UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
Form 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2020March 31, 2021
or 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission File Number: 001-38047
Rent-A-Center, Inc.
(Exact name of registrant as specified in its charter)
Delaware45-0491516
(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)Identification No.)
5501 Headquarters Drive
Plano, Texas 75024
(Address, including zip code of registrant’s principal executive offices)
Registrant’s telephone number, including area code: 972-801-1100
Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common stock, $.01 par valueRCIIThe Nasdaq Stock Market
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes     No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes       No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes      No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of July 29, 2020:April 28, 2021:
ClassOutstanding
Common stock, $.01 par value53,825,72766,309,348




TABLE OF CONTENTS
 
  Page No.
Condensed Consolidated Balance Sheets as of June 30, 2020March 31, 2021 and December 31, 20192020
Condensed Consolidated Statements of Cash Flows for the six-monththree-month periods ended June 30, 2020March 31, 2021 and 20192020
 


i


Item 1. Condensed Consolidated Financial Statements.
RENT-A-CENTER, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
 
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
(In thousands, except per share data)(In thousands, except per share data)(In thousands, except per share data)
RevenuesRevenuesRevenues
StoreStoreStore
Rentals and feesRentals and fees$534,737  $551,680  $1,102,737  $1,115,034  Rentals and fees$745,534 $568,000 
Merchandise salesMerchandise sales108,080  70,842  209,460  175,312  Merchandise sales232,793 101,380 
Installment salesInstallment sales17,643  17,270  32,390  32,706  Installment sales17,773 14,747 
OtherOther775  1,244  1,497  1,908  Other918 722 
Total store revenuesTotal store revenues661,235  641,036  1,346,084  1,324,960  Total store revenues997,018 684,849 
FranchiseFranchiseFranchise
Merchandise salesMerchandise sales18,047  10,673  30,484  19,129  Merchandise sales33,055 12,437 
Royalty income and feesRoyalty income and fees4,464  4,216  9,117  8,530  Royalty income and fees6,709 4,653 
Total revenuesTotal revenues683,746  655,925  1,385,685  1,352,619  Total revenues1,036,782 701,939 
Cost of revenuesCost of revenuesCost of revenues
StoreStoreStore
Cost of rentals and feesCost of rentals and fees157,124  155,658  322,579  311,030  Cost of rentals and fees247,035 165,455 
Cost of merchandise soldCost of merchandise sold102,960  76,034  201,717  179,425  Cost of merchandise sold240,106 98,757 
Cost of installment salesCost of installment sales6,092  5,682  11,117  10,606  Cost of installment sales6,041 5,025 
Total cost of store revenuesTotal cost of store revenues266,176  237,374  535,413  501,061  Total cost of store revenues493,182 269,237 
Franchise cost of merchandise soldFranchise cost of merchandise sold18,038  10,480  30,562  18,621  Franchise cost of merchandise sold33,077 12,524 
Total cost of revenuesTotal cost of revenues284,214  247,854  565,975  519,682  Total cost of revenues526,259 281,761 
Gross profitGross profit399,532  408,071  819,710  832,937  Gross profit510,523 420,178 
Operating expensesOperating expensesOperating expenses
Store expensesStore expensesStore expenses
LaborLabor129,929  152,899  283,723  314,555  Labor156,707 153,794 
Other store expensesOther store expenses160,756  149,225  322,474  313,019  Other store expenses170,133 161,718 
General and administrative expensesGeneral and administrative expenses32,943  38,534  72,118  71,458  General and administrative expenses49,125 39,175 
Depreciation and amortizationDepreciation and amortization14,348  15,121  29,261  30,894  Depreciation and amortization13,393 14,913 
Other charges and (gains)7,921  (77,537) 9,624  (44,167) 
Other chargesOther charges51,119 1,703 
Total operating expensesTotal operating expenses345,897  278,242  717,200  685,759  Total operating expenses440,477 371,303 
Operating profitOperating profit53,635  129,829  102,510  147,178  Operating profit70,046 48,875 
Debt refinancing chargesDebt refinancing charges8,743 
Interest expenseInterest expense4,161  10,092  8,608  19,481  Interest expense11,990 4,447 
Interest incomeInterest income(265) (1,997) (409) (2,871) Interest income(74)(144)
Earnings before income taxesEarnings before income taxes49,739  121,734  94,311  130,568  Earnings before income taxes49,387 44,572 
Income tax expense11,246  27,279  6,526  28,790  
Income tax expense (benefit)Income tax expense (benefit)6,835 (4,720)
Net earningsNet earnings$38,493  $94,455  $87,785  $101,778  Net earnings$42,552 $49,292 
Basic earnings per common shareBasic earnings per common share$0.72  $1.74  $1.62  $1.88  Basic earnings per common share$0.76 $0.90 
Diluted earnings per common shareDiluted earnings per common share$0.70  $1.70  $1.58  $1.83  Diluted earnings per common share$0.64 $0.88 
Cash dividends declared per common shareCash dividends declared per common share$0.31 $
See accompanying notes to condensed consolidated financial statements.

1


RENT-A-CENTER, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
 
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
(In thousands)(In thousands)(In thousands)
Net earningsNet earnings$38,493  $94,455  $87,785  $101,778  Net earnings$42,552 $49,292 
Other comprehensive income (loss):
Foreign currency translation adjustments, net of tax of $5 and $(57), $(1,034) and $81 for the three and six months ended June 30, 2020 and 2019, respectively17  (217) (3,889) 304  
Total other comprehensive income (loss)17  (217) (3,889) 304  
Other comprehensive loss:Other comprehensive loss:
Foreign currency translation adjustments, net of tax of $(227) and $(1,038) for the three months ended March 31, 2021 and 2020, respectivelyForeign currency translation adjustments, net of tax of $(227) and $(1,038) for the three months ended March 31, 2021 and 2020, respectively(853)(3,906)
Total other comprehensive lossTotal other comprehensive loss(853)(3,906)
Comprehensive incomeComprehensive income$38,510  $94,238  $83,896  $102,082  Comprehensive income$41,699 $45,386 
See accompanying notes to condensed consolidated financial statements.

2


RENT-A-CENTER, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)
 
June 30, 2020December 31, 2019March 31, 2021December 31, 2020
(In thousands, except share and par value data)(In thousands, except share and par value data)Unaudited(In thousands, except share and par value data)
ASSETSASSETSASSETS
Cash and cash equivalentsCash and cash equivalents$206,426  $70,494  Cash and cash equivalents$123,019 $159,449 
Receivables, net of allowance for doubtful accounts of $8,238 and $5,601 in 2020 and 2019, respectively76,983  84,123  
Receivables, net of allowance for doubtful accounts of $7,981 and $8,047 in 2021 and 2020, respectivelyReceivables, net of allowance for doubtful accounts of $7,981 and $8,047 in 2021 and 2020, respectively115,345 90,003 
Prepaid expenses and other assetsPrepaid expenses and other assets33,853  46,043  Prepaid expenses and other assets40,839 50,006 
Rental merchandise, netRental merchandise, netRental merchandise, net
On rentOn rent645,522  697,270  On rent1,115,913 762,886 
Held for rentHeld for rent91,647  138,418  Held for rent135,244 146,266 
Merchandise held for installment saleMerchandise held for installment sale4,317  4,878  Merchandise held for installment sale5,726 5,439 
Property assets, net of accumulated depreciation of $538,774 and $522,826 in 2020 and 2019, respectively151,431  166,138  
Property assets, net of accumulated depreciation of $517,765 and $505,074 in 2021 and 2020, respectivelyProperty assets, net of accumulated depreciation of $517,765 and $505,074 in 2021 and 2020, respectively309,860 141,641 
Operating lease right-of-use assetsOperating lease right-of-use assets273,143  281,566  Operating lease right-of-use assets297,577 283,422 
Deferred tax assetDeferred tax asset14,889  14,889  Deferred tax asset37,736 33,782 
GoodwillGoodwill70,217  70,217  Goodwill311,991 70,217 
Other intangible assets, netOther intangible assets, net8,200  8,762  Other intangible assets, net513,708 7,869 
Total assetsTotal assets$1,576,628  $1,582,798  Total assets$3,006,958 $1,750,980 
LIABILITIESLIABILITIESLIABILITIES
Accounts payable – tradeAccounts payable – trade$145,870  $168,120  Accounts payable – trade$179,933 $186,063 
Accrued liabilitiesAccrued liabilities305,965  275,777  Accrued liabilities381,265 320,583 
Operating lease liabilitiesOperating lease liabilities281,344  285,041  Operating lease liabilities299,892 285,354 
Deferred tax liabilityDeferred tax liability166,165  163,984  Deferred tax liability71,257 176,410 
Senior debt, netSenior debt, net190,708  230,913  Senior debt, net897,912 190,490 
Senior notes, netSenior notes, net434,512 
Total liabilitiesTotal liabilities1,090,052  1,123,835  Total liabilities2,264,771 1,158,900 
STOCKHOLDERS’ EQUITYSTOCKHOLDERS’ EQUITYSTOCKHOLDERS’ EQUITY
Common stock, $0.01 par value; 250,000,000 shares authorized; 111,711,051 and 111,166,229 shares issued in 2020 and 2019, respectively1,101  1,110  
Common stock, $0.01 par value; 250,000,000 shares authorized; 124,193,049 and 112,180,517 shares issued in March 31, 2021 and December 31, 2020, respectivelyCommon stock, $0.01 par value; 250,000,000 shares authorized; 124,193,049 and 112,180,517 shares issued in March 31, 2021 and December 31, 2020, respectively1,142 1,105 
Additional paid-in capitalAdditional paid-in capital871,915  869,617  Additional paid-in capital1,015,995 886,902 
Retained earningsRetained earnings1,003,599  947,875  Retained earnings1,112,840 1,091,010 
Treasury stock at cost, 57,889,659 and 56,428,482 shares in 2020 and 2019, respectively(1,375,480) (1,348,969) 
Treasury stock at cost, 57,891,859 shares in March 31, 2021 and December 31, 2020Treasury stock at cost, 57,891,859 shares in March 31, 2021 and December 31, 2020(1,375,541)(1,375,541)
Accumulated other comprehensive lossAccumulated other comprehensive loss(14,559) (10,670) Accumulated other comprehensive loss(12,249)(11,396)
Total stockholders' equityTotal stockholders' equity486,576  458,963  Total stockholders' equity742,187 592,080 
Total liabilities and stockholders' equityTotal liabilities and stockholders' equity$1,576,628  $1,582,798  Total liabilities and stockholders' equity$3,006,958 $1,750,980 
See accompanying notes to condensed consolidated financial statements.

3


RENT-A-CENTER, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Unaudited)
Common StockAdditional
Paid-In
Capital
Retained
Earnings
Treasury
Stock
Accumulated Other Comprehensive Income (Loss)Total Common StockAdditional
Paid-In
Capital
Retained
Earnings
Treasury
Stock
Accumulated Other Comprehensive LossTotal
SharesAmountRetained
Earnings
Treasury
Stock
Accumulated Other Comprehensive LossTotal
(In thousands) (In thousands) (In thousands)
Balance at December 31, 2019111,166  $1,110  $869,617  $947,875  $(1,348,969) $(10,670) $458,963  
Adoption of ASU 2016-13—  —  —  (769) —  —  (769) 
Balance at December 31, 2020Balance at December 31, 2020112,181 $1,105 $886,902 $1,091,010 $(1,375,541)$(11,396)$592,080 
Net earningsNet earnings—  —  —  49,292  —  —  49,292  Net earnings— — — 42,552 — — 42,552 
Other comprehensive lossOther comprehensive loss—  —  —  —  —  (3,906) (3,906) Other comprehensive loss— — — — — (853)(853)
Purchase of treasury stock—  (14) —  —  (26,511) —  (26,525) 
Exercise of stock options69   1,194  —  —  —  1,195  
Vesting of restricted share units434   (4) —  —  —  —  
Tax effect of stock awards vested and options exercised—  —  (5,270) —  —  —  (5,270) 
Stock-based compensation—  —  3,043  —  —  —  3,043  
Balance at March 31, 2020111,669  $1,101  $868,580  $996,398  $(1,375,480) $(14,576) $476,023  
Net earnings—  —  —  38,493  —  —  38,493  
Other comprehensive income—  —  —  —  —  17  17  
Exercise of stock optionsExercise of stock options42  —  486  —  —  —  486  Exercise of stock options330 8,941 — — — 8,944 
Vesting of restricted share units, net of shares withheld for employee taxes(1)
Vesting of restricted share units, net of shares withheld for employee taxes(1)
902 (20,910)— — — (20,903)
Stock-based compensationStock-based compensation—  —  2,849  —  —  —  2,849  Stock-based compensation— — 20,148 — — — 20,148 
Dividends declaredDividends declared—  —  —  (31,292) —  —  (31,292) Dividends declared— — — (20,722)— — (20,722)
Balance at June 30, 2020111,711  $1,101  $871,915  $1,003,599  $(1,375,480) $(14,559) $486,576  
Acima acquisitionAcima acquisition10,780 27 120,914 — — — 120,941 
Balance at March 31, 2021Balance at March 31, 2021124,193 $1,142 $1,015,995 $1,112,840 $(1,375,541)$(12,249)$742,187 
(1)Includes shares released from escrow related to the 2019 Merchant's Preferred acquisition
 Common StockAdditional
Paid-In
Capital
Retained
Earnings
Treasury
Stock
Accumulated Other Comprehensive LossTotal
SharesAmount
 (In thousands)
Balance at December 31, 2019111,166 $1,110 $869,617 $947,875 $(1,348,969)$(10,670)$458,963 
ASC 326 adoption— — — (769)— — (769)
Net earnings— — — 49,292 — — 49,292 
Other comprehensive loss— — — — — (3,906)(3,906)
Purchase of treasury stock— (14)— — (26,511)— (26,525)
Exercise of stock options69 1,194 — — — 1,195 
Vesting of restricted share units, net of shares withheld for employee taxes434 (5,274)— — — (5,270)
Stock-based compensation— — 3,043 — — — 3,043 
Balance at March 31, 2020111,669 $1,101 $868,580 $996,398 $(1,375,480)$(14,576)$476,023 
See accompanying notes to consolidated financial statements.


4


RENT-A-CENTER, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY - (Continued)
(Unaudited)
 Common StockAdditional
Paid-In
Capital
Retained
Earnings
Treasury
Stock
Accumulated Other Comprehensive Income (Loss)Total
SharesAmount
 (In thousands)
Balance at December 31, 2018109,910  $1,099  $838,436  $805,924  $(1,347,677) $(11,265) $286,517  
ASC 842 adoption—  —  —  (1,976) —  —  (1,976) 
Net earnings—  —  —  7,323  —  —  7,323  
Other comprehensive income—  —  —  —  —  521  521  
Exercise of stock options284   2,889  —  —  —  2,892  
Vesting of restricted share units218   (2) —  —  —  —  
Tax effect of stock awards vested and options exercised—  —  (1,734) —  —  —  (1,734) 
Stock-based compensation—  —  709  —  —  —  709  
Balance at March 31, 2019110,412  $1,104  $840,298  $811,271  $(1,347,677) $(10,744) $294,252  
Net earnings—  —  —  94,455  —  —  94,455  
Other comprehensive loss—  —  —  —  —  (217) (217) 
Exercise of stock options101   1,417  —  —  —  1,418  
Vesting of restricted share units49  —  —  —  —  —  —  
Stock-based compensation—  —  1,982  —  —  —  1,982  
Balance at June 30, 2019110,562  $1,105  $843,697  $905,726  $(1,347,677) $(10,961) $391,890  
See accompanying notes to consolidated financial statements.


5


RENT-A-CENTER, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
 
Six Months Ended June 30, Three Months Ended March 31,
20202019 20212020
(In thousands)(In thousands)(In thousands)
Cash flows from operating activitiesCash flows from operating activitiesCash flows from operating activities
Net earningsNet earnings$87,785  $101,778  Net earnings$42,552 $49,292 
Adjustments to reconcile net earnings to net cash provided by operating activitiesAdjustments to reconcile net earnings to net cash provided by operating activitiesAdjustments to reconcile net earnings to net cash provided by operating activities
Depreciation of rental merchandiseDepreciation of rental merchandise310,810  309,211  Depreciation of rental merchandise237,636 160,445 
Bad debt expenseBad debt expense7,900  5,978  Bad debt expense3,449 3,749 
Stock-based compensation expenseStock-based compensation expense5,892  2,691  Stock-based compensation expense20,148 3,043 
Depreciation of property assetsDepreciation of property assets28,706  30,809  Depreciation of property assets14,459 14,597 
Loss on sale or disposal of property assetsLoss on sale or disposal of property assets698  1,472  Loss on sale or disposal of property assets165 558 
Amortization of intangiblesAmortization of intangibles561  85  Amortization of intangibles14,192 319 
Amortization of financing feesAmortization of financing fees795  1,958  Amortization of financing fees1,117 408 
Write-off of debt financing feesWrite-off of debt financing fees4,546 
Deferred income taxesDeferred income taxes2,146  10,814  Deferred income taxes3,852 (121)
Changes in operating assets and liabilities
Changes in operating assets and liabilities, net of acquired assetsChanges in operating assets and liabilities, net of acquired assets
Rental merchandiseRental merchandise(211,865) (253,259) Rental merchandise(222,054)(106,739)
ReceivablesReceivables(918) (2,995) Receivables1,674 7,270 
Prepaid expenses and other assetsPrepaid expenses and other assets12,190  15,384  Prepaid expenses and other assets9,932 5,935 
Operating lease right-of-use assets and lease liabilitiesOperating lease right-of-use assets and lease liabilities4,726  5,868  Operating lease right-of-use assets and lease liabilities(171)3,704 
Accounts payable – tradeAccounts payable – trade(22,250) (18,182) Accounts payable – trade(22,152)(61,265)
Accrued liabilitiesAccrued liabilities27,543  (26,194) Accrued liabilities26,448 (33,795)
Net cash provided by operating activitiesNet cash provided by operating activities254,719  185,418  Net cash provided by operating activities135,793 47,400 
Cash flows from investing activitiesCash flows from investing activitiesCash flows from investing activities
Purchase of property assetsPurchase of property assets(14,750) (5,088) Purchase of property assets(11,388)(9,151)
Proceeds from sale of property assetsProceeds from sale of property assets187  13,792  Proceeds from sale of property assets187 
Hurricane insurance recovery proceeds158  995  
Acquisitions of businessesAcquisitions of businesses—  (155) Acquisitions of businesses(1,267,903)
Net cash (used in) provided by investing activities(14,405) 9,544  
Net cash used in investing activitiesNet cash used in investing activities(1,279,291)(8,964)
Cash flows from financing activitiesCash flows from financing activitiesCash flows from financing activities
Share repurchasesShare repurchases(26,511) —  Share repurchases(26,511)
Exercise of stock optionsExercise of stock options1,682  4,310  Exercise of stock options8,944 1,194 
Shares withheld for payment of employee tax withholdingsShares withheld for payment of employee tax withholdings(5,270) (1,733) Shares withheld for payment of employee tax withholdings(20,903)(5,268)
Debt issuance costsDebt issuance costs—  (157) Debt issuance costs(46,085)
Proceeds from debtProceeds from debt198,000  5,400  Proceeds from debt1,490,000 198,000 
Repayments of debtRepayments of debt(239,000) (5,400) Repayments of debt(307,500)(75,500)
Dividends paidDividends paid(31,554) —  Dividends paid(17,116)(15,912)
Net cash (used in) provided by financing activities(102,653) 2,420  
Net cash provided by financing activitiesNet cash provided by financing activities1,107,340 76,003 
Effect of exchange rate changes on cashEffect of exchange rate changes on cash(1,729) 366  Effect of exchange rate changes on cash(272)(2,014)
Net increase in cash and cash equivalents135,932  197,748  
Net (decrease) increase in cash and cash equivalentsNet (decrease) increase in cash and cash equivalents(36,430)112,425 
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period70,494  155,391  Cash and cash equivalents at beginning of period159,449 70,494 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$206,426  $353,139  Cash and cash equivalents at end of period$123,019 $182,919 
See accompanying notes to condensed consolidated financial statements.

65

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Note 1 - Basis of Presentation
The interim condensed consolidated financial statements of Rent-A-Center, Inc. included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC”). Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles ("GAAP") have been condensed or omitted pursuant to the SEC’s rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. We suggest these financial statements be read in conjunction with the financial statements and notes included in our Annual Report on Form 10-K for the year ended December 31, 2019.2020. In our opinion, the accompanying unaudited interim financial statements contain all adjustments, consisting only of those of a normal recurring nature, necessary to present fairly our results of operations and cash flows for the periods presented. The results of operations for the periods presented are not necessarily indicative of the results to be expected for the full year.
COVID-19
During the first quarter of 2020, the respiratory disease caused by a novel coronavirus (“COVID-19”) began to spread worldwide causing the World Health Organization to declare the outbreak a pandemic, and resulting in significant disruptions to the U.S. and world economies. In response to the issuance of U.S. federal guidelines to contain the spread of the COVID-19 virus, state and local jurisdictions implemented various containment measures, including temporary shelter-in-place orders and closure of non-essential businesses. The effects of these containment measures negatively impacted our operations resulting in the temporary or partial closure of certain locations in all of our U.S. operating segments during the first half of 2020. In addition, certain of our Mexico locations were also temporarily closed in accordance with jurisdictional ordinances issued in Mexico. In response to these restrictions and negative impacts to our operations, we implemented certain measures to reduce operating expenses and cash flow uses in order to mitigate these effects. In addition, we implemented additional electronic payment methods for our Rent-A-Center Business customers.
While the pandemic is ongoing and uncertainties remain that may not allow us to accurately predict the full impact that COVID-19 will ultimately have on our business, as of June 30, 2020, all locations in our Rent-A-Center Business, Franchising and Mexico operating segments, and staffed Preferred Lease locations temporarily or partially closed at the onset of the pandemic have reopened and are fully operational.
Use of Estimates
In preparing financial statements in conformity with U.S. generally accepted accounting principles, we are required to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent losses and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. In applying accounting principles, we must often make individual estimates and assumptions regarding expected outcomes or uncertainties. Our estimates, judgments and assumptions are continually evaluated based on available information and experience. However, uncertainties including future unknown impacts of the COVID-19 pandemic, may affect certain estimates and assumptions inherent in the financial reporting process, which may impact reported amounts of assets and liabilities in future periods and cause actual results to differ from those estimates.
Principles of Consolidation and Nature of Operations
These financial statements included herein include the accounts of Rent-A-Center, Inc. and its direct and indirect subsidiaries. All intercompany accounts and transactions have been eliminated. Unless the context indicates otherwise, references to “Rent-A-Center” refer only to Rent-A-Center, Inc., the parent, and references to the “Company”, “we,” “us” and “our” refer to the consolidated business operations of Rent-A-Center and any or all of its direct and indirect subsidiaries. We report four operating segments: Rent-A-Center Business, Acima (formerly Preferred Lease,Lease), Mexico and Franchising.
Our Rent-A-Center Business segment consists of company-owned lease-to-own stores in the United States and Puerto Rico that lease household durable goods to customers on a lease-to-own basis. We also offer merchandise on an installment sales basis in certain of our stores under the names “Get It Now” and “Home Choice.” Our Rent-A-Center Business segment operates through our company-owned stores and e-commerce platform through rentacenter.com.
Our Acima segment (formerly Preferred Lease segment,Lease), which operates in the United States and Puerto Rico and which, includes the operations of Merchants PreferredAcima Holdings (as defined in Note 2 below) acquired in August 2019,February 2021 and our Preferred Lease virtual and staffed locations, generally offers the lease-to-own transaction to consumers who do not qualify for financing from the traditional retailerretailer. The Acima segment offers the lease-to-own transaction through our virtual offering solutions across e-commerce, digital, and mobile channels, and through staffed and unstaffed kiosks located within such retailer's locations, including staffed options, unstaffed or virtual options, or a combination of the two (the hybrid model). The hybrid model can be staffed by a Preferred Lease employee (staffed locations) or employ a virtual solution where customers, either directly or with the

7

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
assistance of a representative of the third-party retailer, initiate the lease-to-own transaction online in the retailers' locations using our virtual solutions (virtual locations).retailer’s locations.
Our Mexico segment consists of our company-owned lease-to-own stores in Mexico that lease household durable goods to customers on a lease-to-own basis.
Rent-A-Center Franchising International, Inc., an indirect wholly ownedwholly-owned subsidiary of Rent-A-Center, is a franchisor of lease-to-own stores. Our Franchising segment’s primary source of revenue is the sale of rental merchandise to its franchisees, who in turn offer the merchandise to the general public for rent or purchase under a lease-to-own transaction. The balance of our Franchising segment’s revenue is generated primarily from royalties based on franchisees’ monthly gross revenues.
Newly Adopted Accounting Pronouncements
In June 2016,December 2019, the FASB issued ASU 2016-13,2019-12, Financial Instruments—Credit LossesIncome Taxes (Topic 326)740): Measurement of Credit Losses on Financial Instruments,Simplifying the Accounting for Income Taxes, which requires immediate recognition of estimated current expected credit losses, rather than recognition when incurred.is intended to simplify various aspects related to accounting for income taxes. The standard removes certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. We adopted ASU 2016-13 and all related amendments, including ASU 2020-02 and ASU 2020-03,2019-12 beginning January 1, 2020, using a modified retrospective approach. Under such approach, we recognized a cumulative-effect of the guidance as an adjustment to the opening balance of retained earnings for the quarter ended March 31, 2020. The application of this new methodology is limited to our installment notes receivables and trade receivables with our franchisees, primarily related to merchandise sales. The comparative information has not been restated and continues to be reported under the accounting standards in effect for periods ending prior to January 1, 2020.
The cumulative effect as of January 1, 2020 resulting from the adoption of ASU 2016-13 and related amendments was a net decrease to opening retained earnings in our condensed consolidated balance sheet of $0.8 million. See Note 4 for additional information regarding our trade and note receivables and related allowances for doubtful accounts.
In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which simplifies the subsequent measurement of goodwill by eliminating the hypothetical purchase price allocation and instead using the difference between the carrying amount and the fair value of the reporting unit. We adopted ASU 2017-04 beginning January 1, 2020, using a prospective approach. There was no impact on our financial statements for the six months ended June 30, 2020 resulting from the adoption of this ASU.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement, which removes, modifies, and adds certain disclosure requirements in ASC 820, to improve the effectiveness of the fair value measurement disclosures. We adopted ASU 2018-13 beginning January 1, 2020, using a prospective approach. There was no impact on our financial statements for the six months ended June 30, 2020 resulting from the adoption of this ASU.
In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40); Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement, which requires implementation costs incurred by customers in cloud computing arrangements to be deferred and recognized over the term of the arrangement, if those costs would be capitalized by the customer in a software licensing agreement under the internal-use software guidance in ASC 350-40. We adopted ASU 2018-15 beginning January 1, 2020,2021 using a prospective approach. Impacts to our financial statements for the three months ended March 31, 2021 resulting from the adoption of this ASU were immaterial to our financial statements for the six months ended June 30, 2020.immaterial.

6

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Note 2 - Acquisitions and Divestitures
On August 13, 2019,December 20, 2020, we entered into the Merger Agreement with Radalta, LLC, a Utah limited liability company and wholly owned subsidiary of the company, Acima ("Acima Holdings"), and Aaron Allred, solely in his capacity as the representative of the former owners of Acima Holdings, providing for the merger of Radalta, LLC with and into Acima Holdings, with Acima Holdings surviving the Merger as a wholly owned subsidiary of the Company for total estimated consideration of $1.65 billion, including cash consideration of $1.3 billion and approximately 10.8 million shares with an estimated value of approximately $377 million. On February 17, 2021, we completed the acquisition of substantially allthe membership interest of Acima Holdings, LLC. Acima Holdings is a leading platform offering customers virtual lease-to-own solutions at the point-of-sale via web and mobile technology.
In accordance with the Merger Agreement, we issued to the former owners of Acima Holdings an aggregate of 10,779,923 shares of our common stock (the “Aggregate Stock Consideration”) and paid to them aggregate cash consideration of $1.3 billion (the “Aggregate Cash Consideration”). In accordance with the terms of the assetsMerger Agreement, the portion of C/C Financial Corp. dba Merchants Preferred ("Merchants Preferred"),the Aggregate Stock Consideration issued to former owners of Acima Holdings who are also employees of Acima Holdings is subject to restricted stock agreements providing vesting conditions over a nationwide provider36-month period beginning upon closing of virtual lease-to-own services. the Merger. The portion of the Aggregate Stock Consideration issued to nonemployee former owners of Acima Holdings is subject to the terms of an 18-month lockup agreement, pursuant to which one-third of the aggregate shares of our common stock received by a non-employee former owner in the Merger becomes transferable after each six month period following the closing of the Merger. We entered into a Registration Rights Agreement, dated as of February 17, 2021, pursuant to which certain former owners of Acima are entitled to registration rights in respect of the portion of the Aggregate Stock Consideration received by them in the Merger.
The aggregate purchase price was approximately $46.4 million,$1.4 billion, including net cash consideration of approximately $28.0 million,$1.3 billion, and 701,9182,683,328 shares of our common stockthe Aggregate Stock Consideration subject to 18-month lockup agreements valued at $27.31$51.14 per share, as of the date of closing, less working capital adjustmentsand adjusted by a discount for lack of marketability to account for the transfer restrictions in three tranches, each in 6-month intervals after the closing date. The Aggregate Cash Consideration for the acquisition was financed with a combination of cash on hand, borrowings under our ABL Credit Facility and proceeds from issuances under our Term Loan Facility, as defined in Note 7, in addition to proceeds from the issuance of new unsecured senior notes. See Note 7 and Note 8 for additional information.
The remaining 8,096,595 common shares included in the Aggregate Stock Consideration subject to restricted stock agreements and 36-month vesting conditions were valued at $414.1 million, as of the date of closing. These shares have been excluded from the aggregate purchase price and instead will be recognized as stock-based compensation expense subject to ASC Topic 718, “Stock-based Compensation” over the required vesting period, and recorded to Other charges in our unaudited Condensed Consolidated Statements of Operations. However, for tax purposes the value of Aggregate Stock Consideration subject to restricted stock agreements is treated as goodwill. In addition, the total value of the common shares subject to restricted stock agreements noted above, resulted in a decrease in the deferred tax liability included in the net assets acquired of approximately $0.9 million.$103.5 million based on the fair value of the shares, as of the date of closing, multiplied by the blended federal and state statutory rate of approximately 24%, as included in the below net assets acquired table.

7

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Assets acquired and liabilities assumed in connection with the acquisition have been recorded at their fair values. The following table provides the finalpreliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date:

8

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
(in thousands)August 13, 2019February 17, 2021
ReceivablesAggregate cash consideration$1,8131,273,263 
Aggregate stock consideration, subject to lockup agreements120,929 
Total Purchase price$1,394,192 
ASSETS ACQUIRED
Receivables, net(1)
$30,465 
Prepaid expenses and other assets154699 
Rental merchandise17,904 
SoftwareOn rent4,300357,692 
Right of use operating leasesProperty assets404171,455 
Operating lease right-of-use assets9,136 
Goodwill241,774 
Other intangible assets8,900520,000 
Goodwill13,403 
Lease liabilities(487)
Net identifiableTotal assets acquired$46,3911,331,221 
LIABILITIES ASSUMED
Accounts payable - trade16,023 
Accrued liabilities24,277 
Operating lease liabilities9,689 
Deferred income taxes(112,960)
Total liabilities assumed(62,971)
Total equity value$1,394,192 
(1) Includes gross contractual receivables of $65.2 million related to merchandise lease contracts, of which we have estimated $35.5 million are uncollectible.
Carrying value for assets and liabilities assumed as part of the acquisition, including receivables, prepaid expenses and other assets, rental merchandise, accounts payable and accrued liabilities were recorded as fair value, as of the date of acquisition, due to the short term nature of these balances. Operating lease right-of-use assets and liabilities were recorded as the discounted value of future obligations in accordance with ASC 842. The fair value measurements for acquired intangible assets and developed technology were primarily based on significant unobservable inputs (level 3) developed using company-specific information. Certain fair value estimates were determined based on an independent valuation of the net assets acquired, including $520 million of identifiable intangible assets relating to dealer relationshipswith an estimated weighted average useful life of $8.98 years, as follows:
Asset ClassEstimated Fair Value
(in thousands)
Estimated Remaining Useful Life (in years)
Merchant relationships$380,000 10
Relationship with existing lessees60,000 1
Trade name40,000 7
Non-compete agreements40,000 3
Developed technology, included in Property assets, net, in line with our accounting policies, was also acquired with a value of $170.0 million and softwarean estimated remaining useful life of $4.3 million.10 years. The fair value for dealer relationshipsthese intangible and softwareproperty assets were estimated using common industry valuation methods for similar asset types, based primarily on cost inputs and projected cash flows. The dealer relationships and software assets were both assigned remaining lives of 10 years.
In addition, we recorded goodwill of $13.4$241.8 million in our Acima operating segment, which consists of the excess of the net purchase price over the fair value of the net assets acquired.acquired and assembled workforce of $10 million. Goodwill represents expected cost and revenue synergies and other benefits expected to result within our retail partner business from the acquisition of Acima Holdings. The total value of goodwill is not deductible for tax purposes, including our recorded goodwill, plus the value of Aggregate Stock Consideration subject to restricted stock agreements described above, and acquisition-related expenses described below, is fully deductible and will be amortized over 15 years.

8

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
The values above reflect our preliminary purchase price allocation and may change as we finalize our assessments of the acquired assets and liabilities during the measurement period. Acima Holdings results of operations are reflected in our unaudited Condensed Consolidated Statements of Operations from the date of acquisition.
In connection with this acquisition, we incurred approximately $22.5 million in acquisition-related expenses including expenses related to legal, professional, and banking transaction fees, which are treated as an addition to goodwill for tax purposes. In addition, we recognized a decrease in deferred tax liability included in the net assets acquired of $7.6 million related to these expenditures. These costs were included in Other charges in our unaudited Condensed Consolidated Statements of Operations .
The following unaudited pro forma combined results of operations present our financial results as if the acquisition of Acima had been completed on January 1, 2020. These unaudited pro forma results may not necessarily reflect the actual results of operations that would have been achieved, nor are they necessarily indicative of future results of operations. The unaudited pro forma information reflects the step-up depreciation and amortization adjustments for the fair value of the assets acquired, adjustments to stock compensation expense as a result of Aggregate Stock Consideration subject to restricted stock awards, the adjustments in interest expense due to the elimination of historical debt and placement of the new debt, and the related adjustments to the income tax provision. In addition, the pro forma net income has been adjusted to include transaction expenses and other non-recurring costs as of January 1, 2020. The unaudited pro forma financial information is as follows:
(in thousands)Three Months Ended March 31, 2021Three Months Ended March 31, 2020
(unaudited)(unaudited)
Pro Forma total revenues$1,231,386 $986,747 
Pro Forma net earnings(1)
56,413 (16,966)
(1)Total pro forma adjustments to net earnings for the three months ended March 31, 2021 and March 31, 2020 were decreases of $13.2 million and $106.2 million, respectively.
The amounts of revenue and earnings of Acima Holdings included in our Condensed Consolidated Statements of Operations from the acquisition date of February 17, 2021 are as follows:
(in thousands)February 17, 2021 -
March 31, 2021
February 17, 2020 -
March 31, 2020
(unaudited)(unaudited)
Total revenues$210,569 $143,439 
Net earnings(1)
19,006 21,025 
(1)Net Earnings for the period February 17, 2021 - March 31, 2021 includes amortization of intangible assets acquired upon closing of the Acima Holdings acquisition
Note 3 - Revenues
The following table disaggregates our revenue for the periods ended June 30, 2020March 31, 2021 and 2019:2020:
Three Months Ended June 30, 2020 Three Months Ended March 31, 2021
Rent-A-Center BusinessPreferred LeaseMexicoFranchisingConsolidated Rent-A-Center BusinessAcimaMexicoFranchisingConsolidated
(In thousands)(In thousands)(In thousands)
StoreStoreStore
Rentals and feesRentals and fees$385,338  $139,440  $9,959  $—  $534,737  Rentals and fees$429,301 $302,526 $13,707 $$745,534 
Merchandise salesMerchandise sales55,741  51,690  649  —  108,080  Merchandise sales77,378 154,630 785 232,793 
Installment salesInstallment sales17,643  —  —  —  17,643  Installment sales17,773 17,773 
OtherOther470  113   189  775  Other414 293 205 918 
Total store revenuesTotal store revenues459,192  191,243  10,611  189  661,235  Total store revenues524,866 457,449 14,498 205 997,018 
FranchiseFranchiseFranchise
Merchandise salesMerchandise sales—  —  —  18,047  18,047  Merchandise sales33,055 33,055 
Royalty income and feesRoyalty income and fees—  —  —  4,464  4,464  Royalty income and fees6,709 6,709 
Total revenuesTotal revenues$459,192  $191,243  $10,611  $22,700  $683,746  Total revenues$524,866 $457,449 $14,498 $39,969 $1,036,782 


9

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Six Months Ended June 30, 2020 Three Months Ended March 31, 2020
Rent-A-Center BusinessPreferred LeaseMexicoFranchisingConsolidated Rent-A-Center BusinessAcimaMexicoFranchisingConsolidated
(In thousands)(In thousands)(In thousands)
StoreStoreStore
Rentals and feesRentals and fees$778,503  $301,438  $22,796  $—  $1,102,737  Rentals and fees$393,165 $161,998 $12,837 $$568,000 
Merchandise salesMerchandise sales102,428  105,678  1,354  —  209,460  Merchandise sales46,687 53,988 705 101,380 
Installment salesInstallment sales32,390  —  —  —  32,390  Installment sales14,747 14,747 
OtherOther836  254   400  1,497  Other366 141 211 722 
Total store revenuesTotal store revenues914,157  407,370  24,157  400  1,346,084  Total store revenues454,965 216,127 13,546 211 684,849 
FranchiseFranchiseFranchise
Merchandise salesMerchandise sales—  —  —  30,484  30,484  Merchandise sales12,437 12,437 
Royalty income and feesRoyalty income and fees—  —  —  9,117  9,117  Royalty income and fees4,653 4,653 
Total revenuesTotal revenues$914,157  $407,370  $24,157  $40,001  $1,385,685  Total revenues$454,965 $216,127 $13,546 $17,301 $701,939 

 Three Months Ended June 30, 2019
 Rent-A-Center BusinessPreferred LeaseMexicoFranchisingConsolidated
(In thousands)
Store
Rentals and fees$399,799  $139,104  $12,777  $—  $551,680  
Merchandise sales32,935  37,140  767  —  70,842  
Installment sales17,270  —  —  —  17,270  
Other1,092  145   —  1,244  
Total store revenues451,096  176,389  13,551  —  641,036  
Franchise
Merchandise sales—  —  —  10,673  10,673  
Royalty income and fees—  —  —  4,216  4,216  
Total revenues$451,096  $176,389  $13,551  $14,889  $655,925  

 Six Months Ended June 30, 2019
 Rent-A-Center BusinessPreferred LeaseMexicoFranchisingConsolidated
(In thousands)
Store
Rentals and fees$807,379  $282,297  $25,358  $—  $1,115,034  
Merchandise sales83,493  90,296  1,523  —  175,312  
Installment sales32,706  —  —  —  32,706  
Other1,575  318  15  —  1,908  
Total store revenues925,153  372,911  26,896  —  1,324,960  
Franchise
Merchandise sales—  —  —  19,129  19,129  
Royalty income and fees—  —  —  8,530  8,530  
Total revenues$925,153  $372,911  $26,896  $27,659  $1,352,619  

10

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Rental-PurchaseLease Purchase Agreements
Rent-A-Center Business, Preferred Lease,Acima, and Mexico
Rentals and Fees. Rental merchandise is leased to customers pursuant to rental purchase agreements, which provide for weekly, semi-monthly or monthly rental terms with non-refundable rental payments. At the expiration of each rental term, customers may renew the rental agreement for the next rental term. Generally, the customer has the right to acquire title of the merchandise either through a purchase option or through payment of all required rental terms. Customers can terminate the rental agreement at the end of any rental term without penalty. Therefore, rental transactions are accounted for as operating leases.
Rental payments received at our Rent-A-Center Business, Preferred LeaseAcima (excluding virtual) and Mexico locations must be prepaid in advance of the next rental term. Under the virtual business model, revenues aremay be earned prior to the rental payment due date. Therefore, virtual businessdate, in which case revenue is accrued prior to receipt of the rental payment, net of estimated returns and uncollectible renewal payments. Under both models, rental revenue is recognized over the rental term. See Note 4 for additional information regarding accrued rental revenue and the related allowances for returns and uncollectible payments.revenue.
Cash received for rental payments, including fees, prior to the period in which it should be recognized, is deferred and recognized according to the rental term. At June 30, 2020March 31, 2021 and December 31, 2019,2020, we had $42.5$58.3 million and $39.9$45.8 million, respectively, in deferred revenue included in accrued liabilities related to our rental purchase agreements. Revenue related to various payment, reinstatement or late fees is recognized when paid by the customer at the point service is provided. Rental merchandise in our Rent-A-Center Business, formerly Preferred Lease, and Mexico locations is depreciated using the income forecasting method and is recognized in cost of sales over the rental term. Rental merchandise in the recently acquired Acima Holdings is depreciated over the rental term using a straight-line depreciation method.
We also offer additional product plans along with our rental agreements which provide customers with liability protection against significant damage or loss of a product, and club membership benefits, including various discount programs and product service and replacement benefits in the event merchandise is damaged or lost, and payment insurance in the event eligible customers become unemployed. Customers renew product plans in conjunction with their rental term renewals, and can cancel the plans at any time. Revenue for product plans is recognized over the term of the plan. Costs incurred related to product plans are primarily recognized in cost of sales.
Revenue from contracts with customers
Rent-A-Center Business, Preferred Lease,Acima, and Mexico
Merchandise Sales. Merchandise sales include payments received for the exercise of the early purchase option offered through our rental purchase agreements or merchandise sold through point of sale transactions. Revenue for merchandise sales is recognized when payment is received and ownership of the merchandise passes to the customer. The remaining net value of merchandise sold is recorded to cost of sales at the time of the transaction.
Installment Sales. Revenue from the sale of merchandise in our retail installment stores is recognized when the installment note is signed and control of the merchandise has passed to the customer. The cost of merchandise sold through installment agreements is recognized in cost of sales at the time of the transaction. We offer extended service plans with our installment

10

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
agreements which are administered by third parties and provide customers with product service maintenance beyond the term of the installment agreement. Payments received for extended service plans are deferred and recognized, net of related costs, when the installment payment plan is complete and the service plan goes into effect. Customers can cancel extended service plans at any time during the installment agreement period and receive a refund for payments previously made towards the plan. At both June 30, 2020March 31, 2021 and December 31, 2019,2020, we had $2.9 million and $3.1 million in deferred revenue included in accrued liabilities related to extended service plans.
Other. Other revenue primarily consistsconsisted of revenue generated by other miscellaneous product plans offered to our rental and installment customers. Revenue for other product plans is recognized in accordance with the terms of the applicable plan agreement.
Franchising
Merchandise Sales. Revenue from the sale of rental merchandise is recognized upon shipment of the merchandise to the franchisee.
Royalty Income and Fees. Franchise royalties, including franchisee contributions to corporate advertising funds, represent sales-based royalties calculated as a percentage of gross rental payments and sales. Royalty revenue is accrued and recognized as rental payments and merchandise sales occur. Franchise fees are initial fees charged to franchisees for new or converted franchise stores. Franchise fee revenue is recognized on a straight-line basis over the term of the franchise agreement. At June

11

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
30, 2020both March 31, 2021 and December 31, 2019,2020, we had $4.2$4.7 million and $4.5 million, respectively, in deferred revenue included in accrued liabilities related to franchise fees.
Note 4 - Receivables and Allowance for Doubtful Accounts
Installment sales receivables consist primarily of receivables due from customers for the sale of merchandise in our retail installment stores. Installment sales receivable associated with the sale of merchandise at our Get It Now and Home Choice stores generally consist of the sales price of the merchandise purchased and any additional fees for services the customer has chosen, less the customer’s down payment. No interest is accrued and interest income is recognized each time a customer makes a payment, generally on a monthly basis. Interest paid on installment agreements for the sixthree months ended June 30,March 31, 2021 and 2020 was $5.6 million.$3.1 million and $2.8 million, respectively.
Trade and notes receivables consist primarily of amounts due from our rental customers for renewal and uncollected rental payments; amounts owed from our franchisees for inventory purchases, earned royalties and other obligations; and other corporate related receivables. Credit is extended based on an evaluation of a franchisee’s financial condition and collateral is generally not required. Trade receivables are generally due within 30 days.
Receivables consist of the following:
(In thousands)(In thousands)June 30, 2020December 31, 2019(In thousands)March 31, 2021December 31, 2020
Installment sales receivablesInstallment sales receivables$56,687  $56,370  Installment sales receivables$60,798 $61,794 
Trade and notes receivablesTrade and notes receivables28,534  33,354  Trade and notes receivables62,528 36,256 
Total receivablesTotal receivables85,221  89,724  Total receivables123,326 98,050 
Less allowance for doubtful accountsLess allowance for doubtful accounts(8,238) (5,601) Less allowance for doubtful accounts(7,981)(8,047)
Total receivables, net of allowance for doubtful accountsTotal receivables, net of allowance for doubtful accounts$76,983  $84,123  Total receivables, net of allowance for doubtful accounts$115,345 $90,003 
We have established an allowance for doubtful accounts for our installment notes receivable. Our policy for determining the allowance is primarily based on historical loss experience, as well as the results of management’s review and analysis of the payment and collection of the installment notes receivable within the previous year. We believe our allowance is adequate to absorb all expected losses. Our policy is to charge off installment notes receivable that are 120 days or more past due. Charge-offs are applied as a reduction to the allowance for doubtful accounts and any recoveries of previously charged off balances are applied as an increase to the allowance for doubtful accounts.
The allowance for our Franchising trade and note receivables is determined by considering a number of factors, including the length of time receivables are past due, previous loss history, the franchisee’s current ability to pay its obligation, and the condition of the general economy and the industry as a whole. Trade receivables that are more than 90 days past due are either written-off or fully reserved in our allowance for doubtful accounts. Payments subsequently received on such receivables are credited to the allowance for doubtful accounts.
The allowance for doubtful accounts related to trade and notes receivable was $1.4$1.0 million, and $1.5 million at June 30, 2020 and December 31, 2019, respectively. Thethe allowance for doubtful accounts related to installment sales receivable was $6.8 million and $4.1$7.0 million at June 30, 2020both March 31, 2021 and December 31, 2019,2020, respectively.

11

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Changes in our allowance for doubtful accounts are as follows: 
(In thousands)June 30, 2020March 31, 2021
Beginning allowance for doubtful accounts$5,6018,047 
Bad debt expense (1)
7,9003,449 
Accounts written off, net of recoveries(5,620)(3,515)
Recoveries357 
 Ending allowance for doubtful accounts$8,2387,981 
(1) Uncollectible installment payments, franchisee obligations, and other corporate receivables are recognized in other store operating expenses in our condensed consolidated financial statements.
Note 5 - Leases
We lease space for all of our Rent-A-Center Business and Mexico stores under operating leases expiring at various times through 2027. In addition, we lease space for certain support facilities under operating leases expiring at various times through 2032. Most of our store leases are five-yearfive year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed formulas. We evaluate all leases to determine if it is likely that we will exercise future renewal options and in most cases we are not reasonably certain of exercise due to competing market rental rates

12

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
and lack of significant penalty or business disruption incurred by not exercising the renewal options. We include month-to-month leases in operating lease right-of-use assets and operating lease liabilities in our condensed consolidated balance sheet.Condensed Consolidated Balance Sheet. In certain situations involving the sale of a Rent-A-Center Business corporate store to a franchisee, we enter into a lease a assignment agreement with the buyer, but we remain the primary obligor under the original lease for the remaining active term. These assignments are therefore classified as subleases and the original lease is included in our operating lease right-of-use assets and operating lease liabilities in our condensed consolidated balance sheet.Condensed Consolidated Balance Sheet.
We lease vehicles for all of our Rent-A-Center Business stores under operating leases with lease terms expiring twelve months after the start date of the lease. We classify these leases as short-term and have elected the short-term lease exemption for our vehicle leases, and have therefore excluded them from our operating lease right-of-use assets within our condensed consolidated balance sheet.Condensed Consolidated Balance Sheet. We also lease vehicles for all of our Mexico stores which have terms expiring at various times through 20222025 with rental rates adjusted periodically for inflation. Finally, we have a minimal number of equipment leases, primarily related to temporary storage containers and certain back office technology hardware assets.
For all of the leases described above, we have elected not to separate the lease and non-lease components and instead account for these as a single component. WeIn addition, we have also elected to use theavailable practical expedients that removeeliminate the requirement to reassess whether expired or existing contracts containcontained leases and the requirement to reassess the lease classification for any existing leases prior to our adoption of ASU 2016-02.2016-02 on January 1, 2019.
Operating lease right-of-use assets and operating lease liabilities are discounted using our incremental borrowing rate, since the implicit rate is not readily determinable. We do not currently have any financing leases.
Operating lease costs are recorded on a straight-line basis within other store expenses in our condensed consolidated statementsCondensed Consolidated Statements of operations.Operations.
Total operating lease costs by expense type:
Three Months EndedThree Months EndedSix Months EndedSix Months EndedThree Months Ended
(in thousands)(in thousands)June 30, 2020June 30, 2019June 30, 2020June 30, 2019(in thousands)March 31, 2021March 31, 2020
Operating lease cost included in other store expenses(1)
$34,438  $38,232  $71,877  $74,785  
Operating lease cost included in other charges191  5,111  960  7,252  
Operating lease cost included in Other store expenses(1)(2)
Operating lease cost included in Other store expenses(1)(2)
$34,136 $37,439 
Operating lease cost included in Other charges(2)
Operating lease cost included in Other charges(2)
166 769 
Sublease receiptsSublease receipts(2,144) (1,818) (4,461) (3,494) Sublease receipts(3,349)(2,317)
Total operating lease chargesTotal operating lease charges$32,485  $41,525  $68,376  $78,543  Total operating lease charges$30,953 $35,891 
(1) Includes short-term lease costs, which are not significant.
(2) Excludes variable lease costs of $8.5 million and $8.9 million for the three months ended March 31, 2021 and 2020, respectively.

12

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Supplemental cash flow information related to leases:
Six Months EndedSix Months EndedThree Months Ended
(in thousands)(in thousands)June 30, 2020June 30, 2019(in thousands)March 31, 2021March 31, 2020
Cash paid for amounts included in measurement of operating lease liabilitiesCash paid for amounts included in measurement of operating lease liabilities$57,639  $61,333  Cash paid for amounts included in measurement of operating lease liabilities$26,572 $29,881 
Cash paid for short-term operating leases not included in operating lease liabilitiesCash paid for short-term operating leases not included in operating lease liabilities12,071  14,451  Cash paid for short-term operating leases not included in operating lease liabilities4,580 6,736 
Right-of-use assets obtained in exchange for new operating lease liabilitiesRight-of-use assets obtained in exchange for new operating lease liabilities47,285  10,540  Right-of-use assets obtained in exchange for new operating lease liabilities37,923 20,619 
Weighted-average discount rate and weighted-average remaining lease term:
(in thousands)(in thousands)June 30, 2020December 31, 2019(in thousands)March 31, 2021December 31, 2020
Weighted-average discount rate(1)
Weighted-average discount rate(1)
7.3 %7.7 %
Weighted-average discount rate(1)
6.5 %6.8 %
Weighted-average remaining lease term (in years)Weighted-average remaining lease term (in years)44Weighted-average remaining lease term (in years)44
(1) The January 1, 2019 incremental borrowing rate was used for leases in existence at the time of adoption of ASU 2016-02.

13

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Reconciliation of undiscounted operating lease liabilities to the present value operating lease liabilities at June 30, 2020:March 31, 2021:
(In thousands)(In thousands)Operating Leases(In thousands)Operating Leases
2020$67,972  
2021202195,500  2021$84,302 
2022202267,476  202290,915 
2023202342,722  202364,787 
2024202426,790  202446,838 
2025202531,296 
ThereafterThereafter29,323  Thereafter22,304 
Total undiscounted operating lease liabilitiesTotal undiscounted operating lease liabilities329,783  Total undiscounted operating lease liabilities340,442 
Less: InterestLess: Interest(48,439) Less: Interest(40,550)
Total present value of operating lease liabilitiesTotal present value of operating lease liabilities$281,344  Total present value of operating lease liabilities$299,892 
In response to the COVID-19 pandemic and related government restrictions negatively impacting our operations, we renegotiated certainapproximately 500 store lease agreements in the second quarter of 2020 to obtain rent relief, in the near term, in order to help offset the negative financial impacts of COVID-19. AsLease amendments executed as a result of June 30, 2020, we have renegotiated approximately 500 lease agreements, receivingour renegotiations included near term rent abatements of approximately $2.3 million and rent deferrals of approximately $2.2$2.1 million. On April 10, 2020,As of March 31, 2021, remaining unpaid deferred rent associated with these lease amendments was approximately $0.4 million, the Financial Accounting Standards Board ("FASB") staff issued a question-and-answer document providing guidance for lease concessions provided to lesseesmajority of which will be repaid in response to the effects of COVID-19. Such guidance allows lessees to make an election not to evaluate whether a lease concession provided by a lessor should be accounted for as a lease modification in the event the concession does not result in a substantial increase in the rights of the lessor or the obligations of the lessee. We elected this practical expedient in our accounting for any lease concessions provided in connection with our renegotiated lease agreements that did not result in a substantial increase in the rights of or obligations to the lessor. As a result of this election we recognized rent abatement credits of approximately $0.6 million for the three-months ended June 30, 2020 in our condensed consolidated statement of operations.2021.
Note 6 - Income Taxes
On March 27, 2020, the U.S. government enacted the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act”), which includes modifications to the limitation on business interest expense deductions and net operating loss provisions. The effective tax rate was 6.9%13.8% for the sixthree months ended June 30, 2020,March 31, 2021, compared to 22.0%(10.6)% in 2019,2020. The effective tax rate for the three months ended March 31, 2021 was impacted by the tax effect of the equity consideration included in the Aggregate Stock Consideration subject to vesting conditions, and discrete income tax items related to excess tax benefits from the vesting of our annual restricted stock award grants and stock option exercises, and the release of domestic and foreign tax valuation allowances. The effective tax rate for the three months ended March 31, 2020 was primarily impacted as a result of the tax benefit of net operating loss carrybacks at a 35% tax rate that became available as a result of the CARES Act.Coronavirus Aid, Relief, and Economic Security Act, enacted on March 27, 2020 (the “CARES Act”).
Note 7 - Senior Debt, net
On August 5, 2019,February 17, 2021, we entered into a new Term Loan Credit Agreement (the “Term Loan Credit Agreement”) providingcredit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto, that provides for a seven-year $200$875 million senior secured term loan facility (the “Term Loan Facility”) and an Asset Based Loan Credit AgreementFacility (the “ABL Credit Agreement”Facility”) providingthat provides for a five-year asset-based revolving credit facility (the “ABL Credit Facility”) with commitments of $550 million and a letter of credit sublimit of $150 million. Commitments under the ABL Credit Facility may be increased, at our option and under certain conditions, by up to $300an additional $125 million in the proceeds of which were used for the redemption of all of our outstanding senior notes.aggregate.
The amount outstanding under the Term Loan Credit AgreementFacility was $198.5$875.0 million at June 30, 2020. WeMarch 31, 2021. In addition, we had 0 amounts$55.0 million outstanding under our ABL Credit AgreementFacility at June 30, 2020March 31, 2021 and had $211.2 million available.borrowing capacity availability of $405.2 million.

13

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Proceeds from the Term Loan Credit AgreementFacility were net of original issue discount of $2.0$4.4 million upon issuance from the lenders. In addition, in connection with the closing of the Term Loan Credit AgreementFacility and the ABL Credit Agreement,Facility, we incurred approximately $6.3$30.2 million in debt issuance costs.costs, including bank financing fees and third party legal and other professional fees, of which $25.3 million was capitalized in accordance with ASC Topic 470, “Debt” and recorded as a reduction of our outstanding Senior debt, net in our Condensed Consolidated Balance Sheet. Remaining debt issuance costs incurred of $4.9 million were expensed and recorded to Other charges in our Condensed Consolidated Statement of Operations. The original issue discount and capitalized debt issuance costs will be amortized as interest expense over the remaining terms of the respective credit agreements. As of June 30, 2020,March 31, 2021, the total balance of unamortized balance of debt issuance costs relating to our senior debt, including rollover debt issuance costs from our previous senior debt credit facilities of approximately $3.0 million, and original issue discount reported in the condensed consolidated balance sheetCondensed Consolidated Balance Sheet were $6.1$27.8 million and $1.7$4.3 million, respectively.
We also utilize the ABL Credit Facility for the issuance of letters of credit. As of June 30, 2020,March 31, 2021, we have issued letters of credit in the aggregate outstanding amount of $88.8$89.8 million primarily relating to workers compensation insurance claims.
Term Loan Credit Agreement
The Term Loan Credit Agreement,Facility, which matures on August 5, 2026,February 17, 2028, amortizes in equal quarterly installments at a rate of 1.00% per annum of the original principal amount thereof, with the remaining balance due at final maturity. Interest onSubject in each case to certain restrictions and conditions, we may add up to $500 million of incremental term loan facilities to the Term Loan Credit Agreement will accrueFacility or utilize incremental capacity under the Term Loan Facility at any time by issuing or incurring incremental equivalent term debt.
Interest on borrowings under the EurodollarTerm Loan Facility is payable at a fluctuating rate of interest determined by reference to the eurodollar rate plus an applicable margin equalof 4.00%, subject to 4.50%. The margin ona 0.75% LIBOR floor. Borrowings under the Term Loan Credit Agreement was 4.69%Facility amortize in equal quarterly installments in an amount equal to 1.000% per annum of the original aggregate principal amount thereof, with the remaining balance due at June 30, 2020.

14

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
final maturity.
The Term Loan Credit Agreement permits us to prepayFacility is secured by a first-priority security interest in substantially all of our present and future tangible and intangible personal property, including our subsidiary guarantors, other than the term loans,ABL Priority Collateral (as defined below), and by a second-priority security interest in whole or in part, without penalty on or after the six-month anniversary of the closing date of the Term Loan Credit Agreement. It also permits us to incur incremental term loans in an aggregate amount equal to $150 million plus the amount of voluntary prepayments of the term loans and an unlimited amount subject to a pro forma consolidated senior secured leverage ratio of not greater than 2.00 to 1.00,ABL Priority Collateral, subject to certain other conditions.
exceptions. The obligations under the Term Loan Credit AgreementFacility are guaranteed by certain ofus and our subsidiaries. The Term Loan Credit Agreement and the guarantees are secured on a first-priority basis by substantially all of our tangible and intangible assets, other than collateral subject to a first-priority lien undermaterial wholly-owned domestic restricted subsidiaries that also guarantee the ABL Credit Agreement, consisting of, among other things, accounts receivable, inventory and bank accounts (and funds on deposit therein), in which the Term Loan Credit Agreement and the guarantees have a second-priority security interest, in each case, subject to certain exceptions.Facility.
The Term Loan Credit AgreementFacility contains covenants that are usual and customary for similar facilities and transactions of this type and that, among other things, restrict our ability to:
and our restricted subsidiaries to create certain liens and enter into certain sale and lease-back transactions;
create, assume, incur or guarantee certain indebtedness;
consolidate or merge with, or convey, transfer or lease all or substantially all of our and our restricted subsidiaries’ assets, to another person
person; pay dividends or make other distributions on, or repurchase or redeem, our capital stock or certain other debt; and
make other restricted payments.
The Term Loan Facility also includes mandatory prepayment requirements related to asset sales (subject to reinvestment), debt incurrence (other than permitted debt) and excess cash flow, subject to certain limitations described therein. Any voluntary prepayment of the Term Loan Facility made using proceeds from a substantially concurrent incurrence of indebtedness and in connection with a repricing transaction in the first six months following the closing date of the Acquisition will be subject to a 1.00% prepayment premium, except that no such prepayment premium will be required in connection with a change of control or a transformative acquisition. These covenants are subject to a number of limitations and exceptions set forth in the documentation governing the Term Loan Credit Agreement. We are currently permitted to pay dividends and repurchase our common stock without limitation.Loan.
The Term Loan Credit Agreement provides for customary events of default, including, but not limited to, failure to pay principal and interest, failure to comply with covenants, agreements or conditions, and certain events of bankruptcy or insolvency.insolvency involving us and our significant subsidiaries.
The Term Loan Facility was fully drawn at the closing of the Acima Holdings acquisition to fund a portion of the Aggregate Cash Consideration payable in the transaction, repay certain of our outstanding indebtedness and our subsidiaries, repay all outstanding indebtedness of Acima Holdings and its subsidiaries and pay certain fees and expenses incurred in connection with the transaction. A portion of such proceeds were used to repay $197.5 million outstanding under the prior term loan facility, dated as of August 5, 2019, among us, JPMorgan Chase Bank, N.A., as administrative agent, and the lenders party thereto (the “Prior Term Loan Facility”).
ABL Credit Agreement
The ABL Credit Facility will mature on August 5, 2024. The Borrowers (as defined in the ABL Credit Agreement)February 17, 2026. We may borrow only up to the lesser of the level of the then-current Borrowing Baseborrowing base and the committed maximumaggregate amount of commitments under the ABL Credit Facility. The borrowing capacity of $300 million. The Borrowing Basebase is tied to the Eligible Installment Sales Accounts, Inventoryamount of eligible installment sales accounts, inventory and Eligible Rental Contracts,eligible rental contracts, reduced by Reserves, as defined in the ABL Credit Agreement. We provide to the Agent information necessary to calculate the Borrowing Base within 30 days of the end of each calendar month, unless liquidity is less than 15% of the maximum borrowing capacity of the ABL Credit Agreement or $45 million, in which case we must provide weekly information.reserves.
Interest is payable on the

14

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
The ABL Credit Facility bears interest at a fluctuating rate of interest determined by reference to the Eurodollareurodollar rate plus an applicable margin of 1.50% to 2.00%. The margintotal interest rate on the ABL Credit Facility at March 31, 2021 was 1.69% at June 30, 2020.2.125%. A commitment fee equal to 0.250% to 0.375% of the unused portion of the ABL Credit Facility fluctuates dependent upon average utilization for the prior month as defined by a pricing grid included in the documentation governing the ABL Credit Agreement.Facility. The commitment fee at June 30, 2020March 31, 2021 was 0.250%0.375%. We paid $0.4$0.7 million of commitment fees during the secondfirst quarter of 2020.2021.
Letters of credit are limited to the lesser of (x) $150 million, subject to certain limitations, and (y) the aggregate unused availability then in effect.
Subject to certain conditions,Loans under the ABL Credit Facility may be expanded by up to $100 million in additional commitments, subject to a pro forma fixed charge coverage ratio being greater than 1.10 to 1.00.
borrowed, repaid and re-borrowed until February 17, 2026, at which time all amounts borrowed must be repaid. The obligations under the ABL Credit AgreementFacility are guaranteed by us and certain of our subsidiaries.wholly owned domestic restricted subsidiaries, subject to certain exceptions. The obligations under the ABL Credit AgreementFacility and thesuch guarantees are secured on a first-priority basis onby all of our and theour subsidiary guarantors’ accounts, receivable, inventory, deposit accounts, securities accounts, cash and bank accounts (and funds on deposit therein)cash equivalents, rental agreements, general intangibles (other than equity interests in our subsidiaries), chattel paper, instruments, documents, letter of credit rights, commercial tort claims related to the foregoing and other related assets and all proceeds thereof related to the foregoing, subject to permitted liens and certain exceptions (such assets, collectively, the “ABL Priority Collateral”) and a second-priority basis onin substantially all of theother present and future tangible and intangible assets (second in priority topersonal property of ours and the liens securing the Term Loan Credit Agreement) of such persons, in each case,subsidiary guarantors, subject to certain exceptions.
The ABL Credit AgreementFacility contains covenants that are usual and customary for similar facilities and transactions and that, among other things, restrict our ability and our restricted subsidiaries to create certain liens and enter into certain sale and lease-back transactions; create, assume, incur or guarantee certain indebtedness; consolidate or merge with, or convey, transfer or lease all or substantially all of this typeour and are substantially the same as covenants in the Term Loan Credit Agreement. our restricted subsidiaries’ assets, to another person; pay dividends or make other distributions on, or repurchase or redeem, our capital stock or certain other debt; and make other restricted payments.
The ABL Credit Facility also requires the maintenance of a Consolidated Fixed Charge Coverage Ratio (as defined in the ABL Credit Agreement)consolidated fixed charge coverage ratio of 1.10 to 1.00 at the end of each fiscal quarter when either (i) certain specified events of default have occurred and are continuing or (ii) availability is less than or equal to the greater of $33.75$56.25 million and 15% of the line cap then in effect. These covenants are subject to a number of limitations and exceptions set forth in the documentation governing the ABL Facility. The Fixed Charge Coverage Ratiofixed charge coverage ratio as of June 30, 2020March 31, 2021 was 1.521.99 to 1.00.
The documentation governing the ABL Facility provides for customary events of default, including, but not limited to, failure to pay principal and interest, failure to comply with covenants, agreements or conditions, and certain events of bankruptcy or insolvency involving us and our significant subsidiaries.
The table below shows the scheduled maturity dates of our outstanding debt at March 31, 2021 for each of the years ending December 31: 
(in thousands)Term Loan FacilityABL Credit FacilityTotal
2021$6,563 $$6,563 
20228,750 8,750 
20238,750 8,750 
20248,750 8,750 
20258,750 8,750 
Thereafter833,437 55,000 888,437 
Total senior debt$875,000 $55,000 $930,000 

Note 8 -Senior Notes
On February 17, 2021, we issued $450 million in senior unsecured notes due February 15, 2029, at par value, bearing interest at 6.375% (the "Notes"), the proceeds of which were used to fund a portion of the Aggregate Cash Consideration upon closing of the Acima Holdings acquisition. Interest on the Notes is payable in arrears on February 15 and August 15 of each year, beginning on August 15, 2021. In connection with the issuance of the Notes, we incurred approximately $15.7 million in debt issuance costs, including bank financing fees and third party legal and other professional fees, which were capitalized in accordance with ASC Topic 470, “Debt” and recorded as a reduction of our outstanding Notes in our Condensed Consolidated Balance Sheet. Debt issuance costs will be amortized as interest expense over the term of the Notes.

15

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
We may redeem some or all of the Notes at any time on or after February 15, 2024 for cash at the redemption prices set forth in the indenture governing the Notes, plus accrued and unpaid interest to, but not including, the redemption date. Prior to February 15, 2024, we may redeem up to 40% of the aggregate principal amount of the Notes with the proceeds of certain equity offerings at a redemption price of 106.375% plus accrued and unpaid interest to, but not including, the redemption date. In addition, we may redeem some or all of the Notes prior to February 15, 2024, at a redemption price of 100% of the principal amount of the Notes plus accrued and unpaid interest to, but not including, the redemption date, plus a “make-whole” premium. If we experience specific kinds of change of control, we will be required to offer to purchase the Notes at a price equal to 101% of the principal amount thereof plus accrued and unpaid interest.
The Notes are our general unsecured senior obligations, and are effectively subordinated to all of our existing and future secured indebtedness to the extent of the value of the collateral securing such indebtedness, structurally subordinated to all existing and future indebtedness and other liabilities of our non-guarantor subsidiaries, equal in right of payment to all of our and our guarantor subsidiaries’ existing and future senior indebtedness and senior in right of payment to all of our future subordinated indebtedness, if any. The Notes are jointly and severally guaranteed on a senior unsecured basis by certain of our domestic subsidiaries that have outstanding indebtedness or guarantee other specified indebtedness, including the ABL Credit AgreementFacility and the Term Loan Facility.
The indenture governing the Notes contains covenants that limit, among other things, our ability and the ability of some of our restricted subsidiaries to create liens, transfer or sell assets, incur indebtedness or issue certain preferred stock, pay dividends, redeem stock or make other distributions, make other restricted payments or investments, create restrictions on payment of dividends or other amounts to us by our restricted subsidiaries, merge or consolidate with other entities, engage in certain transactions with affiliates and designate our subsidiaries as unrestricted subsidiaries. These covenants are subject to a number of exceptions and qualifications. The covenants limiting restricted payments, restrictions on payment of dividends or other amounts to us by our restricted subsidiaries, the ability to incur indebtedness, asset dispositions and transactions with affiliates will be suspended if and while the Notes have investment grade ratings from any two of Standard & Poor’s Ratings Services, Moody’s Investors Service, Inc. and Fitch, Inc.
The indenture governing the Notes also provides for customary events of default, that are substantiallywhich, if any of them occurs, would permit or require the same as events of default inprincipal, premium, if any, and interest on all the Term Loan Credit Agreement.
The table below shows the scheduled maturity dates of ourthen outstanding debt at June 30, 2020 for each of the years ending December 31: 
(in thousands)Term LoanABL Credit FacilityTotal
2020$1,000  $—  $1,000  
20212,000  —  2,000  
20222,000  —  2,000  
20232,000  —  2,000  
20242,000  —  2,000  
Thereafter189,500  —  189,500  
Total senior debt$198,500  $—  $198,500  

Notes to be due and payable.
Note 89 - Fair Value
We follow a three-tier fair value hierarchy, which classifies the inputs used in measuring fair values, in determining the fair value of our non-financial assets and non-financial liabilities, which consist primarily of goodwill. These tiers include: Level 1, defined as observable inputs such as quoted prices for identical instruments in active markets; Level 2, defined as inputs other than quoted prices in active markets that are either directly or indirectly observable; and Level 3, defined as unobservable inputs in which little or no market data exists, therefore requiring an entity to develop its own assumptions. There were no changes in the methods and assumptions used in measuring fair value during the period.
Our financial instruments include cash and cash equivalents, receivables, payables, and borrowings against our ABL Credit Facility and Term Loan Facility.Facility, and outstanding Notes. The carrying amount of cash and cash equivalents, receivables and payables approximates fair value at June 30, 2020March 31, 2021 and December 31, 2019,2020, because of the short maturities of these instruments. In addition, the interest rates on our Term Loan Facility and ABL Credit Facility are variable and, therefore, we believe the carrying value of outstanding borrowings approximates their fair value.
The fair value of our Notes is based on Level 1 inputs and was as follows at March 31, 2021:
March 31, 2021
(in thousands)Carrying ValueFair ValueDifference
Senior notes$450,000 $477,000 $27,000 

Note 910 - Other Charges
Store Consolidations. Acima Holdings Acquisition. As described in Note 2, on February 17, 2021, we completed the acquisition of Acima Holdings, a leading provider of virtual lease-to-own solutions. Included in the aggregate consideration issued to the former owners of Acima Holdings was 8,096,595 of common shares, valued at $414.1 million, subject to 36-month vesting conditions under restricted stock agreements, which will be recognized over the vesting term as stock compensation expense. During the first sixthree months of 2020,ended March 31, 2021, we closed 18 Rent-A-Center Business stores, resulting in pre-tax charges of $0.3recognized approximately $15.9 million in lease impairment charges, $0.9 million in other miscellaneous shutdown and holding costs, and $0.1 million in disposal of fixed assets. During the first six months of 2019, we closed 66 Rent-A-Center Business stores, resulting in pre-tax charges of $2.3 million in lease impairment, $0.9 million in other miscellaneous shutdown and holding costs, $0.7 million in disposal of fixed assets, and $0.3 million in severance and other payroll-related costs.
Cost Savings Initiatives. During 2018, we began the execution of multiple cost savings initiatives, including reductions in overhead and supply chain operations. In connection with these initiatives, we recorded pre-tax charges during the six months ended June 30, 2020 consisting of $1.0 million in severance and other payroll-related costs, $0.4 million in lease impairment charges, and $0.4 million in other miscellaneous shutdown and holding costs. Costs incurred during the first six months of 2019stock compensation expense related to these initiatives included pre-tax charges of $5.0 million in lease impairment charges, $2.8 million in severance and other payroll-related costs, $1.6 million in other miscellaneous shutdown costs, and $0.4 million in disposal of fixed assets.
COVID-19 Pandemic. In March 2020, national efforts to contain the COVID-19 virus began to be implemented. In connection with COVID-19, during the first six months of 2020, we incurred approximately $0.8 million in sanitization cleaning and personal protective equipment expenses, $0.4 million in payroll-related costs, and $0.2 million in lease expense related to closed stores and idled vehicles, partially offset by real estate lease abatement credits of $0.6 million for our Rent-A-Center Business stores.
Social Unrest. During the second quarter of 2020, we incurred expenses resulting from certain civil unrest that occurred in connection with efforts to institute law enforcement and other social and political reforms. In connection with this unrest, approximately 30 Rent-A-Center Business stores were looted and/or damaged, resulting in $0.6 million of inventory write-offs and $0.1 million in disposal of fixed assets.restricted stock agreements.

16

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
The fair value of assets acquired as part of the transaction included $520 million in intangible assets and $170 million in developed technology. During the three months ended March 31, 2021, we recognized approximately $1.3 million in depreciation expense and approximately $14.0 million in amortization expense related to these assets.
Furthermore, during the three months ended March 31, 2021 we recognized approximately $16.4 million in transaction costs associated with the closing of the transaction, and approximately $3.2 million in post-acquisition integration costs, including $2.8 million in employee severance and $0.4 million in reorganization advisory fees.
Activity with respect to otherOther charges for the sixthree months ended June 30, 2020March 31, 2021 is summarized in the below table:
(in thousands) Accrued Charges at December 31, 2019Charges & AdjustmentsPayments & Adjustments Accrued Charges at June 30, 2020
Cash charges:
Labor costs$738  $1,484  $(957) $1,265  
Lease obligations(1)
—  (414) 414  —  
Shutdown and holding costs—  1,307  (1,307) —  
Total cash charges$738  2,377  $(1,850) $1,265  
Non-cash charges:
Rental merchandise losses(2)
620  
Asset impairments(3)
955  
Other(4)
5,672  
Total other charges$9,624  
(in thousands) Accrued Charges at December 31, 2020Charges & AdjustmentsPayments & Adjustments Accrued Charges at March 31, 2021
Cash charges:
Acima Holdings transaction costs$5,005 $16,406 $(20,893)$518 
Acima Holdings integration costs3,244 (447)2,797 
Other cash charges(1)
344 197 (541)
Total cash charges$5,349 19,847 $(21,881)$3,315 
Non-cash charges:
Depreciation and amortization of acquired assets(2)
15,258 
Acima Holdings employees stock agreements(3)
15,882 
Asset impairments(4)
132 
Total other charges$51,119 
(1) Includes lease abatement creditsRepresents employee severance, shutdown and holding expenses related to renegotiated lease agreementsstore closures.
(2) Represents depreciation recorded on the incremental fair value of acquired software and amortization of the fair value of intangible assets acquired in response to COVID-19connection with the acquisition of Acima Holdings as described Note 2.
(2)(3) LootingRepresents stock compensation expense recognized in the first quarter of 2021, related to social unrestcommon shares issued to Acima Holdings employees subject to vesting restrictions, as described in Note 2.
(3)(4) Asset impairments primarily includes impairments of operating lease right-of-use assets and other property assets related to the closure of Rent-A-Center Business stores and previously closed product service centers, damage related to social unrest, as well as a write-down of capitalized software in the first sixthree months of 2020.
(4) Other primarily includes legal settlement reserves, state tax audit assessment reserves, expenses related to COVID-19, partially offset by the receipt of insurance proceeds related to Hurricane Maria.2021.
Note 1011 - Segment Information
The operating segments reported below are the segments for which separate financial information is available and for which segment results are evaluated by the chief operating decision makers. Our operating segments are organized based on factors including, but not limited to, type of business transactions, geographic location and store ownership. AllWithin our operating segments, we offer merchandise for lease from certain basic product categories: furniture, including mattresses, tires, consumer electronics, appliances, tools, handbags, computers, and accessories. Smartphones are also offered in our Rent-A-Center Business stores and franchise locations. In addition, in the Rent-A-Center Business segment, we have recently expanded into other product categories including, tires, tools, handbags, jewelry and other accessories.
Segment information for the three and nine months ended June 30,March 31, 2021 and 2020 and 2019 is as follows: 
Three Months Ended June 30,Six Months Ended June 30,
(in thousands)2020201920202019
Revenues
Rent-A-Center Business$459,192  $451,096  $914,157  $925,153  
Preferred Lease191,243  176,389  407,370  372,911  
Mexico10,611  13,551  24,157  26,896  
Franchising22,700  14,889  40,001  27,659  
Total revenues$683,746  $655,925  $1,385,685  $1,352,619  

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Gross profit
RevenuesRevenues
Rent-A-Center BusinessRent-A-Center Business$316,047  $313,871  $633,605  $638,511  Rent-A-Center Business$524,866 $454,965 
Preferred Lease71,391  80,380  159,706  166,708  
AcimaAcima457,449 216,127 
MexicoMexico7,432  9,411  16,960  18,680  Mexico14,498 13,546 
FranchisingFranchising4,662  4,409  9,439  9,038  Franchising39,969 17,301 
Total gross profit$399,532  $408,071  $819,710  $832,937  
Total revenuesTotal revenues$1,036,782 $701,939 


17

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Three Months Ended June 30,Six Months Ended June 30,
(in thousands)2020201920202019
Operating profit
Rent-A-Center Business$85,132  $64,925  $153,075  $118,236  
Preferred Lease6,233  22,734  24,455  44,247  
Mexico1,052  1,474  2,019  2,693  
Franchising3,029  1,803  5,548  3,581  
Total segments95,446  90,936  185,097  168,757  
Corporate(41,811) 38,893  (82,587) (21,579) 
Total operating profit$53,635  $129,829  $102,510  $147,178  
Three Months Ended March 31,
(in thousands)20212020
Gross profit
Rent-A-Center Business$359,169 $317,558 
Acima134,250 88,315 
Mexico10,212 9,528 
Franchising6,892 4,777 
Total gross profit$510,523 $420,178 

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Depreciation and amortization
Operating profitOperating profit
Rent-A-Center BusinessRent-A-Center Business$4,876  $5,110  $9,833  $10,582  Rent-A-Center Business$121,277 $67,943 
Preferred Lease474  313  1,001  661  
AcimaAcima24,814 18,222 
MexicoMexico95  95  188  235  Mexico1,954 967 
FranchisingFranchising10   13  39  Franchising4,985 2,519 
Total segmentsTotal segments5,455  5,527  11,035  11,517  Total segments153,030 89,651 
CorporateCorporate8,893  9,594  18,226  19,377  Corporate(82,984)(40,776)
Total depreciation and amortization$14,348  $15,121  $29,261  $30,894  
Total operating profitTotal operating profit$70,046 $48,875 

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Capital expenditures
Depreciation and amortizationDepreciation and amortization
Rent-A-Center BusinessRent-A-Center Business$3,504  $907  $4,484  $1,465  Rent-A-Center Business$4,577 $4,957 
Preferred Lease 54  86  101  
Acima(1)
Acima(1)
474 527 
MexicoMexico52  27  89  30  Mexico120 93 
FranchisingFranchising16 
Total segmentsTotal segments3,558  988  4,659  1,596  Total segments5,187 5,580 
Corporate(2)Corporate(2)2,041  1,592  10,091  3,492  Corporate(2)8,206 9,333 
Total capital expenditures$5,599  $2,580  $14,750  $5,088  
Total depreciation and amortizationTotal depreciation and amortization$13,393 $14,913 
(1)Excludes amortization of approximately $14.0 million recorded to Other charges in the Condensed Consolidated Statement of Operations, related to intangible assets acquired upon closing of the Acima Holdings acquisition
(2)Excludes depreciation of approximately $1.3 million recorded to Other charges in the Condensed Consolidated Statement of Operations, related to software acquired upon closing of the Acima Holdings acquisition

(in thousands)June 30, 2020December 31, 2019
On rent rental merchandise, net
Rent-A-Center Business$399,647  $411,482  
Preferred Lease232,373  268,845  
Mexico13,502  16,943  
Total on rent rental merchandise, net$645,522  $697,270  

(in thousands)June 30, 2020December 31, 2019
Held for rent rental merchandise, net
Rent-A-Center Business$85,680  $131,086  
Preferred Lease1,508  1,254  
Mexico4,459  6,078  
Total held for rent rental merchandise, net$91,647  $138,418  

Three Months Ended March 31,
(in thousands)20212020
Capital expenditures
Rent-A-Center Business$6,257 $980 
Acima154 84 
Mexico76 37 
Total segments6,487 1,101 
Corporate4,901 8,050 
Total capital expenditures$11,388 $9,151 

18

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
(in thousands)June 30, 2020December 31, 2019
Assets by segment
Rent-A-Center Business$866,198  $953,151  
Preferred Lease321,883  357,859  
Mexico29,056  33,707  
Franchising14,344  11,095  
Total segments1,231,481  1,355,812  
Corporate345,147  226,986  
Total assets$1,576,628  $1,582,798  

(in thousands)March 31, 2021December 31, 2020
On rent rental merchandise, net
Rent-A-Center Business$446,180 $444,945 
Acima651,764 299,660 
Mexico17,969 18,281 
Total on rent rental merchandise, net$1,115,913 $762,886 

(in thousands)March 31, 2021December 31, 2020
Held for rent rental merchandise, net
Rent-A-Center Business$127,120 $136,219 
Acima1,622 2,228 
Mexico6,502 7,819 
Total held for rent rental merchandise, net$135,244 $146,266 

(in thousands)March 31, 2021December 31, 2020
Assets by segment
Rent-A-Center Business$978,190 $999,252 
Acima1,566,395 389,650 
Mexico36,076 42,278 
Franchising16,114 14,729 
Total segments2,596,775 1,445,909 
Corporate410,183 305,071 
Total assets$3,006,958 $1,750,980 

Note 1112 - Common Stock and Stock-Based Compensation
In March 2020,Under our current common stock repurchase program, our Board of Directors has authorized a stock repurchase program with respect to the purchase, of up to an aggregate of $75 million of Rent-A-Center common stock, superseding our prior authorization. While the program was temporarily suspended due to the COVID-19 pandemic, $58.5 million remains available for repurchases from time to time, in the open market and privately negotiated transactions.transactions, up to an aggregate of $75 million of Rent-A-Center common stock. NaN shares were repurchased during the three months ended March 31, 2021. During the sixthree months ended June 30,March 31, 2020, we repurchased 1,461,177 shares of itsour common stock for an aggregate purchase price of $26.5 million, which includesincluded shares withhaving an aggregate purchase price of $16.5$10.0 million that were purchased under a repurchase program that was previously authorized by our Board of Directors until its replacement by the current program in March 2020. Under the March 2020 authorization. NaN shares were repurchased duringauthorization, $58.4 million remains available for repurchases in the six months ended June 30, 2019.open market and privately negotiated transactions.
We recognized $2.9$4.3 million and $2.0$3.0 million in compensation expense related to stock options and restricted stock unitsawards issued under the Rent-A-Center 2016 Long-Term Incentive Plan (the “2016 Plan”) during the three months ended June 30,March 31, 2021 and 2020, and 2019, respectively, and $5.9 million and $2.7 million during the six months ended June 30, 2020 and 2019, respectively. During the sixthree months ended June 30, 2020,March 31, 2021, we granted approximately 349,00065,000 stock options, 269,000238,000 market-based performance restricted stock units and 187,000141,000 time-vesting restricted stock units.units under the 2016 Plan. The stock options granted were valued using a Black-Scholes pricing model with the following assumptions: an expected volatility of 45.62%47.54% to 52.25%52.80%, a risk-free interest rate of 0.30%0.21% to 1.72%0.47%, an expected dividend yield of 4.02% to 8.20%3.24%, and an expected term of 3.50 to 5.75 years. The weighted-average exercise price of the options granted during the sixthree months ended June 30, 2020March 31, 2021 was $24.21$38.29 and the weighted-average grant-date fair value was $6.75.$12.20. Performance-based restricted stock units are valued using a Monte Carlo simulation. Time-vesting restricted stock units are valued using the closing price on the trading day immediately preceding the day of the grant. The weighted-average grant date fair value of the market-based performance and time-vesting restricted units were valued using our closing stock units grantedprice on March 31, 2021.
As described in Note 2, Aggregate Stock Consideration issued to the former owners of Acima Holdings included 10,779,923 of common shares valued at $51.14 per share, as of the date of closing. Of this total, 2,683,328 common shares were included in the aggregate purchase price of the transaction for financial reporting purposes, while 8,096,595 common shares, valued at $414.1 million, issued under restricted stock agreements and subject to vesting conditions, will be recognized as stock compensation expense over the vesting term in accordance with ASC Topic 718, “Stock-based Compensation”. We recognized $15.9 million in stock compensation expense related to these restricted stock agreements during the sixthree months ended June 30, 2020March

19

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
31, 2021, which was $30.24 and $25.02, respectively.recorded to Other charges in our Condensed Consolidated Statements of Operations, as described in Note 10.
Note 1213 - Contingencies
From time to time, we, along with our subsidiaries, are a party to various legal proceedings and governmental inquiries arising in the ordinary course of business. We reserve for loss contingencies that are both probable and reasonably estimable. We regularly monitor developments related to these legal proceedings, and inquiries, and review the adequacy of our legal reserves on a quarterly basis. We do not expect these losses to have a material impact on our condensed consolidated financial statements if and when such losses are incurred. Nevertheless, we cannot predict the impact of future developments affecting our claims and lawsuits, and any resolution of a claim or lawsuit or reserve within a particular fiscal period may materially and adversely impact our results of operations for that period.
We are subject to unclaimed property audits by states in the ordinary course of business. The property subject to review in the audit process include unclaimed wages, vendor payments and customer refunds. State escheat laws generally require entities to report and remit abandoned and unclaimed property to the state. Failure to timely report and remit the property can result in assessments that could include interest and penalties, in addition to the payment of the escheat liability itself. We routinely remit escheat payments to states in compliance with applicable escheat laws.
Acima Consumer Financial Protection Bureau investigation. Prior to the execution of the definitive agreement to acquire Acima Holdings, Acima Holdings received a Civil Investigative Demand dated October 1, 2020 (the “CID”) from the Consumer Financial Protection Bureau (the “CFPB”) requesting certain information, documents and data relating to Acima Holding’s products, services and practices for the period from January 1, 2015 to the date on which responses to the CID are provided in full. The purpose of the CID is to determine whether Acima Holdings extends credit, offers leases, or otherwise offers or provides a consumer financial product or service and whether Acima Holdings complies with certain consumer financial protection laws. We are fully cooperating with the CFPB investigation. We completed our production of records in response to the existing requests of the CFPB at the end of March 2021. The CFPB has not made any allegations in the investigation, and we are currently unable to predict the eventual scope, ultimate timing or outcome of the CFPB investigation.
On the terms and subject to the conditions set forth in the definitive agreement to acquire Acima Holdings, the former owners of Acima Holdings have agreed to indemnify Rent-A-Center for certain losses arising after the consummation of the transaction with respect to the CID and certain pre-closing taxes. The indemnification obligations of the former owners of Acima Holdings are limited to an indemnity holdback in the aggregate amount of $50 million, which was escrowed at the closing of the transaction, and will be Rent-A-Center’s sole recourse against the former owners of Acima Holdings with respect to all of the indemnifiable claims under the definitive transaction agreement. Other than with respect to any pending or unresolved claims for indemnification submitted by Rent-A-Center prior to such time, and subject to other limited exceptions, the escrowed amount will be released to the former owners of Acima Holdings as follows: (i) in respect of the CID, on the earlier of the third anniversary of the closing date of the transaction and the date on which a final determination is entered providing for a resolution of the matters regarding the CID and (ii) in respect of certain pre-closing taxes, on August 18, 2022, the first business day following the date that is 18 months after the closing date of the transaction.
There can be no assurance that the CID will be finally resolved prior to the release to the former owners of Acima Holdings of the escrowed funds reserved therefor, or that such escrowed amount will be sufficient to address all covered losses or that the CFPB’s ongoing investigation or future exercise of its enforcement, regulatory, discretionary or other powers will not result in findings or alleged violations of consumer financial protection laws that could lead to enforcement actions, proceedings or litigation, whether by the CFPB, other state or federal agencies, or other parties, and the imposition of damages, fines, penalties, restitution, other monetary liabilities, sanctions, settlements or changes to Acima Holdings’s business practices or operations that could materially and adversely affect our business, financial condition, results of operations or reputation.
California Attorney General. The California Attorney General (“CAG”) previously issued an investigative subpoena seeking information with respect to our Acceptance Now business practices (now part of the Preferred LeaseAcima segment). The request for documents and information was sought in connection with a broader investigation of the lease-to-own industry in California. Since receiving such demand, we have cooperated with the CAG in connection with its investigation and made several productions of requested documents. In March 2020, the CAG put forth proposed settlement terms to address alleged violations of California law. TheAfter several rounds of negotiations, in September 2020, the CAG proposed revised terms. In both cases, the proposed settlement terms includeincluded civil penalties, disgorgement of certain revenues, additional training requirements, and recommended changes to Acceptance Now business practices. We believe that our business practices are in compliance with California law and are continuing to discuss resolution of the inquiry with the CAG. At this point, while we

19

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
cannot predict the ultimate outcome, we do not believe any such outcome will have a material impact on our condensed consolidated financial statements.

20

RENT-A-CENTER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)
(Unaudited)
Note 1314 - Earnings Per Common Share
Summarized basic and diluted earnings per common share were calculated as follows:
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
(in thousands, except per share data)(in thousands, except per share data)2020201920202019(in thousands, except per share data)20212020
Numerator:Numerator:Numerator:
Net earningsNet earnings$38,493  $94,455  $87,785  $101,778  Net earnings$42,552 $49,292 
Denominator:Denominator:Denominator:
Weighted-average shares outstanding(1)Weighted-average shares outstanding(1)53,800  54,153  54,287  54,042  Weighted-average shares outstanding(1)56,247 54,774 
Effect of dilutive stock awards(2)Effect of dilutive stock awards(2)1,424  1,553  1,401  1,559  Effect of dilutive stock awards(2)10,048 1,378 
Weighted-average dilutive sharesWeighted-average dilutive shares55,224  55,706  55,688  55,601  Weighted-average dilutive shares66,295 56,152 
Basic earnings per common shareBasic earnings per common share$0.72  $1.74  $1.62  $1.88  Basic earnings per common share$0.76 $0.90 
Diluted earnings per common shareDiluted earnings per common share$0.70  $1.70  $1.58  $1.83  Diluted earnings per common share$0.64 $0.88 
Anti-dilutive securities excluded from diluted loss per common share:
Anti-dilutive securities excluded from diluted earnings per common share:Anti-dilutive securities excluded from diluted earnings per common share:
Anti-dilutive restricted share units(3)Anti-dilutive restricted share units(3)145  —  145  —  Anti-dilutive restricted share units(3)148 
Anti-dilutive performance share units(3)Anti-dilutive performance share units(3)519  263  519  263  Anti-dilutive performance share units(3)519 
Anti-dilutive stock options(3)Anti-dilutive stock options(3)1,349  1,107  1,340  1,123  Anti-dilutive stock options(3)1,357 
(1) Weighted-average shares outstanding for the three months ended March 31, 2021 includes approximately 1.3 million weighted-average common shares issued in connection with the acquisition of Acima Holdings in February 2021. See Note 2 for additional information.
(2) Dilutive stock awards for the three months ended March 31, 2021 includes approximately 8.1 million common shares issued in connection with the acquisition of Acima Holdings in February 2021, and subject to vesting conditions under restricted stock agreements.
(3) There were no anti-dilutive stock awards for the three months ended March 31, 2021.

2021


RENT-A-CENTER, INC. AND SUBSIDIARIES

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q includes “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995.1995, Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “seeks” or words of similar meaning, or future or conditional verbs, such as “will,” “should,” “could,” “may,” “aims,” “intends,” or “projects” and includes“projects.” These forward-looking statements, regardinginclude, without limitation, those relating to the potential effects of the COVID-19 pandemic of the respiratory disease caused by a novel coronavirus (“COVID-19”) on our business, operations, financial performance and prospects. prospects, the future business prospects and financial performance of our Company following the closing of our acquisition of Acima Holdings, LLC (“Acima Holdings”), cost and revenue synergies and other benefits expected to result from the Acima Holdings acquisition, our expectations, plans and strategy relating to our capital structure, anticipated enhancements to our sales force, potential future acquisitions, other statements regarding our strategy and plans, and other statements that are not historical facts.
A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. These forward-looking statements are based on currently available operating, financial and competitive information and are subject to various risks and uncertainties. Our actual future results and trends may differ materially and adversely depending on a variety of factors, including, but not limited to, the risks and uncertainties discussed under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2020 and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”Operations” below. Given these risks and uncertainties, you should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-looking statements contained in this Quarterly Report on Form 10-Q and any other public statement made by us, including by our management, may turn out to be incorrect. We are including this cautionary note to make applicable and take advantage of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 for forward-looking statements. Except as required by law, we expressly disclaim any obligation to update or revise any forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise. Factors that could cause or contribute to these differences include, but are not limited to:
the possibility that the anticipated benefits from the Acima Holdings acquisition may not be fully realized or may take longer to realize than expected;
• the possibility that costs, difficulties or disruptions related to the integration of Acima Holdings operations into our other operations will be greater than expected;
• our ability to (i) effectively adjust to changes in the composition of our offerings and product mix as a result of acquiring Acima Holdings and continue to maintain the quality of existing offerings and (ii) successfully introduce other new product or service offerings on a timely and cost-effective basis;
• changes in our future cash requirements as a result of the Acima Holdings acquisition, whether caused by unanticipated increases in capital expenditures or working capital needs, unanticipated liabilities or otherwise;
• our ability to identify potential acquisition candidates, complete acquisitions and successfully integrate acquired companies;
the impact of the COVID-19 pandemic and related government and regulatory restrictions issued to combat the pandemic, including adverse changes in such restrictions, and impacts on (i) demand for our lease-to-own products offered in our operating segments, (ii) our Preferred LeaseAcima retail partners, (iii) our customers and their willingness and ability to satisfy their lease obligations, (iv) our supplier's ability to satisfy our merchandise needs, (v) our coworkers,employees, including our ability to adequately staff our operating locations, (vi) our financial and operational performance, and (vii) our liquidity;
the general strength of the economy and other economic conditions affecting consumer preferences and spending;spending, including the availability of credit to our target consumers;
factors affecting the disposable income available to our current and potential customers;
changes in the unemployment rate;
capital market conditions, including availability of funding sources for us;
changes in our credit ratings;
difficulties encountered in improving the financial and operational performance of our business segments;

22



risks associated with pricing changes and strategies being deployed in our businesses;
our ability to continue to realize benefits from our initiatives regarding cost-savings and other EBITDA enhancements, efficiencies and working capital improvements;
our ability to continue to effectively execute our strategic initiatives;initiatives, including mitigating risks associated with any potential mergers and acquisitions, or refranchising opportunities;
failure to manage our store labor and other store expenses, including merchandise losses;
disruptions caused by the operation of our store information management systems;
risks related to our virtual lease-to-own business, including our ability to continue to develop and successfully implement the necessary technologies;
our ability to achieve the benefits expected from our integrated retail preferred offering, Preferred Lease, including our ability to integrate our historic,virtual and staffed retail partner business (Acceptance Now) and the Merchants Preferred business under the Preferred Lease offering and to successfully grow this business segment;
exposure to potential operating margin degradation due to the higher cost of merchandise in our Preferred LeaseAcima offering and potential for higher merchandise losses;
our transition to more-readily scalable "cloud-based" solutions;
our ability to develop and successfully implement digital or E-commerce capabilities, including mobile applications;
our ability to protect our proprietary intellectual property;
disruptions in our supply chain;
limitations of, or disruptions in, our distribution network;

21


RENT-A-CENTER, INC. AND SUBSIDIARIES

rapid inflation or deflation in the prices of our products;
our ability to execute and the effectiveness of store consolidations, including our ability to retain the revenue from customer accounts merged into another store location as a result of a store consolidation;
our available cash flow and our ability to generate sufficient cash flow to continue paying dividends;
increased competition from traditional competitors, virtual lease-to-own competitors, online retailers and other competitors, including subprime lenders;
our ability to identify and successfully market products and services that appeal to our current and future targeted customer segments;
consumer preferences and perceptions of our brands;
our ability to retain the revenue associated with acquired customer accounts and enhance the performance of acquired stores;
our ability to enter into new and collect on our rental or lease purchase agreements;
changes in the enforcement of existing laws and regulations and the enactment of new laws and regulations adversely affecting our business, including any legislative or regulatory enforcement efforts that seek to re-characterize store-based or virtual lease-to-own transactions as credit sales and to apply consumer credit laws and regulations to our business;
our compliance with applicable statutes or regulations governing our businesses;
the impact of any additional social unrest such as that experienced in 2020 or otherwise, and resulting damage to our inventory or other assets and potential lost revenues;
changes in interest rates;
changes in tariff policies;
adverse changes in the economic conditions of the industries, countries or markets that we serve;
information technology and data security costs;
the impact of any breaches in data security or other disturbances to our information technology and other networks and our ability to protect the integrity and security of individually identifiable data of our customers, employees and employees;retail partners;
changes in estimates relating to self-insurance liabilities and income tax and litigation reserves;
changes in our effective tax rate;
fluctuations in foreign currency exchange rates;
our ability to maintain an effective system of internal controls;

23



litigation or administrative proceedings to which we are or may be a party to from time to time; and
the other risks detailed from time to time in our reports furnished or filed with the United States Securities and Exchange Commission.Commission (the “SEC”).
Additional important factors that could cause our actual results to differ materially from our expectations are discussed under the section “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019 and in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 and elsewhere in this Quarterly Report on Form 10-Q.
Our Business
We are an industrya leading omni-channel lease-to-own provider with operations in the United States, Puerto Rico and Mexico. We provide a critical service for the credit-constrained customer. We focus on improving the qualitya large portion of life of our customersunderserved consumers by providing them with access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement andwith no long-term debt obligation. Preferred Lease provides virtualThrough our Rent-A-Center Business, we provide a fully integrated customer experience through our e-commerce platform and staffedbrick and mortar presence. Our Acima business offers lease-to-own solutions tothrough retail partners in stores and online enabling our partners to grow sales by expanding their customer base utilizing our differentiated offering. We were incorporated in the State of Delaware in 1986, and our common stock is traded on the Nasdaq Global Select Market under the ticker symbol "RCII."RCII.
Executive Summary
Our Strategy
Our strategy is focused on growing our business model through emphasis on the following key initiatives:
continuing positive trends inexecuting on market opportunities and enhancing our Rent-A-Center Business segment driven by competitive position across both traditional and virtual lease-to-own solutions;
accelerating the shift to e-commerce, momentum, expanding product categories, including into emerging product categories, and improving the fully integrated customer experience;
using technology to support frictionless partner onboarding with seamless integration to retail partner platforms;
continuing to generate repeat business while expanding our potential customer base;
leveraging the integration of the Acima Holdings decision engine and expanding digital payments and communication channels; and
generating favorable adjusted EBITDA margin and strong free cash flow to fund strategic priorities and deliver and return capital to shareholders; and
executing on large market opportunities using a virtual platform via our Preferred Lease offering and e-commerce.shareholders.
As we pursue our strategy, we may take advantage of merger and acquisition opportunities from time to time that advance our key initiatives, and engage in discussions regarding these opportunities, which could include mergers, consolidations or

22


RENT-A-CENTER, INC. AND SUBSIDIARIES

acquisitions or dispositions or other transactions, although there can be no assurance that any such activities will be consummated.
For additional information regarding the acquisition of Acima Holdings, see “Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operation—Recent Developments”.
Recent Developments
Acima Acquisition. On February 17, 2021. we completed the acquisition of Acima Holdings and issued to the former owners of Acima an aggregate of 10,779,923 shares of our common stock (the “Aggregate Stock Consideration”), with a value of $51.14 per share based on the closing price of our common stock on the date of closing, and paid to them aggregate cash consideration of $1,273.3 million (the “Aggregate Cash Consideration”). Under the terms of the definitive agreement, $50 million of the Aggregate Cash Consideration was placed into escrow at closing to cover certain potential tax and regulatory indemnification obligations of the former owners of Acima Holdings under the agreement. Although we currently believe the escrow holdback amount, which serves as our sole recourse of with respect to any indemnifiable claims, will be sufficient to cover any such potential tax and regulatory matters, there is no assurance that any actual payments by us with respect to such matters will not exceed the escrow holdback amount.
The portion of the Aggregate Stock Consideration issued to former owners of Acima Holdings who are also employees of Acima is subject to restricted stock agreements providing vesting conditions over a 36-month period beginning upon closing of the acquisition. The portion of the Aggregate Stock Consideration issued to non-employee former owners of Acima Holdings is subject to the terms of an 18-month lockup agreement, pursuant to which one-third of the aggregate shares of our common

24



stock received by a non-employee former owner of Acima Holdings becomes transferable after each six month period following the closing of the acquisition.
In connection with the acquisition, we entered into employment agreements with certain executives of Acima Holdings, including Aaron Allred, Chairman and Founder of Acima Holdings, which became effective upon closing.
Dividends. On March 25, 2021, we announced that our board of directors approved a quarterly cash dividend of $0.31 per share for the second quarter of 2021. The dividend was paid on April 22, 2021 to our common stockholders of record as of the close of business on April 6, 2021.
Business and Operational Trends
COVID-19 Pandemic. Beginning in the latter half of March 2020, the worldwide spread of the respiratory disease caused by a novel coronavirus (“COVID-19”)COVID-19 caused significant disruptions to the U.S. and world economies. On March 11, 2020, the World Health Organization declared the COVID-19 outbreak a worldwide pandemic. On March 13, 2020, President Trumpthe president of the United States declared a national state of emergency for the United States.nation. In response to the issuance of U.S. federal guidelines to contain the spread of the COVID-19, virus, U.S. state and local jurisdictions implemented various containment or mitigation measures, including temporary shelter-in-place orders and the temporary closure of non-essential businesses.
As a result of COVID-19 and related jurisdictional ordinances implemented in the United States beginning in the latter half of March 2020 to contain the spread of COVID-19 or mitigate its effects, a significant number of Acima retail partner locations were temporarily closed, resulting in the initial closure of approximately 65% of our staffed Acima locations, which operated within those stores. In addition, while the majority of our Rent-A-Center Business stores remained open, due to government orders in certain jurisdictions, beginning in mid-March 2020 we temporarily shut down operations at a small number of stores and approximately 24% of our stores were partially closed. Our partially closed locations operated with closed showrooms, conducting business only through e-commerce web orders and transitioned to a contactless curbside service model or to a ship-from-store model, to the extent permitted by local orders. Some franchise locations and stores in our Mexico operating segment were also temporarily closed or had restricted operations due to COVID-19. All locations in our Rent-A-Center Business, Franchising and Mexico operating segments and staffed Acima locations, temporarily or partially closed at the onset of the pandemic, were reopened in the second quarter of 2020. In the latter portion of 2020 and into early 2021, the number of COVID-19 cases increased significantly and certain governmental authorities imposed or re-imposed restrictions on certain businesses. As of April 28, 2021, all locations in our Rent-A-Center Business, Franchising and Mexico operating segments and staffed Acima locations are providing full in-store services subject to local requirements for sanitization, social distancing and capacity limitations and, in Mexico, certain restrictions regarding hours of operation.
In response to the negative impacts to our business resulting from COVID-19, in 2020, we proactively implemented certain measures to reduce operating expenses and cash flow uses, including implementing temporary executive pay reductions, temporarily furloughing certain employees at our store locations and corporate headquarters, reducing store hours in certain locations, renegotiating real estate leases, reducing inventory purchases and capital expenditures, and, for a brief period of time, suspending further share repurchases. In addition, we implemented additional electronic payment methods for our Rent-A-Center Business and Acima customers to facilitate contactless transactions. There are no assurances we will not be subject to future government actions negatively impacting our business as the pandemic progresses.
However, while we may also be impacted by deteriorating worldwide economic conditions, including elevated unemployment rates throughout the United States, which could have a sustained impact on discretionary consumer spending, the lease-to-own industry has remained resilient because it provides credit constrained customers with a viable option to obtain merchandise they may not otherwise be able to obtain through other retailers offering financing options due to the tightening of credit by traditional financing.
See "Trends and Uncertainties - COVID-19 Pandemic" below, and "Risk Factors"“Risk Factors” in Part II,I, Item 1A ofin our QuarterlyAnnual Report on Form 10-Q10-K for the quarteryear ended MarchDecember 31, 2020, for an additional discussion of operational impacts to our business and additional risks associated with COVID-19.
Results of Operations
The following discussion focuses on our results of operations and our liquidity and capital resources. You should read this discussion in conjunction with the condensed consolidated financial statements and notes thereto for the three months ended June 30, 2020March 31, 2021 included in Part I, Item I of this Quarterly Report on Form 10-Q.
Trends and Uncertainties
COVID-19 Pandemic
As a result of COVID-19 and related jurisdictional ordinances implemented in the United States beginning in the latter half of March 2020 to contain the spread of COVID-19 or mitigate its effects, a significant number of Preferred Lease retail partner locations were temporarily closed, resulting in the initial closure of approximately 65% of our staffed Preferred Lease locations, which operated within those stores. In addition, with respect to our Rent-A-Center Business, we temporarily shut down operations at a small number of stores and partially closed approximately 24% of stores. Our partially closed locations operated with closed showrooms, conducting business only through e-commerce web orders. Franchise locations and stores in our Mexico operating segment were also temporarily closed due to COVID-19. In response to the negative impacts to our business resulting from COVID-19, we proactively implemented certain measures to reduce operating expenses and cash flow uses, including implementing temporary executive pay reductions, temporarily furloughing certain employees at our store locations and corporate headquarters, reducing store hours in certain locations, renegotiating real estate leases, reducing inventory purchases and capital expenditures, and, for a period of time, suspending further share repurchases.
Since the onset of the pandemic, the jurisdictional ordinances directly impacting our operations have been withdrawn and, as of the date hereof, all of our staffed Preferred Lease locations and store operations in our Rent-A-Center Business, Mexico and Franchising operating segments are fully operational. Nonetheless, there are no assurances we will not be subject to future government actions negatively impacting our business as the pandemic progresses. In addition, while we may also be impacted by deteriorating worldwide economic conditions, including elevated unemployment rates throughout the United States, which could have a sustained impact on discretionary consumer spending, the lease-to-own transaction is a resilient model that provides credit constrained customers with a viable option to obtain merchandise they may not otherwise be able to obtain through other retailers offering financing options.
Virtual Business Model
On August 13, 2019, we completed the acquisition of substantially all of the assets of C/C Financial Corp. dba Merchants Preferred ("Merchants Preferred"), a nationwide provider of virtual lease-to-own services, accelerating our growth in the virtual lease-to-own industry. In January 2020, we announced plans for our new integrated retail partner offering under Preferred Lease, which combines our staffed and virtual lease-to-own business models to meet the needs and expectations of both our customers and retail partners. While we believe the acquisition of the Merchants Preferred virtual business model and rollout of our Preferred Lease integrated offering positions us for significant revenue and earnings growth, we are exposed to potential operating margin degradation due to the higher cost of merchandise in our retail partner business and potential for higher merchandise losses.
Cost Savings Initiatives
In 2018, we initiated and executed multiple cost savings initiatives, resulting in reductions in overhead and supply chain costs. While these initiatives have led to significant decreases in operating expenses and corresponding improvement in operating

2325


RENT-A-CENTER, INC. AND SUBSIDIARIES

profit on a year-over-year basis in our 2018 and 2019 results of operations, we do not expect to continue to realize cost reduction benefits in future periods at the same annualized rate as past periods.
Overview
The following briefly summarizes certain of our financial information for the sixthree months ended June 30, 2020March 31, 2021 as compared to the sixthree months ended June 30, 2019.March 31, 2020.
During the first sixthree months of 2020,2021, consolidated revenues increased approximately $33.1$334.8 million, primarily driven by our Preferred Lease virtual solutiondue to the acquisition of Acima Holdings and increasesan increase in same store sales in our Rent-A-Center Business. Operating profit increased approximately $21.2 million for the three months ended March 31, 2021, primarily due to the increased operating profit of the Rent-A-Center Business and Acima segments, partially offset by refranchisingone-time transaction and integration costs, stock compensation expense related to equity consideration subject to vesting conditions, and depreciation and amortization of approximately 100 Rent-A-Center Business corporate stores during the preceding 18 months. Operating profit decreased approximately $44.7 million for the six months ended June 30, 2020, primarily due to our receipt during the second quarter of 2019 of $92.5 million in settlement of litigation relating to our termination of the merger agreement byacquired software and among Vintage Rodeo Parent, LLC, Vintage Rodeo Acquisition, Inc. and Rent-A-Center, Inc., of which we retained net pre-tax proceeds of approximately $80 million following payment of all remaining costs, fees and expenses relatingintangible assets related to the termination (the "Vintage Settlement Proceeds").acquisition of Acima Holdings.
Revenues in our Rent-A-Center Business segment decreasedincreased approximately $11.0$69.9 million for the sixthree months ended June 30, 2020, drivenMarch 31, 2021, primarily by the refranchising of approximately 100 Rent-A-Center Business corporate stores as described above and rationalization of our store base, partially offset bydue to an increase in same store sales revenue driven by higher merchandise sales.growth in e-commerce sales, and despite the impact of refranchising approximately 100 stores in California in the fourth quarter of 2020 which are no longer reflected in the Rent-A-Center Business segment revenues. Gross profit as a percentage of revenue increased 0.3%decreased 1.4%. Operating profit increased $34.8$53.3 million for the sixthree months ended June 30, 2020,March 31, 2021, driven primarily driven by decreasedincreased operating leverage as a result of higher revenues and lower operating expenses.
The Preferred LeaseAcima segment revenues increased approximately $34.5$241.3 million for the sixthree months ended June 30, 2020,March 31, 2021, driven primarily due to the implementation of the Preferred Lease virtual solution followingby the acquisition of Merchants Preferred in August 2019, in addition to growth in our staffed model, despite negative impacts related to the temporary closure of stores due to the COVID-19 pandemic.Acima Holdings. Gross profit as a percent of revenue decreased 5.5% and11.6%, while operating profit decreasedincreased approximately $19.8$6.6 million for the sixthree months ended June 30, 2020 primarily due to aMarch 31, 2021, driven by higher number of early payouts, higher merchandise losses primarilyrevenue due to the COVID-19 pandemic,acquisition of Acima Holdings and higher mix of virtual locations.stronger lease performance.
The Mexico segment revenues decreasedincreased by 10.2%7.0% for the sixthree months ended June 30, 2020,March 31, 2021, driving a decreasean increase in gross profit of 9.2%7.2%, or $1.7$0.7 million.
Revenues for the Franchising segment increased $12.3$22.7 million for the sixthree months ended June 30, 2020,March 31, 2021, primarily due to a higher store count, resulting from the refranchising of approximately 60 Rent-A-Center Business corporate100 California stores as described aboveduring 2020 and higher inventory purchases by our franchisees.
Cash flow from operations was $254.7$135.8 million for the sixthree months ended June 30, 2020.March 31, 2021. As of June 30, 2020,March 31, 2021, we held $206.4$123.0 million of cash and cash equivalents and outstanding indebtedness of $198.5 million.$1.38 billion.

2426


RENT-A-CENTER, INC. AND SUBSIDIARIES

The following table is a reference for the discussion that follows.
Three Months EndedSix Months EndedThree Months Ended
June 30,ChangeJune 30,ChangeMarch 31,Change
(dollar amounts in thousands)(dollar amounts in thousands)20202019$%20202019$%(dollar amounts in thousands)20212020$%
RevenuesRevenuesRevenues
StoreStoreStore
Rentals and feesRentals and fees$534,737  $551,680  $(16,943) (3.1)%$1,102,737  $1,115,034  $(12,297) (1.1)%Rentals and fees$745,534 $568,000 $177,534 31.3 %
Merchandise salesMerchandise sales108,080  70,842  37,238  52.6 %209,460  175,312  34,148  19.5 %Merchandise sales232,793 101,380 131,413 129.6 %
Installment salesInstallment sales17,643  17,270  373  2.2 %32,390  32,706  (316) (1.0)%Installment sales17,773 14,747 3,026 20.5 %
OtherOther775  1,244  (469) (37.7)%1,497  1,908  (411) (21.5)%Other918 722 196 27.1 %
Total store revenueTotal store revenue661,235  641,036  20,199  3.2 %1,346,084  1,324,960  21,124  1.6 %Total store revenue997,018 684,849 312,169 45.6 %
FranchiseFranchiseFranchise
Merchandise salesMerchandise sales18,047  10,673  7,374  69.1 %30,484  19,129  11,355  59.4 %Merchandise sales33,055 12,437 20,618 165.8 %
Royalty income and feesRoyalty income and fees4,464  4,216  248  5.9 %9,117  8,530  587  6.9 %Royalty income and fees6,709 4,653 2,056 44.2 %
Total revenuesTotal revenues683,746  655,925  27,821  4.2 %1,385,685  1,352,619  33,066  2.4 %Total revenues1,036,782 701,939 334,843 47.7 %
Cost of revenuesCost of revenuesCost of revenues
StoreStoreStore
Cost of rentals and feesCost of rentals and fees157,124  155,658  1,466  0.9 %322,579  311,030  11,549  3.7 %Cost of rentals and fees247,035 165,455 81,580 49.3 %
Cost of merchandise soldCost of merchandise sold102,960  76,034  26,926  35.4 %201,717  179,425  22,292  12.4 %Cost of merchandise sold240,106 98,757 141,349 143.1 %
Cost of installment salesCost of installment sales6,092  5,682  410  7.2 %11,117  10,606  511  4.8 %Cost of installment sales6,041 5,025 1,016 20.2 %
Total cost of store revenuesTotal cost of store revenues266,176  237,374  28,802  12.1 %535,413  501,061  34,352  6.9 %Total cost of store revenues493,182 269,237 223,945 83.2 %
Franchise cost of merchandise soldFranchise cost of merchandise sold18,038  10,480  7,558  72.1 %30,562  18,621  11,941  64.1 %Franchise cost of merchandise sold33,077 12,524 20,553 164.1 %
Total cost of revenuesTotal cost of revenues284,214  247,854  36,360  14.7 %565,975  519,682  46,293  8.9 %Total cost of revenues526,259 281,761 244,498 86.8 %
Gross profitGross profit399,532  408,071  (8,539) (2.1)%819,710  832,937  (13,227) (1.6)%Gross profit510,523 420,178 90,345 21.5 %
Operating expensesOperating expensesOperating expenses
Store expensesStore expensesStore expenses
LaborLabor129,929  152,899  (22,970) (15.0)%283,723  314,555  (30,832) (9.8)%Labor156,707 153,794 2,913 1.9 %
Other store expensesOther store expenses160,756  149,225  11,531  7.7 %322,474  313,019  9,455  3.0 %Other store expenses170,133 161,718 8,415 5.2 %
General and administrative expensesGeneral and administrative expenses32,943  38,534  (5,591) (14.5)%72,118  71,458  660  0.9 %General and administrative expenses49,125 39,175 9,950 25.4 %
Depreciation and amortizationDepreciation and amortization14,348  15,121  (773) (5.1)%29,261  30,894  (1,633) (5.3)%Depreciation and amortization13,393 14,913 (1,520)(10.2)%
Other charges and (gains)7,921  (77,537) 85,458  110.2 %9,624  (44,167) 53,791  121.8 %
Other chargesOther charges51,119 1,703 49,416 2,901.7 %
Total operating expensesTotal operating expenses345,897  278,242  67,655  24.3 %717,200  685,759  31,441  4.6 %Total operating expenses440,477 371,303 69,174 18.6 %
Operating profitOperating profit53,635  129,829  (76,194) (58.7)%102,510  147,178  (44,668) (30.3)%Operating profit70,046 48,875 21,171 43.3 %
Debt refinancing chargesDebt refinancing charges8,743 — 8,743 100.0 %
Interest, netInterest, net3,896  8,095  (4,199) (51.9)%8,199  16,610  (8,411) (50.6)%Interest, net11,916 4,303 7,613 176.9 %
Earnings before income taxesEarnings before income taxes49,739  121,734  (71,995) (59.1)%94,311  130,568  (36,257) (27.8)%Earnings before income taxes49,387 44,572 4,815 10.8 %
Income tax expense11,246  27,279  (16,033) (58.8)%6,526  28,790  (22,264) (77.3)%
Income tax expense (benefit)Income tax expense (benefit)6,835 (4,720)11,555 244.8 %
Net earningsNet earnings$38,493  $94,455  $(55,962) (59.2)%$87,785  $101,778  $(13,993) (13.7)%Net earnings$42,552 $49,292 $(6,740)(13.7)%
Three Months Ended June 30, 2020,March 31, 2021, compared to Three Months Ended June 30, 2019March 31, 2020 .
Store Revenue. Total store revenue increased by $20.2$312.2 million, or 3.2%45.6%, to $661.2$997.0 million for the three months ended June 30, 2020,March 31, 2021, from $641.0$684.8 million for the three months ended June 30, 2019.March 31, 2020. This increase was primarily due to increases of approximately $14.9$241.3 million and $8.1$69.9 million in revenues in the Preferred LeaseAcima and Rent-A-Center Business segments, respectively, as discussed further in the section "Segment Performance"“Segment Performance” below.

25


RENT-A-CENTER, INC. AND SUBSIDIARIES

Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the three months ended June 30, 2020,March 31, 2021, increased by $1.4$81.5 million, or 0.9%49.3%, to $157.1$247.0 million as compared to $155.7$165.5 million in 2019.2020. This increase in cost of rentals and fees was primarily attributable to an increaseincreases of $6.4 $71.5 million and $9.9

27



million in the Preferred Lease segment, partially offset by a decrease of $4.1 millionAcima and Rent-A-Center Business segments, respectively, as discussed further in the Rent-A-Center Business segment.section “Segment Performance” below. Cost of rentals and fees expressed as a percentage of rentals and fees revenue was 29.4%33.1% for the three months ended June 30, 2020,March 31, 2021, as compared to 28.2%29.1% in 2019.2020.
Cost of Merchandise Sold. Cost of merchandise sold increased by $27.0$141.3 million, or 35.4%143.1%, to $103.0$240.1 million for the three months ended June 30, 2020,March 31, 2021, from $76.0$98.8 million in 2019,2020, primarily attributable to increases of $17.5$123.9 million and $9.6$17.4 million in the Preferred LeaseAcima and Rent-A-Center Business segments, respectively, as discussed further in the section "Segment Performance"“Segment Performance” below. The gross margin percent of merchandise sales increaseddecreased to 4.7%(3.1)% for the three months ended June 30, 2020,March 31, 2021, from (7.3)%2.6% in 2019.2020.
Gross Profit. Gross profit decreasedincreased by $8.6$90.3 million, or 2.1%21.5%, to $399.5$510.5 million for the three months ended June 30, 2020,March 31, 2021, from $408.1$420.2 million in 2019,2020, due primarily to decreasesincreases of $9.0$45.9 million and $2.0$41.6 million in the Preferred LeaseAcima and MexicoRent-A-Center Business segments, respectively, as discussed further in the section “Segment Performance” below. Gross profit as a percentage of total revenue decreased to 49.2% for the three months ended March 31, 2021, as compared to 59.9% in 2020.
Store Labor. Store labor increased by $2.9 million, or 1.9%, to $156.7 million, for the three months ended March 31, 2021, as compared to $153.8 million in 2020, primarily due to an increase of $3.2 million in the Acima segment, as discussed further in the section “Segment Performance” below. Store labor expressed as a percentage of total store revenue was 15.7% for the three months ended March 31, 2021, as compared to 22.5% in 2020.
Other Store Expenses. Other store expenses increased by $8.4 million, or 5.2%, to $170.1 million for the three months ended March 31, 2021, as compared to $161.7 million in 2020, primarily due to an increase of $18.0 million in the Acima segment, partially offset by an increasea decrease of $2.2$9.9 million in the Rent-A-Center Business segment, as discussed further in the section "Segment Performance" below. Gross profit as a percentage of total revenue decreased to 58.4% for the three months ended June 30, 2020, as compared to 62.2% in 2019.
Store Labor. Store labor decreased by $23.0 million, or 15.0%, to $129.9 million, for the three months ended June 30, 2020, as compared to $152.9 million in 2019, primarily due to decreases of $12.3 million and $10.1 million in the Preferred Lease and Rent-A-Center Business segments, respectively, as a result of a lower store base and cost savings initiatives, in addition to employee furloughs related to COVID-19. Store labor expressed as a percentage of total store revenue was 19.6% for the three months ended June 30, 2020, as compared to 23.9% in 2019.
Other Store Expenses. Other store expenses increased by $11.6 million, or 7.7%, to $160.8 million for the three months ended June 30, 2020, as compared to $149.2 million in 2019, primarily due to an increase of $18.2 million in the Preferred Lease segment, partially offset by a decrease of $5.9 million in the Rent-A-Center Business segment, as discussed further in the section "Segment Performance"“Segment Performance” below. Other store expenses expressed as a percentage of total store revenue were 24.3%17.1% for the three months ended June 30, 2020, compared to 23.3% in 2019.
General and Administrative Expenses. General and administrative expenses decreased by $5.6 million, or 14.5%, to $32.9 million for the three months ended June 30, 2020, as compared to $38.5 million in 2019, primarily due to cost savings initiatives implemented in response to the COVID-19 pandemic. General and administrative expenses expressed as a percentage of total revenue were 4.8% for the three months ended June 30, 2020, compared to 5.9% in 2019.
Other Charges and (Gains). Other charges and (gains) increased by $85.4 million, to $7.9 million for the three months ended June 30, 2020, as compared to $(77.5) million in 2019. Other charges for the three months ended June 30, 2020 primarily related to legal settlement and state sales tax assessment reserves, cost savings initiatives, inventory losses resulting from damage and looting related to social unrest, employee payroll and incremental sanitation costs in connection with COVID-19, and store closures impacts, partially offset by rent abatements and insurance proceeds, as discussed further in the section "Segment Performance" below. Other gains for the three months ended June 30, 2019 primarily related to the Vintage Settlement Proceeds and insurance proceeds related to the 2017 hurricanes, partially offset by associated merger termination legal and professional fees, store closures, state tax audit assessments, and cost savings initiatives.
Operating Profit. Operating profit decreased by $76.2 million, to $53.6 million for the three months ended June 30, 2020, as compared to $129.8 million in 2019, primarily due to the increase in other charges described above. Operating profit expressed as a percentage of total revenue was 7.8% for the three months ended June 30, 2020, compared to 19.8% in 2019.
Income Tax. Income tax expense for the three months ended June 30, 2020 was $11.2 million, as compared to $27.3 million in 2019. The effective tax rate was 22.6% for the three months ended June 30, 2020, compared to 22.4% in 2019.
Six Months Ended June 30, 2020, compared to Six Months Ended June 30, 2019
Store Revenue. Total store revenue increased by $21.1 million, or 1.6%, to $1,346.1 million for the six months ended June 30, 2020, from $1,325.0 million for the six months ended June 30, 2019. This increase was primarily due to an increase of approximately $34.5 million in the Preferred Lease segment, partially offset by decreases of $11.0 million and $2.7 million in the Rent-A-Center Business and Mexico segments, respectively, as discussed further in the section "Segment Performance" below.
Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the six months ended June 30, 2020, increased by $11.6 million, or 3.7%, to $322.6 million as compared to $311.0

26


RENT-A-CENTER, INC. AND SUBSIDIARIES

million in 2019. This increase in cost of rentals and fees was primarily attributable to an increase of $20.3 million in the Preferred Lease segment, partially offset by a decrease of $8.0 million in the Rent-A-Center Business segment. Cost of rentals and fees expressed as a percentage of rentals and fees revenue increased to 29.3% for the six months ended June 30, 2020 as compared to 27.9% in 2019.
Cost of Merchandise Sold. Cost of merchandise sold increased by $22.3 million, or 12.4%, to $201.7 million for the six months ended June 30, 2020, from $179.4 million in 2019, primarily attributable to increases of $21.1 million and $1.4 million in the Preferred Lease and Rent-A-Center Business segments, respectively, as discussed further in the section "Segment Performance" below. The gross margin percent of merchandise sales increased to 3.7% for the six months ended June 30, 2020, from (2.3)% in 2019.
Gross Profit. Gross profit decreased by $13.2 million, or 1.6%, to $819.7 million for the six months ended June 30, 2020, from $832.9 million in 2019, due primarily to decreases of $7.0 million and $4.9 million in the Preferred Lease and Rent-A-Center Business segments, respectively, as discussed further in the section "Segment Performance" below. Gross profit as a percentage of total revenue decreased to 59.2% for the six months ended June 30, 2020, as compared to 61.6% in 2019.
Store Labor. Store labor decreased by $30.9 million, or 9.8%, to $283.7 million, for the six months ended June 30, 2020, as compared to $314.6 million in 2019, primarily attributable to decreases of $16.5 million and $14.1 million in the Preferred Lease and Rent-A-Center Business segments, respectively, as discussed further in the section "Segment Performance" below. Store labor expressed as a percentage of total store revenue was 21.1% for the six months ended June 30, 2020, as compared to 23.7% in 2019.
Other Store Expenses. Other store expenses increased by $9.5 million, or 3.0%, to $322.5 million for the six months ended June 30, 2020, as compared to $313.0 million in 2019, primarily attributable to an increase of $24.8 million in the Preferred Lease segment, partially offset by decreases of $13.9 million and $1.0 million in the Rent-A-Center Business Lease and Mexico segments, respectively, as discussed further in the section "Segment Performance" below. Other store expenses expressed as a percentage of total store revenue were 24.0% for the six months ended June 30, 2020,March 31, 2021, compared to 23.6% in 2019.2020.
General and Administrative Expenses. General and administrative expenses increased by $0.6$9.9 million, or 0.9%25.4%, to $72.1$49.1 million for the sixthree months ended June 30, 2020,March 31, 2021, as compared to $71.5$39.2 million in 2019.2020, primarily due to higher labor and incentive compensation in the Acima segment. General and administrative expenses expressed as a percentage of total revenue were 5.2%4.7% for the sixthree months ended June 30, 2020,March 31, 2021, compared to 5.3%5.6% in 2019.2020.
Other Charges and (Gains).Charges. Other charges and (gains) increased by $53.8$49.4 million, to $9.6$51.1 million for the sixthree months ended June 30, 2020,March 31, 2021, as compared to $(44.2)$1.7 million in 2019.2020. Other charges for the sixthree months ended June 30,March 31, 2021 primarily included one-time transaction and integration costs, stock compensation expense related to equity consideration subject to vesting conditions, and depreciation and amortization of acquired software and intangible assets, related to the acquisition of Acima Holdings. Other charges for the three months ended March 31, 2020 primarily related to legal settlementlease impairments and state sales tax assessment reserves, cost savings initiatives, inventory losses resulting from damageother costs associated with store and looting related to social unrest, employee payrollother facility closures, and sanitation costs in connection with COVID-19, and store closurefinancial impacts partially offset by rent abatements and insurance proceeds. Other gains for the six months ended June 30, 2019 primarily related to the Vintage Settlement Proceeds, and insurance proceeds related to the 2017 hurricanes, partially offset by the Blair class action settlement costs, associated merger termination legal and professional fees,COVID-19 pandemic, including temporary store closures state tax audit assessments, and cost savings initiativesfurloughs.
Operating Profit. Operating profit decreasedincreased by $44.7$21.1 million, to $102.5$70.0 million for the sixthree months ended June 30, 2020,March 31, 2021, as compared to $147.2$48.9 million in 2019,2020, primarily due to the increase in other chargesgross profit, as described above. Operating profit expressed as a percentage of total revenue was 7.4%6.8% for the sixthree months ended June 30, 2020,March 31, 2021, compared to 10.9%7.0% in 2019. Excluding other charges and (gains), operating profit was $112.1 million, or 8.1% of revenue for the six months ended June 30, 2020, compared to $103.0 million, or 7.6% of revenue for the comparable period of 2019.2020.
Income Tax.Tax Expense (Benefit). Income tax expense (benefit) for the sixthree months ended June 30, 2020March 31, 2021 was $6.5$6.8 million, as compared to $28.8$(4.7) million in 2019.2020. The effective tax rate was 6.9%13.8% for the sixthree months ended June 30, 2020,March 31, 2021, compared to 22.0%(10.6)% in 2019. The decrease in income tax expense for the six months ended June 30, 2020 compared to 2019 was primarily related to the tax benefit of net operating loss carrybacks at a 35% tax rate as a result of changes from the Coronavirus Aid, Relief, and Economic Security Act, enacted on March 27, 2020 (the "CARES Act").2020.

2728


RENT-A-CENTER, INC. AND SUBSIDIARIES

Segment PerformancePerformance.
Rent-A-Center Business segment
Three Months EndedSix Months EndedThree Months Ended
June 30,ChangeJune 30,ChangeMarch 31,Change
(dollar amounts in thousands)(dollar amounts in thousands)20202019$%20202019$%(dollar amounts in thousands)20212020$%
RevenuesRevenues$459,192  $451,096  $8,096  1.8 %$914,157  $925,153  $(10,996) (1.2)%Revenues$524,866 $454,965 $69,901 15.4 %
Gross profitGross profit316,047  313,871  2,176  0.7 %633,605  638,511  (4,906) (0.8)%Gross profit359,169 317,558 41,611 13.1 %
Operating profitOperating profit85,132  64,925  20,207  31.1 %153,075  118,236  34,839  29.5 %Operating profit121,277 67,943 53,334 78.5 %
Change in same store revenueChange in same store revenue7.8 %4.7 %Change in same store revenue23.4 %
Stores in same store revenue calculation(1)
Stores in same store revenue calculation(1)
1,494  1,546
Stores in same store revenue calculation(1)
1,546
(1) Same store sales generally represents revenue earned in stores that were operated by us for 13 months or more and are reported on a constant currency basis as a percentage of total revenue earned in stores of the segment during the indicated period. We exclude from the same store sales base any store that receives a certain level of customer accounts from closed stores or acquisitions. The receiving store will be eligible for inclusion in the same store sales base in the 2430th full month following account transfer. Due to the COVID-19 pandemic and related temporary store closures, all 32 stores in Puerto Rico were excluded starting in March 2020 and will remain excluded for 18 months.through September 2021.
Revenues. The decreaseincrease in revenue for the sixthree months ended June 30, 2020 was driven primarily by a decrease in rentals and fees revenue of $28.9 million, partially offset by an increase in merchandise sales of $18.9 million,March 31, 2021, as compared to 2019. The decrease is2020, was primarily due to our refranchising efforts and the rationalization of our Rent-A-Center Business store base, partially offset by an increase in same store sales which were positively impactedrevenue driven by government stimulus and supplemental unemployment benefits issuedgrowth in e-commerce sales, partially offset by the federal governmentimpact of refranchising approximately 100 stores in response toCalifornia in the COVID-19 pandemic.fourth quarter of 2020.
Gross Profit. Gross profit decreased for six months ended June 30, 2020, as compared to 2019, primarily due to the decreases in revenue described above, partially offset by decreases in costs of rentals and fees. Gross profit increased for the three months ended June 30, 2020,March 31, 2021, as compared to 2019,2020, driven primarily due to increases inby increased segment revenue described above, partially offset by increases in cost of merchandise sales.as discussed above. Gross profit as a percentage of segment revenues was 68.8% and 69.3%68.4% for the three and six months ended June 30, 2020,March 31, 2021, as compared to 69.6% and 69.0%69.8% for the respective periodscorresponding period in 2019.2020.
Operating Profit. Operating profit as a percentage of segment revenues was 18.5% and 16.7%23.1% for the three and six months ended June 30, 2020,March 31, 2021, compared to 14.4% and 12.8%14.9% for the respective periodsperiod in 2019, primarily due2020. The increase in operating profit for the three months ended March 31, 2021, as compared to decreases in store labor and other store expenses of $30.3 million and $16.0 million, respectively. Declines in store labor and other store expenses were2020 was driven primarily by increased operating leverage as a result of higher revenues and lower store count, partially offset by higheroperating expenses, including lower merchandise losses. Charge-offs in our Rent-A-Center Business lease-to-own stores due to customer stolen merchandise, expressed as a percentage of Rent-A-Center Business lease-to-own revenues, were approximately 3.7% and 3.8%3.0% for the three and six months ended June 30, 2020,March 31, 2021, compared to 3.2% and 3.4%3.7% for the respective periodsperiod in 2019.2020. Charge-offs in our Rent-A-Center Business lease-to-own stores due to other merchandise losses, expressed as a percentage of Rent-A-Center Business lease-to-own revenues, were approximately 1.7% and 1.4%1.3% for the three and six months ended June 30, 2020,March 31, 2021, compared to 1.1% and 1.2% for the respective periodsperiod in 2019.2020. Other merchandise losses include unrepairable and missing merchandise, and loss/damage waiver claims.
Preferred LeaseAcima segment
Three Months EndedSix Months EndedThree Months Ended
June 30,ChangeJune 30,ChangeMarch 31,Change
(dollar amounts in thousands)(dollar amounts in thousands)20202019$%20202019$%(dollar amounts in thousands)20212020$%
RevenuesRevenues$191,243  $176,389  $14,854  8.4 %$407,370  $372,911  $34,459  9.2 %Revenues$457,449 $216,127 $241,322 111.7 %
Gross profitGross profit71,391  80,380  (8,989) (11.2)%159,706  166,708  (7,002) (4.2)%Gross profit134,250 88,315 45,935 52.0 %
Operating profitOperating profit6,233  22,734  (16,501) (72.6)%24,455  44,247  (19,792) (44.7)%Operating profit24,814 18,222 6,592 36.2 %
Revenues. The increase in revenue for the three and six months ended June 30, 2020March 31, 2021 compared to 2019,2020, was driven primarily due to the implementation of the Preferred Lease virtual solution followingby the acquisition of Merchants Preferred in August 2019.Acima Holdings.
Gross Profit. Gross profit decreasedincreased for the three and six months ended June 30, 2020,March 31, 2021, compared to 2019, primarily2020, driven by a higher numberrevenue, discussed above, partially offset by lower gross profit margin due to higher mix of early payouts resultingrental agreements generated from government stimulus and supplemental unemployment benefits issued by the federal government in responseour virtual business model primarily related to the COVID-19 pandemic.recent acquisition of Acima Holdings, and increased merchandise sales due to early payouts. Gross profit as a percentage of segment revenues decreased to 37.3% and 39.2%29.3% for the three and six months ended June 30, 2020,March 31, 2021, compared to 45.6% and 44.7%40.9% for the respective periodsperiod in 2019.2020.

28


RENT-A-CENTER, INC. AND SUBSIDIARIES

Operating Profit. Operating profit decreasedincreased by 72.6% and 44.7%36.2% for the three and six months ended June 30, 2020,March 31, 2021, as compared to 2019.2020. The decreasesincrease in operating profit for the three and six months ended June 30, 2020 were primarilyMarch 31, 2021 was driven by higher revenue due to increases in other store expenses. Operating profit as a percentage of segment revenues decreased to 3.3%the Acima Holdings acquisition and 6.0% for the three and six months ended June 30, 2020, compared to 12.9% and 11.9% for the respective periods in 2019. The increase in other store expenses was primarily due to higher merchandise losses, primarily due to incremental reserves recognized for higher expected skip / stolen losses related to COVID-19, a higher mix of virtual locations, and investments to support expected revenue growth.stronger lease performance. Charge-offs in our Preferred LeaseAcima locations due to customer stolen merchandise, expressed as a percentage of revenues, were approximately 18.4% and 15.1%8.6% for the three and six months ended June 30, 2020,March 31, 2021, compared to 9.6% and 9.8%12.2% for the respective periodsperiod in 2019.2020. Charge-offs in our Preferred LeaseAcima locations due to other merchandise losses, expressed as a

29



percentage of revenues, were approximately 0.3%0.4% for boththe three months ended March 31, 2021, compared to 0.4% in 2020. Operating profit as a percentage of segment revenues decreased to 5.4% for the three and sixthree months ended June 30, 2020,March 31, 2021, compared to 0.2% and 0.3%8.4% for the respective period in 2019.2020.
Mexico segment
Three Months EndedSix Months EndedThree Months Ended
June 30,ChangeJune 30,ChangeMarch 31,Change
(dollar amounts in thousands)(dollar amounts in thousands)20202019$%20202019$%(dollar amounts in thousands)20212020$%
RevenuesRevenues$10,611  $13,551  $(2,940) (21.7)%$24,157  $26,896  $(2,739) (10.2)%Revenues$14,498 $13,546 $952 7.0 %
Gross profitGross profit7,432  9,411  (1,979) (21.0)%16,960  18,680  (1,720) (9.2)%Gross profit10,212 9,528 684 7.2 %
Operating profitOperating profit1,052  1,474  (422) (28.6)%2,019  2,693  (674) (25.0)%Operating profit1,954 967 987 102.1 %
Change in same store revenueChange in same store revenue(2.6)%2.7 %Change in same store revenue9.6 %
Stores in same store revenue calculation(1)
Stores in same store revenue calculation(1)
101108  
Stores in same store revenue calculation(1)
112 
1)(1) Same store sales generally represents revenue earned in stores that were operated by us for 13 months or more and are reported on a constant currency basis as a percentage of total revenue earned in stores of the segment during the indicated period. We exclude from the same store sales base any store that receives a certain level of customer accounts from closed stores or acquisitions. The receiving store will be eligible for inclusion in the same store sales base in the 2430th full month following account transfer.
Revenues. Revenues for the three and six months ended June 30, 2020March 31, 2021 were negatively impacted by exchange rate fluctuations of approximately $2.3 million and $2.9$0.4 million as compared to the same periodsperiod in 2019.2020. On a constant currency basis, revenues for the three months ended June 30, 2020 decreased approximately $0.6 million and revenues for the six months ended June 30, 2020March 31, 2021 increased approximately $0.2$1.4 million, as compared to the same periodsperiod in 2019.2020.
Gross Profit. Gross profit for the three and six months ended June 30, 2020March 31, 2021 was negatively impacted by exchange rate fluctuations of approximately $1.6 million and $2.0$0.3 million as compared to the same periodsperiod in 2019.2020. On a constant currency basis, gross profit for the three months ended June 30, 2020 decreased by approximately $0.4 million and gross profit for the six months ended June 30, 2020March 31, 2021 increased by approximately $0.3$1.0 million as compared to the same periodsperiod in 2019.2020. Gross profit as a percentage of segment revenues was 70.0% and 70.2%70.4% for the three and six months ended June 30, 2020,March 31, 2021, compared to 69.4% and 69.5%70.3% for the respective periodsperiod in 2019.2020.
Operating Profit. Operating profit for the three and six months ended June 30, 2020 were each negativelyMarch 31, 2021 was minimally impacted by exchange rate fluctuations of approximately $0.2 millionas compared to 2019.the same period in 2020. Operating profit as a percentage of segment revenues decreasedincreased to 9.9% and 8.4%13.5% for the three and six months ended June 30, 2020,March 31, 2021, from 10.9% and 10.0%7.1% for the respective periodsperiod in 2019.2020.
Franchising segment
Three Months EndedSix Months EndedThree Months Ended
June 30,ChangeJune 30,ChangeMarch 31,Change
(dollar amounts in thousands)(dollar amounts in thousands)20202019$%20202019$%(dollar amounts in thousands)20212020$%
RevenuesRevenues$22,700  $14,889  $7,811  52.5 %$40,001  $27,659  $12,342  44.6 %Revenues$39,969 $17,301 $22,668 131.0 %
Gross profitGross profit4,662  4,409  253  5.7 %9,439  9,038  401  4.4 %Gross profit6,892 4,777 2,115 44.3 %
Operating profitOperating profit3,029  1,803  1,226  68.0 %5,548  3,581  1,967  54.9 %Operating profit4,985 2,519 2,466 97.9 %
Revenues. Revenues increased for the three and six months ended June 30, 2020March 31, 2021 compared to the respective periodsperiod in 2019,2020, primarily due to an increase in franchise locations as a resulthigher store count, resulting from the refranchising of refranchising approximately 60 and 100 Rent-A-Center Business corporateCalifornia stores during the preceding 15 and 18 months, respectively,2020 and higher inventory purchases by our franchisees.

29


RENT-A-CENTER, INC. AND SUBSIDIARIES

Gross Profit. Gross profit as a percentage of segment revenues decreased to 20.5% and 23.6%17.2% for the three and six months ended June 30, 2020,March 31, 2021, from 29.6% and 32.7%27.6% for the respective periodsperiod in 2019,2020, primarily due to changes in our revenue mix of franchise royalties and fees and rental merchandise sales, related to the increase in franchise locationssegment revenues described above.
Operating Profit. Operating profit as a percentage of segment revenues increased for the three and six months ended June 30, 2020March 31, 2021 to 13.3% and 13.9%12.5%, compared to 12.1% and 12.9%14.6% for the respective periodsperiod in 2019,2020, primarily due to a decreaseincrease in other store operating expenses.segment revenues described above.
Liquidity and Capital Resources
Overview. For the sixthree months ended June 30, 2020,March 31, 2021, we generated $254.7$135.8 million in operating cash flow. We paid down $41.0 million of debt using cash generated from operations, and used cash in the amount of $31.6$1,267.9 million for acquisitions, $46.1 million for debt issuance costs, $17.1 million for dividends, $26.5 million for share repurchases, and $14.8$11.4 million for capital expenditures. We ended the secondfirst quarter of 20202021 with $206.4$123.0 million of cash and cash equivalents and outstanding indebtedness of $198.5 million.$1.38 billion.
Analysis of Cash Flow. Cash provided by operating activities increased $69.3by $88.4 million to $254.7$135.8 million for the sixthree months ended June 30, 2020,March 31, 2021, from $185.4$47.4 million in 2019. This increase was2020, primarily attributable to a decrease in rental merchandise purchases during the six months ended June 30, 2020 compareddue to the same periodAcima Holdings acquisition, in 2019, receipt of our federal tax refund of approximately $30 million,addition to improved operating profit in the Rent-A-Center Business, Mexico, and other net changes inFranchising operating assets and liabilities.segments.

30



Cash (used in) provided byused in investing activities was $(14.4)$1,279.3 million for the sixthree months ended June 30, 2020,March 31, 2021, compared to $9.5$9.0 million in 2019,2020, a change of $(23.9)$1,270.3 million, primarily due to the Acima Holdings acquisition in February 2021.
Cash provided by financing activities was $1,107.3 million for the three months ended March 31, 2021, compared to $76.0 million in 2020, a decrease of $1,031.3 million, primarily due to an increase in capital expenditures and lowerdebt proceeds fromof $1,292.0 million during the sale of property assets.
Cash (used in) provided by financing activities was $(102.7) million for the sixthree months ended June 30, 2020, compared to $2.4 million in 2019, a change of $(105.1) million,March 31, 2021 primarily due to increasesthe Acima Holdings acquisition in debt repayments of $233.6 million, dividends paid of $31.6 million, and share repurchases of $26.5 million, partially offset by an increase in proceeds from debt of $192.6 million for the six months ended June 30, 2020.February 2021.
Liquidity Requirements. Our primary liquidity requirements are for rental merchandise purchases and other operating expenses.purchases. Other capital requirements include expenditures for property assets, including rental expense, debt service, and dividends. Historically, ourOur primary sourcesources of liquidity hashave been cash provided by operations. Should we require additional funding sources, we maintain our ABL Credit Facility with commitments of up to $300 million, subject to the terms and availability of our ABL Credit Facility.
We utilize our ABL Credit Facility for the issuance of letters of credit, as well as to manage normal fluctuations in operational cash flow caused by the timing of cash receipts. In March 2020, as a precautionary measure in responsethat regard, we may from time to negative impacts to our operations stemming fromtime draw funds under the COVID-19 pandemic, we drew down approximately $118.0 million against our ABL Credit Facility for general corporate purposes. Amounts are drawn as needed due to enhancethe timing of cash flows and are generally paid down as cash is generated by our financial flexibility and increase our available cash on hand. Withoperating activities. We believe cash flow generated from operations in June 2020, we repaid the full outstanding balance of approximately $163.0 million borrowed against our ABL Credit Facility and had no outstanding borrowings as of June 30, 2020.
In response to the negative impacts to our business resulting from COVID-19, we proactively implemented certain measures to reduce operating expenses and cash flow uses, including implementing temporary executive pay reductions, temporarily furloughing certain employees at our store locations and corporate headquarters, reducing store hours in certain locations, renegotiating real estate leases, reducing inventory purchases and capital expenditures, and, for a period of time, suspending further share repurchases. In addition, we received approximately $30 million in federal tax refunds described above, including $12 million related to net operating loss carrybacks at a 35% tax rate in connection with the CARES Act, and expect to defer approximately $19 million in employer payroll taxes to future periods.
Taking into consideration our efforts to minimize expenses in response to COVID-19 and benefits from the CARES Act, and based on current assumptions and expectations, we believe the cash flow generated from operations and other sources of liquidity including availability under our ABL Credit Facility will be sufficient to fund our operations overduring the next 12 months.
At July 29, 2020,April 28, 2021, we had approximately $190.3$95.9 million in cash on hand, and $211.2$430.2 million available under our ABL Credit Agreement at June 30, 2020. In addition,Facility.
We deferred approximately $23 million in June 2020,employer payroll taxes to future periods as part of the Rent-A-Center Boardbenefits received from the CARES Act passed by the U.S. Federal government in response to COVID-19. We expect to repay approximately $12 million of Directors declared a cash dividend of $0.29 per share forthese deferred taxes during 2021, beginning in the thirdsecond quarter, of 2020, which was paid on July 28, 2020and the remaining will continue to stockholders of record at the close of business on July 10, 2020.be deferred until 2022.
Deferred Taxes. Certain federal tax legislation enacted during the period 2009 to 2017 permitted bonus first-year depreciation deductions ranging from 50% to 100% of the adjusted basis of qualified property placed in service during such years. The depreciation benefits associated with these tax acts are now reversing. The Protecting Americans from Tax Hikes Act of 2015 ("PATH") extended the 50% bonus depreciation to 2015 and through September 26, 2017, when it was updated by the Tax Act.Cuts and Jobs Act of 2017 (“Tax Act”). The Tax Act allows 100% bonus depreciation for certain property placed in service between September 27, 2017 and December

30


RENT-A-CENTER, INC. AND SUBSIDIARIES

31, 2022, at which point it will begin to phase out. The bonus depreciation provided by the Tax Act resulted in an estimated benefit of $194$211 million for us in 2019.2020. We estimate the remaining tax deferral associated with bonus depreciation from the Tax Act wasthese Acts is approximately $239$260 million at December 31, 2019,2020, of which approximately 78%80%, or $189$207 million, will reverse in 2020,2021, and the majority of the remainder will reverse between 20212022 and 2022.2023.
Merchandise Losses. Merchandise losses consist of the following:
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
(in thousands) (in thousands)2020201920202019 (in thousands)20212020
Customer stolen merchandise (1)
Customer stolen merchandise (1)
$54,519  $33,443  $101,429  $73,189  
Customer stolen merchandise (1)
$56,588 $46,910 
Other merchandise losses (2)
Other merchandise losses (2)
8,153  5,467  14,244  12,304  
Other merchandise losses (2)
8,674 6,091 
Total merchandise lossesTotal merchandise losses$62,672  $38,910  $115,673  $85,493  Total merchandise losses$65,262 $53,001 
(1)Includes incremental loss reserves of approximately $5.6 million due tohigher expected skip / stolen losses related to COVID-19
(2)Other merchandise losses include unrepairable and missing merchandise, and loss/damage waiver claims.
Capital Expenditures. We make capital expenditures in order to maintain our existing operations, acquire new capital assets in new and acquired stores and invest in information technology. We spent $14.8$11.4 million and $5.1$9.2 million on capital expenditures during the sixthree months ended June 30,March 31, 2021 and 2020, and 2019, respectively.
Acquisitions and New Location Openings. During the first sixthree months of 2020,2021, we did not acquire any new locations oracquired one rent-to-own store location and customer accounts.accounts for an aggregate purchase price of approximately $0.3 million. The store location remained open upon acquisition as part of our Rent-A-Center Business segment.

31



The table below summarizes the store location activity for the six-monththree-month period ended June 30, 2020March 31, 2021 for our Rent-A-Center Business, Mexico and Franchising operating segments.
Rent-A-Center BusinessMexicoFranchisingTotal Rent-A-Center BusinessMexicoFranchisingTotal
Locations at beginning of periodLocations at beginning of period1,973  123  372  2,468  Locations at beginning of period1,845 121 462 2,428 
New location openingsNew location openings—  —  —  —  New location openings— — 
ConversionsConversions—  —  —  —  Conversions— (1)— 
Closed locationsClosed locationsClosed locations
Merged with existing locationsMerged with existing locations(18) (2) —  (20) Merged with existing locations(2)— — (2)
Sold or closed with no surviving locationSold or closed with no surviving location(1) —  (2) (3) Sold or closed with no surviving location— — (2)(2)
Locations at end of periodLocations at end of period1,954  121  370  2,445  Locations at end of period1,844 121 461 2,426 

(1)
Does not include locations in our Acima segment.
Senior Debt. As discussedOn February 17, 2021, we entered into a credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto, that provides for a five-year asset-based revolving credit facility with commitments of $550 million and a letter of credit sublimit of $150 million, which commitments may be increased, at our option and under certain conditions, by up to an additional $125 million in Note 7the aggregate (the “ABL Credit Facility”). Under the ABL Credit Facility, we may borrow only up to the condensed consolidated financial statementslesser of the level of the then-current borrowing base and the aggregate amount of commitments under the ABL Credit Facility. The borrowing base is tied to the amount of eligible installment sales accounts, inventory and eligible rental contracts, reduced by reserves. The ABL Credit Facility bears interest at a fluctuating rate determined by reference to the eurodollar rate plus an applicable margin of 1.50% to 2.00%, which margin, as of February 19, 2021, was 2.125%. A commitment fee equal to 0.250% to 0.375% of the unused portion of the ABL Credit Facility fluctuates dependent upon average utilization for the prior month as defined by a pricing grid included in Part I, Item I of this Quarterly Report on Form 10-Q, in August 2019, we completed the refinancingdocumentation governing the ABL Credit Facility. Loans under the ABL Credit Facility may be borrowed, repaid and re-borrowed until February 17, 2026, at which time all amounts borrowed must be repaid. The obligations under the ABL Credit Facility are guaranteed by us and certain of our prior revolving facility and, effective August 5, 2019, redeemed in full our unsecured senior notes using cash on hand and proceeds from our new $300 millionwholly owned domestic restricted subsidiaries, subject to certain exceptions. The obligations under the ABL Credit Facility and $200 million fromsuch guarantees are secured on a new term loan underfirst-priority basis by all of our ABL Credit Agreement. We may use,and the subsidiary guarantors’ accounts, inventory, deposit accounts, securities accounts, cash and cash equivalents, rental agreements, general intangibles (other than equity interests in o subsidiaries), chattel paper, instruments, documents, letter of credit rights, commercial tort claims related to the foregoing and other related assets and all proceeds thereof related to the foregoing, subject to permitted liens and certain exceptions (such assets, collectively, the “ABL Priority Collateral”) and a second-priority basis in substantially all other present and future tangible and intangible personal property of ours and the subsidiary guarantors, subject to certain limitationsexceptions.
At April 28, 2021, we had outstanding borrowings of $905 million and borrowing availability, $150available commitments of $430.2 million under our ABL Credit Agreement for the issuanceFacility, net of letters of credit.
On February 17, 2021, we also entered into a term loan credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto, that provides for a seven-year $875 million senior secured term loan facility (the “Term Loan Facility”). Subject in each case to certain restrictions and conditions, we may add up to $500 million of which $88.8 million, primarily relatingincremental term loan facilities to workers compensation, had been so utilized asthe Term Loan Facility or utilize incremental capacity under the Term Loan Facility at any time by issuing or incurring incremental equivalent term debt. Interest on borrowings under the Term Loan Facility is payable at a fluctuating rate of July 29, 2020.interest determined by reference to the eurodollar rate plus an applicable margin of 4.00%, subject to a 0.75% LIBOR floor. Borrowings under the Term Loan Facility amortize in equal quarterly installments in an amount equal to 1.000% per annum of the original aggregate principal amount thereof, with the remaining balance due at final maturity. The Term Loan Facility is secured by a first-priority security interest in substantially all of present and future tangible and intangible personal property of ours and the subsidiary guarantors, other than the ABL Priority Collateral, and by a second-priority security interest in the ABL Priority Collateral, subject to certain exceptions. The obligations under the Term Loan Facility are guaranteed by us and our material wholly-owned domestic restricted subsidiaries that also guarantee the ABL Credit Agreement hasFacility.
The Term Loan Facility was fully drawn at the closing of the Acima Holdings acquisition to fund a scheduled maturity dateportion of the Aggregate Cash Consideration, repay certain of our outstanding indebtedness and our subsidiaries, repay all outstanding indebtedness of Acima and its subsidiaries and pay certain fees and expenses incurred in connection with the Acima Holdings acquisition. A portion of such proceeds were used to repay $197.5 million outstanding under our prior term loan facility, dated as of August 5, 2024.2019, among us, JPMorgan Chase Bank, N.A., as administrative agent, and the lenders party thereto (the “Prior Term Loan Facility”), which Prior Term Loan Facility was terminated in connection with such repayment. At February 19, 2021, we had outstanding borrowings of $875 million under the Term Loan Facility.

32



Senior Notes. On February 17, 2021, we issued $450.0 million in senior unsecured notes due February 15, 2029, at par value, bearing interest at 6.375% (the "Notes"), the proceeds of which were used to fund a portion of the Aggregate Cash Consideration upon closing of the Acima Holdings acquisition. Interest on the Notes is payable in arrears on February 15 and August 15 of each year, beginning on August 15, 2021. We may redeem some or all of the Notes at any time on or after February 15, 2024 for cash at the redemption prices set forth in the indenture governing the Notes, plus accrued and unpaid interest to, but not including, the redemption date. Prior to February 15, 2024, we may redeem up to 40% of the aggregate principal amount of the Notes with the proceeds of certain equity offerings at a redemption price of 106.375% plus accrued and unpaid interest to, but not including, the redemption date. In addition, we may redeem some or all of the Notes prior to February 15, 2024, at a redemption price of 100% of the principal amount of the Notes plus accrued and unpaid interest to, but not including, the redemption date, plus a “make-whole” premium. If we experience specific kinds of change of control, it will be required to offer to purchase the Notes at a price equal to 101% of the principal amount thereof plus accrued and unpaid interest.
StoreOperating Leases. We lease space for all of our Rent-A-Center Business and Mexico stores under operating leases expiring at various times through 2027. In addition we lease space for certain support facilities under operating leases expiring at various times through 2032. Most of our store leases are five-yearfive year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreedagreed-upon formulas.

31


RENT-A-CENTER, INC. AND SUBSIDIARIES

Contractual Cash Commitments. The table below summarizes debt, lease and other minimum cash obligations outstanding as of June 30, 2020:
 Payments Due by Period
(in thousands)Total20202021-20222023-2024Thereafter
Term Loan(1)
$198,500  $1,000  $4,000  $4,000  $189,500  
ABL Credit Agreement(2)
—  —  —  —  —  
Operating Leases329,782  67,972  162,975  69,512  29,323  
Total(3)
$528,282  $68,972  $166,975  $73,512  $218,823  
(1)Does not include interest payments. Our Term Loan bears interest at varying rates equal to the Eurodollar rate plus 4.50%. The Eurodollar rate on our Term Loan at June 30, 2020, was 4.69%.
(2)Our ABL Credit Agreement bears interest at varying rates equal to the Eurodollar rate plus 1.50% to 2.00%. The weighted average Eurodollar rate on our ABL Credit Agreement at June 30, 2020, was 1.69%.
(3)As of June 30, 2020,March 31, 2021, our total remaining obligation for existing store lease contracts was approximately $339.6 million.
We lease vehicles for all of our Rent-A-Center Business stores under operating leases with lease terms expiring 12 months after the start date of the lease. We classify these leases as short-term and have elected the short-term lease exemption for our vehicle leases, and have therefore excluded them from our operating lease right-of-use assets within our Condensed Consolidated Balance Sheet. As of March 31, 2021, our total remaining minimum obligation for existing Rent-A-Center Business vehicle lease contracts was approximately $2.1 million.
We also lease vehicles for all of our Mexico stores which have terms expiring at various times through 2025 with rental rates adjusted periodically for inflation. As of March 31, 2021, our total remaining obligation for existing Mexico vehicle lease contracts was approximately $0.8 million.
See Note 5 of our consolidated financial statements for additional discussion of our store operating leases.
Uncertain Tax Position. As of March 31, 2021, we have recorded $23.2$21.8 million in uncertain tax positions. Because of the uncertainty ofAlthough these positions represent a potential future cash liability to us, the amounts to be ultimately paid as well as theand timing of such payments uncertain tax positions are not reflected in the contractual obligations table.uncertain.
Seasonality. Our revenue mix is moderately seasonal, with the first quarter of each fiscal year generally providing higher merchandise sales than any other quarter during a fiscal year. Generally, our customers will more frequently exercise the early purchase option on their existing rental purchase agreements or purchase pre-leased merchandise off the showroom floor during the first quarter of each fiscal year, primarily due to the receipt of federal income tax refunds. Furthermore, we tend to experience slower growth in the number of rental purchase agreements in the third quarter of each fiscal year when compared to other quarters throughout the year.
New Accounting Pronouncements
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which is intended to simplify various aspects related to accounting for income taxes. The standard removes certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. The adoption of ASU 2019-12 will be required for us beginning January 1, 2021. We do not believe this ASU will have a material impact on our financial statements upon adoption.
From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that we adopt as of the specified effective date. Unless otherwise discussed,As of March 31, 2021, we believe the impact of any other recently issued standards that are not yet effective are either not applicable to us at this time or will not have a material impact on our consolidated financial statements upon adoption.

33



Item 3. Quantitative and Qualitative Disclosures About Market Risk.
Interest Rate Sensitivity
As of June 30, 2020, we had $198.5 million outstanding under our term loan credit agreement at interest rates indexed to the Eurodollar rate or the prime rate. Carrying value approximates fair value for this indebtedness.
Market Risk
Market risk is the potential change in an instrument’s value caused by fluctuations in interest rates. Our primary market risk exposure is fluctuations in interest rates. Monitoring and managing this risk is a continual process carried out by our senior management. We manage our market risk based on an ongoing assessment of trends in interest rates and economic developments, giving consideration to possible effects on both total return and reported earnings. As a result of such assessment, we may enter into swap contracts or other interest rate protection agreements from time to time to mitigate this risk.
Interest Rate Risk
We haveAs of March 31, 2021, we had $875.0 million outstanding debt with variableunder our term loan credit agreement and $55.0 million outstanding under our ABL credit agreement, each at interest rates indexed to the Eurodollar rate or the prime or Eurodollar rates thatrate, which exposes us to the risk of increased interest costs if interest rates rise. As of June 30, 2020, we have not entered into any interest rate swap agreements. Based on our overall interest rate exposure at June 30, 2020,March 31, 2021, a hypothetical 1.0% increase or decrease in market interest rates would have the effect of causing an additional $2.0$9.4 million annualized pre-tax charge or credit to interest expense in our consolidated statement of operations.

32


RENT-A-CENTER, INC. AND SUBSIDIARIES

We have not entered into any interest rate swap agreements as of March 31, 2021.
Foreign Currency Translation
We are exposed to market risk from foreign exchange rate fluctuations of the Mexican peso to the U.S. dollar as the financial position and operating results of our stores in Mexico are translated into U.S. dollars for consolidation. Resulting translation adjustments are recorded as a separate component of stockholders’ equity.
Item 4. Controls and Procedures.
Disclosure controlscontrol and procedures. In accordance with Rule 13a-15(b) under the Securities Exchange Act of 1934, an evaluation was performed under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a–15(e) and 15d–15(e) under the Securities Exchange Act of 1934) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, our management, including our Chief Executive Officer and our Chief Financial Officer, concluded that, as of June 30, 2020,March 31, 2021, our disclosure controls and procedures (as defined in Rules 13a–15(e) and 15d–15(e) under the Securities Exchange Act of 1934) were effective.
Changes in internal controls over financial reporting. ForIn February 2021, we acquired Acima Holdings. We are currently in the process of integrating Acima Holdings into our assessment of our internal control over financial reporting. Management's assessment and conclusions on the effectiveness of our disclosure controls and procedures as of March 31, 2021 excludes an assessment of the internal control over financial reporting of Acima Holdings.
Other than as described above, for the quarter ended June 30, 2020,March 31, 2021, there have been no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that, in the aggregate, have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II – Other Information
Item 1. Legal Proceedings
California Attorney General. The California Attorney General (“CAG”) previously issued an investigative subpoena seeking informationFrom time to time, we, along with respectour subsidiaries, are party to various legal proceedings arising in the ordinary course of business. We reserve for loss contingencies that are both probable and reasonably estimable. We regularly monitor developments related to these legal proceedings, and review the adequacy of our Acceptance Now business practices (now part of the Preferred Lease segment). The request for documents and information was sought in connection withlegal reserves on a broader investigation of the rent-to-own industry in California. Since receiving such demand, we have cooperated with the CAG in connection with its investigation and made several productions of requested documents. In March 2020, the CAG put forth proposed settlement terms to address alleged violations of California law. The proposed settlement terms include civil penalties, disgorgement of certain revenues, additional training requirements, and recommended changes to Acceptance Now business practices.quarterly basis. We believe that our business practices are in compliance with California law and are continuing to discuss resolution of the inquiry with the CAG. At this point, while we cannot predict the ultimate outcome, we do not believe any such outcome willexpect these losses to have a material impact on our consolidated financial statements.statements if and when such losses are incurred. Nevertheless, we cannot predict the impact of future developments affecting our claims and lawsuits, and any resolution of a claim or lawsuit or reserve within a particular fiscal period may materially and adversely impact our results of operations for that period. Please reference Note 13 in the Notes to our Financial Statements for additional discussion of our legal proceedings.
Item 1A. Risk Factors
There have been no material changes to the risk factors disclosed in Item 1A of Part 1, "Risk Factors" of our Annual Report on Form 10-K for the year ended December 31, 2019 and in Item 1A of Part II, "Risk Factors" of our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.

34



Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.


3335


RENT-A-CENTER, INC. AND SUBSIDIARIES

Item 6. Exhibits.
Exhibit No.Description
3.1
3.2
3.3
3.4
4.1
4.2
10.1
10.2
10.3
10.4
31.1*
31.2*
32.1*
32.2*
101.INS*XBRL Instance Document - The instance document does not appear in the interactive data files because its XBRL tags are embedded within the inline XBRL document
101.SCH*XBRL Taxonomy Extension Schema Document
101.CAL*XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*XBRL Taxonomy Extension Label Linkbase Document
101.PRE*XBRL Taxonomy Extension Presentation Linkbase Document
104*Cover page Interactive Data File (embedded within the inline XBRL document contained in Exhibit 101)

*Filed herewith.


3436


RENT-A-CENTER, INC. AND SUBSIDIARIES

SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
RENT-A-CENTER, INC.
By:
/S/    MAUREEN B. SHORT      
 Maureen B. Short
 EVP, Chief Financial Officer
Date: August 6, 2020May 7, 2021



3537