SECURITIES AND EXCHANGE COMMISSION WASHINGTON,

Washington, D.C. 20549 FORM


Form 10-Q [X]


xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2004

OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2003 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Transition period from ________ to ________

Commission File No. 0-994 [GRAPHIC OMITTED][NW NATURAL]


LOGO

NORTHWEST NATURAL GAS COMPANY (Exact

(Exact name of registrant as specified in its charter) OREGON 93-0256722 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.)


Oregon93-0256722
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)

220 N.W. SECOND AVENUE, PORTLAND, OREGONSecond Avenue, Portland, Oregon 97209 (Address

(Address of principal executive offices) (Zip Code) Registrant's

Registrant’s Telephone Number, including area code: (503) 226-4211


Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  [x]x    No  [ ] ¨

Indicate by check mark whether the Registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).    Yes  [x]x    No  [ ] ¨

At November 7, 2003, 25,858,818May 5, 2004, 27,297,974 shares of the registrant'sregistrant’s Common Stock, $3-1/$3 1/6 par value (the only class of Common Stock) were outstanding.



NORTHWEST NATURAL GAS COMPANY September 30, 2003 Summary of Information Reported The registrant submits herewith

For the following information: Quarterly Period Ended March 31, 2004

Page
Number


PART I. FINANCIAL INFORMATION

Item 1.

Consolidated Financial Statements

Consolidated Statements of Income for the three-month periods ended March 31, 2004 and 2003

3

Consolidated Statements of Earnings Invested in the Business and Comprehensive Income for the three-month periods ended March 31, 2004 and 2003

4

Consolidated Balance Sheets at March 31, 2004 and 2003 and Dec. 31, 2003

5

Consolidated Statements of Cash Flows for the three-month periods ended March 31, 2004 and 2003

7

Consolidated Statements of Capitalization at March 31, 2004 and 2003 and Dec. 31, 2003

8

Notes to Consolidated Financial Statements

9

Item 2.

Management’s Discussion and Analysis of Results of Operations and Financial Condition

15

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

28

Item 4.

Controls and Procedures

28
PART II. OTHER INFORMATION

Item 1.

Legal Proceedings

28

Item 2.

Changes in Securities, Use of Proceeds and Issuer Purchases of Equity Securities

29

Item 5.

Other Information

29

Item 6.

Exhibits and Reports on Form 8-K

30

Signature

30

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION Page Item 1. Consolidated Financial Statements Number

Consolidated Statements of Income for the three-month and nine-month periods ended Sept. 30, 2003 and 2002 3

(Unaudited)

   Three Months Ended
March 31,


 

Thousands, except per share amounts


  2004

  2003

 

Operating revenues:

         

Gross operating revenues

  $254,450  $206,539 

Cost of sales

   142,416   107,951 
   

  


Net operating revenues

   112,034   98,588 

Operating expenses:

         

Operations and maintenance

   25,510   24,071 

Taxes other than income taxes

   12,453   10,817 

Depreciation and amortization

   13,906   13,166 
   

  


Total operating expenses

   51,869   48,054 
   

  


Income from operations

   60,165   50,534 

Other income (expense)

   23   (584)

Interest charges - net of amounts capitalized

   8,944   8,946 
   

  


Income before income taxes

   51,244   41,004 

Income taxes

   18,632   14,600 
   

  


Net income

   32,612   26,404 

Redeemable preferred stock dividend requirements

   —     147 
   

  


Earnings applicable to common stock

  $32,612  $26,257 
   

  


Average common shares outstanding:

         

Basic

   25,972   25,617 

Diluted

   26,314   25,975 

Earnings per share of common stock:

         

Basic

  $1.26  $1.03 

Diluted

  $1.24  $1.01 

See Notes to Consolidated Financial Statements

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION

Consolidated Statements of Earnings Invested in the Business for the nine-month periods ended Sept. 30, 2003 and 2002 4 Consolidated Balance Sheets at Sept. 30, 2003 and 2002 and Dec. 31, 2002 5 Consolidated Statements of Cash Flows for the nine-month periods ended Sept. 30, 2003 and 2002 7 Consolidated Statements of Capitalization at Sept. 30, 2003 and 2002 and Dec. 31, 2002 8 Notes to Consolidated Financial Statements 9 Item 2. Management's Discussion and Analysis of Results of Operations and Financial Condition 16 Item 3. Quantitative and Qualitative Disclosures About Market Risk 31 Item 4. Controls and Procedures 32 PART II. OTHER INFORMATION Item 1. Legal Proceedings 32 Item 5. Other Information 33 Item 6. Exhibits and Reports on Form 8-K 34 Signature 34 2 NORTHWEST NATURAL GAS COMPANY PART I. FINANCIAL INFORMATION Consolidated Statements of

Comprehensive Income

(Unaudited)
Three Months Ended Nine Months Ended Thousands, except per share amounts Sept. 30, Sept. 30, - --------------------------------------------------------------------------------------------------------------- 2003 2002 2003 2002 ---- ---- ---- ---- Operating revenues: Gross operating revenues $ 69,481 $ 78,717 $ 393,509 $ 459,153 Cost of sales 30,016 40,658 196,907 253,864 ----------- ------------ ----------- ------------ Net operating revenues 39,465 38,059 196,602 205,289 Operating expenses: Operations and maintenance 22,801 19,685 70,203 62,087 Taxes other than income taxes 6,719 6,781 24,886 25,635 Depreciation and amortization 13,556 13,035 40,060 38,633 ----------- ------------ ----------- ------------ Total operating expenses 43,076 39,501 135,149 126,355 ----------- ------------ ----------- ------------ Income (loss) from operations (3,611) (1,442) 61,453 78,934 Other income (expense) 771 248 1,535 (14,179) Interest charges - net 8,426 8,652 26,498 25,378 ----------- ------------ ----------- ------------ Income (loss) before income taxes (11,266) (9,846) 36,490 39,377 Income tax expense (benefit) (4,720) (3,838) 12,170 13,930 ----------- ------------ ----------- ------------ Net income (loss) (6,546) (6,008) 24,320 25,447 Redeemable preferred and preference stock dividend requirements - 582 294 1,767 ----------- ------------ ----------- ------------ Earnings (loss) applicable to common stock $ (6,546) $ (6,590) $ 24,026 $ 23,680 =========== ============ =========== ============ Average common shares outstanding 25,777 25,492 25,692 25,389 Basic earnings (loss) per share of common stock $ (0.25) $ (0.26) $ 0.94 $ 0.93 Diluted earnings (loss) per share of common stock $ (0.25) $ (0.26) $ 0.93 $ 0.93 Dividends per share of common stock $ 0.315 0.315 $ 0.945 $ 0.945
--------------------------------------------------

   Three Months Ended March 31,

Thousands


  2004

  2003

Earnings invested in the business:

                

Balance at beginning of period

  $170,053      $157,136    

Net income

   32,612  $32,612   26,404  $26,404

Cash dividends paid:

                

Redeemable preferred stock

   —         (147)   

Common stock

   (8,434)      (8,063)   
   


     


   

Balance at end of period

  $194,231      $175,330    
   


     


   

Accumulated other comprehensive income (loss):

                

Balance at beginning of period

  $(1,016)  —    $(3,084)  —  
   


 

  


 

Comprehensive income

      $32,612      $26,404
       

      

Balance at end of period

  $(1,016)     $(3,084)   
   


     


   

See Notes to Consolidated Financial Statements 3

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION

Consolidated Balance Sheets

Thousands


  March 31,
2004
(Unaudited)


  March 31,
2003
(Unaudited)


  

Dec. 31,

2003


 

Assets:

             

Plant and property:

             

Utility plant

  $1,679,267  $1,563,162  $1,659,089 

Less accumulated depreciation

   481,829   445,316   471,716 
   


 


 


Utility plant - net

   1,197,438   1,117,846   1,187,373 
   


 


 


Non-utility property

   23,861   22,176   23,395 

Less accumulated depreciation and amortization

   4,969   4,518   4,855 
   


 


 


Non-utility property - net

   18,892   17,658   18,540 
   


 


 


Total plant and property

   1,216,330   1,135,504   1,205,913 
   


 


 


Other investments

   13,801   12,462   12,635 
   


 


 


Current assets:

             

Cash and cash equivalents

   2,788   44,323   4,706 

Accounts receivable

   70,330   61,541   53,976 

Allowance for uncollectible accounts

   (2,638)  (2,709)  (1,763)

Accrued unbilled revenue

   31,788   30,548   59,109 

Inventories of gas, materials and supplies

   38,006   32,873   50,859 

Prepayments and other current assets

   19,705   23,735   32,661 
   


 


 


Total current assets

   159,979   190,311   199,548 
   


 


 


Regulatory assets:

             

Income tax asset

   64,475   47,975   63,449 

Deferred gas costs receivable

   9,544   —     —   

Unamortized costs on debt redemptions

   7,685   6,392   7,803 

Other

   3,917   4,665   6,020 
   


 


 


Total regulatory assets

   85,621   59,032   77,272 
   


 


 


Other assets:

             

Investment in life insurance

   60,531   55,264   59,710 

Fair value of non-trading derivatives

   36,069   22,264   23,885 

Other

   12,903   12,381   12,369 
   


 


 


Total other assets

   109,503   89,909   95,964 
   


 


 


Total assets

  $1,585,234  $1,487,218  $1,591,332 
   


 


 


See Notes To Consolidated Financial Statements

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION

Consolidated Balance Sheets

Thousands


  

March 31,
2004

(Unaudited)


  

March 31,
2003

(Unaudited)


  

Dec. 31,

2003


 

Capitalization and liabilities:

             

Capitalization

             

Common stock

  $82,342  $81,214  $82,137 

Premium on common stock

   258,033   249,340   255,871 

Earnings invested in the business

   194,231   175,330   170,053 

Unearned stock compensation

   (852)  (875)  (729)

Accumulated other comprehensive income (loss)

   (1,016)  (3,084)  (1,016)
   


 


 


Total common stock equity

   532,738   501,925   506,316 

Redeemable preferred stock

   —     8,250   —   

Long-term debt

   500,130   485,926   500,319 
   


 


 


Total capitalization

   1,032,868   996,101   1,006,635 
   


 


 


Current liabilities:

             

Notes payable

   22,900   —     85,200 

Accounts payable

   78,669   77,250   86,029 

Long-term debt due within one year

   —     20,000   —   

Taxes accrued

   8,186   7,348   8,605 

Interest accrued

   11,241   11,073   2,998 

Other current and accrued liabilities

   31,944   30,745   31,589 
   


 


 


Total current liabilities

   152,940   146,416   214,421 
   


 


 


Regulatory liabilities:

             

Accrued asset removal costs

   138,309   128,039   135,638 

Customer advances

   1,560   1,790   1,564 

Deferred gas costs payable

   —     12,908   5,627 

Unrealized gain on non-trading derivatives

   36,069   22,264   23,885 
   


 


 


Total regulatory liabilities

   175,938   165,001   166,714 
   


 


 


Other liabilities:

             

Deferred income taxes

   190,332   146,684   171,797 

Deferred investment tax credits

   6,367   7,286   6,945 

Other

   26,789   25,730   24,820 
   


 


 


Total other liabilities

   223,488   179,700   203,562 
   


 


 


Commitments and Contingencies (see Note 7)

   —     —     —   
   


 


 


Total capitalization and liabilities

  $1,585,234  $1,487,218  $1,591,332 
   


 


 


See Notes To Consolidated Financial Statements

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION

Consolidated Statements of Earnings Invested in the Business Cash Flows

(Unaudited)
Nine Months Ended Sept. 30, ------------------------------------------------------- Thousands 2003 2002 - -------------------------------------------------------------------------------------------------------------- Earnings invested in the business: Balance at beginning of period $ 157,136 $ 147,950 Net income 24,320 $ 24,320 25,447 $ 25,447 Cash dividends paid: Redeemable preferred and preference stock (303) (1,776) Common stock (24,251) (23,980) ----------- ------------ Balance at end of period $ 156,902 $ 147,641 =========== ============ Accumulated other comprehensive income (loss): Balance at beginning of period $ (3,084) $ (375) Other comprehensive income - net of tax: Change in unrealized gain from price risk management activities - - 291 291 ------------------------------------------------------- Comprehensive income $ 24,320 $ 25,738 =========== =========== Balance at end of period $ (3,084) $ (84) =========== ===========
--------------------------------------------------

   

Three Months Ended

March 31,


 

Thousands


  2004

  2003

 

Operating activities:

         

Net income

  $32,612  $26,404 

Adjustments to reconcile net income to cash provided by operations:

         

Depreciation and amortization

   13,906   13,166 

Deferred income taxes and investment tax credits

   17,957   4,414 

Undistributed losses from equity investments

   381   260 

Allowance for funds used during construction

   (236)  (189)

Deferred gas costs - net

   (15,171)  2,273 

Other

   1,805   1,033 
   


 


Cash from operations before working capital changes

   51,254   47,361 

Changes in operating assets and liabilities:

         

Accounts receivable - net of allowance for uncollectible accounts

   (15,479)  (11,896)

Accrued unbilled revenue

   27,321   13,521 

Inventories of gas, materials and supplies

   12,853   25,157 

Accounts payable

   (7,360)  2,814 

Accrued interest and taxes

   14,187   16,949 

Other current assets and liabilities

   6,825   4,483 
   


 


Cash provided by operating activities

   89,601   98,389 
   


 


Investing activities:

         

Acquisition and construction of utility plant assets

   (22,450)  (23,503)

Investment in non-utility property

   (466)  (1,344)

Other investments

   (47)  (19)
   


 


Cash used in investing activities

   (22,963)  (24,866)

Financing activities:

         

Common stock issued

   2,178   1,484 

Long-term debt issued

   —     40,000 

Change in short-term debt

   (62,300)  (69,802)

Cash dividend payments:

         

Redeemable preferred stock

   —     (147)

Common stock

   (8,434)  (8,063)
   


 


Cash used in financing activities

   (68,556)  (36,528)

Increase (decrease) in cash and cash equivalents

   (1,918)  36,995 

Cash and cash equivalents - beginning of period

   4,706   7,328 
   


 


Cash and cash equivalents - end of period

  $2,788  $44,323 
   


 


Supplemental disclosure of cash flow information:

         

Cash paid during the period for:

         

Interest

  $684  $737 

Income taxes

  $—    $—   

Supplemental disclosure of non-cash financing activities:

         

Conversion to common stock:

         

7 1/4% Series of Convertible Debentures

  $189  $19 

See Notes to Consolidated Financial Statements 4

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION Consolidated Balance Sheets
Sept. 30, Sept. 30, 2003 2002 Dec. 31, Thousands (Unaudited) (Unaudited) 2002 - -------------------------------------------------------------------------------------------- Assets: Plant and property: Utility plant $ 1,625,211 $ 1,514,489 $ 1,539,965 Less accumulated depreciation 594,570 548,696 560,798 ----------- ----------- ----------- Utility plant - net 1,030,641 965,793 979,167 ----------- ----------- ----------- Non-utility property 22,915 20,831 20,832 Less accumulated depreciation and amortization 4,741 3,976 4,404 ----------- ----------- ----------- Non-utility property - net 18,174 16,855 16,428 ----------- ----------- ----------- Total plant and property 1,048,815 982,648 995,595 ----------- ----------- ----------- Other investments 13,175 13,174 12,703 ----------- ----------- ----------- Current assets: Cash and cash equivalents 6,978 19,701 7,328 Accounts receivable 28,325 26,106 48,751 Allowance for uncollectible accounts (1,341) (1,636) (1,815) Accrued unbilled revenue 11,723 15,193 44,069 Inventories of gas, materials and supplies 56,891 55,367 58,030 Prepayments and other current assets 28,580 30,793 37,645 ----------- ----------- ----------- Total current assets 131,156 145,524 194,008 ----------- ----------- ----------- Regulatory assets: Income tax asset 47,975 48,469 47,975 Unrealized loss on non-trading derivatives 6,535 4,090 -- Unamortized costs on debt redemptions 7,906 6,624 6,508 Other 6,943 5,782 7,040 ----------- ----------- ----------- Total regulatory assets 69,359 64,965 61,523 ----------- ----------- ----------- Other assets: Investment in life insurance 58,407 54,155 54,916 Fair value of non-trading derivatives -- -- 12,426 Other 15,667 12,229 11,620 ----------- ----------- ----------- Total other assets 74,074 66,384 78,962 ----------- ----------- ----------- Total assets $ 1,336,579 $ 1,272,695 $ 1,342,791 =========== =========== ===========
-------------------------------------------------- See Notes To Consolidated Financial Statements 5 NORTHWEST NATURAL GAS COMPANY PART I. FINANCIAL INFORMATION Consolidated Balance Sheets
Sept. 30, Sept. 30, 2003 2002 Dec. 31, Thousands (Unaudited) (Unaudited) 2002 - -------------------------------------------------------------------------------------------- Capitalization and liabilities: Capitalization: Common stock $ 81,854 $ 80,834 $ 81,023 Premium on common stock 253,494 246,690 248,028 Earnings invested in the business 156,902 147,641 157,136 Accumulated other comprehensive income (loss) (3,084) (84) (3,084) ----------- ----------- ----------- Total common stock equity 489,166 475,081 483,103 Redeemable preference stock -- 25,000 -- Redeemable preferred stock -- 8,250 8,250 Long-term debt 450,794 446,033 445,945 ----------- ----------- ----------- Total capitalization 939,960 954,364 937,298 ----------- ----------- ----------- Current liabilities: Notes payable 85,200 -- 69,802 Accounts payable 53,028 45,400 74,436 Long-term debt and redeemable preferred stock due within one year 7,678 40,000 20,000 Taxes accrued 8,058 8,514 7,822 Interest accrued 10,294 10,655 2,902 Other current and accrued liabilities 28,771 25,379 30,045 ----------- ----------- ----------- Total current liabilities 193,029 129,948 205,007 ----------- ----------- ----------- Regulatory liabilities: Customer advances 1,790 1,818 1,791 Deferred gas costs payable 11,853 15,957 10,635 Unrealized gain on non-trading derivatives -- -- 12,426 ----------- ----------- ----------- Total regulatory liabilities 13,643 17,775 24,852 ----------- ----------- ----------- Other liabilities: Deferred income taxes 144,315 138,130 141,732 Deferred investment tax credits 7,415 8,169 7,824 Fair value of non-trading derivatives 6,535 4,026 -- Other 31,682 20,283 26,078 ----------- ----------- ----------- Total other liabilities 189,947 170,608 175,634 ----------- ----------- ----------- Other commitments and contingencies (see Note 7) -- -- -- ----------- ----------- ----------- Total capitalization and liabilities $ 1,336,579 $ 1,272,695 $ 1,342,791 =========== =========== ===========
-------------------------------------------------- See Notes To Consolidated Financial Statements 6 NORTHWEST NATURAL GAS COMPANY PART I. FINANCIAL INFORMATION

Consolidated Statements of Cash Flows (Unaudited)
Nine Months Ended Sept. 30, ----------------------------- Thousands 2003 2002 - -------------------------------------------------------------------------------------------------------------- Operating activities: Net income from operations $ 24,320 $ 25,447 Adjustments to reconcile net income to cash provided by operations: Depreciation and amortization 40,060 38,633 (Gain) loss on sale of assets 10 (221) Loss for PGE acquisition costs -- 13,699 Unrealized gain from price risk management activities -- 291 Deferred income taxes and investment tax credits 2,174 7,193 Undistributed earnings from equity investments (560) (1,220) Allowance for funds used during construction (1,176) (406) Deferred gas costs - net 1,218 5,868 Other (3,058) (450) --------- --------- Cash from operations before working capital changes 62,988 88,834 Changes in operating assets and liabilities: Accounts receivable - net of allowance for uncollectible accounts 19,952 40,252 Accrued unbilled revenue 32,346 42,556 Inventories of gas, materials and supplies 1,139 (6,030) Accounts payable (21,408) (25,298) Accrued interest and taxes 7,628 (7,028) Other current assets and liabilities 7,791 (5,890) --------- --------- Cash provided by operating activities 110,436 127,396 --------- --------- Investing activities: Acquisition and construction of utility plant assets (90,049) (53,271) Investment in non-utility property (2,083) (2,628) PGE acquisition costs -- (4,142) Proceeds from sale of assets 18 500 Other investments 88 1,609 --------- --------- Cash used in investing activities (92,026) (57,932) --------- --------- Financing activities: Common stock issued 6,146 5,094 Redeemable preferred stock retired (750) (750) Long-term debt issued 40,000 90,000 Long-term debt retired (55,000) (20,500) Change in short-term debt 15,398 (108,291) Cash dividend payments: Redeemable preferred and preference stock (303) (1,776) Common stock (24,251) (23,980) --------- --------- Cash used in financing activities (18,760) (60,203) --------- --------- Increase (decrease) in cash and cash equivalents (350) 9,261 Cash and cash equivalents - beginning of period 7,328 10,440 --------- --------- Cash and cash equivalents - end of period $ 6,978 $ 19,701 ========= ========= - ------------------------------------------------------------------------------------------------------------ Supplemental disclosure of cash flow information: Cash paid during the period for: Interest and preferred dividends $ 19,080 $ 18,177 Income taxes $ 9,600 $ 27,912 - ------------------------------------------------------------------------------------------------------------ Supplemental disclosure of non-cash financing activities: Conversion to common stock: 7-1/4 % Series of Convertible Debentures $ 151 $ 1,844
-------------------------------------------------- Capitalization

Thousands, except share amounts


  

March 31,

2004

(Unaudited)


  

March 31,

2003

(Unaudited)


  

Dec. 31,

2003


 

Common stock equity:

                      

Common stock - par value $3 1/6 per share

  $82,342     $81,214     $82,137    

Premium on common stock

   258,033      249,340      255,871    

Earnings invested in the business

   194,231      175,330      170,053    

Unearned stock compensation

   (852)     (875)     (729)   

Accumulated other comprehensive income (loss)

   (1,016)     (3,084)     (1,016)   
   


    


    


   

Total common stock equity

   532,738  52%  501,925  50%  506,316  50%

Redeemable preferred stock:

                      

$7.125 Series, stated value $100 per share

   —    0%  8,250  1%  —    0%

Long-term debt:

                      

Medium-Term Notes

                      

First Mortgage Bonds:

                      

6.400% Series B due 2003

   —        20,000      —      

6.340% Series B due 2005

   5,000      5,000      5,000    

6.380% Series B due 2005

   5,000      5,000      5,000    

6.450% Series B due 2005

   5,000      5,000      5,000    

6.050% Series B due 2006

   8,000      8,000      8,000    

6.310% Series B due 2007

   20,000      20,000      20,000    

6.800% Series B due 2007

   9,500      9,500      9,500    

6.500% Series B due 2008

   5,000      5,000      5,000    

4.110% Series B due 2010

   10,000      —        10,000    

7.450% Series B due 2010

   25,000      25,000      25,000    

6.665% Series B due 2011

   10,000      10,000      10,000    

7.130% Series B due 2012

   40,000      40,000      40,000    

8.260% Series B due 2014

   10,000      10,000      10,000    

7.000% Series B due 2017

   40,000      40,000      40,000    

6.600% Series B due 2018

   22,000      22,000      22,000    

8.310% Series B due 2019

   10,000      10,000      10,000    

7.630% Series B due 2019

   20,000      20,000      20,000    

9.050% Series A due 2021

   10,000      10,000      10,000    

5.620% Series B due 2023

   40,000      —        40,000    

7.250% Series B due 2023

   —        20,000      —      

7.500% Series B due 2023

   —        4,000      —      

7.520% Series B due 2023

   —        11,000      —      

7.720% Series B due 2025

   20,000      20,000      20,000    

6.520% Series B due 2025

   10,000      10,000      10,000    

7.050% Series B due 2026

   20,000      20,000      20,000    

7.000% Series B due 2027

   20,000      20,000      20,000    

6.650% Series B due 2027

   20,000      20,000      20,000    

6.650% Series B due 2028

   10,000      10,000      10,000    

7.740% Series B due 2030

   20,000      20,000      20,000    

7.850% Series B due 2030

   10,000      10,000      10,000    

5.820% Series B due 2032

   30,000      30,000      30,000    

5.660% Series B due 2033

   40,000      40,000      40,000    

Convertible Debentures

                      

7 1/4% Series due 2012

   5,630      6,426      5,819    
   


    


    


   
    500,130      505,926      500,319    

Less long-term debt due within one year

   —        20,000      —      
   


    


    


   

Total long-term debt

   500,130  48%  485,926  49%  500,319  50%
   


 

 


 

 


 

Total capitalization

  $1,032,868  100% $996,101  100% $1,006,635  100%
   


 

 


 

 


 

See Notes to Consolidated Financial Statements 7

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION Consolidated Statements of Capitalization
Sept. 30, 2003 Sept. 30, 2002 Thousands, except share amounts (Unaudited) (Unaudited) Dec. 31, 2002 - ------------------------------------------------------------------------------------------------------ ----------------------- Common stock equity: Common stock - par value $3-1/6 per share $ 81,854 $ 80,834 $ 81,023 Premium on common stock 253,494 246,690 248,028 Earnings invested in the business 156,902 147,641 157,136 Accumulated other comprehensive income (loss) (3,084) (84) (3,084) -------- --------- ---------- Total common stock equity 489,166 52% 475,081 50% 483,103 51% Redeemable preference stock: $6.95 Series, stated value $100 per share - - 25,000 2% - - Redeemable preferred stock: $7.125 Series, stated value $100 per share 7,678 1% 8,250 1% 8,250 1% Long-term debt: Medium-Term Notes First Mortgage Bonds: 5.550% Series B due 2002 - 20,000 - 6.400% Series B due 2003 - 20,000 20,000 6.340% Series B due 2005 5,000 5,000 5,000 6.380% Series B due 2005 5,000 5,000 5,000 6.450% Series B due 2005 5,000 5,000 5,000 6.050% Series B due 2006 8,000 8,000 8,000 6.310% Series B due 2007 20,000 20,000 20,000 6.800% Series B due 2007 9,500 9,500 9,500 6.500% Series B due 2008 5,000 5,000 5,000 7.450% Series B due 2010 25,000 25,000 25,000 6.665% Series B due 2011 10,000 10,000 10,000 7.130% Series B due 2012 40,000 40,000 40,000 8.260% Series B due 2014 10,000 10,000 10,000 7.000% Series B due 2017 40,000 40,000 40,000 6.600% Series B due 2018 22,000 22,000 22,000 8.310% Series B due 2019 10,000 10,000 10,000 7.630% Series B due 2019 20,000 20,000 20,000 9.050% Series A due 2021 10,000 10,000 10,000 7.250% Series B due 2023 - 20,000 20,000 7.500% Series B due 2023 - 4,000 4,000 7.520% Series B due 2023 - 11,000 11,000 7.720% Series B due 2025 20,000 20,000 20,000 6.520% Series B due 2025 10,000 10,000 10,000 7.050% Series B due 2026 20,000 20,000 20,000 7.000% Series B due 2027 20,000 20,000 20,000 6.650% Series B due 2027 20,000 20,000 20,000 6.650% Series B due 2028 10,000 10,000 10,000 7.740% Series B due 2030 20,000 20,000 20,000 7.850% Series B due 2030 10,000 10,000 10,000 5.820% Series B due 2032 30,000 30,000 30,000 5.660% Series B due 2033 40,000 - - Convertible Debentures 7-1/4% Series due 2012 6,294 6,533 6,445 ---------- --------- --------- Total long-term debt 450,794 48% 486,033 51% 465,945 50% Less long-term debt and preferred stock due within one year 7,678 (1%) 40,000 (4%) 20,000 (2%) ---------- ------ --------- ----- --------- ----- Total capitalization $ 939,960 100% $ 954,364 100% $ 937,298 100% ========== ===== ========= ===== ========= =====
---------------------------------------------------- See Notes to Consolidated Financial Statements 8 NORTHWEST NATURAL GAS COMPANY PART I. FINANCIAL INFORMATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Basis of Financial Statements

The information presented in the consolidated financial statements is unaudited, but includes all material adjustments, including normal recurring accruals, that the management of the Company considers necessary for a fair presentation of the results for each period reported. These consolidated financial statements should be read in conjunction with the financial statements and related notes included in the Company's 2002Company’s 2003 Annual Report on Form 10-K (2002(2003 Form 10-K). A significant part of the business of the Company is of a seasonal nature; therefore, results of operations for interim periods are not necessarily indicative of the results for a full year.

As referred to in this report, the Company consists of Northwest Natural Gas Company (NW Natural), a regulated utility, and non-regulated wholly-owned subsidiary businesses NNG Financial Corporation (Financial Corporation) and Northwest Energy Corporation (Northwest Energy). Northwest Energy was formed in 2001 to serve as the holding company for NW Natural and Portland General Electric Company (PGE) if the acquisition of PGE had been completed.

Certain amounts from prior periods have been reclassified to conform, for comparison purposes, with the current financial statement presentation. These reclassifications had no impact on prior period consolidated results of operations.

2. New Accounting Standards

Adopted Standards ----------------- Effective Jan. 1, 2003, the Company adopted Statement of Financial Accounting Standards (SFAS) No. 143, "Accounting for Asset Retirement Obligations." SFAS No. 143 requires the recognition of an Asset Retirement Obligation (ARO) for legal obligations associated with the retirement of tangible long-lived assets, including the recording of fair value of the liability, if reasonably estimable, for an ARO in the period in which it is incurred. The ARO liability is recorded as a capitalized cost increasing the carrying amount of the related long-lived asset. Over time, the liability is accreted to its present value each period and the capitalized cost is depreciated over the useful life of the related asset.

In the Company's judgment, it does not have any material legal obligations associated with the retirement of its tangible long-lived assets, except for certain assets with indefinite system lives for which the Company cannot estimate the ARO because the settlement date is indeterminable. In addition, NW Natural continues to accrue for future asset retirement costs (removal costs) on many long-lived assets through a charge to depreciation expense allowed in rates, and the resulting regulatory liabilities are recognized as accruals to accumulated depreciation. At the time when removal costs are incurred, accumulated depreciation is charged with the costs of removal and the book cost of the asset being retired in accordance with industry practice. Because estimated removal costs meet the requirements of SFAS No. 71, "Accounting for the Effects of Certain Types of Regulation," the Company's accumulated removal costs are not classified as liabilities, except for future retirements which meet the criteria of legal obligations under SFAS No. 143. At Sept. 30, 2003, the Company had $133 million of estimated removal costs in excess of normal depreciation costs included in accumulated depreciation in the consolidated balance sheets. The adoption of SFAS No. 143 did not have a material impact on the Company's financial condition or results of operations. 9 Effective Jan. 1, 2003, the Company also adopted SFAS No. 145, "Rescission of FASB Statement Nos. 4, 44 and 64, Amendment of FASB Statement No. 13 and Technical Corrections," and SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities," which replaces Emerging Issues Task Force Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." SFAS No. 145, which updates, clarifies and simplifies existing accounting pronouncements, addresses the reporting of debt extinguishments and accounting for certain lease modifications that have economic effects that are similar to sale-leaseback transactions. SFAS No. 146 requires companies to recognize costs associated with exit or disposal activities, such as lease termination costs and certain employee severance costs, when they are incurred rather than at the date of a commitment to an exit or disposal plan. The primary effect of applying SFAS No. 146, which was effective for all exit or disposal activities initiated after Dec. 31, 2002, is on the timing of recognition of costs associated with exit or disposal activities. The adoption of SFAS Nos. 145 and 146 did not have a material impact on the Company's financial condition or results of operations. In AprilDecember 2003, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standards (SFAS) No. 132 (revised 2003), “Employers’ Disclosures about Pensions and Other Postretirement Benefits.” SFAS No. 149, "Amendment132 (revised) requires expanded disclosures about pension plans and other postretirement benefit plans in the Company’s consolidated financial statements for annual and interim periods ending on and after Dec. 15, 2003. The Company adopted the annual disclosure requirements with the 2003 Form 10-K (see Part II, Item 8., Note 7 in the 2003 Form 10-K) and provides in this report the quarterly disclosures required for interim financial reports, including the amount of Statement 133 on Derivative Instrumentsnet periodic benefit cost recognized for each period presented and Hedging Activities."the amount of contributions paid or expected to be paid during the current fiscal year (see Note 6). SFAS No. 149 primarily amends132 (revised) does not change the measurement or recognition of pension and other postretirement benefit plans as required by SFAS No. 133, "Accounting87, “Employers’ Accounting for Derivative InstrumentsPensions,” SFAS No. 88, “Employers’ Accounting for Settlements and Hedging Activities,"Curtailments of Defined Benefit Pension Plans and for Termination Benefits,” and SFAS No. 106, “Employers’ Accounting for Postretirement Benefits Other Than Pensions.” The adoption of this new standard did not have an effect on the Company’s consolidated financial statements.

In December 2003, the FASB revised FASB Interpretation No. (FIN) 46, “Consolidation of Variable Interest Entities” (FIN 46R), to clarify the definitionapplication of a derivativeAccounting Research Bulletin No. 51, “Consolidated Financial Statements.” FIN 46R provides additional guidance for identification and consolidation of variable interest entities (VIEs), and for financial reporting by enterprises involved with VIEs. The Company adopted the original provisions of FIN 46 during 2003, stating that it did not have significant variable interests in any VIEs. The Company has certain equity investments that are variable interests and some of these entities are potentially VIEs. However, because the Company is not the primary beneficiary of these entities, it is not required to require derivative instruments that include up-front cash payments to be classified as financing activityconsolidate the VIEs. The Company’s variable interests primarily consist of limited liability interests with investments in alternative energy projects, low income housing and other real estate, which were entered into between the years 1988 and 2000 and have been accounted for under the equity

method or cost method (see Part II, Item 8., Note 9, in the statement of cash flows. SFAS No. 1492003 Form 10-K). The Company’s maximum exposure to loss for these investments is effective for contracts entered into$6.7 million at March 31, 2004, an amount that represents the Company’s investment balance or modified after June 30, 2003, and for hedging relationships designated after June 30, 2003.net realizable value. The Company’s investment risk is limited to the investment balance or net realizable value because all such investments are non-recourse to the Company. The adoption of SFAS No. 149 did not have aFIN 46R had no material impact on the Company'sCompany’s financial condition or results of operations.

Recent Accounting Pronouncements

In May 2003, the FASB issued SFAS No. 150, "Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity." SFAS No. 150 establishes standards for how an issuer classifies and measures in its financial statements certain financial instruments with characteristics of both liabilities and equity. SFAS No. 150 requires an issuer to classify a financial instrument that is within the scope of the Statement as a liability if that financial instrument embodies an obligation of the issuer. SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003 and otherwise is effective at the beginning of the first interim periods beginning after June 15, 2003, except for mandatory redeemable financial instruments of nonpublic entities. The adoption of SFAS No. 150 resulted in the Company reclassifying dividends on its redeemable preferred stock as interest expense, thus affecting the Company's reported net income (loss) for the current three- and nine- month periods only. The reclassification did not have a material impact on the Company's financial condition or results of operations. A transition adjustment of $178,000 was recorded upon adoption of SFAS No. 150 in order to recognize the redemption premium for the redeemable preferred stock. The redemption premium was deferred and is included in unamortized costs on debt redemptions in the accompanying Consolidated Balance Sheets. In November 2002,January 2004, the FASB issued FASB InterpretationStaff Position (FSP) No. (FIN) 45, "Guarantor's AccountingFAS 106-1, “Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others." FIN 45 clarifies the requirements of FASB Statement No. 5, "Accounting for Contingencies," relatingRelated to the guarantor'sMedicare Prescription Drug, Improvement and Modernization Act of 2003.” FSP No. FAS 106-1 provides guidance which permits a sponsor of a postretirement health care plan that provides a prescription drug benefit to make a one-time election to defer accounting for and disclosurethe effects of the issuanceMedicare Prescription Drug, Improvement and Modernization Act of 2003 (the Act). Regardless of whether the sponsor elects the deferral, the FSP requires certain typesdisclosures pending further consideration of guarantees. A guarantor must recognize a liabilitythe underlying accounting issues. The guidance in this FSP is effective for the fair value of an obligation assumed under a guarantee. FIN 45 also provides for additional disclosures by a guarantor in its interimquarterly and annual financial statements about the obligations associated with guarantees issued. The recognition provisions of FIN 45 are effective for any guarantees issued or modifiedfiscal years ending after Dec. 31, 2002. In connection with7, 2003.

The Act, signed into law on Dec. 8, 2003, introduces a prescription drug benefit under Medicare (Medicare Part D) as well as a federal subsidy to sponsors of retiree health care benefit plans that provide a benefit that is at least actuarially equivalent to Medicare Part D. The Company has not developed estimates of the settlementimpact of litigation involving leasesthe Act on its cash flows, accumulated postretirement benefit obligation (APBO), or net periodic postretirement benefit cost and it has not determined whether to change its postretirement medical plan in the Mist gas storage field, NW Natural agreed to defend and indemnify a party against claims relatingresponse to the validity and enforceability of certain transferred leases. However, NW Natural will have no obligation to defend or indemnify the party from any claims for recovery of punitive or other exemplary damages. Accordingly, the application of FIN 45 didAct. FSP No. FAS No. 106-1 does not have a material impact on the Company's financial condition or results of operations. In January 2003, the FASB issued FIN 46, "Consolidation of Variable Interest Entities." FIN 46 providesprovide guidance on how and when the identification of, and the financial reporting for, entities over which control is achieved through means other than voting rights, known as variable interest entities. FIN 46 provides guidance for determining whether consolidation is requiredfederal subsidy should be accounted for. As provided under the controlling financial interest modelFSP, the Company has elected to defer accounting for the impact of Accounting Bulletin No. 51. Certain variable 10 interest entities must be consolidatedthe Act until such guidance is provided by the primary beneficiary if the equity investors in the entity do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. FIN 46 was effective immediately for all new variable interest entities created or acquired after Jan. 31, 2003. The Company did not have interests in any variable interest entities during any of the current reporting periods, such that the application of FIN 46 had no impact on the Company's financial condition or results of operations. FASB.

3. Stock-Based Compensation

NW Natural has stock-based compensation plans including the Long-Term Incentive Plan (LTIP), the Restated Stock Option Plan (Restated SOP), the Employee Stock Purchase Plan (ESPP) and the Non-Employee Directors Stock Compensation Plan (see(NEDSCP). For a more detailed description of these plans, and accounting for stock-based compensation, see Part II, Item 8., Note 4, in the 20022003 Form 10-K).10-K. These plans are designed to promote stock ownership in NW Natural by employees, officers and, in the case of the NEDSCP, non-employee directors.

During 2003,the first quarter of 2004, NW Natural granted LTIP awards covering a new three-year performance period (2003-05)(2004-06). The aggregate target award and maximum award were 30,00035,000 and 60,00070,000 shares, respectively. Following the end of the performance period, actual awards are distributed based on the attainment of certain total shareholder return on equitygoals in comparison to a peer group of companies, and other performance goals. During the performance period, the Company recognizes compensation expense and liability for the LTIP awards based on performance levels achieved or expected to be achieved and the estimated market value of the common stock as of the distribution date. At Sept. 30, 2003,March 31, 2004, no compensation expense or liability had been accrued for the new LTIP grant. In December 2002,grant because the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation -- Transition and Disclosure -- an amendment of FASB Statement No. 123," which amends SFAS No. 123, "Accounting for Stock-Based Compensation," to provide alternative methods of transition for a voluntary change to the fair-value-based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in annual and interim financial statements about the method of accounting for stock-based employee compensation and the effectamount of the method used on reported results. SFAS No. 123 encourages, but does not require, companies to record compensation expenseestimated awards earned for stock-based compensation plans at fair value. The Company adopted the SFAS No. 148 disclosure requirements but has continued to account for stock-based compensation using the intrinsic value method prescribed in Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," for its stock-based employee compensation. quarter was immaterial.

Under the Restated SOP, NW Natural grants employee stock options for a fixed number of shares to officers and certain key employees with an exercise price equal to or greater than the market value of the shares at the date of grant. Because NW Natural grants stock options at market value, no compensation expense was recognized in the results of operations for the nine months ended Sept. 30, 2003. As of Sept. 30, 2003, options on 1,429,5001,244,700 shares were available for grant and options to purchase 354,244493,644 shares were outstanding under the Restated SOP.as of March 31, 2004. Options granted generally have 10-year terms and vest ratably over a three-year period following the date of grant. TheDuring the first quarter of 2004, the Company did not grant anygranted 184,800 options to purchase shares duringat an exercise price of $31.34, equal to the nine months ended Sept. 30, 2003. 11 market price of the common stock on the date of grant.

The Company adopted the disclosure requirements of SFAS No. 148, “Accounting for Stock-Based Compensation—Transition and Disclosure—An Amendment of FASB Statement No. 123,” but has continued to account for stock-based compensation using the intrinsic value method prescribed in Accounting

Principles Board (APB) Opinion No. 25, “Accounting for Stock Issued to Employees,” for its stock-based employee compensation. In accordance with APB No. 25, no compensation expense is recognized for options granted under the Restated SOP or shares issued under the ESPP. If compensation expense for all stock-based compensationawards under these two plans had been determined consistent withbased on fair value at the method prescribed by SFAS No. 123, the Company'sgrant dates, net income and earnings per share would have been reduced to the pro forma amounts shown below:
Three Months Ended Nine Months Ended Sept. 30, Sept. 30, ----------------------- ------------------------ Thousands, except per share amounts 2003 2002 2003 2002 - ------------------------------------------------------------------------------------------- ------------------------ Earnings (loss) applicable to common stock: - ------------------------------------------- As reported $ (6,546) $ (6,590) $ 24,026 $ 23,680 Deduct: total stock-based compensation expense determined under fair value based method for all awards - net of tax (66) (87) (199) (310) --------- --------- ---------- ---------- Pro forma $ (6,612) $ (6,677) $ 23,827 $ 23,370 ========= ========= ========== ========== Basic earnings (loss) per share: - -------------------------------- As reported $ (0.25) $ (0.26) $ 0.94 $ 0.93 Pro forma $ (0.26) $ (0.26) $ 0.93 $ 0.92 Diluted earnings (loss) per share: - ---------------------------------- As reported $ (0.25) $ (0.26) $ 0.93 $ 0.93 Pro forma $ (0.26) $ (0.26) $ 0.92 $ 0.92
The effects

Pro Forma Effect of applying SFAS No. 123 toStock-Based Options and ESPP:

   

Three Months Ended

March 31,


 

Thousands, except per share amounts


  2004

  2003

 

Net income as reported

  $32,612  $26,404 

Pro forma stock-based compensation expense determined under the fair value based method - net of tax

   (100)  (61)

Redeemable preferred stock dividends

   —     (147)
   


 


Pro forma earnings applicable to common stock - basic

   32,512   26,196 

Debenture interest less taxes

   62   71 
   


 


Pro-forma earnings applicable to common stock - diluted

  $32,574  $26,267 
   


 


Basic earnings per share

         

As reported

  $1.26  $1.03 

Pro forma

  $1.25  $1.02 
   


 


Diluted earnings per share

         

As reported

  $1.24  $1.01 

Pro forma

  $1.24  $1.01 
   


 


For purposes of the pro forma disclosures may not be representative ofabove, the effects on reported net income for future periods until all options outstanding are included in the pro forma disclosures. For purposes of pro forma disclosures, the estimated market value of stock options is amortized to expense over the vesting period.

4. Use of Financial Derivatives

NW Natural utilizes derivative instruments to manage commodity prices related to natural gas purchases, foreign currency prices related to gas purchase commitments from Canada and interest rate risks related to long-term debt maturing in less than five years or expected to be issued in future periods. Use of derivatives is permitted only after the commodity price, exchange rate, and interest rate exposures have been identified, are determined to exceed acceptable tolerance levels and are considered to be unavoidable because they are necessary to support normal business activities. NW Natural does not enter into derivative instruments for trading purposes and believes that any increase in market risk created by holding derivatives should be offset by the exposures they modify. See Part II, Item 7., "Accounting for Derivative Instruments and Hedging Activities," and Part II, Item 8., Notes 1 and 11, in the 20022003 Form 10-K.

At Sept. 30, 2003,March 31, 2004, NW Natural had 30the following derivatives outstanding covering its exposures to commodity and foreign currency prices: a series of 14 natural gas price swap contracts, threeno natural gas call option contracts, and 6976 foreign currency forward contracts covering its exposures to natural gas commodity prices and foreign currency exchange rates, respectively.contracts. Each of these contracts was designated as a cash flow hedge. The estimated fair values and the notional amounts of derivative instruments (unrealized gains and losses) outstanding were as follows:
Sept. 30, 2003 Dec. 31, 2002 --------------------------- -------------------------- Fair Value Notional Fair Value Notional Thousands Gain (Loss) Amount Gain (Loss) Amount - -------------------------------------------------------------------------------------------------------------------------------- Fixed-price natural gas commodity swap contracts $ (6,839) $ 352,304 $ 11,422 $ 159,724 Fixed-price natural gas call option contracts - 33,007 717 18,084 Physical natural gas supply contract with embedded derivative - - 448 2,754 Foreign currency forward purchase contracts 304 17,668 (161) 15,525 --------------------------- -------------------------- Total $ (6,535) $ 402,979 $ 12,426 $ 196,087 =========================== ==========================
12

   March 31, 2004

  Dec. 31, 2003

Thousands


  

Fair Value

Gain


  

Notional

Amount


  

Fair Value

Gain


  

Notional

Amount


Fixed-price natural gas commodity swap contracts

  $35,982  $205,802  $23,285  $284,317

Fixed-price natural gas call option contracts

   —     —     366   19,761

Foreign currency forward purchase contracts

   87   6,031   234   6,417
   

  

  

  

Total

  $36,069  $211,833  $23,885  $310,495
   

  

  

  

5. Long Term Debt and Redeemable Preferred Stock NW Natural has redeemed certain of its long-term debt, including all $4 million of the 7.50% Series B Medium-Term Notes (MTNs) due 2023, all $11 million of the 7.52% Series B MTNs due 2023, and all $20 million of the 7.25% Series B MTNs due 2023. These MTNs were redeemed in the third quarter of 2003 at 103.75 percent, 103.76 percent and 103.65 percent of their respective principal amounts. The Company redeemed these MTNs with available cash or with the proceeds from sales of commercial paper. The Company also gave notice, in October 2003, that it was exercising the early redemption provision applicable to all of the remaining shares of its $7.125 Series of Redeemable Preferred Stock with an aggregate stated value of $7.5 million, at a redemption price equivalent to 102.375 percent, effective as of Nov. 14, 2003. Early redemption premiums are recognized as unamortized costs on debt redemptions pursuant to SFAS No. 71. The Company intends to re-finance the preferred stock and the long-term debt redeemed earlier this year through the sale of new long-term debt in the fourth quarter of 2003, and the early redemption premiums will be amortized to expense over the life of the new debt. The maturities on the long-term debt and redeemable preferred stock outstanding, for each of the 12-month periods through Sept. 30, 2008 amount to: $7.7 million in 2004, including optional redemption premiums; $15 million in 2005; $8 million in 2006; $29.5 million in 2007; and $5 million in 2008. Holders of certain MTNs have put options that, if exercised, would accelerate the maturity of long-term debt by $10 million and $20 million in the 12-month periods ending Sept. 30, 2006 and 2007, respectively. 6. Segment Information

The Company principally operates in a segment of business, "Utility,"“Utility,” consisting of the distribution of natural gas. Another segment, "Gas“Gas Storage," represents natural gas storage services provided to interstate customers and asset optimization services under a contract with an independent energy trading company. The remaining segment, "Other,"“Other,” primarily consists of non-regulated investments in alternative energy projects in California and a Boeing 737-300 aircraft leased to Continental Airlines, and includes costs relating to the terminated acquisition of PGE. 13 Airlines.

The following table presents information about the reportable segments for the three-three months ended March 31, 2004 and nine-month periods ended Sept. 30, 2003 and 2002.2003. Inter-segment transactions are insignificant.
Three Months Ended Sept. 30, Nine Months Ended Sept. 30, ----------------------------------------------- ------------------------------------------------- Thousands Utility Gas Storage Other Total Utility Gas Storage Other Total - -------------------------------------------------------------------------------- ------------------------------------------------- 2003 - ---- Net operating revenues $ 37,332 $ 2,094 $ 39 $ 39,465 $ 189,449 $ 7,025 $ 128 $ 196,602 Depreciation and amortiza- tion 13,446 110 -- 13,556 39,723 337 -- 40,060 Other operating expenses 29,290 186 44 29,520 94,462 531 96 95,089 Income (loss) from operations (5,404) 1,798 (5) (3,611) 55,264 6,157 32 61,453 Income from financial investments -- -- 315 315 -- -- 560 560 Net income (loss) (7,831) 975 310 (6,546) 20,197 3,427 696 24,320 Total assets at Sept. 30, 2003 1,298,967 19,475 18,137 1,336,579 1,298,967 19,475 18,137 1,336,579 2002 - ---- Net operating revenues $ 36,519 $ 1,504 $ 36 $ 38,059 $ 199,434 $ 5,722 $ 133 $ 205,289 Depreciation and amortization 12,926 109 -- 13,035 38,334 299 -- 38,633 Other operating expenses 26,248 187 31 26,466 86,933 684 105 87,722 Income (loss) from operations (2,655) 1,208 5 (1,442) 74,167 4,739 28 78,934 Income from financial investments -- -- 605 605 -- -- 1,220 1,220 Net income (loss) (6,940) 424 508 (6,008) 30,110 2,402 (7,065) 25,447 Total assets at Sept. 30, 2002 1,238,215 16,500 17,980 1,272,695 1,238,215 16,500 17,980 1,272,695

   Three Months Ended March 31,

Thousands


  Utility

  Gas Storage

  Other

  Total

2004

                

Net operating revenues

  $110,198  $1,796  $40  $112,034

Depreciation and amortization

   13,792   114   —     13,906

Other operating expenses

   37,746   205   12   37,963

Income from operations

   58,660   1,477   28   60,165

Income (loss) from financial investments

  ��817   —     (381)  436

Net income (loss)

   31,881   790   (59)  32,612

Total assets at March 31, 2004

   1,552,165   18,650   14,419   1,585,234

2003

                

Net operating revenues

  $96,005  $2,544  $39  $98,588

Depreciation and amortization

   13,052   114   —     13,166

Other operating expenses

   34,683   183   22   34,888

Income from operations

   48,270   2,247   17   50,534

Income (loss) from financial investments

   445   —     (260)  185

Net income (loss)

   25,159   1,275   (30)  26,404

Total assets at March 31, 2003

   1,451,838   17,634   17,746   1,487,218

6. Pension and Other Postretirement Benefits

Net Periodic Benefit Cost

The following table provides the components of net periodic benefit cost for the Company’s pension and other postretirement benefit plans for the three months ended March 31, 2004 and 2003. See Part II, Item 8., Note 7, in the 2003 Form 10-K for the assumptions used in measuring these benefit costs.

   Pension Benefits

   

Other

Postretirement
Benefits


   March 31,

   March 31,

Thousands


  2004

  2003

   2004

 2003

Service cost

  $1,410  $1,215   $132 $114

Interest cost

   3,200   3,040    364  334

Expected return on plan assets

   (3,310)  (3,062)   —    —  

Amortization of transition obligation

   —     —      103  103

Amortization of prior service cost

   273   283    —    —  

Recognized actuarial loss

   436   188    118  100
   


 


  

 

Net periodic benefit cost

  $2,009  $1,664   $717 $651
   


 


  

 

Employer Contributions

The Company is required to make future cash contributions and benefit payments for its pension and other postretirement benefit plans (see Part II, Item 8., Note 7, in the 2003 Form 10-K).

7. Commitments and Contingencies

Environmental Matters ---------------------

NW Natural accruesowns or previously owned properties currently being investigated that may require environmental response. See Part II, Item 8., Note 12, in the 2003 Form 10-K. NW Natural has accrued all material loss contingencies relating to environmental matters that it believes to be probable of assertion and reasonably estimable.

NW Natural previously owned property adjacent to the Gasco site that now is the location of a manufacturing plant owned by Wacker Siltronic Corporation (the Wacker site). See Part II, Item 8., Note 12, in the 20022003 Form 10-K. DuePursuant to an order from the Oregon Department of Environmental Quality (ODEQ), consultant studies have been conducted to determine the nature and extent of releases of hazardous substances from the Wacker site. Recently the studies indicated some benzene is present in the soil at the Wacker site, and the ODEQ has requested that NW Natural conduct further tests of groundwater and indoor air quality. NW Natural has not determined to what extent additional testing will be required. At March 31, 2004, NW Natural’s estimated liabilities were $50,000 for its costs of further investigation on the Wacker site.

NW Natural continues to work with the U.S. Environmental Protection Agency (EPA) and other potentially responsible parties on developing an environmental work plan for the Portland Harbor, including investigation, feasibility study and field sampling plan. See Part II, Item 8., Note 12, in the 2003 Form 10-K. NW Natural’s share of the current estimate for completing the work plan is $1.6 million to $2.0 million. In addition, on March 1, 2004 the Company received a letter from the EPA requesting that it enter into an Administrative Order on Consent (AOC) providing for early action removal of a body of tar in the river sediments adjacent to the preliminary natureGasco site. The Company negotiated the form of several of these environmental investigations,AOC with the EPA and it was executed on April 23, 2004. Although the work plan for the removal action has not been developed, the Company has preliminarily estimated the removal cost to be in the range of any$1.0 million to $4.6 million. NW Natural recorded an additional possible loss contingency cannot be currently estimated. Ontotaling $2.0 million in the first quarter of 2004 for the revised

estimate of the work plan and the new estimate of environmental remediation costs for the Portland Harbor. This additional amount results in a reserve balance of $2.6 million at March 31, 2004, representing the amount estimated to complete the feasibility study and work plan at the lower end of the range and early remediation of the tar at the lower end of the range.

In May 27, 2003, the Oregon Public Utility Commission of Oregon (OPUC) approved NW Natural'sNatural’s request for deferral of environmental costs associated with five specific sites, including the Gasco, Wacker, Portland Gas and Portland Harbor sites. See Part II, Item 8., Note 12, in the 2002 Form 10-K. The authorization, effective for a 12-month period beginningwhich was extended through April 7, 2003,2005, allows NW Natural to defer and seek recovery of unreimbursed environmental costs in a future general rate case. Through Sept. 30, 2003, NW Natural has recorded $0.7 million of these costs in a deferred regulatory account. Additionally, onOn a cumulative basis through Sept. 30, 2003,March 31, 2004, the Company has accrued environmental costs totaling $7.9paid out a total of $1.1 million relating to the five sites including $5.7 million that has already been disbursed. In addition,since the Companyeffective date of the deferral authorization, which would be proposed for regulatory recovery if not recoverable from insurance.

Due to the preliminary nature of these environmental investigations, the range of any additional possible loss contingency cannot be currently estimates insurance recoveries related to these sites of $3.6 million and has recorded this amount as a receivable.estimated. NW Natural will first seek to recover the costs of further investigation and remediation for which it may be responsible with respect to the Gasco, site, the Wacker, site, the Portland Harbor site and the Portland Gas site,sites, if any, from insurance. If these costs are not recovered from insurance, then NW Natural will seek recovery through future rates. On June 30, 2003,rates subject to approval by the Company filedOPUC. At March 31, 2004, NW Natural had a Feasibility Scoping Plan and$5.7 million receivable representing an Ecological and Human Health Risk Assessment with the Oregon Department of Environmental Quality (ODEQ), which outlined a range of remedial alternatives for the most contaminated portionestimate of the Gasco site. See Part II, Item 8., Note 12, in the 2002 Form 10-K.environmental costs NW Natural will work with the ODEQexpects to determine the appropriate remedial actionincur and recover from among 14 the alternatives. Based upon the proposed actions in the draft plan, the Company estimates its range of liability,insurance, including the cost of investigation, from feasible alternatives at between $1.7$2.5 million and $7 million. NW Natural has a recorded liability of $1.7 million, excluding regulatory deferredfor costs of $0.1 million, as of Sept. 30, 2003, for its estimated costs of investigation and remediation relatedrelating to the Gasco site. See Item 2., "Management's Discussionsite and Analysis of Results of Operations and Financial Condition - Application of Critical Accounting Policies - Critical Estimates." Litigation ---------- $3.2 million for costs relating to the Portland Harbor site.

8. Subsequent Event

In April 2003, NW Natural settled and agreed with Cascade Resources Corporation and Al Curry (collectively, Cascade) to dismiss their respective claims in Northwest Natural Gas Company v. Cascade Resources Corporation and Curry, et al. (United States District Court for the District of Oregon, Case No. CV 01-1620 HU) (the Action). See Part I, Item 3., "Legal Proceedings," in the 2002 Form 10-K and Part II, Item 1., "Legal Proceedings," in the Company's Form 10-Q for the quarters ended March 31 and June 30, 2003. In June 2003, the court denied the motion of Enerfin Resources Northwest Limited Partnership (Enerfin), the remaining defendant in the Action, seeking to allow it to make cross-claims against Cascade in the case. In July, Enerfin filed a Motion for Summary Judgment seeking dismissal of claims made by NW Natural against it. The Company opposed the motion and a final decision is pending. On March 13, 2003, the Oregon Energy Facility Siting Council (EFSC) issued a Final Order and Site Certificate (Site Certificate) pursuant to which the EFSC approved construction of the Company's proposed South Mist Pipeline Extension (SMPE) along a designated route. See Part II, Item 7., "Financial Condition - Investing Activities," in the 2002 Form 10-K. In May, two parties in the contested case before EFSC separately appealed the issuance of the Site Certificate to the Oregon Supreme Court. (Supreme Court Nos. 550428 and 550434 (consolidated)). The appeals were argued before the Supreme Court on July 22, 2003. On Nov. 6, 2003, the Supreme Court ruled on the appeals, affirming EFSC's issuance of the Site Certificate. The Company is subject to other claims and litigation arising in the ordinary course of business. Although the final outcome of any such legal proceeding cannot be predicted with certainty,2004, the Company does not expect dispositionissued and sold 1,290,000 shares of these mattersits common stock in an underwritten public offering and used the net proceeds of $38.5 million from the offering primarily to have a material impact on the Company's financial condition or results of operations. Enron Gas Supply Contract ------------------------- On Oct. 16, 2003,fund, in part, NW Natural received a demand letter from Enron North America Corp. (Enron) seeking payment of $1.1 million allegedly owed pursuantNatural’s utility construction program and to a gas supply contract between NW Natural and Enron which was in effect when Enron filed for bankruptcy in December 2001. The contract was terminated upon the bankruptcy and NW Natural does not believe that any amounts are owed to Enron under the contract. 15 reduce short-term indebtedness by about $29 million.

NORTHWEST NATURAL GAS COMPANY

PART I. FINANCIAL INFORMATION Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION

Item2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION

The following is management'smanagement’s assessment of Northwest Natural Gas Company'sCompany’s financial condition including the principal factors that affect results of operations. The discussion refers to the consolidated activities of the Company for the three and nine months ended Sept. 30, 2003March 31, 2004 and 2002.2003. Unless otherwise indicated, references in the discussion to Notes are to the notes to the consolidated financial statements in Part II, Item 8. of the Company's 2002Company’s 2003 Annual Report on Form 10-K (2002(2003 Form 10-K).

The consolidated financial statements include:

Regulated utility:

Northwest Natural Gas Company (NW Natural)

Non-regulated wholly-owned subsidiary businesses: subsidiaries of NW Natural:

NNG Financial Corporation (Financial Corporation), and its wholly-owned subsidiaries

Northwest Energy Corporation (Northwest Energy), and its wholly-owned subsidiary

Together these businesses are referred to herein as the Company (see "Non-utility“Results of Operations—Non-utility Operations," below, and Note 2 in the 20022003 Form 10-K).

In addition to presenting results of operations and earnings amounts in total, certain measures are expressed in cents per share on a diluted basis (see Note 1 in the 2002 Form 10-K).share. These amounts reflect factors that directly impact the Company'sCompany’s earnings. The Company believes this per share information is useful because it enables readers to better understand the impact of these factors on the Company'sCompany’s earnings. All references in this report to earnings per share are on the basis of diluted shares (see Note 1, “Earnings Per Share,” in the 2003 Form 10-K).

Application of Critical Accounting Policies - ------------------------------------------- Management's discussion and analysis ofEstimates

In preparing the Company's results of operations and financial condition are based upon the consolidatedCompany’s financial statements which have been prepared in accordance withusing generally accepted accounting principles in the United States of America. The preparationAmerica (GAAP), management exercises judgment in the selection and application of these financial statements requires management to make, and from time to time to update or revise, assumptions,accounting principles, including making estimates and judgmentsassumptions that affect the reported amounts of assets, liabilities, revenues, and expenses and related disclosures. disclosures in the financial statements.

Management considers its critical accounting policies to be those which are most important to the representation of the Company'sCompany’s financial condition and results of operations and which require management'smanagement’s most difficult and subjective or complex judgments, including thoseaccounting estimates that could result in materially different amounts if the Company reported under different conditions or usedusing different assumptions. TheseThe Company’s most critical accounting policies are described in the 2002 Form 10-Kestimates or judgments involve regulatory cost recovery, unbilled revenues, derivative instruments, pension assumptions and environmental contingencies (see Part II, Item 7., "Application“Application of Critical Accounting Policies - Regulatory Accounting, Revenue Recognition, Accounting for Derivative Instruments and Hedging Activities, Accounting for Pensions, and Contingencies,"Estimates,” in the 20022003 Form 10-K). Management has discussed the estimates and judgments used in the application of critical accounting policies with the Audit Committee of the Board. Because of the uncertainty inherent in these matters, actual results could differ materially from the estimates developed from applying these critical accounting policies.

Critical Estimates ------------------

Within the context of the Company'sCompany’s critical accounting policies and estimates, management is not currently aware of any reasonably likely events or circumstances that would result in materially different amounts being reported. 16

In addition to critical accounting estimates described in the 20022003 Form 10-K, NW Natural recorded an additional loss contingency totaling $1.7$2.0 million in the secondfirst quarter of 20032004 for an estimate of environmental remediation costs at its Gasco sitefor the Portland Harbor (see Note 7 to the accompanying Consolidated Financial Statements)Statements and Note 12 in the 2003 Form 10-K). The amount of NW Natural'sNatural’s current accrual is based on estimates at the lower end of the range of liability, the amount that NW Natural determined is probable, liability for the costs of remedial alternatives outlined in the Feasibility Scoping Plan and the Ecological and Human Health Risk Assessment.under review. If the costs of remedial activity were assumed at the higher end of the range, then the Company would have accrued an additional $5.3$4.0 million liability. However, the Company does not believe that a change in the estimate would have a material impact on the Company'sCompany’s financial condition or results of operations, because NW Natural expects to recoverbelieves it is probable that these additional costs will be recovered from insurance. As a consequence of the anticipated recovery from insurance, NW Natural has recorded a corresponding receivable. In the event that additionalthese costs are not recovered from insurance, then NW Natural will seek to recover those costs through future utility rates, subject to approval by the Oregon Public Utility Commission (OPUC). The OPUC granted NW Natural the ability to defer its environmental costs at the Gasco site, effective for a 12-month period beginning April 7, 2003, which allows it to seek recovery of unreimbursed costs (see Note 7 to the accompanying Consolidated Financial Statements)Oregon (OPUC). Although NW Natural expects to recover its deferred costs from insurance or future utility rates, there can be no assurance that the OPUC will approve future recovery.

Earnings and Dividends - ----------------------

The Company incurred a loss applicable to common stock of $6.5 million in the quarter ended Sept. 30, 2003, compared to a loss of $6.6 million in the third quarter of 2002. The loss for the third quarter of 2003 was equivalent to 25 cents a diluted share, compared to a loss of 26 cents a diluted share for the third quarter of 2002. A third quarter loss is customary for NW Natural, reflecting low summertime use of natural gas. Gas utility margin and income from non-utility operations were higher in the third quarter of 2003 than in the third quarter of 2002, and interest expense was lower, but these improvements were approximately offset by higher utility operating expenses. NW Natural lost $7.8 million or 30 cents a diluted share from gas utility operations in the third quarter of 2003, compared to a loss of $7.5 million or 29 cents a share in the third quarter of 2002. The Company earned $1.0 million or 4 cents a diluted share from its gas storage business segment in this year's third quarter, compared to $0.4 million or 1 cent a share from the gas storage segment in the third quarter of 2002. The Company also earned $0.3 million or about 1 cent a diluted share from its subsidiary and other non-utility operations in the third quarter of 2003, compared to earnings of $0.5 million or 2 cents a share in the third quarter of 2002. For the nine months ended Sept. 30, 2003, the Company'sCompany’s earnings applicable to common stock were $24.0$32.6 million or 93 cents a diluted share,in the quarter ended March 31, 2004, compared to earnings of $23.7$26.3 million also equivalent to 93 centsin the quarter ended March 31, 2003. Earnings per share from consolidated operations were $1.24 a diluted share in the first nine monthsquarter of 2002. 2004 and $1.01 a share in last year’s first quarter.

NW Natural earned $19.9 million or 77 cents$1.21 a diluted share from gas utility operations in the first nine monthsquarter of 2003,2004, compared to $28.3 million or $1.11$0.97 a share in the first nine months of 2002. Weather conditionssame period in NW Natural's service territory2003. Gas deliveries and utility net operating revenues (margin) were higher in the first nine monthscurrent quarter in both the Company’s temperature-sensitive residential and commercial markets and in its industrial market. Cooler weather, the effects of a general rate increase in Oregon and customer growth contributed to the year were 6 percent warmer than average and 10 percent warmer than last year. improved results from utility operations. See “Results of Operations,” below.

The Company earned $3.4 million or 133 cents a diluted share from itsnon-utility operations, including the Company’s non-utility gas storage business segment inoperations as well as its subsidiaries, for the first nine months of 2003,quarter ended March 31, 2004, compared to $2.4 million or 9earnings of 4 cents a share in the first nine monthssame period of 2002; and earned $0.7 million or about 3 cents a diluted share from its subsidiary and other non-utility operations in the first three quarters of this year, compared to a loss of $7.1 million or 27 cents a share in the first three quarters of last year. The results for the first nine months of 2002 included a charge of $13.7 million before tax, equivalent to 32 cents a diluted share, for the Company's transaction costs incurred in connection with its efforts to acquire Portland General Electric Company (PGE) from Enron Corp. 2003. See “Non-utility Operations,” below.

Dividends paid on common stock were 32.5 cents and 31.5 cents a share for each ofin the three-month periods ended Sept. 30,March 31, 2004 and 2003, and 2002.respectively. In October 2003,April 2004, the Company'sCompany’s Board of Directors declared a quarterly dividend of 32.5 cents a share on the common stock, payable Nov.May 14, 20032004, to shareholders of record on Oct. 31, 2003. With this increase, theApril 30, 2004. The current indicated annual dividend rate is $1.30 a share. 17

Results of Operations - ---------------------

Regulatory Developments -----------------------

General Rate Cases

In August 2003, the OPUC entered an order covering all of the issues in NW Natural’s general rate case filed in November 2002 (see Part II, Item 7., “Results of Operations—Regulatory Matters—General Rate Cases,” in the 2003 Form 10-K). Pursuant to the order, on Sept. 1, 2003, NW Natural raised rates to increase revenues by approximately $6.2 million per year. Also pursuant to the order, on Nov. 12, 2003, NW Natural commenced deferred revenue treatment for an additional $2.8 million per year when the first 11.7-mile segment of the South Mist Pipeline Extension (SMPE) went into service. The rate increases and the deferred revenue from the SMPE contributed about $4.7 million of margin in the first quarter of 2004, equivalent to 11 cents a share of earnings. NW Natural expects to raise rates or to implement further deferred revenue treatment reflecting the cost of service associated with the remaining 50 miles of the SMPE when all or portions of that segment are completed and go into service which is expected to occur in the fourth quarter of 2004.

In November 2002,2003, NW Natural filed a general rate case with the OPUC,in Washington proposing a revenue increase of $38$7.9 million per year from OregonWashington operations through rate increases averaging 6.815 percent (see Part II, Item 7., "Results“Results of Operations - Operations—Regulatory Matters,"Matters—General Rate Cases,” in the 20022003 Form 10-K). On Aug. 22, 2003, the OPUC entered an order approving stipulations filed by NW Natural with the OPUC Staff and other parties covering all of the issuesSettlement conferences were held in the Oregon general rate case. The order includes, among other things, (i) the settlement of NW Natural's cost of service, including all operations and maintenance expenses, (ii) projected investments for the prospective test year, (iii) a capital structure including 49.5 percent common equity, (iv) a return on equity of 10.2 percent, (v) a rate redesign that shifted $4 million of margin revenue requirement from industrial rate schedules to residential and commercial rate schedules, and (vi) the adoption of a weather normalization mechanism. The order authorized a revenue increase of $13.9 million per year, of which $6.2 million went into effect on Sept. 1, 2003, and the remainder will go into effect as all or portions of NW Natural's South Mist Pipeline Extension (SMPE) project and its Coos County distribution system project are completed and go into service between Dec. 1, 2003 and Dec. 1, 2004. The weather normalization mechanism approved by the OPUC will be applied to NW Natural's Oregon residential and commercial customers' bills between November and May of each heating season, beginning in November 2003. The mechanism adjusts customers' bills to reflect "normal" weather using the 25-year average temperature of each day of the billing period. The mechanism is intended to stabilize NW Natural's recovery of its fixed costs and to reduce fluctuations in customers' bills due to colder- or warmer-than-average weather. On Sept. 23, 2003, the OPUC approved rate increases effective Oct. 1, 2003 averaging 4.5 percent for NW Natural's Oregon residential sales customers,April and, on Sept. 24, 2003,April 29, 2004, the parties to the rate case filed a Joint Notice of Settlement in Principle and Motion for Extension of Time to File Testimony with the Washington Utilities and Transportation Commission (WUTC) approvedfor the purpose of finalizing a rate increase effective Oct. 1, 2003settlement in the case. The filing requests a deadline of 5.5 percentMay 14, 2004 for NW Natural's Washington residential sales customers.filing the final terms of the proposed settlement. In the event a settlement is not filed by that date, the notice requests that the WUTC extend the deadlines in the original schedule for direct and rebuttal testimony to May 21 and June 18, 2004, respectively. The rate increases in OregonCompany is unable to determine whether the final terms of a settlement will be agreed upon and, Washington reflect changes in NW Natural's cost of gas under its Purchased Gas Adjustment (PGA) mechanisms,if so, the application of temporary rate adjustmentsextent to amortize regulatory balancing accounts, and the removal of temporary rate adjustments effective the previous year. These changes are all part of NW Natural's annual PGA tariff filing (see "Comparison of Gas Operations--Cost of Gas," below). In addition to the PGA increase, Washington rates were affectedwhich a settlement will be accepted by the removalWUTC.

Rate Mechanisms

On May 27, 2003, the OPUC approved NW Natural’s request for deferral of environmental costs associated with five specific sites, including the Gasco, Wacker, Portland Gas and Portland Harbor sites. See Note 12 in the 2003 Form 10-K. The authorization, which has been extended through April 2005, allows NW Natural to defer and seek recovery of unreimbursed environmental costs in a credit to customers for the refund of the previous year's gas cost savings, resulting in an additional 11.3 percent average increase in rates. The Company intends to file afuture general rate case with the WUTCcase. Through March 31, 2004, NW Natural has recorded $1.1 million of these costs in the fourth quarter of 2003, enabling a full review of NW Natural's cost and rate structures, with new rates expected to be implemented by the end of 2004. The amount of the general rate increase to be requested has not been determined. 18 deferred regulatory account.

Comparison of Gas Operations ----------------------------

The following table summarizes the composition of gas utility volumes and revenues for the three months ended March 31, 2004 and nine months ended Sept. 30, 2003 and 2002:
Three Months Ended Nine Months Ended Sept. 30, Sept. 30, -------------------------------------------------------- (Thousands) 2003 2002 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------- Utility gas sales and transportation volumes - therms: - ------------------------------------------------------ Residential and commercial sales 51,719 53,100 418,093 446,392 Unbilled volumes (3,767) 1,940 (39,922) (44,589) --------- --------- ---------- ---------- Weather-sensitive volumes 47,952 55,040 378,171 401,803 Industrial firm sales 11,155 10,544 37,676 49,974 Industrial interruptible sales 13,087 2,444 25,075 22,724 --------- --------- ---------- ---------- Total gas sales 72,194 68,028 440,922 474,501 Transportation deliveries 101,158 107,927 309,234 325,275 --------- --------- ---------- ---------- Total volumes sold and delivered 173,352 175,955 750,156 799,776 ========= ========= ========== ========== Three Months Ended Nine Months Ended Sept. 30, Sept. 30, -------------------------------------------------------- (Thousands, except customers and degree-days) 2003 2002 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------- Utility operating revenues - dollars: - -------------------------------------- Utility residential and commercial sales $ 51,099 $ 58,954 $ 362,576 $ 423,509 Unbilled revenues (2,909) 2,062 (33,129) (42,564) --------- --------- ---------- ---------- Weather-sensitive revenues 48,190 61,016 329,447 380,945 Industrial firm sales 6,778 8,198 22,463 35,089 Industrial interruptible sales 6,421 1,595 12,364 14,166 --------- --------- ---------- ---------- Total gas sales 61,389 70,809 364,274 430,200 Transportation revenues 3,857 5,984 14,710 19,867 Other revenues 2,084 363 7,331 2,442 --------- --------- ---------- ---------- Total utility operating revenues 67,330 77,156 386,315 452,509 Cost of gas sold 29,998 40,637 196,866 253,075 --------- --------- ---------- ---------- Net utility operating revenues (margin) $ 37,332 $ 36,519 $ 189,449 $ 199,434 ========= ========= ========== ========== Total number of customers (end of period) 564,488 546,644 564,488 546,644 ========= ========= ========== ========== Actual degree-days 43 75 2,456 2,724 ========= ========= ========== ========== 20-year average degree-days 93 97 2,603 2,607 ========= ========= ========== ==========
NW Natural refunded deferred gas cost savings to its Oregon customers through billing credits in June 2002. These refunds were the customers' 67 percent portion of gas cost savings realized between October 2001 and March 2002, which had been deferred, with interest, pursuant to NW Natural's PGA tariff in Oregon (see "Cost of Gas," below). The refunds reduced gross operating revenues for the first nine months of 2002 by $30.4 million, and reduced both cost of gas and deferred gas costs payable by $29.5 million. The refunds also reduced margin by about $0.9 million, but this amount was almost entirely offset by corresponding reductions in franchise tax expense and uncollectible accounts expense such that the effect of the refunds on net income was negligible. 19 2003:

(Thousands, except customers and degree days)


  2004

  2003

 

Utility gas sales and transportation volumes - therms:

               

Residential and commercial sales

   274,364      236,323    

Unbilled volumes

   (31,888)     (16,562)   
   


    


   

Weather-sensitive volumes

   242,476  62%  219,761  64%

Industrial firm sales

   18,510  5%  14,554  4%

Industrial interruptible sales

   24,376  6%  3,685  1%
   


 

 


 

Total gas sales

   285,362  73%  238,000  69%

Transportation deliveries

   102,958  27%  109,160  31%
   


 

 


 

Total volumes sold and delivered

   388,320  100%  347,160  100%
   


 

 


 

Utility operating revenues - dollars:

               

Residential and commercial sales

  $252,524     $200,513    

Unbilled revenues

   (27,534)     (13,940)   
   


    


   

Weather-sensitive revenues

   224,990  89%  186,573  91%

Industrial firm sales

   12,294  5%  8,666  4%

Industrial interruptible sales

   11,974  5%  1,844  1%
   


 

 


 

Total gas sales

   249,258  99%  197,083  96%

Transportation revenues

   3,295  1%  5,805  3%

Other revenues

   45  0%  1,051  1%
   


 

 


 

Total utility operating revenues

  $252,598  100% $203,939  100%
   


 

 


 

Cost of gas sold

  $142,400     $107,934    
   


    


   

Utility net operating revenues (margin)

  $110,198     $96,005    
   


    


   

Total number of customers (end of period)

   583,582      565,892    
   


    


   

Actual degree days

   1,807      1,683    
   


    


   

25-year average degree days

   1,852      1,857    
   


    


   

Residential and Commercial Sales - --------------------------------

NW Natural continues to experience strong customer growth, with 17,84417,690 customers added since Sept. 30, 2002,March 31, 2003, for a growth rate of 3.33.1 percent. In the three years ended Dec. 31, 2002,2003, more than 58,00054,000 customers were added to the system, representing an average annual growth rate of 3.93.5 percent.

The volumes of gas sold to residential and commercial customers in the first three months of 2004 were 22.7 million therms, or 10 percent, higher than in the first three months of 2003, primarily reflecting 7 percent colder weather than in the first quarter of 2003. Related revenues increased $38.4 million, or 21 percent, primarily due to the higher volumes and rate increases in Oregon effective in the fall of 2003.

Typically, 80 percent or more of NW Natural'sNatural’s annual operating revenues are derived from gas sales to weather-sensitive residential and commercial customers. Accordingly,Although variations in temperatures between periods will affect volumes of gas sold to these customers. The third (summer)customers, the effect on margin and net income has been significantly reduced with the implementation of the weather normalization mechanism in Oregon in November 2003. Although the first quarter of 2004 was colder than the first quarter of 2003, it was warmer than average and warmer than the third quarter of 2002. Weather in the first nine months of 2003 was 6 percent warmer than average, compared to 4 percent colder than average in the first nine months of 2002. Average weather conditions are calculated for this purpose from the most recent 20 years of temperature data measured by heating degree-days.average. The OPUC has approved a weather normalization mechanism that will be applied to NW Natural's Oregon residential and commercial customers' bills between November and May of each heating season beginning in November 2003 (see "Results of Operations - Regulatory Developments," above). Customers may opt out of the mechanism during a defined period each year. NW Natural expects less than 10 percent of its residential and commercial customers to opt out of the mechanism during its first year. Volumes of gas sold to residential and commercial customers in the third quarter of 2003 were 7.1 million therms, or 13 percent, lower than in the third quarter of 2002, reflecting the warmer weather and weak economic conditions in the commercial market, partially offset by customer growth and the price elasticity effects of lower rates. Related revenues decreased $12.8 million, or 21 percent, primarily due to lower volumes and rates effective Oct. 1, 2002. Gas sales to residential and commercial customers in the first nine months of 2003 were 23.6 million therms, or 6 percent, lower than in the first nine months of 2002, reflecting warmer weather that was partially offset by customer growth and the price elasticity effects of lower rates. Related revenues decreased $51.5 million, or 14 percent, primarily due to lower volumes and the lower rates effective Oct. 1, 2002. Excluding the impact of gas cost refunds of $26.6 million to Oregon customers in the nine months ended Sept. 30, 2002 (see "Comparison of Gas Operations," above), related revenues decreased $78.1 million or 19 percent. These refunds reduced gross operating revenues by $30.4 million in the first nine months of 2002 compared to the same period in 2003, but the impact on net operating revenues was less than $1 million and the impact on net income was negligible. See "Comparison of Gas Operations," above. NW Natural's rate decreases in October 2002 were primarily related to substantial reductions in gas commodity costs and were applied through the Company's PGA mechanisms in Oregon and Washington (see Part II, Item 7., "Results of Operations - Regulatory Matters," in the 2002 Form 10-K). At the same time, NW Natural also applied small, partially offsetting rate increases in Oregon designed to recover the margin lost due to changes in residential and commercial consumption patterns in recent years. These rate increases contributed an estimated $0.5 million of margin in the third quarter of 2003 and $6.5$2.7 million of margin in the first nine monthsquarter of 2003,2004 due to the warmer-than-average weather. The contribution was equivalent to about 1 cent6 cents a diluted share of earnings, making up a significant portion of the lost margin that otherwise would have resulted from the warmer-than-average-weather.

In order to match revenues with related purchased gas costs, NW Natural records revenues for gas delivered and sold to customers, but not yet billed, through the end of the period. These amounts are reported as unbilled revenues to reflect the increase or decrease in the third quarterbalance of unbilled revenues over the prior reporting periods. Weather conditions, rate changes and 15 cents a share incustomer billing dates from one period to the nine-monthnext affect the balance of unbilled revenues at the end of each period. 20

Industrial Sales and Transportation Revenues --------------------------------------------

The following table summarizes the delivered volumes and margin in the industrial and electric generation markets:
Three Months Ended Nine Months Ended Sept. 30, Sept. 30, -------------------------- ------------------------- (Thousands) 2003 2002 2003 2002 ------------------------------------------------------------------------------------------------------------------ Delivered volumes - therms: --------------------------- Industrial sales and transportation 125,804 121,156 370,150 393,368 Electric generation - 71 1,667 3,400 --------- --------- ---------- ---------- Total volumes 125,804 121,227 371,817 396,768 ========= ========= ========== ========== Margin - dollars: Industrial sales and transportation $ 8,668 $ 9,080 $ 27,551 $ 30,939 Electric generation - 11 6 4,584 --------- --------- ---------- ---------- Total margin $ 8,668 $ 9,091 $ 27,557 $ 35,523 ========= ========= ========== ==========
markets for the three months ended March 31, 2004 and 2003:

(Thousands)


  2004

  2003

Delivered volumes - therms:

        

Industrial sales and transportation

   145,844   125,732

Electric generation

   —     1,667
   

  

Total volumes

   145,844   127,399
   

  

Margin - dollars:

        

Industrial sales and transportation

  $10,921  $9,746

Electric generation

   —     6
   

  

Total margin

  $10,921  $9,752
   

  

Total volumes delivered to industrial and electric generation customers in the third quarter of 2003 were 4.618 million therms, or 414 percent, higher in the first quarter of 2004 than in the same period of 2002.2003. Combined margins from these customers were $1.2 million, or 12 percent, higher in the thirdfirst quarter of 2003 were $0.4 million, or 5 percent, lower than in2004 compared to the same period of 2002. The increase in volumes was primarily due to deliveries to a high-volume customer served on a new, low-margin contract for gas transportation to a cogeneration facility, while the decline in margin was due to shifts by other customers from higher-margin to lower-margin sales or transportation schedules. Total volumes delivered to industrial and electric generation customers in the nine months ended Sept. 30, 2003 were 25 million therms, or 6 percent, lower than in the same period in 2002. Combined margins were $8.0 million, or 22 percent, lower. The decline in volumes was due to a combination of warmer weather and weaker economic conditions. The greater percentage decline in margin was due to shifts by some customers during 2002 and 2003 from higher-margin sales or transportation schedules to lower-margin transportation schedules, and to the inclusion of $4.6 million of margin from electric generation customers, equivalent to 11 cents a share of earnings, in the results for the first nine months of 2002. One-year contracts for service to two customers in the electric generation market went into effect in the second half of 2001 and expired on June 30, 2002. 2003.

Volumes delivered to end-use industrial sales and transportation customers excluding electric generation customers,were 15 percent higher and margin was 12 percent higher in the nine months ended Sept. 30, 2003 were 6 percent lowerfirst quarter of 2004 than in the same period in 2002. Margin from these customers in the nine months ended Sept. 30, 2003 was 11 percent lower than in the same period in 2002. The decline in volumes was due to the warmer weather and weaker economic conditions, while the greater percentage decline in margin was due to customers' shifts from higher-margin to lower-margin sales or transportation schedules. Sales in the industrial interruptible market were up 10 percent in the nine-month period, however, and up substantially in the three-month period, due to transfers by some interruptible transportation customers to sales service in the secondfirst quarter of 2003 when commodity prices in the spot gas market rose to levels2003. The higher than the gas price built into NW Natural's interruptible sales rates. NW expects the overallvolumes and margin decline in the industrial market to continue, duereflect the addition of a large customer, cooler weather and an improved economy, offset in part to a $4 million shift from industrialby some rate schedules to residential and commercial rate schedules based on an analysis of cost of service that wasdesign changes approved in the Oregon general rate case. 21 NW Natural re-designed its industrial rates in Oregon as part of its general rate case in 2003, transferring $4.8 million of annual revenue requirement from industrial rates to residential and commercial rates in order to better reflect relative costs of service and to become more competitive in the industrial market.

Other Revenues --------------

Other revenues include revenues recognized from a variety of sources other than the sale and transportation of gas (see Note 1 in the 2002 Form 10-K), includingmiscellaneous fee income as well as revenue adjustments reflecting deferrals to, andor amortizations from, regulatory asset or liability accounts other than deferrals relating to gas costs and miscellaneous customer fees. Other revenues contributed $2.1 million to utility operating revenues in the third quarter of 2003, compared to $0.4 million in the third quarter of 2002. The $1.7 million increase in other revenues in the third quarter of 2003 came primarily from revenue deferrals under NW Natural's partial decoupling mechanism ($1.5 million)non-utility gas storage (see Part II, Item 7., "Results“Application of Operations - Critical Accounting Policies and Estimates—Regulatory Matters,"Accounting,” in the 20022003 Form 10-K). Other revenues contributed $7.3 million to utility operating revenueswere negligible in the first nine monthsquarter of 2003,2004, compared to $2.4$1.1 million in the first nine monthsquarter of 2002. The $4.9 million increase was primarily due to higher2003. Higher revenue deferrals in the first quarter of 2004 under the partialNW Natural’s decoupling mechanism ($3.0 million)in Oregon (see Part II, Item 7., “Results of

Operations—Regulatory Matters—Rate Mechanisms,” in the 2003 Form 10-K) and deferrals for recovery of costs relating to the first segment of the SMPE (see “Regulatory Developments–General Rate Cases,” above) were more than offset by amortizations from the decoupling mechanism and by higher amounts of interstate storage credits ($1.8 million). amortizations relating to conservation programs and Year 2000 technology costs. The following table summarizes other revenues by primary category for the three months ended March 31, 2004 and 2003:

(Thousands)


  2004

  2003

 

Revenue adjustments:

         

Current deferrals:

         

Decoupling

  $1,005  $534 

SMPE

   1,101   —   

Other

   (118)  77 

Current amortizations:

         

Decoupling

   (1,554)  —   

Conservation programs

   (1,390)  (906)

Year 2000 technology costs

   (572)  (196)

Other

   192   255 
   


 


Net revenue adjustments

   (1,336)  (236)
   


 


Miscellaneous revenues:

         

Customer fees

   1,214   1,098 

Other

   167   189 
   


 


Total miscellaneous revenues

   1,381   1,287 
   


 


Total other revenues

  $45  $1,051 
   


 


Cost of Gas ----------- Sold

Natural gas commodity prices have fluctuated dramatically in recent years. NW Natural has sought to mitigateyears (see Part II, Item 7., “Results of Operations—Comparison of Gas Operations—Cost of Gas Sold,” in the effect of price volatility on core utility customers through the use of its underground storage facilities, by entering into gas commodity-based financial hedge contracts, and by crediting gas costs with margin revenues derived from sales of commodity and released transportation capacity to on-system or off-system customers through negotiated short-term transactions in periods when core utility customers do not fully utilize firm pipeline capacity and gas supplies. As of June 30, 2003 the Company had replaced all of its expiring long-term contracts with supply contracts for gas purchases of similar aggregate volume levels. All of the replacement contracts have terms of five years or less and contain commodity price provisions that are tied directly to monthly market index prices for the term of the contract. The Company engages in financial swaps that are intended to have the effect of converting these monthly market index prices into fixed prices for most of its gas purchases under these contracts.Form 10-K). The cost per therm of gas sold was 3010 percent lowerhigher during the thirdfirst quarter of 20032004 than in the third quartersame period of 2002. Year-to-date, the cost per therm of2003, primarily due to higher natural gas sold was 16 percent lower than in the first nine months of 2002.commodity prices. The cost per therm of gas sold includes current gas purchases, gas drawn from storage inventory, gains or losses from commodity hedges, margin from off-system gas sales, demand cost equalization,balancing adjustments (demand equalization), regulatory deferrals and company use. Results for the nine months ended Sept. 30, 2002 include an adjustment reducing cost of gas by $29.5 million (see "Comparison of Gas Operations," above). Excluding the impact of this adjustment, cost per therm of gas sold was 25 percent lower in the first nine months of 2003 compared to the same period in 2002. Results for the nine months ended Sept. 30, 2002 also included adjustments reducing cost of gas relating to amounts of deferred expenses for the recovery of pipeline demand charges under

NW Natural's PGA mechanism. These adjustments totaled $2.9 million, contributing 7 cents a share to earnings in the second quarter of 2002, of which $2.6 million or 6 cents a share applied to periods prior to 2002. The rate methodology represented in the adjustments continues to be applied in the Company's accounting for pipeline demand charges. NW Natural'sNatural’s recorded amount of unaccounted-for gas for the nine months ended Sept. 30, 2003 was 0.20negative 0.12 percent of gas receipts,sendout in the first three months of 2004, compared to 0.61a positive 0.16 percent for the nine months ended Sept. 30, 2002.in same period of 2003. Unaccounted-for gas is the difference between the amount of gas the Company receives from all sources, including pipeline deliveries and withdrawals from storage, and the amount of gas it delivers to customers or other delivery points. Unaccounted-for gas may be caused in part by physical gas leakage, but it also may be due to cumulative inaccuracies in gas metering, estimates of unbilled gas or other causes. The CompanyNW Natural considers a normal amount of unaccounted-for gas to be 0.50 percent of its total gas receiptssendout during a period, but the amount may vary within a range around this estimate. InDuring the first nine monthsquarter of 2003,2004, the lower estimated amount of unaccounted-for gas had the effect of reducing cost of gas and 22 increasing margin by $1.7$0.4 million as compared to the equivalent nine-monthsame period a year earlier. In the third quarter of 2003, NW Natural revised its estimate of unbilled gas from the second quarter of 2003 with the net effect of reducing margin for the third quarter by a total of about $0.8 million. Reflecting this revision, the margin reduction due to unaccounted-for gas was $0.4 million higher in the third quarter of 2003 than in the third quarter of 2002. 2003.

NW Natural uses a natural gas commodity-price hedge program under the terms of its Derivatives Policy to help manage its variable price gas commodity contracts (see Part II, Item 7., "Critical“Application of Critical Accounting Policies - and Estimates—Accounting for Derivative Instruments and Hedging Activities," in the 20022003 Form 10-K). NW Natural recorded net hedging gains of $5$8 million and $36$23 million from commodity swap and call option contractsthis program during the three-first three months of March 31, 2004 and nine-month periods ended Sept. 30, 2003, respectively, compared to net losses of $25 million and $70 million in the same periods in 2002. Gainsrespectively. Hedging gains and losses fromrelating to gas commodity hedgespurchases are included in cost of gas and the majority of suchfactored into NW Natural’s annual Purchased Gas Adjustment (PGA) rate changes and therefore these gains and losses are reflected in annual PGA rate adjustments. have no material impact on net income.

Under NW Natural'sNatural’s PGA tariff in Oregon, net income from Oregon operations is affected within defined limits by changes in purchased gas costs.costs (see Part II, Item 7., “Results of Operations—Comparison of Gas Operations,” in the 2003 Form 10-K). NW Natural absorbs 33 percent of the higher cost of gas sold, or retains 33 percent of the lower cost, in either case as compared to projected costs built into rates. The remaining 67 percent of the higher or lower gas costs is recorded as deferred regulatory assets or liabilities for recovery from or refund to customers in future rates. NW Natural'sNatural’s gas costs in the third quarterfirst three months of 2004 were slightly higher than the gas costs embedded in rates, with the effect that NW Natural’s share of the higher costs decreased margin by $1.0 million, equivalent to a loss of 2 cents a share. In the same period of 2003, NW Natural’s gas costs were slightly lower than the gas costs embedded in rates, with the effect that NW Natural'sNatural’s share of the lower gas costs increased margin by $0.1$0.6 million, equivalent to less thanearnings of about 1 cent a share of earnings. For the third quarter of 2002, NW Natural's gas costs were much lower than the projected costs built into rates and the Company's share of the savings realized from gas commodity purchases contributed $0.9 million of margin, equivalent to 2 cents a share of earnings. In the first nine months of 2003, NW Natural's gas costs were slightly lower than the gas costs embedded in rates, despite rising gas prices in the spot market, with the effect that NW Natural's share of savings realized from gas commodity purchases contributed $0.4 million of margin, equivalent to 1 cent a share of earnings. The equivalent result in the first nine months of 2002 was net savings of $11 million, equivalent to 26 cents a share of earnings. Due to the warm weather and the reduced gas requirements of its industrial sales customers during the first nine months of 2003, share.

NW Natural wasis able to use gas supplies that wereare under contract for the winter season, but wereare not required for delivery to core market (residential, commercial and industrial firm) customers to make off-system gas sales. The Company's purchase prices for this gas had been locked in through commodity swap and call option agreements entered into last year at levels lower than current market prices. Under the PGA tariff in Oregon, NW Natural retains 33 percent of the marginmargins realized from theseits off-system gas sales is treatedand records the remaining 67 percent as a reduction to the cost of gas, with the effect that 67 percent is deferred regulatory asset or liability for recovery from or refund to customers in future rates. NW Natural's customers and the remaining 33 percent is retained by the Company. NW Natural'sNatural’s share of the marginloss from off-system gas sales in the thirdfirst quarter of 2004 reduced margin by $0.3 million, equivalent to a loss of less than 1 cent a share. NW Natural’s share of the gain from off-system sales in the first quarter of 2003, was $0.4 million, equivalentwhen these sales were significantly higher due to 1 cent a sharethe lower requirements of earnings, compared to margin of $0.7 million or 2 cents a share of earnings in the third quarter of 2002. In the first nine months of 2003, NW Natural's share of the margin from off-system gas sales contributed $4.9Natural’s core market customers, were $4.0 million of margin, equivalent to 129 cents a share of earnings. The equivalent result in

Non-utility Operations

At March 31, 2004 and 2003, the first nine months of 2002 was margin of $0.8 million, or 2 cents a share of earnings. Non-utility Operations ---------------------- At Sept. 30, 2003 and 2002, the Company'sCompany’s non-utility operations consisted of gas storage operations and two wholly-owned subsidiaries, Financial Corporation and Northwest Energy. Only Financial Corporation had active operations during the first three months of 2003 and 2004.

Gas Storage -----------

NW Natural realized net income from its non-utility gas storage business segment (see Part II, Item 7., “Results of Operations—Non-utility Operations—Gas Storage,” in the 2003 Form 10-K), after regulatory sharing and income taxes, of $1.0$0.8 million or 43 cents a share in the three months ended Sept. 30, 2003,March 31, 2004, compared to $0.4$1.3 million or 1 cent5 cents a share forin the comparable periodthree months ended March 31, 2003. Earnings from this business segment were lower in 2002. For the first nine monthsquarter of 2004 than in the first quarter of 2003, operating results were net income of $3.4 million, compared to net income of $2.4 million for the comparable period in 2002. Gas storage services are provided to off-system interstate customers using storage capacity that has been developed in advance of core utility customers' requirements. NW Natural retains 80 percent of the income before tax from gas storage services 23 and credits the remaining 20 percentprimarily due to a deferred regulatory account for distribution to its core utility customers. Results for the gas storage business segment also include revenues, net of amounts shared with core utility customers,lower contribution from a contract with an independent energy trading company that seeks to optimize the use of NW Natural'sNatural’s assets by trading temporarily unused portions of its gas storage capacity and upstream pipeline transportation capacity and gas storage capacity. NW Natural retains 80 percent of the pre-tax incomeThe lower contribution was primarily due to shrinkage in market price differentials from the optimization of storage and pipeline transportation capacity when the costs of such capacity have not been included in core utility rates, or 33 percent of the pre-tax income from such capacity when the costs have been included in core utility rates. The remaining 20 percent and 67 percent, respectively, are credited2003 to a deferred regulatory account for distribution to NW Natural's core utility customers. 2004.

Financial Corporation ---------------------

Financial Corporation'sCorporation’s operating results for the three months ended Sept. 30, 2003March 31, 2004 were a net incomeloss of about $0.2 million, compared to a net incomeloss of $0.5about $0.1 million for the comparablesame period in 2002.2003. The resultslosses in the thirdboth quarters of both 2003 and 2002 wereare equivalent to less than 1 cent a share of earnings for the Company. For the first nine months of 2003, operating results were net income of $0.6 million, compared to $1.2 million for the comparable period in 2002.share. The lower net income in the current nine-month periodfirst quarter of 2004 was primarily due to lower income from Financial Corporation's investments in limited partnerships in wind and solar electric generation projects in CaliforniaCalifornia. These investments generate the majority of their operating revenues during the second and lower miscellaneous receivables.third quarters; therefore, results of operations from the first quarter are not necessarily indicative of the results for a full year. The Company'sCompany’s investment balances in Financial Corporation at Sept. 30,March 31, 2004 and 2003 and 2002 were $9.7$7.7 million and $9.1$9.0 million, respectively. Northwest Energy ---------------- Northwest EnergyThe reduced investment in Financial Corporation at March 31, 2004, was formed in 2001primarily due to serve as the holding company fora $4.2 million cash dividend that Financial Corporation paid to NW Natural in the fourth quarter of 2003.

Operating Expenses

Operations and PGE if the acquisition of PGE had been completed. Northwest Energy recorded nominalMaintenance

Operations and maintenance expenses for corporate development activities in the first nine monthsquarter of 2004 were $25.5 million, 6 percent higher than in the first quarter of 2003. Operating Expenses ------------------ Operations and Maintenance -------------------------- Consolidated operations and maintenance expenses increased $3.1The $1.4 million or 16 percent, and $8.1 million, or 13 percent, in the three- and nine- month periods ended Sept. 30, 2003, respectively, compared to the same periods in 2002. For the three-month period ended Sept. 30, 2003, the increase includes: $1.5 million for wage and salary increases, vacation accruals and incentive bonus accruals; $1.1 millionwas primarily due to higher pensionpayroll and payroll-related expenses resulting from employee additions, pay increases and higher benefit costs including($0.7 million), higher costs for gas technology research ($0.4 million) and higher administrative expenses associated with compliance activities relating to the impactSarbanes-Oxley Act of changes in actuarial assumptions and lower returns on pension assets; $0.2 million due to higher insurance premiums for health care and prescription drug coverage; and $0.2 million due to higher premiums for business risk insurance; offset by a decrease of $0.3 million in uncollectible accounts expense. Vacation accruals in the three-month period include a $0.5 million charge in connection with the termination of a vacation banking benefit for non-union employees. The nine-month period includes increases of: $3.2 million due to wage and salary increases, vacation accruals and incentive bonus accruals; $2.8 million due to higher pension costs, including the impact of changes in actuarial assumptions and lower returns on pension assets; $0.9 million due to higher insurance premiums for health care and prescription drug coverage; and $0.7 million due to higher business risk insurance renewal premiums. These cost increases were partially offset by a decrease in uncollectible accounts expense of $1.2 million due to lower net write-offs of accounts receivable compared to last year when customer bills and subsequent write-offs were impacted by higher gas prices and colder weather. 24 2002 ($0.2 million).

Taxes Other than Income Taxes -----------------------------

Taxes other than income taxes, which are principally comprised of franchise, property and payroll taxes, decreased $0.1increased $1.6 million, or 1 percent, and $0.7 million, or 315 percent, in the three- and nine- month periods ended Sept. 30, 2003, respectively, compared to the same periods in 2002.2004 over 2003. For the three-month period ended Sept. 30, 2003,March 31, 2004, franchise taxes, which are based on gross revenues, decreased $0.2increased $1.2 million, or 1024 percent, reflecting lowerhigher gross revenues primarily due to lowerhigher rates warmer weather and other factors. Payroll taxes increased $0.1 million, or 15 percent, due to wage and salary increases.colder weather. Property taxes increased by $0.1$0.3 million, or 38 percent, due to an increase in utility plant additions. For the nine-month period ended Sept. 30, 2003, franchisePayroll taxes decreased $1.1increased $0.2 million, or 10 percent, reflecting lower gross revenues due to lower rates, warmer weather and other factors. Property taxes increased $0.4 million, or 421 percent, due to an increase in utility plant additions. wage and salary increases.

Depreciation and Amortization ----------------------------- Depreciation and amortization expense increased $0.5 million, or 4 percent, and $1.4 million, or 4 percent, in the three- and nine- month periods ended Sept. 30, 2003, respectively, compared to the same periods in 2002. Total depreciable plant and property in service at Sept. 30, 2003 was up 5 percent from a year earlier. As a percentage of average plant and property,

The Company’s depreciation and amortization expense was approximately 3 percenttotaled $13.9 million for each of the nine-month periods ended Sept. 30, 2003 and 2002. Other Income (Expense) ---------------------- Other income (expense) improved by $0.5 million and $15.7 million in the three- and nine-month periods ended Sept. 30, 2003, respectively, compared to the same periods in 2002. Excluding the effect of the $13.7 million charge for costs incurred in the effort to acquire PGE, the Company's other income was $2.0 million higher in the ninethree months ended Sept. 30, 2003, than inMarch 31, 2004, an increase of $0.7 million, or 6 percent, over the same period in 2002,2003. The increased expense reflects additional investments in utility plant that were made to meet continuing customer growth, including the Company’s investment in the portion of the SMPE that was put into service in November 2003.

Other Income (Expense)

Other income was negligible in the first quarter of 2004, compared to $0.6 million of other expense in the first quarter of 2003. The improvement was primarily due to reductions inlower interest charges on deferred regulatory account balances ($0.3 million) reflecting lower credit balances in these accounts, and an increase inhigher gains from Company-owned life insurance. Interest expense on deferred regulatory account balancesinsurance ($0.4 million) due to increases during the quarter in the three- and nine-month periods ended Sept. 30, 2003 was $0.2 million and $0.7 million, respectively, compared to $0.4 million and $2.3 million in the same periodsmarket value of 2002. These improvements reflect lower net credit balances outstanding in deferred regulatory accounts. Gains from Company-ownedequity-based life insurance were $1.5 million higherinvestments. Partially offsetting these factors was a decrease in the first nine months of 2003 than in the first nine months of 2002, whileearnings from equity investments ($0.1 million) due to lower income from limited partnership investments held by Financial Corporation was $0.7 million lower. Corporation.

Interest Charges - net ----------------------

The Company's netCompany’s interest expense decreased by $0.2charges of $8.9 million or 3 percent, infor the three months ended Sept. 30, 2003. The Company reclassified dividends of $0.1 million on its redeemable preferred stock as interest expense in the three months ended Sept. 30, 2003 (see Note 2 to the accompanying Consolidated Financial Statements). The Company's net interest expense increased by $1.1 million, or 4 percent, in the nine months ended Sept. 30, 2003, compared toMarch 31, 2004 were relatively unchanged from the same period in 2002, primarily2003. The effect of the increase in the average balance of debt outstanding in 2004 was due to recent capital expenditures offset by lower weighted average interest costs on such borrowings and slightly higher average balancesinterest credits from the allowance for funds used during construction (see Part II, Item 7., “Results of long-term debt outstanding duringOperations – Interest Charges – Net,” in the period. 2003 Form 10-K).

Income Taxes ------------

The effective corporate income tax rates were 41.9rate from operations was 36.4 percent and 33.4 percent for the three- and nine- month periods ended Sept. 30, 2003, respectively. The effective corporate income tax rates were 39.0 percent and 35.4 percent for the three- and nine-month periods ended Sept. 30, 2002. In the nine-month period ended Sept. 30, 2002, the Company recorded a $13.7 million PGE-related charge. Excluding the effect of this charge, the effective corporate income tax rate would have been 36.3 percent. 25 For the three- and nine-month periods ended Sept. 30, 2003, the effective corporate tax rate was impacted by tax benefits associated with the exercise of non-qualified stock options, dividends reinvested in certain employer stock and gains recognized on company-owned life insurance. These tax benefits increased $0.9 million and $1.6 million for the three- and nine-month periods ended Sept. 30, 2003, compared to comparable periods in 2002. For the three-month period ended Sept. 30, 2003,March 31, 2004, compared to 35.6 percent for the higher book loss combined with the increased tax benefit resulted in an effective tax rate that is not necessarily indicative of an effective tax rate on a year-to-date basis. For the nine-monththree-month period ended Sept. 30, 2003, the increased tax benefit resulted in a combined federal and state tax savings of approximately $0.7 million. Excluding these increased tax benefits recognized in the nine-month period ended Sept. 30, 2003, the effective corporate income tax rate would have been 35.2 percent. March 31, 2003.

Financial Condition - -------------------

Capital Structure -----------------

The Company'sCompany’s goal is to maintain a capital structure comprised of 45 to 50 percent common stock equity, up to 105 percent preferred stock and 45 to 50 percent short-term and long-term debt. When additional capital is required, debt or equity securities are issued depending upon both the target capital structure and market conditions. These sources also are used to meet long-term debt and preferred stock redemption requirements and to pay down outstanding commercial paper notes payable (see "Liquidity“Liquidity and Capital Resources," below, and Notes 3, 5 and 56 in the 20022003 Form 10-K).

Liquidity and Capital Resources -------------------------------

At Sept. 30, 2003,March 31, 2004, the Company had $7.0$2.8 million in cash and cash equivalents, compared to $19.7$44.3 million at Sept. 30, 2002.March 31, 2003 and $4.7 million at Dec. 31, 2003. Cash and cash equivalents in the first quarter of 2003 was higher due to the Company’s sale of $40 million in long-term debt. Short-term liquidity is generally provided by cash from operations and from the sale of the Company's commercial paper notes, which are supported by commercial bank lines of credit. The Company has available through Sept. 30, 2005, committed lines of credit with four commercial banks (see "Lines“Lines of Credit," below, and Note 6 in the 20022003 Form 10-K).

NW Natural'sNatural’s capital expenditures are primarily related to utility construction resulting from customer growth and system improvements (see "Cash Flows - “Cash Flows—Investing Activities," below). In addition, NW Natural has certain contractual commitments under capital leases, operating leases, and gas supply purchase contracts and other contracts that require an adequate source of funding. These capital and contractual expenditures are financed through cash from operations and from the issuance of short-term debt, which is periodically refinanced through the sale of long-term debt or equity securities. Neither

In December 2003, the U.S. Department of Transportation’s Office of Pipeline Safety issued a final rule that specifies the detailed requirements for transmission pipeline integrity management programs (IMPs) as mandated by the Pipeline Safety Improvement Act of 2002 (Pipeline Safety Act). NW Natural's MortgageNatural estimates that its IMP will cost up to $5 million in 2004, and Deed$5 million to $15 million per year beginning in 2005, totaling $50 million to $100 million over the first 10 years of Trust nor the indentures under which other long-term debt is issued contain credit rating triggers or stock price provisions that require the acceleration of debt repayment. Also, there are no rating triggers or stock price provisions contained in contracts or other agreements with third parties, except for agreements with certain counter-parties under NW Natural's Derivatives Policy which require the affected party to provide substitute collateral such as cash, guaranty or letter of credit if credit ratings are lowered to non-investment grade, or in some cases if the mark-to-market value exceeds a certain threshold. program ending Dec. 17, 2012.

Off-Balance Sheet Arrangements ------------------------------ The

Except for certain lease and purchase commitments (see “Contractual Obligations,” below), the Company has no material off-balance sheet financing arrangements. 26

Contractual Obligations ----------------------- The following table shows

During the present value of NW Natural's long-term contractual obligations by maturity and type of obligation:
(Thousands) Payments Due in Years Ending Sept. 30, ---------------------------------------------------------------- Contractual Obligations 2004 2005 2006 2007 2008 Thereafter Total ------------------------------------------------------------------------------------------------------------------------------ Commercial paper $ 85,200 $ - $ - $ - $ - $ - $ 85,200 Long-term debt - 15,000 8,000 29,500 5,000 393,294 450,794 Capital leases 148 104 85 28 - - 365 Operating leases 2,935 2,646 1,596 193 166 3,345 10,881 Gas supply commitments 52,663 52,838 48,785 46,644 44,645 209,630 455,205 Other contractual commitments 23,776 4,000 - - - - 27,776 ------------------------------------------------------------------------------------------- Total $ 164,722 $ 74,588 $ 58,466 $ 76,365 $ 49,811 $ 606,269 $ 1,030,221 ===========================================================================================
Other contractual commitments consist of obligations under a contract NW Natural hasthree-month period ended March 31, 2004, the Company entered into with a general contractor totaling about $27.8 million in 2003 and 2004 providing foradditional contracts relating to the construction of an extensionthe SMPE. The contracts, in the amount of $3.5 million, are in addition to the pipeline from$22.7 million of contract obligations previously entered into for this project as of Dec. 31, 2003. Other than contracts entered into in the Mist gas storage field. This and other capital and long-termordinary course of business, there were no material changes to the Company’s contractual obligations during the period. The Company’s contractual obligations are financed through cash from operationsmore fully described in Part II, Item 7., “Financial Condition—Liquidity and from the issuance of short-term debt, which is periodically refinanced through the sale of long-term debt or equity securities. Holders of certain Medium-Term Notes (MTNs) have put options that, if exercised, would accelerate the maturity of long-term debt by $10 millionCapital Resources—Contractual Obligations,” and $20 millionNote 7 in the 12-month periods ending Sept. 30, 20062003 Form 10-K.

On March 12, 2004, NW Natural employees who are members of the Office and 2007, respectively. Professional Employees International Union (OPEIU), Local 11, AFL-CIO, representing about 75 percent of NW Natural’s employees, approved a Joint Accord labor agreement covering wages, benefits and working conditions. Key elements of the agreement include an average 3.5 percent wage increase, no layoff of any regular union employee who was employed before April 1, 2004 and, effective January 1, 2005, a contribution of $0.25 per compensable hour on behalf of each union employee to the Western States Office and Professional Employees

Pension Fund, which contributions will increase 3 percent each year, up to $0.30 per compensable hour. The new labor agreement will expire on May 31, 2009. The new agreement is not expected to have a material impact on the Company’s financial condition or results of operations.

Commercial Paper ----------------

The Company'sCompany’s primary source of short-term funds is from the sale of commercial paper notes payable. Both NW Natural and Financial Corporation issuehave the ability to sell commercial paper under agency agreements with a commercial bank. NW Natural'sNatural’s commercial paper outstanding is supported by its committed bank lines of credit (see "Lines“Lines of Credit," below), while Financial Corporation'sCorporation’s commercial paper is supported by committed bank lines of credit and the guaranty of NW Natural (see Note 6 in the 20022003 Form 10-K). NW Natural had $85.2 million in commercial paper notes outstanding at Sept. 30, 2003, compared to none outstanding at Sept. 30, 2002 and $69.8 million outstanding at Dec. 31, 2002. Financial Corporation had no commercial paper notes outstanding at Sept. 30,March 31, 2004 or 2003 or 2002, or at Dec. 31, 2002. 2003. NW Natural had $22.9 million in commercial paper notes outstanding at March 31, 2004, compared to no commercial paper notes outstanding at March 31, 2003 and $85.2 million outstanding at Dec. 31, 2003. Commercial paper balances are typically lower at the end of the first quarter compared to year-end due to collections from higher sales during the winter heating season.

Lines of Credit ---------------

NW Natural has lines of credit with four commercial banks totaling $150 million. Half of the credit facility with each bank, totaling $75 million, is committed and available through Sept. 30, 2004, and the other $75 million is committed and available through Sept. 30, 2005. NW Natural has the authority required from the OPUC and the WUTC to draw upon the two-year portions of the credit lines, if needed.

In addition, Financial Corporation has available through Sept. 30, 2004, committed lines of credit with two commercial banks totaling $10 million. Financial Corporation'sCorporation’s lines are supported by the guaranty of NW Natural.

Under the terms of these lines of credit (see Note 6 in the 2003 Form 10-K), NW Natural and Financial Corporation pay commitment fees but are not required to maintain compensating bank balances. The interest rates on borrowings under these lines of credit, if any, are based on current market rates. There were no outstanding balances on either the NW Natural or Financial Corporation lines of credit as of Sept. 30,at March 31, 2004 or 2003, or 2002, or at Dec. 31, 2002. 2003.

NW Natural's lines of credit require that credit ratings be maintained in effect at all times and that notice be given of any change in its senior unsecured debt ratings. A change in NW Natural's credit rating is not an event of default, nor is the maintenance of a specific minimum level of credit rating a condition to drawing upon the lines of credit. However, interest rates on any 27 loans outstanding under NW Natural's bank lines are tied to credit ratings, which would increase or decrease the cost of bank debt, if any, when ratings are changed. TheNatural’s lines of credit require the Company to maintain an indebtedness to total capitalization ratio of 65 percent or less and to maintain a consolidated net worth at least equal to 80 percent of its net worth at Sept. 30, 2003, plus 50 percent of the Company'sCompany’s net income for each subsequent fiscal quarter. Failure to comply with either of these covenants would entitle the banks to terminate their lending commitments and to accelerate the maturity of all amounts outstanding. The CompanyNW Natural was in compliance with both of these covenants at Sept. 30,March 31, 2004, and at Dec. 31, 2003, and with the equivalent covenants in the prior year'syear’s lines of credit at Dec.March 31, 2002. NW Natural may be unable to draw upon the two-year portions of the credit lines, totaling $75 million, until its notes relating to the two-year commitments are approved by the OPUC or the WUTC, or both. NW Natural expects that it will be able to secure such approvals, if required. 2003.

Optional Redemptions of Long-Term Debt and Redeemable Preferred Stock ---------------------------------------------------------------------

In 2003, the third quarter of 2003, NW NaturalCompany exercised early redemption provisions applicable to certain of its long-term debt including all $4 millionand redeemable preferred stock (see Part II, Item 7, “Financial Condition—Liquidity and Capital Resources—Optional Redemptions of the 7.50% Series B MTNs due 2023, all $11 million of the 7.52% Series B MTNs due 2023,Long-Term Debt and all $20 million of the 7.25% Series B MTNs due 2023. These MTNs were redeemableRedeemable Preferred Stock,” in the third quarter of 2003 at 103.75 percent, 103.76 and 103.65 percent of their respective principal amounts.Form 10-K). The Company redeemed each of the series of MTNslong-term debt and the preferred stock with available cash or with the proceeds from sales of commercial paper. The Company also gave notice, in October 2003, that it was exercising the early redemption provision applicable to all of the remaining shares of its $7.125 Series of Redeemable Preferred Stock with an aggregate stated value of $7.5 million, at a redemption price equivalent to 102.375 percent, effective as of Nov. 14, 2003. The Company intends to redeem the preferred stock with the proceeds from sales of commercial paper, and to re-financere-financed this long-term debt and preferred stock through the sale of new long-term debt in the fourth quarter of 2003. The Company had no preferred stock outstanding following these redemptions.

Cash Flows ----------

Operating Activities --------------------

Cash provided by operating activities was $110.4$89.6 million in the ninethree months ended Sept. 30, 2003,March 31, 2004, compared to $127.4$98.4 million in the first ninethree months of 2002.2003. The $17.0$8.8 million, or 139 percent, decrease was due to a decreasereduced cash flow from working capital sources ($12.7 million), partially offset by an increase in cash from operations before working capital changes ($25.83.9 million), partially offset by .

The primary factors contributing to the overall decrease in cash flow from operations included:

an increase in working capitaldeferred gas costs receivable in the first quarter of 2004, compared to an increase in deferred gas costs payable in 2003 ($8.817.4 million). The;

a smaller decrease in cashinventories of gas, materials and supplies ($12.3 million);

partially offset by:

higher net income from operations before working capital changes compared to the first nine months of 2002 was primarily due to non-cash adjustments to net income in 2002, including the loss recorded for PGE costs ($13.76.2 million), combined with ; and

a smallerlarger increase in deferred income taxes and investment tax credits ($5.013.5 million), a smaller increasedue in deferred gas costs ($4.7 million) and a larger increase in other assets and liabilities ($2.6 million). The increase in working capital was primarily duepart to an increase in accrued interest and taxes ($14.7 million) comparedhigher tax deductions pursuant to a decrease in 2002, a decrease in other current assets and liabilities ($13.7 million) compared to an increase in 2002, a decrease in inventories ($7.2 million) compared to an increaselegislation in 2002 and a smaller decrease in accounts payable ($3.9 million)2003 providing for additional depreciation deductions for property acquired (see Part II, Item 7., partially offset by smaller decreases in accounts receivable ($20.3 million) and in accrued unbilled revenue ($10.2 million). NW Natural's refunds to customers of approximately $30.4 million of deferred gas cost savings“Financial Condition–Cash Flows–Operating Activities,” in the nine months ended Sept. 30, 2002 (see "Results of Operations - Comparison of Gas Operations," above) reduced2003 Form 10-K).

The Company has lease and purchase commitments relating to its operating activities that are financed with cash flows from operations by that amount, but the reduction was more than offset by other factors affecting cash flows(see “Liquidity and Capital Resources,” above, and Note 12 in the first nine months of 2002. 2003 Form 10-K).

Investing Activities --------------------

Cash requirements for investing activities in the first ninethree months of 20032004 totaled $92.0$23.0 million, updown from $57.9$24.9 million in the same period of 2002.2003. Cash requirements for utility construction totaled $90.0$22.5 million, up $36.8 28 down $1.1 million from the first ninethree months of 2002.2003. The increasedecrease in cash requirements for utility construction in the first ninethree months of 20032004 was primarily the result of slightly lower capital expenditures relating to NW Natural'sNatural’s SMPE project to extend the pipeline from its Mist gas storage field ($20.50.9 million) and other special projects to serve new customer load or new service areas ($7.01.2 million).

Investments in non-utility property during the first ninethree months of 20032004 totaled $2.1$0.5 million, down from $2.6$1.3 million during the first ninethree months of 2002.2003.

The SMPE project has a scheduled completion date in late 2004. NW Natural's utilityNatural must obtain easements and rights-of-way for the construction expenditures in 2003 currently are estimated to total $129 million, up from $85 million in 2002. Projected utility construction in 2003 includes $36 million for customer growth, up from $29 million in 2002; $31 million for system improvement and support, up from $25 million in 2002; $31 million for this year's portion of the SMPE projectpipeline and related gas storage facilities, up from $9 million in 2002; and $6 million for this year's portionis using condemnation proceedings to secure some of a project to construct a gas distribution system in Coos County, Oregon, up from $1 million in 2002. Following denial by the Oregon Supreme Court of a motion by the appellants to stay the effect of the SMPE project site certificate, them.

NW Natural proceededentered into a stipulation with constructionthe OPUC in 2001 for an enhanced pipeline safety program that includes an accelerated bare steel replacement program and a geo-hazard safety program. The bare steel replacement program accelerates the replacement of an initial segmentNW Natural’s bare steel piping over 20 years instead of 40 years. The geo-hazard safety program includes the SMPE project pending resolutionidentification, assessment and remediation of appeals fromrisks to piping infrastructure created by landslides, washouts, earthquakes or similar occurrences. The stipulation allowed NW Natural to receive deferred accounting rate treatment commencing Oct. 1, 2002, for costs associated with the order approving its site certificate for the project (see Note 7 to the accompanying Consolidated Financial Statements). During the five-year period 2003 through 2007, utility construction expenditures are estimated at between $500bare steel replacement program exceeding $3 million and $600 million. The level of capital expenditures over the next five years reflects projected customer growth, system improvement projects resulting in part from requirements under the Pipeline Safety Improvement Act of 2002,per year and the SMPE project to extendactual costs associated with the pipeline that moves gas from NW Natural's Mist gas storage field into growing portions of its service area. See Part II, Item 8., "Financial Condition - Cash Flows - Investing Activities," in the 2002 Form 10-K. An estimated 60 percent of the required funds aregeo-hazard safety program, expected to be internally generated over the five-year period; the remainder will be funded through a combination of long-term debt and equity securities with short-term debt providing liquidity and bridge financing. approximately $1.5 million annually.

Financing Activities --------------------

Cash used in financing activities in the first ninethree months of 20032004 totaled $18.6$68.6 million, downup from $60.2$36.5 million in the same period of 2002.2003. Factors contributing to the $41.6$32.1 million difference were an increasethe issuance of $40 million in MTNs in the first quarter of 2003, partially offset by a smaller decrease in short-term debt in the first ninethree months of 20032004 ($15.47.5 million), compared to a reductionthe same period in 2003.

In April 2004, the first nine months of 2002 ($108.3 million), partially offset by a $50 million decrease in long-term debtCompany issued and a $34.5 million increase in long-term debt retired. In February 2003, NW Natural sold $40 million1,290,000 shares of its 5.66% Series B secured MTNs due 2033common stock in an underwritten public offering and used the net proceeds together with internally generated cash,of $38.5 million from the offering primarily to fund, in part, NW Natural’s utility construction program and to reduce short-term debtindebtedness by $69.8 million in the first quarter of 2003. In March 2002, NW Natural sold $60 million of secured MTNs and used the proceeds, together with internally generated cash, to reduce short-term debt by $108.1 million in the first quarter of 2002. about $29 million.

In 2000, NW Natural commenced a program to repurchase up to 2 million shares, or up to $35 million in value, of NW Natural'sNatural’s common stock through a repurchase program that has been extended through May 2004 (see Part II, Item 7., "Financial Condition - Cash Flows - Financing Activities,"2005. The purchases are made in the 2002 Form 10-K).open market or through privately negotiated transactions. No shares were repurchased in 20022003 or in the first nine monthsquarter of 2003.2004. Since the program'sprogram’s inception the Company has repurchased 355,400 shares of common stock at a total cost of $8.2 million. 29 See Part II, Item 2., below.

Ratios of Earnings to Fixed Charges -----------------------------------

For the ninethree months and 12 months ended Sept. 30, 2003March 31, 2004 and the 12 months ended Dec. 31, 2002,2003, the Company'sCompany’s ratios of earnings to fixed charges, computed using the Securities and Exchange Commission method, were 2.29, 2.716.41, 3.11 and 2.85,2.83, respectively. For this purpose, earnings consist of net income before taxes plus fixed charges, and fixed charges consist of interest on all indebtedness, dividends on all preferred and preference stock, the amortization of debt expense and discount or premium and the estimated interest portion of rentals charged to income. A significant part of the business of the Company is of a seasonal nature; therefore, the ratio of earnings to fixed charges for the interim period is not necessarily indicative of the results for a full year.

Contingent Liabilities - ----------------------

Environmental Matters --------------------- NW Natural accrues all material loss contingencies relating

The Company is subject to federal, state and local laws and regulations related to environmental matters. These evolving laws and regulations may require expenditures over a long timeframe to control environmental impacts. The Company believes, at this time, that appropriate investigation or remediation is being undertaken at all the relevant sites. Based on existing knowledge, the Company does not expect that the ultimate resolution of these matters that it believeswill have a material adverse effect on its financial condition, results of operations or cash flows. See Note 7 to be probable of assertionthe accompanying Consolidated Financial Statements and reasonably estimable. See Note 12 in the 20022003 Form 10-K. Due to the preliminary nature of several of these environmental investigations, the range of any additional possible loss contingency cannot be currently estimated. On May 27, 2003, the OPUC approved NW Natural's request for deferral of environmental costs associated with five specific sites, including the Gasco, Wacker, Portland Gas and Portland Harbor sites. See Note 12 in the 2002 Form 10-K. The authorization, effective for a 12-month period beginning April 7, 2003, allows NW Natural to defer and seek recovery of unreimbursed environmental costs in a future general rate case. Through Sept. 30, 2003, NW Natural has recorded $0.7 million of these costs in a deferred regulatory account. NW Natural will first seek to recover the costs of further investigation and remediation for which it may be responsible with respect to the Gasco site, the Wacker site, the Portland Harbor site and the Portland Gas site, if any, from insurance. If these costs are not recovered from insurance, then NW Natural will seek recovery through future rates. On June 30, 2003, the Company filed a Feasibility Scoping Plan and an Ecological and Human Health Risk Assessment with the Oregon Department of Environmental Quality (ODEQ), which outlined a range of remedial alternatives for the most contaminated portion of the Gasco site. See Note 12 in the 2002 Form 10-K. NW Natural will work with the ODEQ to determine the appropriate remedial action from among the alternatives. Based upon the proposed actions in the draft plan, the Company estimates its range of liability, including the cost of investigation, from feasible alternatives at between $1.7 million and $7 million. NW Natural has a recorded liability of $1.7 million, excluding regulatory deferred costs of $0.1 million, as of Sept. 30, 2003, for its estimated costs of investigation and remediation related to the Gasco site. See "Application of Critical Accounting Policies - Critical Estimates," above. Enron Gas Supply Contract ------------------------- On Oct. 16, 2003, NW Natural received a demand letter from Enron North America Corp. (Enron) seeking payment of $1.1 million allegedly owed pursuant to a gas supply contract between NW Natural and Enron which was in effect when Enron filed for bankruptcy in December 2001. The contract was terminated upon the bankruptcy and NW Natural does not believe that any amounts are owed to Enron under the contract. 30

Forward-Looking Statements - --------------------------

This report and other presentations made by the Company from time to time may contain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and other statements that are other than statements of historical facts. The Company'sCompany’s expectations, beliefs and projections are expressed in good faith and are believed to have a reasonable basis. However, each such forward-looking statement involves uncertainties and is qualified in its entirety by reference to the following important factors, among others, that could cause the actual results of the Company to differ materially from those projected in such forward-looking statements: (i) prevailing state and federal governmental policies and regulatory actions, including those of the OPUC, the WUTC and the U.S. Department of Transportation'sTransportation’s Office of Pipeline Safety, with respect to allowed rates of return, industry and rate structure, purchased gas and investment recovery, acquisitions and dispositions of assets and facilities, operation and construction of plant facilities, the maintenance of pipeline integrity, present or prospective wholesale and retail competition, changes in tax laws and policies and changes in and compliance with environmental and safety laws, regulations and policies; (ii) weather conditions and other natural phenomena; (iii) unanticipated population growth or decline, and changes in market demand andcaused by changes in demographic or customer consumption patterns; (iv) competition for retail and wholesale customers; (v) pricing of natural gas relative to other energy sources; (vi) risks relating to dependence on a single pipeline transportation provider for natural gas supply; (vii) risks resulting from uninsured property damage to Company property, intentional or otherwise; (vii)(viii) unanticipated changes in interest or foreign currency exchange rates or in rates of inflation; (viii)(ix) economic factors that could cause a severe downturn in certain key industries, thus affecting demand for natural gas; (ix)(x) unanticipated changes in operating expenses and capital expenditures; (x)(xi) unanticipated changes in future liabilities relating to employee benefit plans; (xi)(xii) capital market conditions, including their effect on pension costs; (xii) competition for new energy development opportunities; (xiii)(xiv) potential inability to obtain permits, rights of way, easements, leases or other interests or other necessary authority to construct pipelines, develop storage or complete other system expansions; and (xiv)(xv) legal and administrative proceedings and settlements. All subsequent forward-looking statements, whether written or oral and whether made by or on behalf of the Company, also are expressly qualified by these cautionary statements.

Any forward-looking statement speaks only as of the date on which such statement is made, and the Company undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which such statement is made or to reflect the occurrence of unanticipated events. New factors emerge from time to time and it is not possible for the Company to predict all such factors, nor can it assess the impact of each such factor or the extent to which any factor, or combination of factors, may cause results to differ materially from those contained in any forward-looking statement.

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes to the information provided in Part II, Item 7A., "Quantitative“Quantitative and Qualitative Disclosures About Market Risk," in the 20022003 Form 10-K. With respect to interest rate risk, during the three-month period ended Sept. 30, 2003 the Company redeemed $35 million in long-term debt securities with an average coupon rate of 7.36 percent and original maturities in 2023, pursuant to optional redemption provisions. The Company used available cash or the proceeds from sales of commercial paper to redeem these debt securities. The Company intends to refinance this debt through the sale of new long-term debt securities during the fourth quarter of 2003. The Company has not entered into derivative financial transactions such as Treasury locks to hedge interest rate changes during the period before the debt is refinanced. Therefore, it is uncertain whether the Company's refinancing cost will be lower than the cost of the securities redeemed. The Company does not expect, however, that there would be a material impact on its results of operations, cash flows or financial condition if there were to be a sudden increase in market interest rates before the refinancing is completed. 31

Item 4. CONTROLS AND PROCEDURES

(a) Evaluation of Disclosure Controls and Procedures

As of Sept. 30, 2003,March 31, 2004, the principal executive officer and principal financial officer of the Company have evaluated the effectiveness of the design and operation of the Company'sCompany’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (Exchange Act)). Based upon that evaluation, the principal executive officer and principal financial officer of the Company have concluded that such disclosure controls and procedures are effective in timely alerting them to any material information relating to the Company and its consolidated subsidiaries required to be included in the Company'sCompany’s reports filed with or furnished to the Securities and Exchange Commission under the Exchange Act.

(b) Changes in Internal Control Over Financial Reporting

There has been no significant change in the Company'sCompany’s internal control over financial reporting that occurred during the Company'sCompany’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company'sCompany’s internal control over financial reporting.

PART II. OTHER INFORMATION

Item 1. LEGAL PROCEEDINGS

Litigation - ----------

In April 2003,November 2001, NW Natural settled and agreed with Cascade Resources Corporation and Al Curry (collectively, Cascade) to dismiss their respective claims in commenced a lawsuit,Northwest Natural Gas Company v. Cascade Resources Corporation and Curry, etet. al. (United(United States District Court for the District of Oregon, Case No. CV 01-1620 HU) (the Action). See, alleging that the defendants violated obligations regarding the use and disclosure of confidential information and used such information to solicit and secure underground gas storage leases in areas of interest to the Company (see Part I, Item 3., "Legal“Legal Proceedings," in the 20022003 Form 10-K10-K). On March 11, 2004, NW Natural and Part II, Item 1., "Legal Proceedings," in the Company's Form 10-Q for the quarters ended March 31 and June 30, 2003. In June 2003, the court denied the motion of Enerfin Resources Northwest Limited Partnership (Enerfin), settled their claims in this case. Under the remaining defendantterms of the settlement, the lawsuit was dismissed. Enerfin agreed to pay NW Natural $465,000, and NW Natural agreed to transfer to Enerfin certain oil and gas production rights that were acquired from Cascade Resources in the Action, seeking to allow it to make cross-claims against Cascadesettlement of the original claims in this case. In addition, NW Natural purchased from Enerfin and its partner certain interests in two reservoirs in the case.Mist gas field for $1 million. In July,the settlement, Enerfin filed a Motion for Summary Judgment seeking dismissal of claims made byalso agreed to dismiss its counterclaims against NW Natural against it. Thein litigation with Longview Fibre Company opposed the motion(Longview Fibre Company v. Enerfin Resources Northwest Limited Partnership and a final decision is pending. On March 13, 2003, theNorthwest Natural Gas Company(US District Court – Oregon Energy Facility Siting Council (EFSC) issued a Final Order and Site Certificate (Site Certificate) pursuant to which the EFSC approved construction of the Company's proposed South Mist Pipeline Extension (SMPE) along a designated route. SeeDistrict)) (see Part II,I, Item 7.3., "Financial Condition - Investing Activities,"“Legal Proceedings,” in the 20022003 Form 10-K. In May, two parties in the contested case before EFSC separately appealed the issuance of the Site Certificate to the Oregon Supreme Court. (Supreme Court Nos. 550428 and 550434 (consolidated))10-K). The appeals were argued before the Supreme Court on July 22, 2003. On Nov. 6, 2003, the Supreme Court ruled on the appeals, affirming EFSC's issuance of the Site Certificate.

The Company is subject to other claims and litigation arising in the ordinary course of business. Although the final outcome of any such legal proceeding cannot be predicted with certainty, the Company does not expect disposition of these matters to have a material impactmaterially adverse effect on the Company'sCompany’s financial condition orposition, results of operations. 32 operations or cash flows.

Item 2. CHANGES IN SECURITIES, USE OF PROCEEDS AND ISSUER PURCHASES OF EQUITY SECURITIES

(e) The following table provides information about purchases by the Company during the quarter ended March 31, 2004 of equity securities that are registered by the Company pursuant to Section 12 of the Exchange Act:

ISSUER PURCHASES OF EQUITY SECURITIES

   (a) (b) (c) (d)

Period


  

Total Number of

Shares

Purchased (1)


 

Average

Price Paid

per Share


 

Total Number of Shares

Purchased as Part of Publicly

Announced Plans or

Programs (2)


 

Maximum Dollar Value of

Shares that May Yet Be

Purchased Under the Plans or

Programs


01/01/04-01/31/04

  5,850 $30.804 —   $26,800,000

02/01/04-02/29/04

  —    —   —    —  

03/01/04-03/31/04

  —    —   —    —  
   
      

Total

  5,850 $30.804 —   $26,800,000
   
      


(1)During the three months ended March 31, 2004, the Company repurchased an aggregate of 5,850 shares of its common stock pursuant its Non-Employee Directors Stock Compensation Plan (NEDSCP), as amended Feb. 26, 2004. The Company purchases shares awarded pursuant to the NEDSCP in the open market at the time of award.
(2)On May 25, 2000, the Company announced a program to repurchase up to 2 million shares, or up to $35 million in value, of NW Natural’s common stock through a repurchase program that has been extended annually. The purchases are made in the open market or through privately negotiated transactions. Since the program’s inception, the Company has repurchased 355,400 shares of common stock at a total cost of $8.2 million. On April 22, 2004, NW Natural’s Board of Directors extended the program through May 31, 2005.

Item 5. OTHER INFORMATION

Officer Retirement

On May 7, 2004, the Company Information -------------------announced that its senior vice president and chief financial officer, Bruce R. DeBolt, intends to retire from NW Natural on Oct. 1, 2004 after 24 years of service with the Company. The Company's Internet website (www.nwnatural.com) now features a Corporate Governance moduleCompany expects that includesMr. DeBolt will resign his officer positions effective July 31, 2004.

Director Nominations

There have been no changes to the following corporate governance materials: o Corporate Governance Standards; o Statementprocedures by which the Company’s shareholders may recommend nominees to the Company’s Board of Policy on Director Independence Standards; o Board Committee Charters; o Code of Ethics; o Standards of Conduct; o Financial Code of Ethics; o Inside Information and Trading Policy; and o Information for contactingDirectors since the Company's non-management directors. 33 most recent disclosure regarding such procedures in the Company’s definitive 2004 proxy statement.

Item 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits Exhibit (3) - Bylaws of the Company, as amended September 25, 2003 Exhibit (11) - Statement re: Computation of Per Share Earnings Exhibit (12) - Computation of Ratio of Earnings to Fixed Charges Exhibit (31.1) - Rule 13a - 14(a)/15d-14(a) Certification of Principal Executive Officer (required by Section 302 of the Sarbanes-Oxley Act of 2002). Exhibit (31.2) - Rule 13a - 14(a)/15d-14(a) Certification of Principal Financial Officer (required by Section 302 of the Sarbanes-Oxley Act of 2002). Exhibit (32.1) - Section 1350 Certification of Principal Executive Officer and Principal Financial Officer (required by Section 906 of the Sarbanes-Oxley Act of 2002). (b) Reports on Form 8-K On July 29, Aug. 22, and Nov. 4, 2003, respectively, the Company filed or furnished, as applicable, its Current Reports on Form 8-K relating to: (a) earnings for the quarter and six months ended June 30, 2003 (unaudited); (b) the entering of an order by the Oregon Public Utility Commission (OPUC) approving the stipulations as filed by the Company with the OPUC staff and other parties covering all of the issues in the Company's Oregon general rate case; and (c) earnings for the quarter and nine months ended Sept. 30, 2003 (unaudited).

(a)Exhibits

Exhibit (11)-Statement re: Computation of Per Share Earnings
Exhibit (12)-Computation of Ratio of Earnings to Fixed Charges
Exhibit (31.1)-Rule 13a - 14(a)/15d-14(a) Certification of Principal Executive Officer (required by Section 302 of the Sarbanes-Oxley Act of 2002).
Exhibit (31.2)-Rule 13a - 14(a)/15d-14(a) Certification of Principal Financial Officer (required by Section 302 of the Sarbanes-Oxley Act of 2002).
Exhibit (32.1)-Section 1350 Certification of Principal Executive Officer and Principal Financial Officer (required by Section 906 of the Sarbanes-Oxley Act of 2002).

(b)Reports on Form 8-K

(a)On January 29, 2004, the Company furnished its Current Report on Form 8-K relating to earnings for the quarter and twelve months ended December 31, 2003 (unaudited);

(b)On April 2, 2004 the Company filed its Current Report on Form 8-K, filing as an exhibit the Underwriting Agreement, dated March 30, 2004, between the Company and A.G. Edwards & Sons, Inc., Edward D. Jones & Co., L.P., Janney Montgomery Scott LLC, Stifel, Nicolaus & Company, Incorporated and Wells Fargo Securities, LLC, relating to the issuance and sale of 1,290,000 shares of the Company’s Common Stock; and

(c)On April 23, 2004, the Company furnished its Current Report on Form 8-K relating to earnings for the quarter ended March 31, 2004 (unaudited).

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

NORTHWEST NATURAL GAS COMPANY

(Registrant)

Dated: May 7, 2004

/s/ Stephen P. Feltz


Stephen P. Feltz

Principal Accounting Officer

Treasurer and Controller

NORTHWEST NATURAL GAS COMPANY (Registrant) Dated: November 12, 2003 /s/ Stephen P. Feltz ----------------------------- Stephen P. Feltz Principal Accounting Officer Treasurer and Controller 34 NORTHWEST NATURAL GAS COMPANY

EXHIBIT INDEX

To

Quarterly Report on Form 10-Q

For Quarter Ended Sept. 30, 2003 Exhibit Document Number - -------- ------ Bylaws of the Company, as amended September 25, 2003 (3) Statement re: Computation of Per Share Earnings (11) Computation of Ratio of Earnings to Fixed Charges (12) Certification of Principal Executive Officer Pursuant to Rule 13a-14(a)/15d-14(a), Section 302 of the Sarbanes-Oxley Act of 2002 (31.1) Certification of Principal Financial Officer Pursuant to Rule 13a-14(a)/15d-14(a), Section 302 of the Sarbanes-Oxley Act of 2002 (31.2) Certification of Principal Executive Officer and Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (32.1)

March 31, 2004

Document


Exhibit

Number


Statement re: Computation of Per Share Earnings(11)
Computation of Ratio of Earnings to Fixed Charges(12)
Certification of Principal Executive Officer Pursuant to Rule 13a-14(a)/15d-14(a), Section 302 of the Sarbanes-Oxley Act of 2002(31.1)
Certification of Principal Financial Officer Pursuant to Rule 13a-14(a)/15d-14(a), Section 302 of the Sarbanes-Oxley Act of 2002(31.2)
Certification of Principal Executive Officer and Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002(32.1)