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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31,September 30, 2021
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     
Commission file number: 000-33001
 
NATUS MEDICAL INCORPORATED
(Exact name of registrant as specified in its charter)
 
 
Delaware 77-0154833
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
6701 Koll Center Parkway, Suite 120, Pleasanton, CA 94566
(Address of principal executive offices) (Zip Code)
(925) 223-6700
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.001 par value per shareNTUSThe Nasdaq Stock Market LLC
(The Nasdaq Global Market)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” or an “emerging growth company” in Rule 12b-2 of the Exchange Act.:
Large Accelerated Filer   Accelerated Filer 
Non-accelerated Filer 
  
  Smaller reporting company 
  Emerging growth company 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No  
The number of issued and outstanding shares of the registrant’s Common Stock, $0.001 par value, as of April 30,October 29, 2021 was 34,078,41234,152,317.


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NATUS MEDICAL INCORPORATED
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PART I.    FINANCIAL INFORMATION
Item 1.    Financial Statements
NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands, except share and per share amounts)
March 31, 2021December 31, 2020September 30, 2021December 31, 2020
ASSETSASSETSASSETS
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$80,549 $82,082 Cash and cash equivalents$68,779 $82,082 
Accounts receivable, net of allowance for doubtful accounts of $6,085 in 2021 and $6,213 in 202091,326 93,133 
Accounts receivable, net of allowance for doubtful accounts of $5,980 in 2021 and $6,213 in 2020Accounts receivable, net of allowance for doubtful accounts of $5,980 in 2021 and $6,213 in 202097,370 93,133 
InventoriesInventories69,467 75,650 Inventories71,545 75,650 
Prepaid expenses and other current assetsPrepaid expenses and other current assets24,477 20,837 Prepaid expenses and other current assets23,977 20,837 
Total current assetsTotal current assets265,819 271,702 Total current assets261,671 271,702 
Property and equipment, netProperty and equipment, net23,282 24,516 Property and equipment, net22,837 24,516 
Operating lease right-of-use assetsOperating lease right-of-use assets10,776 11,669 Operating lease right-of-use assets9,946 11,669 
Intangible assets, netIntangible assets, net85,001 92,741 Intangible assets, net73,602 92,741 
GoodwillGoodwill149,761 151,299 Goodwill149,293 151,299 
Deferred income taxDeferred income tax26,321 27,563 Deferred income tax26,296 27,563 
Other assetsOther assets20,408 20,904 Other assets17,606 20,904 
Total assetsTotal assets$581,368 $600,394 Total assets$561,251 $600,394 
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$24,486 $23,429 Accounts payable$28,322 $23,429 
Current portion of long-term debtCurrent portion of long-term debt36,523 50,000 Current portion of long-term debt— 50,000 
Accrued liabilitiesAccrued liabilities45,792 44,236 Accrued liabilities44,575 44,236 
Deferred revenueDeferred revenue23,669 21,308 Deferred revenue25,737 21,308 
Current portion of operating lease liabilitiesCurrent portion of operating lease liabilities6,006 6,779 Current portion of operating lease liabilities5,167 6,779 
Total current liabilitiesTotal current liabilities136,476 145,752 Total current liabilities103,801 145,752 
Other liabilitiesOther liabilities17,864 18,451 Other liabilities17,732 18,451 
Operating lease liabilitiesOperating lease liabilities8,181 8,959 Operating lease liabilities7,370 8,959 
Long-term debt, net of current portionLong-term debt, net of current portion5,840 Long-term debt, net of current portion— 5,840 
Deferred income taxDeferred income tax9,915 10,298 Deferred income tax9,826 10,298 
Total liabilitiesTotal liabilities172,436 189,300 Total liabilities138,729 189,300 
Stockholders’ equity:Stockholders’ equity:Stockholders’ equity:
Common stock, $0.001 par value, 120,000,000 shares authorized; shares issued and outstanding 34,096,895 in 2021 and 33,911,703 in 2020344,696 342,828 
Preferred stock, $0.001 par value; 10,000,000 shares authorized; 0 shares issued and outstanding in 2021 and 2020
Common stock, $0.001 par value, 120,000,000 shares authorized; shares issued and outstanding 34,152,623 in 2021 and 33,911,703 in 2020Common stock, $0.001 par value, 120,000,000 shares authorized; shares issued and outstanding 34,152,623 in 2021 and 33,911,703 in 2020350,457 342,828 
Preferred stock, $0.001 par value; 10,000,000 shares authorized; no shares issued and outstanding in 2021 and 2020Preferred stock, $0.001 par value; 10,000,000 shares authorized; no shares issued and outstanding in 2021 and 2020— — 
Retained earningsRetained earnings73,705 71,309 Retained earnings82,742 71,309 
Accumulated other comprehensive lossAccumulated other comprehensive loss(9,469)(3,043)Accumulated other comprehensive loss(10,677)(3,043)
Total stockholders’ equityTotal stockholders’ equity408,932 411,094 Total stockholders’ equity422,522 411,094 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$581,368 $600,394 Total liabilities and stockholders’ equity$561,251 $600,394 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(in thousands, except per share amounts)
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
RevenueRevenue$114,927 $109,383 Revenue$113,877 $102,803 $344,782 $296,966 
Cost of revenueCost of revenue46,688 44,933 Cost of revenue44,487 47,160 139,019 134,665 
Intangibles amortizationIntangibles amortization1,751 1,668 Intangibles amortization1,642 8,117 5,126 11,440 
Gross profitGross profit66,488 62,782 Gross profit67,748 47,526 200,637 150,861 
Operating expenses:Operating expenses:Operating expenses:
Marketing and sellingMarketing and selling28,971 30,730 Marketing and selling28,260 26,035 86,719 79,567 
Research and developmentResearch and development14,040 17,569 Research and development14,267 14,670 42,556 46,574 
General and administrativeGeneral and administrative14,855 13,182 General and administrative12,853 12,384 40,316 36,754 
Intangibles amortizationIntangibles amortization3,897 3,661 Intangibles amortization3,681 4,025 11,497 11,330 
RestructuringRestructuring205 871 Restructuring142 350 469 1,842 
Total operating expensesTotal operating expenses61,968 66,013 Total operating expenses59,203 57,464 181,557 176,067 
Income (loss) from operationsIncome (loss) from operations4,520 (3,231)Income (loss) from operations8,545 (9,938)19,080 (25,206)
Other expense, netOther expense, net(1,656)(1,494)Other expense, net(1,048)(947)(3,355)(3,198)
Income (loss) before benefit from income tax2,864 (4,725)
Income (loss) before provision for (benefit from) income taxIncome (loss) before provision for (benefit from) income tax7,497 (10,885)15,725 (28,404)
Provision for (benefit from) income taxesProvision for (benefit from) income taxes468 (1,128)Provision for (benefit from) income taxes1,924 (1,569)4,292 (6,588)
Net income (loss)Net income (loss)$2,396 $(3,597)Net income (loss)$5,573 $(9,316)$11,433 $(21,816)
Net income (loss) per share:Net income (loss) per share:Net income (loss) per share:
BasicBasic$0.07 $(0.11)Basic$0.17 $(0.28)$0.34 $(0.65)
DilutedDiluted$0.07 $(0.11)Diluted$0.16 $(0.28)$0.34 $(0.65)
Weighted average shares used in the calculation of net income (loss) per share:Weighted average shares used in the calculation of net income (loss) per share:Weighted average shares used in the calculation of net income (loss) per share:
BasicBasic33,611 33,800 Basic33,638 33,828 33,649 33,577 
DilutedDiluted33,782 33,800 Diluted33,865 33,828 33,877 33,577 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited)
(in thousands, except per share amounts)
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
Net income (loss)Net income (loss)$2,396 $(3,597)Net income (loss)$5,573 $(9,316)$11,433 $(21,816)
Other comprehensive loss, net of tax:
Other comprehensive income (loss), net of tax:Other comprehensive income (loss), net of tax:
Foreign currency translation adjustmentForeign currency translation adjustment(6,494)(4,018)Foreign currency translation adjustment(3,517)6,915 (7,844)6,013 
Interest rate swap designated as a cash flow hedgeInterest rate swap designated as a cash flow hedge68 (175)Interest rate swap designated as a cash flow hedge— 68 119 (42)
Other comprehensive loss, net of tax(6,426)(4,193)
Comprehensive loss(4,030)(7,790)
Reclassification of losses on interest rate swap designated as a cash flow hedgeReclassification of losses on interest rate swap designated as a cash flow hedge— — 91 — 
Other comprehensive income (loss), net of taxOther comprehensive income (loss), net of tax(3,517)6,983 (7,634)5,971 
Comprehensive income (loss)Comprehensive income (loss)$2,056 $(2,333)$3,799 $(15,845)
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENT OF STOCKHOLDERS' EQUITY
(unaudited)
(in thousands, except per share amounts)
Common StockRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Stockholders’
Equity
Common StockRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Stockholders’
Equity
SharesAmount SharesAmount
Balances, December 31, 2020Balances, December 31, 202033,911,703 $342,828 $71,309 $(3,043)$411,094 Balances, December 31, 202033,911,703 $342,828 $71,309 $(3,043)$411,094 
Vesting of restricted stock unitsVesting of restricted stock units19,650 — — — — Vesting of restricted stock units19,650 — — — — 
Net issuance of restricted stock awardsNet issuance of restricted stock awards222,899 — — — — Net issuance of restricted stock awards222,899 — — — — 
Stock-based compensation expenseStock-based compensation expense— 3,018 — — 3,018 Stock-based compensation expense— 3,018 — — 3,018 
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(57,357)(1,150)— — (1,150)Taxes paid related to net share settlement of equity awards(57,357)(1,150)— — (1,150)
Other comprehensive lossOther comprehensive loss— — — (6,426)(6,426)Other comprehensive loss— — — (6,426)(6,426)
Net incomeNet income— — 2,396 — 2,396 Net income— — 2,396 — 2,396 
Balances, March 31, 2021Balances, March 31, 202134,096,895 $344,696 $73,705 $(9,469)$408,932 Balances, March 31, 202134,096,895 $344,696 $73,705 $(9,469)$408,932 
Net issuance of restricted stock awardsNet issuance of restricted stock awards10,573 — — — — 
Employee stock purchase planEmployee stock purchase plan28,158 612 — — 612 
Stock-based compensation expenseStock-based compensation expense— 2,604 — — 2,604 
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(3,520)(94)— — (94)
Other comprehensive incomeOther comprehensive income— — — 2,309 2,309 
Net incomeNet income— — 3,464 — 3,464 
Balances, June 30, 2021Balances, June 30, 202134,132,106 $347,818 $77,169 $(7,160)$417,827 
Net issuance of restricted stock awardsNet issuance of restricted stock awards20,934 — — — — 
Stock-based compensation expenseStock-based compensation expense— 2,649 — — 2,649 
Taxes paid related to net share settlement of equity awards
Taxes paid related to net share settlement of equity awards
(417)(10)— — (10)
Other comprehensive lossOther comprehensive loss— — — (3,517)(3,517)
Net incomeNet income— — 5,573 — 5,573 
Balances, September 30, 2021Balances, September 30, 202134,152,623 $350,457 $82,742 $(10,677)$422,522 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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Common StockRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Stockholders’
Equity
Common StockRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Stockholders’
Equity
SharesAmount SharesAmount
Balances, December 31, 2019Balances, December 31, 201934,148,700 $344,476 $87,922 $(16,275)$416,123 Balances, December 31, 201934,148,700 $344,476 $87,922 $(16,275)$416,123 
Vesting of restricted stock unitsVesting of restricted stock units14,033 — — — — Vesting of restricted stock units14,033 — — — — 
Net issuance of restricted stock awardsNet issuance of restricted stock awards162,212 — — — — Net issuance of restricted stock awards162,212 — — — — 
Stock-based compensation expenseStock-based compensation expense— 2,198 — — 2,198 Stock-based compensation expense— 2,198 — — 2,198 
Repurchase of company stockRepurchase of company stock(465,117)(10,495)— — (10,495)Repurchase of company stock(465,117)(10,495)— — (10,495)
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(57,695)(1,883)— — (1,883)Taxes paid related to net share settlement of equity awards(57,695)(1,883)— — (1,883)
Other comprehensive lossOther comprehensive loss— — — (4,193)(4,193)Other comprehensive loss— — — (4,193)(4,193)
Net lossNet loss— — (3,597)— (3,597)Net loss— — (3,597)— (3,597)
Balances, March 31, 2020Balances, March 31, 202033,802,133 $334,296 $84,325 $(20,468)$398,153 Balances, March 31, 202033,802,133 $334,296 $84,325 $(20,468)$398,153 
Net issuance of restricted stock awardsNet issuance of restricted stock awards40,483 — — — — 
Employee stock purchase planEmployee stock purchase plan30,955 658 — — 658 
Stock-based compensation expenseStock-based compensation expense— 2,427 — — 2,427 
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(1,848)(43)— — (43)
Other comprehensive incomeOther comprehensive income— — — 3,181 3,181 
Net lossNet loss— — (8,903)— (8,903)
Balances, June 30, 2020Balances, June 30, 202033,871,723 $337,338 $75,422 $(17,287)$395,473 
Net issuance of restricted stock awardsNet issuance of restricted stock awards(856)— — — — 
Stock-based compensation expenseStock-based compensation expense— 2,337 — — 2,337 
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(480)(10)— — (10)
Other comprehensive incomeOther comprehensive income— — — 6,983 6,983 
Net lossNet loss— — (9,316)— (9,316)
Balances, September 30, 2020Balances, September 30, 202033,870,387 $339,665 $66,106 $(10,304)$395,467 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
(in thousands)
Three Months Ended
March 31,
Nine Months Ended
September 30,
20212020 20212020
Operating activities:Operating activities:Operating activities:
Net income (loss)Net income (loss)$2,396 $(3,597)Net income (loss)$11,433 $(21,816)
Adjustments to reconcile net loss to net cash provided by operating activities:
Adjustments to reconcile net income (loss) to net cash provided by operating activities:Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Provision for losses on accounts receivableProvision for losses on accounts receivable101 522 Provision for losses on accounts receivable273 1,158 
Impairment of intangible assetsImpairment of intangible assets— 6,678 
Depreciation and amortizationDepreciation and amortization7,257 6,994 Depreciation and amortization21,337 20,989 
Loss on disposal of property and equipment42 
(Gain) loss on disposal of property and equipment(Gain) loss on disposal of property and equipment(1,516)149 
Warranty reserveWarranty reserve341 704 Warranty reserve1,523 1,129 
Share-based compensationShare-based compensation3,114 2,291 Share-based compensation8,271 7,059 
Loss on commencement of sales-type leasesLoss on commencement of sales-type leases295 Loss on commencement of sales-type leases1,861 
Loss on equity method investmentLoss on equity method investment136 Loss on equity method investment443 — 
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivableAccounts receivable4,962 15,612 Accounts receivable(428)30,367 
InventoriesInventories4,139 (3,443)Inventories3,655 (6,417)
Prepaid expenses and other assetsPrepaid expenses and other assets(4,028)(1,060)Prepaid expenses and other assets(3,878)(11,078)
Accounts payableAccounts payable1,303 6,038 Accounts payable5,229 (19)
Accrued liabilitiesAccrued liabilities1,172 (9,329)Accrued liabilities(822)(13,844)
Deferred revenueDeferred revenue2,732 2,190 Deferred revenue4,629 (941)
Deferred income taxDeferred income tax1,064 103 Deferred income tax1,060 1,826 
Net cash provided by operating activitiesNet cash provided by operating activities24,703 17,362 Net cash provided by operating activities51,212 17,101 
Investing activities:Investing activities:Investing activities:
Purchase of property and equipmentPurchase of property and equipment(731)(3,575)Purchase of property and equipment(2,949)(7,617)
Purchase of equity method investmentsPurchase of equity method investments(1,000)— 
Proceeds from sale of property and equipmentProceeds from sale of property and equipment2,674 — 
Net cash used in investing activitiesNet cash used in investing activities(731)(3,575)Net cash used in investing activities(1,275)(7,617)
Financing activities:Financing activities:Financing activities:
Proceeds from stock option exercises and Employee Stock Purchase Program purchasesProceeds from stock option exercises and Employee Stock Purchase Program purchases612 658 
Repurchase of common stockRepurchase of common stock(10,495)Repurchase of common stock— (10,495)
Taxes paid related to net share settlement of equity awardsTaxes paid related to net share settlement of equity awards(1,150)(1,883)Taxes paid related to net share settlement of equity awards(1,254)(1,936)
Principal payments of financing lease liabilityPrincipal payments of financing lease liability(125)(133)Principal payments of financing lease liability(326)(415)
Proceeds from borrowingsProceeds from borrowings60,000 Proceeds from borrowings— 60,000 
Deferred debt issuance costsDeferred debt issuance costs— (1,175)
Payments on borrowingsPayments on borrowings(20,000)(15,000)Payments on borrowings(57,000)(48,000)
Net cash provided by (used in) financing activities(21,275)32,489 
Net cash used in financing activitiesNet cash used in financing activities(57,968)(1,363)
Exchange rate changes effect on cash and cash equivalentsExchange rate changes effect on cash and cash equivalents(4,230)(2,557)Exchange rate changes effect on cash and cash equivalents(5,272)3,118 
Net increase (decrease) in cash and cash equivalentsNet increase (decrease) in cash and cash equivalents(1,533)43,719 Net increase (decrease) in cash and cash equivalents(13,303)11,239 
Cash and cash equivalents, beginning of periodCash and cash equivalents, beginning of period82,082 63,297 Cash and cash equivalents, beginning of period82,082 63,297 
Cash and cash equivalents, end of periodCash and cash equivalents, end of period$80,549 $107,016 Cash and cash equivalents, end of period$68,779 $74,536 
Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:
Cash paid for interestCash paid for interest$513 $637 Cash paid for interest$1,065 $2,605 
Cash paid for income taxesCash paid for income taxes$(320)$3,492 Cash paid for income taxes$3,172 $6,489 
Non-cash investing activities:Non-cash investing activities:Non-cash investing activities:
Property and equipment included in accounts payableProperty and equipment included in accounts payable$39 $131 Property and equipment included in accounts payable$41 $(59)
Inventory transferred to property and equipmentInventory transferred to property and equipment$94 $196 Inventory transferred to property and equipment$805 $899 
Transfer of leased assets to sales-type leasesTransfer of leased assets to sales-type leases$13 $663 Transfer of leased assets to sales-type leases$13 $4,063 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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NATUS MEDICAL INCORPORATED AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)

1 - Basis of Presentation and Significant Accounting Policies
The accompanying interim condensed consolidated financial statements of Natus Medical Incorporated (“we,” “us,” or “our”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). Except where noted below within Note 1, the accounting policies followed in the preparation of the interim condensed consolidated financial statements are consistent in all material respects with those presented in Note 1 to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2020.
Interim financial reports are prepared in accordance with the rules and regulations of the Securities and Exchange Commission; accordingly, the reports do not include all of the information and notes required by GAAP for annual financial statements. The interim financial information is unaudited, and reflects all normal adjustments that are, in the opinion of management, necessary for the fair presentation of our financial position, results of operations, and cash flows for the interim periods presented. We have made certain reclassifications to the prior period to conform to current period presentation. The consolidated balance sheet as of December 31, 2020 was derived from audited financial statements but does not include all disclosures required by GAAP. The accompanying financial statements should be read in conjunction with the financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2020.
Operating results for the three and nine months ended March 31,September 30, 2021 are not necessarily indicative of the results that may be expected for the year ending December 31, 2021. The accompanying condensed consolidated financial statements include our accounts and our wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
Impact of COVID-19 on Our Financial Statements
The global spread and unprecedented impact of COVID-19 is complex and rapidly-evolving. On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic and recommended extensive containment and mitigation measures worldwide. The outbreak has reached all ofSince that time, we established what we believe are the regionsnecessary protocols to operate safely in our manufacturing facilities, virtually engage with customers and suppliers and work remotely when possible. Our businesses continue to recover as sales in our Neuro and Newborn Care business have returned to pre-pandemic levels. Sales for our Hearing & Balance business, which we do business, and governmental authorities around the worldare more concentrated in Europe, have implemented numerous measures attempting to contain and mitigate the effects of the virus, including travel bans and restrictions, border closings, quarantines, shelter-in-place orders, shutdowns, limitations or closures of non-essential businesses, school closures, and social distancing requirements. The global spread of COVID-19 and actions taken in response to the virus have negatively affected workforces, customers, consumer confidence, financial markets, employment rates, consumer spending, credit markets and housing demand, caused significant economic and business disruption, volatility and financial uncertainty, and led to a significant economic downturn, including in the markets where we operate.partially recovered but remain below pre-pandemic levels.
Various government programs have been established to provide financial relief for businesses affected by COVID-19 including the Canada Emergency Wage Subsidy ("CEWS") and Canada Emergency Rent Subsidy ("CERS") under the COVID-19 Economic Response Plan in Canada. We received $2.9$3.9 million for payroll subsidies under CEWS and CERS during the threenine months ended March 31,September 30, 2021. Our policy is to account for these subsidies in the same manner as an offset to the expense they relate to in the period in which we are reasonably assured to receive payment. For the threenine months ended March 31,September 30, 2021 we recognized reductions of $0.4$0.5 million in cost of sales, $1.3$1.6 million in marketing and selling expense, and $1.2$1.6 million in research and development expense, and $0.2 million in general and administrative expense in the condensed consolidated statements of operations for these subsidies. No payroll subsidies were received or recognized under CEWS in prior periods. As of March 31,September 30, 2021 we have collected all amounts recorded and continue to seek additional relief as applicable.
We have assessed various accounting estimates and other matters, including those that require consideration of forecasted financial information, in context of the unknown future impacts of COVID-19 using information that is reasonably available to us at this time. The accounting estimates and other matters we assessed include, but were not limited to, our allowance for doubtful accounts, inventory and warranty reserves, stock-based compensation, goodwill and other long-lived assets, financial assets, valuation allowances for tax assets and revenue recognition. While based on our current assessment of these estimates there was not a material impact to our consolidated
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financial statements as of and for the three and nine months ended March 31,September 30, 2021, as additional information becomes available to us, our future assessment of these estimates, including our expectations at the time regarding
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the duration, scope and severity of the pandemic, as well as other factors, could materially and adversely impact our consolidated financial statements in future reporting periods.

Recently Adopted Accounting Pronouncements
None.In July 2021, the FASB issued ASU 2021-05, Leases (Topic 842): Lessors-Certain Leases with Variable Lease Payments. This update addresses stakeholders' concerns by amending the lease classification requirements for lessors to align them with practice under Topic 840. Lessors should classify and account for a lease with variable lease payments that do not depend on a reference index or a rate as an operating lease if the lease would have been classified as a sales-type lease or a direct financing lease in accordance with 842-10-25-2 through 25-3 and the lessors would have otherwise recognized a day-one loss. ASU 2021-05 is effective for fiscal years beginning after December 15, 2021. We have early adopted the ASU on a prospective basis in the third quarter of the current fiscal year. The adoption of ASU 2021-05 did not have an impact on our consolidated financial statements.

2 - Revenue
    Unbilled accounts receivable (“AR”) for the periods presented primarily represent the difference between revenue recognized based on the relative selling price of the related performance obligations and the contractual billing terms in the arrangements. Deferred revenue for the periods presented primarily relates to extended service contracts, installation, and training, for which the service fees are billed in advance. The associated deferred revenue is generally recognized ratably over the extended service period or when installation and training are complete.
The following table summarizes the changes in the unbilled AR and deferred revenue balances for the threenine months ended March 31,September 30, 2021 (in thousands):
Unbilled AR, December 31, 2020$1,925 
Additions69145 
Transferred to trade receivable(8)(350)
Unbilled AR, March 31,September 30, 2021$1,9861,720 
Deferred revenue, December 31, 2020$25,723 
Additions11,03222,089 
Revenue recognized(8,332)(17,535)
Deferred revenue, March 31,September 30, 2021$28,42330,277 

    At March 31,September 30, 2021, the short-term portion of deferred revenue of $23.7$25.7 million and the long-term portion of $4.7$4.6 million are included in deferred revenue and other long-term liabilities, respectively, in the consolidated balance sheet. As of March 31,September 30, 2021, we expect to recognize revenue associated with deferred revenue of approximately $20.1$10.5 million in 2021, $5.5$15.9 million in 2022, $1.5$2.1 million in 2023, $0.9$1.2 million in 2024, and $0.4$0.6 million thereafter.

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3 - Earnings Per Share
The components of basic and diluted EPS, and shares excluded from the calculation of diluted loss per share because the effect would have been anti-dilutive, are as follows (in thousands, except per share amounts):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202120202021202020212020
Net income (loss)Net income (loss)$2,396 $(3,597)Net income (loss)$5,573 $(9,316)$11,433 $(21,816)
Weighted average common sharesWeighted average common shares33,611 33,800 Weighted average common shares33,638 33,828 33,649 33,577 
Dilutive effect of stock based awardsDilutive effect of stock based awards171 Dilutive effect of stock based awards227 — 228 — 
Diluted sharesDiluted shares33,782 33,800 Diluted shares33,865 33,828 33,877 33,577 
Basic earnings per share$0.07 $(0.11)
Diluted earnings per share$0.07 $(0.11)
Basic earnings (loss) per shareBasic earnings (loss) per share$0.17 $(0.28)$0.34 $(0.65)
Diluted earnings (loss) per shareDiluted earnings (loss) per share$0.16 $(0.28)$0.34 $(0.65)
Shares excluded from calculation of diluted EPSShares excluded from calculation of diluted EPS85 Shares excluded from calculation of diluted EPS— 13 — 61 

4 - Allowance for Doubtful Accounts
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We estimate the lifetime allowance for doubtful, potentially uncollectible, accounts receivable upon their inception based on historical collection experience within the markets in which we operate, customer-specific information such as bankruptcy filings or customer liquidity problems, current conditions, and reasonable and supportable forecasts about the future.
Our allowance for doubtful accounts is presented as a reduction to accounts receivable on our consolidated balance sheet. When all internal efforts have been exhausted to collect the receivable, it is written off and relieved from the reserve.
The details of activity in allowance for doubtful accounts are as follows (in thousands):
Three Months Ended
March 31,
20212020
Balance, beginning of period$6,213 $7,384 
Additions charged to expense101 522 
Write-offs charged against allowance(229)(614)
Balance, end of period$6,085 $7,292 
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Balance, beginning of period$6,130 $7,539 $6,213 $7,384 
Additions charged to expense(14)209 273 1,158 
Write-offs charged against allowance(136)(1,079)(506)(1,873)
Balance, end of period$5,980 $6,669 $5,980 $6,669 

5 - Inventories
Inventories consist of the following (in thousands):
March 31, 2021December 31, 2020September 30, 2021December 31, 2020
Raw materials and subassembliesRaw materials and subassemblies$18,874 $22,583 Raw materials and subassemblies$21,349 $22,583 
Work in processWork in process3,327 2,294 Work in process2,746 2,294 
Finished goodsFinished goods61,977 65,695 Finished goods59,535 65,695 
Total inventoriesTotal inventories84,178 90,572 Total inventories83,630 90,572 
Less: Non-current inventoriesLess: Non-current inventories(14,711)(14,922)Less: Non-current inventories(12,085)(14,922)
Inventories, currentInventories, current$69,467 $75,650 Inventories, current$71,545 $75,650 
As of March 31,September 30, 2021 and December 31, 2020, we have classified $14.7classified $12.1 million and $14.9 million, respectively, of inventories as other assets. This inventory consists primarily of service components used to repair products held by customers pursuant to warranty obligations and extended service contracts, including service
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components for products we no longer sell, inventory purchased for lifetime buys, and inventory that is turning over at a slow rate. We believe these inventories will be utilized for their intended purpose.

6 – Intangible Assets
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The following table summarizes the components of gross and net intangible asset balances (in thousands):
March 31, 2021December 31, 2020 September 30, 2021December 31, 2020
Gross
Carrying
Amount
Accumulated
Impairment
Accumulated
Amortization
Net Book
Value
Gross
Carrying
Amount
Accumulated
Impairment
Accumulated
Amortization
Net Book
Value
Gross
Carrying
Amount
Accumulated
Impairment
Accumulated
Amortization
Net Book
Value
Gross
Carrying
Amount
Accumulated
Impairment
Accumulated
Amortization
Net Book
Value
Intangible assets with definite lives:Intangible assets with definite lives:Intangible assets with definite lives:
TechnologyTechnology$110,356 $(12,458)$(65,079)$32,819 $112,138 $(12,480)$(64,203)$35,455 Technology$109,885 $(12,453)$(68,245)$29,187 $112,138 $(12,480)$(64,203)$35,455 
Customer relatedCustomer related92,411 (50)(52,499)39,862 94,526 (50)(51,247)43,229 Customer related91,907 (50)(56,703)35,154 94,526 (50)(51,247)43,229 
Trade namesTrade names46,481 (3,592)(33,047)9,842 47,058 (3,677)(31,890)11,491 Trade names46,348 (3,575)(35,895)6,878 47,058 (3,677)(31,890)11,491 
Internally developed softwareInternally developed software13,281 (12,895)386 13,281 (12,845)436 Internally developed software13,281 — (12,961)320 13,281 — (12,845)436 
PatentsPatents2,748 (133)(2,615)2,810 (133)(2,677)Patents2,735 (133)(2,602)— 2,810 (133)(2,677)— 
Service agreementsService agreements1,190 (1,129)61 1,190 (1,119)71 Service agreements1,190 — (1,149)41 1,190 — (1,119)71 
Definite-lived intangible assetsDefinite-lived intangible assets$266,467 $(16,233)$(167,264)$82,970 $271,003 $(16,340)$(163,981)$90,682 Definite-lived intangible assets$265,346 $(16,211)$(177,555)$71,580 $271,003 $(16,340)$(163,981)$90,682 
Intangible assets with indefinite lives:Intangible assets with indefinite lives:Intangible assets with indefinite lives:
Intellectual PropertyIntellectual Property$2,031 $$— $2,031 $2,059 $$— $2,059 Intellectual Property$2,022 $— $— $2,022 $2,059 $— $— $2,059 
Total intangible assetsTotal intangible assets$268,498 $(16,233)$(167,264)$85,001 $273,062 $(16,340)$(163,981)$92,741 Total intangible assets$267,368 $(16,211)$(177,555)$73,602 $273,062 $(16,340)$(163,981)$92,741 

Finite-lived intangible assets are amortized over their weighted average lives, which are 14 years for technology, 10 years for customer related intangibles, 7 years for trade names, 6 years for internally developed software, 13 years for patents, 2 years for service agreements and 11 years weighted average in total.
Internally developed software consists of $11.1 million relating to costs incurred for development of internal use computer software and $2.2 million for development of software to be sold.
Amortization expense related to intangible assets with definite lives was as follows (in thousands):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
TechnologyTechnology$1,795 $1,712 Technology$1,686 $8,162 $5,259 $11,572 
Customer relatedCustomer related2,360 2,140 Customer related2,168 2,204 6,904 6,468 
Trade namesTrade names1,483 1,466 Trade names1,459 1,767 4,431 4,700 
Internally developed softwareInternally developed software50 69 Internally developed software24 51 116 188 
Service agreementsService agreements$10 $10 Service agreements10 10 30 30 
Total amortizationTotal amortization$5,698 $5,397 Total amortization$5,347 $12,194 $16,740 $22,958 

The amortization expense amounts shown above include internally developed software not held for sale of $24 thousand and $24$72 thousand for the three and nine months ended March 31,September 30, 2021, and March 31, 2020, respectively, which is recorded within our income statement as a general and administrative operating expense. The amortization expense amounts shown above include internally developed software held for sale of $26 thousand0 and $45$44 thousand for the three and
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nine months ended March 31,September 30, 2021, and March 31, 2020, respectively, which is recorded within our income statement as cost of goods sold.
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Expected amortization expense related to definite-lived amortizable intangible assets is as follows (in thousands):
Nine months ending December 31, 2021$16,276 
Three months ending December 31, 2021Three months ending December 31, 2021$5,300 
2022202217,940 202217,837 
2023202315,169 202315,066 
2024202413,233 202413,144 
2025202512,619 202512,532 
202620262,422 20262,414 
ThereafterThereafter5,311 Thereafter5,287 
Total expected amortization expenseTotal expected amortization expense$82,970 Total expected amortization expense$71,580 

7 – Goodwill
The carrying amount of goodwill and the changes in the balance are as follows (in thousands):
December 31, 2020$151,299 
Foreign currency translation(1,538)(2,006)
March 31,September 30, 2021$149,761149,293 

8 - Property and Equipment, net
Property and equipment, net consist of the following (in thousands):
March 31, 2021December 31, 2020
Land$1,786 $1,792 
Buildings7,144 7,365 
Leasehold improvements7,378 8,050 
Finance lease right-of-use assets2,512 2,555 
Equipment and furniture20,581 22,148 
Computer software and hardware10,257 10,246 
Demonstration and loaned equipment3,175 3,086 
52,833 55,242 
Accumulated depreciation(29,551)(30,726)
Total$23,282 $24,516 

September 30, 2021December 31, 2020
Land$1,785 $1,792 
Buildings7,244 7,365 
Leasehold improvements7,695 8,050 
Finance lease right-of-use assets2,432 2,555 
Equipment and furniture20,821 22,148 
Computer software and hardware11,035 10,246 
Demonstration and loaned equipment3,849 3,086 
54,861 55,242 
Accumulated depreciation(32,024)(30,726)
Total$22,837 $24,516 
Depreciation expense of property and equipment, net was approximately $1.6$1.5 million and $1.7$4.5 million for the three and nine months ended March 31,September 30, 2021, respectively, and March 31,approximately $1.9 million and $5.2 million for the three and nine months ended September 30, 2020, respectively.

9 - Reserve for Product Warranties
We provide a warranty for products that is generally one year in length. In some cases, regulations may require us to provide repair or remediation beyond the typical warranty period. If any of the products contain defects, we may incur additional repair and remediation costs. Service, repair and calibration services are provided by a combination of our owned facilities and vendors on a contract basis.
We accrue estimated product warranty costs at the time of sale based on historical experience. A warranty reserve is included in accrued liabilities for the expected future costs of servicing products. Additions to the reserve are based on management’s best estimate of probable liability. We consider a combination of factors including
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material and labor costs, regulatory requirements, and other judgments in determining the amount of the reserve. The reserve is reduced as costs are incurred to honor existing warranty and regulatory obligations.
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As of March 31,September 30, 2021, we have accrued $4.8$4.5 million for product related warranties. Our estimate of these costs is primarily based upon the number of units outstanding that may require repair and costs associated with shipping.
The details of activity in the warranty reserve are as follows (in thousands):
 Three Months Ended
March 31,
 20212020
Balance, beginning of period$5,195 $6,404 
Additions charged to expense341 704 
Utilizations(740)(1,271)
Balance, end of period$4,796 $5,837 
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Balance, beginning of period$4,802 $5,683 $5,195 $6,404 
Additions and adjustments charged to expense509 (151)1,523 1,129 
Utilizations(798)(684)(2,205)(2,685)
Balance, end of period$4,513 $4,848 $4,513 $4,848 

Our estimate of future product warranty costs may vary from actual product warranty costs, and any variance from estimates could impact our cost of sales, operating profits and results of operations.

10 - Share-Based Compensation
As of March 31,September 30, 2021, we have 21 active share-based compensation plans,plan, the 20182021 Equity Incentive Plan and the 2011 Employee Stock Purchase Plan.
The terms of all awards granted during the threenine months ended March 31,September 30, 2021 and the methods for determining grant-date fair value of the awards are consistent with those described in the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2020.
Details of share-based compensation expense are as follows (in thousands):
 Three Months Ended
March 31,
 20212020
Cost of revenue$100 $75 
Marketing and selling640 469 
Research and development355 254 
General and administrative1,923 1,400 
Total$3,018 $2,198 
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Cost of revenue$93 $79 $294 $229 
Marketing and selling511 475 1,677 1,424 
Research and development342 275 1,055 798 
General and administrative1,703 1,507 5,245 4,511 
Total$2,649 $2,336 $8,271 $6,962 

As of March 31,September 30, 2021, unrecognized compensation expense related to the unvested portion of stock options and other stock awards was approximately $20.2approximately $16.0 million, which is expected to be recognized over a weighted average period of 2.6 years.
2.0 years
.
11 - Other Income (Expense), net
Other income (expense), net consists of (in thousands):
 Three Months Ended
March 31,
 20212020
Interest income$$24 
Interest expense(766)(717)
Foreign currency loss(731)(801)
Other expense(162)
Total other (expense), net$(1,656)$(1,494)

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11 - Other Expense, net
Other expense, net consists of (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Interest income$81 $(25)$85 $
Interest expense(332)(1,107)(1,655)(2,800)
Foreign currency gain (loss)(568)273 (1,288)(311)
Other expense(229)(88)(497)(94)
Total other expense, net$(1,048)$(947)$(3,355)$(3,198)

12 - Income Taxes
Our tax provision for interim periods is determined using an estimated annual effective tax rate, adjusted for discrete events arising in each respective quarter. During each interim period, we update the estimated annual effective tax rate which is subject to significant volatility due to several factors, including our ability to accurately predict the income (loss) before provision for income taxes in multiple jurisdictions, the effects of acquisitions, the integration of those acquisitions, and changes in tax law. In circumstances where we are unable to predict income (loss) in multiple jurisdictions, the actual year to date effective tax rate may be the best estimate of the annual effective tax rate for purposes of determiningdetermining the interim provision for income tax.
We recorded income tax expense of $0.5$1.9 million and income tax benefit of $1.1$4.3 million for the three and nine months ended March 31,September 30, 2021, respectively. The effective tax rate was 25.7% and March 31,27.3% for the three and nine months ended September 30, 2021, respectively. We recorded a benefit from income tax of $1.6 million and $6.6 million for the three and nine months ended September 30, 2020, respectively. The effective tax rate was 16.4%14.4% and 23.9%23.2% for the three and nine months ended March 31, 2021 and March 31,September 30, 2020, respectively. The decreaseincrease in the effective tax rate for the three months ended March 31,September 30, 2021 compared with the three months ended March 31,September 30, 2020, is primarily attributable to changes in mixdistribution of income and loss among jurisdictions with varying tax rates and discrete items.rates. Other significant factors impacting the current period effective tax rate included Federal and California research and development credits, and non-deductible executive compensation expenses.expenses, and other discrete events.
We recorded no changeschange related to unrecognized tax benefits for the three months ended March 31,September 30, 2021. Within the next twelve months, it is possible that the uncertain tax positions may change with a range of approximately 0zero to $0.2 million. Our tax returns remain open to examination as follows: U.S Federal, 2017 through 2020, U.S. states, 2016 through 2020, and significant foreign jurisdictions, generally 2016 through 2020.

13 - Debt and Credit Arrangements
    We have a Credit Agreement with JP Morgan Chase Bank ("JP Morgan"), Citibank, NA (“Citibank”), and Wells Fargo Bank, National Association (“Wells Fargo”). During the third quarter of 2020 we amended the terms of the Credit Agreement to extend the maturity date of the original agreement, reduce the aggregate value of the revolving facility, and amend certain covenants. The amended Credit Agreement provides for an aggregate $150.0 million of secured revolving credit facility. The Credit Agreement contains covenants, including covenants relating to maintenance of books and records, financial reporting and notification, compliance with laws, maintenance of properties and insurance, and limitations on guaranties, investments, issuance of debt, lease obligations and capital expenditures, and is secured by virtually all of our assets. The Credit Agreement provides for events of default, including failure to pay any principal or interest when due, failure to perform or observe covenants, bankruptcy or insolvency events and the occurrence of the event has a material adverse effect. We have no other significant credit facilities. As of September 30, 2021, no amounts were outstanding under the Credit Agreement.
    In addition to the customary restrictive covenants listed above, the Credit Agreement also contains financial covenants that require us to maintain a certain leverage ratio and fixed charge coverage ratio, each as defined in the Credit Agreement:
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Leverage Ratio, as defined, to be no higher than 3.25 to 1.00.
Interest Coverage Ratio, as defined, to be at least 1.75 to 1.00 at all times.
    At March 31, 2021, we were in compliance with the Leverage Ratio and the Interest Coverage Ratio covenants as defined in the Credit Agreement.
    During the first quarter of 2020 we drew an additional $60.0 million on our credit line as a precaution to ensure we have the necessary capital to continue to reliably serve our customers during an extended period of uncertainty of which $43.0 million was repaid by December 31, 2020. During the first quarter of 2021, we repaid $20.0 million of our outstanding debt and at March 31, 2021, we had $37.0 million outstanding under the Credit Agreement.
    Pursuant to the terms of the Credit Agreement, the outstanding principal balance will bear interest at either (a) a fluctuating rate per annum equal to the Applicable Rate, as defined in the Credit Agreement, depending on our leverage ratio plus the higher of (i) the federal funds rate plus one-half of one percent per annum; (ii) the prime rate in effect on such a day; and (iii) the LIBOR rate plus one percent, or (b) a fluctuating rate per annum of LIBOR Rate plus the Applicable Rate, which ranges between 2.25% to 3.50%. The effective interest rate during the three
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months ended March 31, 2021 was 3.05%. The Credit Agreement matures on September 25, 2023, at which time all principal amounts outstanding under the Credit Agreement will be due and payable.
As of March 31,June 30, 2021, we have classified the full outstanding debt balance of $37.0 million as short-term ondiscontinued our balance sheet due to our intent to repay this portion over the next twelve months.
    Long-term debt consists of (in thousands):
 March 31, 2021December 31, 2020
Revolving credit facility$37,000 $57,000 
Debt issuance costs(477)(1,160)
Less: current portion of long-term debt36,523 50,000 
Total long-term debt$$5,840 

Maturities of long-term debt as of March 31, 2021 are as follows (in thousands):
 March 31, 2021December 31, 2020
2021$$
2022
202337,000 57,000 
Thereafter
Total$37,000 $57,000 
As of March 31, 2021, the carrying value of total debt approximated fair market value.

14 - Financial Instruments and Derivatives
    We use interest rate swap derivative instruments to reduce earnings volatilityderivative. There are no amounts outstanding under our Credit Agreement and manage cash flow exposure resulting from changes in interest rates. These interest rate swaps apply a fixed interest rate on a portionthe termination date of our expected LIBOR-indexed floating-rate borrowings. We held the following interest rate swaps ashedge was September 23, 2021. Upon the discontinuation of March 31, 2021 (in thousands):
Hedged ItemCurrent Notional AmountDesignation DateEffective DateTermination DateFixed Interest RateFloating RateEstimated Fair Value
1-month USD LIBOR Loan$15,000 May 31, 2018June 1, 2018September 23, 20212.611%1-month USD LIBOR$187 
Total interest rate derivatives designated as cash flow hedge$15,000 $187 

    Wethe hedge relationship, we have designated these derivative instruments as cash flow hedges. We assessreclassified the effectiveness of these derivative instruments and record the change in the fair value of a derivative instrument designated as a cash flow hedge as unrealized gains or losses recorded in accumulated other comprehensive income (“AOCI”), net of tax. Once the hedged item affects earnings, the effective portion of any gain or loss will be reclassified to earnings. If the hedged cash flow does not occur, or if it becomes probable that it will not occur, we will reclassify the amount of any gain or loss on the related cash flow hedge to interest expense at that time.
    As of March 31, 2021, we estimate that approximately $142.0 thousand of losses associated with the cash flow hedge, net of tax, could be reclassified from AOCI into earnings within the next twelve months.

1514 - Segment, Customer and Geographic Information
We operate in 1 reportable segment in which we provide medical device solutions focused on the diagnosis and treatment of central nervous and sensory system disorders for patients of all ages.
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End-user customer base includes hospitals, clinics, laboratories, physicians, audiologists, and governmental agencies. Most of our international sales are to distributors who resell products to end users or sub-distributors.
The following tables present revenue by end market and geographic region and long-lived asset information by geographic region. Revenue is based on the destination of the shipments and long-lived assets are based on the physical location of the assets (in thousands):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
Consolidated Revenue:Consolidated Revenue:Consolidated Revenue:
United StatesUnited States$67,772 $68,338 United States$72,114 $63,553 $210,624 $183,181 
InternationalInternational47,155 41,045 International41,763 39,250 134,158 113,785 
TotalTotal$114,927 $109,383 Total$113,877 $102,803 $344,782 $296,966 
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
Revenue by End Market:Revenue by End Market:Revenue by End Market:
Neuro ProductsNeuro ProductsNeuro Products
Devices and SystemsDevices and Systems$53,341 $49,426 Devices and Systems$54,289 $44,354 $161,761 $126,956 
SuppliesSupplies15,714 15,924 Supplies15,758 14,427 47,982 40,723 
Total Neuro RevenueTotal Neuro Revenue69,055 65,350 Total Neuro Revenue70,047 58,781 209,743 167,679 
Newborn Care ProductsNewborn Care ProductsNewborn Care Products
Devices and SystemsDevices and Systems13,772 11,124 Devices and Systems11,768 11,800 39,484 36,823 
SuppliesSupplies8,403 9,691 Supplies8,387 9,231 24,973 27,856 
ServicesServices3,764 3,417 Services4,319 4,679 12,129 12,181 
Total Newborn Care RevenueTotal Newborn Care Revenue25,939 24,232 Total Newborn Care Revenue24,474 25,710 76,586 76,860 
Hearing & Balance ProductsHearing & Balance ProductsHearing & Balance Products
Devices and SystemsDevices and Systems18,771 18,560 Devices and Systems18,069 17,267 54,610 49,426 
SuppliesSupplies1,162 1,241 Supplies1,287 1,045 3,843 3,001 
Total Hearing & Balance RevenueTotal Hearing & Balance Revenue19,933 19,801 Total Hearing & Balance Revenue19,356 18,312 58,453 52,427 
Total RevenueTotal Revenue$114,927 $109,383 Total Revenue$113,877 $102,803 $344,782 $296,966 
March 31, 2021December 31, 2020
Property and equipment, net:
United States$10,115 $10,998 
Ireland6,647 6,716 
Canada3,713 3,775 
Denmark1,613 1,787 
Other countries1,194 1,240 
Total$23,282 $24,516 
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September 30, 2021December 31, 2020
Property and equipment, net:
United States$10,197 $10,998 
Ireland6,356 6,716 
Canada3,698 3,775 
Denmark1,459 1,787 
Other countries1,127 1,240 
Total$22,837 $24,516 

During the three and nine months ended March 31,September 30, 2021 and 2020, no single customer and no country outside the United States contributed more than 10% of our consolidated revenue.

1615 - Fair Value Measurements
ASC 820 defines fair value, establishes a framework for measuring fair value and expands disclosures about fair value measurements. Fair value is defined under ASC 820 as the exit price associated with the sale of an asset
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or transfer of a liability in an orderly transaction between market participants at the measurement date. ASC 820 establishes the following three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value:
Level 1 - Quoted prices (unadjusted) in active markets that are accessible at the measurement date for assets or liabilities. The fair value hierarchy gives the highest priority to Level 1 inputs.
Level 2 - Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets and liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
Level 3 - Unobservable inputs that are used when little or no market data is available. The fair value hierarchy gives the lowest priority to Level 3 inputs.
During the third quarter of 2021, we sold vacant land located in Canada for $1.6 million resulting in a gain of $0.7 million. Also during this period, we sold a building located in the United Kingdom for $1.1 million resulting in a gain of $0.8 million. The derivative financial instruments describedgain on disposal of these assets is reported in Note 14 are measured at fairgeneral and administrative expense in the condensed consolidated statements of operations. The book value on a recurring basis and are presentedof these assets was in other current assets on the accompanying condensed consolidated balance sheets at fair value. We estimate the fair value of the interest rate swaps by calculating the present value of the expected future cash flows of each swap. The calculation incorporates the contractual terms of the derivatives, observable market interest rates which are considered to be Level 2 inputs, and credit risk adjustments, if any, to reflect the counterpart's as well as our nonperformance risk. As of March 31, 2021, there have been no events of default under the interest rate swap agreement. The table below presents the fair value of the derivative financial instruments as well as the classification on the consolidated balance sheet (in thousands):
December 31, 2020AdditionsPaymentsAdjustmentsMarch 31, 2021
Liabilities:
Interest rate swap$277 $$$(90)$187 
Total$277 $$$(90)$187 
sheet.
The following financial instruments are not measured at fair value on our consolidated balance sheet as of March 31,September 30, 2021 and December 31, 2020 but require disclosure of their fair values: cash and cash equivalents, accounts receivable, and accounts payable. The carrying value of these financial instruments approximates fair values because of their relatively short maturity.

ITEM 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations
Overview
The following Management Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) supplements the MD&A in our Annual Report on Form 10-K for the year ended December 31, 2020. MD&A should be read in conjunction with our condensed consolidated financial statements and accompanying footnotes, the risk factors referred to in Part II, Item 1A of this report, our Annual Report filed on Form 10-K for the year ended December 31, 2020 and the cautionary information regarding forward-looking statements at the end of this section.
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Our Business
We are a leading provider of medical device solutions focused on the diagnosis and treatment of central nervous and sensory system disorders for patients of all ages.
End Markets
Our products address the below end markets:
Neuro - Includes products and services that provide diagnostic, therapeutic and surgical solutions in neurodiagnostics, neurocritical care and neurosurgery. Neuro's comprehensive neurodiagnostic solutions include electroencephalography and long-term monitoring, Intensive Care Unit monitoring, electromyography, sleep analysis or polysomnography, and intraoperative monitoring. These solutions enhance the diagnosis of neurological conditions such as epilepsy, sleep disorders and neuromuscular diseases. Our neurocritical care solutions include management of traumatic brain injury by continuous
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monitoring of intracranial pressure and cerebrospinal fluid drainage, as well as cranial access kits for entry into the cranium. Our neurosurgical solutions include items such as valves, shunts, and related treatment solutions for procedures involving hydrocephalus.hydrocephalus, as well as grids and strips used during surgical epilepsy cases.
Newborn Care - Includes products and services for newborn care including hearing screening, brain monitoring, eye imaging, jaundice management, infant monitoring devices, and various disposable newborn care supplies.
Hearing & Balance - The Hearing portfolio includes products for hearing assessment and diagnostics, and hearing aid fitting, including computer-based audiological, otoneurologic and vestibular instrumentation for hearing care professionals. Our Balance portfolio provides diagnosis and assessment of vestibular and balance disorders. These solutions have a complete product and brand portfolio known for its sophisticated design technology in the hearing and balance assessment markets.
Segment and Geographic Information
We operate as one operating segment and one reportable segment, which provides healthcare products, and services focused on the diagnosis and treatment of central nervous and sensory system disorders for patients of all ages. Financial information is reviewed on a consolidated basis for purposes of making operating decisions and assessing financial performance. Consolidated financial information is accompanied by disaggregated information about revenues by end market and geographic region. We do not assesassess the performance of our end markets or geographic regions on measures of profit or loss, or asset-based metrics. We have disclosed the revenues for each of our end markets and geographic regions to provide the reader of the financial statements transparency into our operations.
Information regarding our revenues and long-lived assets in the U.S. and in countries outside the U.S. is contained in Note 1514 – Segment, Customer and Geographic Information of our condensed consolidated financial statements included in this report and is incorporated in this section by reference.
Revenue by Product Category
We generate our revenue from sales of Devices and Systems, which are generally non-recurring, and from related Supplies and Services, which are generally recurring. The products that are attributable to these categories are described in our Annual Report on Form 10-K for the year ended December 31, 2020. Revenue from Devices and Systems, Supplies, and Services, as a percent of total revenue for the three and nine months ended March 31,September 30, 2021 and 2020, is as follows:
 Three Months Ended
March 31,
 20212020
Devices and Systems75 %72 %
Supplies22 %25 %
Services%%
Total100 %100 %
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 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Devices and Systems74 %71 %74 %72 %
Supplies22 %24 %22 %24 %
Services%%%%
Total100 %100 %100 %100 %
2021 FirstThird Quarter Overview
Our business and operating results are driven in part by worldwide economic conditions. Our revenue is significantly dependent on both capital spending by hospitals in the United States and healthcare spending by ministries of health outside the United States.
We experienced an increase in demand particularly in Asia Pacificthe United States and Europe, during the firstthird quarter compared to the same period in the prior year as recovery from the COVID-19 pandemic continues. Our consolidated revenue for the firstthird quarter ended March 31,September 30, 2021 was $114.9$113.9 million compared to $109.4$102.8 million in the firstthird quarter of the previous year, an increase of $5.5$11.1 million.
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Our net income was $2.4$5.6 million or $0.07$0.16 per diluted share in the three months ended March 31,September 30, 2021, compared with net loss of $3.6$9.3 million or $0.11$0.28 per share in the same period in 2020. The increase in net income was the result of higher revenue, due to the recovery from impact of COVID-19, in particular in international markets for Neuro products, partly offset by higher expenses due to increase in commissions and lower expensestravel compared to the priorsame period last year driven by the timingas sales activity increased and impact of engineering project spend and the benefit of COVID-19 payroll relief receivedrequired paid time-off in Canada.2020 not repeating in 2021.
COVID-19 Update
Healthcare providers and patients continue to depend on our products and services every day. Our team members and partners are continuing to maintain our supply chain, manufacturing and delivery of our products and services. The health and welfare of our employees, our customers and our partners remain our top priority as we continue our business operations.
We have implemented safeguards in our facilities to protect team members, including social distancing practices, work from home and other measures consistent with specific regulatory requirements and guidance from health authorities. As an essential supplier of healthcare products and services, all of our manufacturing, engineering and customer support functions remain fully operational and will continue to support customers with vital supplies, service and equipment. We have taken actions to reduce costs, including reducing travel and discretionary expenses. We will continue to prioritize spending to allow continued investment in products and services that are key elements of our stated strategy for profitable growth in the years ahead.
Impact to our supply chain
Many of our materials are single source and require lengthy qualification periods. Disruptions in our supply chain could negatively impact our ability to produce and supply our finished products. We have made strategic investmentscontinue to experience some extended lead times and delays in inventory to help mitigate potential supply chain disruptions. These investments include increased inventoryreceiving supplies and firm purchase orders beyond our typical timeframe in order to secure capacity at our key suppliers. To date, we have not incurred any significant supply disruptions and we believe our suppliersfinished goods which impacted revenue this period. We are positioned well to provide us with the materials we need to meet our demand. Supply appears to be stable, which could allow for the reduction of inventory levels in future quarters. The health and safety of our suppliers is also a priority for us and we have transitioned collaborationworking closely with our suppliers to online technology so thatmanage orders and proactively resolve delays in the materials we can continuerequire to meet our business operations.demand.
Liquidity
In the first quarter of 2020 we drew $60.0 million on our credit line as a precaution to ensure we have the necessary capital to continue to reliably serve our customers during an extended period of uncertainty of which $43.0 million was repaid by December 31, 2020. During the third quarter of 2020 we amended our Credit Agreement which extended the maturity date of the original agreement from September 23, 2021 to September 25, 2023, reduced the aggregate revolving credit facility from $225.0 million to $150.0 million, and amended certain covenants. During the three months ended Mach 31, 2021, we repaid $20.0the full outstanding debt balance of $57.0 million in debt, reducing the amount outstanding under theour Credit Agreement to $37.0 million, and continued to maintain a strong cash position ending the period with $80.5$68.8 million in cash.
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As a result of the COVID-19 pandemic, some hospitals and clinics delayed payments for products and services and we have worked with our customers to arrange mutually acceptable payment terms during thisthese uncertain time.times. We have seen revenues and margins improve since the onset of the pandemic. We continue to see our customers adapting to the COVID environment, which we believe will result in increased capital spending and continue to improve our business in 2021. As of the date of this filing, uncertainty continues to exist concerning the impact and duration of the COVID-19 pandemic, including the emergence of variant strains of the virus, such as the Delta variant.
While we believe that we have sufficient liquidity to operate the Company for the foreseeable future should negative economic conditions persist for an extended period of time, we are evaluating additional measures we could take to further enhance our liquidity position.
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Government Grants
Various government programs have been announcedestablished to provide financial relief for businesses affected by COVID-19 including the CEWSCanada Emergency Wage Subsidy ("CEWS") and Canada Emergency Rent Subsidy ("CERS") under the COVID-19 Economic Response Plan in Canada. We received $2.9$3.9 million for payroll subsidies under CEWS and CERS during the threenine months ended March 31,September 30, 2021. Our policy is to account for these subsidies in the same manner as an offset to the expense they relate to in the period in which we are reasonably assured to receive payment. For the threenine months ended March 31,September 30, 2021 we recognized reductions of $0.4$0.5 million ofin cost of sales, $1.3$1.6 million ofin marketing and selling expense, and $1.2$1.6 million ofin research and development expense, and $0.2 million in general and administrative expense in the condensed consolidated statements of operations for these subsidies. No payroll subsidies were received or recognized under CEWS in prior periods. As of March 31,September 30, 2021 we have collected all amounts recorded and continue to seek additional relief as applicable.
Impact to fair-value of intangible assets
We have reviewed the assets on our balance sheet, particularly goodwill and significant intangible assets for indications of impairment related to COVID-19 and determined that there are no indicators of impairment at this time. The values of these assets are particularly sensitive to our market capcapitalization and the long-term value of their cash flows. If these conditions change significantly, we may need to record an impairment to their value. However, any impairment charges would not require the use of cash and are excluded from the calculation of our debt covenants and, therefore, would not affect our ability to borrow under our existing credit line.
Impact to our financial systems and internal controls
To date, the COVID-19 pandemic has not had a material impact to our ability to operate our accounting and financial functions. We are staffed with approximately 150 dedicated finance, accounting and IT professionals. Our accounting and IT systems are maintained with third party support agreements and we have documented disaster recovery plans in place. Our finance, accounting and IT professionals are performing their normal functions while working from home with little to no physical presence and with no changes to our internal controls. We are confident that we can operate in this manner for an extended period of time without disruption and without significant impact to our internal controls.
Travel restrictions and use of online technology
The global Natus team is geographically diverse with multiple small locations and hundreds of employees that typically work from home in normal circumstances. We use the latest collaboration technology and have been able to transition to a company-wide work from home model without major interruption. Our manufacturing, distribution and field service operations require physical presence of certain employees as their work requires them to handle our products. In these cases, we have made adjustments to shift size and schedule and limited access to these groups by non-related employees. Our field service technicians are following our customers' requirements for distancing practices but continue to provide service where needed.
Travel restrictions have forced most customer and external partner collaboration to online technology. Using this technology has enabled us to continue operations without incident. However, in-person customer engagement as well as physical presence in laboratory settings is required forreturning and becoming more frequent over the long-term successcourse of our company and eventually, we will need to return to traditional forms of interaction.2021.
Application of Critical Accounting Policies
We prepare our financial statements in accordance with accounting principles generally accepted in the United States of America. In so doing, we must often make estimates and use assumptions that can be subjective, and, consequently, our actual results could differ from those estimates. For any given individual estimate or assumption we make, there may also be other estimates or assumptions that are reasonable.
We believe that the following critical accounting policies require the use of significant estimates, assumptions, and judgments:
Revenue recognition
Inventory valuation
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Inventory valuation
Income Taxes
The use of different estimates, assumptions, or judgments could have a material effect on the reported amounts of assets, liabilities, revenue, expenses, and related disclosures as of the date of the financial statements and during the reporting period. These critical accounting policies are described in more detail in our Annual Report on Form 10-K for the year ended December 31, 2020, under Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Results of Operations
The following table sets forth selected consolidated statement of operations data as a percentage of total revenue for the periods indicated:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
RevenueRevenue100.0 %100.0 %Revenue100.0 %100.0 %100.0 %100.0 %
Cost of revenueCost of revenue40.6 %41.1 %Cost of revenue39.1 %45.9 %40.3 %45.3 %
Intangibles amortizationIntangibles amortization1.5 %1.5 %Intangibles amortization1.4 %7.9 %1.5 %3.9 %
Gross profitGross profit57.9 %57.4 %Gross profit59.5 %46.2 %58.2 %50.8 %
Operating expenses:Operating expenses:Operating expenses:
Marketing and sellingMarketing and selling25.2 %28.1 %Marketing and selling24.8 %25.3 %25.2 %26.8 %
Research and developmentResearch and development12.2 %16.1 %Research and development12.5 %14.3 %12.3 %15.7 %
General and administrativeGeneral and administrative12.9 %12.1 %General and administrative11.3 %12.0 %11.7 %12.4 %
Intangibles amortizationIntangibles amortization3.4 %3.3 %Intangibles amortization3.2 %3.9 %3.3 %3.8 %
RestructuringRestructuring0.2 %0.8 %Restructuring0.1 %0.3 %0.1 %0.6 %
Total operating expensesTotal operating expenses53.9 %60.4 %Total operating expenses51.9 %55.8 %52.6 %59.3 %
Income (loss) from operationsIncome (loss) from operations4.0 %(3.0)%Income (loss) from operations7.6 %(9.6)%5.6 %(8.5)%
Other expense, netOther expense, net(1.4)%(1.4)%Other expense, net(0.9)%(0.9)%(1.0)%(1.1)%
Income (loss) before provision for income tax2.6 %(4.4)%
Income (loss) before provision for (benefit from) income taxIncome (loss) before provision for (benefit from) income tax6.7 %(10.5)%4.6 %(9.6)%
Provision for (benefit from) income taxesProvision for (benefit from) income taxes0.4 %(1.0)%Provision for (benefit from) income taxes1.7 %(1.5)%1.2 %(2.2)%
Net income (loss)Net income (loss)2.2 %(3.4)%Net income (loss)5.0 %(9.0)%3.4 %(7.4)%
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Revenues
The following table shows revenue by products during the three and nine months ended March 31,September 30, 2021 and March 31,September 30, 2020 (in thousands):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020Change 20212020Change20212020Change
Neuro ProductsNeuro ProductsNeuro Products
Devices and SystemsDevices and Systems$53,341 $49,426 %Devices and Systems$54,289 $44,354 22 %$161,761 $126,956 27 %
SuppliesSupplies15,714 15,924 (1)%Supplies15,758 14,427 %47,982 40,723 18 %
Total Neuro RevenueTotal Neuro Revenue69,055 65,350 %Total Neuro Revenue70,047 58,781 19 %209,743 167,679 25 %
Newborn Care ProductsNewborn Care ProductsNewborn Care Products
Devices and SystemsDevices and Systems13,772 11,124 24 %Devices and Systems11,768 11,800 — %39,484 36,823 %
SuppliesSupplies8,403 9,691 (13)%Supplies8,387 9,231 (9)%24,973 27,856 (10)%
ServicesServices3,764 3,417 10 %Services4,319 4,679 (8)%12,129 12,181 — %
Total Newborn Care RevenueTotal Newborn Care Revenue25,939 24,232 %Total Newborn Care Revenue24,474 25,710 (5)%76,586 76,860 — %
Hearing & Balance ProductsHearing & Balance ProductsHearing & Balance Products
Devices and SystemsDevices and Systems18,771 18,560 %Devices and Systems18,069 17,267 %54,610 49,426 10 %
SuppliesSupplies1,162 1,241 (6)%Supplies1,287 1,045 23 %3,843 3,001 28 %
Total Hearing & Balance RevenueTotal Hearing & Balance Revenue19,933 19,801 %Total Hearing & Balance Revenue19,356 18,312 %58,453 52,427 11 %
Total RevenueTotal Revenue$114,927 $109,383 %Total Revenue$113,877 $102,803 11 %$344,782 $296,966 16 %
For the three months ended March 31,September 30, 2021, Neuro revenue increased by 6%19% compared to the same period last year driven by higher sales of Neuro devices in our international markets combined with strength in backlog from 2020. Revenue from Neuro supplies was down slightly fromand supplies.
For the three months ended September 30, 2021, Newborn Care revenue decreased by 5% compared to the same period last year due mainly to a decrease in sales of Hearing Screening supplies internationally and lower revenue from our agreement with Pediatrix due to lower shipments of Neurocritical Care products.births.
For the three months ended March 31,September 30, 2021, Newborn CareHearing & Balance revenue increased by 6% compared to the same period last year due mainly to increased demand for our devices and supplies.
For the sale of NICVIEW devices, which had been on ship hold duringnine months ended September 30, 2021, Neuro revenue increased by 25% compared to the same period last year due to recovery from the impact of the COVID-19 pandemic in 2020 in both our domestic and international markets.
For the nine months ended September 30, 2021, Newborn Care revenue remained stable compared to the same period last year. The change was due mainly to higher services revenue from our agreement with Pediatrix, higher Hearing Screening device sales, and higher services revenue from our agreement with Pediatrix. These increases wereEye Imaging device sales, partly offset by decreases in Hearing Screening supplies and Phototherapy devices due to lower births.births and lower services revenue from Neometrics.
For the threenine months ended March 31,September 30, 2021, Hearing & Balance revenue remained flatincreased by 11% compared to the same period last year with an increaseas the business recovered from the impact of the COVID-19 pandemic in device sales partly offset by a slight decline in supplies revenue.2020.
Revenue from domestic sales decreasedincreased to $67.8$72.1 million for the three months ended March 31,September 30, 2021 compared to $68.3$63.6 million in the three months ended March 31,September 30, 2020. The decrease in domestic revenueincrease was driven by improved demand, mainly due to the impact of the COVID-19 pandemic on demand for supplies.our Neuro products.
Revenue from international sales increased to $47.2$41.8 million for the three months ended March 31,September 30, 2021 compared to $41.0$39.3 million for the three months ended March 31,September 30, 2020. The increase was driven by recovery inimproved demand, mainly for our Neuro products, following the impact of the COVID-19 pandemic in the same period last year.and Hearing & Balances products.
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Cost of Revenue and Gross Profit
Cost of revenue and gross profit consists of (in thousands):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
RevenueRevenue$114,927 $109,383 Revenue$113,877 $102,803 $344,782 $296,966 
Cost of revenueCost of revenue46,688 44,933 Cost of revenue44,487 47,160 139,019 134,665 
Intangibles amortizationIntangibles amortization1,751 1,668 Intangibles amortization1,642 8,117 5,126 11,440 
Gross profitGross profit66,488 62,782 Gross profit67,748 47,526 200,637 150,861 
Gross profit percentageGross profit percentage57.9 %57.4 %Gross profit percentage59.5 %46.2 %58.2 %50.8 %
For the three and nine months ended March 31,September 30, 2021, gross profit as a percentage of revenue increased 0.5%13.3% and 7.4% compared to the same period in the prior year.year, respectively. The increase was due to higher revenue, and lower operations overhead spend partly offset byand a higher costs for freight and contract manufacturer fees.mix of revenue from our Neuro business.
Operating Costs
Operating costs consist of (in thousands):
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20212020 2021202020212020
Marketing and sellingMarketing and selling$28,971 $30,730 Marketing and selling$28,260 $26,035 $86,719 $79,567 
Percentage of revenuePercentage of revenue25.2 %28.1 %Percentage of revenue24.8 %25.3 %25.2 %26.8 %
Research and developmentResearch and development$14,040 $17,569 Research and development$14,267 $14,670 $42,556 $46,574 
Percentage of revenuePercentage of revenue12.2 %16.1 %Percentage of revenue12.5 %14.3 %12.3 %15.7 %
General and administrativeGeneral and administrative$14,855 $13,182 General and administrative$12,853 $12,384 $40,316 $36,754 
Percentage of revenuePercentage of revenue12.9 %12.1 %Percentage of revenue11.3 %12.0 %11.7 %12.4 %
Intangibles amortizationIntangibles amortization$3,897 $3,661 Intangibles amortization$3,681 $4,025 $11,497 $11,330 
Percentage of revenuePercentage of revenue3.4 %3.3 %Percentage of revenue3.2 %3.9 %3.3 %3.8 %
RestructuringRestructuring$205 $871 Restructuring$142 $350 $469 $1,842 
Percentage of revenuePercentage of revenue0.2 %0.8 %Percentage of revenue0.1 %0.3 %0.1 %0.6 %

Marketing and Selling
Marketing and selling expenses decreasedincreased for the three and nine months ended March 31,September 30, 2021. The reductionincrease was primarily driven by lowerhigher commissions on increased revenues and travel and tradeshow expenses dueresulting from increased commercial activity compared to the impactsame periods last year. In addition, the benefit of COVID-19 restrictions partly offset by an increase in commissions expense related to higher revenuerequired paid time-off during the three and nine months ended September 30, 2020 was not repeated in the current quarter.year.
Research and Development
Research and development expenses decreased slightly during the three and nine months ended March 31,September 30, 2021 compared to the same periodperiods in 2020. The decrease is the result of activitieslower project spend due to timing partly offset by the benefit of required paid-time off during the three and nine months ended September 30, 2020 was not repeated in 2020 which did not recur in 2021 related to remediation and projects to comply with the European Union's adoption of the Medical Device Regulation which imposes stricter requirements for the marketing and sale of medical devices, including new quality system and post-market surveillance requirements.current year.
General and Administrative
General and administrative expense during the three and nine months ended March 31,September 30, 2021 increased when compared to the same periodperiods in the prior year. This increase was due to higher stock compensation and incentive compensation, partlyconsulting fees offset by a reduction in outside service expenses.gains on disposal of property and equipment.
Intangibles Amortization
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Intangibles amortization remained relatively flat during the three and nine months ended March 31,September 30, 2021 as compared to the same periodperiods in 2020.2020 due to currency exchange fluctuations.
Restructuring
Restructuring expenses decreased during the three and nine months ended March 31,September 30, 2021 compared to the same periodperiods in 2020. The decrease in the three months ended March 31, 2021 was primarily driven by lower severance costs and costs incurred as the result of exiting the Peloton business in 2020, which did not recur in 2021.
Other Expense, net
Other expense, net consists of investment income, interest expense, net currency exchange gains and losses, and other miscellaneous income and expense. For the three months ended March 31,September 30, 2021 we reported $1.7$1.0 million of other expense compared to $1.5$0.9 million of other expense for the same period in 2020. For the nine months ended September 30, 2021 we reported $3.4 million of other expense compared to $3.2 million of other expense for the same period in 2020. The increase in expenseduring the three and nine months was drivendue to currency exchange fluctuations offset by an equity method investment adjustment.less interest expense.
Provision for (Benefit from) Income Tax
Our tax provision for interim periods is determined using an estimated annual effective tax rate, adjusted for discrete events arising in each respective quarter. During each interim period, we update the estimated annual effective tax rate which is subject to significant volatility due to several factors, including our ability to accurately predict the income (loss) before provision for income taxes in multiple jurisdictions, the effects of acquisitions, the integration of those acquisitions, and changes in tax law. In circumstances where we are unable to predict income (loss) in multiple jurisdictions, the actual year to date effective tax rate may be the best estimate of the annual effective tax rate for purposes of determiningdetermining the interim provision for income tax.
We recorded an income tax expense of $1.9 million and $4.3 million for the three and nine months ended September 30, 2021, respectively. The effective tax rate was 25.7% and 27.3% for the three and nine months ended September 30, 2021, respectively. We recorded a benefit from income tax of $0.5$1.6 million and a benefit for income tax of $1.1$6.6 million for the three and nine months ended March 31, 2021 and March 31,September 30, 2020, respectively. The effective tax rate was 16.4%14.4% and 23.9%23.2% for the three and nine months ended March 31, 2021 and March 31,September 30, 2020, respectively. The decreaseincrease in the effective tax rate for the three months ended March 31,September 30, 2021 compared with the three months ended March 31,September 30, 2020, is primarily attributable to changes in mixdistribution of income and loss among jurisdictions with varying tax rates and discrete items.rates. Other significant factors impacting the current period effective tax rate included Federal and California research and development credits, and non-deductible executive compensation expenses.expenses, and other discrete events.
We recorded no changeschange related to unrecognized tax benefits for the three months ended March 31,September 30, 2021. Within the next twelve months, it is possible that the uncertain tax positions may change with a range of approximately zero to $0.2 million. Our tax returns remain open to examination as follows: U.S Federal, 2017 through 2020, U.S. states, 2016 through 2020, and significant foreign jurisdictions, generally 2016 through 2020.
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Liquidity and Capital Resources
Liquidity and capital resources consist of (in thousands):
March 31, 2021December 31, 2020September 30, 2021December 31, 2020
Cash and cash equivalentsCash and cash equivalents$80,549 $82,082 Cash and cash equivalents$68,779 $82,082 
Working capitalWorking capital129,343 125,950 Working capital157,870 125,950 
Three Months Ended
March 31,
Nine Months Ended
September 30,
20212020 20212020
Net cash provided by operating activitiesNet cash provided by operating activities$24,703 $17,362 Net cash provided by operating activities$51,212 $17,101 
Net cash used in investing activitiesNet cash used in investing activities(731)(3,575)Net cash used in investing activities(1,275)(7,617)
Net cash provided by (used in) financing activities(21,275)32,489 
Net cash used in financing activitiesNet cash used in financing activities(57,968)(1,363)
We believe that our current cash and cash equivalents and any cash generated from operations will be sufficient to meet our ongoing operating requirements for the foreseeable future.
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As of March 31,September 30, 2021, we had cash and cash equivalents outside the U.S. in certain of our international subsidiaries of $50.2$33.6 million, primarily in Canada and Ireland. We intend to permanently reinvest the cash held by our international subsidiaries except for Excel Tech Corporation and Natus Manufacturing Limited, which we intend to repatriate. A net deferred tax liability has been recorded for the potential future repatriation. If, however, a portion of permanently reinvested funds were needed for and distributed to our operations in the United States, we would be subject to additional U.S. income taxes and foreign withholding taxes depending on facts and circumstances at the time of distribution. The amount of taxes due would depend on the amount and manner of repatriation, as well as the country from which the funds were repatriated.
We have a Credit Agreement with JP Morgan, Citibank, and Wells Fargo. During the third quarter of 2020 we amended the terms of the Credit Agreement to extend the maturity of the original agreement, reduce the aggregate value of the revolving credit facility, and amend certain covenants. The amended Credit Agreement provides for an aggregate $150.0 million of secured revolving credit facility. The Credit Agreement contains covenants, including covenants relating to maintenance of books and records, financial reporting and notification, compliance with laws, maintenance of properties and insurance, and limitations on guaranties, investments, issuance of debt, lease obligations and capital expenditures, and is secured by virtually all of our assets. The Credit Agreement provides for events of default, including failure to pay any principal or interest when due, failure to perform or observe covenants, bankruptcy or insolvency events and the occurrence of the event has a material adverse effect. The Credit Agreement matures on September 25, 2023, at which time all principal amounts outstanding under the Credit Agreement will be due and payable. We have no other significant credit facilities. During the first quarter of 2020 we drew an additional $60.0 million on our credit line as a precaution to ensure we have the necessary capital to continue to reliably serve our customers during an extended period of uncertainty. As of March 31,September 30, 2021, we had $37.0 millionno amounts were outstanding under the Credit Facility.Agreement.
During the threenine months ended March 31,September 30, 2021 cash provided by operating activities of $24.7$51.2 million was the result of $2.4$11.4 million of net income, non-cash adjustments to net income of $11.0$30.3 million which was primarily driven by an adjustment for depreciation and amortization of $7.3$21.3 million, and net cash inflows of $11.3$9.4 million from changes in operating assets and liabilities primarily driven by reductions in accounts receivable and inventory.liabilities. Cash used in investing activities during the period was $0.7$1.3 million consisting of $2.9 million to acquire other property and equipment.equipment, $1.0 million for purchase of equity method investments offset by $2.7 million of proceeds from disposal of assets held for sale. Cash used in financing activities during the threenine months ended March 31,September 30, 2021 was $21.3$58.0 million and consisted of repayment on borrowing of $20.0$57.0 million, $1.2$1.3 million for taxes paid related to net share settlement of equity awards, and $0.1$0.3 million for principal payments of financing lease liability.liability offset by Employee Stock Purchase Program (“ESPP”) purchases of $0.6 million.
During the threenine months ended March 31,September 30, 2020 cash provided by operating activities of $17.4$17.1 million was the result of $3.6$21.8 million of net loss, non-cash adjustments to net loss of $10.8$39.0 million, and net cash inflowsoutflows of $10.1$0.1 million from changes in operating assets and liabilities. The non-cash adjustment to net loss was primarily driven by depreciation and amortization of $7.0$21.0 million. Cash used in investing activities during the period was $3.6
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$7.6 million to acquire other property and equipment. Cash provided byused in financing activities during the threenine months ended March 31,September 30, 2020 was $32.5$1.4 million and consisted of proceeds from borrowing of $60.0 million and ESPP purchases of $0.7 million offset by repayment on borrowing of $15.0$48.0 million, $10.5 million for repurchases of common stock under our share repurchase program, $1.9 million for taxes paid related to net share settlement of equity awards, and $0.1$0.4 million for principal payments of financing lease liability.
Our future liquidity and capital requirements will depend on numerous factors, including the: 
Extent to which we make acquisitions;
Amount and timing of revenue;
Length and severity of business disruptions caused by COVID-19;
Extent to which our existing and new products gain market acceptance;
Cost and timing of product development efforts and the success of these development efforts;
Cost and timing of marketing and selling activities; and
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Availability of borrowings under line of credit arrangements and the availability of other means of financing.

Commitments and Contingencies
In the normal course of business, we enter into obligations and commitments that require future contractual payments. The commitments result primarily from firm, non-cancellable purchase orders placed with contract vendors that manufacture some of the components used in our medical devices and related disposable supply products, as well as commitments for leased office space, and bank debt. The following table summarizes our contractual obligations and commercial commitments as of March 31,September 30, 2021 (in thousands):
  Payments Due by Period
 TotalLess than
1 Year
1-3 Years3-5 YearsMore than
5 Years
Unconditional purchase obligations$48,682 $46,418 $2,264 $— $— 
Bank debt37,000 — 37,000 — — 
Interest payments2,137 1,224 913 — 
Repatriation tax6,552 311 2,111 4,130 — 
Total$94,371 $47,953 $42,288 $4,130 $— 
  Payments Due by Period
 TotalLess than
1 Year
1-3 Years3-5 YearsMore than
5 Years
Unconditional purchase obligations$163,850 $139,670 $24,180 $— $— 
Interest payments2,387 1,152 1,235 — 
Repatriation tax5,677 170 3,212 2,295 — 
Total$171,914 $140,992 $28,627 $2,295 $— 

Purchase obligations are defined as agreements to purchase goods or services that are enforceable and legally binding. Included in the purchase obligations category above are obligations related to purchase orders for inventory purchases under our standard terms and conditions and under negotiated agreements with vendors. We expect to receive consideration (products or services) for these purchase obligations. The purchase obligation amounts do not represent all anticipated purchases in the future but represent only those items for which we are contractually obligated. The table above does not include obligations under employment agreements for services rendered in the ordinary course of business.
Our Credit Agreement with JP Morgan, Citibank, and Wells Fargo matures in 2023. We have recorded this obligation in the payments due in one to three years category in the table above based on the maturity date of the Agreement. As of March 31, 2021, we have classified the full outstanding debt balance of $37.0 million as short-term on our balance sheet due to our intent to repay this portion over the next twelve months.
The interest payments noted above are an estimate of expected interest payments but could vary materially based on the timing of future loan draws and payments. See Note 13 to the unaudited Condensed Consolidated Financial Statements for additional discussion on our debt and credit arrangements.
We are not able to reasonably estimate the timing of any potential payments for uncertain tax positions under ASC 740, Accounting for Uncertainty in Income Taxes—an interpretation of FASB Statement 109. As a result, the preceding table excludes any potential future payments related to our ASC 740 liability for uncertain tax positions. See Note 18 in our Annual Report filed on Form 10-K for the year ended December 31, 2020 for further discussion on income taxes and repatriation tax.
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Recently Issued Accounting Pronouncements
None.
Cautionary Information Regarding Forward Looking Statements
This report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 about Natus Medical Incorporated. Forward-looking statements can be identified by the words “expects,” “anticipates,” “believes,” “intends,” “estimates,” “plans,” “will,” “outlook” and other similar expressions. Forward-looking statements are based on management's current
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plans, estimates, assumptions and projections, and speak only as of the date they are made. These forward-looking statements within Item 2 include, without limitation, statements regarding the impact of COVID-19 pandemic on our business, the sufficiency of our current cash, cash equivalents and short-term investment balances, any cash generated from operations to meet our ongoing operating and capital requirements for the foreseeable future, outcomes of new product development, improved operations performance and profitability as the result of restructuring activities, and our intent to acquire additional technologies, products or businesses.
Forward-looking statements are not guarantees of future performance and are subject to substantial risks and uncertainties that could cause the actual results predicted in the forward-looking statements as well as our future financial condition and results of operations to differ materially from our historical results or currently anticipated results. Investors should carefully review the information contained under the caption “Risk Factors” referred to in Part II, Item 1A of this report for a description of risks and uncertainties. All forward-looking statements are based on information available to us on the date hereof, and we assume no obligation to update forward-looking statements.

ITEM 3.    Quantitative and Qualitative Disclosures about Market Risk
    We are exposed to interest rate risk on our LIBOR-indexed floating-rate debt. We have entered into an interest rate swap agreement to effectively covert a portion of our floating-rate debt to a fixed-rate. The principal objective of the swap contract is to reduce the variability of future earnings and cash flows associated with our floating-rate debt. Please refer to Part II, Item 7A, "Quantitative and Qualitative Disclosures About Market Risk" included in our Annual Report on Form 10-K for the ended December 31, 2020 for a more complete discussion on the market risks we encounter.


ITEM 4.    Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Under the rules of the Securities and Exchange Commission, “disclosure controls and procedures” are controls and other procedures that are designed to ensure that information required to be disclosed in the reports that we file or submit under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in our reports that we file or submit under the Securities Exchange Act of 1934 is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Our management, including our chief executive officer and chief financial officer, does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud due to inherent limitations of internal controls. Because of such limitations, there is a risk that material misstatements will not be prevented or detected on a timely basis by internal control over financial reporting. However, these inherent limitations are known features of the financial reporting process. Therefore, it is possible to design into the process safeguards to reduce, though not eliminate, this risk.
Our management, with the participation of our chief executive officer and our chief financial officer, has evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on that evaluation, our management, including our chief executive officer and chief financial officer, has concluded that our disclosure controls and procedures were effective at a reasonable assurance level as of March 31,September 30, 2021.
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Changes in Internal Control over Financial Reporting
There were no changes in the Company's internal control over financial reporting during the firstthird quarter of 2021, which were identified in connection with management's evaluation required by paragraph (d) of Rules 13a-15
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and 15d-15 under the Exchange Act, that have materially affected, or are reasonablereasonably likely to materially affect, our internal control over financial reporting.
PART II.    OTHER INFORMATION

ITEM 1.    Legal Proceedings
We currently are, and may from time to time become, a party to various other legal proceedings or claims that arise in the ordinary course of business. Our management reviews these matters if and when they arise and believes that the resolution of any such matters currently known will not have a material effect on our results of operations or financial position.

ITEM 1A.    Risk Factors
A description ofThe following updates the risks associated with our business, financial condition and results of operations is set forthrisk factors previously reported in Part 1, Item 1A “Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2020. There

The ability of suppliers to deliver parts, components and manufacturing equipment to our manufacturing facilities, and our ability to manufacture without disruption, could affect our global business performance.
We source components and materials to manufacture our products from a limited number of suppliers, resulting in our product supply being subject to such suppliers' lead times, volume constraints and increasing costs. We have beenexperienced and may continue to experience extended lead times and product unavailability due to factory disruptions or closures as well as delays and unanticipated costs associated with the supply of our products, including expedite fees and air freight charges to mitigate delays in product supply, particularly in light of the COVID-19 pandemic. We also expect continued shortages and/or delay of critical components and related services as a result of growing demand in the industry or other sectors. For example, the global semiconductor supply shortage has and may continue to result in lower availability, longer lead times, increased prices for such components and increased competition for logistics services. Our supply chain operations span several geographies globally, and we are heavily dependent upon third party logistics and transportation services to deliver our products to customers. We have experienced and expect to continue to experience increased competition for and disruptions in logistics and transportation services due to transportation backlogs and labor shortages, which have resulted in longer lead times, increased prices and surcharges and increased investments in resources and higher overall costs to manage our supply chain logistics. Extended lead times and shortages could impair our ability to meet our customer requirements, require us to pay higher prices or incur expedite fees, which would harm our business and negatively impact our gross margin and results of operations.

An interruption in or breach of security of our information or manufacturing systems, including the occurrence of a cyber-incident or a vulnerability in our cybersecurity, or disclosure of private patient health information, may result in a loss of business or damage to our reputation.
We rely on communications, information and manufacturing systems to conduct our business. Any failure, interruption or cyber incident affecting these systems could result in failures or disruptions in our customer relationship management or product manufacturing. Similarly, there can be no assurance that our third-party collaborators, distributors and other contractors and consultants will be successful in protecting our data that is stored on their systems. A cyber incident is an intentional attack or an unintentional event that can include an unauthorized actor gaining access to our systems to disrupt operations, corrupt data, or steal confidential information. In October 2021, we identified a cyber incident that resulted in the unauthorized access to certain personal data, including the personal data of certain of our current and former employees. We are not aware of any evidence that any patient data was accessed, and the breach has not materially impacted our operations. However,
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the occurrence of any future failures, interruptions or cyber incidents could result in a loss of customer business or reputation and have a material effect on our business, financial condition, results of operations and cash flows. In addition, our products are used in customer networks transmitting a range of sensitive information and any actual or perceived exposure of our products used in customer networks to malicious software or cyber-attacks could adversely affect our business and results of operations.
In the course of performing our business we obtain, from time to time, confidential patient health information. For example, we may learn patient names and be exposed to confidential patient health information when we provide training on our products to our customers’ staff. Complying with federal and state privacy and security requirements imposes compliance related costs, subjects us to potential regulatory audits, and may restrict our business operations. These various laws may be subject to varying interpretations by courts and government agencies creating potentially complex compliance issues for our business. If we were to violate any of our legal obligations to safeguard any confidential patient health information or protected health information against improper use and disclosure, we could lose customers and be exposed to liability, and our reputation and business could be harmed. Concerns or allegations about our practices with regard to the privacy or security of personal health information or other privacy-related matters, even if unfounded, could damage our reputation and harm our business.
We are also subject to new U.S. laws as well as laws and regulations in foreign countries covering data privacy and other protection of health and employee information that may be more onerous than previous corresponding U.S. laws. These laws and regulations impose technical and organizational measures to ensure the security of personal data and may require that we notify regulatory agencies, individuals or the public about any data security breaches. In particular, in the United States, the newly passed CCPA imposes a private right of action with damages of up to $750 per person in the event of certain data breaches. Other states are considering similar laws. As these laws and regulations develop in the United States and we expand our international operations, we may be required to expend significant time and resources to put in place additional mechanisms to ensure compliance with multiple cybersecurity laws. Failure to comply with these laws may result in significant fines and other administrative penalties and harm our business, and could expose us to significant civil damages.
The FDA has issued guidance advising manufacturers to take cybersecurity risks into account in product design for connected medical devices and systems, to assure that appropriate safeguards are in place to reduce the risk of unauthorized access or modification to medical devices that contain software and reduce the risk of introducing threats into hospital systems that are connected to such devices. The FDA also issued guidance on post market management of cyber security in medical devices. Compliance with these requirements may require changes in business practices, complicate our risks from such description.operations, and add complexity and additional management and oversight needs. They also may complicate our clinical research activities, as well as product offerings that involve transmission or use of clinical data. Failure to comply with these laws could result in vulnerabilities that would make us susceptible to hackers and other cyber attacks, as well as fines or administrative penalties that, if imposed, would harm our business.

ITEM 2.    Unregistered Sales of Equity Securities and Use of Proceeds
    None.

ITEM 5.    Other Information

    None

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ITEM 6.    Exhibits
 
(a)Exhibits
      Incorporated By Reference
Exhibit
No.
  Exhibit  Filing  Exhibit
No.
  File Date  Filed
Herewith
          X
          X
          X
101  The following materials from Natus Medical Incorporated's Quarterly Report on Form 10-Q for the quarter ended March 31,September 30, 2021, formatted in XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Operations and Comprehensive Income, (iii) Condensed Consolidated Statements of Cash Flows, and (iv) Notes to Condensed Consolidated Financial Statements.        X
104The cover page from Natus Medical Incorporated's Quarterly Report on Form 10-Q for the quarter ended March 31,September 30, 2021, formatted in Inline XBRL (included as Exhibit 101).X

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
   
NATUS MEDICAL INCORPORATED
Dated:May 7,November 5, 2021 By:/s/ Jonathan A. Kennedy
 Jonathan A. Kennedy
President and Chief Executive Officer
(Principal Executive Officer)
Dated:May 7,November 5, 2021 By:/s/ B. Drew Davies
 B. Drew Davies
Executive Vice President and
Chief Financial Officer
(Principal Financial and Accounting Officer)

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