Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended December 31, 20192020 or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                         
Commission File No. 0-19424
ezpw-20201231_g1.jpg
EZCORP, INC.
(Exact name of registrant as specified in its charter)
Delaware74-2540145
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
Delaware74-2540145
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
2500 Bee Cave RoadBldg OneSuite 200RollingwoodTX78746
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (512) (512) 314-3400
Securities registered pursuant to Section 12(b) of the Act
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Non-voting Common Stock, par value $.01 per shareEZPWNASDAQ Stock Market
(NASDAQ Global Select Market)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes    No  
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes    No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large Accelerated FilerAccelerated Filer
Non-accelerated FilerSmaller Reporting Company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No  
APPLICABLE ONLY TO CORPORATE ISSUERS:
The only class of voting securities of the registrant issued and outstanding is the Class B Voting Common Stock, par value $.01 per share, all of which is owned by an affiliate of the registrant. There is no trading market for the Class B Voting Common Stock.
As of January 29, 2020, 52,651,18831, 2021, 52,628,588 shares of the registrant’s Class A Non-voting Common Stock ("Class A Common Stock"), par value $.01 per share, and 2,970,171 shares of the registrant’s Class B Voting Common Stock, par value $.01 per share, were outstanding.



Table of Contents
EZCORP, Inc.
INDEX TO FORM 10-Q



Table of Contents
PART I — FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
EZCORP, Inc.
CONDENSED CONSOLIDATED BALANCE SHEETS


(in thousands, except share and per share amounts)
December 31,
2020
December 31,
2019
September 30,
2020
(Unaudited)
Assets:
Current assets:
Cash and cash equivalents$290,450 $143,141 $304,542 
Restricted cash8,011 8,011 
Pawn loans147,852 195,586 131,323 
Pawn service charges receivable, net24,825 32,250 20,580 
Inventory, net94,980 187,369 95,891 
Notes receivable, net7,450 
Prepaid expenses and other current assets32,824 36,142 32,903 
Total current assets598,942 601,938 593,250 
Investments in unconsolidated affiliates31,773 29,272 32,458 
Property and equipment, net55,204 65,246 56,986 
Lease right-of-use asset177,308 225,950 183,809 
Goodwill258,453 301,282 257,582 
Intangible assets, net58,794 68,995 58,638 
Notes receivable, net1,156 1,124 1,148 
Deferred tax asset, net10,000 2,123 8,931 
Other assets5,534 5,012 4,221 
Total assets$1,197,164 $1,300,942 $1,197,023 
Liabilities and equity:
Current liabilities:
Current maturities of long-term debt, net$213 $215 $213 
Accounts payable, accrued expenses and other current liabilities67,777 51,621 71,504 
Customer layaway deposits9,904 12,548 11,008 
Lease liability45,351 48,052 49,742 
Total current liabilities123,245 112,436 132,467 
Long-term debt, net254,322 241,209 251,016 
Deferred tax liability, net172 2,119 524 
Lease liability143,620 186,352 153,040 
Other long-term liabilities11,303 7,226 10,849 
Total liabilities532,662 549,342 547,896 
Commitments and Contingencies (Note 11)000
Stockholders’ equity:
Class A Non-voting Common Stock, par value $0.01 per share; shares authorized: 100 million; issued and outstanding: 52,628,588 as of December 31, 2020; 52,886,122 as of December 31, 2019; and 52,332,848 as of September 30, 2020526 529 521 
Class B Voting Common Stock, convertible, par value $0.01 per share; shares authorized: 3 million; issued and outstanding: 2,970,17130 30 30 
Additional paid-in capital398,269 407,440 398,475 
Retained earnings322,468 389,928 318,169 
Accumulated other comprehensive loss(56,791)(46,327)(68,068)
Total equity664,502 751,600 649,127 
Total liabilities and equity$1,197,164 $1,300,942 $1,197,023 
See accompanying notes to unaudited interim condensed consolidated financial statements
1
EZCORP, Inc.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)
 December 31,
2019
 December 31,
2018
 September 30,
2019
      
 (Unaudited)  
Assets:     
Current assets:     
Cash and cash equivalents$143,141
 $297,031
 $157,567
Pawn loans195,586
 193,984
 199,058
Pawn service charges receivable, net32,250
 31,558
 31,802
Inventory, net187,369
 175,422
 179,355
Notes receivable, net7,450
 26,711
 7,182
Prepaid expenses and other current assets36,142
 31,483
 30,796
Total current assets601,938
 756,189
 605,760
Investments in unconsolidated affiliates29,272
 35,511
 34,516
Property and equipment, net65,246
 69,770
 67,357
Lease right-of-use asset225,950
 
 
Goodwill301,282
 296,638
 300,527
Intangible assets, net68,995
 55,956
 68,044
Notes receivable, net1,124
 4,599
 1,117
Deferred tax asset, net2,123
 10,104
 1,998
Other assets5,012
 4,442
 4,383
Total assets$1,300,942
 $1,233,209
 $1,083,702
      
Liabilities and equity:     
Current liabilities:     
Current maturities of long-term debt, net$215
 $190,238
 $214
Accounts payable, accrued expenses and other current liabilities51,621
 57,380
 77,957
Customer layaway deposits12,548
 11,747
 12,915
Lease liability48,052
 
 
Total current liabilities112,436
 259,365
 91,086
Long-term debt, net241,209
 229,928
 238,380
Deferred tax liability, net2,119
 9,617
 1,985
Lease liability186,352
 
 
Other long-term liabilities7,226
 6,150
 7,302
Total liabilities549,342
 505,060
 338,753
Commitments and contingencies (Note 9)


 


 


Stockholders’ equity:     
Class A Non-voting Common Stock, par value $.01 per share; shares authorized: 100 million; issued and outstanding: 52,886,122 as of December 31, 2019; 52,475,070 as of December 31, 2018; and 52,565,064 as of September 30, 2019529
 524
 526
Class B Voting Common Stock, convertible, par value $.01 per share; shares authorized: 3 million; issued and outstanding: 2,970,17130
 30
 30
Additional paid-in capital407,440
 400,081
 407,628
Retained earnings389,928
 383,256
 389,163
Accumulated other comprehensive loss(46,327) (48,739) (52,398)
EZCORP, Inc. stockholders’ equity751,600
 735,152
 744,949
Noncontrolling interest
 (7,003) 
Total equity751,600
 728,149
 744,949
Total liabilities and equity$1,300,942
 $1,233,209
 $1,083,702

Table of Contents
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)

Three Months Ended
December 31,
(in thousands, except per share amount)20202019
Revenues:
Merchandise sales$107,783 $126,728 
Jewelry scrapping sales6,759 9,528 
Pawn service charges63,489 84,725 
Other revenues104 1,454 
Total revenues178,135 222,435 
Merchandise cost of goods sold64,543 84,076 
Jewelry scrapping cost of goods sold5,202 7,754 
Other cost of revenues536 
Net revenues108,390 130,069 
Operating expenses:
Store expenses79,309 89,275 
General and administrative12,510 18,839 
Depreciation and amortization7,572 7,733 
(Gain) loss on sale or disposal of assets and other(22)744 
Total operating expenses99,369 116,591 
Operating income9,021 13,478 
Interest expense5,455 5,329 
Interest income(821)(843)
Equity in net (income) loss of unconsolidated affiliates(516)5,897 
Other (income) expense(599)98 
Income before income taxes5,502 2,997 
Income tax expense1,203 1,759 
Net income$4,299 $1,238 
Basic earnings per share$0.08 $0.02 
Diluted earnings per share$0.08 $0.02 
Weighted-average basic shares outstanding55,361 55,666 
Weighted-average diluted shares outstanding55,428 55,687 
See accompanying notes to unaudited interim condensed consolidated financial statements
2

Table of Contents
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
Three Months Ended
December 31,
(in thousands)20202019
Net income$4,299 $1,238 
Other comprehensive income:
Foreign currency translation adjustment11,277 6,071 
Comprehensive income$15,576 $7,309 
See accompanying notes to unaudited interim condensed consolidated financial statements.

3

Table of Contents
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(Unaudited except for balances as of September 30, 2020 and September 30, 2019)
 Common StockAdditional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive Loss
Total Equity
(in thousands)SharesPar Value
Balances as of September 30, 202055,303 $551 $398,475 $318,169 $(68,068)$649,127 
Stock compensation524524 
Release of restricted stock2965
Taxes paid related to net share settlement of equity awards(730)(730)
Foreign currency translation gain11,27711,277 
Net income4,2994,299 
Balances as of December 31, 202055,599$556 $398,269 $322,468 $(56,791)$664,502 
 Common StockAdditional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive Loss
Total Equity
(in thousands)SharesPar Value
Balances as of September 30, 201955,535 $556 $407,628 $389,163 $(52,398)$744,949 
Stock compensation1,6951,695 
Release of restricted stock4635
Taxes paid related to net share settlement of equity awards(1,395)(1,395)
Foreign currency translation gain6,0716,071 
Purchase and retirement of treasury stock(142)(2)(488)(473)(963)
Net income— — 1,238 — 1,238 
Balances as of December 31, 201955,856$559 $407,440 $389,928 $(46,327)$751,600 

See accompanying notes to unaudited interim condensed consolidated financial statements
4
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
 Three Months Ended December 31,
 2019 2018
    
 (Unaudited)
 (in thousands, except per share amounts)
Revenues:   
Merchandise sales$126,728
 $121,024
Jewelry scrapping sales9,528
 9,281
Pawn service charges84,725
 83,519
Other revenues1,454
 1,871
Total revenues222,435
 215,695
Merchandise cost of goods sold84,076
 77,112
Jewelry scrapping cost of goods sold7,754
 8,050
Other cost of revenues536
 484
Net revenues130,069
 130,049
Operating expenses:   
Operations90,625
 90,853
Administrative17,489
 13,165
Depreciation and amortization7,733
 6,848
Loss on sale or disposal of assets and other744
 4,442
Total operating expenses116,591
 115,308
Operating income13,478
 14,741
Interest expense5,329
 8,791
Interest income(843) (3,339)
Equity in net loss of unconsolidated affiliates5,897
 1,119
Impairment of investment in unconsolidated affiliates
 13,274
Other expense (income)71
 (386)
Income (loss) from continuing operations before income taxes3,024
 (4,718)
Income tax expense (benefit)1,759
 (1,058)
Income (loss) from continuing operations, net of tax1,265
 (3,660)
Loss from discontinued operations, net of tax(27) (183)
Net income (loss)1,238
 (3,843)
Net loss attributable to noncontrolling interest
 (477)
Net income (loss) attributable to EZCORP, Inc.$1,238
 $(3,366)
    
Basic earnings (loss) per share attributable to EZCORP, Inc. — continuing operations$0.02
 $(0.06)
Diluted earnings (loss) per share attributable to EZCORP, Inc. — continuing operations$0.02
 $(0.06)
    
Weighted-average basic shares outstanding55,666
 55,032
Weighted-average diluted shares outstanding55,687
 55,032

Table of Contents
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
 
Three Months Ended
December 31,
(in thousands)20202019
Operating activities:
Net income$4,299 $1,238 
Adjustments to reconcile net income to net cash flows from operating activities:
Depreciation and amortization7,572 7,733 
Amortization of debt discount and deferred financing costs3,329 3,229 
Amortization of lease right-of-use asset11,504 11,474 
Accretion of notes receivable discount and deferred compensation fee(275)
Deferred income taxes(1,421)10 
Impairment of goodwill and intangible assets
Other adjustments(167)1,298 
Provision for inventory reserve(1,510)329 
Stock compensation expense524 1,695 
Equity in net (income) loss of unconsolidated affiliates(516)5,897 
Changes in operating assets and liabilities:
Service charges and fees receivable(4,034)(355)
Inventory1,323 (1,921)
Prepaid expenses, other current assets and other assets(713)(9,649)
Accounts payable, accrued expenses and other liabilities(23,460)(29,966)
Customer layaway deposits(1,311)(467)
Income taxes68 (1,188)
Net cash used in operating activities(4,513)(10,918)
Investing activities:
Loans made(142,936)(187,362)
Loans repaid77,116 109,623 
Recovery of pawn loan principal through sale of forfeited collateral53,981 76,515 
Capital expenditures, net(3,223)(5,574)
Net cash used in investing activities(15,062)(6,798)
Financing activities:
Taxes paid related to net share settlement of equity awards(730)(1,395)
Payout of deferred consideration(175)
Proceeds from borrowings, net of issuance costs(109)
Payments on borrowings(53)(292)
Repurchase of common stock(963)
Net cash used in financing activities(783)(2,934)
Effect of exchange rate changes on cash and cash equivalents and restricted cash6,266 1,349 
Net decrease in cash, cash equivalents and restricted cash(14,092)(19,301)
Cash, cash equivalents and restricted cash at beginning of period312,553 162,442 
Cash, cash equivalents and restricted cash at end of period$298,461 $143,141 
Supplemental disclosure of cash flow information
Cash and cash equivalents$290,450 $143,141 
Restricted cash8,011 
Total cash and cash equivalents and restricted cash$298,461 $143,141 
Non-cash investing and financing activities:
Pawn loans forfeited and transferred to inventory$50,921 $82,878 
See accompanying notes to unaudited interim condensed consolidated financial statements.

5
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
 Three Months Ended December 31,
 2019 2018
    
 (Unaudited)
 (in thousands)
Net income (loss)$1,238
 $(3,843)
Other comprehensive gain (loss):   
Foreign currency translation gain (loss), net of income tax expense for our investment in unconsolidated affiliate of $122 and $87 for the three months ended December 31, 2019 and 2018.6,071
 (6,383)
Comprehensive income (loss)7,309
 (10,226)
Comprehensive loss attributable to noncontrolling interest

(477)
Comprehensive income (loss) attributable to EZCORP, Inc.$7,309
 $(9,749)

Table of Contents
See accompanying notes to unaudited interim condensed consolidated financial statements.
EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
 Common Stock 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive Loss
 Noncontrolling Interest Total Equity
 Shares Par Value 
              
 (Unaudited, except balances as of September 30, 2018)
 (in thousands)
Balances as of September 30, 201854,585
 $546
 $397,927
 $386,622
 $(42,356) $(3,331) $739,408
Stock compensation
 
 2,247
 
 
 
 2,247
Release of restricted stock860
 8
 
 
 
 
 8
Taxes paid related to net share settlement of equity awards
 
 (3,288) 
 
 
 (3,288)
Transfer of subsidiary shares to noncontrolling interest
 
 3,195
 
 
 (3,195) 
Foreign currency translation loss
 
 
 
 (6,383) 
 (6,383)
Net loss
 
 
 (3,366) 
 (477) (3,843)
Balances as of December 31, 201855,445
 $554
 $400,081
 $383,256
 $(48,739) $(7,003) $728,149
 Common Stock 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive Loss
 Total Equity
 Shares Par Value 
            
 (Unaudited, except balances as of September 30, 2019)
 (in thousands)
Balances as of September 30, 201955,535
 $556
 $407,628
 $389,163
 $(52,398) $744,949
Stock compensation
 
 1,695
 
 
 1,695
Release of restricted stock463
 5
 
 
 
 5
Taxes paid related to net share settlement of equity awards
 
 (1,395) 
 
 (1,395)
Foreign currency translation gain
 
 
 
 6,071
 6,071
Purchase and retirement of treasury stock(142) (2) (488) (473) 
 (963)
Net income
 
 
 1,238
 
 1,238
Balances as of December 31, 201955,856
 $559
 $407,440
 $389,928
 $(46,327) $751,600
See accompanying notes to unaudited interim condensed consolidated financial statements.

EZCORP, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 Three Months Ended December 31,
 2019 2018
    
 (Unaudited)
 (in thousands)
Operating activities:   
Net income (loss)$1,238
 $(3,843)
Adjustments to reconcile net income (loss) to net cash flows from operating activities:   
Depreciation and amortization7,733
 6,848
Amortization of debt discount and deferred financing costs3,229
 5,585
Amortization of lease right-of-use asset11,474
 
Accretion of notes receivable discount and deferred compensation fee(275) (1,376)
Deferred income taxes10
 352
Impairment of investment in unconsolidated affiliate
 13,274
Other adjustments1,298
 5,052
Stock compensation expense1,695
 2,238
Loss from investments in unconsolidated affiliates5,897
 1,119
Changes in operating assets and liabilities, net of business acquisitions:   
Service charges and fees receivable(355) (726)
Inventory(1,592) 685
Prepaid expenses, other current assets and other assets(9,649) (1,564)
Accounts payable, accrued expenses and other liabilities(29,966) (836)
Customer layaway deposits(467) 18
Income taxes(1,188) (3,445)
Net cash (used in) provided by operating activities(10,918) 23,381
Investing activities:   
Loans made(187,362) (186,588)
Loans repaid109,623
 106,643
Recovery of pawn loan principal through sale of forfeited collateral76,515
 70,594
Additions to property and equipment, net(5,574) (5,880)
Acquisitions, net of cash acquired
 (332)
Principal collections on notes receivable
 7,284
Net cash used in investing activities(6,798) (8,279)
Financing activities:   
Taxes paid related to net share settlement of equity awards(1,395) (3,288)
Payout of deferred consideration(175) 
Proceeds from borrowings, net of issuance costs(109) 743
Payments on borrowings(292) (67)
Repurchase of common stock(963) 
Net cash used in financing activities(2,934) (2,612)
Effect of exchange rate changes on cash and cash equivalents and restricted cash1,349
 (782)
Net (decrease) increase in cash, cash equivalents and restricted cash(19,301) 11,708
Cash, cash equivalents and restricted cash at beginning of period162,442
 285,578
Cash, cash equivalents and restricted cash at end of period$143,141
 $297,286
    
Non-cash investing and financing activities:   
Pawn loans forfeited and transferred to inventory$82,878
 $80,301

See accompanying notes to unaudited interim condensed consolidated financial statements.

EZCORP, Inc.
Notes to Interim Condensed Consolidated Financial Statements (Unaudited)
December 31, 2019
NOTE 1: ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Description of Business
When used in this report, the terms “we,” “us,” “our,” “EZCORP” and the “Company” mean EZCORP, Inc. and(collectively with its consolidated subsidiaries, collectively.
We arethe “Company”, “we”, “us” or “our”) is a leading provider of pawn loans in the United States and Latin America. Pawn loans are non-recourse loans collateralized by tangible property. We also sell merchandise, primarily collateral forfeited from pawn lending operations and usedpre-owned merchandise purchased from customers, and operate a small number of financial services stores in Canada.customers.
Basis of Presentation
The accompanying interim unaudited interim condensed consolidated financial statements (“Condensed Consolidated Financial Statements”) have been prepared in accordance with U.S. generally accepted accounting principles generally accepted in the United States (“U.S. GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 1010-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. Our management has included all adjustments it considers necessary for a fair presentation which are of a normal, recurring nature. All intercompany accounts and transactions have been eliminated in consolidation.
The accompanying financial statementsThese Condensed Consolidated Financial Statements should be read in conjunction with the audited consolidated financial statements and related notes includedcontained in our the Company’s Annual Report on Form 10-K for the year ended September 30, 20192020, filed with the SEC on December 14, 2020 (“2020 Annual Report”).. The balance sheet as
In the opinion of management, the accompanying Condensed Consolidated Financial Statements include all adjustments, consisting of normal recurring adjustments, considered necessary for a fair presentation. Financial results for the three-month period ended December 31, 2020 are not necessarily indicative of results that may be expected for the fiscal year ending September 30, 2019 has been derived from the audited financial statements at that date but does not include all of the information and footnotes required by GAAP for complete financial statements.2021.
Our business is subject to seasonal variations, and operating results for the three months ended December 31, 20192020 and 20182019 (the "current quarter" and "prior-year quarter," respectively) are not necessarily indicative of the results of operations for the full fiscal year.
There have been no changes that have had a material impact in significant accounting policies as described in our Annual Report on Form 10-K for the year ended September 30, 2019, other than those described below and in Note 10.2020.
Principles of Consolidation
The accompanying condensed consolidated financial statements include the accounts of EZCORP, Inc., and its wholly owned subsidiaries. We use the equity method of accounting for entities in which we have a 50% or less investment and exercise significant influence. We account for equity investments for which we do not have significant influence and without readily determinable fair values at cost with adjustments for observable changes in price in orderly transactions for identical or similar investments of the same issuer or impairments. All inter-company accounts and transactions have been eliminated in consolidation.
Reclassifications
The Company has reclassified certain amounts in prior-period financial statements to conform to the current periods presentation.
Use of Estimates and Assumptions
The preparation of these financial statements in conformity with U.S. GAAP requires usmanagement to make estimates and assumptions that affect the reported amounts of assets and liabilities revenues and expenses and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate ourliabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates and judgments, including those related toassumptions include the determination of revenue recognition, inventories, loan loss allowances,inventory reserves, expected credit losses, useful lives of long-lived and intangible assets, valuation of share-based compensation, income taxes, contingencies and litigation. We base our estimates on historical experience, observable trends and various other assumptions that we believe are reasonable under the circumstances. We use this information to make judgments about the carrying valuesvaluation of equity investments, valuation of deferred tax assets and liabilities, that are not readily apparent from other sources.loss contingencies related to litigation and discount rates used for operating leases. Actual results may result in actual amounts differing from reported amounts.

Impact of COVID-19
The COVID-19 pandemic continues to affect the U.S. and global economies, and as previously disclosed in our 2020 Annual Report, the pandemic also affected our businesses in a variety of ways beginning in the second quarter of fiscal 2020 and continuing into fiscal 2021. We cannot estimate the length or severity of the COVID-19 pandemic or the related financial consequences on our business and operations, including whether and when historic economic and operating conditions will resume or the extent to which the disruption may impact our
6

Table of Contents
business, financial position, results of operations or cash flows. Our estimates, judgments and assumptions related to COVID-19 could ultimately differ materially from these estimates under different assumptions or conditions.
over time.

Recently Adopted Accounting Policies
In FebruaryJune 2016, the FASBFinancial Accounting Standards Board (“FASB”) issued ASU 2016-02, Leases (Topic 842). This Accounting Standards Update ("ASU"(“ASU”) requires companies2016-13, Financial Instruments — Credit Losses (Topic 326) (“ASU 2016-13”). ASU 2016-13 modifies the measurement of expected credit losses of certain financial instruments, requiring entities to generally recognizeestimate an expected lifetime credit loss on the balance sheet operating and financing lease liabilities and corresponding right-of-usefinancial assets. The provisions of this ASU areamends the impairment model to utilize an expected loss methodology and replaces the incurred loss methodology for financial instruments including trade receivables. The amendment requires entities to consider other factors, such as historical loss experience, current conditions and reasonable and supportable forecasts. ASU 2016-13 was effective as of the beginning of our fiscal 2020 on October 1, 2019. 2020.
We adopted this ASU 2016-13 effective October 1, 2020 using the optional prospective transition method provided under ASU 2018-11, Leases, (Topic 842): Targeted Improvementmodified retrospective approach. There was no net cumulative effect adjustment to retained earnings as of October 1, 2019. We additionally elected the package2020 as a result of practical expedients under Accounting Standards Codification (“ASC”) 842-10-65-1(f) as well as the practical expedientthis adoption. This amendment did not to separate lease and non-lease components for all real estate leases under ASC 842-10-15-37. Further, we have elected an accounting policy not to record right-of-use assets and lease liabilities for all leases which have a duration of less than 12-months. See Note 4 for additional discussion.material impact on our balance sheets or cash flows from operations and did not have a significant impact on our operating results.
Recently Issued Accounting Pronouncements
In June 2016,August 2020, the FASB issued ASU 2016-13, Financial2020-06, “Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. This and Contracts in an Entity’s Own Equity” (“ASU along with subsequently issued related ASUs, requires financial assets (or groups of financial assets) measured at amortized cost basis2020-06”), which simplifies accounting for convertible instruments by removing major separation models required under current U.S. GAAP. ASU 2020-06 removes certain settlement conditions that are required for equity contracts to be presented atqualify for the net amount expected to be

collected, among other provisions. Early adoptionderivative scope exception and it also simplifies the diluted earnings per share calculation in certain areas. ASU 2020-06 is permittedeffective for the Company for fiscal years beginning after December 15, 2018,2023, including interim periods within those fiscal years. A reporting entity should generally apply the amendment on a modified retrospective basis through a cumulative-effect adjustment to retained earningsEarly adoption is permitted, but no earlier than fiscal years beginning after December 15, 2020 and adoption must be as of the beginning of the first reporting period in which the amendment is effective.our annual fiscal year. We have not identified any impacts to our financial statements that we believe will be material as a result of the adoption of the ASU, although we continue to evaluateare currently evaluating the impact of adoption. this standard on our consolidated financial statements and related disclosures.
NOTE 2: EXPECTED CREDIT LOSSES
We believeadopted ASU 2016-13 effective October 1, 2020. The Company has financing receivables within the scope of ASU 2016-13, specifically pawn loans receivables and related pawn service charges receivables.
Our pawn loans are short-term in nature, typically 30-120 days for U.S. Pawn loans and 30 days for Latin America Pawn loans. Under our existing accounting policy, if a pawn loan is deemed to be uncollectible, we do not recognize an allowance for doubtful accounts due to the expected recovery of the loan principal amount through the sale of the collateral. We record the forfeited collateral as inventory at the pawn loan principal amount.
Pawn service charges are following an appropriate timelinerecorded under the interest method over the term of the related pawn loan. Under our existing accounting policy, we accrue for any earned but unpaid pawn service charges at the end each month. We then apply a reserve to allowpawn service charges receivable at the end of each month using a pawn loan forfeiture rate derived from a trailing twelve-month average, adjusted for proper recognition,seasonality factors.
We have evaluated, on a collective basis, our pawn loans receivables and pawn service charges receivables and determined the new credit loss standard will not have a material impact on our consolidated financial statements, as our current polices appropriately capture lifetime expected credit losses.
The presentation of pawn loans and disclosure upon adoptionpawn service charges receivable as separate line items on our consolidated balance sheet will remain unchanged under the new credit loss standard.
As of this ASU which is effectiveDecember 31, 2020, pawn loans and related pawn service charges receivable, net were $147.9 million and $24.8 million, respectively.

7

Table of Contents
NOTE 3: OTHER CHARGES
During the fourth quarter of fiscal 2020, we began to implement strategic initiatives to refocus on our core pawn business and optimize our cost structure in order to improve our bottom line performance and position the Company for sustainable growth. The initiatives focused on workforce reductions, closure of our CASHMAX operations, store closures, write-offs and other miscellaneous charges. We recorded $20.4 million of such charges for the first quarter of our fiscal 2021.
Please refer to Note 1 of Notes to Consolidated Financial Statements included in "Part II, Item 8 — Financial Statements and Supplementary Data" of our Annual Report on Form 10-K for the year ended September 30, 20192020, and had accrued charges of $10.7 million remaining at September 30, 2020. We had 0 similar charges for discussion of our significant accounting policies and other accounting pronouncements issued but not yet adopted.the quarter ended December 31, 2020.
(in millions)Accrued Charges at September 30, 2020ChargesPayments and AdjustmentsAccrued Charges at December 31, 2020
Cash charges:
Labor reduction costs$5.9 $$(2.3)$3.6 
CASHMAX shutdown costs0.8 (0.4)0.4 
Store closure costs1.8 (1.8)
Other2.2 (0.1)2.1 
$10.7 $$(4.6)$6.1 

NOTE 2: ACQUISITIONS
In June 2019, we acquired assets related to 7 pawn stores operating under the name "Metro Pawn" in Nevada, entering the Reno market and expanding our presence in the Las Vegas metropolitan area, for an aggregate purchase price of $7.0 million in cash, of which $3.9 million was recorded as goodwill. In December 2018, we acquired assets related to 5 pawn stores in Mexico for an aggregate purchase price of $0.3 million in cash, of which $0.1 million was recorded as goodwill. We expect substantially all goodwill attributable to the fiscal 2019 acquisitions to be deductible for tax purposes. We have concluded that these acquisitions were immaterial to our overall consolidated financial results and, therefore, have omitted information that would otherwise be required.
NOTE 3:4: EARNINGS PER SHARE
ComponentsThe following table reconciles the number of common shares used to compute basic and diluted earnings per share attributable to EZCORP Inc., shareholders:
Three Months Ended
December 31,
(in thousands, except per share amounts)20202019
Net income$4,299 $1,238 
Earnings per common share
Average common share outstanding (denominator)55,361 55,666
Earnings per common share$0.08 $0.02 
Diluted earnings per common share
Average common share outstanding55,361 55,666 
Dilutive effect of restricted stock and convertible notes*67 21 
Diluted average common shares outstanding (denominator)55,428 55,687 
Diluted earnings per common share$0.08 $0.02 
Potential common shares excluded from the calculation of diluted earnings per share above*:
Restricted stock**6572,216
*    Includes time-based share-based awards and excludedConvertible Notes. See Note 8 for discussion of the terms and conditions of the potential impact of the 2024 Convertible Notes and 2025 Convertible Notes.
**    Includes antidilutive potential common sharesshare-based awards as well as performance-based share-based awards that are contingently issuable, but for which the condition for issuance has not been met as follows:of the end of the reporting period.
 Three Months Ended December 31,
 2019 2018
    
 (in thousands, except per share amounts)
Net income (loss) from continuing operations attributable to EZCORP (A)$1,265
 $(3,183)
Loss from discontinued operations, net of tax (B)(27) (183)
Net income (loss) attributable to EZCORP (C)$1,238
 $(3,366)
    
Weighted-average outstanding shares of common stock (D)55,666
 55,032
Dilutive effect of restricted stock*21
 
Weighted-average common stock and common stock equivalents (E)55,687

55,032
    
Basic earnings (loss) per share attributable to EZCORP:   
Continuing operations (A / D)$0.02
 $(0.06)
Discontinued operations (B / D)
 
Basic earnings (loss) per share (C / D)$0.02
 $(0.06)
    
Diluted earnings (loss) per share attributable to EZCORP:   
Continuing operations (A / E)$0.02
 $(0.06)
Discontinued operations (B / E)
 
Diluted earnings (loss) per share (C / E)$0.02
 $(0.06)
    
Potential common shares excluded from the calculation of diluted earnings per share above*:   
Restricted stock**2,216
 2,626

*See Note 7 for discussion of the terms and conditions of the potential impact of the 2019 Convertible Notes Warrants, 2024 Convertible Notes and 2025 Convertible Notes. As required by ASC 260-10-45-19, amount excludes all potential common shares for periods when there is a loss from continuing operations.
**Includes antidilutive share-based awards as well as performance-based and market conditioned share-based awards that are contingently issuable, but for which the condition for issuance has not been met as of the end of the reporting period.

NOTE 4:5: LEASES
As described in Note 1, we adopted ASU 2016-02, Leases (Topic 842) as of October 1, 2019. We lease our pawn locations and corporate offices under operating leases and determine if an arrangement is ora contract contains a lease at inception. After an initialOur lease termportfolio consists primarily of generally operating leases for pawn store locations and corporate offices with lease terms ranging from three to ten years, our real property lease agreements typically allow renewals in three to five-year increments. We generally account for the initial lease termyears.
The information below provides a summary of our pawn locations as up to ten years, including renewal options. Our corporate office is leased through March 2029 with annually escalating rent and includes 2 five-year extension options at the endleasing activities. See Note 12 in our 2020 Annual Report for additional information about our leasing activities.
8

Table of the initial lease term. Our pawn location lease agreements generally include rent escalations throughout the initial lease term, with certain future rental payments contingent on increases in a consumer price index, included in variable lease expense. Many leases include both lease and non-lease components, which we have elected not to account for separately. Lease components generally include rent, taxes and insurance, while non-lease components generally include common area or other maintenance.Contents
The weighted-average remaining lease term for operating leases as of December 31, 2019 was 6.02 years. As our leases generally do not include an implicit rate, we compute our incremental borrowing rate based on information available at the lease commencement date applying the portfolio approach to groups of leases with similar characteristics. We used incremental borrowing rates that match the duration of the remaining lease termstable below presents balances of our operating leases on a fully collateralized basis upon adoption asleases:
(in thousands)December 31, 2020December 31, 2019
September 30,
2020
Right-of-use asset$177,308 $225,950 $183,809 
Lease liability, current$45,351 $48,052 $49,742 
Lease liability, non-current143,620 186,352 153,040 
Total lease liability$188,971 $234,404 $202,782 
The table below provides the composition of October 1, 2019 to initially measure our lease liability. The weighted average incremental borrowing rate used to measure our lease liability as of December 31, 2019 was 8.44%.costs:
The details of our right-of-use asset and lease liability recognized upon adoption of ASC 842 computed based on the consumer price index and foreign currency exchange rate as applicable then in effect and excluding executory costs on October 1, 2019 are as follows (in thousands):
Right-of-use asset$246,028
Straight-line rent accrual(8,479)
 $237,549
  
Lease liability, current$45,272
Lease liability, non-current200,756
 $246,028

Three Months Ended
December 31,
(in thousands)20202019
Operating lease expense$15,199 $16,526 
Variable lease expense3,045 2,807 
Total lease expense$18,244 $19,333 

Lease expense is recognized on a straight-line basis over the lease term with variable lease expense recognized in the period in which the costs are incurred. The components of lease expense are included in "Operations""Store" and "Administrative""General and Administrative" expense, based on the underlying lease use, inuse.
Other supplemental information includes the following for our condensed consolidated statements of operations for the three months ended December 31, 2019 are as follows (in thousands):operating leases:
Operating lease expense$16,526
Variable lease expense2,807
 $19,333
Three Months Ended
December 31,
20202019
Weighted-average remaining contractual lease term (years)
5.066.02
Weighted-average incremental borrowing rate7.85 %8.44 %

MaturityMaturities of our lease liabilities as of December 31, 2019 is as follows (in thousands):
Nine months ending September 30, 2020$47,822
Fiscal 202158,922
Fiscal 202249,943
Fiscal 202340,548
Fiscal 202431,309
Thereafter73,695
 $302,239
Less: Portion representing interest(67,835)
 $234,404


Prior to our adoption of ASC 842, future minimum undiscounted rentals due under non-cancelable leases as of September 30, 2019 for each subsequent fiscal year2020 were as follows (in thousands):
2020$69,291
202160,588
202246,720
202332,062
202419,969
Thereafter39,256
 $267,886
Remaining 2021$45,013 
Fiscal 202252,541 
Fiscal 202340,417 
Fiscal 202429,425 
Fiscal 202520,329 
Thereafter42,260 
Total lease payments$229,985 
Less: Portion representing interest41,014 
Present value of operating lease liabilities$188,971 
Less: Current portion45,351 
Non-current portion$143,620 

We present the changesrecorded $1.6 million and $0.8 million in non-cash additions to our lease right-of-use assetright of use assets and lease liabilities gross in our condensed consolidated statements of cash flows. The supplemental cash flow information relating to our operating leases for the three monthsquarters ended December 31, 2020 and December 31, 2019, is as follows (in thousands):respectively.
Lease right-of-use assets obtained in exchange for operating lease liabilities subsequent to adoption of ASC 842$748
9


Table of Contents
NOTE 5:6: STRATEGIC INVESTMENTS
As of December 31, 2019,2020, we owned 214,183,714 shares, or approximately 34.75%, of Cash Converters International Limited ("Cash Converters International"). The following tables present summary financial information for Cash Converters International’s most recently reported results at June 30, 2020 after translation to U.S. dollars:
 June 30,
 2019 2018
    
 (in thousands)
Current assets$173,826
 $229,105
Non-current assets152,483
 148,195
Total assets$326,309
 $377,300
    
Current liabilities$77,434
 $122,924
Non-current liabilities26,163
 15,449
Shareholders’ equity222,712
 238,927
Total liabilities and shareholders’ equity$326,309
 $377,300
 Fiscal Year Ended June 30,
 2019 2018
    
 (in thousands)
Gross revenues$201,365
 $201,800
Gross profit111,932
 128,366
Net (loss) profit(1,210) 17,443

On October 21, 2019,
 June 30,
(in thousands)20202019
Current assets$157,183 $173,826 
Non-current assets172,833 152,483 
Total assets$330,016 $326,309 
Current liabilities$68,028 $77,434 
Non-current liabilities51,275 26,163 
Shareholders’ equity210,713 222,712 
Total liabilities and shareholders’ equity$330,016 $326,309 
 Fiscal Year Ended June 30,
(in thousands)20202019
Gross revenues$187,025 $201,365 
Gross profit112,511 111,932 
Net loss(7,032)(1,210)
See Note 7 for the fair value and carrying value of our investment in Cash Converters International agreed to settle a class action lawsuit previously filed on behalf of borrowers residing in Queensland, Australia who took out personal loans from Cash Converters International between July 30, 2009 and June 30, 2013. Cash Converters International agreed to pay AUD $42.5 million, subject to court approval. We recorded a charge, net of tax, of $7.1 million for our proportionate share of the settlement in the current quarter related to this event, in addition to our regularly included share of earnings from Cash Converters International. Cash Converters International has indicated that it expects to pay the settlement amount with cash on hand and cash flow from operations.
NOTE 6:7: FAIR VALUE MEASUREMENTS
Our assetsThe fair value of a financial instrument is the amount that could be received upon the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value hierarchy prioritizes the quality and liabilities discussed below are classified in onereliability of the information used to determine fair values. Categorization within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The fair value hierarchy is defined into the following three categories based on the inputs used to develop their fair values: categories:
Level 1 — Quoted market prices in active markets for identical assets or liabilities; liabilities.
Level 2 — Other observable market-based inputs or unobservable inputs that are corroborated by market data; and data.
Level 3 — Unobservable
inputs that are not corroborated by market data.
We have elected not to measure at fair value any eligible items for which fair value measurement is optional.
There were no transfers in or out of Level 1, Level 2 or Level 3 for financial assets or liabilities measured at fair value on a recurring basis during the periods presented.
Fair Value Measurement on a Recurring Basis
As of December 31, 2020 and September 30, 2020, we did not have any financial assets or liabilities measured at fair value on a recurring basis.
10

Table of Contents
Financial Assets and Liabilities Not Measured at Fair Value
The tables below present our estimates of fair value of financial assets and liabilities that were not measured at fair value on a recurring basis:
  Carrying Value Estimated Fair Value
  December 31, 2019 December 31, 2019 Fair Value Measurement Using
  Level 1 Level 2 Level 3
           
  (in thousands)
Financial assets:          
Notes receivable from Grupo Finmart, net $7,450
 $7,729
 $
 $
 $7,729
2.89% promissory note receivable due April 2024 1,124
 1,124
 
 
 1,124
Investments in unconsolidated affiliates 29,272
 42,460
 34,555
 
 7,905
           
Financial liabilities:          
2024 Convertible Notes $112,740
 $136,634
 $
 $136,634
 $
2025 Convertible Notes 127,902
 136,965
 
 136,965
 
8.5% unsecured debt due 2024 1,042
 1,042
 
 
 1,042
CASHMAX secured borrowing facility (260) 404
 
 
 404
value:
Carrying ValueEstimated Fair Value
 Carrying Value Estimated Fair Value December 31, 2020December 31, 2020Fair Value Measurement Using
 December 31, 2018 December 31, 2018 Fair Value Measurement Using
 Level 1 Level 2 Level 3
          
(in thousands)(in thousands)December 31, 2020December 31, 2020Level 1Level 2Level 3
 (in thousands)
Financial assets:          Financial assets:
Notes receivable from Grupo Finmart, net $31,310
 $33,710
 $
 $
 $33,710
2.89% promissory note receivable due April 20242.89% promissory note receivable due April 2024$1,156 $1,156 $$$1,156 
Investments in unconsolidated affiliates 35,511
 35,511
 35,511
 
 
Investments in unconsolidated affiliates31,773 44,716 37,039 7,677 
          
Financial liabilities:          Financial liabilities:
2019 Convertible Notes $190,076
 $190,613
 $
 $190,613
 $
2024 Convertible Notes 107,182
 145,202
 
 145,202
 
2024 Convertible Notes$118,736 $134,838 $$134,838 $
2025 Convertible Notes 121,316
 134,447
 
 134,447
 
2025 Convertible Notes134,983 138,000 138,000 
8.5% unsecured debt due 2024 1,237
 1,237
 
 
 1,237
8.5% unsecured debt due 2024816 816 816 
CASHMAX secured borrowing facility 334
 1,160
 
 
 1,160
  Carrying Value Estimated Fair Value
  September 30, 2019 September 30, 2019 Fair Value Measurement Using
  Level 1 Level 2 Level 3
           
  (in thousands)
Financial assets:          
Notes receivable from Grupo Finmart, net $7,182
 $7,582
 $
 $
 $7,582
2.89% promissory note receivable due April 2024 1,117
 1,117
 
 
 1,117
Investments in unconsolidated affiliates 34,516
 28,308
 20,252
 
 8,056
           
Financial liabilities:          
2024 Convertible Notes $111,311
 $139,969
 $
 $139,969
 $
2025 Convertible Notes 126,210
 138,345
 
 138,345
 
8.5% unsecured debt due 2024 1,092
 1,092
 
 
 1,092
CASHMAX secured borrowing facility (19) 634
 
 
 634

Carrying ValueEstimated Fair Value
 December 31, 2019December 31, 2019Fair Value Measurement Using
(in thousands)Level 1Level 2Level 3
Financial assets:
Notes receivable from Grupo Finmart, net$7,450 $7,729 $$$7,729 
2.89% promissory note receivable due April 20241,124 1,124 1,124 
Investments in unconsolidated affiliates29,272 42,460 34,555 7,905 
Financial liabilities:
2024 Convertible Notes$112,740 $136,634 $$136,634 $
2025 Convertible Notes127,902 136,965 136,965 
8.5% unsecured debt due 20241,042 1,042 1,042 
CASHMAX secured borrowing facility(260)404 404 

Carrying ValueEstimated Fair Value
 
September 30,
2020
September 30, 2020Fair Value Measurement Using
(in thousands)Level 1Level 2Level 3
Financial assets:
2.89% promissory note receivable due April 2024$1,148 $1,148 $$$1,148 
Investments in unconsolidated affiliates32,458 32,597 24,833 7,764 
Financial liabilities:
2024 Convertible Notes$117,193 $129,979 $$129,979 $
2025 Convertible Notes133,164 137,569 137,569 
8.5% unsecured debt due 2024872 872 872 
We estimate thatDue to the carrying valueshort-term nature of our cash and cash equivalents, pawn loans, pawn service charges receivable current consumer loans, fees and interest receivable and other debt, approximatewe estimate that the carrying value approximates fair value. We consider our cash and cash equivalents to be measured using Level 1 inputs and our pawn loans, pawn service charges receivable, consumer loans, fees and interest receivable and other debt to be measured using Level 3 inputs. Significant increases or decreases in the underlying assumptions used to value pawn loans, pawn service charges receivable, consumer loans, fees and interest receivable and other debt could significantly increase or decrease these fair value estimates.
In March 2019, we received $1.1 million in previously escrowed seller funds as a result of settling certain indemnification claims with the seller of GPMX. In April 2019, we loaned the $1.1 million back to the seller of GPMX in exchange for a promissory note. The note bears interest at the rate of 2.89% per annum and is secured by certain marketable securities owned by the seller and held in a U.S. brokerage account. All principal and accrued interest is due and payable in April 2024. The note approximated its carrying value as of December 31, 2020.
We measureduse the equity method of accounting to account for our 34.75% ownership in Cash Converters International.The inputs used to generate the fair value of the remaining deferred compensation fee due in fiscal 2020 frominvestment were considered Level 1 inputs. These inputs are comprised of (a) the salequoted stock price on the Australian
11

Table of Prestaciones Finmart, S.A.P.I. de C.V., SOFOM, E.N.R. ("Grupo Finmart") to Alpha Holding, S.A. de C.V. (“AlphaCredit”) in September 2016Contents
Stock Exchange multiplied by (b) the number of shares we owned multiplied by (c) the applicable foreign currency exchange rate as of December 31, 2019 underthe end of our reporting period. We included no control premium for owning a discounted cash flow approach consideringlarge percentage of outstanding shares.
We use the estimated credit ratings for Grupo Finmart and AlphaCredit, with discount rates of primarily 7%. Certain of the significant inputs used for the valuation were not observable in the market. Significant increases or decreases in the underlying assumptions used to value the notes receivable could significantly increase or decrease these fair value estimates. We remain obligated to indemnify AlphaCredit for any tax obligations arising from the Grupo Finmart business that are attributable to periods prior to the completion of the sale in September 2016, referred to as “pre-closing taxes.” Those obligations continue until the expiration of the statute of limitations applicable to the pre-closing periods. In August 2019, AlphaCredit notified us of a potential indemnity claim for certain pre-closing taxes, but the nature, extent and validity of such claim has yet to be determined. We review the financial statements of Grupo Finmart and AlphaCredit including the calculation of synthetic credit spreads as described above in making our determination that the Parent Loan Notes are collectible on an ongoing basis.
The equity method of accounting is followedto account for our 13% 13.14% ownership in Rich Data Corporation, a previously consolidated variable interest entity ("RDC") overfor which we no longer have the power to direct the activities that most significantly affect its economic performance. We believe that its fair value approximates carrying value although such fair value is highly variable and includes significant unobservable inputs.
We measured the fair value of the 2024 and 2025 Convertible Notes using quoted price inputs. The notes are not actively traded, and thus the price inputs represent a Level 2 measurement. As the quoted price inputs are highly variable from day to day, the fair value estimates disclosed above could significantly increase or decrease.
NOTE 7: DEBT
The following tables present our debt instruments outstanding, contractual maturitiesIn September 2020, we received the final payment from AlphaCredit on the notes receivable related to the sale of Grupo Finmart and interest expense:
 December 31, 2019 December 31, 2018 September 30, 2019
 Gross Amount Debt Discount and Issuance Costs Carrying Amount Gross Amount Debt Discount and Issuance Costs Carrying Amount Gross Amount Debt Discount and Issuance Costs Carrying Amount
                  
 (in thousands)
2019 Convertible Notes$
 $
 $
 $195,000
 $(4,924) $190,076
 $
 $
 $
2019 Convertible Notes Embedded Derivative
 
 
 21
 
 21
 
 
 
2024 Convertible Notes143,750
 (31,010) 112,740
 143,750
 (36,568) 107,182
 143,750
 (32,439) 111,311
2025 Convertible Notes172,500
 (44,598) 127,902
 172,500
 (51,184) 121,316
 172,500
 (46,290) 126,210
8.5% unsecured debt due 2024*1,042
 
 1,042
 1,237
 
 1,237
 1,092
 
 1,092
CASHMAX secured borrowing facility*404
 (664) (260) 1,160
 (826) 334
 634
 (653) (19)
Total$317,696
 $(76,272) $241,424
 $513,668
 $(93,502) $420,166
 $317,976
 $(79,382) $238,594
Less current portion215
 
 215
 195,162
 (4,924) 190,238
 214
 
 214
Total long-term debt$317,481
 $(76,272) $241,209
 $318,506
 $(88,578) $229,928
 $317,762
 $(79,382) $238,380

*Amount translated from Guatemalan quetzals and Canadian dollars as of applicable period end. Certain disclosures omitted due to materiality considerations.


 Schedule of Contractual Maturities
 Total Less Than 1 Year 1 - 3 Years 3 - 5 Years More Than 5 Years
          
 (in thousands)
2024 Convertible Notes*143,750
 
 
 143,750
 
2025 Convertible Notes*172,500
 
 
 172,500
 
8.5% unsecured debt due 20241,042
 215
 431
 396
 
CASHMAX secured borrowing facility404
 
 404
 
 
 $317,696
 $215
 $835
 $316,646
 $

*Excludesrecorded the potential impact of embedded derivatives.
 Three Months Ended December 31,
 2019 2018
    
 (in thousands)
2019 Convertible Notes:   
Contractual interest expense$
 $1,076
Amortization of debt discount and deferred financing costs
 2,643
Total interest expense$
 $3,719
    
2024 Convertible Notes:   
Contractual interest expense$1,033
 $1,033
Amortization of debt discount and deferred financing costs1,429
 1,325
Total interest expense$2,462
 $2,358
    
2025 Convertible Notes:   
Contractual interest expense$1,024
 $1,024
Amortization of debt discount and deferred financing costs1,691
 1,573
Total interest expense$2,715
 $2,597

2.375% Convertible Senior Notes Due 2025
In May 2018, we issued $172.5 million aggregate principal amount of 2.375% Convertible Senior Notes Due 2025 (the “2025 Convertible Notes”). The 2025 Convertible Notes were issued pursuant to an indenture dated May 14, 2018 (the "2018 Indenture") by and between us and Wells Fargo Bank, National Association, as the original trustee. The 2025 Convertible Notes were issued in a private offering under Rule 144A under the Securities Act of 1933. The 2025 Convertible Notes pay interest semi-annually in arrears at a rate of 2.375% per annum on May 1 and November 1 of each year, commencing November 1, 2018, and mature on May 1, 2025 (the "2025 Maturity Date"), unless converted, redeemed or repurchased in accordance with their terms prior to such date. The carrying amount of the 2025 Convertible Notes as a separate equity-classified instrument (the “2025 Convertible Notes Embedded Derivative”) included in “Additional paid-in capital”“Restricted cash” in our condensed consolidated balance sheetssheet as of December 31, 2020. In August 2019, was $39.0 million. AlphaCredit notified us of an indemnity claim for certain pre-closing taxes, but the nature, extent and validity of such claim has yet to be determined.
NOTE 8: DEBT
The effectivefollowing table presents the Company's debt instruments outstanding:
 December 31, 2020December 31, 2019September 30, 2020
(in thousands)Gross AmountDebt Discount and Issuance CostsCarrying AmountGross AmountDebt Discount and Issuance CostsCarrying AmountGross AmountDebt Discount and Issuance CostsCarrying Amount
2024 Convertible Notes$143,750 $(25,014)$118,736 $143,750 $(31,010)$112,740 $143,750 $(26,557)$117,193 
2025 Convertible Notes172,500 (37,517)134,983 172,500 (44,598)127,902 172,500 (39,336)133,164 
8.5% unsecured debt due 2024*816 816 1,042 1,042 872 872 
CASHMAX secured borrowing facility*404 (664)(260)
Total$317,066 $(62,531)$254,535 $317,696 $(76,272)$241,424 $317,122 $(65,893)$251,229 
Less current portion213 213 215 215 213 213 
Total long-term debt$316,853 $(62,531)$254,322 $317,481 $(76,272)$241,209 $316,909 $(65,893)$251,016 
* Amount translated from Guatemalan quetzals and Canadian dollars as of applicable period end. Certain disclosures omitted due to materiality considerations.
The following table presents the Company's contractual maturities related to the debt instruments as of December 31, 2020:
 Schedule of Contractual Maturities
(in thousands)TotalLess Than 1 Year1 - 3 Years3 - 5 YearsMore Than 5 Years
2024 Convertible Notes*$143,750 $— $$143,750 $
2025 Convertible Notes*172,500 172,500 
8.5% unsecured debt due 2024816 213 425 178 
$317,066 $213  $425  $316,428  $
* Excludes the potential impact of embedded derivatives as discussed below.
12

Table of Contents
The following table presents the Company's interest rateexpense related to the Convertible Notes for the three months ended December 31, 2019 was approximately 9%. As of December 31, 2019, the remaining unamortized debt discount2020 and issuance costs will be amortized through the 2025 Maturity Date assuming no early conversion.2019:
The 2025 Convertible Notes are convertible into cash or shares of Class A Non-voting Common Stock ("Class A Common Stock"), or any combination thereof, at our option subject to satisfaction of certain conditions and during the periods described in the 2018 Indenture, based on an initial conversion rate of 62.8931 shares of Class A Common Stock per $1,000 principal amount of 2025 Convertible Notes (equivalent to an initial conversion price of $15.90 per share of our Class A Common Stock). We account for the Class A Common Stock issuable upon conversion under the treasury stock method. To the extent our average share price is over $15.90 per share for any fiscal quarter or year-to-date period, we are required to recognize incremental dilution of our earnings per share.
If, among other triggers described in the 2018 Indenture, the market price of our Class A Common Stock meets the threshold based on at least 20 of the final 30 trading days of the quarter for the 2025 Convertible Notes to become convertible at the option of the holders during the subsequent quarter, we may be required to classify the 2025 Convertible Notes as current on our condensed consolidated balance sheets for each quarter in which such triggers are met. The stock trading price condition

and other triggers are measured on a quarter-by-quarter basis and were not met as of December 31, 2019. As of December 31, 2019, the if-converted value of the 2025 Convertible Notes did not exceed the principal amount.
Three Months Ended
December 31,
(in thousands)20202019
2024 Convertible Notes:
Contractual interest expense$1,033 $1,033 
Amortization of debt discount and deferred financing costs1,542 1,429 
Total interest expense$2,575 $2,462 
2025 Convertible Notes:
Contractual interest expense$1,024 $1,024 
Amortization of debt discount and deferred financing costs1,819 1,691 
Total interest expense$2,843 $2,715 
2.875% Convertible Senior Notes Due 2024
In July 2017, we issued $143.75 million aggregate principal amount of 2.875% Convertible Senior Notes Due 2024 (the “2024 Convertible Notes”). The 2024 Convertible Notes were issued pursuant to an indenture dated July 5, 2017 (the "2017 Indenture") by and between usthe Company and Wells Fargo Bank, National Association, as the original trustee. Effective October 1, 2019, Truist (formerly BB&T) assumed the duties and responsibilities as trustee under the 2017 Indenture. The 2024 Convertible Notes were issued in a private offering under Rule 144A under the Securities Act of 1933. The 2024 Convertible Notes pay interest semi-annually in arrears at a rate of 2.875% per annum on January 1 and July 1 of each year, commencing January 1, 2018, and mature on July 1, 2024 (the "2024 Maturity Date"), unless converted, redeemed or repurchased in accordance with theirthe terms prior to such date. At maturity, the holders of the 2024 Convertible Notes will be entitled to receive cash equal to the principal of the 2024 Convertible Notes plus accrued interest.
The carrying amount of the 2024 Convertible Notes as a separate equity-classified instrument (the “2024 Convertible Notes Embedded Derivative”) included in “Additional paid-in capital” in our condensed consolidated balance sheets as of December 31, 20192020 was $25.3 million.$39.8 million, ($25.3 million, net of tax). The effective interest rate for the three months ended December 31, 20192020 was approximately 9%. As of December 31, 2019,2020, the remaining unamortized debt discount and issuance costs will be amortized through the 2024 Maturity Date assuming no early conversion.
The 2024 Convertible Notes are convertible into cash or shares of Class A Common Stock, or any combination thereof, at our option subject to satisfaction of certain conditions and during the periods described in the 2017 Indenture, based on an initial conversion rate of 100 shares of Class A Common Stock per $1,000 principal amount of 2024 Convertible Notes (equivalent to an initial conversion price of $10.00 per share of our Class A Common Stock). We account for the Class A Common Stock issuable upon conversion under the treasury stock method. To the extent ourthe average share price is over $10.00 per share for any fiscal quarter, we are required to recognize incremental dilution of our earnings per share.
If, among other triggers described in the 2017 Indenture, the market price of ourthe Class A Common Stock meets the threshold based on at least 20 of the final 30 trading days of the quarter for the 2024 Convertible Notes to become convertible at the option of the holders during the subsequent quarter, we may be required to classify the 2024 Convertible Notes as current on our condensed consolidated balance sheets for each quarter in which such triggers are met. The stock trading price condition and other triggers are measured on a quarter-by-quarter basis and were not met as of December 31, 2019.2020. As of December 31, 2019,2020, the if-converted value of the 2024 Convertible Notes did not exceed the principal amount.
2.125% Cash2.375% 2025 Convertible Senior Notes Due 20192025
In June 2014,May 2018, we issued $200$172.5 million aggregate principal amount of 2.125% Cash2.375% Convertible Senior Notes Due 20192025 (the "2019“2025 Convertible Notes"Notes”), with an additional $30 million principal amount of 2019. The 2025 Convertible Notes were issued pursuant to an indenture dated May 14, 2018 (the "2018 Indenture") by and between the Company and Wells Fargo Bank, National Association, as the original trustee. Effective October 1, 2019, Truist (formerly BB&T) assumed the duties and responsibilities as trustee under the 2018 Indenture. The 2025 Convertible Notes were issued in July 2014. In July 2017, we used $34.4 milliona private offering under Rule 144A under the Securities Act of net proceeds from the 20241933. The 2025 Convertible Notes offering to repurchase and retire $35.0 million aggregate principal amount of 2019 Convertible Notes. The 2019 Convertible Notes paidpay interest semi-annually in arrears at a rate of 2.125%2.375% per annum on June 15May 1 and December 15November 1 of each year.year, commencing November 1, 2018, and mature on May 1, 2025 (the "2025 Maturity Date"), unless converted, redeemed or repurchased in accordance with the terms prior to such date. The 2019carrying amount of the 2025 Convertible Notes matured on June 15, 2019as a separate equity-classified instrument (the "2019 Maturity Date"“2025 Convertible Notes Embedded Derivative”), and included in “Additional paid-in capital” in our condensed consolidated balance sheets as of December 31, 2020 was $49.6 million, ($39.1 million, net of tax). The effective interest rate for the three months ended December 31, 2020 was approximately 9%. As of December 31, 2020, the remaining $195.0 million aggregate principal amount outstanding plus accrued interest was repaid using cash on hand.unamortized debt discount and issuance costs will be amortized through the 2025 Maturity Date assuming no early conversion.
13

Table of Contents
2019The 2025 Convertible Notes Warrants
In connection with the issuance of the 2019 Convertible Notes, we also sold net-share-settled warrants (the “2019 Convertible Notes Warrants”). The 2019 Convertible Notes Warrants allow for the purchase of up to approximately 14.3 millionare convertible into cash or shares of our Class A Common Stock, or any combination thereof, at a strikeour option subject to satisfaction of certain conditions and during the periods described in the 2018 Indenture, based on an initial conversion rate of 62.8931 shares of Class A Common Stock per $1,000 principal amount of 2025 Convertible Notes (equivalent to an initial conversion price of $20.83$15.90 per share.share of Class A Common Stock). We account for the Class A Common Stock issuable upon exerciseconversion under the treasury stock method. As a result ofTo the 2019 Convertible Notes Warrants, we will experience dilution to our diluted earningsextent the average share price is over $15.90 per share if our average closing stock price exceeds $20.83 for any fiscal quarter before expiration of the warrants. The unexpired 2019 Convertible Notes Warrants expire on various dates from January 2020 through April 2020 and, if exercised, must be settled in net sharesor year-to-date period, we are required to recognize incremental dilution of our Class A Common Stock. Therefore, upon expiration ofearnings per share.
If, among other triggers described in the 2019 Convertible Notes Warrants, we would issue shares of Class A Common Stock to2018 Indenture, the purchasers of the 2019 Convertible Notes Warrants that represent the value by which themarket price of the Class A Common Stock exceedsmeets the strikethreshold based on at least 20 of the final 30 trading days of the quarter for the 2025 Convertible Notes to become convertible at the option of the holders during the subsequent quarter, we may be required to classify the 2025 Convertible Notes as current on our condensed consolidated balance sheets for each quarter in which such triggers are met. The stock trading price stipulated within the particular warrant agreement, if any.condition and other triggers are measured on a quarter-by-quarter basis and were not met as of December 31, 2020. As of December 31, 2019, there were a maximum2020, the if-converted value of 5.0 million shares of Class A Common Stock issuable under the 20192025 Convertible Notes Warrants outstanding.did not exceed the principal amount.

CASHMAX CASHMAX Secured Borrowing Facility
In November 2018, we entered into a receivablesreceivable's securitization facility with a third-party lender (the "lender") to provide funding for installment loan originations in our Canadian CASHMAX business. UnderWe terminated this facility in September 2020 as part of the closure of the operations of our CASHMAX business. See our 2020 Annual Report for additional information regarding the closure of our Canadian operations.
Prior to the termination of the facility, a variable interest entity (the "trust") hashad the right, subject to various conditions, to borrow up to CAD $25 million from the lender (the "third-party loan") and use the proceeds to purchase interests in installment loan receivables generated by CASHMAX. The trust usesused collections on the transferred receivables to pay various amounts in accordance with an agreed priority arrangement, including expenses, its obligations under the third-party loan and, to the extent available, amounts owned to CASHMAX with respect to the purchase price of the transferred receivables and CASHMAX's retained interest in the receivables. CASHMAX hashad no obligation with respect to the third-party loan or the transferred receivables except to (a) service the underlying installment loans on behalf of the trust and (b) pay amounts owingowed under or repurchase the underlying installment loans in the event of a breach by CASHMAX or in certain other limited circumstances. The facility iswas nonrecourse to EZCORP (subject to certain limited guaranty obligations), allowed borrowing through November 2019, and was to fully maturesmature in November 2021. Our obligation under the facility as of December 31, 2019 was $0.4 million.
NOTE 8: COMMON STOCK AND STOCK9: SHARE-BASED COMPENSATION
Common Stock Repurchase Program
In December 2019, ourthe Company's Board of Directors (the "Board") authorized the repurchase of up to $60.0 million of our Class A Common Stock over three years. Repurchases under the program were suspended in March 2020 in order to preserve liquidity as a result of uncertainties related to the COVID-19 pandemic. NaN share repurchases under the program were made during the first quarter of fiscal 2021. During the current quarter,fiscal 2020, we repurchased and retired 142,409943,149 shares of our Class A Common Stock for $963,000,$5.2 million, which amount was allocated between "Additional paid-in capital" and "Retained earnings" in our condensed consolidated balance sheets.
Stock Compensation
AsWe maintain a Board-approved incentive plan to retain the services of September 30, 2019,our valued officers, directors and employees and to incentivize such persons to make contributions to our company and motivate excellent performance (the "Incentive Plan"). Under the EZCORP, Inc. 2010 Long-Term Incentive Plan, which has been approved by our Boardwe grant awards of Directors, permitted grants of options, restricted stock or restricted stock units to employees and non-employee directors. Awards granted to employees are typically subject to performance and service conditions. Awards granted to non-employee directors are time-based awards and stock appreciation rights covering upsubject only to 5,485,649 sharesservice conditions. Awards granted under the Incentive Plan are measured at the grant date fair value with compensation costs associated with the awards recognized over the requisite service period, usually the vesting period, on a straight-line basis.
During the first quarter of our Class A Common Stock.
In the current quarter,fiscal 2021, we granted a total of 222,912143,145 restricted stock awards to our 9 non-employee directors. These awards vest on September 30, 2020March 31, 2021 and are subject only to service conditions.
The number of long-term incentive award shares and units granted are generally determined based on our share price as of the beginning of the fiscal year, which was $6.46$5.03 for fiscal 20202021 awards.
During the first quarter of fiscal 2020, we granted a total of 222,912 shares of restricted stock awards to non-employee directors based on a share price of $6.46. These awards vested on September 30, 2020.
NOTE 9:10: INCOME TAXES
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law and includes certain income tax provisions relevant to businesses. We recognized the effect on the consolidated financial statements in the period ended March 31, 2020. For the period ended December 31, 2020, the CARES Act has not had a material impact on our consolidated financial statements. At this time,
14

Table of Contents
we do not expect the impact of the CARES Act to have a material impact on our consolidated financial statements for the year ending September 30, 2021.
NOTE 11: COMMITMENTS AND CONTINGENCIES
Currently, and from time to time, we are involved in various claims, suits,disputes, lawsuits, investigations, and legal proceedings, includingand regulatory proceedings. We accrue for contingencies if it is probable that a liability has been incurred and the lawsuit described below. amount of the loss can be reasonably estimated. Because these matters are inherently unpredictable and unfavorable developments or resolutions can occur, assessing contingencies requires judgments and is highly subjective about future events. The amount of resulting loss may differ from these estimates.
While we are unable to determine the ultimate outcome of any current litigation or regulatory actions, (except as noted below), we do not believe theirthe resolution of any particular matter will not have a material adverse effect on our financial condition, results of operations or liquidity.
Federal Securities Litigation — In July 2015 and August 2015, 2 substantially identical lawsuits were filed in the United States District Court for the Western District of Texas. Those lawsuits were subsequently consolidated into a single action under the caption In re EZCORP, Inc. Securities Litigation (Master File No. 1:15-cv-00608-SS). The original complaint related to the Company’s announcement on July 17, 2015 that it will restate its financial statements for fiscal 2014 and the first quarter of fiscal 2015, and alleged generally that the Company issued materially false or misleading statements concerning the Company, its finances, business operations and prospects and that the Company misrepresented the financial performance of the Grupo Finmart business.
In January 2016, the plaintiffs filed an Amended Class Action Complaint (the "Amended Complaint"), which asserted that the Company and Mark E. Kuchenrither, our former Chief Financial Officer, violated Section 10(b) of the Securities Exchange Act and Rule 10b-5, issued materially false or misleading statements concerning the Company and its internal controls, specifically regarding the financial performance of Grupo Finmart. The plaintiffs also allege that Mr. Kuchenrither, as a controlling person of the Company, violated Section 20(a) of the Securities Exchange Act.
In October 2016, the Court granted the defendants’ motion to dismiss and dismissed the Amended Complaint without prejudice. In November 2016, the plaintiffs filed a Second Amended Consolidated Class Action Complaint (“Second Amended Complaint”), raising the same claims previously dismissed by the Court, but reducing the class period (November 7, 2013 to October 20, 2015 instead of November 6, 2012 to October 20, 2015). In May 2017, the Court granted the defendants’ motion to dismiss with regard to claims related to accounting errors relating to Grupo Finmart’s bad debt reserve calculations for

“nonperforming” loans, but denied the motion to dismiss with regard to claims relating to accounting errors related to certain sales of loan portfolios to third parties.
Following discovery on the surviving claims, the plaintiff filed a Motion for Leave to File a Third Amended Complaint, seeking to revive the "nonperforming" loan claims that the Court previously dismissed, and on July 26, 2018, the Court granted the plaintiff's motion for leave to amend, thus accepting the Third Amended Consolidated Class Action Complaint. The Court issued an order certifying the class and approving the class representative and class counsel in February 2019, and we appealed that order to the U.S. Fifth Circuit Court of Appeals, which appeal was granted in March 2019.
On May 30, 2019, the parties agreed to a mediated settlement of all remaining claims, and on June 18, 2019 entered into a Stipulation and Agreement of Settlement reflecting the terms of the agreed settlement, which called for the payment of $4.9 million by the defendants. Following a settlement fairness hearing on December 6, 2019, the Court entered a judgment approving the agreed settlement and dismissing the claims asserted against the defendants. The settlement amount (which was covered by applicable directors' and officers' liability insurance) has been disbursed as provided in the approved settlement.

NOTE 10:12: SEGMENT INFORMATION
Our operations are primarily managed on a geographical basis and are comprised of 3 reportable segments. The factors for determining our reportable segments include the manner in which our chief operating decision maker (CODM) evaluates performance for purposes of allocating resources and assessing performance. During the first quarter of fiscal 2020, we revised2021, the financial information our chief operating decision maker (currently our chief executive officer) reviews for operational decision-making purposes and for allocation of capital to include the separate financial results of our Lana business.business activities were no longer reviewed by the CODM for evaluating performance since Lana no longer has business activities. Rather, Lana offers support activities to U.S. Pawn. As a result, Lana is no longer an operating or reportable segment. Our historical segment results have been recast to conform to current presentation.
We currently report our segments as follows:
U.S. Pawn — all pawn activities in the United States;
Latin America Pawn — all pawn activities in Mexico and other parts of Latin America; Lana — our differentiated customer-centric engagement platform; and
Other International — primarily our equity interest in the net income of Cash Converters International and consumer finance activities in Canada. Rich Data Corporation.
There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in our condensed consolidated financial statements. While we expect the operations
The following tables present revenue for each reportable segment, disaggregated revenue within our three reportable segments and Corporate, segment profits and segment contribution.
15

Table of the Lana segment to have a positive impact on our pawn loan redemption rates and therefore our pawn service charges and yield, the pawn service charges will all be reported in our pawn segments rather than allocated to the Lana segment. Only discrete revenues related to the Lana segment will be reported in the Lana segment results.Contents
 Three Months Ended December 31, 2019
  
U.S. Pawn Latin America Pawn Lana Other
International
 Total Segments Corporate Items Consolidated
              
 (in thousands)
Revenues:             
Merchandise sales$95,354
 $31,374
 $
 $
 $126,728
 $
 $126,728
Jewelry scrapping sales6,117
 3,411
 
 
 9,528
 
 9,528
Pawn service charges64,090
 20,635
 
 
 84,725
 
 84,725
Other revenues36
 25
 1
 1,392
 1,454
 
 1,454
Total revenues165,597
 55,445
 1
 1,392
 222,435
 
 222,435
Merchandise cost of goods sold61,364
 22,712
 
 
 84,076
 
 84,076
Jewelry scrapping cost of goods sold4,755
 2,999
 
 
 7,754
 
 7,754
Other cost of revenues
 
 
 536
 536
 
 536
Net revenues99,478
 29,734
 1
 856
 130,069
 
 130,069
Segment and corporate expenses (income):             
Operations68,059
 19,983
 1,350
 1,233
 90,625
 
 90,625
Administrative
 
 
 
 
 17,489
 17,489
Depreciation and amortization2,865
 1,889
 12
 34
 4,800
 2,933
 7,733
Loss on sale or disposal of assets and other
 28
 
 
 28
 716
 744
Interest expense
 28
 (36) 170
 162
 5,167
 5,329
Interest income
 (388) 
 
 (388) (455) (843)
Equity in net loss of unconsolidated affiliates
 
 
 5,897
 5,897
 
 5,897
Other expense (income)
 67
 
 (1) 66
 5
 71
Segment contribution (loss)$28,554
 $8,127
 $(1,325) $(6,477) $28,879
    
Income from continuing operations before income taxes        $28,879
 $(25,855) $3,024

 Three Months Ended December 31, 2020
(in thousands)U.S. PawnLatin America PawnOther InternationalTotal SegmentsCorporate ItemsConsolidated
Revenues:
Merchandise sales$82,253 $25,530 $$107,783 $$107,783 
Jewelry scrapping sales4,004 2,755 6,759 6,759 
Pawn service charges50,220 13,269 63,489 63,489 
Other revenues22 75 104 104 
Total revenues136,499 41,561 75 178,135 178,135 
Merchandise cost of goods sold48,059 16,484 64,543 64,543 
Jewelry scrapping cost of goods sold2,844 2,358 5,202 5,202 
Net revenues85,596 22,719 75 108,390 108,390 
Segment and corporate expenses (income):
Store expenses62,092 17,217 79,309 79,309 
General and administrative12,510 12,510 
Depreciation and amortization2,736 1,860 4,596 2,976 7,572 
Loss (gain) on sale or disposal of assets and other27 (101)(74)52 (22)
Interest expense5,455 5,455 
Interest income(764)(764)(57)(821)
Equity in net income of unconsolidated affiliates(516)(516)(516)
Other (income) expense(455)(210)(665)66 (599)
Segment contribution$20,741 $4,962 $801 $26,504 
Income (loss) before income taxes$26,504 $(21,002)$5,502 
 Three Months Ended December 31, 2018
  
U.S. Pawn Latin America Pawn Lana Other
International
 Total Segments Corporate Items Consolidated
              
 (in thousands)
Revenues:             
Merchandise sales$95,103
 $25,921
 $
 $
 $121,024
 $
 $121,024
Jewelry scrapping sales6,552
 2,729
 
 
 9,281
 
 9,281
Pawn service charges64,225
 19,294
 
 
 83,519
 
 83,519
Other revenues48
 42
 
 1,781
 1,871
 
 1,871
Total revenues165,928
 47,986
 
 1,781
 215,695
 
 215,695
Merchandise cost of goods sold59,148
 17,964
 
 
 77,112
 
 77,112
Jewelry scrapping cost of goods sold5,510
 2,540
 
 
 8,050
 
 8,050
Other cost of revenues
 
 
 484
 484
 
 484
Net revenues101,270
 27,482
 
 1,297
 130,049
 
 130,049
Segment and corporate expenses (income):             
Operations67,937
 18,196
 2,090
 2,630
 90,853
 
 90,853
Administrative
 
 
 
 
 13,165
 13,165
Depreciation and amortization3,035
 1,422
 
 41
 4,498
 2,350
 6,848
Loss on sale or disposal of assets and other2,853
 1,589
 
 
 4,442
 
 4,442
Interest expense
 29
 
 72
 101
 8,690
 8,791
Interest income
 (419) 
 
 (419) (2,920) (3,339)
Equity in net loss of unconsolidated affiliates
 
 
 1,119
 1,119
 
 1,119
Impairment of investments in unconsolidated affiliates
 
 
 13,274
 13,274
 
 13,274
Other (income) expense
 (126) 
 22
 (104) (282) (386)
Segment contribution (loss)$27,445
 $6,791
 $(2,090) $(15,861) $16,285
    
Loss from continuing operations before income taxes        $16,285
 $(21,003) $(4,718)



 Three Months Ended December 31, 2019
(in thousands)U.S. PawnLatin America PawnOther InternationalTotal SegmentsCorporate ItemsConsolidated
Revenues:
Merchandise sales$95,354 $31,374 $$126,728 $$126,728 
Jewelry scrapping sales6,117 3,411 9,528 9,528 
Pawn service charges64,090 20,635 84,725 84,725 
Other revenues36 25 1,393 1,454 1,454 
Total revenues165,597 55,445 1,393 222,435 222,435 
Merchandise cost of goods sold61,364 22,712 84,076 84,076 
Jewelry scrapping cost of goods sold4,755 2,999 7,754 7,754 
Other cost of revenues536 536 536 
Net revenues99,478 29,734 857 130,069 130,069 
Segment and corporate expenses (income):
Store expenses68,059 19,983 1,233 89,275 89,275 
General and administrative18,839 18,839 
Depreciation and amortization2,865 1,889 34 4,788 2,945 7,733 
Loss on sale or disposal of assets and other28 28 716 744 
Interest expense28 170 198 5,131 5,329 
Interest income(388)(388)(455)(843)
Equity in net loss of unconsolidated affiliates5,897 5,897 5,897 
Other expense (income)67 (1)66 32 98 
Segment contribution (loss)$28,554 $8,127 $(6,476)$30,205 
Income (loss) before income taxes$30,205 $(27,208)$2,997 

16

Table of Contents
NOTE 11:13: SUPPLEMENTAL CONSOLIDATED FINANCIAL INFORMATION
Supplemental Consolidated Financial Information
The following table provides supplemental information on net amounts included in our condensed consolidated balance sheets:sheets and condensed consolidated statements of cash flows:
December 31, 2019 December 31, 2018 September 30, 2019
     
(in thousands)
Cash and cash equivalents$143,141
 $297,031
 $157,567
Restricted cash
 255
 4,875
Cash and cash equivalents and restricted cash$143,141
 $297,286
 $162,442
(in thousands)(in thousands)December 31, 2020December 31, 2019
September 30,
2020
     
Gross pawn service charges receivable$40,887
 $40,016
 $41,838
Gross pawn service charges receivable$31,721 $40,887 $27,259 
Allowance for uncollectible pawn service charges receivable(8,637) (8,458) (10,036)Allowance for uncollectible pawn service charges receivable(6,896)(8,637)(6,679)
Pawn service charges receivable, net$32,250
 $31,558
 $31,802
Pawn service charges receivable, net$24,825 $32,250 $20,580 
     
Gross inventory$197,519
 $185,706
 $189,092
Gross inventory$106,053 $197,519 $108,205 
Inventory reserves(10,150) (10,284) (9,737)Inventory reserves(11,073)(10,150)(12,314)
Inventory, net$187,369
 $175,422
 $179,355
Inventory, net$94,980 $187,369 $95,891 
     
Prepaid expenses and other$12,463
 $11,720
 $4,784
Prepaid expenses and other$8,079 $12,463 $10,614 
Accounts receivable and other12,257
 14,126
 10,889
Accounts receivable and other9,546 12,257 6,991 
Income taxes receivable11,422
 5,361
 10,248
Income taxes receivable15,199 11,422 15,298 
Restricted cash
 255
 4,875
2019 Convertible Notes Hedges
 21
 
Prepaid expenses and other current assets$36,142
 $31,483
 $30,796
Prepaid expenses and other current assets$32,824 $36,142 $32,903 
     
Property and equipment, gross$270,335
 $253,336
 $265,922
Property and equipment, gross$274,071 $270,335 $267,509 
Accumulated depreciation(205,089) (183,566) (198,565)Accumulated depreciation$(218,867)(205,089)(210,523)
Property and equipment, net$65,246
 $69,770
 $67,357
Property and equipment, net$55,204 $65,246 $56,986 
     
Accounts payable$12,534
 $15,141
 $25,946
Accounts payable$17,169 $12,534 $19,114 
Accrued expenses and other39,087
 42,239
 52,011
Accrued expenses and other$50,608 39,087 52,390 
Accounts payable, accrued expenses and other current liabilities$51,621
 $57,380
 $77,957
Accounts payable, accrued expenses and other current liabilities$67,777 $51,621 $71,504 

17

Table of Contents
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Management’s Discussion and Analysis of Financial Condition and Results of Operations is intended to inform the reader about matters affecting the financial condition and results of operations of EZCORP, Inc. and its subsidiaries (collectively, “we,” “us”, “our”, "EZCORP" or the “Company”). The following discussion inshould be read together with our condensed consolidated financial statements and related notes included elsewhere within this sectionreport. This discussion contains forward-looking statements that are based on our current expectations. Actualstatements. Our actual results could differ materially from those expressed or implied by theanticipated in these forward-looking statements due to a number of risks, uncertainties and other factors, including those identified in statements. See "Part I, Item 1A — Risk Factors" of our Annual Report on Form 10-K for the year ended September 30, 20192020, as supplemented by the information set forth in “Part I, Item 3 — Quantitative and Qualitative Disclosures about Market Risk.”Risk” and "Part II, Item 1A — Risk Factors" of this Report for a discussion of certain risks, uncertainties and assumptions associated with these statements.
Business Overview and Financial Highlights
EZCORP is a Delaware corporation headquartered in Austin, Texas. We are a leading provider of pawn loans in the United States and Latin America.
Our vision is to be the market leader in North America in responsibly and respectfully meeting our customers' desire for access to cash when they want it. That vision is supported by four key imperatives:
Market Leading Customer Satisfaction;
Exceptional Staff Engagement;
Most Efficient Provider of Cash; and

Attractive Shareholder Returns.
At our pawn stores, we offer pawn Pawn loans which are nonrecoursenon-recourse loans collateralized by tangible personal property, andproperty. We also sell merchandise, to customers looking for good value. The merchandise we sell consists of second-handprimarily collateral forfeited from our pawn lending activitiesunpaid loans or goods purchased directly from customers.
We remainexist to serve our customers’ short-term cash needs, helping them to live and enjoy their lives. We are focused on optimizing our balance of pawn loans outstanding (“PLO”) and the resulting higher pawn service charges (“PSC”). The following charts present sources of net revenues, including PSC, merchandise sales gross profit ("Merchandise sales GP") and jewelry scrapping gross profit ("Jewelry scrapping GP"):three strategic pillars:
chart-a4de4c2081705eebacc.jpgchart-d01ef5f8fe675c73822.jpg
The following charts present sources of net revenues by geographic disbursement:
chart-39e2408d3fc65a9a871.jpgchart-c2ea242b6af550548af.jpg

The following charts present store counts by geographic disbursement:
chart-e0630c99ccab58fea9e.jpgchart-11da120cc5355376a93.jpg
Strengthen the CoreRenewed focus on the unique and essential elements of our pawn business
Cost Reduction and SimplificationSignificant and sustained adjustment of cost base through ongoing simplification
Innovate and GrowBroaden customer engagement to service more customers more frequently in more locations
Pawn Activities
At our pawn stores, we offer pawn loans, which are typically small, nonrecourse loans collateralized by tangible personal property. We earn pawn service charges on our pawn loans, which varies by state and loan size. Collateral for our pawn loans consists of tangible personal property, generally jewelry, consumer electronics, tools, sporting goods and musical instruments. Security for our pawn loans is provided via the estimated resale value of the collateralcollateralized personal property and the perceived probability of the loan’sloans' redemption.
Our ability to offer quality second-handpre-owned goods at prices significantly lower than original retail prices attracts value-conscious customers. The gross profit on sales of inventory depends primarily on our assessment of the loan or purchase value at the time the property is either accepted as loan collateral or purchased and our ability to sell that merchandise in a timely manner. As a significant portion of our inventory and sales involve gold and jewelry, our results can be heavily influenced by the market price of gold.gold and diamonds.
Growth and Expansion
We planOur strategy is to expand the number of locations we operate through opening new (“de novo”) locations and through acquisitions in both Latin America and the United States and potential new markets. Our ability to add new stores is dependent on several variables, such as projected achievement of internal investment hurdles, the availability of acceptable sites or acquisition candidates, the alignment of acquirer/seller price expectations, the regulatory environment, local zoning ordinances, access to capital and the availability of qualified personnel. We see opportunity for further expansion through acquisitions and de novo openings in Latin America and acquisitions in the United States.
Seasonality and Quarterly Results
Historically,In the United States, pawn service charges are historically highest in our fourth fiscal quarter (July through September) due to a higher average loan balance during the summer lending season in the United States and lowest in our third fiscal quarter (April through June) following the tax refund season in the United States. Merchandiseand merchandise sales are highest in our first and second fiscal quarters (October through March) due to the holiday season, jewelry sales in the United States surrounding Valentine’s Day and the availability of tax refunds in the United States. Mostrefunds. In Latin America, most of our customers in Latin America receive additional compensation from their employers in December, and many receive additional compensation in June or July, applying downward pressure on loan balances and fueling some merchandise sales in those periods. As a net effect of these and other factors and excluding discrete charges, our consolidated profit before tax is generally highest in our first fiscal quarter (October through December) and lowest in our third
18

Table of Contents
fiscal quarter (April through June). These historical trends have been impacted by COVID-19. However, we expect these historical trends to return in the future.
Segments
DuringFinancial Highlights
We remain focused on optimizing our balance of pawn loans outstanding (“PLO”) and the firstresulting higher pawn service charges (“PSC”). The following chart presents sources of net revenues, including PSC, merchandise sales gross profit ("Merchandise sales GP") and jewelry scrapping gross profit ("Jewelry Scrapping GP") for the three months ended December 31, 2020 and 2019:
ezpw-20201231_g2.jpg
The following chart presents sources of net revenues by geographic disbursement for the three months ended December 31, 2020 and 2019:
ezpw-20201231_g3.jpg

19

Table of Contents
Business Developments
COVID-19
The COVID-19 pandemic continues to affect the U.S. and global economies, and as disclosed in our 2020 Annual Report on Form 10-K, the pandemic also affected our business in a variety of ways beginning in the second quarter of fiscal 2020 we revisedand continuing into fiscal 2021.
Our business was negatively impacted by COVID-19 during the financial informationcurrent quarter largely due to volume declines as compared to the prior year in pawn loan originations and associated loan balances in both the U.S. and Latin America, as a result of a change in customer borrowing behaviors. Additionally, the impact of sustained lower pawn portfolios has led to reduced inventory available for sale. As a result, our chief operating decision maker (currentlynet revenues for the three months ended December 31, 2020 were down $21.7 million as compared to the prior year.
The full extent and duration of the COVID-19 impact on the global economy generally, and on our chief executive officer) reviews for operational decision-making purposesbusiness specifically, is currently unknown. We expect the impact of the pandemic, and for allocation of capitalthe recovery therefrom, will continue to include the separate financialadversely affect net revenues and earnings in fiscal 2021. A prolonged pandemic and recovery may have an adverse effect on our results of our Lana business. Our historical segment results have been recast to conform to current presentation. We currently report our segments as follows: U.S. Pawn - all pawn activitiesoperations, financial position and liquidity in the United States; Latin America Pawn - all pawnfuture periods.

activities in Mexico and other parts of Latin America; Lana - our customer-centric digital engagement platform; and Other International - primarily our equity interest in the net income of Cash Converters International and consumer finance activities in Canada. While we expect the operations of the Lana segment to have a positive impact on our pawn loan redemption rates and therefore our pawn service charges and yield, the pawn service charges will all be reported in our pawn segments rather than allocated to the Lana segment. Only discrete revenues related to the Lana segment will be reported in the Lana segment results. As a digital offering, Lana has no separate physical store locations.
Leases
As of October 1, 2019, we adopted Accounting Standards Update ("ASU"), Leases (Topic 842). This ASU required companies to generally recognize on the balance sheet operating and financing lease liabilities and corresponding right-of-use assets. We recorded a net right-of-use asset of $237.5 million and a net lease liability of $246.0 million.
Store Data by Segment
 Three Months Ended December 31, 2019
 U.S. Pawn Latin America Pawn Other International Consolidated
        
As of September 30, 2019512
 480
 22
 1,014
New locations opened
 4
 
 4
As of December 31, 2019512
 484
 22
 1,018
 Three Months Ended December 31, 2018
 U.S. Pawn Latin America Pawn Other International Consolidated
        
As of September 30, 2018508
 453
 27
 988
New locations opened
 4
 
 4
Locations acquired
 5
 
 5
As of December 31, 2018508
 462
 27
 997

Results of Operations
Three Months Ended December 31, 2019 vs. Three Months Ended December 31, 2018Non-GAAP Constant Currency Financial Information
These tables, as well as the discussion that follows, should be read with the accompanyingTo supplement our condensed consolidated financial statements, which are prepared and related notes. All comparisons, unless otherwise noted, are to the prior-year quarter.
U.S. Pawn
The following table presents selected summary financial data for the U.S. Pawn segment:
 Three Months Ended December 31, Change
 2019 2018 
      
 (in thousands)  
Net revenues:     
Pawn service charges$64,090
 $64,225
 —%
      
Merchandise sales95,354
 95,103
 —%
Merchandise sales gross profit33,990
 35,955
 (5)%
Gross margin on merchandise sales36% 38% (200)bps
      
Jewelry scrapping sales6,117
 6,552
 (7)%
Jewelry scrapping sales gross profit1,362
 1,042
 31%
Gross margin on jewelry scrapping sales22% 16% 600bps
      
Other revenues36
 48
 (25)%
Net revenues99,478
 101,270
 (2)%
      
Segment operating expenses:    
Operations68,059
 67,937
 —%
Depreciation and amortization2,865
 3,035
 (6)%
Segment operating contribution28,554
 30,298
 (6)%
      
Other segment expense
 2,853
 (100)%
Segment contribution$28,554
 $27,445
 4%
      
Other data:     
Net earning assets (a)$305,336
 $299,160
 2%
Inventory turnover1.8
 1.8
 —%
Average monthly ending pawn loan balance per store (b)$301
 $304
 (1)%
Monthly average yield on pawn loans outstanding14% 14% 
Pawn loan redemption rate84% 83% 100bps
(a)Balance includes pawn loans and inventory.
(b)Balance is calculated based upon the average of the monthly ending balances during the applicable period.
Segment contribution increased $1.1 million, or 4%, to $28.6 million. While net revenues decreased $1.8 million, or 2%, to $99.5 million, total expenses decreased $2.9 million to $70.9 million due primarily to a $2.9 million prior-period recognition of an uncollectible receivable balance from a bankrupt refining partnerpresented in accordance with no comparable charge in the current period. Operations expense was flat to the prior-year quarter, with a slight improvement in depreciation and amortization.

The change in net revenue attributable to same stores and new stores added since the prior-year quarter is summarized as follows:
 Change in Net Revenue
 Pawn Service Charges Merchandise Sales Gross Profit Total
      
 (in millions)
Same stores$(0.5) $(2.3) $(2.8)
New stores and other0.4
 0.3
 0.7
Total$(0.1) $(2.0) $(2.1)
Change in jewelry scrapping sales gross profit and other revenues    0.3
Total change in net revenue    $(1.8)
Pawn service charges were flat as acquired stores offset a 1% decrease in average ending monthly pawn loan balances outstanding during the current quarter.
Merchandise sales were flat with gross margin on merchandise sales down 200 basis points to 36%, the low end of our target range. The decline in gross margin was due to holiday sales promotions and our continued efforts to reduce general merchandise inventory aged greater than 360 days, which ended the quarter at 6.8% of total general merchandise inventory, improved from 8.9% at the end of the prior-year quarter. As a result, merchandise sales gross profit decreased 5% to $34.0 million.
Jewelry scrapping sales gross profit increased 31% to $1.4 million due primarily to higher scrapping margins as a result of increased gold market prices. Scrap sales margins increased 600 basis points to 22%. Scrap volume decreased year-over-year as we continue to focus on retail sales for jewelry disposition.
Non-GAAP Financial Information
In addition to the financial information prepared in conformity with accounting principles generally accepted in the United States ("GAAP"),GAAP, we provide certain other non-GAAP financial information on a constant currency basis ("constant currency"). We use constant currency results to evaluate our Latin America Pawn operations, which are denominated primarily in Mexican pesos, Guatemalan quetzals and other Latin American currencies. We believe that presentation of constant currency results is meaningful and useful in understanding the activities and business metrics of our Latin America Pawn operations and reflect an additional way of viewing aspects of our business that, when viewed with GAAP results, provide a more completebetter understanding and evaluation of factors and trends affecting our business. We provide non-GAAP financial information for informational purposes and to enhance understanding of our GAAP consolidated financial statements. We use this non-GAAP financial information to evaluate and compare operating results across accounting periods. Readers should consider the information in addition to, but not instead ofrather than or superior to, our financial statements prepared in accordance with GAAP. This non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of those measures for comparative purposes.
Constant currency results reported herein are calculated by translating consolidated balance sheet and consolidated statement of operations items denominated in local currency to U.S. dollars using the exchange rate from the prior-year comparable period, as opposed to the current period, in order to exclude the effects of foreign currency rate fluctuations. We used the end-of-period rate for balance sheet items and the average closing daily exchange rate on a monthly basis during the appropriate period for statement of operations items. Our statement of operations constant currency results reflect the monthly exchange rate fluctuations and so are not directly calculable from the above rates.rates below. Constant currency results, where presented, also exclude the foreign currency gain or loss. The end-of-period and approximate average exchange rates for each applicable currency as compared to U.S. dollars as of and for the three months ended December 31, 2020 and 2019 and September 30, 2020 and 2019 were as follows:
December 31,
Three Months Ended
December 31,
September 30,Three Months Ended
September 30,
20202019202020192020201920202019
Mexican peso19.9 18.9 20.5 19.2 21.6 19.7 22.1 19.4 
Guatemalan quetzal7.6 7.5 7.6 7.5 7.6 7.6 7.5 7.5 
Honduran lempira23.8 24.4 24.1 24.3 24.3 24.2 24.3 24.1 
Peruvian sol3.6 3.3 3.6 3.3 3.5 3.4 3.5 3.3 

20
  December 31, Three Months Ended December 31,
  2019 2018 2019 2018
         
Mexican peso 18.9
 19.6
 19.2
 19.8
Guatemalan quetzal 7.5
 7.7
 7.5
 7.6
Honduran lempira 24.4
 24.2
 24.3
 24.0
Peruvian sol 3.3
 3.4
 3.3
 3.3

Table of Contents

Operating Results
Segments
We manage our business and report our financial results in three reportable operating segments;
U.S. Pawn — Represents all pawn activities in the United States;
Latin America Pawn — Represents all pawn activities in Mexico and other parts of Latin America; and
Other International — Represents our equity interest in the net income of Cash Converters International and Rich Data Corporation and our financial services stores in Canada, operating under the CASHMAX brand. In the fourth quarter of fiscal 2020, we closed our stores in Canada, and operating activities related to CASHMAX are not material.
See Note 12 – Segment Information, for information regarding changes in reportable segments. Our historical segment results have been recast to conform to current presentation.
Three Months Ended December 31, 2020 vs. Three Months Ended December 31, 2019
Store Data by Segment
 Three Months Ended December 31, 2020
 U.S. PawnLatin America PawnConsolidated
As of September 30, 2020505 500 1,005 
New locations opened— 
Locations sold, combined or closed— — — 
As of December 31, 2020505 502 1,007 
 Three Months Ended December 31, 2019
 U.S. PawnLatin America PawnOther InternationalConsolidated
As of September 30, 2019512 480 22 1,014 
New locations opened— — 
Locations sold, combined or closed— — — — 
As of December 31, 2019512 484 22 1,018 


21

Table of Contents
These tables, as well as the discussion that follows, should be read in conjunction with the accompanying condensed consolidated financial statements and related notes.
U.S. Pawn
The following table presents selected summary financial data for our U.S. Pawn segment:
 Three Months Ended December 31,Change
(in thousands)20202019
Net revenues:
Pawn service charges$50,220 $64,090 (22)%
Merchandise sales82,253 95,354 (14)%
Merchandise sales gross profit34,194 33,990 1%
Gross margin on merchandise sales42 %36 %600bps
Jewelry scrapping sales4,004 6,117 (35)%
Jewelry scrapping sales gross profit1,160 1,362 (15)%
Gross margin on jewelry scrapping sales29 %22 %700bps
Other revenues22 36 (39)%
Net revenues85,596 99,478 (14)%
Segment operating expenses:
Store expenses62,092 68,059 (9)%
Depreciation and amortization2,736 2,865 (5)%
Segment operating contribution20,768 28,554 (27)%
Other segment income27 — *
Segment contribution$20,741 $28,554 (27)%
Other data:
Net earning assets (a)$199,569 $305,336 (35)%
Inventory turnover2.6 1.844%
Average monthly ending pawn loan balance per store (b)$233 $301 (23)%
Monthly average yield on pawn loans outstanding14 %14 %—bps
Pawn loan redemption rate84 %84 %—bps
*Represents a percentage computation that is not mathematically meaningful.
(a)Balance includes pawn loans and inventory.
(b)Balance is calculated based upon the average of the monthly ending balances during the applicable period.

Pawn service charges decreased by 22%
due to a decrease in pawn loans outstanding resulting from the effects of the COVID-19 pandemic. Same stores pawn service charges also decreased by 22%.
Merchandise sales decreased 14%, but merchandise sales gross profit increased 1% to $34.2 million driven by lower inventory levels and a 600 bps improvement in merchandise sales gross profit margin, primarily driven by reduced aged inventory levels and improved inventory turnover. Same stores merchandise sales also decreased by 14%.
Store expenses decreased by 9% driven by a reduction in labor expense.
Segment contribution decreased $7.8 million primarily due to the changes in revenue and store expenses described above.

22

Table of Contents
Latin America Pawn
The following table presents selected summary financial data for the Latin America Pawn segment, including constant currency results, after translation to U.S. dollars from its functional currencies noted above under “Results of Operations — Non-GAAP Financial Information."
 Three Months Ended December 31,
 2019 (GAAP) 2018 (GAAP) Change (GAAP) 2019 (Constant Currency) Change (Constant Currency)
          
 (in USD thousands)   (in USD thousands)
  
Net revenues:         
Pawn service charges$20,635
 $19,294
 7% $20,197
 5%
     
   
Merchandise sales31,374
 25,921
 21% 30,526
 18%
Merchandise sales gross profit8,662
 7,957
 9% 8,434
 6%
Gross margin on merchandise sales28% 31% (300)bps 28% (300)bps
     
   
Jewelry scrapping sales3,411
 2,729
 25% 3,366
 23%
Jewelry scrapping sales gross profit412
 189
 118% 407
 115%
Gross margin on jewelry scrapping sales12% 7% 500bps 12% 500bps
     
   
Other revenues25
 42
 (40)% 24
 (43)%
Net revenues29,734
 27,482
 8% 29,062
 6%
     
   
Segment operating expenses:    
   
Operations19,983
 18,196
 10% 19,573
 8%
Depreciation and amortization1,889
 1,422
 33% 1,844
 30%
Segment operating contribution7,862
 7,864
 —% 7,645
 (3)%
     
   
Other segment (income) expense (a)(265) 1,073
 * (202) *
Segment contribution$8,127
 $6,791
 20% $7,847
 16%
          
Other data:         
Net earning assets (b)$77,619
 $70,246
 10% $75,327
 7%
Inventory turnover2.7
 2.6
 4% 2.7
 4%
Average monthly ending pawn loan balance per store (c)$119
 $121
 (2)% $116
 (4)%
Monthly average yield on pawn loans outstanding16% 15% 100bps 16% 100bps
Pawn loan redemption rate (d)79% 78% 100bps 79% 100bps
 Three Months Ended December 31,
(in thousands)2020 (GAAP)2019 (GAAP)Change (GAAP)2020 (Constant Currency)Change (Constant Currency)
Net revenues:
Pawn service charges$13,269 $20,635 (36)%$13,949 (32)%
Merchandise sales25,530 31,374 (19)%26,784 (15)%
Merchandise sales gross profit9,046 8,662 4%9,446 9%
Gross margin on merchandise sales35 %28 %700bps35 %700bps
Jewelry scrapping sales2,755 3,411 (19)%2,855 (16)%
Jewelry scrapping sales gross profit397 412 (4)%417 1%
Gross margin on jewelry scrapping sales14 %12 %200bps15 %300bps
Other revenues, net25 (72)%(68)%
Net revenues22,719 29,734 (24)%23,820 (20)%
Segment operating expenses:
Store Expenses17,217 19,983 (14)%18,097 (9)%
Depreciation and amortization1,860 1,889 (2)%1,956 4%
Segment operating contribution3,642 7,862 (54)%3,767 (52)%
Other segment income (a)(1,320)(265)398%(1,281)383%
Segment contribution$4,962 $8,127 (39)%$5,048 (38)%
Other data:
Net earning assets (b)$43,263 $77,619 (44)%$45,009 (42)%
Inventory turnover3.8 2.7 41%3.8 41%
Average monthly ending pawn loan balance per store (c)$53 $119 (55)%$56 (53)%
Monthly average yield on pawn loans outstanding17 %16 %100bps17 %100bps
Pawn loan redemption rate (d)83 %79 %400bps83 %400bps
*Represents a percentage computation that is not mathematically meaningful.
(a)Fiscal 20202021 constant currency amount excludes net GAAP basis foreign currency transaction gainsadjustment of $0.1 million resulting from movement in exchange rates. The net foreign currency transaction gains for fiscal 2019 of $0.1 million2020 were nominal and are included in the above results.
(b)Balance includes pawn loans and inventory.
(c)Balance is calculated based upon the average of the monthly ending balances during the applicable period.
(d)Rate is solely inclusive of results from Mexico Pawn.

In the current quarter, our Latin America pawn segment opened two de novo stores.
Segment contribution increased $1.3 million, or 20%, to $8.1 million (16%Pawn service charges decreased 36% (32% on a constant currency basis) with net revenue growth of $2.3 million, or 8% ($1.6 million, or 6%, on a constant currency basis), to $29.7 million. Operations expense increased $1.8 million, or 10% ($1.4 million, or 8% on a constant currency basis), to $20.0 million due primarily to 22 new store openings, along with relocations and expansions of existing stores.
The change in net revenue attributable to same. Same stores and new stores added since the prior-year quarter is summarized as follows:
 Change in Net Revenue
 Pawn Service Charges Merchandise Sales Gross Profit Total
      
 (in millions)
Same stores$0.9
 $0.5
 $1.4
New stores and other0.4
 0.3
 0.7
Total$1.3
 $0.8
 $2.1
Change in jewelry scrapping sales gross profit and other revenues    0.2
Total change in net revenue    $2.3
 Change in Net Revenue (Constant Currency)
 Pawn Service Charges Merchandise Sales Gross Profit Total
      
 (in millions)
Same stores$0.5
 $0.3
 $0.8
New stores and other0.4
 0.2
 0.6
Total$0.9
 $0.5
 $1.4
Change in jewelry scrapping sales gross profit and other revenues    0.2
Total change in net revenue    $1.6
Pawnpawn service charges increased 7% (5% on a constant currency basis)also decreased by 36%. The average ending monthly pawn loan balance outstanding during the current quarter was down 2% (4%55% (53% on a constant currency basis), offset by the addition of 22 new stores since the end of the prior-year quarter. Pawn loan yield and redemption rates improved 100 basis points each, to 16% and 79%, respectively, reflecting improved lending guidance from our point-of-sale system.
Merchandise sales increased 21% (18% on. We have experienced a constant currency basis), largely attributable to a revised incentive program for store team members implemented in fiscal 2020, with an offsetting 300 basis pointsubstantial decline in margins. As a result of these factorsnew loans activity and foreign currency impacts, merchandise sales gross profit was up 9% to $8.7 million (6% to $8.4 million on a constant currency basis).
Social welfare programs recently implemented in Mexico have provided additional cash to a portion of our customers, contributing to the lowerassociated loan demand and increased sales volume. These programs are directed towards a variety of citizens such as the elderly, disabled, single mothers, certain farmers, micro-businesses and certain students. Based on government announcements, we anticipate these programs will continue on an ongoing basis, but expect our customers’ needs to return to more traditional patterns in six to twelve months.
Jewelry scrapping sales increased 25% (23% on a constant currency basis) on greater volume, with a 500 basis point increase in margin to 12% as we benefited from an overall increase in commodity gold prices.
Other segment expenses compared favorablybalances as a result of a prior-year quarter reserve of $1.5 million against a receivable balance deemed uncollectible from a refiner.change in customer borrowing behaviors due to COVID-19.
Operations expense increased 10% (8%Merchandise sales decreased 19% (15% on a constant currency basis). Same store operations expense increased 7%, with the remainder of the increase attributable to a 5%stores merchandise sales decreased by 20%. This decrease in merchandise sales was offset by an increase in ending store count over the prior-year quarter and costsmerchandise sales gross profit of 4% to open de novo stores. Depreciation and amortization increased 33% (30%$9.0 million (9% to $9.4 million on a constant currency basis) fromdriven by a 700 basis points improvement in merchandise sales gross profit margin primarily due to reduced aged inventory levels and improved inventory turnover.
Store expenses decreased by 14% (9% on a constant currency basis) driven by a reduction in labor expense.
Segment contribution decreased $3.2 million primarily due to the additionchanges in revenue and store expenses described above.
23

Table of stores and capital investment in existing and acquired operations.Contents

Lana
The following table presents selected financial data for the Lana segment:
 Three Months Ended December 31, Percentage Change
 2019 2018 
      
 (in thousands)  
Operations expense and other$1,325
 $2,090
 (37)%
Segment loss$(1,325) $(2,090) (37)%
We launched our customer-centric digital engagement platform (“Lana”) in the current quarter, initially serving customers in select Florida locations. This platform currently offers the ability for customers at select locations to remotely extend their pawn loans through digital payments using their Lana account, and will allow us to leverage our existing store and pawn customer base to expand customer acquisition and retention and enable rapid deployment of new products. Discrete revenues to date are minimal as the product offering launched late in the current quarter, and all fees from pawn loan extensions, including those made through the Lana platform, are reported in the pawn segments.
Other International
The following table presents selected financial data for theour Other International segment after translation to U.S. dollars from its functional currency of primarily Australian and Canadian dollars:
Three Months Ended December 31,Change
Three Months Ended December 31, Percentage Change
2019 2018 
    
(in thousands)(in thousands)20202019Change
(in thousands) 
Net revenues:    Net revenues:
Consumer loan fees, interest and other$1,392
 $1,781
 (22)%Consumer loan fees, interest and other$75 $1,393 (95)%
Consumer loan bad debt(536) (484) 11%
Consumer loan debtConsumer loan debt— 536 (100)%
Net revenues856
 1,297
 (34)%Net revenues75 857 (91)%
    
Segment operating expenses:    Segment operating expenses:
Operating expenses1,267
 2,671
 (53)%
Equity in net loss of unconsolidated affiliates5,897
 1,119
 427%
Segment operating loss(6,308) (2,493) 153%
OperationsOperations— 1,233 (100)%
Equity in net (income) loss on unconsolidated affiliatesEquity in net (income) loss on unconsolidated affiliates(516)5,897 (109)%
Segment operating contributionSegment operating contribution591 (6,273)(109)%
    
Other segment expense169
 13,368
 (99)%Other segment expense(210)203 (203)%
Segment loss$(6,477) $(15,861) (59)%
Segment contribution (loss)Segment contribution (loss)$801 $(6,476)(112)%
Segment losscontribution was $6.5$0.8 million, an improvementincrease of $9.4$7.3 million from the prior-year quarter primarily due to:
A $13.3 million impairment of Cash Converters International in the prior-year quarter with no impairment in the current quarter; and
A decrease in operating expenses of $1.4 million subsequent to the deconsolidation of a previously consolidated variable interest entity ("RDC") in mid-fiscal 2019; partially offset by
A $7.1 million charge, ($10.1 million, net of a $3.0 million tax benefit) in the first quarter of fiscal 2020 for our share of the Cash Converters International
settlement of a Queensland, Australia class action lawsuit.

We operated 22 financial services stores in Canada under the CASHMAX brand during fiscal year 2020. During the fourth quarter of fiscal year 2020, we closed our CASHMAX business and are no longer operating stores in Canada.
Other Items
The following table reconciles our consolidated segment contribution discussed above to net income (loss) attributable to EZCORP, Inc., including items that affect our consolidated financial results but are not allocated among segments:
 Three Months Ended December 31, Percentage Change
 2019 2018 
      
 (in thousands)  
Segment contribution$28,879
 $16,285
 77%
Corporate expenses (income):    
Administrative17,489
 13,165
 33%
Depreciation and amortization2,933
 2,350
 25%
Loss on sale or disposal of assets and other716
 
 *
Interest expense5,167
 8,690
 (41)%
Interest income(455) (2,920) (84)%
Other expense (income)5
 (282) *
Income (loss) from continuing operations before income taxes3,024
 (4,718) *
Income tax expense (benefit)1,759
 (1,058) *
Income (loss) from continuing operations, net of tax1,265
 (3,660) *
Loss from discontinued operations, net of tax(27) (183) (85)%
Net income (loss)1,238
 (3,843) *
Net loss attributable to noncontrolling interest
 (477) (100)%
Net income (loss) attributable to EZCORP, Inc.$1,238
 $(3,366) *
 Three Months Ended December 31,Percentage Change
(in thousands)20202019
Segment contribution$26,504 $30,205 (12)%
Corporate expenses (income):
General and administrative12,510 18,839 (34)%
Depreciation and amortization2,976 2,945 1%
Gain on sale or disposal of assets and other52 716 (93)%
Interest expense5,455 5,131 6%
Interest income(57)(455)(87)%
Other expense66 32 *
Income before income taxes5,502 2,997 84%
Income tax expense1,203 1,759 (32)%
Net income$4,299 $1,238 247%
*Represents a percentage computation that is not mathematically meaningful.
Segment contribution increased 77%decreased $3.7 million or 12% over the prior-year quarter including positive developmentsprimarily due to reduced pawn service charges from a decline in our Latin Americanew loans activity and US Pawn segments as well as favorable comparisons against prior-year quarter expenses related to a refiner’s bankruptcy and our investment in Cash Converters International.
Administrative expenses increased $4.3 million primarilyassociated loan balances as a result of higher labor, cloud computing costsa change in customer borrowing behaviors due to COVID-19, partially offset by increased merchandise sales gross profit and professional fees. Professional fees include costs relateddecreased store expenses.
General and administrative expenses decreased $6.3 million or 34% due to the remediation of the material weakness in our information technology general controls, fess related to the current quarter adoption of a new lease accounting standard, severance fees pursuant to cost reduction strategies and other smaller items.
Loss on sale or disposal of assets and other includes a $0.6 million chargestrategic initiatives implemented in the currentfourth quarter dueof fiscal year 2020 to terminationoptimize our cost structure at the corporate level.


24

Table of a non-core software project.
Interest expense decreased $3.5 million, or 41%, primarily due to the reduction of interest expense on our 2.125% Cash Convertible Senior Notes Due 2019 ("2019 Convertible Notes") which were repaid June 17, 2019. Prior to repayment, the principal amount of these notes was $195.0 million.Contents
Interest income decreased $2.5 million, or 84%, primarily due to the declining principal balance on the Prestaciones Finmart, S.A.P.I. de C.V., SOFOM, E.N.R. ("Grupo Finmart") notes receivable as they are repaid in accordance with their agreed amortization schedule, in addition to the reduction of interest earned on outstanding cash balances after our 2019 Convertible Notes were repaid in June 2019.
Income tax expense increased $2.8 million due primarily to:
A $7.7 million increase in income from continuing operations before income taxes; and
A $0.7 million reduction in tax benefit from the December 2019 vesting of restricted stock units compared to the prior estimates of the related tax benefit that was recorded over their 3-year vesting period. The lower than expected tax benefit relates to the lower related share price upon vesting compared to the grant date value.

Income tax expense includes other items that do not necessarily correspond to pre-tax earnings and create volatility in our effective tax rate. These items include the net effect of state taxes, non-deductible items and changes in valuation allowances for certain foreign operations.
Liquidity and Capital Resources
We currently believe that, based on available capital resources and projected operating cash flow, we have adequate capital resources to fund working capital needs, currently anticipated capital expenditures, currently anticipated business growth and expansion, tax payments, and current and projected debt service requirements.
Cash and Cash Equivalents
Our cash and equivalents balance was $290.5 million at December 31, 2020 compared to $304.5 million at September 30, 2020. At December 31, 2020, our cash and equivalents were held in cash depository accounts with major banks or invested in high quality, short-term liquid investments.
Cash Flows
The table and discussion below presentpresents a summary of the selected sources and uses of our cash:
 Three Months Ended December 31, 
Percentage
Change
 2019 2018 
      
 (in thousands)  
Cash flows from operating activities$(10,918) $23,381
 *
Cash flows from investing activities(6,798) (8,279) 18%
Cash flows from financing activities(2,934) (2,612) (12)%
Effect of exchange rate changes on cash, cash equivalents and restricted cash1,349
 (782) *
Net (decrease) increase in cash, cash equivalents and restricted cash$(19,301) $11,708
 *
*Represents a percentage computation that is not mathematically meaningful.
 
Three Months Ended
December 31,
Percentage
Change
(in thousands)20202019
Cash flows used in operating activities$(4,513)$(10,918)59%
Cash flows used in investing activities(15,062)(6,798)(122)%
Cash flows used in financing activities(783)(2,934)73%
Effect of exchange rate changes on cash, cash equivalents and restricted cash6,266 1,349 364%
Net decrease in cash, cash equivalents and restricted cash$(14,092)$(19,301)27%
Change
Net cash used
in Cash and Cash Equivalents and Restricted Cash for the Three Months Ended December 31, 2019 vs. Three Months Ended December 31, 2018
Theoperating activities decreased $6.4 million, or 59%, year-over-year due to a net decrease of $12.1 million in non-cash adjustments to reconcile net income to operating cash flows, from operating activities year-over-year was due to $37.3offset by an increase of $15.4 million of changes in working capital offset byand a $3.1 million increase in net income, exclusive of non-cash items. Changesincome.
Net cash used in working capital included certain required prepayments and payments of accounts payable, including certain discrete items, accrued as of September 30, 2019. We continue to refine efforts to most efficiently manage working capital.
The increase in cash flows from investing activities increased $8.3 million, or 122%, year-over-year was primarily due to a $22.5 million decrease in the sale of forfeited collateral, offset by an $8.1$11.9 million net decrease in investment in customer loan growth, partially offset by a $7.3 million net decreasel.
Net cash used in principal collections on notes receivable.
The decrease in cash flows from financing activities decreased $2.2 million, or 73%, year-over-year was primarily due to $1.0 million in common stock repurchases and a net $1.1 million reduction in debt proceeds, offset by a $1.9$1.0 million decrease in cashthe repurchase of common stock and $0.7 million decrease in taxes paid for employeerelated to the net share settlement of individual tax liabilities on vested share-basedequity awards.
The net effect of these and other smaller itemscash flows was a $19.3$14.1 million decrease in cash on hand during the current year-to-date period, resulting in a $143.1$298.5 million ending cash balance. Of the endingand restricted cash balance at December 31, 2019, $39.9 million was not unavailable to fund domestic operations as we intend to permanently reinvest those funds in our foreign operations.balance.
Sources and Uses of Cash
In December 2019, our Board of Directors authorized a stock repurchase program that will allow us to repurchase up to $60 million of our Class A Non-voting Common Stock over three years. On March 20, 2020, we suspended the repurchase of shares under the program in order to preserve current liquidity given the uncertainty of the impact of the COVID-19 pandemic to our operations. The resumption of our stock repurchase program and the amount and timing of purchases will be dependent on a variety of factors, includingsuch as the return to normal business conditions, stock price, trading volume, general market conditions, legal and regulatory requirements, general business conditions, the level of cash flows,flow levels, and corporatecorporate considerations determined by management and the Board, such as liquidity and capital needs and the availability of attractive alternative investment opportunities. The Board of Directors has reserved the right to modify, suspend or terminate the program at any time. During the current quarter,three months ended December 30, 2020, there were no stock repurchases. As of September 30, 2020, we had repurchased and retired 142,409943,149 shares of our Class A Common Stock for $963,000. Through January 29, 2020, we have repurchased and retired an additional 234,394 shares of our Class A Common Stock for $1,504,000, bringing our total repurchases to date (as of January 29, 2020) to 376,803 shares for $2,467,000.$5.2 million.
We anticipate that cash flowflows from operations and cash on hand will be adequate to fund anticipatedany future stock repurchases, our contractual obligations, planned de novo store growth, capital expenditures and working capital requirements through fiscal 2020.2021. We continue to explore accretive acquisition opportunities, both large and small, and may choose to pursue additional debt, equity or equity-linked financings in the future should the need arise.Given the current uncertainty related to the COVID-19 pandemic, we may adjust our capital or other expenditures. Depending on the level of acquisition activity and other factors, our ability to repay our longer term debt obligations, including the convertible debt maturing in 2024 and 2025, may require us to refinance these obligations through the issuance of new debt securities, equity securities, convertible securities or through new credit facilities.

25

Table of Contents
Contractual Obligations
In "Part II, Item 7 — Management's Discussion and Analysis of Financial Condition and Results of Operations" of our Annual Report on Form 10-K for the year ended September 30, 20192020, we reported that we had $631.7$604.6 million in total contractual obligations as of September 30, 2019.2020. There have been no material changes to this total obligation since September 30, 2019,2020, other than changes as the result of adoption of accounting standards as further discussed in Note 1 of Notes to Interim Condensed Consolidated Financial Statements included in "Part I, Item 1 — Financial Statements."
We are responsible for the maintenance, property taxes and insurance at most of our locations. In the fiscal year ended September 30, 2019,2020, these collectively amounted to $22.5$6.2 million.
Recently Adopted Accounting Policies and Recently Issued Accounting Pronouncements
See Note 1 of Notes to Interim Condensed Consolidated Financial Statements included in "Part I, Item 1 — Financial Statements."
Cautionary Statement Regarding Risks and Uncertainties that May Affect Future Results
This Quarterly Report on Form 10-Q, including Management’s Discussion and Analysis of Financial Condition and Results of Operations, includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. We intend that all forward-looking statements be subject to the safe harbors created by these laws. All statements, other than statements of historical facts, regarding our strategy, future operations, financial position, future revenues, projected costs, prospects, plans and objectives are forward-looking statements. These statements are often, but not always, made with words or phrases like "may," "should," "could," "will," "predict," "anticipate," "believe," "estimate," "expect," "intend," "plan," "projection" and similar expressions. Such statements are only predictions of the outcome and timing of future events based on our current expectations and currently available information and, accordingly, are subject to substantial risks, uncertainties and assumptions. Actual results could differ materially from those expressed in the forward-looking statements due to a number of risks and uncertainties, many of which are beyond our control. In addition, we cannot predict all of the risks and uncertainties that could cause our actual results to differ from those expressed in the forward-looking statements. Accordingly, you should not regard any forward-looking statements as a representation that the expected results will be achieved. Important risk factors that could cause results or events to differ from current expectations are identified and described in "Part I, Item 1A — Risk Factors" of our Annual Report on Form 10-K for the year ended September 30, 201920.20 and "Part II, Item 1A — Risk Factors" of this Report.
We specifically disclaim any responsibility to publicly update any information contained in a forward-looking statement except as required by law. All forward-looking statements attributable to us are expressly qualified in their entirety by this cautionary statement.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market risks relating to our operations result primarily from changes in interest rates, gold values and foreign currency exchange rates, and are described in detail in "Part"Part II, Item 7A — Quantitative and Qualitative Disclosures about Market Risk" of our Annual Report on Form 10-K for the year ended September 30, 2019. There2020. With the exception of the impacts of COVID-19, which are discussed elsewhere in this Report, there have been no material changes toin our exposure toreported market risks or risk management policies since the filing of our Annual Report on Form 10-K for the year ended September 30, 2019.2020.
ITEM 4. CONTROLS AND PROCEDURES
This report includes the certifications of our Chief Executive Officer and Interim Chief Financial Officer required by Rule 13a-14 of the Securities Exchange Act of 1934 (the "Exchange Act"). See Exhibits 31.1 and 31.2. This Item 4 includes information concerning the controls and control evaluations referred to in those certifications.
Evaluation of Disclosure Controls and Procedures
Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) are designed to ensure that information required to be disclosed in the reports we file or submit under the Securities Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Interim Chief Financial Officer, to allow timely decisions regarding required disclosures.
Under the supervision and with the participation of our Chief Executive Officer and Interim Chief Financial Officer, our management evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of December 31, 2019. Based on2020. Our principal executive officer and principal financial officer have concluded that evaluation, our Chief Executive Officer and Chief Financial Officer concluded thatas of December 31, 2020, our disclosure controls and procedures were not effective asto
26

Table of December 31, 2019 dueContents
provide reasonable assurance that information required to be disclosed in our reports under the continuing existence of a material weakness in internal control over financial reporting described below (which we view as an integral part of our disclosure controlsExchange Act is recorded, processed, summarized, and procedures). Based onreported within the performance of additional procedures designed to ensure the reliability of our financial reporting, we believe that the condensed consolidated financial statements included in this Quarterly Report on Form 10-Q fairly present, in all material respects, our financial position, results of operations and cash flows as of the dates, and for thetime periods presented, in conformity with accounting principles generally acceptedspecified in the United States (“GAAP”).

SEC rules and forms and that such information is accumulated and communicated to management as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control overOver Financial Reporting
We implemented internal controls to ensure we adequately evaluated our leases and properly assessed the impact of Topic 842 on our financial statements upon adoption on October 1, 2019. There were no significant changes to our internal control over financial reporting due to the adoption of the new standard.
During the second quarter of fiscal 2019, we identified deficiencies in our information technology general controls (ITGCs) that are designed to prevent or detect unauthorized access or changes to certain information technology (IT) systems that support our financial reporting processes. Our related IT dependent manual and application controls that are impacted by the affected ITGCs were also deemed ineffective as they rely on reports generated by the IT systems subject to ITGCs, resulting in our inability to place reliance on internal controls over related financial statement accounts and assertions. At that time, we determined that the ITGC deficiencies represent a material weakness in our internal control over financial reporting and reported that material weakness in our Quarterly Report on Form 10-Q forduring the quarter ended March 31, 2019. Because we have not fully remediated that material weakness as of December 31, 2019, we2020 that have concluded thatmaterially affected, or are reasonably likely to materially affect, our internal control over financial reporting was not effective as of that date.
As of December 31, 2019, we have continued to implement, manage and monitor a remediation plan focused on IT control enhancements across our logical access and change management processes, including the evaluation of automation tools, where applicable, and database monitoring activities. Management believes it is taking the appropriate steps to remediate the underlying ITGC deficiencies, including allowing the controls to operate for a time period to produce sufficient testing sample sizes.reporting.
Inherent Limitations on Internal Controls
Notwithstanding the foregoing,Our management, including our Chief Executive Officer and Interim Chief Financial Officer, does not expect that our disclosure controls and procedures or our internal control over financial reportingcontrols will prevent or detect all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the objectives of the control systemsystem’s objectives will be met. LimitationsBecause of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, control system includewithin the following:
Judgments in decision-making can be faulty, and control and process breakdowns can occur because of simple errors or mistakes.
Controls can be circumvented by individuals, acting alone or in collusion with others, or by management override.
Company have been detected. The design of any system of controls is based in part onupon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions.
Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with associated policies or procedures.
The design of a control system must reflect the fact that resources are constrained, and the benefits of controls must be considered relative to their costs.
Because of the inherent limitations in alla cost-effective control systems, no evaluation of controls can provide absolute assurance that all control issuessystem, misstatements due to error or fraud may occur and instances of fraud, if any, have beennot be detected.
PART II — OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
See Note 911 of Notes to Interim Condensed Consolidated Financial Statements included in "Part I, Item 1 — Financial Statements."

ITEM 1A. RISK FACTORS
Important risk factors that could affect our operations and financial performance, or that could cause results or events to differ from current expectations, are described in "Part I, Item 1A — Risk Factors" of our Annual Report on Form 10-K for the year ended September 30, 2019.2020.


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
27
The table below provides certain information about our repurchase of shares of Class A Non-voting Common Stock during the quarter ended December 31, 2019. All such repurchases were made in open market transactions at prevailing market prices and were executed pursuant to a trading plan adopted by the Company pursuant to Rule 10b5-1 under the Securities Exchange Act of 1934.
  
Total Number of Shares Purchased Total Price Paid for Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as Part of Publicly Announced Programs Maximum Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs (1)
          
 (in thousands, except average price paid per share data)
October 1, 2019 through October 31, 2019
 $
 $
 
 $
November 1, 2019 through November 30, 2019
 
 
 
 
December 1, 2019 through December 31, 2019142
 963
 6.76
 142
 59,037
Total142
 $963
 $6.76
 142
 $59,037
(1)On December 2, 2019, our Board of Directors approved a program to repurchase up to $60.0 million of our Class A Non-voting Common Stock over three years. Under the stock repurchase program, we may purchase Class A Non-voting common stock from time to time at management's discretion in accordance with applicable securities laws, including through open market transactions, block or privately negotiated transactions, or any combination thereof. In addition, we may purchase shares pursuant to a trading plan meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934. The amount and timing of purchases will be dependent on a variety of factors, including stock price, trading volume, general market conditions, legal and regulatory requirements, general business conditions, the level of cash flows, and corporate considerations determined by management and the Board of Directors, such as liquidity and capital needs and the availability of attractive alternative investment opportunities. The Board of Directors has reserved the right to modify, suspend or terminate the program at any time.

ITEM 6. EXHIBITS
The following exhibits are filed with, or incorporated by reference into, this report.
Incorporated by ReferenceFiled Herewith
Exhibit No.Description of ExhibitFormFile No.ExhibitFiling Date
x
x
32.1†x
x
101.INS†††101.INSInline XBRL Instance Document (the instance document does not appear in the interactive data files because the XBRL tags are embedded within the Inline XBRL document)
101.SCH†††101.SCHInline XBRL Taxonomy Extension Schema Documentx
101.CAL†††101.CALInline XBRL Taxonomy Extension Calculation Linkbase Documentx
101.DEF†††101.DEFInline XBRL Taxonomy Extension Definition Linkbase Documentx
101.LAB†††101.LABInline XBRL Taxonomy LabelExtension Labels Linkbase Documentx
101.PRE†††101.PREInline XBRL Taxonomy Extension Presentation Linkbase Documentx
104Cover Page Interactive Data File in Inline XBRL format (contained in Exhibit 101)
_____________________________
Filed herewith.
††Furnished herewith.
†††
Filed herewithThe certifications furnished in Exhibit 32.1 and Exhibit 32.2 hereto are deemed to accompany this Quarterly Report on Form 10-Q and will not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as Exhibit 101amended, except to this report are the following formatted in XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets as of December 31, 2019, December 31, 2018 and September 30, 2019; (ii) Condensed Consolidated Statements of Operations forextent that the three months ended December 31, 2019 and December 31, 2018; (iii) Condensed Consolidated Statements of Comprehensive Income (Loss) for the three months ended December 31, 2019 and December 31, 2018; (iv) Condensed Consolidated Statements of Stockholders' Equity for the three months ended December 31, 2019 and December 31, 2018; (v) Condensed Consolidated Statements of Cash Flows for the three months ended December 31, 2019 and December 31, 2018; and (vi) Notes to Interim Condensed Consolidated Financial Statements.registrant specifically incorporates it by reference.

28

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
EZCORP, INC.

Date:

February 3, 2021

EZCORP, INC./s/ Jason A. Kulas




Date:February 3, 2020
/s/ Daniel M. Chism



Daniel M. Chism,Jason A. Kulas,
Chief FinancialExecutive Officer

3029