UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended November 30, 20192020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ______to ______

Commission File Number: 1-11869

FACTSET RESEARCH SYSTEMS INC.
(Exact name of registrant as specified in its charter)
fds-20201130_g1.jpg

Delaware13-3362547
(State or other jurisdiction of
incorporation)
(I.R.S. Employer
Identification No.)

45 Glover Avenue, Norwalk, Connecticut
06850
(Address of principal executive office)(Zip Code)
Registrant’s telephone number, including area code: (203) 810-1000

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbols(s)Name of each exchange on which registered
Common Stock, $0.01 Par ValueFDSNew York Stock Exchange LLC
The Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer x   Accelerated filer ☐   Non-accelerated filer ☐   Smaller reporting company ☐   Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No x
The number of shares outstanding of the registrant’s common stock, $.01 par value, as ofof December 31, 20192020 was 37,978,624.37,906,328.
Title of each classTrading Symbols(s)Name of each exchange on which registered
Common Stock, $0.01 Par ValueFDSNew York Stock Exchange LLC
The Nasdaq Stock Market



Table of Contents
FactSet Research Systems Inc.
Form 10-Q
For the Quarter Ended November 30, 20192020
Index
Page
Consolidated Balance Sheets at November 30, 2020 and August 31, 2020
For additional information about FactSet Research Systems Inc. and access to its Annual Reports to Stockholders and Securities and Exchange Commission filings, free of charge, please visit FactSet’s website (https://investor.factset.com). Any information on or linked from the website is not incorporated by reference into this Quarterly Report on Form 10-Q.









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Special Note Regarding Forward-Looking Statements
FactSet Research Systems Inc. has made statements under the captions Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations, Part II, Item 1A. Risk Factors, and in other sections of this Quarterly Report on Form 10-Q for the quarter ended November 30, 2020, that are forward-looking statements. In some cases, you can identify these statements by words such as "may," "might," "will," "should," "expects," "plans," "anticipates," "believes," "estimates," "intends," "projects," "indicates," "predicts," "potential," or "continue," and similar expressions.
These forward-looking statements, which are subject to risks, uncertainties and assumptions about us, may include projections of our future financial performance and anticipated trends in our business. These statements are only predictions based on our current expectations, estimates, forecasts and projections about future events. These statements are not guarantees of future performance and involve a number of risks, uncertainties and assumptions. There are many important factors that could cause our actual results, level of activity, performance or achievements to differ materially from the results, level of activity, performance or achievements expressed or implied by the forward-looking statements, including the numerous factors discussed under Item 1A. Risk Factors in our Annual Report on Form 10-K for the fiscal year ended August 31, 2020, that should be specifically considered.
Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. Forward-looking statements speak only as of the date they are made, and actual results could differ materially from those anticipated in forward-looking statements. We have no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, revised expectations, future events or risks, except to the extent required by applicable securities laws.
We intend that all forward-looking statements we make will be subject to safe harbor protection of the federal securities laws as found in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

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PART I – FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF INCOME – Unaudited
Three Months Ended
November 30,
Three Months Ended
November 30,
(In thousands, except per share data)(In thousands, except per share data)20192018(In thousands, except per share data)20202019
RevenueRevenue$366,658  $351,640  Revenue$388,206 $366,658 
Operating expensesOperating expensesOperating expenses
Cost of servicesCost of services164,957  166,776  Cost of services188,088 164,957 
Selling, general and administrativeSelling, general and administrative88,515  84,325  Selling, general and administrative79,087 88,515 
Total operating expensesTotal operating expenses253,472  251,101  Total operating expenses267,175 253,472 
Operating incomeOperating income113,186  100,539  Operating income121,031 113,186 
Other expensesOther expensesOther expenses
Interest expense, netInterest expense, net(3,131) (4,459) Interest expense, net(1,029)(3,131)
Other expense, net(1,314) (137) 
Other income (expense), netOther income (expense), net230 (1,314)
Income before income taxesIncome before income taxes108,741  95,943  Income before income taxes120,232 108,741 
Provision for income taxesProvision for income taxes14,784  11,647  Provision for income taxes19,026 14,784 
Net incomeNet income$93,957  $84,296  Net income$101,206 $93,957 
Basic earnings per common shareBasic earnings per common share$2.47  $2.21  Basic earnings per common share$2.66 $2.47 
Diluted earnings per common shareDiluted earnings per common share$2.43  $2.17  Diluted earnings per common share$2.62 $2.43 
Basic weighted average common sharesBasic weighted average common shares37,978  38,106  Basic weighted average common shares38,007 37,978 
Diluted weighted average common sharesDiluted weighted average common shares38,587  38,809  Diluted weighted average common shares38,697 38,587 
The accompanying notes are an integral part of these consolidated financial statements.Consolidated Financial Statements.












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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME – Unaudited
Three Months Ended
November 30,
Three Months Ended
November 30,
(In thousands)(In thousands)20192018(In thousands)20202019
Net incomeNet income$93,957  $84,296  Net income$101,206 $93,957 
Other comprehensive income (loss), net of tax
Net unrealized gain on cash flow hedges*2,051  1,038  
Other comprehensive income, net of tax:Other comprehensive income, net of tax:
Net unrealized (loss) gain on cash flow hedges*Net unrealized (loss) gain on cash flow hedges*(116)2,051 
Foreign currency translation adjustmentsForeign currency translation adjustments7,787  (9,504) Foreign currency translation adjustments333 7,787 
Other comprehensive income (loss)9,838  (8,466) 
Other comprehensive gainOther comprehensive gain217 9,838 
Comprehensive incomeComprehensive income$103,795  $75,830  Comprehensive income$101,423 $103,795 
*For the three months ended November 30, 2020, the net unrealized loss on cash flow hedges were net of a tax benefit of $39 thousand. For the three months ended November 30, 2019, and 2018, the net unrealized gainsgain on cash flow hedges were net of a tax expense of $714 and $588, respectively.$714 thousand.
The accompanying notes are an integral part of these consolidated financial statements.Consolidated Financial Statements.

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FactSet Research Systems Inc.
CONSOLIDATED BALANCE SHEETS – Unaudited
(In thousands, except share data)(In thousands, except share data)November 30,
2019
August 31,
2019
(In thousands, except share data)November 30, 2020August 31, 2020
ASSETSASSETSASSETS
Cash and cash equivalentsCash and cash equivalents$336,217  $359,799  Cash and cash equivalents$560,137 $585,605 
InvestmentsInvestments26,051  25,813  Investments18,166 19,572 
Accounts receivable, net of reserves of $8,901 at November 30, 2019 and $10,511 at August 31, 2019145,434  146,309  
Accounts receivable, net of reserves of $7,252 at November 30, 2020 and $7,987 at August 31, 2020Accounts receivable, net of reserves of $7,252 at November 30, 2020 and $7,987 at August 31, 2020156,218 155,011 
Prepaid taxesPrepaid taxes—  15,033  Prepaid taxes25,908 38,067 
Prepaid expenses and other current assetsPrepaid expenses and other current assets38,513  36,858  Prepaid expenses and other current assets43,660 43,675 
Total current assetsTotal current assets546,215  583,812  Total current assets804,089 841,930 
Property, equipment and leasehold improvements, netProperty, equipment and leasehold improvements, net137,726  119,384  Property, equipment and leasehold improvements, net135,121 133,102 
GoodwillGoodwill691,321  685,729  Goodwill738,575 709,703 
Intangible assets, netIntangible assets, net131,679  133,691  Intangible assets, net134,896 121,095 
Deferred taxes10,514  7,571  
Lease right-of-use assets, netLease right-of-use assets, net216,957  —  Lease right-of-use assets, net257,591 248,929 
Other assetsOther assets27,820  29,943  Other assets29,154 28,629 
TOTAL ASSETSTOTAL ASSETS$1,762,232  $1,560,130  TOTAL ASSETS$2,099,426 $2,083,388 
LIABILITIESLIABILITIESLIABILITIES
Accounts payable and accrued expensesAccounts payable and accrued expenses$87,172  $79,620  Accounts payable and accrued expenses$84,738 $82,094 
Current lease liabilitiesCurrent lease liabilities29,406  —  Current lease liabilities30,954 29,056 
Accrued compensationAccrued compensation18,632  64,202  Accrued compensation36,486 81,873 
Deferred feesDeferred fees41,325  47,656  Deferred fees46,439 53,987 
Taxes payable3,825  —  
Dividends payableDividends payable27,290  27,445  Dividends payable29,266 29,283 
Total current liabilitiesTotal current liabilities207,650  218,923  Total current liabilities227,883 276,293 
Long-term debtLong-term debt574,219  574,174  Long-term debt575,511 574,354 
Deferred taxesDeferred taxes13,471  16,391  Deferred taxes18,444 19,713 
Deferred feesDeferred fees9,932  10,088  Deferred fees9,147 9,319 
Taxes payableTaxes payable25,115  26,292  Taxes payable28,795 27,739 
Lease liabilities237,040  —  
Long-term lease liabilitiesLong-term lease liabilities279,723 272,269 
Other non-current liabilitiesOther non-current liabilities2,927  42,006  Other non-current liabilities7,350 7,326 
TOTAL LIABILITIESTOTAL LIABILITIES$1,070,354  $887,874  TOTAL LIABILITIES$1,146,853 $1,187,013 
Commitments and contingencies (see Note 16)


STOCKHOLDERS’ EQUITY
Commitments and ContingenciesCommitments and Contingencies


0
0STOCKHOLDERS’ EQUITY0STOCKHOLDERS’ EQUITY
Preferred stock, $0.01 par value, 10,000,000 shares authorized, NaN issuedPreferred stock, $0.01 par value, 10,000,000 shares authorized, NaN issued$—  $—  Preferred stock, $0.01 par value, 10,000,000 shares authorized, NaN issued$$
Common stock, $0.01 par value, 150,000,000 shares authorized, 40,239,308 and 40,104,192 shares issued, 37,904,178 and 38,117,840 shares outstanding at November 30, 2019 and August 31, 2019, respectively402  401  
Common stock, $0.01 par value, 150,000,000 shares authorized, 40,884,113 and 40,767,708 shares issued, 38,008,129 and 38,030,252 shares outstanding at November 30, 2020 and August 31, 2020, respectivelyCommon stock, $0.01 par value, 150,000,000 shares authorized, 40,884,113 and 40,767,708 shares issued, 38,008,129 and 38,030,252 shares outstanding at November 30, 2020 and August 31, 2020, respectively409 408 
Additional paid-in capitalAdditional paid-in capital835,968  806,973  Additional paid-in capital968,375 939,067 
Treasury stock, at cost: 2,335,130 and 1,986,352 shares at November 30, 2019 and August 31, 2019, respectively(519,678) (433,799) 
Treasury stock, at cost: 2,875,984 and 2,737,456 shares at November 30, 2020 and August 31, 2020, respectivelyTreasury stock, at cost: 2,875,984 and 2,737,456 shares at November 30, 2020 and August 31, 2020, respectively(682,224)(636,956)
Retained earningsRetained earnings439,892  373,225  Retained earnings705,089 633,149 
Accumulated other comprehensive lossAccumulated other comprehensive loss(64,706) (74,544) Accumulated other comprehensive loss(39,076)(39,293)
TOTAL STOCKHOLDERS’ EQUITYTOTAL STOCKHOLDERS’ EQUITY$691,878  $672,256  TOTAL STOCKHOLDERS’ EQUITY$952,573 $896,375 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITYTOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$1,762,232  $1,560,130  TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$2,099,426 $2,083,388 
The accompanying notes are an integral part of these consolidated financial statements.
Consolidated Financial Statements.
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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CASH FLOWS Unaudited
Three Months Ended
November 30,
Three Months Ended
November 30,
(in thousands)(in thousands)20192018(in thousands)20202019
CASH FLOWS FROM OPERATING ACTIVITIESCASH FLOWS FROM OPERATING ACTIVITIESCASH FLOWS FROM OPERATING ACTIVITIES
Net incomeNet income$93,957  $84,296  Net income$101,206 $93,957 
Adjustments to reconcile net income to net cash provided by operating activitiesAdjustments to reconcile net income to net cash provided by operating activitiesAdjustments to reconcile net income to net cash provided by operating activities
Depreciation and amortizationDepreciation and amortization14,390  14,241  Depreciation and amortization15,290 14,390 
Amortization of lease right-of-use assetsAmortization of lease right-of-use assets10,697 10,700 
Stock-based compensation expenseStock-based compensation expense9,814  8,435  Stock-based compensation expense11,317 9,814 
Deferred income taxesDeferred income taxes(6,624) (689) Deferred income taxes437 (6,624)
Loss on sale of assets—  181  
Changes in assets and liabilities, net of effects of acquisitionsChanges in assets and liabilities, net of effects of acquisitionsChanges in assets and liabilities, net of effects of acquisitions
Accounts receivable, net of reservesAccounts receivable, net of reserves875  (3,583) Accounts receivable, net of reserves(342)875 
Accounts payable and accrued expensesAccounts payable and accrued expenses13,165  (10,522) Accounts payable and accrued expenses2,240 13,165 
Accrued compensationAccrued compensation(45,780) (44,051) Accrued compensation(45,858)(45,780)
Deferred feesDeferred fees(6,483) (7,250) Deferred fees(9,724)(6,483)
Taxes payable, net of prepaid taxesTaxes payable, net of prepaid taxes16,616  7,489  Taxes payable, net of prepaid taxes13,302 16,616 
Lease liabilities, netLease liabilities, net(10,007)(3,761)
Other, netOther, net5,861  (2,227) Other, net718 (1,078)
Net cash provided by operating activities Net cash provided by operating activities95,791  46,320  Net cash provided by operating activities89,276 95,791 
CASH FLOWS FROM INVESTING ACTIVITIESCASH FLOWS FROM INVESTING ACTIVITIESCASH FLOWS FROM INVESTING ACTIVITIES
Purchases of property, equipment and leasehold improvements, net of proceeds from dispositions(26,780) (9,526) 
Acquisition of business, net of cash and cash equivalents acquiredAcquisition of business, net of cash and cash equivalents acquired(41,916)
Purchases of property, equipment, leasehold improvements and internal-use softwarePurchases of property, equipment, leasehold improvements and internal-use software(18,333)(26,780)
Purchases of investmentsPurchases of investments(2,620) (4,356) Purchases of investments(250)(2,620)
Proceeds from maturity or sale of investmentsProceeds from maturity or sale of investments2,257  6,573  Proceeds from maturity or sale of investments2,177 2,257 
Net cash used in investing activities Net cash used in investing activities(27,143) (7,309)  Net cash used in investing activities(58,322)(27,143)
CASH FLOWS FROM FINANCING ACTIVITIESCASH FLOWS FROM FINANCING ACTIVITIESCASH FLOWS FROM FINANCING ACTIVITIES
Repurchases of common stockRepurchases of common stock(84,423) (64,718) Repurchases of common stock(43,144)(84,423)
Dividend paymentsDividend payments(27,259) (24,252) Dividend payments(29,103)(27,259)
Proceeds from employee stock plansProceeds from employee stock plans16,727  13,965  Proceeds from employee stock plans17,993 16,727 
Other financing activitiesOther financing activities(2,123)
Net cash used by financing activities Net cash used by financing activities(94,955) (75,005)  Net cash used by financing activities(56,377)(94,955)
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents2,725  (2,251) Effect of exchange rate changes on cash and cash equivalents(45)2,725 
Net decrease in cash and cash equivalentsNet decrease in cash and cash equivalents(23,582) (38,245) Net decrease in cash and cash equivalents(25,468)(23,582)
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period359,799  208,623  Cash and cash equivalents at beginning of period585,605 359,799 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$336,217  $170,378  Cash and cash equivalents at end of period$560,137 $336,217 
The accompanying notes are an integral part of these consolidated financial statements.Consolidated Financial Statements.

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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY- Unaudited
For the three months endedThree Months Ended November 30, 20192020
(in thousands, except share data)(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury StockRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury StockRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount(in thousands, except share data)SharesPar ValueAdditional
Paid-in
Capital
SharesAccumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
Balance as of August 31, 201940,104,192  $401  $806,973  1,986,352  $(433,799) $373,225  $(74,544) $672,256  
Balance as of August 31, 2020Balance as of August 31, 202040,767,708 $408 $939,067 2,737,456 $(636,956)$633,149 $(39,293)$896,375 
Net incomeNet income93,957  93,957  Net income101,206 101,206 
Other comprehensive (loss) income9,838  9,838  
Other comprehensive lossOther comprehensive loss217 217 
Common stock issued for employee stock plansCommon stock issued for employee stock plans119,740   19,181  19,182  Common stock issued for employee stock plans98,459 17,991 17,992 
Vesting of restricted stockVesting of restricted stock15,376  5,778  (1,456) (1,456) Vesting of restricted stock17,946 — 6,728 (2,124)(2,124)
Repurchases of common stockRepurchases of common stock343,000  (84,423) (84,423) Repurchases of common stock131,800 (43,144)(43,144)
Stock-based compensation expenseStock-based compensation expense9,814  9,814  Stock-based compensation expense11,317 11,317 
Dividends declaredDividends declared(27,290) (27,290) Dividends declared(29,266)(29,266)
Balance as of November 30, 201940,239,308  $402  $835,968  2,335,130  $(519,678) $439,892  $(64,706) $691,878  
Balance as of November 30, 2020Balance as of November 30, 202040,884,113 $409 $968,375 2,875,984 $(682,224)$705,089 $(39,076)$952,573 

For the three months endedThree Months Ended November 30, 20182019
(in thousands, except share data)(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury Stock
Shares Amount
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury Stock
Shares Amount
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount(in thousands, except share data)SharesPar ValueAdditional
Paid-in
Capital
SharesAccumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
Balance as of August 31, 201839,264,849  $393  $667,531  1,072,263  $(213,428) $122,843  $(51,439) $525,900  
Balance as of August 31, 2019Balance as of August 31, 201940,104,192 $401 $806,973 1,986,352 $(433,799)$373,225 $(74,544)$672,256 
Net incomeNet income84,296  84,296  Net income93,957 93,957 
Other comprehensive (loss) income(8,466) (8,466) 
Other comprehensive incomeOther comprehensive income9,838 9,838 
Common stock issued for employee stock plansCommon stock issued for employee stock plans130,031   18,112  18,113  Common stock issued for employee stock plans119,740 19,181 19,182 
Vesting of restricted stockVesting of restricted stock52,611  19,350  (4,277) (4,277) Vesting of restricted stock15,376 — 5,778 (1,456)(1,456)
Repurchases of common stockRepurchases of common stock275,000  (60,441) (60,441) Repurchases of common stock343,000 (84,423)(84,423)
Stock-based compensation expenseStock-based compensation expense8,435  8,435  Stock-based compensation expense9,814 9,814 
Dividends declaredDividends declared(24,372) (24,372) Dividends declared(27,290)(27,290)
Cumulative effect of adoption of accounting standards*1,304  717  2,021  
Balance as of November 30, 201839,447,491  $394  $694,078  1,366,613  $(278,146) $184,071  $(59,188) $541,209  
Balance as of November 30, 2019Balance as of November 30, 201940,239,308 $402 $835,968 2,335,130 $(519,678)$439,892 $(64,706)$691,878 
*Includes the cumulative effect of adoption of accounting standards primarily due to both the adoption of the new revenue recognition standard (ASC 606) resulting in a cumulative increase to retained earnings related to certain fulfillment costs and the accounting standard update related to the U.S. Tax Cuts and Jobs Act ("TCJA") providing for the reclassification from accumulated other comprehensive loss to retained earnings for stranded tax effects. See Note 4 for additional revenue recognition information.

The accompanying notes are an integral part of these consolidated financial statements.Consolidated Financial Statements.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FactSet Research Systems Inc.
November 30, 20192020
(Unaudited)

Page
Note 1Description of Business
Note 2Basis of Presentation
Note 3Recent Accounting Pronouncements
Note 4Revenue Recognition
Note 5Fair Value Measures
Note 6Derivative Instruments
Note 7Acquisition
Note 8Goodwill
Note 9Income Taxes
Note 10Leases
Note 11Debt
Note 12Commitments and Contingencies
Note 13Stockholders' Equity
Note 14Earnings Per Share
Note 15Stock-Based Compensation
Note 16Segment Information

1. ORGANIZATION AND NATUREDESCRIPTION OF BUSINESS
FactSet Research Systems Inc. (theand its wholly-owned subsidiaries (collectively, the "Company" or "FactSet") is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. For over 40 years, global financial professionals have utilized the Company's content and multi-asset class solutions across each stage of the investment process. FactSet's goal is to provide a seamless user experience spanning idea generation, research, portfolio construction and analysis, trade execution, performance measurement, risk management reporting, and portfolio analysis,reporting, in which the Company serves the front, middle, and back offices to drive productivity and improved performance. FactSet's flexible, open data and technology solutions can be implemented both across the investment portfolio lifecycle or as standalone components serving different workflows in thean organization. FactSet is focused on growing the business throughout each of its three segments,through 3 segments: the Americas, Europe,EMEA (Europe and Africa), and Asia Pacific. TheWithin each of the segments, the Company primarily delivers insight and information through the four workflow solutions of Research, Analytics and Trading, Content and Technology Solutions ("CTS") and Wealth.
FactSet currently serves a wide range of financial professionals, which includeincluding but not limited to portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet provides both insights on global market trends and intelligence on companies and industries, as well as capabilities to monitor portfolio risk and performance and to execute trades. The Company combines dedicated client service with open and flexible technology offerings, such as a configurable desktop and mobile platform, comprehensive data feeds, an open marketplace and digital portals and application programming interfacesinterface ("APIs"). The Company’s revenue is primarily derived from subscriptions to products and services such as workstations, portfolio analytics, enterprise data, and research management.
2. BASIS OF PRESENTATION
FactSet conducts business globally and is managed on a geographic basis. The accompanyingaccompanying unaudited consolidated financial statementsConsolidated Financial Statements and notes of FactSet and its wholly-owned subsidiariesNotes to the Company's Consolidated Financial Statements included in this Quarterly Report on Form 10-Q are prepared in accordance with generally accepted accounting principles in the United States ("GAAP") for interim financial information and the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all
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information and footnotes required by GAAP for annual financial statements. The accompanying consolidated financial statementsConsolidated Financial Statements include the accounts of the Company and ourits wholly-owned subsidiaries. All intercompany activity and balances have been eliminated.
In the opinion of management, the accompanying unaudited consolidated financial statementsConsolidated Financial Statements include all normal recurring adjustments, transactions or events discretely impacting the interim periods considered necessary to present fairly the Company’s financial position, results of operations, equityfinancial position, cash flows and cash flows.equity. Certain notes and other information have been condensed or omitted in this Quarterly Report on Form 10-Q, therefore the information in this Quarterly Report on Form 10-Q should be read in conjunction with the audited consolidated financial statementsConsolidated Financial Statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended August 31, 2019, filed with the Securities and Exchange Commission ("SEC") on October 30, 2019.2020.
The Company has evaluated subsequent events through the date that the financial statements were issued.
Reclassification
The Company reclassified certain capitalized software from Property, equipment and leasehold improvements, net to Intangible assets, net in the Consolidated Statement of Cash Flows certain prior year comparative figures in the Consolidated Balance Sheetsfrom Other, net to Amortization of lease right-of-use assets and Lease liabilities, net within Net cash provided by operating activities to conform to the current year's presentation.

COVID-19
A novel strain of coronavirus, now known as COVID-19 ("COVID-19"), was first reported in December 2019, and it has since extensively impacted the global health and economic environment, with the World Health Organization characterizing COVID-19 as a pandemic on March 11, 2020. FactSet is closely monitoring pandemic-related developments and has taken, and continues to take, numerous steps to address them. FactSet has required nearly all its employees to work remotely on a temporary basis and has implemented global travel restrictions for employees. The Company reclassified certain prior year comparative figures from Interest expense net,transition to Other expense, netremote working has not significantly affected financial results for the three months ended November 30, 2020. Since the situation surrounding the COVID-19 pandemic remains fluid, FactSet is actively managing its response and has assessed potential impacts to its financial position and operating results for the three months ended November 30, 2020. The extent of the effect on the Company’s operational and financial performance will depend on future developments, including non-operational foreign exchange gainsthe duration, spread and losses inintensity of the Consolidated Statementpandemic, and governmental, regulatory and private sector responses, all of Incomewhich are uncertain and difficult to conform to the current year's presentation.predict.
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3. RECENT ACCOUNTING PRONOUNCEMENTS
As of November 30, 2019,2020, the Company implemented all applicable new accounting standards and updates issued by the Financial Accounting Standards Board ("FASB") that were in effect. There were no new standards or updates adopted during the first three months of fiscalended November 30, 2020 that had a material impact on the consolidated financial statements other than the new lease accounting standard discussed below. Refer to Note 15 Leases for additional information.Consolidated Financial Statements.
New Accounting Standards or Updates Recently Adopted
Leases
In February 2016, the FASB issued an accounting standard update related to accounting for leases. The update requires the recognition of lease right-of use (“ROU”) assets and liabilities on the balance sheet and the disclosure of qualitative and quantitative information about leasing arrangements. The guidance also eliminates the requirement for an entity to use bright-line tests in determining lease classification. FactSet adopted the new accounting standard effective September 1, 2019, using a modified retrospective approach to record the required cumulative effect adjustments to the opening balance sheet in the period of adoption, rather than in the earliest comparative period presented. As such, the Company's historical consolidated financial statements were not restated and follow the Company's previous policy under ASC 840, Leases. Refer to FactSet’s Annual Report on Form 10-K for the fiscal year ended August 31, 2019, filed with the Securities and Exchange Commission on October 30, 2019, for further details of the Company’s policy prior to adoption of ASC 842.

FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component. The Company has also elected to apply the short-term lease exception not to recognize lease liabilities and right-of-use assets for leases with a term of 12 months or less. FactSet will recognize lease payments on a straight-line basis over the lease term.

As of November 30, 2019, the Company recognized right-of-use (“ROU”) assets, net of amortization of $217.0 million and corresponding current and non-current lease liabilities of $266.4 million, related primarily to the Company’s real estate leases. There was no material impact to the Company’s Consolidated Statements of Income, Consolidated Statements of Comprehensive Income, Consolidated Statements of Cash Flows and Consolidated Statement of Changes in Stockholders' Equity. Refer to Note 15 Leases for more information regarding the Company's lease accounting.

Hedge Accounting Simplification
During the first quarter of fiscal 2020, FactSet adopted the accounting standard updated issued by the FASB in August 2017, which focused on reducing the complexity of and simplifying the application of hedge accounting. The guidance refines and expands hedge accounting for both financial and nonfinancial risk components, eliminates the need to separately measure and report hedge ineffectiveness, and aligns the recognition and presentation of the effects of the hedging instrument and the hedged item in the financial statements. The adoption of this standard had no impact on the Company's consolidated financial statements.
Recent Accounting Standards or Updates Not Yet Effective
Credit Losses on Financial Instruments
In June 2016, the FASB issued an accounting standard that significantly changes how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The standard will replace today's "incurred loss" approach with an "expected loss" model for instruments measured at amortized cost. The guidance will be effective for the Company beginning in the first quarter of fiscal 2021. The Company is currently evaluating the impact of this accounting standard update but it is not expected to have a material impact on the Company's consolidated financial statements.
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Goodwill Impairment Test
In January 2017, the FASB issued an accounting standard updateASU 2017-04, Intangibles—Goodwill and Other (Topic 350); Simplifying the Test for Goodwill Impairment, which removes the requirement for companies to compare the implied fair value of goodwill with its carrying amount as part of step 2 of the goodwill impairment test. A goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. The Company has adopted this standard effective September 1, 2020. The adoption of this accounting standard update had no impact on the Company's Consolidated Financial Statements.
Credit Losses on Financial Instruments
In June 2016, the FASB issued ASU 2016-03, Financial Instruments—Credit Losses (Topic 326); Measurement of Credit Losses on Financial Instruments, which significantly changes how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The standard replaces the "incurred loss" approach with an "expected loss" model for instruments measured at amortized cost. Subsequent to the adoption, the allowance for doubtful accounts is made when the financial asset is first recorded to the balance sheet (and periodically thereafter) and is based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectibility of the reported amount. The Company has adopted this standard effective September 1, 2020. The adoption of this accounting standard update did not have a material impact on the Company's Consolidated Financial Statements.
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Recent Accounting Standards or Updates Not Yet Effective
Facilitation of the Effects of Reference Rate Reform on Financial Reporting
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848); Facilitation of the Effects of Reference Rate Reform on Financial Reporting, to provide optional expedients and exceptions for applying GAAP to contract modifications, hedging relationships, and other transactions affected by the anticipated transition from LIBOR. As a result of the reference rate reform initiative, certain widely used reference rates such as LIBOR are expected to be discontinued. The guidance is designed to simplify how entities account for contracts, such as receivables, debt, leases, derivative instruments and hedging, that are modified to replace LIBOR or other benchmark interest rates with new rates. The guidance is effective for the Company beginning in the first quarter of fiscal 2021, with early adoption permitted for any impairment tests performed after January 1, 2017.upon issuance and may be applied through December 31, 2022. The Company is currently evaluating the impact of this accounting standard, update but it is not expected to have a material impact on the Company's consolidated financial statements.Company’s Consolidated Financial Statements.
Income Tax Simplification
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740); Simplifying the Accounting for Income Taxes, to simplify various aspects related to accounting for income taxes, eliminating certain exceptions to the general principles in accounting for income taxes related to intraperiod tax allocation, simplifying when companies recognize deferred taxes in an interim period, and clarifying certain aspects of the current guidance to promote consistent application. The guidance will be effective for the Company in the first quarter of fiscal 2022, with early adoption permitted. Most amendments are required to be applied on a prospective basis, while certain amendments must be applied on a retrospective or modified retrospective basis. The Company is currently evaluating the potential impact of adopting the guidance on its Consolidated Financial Statements.
No other new accounting pronouncements issued or effective as of November 30, 20192020, have had or are expected to have a material impact on the Company’s consolidated financial statements.Consolidated Financial Statements.
4. REVENUE RECOGNITION
The Company derives most of its revenue by providing client access to its hosted proprietary data and analytics platform which can include various combinations of products and services available over the contractual term. The hosted platform is a subscription-based service that consists primarily of providing access to products and services including workstations, portfolio analytics, enterprise data, and research management. The Company determined that the subscription-based service represents a single performance obligation covering a series of distinct products and services that are substantially the same and that have the same pattern of transfer to the client. The Company also determined the nature of the promise to the client is to provide daily access to one overall data and analytics platform. This platform provides integrated financial information, analytical applications and industry-leading service for the investment community. Based on the nature of the services and products offered by FactSet, the Company applies an input time-based measure of progress as the client is simultaneously receiving and consuming the benefits of the platform. The Company records revenue for its contracts using the over-time revenue recognition model as a client is invoiced or performance is satisfied. FactSet does not consider payment terms as a performance obligation for customersclients with contractual terms that are one year or less and the Company has elected the practical expedient.
Contracts with clients can include certain fulfillment costs, comprised of up-front costs to allow for the delivery of services and products, which are recoverable. In connection with the adoption of the revenue recognition standard, fulfillment costs are recognized as an asset, recorded in the Prepaid expenses and other current assets account for the current portion and Other assets for the non-current portion, based on the term of the license period, and amortized consistent with the associated revenue for providing the services. There are no significant judgments that would impact the timing of revenue recognition. The majority of client contracts have a duration of one year or less, or the amount FactSet is entitled to receive corresponds directly with the value of performance obligations completed to date, and therefore, the Company does not disclose the value of the remaining unsatisfied performance obligations. 
Disaggregated Revenue 
The Company disaggregates revenue from contracts with clients by demographicgeographic region, which includes the Americas, EuropeEMEA and Asia Pacific. FactSet believes these geographic regions are reflective of how the Company manages the business and the demographic markets in which it serves. The geographicThese regions best depict the nature, amount, timing and uncertainty of revenue and cash flows related to contracts with clients. Refer to Note 8 16, Segment Information, for further information on revenue by geographic region. 
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The following table presents this disaggregation of revenue by geography:
Three months ended November 30, Three Months Ended November 30,
(in thousands)(in thousands)20192018(in thousands)20202019
AmericasAmericas$231,330  $222,203  Americas$244,337 $231,330 
Europe100,830  97,765  
EMEAEMEA105,777 100,830 
Asia PacificAsia Pacific34,498  31,672  Asia Pacific38,092 34,498 
Total RevenueTotal Revenue$366,658  $351,640  Total Revenue$388,206 $366,658 

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5. FAIR VALUE MEASURES
Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability (i.e., the "exit price") in an orderly transaction between market participants at the measurement date. In determining fair value, the use of various valuation methodologies, including market, income and cost approaches isare permissible. The Company considers the principal or most advantageous market in which it would transact and considers assumptions that market participants would use when pricing the asset or liability. 
Fair Value Hierarchy 
The accounting guidance for fair value measurements establishes a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs that may be used to measure fair value based on the reliability of inputs. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment and may affect theirits placement within the fair value hierarchy levels. FactSet has categorized its cash equivalents, investments and derivatives within the fair value hierarchy as follows: 
Level 1 – applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities. These Level 1 assets and liabilities include the Company’s corporate money market funds that are classified as cash equivalents. 
Level 2 – applies to assets or liabilities for which there are inputs other than quoted prices that are observable for the asset or liability such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical assets or liabilities in markets with insufficient volume or infrequent transactions (less active markets); or model-derived valuations in which significant inputs are observable or can be derived principally from, or corroborated by, observable market data. The Company’s certificates of deposit, mutual funds and derivative instruments are classified as Level 2. 
Level 3 – applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant to the measurement of the fair value of the assets or liabilities. There were 0 Level 3 assets or liabilities held by the Company as of November 30, 20192020 or August 31, 2019.2020.
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(a) Assets and Liabilities Measured at Fair Value on a Recurring Basis 
The following tables showsshow, by level within the fair value hierarchy, the Company’s assets and liabilities that are measured at fair value on a recurring basis at November 30, 20192020 and August 31, 2019.2020. The Company did not have any transfers between Level 1 and Level 2levels of fair value measurements during the periods presented. 
Fair Value Measurements at November 30, 2019 Fair Value Measurements at November 30, 2020
(in thousands)(in thousands)Level 1Level 2Level 3Total(in thousands)Level 1Level 2Level 3Total
AssetsAssets    Assets    
Corporate money market funds (1)
Corporate money market funds (1)
$76,293  $—  $—  $76,293  
Corporate money market funds (1)
$201,803 $$$201,803 
Mutual funds (2)
Mutual funds (2)
—  18,710  —  18,710  
Mutual funds (2)
18,166 18,166 
Certificates of deposit (3)
Certificates of deposit (3)
—  7,341  —  7,341  
Certificates of deposit (3)
Derivative instruments (4)
Derivative instruments (4)
—  984  —  984  
Derivative instruments (4)
3,027 3,027 
Total assets measured at fair valueTotal assets measured at fair value$76,293  $27,035  $—  $103,328  Total assets measured at fair value$201,803 $21,193 $$222,996 
LiabilitiesLiabilitiesLiabilities
Derivative instruments (4)
Derivative instruments (4)
$—  $1,275  $—  $1,275  
Derivative instruments (4)
$$5,311 $$5,311 
Total liabilities measured at fair valueTotal liabilities measured at fair value$—  $1,275  $—  $1,275  Total liabilities measured at fair value$$5,311 $$5,311 

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 Fair Value Measurements at August 31, 2020
(in thousands)Level 1Level 2Level 3Total
Assets    
Corporate money market funds (1)
$276,852 $$$276,852 
Mutual funds (2)
17,257 17,257 
Certificates of deposit (3)
2,315 2,315 
Derivative instruments (4)
3,644 3,644 
Total assets measured at fair value$276,852 $23,216 $$300,068 
Liabilities
Derivative instruments (4)
$$5,773 $$5,773 
Total liabilities measured at fair value$$5,773 $$5,773 

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 Fair Value Measurements at August 31, 2019
(in thousands)Level 1Level 2Level 3Total
Assets    
Corporate money market funds (1)
$75,849  $—  $—  $75,849  
Mutual funds (2)
—  18,583  —  18,583  
Certificates of deposit (3)
—  7,090  —  7,090  
Derivative instruments (4)
—  520  —  520  
Total assets measured at fair value$75,849  $26,193  $—  $102,042  
Liabilities
Derivative instruments (4)
$—  $3,575  $—  $3,575  
Total liabilities measured at fair value$—  $3,575  $—  $3,575  
1.The Company’s corporate money market funds are readily convertible into cash and the net asset value of each fund on the last day of the quarter is used to determine its fair value. As such, the Company’s corporate money market funds are classified as Level 1 assets and included in Cash and cash equivalents withinthe Consolidated balance sheets. the Consolidated Balance Sheets.
2.The Company’s mutual funds have a fair value based on the fair value of the underlying investments held by the mutual funds,allocated to each share of the mutual fund using a net asset value approach. The fair value of the underlying investments is based on observable inputs. As such, the Company’s mutual funds are classified as Level 2 and areclassified asInvestments (short-term) on the Consolidated balance sheets.Balance Sheets.
3.The Company’s certificates of deposit held for investmentare not debt securitiessecurities and are classified as Level 2 assets.These certificates of deposithave original maturities greater than three months but less than one year and, as such, are classified as Investments (short-term) within the Consolidated balance sheets.Balance Sheets.
4.The Company utilizes the income approach to measure fair value for its derivative instruments (foreignforeign exchange forward contracts).contracts. The income approach uses pricing models that rely on market observable inputs such asspot, forward and interest rates,as well as credit default swap spreads,and therefore, are classified as Level 2 assets. To estimate fair value for the interest rate swap agreement, the Company utilizes a present value of future cash flows, leveraging a model-derived valuation that uses Level 2 observable inputs such as interest rate yield curves. Refer to Note 6, Derivative Instruments, for more information on the Company's derivative instruments designed as cash flow hedges.
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(b) Assets and Liabilities Measured at Fair Value on a Non-Recurring Basis
Certain assets, including goodwillAssets and intangible assets, and liabilities that are measured at fair value on a non-recurring basis; that is, thenonrecurring basis relate primarily to our tangible fixed assets, operating lease assets, goodwill and intangible assets, and liabilities are not measured at fair value on an ongoing basis but are subject to fair value adjustments in certain circumstances such as when they are deemed to be other-than-temporarily impaired. Goodwill is tested for impairment using a qualitative approach.investments. The fair values of otherthese non-financial assets and liabilities are determined based on valuation techniques using the best information available, and may include quoted market prices, market comparable information, and discounted cash flow projections. AnThe Company reviews goodwill and intangible assets for impairment charge is recorded whenannually, during the cost exceeds its fairfourth quarter of each fiscal year, or as circumstances indicate the possibility for impairment. The Company monitors the carrying value based uponof long-lived assets for impairment whenever events or changes in circumstances indicate the results of such valuations.carrying amount may not be recoverable. During the three months ended November 30, 2019,2020, no fair value adjustments or material fair value measurements were required for the Company’s non-financial assets or liabilities.
(c) Assets and Liabilities Measured at Fair Value for Disclosure Purposes OOnlynly 
As of November 30, 2019,2020, and August 31, 2019,2020, the fair value of the Company’s 2019 Revolving Credit Facility (as defined below in Note 11, Debt), included in Long-term debt within the Consolidated Balance Sheets, was $575.0 million, which approximated its carrying amount given the application of a floating interest rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid. As the interest rate is a variable rate, adjusted based on market conditions, it approximates the current market-rate for similar instruments available to companies with comparable credit quality and maturity, and therefore, the long-term debt is categorized as Level 2 in the fair value hierarchy.
As part of the Truvalue Labs, Inc. ("TVL") acquisition, FactSet assumed an additional $1.1 million in debt included in Long-term debt within the Consolidated Balance Sheets. Refer to Note 7, Acquisition for further discussion on the TVL acquisition.


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6. DERIVATIVE INSTRUMENTS
Cash Flow Hedges 
Foreign Currency Forward Contracts
FactSet conducts business outside the U.S. in several currencies including the British Pound Sterling, Euro, Indian Rupee, and Philippine Peso. As such, the Company is exposed to movements in foreign currency exchange rates compared to the U.S. dollar. The Company utilizes derivative instruments (foreign currency forward contracts) to manage the exposures related to the effects of foreign exchange rate fluctuations and reduce the volatility of earnings and cash flows associated with changes in foreign currency. The Company does not enter into foreign currency forward contracts for trading or speculative purposes and limits counterparties to credit-worthy financial institutions. Refer to Note 12, . See Note 16, Commitments and Contingencies – Concentrations of Credit Risk,Risk, for further discussion on counterparty credit risk. 
In designing a specific hedging approach, FactSet considered several factors, including offsetting exposures, the significance of exposures, the forecasting of risk and the potential effectiveness of the hedge. The gains and losses on foreign currency forward contracts offset the variability in operating expenses associated with currency movements. The changes in fair value for these foreign currency forward contracts are initially reported as a component of accumulatedAccumulated other comprehensive loss ("AOCL") and subsequently reclassified into operatingOperating expenses when the hedge is settled. There was 0 discontinuance of cash flow hedges during the first three months of fiscal 20192021 or 2018,2020, and as such, no corresponding gains or losses related to changes in the value of the Company’s contracts were reclassified into earnings prior to settlement. 
As of November 30, 2019,2020, FactSet maintained the following foreign currency forward contracts to hedge its exposures:
Euro – foreign currency forward contracts to hedge approximately 50% of its Euro exposure through the third quarter of fiscal 2020, and 25% of its exposure during the fourth quarter of fiscal 2020
British Pound Sterling – foreign currency forward contracts to hedge approximately 50%a portion of its British Pound Sterling, exposure through the third quarter of fiscal 2020 and 25% of its exposure through the fourth quarter of fiscal 2020
Euro, Indian Rupee and Philippine Peso exposures. FactSet entered into a series of forward contracts to mitigate its currency exposure ranging from 25% to 75% over their respective hedged periods. The current foreign currency forward contracts are set to hedge approximately 50% of its Indian Rupee exposure throughmature at various points between the thirdsecond quarter of fiscal 2020, and 25% of its exposure2021 through the fourthfirst quarter of fiscal 2020
Philippine Peso – foreign currency forward contracts to hedge approximately 75% of its Philippine Peso exposure through the fourth quarter of fiscal 2020
The following is a summary of all hedging positions and corresponding fair values: 
Currency Hedged
(in thousands, in U.S. dollars)
Gross Notional ValueFair Value Asset (Liability)
November 30, 2019August 31, 2019November 30, 2019August 31, 2019
Euro$24,932  $40,854  $(826) $(1,230) 
Indian Rupee12,920  20,410  (449) (998) 
Philippine Peso19,000  26,000  955  520  
British Pound Sterling16,587  26,436  29  (1,347) 
Total$73,439  $113,700  $(291) $(3,055) 
2022.
As of November 30, 2019,2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱1.0₱1.3 billion and Rs906.4Rs2.4 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €21.7€36.3 million and £12.8£37.6 million, respectively.
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Interest Rate Swap Agreement
On March 5, 2020, FactSet entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the variable interest rate obligation on a portion of its outstanding debt under its 2019 Revolving Credit Facility (as defined below in Note 11, Debt). As of November 30, 2020, FactSet has borrowed $575.0 million of the available $750.0 million under the 2019 Revolving Credit Facility, which bears interest on the outstanding principal amount at a rate equal to contractual one month LIBOR plus a spread using a debt leverage pricing grid, which was 0.875% as of November 30, 2020. Refer to Note 11, Debt, for further discussion on the 2019 Revolving Credit Facility. The variable interest rate on FactSet’s long-term debt can expose the Company to interest rate volatility arising from changes in LIBOR. Under the terms of the interest rate swap agreement, FactSet will pay interest at a fixed rate of 0.7995% and receive variable interest payments based on the same one-month LIBOR utilized to calculate the interest expense from the 2019 Revolving Credit Facility. The interest rate swap agreement matures on March 29, 2024.
As the terms for the interest rate swap agreement align with the 2019 Revolving Credit Facility, the Company does not expect any hedge ineffectiveness. The Company has designated and accounted for this instrument as a cash flow hedge with the unrealized gains or losses on the interest rate swap agreement recorded in AOCL in the Consolidated Balance Sheets. Realized gains or losses are subsequently reclassified into Other expenses in the Consolidated Statement of Income when settled.
The following is a summary of the gross notional values of the derivative instruments: 

(in thousands, in U.S. dollars)
Gross Notional Value
November 30, 2020August 31, 2020
Foreign currency forward contracts$150,298 $129,649 
Interest rate swap agreement287,500 287,500 
Total cash flow hedges$437,798 $417,149 

Fair Value of Derivative Instruments
The following tables provideis a summary of the fair value amountsvalues of the derivative instruments:
Designation of Derivatives
(in thousands)
Balance Sheet LocationNovember 30, 2019August 31, 2019
Derivatives designated as hedging instruments
Assets: Foreign Currency Forward Contracts
 
Prepaid expenses and other current assets$984  $520  
Fair Value of Derivative Instruments
Liabilities: Foreign Currency Forward Contracts
Accounts payable and accrued expenses$(1,275) $3,575  
Derivatives designated as hedging instrumentsDerivatives designated as hedging instrumentsDerivative AssetsDerivative Liabilities
Balance Sheet ClassificationNovember 30, 2020August 31, 2020Balance Sheet ClassificationNovember 30, 2020August 31, 2020
Foreign currency forward contractsForeign currency forward contractsPrepaid expenses and other current assets$3,027 $3,644 Accounts payable and accrued expenses$45 $93 
Interest rate swap agreementInterest rate swap agreementPrepaid expenses and other current assetsAccounts payable and accrued expenses1,447 1,861 
Other AssetsOther non-current liabilities3,819 3,819 
Total cash flow hedgesTotal cash flow hedges$3,027 $3,644 $5,311 $5,773 

All derivatives were designated as hedging instruments as of November 30, 20192020 and August 31, 2019.2020.
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Derivatives in Cash Flow Hedging Relationships
The following table provides the pre-tax effect of derivative instruments in cash flow hedging relationships for each of the three months ended November 30, 20192020 and 2018,2019, respectively:
(in thousands)
Gain Recognized
in AOCL on Derivatives
(Effective Portion)
Location of (Loss) Gain
Reclassified from AOCL
into Income
(Effective Portion)
Loss Reclassified
from AOCL into Income
(Effective Portion)
Derivatives in Cash Flow Hedging Relationships2019201820192018
Foreign currency forward contracts$2,030  $1,943  SG&A$(734) $(399) 

As of November 30, 2019, the Company assessed that these cash flow hedges were effective. All components of each derivative’s gain or loss were
(in thousands)Gain (Loss) Recognized in AOCL on Derivatives Location of Gain (Loss) Reclassified from AOCL into IncomeGain (Loss) Reclassified from AOCL into Income
November 30,November 30,
Derivatives in Cash Flow Hedging Relationships2020201920202019
Foreign currency forward contracts$248 $2,030 SG&A$817 $(734)
Interest rate swap agreement(56)Interest expense, net(470)
Total cash flow hedges$192 $2,030 $347 $(734)
Foreign currency forward contract gains and losses are recorded in the Consolidated Statement of Income in Selling, general, and administrative ("SG&A"). The gain or loss from the interest rate swap agreement is recorded in the Consolidated Statement of Income in Interest expense, net.
As of November 30, 2019,2020, the Company estimates that $0.3net pre-tax derivative gains of $1.1 million of net derivative losses related to its cash flow hedges included in AOCL will be reclassified into earnings within the next 12 months. As of November 30, 2020, FactSet's cash flow hedges were effective, with no amount of ineffectiveness recorded in the Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss were included in the assessment of hedge effectiveness.
Offsetting of Derivative Instruments
FactSet’s master netting and other similar arrangements with its respective counterparties allow for net settlement under certain conditions. As of November 30, 2019,2020, and August 31, 2019,2020, there were no material amounts recorded net on the Consolidated Balance Sheets.
7. OTHER COMPREHENSIVE INCOME (LOSS) AND ACCUMULATED OTHER COMPREHENSIVE LOSSACQUISITION
Truvalue Labs, Inc.
On November 2, 2020, FactSet acquired all of the outstanding shares of TVL for a purchase price of $41.9 million, subject to working capital and other adjustments. TVL is a leading provider of environmental, social, and governance ("ESG") information derived from artificial intelligence. The componentsacquisition of other comprehensive incomeTVL further enhances FactSet's commitment to providing industry leading access to ESG data across its platforms. The TVL purchase price was in excess of the fair value of net assets acquired, resulting in the recognition of goodwill. FactSet expects to finalize the allocation of the purchase price for TVL as soon as possible, but in any event, no later than one year from the three months ended November 30, 2019 and 2018 are as follows: 
 November 30, 2019November 30, 2018
(in thousands)Pre-taxNet of taxPre-taxNet of tax
Foreign currency translation adjustments$7,787  $7,787  $(9,504) $(9,504) 
Net unrealized gain on cash flow hedges recognized in AOCL2,765  2,051  1,626  1,038  
Other comprehensive income (loss)
$10,552  $9,838  $(7,878) $(8,466) 
The components of AOCL are as follows:
(in thousands)November 30, 2019August 31, 2019
Accumulated unrealized losses on cash flow hedges, net of tax$(215) $(2,266) 
Accumulated foreign currency translation adjustments(64,491) (72,278) 
Total accumulated other comprehensive loss$(64,706) $(74,544) 
acquisition date.

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8. SEGMENTINFORMATIONThe preliminary estimated acquisition date fair values of major classes of assets acquired and liabilities assumed are as follows:
Operating segments are defined as components
Estimated Acquisition Date Fair ValueEstimated Acquisition Date Useful LifeAmortization Method
(in thousands)(in years)
Current assets$811 
Amortizable intangible assets
Software technology10,700 13 yearsStraight-line
Client relationships900 12 yearsStraight-line
Trade names2,800 15 yearsStraight-line
Goodwill29,342 
Other non-current assets5,299 
Current liabilities(3,184)
Other non-current liabilities(4,753)
Total purchase price$41,915 
Goodwill totaling $29.3 million represents the excess of an enterprise that have the following characteristics: (i) it engagesTVL purchase price over the fair value of net assets acquired and is included in business activities from which they may earn revenue and incur expense, (ii) its operating results are regularly reviewed by the company's chief operating decision maker ("CODM") for resource allocation decisions and performance assessment, and (iii) its discrete financial information is available. The Company's Chief Executive Officer functions as the CODM.
The Company’s operating segments are aligned with how the Company, including its CODM, manages the business and the demographic markets in which it serves, with a primary focus on providing integrated global financial and economic information. The Company’s internal financial reporting structure is based on 3 segments: the Americas Europe and Asia Pacific.segment. Goodwill generated from the TVL acquisition is not deductible for income tax purposes. The primary workflow solutions within the Americas, Europe and Asia Pacific segments are Research, Analytics and Trading, Content and Technology Solutions and Wealth. These workflow solutions provide global financial and economic information to investment managers, investment banks and other financial services professionals.
The Americas segment serves investment professionals including financial institutions throughout the Americas. The Europe and Asia Pacific segments serve investment professionals located throughout Europe and Asia Pacific, respectively. Segment revenue reflects direct sales to clients based in their respective geographic locations. Each segment records compensation expense (including stock-based compensation), amortization of intangible assets, depreciation of furniture and fixtures, amortization of leasehold improvements, communication costs, professional fees, rent expense, travel, office and other direct expenses.
Expenditures associated with the Company’s data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, located in India, the Philippines, and Latvia, benefit all the Company’s operating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue.
The following tables reflect the results of operations of TVL have been included in the Company's segments:
(in thousands)
For the three months ended November 30, 2019AmericasEuropeAsia PacificTotal
Revenue from clients$231,330  $100,830  $34,498  $366,658  
Segment operating income$49,623  $41,218  $22,345  $113,186  
Total assets$954,636  $645,293  $162,303  $1,762,232  
Capital expenditures$24,024  $1,168  $1,588  $26,780  

For the three months ended November 30, 2018AmericasEuropeAsia PacificTotal
Revenue from clients$222,203  $97,765  $31,672  $351,640  
Segment operating income$43,841  $39,089  $17,609  $100,539  
Total assets$719,961  $536,042  $109,924  $1,365,927  
Capital expenditures$4,105  $1,263  $4,158  $9,526  


Company’s Consolidated Financial Statements, within the Americas segment, since the completion of the acquisition on November 2, 2020. Pro forma information has not been presented because the effect of the TVL acquisition is not material to the Company’s Consolidated Financial Statements.
9.8. GOODWILL
Changes in the carrying amount of goodwill by segment for the three months ended November 30, 20192020 are as follows: 
(in thousands)
AmericasEuropeAsia PacificTotal
Balance at August 31, 2019$386,195  $296,459  $3,075  $685,729  
Foreign currency translations—  5,686  (94) 5,592  
Balance at November 30, 2019$386,195  $302,145  $2,981  $691,321  
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(in thousands)
AmericasEMEAAsia PacificTotal
Balance at August 31, 2020$386,195 $320,427 $3,081 $709,703 
  Acquisitions29,342 29,342 
Foreign currency translations(519)49 (470)
Balance at November 30, 2020$415,537 $319,908 $3,130 $738,575 
Goodwill is not amortized as it is estimated to have an indefinite life. At least annually, the Company is required to test goodwill at the reporting unit level for potential impairment, and, if impaired, write down to fair value based on the present value of discounted cash flows. The Company’s reporting units evaluated for potential impairment were the Americas, EuropeEMEA and Asia Pacific, which reflect the level of internal reporting the Company uses to manage its business and operations. The 3 reporting units are consistent with the reported operating segments as there is no discrete financial information available for the subsidiaries within each operating segment. The Company performed its annual goodwill impairment test during the fourth quarter of fiscal 2019,2020, consistent with the timing of previous years, utilizing a qualitative analysis, and concluded it was more likely than not the fair value of each reporting unit was greater than its respective carrying value and 0no impairment charge was required.
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10. COMMON STOCK AND EARNINGS PER SHARE
On November 15, 2019, FactSet’s Board of Directors approved a regular quarterly dividend of $0.72 per share. The cash dividend of $27.1 million was paid on December 19, 2019 to common stockholders of record at the close of business on November 29, 2019.
Shares of common stock outstanding were as follows:
Three Months Ended November 30,
(in thousands)20192018
Balance, beginning of year at September 1, 2019 and 2018, respectively38,118  38,192  
Common stock issued for employee stock plans135  183  
Repurchase of common stock from employees(1)
(6) (19) 
Repurchase of common stock under the share repurchase program(343) (275) 
Balance at November 30, 2019 and 2018, respectively37,904  38,081  
(1)For the three months endedNovember 30, 2019and2018, the Companyrepurchased5,778and19,350shares, or $1.5 million and$4.3 million, of common stock, respectively, in settlement of employee tax withholding obligations due upon the vesting of restricted stock.
A reconciliation of the weighted average shares outstanding used in the basic and diluted earnings per share ("EPS") computations is as follows:
(in thousands, except per share data)Net Income
(Numerator)
Weighted
Average
Common Shares
(Denominator)
Per Share
Amount
For the three months ended November 30, 2019
Basic EPS
Income available to common stockholders$93,957  37,978  $2.47  
Diluted EPS
Dilutive effect of stock options and restricted stock609  
Income available to common stockholders plus assumed conversions$93,957  38,587  $2.43  
For the three months ended November 30, 2018
Basic EPS
Income available to common stockholders$84,296  38,106  $2.21  
Diluted EPS
Dilutive effect of stock options and restricted stock703  
Income available to common stockholders plus assumed conversions$84,296  38,809  $2.17  
Dilutive potential common shares consist of stock options and unvested performance-based awards. Performance-based awards are omitted from the calculation of diluted EPS until it is determined that the performance criteria has been met at the end of the reporting period. There were 20,128 stock options excluded from the calculation of diluted EPS for the three months ended November 30, 2019, because their inclusion would have been anti-dilutive. In addition, there were 36,501 performance-based awards excluded from the calculation of diluted EPS. For the three months ended November 30, 2018, there were 0 stock options or performance-based awards excluded from the calculation of diluted EPS.
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11.STOCKHOLDERS’ EQUITY
Share Repurchase Program
Repurchases will be made from time to time in the open market and privately negotiated transactions, subject to market conditions. For the three months ended November 30, 2019 and 2018, the Company repurchased 343,000 shares for $84.4 million and 275,000 shares for $60.4 million, respectively.
As of November 30, 2019, $154.2 million remains authorized for future share repurchases. There is no defined number of shares to be repurchased over a specified timeframe through the life of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
Restricted Stock
Restricted stock entitles the holder to shares of common stock as the awards vest over time. During the first three months of fiscal 2020, previously granted restricted stock of 15,376 shares vested and were included in common stock outstanding as of November 30, 2019 (recorded net of 5,778 shares repurchased from employees at a cost of $1.5 million to cover their cost of taxes upon vesting of the restricted stock). During the same comparable period a year ago, 52,611 shares of previously granted restricted stock vested and were included in common stock outstanding as of November 30, 2018 (recorded net of 19,350 shares repurchased from employees at a cost of $4.3 million to cover their cost of taxes upon vesting of the restricted stock).

Dividends
The Company’s Board of Directors declared the following dividends for the first three months of fiscal 2020 and 2019 respectively:
Year EndedDividends per
Share of
Common Stock
Record DateTotal $ Amount
(in thousands)
Payment Date
Fiscal 2020
First Quarter$0.72  November 29, 2019$27,290  December 19, 2019
Fiscal 2019
First Quarter$0.64  November 30, 2018$24,372  December 18, 2018
Cash dividends were paid from existing cash resources. Future dividend payments will depend on the Company’s earnings, capital requirements, financial condition and other factors considered relevant by the Company and is subject to final determination by the Company’s Board of Directors.
12. EMPLOYEE AND NON-EMPLOYEE DIRECTOR STOCK OPTION AND RETIREMENT PLANS
Stock Compensation Activity
Stock Option Awards
Stock options granted during the first three months of fiscal 2020, related to the employee grant on November 1, 2019 under the FactSet Research Systems Inc. Stock Option and Award Plan, as Amended and Restated (the "LTIP"). FactSet granted 412,098 non-performance-based employee stock options, with an exercise price of $255.87 and estimated fair value of $60.19 per share using the lattice-binomial option-pricing model. The stock options awards vest 20% annually on the anniversary date of the grant and are fully vested after five years, expiring ten years from the date of grant.
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The estimated fair value of employee stock options granted on November 1, 2019 was determined with the following assumptions:
November 1, 2019 Grant Details
Term structure of risk-free interest rate1.59% - 1.79%
Expected life (years)7.22
Term structure of volatility23% - 26%
Dividend yield1.09%
Estimated fair value $ 60.19
Exercise price $ 255.87
Fair value as a percentage of exercise price23.5%
Restricted Stock Units
During the first three months of fiscal 2020, FactSet granted 29,817 non-performance based restricted stock units ("RSUs") and 36,501 performance-based restricted stock units ("PRSUs") related to the annual employee grant on November 1, 2019, with a weighted average grant date fair value of $245.48 under the LTIP plan. The RSUs and PRSUs granted to employees entitle the holder to shares of common stock as the unit vests over time or the performance period, but not to dividends declared on the underlying shares, while the restricted stock is unvested. The grant date fair value of restricted stock units is measured by reducing the grant date price of FactSet's share by the present value of the dividends expected to be paid on the underlying stock during the requisite service period, discounted at the appropriate risk-free interest rate. The RSUs vest 20% annually on the anniversary date of grant and are fully vested after five years, expiring ten years from the date of grant. The PRSUs cliff vest three years from the anniversary date of grant based on the achievement of certain performance metrics and expire ten years from the date of grant.
Employee Stock Purchase Plan
Shares of FactSet common stock may be purchased by eligible employees under the FactSet Research Systems Inc. Employee Stock Purchase Plan, as Amended and Restated (the "ESPP") in three-month intervals. The purchase price is equal to 85% of the lesser of, the fair market value of the Company’s common stock on the first day or the last day of each three-month offering period. Employee purchases may not exceed 10% of their gross compensation and a $25,000 contribution limit during an offering period.
During the three months ended November 30, 2019, employees purchased 11,159 shares at a weighted average price of $220.70 compared to 13,095 shares at a weighted average price of $197.34 for the three months ended November 30, 2018. At November 30, 2019, the ESPP had 209,251 shares reserved for future issuance.
Stock-based Compensation
The Company recognized total stock-based compensation expense of $9.8 million and $8.4 million, during the three months ended November 30, 2019 and 2018, respectively. As of November 30, 2019, $107.4 million of total unrecognized compensation expense related to non-vested equity awards is expected to be recognized over a weighted average period of 3.5 years. Stock-based compensation expense related to the ESPP was $0.5 million for both the three months ended November 30, 2019 and 2018. There was 0 stock-based compensation capitalized for the three months ended November 30, 2019 or 2018.
As of November 30, 2019, FactSet had 5.5 million share-based awards available for grant under the LTIP and 0.3 million share-based awards available for grant under the Non-Employee Directors' Stock Option and Award Plan, as Amended and Restated.
13.9. INCOME TAXES
Income tax expense is based on taxable income determined in accordance with current enacted laws and tax rates. Deferred income taxes are recorded for the temporary differences between the financial statement and the tax bases of assets and liabilities using currently enacted tax rates.
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Provision for Income Taxes
The provision for income taxes is as follows:
Three Months Ended November 30,Three Months Ended November 30,
(in thousands)(in thousands)20192018(in thousands)20202019
Income before income taxesIncome before income taxes$108,741  $95,943  Income before income taxes$120,232 $108,741 
Provision for income taxesProvision for income taxes$14,784  $11,647  Provision for income taxes$19,026 $14,784 
Effective tax rateEffective tax rate13.6 %12.1 %Effective tax rate15.8 %13.6 %
FactSet’s effective tax rate is based on recurring factors and nonrecurring events, including the taxation of foreign income. The Company’s effective tax rate will vary based on, among other things, changes in levels of foreign income, as well as discrete and other nonrecurring events that may not be predictable. FactSet’s effective tax rate is lower than the applicable U.S. corporate income tax rate for the three months ended November 30, 2019 due to 2020 driven mainly by research and development ("R&D&D") tax benefits,credits and a foreign derived intangible income deduction ("FDII"), and excess deduction. The effective tax rate for the three months ended November 30, 2020 is further reduced by windfall tax benefits associated with share-based payments.from stock-based compensation.
For the three months ended November 30, 2019,2020, the provision for income taxes was $19.0 million, compared to $14.8 million an increase of 26.9% from the same period a year ago. The provision increased due to higher operating income and a reduction in income tax benefits for the three months ended November 30, 2019,2020, compared to the priorsame period a year period. Incomeago. The income tax benefit for the three months ended November 30, 2020 was $3.0 million related to windfall tax benefits from stock-based compensation compared to $5.9 million for the three months ended November 30, 2019 were $5.9 million duerelated to the remeasurement of a foreign net deferred tax position due to changes in the jurisdiction's tax rate, finalizing prior years' tax returns, and windfall tax benefits from stock-based compensation, comparedcompensation.
10. LEASES
FactSet primarily leases real estate for office space under various operating lease agreements. FactSet reviews new arrangements at inception to evaluate whether the Company obtains substantially all the economic benefits of and has the right to control the use of an asset. If FactSet determines that an arrangement qualifies as a $6.4lease, a lease liability and a corresponding lease right-of-use ("ROU") asset are recognized on the lease commencement date. As of November 30, 2020, the Company’s leases have remaining terms of less than one year to just over 15 years.
In determining the amount of lease payments used in measuring each lease ROU asset and lease liability, FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess under the new standard the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component, which FactSet recognizes over the expected lease term on a straight-line expense basis in occupancy costs (a component of SG&A expense). The Company has also elected to apply the short-term lease exception to not recognize lease ROU assets and lease liabilities for leases with a term of 12 months or less. FactSet will recognize these lease payments on a straight-line basis over the lease term in Occupancy costs (a component of SG&A expense).
The adoption of the lease standard primarily related to the Company’s real estate operating leases. As of November 30, 2020, the Company recognized $257.6 million benefitof Lease right-of-use assets, net(initially measured as the lease liabilities, adjusted for deferred rent and lease incentives) and combined Current and Long-term lease liabilities of $310.7 million in the prior year period dueConsolidated Balance Sheet. The lease ROU assets and lease liabilities recognized did not include any renewal or termination options that were not yet reasonably certain to windfall tax benefits from stock-based compensationbe exercised.
Lease liabilities are measured as the present value of the future minimum lease payments, which includes fixed lease payments and certain qualifying index-based variable payments, over the lease term. The present value is calculated using FactSet’s incremental borrowing rate ("IBR") within the geography where the leased asset is located as there is no rate implicit in the
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Company’s operating lease arrangements. As FactSet does not have any outstanding public debt, the Company estimates the IBR based on FactSet’s estimated credit rating and available market information. The IBR is determined at lease commencement, or as of September 1, 2019 for operating leases in existence upon adoption of ASC 842. The IBR is subsequently reassessed upon any modification to the lease arrangement.
The following table reconciles FactSet’s future undiscounted cash flows related to the Company’s operating leases and the revisionreconciliation to the Current and Long-term lease liabilities as of November 30, 2020:
(in thousands)
Minimum Lease
Payments
Fiscal Years Ended August 31,
2021 (remaining nine months)$32,134 
202241,942 
202338,317 
202436,510 
202535,815 
Thereafter198,108 
Total$382,826 
Less: Imputed interest72,149 
Present value$310,677 
The components of lease cost related to the operating leases were as follows:
Three Months Ended November 30,
(in millions)
20202019
Operating lease cost1
$10.7 $10.6 
Variable lease cost2
$3.4 $5.0 
1.Operating lease costs include fixed lease payments and qualifying index-based variable payments that qualified for lease accounting under ASC 842, Leases and complied with the practical expedients and exceptions elected by FactSet.
2.Variable lease costs were not included in the measurement of the one-time transition tax on accumulated earningslease liabilities and profits of foreign subsidiaries permitted by the TCJA.
FactSet finalized the accountingare primarily related to variable non-lease costs and leases that qualified for the tax effects ofshort-term lease exception. These variable non-lease costs included costs that were not fixed at the TCJA with respectlease commencement date and are not dependent on an index or rate. These cost relate to utilities, real estate taxes, insurance and maintenance.
The following table summarizes the Company's lease term and discount rate assumptions related to the one-time transition tax, howeveroperating leases recorded on the tax effects may be affected by changes in interpretations atConsolidated Balance Sheets:
November 30, 2020August 31, 2020
Weighted average remaining lease term (in years)
10.010.1
Weighted average discount rate (IBR)
4.3 %4.2 %

The following table summarizes supplemental cash flow information related to the federal and state levels, and any additional regulatory guidance that may be issued.Company's operating leases:
Three Months Ended November 30,
(in thousands)
20202019
Cash paid for amounts included in the measurement of lease liabilities$9.7 $10.5 
Lease ROU assets obtained in exchange for lease liabilities$1.1 $2.1 

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14.Table of Contents
11. DEBT
FactSet’s debt obligations at November 30, 2020 and August 31, 2020 consisted of the following:
(in thousands)(in thousands)November 30, 2019August 31, 2019(in thousands)November 30, 2020August 31, 2020
2019 Revolving Credit Facility (maturity date of March 29, 2024)$575,000  $575,000  
2019 Revolving Credit Facility2019 Revolving Credit Facility$575,000 $575,000 
2019 Revolving Credit Facility loan origination fees2019 Revolving Credit Facility loan origination fees(600)(646)
Other Long-term debt1
Other Long-term debt1
1,111 
Long-term debtLong-term debt$575,511 $574,354 
1This debt was acquired as part of the TVL acquisition, refer to Note 7, Acquisition, for more information on the acquisition.
On March 29, 2019, the Company entered into the 2019 Credit Agreement (the "2019 Credit Agreement")a credit agreement between FactSet, as the borrower, and PNC Bank, National Association ("PNC"), as the administrative agent and lender.lender (the "2019 Credit Agreement"). The 2019 Credit Agreement provides for a $750.0 million revolving credit facility (the "2019 Revolving Credit Facility"). FactSet may request borrowings under the 2019 Revolving Credit Facility until its maturity date of March 29, 2024. The 2019 Credit Agreement also allows FactSet, subject to certain requirements, to arrange for additional borrowings with PNC for an aggregate amount up to $500.0 million, provided that any such request for additional borrowings must be in a minimum amount of $25.0 million.
FactSet borrowed $575.0 million of the available $750.0 million provided by the 2019 Revolving Credit Facility, resulting in $175.0 million available to be withdrawn. FactSet is required to pay a commitment fee using a pricing grid currently at 0.10% based on the daily amount by which the available balance in the 2019 Revolving Credit Facility exceeds the borrowed amount. All outstanding loan amounts are reported as Long-term debt within the Consolidated balance sheetsBalance Sheets at November 30, 2019.2020. The principal balance is payable in full on the maturity date.
The fair value of the Company's long-term debt under the 2019 Revolving Credit Facility was $575.0 million as of November 30, 2019,2020, which the Company believes approximates the carrying amount as the terms and interest raterates approximate market rates given its floating interest rate basis. Borrowings under the loan2019 Revolving Credit Facility bear interest on the outstanding principal amount at a rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid, currently at 0.875%. For the three months ended November 30, 2020 and 2019, and 2018, the CompanyFactSet recorded interest expense of $4.2 million and $4.7 million on its outstanding debt, amounts, respectively. Theincluding the amortization of debt issuance costs of $2.1 million and $4.2 million, respectively, net of the effects of the interest rate swap agreement. Including the effects of the interest rate swap agreement, the year-to-date weighted average interest rate on amounts outstanding under our credit facilitiesthe Company's 2019 Revolving Credit Facility was 2.59%1.40% and 3.35%2.20% as of November 30, 20192020 and August 31, 2019,2020, respectively. Refer to Note 6, Derivative Instruments for further discussion on the interest rate swap agreement. Interest on the loan outstanding under the 2019 Revolving Credit Facility is payable quarterly, in arrears, and on the maturity date.
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During fiscal 2019, FactSet incurred approximately $0.9 million in debt issuance costs related to the 2019 Credit Agreement. These costs were capitalized as loan origination fees and are amortized into interest expense ratably over the term of the 2019 Credit Agreement.
The 2019 Credit Agreement contains covenants and requirements restricting certain FactSet activities, which are usual and customary for this type of loan. In addition, the 2019 Credit Agreement requires that FactSet maintainsmaintain a consolidated net leverage ratio, as measured by total net funded debt/EBITDA below a specified level as of the end of each fiscal quarter. The Company was in compliance with all the covenants and requirements within the 2019 Credit Agreement as of November 30, 2019.
15. LEASES

In February 2016, the FASB issued an accounting standard update related to accounting for leases. The update requires the recognition of lease right-of use (“ROU”) assets and liabilities on the balance sheet and the disclosure of qualitative and quantitative information about leasing arrangements. FactSet adopted the standard as of September 1, 2019, using a modified retrospective approach to record the required cumulative effect adjustments to the opening balance sheet in the period of adoption.

FactSet reviews new arrangements at inception to evaluate whether the Company obtains substantially all the economic benefits of and has the right to control the use of an asset. If FactSet determines that an arrangement qualifies as a lease, a lease liability and a corresponding lease right-of-use (“ROU”) asset is recognized on the lease commencement date which includes fixed lease payments and certain qualifying index-based variable payments.

In determining the amount of lease payments used in measuring ROU assets and lease liabilities, FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess under the new standard the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component. The Company has also elected to apply the short-term lease exception to not recognize lease liabilities and right-of-use assets for leases with a term of 12 months or less. FactSet will recognize these lease payments on a straight-line basis over the lease term in Occupancy expense (a component of SG&A expense).
The adoption of the lease standard primarily related to the Company’s real estate operating leases. As a result of the adoption of the standard, the Company recognized lease liabilities (initially measured at the present value of the future minimum lease payments over the remaining lease term at the commencement date) of $266.4 million as of November 30, 2019, included in Current lease liabilities and Lease liabilities on the Consolidated Balance Sheets. The Company also recognized right-of-use (“ROU”) assets (initially measured as the lease liabilities, adjusted for deferred rent and lease incentives) of $217.0 million as of November 30, 2019, included in Lease right-of-use assets, net on the Consolidated Balance Sheets.
Lease liabilities are measured as the present value of the future minimum lease payments over the lease term using FactSet’s incremental borrowing rate within the geography where the leased asset is located, as there is no rate implicit in the Company’s operating lease arrangements. As FactSet does not have any outstanding public debt, the Company estimates the incremental borrowing rate based on FactSet’s estimated credit rating and available market information. The incremental borrowing rate was determined at lease commencement, or as of September 1, 2019 for operating leases in existence upon adoption of ASC 842. The incremental borrowing rate is subsequently reassessed upon a modification to the lease arrangement.
As of November 30, 2019, the Company’s leases have remaining terms of less than one year to 16 years. The ROU assets and lease liabilities recognized did not include any renewal or termination options that were not yet reasonably certain to be exercised. FactSet’s operating lease net expense for the three months ended November 30, 2019 was $10.6 million.Charges related to our operating leases that are variable and therefore not included in the measurement of the lease liabilities were $5.0 million for the three months ended November 30, 2019.
2020.
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The following table reconciles FactSet’s future undiscounted cash flows related to the Company’s operating leases and the reconciliation to the operating lease liability as of November 30, 2019:

(in thousands)
Minimum Lease
Payments
Years ended August 31,
Remainder of 2020$28,448  
202136,561  
202231,601  
202328,318  
202426,888  
Thereafter173,946  
     Total Undiscounted lease Payments325,762  
     Less: Imputed Interest59,316  
          Present value of total lease payments$266,446  
As of November 30, 2019, the Company has entered into an additional real estate lease in the Philippines which has not yet commenced and is therefore not part of the table above nor included in the lease right-of-use assets and liabilities. This lease will commence when the Company obtains possession of the underlying leased asset which is expected to be in phases during the second and third quarters of fiscal 2020. The lease is for approximately 10 years and has undiscounted future rent payments of approximately $74 million.
The following table presents other information related to the operating leases recorded on the Consolidated Balance Sheets as of November 30, 2019:
Weighted average remaining lease term (in years)
10.5
Weighted average discount rate (IBR)
3.8%
Cash paid for amounts included in the measurement of lease liabilities (in millions)
 $ 10.5

16.12. COMMITMENTS AND CONTINGENCIES
Commitments represent obligations, such as those for future purchases of goods or services, that are not yet recorded on the balance sheet as liabilities. FactSet records liabilities for commitments when incurred (i.e., when the goods or services are received).
Purchase Commitments with Suppliers and Vendors
Purchase commitmentsobligations represent payments due in future periods in respect of commitments to the Company’s various data vendors as well as commitments to purchase goods and services such as telecommunication and computer maintenance services. These purchase commitments are agreements that are enforceable and legally binding on FactSet, and they specify all significant terms, including: fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. As of August 31, 2019,2020, the Company had total purchase commitments with suppliers of $69.9$226.0 million. During the three months ended November 30, 2020, FactSet entered into a software subscription agreement with total purchase commitments of approximately $10.0 million with a contract term of three years. There were no other material changes in the Company’s purchase commitments during the first three months of fiscalended November 30, 2020.
Letters of Credit
ApproximatelyFrom time to time, FactSet is required to obtain letters of credit in the ordinary course of business, with approximately $2.9 million of standby letters of credit have been issued during the ordinary course of business in connection with the Company’s current leased office spaceoutstanding as of November 30, 2019.2020. These standby letters of credit utilize the same covenants included in the 2019 Credit Agreement, referAgreement. Refer to Note 14 11, Debt for more information.
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Table of Contentsinformation on these covenants.
Contingencies
Income Taxes
Uncertain income tax positions are accounted for in accordance with applicable accounting guidance,, refer to Note 13 9, Income Taxes, for further details. FactSet is currently under audit by tax authorities and has reserved for potential adjustments to its provision for income taxes that may result from examinations by, or any negotiated settlements with, these tax authorities. The Company believes that the final outcome of these examinations or settlements will not have a material effect on its results of operations. If events occur which indicate payment of these amounts is unnecessary, the reversal of the liabilities would result in the recognition of tax benefits in the period FactSet determines the liabilities are no longer necessary. If the Company’s estimates of the federal, state, and foreign income tax liabilities are less than the ultimate assessment, a further charge to expense would result.
Legal Matters
FactSet accrues non-income tax liabilities for contingencies when management believes that a loss is probable, and the amounts can be reasonably estimated, while contingent gains are recognized only when realized. The Company is engaged in various legal proceedings, claims and litigation that have arisen in the ordinary course of business, including employment matters, commercial and intellectual property litigation. The outcome of all the matters against the Company is subject to future resolution, including the uncertainties of litigation. Based on information available at November 30, 2019,2020, FactSet’s management believes that the ultimate outcome of these unresolved matters against the Company, individually or in the aggregate, will not have a material adverse effect on the Company's consolidated financial position, its results of operations or its cash flows.
Sales Tax Matters
In August 2019, FactSet received a Notice of Intent to Assess (the "Notice") additional sales taxes, interest and underpayment penalties from the Commonwealth of Massachusetts Department of Revenue (the "Commonwealth") relating to prior tax periods. The Notice follows FactSet's previously disclosed response to a letter from the Commonwealth requesting additional sales information. Based upon the Notice, it is the Commonwealth's intention to assess sales/use tax, interest and penalties on previously recorded sales transactions. The Company filed an appeal to the Notice and intends to contest any such assessment, if assessed, and continues to cooperate with the Commonwealth's inquiry. Due to the uncertainty surrounding the assessment process, the Company is unable to reasonably estimate the ultimate outcome of this matter and, as such, has not recorded a liability as of November 30, 2019. While2020. FactSet believes that it will ultimately prevail if the Company is presented with a formal assessment; however, if FactSet does not prevail, the amount could have a material impact on the Company’s consolidated financial position, cash flows and results of operations.
Indemnifications
As permitted or required under Delaware law and to the maximum extent allowable under that law, FactSet has certain obligations to indemnify its current and former officers and directors for certain events or occurrences while the officer or director is, or was, serving at FactSet’s request in such capacity. These indemnification obligations are valid as long as the director or officer acted in good faith and in a manner the person reasonably believed to be in, or not opposed to, the best
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interests of the Company, and with respect to any criminal action or proceeding, had no reasonable cause to believe his or her conduct was unlawful. The maximum potential amount of future payments FactSet could be required to make under these indemnification obligations is unlimited; however, FactSet has a director and officer insurance policy that it believes mitigates FactSet’s exposure and may enable FactSet to recover a portion of any future amounts paid. The Company believes the estimated fair value of these indemnification obligations is immaterial.

Concentrations of Credit Risk
Cash equivalents
CashFinancial instruments that potentially subject FactSet to concentrations of credit risk consist primarily of cash, cash equivalents and investment securities. The Company is exposed to credit risk for cash and cash equivalents held in financial institutions in the event of a default, to the extent that such amounts are maintained primarily with fivein excess of applicable insurance limits. To mitigate associated concentration risk, FactSet utilizes credit-worthy financial institutions. Deposits held with banks may exceed the amount of insurance provided on such deposits. These deposits may be redeemed upon demand and are maintained with financial institutions, with reputable credit, and therefore, bear minimal credit risk. The Company also seeks to mitigate its credit risks by spreading such risks across multiple counterparties and monitoring the risk profiles of these counterparties.
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Accounts Receivable
Accounts receivable are unsecured and are derived from revenue earned from clients located around the globe. The Company does not require collateral from its clients but performs credit evaluations on an ongoing basis. The Company maintains reserves for potential write-offs and evaluates the adequacy of the reserves periodically. These losses have historically been within expectations. No single client represented 10% or more than 3% of FactSet’s total subscription revenue in any period presented. At November 30, 2019, the Company’s largest individual client accounted for approximately 3% of total annual subscriptions, and subscriptions from the ten largest clients did not surpass 15% of total annual subscriptions, consistent with August 31, 2019. As of November 30, 2019,2020, the receivable reserve was $8.9$7.3 million compared to $10.5$8.0 million as of August 31, 2019.2020.
Derivative Instruments
As a result of theFactSet's use of derivative instruments exposes the Company is exposed to counterparty credit risk. The Company has incorporated counterparty credit risk into the fair value of its derivative assets and its own credit risk into the value of the Company’s derivative liabilities, when applicable. For derivative instruments, the Company calculates credit risk from observable data related to credit default swaps ("CDS") as quoted by publicly available information. Counterparty risk is represented by CDS spreads related to the senior secured debtextent that the counterparties may be unable to meet the terms of the respective bank with whom the Company has executed these derivative transactions.their agreements. To mitigate counterparty credit risk, the Company enters into contracts with largelimits counterparties to credit-worthy financial institutions and regularly reviews itsdistributes contracts among these institutions to reduce the concentration of credit exposure balances as well as the creditworthiness of the counterparties. For the Company’s liabilities, as CDS spread information is not available forrisk. FactSet the Company’s credit risk is determined based on using a simple average of CDS spreads for peer companies. The Company does not expect any losses as a result of default of its counterparties.
Concentrations of Other Risk
Data Content Providers
Certain data sets that FactSet relies on havecertain data sets where there are a limited number of suppliers, although thesuppliers. The Company makes every effort to assure that, where reasonable, alternative sources are available. FactSet is not dependent on any one third-party data supplier in order to meet the needs of its clients. FactSet combines the data from these commercial databases into its own dedicated single online service, which the client accessesits clients access to perform their analysis. No single vendor or data supplier represented more than 10% of FactSet's total data costs for the three months ended November 30, 2020 or November 30, 2019.
13.STOCKHOLDERS’ EQUITY
Shares of common stock outstanding were as follows:
Three Months Ended November 30,
(in thousands)20202019
Balance, beginning of year at September 1, 2020 and 2019, respectively38,030 38,118 
Common stock issued for employee stock plans117 135 
Repurchase of common stock from employees(1)
(7)(6)
Repurchase of common stock under the share repurchase program(132)(343)
Balance at November 30, 2020 and November 30, 2019, respectively38,008 37,904 
(1)For the three months ended November 30, 2020 and November 30, 2019, the Company repurchased 6,728 and 2018,5,778 shares, or $2.1 million and $1.5 million, of common stock, respectively, in settlement of employee tax withholding obligations due upon the vesting of restricted stock and exercise of stock options.
Share Repurchase Program
Repurchases of shares of common stock are made from time to time in the open market and privately negotiated transactions, subject to market conditions. For the three months ended November 30, 2020 and 2019, the Company repurchased 131,800 shares for $43.1 million and 343,000 shares for $84.4 million, respectively.
17. Subsequent Event
On January 9, 2020, Mr. Franck A.R. Gossieaux, the Company’s Executive Vice President, Global Head of Sales and Client Solutions will assume the title of Executive Vice President, Chief Revenue Officer. Ms. Rachel R. Stern, the Executive Vice President, General Counsel and Secretary will assume the title of Executive Vice President, Chief Legal Officer and Global Head of Strategic Resources. Ms. Stern will also continue as Corporate Secretary. The titles were updated to align with the executives’ current roles and responsibilities.
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On March 24, 2020, the Board of Directors of FactSet approved a $220.0 million increase to the existing share repurchase program. As of November 30, 2020, $215.9 million remained authorized for future share repurchases. There is no defined number of shares to be repurchased over a specified timeframe through the life of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
Restricted Stock
Restricted stock awards entitle the holders to receive shares of common stock as the awards vest over time. For the three months ended November 30, 2020, 17,946 shares of previously granted restricted stock vested and were included in common stock outstanding as of November 30, 2020 (recorded net of 6,728 shares repurchased from employees at a cost of $2.1 million to cover their cost of taxes upon vesting of the restricted stock). During the three months ended November 30, 2019, 15,376 shares of previously granted restricted stock vested and were included in common stock outstanding as of November 30, 2019 (recorded net of 5,778 shares repurchased from employees at a cost of $1.5 million to cover their cost of taxes upon vesting of the restricted stock).

Dividends
The Company’s Board of Directors declared the following dividends for the first three months of fiscal 2021 and 2020 respectively:
Year EndedDividends per
Share of
Common Stock
Record DateTotal $ Amount
(in thousands)
Payment Date
Fiscal 2021
First Quarter$0.77 November 30, 2020$29,266 December 17, 2020
Fiscal 2020
First Quarter$0.72 November 29, 2019$27,291 December 19, 2019
Future cash dividend payments will depend on the Company’s earnings, capital requirements, financial condition and other factors considered relevant by the Company and are subject to final determination by the Company’s Board of Directors.
Accumulated Other Comprehensive Loss
The components of AOCL are as follows:
(in thousands)November 30, 2020August 31, 2020
Accumulated unrealized losses on cash flow hedges$(1,707)$(1,591)
Accumulated foreign currency translation adjustments(37,369)(37,702)
Total AOCL$(39,076)$(39,293)

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14.EARNINGS PER SHARE
A reconciliation of the weighted average shares outstanding used in the basic and diluted earnings per share ("EPS") computations is as follows:
(in thousands, except per share data)Net Income
(Numerator)
Weighted
Average
Common Shares
(Denominator)
Per Share
Amount
For the three months ended November 30, 2020
Basic EPS
Income available to common stockholders$101,206 38,007 $2.66 
Diluted EPS
Dilutive effect of stock options and restricted stock690 
Income available to common stockholders plus assumed conversions$101,206 38,697 $2.62 
For the three months ended November 30, 2019
Basic EPS
Income available to common stockholders$93,957 37,978 $2.47 
Diluted EPS
Dilutive effect of stock options and restricted stock609 
Income available to common stockholders plus assumed conversions$93,957 38,587 $2.43 
Dilutive potential common shares consist of stock options and unvested performance-based awards. There were 1,750 stock options excluded from the calculation of diluted EPS for the three months ended November 30, 2020, because their inclusion would have been anti-dilutive. For the three months ended November 30, 2019, the number of stock options excluded from calculation of diluted EPS was 20,128.
Performance-based awards are omitted from the calculation of diluted EPS until it is determined that the performance criteria has been met at the end of the reporting period. For the three months ended November 30, 2020, there were 72,090 performance-based awards excluded from the calculation of diluted EPS. For the three months ended November 30, 2019, there were 36,501 performance-based awards excluded from the calculation of diluted EPS.
15. STOCK-BASED COMPENSATION
Stock-based Compensation
The Company recognized total stock-based compensation expense of $11.3 million and $9.8 million during the three months ended November 30, 2020 and 2019, respectively. As of November 30, 2020, $117.0 million of total unrecognized compensation expense related to non-vested equity awards is expected to be recognized over a weighted average period of 3.4 years. Stock-based compensation expense related to the FactSet Research Systems Inc. Employee Stock Purchase Plan, as Amended and Restated (the "ESPP") was $0.5 million for both the three months ended November 30, 2020 and 2019.
As of November 30, 2020, FactSet had 5.1 million share-based awards available for grant under the FactSet Research Systems Inc. Stock Option and Award Plan, as Amended and Restated (the "LTIP") and 0.2 million share-based awards available for grant under the FactSet Research Systems Inc. Non-Employee Directors' Stock Option and Award Plan, as Amended and Restated (the "Director Plan").
Employee Stock Option Awards
During the three months ended November 30, 2020, FactSet granted 408,093 stock options with a weighted average exercise price of $316.71 to existing employees of the Company, using the lattice-binomial option-pricing model. The majority of the stock options granted during the first three months of fiscal 2021 related to the annual employee grant on November 9, 2020 under the LTIP. These stock option awards vest 20% annually on the anniversary date of the grant and are fully vested after five years, expiring ten years from the date of grant.
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The estimated fair value of employee stock options granted on November 9, 2020 was determined with the following assumptions:
November 9, 2020 Grant Details
Risk-free interest rate0.10% - 0.80%
Expected life (years)7.13
Expected volatility27.5 %
Dividend yield0.91 %
Estimated fair value$78.23
Exercise price$316.71
Fair value as a percentage of exercise price24.7 %
Non-Employee Director Stock Option Grant
The Director Plan provides for the grant of share-based awards, including stock options, to non-employee directors of FactSet. As of November 30, 2020, shares available for future grant under the Director Plan were 249,886. The expiration date of the Director Plan is December 19, 2027.
Restricted Stock Units
During the first three months of fiscal 2021, FactSet granted 41,358 non-performance based restricted stock units ("RSUs") and 36,424 performance-based restricted stock units ("PRSUs"). RSUs and PRSUs granted during the period were related to the annual employee grant on November 9, 2020. The RSUs and PRSUs granted had a weighted average grant date fair value of $306.37 under the LTIP. The RSUs and PRSUs granted to employees entitle the holders to shares of common stock as the units vest over time or the performance period, but not to dividends declared on the underlying shares while the restricted stock is unvested. The grant date fair value of restricted stock units is measured by reducing the grant date price of FactSet's common stock by the present value of the dividends expected to be paid on the underlying stock during the requisite service period, discounted at the appropriate risk-free interest rate. The majority of the RSUs granted vest 20% annually on the anniversary date of grant and are fully vested after five years and the majority of the granted PRSUs cliff vest on the third anniversary of the grant date, subject to the achievement of certain performance metrics. The remaining RSUs and PRSUs were granted to TVL employees as part of their transition to FactSet and vest 50% on the second anniversary of grant and 25% percent on each of the third and fourth anniversaries of grant, subject to the achievement of certain performance metrics for the PRSUs.
Employee Stock Purchase Plan
Shares of FactSet common stock may be purchased by eligible employees under the ESPP in three-month intervals. The purchase price is equal to 85% of the lesser of the fair market value of the Company’s common stock on the first day or the last day of each three-month offering period. Employee purchases may not exceed 10% of their gross compensation and there is a $25,000 contribution limit per employee during an offering period. Dividends paid on shares held in the ESPP are used to purchase additional ESPP shares at the market price on the dividend payment date.
During the three months ended November 30, 2020, employees purchased 9,269 shares at a weighted average price of $286.58 compared to 11,159 shares at a weighted average price of $220.70 for the three months ended November 30, 2019. At November 30, 2020, the ESPP had 168,535 shares reserved for future issuance.
16. SEGMENTINFORMATION
Operating segments are defined as components of an enterprise that have the following characteristics: (i) it engages in business activities from which it may earn revenue and incur expense, (ii) its operating results are regularly reviewed by the company's chief operating decision maker ("CODM") for resource allocation decisions and performance assessment, and (iii) its discrete financial information is available. The Company's Chief Executive Officer functions as FactSet's CODM.
The Company’s operating segments are aligned with how the Company, including its CODM, manages the business and the geographic markets in which it serves, with a primary focus on providing integrated global financial and economic information. The Company’s internal financial reporting structure is based on 3 segments: the Americas, EMEA and Asia Pacific. Within each of the segments, the Company primarily delivers insight and information through four workflow solutions including Research, Analytics and Trading, CTS and Wealth. These workflow solutions provide global financial and economic information to investment managers, investment banks and other financial services professionals.
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The Americas segment serves our clients throughout North, Central, and South America. The EMEA segment serves our clients in countries in Europe and Africa. The Asia Pacific segment serves our clients in countries in Asia and Australia. Segment revenue reflects sales to clients based in these respective geographic locations.
Each segment records compensation expense (including stock-based compensation), amortization of intangible assets, depreciation of furniture and fixtures, amortization of leasehold improvements, communication costs, professional fees, rent expense, travel, office and other direct expenses. Expenditures associated with the Company’s data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, located in India, the Philippines, and Latvia, benefit all the Company’s operating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue.
The following tables reflect the results of operations of the Company's segments for the three months ended November 30, 2020 and November 30, 2019:
(in thousands)AmericasEMEAAsia PacificTotal
For the three months ended November 30, 2020
   Revenue$244,337 $105,777 $38,092 $388,206 
   Operating income$56,376 $40,634 $24,021 $121,031 
   Capital expenditures$9,560 $319 $8,454 $18,333 
For the three months ended November 30, 2019
   Revenue$231,330 $100,830 $34,498 $366,658 
   Operating income$49,623 $41,218 $22,345 $113,186 
   Capital expenditures$24,024 $1,168 $1,588 $26,780 
The following table reflects the total assets for the Company's segments:
Segment Assets (in thousands)
November 30, 2020August 31, 2020
Americas$1,071,502 $1,111,600 
EMEA807,156 757,524 
Asia Pacific220,768 214,264 
Total assets$2,099,426 $2,083,388 









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ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
This Management’s Discussion and Analysis of Financial Condition and Results of Operations should be read in conjunction with the Consolidated Financial Statements and related notes included in this Quarterly Report on Form 10-Q, our Annual Report on Form 10-K for the fiscal year ended August 31, 2020, our Current Reports on Form 8-K and our other filings with the Securities and Exchange Commission. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed below. Factors that could cause such differences include, but are not limited to, those identified below and those discussed in Item 1A. Risk Factors of this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended August 31, 2020.
Management’s Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") is designed to provide a reader of our financial statements with a narrative from the perspective of our management on our financial condition, results of operations, liquidity and certain other factors that may affect our future results. Our MD&A is presented in the following sections:
Executive Overview
Key Metrics
Results of Operations
LiquidityNon-GAAP Financial Measures
Liquidity and Capital Resources
Foreign Currency
Off-Balance Sheet Arrangements
Share Repurchase ProgramForeign Currency
Contractual Obligations
Dividends
SignificantCritical Accounting Policies and Critical Accounting Estimates
New Accounting Pronouncements
Market Trends
Forward-Looking Factors 
The MD&A should be read in conjunction with our 2019 Form 10-K, Current Reports on Form 8-K and other filings with the Securities and Exchange Commission, and the consolidated financial statements and related notes included in this Quarterly Report on Form 10-Q.
Executive Overview
FactSet Research Systems Inc. (the “Company”and its wholly-owned subsidiaries (collectively, "we," "our," "us" or “FactSet”"FactSet") is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. For over 40 years, global financial professionals have utilized our content and multi-asset class solutions across each stage of the investment process. Our goal is to provide a seamless user experience spanning idea generation, research, portfolio construction and analysis, trade execution, performance measurement, risk management, reporting, and portfolio analysis,reporting, in which we serve the front, middle, and back offices to drive productivity and improved performance. Our flexible, open data and technology solutions can be implemented both across the investment portfolio lifecycle or as standalone components serving different workflows in the organization. We are focused on growing our business throughoutthrough three segments: the Americas, EMEA (Europe and Africa) and Asia Pacific. Within each of our three segments, the Americas, Europe, and Asia Pacific. Wewe primarily deliver insight and information through theour four workflow solutions of Research, Analytics and Trading, Content and Technology Solutions ("CTS") and Wealth.
We currently serve a wide range of financial professionals, which includeincluding but not limited to portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors, and corporate clients. We provide both insights on global market trends and intelligence on companies and industries, as well as capabilities to monitor portfolio risk and performance and to execute trades. We combine dedicated client service with open and flexible technology offerings, such as a configurable desktop and mobile platform, comprehensive data feeds, an open marketplace, and digital portals and application programming interfaces (“APIs”interface ("APIs"). Our revenue is primarily derived from subscriptions to our products and services such as workstations, portfolio analytics, enterprise data, and research management.
Business Strategy
Current technology trends are leading to a greater demand to deliver a fully digital and integrated client experience. To take advantage of these developments, we have focused our innovations and strategic investments in cloud computing, data lakes, APIs and our hosted proprietary data and analytics platform to provide real-time, predictive business intelligence for a seamless client experience. We continue to expand our broad financial content to provide support for our clients' most sophisticated investment strategies including enhanced data in private markets, industry specific deep sector and environmental, social, and governance ("ESG") data. As a premier financial solutions provider for the global financial community, we provide workflow solutions and leading analytical applications, powered by cognitive capabilities and robust technology, across the investment lifecycle to create an open and scalable platform.portfolio lifecycle. We bring the front, middle and back officeoffices together to drive productivity and performance throughoutat every step of the portfolio lifecycle.investment process using our open and scalable solutions. Our strategy is focused on growing our business in each of our three segments which includesegments: the Americas, Europe,EMEA, and Asia Pacific. We believe this geographical strategic alignment helps us better
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manage our resources and concentrate on markets that demand our products.resources. To execute on our business strategy of broad-based growth across each geographical segment, we continue to look at ways to create value for our clients by offering data, products and analytical applications within our keyfour workflow solutions of Research, Analytics and Trading, Content and Technology Solutions ("CTS")CTS and Wealth.
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Fiscal 20202021 FirstQuarter in Review
Revenue in the first quarter of fiscal 20202021 was $366.7$388.2 million, an increase of 4.3%5.9% from the prior year comparable period,year. Revenue increased across our geographic segments, primarily in the Americas, followed by EMEA and Asia Pacific, supported by increased revenue from each of which, 4.2% of the increase can be attributed to organic revenue growth. Revenue growth can be attributed primarily to Wealth, CTS andour workflow solutions, mainly in Analytics and Trading due mainlyand CTS, followed by Wealth. Organic revenue contributed to increased demand5.1% of the growth during the first quarter of fiscal 2021, compared to the prior year. Organic revenue excludes the effects of acquisitions and dispositions completed in the last 12 months, the effects of foreign currency movements on the current year period and the deferred revenue fair value adjustments from purchase accounting. Refer to Non-GAAP Financial Measures in Item 2. of this Quarterly Report for our wealth workstations, corea reconciliation between revenue and premium data feeds and our portfolio analytics solutions. organic revenue.
As of November 30, 2019,2020, organic annual subscription value ("organic ASV") plus professional services totaled $1.48$1.56 billion, an increase of 4.1%5.0% over the prior year comparable period.
Operating income grew 12.6% and diluted earnings per share ("EPS") increased 12.0% compared to the prior year period. This increase in operating income was primarily driven by revenue growth outpacing the growth of operating expenses on a year-over-year basis, with revenue growth of 4.3%, as well as a reduction in bad debt expense, partially offset by an increase in computer-related and occupancy expenses.
As of November 30, 2019, employee count was 9,865, up 2.8% in the past 12 months, due primarily to an increase in net new employees of 4.5% in Asia Pacific and 4.6% in Europe, partially offset by a net decrease of 2.4% in the Americas. Of our total employees, 6,194 were located in Asia Pacific, 2,363 were located in the Americas, 1,308 in Europe.
Key Metrics
The following is a review of our key metrics:
As of and for the
Three Months Ended November 30,
Change
(in thousands, except client and user counts and per share data)
20192018
Revenue$366.7  $351.6  4.3 %
Operating income$113.2  $100.5  12.6 %
Net income$94.0  $84.3  11.5 %
Diluted EPS$2.43  $2.17  12.0 %
Clients5,601  5,297  5.7 %
Users126,785  115,209  10.0 %
The table below provides an unaudited reconciliation of ASV to organic ASV:
As of November 30,Change
(in millions)20192018
As reported ASV(1)
$1,453.8  $1,398.2  
Currency impact to ASV0.3  —  
Organic ASV(2)
$1,454.1  $1,398.2  4.0 %
(1)2019. Organic ASV at any given point in time represents the forward-looking revenue for the next 12 months from all subscription services currently being supplied to clients and excludes professional service fees, which are not subscription-based. The professional service fees are $24.1 million and $22.2 million as of November 30, 2019 and 2018, respectively.
(2)Organic ASV excludes ASV from acquisitions and dispositions completed within the last 12 months, the effects of foreign currency movements on the current year period and professional services. Organic ASV increased across all our geographic segments with the majority of the increase related to the Americas, followed by EMEA and Asia Pacific.
Operating income grew 6.9% and diluted earnings per share ("EPS") increased 7.8% for the three months ended November 30, 2020, compared to the prior year period. Operating margin increased to 31.2% during the three months ended November 30, 2020 compared to 30.9% in the prior year period. This increase in operating margin on a year-over-year basis was primarily due to higher revenue, a decrease in non-compensatory employee-related expenses, occupancy costs and computer depreciation, partially offset by higher computer-related expenses, employee compensation expenses, including stock-based compensation expense, and amortization of intangible assets, when expressed as a percentage of revenue.
As of November 30, 2020, our employee headcount was 10,622, up 7.7% in the past 12 months, due primarily to an increase in net new employees of 8.8% in Asia Pacific, 6.0% in the Americas and 5.6% in EMEA. Of our total employee headcount at November 30, 2020, 6,736 were located in Asia Pacific, 2,505 were located in the Americas, and 1,381 were located in EMEA.
COVID-19 Update
A novel strain of coronavirus, now known as COVID-19 ("COVID-19"), was first reported in December 2019, and it has since extensively impacted the global health and economic environment, with the World Health Organization characterizing COVID-19 as a pandemic on March 11, 2020. The COVID-19 virus has spread to nearly all regions in the world, creating significant uncertainties and disruption in the global economy.
We are closely monitoring pandemic-related developments, and our highest priority is the health and safety of our employees, clients, vendors and stakeholders. We have taken, and continue to take, numerous steps to address the COVID-19 pandemic. We have implemented a business continuity plan with a dedicated incident management team to respond quickly and effectively to changes in our environment to continue offering our clients uninterrupted products, services and support while also protecting our employees. We continue to coordinate our COVID-19 response based on guidance from global health organizations, relevant governments and pandemic response best practices.
We have required the vast majority of our employees at our offices across the globe (including our corporate headquarters) to work remotely on a temporary basis and have implemented global travel restrictions for our employees. Nearly all our employees are currently working remotely. We believe our transition to remote working has been successful and has not significantly affected our financial results as of November 30, 2020.
We are planning to re-open many of our offices during fiscal 2021, utilizing a three-phased approach to provide flexibility for employees with a focus on social distancing and safety. Our offices will not re-open until local authorities permit us to do so and our own criteria and conditions to ensure employee health and safety are satisfied. There can be no assurances as to when we re-open our offices or that there will be no negative impacts arising from the return to the office environment.
As of November 30, 2020, there has been minimal interruptions in our ability to provide our products, services and support to our clients. Working remotely has had relatively little impact on the productivity of our employees, including our ability to gather content. We continue to work closely with our clients to provide consistent access to our products and services and have remained flexible to achieve client priorities as many implement their own contingency plans. Since the start of the pandemic,
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we have increased our support desk resources to manage increased volumes and have extended additional web IDs to our clients in need of immediate remote access to financial data.
Our revenue, earnings, and ASV are relatively stable and predictable as a result of our subscription-based business model. To date, we have not seen the COVID-19 pandemic having a material impact on our revenue or ASV, although we anticipate that there may be some level of revenue and ASV weakness going forward due to longer sales cycles and lower incremental client billings. The COVID-19 pandemic could curtail our clients’ spending and lead them to delay or defer purchasing decisions or product and service implementations or may cause them to cancel or reduce their spending with us. In determining the possible revenue and ASV impact from the COVID-19 pandemic, we are considering the potential delay in decision making causing longer sales cycles (or conversely delayed cancellations from clients), as well as possible implementation risk due to restrictions on being able to work onsite at our clients' facilities.
We have incurred, and may continue to incur, additional expenses in response to the COVID-19 pandemic, including costs to enable our employees to support our clients while working remotely. These additional expenses were not material to our first quarter fiscal 2021 results, and reductions in discretionary spending, particularly travel and entertainment, have more than offset these increased expenses. We believe that we have the ability to implement additional cost reduction efforts if necessary to mitigate the impact that any reduced revenues may have on our future operating income, through such methods as tighter management of headcount spending; reduction in variable third-party content costs in a manner consistent with client demand; and reduction of discretionary spending, including travel and entertainment.
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security ("CARES") Act was signed into law to address the economic impact of the COVID-19 pandemic. On December 27, 2020, the Consolidated Appropriations Act, 2021 was signed into law and includes further relief and stimulus provisions to address economic concerns related to the COVID-19 pandemic. We continue to monitor any effects that may result from these Acts and other similar legislation or actions in geographies in which our business operates.
Key Metrics
Organic Subscription Value GrowthASV
Organic ASV at any given point in time represents the forward-looking revenue for the next 12 months from all subscription services currently being supplied to clients and excludes ASV from acquisitions and dispositions completed within the last 12 months, the effects of foreign currency movements on the current year period and professional services. With proper notice provided to us,as contractually required, our clients can add to, delete portions of, or terminate service, at any time, subject to certain contractual limitations. As of November 30, 2019, our organic ASV totaled $1.45 billion, up 4.0% over the prior year comparable period. As of November 30, 2019, organic ASV plus professional services was $1.48 billion, an increase of 4.1%, compared to the prior year period.
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The increase in year-over-year organic ASV was due to growth across all of our geographic segments from increased sales of products and solutions to new and existing clients, with the majority of the growth related to the Americas, followed by Asia Pacific and Europe. ASV growth from our workflow solutions was primarily driven by Analytics and Trading, CTS and Wealth, partially offset by higher cancellations focused in Research. ASV growth in Analytics and Trading was primarily due to increased sales for our portfolio analytics solutions and risk products. ASV growth in CTS was primarily driven by increased sales in core and premium data feeds while ASV growth in Wealth was mainly due to increased workstation sales.

As of November 30, 2019,2020, our organic ASV totaled $1.53 billion, up 5.0% over November 30, 2019. As of November 30, 2020, organic ASV plus professional services was $1.56 billion, an increase of 5.0% compared to November 30, 2019. The increase in year-over-year organic ASV was largely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients.
Organic ASV increased across all our geographic segments with the majority of the increase related to the Americas, followed by EMEA and Asia Pacific. This increase was driven by additional sales in our workflow solutions, primarily in Analytics and Trading, mainly due to increased sales in our portfolio reporting, risk management, performance and portfolio analytics solutions, CTS with increased sales from core and premium content sets, specifically related to company financial data and data management solutions, and Wealth from increased workstation sales.
Segment ASV
As of November 30, 2020, ASV from the Americas segment was $907.5$958.5 million, an increase of 3.5%5.6% from the prior year period.November 30, 2019. ASV from the international operationsEMEA was $546.2$422.0 million, asan increase of 4.7% from November 30, 2019, and Asia Pacific ASV was $156.5 million, an increase of 4.8% over9.5% compared to November 30, 2019. The increase in ASV across all our geographic segments was largely driven by increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. The increased ASV in the prior year comparable period. InternationalAmericas was primarily driven by Analytics and Trading, followed by CTS. The EMEA ASV representsincrease was mainly driven by CTS and Analytics and Trading and the Asia Pacific ASV increase was primarily due to Analytics and Trading and CTS.
Combined EMEA and Asia Pacific ASV represented 37.6% of total ASV as of November 30, 2019, up from 37.3% in the prior year.
ASV increased in the Americas segment as of2020, consistent with November 30, 2019,2019.
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Buy-side and Sell-side Organic ASV Growth
Buy-side and sell-side organic ASV growth rates at November 30, 2020 were 5.1% and 4.4%, respectively, compared to November 30, 2019. Buy-side clients account for approximately 84% of our organic ASV, consistent with the prior year period, and primarily from our Analyticsincludes portfolio managers, analysts, traders, wealth managers, performance teams and Trading, CTS,risk and Wealth, due to the increasing demand for our integrated analytics and data products. The ASV increase from our international operations was due to continued growth in the Analytics and Trading and CTS workflows.
Buy-side and sell-side ASV growth rates for the first quartercompliance teams at a variety of fiscal 2020 were both 4.0%. Buy-side clients account for 83.9% of ASV, which includefirms, such as traditional asset managers, wealth advisors, corporations, hedge funds, insurance companies, plan sponsors and fund of funds. The remaining portionremainder of our organic ASV is derived from sell-side firms, that perform M&A advisory work, capital markets servicesprimarily including investment bankers and private equity research.

and research analysts.
Client and User Additions
The table below presents our total clients and users:
As of November 30,
20202019Change
Clients5,939 5,601 6.0 %
Users138,238 126,785 9.0 %
Our total client count was 5,6015,939 as of November 30, 2019,2020, representing a net increase of 304338 or 5.7%6.0% in the last 12 months and a net increase of 27 for three months ended November 30, 2019.months. The increase for both the three and 12 months ended November 30, 2019 was primarily due to an increase in corporatewealth management and wealth managementcorporate clients. As part of our long-term growth strategy, we continue to focus on expanding and cultivating relationships with our existing client base through sales of workstations, applications, services and content.

As of November 30, 2019,2020, there were 126,785138,238 professionals using FactSet, representing a net increase of 11,57611,453 or 10.0%9.0% in the last 12 months, driven primarily by Wealth workstation sales. For the three months ended November 30, 2019, our user count decreased by 37 primarily driven by a decreasean increase in sell side users.corporate and wealth management professionals.
Annual client retention as of November 30, 2019 was greater than 95% of ASV for the period ended November 30, 2020 and 89% whenNovember 30, 2019. When expressed as a percentage of clients. The cancellation rateclients, annual retention increased to approximately 90% for the first quarter of fiscal 2020 was higher than the prior year comparable period. Cancellations were higher mainly from continued cost pressures among institutional asset managers and churn within our banking clients. Despite higher cancellations, our retention rate remains high, which reflects the strength of our business strategy and the value of the FactSet products, as the majority of our clients maintain their subscriptions to the FactSet platform year-over-year. As ofperiod ended November 30, 2019, our largest individual client accounted2020, compared to approximately 89% for less than 3% of total subscriptions, and annual subscriptions from our ten largest clients did not surpass 15% of total client subscriptions.the period ended November 30, 2019.
Returning Value to Stockholders
On November 15, 2019,4, 2020, our Board of Directors approved a regular quarterly dividend of $0.72$0.77 per share. The cash dividend of $27.1$29.1 million was paid on December 19, 201917, 2020 to common stockholders of record at the close of business on November 29, 2019.30, 2020. We repurchased 343,000131,800 shares of common stock for $84.4$43.1 million during the first quarter of fiscal 20202021 under our existing share repurchase program. For the three months ended November 30, 2019,2020, we have returned $111.7$72.2 million to stockholders in the form of share repurchases and dividends. Over the last 12 months, we have returned $343.0$270.6 million to stockholders in the form of share repurchases and dividends.

On March 24, 2020, our Board of Directors approved a $220.0 million increase to the existing share repurchase program. As a result of November 30, 2019, $154.2this expansion, $215.9 million remainsis available for future share repurchases under the existing share repurchase program.as of November 30, 2020.
Capital Expenditures
Capital expenditures infor the first quarter of fiscalthree months ended November 30, 2020 were $26.8$18.3 million, compared to $9.5$26.8 million a year ago. Capital expenditures of $8.5 million, or 32%, were primarily related tofor the purchase of computers and peripherals.three months ended November 30, 2019. The remaindermajority of our capital expenditures during the three months ended November 30, 2020 related to the development of internal-use software and the build-out of our office space in the Philippines. The decrease from the prior year period was primarily formainly due to capital expenditures incurred during the three months ended November 30, 2019 related to the build-out of our new corporate headquarters in Norwalk, Connecticut.Connecticut, partially offset by an increase in capitalized internal-use software during the three months ended November 30, 2020.

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Results of Operations
For an understanding of the significant factors that influenced our performance for the three months ended November 30, 20192020 and 2018,November 30, 2019, the following discussion should be read in conjunction with the consolidated financial statementsConsolidated Financial Statements and related notes presented in this Quarterly Report on Form 10-Q.
Three Months Ended November 30, Three Months Ended November 30,
(in thousands, except per share data)(in thousands, except per share data)20192018Change(in thousands, except per share data)20202019Change
RevenueRevenue$366,658  $351,640  4.3 %Revenue$388,206 $366,658 5.9 %
Cost of servicesCost of services$164,957  $166,776  (1.1)%Cost of services$188,088 $164,957 14.0 %
Selling, general and administrativeSelling, general and administrative$88,515  $84,325  5.0 %Selling, general and administrative$79,087 $88,515 (10.7)%
Operating incomeOperating income$113,186  $100,539  12.6 %Operating income$121,031 $113,186 6.9 %
Net incomeNet income$93,957  $84,296  11.5 %Net income$101,206 $93,957 7.7 %
Diluted earnings per common shareDiluted earnings per common share$2.43  $2.17  12.0 %Diluted earnings per common share$2.62 $2.43 7.8 %
Diluted weighted average common sharesDiluted weighted average common shares38,587  38,809  Diluted weighted average common shares38,697 38,587 
Revenue
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Revenue for the three months ended November 30, 20192020 was $366.7$388.2 million, increasing 4.3%an increase of 5.9%. The increase in revenue was largely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This was driven by increased revenue across all our geographic segments primarily from the Americas, followed by EMEA and Asia Pacific. The increase in segment revenue was due to increased revenue in our workflow solutions, most notably by Analytics and Trading and CTS, followed by Wealth, compared to the prior year whileyear. The revenue growth of 5.9% was reflective of organic revenue increased by 4.2% compared to the same periodgrowth of 5.1% or $386.7 million in organic revenue, a year ago. Organic revenue excludes the effects of acquisitions and dispositions completed in the last 12 months, foreign currency in all periods presented and50 basis point increase from deferred revenue fair value adjustments from purchase accounting. Theaccounting and acquisition-related revenue and a 30 basis point increase in revenue was due to growth across all our operating segments for the three months ended November 30, 2019 compared to the prior year period, with the majority of the increase in revenue driven from the Americas, followed by Europe and Asia Pacific.foreign currency exchange rate fluctuations.
Revenue by Operating Segment
Three Months Ended November 30,
Three Months Ended November 30,
(in thousands)(in thousands)20192018Change(in thousands)20202019Change
AmericasAmericas$231,330  $222,203  4.1 %Americas$244,337 $231,330 5.6 %
% of revenue% of revenue63.1 %63.2 %% of revenue62.9 %63.1 %
Europe$100,830  $97,765  3.1 %
EMEAEMEA$105,777 $100,830 4.9 %
% of revenue% of revenue27.2 %27.5 %
Asia PacificAsia Pacific34,498  31,672  8.9 %Asia Pacific$38,092 $34,498 10.4 %
International$135,328  $129,437  4.6 %
% of revenue% of revenue36.9 %36.8 %% of revenue9.8 %9.4 %
ConsolidatedConsolidated$366,658  $351,640  4.3 %Consolidated$388,206 $366,658 5.9 %
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Revenue from our Americas segment increased 4.1%5.6% to $231.3$244.3 million during the three months ended November 30, 2019,2020, compared to $222.2$231.3 million from the same period a year ago. This year-over-year revenue growthincrease was due mainlylargely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of products andour workflow solutions, to clients primarily in Wealth, Analytics and Trading and CTS, partially offsetfollowed by cancellations. OrganicWealth. The revenue in the Americas increased 4.1% compared to the same periodgrowth of 5.6% was reflective of organic revenue growth of 5.1% and a year ago.50 basis point increase from deferred revenue fair value adjustments from purchase accounting and acquisition-related revenue. Revenue from our Americas operations accounted for 63.1%62.9% of our consolidated revenue duringfor the first quarter of fiscalthree months ended November 30, 2020, comparable todown from 63.1% in the prior year period of 63.2%.period.

European
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EMEA revenue increased 3.1%4.9% to $100.8$105.8 million during the three months ended November 30, 2019,2020, compared to $97.8$100.8 million from the same period a year ago. This year-over-year revenue growthincrease was due mainlylargely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of products andour workflow solutions, to clients primarilymainly in Analytics and Trading and CTS, partially offset by cancellations.CTS. The Europeanrevenue growth of 4.9% was reflective of organic revenue growth of 3.4%, a 100 basis point increase from foreign currency exchange rate was 3.0% for the three months ended November 30, 2019, compared to the same periodfluctuations and a year ago.50 point basis point increase from deferred revenue fair value adjustments from purchase accounting.

Asia Pacific revenue increased 8.9%10.4% to $34.5$38.1 million during the three months ended November 30, 2019,2020, compared to $31.7$34.5 million from the same period a year ago. This year-over-year revenue growthincrease was largely due mainly to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of products andour workflow solutions, to clients primarily in theAnalytics and Trading and CTS. The revenue growth of 10.4% was reflective of organic revenue growth of 9.8% and a 60 basis point increase from foreign currency exchange rate fluctuations.

Revenue by Workflow Solution
Three months ended November 30, 2020 compared to three months ended November 30, 2019
The revenue growth of 5.9% across our operating segments was primarily driven by increased revenue from Analytics and Trading and CTS workflows, partially offsetfollowed by cancellations. Asia Pacific organic revenue increased 8.9%Wealth for the three months ended November 30, 2019,2020, compared to the same period a year ago.

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Revenue by Workflow Solutions
The revenue growth across our operating segments for the three months ended November 30, 2019 compared to the same period a year ago,increase from Analytics and Trading was primarily due to increased demand for our risk management, portfolio reporting, performance and portfolio analytics solutions. The increase in CTS revenue was driven mainly by higher sales of core and premium content sets, specifically related to company financial data and data management solutions. Wealth CTS and Analytics and Trading. Revenue growth from Wealth wasalso experienced an increase in revenue mainly due to higher sales of our workstation product. The growth in CTS was driven mainly by increased sales
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Operating Expenses
Three Months Ended November 30,
Three Months Ended November 30,
(in thousands)(in thousands)20192018Change(in thousands)20202019Change
Cost of servicesCost of services$164,957  $166,776  (1.1)%Cost of services$188,088 $164,957 14.0 %
Selling, general and administrativeSelling, general and administrative88,515  84,325  5.0 %Selling, general and administrative79,087 88,515 (10.7)%
Total operating expensesTotal operating expenses$253,472  $251,101  0.9 %Total operating expenses$267,175 $253,472 5.4 %
Operating IncomeOperating Income$113,186  $100,539  12.6 %Operating Income$121,031 $113,186 6.9 %
Operating MarginOperating Margin30.9 %28.6 %Operating Margin31.2 %30.9 %
Cost of Services
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
ForCost of services increased 14.0% to $188.1 million for the three months ended November 30, 2019, cost of services decreased 1.1%2020, compared to $165.0 million compared to $166.8 million in the same period a year ago, primarily due to a reduction in compensation costs, partially offset by an increase in employee compensation expense and computer-related expenses.

Cost of services, when expressed as a percentage of revenue, was 45.0% during48.5% for the first quarterthree months ended November 30, 2020, an increase of fiscal 2020, a decrease of 240350 basis points compared to the same period a year ago. This decreaseincrease was primarily due to year-over-year revenue growth, as well as a decrease in employee compensation and data costs, partially offset by an increase in computer-related expenses, employee compensation expense and stock-based compensation,intangible asset amortization, partially offset by a reduction in computer depreciation, when expressed as a percentage of revenue.
Employee compensation, including stock-based compensation, when expressed as a percentage of revenue, decreased 210 basis points in the first quarter of fiscal 2020, compared to the same period a year ago. This decrease in employee compensation was primarily driven by a shift in headcount distribution from cost of services to SG&A and from our high to lower cost locations. Although net employee headcount grew by 265 employees, over the past 12 months, with the majority of their compensation included in cost of services, the increase was primarily concentrated in our lower cost, centers of excellence, in Asia Pacific. This decrease was partially offset by an increase in stock-based compensation, when expressed as a percentage of revenue, due to a one-time vesting acceleration.
Data costs, when expressed as a percentage of revenue, decreased 40 basis points due primarily to revenue growth outpacing the growth in data costs, which remained flat year-over-year. Computer-related expenses as a percentage of revenue, increased 60190 basis points, primarily driven by increased costs fromtechnology investments related to our migration to cloud-based hosting services and licensed software arrangements. Employee compensation expense increased 170 basis points, primarily driven by a net increase in employee headcount of 757 employees, most of whom are located in lower cost locations, with the majority of their salaries included in cost of services. Employee compensation expense also increased due to higher annual base salaries and an increase in year-over-year variable compensation, partially offset by higher capitalization of compensation costs related to development of our internal-use software projects. Intangible asset amortization increased 30 basis points due to a higher investment in capitalized internal-use software that has been placed in service. Computer depreciation decreased 30 basis points mainly due to an overall reduction in computer equipment as we migrate to cloud-based hosting services.
Selling, General and Administrative
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
ForSelling, general and administrative ("SG&A") expenses decreased 10.7% to $79.1 million for the three months ended November 30, 2019, SG&A expenses increased 5.0%2020, compared to $88.5 million, compared to $84.3 million for the same period a year ago, primarily due to employee compensation and occupancy costs, partially offset by a reductiondecrease in bad debt expense. non-compensatory employee-related expenses.

SG&A expenses, when expressed as a percentage of revenue, were 24.1% during20.4% for the first quarterthree months ended November 30, 2020, a decrease of fiscal 2020, an increase of 20380 basis points over the prior year period. When expressed as a percentage of revenue, this increaseThis decrease was primarily driven by an increasea decrease in employee compensationnon-compensatory employee-related expenses and a reduction in occupancy costs, partially offset by a reductionhigher stock-based compensation costs. Non-compensatory employee-related expenses, inclusive of travel, entertainment and office expenses, decreased 230 basis points mainly due to restrictions and impacts related to the COVID-19 pandemic as most employees continue to work from home. Occupancy costs decreased 60 basis points, as the three months ended November 30, 2019 included costs related to concurrent lease expenses of our new and prior corporate headquarters in bad debt expense and travel expenses.
EmployeeNorwalk, Connecticut. Stock-based compensation when expressed as a percentage of revenue, increased 50 basis points primarily due to the accelerated recognition of expense associated with certain retirement provisions in our employee equity award plan. For these employees, the first quarteramortization of fiscal 2020, compared with the same period a year ago. This increasenew grants was primarily driven by a shift in headcount distribution from cost of services to SG&A, partially offset by a reduction in employee benefit costs.
Occupancy costs increased 50 basis pointsrecognized over the prior year period when expressed as a percentage of revenue, primarily related to leasingfrom the new corporate headquarters space in Norwalk, Connecticut while we continued to incur lease expense relatedgrant date to the expiring lease of our prior headquarters. Bad debt expense decreased 70 basis points, as a percentage of revenue. Travel expenses decreased 30 basis points as a percentage of revenue, due to an internal focus on cost discipline measures.
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retirement-eligible date if such period was shorter than the standard vesting schedule.
Operating Income and Operating Margin
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Operating income increased 12.6%6.9% to $113.2$121.0 million for the three months ended November 30, 20192020 compared to $100.5$113.2 million in the prior year period.year. Operating income increased due to due tohigher revenue growth and a reduction in bad debt expense,non-compensatory employee-related expenses, partially offset by an increase in employee compensation expense and computer-related expenses and occupancy costs.compared to the prior year period. Operating margin increased to 30.9%31.2% during the first quarter of fiscalthree months ended November 30, 2020 compared to 28.6%30.9% in the prior year period. TheThis increase in operating margin on a year-over-year basis was primarily due to higher revenue growth and reductionsa decrease in non-compensatory employee-related expenses, occupancy costs and computer depreciation, partially offset by
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higher computer-related expenses, employee compensation includingexpenses, stock-based compensation bad debt expense data costs and travel expenses, partially offset by higher computer-related expenses,amortization of intangible assets, when expressed as a percentage of revenue.
Operating Income by Segment Information
 Three Months Ended November 30,
(in thousands)20192018Change
Americas$49,623  $43,841  13.2 %
Europe41,218  39,089  5.4 %
Asia Pacific22,345  17,609  26.9 %
Total Operating Income$113,186  $100,539  12.6 %

Reportable Segments

Our operating segments are aligned with how we manage the business, the demographicgeographic markets we serve, and how theour chief operating decision maker ("CODM"), our Chief Executive Officer, assesses performance. Our internal financial reporting structure is based on three reportable segments, the Americas, EuropeEMEA and Asia Pacific, whichPacific. Within each of our segments, we believe helps us better manage the businessprimarily deliver insight and view the markets we serve. Sales, consulting, data collection, product developmentinformation through our four workflow solutions of Research, Analytics and software engineering are the primary functional groups within each segment. Trading, CTS and Wealth.

Each segment records compensation expense including(including stock-based compensation, amortization of intangible assets,compensation), depreciation of furniture and fixtures, amortization of lease right-of-use ("ROU") assets, leasehold improvements and intangible assets, as well as communication costs, professional fees, rent expense, travel, office and other direct expenses. Expenditures associated with our data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, of excellence, located in India, and the Philippines, primarily focus on content collection thatand Latvia, benefit all our segments. Theoperating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue. Refer to Note 16, Segment Information for financial information, including revenues, operating income and long-lived assets for each of our segments.

Operating Income by Segment
 Three Months Ended November 30,
(in thousands)20202019Change
Americas$56,376 $49,623 13.6 %
EMEA40,634 41,218 (1.4)%
Asia Pacific24,021 22,345 7.5 %
Total Operating Income$121,031 $113,186 6.9 %
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Americas operating income increased 13.2%13.6% to $49.6$56.4 million during the three months ended November 30, 20192020 compared to $43.8$49.6 million in the same period a year ago. The increase in Americas operating income was primarily due to revenue growth of 4.1%,5.6% and a reduction to compensation expense and bed debt expense,decrease in non-compensatory employee-related expenses, partially offset by an increase in computer-related expenses and occupancy costs.employee compensation expense. Non-compensatory employee-related expenses, inclusive of travel, entertainment and office expenses, decreased mainly due to restrictions and impacts related to the COVID-19 pandemic. Computer-related expenses increased primarily due to increased technology investments related to our migration to cloud-based hosting services and licensed software arrangements. Employee compensation decreased primarilyexpense increased mainly due to a net reductionincrease in employee headcount of 2.4% over the past 12 months,142 employees, higher annual base salaries and an increase in year-over-year variable compensation, partially offset by annual base salary increases year-over-year. Computer-related expenses increased year-over-year primarily due to increasedhigher capitalization of compensation costs from cloud-based hosting and licensed software arrangements. Occupancy costs increased primarily due to leasing the new corporate headquarters space in Norwalk, Connecticut while we continued to incur lease expense related to the expiring leasedevelopment of our prior headquarters.internal-use software projects.
EuropeanEMEA operating income increased 5.4%decreased 1.4% to $41.2$40.6 million during the three months ended November 30, 20192020 compared to $39.1$41.2 million in the same period a year ago. The increasedecrease in EuropeanEMEA operating income was primarily due to revenue growth of 3.1%4.9%, partially offset by an increase in employee compensation expense. Employee compensation expense increased primarilymainly due to a net increase in employee headcount increase of 4.6% over the past 12 months and73 employees, higher annual base salary increases year-over-year.salaries and an increase in year-over-year variable compensation.
Asia Pacific operating income increased 26.9%7.5% to $22.3$24.0 million during the three months ended November 30, 2019,2020, compared to $17.6$22.3 million in the same period a year ago. The increase in the Asia Pacific operating income was mainly due to revenue growth of 8.9%,10.4% and a decrease in non-compensatory employee-related expenses, partially offset by an increase in employee compensation expense. Non-compensatory employee-related expenses, inclusive of travel, entertainment and office expenses, decreased mainly due to restrictions and impacts related to the COVID-19 pandemic. Employee compensation expense
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increased asmainly due to a result of a 4.5%net increase in our Asia Pacific workforce in the last 12 monthsemployee headcount of 542 employees and annual base salary increases year-over-year.
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Income Taxes, Net Income and Diluted Earnings per Share
Three Months Ended November 30,
Three Months Ended November 30,
(in thousands, except for per share data)(in thousands, except for per share data)20192018Change(in thousands, except for per share data)20202019Change
Provision for income taxesProvision for income taxes$14,784  $11,647  26.9 %Provision for income taxes$19,026 $14,784 28.7 %
Net incomeNet income$93,957  $84,296  11.5 %Net income$101,206 $93,957 7.7 %
Diluted earnings per common shareDiluted earnings per common share$2.43  $2.17  12.0 %Diluted earnings per common share$2.62 $2.43 7.8 %
Income Taxes
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Our effective tax rate is lower than the applicable U.S. corporate income tax rate for the three months ended November 30, 2020 driven mainly by research and development ("R&D") tax credits and a foreign derived intangible income ("FDII") deduction. Our effective tax rate for the three months ended November 30, 2020 is further reduced by windfall tax benefits from stock-based compensation.
For the three months ended November 30, 2019,2020, the provision for income taxes was $19.0 million, compared to $14.8 million an increase of 26.9% from the same period a year ago. The provision increased due to higher operating income and a reduction in income tax benefits for the three months ended November 30, 2019,2020, compared to the priorsame period a year period.
Incomeago. The income tax benefit for the three months ended November 30, 2020 was $3.0 million related to windfall tax benefits from stock-based compensation compared to $5.9 million for the three months ended November 30, 2019 was $5.9 million duerelated to the remeasurement of a foreign net deferred tax position due to changes in the jurisdiction's tax rate, finalizing prior years' tax returns, and windfall tax benefits from stock-based compensation, compared to a $6.4 million benefit in the prior year period due to windfall tax benefits from stock-based compensation and the revision of the one-time transition tax on accumulated earnings and profits of foreign subsidiaries permitted by the TCJA.

compensation.
Net Income and Diluted Earnings per Share
Three months ended November 30, 20192020 compared to three months ended November 30, 20182019
Net income increased 11.5%7.7% to $94.0$101.2 million and diluted earnings per share ("EPS") increased 12.0%7.8% to $2.43$2.62 for the three months ended November 30, 2019,2020, compared to the same period a year ago. Net income and diluted EPS increased primarily due to revenue growth outpacing the growth ofincreased operating expenses onincome and a year-over-year basis,reduction in interest expense, net, partially offset by an increase in the provision for income tax provision. Diluted EPS also benefited from a 0.2 million share reduction in our diluted weighted average shares outstanding compared to the same period a year ago, mainly due to share repurchases, partially offset by the impact from stock options issued.taxes.

Non-GAAP Financial Measures
To supplement the financial measures prepared in accordance with GAAP, we use non-GAAP financial measures including organic revenue, adjusted operating margin, adjusted net income and adjusted diluted earnings per share.EPS. The reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are show in the tables below. These non-GAAP financial measures should not be considered in isolation from, as a substitute for or superior to, financial measures reported in accordance with GAAP. Moreover, these non-GAAP financial measures have limitations in that they do not reflect all the items associated with the operations of the business as determined in accordance with GAAP. Other companies may calculate similarly titled non-GAAP financial measures differently that we do, limiting the usefulness of those measures for comparative purposes.
Despite the limitations of these non-GAAP financial measures, we believe these adjusted financial measures, and the information they provide, are useful in viewing our performance using the same tools that management uses to gauge progress in achieving our goals. Adjusted measures may also facilitate comparisons to our historical performance.
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The table below provides an unaudited reconciliation of revenue to organic revenue.
Three Months Ended November 30,
Three Months Ended November 30,
(In thousands)(In thousands)20192018Change(In thousands)20202019Change
RevenueRevenue$366,658  $351,640  4.3 %Revenue$388,206 $366,658 5.9 %
Deferred revenue fair value adjustment(1)
Deferred revenue fair value adjustment(1)
1,216  1,350  
Deferred revenue fair value adjustment(1)
60 1,216 
Acquired revenue(2)
Acquired revenue(2)
(375)— 
Currency impactCurrency impact27  —  Currency impact(1,240)— 
Organic revenueOrganic revenue$367,901  $352,990  4.2 %Organic revenue$386,651 $367,874 5.1 %
(1)Deferred revenue fair value adjustmentsadjustment from purchase accounting.accounting
(2)Acquired revenues from acquisitions completed within the last 12 months
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The table below provides an unaudited reconciliation of operating income, operating margin, net income and diluted EPS to adjusted operating income, adjusted operating margin, adjusted net income and adjusted diluted EPS.
Three Months Ended November 30,
Three Months Ended November 30,
(In thousands, except per share data)(In thousands, except per share data)
2019(1)
2018(2)
Change(In thousands, except per share data)
2020(1)
2019(2)
Change
Operating incomeOperating income$113,186  $100,539  12.6 %Operating income$121,031 $113,186 6.9 %
Intangible asset amortizationIntangible asset amortization5,152  5,893  Intangible asset amortization5,699 5,152 
Deferred revenue fair value adjustmentDeferred revenue fair value adjustment1,216  1,350  Deferred revenue fair value adjustment60 1,216 
Other itemsOther items5,168  3,484  Other items6,213 5,168 
Adjusted operating incomeAdjusted operating income$124,722  $111,266  12.1 %Adjusted operating income$133,003 $124,722 6.6 %
Adjusted operating marginAdjusted operating margin33.9 %31.5 % Adjusted operating margin34.3 %33.9 % 
Net incomeNet income$93,957  $84,296  11.5 %Net income$101,206 $93,957 7.7 %
Intangible asset amortization(3)
Intangible asset amortization(3)
4,181  4,792  
Intangible asset amortization(3)
4,797 4,181 
Deferred revenue fair value adjustment(4)
Deferred revenue fair value adjustment(4)
987  1,098  
Deferred revenue fair value adjustment(4)
51 987 
Other items(5)
Other items(5)
4,011  2,832  
Other items(5)
5,229 4,011 
Income tax itemsIncome tax items(3,481) (1,709) Income tax items— (3,481)
Adjusted net incomeAdjusted net income$99,655  $91,309  9.1 %Adjusted net income$111,283 $99,655 11.7 %
Diluted earnings per common shareDiluted earnings per common share$2.43  $2.17  12.0 %Diluted earnings per common share$2.62 $2.43 7.8 %
Intangible asset amortizationIntangible asset amortization0.11  0.12  Intangible asset amortization0.12 0.11 
Deferred revenue fair value adjustmentDeferred revenue fair value adjustment0.03  0.03  Deferred revenue fair value adjustment— 0.03 
Other itemsOther items0.10  0.07  Other items0.14 0.10 
Income tax itemsIncome tax items(0.09) (0.04) Income tax items— (0.09)
Adjusted diluted earnings per common shareAdjusted diluted earnings per common share$2.58  $2.35  9.8 %Adjusted diluted earnings per common share$2.88 $2.58 11.6 %
Weighted average common shares (Diluted)Weighted average common shares (Diluted)38,587  38,809  Weighted average common shares (Diluted)38,697 38,587 
(1)Operating income, net income and diluted EPS infor thefirstquarter of fiscal three months ended November 30, 2020 were adjusted to exclude (i) acquired intangible asset amortization, (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) other items primarily related to professional fees associated with the ongoing content and technology investment plan and facilities costs.
(2)Operating income, net income and diluted EPS for the three months ended November 30, 2019 were adjusted to exclude (i) acquired intangible asset amortization, (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) other items primarily related to severance, stock-based compensation acceleration, professional fees related to infrastructure upgrade activities and facilities costs.
(2)Operating income, net income and diluted EPS in thefirstquarter of fiscal 2019 were adjusted to exclude (i) intangible asset amortization (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) other items primarily related to severance, stock-based compensation acceleration,and professional fees.
(3)The acquired intangible asset amortization was recorded net of a tax impactprovision of $1.0million in thefirstquarter of fiscal 2020 compared to $1.1$0.9 million for the three months ended November 30, 2020, compared to $1.0 firstquarter of fiscal 2019.million during the same period in the prior year.
(4)The deferred revenue fair value adjustment was recorded net of a tax impactprovision of $0.2zero million infor the firstquarter of fiscalthree months ended November 30, 2020, compared to $0.3$0.2 million for the first quarter of fiscal 2019.same period in the prior year.
(5)The otherOther items were recorded net of a tax impactprovision of $1.2$1.0 million for the firstquarter offiscalthree months ended November 30, 2020, compared to $0.7a $1.2 million tax benefit for the first quarter of 2019.same period in the prior year.
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Liquidity and Capital Resources
The table below, for the periods indicated, provides selectedOur primary sources of liquidity have been our cash flow information:
 Three Months Ended November 30,
(in thousands)20192018
Net cash provided by operating activities$95,791  $46,320  
Capital expenditures(1)
(26,780) (9,526) 
Free cash flow(2)
$69,011  $36,794  
Net cash used in investing activities(1)
$(27,143) $(7,309) 
Net cash used in financing activities$(94,955) $(75,005) 
Cash and cash equivalents at end of period$336,217  $170,378  
(1)Included in net cash used in investing activities during each fiscal period reported.
(2)Free cash flow isdefinedas cash provided by operating activities, which includes the cash cost for taxes and changes in working capital, less capital expenditures.
Cash and cash equivalents aggregated to $336.2 million as of November 30, 2019, compared to $359.8 million as of August 31, 2019. Ourflows generated from our operations, existing cash and cash equivalents decreased $23.6 million during the first three monthsand, when needed, our credit capacity under our existing credit facility. We have primarily used these sources of fiscal 2020, primarily dueliquidity to, $84.4 million in share repurchases, $27.3 million inamong other things, service our existing and future debt obligations, fund our working capital requirements for operations and capital expenditures, investments, acquisitions, dividend payments $26.8 millionand repurchases of capital expenditures,our common stock. Based on past performance and $0.4 million net increase in investments (net of investment proceeds). These cash outflows were partially offset by cash inflows of $95.8 million of net cash provided by operating activities, $16.7 million in proceeds from the exercise of employee stock options and $2.7 million increase from the effects of foreign currency fluctuation on cash balances.
Net cash used in investing activities was $27.1 million in the first three months of fiscal 2020, representing a $19.8 million increase from the same period a year ago. This increase was due primarily to $17.3 million of higher capital expenditures and a $2.6 million reduction in net proceeds from investments (net of purchases).
Net cash used by financing activities was $95.0 million in the first three months of fiscal 2020, representing a $20.0 million increase in cash used by financing activities from the same period a year ago. The increase in cash used in financing activities was primarily due to a $19.7 million increase in share purchases and a $3.0 million increase in dividend payments, partially offset by $2.8 million increase in proceeds from employee stock plans.
We expect that for at least the next 12 months, our operating expenses will continue to constitute a significant use of cash. As of November 30, 2019, our total Cash and cash equivalents worldwide was $336.2 million with $574.2 million in outstanding borrowings (net of $0.8 million of unamortized debt issuance costs). The total available cash and cash equivalents held in bank accounts located within the Americas is $114.2 million, Europe includes $171.2 million (predominantly within the UK, France, and Germany) and the remaining $50.8 million is held in the Asia Pacific segment. Wecurrent expectations, we believe our liquidity, (including cash on hand, cash from operating activities and other cash flows that we expect to generate) within each geographic segment will be sufficient to meet our short-term and long-term operating requirements, as they occur, including working capital needs, capital expenditures, dividend payments, stock repurchases, growth objectives andalong with other financing activities. In addition, we expect existing foreign cash, cash equivalents and cash flows from operations to continue to be sufficientalternatives, will provide us the necessary capital to fund these transactions and achieve our foreign operating activities and cash commitmentsplanned growth for investing activities, such as capital expenditures, for at least the next 12 months and thereafter, for the foreseeable future.
Free cash flow generated in the three months ended November 30, 2019 was $69.0 million, an increaseSources of 87.6% compared to a year ago. Free cash flow is the result of $95.8 million of net cash provided by operating activities, partially offset by $26.8 million in capital expenditures. The increase in free cash flow was primarily driven by a decrease in net working capital for the three months ended November 30, 2019, compared to the prior year period, primarily due to improved cash collections with a decrease in our days sales outstanding ("DSO") to 37 days compared to 42 days in the same period a year ago and timing of payments, as well as an increase in net income. This increase was partially offset by higher capital expenditures for the build-out of new office space for some of our locations and increased investments in technology for the three months ended November 30, 2019, compared to the prior year period.
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Capital Resources
Capital Expenditures
Capital expenditures in the first quarter of fiscal 2020 were $26.8 million, compared to $9.5 million a year ago. Capital expenditures of $8.5 million, or 32%, were primarily related to the purchase of computers and peripherals. The remainder of our capital expenditures was primarily for the build-out of the new corporate headquarters in Norwalk, Connecticut.
Capital NeedsLiquidity
Long-Term Debt
2019 Credit Agreement
On March 29, 2019, the Companywe entered into the 2019 Credit Agreement (the "2019 Credit Agreement") between FactSet, as the borrower, anda credit agreement with PNC Bank, National Association ("PNC") (the "2019 Credit Agreement"), as the administrative agent and lender. The 2019 Credit Agreementwhich provides for a $750.0 million revolving credit facility (the "2019 Revolving Credit Facility"). FactSetWe may request borrowings under the 2019 Revolving Credit Facility until its maturity date of March 29, 2024. The 2019 Credit Agreement also allows FactSet,us, subject to certain requirements, to arrange for additional borrowings with PNC for an aggregate amount up to $500.0 million, provided that any such request for additional borrowings must be in a minimum amount of $25.0 million.
FactSetAs of November 30, 2020, we have borrowed $575.0 million of the available $750.0 million provided by the 2019 Revolving Credit Facility, resulting in $175.0 million available to be withdrawn. FactSet isWe are required to pay a commitment fee using a pricing grid currently atwhich was 0.10% as of November 30, 2020. This fee is based on the daily amount by which the available balance in the 2019 Revolving Credit Facility exceeds the borrowed amount. All outstanding loan amounts are reported as Long-term debt within the Consolidated balance sheetsBalance Sheets at November 30, 2020 and August 31. 2019.31, 2020. The principal balance is payable in full on the maturity date.
The fair value of the Company's long-term debt was $575.0 million as of November 30, 2019, which the Company believes approximates the carrying amount as the terms and interest rate approximate market rates given its floating interest rate basis. Borrowings under the loan bear interest on the outstanding principal amount at a rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid, currently atwhich was 0.875%. For the three months ended as of November 30, 2020. The variable rate of interest on the 2019 Revolving Credit Facility can expose us to interest rate volatility due to changes in LIBOR. To mitigate this exposure, on March 5, 2020, we entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the variable interest rate obligation on a portion of our outstanding balance under the 2019 Revolving Credit Facility. Under the terms of the interest rate swap agreement, we will pay interest at a fixed rate of 0.7995% and 2018,receive variable interest payments based on the Company recordedsame one-month LIBOR utilized to calculate the interest expense from the 2019 Revolving Credit Facility. The interest rate swap agreement matures on March 29, 2024.
Including the effects of $4.2 million and $4.7 million on its outstanding debt amounts, respectively. For the three months ended November 30, 2019 and 2018. Theinterest rate swap agreement, the weighted average interest rate on amounts outstanding under our credit facilities2019 Revolving Credit Facility was 2.59% and 3.35% as of1.40% for the three months ended November 30, 2019 and2020. The weighted average interest rate for the fiscal year ended August 31, 2019, respectively.2020 was 2.20%. Interest on the loan outstanding balance under the 2019 Revolving Credit Facility is payable quarterly, in arrears, and on the maturity date.
During fiscal 2019, FactSet incurred approximately $0.9 million in debt issuance costs related to the 2019 Credit Agreement. These costs were capitalized as loan origination fees and are amortized into interest expense ratably over the term of the 2019 Credit Agreement.
The 2019 Credit Agreement contains covenants and requirements restricting certain FactSet activities, which are usual and customary for this type of loan. In addition, the 2019 Credit Agreement requires that FactSet maintainswe maintain a consolidated net leverage ratio, as measured by total net funded debt/EBITDA (as defined in the 2019 Credit Agreement) below a specified level as of the end of each fiscal quarter. The Company wasWe were in compliance with all the covenants and requirements within the 2019 Credit Agreement as of November 30, 2019.
Letters of Credit2020.
From time to time, we are required to obtain lettersAs part of creditthe Truvalue Labs, Inc. ("TVL") acquisition, FactSet assumed an additional $1.1 million in the ordinary course of business. Approximately $2.9 million of standby letters of credit have been issued in connection with our leased office spaces as of November 30, 2019. These standby letters of credit utilize the same covenants included in the 2019 Credit Agreement, referlong-term debt. Refer to Note 14 Debt7, Acquisition for more information.further discussion on the TVL acquisition.
Uses of Liquidity
Foreign CurrencyReturning Value to Shareholders
Foreign Currency Exposure
Certain wholly-owned subsidiaries within the Europe and Asia Pacific segments operate under a functional currency different from the U.S. dollar. The financial statements of these foreign subsidiaries are translated into U.S. dollars using period-end rates of exchange for assets and liabilities and average exchange rates for revenue and expenses. Translation gains and losses that arise from translating assets, liabilities, revenue and expenses of foreign operations are recorded in accumulated other comprehensive income (loss) as a component of stockholders’ equity.
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Our foreign currency exchange exposure is related to our operating expense base in countries outside the Americas, where approximately 76% of our employees were located as of November 30, 2019. DuringFor the three months ended November 30, 2019 and 2018, foreign currency movements increased operating income by $1.02020, we returned $72.2 million and $1.7 million, respectively.
Foreign Currency Hedges
As of November 30, 2019, we maintained the following foreign currency forward contracts to hedge its exposures:
Euro – foreign currency forward contracts to hedge approximately 50% of its Euro exposure through the third quarter of fiscal 2020, and 25% of its exposure during the fourth quarter of fiscal 2020
British Pound Sterling – foreign currency forward contracts to hedge approximately 50% of its British Pound Sterling exposure through the third quarter of fiscal 2020 and 25% of its exposure through the fourth quarter of fiscal 2020
Indian Rupee – foreign currency forward contracts to hedge approximately 50% of its Indian Rupee exposure through the third quarter of fiscal 2020, and 25% of its exposure through the fourth quarter of fiscal 2020
Philippine Peso – foreign currency forward contracts to hedge approximately 75% of its Philippine Peso exposure through the fourth quarter of fiscal 2020
As of November 30, 2019, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱1.0 billion and Rs906.4 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €21.7 million and £12.8 million, respectively.
A loss on derivatives of $0.7 million was recorded into operating income for the three months ended November 30, 2019, compared to a loss on derivatives of $0.4 millionstockholders in the same period a year ago.
Off-Balance Sheet Arrangements
At November 30, 2019form of share repurchases and August 31, 2019,dividends. Over the last 12 months, we had no off-balance sheet financing or other arrangements with unconsolidated entities or financial partnerships (such as entities often referredreturned $270.6 million to as structured finance or special purpose entities) established for purposesstockholders in the form of facilitating off-balance sheet financing, other debt arrangements, or other contractually limited purposes.
share repurchases and dividends.
Share Repurchase Program
Repurchases will beof shares of our common stock are made from time to time in the open market and privately negotiated transactions, subject to market conditions. In the first quarter of fiscalthree months ended November 30, 2020, we repurchased 343,000131,800 shares for $84.4$43.1 million under our existing share repurchase program compared to 275,000343,000 shares for $60.4$84.4 million in the same period a
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year ago. As of November 30, 2020, $215.9 million remains available under the share repurchase program for future share repurchases. There is no defined number of shares to be repurchased over a specified timeframe through the life of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
Dividends
On November 4, 2020, our Board of Directors approved a regular quarterly dividend of $0.77 per share. The cash dividend of $29.1 million was paid on December 17, 2020, to common stockholders of record at the close of business on November 30, 2020. Future cash dividends will depend on our earnings, capital requirements, financial condition and other factors considered relevant by us and is subject to final determination by our Board of Directors.
Acquisitions
On November 2, 2020, FactSet acquired all of the outstanding shares of TVL for a purchase price of $41.9 million, subject to working capital and other adjustments. TVL is a leading provider of ESG information derived from artificial intelligence, and the acquisition of TVL further enhances FactSet's commitment to providing industry leading access to ESG data across its platforms. Refer to Note 7, Acquisition for further discussion on the TVL acquisition.
Summary of Cash Flows
The table below, for the periods indicated, provides selected cash flow information:
Three months ended November 30,
(in thousands)20202019
Net cash provided by operating activities$89,276 $95,791 
Net cash used in investing activities(58,322)(27,143)
Net cash used by financing activities(56,377)(94,955)
Effect of exchange rate changes on cash and cash equivalents(45)2,725 
Net decrease in cash and cash equivalents$(25,468)$(23,582)
Cash and cash equivalents aggregated to $560.1 million as of November 30, 2020, compared to $585.6 million as of August 31, 2020. Our cash and cash equivalents decreased $25.5 million during the first three months of fiscal 2021, primarily due to cash outflows of $43.1 million in share repurchases, $41.9 million for the acquisition of a business, $29.1 million in dividend payments, and $18.3 million of capital expenditures, partially offset by inflows of $89.3 million of net cash provided by operating activities and $18.0 million in proceeds from the exercise of employee stock options.
Our cash and cash equivalents are held in numerous locations throughout the world, with $229.0 million within the Americas, $281.5 million within EMEA (predominantly within the UK, France, and Germany) and the remaining $49.6 million within Asia Pacific (predominantly within the Philippines and India) as of November 30, 2020. We intend to reinvest substantially all of our accumulated undistributed foreign earnings, except in instances where repatriation would result in minimal additional tax.
Operating
For the three months ended November 30, 2019, we have returned $111.72020, net cash provided by operating was $89.3 million compared to stockholders$95.8 million during the same period a year ago, a decrease of $6.5 million. This decrease was primarily driven by the timing of lease incentive payments and certain working capital changes, offset by higher net income and cash generated from the operations of the business.
Investing
Net cash used in investing activities was $58.3 million in the formthree months ended November 30, 2020, representing a $31.2 million increase from the same period a year ago. This increase was due primarily to the acquisition of share repurchases and dividends. OverTVL for approximately $41.9 million in cash, net of cash acquired, partially offset by an $8.4 million decrease in capital expenditures. Capital expenditures decreased due to increased spend during the last 12three months we have returned $343.0 million to stockholders in the form of share repurchases and dividends. As ofended November 30, 2019, $154.2primarily related to the build-out of our new corporate headquarters in Norwalk, Connecticut compared to reduced spend during the three months ended November 30, 2020 primarily related to the build-out of our office space in the Philippines and capitalized internal-use software.
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Financing
Net cash used by financing activities was $56.4 million remains available for futurein the three months ended November 30, 2020, representing a $38.6 million decrease in cash used by financing activities from the same period a year ago. The decrease was primarily due to a $41.3 million decrease in share repurchases underpurchases and a $1.3 million increase in proceeds from employee stock plans, partially offset by a $1.8 million increase in dividend payments.
Free Cash Flow
We define free cash flow, a non-GAAP financial measure, as cash provided by operating activities less purchases of property, equipment, leasehold improvements and intangible assets. We present free cash flow solely as a supplemental disclosure to provide useful information to investors about the existing share repurchase program.amount of cash generated by the business after necessary capital expenditures. We consider free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after necessary capital expenditures. The following table reconciles our net cash provided by operating activities to free cash flow:
Three months ended November 30,
(in thousands)20202019
Net cash provided by operating activities$89,276 $95,791 
Capital expenditures(1)
(18,333)(26,780)
Free cash flow$70,943 $69,011 
(1) Capital expenditures are included in net cash used in investing activities during each fiscal period reported.
Free cash flow generated in the three months ended November 30, 2020 was $70.9 million, an increase of 2.8% compared to a year ago. Free cash flow increased $1.9 million year-over-year due to an $8.4 million decrease in capital expenditures, partially offset by a $6.5 million decrease in operating cash flows.
Contractual Obligations
Fluctuations in our operating results, the degree of success of our accounts receivable collection efforts, the timing of tax and other payments, as well as necessary capital expenditures to support growth of our operations, will impact our liquidity and cash flows in future periods. The effect of our contractual obligations on our liquidity and capital resources in future periods should be considered in conjunction with the factors mentioned here. As of August 31, 2019,2020, we had total purchase commitments of $69.9$226.0 million. There were no material changes in our purchase commitments duringDuring the first three months ended November 30, 2020 we entered into a software subscription agreement with total purchase commitment of fiscal 2020.approximately $10.0 million with a contract term of three years.
As disclosed earlier in the Liquidity and Capital Resources section of this MD&A, FactSetwe entered into the 2019 Credit Agreement on March 29, 2019 and borrowed $575.0 million. The loan balance of $575.0 million remains outstanding as of November 30, 2019.2020. Refer to Note 11, Debt, in the Capital Resources sectionnotes to the Consolidated Financial Statements included in Part I, Item 1, Financial Information, of the MD&Athis Quarterly Report on Form 10-Q for a discussion onof our Long-term debt borrowings.
There were no other significant changes to our contractual obligations during the first three months of fiscal 2020.2021.
Off-Balance Sheet Arrangements
At November 30, 2020 and August 31, 2020, we had no off-balance sheet financing or other arrangements with unconsolidated entities or financial partnerships (such as entities often referred to as structured finance or special purpose entities) established for purposes of facilitating off-balance sheet financing, other debt arrangements, or other contractually limited purposes.
Foreign Currency
Foreign Currency Exposure
Our investments in certain wholly-owned subsidiaries within the EMEA and Asia Pacific segments, where approximately 76% of our employees are located, are exposed to volatility in currency exchange rates through translation of the foreign subsidiaries'
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Dividendsnet assets or liabilities from their respective functional currencies into U.S. dollars, using an end of period exchange rate. The net translation gains and losses are recorded in accumulated other comprehensive loss as a component of stockholders’ equity.
On During the three months ended November 15, 2019,30, 2020, foreign currency movements increased operating income by $0.6 million, compared to a $1.0 million increase to operating income a year ago. To mitigate the foreign currency exposure, we entered into a series of forward contracts to hedge a portion of our BoardBritish Pound Sterling, Euro, Indian Rupee, and Philippine Peso exposures ranging from 25% to 75% over their respective hedged periods as of Directors approved a regular quarterly dividendNovember 30, 2020. The current foreign currency forward contracts are set to mature at various points between the second quarter of $0.72 per share.fiscal 2021 through the first quarter of fiscal 2022.
As of November 30, 2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱1.3 billion and Rs2.4 billion, respectively. The cash dividendgross notional value of $27.1foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €36.3 million and £37.6 million, respectively.
A gain on derivatives of $0.3 million was paidrecorded into operating income for the three months ended November 30, 2020, compared to a loss on December 19, 2019, to common stockholdersderivatives of record at$0.7 million in the close of business on November 29, 2019. Future cash dividends will depend on our earnings, capital requirements, financial condition and other factors considered relevant by us and is subject to final determination by our Board of Directors.same period a year ago.
SignificantCritical Accounting Policies andCritical AccountingEstimates
We describe our significant accounting policies in Note 3, Summary of Significant Accounting Policies, of the notes to our consolidated financial statementsConsolidated Financial Statements included in Item 8 of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019.2020. The accounting policies used in preparing our consolidated financial statementsConsolidated Financial Statements for the first three months of fiscal 20202021 are applied consistently with those described in our Annual Report on Form 10-K for the fiscal year ended August 31, 2019,2020, with the exception of the accounting guidance adopted in the first quarter of fiscal 20202021 related to leases accounting. Please see Note 15, Leases, of this report for further details on the adoption of the new leases standard.ASU 2016-03, Financial Instruments—Credit Losses (Topic 326); Measurement of Credit Losses on Financial Instruments. Refer to Note 3, Recent Accounting Pronouncements of this Quarterly Report for further discussion.
We discuss our critical accounting estimates in Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended August 31, 2019.2020. There were no significant changes in our accounting policies or critical accounting estimates during the first three months of fiscal 2020.2021.
New Accounting Pronouncements
See Note 3, Recent Accounting Pronouncements, in the notes to the consolidated financial statementsConsolidated Financial Statements included in Part I, Item 1, Financial Information, of this Quarterly Report on Form 10-Q for a full description of recent accounting pronouncements, including the expected dates of adoption, which we include herein by reference.
Market Trends
In the ordinary course of business, we are exposed to financial risks involving the volatility of equity markets as well as foreign currency and interest rate fluctuations.
Shift from Active to Passive Investment Management
Approximately 83.9% of our ASV is derived from our investment management clients. The prosperity of these clients is tied to equity assets under management. An equity market decline not only depresses assets under management but also could cause a significant increase in redemption requests to move money out of equities and into other asset classes. Moreover, a shift from active investment management to passive investment management can result in lower demand for our services. Our investment banking clients that provide M&A advisory work, capital markets services and equity research, account for approximately 16.1% of our ASV. A significant portion of this revenue relates to services deployed by large, bulge-bracket banks. Credit continues to impact many of the large banking clients due to the amount of leverage deployed in past operations. Our clients could also encounter similar issues. A lack of confidence in the global banking system could cause declines in M&A funded by debt. Additional uncertainty, consolidation and business failures in the global investment banking sector could adversely affect our financial results and future growth. Regardless, the size of banks in general is shrinking as they deleverage their balance sheets and adjust their expense bases to future revenue opportunities. Our revenue may decline if banks, including those involved in merger activity, significantly reduce headcount in the areas of corporate M&A, capital markets and equity research to compensate for the challenges faced by other departments.

Brexit
On June 23, 2016, voters in the United Kingdom approved an advisory referendum to withdraw from the European Union ("Brexit"). On March 29, 2017, the United Kingdom invoked Article 50 of the Lisbon Treaty, formally starting negotiations with the European Union. On October 17, 2019, a new Brexit deal was agreed between the European Union and the UK Government (the “Withdrawal Agreement Bill”). On October 22, 2019 the UK Parliament approved the Withdrawal Agreement Bill but rejected the timing of its implementation. On December 20, 2019, members of Parliament voted in favor of the Withdrawal Agreement Bill. Provided the European Parliament also approves the Withdrawal Agreement Bill, the UK will formally leave the European Union on January 31, 2020. Following such departure, the UK will enter a transition period until December 31, 2020. During this transition period, the UK will still follow all the EU's rules and regulations, will remain in the single market and the customs union, and will permit the free movement of people. A no-deal Brexit could still result, as the Withdrawal Agreement Bill prohibits any extension to the transition period beyond the end of 2020. The political and economic instability created by the Brexit vote has caused, and may continue to cause, significant volatility in global financial markets. At this time, we cannot predict the impact that Brexit will have on our business as it will depend, in part, on the longer-term outcome of tariff, trade, regulatory and other negotiations. Although it is unknown what the result of those negotiations will be, it is possible that new terms may adversely affect our operations and financial results. While we evaluate our own risks and
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uncertainty related to Brexit, we will continue to partner with our clients to help them navigate the fluctuating international markets.
Markets in Financial Instruments Directive (“MiFID”)
MiFID II built upon many of the initiatives introduced through MiFID and is intended to help improve the functioning of the European Union single market by achieving a greater consistency of regulatory standards. MiFID originally became effective in 2007 and was enhanced through adoption of MiFID II, which became effective in January 2018. We continue to monitor the impact in the European Union of MiFID II on the investment process and trade lifecycle, as well as any impact of MiFID II on non-European Union countries. We also continue to review the application of key MiFID II requirements in the event of a no-deal Brexit in light of a recent publication by the European Securities and Markets Authority. We plan to work with our clients to navigate the MiFID II requirements.
Forward-Looking Factors
Forward-Looking Statements
In addition to current and historical information, this Quarterly Report on Form 10-Q, including Management’s Discussion and Analysis of Financial Condition and Results of Operations, contains forward-looking statements based on management’s current expectations, estimates, forecasts and projections about industries in which we operate and the beliefs and assumptions of management. All statements that address expectations, guidance, outlook or projections about the future, including statements about our strategy for growth, product development, revenue, future financial results, anticipated growth, market position, subscriptions, expected expenditures, trends in our business and financial results, are forward-looking statements. Forward-looking statements may be identified by words like "expects," "believes", "anticipates," "plans," "intends," "estimates", "projects," "should," "indicates," "continues," "may" and similar expressions. These statements are not guarantees of future performance and involve a number of risks, uncertainties and assumptions. Many factors, including those discussed more fully elsewhere in this Quarterly Report on Form 10-Q or in any of our other filings with the Securities and Exchange Commission, could cause results to differ materially from those stated. These factors include, but are not limited to: the ability to integrate newly acquired companies, clients and businesses; strains on resources as a result of growth, the volatility and stability of global securities markets, including declines in equity or fixed income returns impacting the buying power of investment management clients; the ability to hire and retain qualified personnel; the maintenance of our leading technological position and reputation; failure to maintain or improve our competitive position in the marketplace; fraudulent, misappropriation or unauthorized data access, including cyber-security and privacy breaches; failures or disruptions of telecommunications, data centers, network systems, facilities, or the Internet; uncertainty, consolidation and business failures in the global investment banking industry; the continued shift from active to passive investing, the negotiation of contract terms with vendors, data suppliers and landlords; the retention of clients and the attraction of new ones; the absence of U.S. or foreign governmental regulation restricting international business; the unfavorable resolution of tax assessments and legal proceedings; and legislative and regulatory changes in the environments in which we and our clients operate. Forward-looking statements speak only as of the date they are made, and we assume no duty to and do not undertake to update forward-looking statements. Actual results could differ materially from those anticipated in forward-looking statements and future results could differ materially from historical performance.
We intend that all forward-looking statements we make will be subject to safe harbor protection of the federal securities laws as found in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.
These statements involve certain known and unknown risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties include, among others, those listed in this MD&A above and those listed in Part 1 Item 1A, Risk Factors, of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019. We do not intend, and undertake no obligation, to update any of our forward-looking statements after the date of this Quarterly Report to reflect actual results or future events or circumstances.
Business Outlook
The following forward-looking statements reflect our expectations as of December 19, 2019. Given the number of risk factors, uncertainties and assumptions discussed in Part 1 Item 1A, Risk Factors, of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019, actual results may differ materially. We do not intend to update our forward-looking statements until our next quarterly results announcement, other than in publicly available statements.
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Fiscal 2020Expectations:
– Organic ASV plus professional services is expected to increase in the range of $65 million and $85 million over fiscal 2019.
– GAAP revenue is expected to be in the range of $1.49 billion and $1.50 billion.
– GAAP operating margin is expected to be in the range of 28.5% and 29.5%.
– Adjusted operating margin is expected to be in the range of 31.5% and 32.5%.
– FactSet’s annual effective tax rate is expected to be in the range of 17.0% and 17.5%.
– GAAP diluted EPS is expected to be in the range of $8.70 and $9.00. Adjusted diluted EPS is expected to be in the range of $9.85 and $10.15.
Both GAAP operating margin and GAAP diluted EPS guidance do not include certain effects of any non-recurring benefits or charges that may arise in fiscal 2020.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
In the normal course of business, we are exposed to foreign currency exchange risk and interest rate risk that could impact our financial position and results of operations.
Foreign Currency Exchange Risk
WeIn the normal course of business, we are exposed to foreign currency exchange risk as we conduct business outside the U.S. in several currencies including British Pound Sterling, Euro, Indian Rupee, and Philippine Peso. The financial statements of these foreign subsidiaries are translatedChanges in the exchange rates for such currencies into U.S. dollars using period-end ratescan affect our revenues, earnings, and the carrying values of exchange forour assets and liabilities and average rates for the period for revenue and expenses. To the extent thatin our international activities recorded in local currencies increase in the future, our exposure to fluctuations in currency exchange rates will correspondingly increase. consolidated balance sheet, either positively or negatively.
To manage the exposures related to the effects of foreign exchange rate fluctuations, we utilize derivative instruments (foreign currency forward contracts). By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a major financial institution. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties. Our primary objective in holding derivatives is to reduce the volatility of earnings associated with changes in foreign currency.
Foreign Currency Hedges
As of November 30, 2019, we maintained the following foreign currency forward contracts to hedge our exposures:
Euro – foreign currency forward contracts to hedge approximately 50% of its Euro exposure through the third quarter of fiscal 2020, and 25% of its exposure during the fourth quarter of fiscal 2020
British Pound Sterling – foreign currency forward contracts to hedge approximately 50% of its British Pound Sterling exposure through the third quarter of fiscal 2020 and 25% of its exposure through the fourth quarter of fiscal 2020
Indian Rupee – foreign currency forward contracts to hedge approximately 50% of its Indian Rupee exposure through the third quarter of fiscal 2020, and 25% of its exposure through the fourth quarter of fiscal 2020
Philippine Peso – foreign currency forward contracts to hedge approximately 75% of its Philippine Peso exposure through the fourth quarter of fiscal 2020
As of November 30, 2019, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱1.0 billion and Rs906.4 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €21.7 million and £12.8 million, respectively.
A loss on derivatives of $0.7 million was recorded into operating income for the three months ended November 30, 2019, compared to a loss on derivatives of $0.4 million in the same period a year ago. The losses and gains on foreign currency forward contracts mitigate the variability in operating expenses associated with currency movements. These transactions are designated and accounted for as cash flow hedges in accordance with applicable accounting guidance.The changes in fair value for these foreign currency forward contracts are initially reported as a component of accumulatedAccumulated other comprehensive loss ("AOCL") and subsequently reclassified into operating expenses when the hedged exposure affects earnings. The related cash flow impacts of all our derivative activities are reflected as cash flows from operating activities.
A sensitivity analysis was performed based on the estimated fair value of all foreign currency forward contracts outstanding at November 30, 2019.2020. If the U.S. dollar had been 10% weaker, the fair value of outstanding foreign currency forward contracts would have increased by $7.2$14.8 million, which would have had an immaterial impact on our consolidated balance sheet.Consolidated Balance Sheet. Such a change in fair value of our financial instruments would be substantially offset by changes in our expense base. If we had no hedges in place as of November 30, 2019,2020, a hypothetical 10% weaker U.S. dollar against all foreign currencies from the quoted foreign currency exchange rates at November 30, 2019,2020, with operating results held constant in local currencies, would result in a decrease in operating income by $28.6$40.5 million over the next 12 months. A hypothetical 10% weaker U.S. dollar against all foreign currencies at November 30, 20192020 would have increased the fair value of total assets by $76.4$68.5 million and equity by $60.1$42.2 million.
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Volatility in the British Pound Sterling exchange rate is expected to continueremains a possibility in the short term as the UK negotiatescontinues the transition resulting from its exit from the European Union. In the longer term, any impact from Brexit will depend on, in part, on the outcome of tariff, regulatory, and other negotiations. Refer to Part II, Item 1A, Risk Factors of this Quarterly Report on Form 10-Q and Item 1A, Risk Factors of our Annual Report on Form 10-K for further discussion on Brexit.
Refer to Note 6, Derivative Instruments in the Notes to the Company’s Consolidated Financial Statements included in Part I, Item 1. of this Quarterly Report on Form 10-Q for more information on our foreign currency exposures and our foreign currency forward contracts.
Interest Rate Risk
Cash and Cash Equivalents
The fair market value of our Cash and cash equivalents and Investments at November 30, 20192020 was $362.3$578.3 million. Our cash and cash equivalents consist of demand deposits and money market funds with original maturities of three months or less and are reported at fair value. Our investments consistWe are exposed to interest rate risk through fluctuations of both mutual funds and certificates of deposit as both are part of our investment strategy. These mutual funds and certificates of deposit are included as Investments (short-term)interest rates on our consolidated balance sheet as the mutual funds can be liquidated at our discretion and the certificates of deposit have original maturities greater than three months, but less than one year. The mutual funds and certificates of deposit are held for investment and are not considered debt securities. It is anticipated that the fair market value of our Cash and cash equivalents and Investments will continue to be immaterially affected by fluctuations in interest rates. Preservation of principal is the primary goal of our cash and investment policy. Pursuant to our established investment guidelines, we try to achieve high levels of credit quality, liquidity and diversification. Our investment guidelines do not permit us to invest in puts, calls, strips, short sales, straddles, options, commodities, precious metals, futures or investments on margin.investments. As we have a restrictive investment policy, our financial exposure to fluctuations in interest rates is expected to remain low. We do not believe thatRefer to Note 3, Summary of Significant Accounting Policies, in the value or liquidityNotes to the Company’s Consolidated Financial Statements included in Item 8 of our Annual Report on Form 10-K for more information on our cash and cash equivalents and investments have been significantly impacted by current market events.policies.
Debt
As of November 30, 2019, the fair value of our2020, we had long-term debt wasoutstanding of $575.5 million, which included a principal balance of $575.0 million which approximated its carrying amount.related to the 2019 Revolving Credit Facility. The application of2019 Revolving Credit Facility bears interest on the outstanding principle at a floating interest rate equal to the daily LIBOR rate plus a spread, using a debt leverage pricing grid, approximatesgrid. The variable rate of interest on our 2019 Revolving Credit Facility can expose us to interest rate volatility due to changes in LIBOR. To mitigate this exposure, on March 5, 2020, we entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the current marketvariable interest rate obligation, effectively converting the floating interest rate to fixed for similar instruments. It is anticipatedthe hedged portion. Thus, we are only exposed to base interest rate risk on floating rate borrowings in excess of any amounts that the fair market valueare not hedged, or $287.5 million of our debt will continue to be immaterially affected by fluctuations in interest rates and we do not believe that the value of our debt has been significantly impacted by current market events. The debt bears interest on the outstanding principal amount at a rate equal tobalance under the daily LIBOR rate plus a spread using a debt leverage pricing grid currently at 0.875%. During the three months ended November 30, 2019 and 2018, we recorded interest expense of $4.2 million and $4.7 million, respectively, on our outstanding debt amounts.Revolving Credit Facility. Assuming all terms of our outstanding long-term debt remained the same, a hypothetical 25 basis point change (up or down) in the one-month LIBOR rate would result in a $1.4$0.7 million change to our annual interest expense.
Technology Risk
Our clients rely on usexpense for the deliveryportion of time-sensitive, up-to-date data and applications. Our business is dependent on our ability to process substantial volumes of data and transactions rapidly and efficiently on our computer-based networks and systems. Our computer operations, as well as our other business centers, and those of our suppliers and clients are vulnerable to interruptionthe long-term debt not hedged by fire, natural disaster, power loss, telecommunications failures, terrorist attacks, acts of war, civil unrest, Internet failures, computer viruses and security breaches, and other events beyond our reasonable control. We maintain back-up facilities and certain other redundancies for each of our major data centers to minimize the risk that any such event will disrupt those operations. However, a loss of our services involving our significant facilities may materially disrupt our business and may induce our clients to seek alternative data suppliers. Any such, losses or damages we incur could have a material adverse effect on our business. Although we seek to minimize these risks through security measures, controls, back-up data centers and emergency planning, there can be no assurance that such efforts will be successful or effective.
interest rate swap
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agreement. Refer to Note 11, Debt, in the Notes to the Company’s Consolidated Financial Statements included in Item 1. of this Quarterly Report on Form 10-Q for additional information regarding our outstanding debt obligations.
ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of theThe Company’s management, including theits principal executive officer and principal financial officer, the Company hashave evaluated the effectiveness of itsthe Company’s disclosure controls and procedures pursuant to Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as of the end of the period covered by this report. Based on that evaluation,report, and the principal executive officer and principal financial officer have concluded that the Company’s disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, (the "Exchange Act") are effective to ensure that information required to be disclosedas of the end of the period covered by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms and is accumulated and communicated to the Company’s management, including its principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.this report.
Changes in Internal Control over Financial Reporting
During the first quarter of fiscal 2020, the Company implemented a new general ledger and financial reporting system as part of a multi-year global project to design, configure and install an integrated suite of enterprise software. The implementation has involved changes to certain processes and related internal controls over financial reporting. The Company has reviewed the system and the controls affected and made appropriate changes as necessary.
There have been no other changes in the Company’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the Company’s first quarter of fiscalthree months ended November 30, 2020 that hashave materially affected, or isare reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II – OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The information set forth under "Contingencies" in Note 16, 12, Commitments and Contingencies,, contained in the notesNotes to the consolidated financial statementsConsolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.

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ITEM 1A. RISK FACTORS
There were no material changes during the first three months of fiscal 20202021 to the risk factors identified in the Company’s fiscal 2019Company's Annual Report on Form 10-K.10-K for the fiscal year ended August 31, 2020, except for the "Brexit" section in the "Legal & Regulatory Risks" risk factor, as set out below.
Legal & Regulatory Risks
Legislative and regulatory changes in the environments in which we and our clients operate
As a business, we are subject to numerous laws and regulations in the U.S. and in the other countries in which we operate. These laws, rules, and regulations, and their interpretations, may change in the future or conflict, and compliance with these changes may increase our costs or cause us to make changes in or otherwise limit our business practices. In addition, the global nature and scope of our business operations make it more difficult to monitor areas that may be subject to regulatory and compliance risk. If we fail to comply with any applicable law, rule, or regulation, we could be subject to claims and fines and suffer reputational damage. Uncertainty caused by political change globally, and complex relationships across countries, including the U.S. and nations in Europe and Asia, heightens the risk of regulatory uncertainty.
Many of our clients operate within a highly regulated environment and must comply with governmental legislation and regulations. The U.S. regulators have increased their focus on the regulation of the financial services industry. Increased regulation of our clients may increase their expenses, causing them to seek to limit or reduce their costs from outside services such as ours. Additionally, if our clients are subjected to investigations or legal proceedings they may be adversely impacted, possibly leading to their liquidation, bankruptcy, receivership, reduction in assets under management, or diminished operations, which would adversely affect our revenue. Recent regulatory changes that we believe might materially impact us and our clients include:
MiFID
In the European Union, the new version of the Markets in Financial Instruments Directive (recast), also known as "MiFID II" became effective in January 2018. MiFID II built upon many of the initiatives introduced through MiFID and is intended to help improve the functioning of the European Union single market by achieving a greater consistency of regulatory standards. MiFID originally became effective in 2007. We believe that compliance with MiFID II requirements is time-consuming and costly for the investment managers who are subject to it and will cause clients to adapt their pricing models and business practices significantly. These increased costs may impact our clients’ spending and may cause some investment managers to lose business or withdraw from the market, which may adversely affect demand for our services. However, MiFID II may also present us with new business opportunities for new service offerings. We continue to monitor the impact of MiFID II on the investment process and trade lifecycle. We also continue to review the application of key MiFID II requirements and plan to work with our clients to navigate through them.
Brexit
On January 31, 2020, the United Kingdom (the "UK") formally left the European Union (the "EU") when the UK-EU Withdrawal Agreement became effective. Under the Withdrawal Agreement, a transition period began that ran until December 31, 2020. On January 1, 2021, the UK left the EU Single Market and Customs Union, as well as all EU policies and international agreements. As a result, the free movement of persons, goods, services and capital between the UK and the EU ended, and the EU and the UK formed two separate markets and two distinct regulatory and legal spaces. On December 24, 2020, the European Commission reached a trade agreement with the UK on the terms of its future cooperation with the EU (the "Trade Agreement"). The Trade Agreement offers UK and EU companies preferential access to each other’s markets, ensuring imported goods will be free of tariffs and quotas; however, economic relations between the UK and the EU will now be on more restricted terms than existed previously. The Trade Agreement does not incorporate the full scope of the services sector, and businesses such as banking and finance face a more uncertain future. The UK and EU plan to put in place a regulatory dialogue on financial services based on a separate memorandum of understanding by March 2021. At this time, we cannot predict the impact that the Trade Agreement and any future agreements on services, particularly financial services, will have on our business and our clients, and it is possible that new terms may adversely affect our operations and financial results. We continue to evaluate our own risks and uncertainty related to Brexit and partner with our clients to help them navigate the possible changes in the UK-EU market. This uncertainty may have an impact on our clients’ expansion or spending plans, which may in turn negatively impact our revenue or growth.
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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Items 2(a) and (b) are not applicable as there have been no unregistered sales of equity securities.
(i)Issuer Purchases of Equity Securities (in thousands, except share and per share data)
The following table provides a month-to-month summary of the share repurchase activity during the three months ended November 30, 2019:2020:
Period
Total number of
shares purchased(1)
Average price
paid per share
Total number of shares purchased as part of publicly announced plans or programs(2)
Maximum number of shares (or approximate dollar value)
that may yet be purchased under the plans or programs (in US$)(2)
September 201940,000  $242.18  40,000  $228,932  
October 2019231,620  $244.37  229,000  $172,980  
November 201977,158  $253.91  74,000  $154,196  
Total348,778  343,000  
Period
Total Number of
Shares Purchased(1)
Average Price
Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)
Maximum Number of Shares (or Approximate Dollar Value)
that May Yet be Purchased Under the Plans or Programs (in US$)(2)
September 202014,000 $333.72 14,000 $254,323 
October 202082,662 $327.08 80,800 $227,916 
November 202041,866 $323.79 37,000 $215,851 
Total138,528 131,800 
(1)Includes 343,000131,800 shares purchased under the existing stock repurchase program, as well as 5,7786,728 shares repurchased from employees to cover their cost of taxes upon vesting of restricted stock.stock and exercise of stock options.
(2)Repurchases may be made from time to time in the open market and privately negotiated transactions, subject to market conditions. No minimum number of shares to be repurchased has been fixed. There is no timeframe to complete the repurchase program and it is expected that share repurchases will be paid using existing and future cash generated by operations.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
None.
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ITEM 6. EXHIBITS
(a)EXHIBITS
The information required by this Item is set forth below.
Incorporated by Reference
Exhibit Number
Exhibit
Description
FormFile No.Exhibit No.Filing Date
Filed
Herewith
Expatriation Agreement for Franck A.R. Gossieaux, dated June 1, 2019(1)
X
Amendment for Expatriation for Franck A.R. Gossieaux, dated June 1, 2019(1)
X
Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHXBRL Taxonomy Extension SchemaX
101.CALXBRL Taxonomy Extension Calculation LinkbaseX
101.DEFXBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABXBRL Taxonomy Extension Label LinkbaseX
101.PREXBRL Taxonomy Extension Presentation LinkbaseX
104Cover page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)X
(1) Indicates a management contract or compensatory plan or arrangement
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 FACTSET RESEARCH SYSTEMS INC.
(Registrant)
 
Date: January 9, 20206, 2021/s/ HELEN L. SHAN
 Helen L. Shan
 Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
/s/ GREGORY T. MOSKOFF
Gregory T. Moskoff
Senior Vice President, Controller and Chief Accounting Officer
(Principal Accounting Officer)


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EXHIBIT INDEX
EXBHIT NUMBER
DESCRIPTION
10.1 Expatriation Agreement for Franck A.R. Gossieaux, dated June 1, 2019
10.2 Amendment for Expatriation for Franck A.R. Gossieaux, dated June 1, 2019
31.1 Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amended
31.2 Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amended
32.1 Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2 Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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