UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


FORM 10-Q
[ X ]QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the quarterly period ended Quarterly Period Ended September 30, 20172020
OR
[    ]TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to ___________


Commission file number 001-10960

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FIRSTCASH, INC.
(Exact name of registrant as specified in its charter)
Delaware75-2237318
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
1600 West 7th Street, Fort Worth, Texas76102
(Address of principal executive offices)(Zip Code)


1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)

(817) 335-1100
(Registrant’s telephone number, including area code)


NONENot Applicable
(Former name, former address and former fiscal year, if changed since last report)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.01 per shareFCFSThe Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    xYes   oNo


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    xYes   o No




Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
x  Large accelerated filer
o  Accelerated filer
o  Non-accelerated filer (Do not check if a smaller reporting company)
o  Smaller reporting company
o  Emerging growth company



Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company


If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     oYes  x No


As of October 25, 2017,20, 2020, there were 47,186,68741,440,498 shares of common stock outstanding.









FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED SEPTEMBER 30, 2020

INDEX

FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED SEPTEMBER 30, 2017

INDEX








CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE RESULTS


Forward-Looking Information


This quarterly report contains forward-looking statements about the business, financial condition and prospects of FirstCash, Inc. and its wholly owned subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995, can be identified by the use of forward-looking terminology such as “believes,” “projects,” “expects,” “may,” “estimates,” “should,” “plans,” “targets,” “intends,” “could,” “would,” “anticipates,” “potential,” “confident,” “optimistic” or the negative thereof, or other variations thereon, or comparable terminology, or by discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified by the fact these statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events, activities, trends or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and uncertainties.


These forward-looking statements are made to provide the public with management’s current assessment of the Company’s business. AlthoughWhile the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will prove to be accurate. Security holders are cautioned such forward-looking statements involve risks and uncertainties. Certain factors may cause results to differ materially from those anticipated by the forward-looking statements made in this quarterly report. Such factors may include, without limitation, the risks, uncertainties and regulatory developments (1) related to the COVID-19 pandemic, which include risks and uncertainties related to the current unknown duration and severity of the COVID-19 pandemic, the impact of governmental responses that have been, and may in the future be, imposed in response to the pandemic, including stimulus programs which could adversely impact lending demand and regulations which could adversely affect the Company’s ability to continue to fully operate, potential changes in consumer behavior and shopping patterns which could impact demand for both the Company’s pawn loan and retail products, the deterioration in the economic conditions in the United States and Latin America which potentially could have an impact on discretionary consumer spending, and currency fluctuations, primarily involving the Mexican peso and (2) those discussed and described in (i) the Company’s 20162019 annual report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) on March 1, 2017,February 3, 2020, including the risks described in Part 1, Item 1A, “Risk Factors” thereof, (ii) in this quarterly report, and (iii) the other reports filed with the SEC.SEC, including the Company’s quarterly report on Form 10-Q filed with the SEC on April 27, 2020. Many of these risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this quarterly report speak only as of the date of this quarterly report, and the Company expressly disclaims any obligation or undertaking to report any updates or revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.








PART I. FINANCIAL INFORMATION


ITEM 1. FINANCIAL STATEMENTS
FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
 September 30,December 31,
 202020192019
ASSETS   
Cash and cash equivalents$78,844 $61,183 $46,527 
Fees and service charges receivable36,423 48,587 46,686 
Pawn loans270,619 385,907 369,527 
Consumer loans, net0 895 751 
Inventories168,664 281,921 265,256 
Income taxes receivable7,534 1,944 875 
Prepaid expenses and other current assets10,647 9,275 11,367 
Total current assets572,731 789,712 740,989 
Property and equipment, net341,827 300,087 336,167 
Operating lease right of use asset289,175 288,460 304,549 
Goodwill932,329 936,562 948,643 
Intangible assets, net83,837 86,468 85,875 
Other assets9,087 10,880 11,506 
Deferred tax assets6,509 10,624 11,711 
Total assets$2,235,495 $2,422,793 $2,439,440 
LIABILITIES AND STOCKHOLDERS’ EQUITY   
Accounts payable and accrued liabilities$79,979 $81,999 $72,398 
Customer deposits36,189 41,686 39,736 
Income taxes payable183 713 4,302 
Lease liability, current84,970 83,328 86,466 
Total current liabilities201,321 207,726 202,902 
Revolving unsecured credit facilities40,000 340,000 335,000 
Senior unsecured notes492,775 296,394 296,568 
Deferred tax liabilities69,261 61,240 61,431 
Lease liability, non-current188,212 181,257 193,504 
Total liabilities991,569 1,086,617 1,089,405 
Stockholders’ equity:   
Common stock493 493 493 
Additional paid-in capital1,226,512 1,229,793 1,231,528 
Retained earnings767,683 684,865 727,476 
Accumulated other comprehensive loss(164,877)(113,516)(96,969)
Common stock held in treasury, at cost(585,885)(465,459)(512,493)
Total stockholders’ equity1,243,926 1,336,176 1,350,035 
Total liabilities and stockholders’ equity$2,235,495 $2,422,793 $2,439,440 
The accompanying notes are an integral part of these consolidated financial statements.
1

FIRSTCASH, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
     
  September 30, December 31,
  2017 2016 2016
ASSETS      
Cash and cash equivalents $93,411
 $83,356
 $89,955
Fees and service charges receivable 45,134
 45,708
 41,013
Pawn loans 371,367
 373,169
 350,506
Consumer loans, net 24,515
 27,792
 29,204
Inventories 308,683
 332,862
 330,683
Income taxes receivable 27,867
 36,449
 25,510
Prepaid expenses and other current assets 23,818
 31,935
 25,264
Investment in common stock of Enova 
 54,786
 
Total current assets 894,795
 986,057
 892,135
       
Property and equipment, net 234,309
 240,749
 236,057
Goodwill 834,883
 865,350
 831,151
Intangible assets, net 95,991
 106,502
 104,474
Other assets 59,054
 69,125
 71,679
Deferred tax assets 12,694
 9,912
 9,707
Total assets $2,131,726
 $2,277,695
 $2,145,203
       
LIABILITIES AND STOCKHOLDERS’ EQUITY      
Accounts payable and accrued liabilities $94,769
 $129,997
 $109,354
Customer deposits 37,626
 37,591
 33,536
Income taxes payable 3,763
 910
 738
Total current liabilities 136,158
 168,498
 143,628
       
Revolving unsecured credit facilities 140,000
 360,000
 260,000
Senior unsecured notes 294,961
 196,373
 196,545
Deferred tax liabilities 73,203
 42,125
 61,275
Other liabilities 19,725
 77,645
 33,769
Total liabilities 664,047
 844,641
 695,217
       
Stockholders’ equity:      
Preferred stock 
 
 
Common stock 493
 493
 493
Additional paid-in capital 1,219,589
 1,217,820
 1,217,969
Retained earnings 436,159
 359,926
 387,401
Accumulated other comprehensive loss (88,445) (109,114) (119,806)
Common stock held in treasury, at cost (100,117) (36,071) (36,071)
Total stockholders’ equity 1,467,679
 1,433,054
 1,449,986
Total liabilities and stockholders’ equity $2,131,726
 $2,277,695
 $2,145,203
       
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except per share amounts)
 Three Months EndedNine Months Ended
 September 30,September 30,
 2020201920202019
Revenue:    
Retail merchandise sales$234,982 $281,358 $819,011 $844,353 
Pawn loan fees99,570 142,879 343,675 420,994 
Wholesale scrap jewelry sales25,281 25,661 74,437 82,352 
Consumer loan and credit services fees57 2,561 2,003 18,378 
Total revenue359,890 452,459 1,239,126 1,366,077 
Cost of revenue:    
Cost of retail merchandise sold137,230 178,597 493,436 534,218 
Cost of wholesale scrap jewelry sold19,818 22,660 61,022 76,947 
Consumer loan and credit services loss provision104 223 (480)3,829 
Total cost of revenue157,152 201,480 553,978 614,994 
Net revenue202,738 250,979 685,148 751,083 
Expenses and other income:    
Store operating expenses132,061 149,819 426,612 445,018 
Administrative expenses24,354 30,576 85,642 94,426 
Depreciation and amortization10,426 10,674 31,424 31,058 
Interest expense6,561 8,922 21,953 25,840 
Interest income(499)(429)(1,209)(788)
Merger and other acquisition expenses7 805 209 1,510 
(Gain) loss on foreign exchange(432)1,648 1,639 926 
Loss on extinguishment of debt11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assets837 6,549 
Total expenses and other income185,052 202,015 584,556 597,990 
Income before income taxes17,686 48,964 100,592 153,093 
Provision for income taxes2,624 14,203 26,739 42,629 
Net income$15,062 $34,761 $73,853 $110,464 
Earnings per share:    
Basic$0.36 $0.81 $1.78 $2.56 
Diluted$0.36 $0.81 $1.77 $2.55 
The accompanying notes are an integral part of these consolidated financial statements.
2

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(unaudited, in thousands, except per share amounts)
     
  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Revenue:        
Retail merchandise sales $246,334
 $152,215
 $750,150
 $386,534
Pawn loan fees 132,545
 79,505
 383,428
 182,816
Wholesale scrap jewelry sales 37,528
 18,956
 107,285
 35,906
Consumer loan and credit services fees 19,005
 10,477
 58,754
 21,079
Total revenue 435,412
 261,153
 1,299,617
 626,335
         
Cost of revenue:        
Cost of retail merchandise sold 161,350
 93,399
 483,458
 239,166
Cost of wholesale scrap jewelry sold 36,831
 16,977
 102,370
 30,701
Consumer loan and credit services loss provision 6,185
 3,413
 15,419
 5,780
Total cost of revenue 204,366
 113,789
 601,247
 275,647
         
Net revenue 231,046
 147,364
 698,370
 350,688
         
Expenses and other income:        
Store operating expenses 138,966
 80,574
 412,780
 190,563
Administrative expenses 29,999
 24,500
 93,542
 58,277
Depreciation and amortization 13,872
 7,281
 42,804
 17,165
Interest expense 6,129
 5,073
 17,827
 13,859
Interest income (418) (138) (1,138) (636)
Merger and other acquisition expenses 911
 29,398
 3,164
 33,877
Loss on extinguishment of debt 20
 
 14,114
 
Net loss on sale of common stock of Enova 
 253
 
 253
Total expenses and other income 189,479
 146,941
 583,093
 313,358
         
Income before income taxes 41,567
 423
 115,277
 37,330
         
Provision for income taxes 13,293
 1,835
 39,119
 13,895
         
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
         
Net income (loss) per share:        
Basic $0.59
 $(0.04) $1.58
 $0.77
Diluted $0.59
 $(0.04) $1.58
 $0.77
         
Dividends declared per common share $0.190
 $0.125
 $0.570
 $0.375
         
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(unaudited, in thousands)
 Three Months EndedNine Months Ended
 September 30,September 30,
 2020201920202019
Net income$15,062 $34,761 $73,853 $110,464 
Other comprehensive income:    
Currency translation adjustment7,273 (9,584)(67,908)(399)
Comprehensive income$22,335 $25,177 $5,945 $110,065 
 The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)
     
  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
Other comprehensive income (loss):        
Currency translation adjustment (4,981) (12,248) 31,361
 (28,951)
Change in fair value of investment in common stock of Enova (1)
 
 (1,753) 
 (1,753)
Comprehensive income (loss) $23,293
 $(15,413) $107,519
 $(7,269)
         
(1) Net of tax benefit of $1,031 for the three and nine months ended September 30, 2016.
         
 The accompanying notes are an integral part
of these condensed consolidated financial statements.

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands)
                     
  
Preferred
Stock
 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
  Shares Amount Shares Amount       Shares Amount  
Balance at 12/31/2016 
 $
 49,276
 $493
 $1,217,969
 $387,401
 $(119,806) 769
 $(36,071) $1,449,986
Shares issued under share-based com-pensation plan 
 
 
 
 (440) 
 
 (10) 440
 
Exercise of stock options 
 
 
 
 (242) 
 
 (13) 549
 307
Share-based compensa-tion expense 
 
 
 
 2,302
 
 
 
 
 2,302
Net income 
 
 
 
 
 76,158
 
 
 
 76,158
Dividends paid 
 
 
 
 
 (27,400) 
 
 
 (27,400)
Currency translation adjustment 
 
 
 
 
 
 31,361
 
 
 31,361
Repurchases of treasury stock 
 
 
 
 
 
 
 1,182
 (65,035) (65,035)
Balance at 9/30/2017 
 $
 49,276
 $493
 $1,219,589
 $436,159
 $(88,445) 1,928
 $(100,117) $1,467,679
                     
The accompanying notes are an integral part
of these condensed consolidated financial statements.

3



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands, except per share amounts)
Nine Months Ended September 30, 2020
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
 SharesAmount   SharesAmount 
As of 12/31/201949,276 $493 $1,231,528 $727,476 $(96,969)6,947 $(512,493)$1,350,035 
Shares issued under share-based com-pensation plan, net of 46 shares net-settled— — (10,266)— — (93)6,939 (3,327)
Share-based compensation expense— — 2,851 — — — — 2,851 
Net income— — — 32,918 — — — 32,918 
Cash dividends ($0.27 per share)— — — (11,268)— — — (11,268)
Currency translation adjustment— — — — (83,503)— — (83,503)
Purchases of treasury stock— — — — — 981 (80,331)(80,331)
As of 3/31/202049,276 $493 $1,224,113 $749,126 $(180,472)7,835 $(585,885)$1,207,375 
Share-based compensation expense— — 2,399 — — — — 2,399 
Net income— — — 25,873 — — — 25,873 
Cash dividends ($0.27 per share)— — — (11,189)— — — (11,189)
Currency translation adjustment— — — — 8,322 — — 8,322 
As of 6/30/202049,276 $493 $1,226,512 $763,810 $(172,150)7,835 $(585,885)$1,232,780 
Net income— — — 15,062 — — — 15,062 
Cash dividends ($0.27 per share)— — — (11,189)— — — (11,189)
Currency translation adjustment— — — — 7,273 — — 7,273 
As of 9/30/202049,276 $493 $1,226,512 $767,683 $(164,877)7,835 $(585,885)$1,243,926 
The accompanying notes are an integral part of these consolidated financial statements.
4

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands)
                     
  
Preferred
Stock
 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
  Shares Amount Shares Amount       Shares Amount  
Balance at 12/31/2015 
 $
 40,288
 $403
 $202,393
 $643,604
 $(78,410) 12,052
 $(336,608) $431,382
Shares issued under share-based com-pensation plan 
 
 7
 
 (3,903) 
 
 (83) 3,903
 
Shares issued upon merger with Cash America 
 
 20,181
 202
 1,015,305
 
 
 
 
 1,015,507
Share-based compensa-tion expense 
 
 
 
 4,025
 
 
 
 
 4,025
Net income 
 
 
 
 
 23,435
 
 
 
 23,435
Dividends paid 
 
 
 
 
 (10,591) 
 
 
 (10,591)
Change in fair value of investment in common stock of Enova, net of tax 
 
 
 
 
 
 (1,753) 
 
 (1,753)
Currency translation adjustment 
 
 
 
 
 
 (28,951) 
 
 (28,951)
Retirement of treasury stock 
 
 (11,200) (112) 
 (296,522) 
 (11,200) 296,634
 
Balance at 9/30/2016 
 $
 49,276
 $493
 $1,217,820
 $359,926
 $(109,114) 769
 $(36,071) $1,433,054
                     
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands, except per share amounts)
Nine Months Ended September 30, 2019
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
 SharesAmount   SharesAmount 
As of 12/31/201849,276 $493 $1,224,608 $606,810 $(113,117)5,673 $(400,690)$1,318,104 
Shares issued under share-based com- pensation plan— — (1,441)— — (21)1,441 
Share-based compensation expense— — 2,315 — — — — 2,315 
Net income— — — 42,655 — — — 42,655 
Cash dividends ($0.25 per share)— — — (10,891)— — — (10,891)
Currency translation adjustment— — — — 5,423 — — 5,423 
Purchases of treasury stock— — — — — 343 (29,190)(29,190)
As of 3/31/201949,276 $493 $1,225,482 $638,574 $(107,694)5,995 $(428,439)$1,328,416 
Exercise of stock options— — (319)— — (10)719 400 
Share-based compensation expense— — 2,315 — — — — 2,315 
Net income— — — 33,048 — — — 33,048 
Cash dividends ($0.25 per share)— — — (10,777)— — — (10,777)
Currency translation adjustment— — — — 3,762 — — 3,762 
Purchases of treasury stock— — — — — 328 (30,222)(30,222)
As of 6/30/201949,276 $493 $1,227,478 $660,845 $(103,932)6,313 $(457,942)$1,326,942 
Share-based compensation expense— — 2,315 — — — — 2,315 
Net income— — — 34,761 — — — 34,761 
Cash dividends ($0.25 per share)— — — (10,741)— — — (10,741)
Currency translation adjustment— — — — (9,584)— — (9,584)
Purchases of treasury stock— — — — — 80 (7,517)(7,517)
As of 9/30/201949,276 $493 $1,229,793 $684,865 $(113,516)6,393 $(465,459)$1,336,176 
The accompanying notes are an integral part of these consolidated financial statements.
5

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
  Nine Months Ended
  September 30,
  2017 2016
Cash flow from operating activities:    
Net income $76,158
 $23,435
Adjustments to reconcile net income to net cash flow provided by operating activities:    
Non-cash portion of credit loss provision 10,012
 2,368
Share-based compensation expense 2,302
 4,025
Net loss on sale of common stock of Enova 
 253
Depreciation and amortization expense 42,804
 17,165
Amortization of debt issuance costs 1,322
 1,083
Amortization of favorable/(unfavorable) lease intangibles, net (744) (58)
Loss on extinguishment of debt 14,114
 
Deferred income taxes, net 11,137
 8,665
Changes in operating assets and liabilities, net of business combinations:    
Fees and service charges receivable (3,017) (2,630)
Inventories 5,206
 (4,924)
Prepaid expenses and other assets 7,819
 1,774
Accounts payable, accrued liabilities and other liabilities (21,036) 2,990
Income taxes 2,769
 (13,672)
Net cash flow provided by operating activities 148,846
 40,474
Cash flow from investing activities:    
Loan receivables, net of cash repayments 5,261
 (31,486)
Purchases of property and equipment (26,595) (23,426)
Portion of aggregate merger consideration paid in cash, net of cash acquired 
 (8,251)
Acquisitions of pawn stores, net of cash acquired (1,141) (28,756)
Proceeds from sale of common stock of Enova 
 2,962
Net cash flow used in investing activities (22,475) (88,957)
Cash flow from financing activities:    
Borrowings from revolving credit facilities 181,000
 396,000
Repayments of revolving credit facilities (301,000) (94,000)
Repayments of debt assumed from acquisitions 
 (238,532)
Issuance of senior unsecured notes 300,000
 
Repurchase/redemption of senior unsecured notes (200,000) 
Repurchase/redemption premiums paid on senior unsecured notes (10,895) 
Debt issuance costs paid (5,342) (2,340)
Purchases of treasury stock (65,035) 
Proceeds from exercise of share-based compensation awards 307
 
Dividends paid (27,400) (10,591)
Net cash flow provided by (used in) financing activities (128,365) 50,537
Effect of exchange rates on cash 5,450
 (5,652)
Change in cash and cash equivalents 3,456
 (3,598)
Cash and cash equivalents at beginning of the period 89,955
 86,954
Cash and cash equivalents at end of the period $93,411
 $83,356
     
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
 Nine Months Ended
September 30,
 20202019
Cash flow from operating activities:  
Net income$73,853 $110,464 
Adjustments to reconcile net income to net cash flow provided by operating activities:  
Non-cash portion of consumer loan credit loss provision(829)2,351 
Share-based compensation expense5,250 6,945 
Depreciation and amortization expense31,424 31,058 
Amortization of debt issuance costs1,219 1,429 
Loss on extinguishment of debt11,737 
Non-cash write-offs and impairments of certain lease intangibles and other assets6,549 
Deferred income taxes, net11,401 7,451 
Changes in operating assets and liabilities, net of business combinations:  
Fees and service charges receivable8,291 (2,475)
Inventories purchased directly from customers, wholesalers or manufacturers26,628 (358)
Prepaid expenses and other assets75 576 
Accounts payable, accrued liabilities and other liabilities12,971 7,020 
Income taxes(11,203)(637)
Net cash flow provided by operating activities177,366 163,824 
Cash flow from investing activities:  
Loan receivables, net (1)
145,930 (2,998)
Purchases of furniture, fixtures, equipment and improvements(27,853)(33,104)
Purchases of store real property(20,946)(42,954)
Acquisitions of pawn stores, net of cash acquired(9,340)(41,986)
Net cash flow provided by (used in) investing activities87,791 (121,042)
Cash flow from financing activities:  
Borrowings from unsecured credit facilities221,925 191,000 
Repayments of unsecured credit facilities(520,433)(146,000)
Issuance of senior unsecured notes due 2028500,000 
Redemption of senior unsecured notes due 2024(300,000)
Redemption premium and other redemption costs on senior unsecured notes due 2024(8,781)
Debt issuance costs paid(5,285)
Purchases of treasury stock(80,331)(67,221)
Proceeds from exercise of stock options0 400 
Payment of withholding taxes on net share settlements of restricted stock unit awards(3,327)
Dividends paid(33,646)(32,409)
Net cash flow used in financing activities(229,878)(54,230)
Effect of exchange rates on cash(2,962)838 
Change in cash and cash equivalents32,317 (10,610)
Cash and cash equivalents at beginning of the period46,527 71,793 
Cash and cash equivalents at end of the period$78,844 $61,183 
(1) Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.
The accompanying notes are an integral part of these consolidated financial statements.
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FIRSTCASH, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(In thousands except per share amounts, unless otherwise indicated)

Note 1 - General
Note 1 - Significant Accounting Policies


Basis of Presentation


The accompanying condensed consolidated balance sheet at as of December 31, 2016,2019, which is derived from audited financial statements, and the unaudited condensed consolidated financial statements, including the notes thereto, include the accounts of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”). The Company regularly makes acquisitions and the results of operations for the acquired stores have been consolidated since the acquisition dates. All significant intercompany accounts and transactions have been eliminated.


These unaudited consolidated financial statements are condensed and do not include all disclosures and footnotes required byhave been prepared in accordance with U.S. generally accepted accounting principles in(“GAAP”) for interim financial information and with the United States of Americarules and regulations for completereporting on Form 10-Q. Accordingly, they do not include certain information and disclosures required for comprehensive financial statements. These interim period financial statements should be read in conjunction with the Company’s consolidated financial statements, which are included in the Company’s annual report on Form 10-K for the year ended December 31, 2016,2019, filed with the Securities and Exchange Commission (the “SEC”) on March 1, 2017.February 3, 2020. The condensed consolidated financial statements as of September 30, 20172020 and 2016,2019, and for the three month and nine month periods ended September 30, 20172020 and 2016,2019, are unaudited, but in management’s opinion include all adjustments (consisting of only normal recurring adjustments) considered necessary to present fairly the financial position, results of operations and cash flow for such interim periods. Operating results for the periods ended September 30, 20172020 are not necessarily indicative of the results that may be expected for the full fiscal year.

On September 1, 2016, the Company completed its merger with Cash America International, Inc. (“Cash America”), whereby Cash America merged with and into a wholly owned subsidiary of the Company (the “Merger”). The accompanying unaudited condensed consolidated results of operations for the three month and nine month periods ended September 30, 2017 include the results of operations for Cash America, while the comparable prior-year periods include the results of operations for Cash America for the period September 2, 2016 to September 30, 2016, affecting comparability of 2017 and 2016 amounts. The Company has performed a valuation analysis of identifiable assets acquired and liabilities assumed and allocated the aggregate Merger consideration based on the fair values of those identifiable assets and liabilities.


The Company has significant operations in Latin America, where in Mexico, Guatemala and GuatemalaColombia, the functional currency is the Mexican peso, and Guatemalan quetzal and Colombian peso, respectively. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the three month and nine month periods ended September 30, 2017 and 2016.respective period. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.


Recent Accounting PronouncementsImpact of COVID-19


In December 2019, a novel strain of coronavirus (“COVID-19”) surfaced in China and rapidly spread throughout the world. In March of 2020, the World Health Organization declared the outbreak a pandemic. Beginning at the end of the first quarter of 2020 and during the second quarter of 2020, many countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19 in addition to instituting broad-based stimulus, relief and forbearance programs in an effort to mitigate the economic impact of the pandemic.

The broad shutdowns in response to COVID-19 caused significantly reduced levels of personal spending by consumers in the U.S. and Latin America. This resulted in a significant decline in pawn lending activities, including increased redemptions of existing loans and decreased originations of new loans. Further impacting pawn loan demand during the second quarter were federal stimulus payments, forbearance programs and enhanced unemployment benefits in the U.S. and increased cross-border remittance payments from the U.S. to many Latin American countries. Beginning in approximately May 2014,and continuing through September 30, 2020, pawn loan originations began to recover, although pawn loan balances as of September 30, 2020 were still significantly lower than balances in the Financial Accounting Standards Board issued ASU No. 2014-09, “Revenueprior year. Resulting pawn loan fees and inventory levels were negatively impacted during the second and third quarters as a result of the lower pawn loan balances.

As most of the Company’s pawn stores were able to remain open as an essential business during the broad lock-downs, retail sales during the second quarter benefited from Contracts with Customers (Topic 606)” (“ASU 2014-09”). ASU 2014-09 isstrong demand for stay-at-home products, such as consumer electronics, tools and sporting goods and were further enhanced by federal stimulus payments in the U.S., which drove additional demand across most product categories, including jewelry. These positive impacts on second quarter retail sales in Latin America were largely offset by a comprehensive revenue recognition model that requiresthree-week regulatory prohibition of retail transactions in Mexico the last three weeks of May and closures of stores in El Salvador and Colombia during much of the second quarter. The strong retail demand experienced in the U.S. in the second quarter continued through much of the third quarter, although lower inventory balances also negatively impacted retail sales. Latin America’s sales were further impacted by a companyslower economic recovery compared to recognize revenue to depict the transferU.S. As a result of goods or services to a customer at an amount that reflects the consideration it expects to receive in exchange for those goods or services. ASU 2014-09 also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract. In August 2015, the Financial Accounting Standards Board issued ASU No. 2015-14, “Revenue from Contracts with Customers (Topic 606),” which delayed the effective date of ASU 2014-09 by one year. In addition, between March 2016 and December 2016, the Financial Accounting Standards Board issued ASU No. 2016-08, “Revenue from Contracts with Customers - Principal versus Agent Considerations (Reporting revenue gross versus net)” (“ASU 2016-08”), ASU No. 2016-10, “Identifying Performance Obligations and Licensing” (“ASU 2016-10”), ASU No. 2016-12, “Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients” (“ASU 2016-12”), and ASU No. 2016-20, “Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers” (“ASU 2016-20”). ASU 2016-08, ASU 2016-10, ASU 2016-12 and ASU 2016-20 clarify certain aspects of ASU 2014-09 and provide additional implementation guidance. ASU 2014-09, ASU 2016-08, ASU 2016-10, ASU 2016-12 and ASU 2016-20 (collectively, “ASC 606”) become effective for annual reporting periods (including interim periods within those periods) beginning after December 15, 2017 for public companies. Early adoption is permitted but not before annual reporting periods beginning after December 15, 2016. Entities are permitted to adopt ASC 606 using one of two methods: (a) full retrospectiveincreased
7



retail sales, especially in the second quarter, and less forfeited inventory from lower pawn receivable balances, inventory balances as of September 30, 2020 were significantly lower than balances in the prior year.
adoption, meaning
In addition, the standard is applied to all periods presented, or (b) modified retrospective adoption, meaning the cumulative effect of applying the new standard is recognized as an adjustmenteconomic global uncertainty resulting from COVID-19 has resulted in increased currency volatility that has resulted in adverse currency rate fluctuations, especially with respect to the opening retained earnings balance.Mexican peso.


The Company plansextent to adopt ASC 606 using the modified retrospective method. The Company does not believe the adoption of ASC 606 will impactwhich COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the duration and severity of the outbreak, and the actions taken to contain its impact, as well as further actions, such as additional stimulus programs, taken to limit the resulting economic impact, among others.

Use of Estimates

The preparation of interim financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and related revenue recognitionand expenses, and the disclosure of gain and loss contingencies at the date of the financial statements. The extent to which COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition, including estimates and assumptions used by the Company in the calculation and evaluation of the accrual for earned but uncollected pawn loan fees, or consumer loan fees, as it believes neither is withinimpairment of goodwill and other intangible assets and current and deferred tax assets and liabilities, will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the scope of ASC 606. Further, the Company has not identified any impacts to its consolidated financial statements that it believes will be material as a resultduration and severity of the adoption of ASC 606 for other revenue streams (retail merchandise sales, credit services fees and wholesale scrap jewelry sales), although it continues to evaluate the impact of adoption.

In July 2015, the Financial Accounting Standards Board issued ASU No. 2015-11, “Simplifying the Measurement of Inventory” (“ASU 2015-11”). ASU 2015-11 requires inventory be measured at the lower of cost or net realizable value. ASU 2015-11 defines net realizable value as the estimated selling price in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. Inventory measured using last-in, first-out (“LIFO”) or the retail inventory method are excluded from the scope of this update. ASU 2015-11 requires prospective application and is effective for fiscal years beginning after December 15, 2016 and interim periods within those fiscal years, with early adoption permitted. The Company adopted ASU 2015-11 as of January 1, 2017,outbreak, and the guidance was applied prospectively. There were no changesactions taken to contain its impact, as well as actions taken to limit the resulting economic impact, among others. The Company’s future assessment of the magnitude and duration of the COVID-19 pandemic, as well as other factors, could result in material impacts to the Company’s financial position, results of operations, financial statement disclosures or valuation of inventory.statements in future reporting periods.


In February 2016, the FinancialRecent Accounting Standards Board issued ASU No. 2016-02, “Leases (Topic 842)” (“ASU 2016-02”). ASU 2016-02 requires a lessee to recognize, in the statement of financial position, a liability to make lease payments (the lease liability) and a right-to-use asset representing its right to use the underlying asset for the lease term. Leases will be classified as either financing or operating, with classification affecting the pattern of expense recognition in the income statement. Lessor accounting remains largely unchanged. ASU 2016-02 is effective for annual reporting periods beginning after December 15, 2018, and interim periods within those annual periods, with early adoption permitted. An entity will be required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. The Company is currently assessing the potential impact of ASU 2016-02 on its consolidated financial statements.Pronouncements


In June 2016, the Financial Accounting Standards Board issued ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). ASU 2016-13 amends the impairment model by requiring entities to use a forward-looking approach based on expected losses to estimate credit losses on certain types of financial instruments, including trade receivables. In November 2018, the Financial Accounting Standards Board issued ASU No. 2018-19, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2018-19”) which clarifies that receivables arising from operating leases are accounted for using lease guidance and not as financial instruments. In April 2019, the Financial Accounting Standards Board issued ASU No. 2019-04, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments” (“ASU 2019-04”) which clarifies treatment of certain credit losses. In May 2019, the Financial Accounting Standards Board issued ASU No. 2019-05, “Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief ” (“ASU 2019-05”) which provides an option to irrevocably elect to measure certain individual financial assets at fair value instead of amortized cost. In November 2019, the Financial Accounting Standards Board issued ASU No. 2019-11, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2019-11”), which provides guidance around how to report expected recoveries. In February 2020, the Financial Accounting Standards Board issued ASU No. 2020-02, “Financial Instruments - Credit Losses (Topic 326) (“ASU 2020-02”) which provides updated guidance on how an entity should measure credit losses on financial instruments and delayed the effective date of the original pronouncement for smaller reporting companies. ASU 2016-13, isASU 2018-19, ASU 2019-04, ASU 2019-05, ASU 2019-11 and ASU 2020-02 (collectively, “ASC 326”) are effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted. The Company is currently assessing the potential impactadoption of ASU 2016-13 on its consolidated financial statements.

In August 2016, the Financial Accounting Standards Board issued ASU No. 2016-15, “Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments” (“ASU 2016-15”). ASU 2016-15 clarifies how companies present and classify certain cash receipts and cash payments in the statement of cash flows. ASU 2016-15 addresses eight specific cash flow issues with the objective of reducing existing diversity in practice. ASU 2016-15 is effective for public entities for fiscal years beginning after December 15, 2017, with early adoption permitted. The Company doesASC 326 did not expect ASU 2016-15 to have a material effectimpact on the Company’s consolidatedrecognition of financial statements or current financial statement disclosures.

In January 2017,instruments within the Financial Accounting Standards Board issued ASU No. 2017-01, “Business Combinations (Topic 805) - Clarifying the Definition of a Business” (“ASU 2017-01”). ASU 2017-01 provides amendments to clarify the definition of a business and affects all companies and other reporting organizations that must determine whether they have acquired or sold a business. The amendments are intended to help companies and other organizations evaluate whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The guidance is effective for public business entities for fiscal years beginning after December 15, 2017, and interim periods within those fiscal years and should be applied prospectively asscope of the beginning of the period of adoption. Early adoption is permitted under certain circumstances. The Company does not expect ASU 2017-01 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.standard.


In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”). These amendments eliminate, which eliminates step 2two from the goodwill impairment test. The amendments also eliminatetest and, instead, requires an entity to perform its annual or interim goodwill impairment test by comparing the requirements for anyfair value of a reporting unit with a zero or negativeits carrying amount to perform a qualitative assessment and, if it fails that qualitative test, to perform step 2 of the goodwill impairment test.amount. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The guidance is effective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1,

20172019 and should be adopted on a prospective basis. The adoption of ASU 2017-04 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.


8


In August 2018, the Financial Accounting Standards Board issued ASU No. 2018-13, “Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement” (“ASU 2018-13”). ASU 2018-13 modifies the disclosure requirements on fair value measurements. ASU 2018-13 is effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted for any removed or modified disclosures. The adoption of ASU 2018-13 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In December 2019, the Financial Accounting Standards Board issued ASU No 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” (“ASU 2019-12”). ASU 2019-12 removes certain exceptions to the general principles in Topic 740 in Generally Accepted Accounting Principles. ASU 2019-12 is effective for public entities for fiscal years beginning after December 15, 2020, with early adoption permitted. The Company does not expect ASU 2017-042019-12 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.


In March 2020, the Financial Accounting Standards Board issued ASU 2020-03, “Codification Improvements to Financial Instruments” (“ASU 2020-03”). ASU 2020-03 improves and clarifies various financial instruments topics. ASU 2020-03 includes seven different issues that describe the areas of improvement and the related amendments to GAAP, intended to make the standards easier to understand and apply by eliminating inconsistencies and providing clarifications. The Company adopted ASU 2020-03 upon issuance, which did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In March 2020, the Financial Accounting Standards Board issued ASU No 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” (“ASU 2020-04”). ASU 2020-04 provides temporary optional expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. ASU 2020-04 is effective beginning on March 12, 2020, and the Company may elect to apply the amendments prospectively through December 31, 2022. The Company does not expect ASU 2020-04 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

Note 2 - Earnings Per Share


The following table sets forth the computation of basic and diluted earnings per share:share (in thousands, except per share amounts):
Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Numerator:    
Net income$15,062 $34,761 $73,853 $110,464 
Denominator:    
Weighted-average common shares for calculating basic earnings per share41,440 42,957 41,597 43,183 
Effect of dilutive securities:    
Stock options and restricted stock unit awards96 210 94 175 
Weighted-average common shares for calculating diluted earnings per share41,536 43,167 41,691 43,358 
Earnings per share:    
Basic$0.36 $0.81 $1.78 $2.56 
Diluted$0.36 $0.81 $1.77 $2.55 

9


  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Numerator:        
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
         
Denominator (in thousands):        
Weighted-average common shares for calculating basic earnings per share 47,628
 34,631
 48,090
 30,372
Effect of dilutive securities:        
Stock options and nonvested stock awards 40
 
 27
 
Weighted-average common shares for calculating diluted earnings per share 47,668
 34,631
 48,117
 30,372
         
Net income (loss) per share:        
Basic $0.59
 $(0.04) $1.58
 $0.77
Diluted $0.59
 $(0.04) $1.58
 $0.77

Note 3 - Acquisitions

Consistent with the Company’s strategy to continue its expansion of pawn stores in selected markets, during the nine months ended September 30, 2020, the Company acquired 40 pawn stores in Mexico in 2 separate transactions. The aggregate purchase price for these acquisitions totaled $7.2 million, net of cash acquired and subject to future post-closing adjustments. The aggregate purchase price was composed of $6.4 million in cash paid during the nine months ended September 30, 2020 and remaining short-term amounts payable to the seller of approximately $0.8 million.

The purchase price of each of the 2020 acquisitions was allocated to assets acquired and liabilities assumed based upon the estimated fair market values at the date of acquisition. The excess purchase price over the estimated fair market value of the net assets acquired has been recorded as goodwill. The goodwill arising from these acquisitions consists largely of the synergies and economies of scale expected from combining the operations of the Company and the pawn stores acquired. These acquisitions were not material individually or in the aggregate to the Company’s consolidated financial statements.

Note 34 - Operating Leases

The Company leases the majority of its pawnshop locations under operating leases and determines if an arrangement is or contains a lease at inception. Many leases include both lease and non-lease components, which the Company accounts for separately. Lease components include rent, taxes and insurance costs while non-lease components include common area or other maintenance costs. Operating leases are included in operating lease right of use assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any finance leases.

Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such certainty exists. The weighted-average remaining lease term for operating leases as of September 30, 2020 and 2019 was 4.1 years and 3.9 years, respectively.

The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term at the commencement date. The Company’s leases do not provide an implicit rate and therefore, it uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach for determining the incremental borrowing rate to apply to groups of leases with similar characteristics. The weighted-average discount rate used to measure the lease liability as of September 30, 2020 and 2019 was 7.2% and 7.6%, respectively.

The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary liability, and requires remeasurement each reporting period into the functional currency (Mexican pesos) using reporting date exchange rates. The remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings volatility. The Company recognized a foreign currency gain of $0.4 million and a loss of $0.5 million during the three months ended September 30, 2020 and 2019, respectively, related to the remeasurement of these U.S. dollar denominated operating leases, which is included in (gain) loss on foreign exchange in the accompanying consolidated statements of income. During the nine months ended September 30, 2020 and 2019, the Company recognized a foreign currency loss of $3.5 million and a gain of $49,000, respectively, related to these U.S. dollar denominated leases.

10


Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred. The following table details the components of lease expense included in store operating expenses in the consolidated statements of income during the three and nine months ended September 30, 2020 and 2019 (in thousands):
Three Months EndedNine Months Ended
September 30,September 30,
2020201920202019
Operating lease expense$30,038 $31,083 $90,673 $93,355 
Variable lease expense (1)
3,656 2,860 10,604 7,114 
Total operating lease expense$33,694 $33,943 $101,277 $100,469 

(1)    Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can therefore vary over the lease term.

The following table details the maturity of lease liabilities for all operating leases as of September 30, 2020 (in thousands):
Three months ending December 31, 2020$27,118 
202196,255 
202274,028 
202354,502 
202432,970 
Thereafter30,471 
Total$315,344 
Less amount of lease payments representing interest(42,162)
Total present value of lease payments$273,182 

The following table details supplemental cash flow information related to operating leases for the nine months ended September 30, 2020 and 2019 (in thousands):
Nine Months Ended
September 30,
20202019
Cash paid for amounts included in the measurement of operating lease liabilities$82,473 $87,509 
Leased assets obtained in exchange for new operating lease liabilities$81,151 $43,616 

11


Note 5 - Long-Term Debt


The following table details the Company’s long-term debt at the respective principal amounts, net of unamortized debt issuance costs:costs on the senior unsecured notes (in thousands):

As of September 30,As of December 31,
202020192019
Revolving unsecured credit facility, maturing 2024 (1)
$40,000 $340,000 $335,000 
5.375% senior unsecured notes due 2024 (2)
0 296,394 296,568 
4.625% senior unsecured notes due 2028 (3)
492,775 
Total long-term debt$532,775 $636,394 $631,568 

(1)    Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.

(2)    As of September 30, 2019 and December 31, 2019, deferred debt issuance costs of $3.6 million and $3.4 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2024 in the accompanying consolidated balance sheets.

(3)     As of September 30, 2020, deferred debt issuance costs of $7.2 million are included as a direct deduction from the carrying amount of the senior unsecured notes due 2028 in the accompanying consolidated balance sheets.

Revolving Unsecured Credit Facility

As of September 30, 2020, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024. As of September 30, 2020, the Company had $40.0 million in outstanding borrowings and $3.0 million in outstanding letters of credit under the Credit Facility, leaving $457.0 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at September 30, 2020 was 2.63% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of September 30, 2020. During the nine months ended September 30, 2020, the Company made net payments of $295.0 million pursuant to the Credit Facility.

Revolving Unsecured Uncommitted Credit Facility

During March 2020, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered into an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of September 30, 2020. At September 30, 2020, the Company had 0 amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.


12

 September 30, December 31,
 2017 2016 2016
Senior unsecured notes:     
5.375% senior notes due 2024 (1)
$294,961
 $
 $
6.75% senior notes due 2021 (2)

 196,373
 196,545
 $294,961
 $196,373
 $196,545
      
Revolving unsecured credit facility, maturing 2022$140,000
 $360,000
 $260,000

(1)
As of September 30, 2017, deferred debt issuance costs of $5,039 are included as a direct deduction from the carrying amount of the senior unsecured notes due 2024 in the accompanying condensed consolidated balance sheets.

(2)
As of September 30, 2016 and December 31, 2016, deferred debt issuance costs of $3,627 and $3,455, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2021 in the accompanying condensed consolidated balance sheets.


Senior Unsecured Notes Due 2028


On May 30, 2017,August 26, 2020, the Company completed an offering of $300,000$500.0 million of 5.375%4.625% senior unsecured notes due on JuneSeptember 1, 20242028 (the “Notes”)., all of which are currently outstanding. Interest on the Notes will beis payable semi-annually in arrears on JuneMarch 1 and DecemberSeptember 1, commencing on DecemberMarch 1, 2017.2021. The Notes were sold to thein a private placement agents as initial purchasers for resale only to qualified institutional buyers in accordance withreliance on Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities Act”), and outside the United States in accordance with Regulation S under the Securities Act.. The Company used the proceeds from the offering to repurchase, or otherwise redeem its outstanding $200,000, 6.75%$300.0 million, 5.375% senior notes due 20212024 (the “2021“2024 Notes”), to repay borrowings underpay down a portion of the Company’s credit facilityCredit Facility and to pay for related fees and expenses associated with the Notes offering and the repurchase and redemption of the 20212024 Notes. The Company capitalized approximately $5,200$7.3 million in debt issuance costs, which consisted primarily of placement agentthe initial purchaser’s discount and fees and legal and other professional expenses. The debt issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notes in the accompanying condensed consolidated balance sheets.


The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its primary revolving bank credit facility.Credit Facility. The Notes will permit the Company to make share repurchases of up to $100,000 with the net proceeds of the Notes and other available funds and to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.252.75 to 1.00.1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the “Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period.


The Company may redeem some or all of the Notes at any time on or after JuneSeptember 1, 2020,2023, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to JuneSeptember 1, 2020,2023, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 35%40% of the Notes on or prior to JuneSeptember 1, 2020,2023 with the proceeds of certain equity offerings at athe redemption price of 105.375% ofprices set forth in the principal amount of the Notes redeemed, plus accrued and unpaid interest, if any. In addition, upon a change of control, noteholders have the right to requireIndenture. If the Company sells certain assets or consummates certain change in control transactions, the Company will be required to purchasemake an offer to repurchase the Notes at a price equal to 101%Notes.

Redemption of 2024 Notes

During the principal amount of the Notes, plus accrued and unpaid interest, if any.

For the ninethree months ended September 30, 2017,2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a $14,114 loss on extinguishment of debt related to the repurchase or redemption of the 2021 Notes$11.7 million, which includes the tender or redemption premiumspremium paid over the outstanding $200,000$300.0 million principal amount of the 20212024 Notes and other reacquisitionredemption costs of $10,895$8.8 million and the write offwrite-off of unamortized debt issuance costs of $3,219.$2.9 million.
Revolving Credit Facilities

At September 30, 2017, the Company maintained a line of credit with a group of U.S. based commercial lenders (the “2016 Credit Facility”) in the amount of $400,000. In May 2017, the term of the 2016 Credit Facility was extended through September 2, 2022. The calculation of the fixed charge coverage ratio was also amended to remove share repurchases from the calculation to provide greater flexibility for making future share repurchases and paying cash dividends.

At September 30, 2017, the Company had $140,000 in outstanding borrowings and a $4,456 outstanding letter of credit under the 2016 Credit Facility, leaving $255,544 available for future borrowings. The 2016 Credit Facility bears interest, at the Company’s option, at either (i) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (ii) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the 2016 Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the 2016 Credit Facility at September 30, 2017 was 3.75% based on 1 week LIBOR. Under the terms of the 2016 Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The 2016 Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the requirements and covenants of the 2016 Credit Facility as of September 30, 2017. During the nine months ended September 30, 2017, the Company made net payments of $120,000 pursuant to the 2016 Credit Facility.


At September 30, 2017, the Company maintained a U.S. dollar denominated line of credit with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $10,000. The Mexico Credit Facility bears interest at 30-day LIBOR plus a fixed spread of 2.0% and matures in December 2017. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the requirements and covenants of the Mexico Credit Facility as of September 30, 2017. The Company is required to pay a one-time commitment fee of $25 due when the first amount is drawn/borrowed. At September 30, 2017, the Company had no amount outstanding under the Mexico Credit Facility and $10,000 was available for borrowings.

Note 46 - Fair Value of Financial Instruments


The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):


Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.


Recurring Fair Value Measurements


As of September 30, 2017,2020, 2019 and December 31, 2019, the Company did not have any financial assets or liabilities that are measured at fair value on a recurring basis. The Company’s financial assets that were measured at fair value on a recurring basis as of September 30, 2016 and December 31, 2016 were as follows:


  September 30, Fair Value Measurements Using
Financial assets: 2016 Level 1 Level 2 Level 3
Cash America nonqualified savings plan-related assets $12,229
 $12,229
 $
 $
Investment in common stock of Enova 54,786
 54,786
 
 
  $67,015
 $67,015
 $
 $

  December 31, Fair Value Measurements Using
  2016 Level 1 Level 2 Level 3
Financial assets:        
Cash America nonqualified savings plan-related assets $12,663
 $12,663
 $
 $
  $12,663
 $12,663
 $
 $

Prior to the Merger, Cash America had a nonqualified savings plan that was available to certain members of its management. Upon completion of the Merger, the nonqualified savings plan was terminated and during the three months ended March 31, 2017, the Company dissolved the plan and distributed the remaining assets to the participants. As of September 30, 2016 and December 31, 2016, the assets of the nonqualified savings plan included marketable equity securities, which were classified as Level 1 and the fair values were based on quoted market prices. The nonqualified savings plan assets were included in prepaid expenses and other current assets in the accompanying condensed consolidated balance sheet with an offsetting liability of equal amount, which is included in accounts payable and accrued expenses in the accompanying condensed consolidated balance sheet.

The Company’s investment in common stock of Enova represented the Company’s available-for-sale shares of Enova International, Inc. (“Enova”) common stock. As of September 30, 2016, the equity securities representing Enova common stock were classified as Level 1 and based on the market determined stock price of Enova. During 2016, the Company sold all of the Enova shares in open market transactions.



13



Fair Value Measurements on a NonrecurringNon-Recurring Basis


The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a nonrecurringnon-recurring basis, or when events or circumstances indicate that the carrying amount of the assets may be impaired. During the nine months ended September 30, 2020, the Company recorded a $1.9 million impairment related to a non-financial, non-operating asset that was included in other assets in the consolidated balance sheets.


Financial Assets and Liabilities Not Measured at Fair Value


The Company’s financial assets and liabilities as of September 30, 2017, 20162020, 2019 and December 31, 20162019 that are not measured at fair value in the condensed consolidated balance sheets are as follows:follows (in thousands):

Carrying ValueEstimated Fair Value
September 30,September 30,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$78,844 $78,844 $78,844 $0 $0 
Fees and service charges receivable36,423 36,423 0 0 36,423 
Pawn loans270,619 270,619 0 0 270,619 
$385,886 $385,886 $78,844 $0 $307,042 
Financial liabilities:
Revolving unsecured credit facilities$40,000 $40,000 $0 $40,000 $0 
Senior unsecured notes (outstanding principal)500,000 508,000 0 508,000 0 
$540,000 $548,000 $0 $548,000 $0 

  Carrying Value Estimated Fair Value
  September 30, September 30, Fair Value Measurements Using
  2017 2017 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $93,411
 $93,411
 $93,411
 $
 $
Pawn loans 371,367
 371,367
 
 
 371,367
Consumer loans, net 24,515
 24,515
 
 
 24,515
Fees and service charges receivable 45,134
 45,134
 
 
 45,134
  $534,427
 $534,427
 $93,411
 $
 $441,016
           
Financial liabilities:          
Revolving unsecured credit facilities $140,000
 $140,000
 $
 $140,000
 $
Senior unsecured notes, outstanding principal 300,000
 314,000
 
 314,000
 
  $440,000
 $454,000
 $
 $454,000
 $

 Carrying Value Estimated Fair ValueCarrying ValueEstimated Fair Value
 September 30, September 30, Fair Value Measurements UsingSeptember 30,September 30,Fair Value Measurements Using
 2016 2016 Level 1 Level 2 Level 320192019Level 1Level 2Level 3
Financial assets:          Financial assets:
Cash and cash equivalents $83,356
 $83,356
 $83,356
 $
 $
Cash and cash equivalents$61,183 $61,183 $61,183 $$
Fees and service charges receivableFees and service charges receivable48,587 48,587 48,587 
Pawn loans 373,169
 373,169
 
 
 373,169
Pawn loans385,907 385,907 385,907 
Consumer loans, net 27,792
 27,792
 
 
 27,792
Consumer loans, net895 895 895 
Fees and service charges receivable 45,708
 45,708
 
 
 45,708
 $530,025
 $530,025
 $83,356
 $
 $446,669
$496,572 $496,572 $61,183 $$435,389 
          
Financial liabilities:          Financial liabilities:
Revolving unsecured credit facilities $360,000
 $360,000
 $
 $360,000
 $
Senior unsecured notes, outstanding principal 200,000
 210,000
 
 210,000
 
Revolving unsecured credit facilityRevolving unsecured credit facility$340,000 $340,000 $$340,000 $
Senior unsecured notes (outstanding principal)Senior unsecured notes (outstanding principal)300,000 309,000 309,000 
 $560,000
 $570,000
 $
 $570,000
 $
$640,000 $649,000 $$649,000 $
14



Carrying ValueEstimated Fair Value
December 31,December 31,Fair Value Measurements Using
20192019Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$46,527 $46,527 $46,527 $$
Fees and service charges receivable46,686 46,686 46,686 
Pawn loans369,527 369,527 369,527 
Consumer loans, net751 751 751 
$463,491 $463,491 $46,527 $$416,964 
Financial liabilities:
Revolving unsecured credit facility$335,000 $335,000 $$335,000 $
Senior unsecured notes (outstanding principal)300,000 310,000 310,000 
$635,000 $645,000 $$645,000 $
  Carrying Value Estimated Fair Value
  December 31, December 31, Fair Value Measurements Using
  2016 2016 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $89,955
 $89,955
 $89,955
 $
 $
Pawn loans 350,506
 350,506
 
 
 350,506
Consumer loans, net 29,204
 29,204
 
 
 29,204
Fees and service charges receivable 41,013
 41,013
 
 
 41,013
  $510,678
 $510,678
 $89,955
 $
 $420,723
           
Financial liabilities:          
Revolving unsecured credit facilities $260,000
 $260,000
 $
 $260,000
 $
Senior unsecured notes, outstanding principal 200,000
 208,000
 
 208,000
 
  $460,000
 $468,000
 $
 $468,000
 $


As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to their short-term maturities, the carrying value of pawn loans and fees and service charges receivable approximate fair value. Short-termConsumer loans, and installment loans, collectively, represent consumer loans, net on the accompanying condensed consolidated balance sheets and are carried net of the allowance for estimated loan losses, which is calculated by applying historical loss rates combined with recent default trends to the gross consumer loan balance. The unobservable inputs used to calculate the fair value of these loans include historical loss rates, recent default trends and estimated remaining loan terms; therefore,Therefore, the carrying value approximates the fair value.


The carrying value of the Company’s priorunsecured credit facilities approximatesapproximate fair value as of September 30, 2016.2020, 2019 and December 31, 2019. The carryingfair value of the Company’s currentunsecured credit facilities (the 2016 Credit Facilityis estimated based on market values for debt issuances with similar characteristics or rates currently available for debt with similar terms. In addition, the unsecured credit facilities have a variable interest rate based on a fixed spread over LIBOR or TIIE and the Mexico Credit Facility) approximates fair value as of September 30, 2017 and December 31, 2016.reprice with any changes in LIBOR or TIIE. The fair value of the senior unsecured notes have beenis estimated based on a discounted cash flow analysis using a discount rate representing the Company’s estimate of the ratequoted prices in markets that would be used by market participants. Changes in assumptions or estimation methodologies may have a material effect on these estimated fair values.are not active.


15



Note 57 - Segment Information


The Company organizes its operations into two2 reportable segments as follows:


U.S. operations - Includes all pawn and consumer loan operations in the U.S.
Latin America operations - Includes all pawn and consumer loan operations in Latin America, which currently includes operations in Mexico, Guatemala, and El Salvador and Colombia


Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, merger and other acquisition expenses and (gain) loss on foreign exchange, are incurred or earned in both the U.S. and Latin America, but presented on a consolidated basis and are not allocated between the U.S. operations segment and Latin America operations segment.

The following tables present reportable segment information for the three and nine month periods ended September 30, 20172020 and 2016:2019 (in thousands):

 Three Months Ended September 30, 2017Three Months Ended September 30, 2020
 
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:        Revenue:   
Retail merchandise sales $160,598
 $85,736
 $
 $246,334
Retail merchandise sales$151,618 $83,364 $0 $234,982 
Pawn loan fees 95,266
 37,279
 
 132,545
Pawn loan fees66,180 33,390 0 99,570 
Wholesale scrap jewelry sales 32,397
 5,131
 
 37,528
Wholesale scrap jewelry sales12,692 12,589 0 25,281 
Consumer loan and credit services fees 18,525
 480
 
 19,005
Consumer loan and credit services fees57 0 0 57 
Total revenue 306,786
 128,626
 
 435,412
Total revenue230,547 129,343 0 359,890 
        
Cost of revenue:        Cost of revenue:    
Cost of retail merchandise sold 107,561
 53,789
 
 161,350
Cost of retail merchandise sold84,673 52,557 0 137,230 
Cost of wholesale scrap jewelry sold 31,518
 5,313
 
 36,831
Cost of wholesale scrap jewelry sold10,316 9,502 0 19,818 
Consumer loan and credit services loss provision 6,068
 117
 
 6,185
Consumer loan and credit services loss provision104 0 0 104 
Total cost of revenue 145,147
 59,219
 
 204,366
Total cost of revenue95,093 62,059 0 157,152 
        
Net revenue 161,639
 69,407
 
 231,046
Net revenue135,454 67,284 0 202,738 
        
Expenses and other income:        Expenses and other income:    
Store operating expenses 104,555
 34,411
 
 138,966
Store operating expenses92,678 39,383 0 132,061 
Administrative expenses 
 
 29,999
 29,999
Administrative expenses0 0 24,354 24,354 
Depreciation and amortization 5,919
 2,704
 5,249
 13,872
Depreciation and amortization5,390 3,903 1,133 10,426 
Interest expense 
 
 6,129
 6,129
Interest expense0 0 6,561 6,561 
Interest income 
 
 (418) (418)Interest income0 0 (499)(499)
Merger and other acquisition expenses 
 
 911
 911
Merger and other acquisition expenses0 0 7 7 
Gain on foreign exchangeGain on foreign exchange0 0 (432)(432)
Loss on extinguishment of debt 
 
 20
 20
Loss on extinguishment of debt0 0 11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assetsWrite-offs and impairments of certain lease intangibles and other assets0 0 837 837 
Total expenses and other income 110,474
 37,115
 41,890
 189,479
Total expenses and other income98,068 43,286 43,698 185,052 
        
Income (loss) before income taxes $51,165
 $32,292
 $(41,890) $41,567
Income (loss) before income taxes$37,386 $23,998 $(43,698)$17,686 
16



 Three Months Ended September 30, 2016Three Months Ended September 30, 2019
 
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:        Revenue:   
Retail merchandise sales $84,547
 $67,668
 $
 $152,215
Retail merchandise sales$168,092 $113,266 $$281,358 
Pawn loan fees 48,840
 30,665
 
 79,505
Pawn loan fees95,125 47,754 142,879 
Wholesale scrap jewelry sales 15,046
 3,910
 
 18,956
Wholesale scrap jewelry sales18,369 7,292 25,661 
Consumer loan and credit services fees 9,991
 486
 
 10,477
Consumer loan and credit services fees2,561 2,561 
Total revenue 158,424
 102,729
 
 261,153
Total revenue284,147 168,312 452,459 
        
Cost of revenue:        Cost of revenue:    
Cost of retail merchandise sold 51,922
 41,477
 
 93,399
Cost of retail merchandise sold103,728 74,869 178,597 
Cost of wholesale scrap jewelry sold 13,955
 3,022
 
 16,977
Cost of wholesale scrap jewelry sold16,217 6,443 22,660 
Consumer loan and credit services loss provision 3,275
 138
 
 3,413
Consumer loan and credit services loss provision223 223 
Total cost of revenue 69,152
 44,637
 
 113,789
Total cost of revenue120,168 81,312 201,480 
        
Net revenue 89,272
 58,092
 
 147,364
Net revenue163,979 87,000 250,979 
        
Expenses and other income:        Expenses and other income:    
Store operating expenses 52,480
 28,094
 
 80,574
Store operating expenses103,315 46,504 149,819 
Administrative expenses 
 
 24,500
 24,500
Administrative expenses30,576 30,576 
Depreciation and amortization 2,906
 2,602
 1,773
 7,281
Depreciation and amortization5,213 3,795 1,666 10,674 
Interest expense 
 
 5,073
 5,073
Interest expense8,922 8,922 
Interest income 
 
 (138) (138)Interest income(429)(429)
Merger and other acquisition expenses 
 
 29,398
 29,398
Merger and other acquisition expenses805 805 
Net loss on sale of common stock of Enova 
 
 253
 253
Loss on foreign exchangeLoss on foreign exchange1,648 1,648 
Total expenses and other income 55,386
 30,696
 60,859
 146,941
Total expenses and other income108,528 50,299 43,188 202,015 
        
Income (loss) before income taxes $33,886
 $27,396
 $(60,859) $423
Income (loss) before income taxes$55,451 $36,701 $(43,188)$48,964 
17



Nine Months Ended September 30, 2020
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$556,528 $262,483 $0 $819,011 
Pawn loan fees235,937 107,738 0 343,675 
Wholesale scrap jewelry sales37,727 36,710 0 74,437 
Consumer loan and credit services fees2,003 0 0 2,003 
Total revenue832,195 406,931 0 1,239,126 
Cost of revenue:    
Cost of retail merchandise sold325,863 167,573 0 493,436 
Cost of wholesale scrap jewelry sold32,754 28,268 0 61,022 
Consumer loan and credit services loss provision(480)0 0 (480)
Total cost of revenue358,137 195,841 0 553,978 
Net revenue474,058 211,090 0 685,148 
Expenses and other income:    
Store operating expenses303,686 122,926 0 426,612 
Administrative expenses0 0 85,642 85,642 
Depreciation and amortization16,352 11,568 3,504 31,424 
Interest expense0 0 21,953 21,953 
Interest income0 0 (1,209)(1,209)
Merger and other acquisition expenses0 0 209 209 
Loss on foreign exchange0 0 1,639 1,639 
Loss on extinguishment of debt0 0 11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assets0 0 6,549 6,549 
Total expenses and other income320,038 134,494 130,024 584,556 
Income (loss) before income taxes$154,020 $76,596 $(130,024)$100,592 

  Nine Months Ended September 30, 2017
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $519,116
 $231,034
 $
 $750,150
Pawn loan fees 287,338
 96,090
 
 383,428
Wholesale scrap jewelry sales 91,430
 15,855
 
 107,285
Consumer loan and credit services fees 57,425
 1,329
 
 58,754
Total revenue 955,309
 344,308
 
 1,299,617
         
Cost of revenue:        
Cost of retail merchandise sold 337,789
 145,669
 
 483,458
Cost of wholesale scrap jewelry sold 87,600
 14,770
 
 102,370
Consumer loan and credit services loss provision 15,115
 304
 
 15,419
Total cost of revenue 440,504
 160,743
 
 601,247
         
Net revenue 514,805
 183,565
 
 698,370
         
Expenses and other income:        
Store operating expenses 318,044
 94,736
 
 412,780
Administrative expenses 
 
 93,542
 93,542
Depreciation and amortization 18,759
 7,723
 16,322
 42,804
Interest expense 
 
 17,827
 17,827
Interest income 
 
 (1,138) (1,138)
Merger and other acquisition expenses 
 
 3,164
 3,164
Loss on extinguishment of debt 
 
 14,114
 14,114
Total expenses and other income 336,803
 102,459
 143,831
 583,093
         
Income (loss) before income taxes $178,002
 $81,106
 $(143,831) $115,277




18



Nine Months Ended September 30, 2019
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$523,825 $320,528 $$844,353 
Pawn loan fees283,127 137,867 420,994 
Wholesale scrap jewelry sales56,942 25,410 82,352 
Consumer loan and credit services fees18,378 18,378 
Total revenue882,272 483,805 1,366,077 
Cost of revenue:    
Cost of retail merchandise sold326,134 208,084 534,218 
Cost of wholesale scrap jewelry sold52,340 24,607 76,947 
Consumer loan and credit services loss provision3,829 3,829 
Total cost of revenue382,303 232,691 614,994 
Net revenue499,969 251,114 751,083 
Expenses and other income:    
Store operating expenses310,208 134,810 445,018 
Administrative expenses94,426 94,426 
Depreciation and amortization15,527 10,679 4,852 31,058 
Interest expense25,840 25,840 
Interest income(788)(788)
Merger and other acquisition expenses1,510 1,510 
Loss on foreign exchange926 926 
Total expenses and other income325,735 145,489 126,766 597,990 
Income (loss) before income taxes$174,234 $105,625 $(126,766)$153,093 



19

  Nine Months Ended September 30, 2016
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $186,673
 $199,861
 $
 $386,534
Pawn loan fees 94,929
 87,887
 
 182,816
Wholesale scrap jewelry sales 25,910
 9,996
 
 35,906
Consumer loan and credit services fees 19,619
 1,460
 
 21,079
Total revenue 327,131
 299,204
 
 626,335
         
Cost of revenue:        
Cost of retail merchandise sold 114,632
 124,534
 
 239,166
Cost of wholesale scrap jewelry sold 22,914
 7,787
 
 30,701
Consumer loan and credit services loss provision 5,380
 400
 
 5,780
Total cost of revenue 142,926
 132,721
 
 275,647
         
Net revenue 184,205
 166,483
 
 350,688
         
Expenses and other income:        
Store operating expenses 107,196
 83,367
 
 190,563
Administrative expenses 
 
 58,277
 58,277
Depreciation and amortization 5,827
 7,919
 3,419
 17,165
Interest expense 
 
 13,859
 13,859
Interest income 
 
 (636) (636)
Merger and other acquisition expenses 
 
 33,877
 33,877
Net loss on sale of common stock of Enova 
 
 253
 253
Total expenses and other income 113,023
 91,286
 109,049
 313,358
         
Income (loss) before income taxes $71,182
 $75,197
 $(109,049) $37,330



ITEM 2.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


The following discussion of financial condition, results of operations, liquidity and capital resources of FirstCash, Inc. and its wholly-owned subsidiaries (the(together, the “Company”) should be read in conjunction with the Company’s condensed consolidated financial statements and accompanying notes included under Part I, Item 1 of this quarterly report on Form 10-Q, as well as with the audited consolidated financial statements and accompanying notes and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s annual report on Form 10-K for the year ended December 31, 2016.2019. References in this quarterly report on Form 10-Q to “year-to-date” refer to the nine-monthnine month period from January 1, 20172020 to September 30, 2017.2020.


On September 1, 2016, the Company completed its merger with Cash America International, Inc. (“Cash America”), whereby Cash America merged with and into a wholly owned subsidiary of the Company (the “Merger”). The accompanying unaudited condensed consolidated results of operations for the three month and nine month periods ended September 30, 2017 include the results of operations for Cash America, while the comparable prior-year periods include the results of operations for Cash America for the period September 2, 2016 to September 30, 2016, affecting comparability of 2017 and 2016 amounts. The Company has performed a valuation analysis of identifiable assets acquired and liabilities assumed and allocated the aggregate Merger consideration based on the fair values of those identifiable assets and liabilities.

In thousands except share and per share amounts, unless otherwise indicated.

GENERAL


The Company is a leading operator of retail-based pawn stores with over 2,1002,700 store locations in the U.S. and Latin America. The Company’s pawn stores generate significant retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers. TheIn addition, the stores also offer pawn loans to help customers meet small short-term cash needs.needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as consumerjewelry, electronics, jewelry, power tools, household appliances, sporting goods and musical instruments is pledged as collateral for the pawn loans and held by the Company over the lifetypical 30-day term of the loan. In addition, some of the Company’s pawn stores offer consumer loans or credit services products. loan plus a stated grace period.

The Company’s strategy is to focus on growing its retail-basedgrow revenues and income by opening new (“de novo”) retail pawn operationslocations, acquiring existing pawn stores in the U.S.strategic markets and Latin America through new store openingsincreasing revenue and strategic acquisition opportunities as they arise.operating profits in existing stores. Pawn operations, which include retail merchandise sales, pawn loan fees and wholesale scrap jewelry sales, accounted for 95%more than 99% and 97%approximately 99% of the Company’s consolidated revenue during the nine month periods ended September 30, 20172020 and 2016,2019, respectively.


Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. See “Results of Operations - Consumer Lending Operations” for further discussion.

The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all pawn and consumer loan operations in the U.S. and the Latin America operations segment consists of all pawn and consumer loan operations in Latin America, which currently includes operations in Mexico, Guatemala, El Salvador and El Salvador.Colombia.


The Company recognizes pawn loan fee revenue on a constant-yield basis over the life of the pawn loan for all pawn loans of which the Company deems collection to be probable based on historical redemption statistics. If a pawn loan is not repaid prior to the expiration of the loan term, including any extension or grace period, if applicable, the property is forfeited to the Company and transferred to inventory at a value equal to the principal amount of the loan, exclusive of accrued pawn fee revenue. The Company records merchandise sales revenue at the time of the sale and presents merchandise sales net of any sales or value-added taxes collected. The Company does not provide direct financing to customers for the purchase of its merchandise, but does permit its customers to purchase merchandise on an interest-free layaway plan. Should the customer fail to make a required payment pursuant to a layaway plan, the previous payments are typically forfeited to the Company. Interim payments from customers on layaway sales are recorded as deferred revenue and subsequently recorded as income during the period in which final payment is received or when previous payments are forfeited to the Company. Some jewelry is melted at a third-party facility and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company ships the commodity to the buyer.

The Company operates a small number of stand-alone consumer finance stores in the U.S. and Mexico. These stores provide consumer financial services products including credit services, consumer loans and check cashing. In addition, 366 of the Company’s pawn stores also offer credit services and/or consumer loans as an ancillary product. Consumer loan and credit services revenue accounted for 5% and 3% of consolidated revenue during the nine month periods ended September 30, 2017 and 2016, respectively. The increase in consumer loan and credit services revenue as a percentage of consolidated revenue was solely the result of the Merger as the Company continues to de-emphasize its consumer lending operations in light of increasing regulatory constraints on these operations.
20



The Company recognizes service fee income on consumer loan transactions on a constant-yield basis over the life of the loan and recognizes credit services fees ratably over the life of the extension of credit made by independent third-party lenders. Changes in the valuation reserve on consumer loans and credit services transactions are charged or credited to the consumer loan credit loss provision. The credit loss provision associated with the Company’s credit services organization program and consumer loans is based primarily upon historical credit loss experience, with consideration given to recent credit loss trends, delinquency rates, economic conditions and management’s expectations of future credit losses.

Stores included in the same-store calculations presented in this report are those stores that were opened or acquired prior to the beginning of the prior-year comparative period and remained open through the end of the reporting period. Also included are stores that were relocated during the applicable period within a specified distance serving the same market where there is not a significant change in store size and where there is not a significant overlap or gap in timing between the opening of the new store and the closing of the existing store. Unless otherwise noted, same-store calculations exclude the results of the merged Cash America stores. Legacy Cash America same-store calculations refer to Cash America stores that were opened prior to the beginning of the prior-year comparative period (although not then owned by the Company) and remained open through the end of the reporting period.

Operating expenses consist of all items directly related to the operation of the Company’s stores, including salaries and related payroll costs, rent, utilities, facilities maintenance, advertising, property taxes, licenses, supplies and security. Administrative expenses consist of items relating to the operation of the corporate offices, including the compensation and benefit costs of corporate management, area supervisors and other operations management personnel, collection operations and personnel, accounting and administrative costs, information technology costs, liability and casualty insurance, outside legal and accounting fees and stockholder-related expenses. Merger and other acquisition expenses primarily include incremental costs directly associated with the Merger and integration of Cash America, including professional fees, legal expenses, severance, retention and other employee-related costs, accelerated vesting of certain equity compensation awards, contract breakage costs and costs related to consolidation of technology systems and corporate facilities.

The Company’s business is subject to seasonal variations and operating results for the current quarter and year-to-date periods are not necessarily indicative of the results of operations for the full year. Typically, the Company experiences seasonal growth of service fees in the third and fourth quarter of each year due to loan balance growth. Service fees generally decline in the first and second quarter of each year after the heavy repayment period of pawn and consumer loans associated with statutory bonuses received by customers in the fourth quarter in Mexico and with tax refund proceeds received by customers in the first quarter in the U.S. Retail sales are seasonally higher in the fourth quarter associated with holiday shopping and, to a lesser extent, in the first quarter associated with tax refunds.


OPERATIONS AND LOCATIONS


As of September 30, 2017,2020, the Company had 2,1062,750 store locations composed of 1,030 stores in 2624 U.S. states and the District of Columbia, 1,635 stores in 32 states in Mexico, 58 stores in Guatemala, and13 stores in El Salvador which represents a net store-count increase of 1% over the number ofand 14 stores at September 30, 2016.in Colombia.

The following table detailstables detail store count activity foractivity:
Three Months Ended September 30, 2020
U.S.Latin America
 
Operations Segment (2)
Operations Segment (3)
Total Locations
Total locations, beginning of period1,035 1,710 2,745 
New locations opened— 13 13 
Consolidation of existing pawn locations(5)(3)(8)
Total locations, end of period1,030 1,720 2,750 
Nine Months Ended September 30, 2020
U.S.Latin America
 
Operations Segment (2)
Operations Segment (3)
Total Locations
Total locations, beginning of period1,056 1,623 2,679 
New locations opened— 64 64 
Locations acquired— 40 40 
Closure of consumer loan stores (1)
(13)— (13)
Consolidation of existing pawn locations(13)(7)(20)
Total locations, end of period1,030 1,720 2,750 

(1)Effective June 30, 2020, the three months ended September 30, 2017:Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S.

(2)The table does not include 42 Mr. Payroll check cashing locations operated by independent franchisees under franchising agreements with the Company.
    Consumer  
  Pawn Loan Total
  
Locations (1)
 
Locations (2)
 Locations
U.S.:      
Total locations, beginning of period 1,073
 44
 1,117
New locations opened 1
 
 1
Locations closed or consolidated (1) 
 (1)
Total locations, end of period 1,073
 44
 1,117
       
Latin America:      
Total locations, beginning of period 952
 28
 980
New locations opened 9
 
 9
Total locations, end of period 961
 28
 989
       
Total:      
Total locations, beginning of period 2,025
 72
 2,097
New locations opened 10
 
 10
Locations closed or consolidated (1) 
 (1)
Total locations, end of period 2,034
 72
 2,106


(1)
At September 30, 2017, 317 of the U.S. pawn stores, which are primarily located in Texas and Ohio, also offered consumer loans or credit services products, while 49 Mexico pawn stores offered consumer loan products.

(2)
The Company’s U.S. free-standing consumer loan locations offer consumer loans and/or a credit services product and are located in Ohio, Texas, California and limited markets in Mexico. The table does not include 63 check cashing locations operated by independent franchisees under franchising agreements with the Company.

(3)    The table does not include 27 Prendamex pawn locations operated by independent franchisees under franchising agreements with the Company.



The following table details store count activity for the nine months ended September 30, 2017:

    Consumer  
  Pawn Loan Total
  
Locations (1)
 
Locations (2)
 Locations
U.S.:      
Total locations, beginning of period 1,085
 45
 1,130
New locations opened 2
 
 2
Locations acquired 1
 
 1
Locations closed or consolidated (15) (1) (16)
Total locations, end of period 1,073
 44
 1,117
       
Latin America:      
Total locations, beginning of period 927
 28
 955
New locations opened 32
 
 32
Locations acquired 5
 
 5
Locations closed or consolidated (3) 
 (3)
Total locations, end of period 961
 28
 989
       
Total:      
Total locations, beginning of period 2,012
 73
 2,085
New locations opened 34
 
 34
Locations acquired 6
 
 6
Locations closed or consolidated (18) (1) (19)
Total locations, end of period 2,034
 72
 2,106

(1)
At September 30, 2017, 317 of the U.S. pawn stores, which are primarily located in Texas and Ohio, also offered consumer loans or credit services products, while 49 Mexico pawn stores offer consumer loan products.

(2)
The Company’s U.S. free-standing consumer loan locations offer consumer loans and/or a credit services product and are located in Ohio, Texas, California and limited markets in Mexico. The table does not include 63 check cashing locations operated by independent franchisees under franchising agreements with the Company.


CRITICAL ACCOUNTING POLICIES


The preparation of financial statements have been prepared in conformityaccordance with accounting principles generally accepted in the United States of America requires management to make estimates, assumptions and judgments that affect the reported amounts of assets and liabilities, related revenue and expenses, and disclosure of gain and loss contingencies at the date of the financial statements. Such estimates, assumptions and judgments are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the Company’s estimates.(“GAAP��). The significant accounting policies that the Company believes are the most critical to aid in fully understanding and evaluating its reported financial results have been reported in the Company’s 20162019 annual report on Form 10-K. There have been no changes to the Company’s significant accounting policies for the nine months ended September 30, 2017.2020.


Recent Accounting Pronouncements

21
See Note 1 - Significant Accounting Policies of the condensed consolidated financial statements contained in Part I, Item 1 of this report for a discussion of recent accounting pronouncements that the Company has adopted or will adopt in future periods.


RESULTS OF CONTINUING OPERATIONS (unaudited)


Continuing Impact of COVID-19

The broad shutdowns in response to COVID-19 during the end of the first quarter and the first part of the second quarter caused significantly reduced levels of personal spending by consumers in the U.S. and Latin America. This resulted in a significant decline in pawn lending activities, including increased redemptions of existing loans and decreased originations of new loans. Further impacting pawn loan demand during the second quarter were federal stimulus payments, forbearance programs and enhanced unemployment benefits in the U.S. and increased cross-border remittance payments from the U.S. to many Latin American countries. Beginning in approximately May and continuing through September 30, 2020, pawn loan originations began to recover, although pawn loan balances as of September 30, 2020 were still significantly lower than balances in the prior year. Resulting pawn loan fees and inventory levels were negatively impacted during the second and third quarters as a result of the lower pawn loan balances.

As most of the Company’s pawn stores were able to remain open as an essential business during the broad shutdowns, retail sales during the second quarter benefited from strong demand for stay-at-home products, such as consumer electronics, tools and sporting goods and were further enhanced by federal stimulus payments in the U.S., which drove additional demand across most product categories, including jewelry. These positive impacts on second quarter retail sales in Latin America were largely offset by a three-week regulatory prohibition of retail transactions in Mexico the last three weeks of May and closures of stores in El Salvador and Colombia during much of the second quarter. The strong retail demand experienced in the U.S. in the second quarter continued through much of the third quarter, although lower inventory balances also negatively impacted retail sales. Latin America’s sales were further impacted by a slower economic recovery compared to the U.S. As a result of the increased retail sales, especially in the second quarter, and less forfeited inventory from lower pawn receivable balances, inventory balances as of September 30, 2020 were significantly lower than balances in the prior year.

See also “Note 1 – General – Impact of COVID-19” of Notes to Consolidated Financial Statements for a further discussion on the impact of COVID-19 on the Company, its business and results of operations.


22


Constant Currency Results


The Company’s management reviews and analyzes certain operating results in Latin America on a constant currency basis because the Company believes this better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of foreign currency translation and are calculated by translating current yearcurrent-year results at prior yearprior-year average exchange rates. The wholesale scrap jewelry generatedsales in Latin America is soldare priced and settled in U.S. dollars and is thereforeare not affected by foreign currency translation. Atranslation, as are a small percentage of the operating and administrative expenses in Latin America, which are also billed and paid in U.S. dollars which are not affected by foreign currency translation.dollars.


Business operations in Mexico, Guatemala and GuatemalaColombia are transacted in Mexican pesos, and Guatemalan quetzales and Colombian pesos, respectively. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican peso, and Guatemalan quetzal and Colombian peso for the current and prior yearprior-year periods:  
September 30,Favorable /
 20202019(Unfavorable)
Mexican peso / U.S. dollar exchange rate:   
End-of-period22.519.6(15)%
Three months ended22.119.4(14)%
Nine months ended21.819.3(13)%
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period7.87.7(1)%
Three months ended7.77.7— %
Nine months ended7.77.7— %
Colombian peso / U.S. dollar exchange rate:
End-of-period3,8793,462(12)%
Three months ended3,7303,339(12)%
Nine months ended3,7033,239(14)%
  September 30, Favorable /
  2017 2016 (Unfavorable)
Mexican peso / U.S. dollar exchange rate:        
End-of-period 18.2 19.5  7 % 
Three months ended 17.8 18.7  5 % 
Nine months ended 18.9 18.3  (3)% 
         
Guatemalan quetzal / U.S. dollar exchange rate:        
End-of-period 7.3 7.5  3 % 
Three months ended 7.3 7.6  4 % 
Nine months ended 7.4 7.6  3 % 


Amounts presented on a constant currency basis are denoted as such. See “—Non-GAAP“Non-GAAP Financial Information” for additional discussion of constant currency operating results.


23



Operating Results for the Three Months Ended September 30, 20172020 Compared to the Three Months Ended September 30, 20162019


U.S. Operations Segment


The following table details earning assets, which consist of pawn loans, inventories and unsecured consumer loans, net, and inventories as well as other earning asset metrics of the U.S. operations segment as of September 30, 2017 as2020 compared to September 30, 2016:2019 (dollars in thousands, except as otherwise noted):

As of September 30,Increase /
 20202019(Decrease)
U.S. Operations Segment   
Earning assets:
Pawn loans$188,819 $270,659 (30)%
Inventories120,397 185,369 (35)%
Consumer loans, net (1)
 895 (100)%
$309,216 $456,923 (32)%
Average outstanding pawn loan amount (in ones)$188 $167 13 %
Composition of pawn collateral:
General merchandise34 %36 %
Jewelry66 %64 %
 100 %100 %
Composition of inventories:
General merchandise42 %47 %
Jewelry58 %53 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months retail sales divided by average inventories)3.2 times2.8 times

 Balance at September 30, Increase /
 2017 2016 (Decrease)
U.S. Operations Segment         
Earning assets:         
Pawn loans$281,217
 $300,646
  (6)% 
Consumer loans, net (1)
 24,108
  27,381
  (12)% 
Inventories 240,384
  280,429
  (14)% 
 $545,709
 $608,456
  (10)% 
          
Average outstanding pawn loan amount (in ones)$152
 $145
  5 % 
          
Composition of pawn collateral:         
General merchandise36% 39%    
Jewelry64% 61%    
 100% 100%    
          
Composition of inventories:         
General merchandise43% 48%    
Jewelry57% 52%    
 100% 100%    
          
Percentage of inventory aged greater than one year9% 6%    
(1)Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.

(1)
Does not include the off-balance sheet principal portion of active CSO extensions of credit made by independent third-party lenders. These amounts, net of the Company’s estimated fair value of its liability for guaranteeing the extensions of credit, totaled $9,251 and $11,641 as of September 30, 2017 and 2016, respectively.


24



The following table presents segment pre-tax operating income of the U.S. operations segment for the three months ended September 30, 2017 as2020 compared to the three months ended September 30, 2016.2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Three Months Ended
September 30,Increase /
20202019(Decrease)
U.S. Operations Segment
Revenue:
Retail merchandise sales$151,618 $168,092 (10)%
Pawn loan fees66,180 95,125 (30)%
Wholesale scrap jewelry sales12,692 18,369 (31)%
Consumer loan and credit services fees (1)
57 2,561 (98)%
Total revenue230,547 284,147 (19)%
Cost of revenue:  
Cost of retail merchandise sold84,673 103,728 (18)%
Cost of wholesale scrap jewelry sold10,316 16,217 (36)%
Consumer loan and credit services loss provision (1)
104 223 (53)%
Total cost of revenue95,093 120,168 (21)%
Net revenue135,454 163,979 (17)%
Segment expenses:  
Store operating expenses92,678 103,315 (10)%
Depreciation and amortization5,390 5,213 %
Total segment expenses98,068 108,528 (10)%
Segment pre-tax operating income$37,386 $55,451 (33)%

  Three Months Ended    
  September 30,  
  2017 2016 Increase
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $160,598
 $84,547
  90% 
Pawn loan fees 95,266
 48,840
  95% 
Wholesale scrap jewelry sales 32,397
 15,046
  115% 
Consumer loan and credit services fees 18,525
 9,991
  85% 
Total revenue 306,786
 158,424
  94% 
         
Cost of revenue:        
Cost of retail merchandise sold 107,561
 51,922
  107% 
Cost of wholesale scrap jewelry sold 31,518
 13,955
  126% 
Consumer loan and credit services loss provision 6,068
 3,275
  85% 
Total cost of revenue 145,147
 69,152
  110% 
         
Net revenue 161,639
 89,272
  81% 
         
Segment expenses:        
Store operating expenses 104,555
 52,480
  99% 
Depreciation and amortization 5,919
 2,906
  104% 
Total segment expenses 110,474
 55,386
  99% 
         
Segment pre-tax operating income $51,165
 $33,886
  51% 
(1)Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.


Retail Merchandise Sales Operations


U.S. retail merchandise sales increased 90%decreased 10% to $160,598$151.6 million during the third quarter of 20172020 compared to $84,547$168.1 million for the third quarter of 2016. The increase was primarily due to the third quarter of 2016 only including the results of operations for Cash America for the period September 2, 2016 to September 30, 2016 (“Cash America 2016 Partial Quarter”) as the Merger was completed on September 1, 2016.2019. Same-store retail sales also decreased 1% in both legacy First Cash and Cash America stores10% in the third quarter of 20172020 compared to the third quarter of 2016. During2019. The decrease in total and same-store retail sales was primarily due to lower inventory balances as described below. Offsetting the third quarter of 2017,decline in retail sales revenue, the gross profit margin on retail merchandise sales in the U.S. was 33%44% during the third quarter of 2020 compared to a margin of 39%38% during the third quarter of 2016, reflecting the impact of historically lower margins2019, which resulted in the Cash America stores and a focus during4% increase in net revenue (gross profit) from retail sales for the third quarter of 2017 on clearing2020 compared to the third quarter of 2019. The increase in retail sales margin was primarily driven by continued retail demand, increased buying of fresh merchandise directly from customers and lower levels of aged inventory levels inwhich limited the Cash America stores.need for normal discounting.


U.S. inventories decreased 14%35% from $280,429$185.4 million at September 30, 20162019 to $240,384$120.4 million at September 30, 2017.2020. The decrease was primarily a result of lower than normal third quarter inventory levels as a result of record second quarter retail sales due to COVID-19 related demand and a 19% decline in legacy Cash America store inventories as the Company continues to optimize inventory levels and clear aged inventory in the Cash America stores,generated from forfeited pawn loans. These decreases were partially offset by a 6%an increase in legacy First Cash store inventories.merchandise purchased directly from customers during the quarter compared to the prior-year quarter. Inventories aged greater than one year were 11% and 5% in the legacy Cash America stores and legacy First Cash U.S. stores, respectively.were 2% at September 30, 2020 compared to 3% at September 30, 2019.


25



Pawn Lending Operations


U.S. pawn loan fees increased 95% totaling $95,266decreased 30% to $66.2 million during the third quarter of 20172020 compared to $48,840$95.1 million for the third quarter of 2016. The increase was primarily due to the Cash America 2016 Partial Quarter. Legacy First Cash same-store2019. Same-store pawn loan fees increased 3%, while legacy Cash America same-store pawn loan fees decreased 11% in the third quarter of 20172020 also decreased 30% compared to the third quarter of 2016.2019. Pawn loan receivables in the U.S. as of September 30, 20172020 decreased 6%30% in total and on a same-store basis compared to September 30, 2016. Legacy First Cash2019. The decline in total and same-store pawn receivables increased 5%, while legacy Cash America same-store pawn receivables decreased 13% as of September 30, 2017 compared to September 30, 2016. The decline in legacy Cash America same-store pawn receivables and resulting pawn loan fees was primarily due to the expected impactsignificant reduction in pawn loan originations during the second and third quarters of reducing2020. The reduced origination activity reflected improved customer liquidity due to reduced levels of personal spending during the holding period on delinquent pawn loans, continued optimization of loan-to-value ratiosCOVID-19 lockdowns, government stimulus programs and to a lesser extent,consumer forbearance programs, among other things. Beginning in approximately May and continuing through the impactend of the hurricane onthird quarter of 2020, pawn loan originations improved compared to prior-year originations, which resulted in a 19% sequential increase in pawn receivables in coastal Texas markets.during the quarter.


Wholesale Scrap Jewelry Operations


U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 115%decreased 31% to $32,397$12.7 million during the third quarter of 20172020 compared to $15,046$18.4 million during the third quarter of 2016.2019. The increasedecline in wholesalescrap revenue relates primarily to reductions in inventory levels as discussed above. The scrap jewelry revenue was primarily due to the Cash America 2016 Partial Quarter. The scrap gross profit margin in the U.S. was 3%19% compared to the prior-year margin of 7%12%, with the increase in scrap margin primarily asdue to an increase in the average selling price of gold during the third quarter of 2020 compared to 2019.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), which include all payday and installment loans, in the U.S. effective June 30, 2020. As a result, service fees from U.S. consumer lending operations were $57,000 during the third quarter of the typically higher cost basis in scrap jewelry sold by the Cash America stores. Scrap jewelry profits accounted for less than 1% of U.S. net revenue (gross profit)2020 compared to $2.6 million for the third quarter of 2017 compared to 1% in the third quarter of 2016.2019.

Consumer Lending Operations

Service fees from U.S. consumer loans and credit services transactions (collectively, consumer lending operations) increased 85% to $18,525 during the third quarter of 2017 compared to $9,991 for the third quarter of 2016. The increase in fees was due to the Cash America 2016 Partial Quarter. Excluding the increase due to the Cash America 2016 Partial Quarter, consumer loan and credit services fees decreased 32% as the Company continues to de-emphasize consumer lending operations in light of increasing regulatory constraints. Revenues from consumer lending operations comprised 6% of total U.S. revenue during the third quarter of 2017 and 2016.


Segment Expenses and Segment Pre-Tax Operating Income


U.S. store operating expenses increased 99%decreased 10% to $104,555$92.7 million during the third quarter of 20172020 compared to $52,480$103.3 million during the third quarter of 2016,2019 and same-store operating expenses also decreased 10% compared with the prior-year period. The decrease in same-store operating expenses was primarily due to payroll savings from normal attrition, reduced store operating hours and other cost saving initiatives as a result of the Merger. Same-store operating expenses increased 2% and decreased 3% in the legacy First Cash and Cash America stores, respectively, compared with the prior-year period.COVID-19.


U.S. store depreciation and amortization increased 104%3% to $5,919$5.4 million during the third quarter of 20172020 compared to $2,906$5.2 million during the third quarter of 2016, primarily as a result of the Merger.2019.


The U.S. segment pre-tax operating income for the third quarter of 20172020 was $51,165,$37.4 million, which generated a pre-tax segment operating margin of 17%16% compared to $33,886$55.5 million and 21%20% in the prior year, respectively. The declinedecrease in the segment pre-tax operating income and margin was primarily due to historically lower operating marginsreflected decreases in pawn fee revenue as a result of the Cash America storesdecline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations, partially offset by an increase in gross profit from both retail and scrap sales and a focus during the third quarter of 2017 on clearing aged inventory levelsdecrease in Cash America stores, resulting in lower gross profit margins on retail merchandise sales.operating expenses.


26



Latin America Operations Segment


Latin American results of operations for the three months ended September 30, 2020 compared to the three months ended September 30, 2019 were impacted by a 14% unfavorable change in the average value of the Mexican peso compared to the U.S. dollar. The translated value of Latin American earning assets as of September 30, 2020 compared to September 30, 2019 was also impacted by a 15% unfavorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.

The following table details earning assets, which consist of pawn loans consumer loans, net and inventories as well as other earning asset metrics of the Latin America operations segment as of September 30, 2017 as2020 compared to September 30, 2016:2019 (dollars in thousands, except as otherwise noted):

Constant Currency Basis
As of
September 30,Increase /
As of September 30,2020(Decrease)
 20202019Decrease(Non-GAAP)(Non-GAAP)
Latin America Operations Segment    
Earning assets:
Pawn loans$81,800 $115,248 (29)%$93,105 (19)%
Inventories48,267 96,552 (50)%54,770 (43)%
$130,067 $211,800 (39)%$147,875 (30)%
Average outstanding pawn loan amount (in ones)$64 $66 (3)%$73 11 %
Composition of pawn collateral:
General merchandise66 %72 %
Jewelry34 %28 %
100 %100 %
Composition of inventories:
General merchandise60 %73 %
Jewelry40 %27 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months retail sales divided by average inventories)4.1 times3.7 times

           Constant Currency Basis 
           Balance at    
           September 30, Increase /
 Balance at September 30, Increase / 2017 (Decrease)
 2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment               
Earning assets:               
Pawn loans$90,150
 $72,523
  24 %  $84,378
  16 % 
Consumer loans, net 407
  411
  (1)%  380
  (8)% 
Inventories 68,299
  52,433
  30 %  63,855
  22 % 
 $158,856
 $125,367
  27 %  $148,613
  19 % 
                
Average outstanding pawn loan amount (in ones)$67
 $59
  14 %  $63
  7 % 
                
Composition of pawn collateral:               
General merchandise82% 82%          
Jewelry18% 18%          
 100% 100%          
                
Composition of inventories:               
General merchandise75% 80%          
Jewelry25% 20%          
 100% 100%          
                
Percentage of inventory aged greater than one year1% 1%          



27



The following table presents segment pre-tax operating income of the Latin America operations segment for the three months ended September 30, 2017 as2020 compared to the three months ended September 30, 2016.2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Constant Currency Basis
Three Months
Ended
Three Months EndedSeptember 30,Increase /
September 30,Increase /2020(Decrease)
 20202019(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$83,364 $113,266 (26)%$94,326 (17)%
Pawn loan fees33,390 47,754 (30)%37,869 (21)%
Wholesale scrap jewelry sales12,589 7,292 73 %12,589 73 %
Total revenue129,343 168,312 (23)%144,784 (14)%
Cost of revenue:   
Cost of retail merchandise sold52,557 74,869 (30)%59,447 (21)%
Cost of wholesale scrap jewelry sold9,502 6,443 47 %10,816 68 %
Total cost of revenue62,059 81,312 (24)%70,263 (14)%
Net revenue67,284 87,000 (23)%74,521 (14)%
Segment expenses:   
Store operating expenses39,383 46,504 (15)%44,204 (5)%
Depreciation and amortization3,903 3,795 %4,370 15 %
Total segment expenses43,286 50,299 (14)%48,574 (3)%
Segment pre-tax operating income$23,998 $36,701 (35)%$25,947 (29)%
          Constant Currency Basis
          Three Months    
        Ended    
  Three Months Ended     September 30, Increase /
  September 30, Increase / 2017 (Decrease)
  2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $85,736
 $67,668
  27 %  $81,686
  21 % 
Pawn loan fees 37,279
 30,665
  22 %  35,534
  16 % 
Wholesale scrap jewelry sales 5,131
 3,910
  31 %  5,131
  31 % 
Consumer loan and credit services fees 480
 486
  (1)%  457
  (6)% 
Total revenue 128,626
 102,729
  25 %  122,808
  20 % 
               
Cost of revenue:              
Cost of retail merchandise sold 53,789
 41,477
  30 %  51,252
  24 % 
Cost of wholesale scrap jewelry sold 5,313
 3,022
  76 %  5,068
  68 % 
Consumer loan and credit services loss provision 117
 138
  (15)%  111
  (20)% 
Total cost of revenue 59,219
 44,637
  33 %  56,431
  26 % 
               
Net revenue 69,407
 58,092
  19 %  66,377
  14 % 
               
Segment expenses:              
Store operating expenses 34,411
 28,094
  22 %  32,920
  17 % 
Depreciation and amortization 2,704
 2,602
  4 %  2,587
  (1)% 
Total segment expenses 37,115
 30,696
  21 %  35,507
  16 % 
               
Segment pre-tax operating income $32,292
 $27,396
  18 %  $30,870
  13 % 


Retail Merchandise Sales Operations


Latin America retail merchandise sales increased 27% (21%decreased 26% (17% on a constant currency basis) to $85,736$83.4 million during the third quarter of 20172020 compared to $67,668$113.3 million for the third quarter of 2016.2019. The increasedecrease was primarily due to a 24% increase (19%lower inventory levels as noted below and limited economic recovery in Latin America in general, partially offset by additional revenue contributions from recent acquisitions and new store openings. Same-store retail sales decreased 29% (20% on a constant currency basis). Partially offsetting the declines in same-store retail sales which included a same-store retail sales increase of 59% (52% on a constant currency basis) inrevenue, the Maxi Prenda stores acquired in the fourth quarter of 2015 and first quarter of 2016. Excluding the Maxi Prenda stores, same-store retail sales increased 19% (14% on a constant currency basis), which was primarily due to strong retail demand trends and the maturation of existing stores. The gross profit margin on retail merchandise sales was 37% during the third quarter of 20172020 compared to 39%34% during the third quarter of 2016.2019, resulting in a decrease of 20% (9% on a constant currency basis) in net revenue (gross profit) from retail sales for the third quarter of 2020 compared to the third quarter of 2019. The increase in retail sales margin was primarily due to limited discounting on fresher inventories and increased focus on optimizing loan-to-value ratios.


Inventories in Latin America increased 30% (22%decreased 50% (43% on a constant currency basis) from $52,433$96.6 million at September 30, 20162019 to $68,299$48.3 million at September 30, 2017. Increased2020. The decrease was primarily due to the decline in pawn receivable balances creating less forfeited inventory levelsas noted below and an increase in the Maxi Prenda stores, which historically carried lower inventory balancesscrapping activities. Inventories aged greater than the typical First Cash store, accounted for 32% of the increase with growth from new store openingsone year in Latin America were 2% at September 30, 2020 and the maturation of existing stores accounting for the remainder of the increase.1% at September 30, 2019.


28



Pawn Lending Operations


Pawn loan fees in Latin America increased 22% (16%decreased 30% (21% on a constant currency basis), totaling $37,279$33.4 million during the third quarter of 20172020 compared to $30,665$47.8 million for the third quarter of 2016, primarily as a result of the 24% (16%2019. Same-store pawn fees decreased 32% (23% on a constant currency basis) increase in pawnthe third quarter of 2020 compared to the third quarter of 2019. Pawn loan receivables as of September 30, 2017 compared to September 30, 2016. The increase in pawn receivables reflects a same-store pawn receivable increase of 22% (14%decreased 29% (19% on a constant currency basis) and new store additions. The increase inas of September 30, 2020 compared to September 30, 2019, while same-store pawn receivables decreased 31% (21% on a constant currency basis). The decline in total and same-store pawn receivables and resulting pawn loan fees was primarily due to strong demand forthe significant reduction in pawn loansloan originations during the second and third quarters of 2020. The reduced origination activity reflected improved customer liquidity due to reduced levels of personal spending during the maturationCOVID-19 lockdowns, among other things. While there were limited government stimulus programs in the region in response to the pandemic, an increase in cross-border remittance payments from the U.S. also provided additional liquidity to consumers. Beginning in approximately May and continuing through the end of existing stores.the third quarter of 2020, pawn loan originations improved compared to prior-year originations, which resulted in a 13% sequential increase in pawn receivables during the quarter.


Wholesale Scrap Jewelry Operations


Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 31%73% (also 73% on a constant currency basis) to $5,131$12.6 million during the third quarter of 20172020 compared to $3,910$7.3 million during the third quarter of 2016.2019. The increase in wholesale scrap jewelry revenue was primarily due to increased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories as well as an increase in general scrapping volumes as a result of retail restrictions and reduced scrapping activities in the Maxi Prenda stores during the third quarter of 2016 as those stores were being converteddemand related to the Company’s proprietary point of sale and loan management system.COVID-19. The scrap jewelry gross profit margin in Latin America was a loss of 4% (1% profit25% (14% on a constant currency basis) during the third quarter of 2020 compared to the prior-year margin of 23%. Scrap jewelry profits or losses accounted for less than 1%12%, with the increase in scrap margin primarily due to an increase in the average selling price of Latin America net revenue (gross profit) forgold during the third quarter of 20172020 compared to 2% in the third quarter of 2016.2019.


Segment Expenses and Segment Pre-Tax Operating Income


Store operating expenses increased 22% (17%decreased 15% (5% on a constant currency basis) to $34,411$39.4 million during the third quarter of 20172020 compared to $28,094$46.5 million during the third quarter of 2016 and same-store2019. Total store operating expenses increased 14% (9%decreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 7% increase in the Latin America weighted-average store count. Same-store operating expenses decreased 19% (10% on a constant currency basis).

Latin America store depreciation and amortization increased 3% (15% on a constant currency basis) to $3.9 million during the third quarter of 2020 compared to $3.8 million during the prior-year period. Thethird quarter of 2019, primarily due to the increase in both total and same-store operating expenses was due in large part to increased compensation expense related to incentive pay and entry level wage competition.the number of new store openings since the third quarter of 2019.


The segment pre-tax operating income for the third quarter of 20172020 was $32,292,$24.0 million, which generated a pre-tax segment operating margin of 25%19% compared to $27,396$36.7 million and 27%22% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees, in part due to the 14% unfavorable change in the average value of the Mexican peso, partially offset by an increase in retail sales margins, an increase in gross profit from scrapping activities and declines in store operating expenses.





29



Consolidated Results of Operations


The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the three months ended September 30, 2017 as2020 compared to the three months ended September 30, 2016:2019 (dollars in thousands):

Three Months Ended
September 30,Increase /
 20202019(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$37,386 $55,451 (33)%
Latin America operations23,998 36,701 (35)%
Consolidated segment pre-tax operating income61,384 92,152 (33)%
Corporate expenses and other income:  
Administrative expenses24,354 30,576 (20)%
Depreciation and amortization1,133 1,666 (32)%
Interest expense6,561 8,922 (26)%
Interest income(499)(429)16 %
Merger and other acquisition expenses7 805 (99)%
(Gain) loss on foreign exchange(432)1,648 126 %
Loss on extinguishment of debt11,737 — — %
Write-offs and impairments of certain lease intangibles and other assets837 — — %
Total corporate expenses and other income43,698 43,188 %
Income before income taxes17,686 48,964 (64)%
Provision for income taxes2,624 14,203 (82)%
  
Net income$15,062 $34,761 (57)%
  Three Months Ended    
  September 30, Increase /
  2017 2016 (Decrease)
Consolidated Results of Operations        
U.S. operations segment pre-tax operating income $51,165
 $33,886
  51 % 
Latin America operations segment pre-tax operating income 32,292
 27,396
  18 % 
Consolidated segment pre-tax operating income 83,457
 61,282
  36 % 
         
Corporate expenses and other income:        
Administrative expenses 29,999
 24,500
  22 % 
Depreciation and amortization 5,249
 1,773
  196 % 
Interest expense 6,129
 5,073
  21 % 
Interest income (418) (138)  203 % 
Merger and other acquisition expenses 911
 29,398
  (97)% 
Loss on extinguishment of debt 20
 
   % 
Net loss on sale of common stock of Enova 
 253
  (100)% 
Total corporate expenses and other income 41,890
 60,859
  (31)% 
         
Income before income taxes 41,567
 423
  9,727 % 
         
Provision for income taxes 13,293
 1,835
  624 % 
         
Net income (loss) $28,274
 $(1,412)  2,102 % 
         
Comprehensive income (loss) $23,293
 $(15,413)  251 % 



Corporate Expenses and Taxes


Administrative expenses increased 22%decreased 20% to $29,999$24.4 million during the third quarter of 20172020 compared to $24,500 during$30.6 million in the third quarter of 2016,2019, primarily due to a reduction in incentive-based compensation expense, reduced travel costs, other cost saving initiatives as a result of the Merger,COVID-19 and a 37% increase in the weighted-average store count resulting in additional management and supervisory compensation and other support expenses required for such growth and by a 5% favorable14% unfavorable change in the average value of the Mexican peso which increased comparative administrativeresulting in lower U.S. dollar translated expenses, partially offset by a 3% increase in Mexico. As a percentagethe consolidated weighted-average store count. Administrative expenses were 7% of revenue administrative expensesduring both the third quarter of 2020 and 2019.

Interest expense decreased from 9%26% to $6.6 million during the third quarter of 20162020 compared to 7%$8.9 million in the third quarter of 2019, primarily due to lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the third quarter of 2017, primarily due to synergies realized from the Merger and the Maxi Prenda acquisition.

Depreciation and amortization increased to $5,249 during the third quarter of 2017 compared to $1,773 during the third quarter of 2016 primarily due to the assumption of substantial corporate property and equipment from the Merger and $2,313 in amortization expense related to intangible assets acquired as a result of the Merger.

Interest expense increased to $6,129 in the third quarter of 2017 compared to $5,073 for the third quarter of 2016. See “—Liquidity and Capital Resources.”

Merger and other acquisition expenses decreased to $911 during the third quarter of 2017 compared to $29,398 during the third quarter of 2016, reflecting timing in transaction and integration costs primarily related to the Merger. See “—Non-GAAP Financial Information” for additional details of Merger related expenses.

For the third quarter of 2017 and 2016, the Company’s effective federal income tax rates were 32.0% and 433.8%, respectively. The effective tax rate for the third quarter of 2016 was impacted by certain significant Merger related expenses being non-deductible for income tax purposes. The effective tax rate for the third quarter included changes in certain tax estimates made during the third quarter of 2017 as a result of finalizing the 2016 tax returns.

Net Income, Adjusted Net Income, Net Income Per Share and Adjusted Net Income Per Share

The following table sets forth revenue, net revenue, net income, net income per share, adjusted net income and adjusted net income per share for the third quarter of 20172020 compared to the third quarter of 2016:2019. See “Liquidity and Capital Resources.”


  Three Months Ended September 30,
  2017 2016
  As Reported Adjusted As Reported Adjusted
  (GAAP) (Non-GAAP) (GAAP) (Non-GAAP)
Revenue $435,412
 $435,412
 $261,153
 $261,153
Net revenue $231,046
 $231,046
 $147,364
 $147,364
Net income (loss) $28,274
 $28,861
 $(1,412) $20,126
Diluted earnings (loss) per share $0.59
 $0.61
 $(0.04) $0.58
Weighted avg diluted shares 47,668
 47,668
 34,631
 34,631

GAAP and adjusted earnings per share forDuring the three months ended September 30, 2017 compared to the three months ended September 30, 2016 were positively impacted by $0.02 per share due to the year-over-year 5% favorable change in the average valuethird quarter of the Mexican peso. Adjusted net income removes certain items from GAAP net income that2020, the Company does not consider to be representative ofredeemed its actual operating performance, such as Merger and other acquisition expenses andoutstanding $300.0 million, 5.375% senior notes due 2024, incurring a loss on extinguishment of debt but does not adjust forof $11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the effectswrite-off of foreign currency rate fluctuations. See “—Non-GAAP Financial Information—Adjusted Net Income and Adjusted Net Income Per Share” below.unamortized debt issuance costs of $2.9 million.


30



Consolidated effective income tax rates for the third quarter of 2020 and 2019 were 14.8% and 29.0%, respectively. The decrease in the effective tax rate was primarily due to the Internal Revenue Service finalizing regulations in July 2020 for the global intangible low-taxed income tax (“GILTI”) provisions for foreign operations in the U.S. federal tax code. The GILTI tax became effective in 2018, and based on preliminary IRS guidance, the impact to the Company has been included in its tax provisions since 2018. The finalized regulations issued in July essentially eliminated the impact of the incremental GILTI tax for the Company’s 2018, 2019 and current tax years and permitted retroactive application.

Operating Results for the Nine Months Ended September 30, 20172020 Compared to the Nine Months Ended September 30, 20162019


Operating results for the nine months ended September 30, 2020 were significantly impacted by COVID-19 during the second and third quarters as described in the “Operating Results for the Three Months Ended September 30, 2020 Compared to the Three Months Ended September 30, 2019” section above and the “Operating Results for the Three Months Ended June 30, 2020 Compared to the Three Months Ended June 30, 2019” section in the Company’s June 30, 2020 quarterly report on Form 10-Q.

U.S. Operations Segment


The following table presents segment pre-tax operating income of the U.S. operations segment for the nine months ended September 30, 2017 as2020 compared to the nine months ended September 30, 2016.2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Nine Months Ended
September 30,Increase /
20202019(Decrease)
U.S. Operations Segment
Revenue:
Retail merchandise sales$556,528 $523,825 %
Pawn loan fees235,937 283,127 (17)%
Wholesale scrap jewelry sales37,727 56,942 (34)%
Consumer loan and credit services fees (1)
2,003 18,378 (89)%
Total revenue832,195 882,272 (6)%
Cost of revenue:
Cost of retail merchandise sold325,863 326,134 — %
Cost of wholesale scrap jewelry sold32,754 52,340 (37)%
Consumer loan and credit services loss provision (1)
(480)3,829 (113)%
Total cost of revenue358,137 382,303 (6)%
Net revenue474,058 499,969 (5)%
Segment expenses:  
Store operating expenses303,686 310,208 (2)%
Depreciation and amortization16,352 15,527 %
Total segment expenses320,038 325,735 (2)%
Segment pre-tax operating income$154,020 $174,234 (12)%

(1)    Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.


31


  Nine Months Ended    
  September 30,  
  2017 2016 Increase
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $519,116
 $186,673
  178% 
Pawn loan fees 287,338
 94,929
  203% 
Wholesale scrap jewelry sales 91,430
 25,910
  253% 
Consumer loan and credit services fees 57,425
 19,619
  193% 
Total revenue 955,309
 327,131
  192% 
         
Cost of revenue:        
Cost of retail merchandise sold 337,789
 114,632
  195% 
Cost of wholesale scrap jewelry sold 87,600
 22,914
  282% 
Consumer loan and credit services loss provision 15,115
 5,380
  181% 
Total cost of revenue 440,504
 142,926
  208% 
         
Net revenue 514,805
 184,205
  179% 
         
Segment expenses:        
Store operating expenses 318,044
 107,196
  197% 
Depreciation and amortization 18,759
 5,827
  222% 
Total segment expenses 336,803
 113,023
  198% 
         
Segment pre-tax operating income $178,002
 $71,182
  150% 
Retail Merchandise Sales Operations


U.S. retail merchandise sales increased 178%6% to $519,116$556.5 million during the nine months ended September 30, 20172020 compared to $186,673$523.8 million for the nine months ended September 30, 2016. The increase was primarily due to the nine months ended September 30, 2016 only including the results of operations for Cash America for the period September 2, 2016 to September 30, 2016 (“Cash America 2016 Partial Period”) as the Merger was completed on September 1, 2016.2019. Same-store retail sales decreased 1% in legacy First Cash stores and decreased 4% in legacy Cash America storesalso increased 6% during the nine months ended September 30, 20172020 compared to the nine months ended September 30, 2016. Gross2019. During the nine months ended September 30, 2020, the gross profit margin on retail merchandise sales in the U.S. was 35%41% compared to a margin of 38% during the nine months ended September 30, 2017 compared to2019, which resulted in a margin of 39% during the nine months ended September 30, 2016, reflecting the impact of historically lower margins17% increase in the Cash America stores and a focus during 2017 on clearing aged inventory levels in the Cash America stores.


Pawn Lending Operations

U.S. pawn loan fees increased 203% totaling $287,338 during the nine months ended September 30, 2017 compared to $94,929net revenue (gross profit) from retail sales for the nine months ended September 30, 2016. The increase was primarily due to the Cash America 2016 Partial Period. Legacy First Cash same-store pawn loan fees increased 4%, while legacy Cash America same-store pawn loan fees decreased 8% during the nine months ended September 30, 20172020 compared to the nine months ended September 30, 2016.2019. The increase in retail sales and retail sales margin was primarily driven by the impacts of COVID-19 as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.

Pawn Lending Operations

U.S. pawn loan fees decreased 17%, totaling $235.9 million during the nine months ended September 30, 2020 compared to $283.1 million for the nine months ended September 30, 2019. Same-store pawn fees also decreased 17% during the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. Pawn loan receivables in the U.S. as of September 30, 20172020 decreased 6%30% in total and on a same-store basis compared to September 30, 2016. Legacy First Cash same-store pawn receivables increased 5%, while legacy Cash America same-store pawn receivables decreased 13% as of September 30, 2017 compared to September 30, 2016.2019. The decline in legacy Cash Americatotal and same-store pawn receivables and pawn loan fees wasrelates primarily due to the expected impactimpacts of reducingCOVID-19 as described in the holding periodquarter-to-date section above and in the June 30, 2020 quarterly report on delinquent pawn loans, continued optimization of loan-to-value ratios and to a lesser extent, the impact of the hurricane on pawn receivables in coastal Texas markets.Form 10-Q.


Wholesale Scrap Jewelry Operations


U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 253%decreased 34% to $91,430$37.7 million during the nine months ended September 30, 20172020 compared to $25,910$56.9 million during the nine months ended September 30, 2016.2019. The increasedecline in wholesalescrap revenue relates primarily to reductions in inventory levels as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q. The scrap jewelry revenue was primarily due to the Cash America 2016 Partial Period. The scrap gross profit margin in the U.S. was 4%13% compared to the prior-year margin of 12%, primarily as a result of the typically higher cost basis8%. The increase in scrap jewelry sold bymargin was primarily due to an increase in the Cash America stores. Scrap jewelry profits accounted for 1%average selling price of gold during the nine months ended September 30, 2020 compared to 2019.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), which include all payday and installment loans, in the U.S. net revenue (gross profit)effective June 30, 2020. Service fees from U.S. consumer lending operations decreased 89% to $2.0 million during the nine months ended September 30, 2020 compared to $18.4 million for the nine months ended September 30, 2017 compared to 2% in the nine months ended September 30, 2016.2019.

Consumer Lending Operations

Service fees from U.S. consumer loans and credit services transactions (collectively, consumer lending operations) increased 193% to $57,425 during the nine months ended September 30, 2017 compared to $19,619 for the nine months ended September 30, 2016. The increase in fees was due to the Cash America 2016 Partial Period. Excluding the increase due to the Cash America 2016 Partial Period, consumer loan and credit services fees decreased 30% as the Company continues to de-emphasize consumer lending operations in light of increasing regulatory constraints. Revenues from consumer lending operations comprised 6% of total U.S. revenue during the nine months ended September 30, 2017 and 2016.


Segment Expenses and Segment Pre-Tax Operating Income


U.S. store operating expenses increased 197%decreased 2% to $318,044$303.7 million during the nine months ended September 30, 20172020 compared to $107,196$310.2 million during the nine months ended September 30, 2016,2019 and same-store operating expenses decreased 1% compared with the prior-year period. The decrease in same-store operating expenses was primarily due to cost saving initiatives as a result of COVID-19, partially offset by an increase in store-level incentive based compensation as a result of the Merger. Same-store operating expenses increased 1%significant increase in retail sales and decreased 3%margins as described in the legacy First Cashquarter-to-date section above and Cash America stores, respectively, compared within the prior-year period.June 30, 2020 quarterly report on Form 10-Q.


U.S. store depreciation and amortization increased 222%5% to $18,759$16.4 million during the nine months ended September 30, 20172020 compared to $5,827$15.5 million during the nine months ended September 30, 2016, primarily as a result of the Merger.2019.


The U.S. segment pre-tax operating income for the nine months ended September 30, 20172020 was $178,002,$154.0 million, which generated a pre-tax segment operating margin of 19% compared to $71,182$174.2 million and 22%20% in the prior year, respectively. The declinedecrease in the segment pre-tax operating income and margin was primarily due to historically lower operating marginsreflected decreases in pawn fee revenue as a result of the Cash America storesdecline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations, partially offset by an increase in gross profit from both retail and scrap sales and a focus during 2017 on clearing aged inventory levelsdecrease in Cash America stores, resulting in lower gross profit margins on retail merchandise sales.


operating expenses.
32



Latin America Operations Segment


Latin American results of operations for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019 were impacted by a 13% unfavorable change in the average value of the Mexican peso compared to the U.S. dollar.

The following table presents segment pre-tax operating income of the Latin America operations segment for the nine months ended September 30, 2017 as2020 compared to the nine months ended September 30, 2016.2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Constant Currency Basis
Nine Months
Ended
Nine Months EndedSeptember 30,Increase /
September 30,Increase /2020(Decrease)
 20202019(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$262,483 $320,528 (18)%$295,523 (8)%
Pawn loan fees107,738 137,867 (22)%121,324 (12)%
Wholesale scrap jewelry sales36,710 25,410 44 %36,710 44 %
Total revenue406,931 483,805 (16)%453,557 (6)%
Cost of revenue:
Cost of retail merchandise sold167,573 208,084 (19)%188,607 (9)%
Cost of wholesale scrap jewelry sold28,268 24,607 15 %31,892 30 %
Total cost of revenue195,841 232,691 (16)%220,499 (5)%
Net revenue211,090 251,114 (16)%233,058 (7)%
Segment expenses:   
Store operating expenses122,926 134,810 (9)%137,211 %
Depreciation and amortization11,568 10,679 %12,886 21 %
Total segment expenses134,494 145,489 (8)%150,097 %
Segment pre-tax operating income$76,596 $105,625 (27)%$82,961 (21)%
          Constant Currency Basis
          Nine Months    
        Ended    
  Nine Months Ended     September 30, Increase /
  September 30, Increase / 2017 (Decrease)
  2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $231,034
 $199,861
  16 %  $238,833
  19 % 
Pawn loan fees 96,090
 87,887
  9 %  99,272
  13 % 
Wholesale scrap jewelry sales 15,855
 9,996
  59 %  15,855
  59 % 
Consumer loan and credit services fees 1,329
 1,460
  (9)%  1,377
  (6)% 
Total revenue 344,308
 299,204
  15 %  355,337
  19 % 
               
Cost of revenue:              
Cost of retail merchandise sold 145,669
 124,534
  17 %  150,536
  21 % 
Cost of wholesale scrap jewelry sold 14,770
 7,787
  90 %  15,238
  96 % 
Consumer loan and credit services loss provision 304
 400
  (24)%  315
  (21)% 
Total cost of revenue 160,743
 132,721
  21 %  166,089
  25 % 
               
Net revenue 183,565
 166,483
  10 %  189,248
  14 % 
               
Segment expenses:              
Store operating expenses 94,736
 83,367
  14 %  97,565
  17 % 
Depreciation and amortization 7,723
 7,919
  (2)%  7,956
   % 
Total segment expenses 102,459
 91,286
  12 %  105,521
  16 % 
               
Segment pre-tax operating income $81,106
 $75,197
  8 %  $83,727
  11 % 


Retail Merchandise Sales Operations


Latin America retail merchandise sales increased 16% (19%decreased 18% (8% on a constant currency basis) to $231,034$262.5 million during the nine months ended September 30, 20172020 compared to $199,861$320.5 million for the nine months ended September 30, 2016.2019. The increasedecrease was primarily due to a 9% increasethe impacts of COVID-19 as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q, partially offset by additional revenue contributions from recent acquisitions and new store openings. Same-store retail sales decreased 22% (13% on a constant currency basis) in same-store retail sales, which included a same-store retail sales increase of 25% (20% on a constant currency basis) in the Maxi Prenda stores acquired in the fourth quarter of 2015 and first quarter of 2016. Excluding the Maxi Prenda stores, same-store retail sales increased 9% (13% on a constant currency basis), which was primarily due to strong retail demand trends and the maturation of existing stores. During the nine months ended September 30, 2017, the. The gross profit margin on retail merchandise sales was 37% compared to 38%36% during the nine months ended September 30, 2016.2020 compared to 35% during the nine months ended September 30, 2019.



33



Pawn Lending Operations


Pawn loan fees in Latin America increased 9% (13%decreased 22% (12% on a constant currency basis) totaling $96,090$107.7 million during the nine months ended September 30, 20172020 compared to $87,887$137.9 million for the nine months ended September 30, 2016 as a result of the 24%2019. Same-store pawn fees decreased 26% (16% on a constant currency basis) increase in pawnduring the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. Pawn loan receivables as of September 30, 2017 compared to September 30, 2016. The increase in pawn receivables reflects a same-store pawn receivable increase of 22% (14%decreased 29% (19% on a constant currency basis) and new store additions. The increase inas of September 30, 2020 compared to September 30, 2019, while same-store pawn receivables wasdecreased by 31% (21% on a constant currency basis). The decline in total and same-store pawn receivables and resulting pawn loan fees relates primarily due to strong demand for pawn loansthe impacts of COVID-19 as described in the quarter-to-date section above and in the maturation of existing stores.June 30, 2020 quarterly report on Form 10-Q.


Wholesale Scrap Jewelry Operations


Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 59%44% (also 44% on a constant currency basis) to $15,855$36.7 million during the nine months ended September 30, 20172020 compared to $9,996$25.4 million during the nine months ended September 30, 2016.2019. The increase in wholesale scrap jewelry revenue was primarily due to reducedincreased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories, as well as an increase in general scrapping activitiesvolumes as a result of retail restrictions and demand related to COVID-19. The scrap jewelry gross profit margin in the Maxi Prenda storesLatin America was 23% (13% on a constant currency basis) during the nine months ended September 30, 2016 as those stores were being converted2020 compared to the Company’s proprietary pointprior-year margin of sale3%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019.

Segment Expenses and loan management system. The scrap gross profit marginSegment Pre-Tax Operating Income

Store operating expenses decreased 9% (2% increase on a constant currency basis) to $122.9 million during the nine months ended September 30, 2020 compared to $134.8 million during the nine months ended September 30, 2019. Total store operating expenses decreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 8% increase in the Latin America was 7% (4%weighted-average store count. Same-store operating expenses decreased 15% (5% on a constant currency basis) compared to the prior-year margin of 22%. Scrap jewelry profits accounted for 1% of Latin America net revenue (gross profit) for the nine months ended September 30, 2017, which equaled the nine months ended September 30, 2016.period.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses increased 14% (17% on a constant currency basis) to $94,736 during the nine months ended September 30, 2017 compared to $83,367 during the nine months ended September 30, 2016 and same-store operating expenses increased 4% (7% on a constant currency basis) compared to the prior-year period. The increase in both total and same-store operating expenses was due in large part to increased compensation expense related to incentive pay and entry level wage competition.


The segment pre-tax operating income for the nine months ended September 30, 20172020 was $81,106,$76.6 million, which generated a pre-tax segment operating margin of 24%19% compared to $75,197$105.6 million and 25%22% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees and a 13% unfavorable change in the average value of the Mexican peso, partially offset by an increase in gross profit from scrapping activities and declines in store operating expenses.


34



Consolidated Results of Operations


The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the nine months ended September 30, 2017 as2020 compared to the nine months ended September 30, 2016:2019 (dollars in thousands):

Nine Months Ended
September 30,Increase /
 20202019(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$154,020 $174,234 (12)%
Latin America operations76,596 105,625 (27)%
Consolidated segment pre-tax operating income230,616 279,859 (18)%
Corporate expenses and other income:
Administrative expenses85,642 94,426 (9)%
Depreciation and amortization3,504 4,852 (28)%
Interest expense21,953 25,840 (15)%
Interest income(1,209)(788)53 %
Merger and other acquisition expenses209 1,510 (86)%
Loss on foreign exchange1,639 926 77 %
Loss on extinguishment of debt11,737 — — %
Write-offs and impairments of certain lease intangibles and other assets6,549 — — %
Total corporate expenses and other income130,024 126,766 %
Income before income taxes100,592 153,093 (34)%
Provision for income taxes26,739 42,629 (37)%
Net income$73,853 $110,464 (33)%
  Nine Months Ended    
  September 30, Increase /
  2017 2016 (Decrease)
Consolidated Results of Operations        
U.S. operations segment pre-tax operating income $178,002
 $71,182
  150 % 
Latin America operations segment pre-tax operating income 81,106
 75,197
  8 % 
Consolidated segment pre-tax operating income 259,108
 146,379
  77 % 
         
Corporate expenses and other income:        
Administrative expenses 93,542
 58,277
  61 % 
Depreciation and amortization 16,322
 3,419
  377 % 
Interest expense 17,827
 13,859
  29 % 
Interest income (1,138) (636)  79 % 
Merger and other acquisition expenses 3,164
 33,877
  (91)% 
Loss on extinguishment of debt 14,114
 
   % 
Net loss on sale of common stock of Enova 
 253
  (100)% 
Total corporate expenses and other income 143,831
 109,049
  32 % 
         
Income before income taxes 115,277
 37,330
  209 % 
         
Provision for income taxes 39,119
 13,895
  182 % 
         
Net income $76,158
 $23,435
  225 % 
         
Comprehensive income (loss) $107,519
 $(7,269)  1,579 % 


Corporate Expenses and Taxes


Administrative expenses increased 61%decreased 9% to $93,542$85.6 million during the nine months ended September 30, 20172020 compared to $58,277$94.4 million during the nine months ended September 30, 2016,2019, primarily due to a reduction in incentive-based compensation expense, reduced travel costs, other cost saving initiatives as a result of the MergerCOVID-19 and a 54% increase in the weighted-average store count resulting in additional management and supervisory compensation and other support expenses required for such growth, partially offset by a 3%13% unfavorable change in the average value of the Mexican peso which reduced comparative administrativeresulting in lower U.S. dollar translated expenses, partially offset by a 4% increase in Mexico. As a percentagethe consolidated weighted-average store count. Administrative expenses were 7% of revenue administrative expensesduring both the nine months ended September 30, 2020 and 2019.

Interest expense decreased from 9%15% to $22.0 million during the nine months ended September 30, 20162020 compared to 7%$25.8 million for the nine months ended September 30, 2019, primarily due to lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the nine months ended September 30, 2017, primarily due2020 compared to synergies realized from the Merger and the Maxi Prenda acquisition.

Depreciation and amortization increased to $16,322 during the nine months ended September 30, 2017 compared to $3,419 during the nine months ended September 30, 2016 primarily due to the assumption of substantial corporate property and equipment from the Merger and $7,428 in amortization expense related to intangible assets acquired as a result of the Merger.

Interest expense increased to $17,827 during the nine months ended September 30, 2017 compared to $13,859 for the nine months ended September 30, 2016.2019. See “—Liquidity“Liquidity and Capital Resources.”

Merger and other acquisition expenses decreased to $3,164 during the nine months ended September 30, 2017 compared to $33,877 for the nine months ended September 30, 2016, reflecting timing in transaction and integration costs primarily related to the Merger. See “—Non-GAAP Financial Information” for additional details of Merger related expenses.


During the nine months ended September 30, 2017,2020, the Company repurchased through a tender offer, or otherwise redeemed its outstanding $200,000, 6.75%$300.0 million, 5.375% senior notes due 20212024, incurring a loss on extinguishment of debt of $14,114.$11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.


For
35


During the nine months ended September 30, 20172020, the Company recorded a $4.6 million write-off of certain merger related lease intangibles and a $1.9 million impairment of other assets. The lease intangibles, which subsequent to the adoption of ASC 842 are included in the operating lease right of use asset on the consolidated balance sheets (see Note 4 of Notes to Consolidated Financial Statements), were recorded in conjunction with the Cash America merger in 2016 and were written-off primarily as a result of the Company’sCompany purchasing the store real estate from the landlords of certain existing legacy Cash America stores. The $1.9 million impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.

Consolidated effective federal income tax rates for the nine months ended September 30, 2020 and 2019 were 33.9%26.6% and 37.2%27.8%, respectively. The decrease in the effective tax rate was primarily due to certain significant Merger related expenses being non-deductible for income tax purposes during the nine months ended September 30, 2016, the tax impact of the loss on extinguishment of debt and changesInternal Revenue Service finalizing regulations in certain tax estimates made during 2017 as a result of finalizing the 2016 tax returns.

Net Income, Adjusted Net Income, Net Income Per Share and Adjusted Net Income Per Share

The following table sets forth revenue, net revenue, net income, net income per share, adjusted net income and adjusted net income per shareJuly 2020 for the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016:

  Nine Months Ended September 30,
  2017 2016
  As Reported Adjusted As Reported Adjusted
  (GAAP) (Non-GAAP) (GAAP) (Non-GAAP)
Revenue $1,299,617
 $1,299,617
 $626,335
 $626,335
Net revenue $698,370
 $698,370
 $350,688
 $350,688
Net income $76,158
 $87,044
 $23,435
 $47,884
Diluted earnings per share $1.58
 $1.81
 $0.77
 $1.58
Weighted avg diluted shares 48,117
 48,117
 30,372
 30,372

GAAP and adjusted earnings per shareGILTI provisions for the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016 were negatively impacted by $0.03 per share due to the year-over-year 3% unfavorable changeforeign operations in the average value ofU.S. federal tax code as noted in the Mexican peso. Adjusted net income removes certain items from GAAP net income that the Company does not consider to be representative of its actual operating performance, such as Merger and other acquisition expenses, but does not adjust for the effects of foreign currency rate fluctuations. See “—Non-GAAP Financial Information—Adjusted Net Income and Adjusted Net Income Per Share” below.quarter-to-date section above.


LIQUIDITY AND CAPITAL RESOURCES


As of September 30, 2017,2020, the Company’s primary sources of liquidity were $93,411$78.8 million in cash and cash equivalents, $265,544$483.7 million of available and unused funds under the Company’s long-term lines ofrevolving unsecured credit with its commercial lenders, $441,016facilities, $307.0 million in customer loans and fees and service charges receivable and $308,683$168.7 million in inventories. As of September 30, 2017, the amount of cash associated with indefinitely reinvested foreign earnings was $42,329, which is primarily held in Mexican pesos. The Company had working capital of $758,637$371.4 million as of September 30, 20172020.

As of September 30, 2020, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024. As of September 30, 2020, the Company had $40.0 million in outstanding borrowings and total equity exceeded liabilities$3.0 million in outstanding letters of credit under the Credit Facility, leaving $457.0 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at September 30, 2020 was 2.63% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of September 30, 2020, and currently has the capacity to borrow a significant amount of the availability under the Credit Facility under the most restrictive covenant. During the nine months ended September 30, 2020, the Company made net payments of $295.0 million pursuant to the Credit Facility.

During March 2020, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered into an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a ratiobank in Mexico (the “Mexico Credit Facility”) in the amount of 2.2$600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to 1.maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of September 30, 2020. At September 30, 2020, the Company had no amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.


On May 30, 2017,August 26, 2020, the Company completed an offering of $300,000$500.0 million of 5.375%4.625% senior unsecured notes due on JuneSeptember 1, 20242028 (the “Notes”)., all of which are currently outstanding. Interest on the Notes will beis payable semi-annually in arrears on JuneMarch 1 and DecemberSeptember 1, commencing on DecemberMarch 1, 2017.2021. The Notes were sold to thein a private placement agents as initial purchasers for resale only to qualified institutional buyers in accordance withreliance on Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and outside the United States in accordance with Regulation S under the Securities Act. The Company used the proceeds from the offering to repurchase, or otherwise redeem its outstanding $200,000, 6.75%$300.0 million, 5.375% senior notes due 20212024 (the “2021“2024 Notes”), to repay borrowings underpay down a portion of the Company’s credit facilityCredit Facility and to pay for related fees and expenses associated with the Notes offering and the repurchase and redemption of the 20212024 Notes. The Company capitalized approximately $5,200$7.3 million in debt issuance costs, which consisted primarily of placement agentthe initial purchaser’s discount and fees and legal and other professional expenses. The debt issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notes in the accompanying condensed consolidated balance sheets.



36


The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its primary revolving bank credit facility.Credit Facility. The Notes will permit the Company to make share repurchases of up to $100,000 with the net proceeds of the Notes and other available funds and to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt

Ratio”) is less than 2.252.75 to 1.00.1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the “Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period. As of September 30, 2020, the Net Debt Ratio was 1.7 to 1. See “Non-GAAP Financial Information” for additional information on the calculation of the Net Debt Ratio.


The Company may redeem some or all of the Notes at any time on or after JuneSeptember 1, 2020,2023, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to JuneSeptember 1, 2020,2023, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 35%40% of the Notes on or prior to JuneSeptember 1, 2020,2023 with the proceeds of certain equity offerings at athe redemption price of 105.375% ofprices set forth in the principal amount of the Notes redeemed, plus accrued and unpaid interest, if any. In addition, upon a change of control, noteholders have the right to requireIndenture. If the Company sells certain assets or consummates certain change in control transactions, the Company will be required to purchasemake an offer to repurchase the Notes at a price equal to 101% ofNotes.

During the principal amount of the Notes, plus accrued and unpaid interest, if any.

For the ninethree months ended September 30, 2017,2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a $14,114 loss on extinguishment of debt related to the repurchase or redemption of the 2021 Notes$11.7 million, which includes the tender oran early redemption premiums paid over the outstanding $200,000 principal amount of the 2021 Notespremium and other reacquisitionredemption costs of $10,895$8.8 million and the write offwrite-off of unamortized debt issuance costs of $3,219.$2.9 million.
At September 30, 2017, the Company maintained a line of credit with a group of U.S. based commercial lenders (the “2016 Credit Facility”) in the amount of $400,000. In May 2017, the term of the 2016 Credit Facility was extended through September 2, 2022. The calculation of the fixed charge coverage ratio was also amended to remove share repurchases from the calculation to provide greater flexibility for making future share repurchases and paying cash dividends.

At September 30, 2017, the Company had $140,000 in outstanding borrowings and a $4,456 outstanding letter of credit under the 2016 Credit Facility, leaving $255,544 available for future borrowings. The 2016 Credit Facility bears interest, at the Company’s option, at either (i) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (ii) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the 2016 Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the 2016 Credit Facility at September 30, 2017 was 3.75% based on 1 week LIBOR. Under the terms of the 2016 Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The 2016 Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the requirements and covenants of the 2016 Credit Facility as of September 30, 2017, and believes it has the capacity to borrow a substantial portion of the amount available under the 2016 Credit Facility under the most restrictive covenant. During the nine months ended September 30, 2017, the Company made net payments of $120,000 pursuant to the 2016 Credit Facility.

At September 30, 2017, the Company maintained a U.S. dollar denominated line of credit with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $10,000. The Mexico Credit Facility bears interest at 30-day LIBOR plus a fixed spread of 2.0% and matures in December 2017. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the requirements and covenants of the Mexico Credit Facility as of September 30, 2017, and believes it has the capacity to borrow the full amount available under the Mexico Credit Facility under the most restrictive covenant. The Company is required to pay a one-time commitment fee of $25 due when the first amount is drawn/borrowed. At September 30, 2017, the Company had no amount outstanding under the Mexico Credit Facility and $10,000 was available for borrowings.

In general, revenue growth is dependent upon the Company’s ability to fund the addition of store locations (both de novo openings and acquisitions) and growth in customer loan balances and inventories. In addition to these factors, changes in loan balances, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to the Merger, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansions and acquisitions, affect the Company’s liquidity. Management believes cash on hand, the borrowings available under its credit facilities, anticipated cash generated from operations (including the normal seasonal increases in operating cash flows occurring in the first and fourth quarters) and other current working capital will be sufficient to meet the Company’s anticipated capital requirements for its business for at least the next twelve months. Where appropriate or desirable, in connection with the Company’s efficient management of its liquidity position, the Company could seek to raise additional funds from a variety of sources, including the sale of assets, reductions in capital spending, the issuance of debt or equity securities and/or changes to its management of current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory and adjust outflows of cash in its lending practices, gives the Company flexibility to quickly modify its business strategy to increase cash

flow from its business, if necessary. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “—Regulatory Developments.”


The Company regularly evaluates opportunities to optimize its capital structure, including through consideration of the issuance of debt or equity, to refinance existing debt and to enter into interest rate hedge transactions, such as interest rate swap agreements, to fund ongoing cash needs, such as general corporate purposes, growth initiatives and its dividend and stock repurchase program.


The following tables set forth certain historical informationcontinued developments and fluidity of the COVID-19 situation make it difficult to predict the impact of COVID-19 on the Company’s liquidity and presents a material uncertainty which could adversely affect the Company’s results of operations, financial condition and cash flows in the future. The Company’s cash flows depend heavily on the uninterrupted operation of its stores with respectsufficient customer activity. If the Company’s pawnshops were deemed non-essential and became subject to closure, or customer demand for the Company’s retail and lending products materially declines, the Company’s cash flows would be materially impaired and the Company could seek to raise additional funds from a variety of sources, including but not limited to, repatriation of excess cash held in Latin America, the sale of assets, reductions in operating expenses, capital expenditures and dividends, the forbearance or deferral of operating expenses, the issuance of debt or equity securities, leveraging currently unencumbered real estate owned by the Company and/or changes to its management of current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory, which accounts for approximately 53% of total inventory, gives the Company flexibility to quickly increase cash flow, if necessary.

Other factors such as changes in general customer traffic and demand, loan balances, loan-to-value ratios, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to merger and acquisition activities, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansion and acquisitions, affect the Company’s liquidity. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “Regulatory Developments.” A prolonged reduction in earnings and EBITDA could limit the Company’s future ability to fully borrow under its lines of credit under its current leverage covenants. Additionally, potential disruptions to the Company’s sources and uses of cash and other key indicators of liquidity:

  Nine Months Ended
  September 30,
  2017 2016
Cash flow provided by operating activities $148,846
 $40,474
Cash flow used in investing activities $(22,475) $(88,957)
Cash flow provided by (used in) financing activities $(128,365) $50,537

  Balance at September 30,
  2017 2016
Working capital $758,637
 $817,559
Current ratio6.57:1 5.85:1 
Liabilities to equity ratio0.45:1 0.59:1 
Net Debt Ratio (1)
1.28:1 3.42:1 

(1)
Pursuant to the covenants of the Notes, the Company may make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's Net Debt Ratio is less than 2.25 to 1.00. Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP measure. See “—Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

Net cash provided by operating activities increased $108,372, or 268%,business resulting from $40,474 forCOVID-19 could adversely impact the nine months ended September 30, 2016 to $148,846 for the nine months ended September 30, 2017, due primarily to an increase in net income of $52,723 and net changes in certain adjustments and operating assets and liabilities (as detailedCompany’s liquidity in the condensed consolidated statements of cash flows).future.


Net cash used in investing activities decreased $66,482, or 75%, from $88,957 for the nine months ended September 30, 2016 to $22,475 for the nine months ended September 30, 2017. Cash flows from investing activities are utilized primarily to fund pawn store acquisitions and purchases of property and equipment. In addition, net cash flows related to fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid $1,141intends to continue expansion through new store openings in cash relatedLatin America and through acquisitions both in the U.S. and Latin America. Additionally, as opportunities arise at reasonable valuations, the Company may continue to acquisitionspurchase real estate from its landlords at existing stores.

A total of 64 stores were opened during the nine months ended September 30, 2017 compared2020. The impacts of COVID-19 will likely limit the number of 2020 openings to $28,756 ina total of 70 to 75 stores. Future store openings remain subject to uncertainties related to the prior-year period. In addition,COVID-19 pandemic, including but not limited to, the portion of the aggregate Merger consideration paid in cash upon closing of the Merger, net of cash acquired, was $8,251 during nine months ended September 30, 2016. The Company received net repayments on loan receivables of $5,261 during the nine months ended September 30, 2017 comparedability to net fundings of $31,486 during the nine months ended September 30, 2016continue construction projects and received proceeds of $2,962 from the sale of 317,000 shares of common stock of Enova International, Inc. during the nine months ended September 30, 2016.obtain necessary licenses and permits, utility services, store equipment, supplies and staffing.

Net cash used in financing activities increased $178,902, or 354%, from net cash provided by financing activities of $50,537 for the nine months ended September 30, 2016 to net cash used in financing activities of $128,365 for the nine months ended September 30, 2017. Net payments on the Company’s credit facilities were $120,000 during the nine months ended September 30, 2017 compared to net proceeds of $302,000 during the nine months ended September 30, 2016. During the nine months ended September 30, 2017, the Company received $300,000 in proceeds from the private offering of the Notes and paid $5,342 in debt issuance costs. Using part of the proceeds from the Notes, the Company repurchased, or otherwise redeemed, the $200,000 2021 Notes and paid tender or redemption premiums over the face value of the 2021 Notes and other reacquisition costs of $10,895 during the nine months ended September 30, 2017. In addition, the Company repaid $6,532 in peso-denominated debt assumed from the Maxi Prenda acquisition and $232,000 in debt assumed in conjunction with the Merger during the nine months ended September 30, 2016. The Company repurchased $65,035 worth of shares of its common stock, realized proceeds from the exercise
37



of stock options of $307 and paid dividends of $27,400 during the nine months ended September 30, 2017, compared to dividends paid of $10,591 during the nine months ended September 30, 2016.

During the nine months ended September 30, 2017, the Company opened 32 new pawn stores in Latin America, acquired five pawn stores in Latin America, opened two pawn stores in the U.S. and acquired one pawn store in the U.S. The cumulative purchase price of the 2017 acquisitions was $1,154, net of cash acquired and certain post-closing adjustments. The purchases were composed of $1,124 in cash paid during the nine months ended September 30, 2017 and $30 of deferred purchase price payable to the sellers in 2017. During the nine months ended September 30, 2017, the Company also paid $17 of deferred purchase price amounts payable related to prior-year acquisitions. The Company funded $26,595 in capital expenditures during the nine months ended September 30, 2017, related primarily to maintenance capital expenditures and new store additions.

The Company intends to continue expansion primarily through acquisitions and new store openings. For fiscal 2017, the Company expects to add approximately 50 to 60 stores, primarily in Latin America. The Company expects that total capital expenditures for 2017, including expenditures for new and remodeled stores and other corporate assets, will total approximately $32,000 to $37,000. Management believes that cash on hand, the amounts available to be drawn under the credit facilities and cash generated from operations will be sufficient to accommodate the Company’s current operations and store expansion plans for the remainder of 2017.

The Company continually looks for, and is presented with, potential acquisition opportunities. The Company currently has no other contractual commitments for materially significant future acquisitions, business combinations or capital commitments. The Companyopportunities and will evaluate potential acquisitions based upon growth potential, purchase price, available liquidity, debt covenant restrictions, strategic fit and quality of management personnel, among other factors. IfThe Company acquired 40 pawn stores in Latin America during the nine months ended September 30, 2020 for a cumulative purchase price of $7.2 million, net of cash acquired and subject to future post-closing adjustments. In addition, the Company encounters an attractive opportunitypurchased the real estate at 17 store locations from landlords at existing stores for a cumulative purchase price of $20.9 million during the nine months ended September 30, 2020.

The following tables set forth certain historical information with respect to acquire new storesthe Company’s sources and uses of cash and other key indicators of liquidity (dollars in thousands):
 Nine Months Ended
September 30,
20202019
Cash flow provided by operating activities$177,366 $163,824 
Cash flow provided by (used in) investing activities$87,791 $(121,042)
Cash flow used in financing activities$(229,878)$(54,230)
As of September 30,
20202019
Working capital$371,410 $581,986 
Current ratio2.8:13.8:1
Liabilities to equity ratio0.8:10.8:1
Net Debt Ratio (1)
1.7:11.9:1

(1)     Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

Net cash provided by operating activities increased $13.5 million, or 8%, from $163.8 million for the nine months ended September 30, 2019 to $177.4 million for the nine months ended September 30, 2020 due to net changes in certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the near future,consolidated statements of cash flows), partially offset by a decrease in net income of $36.6 million.

Net cash provided by investing activities increased $208.8 million, or 173%, from net cash used in investing activities of $121.0 million for the nine months ended September 30, 2019 to net cash provided by investing activities of $87.8 million for the nine months ended September 30, 2020. Cash flows from investing activities are utilized primarily to fund pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes capital expenditures for improvements to existing stores, new store openings and other corporate assets, and discretionary purchases of store real property. In addition, cash flows related to net fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid $9.3 million in cash related to current and prior-year store acquisitions, $27.9 million for furniture, fixtures, equipment and improvements and $20.9 million for discretionary store real property purchases during the nine months ended September 30, 2020 compared to $42.0 million, $33.1 million and $43.0 million in the prior-year period, respectively. The Company received funds from a net decrease in pawn and consumer loans of $145.9 million during the nine months ended September 30, 2020 compared to funding a net increase in pawn and consumer loans of $3.0 million during the nine months ended September 30, 2019.

Net cash used in financing activities increased $175.6 million, or 324%, from $54.2 million for the nine months ended September 30, 2019 to $229.9 million for the nine months ended September 30, 2020. Net payments on the credit facilities were $298.5 million during the nine months ended September 30, 2020 compared to net borrowings of $45.0 million during the nine months ended September 30, 2019. During the nine months ended September 30, 2020, the Company may seek additional financing,received $500.0 million in proceeds from the termsprivate offering of which will be negotiated on a case-by-case basis.

Asthe Notes and paid $5.3 million in debt issuance costs. Using part of the proceeds from the Notes, the Company redeemed the $300.0 million 2024 Notes and paid redemption premiums over the face value of the 2024 Notes and other redemption costs of $8.8 million during the nine months ended September 30, 2017,2020. The Company funded $80.3 million worth of share repurchases and paid dividends of $33.6 million during the nine months ended September 30, 2020, compared to funding $67.2 million worth of share repurchases and dividends paid of $32.4 million during the nine months ended September 30, 2019. In addition, the Company has contractual commitments to deliver a totalpaid $3.3 million in withholding taxes on net share settlements of 7,475 gold ounces overrestricted stock unit awards during the nine months of October through December 31, 2017. The ounces required to be delivered over this time period are well within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.ended September 30, 2020.


38


In January 2015,October 2020, the Company’s Board of Directors authorizeddeclared a common stock repurchase program for up to 2,000,000 shares of the Company’s outstanding common stock. During the first quarter of 2017, the Company repurchased 228,000 shares of its common stock at an aggregate cost of $10,005 and an average cost per share of $43.94. In May 2017, the Company’s Board of Directors authorized a new common stock repurchase program for up to $100,000 of the Company’s outstanding common stock. The new share repurchase program replaced the Company’s prior share repurchase plan, which was terminated in May 2017. Under the May 2017 stock repurchase program, the Company has repurchased 954,000 shares of its common stock at an aggregate cost of $55,030 and an average cost per share of $57.65 and $44,970 remains available for repurchases as of September 30, 2017. The Company intends to continue repurchases under its repurchase program in 2017 through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy and the availability of alternative investment opportunities.

In October 2017, the Company’s Board of Directors authorized an additional common stock repurchase program for up to $100,000 of the Company’s outstanding common stock to become effective upon completion of the May 2017 program.

In October 2017, the Company’s Board of Directors approved a plan to increase the annual dividend 5% from $0.76 per share to $0.80 per share, or $0.20 per share quarterly, beginning in the fourth quarter of 2017. The $0.20$0.27 per share fourth quarter cash dividend on common shares outstanding, or an aggregate of $9,470$11.2 million based on the September 30, 20172020 share counts, declared by the Board of Directorscount, which will be paid on November 30, 201727, 2020 to stockholders of record as of November 13, 2017. The2020. While the Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business requirements, compliance with legal requirements, andexpected liquidity, debt covenant restrictions.restrictions and other relevant factors including the impact of COVID-19.


In October 2020, the Company lifted the temporary suspension of its stock repurchase program put in place in April at the onset of the COVID-19 pandemic. Future stock repurchases are subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, the availability of alternative investment opportunities and the impact of COVID-19.

As of September 30, 2020, the Company had contractual commitments to deliver a total of 30,500 gold ounces between the months of October 2020 and August 2021 at a weighted-average price of $1,734 per ounce. The ounces required to be delivered over this time period are within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.

REGULATORY DEVELOPMENTS   


The Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. Effective June 30, 2020, the Company no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. The Company remains subject to significant regulation of its pawn and general business operations in all of the jurisdictions in which it operates. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2019 annual report on Form 10-K filed with the Securities and Exchange Commission (“SEC”) on February 3, 2020 and Part I, Item 2, “Regulatory Developments” of the Company’s June 30, 2020 quarterly report on Form 10-Q. There have been no material changes in regulatory developments affecting the Company since June 30, 2020.

NON-GAAP FINANCIAL INFORMATION


The Company uses certain financial calculations such as adjusted net income, adjusted net incomediluted earnings per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results (as defined or explained below) as factors in the measurement and evaluation of the Company’s operating performance and period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than generally accepted accounting principles (“GAAP”),GAAP, primarily by excluding from a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial calculations are “non-GAAP financial measures” as defined in Securities and Exchange Commission (“SEC”)under the SEC rules. The Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company’s core operating performance and because management believes they provide greater transparency into the Company’s results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating adjusted net income, adjusted net income per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency resultsthese non-GAAP financial measures are significant components in understanding and assessing the Company’s financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company’s GAAP financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP and are thus susceptible to varying calculations, adjusted net income, adjusted net income per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results,the non-GAAP financial measures, as presented, may not be comparable to other similarly titled measures of other companies.


While acquisitions are an important part of the Company’s overall strategy, the Company has adjusted the applicable financial calculations to exclude merger and other acquisition expenses to allow more accurate comparisons of the financial results to prior periods. In addition, the Company does not consider these merger and other acquisition expenses to be related to the organic operations of the acquired businesses or its continuing operations and such expenses are generally not relevant to assessing or estimating the long-term performance of the acquired businesses. Merger and other acquisition expenses include incremental costs directly associated with merger and acquisition activities, including professional fees, legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate facilities, among others.


39


The Company expects to incur additional expenseshas certain leases in 2017 and 2018Mexico which are denominated in connection with its Merger and integrationU.S. dollars. The lease liability of Cash America.these U.S. dollar denominated leases, which is considered a monetary liability, is remeasured into Mexican pesos using current period exchange rates resulting in the recognition of foreign currency exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses because they are non-cash, non-operating items because it generally would not incur such coststhat could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period lease liability being remeasured and expenses as partto improve comparability of its continuing operations. The Merger related expenses are predominantly incremental costs directly associatedcurrent periods presented with prior periods due to the Merger and integrationadoption of Cash America, including professional fees, legal expenses, severance and retention payments, accelerated vesting of certain equity compensation awards, contract breakage costs and costs related to consolidation of technology systems and corporate facilities.ASC 842 on January 1, 2019.



Adjusted Net Income and Adjusted Net IncomeDiluted Earnings Per Share


Management believes the presentation of adjusted net income and adjusted net incomediluted earnings per share (“Adjusted Income Measures”) provides investors with greater transparency and provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes are non-operating in nature and not representative of the Company’s core operating performance.performance of its continuing operations. In addition, management believes the adjustments shown below are useful to investors in order to allow them to compare the Company’s financial results for the current periods presented with the prior periods presented.


The following table provides a reconciliation between the net income and diluted earnings per share calculated in accordance with GAAP to the Adjusted Income Measures,adjusted net income and adjusted diluted earnings per share, which are shown net of tax:tax (in thousands, except per share amounts):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
In ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer Share
Net income and diluted earnings per share, as reported$15,062 $0.36 $34,761 $0.81 $73,853 $1.77 $110,464 $2.55 
Adjustments, net of tax:
Merger and other acquisition expenses5  567 0.01 151  1,097 0.02 
Non-cash foreign currency (gain) loss related to lease liability(308)(0.01)340 0.01 2,453 0.06 (34)— 
Loss on extinguishment of debt9,037 0.22 — — 9,037 0.22 — — 
Non-cash write-off of certain merger related lease intangibles (1)
644 0.02 — — 3,579 0.09 — — 
Non-cash impairment of certain other assets (2)
�� — — 1,463 0.03 — — 
Consumer lending wind-down costs and asset impairments13  578 0.01 84  2,537 0.06 
Adjusted net income and diluted earnings per share$24,453 $0.59 $36,246 $0.84 $90,620 $2.17 $114,064 $2.63 
 Three Months Ended September 30, Nine Months Ended September 30,
 2017 2016 2017 2016
 In Thousands Per Share In Thousands Per Share In Thousands Per Share In Thousands Per Share
Net income (loss), as reported$28,274
 $0.59
 $(1,412) $(0.04) $76,158
 $1.58
 $23,435
 $0.77
Adjustments, net of tax:               
Merger related expenses:               
Transaction
 
 10,915
 0.32
 
 
 13,732
 0.45
Severance and retention56
 
 8,737
 0.25
 857
 0.02
 8,737
 0.29
Other518
 0.02
 1,726
 0.05
 1,137
 0.02
 1,726
 0.06
Total Merger related expenses574
 0.02
 21,378
 0.62
 1,994
 0.04
 24,195
 0.80
Other acquisition expenses
 
 
 
 
 
 94
 
Loss on extinguishment of debt13
 
 
 
 8,892
 0.19
 
 
Net loss on sale of common stock of Enova
 
 160
 
 
 
 160
 0.01
Adjusted net income$28,861
 $0.61
 $20,126
 $0.58
 $87,044
 $1.81
 $47,884
 $1.58


(1)    Certain above/below market store lease intangibles, recorded in conjunction with the Cash America merger in 2016, were written-off as a result of the Company purchasing the real estate from the landlords of the respective stores.

(2)    Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.

40



The following tables provide a reconciliation of the gross amounts, the impact of income taxes and the net amounts for each of the adjustments included in the table above:above (in thousands):

 Three Months Ended September 30,
 2017 2016
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger related expenses (1)
$911
 $337
 $574
 $29,398
 $8,020
 $21,378
Loss on extinguishment of debt20
 7
 13
 
 
 
Net loss on sale of common stock of Enova
 
 
 253
 93
 160
Total adjustments$931
 $344
 $587
 $29,651
 $8,113
 $21,538

 Nine Months Ended September 30,
 2017 2016
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger related expenses (1)
$3,164
 $1,170
 $1,994
 $33,727
 $9,532
 $24,195
Other acquisition expenses
 
 
 150
 56
 94
Loss on extinguishment of debt14,114
 5,222
 8,892
 
 
 
Net loss on sale of common stock of Enova
 
 
 253
 93
 160
Total adjustments$17,278
 $6,392
 $10,886
 $34,130
 $9,681
 $24,449

(1)
Resulting tax benefit for the three and nine months ended September 30, 2016 is less than the statutory rate as a portion of the transaction costs were not deductible for tax purposes.

Three Months Ended September 30,
 20202019
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and other acquisition expenses$7 $2 $5 $805 $238 $567 
Non-cash foreign currency (gain) loss related to lease liability(439)(131)(308)486 146 340 
Loss on extinguishment of debt11,737 2,700 9,037 — — — 
Non-cash write-off of certain merger related lease intangibles837 193 644 — — — 
Consumer lending wind-down costs and asset impairments17 4 13 751 173 578 
Total adjustments$12,159 $2,768 $9,391 $2,042 $557 $1,485 
Nine Months Ended September 30,
20202019
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and other acquisition expenses$209 $58 $151 $1,510 $413 $1,097 
Non-cash foreign currency loss (gain) related to lease liability3,505 1,052 2,453 (49)(15)(34)
Loss on extinguishment of debt11,737 2,700 9,037 — — — 
Non-cash write-off of certain merger related lease intangibles4,649 1,070 3,579 — — — 
Non-cash impairment of certain other assets1,900 437 1,463 — — — 
Consumer lending wind-down costs and asset impairments109 25 84 3,295 758 2,537 
Total adjustments$22,109 $5,342 $16,767 $4,756 $1,156 $3,600 
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Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA


The Company defines EBITDA as net income before income taxes, depreciation and amortization, interest expense and interest income and adjusted EBITDA as EBITDA adjusted for certain items as listed below that management considers to be non-operating in nature and not representative of its actual operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial performance, and adjusted EBITDA is used in the calculation of the Net Debt Ratio as defined in the Company’s senior unsecured notes covenants. The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA:EBITDA (dollars in thousands):
Trailing Twelve
Three Months EndedNine Months EndedMonths Ended
September 30,September 30,September 30,
202020192020201920202019
Net income$15,062 $34,761 $73,853 $110,464 $128,007 $158,539 
Income taxes2,624 14,203 26,739 42,629 44,103 57,730 
Depreciation and amortization10,426 10,674 31,424 31,058 42,270 40,934 
Interest expense6,561 8,922 21,953 25,840 30,148 34,420 
Interest income(499)(429)(1,209)(788)(1,476)(1,016)
EBITDA34,174 68,131 152,760 209,203 243,052 290,607 
Adjustments:
Merger and other acquisition expenses7 805 209 1,510 465 3,579 
Non-cash foreign currency (gain) loss related to lease liability(439)486 3,505 (49)2,621 (49)
Loss on extinguishment of debt11,737 — 11,737 — 11,737 — 
Non-cash write-off of certain merger related lease intangibles837 — 4,649 — 4,649 — 
Non-cash impairment of certain other assets — 1,900 — 1,900 — 
Consumer lending wind-down costs and asset impairments17 751 109 3,295 268 4,809 
Adjusted EBITDA$46,333 $70,173 $174,869 $213,959 $264,692 $298,946 
Net Debt Ratio calculation:
Total debt (outstanding principal)$540,000 $640,000 
Less: cash and cash equivalents(78,844)(61,183)
Net debt$461,156 $578,817 
Adjusted EBITDA$264,692 $298,946 
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)1.7 :11.9 :1
              Trailing Twelve
  Three Months Ended Nine Months Ended Months Ended
  September 30, September 30, September 30,
  2017 2016 2017 2016 2017 2016
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
 $112,850
 $42,845
Income taxes  13,293
  1,835
  39,119
  13,895
  58,544
  22,112
Depreciation and amortization  13,872
  7,281
  42,804
  17,165
  57,504
  21,453
Interest expense  6,129
  5,073
  17,827
  13,859
  24,288
  18,264
Interest income  (418)  (138)  (1,138)  (636)  (1,253)  (1,059)
EBITDA  61,150
  12,639
  174,770
  67,718
  251,933
  103,615
Adjustments:                  
Merger related expenses  911
  29,398
  3,164
  33,727
  5,657
  33,727
Other acquisition expenses  
  
  
  150
  300
  1,850
Loss on extinguishment of debt  20
  
  14,114
  
  14,114
  
Net (gain) / loss on sale of common stock of Enova  
  253
  
  253
  (1,552)  253
Adjusted EBITDA $62,081
 $42,290
 $192,048
 $101,848
 $270,452
 $139,445
                   
Net Debt Ratio calculated as follows:                  
Total debt (outstanding principal)             $440,000
 $560,000
Less: cash and cash equivalents              (93,411)  (83,356)
Net debt             $346,589
 $476,644
Adjusted EBITDA             $270,452
 $139,445
Net Debt Ratio             1.28:1
3.42:1



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Free Cash Flow and Adjusted Free Cash Flow


For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow as cash flow from operating activities less purchases of propertyfurniture, fixtures, equipment and equipmentimprovements and net fundings/repayments of pawn and consumer loans, which are considered to be operating in nature by the Company but are included in cash flow from investing activities, and adjustedactivities. Adjusted free cash flow is defined as free cash flow adjusted for Merger relatedmerger and other acquisition expenses paid that management considers to be non-operating in nature.

Free cash flow and adjusted free cash flow are commonly used by investors as an additional measure of cash generated by business operations that may be used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, may be available to invest in future growth through new business development activities or acquisitions, repurchase stock, pay cash dividends or repay debt obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with GAAP. Free cash flow during the periods ended September 30, 2020 was significantly improved due primarily to increased cash flows from retail sales and a net reduction in pawn loans outstanding associated with impacts of COVID-19 as further described in the “Operating Results for the Three Months Ended September 30, 2020 Compared to the Three Months Ended September 30, 2019” section above. The following table reconciles net cash flow from operating activities to free cash flow and adjusted free cash flow:flow (in thousands):

Trailing Twelve
Three Months EndedNine Months EndedMonths Ended
September 30,September 30,September 30,
202020192020201920202019
Cash flow from operating activities$34,067 $57,851 $177,366 $163,824 $245,138 $233,034 
Cash flow from certain investing activities:
Loan receivables, net (1)
(32,349)(22,572)145,930 (2,998)183,334 20,182 
Purchases of furniture, fixtures, equipment and improvements(7,377)(10,200)(27,853)(33,104)(39,060)(43,013)
Free cash flow(5,659)25,079 295,443 127,722 389,412 210,203 
Merger and other acquisition expenses paid, net of tax benefit5 567 151 1,097 330 2,568 
Adjusted free cash flow$(5,654)$25,646 $295,594 $128,819 $389,742 $212,771 

          Trailing Twelve
  Three Months Ended Nine Months Ended Months Ended
  September 30, September 30, September 30,
  2017 2016 2017 2016 2017 2016
Cash flow from operating activities $46,033
 $901
 $148,846
 $40,474
 $205,226
 $68,101
Cash flow from investment activities:            
Loan receivables, net of cash repayments (28,702) (22,020) 5,261
 (31,486) 20,675
 (12,903)
Purchases of property and equipment (9,194) (6,353) (26,595) (23,426) (37,032) (28,971)
Free cash flow 8,137
 (27,472) 127,512
 (14,438) 188,869
 26,227
Merger related expenses paid, net of tax benefit 898
 18,158
 4,443
 19,715
 5,667
 19,715
Adjusted free cash flow $9,035
 $(9,314) $131,955
 $5,277
 $194,536
 $45,942
(1)    Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.


Constant Currency Results


The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency” basis, which is considered a non-GAAP measurement of financial performance.measure. The Company’s management uses constant currency results to evaluate operating results of business operations in Latin America, which are primarily transacted in local currencies.


The Company believes constant currency results provide investors with valuable supplemental information regarding the underlying performance of its business operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from the prior-year comparable period, as opposed to the current comparable period, in order to exclude the effects of foreign currency rate fluctuations for purposes of evaluating period-over-period comparisons. Business operations in Mexico, Guatemala and GuatemalaColombia are transacted in Mexican pesos, and Guatemalan quetzales and Colombian pesos, respectively. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. See the Latin America operations segment tables in “—Results“Results of Continuing Operations” above for additional reconciliation of certain constant currency amounts to as reported GAAP amounts.

43



REGULATORY DEVELOPMENTS   

The Company is subject to significant regulation of its pawn, consumer loan and general business operations in all of the jurisdictions in which it operates. These regulations are implemented through various laws, ordinances and regulatory pronouncements from federal, state and municipal governmental entities in the U.S. and Latin America. These regulatory bodies often have broad discretionary authority over the establishment, interpretation and enforcement of such regulations. These regulations are subject to change, sometimes significantly, as a result of political, economic or social trends, events and media perception.

The Company is subject to specific laws, regulations and ordinances primarily concerning its pawn and consumer lending operations. Many statutes and regulations prescribe, among other things, the general terms of the Company’s pawn and consumer loan agreements, including maximum service fees and/or interest rates that may be charged and collected and mandatory consumer disclosures. In many municipal, state and federal jurisdictions, in both the U.S. and countries in Latin America, the Company must obtain and maintain regulatory operating licenses and comply with regular or frequent regulatory reporting and registration requirements, including reporting and recording of pawn loans, pawned collateral, used merchandise purchased from the general public, retail sales activities, firearm transactions, export, import and transfer of merchandise, and currency transactions, among other things. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2016 annual report on Form 10-K filed with the SEC on March 1, 2017. There have been no material changes to the Company’s regulatory developments since December 31, 2016, except as explained below.

On July 11, 2017, the Consumer Financial Protection Bureau (“CFPB”) issued a final rule on consumer arbitration agreements banning waiver of class action in pre-dispute arbitration clauses (the “Arbitration Rule”) with an effective date of March 2019. The rule, as written, would have prohibited financial services companies, including the Company, from using arbitration clauses that ban consumers from participating in class actions. On July 25, 2017, the House of Representatives voted to repeal the Arbitration Rule using the Congressional Review Act (the “CRA”) and on October 24, 2017, the Senate also voted to repeal the Arbitration Rule under the CRA. The repeal measure will now go to the president’s desk, where it is expected to be signed. The congressional repeal prevents the measure from returning to legislative consideration for the next five years. The Arbitration Rule was also legally challenged by various industry trades and groups seeking declaratory and injunctive relief and challenging the constitutionality and legality of the Arbitration Rule and the CFPB, among other things (the “Arbitration Lawsuit”). The CRA repeal likely makes the Arbitration Lawsuit moot unless the plaintiffs pursue additional relief or declaration that the CFPB is unconstitutional.

On October 5, 2017, the CFPB released its small-dollar loan rule (the “SDL Rule”), which is scheduled to take effect in July 2019. If the SDL Rule takes effect, lenders, like the Company, will be required, among other things, to determine whether consumers have the ability to repay their loans before issuing certain short-term small dollar, payday and auto title loans. Importantly, the SDL Rule does not apply to non-recourse pawn loans. The SDL Rule applies to all storefront and online small-dollar short-term lenders regardless of state license or tribal affiliation. However, the CFPB provided for an exception for lenders offering accommodation loans that make less than 2,500 short-term loans per year and derive no more than 10 percent of their revenue from such loans. Additionally, the CFPB exempted the National Credit Union Administration’s authorized “payday alternative loans” and certain wage advance loans offered to employees by employers. The SDL Rule will likely be subject to legislative challenges, trade association litigation and potentially a new CFPB Director. If the SDL Rule does become effective, the small dollar lending industry will experience a significant regulatory change.

The Company believes that the SDL Rule will not directly impact the vast majority of its pawn products, which comprise approximately 95% of its total revenues.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


Market risks relating to the Company’s operations result primarily from changes in interest rates, gold prices and foreign currency exchange rates, and are described in detail in the Company’s 20162019 annual report on Form 10-K. The impact of current-year fluctuations in gold prices and foreign currency exchange rates, in particular, are further discussed in Part I, Item 2 herein. The Company does not engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes. There have been no material changes to the Company’s exposure to market risks since December 31, 2016.2019.



ITEM 4. CONTROLS AND PROCEDURES


Evaluation of Disclosure Controls and Procedures


The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934) (the “Exchange Act”) as of September 30, 20172020 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation Date, the Company’s disclosure controls and procedures were effective.


Changes in Internal Control Over Financial Reporting


There hashave been no changechanges in the Company’s internal control over financial reporting during the quarter ended September 30, 20172020 that hashave materially affected, or isare reasonably likely to materially affect, the Company’s internal control over financial reporting.


Limitations on Effectiveness of Controls and Procedures


The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect that the Company’s disclosure controls and procedures or internal controls will prevent all possible error and fraud. The Company’s disclosure controls and procedures are, however, designed to provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures are effective at that reasonable assurance level.


PART II. OTHER INFORMATION


ITEM 1. LEGAL PROCEEDINGS


There have been no material changes in the status of legal proceedings previously reported in the Company’s 20162019 annual report on Form 10-K.


ITEM 1A. RISK FACTORS


Important risk factors that could causematerially affect the Company’s business, financial condition or results or events to differ from current expectations,of operations in future periods are described in Part I, Item 1A, “Risk Factors” of the Company’s 20162019 annual report on Form 10-K.10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q. These factors are supplemented by those discussed under “Management’s Discussion And Analysis Of Financial Condition And Results Of Operations” and “Regulatory Developments” in Part I, Item 2 of this quarterly report and in “Governmental Regulation” in Part I, Item 1 of the Company’s 20162019 annual report on Form 10-K. There have been no material changes in the Company’s risk factors from those in Part I, Item 1A, “Risk Factors” of the Company’s 2019 annual report on Form 10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q.


44


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
(In thousands except share and per share amounts)

In January 2015, the Company’s Board of Directors authorized a common stock repurchase program for up to 2,000,000 shares of the Company’s outstanding common stock. During the first quarter of 2017,nine months ended September 30, 2020, the Company repurchased 228,000a total of 981,000 shares of its common stock at an aggregate cost of $10,005$80.3 million and an average cost per share of $43.94.$81.84, all of which were repurchased in the first quarter prior to the temporary suspension of share repurchases in response to the uncertainty related to COVID-19. In May 2017,October 2020, the Company’s BoardCompany lifted the temporary suspension of Directors authorized a new commonits stock repurchase program for up to $100,000put in place in April at the onset of the Company’s outstanding common stock.COVID-19 pandemic. The new share repurchase program replaced the Company’s prior share repurchase plan, which was terminated in May 2017. Under the May 2017Company has approximately $48.5 million remaining availability under its stock repurchase program, the Company has repurchased 954,000 shares of its common stock at an aggregate cost of $55,030 and an average cost per share of $57.65 and $44,970 remains available for repurchases as of September 30, 2017. The Company intends to continue repurchases under its repurchase program in 2017 through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy and the availability of alternative investment opportunities.


The following table provides the information with respect to purchases made by the Company of shares of its common stock during each month the programs were in effect during the nine months ended September 30, 2017:

  
Total
Number
Of Shares
Purchased
 
Average
Price
Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
 Maximum Number Of Shares That May Yet Be Purchased Under The Plans Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
January 1 through January 31, 2017 
 $
 
 1,148,000
 
(2) 
February 1 through February 28, 2017 228,000
 43.94
 228,000
 920,000
 
(2) 
March 1 through March 31, 2017 
 
 
 920,000
 
(2) 
April 1 through April 30, 2017 
 
 
 920,000
 
(2) 
May 1 through May 31, 2017 
 
 
 
(1) 
 $100,000
June 1 through June 30, 2017 290,000
 56.06
 290,000
 
(1) 
 83,731
July 1 through July 31, 2017 292,000
 58.21
 292,000
 
(1) 
 66,733
August 1 through August 31, 2017 269,000
 58.53
 269,000
 
(1) 
 50,989
September 1 through September 30, 2017 103,000
 58.22
 103,000
 
(1) 
 44,970
Total 1,182,000
 $55.01
 1,182,000
    

(1)
The 2,000,000 share repurchase program was terminated in May 2017.

(2)
The $100,000 repurchase program was initiated in May 2017.

In October 2017, the Company’s Board of Directors authorized an additional common stock repurchase program for up to $100,000 of the Company’s outstanding common stock to become effective upon completion of the May 2017 program.


ITEM 3. DEFAULTS UPON SENIOR SECURITIES


Not Applicable.


ITEM 4. MINE SAFETY DISCLOSURES


Not Applicable.


ITEM 5. OTHER INFORMATION


None.


45



ITEM 6. EXHIBITS
  Incorporated by Reference 
Exhibit No.Exhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1DEF 14A0-19133B04/29/2004
3.28-K001-109603.109/02/2016
3.38-K001-109603.104/24/2019
4.18-K001-109604.108/26/2020
31.1    X
31.2    X
32.1    X
32.2    X
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)X


46

    Incorporated by Reference  
Exhibit No. Exhibit Description Form File No. Exhibit Filing Date Filed Herewith
3.1  DEF 14A 0-19133 B 04/29/2004  
3.2  8-K 001-10960 3.1 09/02/2016  
3.3  8-K 001-10960 3.2 09/02/2016  
31.1          X
31.2          X
32.1          X
32.2          X
101 (1)
 The following financial information from the Company's Quarterly Report on Form 10-Q for the third quarter of fiscal 2017, filed with the SEC on November 1, 2017, is formatted in Extensible Business Reporting Language (XBRL): (i) Condensed Consolidated Balance Sheets at September 30, 2017, September 30, 2016 and December 31, 2016, (ii) Condensed Consolidated Statements of Income (Loss) for the three and nine months ended September 30, 2017 and September 30, 2016, (iii) Condensed Consolidated Statements of Comprehensive Income (Loss) for the three and nine months ended September 30, 2017 and September 30, 2016, (iv) Condensed Consolidated Statements of Changes in Stockholders’ Equity for the nine months ended September 30, 2017 and September 30, 2016, (v) Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2017 and September 30, 2016 and (vi) Notes to Condensed Consolidated Financial Statements.         X

(1)
The XBRL related information in Exhibit 101 to this Quarterly Report on Form 10-Q shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to liability of that section and shall not be incorporated by reference into any filing or other document pursuant to the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing or document.


SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: October 26, 2020FIRSTCASH, INC.
Dated: November 1, 2017FIRSTCASH, INC.(Registrant)
(Registrant)
/s/ RICK L. WESSEL
Rick L. Wessel
Chief Executive Officer
(On behalf of the Registrant)
/s/ R. DOUGLAS ORR
R. Douglas Orr
Executive Vice President and Chief Financial Officer
(As Principal Financial and Accounting Officer)

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48