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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D. C.D.C. 20549

                                    FORM 10-Q

               QUARTERLY REPORT UNDER SECTION 13 OR 15 (d) OF THE

                         SECURITIES EXCHANGE ACT OF 1934

For Quarter Ended September 30, 2002March 31, 2003            Commission File Number  0-120150-120152


                         HEALTHCARE SERVICES GROUP, INC.
             -------------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

             Pennsylvania                                  23-2018365
  - ---------------------------------------------------------------                 ----------------------------
  (State or other jurisdiction of                 (IRS Employer Identification
   incorporation or organization)                             number)

              3220 Tillman Drive, SuiteDrive-Suite 300, Bensalem, PAPennsylvania     19020
              ---------------------------------------------------------------------------------------------------------------
                     (Address of principal executive office)         (Zip code)

Registrant's telephone number, including area code:       215-639-4274
                                                          ------------

         Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months ( or for such shorter period that the
registrant was required to file such reports) and (2) has been subject to such
filing requirements for past 90 days.

                             YES          X                 NO     _______
                                       ------

         -------Indicate by check mark whether the registrant is an Accelerated Filer
(as defined in Rule 12b-2 of the Exchange Act)

                             YES          X                 NO     _______
                                       ------

         Number of shares of common stock, issued and outstanding as of October 18, 2002April
25, 2003 is 11,413,15511,200,421










                                Total of 2423 Pages


                                      INDEX
                                      -----
PART I. FINANCIAL INFORMATION PAGE NO. --------------------- -------- Item 1. Financial Statements (Unaudited) Consolidated Balance Sheets as of 2 September 30, 2002March 31, 2003 and December 31, 20012002 Consolidated Statements of Income for the Three Months ended 3 September 30,Ended March 31, 2003 and 2002 and 2001 Consolidated Statements of Income for the Nine Months ended 4 September 30, 2002 and 2001 Consolidated Statements of Cash Flows for the NineThree Months 54 ended September 30,March 31, 2003 and 2002 and 2001 Notes To Consolidated Financial Statements 65 - 119 Item 2. Management's Discussion and Analysis of Financial Condition 1210 - 1815 Condition and Results Of Operations Item 3. Quantitative and Qualitative Disclosure of 16 - 17 Market Risks Part II. Other Information 1917 ----------------- Exhibits - Certifications 2018 - 2321 Signatures 2422
-1- Healthcare Services Group, Inc.Balance Sheet Consolidated Balance Sheets
(Unaudited) September 30,March 31, December 31, 2003 2002 2001 ----------------------------------------------- ------------ ASSETS CURRENT ASSETS: Cash and cash equivalents $ 42,293,11348,101,554 $ 34,259,33448,320,098 Accounts and notes receivable, less allowance for doubtful accounts of $9,338,000$4,816,000 in 2003 and $7,323,000 in 2002 and $6,936,000 in 2001 51,511,131 54,076,00752,077,992 51,750,225 Prepaid income taxes 8,188202,741 883,282 Inventories and supplies 8,294,469 7,944,1999,650,064 8,625,727 Deferred income taxes 3,686,231 2,162,8452,006,568 3,021,724 Prepaid expenses and other 2,396,706 2,156,8713,380,596 2,176,913 ------------ ------------ Total current assets 108,181,650 100,607,444115,419,515 114,777,969 PROPERTY AND EQUIPMENT: Laundry and linen equipment installations 6,841,763 6,872,5136,890,288 6,855,886 Housekeeping and office equipment 11,316,790 10,570,88812,025,337 11,641,590 Autos and trucks 85,489 57,32185,489 ------------ ------------ 18,244,042 17,500,72219,001,114 18,582,965 Less accumulated depreciation 13,719,102 12,738,53314,554,543 14,144,869 ------------ ------------ 4,524,940 4,762,1894,446,571 4,438,096 COST IN EXCESS OF FAIR VALUE OF NET ASSETS ACQUIRED less accumulated amortization of $1,743,155 in 20022003 and 20012002 1,612,322 1,612,322 DEFERRED INCOME TAXES 2,222,458 1,523,1442,164,521 1,955,365 OTHER NONCURRENT ASSETS, 11,601,105 12,285,398principally notes receivable 11,653,176 11,512,558 ------------ ------------ $128,142,475 $120,790,497 ============$135,296,105 $134,296,310 ============= ============ LIABILITIES AND STOCKHOLDERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 6,647,7108,885,396 $ 6,439,6097,201,543 Accrued payroll, accrued and withheld payroll taxes 6,144,510 9,705,000 Income taxes payable 937,2506,654,458 11,162,342 Other accrued expenses 188,655 199,635341,543 238,485 Accrued insurance claims 1,434,689 1,155,6552,149,952 1,953,198 ------------ ------------ Total current liabilities 15,352,814 17,499,89918,031,349 20,555,568 ACCRUED INSURANCE CLAIMS 5,397,162 4,347,4646,449,855 5,859,593 COMMITMENTS AND CONTINGENCIES STOCKHOLDERS' EQUITY: Common stock, $.01 par value: 30,000,000 shares authorized, 11,603,55511,631,430 shares issued in 20022003 and 11,337,71911,612,505 in 2001 116,036 113,3772002. 116,314 116,125 Additional paid in capital 29,593,535 27,240,49629,861,123 29,675,341 Retained earnings 79,611,898 73,176,07484,352,684 81,806,772 Common stock in treasury, at cost, 291,200420,909 shares in 2003 and 445,050 in 2002 and 262,500 shares in 2001 (1,928,970) (1,586,813)(3,515,220) (3,717,089) ------------ ------------ Total stockholders' equity 107,392,499 98,943,134110,814,901 107,881,149 ------------ ------------ $128,142,475 $120,790,497$135,296,105 $134,296,310 ============ ============
See accompanying notes. -2- Healthcare Services Group, Inc. Consolidated Statements of Income Statements (Unaudited)
For the Three Months Ended September 30,March 31, 2003 2002 2001 ------------------------------------------- ----------- Revenues $ 83,044,730 $ 72,500,363$89,531,352 $78,932,055 Operating costs and expenses: Costs of services provided 73,012,961 64,157,19578,690,855 69,722,745 Selling, general and administrative 6,494,315 5,610,9186,796,788 6,039,413 Other Income:income: Interest Income 117,132 280,132 ------------ ------------income 199,203 186,654 ----------- ----------- Income before income taxes 3,654,586 3,012,3824,242,912 3,356,551 Income taxes 1,444,000 1,175,400 ------------ ------------1,697,000 1,326,000 ----------- ----------- Net Incomeincome $ 2,210,5862,545,912 $ 1,836,982 ============ ============ Earnings per share of common stock:2,030,551 =========== =========== Basic earnings per common share $ 0.200.23 $ 0.17 ============ ============0.18 =========== =========== Diluted earnings per common share $ 0.190.22 $ 0.17 ============ ============ For the Nine Months Ended September 30, 2002 2001 -------------------------------- Revenues $244,043,351 $208,393,882 Operating costs and expenses: Costs of services provided 215,310,120 184,642,038 Selling, general and administrative 18,593,605 16,117,233 Other Income: Interest Income 500,198 844,622 ------------ ------------ Income before income taxes 10,639,824 8,479,233 Income taxes 4,204,000 3,308,000 ------------ ------------ Net Income $ 6,435,824 $ 5,171,233 ============ ============ Earnings per share of common stock: Basic earnings per common share $ 0.57 $ 0.47 ============ ============ Diluted earnings per common share $ 0.55 $ 0.47 ============ ============0.18 =========== ===========
See accompanying notesAccompanying Notes -3- Healthcare Services Group, Inc. Consolidated Statements of Cash FlowFlows (Unaudited)
For the NineThree Months Ended September 30, --------------------------------March 31, 2003 2002 2001 ----------- ----------------------- Cash flows from operating activities: Net Incomeincome $ 6,435,8242,545,912 $ 5,171,2332,030,551 Adjustments to reconcile net income to net cash provided byused in operating activities: Depreciation and amortization 1,533,881 1,665,854500,093 535,455 Bad debt provision 4,950,000 3,350,0001,500,000 1,500,000 Deferred income tax benefits (2,222,700) (1,073,500)taxes (benefits) 806,000 (267,000) Tax benefit of stock option transactions 509,295 64,261 Unrealized loss on SERP investments 77,088 42,37652,740 127,690 Changes in operating assets and liabilities: Accounts and notes receivable (2,385,124) (3,404,641)(2,023,620) (1,359,541) Prepaid income taxes 680,541 8,188 704,090 Inventories and supplies (350,270) 491,476 Changes to long(987,412) (98,894) Long term notes receivable 1,127,433 (492,278)89,828 777,840 Accounts payable and other accrued expenses 197,122 (436,483)1,786,912 (415,878) Accrued payroll, accrued and withheld payroll taxes (3,430,840) (2,868,973)(4,302,684) (3,896,805) Accrued insurance claims 1,328,731 1,510,739787,015 346,316 Income taxes payable 937,250508,727 Prepaid expenses and other assets (760,065) (163,386) ------------ ------------(1,275,203) (805,222) ----------- ----------- Net cash provided byused in operating activities 7,955,813 4,560,768 ------------ ------------(160,122) (1,008,573) Cash flows from investing activities: Disposals of fixed assets 74,406 178,47060,551 9,554 Additions to property and equipment (1,371,038) (1,456,886) ------------ ------------(569,119) (363,616) ----------- ----------- Net cash used in investing activities (1,296,632) (1,278,416) ------------ ------------(508,568) (354,062) Cash flows from financing activities: Purchase of treasury stock (342,157) (824,938) Proceeds from the exercise of stock options 1,716,755 391,163 ------------ ------------129,902 581,157 ----------- ----------- Net cash provided by (used in) financinginvesting activities 1,374,598 (433,775) ------------ ------------129,902 581,157 ----------- ----------- Net increasedecrease in cash and cash equivalents 8,033,779 2,848,577(218,544) (781,478) Cash and cash equivalents at beginning of the year 48,320,098 34,259,334 22,841,618 ------------ ----------------------- ----------- Cash and cash equivalents at end of the period $ 42,293,113 $ 25,690,195 ============ ============$48,101,554 $33,477,856 =========== =========== Supplementary Cash Flow Information: Issuance of 23,92624,141 and 38,75323,926 shares of Common Stock in 20022003 and 2001,2002, respectively pursuant to Employee Stock Purchase Plan $ 205,199 $ 129,649 $ 209,993 ============ ======================= ===========
See accompanying notes -4- NOTES TO CONSOLIDATED FINANCIAL STATEMENTS ------------------------------------------ (Unaudited) Note 1 - Basis of Reporting The accompanying financial statements are unaudited and do not include certain information and note disclosures required by generally accepted accounting principles for complete financial statements. However, in the opinion of the Company, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair presentation have been included. The balance sheet shown in this report as of December 31, 20012002 has been derived from, and does not include, all the disclosures contained in the financial statements for the year ended December 31, 2001.2002. The financial statements should be read in conjunction with the financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2001.2002. The results of operations for the quarters ended March 31, 2003 and nine month periods ended September 30, 2002 and 2001 are not necessarily indicative of the results that may be expected for the full fiscal year. Note 2 - Other Contingencies The Company has an $18,000,000 bank line of credit under which it may draw to meet short-term liquidity requirements or for other purposes, that expires on September 30, 2003. The Company expectsbelieves the line towill be renewed at that time. Amounts drawn under the line are payable upon demand. At September 30,both March 31, 2003 and December 31, 2002, there were no borrowings under the line. However, at such date,dates, the Company had outstanding $14,500,000 of irrevocable standby letters of credit, which relate to payment obligations under the Company's insurance program. As a result of the letters of credit issued, the amount available under the line was reduced by $14,500,000 at September 30,both March 31, 2003 and December 31, 2002. The Company is also involved in miscellaneous claims and litigation arising in the ordinary course of business. The Company believes that these matters, taken individually or in the aggregate, would not have a material adverse impactaffect on the Company's financial position or results of operations. The Balance Budget Act of 1997 ("BBA") changed Medicare policy in a number of ways, most notably the phasing in, effective July 1, 1998, of a Medicare Prospective Payment System ("PPS") for skilled nursing facilities which significantly changed the reimbursement proceduresmanner and the amounts of reimbursement they receive. Many of the Company's clients'clients revenues are highly contingent on Medicare and Medicaid reimbursement funding rates. Therefore, they have been and continue to be adversely affected by changes in applicable laws and regulations, as well as other trends in the long-term care industry. This has resulted in certain of the Company's clients filing for bankruptcy protection. Others may follow. Since the passage of the BBA, Congress has passed additional legislation, principally the Balanced Budget Refinement Act of 1999 ("BBRA") and the Benefit Improvement and Protection Act of 2000 ("BIPA"). These enactments were intended primarily to mitigate, temporarily, the reduction in reimbursement for skilled nursing facilities under the Medicare PPS. In total, four add-on payments were established by the enactments to offset the impact of PPS. On April 23, 2002, the Center for Medicare and Medicaid Services ("CMS") announced that it would delay implementation of any refinements to the scope of two of the add-on payments enacted pursuant to the BBRA and BIPA, thereby extending the related add-ons to at least September 30, 2003. The other two add-on payment provisions expired on September 30, 2002. The Senate introduced legislation during the first week of October 2002 which included a partial reinstatement of the add-on payment provision limited to the nursing component of the Medicare rate. This legislative proposal would provide for certain increases annually beginning in 2003 through 2005. There can be no assurance as to whether this proposal will be adopted. Any decisions by the government to discontinue or adversely modify legislation relating to reimbursement funding rates will have a material adverse affect on the Company's clients' revenues. These factors, in addition to delays in payments from clients have resulted in and could continue to result in significant additional bad debts in the near future. -5- At September 30,December 31, 2002, the Company hashad receivables of approximately $4,000,000 ($1,500,000, net of reserves) from a client group currently Debtors in Chapter 11 bankruptcy proceedings. During the first quarter of 2003, this client group filed a plan of reorganization with the Bankruptcy Court. The Company expects theestimates that it will receive approximately $180,000 from this client group will file bankruptcy plans sometimeunder such plan. The Company has increased its bad debt provision and charged-off to the Allowance for Doubtful Accounts approximately $3,820,000 of such receivables during the first quarter of 2003. If the amount collected is materially less than $1,500,000, it could adversely affectThe Company indemnifies its officers and directors against all reasonable costs and expenses related to shareholder and other claims pertaining to actions taken in their capacity as officers and directors which are not covered by the Company's resultsdirectors and officers insurance policy. This indemnification is ongoing and does not include a limit on the maximum potential future payments, nor are there any recourse provisions or collateral that may offset the cost. As of operations and financial condition.March 31, 2003, the Company has not recorded a liability for any obligations arising as a result of these indemnifications. Note 3 - Segment Information The Company manages and evaluates its operations in two reportable operating segments. The two operating segments are housekeeping, laundry, linen and other services, and food service. Although both segments serve the same client base and share many operational similarities, they are managed separately due to distinct differences in the type of service provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segments' services. Prior to December 31, 2001, food service was not deemed a reportable operating segment as its revenues did not meet the quantitative threshold of FASB SFAS 131 ( Disclosure about Segments of an Enterprise and Other Related information). The Company considers the various services provided within the housekeeping, laundry, linen and other services' segment to be one reportable operating segment since such services are rendered pursuant to a single service agreement and the delivery of such services is managed by the same management personnel. Differences between the reportable segments' operating results and other disclosed data, and the Company's consolidated financial statements relate primarily to corporate level transactions, as well as transactions between reportable operating segments and the Company's warehousing and distribution subsidiary. The subsidiary's transactions with reportable segments are immaterial and are made on a basis intended to reflect the fair market value of the goods transferred. Segment amounts disclosed are prior to any elimination entries made in consolidation. During the quarter ended September 30, 2002, the Company refined its method of allocating divisional overhead to its two reportable operating segments. The revised allocation is based on a relationship using the number of facilities serviced by the respective segments as opposed to the previous method which utilized a gross segment revenue relationship. Such revision increased income before income taxes in the food services' segment by $275,319 and $53,462, respectively for the three and nine month periods ended September 30, 2002. Correspondingly, the Company's housekeeping, laundry, linen and other services' segment's income before income taxes was decreased by the same amounts for the respective 2002 periods.-6- The housekeeping, laundry, linen and other services' segment of the Company does provide services in Canada, although essentially all of its revenues and net income, 99% in both categories,each operating segments, are earned in one geographic area, the United States.
Housekeeping, laundry, linen and other Food Corporate and services services eliminations Total -------- ------------------- ----------- ------------ ---------------- Quarter Ended Sept 30, 2002 - ---------------------------March 31, 2003 Revenues $75,579,077 $13,420,908 $ 70,182,650 $ 13,639,456 $ (777,376) $ 83,044,730531,367 $89,531,352 Income before income taxes $ 5,489,3716,085,650 $ 230,809 $ (2,065,594)471,715 $(2,314,453)(1) $ 3,654,5864,242,912 Quarter Ended Sept 30, 2001 - ---------------------------March 31, 2002 Revenues $66,843,373 $11,408,253 $ 62,279,676 $ 10,747,998 $ (527,311) $ 72,500,363680,429 $78,932,055 Income before income taxes $ 3,991,5445,481,424 $ 554,437 $ (1,533,599)505,330 $(2,630,203)(1) $ 3,012,382 Nine Months Ended Sept 30, 2002 - ------------------------------- Revenues $206,571,578 $ 37,679,260 $ (207,487) $244,043,351 Income before income taxes $ 16,826,225 $ 1,071,799 $ (7,258,200)(1) $ 10,639,824 Nine Months Ended Sept 30, 2001 - ------------------------------- Revenues $179,230,471 $ 29,175,949 $ (12,538) $208,393,882 Income before income taxes $ 13,022,657 $ 1,434,849 $ (5,978,273)(1) $ 8,479,2333,356,551
(1) represents primarily corporate office cost and related overhead, as well as certain operating expenses that are not allocated to the service operating segments. The Company earned revenue in the following service business categories: For the quarter ended September 30, -----------------------------------March 31, -------------------------------- 2003 2002 2001 ---- ---- Housekeeping services $49,414,525 $43,306,942$53,805,771 $47,654,743 Laundry and linen services 19,924,367 17,866,01821,828,640 19,230,715 Food Services 13,546,960 11,422,809 Maintenance services and Other 281,718 761,380 Food Services 13,424,120 10,566,023349,981 623,788 ----------- ----------- $83,044,730 $72,500,363$89,531,352 $78,932,055 =========== =========== For the nine months ended September 30, --------------------------------------- 2002 2001 ---- ---- Housekeeping services $146,421,798 $125,594,493 Laundry and linen services 58,994,287 51,599,357 Maintenance services and Other 1,308,049 2,218,478 Food Services 37,319,217 28,981,554 ------------ ------------ $244,043,351 $208,393,882 ============ ============ The Company has one client, a nursing home chain, which for the nine months ended September 30,in 2003 and 2002 and 2001 accounted for approximately 16%22% and 13%16%, respectively of consolidated revenues. WithIn respect to such client, the Company derived revenues from both operating segments. While the Company expects to continue its relationship with this client, the loss of such client would adversely affect the operations of the Company's two operating segments. -7- Note 4 - Earnings Per Common Share A reconciliation of the numerator and denominator of basic and diluted earnings per common share is as follows:
Quarter Ended September 30, 2002 --------------------------------March 31, 2003 ---------------------------- Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- ---------------- ------------ --------- Net income $ 2,210,586 ===========$2,545,912 ========== Basic earnings per common share $2,545,912 11,245,247 $ 2,210,586 11,317,662 $ .20.23 Effect of dilutive securities: Options 528,232429,140 (.01) ----------- ---------- ----------------- --------- Diluted earnings per commonCommon share $2,545,912 11,674,387 $ 2,210,586 11,845,894 $ .19 ===========.22 ========== ================= =========
Quarter Ended September 30, 2001 --------------------------------March 31, 2002 ---------------------------- Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- ---------------- ------------ --------- Net income $1,836,982$2,030,551 ========== Basic earnings per common share $1,836,982 10,916,889$2,030,551 11,169,039 $ .17.18 Effect of dilutive securities: Options 207,370403,106 - ---------- ---------- ---------------- Diluted earnings per Common share $1,836,982 11,124,259$2,030,551 11,572,145 $ .17.18 ========== ========== ================
Nine Months Ended September 30, 2002 ------------------------------------ Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- ------ Net income $ 6,435,824 =========== Basic earnings per common share $ 6,435,824 11,237,560 $ .57 Effect of dilutive securities: Options 508,763 (.02) ----------- ---------- ------- Diluted earnings per Common share $ 6,435,824 11,746,323 $ .55 =========== ========== =======
Nine Months Ended September 30, 2001 ------------------------------------ Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- ------ Net income $5,171,233 ========== Basic earnings per common share $5,171,233 10,916,253 $ .47 Effect of dilutive securities: Options 106,749 ---------- ---------- ------- Diluted earnings per Common share $5,171,233 11,023,002 $ .47 ========== ========== =======
Options to purchase approximately 359,401 and 743,277 shares of common stock at an average exercise price of $8.71 and $8.12 per common share for the quarter and nine month period ended September 30, 2001, respectively, were outstanding but not included in the computation of diluted earnings per common share because the options' exercise prices were greater than the average market value of the common shares. For the quarter and nine month period ended September 30, 2002, noNo outstanding options were excluded in the computation of diluted earnings per common share,at either March 31, 2003 or 2002 as none have an exercise price in excess of the average market value of the Company's Common Stock.Stock at such dates. Note 5 - EffectStock Based Compensation As permitted by the Statement of Recently IssuedFinancial Accounting Pronouncements Business Combinations and Intangible Assets - AccountingStandards No. 123, "Accounting for Goodwill --------------------------------------------------------------------- As of January 1, 2002,Stock Based Compensation", the Company has adopted SFAS 142, "Goodwillaccounts for stock-based compensation arrangements in accordance with provisions of Accounting Principles Board ("APB") Opinion No. 25 "Accounting for Stock Issued to Employees". Compensation expense for stock options issued to employees is based on the difference on the date of grant, between the fair value of the Company's stock and Other Intangible Assets", which eliminated the amortizationexercise price of purchased goodwill. Upon adoptionthe option. No stock-based employee compensation cost is reflected in net income, as all options granted under those plans had an exercise price equal to the market value of the underlying common stock at the date of grant. The Company accounts for equity instruments issued to nonemployees in accordance with the provisions of SFAS No. 142,123 and Emerging Issues Task Force ("EITF") Issue No. 96-18, "Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring, or in Conjunction With Selling, or in Conjunction With Selling Goods or Services". All transactions in which goods or services are the Company performed an impairment testconsideration received for the issuance of its goodwill (amounting to $1,612,322 at January 1, 2002) and determined that no impairmentequity instruments are accounted for based on the fair value of the recorded goodwill existed. Under SFAS No. 142, goodwill will be tested for impairment at least annually andconsideration received or the fair value of the equity instrument issued, whichever is more frequently if an event occurs which indicates the goodwill may be impaired. The following table presents a reconciliation of net income and earnings per share amounts, as reported in the financial statements, to those amounts adjusted for goodwill and intangible asset amortization determined in accordance with SFAS 142. For the Quarter Ended September 30, ----------------------------------- 2002 2001 ---- ---- Reported net income $2,210,586 $1,836,982 Addback: goodwill amortization - 26,906 ---------- ---------- Adjusted net income $2,210,586 $1,863,888 ========== ========== Basic earnings per Common share: Reported net income $ .20 $ .17 Goodwill amortization - - ---------- ---------- Adjusted net income $ .20 $ .17 ========== ========== Diluted earnings per Common share: Reported net income $ .19 $ .17 Goodwill amortization - - ---------- ---------- Adjusted net income $ .19 $ .17 ========== ==========reliably measurable. -8- For the Nine Months Ended September 30, --------------------------------------- 2002 2001 ---- ---- Reported net income $6,435,824 $5,171,233 Addback: goodwill amortization - 80,717 ---------- ---------- Adjusted net income $6,435,824 $5,251,950 ========== ========== Basic earnings per common share: Reported net income $ .57 $ .47 Goodwill amortization - .01 ---------- ---------- Adjusted net income $ .57 $ .48 ========== ========== Diluted earnings per common share: Reported net income $ .55 $ .47 Goodwill amortization - .01 ---------- ---------- Adjusted net income $ .55 $ .48 ========== ========== Accounting for the Impairment or Disposal of Long-lived Assets -------------------------------------------------------------- As of January 1,In December 2002, the Company has adopted SFAS No. 144, Accounting for the Impairment or Disposal of Long-lived Assets which supersedes SFAS No. 121, Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to be Disposed Of. The adoption of SFAS No. 144 had no effect on the Company. Accounting for Costs Associated with Exit or Disposal Activities ---------------------------------------------------------------- In July 2002, The Financial Accounting Standards Board ("FASB") issued SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure, an amendment of FASB Statement No. 123. " SFAS No. 148 amends SFAS No. 123, "Accounting for Stock-Based Compensation, " to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends the disclosure requirements of SFAS No. 123 to require prominent disclosure in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. The provisions of SFAS No. 148 are effective for fiscal years ending after December 15, 2002 and the interim disclosure provisions are effective for interim periods beginning after December 15, 2002. The Company continues to apply the intrinsic-value based method to account for stock options and complies with the new disclosure requirements beginning with the first quarter of its fiscal year ending December 31, 2003. The following table illustrates the effect on net income and earnings per share if the company had applied the fair value recognition provisions of SFAS No. 123 to stock based compensation:
(in thousands except per share data) Quarter ended March 31, ------------------------- 2003 2002 ------ ------ Net Income As reported $2,546 $2,031 Deduct: Total stock based employee compensation expense determined under fair value based method for all awards, net of related tax effects (748) (735) ------ ------ Pro forma net income $1,798 $1,296 ====== ====== Basic Earnings Per Common Share As reported $ .23 $ .18 Pro forma $ .16 $ .12 Diluted Earnings Per Common Share As reported $ .22 $ .18 Pro forma $ .15 $ .11
Note 6 - Recent Accounting Pronouncements In June 2002, the Financial Accounting Standards Board issued SFAS No. 146, Accounting"Accounting for Costs Associated with Exit or Disposal Activities ("SFAS 146")Activities". SFAS 146 addresses financial accounting and reporting for costs associated with exit or disposal activities and nullifies Emerging Issues Task Force (EITF) Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)". The principal difference between SFAS 146 and Issue 94-3 relates to its requirements for recognition of a liability for a cost associated with an exit or disposal activity. SFAS 146 requires that athe liability for a costcosts associated with an exit or disposal activity be recognized at their fair values when the liability isliabilities are incurred. Under Issue 94-3, a liabilityprevious guidance, liabilities for ancertain exit cost as defined in Issue 94-3 wascosts were recognized at the date of an entity's commitmentthat management committed to an exit plan. The provisions of this Statementplan, which is generally before the actual liabilities are incurred. As SFAS No. 146 is effective only for exit or disposal activities that are initiated after December 31, 2002. The Company has determined2002, the adoption of this new standard willstatement did not have no effecta material impact on its results of operations or financial condition.statements. -9- PART I. ITEM 2 - MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS RESULTS OF OPERATIONS The following table sets forth for the periods indicated the percentage which certain items bear to revenues:
Relation to Total Revenues -------------------------- For the Quarter Ended Sept 30, Nine Months Ended Sept 30, ------------------------------ -------------------------- 2002 2001 2002 2001 ---- ---- ---- ---- Revenues 100.0% 100.0% 100.0% 100.0% Operating costs and expenses: Costs of services provided 87.9 88.5 88.2 88.6 Selling, general and Administration 7.8 7.7 7.6 7.7 Interest income .1 .4 .2 .4 ----- ----- ----- ----- Income before income taxes 4.4 4.2 4.4 4.1 Income taxes 1.7 1.6 1.7 1.6 ----- ----- ----- ----- Net income 2.7%Relation to Total Revenues For the Quarter Ended March 31, 2003 2002 ----- ---- Revenues 100.0% 100.0% Operating costs and expenses: Costs of services provided 87.9 88.3 Selling, general and administration 7.6 7.6 Interest income .2 .2 ----- ----- Income before income taxes 4.7 4.3 Income taxes 1.9 1.7 ----- ----- Net income 2.8% 2.6% 2.7% 2.5% ===== ===== ===== =====
Revenues for the first quarter and nine month period ended September 30, 2002of 2003 increased approximately 15% and 17%, respectively as13.4% compared to the corresponding 2001 periods.2002 quarter. The growth in revenues in each period is primarily a result of a net increase in service agreements entered into with new clients, as well as providing additional services to existing clients. Additionally, in the third quarter and nine month period, approximately 73% and 77%, respectivelyApproximately 80% of the revenue growth resulted byfrom the Company's housekeeping, laundry and linen, and other services provided. Thesegment, with the remaining approximately 27% third quarter's, and the 23% nine month period's revenue growth being generated from the Company's food service division.segment. The Company believes that in 20022003 both housekeeping, laundry, linen and other services, and food services' revenues, as a percentage of total revenues, will remain approximately the same as their respective 20012002 percentages. The Company has one client, a nursing home chain, which for the nine month periods ended September 30,in 2003 and 2002 and 2001 accounted for approximately 16%22% and 13%16%, respectively of consolidated revenues. WithIn respect to such client, the Company derived revenues from both operating segments. While the Company expects to continue its relationship with this client, the loss of such client would adversely affect the operations of the Company's two operating segments. Cost of services provided as a percentage of revenues decreased to 87.9%87.9 % for the thirdfirst quarter of 20022003 from 88.588.3 % in the corresponding 20012002 quarter. The primary factors affecting specific variations in the 2002 third quarter's2003 cost of services provided as a percentage of revenue and its affecteffect on the respective .6% decrease are as follows: a decrease of .9% in labor costs, which is primarily a result of efficiencies achieved in managing the housekeeping, laundry, linen and other services' segment labor; a decrease of ..4% in workers' compensation insurance. Offsetting these decreases were increases of .7% in bad debt expense and .5% in the cost of supplies consumed in performing housekeeping, laundry and linen services. Cost of services provided as a percentage of revenue decreased to 88.2% for the nine month period ended September 30, 2002 from 88.6% in the same 2001 period. The primary factors affecting specific variations in the 2002 nine month period's cost of services provided as a percentage of revenue and its affect on the respective .4% decrease are as follows: a decrease of .7% in labor costs which is primarily a result of efficiencies achieved in managing the housekeeping, laundry, linen and other services' segment labor. Offsetting these decreases were increases of .4% in health insurance and employee benefits'benefits; offsetting this decrease were increases of .3% each in labor costs and .4%the cost of supplies consumed in bad debt expense.providing services. The increase cost of supplies was attributable to increase costs associated with the food service segment. -10- Selling, general and administrative expenses as a percentage of revenue remained essentially unchanged at 7.6% in the 2002 third quarter and nine month period ended September 30, 20022003 compared to 2002. As a result of the same 2001 periods. These results are primarily attributablematters discussed above, 2003 net income increased to the Company's ability to control these expenses while comparing them to2.8% as a greaterpercentage of revenue base in the respective periods. Interest income decreased in both the third quarter and nine month period ended September 30, 2002, as compared to the corresponding 2001 periods. The decreases are attributable to lower rates of return on the Company's cash balances, as well as a decrease2.6% in the net asset value of funds invested through the Company's Deferred Compensation Plan.2002. Critical Accounting Policies The policies discussed below are considered by the Company's management to be critical to an understanding of the Company's financial statements because their application places the most significant demands on management's judgment. Therefore, it should be noted that financial reporting results rely on estimating the effect of matters that are inherently uncertain. Specific risks for these critical accounting policies are described in the following paragraphs. For all of these policies, management cautions that future events rarely develop exactly as forecast, and the best estimates routinely require adjustment. The two policies discussed are not intended to be a comprehensive list of all of our accounting policies. In many cases, the accounting treatment of a particular transaction is specifically dictated by generally accepted accounting principles, with no need for management's judgment in their application. There are also areas in which management's judgment in selecting another available alternative would not produce a materially different result. See our audited consolidated financial statements and notes thereto which are included in our Annual Report for the year ended December 31, 2002 which contain accounting policies and other disclosures required by generally accepted accounting principles. Allowance for Doubtful Accounts - ------------------------------- The allowance for doubtful accounts is established as losses are estimated to have occurred through a provision for bad debts charged to earnings. The allowance for doubtful accounts is evaluated based on management's periodic review of accounts and notes receivable and is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available. The Company has had varying collection experience with respect to its accounts and notes receivable. When contractual terms are not met, the Company generally encounters difficulty in collecting amounts due from certain of its clients. Therefore, the Company has sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients includehave included those in bankruptcy, those who have terminated service agreements and slow payers experiencing financial difficulties. In making its credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, management considers the general collection risks associated with trends in the long-term care industry. The Company also establishes credit limits, as well as performing ongoing credit evaluation and account monitoring procedures to minimize the risk of loss. -11- In accordance with the risk of extending credit, the Company regularly evaluates its accounts and notes receivable for impairment or loss of value and when appropriate will provide in its Allowance for Doubtful Accounts for such receivables. The Company generally follows a policy of reserving for receivables from clients in bankruptcy, as well as clients with which the Company is in litigation for collection. Correspondingly, once the Company's recovery of a receivable is determined through either litigation, bankruptcy proceedings or negotiation at less than the recorded amount on its balance sheet, it will charge-off the applicable amount to the Allowance for Doubtful Accounts. Notwithstanding the Company's efforts to minimize its credit risk exposure, the Company's clients could be adversely affected if future industry trends, as more fully discussed under liquidityLiquidity and capital resourcesCapital Resources below and as further described in the Company's Form 10-K filed with Securities and Exchange Commission for the year ended December 31, 20012002 in Part I thereof under "Government Regulation of Clients", "Competition" and "Service Agreements/Collections", change in such a manner as to negatively impact their cash flows. If the Company's clients experience such significant impact in their cash flows, it could have a material adverse effectaffect on the Company's results of operations and financial condition. At September 30,December 31, 2002, the Company hashad receivables of approximately $4,000,000 ( $1,500,000,($1,500,000, net of reserves )reserves) from a client group currently Debtors in a Chapter 11 bankruptcy proceeding.proceedings. During the first quarter of 2003, this client group filed a plan of reorganization with the Bankruptcy Court. The Company expects theestimates that it will receive approximately $180,000 from this client group will file bankruptcy plans sometimeunder such plan. The Company has increased its bad debt provision and charged-off to the Allowance for Doubtful Accounts approximately $3,820,000 of such receivables during 2003. If the amount collected is materially less than $1,500,000, it could adversely affect the Company's resultsfirst quarter of operations and financial condition.2003. Accrued Insurance Claims - ------------------------ The Company currently has a Paid Loss Retrospective Insurance Plan for general liability and workers' compensation insurance. Under these plans, pre-determined loss limits are arranged with an insurance company to limit both the Company's per occurrence cash outlay and annual insurance plan cost. For workers' compensation, the Company records a reserve based on the present value of future payments, including an estimate of claims incurred but not reported, that are developed as a result of a review of the Company's historical data and actuarial analysis done by an independent company specialist. The present value of the payout is determined by applying an 8% discount factor against the estimated remaining pay-out period. For general liability, the Company records a reserve for the estimated ultimate amounts to be paid for known claims. Management regularly evaluates its claims'claim pay-out experience, present value factor and other factors related to the nature of specific claims in arriving at the basis for its accrued insurance claims' estimate. Management evaluations are based primarily on current information derived from reviewing Companythe Company's claims' experience and industry trends. In the event that the Company's claims' experience and/or industry trends result in an unfavorable change, it could have an adverse effectaffect on the Company's results of operations and financial condition. -12- Liquidity and Capital Resources At September 30, 2002March 31, 2003 the Company had working capital and cash of $92,828,837$97,388,166 and $42,293,113,$48,101,554, respectively compared to December 31, 20012002 working capital and cash of $83,107,545$94,222,399 and $34,259,334.$48,320,098, respectively. The Company's current ratio at September 30, 2002March 31, 2003 increased to 7.16.4 to 1 from 5.75.6 to 1 at December 31, 2001.2002 primarily as a result of the timing of payments for payroll and payroll taxes. Management views the Company's cash $42,293,113and cash equivalents of $48,101,554 at September 30, 2002March 31, 2003 as its principal measure of liquidity. The net cash provided byused in the Company's operating activities was $7,955,813$45,077 for the nine month periodquarter ended September 30, 2002March 31, 2003 as compared to net cash provided byused in operating activities of $4,560,768$1,008,573 in the same 2001 nine month period.2002 quarter. The principal sources of net cash flows from operating activities for the nine month periodquarter ended September 30,March 31, 2003 and 2002 were net income which has been reduced for noncash charges to operations for bad debt provisions, and depreciation and amortization.provisions. Additionally, operating activities' cash flows were increased by the timing of payments underfor accounts payable of $1,786,912 in the Company's various insurance plans of $1,328,731 during the 2002 nine month period.quarter ended March 31, 2003. The operating activities that used the largest amount of cash during the nine month periodquarters ended September 30,March 31, 2003 and 2002 were a decrease of $3,430,840decreases in accrued payroll and payroll related taxes asof $4,507,883 and $3,896,805, respectively. Additionally, in the quarter ended March 31, 2003 a $1,275,203 increase in prepaid expenses and other assets, which was the result of the timing of such payments, as well aspayments. Additionally, operating activities' cash flows in the first quarter of 2003 were negatively impacted by a $1,933,792 net increasesincrease in accounts and notes receivable and long term notes receivable of $1,257,691.receivable. The increasesnet increase in accounts and notes receivable and long term notes receivablethese amounts resulted primarily from the growth in the Company's revenues, as well as the timing of collections from clients. The principal sources of net cash flows from operating activities for the nine month period ended September 30, 2001 were net income, charges to operations for bad debt provisions and depreciation and amortization. Additionally, operating activities' cash flows were increased by the timing of payments under the Company's various insurance plans of $1,510,739 in the nine month period ended September 30, 2001. The operating activities that used the largest amount of cash during the nine month period ended September 30, 2001 were net increases in accounts and notes receivable and long term notes receivable of $3,896,919. These increases resulted primarily from the growth in the Company's revenues, as well as the timing of collections from clients. Additionally, operating activities' cash flows in the nine month period ended September 30, 2001 were negatively impacted by a $2,868,973 decrease in accrued payroll and related payroll taxes resulting from the timing of such payments. The Company's principal use of cash in investing activities in each of the nine month periodsquarters ended September 30,March 31, 2003 and 2002, and 2001, respectively was the purchase of housekeeping equipment and computer software and equipment. The Company expends considerable effort to collect the amounts due for its services on the terms agreed upon with its clients. Many of the Company's clients participate in programs funded by federal and state governmental agencies which historically have encountered delays in making payments to its program participants. The Balance Budget Act of 1997 ("BBA") changed Medicare policy in a number of ways, most notably the phasing in, effective July 1, 1998 of a Medicare Prospective Payment System ("PPS") for skilled nursing facilities which significantly changed the reimbursement procedures and the amounts of reimbursement they receive. Many of the Company's clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates. Therefore, they have been and continue to be adversely affected by changes in applicable laws and regulations, as well as other trends in the long-term care industry. This has resulted in certain of the Company's clients filing for bankruptcy protection. Others may follow. Since the passage of the BBA, Congress has passed additional legislation, principally the Balanced Budget Refinement Act of 1999 ("BBRA") and the Benefit Improvement and Protection Act of 2000 ("BIPA"). These enactments were intended primarily to mitigate, temporarily, the reduction in reimbursement for skilled nursing facilities under the Medicare PPS. In total, four add-on payments were established by the enactments to offset the impact of PPS. On April 23, 2002, the Center for Medicare and Medicaid Services ("CMS") announced that it would delay implementation of any refinements to the scope of two of the add-on payments enacted pursuant to the BBRA and BIPA, thereby extending the related add-ons to at least September 30, 2003. The other two add-on payment provisions expired on September 30, 2002. The Senate introduced legislation during the first week of October 2002 which included a partial reinstatement of the add-on payment provision limited to the nursing component of the Medicare rate. This legislative proposal would provide for certain annual increases beginning in 2003 through 2005. There can be no assurance as to whether this proposal will be adopted. Any decisions by the government to discontinue or adversely modify any legislation relating to reimbursement funding rates will have a material adverse effect on the Company's clients' revenues.-13- These factors, in addition to delays in payments from clients have resulted in and could continue to result in significant additional bad debts in the near future. Whenever possible, when a client falls behind in making agreed-upon payments, the Company converts the unpaid accounts receivable to interest bearing promissory notes. The promissory notes receivable provide a means by which to further evidence the amounts owed and provide a definitive repayment plan and therefore may ultimately enhance the Company's ability to collect the amounts due. At September 30, 2002March 31, 2003 and December 31, 2001,2002, the Company had approximately, net of reserves, $13,410,000$15,229,000 and $14,159,000,$14,385,000, respectively of such notes outstanding. In some instances the Company obtains a security interest in certain of the debtors' assets. Additionally, the Company considers restructuring service agreements from full service to management-only service in the case of certain clients experiencing financial difficulties. The Company believes that the restructuring provides it with a means to maintain a relationship with the client while at the same time minimizing collection exposure. The Company has had varying collection experience with respect to its accounts and notes receivable. When contractual terms are not met, the Company generally encounters difficulty in collecting amounts due from certain of its clients. Therefore, the Company has sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those in bankruptcy, those who have terminated service agreements and slow payers experiencing financial difficulties. In order to provide for these collection problems and the general risk associated with the granting of credit terms, the Company has recorded bad debt provisions (in an Allowance for Doubtful Accounts) of $4,950,000 and $3,350,000$1,500,000 in the nine month periodseach of the quarters ended September 30, 2002March 31, 2003 and 2001, respectively.2002. These provisions represent approximately 2.0%1.7% and 1.6%1.9%, as a percentage of revenue for such respective periods. In making its evaluation,credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, management considers the general collection risk associated with trends in the long-term care industry. The Company also establishes credit limits, as well as performing ongoing credit evaluation and account monitoring procedures to minimize the risk of loss. Notwithstanding the Company's efforts to minimize its credit risk exposure, the Company's clients could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. If the Company's clients experience such significant impact in their cash flows, it could have a material adverse affecteffect on the Company's results of operations and financial condition. At September 30,December 31, 2002, the Company hashad receivables of approximately $4,000,000 ( $1,500,000,($1,500,000, net of reserves )reserves) from a client group currently Debtors in Chapter 11 bankruptcy proceedings. During the first quarter of 2003, this client group filed a plan of reorganization with the Bankruptcy Court. The Company expects theestimates that it will receive approximately $180,000 from this client group will file bankruptcy plans sometimeunder such plan. The Company has increased its bad debt provision and charged-off to the Allowance for Doubtful Accounts approximately $3,820,000 of such receivables during the first quarter of 2003. If the amount collected is materially less than $1,500,000, it could adversely affect the Company's results of operations and financial condition.-14- The Company currently has a Paid Loss Retrospective Insurance Plan for general liability and workers' compensation insurance. Under these plans, pre-determined loss limits are arranged with an insurance company to limit both the Company's per occurrence cash outlay and annual insurance plan cost. For workers' compensation, the Company records a reserve based on the present value of future payments, including an estimate of claims incurred but not reported, that are developed as a result of a review of the Company's open claims and actuarial analysis done by an independent company specialist. The present value of the payout is determined by applying an 8% discount factor against the estimated remaining pay-out period. For general liability, the Company records a reserve for the estimated ultimate amounts to be paid for known claims. Management regularly evaluates its claims'claim pay-out experience, present value factor and other factors related to the nature of specific claims in arriving at the basis for its accrued insurance claims' estimate. Management evaluations are based primarily on current information derived from reviewing Companythe Company's claims' experience and industry trends. In the event that the Company's claims' experience and/or industry trends result in an unfavorable change, it could have an adverse affecteffect on the Company's results of operations and financial condition. The Company has an $18,000,000 bank line of credit on which it may draw to meet short-term liquidity requirements in excess of internally generated cash flow. This facility expires on September 30, 2003. The Company believes the line will be renewed at that time. Amounts drawn under the line are payable on demand. At September 30, 2002,March 31, 2003, there were no borrowings under the line. However, at such date, the Company had outstanding $14,500,000 of irrevocable standby letters of credit, which relate to payment obligations under the Company's insurance program. As a result of the letters of credit issued, the amount available under the line was reduced by $14,500,000 at September 30, 2002. In addition, the Company has lease commitments totaling $2,613,790 through 2008.March 31, 2003. The level of capital expenditures by the Company is generally dependent on the number of new clients obtained. Such capital expenditures primarily consist of housekeeping equipment and laundry and linen equipment installations. Although the Company has no specific material commitments for capital expenditures through the end of calendar year 2002,2003, it estimates that it will incur capital expenditures of approximately $2,500,000 during this period in connection with housekeeping equipment and laundry and linen equipment installations in its clients' facilities, as well as expenditures relating to internal data processing hardware and software requirements. The Company believes that its cash from operations, existing balances and credit line will be adequate for the foreseeable future to satisfy the needs of its operations and to fund its continued growth. However, should cash flows from current operations not be sufficient, the Company would utilize its existing working capital and if necessary seek to obtain necessary working capital from such sources as long-term debt or equity financing. In accordance with the Company's previously announced authorizations to purchase its outstanding common stock, the Company expended approximately $342,000 to purchase 28,700 shares of its common stock during the nine month period ended September 30, 2002 at an average price of $11.92 per common share. Pursuant to previous Board of Directors' actions,At March 31, 2003, the Company remains authorized to purchase up to 603,900 shares of its outstanding common stock pursuant to previous Board of Directors' action. Although the Company did not make any such purchases during the quarter ended March 31, 2003, it purchased during April, 2003, 14,400 shares at an additional 757,750.average price of $11.34 per common share. -15- ITEM 3 - QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK The Company's exposure to market risk is not significant. ITEM 4 - PROCEDURES AND CONTROLS Within the 90 days prior to the date of this report, the Company carried out an evaluation, under the supervision and with the participation of the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures pursuant to Exchange Act Rule 13a-14. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures are effective. There were no significant changes in the Company's internal controls or in other factors that could significantly affect these controls subsequent to the date of their evaluation. Cautionary Statements Regarding Forward Looking Statements Certain matters discussed include forward-looking statements that are subject to risks and uncertainties that could cause actual results or objectives to differ materially from those projected. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such risks and uncertainties include, but are not limited to, risks arising from the Company providing its services exclusively to the health care industry, primarily providers of long-term care; credit and collection risks associated with this industry; one client accounting for 16%approximately 22% of revenuerevenues in 2002;2003; the Company's claims experience related to workers' compensation and general liability insurance; the effects of changes in laws and regulations governing the industry and risk factors described in the Company's Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 20012002 in Part I thereof under "Government Regulation of Clients", "Competition" and "Service Agreements/Collections". Many of the Company's clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates, which have been and continue to be adversely affected by the change in Medicare payments under the 1997 enactment of Prospective Payment System ("PPS"). That change, and the lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry have resulted in certain of the Company's clients filing for bankruptcy protection. Others may follow. Any decisions by the government to discontinue or adversely modify legislation related to reimbursement funding rates will have a material adverse effectaffect on the Company's clients. These factors, in addition to delays in payments from clients hashave resulted in and could continue to result in significant additional bad debts in the near future. Additionally, the Company's operating results would be adversely affected if unexpected increases in the costs of labor and labor related costs, materials, supplies and equipment used in performing its services could not be passed on to clients. In addition, the Company believes that to improve its financial performance it must continue to obtain service agreements with new clients, provide new services to existing clients, achieve modest price increases on current service agreements with existing clients and maintain internal cost reduction strategies at the various operational levels of the Company. Furthermore, the Company believes that its ability to sustain the internal development of managerial personnel is an important factor impacting future operating results and successfully executing projected growth strategies. -16- Effects of Inflation All of the Company's service agreements allow it to pass through to its clients increases in the cost of labor resulting from new wage agreements. The Company believes that it will be able to recover increases in costs attributable to inflation by continuing to passpassing through such cost increases to its clients. Item 4. Controls and Procedures Within the 90 days prior to the date of this report, the Company carried out an evaluation, under the supervision and with the participation of the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures pursuant to Exchange Act Rule 13a-14. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures are effective in timely alerting them to material information, relating to the Company ( including its consolidated subsidiaries ), required to be included in the Company's periodic Securities and Exchange Commission filings. No significant changes were made in the Company's internal controls or in other factors that could significantly affect these controls subsequent to the date of their evaluation. Disclosure controls and procedures are those controls and other procedures that are designed to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Securities and Exchange Commission's rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company's management, including the Company's principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding disclosure. PART II. Other Information ----------------- Item 1. Legal Proceedings. Not Applicable Item 2. Changes in Securities. Not Applicable Item 3. Defaults under Senior Securities. Not Applicable Item 4. Submission of Matters to a Vote of Security Holders Not Applicable Holders Item 5. Other Information. a) None Item 6. Exhibits and Reports on Form 8-K. a) Exhibits - Certifications99.1 Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 99.2 Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 b) Reports on Form 8-K - None -17- Exhibit I CERTIFICATIONS - -------------- I, Daniel P. McCartney, Chief Executive Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Healthcare Services Group, Inc.; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the periods covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrants other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures ( as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have; a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period this quarterly report is prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's Board of Directors. a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officer and I have indicated in this quarterly report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: October 22, 2002April 25, 2003 /s/ Daniel P. McCartney ----------------------- Daniel P. McCartney Chief Executive Officer -18- Exhibit II I, James L. DiStefano, Chief Financial Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Healthcare Services Group, Inc.; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the periods covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrants other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures ( as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have; a. designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period this quarterly report is prepared; b. evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c. presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's Board of Directors. a. all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b. any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officer and I have indicated in this quarterly report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: October 22, 2002April 25, 2003 /s/ James L. DiStefano --------------------------------------------- James L. DiStefano Chief Financial Officer Exhibit III CERTIFICATION OF CHIEF EXECUTIVE OFFICER Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. Sec 1350), the undersigned, Daniel P. McCartney, Chief Executive Officer of Healthcare Services Group, Inc., a Pennsylvania corporation (the "Company"), does hereby certify, to his knowledge, that: The Quarterly Report on Form 10-Q for the quarter ended September 30, 2002 of the Company (the "Report") fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/ Daniel P. McCartney ----------------------- Daniel P. McCartney Chief Executive Officer October 22, 2002 Exhibit IV CERTIFICATION OF CHIEF FINANCIAL OFFICER Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. Sec 1350), the undersigned, James L. DiStefano, Chief Financial Officer of Healthcare Services Group, Inc., a Pennsylvania corporation (the "Company"), does hereby certify, to his knowledge, that: The Quarterly Report on Form 10-Q for the quarter ended September 30, 2002 of the Company (the "Report") fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/ James L. DiStefano ---------------------- James L. DiStefano Chief Financial Officer October 22, 2002-19- SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant had duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. HEALTHCARE SERVICES GROUP, INC. October 22, 2002------------------------------- April 25, 2003 /s/ Daniel P. McCartney - -------------------------------------------------- -------------------------------------- Date DANIEL P. McCARTNEY, Chief Executive Officer October 22, 2002April 25, 2003 /s/ Thomas A. Cook - -------------------------------------------------- -------------------------------------- Date THOMAS A. COOK, President and Chief Operating Officer October 22, 2002April 25, 2003 /s/ James L. DiStefano - -------------------------------------------------- -------------------------------------- Date JAMES L. DiSTEFANO, Chief Financial Officer and Treasurer October 22, 2002April 25, 2003 /s/ Richard W. Hudson - -------------------------------------------------- -------------------------------------- Date RICHARD W. HUDSON, Vice President-Finance, Secretary and Chief Accounting Officer -20-