UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 10-Q

[X]Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended October 31, 2002 or
[   ]Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from __________ to __________.

[X]    Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended January 31, 2003 or

[  ]    Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from _____ to _____.

Commission File Number 0-21180

INTUIT INC.


(Exact name of registrant as specified in its charter)
  
 
Delaware 77-0034661


(State of incorporation) (IRS employer identification no.)

2535 Garcia Avenue, Mountain View, CA 94043

(Address of principal executive offices)

(650) 944-6000


(Registrant’s telephone number, including area code)

Indicate by a check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days. Yes [X]         No [  ]

Indicate by a check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes [X]         No [  ]

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

Approximately 205,237,583205,703,236 shares of Common Stock, $0.01 par value, as of November 29, 2002January 31, 2003

 


TABLE OF CONTENTS

CONDENSED CONSOLIDATED BALANCE SHEETS
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
ITEM 2 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
ITEM 3 QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 4 CONTROLS AND PROCEDURES
PART II
ITEM 1 LEGAL PROCEEDINGS
ITEM 2 CHANGES IN SECURITIES AND USE OF PROCEEDS
ITEM 4 SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
ITEM 5 OTHER MATTERS
ITEM 6 EXHIBITS AND REPORTS ON FORM 8-K
SIGNATURES
CERTIFICATION
EXHIBIT INDEX
EXHIBIT 10.01
EXHIBIT 10.02
EXHIBIT 10.04
EXHIBIT 10.05
EXHIBIT 10.06



INTUIT INC.
FORM 10-Q
INDEX


FORM 10-Q
INDEX    
    Page
    Number
    
PART I
 
FINANCIAL INFORMATION
 
 
ITEM 1: Financial Statements 
 
  Condensed Consolidated Balance Sheets as of July 31, 2002 and OctoberJanuary 31, 20022003   3
  Condensed Consolidated Statements of Operations for the three and six months ended OctoberJanuary 31, 20012002 and 20022003   4
  Condensed Consolidated Statements of Cash Flows for the threesix months ended OctoberJanuary 31, 20012002 and 20022003   5
  Notes to Condensed Consolidated Financial Statements   6
ITEM 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations 24
ITEM 3: Quantitative and Qualitative Disclosures about Market Risk 46
42
ITEM 4: Controls and Procedures 4743
PART II
 
OTHER INFORMATION
 
 
ITEM 1: Legal Proceedings 4844
ITEM 2:Changes in Securities and Use of Proceeds45
ITEM 4:Submission of Matters to a Vote of Security Holders46
ITEM 5:Other Matters48
ITEM 6: Exhibits and Reports on Form 8-K 49
 
 Signatures 50
Certifications from Chief Executive Officer and Chief Financial Officer51

Intuit, the Intuit logo, QuickBooks, Quicken, TurboTax, ProSeries, Lacerte, QuickBase, FundWare and QuickBase,Track-it!, among others, are registered trademarks and/or registered service marks of Intuit Inc., or one of its subsidiaries, in the United States and other countries. Intuit Master Builder, MRI and Intuit Eclipse, among others, are trademarks and/or service marks of Intuit Inc., or one of its subsidiaries, in the United States and other countries. Other parties’ marks are the property of their respective owners and should be treated as such.

-2-


INTUIT INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
             
      July 31, October 31,
(In thousands; unaudited) 2002 2002
  
 
    ASSETS        
Current assets:        
 Cash and cash equivalents $435,087  $308,176 
 Short-term investments  815,342   522,980 
 Marketable securities  16,791   27,462 
 Customer deposits  300,409   308,149 
 Accounts receivable, net  56,467   65,353 
 Deferred income taxes  67,799   66,957 
 Income taxes receivable     56,915 
 Prepaid expenses and other current assets  50,729   36,771 
 Amounts due from discontinued operations entities  252,869   184,538 
   
   
 
  Total current assets  1,995,493   1,577,301 
Property and equipment, net  181,758   189,550 
Goodwill, net  428,948   581,406 
Purchased intangibles, net  125,474   125,996 
Long-term deferred income taxes  176,553   171,428 
Loans to executive officers and other employees  21,270   20,585 
Other assets  33,530   13,481 
   
   
 
Total assets $2,963,026  $2,679,747 
   
   
 
   LIABILITIES AND STOCKHOLDERS’ EQUITY        
Current liabilities:        
 Accounts payable $76,669  $80,847 
 Accrued compensation and related liabilities  91,507   77,595 
 Payroll service obligations  300,381   308,117 
 Deferred revenue  159,758   166,075 
 Income taxes payable  442    
 Short-term note payable  17,926   18,026 
 Other current liabilities  86,094   87,092 
   
   
 
  Total current liabilities  732,777   737,752 
   
   
 
Long-term obligations  14,610   14,384 
Commitments and contingencies        
Stockholders’ equity:        
 Preferred stock      
 Common stock and additional paid-in capital  1,846,707   1,864,172 
 Treasury shares, at cost  (126,107)  (351,781)
 Deferred compensation  (12,628)  (10,346)
 Accumulated other comprehensive income (loss)  (3,675)  1,376 
 Retained earnings  511,342   424,190 
   
   
 
  Total stockholders’ equity  2,215,639   1,927,611 
   
   
 
Total liabilities and stockholders’ equity $2,963,026  $2,679,747 
   
   
 
             
      July 31, January 31,
(In thousands; unaudited) 2002 2003
      
 
    ASSETS        
Current assets:        
 Cash and cash equivalents $414,748  $379,915 
 Short-term investments  815,342   718,437 
 Marketable securities  16,791   18,548 
 Customer deposits  300,409   259,958 
 Accounts receivable, net  51,999   244,437 
 Deferred income taxes  67,799   61,270 
 Income taxes receivable  2,187    
 Prepaid expenses and other current assets  49,581   39,520 
 Amounts due from discontinued operations entities  241,616   5,978 
   
   
 
  Total current assets  1,960,472   1,728,063 
Property and equipment, net  179,122   195,990 
Goodwill, net  428,948   583,907 
Purchased intangibles, net  125,474   124,289 
Long-term deferred income taxes  176,553   172,835 
Loans to executive officers and other employees  21,270   19,968 
Other assets  31,854   11,512 
Net long-term assets of discontinued operations  4,312   4,066 
   
   
 
Total assets $2,928,005  $2,840,630 
   
   
 
   LIABILITIES AND STOCKHOLDERS’ EQUITY        
Current liabilities:        
 Accounts payable $71,069  $107,189 
 Accrued compensation and related liabilities  87,426   91,598 
 Payroll service obligations  300,381   259,958 
 Deferred revenue  147,120   170,500 
 Income taxes payable     17,169 
 Short-term note payable  2,277   2,717 
 Other current liabilities  81,795   176,855 
 Net current liabilities of discontinued operations  7,688   4,220 
   
   
 
  Total current liabilities  697,756   830,206 
   
   
 
Long-term obligations  14,610   12,766 
Commitments and contingencies        
Stockholders’ equity:        
 Preferred stock      
 Common stock and additional paid-in capital  1,846,707   1,877,296 
 Treasury shares, at cost  (126,107)  (393,007)
 Deferred compensation  (12,628)  (9,263)
 Accumulated other comprehensive income (loss)  (3,675)  3,603 
 Retained earnings  511,342   519,029 
   
   
 
  Total stockholders’ equity  2,215,639   1,997,658 
   
   
 
Total liabilities and stockholders’ equity $2,928,005  $2,840,630 
   
   
 

See accompanying notes.

-3-


INTUIT INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
            
     Three Months Ended
     October 31,
     
     2001 2002
     
 
(In thousands, except per share data; unaudited)        
Net revenue:        
 Products $114,583  $146,992 
 Services  36,755   60,941 
 Other  17,389   15,349 
   
   
 
   Total net revenue  168,727   223,282 
   
   
 
Costs and expenses:        
 Cost of revenue:        
   Cost of products  31,926   29,847 
   Cost of services  24,312   36,876 
   Cost of other revenue  5,551   4,590 
   Amortization of purchased software  1,706   2,977 
 Customer service and technical support  37,759   41,752 
 Selling and marketing  59,953   78,801 
 Research and development  48,857   65,682 
 General and administrative  26,557   40,161 
 Charge for purchased research and development     7,789 
 Acquisition-related charges  41,081   9,455 
 Loss on impairment of long-lived asset  27,000    
   
   
 
   Total costs and expenses  304,702   317,930 
   
   
 
Loss from continuing operations  (135,975)  (94,648)
Interest and other income  9,810   8,336 
Gains (losses) on marketable securities and other investments, net  (12,254)  253 
   
   
 
Loss from continuing operations before income taxes  (138,419)  (86,059)
Income tax benefit  (36,263)  (25,818)
   
   
 
Net loss from continuing operations  (102,156)  (60,241)
Discontinued operations, net of income taxes (Note 6):        
 Net income from Quicken Loans discontinued operations  9,729    
 Gain on disposal of Quicken Loans discontinued operations     5,556 
   
   
 
Net income from discontinued operations  9,729   5,556 
   
   
 
Net loss $(92,427) $(54,685)
   
   
 
Basic and diluted net loss per share from continuing operations $(0.48) $(0.29)
Basic and diluted net income per share from discontinued operations  0.04   0.03 
   
   
 
Basic and diluted net loss per share $(0.44) $(0.26)
   
   
 
Shares used in basic and diluted per share amounts  211,039   207,965 
   
   
 
                    
     Three Months Ended Six Months Ended
     January 31, January 31,
(In thousands, except per share data; unaudited)2002 2003 2002 2003
     
 
 
 
Net revenue:                
 Products $413,096  $465,130  $524,169  $607,033 
 Services  45,029   75,348   76,950   130,952 
 Other  17,783   17,598   33,107   32,963 
   
   
   
   
 
   Total net revenue  475,908   558,076   634,226   770,948 
   
   
   
   
 
Costs and expenses:                
 Cost of revenue:                
   Cost of products  71,636   71,062   102,277   99,774 
   Cost of services  28,454   39,557   52,658   76,169 
   Cost of other revenue  6,160   5,164   11,320   9,754 
   Amortization of purchased software  7,171   3,518   8,877   6,495 
 Customer service and technical support  50,289   55,591   85,985   95,221 
 Selling and marketing  74,720   97,796   131,012   172,617 
 Research and development  51,402   66,080   98,822   130,207 
 General and administrative  28,761   38,405   54,987   78,021 
 Charge for purchased research and development     1,070      8,859 
 Acquisition-related charges  62,008   9,154   102,999   18,609 
 Loss on impairment of long-lived asset        27,000    
   
   
   
   
 
  Total costs and expenses  380,601   387,397   675,937   695,726 
   
   
   
   
 
Income (loss) from continuing operations  95,307   170,679   (41,711)  75,222 
Interest and other income  7,635   7,770   17,463   16,556 
Gains (losses) on marketable securities and other investments, net  1,632   2,827   (10,622)  3,080 
   
   
   
   
 
Income (loss) from continuing operations before income taxes  104,574   181,276   (34,870)  94,858 
Income tax provision (benefit)  4,678   55,905   (31,460)  29,936 
   
   
   
   
 
Net income from continuing operations  99,896   125,371   (3,410)  64,922 
Discontinued operations, net of income taxes (Note 6):                
 Net income from Quicken Loans discontinued operations  16,740      26,469    
 Gain on disposal of Quicken Loans discontinued operations           5,556 
 Net income from Intuit KK discontinued operations  3,232   3,059   4,382   3,267 
   
   
   
   
 
Net income from discontinued operations  19,972   3,059   30,851   8,823 
   
   
   
   
 
Net income $119,868  $128,430  $27,441  $73,745 
   
   
   
   
 
Basic net income per share from continuing operations $0.47  $0.61  $(0.02) $0.32 
Basic net income per share from discontinued operations  0.09   0.01   0.15   0.04 
   
   
   
   
 
Basic net income per share $0.56  $0.62  $0.13  $0.36 
   
   
   
   
 
Shares used in basic per share amounts  212,520   205,682   211,780   206,823 
   
   
   
   
 
Diluted net income per share from continuing operations $0.46  $0.59  $(0.01) $0.31 
Diluted net income per share from discontinued operations  0.09   0.01   0.14   0.04 
   
   
   
   
 
Diluted net income per share $0.55  $0.60  $0.13  $0.35 
   
   
   
   
 
Shares used in diluted net income per share amounts  219,355   212,455   217,914   213,445 
   
   
   
   
 

See accompanying notes.

-4-


INTUIT INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
             
      Three Months Ended
      October 31,
      
(In thousands; unaudited) 2001 2002
  
 
Cash flows from operating activities:        
 Net loss from continuing operations $(102,156) $(60,241)
 Adjustments to reconcile net loss from continuing operations to net cash used in operating activities:        
  Acquisition-related charges  41,081   9,455 
  Amortization of purchased software  1,706   2,977 
  Amortization of deferred compensation  633   634 
  Charge for purchased research and development     7,789 
  Depreciation  15,274   18,509 
  Net (gains) losses from marketable securities and other investments  12,254   (253)
  Loss on impairment of long-lived asset  27,000    
  Loss on disposal of property and equipment  495   1,786 
  Deferred income tax benefit  198   5,967 
  Tax benefit from employee stock options  9,574   16,431 
   
   
 
    Subtotal  6,059   3,054 
   
   
 
  Changes in operating assets and liabilities:        
   Customer deposits  5,542   (7,740)
   Accounts receivable  (13,036)  (4,430)
   Income taxes receivable     (56,915)
   Prepaid expenses and other current assets  (5,045)  14,642 
   Accounts payable  14,576   3,616 
   Accrued compensation and related liabilities  (8,403)  (13,912)
   Payroll service obligations  (5,538)  7,736 
   Deferred revenue  2,205   (377)
   Income taxes payable  (38,196)  (442)
   Other current liabilities  1,977   (471)
   
   
 
   Total changes in operating assets and liabilities  (45,918)  (58,293)
   
   
 
   
Net cash used in operating activities
  (39,859)  (55,239)
   
   
 
Cash flows from investing activities:        
 Change in other assets  1,453   (2,292)
 Purchases of property and equipment  (14,276)  (27,747)
 Proceeds from the sale of marketable securities  1,157    
 Purchases of short-term investments  (347,531)  (279,300)
 Liquidation and maturity of short-term investments  418,603   569,687 
 Acquisitions of businesses, net of cash acquired     (171,742)
 Purchases of long-term investments, net  (894)   
   
   
 
   
Net cash provided by investing activities
  58,512   88,606 
   
   
 
Cash flows from financing activities:        
 Change in notes payable  372   (126)
 Net proceeds from issuance of common stock  22,019   43,328 
 Purchase of treasury stock  (21,137)  (300,349)
   
   
 
   
Net cash provided by (used in) financing activities
  1,254   (257,147)
   
   
 
Net cash provided by (used in) discontinued operations  (18,500)  97,187 
Effect of foreign currency translation  (660)  (318)
   
   
 
Net increase (decrease) in cash and cash equivalents  747   (126,911)
Cash and cash equivalents at beginning of period  94,301   435,087 
   
   
 
Cash and cash equivalents at end of period $95,048  $308,176 
   
   
 
             
      Six Months Ended
      January 31,
(In thousands; unaudited) 2002 2003
  
 
Cash flows from operating activities:        
 Net income (loss) from continuing operations $(3,410) $64,922 
 Adjustments to reconcile net income (loss) from continuing operations to net cash used in operating activities:        
  Acquisition-related charges  102,999   18,609 
  Amortization of purchased software  8,877   6,495 
  Amortization of deferred compensation  1,379   1,267 
  Charge for purchased research and development     8,859 
  Depreciation  29,593   36,119 
  Net (gains) losses from marketable securities and other investments  10,622   (3,080)
  Loss on impairment of long-lived asset  27,000    
  Loss on disposal of property and equipment  1,678   2,321 
  Deferred income tax benefit  200   2,633 
  Tax benefit from employee stock options  23,697   30,379 
   
   
 
    Subtotal  202,635   168,524 
   
   
 
  Changes in operating assets and liabilities:        
   Customer deposits  (12,470)  40,451 
   Accounts receivable  (229,891)  (187,982)
   Income taxes receivable     2,187 
   Prepaid expenses and other current assets  3,235   10,745 
   Accounts payable  30,510   35,557 
   Accrued compensation and related liabilities  1,255   4,172 
   Payroll service obligations  12,657   (40,423)
   Deferred revenue  21,350   16,686 
   Income taxes payable  (40,705)  23,096 
   Other current liabilities  88,497   93,591 
   
   
 
   Total changes in operating assets and liabilities  (125,562)  (1,920)
   
   
 
   
Net cash provided by operating activities
  77,073   166,604 
   
   
 
Cash flows from investing activities:        
 Change in other assets  1,616   (2,324)
 Purchases of property and equipment  (26,369)  (54,970)
 Proceeds from the sale of marketable securities  5,094   16,371 
 Purchases of short-term investments  (844,471)  (653,284)
 Liquidation and maturity of short-term investments  960,169   748,743 
 Acquisitions of businesses, net of cash acquired  (7,532)  (185,227)
   
   
 
   
Net cash provided by (used in) investing activities
  88,507   (130,691)
   
   
 
Cash flows from financing activities:        
 Change in notes payable  (330)  (1,404)
 Net proceeds from issuance of common stock  57,612   90,593 
 Purchase of treasury stock  (74,268)  (423,210)
   
   
 
   
Net cash used in financing activities
  (16,986)  (334,021)
   
   
 
Net cash provided by (used in) discontinued operations  (95,923)  264,539 
Effect of foreign currency translation  1,519   (1,264)
   
   
 
Net increase (decrease) in cash and cash equivalents  54,190   (34,833)
Cash and cash equivalents at beginning of period  66,910   414,748 
   
   
 
Cash and cash equivalents at end of period $121,100  $379,915 
   
   
 

See accompanying notes.

-5-


INTUIT INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

1. Summary of Significant Accounting Policies

Basis of Presentation

The consolidated financial statements include the financial statements of Intuit and its wholly ownedwholly-owned subsidiaries. AllWe have eliminated all intercompany balances and transactions have been eliminated in consolidation. CertainWe have reclassified certain other previously reported amounts have been reclassified to conform to the current presentation. As discussed in Note 6 , the Quicken Loans mortgage business, which we sold on July 31, 2002, has been accounted for as discontinued operations in accordance with Accounting Principles Board (“APB”) Opinion No. 30. Also as discussed in Note 6, Intuit KK, our Japanese subsidiary, became a long-lived asset held for sale during the second quarter of fiscal 2003 in accordance with Statement of Financial Accounting Standards (“SFAS”) No. 144. Accordingly, we have reclassified our financial statements for all periods presented to reflect Quicken Loans and Intuit KK as a discontinued operation.operations. Unless noted otherwise, discussions in these notes pertain to our continuing operations.

We have included all normal recurring adjustments and the non-recurring adjustments described in Note 6 that we consider necessary to give a fair presentation of our operating results for the periods shown.presented. Results for the three and six months ended OctoberJanuary 31, 20022003 do not necessarily indicate the results we expect for the fiscal year ending July 31, 2003 or any other future period. These consolidated financial statements and accompanying notes should be read together with the audited consolidated financial statements for the fiscal year ended July 31, 2002 included in Intuit’s Form 10-K, filed with the Securities and Exchange Commission on September 25, 2002. This Form 10-K reflected Quicken Loans as discontinued operations. We expect to file financial statements reclassified to reflect Intuit KK as a discontinued operation on Form 8-K.

Use of Estimates

We make estimates and assumptions that affect the amounts reported in the financial statements and the disclosures made in the accompanying notes. For example, we use estimates for reserves for product returns and rebates, and to determine the collectibility of accounts receivable and the value of deferred tax assets. We also use estimates to determine the remaining economic lives and carrying values of purchased intangibles, property and equipment and other long-lived assets. We also use assumptions when employing the Black-Scholes valuation model to estimate the fair value of stock options granted for pro forma disclosures. See Note 11. Despite our intention to establish accurate estimates and assumptions, actual results may differ from our estimates.

Net Revenue

We derive revenues from the sale of packaged software products and supplies, product support, professional services, outsourced payroll services and multiple element arrangements that may include any combination of these items. We recognize revenue for software products and related services in accordance with Statement of Position (“SOP”) 97-2,Software Revenue Recognition,” as modified by SOP 98-9. For other offerings, we follow Staff Accounting Bulletin No. 101,Revenue Recognition in Financial Statements.Statements.” We recognize revenue when persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collectibility is probable.

In some situations, we receive advance payments from our customers. We defer revenue associated with these advance payments until we ship the products or perform the services.

In accordance with the Financial Accounting Standards Board’s (“FASB’s”) Emerging Issues Task Force Issue No. 01-9,Accounting for Consideration Given by a Vendor to a Customer or a Reseller of the Vendor’s Product,” we generally account for cash consideration (such as sales incentives) that we give to our customers or resellers as a reduction of revenue rather than as an operating expense.

-6-


Product Revenue

We recognize revenue forfrom the sale of our packaged software products and supplies when we ship the product (which is when title passes) either to retailers and distributors or directly to end-user customers. We sell some of our QuickBooks and consumer tax products on consignment to a limited number of resellers. We recognize revenue for these consignment transactions only when the end-user sale has occurred.

We reduce product revenue from distributors and retailers for estimated returns that are based on historical returns experience and other factors such as the volume and price mix of products in the retail channel, trends in retailer inventory and economic trends that might impact customer demand for our products. We also reduce product revenue from end users for the estimated usageredemption of rebates on certain current product sales. RebateOur estimated reserves for distributor and retailer sales incentive rebates are based on distributors’ and retailers’ actual performance against the terms and conditions of rebate programs, which we typically establish annually. End user rebate reserves are estimated based on the terms and conditions of the specific promotional rebate program, actual sales during the promotion, the amount of redemptions received, historical redemption trends by product and by type of promotional program and the economic value of the rebate.

Service Revenue

We recognize revenue from outsourced payroll processing and payroll tax filing services as the services are performed, provided we have no other remaining obligations to these customers. We generally require customers to remit payroll and payroll tax liability funds to us in advance of the applicable payroll due date via electronic funds transfer. We include in total net revenue the interest earned on invested balances resulting from timing differences between the collection of these funds from customers and the remittance of the funds to outside parties because this interest income represents an integral part of the revenue generated from our services. We recognize this interest as it is earned.

We also offer several plans under which customers pay for technical support.support plans. We recognize support revenue over the life of the plan, which is generally one year. CostsWe include costs incurred for these support plans are included in cost of revenue.

Service revenue also includes revenue from training, consulting and implementation services. We recognize revenue as these services are performed, provided we have no other remaining obligations to these customers.

Other Revenue

Other revenue consists primarily of royaltiesfees from online advertising agreements. We typically recognize revenue pro rata based on the contractual time period. If collectibility is not considered probable, we recognize revenue when the royalty is collected.

Multiple Element Arrangements

We also enter into certain revenue arrangements for which we are obligated to deliver multiple products and/or services (multiple elements). For these arrangements, which generally include software products, we allocate and defer revenue for the undelivered elements based on their vendor-specific objective evidence (“VSOE”) of fair value. VSOE is generally the price charged when that element is sold separately.

In situations where VSOE exists for all elements (delivered and undelivered), we allocate the total revenue to be earned under the arrangement among the various elements, based on their relative fair value. For transactions where VSOE exists only for the undelivered elements, we allocate and defer revenue based on VSOE of fair value of the undelivered elements, and recognize the difference between the total arrangement fee and the amount deferred for the undelivered items as revenue. If VSOE does not exist for undelivered items that are services, then we recognize the entire arrangement fee ratably over the remaining service period. If VSOE does not exist for undelivered elements that are specified products or features, we defer revenue until the earlier of the delivery of all elements or the point at which we determine VSOE is determined for these undelivered elements.

We recognize revenue related to the delivered products or services only if: (1) the above revenue recognition criteria are met; (2) any undelivered products or services are not essential to the functionality of the delivered products and services; (3) payment for the delivered products or services is not contingent upon delivery of the remaining products or services; (4) we have an enforceable claim to receive the amount due in the event that we do not deliver the undelivered products or services; and (5) as discussed above, there is evidence of the fair value for each of the undelivered products or services.

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Shipping and Handling

We record the amounts we charge our customers for the shipping and handling of our software products as product revenue and we record the related costs as cost of products in our statement of operations.

Customer Deposits and Payroll Service Obligations

Customer deposits represent cash held on behalf of our payroll customers. Payroll service obligations also relate to our payroll business and consist primarily of payroll taxes we owe on behalf of our payroll customers.

Goodwill, Purchased Intangible Assets and Other Long-lived Assets

We record goodwill when the purchase price of net tangible and intangible assets we acquire exceeds their fair value. In previous fiscal years, including fiscal 2002, we generally amortized goodwill on a straight-line basis over periods ranging from 3three to 5five years. However, in accordance with SFAS 142,Goodwill and Other Intangible Assets,” we did not amortize goodwill for acquisitions completed after June 30, 2001, and effective August 1, 2002 we no longer amortize goodwill for acquisitions completed before July 1, 2001. SeeRecent Pronouncements”below for more information. We amortize the cost of identified intangible assets on a straight-line basis over periods ranging from 1one to 10 years.

We regularly perform reviews to determine if the carrying values of our long-lived assets are impaired. We look for facts or circumstances, either internal or external, that indicateindicating that we may not recover the carrying value of the asset. We measure impairment loss related to long-lived assets based on the amount by which the carrying amounts of such assets exceed their fair values. Our measurement of fair value is generally based on an analysis of the present value of estimated future discounted cash flows. Our analysis is based on available information and reasonable and supportable assumptions and projections. The discounted cash flow analysis considers the likelihood of possible outcomes and is based on our best estimate of projected future cash flows. If necessary, we perform subsequent calculations to measure the amount of the impairment loss based on the excess of the carrying value over the fair value of the impaired assets.

In June 2001, the FASB issued SFAS 142,“Goodwill and Other Intangible Assets.” In October 2001, the FASB issued SFAS 144,“Accounting for the Impairment or Disposal of Long-Lived Assets.”We implemented both SFAS 142 and SFAS 144 on August 1, 2002. See“Recent Pronouncements”below for more information.

Stock-Based Incentive Program

We provide equity incentives to our employees (including those we hire as a result of acquisitions) and to our independent Board members through a carefully managed stock incentive program. We maintain four stock option plans and an Employee Stock Purchase Plan for different groups of eligible participants, and we also have outstanding stock options that we assumed in connection with certain acquisitions. We apply the intrinsic value recognition and measurement principles of APB Opinion No. 25,Accounting for Stock Issued to Employees,” in accounting for stock-based incentives. Accordingly, we are not required to record compensation expense when stock options are granted to eligible participants as long as the exercise price is not less than the fair market value of the stock when the option is granted. We are also not required to record compensation expense in connection with the Employee Stock Purchase Plan as long as the purchase price of the stock is not less than 85% of the lower of the fair market value at the beginning of each three-month, six-month or 12-month offering period or at the end of each applicable six-monththree-month purchase period. See Note 11 for an illustration of the effect on net income (loss) and net income (loss) per share if we had applied the fair value recognition provisions of SFAS No. 123,Accounting for Stock-Based Compensation,” to stock-based incentives.

Concentration of Credit Risk and Significant Customers and Suppliers

We operate in markets that are highly competitive and rapidly changing. Significant technological changes, changes in customer requirements, the emergence of competitive products or services with new capabilities and other factors could negatively impact our operating results.

We are also subject to risks related to changes in the values of our significant balance of short-term investments as well as risks related to the collectibility of our trade accounts receivable. Our portfolio of short-term investments

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consists primarily of investment-grade securities that we diversify by limiting our holdings with any individual issuer in a managed portfolio to a maximum of $5 million.

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We sell a significant portion of our products through third-party retailers and distributors. As a result, we face risks related to the collectibility of our trade accounts receivable. To appropriately manage this risk, we perform ongoing evaluations of customer credit and limit the amount of credit extended as we deem appropriate but generally do not require collateral. We maintain reserves for estimated credit losses and these losses have historically been within our expectations. However, since we cannot necessarily predict future changes in the financial stability of our customers, we cannot guarantee that our reserves will continue to be adequate.

Due to changes in our distributor relationshipsdistribution arrangements during fiscal 2002, we are selling an increasing proportion of our software products directly to a variety of retailers rather than through a few major distributors. No distributor or individual retailer accounted for 10% or more of total net revenue in the second quarter or first quartersix months of fiscal 2002 or 2003, nor did any customer account for 10% or more of accounts receivable at July 31, 2002 or OctoberJanuary 31, 2002.2003.

In connection with the sale of our Quicken Loans mortgage business in July 2002, we agreed to continue providing to the purchasing company a line of credit of up to $375.0 million to fund mortgage loans for a transition period of up to six months. The line iswas secured by the related mortgage loans and had an outstanding balance of $245.6 million at July 31, 2002 and $180.1 million at October 31, 2002. The line expires onwas repaid in January 31, 2003. As part of the consideration for the sale of the business, we also held a five-year promissory note in the principal amount of $23.3 million from the purchasing company. The note was repaid in October 2002. See Note 6.

We rely on three third party vendors to perform substantially all outsourced aspects of manufacturing and distribution for our primary retail desktop software products. We also have twoa key single-source vendorsvendor for our financial supplies business. One of these vendorsbusiness that prints and fulfills orders for all of our checks and most other products for our financial supplies business and the other vendor operates our supplies sales website. We have acquired the source code for that website and plan to begin operating it internally in January 2003.business. While we believe that relying heavily on key vendors improves the efficiency and reliability of our business operations, relying on any one vendor for a significant aspect of our business can have a significant negative impact on our revenue and profitability if that vendor fails to perform at acceptable service levels.

Recent Pronouncements

On June 29, 2001, the FASB issued SFAS 142,Goodwill and Other Intangible Assets.Assets.” SFAS 142 supercedes APB Opinion No. 17,Intangible Assets,” and provides that goodwill and other intangible assets that have an indefinite useful life will no longer be amortized. However, these assets must be reviewed for impairment at least annually or more frequently if an event occurs indicating the potential for impairment. The shift from an amortization approach to an impairment approach applies to all acquisitions completed after June 30, 2001. We adopted the remaining elements of this new standard in the first quarter of fiscal 2003 and therefore ceased amortizing goodwill for acquisitions made prior to July 1, 2001. However, it is possible that in the future we may incur impairment charges related to the goodwill already recorded and to goodwill arising out of future acquisitions. In addition, we will continue to amortize our purchased intangible assets and to assess those assets for impairment as appropriate.

As of the date of adoption of SFAS 142 on August 1, 2002, we had an unamortized acquired intangible assets balance of $123.6 million and an unamortized goodwill balance of $430.8 million. These balances reflect the transfer of $1.9 million in assembled workforce from intangible assets to goodwill in accordance with SFAS 142. In connection with the transitional goodwill impairment evaluation provisions under SFAS 142, we completed a goodwill impairment review as of August 1, 2002 and found no impairment.

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A reconciliation of previously reported net lossincome and net lossincome per share to amounts that would have been reported if the non-amortization provisions of SFAS 142 had been in effect from the beginning of fiscal 2002 is as follows:
          
   Three Months Ended
   
   October 31, October 31,
(In thousands, except per share amounts) 2001 2002
  
 
Net loss
        
 Net loss, as reported $(92,427) $(54,685)
 Goodwill and assembled workforce amortization, net of income taxes  22,235 *   
   
   
 
 Pro forma net loss $(70,192) $(54,685)
   
   
 
Net loss per share
        
 Basic and diluted — as reported $(0.44) $(0.26)
 Basic and diluted — pro forma  (0.33)  (0.26)

*Includes goodwill amortization of $32,743 and assembled workforce amortization of $438, before income taxes at 33%. See Note 3.

In October 2001, the FASB issued SFAS 144,“Accounting for the Impairment or Disposal of Long-Lived Assets,”which applies to financial statements issued for fiscal years beginning after December 15, 2001. SFAS 144 supercedes FASB Statement 121,“Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of,”and portions of APB Opinion No. 30,“Reporting the Results of Operations.”SFAS 144 provides a single accounting model for long-lived assets we expect to dispose of and significantly changes the criteria for classifying an asset as held-for-sale. This classification is important because held-for-sale assets are not depreciated and are stated at the lower of fair value or carrying amount. SFAS 144 also requires expected future operating losses from discontinued operations to be displayed in the period(s) in which the losses are actually incurred, rather than when the amount of the loss is estimated, as was previously required. We adopted SFAS 144 effective August 1, 2002 and there was no impact on our financial position, results of operations or cash flows.

                  
   Three Months Ended Six Months Ended
   
 
   January 31, January 31, January 31, January 31,
(In thousands, except per share amounts) 2002 2003 2002 2003
  
 
 
 
Net income
                
 Net income, as reported $119,868  $128,430  $27,441  $73,745 
 Goodwill and assembled workforce amortization, net of income taxes  21,410      43,581    
   
   
   
   
 
 Pro forma net income $141,278  $128,430  $71,022  $73,745 
   
   
   
   
 
Net income per share
                
 Basic –  as reported $0.56  $0.62  $0.13  $0.36 
 Basic –  pro forma  0.66   0.62   0.34   0.36 
 Diluted –  as reported  0.55   0.60   0.13   0.35 
 Diluted –  pro forma  0.64   0.60   0.33   0.35 

In July 2002, the FASB issued SFAS 146,“Accounting for Costs Associated with Exit and Disposal Activities.”This statement revises the accounting for activities relating to exiting or disposing of businesses or assets under EITF Issue No. 94-3,“Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity.”A formal commitment to a plan to exit an activity or dispose of long-lived assets will no longer be sufficient to record a one-time charge for most exit and disposal costs. Instead, companies will record exit or disposal costs when they are incurred and can be measured at fair value, and will subsequently adjust the recorded liability for changes in estimated cash flows. The provisions of SFAS 146 are effective prospectively for exit or disposal activities initiated after December 31, 2002. Companies may not restate previously issued financial statements for the effect of the provisions of SFAS 146, and liabilities that a company previouslywere recorded under EITF Issue No. 94-3 are not affected. We will assessadopted SFAS 146 effective December 31, 2002 and there was no impact on our financial position, results of operations or cash flows.

On December 31, 2002, the FASB issued SFAS 148,“Accounting for Stock-Based Compensation – Transition and Disclosure.”This statement amends SFAS 123, “Accounting for Stock-Based Compensation,”to provide alternative methods of transition for an entity that voluntarily changes to the fair value based method of accounting and records compensation expense for all stock-based employee compensation. It also amends the disclosure provisions of that statement to require prominent disclosure about the effects on reported net income of an entity’s accounting policy decisions with respect to stock-based employee compensation. Finally, this statement amends APB Opinion No. 28, “Interim Financial Reporting,”to require disclosure about those effects in interim financial statements. The amendment of the transition and annual disclosure requirements of SFAS 123 are effective for fiscal years ending after December 15, 2002. The amendment of the disclosure requirements of APB Opinion No. 28 is effective for financial reports containing condensed consolidated financial statements for interim periods beginning after December 15, 2002. Since we have not elected to change to the fair value based method of accounting and therefore do not record compensation expense for most stock-based employee compensation, the transition provisions of SFAS 148 had no impact on our financial position, results of operations or cash flows. We adopted the disclosure provisions of this statement in the first quarter of fiscal 2003. See Note 11.

In November 2002, the FASB issued Financial Interpretation No. (“FIN”) 45,“Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.”FIN 45 elaborates on the existing disclosure requirements for most guarantees, including residual value guarantees issued in conjunction with operating lease agreements. It also clarifies that at the time a company issues a guarantee, the company must recognize an initial liability for the fair value of the obligation it assumes under that guarantee and must disclose that information in its interim and annual financial statements. The initial recognition and measurement provisions of this interpretation apply on a prospective basis to guarantees issued or modified after December 31, 2002. The disclosure requirements are effective for financial statements of interim or annual periods

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ending after December 15, 2002. We are currently evaluating the potential impact of FIN 45. If FIN 45 is applicable to us, our prospective revenue, cost of revenue and operating expenses could be negatively affected.

In January 2003, the FASB issued FIN 46,“Consolidation of Variable Interest Entities.”FIN 46 requires us to consolidate a variable interest entity if we are subject to a majority of the risk of loss from the variable interest entity’s activities or entitled to receive a majority of the entity’s residual returns or both. A variable interest entity is a corporation, partnership, trust or any other legal structure used for business purposes that either does not have equity investors with voting rights or has equity investors that do not provide sufficient financial resources for the entity to support its activities. A variable interest entity often holds financial assets, including loans or receivables, real estate or other property. A variable interest entity may be essentially passive or it may engage in research and development or other activities on behalf of another company. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003. The consolidation requirements apply to older entities in the first fiscal year or interim period beginning after June 15, 2003. Some of the disclosure requirements apply to all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. We do not currently have any variable interest entities and, accordingly, we do not expect our adoption of SFAS 146 basedFIN 46 to have a material impact on the natureour financial position, results of any exitoperations or disposal activities that are ongoing at that time.cash flows.

2.      Short-Term Investments

The following schedule summarizes the estimated fair value of our short-term investments as of the dates indicated:
         
  July 31, October 31,
  2002 2002
  
 
(In thousands)        
Corporate notes $24,405  $19,387 
Municipal bonds  780,914   503,593 
U.S. government securities  10,023    
   
   
 
  $815,342  $522,980 
   
   
 

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  July 31, January 31,
(In thousands)  2002 2003
  
 
Corporate notes $24,405  $40,277 
Municipal bonds  780,914   673,152 
U.S. government securities  10,023   5,008 
   
   
 
  $815,342  $718,437 
   
   
 

The following table summarizes the estimated fair value of our available-for-sale debt securities held in short-term investments classified by the stated maturity date of the security:
         
  July 31, October 31,
  2002 2002
  
 
(In thousands)        
Due within one year $230,716  $188,670 
Due within two years  141,942   91,994 
Due within three years     5,284 
Due after three years  442,684   237,032 
   
   
 
  $815,342  $522,980 
   
   
 

         
  July 31, January 31,
(In thousands) 2002 2003
  
 
Due within one year $230,716  $160,761 
Due within two years  141,942   103,523 
Due within three years      
Due after three years  442,684   454,153 
   
   
 
  $815,342  $718,437 
   
   
 

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3.     Goodwill and Intangible Assets

Changes in the carrying value of goodwill by reportable segment during the first quartersix months of fiscal 2003 were as follows:follows. Our reportable segments are described in Note 7.
                     
  Balance Transfer         Balance
  July 31, Assembled Goodwill     October 31,
(In thousands) 2002 Workforce Acquired Other 2002
  
 
 
 
 
Employer Services $153,216  $1,289  $  $  $154,505 
Other Small Business Products and Services  5,979   88   150,548      156,615 
Consumer Tax  3,308            3,308 
Professional Accounting Solutions  90,079   428         90,507 
Vertical Business Management Solutions  171,520         610   172,130 
Global Business  4,846   95      (600)  4,341 
   
   
   
   
   
 
  $428,948  $1,900  $150,548  $10  $581,406 
   
   
   
   
   
 

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  Balance Transfer Goodwill Effect of Balance
  July 31, Assembled Acquired/ Exchange January 31,
(In thousands) 2002 Workforce Adjusted Rates 2003

 
 
 
 
 
Small Business Products and Services $159,195  $1,377  $150,327  $  $310,899 
Consumer Tax  3,308            3,308 
Professional Tax & Accountants’ Solutions  90,079   428         90,507 
Vertical Business Management Solutions  171,520      (1,725)     169,795 
Other Businesses  4,846   95   4,044   413   9,398 
   
   
   
   
   
 
  $428,948  $1,900  $152,646  $413  $583,907 
   
   
   
   
   
 

Purchased intangible assets consisted of the following at the dates indicated:
             
    July 31, October 31,
  Life in Years 2002 2002
  
 
 
(In thousands)            
Customer lists  3-7  $144,379  $144,541 
Less accumulated amortization      (75,317)  (82,218)
       
   
 
       69,062   62,323 
       
   
 
Purchased technology  1-7   121,763   134,984 
Less accumulated amortization      (79,894)  (82,871)
       
   
 
       41,869   52,113 
       
   
 
Trade names and logos  1-10   16,555   16,567 
Less accumulated amortization      (6,908)  (7,664)
       
   
 
       9,647   8,903 
       
   
 
Covenants not to compete  3-5   7,399   7,420 
Less accumulated amortization      (4,403)  (4,763)
       
   
 
       2,996   2,657 
       
   
 
Assembled workforce  2-5   4,458    
Less accumulated amortization      (2,558)   
       
   
 
       1,900    
       
   
 
Total intangible assets      294,554   303,512 
Total accumulated amortization      (169,080)  (177,516)
       
   
 
Total net intangible assets     $125,474  $125,996 
       
   
 

             
  Life in July 31, January 31,
  Years 2002 2003
  
 
 
(In thousands)            
Customer lists  3-7  $144,379  $145,957 
Less accumulated amortization      (75,317)  (89,337)
       
   
 
       69,062   56,620 
       
   
 
Purchased technology  1-7   121,763   141,609 
Less accumulated amortization      (79,894)  (86,397)
       
   
 
       41,869   55,212 
       
   
 
Trade names and logos  1-10   16,555   16,971 
Less accumulated amortization      (6,908)  (8,429)
       
   
 
       9,647   8,542 
       
   
 
Covenants not to compete  3-5   7,399   9,127 
Less accumulated amortization      (4,403)  (5,212)
       
   
 
       2,996   3,915 
       
   
 
Assembled workforce  2-5   4,458    
Less accumulated amortization      (2,558)   
       
   
 
       1,900    
       
   
 
Total intangible assets      294,554   313,664 
Total accumulated amortization      (169,080)  (189,375)
       
   
 
Total net intangible assets     $125,474  $124,289 
       
   
 

PurchasedThe increase in purchased technology increased by approximately $13.2 million in the first quartersix months of fiscal 2003 was due primarily to our acquisition of Blue Ocean Software, Inc. in the first quarter of fiscal 2003. See Note 5.

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We summarize the following expenses on the acquisition-related charges line of our statement of operations:
          
   Three Months Ended
   
   October 31, October 31,
   2001 2002
   
 
(In thousands)        
Amortization of goodwill $32,743  $ 
Amortization of purchased intangible assets  6,795   7,893 
Amortization of acquisition-related deferred compensation  1,543   1,562 
   
   
 
 Total acquisition-related charges $41,081  $9,455 
   
   
 

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   Three Months Ended Six Months Ended
   
 
   January 31, January 31, January 31, January 31,
   2002 2003 2002 2003
   
 
 
 
(In thousands)                
Amortization of goodwill $31,534  $  $64,277  $ 
Amortization of purchased intangible assets  6,927   8,716   13,632   16,609 
Amortization of acquisition-related deferred compensation  1,541   438   3,084   2,000 
Impairment charges  22,006      22,006    
   
   
   
   
 
 Total acquisition-related charges $62,008  $9,154  $102,999  $18,609 
   
   
   
   
 

At OctoberJanuary 31, 2002,2003, we expected annual amortization of our purchased intangible assets by fiscal year to be as shown in the following table. Future acquisitions could cause these amounts to increase. In addition, if impairment events occur they could accelerate the timing of charges.
      
   Expected
   Amortization
(Dollars in thousands) Expense
  
Fiscal year ending July 31,    
2003 $43,908 
2004  28,159 
2005  21,031 
2006  17,524 
2007  12,756 
Thereafter  13,416 
   
 
 Total expected future amortization expense $136,794 
   
 

         
    Expected
    Amortization
(Dollars in thousands) Expense
Fiscal year ending July 31,      

   
 
2003  $45,104  
2004   30,632  
2005   23,233  
2006   18,644  
2007   13,658  
Thereafter   15,522  
    
  
 Total expected future amortization expense  $146,793  
    
  

4.      Comprehensive Net Income (Loss)

SFAS 130,Reporting Comprehensive Income,” establishes standards for reporting and displaying comprehensive net income (loss) and its components in stockholders’ equity. SFAS 130 requires the components of other comprehensive income (loss), such as changes in the fair value of available-for-sale securities and foreign translation adjustments, to be added to our net income (loss) to arrive at comprehensive net income (loss). Other comprehensive income (loss) items have no impact on our net income (loss) as presented in our statement of operations.

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The components of accumulated other comprehensive income (loss), net of income taxes, were as follows:
                  
   Marketable Short-term Foreign Currency    
(In thousands) Securities Investments Translation Total
  
 
 
 
Three months ended October 31, 2001
                
Beginning balance, net of income taxes $23,958  $4,686  $(464) $28,180 
Unrealized loss, net of income tax benefits of $16,451 and $534  (24,677)  (802)     (25,479)
Reclassification adjustment for realized gain included in net loss, net of income tax benefit of $71  (106)        (106)
Translation adjustment        (759)  (759)
   
   
   
   
 
 Other comprehensive loss  (24,783)  (802)  (759)  (26,344)
   
   
   
   
 
Ending balance, net of income taxes $(825) $3,884  $(1,223) $1,836 
   
   
   
   
 
Three months ended October 31, 2002
                
Beginning balance, net of income taxes $(4,845) $2,058  $(888) $(3,675)
Unrealized gain, net of income tax provision of $4,262  6,393         6,393 
Unrealized loss, net of income tax benefit of $790     (1,184)     (1,184)
Translation adjustment        (158)  (158)
   
   
   
   
 
 Other comprehensive income (loss)  6,393   (1,184)  (158)  5,051 
   
   
   
   
 
Ending balance, net of income taxes $1,548  $874  $(1,046) $1,376 
   
   
   
   
 

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   Marketable Short-term Foreign Currency    
(In thousands) Securities Investments Translation Total

 
 
 
 
Six months ended January 31, 2002
                
Beginning balance, net of income taxes $23,958  $4,686  $(464) $28,180 
Unrealized loss, net of income tax benefits of $14,588 and $915  (21,882)  (1,372)     (23,254)
Reclassification adjustment for realized gain included in net income, net of income tax benefit of $510  (766)        (766)
Translation adjustment        1,317   1,317 
   
   
   
   
 
 Other comprehensive income (loss)  (22,648)  (1,372)  1,317   (22,703)
   
   
   
   
 
Ending balance, net of income taxes $1,310  $3,314  $853  $5,477 
   
   
   
   
 
Six months ended January 31, 2003
                
Beginning balance, net of income taxes $(4,845) $2,058  $(888) $(3,675)
Unrealized gain, net of income tax provision of $7,285  10,927         10,927 
Unrealized loss, net of income tax benefit of $578     (867)     (867)
Reclassification adjustment for realized gain included in net income, net of income tax benefit of $1,549  (2,323)        (2,323)
Translation adjustment        (459)  (459)
   
   
   
   
 
 Other comprehensive income (loss)  8,604   (867)  (459)  7,278 
   
   
   
   
 
Ending balance, net of income taxes $3,759  $1,191  $(1,347) $3,603 
   
   
   
   
 

The following table summarizes comprehensive net income (loss) for the periods indicated:
         
  Three Months Ended
  
  October 31, October 31,
  2001 2002
  
 
(In thousands)        
Net loss $(92,427) $(54,685)
Other comprehensive income (loss), net of income taxes  (26,344)  5,051 
   
   
 
Comprehensive net loss, net of income taxes $(118,771) $(49,634)
   
   
 

                 
  Three Months Ended Six Months Ended
  
 
  January 31, January 31, January 31, January 31,
(In thousands) 2002 2003 2002 2003
  
 
 
 
Net income $119,868  $128,430  $27,441  $73,745 
Other comprehensive income (loss), net of income taxes  3,641   2,227   (22,703)  7,278 
   
   
   
   
 
Comprehensive net income, net of income taxes $123,509  $130,657  $4,738  $81,023 
   
   
   
   
 

5.5. Acquisition

On September 13, 2002, we acquired all of the outstanding stock of Blue Ocean Software, Inc. for approximately $177.3 million in cash. We paid $16.5 million of the purchase price into a third party escrow account, to be held for a maximum of 18 months pending the finalization of certain financial calculations that may affect the purchase price. To date, there have been no material adjustments to the purchase price.

Blue Ocean offers software solutions that help businesses manage their information technology resources and assets. We acquired this company as part of our Right for My Business strategy to offer business solutions that go beyond accounting software to address a wider range of management challenges that small businesses face. Blue Ocean became part of our Other Small Business Products and Services business segment.

With the assistance of a professional valuation services firm, we made a preliminary allocation of the purchase price during the first quarter of fiscal 2003. We do not expect that anyThere have been no material adjustments to the purchase price or the purchase price allocation will be material.allocation. We

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allocated approximately $13.2 million of the purchase price to purchased technology and $150.5 million to goodwill. In addition, $7.8 million was allocated to in-process research and development and charged to expense in the first quarter of fiscal 2003. The purchased technology is being amortized over six years. None of the goodwill acquired in this transaction will be deductible for income tax purposes. Blue Ocean’s results of operations from September 14, 2002 forward werehave been included in our results of operations and were not material. Blue Ocean’s results of operations for periods prior to the date of acquisition were also not material when compared to our consolidated results.

The preliminary purchase price allocation for the Blue Ocean acquisition was as follows:
      
   Purchase
   Price
   Allocation
   
(In thousands)    
Tangible assets $19,738 
Deferred revenue  (6,694)
Other tangible liabilities  (7,013)
In-process research and development  7,789 
Purchased technology  13,220 
Goodwill  150,548 
Acquisition costs  (271)
   
 
 Total purchase price $177,317 
   
 

      
   Purchase
   Price
(In thousands) Allocation

 
Tangible assets $19,738 
Deferred revenue  (6,694)
Other tangible liabilities  (7,013)
In-process research and development  7,789 
Purchased technology  13,220 
Goodwill  150,548 
Acquisition costs  (271)
   
 
 Total purchase price $177,317 
   
 

6.Discontinued Operations

6. Discontinued OperationsQuicken Loans

On July 31, 2002, we sold our Quicken Loans mortgage business and accounted for the sale as discontinued operations. In accordance with APB Opinion No. 30, the operating results of Quicken Loans have been segregated from continuing operations in our statement of operations for all periods prior to the sale, including the first quarter of fiscal 2002. Quicken Loans revenue was $40.0 million in the first quarter of fiscal 2002 and income taxes offset against income from discontinued operations amounted to $5.5 million for that period.

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sale.

As part of the sale transaction, we received a five-year secured promissory note in the principal amount of $23.3 million from the buyer, a newly-created company called Rock Acquisition Corporation. We also retained a 12.5% non-voting equity interest in that company. We accounted for this investment on a cost basis since we did not have the ability to exercise significant influence over Rock. We also agreed to continue providing to Quicken Loans a secured line of credit of up to $375.0 million to fund mortgage loans for a transition period of up to six months. The line expires onwas repaid in full in January 31, 2003. Rock also licensed the right to use our Quicken Loans trademark for its residential home loan and home equity loan products and we entered into a distribution agreement with Rock through which it will provide mortgage services on Quicken.com.

In October 2002, we sold our residual minority equity interest in Rock to the majority shareholders of Rock. We also received payment in full of the $23.3 million promissory note and related accrued interest due from Rock. The $5.6 million gain on disposal of Quicken Loans discontinued operations recorded in the first quarter of fiscal 2003 included a gain of $6.4 million for the sale of our residual equity interest, a charge of $0.3 million that was the result of the final audit of the tangible shareholders’ equity balance of Quicken Loans, and $0.5 million in legal and other expenses. We did not record a tax benefit related to the transaction because we cannot be assured that we will realize the tax benefit. The trademark license and distribution agreements that we entered into when we sold Quicken Loans remain in effect. Feeseffect and fees under these agreements are being recorded in other income. For the second quarter and first half of fiscal 2003, we recorded $0.9 million under the trademark licensing agreement and $0.4 million under the distribution agreement. Fees due under these agreements are included in amounts due from discontinued operations entities on our balance sheet.

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Intuit KK

On December 23, 2002, we signed a definitive agreement to sell our wholly-owned Japanese subsidiary, Intuit KK, to Advantage Partners, Inc., a private equity investment firm located in Japan. Under the terms of the agreement, Advantage Partners agreed to purchase 100 percent of the outstanding Intuit KK stock for 9.5 billion yen or approximately $79 million as of February 7, 2003, the date the transaction was completed. See Note 14.

In accordance with the provisions of SFAS 144,“Accounting for the Impairment or Disposal of Long-lived Assets,”we determined that Intuit KK became a long-lived asset held for sale during the second quarter of fiscal 2003 because management put a plan in place to sell this asset which met the conditions specified in the pronouncement. SFAS 144 provides that a long-lived asset classified as held for sale should be measured at the lower of its carrying amount or fair value less cost to sell. Since the carrying value of Intuit KK at January 31, 2003 was significantly lower than the fair value, no adjustment to the carrying value of this long-lived asset was necessary during the second quarter of fiscal 2003. Also in accordance with the provisions of SFAS 144, we determined that Intuit KK became a discontinued operation during the second quarter of fiscal 2003. The net assets, operating results and cash flows of Intuit KK have therefore been segregated from continuing operations in our balance sheets, statements of operations and statements of cash flows for all periods presented.

In December 2002, in order to minimize the impact of foreign currency exchange rates on the sale proceeds during the period between the announcement of the sale of Intuit KK and the closing of the transaction, we entered into a foreign currency hedge contract to sell 9.5 billion Japanese yen in February 2003. We will reflect the actual loss of $0.2 million for the fluctuation in the fair value of this contract that occurred during the second quarter of fiscal 2003 in the net gain on the sale of Intuit KK that will be recorded as other income on a cash basis. There was no income recorded under these agreements in the firstthird quarter of fiscal 2003.

7. Industry SegmentDiscontinued Operations Net Revenue and Geographic InformationIncome Taxes

SFAS 131,“Disclosures about Segments of an EnterpriseNet revenue and Related Information,” establishes standardsincome taxes netted against income from discontinued operations for the way in which public companies disclose certain information about reportable segments in the company’s financial reports. Consistent with SFAS 131, weperiods presented were as follows:

                  
   Three Months Ended Six Months Ended
   
 
   January 31, January 31, January 31, January 31,
(In thousands) 2002 2003 2002 2003
 
 
 
 
Net revenue
                
 Quicken Loans $56,493  $  $96,532  $ 
 Intuit KK  14,844   16,231   25,253   26,641 
   
   
   
   
 
 Total net revenue from discontinued operations $71,337  $16,231  $121,785  $26,641 
   
   
   
   
 
Income from discontinued operations before income taxes
                
 Quicken Loans $26,158  $  $41,360  $ 
 Intuit KK  2,881   5,274   3,906   5,633 
   
   
   
   
 
 Total discontinued operations before income taxes $29,039  $5,274  $45,266  $5,633 
   
   
   
   
 
Income taxes netted against income from discontinued operations
                
 Quicken Loans $9,418  $  $14,891  $ 
 Intuit KK  (351)  2,215   (476)  2,366 
   
   
   
   
 
 Total discontinued operations income taxes $9,067  $2,215  $14,415  $2,366 
   
   
   
   
 
Net income from discontinued operations
                
 Quicken Loans $16,740  $  $26,469  $ 
 Intuit KK  3,232   3,059   4,382   3,267 
   
   
   
   
 
 Total net income from discontinued operations $19,972  $3,059  $30,851  $3,267 
   
   
   
   
 

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7.Industry Segment and Geographic Information

We have defined tensix reportable segments, described below, based on factors such as how we manage our operations and how our chief operating decision maker views results. In the second quarter of fiscal 2003, we created three newrevised our fiscal 2002 reportable segments fromto reflect the way we currently manage and view our businesses. We determined that the QuickBooks product component of our fiscal 2002 Small Business segment: QuickBooks, Financial Suppliessegment was a separate reportable segment and Otherwe combined our fiscal 2002 Employer Services segment with the balance of Small Business to arrive at the fiscal 2003 segment called Small Business Products and Services. We also began reporting our Vertical Business Management Solutions (formerly Small Business Verticals) as a separate segment separately fromin fiscal 2003. Finally, we combined our fiscal 2002 Personal Finance and Global Business segments to arrive at the fiscal 2003 segment called Other segment. These changes reflect our continuing focus onBusinesses. We have reclassified previously reported fiscal 2002 and evolution of our Right for My Business strategy for small businesses.first quarter fiscal 2003 segment results to conform to the second quarter fiscal 2003 presentation. All reportable segments except Global Business are basedOther Businesses operate solely in the United States and sell primarily to customers located there. Certain previously reported amounts have been reclassified to conform to the fiscal 2003 presentation.

QuickBooks product revenue is derived primarily from QuickBooks desktop software products. QuickBooks services revenue is derived from QuickBooks Online Edition.

Employer Services product revenue is derived primarily from our QuickBooks Do-It-Yourself Payroll offering, which consists of current payroll tax tables that we provide on a subscription basis to small businesses that prepare their own payrolls. Services revenue for this segment is derived primarily from our outsourced payroll services. Our outsourced payroll services consist of QuickBooks Assisted Payroll Service, a payroll service that is integrated with QuickBooks and handles the back-end aspects of payroll processing, including tax payments and filings; and Intuit Payroll Services Complete Payroll, which provides traditional, full service payroll processing, tax payment and check delivery services. Intuit Payroll Services Complete Payroll encompasses the business of CBS Employer Services, Inc., which we acquired in the fourth quarter of fiscal 2002. Our outsourced payroll business also includes our Premier Payroll Service, which provides traditional full service payroll outsourcing, tax payment and check delivery services distributed through certain financial institutions.

Financial Supplies product revenue is derived primarily from financial supplies, such as paper checks, envelopes, invoices and stationery, for small businesses and individuals and from tax forms, tax return presentation folders and other supplies for professional tax preparers.

Other Small Business Products and Services product revenue for fiscal 2003 is derived primarily from Intuit Information Technology Solutions (formerly Blue Ocean Software, Inc.), a providercomprised of QuickBooks Do-It-Yourself Payroll, financial supplies and software solutions that help businesses manage their information technology resources and assets. We acquired Blue Ocean in the first quarter of fiscal 2003. Services revenue for this segment is derived primarily from outsourced payroll services and QuickBooks support plans. Other revenue for this segment consists of royalties from small business online transactions such as QuickBooks Merchant Account Service and QuickBooks Online Billing.

-15-


Consumer Tax product revenue is derived primarily from TurboTax federal and state consumer desktop tax preparation products. Consumer Tax services revenue is derived primarily from TurboTax for the Web online tax preparation services and consumer electronic filing services.

Professional AccountingTax and Accountants’ Solutions product revenue is derived primarily from ProSeries and Lacerte professional tax preparation software products. Professional AccountingTax and Accountants’ Solutions services revenue is derived primarily from electronic filing and training services.

Personal Finance product revenue is derived primarily from Quicken desktop software products. Personal Finance services revenue is minimal. Other revenue consists of royalties from consumer online transactions and Quicken.com advertising revenue.

Vertical Business Management Solutions (“VBMS”) revenue is derived from four businesses that we acquired in fiscal 2002 that provide small business management solutions for vertical industries. Those businesses are Intuit Eclipse Distribution Management Solutions, Intuit MRI Real Estate Solutions, Intuit Construction Business Solutions and Intuit Public Sector Solutions. VBMS product revenue is derived from business management software that is specific to the industries these businesses serve. VBMS serviceservices revenue consists primarily of technical support, installation, consulting and training services.

Global BusinessOther Businesses consist primarily of personal finance and Canada. Personal finance product revenue is derived primarily from Quicken desktop software products. Personal finance services revenue is minimal while other revenue consists of fees from consumer online transactions and Quicken.com advertising revenue. In Canada, product revenue is derived primarily from localized versions of QuickBooks and Quicken as well as QuickTax desktop software productsproducts. Services revenue in Canada; localized versions of QuickBooks and Quicken as well as TaxCalc desktop software products in the United Kingdom; and Yayoi small business desktop accounting products in Japan. Global Business services revenueCanada consists primarily consists of revenue from software maintenance contracts sold with Yayoi software in Japan.QuickBooks.

OtherCorporate includes revenuecosts such as corporate general and segment operating income (loss) from businessesadministrative expenses that have been discontinued dueare not allocated to divestitures or are insignificant. Otherspecific segments. Corporate also includes reconciling items such as acquisition-related costs (which include acquisition-related charges, amortization of purchased software and charges for purchased research and development), realized net gains or losses on marketable securities and interest and other common costs not allocated to specific segments.income.

The accounting policies of the reportable segments are the same as those described in the summary of significant accounting policies in Note 1. Except for goodwill and purchased intangible assets, Intuit does not generally track assets by reportable segmentssegment and, consequently, does not disclose assets by reportable segments.segment. The following results for the second quarter and first quarterssix months of fiscal 2002 and 2003 are broken out by our reportable segments.

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       Small Business Products and Services    
       
    
               Other Small        
Three months ended             Business        
October 31, 2001     Employer Financial Products &     Consumer
(In thousands) QuickBooks Services Supplies Services Subtotal Tax
  
 
 
 
 
 
Product revenue $24,526  $18,392  $30,283  $  $48,675  $2,537 
Service revenue  27   15,728      10,609   26,337   1,471 
Other revenue           3,215   3,215   204 
   
   
   
   
   
   
 
 Total net revenue  24,553   34,120   30,283   13,824   78,227   4,212 
   
   
   
   
   
   
 
Segment operating income (loss)  314   3,633   14,199   970   18,802   (17,252)
Common expenses                  
   
   
   
   
   
   
 
 Subtotal  314   3,633   14,199   970   18,802   (17,252)
Acquisition-related costs                  
Loss on impairment of long-lived asset                  
Realized net losses on marketable securities                  
Interest and other income                  
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $314  $3,633  $14,199  $970  $18,802  $(17,252)
   
   
   
   
   
   
 

[Additional columns below]

[Continued from above table, first column(s) repeated]
                          
           Vertical            
Three months ended Professional     Business            
October 31, 2001 Accounting Personal Mgmt Global        
(In thousands) Solutions Finance Solutions Business Other Consolidated
  
 
 
 
 
 
Product revenue $5,606  $24,903  $  $8,336  $  $114,583 
Service revenue  1,112   2,783      4,998   27   36,755 
Other revenue     11,032      2,938      17,389 
   
   
   
   
   
   
 
 Total net revenue  6,718   38,718      16,272   27   168,727 
   
   
   
   
   
   
 
Segment operating income (loss)  (17,874)  11,845      (2,815)  (3,656)  (10,636)
Common expenses              (55,552)  (55,552)
   
   
   
   
   
   
 
 Subtotal  (17,874)  11,845      (2,815)  (59,208)  (66,188)
Acquisition-related costs              (42,787)  (42,787)
Loss on impairment of long-lived asset              (27,000)  (27,000)
Realized net losses on marketable securities              (12,254)  (12,254)
Interest and other income              9,810   9,810 
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $(17,874) $11,845  $  $(2,815) $(131,439) $(138,419)
   
   
   
   
   
   
 

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       Small Business Products and Services    
       
    
               Other Small        
Three months ended             Business        
October 31, 2002     Employer Financial Products &     Consumer
(In thousands) QuickBooks Services Supplies Services Subtotal Tax
  
 
 
 
 
 
Product revenue $37,838  $23,739  $30,556  $4,093  $58,388  $3,855 
Service revenue  215   23,443      14,651   38,094   2,005 
Other revenue     410      3,880   4,290   195 
   
   
   
   
   
   
 
 Total net revenue  38,053   47,592   30,556   22,624   100,772   6,055 
   
   
   
   
   
   
 
Segment operating income (loss)  7,215   15,241   14,522   (2,070)  27,693   (15,070)
Common expenses                  
   
   
   
   
   
   
 
 Subtotal  7,215   15,241   14,522   (2,070)  27,693   (15,070)
Acquisition-related costs                  
Realized net gain on marketable securities                  
Interest and other income                  
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $7,215  $15,241  $14,522  $(2,070) $27,693  $(15,070)
   
   
   
   
   
   
 

[Additional columns below]

[Continued from above table, first column(s) repeated]
                          
           Vertical            
Three months ended Professional     Business            
October 31, 2002 Accounting Personal Mgmt Global        
(In thousands) Solutions Finance Solutions Business Other Consolidated
  
 
 
 
 
 
Product revenue $6,350  $25,569  $5,630  $9,362  $  $146,992 
Service revenue  914   771   13,168   5,644   130   60,941 
Other revenue     10,834   5   25      15,349 
   
   
   
   
   
   
 
 Total net revenue  7,264   37,174   18,803   15,031   130   223,282 
   
   
   
   
   
   
 
Segment operating income (loss)  (16,906)  15,336   (7,212)  (5,347)  (3,994)  1,715 
Common expenses              (76,142)  (76,142)
   
   
   
   
   
   
 
 Subtotal  (16,906)  15,336   (7,212)  (5,347)  (80,136)  (74,427)
Acquisition-related costs              (20,221)  (20,221)
Realized net gain on marketable securities              253   253 
Interest and other income              8,336   8,336 
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $(16,906) $15,336  $(7,212) $(5,347) $(91,768) $(86,059)
   
   
   
   
   
   
 

                                  
       Small     Professional Vertical            
Three months ended     Business     Tax & Business            
January 31, 2002     Products & Consumer Accountants' Mgmt Other        
(In thousands) QuickBooks Services Tax Solutions Solutions Businesses Corporate Consolidated
 
 
 
 
 
 
 
 
Product revenue $84,084  $55,008  $78,477  $137,099  $1,950  $56,478  $  $413,096 
Service revenue  53   34,573   6,359   2,138   747   1,159      45,029 
Other revenue     935   1,274         15,574      17,783 
   
   
   
   
   
   
   
   
 
 Total net revenue  84,137   90,516   86,110   139,237   2,697   73,211      475,908 
   
   
   
   
   
   
   
   
 
Segment operating income (loss)  48,189   25,745   20,909   105,254   (1,134)  25,717      224,680 
Common expenses                    (60,194)  (60,194)
   
   
   
   
   
   
   
   
 
 Subtotal  48,189   25,745   20,909   105,254   (1,134)  25,717   (60,194)  164,486 
Acquisition-related costs                    (69,179)  (69,179)
Loss on impairment of long-lived asset                        
Realized net gain on marketable securities                    1,632   1,632 
Interest and other income                    7,635   7,635 
   
   
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $48,189  $25,745  $20,909  $105,254  $(1,134) $25,717  $(120,106) $104,574 
   
   
   
   
   
   
  
  
 
                                  
       Small     Professional Vertical            
Three months ended     Business     Tax & Business            
January 31, 2003     Products & Consumer Accountants' Mgmt Other        
(In thousands) QuickBooks Services Tax Solutions Solutions Businesses Corporate Consolidated
 
 
 
 
 
 
 
 
Product revenue $93,154  $68,727  $86,146  $146,385  $10,017  $60,701  $  $465,130 
Service revenue  342   47,220   8,204   4,783   13,946   853      75,348 
Other revenue     4,704   909      58   11,927      17,598 
   
   
   
   
   
   
   
   
 
 Total net revenue  93,496   120,651   95,259   151,168   24,021   73,481      558,076 
   
   
   
   
   
   
   
   
 
Segment operating income (loss)  51,423   32,983   30,222   118,746   (3,465)  32,405      262,314 
Common expenses                    (77,893)  (77,893)
   
   
   
   
   
   
   
   
 
 Subtotal  51,423   32,983   30,222   118,746   (3,465)  32,405   (77,893)  184,421 
Acquisition-related costs                    (13,742)  (13,742)
Realized net gain on marketable securities                    2,827   2,827 
Interest and other income                    7,770   7,770 
   
   
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $51,423  $32,983  $30,222  $118,746  $(3,465) $32,405  $(81,038) $181,276 
   
   
   
   
   
   
   
   
 

-18-


                                   
        Small     Professional Vertical            
Six months ended     Business     Tax & Business            
January 31, 2002     Products & Consumer Accountants' Mgmt Other        
(In thousands) QuickBooks Services Tax Solutions Solutions Businesses Corporate Consolidated
  
 
 
 
 
 
 
 
Product revenue $108,610  $103,683  $81,014  $142,705  $1,950  $86,207  $  $524,169 
Service revenue  80   60,910   7,830   3,250   747   4,133      76,950 
Other revenue     4,150   1,478         27,479      33,107 
   
   
   
   
   
   
   
   
 
  Total net revenue  108,690   168,743   90,322   145,955   2,697   117,819      634,226 
   
   
   
   
   
   
   
   
 
Segment operating income (loss)  48,503   44,547   3,657   87,380   (1,134)  29,958      212,911 
Common expenses                    (115,746)  (115,746)
   
   
   
   
   
   
   
   
 
 Subtotal  48,503   44,547   3,657   87,380   (1,134)  29,958   (115,746)  97,165 
Acquisition-related costs                    (111,876)  (111,876)
Loss on impairment of long-lived asset                    (27,000)  (27,000)
Realized net loss on marketable securities                    (10,622)  (10,622)
Interest and other income                    17,463   17,463 
   
   
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $48,503  $44,547  $3,657  $87,380  $(1,134) $29,958  $(247,781) $(34,870)
   
   
   
   
   
   
   
   
 
                                   
        Small     Professional Vertical            
Six months ended     Business     Tax & Business            
January 31, 2003     Products & Consumer Accountants' Mgmt Other        
(In thousands) QuickBooks Services Tax Solutions Solutions Businesses Corporate Consolidated
  
 
 
 
 
 
 
 
Product revenue $130,992  $127,115  $90,001  $152,735  $15,647  $90,543  $  $607,033 
Service revenue  557   85,314   10,209   5,697   27,114   2,061      130,952 
Other revenue     8,994   1,104      63   22,802      32,963 
   
   
   
   
   
   
   
   
 
  Total net revenue  131,549   221,423   101,314   158,432   42,824   115,406      770,948 
   
   
   
   
   
   
   
   
 
Segment operating income (loss)  58,638   60,676   15,152   101,840   (10,677)  37,591      263,220 
Common expenses                    (154,035)  (154,035)
   
   
   
   
   
   
   
   
 
 Subtotal  58,638   60,676   15,152   101,840   (10,677)  37,591   (154,035)  109,185 
Acquisition-related costs                    (33,963)  (33,963)
Realized net gain on marketable securities                    3,080   3,080 
Interest and other income                    16,556   16,556 
   
   
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes $58,638  $60,676  $15,152  $101,840  $(10,677) $37,591  $(168,362) $94,858 
   
   
   
   
   
   
   
   
 

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8.     Commitments

Mortgage Line of Credit

In connection with the sale of our Quicken Loans mortgage business in July 2002, we agreed to continue providing to the purchasing company a line of credit of up to $375.0 million to fund mortgage loans for a transition period of up to six months. The line of credit is secured by the related mortgage loans and the principal balance outstanding of $180.1 million at October 31, 2002 was included on our balance sheet under amounts due from discontinued operations entities. The line expires on January 31, 2003. See Note 6.

Reserve for Vacant Facilities

During the third quarter of fiscal 2002, we concluded that we would not occupy two vacant leased buildings in Mountain View, California and that we would be unable to recover a substantial portion of our lease obligations by subleasing the vacant space. The resulting $13.2 million charge was equal to the remaining future lease commitments for these facilities, net of estimated future sublease income. The estimated costs of abandoning these leased facilities reflected management’s best estimates based on market information and trend analyses compiled by our facilities management team with the help of a commercial real estate brokerage firm retained by Intuit. We continue to evaluate our assumptions quarterly for any potentially significant change to the reserve. No material change has been necessary to date. Our actual future cash payments may exceed the total reserve balance at January 31, 2003 by a maximum of $3.7 million if we are unable to sublease either of the properties.

During the second quarter and first quartersix months of fiscal 2003, we made cash lease payments for these two buildings of $0.6 million and $1.2 million and there was a remaining balance of $11.9$11.3 million in the reserve at OctoberJanuary 31, 2002.2003. The short-term portion of the reserve ($2.1 million) is in other current liabilities and the remaining long-term portion is in long-term obligations on our balance sheet. We expect to use the total reserve by the end of fiscal 2010. Our actual future cash payments may exceed the total reserve balance by a maximum of $3.7 million if we are unable to sublease either of the properties.

9.     Other Current Liabilities

Other current liabilities were as follows at the dates indicated:
         
  July 31, October 31,
  2002 2002
  
 
(In thousands)        
Reserve for product returns $35,603  $40,417 
Reserve for rebates  8,201   8,844 
Future cash payments due for CBS Payroll acquisition  25,359   24,522 
Other acquisition and disposition related items  4,667   1,161 
Other accruals  12,264   12,148 
   
   
 
  $86,094  $87,092 
   
   
 

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  July 31, January 31,
(In thousands) 2002 2003
  
 
Reserve for product returns $32,095  $69,924 
Reserve for rebates  8,169   55,463 
Future cash payments due for CBS Payroll acquisition  25,359   24,434 
Other acquisition and disposition related items  4,667   1,627 
Other accruals  11,505   25,407 
   
   
 
  $81,795  $176,855 
   
   
 

10.    Income Taxes

We compute our provision for or benefit from income taxes by applying the estimated annual effective tax rate to income or loss from recurring operations and other taxable items. We recorded income tax benefitsprovisions on pre-tax lossesincome in the firstsecond quarters of fiscal 2002 and 2003 and in the first six months of fiscal 2003. OurWe recorded an income tax benefit on a pre-tax loss in the first six months of fiscal 2002.

The effective tax raterates for those quarters differed from the federal statutorysecond quarter and first six months of fiscal 2003 were approximately 31% and 32%, respectively. The effective tax rate primarily duerates for the second quarter and first six months of fiscal 2002 were approximately 4% and 90%, respectively. The fiscal 2002 effective tax rates reflected a one-time benefit in the second quarter of $34.4 million related to the effectour sale of the itemsVenture Finance Software Corporation and costs from impairment charges in the table below.
          
   Three Months Ended
   
   October 31, October 31,
   2001 2002
   
 
Statutory federal income tax rate  35.0%  35.0%
 State income tax, net of federal benefit  1.7%  1.2%
 Federal research and experimental credits  1.4%  2.9%
 Non-deductible merger-related charges  (6.6%)  (9.1%)
 Tax exempt interest  1.7%  1.4%
 Tax benefit related to divestiture  (4.0%)   
 Other, net  (3.0%)  (1.4%)
   
   
 
Effective income tax rate  26.2%  30.0%
   
   
 
first and second quarters of $9.0 million and $5.4 million, respectively. Excluding these benefits and charges, the effective tax rates for the second quarter and first six months of fiscal 2002 would have been approximately 32% and 33%.

11.    Stockholders’ Equity

Stock Repurchase Program

In May 2001, Intuit’s Board of Directors authorized the company to repurchase up to $500.0 million of common stock from time to time over a three-year period. In July 2002, our Board of Directors increased the authorized purchase amount by $250.0 million to a total of $750.0 million. The stock repurchase program is intended to help offset some of the dilution resulting from the issuance of shares under Intuit’s equity incentive stock plans. Shares of stock repurchased under the program becomebecame treasury shares. During the first quarter of fiscal 2003, we repurchased 6,629,844 shares of our common stock under this program for an aggregate cost of approximately $300.3 million. During the first quarter of fiscal 2003, we also reissued 1,805,291 shares of treasury stock in connection with stock incentive plans. From inception of the program through October 31,December 4, 2002, we had repurchased a total of 14,230,18316,602,583 shares of our common stock for an aggregate cost of approximately $627.3$750.0 million.

When we reissue treasury shares, if the proceeds from the sale are more than the average price we paid to acquire the shares, we record an increase in additional paid-in capital. Conversely, if the proceeds from the sale are less than the average price we paid to acquire the shares, we record a decrease in additional paid-in capital to the extent of increases previously recorded for similar transactions, and a decrease in retained earnings for any remaining amount.

Repurchases through October 31, 2002 have had no significant impact on our net income or loss per share. We intend to continue using our cash and cash equivalents to fund these repurchases in amounts and at such times as we deem appropriate. The stock

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repurchase program was concluded in December 2002 when the authorized purchase amount under the program was reached.

The effect of repurchases through the conclusion of the program in December 2002 increased our basic and diluted net income per share by less than $0.01 per share in the second quarters of fiscal 2002 and 2003 and in the first half of fiscal 2002. Repurchases increased our basic and diluted net income per share by $0.01 per share in the first six months of fiscal 2003.

Distribution and Dilutive Effect of Options

We provide equity incentives to our employees (including those we hire as a result of acquisitions) and to our independent Board members through a carefully managed, broad-based stock incentive program. The following table shows option grants to Named Executives“Named Executives” and to all employees for the periods indicated. Under Securities and Exchange Commission rules for proxy statements, Named Executives are defined as the company’s chief executive officer and each of the four other most highly compensated executive officers.officers during fiscal 2002.
             
  Three Months Twelve Months Ended
  Ended 
  October 31, July 31, July 31,
  2002 2002 2001
  
 
 
Net option grants during the period as a percentage of outstanding shares  0.7%  3.2%  4.7%
Grants to Named Executives during the period as a percentage of total options granted  15.3%  3.5%  7.3%
Grants to Named Executives during the period as a percentage of outstanding shares  0.2%  0.2%  0.4%
Options held by Named Executives as a percentage of total options outstanding  11.5%  10.5%  9.0%

             
  Six Months Twelve Months Ended
  Ended 
  January 31, July 31, July 31,
  2003 2002 2001
  
 
 
Net option grants during the period as a percentage of outstanding shares  1.3%  3.2%  4.7%
Grants to Named Executives during the period as a percentage of total options granted  10.3%  3.5%  7.3%
Grants to Named Executives during the period as a percentage of outstanding shares  0.2%  0.2%  0.4%
Options held by Named Executives as a percentage of total options outstanding  10.3%  10.5%  9.0%

We define net option grants as options granted less options canceled or expired and returned to the pool of options available for grant. Options granted to our Named Executives as a percentage of the total options granted to all employees will vary significantly from quarter to quarter, due in part to the timing of annual performance-based grants to Named Executives. For example, first quarter fiscal 2003 Named Executive grants as a percentage of total grants during the first six months of fiscal 2003 were higher than we expect for fiscal 2003 as a whole because ofdue in part to performance grants to Named Executives during the first quarter.quarter of fiscal 2003.

Stock-Based Incentive Program

We follow APB Opinion No. 25,Accounting for Stock Issued to Employees,” in accounting for these stock-based incentives. See Note 1. In October 1995 the FASB issued SFAS 123,Accounting for Stock Based Compensation.Compensation,” and in December 2002 the FASB issued SFAS 148,“Accounting for Stock-Based Compensation – Transition and Disclosure.Although SFAS 123 allowsthese pronouncements allow us to continue to follow the APB 25 guidelines and not record compensation expense for most stock-based compensation, we are required to disclose annually our pro forma net income (loss) and net income (loss) per share as if we had adopted SFAS 123. Beginning in the first quarter of fiscal 2003, we are voluntarily disclosing pro forma123 and SFAS 123 results on a quarterly basis.148. The pro forma impact of applying SFAS 123 and SFAS 148 in the second quarter and first quarterssix months of fiscal 2002 and 2003 does not necessarily represent the pro forma impact in future quarters or years.

To determine the pro forma impact, we have employed the widely usedwidely-used Black-Scholes model to estimate the fair value of options granted. This valuation model was developed for use in estimating the fair value of traded options that have no vesting restrictions and are fully transferable. This model also requires the input of highly subjective assumptions including the expected stock price volatility. Because our outstanding stock options have characteristics significantly different from those of traded options, and because changes in the subjective input assumptions can materially affect this estimate, we believe the Black-Scholes model does not provide a reliable single measure of the fair value of our stock options. Inputs used for the valuation model are set forth in the tabletables below.
                 
  Options Employee Stock Purchase Plan
  
 
  Three Months Ended Three Months Ended
  
 
  October 31, October 31, October 31, October 31,
  2001 2002 2001 2002
  
 
 
 
Expected life (years)  1.89 - 4.89   1.91 - 4.91   0.50   1.00 
Expected volatility factor  0.74   0.78   0.76   0.74 
Risk-free interest rate (%)  1.23 - 5.47   1.12 - 4.42   3.47 - 5.84   1.80 - 2.70 
Expected dividend yield (%)            

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  Options
  
  Three Months Ended Six Months Ended
  
 
  January 31, January 31, January 31, January 31,
  2002 2003 2002 2003
  
 
 
 
Expected life (years)  1.89 - 4.89   1.92 - 4.92   1.89 - 4.89   1.91 - 4.92 
Expected volatility factor  0.74   0.77   0.74   0.77 - 0.78 
Risk-free interest rate (%)  1.23 - 5.47   1.03 - 4.43   1.23 - 5.47   1.03 - 4.43 
Expected dividend yield (%)            
                 
  Employee Stock Purchase Plan
  
  Three Months Ended Six Months Ended
  
 
  January 31, January 31, January 31, January 31,
  2002 2003 2002 2003
  
 
 
 
Expected life (years)  1.00   1.00   1.00   1.00 
Expected volatility factor  0.74   0.78   0.74   0.78 
Risk-free interest rate (%)  1.80 - 2.70   1.23   1.80 - 2.70   1.23 
Expected dividend yield (%)            

The following table illustrates the effect on our net income (loss) and net income (loss) per share if we had applied the fair value recognition provisions of SFAS 123 to stock-based incentives using the Black Scholes valuation model. For purposes of this reconciliation, we add back to previously reported net income (loss) all stock-based incentive expense that relates to acquisitions then deduct the pro forma stock-based incentive expense determined under the fair value method for all awards. The pro forma stock-based incentive expense has no impact on our cash flow. In the future, we may elect, or be required, to use a different valuation model, which could result in a significantly different impact on our pro forma net income (loss).
          
   Three Months Ended
   
   October 31, October 31,
(In thousands, except per share amounts) 2001 2002
  
 
Net income (loss)
        
 Net loss, as reported $(92,427) $(54,685)
 Add: Stock-based incentive expense included in reported net loss, net of income taxes  926   937 
 Deduct: Total stock-based incentive expense determined under fair value method for all awards, net of income taxes  (23,407)  (22,875)
    
   
 
 Pro forma net loss $(114,908) $(76,623)
    
   
 
Net income (loss) per share
        
 Basic and diluted — as reported $(0.44) $(0.26)
    
   
 
 Basic and diluted — pro forma $(0.54) $(0.37)
    
   
 

                  
   Three Months Ended Six Months Ended
   
 
   January 31, January 31, January 31, January 31,
(In thousands, except per share amounts) 2002 2003 2002 2003
  
 
 
 
Net income (loss)
                
 Net income, as reported $119,868  $128,430  $27,441  $73,745 
 Add: Stock-based incentive expense included in reported net loss, net of income taxes  925   263   1,851   1,200 
 Deduct: Total stock-based incentive expense determined under fair value method for all awards, net of income taxes  (30,475)  (23,997)  (53,882)  (46,871)
   
   
   
   
 
 Pro forma net income (loss) $90,318  $104,696  $(24,590) $28,074 
   
   
   
   
 
Net income (loss) per share
                
 Basic - as reported $0.56  $0.62  $0.13  $0.36 
   
   
   
   
 
 Basic - pro forma $0.42  $0.51  $(0.12) $0.14 
   
   
   
   
 
 Diluted - as reported $0.55  $0.60  $0.13  $0.35 
   
   
   
   
 
 Diluted - pro forma $0.41  $0.49  $(0.12) $0.13 
   
   
   
   
 

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12.    Litigation

On March 3, 2000, a class action lawsuit, Bruce v. Intuit Inc., was filed in the United States District Court, Central District of California, Eastern Division. Two virtually identical lawsuits were later filed: Rubin v. Intuit Inc., was filed on March 8, 2000 in the United States District Court, Southern District of New York and Newby v. Intuit Inc. was filed on April 27, 2000, in the United States District Court, Central District of California, Eastern Division. The Rubin case was dismissed on November 19, 2001. The Bruce and Newby lawsuits were consolidated into one lawsuit, In re Intuit Privacy Litigation, filed on July 28, 2000 in the United States District Court, Central District of California, Eastern Division. Following Intuit’s successful motion to dismiss several of the claims, an amended complaint was filed on May 2, 2001. A similar lawsuit, Almanza v. Intuit Inc. was filed on March 22, 2000 in the Superior Court of the State of California, San Bernardino County, Rancho Cucamonga Division. An amended complaint in the Almanza suit was filed on October 26, 2000. These purported class actions alleged violations of various federal and California statutes and common law claims for invasion of privacy based upon the alleged intentional disclosure to third parties of personal and private customer information entered at Intuit’s Quicken.com Web site. The complaints sought injunctive relief, orders to disgorge profits related to the alleged acts, and statutory and other damages. In August 2001,On January 6, 2003, a settlement between Intuit and the plaintiffs’ counsel in all of the remaining cases except Rubin reached an agreement in principle to resolvewas preliminarily approved by the cases, subject tofederal court with a final approval based onhearing scheduled for June 2003. The proposed settlement terms that are not material to Intuit. The Rubin case was dismissed on November 19, 2001.

Intuit is subject to othercertain routine legal proceedings, as well as demands, claims and threatened litigation, that arise in the normal course of our business. We currently believe that the ultimate amount of liability, if any, for any pending claims of any type (either alone or combined) will not materially affect our financial position, results of operations or liquidity. However, the ultimate outcome of any litigation is uncertain, and either unfavorable or favorable outcomes could have a material negative impact. Regardless of outcome, litigation can have an adverse impact on Intuit because of defense costs, diversion of management resources and other factors.

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13.    Related Parties

LoansOutstanding loans to executive officers and other employees consisted of the following at the dates indicated. Loans to executive officers have generally been made in connection with their relocation and purchase of a new residence near their new place of work. Consistent with the requirements of the Sarbanes-Oxley legislation enacted on July 30, 2002, we did not make or modify any loans to executive officers after July 30, 2002. We do not intend to make or modify any loans to executive officers in the future.
         
  July 31, October 31,
  2002 2002
  
 
(In thousands)        
Loans to executive officers $14,865  $14,891 
Loans to other employees  6,405   5,694 
   
   
 
  $21,270  $20,585 
   
   
 

         
  July 31, January 31,
(In thousands) 2002 2003
  
 
Loans to executive officers $14,865  $14,891 
Loans to other employees  6,405   5,077 
   
   
 
  $21,270  $19,968 
   
   
 

One employee with previously outstanding loans totaling approximately $1.2 million became an executive officer during the first quartersix months of fiscal 2003. Loans to executive officers totaling approximately $1.1 million were also repaid during the first half of fiscal 2003.

14.    Subsequent Events

On February 7, 2003, we completed the sale of our wholly-owned Japanese subsidiary, Intuit KK, to Advantage Partners, Inc., a private equity investment firm located in Japan. Under the terms of the final sale agreement, Advantage Partners purchased 100 percent of the outstanding Intuit KK stock for 9.5 billion yen or approximately $79 million as of February 7, 2003. We will record a gain on disposal of discontinued operations in the third quarter of fiscal 2003. We did not make or modify any loansSee Note 6.

Our Premier payroll offering has been marketed and sold by Wells Fargo Bank to executive officers after July 30, 2002,its customers under the bank’s brand. On February 12, 2003, we acquired for approximately $29 million in cash the rights to brand and we do not intendmarket the offering to make or modify any loans to executive officers in the future.Wells Fargo customers who currently use Intuit’s service.

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ITEM 2
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS


Caution about Forward-Looking Statements

Throughout this Report, we make forward-looking statements that are based on our current expectations, estimates and projections about our business and our industry, and that reflect our beliefs and assumptions based on information available to us at the date of this Report. In some cases, you can identify these statements by words such as “may,” “might,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential” or “continue,” and other similar terms. These forward-looking statements include, among other things, projections of our future financial performance, our anticipated growth, our strategies and trends we anticipate in our businesses and the markets in which we operate and the competitive nature and anticipated growth of those markets.

We caution investors that forward-looking statements are only predictions, based on our current expectations about future events. These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Our actual results, performance or achievements could differ materially from those expressed or implied by the forward-looking statements. Some of the important factors that could impact our future operating results and could cause our results to differ are discussed in this Item 2 under the caption “Risks That Could Affect Future Results.” We encourage you to read that section carefully. You should carefully consider those risks, in addition to the other information in this Report, in our Form 10-K for fiscal 2002 (filed with the SEC on September 25, 2002) and in our other filings with the SEC, before deciding to invest in our stock or to maintain or change your investment. We caution investors not to rely on these forward-looking statements, which reflect management’s analysis only as of the date of this Report. We undertake no obligation to revise or update any forward-looking statement for any reason, except as required by law.

Overview

Intuit’s Mission. Intuit’s mission is to revolutionize howtransform the way people run their businesses and manage their financial lives, and how small businesses and accounting professionals manage their businesses. Our goal is to create changes so profound customers wouldn’t dream of going back to their old ways of keeping their books, doing their taxes or managing their personal finances.lives. Intuit is a leading provider of innovative small business and tax preparation and personal finance software products and services that simplify complex financial tasksare designed for small businesses, consumers and accounting professionals. Our principal products and services include:fall into five principal categories: our QuickBooks line of small business accounting and business management solutions, including our QuickBooks line ofsolutions; small business products and services as well as our Intuit line of industry-specific vertical business managementthat include payroll, financial supplies, technical support and information technology solutions; TurboTax consumer tax products and services; ProSeries and Lacerte professional tax products and services; and Quicken personal finance products and services.

Seasonality. Our tax businesses are highly seasonal. Salesour Intuit line of tax preparation products and services are heavily concentrated in the period from November through April. These seasonal patterns mean that our total net revenue is usually highest during our second and third quarters ending January 31 and April 30. We typically report losses in our first and fourth quarters ending October 31 and July 31 when revenue from our tax businesses are minimal, but operating expenses to develop new products and services continue at relatively consistent levels.

Business Models. Theindustry-specific vertical business models for many of our products and services provide us with significant profit leverage, for three primary reasons. First, these businesses have relatively high fixed costs and low variable costs, so as we increase units sold, we generate more profit per incremental unit sold. Second, as customers move to some of our higher-end products and services, the better product and service mix is resulting in more revenue and profit per customer. Third, as we offer products and services with greater functionality, we can increase prices to reflect the greater value that we deliver to customers.management solutions.

Expanding Customer Segments and Product and Service Offerings. During the last year, we have expanded both the customer segments that we serve, as well as the products and services that we offer our target customers. Historically, we targeted individuals and small businesses with less than 20 employees. We continue to serve those segments with products and services such as QuickBooks, TurboTax and Quicken. In addition, we are now targeting small businesses with up to 250 employees. We are addressing this new customer segment with a number of new products and services under our Right for My Business strategy. We are introducing industry-specific solutions to

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meet the specialized requirements of small businesses in selected vertical industries by developing industry-specific versions of QuickBooks, and acquiring companies that offer business management solutions to small businesses in selected vertical businesses. In addition, we introduced new versions of QuickBooks for companies that, due to their larger size or complexity, have more demanding accounting needs. We have also introduced business solutions that go beyond accounting software to address a wider range of business management challenges that small businesses face. We expect to continue to expand in these directions over the next several years.

Evolving Distribution Channels. We have been expanding our distribution channels to accommodate the expansion of the customer segments we serve and the range of products and services we offer. In the retail channel, we are selling an increasing proportion of our software products directly to a variety of retailers rather than through a few major distributors. As we offer more complex, higher priced software products than our traditional retail software products, we expect that direct sales will continue to become an increasingly important source of revenue and new customers. In addition,The direct channel is also becoming a more important channel for our traditional desktop products, including TurboTax. Finally, as we add products and services that are complimentary to our core products, we are

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focusing on strengthening our cross-selling capabilities. This allows us to generate additional revenue from our existing customers, particularly our small business customers.

Seasonality. Our tax businesses are highly seasonal. Sales of tax preparation products and services are heavily concentrated in the period from November through April. These seasonal patterns mean that our total net revenue is usually highest during our second and third quarters ending January 31 and April 30. Since fiscal 2000, we have seen an increasing portion of our Consumer Tax annual revenue recognized during the third quarter compared to the second quarter, and we expect that trend to continue during fiscal 2003. We typically report losses in our first and fourth quarters ending October 31 and July 31 when revenue from our tax businesses are minimal, but operating expenses to develop new products and services continue at relatively consistent levels.

Impact of Acquisitions. Our recent acquisitions of businesses and assets have had a significant impact onaffected the comparability of our results. We have completed six acquisitions since the beginning of fiscal 2002, — four “vertical,” or industry-specific business management solutions, and two “horizontal” solutions that go beyond accounting software to address small business management needs. These acquired businesses generated nowhich have affected the comparability of revenue for Intuit in the first quarter ofbetween fiscal 2002 and a total of $31.5 million in total net revenue in the first quarter of fiscal 2003. To the extent that aggregate revenue from companies we acquire exceeds their aggregate revenue for the equivalent year-ago period before we acquired them, we consider the revenue to be organic growth rather than growth from acquisitions. On that basis, approximately one-third of our revenue growth during the first quarter of fiscal 2003 was organic growth and two-thirds came from acquisitions. For the full fiscal year, we expect about two-thirds of our revenue growth to be organic.

The impairment and/or amortization of goodwill and other intangible assets we have acquired in connection with acquisitions has also had a significant impact on our operating results, and on the comparability of results from period to period and year over year. During the second quarter and first quartersix months of fiscal 2002, we recorded amortization of goodwill and other intangibles and other acquisition-related charges of $41.1 million.$62.0 million and $103.0 million, which included a total of $22.0 million in impairment charges. Starting with the first quarter of fiscal 2003, we are not amortizingno longer amortize goodwill recorded in connection with acquisitions, in accordance with Statement of Financial Standards No. 142. As a result, our acquisition-related charges significantly decreased during the second quarter and first quarterhalf of fiscal 2003, to $9.5$9.2 million and $18.6 million. However, in the future we may incur impairment charges related to existing goodwill, as well as to goodwill arising out of future acquisitions. Also, future acquisitions may result in significant expenses, including amortization of purchased software, charges for in-process research and development and deferred compensation expenses.

Impact of Dispositions. Dispositions of businesses and assets have also had a significant impact on the comparability of our results. In fiscal 2002, we sold our Quicken Loans mortgage business. We accounted for the sale as discontinued operations, which resulted in net income from discontinued operations of $9.7 million in the first quarter of fiscal 2002, and a gain on disposal of discontinued operations of $5.6 million in the first quarter of fiscal 2003. In addition, during the first quarter of fiscal 2002, we recorded a loss of $27.0 million on impairment of long-lived asset relating to the impairment of the asset we received from the purchaser of our Quicken Bill Manager business in May 2001.

Critical Accounting Policies

In preparing our financial statements, we make estimates, assumptions and judgments that can have a significant impact on our net revenue, operating income and net income, as well as on the value of certain assets and liabilities on our balance sheet. We believe that the estimates, assumptions and judgments involved in the accounting policies described below have the greatest potential impact on our financial statements, so we consider these to be our critical accounting policies. See Note 1 of the financial statements for more information about these critical accounting policies, as well as descriptions of other significant accounting policies.

Net Revenue — Revenue Recognition. Intuit derives revenues from the sale of packaged software products, product support, professional services, outsourced payroll services and multiple element arrangements that may include any combination of these items. We follow the appropriate revenue recognition rules for each type of revenue. See Note 1 of the financial statements,“Net Revenue.”In general, we recognize revenue when
Net Revenue – Revenue Recognition. Intuit derives revenues from the sale of packaged software products, product support, professional services, outsourced payroll services and multiple element arrangements that may include any combination of these items. We follow the appropriate revenue recognition rules for each type of revenue. See Note 1 of the financial statements,“Net Revenue.”In general, we recognize revenue when persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collectibility is probable. However, determining whether and when some of these criteria have been satisfied often involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we report. For example, for multiple element arrangements we must make assumptions and judgments in order to allocate the total price among the various elements we must deliver, to determine whether vendor-specific evidence of fair value exists for each element and to determine whether and when each element has been delivered. If we were to change any of these assumptions or judgments, it could cause a material increase or decrease in the amount of revenue that we report in a particular period. Revenue that we cannot recognize in a particular period is reflected on our balance sheet as deferred revenue and recognized over time as the applicable revenue recognition criteria are satisfied. When we acquire a company, we review its revenue recognition policies promptly and bring them into compliance with our revenue recognition policies where necessary.

Net Revenue – Return and Rebate Reserves. As part of our revenue recognition policy, we estimate future product returns and rebate payments and establish reserves against revenue based on these estimates. Product returns by distributors and retailers principally relate to the return of obsolete products. Our return policy allows distributors and retailers, subject to certain contractual limitations, to return purchased products. For product returns reserves, we consider the volume and price mix of products in the retail channel, trends in retailer inventory, economic trends that might impact customer demand for our products (including the competitive environment and the timing of new releases of our products) and other factors. We fully reserve for obsolete products in the distribution channels.

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persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collectibility is probable. However, determining whether and when some of these criteria have been satisfied often involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we report. For example, for multiple element arrangements we must make assumptions and judgments in order to allocate the total price among the various elements we must deliver, to determine whether vendor-specific evidence of fair value exists for each element and to determine whether and when each element has been delivered. If we were to change any of these assumptions or judgments, it could cause a material increase or decrease in the amount of revenue that we report in a particular period. Revenue that we cannot recognize in a particular period is reflected on our balance sheet as deferred revenue and recognized over time as the applicable revenue recognition criteria are satisfied.
Net Revenue — Return and Rebate Reserves. As part of our revenue recognition policy, we estimate future product returns and rebate payments and establish reserves against revenue based on these estimates. Product returns by distributors and retailers principally relate to the return of obsolete products. Our return policy allows distributors and retailers, subject to certain contractual limitations, to return purchased products. For product returns reserves, we consider the volume and price mix of products in the retail channel, trends in retailer inventory, economic trends that might impact customer demand for our products (including the competitive environment and the timing of new releases of our products) and other factors. We fully reserve for obsolete products in the distribution channels.
  Our rebate reserves include distributor and retailer sales incentive rebates and end-user rebates. Our estimated reserves for distributor and retailer incentive rebates are based on distributors’ and retailers’ actual performance against the terms and conditions of rebate programs, which are typically entered into annually. Our reserves for end-user rebates are estimated based on the terms and conditions of the specific promotional rebate program, actual sales during the promotion, the amount of redemptions received, historical redemption trends by product and by type of promotional program and the economic value of the rebate.
 
  In the past, actual returns and rebates have not generally exceeded our reserves. However, actual returns and rebates in any future period are inherently uncertain. If we were to change our assumptions and estimates, our revenue reserves would change, which would impact the net revenue we report. If actual returns and rebates are significantly greater than the reserves we have established, the actual results would decrease our future reported revenue. Conversely, if actual returns and rebates are significantly less than our reserves, this would increase our future reported revenue. For example, a change of 1% in our return rate assumptions for QuickBooks, TurboTax and Quicken desktop software products would have increased or reduced fiscal 2002 net revenue by approximately $1.6 million, $1.2 million and $0.7 million, respectively. If the historical data we use to calculate these estimates do not properly reflect actual returns or rebates, then we would make a change in the reserves in the period in which the determination is made. See Note 1 of the financial statements,“Net Revenue.”
 
 Reserves for Uncollectible Accounts Receivable. We make ongoing assumptions relating to the collectibility of our accounts receivable. The accounts receivable amount on our balance sheet includes a reserve for accounts that might not be paid. In determining the amount of the reserve, we consider our historical level of credit losses. We also make judgments about the creditworthiness of significant customers based on ongoing credit evaluations, and we assess current economic trends that might impact the level of credit losses in the future. Our reserves have generally been adequate to cover our actual credit losses. However, since we cannot reliably predict future changes in the financial stability of our customers, we cannot guarantee that our reserves will continue to be adequate. If actual credit losses are significantly greater than the reserve we have established, that would increase our general and administrative expenses and reduce our reported net income. Conversely, if actual credit losses are significantly less than our reserve, this would eventually decrease our general and administrative expenses and increase our reported net income. See Note 1 of the financial statements,Concentration of Credit Risk and Significant Customers and Suppliers,” for more information about our accounts receivable.
 
 Goodwill, Purchased Intangibles and Other Long-Lived Assets Impairment Assessments. We make judgments about the recoverability of goodwill, purchased intangible assets and other long-lived assets whenever events or changes in circumstances indicate that an other-than-temporary impairment in the remaining value of the assets recorded on our balance sheet may exist. We test the impairment of goodwill annually or more frequently if indicators of impairment arise. In order to estimate the fair value of long-lived assets, we make various assumptions about the future prospects for the business that the asset relates to and typically estimate future cash flows to be generated by these businesses. Based on these assumptions and estimates, we determine whether we

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need to take an impairment charge to reduce the value of the asset stated on our balance sheet to reflect its estimated fair value. Assumptions and estimates about future values and remaining useful lives are complex and often subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in our business strategy and our internal forecasts. Although we believe the assumptions and estimates we have made in the past have been reasonable and appropriate, different assumptions and estimates could materially impact our reported financial results. More conservative assumptions of the anticipated future benefits from these businesses would result in greater impairment charges, which would decrease net income and result in lower asset values on our balance sheet. Conversely, less conservative assumptions would result in smaller impairment charges, higher net income and higher asset values. At OctoberJanuary 31, 2002,2003, we had $581.4$583.9 million in goodwill and $126.0$124.3 million in intangible assets on our balance sheet. See Note 1,Goodwill, Purchased Intangible Assets and Other Long-lived Assets”and“Recent Pronouncements,”and Note 3 of the financial statements for more information about how we make these judgments.
 
 Income Taxes Estimates of Effective Tax Rates, Deferred Taxes and Valuation Allowance. When we prepare our consolidated financial statements, we estimate our income taxes based on the various jurisdictions where we conduct business. This requires us to estimate our actual current tax exposure and to assess temporary differences that result from differing treatment of certain items for tax and accounting purposes. These differences result in deferred tax assets and liabilities, which we show on our consolidated balance sheet. We must then assess the likelihood that our deferred tax assets will be realized. To the extent we believe that realization is not likely, we establish a valuation allowance. When we establish a valuation allowance or increase this allowance in an accounting period, we must record a tax expense in our statement of operations. See Note 10 of the financial statements.

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  Management must make significant judgments to determine our provision for income taxes, our deferred tax assets and liabilities and any valuation allowance to be recorded against our net deferred tax asset. Our net deferred tax asset as of OctoberJanuary 31, 20022003 was $238.4$234.1 million, net of the valuation allowance of $9.3$6.8 million. We recorded the valuation allowance to reflect uncertainties about whether we will be able to utilize some of our deferred tax assets (consisting primarily of certain net operating losses carried forward by our international subsidiaries and certain state capital loss carryforwards) before they expire. The valuation allowance is based on our estimates of taxable income for the jurisdictions in which we operate and the period over which our deferred tax assets will be realizable. While we have considered future taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for the valuation allowance, we cannot assure that we will not be required to increase the valuation allowance to take into account additional deferred tax assets that we may be unable to realize. An increase in the valuation allowance would have an adverse impact, which could be material, on our income tax provision and net income in the period in which we make the increase.

Results of Operations

GAAP and Company Pro Forma Results

The following table shows our results of operations for the periods indicated prepared in accordance with GAAP. The table also shows results on a company pro forma basis, and a reconciliation of GAAP to pro forma results. We provide pro forma results to give investors an alternative method of assessing our ongoing core business results. Pro forma results are not prepared in accordance with GAAP and are not a substitute for GAAP results. Although company pro forma information is prepared using the same consistent method from quarter to quarter and year to year, it may differ from the pro forma measures used by other companies.

Company pro forma net loss excludes acquisition-related charges, such as amortization of goodwill and intangible assets and impairment charges, and amortization of purchased software and charges for purchased research and development. It also excludes loss on impairment of long-lived asset, gains and losses from marketable securities and other investments, net gains and losses on divestitures, discontinued operations and the tax effects of these transactions.

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    Three Months Ended Three Months Ended
    October 31, 2001 October 31, 2002
    
 
        Pro Forma         Pro Forma    
(In thousands, except per share amounts) GAAP Adjmts Pro Forma GAAP Adjmts Pro Forma
  
 
 
 
 
 
Net revenue:                        
 Products $114,583  $  $114,583  $146,992  $  $146,992 
 Services  36,755      36,755   60,941      60,941 
 Other  17,389      17,389   15,349      15,349 
   
   
   
   
   
   
 
Total net revenue  168,727      168,727   223,282      223,282 
Costs and expenses:                        
 Cost of revenue:                        
  Products, services and other  61,789      61,789   71,313      71,313 
  Amortization of purchased software  1,706   (1,706)     2,977   (2,977)   
 Customer service and technical support  37,759      37,759   41,752      41,752 
 Selling and marketing  59,953      59,953   78,801      78,801 
 Research and development  48,857      48,857   65,682      65,682 
 General and administrative  26,557      26,557   40,161      40,161 
 Charge for purchased research and development           7,789   (7,789)   
 Acquisition-related charges  41,081   (41,081)     9,455   (9,455)   
 Loss on impairment of long-lived asset  27,000   (27,000)            
   
   
   
   
   
   
 
  Total costs and expenses  304,702   (69,787)  234,915   317,930   (20,221)  297,709 
   
   
   
   
   
   
 
Net income (loss) from continuing operations  (135,975)  69,787   (66,188)  (94,648)  20,221   (74,427)
Interest and other income  9,810      9,810   8,336      8,336 
Gains (losses) on marketable securities and other investments, net  (12,254)  12,254      253   (253)   
   
   
   
   
   
   
 
Income (loss) from continuing operations before income taxes  (138,419)  82,041   (56,378)  (86,059)  19,968   (66,091)
Income tax (benefit) provision  (36,263)  17,658   (18,605)  (25,818)  4,008   (21,810)
   
   
   
   
   
   
 
Income (loss) from continuing operations  (102,156)  64,383   (37,773)  (60,241)  15,960   (44,281)
Discontinued operations, net of income taxes:                        
 Net income (loss) from Quicken Loans discontinued operations  9,729   (9,729)            
 Gain (loss) on disposal of Quicken Loans discontinued operations           5,556   (5,556)   
   
   
   
   
   
   
 
Net income (loss) from discontinued operations  9,729   (9,729)     5,556   (5,556)   
   
   
   
   
   
   
 
Net income (loss) $(92,427) $54,654  $(37,773) $(54,685) $10,404  $(44,281)
   
   
   
   
   
   
 
Basic and diluted net loss per share from continuing operations $(0.48)     $(0.18) $(0.29)     $(0.21)
Basic and diluted net income per share from discontinued operations  0.04          0.03        
   
       
   
       
 
Basic and diluted net loss per share $(0.44)     $(0.18) $(0.26)     $(0.21)
   
       
   
       
 
Shares used in basic and diluted per share amounts  211,039       211,039   207,965       207,965 
   
       
   
       
 

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Total Net Revenue

The table below shows totalTotal net revenue of $558.1 million and percentage$770.9 million increased 17% and 22% in the second quarter and first six months of fiscal 2003 compared to the second quarter and first six months of fiscal 2002. The following is a discussion of total net revenue by reportable segment for eachthose periods. In the second quarter of fiscal 2003, we revised our fiscal 2002 reportable segments to reflect the way we currently manage and view our businesses. We determined that the QuickBooks product component of our fiscal 2002 Small Business segment was a separate reportable segment and we combined our fiscal 2002 Employer Services segment with the balance of Small Business to arrive at the fiscal 2003 segment called Small Business Products and Services. We began reporting Vertical Business Management Solutions (formerly Small Business Verticals) as a separate segment in fiscal 2003. Finally, we combined our fiscal 2002 Personal Finance and Global Business segments forto arrive at the first quarters offiscal 2003 segment called Other Businesses. We have reclassified previously reported fiscal 2002 and 2003. We have reclassified somefirst quarter fiscal 2002 information2003 segment results to conform to the second quarter fiscal 2003 presentation. See Note 7 of the financial statements for additional information about our reportable segments.
                       
Total Net Revenue Q1 % Total Net Q1 % Total Net Q1 %
  FY02 Revenue FY03 Revenue Change
    
 
 
 
 
(Dollars in millions)                    
QuickBooks
                    
 Product $24.5      $37.8         
 Service         0.2         
 Other                  
   
       
         
  Subtotal  24.5   15%  38.0   17%  55%
   
       
         
Small Business Products and Services
                    
Employer Services                    
 Product  18.4       23.7         
 Service  15.7       23.5         
 Other         0.4         
   
       
         
  Subtotal  34.1   20%  47.6   21%  39%
   
       
         
Financial Supplies                    
 Product  30.3       30.6         
 Service                  
 Other                  
   
       
         
  Subtotal  30.3   18%  30.6   14%  1%
   
       
         
Other Small Business Products and Services                    
 Product         4.1         
 Service  10.6       14.7         
 Other  3.2       3.8         
   
       
         
  Subtotal  13.8   8%  22.6   10%  64%
   
       
         
Total Small Business Products and Services                    
 Product  48.7       58.4         
 Service  26.3       38.2         
 Other  3.2       4.2         
   
       
         
  Subtotal  78.2   46%  100.8   45%  29%
   
       
         

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     Q1 % Total Net Q1 % Total Net Q1 %
     FY02 Revenue FY03 Revenue Change
     
 
 
 
 
(Dollars in millions)                    
Consumer Tax
                    
 Product  2.5       3.9         
 Service  1.5       2.0         
 Other  0.2       0.2         
   
       
         
  Subtotal  4.2   2%  6.1   3%  45%
   
       
         
Professional
Accounting
Solutions
                    
 Product  5.6       6.4         
 Service  1.1       0.9         
 Other                  
   
       
         
  Subtotal  6.7   4%  7.3   3%  9%
   
       
         
Personal Finance
                    
 Product  24.9       25.5         
 Service  2.8       0.8         
 Other  11.1       10.9         
   
       
         
  Subtotal  38.8   23%  37.2   17%  (4%)
   
       
         
Vertical Business
Management
Solutions
                    
 Product         5.6         
 Service         13.2         
 Other                  
   
       
         
  Subtotal     0%  18.8   8%  n/a 
   
       
         
Global Business
                    
 Product  8.4       9.4         
 Service  5.0       5.6         
 Other  2.9                
   
       
         
  Subtotal  16.3   10%  15.0   7%  (8%)
   
       
         
Other
                    
 Product                  
 Service         0.1         
 Other                  
   
       
         
  Subtotal     0%  0.1   0%  n/a 
   
       
         
   
Total net revenue
 $168.7   100% $223.3   100%  32%
   
   
   
   
     

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QuickBooks

QuickBooks product revenue is derived primarily from QuickBooks desktop software products. QuickBooks services revenue is derived from QuickBooks Online Edition.

QuickBooks total net revenue of $93.5 million increased 55%11% in the firstsecond quarter of fiscal 2003 compared to the firstsecond quarter of fiscal 2002. The revenue increase reflected 32%9% higher unit sales, including unit sales of threetwo new products with enhanced functionality that we did not offer during the firstsecond quarter of fiscal 2002 — QuickBooks Premier, QuickBooks Point of Sale and QuickBooks Enterprise Solutions. These new products were launched at the end of fiscal 2002 as part of our Right for My Business strategy and have significantly higher average selling prices than our traditional line of QuickBooks products. Higher-end QuickBooks products launched during fiscal 2002 as part of our Right for My Business strategy accounted for almost half of the QuickBooks revenue growth during the first quarter of fiscal 2003. Unit sales ofRevenue from our QuickBooks Basic and Pro products increased 9% due primarily to higher average selling prices. Finally, sales of QuickBooks Pro for Mac, which we launched in the second quarter of fiscal 2003, also contributed to revenue growth.

QuickBooks total net revenue of $131.5 million increased more than 25%21% in the first six months of fiscal 2003 compared to the same period of the prior year. The increase was due primarily to strong upgrade sales. We believe that upgrade15% higher unit sales for these products were strong in partand 17% higher average selling prices due to the expansionfiscal 2002 introduction of applications available through the Intuit Developer Network.our higher-priced QuickBooks products. For the full fiscal year, we expect QuickBooks revenue to grow 20 to 30%.

EmployerSmall Business Products and Services

EmployerSmall Business Products and Services product revenue is derived primarily from ourcomprised of QuickBooks Do-It-Yourself Payroll, offering, which consists of current payroll tax tablesfinancial supplies and software solutions that we provide on a subscription basis to smallhelp businesses that preparemanage their own payrolls.information technology resources and assets. Services revenue for this segment is derived primarily from ourcomprised of outsourced payroll services.services and QuickBooks support plans. Our outsourced payroll services consist of QuickBooks Assisted Payroll Service, a payroll service that is integrated with QuickBooks and handles the back-end aspects of payroll processing, including tax payments and filings; and Intuit Payroll Services Complete Payroll, which provides traditional, full service payroll processing, tax payment and check delivery services. Intuit Payroll Services Complete Payroll encompasses the business of CBS

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Employer Services, Inc. (CBS), which we acquired in the fourth quarter of fiscal 2002. Our outsourced payroll business also includes our Premier Payroll Service, which provides traditional full service payroll outsourcing, tax payment and check delivery services distributed through certain financial institutions.

Employer Services revenue increased approximately 39% in the first quarter of fiscal 2003 compared to the same period of the prior year. QuickBooks Do-It-Yourself Payroll revenue increased 28% due to 16% higher unit sales and 12% higher average selling prices driven by price increases. QuickBooks Assisted Payroll Service revenue increased 27% due to price increases in the first quarter of fiscal 2003 and 13% higher unit sales. Intuit Payroll Services Complete Payroll revenue increased 79%, due almost entirely to our acquisition of CBS Employer Services, Inc., which contributed $6.7 million in revenue in its first full quarter of operations as part of Intuit. Premier payroll revenue was flat. We expect the CBS component of Intuit Payroll Services Complete Payroll to be the main source of growth for our Employer Services segment during the remainder of fiscal 2003.

Financial Supplies

Financial Supplies product revenue is derived primarily from financial supplies, such as paper checks, envelopes, invoices and stationery, for small businesses and individuals and from tax forms, tax return presentation folders and other supplies for professional tax preparers.

Financial Supplies revenue was essentially flat in the first quarter of fiscal 2003 compared to the first quarter of fiscal 2002. In the fourth quarter of fiscal 2002, we initiated price increases that resulted in 6% higher average selling prices and higher charges for shipping and handling. These increases were offset by 6% lower unit sales due to a decline in the rate at which new QuickBooks customers are buying financial supplies. Modest but stable growth has been typical for this business, and we expect that historical pattern to continue for fiscal 2003 as a whole.

Service. Other Small Business Products and Services

Other Small Business Products and Services (“OSBPS”) product revenue is derived primarily from Intuit Information Technology Solutions (formerly Blue Ocean Software, Inc.), a provider of software solutions that help businesses manage their information technology resources and assets. We acquired Blue Ocean in the first quarter of fiscal 2003. Services revenue for this segment is derived primarily from QuickBooks support plans. Other revenue consists of royalties from small business online transactions such as QuickBooks Merchant Account Service and QuickBooks Online Billing.

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Other Small Business Products and Services total net revenue of $120.7 million and $221.5 million increased 64%33% and 31% in the second quarter and first six months of fiscal 2003 compared to the same periods of fiscal 2002. Growth in this segment was driven primarily by increases in payroll revenue and the acquisition of Intuit Information Technology Solutions (IITS), formerly Blue Ocean Software, Inc., in the first quarter of fiscal 2003.

Payroll total net revenue increased 33% in the second quarter of fiscal 2003 compared to the firstsecond quarter of fiscal 2002. Blue Oceanthe prior year. Payroll product revenue increased 22% due to 10% higher unit sales and 11% higher average selling prices driven by price increases. Payroll services revenue increased 44% due almost entirely to our acquisition of CBS. IITS contributed $6.0$11.1 million or 68%37% of OSBPSsegment revenue growth during the firstsecond quarter of fiscal 2003. QuickBooks support revenue grew 36%. Although26% due to a 24% increase in the number of support plans did not increase, revenue increased due tosold and continued strength in the higher-priced support plans for higher-end QuickBooks products, such as QuickBooks Premier, QuickBooks Point of Sale and QuickBooks Enterprise Solutions, that we introduced during fiscal 2002.

Payroll total net revenue increased 36% in the first six months of fiscal 2003 compared to the same period of the prior year, due primarily to 25% growth in payroll product revenue because of higher unit sales and higher average selling prices and 48% growth in payroll services revenue due almost entirely to our acquisition of CBS. We expect the CBS component of Intuit Payroll Services Complete Payroll to continue to be a significant source of growth for our payroll business during the remainder of fiscal 2003. IITS contributed $17.1 million or 32% of segment revenue growth during the first six months of fiscal 2003, while QuickBooks support revenue grew 31% on strength in support plans for higher-priced QuickBooks products. We expect IITS and QuickBooks support to continue to be important sources of revenue growth for this segment during the remainder of fiscal 2003.

Consumer Tax

Consumer Tax product revenue is derived primarily from TurboTax federal and state consumer desktop tax preparation products. Consumer Tax services revenue is derived primarily from TurboTax for the Web online tax preparation services and consumer electronic filing services.

Consumer Tax total net revenue of $95.2 million and $101.3 million increased 11% and 12% in the second quarter and first six months of fiscal 2003 compared to the same periods of the prior year. TurboTax for the Web revenue increased $4.9 million or 242% in the second quarter due to 46% unit growth and higher average selling prices for federal tax offerings with advanced functionality. Electronic filing revenue was up 85% in the second quarter of fiscal 2003. Desktop units were down 8% in the second quarter due in part to our increasing use of retail consignment, for which revenue is not recognized until the end user sale is confirmed. The decrease is also due in part to a new direct marketing program called MyCD that we initiated this year. In this campaign, we shipped TurboTax directly to customers early in the season. This has the effect of delaying revenue to the time customers use and pay for the product, rather than when they purchase it at a retail store or from Intuit directly. Due to the seasonal nature of our consumer tax business, the first fiscal quarter typically generates only nominal revenue from consumer tax products and services compared to the second and third quarters of the fiscal year. Consumer Tax revenue increased $1.9 million or 45% in thebusiness, first quarter of fiscal 2003. We do not believe that results for the first quarter of2002 and fiscal 2003 are indicative of revenue trends for the full year, and we will not have complete results for the entire 2002 tax season until late in the fiscal year. was nominal.

Since fiscal 2000, we have seen an increasing portion of our Consumer Tax annual revenue growth during the third quarter compared to the second quarter, and we expect that trend to continue during fiscal 2003. This trend results in part from more customers using our Web-based tax offerings, for which revenue peaks later in the tax season. However, retail sales have also shifted to later in the tax season.

The development and launchseason, in part because of our consumer tax products for the 2002 tax year were completed on schedule and products reached retail shelvesincreasing use of consignment in November 2002.that channel. This year, two additional dynamics are contributing to the shift. First, as noted above, our MyCD marketing campaign is delaying revenue to the third quarter. Second, we are offering versions of TurboTax that are specifically designed for investors, taxpayers preparing for retirement and Spanish-speaking taxpayers as part of our Right for Me product strategy. In addition, federal tax versions of TurboTax desktop products for Windows now includeincorporated product activation technology that prevents a customer from usingin certain TurboTax products this year in an effort to curb multiple unauthorized uses of a single product. If a copy of TurboTaxis “passed along” to print or electronically file a tax returnanother user, we would not recognize the additional revenue from more than one personal computer. We believe these initiatives will contribute to revenue growththe second user until that user activates and pays for the fullproduct — which would be later in the season.

We will not have complete results for the entire 2002 tax season. However, thereseason until late in the fiscal year. There are still ongoing risks and uncertainties associated with our consumer taxConsumer Tax business, including intense competition that could result in lower average selling prices and/or a decline in our share of desktop software sales, inand the retail channel.uncertain impact of product activation.

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Professional AccountingTax and Accountants’ Solutions

Professional AccountingTax and Accountants’ Solutions (“PTAS”) product revenue is derived primarily from ProSeries and Lacerte professional tax preparation software products. Professional Accounting SolutionsPTAS services revenue is derived primarily from electronic filing and training services.

Due to the seasonal naturePTAS total net revenue of our Professional Accounting Solutions business, the first fiscal quarter typically generates only nominal revenue from professional tax products$151.2 million and services compared to the second and third quarters of the fiscal year. Professional Accounting Solutions revenue$158.5 million increased $0.6 million or 9% in the second quarter and first quartersix months of fiscal 2003 compared to the first quartersame periods of fiscal 2002, butthe prior year. The increases are due to price increases related to product enhancements, an increase in cross-sell efforts to the existing tax client base and an increase in the number of customers. Our PTAS business is highly seasonal and we do not believe that this is indicative of revenue trends for the full year. We will not have complete results for the entire 2002 tax season until late in the fiscal year.

Personal Finance

Personal Finance product revenue is derived primarily from Quicken desktop software products. Personal Finance services revenue is nominal. Other revenue consists of royalties from consumer online transactions and Quicken.com advertising revenue.

Personal Finance total net revenue decreased 4% in the first quarter of fiscal 2003 compared to the same period of the prior year. Quicken revenue was essentially flat, reflecting the continuing overall lack of growth in the personal finance desktop software category. An aggregate 8% higher average selling price in the retail channel due primarily to the second quarter fiscal 2002 introduction of Quicken Premier offset a 6% decline in unit sales. Total online services revenue decreased 14% due to the continuing industry-wide decline in spending by purchasers of Internet advertising and our exit from certain online businesses in fiscal 2002. We expect the market for Personal Finance products and services to continue to be flat or decline in the remainder of fiscal 2003.

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Vertical Business Management Solutions

Vertical Business Management Solutions (“VBMS”) revenue is derived from four businesses that we acquired in fiscal 2002 that provide small business management solutions for vertical industries. Those businesses are Intuit Eclipse Distribution Management Solutions, Intuit MRI Real Estate Solutions, Intuit Construction Business Solutions, and Intuit Public Sector Solutions. VBMS product revenue is derived from business management software that is specific to the industries these businesses serve. VBMS serviceservices revenue consists primarily of technical support, installation, consulting and training services.

These vertical businesses contributed $18.8$24.0 million to firstsecond quarter 2003 total net revenue.revenue and $42.8 million to revenue for the first six months of fiscal 2003. We expect 1010% to 30% revenue growth for these businesses in the aggregate during fiscal 2003, over their aggregate revenue for the comparable period before we acquired them. This is somewhat slower growth than we originally anticipated, due in part to some pressure on the higher-priced vertical solutions resulting from the current economic environment.

Global BusinessOther Businesses

Global BusinessOther Businesses consist primarily of personal finance and Canada. Personal finance product revenue is derived primarily from Quicken desktop software products. Personal finance services revenue is minimal while other revenue consists of fees from consumer online transactions and Quicken.com advertising revenue. In Canada, product revenue is derived primarily from localized versions of QuickBooks and Quicken as well as QuickTax desktop software productsproducts. Services revenue in Canada; localized versions of QuickBooks and Quicken as well as TaxCalc desktop software products in the United Kingdom; and Yayoi small business desktop accounting products in Japan. Global Business services revenueCanada consists primarily consists of revenue from software maintenance contracts sold with Yayoi software in Japan.QuickBooks.

Global BusinessOther Businesses total net revenue decreased $1.3of $73.5 million or 8%and $115.4 million was essentially flat in the second quarter and first quartersix months of fiscal 2003 compared to the second quarter and first quartersix months of fiscal 2002. ThisPersonal finance total net revenue of $40.0 million and $77.2 million decreased 13% and 9% while Quicken product revenue declined 6% and 1%, reflecting the continuing overall lack of growth in the personal finance desktop software category. Aggregate average selling prices in the retail channel were 5% higher due to the second quarter fiscal 2002 introduction of Quicken Premier and price increases for the Home and Business product. Lower unit sales more than offset the higher average selling prices. Personal finance other revenue decreased 14% in the second quarter and first six months of fiscal 2003 compared to the same periods of fiscal 2002 due to the continuing industry-wide slowness in spending by purchasers of Internet advertising and our exit from certain online businesses in fiscal 2002. We expect the market for our personal finance offerings to continue to decline is due primarily to a decreaseduring the remainder of $1.8 million in totalfiscal 2003. Total net revenue from Canada which represents a 46% reduction fromof $31.2 million and $33.3 million increased 45%and 31% in the prior year. This reduction is due primarily to accelerationsecond quarter and first half of fiscal 2003 compared to the fourthsecond quarter of fiscal 2002 of shipment of our fall inventory of QuickBooks to retailers in anticipation of a price promotion in theand first quarter of fiscal 2003. Last season, we shipped our fall QuickBooks inventory in the first quarterhalf of fiscal 2002. Total revenue fromThe Canadian introduction of Right for Me consumer tax products targeted at investors, those who maintain home offices and taxpayers preparing for retirement increased average selling prices by 24% and unit sales by 20% in the United Kingdom nearly doubled to $2.1 million due primarily to sales under a new QuickBooks distribution agreement with a financial institution in that country. In Japan, Yayoi product and software maintenance revenues totaling $10.4 million were flat compared to the prior year quarter, reflecting the continuing difficult economic environment there.fiscal 2003 periods.

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Cost of Revenue
                      
   Q1 % of Related Q1 % of Related Q1 %
   FY02 Revenue FY03 Revenue Change
   
 
 
 
 
(Dollars in millions)                    
Cost of revenue:                    
 Cost of products $31.9   28% $29.8   20%  (7%)
 Cost of services  24.3   66%  36.9   61%  52%
 Cost of other revenue  5.6   32%  4.6   30%  (18%)
 Amortization of purchased software  1.7   n/a   3.0   n/a   76%
   
       
         
Total cost of revenue
 $63.5   38% $74.3   33%  17%
   
       
         

                                          
       % of     % of         % of     % of    
   Q2 Related Q2 Related Q2 % YTD Related YTD Related YTD %
(Dollars in millions) FY02 Revenue FY03 Revenue Change FY02 Revenue FY03 Revenue Change
   
 
 
 
 
 
 
 
 
 
Cost of revenue:                                        
 Cost of products $71.6   17% $71.1   15%  (1%) $102.3   20% $99.8   16%  (2%)
 Cost of services  28.5   63%  39.6   53%  39%  52.7   68%  76.2   58%  45%
 Cost of other revenue  6.2   35%  5.2   30%  (16%)  11.3   34%  9.8   30%  (13%)
 Amortization of purchased software  7.2   n/a   3.5   n/a   (51%)  8.9   n/a   6.5   n/a   (27%)
   
       
           
       
         
Total cost of revenue
 $113.5   24% $119.4   21%  5% $175.2   28% $192.3   25%  10%
   
       
           
       
         

There are four components of our cost of revenue: (1) cost of products, which includes the direct cost of manufacturing and shipping our software products; (2) cost of services, which reflects direct costs associated with providing services, including data center costs relating to delivering Internet-based services; (3) cost of other revenue, which includes costs associated with generating advertising and marketing and online transactions revenue; and (4) amortization of purchased software, which represents the cost of depreciating products we obtained through acquisitions over their useful lives.

Cost of products as a percentage of product revenue decreased to 20%15% and 16% in the second quarter and first quarterhalf of fiscal 2003 from 28%17% and 20% in the same periodperiods of the prior year.fiscal 2002. This was primarily due to strong sales of our new higher-priced QuickBooks products,products: QuickBooks Premier, QuickBooks Point of Sale and QuickBooks Enterprise. These products have higher prices but essentially the same manufacturing costs as our lower-priced QuickBooks products, resulting in lower cost of revenue per unit. We also continued to improve the packaging design for certain products and streamline some of our manufacturing processes during the second quarter and first quarterhalf of fiscal 2003. This enabled us to reduce the per-unit materials, manufacturing and shipping costs for our shrink-wrap software products, resulting in cost savings. We expect both of these factors to continue during the remainder of fiscal 2003, resulting in about 2%slightly lower cost of products as a percentage of product revenue for the full fiscal year compared to fiscal 2002.

Cost of services as a percentage of services revenue decreased to 61%53% and 58% in the second quarter and first quartersix months of fiscal 2003 from 66%63% and 68% in the second quarter and first quartersix months of fiscal 2002. This decrease wasThese decreases were primarily attributable to the growth in our Intuit Payroll Services Complete Payroll outsourced payroll business during the quarter. This service hassecond quarter and first half of fiscal 2003. As this business grows, we are leveraging our historical investments in data center and other infrastructure to reduce the unit cost and improve the profitability of outsourced payroll services. We expect lower unit costs thancost of services during the remainder of fiscal 2003 due to this factor and because starting in the third quarter of fiscal 2003 we will no longer pay royalties on our Assisted Payroll offering, which grew only modestly.Premier payroll business to Wells Fargo Bank. See Note 14 of the financial statements.

Cost of other revenue as a percentage of other revenue decreased to 30% in the second quarter and first quarterhalf of fiscal 2003 from 32%35% and 34% in the first quartersame periods of fiscal 2002. In the first quarter of fiscal 2002, we moved a large number of servers that supported Quicken.com from an external hosting company to our own data center and streamlined the infrastructure. ThisOver time, this led to decreased cost of other revenue as a percentage of other revenue for this business.

Amortization of purchased software for the second quarter and first six months of fiscal 2002 included a $5.2 million impairment charge for intangible assets related to Quicken.com advertising revenue. Routine amortization charges increased in the second quarter and first quartersix months of fiscal 2003 compared to the first quartersame periods of fiscal 2002 as a result of additional amortization for purchased intangible assets relating to the acquisitions we completed in the fourth quarter of fiscal 2002.

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Operating Expenses
                      
   Q1 % Total Net Q1 % Total Net Q1 %
   FY02 Revenue FY03 Revenue Change
   
 
 
 
 
(Dollars in millions)                    
Customer service and technical support $37.8   22% $41.8   19%  11%
Selling and marketing  60.0   36%  78.8   35%  31%
Research and development  48.9   29%  65.7   29%  34%
General and administrative  26.6   16%  40.2   18%  51%
   
   
   
   
     
 Subtotal  173.3   103%  226.5   101%  31%
Charge for purchased research and development     n/a   7.8   4%  n/a 
Acquisition-related charges  41.1   24%  9.5   4%  (77%)
Loss on impairment of long-lived asset  27.00   16%     n/a   n/a 
   
   
   
   
     
Total operating expenses
 $241.4   143% $243.8   109%  1%
   
   
   
   
     

                                          
       % Total     % Total         % Total     % Total    
   Q2 Net Q2 Net Q2 % YTD Net YTD Net YTD %
(Dollars in millions) FY02 Revenue FY03 Revenue Change FY02 Revenue FY03 Revenue Change
   
 
 
 
 
 
 
 
 
 
Customer service and technical support $50.3   11% $55.6   10%  11% $86.0   14% $95.2   12%  11%
Selling and marketing  74.7   16%  97.8   18%  31%  131.0   21%  172.6   22%  32%
Research and development  51.4   11%  66.1   12%  29%  98.8   16%  130.2   17%  32%
General and administrative  28.8   6%  38.4   7%  33%  55.0   9%  78.0   10%  42%
   
   
   
   
       
   
   
   
     
 Subtotal  205.2   43%  257.9   46%  26%  370.8   58%  476.0   62%  28%
Charge for purchased research and development     n/a   1.1   0%  n/a      n/a   8.9   1%  n/a 
Acquisition-related charges  62.0   13%  9.2   2%  (85%)  103.0   16%  18.6   2%  (82%)
Loss on impairment of long-lived asset     n/a      n/a   n/a   27.00   4%     n/a   (100%)
   
   
   
   
       
   
   
   
     
Total operating expenses
 $267.2   56% $268.2   48%  0% $500.8   79% $503.5   65%  1%
   
   
   
   
       
   
   
   
     

Overview of Operating Expenses

Total operating expenses were essentially flat in the second quarter and first half of fiscal 2003 compared to the same periods of fiscal 2002. Core operating expenses (which are subtotaled in the table above) increased 26% and 28% in those periods, while acquisition-related charges decreased dramatically. Acquisition-related charges declined because we no longer amortize goodwill and because there were no impairment charges for goodwill or intangible assets during the second quarter and first six months of fiscal 2003.

Customer Service and Technical Support

Customer service and technical support expenses were 19%10% and 12% of total net revenue in the second quarter and first quartersix months of fiscal 2003, compared to 22%11% and 14% in the first quartersame periods of fiscal 2002. We continued to improve our efficiency in fiscal 2003 by increasing the proportion of customer service and technical support we provide through less expensive methods such as Web sites, online chat, email and other electronic means. We benefited from the fiscal 2002 implementation of a number of successful process excellence initiatives that reduced costs while maintaining or increasing service levels. Since support costs are to some extent driven by unit sales, we also began to experience somewhat lower support costs as a percentage of total net revenue due to the addition to the product mix of our newer versions of QuickBooks that have higher average selling prices. However, these benefits were partially offset by increased demand for customer service and technical support due to the increasing complexity of our products and to customer questions relating to product activation technology in TurboTax desktop products. We expect to continue to benefit from lower cost, more scalable electronic customer service and technical support delivery mechanisms and from product mix in the remainder of fiscal 2003.

Selling and Marketing

Selling and marketing expenses were roughly flat as a percentage of revenue between the comparison periods, representing 35%18% and 36%22% of total net revenue in the second quarter and first quartershalf of fiscal 2003, compared to 16% and 21% in the second quarter and first half of fiscal 2002. In fiscal 2003, selling and marketing expenses increased in absolute dollars and as a percentage of total net revenue as we continued to expand our small business marketing programs to support the Right for My Business strategy announced in September 2001. Marketing expenses for our new QuickBooks products with advanced functionality increased 56% compared to the first quarter of fiscal 2002. Our new vertical business management businesses added approximately $6.0$8 million or 8% to5% of total selling and marketing expenses in the first quartersix months of fiscal 2003 compared to the same period of fiscal 2002. Marketing expenses also increased as we expanded marketing programs to support our Consumer Tax Right for Me strategy introduced this tax season. Finally, we added selling and marketing expenses for our newly acquired vertical business management operations in the first half of fiscal 2003. These increases were partially offset by a decrease in selling and marketing expenses as a percentage of total net revenue for our payroll business due to significant revenue growth in that segment. We expect selling and marketing expenses to increase as a percentage of total net revenue in the remainder of fiscal 2003 as we continue to expand marketing programs for

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our new QuickBooks products as well as for the other Right for My Business products and services we recently introduced and those we expect to introduce in the remainder of fiscal 2003.

Research and Development

Research and development expenses were 29%12% and 17% of total net revenue in the second quarter and first six months of fiscal 2003, compared to 11% and 16% in the same periods of fiscal 2002. Research and development expenses in absolute dollars increased 29% and 32% in the second quarter and first half of fiscal 2003 compared to the second quarter and first half of fiscal 2002. Research and development expenses did not include labor costs capitalized in connection with internal use software projects of $10.5 million for the first six months of fiscal 2003 and fiscal 2002 and increased 34% in absolute dollars in$4.6 million for the first quartersix months of fiscal 2003 compared to fiscal 2002. During fiscal 2003, we continued to increase research and development spending in some of our highest-growth businesses — small business, consumer tax and professional accounting solutions. In particular, we continued to invest in new products, particularly those that support our small business Right for My Business and consumer taxConsumer Tax Right for Me strategies. We also added research and development expenses for our newly acquired vertical business management solutions. During the remainder of

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fiscal 2003, we expect to continue to make significant investments in research and development, particularly for new small business and vertical business management solutions products and services.services.

General and Administrative

General and administrative expenses were 18%7% and 10% of total net revenue in the second quarter and first quartersix months of fiscal 2003, compared to 16%6% and 9% in the first quartersame periods of fiscal 2002. General and administrative expenses increased in absolute dollars and as a percentage of total net revenue in the second quarter and first quarterhalf of fiscal 2003 primarily due to acquisition integration costs, and the addition of general and administrative expenses for the companies we acquired in the fourth quarter of fiscal 2002. Bad debt expense was also moderately2002 and higher in the first quarter of fiscal 2003 because we experienced unusually low levels of bad debt expense in fiscal 2002.insurance costs. We expect general and administrative expenses as a percentage of total net revenue to continue to exceed fiscal 2002 levels because of the foregoingthese factors.

Acquisition-Related Charges

In the second quarter and first quarterhalf of fiscal 2003, acquisition-related charges were $9.5$9.2 million and $18.6 million, compared to $41.1$62.0 million and $103.0 million in the first quartersame periods of fiscal 2002. The decrease is primarily attributable to discontinuing goodwill amortization for acquisitions we made prior to July 1, 2001 in accordance with the adoption of SFAS 142. For the second quarter and first quartersix months of fiscal 2002, acquisition-related charges included the amortization of goodwill, purchased intangible assets and deferred compensation expenses arising from acquisitions. They also included impairment charges of $22.0 million. Beginning with the first quarter of fiscal 2003, acquisition-related charges no longer included amortization of goodwill due to our implementationadoption of this new FASB standard for accounting for goodwill acquired in a business combination.SFAS 142. See NotesNote 1,“Recent Pronouncements,”and Note 3 of the financial statements.

Loss on Impairment of Long-lived Asset

The fiscal 2002 loss on impairment of long-lived asset related to the impairment of the asset we received from the purchaser of our Quicken Bill Manager business in May 2001. We regularly perform reviews to determine if the carrying values of our long-lived assets are impaired. During the first quarter of fiscal 2002, events and circumstances indicated impairment of this asset. Based on our resulting analysis of the asset’s fair value, we recorded a charge of $27.0 million in the first quarter of fiscal 2002 to reduce the carrying value of this asset to its estimated fair value of zero, reflecting the deteriorating financial condition of the purchasing company.

Non-Operating Income and Expenses

Interest and Other Income

In the second quarter and first quartersix months of fiscal 2003, interest and other income was $8.3$7.8 million and $16.6 million, compared to $9.8$7.6 million and $17.5 million in the first quartersame periods of fiscal 2002. The decrease was partially due to a continuing decline inIn general, the interest income that we earnedearn on our cash and short-term investment balances reflecting significant decreaseshas been decreasing due in part to a continuing decline in market interest rates compared to the same quarterperiods of the prior year. The decrease during fiscal 2003 wasOur interest income has also been decreasing as a result of lower average cash and short-term investment balances during fiscal 2003 due to theour use of cash to fund our acquisitions and our stock repurchase program. Partially offsetting decreases due to these factors was interest income of $1.6 million and $3.8 million we recorded in the second quarter and first six months of fiscal 2003 in connection with the line of credit we extended to the company that purchased our Quicken Loans mortgage business on July 31, 2002. The line of credit was repaid in full in January 2003. See NotesNote 5, Note 6 and Note 11 of

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the financial statements. Interest earned on customer payroll deposits is reported as revenue for our payroll business, and is not included in interest and other income.

Gains (Losses) on Marketable Securities and Other Investments, Net of Taxes

We recorded a pre-tax net gaingains relating to marketable securities and other investments of $0.3$2.8 million and $3.1 million in the second quarter and first half of fiscal 2003. We recorded a pre-tax net gain of $1.6 million in the second quarter of fiscal 20032002 and a pre-tax net loss of $12.3$10.6 million in the first quartersix months of fiscal 2002. The net loss in the first six months of fiscal 2002 net loss included charges of $7.2 million for declines during the quarterperiod in the market prices of our trading securities and S-1 options and $3.3 million to write down certain long-term investments for which the decline in fair value below carrying value was other-than-temporary. We sold all of our trading securities in the first quarter of fiscal 2002.

Income Tax BenefitTaxes

In the second quarter and first quartersix months of fiscal 2003, we recorded an income tax benefitprovisions of $25.8$55.9 million and $29.9 million on a pre-tax lossincome from continuing operations of $86.1$181.3 million and $94.9 million, resulting in effective tax rates of approximately 31% and 32%. In the second quarter of fiscal 2002, we recorded an income tax provision of $4.7 million on pre-tax income from continuing operations of $104.6 million, resulting in an effective tax rate of approximately 30%4%. In the first quartersix months of fiscal 2002, we recorded an income tax benefit of $36.3$31.5 million on a pre-tax loss from continuing operations of

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$138.4 $34.9 million, resulting in an effective tax rate of approximately 26.2%90%. OurThe fiscal 2002 effective tax raterates reflected a one-time benefit in the second quarter of $34.4 million related to the our sale of Venture Finance Software Corporation and costs from impairment charges in the first and second quarters of $9.0 million and $5.4 million, respectively. Excluding these benefits and charges, the effective tax rates for the second quarter and first quarterssix months of fiscal 2002 would have been approximately 32% and 2003 differed from the federal statutory tax rate primarily due to the effect of the items in the table below.
          
   Three Months Ended
   
   October 31, October 31,
   2001 2002
   
 
Statutory federal income tax rate  35.0%  35.0%
 State income tax, net of federal benefit  1.7%  1.2%
 Federal research and experimental credits  1.4%  2.9%
 Non-deductible merger-related charges  (6.6%)  (9.1%)
 Tax exempt interest  1.7%  1.4%
 Tax benefit related to divestiture  (4.0%)   
 Other, net  (3.0%)  (1.4%)
   
   
 
Effective income tax rate  26.2%  30.0%
   
   
 
33%.

As of OctoberJanuary 31, 2002,2003, we had net deferred tax assets of $238.4$234.1 million, which included a valuation allowance of $9.3$6.8 million for net operating loss carryforwards relating to our international subsidiaries and certain state capital loss carryforwards. The allowance reflects management’s assessment that we may not receive the benefit of certain loss carryforwards of our international subsidiaries and capital loss carryforwards in certain state jurisdictions. While we believe our current valuation allowance is sufficient, it may be necessary to increase this amount if it becomes more likely that we will not realize a greater portion of the net deferred tax assets. We assess the need for an adjustment to the valuation allowance on a quarterly basis.

Discontinued Operations

On July 31, 2002, we sold our Quicken Loans mortgage business segment and accounted for the sale as discontinued operations. In accordance with APB Opinion No. 30, the operating results of Quicken Loans have been segregated from continuing operations in our statement of operations for all periods prior to the sale, including the first quarter of fiscal 2002.sale. In October 2002, we sold our residual equity interest in the purchasing company and recognized a gain of $5.6 million, net of income taxes, on the transaction. See Note 6 of the financial statements.

On December 23, 2002, we signed a definitive agreement to sell our wholly-owned Japanese subsidiary, Intuit KK, for 9.5 billion yen or approximately $79 million as of February 7, 2003, the date the transaction was completed. We will record a gain on disposal of discontinued operations in the third quarter of fiscal 2003. In accordance with SFAS No. 144, the operating results of Intuit KK have been segregated from continuing operations in our statement of operations for all periods presented. See Note 6 and Note 14 of the financial statements.

Liquidity and Capital Resources

At OctoberJanuary 31, 2002,2003, our cash and cash equivalents and short-term investments totaled $831.2 million,$1.1 billion, a $419.2$131.7 million decrease from July 31, 2002. The decrease was primarily due to our use of cash for our stock repurchase program, for an increase in accounts receivable reflecting the strong seasonality of our business and for an acquisition.

We used $55.2generated $166.6 million in cash infrom our operations during the quartersix months ended OctoberJanuary 31, 2002. The primary2003. One of the principal components of cash usedprovided by operations was an increase of $93.6 million in other current liabilities due mainly to higher reserves for returns and rebates that reflect the seasonality of our business. Other significant components of cash provided by operations were a net lossincome from continuing operations of $60.2$64.9 million that was partially offset by and

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adjustments made for non-cash expenses, including depreciation charges of $18.5$36.1 million and acquisition-related charges, charges for purchased research and development and amortization of purchased software totaling $34.0 million. Cash generated by these and other operating activities was partially offset by an increase of $12.4 million.$188.0 million in accounts receivable, reflecting the seasonality of our business.

We generated $88.6used $130.7 million in cash fromfor investing activities during the first quarterhalf of fiscal 2003. Our primary use of cash for investing activities was for the acquisition of Blue Ocean Software, Inc., which totaled $171.7 million net of cash we acquired. We generated cash from short-term investments of $290.4$95.4 million during the quarter,period, with proceeds of $569.7$748.7 million from the sale upon maturity of certain short-term investments partially offset by reinvestments of $279.3$653.3 million. As a result of our continued investment in information systems and infrastructure, we also purchased $55.0 million in property and equipment of $27.7 million.equipment.

We used $257.1$334.0 million in cash for our financing activities in the first quartersix months of fiscal 2003. The primary component of cash used in financing activities was $300.3$423.2 million for the repurchase of treasury stock through our stock repurchase program. See Note 11 of the financial statements. This was partially offset by proceeds of $43.3$90.6 million we received from the issuance of common stock under employee stock plans.

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In May 2001, Intuit’s Board of Directors authorized the company to repurchase up to $500.0 million of common stock over a three-year period. In July 2002, our Board of Directors increased the authorized purchase amount by $250.0 million to a total of $750.0 million. From inception of the program through December 4, 2002, we repurchased a total of 16.6 million shares of our common stock for $750.0 million. The stock repurchase program was concluded in December 2002 when the authorized purchase amount under the program was reached.

In the normal course of business, we enter into leases for new or expanded facilities in both domestic and global locations. We also evaluate, on an ongoing basis, the merits of acquiring technology or businesses, or establishing strategic relationships with and investing in other companies. We may decide to use cash and cash equivalents to fund such activities in the future.

In May 2001, Intuit’s Board of Directors authorized the company to repurchase up to $500.0 million of common stock over a three-year period. In July 2002, our Board of Directors increased the authorized purchase amount by $250.0 million to a total of $750.0 million. The stock repurchase program is intended to help offset some of the dilution resulting from the issuance of shares under Intuit’s employee stock plans. From inception of the program through October 31, 2002, we had repurchased a total of $627.3 million of common stock.

In connection with the sale of our Quicken Loans mortgage business in July 2002, we agreed to continue providing to the purchasing company an interest-bearing line of credit of up to $375.0 million to fund mortgage loans for a transition period of up to six months. The line iswas secured by the related mortgage loans and had an outstanding balance of $245.6 million at July 31, 2002 and $180.1 million at October 31, 2002. The line expires onwas repaid in full in January 31, 2003. See Note 6 of the financial statements.

LoansOutstanding loans to executive officers and other employees totaled $21.3 million at July 31, 2002 and $20.6$20.0 million at OctoberJanuary 31, 2002.2003. Loans to executive officers are primarily relocation loans and none of these were made or modified since July 30, 2002. We do not intend to make or modify executive loans in the future.loans. Loans are generally interest-bearing, secured by real property and have maturity dates of up to 10 years. All interest payments are current in accordance with the terms of the loan agreements. Consistent with the requirements of the Sarbanes-Oxley legislation enacted on July 30, 2002, none of these loans were made or modified since July 30, 2002 and we do not intend to make or modify executive loans in the future. See Note 13 of the financial statements.

We believe that our cash, cash equivalents and short-term investments will be sufficient to meet anticipated seasonal working capital and capital expenditure requirements for at least the next twelve months.

The following table summarizes our contractual obligations to make future payments at OctoberJanuary 31, 2002:2003:
                      
   Payments Due by Period
   
(In millions) Less than 1 1-3 4-5 After 5    
Contractual Obligations year years years years Total

 
 
 
 
 
Restricted cash $13.1  $  $  $  $13.1 
Short-term notes payable  18.0            18.0 
Long-term debt     8.6   2.4   3.4   14.4 
Operating leases  32.0   43.2   31.7   20.9   127.8 
Other obligations  24.5            24.5 
   
   
   
   
   
 
 Total contractual cash obligations $87.6  $51.8  $34.1  $24.3  $197.8 
   
   
   
   
   
 

                      
   Payments Due by Period
   
(In millions) Less than 1 1-3 3-5 More than 5    
Contractual Obligations year years years years Total

 
 
 
 
 
Restricted cash $10.8  $  $  $  $10.8 
Short-term notes payable  2.7            2.7 
Long-term debt     7.4   2.3   3.1   12.8 
Operating leases  30.2   43.6   29.6   19.8   123.2 
Other obligations  24.4            24.4 
   
   
   
   
   
 
 Total contractual cash obligations $68.1  $51.0  $31.9  $22.9  $173.9 
   
   
   
   
   
 

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Restricted cash at OctoberJanuary 31, 20022003 included $5.8 million that we held in escrow in connection with our fiscal 2002 acquisition of CBS Employer Services, Inc. The escrow period expires in June 2003. Restricted cash at OctoberJanuary 31, 20022003 also included $7.3$5.0 million for product rebates due our customers.

Other obligations at OctoberJanuary 31, 20022003 consisted of amounts we owe to former stockholders of CBS Employer Services, Inc. in connection with our acquisition of that company in the fourth quarter of fiscal 2002. This contractual obligation is included in other current liabilities on our balance sheet. See Note 9.

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9 of the financial statements.

Reserves for Returns and Rebates

Activity in our reserves for product returns and for rebates during the first quartersix months of fiscal 2003 and comparative balances at OctoberJanuary 31, 20012002 were as follows:
                     
  Balance Additions     Balance Balance
  July 31, Charged to Returns/ October 31, October 31,
  2002 Expense Redemptions 2002 2001
  
 
 
 
 
(In thousands)                    
Reserve for product returns $35,603  $19,236  $(14,422) $40,417  $31,806 
Reserve for rebates  8,201   15,512   (14,869)  8,844   9,373 

                     
  Balance Additions     Balance Balance
 July 31, Charged to Returns/ January 31, January 31,
(In thousands) 2002 Expense Redemptions 2003 2002
  
 
 
 
 
Reserve for product returns $32,095  $93,854  $(56,025) $69,924  $68,722 
Reserve for rebates  8,169   89,091   (41,797)  55,463   34,908 

Reserves for product returns were slightly higher at OctoberJanuary 31, 20022003 compared to OctoberJanuary 31, 20012002 because of revenue growth and the increased complexity of new QuickBooks products such as QuickBooks Enterprise Solutions, which we reserve at a higher rate than our QuickBooks Basic and Pro products. Reserves for rebates are higher at January 31, 2003 compared to January 31, 2002 because of an increase in end-user rebates in fiscal 2003.

Recent Pronouncements

On June 29, 2001, the FASB issued SFAS 142,Goodwill and Other Intangible Assets.Assets.” SFAS 142 supercedes APB Opinion No. 17,Intangible Assets,” and provides that goodwill and other intangible assets that have an indefinite useful life will no longer be amortized. However, these assets must be reviewed for impairment at least annually or more frequently if an event occurs indicating the potential for impairment. The shift from an amortization approach to an impairment approach applies to all acquisitions completed after June 30, 2001. We adopted the remaining elements of this new standard in the first quarter of fiscal 2003 and therefore ceased amortizing goodwill for acquisitions made prior to July 1, 2001. However, it is possible that in the future we may incur impairment charges related to the goodwill already recorded and to goodwill arising out of future acquisitions. In addition, we will continue to amortize our purchased intangible assets and to assess those assets for impairment as appropriate.

As of the date of adoption of SFAS 142 on August 1, 2002, we had an unamortized acquired intangible assets balance of $123.6 million and an unamortized goodwill balance of $430.8 million. These balances reflect the transfer of $1.9 million in assembled workforce from intangible assets to goodwill in accordance with SFAS 142. In connection with the transitional goodwill impairment evaluation provisions under SFAS 142, we performed a goodwill impairment review as of August 1, 2002 and found no impairment.

In October 2001, the FASB issued SFAS 144,“Accounting for the Impairment or Disposal of Long-Lived Assets,”which applies to financial statements issued for fiscal years beginning after December 15, 2001. SFAS 144 supercedes FASB Statement 121,“Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of,”and portions of APB Opinion No. 30,“Reporting the Results of Operations.”SFAS 144 provides a single accounting model for long-lived assets we expect to dispose of and significantly changes the criteria for classifying an asset as held-for-sale. This classification is important because held-for-sale assets are not depreciated and are stated at the lower of fair value or carrying amount. SFAS 144 also requires expected future operating losses from discontinued operations to be displayed in the period(s) in which the losses are actually incurred, rather than when the amount of the loss is estimated, as was previously required. We adopted SFAS 144 effective August 1, 2002 and there was no impact on our financial position, results of operations or cash flows.

In July 2002, the FASB issued SFAS 146,“Accounting for Costs Associated with Exit and Disposal Activities.”This statement revises the accounting for activities relating to exiting or disposing of businesses or assets under EITF Issue No. 94-3,“Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity.”A formal commitment to a plan to exit an activity or dispose of long-lived assets will no longer be sufficient to record a one-time charge for most exit and disposal costs. Instead, companies will record exit or disposal costs when they are incurred and can be measured at fair value, and will subsequently adjust the recorded liability for changes in estimated cash flows. The provisions of SFAS 146 are effective prospectively for exit or disposal activities initiated after December 31, 2002. Companies may not restate previously issued financial statements for the effect of the provisions of SFAS 146, and liabilities that a company previouslywere recorded under EITF Issue No. 94-3 are not affected. We will assess the impact of adoption of SFAS 146 based on the nature of any exit or disposal activities that are ongoing at that time.

-39-On December 31, 2002, the FASB issued SFAS 148,“Accounting for Stock-Based Compensation – Transition and Disclosure.”This statement amends SFAS 123, “Accounting for Stock-Based Compensation,”to provide

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alternative methods of transition for an entity that voluntarily changes to the fair value based method of accounting for stock-based employee compensation. It also amends the disclosure provisions of that statement to require prominent disclosure about the effects on reported net income of an entity’s accounting policy decisions with respect to stock-based employee compensation. Finally, this statement amends APB Opinion No. 28, “Interim Financial Reporting,”to require disclosure about those effects in interim financial statements. The amendment of the transition and annual disclosure requirements of SFAS 123 are effective for fiscal years ending after December 15, 2002. The amendment of the disclosure requirements of APB Opinion No. 28 is effective for financial reports containing condensed consolidated financial statements for interim periods beginning after December 15, 2002. Since we have not elected to change to the fair value based method of accounting for stock-based employee compensation, the transition provisions of SFAS 148 had no impact on our financial position, results of operations or cash flows. We adopted the disclosure provisions of this statement in the first quarter of fiscal 2003. See Note 11 of the financial statements.

In November 2002, the FASB issued Financial Interpretation No. (“FIN”) 45,“Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.”FIN 45 elaborates on the existing disclosure requirements for most guarantees, including residual value guarantees issued in conjunction with operating lease agreements. It also clarifies that at the time a company issues a guarantee, the company must recognize an initial liability for the fair value of the obligation it assumes under that guarantee and must disclose that information in its interim and annual financial statements. The initial recognition and measurement provisions of this interpretation apply on a prospective basis to guarantees issued or modified after December 31, 2002. The disclosure requirements are effective for financial statements of interim or annual periods ending after December 15, 2002. We are currently evaluating the potential impact of FIN 45. If FIN 45 is applicable to us, our prospective revenue, cost of revenue and operating expenses could be negatively affected.

In January 2003, the FASB issued FIN 46,“Consolidation of Variable Interest Entities.”FIN 46 requires us to consolidate a variable interest entity if we are subject to a majority of the risk of loss from the variable interest entity’s activities or entitled to receive a majority of the entity’s residual returns or both. A variable interest entity is a corporation, partnership, trust or any other legal structure used for business purposes that either does not have equity investors with voting rights or has equity investors that do not provide sufficient financial resources for the entity to support its activities. A variable interest entity often holds financial assets, including loans or receivables, real estate or other property. A variable interest entity may be essentially passive or it may engage in research and development or other activities on behalf of another company. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003. The consolidation requirements apply to older entities in the first fiscal year or interim period beginning after June 15, 2003. Some of the disclosure requirements apply to all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. We do not currently have any variable interest entities and, accordingly, we do not expect our adoption of FIN 46 to have a material impact on our financial position, results of operations or cash flows.

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Risks That Could Affect Future Results

The factors discussed below are cautionary statements that identify important factorsrisks and trends that could impact our future operating results and could cause actual results to differ materially from those anticipated in the forward-looking statements in this Report. Our fiscal 2002 Form 10-K and other SEC filings contain additional details about these risks, as well as other risks that could affect future results.

Company-Wide Risk Factors

Our revenue and earnings are highly seasonal. Seasonality and other factors cause significant quarterly and annual fluctuations in our revenue and net income.Several of our businesses are highly seasonal — particularly our tax businesses, but also small business and personal finance to a lesser extent. This causes significant quarterly fluctuations in our financial results. Revenue and operating results are usually strongest during the second and third fiscal quarters ending January 31 and April 30. We experience lower revenues, and often significant operating losses, in the first and fourth quarters ending October 31 and July 31. Recently we have experienced an increasing concentration of revenue and net income in the third fiscal quarter. Our financial results can also fluctuate from quarter to quarter and year to year due to a variety of factors, including changes in product release dates, and the timing of acquisitions, dispositions, goodwill and intangible assets impairment charges and gains and losses related to marketable securities.

Fluctuations in interest rates can cause significant quarterly and annual fluctuations in our net income and asset values.Recent declinesDeclines in interest rates have resulted in a significant decline in the interest income we earned on our investment portfolio during recent reporting periods, which has had a negative impact on our net income (loss) and net income (loss) per share. Declining interest rates can also reduce the value of our interest rate sensitive assets, such as certain assets that relate to our payroll business.

Our recent acquisitions have presented businessBusiness integration of acquired companies can present challenges and we may not fully realize the intended benefits of theseour acquisitions.During the past few years, we have completed numerous acquisitions. These acquisitions have expanded our product and service offerings, personnel and geographic locations. Integrating and organizing acquired businesses creates challenges for our operational, financial and management information systems, as well as for our product development processes. This can put a strain on our resources and be expensive and time consuming. If we do not adequately address issues presented by growth through acquisitions, we may not fully realize the intended benefits (including financial benefits) of these acquisitions.

Our acquisition strategy entails a number of challenges that could limit our successful implementation of the strategy.A key component of our Right for My Business strategy is to continue to expand our product and service offerings, and we expect that a significant portion of this expansion will result from acquisitions. We could face the following risks relating to our strategy and future acquisitions, in addition to the integration challenges noted above:

  Increased competition for acquisition opportunities could inhibit our ability to complete suitable acquisitions, and could also increase the price we would have to pay to complete acquisitions.
 
  If we are unable to complete acquisitions successfully, we may not be able to develop and market products for new industries or applications with which we may not be familiar.
 
  Future acquisitions may require us to issue shares of our stock and stock options to owners of the acquired businesses, which would result in dilution to the equity interests of our stockholders.
 
  Despite our due diligence reviews, acquired businesses may bring with them unanticipated liabilities, business or legal risks or operating costs that could harm our results of operations or business, reduce or eliminate any benefits of the acquisition or require unanticipated expenses.
 
  If we fail to retain the services of key employees of acquired companies for significant time periods after the acquisition of their companies, we may experience difficulty in managing the acquired company’s business and not realize the anticipated benefits of the acquisition.

Acquisition-related costs can cause significant fluctuation in our net income. Our recent acquisitions have resulted in significant expenses, including amortization of purchased software (which is reflected in cost of revenue), as well as charges for in-process research and development, and amortization and impairment of goodwill, purchased

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intangibles and deferred compensation (which are reflected in operating expenses). Total acquisition-related costs in the categories identified above were $263.4$263.0 million in fiscal 2001, $196.2$196.0 million in fiscal 2002 and $20.2$34.0 million in the first quarterhalf of fiscal 2003. We expect totalFiscal 2003 acquisition-related costs for fiscal 2003 to be $63.7 million, assuming no additional acquisitions or impairment charges. Additional acquisitions, and any additional impairmenthave declined primarily because of the value of purchased assets, could have a significant negative impact on our future operating results.

Recent changes to Financial Accounting Standards Board guidelines relating tochange in accounting for goodwill could make our acquisition-related charges less predictable in any given reporting period.Under the new FASB standard for accounting for goodwill, we must continue to recognize goodwill as an asset but will not amortize goodwill as previously required. Instead, we must separately test goodwill for impairment using a fair-value-based approach at least annually and also when an event occurs indicating the potential for impairment. As a result of this shift, we are no longer recording charges for goodwill amortization.goodwill. However, we may incur less frequent, but larger, impairment charges related to the goodwill already recorded and to goodwill arising out of future acquisitions as we continue to expand our business. We expect total acquisition-related costs for fiscal 2003 to be approximately $66.0 million, assuming no additional acquisitions or impairment charges. As of OctoberJanuary 31, 2002,2003, we had an unamortized goodwill balance of approximately $581.4$583.9 million, which could be subject to impairment charges in the future. Additional acquisitions, and any additional impairment of the value of purchased assets, could have a significant negative impact on our future operating results.

If we are required to account for options under our employee stock plans as a compensation expense, it would significantly reduce our net income and earnings per share.There has been increasing public debate about the proper accounting treatment for employee stock options. Although we are not currently required to record any compensation expense in connection with option grants that have an exercise price at or above fair market value, it is possible that future laws or regulations will require us to treat all stock options as a compensation expense. Note 11 of the financial statements shows the impact that such a change in accounting treatment would have had on our net lossincome (loss) and net lossincome (loss) per share if it had been in effect during the reporting periods shown and if the compensation expense were calculated as described in Note 11.

AThe general decline in economic conditions could lead to reduced demand for our products and services.The continuing downturn in general economic conditions has led to reduced demand for a variety of goods and services, including software and other technology products. If conditions decline, or fail to improve, in geographic areas that are significant to us, such as the United States and Canada, we could see a significant decrease in the overall demand for our products and services that could harm our operating results.

If we do not continue to successfully develop new products and services in a timely manner, our future financial results will suffer.Over the past two years, we have introduced a number of new desktop software products that are specially designed for specific businesses and consumer needs. We believe that it is necessary to continually develop new products and services and to improve existing products and services to remain competitive in the markets we serve. Failure to do so may give competitors opportunities to improve their competitive position at our expense and result in declines in our revenue and earnings. However, developing and improving our products and services is abecomes more complex process involvingas we increase the number of software products that we offer. The development and enhancement processes involve several risks, including challenges in hiring and retaining highly qualified employees, the risk of delays in product and service launches and the risk of defects that hinder performance.

The expansion of our product and service offerings through internal growth and through recent and anticipated acquisitions creates risks due to the increasing complexity and decreasing predictability of our revenue streams.Our expanding range of products and services generates more varied revenue streams than our traditional desktop software businesses. The accounting policies that apply to these revenue streams are more complex than those that apply to our existingtraditional products and services. We expect this trend to continue with future acquisitions. For example, as we begin to offer additional features and options as part of multiple-element sales arrangements, we could be required to defer a higher percentage of our product revenue at the time of sale than we do for currenttraditional products, which would decrease revenue at the time products are shipped, but result in more revenue in fiscal periods after shipment. In addition, some of our acquirednewer businesses offer higher pricedhigher-priced business management software products and services. Revenue attributable to these higher priced products and services tends to be less predictable than revenue from our traditional desktop products, due to longer sales and implementation cycles. These businesses also tend to rely on a relatively small number of large orders for a substantial portion of their revenue in a particular quarter, which could cause our quarterly revenue from these businesses to fluctuate.

The expansion of our product and service offerings creates risks due to the operational infrastructure required to support our expanded portfolio of products and services.Many of our newer businesses depend on a different operational infrastructure than our desktop software businesses, and we must continually develop, expand and modify our internal systems and procedures - including call center, customer management, order management, billing and other systems to support these businesses.

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Despite our efforts to adequately staff and equip our customer service and technical support operations, we cannot always respond promptly to customer requests for assistance.We occasionally experience customer service and support problems, including longer than expected “hold”waiting times for customers when our staffing is inadequate to

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handle a higher than anticipated call volume.volume of requests. These situations can adversely affect customer relationships and our financial performance. In order to improve our customer service and technical support, we must continue to focus on eliminating underlying causes of service and support callsrequests through product improvements, better order fulfillment processes and more robust self-help tools. We must also improve our ability to accurately anticipate demand for customer service and technical support.

We face risks relating to customer privacy and security and increasing regulation, which could hinder the growth of our businesses.Despite our efforts to address customer concerns about privacy and security, these issues still pose a significant risk, and we have experienced lawsuits and negative publicity relating to privacy issues. A major breach of customer privacy or security by Intuit, or even by another company, could have serious consequences for our businesses, including reduced customer interest and/or additional regulation by federal or state agencies. In addition, we have incurred significant expenses to comply with mandatory privacy and security standards and protocols. Additional similar federal and state laws, and/or laws that govern telemarketing activity, may be passed in the future, and the cost of complying with additional legislation could have a negative impact on our operating results.

We face several risks relating to our retail distribution channel.We face ongoing challenges in negotiating favorable terms (including financial terms) with retailers, due in part to the recent trend of declining importance of software as a retail category. In addition, any termination or significant disruption of our relationship with any of our major resellers could result in a decline in our net revenue. Also, any financial difficulties of our retailers could have an adverse effect on our operating expenses if uncollectible amounts from them exceed the bad debt reserves we have established.

If we are unable to significantly increase accountant-facilitated sales, it could have a negative impact on revenue growth. We are currently focused on working with accounting professionals in order to expand our opportunities to sell small business products and services to their clients. This strategy is important for our Professional Accounting Solutions, QuickBooks and Other Small Business Products and Services businesses. We face intense competition in this effort, as there are an increasing number of alliances between accountants and other professional tax preparers and providers of small business software and services that aim to capitalize on accountant-facilitated sales of small business products and services to their clients.

We rely on third-party vendors to handle substantially all outsourced aspects of manufacturing and distribution for our primary retail desktop software products.To manufacture and distribute our primary retail products at the time of product launches and to replenish products in the retail channel after the primary launch, we have manufacturing relationships with Modus Media and Sony, and a distribution arrangement with Ingram Micro Logistics. While we believe that relying on only three outsourcers for product launches and replenishment improves the efficiency and reliability of these activities, relying on any vendor for a significant aspect of our business can have severe negative consequences if the vendor fails to perform at acceptable service levels for any reason, including but not limited to financial difficulties of the vendor.

Actual product returns may exceed returns reserves, particularly for our consumer tax preparation software.We ship more desktop software products to our distributors and retailers than we expect them to sell, in order to reduce the risk that distributors or retailers will run out of products. This is particularly true for our consumer tax products, which have a short selling season. Like most software companies, we have a liberal product return policy and we have historically accepted significant product returns. We establish reserves for product returns in our financial statements, based on estimated future returns of products. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies — Net Revenue — Return and Rebate Reserves.” We closely monitor levels of product sales and inventory in the retail channel in an effort to maintain reserves that are adequate to cover expected returns. In the past, returns have not generally exceeded these reserves. However, if we do experience actual returns that significantly exceed reserves, it would result in lower net revenue.

Legal protection for our intellectual property is not always effective to prevent unauthorized use or copying.Current U.S. laws that prohibit copying give us only limited practical protection from software “pirates,” and the laws of many other countries provide very little protection. Policing unauthorized use of our products is difficult, expensive and time-consuming. Although we have begun to incorporate product activation technology in some of our tax preparation products in order to reduce unauthorized sharing of the products, we expect that software piracy will continue to be a persistent problem for our desktop software products. In addition, the Internet may tend to

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increase, and provide new methods for, illegal copying of the technology used in our desktop and Internet-based products and services. We also face risks relating to our licensing of our intellectual property to third parties. In connection with our sale of our Quicken Loans mortgage business, we licensed the use of the Quicken Loans and Quicken Mortgage trademarks to the purchaser. If the purchaser violates the terms of the trademark license, it could result in serious and irreparable harm to Intuit’s reputation and the value of our Quicken-related brands.

Our ability to conduct business could be impacted by a variety of factors, such as electrical power interruptions, earthquakes, fires, terrorist activities and other similar events.Our business operations depend on the efficient and uninterrupted operation of a large number of computer and communications hardware and software systems. These systems are vulnerable to damage or interruption from electrical power interruptions, telecommunication failures, earthquakes, fires, floods, terrorist activities and their aftermath, and other similar events. Any significant

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interruptions in our ability to conduct our business operations could reduce our revenue and operating income. Our business interruption insurance may not adequately compensate us for the impact of interruptions to our business operations.

Specific Factors Affecting Our QuickBooks, Small Business Products and Services and Vertical Business Management Solutions Segments

ItDespite positive early indicators, it is too earlysoon to provide assurance that our Right for My Business strategywe will be able to generate substantial and sustained revenue growth from new products and services in the small business accounting and business management segments.A key component of our Right for My Business strategy is to continue to expand our small business accounting and management products and services, through internal growth and from acquisitions. To meet our growth goals, we must generate revenue from a wider range of market and customer segments as well as from new products and services. ThereAlthough we are encouraged by early results, there are still a number of risks associated with theour growth strategy, including the following:

  Our strategy depends on our successfully completing acquisitions and integrating acquired companies, which presents a number of challenges as described above under “Company-Wide Risk Factors.”
 
  Our strategy is resulting in a dramatic increase in the number and complexity of the products and services that we offer. This is placing greater demands on our research and development, marketing and sales resources, as we must develop, market and sell both the new products and services as well as periodic enhancements to an expanding portfolio of products and services. This will also require us to continually develop, expand and modify our internal business operations systems and procedures to support new businesses, including our customer service and technical support callcontact centers, and our customer management, order management, billing and other systems.
 
  Many of the new products and services we are and will be offering are much more complex than our traditional core desktop software products and are being priced accordingly. They will therefore require a more consultative sales process, and a higher level of post-sales support. If we are not able to effectively adapt our marketing, sales, distribution and customer support functions to accommodate these changes, we will not succeed in generating significant or sustained revenue from these new businesses.

We face a wide range of competitive risks that could impact our financial results.In the small business arena, we face current competition from competitors’ desktop software, as well as from other Web-based small business services products. Many competitors and potential competitors have begun providing, or have expressed significant interest in providing, accounting and business management products and services to small businesses. As we implement our Right for My Business strategy we face increased competitive threats from larger companies in bigger markets than we have historically faced.

Revenue growth for our vertical business management solutions may be hindered by a variety of factors, which could have a negative impact on overall company growth.Revenue growth for our vertical business management solutions is subject to numerous risks, including the negative impact of the current economic environment on customer purchases of the relatively high-priced software solutions offered by our vertical businesses, and the potential disruption to the businesses during the acquisition integration process. In addition, revenue growth in any particular period may be difficult to predict because of the complex revenue streams generated by these businesses, and the corresponding complexity in the accounting policies that apply to them.

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Our employer servicespayroll business faces a number of risks that could have a negative impact on revenue and profitability.For our employer services,payroll offerings, we must be able to process customer data accurately, reliably and in a timely manner in order to attract and retain customers and avoid the costs associated with errors. Our outsourced payroll businesses other than our Do-It-Yourself product include interest on customer deposits as part of their revenue. If interest rates continue to decline, it would result in less interest revenue for those businesses. In order to generate sustained growth for our Intuit Payroll Services Complete Payroll, we will be required to successfully develop and manage a more extensive and proactive direct field sales operation, which is a different distribution method than those we have historically relied on.

Specific Factors Affecting Our Consumer Tax Segment

We face intense competitive pressures from the private sector in our consumer tax preparation software business.There are formidable current and potential competitors in the private sector, and we expect competition to remain

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intense during fiscal 2003 and beyond. These competitive pressures can have a negative impact on our revenue, profitability and market position.

Our consumer tax preparation business also faces competition from publicly funded government entities.We face current and potential competition from a number of publicly-funded state government entities that are encroaching into the private sector tax preparation business by offering individual taxpayers electronic tax preparation and/or filing services, at no cost to individual taxpayers. This encroachment threat to the private sector tax preparation industry has been increasing in recent months. For example, in November 2002 the California Franchise Tax Board announced plans to significantly expand the state’s electronic tax filing program to enable many taxpayers to prepare their returns online, as well as file returns electronically. If state governmental agencies are ultimately successful in their efforts to develop consumer tax preparation and filing services and to gain consumer acceptance of those services, it could have a significant negative impact on our financial results in future years. The federal government announced a proposal in August 2002 that would mitigate the risk of government encroachment in federal tax preparation and filing services. Under an agreement signed in October 2002, for at least the next three years, a number of private sector companies, rather than the federal government, will provide Web-based federal tax preparation and filing services at no cost to lower income taxpayers and other underserved taxpayers through voluntary public service initiatives such as our Intuit Tax Freedom Project. Despite this positive development, future administrative, regulatory or legislative activity in this area could adversely impact Intuit and other companies that provide tax preparation software and services. Intuit is actively working with others in the private sector, as well as with state government policy makers, to help clarify the appropriate roles for government agencies and the private sector in the electronic commerce marketplace.

The product activation technology that we introduced into certain TurboTax desktop products this season has increased the uncertainty relating to the short-term financial results for our Consumer Tax business. Federal tax versions of TurboTax desktop products for Windows now include product activation technology that helps to prevent unlicensed users from using pass-along and/or counterfeit copies of TurboTax to print or electronically file a tax return. The introduction of product activation has generated negative commentary in the media and in online forums, and has also resulted in a modest increase in the volume of customers contacting our customer service and technical support centers. We believe that product activation is an appropriate measure to protect Intuit’s intellectual property by reducing organized piracy and unauthorized sharing of our product. In turn, this should result in more users of the product purchasing licensed copies. However, in the short-term, there is uncertainty about whether the negative publicity will impact Consumer Tax results this season.

If we fail to maintain reliable and responsive service levels for our electronic tax offerings, we could lose revenue and customers.Our Web-based tax preparation and electronic filing services must effectively handle extremely heavy customer demand during the peak tax season. We face significant challenges in maintaining high service levels, particularly during peak volume service times. The exact level of demand for TurboTax for the Web and electronic filing is impossible to predict. If we are unable to meet customer expectations in a cost-effective manner, we could lose customers, receive negative publicity and incur increased operating costs, any of which could have a significant negative impact on the financial and market success of these businesses.

Specific Factors Affecting Our Personal Finance SegmentBusiness

The long-term viability of our personal finance business will depend on our ability to provide new products and services that attract customers and that can generate revenue sources other than just advertising revenue.growth and enable us to compete effectively.The demand for personal finance software such as Quicken has been weakening over recent years, and the demand for Internet advertising on Web sites like Quicken.com has declined precipitously.weakened significantly over recent years and revenue for our personal finance business has declined. We must identify and capitalize on additional sources of revenue to provide sustainable future growth for our personal finance business. In an effortIt is too early to stimulate customer demand and generate revenue growth, wetell whether our recently launched Quicken Brokerage powered by Siebert an online and telephone-based securities brokerage service for Quicken and Quicken.com customers made available through an exclusive strategic alliance with Siebert Financial Corp., the holding company for Muriel Siebert & Co. Inc. However, it is too early to tell whether this service will generate sustainable revenue growth. Furthermore, it is unlikely that the brokerage service, even if successful, will by itself be sufficient to sustain our personal finance business, so we must identify additional sources for growth.

Our In addition, our personal finance products face aggressive competition that could have a negative impact on revenue, profitability and market position.Our Quicken products compete directly with Microsoft Money which is

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aggressively promoted and priced. We expect competitive pressures for Quicken to continue, both from Microsoft Money and fromwith Web-based personal finance tracking and management tools that are becoming increasinglyoften available at no cost to consumers. Competitive pressures cancould result in reduced revenue and lower profitability for our Quicken product line. There are many competitors for our Internet-based personal finance products and services. However, the general downturn in Internet and technology stocks since March 2000 has resulted in significant consolidation, with fewer, but more financially sound, competitors surviving. This could make it more difficult for us to compete effectively.

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ITEM 3
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


Short-Term Investment Portfolio

We do not hold derivative financial instruments in our short-term investment portfolio. Our short-term investments consist of instruments that meet quality standards consistent with our investment policy. This policy dictates that, for short-term investments, we diversify our holdings and limit our short-term investments with any individual issuer in a managed portfolio to a maximum of $5 million.

Interest Rate Risk

Interest rate risk represents a component ofOur cash equivalents and short-term investment portfolio are subject to market risk due to us because significant declineschanges in interest rates will cause unfavorable changes in our net income (loss) and net income (loss) per share and in the value of our interest rate sensitive assets, liabilities and commitments, particularly those that relate to our payroll business.rates. Interest rate movements affect the interest income earnedwe earn on investments we hold in ourcash equivalents and short-term investment portfolioinvestments and the value of those investments.

Over the past few years, we have experienced significant reductions in our interest income due to declines in interest rates. A significant decreaseThese declines have led to interest rates that are low by historical standards and we do not believe that further decreases in future interest rates will have a material impact on the interest income earned on our cash equivalents and short-term investments held at OctoberJanuary 31, 2002.2003.

Impact of Foreign Currency Rate Changes

We translate foreign currencies (primarily Canadian dollars Japanese yen, and British pounds) into U.S dollars for financial reporting purposes. Accordingly, currency fluctuations can have an impact on our financial results, though the historical impact has generally been immaterial. We believe that our exposure to currency exchange fluctuation risk is insignificant primarily because our global subsidiaries invoice customers and satisfy their financial obligations almost exclusively in their local currencies. Currency exchange risk is also minimized since foreign debt is due exclusively in local foreign currencies. For each of the threefiscal years ended July 31, 2000, 2001 and 2002 and for the first six months of fiscal 2003, there was an immaterial currency exchange impact from our intercompany transactions. Although the impact of currency fluctuations on our financial results has generally been immaterial in the past and we believe that for the reasons cited above currency fluctuations will not be significant in the future, there can be no guarantee that the impact of currency fluctuations will not be material in the future. As of OctoberJanuary 31, 2002,2003, we did not engage inhad one foreign currency hedging activities.hedge contract that related to the sale of our Japanese subsidiary. See Note 6 to the financial statements.

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ITEM 4
CONTROLS AND PROCEDURES


(a) Disclosure Controls and Procedures
 
  The SEC defines the term “disclosure controls and procedures” to mean a company’s controls and other procedures that are designed to ensure that information required to be disclosed in the reports that it files or submits under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Our chief executive officer and our chief financial officer, based on their evaluation of our disclosure controls and procedures within 90 days before the filing date of this report (the “Evaluation Date”), concluded that our disclosure controls and procedures were effective for this purpose.
 
(b) Changes in Internal Controls
 
  There were no significant changes in our internal controls or, to our knowledge, in other factors that could significantly affect these controls subsequent to the Evaluation Date.

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PART II
ITEM 1
LEGAL PROCEEDINGS


On March 3, 2000, a class action lawsuit, Bruce v. Intuit Inc., was filed in the United States District Court, Central District of California, Eastern Division. Two virtually identical lawsuits were later filed: Rubin v. Intuit Inc., was filed on March 8, 2000 in the United States District Court, Southern District of New York and Newby v. Intuit Inc. was filed on April 27, 2000, in the United States District Court, Central District of California, Eastern Division. The Rubin case was dismissed on November 19, 2001. The Bruce and Newby lawsuits were consolidated into one lawsuit, In re Intuit Privacy Litigation, filed on July 28, 2000 in the United States District Court, Central District of California, Eastern Division. Following Intuit’s successful motion to dismiss several of the claims, an amended complaint was filed on May 2, 2001. A similar lawsuit, Almanza v. Intuit Inc. was filed on March 22, 2000 in the Superior Court of the State of California, San Bernardino County, Rancho Cucamonga Division. An amended complaint in the Almanza suit was filed on October 26, 2000. These purported class actions alleged violations of various federal and California statutes and common law claims for invasion of privacy based upon the alleged intentional disclosure to third parties of personal and private customer information entered at Intuit’s Quicken.com Web site. The complaints sought injunctive relief, orders to disgorge profits related to the alleged acts, and statutory and other damages. In August 2001,On January 6, 2003, a settlement between Intuit and the plaintiffs’ counsel in all of the remaining cases except Rubin reached an agreement in principle to resolvewas preliminarily approved by the cases, subject tofederal court with a final approval based onhearing scheduled for June 2003. The proposed settlement terms that are not material to Intuit. The Rubin case was dismissed on November 19, 2001.

Intuit is subject to othercertain routine legal proceedings, as well as demands, claims and threatened litigation, that arise in the normal course of our business. We currently believe that the ultimate amount of liability, if any, for any pending claims of any type (either alone or combined) will not materially affect our financial position, results of operations or liquidity. However, the ultimate outcome of any litigation is uncertain, and either unfavorable or favorable outcomes could have a material negative impact. Regardless of outcome, litigation can have an adverse impact on Intuit because of defense costs, diversion of management resources and other factors.

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ITEM 2
CHANGES IN SECURITIES AND USE OF PROCEEDS

On April 29, 1998, the Board of Directors adopted a stockholder rights plan designed to protect the long-term value of Intuit for its stockholders during any future unsolicited acquisition attempt, as described in Intuit’s fiscal 2002 Form 10-K. Under the terms of the rights plan, a dividend was paid of one right for each share of Common Stock outstanding as of May 11, 1998, and thereafter, one right is issued with each share of Common Stock that becomes outstanding, until the occurrence of certain defined events under the rights plan. Each right established under the rights plan, upon the occurrence of certain defined events under the rights plan, may be exercised to purchase 1/3000th of a share of Series B Junior Participating Preferred Stock. On January 30, 2003, the Board of Directors amended the rights plan to change the exercise price for the rights from $83.33 per 1/3000th share to $300 per 1/3000th share.

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ITEM 4
SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

At Intuit’s Annual Meeting of Stockholders held on December 12, 2002, our stockholders voted on the following proposals:

1.Proposal to elect directors:

         
  For Withheld
  
 
Stephen M. Bennett  182,356,588   3,608,573 
Christopher W. Brody  176,722,167   9,242,994 
William V. Campbell  179,495,419   6,469,742 
Scott D. Cook  184,289,531   1,675,630 
L. John Doerr  184,177,405   1,787,756 
Donna L. Dubinsky  181,293,841   4,671,320 
Michael R. Hallman  176,640,231   9,324,930 
Stratton D. Sclavos  183,962,024   2,003,137 

2.Proposal to amend the Intuit Inc. 2002 Equity Incentive Plan to increase the number of shares of common stock available for issuance under that plan by 4,850,000 shares:

For
Against
Abstain
Broker Non-Votes
94,112,418 90,846,567 1,006,176 0

3.Proposal to amend Intuit’s 1996 Employee Stock Purchase Plan to increase the number of shares of common stock available for issuance under that plan by 1,100,000 shares and increase the frequency of offering periods:

For
Against
Abstain
Broker Non-Votes
181,154,463
3,800,308
1,010,391
0

4.Proposal to amend Intuit’s 1996 Directors Stock Option Plan to increase the number of shares of common stock available for issuance under that plan by 150,000 shares and to add 5,000-share annual option grants for members of the Nominating Committee of our Board of Directors and reduce the annual option grants to eligible Board members to 15,000 shares:

For
Against
Abstain
Broker Non-Votes
155,170,686
29,706,285
1,088,190
0

5.Proposal to adopt the Intuit Inc. Senior Executive Incentive Plan:

For
Against
Abstain
Broker Non-Votes
174,303,097
10,572,826
1,089,238
0

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6.Proposal to ratify the appointment of Ernst & Young LLP as Intuit’s independent auditors for fiscal 2003:

For
Against
Abstain
Broker Non-Votes
167,280,448
17,706,630
978,083
0

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ITEM 5
OTHER MATTERS

CHANGES IN EXECUTIVE OFFICERS

In August 2002, Greg J. Santora, Intuit’s then-current Senior Vice President and Chief Financial Officer, announced his plans to retire from Intuit at the end of calendar 2002. Mr. Santora resigned as an officer of Intuit on January 5, 2003.

Robert B. (“Brad”) Henske was appointed as Senior Vice President and Chief Financial Officer of Intuit on January 6, 2003. He served as Senior Vice President and Chief Financial Officer of Synopsys, Inc., a supplier of electronic design automation software, from May 2000 until January 2003. From January 1997 to December 1999, Mr. Henske was a partner at Oak Hill Capital Management, a Robert M. Bass Group private equity investment firm. Mr. Henske holds a Bachelor of Science degree in Chemical Engineering from Rice University and an MBA in finance and strategic management from The Wharton School, University of Pennsylvania.

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ITEM 6
EXHIBITS AND REPORTS ON FORM 8-K


We have filed the following exhibits as part of this report:

           
      Incorporated By Reference

      
    Filed with this      
Exhibit No. this
No.Exhibit DescriptionForm 10-QFormFile No.Date Filed

4.01Third Amended and Restated Rights Agreement dated as of January 30, 2003 between Intuit Inc. and American Stock Transfer and Trust Company, as Rights Agent8-A/A000-211802/18/03
4.02 Form 10-Qof Right Certificate for Series B Junior Participating Preferred Stock (included in Exhibit 4.01 as Exhibit B) Form File No.8-A/A Date Filed

000-21180
 
2/18/03
 
 
 
 
10.01#   Addendum for Fulfillment Products
10.01+Separation Agreement dated December 30, 2002 between Intuit Inc. and Services for FSG and P-Tap Non-Imprintable Products, dated October 11, 2002Greg J. Santora X      

 
 
 
 
 
10.02+ Amended and Restated Secured Balloon Payment Promissory Note for the principal amount of $1,030,500Employment Agreement dated December 30, 2002 between Intuit Inc. and Dennis Adsit, dated November 26, 2001Robert “Brad” Henske X      

 
 
 
 
 

#10.03+ We have requested confidential treatment for certain portions of this exhibit. We have omitted such portions from this filing and filed them separately with the Securities and Exchange Commission.
+Intuit Inc. Senior Executive Incentive Plan adopted on December 12, 2002 DEF14A Appendix 3000-2118010/23/02
10.04+1996 Directors Stock Option Plan and forms of Agreement, as amended by the Board on January 30, 2003X
10.05+1998 Option Plan for Mergers and Acquisitions, as amended by the Board on January 29, 2003X
10.06+2002 Equity Incentive Plan, as amended by the Board on January 29, 2003X
10.07+1996 Employee Stock Purchase Plan, as approved by the stockholders on December 12, 2002S-8333-10221312/26/02

+     Management compensatory plan or arrangement.

Reports on Form 8-K filed during the firstsecond quarter of fiscal 2003:

1. On August 1,November 15, 2002, Intuit filed a report on Form 8-K to report under Item 5 its financial results for the quarter ended October 31, 2002. Intuit’s balance sheet and statement of operations for the quarter ended October 31, 2002 were included in the 8-K.
2.On December 3, 2002, Intuit submitted a Report on Form 8-K to report under Item 9 that it was reiterating its then-current fiscal 2003 guidance.
3.On January 7, 2003, Intuit filed a report on Form 8-K to report under Item 5 that it had completed the acquisition of substantially all of the assets of Eclipse, Inc. No financial statements were filed with the report.
2.On August 14, 2002, Intuit submitted a report on Form 8-K to report under Item 9 that Stephen M. Bennett and Greg J. Santora each submitted to the Securities and Exchange Commission a Statement under Oath Regarding Facts and Circumstances Relating to Exchange Act Filings. These statements cover Intuit’s Annual Report on Form 10-K for the fiscal year ended July 31, 2001 and all quarterly reports on Form 10-Q, current reports on Form 8-K and all definitive proxy materials filed by Intuit since Intuit filed its fiscal year 2001 Form 10-K on October 5, 2001. No financial statements were submitted with the report.
3.On August 15, 2002, Intuit filed a report on Form 8-K to report under Item 2 that it had completed the sale of its Quicken Loans mortgage business to BRFC LLC. Intuit’s Unaudited Pro Forma Condensed Balance Sheetappointed Robert “Brad” Henske as of April 30, 2002, Unaudited Pro Forma Condensed Consolidated Statement of Operations for the nine months ended April 30, 2002 and Unaudited Pro Forma Condensed Consolidated Statements of Operations for the year ended  July 31, 2001 were filed with the report.
4.On August 22, 2002, Intuit filed a report on Form 8-K to report under Item 5 that it had signed an agreement to acquire Blue Ocean Software, Inc. as well as to report its financial results for the fourth quarter and fiscal year ending July 31, 2002. Intuit’s statement of operations for the fourth quarter and the year ended July 31, 2002 and the balance sheet for the fiscal year ending July 31, 2002 were filed with the report. The report also disclosed that Greg Santora, Senior Vice President and Chief Financial Officer of Intuit, has decided to retire from Intuit at the end of the calendar yearOfficer. Mr. Henske replaced Greg Santora, who announced his retirement in August 2002 and will remain in his current role until then.

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5.On September 24, 2002, Intuit filed a reportresigned on Form 8-K to report under ItemJanuary 5, that it had completed the acquisition of Blue Ocean Software, Inc. No financial statements were filed with the report.
6.On September 26, 2002, Intuit submitted a Report on Form 8-K to report under Item 9 that Stephen M. Bennett and Greg J. Santora each submitted to the Securities and Exchange Commission a Statement under Oath Regarding Facts and Circumstances Relating to Exchange Act Filings. These statements cover Intuit’s Annual Report on Form 10-K for the fiscal year ended July 31, 2002.2003. No financial statements were submitted with the report.

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SIGNATURES


     Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

INTUIT INC.
(Registrant)

     
 INTUIT INC.
(Registrant)
 
Date:  December 5, 2002February 28, 2003 By: /s/ Greg J. SantoraRobert B. Henske
    
    Greg J. Santora
Robert B. Henske
Senior Vice President and Chief Financial Officer

(Authorized Officer and Principal Financial Officer)

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CERTIFICATION

I, Stephen M. Bennett, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Intuit Inc.;
 
2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
 
3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
 
4. The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

 a. designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
 b. evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
 c. presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

5. The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent function):

 a. all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and
 
 b. any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and

6. The registrant’s other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

Date:  December 2, 2002

 
Date: February 28, 2003
 
By:/s/   /s/ Stephen M. Bennett

 
        
Stephen M. Bennett

President and Chief Executive Officer
 

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CERTIFICATION

I, Greg J. Santora,Robert B. Henske, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Intuit Inc.;
 
2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
 
3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
 
4. The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

 a. designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
 b. evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
 c. presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

5. The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent function):

 a. all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and
 
 b. any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and

6. The registrant’s other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

Date:  December 2, 2002

 
Date:  February 28, 2003

By:
/s/  Greg J. Santora
   /s/ Robert B. Henske

Greg J. Santora
        Robert B. Henske
Senior Vice President and Chief Financial Officer
 

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EXHIBIT INDEX

   
Exhibit

Number
 
Exhibit Description

10.01+
 
Separation Agreement dated December 30, 2002 between Intuit Inc. and Greg J. Santora
10.01#Addendum for Fulfillment Products and Services for FSG and P-Tap Non-Imprintable Products, dated October 11, 2002
10.02+ Amended and Restated Secured Balloon Payment Promissory Note for the principal amount of $1,030,500Employment Agreement dated December 30, 2002 between Intuit Inc. and Dennis Adsit, dated November 26, 2001Robert “Brad” Henske
10.04+1996 Directors Stock Option Plan and forms of Agreement, as amended by the Board on January 30, 2003
10.05+1998 Option Plan for Mergers and Acquisitions, as amended by the Board on January 29, 2003
10.06+2002 Equity Incentive Plan, as amended by the Board on January 29, 2003
 

#We have requested confidential treatment for certain portions of this exhibit. We have omitted such portions from this filing and filed them separately with the Securities and Exchange Commission.
+Management compensatory plan or arrangement.

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