UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended December 31, 2020
2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ______________ to ________________
Commission file number 0-14112
JACK HENRY & ASSOCIATES, INC.
(Exact name of registrant as specified in its charter)
Delaware 43-1128385
(State or Other Jurisdiction of Incorporation) (I.R.S Employer Identification No.)
663 Highway 60, P.O. Box 807, Monett, MO 65708
(Address of Principle Executive Offices)
(Zip Code)
417-235-6652
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock ($0.01 par value)JKHYNasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” ”accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
  
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act)  
Yes No
As of January 29, 2021,28, 2022, the Registrant had 76,077,26972,825,033 shares of Common Stock outstanding ($0.01 par value).



TABLE OF CONTENTS
Page Reference
PART IFINANCIAL INFORMATION
ITEM 1.Condensed Consolidated Balance Sheets as of December 31, 20202021, and June 30, 20202021 (Unaudited)
Condensed Consolidated Statements of Income for the Three and Six Months Ended December 31, 20202021, and 20192020 (Unaudited)
Condensed Consolidated Statements of Changes in Stockholders' Equity for the Three and Six Months Ended December 31, 20202021, and 20192020 (Unaudited)
Condensed Consolidated Statements of Cash Flows for the Six Months Ended December 31, 20202021, and 20192020 (Unaudited)
 
Notes to Condensed Consolidated Financial Statements (Unaudited)
 
ITEM 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
   
ITEM 3.Quantitative and Qualitative Disclosures about Market Risk
   
ITEM 4.Controls and Procedures
  
PART IIOTHER INFORMATION
ITEM 1.Legal Proceedings
ITEM 2.Unregistered Sales of Equity Securities and Use of Proceeds
 
ITEM 6.Exhibits
Signatures
In this report, all references to "Jack Henry," “JKHY,” the “Company,” “we,” “us,” and “our,” refer to Jack Henry & Associates, Inc., and its wholly owned subsidiaries.
FORWARD LOOKING STATEMENTS
Certain statements in this report, other than purely historical information, including estimates, projections, statements relating to our business plans, objectives and expected operating results, and the assumptions upon which those statements are based, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 (the "Exchange Act"). Forward-looking statements may appear throughout this report, including without limitation, in Management's Discussion and Analysis of Financial Condition and Results of Operations. Forward-looking statements generally are identified by the words “believe,” “project,” “expect,” “seek,” “anticipate,” “estimate,” “future,” “intend,” “plan,” “strategy,” “predict,” “likely,” “should,” “will,” “would,” “could,” “can,” “may,” and similar expressions. Forward-looking statements are based only on management’s current beliefs, expectations and assumptions regarding the future of the Company, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Such risks and uncertainties include, but are not limited to, those discussed in this Quarterly Report on Form 10-Q, those discussed in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020,2021, in particular, those included in Item 1A, “Risk Factors” of such report, and those discussed in other documents we file with the Securities and Exchange Commission (“SEC”). Any forward-looking statement made in this report speaks only as of the date of this report, and the Company expressly disclaims any obligation to publicly update or revise any forward-looking statement, whether because of new information, future events or otherwise.


2



PART I. FINANCIAL INFORMATION
ITEM I. FINANCIAL STATEMENTS

3

Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETSCONDENSED CONSOLIDATED BALANCE SHEETSCONDENSED CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Share and Per Share Data)(In Thousands, Except Share and Per Share Data)(In Thousands, Except Share and Per Share Data)
(Unaudited)(Unaudited)(Unaudited)
December 31,
2020
June 30,
2020
December 31,
2021
June 30,
2021
ASSETSASSETS  ASSETS  
CURRENT ASSETS:CURRENT ASSETS:  CURRENT ASSETS:  
Cash and cash equivalentsCash and cash equivalents$147,762 $213,345 Cash and cash equivalents$29,120 $50,992 
Receivables, netReceivables, net212,934 300,945 Receivables, net236,096 306,564 
Income tax receivableIncome tax receivable8,662 21,051 Income tax receivable22,881 30,243 
Prepaid expenses and otherPrepaid expenses and other98,540 95,525 Prepaid expenses and other116,778 109,723 
Deferred costsDeferred costs50,586 38,235 Deferred costs62,157 46,215 
Total current assetsTotal current assets518,484 669,101 Total current assets467,032 543,737 
PROPERTY AND EQUIPMENT, netPROPERTY AND EQUIPMENT, net257,883 273,432 PROPERTY AND EQUIPMENT, net241,409 252,481 
OTHER ASSETS:OTHER ASSETS:  OTHER ASSETS:  
Non-current deferred costsNon-current deferred costs122,016 113,525 Non-current deferred costs133,223 127,205 
Computer software, net of amortizationComputer software, net of amortization351,327 340,466 Computer software, net of amortization387,128 368,094 
Other non-current assetsOther non-current assets233,865 220,591 Other non-current assets260,186 249,210 
Customer relationships, net of amortizationCustomer relationships, net of amortization88,295 95,108 Customer relationships, net of amortization75,579 81,842 
Other intangible assets, net of amortizationOther intangible assets, net of amortization28,866 29,917 Other intangible assets, net of amortization28,787 26,129 
GoodwillGoodwill685,973 686,334 Goodwill687,458 687,458 
Total other assetsTotal other assets1,510,342 1,485,941 Total other assets1,572,361 1,539,938 
Total assetsTotal assets$2,286,709 $2,428,474 Total assets$2,280,802 $2,336,156 
LIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITY  LIABILITIES AND STOCKHOLDERS' EQUITY  
CURRENT LIABILITIES:CURRENT LIABILITIES:  CURRENT LIABILITIES:  
Accounts payableAccounts payable$11,569 $9,880 Accounts payable$14,155 $18,485 
Accrued expensesAccrued expenses145,878 166,689 Accrued expenses150,363 182,517 
Notes payable and current maturities of long-term debtNotes payable and current maturities of long-term debt117 115 Notes payable and current maturities of long-term debt103 110 
Deferred revenuesDeferred revenues193,409 318,161 Deferred revenues208,733 319,748 
Total current liabilitiesTotal current liabilities350,973 494,845 Total current liabilities373,354 520,860 
LONG-TERM LIABILITIES:LONG-TERM LIABILITIES:  LONG-TERM LIABILITIES:  
Non-current deferred revenuesNon-current deferred revenues69,474 71,461 Non-current deferred revenues67,045 75,852 
Deferred income tax liabilityDeferred income tax liability252,649 243,998 Deferred income tax liability272,331 260,758 
Debt, net of current maturitiesDebt, net of current maturities149 208 Debt, net of current maturities240,026 100,083 
Other long-term liabilitiesOther long-term liabilities68,285 68,274 Other long-term liabilities56,050 59,311 
Total long-term liabilitiesTotal long-term liabilities390,557 383,941 Total long-term liabilities635,452 496,004 
Total liabilitiesTotal liabilities741,530 878,786 Total liabilities1,008,806 1,016,864 
STOCKHOLDERS' EQUITYSTOCKHOLDERS' EQUITY  STOCKHOLDERS' EQUITY  
Preferred stock - $1 par value; 500,000 shares authorized, none issued0 
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,736,703 shares issued at December 31, 2020;
103,622,563 shares issued at June 30, 2020
1,037 1,036 
Preferred stock -$1 par value; 500,000 shares authorized, none issuedPreferred stock -$1 par value; 500,000 shares authorized, none issued — 
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,860,246 shares issued at December 31, 2021;
103,795,169 shares issued at June 30, 2021
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,860,246 shares issued at December 31, 2021;
103,795,169 shares issued at June 30, 2021
1,039 1,038 
Additional paid-in capitalAdditional paid-in capital503,205 495,005 Additional paid-in capital535,493 518,960 
Retained earningsRetained earnings2,332,509 2,235,320 Retained earnings2,542,583 2,412,496 
Less treasury stock at cost
27,667,903 shares at December 31, 2020;
26,992,903 shares at June 30, 2020
(1,291,572)(1,181,673)
Less treasury stock at cost
31,042,903 shares at December 31, 2021;
29,792,903 shares at June 30, 2021
Less treasury stock at cost
31,042,903 shares at December 31, 2021;
29,792,903 shares at June 30, 2021
(1,807,119)(1,613,202)
Total stockholders' equityTotal stockholders' equity1,545,179 1,549,688 Total stockholders' equity1,271,996 1,319,292 
Total liabilities and equityTotal liabilities and equity$2,286,709 $2,428,474 Total liabilities and equity$2,280,802 $2,336,156 
See notes to condensed consolidated financial statementsstatements.
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Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Data)
(Unaudited)
Three Months EndedSix Months Ended
 December 31,December 31,
 2021202020212020
REVENUE$493,896 $422,361 $981,952 $874,161 
EXPENSES    
Cost of Revenue282,825 257,782 559,460 520,711 
Research and Development29,916 26,780 56,670 52,837 
Selling, General, and Administrative55,493 44,167 106,565 89,393 
Total Expenses368,234 328,729 722,695 662,941 
OPERATING INCOME125,662 93,632 259,257 211,220 
INTEREST INCOME (EXPENSE)    
Interest Income6 52 13 120 
Interest Expense(447)(117)(696)(235)
Total Interest Income (Expense)(441)(65)(683)(115)
INCOME BEFORE INCOME TAXES125,221 93,567 258,574 211,105 
PROVISION FOR INCOME TAXES29,551 21,585 60,791 47,907 
NET INCOME$95,670 $71,982 $197,783 $163,198 
Basic earnings per share$1.30 $0.94 $2.68 $2.14 
Basic weighted average shares outstanding73,580 76,202 73,798 76,354 
Diluted earnings per share$1.30 $0.94 $2.68 $2.13 
Diluted weighted average shares outstanding73,697 76,280 73,920 76,496 
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Data)
(Unaudited)
Three Months EndedSix Months Ended
 December 31,December 31,
 2020201920202019
REVENUE$422,361 $419,119 $874,161 $857,124 
EXPENSES    
Cost of Revenue257,782 249,267 520,711 495,058 
Research and Development26,780 27,187 52,837 51,778 
Selling, General, and Administrative44,167 48,961 89,393 98,396 
Total Expenses328,729 325,415 662,941 645,232 
OPERATING INCOME93,632 93,704 211,220 211,892 
INTEREST INCOME (EXPENSE)    
Interest Income52 346 120 853 
Interest Expense(117)(156)(235)(312)
Total Interest Income (Expense)(65)190 (115)541 
INCOME BEFORE INCOME TAXES93,567 93,894 211,105 212,433 
PROVISION FOR INCOME TAXES21,585 21,796 47,907 50,965 
NET INCOME$71,982 $72,098 $163,198 $161,468 
Basic earnings per share$0.94 $0.94 $2.14 $2.10 
Basic weighted average shares outstanding76,202 76,879 76,354 76,926 
Diluted earnings per share$0.94 $0.94 $2.13 $2.10 
Diluted weighted average shares outstanding76,280 76,935 76,496 77,001 














See notes to condensed consolidated financial statements

statements.
5

Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(In Thousands, Except Share and Per Share Data)
(Unaudited)
Three Months EndedSix Months Ended
 December 31,December 31,
 2021202020212020
PREFERRED SHARES: — — — 
COMMON SHARES: 
Shares, beginning of period103,822,265 103,696,962 103,795,169 103,622,563 
Shares issued for equity-based payment arrangements21,101 23,412 26,533 78,414 
Shares issued for Employee Stock Purchase Plan16,880 16,329 38,544 35,726 
Shares, end of period103,860,246 103,736,703 103,860,246 103,736,703 
COMMON STOCK - PAR VALUE $0.01 PER SHARE: 
Balance, beginning of period$1,038 $1,037 $1,038 $1,036 
Shares issued for equity-based payment arrangements —  
Shares issued for Employee Stock Purchase Plan1 — 1 — 
Balance, end of period$1,039 $1,037 $1,039 $1,037 
ADDITIONAL PAID-IN CAPITAL: 
Balance, beginning of period$527,255 $497,030 $518,960 $495,005 
Shares issued for equity-based payment arrangements —  (1)
Tax withholding related to share-based compensation(1,046)(1,184)(1,998)(6,689)
Shares issued for Employee Stock Purchase Plan2,739 2,232 6,476 5,138 
Stock-based compensation expense6,545 5,127 12,055 9,752 
Balance, end of period$535,493 $503,205 $535,493 $503,205 
RETAINED EARNINGS: 
Balance, beginning of period$2,480,574 $2,293,229 $2,412,496 $2,235,320 
Cumulative effect of Accounting Standards Update adoption (Note 1) —  (493)
Net income95,670 71,982 197,783 163,198 
Dividends(33,661)(32,702)(67,696)(65,516)
Balance, end of period$2,542,583 $2,332,509 $2,542,583 $2,332,509 
TREASURY STOCK: 
Balance, beginning of period$(1,613,202)$(1,247,546)$(1,613,202)$(1,181,673)
Purchase of treasury shares(193,917)(44,026)(193,917)(109,899)
Balance, end of period$(1,807,119)$(1,291,572)$(1,807,119)$(1,291,572)
TOTAL STOCKHOLDERS' EQUITY$1,271,996 $1,545,179 $1,271,996 $1,545,179 
Dividends declared per share$0.46 $0.43 $0.92 $0.86 

JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(In Thousands, Except Share and Per Share Data)
(Unaudited)
Three Months EndedSix Months Ended
 December 31,December 31,
 2020201920202019
PREFERRED SHARES:0 
COMMON SHARES: 
Shares, beginning of period103,696,962 103,535,828 103,622,563 103,496,026 
Shares issued for equity-based payment arrangements23,412 18,594 78,414 38,482 
Shares issued for Employee Stock Purchase Plan16,329 17,707 35,726 37,621 
Shares, end of period103,736,703 103,572,129 103,736,703 103,572,129 
COMMON STOCK - PAR VALUE $0.01 PER SHARE: 
Balance, beginning of period$1,037 $1,035 $1,036 $1,035 
Shares issued for equity-based payment arrangements0 1 
Balance, end of period$1,037 $1,036 $1,037 $1,036 
ADDITIONAL PAID-IN CAPITAL: 
Balance, beginning of period$497,030 $475,222 $495,005 $472,030 
Shares issued for equity-based payment arrangements0 (1)(1)
Tax withholding related to share based compensation(1,184)(553)(6,689)(2,625)
Shares issued for Employee Stock Purchase Plan2,232 2,191 5,138 4,603 
Stock-based compensation expense5,127 4,145 9,752 6,998 
Balance, end of period$503,205 $481,005 $503,205 $481,005 
RETAINED EARNINGS: 
Balance, beginning of period$2,293,229 $2,124,672 $2,235,320 $2,066,073 
Cumulative effect of Accounting Standards Update adoption (Note 2)0 (493)
Net income71,982 72,098 163,198 161,468 
Dividends(32,702)(30,731)(65,516)(61,502)
Balance, end of period$2,332,509 $2,166,039 $2,332,509 $2,166,039 
TREASURY STOCK: 
Balance, beginning of period$(1,247,546)$(1,124,269)$(1,181,673)$(1,110,124)
Purchase of treasury shares(44,026)(37,065)(109,899)(51,210)
Balance, end of period$(1,291,572)$(1,161,334)$(1,291,572)$(1,161,334)
TOTAL STOCKHOLDERS' EQUITY$1,545,179 $1,486,746 $1,545,179 $1,486,746 
Dividends declared per share$0.43 $0.40 $0.86 $0.80 
See notes to condensed consolidated financial statements.
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JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWSCONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWSCONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)(In Thousands)(In Thousands)
(Unaudited)(Unaudited)(Unaudited)
Six Months Ended Six Months Ended
December 31, December 31,
20202019 20212020
CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:  CASH FLOWS FROM OPERATING ACTIVITIES:  
Net IncomeNet Income$163,198 $161,468 Net Income$197,783 $163,198 
Adjustments to reconcile net income from operations
to net cash from operating activities:
Adjustments to reconcile net income from operations
to net cash from operating activities:
  Adjustments to reconcile net income from operations
to net cash from operating activities:
  
DepreciationDepreciation26,652 25,364 Depreciation25,843 26,652 
AmortizationAmortization61,164 58,873 Amortization62,610 61,164 
Change in deferred income taxesChange in deferred income taxes8,651 4,134 Change in deferred income taxes11,573 8,651 
Expense for stock-based compensationExpense for stock-based compensation9,752 6,998 Expense for stock-based compensation13,027 9,752 
(Gain)/loss on disposal of assets(Gain)/loss on disposal of assets(2,019)(103)(Gain)/loss on disposal of assets240 (2,019)
Changes in operating assets and liabilities:Changes in operating assets and liabilities:  Changes in operating assets and liabilities:  
Change in receivables Change in receivables 87,518 106,782 Change in receivables 70,468 87,518 
Change in prepaid expenses, deferred costs and otherChange in prepaid expenses, deferred costs and other(26,109)(21,911)Change in prepaid expenses, deferred costs and other(39,991)(26,109)
Change in accounts payableChange in accounts payable16 (262)Change in accounts payable2,995 16 
Change in accrued expensesChange in accrued expenses(22,627)(28,702)Change in accrued expenses(35,814)(22,627)
Change in income taxesChange in income taxes13,922 19,861 Change in income taxes8,439 13,922 
Change in deferred revenuesChange in deferred revenues(126,134)(117,489)Change in deferred revenues(119,822)(126,134)
Net cash from operating activitiesNet cash from operating activities193,984 215,013 Net cash from operating activities197,351 193,984 
CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:  CASH FLOWS FROM INVESTING ACTIVITIES:  
Payment for acquisitions, net of cash acquired0 (30,376)
Capital expendituresCapital expenditures(9,543)(30,758)Capital expenditures(22,373)(9,543)
Proceeds from dispositionsProceeds from dispositions6,157 326 Proceeds from dispositions38 6,157 
Purchased softwarePurchased software(4,254)(5,551)Purchased software(7,364)(4,254)
Computer software developedComputer software developed(62,804)(57,886)Computer software developed(71,353)(62,804)
Purchase of investmentsPurchase of investments(12,100)(1,150)Purchase of investments (12,100)
Net cash from investing activitiesNet cash from investing activities(82,544)(125,395)Net cash from investing activities(101,052)(82,544)
CASH FLOWS FROM FINANCING ACTIVITIES:CASH FLOWS FROM FINANCING ACTIVITIES:  CASH FLOWS FROM FINANCING ACTIVITIES:  
Repayments on financing leases(57)
Borrowings on credit facilitiesBorrowings on credit facilities220,000 — 
Repayments on credit facilities and financing leasesRepayments on credit facilities and financing leases(80,065)(57)
Purchase of treasury stockPurchase of treasury stock(109,899)(51,210)Purchase of treasury stock(193,917)(109,899)
Dividends paidDividends paid(65,516)(61,502)Dividends paid(67,696)(65,516)
Tax withholding payments related to share based compensation(6,689)(2,624)
Tax withholding payments related to share-based compensationTax withholding payments related to share-based compensation(1,998)(6,689)
Proceeds from sale of common stockProceeds from sale of common stock5,138 4,603 Proceeds from sale of common stock5,505 5,138 
Net cash from financing activitiesNet cash from financing activities(177,023)(110,733)Net cash from financing activities(118,171)(177,023)
NET CHANGE IN CASH AND CASH EQUIVALENTSNET CHANGE IN CASH AND CASH EQUIVALENTS$(65,583)$(21,115)NET CHANGE IN CASH AND CASH EQUIVALENTS$(21,872)$(65,583)
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIODCASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD$213,345 $93,628 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD$50,992 $213,345 
CASH AND CASH EQUIVALENTS, END OF PERIODCASH AND CASH EQUIVALENTS, END OF PERIOD$147,762 $72,513 CASH AND CASH EQUIVALENTS, END OF PERIOD$29,120 $147,762 

See notes to condensed consolidated financial statements

statements.
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Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Per Share Amounts)
(Unaudited)

NOTE 1.    NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Description of the Company
Jack Henry & Associates, Inc. and subsidiaries ("Jack Henry," "JKHY," or the "Company") is a leading provider of integrated computer systemstechnology solutions and services.payment processing services primarily for the financial services industry. The Company has developed and acquired a number of banking and credit union software systems. The Company's revenues are predominately earned by marketing those systems to financial institutions nationwide, together with computer equipment (hardware), by providing the conversion and implementation services for financial institutions to utilize JKHY systems, and by providing payment processing and other related services. JKHY also provides continuing support and services to customers using on-premise or JKHY private and public cloud-based systems.
Consolidation
The condensed consolidated financial statements include the accounts of JKHY and its subsidiaries, all of its subsidiaries, which are wholly-owned, and allwholly owned. All intercompany accounts and transactions have been eliminated.
Comprehensive Income
Comprehensive income for the three and six months ended December 31, 20202021, and 20192020, equals the Company’s net income.
Change in Accounting Policy
The Company adopted FASBFinancial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 326, Financial Instruments - Credit Losses, ("CECL") with an adoption date of July 1, 2020 (see Note 2).2020. As a result, the Company changed its accounting policy for allowance for credit losses. The accounting policy pursuant to CECL is disclosed below. The adoption of CECL resulted in an immaterial cumulative effect adjustment recorded in retained earnings as of July 1, 2020.
Allowance for Credit Losses
The Company monitors trade and other receivable balances and contract assets and estimates the allowance for lifetime expected credit losses. Estimates of expected credit losses are based on historical collection experience and other factors, including those related to current market conditions and events.
The following table summarizes allowance for credit losses activity for the fiscal quarter and year-to-date period ended December 31, 2021, and 2020:
Three Months Ended December 31,Six Months Ended December 31,
Three Months Ended December 31, 2020Six Months Ended December 31, 20202021202020212020
Allowance for credit losses - beginning balanceAllowance for credit losses - beginning balance$6,731 $6,719 Allowance for credit losses - beginning balance$7,660 $6,731 $7,267 $6,719 
Cumulative effect of accounting standards update adoptionCumulative effect of accounting standards update adoption493 Cumulative effect of accounting standards update adoption— — — 493 
Current provision for expected credit lossesCurrent provision for expected credit losses370 910 Current provision for expected credit losses300 370 840 910 
Write-offs charged against allowanceWrite-offs charged against allowance(263)(1,286)Write-offs charged against allowance(227)(263)(373)(1,286)
Recoveries of amounts previously written offRecoveries of amounts previously written off(1)(4)Recoveries of amounts previously written off— (1)(1)(4)
OtherOther(7)(2)Other— (7)— (2)
Allowance for credit losses - ending balanceAllowance for credit losses - ending balance$6,830 $6,830 Allowance for credit losses - ending balance$7,733 $6,830 $7,733 $6,830 
While the novel coronavirus ("COVID-19") pandemic did not result in a significant increase in the Company’s expected credit loss allowance recorded as


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Table of December 31, 2020, the Company believes it is reasonably possible that future developments related to the economic impact of the COVID-19 pandemic could have a material impact on management’s estimates (see Use of Estimates below).Contents
Property and Equipment
Property and equipment is recorded at cost and depreciated using the straight-line method over the estimated useful lives of the assets.  Accumulated depreciation at December 31, 20202021, totaled $415,044$453,439 and at June 30, 20202021, totaled $404,388.
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$435,169.
Intangible Assets
Intangible assets consist of goodwill, customer relationships, computer software, and trade names acquired in business acquisitions in addition to internally developed computer software. The amounts are amortized, with the exception of those intangible assets with an indefinite life (such as goodwill), over an estimated economic benefit period, generally three to twenty years.  Accumulated amortization of intangible assets totaled $858,921$983,626 and $812,856$921,050 at December 31, 20202021, and June 30, 2020,2021, respectively.
Purchase of Investments
At December 31, 2021, and June 30, 2020,2021, the Company had an investment in the preferred stock of Automated Bookkeeping, IncInc. ("Autobooks") of $6,000. During the second quarter of fiscal 2021, the Company made an additional investment in Autobooks for a total investment at December 31, 2020 of $13,250, which represented a non-controlling share of the voting equity as of thateach date. The total investment was recorded at cost and is included within other non-current assets on the Company's balance sheet. There have been no events or changes in circumstances that would indicate an impairment and no price changes resulting from observing a similar or identical investment. An impairment and/or an observable price change would be an adjustment to recorded cost. Fair value will not be estimated unless there are identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investment.
Common Stock
The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may finance its share repurchases with available cash reserves or borrowings on its existing line-of-credit. The share repurchase program does not include specific price targets or timetables and may be suspended at any time. At December 31, 2020,2021, there were 27,66831,043 shares in treasury stock and the Company had the remaining authority to repurchase up to 2,3233,948 additional shares. The total cost of treasury shares at December 31, 20202021, was $1,291,572.$1,807,119. During the first six months of fiscal 2021,2022, the Company repurchased 675 shares for the treasury.1,250 shares. At June 30, 2020,2021, there were 26,99329,793 shares in treasury stock and the Company had authority to repurchase up to 2,9985,198 additional shares. The total cost of treasury shares at June 30, 20202021, was $1,181,673.$1,613,202. During the first six months of fiscal 2021, the Company repurchased 675 shares.
Income Taxes
Deferred tax liabilities and assets are recognized for the tax effects of differences between the financial statement basis and tax basis of assets and liabilities. A valuation allowance would be established to reduce deferred tax assets if it is more likely than not that a deferred tax asset will not be realized.
The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based upon the technical merits of the position. The tax benefit recognized in the financial statements from such a position is measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Also, interest and penalties expensesexpense are recognized on the full amount of deferredunrecognized benefits for uncertain tax positions. The Company's policy is to include interest and penalties related to unrecognized tax benefits in income tax expense.
Interim Financial Statements
The accompanying condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q of the Securities and Exchange Commission ("SEC") and in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") applicable to interim condensed consolidated financial statements and do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete consolidated financial statements. The condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements and accompanying notes, which are included in its Annual Report on Form 10-K (“Form 10-K”) for the fiscal year ended June 30, 2020.2021. The accounting policies followed by the Company are set forth in Note 1 to the Company's consolidated financial statements included in its Form 10-K for the fiscal year ended June 30, 2020,2021, with updates to certain policies included in this Note 1.
In the opinion of the management of the Company, the accompanying unaudited condensed consolidated financial statements reflect all adjustments necessary (consisting of normal recurring adjustments) to state fairly in all material respects the financial position of the Company as of December 31, 2020,2021, the results of its operations for
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the three and six months ended December 31, 20202021, and 2019,2020, changes in stockholders' equity for the three and six months ended December 31, 20202021, and 2019,2020, and its cash flows for the six months ended December 31, 20202021, and 2019.2020. The condensed consolidated balance sheet at June 30, 20202021, was derived from audited annual financial statements but does not contain all of the footnote disclosures from the annual financial statements.
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The results of operations for the three and six months ended December 31, 20202021, are not necessarily indicative of the results to be expected for the entire fiscal year.
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
Risks and Uncertainties
The extent to which the COVID-19 pandemic will directly or indirectly impact our business and financial results, including revenue, expenses, cost of revenues, research and development, and selling, general and administrative expenses, will depend on future developments that are highly uncertain, such as new information that may emerge concerning COVID-19 and the actions taken to contain or treat COVID-19 (including the efficacy of vaccines against new variants and distributionthe development and effectiveness of any vaccines)treatments), as well as the economic impact on local, regional, national and international customers and markets. The Company assessed certain accounting matters that generally require consideration of forecasted financial information in context with the information reasonably available to the Company and the unknown future impacts of COVID-19 as of December 31, 20202021, and through the date of this report. The accounting matters assessed included, but were not limited to, the Company’s allowance for credit losses, as well as the carrying value of goodwill and other long-lived assets. While there was not a material impact to the Company’s condensed consolidated financial statements as of and for the fiscal quarter ended December 31, 2020,2021, the Company’s future assessment of the magnitude and duration of COVID-19, as well as other factors, could result in material impacts to the Company’s condensed consolidated financial statements in future reporting periods.

NOTE 2:     RECENT ACCOUNTING PRONOUNCEMENTS
Recently Adopted Accounting Guidance
In January 2017, the FASB issued Accounting Standard Update ("ASU") No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates Step 2 of the goodwill impairment test that had required a hypothetical purchase price allocation. Rather, entities should apply the same impairment assessment to all reporting units and recognize an impairment loss for the amount by which a reporting unit’s carrying amount exceeds its fair value, without exceeding the total amount of goodwill allocated to that reporting unit. Entities will continue to have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The Company adopted ASU No. 2017-04 on July 1, 2020 and the adoption did not have a material impact on its condensed consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), or CECL, which prescribes an impairment model for most financial instruments based on expected losses rather than incurred losses. Under this model, an estimate of expected credit losses over the contractual life of the instrument is to be recorded as of the end of a reporting period as an allowance to offset the amortized cost basis, resulting in a net presentation of the amount expected to be collected on the financial instrument. For most instruments, entities must apply the standard using a cumulative-effect adjustment to beginning retained earnings as of the beginning of the fiscal year of adoption.
The Company adopted CECL effective July 1, 2020 using the required modified retrospective approach, which resulted in a cumulative-effect decrease to beginning retained earnings of $493. Financial assets and liabilities held by the Company subject to the “expected credit loss” model prescribed by CECL include trade and other receivables as well as contract assets (see Note 1).
Not Yet Adopted
In December of 2019, the FASB issued ASUAccounting Standards Update ("ASU") No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which removes certain exceptions and simplifies other requirements of Topic 740 guidance. The ASU will bewas effective for the Company on July 1, 2021. Early adoptionThe Company adopted ASU 2019-12 effective July 1, 2021 with no material impact on its condensed consolidated financial statements.
Not Yet Adopted
In October of 2021, the amendments is permitted, including adoptionFASB issued ASU No. 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which improves the accounting for acquired revenue contracts with customers in any interim period for publica business entities for periods for which financial statements have not yet been issued. An entity that electscombination by addressing diversity in practice and inconsistency related to early adoptrecognition of an acquired contract liability and payment terms and their effect on subsequent revenue recognized by the amendments in an interim period should reflect any adjustments as of the beginning of the annual period that includes that interim period. Additionally, an entity that elects early adoption must adopt all the amendments in the same period.acquirer. The Company plans to adopt ASU 2019-122021-08 when required, which will be for fiscal years beginning after December 15, 2022, including interim periods within the fiscal years, and should be applied prospectively to business combinations occurring on or after the effective July 1, 2021 and does not expectdate of this ASU. Although this ASU has no current effect on the adoption to have a material impact on itsCompany's condensed consolidated financial statements.statements, there could be an effect for any business combinations taking place after the effective date of this ASU.

NOTE 3.    REVENUE AND DEFERRED COSTS
Revenue Recognition
The Company generates revenue from data processing, transaction processing, software licensing and related services, professional services, and hardware sales.
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Disaggregation of Revenue
The tables below present the Company's revenue disaggregated by type of revenue. Refer to Note 11,10, Reportable Segment Information, for disaggregated revenue by type and reportable segment. The majority of the Company’s
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revenue is earned domestically, with revenue from customers outside the United States comprising less than 1% of total revenue.
Three Months Ended December 31,Six Months Ended December 31,
2020201920202019
Outsourcing & Cloud$124,498 $115,897 $245,456 $224,480 
Product Delivery & Services48,414 61,709 105,312 133,070 
In-House Support77,961 77,598 181,102 176,462 
Services & Support250,873 255,204 531,870 534,012 
Processing171,488 163,915 342,291 323,112 
Total Revenue$422,361 $419,119 $874,161 $857,124 
Three Months Ended December 31,Six Months Ended December 31,
2021202020212020
Private and Public Cloud1
$138,340 $124,498 $273,982 $245,456 
Product Delivery and Services79,499 48,414 131,014 105,312 
On-Premise Support2
78,372 77,961 188,708 181,102 
Services and Support296,211 250,873 593,704 531,870 
Processing197,685 171,488 388,248 342,291 
Total Revenue$493,896 $422,361 $981,952 $874,161 
1 The name of this revenue stream was changed in fiscal 2021 from "outsourcing and cloud" to "private and public cloud" to better reflect the nature of the related revenue. However, the nature of the revenue included within this caption has not changed and is the same in the current fiscal quarter as it was in the comparative quarter of fiscal 2021 and prior.
2 The name of this revenue stream was changed in fiscal 2021 from "in-house support" to "on-premise support" to better reflect the nature of the related revenue. However, the nature of the revenue included within this caption has not changed and is the same in the current fiscal quarter as it was in the comparative quarter of fiscal 2021 and prior.
Contract Balances
The following table provides information about contract assets and contract liabilities from contracts with customers.
December 31,
2020
June 30,
2020
Receivables, net$212,934 $300,945 
Contract Assets- Current19,274 21,609 
Contract Assets- Non-current52,430 54,293 
Contract Liabilities (Deferred Revenue)- Current193,409 318,161 
Contract Liabilities (Deferred Revenue)- Non-current69,474 71,461 

December 31,
2021
June 30,
2021
Receivables, net$236,096 $306,564 
Contract Assets - Current20,374 22,884 
Contract Assets - Non-current59,119 52,920 
Contract Liabilities (Deferred Revenue) - Current208,733 319,748 
Contract Liabilities (Deferred Revenue) - Non-current67,045 75,852 
Contract assets primarily result from revenue being recognized when or as control of a solution or service is transferred to the customer, butexcept where invoicing is contingent upon the completion of other performance obligations or payment terms differ from the provisioning of services. The current portion of contract assets is reported within prepaid expenses and other in the condensed consolidated balance sheet, and the non-current portion is included in other non-current assets. Contract liabilities (deferred revenue) primarily relate to consideration received from customers in advance of delivery of the related goods and services to the customer. Contract balances are reported in a net contract asset or liability position on a contract-by-contract basis at the end of each reporting period.
The Company analyzes contract language to identify if a significant financing component does exist and would adjustadjusts the transaction price for any material effects of the time value of money if the timing of payments provides either party to the contract with a significant benefit of financing the transaction.
During the three months ended December 31, 20202021 and 2019,2020, the Company recognized revenue of $79,421$89,257 and $84,613,$79,421, respectively, that was included in the corresponding deferred revenue balance at the beginning of the periods. For the six months ended December 31, 20202021 and 2019,2020, the Company recognized revenue of $156,666$157,781 and $155,625,$156,666, respectively, that was included in the corresponding deferred revenue balance at the beginning of the periods.
Amounts recognized that relate to performance obligations satisfied (or partially satisfied) in prior periods were immaterial for each period presented. These adjustments are primarily the result of transaction price re-allocations due to changes in estimates of variable consideration.
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Transaction Price Allocated to Remaining Performance Obligations
As of December 31, 2020,2021, estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period totaled $4,139,497.$5,154,912. The Company expects to recognize approximately 27%26% over the next 12 months, 20% in 13-24 months, and the balance thereafter.
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Contract Costs
The Company incurs incremental costs to obtain a contract as well as costs to fulfill contracts with customers that are expected to be recovered. These costs consist primarily of sales commissions, which are incurred only if a contract is obtained, and customer conversion or implementation-related costs. Capitalized costs are amortized based on the transfer of goods or services to which the asset relates, in line with the percentage of revenue recognized for each performance obligation to which the costs are allocated.
Capitalized costs totaled $296,757$347,867 and $271,010,$314,807 at December 31, 20202021 and June 30, 2020,2021, respectively.
For the three months ended December 31, 20202021 and 2019,2020, amortization of deferred contract costs was $28,795$32,154 and $27,821,$28,794, respectively. During the six months ended December 31, 20202021, and 2019,2020, amortization of deferred contract costs totaled $67,998 and $62,620, and $59,214, respectively. There were no impairment losses in relation to capitalized costs for the periods presented.

NOTE 4.    FAIR VALUE OF FINANCIAL INSTRUMENTS
For cash equivalents, certificates of deposit, amounts receivable or payable, and short-term borrowings, fair values approximate carrying value, based on the short-term nature of the assets and liabilities.
The Company's estimates of the fair value for financial assets and financial liabilities are based on the framework established in the fair value accounting guidance. The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active markets, and requires that observable inputs be used in the valuations when available. The three levels of the hierarchy are as follows:
Level 1: inputs to the valuation are quoted prices in an active market for identical assets
Level 2: inputs to the valuation include quoted prices for similar assets in active markets that are observable either directly or indirectly
Level 3: valuation is based on significant inputs that are unobservable in the market and the Company's own estimates of assumptions that we believe market participants would use in pricing the asset
Fair value of financial assets included in current assets is as follows:
Estimated Fair Value MeasurementsTotal Fair
 Level 1Level 2Level 3Value
December 31, 2020   
Financial Assets:
 Certificate of Deposit$0 $5,000 $0 $5,000 
June 30, 2020   
Financial Assets:
 Certificate of Deposit$$$$0 
Estimated Fair Value MeasurementsTotal Fair
 Level 1Level 2Level 3Value
December 31, 2021   
Financial Assets:
 Certificates of Deposit$ $1,209 $ $1,209 
Financial Liabilities:
Revolving credit facility$ $240,000 $ $240,000 
June 30, 2021   
Financial Assets:
 Certificates of Deposit$— $1,200 $— $1,200 
Financial Liabilities:
Revolving credit facility$ $100,000 $ $100,000 

NOTE 5.    LEASES
The Company determines if an arrangement is a lease at inception. The lease term begins on the commencement date, which is the date the Company takes possession of the property and may include options to extend or terminate the lease when it is reasonably certain that the option will be exercised. Right-of-use (“ROU”) assets represent the Company’s right to use an underlying asset for the lease term, and lease liabilities represent the Company’s obligation to make lease payments arising from the lease. Lease agreements with lease and non-lease
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components are accounted for as a single lease component for all asset classes, which are comprised of real estate leases and equipment leases. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. Since the Company’s leases do not typically provide an implicit rate, the Company uses its incremental borrowing rate based upon the information available at commencement date. The determination of the incremental borrowing rate requires judgment and is determined by using the Company’s current unsecured borrowing rate, adjusted for various factors such as collateralization and term to align with the terms of the lease.
The Company leases certain office space, data centers and equipment with remaining terms of 1 to 1312 years. Certain leases contain renewal options for varying periods, which are at the Company’s sole discretion. For leases where the Company is reasonably certain to exercise a renewal option, such option periods have been included in
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the determination of the Company’s ROU assets and lease liabilities. Certain leases require the Company to pay taxes, insurance, maintenance, and other operating expenses associated with the leased asset. Such amounts are not included in the measurement of the lease liability to the extent they are variable in nature. Variable lease costs are recognized as a variable lease expense when incurred.
At December 31, 20202021, and June 30, 2020,2021, the Company had operating lease assets of $62,021$51,888 and $63,948$55,977 and financing lease assets of $260$124 and $318,$188, respectively. At December 31, 2020,2021, total operating lease liabilities of $66,765$56,653 were comprised of current operating lease liabilities of $11,690$11,623 and noncurrent operating lease liabilities of $55,075,$45,030, and total financing lease liabilities of $266$129 were comprised of current financing lease liabilities of $117$103 and noncurrent financing lease liabilities of $149.$26. At June 30, 2020,2021, total operating lease liabilities of $68,309$60,828 were comprised of current operating lease liabilities of $11,712$11,460 and noncurrent operating lease liabilities of $56,597,$49,368, and total financing lease liabilities of $323$193 were comprised of current financing lease liabilities of $115$110 and noncurrent financing lease liabilities of $208.$83.
Operating lease assets are included within other non-current assets and operating lease liabilities are included within accrued expenses (current portion) and other long-term liabilities (noncurrent portion) in the Company’s condensed consolidated balance sheet. Operating lease assets were recorded net of accumulated amortization of $18,807$27,625 and $13,719$23,813 as of December 31, 20202021, and June 30, 2020,2021, respectively. Financing lease assets are included within property and equipment, net and financing lease liabilities are included within notes payable (current portion) and long-term debt (noncurrent portion) in the Company’s condensed consolidated balance sheet. Financing lease assets were recorded net of accumulated amortization of $96$206 and $38$153 as of December 31, 20202021, and June 30, 2020,2021, respectively.
Operating lease costs for the three months ended December 31, 2021, and 2020, were $3,327 and 2019 were $3,766, and $4,024, respectively. Operating lease costs for the six months ended December 31, 2020 and 2019 were $7,675 and $8,031, respectively. Financing lease costs for the three and six months ended December 31, 2021, and 2020, were $27 and 2019 were $30, and $0, respectively. Total operating and financing lease costs for the respective quarters included variable lease costs of approximately $441 and $809, respectively. Operating lease costs for the six months ended December 31, 2021, and $780.2020, were $6,759 and $7,675, respectively. Financing lease costs for the six months ended December 31, 2021, and 2020, were $55 and $30, respectively. Total operating and financing lease costs for the respective fiscal year-to-date periods included variable lease costs of approximately $2,189$840 and $1,659.$2,189. Operating and financing lease expense are included within cost of services, research and development, and selling, general &and administrative expense, dependent upon the nature and use of the ROU asset, in the Company’s condensed consolidated statement of income.
For the six months ended December 31, 20202021, and 2019,2020, the Company had operating cash flows for payments on operating leases of $6,802 and $6,872, respectively, and $7,803, and right-of-useROU assets obtained in exchange for operating lease liabilities of $1,870 and $4,485, and $1,370, respectively. OperatingFinancing cash flows for interest paidpayments on financing leases for the six months ended December 31, 2021, and 2020, were $55 and 2019 were $4 and $0,$63, respectively.
As of December 31, 20202021, and June 30, 2020,2021, the weighted-averageweighted average remaining lease term for the Company's operating leases was 8477 months and 8881 months, respectively, and the weighted-averageweighted average discount rate was 2.66%2.62% and 2.76%2.67%, respectively. As of December 31, 20202021, and June 30, 20202021, the weighted-averageweighted average remaining lease term for the Company's financing leases was 2715 months and 3321 months, respectively. The weighted-averageweighted average discount rate for the Company's financing leases was 2.42%2.36% and 2.39% as of December 31, 20202021, and June 30, 2020.2021, respectively.
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Maturity of Lease Liabilities under ASC 842
Future minimum rental payments on operating leases with initial non-cancellable lease terms in excess of one year were due as follows at December 31, 2020*2021*:
Due Dates (fiscal year)Due Dates (fiscal year)Future Minimum Rental PaymentsDue Dates (fiscal year)Future Minimum Rental Payments
2021 (remaining period)$6,569 
202213,233 
2022 (remaining period)2022 (remaining period)6,617 
2023202311,772 202312,089 
202420249,640 202410,029 
202520256,899 20257,266 
202620266,342 
ThereafterThereafter25,164 Thereafter19,388 
Total lease paymentsTotal lease payments$73,277 Total lease payments$61,731 
Less: interestLess: interest(6,512)Less: interest(5,078)
Present value of lease liabilitiesPresent value of lease liabilities$66,765 Present value of lease liabilities$56,653 
*Financing leases were immaterial to the fiscal quarter, so a maturity of lease liabilities table has only been included for operating leases.
Lease payments includeincluded $5,464 related to options to extend lease terms that are reasonably certain of being exercised. At December 31, 2020, there were 02021, the Company had $60 in legally binding lease payments for leasesone lease that was signed but not yet commenced. The lease commencement date is March 1, 2022, and the lease term is 36 months.

NOTE 6.    DEBT
Revolving credit facility
On February 10, 2020, the Company entered into a five-year senior, unsecured revolving credit facility. The credit facility allows for borrowings of up to $300,000, which may be increased by the Company at any time until maturity to $700,000. The credit facility bears interest at a variable rate equal to (a) a rate based on a eurocurrency rate or (b) an alternate base rate (the highest of (i) 0%, (ii) the U.S. Bank prime rate ("Prime Rate") for such day, (iii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iv) the eurocurrency rate for a one-month interest period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the Company's leverage ratio. The credit facility is guaranteed by certain subsidiaries of the Company and is subject to various financial covenants that require the Company to maintain certain financial ratios as defined in the credit facility agreement. As of December 31, 2020,2021, the Company was in compliance with all such covenants. The revolving credit facility terminates February 10, 2025. There was 0$240,000 outstanding balance under the credit facility at December 31, 2020 or2021, and $100,000 outstanding balance at June 30, 2020.2021.
Other lines of credit
The Company has an unsecured bank credit line which provides for funding of up to $5,000 and bears interest at the prime rate less 1%. The credit line expires on April 30, 2021.2023. There was 0no balance outstanding at December 31, 20202021, or June 30, 2020.2021.
Interest
The Company paid interest of $105$604 and $193$105 during the six months ended December 31, 20202021, and 2019,2020, respectively.

NOTE 7.    INCOME TAXES
The effective tax rate was 23.1% and 23.2% ofProvision for income before income taxes increased for the three months ended December 31, 2021, compared to the three months ended December 31, 2020, and 2019, respectively. with an effective tax rate of 23.6% of income before income taxes, compared to 23.1% in the prior-year fiscal quarter. The increase in the effective tax rate comparing the three-month periods ended December 31 was primarily due to the impact of increases in operating income relative to the impact of other items affecting the effective tax rate in the current period.

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For the six months ended December 31, 2021, provision for income taxes increased compared to the six months ended December 31, 2020, and 2019,with an effective tax rate of 23.5% of income before income taxes, compared to 22.7% for the same period last fiscal year. The increase in the effective tax rate was 22.7% and 24.0%, respectively. The decrease incomparing the Company's fiscal year-to-date tax rateperiods ended December 31 was primarily due to the difference inrelative impact of the increase in operating income in the current fiscal year-to-date period and a larger excess tax benefit received from share-based compensation that vested during each ofin the periods.prior fiscal year-to-date period.
The Company paid income taxes, net of refunds, of $24,794$40,687 and $26,262$24,794 in the six months ended December 31, 20202021, and 2019,2020, respectively.
At December 31, 2020,2021, the Company had $11,314$9,594 of gross unrecognized tax benefits $10,496before interest and penalties, $8,891 of which, if recognized, would affect our effective tax rate. The Company had accrued interest and penalties of $1,896$1,425 and $1,883$1,896 related to uncertain tax positions at December 31, 2021, and 2020, and 2019, respectively.
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The U.S. federal and state income tax returns for fiscal 20172018 and all subsequent years remain subject to examination as of December 31, 20202021, under statute of limitations rules. We anticipate potential changes due to lapsing statutes of limitations and examination closures could reduceThe Company believes it is reasonably possible that the liability for unrecognized tax benefits balancecould reduce by $3,500 to $4,500 within twelve months of December 31, 2020.2021, due to lapsing statutes of limitations and examination closures.

NOTE 8.    STOCK-BASED COMPENSATION
Our operating income for the three months ended December 31, 2021, and 2020, included $6,956 and 2019 included $5,127 and $4,145 of stock-based compensation costs, respectively. Our operating income for the six months ended December 31, 2021, and 2020, included $13,027 and 2019 included $9,752 and $6,998 of stock-based compensation costs, respectively.
Stock Options
On November 10, 2015, the Company adopted the 2015 Equity Incentive Plan ("2015 EIP") for its employees and non-employee directors. The plan allows for grants of stock options, stock appreciation rights, restricted stock shares or units, and performance shares or units. The maximum number of shares authorized for issuance under the plan is 3,000. For stock options, terms and vesting periods of the options are determined by the Compensation Committee of the Board of Directors when granted. The option period must expire not more than ten years from the option grant date. The options granted under this plan are exercisable beginning three years after the grant date at an exercise price equal to 100% of the fair market value of the stock at the grant date. The options terminate upon surrender of the option, ninety days after termination of employment, upon the expiration of one year following notification of a deceased optionee, or ten years after grant.
A summary of option plan activity under this plan is as follows:
 Number of SharesWeighted Average Exercise PriceAggregate
Intrinsic
Value
Outstanding July 1, 202022 $87.27  
Granted 
Forfeited 
Exercised 
Outstanding December 31, 202022 $87.27 $1,620 
Vested and Expected to Vest December 31, 202022 $87.27 $1,620 
Exercisable December 31, 202022 $87.27 $1,620 
 Number of SharesWeighted Average Exercise PriceAggregate
 Intrinsic
 Value
Outstanding July 1, 202122 $87.27  
Granted— —  
Forfeited— —  
Exercised— —  
Outstanding December 31, 202122 $87.27 $1,729 
Vested and Expected to Vest December 31, 202122 $87.27 $1,729 
Exercisable December 31, 202122 $87.27 $1,729 
At December 31, 2020,2021, there was 0no compensation cost yet to be recognized related to outstanding options. For options currently exercisable, the weighted average remaining contractual term (remaining period of exercisability) as of December 31, 20202021, was 5.504.50 years.
Restricted Stock Unit Awards
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The Company issues unit awards under the 2015 EIP. The following table summarizes non-vested performance and restricted stock unit awards as of December 31, 2020:2021:
Unit awardsUnitsWeighted
Average
Grant Date
Fair Value
Aggregate Intrinsic Value
Outstanding July 1, 2020307 $136.41 
UnitsWeighted
Average
Grant Date
Fair Value
Aggregate Intrinsic Value
Outstanding July 1, 2021Outstanding July 1, 2021294 $160.22 
GrantedGranted73 185.52 Granted130 178.47 
VestedVested(102)104.57 Vested(40)148.56 
ForfeitedForfeitedForfeited(41)198.03 
Outstanding December 31, 2020278 $161.09 $44,979 
Outstanding December 31, 2021Outstanding December 31, 2021343 $163.99 $57,242 
The 73130 unit awards granted in fiscal 20212022 had service requirements and performance targets, with 3882 having only having service requirements. Those 38The unit awards with only service requirements were valued at the weighted-averageweighted average fair value of the non-vested units based on the fair market value of the Company’s equity shares on the grant date, less the present value of expected future dividends to be declared during the vesting period, consistent with the methodology for calculating compensation expense on such awards.
The remaining 3548 unit awards granted in fiscal 2021 had2022 have performance targets along with service requirements, allrequirements. 19 of whichthese performance and service requirement unit awards were valued at grant by estimating 100% payout at release and using the fair market value of the Company equity shares on the grant date, less the present value of expected future dividends to be declared during the vesting period. The payout at release of approximately half of these unit awards will be determined based on the Company's compound annual growth rate (CAGR) for revenue (excluding adjustments) for the three-year vesting period compared against goal thresholds as defined in the award agreement. The performance payout at release of the other half of these unit awards will be determined based on the expansion of the Company's non-GAAP operating margin over the three-year vesting period compared against goal thresholds as defined in the award agreement. The other 29 performance and service requirement unit awards were valued at grant using a Monte Carlo pricing model as of the measurement date customized to the specific provisions of the Company’s plan design to value the unit awards as of the grant date.
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design. Per the Company's award vesting and settlement provisions, approximately half of the awards that utilizeutilized a Monte Carlo pricing model were valued at grant on the basis of Total Shareholder Return (TSR) in comparison to the compensationcustom peer group made upcomprised of participants approved by the Compensation Committee of the Company's Board of Directors for fiscal year 2021, and the other half of the awards utilizing a Monte Carlo pricing model were valued at grant on the basis of Total Shareholder Return in comparison to the Standard & Poor's 1500 Information Technology Index (S&P 1500 IT Index) participants.2022. The Monte Carlo inputs used in the model to estimate fair value at the measurement date and resulting values for these performance unit awards are as follows.
Compensation Peer GroupS&P 1500 IT Index
Volatility25.17 %25.17 %
Risk free interest rate0.11 %0.11 %
Annual dividend based on most recent quarterly dividend1.72 1.72 
Beginning TSR37 %30 %
Fiscal year 2022 Monte Carlo award inputs:
Volatility28.55 %
Risk free interest rate0.32 %
Annual dividend based on most recent quarterly dividend$1.84 
Beginning TSR65 %
At December 31, 2020,2021, there was $23,610$29,290 of compensation expense, excluding forfeitures, that has yet to be recognized related to non-vested restricted stock unit awards, which will be recognized over a weighted average period of 1.521.39 years.
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NOTE 9.    EARNINGS PER SHARE
The following table reflects the reconciliation between basic and diluted earnings per share.
Three Months Ended December 31,Six Months Ended December 31,
 2020201920202019
Net Income$71,982 $72,098 $163,198 $161,468 
Common share information:
Weighted average shares outstanding for basic earnings per share76,202 76,879 76,354 76,926 
Dilutive effect of stock options and restricted stock78 56 14275
Weighted average shares outstanding for diluted earnings per share76,280 76,935 76,496 77,001 
Basic earnings per share$0.94 $0.94 $2.14 $2.10 
Diluted earnings per share$0.94 $0.94 $2.13 $2.10 
Three Months Ended December 31,Six Months Ended December 31,
 2021202020212020
Net Income$95,670 $71,982 $197,783 $163,198 
Common share information:
Weighted average shares outstanding for basic earnings per share1
73,580 76,202 73,798 76,354 
Dilutive effect of stock options and restricted stock117 78 122142
Weighted average shares outstanding for diluted earnings per share1
73,697 76,280 73,920 76,496 
Basic earnings per share2
$1.30 $0.94 $2.68 $2.14 
Diluted earnings per share2
$1.30 $0.94 $2.68 $2.13 
1The change in weighted average shares outstanding is primarily due to the weighted effect of the Company's repurchase of 2,800 shares of common stock during all of fiscal 2021 (675 shares repurchased during the first half of fiscal 2021) and the repurchase of 1,250 shares during fiscal year-to-date 2022.
2Common stock repurchases during the trailing twelve months contributed $0.05 to diluted earnings per share for the second fiscal quarter and $0.09 for year-to-date fiscal 2022.

Per share information is based on the weighted average number of common shares outstanding for the three and six months ended December 31, 20202021, and 2019.2020. Stock options and restricted stock units have been included in the calculation of earnings per share to the extent they are dilutive. There were 2128 and 23 anti-dilutive stock options or restricted stock units excluded for the quarter ended December 31, 2020three and 50 excluded for the quarter ended December 31, 2019. There were 21 anti-dilutive stock options or restricted stock units excluded for the six months ended December 31, 20202021, respectively, and 3721 were excluded for the six months ended December 31, 2019.
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NOTE 10.    BUSINESS ACQUISITIONS
Geezeo
On July 1, 2019, the Company acquired all of the equity interest of DebtFolio, Inc. ("Geezeo") for $37,776 paid in cash. The primary reason for the acquisition was to expand the Company's digital financial management solutions and the purchase was funded by cash generated from operations. Geezeo is a Boston-based provider of retail and business digital financial management solutions.
Management has completed a purchase price allocation and its assessment of the fair value of acquired assets and liabilities assumed. The recognized amounts of identifiable assets acquired and liabilities assumed, based on their fair values as of July 1, 2019 are set forth below:
Current assets$8,925 
Long-term assets397 
Identifiable intangible assets19,114 
Deferred income tax liability(2,593)
Total other liabilities assumed(7,457)
Total identifiable net assets18,386 
Goodwill19,390 
Net assets acquired$37,776 
The goodwill of $19,390 arising from this acquisition consists largely of the growth potential, synergies and economies of scale expected from combining the operations of the Company with those of Geezeo, together with the value of Geezeo's assembled workforce. The goodwill from this acquisition has been allocated to our Complementary segment and is not deductible for income tax purposes.
Identifiable intangible assets from this acquisition consist of customer relationships of $10,522, computer software of $5,791, and other intangible assets of $2,801. The amortization period for acquired customer relationships, computer software, and other intangible assets is 15 years for each.
Current assets were inclusive of cash acquired of $7,400. The fair value of current assets acquired included accounts receivable of $1,373, NaN of which were expected to be uncollectible.
Costs incurred related to the acquisition of Geezeo in fiscal 2020 totaled $30 for professional services, travel, and other fees, and were expensed as incurred and reported within cost of revenue and selling, general, and administrative expense.
The Company's condensed consolidated statements of income for the three months ended December 31, 2020 included revenue of $3,273 and after-tax net income of $1,156 resulting from Geezeo's operations. The Company's condensed consolidated statements of income for the three months ended December 31, 2019 included revenue of $2,040 and after-tax net income of $140 resulting from Geezeo's operations.
The Company's condensed consolidated statements of income for the six months ended December 31, 2020 included revenue of $6,486 and after-tax net income of $2,222 resulting from Geezeo's operations. The Company's condensed consolidated statements of income for the six months ended December 31, 2019 included revenue of $4,432 and after-tax net income of $178 resulting from Geezeo's operations.
The accompanying condensed consolidated statements of income forboth the three and six months ended December 31, 2020 and 2019 do not include any revenues and expenses related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to the current and prior periods of our condensed consolidated financial statements and pro forma financial information has not been provided.2020.

NOTE 11.10.    REPORTABLE SEGMENT INFORMATION
The Company is a provider of integrated computer systems that perform data processing (available for on-premise installations or JKHY cloud-based services) for banks and credit unions.
The Company’s operations are classified into 4 reportable segments: Core, Payments, Complementary, and Corporate &and Other. The Core segment provides core information processing platforms to banks and credit unions, which consist of integrated applications required to process deposit, loan, and general ledger transactions, and maintain centralized customer/member information. The Payments segment provides secure payment processing tools and services, including ATM, debit, and credit card transaction processing services, online and mobile bill pay solutions, Automated Clearing House ("ACH") origination and remote deposit capture processing, and risk management products and services. The Complementary segment provides additional software and services that
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can be integrated with our Corecore solutions, orand many can be used independently. The Corporate &and Other segment includes hardware revenue and costs, as well as operating costs not directly attributable to the other three segments.
The Company evaluates the performance of its segments and allocates resources to them based on various factors, including performance against trend, budget, and forecast. Only revenue and costs of revenue are considered in the evaluation for each segment.
During the second quarter
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Table of fiscal 2021, Jack Henry's call center was consolidated into the Complementary segment. As a result of this consolidation, an immaterial adjustment was made during the second quarter of fiscal 2021 to reclassify revenue and related costs recognized during the three and six months ended December, 31, 2019 from the Core to the Complementary segment. The revenue amounts reclassified were $4,845 for three months ended December 31, 2019, and $9,475 for the six months ended December 31, 2019. The cost of revenue amounts reclassified were $2,866 for the three months ended December 31, 2019, and $5,550 for the six months ended December 31, 2019. An additional immaterial adjustment was made after the quarter ended December 31, 2019 to reclassify cost of revenue recognized in the year-to-date period of fiscal 2020 from the Corporate & Other to the Payments segment to be consistent with the current allocation of cost of revenue by segment. The amount reclassified totaled $131 for the three and six months ended December 31, 2019.Contents
Three Months EndedThree Months Ended
December 31, 2020December 31, 2021
CorePaymentsComplementaryCorporate & OtherTotalCorePaymentsComplementaryCorporate and OtherTotal
REVENUEREVENUEREVENUE
Services and SupportServices and Support$126,758 $14,807 $98,829 $10,479 $250,873 Services and Support$145,699 $23,944 $112,490 $14,078 $296,211 
ProcessingProcessing8,190 140,375 22,579 344 171,488 Processing9,179 158,584 29,234 688 197,685 
Total RevenueTotal Revenue134,948 155,182 121,408 10,823 422,361 Total Revenue154,878 182,528 141,724 14,766 493,896 
Cost of RevenueCost of Revenue58,519 86,455 52,407 60,401 257,782 Cost of Revenue64,554 95,570 58,151 64,550 282,825 
Research and DevelopmentResearch and Development26,780 Research and Development29,916 
Selling, General, and AdministrativeSelling, General, and Administrative44,167 Selling, General, and Administrative55,493 
Total ExpensesTotal Expenses328,729 Total Expenses368,234 
SEGMENT INCOMESEGMENT INCOME$76,429 $68,727 $69,001 $(49,578)SEGMENT INCOME$90,324 $86,958 $83,573 $(49,784)
OPERATING INCOMEOPERATING INCOME93,632 OPERATING INCOME125,662 
INTEREST INCOME (EXPENSE)INTEREST INCOME (EXPENSE)(65)INTEREST INCOME (EXPENSE)(441)
INCOME BEFORE INCOME TAXESINCOME BEFORE INCOME TAXES$93,567 INCOME BEFORE INCOME TAXES$125,221 

Three Months Ended
December 31, 2020
CorePaymentsComplementaryCorporate and OtherTotal
REVENUE
Services and Support$126,758 $14,807 $98,829 $10,479 $250,873 
Processing8,190 140,375 22,579 344 171,488 
Total Revenue134,948 155,182 121,408 10,823 422,361 
Cost of Revenue58,485 86,455 52,407 60,435 257,782 
Research and Development26,780 
Selling, General, and Administrative44,167 
Total Expenses328,729 
SEGMENT INCOME$76,463 $68,727 $69,001 $(49,612)
OPERATING INCOME93,632 
INTEREST INCOME (EXPENSE)(65)
INCOME BEFORE INCOME TAXES$93,567 

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Three Months EndedSix Months Ended
December 31, 2019December 31, 2021
CorePaymentsComplementaryCorporate & OtherTotalCorePaymentsComplementaryCorporate & OtherTotal
REVENUEREVENUEREVENUE
Services and SupportServices and Support$125,937 $14,829 $99,323 $15,115 $255,204 Services and Support301,536 39,594 227,443 25,131 593,704 
ProcessingProcessing7,586 137,216 19,006 107 163,915 Processing18,627 312,556 55,762 1,303 388,248 
Total RevenueTotal Revenue133,523 152,045 118,329 15,222 419,119 Total Revenue320,163 352,150 283,205 26,434 981,952 
Cost of RevenueCost of Revenue58,377 79,266 50,885 60,739 249,267 Cost of Revenue131,456 188,795 113,635 125,574 559,460 
Research and DevelopmentResearch and Development27,187 Research and Development56,670 
Selling, General, and AdministrativeSelling, General, and Administrative48,961 Selling, General, and Administrative106,565 
Total ExpensesTotal Expenses325,415 Total Expenses722,695 
SEGMENT INCOMESEGMENT INCOME$75,146 $72,779 $67,444 $(45,517)SEGMENT INCOME$188,707 $163,355 $169,570 $(99,140)
OPERATING INCOMEOPERATING INCOME93,704 OPERATING INCOME259,257 
INTEREST INCOME (EXPENSE)INTEREST INCOME (EXPENSE)190 INTEREST INCOME (EXPENSE)(683)
INCOME BEFORE INCOME TAXESINCOME BEFORE INCOME TAXES$93,894 INCOME BEFORE INCOME TAXES$258,574 



Six Months Ended
December 31, 2020
CorePaymentsComplementaryCorporate & OtherTotal
REVENUE
Services and Support271,344 31,111 207,378 22,037 531,870 
Processing16,759 280,804 44,384 344 342,291 
Total Revenue288,103 311,915 251,762 22,381 874,161 
Cost of Revenue122,410 172,783 104,431 121,087 520,711 
Research and Development52,837 
Selling, General, and Administrative89,393 
Total Expenses662,941 
SEGMENT INCOME$165,693 $139,132 $147,331 $(98,706)
OPERATING INCOME211,220 
INTEREST INCOME (EXPENSE)(115)
INCOME BEFORE INCOME TAXES$211,105 

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Six Months EndedSix Months Ended
December 31, 2019December 31, 2020
CorePaymentsComplementaryCorporate & OtherTotalCorePaymentsComplementaryCorporate & OtherTotal
REVENUEREVENUEREVENUE
Services and SupportServices and Support$269,398 $32,137 $202,404 $30,073 $534,012 Services and Support$271,344 $31,111 $207,378 $22,037 $531,870 
ProcessingProcessing15,392 269,654 37,750 316 323,112 Processing16,759 280,804 44,384 344 342,291 
Total RevenueTotal Revenue284,790 301,791 240,154 30,389 857,124 Total Revenue288,103 311,915 251,762 22,381 874,161 
Cost of RevenueCost of Revenue118,999 155,890 100,242 119,927 495,058 Cost of Revenue122,347 172,783 104,431 121,150 520,711 
Research and DevelopmentResearch and Development51,778 Research and Development52,837 
Selling, General, and AdministrativeSelling, General, and Administrative98,396 Selling, General, and Administrative89,393 
Total ExpensesTotal Expenses645,232 Total Expenses662,941 
SEGMENT INCOMESEGMENT INCOME$165,791 $145,901 $139,912 $(89,538)SEGMENT INCOME$165,756 $139,132 $147,331 $(98,769)
OPERATING INCOMEOPERATING INCOME211,892 OPERATING INCOME211,220 
INTEREST INCOME (EXPENSE)INTEREST INCOME (EXPENSE)541 INTEREST INCOME (EXPENSE)(115)
INCOME BEFORE INCOME TAXESINCOME BEFORE INCOME TAXES$212,433 INCOME BEFORE INCOME TAXES$211,105 

The Company has not disclosed any additional asset information by segment, as the information is not generated for internal management reporting to the Chief Executive Officer, who is also the Chief Operating Decision Maker.

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NOTE 12:11: SUBSEQUENT EVENTS
None.





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ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
This discussion and analysis should be read in conjunction with the condensed consolidated financial statements and the accompanying notes to the condensed consolidated financial statements included in this Form 10-Q for the fiscal quarter ended December 31, 2020.2021.

OVERVIEW
Jack Henry & Associates, Inc. ("JKHY") is a leading provider of technology solutions and payment processing services primarily for financial services organizations. Its solutions are marketed and supported through three primary brands. Jack Henry Banking® is a top provider of information and transaction processingprovides innovative solutions to U.S. banks ranging from community banksand regional banks. Symitar® provides industry-leading solutions to multi-billion-dollar asset institutions. Symitar® is a leading provider of information and transaction processing solutions for credit unions of all sizes. ProfitStars® providesoffers highly specialized products and services that enablesolutions to financial institutions of every asset size, and charter, andas well as diverse corporate entities outside of the financial services industry, to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. JKHY's integrated solutions are generally available for on-premise installation and delivery in our JKHY private or the public cloud.
Our two primary revenue streams are "services and support" and "processing." Services and support includes: "private and public cloud" fees (formerly known as "outsourcing and cloud" fees - see Note 3 to the condensed consolidated financial statements) that predominantly have contract terms of fiveseven years or longer at inception; "product delivery and services" revenue, which includes revenue from the sales of licenses, implementation services, deconversion fees, consulting, and hardware; and "on-premise support" revenue (formerly known as "in-house support" revenue - see Note 3 to the condensed consolidated financial statements), composed of maintenance fees which primarily contain annual contract terms. Processing revenue includes: "remittance" revenue from payment processing, remote capture, and ACH transactions; "card" fees, including card transaction processing and monthly fees; and "transaction and digital" revenue, which includes transaction and mobile processing fees. We continually seek opportunities to increase revenue while at the same time containing costs to expand margins.
All dollar amounts in the following discussion are in thousands, except per share amounts.
COVID-19 Impact and Response
In MarchSince its outbreak in early calendar 2020, the World Health Organization declared the outbreak of COVID-19 as a pandemic and the President of the United States declared the outbreak as a national emergency. As COVID-19 has rapidly spread federal, state and local governments have responded by imposing varying degrees of restrictions, including widespread “stay-at-home” orders, social distancing requirements, travel limitations, quarantines, and forced closures or limitations on operations of non-essential businesses. Such restrictions have resulted in significant economic disruptions and uncertainty.
continues to represent a public health concern. The health, safety, and well-being of our employees and customers is of paramount importance to us. In March 2020, we established an internal task force composed of executive officers and other members of management to frequently assess updates to the COVID-19 situation and recommend Company actions. We offered remote working as a recommended option to employees whose job duties allowallowed them to work off-site.off-site, and we suspended all non-essential business travel. This recommended remote working option is currentlycompany-wide recommendation initially extended until at least July 1, 2021, at which point we began transition to a return to our facilities and normalization of travel activities. However, we reimplemented our internal task force will continuecompany-wide recommendation for remote work on August 3, 2021, based on new virus variants and increased infection rates. This remote work recommendation remains in effect as of February 4, 2022. For those employees who are at our facilities, we have introduced enhanced sanitation procedures and require face masks for both vaccinated and unvaccinated employees. We have not required employees who return to evaluate recommending further extensions. Basedour facilities to receive vaccinations, but we have provided information on guidance from the U.S. Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency, the Company was designatedvaccine providers, as essential critical infrastructure becausewell as hosted on-site COVID-19 vaccination clinics at several of our support of the financial services industry.facilities for our employees and their families. As of February 1, 2021,4, 2022, the majority of our employees were continuing to work remotely. Our internal task force considers federal, stateremotely either full time or in a hybrid capacity. Once the remote work recommendation is lifted, individual decisions on returning to the office will be manager-coordinated and local guidance, as well as employee-specificbased on conversations with specific teams and facility-specific factors, when recommending Company actions. At such time that our internal task force recommends that our remote employees begin to return to our facilities, we have prepared procedures to assist with a safe, gradual and deliberate approach, including a return-to-office training, enhanced sanitation procedures and face mask requirements, which are currently being utilized bydepartments. A large number of our employees who are requiredhave requested to be on-site to performremain fully remote or participate in a hybrid approach where they would split their required job functions.
We have suspended all non-essentialtime between remote and in-person working. While our business travel until at least July 1, 2021, and our internal task force willhas increased in recent months, we continue to evaluate the need for further extensions. We have put additional safety precautions into place forencourage a cautious approach to business travel that is essential. We have also updated the health benefits available to our employees by waiving out-of-pocket expenses related to testing and treatment of COVID-19. Despite the move to a principally remote workforce, we honored our 2020 summer internship program through virtual methods.activities.
Customers
We are workingwork closely with our customers who are scheduled for on-site visits to ensure their needs are met while taking necessary safety precautions when our employees are required to be at a customer site. Delays of customer system installations due to COVID-19 have been limited, and we have developed processes to handle remote
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installations when available. We expect these processes to provide flexibility and value both during and after the COVID-19 pandemic. However, we have experienced delays related to continuing customer migrations to our new card processing platform. We completed the migrations of our core customers and are on track for the revised schedule for non-core customers by March 31, 2021. We continue to work with our customers to support them during this difficult time, and, to that end, have waived certain late fees in connection with our products and services. We have also enhanced our lending service offerings to support the Paycheck Protection Program (PPP) that was introduced by the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on March 27, 2020. Even though a substantial portion of our workforce has worked remotely during the outbreak and business travel has been curtailed,limited, we have not yet experienced significant disruption to our operations. We
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believe our technological capabilities are well positioned to allow our employees to work remotely for the foreseeable future without materially impacting our business.
Financial impact
We have seen delays in certain product installations due to COVID-19 with the associated revenue pushed from the current period to future periods. These headwinds may continue to impact our license, hardware, installation and pass-through revenues throughout fiscal 2021. Despite the changes and restrictions caused by COVID-19, the overall financial and operational impact on our business has been limited and our liquidity, balance sheet, and business trends remain strong. We experienced positive operating cash flows during fiscal 2021 and the first six months of fiscal 2021,2022, and we do not expect that to change in the near term. However, we are unable to accurately predict the future impact of COVID-19 due to a number of uncertainties, including further government actions; the duration, severity and recurrence of the outbreak;outbreak, including the speedonset of variants of the virus; the effectiveness of vaccines against new variants; the development and effectiveness of vaccine and treatment developments;treatments; the speed of economic recovery;effect on the economy generally; the potential impact to our customers, vendors, and employees; and how the potential impact might affect future customer services, processing and installation-related revenue, and processes and efficiencies within the Company directly or indirectly impacting financial results. We will continue to monitor COVID-19 and its possible impact on the Company and to take steps necessary to protect the health and safety of our employees and customers.
RESULTS OF OPERATIONS
InFor the second quarter of fiscal 2021,2022, total revenue increased 1%17%, or $3,242,$71,535, compared to the same quarter in fiscal 2021. Total revenue less deconversion fee and acquisition and divestiture revenues of $26,903 and $96, respectively, for the current fiscal quarter and less deconversion fee revenues of $2,155 for the prior fiscal year. Adjusting total revenue in both quarters for deconversion fee revenue, which decreased $5,562 to $2,155 and revenue from divestitures from the prior fiscal year quarter, of $1,168, results in a total revenuean increase of 2% for the11%, quarter compared to the same quarter a year ago.over quarter. This increase was primarily driven by growth in datapublic and private cloud revenue, card, transaction and digital, and remittance processing revenues, and hostingincreased implementation fee revenues, as well as growth in Jack Henry digital, remittance, and card processing revenues.revenue.
Operating expenses increased 1%12% for the second quarter of fiscal 2022 compared to the second quarter of fiscal 2020,2021, primarily due to increased direct costs, higher personnel costs, and increased operating licenses and fees. The increase in direct costs was primarily related to our card payment processing platform and Jack Henry digital as well as higher personnel costs partially offset by travel expense savings, including savings generated by holding virtual events, and a gain on disposal of assets.were in alignment with the increases in revenue described above. Higher personnel costs were primarily related to a headcount increase of 2% at December 31, 2020 compared to December 31, 2019.salary increases in the trailing twelve months.
Operating income remained consistentincreased 34% for the second quarter of fiscal 20212022 compared to the second quarter of fiscal 2020. Adjusting2021. Operating income less deconversion fee operating income of $24,356 and adjusted for both quartersacquisition and divestiture operating loss of $21 for the effects of deconversion fees of $1,919 in the current fiscal quarter, and $6,800 inless deconversion fee operating income of $1,919 and a gain on disposals of $2,040 for the prior fiscal year second quarter, a gain on disposal of assets of $2,040 in the current fiscal quarter, and operating income from divestitures from the prior fiscal year quarter of $277, results in a 4%13% increase in operating income for the second quarter of fiscal 2021 compared to the same2022, quarter a year ago,over quarter. This increase in operating income was primarily driven by the revenue growth described above partially offset by increased operating expenses, as detailed above.
The provision for income taxes decreased 1%increased 37% for the second quarter of fiscal 2022 compared to the prior fiscal year second quarter. The effective tax rate for the second quarter of fiscal 20212022 was 23.1%23.6% compared to 23.2% in23.1% for the same quarter a year ago. The increase in the effective tax rate was primarily due to the relative impact of the increase in operating income, quarter over quarter.
TheDue to the above changes, led to net income increased 33% for the second quarter of fiscal 2021 that was essentially unchanged2022 compared to the second quarter of fiscal 2020.2021.
InFor the six months ended December 31, 2020,2021, total revenue increased 2%12%, or $17,037,$107,791, over the six months ended December 31, 2019. Adjusting total2020. Total revenue in both periods forless deconversion fee revenue, which decreased $14,566 toand acquisition and divestiture revenues of $30,627 and $202, respectively, for the current fiscal year period and deconversion fee and acquisition and divestiture revenues of $8,037 and revenue from divestitures from$1,182, respectively, for the prior fiscal year period, of $1,168, results in a 4%10% increase in total revenue for the period compared to the same period a year ago. TheThis total revenue increase was primarily driven by increased data processing and hosting fee revenues, as well as growth in public and private cloud revenue, card, remittance, and transaction and digital processing Jack Henry digital,revenues, and remittance revenues.
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increased implementation fee revenue.
Operating expenses for the six months ended December 31, 20202021, increased 3%9% compared to the equivalent period in the prior fiscal year, primarily due to increased direct costs, and higher personnel costs, partially offset by travel expense savings, including savings generated by holding virtual events, and a gain on disposal of assets.increased operating licenses and fees. The increased direct costs were primarily related to our card payment processing platform and Jack Henry digital.digital and were in alignment with the increases in revenue described above. Higher personnel costs were primarily related to a headcount increase of 2% at December 31, 2020 compared to December 31, 2019.salary increases in the trailing twelve months.
Operating income remained consistentincreased 23% for the six months ended December 31, 20202021, compared to the same period last fiscal year. Adjustingsix months ended December 31, 2020. Operating income less deconversion fee operating income of $27,540 and adjusted for both periodsacquisition and divestiture operating loss of $66 for the effects of deconversion fees of $7,138 in the current fiscal year period, and $20,449 inless deconversion fee operating income of $7,138 and income from divestitures and a gain on disposals totaling $2,409 for the prior fiscal
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year period, a gain on disposal of assets of $2,040 in the current fiscal year-to-date period, and operating income from divestitures from the prior fiscal year period of $277, results in a 6%15% increase in operating income for the six months ended December 31, 20202021, compared to the same period a year ago,ago. This increase was primarily driven by the revenue growth described above partially offset by increased operating expenses, as detailed above.
The provision for income taxes decreased 6%increased 27% for the six months ended December 31, 2021, compared to the prior fiscal year-to-date period. The effective tax rate for the six months ended December 31, 20202021, was 22.7%23.5% compared to 24.0% in22.7% for the prior year fiscal year-to-date period. The decreaseeffective tax rate increase was primarily driven by the differencerelative impact of the increase in operating income in the current fiscal year-to-date period and a larger excess tax benefits recognizedbenefit received from stock-basedshare-based compensation betweenin the two periods.prior fiscal year-to-date period.
The result of the above changes led to increased net income of 1%that increased 21% for the six months ended December 31, 20202021, compared to the same period in the prior fiscal year.
We move into the third quarter of fiscal 20212022 with optimism following strong performance in the second quarter, but with limited visibility ofsome uncertainty as to the future impact of the COVID-19 pandemic.pandemic (see "COVID-19 Impact and Response" section above). Significant portions of our business continue to come from recurring revenues and our sales pipeline also remains encouraging. Our customers continue to face regulatory and operational challenges which our products and services address, and in these uncertain times, we believe they have an even greater need for our solutions that directly address institutional profitability, efficiency, and security. Our strong balance sheet, access to extensive lines of credit, the continued strength of our existing lines of revenue, and an unwavering commitment to superior customer service should position us well to address current and future opportunities.
A detailed discussion of the major components of the results of operations for the three and six months ended December 31, 20202021, follows. Discussions compare the current fiscal year's three and six months ended December 31, 20202021, to the prior fiscal year's three and six months ended December 31, 2019.2020.
REVENUE
Services and SupportThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 20202019 20202019
Services and Support$250,873 $255,204 (2)%$531,870 $534,012  %
Percentage of total revenue59 %61 % 61 %62 % 
REVENUE
Services and SupportThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 20212020 20212020
Services and Support$296,211 $250,873 18 %$593,704 $531,870 12 %
Percentage of total revenue60 %59 % 60 %61 % 
Services and support revenue decreased 2% inincreased 18% for the second quarter of fiscal 20212022 compared to the same quarter a year ago. AdjustingTotal services and support revenue forless deconversion fee revenue from each quarter, which was $2,155 infor the current fiscal year quarter and $7,717 in the prior fiscal year quarter of $26,903 and revenue from divestitures of $1,167 from the prior fiscal year quarter,$2,155, respectively, results in growth of 1% in this revenue line8%, quarter over quarterquarter. This increase was primarily driven by increasedgrowth in data processing and hosting fees reflecting a continuing shift offee revenues as new customers were added and volumes continued to our term license model, partially offset by lower pass through revenue relatedexpand, as well as higher implementation and conversion/merger revenues when compared to billable travel.the prior fiscal quarter.
InFor the six months ended December 31, 2020,2021, services and support revenue remained consistentincreased 12% compared to the six months ended December 31, 2019. Adjustingsame period a year ago. Total services and support revenue forless deconversion fee revenue from each period presented, which was $8,037 infor the current fiscal year period and $22,603 in the prior fiscal year period,periods of $30,627 and $8,037, respectively, and for revenue from acquisitions and divestitures of $1,167$1,181 from the prior fiscal year period, results in growth of 3% in this revenue line8% period over periodperiod. This increase was primarily driven by increasesgrowth in data processing and hosting fees,fee revenues, as new customers were added and volumes continued to expand, as well as increasedhigher implementation fee and software usage revenue partially offset by lower pass through revenue relatedfee revenues when compared to billable travel.the prior fiscal period.
ProcessingThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 20202019 20202019 
Processing$171,488 $163,915 5 %$342,291 $323,112 6 %
Percentage of total revenue41 %39 % 39 %38 % 
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ProcessingThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 20212020 20212020 
Processing$197,685 $171,488 15 %$388,248 $342,291 13 %
Percentage of total revenue40 %41 % 40 %39 % 
Processing revenue increased 5% in15% for the second quarter of fiscal 20212022 compared to the same quarter last fiscal year.a year ago. The increase was primarily driven by highergrowth in card, processing and Jack Henry digital, revenue dueand remittance processing revenues, as customers were added and volumes expanded during the fiscal quarter compared to expanding volumes, complemented by increases in the other processing revenue components, quarter overprior fiscal quarter.
Each processing revenue component also experienced customer additions and volume growth in the fiscal year-to-date period, leading to an increase in processing revenue of 6%13% for the six months ended December 31, 20202021, compared to the six months ended December 31, 2019.2020.
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OPERATING EXPENSES
Cost of RevenueCost of RevenueThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
Cost of RevenueThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
20202019 20202019  20212020 20212020 
Cost of RevenueCost of Revenue$257,782 $249,267 3 %$520,711 $495,058 5 %Cost of Revenue$282,825 $257,782 10 %$559,460 $520,711 7 %
Percentage of total revenuePercentage of total revenue61 %59 % 60 %58 % Percentage of total revenue57 %61 % 57 %60 % 
Cost of revenue for the second quarter of fiscal 20212022 increased 3%10% over the prior fiscal year second quarter. Total cost of revenue less the effects of deconversion fees, which were $1,601 for the current fiscal quarter and $213 for the prior fiscal quarter, and the effects of acquisitions and divestitures of $67 for the current fiscal quarter, results in a 9% increase quarter over quarter. This increase was primarily due to higher direct costs associated with our card processing platform, higher personnel costs, and increased operating licenses and fees. Cost of revenue decreased 4% compared to the prior fiscal quarter as a percentage of total revenue. Adjusting
For the current fiscal year-to-date period, cost of revenue for the effects of deconversion fees from each quarter, which were $213 in the current fiscal year quarter and $694 inincreased 7% over the prior fiscal year quarter, and costs related to divestitures of $720 from the prior fiscal year quarter, results in a 4%year-to-date period. This increase in cost of revenue quarter over quarter. This increasecosts was primarily due to higher costs associated with our card processing platform and higher personnel costs related to increased headcount at December 31, 2020operating licenses and fees. Cost of revenue decreased 3% compared to a year ago due to organic growth within our product lines. The increase in costs was partially offset by travel expense savings, including savings generated by holding virtual events, as a result of COVID-19 travel limitations.
For the fiscal year-to-date period, cost of revenue increased 5% over the same prior fiscal year-to-date period and increased as a percentage of total revenue. Adjusting cost of revenue for the effects of deconversion fees from each period, which were $649 in the current fiscal year period and $1,931 in the prior fiscal year period, and costs related to divestitures of $720 from the prior fiscal year period, results in a 6% increase in cost of revenue period over period. The increase in costs was due to the factors discussed above for the quarter.
Research and DevelopmentResearch and DevelopmentThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
Research and DevelopmentThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
20202019 20202019  20212020 20212020 
Research and DevelopmentResearch and Development$26,780 $27,187 (1)%$52,837 $51,778 2 %Research and Development$29,916 $26,780 12 %$56,670 $52,837 7 %
Percentage of total revenuePercentage of total revenue6 %% 6 %% Percentage of total revenue6 %% 6 %% 
Research and development expense decreased 1%increased 12% for the second quarter of fiscal 20212022 over the prior fiscal year second quarter. The decreaseincrease was primarily due to higher capitalized research and developmentpersonnel costs, net of capitalization, quarter over quarter. Research and development expense for the quarter remained consistent compared to the prior fiscal yearsecond quarter as a percentage of total revenue.
For the current fiscal year-to-date period, research and development expense increased 2%7% over the prior fiscal year-to-date period. The increase forwas primarily due to higher personnel costs, net of capitalization, period over period. Research and development expense remained consistent compared to the prior fiscal year-to-date period reflectedas a percentage of total revenue.
The growth of this expense category in both the second quarter and year-to-date fiscal periods reflects our continuing commitment to the development of strategic products. Research and development expense for the six months ended December 31, 2020 remained consistent with the same period a year ago as a percentage of total revenue.
Selling, General, and AdministrativeSelling, General, and AdministrativeThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
Selling, General, and AdministrativeThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
20202019 20202019  20212020 20212020 
Selling, General, and AdministrativeSelling, General, and Administrative$44,167 $48,961 (10)%$89,393 $98,396 (9)%Selling, General, and Administrative$55,493 $44,167 26 %$106,565 $89,393 19 %
Percentage of total revenuePercentage of total revenue10 %12 % 10 %11 % Percentage of total revenue11 %10 % 11 %10 % 
Selling, general, and administrative expense decreased 10%increased 26% in the second quarter of fiscal 20212022 over the same quarter a year ago. Total selling, general, and administrative expenses less deconversion-related expenses, which were $946 for the current fiscal quarter and $24 for the prior fiscal quarter, and the effects of acquisitions and divestitures of $10 in the current fiscal quarter and an adjustment for gain on disposals in the prior fiscal year. Adjustingquarter of $2,040, results in an 18% increase quarter over quarter. This increase was primarily due to higher personnel costs related to a 2% growth in headcount and salary increases in the trailing twelve months. Selling, general, and administrative expense increased 1% as a percentage of total revenue in fiscal second quarter versus the prior fiscal second quarter.
For the fiscal year-to-date period, selling, general, and administrative expense increased 19% over the prior fiscal year-to-date period. Total selling, general, and administrative expenses less deconversion-related expenses from each period, which were $1,149 for the current fiscal period and $250 for the prior fiscal period, and less the effects of deconversion fees from each quarter,acquisitions and divestitures, which were $24 in$20 for the current fiscal year quarterperiod and $224$28 for the prior fiscal period, and adjusted for a gain on disposals of $2,040 in the prior fiscal year quarter,period, results in a 16% increase period over period. This increase was primarily due to higher personnel costs related to divestitures of $32 from the prior fiscal year quarter,a 2% growth in headcount and a gain on disposal of assets, net, from the current fiscal year quarter of $2,040, results in a 5% decrease in selling, general, and administrative expense quarter over quarter. Personnel costsalary increases for the quarter were more than offset by travel expense savings as a result of COVID-19 travel limitations and lower expenses related to our Jack Henry Annual Conference ("JAC") being held virtually this quarter (see "COVID-19 Impact and Response" section above). Selling, general, and
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in the trailing twelve months. Selling, general, and administrative expense decreasedincreased 1% as a percentage of total revenue this fiscal year quarter versus the prior fiscal year quarter.
For the fiscal year-to-date period, selling, general, and administrative expense decreased 9% over the prior fiscal year-to-date period. Adjusting selling, general, and administrative expense for the effects of deconversion fees from each period, which were $250 in the current fiscal year period and $224 in the prior fiscal year period, costs related to divestitures of $32 from the prior fiscal year period, and a gain on disposal of assets, net, from the current fiscal year period of $2,040, results in a 7% decrease in selling, general, and administrative expense period over period. This decrease was primarily due to the factors listed above for the quarter and included our national sales meeting, JAC, and Symitar Education Conference being held virtually during the current year-to-date period (see “COVID-19 Impact and Response” section above). Selling, general, and administrative expense decreased as a percentage of total revenue this period versus the prior-yearyear-ago fiscal period.
INTEREST INCOME (EXPENSE)INTEREST INCOME (EXPENSE)Three Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
INTEREST INCOME (EXPENSE)Three Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
20202019 20202019  20212020 20212020 
Interest IncomeInterest Income$52 $346 (85)%$120 $853 (86)%Interest Income$6 $52 (88)%$13 $120 (89)%
Interest ExpenseInterest Expense$(117)$(156)(25)%$(235)$(312)(25)%Interest Expense$(447)$(117)282 %$(696)$(235)196 %
Interest income fluctuated due to changes in invested balances and yields on invested balances during the second quarter and year-to-date period of fiscal 20212022 compared to the same periodssecond quarter a year ago. Interest expense decreasedincreased when compared to the prior fiscal year quarter and fiscal year-to-date period due to interest rate fluctuations, length of borrowing time, and amounts borrowed. There was noa $240,000 outstanding balance under the credit facility at December 31, 20202021, and no outstanding balance at December 31, 2019.2020. The credit facility balance increase was primarily due to the increase in the Company's repurchases of common stock for the treasury during the trailing twelve months.
PROVISION FOR INCOME TAXESThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 2020201920202019
Provision for Income Taxes$21,585 $21,796 (1)%$47,907 $50,965 (6)%
Effective Rate23.1 %23.2 %22.7 %24.0 %
PROVISION FOR INCOME TAXESThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 2021202020212020
Provision for Income Taxes$29,551 $21,585 37 %$60,791 $47,907 27 %
Effective Rate23.6 %23.1 %23.5 %22.7 %
The decreaseincrease in the effective tax rate for the second quarter of fiscal 2022 compared to the same quarter a year ago was primarily due to the relative impact of the increase in operating income, quarter over quarter.
The increase in effective tax rate for the three and six month periods ended December 31, 2020current fiscal year-to-date period compared to the same periods in the prior fiscal yearyear-to-date period was primarily due to the difference inrelative impact of the increase in operating income in the current fiscal period and a larger excess tax benefit received from share-based compensation that vested during each ofin the periods.prior fiscal period.
NET INCOME
NET INCOMEThree Months Ended December 31,%
Change
Six Months Ended December 31,%
Change
 2021202020212020
Net income$95,670 $71,982 33 %$197,783 $163,198 21 %
Diluted earnings per share$1.30 $0.94 $2.68 $2.13 
Net income remained consistent at $71,982,increased 33% to $95,670, or $0.94$1.30 per diluted share, for the second quarter of fiscal 20212022 compared to $72,098,$71,982, or $0.94 per diluted share in the sameprior fiscal second quarter, of fiscal 2020.resulting in a 38% increase in diluted earnings per share.
Net income increased 1%21% to $197,783, or $2.68 per diluted share, for the current fiscal year-to-date period, compared to $163,198, or $2.13 per diluted share forin the six months ended December 31, 2020, compared to $161,468, or $2.10 per diluted share, for the six months ended December 31, 2019,prior fiscal year-to-date period, resulting in a 2%25% increase in diluted earnings per share. The increase in net income was primarily attributable to the growth in our lines of revenue, the recognition of travel expense savings, and a lower effective tax rate partially offset by the increase in cost of revenue related to the organic growth in our product lines, as well as lower deconversion fee revenue during the period.

REPORTABLE SEGMENT DISCUSSION
The Company is a leading provider of technology solutions and payment processing services primarily for financial services organizations.
The Company’s operations are classified into four reportable segments: Core, Payments, Complementary, and Corporate and Other. The Core segment provides core information processing platforms to banks and credit unions, which consist of integrated applications required to process deposit, loan, and general ledger transactions, and maintain centralized customer/member information. The Payments segment provides secure payment processing tools and services, including ATM, debit, and credit card processing services; online and mobile bill pay solutions; ACH origination and remote deposit capture processing; and risk management products and services. The Complementary segment provides additional software, hosted processing platforms, and services, including call center support, and network security management, consulting, and monitoring, that can be integrated with our core solutions, orand many can be used independently. The Corporate and Other segment includes revenue and costs from hardware and other products not attributed to any of the other three segments, as well as operating costs not directly attributable to the other three segments.
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CoreCoreCore
Three Months Ended December 31,% ChangeSix Months Ended December 31,% ChangeThree Months Ended December 31,% ChangeSix Months Ended December 31,% Change
2020201920202019 2021202020212020
RevenueRevenue$134,948 $133,523 %$288,103 $284,790 %Revenue$154,878 $134,948 15 %$320,163 $288,103 11 %
Cost of RevenueCost of Revenue$58,519 $58,377 — %$122,410 $118,999 %Cost of Revenue$64,554 $58,485 10 %$131,456 $122,347 %
Revenue in the Core segment increased 1%15% and cost of revenue remained consistentincreased 10% for the three months ended December 31, 20202021, compared to the three months ended December 31, 2019. Adjusting2020. Core revenue less deconversion fee revenue for the second quarter of $10,853 and less deconversion fee revenue of $882 for the prior fiscal second quarter, results in a 7% increase, quarter over quarter. This increase was primarily driven by growth in data processing and hosting fee revenue. Cost of revenue decreased 2% as a percentage of revenue for the second quarter of fiscal 2022 compared to the prior fiscal second quarter.
For the six months ended December 31, 2021, revenue in the Core segment increased 11% compared to the prior fiscal year-to-date period. Core revenue less deconversion fee revenue in both periods, which totaled $882$13,021 for the second quarter ofcurrent fiscal 2021period and $3,516$2,934 for the second quarter ofprior fiscal 2020period and revenue from acquisitions and divestitures of $1,168$1,182 from the prior year quarter,fiscal period, results in a 4%an 8% increase, in Core segment revenue quarterperiod over quarter. Theperiod. This increase in Core revenue over the prior fiscal year quarter was primarily driven by the growth in data processing and hosting fee revenue as well as increased software usage fee revenue. Cost of revenue remained consistent as a percentage of revenue for the second quarter of fiscal 2021 compared to the same quarter of fiscal 2020.
For the six months ended December 31, 2020, revenue in the Core segment increased 1% compared to the prior fiscal year-to-date period. Adjusting Core revenue for deconversion fee revenue in both periods, which totaled $2,934 for the year-to-date period of fiscal 2021 and $10,615 for the year-to-date period of fiscal 2020 and revenue from divestitures of $1,168 from the prior year period, results in a 4% increase in Core segment revenue period over period. This increase in Core revenue over the prior fiscal year-to-date period was primarily driven by the growth in data processing and hosting fees as well as increased software usage fee revenue. Cost of revenue increased 3% period over period primarily due to increased direct support costs. Cost of revenue increaseddecreased 1% as a percentage of revenue for year-to-date fiscal 20212022 compared to the same period of fiscal 2020.year-ago period.
PaymentsPaymentsPayments
Three Months Ended December 31,% ChangeSix Months Ended December 31,% ChangeThree Months Ended December 31,% ChangeSix Months Ended December 31,% Change
2020201920202019 2021202020212020
RevenueRevenue$155,182 $152,045 %$311,915 $301,791 %Revenue$182,528 $155,182 18 %$352,150 $311,915 13 %
Cost of RevenueCost of Revenue$86,455 $79,266 %$172,783 $155,890 11 %Cost of Revenue$95,570 $86,455 11 %$188,795 $172,783 %
Revenue in the Payments segment increased 2%18% for the second quarter of fiscal 20212022 compared to the equivalent quarter of the prior fiscal year. Adjustingquarter. Payments revenue forless deconversion fee revenue in both periods, which totaled $674$7,933 for the second quarter of fiscal 20212022 and $2,066$674 for the prior fiscal second quarter, of fiscal 2020, results in a 3%13% increase, in Payments segment revenue quarter over quarter. Payments revenueThis growth was primarily due to increased card and remittance fee revenue within processing. Cost of revenue increased 9% quarter over quarter primarily due to increased costs related to our credit and debit card processing platform. Cost of revenuedecreased 3% as a percentage of revenue increased 4% for the second quarter of fiscal 20212022 compared to the same quarter of fiscal 2020.2021.
For the six months ended December 31, 2020,2021, revenue in the Payments segment increased 3%13% compared to the same period last fiscal year. Adjustinga year ago. Payments revenue forless deconversion fee revenue in both periods, which totaled $8,381 for year-to-date fiscal 2022 and $2,521 for year-to-date fiscal 2021, and $7,036 for year-to-date fiscal 2020, results in a 5%an 11% increase in Payments revenue period over period. This Payments revenue growth was primarily due to increased card and remittance revenue within processing. Cost of revenue increased 11% period over period primarily dueas a percentage of revenue decreased 2% for year-to-date fiscal 2022 compared to the same factors asperiod of fiscal 2021.
Complementary
Three Months Ended December 31,% ChangeSix Months Ended December 31,% Change
 2021202020212020
Revenue$141,724 $121,408 17 %$283,205 $251,762 12 %
Cost of Revenue$58,151 $52,407 11 %$113,635 $104,431 %
Revenue in the Complementary segment increased 17% for the second quarter increase.of fiscal 2022 compared to the same quarter of the prior fiscal year. Complementary revenue less deconversion fee revenue in both periods, which totaled $7,917 for the second quarter of fiscal 2022 and $509 for the prior fiscal second quarter, and less acquisitions and divestitures revenue in the current quarter of $96, results in an 11% increase, quarter over quarter. This growth was primarily driven by growth in Jack Henry digital and hosting fee revenues. Cost of revenue as a percentage of revenue increased 4% for year-to-date fiscal 2021 compared to the same period of fiscal 2020.
Complementary
Three Months Ended December 31,% ChangeSix Months Ended December 31,% Change
 2020201920202019
Revenue$121,408 $118,329 %$251,762 $240,154 %
Cost of Revenue$52,407 $50,885 %$104,431 $100,242 %
Revenue in the Complementary segment increased 3%decreased 2% for the second quarter of fiscal 20212022 compared to the equivalentsame quarter of fiscal 2021.
For the priorsix months ended December 31, 2021, revenue in the Complementary segment increased 12% compared to the same period last fiscal year. Adjusting Complementary revenue forless deconversion fee revenue in both periods, which totaled $509 for the second quarter of fiscal 2021 and $2,100 for the second quarter of fiscal 2020, results in a 4% increase in Complementary segment revenue quarter over quarter. Complementary revenue growth
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was primarily driven by increased Jack Henry digital revenuetotaled $9,014 for year-to-date fiscal 2022 and higher hosting fee revenue. Cost of revenue increased 3% quarter over quarter primarily due to increased licenses and fees expense, personnel costs, and amortization. Cost of revenue as a percentage of revenue remained consistent for the second quarter of fiscal 2021 compared to the same quarter of fiscal 2020.
For the six months ended December 31, 2020, revenue in the Complementary segment increased 5% compared to the same period last fiscal year. Adjusting Complementary revenue for deconversion fee revenue in both periods, which totaled $2,509 for year-to-date fiscal 2021, and $4,902 forless acquisitions and divestitures revenue in the current fiscal year-to-date fiscal 2020,period of $202, results in a 6%10% increase in Complementary segment revenue period over period. TheThis increase in Complementary revenue was primarily driven by increasedgrowth in Jack Henry digital revenue and higher hosting fee revenue.revenues. Cost of revenue increased 4% period over period primarily due to the same factors as the quarter increase. Cost of revenuedecreased 1% as a percentage of revenue remained consistent for year-to-date fiscal 20212022 compared to the same period of fiscal 2020.2021.
Corporate and OtherCorporate and OtherCorporate and Other
Three Months Ended December 31,% ChangeSix Months Ended December 31,% ChangeThree Months Ended December 31,% ChangeSix Months Ended December 31,% Change
2020201920202019 2021202020212020
RevenueRevenue$10,823 $15,222 (29)%$22,381 $30,389 (26)%Revenue$14,766 $10,823 36 %$26,434 $22,381 18 %
Cost of RevenueCost of Revenue$60,401 $60,739 (1)%$121,087 $119,927 %Cost of Revenue$64,550 $60,435 %$125,574 $121,150 %
Revenue in the Corporate and Other segment decreased 29%increased 36% for the second quarter of fiscal 20212022 compared to the equivalentsame quarter of the prior fiscal year and decreased 26%increased 18% for the fiscal year-to-date period compared to the prior fiscal year-to-date period. The decrease quarter over quarter and period over periodquarter-over-quarter increase was primarily due to lowerhigher services and support revenue, including an increase in hardware and pass-through revenues.revenue. Revenue classified in the Corporate and Other segment includes revenue from other products and services and hardware not specifically attributed to any of the other three segments.
Cost of revenue for the Corporate and Other segment includes operating cost not directly attributable to any of the other three segments. The decreased cost of revenue in the second quarter of fiscal 2021 of 1% was primarily due to lower hardware costs partially offset by higher other operating expenses. The increased cost of revenue for the fiscal 20212022 second quarter and year-to-date periodperiods of 1%7% and 4%, respectively, when compared to the prior respective fiscal periods, was primarily due to higher other operating expenses partially offset by lower hardware costs.licenses and fees for both comparisons.

LIQUIDITY AND CAPITAL RESOURCES
The Company's cash and cash equivalents decreased to $147,762$29,120 at December 31, 20202021, from $213,345$50,992 at June 30, 2020.2021.
The following table summarizes net cash from operating activities in the statement of cash flows:
Six Months EndedSix Months Ended
December 31,December 31,
2020201920212020
Net incomeNet income$163,198 $161,468 Net income$197,783 $163,198 
Non-cash expensesNon-cash expenses104,200 95,266 Non-cash expenses113,293 104,200 
Change in receivablesChange in receivables87,518 106,782 Change in receivables70,468 87,518 
Change in deferred revenueChange in deferred revenue(126,134)(117,489)Change in deferred revenue(119,822)(126,134)
Change in other assets and liabilitiesChange in other assets and liabilities(34,798)(31,014)Change in other assets and liabilities(64,371)(34,798)
Net cash provided by operating activitiesNet cash provided by operating activities$193,984 $215,013 Net cash provided by operating activities$197,351 $193,984 
Cash provided by operating activities for the first six months of fiscal 2021 decreased 10%2022 increased 2% compared to the same period last year. Cash from operations is primarily used to repay debt, pay dividends, repurchase stock, and for capital expenditures.
Cash used in investing activities for the first six months of fiscal 20212022 totaled $82,544$101,052 and included: $62,804$71,353 for the ongoing enhancements and development of existing and new product and service offerings; the purchase of investments including Autobooks of $7,250 and certificates of deposit of $5,000; capital expenditures on facilities and equipment of $22,373; and $7,364 for the purchase and development of internal use software. Uses of cash were partially offset by proceeds from dispositions of $38. Cash used in investing activities for the first six months of fiscal 2021 totaled $82,544 and included: $62,804 for the development of software; $12,100 for purchase of investments; capital expenditures of $9,543; and $4,254 for the purchase and development of internal use software. This wasUses of cash were partially offset by $6,157 of proceeds from dispositions. Cashdispositions of $6,157.
Financing activities used in investing activitiescash of $118,171 for the first six months of fiscal 2020 totaled $125,3952022 and included $57,886$193,917 for the development of software; capital expenditures of $30,758; $30,376, net of cash acquired, for the acquisition of Geezeo; $5,551 for the purchase and development of internal use software; and $1,150 for the purchase of investments. This was partially offset by $326 of proceeds from the sale of assets.
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Financing activities used cash of $177,023 for the first six months of fiscal 2021, including $109,899 for the purchasepurchases of treasury shares, dividends paid to stockholders of $65,516, $1,551 net cash outflow fromstock; $80,065 repayment on the issuance of stockrevolving credit facility and tax withholding related to stock-based compensation, and $57 for payments on financing leases. Financing activities used cash in the first six months of fiscal 2020 totaled $110,733, which included $61,502leases, and $67,696 for the payment of dividends $51,210 for the purchaseto stockholders. Uses of treasury shares,cash were partially offset by borrowings on credit facilities of $220,000 and $1,979$3,507 net cash inflow from the issuance of stock and tax withholding related to stock-based compensation. Financing activities used cash of $177,023 in the first six months of fiscal 2021 and included: $109,899 for the purchase of treasury shares; $65,516 for the payment of dividends to stockholders; $1,551 from
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the issuance of stock and tax withholding related to stock-based compensation; and $57 for payments on financing leases.
Capital Requirements and Resources
The Company generally uses existing resources and funds generated from operations to meet its capital requirements. Capital expenditures totaling $9,543$22,373 and $30,758$9,543 for the six months ended December 31, 20202021, and December 31, 2019,2020, respectively, were made primarily for additional equipment and the improvement of existing facilities. These additions were primarily funded from cash generated by operations. Total consolidated capital expenditures on facilities and equipment for the Company for fiscal year 20212022 are not expected to exceed $58,000$52,000 and will be primarily funded from cash generated by operations.
The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may finance its share repurchases with available cash reserves or borrowings on its existing line-of-credit.line of credit. The share repurchase program does not include specific price targets or timetables and may be suspended at any time. At December 31, 2020,2021, there were 27,66831,043 shares of treasury stock, and the Company had the remaining authority to repurchase up to 3,948 additional shares. The total cost of treasury shares at December 31, 2021, was $1,807,119. During the first six months of fiscal 2022, the Company repurchased 1,250 shares for the treasury. At June 30, 2021, there were 29,793 shares in treasury stock and the Company had the remaining authority to repurchase up to 2,3235,198 additional shares. The total cost of treasury shares at December 31, 2020 is $1,291,572.June 30, 2021, was $1,613,202. During the first six months of fiscal 2021, the Company repurchased 675 treasury shares. At June 30, 2020, there were 26,993 shares infor the treasury stock and, the Company had authority to repurchase up to 2,998 additional shares.repurchased 2,800 shares for the treasury during all of fiscal 2021.
Revolving credit facility
On February 10, 2020, the Company entered into a five-year senior, unsecured revolving credit facility. The credit facility allows for borrowings of up to $300,000, which may be increased by the Company at any time until maturity to $700,000. The credit facility bears interest at a variable rate equal to (a) a rate based on a eurocurrency rate or (b) an alternate base rate (the highest of (i) 0%, (ii) the Prime RateU.S. Bank prime rate for such day, (iii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iv) the eurocurrency rate for a one-month interest period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the Company's leverage ratio. The credit facility is guaranteed by certain subsidiaries of the Company and is subject to various financial covenants that require the Company to maintain certain financial ratios as defined in the credit facility agreement. As of December 31, 2020,2021, the Company was in compliance with all such covenants. The revolving credit facility terminates February 10, 2025. There was noa $240,000 outstanding balance under the credit facility at December 31, 2020 or2021, and $100,000 outstanding balance at June 30, 2020.2021. The increase in the outstanding credit facility balance was primarily due to the increase in the Company's repurchases of common stock during the current fiscal year-to-date period compared to repurchases during the prior fiscal year-to-date period.
Other lines of credit
The Company has an unsecured bank credit line which provides for funding of up to $5,000 and bears interest at the prime rate less 1%. The credit line was renewed in May 2019 and expires on April 30, 2021. At2023. There was no balance outstanding at December 31, 20202021, and June 30, 2020, no amount was outstanding.2021.


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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Dollar amounts in this item are in thousands.
Market risk refers to the risk that a change in the level of one or more market prices, interest rates, indices, volatilities, correlations or other market factors such as liquidity, will result in losses for a certain financial instrument or group of financial instruments. We are currently exposed to credit risk on credit extended to customers and at times are exposed to interest rate risk on outstanding debt. We do not currently use any derivative financial instruments. We actively monitor these risks through a variety of controlled procedures involving senior management.
Based on the controls in place and the credit worthiness of the customer base, we believe the credit risk associated with the extension of credit to our customers will not have a material adverse effect on our consolidated financial position, results of operations, or cash flows.
We have no$240,000 outstanding debt with variable interest rates as of December 31, 20202021, and are therefore not currently exposed toa 1% increase in our borrowing rate would increase our annual interest rate risk.expense by $2,400.

ITEM 4. CONTROLS AND PROCEDURES
As of the end of the period covered by this Quarterly Report on Form 10-Q, an evaluation was carried out under the supervision and with the participation of our management, including the Company's Chief Executive Officer ("CEO") and Chief Financial Officer ("CFO"), of the effectiveness of the design and operation of our disclosure controls and procedures as defined in Exchange Act Rules 13a-15(e) and 15d-15(e). Based upon that evaluation (required in Exchange Act Rules 13a-15(b) and 15d-15(b)), the CEO and CFO concluded that our disclosure controls and procedures are effective to ensureprovide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms. For this purpose, disclosure controls and procedures include controls and procedures designed to ensure that information that is required to be disclosed under the Exchange Act is accumulated and communicated to the Company's management, including the CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
During the fiscal quarter ended December 31, 2020,2021, there were no changes in internal control over financial reporting which were identified in connection with management’s evaluation required by Rules 13a-15(d) and 15d-15(d) under the Exchange Act, that have materially affected, or are reasonably likely to materially affect, the Company'sCompany’s internal control over financial reporting.

PART II. OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
We are subject to various routine legal proceedings and claims arising in the ordinary course of our business. In the opinion of management, any liabilities resulting from current lawsuits are not expected, either individually or in the aggregate, to have a material adverse effect on our consolidated financial statements. In accordance with U.S. GAAP, we record a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These liabilities are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case or proceeding.

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ITEM 2.     UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The following shares of the Company were repurchased during the fiscal quarter ended December 31, 2020:
Total Number of Shares Purchased (1)
Average Price of ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
October 1- October 31, 2020— — — 2,597,713 
November 1- November 30, 2020250,000 $159.88 250,000 2,347,713 
December 1- December 31, 202025,000 162.24 25,000 2,322,713 
Total275,000 160.10 275,000 2,322,713 
2021:
Total Number of Shares PurchasedAverage Price of ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans
Maximum Number of Shares that May Yet Be Purchased Under the Plans (1)
October 1 - October 31, 2021— $— — 5,197,713 
November 1 - November 30, 2021800,000 154.44 800,000 4,397,713 
December 1 - December 31, 2021450,000 156.37 450,000 3,947,713 
Total1,250,000 155.13 1,250,000 3,947,713 
(1) 275,000 shares were purchased through a publicly announced repurchase plan.
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(2) Total stock repurchase authorizations approved by the Company's Board of Directors as of FebruaryMay 17, 20152021 were for 3035 million shares. TheseThe Company has repurchased 31,042,903 shares under these authorizations. The authorizations have no specific dollar or share price targets and no expiration dates.
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ITEM 6.     EXHIBITS

3.1.8    Restated Certificate of Incorporation of Jack Henry & Associates, Inc.

10.67    Aircraft Time Sharing Agreement

31.1    Certification of the Chief Executive Officer.

31.2    Certification of the Chief Financial Officer.

32.1    Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350.

32.2    Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350.

101.INS*    XBRL Instance Document- the instance document does not appear in the Interactive Data File as its XBRL tags are embedded within the Inline XBRL document

101.SCH*    XBRL Taxonomy Extension Schema Document

101.CAL*    XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*    XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*    XBRL Taxonomy Extension Label Linkbase Document

101.PRE*    XBRL Taxonomy Extension Presentation Linkbase Document

104*    Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

* Furnished with this quarterly report on Form 10-Q are the following documents formatted in XBRL (Extensible Business Reporting Language): (i) the Condensed Consolidated Balance Sheets at December 31, 20202021, and June 30, 2020,2021, (ii) the Condensed Consolidated Statements of Income for the three and six months ended December 31, 20202021, and 2019,2020, (iii) the Condensed Consolidated Statements of Changes in Shareholders' Equity for the three and six months ended December 31, 20202021, and 2019,2020, (iv) the Condensed Consolidated Statements of Cash Flows for the six months ended December 31, 20202021, and 2019,2020, and (v) Notes to Condensed Consolidated Financial Statements.
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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this quarterly report on Form 10-Q to be signed on its behalf by the undersigned, thereunto duly authorized.

JACK HENRY & ASSOCIATES, INC.
Date:February 9, 20212022/s/ David B. Foss
David B. Foss
Board Chair and Chief Executive Officer and President
Date:February 9, 20212022/s/ Kevin D. Williams
Kevin D. Williams
Chief Financial Officer and Treasurer

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