UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D. C. 20549

                                    FORM 10-Q

            QUARTERLY REPORT UNDERPURSUANT TO SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For Quarter Ended March 31,the quarterly period ended June 30, 2004 Commission File Number  0-120152


                         HEALTHCARE SERVICES GROUP, INC.
             -------------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

           Pennsylvania                                       23-2018365
- -------------------------------                     ----------------------------
(State or other jurisdiction of                     (IRS Employer Identification
 incorporation or organization)                               number)

           3220 Tillman Drive-Suite 300, Bensalem, Pennsylvania 19020
           --------------------------------------------------------------------------------------------------------------------------
              (Address of principal executive office)      (Zip code)

Registrant's telephone number, including area code: 215-639-4274
                                                    ------------

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months ( or for such shorter period that the registrant was
required to file such reports) and (2) has been subject to such filing
requirements for past 90 days.

                      YES   X            NO
                          -----             -----

Indicate by check mark whether the registrant is an Accelerated Filer (
       as(as
defined in Rule 12b-2 of the Exchange Act )Act)

                      YES   X            NO
                          -----             -----

Number of shares of common stock issued and outstanding as of April 28,July 26, 2004 is 17,527,286
                                Total17,198,305








                                      INDEX


PART I.                FINANCIAL INFORMATION                            PAGE NO.
                       ---------------------                            --------

Item 1.     Financial Statements (Unaudited)

            Consolidated Balance Sheets as of
            June 30, 2004 and December 31, 2003                            2

            Consolidated Statements of Income for the Three
            Months Ended June 30, 2004 and 2003                            3

            Consolidated Statements of Income for the Six
            Months Ended June 30, 2004 and 2003                            4

            Consolidated Statements of Cash Flows for the Six
            Months ended June 30, 2004 and 2003                            5

            Consolidated Statement of Stockholders' Equity
            for the Six Months ended June 30, 2004                         6

            Notes To Consolidated Financial Statements                   7 - 12

Item 2.     Management's  Discussion and Analysis of
            Financial Condition and Results Of Operations               13 - 21

Item 3.     Quantitative and Qualitative Disclosures About
            Market Risk                                                    21

Item 4.     Controls and Procedures                                        22

Pages



INDEX PART I. FINANCIAL INFORMATION PAGE NO. --------------------- -------- Item 1. Financial Statements (Unaudited) Consolidated Balance Sheets as of March 31, 2004 and December 31, 2003 2 Consolidated Statements of Income for the Three Months Ended March 31, 2004 and 2003 3 Consolidated Statements of Cash Flows for the Three Months ended March 31, 2004 and 2003 4 Consolidated Statement of Stockholders' Equity as of March 31, 2004 5 Notes To Consolidated Financial Statements 6 - 9 Item 2. Management's Discussion and Analysis of Financial Condition and Results Of Operations 10 - 15 Item 3. Quantitative and Qualitative Disclosure About Market Risk 16 Item 4. Controls and Procedures 17 Part II. Other Information 17 ----------------- Signatures 19 Exhibits - Certifications 20 - 22
PART II. OTHER INFORMATION ----------------- Item 1. Legal Proceedings 23 Item 2. Changes in Securities, Use of Proceeds And Issuer Purchases of Equity Securities 23 Item 3. Defaults Upon Senior Securities 23 Item 4. Submission of Matters to a Vote of Security Holders 23 Item 5. Other Information 24 Item 6. Exhibits and Reports on Form 8-K 24 Signatures 25 -1- PART I- FINANCIAL INFORMATION --------------------- ITEM 1.- FINANCIAL STATEMENTS Consolidated Balance Sheets
(Unaudited) March 31,June 30, December 31, 2004 2003 ----------------------------------------------------------------------- ASSETS CURRENT ASSETS: Cash and cash equivalents $ 67,343,84774,726,696 $ 64,180,697 Accounts and notes receivable, less allowance for doubtful accounts of $3,987,000$2,784,000 in 2004 and $3,414,000 in 2003 55,052,80854,388,779 58,145,440 Inventories and supplies 10,720,26810,832,419 10,454,838 Deferred income taxes 2,268,6981,811,603 2,016,798 Prepaid expenses and other 3,813,2733,750,894 3,312,959 -------------- --------------------------- ------------- Total current assets 139,198,894145,510,391 138,110,732 PROPERTY AND EQUIPMENT: Laundry and linen equipment installations 2,243,4992,199,450 2,190,388 Housekeeping and office equipment 13,336,72313,637,507 12,830,794 Autos and trucks 79,639 79,639 -------------- -------------- 15,659,861------------- ------------- 15,916,596 15,100,821 Less accumulated depreciation 10,936,00011,235,557 10,489,224 -------------- -------------- 4,723,861------------- ------------- 4,681,039 4,611,597 NOTES RECEIVABLE- long term portion, 7,930,505net 5,733,094 7,904,195 DEFERRED COMPENSATION FUNDING 3,093,0673,458,286 2,847,575 DEFERRED INCOME TAXES- long term portion 3,088,1913,670,486 3,134,691 OTHER NONCURRENT ASSETS 1,719,342 1,719,342 -------------- --------------------------- ------------- $ 159,753,860164,772,638 $ 158,328,132 ============== =========================== ============= LIABILITIES AND STOCKHOLDERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 6,368,4327,128,272 $ 6,536,395 Accrued payroll, accrued and withheld payroll taxes 9,212,90414,854,321 14,127,469 Other accrued expenses 2,133,9192,493,999 874,523 Income taxes payable 656,418396,191 178,862 Accrued insurance claims 3,060,7113,202,278 2,978,974 -------------- --------------------------- ------------- Total current liabilities 21,432,38428,075,061 24,696,223 ACCRUED INSURANCE CLAIMS- long term portion 9,182,1359,606,833 8,936,921 DEFERRED COMPENSATION LIABILITY 3,805,5324,244,521 3,496,810 COMMITMENTS AND CONTINGENCIES STOCKHOLDERS' EQUITY: Common stock, $.01 par value: 45,000,000 shares authorized, 18,081,61618,154,000 shares issued in 2004 and 17,938,613 in 2003 180,816181,540 179,386 Additional paid in capital 34,989,85335,641,165 33,515,234 Retained earnings 93,565,65496,042,074 91,178,370 Common stock in treasury, at cost, 603,907963,565 shares in 2004 and 652,238 in 2003 (3,402,514)(9,018,556) (3,674,812) -------------- --------------------------- ------------- Total stockholders' equity 125,333,809122,846,223 121,198,178 -------------- --------------------------- ------------- $ 159,753,860164,772,638 $ 158,328,132 ============== =========================== =============
See accompanying notes. -2- CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
FOR THE THREE MONTHS ENDED MARCH 31,JUNE 30, 2004 2003 ---------------- ------------------------------ ------------- Revenues $ 106,621,820110,489,485 $ 89,531,35292,805,714 Operating costs and expenses: Costs of services provided 93,396,926 78,690,85597,340,454 81,636,195 Selling, general and administrative 8,014,901 6,796,7887,760,779 7,075,887 Other Income :Income: Investment and interest income 142,202 199,203306,057 190,878 ------------- ------------ Income before income taxes 5,352,195 4,242,9125,694,309 4,284,510 Income taxes 2,034,000 1,697,0002,164,000 1,624,000 ------------- ------------ Net Income $ 3,318,1953,530,309 $ 2,545,9122,660,510 ============= ============ Basic earnings per common share $ 0.20 $ 0.16 ============= ============ Diluted earnings per common share $ 0.19 $ 0.15 ============= ============ Diluted earnings per common share $ 0.18 $ 0.15 ============= ============ Cash dividends per common share $ 0.0530.06 $ -- ============= ============ Basic weighted average number of common shares outstanding 17,476,278 16,867,87117,483,148 16,956,909 ============= ============ Diluted weighted average number of common shares outstanding 18,429,590 17,511,58118,467,080 17,577,611 ============= ============
See accompanying notes. -3- CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
FOR THE SIX MONTHS ENDED JUNE 30, 2004 2003 ---------------- -------------- Revenues $ 217,111,305 $ 182,337,066 Operating costs and expenses: Costs of services provided 190,788,869 160,327,050 Selling, general and administrative 15,775,680 13,872,674 Other Income: Investment and interest income 499,747 390,081 ------------- ------------ Income before income taxes 11,046,503 8,527,423 Income taxes 4,198,000 3,321,000 ------------- ------------ Net Income $ 6,848,503 $ 5,206,423 ============= ============= Basic earnings per common share $ 0.39 $ 0.31 ============= ============= Diluted earnings per common share $ 0.37 $ 0.30 ============= ============= Cash dividends per common share $ 0.11 $ -- ============= ============= Basic weighted average number of common shares outstanding 17,483,836 16,912,637 ============= ============= Diluted weighted average number of common shares outstanding 18,452,458 17,544,844 ============= =============
See accompanying notes. -4- CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
FOR THE THREESIX MONTHS ENDED MARCH 31, -----------------------------JUNE 30, ---------------------------------------------- 2004 2003 ------------- ----------------------------------- --------------------- Cash flows from operating activities: Net Income $ 3,318,1956,848,503 $ 2,545,9125,206,423 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation 482,961 500,093975,785 1,016,865 Bad debt provision 1,000,000 1,500,0001,750,000 2,950,000 Deferred income taxes (benefit) (205,400) 806,000(330,600) 382,900 Tax benefit of stock option transactions 428,035 52,740642,912 326,485 Unrealized (gain) loss on deferred compensation fund investments (83,382) 30,712 Changes in operating assets and liabilities: Accounts and notes receivable 2,092,632 (2,023,620)2,006,661 (2,308,548) Prepaid income taxes 680,541-- 883,282 Inventories and supplies (265,430) (987,412)(377,581) (1,048,250) Notes Receivable--long-term (26,311) 89,828receivable- long term 2,171,100 532,560 Deferred compensation funding (245,492) (230,446)(527,329) (485,767) Accounts payable and other accrued expenses 1,091,433 1,503,6292,211,353 682,539 Accrued payroll, accrued and withheld payroll taxes (4,548,387) (4,302,684)1,093,030 482,112 Deferred compensation liability 308,722 283,283747,711 565,637 Income taxes payable 477,556 --217,329 528,500 Accrued insurance claims 326,951 787,016893,216 1,541,517 Prepaid expenses and other assets (500,314) (1,044,758)(437,935) (1,052,678) ------------- --------------------------- Net cash provided by operating activities 3,735,151 160,12217,800,773 10,234,289 ------------- --------------------------- Cash flows from investing activities: Disposals of fixed assets 54,783 60,551118,872 112,929 Additions to property and equipment (650,008) (569,119)(1,164,099) (1,114,138) ------------- --------------------------- Net cash used in investing activities (595,225) (508,568)(1,045,227) (1,001,209) ------------- --------------------------- Cash flows from financing activities: Dividends paid (930,911)(1,984,799) -- ReissuancePurchase of treasury stock 1,534(5,617,004) (163,448) Reissue of treasury stock pursuant to Dividend Reinvestment Plan 3,684 -- Proceeds from the exercise of stock options 952,601 129,9021,388,572 996,863 ------------- --------------------------- Net cash provided by (used in) financing activities 23,224 129,902(6,209,547) 833,415 ------------- --------------------------- Net increase (decrease) in cash and cash equivalents 3,163,150 (218,544)10,545,999 10,066,495 Cash and cash equivalents at beginning of the period 64,180,697 48,320,098 ------------- --------------------------- Cash and cash equivalents at end of the period $ 67,343,84774,726,696 $ 48,101,55458,386,593 ============= =========================== Supplementary Cash Flow Information: Issuance of 48,224 shares of Common Stock in 2004 and 36,212 shares of Common Stock in 2003 pursuant to Employee Stock Plans $ 366,177 $ 205,199 ============= ===========================
See accompanying notes. -4- Consolidated Statements of Stockholders' Equity (Unaudited)
For the ThreeSix Months Ended March 31,June 30, 2004 ------------------------------------------------------------------------------- Additional Total Common Stock Paid-in Retained Treasury Stockholders' Shares Amount Capital Earnings Stock Equity ---------------- --------- ------------ ------------------ ------ ---------- -------- -------- ------------- -------------- Balance, December 31, 2003 17,938,613 $179,386 $33,515,234 $91,178,370 ($3,674,812) $121,198,178 Net income 3,318,195 3,318,1956,848,503 6,848,503 Exercise of stock options 143,003 1,430 951,171 952,601215,387 2,154 1,386,418 1,388,572 Tax benefit arising from stock option transactions 428,035 428,035642,912 642,912 Purchase of common stock for treasury (359,798 shares) (5,617,004) (5,617,004) Shares issued pursuant to Employee Stock Plans (48,224 shares) 94,478 271,699 366,177 Cash dividends paid - $.053$.11 per common share (930,911) (930,911)(1,984,799) (1,984,799) Shares issued pursuant to Dividend Reinvestment Plan (107(247 shares) 935 599 1,534 ---------------- ---------2,123 1,561 3,684 ---------- -------- ----------- ----------- ----------- ------------ ------------ ------------- -------------- Balance, March 31,June 30, 2004 18,081,616 $180,816 $34,989,853 $93,565,65418,154,000 $181,540 $35,641,165 $96,042,074 ($3,402,514) $125,333,809 ================ =========9,018,556) $122,846,223 ========== ======== =========== =========== =========== ============ ============ ============= ==============
See accompanying notes. -5--6- NOTES TO CONSOLIDATED FINANCIAL STATEMENTS ------------------------------------------ (Unaudited) NOTE 1 - BASIS OF REPORTING The accompanying financial statements are unaudited and do not include certain information and note disclosures required by generally accepted accounting principles for complete financial statements. However, in theour opinion, of the Company, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair presentation have been included. The balance sheet shown in this report as of December 31, 2003 has been derived from, and does not include, all the disclosures contained in the financial statements for the year ended December 31, 2003. The financial statements should be read in conjunction with the financial statements and notes thereto included in the Company'sour Annual Report on Form 10-K for the year ended December 31, 2003. The results of operations for the quarterthree and six month periods ended March 31,June 30, 2004 and 2003 are not necessarily indicative of the results that may be expected for the full fiscal year. NOTE 2 - THREE-FOR-TWO STOCK SPLIT On February 12, 2004, the Company'sour Board of Directors approved a three-for-two stock split in the form of a 50% common stock dividend which was paid on March 1, 2004 to shareholders of record on February 23, 2004. All share and earnings per common share information for all periods presented have been adjusted to reflect the three-for-two stock split. NOTE 3 - OTHER CONTINGENCIES The Company hasWe have an $18,000,000 bank line of credit on which itwe may draw to meet short-term liquidity requirements in excess of internally generated cash flow. The credit facility contains several financial covenants that we are required to meet. We are in compliance with all financial covenants at both June 30, 2004 and December 31, 2003 and expect to continue to remain in compliance. This facility expires on January 31, 2005. The Company believesWe believe the line of credit will be renewed at that time. Amounts drawn under the line of credit are payable upon demand. At both March 31,June 30, 2004 and December 31, 2003, there were no borrowings under the line.line of credit. However, at such dates, the Companywe had outstanding $15,925,000 and $14,500,000, respectively of irrevocable standby lettersletter of credit which relate to payment obligations under the Company'sour insurance program. As a result of the lettersletter of credit issued, the amount available under the line of credit was reduced by $15,925,000 and $14,500,000 at March 31,June 30, 2004 and December 31, 2003, respectively. The Company isWe are also involved in miscellaneous claims and litigation arising in the ordinary course of business. The Company believesWe believe that these matters, taken individually or in the aggregate, wouldwill not have a material adverse affect on the Company'sour financial position or results of operations. The Balance Budget Act of 1997 changed Medicare policy in a number of ways, most notably the phasing in, effective July 1, 1998, of a Medicare Prospective Payment System for skilled nursing facilities which significantly changed the manner and the amounts of reimbursement they receive. Many of the Company's-7- our clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates. Therefore, they have been and continue to be adversely affected by changes in applicable laws and regulations, as well as other trends in the long-term care industry. This has resulted in certain of the Company'sour clients filing for bankruptcy protection. Others may follow. These factors, in addition to delays in payments from clients, have resulted in and could continue to result in significant additional bad debts in the near future. -6- NOTE 4 - SEGMENT INFORMATION The Company managesWe manage and evaluates itsevaluate our operations in two reportable operating segments. The two operating segments are Housekeeping services (housekeeping, laundry, linen and other services), and Food service.services. Although both segments serve the same client base and share many operational similarities they are managed separately due to distinct differences in the type of service provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segments'segment's services. The Company considersWe consider the various services provided within the Housekeeping services'services segment to be one reportable operating segment since such services are rendered pursuant to a single service agreement and the delivery of such services is managed by the same management personnel. Differences between the reportable segments' operating results and other disclosed data, and the Company'sour consolidated financial statements relate primarily to corporate level transactions, as well as transactions between reportable operating segments and the Company'sour warehousing and distribution subsidiary. TheThis subsidiary's transactions with reportable segments are immaterial and are made on a basis intended to reflect the fair market value of the goods transferred. Additionally, included in the differences between the reportable segments' operating results and other disclosed data are amounts from our investment holding company subsidiary. This subsidiary does not transact any business with the reportable segments. Segment amounts disclosed are prior to any elimination entries made in consolidation. The Housekeeping services'services segment provides services in Canada, although essentially all of its revenues and net income, 99% in both categories, are earned in one geographic area, the United States. Food services are provided solely in the United States.
Housekeeping Food Corporate and services services eliminations Total ------------ -------- -------- ------------ ------------------- ------ Quarter Ended March 31,June 30, 2004 - ------------------------------------------------------- Revenues $ 87,791,78988,773,502 $ 18,854,548 $ (24,517) $ 106,621,82021,794,596 $( 78,613) $110,489,485 Income before income taxes $ 7,799,5487,546,850 $ 497,071 $ (2,944,424)779,251 $( 2,631,792)(1) $ 5,352,1955,694,309 Quarter Ended March 31,June 30, 2003 - ------------------------------------------------------- Revenues $ 75,579,07778,363,077 $ 13,420,90814,441,576 $ 531,3671,061 $ 89,531,35292,805,714 Income before income taxes $ 6,085,6506,245,398 $ 471,715 $ (2,314,453)559,413 $( 3,520,301)(1) $ 4,242,9124,284,510
(1) represents primarily corporate office cost and related overhead, as well as certain consolidated subsidiaries' operating expenses that are not allocated to the service segments. -7--8- The Company
Housekeeping Food Corporate and services services eliminations Total ------------ -------- -------------- ------ Six Months Ended June 30, 2004 - ------------------------------ Revenues $ 176,565,291 $ 40,649,144 $( 103,130) $217,111,305 Income before income taxes $ 15,346,398 $ 1,276,322 $( 5,576,217)(1) $ 11,046,503 Six Months Ended June 30, 2003 - ------------------------------ Revenues $ 153,942,154 $ 27,862,484 $ 532,428 $182,337,066 Income before income taxes $ 12,331,048 $ 1,031,128 $( 4,834,753)(1) $ 8,527,423
(1) represents primarily corporate office cost and related overhead, as well as certain consolidated subsidiaries' operating expenses that are not allocated to the service segments. We earned revenue in the following service categories: For the quarter ended March 31, -------------------------------June 30, ------------------------------ 2004 2003 ---- ---- Housekeeping services $ 61,651,194 $ 53,805,77161,961,274 $55,319,200 Laundry and linen services 26,073,253 21,828,64026,313,529 22,736,888 Food Services 18,419,879 13,546,960services 21,690,477 14,361,554 Maintenance services and Other 477,494 349,981 -------------524,205 388,072 ------------ $ 106,621,820 $ 89,531,352 =============----------- $110,489,485 $92,805,714 ============ The Company has=========== For the quarter ended June 30, ------------------------------ 2004 2003 ---- ---- Housekeeping services $123,612,468 $109,124,971 Laundry and linen services 52,386,782 44,565,528 Food services 40,110,356 27,908,515 Maintenance services and Other 1,001,699 738,052 ------------ ------------ $217,111,305 $182,337,066 ============ ============ We have one client, a nursing home chain, which in the six month periods ended June 30, 2004 and June 30, 2003 accounted for approximately 21% and 22%23%, respectively of consolidated revenues. The CompanyIn the six month period ended June 30, 2004, we derived approximately 19% and 29%27%, respectively of the Housekeeping services and Food services'services segments' 2004 revenues from such client. Although the Company expectswe expect to continue itsour relationship with this client, the loss of such client would adversely affect the operations of the Company'sour two operating segments. -9- NOTE 5 - EARNINGS PER COMMON SHARE A reconciliation of the numerator and denominator of basic and diluted earnings per common share is as follows:
Quarter Ended March 31,June 30, 2004 ------------------------------------------------------- Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- --------------- Net income $3,318,195$3,530,309 ========== Basic earnings per common share $3,318,195 17,476,278$3,530,309 17,483,148 $ .19.20 Effect of dilutive securities: Options 953,312-- 983,932 (.01) --------------------- ------------- -------------- Diluted earnings per Common share $3,318,195 18,429,590$3,530,309 18,467,080 $ .18 ===========.19 ========== ============= ============== Quarter Ended March 31,June 30, 2003 ------------------------------------------------------- Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- --------------- Net income $2,545,912$2,660,510 ========== Basic earnings per common share $2,545,912 16,867,871$2,660,510 16,956,909 $ .15.16 Effect of dilutive securities: Options 643,710 ------------- 620,702 (.01) ---------- ------------- -------------- Diluted earnings per Common share $2,545,912 17,511,581$2,660,510 17,577,611 $ .15 ===================== ============= ============== Six Months Ended June 30, 2004 ------------------------------ Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- --------- Net income $6,848,503 ========== Basic earnings per common share $6,848,503 17,483,836 $ .39 Effect of dilutive securities: Options -- 968,622 (.02) ---------- ------------- --------- Diluted earnings per Common share $6,848,503 18,452,458 $ .37 ========== ============= =========
-8--10-
Six Months Ended June 30, 2003 ------------------------------ Income Shares Per-share (Numerator) (Denominator) Amount ----------- ------------- --------- Net income $5,206,423 ========== Basic earnings per common share $5,206,423 16,912,637 $ .31 Effect of dilutive securities: Options 632,207 (.01) ---------- ------------- --------- Diluted earnings per Common share $5,206,423 17,544,844 $ .30 ========== ============= =========
No outstanding options were excluded at either March 31,for any of the reported periods ended June 30, 2004 or March 31,June 30, 2003, as none have an exercise price in excess of the average market value of the Company'sour Common Stock at such dates. NOTE 6 - STOCK BASED COMPENSATION At both March 31,June 30, 2004 and December 31, 2003, the Company haswe had and continue to have stock based compensation plans. As permitted by the Statement of Financial Accounting Standards No. 123, "Accounting for Stock Based Compensation", the Company accountswe account for stock-based compensation arrangements in accordance with provisions of Accounting Principles Board ("APB") Opinion No. 25 "Accounting for Stock Issued to Employees". Compensation expense for stock options issued to employees is based on the difference on the date of grant, between the fair value of the Company'sour common stock and the exercise price of the option. No stock-based employee compensation cost is reflected in net income, as all options granted under those plans had an exercise price equal to the market value of the underlying common stock at the date of grant. The Company accountsWe account for equity instruments issued to nonemployeesnon-employees in accordance with the provisions of SFAS No. 123 and Emerging Issues Task Force ("EITF") Issue No. 96-18, "Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring, or in Conjunction With Selling, or in Conjunction With Selling Goods or Services". All transactions in which goods or services are the consideration received for the issuance of equity instruments are accounted for based on the fair value of the consideration received or the fair value of the equity instrument issued, whichever is more reliably measurable. There were no such equity instruments issued during the six month periods ended June 30, 2004 or June 30, 2003. -11- The following table illustrates the effect on net income and earnings per share if the Companywe had applied the fair value recognition provisions of SFAS No. 123 to stock based compensation:
Quarter Ended March 31, -----------------------June 30, ---------------------- 2004 2003 ---- ---- Net Income Net Income As reported $3,318,195 $2,545,912$3,530,309 $2,660,510 Deduct: Total stock based employee compensation expense determined under fair value based method for all awards, net of related tax effects (767,000) (748,000)( 512,000) ( 553,000) ---------- ---------- Pro forma net income $2,551,195 $1,797,912$3,018,309 $2,107,510 ========== ========== Basic Earnings Per Common Share As reported $ .20 $ .16 Pro forma $ .17 $ .12 Diluted Earnings Per Common Share As reported $ .19 $ .15 Pro forma $ .15.16 $ .11.12 Six Months Ended June 30, ------------------------- 2004 2003 ---- ---- Net Income As reported $6,848,503 $5,206,423 Deduct: Total stock based employee compensation expense determined under fair value based method for all awards, net of related tax effects (1,279,000) (1,383,000) ---------- ---------- Pro forma net income $5,569,503 $3,823,423 ========== ========== Basic Earnings Per Common Share As reported $ .39 $ .31 Pro forma $ .32 $ .23 Diluted Earnings Per Common Share As reported $ .18.37 $ .15.30 Pro forma $ .14.30 $ .10.22
-9--12- PART I. ITEM 2 - MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Cautionary Statements Regarding Forward Looking Statements This quarterly report on Form 10-Q includes forward-looking statements that are subject to risks and uncertainties that could cause actual results or objectives to differ materially from those projected. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such risks and uncertainties include, but are not limited to, risks arising from providing our services exclusively to the health care industry, primarily providers of long-term care; credit and collection risks associated with this industry; one client accounting for approximately 21% of revenues in 2004; our claims experience related to workers' compensation and general liability insurance; the effects of changes in laws and regulations governing the industry and risk factors described in our Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2003 in Part I thereof under "Government Regulation of Clients", "Competition" and "Service Agreements/Collections". Many of our clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates, which have been and continue to be adversely affected by the change in Medicare payments under the 1997 enactment of the Medicare Prospective Payment System. That change, and lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry have resulted in certain of our clients filing for bankruptcy protection. Others may follow. Any decisions by the government to discontinue or adversely modify legislation related to reimbursement funding rates will have a material adverse affect on our clients. These factors, in addition to delays in payments from clients have resulted in and could continue to result in significant additional bad debts in the near future. Additionally, our operating results would be adversely affected if unexpected increases in the costs of labor and labor related costs, materials, supplies and equipment used in performing our services could not be passed on to our clients. In addition, we believe that to improve our financial performance we must continue to obtain service agreements with new clients, provide new services to existing clients, achieve modest price increases on current service agreements with existing clients and maintain internal cost reduction strategies at our various operational levels. Furthermore, we believe that our ability to sustain the internal development of managerial personnel is an important factor impacting future operating results and successfully executing projected growth strategies. -13- RESULTS OF OPERATIONS The following table sets forth,Revenues for the periods indicated, the percentage which certain items bear to revenues: Relation to Total Revenues For the Quarter Ended March 31, ------------------------------- 2004 2003 ---- ---- Revenues 100.0% 100.0% Operating costs and expenses: Costs of services provided 87.6 87.9 Selling, general and administration 7.5 7.6 Investment and interest income .1 .2 ----- ----- Income before income taxes 5.0 4.7 Income taxes 1.9 1.9 ----- ----- Net income 3.1% 2.8% ===== ===== Revenues increased 19.1% to $106,621,820 in the quarter ended March 31,June 30, 2004 increased 19.1% or $17,683,771 to $110,489,485 as compared to $89,531,352$92,805,714 in the corresponding 2003 period.quarter. The Housekeeping services' segmentservices segment's 2004 second quarter revenues increased to $87,791,789, an increase$88,773,502, or 13.3% as compared to the second quarter of approximately 15.9% from first quarter 2003 segment revenues of $75,759,077.$78,363,077. This segment's growth in revenues is primarily a result of a net increase in service agreements entered into with new clients. The Food service's segmentservice segment's 2004 second quarter revenues increased approximately 40.5%51.0% to $18,854,548$21,794,596 as compared to firstthe second quarter of 2003 segment revenues of $13,420,908. The Food service's segment revenue$14,441,576. This growth is a result of providing this service to additional existing Housekeeping services segment's clients. Revenues for the six month period ended June 30, 2004 increased 19.1% or $34,774,239 to $217,111,305 as compared to $182,337,066 in the corresponding 2003 period. The Housekeeping services segment's 2004 six months period revenues increased to $176,565,291, or 14.7% from the comparable 2003 period's revenues of $153,942,154. This growth is primarily a result of a net increase in service agreements entered into with new clients. The Food services segment's 2004 six months period revenues increased approximately 45.9% to $40,649,144 from the comparable 2003 period's revenues of $27,862,484. This growth is a result of providing this service to additional existing Housekeeping service's segment clients. Although there can be no assurance thereof, we believe that during the Company believes that inremainder of 2004 the revenue growth from both Housekeeping services and Food services' revenues,services, as a percentage of total revenues, will remain approximately the same asapproximate their respective 20032004 six month percentages. The Company hasfollowing table sets forth, for the periods indicated, the percentage which certain items bear to revenues:
Relation to Total Revenues For the Quarter Ended June 30, For the Six Months Ended June 30, ------------------------------ --------------------------------- 2004 2003 2004 2003 ---- ---- ---- ---- Revenues 100.0% 100.0% 100.0% 100.0% Operating costs and expenses: Costs of services provided 88.1 88.0 87.9 87.9 Selling, general and administration 7.0 7.6 7.3 7.6 Investment and interest income .3 .2 .3 .2 ----- ----- ----- ----- Income before income taxes 5.2 4.6 5.1 4.7 Income taxes 2.0 1.7 1.9 1.8 ----- ----- ----- ----- Net income 3.2% 2.9% 3.2% 2.9% ===== ===== ===== =====
-14- Major client We have one client, a nursing home chain, which in the six months periods ended June 30, 2004 and June 30, 2003 accounted for approximately 21% and 22%23%, respectively of consolidated revenues. The CompanyIn the six months ended June 30, 2004 we derived approximately 19% and 29%27%, respectively, of the Housekeeping services and Food services'services segments' 2004 revenues from such client. Although the Company expectswe expect to continue itsour relationship with this client, the loss of such client would adversely affect the operations of the Company'sour two operating segments. -10- 2004 Second Quarter Compared with 2003 Second Quarter Cost of services provided as a percentage of revenues decreased to 87.6%remained essentially unchanged at 88.1% for the firstsecond quarter of 2004 from 87.9 %compared to 88.0% in the corresponding 2003 quarter. The primary factors affecting the .3% decreasethis slight increase are as follows: decrease of .8% in labor costs which is primarily a result of efficiencies achieved in managing the Housekeeping segment's labor and a .7% decrease in bad debt provision. Offsetting these decreases was an increase of 1.6% in the cost of supplies consumed in providing services which was primarily attributable to increased costs associated with the Food service segment.services segment's growth. Offsetting this increase were decreases of .9% in bad debt provision, .6% in workers compensation insurance, and a .5% decrease in labor costs which is primarily a result of efficiencies achieved in managing the Housekeeping services segment's labor. Although there can be no assurance thereof, we believe that the cost of services provided as a percentage of revenues for the remainder of 2004 will approximate the same percentage as recognized in the first six months of 2004. Selling, general and administrative expenses as a percentage of revenue remained essentially unchanged at 7.5%decreased to 7.0% in the 2004 second quarter compared to 7.6% in the 2003 firstsecond quarter. This is primarily attributable to our ability to control these expenses and comparing these expenses to a greater revenue base in the current quarter. Our effective income tax rate remained unchanged at 38% comparing the 2004 second quarter to the 2003 second quarter. Our effective income tax rate differs from the federal income tax statutory rate principally because of the effect of state and local income taxes. As a result of the matters discussed above, net income for the three month period ended June 30, 2004 first quarter increased to 3.1%3.2% as a percentage of revenue, compared to 2.8%2.9% in the 2003 firstcomparable three month period. 2004 Six Month Period Compared with 2003 Six Month Period Cost of services provided as percentage of revenues remain unchanged at 87.9% in the 2004 six month period compared with the 2003 six month period. Even though the percentage of cost of services remained unchanged, certain components of the cost of services did change. The primary components that changed when comparing the two six month periods were an increase of 1.6% in the cost of supplies consumed in providing services, which was primarily attributable to increased costs associated with the Food services segment's growth, which was offset by decreases of .8% and .6% in bad debt provision and labor costs, respectively. The decrease in labor costs resulted primarily from efficiencies achieved in managing the Housekeeping services segment's labor. -15- Selling, general and administrative expenses as a percentage of revenue decreased in the six month period ended June 30, 2004 to 7.3% from 7.6% in the comparable 2003 period. This is primarily attributable to our ability to control these expenses and comparing these expenses to a greater revenue base in the current six month period. Our 2004 second quarter effective income tax rate decreased slightly to 38.0% from 39.0% in the 2003 second quarter. The decrease primarily results from a reduction in our state and local tax liability. The effective income tax rate differs from the federal income tax statutory rate principally because of the effect of state and local income taxes. As a result of the matters discussed above, net income for the six month period ended June 30, 2004 increased to 3.2% as a percentage of revenue compared to 2.9% in the comparable 2003 six month period. CRITICAL ACCOUNTING POLICIES TheWe consider the two policies discussed below are considered by the Company's management to be critical to an understanding of the Company'sour financial statements because their application places the most significant demands on management'sour judgment. Therefore, it should be noted that financial reporting results rely on estimating the effect of matters that are inherently uncertain. Specific risks for these critical accounting policies are described in the following paragraphs. For these policies, management cautionswe caution that future events rarely develop exactly as forecast, and the best estimates routinely require adjustment. The two policies discussed are not intended to be a comprehensive list of all of our accounting policies. In many cases, the accounting treatment of a particular transaction is specifically dictated by generally accepted accounting principles, with no need for management'sour judgment in their application. There are also areas in which management'sour judgment in selecting another available alternative would not produce a materially different result. See our audited consolidated financial statements and notes thereto which are included in our Annual Report for the year ended December 31, 2003 which contain accounting policies and other disclosures required by generally accepted accounting principles. Allowance for Doubtful Accounts - ------------------------------- The allowance for doubtful accounts is established as losses are estimated to have occurred through a provision for bad debts charged to earnings. The allowance for doubtful accounts is evaluated based on management'sour periodic review of accounts and notes receivable and is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available. The Company hasWe have had varying collection experience with respect to itsour accounts and notes receivable. When contractual terms are not met, the Companywe generally encountersencounter difficulty in collecting amounts due from certain of itsour clients. Therefore, the Company haswe have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include -11- those in bankruptcy, those who have terminated service agreements and slow payers experiencing financial difficulties. In making credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, management considerswe consider the general collection risks associated with trends in the long-term care industry. The CompanyWe also establishesestablish credit limits, and performsperform ongoing credit evaluation, and account monitoring proceduresmonitor accounts to minimize the risk of loss. -16- In accordance with the risk of extending credit, the Companywe regularly evaluates itsevaluate our accounts and notes receivable for impairment or loss of value and when appropriate will provide in itsour Allowance for Doubtful Accounts for such receivables. The CompanyWe generally followsfollow a policy of reserving for receivables from clients in bankruptcy, as well as clients with which the Company iswe are in litigation for collection. The reserve is based upon managementour estimates of ultimate collectibility. Correspondingly, once the Company'sour recovery of a receivable is determined through either litigation, bankruptcy proceedings or negotiation at less than the recorded amount on itsour balance sheet, itwe will charge-off the applicable amount to the Allowance for Doubtful Accounts. Notwithstanding the Company'sour efforts to minimize its credit risk exposure, the Company'sour clients could be adversely affected if future industry trends, as more fully discussed under Liquidity and Capital Resources below, and as further described in the Company'sour Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2003 in Part I thereof under "Government Regulation of Clients" and "Service Agreements/Collections", change in such a manner as to negatively impact the cash flows of itsour clients. If the Company'sour clients experience such significanta negative impact in their cash flows, it couldwould have a material adverse affect on the Company'sour results of operations and financial condition. Accrued Insurance Claims - ------------------------ The Company hasWe have a Paid Loss Retrospective Insurance Plan for general liability and workers' compensation insurance. Under these plans, pre-determined loss limits are arranged with an insurance company to limit both the Company'sour per occurrence cash outlay and annual insurance plan cost. For workers' compensation, the Company recordswe record a reserve based on the present value of future payments, including an estimate of claims incurred but not reported, that are developed as a result of a review of the Company'sour historical data, open claims and actuarial analysis done by an independent insurance specialist. The present value of the payout is determined by applying an 8% discount factor againstover the estimated remaining pay-out period. For general liability, the Company recordswe record a reserve for the estimated amounts to be paid for known claims. ManagementWe regularly evaluates itsevaluate our claims' pay-out experience, present value factor and other factors related to the nature of specific claims in arriving at the basis for itsour accrued insurance claims' estimate. ManagementOur evaluations are based primarily on current information derived from reviewing the Company'sour claims' experience and industry trends. In the event that the Company'sour claims' experience and/or industry trends result in an unfavorable change, it couldwould have an adverse affect on the Company'sour results of operations and financial condition. -12--17- LIQUIDITY AND CAPITAL RESOURCES At March 31,June 30, 2004 the Companywe had cash and cash equivalents of $67,343,847$74,726,696 and working capital of $117,766,510$117,435,330 compared to December 31, 2003 cash and cash equivalents, and working capital of $64,180,697 and $113,414,509, respectively. Management views the Company'sWe view our cash and cash equivalents of $67,343,847$74,726,696 at March 31,June 30, 2004 as itsour principal measure of liquidity. The Company'sOur current ratio at March 31,June 30, 2004 increaseddecreased slightly to 6.55.2 to 1 from 5.6 to 1 at December 31, 2003. The net cash provided by the Company'sour operating activities was $3,735,151$17,800,773 for the threesix month period ended March 31,June 30, 2004. The principal sources of net cash flows from operating activities for the threesix month period ended March 31,June 30, 2004 were net income, including non-cash charges to operations for depreciation and bad debt provisions and depreciation.provisions. Additionally, operating activities' cash flows were increased by the timing of payments for accounts payable and other accrued expenses, as well as, a $2,066,321$4,177,761 net decrease in accounts and notes receivable and long term notes receivable.receivable due primarily to improved collections experience. The operating activity that used the largest amount of cash during the threesix month period ended March 31,June 30, 2004 was a decreasean increase of $4,548,387$527,329 in accrued payroll, accrued and withheld payroll taxes resulting from the timingfunding of such payments. The Company'sour deferred compensation plan. Our principal use of cash in investing activities in the threesix month period ended March 31,June 30, 2004 was the purchase of housekeeping equipment and computer software and equipment. On February 12, 2004, the Company'sour Board of Directors approved a three-for-two stock split in the form of a 50% common stock dividend which was paid on March 1, 2004 to shareholders of record on February 23, 2004. An amount equal to the par value of the shares of Common Stock issued was transferred from Additional Paid In Capital to Common Stock in the March 31, 2004 balance sheet. All share and earnings per common share information presented in this report have been adjusted to reflect the three-for-two stock split. The effect of this action was to increase shares outstanding at March 1, 2004 by 6,016,799 to 17,646,172. OnDuring the six month period ended June 30, 2004, we have expended $5,617,004 for open market purchases of 359,798 shares of our common stock. We remain authorized to purchase 524,452 shares pursuant to previous Board of Directors' actions. During the six month period ended June 30, 2004, we issued 215,387 shares of common stock and received proceeds of $1,388,572 from the exercise of stock options by employees and directors. We paid regular quarterly dividends since the second quarter of 2003. In the six month period ended June 30, 2004 we paid regular quarterly dividends totaling $1,984,799. Such regular quarterly dividends paid were $.05 and $.06 per common share on February 14, 2004 the Company paidand May 14, 2004, respectively. Such payments were made to shareholders of record as of January 31, 2004 regular cash dividends in the aggregate of $930,911 ($.053 per common share as adjusted for the three-for-two stock split).and April 30, 2004, respectively. Additionally, on AprilJuly 20, 2004, the Company'sour Board of Directors declared a regular cash dividend of $.06$.07 per common share to be paid on May 14,August 13, 2004 to shareholders of record as of AprilJuly 30, 2004. -13--18- Accounts and Notes Receivable - ----------------------------- The Company expendsWe expend considerable effort to collect the amounts due for itsour services on the terms agreed upon with itsour clients. Many of the Company'sour clients participate in programs funded by federal and state governmental agencies which historically have encountered delays in making payments to its program participants. The Balance Budget Act of 1997 changed Medicare policy in a number of ways, most notably the phasing in, effective July 1, 1998 of a Medicare Prospective Payment System for skilled nursing facilities which significantly changed the reimbursement procedures and the amounts of reimbursement they receive. Many of the Company'sour clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates. Therefore, they have been and continue to be adversely affected by changes in applicable laws and regulations, as well as other trends in the long-term care industry. This has resulted in certain of the Company'sour clients filing for bankruptcy protection. Others may follow. These factors, in addition to delays in payments from clients have resulted in and could continue to result in significant additional bad debts in the near future. Whenever possible, when a client falls behind in making agreed-upon payments, the Company convertswe convert the unpaid accounts receivable to interest bearing promissory notes. The promissory notes receivable provide a means by which to further evidence the amounts owed and provide a definitive repayment plan and therefore may ultimately enhance the Company'sour ability to collect the amounts due. At March 31,June 30, 2004 and December 31, 2003, the Companywe had approximately $10,985,000 and $12,638,000, net of reserves, $12,782,000 and $12,638,000, respectively of such notes outstanding. In some instances the Company obtains a security interest in certain of the debtors' assets. Additionally, the Company considerswe consider restructuring service agreements from full service to management-only service in the case of certain clients experiencing financial difficulties. The Company believesWe believe that the restructuring provides itus with a means to maintain a relationship with the client while at the same time minimizing collection exposure. The Company has-19- We have had varying collection experience with respect to itsour accounts and notes receivable. When contractual terms are not met, the Companywe generally encountersencounter difficulty in collecting amounts due from certain of itsour clients. Therefore, the Company haswe have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those in bankruptcy, those who have terminated service agreements and slow payers experiencing financial difficulties. In order to provide for these collection problems and the general risk associated with the granting of credit terms, the Company haswe have recorded bad debt provisions (in an Allowance for Doubtful Accounts) of $1,000,000$1,750,000 and $1,500,000$2,950,000 in the threesix month periods ended March 31,June 30, 2004 and June 30, 2003, respectively. These provisions represent approximately ..9%.8% and 1.7%1.6%, as a percentage of revenue for such respective periods. In making its credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, management considerswe consider the general collection riskrisks associated with trends in the long-term care industry. The CompanyWe also establishesestablish credit limits, performsperform ongoing credit evaluation and monitorsmonitor accounts to minimize the risk of loss. Notwithstanding the Company'sour efforts to minimize its credit risk exposure, the Company'sour clients could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. If the Company'sour clients experience such significant impact in their cash flows, it couldwould have a material adverse effect on the Company'sour results of operations and financial condition. -14- Insurance Programs - ------------------ The Company hasWe have a Paid Loss Retrospective Insurance Plan for general liability and workers' compensation insurance. Under these plans, pre-determined loss limits are arranged with an insurance company to limit both the Company'sour per occurrence cash outlay and annual insurance plan cost. For workers' compensation, the Company recordswe record a reserve based on the present value of future payments, including an estimate of claims incurred but not reported, that are developed as a result of a review of the Company'sour historical data, open claims and actuarial analysis done by an independent insurance specialist. The present value of the payout is determined by applying an 8% discount factor againstover the estimated remaining pay-out period. For general liability, the Company recordswe record a reserve for the estimated amounts to be paid for known claims. ManagementWe regularly evaluates itsevaluate our claims' pay-out experience, present value factor and other factors related to the nature of specific claims in arriving at the basis for itsour accrued insurance claims' estimate. Management evaluations areOur evaluation is based primarily on current information derived from reviewing the Company'sour claims' experience and industry trends. In the event that the Company'sour claims' experience and/or industry trends result in an unfavorable change, it couldwould have an adverse effect on the Company'sour results of operations and financial condition. -20- Line of Credit - -------------- The Company hasWe have an $18,000,000 bank line of credit on which itwe may draw to meet short-term liquidity requirements in excess of internally generated cash flow. The line of credit contains several financial covenants that we are required to meet. We are in compliance with all financial covenants at both June 30, 2004 and December 31, 2003 and expect to continue to remain in compliance. This facilityline of credit expires on January 31, 2005. The Company believesWe believe the line of credit will be renewed at that time. Amounts drawn under the line of credit are payable on demand. At March 31,June 30, 2004 there were no borrowings under the line.line of credit. However, at such date, the Companywe had outstanding $15,925,000 of an irrevocable standby lettersletter of credit, which relate to payment obligations under the Company'sour insurance program. As a result of the lettersletter of credit issued, the amount available under the line of credit was reduced by $15,925,000 at March 31,June 30, 2004. Capital Expenditures - -------------------- TheOur level of capital expenditures by the Company is generally dependent on the number of new clients obtained. Such capital expenditures primarily consist of housekeeping equipment, laundry and linen equipment installations, and computer hardware and software. Although the Company haswe have no specific material commitments for capital expenditures through the end of calendar year 2004, it estimateswe estimate that itwe will incur capital expenditures of approximately $2,500,000 during this periodall of 2004 in connection with housekeeping equipment and laundry and linen equipment installations in itsour clients' facilities, as well as expenditures relating to internal data processing hardware and software requirements. The Company believesWe believe that its cash from operations, existing cash balances and available credit line will be adequate for the foreseeable future to satisfy the needs of itsour operations and to fund itsour continued growth. However, should cash flows from current operations not be sufficient, the Companywe would utilize itsour existing working capital and if necessary seek to obtain necessary working capital from such sources as long-term debt or equity financing. -15- Material Off-Balance Sheet Arrangements - --------------------------------------- The Company hasWe have not entered into any material off-balance sheet arrangements. ITEM 3 - QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK The Company's exposure to market risk is not significant. CAUTIONARY STATEMENTS REGARDING FORWARD LOOKING STATEMENTS Certain matters discussed include forward-looking statements that are subject to risks and uncertainties that could cause actual results or objectives to differ materially from those projected. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a resultEffects of new information, future events or otherwise. Such risks and uncertainties include, but are not limited to, risks arising from the Company providing its services exclusively to the health care industry, primarily providers of long-term care; credit and collection risks associated with this industry; one client accounting for approximately 21% of revenues in 2004; our claims' experience related to workers' compensation and general liability insurance; the effects of changes in laws and regulations governing the industry and risk factors described in the Company's Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2003 in Part I thereof under "Government Regulation of Clients", "Competition" and "Service Agreements/Collections". Many of the Company's clients' revenues are highly contingent on Medicare and Medicaid reimbursement funding rates, which have been and continue to be adversely affected by the change in Medicare payments under the 1997 enactment of Prospective Payment System. That change, and lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry have resulted in certain of the Company's clients filing for bankruptcy protection. Others may follow. Any decisions by the government to discontinue or adversely modify legislation related to reimbursement funding rates will have a material adverse affect on the Company's clients. These factors, in addition to delays in payments from clients have resulted in and could continue to result in significant additional bad debts in the near future. Additionally, the Company's operating results would be adversely affected if unexpected increases in the costs of labor and labor related costs, materials, supplies and equipment used in performing its services could not be passed on to clients. In addition, the Company believes that to improve its financial performance it must continue to obtain service agreements with new clients, provide new services to existing clients, achieve modest price increases on current service agreements with existing clients and maintain internal cost reduction strategies at the various operational levels of the Company. Furthermore, the Company believes that its ability to sustain the internal development of managerial personnel is an important factor impacting future operating results and successfully executing projected growth strategies. -16- EFFECTS OF INFLATION The Company believesInflation We believe in most instances itwe will be able to recover increases in costs attributable to inflation by passing through such cost increases to itsour clients. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK Our exposure to market risk is not significant. -21- ITEM 4. CONTROLS AND PROCEDURES The Company maintains "disclosureDisclosure controls and procedures", as such term is defined in Rules 13a-15e of the Securities Exchange Act of 1934, as amended (the "Exchange Act"),are procedures that are designed to ensurewith the objective of ensuring that information required to be disclosed in itsour reports under the Securities Exchange Act of 1934, such as this Form 10-Q, is reported in accordance with the Securities and Exchange Commission's (the "SEC") rules. Disclosure controls are also designed with the objective of ensuring that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer as appropriate to allow timely decisions regarding required disclosure. As of the end of the period covered by this Form 10-Q, we carried out an evaluation under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Securities Exchange Act Rules 13a-15(e) and 15d-15(e). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures are effective to insure that information required to be disclosed in the reports that we file under the Exchange Act is recorded, processed, summarized and reported within the time periods specified inby the SEC's rules and forms, and that such information is accumulated and communicated to its management, including its Chief Executive Officer and Principal Accounting Officer, as appropriate, to allow timely decisions regarding the required disclosures. In designing and evaluating the disclosure controls and procedures, management has recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurances of achieving the desired control objectives, and management necessarily is required to apply its judgment in evaluating the cost benefit relationship of possible controls and procedures. The Company's Chief Executive Officer and Principal Accounting Officer (its Principal Executive Officer and Principal Accounting Officer, respectively) have evaluated the effectiveness of its "disclosure controls and procedures" as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on their evaluation, the Principal Executive Officer and Principal Financial Officer concluded that its disclosure controls and procedures are effective.regulations. There were no significant changes in itsour internal controls or in other factors that could significantly affect these controls subsequent to the date of their evaluation. Certifications of the Chief Executive Officer and Chief Financial Officer regarding, among other items, disclosure controls were evaluated.and procedures are included as exhibits to this Form 10-Q. -22- PART II. Other Information ----------------- ItemOTHER INFORMATION ITEM 1. Legal Proceedings.LEGAL PROCEEDINGS Not Applicable ItemApplicable. ITEM 2. Changes in Securities.CHANGES IN SECURITIES, USE OF PROCEEDS AND ISSUER PURCHASES OF EQUITY SECURITIES
2004 (a) (b) (c) (d) Period Total Average Total Maximum Number Price Number of Shares Number of Shares Paid per Purchased as Part Shares that Purchased Share of Publicly Announced May Yet Be Plans or Programs Purchased Under the Plans Or Programs --------- -------- --------------------- --------------- April 1 to April 30 9,960 $15.4710 9,960 874,290 May 1 to May 31 141,814 $15.6273 141,814 732,476 June 1 to June 30 208,024 $15.6076 208,024 524,452
On July 18, 2001 our Board of Directors authorized a plan to purchase up to 900,000 shares (adjusted for the March 1, 2004 3-for-2 stock split) of its common stock on the open market. Such repurchase plan does not have an expiration date. ITEM 3. DEFAULTS UNDER SENIOR SECURITIES Not Applicable Item 3. Defaults under Senior Securities. Not Applicable ItemApplicable. ITEM 4. SubmissionSUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS Our Annual Meeting of MattersShareholders was held on May 25, 2004. The results are as follows: (1) All of management's nominees for directors were elected as follows: Shares Voted Withheld "FOR" 11,002,819 5,409,228 (2) Proposal to a Voteapprove and ratify selection of Security Not Applicable Holders ItemGrant Thornton LLP as the independent certified public accountants of the Company for its current fiscal year ending December 31, 2004 as approved as follows. Shares Voted Shares Voted Shares "FOR" "AGAINST" "ABSTAINING" 11,321,801 84,406 5,839 -23- ITEM 5. Other Information.OTHER INFORMATION a) None ItemNone. ITEM 6. Exhibits and Reports on FormEXHIBITS AND REPORTS ON FORM 8-K. a) Exhibits - 31.1 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32.1 Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 32.2 Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 b) Reports on Form 8-K - None -17-None. -24- SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant had duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. HEALTHCARE SERVICES GROUP, INC. ------------------------------- April 30,July 26, 2004 /s/ Daniel P. McCartney - ---------------------------- -------------------------------------------------------------------------- Date DANIEL P. McCARTNEY, Chief Executive Officer April 30,July 26, 2004 /s/ Thomas A. Cook - ---------------------------- -------------------------------------------------------------------------- Date THOMAS A. COOK, President and Chief Operating Officer April 30,July 26, 2004 /s/ James L. DiStefano - ---------------------------- -------------------------------------------------------------------------- Date JAMES L. DiSTEFANO, Chief Financial Officer and Treasurer April 30,July 26, 2004 /s/ Richard W. Hudson - ---------------------------- -------------------------------------------------------------------------- Date RICHARD W. HUDSON, Vice President-Finance, Secretary and Chief Accounting Officer -18--25-