UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


FORM 10-Q
[ X ]QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the quarterly period ended September 30, 2017Quarterly Period Ended March 31, 2021
OR
[    ]TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to ___________


Commission file number 001-10960

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FIRSTCASH, INC.
(Exact name of registrant as specified in its charter)
Delaware75-2237318
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
1600 West 7th Street, Fort Worth, Texas76102
(Address of principal executive offices)(Zip Code)


1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)

(817) 335-1100
(Registrant’s telephone number, including area code)


NONENot Applicable
(Former name, former address and former fiscal year, if changed since last report)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.01 per shareFCFSThe Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    xYes   oNo


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    xYes   o No




Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
x  Large accelerated filer
o  Accelerated filer
o  Non-accelerated filer (Do not check if a smaller reporting company)
o  Smaller reporting company
o  Emerging growth company



Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company


If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     oYes  x No


As of October 25, 2017,April 20, 2021, there were 47,186,68741,027,426 shares of common stock outstanding.









FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED MARCH 31, 2021

INDEX

FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED SEPTEMBER 30, 2017

INDEX








CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE RESULTS


Forward-Looking Information


This quarterly report contains forward-looking statements about the business, financial condition and prospects of FirstCash, Inc. and its wholly owned subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995, can be identified by the use of forward-looking terminology such as “believes,” “projects,” “expects,” “may,” “estimates,” “should,” “plans,” “targets,” “intends,” “could,” “would,” “anticipates,” “potential,” “confident,” “optimistic” or the negative thereof, or other variations thereon, or comparable terminology, or by discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified by the fact these statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events, activities, trends or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and uncertainties.


These forward-looking statements are made to provide the public with management’s current assessment of the Company’s business. AlthoughWhile the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will prove to be accurate. Security holders are cautioned such forward-looking statements involve risks and uncertainties. Certain factors may cause results to differ materially from those anticipated by the forward-looking statements made in this quarterly report. Such factors may include, without limitation, the risks, uncertainties and regulatory developments (1) related to the COVID-19 pandemic, including the unknown duration and severity of the COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, the impact of governmental responses that have been, and may in the future be, imposed in response to the pandemic, including stimulus programs which could adversely impact lending demand and regulations which could adversely affect the Company’s ability to continue to fully operate, potential changes in consumer behavior and shopping patterns which could impact demand for both the Company’s pawn loan and retail products, changes in the economic conditions in the United States and Latin America, which potentially could have an impact on discretionary consumer spending or impact demand for pawn loan products, and currency fluctuations, primarily involving the Mexican peso and (2) those discussed and described in (i) the Company’s 2016 annual reportmost recent Annual Report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) on March 1, 2017,, including the risks described in Part 1, Item 1A, “Risk Factors” thereof, (ii) in this quarterly report, and (iii) the other reports filed subsequently by the Company with the SEC. Many of these risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this quarterly report speak only as of the date of this quarterly report, and the Company expressly disclaims any obligation or undertaking to report any updates or revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.








PART I. FINANCIAL INFORMATION


ITEM 1. FINANCIAL STATEMENTS
FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
 March 31,December 31,
 202120202020
ASSETS   
Cash and cash equivalents$54,641 $75,464 $65,850 
Fees and service charges receivable35,334 40,121 41,110 
Pawn loans265,438 314,296 308,231 
Inventories185,336 227,876 190,352 
Income taxes receivable8,236 4,279 9,634 
Prepaid expenses and other current assets8,629 10,736 9,388 
Total current assets557,614 672,772 624,565 
Property and equipment, net384,617 329,066 373,667 
Operating lease right of use asset287,418 280,840 298,957 
Goodwill974,051 927,290 977,381 
Intangible assets, net83,229 84,999 83,651 
Other assets9,365 9,188 9,818 
Deferred tax assets3,869 8,718 4,158 
Total assets$2,300,163 $2,312,873 $2,372,197 
LIABILITIES AND STOCKHOLDERS’ EQUITY   
Accounts payable and accrued liabilities$79,575 $74,805 $81,917 
Customer deposits38,727 39,728 34,719 
Income taxes payable7,139 9,832 1,148 
Lease liability, current86,529 82,355 88,622 
Total current liabilities211,970 206,720 206,406 
Revolving unsecured credit facilities44,000 355,519 123,000 
Senior unsecured notes493,108 296,744 492,916 
Deferred tax liabilities73,020 64,728 71,173 
Lease liability, non-current186,972 181,787 194,887 
Total liabilities1,009,070 1,105,498 1,088,382 
Stockholders’ equity:   
Common stock493 493 493 
Additional paid-in capital1,218,323 1,224,113 1,221,788 
Retained earnings811,921 749,126 789,303 
Accumulated other comprehensive loss(130,767)(180,472)(118,432)
Common stock held in treasury, at cost(608,877)(585,885)(609,337)
Total stockholders’ equity1,291,093 1,207,375 1,283,815 
Total liabilities and stockholders’ equity$2,300,163 $2,312,873 $2,372,197 
The accompanying notes are an integral part of these consolidated financial statements.
1

FIRSTCASH, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
     
  September 30, December 31,
  2017 2016 2016
ASSETS      
Cash and cash equivalents $93,411
 $83,356
 $89,955
Fees and service charges receivable 45,134
 45,708
 41,013
Pawn loans 371,367
 373,169
 350,506
Consumer loans, net 24,515
 27,792
 29,204
Inventories 308,683
 332,862
 330,683
Income taxes receivable 27,867
 36,449
 25,510
Prepaid expenses and other current assets 23,818
 31,935
 25,264
Investment in common stock of Enova 
 54,786
 
Total current assets 894,795
 986,057
 892,135
       
Property and equipment, net 234,309
 240,749
 236,057
Goodwill 834,883
 865,350
 831,151
Intangible assets, net 95,991
 106,502
 104,474
Other assets 59,054
 69,125
 71,679
Deferred tax assets 12,694
 9,912
 9,707
Total assets $2,131,726
 $2,277,695
 $2,145,203
       
LIABILITIES AND STOCKHOLDERS’ EQUITY      
Accounts payable and accrued liabilities $94,769
 $129,997
 $109,354
Customer deposits 37,626
 37,591
 33,536
Income taxes payable 3,763
 910
 738
Total current liabilities 136,158
 168,498
 143,628
       
Revolving unsecured credit facilities 140,000
 360,000
 260,000
Senior unsecured notes 294,961
 196,373
 196,545
Deferred tax liabilities 73,203
 42,125
 61,275
Other liabilities 19,725
 77,645
 33,769
Total liabilities 664,047
 844,641
 695,217
       
Stockholders’ equity:      
Preferred stock 
 
 
Common stock 493
 493
 493
Additional paid-in capital 1,219,589
 1,217,820
 1,217,969
Retained earnings 436,159
 359,926
 387,401
Accumulated other comprehensive loss (88,445) (109,114) (119,806)
Common stock held in treasury, at cost (100,117) (36,071) (36,071)
Total stockholders’ equity 1,467,679
 1,433,054
 1,449,986
Total liabilities and stockholders’ equity $2,131,726
 $2,277,695
 $2,145,203
       
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except per share amounts)
 Three Months Ended
 March 31,
 20212020
Revenue:  
Retail merchandise sales$272,042 $296,629 
Pawn loan fees115,522 142,115 
Wholesale scrap jewelry sales20,375 26,371 
Consumer loan and credit services fees0 1,375 
Total revenue407,939 466,490 
Cost of revenue:  
Cost of retail merchandise sold157,153 184,695 
Cost of wholesale scrap jewelry sold17,197 22,847 
Consumer loan and credit services loss provision0 (361)
Total cost of revenue174,350 207,181 
Net revenue233,589 259,309 
Expenses and other income:  
Store operating expenses137,324 153,500 
Administrative expenses30,999 32,902 
Depreciation and amortization10,612 10,674 
Interest expense7,230 8,418 
Interest income(158)(185)
Merger and acquisition expenses166 68 
Loss on foreign exchange267 2,685 
Write-off of certain Cash America merger related lease intangibles878 3,630 
Impairment of certain other assets0 1,900 
Total expenses and other income187,318 213,592 
Income before income taxes46,271 45,717 
Provision for income taxes12,556 12,799 
Net income$33,715 $32,918 
Earnings per share:  
Basic$0.82 $0.79 
Diluted$0.82 $0.78 
The accompanying notes are an integral part of these consolidated financial statements.
2

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(unaudited, in thousands, except per share amounts)
     
  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Revenue:        
Retail merchandise sales $246,334
 $152,215
 $750,150
 $386,534
Pawn loan fees 132,545
 79,505
 383,428
 182,816
Wholesale scrap jewelry sales 37,528
 18,956
 107,285
 35,906
Consumer loan and credit services fees 19,005
 10,477
 58,754
 21,079
Total revenue 435,412
 261,153
 1,299,617
 626,335
         
Cost of revenue:        
Cost of retail merchandise sold 161,350
 93,399
 483,458
 239,166
Cost of wholesale scrap jewelry sold 36,831
 16,977
 102,370
 30,701
Consumer loan and credit services loss provision 6,185
 3,413
 15,419
 5,780
Total cost of revenue 204,366
 113,789
 601,247
 275,647
         
Net revenue 231,046
 147,364
 698,370
 350,688
         
Expenses and other income:        
Store operating expenses 138,966
 80,574
 412,780
 190,563
Administrative expenses 29,999
 24,500
 93,542
 58,277
Depreciation and amortization 13,872
 7,281
 42,804
 17,165
Interest expense 6,129
 5,073
 17,827
 13,859
Interest income (418) (138) (1,138) (636)
Merger and other acquisition expenses 911
 29,398
 3,164
 33,877
Loss on extinguishment of debt 20
 
 14,114
 
Net loss on sale of common stock of Enova 
 253
 
 253
Total expenses and other income 189,479
 146,941
 583,093
 313,358
         
Income before income taxes 41,567
 423
 115,277
 37,330
         
Provision for income taxes 13,293
 1,835
 39,119
 13,895
         
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
         
Net income (loss) per share:        
Basic $0.59
 $(0.04) $1.58
 $0.77
Diluted $0.59
 $(0.04) $1.58
 $0.77
         
Dividends declared per common share $0.190
 $0.125
 $0.570
 $0.375
         
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)
 Three Months Ended
 March 31,
 20212020
Net income$33,715 $32,918 
Other comprehensive income (loss):  
Currency translation adjustment(12,335)(83,503)
Comprehensive income (loss)$21,380 $(50,585)
 The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)
     
  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
Other comprehensive income (loss):        
Currency translation adjustment (4,981) (12,248) 31,361
 (28,951)
Change in fair value of investment in common stock of Enova (1)
 
 (1,753) 
 (1,753)
Comprehensive income (loss) $23,293
 $(15,413) $107,519
 $(7,269)
         
(1) Net of tax benefit of $1,031 for the three and nine months ended September 30, 2016.
         
 The accompanying notes are an integral part
of these condensed consolidated financial statements.

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands)
                     
  
Preferred
Stock
 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
  Shares Amount Shares Amount       Shares Amount  
Balance at 12/31/2016 
 $
 49,276
 $493
 $1,217,969
 $387,401
 $(119,806) 769
 $(36,071) $1,449,986
Shares issued under share-based com-pensation plan 
 
 
 
 (440) 
 
 (10) 440
 
Exercise of stock options 
 
 
 
 (242) 
 
 (13) 549
 307
Share-based compensa-tion expense 
 
 
 
 2,302
 
 
 
 
 2,302
Net income 
 
 
 
 
 76,158
 
 
 
 76,158
Dividends paid 
 
 
 
 
 (27,400) 
 
 
 (27,400)
Currency translation adjustment 
 
 
 
 
 
 31,361
 
 
 31,361
Repurchases of treasury stock 
 
 
 
 
 
 
 1,182
 (65,035) (65,035)
Balance at 9/30/2017 
 $
 49,276
 $493
 $1,219,589
 $436,159
 $(88,445) 1,928
 $(100,117) $1,467,679
                     
The accompanying notes are an integral part
of these condensed consolidated financial statements.

3



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands, except per share amounts)
Three Months Ended March 31, 2021
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
 SharesAmount   SharesAmount 
As of 12/31/202049,276 $493 $1,221,788 $789,303 $(118,432)8,238 $(609,337)$1,283,815 
Shares issued under share-based compensation plan, net of 28 shares net-settled— — (7,090)— — (73)5,427 (1,663)
Share-based compensation expense— — 3,625 — — — — 3,625 
Net income— — — 33,715 — — — 33,715 
Cash dividends ($0.27 per share)— — — (11,097)— — — (11,097)
Currency translation adjustment— — — — (12,335)— — (12,335)
Purchases of treasury stock— — — — — 84 (4,967)(4,967)
As of 3/31/202149,276 $493 $1,218,323 $811,921 $(130,767)8,249 $(608,877)$1,291,093 
The accompanying notes are an integral part of these consolidated financial statements.
4

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands)
                     
  
Preferred
Stock
 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
  Shares Amount Shares Amount       Shares Amount  
Balance at 12/31/2015 
 $
 40,288
 $403
 $202,393
 $643,604
 $(78,410) 12,052
 $(336,608) $431,382
Shares issued under share-based com-pensation plan 
 
 7
 
 (3,903) 
 
 (83) 3,903
 
Shares issued upon merger with Cash America 
 
 20,181
 202
 1,015,305
 
 
 
 
 1,015,507
Share-based compensa-tion expense 
 
 
 
 4,025
 
 
 
 
 4,025
Net income 
 
 
 
 
 23,435
 
 
 
 23,435
Dividends paid 
 
 
 
 
 (10,591) 
 
 
 (10,591)
Change in fair value of investment in common stock of Enova, net of tax 
 
 
 
 
 
 (1,753) 
 
 (1,753)
Currency translation adjustment 
 
 
 
 
 
 (28,951) 
 
 (28,951)
Retirement of treasury stock 
 
 (11,200) (112) 
 (296,522) 
 (11,200) 296,634
 
Balance at 9/30/2016 
 $
 49,276
 $493
 $1,217,820
 $359,926
 $(109,114) 769
 $(36,071) $1,433,054
                     
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands, except per share amounts)
Three Months Ended March 31, 2020
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
 SharesAmount   SharesAmount 
As of 12/31/201949,276 $493 $1,231,528 $727,476 $(96,969)6,947 $(512,493)$1,350,035 
Shares issued under share-based compensation plan, net of 46 shares net-settled— — (10,266)— — (93)6,939 (3,327)
Share-based compensation expense— — 2,851 — — — — 2,851 
Net income— — — 32,918 — — — 32,918 
Cash dividends ($0.27 per share)— — — (11,268)— — — (11,268)
Currency translation adjustment— — — — (83,503)— — (83,503)
Purchases of treasury stock— — — — — 981 (80,331)(80,331)
As of 3/31/202049,276 $493 $1,224,113 $749,126 $(180,472)7,835 $(585,885)$1,207,375 
The accompanying notes are an integral part of these consolidated financial statements.
5

FIRSTCASH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
  Nine Months Ended
  September 30,
  2017 2016
Cash flow from operating activities:    
Net income $76,158
 $23,435
Adjustments to reconcile net income to net cash flow provided by operating activities:    
Non-cash portion of credit loss provision 10,012
 2,368
Share-based compensation expense 2,302
 4,025
Net loss on sale of common stock of Enova 
 253
Depreciation and amortization expense 42,804
 17,165
Amortization of debt issuance costs 1,322
 1,083
Amortization of favorable/(unfavorable) lease intangibles, net (744) (58)
Loss on extinguishment of debt 14,114
 
Deferred income taxes, net 11,137
 8,665
Changes in operating assets and liabilities, net of business combinations:    
Fees and service charges receivable (3,017) (2,630)
Inventories 5,206
 (4,924)
Prepaid expenses and other assets 7,819
 1,774
Accounts payable, accrued liabilities and other liabilities (21,036) 2,990
Income taxes 2,769
 (13,672)
Net cash flow provided by operating activities 148,846
 40,474
Cash flow from investing activities:    
Loan receivables, net of cash repayments 5,261
 (31,486)
Purchases of property and equipment (26,595) (23,426)
Portion of aggregate merger consideration paid in cash, net of cash acquired 
 (8,251)
Acquisitions of pawn stores, net of cash acquired (1,141) (28,756)
Proceeds from sale of common stock of Enova 
 2,962
Net cash flow used in investing activities (22,475) (88,957)
Cash flow from financing activities:    
Borrowings from revolving credit facilities 181,000
 396,000
Repayments of revolving credit facilities (301,000) (94,000)
Repayments of debt assumed from acquisitions 
 (238,532)
Issuance of senior unsecured notes 300,000
 
Repurchase/redemption of senior unsecured notes (200,000) 
Repurchase/redemption premiums paid on senior unsecured notes (10,895) 
Debt issuance costs paid (5,342) (2,340)
Purchases of treasury stock (65,035) 
Proceeds from exercise of share-based compensation awards 307
 
Dividends paid (27,400) (10,591)
Net cash flow provided by (used in) financing activities (128,365) 50,537
Effect of exchange rates on cash 5,450
 (5,652)
Change in cash and cash equivalents 3,456
 (3,598)
Cash and cash equivalents at beginning of the period 89,955
 86,954
Cash and cash equivalents at end of the period $93,411
 $83,356
     
The accompanying notes are an integral part
of these condensed consolidated financial statements.


FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
 Three Months Ended
March 31,
 20212020
Cash flow from operating activities:  
Net income$33,715 $32,918 
Adjustments to reconcile net income to net cash flow provided by operating activities:  
Non-cash portion of consumer loan credit loss provision0 (729)
Share-based compensation expense3,625 2,851 
Depreciation and amortization expense10,612 10,674 
Amortization of debt issuance costs395 387 
Write-off of certain Cash America merger related lease intangibles878 3,630 
Impairment of certain other assets0 1,900 
Deferred income taxes, net2,010 4,239 
Changes in operating assets and liabilities, net of business combinations:  
Fees and service charges receivable5,394 3,673 
Inventories purchased directly from customers, wholesalers or manufacturers1,442 6,951 
Prepaid expenses and other assets868 355 
Accounts payable, accrued liabilities and other liabilities3,122 9,755 
Income taxes7,113 781 
Net cash flow provided by operating activities69,174 77,385 
Cash flow from investing activities:  
Loan receivables, net (1)
42,394 52,279 
Purchases of furniture, fixtures, equipment and improvements(9,491)(10,581)
Purchases of store real property(14,441)(9,617)
Acquisitions of pawn stores, net of cash acquired(1,204)(5,477)
Net cash flow provided by investing activities17,258 26,604 
Cash flow from financing activities:  
Borrowings from unsecured credit facilities45,000 106,925 
Repayments of unsecured credit facilities(124,000)(88,000)
Debt issuance costs paid0 (130)
Purchases of treasury stock(4,967)(80,331)
Payment of withholding taxes on net share settlements of restricted stock unit awards(1,663)
Dividends paid(11,097)(11,268)
Net cash flow used in financing activities(96,727)(72,804)
Effect of exchange rates on cash(914)(2,248)
Change in cash and cash equivalents(11,209)28,937 
Cash and cash equivalents at beginning of the period65,850 46,527 
Cash and cash equivalents at end of the period$54,641 $75,464 

(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

The accompanying notes are an integral part of these consolidated financial statements.    




6


FIRSTCASH, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(In thousands except per share amounts, unless otherwise indicated)

Note 1 - General
Note 1 - Significant Accounting Policies


Basis of Presentation


The accompanying condensed consolidated balance sheet at as of December 31, 2016,2020, which is derived from audited financial statements, and the unaudited condensed consolidated financial statements, including the notes thereto, include the accounts of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”). The Company regularly makes acquisitions and the results of operations for the acquired stores have been consolidated since the acquisition dates. All significant intercompany accounts and transactions have been eliminated.


These unaudited consolidated financial statements are condensed and do not include all disclosures and footnotes required byhave been prepared in accordance with U.S. generally accepted accounting principles in(“GAAP”) for interim financial information and with the United States of Americarules and regulations for completereporting on Form 10-Q. Accordingly, they do not include certain information and disclosures required for comprehensive financial statements. These interim period financial statements should be read in conjunction with the Company’s consolidated financial statements, which are included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2016,2020, filed with the Securities and Exchange Commission (the “SEC”) on MarchFebruary 1, 2017.2021. The condensed consolidated financial statements as of September 30, 2017March 31, 2021 and 2016,2020, and for the three month and nine month periods ended September 30, 2017March 31, 2021 and 2016,2020, are unaudited, but in management’s opinion include all adjustments (consisting of only normal recurring adjustments) considered necessary to present fairly the financial position, results of operations and cash flow for such interim periods. Operating results for the periodsperiod ended September 30, 2017March 31, 2021 are not necessarily indicative of the results that may be expected for the full fiscal year.

On September 1, 2016, the Company completed its merger with Cash America International, Inc. (“Cash America”), whereby Cash America merged with and into a wholly owned subsidiary of the Company (the “Merger”). The accompanying unaudited condensed consolidated results of operations for the three month and nine month periods ended September 30, 2017 include the results of operations for Cash America, while the comparable prior-year periods include the results of operations for Cash America for the period September 2, 2016 to September 30, 2016, affecting comparability of 2017 and 2016 amounts. The Company has performed a valuation analysis of identifiable assets acquired and liabilities assumed and allocated the aggregate Merger consideration based on the fair values of those identifiable assets and liabilities.


The Company has significant operations in Latin America, where in Mexico, Guatemala and GuatemalaColombia, the functional currency is the Mexican peso, and Guatemalan quetzal respectively.and Colombian peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the three month and nine month periods ended September 30, 2017 and 2016.respective period. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.


Continuing Impact of COVID-19

The onset of COVID-19 in March 2020 in the U.S. and shortly thereafter in Latin America significantly impacted the Company’s operations and earnings results. Most countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19. The measures significantly reduced normal levels of consumer spending, and combined with broad-based stimulus programs and enhanced unemployment benefits in the U.S., provided significant and unprecedented liquidity to many of the Company’s customers, which greatly suppressed normal demand for pawn loans which, in turn, reduced volumes of inventory acquired from forfeited pawn loans.

The extent to which COVID-19 continues to impact the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration and severity of the COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, and the actions taken to contain the impact of COVID-19, as well as further actions taken to limit the resulting economic impact. In particular, government stimulus and other transfer programs have and may continue to have a material adverse impact on demand for pawn loans in future periods.

Use of Estimates

The preparation of interim financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and related revenue and expenses, and the disclosure of gain and loss contingencies at the date of the financial statements. Such estimates and assumptions are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the Company’s estimates. The extent to which COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition, including estimates and assumptions used by the Company in the calculation and evaluation of the accrual for earned but uncollected pawn loan fees, impairment of goodwill and other intangible assets and current and deferred tax assets and liabilities, will depend on future
7


developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration and severity of the COVID-19 pandemic and the actions taken to contain its impact, as well as actions taken to limit the resulting economic impact, among others. The Company’s future assessment of the magnitude and duration of the COVID-19 pandemic, as well as other factors, could result in material impacts to the Company’s financial statements in future reporting periods.

Reclassification

Certain amounts in the consolidated financial statements as of and for the three months ended March 31, 2020 have been reclassified in order to conform to the 2021 presentation.

Recent Accounting Pronouncements


In May 2014,December 2019, the Financial Accounting Standards Board issued ASU No. 2014-09, “Revenue from Contracts with CustomersNo 2019-12, “Income Taxes (Topic 606)”740): Simplifying the Accounting for Income Taxes” (“ASU 2014-09”2019-12”). ASU 2014-09 is a comprehensive revenue recognition model that requires a company to recognize revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive in exchange for those goods or services. ASU 2014-09 also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract. In August 2015, the Financial Accounting Standards Board issued ASU No. 2015-14, “Revenue from Contracts with Customers (Topic 606),” which delayed the effective date of ASU 2014-09 by one year. In addition, between March 2016 and December 2016, the Financial Accounting Standards Board issued ASU No. 2016-08, “Revenue from Contracts with Customers - Principal versus Agent Considerations (Reporting revenue gross versus net)” (“ASU 2016-08”), ASU No. 2016-10, “Identifying Performance Obligations and Licensing” (“ASU 2016-10”), ASU No. 2016-12, “Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients” (“ASU 2016-12”), and ASU No. 2016-20, “Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers” (“ASU 2016-20”). ASU 2016-08, ASU 2016-10, ASU 2016-12 and ASU 2016-20 clarify2019-12 removes certain aspects of ASU 2014-09 and provide additional implementation guidance. ASU 2014-09, ASU 2016-08, ASU 2016-10, ASU 2016-12 and ASU 2016-20 (collectively, “ASC 606”) become effective for annual reporting periods (including interim periods within those periods) beginning after December 15, 2017 for public companies. Early adoption is permitted but not before annual reporting periods beginning after December 15, 2016. Entities are permitted to adopt ASC 606 using one of two methods: (a) full retrospective

adoption, meaning the standard is applied to all periods presented, or (b) modified retrospective adoption, meaning the cumulative effect of applying the new standard is recognized as an adjustmentexceptions to the opening retained earnings balance.

The Company plans to adopt ASC 606 using the modified retrospective method. The Company does not believe the adoption of ASC 606 will impact the Company’s revenue recognition for pawn loan fees or consumer loan fees, as it believes neither is within the scope of ASC 606. Further, the Company has not identified any impacts to its consolidated financial statements that it believes will be material as a result of the adoption of ASC 606 for other revenue streams (retail merchandise sales, credit services fees and wholesale scrap jewelry sales), although it continues to evaluate the impact of adoption.

In July 2015, the Financialgeneral principles in Topic 740 in Generally Accepted Accounting Standards Board issuedPrinciples. ASU No. 2015-11, “Simplifying the Measurement of Inventory” (“ASU 2015-11”). ASU 2015-11 requires inventory be measured at the lower of cost or net realizable value. ASU 2015-11 defines net realizable value as the estimated selling price in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. Inventory measured using last-in, first-out (“LIFO”) or the retail inventory method are excluded from the scope of this update. ASU 2015-11 requires prospective application and is effective for fiscal years beginning after December 15, 2016 and interim periods within those fiscal years, with early adoption permitted. The Company adopted ASU 2015-11 as of January 1, 2017, and the guidance was applied prospectively. There were no changes to the Company’s financial position, results of operations, financial statement disclosures or valuation of inventory.

In February 2016, the Financial Accounting Standards Board issued ASU No. 2016-02, “Leases (Topic 842)” (“ASU 2016-02”). ASU 2016-02 requires a lessee to recognize, in the statement of financial position, a liability to make lease payments (the lease liability) and a right-to-use asset representing its right to use the underlying asset for the lease term. Leases will be classified as either financing or operating, with classification affecting the pattern of expense recognition in the income statement. Lessor accounting remains largely unchanged. ASU 2016-02 is effective for annual reporting periods beginning after December 15, 2018, and interim periods within those annual periods, with early adoption permitted. An entity will be required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. The Company is currently assessing the potential impact of ASU 2016-02 on its consolidated financial statements.

In June 2016, the Financial Accounting Standards Board issued ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). ASU 2016-13 amends the impairment model by requiring entities to use a forward-looking approach based on expected losses to estimate credit losses on certain types of financial instruments, including trade receivables. ASU 2016-132019-12 is effective for public entities for fiscal years beginning after December 15, 2019,2020, with early adoption permitted. The Company is currently assessing the potential impactadoption of ASU 2016-132019-12 did not have a material effect on its consolidatedthe Company’s current financial statements.position, results of operations or financial statement disclosures.


In August 2016,March 2020, the Financial Accounting Standards Board issued ASU No. 2016-15, “StatementNo 2020-04, “Reference Rate Reform (Topic 848): Facilitation of Cash Flows (Topic 230): Classificationthe Effects of Certain Cash Receipts and Cash Payments”Reference Rate Reform on Financial Reporting” (“ASU 2016-15”2020-04”). ASU 2016-15 clarifies how companies present2020-04 provides temporary optional expedients and classify certain cash receiptsexceptions to the GAAP guidance on contract modifications and cash payments inhedge accounting to ease the statement of cash flows.financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. ASU 2016-15 addresses eight specific cash flow issues with the objective of reducing existing diversity in practice. ASU 2016-152020-04 is effective for public entities for fiscal years beginning afteron March 12, 2020, and the Company may elect to apply the amendments prospectively through December 15, 2017, with early adoption permitted.31, 2022. The Company does not expect ASU 2016-15 to have a material effect on the Company’s consolidated financial statements or current financial statement disclosures.

In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-01, “Business Combinations (Topic 805) - Clarifying the Definition of a Business” (“ASU 2017-01”). ASU 2017-01 provides amendments to clarify the definition of a business and affects all companies and other reporting organizations that must determine whether they have acquired or sold a business. The amendments are intended to help companies and other organizations evaluate whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The guidance is effective for public business entities for fiscal years beginning after December 15, 2017, and interim periods within those fiscal years and should be applied prospectively as of the beginning of the period of adoption. Early adoption is permitted under certain circumstances. The Company does not expect ASU 2017-012020-04 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.


In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”). These amendments eliminate step
Note 2 from the goodwill impairment test. The amendments also eliminate the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that qualitative test, to perform step 2 of the goodwill impairment test. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The guidance is effective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1,

2017 and should be adopted on a prospective basis. The Company does not expect ASU 2017-04 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

Note 2 - Earnings Per Share


The following table sets forth the computation of basic and diluted earnings per share:share (in thousands, except per share amounts):
Three Months Ended
March 31,
 20212020
Numerator:  
Net income$33,715 $32,918 
Denominator:  
Weighted-average common shares for calculating basic earnings per share41,034 41,912 
Effect of dilutive securities:  
Stock options and restricted stock unit awards22 95 
Weighted-average common shares for calculating diluted earnings per share41,056 42,007 
Earnings per share:  
Basic$0.82 $0.79 
Diluted$0.82 $0.78 


8


  Three Months Ended Nine Months Ended
  September 30, September 30,
  2017 2016 2017 2016
Numerator:        
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
         
Denominator (in thousands):        
Weighted-average common shares for calculating basic earnings per share 47,628
 34,631
 48,090
 30,372
Effect of dilutive securities:        
Stock options and nonvested stock awards 40
 
 27
 
Weighted-average common shares for calculating diluted earnings per share 47,668
 34,631
 48,117
 30,372
         
Net income (loss) per share:        
Basic $0.59
 $(0.04) $1.58
 $0.77
Diluted $0.59
 $(0.04) $1.58
 $0.77

Note 3 - Operating Leases

The Company leases the majority of its pawnshop locations under operating leases and determines if an arrangement is or contains a lease at inception. Many leases include both lease and non-lease components, which the Company accounts for separately. Lease components include rent, taxes and insurance costs while non-lease components include common area or other maintenance costs. Operating leases are included in operating lease right of use assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any finance leases.

Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such certainty exists. The weighted-average remaining lease term for operating leases as of March 31, 2021 and 2020 was 4.1 years and 3.9 years, respectively.

The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term at the commencement date. The Company’s leases do not provide an implicit rate and therefore, it uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach for determining the incremental borrowing rate to apply to groups of leases with similar characteristics. The weighted-average discount rate used to measure the lease liability as of March 31, 2021 and 2020 was 6.7% and 7.8%, respectively.

The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary liability, and requires remeasurement each reporting period into the functional currency (Mexican pesos) using reporting date exchange rates. The remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings volatility. The Company recognized a foreign currency loss of $0.6 million and $4.4 million during the three months ended March 31, 2021 and 2020, respectively, related to the remeasurement of these U.S. dollar denominated operating leases, which is included in loss on foreign exchange in the accompanying consolidated statements of income.

Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred. The following table details the components of lease expense included in store operating expenses in the consolidated statements of income during the three months ended March 31, 2021 and 2020 (in thousands):
Three Months Ended
March 31,
20212020
Operating lease expense$31,065 $31,210 
Variable lease expense (1)
3,834 3,545 
Total operating lease expense$34,899 $34,755 

(1)Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can therefore vary over the lease term.

The following table details the maturity of lease liabilities for all operating leases as of March 31, 2021 (in thousands):
Nine months ending December 31, 2021$78,410 
202284,948 
202364,926 
202442,188 
202518,221 
Thereafter23,966 
Total$312,659 
Less amount of lease payments representing interest(39,158)
Total present value of lease payments$273,501 
9


The following table details supplemental cash flow information related to operating leases for the three months ended March 31, 2021 and 2020 (in thousands):
Three Months Ended
March 31,
20212020
Cash paid for amounts included in the measurement of operating lease liabilities$28,186 $28,835 
Leased assets obtained in exchange for new operating lease liabilities$16,778 $24,983 

Note 34 - Long-Term Debt


The following table details the Company’s long-term debt at the respective principal amounts, net of unamortized debt issuance costs:costs on the senior unsecured notes (in thousands):

As of March 31,As of December 31,
202120202020
Revolving unsecured uncommitted credit facility, maturing 2023 (1)
$0 $25,519 $
Revolving unsecured credit facility, maturing 2024 (1)
44,000 330,000 123,000 
5.375% senior unsecured notes due 2024 (2)
0 296,744 
4.625% senior unsecured notes due 2028 (3)
493,108 492,916 
Total long-term debt$537,108 $652,263 $615,916 

 September 30, December 31,
 2017 2016 2016
Senior unsecured notes:     
5.375% senior notes due 2024 (1)
$294,961
 $
 $
6.75% senior notes due 2021 (2)

 196,373
 196,545
 $294,961
 $196,373
 $196,545
      
Revolving unsecured credit facility, maturing 2022$140,000
 $360,000
 $260,000
(1)Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.


(1)
As of September 30, 2017, deferred debt issuance costs of $5,039
(2)As of March 31, 2020, deferred debt issuance costs of $3.3 million are included as a direct deduction from the carrying amount of the senior unsecured notes due 2024 in the accompanying condensed consolidated balance sheets.

(2)
As of September 30, 2016 and December 31, 2016, deferred debt issuance costs of $3,627 and $3,455, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2021 in the accompanying condensed consolidated balance sheets.

Senior Unsecured Notes

On May 30, 2017, the Company completed an offering of $300,000 of 5.375% senior notes due on June 1, 2024 (the “Notes”). Interest on the Notes will be payable semi-annually in arrears on June 1 and December 1, commencing on December 1, 2017. The Notes were sold to the placement agents as initial purchasers for resale only to qualified institutional buyers in accordance with Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and outside the United States in accordance with Regulation S under the Securities Act. The Company used the proceeds from the offering to repurchase, or otherwise redeem, its outstanding $200,000, 6.75% senior notes due 2021 (the “2021 Notes”), to repay borrowings under the Company’s credit facility and to pay related fees and expenses associated with the Notes offering and the repurchase and redemption of the 2021 Notes. The Company capitalized approximately $5,200 in issuance costs, which consisted primarily of placement agent fees and legal and other professional expenses. The issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notessenior unsecured notes due 2024 in the accompanying condensed consolidated balance sheets.


(3)As of March 31, 2021 and December 31, 2020, deferred debt issuance costs of $6.9 million and $7.1 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2028 in the accompanying consolidated balance sheets.

Revolving Unsecured Credit Facility

As of March 31, 2021, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024. As of March 31, 2021, the Company had $44.0 million in outstanding borrowings and $3.4 million in outstanding letters of credit under the Credit Facility, leaving $452.6 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing LIBOR (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at March 31, 2021 was 2.82% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of March 31, 2021. During the three months ended March 31, 2021, the Company made net payments of $79.0 million pursuant to the Credit Facility.

Revolving Unsecured Uncommitted Credit Facility

As of March 31, 2021, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., maintained an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of March 31, 2021. At March 31, 2021, the Company had 0 amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.
10


Senior Unsecured Notes Due 2028

On August 26, 2020, the Company issued $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “Notes”), all of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on March 1 and September 1. The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its primary revolving bank credit facility.Credit Facility. The Notes will permit the Company to make share repurchases of up to $100,000 with the net proceeds of the Notes and other available funds and to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.252.75 to 1.00.1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the “Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period.


The Company may redeemutilized the net proceeds from the offering of the Notes at any time on or after June 1, 2020, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to June 1, 2020, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 35% of the Notes prior to June 1, 2020, with the proceeds of certain equity offerings at a redemption price of 105.375% of the$300.0 million aggregate principal amount of the Notes redeemed, plus accruedCompany’s 5.375% senior notes due 2024 and unpaid interest, if any. In addition, uponto repay a change of control, noteholders have the right to require the Company to purchase the Notes at a price equal to 101% of the principal amount of the Notes, plus accrued and unpaid interest, if any.

For the nine months ended September 30, 2017, the Company recognized a $14,114 loss on extinguishment of debt related to the repurchase or redemption of the 2021 Notes which includes the tender or redemption premiums paid over the outstanding $200,000 principal amount of the 2021 Notes and other reacquisition costs of $10,895 and the write off of unamortized debt issuance costs of $3,219.
Revolving Credit Facilities

At September 30, 2017, the Company maintained a line of credit with a group of U.S. based commercial lenders (the “2016 Credit Facility”) in the amount of $400,000. In May 2017, the term of the 2016 Credit Facility was extended through September 2, 2022. The calculation of the fixed charge coverage ratio was also amended to remove share repurchases from the calculation to provide greater flexibility for making future share repurchases and paying cash dividends.

At September 30, 2017, the Company had $140,000 in outstanding borrowings and a $4,456 outstanding letter of credit under the 2016 Credit Facility, leaving $255,544 available for future borrowings. The 2016 Credit Facility bears interest, at the Company’s option, at either (i) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (ii) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the 2016 Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the 2016 Credit Facility at September 30, 2017 was 3.75% based on 1 week LIBOR. Under the terms of the 2016 Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The 2016 Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the requirements and covenants of the 2016 Credit Facility as of September 30, 2017. During the nine months ended September 30, 2017, the Company made net payments of $120,000 pursuant to the 2016 Credit Facility.



At September 30, 2017, the Company maintained a U.S. dollar denominated line of credit with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $10,000. The Mexico Credit Facility bears interest at 30-day LIBOR plus a fixed spread of 2.0% and matures in December 2017. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the requirements and covenants of the Mexico Credit Facility as of September 30, 2017. The Company is required to pay a one-time commitment fee of $25 due when the first amount is drawn/borrowed. At September 30, 2017, the Company had no amount outstanding under the Mexico Credit Facility and $10,000 was available for borrowings.

Note 45 - Fair Value of Financial Instruments


The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):


Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.


Recurring Fair Value Measurements


As of September 30, 2017,March 31, 2021, 2020 and December 31, 2020, the Company did not have any financial assets or liabilities that are measured at fair value on a recurring basis. The Company’s financial assets that were measured at fair value on a recurring basis as of September 30, 2016 and December 31, 2016 were as follows:

  September 30, Fair Value Measurements Using
Financial assets: 2016 Level 1 Level 2 Level 3
Cash America nonqualified savings plan-related assets $12,229
 $12,229
 $
 $
Investment in common stock of Enova 54,786
 54,786
 
 
  $67,015
 $67,015
 $
 $

  December 31, Fair Value Measurements Using
  2016 Level 1 Level 2 Level 3
Financial assets:        
Cash America nonqualified savings plan-related assets $12,663
 $12,663
 $
 $
  $12,663
 $12,663
 $
 $

Prior to the Merger, Cash America had a nonqualified savings plan that was available to certain members of its management. Upon completion of the Merger, the nonqualified savings plan was terminated and during the three months ended March 31, 2017, the Company dissolved the plan and distributed the remaining assets to the participants. As of September 30, 2016 and December 31, 2016, the assets of the nonqualified savings plan included marketable equity securities, which were classified as Level 1 and the fair values were based on quoted market prices. The nonqualified savings plan assets were included in prepaid expenses and other current assets in the accompanying condensed consolidated balance sheet with an offsetting liability of equal amount, which is included in accounts payable and accrued expenses in the accompanying condensed consolidated balance sheet.

The Company’s investment in common stock of Enova represented the Company’s available-for-sale shares of Enova International, Inc. (“Enova”) common stock. As of September 30, 2016, the equity securities representing Enova common stock were classified as Level 1 and based on the market determined stock price of Enova. During 2016, the Company sold all of the Enova shares in open market transactions.




Fair Value Measurements on a NonrecurringNon-Recurring Basis


The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a nonrecurringnon-recurring basis, or when events or circumstances indicate that the carrying amount of the assets may be impaired. During the three months ended March 31, 2020, the Company recorded a $1.9 million impairment related to a non-financial, non-operating asset that was included in other assets in the consolidated balance sheets.



11


Financial Assets and Liabilities Not Measured at Fair Value


The Company’s financial assets and liabilities as of September 30, 2017, 2016March 31, 2021, 2020 and December 31, 20162020 that are not measured at fair value in the condensed consolidated balance sheets are as follows:follows (in thousands):

Carrying ValueEstimated Fair Value
March 31,March 31,Fair Value Measurements Using
20212021Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$54,641 $54,641 $54,641 $$
Fees and service charges receivable35,334 35,334 35,334 
Pawn loans265,438 265,438 265,438 
$355,413 $355,413 $54,641 $$300,772 
Financial liabilities:
Revolving unsecured credit facilities$44,000 $44,000 $$44,000 $
Senior unsecured notes (outstanding principal)500,000 506,000 506,000 
$544,000 $550,000 $$550,000 $

 Carrying Value Estimated Fair ValueCarrying ValueEstimated Fair Value
 September 30, September 30, Fair Value Measurements UsingMarch 31,March 31,Fair Value Measurements Using
 2017 2017 Level 1 Level 2 Level 320202020Level 1Level 2Level 3
Financial assets:          Financial assets:
Cash and cash equivalents $93,411
 $93,411
 $93,411
 $
 $
Cash and cash equivalents$75,464 $75,464 $75,464 $$
Fees and service charges receivableFees and service charges receivable40,121 40,121 40,121 
Pawn loans 371,367
 371,367
 
 
 371,367
Pawn loans314,296 314,296 314,296 
Consumer loans, net 24,515
 24,515
 
 
 24,515
Fees and service charges receivable 45,134
 45,134
 
 
 45,134
 $534,427
 $534,427
 $93,411
 $
 $441,016
$429,881 $429,881 $75,464 $$354,417 
          
Financial liabilities:          Financial liabilities:
Revolving unsecured credit facilities $140,000
 $140,000
 $
 $140,000
 $
Revolving unsecured credit facilities$355,519 $355,519 $$355,519 $
Senior unsecured notes, outstanding principal 300,000
 314,000
 
 314,000
 
Senior unsecured notes (outstanding principal)Senior unsecured notes (outstanding principal)300,000 276,000 276,000 
 $440,000
 $454,000
 $
 $454,000
 $
$655,519 $631,519 $$631,519 $


Carrying ValueEstimated Fair Value
December 31,December 31,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$65,850 $65,850 $65,850 $$
Fees and service charges receivable41,110 41,110 41,110 
Pawn loans308,231 308,231 308,231 
$415,191 $415,191 $65,850 $$349,341 
Financial liabilities:
Revolving unsecured credit facilities$123,000 $123,000 $$123,000 $
Senior unsecured notes (outstanding principal)500,000 516,000 516,000 
$623,000 $639,000 $$639,000 $
  Carrying Value Estimated Fair Value
  September 30, September 30, Fair Value Measurements Using
  2016 2016 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $83,356
 $83,356
 $83,356
 $
 $
Pawn loans 373,169
 373,169
 
 
 373,169
Consumer loans, net 27,792
 27,792
 
 
 27,792
Fees and service charges receivable 45,708
 45,708
 
 
 45,708
  $530,025
 $530,025
 $83,356
 $
 $446,669
           
Financial liabilities:          
Revolving unsecured credit facilities $360,000
 $360,000
 $
 $360,000
 $
Senior unsecured notes, outstanding principal 200,000
 210,000
 
 210,000
 
  $560,000
 $570,000
 $
 $570,000
 $


12



  Carrying Value Estimated Fair Value
  December 31, December 31, Fair Value Measurements Using
  2016 2016 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $89,955
 $89,955
 $89,955
 $
 $
Pawn loans 350,506
 350,506
 
 
 350,506
Consumer loans, net 29,204
 29,204
 
 
 29,204
Fees and service charges receivable 41,013
 41,013
 
 
 41,013
  $510,678
 $510,678
 $89,955
 $
 $420,723
           
Financial liabilities:          
Revolving unsecured credit facilities $260,000
 $260,000
 $
 $260,000
 $
Senior unsecured notes, outstanding principal 200,000
 208,000
 
 208,000
 
  $460,000
 $468,000
 $
 $468,000
 $

As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to their short-term maturities, the carrying value of pawn loans and fees and service charges receivable approximate fair value. Short-term loans and installment loans, collectively, represent consumer loans, net on the accompanying condensed consolidated balance sheets and are carried net of the allowance for estimated loan losses, which is calculated by applying historical loss rates combined with recent default trends to the gross consumer loan balance. The unobservable inputs used to calculate the fair value of these loans include historical loss rates, recent default trends and estimated remaining loan terms; therefore, the carrying value approximates the fair value.


The carrying value of the Company’s priorunsecured credit facilities approximatesapproximate fair value as of September 30, 2016.March 31, 2021, 2020 and December 31, 2020. The carryingfair value of the Company’s currentunsecured credit facilities (the 2016 Credit Facilityis estimated based on market values for debt issuances with similar characteristics or rates currently available for debt with similar terms. In addition, the unsecured credit facilities have a variable interest rate based on a fixed spread over LIBOR or TIIE and the Mexico Credit Facility) approximates fair value as of September 30, 2017 and December 31, 2016.reprice with any changes in LIBOR or TIIE. The fair value of the senior unsecured notes have beenis estimated based on a discounted cash flow analysis using a discount rate representing the Company’s estimate of the ratequoted prices in markets that would be used by market participants. Changes in assumptions or estimation methodologies may have a material effect on these estimated fair values.are not active.



Note 56 - Segment Information


The Company organizes its operations into two2 reportable segments as follows:


U.S. operations - Includes all pawn and consumer loan operations in the U.S.
Latin America operations - Includes all pawn and consumer loan operations in Latin America, which currently includes operations in Mexico, Guatemala, Colombia and El Salvador


Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, merger and acquisition expenses, loss on foreign exchange, write-offs of certain lease intangibles and impairments of certain other assets, are incurred or earned in both the U.S. and Latin America, but presented on a consolidated basis and are not allocated between the U.S. operations segment and Latin America operations segment.

The following tables present reportable segment information for the three month period ended March 31, 2021 and nine month periods ended September 30, 2017 and 2016:2020 (in thousands):

 Three Months Ended September 30, 2017Three Months Ended March 31, 2021
 
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:        Revenue:   
Retail merchandise sales $160,598
 $85,736
 $
 $246,334
Retail merchandise sales$189,957 $82,085 $$272,042 
Pawn loan fees 95,266
 37,279
 
 132,545
Pawn loan fees76,397 39,125 115,522 
Wholesale scrap jewelry sales 32,397
 5,131
 
 37,528
Wholesale scrap jewelry sales9,203 11,172 20,375 
Consumer loan and credit services fees 18,525
 480
 
 19,005
Total revenue 306,786
 128,626
 
 435,412
Total revenue275,557 132,382 407,939 
        
Cost of revenue:        Cost of revenue:    
Cost of retail merchandise sold 107,561
 53,789
 
 161,350
Cost of retail merchandise sold106,530 50,623 157,153 
Cost of wholesale scrap jewelry sold 31,518
 5,313
 
 36,831
Cost of wholesale scrap jewelry sold7,513 9,684 17,197 
Consumer loan and credit services loss provision 6,068
 117
 
 6,185
Total cost of revenue 145,147
 59,219
 
 204,366
Total cost of revenue114,043 60,307 174,350 
        
Net revenue 161,639
 69,407
 
 231,046
Net revenue161,514 72,075 233,589 
        
Expenses and other income:        Expenses and other income:    
Store operating expenses 104,555
 34,411
 
 138,966
Store operating expenses95,247 42,077 137,324 
Administrative expenses 
 
 29,999
 29,999
Administrative expenses30,999 30,999 
Depreciation and amortization 5,919
 2,704
 5,249
 13,872
Depreciation and amortization5,382 4,263 967 10,612 
Interest expense 
 
 6,129
 6,129
Interest expense7,230 7,230 
Interest income 
 
 (418) (418)Interest income(158)(158)
Merger and other acquisition expenses 
 
 911
 911
Loss on extinguishment of debt 
 
 20
 20
Merger and acquisition expensesMerger and acquisition expenses166 166 
Loss on foreign exchangeLoss on foreign exchange267 267 
Write-off of certain Cash America merger related lease intangiblesWrite-off of certain Cash America merger related lease intangibles878 878 
Total expenses and other income 110,474
 37,115
 41,890
 189,479
Total expenses and other income100,629 46,340 40,349 187,318 
        
Income (loss) before income taxes $51,165
 $32,292
 $(41,890) $41,567
Income (loss) before income taxes$60,885 $25,735 $(40,349)$46,271 
13



Three Months Ended March 31, 2020
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$195,966 $100,663 $$296,629 
Pawn loan fees97,857 44,258 142,115 
Wholesale scrap jewelry sales15,478 10,893 26,371 
Consumer loan and credit services fees (1)
1,375 1,375 
Total revenue310,676 155,814 466,490 
Cost of revenue:    
Cost of retail merchandise sold119,529 65,166 184,695 
Cost of wholesale scrap jewelry sold14,006 8,841 22,847 
Consumer loan and credit services loss provision (1)
(361)(361)
Total cost of revenue133,174 74,007 207,181 
Net revenue177,502 81,807 259,309 
Expenses and other income:    
Store operating expenses107,706 45,794 153,500 
Administrative expenses32,902 32,902 
Depreciation and amortization5,401 4,063 1,210 10,674 
Interest expense8,418 8,418 
Interest income(185)(185)
Merger and acquisition expenses68 68 
Loss on foreign exchange2,685 2,685 
Write-off of certain Cash America merger related lease intangibles3,630 3,630 
Impairment of certain other assets1,900 1,900 
Total expenses and other income113,107 49,857 50,628 213,592 
Income (loss) before income taxes$64,395 $31,950 $(50,628)$45,717 

  Three Months Ended September 30, 2016
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $84,547
 $67,668
 $
 $152,215
Pawn loan fees 48,840
 30,665
 
 79,505
Wholesale scrap jewelry sales 15,046
 3,910
 
 18,956
Consumer loan and credit services fees 9,991
 486
 
 10,477
Total revenue 158,424
 102,729
 
 261,153
         
Cost of revenue:        
Cost of retail merchandise sold 51,922
 41,477
 
 93,399
Cost of wholesale scrap jewelry sold 13,955
 3,022
 
 16,977
Consumer loan and credit services loss provision 3,275
 138
 
 3,413
Total cost of revenue 69,152
 44,637
 
 113,789
         
Net revenue 89,272
 58,092
 
 147,364
         
Expenses and other income:        
Store operating expenses 52,480
 28,094
 
 80,574
Administrative expenses 
 
 24,500
 24,500
Depreciation and amortization 2,906
 2,602
 1,773
 7,281
Interest expense 
 
 5,073
 5,073
Interest income 
 
 (138) (138)
Merger and other acquisition expenses 
 
 29,398
 29,398
Net loss on sale of common stock of Enova 
 
 253
 253
Total expenses and other income 55,386
 30,696
 60,859
 146,941
         
Income (loss) before income taxes $33,886
 $27,396
 $(60,859) $423
(1)Effective June 30, 2020, the Company no longer offers an unsecured consumer loan product in the U.S.








14



  Nine Months Ended September 30, 2017
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $519,116
 $231,034
 $
 $750,150
Pawn loan fees 287,338
 96,090
 
 383,428
Wholesale scrap jewelry sales 91,430
 15,855
 
 107,285
Consumer loan and credit services fees 57,425
 1,329
 
 58,754
Total revenue 955,309
 344,308
 
 1,299,617
         
Cost of revenue:        
Cost of retail merchandise sold 337,789
 145,669
 
 483,458
Cost of wholesale scrap jewelry sold 87,600
 14,770
 
 102,370
Consumer loan and credit services loss provision 15,115
 304
 
 15,419
Total cost of revenue 440,504
 160,743
 
 601,247
         
Net revenue 514,805
 183,565
 
 698,370
         
Expenses and other income:        
Store operating expenses 318,044
 94,736
 
 412,780
Administrative expenses 
 
 93,542
 93,542
Depreciation and amortization 18,759
 7,723
 16,322
 42,804
Interest expense 
 
 17,827
 17,827
Interest income 
 
 (1,138) (1,138)
Merger and other acquisition expenses 
 
 3,164
 3,164
Loss on extinguishment of debt 
 
 14,114
 14,114
Total expenses and other income 336,803
 102,459
 143,831
 583,093
         
Income (loss) before income taxes $178,002
 $81,106
 $(143,831) $115,277


  Nine Months Ended September 30, 2016
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $186,673
 $199,861
 $
 $386,534
Pawn loan fees 94,929
 87,887
 
 182,816
Wholesale scrap jewelry sales 25,910
 9,996
 
 35,906
Consumer loan and credit services fees 19,619
 1,460
 
 21,079
Total revenue 327,131
 299,204
 
 626,335
         
Cost of revenue:        
Cost of retail merchandise sold 114,632
 124,534
 
 239,166
Cost of wholesale scrap jewelry sold 22,914
 7,787
 
 30,701
Consumer loan and credit services loss provision 5,380
 400
 
 5,780
Total cost of revenue 142,926
 132,721
 
 275,647
         
Net revenue 184,205
 166,483
 
 350,688
         
Expenses and other income:        
Store operating expenses 107,196
 83,367
 
 190,563
Administrative expenses 
 
 58,277
 58,277
Depreciation and amortization 5,827
 7,919
 3,419
 17,165
Interest expense 
 
 13,859
 13,859
Interest income 
 
 (636) (636)
Merger and other acquisition expenses 
 
 33,877
 33,877
Net loss on sale of common stock of Enova 
 
 253
 253
Total expenses and other income 113,023
 91,286
 109,049
 313,358
         
Income (loss) before income taxes $71,182
 $75,197
 $(109,049) $37,330


ITEM 2.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


The following discussion of financial condition, results of operations, liquidity and capital resources of FirstCash, Inc. and its wholly-owned subsidiaries (the(together, the “Company”) should be read in conjunction with the Company’s condensed consolidated financial statements and accompanying notes included under Part I, Item 1 of this quarterly report on Form 10-Q, as well as with the audited consolidated financial statements and accompanying notes and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2016. References in this quarterly report on Form 10-Q to “year-to-date” refer to the nine-month period from January 1, 2017 to September 30, 2017.2020.


On September 1, 2016, the Company completed its merger with Cash America International, Inc. (“Cash America”), whereby Cash America merged with and into a wholly owned subsidiary of the Company (the “Merger”). The accompanying unaudited condensed consolidated results of operations for the three month and nine month periods ended September 30, 2017 include the results of operations for Cash America, while the comparable prior-year periods include the results of operations for Cash America for the period September 2, 2016 to September 30, 2016, affecting comparability of 2017 and 2016 amounts. The Company has performed a valuation analysis of identifiable assets acquired and liabilities assumed and allocated the aggregate Merger consideration based on the fair values of those identifiable assets and liabilities.

In thousands except share and per share amounts, unless otherwise indicated.

GENERAL


The Company is a leading operator of retail-based pawn stores with over 2,1002,770 store locations in the U.S. and Latin America. The Company’s pawn stores generate significant retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers. TheIn addition, the stores also offer pawn loans to help customers meet small short-term cash needs.needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as consumerjewelry, electronics, jewelry, power tools, household appliances, sporting goods and musical instruments, is pledged as collateral for the pawn loans and held by the Company over the lifetypical 30-day term of the loan. In addition, some of theloan plus a stated grace period.

The Company’s long-term business plan is to grow revenues and income by opening new (“de novo”) retail pawn locations, acquiring existing pawn stores offer consumer loans or credit services products. The Company’s strategy is to focus on growing its retail-based pawn operations in the U.S.strategic markets and Latin America through new store openingsincreasing revenue and strategic acquisition opportunities as they arise. Pawn operations accounted for 95% and 97% of the Company’s consolidated revenue during the nine month periods ended September 30, 2017 and 2016, respectively.operating profits in existing stores.


The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all pawn and consumer loan operations in the U.S. and the Latin America operations segment consists of all pawn and consumer loan operations in Latin America, which currently includes operations in Mexico, Guatemala, Colombia and El Salvador.


The Company recognizes pawn loan fee revenue on a constant-yield basis over the life of the pawn loan for all pawn loans of which the Company deems collection to be probable based on historical redemption statistics. If a pawn loan is not repaid prior to the expiration of the loan term, including any extension or grace period, if applicable, the property is forfeited to the Company and transferred to inventory at a value equal to the principal amount of the loan, exclusive of accrued pawn fee revenue. The Company records merchandise sales revenue at the time of the sale and presents merchandise sales net of any sales or value-added taxes collected. The Company does not provide direct financing to customers for the purchase of its merchandise, but does permit its customers to purchase merchandise on an interest-free layaway plan. Should the customer fail to make a required payment pursuant to a layaway plan, the previous payments are typically forfeited to the Company. Interim payments from customers on layaway sales are recorded as deferred revenue and subsequently recorded as income during the period in which final payment is received or when previous payments are forfeited to the Company. Some jewelry is melted at a third-party facility and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company ships the commodity to the buyer.

The Company operates a small number of stand-alone consumer finance stores in the U.S. and Mexico. These stores provide consumer financial services products including credit services, consumer loans and check cashing. In addition, 366 of the Company’s pawn stores also offer credit services and/or consumer loans as an ancillary product. Consumer loan and credit services revenue accounted for 5% and 3% of consolidated revenue during the nine month periods ended September 30, 2017 and 2016, respectively. The increase in consumer loan and credit services revenue as a percentage of consolidated revenue was solely the result of the Merger as the Company continues to de-emphasize its consumer lending operations in light of increasing regulatory constraints on these operations.

The Company recognizes service fee income on consumer loan transactions on a constant-yield basis over the life of the loan and recognizes credit services fees ratably over the life of the extension of credit made by independent third-party lenders. Changes in the valuation reserve on consumer loans and credit services transactions are charged or credited to the consumer loan credit loss provision. The credit loss provision associated with the Company’s credit services organization program and consumer loans is based primarily upon historical credit loss experience, with consideration given to recent credit loss trends, delinquency rates, economic conditions and management’s expectations of future credit losses.

Stores included in the same-store calculations presented in this report are those stores that were opened or acquired prior to the beginning of the prior-year comparative period and remained open through the end of the reporting period. Also included are stores that were relocated during the applicable period within a specified distance serving the same market where there is not a significant change in store size and where there is not a significant overlap or gap in timing between the opening of the new store and the closing of the existing store. Unless otherwise noted, same-store calculations exclude the results of the merged Cash America stores. Legacy Cash America same-store calculations refer to Cash America stores that were opened prior to the beginning of the prior-year comparative period (although not then owned by the Company) and remained open through the end of the reporting period.

Operating expenses consist of all items directly related to the operation of the Company’s stores, including salaries and related payroll costs, rent, utilities, facilities maintenance, advertising, property taxes, licenses, supplies and security. Administrative expenses consist of items relating to the operation of the corporate offices, including the compensation and benefit costs of corporate management, area supervisors and other operations management personnel, collection operations and personnel, accounting and administrative costs, information technology costs, liability and casualty insurance, outside legal and accounting fees and stockholder-related expenses. Merger and other acquisition expenses primarily include incremental costs directly associated with the Merger and integration of Cash America, including professional fees, legal expenses, severance, retention and other employee-related costs, accelerated vesting of certain equity compensation awards, contract breakage costs and costs related to consolidation of technology systems and corporate facilities.

The Company’s business is subject to seasonal variations and operating results for the current quarter and year-to-date periods are not necessarily indicative of the results of operations for the full year. Typically, the Company experiences seasonal growth of service fees in the third and fourth quarter of each year due to loan balance growth. Service fees generally decline in the first and second quarter of each year after the heavy repayment period of pawn and consumer loans associated with statutory bonuses received by customers in the fourth quarter in Mexico and with tax refund proceeds received by customers in the first quarter in the U.S. Retail sales are seasonally higher in the fourth quarter associated with holiday shopping and, to a lesser extent, in the first quarter associated with tax refunds.


OPERATIONS AND LOCATIONS


As of September 30, 2017,March 31, 2021, the Company had 2,1062,771 store locations composed of 1,046 stores in 2624 U.S. states and the District of Columbia, 1,637 stores in 32 states in Mexico, 60 stores in Guatemala, 15 stores in Colombia and 13 stores in El Salvador, which represents a net store-count increase of 1% over the number of stores at September 30, 2016.Salvador.

The following table details store count activityactivity:
Three Months Ended March 31, 2021
U.S.Latin America
 Operations SegmentOperations SegmentTotal Locations
Total locations, beginning of period1,046 1,702 2,748 
New locations opened— 24 24 
Locations acquired— 
Consolidation of existing pawn locations (1)
(2)(1)(3)
Total locations, end of period1,046 1,725 2,771 

(1)Store consolidations were primarily acquired locations over the past four years which have been combined with overlapping stores and for which the three months ended September 30, 2017:Company expects to maintain a significant portion of the acquired customer base in the consolidated location.


    Consumer  
  Pawn Loan Total
  
Locations (1)
 
Locations (2)
 Locations
U.S.:      
Total locations, beginning of period 1,073
 44
 1,117
New locations opened 1
 
 1
Locations closed or consolidated (1) 
 (1)
Total locations, end of period 1,073
 44
 1,117
       
Latin America:      
Total locations, beginning of period 952
 28
 980
New locations opened 9
 
 9
Total locations, end of period 961
 28
 989
       
Total:      
Total locations, beginning of period 2,025
 72
 2,097
New locations opened 10
 
 10
Locations closed or consolidated (1) 
 (1)
Total locations, end of period 2,034
 72
 2,106

(1)
At September 30, 2017, 317 of the U.S. pawn stores, which are primarily located in Texas and Ohio, also offered consumer loans or credit services products, while 49 Mexico pawn stores offered consumer loan products.

(2)
The Company’s U.S. free-standing consumer loan locations offer consumer loans and/or a credit services product and are located in Ohio, Texas, California and limited markets in Mexico. The table does not include 63 check cashing locations operated by independent franchisees under franchising agreements with the Company.



The following table details store count activity for the nine months ended September 30, 2017:

    Consumer  
  Pawn Loan Total
  
Locations (1)
 
Locations (2)
 Locations
U.S.:      
Total locations, beginning of period 1,085
 45
 1,130
New locations opened 2
 
 2
Locations acquired 1
 
 1
Locations closed or consolidated (15) (1) (16)
Total locations, end of period 1,073
 44
 1,117
       
Latin America:      
Total locations, beginning of period 927
 28
 955
New locations opened 32
 
 32
Locations acquired 5
 
 5
Locations closed or consolidated (3) 
 (3)
Total locations, end of period 961
 28
 989
       
Total:      
Total locations, beginning of period 2,012
 73
 2,085
New locations opened 34
 
 34
Locations acquired 6
 
 6
Locations closed or consolidated (18) (1) (19)
Total locations, end of period 2,034
 72
 2,106

(1)
At September 30, 2017, 317 of the U.S. pawn stores, which are primarily located in Texas and Ohio, also offered consumer loans or credit services products, while 49 Mexico pawn stores offer consumer loan products.

(2)
The Company’s U.S. free-standing consumer loan locations offer consumer loans and/or a credit services product and are located in Ohio, Texas, California and limited markets in Mexico. The table does not include 63 check cashing locations operated by independent franchisees under franchising agreements with the Company.


CRITICAL ACCOUNTING POLICIES


The preparation of financial statements have been prepared in conformityaccordance with accounting principles generally accepted in the United States of America requires management to make estimates, assumptions and judgments that affect the reported amounts of assets and liabilities, related revenue and expenses, and disclosure of gain and loss contingencies at the date of the financial statements. Such estimates, assumptions and judgments are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the Company’s estimates.(“GAAP”). The significant accounting policies that the Company believes are the most critical to aid in fully understanding and evaluating its reported financial results have been reported in the Company’s 2016 annual report2020 Annual Report on Form 10-K. There have been no changes to the Company’s significant accounting policies for the ninethree months ended September 30, 2017.March 31, 2021.


Recent Accounting Pronouncements

15
See Note 1 - Significant Accounting Policies

RESULTS OF OPERATIONS (unaudited)

Continuing Impact of COVID-19

The onset of COVID-19 in March 2020 in the U.S. and shortly thereafter in Latin America significantly impacted the Company’s operations and earnings results. Most countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19. These measures significantly reduced normal levels of consumer spending, and combined with broad-based stimulus programs and enhanced unemployment benefits in the U.S., provided significant and unprecedented liquidity to many of the condensedCompany’s customers, which greatly suppressed normal demand for pawn loans beginning in the second quarter of 2020. As the broad shutdowns in response to COVID-19 began to ease late in the second half of 2020, pawn lending activity began to slowly recover. Even so, resulting pawn balances at December 31, 2020 were still down 17% compared to the prior year end.

During the first quarter of 2021, two additional federal stimulus payments in the U.S. caused further declines in U.S. pawn lending demand while pawn lending activity in Latin America continued recovering to near pre-pandemic levels given the limited government stimulus programs in the region. As of March 31, 2021, consolidated financial statements contained in Part I, Item 1pawn loan balances were still down 16% compared to the prior-year quarter. Resulting pawn loan fees were negatively impacted during the first quarter of this report for2021 as a discussionresult of recent accounting pronouncements thatthe lower pawn loan balances.

In most markets where the Company has adopted oroperates, pawnshops were designated as “essential businesses” and remained open during the broad shutdowns in response to COVID-19. As a result, the Company experienced strong customer demand for “stay-at-home” products such as consumer electronics and sporting goods. In addition, federal stimulus payments to consumers in the U.S. during 2020 also drove retail demand for most products. However, the increased retail volumes and less forfeited inventory from lower pawn receivables negatively impacted inventory balances in the second half of 2020. Resulting inventory balances at December 31, 2020 were down 28% compared to the prior year end. The lower beginning inventory levels negatively impacted retail sales during the first quarter of 2021 but were partially offset by additional retail demand in the U.S. as a result of the enhanced consumer liquidity caused by the two additional federal stimulus payments during the first quarter of 2021. In addition, retail sales margins increased significantly during the first quarter of 2021 in both the U.S. and Latin America compared to the prior-year quarter as a result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of aged inventory, all of which limited the need for normal discounting. Resulting gross profit from retail sales for the first quarter of 2021 increased 3% over the prior-year quarter.

The extent to which COVID-19 continues to impact the Company’s operations, results of operations, liquidity and financial condition will adoptdepend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration and severity of the COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, and the actions taken to contain the impact of COVID-19, as well as further actions taken to limit the resulting economic impact. In particular, government stimulus and other transfer programs have and may continue to have a material adverse impact on demand for pawn loans in future periods.



RESULTS OF CONTINUING OPERATIONS (unaudited)
16



Constant Currency Results


The Company’s management reviews and analyzes certain operating results in Latin America on a constant currency basis because the Company believes this better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of foreign currency translation and are calculated by translating current yearcurrent-year results at prior yearprior-year average exchange rates. The wholesale scrap jewelry generatedsales in Latin America is soldare priced and settled in U.S. dollars and is thereforeare not affected by foreign currency translation. Atranslation, as are a small percentage of the operating and administrative expenses in Latin America, which are also billed and paid in U.S. dollars which are not affected by foreign currency translation.dollars.


Business operations in Mexico, Guatemala and GuatemalaColombia are transacted in Mexican pesos, and Guatemalan quetzales respectively.and Colombian pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican peso, and Guatemalan quetzal and Colombian peso for the current and prior yearprior-year periods:  
March 31,Favorable /
 20212020(Unfavorable)
Mexican peso / U.S. dollar exchange rate:   
End-of-period20.623.512 %
Three months ended20.319.9(2)%
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period7.77.7— %
Three months ended7.87.7(1)%
Colombian peso / U.S. dollar exchange rate:
End-of-period3,7374,065%
Three months ended3,5533,533(1)%
  September 30, Favorable /
  2017 2016 (Unfavorable)
Mexican peso / U.S. dollar exchange rate:        
End-of-period 18.2 19.5  7 % 
Three months ended 17.8 18.7  5 % 
Nine months ended 18.9 18.3  (3)% 
         
Guatemalan quetzal / U.S. dollar exchange rate:        
End-of-period 7.3 7.5  3 % 
Three months ended 7.3 7.6  4 % 
Nine months ended 7.4 7.6  3 % 


Amounts presented on a constant currency basis are denoted as such. See “—Non-GAAP“Non-GAAP Financial Information” for additional discussion of constant currency operating results.



17



Operating Results for the Three Months Ended September 30, 2017March 31, 2021 Compared to the Three Months Ended September 30, 2016March 31, 2020


U.S. Operations Segment


The following table details earning assets, which consist of pawn loans consumer loans, net and inventories, as well as other earning asset metrics of the U.S. operations segment as of September 30, 2017 asMarch 31, 2021 compared to September 30, 2016:March 31, 2020 (dollars in thousands, except as otherwise noted):

As of March 31,Increase /
 20212020(Decrease)
U.S. Operations Segment   
Earning assets:
Pawn loans$169,642 $224,121 (24)%
Inventories128,308 162,142 (21)%
$297,950 $386,263 (23)%
Average outstanding pawn loan amount (in ones)$215 $182 18 %
Composition of pawn collateral:
General merchandise30 %31 %
Jewelry70 %69 %
 100 %100 %
Composition of inventories:
General merchandise44 %42 %
Jewelry56 %58 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)3.3 times2.9 times
 Balance at September 30, Increase /
 2017 2016 (Decrease)
U.S. Operations Segment         
Earning assets:         
Pawn loans$281,217
 $300,646
  (6)% 
Consumer loans, net (1)
 24,108
  27,381
  (12)% 
Inventories 240,384
  280,429
  (14)% 
 $545,709
 $608,456
  (10)% 
          
Average outstanding pawn loan amount (in ones)$152
 $145
  5 % 
          
Composition of pawn collateral:         
General merchandise36% 39%    
Jewelry64% 61%    
 100% 100%    
          
Composition of inventories:         
General merchandise43% 48%    
Jewelry57% 52%    
 100% 100%    
          
Percentage of inventory aged greater than one year9% 6%    

(1)
Does not include the off-balance sheet principal portion of active CSO extensions of credit made by independent third-party lenders. These amounts, net of the Company’s estimated fair value of its liability for guaranteeing the extensions of credit, totaled $9,251 and $11,641 as of September 30, 2017 and 2016, respectively.


18



The following table presents segment pre-tax operating income and other operating metrics of the U.S. operations segment for the three months ended September 30, 2017 asMarch 31, 2021 compared to the three months ended September 30, 2016.March 31, 2020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Three Months Ended
March 31,
20212020Decrease
U.S. Operations Segment
Revenue:
Retail merchandise sales$189,957 $195,966 (3)%
Pawn loan fees76,397 97,857 (22)%
Wholesale scrap jewelry sales9,203 15,478 (41)%
Consumer loan and credit services fees (1)
 1,375 (100)%
Total revenue275,557 310,676 (11)%
Cost of revenue:  
Cost of retail merchandise sold106,530 119,529 (11)%
Cost of wholesale scrap jewelry sold7,513 14,006 (46)%
Consumer loan and credit services loss provision (1)
 (361)(100)%
Total cost of revenue114,043 133,174 (14)%
Net revenue161,514 177,502 (9)%
Segment expenses:  
Store operating expenses95,247 107,706 (12)%
Depreciation and amortization5,382 5,401 — %
Total segment expenses100,629 113,107 (11)%
Segment pre-tax operating income$60,885 $64,395 (5)%
Operating metrics:
Retail merchandise sales margin44 %39 %
Wholesale scrap jewelry sales margin18 %10 %
Net revenue margin59 %57 %
Segment pre-tax operating margin22 %21 %

  Three Months Ended    
  September 30,  
  2017 2016 Increase
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $160,598
 $84,547
  90% 
Pawn loan fees 95,266
 48,840
  95% 
Wholesale scrap jewelry sales 32,397
 15,046
  115% 
Consumer loan and credit services fees 18,525
 9,991
  85% 
Total revenue 306,786
 158,424
  94% 
         
Cost of revenue:        
Cost of retail merchandise sold 107,561
 51,922
  107% 
Cost of wholesale scrap jewelry sold 31,518
 13,955
  126% 
Consumer loan and credit services loss provision 6,068
 3,275
  85% 
Total cost of revenue 145,147
 69,152
  110% 
         
Net revenue 161,639
 89,272
  81% 
         
Segment expenses:        
Store operating expenses 104,555
 52,480
  99% 
Depreciation and amortization 5,919
 2,906
  104% 
Total segment expenses 110,474
 55,386
  99% 
         
Segment pre-tax operating income $51,165
 $33,886
  51% 
(1)Effective June 30, 2020, the Company no longer offers an unsecured consumer loan product in the U.S.


Retail Merchandise Sales Operations


U.S. retail merchandise sales increased 90%decreased 3% to $160,598$190.0 million during the thirdfirst quarter of 20172021 compared to $84,547$196.0 million for the thirdfirst quarter of 2016. The increase was primarily due to the third quarter of 2016 only including the results of operations for Cash America for the period September 2, 2016 to September 30, 2016 (“Cash America 2016 Partial Quarter”) as the Merger was completed on September 1, 2016.2020. Same-store retail sales decreased 1% in both legacy First Cash and Cash America stores5% in the thirdfirst quarter of 20172021 compared to the thirdfirst quarter of 2016. During2020. Offsetting the third quarter of 2017,small decline in retail sales revenue, the gross profit margin on retail merchandise sales in the U.S. was 33%44% during the first quarter of 2021 compared to a margin of 39% during the thirdfirst quarter of 2016, reflecting2020, which resulted in a 9% increase in net revenue (gross profit) from retail sales for the impact of historically lower margins in the Cash America stores and a focus during the thirdfirst quarter of 2017 on clearing2021 compared to the first quarter of 2020. The increase in margin was primarily a result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of aged inventory, levels inwhich limited the Cash America stores.need for normal discounting.



19


U.S. inventories decreased 14%21% from $280,429$162.1 million at September 30, 2016March 31, 2020 to $240,384$128.3 million at September 30, 2017. The decrease was due to a 19% decline in legacy Cash America store inventories as the Company continues to optimize inventory levels and clear aged inventory in the Cash America stores, partially offset by a 6% increase in legacy First Cash store inventories.March 31, 2021. Inventories aged greater than one year were 11% and 5% in the legacy Cash America storesU.S. were 2% at March 31, 2021 compared to 3% at March 31, 2020. The decrease in inventories was primarily a result of significantly lower than normal beginning inventory levels, less inventory being generated from forfeited pawn loans and legacy First Cash U.S. stores, respectively.additional retail demand created by two additional federal stimulus payments made directly to consumers, partially offset by an increase in merchandise purchased directly from customers during the quarter compared to the prior-year quarter.



Pawn Lending Operations


U.S. pawn loan fees increased 95% totaling $95,266decreased 22% to $76.4 million during the thirdfirst quarter of 20172021 compared to $48,840$97.9 million for the thirdfirst quarter of 2016. The increase was primarily due to the Cash America 2016 Partial Quarter. Legacy First Cash same-store2020. Same-store pawn loan fees increased 3%, while legacy Cash America same-store pawn loan fees decreased 11% in the thirdfirst quarter of 20172021 decreased 23% compared to the thirdfirst quarter of 2016.2020. Pawn loan receivables in the U.S. as of September 30, 2017March 31, 2021 decreased 6%24% in total and 25% on a same-store basis compared to September 30, 2016. Legacy First CashMarch 31, 2020.

The decline in total and same-store pawn receivables increased 5%, while legacy Cash America same-store pawn receivables decreased 13% as of September 30, 2017 compared to September 30, 2016. The decline in legacy Cash America same-store pawn receivables and resulting pawn loan fees was primarily due to the expected impactsignificantly lower than normal beginning pawn loan levels and reduced origination activity during the first quarter of reducing2021 as a result of improved customer liquidity due to the holding period on delinquent pawn loans, continued optimization of loan-to-value ratios and to a lesser extent,two additional government stimulus payments made during the impact of the hurricane on pawn receivables in coastal Texas markets.quarter.


Wholesale Scrap Jewelry Operations


U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 115%decreased 41% to $32,397$9.2 million during the thirdfirst quarter of 20172021 compared to $15,046$15.5 million during the thirdfirst quarter of 2016.2020. The increasedecline in wholesalescrap revenue relates primarily to reductions in inventory levels as discussed above. The scrap jewelry revenue was primarily due to the Cash America 2016 Partial Quarter. The scrap gross profit margin in the U.S. was 3%18% compared to the prior-year margin of 7%10%, primarily as a result ofwith the typically higher cost basisincrease in scrap jewelry sold bymargin primarily due to an increase in the Cash America stores. Scrap jewelry profits accounted for less than 1%average selling price of U.S. net revenue (gross profit) forgold during the thirdfirst quarter of 20172021 compared to 1% in the third quarter of 2016.2020.

Consumer Lending Operations

Service fees from U.S. consumer loans and credit services transactions (collectively, consumer lending operations) increased 85% to $18,525 during the third quarter of 2017 compared to $9,991 for the third quarter of 2016. The increase in fees was due to the Cash America 2016 Partial Quarter. Excluding the increase due to the Cash America 2016 Partial Quarter, consumer loan and credit services fees decreased 32% as the Company continues to de-emphasize consumer lending operations in light of increasing regulatory constraints. Revenues from consumer lending operations comprised 6% of total U.S. revenue during the third quarter of 2017 and 2016.


Segment Expenses and Segment Pre-Tax Operating Income


U.S. store operating expenses increased 99%decreased 12% to $104,555$95.2 million during the thirdfirst quarter of 20172021 compared to $52,480$107.7 million during the thirdfirst quarter of 2016, primarily as a result of the Merger. Same-store2020 and same-store operating expenses increased 2% andalso decreased 3% in the legacy First Cash and Cash America stores, respectively,12% compared with the prior-year period. The decrease in total and same-store operating expenses was primarily due to cost saving initiatives in response to COVID-19.

U.S. store depreciation and amortization increased 104% to $5,919 during the third quarter of 2017 compared to $2,906 during the third quarter of 2016, primarily as a result of the Merger.


The U.S. segment pre-tax operating income for the thirdfirst quarter of 20172021 was $51,165,$60.9 million, which generated a pre-tax segment operating margin of 17%22% compared to $33,886$64.4 million and 21% in the prior year, respectively. The declinedecrease in the segment pre-tax operating margin was primarily due to historically lower operating marginsincome reflected decreases in pawn fee revenue as a result of the Cash America storesdecline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations in 2020, partially offset by an increase in gross profit from both retail and scrap sales and a focus during the third quarter of 2017 on clearing aged inventory levelsdecrease in Cash America stores, resulting in lower gross profit margins on retail merchandise sales.operating expenses.


20



Latin America Operations Segment


Latin American results of operations for the three months ended March 31, 2021 compared to the three months ended March 31, 2020 were impacted by a 2% unfavorable change in the average value of the Mexican peso compared to the U.S. dollar. The translated value of Latin American earning assets as of March 31, 2021 compared to March 31, 2020 benefited from a 12% favorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.

The following table details earning assets, which consist of pawn loans consumer loans, net and inventories as well as other earning asset metrics of the Latin America operations segment as of September 30, 2017 asMarch 31, 2021 compared to September 30, 2016:March 31, 2020 (dollars in thousands, except as otherwise noted):

Constant Currency Basis
As of
March 31,Increase /
As of March 31,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment    
Earning assets:
Pawn loans$95,796 $90,175 %$84,498 (6)%
Inventories57,028 65,734 (13)%50,324 (23)%
$152,824 $155,909 (2)%$134,822 (14)%
Average outstanding pawn loan amount (in ones)$76 $56 36 %$67 20 %
Composition of pawn collateral:
General merchandise66 %70 %
Jewelry34 %30 %
100 %100 %
Composition of inventories:
General merchandise58 %62 %
Jewelry42 %38 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)4.4 times3.9 times

           Constant Currency Basis 
           Balance at    
           September 30, Increase /
 Balance at September 30, Increase / 2017 (Decrease)
 2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment               
Earning assets:               
Pawn loans$90,150
 $72,523
  24 %  $84,378
  16 % 
Consumer loans, net 407
  411
  (1)%  380
  (8)% 
Inventories 68,299
  52,433
  30 %  63,855
  22 % 
 $158,856
 $125,367
  27 %  $148,613
  19 % 
                
Average outstanding pawn loan amount (in ones)$67
 $59
  14 %  $63
  7 % 
                
Composition of pawn collateral:               
General merchandise82% 82%          
Jewelry18% 18%          
 100% 100%          
                
Composition of inventories:               
General merchandise75% 80%          
Jewelry25% 20%          
 100% 100%          
                
Percentage of inventory aged greater than one year1% 1%          



21



The following table presents segment pre-tax operating income and other operating metrics of the Latin America operations segment for the three months ended September 30, 2017 asMarch 31, 2021 compared to the three months ended September 30, 2016.March 31, 2020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Constant Currency Basis
Three Months
Ended
Three Months EndedMarch 31,Increase /
March 31,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$82,085 $100,663 (18)%$83,937 (17)%
Pawn loan fees39,125 44,258 (12)%40,010 (10)%
Wholesale scrap jewelry sales11,172 10,893 %11,172 %
Total revenue132,382 155,814 (15)%135,119 (13)%
Cost of revenue:   
Cost of retail merchandise sold50,623 65,166 (22)%51,763 (21)%
Cost of wholesale scrap jewelry sold9,684 8,841 10 %9,902 12 %
Total cost of revenue60,307 74,007 (19)%61,665 (17)%
Net revenue72,075 81,807 (12)%73,454 (10)%
Segment expenses:   
Store operating expenses42,077 45,794 (8)%42,960 (6)%
Depreciation and amortization4,263 4,063 %4,350 %
Total segment expenses46,340 49,857 (7)%47,310 (5)%
Segment pre-tax operating income$25,735 $31,950 (19)%$26,144 (18)%
Operating metrics:
Retail merchandise sales margin38 %35 %38 %
Wholesale scrap jewelry sales margin13 %19 %11 %
Net revenue margin54 %53 %54 %
Segment pre-tax operating margin19 %21 %19 %
          Constant Currency Basis
          Three Months    
        Ended    
  Three Months Ended     September 30, Increase /
  September 30, Increase / 2017 (Decrease)
  2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $85,736
 $67,668
  27 %  $81,686
  21 % 
Pawn loan fees 37,279
 30,665
  22 %  35,534
  16 % 
Wholesale scrap jewelry sales 5,131
 3,910
  31 %  5,131
  31 % 
Consumer loan and credit services fees 480
 486
  (1)%  457
  (6)% 
Total revenue 128,626
 102,729
  25 %  122,808
  20 % 
               
Cost of revenue:              
Cost of retail merchandise sold 53,789
 41,477
  30 %  51,252
  24 % 
Cost of wholesale scrap jewelry sold 5,313
 3,022
  76 %  5,068
  68 % 
Consumer loan and credit services loss provision 117
 138
  (15)%  111
  (20)% 
Total cost of revenue 59,219
 44,637
  33 %  56,431
  26 % 
               
Net revenue 69,407
 58,092
  19 %  66,377
  14 % 
               
Segment expenses:              
Store operating expenses 34,411
 28,094
  22 %  32,920
  17 % 
Depreciation and amortization 2,704
 2,602
  4 %  2,587
  (1)% 
Total segment expenses 37,115
 30,696
  21 %  35,507
  16 % 
               
Segment pre-tax operating income $32,292
 $27,396
  18 %  $30,870
  13 % 


Retail Merchandise Sales Operations


Latin America retail merchandise sales increased 27% (21%decreased 18% (17% on a constant currency basis) to $85,736$82.1 million during the thirdfirst quarter of 20172021 compared to $67,668$100.7 million for the thirdfirst quarter of 2016. The increase was primarily due to a 24% increase2020. Same-store retail sales decreased 21% (19% on a constant currency basis) in same-store retail sales, which included a same-store retail sales increase of 59% (52% on a constant currency basis) induring the Maxi Prenda stores acquired in the fourth quarter of 2015 and first quarter of 2016. Excluding2021 compared to the Maxi Prenda stores, same-storefirst quarter of 2020. Partially offsetting the declines in retail sales increased 19% (14% on a constant currency basis), which was primarily due to strong retail demand trends andrevenue, the maturation of existing stores. The gross profit margin on retail merchandise sales was 37%38% during the thirdfirst quarter of 20172021 compared to 39%35% during the thirdfirst quarter of 2016.2020.


Inventories in Latin America increased 30% (22%decreased 13% (23% on a constant currency basis) from $52,433$65.7 million at September 30, 2016March 31, 2020 to $68,299$57.0 million at September 30, 2017. Increased inventory levelsMarch 31, 2021. Inventories aged greater than one year in the Maxi Prenda stores, which historically carried lower inventory balances than the typical First Cash store, accounted for 32% of the increase with growth from new store openingsLatin America were 2% at March 31, 2021 and the maturation of existing stores accounting for the remainder of the increase.1% at March 31, 2020.



22



The decrease in inventories, which limited retail sales during the first quarter, was primarily a result of significantly lower than normal beginning inventory levels and less inventory being generated from forfeited pawn loans partially offset by an increase in merchandise purchased directly from customers during the quarter compared to the prior-year quarter. The lower retail sales volume was partially offset by an increase in retail sales margin, which was primarily a result of continued retail demand for value-priced pre-owned merchandise and increased buying of merchandise directly from customers, which limited the need for normal discounting.

Pawn Lending Operations


Pawn loan fees in Latin America increased 22% (16%decreased 12% (10% on a constant currency basis), totaling $37,279$39.1 million during the thirdfirst quarter of 20172021 compared to $30,665$44.3 million for the thirdfirst quarter of 2016, primarily as a result of the 24% (16%2020. Same-store pawn fees decreased 13% (11% on a constant currency basis) increase in pawnthe first quarter of 2021 compared to the first quarter of 2020. Pawn loan receivables as of September 30, 2017 compared to September 30, 2016. The increase in pawn receivables reflects a same-store pawn receivable increase of 22% (14%increased 6% (decreased 6% on a constant currency basis) and new store additions. The increase inas of March 31, 2021 compared to March 31, 2020, while same-store pawn receivables increased 5% (decreased 7% on a constant currency basis).

The decline in total and same-store constant currency pawn receivables and resulting pawn loan fees was primarily due to strong demand forthe significantly lower than normal beginning pawn loans andloan levels, partially offset by the maturationcontinued improvement of existing stores.pawn loan origination activity during the first quarter of 2021.


Wholesale Scrap Jewelry Operations


Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 31%3% (also 3% on a constant currency basis) to $5,131$11.2 million during the thirdfirst quarter of 20172021 compared to $3,910$10.9 million during the thirdfirst quarter of 2016.2020. The increase in wholesale scrap jewelry revenue was primarily due to reduced scrapping activities in the Maxi Prenda stores during the third quarter of 2016 as those stores were being converted to the Company’s proprietary point of sale and loan management system. The scrap gross profit margin in Latin America was a loss of 4% (1% profit13% (11% on a constant currency basis) during the first quarter of 2021 compared to the prior-year margin of 23%19%. Scrap jewelry profits or losses accounted for less than 1% of Latin America net revenue (gross profit) for the third quarter of 2017 compared to 2% in the third quarter of 2016.


Segment Expenses and Segment Pre-Tax Operating Income


Store operating expenses increased 22% (17%decreased 8% (6% on a constant currency basis) to $34,411$42.1 million during the thirdfirst quarter of 20172021 compared to $28,094$45.8 million during the thirdfirst quarter of 2016 and same-store2020. Total store operating expenses increased 14%decreased primarily due to cost saving initiatives in response to COVID-19, partially offset by the 3% increase in the Latin America weighted-average store count. Same-store operating expenses decreased 11% (9% on a constant currency basis).

Latin America store depreciation and amortization increased 5% (7% on a constant currency basis) to $4.3 million during the first quarter of 2021 compared to $4.1 million during the prior-year period. Thefirst quarter of 2020, primarily due to the increase in both total and same-store operating expenses was due in large part to increased compensation expense related to incentive pay and entry level wage competition.the store count.


The segment pre-tax operating income for the thirdfirst quarter of 20172021 was $32,292,$25.7 million, which generated a pre-tax segment operating margin of 25%19% compared to $27,396$32.0 million and 27%21% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees and a 2% unfavorable change in the average value of the Mexican peso, partially offset by an increase in retail sales margins and declines in store operating expenses.





23



Consolidated Results of Operations


The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the three months ended September 30, 2017 asMarch 31, 2021 compared to the three months ended September 30, 2016:March 31, 2020 (dollars in thousands):

Three Months Ended
March 31,Increase /
 20212020(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$60,885 $64,395 (5)%
Latin America operations25,735 31,950 (19)%
Consolidated segment pre-tax operating income86,620 96,345 (10)%
Corporate expenses and other income:  
Administrative expenses30,999 32,902 (6)%
Depreciation and amortization967 1,210 (20)%
Interest expense7,230 8,418 (14)%
Interest income(158)(185)(15)%
Merger and acquisition expenses166 68 144 %
Loss on foreign exchange267 2,685 (90)%
Write-off of certain Cash America merger related lease intangibles878 3,630 (76)%
Impairment of certain other assets 1,900 (100)%
Total corporate expenses and other income40,349 50,628 (20)%
Income before income taxes46,271 45,717 %
Provision for income taxes12,556 12,799 (2)%
  
Net income$33,715 $32,918 %
  Three Months Ended    
  September 30, Increase /
  2017 2016 (Decrease)
Consolidated Results of Operations        
U.S. operations segment pre-tax operating income $51,165
 $33,886
  51 % 
Latin America operations segment pre-tax operating income 32,292
 27,396
  18 % 
Consolidated segment pre-tax operating income 83,457
 61,282
  36 % 
         
Corporate expenses and other income:        
Administrative expenses 29,999
 24,500
  22 % 
Depreciation and amortization 5,249
 1,773
  196 % 
Interest expense 6,129
 5,073
  21 % 
Interest income (418) (138)  203 % 
Merger and other acquisition expenses 911
 29,398
  (97)% 
Loss on extinguishment of debt 20
 
   % 
Net loss on sale of common stock of Enova 
 253
  (100)% 
Total corporate expenses and other income 41,890
 60,859
  (31)% 
         
Income before income taxes 41,567
 423
  9,727 % 
         
Provision for income taxes 13,293
 1,835
  624 % 
         
Net income (loss) $28,274
 $(1,412)  2,102 % 
         
Comprehensive income (loss) $23,293
 $(15,413)  251 % 



Corporate Expenses and Taxes


Administrative expenses increased 22% to $29,999 during the third quarter of 2017 compared to $24,500 during the third quarter of 2016, primarily as a result of the Merger, a 37% increase in the weighted-average store count resulting in additional management and supervisory compensation and other support expenses required for such growth and by a 5% favorable change in the average value of the Mexican peso, which increased comparative administrative expenses in Mexico. As a percentage of revenue, administrative expenses decreased from 9% during the third quarter of 2016 to 7% during the third quarter of 2017, primarily due to synergies realized from the Merger and the Maxi Prenda acquisition.

Depreciation and amortization increased to $5,249 during the third quarter of 2017 compared to $1,773 during the third quarter of 2016 primarily due to the assumption of substantial corporate property and equipment from the Merger and $2,313 in amortization expense related to intangible assets acquired as a result of the Merger.

Interest expense increased to $6,129 in the third quarter of 2017 compared to $5,073 for the third quarter of 2016. See “—Liquidity and Capital Resources.”

Merger and other acquisition expenses decreased to $911 during the third quarter of 2017 compared to $29,398 during the third quarter of 2016, reflecting timing in transaction and integration costs primarily related to the Merger. See “—Non-GAAP Financial Information” for additional details of Merger related expenses.

For the third quarter of 2017 and 2016, the Company’s effective federal income tax rates were 32.0% and 433.8%, respectively. The effective tax rate for the third quarter of 2016 was impacted by certain significant Merger related expenses being non-deductible for income tax purposes. The effective tax rate for the third quarter included changes in certain tax estimates made during the third quarter of 2017 as a result of finalizing the 2016 tax returns.

Net Income, Adjusted Net Income, Net Income Per Share and Adjusted Net Income Per Share

The following table sets forth revenue, net revenue, net income, net income per share, adjusted net income and adjusted net income per share for the third quarter of 2017 compared to the third quarter of 2016:

  Three Months Ended September 30,
  2017 2016
  As Reported Adjusted As Reported Adjusted
  (GAAP) (Non-GAAP) (GAAP) (Non-GAAP)
Revenue $435,412
 $435,412
 $261,153
 $261,153
Net revenue $231,046
 $231,046
 $147,364
 $147,364
Net income (loss) $28,274
 $28,861
 $(1,412) $20,126
Diluted earnings (loss) per share $0.59
 $0.61
 $(0.04) $0.58
Weighted avg diluted shares 47,668
 47,668
 34,631
 34,631

GAAP and adjusted earnings per share for the three months ended September 30, 2017 compared to the three months ended September 30, 2016 were positively impacted by $0.02 per share due to the year-over-year 5% favorable change in the average value of the Mexican peso. Adjusted net income removes certain items from GAAP net income that the Company does not consider to be representative of its actual operating performance, such as Merger and other acquisition expenses and loss on extinguishment of debt, but does not adjust for the effects of foreign currency rate fluctuations. See “—Non-GAAP Financial Information—Adjusted Net Income and Adjusted Net Income Per Share” below.

Operating Results for the Nine Months Ended September 30, 2017 Compared to the Nine Months Ended September 30, 2016

U.S. Operations Segment

The following table presents segment pre-tax operating income of the U.S. operations segment for the nine months ended September 30, 2017 as compared to the nine months ended September 30, 2016. Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

  Nine Months Ended    
  September 30,  
  2017 2016 Increase
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $519,116
 $186,673
  178% 
Pawn loan fees 287,338
 94,929
  203% 
Wholesale scrap jewelry sales 91,430
 25,910
  253% 
Consumer loan and credit services fees 57,425
 19,619
  193% 
Total revenue 955,309
 327,131
  192% 
         
Cost of revenue:        
Cost of retail merchandise sold 337,789
 114,632
  195% 
Cost of wholesale scrap jewelry sold 87,600
 22,914
  282% 
Consumer loan and credit services loss provision 15,115
 5,380
  181% 
Total cost of revenue 440,504
 142,926
  208% 
         
Net revenue 514,805
 184,205
  179% 
         
Segment expenses:        
Store operating expenses 318,044
 107,196
  197% 
Depreciation and amortization 18,759
 5,827
  222% 
Total segment expenses 336,803
 113,023
  198% 
         
Segment pre-tax operating income $178,002
 $71,182
  150% 

Retail Merchandise Sales Operations

U.S. retail merchandise sales increased 178% to $519,116 during the nine months ended September 30, 2017 compared to $186,673 for the nine months ended September 30, 2016. The increase was primarily due to the nine months ended September 30, 2016 only including the results of operations for Cash America for the period September 2, 2016 to September 30, 2016 (“Cash America 2016 Partial Period”) as the Merger was completed on September 1, 2016. Same-store retail sales decreased 1% in legacy First Cash stores and decreased 4% in legacy Cash America stores during the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016. Gross profit margin on retail merchandise sales in the U.S. was 35% during the nine months ended September 30, 2017 compared to a margin of 39% during the nine months ended September 30, 2016, reflecting the impact of historically lower margins in the Cash America stores and a focus during 2017 on clearing aged inventory levels in the Cash America stores.


Pawn Lending Operations

U.S. pawn loan fees increased 203% totaling $287,338 during the nine months ended September 30, 2017 compared to $94,929 for the nine months ended September 30, 2016. The increase was primarily due to the Cash America 2016 Partial Period. Legacy First Cash same-store pawn loan fees increased 4%, while legacy Cash America same-store pawn loan fees decreased 8% during the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016. Pawn loan receivables in the U.S. as of September 30, 2017 decreased 6% compared to September 30, 2016. Legacy First Cash same-store pawn receivables increased 5%, while legacy Cash America same-store pawn receivables decreased 13% as of September 30, 2017 compared to September 30, 2016. The decline in legacy Cash America same-store pawn receivables and pawn loan fees was primarily due to the expected impact of reducing the holding period on delinquent pawn loans, continued optimization of loan-to-value ratios and to a lesser extent, the impact of the hurricane on pawn receivables in coastal Texas markets.

Wholesale Scrap Jewelry Operations

U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 253% to $91,430$31.0 million during the nine months ended September 30, 2017 compared to $25,910 during the nine months ended September 30, 2016. The increase in wholesale scrap jewelry revenue was primarily due to the Cash America 2016 Partial Period. The scrap gross profit margin in the U.S. was 4% compared to the prior-year margin of 12%, primarily as a result of the typically higher cost basis in scrap jewelry sold by the Cash America stores. Scrap jewelry profits accounted for 1% of U.S. net revenue (gross profit) for the nine months ended September 30, 2017 compared to 2% in the nine months ended September 30, 2016.

Consumer Lending Operations

Service fees from U.S. consumer loans and credit services transactions (collectively, consumer lending operations) increased 193% to $57,425 during the nine months ended September 30, 2017 compared to $19,619 for the nine months ended September 30, 2016. The increase in fees was due to the Cash America 2016 Partial Period. Excluding the increase due to the Cash America 2016 Partial Period, consumer loan and credit services fees decreased 30% as the Company continues to de-emphasize consumer lending operations in light of increasing regulatory constraints. Revenues from consumer lending operations comprised 6% of total U.S. revenue during the nine months ended September 30, 2017 and 2016.

Segment Expenses and Segment Pre-Tax Operating Income

U.S. store operating expenses increased 197% to $318,044 during the nine months ended September 30, 2017 compared to $107,196 during the nine months ended September 30, 2016, primarily as a result of the Merger. Same-store operating expenses increased 1% and decreased 3% in the legacy First Cash and Cash America stores, respectively, compared with the prior-year period.

U.S. store depreciation and amortization increased 222% to $18,759 during the nine months ended September 30, 2017 compared to $5,827 during the nine months ended September 30, 2016, primarily as a result of the Merger.

The U.S. segment pre-tax operating income for the nine months ended September 30, 2017 was $178,002, which generated a pre-tax segment operating margin of 19% compared to $71,182 and 22% in the prior year, respectively. The decline in the segment pre-tax operating margin was primarily due to historically lower operating margins in the Cash America stores and a focus during 2017 on clearing aged inventory levels in Cash America stores, resulting in lower gross profit margins on retail merchandise sales.



Latin America Operations Segment

The following table presents segment pre-tax operating income of the Latin America operations segment for the nine months ended September 30, 2017 as compared to the nine months ended September 30, 2016. Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

          Constant Currency Basis
          Nine Months    
        Ended    
  Nine Months Ended     September 30, Increase /
  September 30, Increase / 2017 (Decrease)
  2017 2016 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $231,034
 $199,861
  16 %  $238,833
  19 % 
Pawn loan fees 96,090
 87,887
  9 %  99,272
  13 % 
Wholesale scrap jewelry sales 15,855
 9,996
  59 %  15,855
  59 % 
Consumer loan and credit services fees 1,329
 1,460
  (9)%  1,377
  (6)% 
Total revenue 344,308
 299,204
  15 %  355,337
  19 % 
               
Cost of revenue:              
Cost of retail merchandise sold 145,669
 124,534
  17 %  150,536
  21 % 
Cost of wholesale scrap jewelry sold 14,770
 7,787
  90 %  15,238
  96 % 
Consumer loan and credit services loss provision 304
 400
  (24)%  315
  (21)% 
Total cost of revenue 160,743
 132,721
  21 %  166,089
  25 % 
               
Net revenue 183,565
 166,483
  10 %  189,248
  14 % 
               
Segment expenses:              
Store operating expenses 94,736
 83,367
  14 %  97,565
  17 % 
Depreciation and amortization 7,723
 7,919
  (2)%  7,956
   % 
Total segment expenses 102,459
 91,286
  12 %  105,521
  16 % 
               
Segment pre-tax operating income $81,106
 $75,197
  8 %  $83,727
  11 % 

Retail Merchandise Sales Operations

Latin America retail merchandise sales increased 16% (19% on a constant currency basis) to $231,034 during the nine months ended September 30, 2017 compared to $199,861 for the nine months ended September 30, 2016. The increase was primarily due to a 9% increase (13% on a constant currency basis) in same-store retail sales, which included a same-store retail sales increase of 25% (20% on a constant currency basis) in the Maxi Prenda stores acquired in the fourth quarter of 2015 and first quarter of 2016. Excluding the Maxi Prenda stores, same-store retail sales increased 9% (13% on a constant currency basis), which was primarily due to strong retail demand trends and the maturation of existing stores. During the nine months ended September 30, 2017, the gross profit margin on retail merchandise sales was 37%2021 compared to 38% during$32.9 million in the nine months ended September 30, 2016.


Pawn Lending Operations

Pawn loan fees in Latin America increased 9% (13% on a constant currency basis) totaling $96,090 during the nine months ended September 30, 2017 compared to $87,887 for the nine months ended September 30, 2016 as a resultfirst quarter of the 24% (16% on a constant currency basis) increase in pawn loan receivables as of September 30, 2017 compared to September 30, 2016. The increase in pawn receivables reflects a same-store pawn receivable increase of 22% (14% on a constant currency basis) and new store additions. The increase in same-store pawn receivables was primarily due to strong demand for pawn loans and the maturation of existing stores.

Wholesale Scrap Jewelry Operations

Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 59% to $15,855 during the nine months ended September 30, 2017 compared to $9,996 during the nine months ended September 30, 2016. The increase in wholesale scrap jewelry revenue was2020, primarily due to reduced scrapping activitiestravel costs and other cost saving initiatives in the Maxi Prenda stores during the nine months ended September 30, 2016 as those stores were being convertedresponse to the Company’s proprietary point of sale and loan management system. The scrap gross profit margin in Latin America was 7% (4% on a constant currency basis) compared to the prior-year margin of 22%. Scrap jewelry profits accounted for 1% of Latin America net revenue (gross profit) for the nine months ended September 30, 2017, which equaled the nine months ended September 30, 2016.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses increased 14% (17% on a constant currency basis) to $94,736 during the nine months ended September 30, 2017 compared to $83,367 during the nine months ended September 30, 2016 and same-store operating expenses increased 4% (7% on a constant currency basis) compared to the prior-year period. The increase in both total and same-store operating expenses was due in large part to increased compensation expense related to incentive pay and entry level wage competition.

The segment pre-tax operating income for the nine months ended September 30, 2017 was $81,106, which generated a pre-tax segment operating margin of 24% compared to $75,197 and 25% in the prior year, respectively.


Consolidated Results of Operations

The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the nine months ended September 30, 2017 as compared to the nine months ended September 30, 2016:

  Nine Months Ended    
  September 30, Increase /
  2017 2016 (Decrease)
Consolidated Results of Operations        
U.S. operations segment pre-tax operating income $178,002
 $71,182
  150 % 
Latin America operations segment pre-tax operating income 81,106
 75,197
  8 % 
Consolidated segment pre-tax operating income 259,108
 146,379
  77 % 
         
Corporate expenses and other income:        
Administrative expenses 93,542
 58,277
  61 % 
Depreciation and amortization 16,322
 3,419
  377 % 
Interest expense 17,827
 13,859
  29 % 
Interest income (1,138) (636)  79 % 
Merger and other acquisition expenses 3,164
 33,877
  (91)% 
Loss on extinguishment of debt 14,114
 
   % 
Net loss on sale of common stock of Enova 
 253
  (100)% 
Total corporate expenses and other income 143,831
 109,049
  32 % 
         
Income before income taxes 115,277
 37,330
  209 % 
         
Provision for income taxes 39,119
 13,895
  182 % 
         
Net income $76,158
 $23,435
  225 % 
         
Comprehensive income (loss) $107,519
 $(7,269)  1,579 % 

Corporate Expenses and Taxes

Administrative expenses increased 61% to $93,542 during the nine months ended September 30, 2017 compared to $58,277 during the nine months ended September 30, 2016, primarily as a result of the MergerCOVID-19 and a 54% increase in the weighted-average store count resulting in additional management and supervisory compensation and other support expenses required for such growth, partially offset by a 3%2% unfavorable change in the average value of the Mexican peso which reduced comparative administrativeresulting in lower U.S. dollar translated expenses, partially offset by a 2% increase in Mexico. As a percentagethe consolidated weighted-average store count. Administrative expenses were 8% of revenue administrative expenses decreased from 9% during the nine months ended September 30, 2016 tofirst quarter of 2021 and 7% during the nine months ended September 30, 2017,first quarter of 2020.

Interest expense decreased 14% to $7.2 million during the first quarter of 2021 compared to $8.4 million in the first quarter of 2020, primarily due to synergies realized fromlower average balances outstanding on the MergerCompany’s unsecured credit facilities and the Maxi Prenda acquisition.

Depreciation and amortization increased to $16,322lower average interest rates during the nine months ended September 30, 2017first quarter of 2021 compared to $3,419the first quarter of 2020. See “Liquidity and Capital Resources.”

Loss on foreign exchange decreased 90% to $0.3 million during the nine months ended September 30, 2016 primarily duefirst quarter of 2021 compared to $2.7 million in the assumptionfirst quarter of substantial corporate property and equipment from the Merger and $7,428 in amortization expense related to intangible assets acquired2020, as a result of the Merger.fluctuations in foreign exchange rates.

Interest expense increased to $17,827 during the nine months ended September 30, 2017 compared to $13,859 for the nine months ended September 30, 2016. See “—Liquidity and Capital Resources.”

Merger and other acquisition expenses decreased to $3,164 during the nine months ended September 30, 2017 compared to $33,877 for the nine months ended September 30, 2016, reflecting timing in transaction and integration costs primarily related to the Merger. See “—Non-GAAP Financial Information” for additional details of Merger related expenses.


During the nine months ended September 30, 2017,first quarter of 2021, the Company repurchased throughrecorded a tender offer, or otherwise redeemed, its outstanding $200,000, 6.75% senior notes due 2021 incurring$0.9 million write-off of certain merger related lease intangibles compared to a loss on extinguishment$3.6 million write-off of debtcertain merger related lease intangibles during the first quarter of $14,114.2020. The Company also recorded a $1.9 million impairment related to a non-operating asset during the first quarter of 2020.

For the nine months ended September 30, 2017 and 2016, the Company’sConsolidated effective federal income tax rates for the first quarter of 2021 and 2020 were 33.9%27.1% and 37.2%28.0%, respectively. The decrease in the effective tax rate was primarily due to certain significant Merger related expenses being non-deductiblethe Internal Revenue Service finalizing regulations in July 2020 for the
24


global intangible low-taxed income tax purposes during(“GILTI”) provisions for foreign operations in the nine months ended September 30, 2016,U.S. federal tax code, which essentially eliminated the tax impact of the lossincremental GILTI tax on extinguishment of debt and changes in certain tax estimates made during 2017 as a result of finalizing the 2016 tax returns.Company.


Net Income, Adjusted Net Income, Net Income Per Share and Adjusted Net Income Per Share

The following table sets forth revenue, net revenue, net income, net income per share, adjusted net income and adjusted net income per share for the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016:

  Nine Months Ended September 30,
  2017 2016
  As Reported Adjusted As Reported Adjusted
  (GAAP) (Non-GAAP) (GAAP) (Non-GAAP)
Revenue $1,299,617
 $1,299,617
 $626,335
 $626,335
Net revenue $698,370
 $698,370
 $350,688
 $350,688
Net income $76,158
 $87,044
 $23,435
 $47,884
Diluted earnings per share $1.58
 $1.81
 $0.77
 $1.58
Weighted avg diluted shares 48,117
 48,117
 30,372
 30,372

GAAP and adjusted earnings per share for the nine months ended September 30, 2017 compared to the nine months ended September 30, 2016 were negatively impacted by $0.03 per share due to the year-over-year 3% unfavorable change in the average value of the Mexican peso. Adjusted net income removes certain items from GAAP net income that the Company does not consider to be representative of its actual operating performance, such as Merger and other acquisition expenses, but does not adjust for the effects of foreign currency rate fluctuations. See “—Non-GAAP Financial Information—Adjusted Net Income and Adjusted Net Income Per Share” below.

LIQUIDITY AND CAPITAL RESOURCES


As of September 30, 2017,March 31, 2021, the Company’s primary sources of liquidity were $93,411$54.6 million in cash and cash equivalents, $265,544$481.8 million of available and unused funds under the Company’s long-term lines ofrevolving unsecured credit with its commercial lenders, $441,016facilities, subject to certain financial covenants, $300.8 million in customer loans and fees and service charges receivable and $308,683$185.3 million in inventories. As of September 30, 2017, the amount of cash associated with indefinitely reinvested foreign earnings was $42,329, which is primarily held in Mexican pesos. The Company had working capital of $758,637$345.6 million as of September 30, 2017March 31, 2021.

As of March 31, 2021, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024. As of March 31, 2021, the Company had $44.0 million in outstanding borrowings and total equity exceeded liabilities$3.4 million in outstanding letters of credit under the Credit Facility, leaving $452.6 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at March 31, 2021 was 2.82% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of March 31, 2021, and currently has the capacity to borrow a significant amount of the availability under the Credit Facility under the most restrictive covenant. During the three months ended March 31, 2021, the Company made net payments of $79.0 million pursuant to the Credit Facility.

As of March 31, 2021, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., maintained an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a ratiobank in Mexico (the “Mexico Credit Facility”) in the amount of 2.2$600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to 1.maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of March 31, 2021. At March 31, 2021, the Company had no amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.


On May 30, 2017,August 26, 2020, the Company completed an offeringissued $500.0 million of $300,000 of 5.375%4.625% senior unsecured notes due on JuneSeptember 1, 20242028 (the “Notes”)., all of which are currently outstanding. Interest on the Notes will beis payable semi-annually in arrears on JuneMarch 1 and December 1, commencing on December 1, 2017. The Notes were sold to the placement agents as initial purchasers for resale only to qualified institutional buyers in accordance with Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and outside the United States in accordance with Regulation S under the Securities Act. The Company used the proceeds from the offering to repurchase, or otherwise redeem, its outstanding $200,000, 6.75% senior notes due 2021 (the “2021 Notes”), to repay borrowings under the Company’s credit facility and to pay related fees and expenses associated with the Notes offering and the repurchase and redemption of the 2021 Notes. The Company capitalized approximately $5,200 in issuance costs, which consisted primarily of placement agent fees and legal and other professional expenses. The issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notes in the accompanying condensed consolidated balance sheets.

September 1. The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its primary revolving bank credit facility.Credit Facility. The Notes will permit the Company to make share repurchases of up to $100,000 with the net proceeds of the Notes and other available funds and to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt

Ratio”) is less than 2.252.75 to 1.00.1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the “Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period. As of March 31, 2021, the Net Debt Ratio was 2.1 to 1. See “Non-GAAP Financial Information” for additional information on the calculation of the Net Debt Ratio.


The Company may redeemutilized the net proceeds from the offering of the Notes at any time on or after June 1, 2020, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to June 1, 2020, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 35% of the Notes prior to June 1, 2020, with the proceeds of certain equity offerings at a redemption price of 105.375% of the$300.0 million aggregate principal amount of the Notes redeemed, plus accruedCompany’s 5.375% senior notes due 2024 and unpaid interest, if any. In addition, uponto repay a change of control, noteholders have the right to require the Company to purchase the Notes at a price equal to 101% of the principal amount of the Notes, plus accrued and unpaid interest, if any.

For the nine months ended September 30, 2017, the Company recognized a $14,114 loss on extinguishment of debt related to the repurchase or redemption of the 2021 Notes which includes the tender or redemption premiums paid over the outstanding $200,000 principal amount of the 2021 Notes and other reacquisition costs of $10,895 and the write off of unamortized debt issuance costs of $3,219.
At September 30, 2017, the Company maintained a line of credit with a group of U.S. based commercial lenders (the “2016 Credit Facility”) in the amount of $400,000. In May 2017, the term of the 2016 Credit Facility was extended through September 2, 2022. The calculation of the fixed charge coverage ratio was also amended to remove share repurchases from the calculation to provide greater flexibility for making future share repurchases and paying cash dividends.

At September 30, 2017, the Company had $140,000 in outstanding borrowings and a $4,456 outstanding letter of credit under the 2016 Credit Facility, leaving $255,544 available for future borrowings. The 2016 Credit Facility bears interest, at the Company’s option, at either (i) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (ii) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the 2016Company’s Credit Facility commitment. Facility.

The weighted-averageCompany regularly evaluates opportunities to optimize its capital structure, including through consideration of the issuance of debt or equity, the refinancing, repayment or restructuring of existing debt and the entry into interest rate on amounts outstanding under the 2016 Credit Facility at September 30, 2017 was 3.75% based on 1 week LIBOR. Under the termshedge transactions, such as interest rate swap agreements, to fund ongoing cash needs, such as general corporate purposes, growth initiatives and its dividend and stock repurchase program.


25


The continued developments and fluidity of the 2016 Credit Facility,COVID-19 pandemic make it difficult to predict the Company is required to maintain certain financial ratios and comply with certain financial covenants. The 2016 Credit Facility also contains customary restrictionsimpact of COVID-19 on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitionsliquidity and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the requirements and covenants of the 2016 Credit Facility as of September 30, 2017, and believes it has the capacity to borrowpresents a substantial portion of the amount available under the 2016 Credit Facility under the most restrictive covenant. During the nine months ended September 30, 2017, the Company made net payments of $120,000 pursuant to the 2016 Credit Facility.

At September 30, 2017, the Company maintained a U.S. dollar denominated line of credit with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $10,000. The Mexico Credit Facility bears interest at 30-day LIBOR plus a fixed spread of 2.0% and matures in December 2017. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the requirements and covenants of the Mexico Credit Facility as of September 30, 2017, and believes it has the capacity to borrow the full amount available under the Mexico Credit Facility under the most restrictive covenant. The Company is required to pay a one-time commitment fee of $25 due when the first amount is drawn/borrowed. At September 30, 2017, the Company had no amount outstanding under the Mexico Credit Facility and $10,000 was available for borrowings.

In general, revenue growth is dependent upon the Company’s ability to fund the addition of store locations (both de novo openings and acquisitions) and growth in customer loan balances and inventories. In addition to these factors, changes in loan balances, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to the Merger, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansions and acquisitions,material uncertainty which could adversely affect the Company’s liquidity. Management believes cash on hand, the borrowings available under its credit facilities, anticipated cash generated fromresults of operations, (including the normal seasonal increases in operatingfinancial condition and cash flows occurring in the first and fourth quarters) and other current working capital will befuture. The Company’s cash flows depend heavily on the uninterrupted operation of its stores with sufficient customer activity, as the Company does not currently offer an online pawn lending or payment platform. If the Company became subject to meetclosure or customer demand for the Company’s anticipated capital requirements for its business for at least the next twelve months. Where appropriate or desirable, in connection withretail and lending products materially declines, the Company’s efficient management of its liquidity position,cash flows would be materially impaired and the Company could seek to raise or retain additional funds from a variety of sources, including but not limited to, repatriation of excess cash held in Latin America, the sale of assets, reductions in operating expenses, capital spending,expenditures, dividends and share repurchases, the forbearance or deferral of operating expenses, the issuance of debt or equity securities, leveraging currently unencumbered real estate owned by the Company and/or changes to its management of current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory, and adjust outflowswhich accounts for approximately 52% of cash in its lending practices,total inventory, gives the Company flexibility to quickly modify its business strategyincrease cash flow, if necessary.

Other factors such as changes in general customer traffic and demand, loan balances, loan-to-value ratios, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to increase cash

flow from its business, if necessary.merger and acquisition activities, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansion and acquisitions, affect the Company’s liquidity. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “—Regulatory“Regulatory Developments.” A prolonged reduction in earnings and EBITDA could limit the Company’s future ability to fully borrow under its credit facilities under current leverage covenants. Additionally, potential disruptions to the Company’s business resulting from COVID-19 could adversely impact the Company’s liquidity in the future.


The Company regularly evaluates opportunitiesintends to optimize its capital structure, includingcontinue expansion through consideration of the issuance of debt or equity, to refinance existing debt and to fund ongoing cash needs such as general corporate purposes, growth initiatives and its stock repurchase program.

The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity:

  Nine Months Ended
  September 30,
  2017 2016
Cash flow provided by operating activities $148,846
 $40,474
Cash flow used in investing activities $(22,475) $(88,957)
Cash flow provided by (used in) financing activities $(128,365) $50,537

  Balance at September 30,
  2017 2016
Working capital $758,637
 $817,559
Current ratio6.57:1 5.85:1 
Liabilities to equity ratio0.45:1 0.59:1 
Net Debt Ratio (1)
1.28:1 3.42:1 

(1)
Pursuant to the covenants of the Notes, the Company may make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's Net Debt Ratio is less than 2.25 to 1.00. Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP measure. See “—Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

Net cash provided by operating activities increased $108,372, or 268%, from $40,474 for the nine months ended September 30, 2016 to $148,846 for the nine months ended September 30, 2017, duenew store openings primarily to an increase in net income of $52,723 and net changes in certain adjustments and operating assets and liabilities (as detailed in the condensed consolidated statements of cash flows).

Net cash used in investing activities decreased $66,482, or 75%, from $88,957 for the nine months ended September 30, 2016 to $22,475 for the nine months ended September 30, 2017. Cash flows from investing activities are utilized primarily to fund pawn store acquisitions and purchases of property and equipment. In addition, net cash flows related to fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid $1,141 in cash related to acquisitions during the nine months ended September 30, 2017 compared to $28,756 in the prior-year period. In addition, the portion of the aggregate Merger consideration paid in cash upon closing of the Merger, net of cash acquired, was $8,251 during nine months ended September 30, 2016. The Company received net repayments on loan receivables of $5,261 during the nine months ended September 30, 2017 compared to net fundings of $31,486 during the nine months ended September 30, 2016 and received proceeds of $2,962 from the sale of 317,000 shares of common stock of Enova International, Inc. during the nine months ended September 30, 2016.

Net cash used in financing activities increased $178,902, or 354%, from net cash provided by financing activities of $50,537 for the nine months ended September 30, 2016 to net cash used in financing activities of $128,365 for the nine months ended September 30, 2017. Net payments on the Company’s credit facilities were $120,000 during the nine months ended September 30, 2017 compared to net proceeds of $302,000 during the nine months ended September 30, 2016. During the nine months ended September 30, 2017, the Company received $300,000 in proceeds from the private offering of the Notes and paid $5,342 in debt issuance costs. Using part of the proceeds from the Notes, the Company repurchased, or otherwise redeemed, the $200,000 2021 Notes and paid tender or redemption premiums over the face value of the 2021 Notes and other reacquisition costs of $10,895 during the nine months ended September 30, 2017. In addition, the Company repaid $6,532 in peso-denominated debt assumed from the Maxi Prenda acquisition and $232,000 in debt assumed in conjunction with the Merger during the nine months ended September 30, 2016. The Company repurchased $65,035 worth of shares of its common stock, realized proceeds from the exercise

of stock options of $307 and paid dividends of $27,400 during the nine months ended September 30, 2017, compared to dividends paid of $10,591 during the nine months ended September 30, 2016.

During the nine months ended September 30, 2017, the Company opened 32 new pawn stores in Latin America acquired five pawn stores in Latin America, opened two pawn storesand through acquisitions both in the U.S. and acquired oneLatin America. Additionally, as opportunities arise at reasonable valuations, the Company may continue to purchase real estate from its landlords at existing stores or in conjunction with pawn store in the U.S. The cumulative purchase priceacquisitions.

A total of the 2017 acquisitions was $1,154, net of cash acquired and certain post-closing adjustments. The purchases24 new stores were composed of $1,124 in cash paidopened during the ninethree months ended September 30, 2017 and $30March 31, 2021. The impacts of deferred purchase price payableCOVID-19 will likely limit the number of 2021 openings to the sellers in 2017. During the nine months ended September 30, 2017, the Company also paid $17a total of deferred purchase price amounts payable related to prior-year acquisitions. The Company funded $26,595 in capital expenditures during the nine months ended September 30, 2017, related primarily to maintenance capital expenditures and new store additions.

The Company intends to continue expansion primarily through acquisitions and new store openings. For fiscal 2017, the Company expects to add approximately 50 to 60 stores, primarilyde novo full-service pawn locations in Latin America. The Company expects that total capital expenditures for 2017,Future store openings remain subject to uncertainties related to the COVID-19 pandemic, including expenditures for newbut not limited to, the ability to continue construction projects and remodeled storesobtain necessary licenses and other corporate assets, will total approximately $32,000 to $37,000. Management believes that cash on hand, the amounts available to be drawn under the credit facilitiespermits, utility services, store equipment, supplies and cash generated from operations will be sufficient to accommodate the Company’s current operations and store expansion plans for the remainder of 2017.staffing.


The Company continually looks for, and is presented with, potential acquisition opportunities. The Company currently has no other contractual commitments for materially significant future acquisitions, business combinations or capital commitments. The Companyopportunities and will evaluate potential acquisitions based upon growth potential, purchase price, available liquidity, debt covenant restrictions, strategic fit and quality of management personnel, among other factors. If theThe Company encounters an attractive opportunity to acquire newacquired two pawn stores in the nearU.S. during the three months ended March 31, 2021 for a purchase price of $1.3 million, net of cash acquired and subject to future post-closing adjustments. In addition, the Company may seek additionalpurchased the real estate at 12 store locations, primarily from landlords at existing stores, for a cumulative purchase price of $14.4 million during the three months ended March 31, 2021.

The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity (dollars in thousands):
 Three Months Ended
March 31,
20212020
Cash flow provided by operating activities$69,174 $77,385 
Cash flow provided by investing activities$17,258 $26,604 
Cash flow used in financing activities$(96,727)$(72,804)
As of March 31,
20212020
Working capital$345,644 $466,052 
Current ratio2.6:13.3:1
Liabilities to equity ratio0.8:10.9:1
Net Debt Ratio (1)
2.1:11.9:1

(1)Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

26


Net cash provided by operating activities decreased $8.2 million, or 11%, from $77.4 million for the three months ended March 31, 2020 to $69.2 million for the three months ended March 31, 2021 due to net changes in certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the consolidated statements of cash flows), and an increase in net income of $0.8 million.

Net cash provided by investing activities decreased $9.3 million, or 35%, from $26.6 million for the three months ended March 31, 2020 to $17.3 million for the three months ended March 31, 2021. Cash flows from investing activities included funding of pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes capital expenditures for improvements to existing stores and for new store openings and other corporate assets, and discretionary purchases of store real property. In addition, cash flows related to net fundings/repayments of pawn loans are included in investing activities. The Company paid $1.2 million in cash related to current and prior-year store acquisitions, $9.5 million for furniture, fixtures, equipment and improvements and $14.4 million for discretionary store real property purchases during the three months ended March 31, 2021 compared to $5.5 million, $10.6 million and $9.6 million in the prior-year period, respectively. The Company received funds from a net decrease in pawn loans of $42.4 million during the three months ended March 31, 2021 compared to a net decrease of $52.3 million during the three months ended March 31, 2020.

Net cash used in financing activities increased $23.9 million, or 33%, from $72.8 million for the termsthree months ended March 31, 2020 to $96.7 million for the three months ended March 31, 2021. Net payments on the credit facilities were $79.0 million during the three months ended March 31, 2021 compared to net borrowings of which will be negotiated on a case-by-case basis.

As$18.9 million during the three months ended March 31, 2020. The Company funded $5.0 million worth of September 30, 2017,share repurchases and paid dividends of $11.1 million during the three months ended March 31, 2021, compared to funding $80.3 million worth of share repurchases and dividends paid of $11.3 million during the three months ended March 31, 2020. In addition, the Company has contractual commitments to deliver a totalpaid $1.7 million in withholding taxes on net share settlements of 7,475 gold ounces overrestricted stock unit awards during the three months of October through Decemberended March 31, 2017. The ounces required to be delivered over this time period are well within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.2021.


In January 2015,April 2021, the Company’s Board of Directors authorizeddeclared a common stock repurchase program for up to 2,000,000 shares of the Company’s outstanding common stock. During the first quarter of 2017, the Company repurchased 228,000 shares of its common stock at an aggregate cost of $10,005 and an average cost$0.30 per share of $43.94. In May 2017, the Company’s Board of Directors authorized a new common stock repurchase program for up to $100,000 of the Company’s outstanding common stock. The new share repurchase program replaced the Company’s prior share repurchase plan, which was terminated in May 2017. Under the May 2017 stock repurchase program, the Company has repurchased 954,000 shares of its common stock at an aggregate cost of $55,030 and an average cost per share of $57.65 and $44,970 remains available for repurchases as of September 30, 2017. The Company intends to continue repurchases under its repurchase program in 2017 through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy and the availability of alternative investment opportunities.

In October 2017, the Company’s Board of Directors authorized an additional common stock repurchase program for up to $100,000 of the Company’s outstanding common stock to become effective upon completion of the May 2017 program.

In October 2017, the Company’s Board of Directors approved a plan to increase the annual dividend 5% from $0.76 per share to $0.80 per share, or $0.20 per share quarterly, beginning in the fourth quarter of 2017. The $0.20 per share fourthsecond quarter cash dividend on common shares outstanding, or an aggregate of $9,470$12.3 million based on September 30, 2017the March 31, 2021 share counts, declared by the Board of Directorscount, which will be paid on November 30, 2017May 28, 2021 to stockholders of record as of November 13, 2017. TheMay 14, 2021. While the Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business requirements, compliance with legal requirements, and debt covenant restrictions.restrictions and other relevant factors, including the impact of COVID-19.


During the three months ended March 31, 2021, the Company repurchased a total of 84,000 shares of common stock at an aggregate cost of $5.0 million and an average cost per share of $59.06, and during three months ended March 31, 2020, repurchased 981,000 shares of common stock at an aggregate cost of $80.3 million and an average cost per share of $81.84. The Company has approximately $116.9 million of remaining availability under its currently authorized stock repurchase programs. While the Company intends to continue repurchases under its active share repurchase programs, future share repurchases are subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.

The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during the three months ended March 31, 2021 (dollars in thousands):
Plan Authorization DatePlan Completion DateDollar Amount AuthorizedShares Purchased in 2021Dollar Amount Purchased in 2021Remaining Dollar Amount Authorized For Future Purchases
January 28, 2020Currently active$100,000 84,000 $4,967 $16,860 
January 27, 2021Currently active100,000 — — 100,000 
Total84,000 $4,967 $116,860 

As of March 31, 2021, the Company had contractual commitments to deliver a total of 12,000 gold ounces between the months of April 2021 and December 2021 at a weighted-average price of $1,855 per ounce. The ounces required to be delivered over this time period are within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.

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REGULATORY DEVELOPMENTS   

The Company remains subject to significant regulation of its pawn and general business operations in all of the jurisdictions in which it operates. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2020 Annual Report on Form 10-K filed with the Securities and Exchange Commission (“SEC”) on February 1, 2021. There have been no material changes in regulatory developments directly affecting the Company since December 31, 2020.

In January 2021, the Illinois General Assembly passed the Predatory Loan Prevention Act (“PDLA”) that caps annual effective interest rates at 36% on most consumer loans, including payday and car title loans. On March 23, 2021, the governor of Illinois signed the PDLA into law, making it effective immediately. The Company does not believe the PDLA applies to collateralized pawn loans, and to date no effort has been made by regulators to assert that it applies. However, there can be no assurance that the Illinois authorities or other interested stakeholders will in the future interpret the PDLA to include collateralized pawn loans. The Company had 25 pawn stores located in Illinois as of March 31, 2021.

NON-GAAP FINANCIAL INFORMATION


The Company uses certain financial calculations such as adjusted net income, adjusted net incomediluted earnings per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results (as defined or explained below) as factors in the measurement and evaluation of the Company’s operating performance and period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than generally accepted accounting principles (“GAAP”),GAAP, primarily by excluding from a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial calculations are “non-GAAP financial measures” as defined in Securities and Exchange Commission (“SEC”)under the SEC rules. The Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company’s core operating performance and because management believes they provide greater transparency into the Company’s results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating adjusted net income, adjusted net income per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency resultsthese non-GAAP financial measures are significant components in understanding and assessing the Company’s financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company’s GAAP financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP and are thus susceptible to varying calculations, adjusted net income, adjusted net income per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results,the non-GAAP financial measures, as presented, may not be comparable to other similarly titled measures of other companies.


While acquisitions are an important part of the Company’s overall strategy, the Company has adjusted the applicable financial calculations to exclude merger and acquisition expenses to allow more accurate comparisons of the financial results to prior periods. In addition, the Company does not consider these merger and acquisition expenses to be related to the organic operations of the acquired businesses or its continuing operations and such expenses are generally not relevant to assessing or estimating the long-term performance of the acquired businesses. Merger and acquisition expenses include incremental costs directly associated with merger and acquisition activities, including professional fees, legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate facilities, among others.

The Company expects to incur additional expenseshas certain leases in 2017 and 2018Mexico which are denominated in connection with its Merger and integrationU.S. dollars. The lease liability of Cash America.these U.S. dollar denominated leases, which is considered a monetary liability, is remeasured into Mexican pesos using current period exchange rates resulting in the recognition of foreign currency exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses because they are non-cash, non-operating items because it generally would not incur such coststhat could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period lease liability being remeasured and expenses as partto improve comparability of its continuing operations. The Merger related expenses are predominantly incremental costs directly associatedcurrent periods presented with prior periods.

In conjunction with the Merger and integrationCash America merger in 2016, the Company recorded certain lease intangibles related to above or below market lease liabilities of Cash America including professional fees, legal expenses, severancewhich are included in the operating lease right of use asset on the consolidated balance sheets. As the Company continues to opportunistically purchase real estate from landlords at certain Cash America stores, the associated lease intangible, if any, is written-off and retention payments, accelerated vestinggain or loss is recognized. The Company has adjusted the applicable financial measures to exclude these gains or losses given the variability in size and timing of certain equity compensation awards, contract breakage coststhese transactions and costs related to consolidationbecause they are non-cash, non-operating gains or losses. The Company believes this improves comparability of technology systems and corporate facilities.

operating results for current periods presented with prior periods.
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Adjusted Net Income and Adjusted Net IncomeDiluted Earnings Per Share


Management believes the presentation of adjusted net income and adjusted net incomediluted earnings per share (“Adjusted Income Measures”) provides investors with greater transparency and provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes are non-operating in nature and not representative of the Company’s core operating performance.performance of its continuing operations. In addition, management believes the adjustments shown below are useful to investors in order to allow them to compare the Company’s financial results for the current periods presented with the prior periods presented.


The following table provides a reconciliation between the net income and diluted earnings per share calculated in accordance with GAAP to the Adjusted Income Measures,adjusted net income and adjusted diluted earnings per share, which are shown net of tax:tax (in thousands, except per share amounts):
Three Months Ended March 31,
 20212020
In ThousandsPer ShareIn ThousandsPer Share
Net income and diluted earnings per share, as reported$33,715 $0.82 $32,918 $0.78 
Adjustments, net of tax:
Merger and acquisition expenses116  50 — 
Non-cash foreign currency loss related to lease liability421 0.01 3,069 0.07 
Non-cash write-off of certain Cash America merger related lease intangibles676 0.02 2,795 0.07 
Non-cash impairment of certain other assets (1)
  1,463 0.04 
Adjusted net income and diluted earnings per share$34,928 $0.85 $40,295 $0.96 
 Three Months Ended September 30, Nine Months Ended September 30,
 2017 2016 2017 2016
 In Thousands Per Share In Thousands Per Share In Thousands Per Share In Thousands Per Share
Net income (loss), as reported$28,274
 $0.59
 $(1,412) $(0.04) $76,158
 $1.58
 $23,435
 $0.77
Adjustments, net of tax:               
Merger related expenses:               
Transaction
 
 10,915
 0.32
 
 
 13,732
 0.45
Severance and retention56
 
 8,737
 0.25
 857
 0.02
 8,737
 0.29
Other518
 0.02
 1,726
 0.05
 1,137
 0.02
 1,726
 0.06
Total Merger related expenses574
 0.02
 21,378
 0.62
 1,994
 0.04
 24,195
 0.80
Other acquisition expenses
 
 
 
 
 
 94
 
Loss on extinguishment of debt13
 
 
 
 8,892
 0.19
 
 
Net loss on sale of common stock of Enova
 
 160
 
 
 
 160
 0.01
Adjusted net income$28,861
 $0.61
 $20,126
 $0.58
 $87,044
 $1.81
 $47,884
 $1.58


(1)Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.


The following tables providetable provides a reconciliation of the gross amounts, the impact of income taxes and the net amounts for each of the adjustments included in the table above:above (in thousands):

Three Months Ended March 31,
 20212020
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and acquisition expenses$166 $50 $116 $68 $18 $50 
Non-cash foreign currency loss related to lease liability602 181 421 4,384 1,315 3,069 
Non-cash write-off of certain Cash America merger related lease intangibles878 202 676 3,630 835 2,795 
Non-cash impairment of certain other assets   1,900 437 1,463 
Total adjustments$1,646 $433 $1,213 $9,982 $2,605 $7,377 
 Three Months Ended September 30,
 2017 2016
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger related expenses (1)
$911
 $337
 $574
 $29,398
 $8,020
 $21,378
Loss on extinguishment of debt20
 7
 13
 
 
 
Net loss on sale of common stock of Enova
 
 
 253
 93
 160
Total adjustments$931
 $344
 $587
 $29,651
 $8,113
 $21,538

 Nine Months Ended September 30,
 2017 2016
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger related expenses (1)
$3,164
 $1,170
 $1,994
 $33,727
 $9,532
 $24,195
Other acquisition expenses
 
 
 150
 56
 94
Loss on extinguishment of debt14,114
 5,222
 8,892
 
 
 
Net loss on sale of common stock of Enova
 
 
 253
 93
 160
Total adjustments$17,278
 $6,392
 $10,886
 $34,130
 $9,681
 $24,449

(1)
Resulting tax benefit for the three and nine months ended September 30, 2016 is less than the statutory rate as a portion of the transaction costs were not deductible for tax purposes.


29



Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA


The Company defines EBITDA as net income before income taxes, depreciation and amortization, interest expense and interest income and adjusted EBITDA as EBITDA adjusted for certain items as listed below that management considers to be non-operating in nature and not representative of its actual operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial performance, and adjusted EBITDA is used in the calculation of the Net Debt Ratio as defined in the Company’s senior unsecured notes covenants. The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA:EBITDA (dollars in thousands):
Trailing Twelve
Three Months EndedMonths Ended
March 31,March 31,
2021202020212020
Net income$33,715 $32,918 $107,376 $154,881 
Income taxes12,556 12,799 36,877 56,604 
Depreciation and amortization10,612 10,674 42,043 42,704 
Interest expense7,230 8,418 28,156 34,083 
Interest income(158)(185)(1,513)(1,036)
EBITDA63,955 64,624 212,939 287,236 
Adjustments:
Merger and acquisition expenses166 68 1,414 1,685 
Non-cash foreign currency loss (gain) related to lease liability602 4,384 (2,533)3,791 
Loss on extinguishment of debt — 11,737 — 
Non-cash write-off of certain Cash America merger related lease intangibles878 3,630 4,303 3,630 
Non-cash impairment of certain other assets 1,900  1,900 
Consumer lending wind-down costs and asset impairments — 109 3,454 
Adjusted EBITDA$65,601 $74,606 $227,969 $301,696 
Net Debt Ratio calculation:
Total debt (outstanding principal)$544,000 $655,519 
Less: cash and cash equivalents(54,641)(75,464)
Net debt$489,359 $580,055 
Adjusted EBITDA$227,969 $301,696 
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)2.1 :11.9 :1
              Trailing Twelve
  Three Months Ended Nine Months Ended Months Ended
  September 30, September 30, September 30,
  2017 2016 2017 2016 2017 2016
Net income (loss) $28,274
 $(1,412) $76,158
 $23,435
 $112,850
 $42,845
Income taxes  13,293
  1,835
  39,119
  13,895
  58,544
  22,112
Depreciation and amortization  13,872
  7,281
  42,804
  17,165
  57,504
  21,453
Interest expense  6,129
  5,073
  17,827
  13,859
  24,288
  18,264
Interest income  (418)  (138)  (1,138)  (636)  (1,253)  (1,059)
EBITDA  61,150
  12,639
  174,770
  67,718
  251,933
  103,615
Adjustments:                  
Merger related expenses  911
  29,398
  3,164
  33,727
  5,657
  33,727
Other acquisition expenses  
  
  
  150
  300
  1,850
Loss on extinguishment of debt  20
  
  14,114
  
  14,114
  
Net (gain) / loss on sale of common stock of Enova  
  253
  
  253
  (1,552)  253
Adjusted EBITDA $62,081
 $42,290
 $192,048
 $101,848
 $270,452
 $139,445
                   
Net Debt Ratio calculated as follows:                  
Total debt (outstanding principal)             $440,000
 $560,000
Less: cash and cash equivalents              (93,411)  (83,356)
Net debt             $346,589
 $476,644
Adjusted EBITDA             $270,452
 $139,445
Net Debt Ratio             1.28:1
3.42:1



30



Free Cash Flow and Adjusted Free Cash Flow


For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow as cash flow from operating activities less purchases of propertyfurniture, fixtures, equipment and equipmentimprovements and net fundings/repayments of pawn and consumer loans,loan receivables, which are considered to be operating in nature by the Company but are included in cash flow from investing activities, and adjustedactivities. Adjusted free cash flow is defined as free cash flow adjusted for Merger relatedmerger and acquisition expenses paid that management considers to be non-operating in nature.

Free cash flow and adjusted free cash flow are commonly used by investors as an additional measure of cash generated by business operations that may be used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, may be available to invest in future growth through new business development activities or acquisitions, repurchase stock, pay cash dividends or repay debt obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with GAAP. The following table reconciles net cash flow from operating activities to free cash flow and adjusted free cash flow:flow (in thousands):

Trailing Twelve
Three Months EndedMonths Ended
March 31,March 31,
2021202020212020
Cash flow from operating activities$69,174 $77,385 $214,053 $237,284 
Cash flow from certain investing activities:
Loan receivables, net (1)
42,394 52,279 97,123 44,469 
Purchases of furniture, fixtures, equipment and improvements(9,491)(10,581)(36,453)(45,234)
Free cash flow102,077 119,083 274,723 236,519 
Merger and acquisition expenses paid, net of tax benefit116 50 1,057 1,222 
Adjusted free cash flow$102,193 $119,133 $275,780 $237,741 

          Trailing Twelve
  Three Months Ended Nine Months Ended Months Ended
  September 30, September 30, September 30,
  2017 2016 2017 2016 2017 2016
Cash flow from operating activities $46,033
 $901
 $148,846
 $40,474
 $205,226
 $68,101
Cash flow from investment activities:            
Loan receivables, net of cash repayments (28,702) (22,020) 5,261
 (31,486) 20,675
 (12,903)
Purchases of property and equipment (9,194) (6,353) (26,595) (23,426) (37,032) (28,971)
Free cash flow 8,137
 (27,472) 127,512
 (14,438) 188,869
 26,227
Merger related expenses paid, net of tax benefit 898
 18,158
 4,443
 19,715
 5,667
 19,715
Adjusted free cash flow $9,035
 $(9,314) $131,955
 $5,277
 $194,536
 $45,942
(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.


Constant Currency Results


The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency” basis, which is considered a non-GAAP measurement of financial performance.measure. The Company’s management uses constant currency results to evaluate operating results of business operations in Latin America, which are primarily transacted in local currencies.


The Company believes constant currency results provide investors with valuable supplemental information regarding the underlying performance of its business operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from the prior-year comparable period, as opposed to the current comparable period, in order to exclude the effects of foreign currency rate fluctuations for purposes of evaluating period-over-period comparisons. Business operations in Mexico, Guatemala and GuatemalaColombia are transacted in Mexican pesos, and Guatemalan quetzales respectively.and Colombian pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. See the Latin America operations segment tables in “—Results“Results of Continuing Operations” above for additional reconciliation of certain constant currency amounts to as reported GAAP amounts.

31



REGULATORY DEVELOPMENTS   

The Company is subject to significant regulation of its pawn, consumer loan and general business operations in all of the jurisdictions in which it operates. These regulations are implemented through various laws, ordinances and regulatory pronouncements from federal, state and municipal governmental entities in the U.S. and Latin America. These regulatory bodies often have broad discretionary authority over the establishment, interpretation and enforcement of such regulations. These regulations are subject to change, sometimes significantly, as a result of political, economic or social trends, events and media perception.

The Company is subject to specific laws, regulations and ordinances primarily concerning its pawn and consumer lending operations. Many statutes and regulations prescribe, among other things, the general terms of the Company’s pawn and consumer loan agreements, including maximum service fees and/or interest rates that may be charged and collected and mandatory consumer disclosures. In many municipal, state and federal jurisdictions, in both the U.S. and countries in Latin America, the Company must obtain and maintain regulatory operating licenses and comply with regular or frequent regulatory reporting and registration requirements, including reporting and recording of pawn loans, pawned collateral, used merchandise purchased from the general public, retail sales activities, firearm transactions, export, import and transfer of merchandise, and currency transactions, among other things. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2016 annual report on Form 10-K filed with the SEC on March 1, 2017. There have been no material changes to the Company’s regulatory developments since December 31, 2016, except as explained below.

On July 11, 2017, the Consumer Financial Protection Bureau (“CFPB”) issued a final rule on consumer arbitration agreements banning waiver of class action in pre-dispute arbitration clauses (the “Arbitration Rule”) with an effective date of March 2019. The rule, as written, would have prohibited financial services companies, including the Company, from using arbitration clauses that ban consumers from participating in class actions. On July 25, 2017, the House of Representatives voted to repeal the Arbitration Rule using the Congressional Review Act (the “CRA”) and on October 24, 2017, the Senate also voted to repeal the Arbitration Rule under the CRA. The repeal measure will now go to the president’s desk, where it is expected to be signed. The congressional repeal prevents the measure from returning to legislative consideration for the next five years. The Arbitration Rule was also legally challenged by various industry trades and groups seeking declaratory and injunctive relief and challenging the constitutionality and legality of the Arbitration Rule and the CFPB, among other things (the “Arbitration Lawsuit”). The CRA repeal likely makes the Arbitration Lawsuit moot unless the plaintiffs pursue additional relief or declaration that the CFPB is unconstitutional.

On October 5, 2017, the CFPB released its small-dollar loan rule (the “SDL Rule”), which is scheduled to take effect in July 2019. If the SDL Rule takes effect, lenders, like the Company, will be required, among other things, to determine whether consumers have the ability to repay their loans before issuing certain short-term small dollar, payday and auto title loans. Importantly, the SDL Rule does not apply to non-recourse pawn loans. The SDL Rule applies to all storefront and online small-dollar short-term lenders regardless of state license or tribal affiliation. However, the CFPB provided for an exception for lenders offering accommodation loans that make less than 2,500 short-term loans per year and derive no more than 10 percent of their revenue from such loans. Additionally, the CFPB exempted the National Credit Union Administration’s authorized “payday alternative loans” and certain wage advance loans offered to employees by employers. The SDL Rule will likely be subject to legislative challenges, trade association litigation and potentially a new CFPB Director. If the SDL Rule does become effective, the small dollar lending industry will experience a significant regulatory change.

The Company believes that the SDL Rule will not directly impact the vast majority of its pawn products, which comprise approximately 95% of its total revenues.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


Market risks relating to the Company’s operations result primarily from changes in interest rates, gold prices and foreign currency exchange rates, and are described in detail in the Company’s 2016 annual report2020 Annual Report on Form 10-K. The impact of current-year fluctuations in gold prices and foreign currency exchange rates, in particular, are further discussed in Part I, Item 2 herein. The Company does not engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes. There have been no material changes to the Company’s exposure to market risks since December 31, 2016.2020.



ITEM 4. CONTROLS AND PROCEDURES


Evaluation of Disclosure Controls and Procedures


The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934) (the “Exchange Act”) as of September 30, 2017March 31, 2021 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation Date, the Company’s disclosure controls and procedures were effective.


Changes in Internal Control Over Financial Reporting


There hashave been no changechanges in the Company’s internal control over financial reporting during the quarter ended September 30, 2017March 31, 2021 that hashave materially affected, or isare reasonably likely to materially affect, the Company’s internal control over financial reporting.


Limitations on Effectiveness of Controls and Procedures


The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect that the Company’s disclosure controls and procedures or internal controls will prevent all possible error and fraud. The Company’s disclosure controls and procedures are, however, designed to provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures are effective at that reasonable assurance level.


PART II. OTHER INFORMATION


ITEM 1. LEGAL PROCEEDINGS


There have been no material changes in the status of legal proceedings previously reported in the Company’s 2016 annual report2020 Annual Report on Form 10-K.


ITEM 1A. RISK FACTORS


Important risk factors that could causematerially affect the Company’s business, financial condition or results or events to differ from current expectations,of operations in future periods are described in Part I, Item 1A, “Risk Factors” of the Company’s 2016 annual report2020 Annual Report on Form 10-K. These factors are supplemented by those discussed under “Management’s Discussion And Analysis Of Financial Condition And Results Of Operations” and “Regulatory Developments” in Part I, Item 2 of this quarterly report and in “Governmental Regulation” in Part I, Item 1 of the Company’s 2016 annual report2020 Annual Report on Form 10-K. There have been no material changes in the Company’s risk factors from those in Part I, Item 1A, “Risk Factors” of the Company’s 2020 Annual Report on Form 10-K.


32


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
(In thousands except share and per share amounts)

In January 2015, the Company’s Board of Directors authorized a common stock repurchase program for up to 2,000,000 shares of the Company’s outstanding common stock. During the first quarter of 2017,three months ended March 31, 2021, the Company repurchased 228,000a total of 84,000 shares of its common stock at an aggregate cost of $10,005$5.0 million and an average cost per share of $43.94. In May 2017, the Company’s Board of Directors authorized a new common stock repurchase program for up to $100,000 of the Company’s outstanding common stock. The new share repurchase program replaced the Company’s prior share repurchase plan, which was terminated in May 2017. Under the May 2017 stock repurchase program, the Company has repurchased 954,000 shares of its common stock at an aggregate cost of $55,030 and an average cost per share of $57.65 and $44,970 remains available for repurchases as of September 30, 2017.$59.06. The Company intends to continue repurchases under its active share repurchase program in 2017programs, including through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, and the availability of alternative investment opportunities.opportunities, including acquisitions, and the impact of COVID-19.



The following table provides the information with respect to purchases made by the Company of shares of its common stock during each month the programs werea share program was in effect during the ninethree months ended September 30, 2017:March 31, 2021 (dollars in thousands, except per share amounts):

Total
Number
Of Shares
Purchased
Average
Price
Paid
Per Share
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
January 1 through January 31, 2021— $— — $121,827 
February 1 through February 28, 202184,000 59.06 84,000 116,860 
March 1 through March 31, 2021— — — 116,860 
Total84,000 59.06 84,000 

  
Total
Number
Of Shares
Purchased
 
Average
Price
Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
 Maximum Number Of Shares That May Yet Be Purchased Under The Plans Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
January 1 through January 31, 2017 
 $
 
 1,148,000
 
(2) 
February 1 through February 28, 2017 228,000
 43.94
 228,000
 920,000
 
(2) 
March 1 through March 31, 2017 
 
 
 920,000
 
(2) 
April 1 through April 30, 2017 
 
 
 920,000
 
(2) 
May 1 through May 31, 2017 
 
 
 
(1) 
 $100,000
June 1 through June 30, 2017 290,000
 56.06
 290,000
 
(1) 
 83,731
July 1 through July 31, 2017 292,000
 58.21
 292,000
 
(1) 
 66,733
August 1 through August 31, 2017 269,000
 58.53
 269,000
 
(1) 
 50,989
September 1 through September 30, 2017 103,000
 58.22
 103,000
 
(1) 
 44,970
Total 1,182,000
 $55.01
 1,182,000
    

(1)
The 2,000,000 share repurchase program was terminated in May 2017.

(2)
The $100,000 repurchase program was initiated in May 2017.

In October 2017,The following table provides purchases made by the Company’s BoardCompany of Directors authorized an additionalshares of its common stock under each share repurchase program for up to $100,000 ofin effect during the Company’s outstanding common stock to become effective upon completion of the May 2017 program.three months ended March 31, 2021 (dollars in thousands):

Plan Authorization DatePlan Completion DateDollar Amount AuthorizedShares Purchased in 2021Dollar Amount Purchased in 2021Remaining Dollar Amount Authorized For Future Purchases
January 28, 2020Currently active$100,000 84,000 $4,967 $16,860 
January 27, 2021Currently active100,000 — — 100,000 
Total84,000 $4,967 $116,860 

ITEM 3. DEFAULTS UPON SENIOR SECURITIES


Not Applicable.


ITEM 4. MINE SAFETY DISCLOSURES


Not Applicable.


ITEM 5. OTHER INFORMATION


None.


33



ITEM 6. EXHIBITS
  Incorporated by Reference 
Exhibit No.Exhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1DEF 14A0-19133B04/29/2004
3.28-K001-109603.109/02/2016
3.3X
31.1    X
31.2    X
32.1    X
32.2    X
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)X


34

    Incorporated by Reference  
Exhibit No. Exhibit Description Form File No. Exhibit Filing Date Filed Herewith
3.1  DEF 14A 0-19133 B 04/29/2004  
3.2  8-K 001-10960 3.1 09/02/2016  
3.3  8-K 001-10960 3.2 09/02/2016  
31.1          X
31.2          X
32.1          X
32.2          X
101 (1)
 The following financial information from the Company's Quarterly Report on Form 10-Q for the third quarter of fiscal 2017, filed with the SEC on November 1, 2017, is formatted in Extensible Business Reporting Language (XBRL): (i) Condensed Consolidated Balance Sheets at September 30, 2017, September 30, 2016 and December 31, 2016, (ii) Condensed Consolidated Statements of Income (Loss) for the three and nine months ended September 30, 2017 and September 30, 2016, (iii) Condensed Consolidated Statements of Comprehensive Income (Loss) for the three and nine months ended September 30, 2017 and September 30, 2016, (iv) Condensed Consolidated Statements of Changes in Stockholders’ Equity for the nine months ended September 30, 2017 and September 30, 2016, (v) Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2017 and September 30, 2016 and (vi) Notes to Condensed Consolidated Financial Statements.         X

(1)
The XBRL related information in Exhibit 101 to this Quarterly Report on Form 10-Q shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to liability of that section and shall not be incorporated by reference into any filing or other document pursuant to the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing or document.


SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: April 26, 2021FIRSTCASH, INC.
Dated: November 1, 2017FIRSTCASH, INC.(Registrant)
(Registrant)
/s/ RICK L. WESSEL
Rick L. Wessel
Chief Executive Officer
(On behalf of the Registrant)
/s/ R. DOUGLAS ORR
R. Douglas Orr
Executive Vice President and Chief Financial Officer
(As Principal Financial and Accounting Officer)

35
48