UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
   
þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended JuneSeptember 30, 2011
OR
   
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number 1-34354
 
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Exact name of Registrant as specified in its Charter)
 
   
Luxembourg
Not applicable
(State or other jurisdiction of incorporation or organization) Not applicable
(I.R.S. Employer Identification No.)
291, route d’Arlon
L-1150 Luxembourg
Grand Duchy of Luxembourg

(Address of principal executive offices) (Zip Code)
+352 2469 7900
Registrant’s telephone number
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.Yesþ Noo
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).Yesþ Noo
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company (as defined in Rule 12b-2 of the Exchange Act):
       
Large accelerated filero Accelerated filerþ Non-accelerated filero Smaller reporting companyo
    (Do not check if a smaller reporting company)  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yeso Noþ
As of JulyOctober 15, 2011, there were 24,505,12523,850,249 outstanding shares of the registrant’s shares of beneficial interest (excluding 907,6231,562,499 shares held as treasury stock).
 
 

 

 


 

Table of Contents

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
FORM 10-Q
     
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 Exhibit 31.1
 Exhibit 31.2
 Exhibit 32.1
 EX-101 INSTANCE DOCUMENT
 EX-101 SCHEMA DOCUMENT
 EX-101 CALCULATION LINKBASE DOCUMENT
 EX-101 LABELS LINKBASE DOCUMENT
 EX-101 PRESENTATION LINKBASE DOCUMENT
 EX-101 DEFINITION LINKBASE DOCUMENT

 

 


PART I. FINANCIAL INFORMATION
Item 1. 
Interim Condensed Consolidated Financial Statements (Unaudited)
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, Except per Share Data)
                
 June 30, December 31,  September 30, December 31, 
 2011 2010  2011 2010 
ASSETSASSETS ASSETS
 
Current Assets:  
Cash and Cash Equivalents $35,032 $22,134  $21,250 $22,134 
Accounts Receivable, net 52,495 53,495  50,239 53,495 
Prepaid Expenses and Other Current Assets 4,405 13,076  6,793 13,076 
Deferred Tax Assets, net 633 551 
Deferred Tax Asset, net 2,328 551 
          
Total Current Assets 92,565 89,256  80,610 89,256 
  
Restricted Cash 1,222 1,045  1,222 1,045 
Premises and Equipment, net 16,814 17,493  22,626 17,493 
Deferred Tax Assets, net 490 1,206 
Deferred Tax Asset, net  1,206 
Intangible Assets, net 69,269 72,428  67,066 72,428 
Goodwill 12,537 11,836  14,915 11,836 
Investment in Equity Affiliate 3,328   14,645  
Other Non-current Assets 6,824 4,536  8,645 4,536 
          
 
Total Assets $203,049 $197,800  $209,729 $197,800 
          
  
LIABILITIES AND EQUITYLIABILITIES AND EQUITY LIABILITIES AND EQUITY
 
Current Liabilities:  
Accounts Payable and Accrued Expenses $27,625 $35,384  $33,697 $35,384 
Capital Lease Obligations — Current 651 680  643 680 
Other Current Liabilities 3,574 5,616  8,151 5,616 
          
Total Current Liabilities 31,850 41,680  42,491 41,680 
  
Capital Lease Obligations — Non-current 541 852  345 852 
Deferred Tax Liability, net 539  
Other Non-current Liabilities 2,782 3,370  2,679 3,370 
  
Commitment and Contingencies (Note 13) 
Commitment and Contingencies 
  
Equity:  
Common Stock ($1.00 par value; 100,000 shares authorized; 25,413 shares issued and 24,586 outstanding in 2011; 25,413 shares issued and 24,881 outstanding in 2010) 25,413 25,413 
Common Stock ($1.00 par value; 100,000 shares authorized; 25,413 shares issued and 23,979 outstanding in 2011; 25,413 shares issued and 24,881 outstanding in 2010) 25,413 25,413 
Retained Earnings 84,744 58,546  100,984 58,546 
Additional Paid-in Capital 80,676 79,297 
Treasury Stock, at cost ($1.00 par value; 827 and 532 shares in 2011 and 2010, respectively)  (24,442)  (14,418)
Additional Paid-in-Capital 81,406 79,297 
Treasury Stock, at cost ($1.00 par value; 1,434 and 532 shares in 2011 2010, respectively)  (46,171)  (14,418)
          
Altisource Equity 166,391 148,838  161,632 148,838 
  
Non-controlling Interests 1,485 3,060  2,043 3,060 
          
Total Equity 167,876 151,898  163,675 151,898 
          
  
Total Liabilities and Equity $203,049 $197,800  $209,729 $197,800 
          
See accompanying notes to condensed consolidated financial statements.

 

3


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Dollars in thousands, Except Per Share Data)
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine Months Ended 
 June 30, June 30,  September 30, September 30, 
 2011 2010 2011 2010  2011 2010 2011 2010 
 
Revenue $93,268 $71,348 $181,938 $132,321  $109,793 $77,580 $291,731 $209,901 
Cost of Revenue 63,097 44,375 118,046 83,729  73,339 48,913 191,385 132,642 
                  
  
Gross Profit 30,171 26,973 63,892 48,592  36,454 28,667 100,346 77,259 
Selling, General and Administrative Expenses 13,904 12,476 30,158 24,545  15,329 14,730 45,487 39,275 
                  
  
Income from Operations 16,267 14,497 33,734 24,047  21,125 13,937 54,859 37,984 
  
Other Income (Expense), net 270 40 614  (32)  (320) 698 294 666 
                  
  
Income Before Income Taxes and Non-controlling Interests 16,537 14,537 34,348 24,015  20,805 14,635 55,153 38,650 
Income Tax (Provision) Benefit  (1,847) 3,107  (3,534) 722 
Income Tax Provision  (1,843)  (2,751)  (5,377)  (2,029)
                  
  
Net Income 14,690 17,644 30,814 24,737  18,962 11,884 49,776 36,621 
  
Net Income Attributable to Non-controlling Interests  (1,305)  (1,297)  (2,604)  (2,084)  (1,791)  (2,052)  (4,395)  (4,136)
                  
  
Net Income Attributable to Altisource $13,385 $16,347 $28,210 $22,653  $17,171 $9,832 $45,381 $32,485 
                  
  
Earnings Per Share:  
Basic $0.54 $0.65 $1.14 $0.91  $0.71 $0.39 $1.84 $1.30 
                  
Diluted $0.52 $0.62 $1.09 $0.87  $0.67 $0.37 $1.76 $1.24 
                  
  
Weighted Average Shares Outstanding:  
Basic 24,625 25,226 24,734 24,960  24,341 25,318 24,602 25,080 
                  
Diluted 25,773 26,247 25,851 25,965  25,489 26,544 25,720 26,168 
                  
  
Transactions with Related Parties Included Above:  
Revenue $53,694 $35,784 $102,484 $65,035  $63,827 $39,459 $166,311 $104,494 
Selling, General and Administrative Expenses $455 $264 $846 $588  $506 $223 $1,352 $811 
See accompanying notes to condensed consolidated financial statements.

 

4


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(in thousands)
                                  
 Altisource Equity Non-    Altisource Equity Non-   
 Retained Additional Treasury controlling Comprehensive  Retained Additional Treasury controlling Comprehensive 
 Common Stock Earnings Paid-in Capital Stock, at Cost Interests Total Income  Common Stock Earnings Paid-in Capital Stock, at Cost Interests Total Income 
  
Balance, December 31, 2009 24,145 $24,145 $11,665 $50,538 $ $ $86,348  24,145 $24,145 $11,665 $50,538 $ $ $86,348  
Net Income   22,653   2,084 24,737 $24,737    32,485   4,136 36,621 $36,621 
Acquisition of MPA 959 959  22,941  3,268 27,168   959 959  22,941  3,268 27,168  
Contributions from Non-controlling Interest Holders      18 18        28 28  
Distributions to Non-controlling Interest Holders       (3,896)  (3,896)         (5,207)  (5,207)  
 
Share-based Compensation Expense    973   973      2,134   2,134  
Exercise of Stock Options 127 127  1,150   1,277   298 298  2,708   3,006  
Delivery of Vested Restricted Stock 11 11     11  
Repurchase of Shares      (2,311)   (2,311)  
                                  
 
Balance, June 30, 2010 25,231 $25,231 $34,318 $75,602 $ $1,474 $136,625 $24,737 
Balance, September 30, 2010 25,413 $25,413 $44,150 $78,321 $(2,311) $2,225 $147,798 $36,621 
                                  
  
Balance, December 31, 2010 25,413 $25,413 $58,546 $79,297 $(14,418) $3,060 $151,898  25,413 $25,413 $58,546 $79,297 $(14,418) $3,060 $151,898  
Net Income   28,210   2,604 30,814 $30,814    45,381   4,395 49,776 $49,776 
Contributions from Non-controlling Interest Holders      14 14        31 31  
Distributions to Non-controlling Interest Holders       (4,193)  (4,193)         (5,443)  (5,443)  
Share-based Compensation Expense    1,379   1,379      2,109   2,109  
Exercise of Stock Options    (2,012)  2,522  510      (2,943)  3,718  775  
Repurchase of Shares      (12,546)   (12,546)        (35,471)   (35,471)  
                                  
Balance, June 30, 2011 25,413 $25,413 $84,744 $80,676 $(24,442) $1,485 $167,876 $30,814 
Balance, September 30, 2011 25,413 $25,413 $100,984 $81,406 $(46,171) $2,043 $163,675 $49,776 
                                  
See accompanying notes to condensed consolidated financial statements.

 

5


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
                
 Six Months Ended  Nine Months Ended 
 June 30,  September 30, 
 2011 2010  2011 2010 
 
Cash flows from Operating Activities: 
Cash Flows from Operating Activities: 
Net Income $30,814 $24,737  $49,776 $36,621 
Reconciling Items:  
Depreciation and Amortization 4,114 3,211  6,174 5,015 
Amortization of Intangible Assets 2,613 2,639  3,952 4,089 
Share-based Compensation Expense 1,379 973  2,109 2,134 
Equity in Losses of Affiliate 355  
Bad Debt Expense 684 706  999 988 
Deferred Income Taxes 634 1,065   (32)  (1,040)
Changes in Operating Assets and Liabilities, net of Acquisitions:  
Accounts Receivable 424  (4,514) 2,546  (14,019)
Prepaid Expenses and Other Current Assets 6,590  (211) 5,066  (1,464)
Other Assets  (2,288)  (2,643)  (4,109)  (2,594)
Accounts Payable and Accrued Expenses  (4,172)  (3,488) 71 1,422 
Other Current and Non-current Liabilities  (2,630) 1,867  1,844 2,109 
          
  
Net Cash Flow from Operating Activities 38,162 24,342 
Net Cash Flows from Operating Activities 68,751 33,261 
          
  
Cash flows from Investing Activities: 
Cash Flows from Investing Activities: 
Additions to Premises and Equipment  (3,419)  (5,234)  (11,291)  (8,135)
Acquisition of Business, net of Cash Acquired  (1,785)  (25,462)  (2,515)  (26,830)
Investment in Equity Affiliate  (3,328)    (15,000)  
Change in Restricted Cash  (177)  (355)  (177)  (779)
          
  
Net Cash Flow from Investing Activities  (8,709)  (31,051)
Net Cash Flows from Investing Activities  (28,983)  (35,744)
          
  
Cash flows from Financing Activities: 
Cash Flows from Financing Activities: 
Principal Payments on Capital Lease Obligations  (340)  (306)  (544)  (463)
Proceeds from Stock Option Exercises 510 1,277  775 3,017 
Purchase of Treasury Stock  (12,546)    (35,471)  (2,311)
Contributions from Non-controlling Interests 14 18  31 28 
Distributions to Non-controlling Interests  (4,193)  (3,896)  (5,443)  (5,207)
          
  
Net Cash Flow from Financing Activities  (16,555)  (2,907)
Net Cash Flows from Financing Activities  (40,652)  (4,936)
          
  
Net Increase (Decrease) in Cash and Cash Equivalents 12,898  (9,616)  (884)  (7,419)
Cash and Cash Equivalents at the Beginning of the Year 22,134 30,456  22,134 30,456 
          
  
Cash and Cash Equivalents at the End of the Period $35,032 $20,840  $21,250 $23,037 
          
  
Supplemental Cash Flow Information  
Interest Paid $46 $  $65 $ 
Income Taxes (Received) Paid, net $(3,342) $31  $(2,684) $1,724 
  
Non-Cash Investing and Financing Activities  
Shares issued in Connection with Acquisition $ $23,900  $ $23,900 
Reduction in Income Tax Payable from Tax Amortizable Goodwill $1,076 $  $ $ 
See accompanying notes to condensed consolidated financial statements.

 

6


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
NOTE 1 — ORGANIZATION AND BASIS OF PRESENTATION
Altisource Portfolio Solutions S.A., together with its subsidiaries, (which may be referred to as Altisource, the Company, we, us or our) together with its subsidiaries is a provider of services focused on high-value, technology-enabled, knowledge-based solutions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management.
We are publicly traded on the NASDAQ Global Select market under the symbol ASPS. We were incorporated under the laws of Luxembourg on November 4, 1999 as Ocwen Luxembourg S.à r.l., renamed Altisource Portfolio Solutions S.à r.l. on May 12, 2009 and converted into Altisource Portfolio Solutions S.A. on June 5, 2009. We became a publicly traded company as of August 10, 2009 (the “Separation”). Prior to the Separation, our businesses were wholly-owned subsidiaries ofby Ocwen Financial Corporation (“Ocwen”).
We conduct our operations through three reporting segments: Mortgage Services, Financial Services and Technology Services. In addition, we report our corporate related expenditures as a separate segment (see Note 1417 for a description of our business segments).
Basis of Presentation
Our condensed consolidated financial statements include the assets and liabilities, revenues and expenses directly attributable to our operations. All significant inter-company and inter-segment transactions and accounts have been eliminated upon consolidation. Certain amounts disclosed in prior period statements have been reclassified to conform to the current period presentation.
In February 2010, we acquired the Mortgage Partnership of American,America, L.L.C. (“MPA”), the manager of a national alliance of community mortgage bankers, correspondent lenders and suppliers of mortgage products and services that does business as Lenders One Mortgage Cooperative (“Lenders One”). The Management Agreementmanagement agreement between MPA and Lenders One, pursuant to which MPA is the management company of Lenders One, represents a variable interest in a variable interest entity. MPA determined it is the primary beneficiary of Lenders One as it has the power to direct the activities that most significantly impact Lenders One’s economic performance and the obligation to absorb losses or the right to receive benefits from Lenders One. As a result, Lenders One is presented in the accompanying condensed consolidated financial statements on a consolidated basis with the interests of the members reflected as Non-controlling Interest on the Condensed Consolidated Balance Sheets. At JuneSeptember 30, 2011, Lenders One had total assets of $5.4$3.6 million and liabilities of less than $0.1 million.
We have prepared our condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of SEC Regulation S-X. Accordingly, these financial statements do not include all of the information and notes required by GAAP for complete consolidated financial statements. In the opinion of management, all normal recurring adjustments considered necessary to fairly state the results for the interim periods presented have been included. The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of our condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Actual results could differ from these estimates.
These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in our Form 10-K for the year ended December 31, 2010, filed with the SEC on February 18, 2011, which contains a summary of our significant accounting policies. Certain footnote detail is also omitted from the condensed consolidated financial statements unless there is a material change from the information included in the Form 10-K.
Investment in Equity Affiliate
We utilize the equity method to account for investments in equity securities where we have the ability to exercise significant influence over operating and financial policies of the investee. We include a proportionate share of earnings and/or losses of equity method investees in equity income (loss)Equity Income (Loss) in Affiliates, net which is included in Other Income (Expense), net in the condensed consolidated statements of operations.
As of June 30, 2011 our only significant equity investment was a 50% stake in Correspondent One S.A. (“Correspondent One”) which was still in the formation process. Correspondent One facilitates the purchase of conforming and government guaranteed residential mortgages from approved mortgage originators. In July, we fulfilled our committed funding obligations and have provided a total of $15.0 million to Correspondent One. Our ownership was reduced below 50% due to investments by certain Lenders One members. For the six months ended June 30, 2011, Correspondent One has minimal impact to our Condensed Consolidated Statements of Operations. Beginning in the third quarter of 2011, Correspondent One will partner with Ocwen and members of Lenders One to provideSee Note 8 for additional avenues for members to sell loans beyond Lenders One’s preferred investor arrangements and the members own network of loan buyers.information.

 

7


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Acquisitions
In April 2011, we acquired Springhouse, LLC (“Springhouse”) an appraisal management company that utilizes a nationwide panel of appraisers to provide real estate appraisals principally to mortgage originators, including the members of Lenders One, and real estate asset managers. managers for $1.8 million.
In July 2011, we acquired the assembled workforce of a sub-contractror (“Tracmail”) in India that performed asset recovery services for $2.4 million.
See Note 63 for additional information.
Foreign Currency Translation
Our reporting currency is the U.S. dollar. Other foreign currency assets and liabilities that are considered monetary items are translated at exchange rates in effect at the balance sheet date. Foreign currency revenues and expenses are translated at transaction date exchange rates. These exchange gains and losses are included in the determination of net income.
Fair Value of Financial Instruments
The fair value of financial instruments, which primarily include Cash and Cash Equivalents, Accounts Receivable, net, Restricted Cash and Accounts Payable and Accrued Expenses at JuneSeptember 30, 2011 and December 31, 2010, are carried at amounts that approximate their fair value due to the short-term nature of these amounts.
Additionally, a put option arrangement was issued to the predecessor owners of MPA. The arrangement, which expires in February 2014, allows the holders to put a portion of the Altisource shares issued as consideration to Altisource at a predetermined price. The fair value calculation is deemed to be a Level 3 calculation. The fair value of the put option at JuneSeptember 30, 2011 of $0.2$0.1 million was valued using the following assumptions:
     
  Assumptions 
     
Risk-free Interest Rate  0.19%0.110%0.8100.430%
Expected Stock Price Volatility  23%25%4437%
Expected Dividend Yield   
Expected Option Life (in years)  0.750.52.752.5 
Contractual Life (in years)   
Fair Value $0.0 $0.0$1.14$0.63 
The put option agreement is a written derivative valued similar to stock options and is included within Other Non-current Liabilities on the Condensed Consolidated Balance Sheet. The fair value of the put option agreements will be determined each quarter until such puts are either exercised or forfeited. Any changes in value are included as a component of Other Income (Expense), net in the Condensed Consolidated Statements of Operations.
NOTE 2 — TRANSACTIONS WITH RELATED PARTIES
Ocwen remains our largest customer. Following the date of Separation, Ocwen is contractually obligated to purchase certain Mortgage Services and Technology Services from us under service agreements. These agreements extend for eight years from the Separation, subject to termination under certain provisions. Ocwen is not restricted from redeveloping these services. We settle amounts with Ocwen on a daily, weekly or monthly basis based upon the nature of the services and when the service is completed.

 

8


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Ocwen, or services derived from Ocwen’s loan servicing portfolio, as a percentage of each of our segment revenues and as a percentage of consolidated revenues was as follows for the three and sixnine months ended JuneSeptember 30:
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine months Ended 
 June 30, June 30,  September 30, September 30, 
 2011 2010 2011 2010  2011 2010 2011 2010 
  
Mortgage Services  74%  73%  74%  75%  71%  70%  73%  73%
Technology Products  38%  36%  38%  37%
Technology Services  38%  36%  38%  36%
Financial Services  1%  <1%  <1%  <1%  <1%  <1%  <1%  <1%
Consolidated Revenue  58%  50%  56%  49%  58%  51%  57%  50%
We record revenues we earn from Ocwen under the various long-term servicing contracts at rates we believe to be market rates as they are consistent with one or more of the following: the fees we charge to other customers for comparable services; the rates Ocwen pays to other service providers; fees commensurate with market surveys prepared by unaffiliated firms; and prices charged by our competitors. As of January 1, 2011, we modified our pricing for IT Infrastructure Services within our Technology Services segment from a rate card model primarily based on headcount to a fully loaded costs plus mark-up methodology.
Transition Services
In connection with the Separation, Altisource and Ocwen entered into a Transition Services agreement under which services in such areas as human resources, vendor management, corporate services, six sigma, quality assurance, quantitative analytics, treasury, accounting, risk management, legal, strategic planning, compliance and other areas are provided to the counterparty for up to two years from the date of Separation. The agreement was subsequently extended in August 2011 for certain services for an additional year. For the sixnine months ended JuneSeptember 30, 2011 and 2010, Altisource billed Ocwen $0.9$1.7 million and $0.8$1.2 million respectively ($0.50.8 million and $0.4$0.5 million for the secondthird quarter of 2011 and 2010, respectively), and Ocwen billed Altisource $0.8$1.4 million and $0.6$0.8 million respectively ($0.5 million and $0.3$0.2 million for the secondthird quarter of 2011 and 2010, respectively) for services provided under this agreement. These amounts are reflected as a component of Selling, General and Administrative Expenses in the Condensed Consolidated Statements of Operations.
NOTE 3 — ACCOUNTS RECEIVABLE, NETACQUISITIONS
Accounts Receivable, net consistsThe results of operations of the following:
         
  June 30,  December 31, 
(in thousands) 2011  2010 
         
Third-party Accounts Receivable $15,371  $19,039 
Unbilled Fees  35,791   32,055 
Receivable from Ocwen  2,941   3,950 
Other Receivables  919   583 
       
   55,022   55,627 
Allowance for Doubtful Accounts  (2,527)  (2,132)
       
         
Total $52,495  $53,495 
       
Unbilled Fees consist primarily of Asset Management and Default Management Services for which we recognize revenues over the service delivery period but bill following completion of the service.

9


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 4 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid Expenses and Other Current Assets consist of the following:
         
  June 30,  December 31, 
(in thousands) 2011  2010 
         
Prepaid Expenses $3,463  $5,134 
Income Tax Receivable     7,327 
Other Current Assets  942   615 
       
         
Total $4,405  $13,076 
       
NOTE 5 — PREMISES AND EQUIPMENT, NET
Premises and Equipment, net which includes amounts recorded under capital leases, consists of the following:
         
  June 30,  December 31, 
(in thousands) 2011  2010 
         
Computer Hardware and Software $34,492  $32,931 
Office Equipment and Other  10,477   9,717 
Furniture and Fixtures  2,346   2,226 
Leasehold Improvements  5,495   4,501 
       
  $52,810  $49,375 
Less: Accumulated Depreciation and Amortization  (35,996)  (31,882)
       
         
Total $16,814  $17,493 
       
Depreciation and amortization expense, inclusive of capital lease obligations, amounted to $4.1 million and $3.2 million for the six months ended June 30, 2011 and 2010, respectively ($2.2 million and $1.7 million for the second quarter of 2011 and 2010, respectively), and isacquisitions have been included in Costour consolidated results from the respective acquisition dates. The acquisitions did not have a material effect on our financial position, results of Revenue for operating assets andoperations or cash flows.
Acquisition-related transaction costs are included in Selling, General and Administrative Expenses for non-operating assets in the accompanying Condensed Consolidated Statements of Operations.
NOTE 6 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary showing the balance of goodwill by segment:
             
  Mortgage  Technology    
(in thousands) Services  Services  Total 
             
Balance, December 31, 2010 $10,218  $1,618  $11,836 
Acquisition of Springhouse  701      701 
          
 
Balance, June 30, 2011 $10,919  $1,618  $12,537 
          

10


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Springhouse Acquisition
In April 2011, we acquired Springhouse an appraisal management company that utilizes a nationwide panel of appraisers to provide real estate appraisals principally to mortgage originators, including the members of Lenders One, and real estate asset managers.

9


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Consideration for the transaction consisted of the amounts provided in the table below. The working capital amount is subject to additional revision in the thirdfourth quarter which is not expected to be material:
     
(in thousands) Consideration 
     
Cash $1,900 
Non-compete agreement  100 
Working Capital Adjustment  (215)
    
Total Consideration $1,785 
    
A summary of the preliminary allocation of theThe purchase consideration based on estimates of fair value of the assets acquired and the liabilities assumed is follows:
     
(in thousands)    
 
Accounts Receivable $108 
Premises and Equipment  16 
Identifiable Intangible Assets  1,180 
Goodwill  701 
    
   2,005 
Accounts Payable and Accrued Expenses  (220)
    
Total Purchase Price $1,785 
    
Management has assigned the following lives to identified assets acquired as a result of the acquisition:
     
  Estimated Life 
  (in Years) 
 
Premises and Equipment  2 – 5 
Trademarks(1)
  4 
Customer Lists(1)
  6 
Non-compete(1)
  2 
Goodwill Indefinite 
   
(1) The identifiable assets are subject to amortization on a straight-line basis as this best approximates the benefit period related to these assets.
The goodwill arising from the Springhouse acquisition assigned to our Mortgage Services segment relates principally to in-place workforce and our ability to go to market more quickly with a retail origination appraisal business. All goodwill and intangible assets related to the acquisition are expected to be amortizable and deductible for income tax purposes.
The resultsTracmail
In July 2011, we acquired the assembled workforce of operations of Springhouse has beena sub-contractror in India that performed asset recovery services. Prior to acquisition, the costs paid to the sub-contractor were included in our consolidated resultsOutside Fees and Services (included in Cost of Revenue in the Condensed Consolidated Financial Statements).

10


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Consideration for the transaction consisted of:
     
(in thousands) Consideration 
     
Total Consideration $2,378 
Obligations Assumed, net  (1,648)
    
Cash Consideration, net $730 
    
The purchase consideration based on estimates of fair value of the assets acquired and the liabilities assumed is follows:
     
(in thousands)    
 
Accounts Receivable $181 
Goodwill  2,378 
    
   2,559 
Accounts Payable and Accrued Expenses  (1,829)
    
Cash Consideration, net $730 
    
Management has assigned the following lives to identified assets acquired as a result of the acquisition:
Estimated Life
(in Years)
GoodwillIndefinite
The goodwill arising from the Tracmail acquisition date. The acquisition did not have a material effect onassigned to our financial position, resultsFinancial Services segment relates principally to in-place workforce and is expected to be amortizable and deductible for income tax purposes.
NOTE 4 — ACCOUNTS RECEIVABLE, NET
Accounts Receivable, net consists of operations or cash flows.the following:
         
  September 30,  December 31, 
(in thousands) 2011  2010 
         
Third-party Accounts Receivable $17,268  $19,039 
Unbilled Fees  30,564   32,055 
Receivable from Ocwen  3,881   3,950 
Receivable from Correspondent One  55    
Other Receivables  548   583 
       
   52,316   55,627 
Allowance for Doubtful Accounts  (2,077)  (2,132)
       
         
Total $50,239  $53,495 
       
Unbilled Fees consist primarily of Asset Management and Default Management Services for which we recognize revenues over the service delivery period but bill following completion of the service.

 

11


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Acquisition-related transaction costs are
NOTE 5 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid Expenses and Other Current Assets consist of the following:
         
  September 30,  December 31, 
(in thousands) 2011  2010 
         
Prepaid Expenses $5,954  $5,134 
Income Tax Receivable     7,327 
Other Current Assets  839   615 
       
         
Total $6,793  $13,076 
       
NOTE 6 — PREMISES AND EQUIPMENT, NET
Premises and Equipment, net which includes amounts recorded under capital leases, consists of the following:
         
  September 30,  December 31, 
(in thousands) 2011  2010 
         
Computer Hardware and Software $37,287  $32,931 
Office Equipment and Other  12,910   9,717 
Furniture and Fixtures  3,628   2,226 
Leasehold Improvements  6,843   4,501 
       
   60,668   49,375 
Less: Accumulated Depreciation and Amortization  (38,042)  (31,882)
       
         
Total $22,626  $17,493 
       
Depreciation and amortization expense, inclusive of capital lease obligations, amounted to $6.2 million and $5.0 million for the nine months ended September 30, 2011 and 2010, respectively ($2.1 million and $1.8 million for the third quarter of 2011 and 2010, respectively), and is included in Cost of Revenue for operating assets and in Selling, General and Administrative Expenses for non-operating assets in the accompanying Condensed Consolidated Statements of Operations.

12


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 7 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary showing the balance of goodwill by segment:
                 
  Mortgage  Financial  Technology    
(in thousands) Services  Services  Services  Total 
                 
Balance, December 31, 2010 $10,218  $  $1,618  $11,836 
Acquisition of Springhouse  701         701 
Acquisition of Tracmail     2,378      2,378 
             
                 
Balance, September 30, 2011 $10,919  $2,378  $1,618  $14,915 
             
Intangible Assets, Net
Intangible Assets, net consists of the following:
                                           
 Weighted        Weighted       
 Average        Average       
 Estimated Gross Carrying Amount Accumulated Amortization Net Book Value  Estimated Gross Carrying Amount Accumulated Amortization Net Book Value 
 Useful Life June 30, December 31, June 30, December 31, June 30, December 31,  Useful Life September 30, December 31, September 30, December 31, September 30, December 31, 
(dollars in thousands) (Years) 2011 2010 2011 2010 2011 2010  (Years) 2011 2010 2011 2010 2011 2010 
 
Definite-lived Intangible Assets 
Definite-lived Intangible 
Assets 
Trademarks 16 $10,614 $10,200 $2,836 $2,346 $7,778 $7,854  16 $10,614 $10,200 $3,095 $2,346 $7,519 $7,854 
Customer Lists 19 38,366 37,700  10,202(a) 7,447 28,164 30,253  19 38,366 37,700  11,677(a) 7,447 26,689 30,253 
Operating Agreement 20 35,000 35,000 2,535 1,604 32,465 33,396  20 35,000 35,000 2,917 1,604 32,083 33,396 
Non-compete Agreement 4 1,300 1,200 438 275 862 925  4 1,300 1,200 525 275 775 925 
                            
  
Total Intangible Assets $85,280 $84,100 $16,011 $11,672 $69,269 $72,428  $85,280 $84,100 $18,214 $11,672 $67,066 $72,428 
                            
   
(a) Prior to our acquisition of Nationwide Credit, Inc. (“NCI”) in 2007, NCI completed an acquisition which created tax-deductible goodwill that amortizes for tax purposes over time. When we acquired NCI in 2007, we recorded a lesser amount of goodwill for financial reporting purposes than what had previously been recorded at NCI for tax purposes. This difference between the amount of goodwill recorded for financial reporting purposes and the amount recorded for taxes is referred to as “Component 2” goodwill and it resulted in our recording periodic reductions first to our book goodwill balance in our consolidated financial statements. As our book goodwill balance was fully written off at December 31, 2010, we continue to amortize the remaining Component 2 goodwill for U.S. tax purposes by reducing certain intangible assets by the remaining tax benefits of the Component 2 goodwill as they are realized in our tax returns. The amount amortized was $1.7$2.6 million for the sixnine months ended JuneSeptember 30, 2011. The balance of Component 2 goodwill remaining was $8.5$7.1 million as of JuneSeptember 30, 2011 which should generate $5.1$4.3 million of reductions of intangible assets when the benefit can be realized for U.S. tax purposes.

13


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
Amortization expense for definite lived intangible assets was $2.6$4.0 million and $2.6$4.1 million for the sixnine months ended JuneSeptember 30, 2011 and 2010, respectively ($1.3 million and $1.5$1.4 million for the secondthird quarter of 2011 and 2010, respectively). Amortization expense is estimated to be $5.3 million for 2011, $5.0 million for 2012, $4.8 million for 2013, $4.5 million for 2014 and $4.4 million for 2015.
NOTE 78 — INVESTMENT IN EQUITY AFFILIATE
Correspondent One S.A. (“Correspondent One”) facilitates the purchase of closed conforming and government guaranteed residential mortgages from approved mortgage bankers. Correspondent One provides members of Lenders One additional avenues to sell loans beyond Lenders One’s preferred investor arrangements and the members’ own network of loan buyers. We have significant influence over the general operations of Correspondent One consistent with our 49% ownership level and therefore account for our investment under the equity method. We have no additional funding commitments to Correspondent One.
Correspondent One is in the initial phases of building its operations and therefore is expected to operate at a loss into 2012. The Net loss on this investment using the equity method was $0.4 million for the nine months ended September 30, 2011 (all in the third quarter). The following table presents summarized financial information for Correspondent One which had no revenues as of September 30th as no loans were sold:
     
  Nine Months Ended 
(in thousands) September 30, 2011 
     
Net loss $(729)
     
  September 30, 2011 
Current Assets $30,239 
Current Liabilities  217 
Equity  30,022 
NOTE 9 — OTHER NON-CURRENT ASSETS
Other Non-Current Assets consists of the following:
         
  September 30,  December 31, 
(in thousands) 2011  2010 
         
Security Deposits $6,871  $3,047 
Unbilled Fees  1,734   1,449 
Other  40   40 
       
         
Total $8,645  $4,536 
       

14


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 10 — ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accounts Payable and Accrued Expenses consists of the following:
         
  June 30,  December 31, 
(in thousands) 2011  2010 
         
Accounts Payable $2,840  $5,960 
Accrued Expenses — General  10,206   11,189 
Accrued Salaries and Benefits  11,267   12,010 
Income Taxes Payable  733   3,807 
Payable to Ocwen  2,579   2,418 
       
         
Total $27,625  $35,384 
       

12


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
         
  September 30,  December 31, 
(in thousands) 2011  2010 
         
Accounts Payable $3,549  $5,960 
Accrued Expenses — General  12,859   11,189 
Accrued Salaries and Benefits  13,278   12,010 
Income Taxes Payable  1,685   3,807 
Payable to Ocwen  2,326   2,418 
       
         
Total $33,697  $35,384 
       
Other Current Liabilities consists of the following:
                
 June 30, December 31,  September 30, December 31, 
(in thousands) 2011 2010  2011 2010 
  
Deferred Revenue $1,637 $2,542  $2,198 $2,542 
Facility Closure Cost Accrual, Current Portion 127 253  129 253 
Collections Due to Clients 672 726 
Other 1,810 2,821  5,152 2,095 
          
  
Total $3,574 $5,616  $8,151 $5,616 
          
Facility Closure Costs
During 2009, we accrued facility closure costs (included in Other Current and Other Non-Current liabilitiesNon-current Liabilities in the Condensed Consolidated Balance Sheet) primarily consisting of lease exit costs (expected to be paid through 2014) and severance for the closure of two facilities. The following table summarizes the activity, all recorded in our Financial Services segment, for the sixnine months ended JuneSeptember 30, 2011:
        
(in thousands) Lease Costs  Lease Costs 
  
Balance, December 31, 2010 $672  $672 
Payments  (138)  (181)
      
Balance, June 30, 2011 534 
Balance, September 30, 2011 491 
Less: Long-Term Portion 407  362 
      
  
Facility Closure Cost Accrual, Current Portion $127  $129 
      
We do not expect significant additional significant costs related to the closure of these facilities.

15


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 811EQUITYSTOCK BASED COMPENSATION
We provide stock-based awards as a form of compensation for certain employees and officers. We have issued stock-based awards in the form of stock options.options for certain employees and officers. We recorded total stock compensation expense of $1.4$2.1 million and $1.0 millionboth for the sixnine months ended JuneSeptember 30, 2011 and 2010 respectively ($0.60.7 million and $0.7$1.2 million for the secondthird quarter of 2011 and 2010, respectively). The compensation expense is principally included in Selling, General and Administrative Expenses in the accompanyaccompanying Condensed Consolidated Statements of Operations.
Below is a summary of the different types of stock-based awards issued under our stock plans:
Stock Options
Service-based Options.These options are granted at fair market value on the date of grant. The options generally vest over four years with equal annual cliff-vesting and expire on the earlier of 10 years after the date of grant or following termination of service. A total of 1.1 million service-based awards were outstanding at JuneSeptember 30, 2011.
Market-based Options. These option grants have two components each of which vest only upon the achievement of certain criteria. The first component, which we refer to internally as “ordinary performance” grants, consists of two-thirds of the market-based grant and begins to vest if the stock price realizes a compounded annual gain of at least 20% over the exercise price, so long as the stock price is at least double the exercise price. The remaining third of the market-based options, which we refer to internally as “extraordinary performance” grants, begins to vest if the stock price realizes a compounded annual gain of at least 25% over the exercise price, so long as it is at least triple the exercise price. The vesting schedule for all market-based awards is 25% upon achievement of the criteria and the remaining 75% in three equal annual installments. A total of 2.2 million market-based awards were outstanding at JuneSeptember 30, 2011.

13


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
DuringThe Company granted 0.2 million stock options (at an average price of $33.15) and 0.9 million stock options (at an average price of $23.54) during the sixnine months ended JuneSeptember 30, 2011 the Company granted 0.1 million stock options. The options have an average exercise price of $29.99 per share.and 2010, respectively.
The fair value of the service-based options was determined using the Black-Scholes options pricing model while a lattice (binomial) model was used to determine the fair value of the market-based options using the following assumptions as of the grant date:
                                
 June 30, 2011 June 30, 2010  September 30, 2011 September 30, 2010 
 Black-Scholes Binominal Black-Scholes Binominal  Black-Scholes Binominal Black-Scholes Binominal 
  
Risk-free Interest Rate  2.20%  0.03%–3.18%  2.82%  0.17%–3.36%  1.69%–1.93%  0.04%–3.03%  2.82%–3.20%  0.02%–3.66%
 
Expected Stock Price Volatility  48%  55.9%  48%  51.5%  48%  55.70%–55.80%  48%  52%
Expected Dividend Yield          
 
Expected Option Life (in years) 6.25  7   6.25  7  
Contractual Life (in years)  14  14   14  10 
 
Fair Value $16.55 $18.09 and $18.76 $13.00 $10.50 and $12.35  $16.33–$17.85 $16.91–$20.39 $11.71–$13.00 $10.05–$12.35 
The following table summarizes the weighted-average fair value of stock options granted, and the total intrinsic value of stock options exercised:
                
 June 30  September 30 
(in thousands, except per share amounts) 2011 2010  2011 2010 
  
Weighted-Average Fair Value at Date of Grant Per Share $16.03 $11.58  $17.66 $11.60 
Intrinsic Value of Options Exercised $2,855 $1,827  $4,193 $5,024 
Fair Value of Options Vested $788 $131  $2,240 $208 
Stock-based compensation expense is recorded net of estimated forfeiture rates ranging from 1% to 3%.
As of June 30, 2011, estimated unrecognized compensation costs related to share-based payments amounted to $7.0 million which we expect to recognize over a weighted-average remaining requisite service period of approximately 3.1 years.
The following table summarizes activity of our stock options:
                 
          Weighted    
      Weighted  Average    
      Average  Contractual  Aggregate 
  Number of  Exercise  Term  Intrinsic Value 
  Options  Price  (in years)  (in thousands) 
                 
Outstanding at December 31, 2010  3,451,613  $13.46   7.3  $52,641 
               
Granted  85,000   29.99         
Exercised  (157,256)  12.76         
Forfeited  (138,750)  24.92         
               
Outstanding at June 30, 2011  3,240,607  $13.44   7.1  $75,715 
             
                 
Exercisable at June 30, 2011  1,373,219  $10.21   6.0  $36,509 
             

 

1416


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
As of September 30, 2011, estimated unrecognized compensation costs related to share-based payments amounted to $7.7 million which we expect to recognize over a weighted-average remaining requisite service period of approximately 3.2 years.
The following table summarizes activity of our stock options:
                 
          Weighted    
      Weighted  Average    
      Average  Contractual  Aggregate 
  Number of  Exercise  Term  Intrinsic Value 
  Options  Price  (in years)  (in thousands) 
                 
Outstanding at December 31, 2010  3,451,613  $13.46   7.3  $52,641 
               
Granted  181,000   33.15         
Exercised  (206,661)  11.36         
Forfeited  (155,579)  24.52         
                
Outstanding at September 30, 2011  3,270,373  $14.15   6.9  $69,546 
             
                 
Exercisable at September 30, 2011  1,453,964  $10.27   5.9  $36,522 
             
Stock Repurchase Authorization
On May 19, 2010, our shareholders authorized us to purchase up to 3.8 million shares of our common stock in the open market. From authorization through JuneSeptember 30, 2011, we have purchased 1.01.7 million shares of our common stock on the open market at an average price of $28.51,$31.02, leaving 2.82.1 million shares still available for purchase.purchase under the program.
NOTE 912 — COST OF REVENUE
Cost of Revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles; fees paid to external providers related to provision of services, reimbursable expenses, technology and telephony expenses as well as depreciation and amortization of operating assets. The components of Cost of Revenue were as follows for the periods ended JuneSeptember 30, 2011 and 2010:
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine Months Ended 
 June 30, June 30,  September 30, September 30, 
(in thousands) 2011 2010 2011 2010  2011 2010 2011 2010 
  
Compensation and Benefits $19,959 $15,691 $36,799 $29,690  $22,497 $15,829 $59,296 $45,519 
Outside Fees and Services 17,532 13,321 35,693 25,781  21,528 15,311 57,221 41,092 
Expense Reimbursements 19,459 11,141 35,100 19,671  21,834 13,369 56,934 33,040 
Technology and Communications 4,557 2,692 7,535 5,647  5,904 3,198 13,439 8,845 
Depreciation and Amortization 1,590 1,530 2,919 2,940  1,576 1,206 4,495 4,146 
                  
  
Total $63,097 $44,375 $118,046 $83,729  $73,339 $48,913 $191,385 $132,642 
                  

17


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 1013 — SELLING, GENERAL AND ADMINISTRATIVE EXPENSES
Selling, General and Administrative Expenses include payroll for personnel employed in executive, sales, marketing, human resources and finance roles. This category also includes occupancy costs, professional fees, depreciation and amortization on non-operating assets. The components of Selling, General and Administrative Expenses were as follows for the periods ended JuneSeptember 30, 2011 and 2010:
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine Months Ended 
 June 30, June 30,  September 30, September 30, 
(in thousands) 2011 2010 2011 2010  2011 2010 2011 2010 
 
Compensation and Benefits $5,825 $3,965 $11,745 $8,005  $5,530 $5,250 $17,275 $13,255 
Professional Services 1,055 1,761 3,157 4,057  1,479 1,812 4,636 5,869 
Occupancy Related Costs 4,062 3,600 7,559 5,841  4,449 4,137 12,008 9,978 
Amortization of Intangible Assets 1,340 1,450 2,613 2,639  1,339 1,450 3,952 4,089 
Depreciation and Amortization 586 159 1,196 271  483 598 1,679 869 
Other 1,036 1,541 3,888 3,732  2,049 1,483 5,937 5,215 
                  
  
Total $13,904 $12,476 $30,158 $24,545  $15,329 $14,730 $45,487 $39,275 
                  
NOTE 14 — OTHER INCOME (EXPENSE), NET
Other Income (Expense), net consists of the following:
                 
  Three Months Ended  Nine Months Ended 
  September 30,  September 30, 
(in thousands) 2011  2010  2011  2010 
                 
Interest Income $5  $10  $27  $22 
Interest Expense  (20)  (36)  (67)  (87)
Change in Fair Value of Put Option  70   538   652   445 
Equity Loss in Affiliates, net  (355)     (355)   
Other, net  (20)  186   37   286 
             
                 
Total $(320) $698  $294  $666 
             

 

1518


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 11 — OTHER INCOME (EXPENSE), NET
Other Income (Expense), net consists of the following:
                 
  Three Months Ended  Six Months Ended 
  June 30,  June 30, 
(in thousands) 2011  2010  2011  2010 
                 
Interest Income $17  $3  $22  $12 
Interest Expense  (24)  (23)  (47)  (51)
Change in Fair Value of Put Option  225      582    
Other, net  52   60   57   7 
             
                 
Total $270  $40  $614  $(32)
             
NOTE 1215 — EARNINGS PER SHARE
Basic earnings per share (“EPS”) is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the assumed conversion of all dilutive securities.
Basic and diluted earnings per share for the three and sixnine months ended JuneSeptember 30, 2011 and 2010 are calculated as follows:
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine Months Ended 
 June 30, June 30,  September 30, September 30, 
(in thousands) 2011 2010 2011 2010  2011 2010 2011 2010 
  
Net Income Attributable to Altisource $13,385 $16,347 $28,210 $22,653  $17,171 $9,832 $45,381 $32,485 
         
         
Weighted-Average Common Shares Outstanding, Basic 24,625 25,226 24,734 24,960  24,341 25,318 24,602 25,080 
Dilutive Effect of Stock Options 1,148 1,018 1,117 1,002  1,148 1,226 1,118 1,085 
Dilutive Effect of Restricted Shares  3  3     3 
                  
Weighted-Average Common Shares Outstanding, Diluted 25,773 26,247 25,851 25,965  25,489 26,544 25,720 26,168 
                  
  
Earnings Per Share  
Basic $0.54 $0.65 $1.14 $0.91  $0.71 $0.39 $1.84 $1.30 
                  
Diluted $0.52 $0.62 $1.09 $0.87  $0.67 $0.37 $1.76 $1.24 
                  
For the three and sixnine months ended JuneSeptember 30, 2011, an immaterial amount of options that were anti-dilutive have been excluded from the computation of diluted EPS (0.2 million for the three and six monthnine months ended JuneSeptember 30, 2010). These options were anti-dilutive because their exercise price was greater than the average market price of our stock. Also excluded from the computation of diluted EPS for each of the three and sixnine months ended JuneSeptember 30, 2011 and 2010 are 0.6 and 0.7 million options granted for shares that are issuable upon the achievement of certain market and performance criteria related to our stock price and an annualized rate of return to investors that have not been met at this point.
NOTE 1316 — COMMITMENTS AND CONTINGENCIES
Litigation
The Company is from time to time involved in legal proceedings arising in the ordinary course of business. We record a liability for litigation if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where a range of loss is determined, we record a best estimate of loss within the range. When legal proceedings are material we disclose the nature of the litigation and to the extent possible the estimate of loss or range of loss. In the opinion of management, after consultation with legal counsel and considering insurance coverage where applicable, the outcome of current legal proceedings both individually and in the aggregate will not have a material impact on the Company’s financial condition, results of operations or cash flows.

16


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
NOTE 1417 — SEGMENT REPORTING
Our business segments are based upon our organizational structure which focuses primarily on the services offered and are consistent with the internal reporting that we use to evaluate operating performance and to assess the allocation of our resources by our Chief Executive Officer.

19


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
We classify our businesses into three reportable segments.Mortgage Servicesconsists of mortgage portfolio management services that span the mortgage lifecycle.Financial Servicesprincipally consists of unsecured asset recovery and customer relationship management.Technology Services consists of modular, comprehensive integrated technological solutions for loan servicing, vendor management and invoice presentment and payment as well as providing infrastructure support. In addition, ourCorporate Items and Eliminationssegment includes eliminations of transactions between the reporting segments and this segment also includes costs recognized by us related to corporate support functions such as finance, legal, human resources, six sigma and quality assurances.
In 2011, we reorganized our reporting structure in that certain services that were originally part of the Mortgage Services Segment are now classified as part of Financial Services. Prior periods have been recast to conform with the current year presentation.
Financial information for our segments is as follows:
                                        
 Three Months Ended June 30, 2011  Three Months Ended September 30, 2011 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $65,507 $17,983 $13,572 $(3,794) $93,268  $82,170 $17,303 $14,827 $(4,507) $109,793 
Cost of Revenue 43,544 13,574 9,334  (3,355) 63,097  55,106 12,676 9,700  (4,143) 73,339 
                      
Gross Profit 21,963 4,409 4,238  (439) 30,171  27,064 4,627 5,127  (364) 36,454 
Selling, General and Administrative Expenses 2,853 3,502 1,537 6,012 13,904  4,227 4,268 756 6,078 15,329 
                      
Income (Loss) from Operations 19,110 907 2,701  (6,451) 16,267  22,837 359 4,371  (6,442) 21,125 
Other Income (Expense), net 258  (7)  (12) 31 270   (283)  (9)  (12)  (16)  (320)
                      
Income (Loss) Before Income Taxes $19,368 $900 $2,689 $(6,420) $16,537  $22,554 $350 $4,359 $(6,458) $20,805 
                      
  
Transactions with Related Parties:  
Revenue $48,473 $118 $5,103 $ $53,694  $58,200 $66 $5,561 $ $63,827 
                      
Selling, General and Administrative Expenses $ $ $ $455 $455  $ $ $ $506 $506 
                      
                     
  Nine Months Ended September 30, 2011 
              Corporate    
  Mortgage  Financial  Technology  Items and  Consolidated 
(in thousands) Services  Services  Services  Eliminations  Altisource 
                     
Revenue $207,384  $54,779  $41,115  $(11,547) $291,731 
Cost of Revenue  135,670   39,738   26,479   (10,502)  191,385 
                
Gross Profit  71,714   15,041   14,636   (1,045)  100,346 
Selling, General and Administrative Expenses  11,663   12,230   3,489   18,105   45,487 
                
Income (Loss) from Operations  60,051   2,811   11,147   (19,150)  54,859 
Other Income (Expense), net  340   (27)  (39)  20   294 
                
Income (Loss) Before Income Taxes $60,391  $2,784  $11,108  $(19,130) $55,153 
                
                     
Transactions with Related Parties:                    
Revenue $150,483  $213  $15,615  $  $166,311 
                
Selling, General and Administrative Expenses $  $  $  $1,352  $1,352 
                

 

1720


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
                                        
 Six Months Ended June 30, 2011  Three Months Ended September 30, 2010 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $125,214 $37,476 $26,288 $(7,040) $181,938  $49,523 $18,939 $12,963 $(3,845) $77,580 
Cost of Revenue 80,564 27,062 16,779  (6,359) 118,046  31,383 13,870 7,239  (3,579) 48,913 
                      
Gross Profit 44,650 10,414 9,509  (681) 63,892  18,140 5,069 5,724  (266) 28,667 
Selling, General and Administrative Expenses 7,436 7,962 2,733 12,027 30,158  3,899 4,692 1,610 4,529 14,730 
                      
Income (Loss) from Operations 37,214 2,452 6,776  (12,708) 33,734  14,241 377 4,114  (4,795) 13,937 
Other Expense, net 623  (18)  (27) 36 614 
Other Income (Expense), net 687  (9)  (24) 44 698 
                      
Income (Loss) Before Income Taxes $37,837 $2,434 $6,749 $(12,672) $34,348  $14,928 $368 $4,090 $(4,751) $14,635 
                      
  
Transactions with Related Parties:  
Revenue $92,283 $147 $10,054 $ $102,484  $34,765 $34 $4,660 $ $39,459 
                      
Selling, General and Administrative Expenses $ $ $ $846 $846  $ $ $ $223 $223 
                      
                                        
 Three Months Ended June 30, 2010  Nine Months Ended September 30, 2010 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $42,665 $19,891 $12,485 $(3,693) $71,348  $124,570 $58,875 $37,422 $(10,966) $209,901 
Cost of Revenue 26,912 14,176 6,669  (3,382) 44,375  79,588 42,572 20,555  (10,073) 132,642 
                      
Gross Profit 15,753 5,715 5,816  (311) 26,973  44,982 16,303 16,867  (893) 77,259 
Selling, General and Administrative Expenses 3,484 4,062 1,324 3,606 12,476  9,826 12,854 4,040 12,555 39,275 
                      
Income (Loss) from Operations 12,269 1,653 4,492  (3,917) 14,497  35,156 3,449 12,827  (13,448) 37,984 
Other Income (Expense), net  (41)  (13)  (9) 103 40  649  (38)  (45) 100 666 
                      
Income (Loss) Before Income Taxes $12,228 $1,640 $4,483 $(3,814) $14,537  $35,805 $3,411 $12,782 $(13,348) $38,650 
                      
  
Transactions with Related Parties:  
Revenue $31,222 $25 $4,537 $ $35,784  $90,749 $110 $13,635 $ $104,494 
                      
Selling, General and Administrative Expenses $ $ $ $264 $264  $ $ $ $811 $811 
                      

 

18


ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
(continued)
                     
  Six Months Ended June 30, 2010 
              Corporate    
  Mortgage  Financial  Technology  Items and  Consolidated 
(in thousands) Services  Services  Services  Eliminations  Altisource 
                     
Revenue $75,047  $39,936  $24,459  $(7,121) $132,321 
Cost of Revenue  48,205   28,702   13,316   (6,494)  83,729 
                
Gross Profit  26,842   11,234   11,143   (627)  48,592 
Selling, General and Administrative Expenses  5,927   8,162   2,430   8,026   24,545 
                
Income (Loss) from Operations  20,915   3,072   8,713   (8,653)  24,047 
Other Expense, net  (38)  (29)  (21)  56   (32)
                
Income (Loss) Before Income Taxes $20,877  $3,043  $8,692  $(8,597) $24,015 
                
                     
Transactions with Related Parties:                    
Revenue $55,984  $76  $8,975  $  $65,035 
                
Selling, General and Administrative Expenses $  $  $  $588  $588 
                

1921


Item 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Management’s discussion and analysis of results of operations (“MD&A”) is a supplement to the accompanying consolidated financial statements and provides additional information on our businesses, current developments, financial condition, cash flows and results of operations. Significant sections of the MD&A are as follows:
Overview.This section, beginning on page 21,23, provides a description of recent developments we believe are important in understanding the results of operations and financial condition or in understanding anticipated future trends.
Consolidated Results of Operations.This section, beginning on page 22,24, provides an analysis of our consolidated results of operations for the three and sixnine months ended JuneSeptember 30, 2011 and 2010. In addition, a brief description is provided of significant transactions and events that affect the comparability of results being analyzed.
Segment Results of Operations.This section, beginning on page 26,29, provides an analysis of each business segment for the three and sixnine months ended JuneSeptember 30, 2011 and 2010 as well as our Corporate segment. In addition, we discuss significant transactions, events and trends that may affect the comparability of the results being analyzed.
Liquidity and Capital Resources. This section, beginning on page 36,40, provides an analysis of our cash flows for the sixnine months ended JuneSeptember 30, 2011 and 2010. We also discuss restrictions on cash movements, future commitments and capital resources.
FORWARD-LOOKING STATEMENTS
This Quarterly Report contains forward-looking statements that relate to, among other things, our future financial and operating results. In many cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “potential” or “continue” or the negative of these terms and other comparable terminology including, but not limited to, the following:
  assumptions related to the sources of liquidity and the adequacy of financial resources;
 
  assumptions about our ability to grow our business;
 
  assumptions about our ability to reduce our cost structure;improve margins;
 
  expectations regarding collection rates and placements in our Financial Services segment;
 
  assumptions regarding the impact of seasonality;
 
  estimates regarding the calculation of our effective tax rate; and
 
  estimates regarding our reserves and valuations.
Forward-looking statements are not guarantees of future performance and involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially. Important factors that could cause actual results to differ materially from those suggested by the forward-looking statements include, but are not limited to, the risks discussed in the “Risk Factors” section of our Form 10-K for the year ended December 31, 2010 and include the following:
our ability to retain and expand our existing customers and attract new customers; and
governmental regulations, taxes and policies.
our ability to retain and expand our existing customers and attract new customers; and
governmental regulations, taxes and policies.
We caution you not to place undue reliance on these forward-looking statements which reflect our view only as of the date of this report. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statements contained herein to reflect any change in our expectations with regard thereto or change in events, conditions or circumstances on which any such statement is based.

 

2022


OVERVIEW
Our Business
We are a provider of services focused on high-value, technology-enabled, knowledge-based solutions principally related to mortgage and real estate portfolio management, asset recovery and customer relationship management.
We classify our business into three reportable segments:
Mortgage Services:Consists of services that span the mortgage lifecycle and are typically outsourced by loan servicers and originators. In 2011, we reorganized our reporting structure in that certain services originally part of Component Services and Other in this segment are now classified as part of Customer Relationship Management in our Financial Services segment. Following this change, Component Service and Other was renamed Origination Management Services. Origination Management Services includes MPA, our legacy contract underwriting business and our origination fulfillment operations currently under development. Prior periods have been recast to conform to the current year presentation.
Financial Services:Consists primarily of unsecured asset recovery and customer relationship management. As discussed above, Customer Relationship Management now includes certain services that were originally recorded as part of Mortgage Services.
Technology Services:Consists of modular, comprehensive integrated technological solutions for loan servicing, vendor management, invoice presentment and payment as well as providing infrastructure support. In 2011 we began to report our Consumer Analytics group within Technology Services. Previously this group was included in Corporate.
Stock Repurchase Plan
In May 2010, our shareholders authorized us to purchase 15% of our outstanding share capital, or 3.8 million shares of common stock, in the open market. From authorization through JuneSeptember 30, 2011, we have purchased 1.01.7 million shares of common stock on the open market at an average price of $28.51,$31.02, leaving 2.82.1 million shares available for purchase under the program.
Springhouse, LLCAcquisitions
In April 2011, we acquired Springhouse, an appraisal management company that utilizes a nationwide panel of appraisers to provide real estate appraisals principally to mortgage originators, including the members of Lenders One, and real estate asset managers. In July 2011, we acquired the assembled workforce of a sub-contractor in India that performs asset recovery services. See Note 3 to the condensed consolidated financial statements.
Factors Affecting Comparability
The following additional items may impact the comparability of our results:
In February 2010, we acquired all of the outstanding membership interest of MPA which was formed with the purpose of managing Lenders One (see Note 1 to the condensed consolidated financial statements). The results of operations of Lenders One have been consolidated under the variable interest model since the acquisition date; and
Effective January 2011, we modified our pricing for IT Infrastructure Services within our Technology Services segment from a rate card model primarily based on headcount to a fully loaded cost plus mark-up methodology. This new model applies to the infrastructure amounts charged to Ocwen as well as internal allocations of infrastructure cost. The impact of this change is discussed further in the Technology Services segment.
In February 2010, we acquired all of the outstanding membership interest of MPA which was formed with the purpose of managing Lenders One (see Note 1 to the condensed consolidated financial statements). The results of operations of Lenders One have been consolidated under the variable interest model since the acquisition date; and
Effective January 2011, we modified our pricing for IT Infrastructure Services within our Technology Services segment from a rate card model primarily based on headcount to a fully loaded cost plus mark-up methodology. This new model applies to the infrastructure amounts charged to Ocwen as well as internal allocations of infrastructure cost. The impact of this change is discussed further in the Technology Services segment.

 

2123


CONSOLIDATED RESULTS OF OPERATIONS
Summary Consolidated Results
Following is a discussion of our consolidated results of operations for the periods indicated. In evaluating performance, we neutralize the impact of pass-through items for which we earn no margin by excluding reimbursable expenses and non-controlling interests where appropriate and calculating all margins based upon Service Revenue.
The following table sets forth information regarding our results of operations for the periods ended JuneSeptember 30, 2011 and 2010:
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands, except per share amounts) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Service Revenue $72,504 $58,910 23 $144,234 $110,566 30  $86,169 $62,159 39 $230,403 $172,725 33 
Reimbursable Expenses 19,459 11,141 75 35,100 19,671 78  21,833 13,369 63 56,933 33,040 72 
Cooperative Non-controlling Interest 1,305 1,297 1 2,604 2,084 25  1,791 2,052  (13) 4,395 4,136 6 
         
          
Total Revenue 93,268 71,348 31 181,938 132,321 37  109,793 77,580 42 291,731 209,901 39 
  
Cost of Revenue 63,097 44,375  (42) 118,046 83,729  (41) 73,339 48,913  (50) 191,385 132,642  (44)
                  
  
Gross Profit 30,171 26,973 12 63,892 48,592 31  36,454 28,667 27 100,346 77,259 30 
  
Gross Profit/Service Revenue  42%  46%  44%  44%   42%  46%  44%  45% 
  
Selling, General and Administrative Expenses 13,904 12,476  (11) 30,158 24,545  (23) 15,329 14,730  (4) 45,487 39,275  (16)
         
          
Income from Operations 16,267 14,497 12 33,734 24,047 40  21,125 13,937 52 54,859 37,984 44 
  
Income from Operations/Service Revenue  22%  25%  23%  22%   25%  22%  24%  22% 
  
Other Expense, net 270 40 N/M 614  (32) N/M   (320) 698  (146) 294 666  (56)
                  
Income Before Income Taxes and Non-controlling Interests 16,537 14,537 14 34,348 24,015 43  20,805 14,635 42 55,153 38,650 43 
Income Tax (Provision) Benefit  (1,847) 3,107  (159)  (3,534) 722 N/M   (1,843)  (2,751) 33  (5,377)  (2,029)  (165)
                      
  
Net Income 14,690 17,644  (17) 30,814 24,737 25  18,962 11,884 60 49,776 36,621 36 
  
Net Income Attributable to Non-controlling Interests  (1,305)  (1,297)  (1)  (2,604)  (2,084)  (25)  (1,791)  (2,052) 13  (4,395)  (4,136)  (6)
                  
Net Income Attributable to Altisource $13,385 $16,347  (18) $28,210 $22,653 25  $17,171 $9,832 75 $45,381 $32,485 40 
                  
  
Earnings Per Share  
Basic $0.54 $0.65  (17) $1.14 $0.91 25  $0.71 $0.39 82 $1.84 $1.30 42 
                  
Diluted $0.52 $0.62  (16) $1.09 $0.87 25  $0.67 $0.37 81 $1.76 $1.24 42 
                  
  
Transactions with Related Parties:  
Revenue $53,694 $35,784 50 $102,484 $65,035 58  $63,827 $39,459 62 $166,311 $104,494 59 
                  
Selling, General and Administrative Expenses $455 $264 72 $846 $588 44  $506 $223 127 $1,352 $811 67 
                  

24


N/M — not meaningful.
We recognized $144.2$230.4 million of Service Revenue for the sixnine months ended September 30, 2011, a 33% increase over the prior year. For the quarter, we recognized $86.2 million of Service Revenue, a 19% increase when compared to the quarter ended June 30, 2011, a 30% increase over the same period2011. This sequential growth in 2010. We sequentially grew Service Revenue was primarily due to an increase in the second quarter throughfulfillment of services to properties in pre-foreclosure (e.g., valuation, pre-foreclosure inspections), seasonally higher sales of real estate owned (REO) properties due to seasonality and expansion of the title insurance business.services. Sequential growth in Service Revenue was constrained by Financialfor Technology Services improved due to seasonality as well as completion of temporary assignment in the first quarter, and by Mortgage Services due to decreased foreclosure referrals which resulted in reduced title search and default management services revenues.
For the third quarter, we expect modest growth in Service Revenue facilitated by seasonally strong REO sales and continued growth of the title insurance operations. For the fourth quarter, we expect substantially greater growth in Service Revenue assuming Ocwen concludes itsOcwen’s acquisition of the Litton platform and completion of certain development projects. The decline for Financial Services was principally due to seasonality.
We recognized $45.4 million in Income Attributable to Altisource or $1.76 per diluted share, for the Company’s continued roll-out of our title insurance services.

22


nine months ended September 30, 2011, a 42% increase in diluted earnings per share over the same period in 2010. For the quarter, Income before income taxAttributable to Altisource was $17.2 million or $0.67 per diluted share, a 29% increase in diluted earnings per share when compared to the quarter ended June 30, 2011.
Gross margin for the quarter remained flat when compared to the quarter ended June 30, 2011 as the increase in gross margin attributable to Altisource grewTechnology Services was offset by a decline in both periods overgross margin attributable to Mortgage Services. This was due to Mortgage Services segment’s mix of services delivered and the comparable periods in 2010 principally asbuild out of infrastructure to support Ocwen’s September 1, 2011 boarding of the Litton portfolio. As a result of the development of mortgage and real estate portfolio management services and the growth of Ocwen’s servicing portfolio. Sequentially, income before income tax attributable to Altisource declined $1.3 million due to increased investments in personnel and technology to support our growth initiatives, initial investments in infrastructure to support the acquisition by Ocwenboarding of the Litton portfolio, we delivered in the third quarter a proportionately higher percentage of services to homes in pre-foreclosure. For these services, the margins are generally lower. The delivery of pre-foreclosure services, however, is a strong leading indicator of future referrals of higher margin foreclosure and asset management services.
From an operating margin perspective, margins on a consolidated basis improved in the seasonal declinequarter when compared to the quarter ended June 30, 2011 by 300 basis points to 25% of Service Revenue. This reflects faster growth in Financialthe higher margin Mortgage Services revenue.segment as well as leveraging of the Corporate infrastructure.
For the fourth quarter, Service Revenue should continue to improve when compared to the third quarter we expect initiatives to supportbased principally upon the Litton portfolio and investment in technology will limit margin expansion. We continuously undertake process improvement initiatives focused on margin enhancement of fully deployed services and we believe implementation of business process management software, deployment of next generation REALSuite software and leveraging of fixed costs on higher referral volume will facilitate continuedexpected growth in margins over the longer term.foreclosure and asset management related referrals.
Revenue
The following table presents our Revenue for the periods ended JuneSeptember 30, 2011 and 2010:
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands, except per share amounts) 2011 2010 Better/(worse) 2011 2010 Better/(worse) 
(in thousands) 2011 2010 /(worse) 2011 2010 /(worse) 
  
Mortgage Services:  
Service Revenue $45,513 $31,001 47 $88,853 $54,714 62  $58,915 $34,909 69 $147,768 $89,623 65 
Reimbursable Expenses 18,689 10,367 80 33,757 18,249 85  21,464 12,562 71 55,221 30,811 79 
 
Cooperative Non-controlling Interest 1,305 1,297 1 2,604 2,084 25  1,791 2,052  (13) 4,395 4,136 6 
         
          
Mortgage Services — Total Revenue 65,507 42,665 54 125,214 75,047 67  82,170 49,523 66 207,384 124,570 66 
  
Financial Services:  
Service Revenue 17,213 19,117  (10) 36,133 38,514  (6) 16,934 18,132  (7) 53,067 56,646  (6)
Reimbursable Expenses 770 774  (1) 1,343 1,422  (6) 369 807  (54) 1,712 2,229  (23)
                  
Financial Services — Total Revenue 17,983 19,891  (10) 37,476 39,936  (6) 17,303 18,939  (9) 54,779 58,875  (7)
  
Technology Services 13,572 12,485 9 26,288 24,459 8  14,827 12,963 14 41,115 37,422 10 
  
Eliminations  (3,794)  (3,693) 3  (7,040)  (7,121) 1   (4,507)  (3,845)  (17)  (11,547)  (10,966)  (5)
                  
Total Revenue $93,268 $71,348 31 $181,938 $132,321 37  $109,793 $77,580 42 $291,731 $209,901 39 
                  
  
Transactions with Related Parties:  
Mortgage Services 48,473 31,222 55 92,283 55,984 65  $58,200 $34,765 67 $150,483 $90,749 66 
Financial Services 118 25 N/M 147 76 93  66 34 94 213 110 94 
Technology Services 5,103 4,537 13 10,054 8,975 12  5,561 4,660 19 15,615 13,635 15 

25


N/M — not meaningful.
In evaluating our performance, we utilize Service Revenue which consists of amounts attributable to our fee based services. Reimbursable Expenses and Cooperative Non-controlling Interests are pass-through items for which we earn no margin. Reimbursable Expenses consists of amounts that we incur on behalf of our customers in performing our fee based services, but we pass such costs directly on to our customers without any additional markup. Cooperative Non-controlling Interests is attributable to the members of Lenders One.
GrowthThe growth in Service Revenue continues to be primarily attributable to Mortgage Services for the periodperiods presented was due toand is the result of the development of mortgage and real estate portfolio management services across our national platform. Our Mortgage Servicesplatform and the growth in loans serviced by Ocwen. The Technology Services segmentssegment also benefited from the growth in loans serviced by Ocwen during this period.principally due to revenue tied to loan volume. Financial Services revenue declined in both periods presented compared to the same periods in 2010 principally due to a decline in revenues from one of the segment’s largest customers. The decline was in part as athe result of the client shifting work to our global delivery platform. This resulted in lower revenue although higher margins.
Sequentially, Service Revenue increased $0.8 million compared to the first quarter 2011 led by the Mortgage Services and Technology Services segment. Increases in the Mortgage Services segment were driven principally by the increased sales of REO properties and the growth of insured title services partially offset by decline in services dependent upon foreclosure referrals. The Technology Services segment continued to benefit from the growth in Ocwen’s loan portfolio. The Service Revenue for Financial Services segment decreased principally due to higher seasonal collections in the first quarter 2011 and the continued transfer of work to our global delivery platform.
Our revenues are seasonal. More specifically, Financial Services revenue tends to be higher in the first quarter and generally declines throughout the year. Mortgage Services revenue is impacted by REO sales which tend to be at their lowest level during fall and winter months and highest during spring and summer months.

23


Cost of Revenue
Cost of Revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telephony expenses as well as depreciation and amortization of operating assets. The components of Cost of Revenue were as follows for the periods ended JuneSeptember 30, 2011 and 2010:
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Compensation and Benefits $19,959 $15,691  (27) $36,799 $29,690  (24) $22,497 $15,829  (42) $59,296 $45,519  (30)
Outside Fees and Services 17,532 13,321  (32) 35,693 25,781  (38) 21,528 15,311  (41) 57,221 41,092  (39)
Reimbursable Expenses 19,459 11,141  (75) 35,100 19,671  (78) 21,834 13,369  (63) 56,934 33,040  (72)
Technology and Communications 4,577 2,692  (69) 7,535 5,647  (33) 5,904 3,198  (85) 13,439 8,845  (52)
Depreciation and Amortization 1,590 1,530  (4) 2,919 2,940 1  1,576 1,206  (31) 4,495 4,146  (8)
                  
Cost of Revenue $63,097 $44,375  (42) $118,046 $83,729  (41) $73,339 48,913  (50) $191,385 132,642  (44)
                  
  
Gross Profit Percentage:  
Gross Profit/Service Revenue  42%  46%  44%  44%   42%  46%  44%  45% 
                  
For the sixnine months ended JuneSeptember 30, 2011, our gross margin percentage was flat. Our margins havehas remained fairly stable although we have and continue to make significant investments in personnel and technology to support our growth plans. Sequentially,Our gross margins are impacted by the timing and mix of services delivered which, in turn, are impacted by the timing of when loans are boarded by Ocwen. In the third quarter of 2011, we saw a significant increase in services related to homes in pre-foreclosure (e.g., valuation and inspection services) which is typical for newly boarded loan portfolios but for which gross margins are lower when compared to other types of services we deliver within our margins declined as we increased our investments in personnel to support the developmentMortgage Services segment. The provision of our insured titlepre-foreclosure services though is generally a leading indicator for default and origination services as well as increases in technology costs due to the initial implementation of our business process software and higher software license costs given our continued growth.asset management referrals.
When compared to the prior yearsame periods in 2010, the substantial increase in Cost of Revenue for the three and nine months ended September 30, 2011 is consistent with the growth in our Mortgage Services segment as we expanded our mortgage and real estate portfolio management services. In addition,services nationally and increased volumes attributableour personnel to support the growth in Ocwen’s portfolio caused increases at both our Mortgage Services and Technology Services segment. This was partially offsetportfolios serviced by a decline in Cost of Revenue for our Financial Services segment as we continue to manage costs.Ocwen.
Compensation and Benefits costs for the quarter ended JuneSeptember 30, 2011 increased sequentially as a result of the addition of personnel principally to support the development of our title agency and origination services related to mortgage portfolio management, the expected growth in referrals from Ocwen and personnel to develop our next generation of REALSuite technologies. We expect compensation and benefit costs to continue to increase in the third quarter as we ramp up ourhired significant personnel to support the expected boarding of the Litton portfolio by Ocwen.Ocwen on September 1, 2011 and as we continue to invest in personnel for our new insurance and origination services that are under development and/or roll-out.

26


Outside Fees and Services reflects external vendor costs for which we are not reimbursed. These costs are principally incurred by our Mortgage Services segment in the quarter ended June 30, 2011 were essentially flat when comparedprovision of valuation and pre-foreclosure services. The increase in both periods presented over the same periods in 2010 reflects the growth in Ocwen’s portfolio. Sequentially, these costs increased due to first quarter 2011.the delivery of pre-foreclosure services as a result of the boarding of the Litton platform by Ocwen.
Technology and Communication costs increased sequentially for the quarter ended June 30, 2011continue to increase due to continuedongoing investment in personnel and licenses as a resultto support the growth of the growth in personnel to support existing and new services.businesses.

24


Selling, General and Administrative Expenses
Selling, General and Administrative Expenses include payroll, employee benefits, occupancy and other costs associated with personnel employed in executive, sales, marketing, human resources and finance roles. This category also includes professional fees, depreciation and amortization on non-operating assets. The components of Selling, General and Administrative Expenses were as follows for the periods ended JuneSeptember 30, 2011 and 2010:
                         
  Three Months Ended June 30,  Six Months Ended June 30, 
          %          % 
(in thousands) 2011  2010  Better/(worse)  2011  2010  Better/(worse) 
                         
Compensation and Benefits $5,825  $3,965   (47) $11,745  $8,005   (47)
Professional Services  1,055   1,761   40   3,157   4,057   22 
Occupancy Related Costs  4,062   3,600   (13)  7,559   5,841   (29)
Amortization of Intangible Assets  1,340   1,450   8   2,613   2,639   1 
Depreciation and Amortization  586   159   N/M  1,196   271   N/M
Other  1,036   1,541   33  3,888   3,732   (4)
                     
Total Selling, General and Administrative Expenses $13,904  $12,476   (11) $30,158  $24,545   (23)
                     
                         
Operating Percentage:                        
Income from Operation/Service Revenue  22%  25%      23%  22%    
                     
N/M — not meaningful.
                         
  Three Months Ended September 30,  Nine Months Ended September 30, 
          % Better          % Better 
(in thousands) 2011  2010  /(worse)  2011  2010  /(worse) 
                         
Compensation and Benefits $5,530  $5,250   (5) $17,275  $13,255   (30)
Professional Services  1,479   1,812   18   4,636   5,869   21 
Occupancy Related Costs  4,449   4,137   (8)  12,008   9,978   (20)
Amortization of Intangible Assets  1,339   1,450   8   3,952   4,089   3 
Depreciation and Amortization  483   598   19   1,679   869   (93)
Other  2,049   1,483   (38)  5,937   5,215   (14)
                     
Total Selling, General & Administrative Expenses $15,329  $14,730   (4) $45,487  $39,275   (16)
                     
                         
Operating Percentage:                        
Income from Operations/Service Revenue  25%  22%      24%  22%    
                     
Our operating margin percentage was 23% for the six months ended June 30, 2011 and compares favorably to the same period in the prior year but reflects a sequential decline in margins in the second quarter 2011 when compared to the first quarter.
Compensation and Benefits increased in both periods compared toincreased over the same periods in 20102010. Selling, General and Administrative costs have stabilized during 2011 even as we built out our support functions such as accounting, legal and human resources as well as added to the executive ranksbusinesses have substantially grown. Thus leveraging of our segments to support the continued growth.
Professional Services fees have generally been declining as we have worked to reduce our external legalCorporate infrastructure costs through increased compliance and by reducing costs paid to external advisorsalong with respect to legal advice. In addition, consulting costs related to accounting and tax support decreased as we have hired additional staff in these functions. Lastly, the first half of 2010 included professional costs associated with the acquisition of MPA.
Occupancy Related Costs increased in both periods as compared to the same periods in 2010 due to the growth in our business. As of June 30, 2011, we had over 5,800 employees worldwide comparedmore profitable segments has contributed to approximately 3,900 at year end.the increase in margins.

27


Income Before Income Tax
The following table presents income before income tax including the amount attributable to Altisource by segment:
                                
 Three Months Ended Six Months Ended  Three Months Ended Nine Months Ended 
 June 30, June 30,  September 30, September 30, 
(in thousands) 2011 2010 2011 2010  2011 2010 2011 2010 
  
Mortgage Services:
  
Income Before Income Taxes $19,368 $12,228 $37,837 $20,877  $22,554 $14,928 $60,391 $35,805 
Non-controlling Interests  (1,305)  (1,297)  (2,604)  (2,084)  (1,791)  (2,052)  (4,395)  (4,136)
                  
Income Before Income Taxes Attributable to Altisource $18,063 $10,931 $35,233 $18,793 
Pretax Income $20,763 $12,876 $55,996 $31,669 
As Percent of Service Revenue  40%  35%  40%  34%  35%  37%  38%  35%
  
Financial Services:
  
Income Before Income Taxes $900 $1,640 $2,434 $3,043  $350 $368 $2,784 $3,411 
As Percent of Service Revenue  5%  9%  7%  8%  2%  2%  5%  6%
  
Technology Services:
  
Income Before Income Taxes $2,689 $4,483 $6,749 ��$8,692  $4,359 $4,090 $11,108 $12,782 
As percent of Revenue  20%  36%  26%  36%
As Percent of Revenue  29%  32%  27%  34%
 
Corporate:
  
Income Before Income Taxes  (6,420)  (3,814)  (12,672)  (8,597)
Loss Before Income Taxes $(6,458) $(4,751) $(19,130) $(13,348)
  
Consolidated:
  
Income Before Income Taxes $16,537 $14,537 $34,348 $24,015  $20,805 $14,635 $55,153 $38,650 
Non-controlling Interests  (1,305)  (1,297)  (2,604)  (2,084)  (1,791)  (2,052)  (4,395)  (4,136)
                  
Income Before Income Taxes Attributable to Altisource $15,232 $13,240 $31,744 $21,931 
As percent of Service Revenue  21%  22%  22%  20%
Pretax Income $19,014 $12,583 $50,758 $34,514 
         
 
As Percent of Service Revenue  22%  20%  22%  20%
         

25


On a consolidated basis, income before income tax attributable to Altisource grew in both periods over the comparablesame periods in 2010 principally as a result of the development of mortgage and real estate portfolio management services and the growth of Ocwen’s servicing portfolio. Sequentially, income before income taxes attributable to Altisource declined $1.3 million due to our increased investments in personnel and technology to support our growth initiatives including our next generation of REALSuite technologies, initial investments in infrastructure to support the acquisition by Ocwen of the Litton portfolio and the seasonal decline in Financial Services revenue.
Income Tax Provision
The Company recognized an income tax provision of $3.5$5.4 million for the sixnine months ended JuneSeptember 30, 2011 representing an effective tax rate of 10.3%9.7%. The income tax provision computed by applying the Luxembourg statutory tax rate of 28.8% differs from the effective tax rate primarily because of the effect of thea favorable tax ruling as well as the mix of income and losses in multiple taxing jurisdictions. The Company received a favorable ruling in June 2010 regarding the treatment of certain intangibles that exist for purposes of determining the Company’s taxable income. The ruling was retroactive to the date of Separation. As a result of the ruling, the Company recognized a $3.4 million credit attributable to 2009 as well as adjusted the year to date tax provision to the new effective tax rate of 12.5% in the second quarter 2010 which resulted in a credit of $0.7 million for the six months ended June 30, 2010.

28


SEGMENT RESULTS OF OPERATIONS
The following section provides a discussion of pretax results of operations of our business segments for the three and sixnine months ended JuneSeptember 30, 2011 and 2010. Transactions between segments are accounted for as third-party arrangements for purposes of presenting Segment Results of Operations. Intercompany transactions primarily consist of information technology infrastructure services and charges for the use of certain REALSuite applications from our Technology Service segment to our other two segments. Generally, we reflect these charges within technology and communication in the segment receiving the services, except for consulting services, which we reflect in professional services.
Financial information for our segments is as follows:
                                        
 Three Months Ended June 30, 2011  Three Months Ended September 30, 2011 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $65,507 $17,983 $13,572 $(3,794) $93,268  $82,170 $17,303 $14,827 $(4,507) $109,793 
Cost of Revenue 43,544 13,574 9,334  (3,355) 63,097  55,106 12,676 9,700  (4,143) 73,339 
                      
Gross Profit 21,963 4,409 4,238  (439) 30,171  27,064 4,627 5,127  (364) 36,454 
Selling, General and Administrative Expenses 2,853 3,502 1,537 6,012 13,904  4,227 4,268 756 6,078 15,329 
                      
Income (Loss) from Operations 19,110 907 2,701  (6,451) 16,267  22,837 359 4,371  (6,442) 21,125 
Other Income (Expense), net 258  (7)  (12) 31 270   (283)  (9)  (12)  (16)  (320)
                      
Income (Loss) Before Income Taxes $19,368 $900 $2,689 $(6,420) $16,537  $22,554 $350 $4,359 $(6,458) $20,805 
                      
  
Transactions with Related Parties:  
Revenue $48,473 $118 $5,103 $ $53,694  $58,200 $66 $5,561 $ $63,827 
                      
Selling, General and Administrative Expenses $ $ $ $455 $455  $ $ $ $506 $506 
                      
                     
  Nine Months Ended September 30, 2011 
              Corporate    
  Mortgage  Financial  Technology  Items and  Consolidated 
(in thousands) Services  Services  Services  Eliminations  Altisource 
                     
Revenue $207,384  $54,779  $41,115  $(11,547) $291,731 
Cost of Revenue  135,670   39,738   26,479   (10,502)  191,385 
                
Gross Profit  71,714   15,041   14,636   (1,045)  100,346 
Selling, General and Administrative Expenses  11,663   12,230   3,489   18,105   45,487 
                
Income (Loss) from Operations  60,051   2,811   11,147   (19,150)  54,859 
Other Income (Expense), net  340   (27)  (39)  20   294 
                
Income (Loss) Before Income Taxes $60,391  $2,784  $11,108  $(19,130) $55,153 
                
                     
Transactions with Related Parties:                    
Revenue $150,483  $213  $15,615  $  $166,311 
                
Selling, General and Administrative Expenses $  $  $  $1,352  $1,352 
                

 

2629


                                        
 Three Months Ended June 30, 2010  Three Months Ended September 30, 2010 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $42,665 $19,891 $12,485 $(3,693) $71,348  $49,523 $18,939 $12,963 $(3,845) $77,580 
Cost of Revenue 26,912 14,176 6,669  (3,382) 44,375  31,383 13,870 7,239  (3,579) 48,913 
                      
Gross Profit 15,753 5,715 5,816  (311) 26,973  18,140 5,069 5,724  (266) 28,667 
Selling, General and Administrative Expenses 3,484 4,062 1,324 3,606 12,476  3,899 4,692 1,610 4,529 14,730 
                      
Income (Loss) from Operations 12,269 1,653 4,492  (3,917) 14,497  14,241 377 4,114  (4,795) 13,937 
Other Income (Expense), net  (41)  (13)  (9) 103 40  687  (9)  (24) 44 698 
                      
Income (Loss) Before Income Taxes $12,228 $1,640 $4,483 $(3,814) $14,537  $14,928 $368 $4,090 $(4,751) $14,635 
                      
  
Transactions with Related Parties:  
Revenue $31,222 $25 $4,537 $ $35,784  $34,765 $34 $4,660 $ $39,459 
                      
Selling, General and Administrative Expenses $ $ $ $264 $264  $ $ $ $223 $223 
                      
                     
  Six Months Ended June 30, 2011 
              Corporate    
  Mortgage  Financial  Technology  Items and  Consolidated 
(in thousands) Services  Services  Services  Eliminations  Altisource 
                     
Revenue $125,214  $37,476  $26,288  $(7,040) $181,938 
Cost of Revenue  80,564   27,062   16,779   (6,359)  118,046 
                
Gross Profit  44,650   10,414   9,509   (681)  63,892 
Selling, General and Administrative Expenses  7,436   7,962   2,733   12,027   30,158 
                
Income (Loss) from Operations  37,214   2,452   6,776   (12,708)  33,734 
Other Income (Expense), net  623   (18)  (27)  36   614 
                
Income (Loss) Before Income Taxes $37,837  $2,434  $6,749  $(12,672) $34,348 
                
                     
Transactions with Related Parties:                    
Revenue $92,283  $147  $10,054  $  $102,484 
                
Selling, General and Administrative Expenses $  $  $  $846  $846 
                
                                        
 Six Months Ended June 30, 2010  Nine Months Ended September 30, 2010 
 Corporate    Corporate   
 Mortgage Financial Technology Items and Consolidated  Mortgage Financial Technology Items and Consolidated 
(in thousands) Services Services Services Eliminations Altisource  Services Services Services Eliminations Altisource 
  
Revenue $75,047 $39,936 $24,459 $(7,121) $132,321  $124,570 $58,875 $37,422 $(10,966) $209,901 
Cost of Revenue 48,205 28,702 13,316  (6,494) 83,729  79,588 42,572 20,555  (10,073) 132,642 
                      
Gross Profit 26,842 11,234 11,143  (627) 48,592  44,982 16,303 16,867  (893) 77,259 
Selling, General and Administrative Expenses 5,927 8,162 2,430 8,026 24,545  9,826 12,854 4,040 12,555 39,275 
                      
Income (Loss) from Operations 20,915 3,072 8,713  (8,653) 24,047  35,156 3,449 12,827  (13,448) 37,984 
Other Income (Expense), net  (38)  (29)  (21) 56  (32) 649  (38)  (45) 100 666 
                      
Income (Loss) Before Income Taxes $20,877 $3,043 $8,692 $(8,597) $24,015  $35,805 $3,411 $12,782 $(13,348) $38,650 
                      
  
Transactions with Related Parties:  
Revenue $55,984 $76 $8,975 $ $65,035  $90,749 $110 $13,635 $ $104,494 
                      
Selling, General and Administrative Expenses $ $ $ $588 $588  $ $ $ $811 $811 
                      

 

2730


Mortgage Services
The following table presents our results of operations for our Mortgage Services segment for the three and sixnine months ending JuneSeptember 30:
                         
  Three Months Ended June 30,  Six Months Ended June 30, 
          %          % 
(in thousands) 2011  2010  Better/(worse)  2011  2010  Better/(worse) 
                         
Service Revenue $45,513  $31,001   47  $88,853  $54,714   62 
Reimbursable Expenses  18,689   10,367   80   33,757   18,249   85 
Cooperative Non-controlling Interest  1,305   1,297   1   2,604   2,084   25 
                     
Total Revenue  65,507   42,665   54   125,214   75,047   67 
Cost of Revenue  43,544   26,912   (62)  80,564   48,205   (67)
                     
Gross Profit  21,963   15,753   39   44,650   26,842   66 
                         
Gross Profit/Service Revenue  48%  51%      50%  49%    
                         
Selling, General and Administrative Expenses  2,853   3,484   18   7,436   5,927   (26)
                     
Income from Operations $19,110  $12,269   56  $37,214  $20,915   80 
                     
                         
Income from Operations/Service Revenue  42%  40%      42%  38%    
                         
Transactions with Related Parties Included Above:                        
Revenue $48,473  $31,222   55  $92,283  $55,984   65 
                     
N/M — not meaningful.
                         
  Three Months Ended September 30,  Nine Months Ended September 30, 
          % Better          % Better 
(in thousands) 2011  2010  /(worse)  2011  2010  /(worse) 
                         
Service Revenue $58,915  $34,909   69  $147,768  $89,623   65 
Reimbursable Expenses  21,464   12,562   71   55,221   30,811   79 
Cooperative Non-controlling Interest  1,791   2,052   (13)  4,395   4,136   6 
                     
Total Revenue  82,170   49,523   66   207,384   124,570   66 
Cost of Revenue  55,106   31,383   (76)  135,670   79,588   (70)
                     
                         
Gross Profit  27,064   18,140   49   71,714   44,982   59 
                         
Gross Profit/Service Revenue  46%  52%      49%  50%    
                         
Selling, General and Administrative Expenses  4,227   3,899   (8)  11,663   9,826   (19)
                     
Income from Operations $22,837  $14,241   60  $60,051  $35,156   71 
                     
                         
Income from Operations/Service Revenue  39%  41%      41%  39%    
                         
Transactions with Related Parties Included Above:                        
Revenue $58,200  $34,765   67  $150,483  $90,749   66 
                     
Our Mortgage Services segment continues to be the primary driver of growth for both year to date and second quarterquarterly results. As previously discussed, in 2011 we reorganized our reporting structure in that certain services that were originally part of Component Services and Other are now classified as part of Customer Relationship Management in our Financial Services segment.
Through JulyThe growth in Mortgage Services in both periods presented over the same periods in 2010 was due to the development of mortgage and real estate portfolio services and growth in the loan portfolio serviced by Ocwen. On average, Ocwen serviced 482,973 loans for the nine months ended September 30, 2011 we fulfilled our funding requirementscompared to 373,248 for the nine months ended September 30, 2010. The growth in loans was principally driven by Ocwen’s acquisition of the HomEq portfolio which boarded on REALServicing in September 2010 and have provided $15.0the Litton portfolio which was partially boarded on September 1, 2011. We expect the remaining loans associated with the Litton portfolio to board on REALServicing in November 2011.
Sequentially, Service Revenue increased $13.4 million or 29% with each service group recognizing an increase in totalthe quarter. Closing and insurance services recorded the most significant increases in Service Revenue sequentially driven by the development of services and increase in title searches attributable to Correspondent One.pre-foreclosure activities. Additionally, asset management services and valuation services benefited from services attributable to pre-foreclosure activities. We continued to see elevated levels of REO sales as a result of seasonality and on-going process improvements meant to reduce the time to sell an REO.

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An initiative for 2011 is the formation of Correspondent One is expected to partner with Ocwen andwhich provides members of Lenders One to provide additional avenues for members to sell loans beyond Lenders One’s preferred investor arrangements and the membersmembers’ own network of loan buyers. We anticipate this will result in improved capital markets execution for the members and facilitate the sale of our services to the members.
The growth in Mortgage Services was due As of July 2011, we fulfilled our funding obligations to Correspondent One and account for such investment under the developmentequity method. In the third quarter of mortgage and real estate portfolio services and growth in the loan portfolio serviced by Ocwen. On average, Ocwen serviced 466,353 loans for the six months ended June 30, 2011, comparedwe recognized a net loss of $0.4 million attributable to 359,146 for the six months ended June 30, 2010. The growth in loans was principally driven by Ocwen’s acquisition of the HomEq portfolio which boarded in September 2010. Assuming Ocwen completes the acquisition of the Litton portfolio, we expect Ocwen to board at least an additional 200,000 loans principally impacting our results beginning in the fourth quarter.
Sequentially, Service Revenue increased $2.2 million or 5%. This growth was driven by our new insured title agency operations and seasonally improving REO brokerage commissions. These increases were partially offset by a decline in our title search and default management services operations which are dependent upon foreclosure referrals.Correspondent One. We expect Correspondent One to incur losses until the second half of 2012.
We continue to ramp up the title insurance agency and, to a lesser extent, our origination services through the balance of the year.
Although we believe the development of origination services is important to balancing our service offerings it will require a significant investmentand have invested significantly in personnel, technology and management to ensure we can perform these services in-line with customer expectations. When appropriate, we will consider small complementary acquisitions similar in nature to the recentsecond quarter acquisition of Springhouse to facilitate the growth of origination services. Although weWe will continue to leverage our global delivery model and our experience with technological based solutions, econometrics and behavioral science, thesescience. These investments, the mix of services provided and the need to hire employees and lease facilities in advance of expected business referral growth, could limit our ability in the near term to significantly expand Mortgage Services margins calculated based upon Service Revenue, during 2011.Revenue.

28


Revenue
                         
  Three Months Ended June 30,  Six Months Ended June 30, 
          %          % 
(in thousands) 2011  2010  Better/(worse)  2011  2010  Better/(worse) 
                         
Service Revenue:                        
Asset Management Services $14,535  $8,754   66  $26,841  $14,721   82 
Origination Management Services  4,027   3,397   19   8,313   5,886   41 
Residential Property Valuation  10,185   7,576   34   20,069   14,156   42 
Closing and Title Services  10,111   6,091   66   19,492   11,344   72 
Default Management Services  6,655   5,183   28   14,138   8,607   64 
                   
Total Service Revenue  45,513   31,001   47   88,853   54,714   62 
                         
Reimbursable Expenses:                        
Asset Management Services  17,764   9,759   82   31,645   17,128   85 
Default Management Services  925   535   73   2,112   1,048   102 
Closing and Title Services     73   (100)     73   (100)
                     
Total Reimbursable Expenses  18,689   10,367   80   33,757   18,249   85 
                         
Non-controlling Interests:  1,305   1,297   1   2,604   2,084   25 
                     
Total Revenue $65,507  $42,665   54  $125,214  $75,047   67 
                     
                         
Transactions with Related Parties:                        
Asset Management Services $32,260  $18,470   75  $58,486  $31,849   84 
Residential Property Valuation  9,543   7,438   28   19,200   13,453   43 
Closing and Title Services  3,832   3,562   8   8,583   7,390   16 
Default Management Services  2,838   1,752   62   6,014   3,292   83 
                     
Total $48,473  $31,222   55  $92,283  $55,984   65 
                     
N/M — not meaningful.
                         
  Three Months Ended September 30,  Nine Months Ended September 30, 
          % Better          % Better 
(in thousands) 2011  2010  /(worse)  2011  2010  /(worse) 
                         
Service Revenue                        
Asset Management Services $18,281  $10,450   75  $45,122  $25,171   79 
Origination Management Services  4,760   4,802   (1)  13,073   10,688   22 
Residential Property Valuation  13,188   8,796   50   33,257   22,952   45 
Closing and Insurance Services  15,013   6,359   136   34,505   17,703   95 
Default Management Services  7,673   4,502   70   21,811   13,109   66 
                     
Total Service Revenue  58,915   34,909   69   147,768   89,623   65 
                         
Reimbursable Expenses:                        
Asset Management Services  20,643   11,899   73   52,288   29,027   80 
Default Management Services  821   561   46   2,933   1,609   82 
Closing and Insurance Services     102   (100)     175   (100)
                     
Total Reimbursable Expenses  21,464   12,562   71   55,221   30,811   79 
                         
Non-controlling Interests:  1,791   2,052   (13)  4,395   4,136   6 
                     
Total Revenue $82,170  $49,523   66  $207,384  $124,570   66 
                     
                         
Transactions with Related Parties:                        
Asset Management Services $38,924  $21,250   83  $97,410  $53,099   83 
Residential Property Valuation  12,158   8,729   39   31,358   22,182   41 
Closing and Insurance Services  4,557   3,428   33   13,140   10,818   21 
Default Management Services  2,561   1,358   89   8,575   4,650   84 
                     
Total $58,200  $34,765   67  $150,483  $90,749   66 
                     
In our Mortgage Services segment, we generate the majority of our Revenuerevenue by providing outsourced services that span the lifecycle of a mortgage loan primarily for Ocwen or with respect to the loan portfolio serviced by Ocwen. In addition to our relationship with Ocwen, we have longstanding relationships with some of the leading capital markets firms, commercial banks, hedge funds, insurance companies, credit unions and lending institutions.
Asset Management Services.Asset Management Services principally include property preservation, property inspection, REO asset management and REO brokerage. InAsset Management Services has been the first quarterlargest contributor to Service Revenue growth year to date which reflects increased sales of 2010,REO properties, increased number of properties for which we completed our national network forprovide property preservation services and including our real estate broker referral network, have coverage nationally for REO dispositions. The completion of the national network of our services, coupled with thean increase in Ocwen’s loan portfolio, arepre-foreclosure inspection services. We expect to receive additional property preservation and brokerage referrals beginning in the reasons for the significant growth compared to the prior year period. Sequentially, Service Revenue for this segment increased primarilyfourth quarter as a result of Ocwen’s recent acquisition of the increaseLitton portfolio for which the revenue will begin to be recognized in REO properties sold due to the seasonal nature of home sales when compared to first quarter 2011.2012.

32


Origination Management Services. Origination Management Services includes MPA and our developing fulfillment business. The increase year over year is principally due to the inclusion of MPA’s results for an entire period in 2011 as compared to a partial period in 2010 from the date of acquisition. Sequentially, Revenue declined as a resultincreased due to the performance of a reduction inMPA and the volumeslow but incremental roll-out of loans sold through preferred investor agreements as well as a general decline in the loannew origination market which, although expected, impacted MPA’s results.services. For the sixnine months ended JuneSeptember 30, 2011, MPA added 18experienced a net increase of 26 members (12(net increase of 12 members in the secondthird quarter) and as of JuneSeptember 30, 2011 had 190202 members.
Residential Property Valuation. The increase in both year to date and second quarterperiods presented as compared to the same periods in the prior year2010 was asprimarily a result of Ocwen’s residential loan portfolio growth.growth and to a lesser degree results from the Springhouse acquisition in April 2011. Sequentially, Revenue increased slightly principallysignificantly as expected due to ourOcwen’s recent acquisition of the Litton portfolio and the aforementioned acquisition of Springhouse. We expect elevated levels of valuation referrals to continue into the fourth quarter.
Closing and TitleInsurance Services.During 2010, we began to roll out ourClosing and Insurance Services principally consists of title search, title agency business in key markets. In December 2010, we obtained agency status in California.and insurance services. During 2011, we areremain focused on increasing our referral capture rate in our operational states and rolling out insured title services nationwide, similar to what we accomplished with our title search and asset management businesses in 2010. The continued focus on completing the rollout drove the year over year increase. Sequentially, Revenue increased principally as we continue to expand our insured title agency offerings sufficient enough to offset declines in default title search.and other insurance services offerings.
Default Management Services.We provide non-legal back-office support for foreclosure, bankruptcy and eviction attorneys as well as foreclosure trustee services. The increase in both periods presented as compared to the same periods in 2010 was a result of our continued rollout of a national platform as well as Ocwen’s servicing portfolio growth. Sequentially, we saw a decreasean increase in Revenue primarily due to a decreasean increase in foreclosure referrals received in the second quarter. We expect referrals to further increase late in the fourth quarter due to the attorneys we provide services to and our trustee business.addition of Litton. These referrals will translate into revenue in the first half of 2012.

29


Cost of Revenue
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Expenditures $11,005 $7,183  (53) $19,282 $12,056  (60) $14,216 $7,287  (95) $33,498 $19,343  (73)
Outside Fees and Services 13,850 9,362  (48) 27,525 17,900  (54) 19,426 11,534  (68) 46,951 29,434  (60)
Reimbursable Expenses 18,689 10,367  (80) 33,757 18,249  (85) 21,464 12,562  (71) 55,221 30,811  (79)
                  
  
Cost of Revenue $43,544 $26,912  (62) $80,564 $48,205  (67) $55,106 $31,383  (76) $135,670 $79,588  (70)
                  
 
Gross Margin Percentage:  
Gross Profit / Service Revenue  48%  51%  50%  49% 
Gross Profit/Service Revenue  46%  52%  49%  50% 
         
Expenditures, which consists primarily of compensation and technology costs, increased in both periods presented as compared to the same periods in 2010 due to the growth in default oriented mortgage services. Sequentially, expendituresExpenditures increased principally as a result of employee costs to support the roll-out of our title agency operations, development of origination services and hiring of employees to support expected growth. We would expect expendituresExpenditures to continue to increase in the thirdfourth quarter as we prepare for thecontinue to hire to support anticipated referrals from the boarding of the Litton portfolio by Ocwen.growth in referrals.
Outside feesFees and servicesServices increased over the prior year periodsame periods in 2010 due to the increase in default oriented services for the periods presented. Sequentially, outside feesOutside Fees and Services increased principally due to the provision of pre-foreclosure related services was essentially flat.(e.g., valuation, property inspection services) for which vendor costs are generally not considered reimbursable expenses. We anticipate outside feesthat Outside Fees and servicesServices will continue to increase in the thirdfourth quarter as we expand our retail valuationgiven the recent boarding of loans associated with the Litton platform and title agency offerings.the subsequent boarding on to REALServicing of the remaining Litton loans in November.
Several factors impact our gross margins from period to period including seasonality, the mix of services delivered, timing of investments in new services, hiring of staff and leasing of facilities in advance of new business and the timing of when loans are boarded by our customers. Sequentially, our gross margin decreased principally as a result of increased compensationOutside Fees and technology costs, particularly relatedServices attributable to our title agency and originationpre-foreclosure activities for which we earn a lower margin when compared to other services under development.offered.

33


Selling, General and Administrative Expenses
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Total Selling, General and Administrative Expenses $2,853 $3,484 18 $7,436 $5,927  (26) $4,227 $3,899  (8) $11,663 $9,826  (19)
                  
 
Operating Percentage:  
Income from Operations/Service Revenue  42% 40% 42% 38%   39%  41%  41%  39% 
                  
Selling, General and Administrative Expenses increased overin both periods presented over the same periods in 2010 principally due to the exponential growth in the segment which required investments in facilities, technology and other general and administrative costs. Sequentially, Selling, General and Administrative Expenses declined as a result ofincreased primarily due to reduced reserves for bad debt, reversal of stock compensation expense due to the departure of certain executives and lower expenses for professional services.services in the second quarter. Selling, General and Administrative Expenses for the third quarter in 2011 are consistent with the first quarter. As this segment continues to grow, we should see continuedbegin to leverage Selling, General and Administrative Expenses resulting in increased margins.

30


Financial Services
The following table presents our results of operations for our Financial Services segment for the three and sixnine months ending JuneSeptember 30:
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Service Revenue $17,213 $19,117  (10) $36,133 $38,514 $(6) $16,934 $18,132  (7) $53,067 $56,646  (6)
Reimbursable Expenses 770 774  (1) 1,343 1,422  (6) 369 807  (54) 1,712 2,229  (23)
                      
Total Revenue 17,983 19,891  (10) 37,476 39,936  (6) 17,303 18,939  (9) 54,779 58,875  (7)
  
Cost of Revenue 13,574 14,176 4 27,062 28,702 6  12,676 13,870 9 39,738 42,572 7 
                  
Gross Profit 4,409 5,715  (23) 10,414 11,234  (7) 4,627 5,069  (9) 15,041 16,303  (8)
  
Gross Profit/Service Revenue  26%  30%  29%  29%   27%  28%  28%  29% 
 
Selling, General and Administrative Expenses 3,502 4,062 14 7,962 8,162 3  4,268 4,692 9 12,230 12,854 5 
                      
Income from Operations $907 $1,653  (45) $2,452 $3,072  (20) $359 $377  (5) $2,811 $3,449  (18)
                  
  
Income from Operations/Service Revenue  5%  9%  7%  8%   2%  2%  5%  6%    
  
Transactions with Related Parties Above:  
Revenue $118 $25 N/M $147 $76 93  $66 $34 94 $213 $110 94 
                  

34


N/M — not meaningful.
As discussed above, Customer Relationship Management now includes certain services that were originally recorded as part of Mortgage Services.
Financial Services revenue declined in both periods as compared to the same periods in 2010 due to a decline in Revenuerevenues attributable to asset recovery management and primarily from one of the segment’s largest customers. The decline was in part (i) a result of the client shifting work to the Company’s global delivery platform which resulted in lower revenue although at higher margins.and (ii) the general economic environment which has kept collection rates depressed. This decline was partially offset by growth in new asset recovery management accounts and growth in customer relationship management revenues. Sequentially, Revenue declined $1.5 million, or 8%, primarilywas down due principally to the seasonality of collections which are usually higherassociated with asset recovery management services, partially offset by a sequential increase in the first quarter and a short-term customer relationship management assignment that was completed in the first quarter.revenues.
Our new leadership team is focused on disciplined floor management and cost containment as well as improving the analytics to determine which accounts to contact, what offer to make and what to say. In addition, we are focused on delivering more services over our global delivery platform, expanding our quality initiatives and investing in new technology. We expect limited revenue growth in this segment and instead will be focused on the performance of our collectors, which should facilitate future margin improvement.
In July 2011, we purchased the assembled workforce of a sub-contractor in India for $2.4 million that performedperforms asset recovery services. For periods prior to the periods presented,acquisition, the costs paid to the sub-contractor were included as a component of Outside Fees and Services. In future periods,Since acquisition, the costs will behave been recorded as employee costs, technology or occupancy as appropriate which will resulthas resulted in some movement between Cost of Revenue and Selling, General and Administrative Expense categories.

31


Revenue
                         
  Three Months Ended June 30,  Six Months Ended June 30, 
          %          % 
(in thousands) 2011  2010  Better/(worse)  2011  2010  Better/(worse) 
                         
Service Revenue:                        
Asset Recovery Management $9,538  $11,801   (19) $20,442  $23,973   (15)
Customer Relationship Management  7,675   7,316   5   15,691   14,541   8 
                       
Total Service Revenue  17,213   19,117   (10)  36,133   38,514   6 
                       
                         
Reimbursable Expenses:                        
Asset Recovery Management  770   774   (1)  1,343   1,422   (6)
                     
Total Reimbursable Expenses  770   774   (1)  1,343   1,422   (6)
                     
                         
Total Revenue $17,983  $19,891   (10) $37,476  $39,936   (6)
                     
                         
Transactions with Related Parties:                        
Asset Recovery Management $118  $25   N/M  $147  $76   93 
N/M — not meaningful.
                         
  Three Months Ended September 30,  Nine Months Ended September 30, 
          % Better          % Better 
(in thousands) 2011  2010  /(worse)  2011  2010  /(worse) 
                         
Service Revenue                        
Asset Recovery Management $8,778  $10,735   (18) $29,220  $34,708   (16)
Customer Relationship Management  8,156   7,397   10   23,847   21,938   9 
                     
Total Service Revenue  16,934   18,132   (7)  53,067   56,646   (6)
                         
Reimbursable Expenses:                        
Asset Recovery Management  369   807   (54)  1,712   2,229   (23)
                     
Total Reimbursable Expenses  369   807   (54)  1,712   2,229   (23)
                     
                         
Total Revenue $17,303  $18,939   (9) $54,779  $58,875   (7)
                     
                         
Transactions with Related Parties:                        
Asset Recovery Management $66  $34   94  $213  $110   94 
                     
In our Financial Services segment, we generate the majority of our revenue from asset recovery management fees we earn for collecting amounts due to our customersservices and from fees we earn for performing customer relationship management for our customers.management.
Asset Recovery Management.Our revenue associated with contingency collections declined in both periods when compared to the same periods in 2010 due to a decline in revenue from one of the segment’s largest customers. The decline was in part a result of the client shifting work to the Company’s global delivery platform which resulted in lower revenue although generally at higher margins. In general, we have seen improved performance of our collectors which we believe will translate into betterincreased placements in the future should such performance continue.
Customer Relationship Management. Our revenue associated with customer relationship management increased in both periods as compared to the same periods in 2010 as a result of increased services to two key customers. Sequentially, Revenue decreased due to a temporary increase in staffing duringWe recently strengthened the first quartermanagement team for onecustomer relationship services with the intention of our customers.growing these services.

35


Cost of Revenue
                         
  Three Months Ended June 30,  Six Months Ended June 30, 
          %          % 
(in thousands) 2011  2010  Better/(worse)  2011  2010  Better/(worse) 
                         
Expenditures $8,788  $9,431   7  $17,806  $19,398   8 
Outside Fees and Services  4,016   3,971   (1)  7,913   7,882   N/M 
Reimbursable Expenses  770   774   1   1,343   1,422   6 
                     
                         
Cost of Revenue $13,574  $14,176   4  $27,062  $28,702   6 
                     
                         
Gross Margin Percentage:                        
Gross Profit/Service Revenue  26%  30%      29%  29%    
                     
N/M — not meaningful.
                         
  Three Months Ended September 30,  Nine Months Ended September 30, 
          % Better          % Better 
(in thousands) 2011  2010  /(worse)  2011  2010  /(worse) 
                         
Expenditures $10,435  $9,287   (12) $28,241  $28,685   2 
Outside Fees and Services  1,872   3,776   50   9,785   11,658   16 
Reimbursable Expenses  369   807   54   1,712   2,229   23 
                     
                         
Cost of Revenue $12,676  $13,870   9  $39,738  $42,572   7 
                     
                         
Gross Margin Percentage:                        
Gross Profit/Service Revenue  27%  28%      28%  29%    
                     
Our gross margin declinedincreased sequentially from 26% to 26%27% principally as a result of the decreaseacquisition of Tracmail which resulted in revenue as Costchanges to how costs were categorized since the date of Revenue was essentially flat for the first and second quarter of 2011.acquisition. When compared to the prior year, expendituressame periods in 2010, Expenditures in both periods declined principally as a result of lower employee costs as we expanded the use of our global delivery footprint.

32


Selling, General and Administrative Expenses
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Total Selling, General and Administrative Expenses $3,502 $4,062 14 $7,962 $8,162 3  $4,268 $4,692 9 $12,230 $12,854 5 
                  
  
Operating Percentage:  
Income from Operations/Service Revenue  5%  9%  7%  8%   2%  2%  5%  6% 
                  
Selling, General and Administrative Expenses in both periods decreased slightly compared to the prior yearsame periods in 2010 principally as a result of reduced legal costs. Sequentially, Selling, General and Administrative Expenses declined when comparedincreased due to the first quarter as a result of decreased legal expensespreviously mentioned acquisition and a release of reserves associated with a vendor matter satisfactorily resolved.its impact on cost classifications.

36


Technology Services
The following table presents our results of operations for our Technology Services segment for the three and sixnine months ending JuneSeptember 30:
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
 
Revenue $13,572 $12,485 9 $26,288 $24,459 8  $14,827 $12,963 14 $41,115 $37,422 10 
Cost of Revenue 9,334 6,669  (40) 16,779 13,316  (26) 9,700 7,239  (34) 26,479 20,555  (29)
                  
Gross Profit 4,238 5,816  (27) 9,509 11,143  (15) 5,127 5,724  (10) 14,636 16,867  (13)
  
Gross Profit/Service Revenue  31%  47%  36%  46% 
Gross Profit/Revenue  35%  44%  36%  45% 
 
Selling, General and Administrative Expenses 1,537 1,324  (16) 2,733 2,430  (13) 756 1,610 53 3,489 4,040 14 
                      
Income from Operations $2,701 $4,492  (40) $6,776 $8,713  (22) $4,371 $4,114 6 $11,147 $12,827  (13)
                  
  
Income from Operations/Service Revenue  20%  36%  26%  36% 
Income from Operations/Revenue  29%  32%  27%  34% 
  
Transactions with Related Parties Above:  
Revenue $5,103 $4,537 13 $10,054 $8,975 12  $5,561 $4,660 19 $15,615 $13,635 15 
                  
The primary focus of the Technology Services segment today is to support the growth of Mortgage Services and Ocwen. In addition, Technology Services is assisting in the cost reduction and quality initiatives on-going within the Financial Services segment. In 2011, we intend to expendare expending significant resources, principally personnel costs and external consulting costs to accomplish three key objectives:
The re-architecture and enhancement of our REALSuite of services;
The deployment of business process management and business intelligence reporting systems to more effectively and efficiently manage our operations; and
The development and early stage incubation of technology solutions principally based on patented technologies.solutions.
Effective January 1, 2011, we modified our pricing for IT Infrastructure Services within our Technology Services segment from a model based principally on headcount to a fully loaded costs plus mark-up methodology. This new model applies to the infrastructure amounts charged to Ocwen as well as internal allocations of infrastructure costs.

 

3337


Revenue
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Service Revenue: 
Revenue: 
REALSuite $8,275 $7,565 9 $16,431 $14,551 13  $8,964 $7,864 14 $25,395 $22,415 13 
IT Infrastructure Services 5,297 4,920  8 9,857 9,908  (1) 5,863 5,099 15 15,720 15,007 5 
                  
Total Revenue $13,572 $12,485 9 $26,288 $24,459 8  $14,827 $12,963 14 $41,115 $37,422 10 
                  
  
Transactions with Related Parties:  
REALSuite $3,008 $2,653 13 $6,013 $5,208 16  3,493 2,744 27 9,506 7,952 20 
IT Infrastructure Services 2,095 1,884 11 4,041 3,767 7  2,068 1,916 8 6,109 5,683 7 
                  
Revenue $5,103 $4,537 13 $10,054 $8,975 12  $5,561 $4,660 19 $15,615 $13,635 15 
                  
REALSuite. Our REALSuite revenue is primarily driven by our REALServicing® product which is our comprehensive residential loan servicing platform. The primary driver for the growth in revenue is the increase in Ocwen’s residential loan portfolio.
IT Infrastructure Services.Our IT infrastructure services revenue declinedrevenues in both periods were generally declining when compared to the comparable periodsame periods in 2010 almost entirely due to our change in pricing for infrastructure services. Sequentially, revenue increased givenservices; however this trend reversed in the increased headcount both internally and at Ocwen. The mark-upsthird quarter 2011 as a result of the growth in Ocwen’s personnel as its servicing business has grown. Mark-ups for infrastructure services are based upon economic studies performed that are generally consistent with our transfer pricing methodology.
Cost of Revenue
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Cost of Revenue $9,334 $6,669  (40) $16,779 $13,316  (26) $9,700 $7,239  (34) $26,479 $20,555  (29)
                  
 
Gross Margin Percentage:  
Gross Profit / Total Revenue  31%  47%  36%  46% 
Gross Profit/Total Revenue  35%  44%  36%  45% 
         
Our gross margin declined to 36% for the sixnine months ended JuneSeptember 30, 2011 as we now report our Consumer Analytics group within Technology Services during 2011.2011 (previously reported in our Corporate Segment). Our Consumer Analytics group seeks to expand our use of behavioral sciences by building proprietary algorithms and psychologically-optimized communications through a customized technology platform. In addition, we have seen an increase in licensing fees given the increase in personnel both at Ocwen and Altisource.

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Selling, General and Administrative Expenses
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Total Selling, General and Administrative Expenses $1,537 $1,324  (16) $2,733 $2,430  (13) $756 $1,610 53 $3,489 $4,040 14 
                  
 
Operating Percentage:  
Operating Income / Total Revenue  20%  36%  26%  36% 
Operating Income/Total Revenue  29%  32%  27%  34% 
         
Selling, General and Administrative Expenses increased slightly primarily due to higher occupancy charges. Marginsdecreased sequentially principally decreased as a result of reduction in bad debt reserves due to improved collections. This as well as the increase in Cost of Revenue as previously described.Revenues led to a significant increase in sequential margins.

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Corporate
Our Corporate Segment includes costs recognized by us related to corporate support functions such as finance, legal, human resources, compliance and quality assurance.
                                                
 Three Months Ended June 30, Six Months Ended June 30,  Three Months Ended September 30, Nine Months Ended September 30, 
 % %  % Better % Better 
(in thousands) 2011 2010 Better/(worse) 2011 2010 Better/(worse)  2011 2010 /(worse) 2011 2010 /(worse) 
  
Total Selling, General and Administrative Expenses $6,012 $3,606  (67) $12,027 $8,026  (50) $6,078 $4,529  (34) $18,105 $12,555  (44)
                  
Corporate costs rose throughout 2010 as we invested in staff to support our growing operations.
During 2011, we hired additional resources principally focused on legal, compliance and quality assurance. In addition, lease costs increased related to the build out of new facilities to support the growth we expect from Ocwen’s acquisition of the Litton portfolio. Typically, we include new leases costs within Corporate until the facility is put into use at which time the prospective lease cost is included within the appropriate segment. Lastly, we continue to invest in an enterprise resource planning system that we expect will increase the quality of our support functions and over time reduce costs. When compared to the firstsecond quarter, corporate costs wereremained flat.

 

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LIQUIDITY AND CAPITAL RESOURCES
Liquidity
We seek to deploy excess cash generated in a disciplined manner. Principally, we will continue to invest in compelling services that we believe will generate high margins. In addition, we may seek to acquire a limited number of complementary companies that fit our strategic objectives. Finally, given the tax inefficiency of dividends, the low returns earned on cash held and our current belief to pursue a limited number of acquisitions, we believe one of the best ways to return value to shareholders is a stock repurchase program.
In May 2010, our shareholders authorized us to purchase up to 3.8 million shares of our common stock in the open market. Through JuneSeptember 30, 2011, we purchased 1.01.7 million shares of our common stock on the open market at an average price of $28.51,$31.02, leaving 2.82.1 million shares still available for purchase.purchase under the program.
Cash Flows
The following table presents our cash flows for the sixnine months ended JuneSeptember 30:
                        
 Six Months Ended June 30,  Nine Months Ended September 30, 
 %  % 
(dollars in thousands) 2011 2010 Better/(worse)  2011 2010 Better/(worse) 
  
Net Income Adjusted for Non-Cash Items $40,238 $33,331 21  $62,757 $46,819 34 
Working Capital  (2,076)  (8,989) 77  5,994  (13,558) 144 
          
Cash Flow from Operating Activities 38,162 24,342 57  68,751 33,261 107 
Cash Flow from Investing Activities  (8,709)  (31,051) 72   (28,983)  (35,744) 19 
Cash Flow from Financing Activities  (16,555)  (2,907) N/M   (40,652)  (4,936) N/M 
          
Net Change in Cash 12,898  (9,616) 234   (884)  (7,419) 88 
Cash at Beginning of Period 22,134 30,456  (27) 22,134 30,456  (27)
          
Cash at End of Period $35,032 $20,840 68  $21,250 $23,037  (8)
          
N/M — Not meaningful.
Cash Flow from Operating Activities
Cash flow from operating activities consists of two components: (i) net income adjusted for depreciation, amortization and certain other non-cash items and (ii) working capital. In 2011, we generated $38.2$68.8 million in positive cash flow from operations or approximately $0.26$0.30 per every dollar of Service Revenue. This primarily reflects our profitability adjusted for non-cash items in the period primarily as a result of our year-over-year growth in mortgage related services partially offset by an increase in working capital requirements.services.
Cash Flow from Investing Activities
During the sixnine months ended JuneSeptember 30, 2011, we invested approximately $3.3$15.0 million in Correspondent One to facilitate the establishment of this business. In addition, in the second quarter 2011, we acquired Springhouse for net consideration of $1.8 million and Tracmail for net consideration of $0.7 million. We currently expect capital expenditures in 2011 to be higher than 2010 levels as we ramp upestimate our development costs related to REALSuite. Our current estimate of capital expenditures for the full year is2011 to be at the lower end of our previously provided range of $16 million to $18 million. Our cash flow from investing activities in 2010 includes the acquisition of MPA for which the purchase consideration included $29.0 million in cash.
Cash Flow from Financing Activities
Cash flow from financing activities in 2011 primarily includes activity associated with stock option exercises, share repurchases and payments to non-controlling interests as a result of the acquisition of MPA. We utilized significantly more cash in 2011 from financing activities as a result of our stock repurchase program. In the third quarter, we returned $22.9 million to shareholders through our stock repurchase program.
Liquidity Requirements after JuneSeptember 30, 2011
In July 2011, we paid $12.0 million to fund our remaining commitment to Correspondent One and a net amount of $0.7 million to a sub-contractor to terminate the existing arrangement and acquire an in-place workforce of approximately 600 persons. During the thirdfourth quarter, we expect to distribute $1.3$1.8 million to the Lenders One members representing non-controlling interests. Between October 1 and 21, 2011, we purchased 0.1 million shares at a total cost of $4.1 million.

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Management is not aware of any other trends or events, commitments or uncertainties which have not otherwise been disclosed that will or are likely to impact liquidity in a material way.

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Capital Resources
Given our ability to generate cash flow which is sufficient to fund current operations as well as expansion activities, we require very limited capital. Were we to need additional capital, we believe we have adequate access to both debt and equity capital markets.
Contractual Obligation, Commitments and Contingencies
For the sixnine months ended JuneSeptember 30, 2011, there were no significant changes to our contractual obligations from those identified in our Form 10-K for the fiscal year ended December 31, 2010, other than those which occur in the normal course of business (primarily the addition of operating leases due to our growth). See also Note 1316 to the condensed consolidated financial statements for additional information on commitments and contingencies.statements.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
We prepare our condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States. In applying many of these accounting principles, we need to make assumptions, estimates and/or judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our condensed consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and/or judgments, however, are often subjective. Actual results may be affected negatively based on changing circumstances. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known.
Our critical accounting policies are described in the MD&A section in our Form 10-K for the year ended December 31, 2010. Such policies have not changed during the quarter ended JuneSeptember 30, 2011.
OTHER MATTERS
Related Party — Ocwen
For the sixnine months ended JuneSeptember 30, 2011, approximately $92.3$150.5 million of the Mortgage Services ($48.558.2 million for the secondthird quarter), $0.1$0.2 million ($0.1 million for the secondthird quarter) of the Financial Services and $10.1$15.6 million ($5.15.5 million for the secondthird quarter) of the Technology ServiceServices segment revenue were from services provided to Ocwen or sales derived from Ocwen’s loan servicing portfolio. Services provided to Ocwen included residential property valuation, real estate asset management and sales, trustee management services, property inspection and preservation, closing and title services, charge-off second mortgage collections, core technology back office support and multiple business technologies including our REALSuite of products. We provided all services at rates we believe to be comparable to market rates.
In connection with the Separation, Altisource and Ocwen entered into a Transition Services agreement under which services in such areas as human resources, vendor management, corporate services, six sigma, quality assurance, quantitative analytics, treasury, accounting, risk management, legal, strategic planning, compliance and other areas are provided to the counterparty for up to two years from the date of Separation. For the sixnine months ended JuneSeptember 30, 2011 and 2010, Altisource billed Ocwen $0.9$1.7 million and $0.8$1.2 million respectively ($0.50.8 million and $0.4$0.5 million for the secondthird quarter of 2011 and 2010, respectively), and Ocwen billed Altisource $0.8$1.4 million and $0.6$0.8 million respectively ($0.5 million and $0.3$0.2 million for the secondthird quarter of 2011 and 2010, respectively) for services provided under this agreement. These amounts are reflected as a component of Selling, General and Administrative Expenses in the Condensed Consolidated Statements of Operations.

 

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Item 3. 
Quantitative and Qualitative Disclosures about Market Risk.
Our financial market risk consists primarily of foreign currency exchange risk. We are exposed to foreign currency exchange rate risk in connection with our investment in non-U.S. dollar functional currency operations, which are very limited, to the extent that our foreign exchange positions remain un-hedged.
Item 4. 
Controls and Procedures.
a) 
Evaluation of Disclosure Controls and Procedures
Our Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) or Rule 15a-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this quarterly report. Based on such evaluation, such officers have concluded that our disclosure controls and procedures as of the end of the period covered by this quarterly report were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC rules and forms, and to ensure that such information is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
b) 
Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ending JuneThere were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ending September 30, 2011, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

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PART II — OTHER INFORMATION
Item 1. 
Legal Proceedings.
We are subject to routine litigation and administrative proceedings arising in the ordinary course of business. In the opinion of management, after consultation with legal counsel and considering insurance coverage where applicable, the outcome of current legal proceedings both individually and in the aggregate will not have a material impact on the Company’s financial condition, results of operations or cash flows.
Item 1A. 
Risk Factors.
As of the date of this filing, there have been no material changes in our risk factors from those disclosed in Part I, Item 1A, of our Form 10-K for the year ended December 31, 2010.
Item 2. 
Unregistered Sales of Equity Securities and Use of Proceeds.
Equity Securities purchased by us
The following table presents information related to our repurchases of our equity securities during the three months ended JuneSeptember 30, 2011:
                 
          Total number  Maximum 
          of shares  number 
          purchased as  of shares that 
          part of  may 
          publicly  yet be 
  Total  Weighted  announced  purchased 
  number of  average  plans  under the 
  shares  price paid  or  plans or 
Period purchased  per share  programs(1)  programs 
                 
Common shares(1):
                
April 1 — 30, 2011  32,334  $30.68   32,334   2,864,374 
May 1 — 31, 2011  119,841   32.83   119,841   2,744,533 
June 1 — 30, 2011           2,744,533 
             
                 
Total common shares  152,175  $32.37   152,175   2,744,533 
             
                 
          Total number  Maximum 
          of shares  number 
          purchased as  of shares 
          part of  that may 
          publicly  yet be 
  Total  Weighted  announced  purchased 
  number of  average  plans  under the 
  shares  price paid  or  plans or 
Period purchased(1)  per share  programs(2)  programs 
                 
Common shares:                
July 1 – 31, 2011  89,459  $37.01   89,459   2,655,074 
August 1 – 31, 2011  256,091   32.26   245,003   2,410,071 
September 1 – 30, 2011  310,000   35.59   310,000   2,100,071 
             
                 
Total common shares  655,550  $34.48   644,462   2,100,071 
             
   
(1)Includes shares withheld from employees to satisfy tax withholding obligations that arose from the exercise of stock options.
(2) In the second quarter of 2010, our shareholders authorized us to purchase up to 3.8 million shares of our common stock in the open market.
Item 3. 
Defaults upon Senior Securities.None
Item 4. 
(Removed and Reserved)
Item 5. 
Other Information.None

 

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Item 6. 
Exhibits.
     
 31.1  Certification by the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
     
 31.2  Certification by the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
     
 32.1  Certification by the Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (filed herewith)
     
 101  
Pursuant to Rule 405 of Regulation S-T, the following financial information from the Company’s Quarterly Report on Form 10-Q for the period ended JuneSeptember 30, 2011, is formatted in XBRL interactive data files: (i) Condensed Consolidated Balance Sheets as of JuneSeptember 30, 2011 and December 31, 2010; (ii) Condensed Consolidated Statements of Operations for the three and sixnine months ended JuneSeptember 30, 2011 and 2010; (iii) Condensed Consolidated Statements of Equity for the sixnine months ended JuneSeptember 30, 2011 and 2010; (iv) Condensed Consolidated Statements of Cash Flows for the sixnine months ended JuneSeptember 30, 2011 and 2010; and (iv) Notes to Condensed Consolidated Financial Statements (As provided in Rule 406T of Regulation S-T, this information is furnished and not filed for purposes of Sections 11 and 12 of the Securities Act of 1933 and Section 18 of the Securities Act of 1934)

 

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
     
 ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Registrant)
 
 
Date: July 28,October 27, 2011 By:  /s/ Robert D. Stiles   
  Robert D. Stiles  
  Chief Financial Officer
(On behalf of the Registrant and
as its principal financial officer) 
 

 

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