UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

 FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2022March 31, 2023
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _______ to _______                    
Commission file number: 001-14667
mrcoopergrouplogor1a01.jpg

Mr. Cooper Group Inc.
(Exact name of registrant as specified in its charter)
Delaware 91-1653725
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
8950 Cypress Waters Blvd, Coppell, TX 75019
(Address of principal executive offices) (Zip Code)
(469) 549-2000
Registrant’s telephone number, including area code
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, $0.01 par value per shareCOOPThe Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  x    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12(b)-2 of the Exchange Act.
Large Accelerated FilerxAccelerated Filer
Non-Accelerated Filer¨Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  x
Number of shares of common stock, $0.01 par value, outstanding as of July 22, 2022April 20, 2023 was 71,650,299.68,053,365.


Table of Contents
MR. COOPER GROUP INC.
QUARTERLY REPORT ON FORM 10-Q
TABLE OF CONTENTS
 
  Page
PART I
Item 1.
Condensed Consolidated Balance Sheets as of June 30, 2022March 31, 2023 (unaudited) and December 31, 20212022
Condensed Consolidated Statements of Operations (unaudited) for the Three and Six Months Ended June 30,March 31, 2023 and 2022 and 2021
Condensed Consolidated Statements of Stockholders’ Equity (unaudited) for the Three and Six Months Ended June 30,March 31, 2023 and 2022 and 2021
Condensed Consolidated Statements of Cash Flows (unaudited) for the SixThree Months Ended June 30,March 31, 2023 and 2022 and 2021
16. Segment Information
Item 2.
Item 3.
Item 4.
PART II
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.

2

Table of Contents
PART I. Financial Information

Item 1. Financial Statements
MR. COOPER GROUP INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(millions of dollars, except share data)
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
(unaudited)  (unaudited) 
AssetsAssetsAssets
Cash and cash equivalentsCash and cash equivalents$514 $895 Cash and cash equivalents$534 $527 
Restricted cashRestricted cash115 146 Restricted cash133 175 
Mortgage servicing rights at fair valueMortgage servicing rights at fair value6,151 4,223 Mortgage servicing rights at fair value6,566 6,654 
Advances and other receivables, net of reserves of $150 and $167, respectively892 1,228 
Advances and other receivables, net of reserves of $148 and $137, respectivelyAdvances and other receivables, net of reserves of $148 and $137, respectively933 1,019 
Mortgage loans held for sale at fair valueMortgage loans held for sale at fair value2,072 4,381 Mortgage loans held for sale at fair value937 893 
Property and equipment, net of accumulated depreciation of $112 and $122, respectively72 98 
Property and equipment, net of accumulated depreciation of $122 and $122, respectivelyProperty and equipment, net of accumulated depreciation of $122 and $122, respectively64 65 
Deferred tax assets, netDeferred tax assets, net750 991 Deferred tax assets, net707 703 
Other assetsOther assets2,329 2,242 Other assets2,783 2,740 
Total assetsTotal assets$12,895 $14,204 Total assets$12,657 $12,776 
Liabilities and Stockholders’ EquityLiabilities and Stockholders’ EquityLiabilities and Stockholders’ Equity
Unsecured senior notes, netUnsecured senior notes, net$2,672 $2,670 Unsecured senior notes, net$2,675 $2,673 
Advance and warehouse facilities, netAdvance and warehouse facilities, net3,407 4,997 Advance and warehouse facilities, net2,934 2,885 
Payables and other liabilitiesPayables and other liabilities2,223 2,392 Payables and other liabilities2,550 2,633 
MSR related liabilities - nonrecourse at fair valueMSR related liabilities - nonrecourse at fair value556 778 MSR related liabilities - nonrecourse at fair value512 528 
Total liabilitiesTotal liabilities8,858 10,837 Total liabilities8,671 8,719 
Commitments and contingencies (Note 15)Commitments and contingencies (Note 15)00Commitments and contingencies (Note 15)
Preferred stock at $0.00001 - 10 million shares authorized, zero shares issued, zero shares outstanding; aggregate liquidation preference of zero
 — 
Common stock at $0.01 par value - 300 million shares authorized, 93.2 million shares issuedCommon stock at $0.01 par value - 300 million shares authorized, 93.2 million shares issued1 Common stock at $0.01 par value - 300 million shares authorized, 93.2 million shares issued1 
Additional paid-in-capitalAdditional paid-in-capital1,094 1,116 Additional paid-in-capital1,066 1,104 
Retained earningsRetained earnings3,688 2,879 Retained earnings3,839 3,802 
Treasury shares at cost - 21.6 million and 19.4 million shares, respectively(747)(630)
Total Mr. Cooper stockholders’ equity4,036 3,366 
Non-controlling interests1 
Treasury shares at cost - 25.2 million and 24.0 million shares, respectivelyTreasury shares at cost - 25.2 million and 24.0 million shares, respectively(920)(850)
Total stockholders’ equityTotal stockholders’ equity4,037 3,367 Total stockholders’ equity3,986 4,057 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$12,895 $14,204 Total liabilities and stockholders’ equity$12,657 $12,776 

See accompanying Notes to the Condensed Consolidated Financial Statements (unaudited).
3

Table of Contents
MR. COOPER GROUP INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(millions of dollars, except for earnings per share data)
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
202220212022202120232022
Revenues:Revenues:Revenues:
Service related, netService related, net$460 $(8)$1,215 $572 Service related, net$261 $755 
Net gain on mortgage loans held for saleNet gain on mortgage loans held for sale139 582 436 1,261 Net gain on mortgage loans held for sale69 297 
Total revenuesTotal revenues599 574 1,651 1,833 Total revenues330 1,052 
Expenses:Expenses:Expenses:
Salaries, wages and benefitsSalaries, wages and benefits203 277 431 554 Salaries, wages and benefits148 228 
General and administrativeGeneral and administrative125 148 235 325 General and administrative113 110 
Total expensesTotal expenses328 425 666 879 Total expenses261 338 
Interest incomeInterest income50 51 86 97 Interest income85 36 
Interest expenseInterest expense(111)(119)(217)(245)Interest expense(110)(106)
Other (expense) income, netOther (expense) income, net(5)486 217 486 Other (expense) income, net(9)222 
Total other (expense) income, netTotal other (expense) income, net(66)418 86 338 Total other (expense) income, net(34)152 
Income from continuing operations before income tax expense205 567 1,071 1,292 
Less: Income tax expense54 140 262 306 
Net income from continuing operations151 427 809 986 
Net income from discontinued operations 12  14 
Income before income tax (benefit) expenseIncome before income tax (benefit) expense35 866 
Less: Income tax (benefit) expenseLess: Income tax (benefit) expense(2)208 
Net incomeNet income151 439 809 1,000 Net income$37 $658 
Less: Undistributed earnings attributable to participating stockholders  
Net income attributable to common stockholders$151 $435 $809 $991 
Earnings from continuing operations per common share attributable to Mr. Cooper:
Earnings per shareEarnings per share
BasicBasic$2.08 $4.91 $11.04 $11.13 Basic$0.54 $8.91 
DilutedDiluted$2.03 $4.72 $10.74 $10.65 Diluted$0.52 $8.59 
Earnings from discontinued operations per common share attributable to Mr. Cooper:
Basic$ $0.14 $ $0.16 
Diluted$ $0.13 $ $0.15 
Earnings per common share attributable to Mr. Cooper:
Basic$2.08 $5.05 $11.04 $11.29 
Diluted$2.03 $4.85 $10.74 $10.80 
    
See accompanying Notes to the Condensed Consolidated Financial Statements (unaudited).
4

Table of Contents
MR. COOPER GROUP INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(millions of dollars, except share data)
Preferred StockCommon StockCommon Stock
Shares
(in thousands)
AmountShares
(in thousands)
AmountAdditional Paid-in CapitalRetained EarningsTreasury Share AmountTotal Mr. Cooper Stockholders’ EquityNon-controlling InterestsTotal Stockholders’
Equity
Shares
(in thousands)
AmountAdditional Paid-in CapitalRetained EarningsTreasury Share AmountTotal Mr. Cooper Stockholders’ EquityNon-controlling InterestsTotal Stockholders’
Equity
Balance at March 31, 20211,000 $— 86,135 $$1,113 $1,995 $(206)$2,903 $$2,904 
Balance at January 1, 2022Balance at January 1, 202273,777 $$1,116 $2,879 $(630)$3,366 $$3,367 
Shares issued / (surrendered) under incentive compensation planShares issued / (surrendered) under incentive compensation plan— — 14 — (1)— — (1)— (1)Shares issued / (surrendered) under incentive compensation plan850 — (39)— 18 (21)— (21)
Share-based compensationShare-based compensation— — — — — — — Share-based compensation— — — — — 
Repurchase of common stockRepurchase of common stock(721)— — — (35)(35)— (35)
Net incomeNet income— — — — — 439 — 439 — 439 Net income— — — 658 — 658 — 658 
Balance at June 30, 20211,000 $— 86,149 $$1,120 $2,434 $(206)$3,349 $$3,350 
Balance at March 31, 2022Balance at March 31, 202273,906 $$1,085 $3,537 $(647)$3,976 $$3,977 
Balance at March 31, 2022 $ 73,906 $1 $1,085 $3,537 $(647)$3,976 $1 $3,977 
Balance at January 1, 2023Balance at January 1, 202369,266 $1 $1,104 $3,802 $(850)$4,057 $ $4,057 
Shares issued / (surrendered) under incentive compensation planShares issued / (surrendered) under incentive compensation plan  6        Shares issued / (surrendered) under incentive compensation plan870  (43) 19 (24) (24)
Share-based compensationShare-based compensation    9   9  9 Share-based compensation  5   5  5 
Repurchase of common stockRepurchase of common stock  (2,261)   (100)(100) (100)Repurchase of common stock(2,083)   (89)(89) (89)
Net incomeNet income     151  151  151 Net income   37  37  37 
Balance at June 30, 2022 $ 71,651 $1 $1,094 $3,688 $(747)$4,036 $1 $4,037 
Balance at March 31, 2023Balance at March 31, 202368,053 $1 $1,066 $3,839 $(920)$3,986 $ $3,986 

See accompanying Notes to the Condensed Consolidated Financial Statements (unaudited).

5

Table of Contents
MR. COOPER GROUP INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(millions of dollars, except share data)
Preferred StockCommon Stock
Shares
(in thousands)
AmountShares
(in thousands)
AmountAdditional Paid-in CapitalRetained EarningsTreasury Share AmountTotal Mr. Cooper Stockholders’ EquityNon-controlling InterestsTotal Stockholders’
Equity
Balance at January 1, 20211,000 $— 89,457 $$1,126 $1,434 $(58)$2,503 $$2,504 
Shares issued / (surrendered) under incentive compensation plan— — 1,197 — (20)— — (20)— (20)
Share-based compensation— — — — 14 — — 14 — 14 
Repurchase of common stock— — (4,505)— — — (148)(148)— (148)
Net income— — — — — 1,000 — 1,000 — 1,000 
Balance at June 30, 20211,000 $— 86,149 $$1,120 $2,434 $(206)$3,349 $$3,350 
Balance at January 1, 2022 $ 73,777 $1 $1,116 $2,879 $(630)$3,366 $1 $3,367 
Shares issued / (surrendered) under incentive compensation plan  856  (39) 18 (21) (21)
Share-based compensation    17   17  17 
Repurchase of common stock  (2,982)   (135)(135) (135)
Net income     809  809  809 
Balance at June 30, 2022 $ 71,651 $1 $1,094 $3,688 $(747)$4,036 $1 $4,037 

See accompanying Notes to the Condensed Consolidated Financial Statements (unaudited).

6

Table of Contents
MR. COOPER GROUP INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(millions of dollars)
Six Months Ended June 30,Three Months Ended March 31,
20222021 20232022
Operating ActivitiesOperating ActivitiesOperating Activities
Net incomeNet income$809 $1,000 Net income$37 $658 
Less: Net income from discontinued operations 14 
Net income from continuing operations809 986 
Adjustments to reconcile net income from continuing operations to net cash attributable to operating activities:
Deferred tax expense241 215 
Adjustments to reconcile net income to net cash attributable to operating activities:Adjustments to reconcile net income to net cash attributable to operating activities:
Deferred tax (benefit) expenseDeferred tax (benefit) expense(4)197 
Net gain on mortgage loans held for saleNet gain on mortgage loans held for sale(436)(1,261)Net gain on mortgage loans held for sale(69)(297)
Provision for servicing and non-servicing reservesProvision for servicing and non-servicing reserves11 21 Provision for servicing and non-servicing reserves9 
Fair value changes in mortgage servicing rightsFair value changes in mortgage servicing rights(663)190 Fair value changes in mortgage servicing rights230 (563)
Fair value changes in MSR related liabilitiesFair value changes in MSR related liabilities131 Fair value changes in MSR related liabilities6 99 
Depreciation and amortization for property and equipment and intangible assetsDepreciation and amortization for property and equipment and intangible assets20 31 Depreciation and amortization for property and equipment and intangible assets9 11 
Gain on sale of business (487)
Gain on disposition of assetsGain on disposition of assets(223)— Gain on disposition of assets (223)
(Gain) loss on MSR hedging activities(Gain) loss on MSR hedging activities(59)140 
Other operating activitiesOther operating activities39 32 Other operating activities30 21 
Repurchases of forward loan assets out of Ginnie Mae securitizations(2,686)(5,812)
Repurchases of loan assets out of Ginnie Mae securitizationsRepurchases of loan assets out of Ginnie Mae securitizations(222)(2,249)
Mortgage loans originated and purchased for sale, net of feesMortgage loans originated and purchased for sale, net of fees(19,370)(47,560)Mortgage loans originated and purchased for sale, net of fees(2,760)(11,598)
Sales proceeds and loan payment proceeds for mortgage loans held for saleSales proceeds and loan payment proceeds for mortgage loans held for sale24,510 52,923 Sales proceeds and loan payment proceeds for mortgage loans held for sale2,931 14,471 
Changes in assets and liabilities:Changes in assets and liabilities:Changes in assets and liabilities:
Advances and other receivablesAdvances and other receivables311 48 Advances and other receivables76 169 
Other assetsOther assets4 101 Other assets66 79 
Payables and other liabilitiesPayables and other liabilities(116)Payables and other liabilities(120)
Net cash attributable to operating activities - continuing operations2,582 (567)
Net cash attributable to operating activities - discontinued operations 453 
Net cash attributable to operating activitiesNet cash attributable to operating activities2,582 (114)Net cash attributable to operating activities160 926 
Investing ActivitiesInvesting ActivitiesInvesting Activities
Property and equipment additions, net of disposalsProperty and equipment additions, net of disposals(9)(26)Property and equipment additions, net of disposals(5)(3)
Purchase of mortgage servicing rightsPurchase of mortgage servicing rights(1,151)(217)Purchase of mortgage servicing rights(114)(965)
Proceeds on sale of mortgage servicing rightsProceeds on sale of mortgage servicing rights275 13 Proceeds on sale of mortgage servicing rights15 
Other investing activitiesOther investing activities (17)Other investing activities(3)— 
Net cash attributable to investing activities - continuing operations(885)(247)
Net cash attributable to investing activities - discontinued operations — 
Net cash attributable to investing activitiesNet cash attributable to investing activities(885)(247)Net cash attributable to investing activities(107)(964)
Financing ActivitiesFinancing ActivitiesFinancing Activities
(Decrease) increase in advance and warehouse facilities(1,597)1,047 
Repayments of excess spread financing(292)— 
Settlements of excess spread financing(61)(81)
Increase (decrease) in advance and warehouse facilitiesIncrease (decrease) in advance and warehouse facilities51 (204)
Settlements and repayment of excess spread financingSettlements and repayment of excess spread financing(22)(32)
Repurchase of common stockRepurchase of common stock(135)(148)Repurchase of common stock(89)(35)
Other financing activitiesOther financing activities(24)(23)Other financing activities(28)(23)
Net cash attributable to financing activities - continuing operations(2,109)795 
Net cash attributable to financing activities - discontinued operations (441)
Net cash attributable to financing activitiesNet cash attributable to financing activities(2,109)354 Net cash attributable to financing activities(88)(294)
Net decrease in cash, cash equivalents, and restricted cashNet decrease in cash, cash equivalents, and restricted cash(412)(7)Net decrease in cash, cash equivalents, and restricted cash(35)(332)
Cash, cash equivalents, and restricted cash - beginning of periodCash, cash equivalents, and restricted cash - beginning of period1,041 913 Cash, cash equivalents, and restricted cash - beginning of period702 1,041 
Cash, cash equivalents, and restricted cash - end of period(1)
Cash, cash equivalents, and restricted cash - end of period(1)
$629 $906 
Cash, cash equivalents, and restricted cash - end of period(1)
$667 $709 
Supplemental Disclosures of Non-cash Investing ActivitiesSupplemental Disclosures of Non-cash Investing ActivitiesSupplemental Disclosures of Non-cash Investing Activities
Equity consideration received from disposition of assetsEquity consideration received from disposition of assets$250 $— Equity consideration received from disposition of assets$ $250 
Purchase of mortgage servicing rightsPurchase of mortgage servicing rights$45 $Purchase of mortgage servicing rights$1 $64 
Forward mortgage servicing rights sales price holdback$15 $— 
Consideration from sale of business$ $499 

7

Table of Contents
(1)The following table provides a reconciliation of cash, cash equivalents and restricted cash to amounts reported within the condensed consolidated balance sheets.
June 30, 2022June 30, 2021March 31, 2023March 31, 2022
Cash and cash equivalentsCash and cash equivalents$514 $716 Cash and cash equivalents$534 $579 
Restricted cashRestricted cash115 113 Restricted cash133 130 
Restricted cash within assets of discontinued operations 77 
Total cash, cash equivalents, and restricted cashTotal cash, cash equivalents, and restricted cash$629 $906 Total cash, cash equivalents, and restricted cash$667 $709 
See accompanying Notes to the Condensed Consolidated Financial Statements (unaudited). 
86

Table of Contents
MR COOPER GROUP INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(millions of dollars, unless otherwise stated)

1. Nature of Business and Basis of Presentation

Nature of Business
Mr. Cooper Group Inc., collectively with its consolidated subsidiaries, (“Mr. Cooper,” the “Company,” “we,” “us” or “our”) provides servicing, origination and transaction-based services related to single family residences throughout the United States with operations under its primary brands: Mr. Cooper® and Xome®. Mr. Cooper is one of the largest home loan originatorsservicers and servicersoriginators in the country focused on delivering a variety of servicing and lending products, services and technologies. The Company’s corporate website is located at www.mrcoopergroup.com. The Company has provided a glossary of terms, which defines certain industry-specific and other terms that are used herein, in Item 2, Management’s Discussion and Analysis of Financial Condition and Results of Operations, of this Form 10-Q.

Basis of Presentation
The interim condensed consolidated financial statements of the Company have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) for interim financial information and in accordance with the instructions to Form 10-Q and Article 10 of Regulation S-X as promulgated by the Securities and Exchange Commission. Accordingly, the financial statements do not include all of the information and footnotes required by GAAP for complete financial statements and should be read in conjunction with the audited consolidated financial statements and notes thereto included in the Company’s Annual Reports on Form 10-K for the year ended December 31, 2021.2022.

The interim condensed consolidated financial statements are unaudited; however, in the opinion of management, all adjustments, consisting of normal recurring items, considered necessary for a fair presentation of the results of the interim periods have been included. Dollar amounts are reported in millions, except per share data and other key metrics, unless otherwise noted.

Share-based compensation for restricted stock units granted to employees of the Company, consultants, and non-employee directors is based on the fair market value of the Company’s common stock on the grant date and recognized as an expense over the requisite employee service period on a straight-line basis using an accelerated attribution model. Shares for these awards are issued to employees from treasury stock.

Basis of Consolidation
The condensed consolidated financial statements include the accounts of the Company, its wholly-owned subsidiaries, other entities in which the Company has a controlling financial interest and those variable interest entities (“VIE”) where the Company’s wholly-owned subsidiaries are the primary beneficiaries. Assets and liabilities of VIEs and their respective results of operations are consolidated from the date that the Company became the primary beneficiary through the date the Company ceases to be the primary beneficiary. The Company applies the equity method of accounting to investments where it is able to exercise significant influence, but not control, over the policies and procedures of the entity and owns less than 50% of the voting interests. These investments are initially measured at cost and subsequently adjusted for the Company’s proportionate share of earnings and losses in the investee. Investments in certain companies over which the Company does not exert significant influence are recorded at fair value, or at cost and updated for observable price changes upon election of measurement alternative, at the end of each reporting period. Intercompany balances and transactions on consolidated entities have been eliminated.

Use of Estimates
The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. Actual results could differ from these estimates due to factors such as adverse changes in the economy, macro-economic uncertainty, changes in interest rates, secondary market pricing for loans held for sale and derivatives, strength of underwriting and servicing practices, changes in prepayment assumptions, declines in home prices or discrete events adversely affecting specific borrowers and such differences could be material.

Reclassifications
Certain reclassifications have been made in the 20212022 condensed consolidated statement of cash flows to conform to 20222023 presentation. Such reclassifications were not material and did not affect total revenues or net income.

9

Table of Contents
Recent Accounting Guidance Adopted
The Company did not adopt any accounting guidance during the sixthree months ended June 30, 2022March 31, 2023 that had a material impact on its condensed consolidated financial statements or disclosures.


7

Table of Contents
2. Dispositions

Sale of Mortgage Servicing Platform
On March 31, 2022, the Company completed the sale of certain assets and liabilities of its servicing and subservicing technology platform for performing and non-performing mortgage loans (the “Mortgage Servicing Platform”) to Sagent M&C, LLC (“Sagent”), in exchange for Class A-1 Common Units equal to 19.9% ownership of Sagent, and the sale of certain tangible personal property of the Company used in the conduct of the Mortgage Servicing Platform in exchange for $9.9 in cash, for total consideration of $260 (the “Sagent Transaction”). In connection with the Sagent Transaction, the Company recorded a gain of $223, which was included in other“other income, netnet” within the condensed consolidated statements of operations, and recorded $4 transaction costs during the sixthree months ended June 30,March 31, 2022. No transaction costs were recorded in the three months ended June 30, 2022.March 31, 2023. The net carrying amount of assets and liabilities transferred in connection with the Sagent Transaction was $31 and reported under Corporate/Other.

The Company accounted for the equity interest under the equity method of accounting, as the Company has the ability to exercise significant influence over Sagent’s operating and financial decisions but does not own a majority equity interest or otherwise control the respective entity. Under the equity method of accounting, the investment is initially stated at cost and subsequently adjusted for additional investments and the Company’s proportionate share of Sagent’s earnings or losses and distributions. The initial cost of the equity interest recorded was $250, which represented the fair value as of March 31, 2022.

Sale of Reverse Servicing Portfolio
In 2021, the Company completed the sale of its reverse servicing portfolio, operating under Champion Mortgage brand (“Champion”), to Mortgage Assets Management, LLC and its affiliates (“MAM”) for total consideration of $1,640. Upon close of the transaction, MAM assumed Champion’s reverse portfolio and related operations. The Company recorded transaction costs of $5a $7 loss during the three and six months ended June 30, 2021.March 31, 2023 related to the Company's proportionate share of net loss of Sagent. The carrying amountsCompany’s investment in Sagent was $230 as of assets and liabilities associated with the reverse servicing operation were reported under the Servicing segment. The sale of business represents a strategic shift in the Company’s operations. Therefore, the sale of the reverse servicing portfolio qualifies for reporting as discontinued operations, and the related results of operations are reported as discontinued operations in the condensed consolidated statements of operations for prior periods presented.March 31, 2023.

As part of the transaction, the Company entered into a transitional servicing agreement with MAM, under which the Company was compensated for continuing to subservice the reverse loans through the date that the loans were transferred out of Company’s servicing system. The transfer of the loans out of the Company’s servicing system was completed on April 1, 2022. In addition, the Company retained certain loans, primarily related to previously liquidated loans. As of June 30, 2022, the retained total assets and total liabilities were $34 and $26, respectively. As of December 31, 2021, the retained total assets and total liabilities were $55 and $39, respectively. The retained assets and liabilities are included in other assets, and payables and other liabilities, respectively, on the condensed consolidated balance sheets.

The following table sets forth the condensed consolidated statements of operations data for discontinued operations for the three and six months ended June 30, 2021:
Three Months Ended June 30, 2021Six Months Ended June 30, 2021
Revenue - service related, net$$
Salaries, wages and benefits expense(8)(16)
General and administrative expense71 64 
Interest income43 87 
Interest expense(30)(64)
Loss on classification as discontinued operations(61)(61)
Income from discontinued operations before income tax expense16 19 
Less: Income tax expense
Net income from discontinued operations$12 $14 

10

Table of Contents

3. Mortgage Servicing Rights and Related Liabilities

The following table sets forth the carrying value of the Company’s mortgage servicing rights (“MSRs”) and the related liabilities. In estimating the fair value of all mortgage servicing rights and related liabilities, the impact of the current environment was considered in the determination of key assumptions.
MSRs and Related LiabilitiesMSRs and Related LiabilitiesJune 30, 2022December 31, 2021MSRs and Related LiabilitiesMarch 31, 2023December 31, 2022
MSRs - fair valueMSRs - fair value$6,151 $4,223 MSRs - fair value$6,566 $6,654 
Excess spread financing - fair value$532 $768 
Mortgage servicing rights financing - fair value24 10 
Excess spread financing at fair valueExcess spread financing at fair value$491 $509 
Mortgage servicing rights financing at fair valueMortgage servicing rights financing at fair value21 19 
MSR related liabilities - nonrecourse at fair valueMSR related liabilities - nonrecourse at fair value$556 $778 MSR related liabilities - nonrecourse at fair value$512 $528 

Mortgage Servicing Rights
The following table sets forth the activities of MSRs:
Six Months Ended June 30,Three Months Ended March 31,
MSRs - Fair ValueMSRs - Fair Value20222021MSRs - Fair Value20232022
Fair value - beginning of periodFair value - beginning of period$4,223 $2,703 Fair value - beginning of period$6,654 $4,223 
Additions:Additions:Additions:
Servicing retained from mortgage loans soldServicing retained from mortgage loans sold360 554 Servicing retained from mortgage loans sold54 200 
Purchases of servicing rightsPurchases of servicing rights1,178 218 Purchases of servicing rights102 1,015 
Dispositions:Dispositions:Dispositions:
Sales of servicing assetsSales of servicing assets(289)(12)Sales of servicing assets(15)(4)
Changes in fair value:Changes in fair value:Changes in fair value:
Changes in valuation inputs or assumptions used in the valuation model (MSR MTM)Changes in valuation inputs or assumptions used in the valuation model (MSR MTM)1,124 321 Changes in valuation inputs or assumptions used in the valuation model (MSR MTM)(105)798 
Changes in valuation due to amortizationChanges in valuation due to amortization(461)(511)Changes in valuation due to amortization(125)(235)
Other changes(1)Other changes(1)16 34 Other changes(1)1 
Fair value - end of periodFair value - end of period$6,151 $3,307 Fair value - end of period$6,566 $6,006 

(1)Amounts primarily represent negative fair values reclassified from the MSR asset to reserves as underlying loans are removed from the MSR and other reclassification adjustments.

8

Table of Contents
During the sixthree months ended June 30,March 31, 2023 and 2022, and 2021, the Company sold $20,052$1,256 and $1,076$361 in unpaid principal balance (“UPB”) of MSRs, of which $19,367$271 and $1,008$342 were retained by the Company as subservicer, respectively.

MSRs are segregated between investor type into agency and non-agency pools (referred to herein as “investor pools”) based upon contractual servicing agreements with investors at the respective balance sheet date to evaluate the MSR portfolio and fair value of the portfolio. Agency investors primarily consist of government sponsored enterprises (“GSE”), such as the Federal National Mortgage Association (“Fannie Mae” or “FNMA”) and the Federal Home Loan Mortgage Corp (“Freddie Mac” or “FHLMC”), and the Government National Mortgage Association (“Ginnie Mae” or “GNMA”). Non-agency investors consist of investors in private-label securitizations.

The following table provides a breakdown of UPB and fair value for the Company’s MSRs:
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
MSRs - UPB and Fair Value BreakdownUPBFair ValueUPBFair Value
Investor Pools
MSRs - UPB and Fair Value Breakdown by Investor PoolsMSRs - UPB and Fair Value Breakdown by Investor PoolsUPBFair ValueUPBFair Value
AgencyAgency$364,436 $5,806 $302,851 $3,859 Agency$382,368 $6,258 $380,502 $6,322 
Non-agencyNon-agency32,951 345 36,357 364 Non-agency30,070 308 30,880 332 
TotalTotal$397,387 $6,151 $339,208 $4,223 Total$412,438 $6,566 $411,382 $6,654 

Refer to Note 13, Fair Value Measurements, for further discussion on key weighted-average inputs and assumptions used in estimating the fair value of MSRs.

11

Table of Contents
The following table shows the hypothetical effect on the fair value of the Company’s MSRs when applying certain unfavorable variations of key assumptions to these assets for the dates indicated:
Discount RateTotal Prepayment SpeedsCost to Service per LoanDiscount RateTotal Prepayment SpeedsCost to Service per Loan
MSRs - Hypothetical SensitivitiesMSRs - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
MSRs - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
June 30, 2022
March 31, 2023March 31, 2023
Mortgage servicing rightsMortgage servicing rights$(258)$(495)$(150)$(293)$(66)$(132)Mortgage servicing rights$(273)$(525)$(139)$(270)$(65)$(130)
December 31, 2021
December 31, 2022December 31, 2022
Mortgage servicing rightsMortgage servicing rights$(141)$(272)$(148)$(286)$(46)$(93)Mortgage servicing rights$(266)$(511)$(136)$(264)$(61)$(122)

These hypothetical sensitivities should be evaluated with care. The effect on fair value of an adverse change in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the impact of a variation in a particular assumption on the fair value is calculated while holding other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects.

Excess Spread Financing - Fair Value
The Company had excess spread financing liability of $532$491 and $768$509, with UPB of $81,041 and $83,706 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively. Refer to Note 13, Fair Value Measurements, for key weighted-average inputs and assumptions used in the valuation of excess spread financing liability. In June 2022, the Company entered into an assignment agreement with an investor to repurchase excess spread liabilities for a total purchase price of $277.

The following table shows the hypothetical effect on the Company’s excess spread financing fair value when applying certain unfavorable variations of key assumptions to these liabilities for the dates indicated:
Discount RatePrepayment SpeedsDiscount RatePrepayment Speeds
Excess Spread Financing - Hypothetical SensitivitiesExcess Spread Financing - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
Excess Spread Financing - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
June 30, 2022
March 31, 2023March 31, 2023
Excess spread financingExcess spread financing$20 $42 $13 $26 Excess spread financing$19 $38 $10 $22 
December 31, 2021
December 31, 2022December 31, 2022
Excess spread financingExcess spread financing$26 $54 $28 $58 Excess spread financing$19 $40 $11 $22 

9

Table of Contents
These hypothetical sensitivities should be evaluated with care. The effect on fair value of an adverse change in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the impact of a variation in a particular assumption on the fair value is calculated while holding other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects. Also, a positive change in the above assumptions would not necessarily correlate with the corresponding decrease in the net carrying amount of the excess spread financing. Excess spread financing’s cash flow assumptions that are utilized in determining fair value are based on the related cash flow assumptions used in the financed MSRs. Any fair value change recognized in the financed MSRs attributable to related cash flows assumptions would inherently have an inverse impact on the carrying amount of the related excess spread financing.

Mortgage Servicing Rights Financing - Fair Value
The Company had MSR financing liability of $24$21 and $10$19 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively. Refer to Note 13, Fair Value Measurements, for key weighted-average inputs and assumptions used in the valuation of the MSR financing liability.
12

Table of Contents

Servicing Segment Revenues - Service Related, net
The following table sets forth the items comprising total revenues for the Servicing segment:“revenues - service related, net”:
Three Months Ended June 30,Six Months Ended June 30,
Total Revenues - Servicing2022202120222021
Contractually specified servicing fees(1)
$378 $275 $705 $551 
Other service-related income(1)
20 214 68 359 
Incentive and modification income(1)
9 14 18 28 
Late fees(1)
19 16 38 34 
Mark-to-market adjustments(2)
200 (140)753 225 
Amortization, net of accretion(3)
(199)(198)(401)(365)
Other(4)
(32)(76)(70)(159)
Total revenues - Servicing$395 $105 $1,111 $673 
Three Months Ended March 31,
Revenues - Service Related, net20232022
Contractually specified servicing fees(1)
$384 $327 
Other service-related income(1)
14 33 
Incentive and modification income(1)
6 
Servicing late fees(1)
21 19 
Mark-to-market adjustments - Servicing(2)(3)
(61)553 
Amortization, net of accretion(4)
(115)(202)
Originations service fees(5)
11 42 
Corporate/Xome related service fees19 12 
Other(6)
(18)(38)
Total revenues - Service Related, net$261 $755 

(1)The Company recognizes revenue on an earned basis for services performed. Amounts include subservicing related revenues. Amounts also include servicing fees from loans sold with servicing retained of $177 and $146 for the three months ended March 31, 2023 and 2022, respectively.
(2)Mark-to-market (“MTM”) adjustments - Servicing include fair value adjustments on MSR, excess spread financing and MSR financing liabilities. The amount of MSR MTM includes the impact of negative modeled cash flows which have been transferred to reserves on advances and other receivables. The negative modeled cash flows relate to advances and other receivables associated with inactive and liquidated loans that are no longer part of the MSR portfolio. The impact of negative modeled cash flows was $6$9 and $8$6 for the three months ended June 30,March 31, 2023 and 2022, and 2021 and $12 and $20 for the six months ended June 30, 2022 and 2021, respectively.
(3)MTM adjustments - Servicing includes a gain of $59 and loss of $140 from MSR hedging activities during the three months ended March 31, 2023, and 2022, respectively.
(4)Amortization is net of excess spread accretion of $27$10 and $70$33 during the three months ended June 30,March 31, 2023 and 2022, and 2021, respectively. For the six months ended June 30, 2022 and 2021, amortization is net of excess spread accretion of $60 and $146, respectively.
(4)(5)Amounts include fees collected from customers for originated loans and from other lenders for loans purchased through the correspondent channel, and include loan application, underwriting, and other similar fees.
(6)Other represents the excess servicing fee that the Company pays to the counterparties under the excess spread financing arrangements, portfolio runoff and the payments made associated with MSR financing arrangements.


10

Table of Contents
4. Advances and Other Receivables

Advances and other receivables, net, consists of the following:
Advances and Other Receivables, NetAdvances and Other Receivables, NetJune 30, 2022December 31, 2021Advances and Other Receivables, NetMarch 31, 2023December 31, 2022
Servicing advances, net of $14 and $19 purchase discount, respectively$915 $1,263 
Receivables from agencies, investors and prior servicers, net of $8 and $12 purchase discount, respectively127 132 
Servicing advances, net of $9 and $12 purchase discount, respectivelyServicing advances, net of $9 and $12 purchase discount, respectively$970 $1,053 
Receivables from agencies, investors and prior servicers, net of $7 purchase discountReceivables from agencies, investors and prior servicers, net of $7 purchase discount111 103 
ReservesReserves(150)(167)Reserves(148)(137)
Total advances and other receivables, netTotal advances and other receivables, net$892 $1,228 Total advances and other receivables, net$933 $1,019 

The following table sets forth the activities of the servicing reserves for advances and other receivables:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
Reserves for Advances and Other ReceivablesReserves for Advances and Other Receivables2022202120222021Reserves for Advances and Other Receivables20232022
Balance - beginning of periodBalance - beginning of period$152 $206 $167 $208 Balance - beginning of period$137 $167 
Provision and other additions(1)
Provision and other additions(1)
18 26 34 41 
Provision and other additions(1)
16 16 
Write-offsWrite-offs(20)(41)(51)(58)Write-offs(5)(31)
Balance - end of periodBalance - end of period$150 $191 $150 $191 Balance - end of period$148 $152 

(1)The Company recorded a provisionprovision of $6$9 and $8$6 through the MTM adjustments in revenues“revenues - service related, net,net”, in the condensed consolidated statements of operations during the three months ended June 30,March 31, 2023 and 2022, and 2021,respectively, respectively, and $12 and $20 during the six months ended June 30, 2022 and 2021, respectively, for inactive and liquidated loans that are no longer part of the MSR portfolio. Other additions represent reclassifications of required reserves provisioned within other balance sheet accounts as associated serviced loans become inactive or liquidate.

13

Table of Contents
Purchase Discount for Advances and Other Receivables
The following tables set forth the activities of the purchase discounts for advances and other receivables:
Three Months Ended June 30,Three Months Ended March 31,
2022202120232022
Purchase Discount for Advances and Other ReceivablesPurchase Discount for Advances and Other ReceivablesServicing AdvancesReceivables from Agencies, Investors and Prior ServicersServicing AdvancesReceivables from Agencies, Investors and Prior ServicersPurchase Discount for Advances and Other ReceivablesServicing AdvancesReceivables from Agencies, Investors and Prior ServicersServicing AdvancesReceivables from Agencies, Investors and Prior Servicers
Balance - beginning of periodBalance - beginning of period$16 $8 $63 $20 Balance - beginning of period$12 $7 $19 $12 
Utilization of purchase discountsUtilization of purchase discounts(2) (37)— Utilization of purchase discounts(3) (3)(4)
Balance - end of periodBalance - end of period$14 $8 $26 $20 Balance - end of period$9 $7 $16 $
Six Months Ended June 30,
20222021
Purchase Discount for Advances and Other ReceivablesServicing AdvancesReceivables from Agencies, Investors and Prior ServicersServicing AdvancesReceivables from Agencies, Investors and Prior Servicers
Balance - beginning of period$19 $12 $72 $21 
Utilization of purchase discounts(5)(4)(46)(1)
Balance - end of period$14 $8 $26 $20 


Credit Loss for Advances and Other Receivables
During the three and six months ended June 30,March 31, 2023 and 2022, the Company increased the current expected credit loss (“CECL”) reserve by $3 and $7, respectively. During the three and six months ended June 30, 2021, the Company increased the CECL reserve by $3$2 and $4, respectively. In addition, the Company had no write-offs during the three months ended June 30, 2022 and wrote off $5 of the CECL reserve during the sixthree months ended June 30,March 31, 2022. As of June 30, 2022,March 31, 2023, the total CECL reserve was $33,$38, of which $25$31 and $8$7 were recorded in reserves and purchase discount for advances and other receivables, respectively. As of June 30, 2021March 31, 2022, the total CECL reserve was $42,$30, of which $25$22 and $17$8 were recorded in reserves and purchase discount for advances and other receivables, respectively.

The Company determined that the credit-related risk associated with applicable financial instruments typically increaseincreases with the passage of time. The CECL reserve methodology considers these financial instruments collectible to a point in time of 39 months. Any projected remaining balance at the end of the collection period is considered a loss and factors into the overall CECL loss rate required.

11

Table of Contents
5. Mortgage Loans Held for Sale

Mortgage loans held for sale are recorded at fair value as set forth below:
Mortgage Loans Held for SaleMortgage Loans Held for SaleJune 30, 2022December 31, 2021Mortgage Loans Held for SaleMarch 31, 2023December 31, 2022
Mortgage loans held for sale – UPBMortgage loans held for sale – UPB$2,098 $4,257 Mortgage loans held for sale – UPB$959 $921 
Mark-to-market adjustment(1)
Mark-to-market adjustment(1)
(26)124 
Mark-to-market adjustment(1)
(22)(28)
Total mortgage loans held for saleTotal mortgage loans held for sale$2,072 $4,381 Total mortgage loans held for sale$937 $893 

(1)The mark-to-market adjustment includes net change in unrealized gain/loss, premium on correspondent loans and fees on direct-to-consumer loans. The mark-to-market adjustment is recorded in “revenues - net gain on mortgage loans held for salesale” in the condensed consolidated statements of operations.

14

Table of Contents
The following table sets forth the activities of mortgage loans held for sale:
Six Months Ended June 30,Three Months Ended March 31,
Mortgage Loans Held for SaleMortgage Loans Held for Sale20222021Mortgage Loans Held for Sale20232022
Balance - beginning of periodBalance - beginning of period$4,381 $5,720 Balance - beginning of period$893 $4,381 
Loans sold(24,251)(52,128)
Loans sold and loan payments receivedLoans sold and loan payments received(2,940)(14,527)
Mortgage loans originated and purchased, net of feesMortgage loans originated and purchased, net of fees19,370 47,560 Mortgage loans originated and purchased, net of fees2,760 11,598 
Repurchase of loans out of Ginnie Mae securitizations(1)Repurchase of loans out of Ginnie Mae securitizations(1)2,686 5,812 Repurchase of loans out of Ginnie Mae securitizations(1)222 2,249 
Net change in unrealized loss on retained loans held for sale(115)(5)
Net change in unrealized gain (loss) on retained loans held for saleNet change in unrealized gain (loss) on retained loans held for sale9 (109)
Net transfers of mortgage loans held for sale(1)(2)
Net transfers of mortgage loans held for sale(1)(2)
1 
Net transfers of mortgage loans held for sale(1)(2)
(7)
Balance - end of periodBalance - end of period$2,072 $6,961 Balance - end of period$937 $3,593 

(1)Amount reflectsThe Company has the optional right to repurchase any individual loan in a Ginnie Mae securitization pool if that loan meets certain criteria, including being delinquent greater than 90 days. The majority of Ginnie Mae repurchased loans are repurchased in connection with loan modifications and loan resolution activity, with the intent to re-pool into new Ginnie Mae securitizations upon re-performance of the loan or to otherwise sell to third-party investors. Therefore, these loans are classified as held for sale.
(2)Amounts reflect transfers to other assets for loans transitioning into REO status and transfers to advances and other receivables, net, for claims made on certain government insurance mortgage loans. Transfers out are net of transfers in upon receipt of proceeds from an REO sale or claim filing.

DuringFor the sixthree months ended June 30,March 31, 2023 and 2022, and 2021, the Company receivedreceived proceeds of $24,510$2,931 and $52,923, respectively,$14,472, on the sale of mortgage loans held for sale, resulting in gainsa loss of $259$9 and $795,$55, respectively.

The total UPB and fair value of mortgage loans held for sale on non-accrual status was as follows:
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
Mortgage Loans Held for SaleMortgage Loans Held for SaleUPBFair ValueUPBFair ValueMortgage Loans Held for SaleUPBFair ValueUPBFair Value
Non-accrual(1)
Non-accrual(1)
$113 $103 $104 $94 
Non-accrual(1)
$100 $86 $102 $87 

(1)Non-accrual UPB includes $103$85 and $94$90 of UPB related to Ginnie Mae repurchased loans as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively.

The total UPB of mortgage loans held for sale for which the Company has begun formal foreclosure proceedings was $46$58 and $16$65 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively.

12


6. Loans Subject to Repurchase from Ginnie Mae

Forward loansLoans are sold to Ginnie Mae in conjunction with the issuance of mortgage backed securities. The Company, as the issuer of the mortgage backed securities, has the unilateral right to repurchase any individual loan in a Ginnie Mae securitization pool if that loan meets certain criteria, including payments not being received from borrowers for greater than 90 days. Once the Company has the unilateral right to repurchase a delinquent loan, it has effectively regained control over the loan and recognizes these rights to the loan on its condensed consolidated balance sheets and establishes a corresponding repurchase liability regardless of the Company’s intention to repurchase the loan. The Company had loans subject to repurchase from Ginnie Mae of $1,4001,889 and $1,496$1,865 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively, which are included in both other assets“other assets” and payables“payables and other liabilitiesliabilities” in the condensed consolidated balance sheets. Loans subject to repurchase from Ginnie Mae as of June 30, 2022March 31, 2023 and December 31, 20212022 include $1,241ed $1,649 and $1,301$1,661, respectively, of loans in forbearance related to the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), respectively, whereby no payments have been received from borrowers for greater than 90 days.


7. Goodwill and Intangible Assets

The Company had goodwill of $120 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, and intangible assets of $11$6 and $148 as of June 30, 2022March 31, 2023 and December 31, 2021,2022, respectively. Goodwill and intangible assets are included in other assets“other assets” within the condensed consolidated balance sheets.


15

Table of Contents
8. Derivative Financial Instruments

Derivative instruments are used as part of the overall strategy to manage exposure to marketinterest rate risks primarily associated with fluctuations in interest rates related to mortgage loans held for sale and IRLCs (“the Originationspipeline”) and Servicing segments. Derivativethe MSR portfolio. The Company economically hedges the pipeline separately from the MSR portfolio primarily using third-party derivative instruments. Such derivative instruments utilized by the Company primarily include interest rate lock commitments (“IRLCs”), loan purchase commitments (“LPCs”),IRLCs, LPCs, forward Mortgage Backed Securities (“MBS”) purchase commitments, Eurodollar andMBS, Treasury futures and interest rate swapSwap futures. The changes in value on the derivative instruments associated with pipeline hedging loans held for sale fair value are recorded in earnings as a component of “revenues - net gain on mortgage loans held for salesale” on the condensed consolidated statements of operations and condensed consolidated statement of cash flows, while changes in the value of derivative instruments associated with the MSR portfolio fair value are recorded in “revenues - service related, netnet” on the condensed consolidated statements of operations and in changes in other assets or other liabilities“(gain) loss on MSR hedging activities” on the condensed consolidated statements of cash flows.
13


Table of Contents
The following tables provide the outstanding notional balances, fair values of outstanding positions and recorded gains/(losses) for the derivative financial instruments. Gains(losses)Gains/(losses) include both realized and unrealized gains gains/(losses) of each derivative financial instrument.
June 30, 2022Six Months Ended June 30, 2022March 31, 2023Three Months Ended March 31, 2023
Derivative Financial InstrumentsDerivative Financial InstrumentsExpiration
Dates
Outstanding
Notional
Fair
Value
Gains/(Losses)Derivative Financial InstrumentsExpiration
Dates
Outstanding
Notional
Fair
Value
Gains/(Losses)
AssetsAssetsAssets
Mortgage loans held for saleMortgage loans held for saleMortgage loans held for sale
Loan sale commitmentsLoan sale commitments2022$246 $8 $(17)Loan sale commitments2023$399 $12 $2 
Derivative financial instrumentsDerivative financial instrumentsDerivative financial instruments
IRLCsIRLCs20222,103 62 (72)IRLCs2023$940 $33 $11 
LPCsLPCs2022325 3  LPCs2023484 3 2 
Forward MBS tradesForward MBS trades20231,056 18 35 
Treasury futuresTreasury futures202230  3 Treasury futures20232,445 71 71 
Forward MBS trades20221,798 12 429 
Total derivative financial instruments - assetsTotal derivative financial instruments - assets$4,256 $77 $360 Total derivative financial instruments - assets$4,925 $125 $119 
LiabilitiesLiabilitiesLiabilities
Derivative financial instrumentsDerivative financial instrumentsDerivative financial instruments
IRLCsIRLCs2022$56 $1 $(1)IRLCs2023$25 $ $ 
LPCsLPCs2022186 1 1 LPCs202385  1 
Forward MBS tradesForward MBS trades20231,439 10 (47)
Treasury futuresTreasury futures2022902 18 (185)Treasury futures2023193 1 (23)
Forward MBS trades20221,716 13 (31)
Total derivative financial instruments - liabilitiesTotal derivative financial instruments - liabilities$2,860 $33 $(216)Total derivative financial instruments - liabilities$1,742 $11 $(69)

March 31, 2022Three Months Ended March 31, 2022
Derivative Financial InstrumentsExpiration
Dates
Outstanding
Notional
Fair
Value
Gains/(Losses)
Assets
Mortgage loans held for sale
Loan sale commitments2022$543 $$(24)
Derivative financial instruments
IRLCs2022$3,122 $72 $(62)
LPCs2022203 (1)
Forward MBS trades20224,658 79 224 
Total derivative financial instruments - assets$7,983 $153 $161 
Liabilities
Derivative financial instruments
IRLCs2022$551 $$(5)
LPCs2022658 (6)
Forward MBS trades2022695 
Treasury futures20221,097 49 (111)
Total derivative financial instruments - liabilities$3,001 $68 $(115)

1614

Table of Contents
June 30, 2021Six Months Ended June 30, 2021
Derivative Financial InstrumentsExpiration
Dates
Outstanding
Notional
Fair
Value
Gains/(Losses)
Assets
Mortgage loans held for sale
Loan sale commitments2021$1,514 $39 $(63)
Derivative financial instruments
IRLCs20216,730 204 (210)
LPCs20211,984 10 (29)
Forward MBS trades20219,749 27 271 
Swap futures202160 — 
Total derivative financial instruments - assets$18,523 $241 $33 
Liabilities
Derivative financial instruments
IRLCs2021$$— $— 
LPCs2021708 (1)
Forward MBS trades202111,747 25 (126)
Swap futures2021— — (4)
Total derivative financial instruments - liabilities$12,464 $26 $(131)

TheAs of March 31, 2023, the Company held $37$3 and $27$8 in collateral deposits asand collateral obligations on derivative instruments, respectively. As of June 30, 2022 and December 31, 2021,2022 the Company held $49 and $1 in collateral deposits and collateral obligations on derivative instruments, respectively. Collateral deposits and collateral obligations are recorded in “other assets” and “payables and other assetsliabilities”, respectively, in the Company’s condensed consolidated balance sheets. The Company does not offset fair value amounts recognized for derivative instruments with amounts collected or deposited on derivative instruments in the condensed consolidated balance sheets.


17

Table of Contents

9. Indebtedness

Advance and Warehouse Facilities
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
Maturity DateCollateralCapacity AmountOutstandingCollateral PledgedOutstandingCollateral PledgedMaturity DateCollateralCapacity AmountOutstandingCollateral PledgedOutstandingCollateral Pledged
Advance FacilitiesAdvance FacilitiesAdvance Facilities
$400 advance facility(1)
August 2023Servicing advance receivables$400 $173 $243 $234 $318 
$350 advance facility$350 advance facilityOctober 2022Servicing advance receivables350 156 186 160 197 $350 advance facilityOctober 2024Servicing advance receivables$350 $140 $179 $150 $189 
$350 advance facilityJanuary 2023Servicing advance receivables350 145 172 162 190 
$300 advance facility(1)
$300 advance facility(1)
November 2024Servicing advance receivables300 298 406 308 410 
$250 advance facility$250 advance facilityJanuary 2024Servicing advance receivables250 161 192 171 209 
$75 advance facility$75 advance facilityDecember 2022Servicing advance receivables75 49 70 58 89 $75 advance facilityDecember 2023Servicing advance receivables75 43 65 40 45 
Advance facilities principal amountAdvance facilities principal amount523 671 614 794 Advance facilities principal amount642 842 669 853 
Warehouse FacilitiesWarehouse FacilitiesWarehouse Facilities
$4,000 warehouse facilityFebruary 2023Mortgage loans or MBS4,000 661 771 1,224 1,341 
$2,500 warehouse facilityOctober 2022Mortgage loans or MBS2,500 532 550 991 1,024 
$1,500 warehouse facilityJune 2023Mortgage loans or MBS1,500 180 180 356 345 
$750 warehouse facilityOctober 2022Mortgage loans or MBS750 241 253 256 270 
$600 warehouse facility(2)
September 2023Mortgage loans or MBS600 91 101 409 425 
$500 warehouse facilityJune 2023Mortgage loans or MBS500 9 10 188 194 
$500 warehouse facilitySeptember 2022Mortgage loans or MBS500 117 120 419 430 
$500 warehouse facilityJune 2023Mortgage loans or MBS500 57 68 39 39 
$500 warehouse facilityAugust 2023Mortgage loans or MBS500 31 32 38 39 
$450 warehouse facilityApril 2023Mortgage loans or MBS450   87 89 
$325 warehouse facilityDecember 2022Mortgage loans or MBS325 1 1 67 67 
$250 warehouse facility(3)
April 2023Mortgage loans or MBS250   
$200 warehouse facilityApril 2023Mortgage loans or MBS200 19 25 46 58 
$30 warehouse facility(4)
January 2022Mortgage loans or MBS   — — 
$1,500 Warehouse Facility$1,500 Warehouse FacilityJune 2023Mortgage loans or MBS1,500 189 247 206 272 
$1,500 Warehouse Facility$1,500 Warehouse FacilityJune 2023Mortgage loans or MBS1,500 145 144 135 133 
$750 Warehouse Facility$750 Warehouse FacilityOctober 2023Mortgage loans or MBS750 135 140 202 209 
$500 Warehouse Facility(2)
$500 Warehouse Facility(2)
September 2024Mortgage loans or MBS500 9 11 14 17 
$500 Warehouse Facility$500 Warehouse FacilityJune 2023Mortgage loans or MBS500 64 67 76 80 
$500 Warehouse Facility$500 Warehouse FacilityAugust 2023Mortgage loans or MBS500 76 78 31 32 
$450 Warehouse Facility(3)
$450 Warehouse Facility(3)
April 2024Mortgage loans or MBS450   — — 
$300 Warehouse Facility$300 Warehouse FacilityAugust 2023Mortgage loans or MBS300 161 165 115 117 
$250 Warehouse Facility(4)
$250 Warehouse Facility(4)
April 2023Mortgage loans or MBS250   — — 
$200 Warehouse Facility$200 Warehouse FacilityMay 2023Mortgage loans or MBS200 18 27 19 28 
$200 Warehouse Facility$200 Warehouse FacilityJune 2023Mortgage loans or MBS200 50 51 18 21 
$75 Warehouse Facility$75 Warehouse FacilityDecember 2023Mortgage loans or MBS75 18 18 
Warehouse facilities principal amountWarehouse facilities principal amount1,939 2,111 4,125 4,327 Warehouse facilities principal amount865 948 817 910 
MSR FacilitiesMSR FacilitiesMSR Facilities
$800 warehouse facility(1)(5)
August 2023MSR800260 2,008 2601,107 
$600 warehouse facility(6)
April 2023MSR600400883 — 838 
$400 warehouse facility(2)
September 2023MSR400651,376745
$400 warehouse facilityJune 2024MSR400200710
$1,450 warehouse facility(1)
$1,450 warehouse facility(1)
November 2024MSR1,450 300 2,162 260 2,284 
$600 warehouse facility$600 warehouse facilityApril 2025MSR600 400 977 380 927 
$500 warehouse facility(2)
$500 warehouse facility(2)
September 2024MSR500 3901,1533801,482
$500 warehouse facility$500 warehouse facilityJune 2024MSR500 325774365732
$50 warehouse facility$50 warehouse facilityNovember 2023MSR50257710124$50 warehouse facilityNovember 2023MSR50 25712574
MSR facilities principal amountMSR facilities principal amount9505,0542702,814MSR facilities principal amount1,4405,1371,4105,499
Advance, warehouse and MSR facilities principal amountAdvance, warehouse and MSR facilities principal amount3,412 $7,8365,009 $7,935 Advance, warehouse and MSR facilities principal amount2,947 $6,9272,896 $7,262 
Unamortized debt issuance costsUnamortized debt issuance costs(5)(12)Unamortized debt issuance costs(13)(11)
Advance and warehouse facilities, netAdvance and warehouse facilities, net$3,407$4,997Advance and warehouse facilities, net$2,934$2,885

(1)Total capacity for this facility is $1,200,$1,750, of which $400$300 is internally allocated for advance financing and $800$1,450 is internally allocated for MSR financing; capacity is fully fungible and is not restricted by these allocations, in comparison to $1,200, $940, and $260 respectively in 2021.allocations.
(2)The capacity amount for this facility is $1,000, of which $400$500 is a sublimit for MSR financing.
(3)The capacity amount for this warehouse facility decreased from $600in April 2023 to $250 in 2022.$100.
(4)ThisThe facility was terminated in January 2022.April 2023.
(5)The capacity amount for this warehouse facility increased from $260 to $800 in 2022.
15

(6)Table of Contents
In April 2023, the Company increased capacity on MSR facilities by $1,150. See further discussion in The capacity amount for this warehouse facility increased from $400 to $600 in 2022.Liquidity and Capital Resources section within Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The weighted average interest rate for advance facilities was 3.1%7.2% and 3.4%2.4% for the three months ended June 30,March 31, 2023 and 2022, and 2021, respectively, and 2.8% and 3.2% for the six months ended June 30, 2022 and 2021, respectively. The weighted average interest rate for warehouse and MSR facilities was 3.1%7.0% and 2.1% for three months ended June 30,March 31, 2023 and 2022, and 2021, respectively, and 2.6% and 2.2% for the six months ended June 30, 2022 and 2021, respectively.

18

Table of Contents

Unsecured Senior Notes
Unsecured senior notes consist of the following:
Unsecured Senior NotesUnsecured Senior NotesJune 30, 2022December 31, 2021Unsecured Senior NotesMarch 31, 2023December 31, 2022
$850 face value, 5.500% interest rate payable semi-annually, due August 2028$850 face value, 5.500% interest rate payable semi-annually, due August 2028$850 $850 $850 face value, 5.500% interest rate payable semi-annually, due August 2028$850 $850 
$650 face value, 5.125% interest rate payable semi-annually, due December 2030$650 face value, 5.125% interest rate payable semi-annually, due December 2030650 650 $650 face value, 5.125% interest rate payable semi-annually, due December 2030650 650 
$600 face value, 6.000% interest rate payable semi-annually, due January 2027$600 face value, 6.000% interest rate payable semi-annually, due January 2027600 600 $600 face value, 6.000% interest rate payable semi-annually, due January 2027600 600 
$600 face value, 5.750% interest rate payable semi-annually, due November 2031$600 face value, 5.750% interest rate payable semi-annually, due November 2031600 600 $600 face value, 5.750% interest rate payable semi-annually, due November 2031600 600 
Unsecured senior notes principal amountUnsecured senior notes principal amount2,700 2,700 Unsecured senior notes principal amount2,700 2,700 
Unamortized debt issuance costsUnamortized debt issuance costs(28)(30)Unamortized debt issuance costs(25)(27)
Unsecured senior notes, netUnsecured senior notes, net$2,672 $2,670 Unsecured senior notes, net$2,675 $2,673 

The indentures provide that on or before certain fixed dates, the Company may redeem up to 40% of the aggregate principal amount of the unsecured senior notes with the net proceeds of certain equity offerings at fixed redemption prices, plus accrued and unpaid interest, to the redemption dates, subject to compliance with certain conditions. In addition, the Company may redeem all or a portion of the unsecured senior notes at any time on or after certain fixed dates at the applicable redemption prices set forth in the indentures plus accrued and unpaid interest, to the redemption dates. No notes were repurchased or redeemed during the sixthree months ended June 30, 2022March 31, 2023 and 2021.2022.

As of June 30, 2022,March 31, 2023, the expected maturities of the Company’s unsecured senior notes based on contractual maturities are as follows:
Year Ending December 31,Amount
2022 through 2026$
Thereafter2,700
Total unsecured senior notes principal amount$2,700
Year Ending December 31,Amount
2023 through 2026$ 
2027600 
Thereafter2,100 
Total unsecured senior notes principal amount$2,700 

Interest Expense
Interest expense primarily includes interest incurred on advance and warehouse facilities, unsecured senior notes, excess spread financing and compensating bank balances, as well as bank fees. The Company incurred interest expense related to advance and warehouse facilities, unsecured senior notes and excess spread financing of $90$99 and $176$86 for the three and six months ended June 30,March 31, 2023 and 2022, respectively, and $90 and $183 for the three and six months ended June 30, 2021, respectively.

Financial Covenants
The Company’s credit facilities contain various financial covenants which primarily relate to required tangible net worth amounts, liquidity reserves, leverage requirements, and profitability requirements, which are measured at the Company’s operating subsidiary, Nationstar Mortgage LLC. The Company was in compliance with its required financial covenants as of June 30, 2022.March 31, 2023.


10. Securitizations and Financings

Variable Interest Entities
In the normal course of business, the Company enters into various types of on- and off-balance sheet transactions with special purpose entities (“SPEs”) determined to be VIEs, which primarily consist of securitization trusts established for a limited purpose. Generally, these SPEs are formed for the purpose of securitization transactions in which the Company transfers assets to an SPE, which then issues to investors various forms of debt obligations supported by those assets.

16

Table of Contents
The Company has determined that the SPEs created in connection with certain advance facilities trusts should be consolidated as the Company is the primary beneficiary of each of these entities.

19

Table of Contents
A summary of the assets and liabilities of the Company’s transactions with VIEs included in the Company’s condensed consolidated balance sheets is presented below:
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
Consolidated Transactions with VIEsConsolidated Transactions with VIEsTransfers
Accounted for as
Secured
Borrowings
Transfers
Accounted for as
Secured
Borrowings
Consolidated Transactions with VIEsTransfers
Accounted for as
Secured
Borrowings
Transfers
Accounted for as
Secured
Borrowings
AssetsAssetsAssets
Restricted cashRestricted cash$45 $50 Restricted cash$70 $78 
Advances and other receivables, netAdvances and other receivables, net358 387 Advances and other receivables, net371 398 
Total assetsTotal assets$403 $437 Total assets$441 $476 
LiabilitiesLiabilitiesLiabilities
Advance facilities, net(1)
Advance facilities, net(1)
$301 $322 
Advance facilities, net(1)
$300 $321 
Payables and other liabilitiesPayables and other liabilities Payables and other liabilities 
Total liabilitiesTotal liabilities$301 $323 Total liabilities$300 $322 

(1)Refer to advance facilities in Note 9, Indebtedness, for additional information.

The following table shows a summary of the outstanding collateral and certificate balances for securitization trusts for which the Company was the transferor, including any retained beneficial interests and MSRs, that were not consolidated by the Company:
Unconsolidated Securitization TrustsUnconsolidated Securitization TrustsJune 30, 2022December 31, 2021Unconsolidated Securitization TrustsMarch 31, 2023December 31, 2022
Total collateral balances - UPBTotal collateral balances - UPB$1,034 $1,122 Total collateral balances - UPB$951 $976 
Total certificate balancesTotal certificate balances$1,012 $1,112 Total certificate balances$930 $949 

The Company has not retained any variable interests in the unconsolidated securitization trusts that were outstanding as of June 30, 2022March 31, 2023 and December 31, 2021.2022. Therefore, it does not have a significant maximum exposure to loss related to these unconsolidated VIEs.

A summary of mortgage loans transferred by the Company to unconsolidated securitization trusts that are 60 days or more past due are presented below:
Principal Amount of Transferred Loans 60 Days or More Past DuePrincipal Amount of Transferred Loans 60 Days or More Past DueJune 30, 2022December 31, 2021Principal Amount of Transferred Loans 60 Days or More Past DueMarch 31, 2023December 31, 2022
Unconsolidated securitization trustsUnconsolidated securitization trusts$127 $138 Unconsolidated securitization trusts$108 $119 


11. Earnings Per Share

The Company computesBasic earnings per share usingof common stock is computed by dividing net income by the two-class method, which is an earnings allocation formula that determinesweighted average number of common stock outstanding during the period. Diluted earnings per share forof common stock is computed by dividing net income by the sum of the weighted average number of shares of common stock and any participatingdilutive securities accordingoutstanding during the period. The Company’s potentially dilutive securities are share-based awards. The Company applies the treasury stock method to dividends declared (whether paid or unpaid)determine the dilutive weighted average number of shares of common stock outstanding based on the outstanding share-based awards. As of March 31, 2023 and participation rights in undistributed earnings. The Series A Preferred Stock is considered participating securities because it has dividend rights determined on an as-converted basis in the event of Company’s declaration of a dividend or distribution for common shares. In 2021,December 31, 2022, the Company repurchased a totalhad 10 million preferred shares authorized at $0.00001, with zero shares issued and outstanding and aggregate liquidation preference of 14.8 million shares of its common stock from affiliates of Kohlberg Kravis Roberts & Co. L.P. (“KKR”), a related party of the Company. In addition, in August 2021, the Company repurchased 1.0 million shares of its preferred stock from affiliates of KKR. After giving effect to these transactions, KKR no longer held any equity interests in the Company.zero dollars.

2017

Table of Contents
The following table sets forth the computation of basic and diluted net income per common share (amounts in millions, except per share amounts):
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
Computation of Earnings Per ShareComputation of Earnings Per Share2022202120222021Computation of Earnings Per Share20232022
Net income from continuing operations$151 $427 $809 $986 
Less: Undistributed earnings from continuing operations attributable to participating stockholders — 
Net income from continuing operations attributable to Mr. Cooper common stockholders$151 $423 $809 $977 
Net income from discontinued operations$ $12 $ $14 
Less: Undistributed earnings from discontinued operations attributable to participating stockholders —  — 
Net income from discontinued operations attributable to Mr. Cooper common stockholders$ $12 $ $14 
Net incomeNet income$151 $439 $809 $1,000 Net income$37 $658 
Less: Undistributed earnings attributable to participating stockholders  
Net income attributable to common stockholders$151 $435 $809 $991 
Earnings from continuing operations per common share attributable to Mr. Cooper:
Basic$2.08 $4.91 $11.04 $11.13 
Diluted$2.03 $4.72 $10.74 $10.65 
Earnings from discontinued operations per common share attributable to Mr. Cooper:
Basic$ $0.14 $ $0.16 
Diluted$ $0.13 $ $0.15 
Earnings per common share attributable to Mr. Cooper:
Basic$2.08 $5.05 $11.04 $11.29 
Diluted$2.03 $4.85 $10.74 $10.80 
Weighted average shares of common stock outstanding (in thousands):Weighted average shares of common stock outstanding (in thousands):Weighted average shares of common stock outstanding (in thousands):
BasicBasic72,709 86,142 73,278 87,791 Basic69,008 73,864 
Dilutive effect of stock awardsDilutive effect of stock awards1,618 2,664 2,052 3,123 Dilutive effect of stock awards1,471 2,704 
Dilutive effect of participating securities 839  839 
DilutedDiluted74,327 89,645 75,330 91,753 Diluted70,479 76,568 
Earnings per common shareEarnings per common share
BasicBasic$0.54 $8.91 
DilutedDiluted$0.52 $8.59 


12. Income Taxes

For the three and six months ended June 30,March 31, 2023 and 2022, the effective tax rate for continuing operations was 26.0%(5.6)% and 24.4%24.0%, respectively, which differed from the statutory federal rate of 21% primarily due to state income taxes and nondeductible executive compensation. The effective tax rate increaseddecreased during the three and six months ended June 30, 2022March 31, 2023 compared to the same period in 2021,2022, primarily due to the impact of quarterly discrete tax items relative to the income before taxes for the respective periods, including the excess tax benefit from stock-based compensation and prior period tax credits.

21

Table of Contents
For the three and six months ended June 30, 2021, the effective tax rate for continuing operations was 24.8% and 23.7% which differed from the statutory federal rate of 21% primarily due to state income taxes, as well as unfavorable permanent differences including executive compensation.


13. Fair Value Measurements

Fair value is a market-based measurement, not an entity-specific measurement, and should be determined based on the assumptions that market participants would use in pricing the asset or liability. As a basis for considering market participant assumptions in fair value measurements, a three-tiered fair value hierarchy has been established based on the level of observable inputs used in the measurement of fair value (e.g., Level 1 representing quoted prices for identical assets or liabilities in an active market; Level 2 representing values using observable inputs other than quoted prices included within Level 1; and Level 3 representing estimated values based on significant unobservable inputs).

There have been no significant changes to the valuation techniques and inputs used by the Company in estimating fair values of Level 2 and Level 3 assets and liabilities as disclosed in the Company’s Annual Reports on Form 10-K for the year ended December 31, 2021.2022.

18

Table of Contents
The following tables present the estimated carrying amount and fair value of the Company’s financial instruments and other assets and liabilities measured at fair value on a recurring basis:
June 30, 2022 March 31, 2023
 Recurring Fair Value Measurements  Recurring Fair Value Measurements
Fair Value - Recurring BasisFair Value - Recurring BasisTotal Fair ValueLevel 1Level 2Level 3Fair Value - Recurring BasisTotal Fair ValueLevel 1Level 2Level 3
AssetsAssetsAssets
Mortgage loans held for saleMortgage loans held for sale$2,072 $ $2,072 $ Mortgage loans held for sale$937 $ $866 $71 
Mortgage servicing rightsMortgage servicing rights6,151   6,151 Mortgage servicing rights6,566   6,566 
Equity securities59 5 — 54 
Derivative financial instruments
IRLCs62   62 
LPCs3   3 
Forward MBS trades12  12  
Liabilities
Equity investmentsEquity investments44 2 — 42 
Derivative financial instrumentsDerivative financial instrumentsDerivative financial instruments
IRLCsIRLCs1   1 IRLCs33   33 
LPCsLPCs1   1 LPCs3   3 
Forward MBS tradesForward MBS trades13  13  Forward MBS trades18  18  
Treasury futuresTreasury futures18  18  Treasury futures71  71  
LiabilitiesLiabilities
Derivative financial instrumentsDerivative financial instruments
Forward MBS tradesForward MBS trades10  10  
Treasury futuresTreasury futures1  1  
Mortgage servicing rights financingMortgage servicing rights financing24   24 Mortgage servicing rights financing21   21 
Excess spread financingExcess spread financing532   532 Excess spread financing491   491 

 December 31, 2022
  Recurring Fair Value Measurements
Fair Value - Recurring BasisTotal Fair ValueLevel 1Level 2Level 3
Assets
Mortgage loans held for sale$893 $— $819 $74 
Mortgage servicing rights6,654 — — 6,654 
Equity investments47 — 45 
Derivative financial instruments
IRLCs22 — — 22 
Forward MBS trades— — 
LPCs— — 
Liabilities
Derivative financial instruments
Forward MBS trades— — 
LPCs— — 
Treasury futures14 — 14 — 
Mortgage servicing rights financing19 — — 19 
Excess spread financing509 — — 509 

2219

Table of Contents
 December 31, 2021
  Recurring Fair Value Measurements
Fair Value - Recurring BasisTotal Fair ValueLevel 1Level 2Level 3
Assets
Mortgage loans held for sale$4,381 $— $4,381 $— 
Mortgage servicing rights4,223 — — 4,223 
Equity securities63 — 54 
Derivative financial instruments
IRLCs134 — — 134 
Forward MBS trades— — 
LPCs— — 
Liabilities
Derivative financial instruments
Forward MBS trades— — 
LPCs— — 
Swap futures— — 
Mortgage servicing rights financing10 — — 10 
Excess spread financing768 — — 768 

The tables below present a reconciliation for all of the Company’s Level 3 assets and liabilities measured at fair value on a recurring basis:
Six Months Ended June 30, 2022Three Months Ended March 31, 2023
AssetsLiabilities AssetsLiabilities
Fair Value - Level 3 Assets and LiabilitiesFair Value - Level 3 Assets and LiabilitiesMortgage servicing rightsEquity securitiesIRLCsExcess spread financingMortgage servicing rights financingFair Value - Level 3 Assets and LiabilitiesMortgage servicing rightsMortgage loans held for saleEquity investmentsIRLCsExcess spread financingMortgage servicing rights financing
Balance - beginning of periodBalance - beginning of period$4,223 $54 $134 $768 $10 Balance - beginning of period$6,654 $74 $45 $22 $509 $19 
Changes in fair value included in earningsChanges in fair value included in earnings663  (72)117 14 Changes in fair value included in earnings(230)1 (3)11 4 2 
Purchases1,178     
Purchases/additions (1)
Purchases/additions (1)
102 28     
IssuancesIssuances360     Issuances54      
Sales(289)    
Sales/dispositions (2)
Sales/dispositions (2)
(15)(31)    
RepaymentsRepayments   (292) Repayments (1)  (4) 
SettlementsSettlements   (61) Settlements    (18) 
Other changesOther changes16     Other changes1      
Balance - end of periodBalance - end of period$6,151 $54 $62 $532 $24 Balance - end of period$6,566 $71 $42 $33 $491 $21 

Six Months Ended June 30, 2021Three Months Ended March 31, 2022
AssetsLiabilities AssetsLiabilities
Fair Value - Level 3 Assets and LiabilitiesFair Value - Level 3 Assets and LiabilitiesMortgage servicing rightsIRLCsExcess spread financingMortgage servicing rights financingFair Value - Level 3 Assets and LiabilitiesMortgage servicing rightsEquity investmentsIRLCsExcess spread financingMortgage servicing rights financing
Balance - beginning of periodBalance - beginning of period$2,703 $414 $934 $33 Balance - beginning of period$4,223 $54 $134 $768 $10 
Changes in fair value included in earningsChanges in fair value included in earnings(190)(210)14 (12)Changes in fair value included in earnings563 — (62)79 20 
PurchasesPurchases218 — — — Purchases1,015 — — —��— 
IssuancesIssuances554 — — — Issuances200 — — — — 
SalesSales(12)— — — Sales(4)— — — — 
SettlementsSettlements— — (81)— Settlements— — — (32)— 
Other changesOther changes34 — — — Other changes— — — — 
Balance - end of periodBalance - end of period$3,307 $204 $867 $21 Balance - end of period$6,006 $54 $72 $815 $30 

23(1)Additions for mortgages loans held for sale include loans that are purchased or transferred in.

Table(2)Dispositions for mortgage loans held for sales include loans that are sold or transferred out.

The Company had immaterial LPCs assets and liabilities as of Contents
March 31, 2023 and March 31, 2022. No transfers were made in or out of Level 3 fair value assets and liabilities for the Company during the sixthree months ended June 30, 2022March 31, 2023 and 2021.2022.

20

Table of Contents
The tablestable below presentpresents the quantitative information for significant unobservable inputs used in the fair value measurement of Level 3 assets and liabilities.
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
RangeWeighted AverageRangeWeighted AverageRangeWeighted AverageRangeWeighted Average
Level 3 InputsLevel 3 InputsMinMaxMinMaxLevel 3 InputsMinMaxMinMax
MSR(1)
MSR(1)
MSR(1)
Discount rateDiscount rate10.4 %13.7 %11.3 %9.5 %13.7 %10.9 %Discount rate10.3 %13.6 %11.4 %10.4 %13.7 %11.4 %
Prepayment speedPrepayment speed6.7 %14.0 %7.7 %11.7 %16.4 %13.0 %Prepayment speed6.3 %13.2 %7.5 %6.3 %12.2 %7.2 %
Cost to service per loan(2)
Cost to service per loan(2)
$58 $114 $74 $59 $168 $77 
Cost to service per loan(2)
$56 $161 $85 $54 $155 $80 
Average life(3)
Average life(3)
7.9 years5.8 years
Average life(3)
8.1 years8.1 years
Mortgage loans held for saleMortgage loans held for sale
Market pricingMarket pricing45.0 %103.6 %77.7 %37.3 %114.7 %77.4 %
IRLCsIRLCsIRLCs
Value of servicing (reflected as a percentage of loan commitment)Value of servicing (reflected as a percentage of loan commitment) %4.5 %1.8 %(0.7)%2.4 %1.4 %Value of servicing (reflected as a percentage of loan commitment) %3.8 %2.1 %(0.6)%3.9 %2.3 %
Excess spread financing(1)
Excess spread financing(1)
Excess spread financing(1)
Discount rateDiscount rate10.0 %13.8 %11.3 %9.5 %13.8 %11.2 %Discount rate9.9 %13.7 %11.2 %10.0 %13.8 %11.3 %
Prepayment speedPrepayment speed7.4 %14.0 %9.7 %12.8 %15.2 %13.4 %Prepayment speed7.4 %14.1 %9.6 %6.9 %13.3 %9.2 %
Average life(3)
Average life(3)
6.5 years5.4 years
Average life(3)
6.5 years6.6 years
Mortgage servicing rights financingMortgage servicing rights financingMortgage servicing rights financing
Advance financing and counterparty fee ratesAdvance financing and counterparty fee rates4.8 %8.5 %7.2 %4.5 %7.9 %6.5 %Advance financing and counterparty fee rates5.2 %8.5 %6.8 %5.2 %8.6 %7.1 %
Annual advance recovery ratesAnnual advance recovery rates17.7 %23.4 %19.0 %19.2 %23.0 %21.3 %Annual advance recovery rates15.9 %20.7 %17.5 %15.9 %20.6 %17.3 %

(1)The inputs are weighted by investor.
(2)Presented in whole dollar amounts.
(3)Average life is included for informational purposes.

The tables below present a summary of the estimated carrying amount and fair value of the Company’s financial instruments not carried at fair value:
June 30, 2022 March 31, 2023
Carrying
Amount
Fair Value Carrying
Amount
Fair Value
Financial InstrumentsFinancial InstrumentsLevel 1Level 2Level 3Financial InstrumentsLevel 1Level 2Level 3
Financial assetsFinancial assetsFinancial assets
Cash and cash equivalentsCash and cash equivalents$514 $514 $ $ Cash and cash equivalents$534 $534 $ $ 
Restricted cashRestricted cash115 115   Restricted cash133 133   
Advances and other receivables, netAdvances and other receivables, net892   892 Advances and other receivables, net933   933 
Loans subject to repurchase from Ginnie MaeLoans subject to repurchase from Ginnie Mae1,400  1,400  Loans subject to repurchase from Ginnie Mae1,889  1,889  
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Unsecured senior notes, netUnsecured senior notes, net2,672 2,152   Unsecured senior notes, net2,675  2,243  
Advance and warehouse facilities, netAdvance and warehouse facilities, net3,407  3,412  Advance and warehouse facilities, net2,934  2,947  
Liability for loans subject to repurchase from Ginnie MaeLiability for loans subject to repurchase from Ginnie Mae1,400  1,400  Liability for loans subject to repurchase from Ginnie Mae1,889  1,889  

2421

Table of Contents
December 31, 2021December 31, 2022
Carrying
Amount
Fair ValueCarrying
Amount
Fair Value
Financial InstrumentsFinancial InstrumentsLevel 1Level 2Level 3Financial InstrumentsLevel 1Level 2Level 3
Financial assetsFinancial assetsFinancial assets
Cash and cash equivalentsCash and cash equivalents$895 $895 $— $— Cash and cash equivalents$527 $527 $— $— 
Restricted cashRestricted cash146 146 — — Restricted cash175 175 — — 
Advances and other receivables, netAdvances and other receivables, net1,228 — — 1,228 Advances and other receivables, net1,019 — — 1,019 
Loans subject to repurchase from Ginnie MaeLoans subject to repurchase from Ginnie Mae1,496 — 1,496 — Loans subject to repurchase from Ginnie Mae1,865 — 1,865 — 
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Unsecured senior notes, netUnsecured senior notes, net2,670 2,737 — — Unsecured senior notes, net2,673 — 2,209 — 
Advance and warehouse facilities, netAdvance and warehouse facilities, net4,997 — 5,009 — Advance and warehouse facilities, net2,885 — 2,896 — 
Liability for loans subject to repurchase from Ginnie MaeLiability for loans subject to repurchase from Ginnie Mae1,496 — 1,496 — Liability for loans subject to repurchase from Ginnie Mae1,865 — 1,865 — 


14. Capital Requirements

Certain of the Company’s secondary market investors require minimum net worth (“capital”) requirements, as specified in the respective selling and servicing agreements. In addition, these investors may require capital ratios in excess of the stated requirements to approve large servicing transfers. To the extent that these requirements are not met, the Company’s secondary market investors may utilize a range of remedies ranging from sanctions, suspension or ultimately termination of the Company’s selling and servicing agreements, which would prohibit the Company from further originating or securitizing these specific types of mortgage loans or being an approved servicer. The Company’s various capital requirements related to its outstanding selling and servicing agreements are measured based on the Company’s operating subsidiary, Nationstar Mortgage LLC. As of June 30, 2022,March 31, 2023, the Company was in compliance with its selling and servicing capital requirements.


15. Commitments and Contingencies

Litigation and Regulatory
The Company and its subsidiaries are routinely and currently involved in a significant number of legal proceedings, including, but not limited to, judicial, arbitration, regulatory and governmental proceedings related to matters that arise in connection with the conduct of the Company’s business. The legal proceedings are at varying stagesWhile it is not possible to predict the outcome of adjudication, arbitration or investigation and are generally based on alleged violations of consumer protection, securities, employment, contract, tort, common law fraud and other numerous laws, including, without limitation, the Equal Credit Opportunity Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Real Estate Settlement Procedures Act, National Housing Act, Homeowners Protection Act, Service Member’s Civil Relief Act, Telephone Consumer Protection Act, Truth in Lending Act, Financial Institutions Reform, Recovery, and Enforcement Act of 1989, unfair, deceptive or abusive acts or practices in violation of the Dodd-Frank Act, the Securities Act of 1933, the Securities Exchange Act of 1934, the Home Mortgage Disclosure Act, Title 11 of the United States Code (aka the “Bankruptcy Code”), False Claims Act and Making Home Affordable loan modification programs.

In addition, along with others in its industry, the Company is subject to repurchase and indemnification claims and may continue to receive claims in the future, regarding alleged breaches of representations and warranties relating to the sale of mortgage loans, the placement of mortgage loans into securitization trusts or the servicing of mortgage loans securitizations. The Company is also subject to legal actions or proceedings related to loss sharing and indemnification provisions of its various acquisitions. Certain of the pending or threatened legal proceedings include claims for substantial compensatory, punitive and/ or statutory damages or claims for an indeterminate amount of damages.

25

Table of Contents
The Company operates within highly regulated industries on a federal, state and local level. In the normal and ordinary course of its business, the Company is routinely subject to extensive examinations, investigations, subpoenas, inquiries and reviews by various federal, state and local governmental, regulatory and enforcement agencies, including the Consumer Financial Protection Bureau, the Securities and Exchange Commission, the Department of Justice, the Office of the Special Inspector General for the Troubled Asset Relief Program, the U.S. Department of Housing and Urban Development, various State mortgage banking regulators and various State Attorneys General, related to the Company’s residential loan servicing and origination practices, its financial reporting and other aspects of its businesses. Any pending or potential future investigations, subpoenas, examinations or inquiries may lead to administrative, civil or criminal proceedings or settlements, and possibly result in remedies including fines, penalties, restitution, or alterations in the Company’s business practices, and additional expenses and collateral costs. The Company is cooperating fully in these matters. Responding to these matters requires the Company to devote substantial resources, resulting in higher costs and lower net cash flows. Adverse results in any of these matters, could further increasebased on the Company’s operating expensesassessment of the facts and reduce its revenues, requirecircumstances, it to change business practices and limit its ability to grow and otherwise materially and adversely affect its business, reputation,does not believe any of these matters, individually or in the aggregate, will have a material adverse effect on the financial condition andposition, results of operation.operations or cash flows of the Company. However, actual outcomes may differ from those expected and could have a material effect on our financial position, results of operations, or cash flows in a future period.

The Company seeks to resolve all legal proceedings and other matters in the manner management believes is in the best interest of the Company and contests liability, allegations of wrongdoing and, where applicable, the amount of damages or scope of any penalties or other relief sought as appropriate in each pending matter. The Company has entered into agreements with a number of entities and regulatory agencies that toll applicable limitations periods with respect to their claims.

On at least a quarterly basis, the Company assesses its liabilities and contingencies in connection with outstanding legal and regulatory and governmental proceedings utilizing the latest information available. Where available information indicates that it is probable a liability has been incurred, and the Company can reasonably estimate the amount of the loss, an accrued liability is established. The actual costs of resolving these proceedings may be substantially higher or lower than the amounts accrued.

As a legal matter develops, the Company, in conjunction with any outside counsel handling the matter, evaluates on an ongoing basis whether such matter presents a loss contingency that is both probable and estimable. If, at the time of evaluation, the loss contingency is not both probable and reasonably estimable, the matter will continue to be monitored for further developments that would make such loss contingency both probable and reasonably estimable. Once the matter is deemed to be both probable and reasonably estimable, the Company will establish an accrued liability and record a corresponding amount to legal-related expense. The Company will continue to monitor the matterlegal matters for further developments that could affect the amount of the accrued liability that has been previously established. TheLegal-related expenses for the Company recorded legal-related expenses, net of recoveries, which includesinclude legal settlements and the fees paid to external legal service providers of $10 and $8 for three and six months ended June 30, 2022, respectively, and $8 and $21 for three and six months ended June 30, 2021, respectively, which are included in general and administrative expenses on the unaudited condensed consolidated statements of operations.

For matters for which a loss is probable or reasonably possible in future periods, whether in excess of a related accrued liability or where there is no accrued liability, During the three months ended March 31, 2023 and 2022, the Company may be able to estimate a rangerecorded $9 of possible loss. In determining whether it is possible to provide an estimatelegal-related expenses and $2 of loss or rangelegal-related recoveries, net of possible loss, the Company reviews and evaluates its material legal matters on an ongoing basis, in conjunction with any outside counsel handling the matter.legal-related expenses, respectively. Management currently believes the aggregate range of reasonably possible loss is $4$2 to $7$5 in excess of the accrued liability (if any) related to those matters as of June 30, 2022.March 31, 2023. This estimated range of possible loss is based upon currently available information and is subject to significant judgment, numerous assumptions and known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary substantially from the current estimate. Those matters for which an estimate is not possible are not included within the estimated range. Therefore, this estimated range of possible loss represents what management believes to be an estimate of possible loss only for certain matters meeting these criteria. It does not represent the Company’s maximum loss exposure and the Company cannot provide assurance that its litigations reserves will not need to be adjusted in the future. Thus, the Company’s exposure and ultimate losses may be higher, possibly significantly so, than the amounts accrued or this aggregate amount.    

26

Table of Contents
In the Company’s experience, legal proceedings are inherently unpredictable. One or more of the following factors frequently contribute to this inherent unpredictability: the proceeding is in its early stages; the damages sought are unspecified, unsupported or uncertain; it is unclear whether a case brought as a class action will be allowed to proceed on that basis or, if permitted to proceed as a class action, how the class will be defined; the other party is seeking relief other than or in addition to compensatory damages (including, in the case of regulatory and governmental investigations and inquiries, the possibility of fines and penalties); the matter presents meaningful legal uncertainties, including novel issues of law; the Company has not engaged in meaningful settlement discussions; discovery has not started or is not complete; there are significant facts in dispute; predicting possible outcomes depends on making assumptions about future decisions of courts or governmental or regulatory bodies or the behavior of other parties; and there are a large number of parties named as defendants (including where it is uncertain how damages or liability, if any, will be shared among multiple defendants). Generally, the less progress that has been made in the proceedings or the broader the range of potential results, the harder it is for the Company to estimate losses or ranges of losses that is reasonably possible the Company could incur.

Based on current knowledge, and after consultation with counsel, management believes that the current legal accrued liability within payables and accrued liabilities, is appropriate, and the amount of any incremental liability arising from these matters is not expected to have a material adverse effect on the consolidated financial condition of the Company, although the outcome of such proceedings could be material to the Company’s operating results and cash flows for a particular period depending, on among other things, the level of the Company’s revenues or income for such period. However, in the event of significant developments on existing cases, it is possible that the ultimate resolution, if unfavorable, may be material to the Company’s condensed consolidated financial statements.

Other Loss Contingencies
As part of the Company’s ongoing operations, it acquires servicing rights of mortgage loan portfolios that are subject to indemnification based on the representations and warranties of the seller. From time to time, the Company will seek recovery under these representations and warranties for incurred costs. The Company believes all balances sought from sellers recorded in advances and other receivables represent valid claims. However, the Company acknowledges that the claims process can be prolonged due to the required time to perfect claims at the loan level. Because of the required time to perfect or remediate these claims, management relies on the sufficiency of documentation supporting the claim, current negotiations with the counterparty and other evidence to evaluate whether a reserve is required for non-recoverable balances. In the absence of successful negotiations with the seller, all amounts claimed may not be recovered. Balances may be written-off and charged against earnings when management identifies amounts where recoverability from the seller is not likely. As of June 30, 2022,March 31, 2023, the Company believes all recorded balances for which recovery is sought from the seller are valid claims, and no evidence suggests additional reserves are warranted.

22

Table of Contents
Loan and Other Commitments
The Company enters into IRLCs with prospective borrowers whereby the Company commits to lend a certain loan amount under specific terms and interest rates to the borrower. The Company also enters into LPCs with prospective sellers. These loan commitments are treated as derivatives and are carried at fair value. See Note 8, Derivative Financial Instruments, for more information.


16. Segment Information

The Company’s segments reflect the internal reporting the chief operating decision maker uses to evaluate operating performance and are based upon the Company’s organizational structure, which focuses primarily on the services offered. Corporate functionalA brief description of our current business segments is as follows:

Servicing: This segment performs operational activities on behalf of investors or owners of the underlying mortgages and mortgage servicing rights, including collecting and disbursing borrower payments, investor reporting, customer service, modifying loans where appropriate to help borrowers stay current, and when necessary performing collections, foreclosures, and the sale of REO.

Originations: This segment originates residential mortgage loans through our direct-to-consumer channel, which provides refinance options for our existing customers, and through our correspondent channel, which purchases or originates loans from mortgage bankers.

Corporate/Other: Functional expenses are allocated to individual segments based on the actual cost of services performed, direct resource utilization, or headcount percentage for shared services. During the fourth quarter of 2022, the Company began allocating shared services based on headcount instead of an estimate of percentage use as it changed its segment measures provided to and used by the chief operating decision maker. As a result, all costs for shared services or headcount percentage for certain functions. Facility costs are allocated to individual segments based on cost per headcountheadcount. The Company restated segment information for specific facilities utilized. Group insurance costs are allocatedthe historical periods presented herein to individualreflect the allocation method change and to conform to the current presentation. The change affects total expenses for Servicing and Originations segments basedand Corporate/Other, but had no effect on global cost per headcount.condensed consolidated statements of operations. Non-allocated corporate expenses include the administrative costs of executive management and other corporate functions that are not directly attributable to the Company’s operating segments. Revenues generated on inter-segment services performed are valued based on similar services provided to external parties.

27

Table of Contents
In the third quarter of 2021, the Company updated its presentation of segments to align with a change in the reporting package provided to the Chief Operating Decision Maker. In 2021, the Company sold its Title business, Valuations business and Field Services business. The Title, Valuations and Field Services businesses were previously reported under the Xome segment. With the sale of the majority of Xome’s operations and the related changes to business structure and internal reporting, the Xome segment is no longer considered a reportable segment. Accordingly, beginning in the third quarter of 2021, the Company began reporting Xome’s financial results within Corporate/Other. Prior year financial information has been adjusted retrospectively to reflect the updated presentation.

On December 1, 2021, the Company completed the sale of its reverse servicing portfolio, operating under the Champion Mortgage brand, to MAM and its affiliates. The reverse servicing operation was previously reported in the Company’s Servicing segment. The reverse servicing operation is presented as discontinued operations in Company’s condensed financial statements for all periods presented and, as such, is not Eliminations are included in the continuing operations of the Servicing segment.Corporate/Other.

On March 31, 2022,, the Company completedcompleted the sale of its Mortgage Servicing Platform to Sagent and recorded a gain of $223, which was included in other income, netnet” within the condensed statements of operations and reported under Corporate/Other. Refer to Note 2, Dispositions for further details.

The following tables present financial information by segment:
 Three Months Ended June 30, 2022
Financial Information by SegmentServicingOriginationsCorporate/OtherConsolidated
Revenues
Service related, net$414 $24 $22 $460 
Net (loss) gain on mortgage loans held for sale(19)158  139 
Total revenues395 182 22 599 
Total expenses143 126 59 328 
Interest income35 15  50 
Interest expense(61)(10)(40)(111)
Other expense, net  (5)(5)
Total other (expenses) income, net(26)5 (45)(66)
Income (loss) from continuing operations before income tax expense (benefit)$226 $61 $(82)$205 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$5 $5 $(1)$9 
Total assets$9,645 $1,381 $1,869 $12,895 

Three Months Ended June 30, 2021 Three Months Ended March 31, 2023
Financial Information by SegmentFinancial Information by SegmentServicingOriginationsCorporate/OtherConsolidatedFinancial Information by SegmentServicingOriginationsCorporate/OtherConsolidated
RevenuesRevenuesRevenues
Service related, netService related, net$(92)$45 $39 $(8)Service related, net$231 $11 $19 $261 
Net gain on mortgage loans held for saleNet gain on mortgage loans held for sale197 385 — 582 Net gain on mortgage loans held for sale 69  69 
Total revenuesTotal revenues105 430 39 574 Total revenues231 80 19 330 
Total expensesTotal expenses121 226 78 425 Total expenses153 56 52 261 
Interest incomeInterest income25 26 — 51 Interest income79 6  85 
Interest expenseInterest expense(65)(23)(31)(119)Interest expense(63)(7)(40)(110)
Other income, net— — 486 486 
Total other (expenses) income, net(40)455 418 
(Loss) income from continuing operations before income tax (benefit) expense$(56)$207 $416 $567 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$$$$16 
Other expense, netOther expense, net  (9)(9)
Total other income (expenses), netTotal other income (expenses), net16 (1)(49)(34)
Income (loss) before income tax expense (benefit)Income (loss) before income tax expense (benefit)$94 $23 $(82)$35 
Depreciation and amortization for property and equipment and intangible assetsDepreciation and amortization for property and equipment and intangible assets$2 $2 $5 $9 
Total assetsTotal assets$15,973 $4,582 $2,753 $23,308 Total assets$10,050 $760 $1,847 $12,657 

2823

Table of Contents
Six Months Ended June 30, 2022Three Months Ended March 31, 2022
Financial Information by SegmentFinancial Information by SegmentServicingOriginationsCorporate/OtherConsolidatedFinancial Information by SegmentServicingOriginationsCorporate/OtherConsolidated
RevenuesRevenuesRevenues
Service related, netService related, net$1,115 $66 $34 $1,215 Service related, net$701 $42 $12 $755 
Net (loss) gain on mortgage loans held for sale(4)440  436 
Net gain on mortgage loans held for saleNet gain on mortgage loans held for sale15 282 — 297 
Total revenuesTotal revenues1,111 506 34 1,651 Total revenues716 324 12 1,052 
Total expensesTotal expenses266 300 100 666 Total expenses122 174 42 338 
Interest incomeInterest income54 32  86 Interest income19 17 — 36 
Interest expenseInterest expense(115)(22)(80)(217)Interest expense(54)(12)(40)(106)
Other income, netOther income, net  217 217 Other income, net— — 222 222 
Total other (expenses) income, netTotal other (expenses) income, net(61)10 137 86 Total other (expenses) income, net(35)182 152 
Income from continuing operations before income tax expense$784 $216 $71 $1,071 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$10 $9 $1 $20 
Income before income tax expenseIncome before income tax expense$559 $155 $152 $866 
Depreciation and amortization for property and equipment and intangible assetsDepreciation and amortization for property and equipment and intangible assets$$$$11 
Total assetsTotal assets$9,645 $1,381 $1,869 $12,895 Total assets$9,825 $2,666 $1,999 $14,490 

Six Months Ended June 30, 2021
Financial Information by SegmentServicingOriginationsCorporate/OtherConsolidated
Revenues
Service related, net$349 $88 $135 $572 
Net gain on mortgage loans held for sale324 937 — 1,261 
Total revenues673 1,025 135 1,833 
Total expenses231 457 191 879 
Interest income48 49 — 97 
Interest expense(136)(48)(61)(245)
Other income, net— — 486 486 
Total other (expenses) income, net(88)425 338 
Income from continuing operations before income tax expense$354 $569 $369 $1,292 
Depreciation and amortization for property and equipment and intangible assets from continuing operations$12 $10 $$31 
Total assets$15,973 $4,582 $2,753 $23,308 

2924

Table of Contents
CAUTIONS REGARDING FORWARD-LOOKING STATEMENTS

This report contains forward-looking statements within the meaning of the U.S. federal securities laws. These forward-looking statements include, without limitation, statements concerning plans, objectives, goals, projections, strategies, core initiatives, future events or performance, and underlying assumptions and other statements, which are not statements of historical facts, including the projected impact of COVID-19 on our business, financial performance and operating results.facts. When used in this discussion, the words “anticipate,” “appears,” “believe,” “foresee,” “intend,” “should,” “expect,” “estimate,” “project,” “plan,” “may,” “could,” “will,” “are likely”likely,” and similar expressions are intended to identify forward-looking statements. These statements involve predictions of our future financial condition, performance, plans and strategies and are thus dependent on a number of factors including, without limitation, assumptions and data that may be imprecise or incorrect. Specific factors that may impact performance or other predictions of future actions have, in many but not all cases, been identified in connection with specific forward-looking statements. As with any projection or forecast, forward-looking statements are inherently susceptible to uncertainty and changes in circumstances, and we are under no obligation to, and express disclaim any obligation, to update or alter our forward-looking statements, whether as a result of new information, future events or otherwise.

A number of important factors exist that could cause future results to differ materially from historical performance and these forward-looking statements. Factors that might cause such a difference include, but are not limited to:

economic, financialmacroeconomic and public health disruptions caused by the COVID-19 pandemic and federal, state and local governmental responses to the pandemic;U.S. residential real estate market conditions;
changes in prevailing interest rates and/or changes in home prices;
our ability to maintain or grow the size of our servicing portfolio;
our ability to maintain or grow our originations volume and profitability;
our ability to recapture voluntary prepayments related to our existing servicing portfolio;
our shift in the mix of our servicing portfolio to subservicing, which is highly concentrated;
delays in our ability to collect or be reimbursed for servicing advances;
our ability to obtain sufficient liquidity and capital to operate our business;
changesdisruptions in prevailing interest rates;the secondary home loans market;
our ability to successfully implement our strategic initiatives;initiatives and hedging strategies;
our ability to realize anticipated benefits of our previous acquisitions;
our ability to use net operating loss carryforwards and other tax attributes;
changes in our business relationships or changes in servicing guidelines with Fannie Mae, Freddie Mac and Ginnie Mae;
third-party credit, servicer and correspondent risks;
our ability to pay down debt;
our ability to manage legal and regulatory examinations and enforcement investigations and proceedings, compliance requirements and related costs;
health pandemics, hurricanes, earthquakes, fires, floods and other natural catastrophic events;
our ability to prevent cyber intrusions and mitigate cyber risks; and
our ability to maintain our various licenses and other regulatory approvals.

All of these factors are difficult to predict, contain uncertainties that may materially affect actual results and may be beyond our control. New factors emerge from time to time, and it is not possible for our management to predict all such factors or to assess the effect of each such new factor on our business. Although we believe that the assumptions underlying the forward-looking statements contained herein are reasonable, any of the assumptions could be inaccurate, and any of these statements included herein may prove to be inaccurate. Given the significant uncertainties inherent in the forward-looking statements included herein, the inclusion of such information should not be regarded as a representation by us or any other person that the results or conditions described in such statements, or our objectives and plans will be achieved. Please refer to Risk Factors and Management’s Discussion and Analysis of Financial Condition and Results of Operations, included in this report and in our Annual Report on Form 10-K for the year ended December 31, 20212022 for further information on these and other risk factors affecting us.

3025

Table of Contents
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Management’s discussion and analysis of financial condition and results of operations (“MD&A”) should be read in conjunction with the accompanying unaudited condensed consolidated financial statements and in conjunction with our Annual Report on Form 10-K for the year ended December 31, 2021.2022. The following discussion contains, in addition to the historical information, forward-looking statements that include risks, assumptions and uncertainties that could cause actual results to differ materially from those anticipated by such statements.

Dollar amounts are reported in millions, except per share data and other key metrics, unless otherwise noted.

We have provided a glossary of terms, which defines certain industry-specific and other terms that are used herein, at the end of the MD&A section.

Overview

We are a leading servicer and originator of residential mortgage loans. Our purpose is to keep the dream of homeownership alive, and we do this as a servicer by helping mortgage borrowers manage what is typically their largest financial asset, and by helping our investors maximize the returns from their portfolios of residential mortgages. We have a track record of significant growth, having expanded our servicing portfolio from $10 billion in 2009 to $804$853 billion as of June 30, 2022.March 31, 2023. We believe this track record reflects our strong operating capabilities, which include a low-cost servicing platform, strong loss mitigation skills, a commitment to compliance, a customer-centric culture, a demonstrated ability to retain customers, growing origination capabilities, and significant investment in technology.

Our strategy is to position the Company for sustainable long-term growth, drive improved efficiency and profitability, and generate a return on tangible equity of 12% or higher. Key strategic priorities include the following:

Strengthen our balance sheet by building capital and liquidity, and managing interest rate and other forms of risk;
Improve efficiency by driving continuous improvement in unit costs for our Servicing and Originations segments, as well as by taking corporate actions to eliminate costs throughout the organization;
Grow our servicing portfolio to $1 trillion in UPB by acquiring new customers and retaining existing customers;
Achieve and sustain a refinance recapture rate of 60%;
Delight our customers and keep Mr. Cooper a great place for our team members to work;
Reinvent the customer experience by acting as the customer’s advocate and by harnessing technology to deliver digital solutions that are personalized and friction-less;
Sustain the talent of our people and the culture of our organization; and
Maintain strong relationships with agencies, investors, regulators, and other counterparties and a strong reputation for compliance and customer service.

Impact of the COVID-19 PandemicAnticipated Trends

We implementedIn the provisionsfirst quarter of 2023, our servicing portfolio was down slightly from the Coronavirus Aid, Relief,fourth quarter of 2022 due to timing, but we expect continued portfolio growth in 2023, as we have successfully bid on $57 billion UPB in MSR acquisitions during the quarter with expected boarding during the second and Economic Security Act (CARES Act), which makes available forbearance plans for upthird quarters of 2023. Additionally, in connection with a pending acquisition in April 2023, we agreed to eighteen months for borrowers under government and government agency mortgage programs, which we extended to borrowers in our private label mortgage servicing portfolio. As of June 30, 2022, approximately 1.0% of our customers weretake on a forbearance plan, down from a peak of 7.2%special servicing platform, which includes approximately $37 billion UPB in July 2020. We include loanssubservicing contracts. Overall, we expect to generate strong earnings with servicing portfolio growth being the primary driver during 2023. In April 2023, the Company increased capacity on our MSR facilities by $1,150. See further discussion in forbearance related to the CARES Act, whereby no payments have been received from borrowers for greater than 90 days, in loans subject to repurchase rights from Ginnie Mae in other assetsLiquidity and payables and other liabilities on a gross basis. The balance decreased to $1,241 as of June 30, 2022 from $1,301 as of December 31, 2021.
Capital Resources
section.
Anticipated Trends

In the secondfirst quarter of 2022, our servicing portfolio grew to $804 billion and we made progress towards our $1 trillion UPB goal. We expect to see continued portfolio growth in 2022, at a measured pace, through acquisitions or execution of additional subservicing contracts for the remainder of the year. In addition, we continue to expect the Servicing segment to benefit from rising interest rates, including decreased amortization, lower prepayment speeds and increased interest income. In the second quarter,2023, our Originations segment met our strategic targetgenerated pretax income of 60% refinance recapture and$23 on funded volume of $2,739. For 2023, we expect continued strong performance from refinance recapture throughOriginations to operate at consistent profitable levels considering the endhigh levels of the year.interest rates volatility.

3126

Table of Contents
In 2022,While the recent inflation rate increase appears to have subsided, the inflation rate has continued to increase.remains relatively high. Inflationary pressures may limit a borrower’s disposable income, which can decrease customers’a borrowers’ ability to enter into mortgage transactions. Inflationary pressures, along with supply chain disruptions, may also increase our operating costs. However, historically changes in interest rates have a greater impact on our financial results than changes in inflation. While interest rates are greatly influenced by changes in the inflation rate, they do not necessarily change at the same rate or extent as the inflation rate.


Results of Operations
Table 1. Consolidated Operations
Three Months Ended June 30,Three Months Ended March 31,
20222021Change20232022Change
Revenues - operational(1)
Revenues - operational(1)
$399 $714 $(315)
Revenues - operational(1)
$391 $499 $(108)
Revenues - mark-to-marketRevenues - mark-to-market200 (140)340 Revenues - mark-to-market(61)553 (614)
Total revenuesTotal revenues599 574 25 Total revenues330 1,052 (722)
Total expensesTotal expenses328 425 (97)Total expenses261 338 (77)
Total other (expenses) income, netTotal other (expenses) income, net(66)418 (484)Total other (expenses) income, net(34)152 (186)
Income from continuing operations before income tax expense205 567 (362)
Less: Income tax expense54 140 (86)
Net income from continuing operations$151 $427 $(276)
Income before income tax (benefit) expenseIncome before income tax (benefit) expense35 866 (831)
Less: Income tax (benefit) expenseLess: Income tax (benefit) expense(2)208 (210)
Net incomeNet income$37 $658 $(621)

(1)Revenues - operational consists of total revenues, excluding mark-to-market.

DuringIncome before income tax (benefit) expense decreased during the three months ended June 30,March 31, 2023 as compared to 2022 income from continuing operations before income tax expense decreasedprimarily due to $205 from $567 in 2021. Thea decrease was primarily driven by the change in total other (expenses) income, net,revenues, partially offset by lower total expenses. The decrease in total revenues was primarily attributable to a decline in revenues from our Servicing segment due to the change in total other (expenses) income, net was primarilyMSR MTM and excess spread and financing MTM due to completion ofan increase in prepayment speeds during the sale of our Title business, which resultedthree months ended March 31, 2023 driven by a decrease in a $487 gainmortgage rates compared to decrease in 2021.prepayment speeds in 2022 for the comparative period driven by an increase in mortgage rates. The decrease in total expenses was primarily driven by lower salaries, wages and benefits in our Originations segment due to lower headcount in both the direct-to-consumer and correspondent channels as a result of right sizing the organization consistentreducing headcount commensurate with lower origination volumes. The change in total other (expenses) income, net during the three months ended March 31, 2023 as compared to 2022 was primarily due to a $223 gain recorded in 2022 upon completion of the Sagent Transaction. See further discussions in Note 2, Dispositions, in the Notes to the Condensed Consolidated Financial Statements and in the Segment Results section of the MD&A.

The effective tax rate for continuing operations during the three months ended June 30, 2022March 31, 2023 was 26.0%(5.6)% as compared to 24.8%24.0% in 2021.2022. The change in effective tax rate is primarily attributable to the impact of quarterly discrete tax items relative to income before taxes for the respective period, including the excess tax benefit from stock-based compensation and prior period tax credits.

32

Table of Contents
Table 1.1 Consolidated Operations

Six Months Ended June 30,
20222021Change
Revenues - operational(1)
$898 $1,608 $(710)
Revenues - mark-to-market753 225 528 
Total revenues1,651 1,833 (182)
Total expenses666 879 (213)
Total other income, net86 338 (252)
Income from continuing operations before income tax expense1,071 1,292 (221)
Less: Income tax expense262 306 (44)
Net income from continuing operations$809 $986 $(177)

(1)Revenues - operational consists of total revenues, excluding mark-to-market.

During the six months ended June 30, 2022, income from continuing operations before income tax expense decreased to $1,071 from $1,292 in 2021. The decrease was primarily driven by a decrease in total other income (expenses), net and total revenues, partially offset by lower total expenses. Total other income (expenses), net decreased primarily due to a $223 gain recorded in the first quarter of 2022 upon completion of the Sagent Transaction compared to a $487 gain recorded in the second quarter of 2021 upon completion of the sale of our Title business. See further discussions in Note 2, Dispositions, in the Notes to the Condensed Consolidated Financial Statements. Total revenues decreased primarily due to a decrease in revenues from our Originations segment due to lower origination volumes, partially offset by an increase in favorable mark-to-market adjustments from our Servicing segment, both primarily driven by higher mortgage rates in 2022. The decrease in total expenses was primarily driven by lower salaries, wages and benefits in our Originations segment due to lower headcount as we right sized the organization in both the direct-to-consumer and correspondent channels as a result of lower origination volumes. See further discussions in the Segment Results section of the MD&A.

The effective tax rate for continuing operations during the six months ended June 30, 2022 was 24.4% as compared to 23.7% in 2021. The change in effective tax rate is primarily attributable to the impact of quarterly discrete tax items relative to income before taxes for the respective period, including the excess tax benefit from stock-based compensation and prior period tax credits.

compensation.

Segment Results

Our operations are conducted through two segments: Servicing and Originations.

The Servicing segment performs operational activities on behalf of investors or owners of the underlying mortgages and mortgage servicing rights, including collecting and disbursing borrower payments, investor reporting, customer service, modifying loans where appropriate to help borrowers stay current, and when necessary performing collections, foreclosures, and the sale of REO.
The Originations segment originates residential mortgage loans through our direct-to-consumer channel, which provides refinance options for our existing customers, and through our correspondent channel, which purchases or originates loans from mortgage bankers.

Refer to Note 16, Segment Information, in the Notes to the Condensed Consolidated Financial Statements for a summary of segment results.


3327

Table of Contents

Servicing Segment

The Servicing segment’s strategy is to generate income by growing the portfolio and maximizing the servicing margin. We believe several competitive strengths have been critical to our long-term growth as a servicer and subservicer, including our low-cost platform that creates operating leverage, our skill in mitigating losses for investors and clients, our commitment to strong customer service, and regulatoryindustry leading compliance management, our history of successfully boarding new loans, and the ability to retain existing customers by offering attractive refinance options. We believe that our operational capabilities are reflected in our strong servicer ratings.ratings and recent agency recognition.

Table 2. Servicer Ratings
Fitch(1)
Moody’s(2)
S&P(3)
Rating dateMay 2021August 2022April 2022June 2022
ResidentialRPS2SQ2-Above Average
Master ServicerRMS2+SQ2+Above Average
Special ServicerRSS2SQ2-Above Average
Subprime ServicerRPS2SQ2-Above Average

(1)Fitch Rating Scale of 1 (Highest Performance) to 5 (Low/No Proficiency)
(2)Moody’s Rating Scale of SQ1 (Strong Ability/Stability) to SQ5 (Weak Ability/Stability)
(3)S&P Rating Scale of Strong to Weak

3428

Table of Contents
The following tables set forth the results of operations for the Servicing segment:
Table 3. Servicing Segment Results of Operations
Three Months Ended June 30,Three Months Ended March 31,
20222021Change20232022Change
Amt
bps(1)
Amt
bps(1)
AmtbpsAmt
bps(1)
Amt
bps(1)
Amtbps
RevenuesRevenuesRevenues
OperationalOperational$394 20 $443 27 $(49)(7)Operational$407 19 $365 19 $42 — 
Amortization, net of accretionAmortization, net of accretion(199)(10)(198)(12)(1)Amortization, net of accretion(115)(5)(202)(11)87 
Mark-to-market200 10 (140)(9)340 19 
Mark-to-market adjustments - ServicingMark-to-market adjustments - Servicing(61)(3)553 30 (614)(33)
Total revenuesTotal revenues395 20 105 290 14 Total revenues231 11 716 38 (485)(27)
ExpensesExpensesExpenses
Salaries, wages and benefitsSalaries, wages and benefits84 4 70 14 — Salaries, wages and benefits82 4 75 — 
General and administrativeGeneral and administrativeGeneral and administrative
Servicing support feesServicing support fees24 1 22 — Servicing support fees16 1 11 — 
Corporate and other general and administrative expensesCorporate and other general and administrative expenses32 2 30 — Corporate and other general and administrative expenses42 2 25 17 
Foreclosure and other liquidation related recoveries, net(2) (8)— — 
Foreclosure and other liquidation related expenses, netForeclosure and other liquidation related expenses, net11  — — 
Depreciation and amortizationDepreciation and amortization5  — (2)— Depreciation and amortization2  — (3)— 
Total general and administrative expensesTotal general and administrative expenses59 3 51 — Total general and administrative expenses71 3 47 24 
Total expensesTotal expenses143 7 121 22 — Total expenses153 7 122 31 
Other income (expense)Other income (expense)Other income (expense)
Other interest income35 2 25 10 — 
Interest incomeInterest income79 4 19 60 
Advance interest expenseAdvance interest expense(8)(1)(8)— — (1)Advance interest expense(14)(1)(6)— (8)(1)
Other interest expenseOther interest expense(53)(3)(57)(4)Other interest expense(49)(2)(48)(3)(1)
Interest expenseInterest expense(61)(4)(65)(4)— Interest expense(63)(3)(54)(3)(9)— 
Total other expenses, net(26)(2)(40)(2)14 — 
Income (loss) before income tax expense (benefit)$226 11 $(56)(3)$282 14 
Total other income (expense), netTotal other income (expense), net16 1 (35)(2)51 
Income before income tax expenseIncome before income tax expense$94 5 $559 30 $(465)(25)
Weighted average cost - advance facilities3.1 %3.4 %(0.3)%
Weighted average cost - advance and MSR facilitiesWeighted average cost - advance and MSR facilities7.4 %2.9 %4.5 %
Weighted average cost - excess spread financingWeighted average cost - excess spread financing8.7 %9.0 %(0.3)%Weighted average cost - excess spread financing8.7 %9.0 %(0.3)%

(1)Calculated basis points (“bps”) are as follows: Annualized dollar amount/Total average UPB X 10000.

3529

Table of Contents
Table 3.14. Servicing - Revenues
Three Months Ended June 30,
20222021Change
Amt
bps(1)
Amt
bps(1)
Amtbps
MSR Operational Revenue
Base servicing fees$324 16$223 14$101 2
Modification fees(2)
4 (3)
Incentive fees(2)
 — — 
Late payment fees(2)
15 114 1
Other ancillary revenues(2)
15 1210 13(195)(12)
Total MSR operational revenue358 18454 28(96)(10)
Base subservicing fees and other subservicing revenue(2)
68 365 4(1)
Total servicing fee revenue426 21519 32(93)(11)
MSR financing liability costs(5)(6)(1)1
Excess spread payments and portfolio runoff(27)(1)(70)(4)43 3
Total operational revenue394 20443 27(49)(7)
Amortization, Net of Accretion
MSR amortization(226)(11)(268)(16)42 5
Excess spread accretion27 170 4(43)(3)
Total amortization, net of accretion(199)(10)(198)(12)(1)2
Mark-to-Market Adjustments
MSR MTM326 16(200)(13)526 29
MTM Adjustments(3)
(94)(4)31 2(125)(6)
Excess spread / financing MTM(32)(2)29 2(61)(4)
Total MTM adjustments200 10(140)(9)340 19
Total revenues - Servicing$395 20$105 6$290 14
Three Months Ended March 31,
20232022Change
Amt
bps(1)
Amt
bps(1)
Amtbps
MSR Operational Revenue
Base servicing fees$327 15$272 15$55 
Modification fees(2)
3 (2)
Late payment fees(2)
16 115 1
Other ancillary revenues(2)
10 42 2(32)(2)
Total MSR operational revenue356 16334 1822 (2)
Subservicing-related revenue(2)
69 369 3— 
Total servicing fee revenue425 19403 2122 (2)
MSR financing liability costs(8)(5)(3)
Excess spread payments and portfolio runoff(10)(33)(2)23 2
Total operational revenue407 19365 1942 
Amortization, Net of Accretion
MSR amortization(125)(5)(235)(13)110 8
Excess spread accretion10 33 2(23)(2)
Total amortization, net of accretion(115)(5)(202)(11)87 6
Mark-to-Market Adjustments - Servicing
MSR MTM(105)(5)798 43(903)(48)
MTM adjustments(3)(4)
50 2(146)(8)196 10
Excess spread / financing MTM(6)(99)(5)93 5
Total MTM adjustments - Servicing(61)(3)553 30(614)(33)
Total revenues - Servicing$231 11$716 38$(485)(27)

(1)Calculated basis points (“bps”) are as follows: Annualized dollar amount/Total average UPB X 10000.
(2)Certain ancillary and other non-base fees related to subservicing operations are separately presented as other subservicing revenues.subservicing-related revenue.
(3)MTM Adjustments includesadjustments include the impact of negative modeled cash flows which have been transferred to reserves on advances and other receivables. The negative modeled cash flows relate to advances and other receivables associated with inactive and liquidated loans that are no longer part of the MSR portfolio. The impact of negative modeled cash flows was $6$9 and $8$6 during the three months ended June 30,March 31, 2023 and 2022, respectively.
(4)MTM adjustments also include a gain of $59 and 2021, respectively. In addition, MTM Adjustments included a negative $89 and positive $39 impactloss of $140 from MSR hedging activities during the three months ended June 30,March 31, 2023 and 2022, and 2021, respectively.

Servicing Segment Revenues
The following provides the changes in revenues for the Servicing segment:

Servicing - Operational revenue decreasedincreased during the three months ended June 30, 2022March 31, 2023 as compared to 20212022 primarily due to an increase in base servicing fees as a result of a larger servicing UPB portfolio in 2023, partially offset by a decrease in other ancillary revenue as a result of greater early payoff and default fees from acquisitions in 2022, and higher early-buyout revenues associated with loans bought out of GNMA securitization, modified and redelivered following GNMA guidelines primarily driven by a decrease in mortgage loans remaining in forbearance program in 2022. The decrease was partially offset by an increase in base servicing fees primarily due to a larger servicing UPB portfoliore-delivery volume in 2022.

MSR amortization decreased during the three months ended June 30, 2022March 31, 2023 as compared to 2021,2022, primarily due to lower prepayments driven by higher mortgage rates in 2022,2023, partially offset by a higher average MSR UPB and higher average MSR fair value.

The change in MSR MTM and excess spread and financing MTM during the three months ended June 30, 2022March 31, 2023 compared to 2021,2022, was primarily duedriven by decrease in mortgage rates in 2023 compared to an increase in mortgage rates in 2022 compared to 2021,for the same period, which impactedincreased prepayment speeds and increased theresulted in a decrease in fair value of the MSR.

36

Table of Contents
Subservicing - There were no material changes for Subservicing fees during the three months ended June 30, 2022March 31, 2023 as compared to 2021.2022.

30

Table of Contents
Servicing Segment Expenses
Total expenses increased during the three months ended June 30, 2022March 31, 2023 as compared to 2021,2022, primarily driven by an increase in corporate and other general and administrative expenses and salaries, wages and benefits. Corporate and other general and administrative expenses increased as compared to the same period in 2022 as a result of increased general and administrative expenses primarily due to growth in our servicing portfolio and an increase in allocated cost in 2023 primarily due to a higher percentage of total headcount in Servicing following the workforce reduction in the Originations segment in 2022. The increase in salaries, wages and benefits resulting fromwas primarily driven by higher headcount-related costsheadcount due to growth of our servicing portfolio.

Servicing Segment Other Income (Expenses), net
Total other expenses,income (expenses), net decreasedchanged during the three months ended June 30, 2022March 31, 2023 as compared to 2021,2022, primarily due to higher other interest income driven by higher interest income earned on custodial balances dueattributable to higher interest rates.

Table 4. Servicing Segment Results of Operations
Six Months Ended June 30,
20222021Change
Amt
bps(1)
Amt
bps(1)
Amtbps
Revenues
Operational$759 20 $813 26 $(54)(6)
Amortization, net of accretion(401)(11)(365)(12)(36)
Mark-to-market753 20 225 528 13 
Total revenues1,111 29 673 21 438 
Expenses
Salaries, wages and benefits159 5 136 23 
General and administrative
Servicing support fees35 1 43 (8)— 
Corporate and other general and administrative expenses58 1 60 (2)(1)
Foreclosure and other liquidation related expenses (recoveries), net4  (20)— 24 — 
Depreciation and amortization10  12 — (2)— 
Total general and administrative expenses107 2 95 12 (1)
Total expenses266 7 231 35 — 
Other income (expense)
Other interest income54 1 48 — 
Advance interest expense(14) (18)— — 
Other interest expense(101)(3)(118)(4)17 
Interest expense(115)(3)(136)(4)21 
Total other expenses, net(61)(2)(88)(3)27 
Income before income tax expense$784 20 $354 11 $430 
Weighted average cost - advance facilities2.8 %3.2 %(0.4)%
Weighted average cost - excess spread financing8.9 %9.0 %(0.1)%

(1)Calculated basis points (“bps”) are as follows: Annualized dollar amount/Total average UPB X 10000.

37

Table of Contents
Table 4.1 Servicing - Revenues
Six Months Ended June 30,
20222021Change
Amt
bps(1)
Amt
bps(1)
Amtbps
MSR Operational Revenue
Base servicing fees$596 16$447 14$149 2
Modification fees(2)
9 13 1(4)(1)
Incentive fees(2)
 (1)
Late payment fees(2)
30 129 1
Other ancillary revenues(2)
57 1352 11(295)(10)
Total MSR operational revenue692 18842 27(150)(9)
Base subservicing fees and other subservicing revenue(2)
137 3130 4(1)
Total servicing fee revenue829 21972 31(143)(10)
MSR financing liability costs(10)(13)(1)1
Excess spread payments and portfolio runoff(60)(1)(146)(4)86 3
Total operational revenue759 20813 26(54)(6)
Amortization, Net of Accretion
MSR amortization(461)(12)(511)(16)50 4
Excess spread accretion60 1146 4(86)(3)
Total amortization, net of accretion(401)(11)(365)(12)(36)1
Mark-to-Market Adjustments
MSR MTM1,124 29321 10803 19
MTM Adjustments(3)
(240)(6)(94)(3)(146)(3)
Excess spread / financing MTM(131)(3)(2)(129)(3)
Total MTM adjustments753 20225 7528 13
Total revenues - Servicing$1,111 29$673 21$438 8

(1)Calculated basis points (“bps”) are as follows: Annualized dollar amount/Total average UPB X 10000.
(2)Certain ancillary and other non-base fees related to subservicing operations are separately presented as other subservicing revenues.In addition, other subservicing revenue for the six months ended June 30, 2022 includes revenue related to an interim subserviced portfolio that transferred on April 1, 2022. See further discussions in Note 2, Dispositions, in the Notes to the Condensed Consolidated Financial Statements.
(3)MTM Adjustments includes the impact of negative modeled cash flows which have been transferred to reserves on advances and other receivables. The negative modeled cash flows relate to advances and other receivables associated with inactive and liquidated loans that are no longer part of the MSR portfolio. The impact of negative modeled cash flows was $12 and $20 during the six months ended June 30, 2022 and 2021, respectively. In addition, MTM Adjustments included a negative $229 and $74 impact from MSR hedging activities during the six months ended June 30, 2022 and 2021, respectively.

Servicing Segment Revenues
The following provides the changes in revenues for the Servicing segment:

Servicing- Operational revenue decreased during the six months ended June 30, 2022 as compared to 2021 primarily due to a decrease in other ancillary revenue from early-buyout revenues associated with loans bought out of GNMA securitization, modified and redelivered following GNMA guidelines primarily driven by a decrease in mortgage loans remaining in forbearance program in 2022,rates, partially offset by an increase in base servicing fees primarily due to a larger servicing UPB portfolio in 2022.higher interest expense from MSR and advance financing.

MSR amortization decreased during the six months ended June 30, 2022 as compared to 2021, primarily due to lower prepayments driven by higher mortgage rates in 2022, partially offset by a higher average MSR UPB and higher average MSR fair value.

The change in MSR MTM and excess spread and financing MTM during the six months ended June 30, 2022 compared to 2021, was primarily due to an increase in mortgage rates in 2022 compared to 2021, which impacted prepayment speeds and increased the fair value of the MSR.
38

Table of Contents

Subservicing - There were no material changes for Subservicing fees during the six months ended June 30, 2022 as compared to 2021.

Servicing Segment Expenses
Total expenses increased during the six months ended June 30, 2022 as compared to 2021, primarily driven by a change in foreclosure and other liquidation related expenses (recoveries), net and an increase in salaries, wages and benefits. We had foreclosure and other liquidation related recoveries, net in 2021 due to the release of loss reserves on servicing advances as a result of loan modification programs related to COVID-19 pandemic compared to foreclosure and other liquidation related expenses, net in 2022, partially offset by lower servicing support fees. The increase in salaries, wages and benefits was primarily due to higher headcount-related costs due to growth of our servicing portfolio.

Servicing Segment Other Income (Expenses), net
Total other expenses, net decreased during the six months ended June 30, 2022 as compared to 2021, primarily due to a decrease in other interest expense due to lower compensating interest expense and bank fees.

Table 5. Servicing Portfolio - Unpaid Principal Balances
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202220212022202120232022
Average UPBAverage UPBAverage UPB
MSRsMSRs$389,255 $290,946 $372,628 $286,233 MSRs$412,777 $356,092 
Subservicing and other(1)Subservicing and other(1)406,484 356,354 400,024 345,792 Subservicing and other(1)447,841 393,120 
Total average UPBTotal average UPB$795,739 $647,300 $772,652 $632,025 Total average UPB$860,618 $749,212 
June 30, 2022June 30, 2021March 31, 2023March 31, 2022
UPBCarrying AmountbpsUPBCarrying AmountbpsUPBCarrying AmountbpsUPBCarrying Amountbps
MSRsMSRsMSRs
AgencyAgency$364,436 $5,806 159$248,799 $2,955 119Agency$382,368 $6,258 164$377,225 $5,635 149
Non-agencyNon-agency32,951 345 10538,656 352 91Non-agency30,070 308 10234,615 371 107
Total MSRsTotal MSRs397,387 6,151 155287,455 3,307 115Total MSRs412,438 6,566 159411,840 6,006 146
Subservicing and other(1)
Subservicing and other(1)
Subservicing and other(1)
AgencyAgency381,101 N/A352,643 N/AAgency419,399 N/A372,080 N/A
Non-agencyNon-agency25,130 N/A14,219 N/ANon-agency20,712 N/A11,879 N/A
Total subservicing and otherTotal subservicing and other406,231 N/A366,862 N/ATotal subservicing and other440,111 N/A383,959 N/A
Total ending balanceTotal ending balance$803,618 $6,151 $654,317 $3,307 Total ending balance$852,549 $6,566 $795,799 $6,006 
MSRs UPB EncumbranceMSRs UPB EncumbranceJune 30, 2022June 30, 2021MSRs UPB EncumbranceMarch 31, 2023March 31, 2022
MSRs - unencumberedMSRs - unencumbered$308,295 $143,420 MSRs - unencumbered$331,323 $291,167 
MSRs - encumbered(2)
MSRs - encumbered(2)
89,092 144,035 
MSRs - encumbered(2)
81,115 120,673 
MSRs UPBMSRs UPB$397,387 $287,455 MSRs UPB$412,438 $411,840 

(1)Subservicing and other includes (i) loans we service for others, (ii) residential mortgage loans originated but have yet to be sold, and (iii) agency REO balances for which we own the mortgage servicing rights. Our subservicing and other portfolio UPB increased in 2023 primarily due to acquisitions, where we assumed subservicing contracts, and portfolio growth from our subservicing clients.
(2)The encumbered MSRs consist of residential mortgage loans included within our excess spread financing transactions and MSR financing liability. The decrease in encumbered MSRs as of March 31, 2023 is primarily due to the fact that in June 2022, we entered into an assignment agreement with an investor to repurchase excess spread liabilities for a total purchase price of $277.

3931

Table of Contents
The following tables provide a rollforward of our MSR and subservicing and other portfolio UPB:
Table 6. Servicing and Subservicing and Other Portfolio UPB Rollforward
Three Months Ended June 30, 2022Three Months Ended June 30, 2021Three Months Ended March 31, 2023Three Months Ended March 31, 2022
MSRSubservicing and OtherTotalMSRSubservicing and OtherTotalMSRSubservicing and OtherTotalMSRSubservicing and OtherTotal
Balance - beginning of periodBalance - beginning of period$411,840 $383,959 $795,799 $276,028 $352,481 $628,509 Balance - beginning of period$411,382 $459,053 $870,435 $339,208 $370,520 $709,728 
Additions:Additions:Additions:
OriginationsOriginations7,794  7,794 20,907 1,374 22,281 Originations2,731  2,731 10,610 — 10,610 
Acquisitions / Increase in subservicing(1)
Acquisitions / Increase in subservicing(1)
(6,437)77,120 70,683 12,414 49,642 62,056 
Acquisitions / Increase in subservicing(1)
8,045 21,097 29,142 79,386 36,471 115,857 
Deductions:Deductions:Deductions:
DispositionsDispositions(666)(40,585)(41,251)(18)(4,815)(4,833)Dispositions(985)(32,222)(33,207)(19)(4,988)(5,007)
Principal reductions and otherPrincipal reductions and other(3,819)(3,520)(7,339)(2,688)(3,627)(6,315)Principal reductions and other(4,086)(3,846)(7,932)(3,567)(3,368)(6,935)
Voluntary reductions(2)
Voluntary reductions(2)
(11,118)(10,724)(21,842)(18,989)(28,162)(47,151)
Voluntary reductions(2)
(4,270)(3,802)(8,072)(13,606)(14,656)(28,262)
Involuntary reductions(3)
Involuntary reductions(3)
(112)(19)(131)(123)(31)(154)
Involuntary reductions(3)
(338)(169)(507)(105)(20)(125)
Net changes in loans serviced by othersNet changes in loans serviced by others(95) (95)(76)— (76)Net changes in loans serviced by others(41) (41)(67)— (67)
Balance - end of periodBalance - end of period$397,387 $406,231 $803,618 $287,455 $366,862 $654,317 Balance - end of period$412,438 $440,111 $852,549 $411,840 $383,959 $795,799 

(1)Includes transfers to/from Subservicing and Other.
(2)Voluntary reductions are related to loan payoffs by customers.
(3)Involuntary reductions refer to loan chargeoffs.

During the three months ended June 30, 2022, our MSR UPB decreased primarily due to voluntary reductions and net transfers to our subservicing and other portfolio, partially offset by originations. During the three months ended June 30, 2022, our subservicing and other portfolio UPB increased primarily due to portfolio growth from our subservicing clients, partially offset by dispositions.

Table 6.1 Servicing and Subservicing and Other Portfolio UPB Rollforward
Six Months Ended June 30, 2022Six Months Ended June 30, 2021
MSRSubservicing and OtherTotalMSRSubservicing and OtherTotal
Balance - beginning of period$339,208 $370,520 $709,728 $271,189 $336,513 $607,702 
Additions:
Originations18,404  18,404 44,530 2,878 47,408 
Acquisitions / Increase in subservicing(1)
72,949 113,591 186,540 17,061 102,960 120,021 
Deductions:
Dispositions(685)(45,573)(46,258)(68)(5,945)(6,013)
Principal reductions and other(7,386)(6,888)(14,274)(5,390)(6,858)(12,248)
Voluntary reductions(2)
(24,724)(25,380)(50,104)(39,463)(62,617)(102,080)
Involuntary reductions(3)
(217)(39)(256)(256)(69)(325)
Net changes in loans serviced by others(162) (162)(148)— (148)
Balance - end of period$397,387 $406,231 $803,618 $287,455 $366,862 $654,317 

(1)Includes transfers to/from Subservicing and Other.
(2)Voluntary reductions are related to loan payoffs by customers.
(3)Involuntary reductions refer to loan chargeoffs.

40

Table of Contents
During the six months ended June 30, 2022, our MSR UPB increased primarily due to acquisitions, partially offset by voluntary reductions and principal reductions. During the six months ended June 30, 2022, our subservicing and other portfolio UPB increased primarily due to portfolio growth from our subservicing clients, partially offset by dispositions and voluntary reductions.

The table below summarizes the overall performance of the servicing and subservicing portfolio:
Table 7. Key Performance Metrics - Servicing and Subservicing Portfolio(1)
June 30, 2022June 30, 2021March 31, 2023March 31, 2022
Loan count(2)
Loan count(2)
3,926,303 3,461,557 
Loan count(2)
4,078,443 3,873,434 
Average loan amount(3)
Average loan amount(3)
$204,645 $189,026 
Average loan amount(3)
$209,042 $205,452 
Average coupon - agency(4)
Average coupon - agency(4)
3.5 %3.8 %
Average coupon - agency(4)
3.6 %3.5 %
Average coupon - non-agency(4)
Average coupon - non-agency(4)
4.4 %4.4 %
Average coupon - non-agency(4)
4.7 %4.3 %
60+ delinquent (% of loans)(5)(4)
60+ delinquent (% of loans)(5)(4)
2.7 %4.5 %
60+ delinquent (% of loans)(5)(4)
2.4 %2.5 %
90+ delinquent (% of loans)(5)(4)
90+ delinquent (% of loans)(5)(4)
2.4 %4.2 %
90+ delinquent (% of loans)(5)(4)
2.1 %2.2 %
120+ delinquent (% of loans)(5)(4)
120+ delinquent (% of loans)(5)(4)
2.2 %4.0 %
120+ delinquent (% of loans)(5)(4)
1.9 %2.0 %
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202220212022202120232022
Total prepayment speed (12-month constant prepayment rate)Total prepayment speed (12-month constant prepayment rate)11.0 %26.0 %12.9 %28.4 %Total prepayment speed (12-month constant prepayment rate)4.1 %14.8 %

(1)Characteristics and key performance metrics of our servicing portfolio exclude UPB, and loan counts acquired but not yet boarded and currently serviced by others.
(2)As of June 30,March 31, 2023 and 2022, and 2021, loan count includes 40,13232,212 and 123,19446,444 loans in forbearance related to the CARES Act, respectively.
(3)Average loan amount is presented in whole dollar amounts.
(4)The weighted average coupon amounts presented in the table above are only reflective of our owned MSR portfolio that is reported at fair value.
(5)Loan delinquency is based on the current contractual due date of the loan. In the case of a completed loan modification, delinquency is based on the modified due date of the loan. Loan delinquency includes loans in forbearance.

Delinquency is an assumption in determining the mark-to-market adjustment and is a key indicator of MSR portfolio performance. Delinquent loans contribute to lower MSR values due to higher costs to service and increased carrying costs of advances. Delinquency rates decreased from 2021 as the COVID-19 pandemic’s effect on the macroeconomic environment declines. Delinquency rates increased slightly when compared with first quarter of 2022 and due to macro-economic uncertainty, delinquency rates may continue to increase during the remainder of 2022; however, we do not anticipate a significant increase in foreclosures in excess of pre-pandemic levels due to the effectiveness of the forbearance programs in place and the historically high levels of equity that borrowers have accrued which provides borrowers with additional options.

32

Table of Contents
Table 8. MSRs Loan Modifications and Workout Units
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
20222021Change20222021Change20232022Change
Modifications(1)
Modifications(1)
11,899 17,545 (5,646)30,316 33,180 (2,864)
Modifications(1)
5,264 18,417 (13,153)
Workouts(2)
Workouts(2)
13,822 18,036 (4,214)27,903 36,377 (8,474)
Workouts(2)
11,089 14,081 (2,992)
Total modifications and workout unitsTotal modifications and workout units25,721 35,581 (9,860)58,219 69,557 (11,338)Total modifications and workout units16,353 32,498 (16,145)

(1)Modifications consist of agency programs, including forbearance options under the CARES Act, designed to adjust the terms of the loan (e.g., reduced interest rates).
(2)Workouts consist of other loss mitigation options designed to assist borrowers and keep them in their homes, but do not adjust the terms of the loan. Workouts exclude loans which did not miss a contractual payment during forbearance related to the CARES Act.

41

Table of Contents
Total modifications during the three and six months ended June 30, 2022March 31, 2023 decreased compared to 20212022 primarily due to a decrease in modifications related to loans impacted by the COVID-19 pandemic. Total workouts during the three and six months ended June 30, 2022March 31, 2023 decreased compared to 20212022 primarily due to a decrease in customers who were exiting forbearance plans, as there were fewer customers in forbearance.


Servicing Portfolio and Related Liabilities

The following table sets forth the activities of MSRs:
Table 9. MSRs - Fair Value Rollforward
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202220212022202120232022
Fair value - beginning of periodFair value - beginning of period$6,006 $3,354 $4,223 $2,703 Fair value - beginning of period$6,654 $4,223 
Additions:Additions:Additions:
Servicing retained from mortgage loans soldServicing retained from mortgage loans sold160 266 360 554 Servicing retained from mortgage loans sold54 200 
Purchases of servicing rightsPurchases of servicing rights163 151 1,178 218 Purchases of servicing rights102 1,015 
Dispositions:Dispositions:Dispositions:
Sales of servicing assetsSales of servicing assets(285)(10)(289)(12)Sales of servicing assets(15)(4)
Changes in fair value:Changes in fair value:Changes in fair value:
Due to changes in valuation inputs or assumptions used in the valuation model (MSR fair value MTM):
Due to changes in valuation inputs or assumptions used in the valuation model (MSR MTM):Due to changes in valuation inputs or assumptions used in the valuation model (MSR MTM):
AgencyAgency338 (175)1,114 197 Agency(86)776 
Non-agencyNon-agency(12)(25)10 124 Non-agency(19)22 
Changes in valuation due to amortization:Changes in valuation due to amortization:Changes in valuation due to amortization:
Scheduled principal paymentsScheduled principal payments(46)(25)(89)(49)Scheduled principal payments(50)(43)
PrepaymentsPrepaymentsPrepayments
Voluntary prepaymentsVoluntary prepaymentsVoluntary prepayments
AgencyAgency(167)(233)(344)(440)Agency(67)(177)
Non-agencyNon-agency(11)(9)(25)(20)Non-agency(3)(14)
Involuntary prepaymentsInvoluntary prepaymentsInvoluntary prepayments
AgencyAgency(2)(1)(3)(2)Agency(5)(1)
Non-agency —  — 
Other changes(1)
Other changes(1)
7 14 16 34 
Other changes(1)
1 
Fair value - end of periodFair value - end of period$6,151 $3,307 $6,151 $3,307 Fair value - end of period$6,566 $6,006 

(1)Amounts primarily represent negative fair values reclassified from the MSR asset to reserves as underlying loans are removed from the MSR and other reclassification adjustments.    

33

Table of Contents
See Note 3, Mortgage Servicing Rights and Related Liabilities and Note 13, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements, for additional information regarding the range of assumptions and sensitivities related to the fair value measurement of MSRs as of June 30, 2022March 31, 2023 and December 31, 2021.2022.

42

Table of Contents
Excess Spread Financing

As further disclosed in Note 3, Mortgage Servicing Rights and Related Liabilities, in the Notes to the Condensed Consolidated Financial Statements, we have entered into sale and assignment agreements treated as financing arrangements whereby the acquirer has the right to receive a specified percentage of the excess cash flow generated from an MSR. In June 2022, the Company entered into an assignment agreement to repurchase excess spread liabilities for a total purchase price of $277.

The servicing fees associated with an MSR can be segregated into (i) a base servicing fee and (ii) an excess servicing fee. The base servicing fee, along with ancillary income and other revenues, is designed to cover costs incurred to service the specified pool plus a reasonable margin. The remaining servicing fee is considered excess. We sell a percentage of the excess fee as a method for efficiently financing acquired MSRs and the purchase of loans. We do not currently utilize these transactions as a primary source of financing due to the availability of lower cost sources of funding.

Excess spread financings are recorded at fair value, and the impact of fair value adjustments on future revenues and capital resources varies primarily due to (i) prepayment speeds (ii) recapture rates and (iii) discount rates. See Note 3, Mortgage Servicing Rights and Related Liabilities and Note 13, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements, for additional information regarding the range of assumptions and sensitivities related to the measurement of the excess spread financing liability as of June 30, 2022March 31, 2023 and December 31, 2021.2022.

The following table sets forth the change in the excess spread financing:
Table 10. Excess Spread Financing - Rollforward
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202220212022202120232022
Fair value - beginning of periodFair value - beginning of period$815 $934 $768 $934 Fair value - beginning of period$509 $768 
Additions:Additions:Additions:
New financingsNew financings —  — New financings — 
Deductions:Deductions:Deductions:
RepaymentsRepayments(292)— (292)— Repayments(4)— 
SettlementsSettlements(29)(40)(61)(81)Settlements(18)(32)
Changes in fair value:Changes in fair value:Changes in fair value:
AgencyAgency32 (29)105 Agency4 73 
Non-agencyNon-agency6 12 Non-agency 
Fair value - end of periodFair value - end of period$532 $867 $532 $867 Fair value - end of period$491 $815 


4334

Table of Contents
Originations Segment

The strategy of our Originations segment is to originate or acquire new loansMSRs for theour servicing portfolio at a more attractive cost than purchasing MSRs in bulk transactions and to retain our existing customers by providing them with attractive refinance and purchase transaction options. The Originations segment plays a strategically important role because its profitability is typically counter cyclical to that of the Servicing segment. Furthermore, by originating or acquiring loansMSRs at a more attractive cost than would be the case in bulk MSR acquisitions, the Originations segment improves our overall profitabilityprofitability and cash flow. Our Originations segment is one way that we help underserved consumers access the financial markets. In the sixthree months ended June 30, 2022,March 31, 2023, our total originations included loans for 15,0022,009 customers with low FICOs (<660), 23,0712,624 customers with income below the U.S. median household income, 12,8422,487 first-time homebuyers, and 4,259881 veterans. During this time period, we originated a total of 15,9232,913 Ginnie Mae loans, which are designed for first-time homebuyers and low- and moderate-income borrowers, comprising $4$1 billion in total proceeds. Once these loans are originated, thesethe underserved borrowers become our servicing customers.

The Originations segment includes two channels:

Our direct-to-consumer (“DTC”) lending channel relies on our call centers, website and mobile apps, specially trained teams of licensed mortgage originators, predictive analytics and modeling utilizing proprietary data from our servicing portfolio to reach our existing customers who may benefit from a new mortgage. Depending on borrower eligibility, we will refinance existing loans into conventional, government or non-agency products. Through lead campaigns and direct marketing, the direct-to-consumer channel seeks to convert leads into loans and ultimately MSRs in a cost-efficient manner.

Our correspondent lending channel acquiresfacilitates the acquisition of MSRs through purchasing newly originated residential mortgage loans that have been underwritten to investor guidelines. This includes both conventional and government-insured loans that qualify for inclusion in securitizations that are guaranteed by the GSEs. Our correspondent lending channel enables us to replenish servicing portfolio run-off typically at a better rate of return than traditional bulk or flow acquisitions.


4435

Table of Contents
The following tables set forth the results of operations for the Originations segment:
Table 11. Originations Segment Results of Operations
Three Months Ended June 30,Three Months Ended March 31,
20222021Change20232022Change
RevenuesRevenuesRevenues
Service related, net - Originations(1)
Service related, net - Originations(1)
$24$45$(21)
Service related, net - Originations(1)
$11$42$(31)
Net gain on mortgage loans held for saleNet gain on mortgage loans held for saleNet gain on mortgage loans held for sale
Net gain on loans originated and sold(2)
Net gain on loans originated and sold(2)
10139(129)
Net gain on loans originated and sold(2)
18119(101)
Capitalized servicing rights(3)
Capitalized servicing rights(3)
148246(98)
Capitalized servicing rights(3)
51163(112)
Total net gain on mortgage loans held for saleTotal net gain on mortgage loans held for sale158385(227)Total net gain on mortgage loans held for sale69282(213)
Total revenuesTotal revenues182430(248)Total revenues80324(244)
ExpensesExpensesExpenses
Salaries, wages and benefitsSalaries, wages and benefits86164(78)Salaries, wages and benefits34121(87)
General and administrativeGeneral and administrativeGeneral and administrative
Loan origination expensesLoan origination expenses1526(11)Loan origination expenses720(13)
Corporate and other general administrative expensesCorporate and other general administrative expenses1517(2)Corporate and other general administrative expenses917(8)
Marketing and professional service feesMarketing and professional service fees513(8)Marketing and professional service fees412(8)
Depreciation and amortizationDepreciation and amortization56(1)Depreciation and amortization24(2)
Total general and administrativeTotal general and administrative4062(22)Total general and administrative2253(31)
Total expensesTotal expenses126226(100)Total expenses56174(118)
Other income (expenses)Other income (expenses)Other income (expenses)
Interest incomeInterest income1526(11)Interest income617(11)
Interest expenseInterest expense(10)(23)13Interest expense(7)(12)5
Total other income, net532
Total other (expenses) income, netTotal other (expenses) income, net(1)5(6)
Income before income tax expenseIncome before income tax expense$61$207$(146)Income before income tax expense$23$155$(132)
Weighted average note rate - mortgage loans held for saleWeighted average note rate - mortgage loans held for sale4.6 %3.1 %1.5 %Weighted average note rate - mortgage loans held for sale6.1 %3.4 %2.7 %
Weighted average cost of funds (excluding facility fees)3.1 %2.1 %1.0 %
Weighted average cost of funds - warehouse facilities (excluding facility fees)Weighted average cost of funds - warehouse facilities (excluding facility fees)6.3 %1.9 %4.4 %

(1)Service related, revenues, net - Originations refers to fees collected from customers for originated loans and from other lenders for loans purchased through the correspondent channel, and includes loan application, underwriting and other similar fees.
(2)Net gain on loans originated and sold (excluding capitalized servicing rights) represents the unrealized and realized gains and losses from the origination, purchase, and sale of loans as well as the unrealized and realized gains and losses from related derivative instruments. GainGains from the origination and sale of loans are affected by the volume and margin of our originations activity and impacted by fluctuations inwhich can vary based upon mortgage interest rates.
(3)Capitalized servicing rights represent the fair value attributed to mortgage servicing rights at the time in which they are retained in connection with the sale of loans during the period.

4536

Table of Contents
Table 11.112. Originations - Key Metrics
Three Months Ended June 30,Three Months Ended March 31,
20222021Change20232022Change
Key MetricsKey MetricsKey Metrics
Consumer direct lock pull through adjusted volume(1)
Consumer direct lock pull through adjusted volume(1)
$3,484$8,634$(5,150)
Consumer direct lock pull through adjusted volume(1)
$1,457$6,746$(5,289)
Other locked pull through adjusted volume(1)
Other locked pull through adjusted volume(1)
3,0019,724(6,723)
Other locked pull through adjusted volume(1)
1,5883,586(1,998)
Total pull through adjusted lock volumeTotal pull through adjusted lock volume$6,485$18,358$(11,873)Total pull through adjusted lock volume$3,045$10,332$(7,287)
Funded volume(2)Funded volume(2)$7,767$22,227$(14,460)Funded volume(2)$2,739$11,573$(8,834)
Volume of loans soldVolume of loans sold$9,400$24,950$(15,550)Volume of loans sold$2,872$13,690$(10,818)
Recapture percentage(2)(3)
Recapture percentage(2)(3)
29.2%31.9%(2.7)%
Recapture percentage(2)(3)
24.3%37.4%(13.1)%
Refinance recapture percentage(3)(4)
Refinance recapture percentage(3)(4)
59.7%41.5%18.2%
Refinance recapture percentage(3)(4)
75.8%50.3%25.5%
Purchase as a percentage of funded volumePurchase as a percentage of funded volume37.2%23.9%13.3%Purchase as a percentage of funded volume52.4%22.7%29.7%
Value of capitalized servicing on retained settlementsValue of capitalized servicing on retained settlements194 bps128 bps66 bpsValue of capitalized servicing on retained settlements214 bps167 bps47 bps
Originations MarginOriginations MarginOriginations Margin
RevenueRevenue$182$430$(248)Revenue$80$324$(244)
Pull through adjusted lock volumePull through adjusted lock volume$6,485$18,358$(11,873)Pull through adjusted lock volume$3,045$10,332$(7,287)
Revenue as a percentage of pull through adjusted lock volume(4)(5)
Revenue as a percentage of pull through adjusted lock volume(4)(5)
2.81 %2.34 %0.47 %
Revenue as a percentage of pull through adjusted lock volume(4)(5)
2.63 %3.14 %(0.51)%
Expenses(5)(6)
Expenses(5)(6)
$121$223$(102)
Expenses(5)(6)
$57$169$(112)
Funded volumeFunded volume$7,767$22,227$(14,460)Funded volume$2,739$11,573$(8,834)
Expenses as a percentage of funded volume(6)(7)
Expenses as a percentage of funded volume(6)(7)
1.56 %1.00%0.56 %
Expenses as a percentage of funded volume(6)(7)
2.08 %1.46%0.62 %
Originations MarginOriginations Margin1.25 %1.34 %(0.09)%Originations Margin0.55 %1.68 %(1.13)%

(1)Pull through adjusted volume represents the expected funding from locks taken during the period.
(2)Funded volume for the period could include pull through adjusted lock volume from prior periods.
(3)Recapture percentage includes new loan originations for both purchase and refinance transactions where borrower retention and/or property retention occur as a result of a loan payoff from our servicing portfolio. Excludes loans we are contractually unable to solicit.
(3)(4)Refinance recapture percentage includes new loan originations for refinance transactions where borrower retention and property retention occurs as a result of a loan payoff from our servicing portfolio. Excludes loans we are contractually unable to solicit.
(4)(5)Calculated on pull-through adjusted lock volume as revenue is recognized at the time of loan lock.
(5)(6)Expenses include total expenses and total other income (expenses), net.
(6)(7)Calculated on funded volume as expenses are incurred based on closing of the loan.

Income before income tax expense decreased for the three months ended June 30, 2022 as compared to 2021 primarily due to a decrease in total revenues from net gain on loans originated and sold and a decrease in capitalized servicing rights, partially offset by a decrease in total expenses due to lower salaries, wages, and benefits. The Originations Margin for the three months ended June 30, 2022 decreased as compared to 2021 primarily due to a higher ratio of expenses as a percentage of funded volume driven by a lower funded volume due to higher mortgage rates in 2022, partially offset by higher revenue as a percentage of pull through adjusted lock volume.

46

Table of Contents
Originations Segment Revenues
Total revenues decreased during the three months ended June 30, 2022March 31, 2023 compared to 20212022 primarily driven by lower originations volume in 2023 that resulted in a decrease in capitalized servicing rights and a decline in net gain on loans originated and sold and a decrease in capitalized servicing rights. Revenues from net gain on loans originated and sold decreased in connection with lower favorable fair value adjustment on loans held for sale and mark-to-market on interest rate locks and loan commitments, partially offset by a lower unfavorable mark-to-market adjustments on loans derivatives and hedges. Additionally, the decrease in capitalized servicing rights was primarily driven by lower origination volumes, partially offset by an increase in value of capitalized servicing retained on settlements due to higher mortgage rates in 2022.sold.

Originations Segment Expenses
Total expenses during the three months ended June 30, 2022March 31, 2023 decreased when compared to 20212022 primarily due to a decline in salaries, wages and benefits expense, and loan origination expenses. Salaries, wages and benefits expense declined in 20222023 primarily due to decreased headcount and lower originations volumes in both the direct-to-consumer and correspondent channels as a result of right sizing the organization consistent with lower origination volumes.channels. Loan origination expenses declined in 20222023 primarily due to cost reduction initiatives in connection with decreased origination volumes.

37

Table of Contents
Originations Segment Other (Expenses) Income, (Expenses), Net
Interest income relates primarily to mortgage loans held for sale. Interest expense is associated with the warehouse facilities utilized to finance newly originated loans. TotalDue to decreased originations volume, both interest income and interest expense declined, partially offset by higher interest rates, resulting in immaterial changes for total other (expenses) income, net, during the three months ended June 30, 2022 increasedMarch 31, 2023 as compared to 2021 primarily due to lower interest expense, partially offset by a decrease in interest income both driven by lower funded volume.2022.

Table 12. Originations Segment Results of Operations
Originations Margin
Six Months Ended June 30,
20222021Change
Revenues
Service related, net - Originations(1)
$66$88$(22)
Net gain on mortgage loans held for sale
Net gain on loans originated and sold(2)
129417(288)
Capitalized servicing rights(3)
311520(209)
Total net gain on mortgage loans held for sale440937(497)
Total revenues5061,025(519)
Expenses
Salaries, wages and benefits207331(124)
General and administrative
Loan origination expenses3553(18)
Corporate and other general administrative expenses3237(5)
Marketing and professional service fees1726(9)
Depreciation and amortization910(1)
Total general and administrative93126(33)
Total expenses300457(157)
Other income (expenses)
Interest income3249(17)
Interest expense(22)(48)26
Total other income, net1019
Income before income tax expense$216$569$(353)
Weighted average note rate - mortgage loans held for sale3.8 %3.0 %0.8 %
Weighted average cost of funds (excluding facility fees)2.6 %2.2 %0.4 %

(1)Service related revenues, net - Originations refers to fees collected from customers for originated loans and from other lenders for loans purchased through the correspondent channel, and includes loan application, underwriting and other similar fees.
47

Table of Contents
(2)Net gain on loans originated and sold represents the gains and losses from the origination, purchase, and sale of loans and related derivative instruments. Gain from the origination and sale of loans are affected by the volume and margin of our originations activity and impacted by fluctuations in mortgage rates.
(3)Capitalized servicing rights represent the fair value attributed to mortgage servicing rights at the time in which they are retained in connection with the sale of loans during the period.

Table 12.1 Originations - Key Metrics
Six Months Ended June 30,
20222021Change
Key Metrics
Consumer direct lock pull through adjusted volume(1)
$10,230$18,956$(8,726)
Other locked pull through adjusted volume(1)
6,58722,669(16,082)
Total pull through adjusted lock volume$16,817$41,625$(24,808)
Funded volume$19,340$47,360$(28,020)
Volume of loans sold$23,090$51,261$(28,171)
Recapture percentage(2)
34.2%31.5%2.7%
Refinance recapture percentage(3)
52.9%38.6%14.3%
Purchase as a percentage of funded volume28.5%17.7%10.8%
Value of capitalized servicing on retained settlements179 bps128 bps51 bps
Originations Margin
Revenue$506$1,025$(519)
Pull through adjusted lock volume$16,817$41,625$(24,808)
Revenue as a percentage of pull through adjusted lock volume(4)
3.01 %2.46 %0.55 %
Expenses(5)
$290$456$(166)
Funded volume$19,340$47,360$(28,020)
Expenses as a percentage of funded volume(6)
1.50 %0.96%0.54 %
Originations Margin1.51 %1.50 %0.01 %

(1)Pull through adjusted volume represents the expected funding from locks taken during the period.
(2)Recapture percentage includes new loan originations for both purchase and refinance transactions where borrower retention and/or property retention occur as a result of a loan payoff from our servicing portfolio. Excludes loans we are contractually unable to solicit.
(3)Refinance recapture percentage includes new loan originations for refinance transactions where borrower retention and property retention occurs as a result of a loan payoff from our servicing portfolio. Excludes loans we are contractually unable to solicit.
(4)Calculated on pull-through adjusted lock volume as revenue is recognized at the time of loan lock.
(5)Expenses include total expenses and total other income (expenses), net.
(6)Calculated on funded volume as expenses are incurred based on closing of the loan.

Income before income tax expense decreased for the six months ended June 30, 2022 as compared to 2021 primarily due to a decrease in total revenues from net gain on loans originated and sold and a decrease in capitalized servicing rights, partially offset by a decrease in total expenses due to lower salaries, wages, and benefits.The Originations Margin for the sixthree months ended June 30, 2022 increasedMarch 31, 2023 decreased as compared to 20212022 primarily due to a higher ratio of expenses as a percentage of funded volume driven by lower funded volume due to higher mortgage rates in 2023 and lower revenue as a percentage of pull through adjusted lock volume driven by higherlower margins from a shift in channel mix from correspondentdirect-to-consumer to direct-to-consumer, partially offset by higher expenses as a percentage of funded volume.correspondent. Direct-to-consumer channel mix was 48% and 65% for the sixthree months ended June 30,March 31, 2023, and 2022, was 61% compared to 46% in 2021.

48

Table of Contents
Originations Segment Revenues
Total revenues decreased during the six months ended June 30, 2022 compared to 2021 primarily driven by a decline in net gain on loans originated and sold and a decrease in capitalized servicing rights. Revenues from net gain on loans originated and sold decreased in connection with lower favorable mark-to-market adjustments on loans derivatives and hedges, partially offset by a lower unfavorable mark-to-market on interest rate locks and loan commitments and fair value adjustment on loans held for sale. Additionally, the decrease in capitalized servicing rights was primarily driven by lower origination volumes, partially offset by an increase in value of capitalized servicing retained on settlements due to higher mortgage rates in 2022.

Originations Segment Expenses
Total expenses during the six months ended June 30, 2022 decreased when compared to 2021 primarily due to a decline in salaries, wages and benefits expense, and loan origination expenses. Salaries, wages and benefits expense declined in 2022 primarily due to decreased headcount as we right sized the organization in both the direct-to-consumer and correspondent channels as a result of lower origination volumes. Loan origination expenses declined in 2022 primarily due to cost reduction initiatives in connection with decreased origination volumes.

Originations Segment Other Income (Expenses), Net
Interest income relates primarily to mortgage loans held for sale. Interest expense is associated with the warehouse facilities utilized to finance newly originated loans. Total other income, net, during the six months ended June 30, 2022 increased as compared to 2021 primarily due to lower interest expense, partially offset by a decrease in interest income both driven by lower funded volume.respectively.

Corporate/Other

Corporate/Other representsincludes the results of Xome’s operations, the Company’s unallocated overhead expenses including(which include the costs of executive management and other corporate functions that are not directly attributable to our operating segments,segments), changes in equity investments and interest expense on our unsecured senior notes. In the third quarter of 2021, we began presenting the Xome financial results underaddition, Corporate/Other dueincludes eliminations related to the sale of our Title, Valuation and Field Services businesses. Prior periods amounts have been updated to reflect the change in segment presentation. Xome continues to operate its REO exchange business, which facilitates the sale of foreclosed properties. See Note 16, Segment Information, for further details on the change in reportable segments.intersegment hedge fair value changes.

The following table set forth the selected financial results for Corporate/Other:
Table 13. Corporate/Other Selected Financial Results
Three Months Ended June 30,Six Months Ended June 30,
20222021Change20222021Change
Corporate/Other - Operations
Total revenues$22 $39 $(17)$34 $135 $(101)
Total expenses59 78 (19)100 191 (91)
Interest expense40 31 80 61 19 
Other (expense) income, net(5)486 (491)217 486 (269)
Key Metrics
Average exchange inventory under management19,454 14,196 5,258 16,812 14,203 2,609 

Total revenues and total expenses decreased during the three and six months ended June 30, 2022 as compared to 2021 primarily due to sale of our Title business in 2021.

Interest expense increased in the three and six months ended June 30, 2022 as compared to 2021 primarily due to the issuance of the unsecured senior notes due 2031 in the fourth quarter of 2021.
Three Months Ended March 31,
20232022Change
Corporate/Other - Operations
Total revenues$19 $12 $
Total expenses52 42 10 
Interest expense40 40 — 
Other (expense) income, net(9)222 (231)
Key Metrics
Average exchange inventory under management25,631 14,170 11,461 

Total revenues increased during the three months ended March 31, 2023 as compared to 2022 primarily due to transition services provided to Sagent after the sale of servicing platform to Sagent, which began in the second quarter of 2022. Total expenses increased in 2023 primarily due to an increase in allocated costs in 2023, driven by higher percentage of total headcount in Corporate/Other in 2023 following the workforce reduction in the Originations segment in 2022.

The change in other (expense) income, net, in the three months ended June 30, 2022March 31, 2023 as compared to 2021 was primarily due to a gain of $487 that was recorded in the second quarter of 2021 upon completion of the sale of our Title business. The change in other (expense) income, net, in the six months ended June 30, 2022 as compared to 2021 was primarily due to a gain of $223 that was recorded in the first quarter of 2022 upon completion of the Sagent Transaction as compared to a Transaction.
gain of $487 that was recorded in the second quarter of 2021 upon completion of the sale of our Title business.
4938

Table of Contents
Liquidity and Capital Resources

We measure liquidity by unrestricted cash and availability of borrowingscollateralized borrowing capacity on our MSR facilities and other debt facilities. We held cash and cash equivalents on hand of $514$534 as of June 30, 2022March 31, 2023 compared to $895$527 as of December 31, 2021.2022. During the sixthree months ended June 30, 2022,March 31, 2023, we generated net cash of $160 from operating activities and bought back 3.02.1 million shares of our outstanding common stock for a total cost of $135$89 as part of our stock repurchase program. We have sufficient borrowing capacity to support our operations. As of March 31, 2023, total available borrowing capacity for advance, warehouse, and MSR facilities was $10,800, of which $1,586 was collateralized and immediately available to draw. During the three months ended June 30, 2022,March 31, 2023, we increased capacity on our MSR facilities by $600, including a new multi-year $400 facility and an additional $200 upsize$400. Subsequent to an existing facility. As of June 30, 2022, total borrowingquarter end, we finalized the following capacity was $16,000, of which $12,588 was unused.changes for MSR facilities:

As of June 30, 2022, our total advance facility capacity was $1,175, of which $652 remained unused. For more information on our advance facilities, see Note 9, Indebtedness in the Notes to the Condensed Consolidated Financial Statements.
MSR FacilitiesMaturityCapacity as of March 31, 2023New Capacity$ Change
$600 warehouse facilityApril 2025$600 $1,000 $400 
$500 warehouse facilitySeptember 2024500 750 250 
$500 warehouse facilityApril 2025 500 500 
MSR facilities capacity amount$1,100 $2,250 $1,150 

SourcesIn March 2023, Silicon Valley Bank and UsesSignature Bank were closed and taken over by the Federal Deposit Insurance Corporation (the “FDIC”), which created significant market disruption and uncertainty for businesses who bank with those institutions, and raised significant concern regarding the stability of Cash
the banking system in the United States, in particular with respect to regional banks. Our primary sourcescorporate cash accounts and Principal & Interest (P&I) accounts are held in money center and global investment banks and Tax & Insurance (T&I) accounts where the underlying borrowers are fully insured by the FDIC are held in insured deposit accounts at a mix of funds for liquidity include: (i) servicing feesmoney center, global investments and ancillary revenues; (ii) advance and warehouse facilities, other secured borrowings and the unsecured senior notes; and (iii) payments received in connection with the sale of excess spread.

Our primary uses of funds for liquidity include: (i) funding of servicing advances; (ii) originations of loans; (iii) payment of interest expenses; (iv) payment of operating expenses; (v) repayment of borrowings and repurchases or redemptions of outstanding indebtedness; (vi) payments for acquisitions of MSRs; and (vii) payment of our technology expenses.regional banks.

We believe thathave increased the target hedge ratio on our cash flowsMSR hedge position from operating activities,25% of the net duration risk in our MSR portfolio at year-end 2022 to a target of 75% as well as capacity through existing facilities, provide adequate resources to fund our anticipated ongoing cash requirements. We rely on these facilities to fund operating activities. Asof March 31, 2023, with the facilities mature, we anticipate renewalgoal of these facilities will be achieved. Future debt maturities will be funded with cash and cash equivalents, cash flow from operating activities and, if necessary, future accessmitigating the risk to capital markets. We continue to optimize the use of balance sheet cash to avoid unnecessaryand tangible book value in a declining interest carrying costs.rate environment.

In addition, derivative instruments are usedThere have been no significant changes to our sources and uses of cash as part of the overall strategy to manage exposure to market risks primarily associated with fluctuationsdisclosed in interest rates related to originations. See Note 8, Derivative Financial Instruments, in the Notes to the Condensed Consolidated Financial Statements in Item 1, Financial Statements and Supplementary Data, which is incorporated herein for a summary of our derivative transactions.

In the normal course of business, we enter into various types of on- and off-balance sheet transactions with special purpose entities (“SPEs”) determined to be variable interest entities (“VIEs”), which primarily consist of securitization trusts established for a limited purpose. Generally, these SPEs are formedAnnual Reports on Form 10-K for the purpose of securitization transactions in which we transfer assets to an SPE, which then issues to investors various forms of debt obligations supported by those assets. In these securitization transactions, we typically receive cash and/or other interests in the SPE as proceeds for the transferred assets. See Note 10, Securitizations and Financings, in the Notes to the Condensed Consolidated Financial Statements in Item 1, Financial Statements and Supplementary Data, which is incorporated herein for a summary of our transactions with VIEs and unconsolidated balances, and details of their impact on our condensed consolidated financial statements.year ended December 31, 2022.

Cash Flows
The table below presents cash flows information:
Table 14. Cash Flows
Six Months Ended June 30,Three Months Ended March 31,
20222021Change20232022Change
Net cash attributable to:Net cash attributable to:Net cash attributable to:
Operating activitiesOperating activities$2,582 $(114)$2,696 Operating activities$160 $926 $(766)
Investing activitiesInvesting activities(885)(247)(638)Investing activities(107)(964)857 
Financing activitiesFinancing activities(2,109)354 (2,463)Financing activities(88)(294)206 
Net (decrease) in cash, cash equivalents, and restricted cash$(412)$(7)$(405)
Net decrease in cash, cash equivalents, and restricted cashNet decrease in cash, cash equivalents, and restricted cash$(35)$(332)$297 

50

Table of Contents
Operating activities
OurCash generated from operating activities generated cash of $2,582decreased to $160 during the sixthree months ended June 30, 2022 compared to cash used of $114March 31, 2023 from $926 in 2021.2022. The change in cash attributable to operating activitiesdecrease was primarily relateddue to continuing operations, driven by $2,454a decrease of $2,702 in cash generated from originations net sales activities driven by higher mortgage rates, partially offset by a decrease of $2,027 in 2022 compared to $449 of cash used in 2021, as a resultfor the repurchase of sales proceeds and loan payment proceeds exceeding loan purchases.assets out of Ginnie Mae securitizations.

Investing activities
Our investing activities used cash of $885 during the six months ended June 30, 2022 compared to cash used of $247 in 2021. The increase in cashCash used in investing activities decreased to $107 during the three months ended March 31, 2023 from $964 in 2022. The decrease was primarily relateddue to continuing operations, driven by an increasea decrease of $934$851 in cash used for the purchase of mortgage servicing rights in 2023.

39

Table of Contents
Financing activities
Cash used in financing activities decreased to $88 during the three months ended March 31, 2023 from $294 in 2022. The decrease was primarily due to a net borrowing of $51 in 2023 compared to net repayment of $204 in 2022 on our advance and warehouse facilities, partially offset by an increase of $262$54 in cash generated by proceeds on salesused for the repurchase of mortgage servicing rights.

Financing activities
Our financing activities used cash of $2,109 during the six months ended June 30, 2022 compared to cash generated of $354 in 2021. The change in cash attributable to financing activities was primarily related to continuing operations, driven by a net repayment of $1,597 in 2022 compared to net borrowing of $1,047 in 2021 on our advance and warehouse facilities.common stock.

Capital Resources

Capital Structure and Debt
We require access to external financing resources from time to time depending on our cash requirements, assessments of current and anticipated market conditions and after-tax cost of capital. If needed, we believe additional capital could be raised through a combination of issuances of equity, corporate indebtedness, asset-backed acquisition financing and/or cash from operations. Our access to capital markets can be impacted by factors outside our control, including economic conditions.

Financial Covenants
Our credit facilities contain various financial covenants, which primarily relate to required tangible net worth amounts, liquidity reserves, leverage requirements, and profitability requirements. These covenantsrequirements, which are measured at our operating subsidiary, Nationstar Mortgage LLC. As of June 30, 2022,March 31, 2023, we were in compliance with our required financial covenants.

Seller/Servicer Financial Requirements
We are also subject to net worth, liquidity and capital ratio requirements established by the Federal Housing Finance Agency (“FHFA”) for Fannie Mae and Freddie Mac (“Enterprises”) Seller/Servicers, and Ginnie Mae for single family issuers, as summarized below. These requirements apply to our operating subsidiary, Nationstar Mortgage, LLC.

Minimum Net Worth
FHFA - a net worth base of $2.5 plus 25 basis points of outstanding UPB for total loans serviced.
Ginnie Mae - a net worth equal to the sum of base of $2.5 plus 35 basis points of the issuer’s total single-family effective outstanding obligations.

Minimum Liquidity
FHFA - 3.5 basis points of total Agency Mortgage Servicing UPB plus incremental 200 basis points of total nonperforming Agency, measured at 90+ delinquencies, servicing in excess of 6% total Agency servicing UPB.
Ginnie Mae - the greater of $1 or 10 basis points of our outstanding single-family MBS.

Minimum Capital Ratio
FHFA and Ginnie Mae - a ratio of Tangible Net Worth to Total Assets greater than 6%.

Secured Debt to Gross Tangible Asset Ratio
Ginnie Mae - a secured debt to gross tangible asset ratios no greater than 60%.

As of June 30, 2022,March 31, 2023, we were in compliance with our seller/servicer financial requirements for FHFA and Ginnie Mae.

Since weIn 2022, the FHFA and Ginnie Mae revised its Seller/Servicers and single-family issuers minimum financial eligibility requirements. All revisions are effective in 2023 or 2024, as summarized below. The Company is currently evaluating the impact of the revised requirements and does not anticipate the revised requirements to have significant impact on its ability to meet financial eligibility requirements.

Minimum Net Worth (effective September 30, 2023)
FHFA – a net worth base of $2.5 plus a dollar amount equal to or exceeding the sum of (i) 25 basis points of the sellers/servicer’s residential first lien mortgage servicing UPB, serviced for the Enterprises, plus (ii) 25 basis points of non-agency serviced UPB, plus (iii) 35 basis points of the sellers/servicer’s residential first lien mortgage servicing UPB serviced for Ginnie Mae.
Ginnie Mae – a net worth equal to the sum of $2.5, plus (i) 35 basis points of the issuer’s total effective Ginnie Mae single-family outstanding obligations, plus (ii) 25 basis points of the issuer’s total Enterprises single family outstanding servicing portfolio balance, plus (iii) 25 basis points of the issuer’s total non-agency single family servicing portfolio.

40

Table of Contents
Minimum Liquidity Requirements (effective September 30, 2023)
FHFA - a base Liquidity of eligible assets equal to or exceeding:
7 basis points of sellers/servicer’s residential first lien mortgage servicing UPB serviced for the Enterprises, if the seller/servicer remits (or an Enterprise draws) interest or principal, or both, as scheduled, regardless of whether principal or interest has been collected from the borrower, plus
3.5 basis points of the sellers/servicer’s residential first lien mortgage servicing UPB serviced for the Enterprises, if the seller/servicer remits (or an Enterprise draws) the interest and principal only as actually collected from the borrower, plus
3.5 basis points of the seller/servicer’s non-agency servicing UPB, plus
10 basis points of the seller/servicer’s residential first lien mortgage servicing UPB serviced for Ginnie Mae.
In addition, an origination liquidity equal to or exceeding 50 basis points of the sum of the following (effective December 31, 2023):
i.Residential first lien mortgages held for sale, at lower of cost or market
ii.Residential first lien mortgages held for sale, at fair value, plus
iii.UPB of interest rate lock commitments after fallout adjustments
Supplemental liquidity at all time equal to or exceeding the sum of (effective December 31, 2023):
i.2 basis points of the sellers/servicer’s residential mortgage servicing UPB serviced for the Enterprises, plus
ii.5 basis points of the sellers/servicer’s residential mortgage servicing UPB serviced for Ginnie Mae
Ginnie Mae – the greater of $1 or the sum of:
10 basis points of the issuer’s outstanding Ginnie Mae single-family servicing UPB, plus
3.5 basis points of the issuer’s outstanding Enterprises single family servicing UPB, if the issuer remits (or the Enterprise draws) the principal and interest only as actually collected from the borrower, plus
7 basis points of the Issuer’s outstanding Enterprises single-family servicing UPB, if the issuer remits (or the Enterprise draws) the principal or interest, or both, as scheduled, regardless of whether principal or interest has been collected from the borrower, plus
3.5 basis points of the issuer’s outstanding non-agency single-family servicing UPB.
Ginnie Mae - issuers that originated more than $1 billion in UPB of any residential first mortgage in the recent four-quarter period must have liquid assets equal to the greater of at least $1 or the sum of the points listed immediately above, plus (effective December 31, 2023):
50 basis points of loans held for sale, plus
50 basis points of the issuer’s UPB of IRLCs after fallout adjustments

Capital Requirements (effective December 31, 2024)
Ginnie Mae – a Risk-based Capital Ratio (“RBCR”) of at least 6%. RBCR is adjusted net worth less excess MSRs divided by total risked-based assets.

Financial Reporting Requirements (effective December 31, 2023)
FHFA – must obtain an assessment of the seller/servicer’s performance and creditworthiness by a qualified, independent third party on an annual basis and meet the following criteria:
One primary servicer rating or master servicer rating, as applicable for large non-depository institutions that have greater than or equal to $50 billion in servicing UPB, and
One primary servicer rating or master servicer rating, as applicable, and one third party long-term senior unsecured debt rating or long-term corporate family rating, for large non-depository institutions that have greater than $100 billion in servicing UPB, and
One primary servicer rating or master servicer rating, as applicable, and issued by two rating agencies, each of which must issue either a third party long-term unsecured debt rating or long-term corporate family rating for large non-depository institutions that have greater than or equal to $150 billion in servicing UPB.

Since our Ginnie Mae single-family servicing portfolio that exceeds $75 billion in UPB, we are also required to obtain an external primary servicer rating and issuer credit ratings from two different rating agencies and receive a minimum rating of a B or its equivalent. We are permitted to satisfy minimum liquidity requirements using a combination of AAA rated government securities that are marked to market in addition to cash and certain cash equivalents.met this requirement for all financial periods presented.

51

Table of Contents
In addition, Fannie Mae or Freddie Mac may require capital ratios in excess of stated requirements. Refer to Note 14, Capital Requirements, in the Notes to the Condensed Consolidated Financial Statements for additional information.

41

Table of Contents
Table 15. Debt
June 30, 2022December 31, 2021March 31, 2023December 31, 2022
Advance facilities principal amountAdvance facilities principal amount$523 $614 Advance facilities principal amount$642 $669 
Warehouse facilities principal amountWarehouse facilities principal amount1,939 4,125 Warehouse facilities principal amount865 817 
MSR facilities principal amountMSR facilities principal amount950 270 MSR facilities principal amount1,440 1,410 
Unsecured senior notes principal amountUnsecured senior notes principal amount2,700 2,700 Unsecured senior notes principal amount2,700 2,700 

Advance Facilities
As part of our normal course of business, we borrow money to fund servicing advances. Our servicing agreements require that we advance our own funds to meet contractual principal and interest payments for certain investors, and to pay taxes, insurance, foreclosure costs and various other items that are required to preserve the assets being serviced. Delinquency rates and prepayment speeds affect the size of servicing advance balances, and we exercise our ability to stop advancing principal and interest where the pooling and servicing agreements permit, where the advance is deemed to be non-recoverable from future proceeds. These servicing requirements affect our liquidity. We rely upon several counterparties to provide us with financing facilities to fund a portion of our servicing advances. As of June 30, 2022,March 31, 2023, we had a total borrowing capacity of $1,175,$975, of which we could borrow an additional $652.$333.

Warehouse and MSR Facilities
Loan origination activities generally require short-term liquidity in excess of amounts generated by our operations. The loans we originate are financed through several warehouse lines on a short-term basis. We typically hold the loans for approximately 30 days and then sell or place the loans in government securitizations in order to repay the borrowings under the warehouse lines. Our ability to fund current operations depends upon our ability to secure these types of short-term financings on acceptable terms and to renew or replace the financings as they expire. Our MSR facilities provide financing for our servicing portfolio and investments. As of June 30, 2022March 31, 2023, we had a total borrowing capacity of $14,825$6,725 and $3,100 for warehouse and MSR facilities, of which we could borrow an additional $11,936.$5,860 and $1,660, respectively.

Unsecured Senior Notes
In 2020 and 2021, we completed an offeringofferings of an unsecured senior notenotes with a maturity date ofdates ranging from 2027 to 2031. We pay interest semi-annually to the holders of these notes at interest rates ranging from 5.125% to 6.000%. For more information regarding our indebtedness, see Note 9, Indebtedness, in the Notes to the Condensed Consolidated Financial Statements.

Contractual Obligations
As of June 30, 2022,March 31, 2023, no material changes to our outstanding contractual obligations were made from the amounts previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2021.2022.


52

Table of Contents
Critical Accounting Policies and Estimates

Various elements of our accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. In particular, we have identified the following policies that, due to the judgment, estimates and assumptions inherent in those policies, are critical to an understanding of our condensed consolidated financial statements. These policies relate to fair value measurements, particularly those determined to be Level 3 as discussed in Note 13, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements and valuation and realization of deferred tax assets. We believe that the judgment, estimates and assumptions used in the preparation of our condensed consolidated financial statements are appropriate given the factual circumstances at the time. However, given the sensitivity of these critical accounting policies on our condensed consolidated financial statements, the use of other judgments, estimates and assumptions could result in material differences in our results of operations or financial condition. Fair value measurements considered to be Level 3 representing estimated values based on significant unobservable inputs primarily include (i) the valuation of MSRs, and (ii) the valuation of excess spread financing, and (iii) the valuation of IRLCs.financing. For further information on our critical accounting policies and estimates, please refer to the Company’s Annual Reports on Form 10-K for the year ended December 31, 2021.2022. There have been no material changes to our critical accounting policies and estimates since December 31, 2021.2022.


42

Table of Contents
Other Matters

Recent Accounting Developments

Below lists recently issued accounting pronouncements applicable to us but not yet adopted.

Accounting Standards Update 2020-04, 2021-01 and 2021-01,2022-06, collectively implemented as Accounting Standards Codification Topic 848 (“ASC 848”), Reference Rate Reform provide provides temporary optional expedients and exceptions for applying generally accepted accounting principles to contract modifications, hedge accounting and other transactions affected by the transitioning away from reference rates that are expected to be discontinued, such as interbank offered rates and LIBOR.the London Inter-Bank Offered Rate (“LIBOR”). If LIBOR ceases to exist or if the methods of calculating LIBOR change from current methods for any reasons, interest rates on our floating rate loans, obligation derivatives, and other financial instruments tied to LIBOR rates, may be affected and need renegotiation with its lenders. In January 2021, ASU 2021-01 was issued to clarify that all derivativesderivative instruments affected by changes to the interests’interest rates used for discounting, margining alignment due to reference rate reform are in scope of ASC 848. In December 2022, ASU 2020-042022-06 was issued to defer the sunset date of Topic 848 from December 31, 2022 to December 31, 2024. The guidance was effective upon issuance and ASU 2021-01 were effective March 2020 and January 2021, respectively, formay be applied prospectively to contract modifications, existing hedging relationships and other impacted transactions through December 31, 2022.2024. The guidance in ASU 2020-04 and ASU 2021-01 is optional and may be elected over time as reference rate reform activities occur. We have not electedAt present, the Company has limited exposure to apply anyLIBOR based index rates. Due to the short-term maturities of the amendments through June 30,Company’s advance and warehouse facilities, substantially all the Company’s facilities have matured and transitioned away from LIBOR to alternative reference rates in 2022 andwhen renewed. In addition, our derivative financial instruments are currently assessing the impact ofnot tied to LIBOR rates. The Company does not expect ASU 2020-04 and ASU 2021-01 to have material impact on our condensed consolidated financial statements.





5343

Table of Contents

GLOSSARY OF TERMS

This Glossary of Terms defines some of the terms that are used throughout this report and does not represent a complete list of all defined terms used.

Advance Facility. A secured financing facility to fund advance receivables which is backed by a pool of mortgage servicing advance receivables made by a servicer to a certain pool of mortgage loans.

Agency. Government entities guaranteeing the mortgage investors that the principal amount of the loan will be repaid; the Federal Housing Administration, the Department of Veterans Affairs, the US Department of Agriculture and Ginnie Mae (and collectively, the “Agencies”)

Agency Conforming Loan.  A mortgage loan that meets all requirements (loan type, maximum amount, LTV ratio and credit quality) for purchase by Fannie Mae, Freddie Mac, or insured by the FHA, USDA or guaranteed by the VA or sold into Ginnie Mae.

Asset-Backed Securities (“ABS”). A financial security whose income payments and value is derived from and collateralized (or “backed”) by a specified pool of underlying receivables or other financial assets.

Bulk acquisitions or purchases. MSR portfolio acquired on non-retained basis through an open market bidding process.

Base Servicing Fee.  The servicing fee retained by the servicer, expressed in basis points, in an excess MSR arrangement in exchange for the provision of servicing functions on a portfolio of mortgage loans, after which the servicer and the co-investment partner share the excess fees on a pro rata basis.

Client. Owner of the underlying mortgage servicing rights on behalf of whom we service loans.

Conventional Mortgage Loans.  A mortgage loan that is not guaranteed or insured by the FHA, the VA or any other government agency. Although a conventional loan is not insured or guaranteed by the government, it can still follow the guidelines of GSEs and be sold to the GSEs.

Correspondent lender, lending channel or relationship.  A correspondent lender is a lender that funds loans in their own name and then sells them off to larger mortgage lenders. A correspondent lender underwrites the loans to the standards of an investor and provides the funds at close.

Customer. Residential mortgage borrower.

Delinquent Loan. A mortgage loan that is 30 or more days past due from its contractual due date.

Department of Veterans Affairs (“VA”).  The VA is a cabinet-level department of the U.S. federal government, which guarantees certain home loans for qualified borrowers eligible for securitization with GNMA.

Direct-to-consumer originations (“DTC”).  A type of mortgage loan origination pursuant to which a lender markets refinancing and purchase money mortgage loans directly to selected consumers through telephone call centers, the Internet or other means.

Excess Servicing Fees.  In an excess MSR arrangement, the servicing fee cash flows on a portfolio of mortgage loans after payment of the base servicing fee.

Excess Spread.  MSRs with a co-investment partner where the servicer receives a base servicing fee and the servicer and co-investment partner share the excess servicing fees. This co-investment strategy reduces the required upfront capital from the servicer when purchasing or investing in MSRs.

Exchange inventory. Consists of Xome’s residential real estate inventory ranging from pre-foreclosure to bank-owned properties.

44

Table of Contents
Federal National Mortgage Association (“Fannie Mae” or “FNMA”). FNMA was federally chartered by the U.S. Congress in 1938 to support liquidity, stability, and affordability in the secondary mortgage market, where existing mortgage-related assets are purchased and sold. Fannie Mae buys mortgage loans from lenders and resells them as mortgage-backed securities in the secondary mortgage market.

54

Table of Contents
Federal Housing Administration (“FHA”).  The FHA is a U.S. federal government agency within the Department of Housing and Urban Development (HUD). It provides mortgage insurance on loans made by FHA-approved lenders in compliance with FHA guidelines throughout the United States.

Federal Housing Finance Agency (“FHFA”).  A U.S. federal government agency that is the regulator and conservator of Fannie Mae and Freddie Mac and the regulator of the 12 Federal Home Loan Banks.

Federal Home Loan Mortgage Corporation (“Freddie Mac” or “FHLMC”).  Freddie Mac was chartered by Congress in 1970 to stabilize the nation’s residential mortgage markets and expand opportunities for homeownership and affordable rental housing. Freddie Mac participates in the secondary mortgage market by purchasing mortgage loans and mortgage-related securities for investment and by issuing guaranteed mortgage-related securities.

Forbearance. An agreement between the mortgage servicer or lender and borrower for a temporary postponement of mortgage payments. It is a form of repayment relief granted by the lender or creditor in lieu of forcing a property into foreclosure.

Government National Mortgage Association (“Ginnie Mae” or “GNMA”). GNMA is a self-financing, wholly owned U.S. Government corporation within HUD. Ginnie Mae guarantees the timely payment of principal and interest on MBS backed by federally insured or guaranteed loans - mainly loans insured by the FHA or guaranteed by the VA. Ginnie Mae securities are the only MBS to carry the full faith and credit guarantee of the U.S. federal government.

Government-Sponsored Enterprise (“GSE”).  Certain entities established by the U.S. Congress to provide liquidity, stability and affordability in residential housing. These agencies are Fannie Mae, Freddie Mac and the 12 Federal Home Loan Banks.

Interest Rate Lock Commitments (“IRLC”). Agreements under which the interest rate and the maximum amount of the mortgage loan are set prior to funding the mortgage loan.

Investors. Our investors include agency investors and non-agency investors. Agency investors primarily consist of Government National Mortgage Association (“Ginnie Mae” or “GNMA”) and the GSEs, Federal National Mortgage Association (“Fannie Mae” or “FNMA”) and Federal Home Loan Mortgage Corp (“Freddie Mac” or “FHLMC”). Non-agency investors consist of investors in private-label securitizations.

Loan Modification.  Temporary or permanent modifications to loan terms with the borrower, including the interest rate, amortization period and term of the borrower’s original mortgage loan. Loan modifications are usually made to loans that are in default, or in imminent danger of defaulting.

Loan-to-Value Ratio (“LTV”). The unpaid principal balance of a mortgage loan as a percentage of the total appraised or market value of the property that secures the loan. An LTV over 100% indicates that the UPB of the mortgage loan exceeds the value of the property.

Lock period. A set of periods of time that a lender will guarantee a specific rate is set prior to funding the mortgage loan.

Loss Mitigation.  The range of servicing activities provided by a servicer in an attempt to minimize the losses suffered by the owner of a defaulted mortgage loan. Loss mitigation techniques include short-sales, deed-in-lieu of foreclosures and loan modifications, among other options.

Mortgage-Backed Securities (“MBS”). A type of asset-backed security that is secured by a group of mortgage loans.

Mortgage Servicing Right (“MSRs”).  The right and obligation to service a loan or pool of loans and to receive a servicing fee as well as certain ancillary income. MSRs may be bought and sold, resulting in the transfer of loan servicing obligations. MSRs are designated as such when the benefits of servicing the loans are expected to adequately compensate the servicer for performing the servicing.

45

Table of Contents
MSR Facility.  A line of credit backed by mortgage servicing rights that is used for financing purposes. In certain cases, these lines may be a sub-limit of another warehouse facility or alternatively exist on a stand-alone basis. These facilities allow for same or next day draws at the request of the borrower.

Non-Conforming Loan.  A mortgage loan that does not meet the standards of eligibility for purchase or securitization by Fannie Mae, Freddie Mac or Ginnie Mae.

Originations.  The process through which a lender provides a mortgage loan to a borrower.

Pull through adjusted lock volume. Represents the expected funding from locks taken during the period.

55

Table of Contents
Prepayment Speed. The rate at which voluntary mortgage prepayments occur or are projected to occur. The statistic is calculated on an annualized basis and expressed as a percentage of the outstanding principal balance.

Primary Servicer.  The servicer that owns the right to service a mortgage loan or pool of mortgage loans. This differs from a subservicer, which has a contractual agreement with the primary servicer to service a mortgage loan or pool of mortgage loans in exchange for a subservicing fee based upon portfolio volume and characteristics.

Prime Mortgage Loan.  Generally, a high-quality mortgage loan that meets the underwriting standards set by Fannie Mae or Freddie Mac and is eligible for purchase or securitization in the secondary mortgage market. Prime Mortgage loans generally have lower default risk and are made to borrowers with excellent credit records and a monthly income at least three to four times greater than their monthly housing expenses (mortgage payments plus taxes and other debt payments) as well as significant other assets. Mortgages not classified as prime mortgage loans are generally called either sub-prime or Alt-A.

Private Label Securitizations. Securitizations that do not meet the criteria set by Fannie Mae, Freddie Mac or Ginnie Mae.

Pull through adjusted lock volume. Represents the expected funding from locks taken during the period.

         
Real Estate Owned (”REO”). Property acquired by the servicer on behalf of the owner of a mortgage loan or pool of mortgage loans, usually through foreclosure or a deed-in-lieu of foreclosure on a defaulted loan. The servicer or a third-party real estate management firm is responsible for selling the REO. Net proceeds of the sale are returned to the owner of the related loan or loans. In most cases, the sale of REO does not generate enough to pay off the balance of the loan underlying the REO, causing a loss to the owner of the related mortgage loan.

Recapture. Voluntarily prepaid loans that are expected to be refinanced by the related servicer.

Refinancing.  The process of working with existing borrowers to refinance their mortgage loans. By refinancing loans for borrowers we currently service, we retain the servicing rights, thereby extending the longevity of the servicing cash flows.

Reverse Mortgage Loan. A reverse mortgage loan, most commonly a Home Equity Conversion Mortgage, enables seniors to borrow against the value of their home, and no payment of principal or interest is required until the death of the borrower or the sale of the home. These loans are designed to go through the foreclosure and claim process to recover loan balance.

Servicing. The performance of contractually specified administrative functions with respect to a mortgage loan or pool of mortgage loans. Duties of a servicer typically include, among other things, collecting monthly payments, maintaining escrow accounts, providing periodic monthly statements to the borrower and monthly reports to the loan owners or their agents, managing insurance, monitoring delinquencies, executing foreclosures (as necessary), and remitting fees to guarantors, trustees and service providers. A servicer is generally compensated with a specific fee outlined in the contract established prior to the commencement of the servicing activities.

5646

Table of Contents
Servicing Advances.  In the course of servicing loans, servicers are required to make advances that are reimbursable from collections on the related mortgage loan or pool of loans. There are typically three types of servicing advances: P&I Advances, T&I Advances and Corporate Advances.

(i) P&I Advances cover scheduled payments of principal and interest that have not been timely paid by borrowers. P&I Advances serve to facilitate the cash flows paid to holders of securities issued by the residential MBS trust. The servicer is not the insurer or guarantor of the MBS and thus has the right to cease the advancing of P&I, when the servicer deems the next advance nonrecoverable. 

(ii) T&I Advances pay specified expenses associated with the preservation of a mortgaged property or the liquidation of defaulted mortgage loans, including but not limited to property taxes, insurance premiums or other property-related expenses that have not been timely paid by borrowers in order for the lien holder to maintain its interest in the property. 

(iii) Corporate Advances pay costs, fees and expenses incurred in foreclosing upon, preserving defaulted loans and selling REO, including attorneys’ and other professional fees and expenses incurred in connection with foreclosure and liquidation or other legal proceedings arising in the course of servicing the defaulted mortgage loans. 

Servicing Advances are reimbursed to the servicer if and when the borrower makes a payment on the underlying mortgage loan at the time the loan is modified or upon liquidation of the underlying mortgage loan but are primarily the responsibility of the investor/owner of the loan. The types of servicing advances that a servicer must make are set forth in its servicing agreement with the owner of the mortgage loan or pool of mortgage loans. In some instances, a servicer is allowed to cease Servicing Advances, if those advances will not be recoverable from the property securing the loan.

Subservicing.  Subservicing is the process of outsourcing the duties of the primary servicer to a third-party servicer. The third-party servicer performs the servicing responsibilities for a fee and is typically not responsible for making servicing advances, which are subsequently reimbursed by the primary servicer. The primary servicer is contractually liable to the owner of the loans for the activities of the subservicer.

Unpaid Principal Balance (“UPB”).  The amount of principal outstanding on a mortgage loan or a pool of mortgage loans. UPB is used together with the servicing fees and ancillary incomes as a means of estimating the future revenue stream for a servicer.

U.S. Department of Agriculture (“USDA”). The USDA is a cabinet-level department of the U.S. federal government, which guarantees certain home loans for qualified borrowers.

Warehouse Facility.  A type of line of credit facility used to temporarily finance mortgage loan originations to be sold in the secondary market. Pursuant to a warehouse facility, a loan originator typically agrees to transfer to a counterparty certain mortgage loans against the transfer of funds by the counterpart, with a simultaneous agreement by the counterpart to transfer the loans back to the originator at a date certain, or on demand, against the transfer of funds from the originator.

5747

Table of Contents
Item 3. Quantitative and Qualitative Disclosures about Market Risk

Refer to the discussion included in Part II, Item 7A of our Annual Report on Form 10-K for the year ended December 31, 2021.2022. There have been no material changes in the types of market risks faced by us since December 31, 2021. Our market risks include2022, except that we have increased the broad effectstarget hedge ratio on our MSR hedge position from 25% of the COVID-19 pandemic. Whilenet duration risk in our MSR portfolio at year-end 2022 to a target of 75% as of March 31, 2023, with the pandemic’s effect ongoal of mitigating the macroeconomic environment has yetrisk to be fully determinedcapital and could continue for months or years, the pandemic and governmental programs created astangible book value in a response to the pandemic, has affected and will continue to affect our business, financial conditions and results of operations.declining interest rate environment.

Sensitivity Analysis
We assess our market risk based on changes in interest rates utilizing a sensitivity analysis. The sensitivity analysis measures the potential impact on fair values based on hypothetical changes (increases and decreases) in interest rates.

We use a duration-based model in determining the impact of interest rate shifts on our loan portfolio, certain other interest-bearing liabilities measured at fair value and interest rate derivatives portfolios. The primary assumption used in these models is that an increase or decrease in the benchmark interest rate produces a parallel shift in the yield curve across all maturities.

We utilize a discounted cash flow analysis to determine the fair value of MSRs and the impact of parallel interest rate shifts on MSRs. The discounted cash flow model incorporates prepayment speeds, discount rate, costs to service, delinquencies, ancillary revenues, recapture rates and other assumptions that management believes are consistent with the assumptions that other similar market participants use in valuing the MSRs. The key assumptions to determine fair value include prepayment speed, discount rate and cost to service. However, this analysis ignores the impact of interest rate changes on certain material variables, such as the benefit or detriment on the value of future loan originations, non-parallel shifts in the spread relationships between MBS, swaps and U.S. Treasury rates and changes in primary and secondary mortgage market spreads. For mortgage loans, IRLCs, and forward delivery commitments on MBS and treasury futures, we rely on a model in determining the impact of interest rate shifts. In addition, the primary assumption used for IRLCs, is the borrower’s propensity to close their mortgage loans under the commitment.

Our total market risk is influenced by a wide variety of factors including market volatility and the liquidity of the markets. There are certain limitations inherent in the sensitivity analysis presented, including the necessity to conduct the analysis based on a single point in time and the inability to include the complex market reactions that normally would arise from the market shifts modeled.

We used June 30, 2022March 31, 2023 market rates on our instruments to perform the sensitivity analysis. The estimates are based on the market risk sensitive portfolios described in the preceding paragraphs and assume instantaneous, parallel shifts in interest rate yield curves. These sensitivities are hypothetical and presented for illustrative purposes only. Changes in fair value based on variations in assumptions generally cannot be extrapolated because the relationship of the change in fair value may not be linear.

5848

Table of Contents
The following table summarizes the estimated change in the fair value of our assets and liabilities sensitive to interest rates as of June 30, 2022March 31, 2023 given hypothetical instantaneous parallel shifts in the yield curve. Actual results could differ materially.

Table 16. Change in Fair Value
June 30, 2022March 31, 2023
Down 25 bpsUp 25 bpsDown 25 bpsUp 25 bps
Increase (decrease) in assetsIncrease (decrease) in assetsIncrease (decrease) in assets
Mortgage servicing rights at fair valueMortgage servicing rights at fair value$(162)$150 Mortgage servicing rights at fair value$(148)$139 
Mortgage loans held for sale at fair valueMortgage loans held for sale at fair value9 (10)Mortgage loans held for sale at fair value3 (4)
Derivative financial instruments:Derivative financial instruments:Derivative financial instruments:
Interest rate lock commitmentsInterest rate lock commitments15 (18)Interest rate lock commitments6 (8)
Forward MBS tradesForward MBS trades(11)13 Forward MBS trades8 (8)
Treasury futuresTreasury futures1 (1)Treasury futures43 (42)
Total change in assetsTotal change in assets(148)134 Total change in assets(88)77 
Increase (decrease) in liabilitiesIncrease (decrease) in liabilitiesIncrease (decrease) in liabilities
Mortgage servicing rights financing at fair valueMortgage servicing rights financing at fair value(2)2 Mortgage servicing rights financing at fair value(2)2 
Excess spread financing at fair valueExcess spread financing at fair value(6)5 Excess spread financing at fair value(3)3 
Derivative financial instruments:Derivative financial instruments:Derivative financial instruments:
Interest rate lock commitmentsInterest rate lock commitments(2)3 Interest rate lock commitments(1)1 
Forward MBS tradesForward MBS trades7 (8)Forward MBS trades8 (10)
Treasury futures(24)24 
Total change in liabilitiesTotal change in liabilities(27)26 Total change in liabilities2 (4)
Total, net changeTotal, net change$(121)$108 Total, net change$(90)$81 


Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures pursuant to Rule 13a-15(b) under the Securities Exchange Act of 1934, as amended (“Exchange Act”), as of June 30, 2022.March 31, 2023.

Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of June 30, 2022,March 31, 2023, our disclosure controls and procedures are effective. Disclosure controls and procedures are designed at a reasonable assurance level and are effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting
During the three months ended June 30, 2022,March 31, 2023, no changes in our internal control over financial reporting occurred that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures
In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives.


5949

Table of Contents
PART II – OTHER INFORMATION
Item 1. Legal Proceedings

ForThe Company and its subsidiaries are routinely and currently involved in a descriptionnumber of our material legal proceedings, seeincluding, but not limited to, judicial, arbitration, regulatory and governmental proceedings related to matters that arise in connection with the conduct of the Company’s business. While it is not possible to predict the outcome of any of these matters, based on the Company’s assessment of the facts and circumstances, it does not believe any of these matters, individually or in the aggregate, will have a material adverse effect on the financial position, results of operations or cash flows of the Company. See Note 15, Commitments and Contingencies, of the Notes to the Condensed Consolidated Financial Statements within Part I, Item 1. Financial Statements, of this Form 10-Q.

Item 1A. Risk Factors

There have been no material changes or additions to the risk factors previously disclosed under “Risk Factors” included in our Annual Report on Form 10-K filed for the year ended December 31, 2021.2022.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

In 2021, our Board of Directors authorized a stock repurchase plan that allows the repurchase of up to $500$700 million of our outstanding common stock. In October 2022, our Board of Directors authorized the repurchase of an additional $200 million of our outstanding common stock. During the three months ended June 30, 2022,March 31, 2023, we repurchased shares of our common stock at a total cost of $100$89 million under our share repurchase program. The number and average price of shares purchased are set forth in the table below:

Period(a) Total Number of Shares (or Units) Purchased(b) Average Price Paid per Share (or Unit)(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs(d) Maximum Number (or Appropriate Dollar Value) of Shares (or Units) that May Yet Be Purchased Under the Plans or Program
April 2022 $  $217 
May 20221,929 $44.35 1,929 $131 
June 2022332 $43.66 332 $117 
Total2,261 2,261 
Period(a) Total Number of Shares (or Units) Purchased
(in thousands)
(b) Average Price Paid per Share (or Unit)(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs
(in thousands)
(d) Maximum Number (or Appropriate Dollar Value) of Shares (or Units) that May Yet Be Purchased Under the Plans or Program (in millions)
January 2023 $  $213 
February 2023534 $46.83 534 $188 
March 20231,549 $41.58 1,549 $124 
Total2,083 2,083 


Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.


6050

Table of Contents
Item 6. Exhibits

Incorporated by Reference
Exhibit 
Number
DescriptionFormFile No.ExhibitFiling DateFiled or Furnished Herewith
10.1X
10.2X
10.3X
10.4X
10.5X
10.610.2**X
10.710.3**X
31.1X
31.2X
32.1X
32.2X
61

Table of Contents
Incorporated by Reference
Exhibit 
Number
DescriptionFormFile No.ExhibitFiling DateFiled or Furnished Herewith
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.X
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibits 101.)X

+     The schedules and other attachments referenced in this exhibit have been omitted in accordance with Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule or attachment will be furnished supplementary to the Securities and Exchange Commission upon request.
**    Management, contract, compensatory plan or arrangement.

6251

Table of Contents
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

MR. COOPER GROUP INC.
July 27, 2022April 26, 2023/s/ Jay Bray
DateJay Bray
Chief Executive Officer
(Principal Executive Officer)
July 27, 2022April 26, 2023/s/ Jaime GowKurt Johnson
DateJaime GowKurt Johnson
Executive Vice President & Chief Financial Officer
(Principal Financial and Accounting Officer)

6352