Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 10-Q
 
 
(Mark One)
ýQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2015March 31, 2016
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to _________

Commission File Number: 001-16577
 
 
 
(Exact name of registrant as specified in its charter).
 
 
Michigan  38-3150651
(State or other jurisdiction of  (I.R.S. Employer
Incorporation or organization)  Identification No.)
  
5151 Corporate Drive, Troy, Michigan  48098-2639
(Address of principal executive offices)  (Zip code)
(248) 312-2000
(Registrant’s telephone number, including area code)

Not applicable
(Former name, former address and formal fiscal year, if changed since last report)
 
  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes  ý    No  ¨.
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).     Yes  ý    No  ¨.
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one): 
Large accelerated filer¨Accelerated filerý
Non-accelerated filer
o  (Do not check if smaller reporting company)
Smaller reporting company¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ¨    No  ý.
As of November 3, 2015May 6, 2016, 56,441,15756,575,779 shares of the registrant’s common stock, $0.01 par value, were issued and outstanding.



FLAGSTAR BANCORP, INC.
FORM 10-Q
FOR THE QUARTER ENDED SEPTEMBER 30, 2015MARCH 31, 2016
TABLE OF CONTENTS
 
   
 
   
Item 1. 
 Consolidated Statements of Financial Condition – September 30, 2015March 31, 2016 (unaudited) and December 31, 20142015
 Consolidated Statements of Operations – For the three and nine months ended September 30,March 31, 2016 and 2015 and 2014 (unaudited)
 Consolidated Statements of Comprehensive Income (Loss) – For the three and nine months ended September 30,March 31, 2016 and 2015 and 2014 (unaudited)
 Consolidated Statements of Stockholders’ Equity – For the ninethree months ended September 30,March 31, 2016 and 2015 and 2014 (unaudited)
 Consolidated Statements of Cash Flows – For the ninethree months ended September 30,March 31, 2016 and 2015 and 2014 (unaudited)
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
Item 2.
Item 3.
Item 4.


2


FLAGSTAR BANCORP, INC.
FORM 10-Q
FOR THE QUARTER ENDED SEPTEMBER 30, 2015MARCH 31, 2016
TABLE OF CONTENTS (continued)



3


PART I. FINANCIAL INFORMATION
Item 1. Financial Statements

Flagstar Bancorp, Inc.
Consolidated Statements of Financial Condition
(In millions, except share data)
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
(Unaudited)  (Unaudited)  
Assets      
Cash and cash equivalents      
Cash$65
 $47
$54
 $54
Interest-earning deposits130
 89
670
 154
Total cash and cash equivalents195
 136
724
 208
Investment securities available-for-sale1,150
 1,672
1,314
 1,294
Investment securities held-to-maturity1,108
 
1,253
 1,268
Loans held-for-sale ($2,164 and $1,196 measured at fair value, respectively)2,408
 1,244
Loans held-for-sale ($2,571 and $2,541 measured at fair value, respectively)2,591
 2,576
Loans with government guarantees509
 1,128
462
 485
Loans held-for-investment, net

  

  
Loans held-for-investment ($132 and $211 measured at fair value, respectively)5,514
 4,448
Loans held-for-investment ($102 and $111 measured at fair value, respectively)5,640
 6,352
Less: allowance for loan losses(197) (297)(162) (187)
Total loans held-for-investment, net5,317
 4,151
5,478
 6,165
Mortgage servicing rights294
 258
281
 296
Federal Home Loan Bank stock113
 155
172
 170
Premises and equipment, net243
 238
256
 250
Net deferred tax asset372
 442
352
 364
Other assets810
 416
854
 639
Total assets$12,519
 $9,840
$13,737
 $13,715
Liabilities and Stockholders’ Equity      
Deposits      
Noninterest bearing$1,749
 $1,209
$1,984
 $1,574
Interest bearing6,388
 5,860
6,485
 6,361
Total deposits8,137
 7,069
8,469
 7,935
Federal Home Loan Bank advances (includes both short-term and long-term)2,024
 514
Long-term debt ($32 and $84 measured at fair value, respectively)279
 331
Short-term Federal Home Loan Bank advances1,250
 2,116
Long-term Federal Home Loan Bank advances1,625
 1,425
Other long-term debt247
 247
Representation and warranty reserve45
 53
40
 40
Other liabilities ($84 and $82 measured at fair value, respectively)530
 500
Other liabilities ($84 and $84 measured at fair value, respectively)548
 423
Total liabilities11,015
 8,467
12,179
 12,186
Stockholders’ Equity      
Preferred stock $0.01 par value, liquidation value $1,000 per share, 25,000,000 shares authorized; 266,657 issued and outstanding, respectively267
 267
267
 267
Common stock $0.01 par value, 70,000,000 shares authorized; 56,436,026 and 56,332,307 shares issued and outstanding, respectively1
 1
Common stock $0.01 par value, 70,000,000 shares authorized; 56,557,895 and 56,483,258 shares issued and outstanding, respectively1
 1
Additional paid in capital1,484
 1,482
1,489
 1,486
Accumulated other comprehensive income12
 8
Accumulated other comprehensive (loss) income(11) 2
Accumulated deficit(260) (385)(188) (227)
Total stockholders’ equity1,504
 1,373
1,558
 1,529
Total liabilities and stockholders’ equity$12,519
 $9,840
$13,737
 $13,715

    The accompanying notes are an integral part of these Consolidated Financial Statements.

4


Flagstar Bancorp, Inc.
Consolidated Statements of Operations
(In millions, except per share data)
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
Interest Income(Unaudited)
Loans$77
 $64
 $216
 $185
Investment securities14
 11
 43
 28
Interest-earning deposits and other
 
 1
 
Total interest income91
 75
 260
 213
Interest Expense       
Deposits10
 8
 30
 21
Federal Home Loan Bank advances6
 1
 13
 2
Other2
 2
 6
 5
Total interest expense18
 11
 49
 28
Net interest income73
 64
 211
 185
(Benefit) provision for loan losses(1) 8
 (18) 127
Net interest income after provision for loan losses74
 56

229
 58
Noninterest Income       
Net gain on loan sales68
 52
 242
 152
Loan fees and charges17
 19
 53
 56
Deposit fees and charges7
 6
 19
 16
Loan administration income8
 6
 19
 19
Net return on the mortgage servicing asset12
 1
 19
 22
Net gain (loss) on sale of assets1
 5
 (1) 11
Representation and warranty benefit (provision)6
 (13) 13
 (16)
Other noninterest income9
 9
 9
 3
Total noninterest income128
 85
 373
 263
Noninterest Expense       
Compensation and benefits58
 54
 178
 174
Commissions10
 10
 31
 26
Occupancy and equipment20
 20
 60
 60
Asset resolution
 14
 13
 43
Federal insurance premiums6
 6
 18
 17
Loan processing expense14
 10
 40
 26
Legal and professional expense10
 15
 27
 40
Other noninterest expense13
 50
 40
 53
Total noninterest expense131
 179
 407
 439
Income (loss) before income taxes71
 (38) 195
 (118)
Provision (benefit) for income taxes24
 (10) 70
 (38)
Net income (loss)47
 (28) 125
 (80)
Preferred stock accretion
 
 
 (1)
Net income (loss) from continuing operations$47
 $(28) $125
 $(81)
Income (loss) per share       
Basic$0.70
 $(0.61) $1.82
 $(1.79)
Diluted$0.69
 $(0.61) $1.80
 $(1.79)
Weighted average shares outstanding       
Basic56,436,026
 56,249,300
 56,419,354
 56,224,850
Diluted57,207,503
 56,249,300
 57,050,789
 56,224,850
The accompanying notes are an integral part of these Consolidated Financial Statements.

5


Flagstar Bancorp, Inc.
Consolidated Statements of Comprehensive Income (Loss)
(In millions)
 Three Months Ended September 30,
 2015 2014
 (Unaudited)
Net income (loss)$47
 $(28)
Other comprehensive income (loss), net of tax   
Unrealized gain (loss) on investment securities available-for-sale   
Unrealized gain (loss) (net of ($5) and $4 tax effect, respectively)9
 (5)
Less: Reclassification of net loss on the sale (net of zero and zero tax effect, respectively)
 (2)
Net change in unrealized gain (loss) on investment securities available-for-sale, net of tax9
 (7)
Unrealized (loss) on derivative instruments designated to cash flow hedges   
Unrealized (loss) (net of $2 tax effect and zero respectively)(5) 
Less: Reclassification of net loss on derivative instruments
 
Net change in unrealized (loss) on derivative instruments, net of tax(5) 
Other comprehensive income (loss), net of tax4
 (7)
Comprehensive income (loss)$51
 $(35)
 Nine Months Ended September 30,
 2015 2014
 (Unaudited)
Net income (loss)$125
 $(80)
Other comprehensive income (loss), net of tax   
Unrealized gain on investment securities available-for-sale   
Unrealized gain (net of ($5) and ($1) tax effect, respectively)9
 11
Less: Reclassification of net loss on the sale (net of zero and ($4) tax effect, respectively)
 (7)
Net change in unrealized gain on investment securities available-for-sale, net of tax9
 4
Unrealized (loss) on derivative instruments designated to cash flow hedges   
Unrealized (loss) (net of $2 tax effect and zero respectively)(5) 
Less: Reclassification of net loss on derivative instruments
 
Net change in unrealized (loss) on derivative instruments, net of tax(5) 
Other comprehensive income, net of tax4
 4
Comprehensive income (loss)$129
 $(76)
Flagstar Bancorp, Inc.
Consolidated Statements of Operations
(In millions, except per share data)
 Three Months Ended March 31,
 2016 2015
Interest Income(Unaudited)
Loans$84
 $65
Investment securities17
 14
Total interest income101
 79
Interest Expense   
Deposits11
 9
Short-term debt2
 
Long-term debt7
 3
Other2
 2
Total interest expense22
 14
Net interest income79
 65
Provision (benefit) for loan losses(13) (4)
Net interest income after benefit for loan losses92
 69
Noninterest Income   
Net gain on loan sales75
 91
Loan fees and charges15
 17
Deposit fees and charges6
 6
Loan administration income6
 4
Net loss on the mortgage servicing rights(6) (2)
Net loss on sale of assets(2) 
Representation and warranty benefit2
 2
Other noninterest income9
 1
Total noninterest income105
 119
Noninterest Expense   
Compensation and benefits68
 61
Commissions10
 10
Occupancy and equipment22
 20
Asset resolution3
 8
Federal insurance premiums3
 6
Loan processing expense12
 12
Legal and professional expense9
 9
Other noninterest expense10
 12
Total noninterest expense137
 138
Income before income taxes60
 50
Provision for income taxes21
 18
Net income$39
 $32
Income per share   
Basic$0.56
 $0.43
Diluted$0.54
 $0.43
Weighted average shares outstanding   
Basic56,513,715
 56,385,454
Diluted57,600,984
 56,775,039
The accompanying notes are an integral part of these Consolidated Financial Statements.



6


Flagstar Bancorp, Inc.
Consolidated Statements of Stockholders’ EquityComprehensive Income
(In millions)
 
Preferred
Stock
 
Common
Stock
 
Additional
Paid in
Capital
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Retained Earnings (Accumulated
Deficit)
 
Total
Stockholders’
Equity
Balance at December 31, 2013$266
 $1
 $1,479
 $(5) $(315) $1,426
(Unaudited)           
Net loss
 
 
 
 (80) (80)
Total other comprehensive income
 
 
 4
 
 4
Accretion of preferred stock1
 
 
 
 (1) 
Stock-based compensation
 
 2
 
 
 2
Balance at September 30, 2014$267
 $1
 $1,481
 $(1) $(396) $1,352
Balance at December 31, 2014267
 1
 1,482
 8
 $(385) $1,373
(Unaudited)           
Net income
 
 
 
 125
 125
Total other comprehensive income
 
 
 4
 
 4
Stock-based compensation
 
 2
 
 
 2
Balance at September 30, 2015$267
 $1
 $1,484
 $12
 $(260) $1,504
 Three Months Ended March 31,
 2016 2015
 (Unaudited)
Net income$39
 $32
Other comprehensive income, net of tax   
Investment securities available-for-sale   
Unrealized gain (net of tax effect $9 and $9, respectively)15
 15
Derivatives and hedging activities   
Unrealized loss (net of tax effect $16 and zero, respectively)(32) 
Less: Reclassification of net loss on derivative instruments4
 
Net change in derivatives and hedging activities, net of tax(28) 
Other comprehensive (loss) income, net of tax(13) 15
Comprehensive income$26
 $47
The accompanying notes are an integral part of these Consolidated Financial Statements.

7


Table
(In millions, except share data)

Flagstar Bancorp, Inc.
Consolidated Statements of Cash Flows
(In millions)
 Nine Months Ended September 30,
 2015 2014
 (Unaudited) (Unaudited)
   As Restated
Operating Activities   
Net income (loss)$125
 $(80)
Adjustments to reconcile net income (loss) to net cash used in operating activities:   
(Benefit) provision for loan losses(18) 127
Representation and warranty (benefit) provision(13) 16
Depreciation and amortization17
 18
Deferred income taxes68
 (35)
Net gain on loan and asset sales(241) (163)
Change in fair value and other non-cash changes(231) (150)
Other changes:   
Proceeds from sales of loans held-for-sale ("HFS")15,247
 12,610
Origination, premium paid and repurchase of loans, net of principal repayments(22,180) (18,225)
Increase in accrued interest receivable(6) (12)
Decrease (increase) in other assets, excludes purchase of other investments155
 (82)
Net charge-offs in representation and warranty reserve(1) (18)
Increase in other liabilities11
 35
Net cash used in operating activities(7,067) (5,959)
Investing Activities   
Proceeds from sale of available-for-sale securities, including loans that have been securitized6,603
 6,532
Collection of principal on investment securities available-for-sale ("AFS")185
 118
Purchase of investment securities available-for-sale and other(783) (756)
Collection of principal on investment securities held-to-maturity ("HTM")38
 
Purchase of investment securities HTM(10) 
Proceeds received from the sale of held-for-investment loans ("HFI")788
 62
Origination and purchase of loans HFI, net of principal repayments(2,249) (623)
Purchase of bank owned life insurance(175) 
Proceeds from the disposition of repossessed assets19
 30
Redemption of Federal Home Loan Bank stock42
 
Acquisitions of premises and equipment, net of proceeds(28) (26)
Proceeds from the sale of mortgage servicing rights183
 168
Net cash provided by investing activities4,613
 5,505
Financing Activities   
Net increase in deposit accounts1,068
 1,094
Proceeds from increases in Federal Home Loan Bank advances22,235
 13,633
Repayment of Federal Home Loan Bank advances(20,725) (14,471)
Repayment of long-term debt(55) (19)
Net (reduction) receipt of payments of loans serviced for others(23) 39
Net receipt of escrow payments13
 4
Net cash provided by financing activities2,513
 280
Net increase (decrease) in cash and cash equivalents59
 (174)
Beginning cash and cash equivalents136
 281
Ending cash and cash equivalents$195
 $107
Supplemental disclosure of cash flow information   
Interest paid on deposits and other borrowings$42
 $23
Income tax payments (refund)$3
 $(1)
Non-cash reclassification of investments AFS to HTM$1,136
 $
Non-cash reclassification of loans HFI to loans HFS$1,113
 $384
Non-cash reclassification of loans HFS to loans HFI$30
 $15
Non-cash reclassification of loans HFS to AFS securities$6,617
 $6,234
Mortgage servicing rights resulting from sale or securitization of loans$220
 $198
Non-cash reclassification of loans with government guarantee to other assets$373
 $
 Preferred StockCommon Stock    
 Number of Shares Outstanding
Amount of Preferred
Stock
Number of Shares Outstanding
Amount of Common
Stock
Additional
Paid in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Retained Earnings (Accumulated
Deficit)
Total
Stockholders’
Equity
Balance at December 31, 2014266,657
$267
56,332,307
$1
$1,482
$8
$(385)$1,373
(Unaudited)        
Net income





32
32
Total other comprehensive income




15

15
Stock-based compensation

103,719





Balance at March 31, 2015266,657
$267
56,436,026
$1
$1,482
$23
$(353)$1,420
Balance at December 31, 2015266,657
$267
56,483,258
$1
1,486
$2
$(227)$1,529
(Unaudited)        
Net income





39
39
Total other comprehensive loss




(13)
(13)
Stock-based compensation

74,637

3


3
Balance at March 31, 2016266,657
$267
56,557,895
$1
$1,489
$(11)$(188)$1,558
The accompanying notes are an integral part of these Consolidated Financial Statements.

Flagstar Bancorp, Inc.
Consolidated Statements of Cash Flows
(In millions)
 Three Months Ended March 31,
 2016 2015
 (Unaudited)
Operating Activities   
Net income$39
 $32
Adjustments to reconcile net income to net cash used in operating activities:   
Provision (benefit) for loan losses(13) (4)
Representation and warranty benefit(2) (2)
Depreciation and amortization7
 6
Deferred income taxes12
 18
Net gain on loan and asset sales(75) (91)
Change in fair value and other non-cash changes(87) (154)
Proceeds from sales of loans held-for-sale ("HFS")4,585
 3,791
Origination, premium paid and purchase of loans, net of principal repayments(6,304) (7,008)
Decrease (increase) in accrued interest receivable2
 (3)
(Increase) decrease in other assets(52) 17
Increase (decrease) in other liabilities14
 (13)
Net cash used in operating activities(1,874) (3,411)
Investing Activities   
Proceeds from sale of available for sale securities including loans that have been securitized2,672
 2,706
Collection of principal on investment securities available-for-sale30
 54
Purchase of investment securities available-for-sale and other(27) (652)
Collection of principal on investment securities held-to-maturity ("HTM")30
 
Purchase of investment securities HTM(15) 
Proceeds received from the sale of held-for-investment loans ("HFI")75
 277
Origination and purchase of loans HFI, net of principal repayments(188) (589)
Purchase of bank owned life insurance(85) 
Proceeds from the disposition of repossessed assets5
 5
Purchase of Federal Home Loan Bank stock(2) 
Acquisitions of premises and equipment, net of proceeds(12) (9)
Proceeds from the sale of mortgage servicing rights1
 32
Net cash provided by investing activities2,484
 1,824
Financing Activities   
Net increase (decrease) in deposit accounts534
 481
Net change in short-term borrowings(666) 
Proceeds from long-term Federal Home Loan Bank advances
 5,255
Repayment of long-term Federal Home Loan Bank advances
 (4,144)
Repayment of trust preferred securities and long-term debt
 (16)
Net (reduction) receipt of payments of loans serviced for others44
 114
Net (disbursement) receipt of escrow payments(6) 2
Net cash provided by (used in) financing activities(94) 1,692
Net increase (decrease) in cash and cash equivalents516
 105
Beginning cash and cash equivalents208
 136
Ending cash and cash equivalents$724
 $241
Supplemental disclosure of cash flow information   
Interest paid on deposits and other borrowings$15
 $12
Income tax payments$
 $3
Non-cash reclassification of loans originated HFI to loans HFS$901
 $277
Non-cash reclassification of mortgage loans originated HFS to HFI$
 $5
Non-cash reclassification of mortgage loans HFS to AFS securities$2,672
 $2,709
Mortgage servicing rights resulting from sale or securitization of loans$57
 $68
Non-cash reclassification of loans with government guarantee to other assets$
 $373

The accompanying notes are an integral part of these Consolidated Financial Statements.

8


Flagstar Bancorp, Inc.
Notes to the Consolidated Financial Statements (Unaudited)

Note 1 – Basis of Presentation

The accompanying financial statements of Flagstar Bancorp, Inc. ("Flagstar"Flagstar," or the "Company"), including its wholly owned principal subsidiary, Flagstar Bank, FSB (the "Bank"), have been prepared using U.S. generally accepted accounting principles ("GAAP") for interim financial statements. Where we say "we," "us," or "our," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference to "we," "us," or "our" will include our wholly owned subsidiary Flagstar Bank, FSB (the "Bank").

These consolidated financial statements do not include all of the information and footnotes required by GAAP for a full year presentation and certain disclosures have been condensed or omitted in accordance with rules and regulations of the Securities and Exchange Commission. These interim financial statements are unaudited and include, in theour opinion, of the Company, all adjustments necessary for a fair presentationstatement of the results for the periods indicated, which are not necessarily indicative of results which may be expected for the full year. These consolidated financial statements and notes should be read in conjunction with the consolidated financial statements and footnotes thereto included in the Company'sour Annual Report on Form 10-K for the year ended December 31, 2014,2015, which is available on the Company’sour website, at flagstar.com, and on the SEC website, at sec.gov. Certain prior period amounts have been reclassified to conform to the current period presentation.

Note 2 – Investment Securities

As of September 30, 2015March 31, 2016 and December 31, 20142015, investment securities were comprised of the following.following:
  
Amortized
Cost (1)
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 Fair Value
  (Dollars in millions)
September 30, 2015        
Available-for-sale securities        
Agency $463
 $7
 $(1) $469
Agency-collateralized mortgage obligations 657
 11
 
 668
Municipal obligations 13
 
 
 13
Total available-for-sale securities $1,133
 $18
 $(1) $1,150
Held-to-maturity securities        
Agency $445
 $4
 $
 $449
Agency-collateralized mortgage obligations 663
 6
 
 669
Total held-to-maturity securities $1,108
 $10
 $
 $1,118
December 31, 2014 (2)
        
Available-for-sale securities        
Agency $925
 $6
 $(2) $929
Agency-collateralized mortgage obligations 734
 8
 (1) 741
Municipal obligations 2
 
 
 2
Total available-for-sale securities $1,661
 $14
 $(3) $1,672
  
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 Fair Value
  (Dollars in millions)
March 31, 2016        
Available-for-sale securities        
Agency - Commercial $755
 $12
 $
 $767
Agency - Residential 497
 10
 
 507
Municipal obligations 39
 1
 
 40
Total available-for-sale securities (1)
 $1,291
 $23
 $
 $1,314
Held-to-maturity securities        
Agency - Commercial $641
 $8
 $
 $649
Agency - Residential 612
 9
 
 621
Total held-to-maturity securities (1)
 $1,253
 $17
 $
 $1,270
December 31, 2015        
Available-for-sale securities        
Agency - Commercial $766
 $3
 $(3) $766
Agency - Residential 514
 2
 (2) 514
Municipal obligations 14
 
 
 14
Total available-for-sale securities (1)
 $1,294
 $5
 $(5) $1,294
Held-to-maturity securities        
Agency - Commercial $634
 $
 $(2) $632
Agency - Residential 634
 
 (4) 630
Total held-to-maturity securities (1)
 $1,268
 $
 $(6) $1,262
(1)Includes the investment
There were no securities of a single issuer, which are not governmental or government-sponsored, that were transfered to held-to-maturityexceeded 10 percent of stockholders’ equity at fair value.
(2)The Company did not have any held-to-maturity securities atMarch 31, 2016 or December 31, 2014.2015.

Credit related declines in the available-for-sale and held-to-maturity securities are classified as other-than-temporaryother than temporary impairments ("OTTI") and are reported as a separate component of noninterest income within the Consolidated Statement of Operations. An impaired investment security is considered to be other than temporary if (1) the Company intendswe intend to sell the security; (2) it

is more likely than not the Companywe will be required to sell the security before recovery of its amortized cost basis; or (3) the present value of expected cash flows is not sufficient to recover all contractually required principal and interest payments.

We evaluate our securities portfolio each quarter to determine if any security is considered to be other than temporarily impaired. In making this evaluation, management considers its ability and intent to hold securities to recover current market losses. During the three months ended March 31, 2016 and December 31, 2015, we had no other-than-temporary impairments ("OTTI").

9


Available-for-sale securities

Securities available-for-sale are carried at fair value, with unrealized gains reported as a component of other comprehensive income and unrealized losses reported as a component of other comprehensive income to the extent they are temporary in nature.

The CompanyWe purchased $59 million and $783$27 million of available-for-sale securities, which included U.S. government sponsored agency securities, comprised of mortgage-backed securities collateralized mortgage and municipal obligations, during the three and nine months ended September 30, 2015, respectively. During the third quarter the Company subsequently transferred $462 million of the securitiesMarch 31, 2016. We purchased during 2015 to held-to-maturity investments. The Company purchased $86 million and $762$652 million of available-for-sale securities, which included agency securities,U.S. government sponsored agencies, comprised of mortgage-backed securities and collateralized mortgage obligations during the three and nine months ended September 30, 2014, respectively.March 31, 2015.

Gains (losses) on sales of available-for-sale securities are reported in other noninterest income in the Consolidated Statements of Operations. During both the three and nine months ended September 30,March 31, 2016 and March 31, 2015, there were no sales of available-for-sale securities, except those related to mortgage loans that had been securitized for sale in the normal course of business, compared to $255 million and $314 million, respectively, in sales of available-for-sale securities, resulting in a gain ofbusiness. During the three months ended March 31, 2015, $2 million and $3 million during the three and nine months ended September 30, 2014, respectively.of municipal obligations matured.

Held-to-maturity securities

Investment securities held-to-maturity are carried at amortized cost and adjusted for amortization of premiums and accretion of discounts using the interest method.

During the third quarter 2015, the Company transferred $1.1 billion of available-for-sale securities to held-to-maturity securities at a premium of $8 million, reflecting the Company’s intent and ability to hold those securities to maturity. Transfers of investment securities into the held-to-maturity category from the available-for-sale category are accounted for at fair value at the date of transfer. The related $5 million of unrealized holding gain, net of tax, that was included in the transfer is retained in other comprehensive income (loss) and is being amortized as an adjustment to interest income over the remaining life of the securities. There were no gains or losses recognized as a result of this transfer. The Company did not classify investment securities as held-to-maturity at December 31, 2014.

The CompanyWe purchased $10$15 million of held-to-maturity securities, which included agency-collateralized mortgage obligationsU.S. government sponsored agency mortgage-backed securities during both the three and nine months ended September 30, 2015, respectively.March 31, 2016. During both the three and nine months ended September 30,March 31, 2015, there were $25 millionwe had no purchases of maturities in held-to-maturity securities. The Company did not hold

Gains (losses) on sales of held-to-maturity securities forare reported in other noninterest income in the Consolidated Statements of Operations. There were no sales of held-to-maturity securities during the three and nine months ended September 2014.March 31, 2016 and March 31, 2015.

The following table summarizes by duration the unrealized loss positions on investment securities: 
 
Unrealized Loss Position with
Duration 12 Months and Over
 
Unrealized Loss Position with
Duration Under 12 Months
  
Fair Value 
Number of
Securities
 
Unrealized
Loss
 
Fair
Value
 
Number of
Securities
 
Unrealized
Loss
Type of Security(Dollars in millions)
September 30, 2015           
Available-for-sale securities           
Agency$8
 2
 $
 $87
 7 $(1)
Agency-collateralized mortgage obligations
 
 
 42
 3 
Held-to-maturity securities           
Agency$
 
 $
 $10
 1 $
December 31, 2014           
Available-for-sale securities           
Agency$53
 6
 $
 $305
 21 $(2)
Agency-collateralized mortgage obligations98
 10
 (1) 38
 4 
 
Unrealized Loss Position with
Duration 12 Months and Over
 
Unrealized Loss Position with
Duration Under 12 Months
  
Fair Value 
Number of
Securities
 
Unrealized
Loss
 
Fair
Value
 
Number of
Securities
 
Unrealized
Loss
Type of Security(Dollars in millions)
March 31, 2016           
Available-for-sale securities           
Agency - Commercial$13
 3
 $
 $71
 7
 $
Agency - Residential$22
 1
 $
 $
 
 $
Held-to-maturity securities           
Agency - Commercial$
 
 $
 $58
 4
 $
Agency - Residential$
 
 $
 $24
 4
 $
December 31, 2015           
Available-for-sale securities           
Agency - Commercial$
 
 $
 $482
 27
 $(3)
Agency - Residential$8
 2
 $
 $224
 15
 $(2)
Held-to-maturity securities           
Agency - Commercial$
 
 $
 $471
 27
 $(2)
Agency - Residential$
 
 $
 $547
 50
 $(4)


10


The amortized cost and estimated fair value of securities at September 30, 2015,March 31, 2016, are presented below by contractual maturity. Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations.maturity:
Investment Securities
Available-for-Sale
 
Investment Securities
Held-to-maturity
Investment Securities
Available-for-Sale
 
Investment Securities
Held-to-maturity
Amortized
Cost
 
Fair
Value
 
Weighted-Average
Yield
 
Amortized
Cost
 
Fair
Value
 
Weighted-Average
Yield
Amortized
Cost
 
Fair
Value
 
Weighted Average
Yield
 
Amortized
Cost
 
Fair
Value
 
Weighted Average
Yield
September 30, 2015(Dollars in millions) (Dollars in millions)
Due in one year or less$
 $
 % $
 $
 %
March 31, 2016(Dollars in millions) (Dollars in millions)
Due after one year through five years
 
 % 
 
 %$6
 $6
 1.98% $
 $
 %
Due after five years through 10 years13
 13
 4.60% 69
 69
 2.43%26
 27
 3.50% 61
 62
 2.50%
Due after 10 years1,120
 1,137
 2.50% 1,039
 1,049
 2.44%1,259
 1,281
 2.56% 1,192
 1,208
 2.42%
Total$1,133
 $1,150
   $1,108
 $1,118
  $1,291
 $1,314
   $1,253
 $1,270
  

Management evaluates its securities portfolio each quarter to determine if any security is considered to be other than temporarily impaired. In making this evaluation, management considers its ability and intent to hold securities to recover current market losses. The Company did not recognize any other than temporary impairment losses on itsWe pledge investment securities, during the third quarter primarily municipal taxable and agency collateralized mortgage obligations, to collateralize lines of credit and/or nine months ended September 2015 and 2014.borrowings. At March 31, 2016, we pledged $230 million of investment securities, compared to $14 million at December 31, 2015.

Note 3 – Loans Held-for-Sale

The majority of our mortgage loans originated as loans held-for-sale are sold into the secondary market on a whole loan basis or by securitizing the loans into securities. At September 30, 2015both March 31, 2016 and December 31, 2014,2015, loans held-for-sale totaled $2.4 billion and $1.2$2.6 billion, respectively. For the three and nine months ended September 30, 2015, the CompanyMarch 31, 2016, we reported net gain on loan sales of $68$75 million, and $242 million, respectively, compared to $52 million and $152$91 million net gain on loan sales during the three and nine months ended September 30, 2014, respectively.March 31, 2015.
    
At September 30, 2015March 31, 2016 and December 31, 2014, $2432015, $20 million and $48$35 million, respectively, of loans held-for-sale were recorded at lower of cost or fair value. The remainder of the loans in the portfolio are recorded at fair value as the Companywe have elected the fair value option.option for such loans.

Note 4 – Loans with Government Guarantees
    
The majority of loans with government guarantees continue to beare insured or guaranteed by the Federal Housing Administration. These loans earn interest at a rate based upon the 10-year U.S. Treasury note rate at the time the underlying loan becomes delinquent, which is not paid by the FHA until claimed.

At September 30,March 31, 2016 and December 31, 2015, loans with government guarantees actually repurchased totaled $509$462 million and were classified as loans with government guarantees.$485 million, respectively. At DecemberMarch 31, 2014, loans with government guarantees actually repurchased totaled $1.1 billion and were classified as loans with government guarantees.

The Company adopted ASU Update No. 2014-14, Receivables - Troubled Debt Restructuring by Creditors (Subtopic 310-40) in the first quarter 2015 at which time repossessed assets and the associated claims were recorded separately from the associated loans. At September 30, 2015,2016, repossessed assets and the associated claims recorded in other assets totaled $231$202 million and $210 million at December 31, 2014 repossessed assets and the associated claims were $373 million and included in loans with government guarantees.2015.


11


Note 5 – Loans Held-for-Investment

Loans held-for-investment are summarized as follows.follows:
September 30,
2015
 December 31,
2014
March 31,
2016
 December 31,
2015
(Dollars in millions)(Dollars in millions)
Consumer loans      
Residential first mortgage$2,726
 $2,193
$2,410
 $3,100
Second mortgage140
 149
129
 135
HELOC405
 257
366
 384
Other32
 31
31
 31
Total consumer loans3,303
 2,630
2,936
 3,650
Commercial loans      
Commercial real estate707
 620
851
 814
Commercial and industrial493
 429
571
 552
Warehouse lending1,011
 769
1,282
 1,336
Total commercial loans2,211
 1,818
2,704
 2,702
Total loans held-for-investment5,514
 4,448
5,640
 6,352
Less allowance for loan losses(197) (297)(162) (187)
Loans held-for-investment, net$5,317
 $4,151
$5,478
 $6,165

For the three months ended March 31, 2016 and March 31, 2015, we transferred zero and $5 million, respectively, of loans held-for-sale to loans held-for-investment.

During the third quarter 2015, the Company transferred interest-only residential first mortgagethree months ended March 31, 2016, we sold nonperforming, TDR and non-agency loans with unpaid principal balances totaling $214 million to held-for-sale, which were subsequently sold in October 2015. In addition the Company transferred $19 million of nonperforming first mortgage loans to held-for-sale, which were subsequently sold at a gain on sale of $1 million during the third quarter 2015. A portion of the general allowance for loan losses associated with both of these loan sales was reduced, resulting in a $16 million reduction in the general allowance.

During the second quarter 2015, the Company sold interest-only residential first mortgage loans with unpaid principal balances totaling $386 million, along with $70 million of nonperforming and troubled debt restructured first mortgage loans. A portion of the allowance for loan losses associated with these loans was reduced, resulting in a $15 million reduction in allowance.$96 million. Upon a change in the Company’sour intent, the loans were transferred to held-for-sale and subsequently sold resulting in a loss on sale of $1$2 million during the three months ended June 30, 2015.March 31, 2016, which is recorded in net loss on sale of assets on the Consolidated Statements of Operations. The loans sold also resulted in a charge-off of $6 million during the three months ended March 31, 2016.

Also, during the three months ended March 31, 2016, we sold performing residential first mortgage loans with unpaid principal balances of $787 million. Upon a change in our intent, the loans were transferred to held-for-sale and subsequently sold resulting in a gain of $9 million, which is recorded in net gain on loan sales on the Consolidated Statements of Operations.

During the first quarterthree months ended March 31, 2015, the Companywe re-measured the specifically identified reserve relating to the troubled debt restructured loans, resulting in a $36 million reduction in reserve based on a change in expected future cash flows. During the first quarterthree months ended March 31, 2015, the Companywe changed itsour intent to hold these loans for investment and instead decided to hold these loans for sale. The loans for which the intent changed had an approximate unpaid principal balance of $331 million, including approximately $291 million of troubled debt restructured residential first mortgage loans, and $30 million in specifically identified reserves at the time this intent was changed. These loans were transferred to loans held-for-sale and subsequently sold resulting in a loss on sale of less than $1 million during the first quarter 2015.sold.

During the first quarter 2014, the Company sold nonperforming, troubled debt restructuredthree months ended March 31, 2016, we purchased jumbo residential first mortgage and residential first mortgage jumbo loans with an unpaid principal balances totaling $313 million. A portionbalance of the allowance for loan losses associated with these loans was reduced, resulting in a $2 million reduction in allowance. Upon a change in the Company’s intent, the loans were transferred to held-for-sale and subsequently sold resulting in a gain on sale of $1$147 million.

During the second quarter 2014, the Company sold nonperforming, troubled debt restructured residential first mortgage and residential first mortgage jumbo loans with unpaid principal balances totaling $234 million. Upon a change in the Company’s intent, the loans were transferred to held-for-sale and subsequently sold resulting in a gain on sale of $4 million.

During the third quarter 2014, the Company sold nonperforming, troubled debt restructured residential first mortgage and residential first mortgage jumbo loans with unpaid principal balances totaling $81 million. A portion of the allowance for loan losses associated with these loans was reduced, resulting in a $5 million reduction in allowance. Upon a change in the Company’s intent, the loans were transferred to held-for-sale and subsequently sold resulting in a gain on sale of $5 million.

12



During the first and second quarter of 2015, the Company purchased $197 million of HELOC loans with a premium of $7 million.

The Company hasWe have pledged certain loans held-for-investment, loans held-for-sale, and loans with government guarantees to collateralize lines of credit and/or borrowings with the Federal Reserve Bank of Chicago and the Federal Home Loan Bank of Indianapolis. At September 30, 2015March 31, 2016 and December 31, 2014, the Company2015, we pledged $5.2$5.3 billion and $4.1$5.8 billion, respectively.

TheAllowance for Loan Losses

We determine the appropriate level of the allowance for loan losses by classon at least a quarterly basis. Refer to Note 1, "Description of loan are summarizedBusiness, Basis of Presentation, and Summary of Significant Accounting Policies" to the consolidated financial statements in the following table.
 
Residential
First
Mortgage
 
Second
Mortgage
 HELOC 
Other
Consumer
 
Commercial
Real Estate
 
Commercial
and Industrial
 
Warehouse
Lending
 Total
 (Dollars in millions)
Three Months Ended September 30, 2015               
Beginning balance allowance for loan losses$151
 $14
 $25
 $1
 $15
 $12
 $4
 $222
Charge-offs (1)(21) (1) (1) (1) 
 (3) 
 (27)
Recoveries1
 1
 
 1
 
 
 
 3
Provision (benefit)(2) (1) (1) 
 (2) 5
 
 (1)
Ending balance allowance for loan losses$129
 $13
 $23
 $1
 $13
 $14
 $4
 $197
Three Months Ended September 30, 2014               
Beginning balance allowance for loan losses$249
 $14
 $14
 $2
 $19
 $5
 $3
 $306
Charge-offs (1)(12) (1) (1) (1) 
 
 
 (15)
Recoveries1
 
 
 1
 
 
 
 2
Provision (benefit)2
 (1) 6
 
 2
 
 (1) 8
Ending balance allowance for loan losses$240
 $12

$19

$2

$21

$5

$2

$301
                
Nine Months Ended September 30, 2015               
Beginning balance allowance for loan losses$234
 $12
 $19
 $1
 $17
 $11
 $3
 $297
Charge-offs (1)(80) (2) (2) (3) 
 (3) 
 (90)
Recoveries3
 1
 
 2
 2
 
 
 8
Provision (benefit)(28) 2
 6
 1
 (6) 6
 1
 (18)
Ending balance allowance for loan losses$129
 $13
 $23
 $1
 $13
 $14
 $4
 $197
Nine Months Ended September 30, 2014               
Beginning balance allowance for loan losses$162
 $12
 $8
 $2
 $19
 $3
 $1
 $207
Charge-offs (1)(29) (3) (5) (2) (2) 
 
 (41)
Recoveries3
 
 
 2
 3
 
 
 8
Provision (benefit)104
 3
 16
 
 1
 2
 1
 127
Ending balance allowance for loan losses$240
 $12
 $19
 $2
 $21
 $5
 $2
 $301
(1)Includes charge-offs of $16 million and $6 million related to the sale or transfer of loans during the three months ended September 30, 2015 and September 30, 2014, respectively, and $67 million and $8 million related to the sale or transfer of loans during the nine months ended September 30, 2015 and September 30, 2014, respectively.

13


The loans held-for-investment and allowance for loan losses by class of loan is summarized in the following table.
 
Residential
First
Mortgage
 
Second
Mortgage
 HELOC 
Other
Consumer
 
Commercial
Real Estate
 
Commercial
and Industrial
 
Warehouse
Lending
 Total
 (Dollars in millions)
September 30, 2015               
Loans held-for-investment               
Individually evaluated$77
 $29
 $3
 $
 $
 $3
 $
 $112
Collectively evaluated (1)2,642
 66
 322
 32
 707
 490
 1,011
 5,270
Total loans$2,719
 $95

$325

$32

$707

$493

$1,011

$5,382
Allowance for loan losses               
Individually evaluated$21
 $7
 $1
 $
 $
 $
 $
 $29
Collectively evaluated (1)108
 6
 22
 1
 13
 14
 4
 168
Total allowance for loan losses$129
 $13

$23

$1

$13

$14

$4

$197
                
December 31, 2014               
Loans held-for-investment               
Individually evaluated$385
 $31
 $1
 $
 $
 $
 $
 $417
Collectively evaluated (1)1,782
 65
 124
 31
 620
 429
 769
 3,820
Total loans$2,167
 $96
 $125
 $31
 $620
 $429
 $769
 $4,237
Allowance for loan losses               
Individually evaluated$82
 $5
 $1
 $
 $
 $
 $
 $88
Collectively evaluated (1)152
 7
 18
 1
 17
 11
 3
 209
Total allowance for loan losses$234
 $12
 $19
 $1
 $17
 $11
 $3
 $297
(1)Excludes loans carried under the fair value option.

methodology. The allowance for loan losses, other than for loans that have been identified for individual evaluation for impairment, is determined on a loan pool basis by grouping loan types with similar risk characteristics to determine the Company'sour best estimate of incurred losses. Management evaluates the results of the

The allowance for loan losses model and makes qualitative adjustments to the resultsby class of the model when it is determined that model results do not reflect all losses inherentloan are summarized in the loan portfolios due to changes in recent economic trends and conditions, or other relevant factors.following table:
 
Residential
First
Mortgage
 
Second
Mortgage
 HELOC 
Other
Consumer
 
Commercial
Real Estate
 
Commercial
and Industrial
 
Warehouse
Lending
 Total
 (Dollars in millions)
Three Months Ended March 31, 2016               
Beginning balance allowance for loan losses$116
 $11
 $21
 $2
 $18
 $13
 $6
 $187
Charge-offs (1)(11) (1) (1) (1) 
 
 
 (14)
Recoveries
 
 1
 1
 
 
 
 2
(Benefit) provision(10) 
 (1) 
 1
 (3) 
 (13)
Ending balance allowance for loan losses$95
 $10
 $20
 $2
 $19
 $10
 $6
 $162
Three Months Ended March 31, 2015               
Beginning balance allowance for loan losses$234
 $12
 $19
 $1
 $17
 $11
 $3
 $297
Charge-offs (1)(40) (1) (1) (1) 
 
 
 (43)
Recoveries
 
 
 1
 2
 
 
 3
(Benefit) provision(6) 1
 3
 (1) (3) 1
 1
 (4)
Ending balance allowance for loan losses$188
 $12

$21

$

$16

$12

$4

$253
(1)Includes charge-offs of $6 million and $36 million related to the sale or transfer of loans during the three months ended March 31, 2016 and March 31, 2015, respectively.

For thoseThe loans not individually evaluatedheld-for-investment and allowance for impairment, management has categorizedloan losses by class of loan is summarized in the commercial and consumer loans into portfolios with common risk characteristics.following table:
 
Residential
First
Mortgage
 
Second
Mortgage
 HELOC 
Other
Consumer
 
Commercial
Real Estate
 
Commercial
and Industrial
 
Warehouse
Lending
 Total
 (Dollars in millions)
March 31, 2016               
Loans held-for-investment               
Individually evaluated$47
 $28
 $4
 $
 $
 $1
 $
 $80
Collectively evaluated (1)2,357
 60
 307
 31
 851
 570
 1,282
 5,458
Total loans$2,404
 $88

$311

$31

$851

$571

$1,282

$5,538
Allowance for loan losses               
Individually evaluated$9
 $5
 $2
 $
 $
 $
 $
 $16
Collectively evaluated (1)86
 5
 18
 2
 19
 10
 6
 146
Total allowance for loan losses$95
 $10

$20

$2

$19

$10

$6

$162
                
December 31, 2015               
Loans held-for-investment               
Individually evaluated$87
 $28
 $3
 $
 $
 $2
 $
 $120
Collectively evaluated (1)3,007
 65
 318
 31
 814
 550
 1,336
 6,121
Total loans$3,094
 $93
 $321
 $31
 $814
 $552
 $1,336
 $6,241
Allowance for loan losses               
Individually evaluated$12
 $6
 $1
 $1
 $
 $
 $
 $20
Collectively evaluated (1)104
 5
 20
 1
 18
 13
 6
 167
Total allowance for loan losses$116
 $11
 $21
 $2
 $18
 $13
 $6
 $187
(1)Excludes loans carried under the fair value option.


14


The following table sets forth the loans held-for-investment aging analysis as of September 30, 2015March 31, 2016 and December 31, 2014,2015, of past due and current loans.loans:
30-59 Days
Past Due
 
60-89 Days
Past Due
 
90 Days or
Greater Past
Due (1)
 
Total
Past Due
 Current 
Total
Investment
Loans
30-59 Days
Past Due
 
60-89 Days
Past Due
 
90 Days or
Greater Past
Due (1)
 
Total
Past Due
 Current 
Total
Investment
Loans
(Dollars in millions)(Dollars in millions)
September 30, 2015           
March 31, 2016           
Consumer loans                      
Residential first mortgage$8
 $5
 $51
 $64
 $2,662
 $2,726
$5
 $2
 $41
 $48
 $2,362
 $2,410
Second mortgage1
 
 1
 2
 138
 140
1
 
 2
 3
 126
 129
HELOC4
 3
 7
 14
 391
 405
2
 1
 9
 12
 354
 366
Other
 
 1
 1
 31
 32

 
 
 
 31
 31
Total consumer loans13
 8
 60
 81
 3,222
 3,303
8
 3
 52
 63
 2,873
 2,936
Commercial loans                      
Commercial real estate
 
 
 
 707
 707

 
 
 
 851
 851
Commercial and industrial
 
 3
 3
 490
 493

 
 1
 1
 570
 571
Warehouse lending
 
 
 
 1,011
 1,011

 
 
 
 1,282
 1,282
Total commercial loans
 
 3
 3
 2,208
 2,211

 
 1
 1
 2,703
 2,704
Total loans (2)
$13
 $8
 $63
 $84
 $5,430
 $5,514
$8
 $3
 $53
 $64
 $5,576
 $5,640
December 31, 2014           
December 31, 2015           
Consumer loans                      
Residential first mortgage$29
 $8
 $115
 $152
 $2,041
 $2,193
$7
 $3
 $53
 $63
 $3,037
 $3,100
Second mortgage1
 1
 2
 4
 145
 149

 
 2
 2
 133
 135
HELOC4
 1
 3
 8
 249
 257
2
 1
 9
 12
 372
 384
Other
 
 
 
 31
 31
1
 
 
 1
 30
 31
Total consumer loans34
 10
 120
 164
 2,466
 2,630
10
 4
 64
 78
 3,572
 3,650
Commercial loans                      
Commercial real estate
 
 
 
 620
 620

 
 
 
 814
 814
Commercial and industrial
 
 
 
 429
 429

 
 2
 2
 550
 552
Warehouse lending
 
 
 
 769
 769

 
 
 
 1,336
 1,336
Total commercial loans
 
 
 
 1,818
 1,818

 
 2
 2
 2,700
 2,702
Total loans (2)
$34
 $10
 $120
 $164
 $4,284
 $4,448
$10
 $4
 $66
 $80
 $6,272
 $6,352
(1)Includes performing nonaccrual loans that are less than 90 days delinquent and forpast due, which interest can notcontinue to be accrued.placed on nonaccrual.
(2)Includes $9$11 million and $5$10 million of loans 90 days or greater past due accounted for under the fair value option at September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.

For all classes within the consumer and commercial loan portfolio, loans are placed on nonaccrual status when any portion of principal or interest is 90 days past due (or nonperforming), or earlier when the Company becomeswe become aware of information indicating that collection of principal and interest is in doubt. When a loan is placed on nonaccrual status, the accrued interest income is reversed. Loans return to accrual status when principal and interest become current and are anticipated to be fully collectible.

Loans held-for-investment and loans held-for-sale on which interest accruals have been discontinued totaled approximately $77 million and $135 million at September 30, 2015 and December 31, 2014, respectively, and $122 million at September 30, 2014. Interest income is recognized on impairednonaccrual loans using a modified cost recoverycash basis method. Interest that would have been accrued on impaired loans totaled approximately $1 million and $4 million during both the three and nine months ended September 30, 2015, respectively,March 31, 2016 and $2 million and $4 million during the three and nine months ended September 30, 2014, respectively.March 31, 2015. At September 30, 2015March 31, 2016 and December 31, 2014, the Company2015, we had no loans 90 days past due and still accruing.


15


Troubled Debt Restructuring
    
The CompanyWe may modify certain loans in both consumer and commercial loan portfolios to retain customers or to maximize collection of the outstanding loan balance. The Company hasWe have programs designed to assist borrowers by extending payment dates or reducing the borrower's contractual payments. All loan modifications are made on a case-by-case basis. The Company'sOur standards relating to loan modifications consider, among other factors, minimum verified income requirements, cash flow analysis, and collateral valuations. TDRs result in those instances in which a borrower demonstrates financial difficulty and for which a concession has been granted, which includes reductions of interest rate, extensions of amortization period, principal and/or interest forgiveness and other actions intended to minimize the economic loss and to avoid foreclosure or repossession of collateral. These loans are classified as nonperforming TDRs if the loan was nonperforming prior to the restructuring, or based upon the results of a collateralcontemporaneous credit evaluation. Such loans will continue on nonaccrual status until the borrower has established a willingness and ability to make the restructured payments for at least six months, after which they will begin to accrue interest.

The following table provides a summary of TDRs outstanding by type and performing status.status:
TDRsTDRs
Performing Nonperforming TotalPerforming Nonperforming Total
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Consumer loans          
Residential first mortgage$41
 $20
 $61
$21
 $16
 $37
Second mortgage34
 1
 35
32
 1
 33
HELOC22
 5
 27
22
 8
 30
Total consumer loans97
 26
 123
75
 25
 100
Commercial loans          
Commercial real estate
 
 
Commercial and industrial
 
 

 1
 1
Total commercial loans
 
 

 1
 1
Total TDRs (1)(2)
$97
 $26
 $123
$75
 $26
 $101
          
December 31, 2014     
December 31, 2015     
Consumer loans
          
Residential first mortgage$306
 $44
 $350
$49
 $27
 $76
Second mortgage35
 1
 36
32
 1
 33
HELOC20
 1
 21
20
 7
 27
Total consumer loans361
 46
 407
Commercial loans     
Commercial real estate1
 
 1
Total TDRs (1)(2)
$362
 $46
 $408
$101
 $35
 $136
(1)The allowance for loan losses on consumer TDR loans totaled $16$12 million and $81$15 million at September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.
(2)Includes $31$33 million and $30$32 million of TDR loans accounted for under the fair value option at September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.
Some loan modifications classified as TDRs may not ultimately result in the full collection of principal and interest, as modified, but may give rise to potential incremental losses. The Company measures impairmentWe measure impairments using thea discounted cash flow method for performing TDRs and measuresmeasure impairment based on collateral values for re-defaulted TDRs.
    

16


The following table provides a summary of newly modified TDRs and TDR loans that subsequently defaulted in the previous 12 months during the three and nine months ended September 30, 2015March 31, 2016 and 2014. All TDR classes within consumer and commercial loan portfolios are considered subsequently defaulted when they are greater than 90 days past due.2015.
Number of Accounts Pre-Modification Unpaid Principal Balance 
Post-Modification Unpaid Principal Balance (1)
 Increase (Decrease) in Allowance at ModificationNew TDRs
Three Months Ended September 30, 2015  (Dollars in millions)
Number of Accounts Pre-Modification Unpaid Principal Balance 
Post-Modification Unpaid Principal Balance (1)
 Increase in Allowance at Modification
Three Months Ended March 31, 2016  (Dollars in millions)
Residential first mortgages13
 $2
 $3
 $
Second mortgages21
 1
 1
 
HELOC (2)
65
 4
 3
 
Commercial and industrial1
 2
 1
 
Total TDR loans100
 $9

$8
 $
       
Three Months Ended March 31, 2015   
Residential first mortgages48
 $13
 $14
 $
114
 $31
 $29
 $1
Second mortgages15
 1
 1
 
33
 1
 1
 
HELOC (2)
46
 4
 4
 
36
 
 1
 
Total TDR loans109
 $18

$19
 $
183
 $32
 $31
 $1
       
Three Months Ended September 30, 2014   
Residential first mortgages36
 $11
 $11
 $1
Second mortgages85
 3
 3
 
HELOC (2)
4
 
 
 
Total TDR loans125
 $14
 $14
 $1
       
Nine Months Ended September 30, 2015
      
Residential first mortgages239
 $66
 $65
 $(1)
Second mortgages83
 4
 3
 
HELOC (2)
204
 12
 11
 
Consumer3
 
 
 
Total TDR loans529
 $82
 $79
 $(1)
       
Nine Months Ended September 30, 2014
      
Residential first mortgages107
 $31
 $30
 $2
Second mortgages291
 9
 9
 
HELOC (2)
19
 1
 
 
Total TDR loans417
 $41
 $39
 $2
       
TDRs that subsequently defaulted in previous 12 monthsNumber of Accounts   Unpaid Principal Balance Increase in Allowance at Subsequent Default
Three Months Ended September 30, 2015    (Dollars in millions)
Residential first mortgages1
   $
 $
Total TDR loans1
   $
 $
       
Three Months Ended September 30, 2014     
Second mortgages2
   $
 $
Total TDR loans2
   $
 $
       
Nine Months Ended September 30, 2015       
Residential first mortgages1
   $
 $
Second mortgages1
   
 
Total TDR loans2
   $
 $
       
Nine Months Ended September 30, 2014     
Residential first mortgages2
   $
 $
Second mortgages15
   
 
HELOC (2)
5
   
 
Total TDR loans22
   $
 $
 
(1)Post-modification balances include past due amounts that are capitalized at modification date.
(2)HELOC post-modification unpaid principal balance reflects write downs.


17


The following table provides a summary of TDR loans that were modified within the previous 12 months, which subsequently defaulted during the three months ended March 31, 2016 and 2015. All TDR classes within consumer and commercial loan portfolios are considered subsequently defaulted when they are greater than 90 days past due.
TDRs that were modified in the previous 12 months,
which have subsequently defaulted
Number of
Accounts
Unpaid Principal BalanceIncrease in Allowance at Subsequent Default
Three Months Ended March 31, 2016(Dollars in millions)
Residential first mortgages1
$
$
HELOC (1)
4


Total TDR loans (2)
5
$
$
(1)HELOC post-modification unpaid principal balance reflects write downs.
(2)
There were no TDRs that were modified in the previous 12 months, which have subsequently defaulted during the three months ended March 31, 2015.



Impaired Loans

Loans are considered impaired if it is probable that payment of interest and principal will not be made in accordance with the contractual terms of the loan agreement or when any portion of principal or interest is 90 days past due. The following table presents individually evaluated impaired loans and the associated allowance: 
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
Recorded
Investment
 
Unpaid
Principal
Balance
 
Related
Allowance
 
Recorded
Investment
 
Unpaid
Principal
Balance
 
Related
Allowance
Recorded
Investment
 
Unpaid
Principal
Balance
 
Related
Allowance
 
Recorded
Investment
 
Unpaid
Principal
Balance
 
Related
Allowance
(Dollars in millions)(Dollars in millions)
With no related allowance recorded                      
Consumer loans                      
Residential first mortgage loans$6
 $6
 $
 $63
 $78
 $
$25
 $25
 $
 $20
 $20
 $
Second mortgage
 
 
 1
 6
 
HELOC
 
 
 
 1
 
Commercial loans                      
Commercial and industrial3
 6
 
 
 
 
4
 1
 
 5
 2
 
$9
 $12
 $
 $64
 $85
 $
$29
 $26
 $
 $25
 $22
 $
With an allowance recorded                      
Consumer loans                      
Residential first mortgage$70
 $71
 $22
 $321
 $326
 $82
$23
 $23
 $9
 $65
 $67
 $12
Second mortgage29
 29
 7
 29
 29
 6
27
 27
 5
 28
 28
 6
HELOC3
 3
 1
 1
 1
 1
5
 5
 2
 3
 3
 1
Other consumer
 
 
 
 
 1
$102
 $103
 $30
 $351
 $356
 $89
$55
 $55
 $16
 $96
 $98
 $20
Total                      
Consumer loans                      
Residential first mortgage$76
 $77
 $22
 $384
 $404
 $82
$48
 $48
 $9
 $85
 $87
 $12
Second mortgage29
 29
 7
 30
 35
 6
27
 27
 5
 28
 28
 6
HELOC3
 3
 1
 1
 2
 1
5
 5
 2
 3
 3
 1
Other consumer
 
 
 
 
 1
Commercial loans                      
Commercial and industrial3
 6
 
 
 
 
4
 1
 
 5
 2
 
Total impaired loans$111
 $115
 $30
 $415
 $441
 $89
$84
 $81
 $16
 $121
 $120
 $20

The following table presents average impaired loans and the interest income recognized: 
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income RecognizedAverage Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized
(Dollars in millions)(Dollars in millions)
Consumer loans                      
Residential first mortgage$96
 $1
 $406
 $3
 $172
 $4
 $408
 $8
$74
 $1
 $307
 $2
Second mortgage29
 
 30
 
 30
 
 28
 1
27
 
 31
 1
HELOC15
 
 1
 
 6
 
 1
 
4
 
 1
 
Commercial loans                      
Commercial real estate
 
 
 
 
 
 1
 
Commercial and industrial2
 
 
 
 1
 
 
 
5
 
 
 
Total impaired loans$142
 $1
 $437
 $3
 $209
 $4
 $438
 $9
$110
 $1
 $339
 $3


18


Credit Quality

The Company utilizesWe utilize an internal risk rating system in accordance with the Rating Credit Risk booklet of the Comptroller's Handbook, April 2011 and the Uniform Retail Credit classification and Account Management Policy issued June 20, 2000 by the Federal Financial Institution Examination Council (FFIEC) which is applied to all consumer and commercial loans. Commercial credits are classified using a risk-based approach by assigning a risk rating individually to each loan. Management conducts periodic examinations which serve as an independent verification of the accuracy of the ratings assigned. Loan grades are based on different factors within the borrowing relationship: entity sales, debt service coverage, debt/total net worth, liquidity, balance sheet and income statement trends, management experience, business stability, financing structure of the deal, and financial reporting requirements. The underlying collateral is also rated based on the specific type of collateral and corresponding LTV. The combination of the borrower and collateral risk ratings result in the final rating for the borrowing relationship. Descriptions of the Company'sour internal risk ratings as they relate to credit quality follow the ratings used by the U.S. bank regulatory agencies as listed below.

Pass. Pass assets are not impaired nor do they have any known deficiencies that could impact the quality of the asset.

Watch. Watch assets are defined as pass rated assets that exhibit elevated risk characteristics or other factors that deserve management’s close attention and increased monitoring. However, the asset does not exhibit a potential or well-defined weakness that would warrant a downgrade to criticized or adverse classification.

Special mention. Assets identified as special mention possess credit deficiencies or potential weaknesses deserving management's close attention. Special mention assets have a potential weakness or pose an unwarranted financial risk that, if not corrected, could weaken the assets and increase risk in the future. Special mention assets are criticized, but do not expose an institution to sufficient risk to warrant adverse classification.

Substandard. Assets identified as substandard are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Assets so classified must have a well-defined weakness or weaknesses that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Companywe will sustain some loss if the deficiencies are not corrected. For HELOC loans and other consumer loans, the Company evaluateswe evaluate credit quality based on the aging and status of payment activity and includes all nonperforming loans.any other known credit characteristics that call into question full repayment of the asset. Nonperforming loans are classified as either substandard, doubtful or loss.

Doubtful. An asset classified as doubtful has all the weaknesses inherent in one classified substandard, with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable. A doubtful asset has a high probability of total or substantial loss, but because of specific pending events that may strengthen the asset, its classification as loss is deferred. Doubtful borrowers are usually in default, lack adequate liquidity or capital, and lack the resources necessary to remain an operating entity. Pending events can include mergers, acquisitions, liquidations, capital injections, the perfection of liens on additional collateral, the valuation of collateral, and refinancing. Generally, pending events should be resolved within a relatively short period and the ratings will be adjusted based on the new information. Because of high probability of loss, non-accrual accounting treatment is required for doubtful assets.

Loss. An asset classified as loss is considered uncollectible and of such little value that the continuance as bankable asset is not warranted. This classification does not mean that an asset has absolutely no recovery or salvage value, but, rather that it is not practical or desirable to defer writing off this basically worthless asset even though partial recovery may be affected in the future.

Commercial Loans

Management conducts periodic examinations which serve as an independent verification of the accuracy of the ratings assigned. Loan grades are based on different factors within the borrowing relationship: entity sales, debt service coverage, debt/total net worth, liquidity, balance sheet and income statement trends, management experience, business stability, financing structure of the deal, and financial reporting requirements. The underlying collateral is also rated based on the specific type of collateral and corresponding LTV. The combination of the borrower and collateral risk ratings result in the final rating for the borrowing relationship.

Consumer Loans

The same rating principles are used for consumer and commercial loans, but the principles are applied differently for consumer loans. Consumer loans consistsconsist of open and closed end loans extended to individuals for household, family, and other personal expenditures, and includes consumer loans, loans to individuals secured by their personal residence, including first mortgage, home equity, and home improvement loans. Because consumer loans are usually relatively small-balance, homogeneous exposures, consumer loans are rated primarily on payment performance. Payment performance is a proxy for the strength of repayment capacity and loans are generally classified based on their payment status rather than by an individual review of each loan.

19


In accordance with regulatory guidance, the Company assignswe assign risk ratings to consumer loans in the following manner:
Consumer loans are classified as Watch once the loan becomes 60 days past due.
Open and closed-end consumer loans 90 days or more past due are classified Substandard.

Commercial Credit Loans
Commercial Real
Estate
 
Commercial and
Industrial
 Warehouse 
Total
Commercial
Commercial Real
Estate
 
Commercial and
Industrial
 Warehouse 
Total
Commercial
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Grade              
Pass$659
 $445
 $921
 $2,025
$812
 $514
 $1,087
 $2,413
Watch43
 19
 76
 138
27
 43
 195
 265
Special mention5
 7
 11
 23

 13
 
 13
Substandard
 19
 3
 22
12
 1
 
 13
Doubtful
 3
 
 3
Total loans$707
 $493
 $1,011
 $2,211
$851
 $571
 $1,282
 $2,704
              
December 31, 2014       
December 31, 2015       
Pass$578
 $398
 $650
 $1,626
$766
 $492
 $1,181
 $2,439
Watch29
 10
 119
 158
42
 30
 155
 227
Special mention2
 
 
 2
2
 21
 
 23
Substandard11
 21
 
 32
4
 9
 
 13
Total loans$620
 $429
 $769
 $1,818
$814
 $552
 $1,336
 $2,702
Consumer Credit Loans
Residential First
Mortgage
 
Second 
Mortgage
 HELOC Other Consumer Total
Residential First
Mortgage
 
Second 
Mortgage
 HELOC Other Consumer Total
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Grade                  
Pass$2,625
 $104
 $374
 $32
 $3,135
$2,345
 $94
 $334
 $31
 $2,804
Watch44
 34
 24
 
 102
22
 32
 23
 
 77
Substandard57
 2
 7
 
 66
43
 3
 9
 
 55
Total loans$2,726
 $140
 $405
 $32
 $3,303
$2,410
 $129
 $366
 $31
 $2,936
                  
December 31, 2014 
December 31, 2015 
Pass$1,764
 $111
 $233
 $31
 $2,139
$2,993
 $101
 $353
 $31
 $3,478
Watch314
 36
 21
 
 371
49
 32
 22
 
 103
Substandard115
 2
 3
 
 120
58
 2
 9
 
 69
Total loans$2,193
 $149
 $257
 $31
 $2,630
$3,100
 $135
 $384
 $31
 $3,650

Note 6 – Variable Interest Entities ("VIEs")

Due to the Assured Settlement Agreement in 2013, the Company became the primary beneficiary and reconsolidatedIn 2015, we executed clean-up calls of the FSTAR 2005-1 and the FSTAR 2006-2 HELOC securitization trust's assets and liabilities. The Company had elected the fair value option for these assets and liabilities.

In June 2015, the Company executed a clean-up call of the FSTAR 2005-1 long-term debt associated with the HELOC securitization trust.trusts. The transactiontransactions resulted in a cash paymentpayments of $24$52 million to the debt bondholders.bondholders during the year ended December 31, 2015. After payment of the debt, the FSTAR 2005-1 HELOC securitization trust has been dissolved as of second quarter 2015. The Company initiated the clean-up call process with respect to theand FSTAR 2006-2 HELOC securitization trust, which the Company expects to complete in the fourth quartertrusts were dissolved and we no longer have any consolidated VIEs as of December 31, 2015.

The Company continues to consolidate the VIE, which consists of the HELOC securitization trust formed in 2006. The Company has determined the trust isWe have a VIE and has concluded that the Company iscontinuing involvement, but are not the primary beneficiary of this trust because it has the power to direct the activities of the entity that most significantly affect the entity's economic performance and has either the obligation to absorb losses of the entity that could potentially be significantfor one unconsolidated VIE related to the VIE or the right to receive benefits

20

Table of Contents

from the entity that could potentially be significant to the VIE. The beneficial owners of the trust can look only to the assets of the securitization trust for satisfaction of the debt issued by the securitization trust.

The following table provides a summary of the classifications of consolidated VIE assets and liabilities included in the Consolidated Financial Statements.
 2005-1 2006-2 Total
September 30, 2015(Dollars in millions)
HELOC Securitizations     
Assets     
     Loans held-for-investment$
 $57
 $57
Liabilities     
     Long-term debt$
 $32
 $32
 2005-1 2006-2 Total
December 31, 2014(Dollars in millions)
HELOC Securitizations     
Assets     
     Loans held-for-investment$63
 $69
 $132
Liabilities     
     Long-term debt$42
 $42
 $84

The economic performance of the VIE is most significantly impacted by the performance of the underlying loans. The principal risks to which the entities were exposed include credit risk and interest-rate risk.

FSTAR 2007-1 mortgage securitization trust is an unconsolidated VIE. The Company has a continuing involvement, but is not the primary beneficiary and de-recognized the assets upon transfer.trust. In accordance with the settlement agreement with MBIA, there is no further recourse to the Companyus related to FSTAR 2007-1.2007-1, unless MBIA fails to meet their obligations. At September 30, 2015March 31, 2016 and December 31, 2014,2015, the FSTAR 2007-1 mortgage securitization trust included 3,2152,904 loans and 3,6243,061 loans, respectively, with an aggregate principal balance of $124$109 million and $141$117 million, respectively.

Note 7 – Mortgage Servicing Rights

The Company hasWe have investments in mortgage servicing rights ("MSRs") to support mortgage strategies and to deploy capital at acceptable returns. The Company also utilizes derivatives as economic hedges to offset changes in the fair value of the MSRs resulting from the actual or anticipated changes in prepayments stemming from changing interest rate environments. The Company's portfoliosale of MSRs is highly sensitiveloans to movements in interest rates.the secondary market and retaining the servicing. The primary risk associated with MSRs is the potential change in value as a result of higher than anticipated prepayments due to loan refinancing prompted, in part, by declining interest rates or government intervention. Conversely, these assets generally increase in value in a rising interest rate environment to the extent that prepayments are slower than anticipated. We also utilize derivatives as economic hedges to offset changes in the fair value of the MSRs resulting from the actual or anticipated changes in prepayments stemming from changing interest rate environments. Our portfolio of MSRs is highly sensitive to movements in interest rates. There is also a risk of valuation decline due to higher than expected increases in default rates, which the Company doeswe do not believe can be effectively hedged. See Note 8 of the Notes to the Consolidated Financial Statements, herein, for additional information regarding the instruments utilized to hedge the risks of MSRs. 


21

Table of Contents

Changes in the carrying value of residential first mortgage MSRs, accounted for at fair value, were as follows.follows:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Balance at beginning of period$317
 $289
 $258
 $285
$296
 $258
Additions from loans sold with servicing retained74
 79
 220
 199
57
 68
Reductions from sales(73) (68) (144) (161)(24) (21)
Changes in fair value due to (1)
          
Decrease in MSR due to pay-offs, pay-downs and run-off(9) (10) (34) (22)(11) (15)
Changes in valuation inputs or assumptions (2)
(15) (5) (6) (16)
Changes in estimates of fair value (2)
(37) (11)
Fair value of MSRs at end of period$294
 $285
 $294
 $285
$281
 $279
(1)Changes in fair value are included within net returnloss on mortgage servicing asset on the Consolidated Statements of Operations.
(2)Represents estimated MSR value change resulting primarily from market-driven changes in interest rates.

See Note 1719 of the Notes to the Consolidated Financial Statements, herein, for additional fair value disclosures relating to mortgage servicing rights.

The following table summarizes income and fees associated with the mortgage servicing asset.rights:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Income on mortgage servicing asset       
Income on mortgage servicing rights   
Servicing fees, ancillary income and late fees (1)
$18
 $17
 $52
 $50
$17
 $17
Fair value adjustments (2)
(24) (15) (38) (38)(48) (26)
Gain on hedging activity (3)
15
 
 10
 10
Gain on MSR derivatives (2)
26
 9
Net transaction costs3
 (1) (5) 
(1) (2)
Total income on mortgage servicing asset, included in net return on mortgage servicing asset$12
 $1
 $19
 $22
Total loss, included in net return on mortgage servicing rights$(6) $(2)
(1)Servicing fees are recorded on the accrual basis. Ancillary income and late fees are recorded on a cash basis.
(2)
Includes a $2 million gain related to the sale of MSRs during the nine months ended September 30, 2015.
(3)Changes in the derivatives utilized as economic hedges to offset changes in fair value of the MSRs.

Contractual servicing and subservicing fees. Contractual servicing and subservicing fees, including late fees and other ancillary income for each type of loan serviced are presented below. Contractual servicing fees are included within net return on mortgage servicing assetrights on the Consolidated Statements of Operations. Contractual subservicing fees including late fees and other ancillary income are included within loan administration income on the Consolidated Statements of Operations. Subservicing fee income is recorded for fees earned, net of third-partythird party subservicing costs, for loans subserviced.


The following table summarizes income and fees associated with the mortgage loans subserviced.subserviced:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Income on mortgage loans subserviced          
Servicing fees, ancillary income and late fees (1)
$8
 $7
 $24
 $21
$8
 $8
Other servicing charges
 (1) (5) (2)(2) (4)
Total income on mortgage loans subserviced, included in loan administration$8
 $6
 $19
 $19
Total income, included in loan administration$6
 $4
(1)Servicing fees are recorded on the accrual basis. Ancillary income and late fees are recorded on cash basis.


22

Table of Contents

The following table summarizes the hypothetical effect on the fair value of servicing rights carried at fair value using adverse changes of 10 percent and 20 percent to the weighted-averageweighted average of certain significant assumptions used in valuing these assets.assets:
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
  Fair value due to   Fair value due to  Fair value due to   Fair value due to
Actual 10% adverse change 20% adverse change Actual 10% adverse change 20% adverse changeActual 10% adverse change 20% adverse change Actual 10% adverse change 20% adverse change
  (Dollars in millions)  (Dollars in millions)
Option adjusted spread8.68% $285
 $276
 8.88% $250
 $243
8.18% $273
 $264
 8.24% $287
 $279
Constant prepayment rate13.27% 283
 272
 14.98% 253
 245
15.21% 268
 257
 12.63% 285
 275
Weighted average cost to service per loan$73.48
 290
 286
 $74.49
 258
 255
$71.68
 277
 273
 $71.86
 292
 288

The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. Changes in fair value based on adverse changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. To isolate the effect of the specified change, the fair value shock analysis is consistent with the identified adverse change, while holding all other assumptions impacting the fair value constant on the fair value of the servicing rights.constant. In practice, a change in one assumption generally impacts other assumptions, which may either magnify or counteract the effect of the change.

Note 8 – Derivative Financial Instruments

Derivative financial instruments are recorded at fair value in other assets and other liabilities on the Consolidated Statements of Financial Condition after taking into account the effects of legally enforceable bilateral collateral and master netting agreements. The Company is exposed to non-performance risk by the counterparties to its various derivative financial instruments. The Company believes that the creditnon-performance risk inherent in all its derivative contracts is minimal based on credit standards and the netting and collateral provisions of the derivative agreements. A majority of the Company’s derivatives are centrally cleared through a Central Counterparty Clearing House or consist of residential mortgage interest rate swap agreements.lock commitments further limiting non-performance risk.

Derivatives not designated as hedging instruments: The Company maintains a derivative portfolio of interest rate swaps, futures and forward commitments used to manage exposure to changes in interest rates, MSR asset values and to meet the needs of customers. The Company also enters into interest rate lock commitments, which are commitments to originate mortgage loans whereby the interest rate on the loan is determined prior to funding and the customers have locked into that interest rate. Market risk on interest rate lock commitments and mortgage loans held-for-sale is managed using corresponding forward sale commitments.

Changes in fair value of derivatives not designated as hedging instruments are recognized in the Consolidated Statements of Income.

Derivatives designated as hedging instruments: The Company usesWe use interest rate swaps to hedge the forecasted cash flows from itsour underlying variable-rate Federal Home Loan Bank (FHLB) advances in a qualifying cash flow hedge accounting relationship. Changes in the fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income on the Consolidated Statement of Financial Condition and reclassified into interest expense in the same period in which the hedge transaction is realized intorecognized in earnings. At September 30, 2015, the CompanyMarch 31, 2016, we had $5$31 million (net-of-tax) recorded of realized and unrealized

losses on derivatives classified as cash flow hedges recorded in other comprehensive income (loss), related to derivatives classified as cash flow hedges, compared to zero$3 million at December 31, 2014.2015. The estimated amount to be reclassified from other comprehensive income into earnings during the remainder of 2015 and the next 12 months represents gains of less than $1 million (net-of-tax) and $3$9 million of losses (net-of-tax), respectively. All cash flow hedges were highly effective as of September 30, 2015..

Derivatives that are designated in hedging relationships are evaluatedassessed for effectiveness using regression analysis at the time they are designatedinception and throughout the hedge period. All cash flow hedges were highly effective as of March 31, 2016. Cash flows and the profit impact associated with designated hedges are reported in the same category as the underlying hedged item.


23

Table of Contents

The gains/(losses), by hedge designation, recordednet gains recognized in income foron derivative instruments, net of the periods ended September 30impact of offsetting positions, were as follows:
 Three Months Ended September 30, Nine Months Ended September 30, Three Months Ended March 31,
Location of Gain/(Loss)2015 2014 2015 2014Location of Gain/(Loss)2016 2015
 (Dollars in millions)   (Dollars in millions)
Derivatives not designated as hedging instruments:            
U.S. Treasury and euro dollars futuresNet return on mortgage servicing asset$3
 $
 $6
 $6
Swap futuresNet return on mortgage servicing asset10
 
 2
 
U.S. Treasury, swap and euro dollar futuresNet loss on mortgage servicing rights$3
 $6
Interest rate swaps and swaptionsNet loss on mortgage servicing rights15
 
Mortgage backed securities forwardsNet return on mortgage servicing asset2
 
 2
 4
Net loss on mortgage servicing rights8
 3
Rate lock commitments and forward agency and loan salesNet gain on loan sales(24) (1) (4) (8)Net gain on loan sales5
 10
Rate lock commitmentsOther noninterest income1
 
 (1) 
Other noninterest income1
 1
Interest rate swapsOther noninterest income2
 1
 2
 2
Other noninterest income2
 
Total derivative (loss) gain $(6) $
 $7
 $4
 $34
 $20
    

24


The notional amount, estimated fair value and maturity of our derivative financial instruments were as follows:
Notional Amount 

Fair Value
 

Expiration Dates
Notional Amount 

Fair Value
 

Expiration Dates
(Dollars in millions)(Dollars in millions)
September 30, 2015    
March 31, 2016    
Derivatives designated as hedging instruments:        
Liabilities (2)(1)
        
Interest rate swaps on FHLB advances$225
 $8
 2025$1,025
 $47
 2023-2026
Derivatives not designated as hedging instruments:        
Assets (1)
    
U.S. Treasury and euro dollar futures$232
 $2
 2015-2019
Assets (2)
    
U.S. Treasury, swap and euro dollar futures$2,369
 $2
 2016-2019
Mortgage backed securities forwards173
 2
 2015365
 1
 2016
Swap futures179
 3
 2028-2045
Rate lock commitments4,234
 44
 20155,698
 61
 2016
Forward agency and loan sales69
 1
 2015
Interest rate swaps and swaptions769
 15
 2016-20331,988
 56
 2016-2046
Total derivative assets$5,656
 $67
 $10,420
 $120
 
Liabilities (2)
    
U.S. Treasury and euro dollar futures$1,793
 $2
 2015-2020
Liabilities (1)
    
U.S. Treasury, swap and euro dollar futures$2,969
 $1
 2016-2020
Mortgage backed securities forwards10
 
 20155,384
 29
 2016
Swap futures26
 1
 2022
Rate lock commitments41
 
 201511
 
 2016
Forward agency and loan sales4,150
 29
 2015
Interest rate swaps399
 10
 2016-2025485
 14
 2016-2026
Total derivative liabilities$6,419
 $42
 $8,849
 $44
 
December 31, 2014    
December 31, 2015    
Derivatives not designated as hedging instruments:        
Assets (1)
    
Mortgage servicing rights    
U.S. Treasury and euro dollar futures$2,530
 $7
 2015-2020
Liabilities (1)
    
Interest rate swaps on FHLB advances$825
 $4
 2023-2025
Assets (2)
    
U.S. Treasury, swap and euro dollar futures$1,892
 $
 2016-2019
Mortgage backed securities forwards161
 2
 20151,931
 7
 2016
Rate lock commitments2,604
 31
 20153,593
 26
 2016
Forward agency and loan sales194
 
 2015
Interest rate swaps355
 6
 2015-2021
Interest rate swaps and swaptions1,554
 25
 2016-2035
Total derivative assets$5,844
 $46
 $8,970
 $58
 
Liabilities (2)
    
Mortgage servicing rights    
U.S. Treasury and euro dollar futures$687
 $1
 2015-2020
Liabilities (1)


 

 
U.S. Treasury, swap and euro dollar futures$768
 $1
 2016-2019
Mortgage backed securities forwards2,655
 6
 2016
Rate lock commitments22
 
 2015168
 
 2016
Forward agency and loan sales2,789
 13
 2015
Interest rate swaps367
 6
 2015-2021422
 7
 2016-2025
Total derivative liabilities$3,865
 $20
 $4,013
 $14
 
(1)Derivatives liabilities are included in other liabilities on the Consolidated Statements of Financial Condition.
(2)Derivative assets are included in other assets on the Consolidated Statements of Financial Condition.
(2)Derivatives liabilities are included in other liabilities on the Consolidated Statements of Financial Condition.


25

Table of Contents

The following tables present the derivatives subject to a master netting arrangement.arrangement, including the cash pledged as collateral:
       Gross Amounts Not Offset in the Statement of Financial Position    Gross Amounts Not Offset in the Statement of Financial Position
Gross Amount Gross Amounts Offset in the Statement of Financial Position Net Amount Presented in the Statement of Financial Position Financial Instruments Cash Collateral Net Amount (1)Gross AmountGross Amounts Netted in the Statement of Financial PositionNet Amount Presented in the Statement of Financial PositionFinancial InstrumentsCash Collateral
(Dollars in millions)(Dollars in millions)
September 30, 2015           
March 31, 2016 
Derivatives designated as hedging instruments:            
Liabilities            
Interest Rate Swaps on FHLB advances$
 $
 $
 $
 $(8) $8
Interest rate swaps on FHLB advances (1)
$47
$
$47
$
$34
            
Derivatives not designated as hedging instruments:            
Assets            
Swap futures$6
 $
 $6

$
 $3
 $3
U.S. Treasury swap and euro dollar futures
 2
 (2) 
 (2) 
U.S. Treasury, swap and euro dollar futures$2
$1
$1
$
$
Mortgage backed securities forwards1

1

1
Interest rate swaps and swaptions (1)
56

56

14
Total derivative assets$59
$1
$58
$
$15
 
Liabilities 
U.S. Treasury, swap and euro dollar futures$1
$1
$
$
$3
Mortgage backed securities forwards29

29

27
Interest rate swaps14

14

7
Total derivative liabilities$44
$1
$43
$
$37
 
December 31, 2015 
Derivatives designated as hedging instruments: 
Liabilities 
Interest rate swaps on FHLB advances$4
$
$4
$
$19
 
Derivatives not designated as hedging instruments: 
Assets 
Mortgage backed securities forwards37
 
 37
 
 35
 2
$7
$
$7
$
$4
Interest rate swaps and swaptions17
 
 17
 
 2
 15
25

25

10
Total derivative assets$60
 $2
 $58
 $
 $38
 $20
$32
$
$32
$
$14
        
   
Liabilities            
Swap Futures$1
 $
 $1
 $
 $
 $1
U.S. Treasury, swap and euro dollar futures$1
$
$1
$
$2
Mortgage backed securities forwards6

6

8
Interest rate swaps and swaptions18
 
 18
 
 8
 10
7

7

12
Total derivative liabilities$19
 $
 $19
 $
 $8
 $11
$14
$
$14
$
$22
           
December 31, 2014           
Derivatives not designated as hedging instruments:           
Assets           
U.S. Treasury swap and euro dollar futures$18
 $1
 $17
 $
 $10
 $7
Mortgage backed securities forwards26
 
 26
 
 24
 2
Interest rate swaps8
 
 8
 
 2
 6
Total derivative assets$52
 $1
 $51
 $
 $36
 $15
           
Liabilities           
Interest rate swaps$6
 $
 $6
 $
 $
 $6
(1)Includes gross amounts for items not nettedAdditional funds are pledged to a Central Counterparty Clearing House in the Company's Consolidated Statementsamount of Financial Condition.$42 million as of March 31, 2016 and $7 million as of December 31, 2015 to maintain initial margin requirements. This collateral is in addition to the amount required to be maintained for potential market changes shown in the cash collateral column above.

The CompanyWe pledged a total of $48$71 million of cash collateral to counterparties and had an obligation to return cash of $10$15 million at September 30, 2015March 31, 2016 for derivative activities. The CompanyWe pledged a total of $36$41 million of investment securities and cash collateral to counterparties and had an obligation to return cash of $14 million at December 31, 20142015 for derivative activities. The net cash pledged is restricted and is included in other assets on the Consolidated Statements of Financial Condition.


26

Table of Contents

Note 9 – Federal Home Loan Bank Advances

The portfolio of Federal Home Loan Bank advances includes short-term fixed rate advances, long-term LIBOR adjustable advances, and long-term fixed rate advances. The following is a breakdown of the advances outstanding.outstanding:
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
Amount Rate Amount RateAmount Rate Amount Rate
(Dollars in millions)(Dollars in millions)
Short-term fixed rate term advances$824
 0.18% $214
 0.26%$1,250
 0.38% $2,116
 0.32%
LIBOR adjustable advances long-term225
 0.46% 
 %
Long-term fixed rate term advances975
 1.54% 300
 1.36%
Long-term LIBOR adjustable advances1,025
 0.80% 825
 0.70%
Long-term fixed rate advances (1)
600
 1.37% 600
 1.37%
Total$2,024
 0.86% $514
 0.90%$2,875
 0.74% $3,541
 0.59%
(1)Includes the current portion of fixed rate advances of $175 million at both March 31, 2016 and December 31, 2015.

We settled $375 million in long-term fixed rate Federal Home Loan Bank advances during the fourth quarter 2015, which resulted in a gain on extinguishment of debt of $3 million, included in other noninterest income.

At September 30, 2015, the CompanyMarch 31, 2016, we had the authority and approval from the Federal Home Loan Bank to utilize a line of credit of up to $7.0 billion and the Companywe may access that line to the extent that collateral is provided. At September 30, 2015, the CompanyMarch 31, 2016, we had $2.0$2.9 billion of advances outstanding and an additional $1.6$0.7 billion of collateralized borrowing capacity available at Federal Home Loan Bank. The advances can be collateralized by non-delinquent single-family residential first mortgage loans, loans with government guarantees, certain other loans and investment securities.

At September 30, 2015, $225 millionMarch 31, 2016, $1.0 billion of the outstanding advances were adjustable rate based on the three monththree-month LIBOR index. Interest rates on these advances reset every three months and the advances may be prepaid without penalty, with notification at scheduled three month intervals after an initial 12 month lockout period. The outstanding advances included $1.0 billion in a cash flow hedge relationship as discussed in Note 8 of the Notes to the Consolidated Financial Statements, herein.
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Maximum outstanding at any month end$2,127
 $1,000
 $2,198
 $1,300
$3,557
 $1,625
Average outstanding balance1,795
 998
 1,597
 995
3,222
 1,161
Average remaining borrowing capacity1,738
 2,026
 1,711
 1,832
704
 1,894
Weighted-average interest rate1.17% 0.23% 1.05% 0.23%
Weighted average interest rate1.10% 1.08%

The following outlines the Company’sour Federal Home Loan Bank advance final maturity dates as of September 30, 2015.March 31, 2016:
September 30, 2015March 31, 2016
(Dollars in millions)(Dollars in millions)
2015$824
2016175
$1,425
201750
50
2018125
125
2019
Thereafter850
1,275
Total$2,024
$2,875


27

TableWe are required to maintain a minimum amount of Contentsqualifying collateral. In the event of default, the Federal Home Loan Bank advance is similar to a secured borrowing, whereby the Federal Home Loan Bank has the right to sell the pledged collateral to settle the fair value of the outstanding advances.


Note 10 – Long-Term Debt
The following table presents the carrying value on each junior subordinated note, along with the related interest rates of the long-term debt as of the dates indicated:
 March 31, 2016 December 31, 2015
 (Dollars in millions)
Trust Preferred Securities       
Floating Three Month LIBOR       
Plus 3.25%, matures 2032$26
 3.88% $26
 3.85%
Plus 3.25%, matures 203326
 3.87% 26
 3.57%
Plus 3.25%, matures 203326
 3.88% 26
 3.85%
Plus 2.00%, matures 203526
 2.62% 26
 2.32%
Plus 2.00%, matures 203526
 2.62% 26
 2.32%
Plus 1.75%, matures 203551
 2.38% 51
 2.26%
Plus 1.50%, matures 203525
 2.12% 25
 1.82%
Plus 1.45%, matures 203725
 2.08% 25
 1.96%
Plus 2.50%, matures 203716
 3.13% 16
 3.01%
Total long-term debt$247
   $247
  

The CompanyTrust Preferred Securities

We sponsored nine trust subsidiaries, including the consolidated VIEs, which issued trust preferred securities to third-party investors and loaned the proceeds to the Companyus in the form of junior subordinated notes included in long-term debt. The notes held by each trust are the sole assets of that trust. Distributions on the

The trust preferred securities of each trustoutstanding are junior subordinated notes which are callable by us. Interest is payable quarterly at a rate equal to the interest rate being earned by the trust on the notes held by these trusts.
The following table presents the carrying value on each junior subordinated note and VIE, along with the related interest rates of the long-term debt as of the dates indicated.
 September 30, 2015 December 31, 2014
 (Dollars in millions)
Trust Preferred Securities       
Floating Three Month LIBOR       
Plus 3.25%, matures 2032$26
 3.58% $26
 3.50%
Plus 3.25%, matures 203326
 3.54% 26
 3.48%
Plus 3.25%, matures 203326
 3.53% 26
 3.51%
Plus 2.00%, matures 203526
 2.29% 26
 2.23%
Plus 2.00%, matures 203526
 2.29% 26
 2.23%
Plus 1.75%, matures 203551
 2.09% 51
 1.99%
Plus 1.50%, matures 203525
 1.79% 25
 1.73%
Plus 1.45%, matures 203725
 1.79% 25
 1.69%
Plus 2.50%, matures 203716
 2.84% 16
 2.74%
Subtotal$247
   $247
  
Notes associated with consolidated VIEs       
Floating One Month LIBOR       
Plus 0.46% (1), matures 2018 (3)

   42
  
Plus 0.16% (2), matures 2019 (4)
32
   42
  
Total long-term debt$279
   $331
  
(1)The Note accrued interest at a rate equal to the least of (i) one month LIBOR plus 0.46 percent (ii) the net weighted average coupon, and (iii) 16.00 percent.
(2)The interest rate for the notes may adjust monthly and will be subject to (i) a cap based on the weighted average of the loan rates on the mortgage loans, minus the rates at which certain fees and expenses of the issuing entity are calculated and minus any required spread and adjusted for actual days and (ii) a fixed cap of 16.00 percent.
(3)In June 2015, the Company exercised a clean-up of the outstanding debt. The par value for the debt was $43 million at December 31, 2014.
(4)The par value for the debt was $33 million and $45 million, respectively, at September 30, 2015 and December 31, 2014.

At September 30, 2015 and December 31, 2014 the three month LIBOR interest rate was 0.33 percent and 0.26 percent, respectively. At September 30, 2015 the one month LIBOR interest rate was 0.19 percent, compared to 0.17 percent at December 31, 2014.

Trust Preferred Securities

The trust preferred securities outstanding are callable by the Company are junior subordinated notes. The interest is payable quarterly;trusts; however, the Companywe may defer interest payments for up to 20 quarters without default or penalty. In January 2012, the Companywe exercised itsour contractual rights to defer interest payments with respect to trust preferred securities. The payments are periodically evaluated and will be reinstated when appropriate, subject to the provisions of the Company'sour Supervisory Agreement and Consent Order. At September 30, 2015, the Company hasMarch 31, 2016, we have deferred for 1517 quarters and has $26have $29 million accrued for these deferred interest payments.


28


Notes Associated with Consolidated VIEs

As previously discussed in Note 6 of the Notes to the Consolidated Financial Statements, herein, the Company determined it was the primary beneficiary of VIEs associated with HELOC securitizations and such VIEs proceeds from the HELOC assets are therefore consolidated in the Consolidated Financial Statements. The assets in the securitization trust are utilized to repay the outstanding debt of the securitization trust. The Company has elected the fair value option for the debt and changes in fair value are recorded to "other noninterest income" on the Consolidated Statements of Operations. Fair value is estimated using quantitative models which incorporate observable and, in some instances, unobservable inputs including security prices, interest rate yield curves, option volatility, currency, commodity or equity rates, and correlations between these inputs. The Company also considers the impact of its own observable credit spreads in the secondary bond markets in determining the discount rate used to value these liabilities. See Note 17 of the Notes to the Consolidated Financial Statements, herein, for additional recurring fair value disclosures.

The final legal maturity of the long-term debt associated with the VIE is June 2019; however, this debt agreement has a contractual provision that allows for a clean-up call of the debt when less than 10 percent of the balance remains outstanding. The Company initiated the clean-up call process with respect to the 2006-2 HELOC securitization trust, which the Company expects to complete in the fourth quarter 2015.

Note 11 - Representation and Warranty Reserve

The following table shows the activity impacting the representation and warranty reserve.reserve:
Three Months Ended September 30, Nine Months Ended September 30, Three Months Ended March 31,
20152014 20152014 20162015
(Dollars in millions) (Dollars in millions)
Balance, beginning of period Balance, beginning of period$48
$50
 $53
$54
Balance, beginning of period$40
$53
Provision   
Provision (benefit) Provision (benefit) 
Charged to gain on sale for current loan sales2
2
 6
5
Charged to gain on sale for current loan sales2
2
Charged to representation and warranty reserve - change in estimate(6)13
 (13)16
Charged to representation and warranty benefit(2)(2)
Total(4)15
 (7)21
Total

Charge-offs, net Charge-offs, net1
(8) (1)(18) Charge-offs, net

Balance, end of period Balance, end of period$45
$57
 $45
$57
Balance, end of period$40
$53

At the time a loan is sold, an estimate of the fair value of such loss associated with the mortgage loans is recorded in the representation and warranty reserve in the Consolidated Statements of Financial Condition and charged against the net gain on loan sales in the Consolidated Statements of Operations. Subsequent to the sale, the liability is re-measured on an ongoing basis based on an estimate of probable future losses. Changes in the estimate are recorded in the representation and warranty provision (benefit) on the Consolidated Statements of Operations.


Note 12 — Warrants

May Investor Warrant

We granted warrants (the "May Investor Warrants") to the May Investors on January 30, 2009 under anti-dilution provisions applicable to certain investors (the "May Investors") in our May 2008 private placement capital raise.

For the three months ended March 31, 2016, there were no May Investor Warrants exercised. The May Investors held warrants to purchase 615,962 shares at an exercise price of $10.00 at March 31, 2016.

The May Investor Warrants do not meet the definition of a contract that is indexed to our own stock under U.S. GAAP. Therefore, the May Investor Warrants are classified as "other liabilities" on the Consolidated Statements of Financial Condition and are measured at fair value. Warrant liabilities are valued using a binomial lattice model and are classified within Level 2 of the valuation hierarchy. Significant observable inputs include share price, expected volatility, a risk free rate and an expected life.

At March 31, 2016 and December 31, 2015, the liability from May Investors Warrants amounted to $7 million and $8 million, respectively. Warrant liabilities are reported in "other liabilities" on the Consolidated Statements of Financial Condition. See Note 19 of the Notes to the Consolidated Financial Statements, herein, for additional recurring fair value disclosures. The warrants are accounted for under the equity method.

TARP Warrant

On January 30, 2009, we sold to the U.S. Treasury 266,657 shares of Series C fixed rate cumulative non-convertible perpetual preferred stock ("Series C Preferred Stock") and a warrant to purchase up to approximately 645,138 shares of Common Stock at an exercise price of $62.00 per share (the "Warrant") for $267 million. The Series C Preferred Stock qualifies as Tier 1 capital and currently pays cumulative dividends quarterly at a rate of 9 percent per annum. The Warrant is exercisable through 2019.

Note 13 - Accumulated Other Comprehensive Income (Loss)

The following table sets forth the components in accumulated other comprehensive income (loss) for each type of investment securities available-for-sale, investment securities held-to-maturity, and cash flow hedges:
 Held-to-Maturity SecuritiesAvailable-for-Sale SecuritiesCash Flow HedgesAccumulated Other Comprehensive Income (Loss) Net of Tax
 (Dollars in millions) 
Accumulated other comprehensive income (loss) ("AOCI")    
Balance at December 31, 2015, net of tax$5
$
$(3)$2
Net unrealized loss, net of tax
15
(32)(17)
Reclassifications out of AOCI

4
4
Balance at March 31, 2016, net of tax 
$5
$15
$(31)$(11)
     
Balance at December 31, 2014, net of tax$
$8
$
$8
Net unrealized gain, net of tax
15

15
Balance at March 31, 2015, net of tax$
$23
$
$23

Note 1214 – Stockholders’ Equity

Preferred Stock and Other Warrants

On January 30, 2009, the Company sold to the U.S. Treasury 266,657 shares of Series C fixed rate cumulative non-convertible perpetual preferred stock ("Series C Preferred Stock") and a warrant to purchase up to approximately 1 million shares of Common Stock at an exercise price of $62.00 per share (the "Warrant") for $267 million. The Series C Preferred Stock qualifies as Tier 1 capital and currently pays cumulative dividends quarterly at a rate of 9 percent per annum. The Warrant is exercisable through 2019.

In 2013 the U.S. Treasury sold the Series C Preferred Stock and Warrants which are now held by unrelated third-party investors and are no longer held by the U.S. government under the TARP Capital Purchase Program. The warrants are valued utilizing the equity method.
        

29

Table of Contents

Preferred stock with a par value of $0.01$0.01 and a liquidation value of $1,000$1,000 and additional paid in capital attributable to preferred stock at September 30, 2015March 31, 2016 is summarized as follows.follows: 
 Rate 
Earliest
Redemption Date
 
Shares
Outstanding
 
Preferred
Shares
 
Additional
Paid in
Capital
       (Dollars in millions)
Series C Preferred Stock9.0% 1/31/2012 266,657
 $
 $267

Our Series C Preferred Stock was issued under the Troubled Asset Relief Program ("TARP") Capital Purchase Program. The U.S. government subsequently sold the Series C Preferred Stock to unrelated third-parties. At September 30, 2015, the Company hasMarch 31, 2016, we have deferred $79$94 million of dividend payments, onwhich is not reflected in the Series C Preferred Stock.Consolidated Financial Statements until paid.

Accumulated Other Comprehensive Income (Loss)

The following table sets forth the components in accumulated other comprehensive income (loss) for investment securities available-for-sale, investment securities held-to-maturity and cash flow hedges.
 Held-to-Maturity SecuritiesAvailable-for-Sale SecuritiesCash Flow Hedges
 (Dollars in millions)
Accumulated other comprehensive income (loss)   
Balance at December 31, 2014, net of tax$
$8
$
Net unrealized loss, net of tax
9
(5)
Transfer of net unrealized loss from AFS to HTM5
(5)
Balance at September 30, 2015, net of tax (1)
$5
$12
$(5)
    
Balance at December 31, 2013, net of tax$
$(5)$
Net unrealized gain, net of tax
4

Balance at September 30, 2014, net of tax (1)$
$(1)$
(1)For the periods ended September 30, 2015 and 2014, there were no reclassifications out of accumulated other comprehensive income (loss) into earnings.


30

Table of Contents

Note 1315 – Earnings (Loss) Per Share

Basic earnings (loss) per share, excluding dilution, areis computed by dividing (loss) earnings available to common stockholders by the weighted average number of shares of common stock outstanding during the period. Diluted (loss) earnings per share reflectreflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised and converted into common stock or resulted in the issuance of common stock that could then share in the earnings of the Company.our earnings.

The following table sets forth the computation of basic and diluted (loss) earnings per share of common stock.stock: 
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
 (Dollars in millions, except share data)
        
Net income (loss)$47
 $(28) $125
 $(80)
Less: preferred stock dividend/accretion
 
 
 (1)
Net income (loss) from continuing operations47
 (28) 125
 (81)
Deferred cumulative preferred stock dividends(8) (7) (22) (19)
Net income (loss) applicable to common stock$39
 $(35) $103
 $(100)
Weighted average shares       
Weighted average common shares outstanding56,436,026
 56,249,300
 56,419,354
 56,224,850
Effect of dilutive securities       
Warrants (1)
339,478
 
 290,840
 
Stock-based awards431,999
 
 340,595
 
Weighted average diluted common shares57,207,503
 56,249,300
 57,050,789
 56,224,850
Earnings (loss) per common share       
Net income (loss) applicable to common stock$0.70
 $(0.61) $1.82
 $(1.79)
Effect of dilutive securities       
Warrants
 
 (0.01) 
Stock-based awards(0.01) 
 (0.01) 
Diluted earnings (loss) per share$0.69
 $(0.61) $1.80
 $(1.79)
 Three Months Ended March 31,
 2016 2015
 (Dollars in millions, except share data)
    
Net income$39
 $32
Deferred cumulative preferred stock dividends(8) (7)
Net income applicable to common stock$31
 $25
Weighted average shares   
Weighted average common shares outstanding56,513,715
 56,385,454
Effect of dilutive securities   
May Investor warrants (1)
305,219
 232,474
Stock-based awards782,050
 157,111
Weighted average diluted common shares57,600,984
 56,775,039
Earnings per common share   
Basic earnings per common share$0.56
 $0.43
Effect of dilutive securities   
May Investor warrants (1)

 
Stock-based awards(0.02) 
Diluted earnings per share$0.54
 $0.43
(1)Includes the May warrants at an exerciseExercise price of $10.00 per share and a fair value of $8$7 million at September 30, 2015.March 31, 2016.

The three and nine months ended September 30, 2014 diluted loss per share calculation excludes all common stock equivalents, including 248,089 and 273,407 shares pertaining to stock based awards, respectively, and 303,026 and 326,102 shares pertaining to warrants, respectively. The inclusion of these securities would be anti-dilutive.

Under the terms of the Series C Preferred Stock the Companywe may defer dividend payments. The CompanyWe elected to defer dividend payments beginning with the February 2012 dividend. Although not included in quarterly net income (loss) from continuing operations, the deferral still impacts net income (loss) applicable to common stock for the purpose of calculating earnings per share, as shown above. The cumulative amount in arrears as of September 30, 2015March 31, 2016 is $79$94 million.

Note 1416 – Income Taxes

The provision for income taxes in interim periods requires the Companyrequire us to make a best estimate of the effective tax rate expected to be applicable for the full year. This estimated effective tax rate is then applied to interim consolidated pre-tax operating income to determine the interim provision for income taxes.

 Three Months Ended September 30, Nine Months Ended September 30,
 20152014 20152014
 (Dollars in millions)
Provision (benefit) for income taxes$24
$(10) $70
$(38)
Effective tax provision (benefit) rate34.4%(27.2)% 36.0%(32.3)%


31

Table of Contents

As of each reporting date, the Company considers both positive and negative evidence including any annual limitations to the realization of the Company's net operating loss carryforwards that could impact the view with regard to realization of deferred tax assets. The Company continues to believe it is more likely than not that the benefit for federal deferred tax assets will be realized. The Company continues to believe it is more likely than not that the benefit for certain state deferred tax assets will not be realized. In recognition of this risk, the Company continues to provide a partial valuation allowance on the deferred tax assets relating to state deferred tax assets.
 Three Months Ended March 31,
 20162015
 (Dollars in millions)
Provision for income taxes$21
$18
Effective tax provision rate34.3%36.7%

The Company believesWe believe that it is unlikely that the unrecognized tax benefits will change by a material amount during the next 12 months. The Company recognizesmonths. We recognize interest and penalties related to unrecognized tax benefits in income tax expense.

Note 1517 — Regulatory Matters

Regulatory Capital

Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Company andWe, along with the Bank, must meet specific capital guidelines that involve quantitative measures of the Bank’s assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Bank’s capital amounts and classifications are also subject to qualitative judgments by regulators about components, risk weightings, and other factors.regulators. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that could have a material effect on the Consolidated Financial Statements. On January 1, 2015, the Basel III rules became effective and include transition provisions through 2018. Under Basel III, Total capital consists of two tiers of capital, Tier 1 and Tier 2. Tier 1 capital is further composed of common equity Tier 1 capital and additional Tier 1 capital.

To be categorized as "well capitalized,"well-capitalized," the Company and the Bank must maintain minimum tangible capital, Tier 1 capital, common equity Tier 1, and total capital ratios as set forth in the table below. The Company andWe, along with the Bank, are considered "well capitalized""well-capitalized" at both September 30, 2015March 31, 2016 and December 31, 2014.2015. There have been no conditions or events that management believes have changed the Company'sour or the Bank’s category.

The following table shows the regulatory capital ratios as of the dates indicated.indicated:
BancorpActual For Capital Adequacy Purposes Well Capitalized Under Prompt Corrective Action ProvisionsActual For Capital Adequacy Purposes Well Capitalized Under Prompt Corrective Action Provisions
AmountRatio AmountRatio AmountRatioAmountRatio AmountRatio AmountRatio
(Dollars in millions)(Dollars in millions)
September 30, 2015 (1)
        
March 31, 2016        
Tangible capital (to tangible assets)$1,393
11.65% N/AN/A N/AN/A$1,453
11.04% N/A
N/A
 N/A
N/A
Tier 1 capital (to adjusted tangible assets)1,393
11.65% $478
4.0% $598
5.0%1,453
11.04% $527
4.0% $658
5.0%
Common equity Tier 1 capital (to RWA)1,024
14.93% 309
4.5% 446
6.5%1,032
13.96% 332
4.5% 480
6.5%
Tier 1 capital (to risk-weighted assets)1,393
20.32% 411
6.0% 549
8.0%1,453
19.67% 443
6.0% 591
8.0%
Total capital (to risk-weighted assets)1,483
21.64% 549
8.0% 686
10.0%1,549
20.97% 591
8.0% 739
10.0%
December 31, 2014        
December 31, 2015        
Tangible capital (to tangible assets)$1,184
12.59% N/A
N/A
 N/A
N/A
$1,435
11.51% N/A
N/A
 N/A
N/A
Tier 1 capital (to adjusted tangible assets)1,184
12.59% $376
4.0% $470
5.0%1,435
11.51% $499
4.0% $624
5.0%
Common equity Tier 1 capital (to RWA)1,065
14.09% 340
4.5% 491
6.5%
Tier 1 capital (to risk-weighted assets)1,184
22.81% 208
4.0% 311
6.0%1,435
18.98% 454
6.0% 605
8.0%
Total capital (to risk-weighted assets)1,252
24.12% 415
8.0% 519
10.0%1,534
20.28% 605
8.0% 756
10.0%
N/A - Not applicable
(1)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. The Company and the Bank reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.

32


BankActual For Capital Adequacy Purposes Well Capitalized Under Prompt Corrective Action ProvisionsActual For Capital Adequacy Purposes Well Capitalized Under Prompt Corrective Action Provisions
AmountRatio AmountRatio AmountRatioAmountRatio AmountRatio AmountRatio
(Dollars in millions)(Dollars in millions)
September 30, 2015 (1)
        
March 31, 2016        
Tangible capital (to tangible assets)$1,426
11.91% N/A
N/A
 N/A
N/A
$1,509
11.43% N/A
N/A
 N/A
N/A
Tier 1 capital (to adjusted tangible assets)1,426
11.91% $479
4.0% $599
5.0%1,509
11.43% $528
4.0% $660
5.0%
Common equity tier 1 capital (to RWA)1,426
20.75% 309
4.5% 447
6.5%1,509
20.34% 334
4.5% 482
6.5%
Tier 1 capital (to risk-weighted assets)1,426
20.75% 412
6.0% 550
8.0%1,509
20.34% 445
6.0% 594
8.0%
Total capital (to risk-weighted assets)1,516
22.05% 550
8.0% 687
10.0%1,605
21.63% 594
8.0% 742
10.0%
December 31, 2014        
December 31, 2015        
Tangible capital (to tangible assets)$1,167
12.43% N/A
N/A
 N/A
N/A
$1,472
11.79% N/A
N/A
 N/A
N/A
Tier 1 capital (to adjusted tangible assets)1,167
12.43% $376
4.0% $470
5.0%1,472
11.79% $500
4.0% $625
5.0%
Common equity tier 1 capital (to RWA)1,472
19.42% 341
4.5% 493
6.5%
Tier 1 capital (to risk-weighted assets)1,167
22.54% 207
4.0% 311
6.0%1,472
19.42% 455
6.0% 607
8.0%
Total capital (to risk-weighted assets)1,235
23.85% 414
8.0% 518
10.0%1,570
20.71% 607
8.0% 758
10.0%
(1)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. The Company and the Bank reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.
N/A - Not applicable

Note 1618 – Legal Proceedings, Contingencies and Commitments

Legal Proceedings

The CompanyWe and itsour subsidiaries are subject to various pending or threatened legal proceedings arising out of the normal course of business operations. In addition, the Bank is routinely named in civil actions throughout the country by borrowers and former borrowers relating to the origination, purchase, sale, and servicing of mortgage loans. From time to time, governmental agencies also conduct investigations or examinations of various mortgage-related practices of the Bank. In the course of such investigations or examinations, the Bank cooperates with such agencies and provides information as requested.

The Company assessesWe assess the liabilities and loss contingencies in connection with such pending or threatened legal and regulatory proceedings on at least a quarterly basis and establishesestablish accruals when the Company believeswe believe it is probable that a loss may be incurred and that the amount of such loss can be reasonably estimated. Once established, litigation accruals are adjusted, as appropriate, in light of additional information.

Management does not believe that the amount of any reasonably possible losses in excess of any amounts accrued with respect to ongoing proceedings or any other known claims including the matters described below, will be material to the Company’sour financial statements, or that the ultimate outcome of these actions will have a material adverse effect on itsour financial condition, results of operations or cash flows.

DOJ litigation settlement

Per the February 2012 DOJ litigation settlement, the Company is required to make future additional payments contingent upon the occurrence of certain future events. The CompanyWe elected the fair value option to account for thisthe liability and usesrepresenting the obligation to make future additional payments under the DOJ litigation settlement. The executed settlement agreement with the DOJ establishes a weighted averagelegally enforceable contract with a stipulated payment plan that meets the definition of a financial liability.

At March 31, 2016 the remaining future payments totaled $118 million for which we used a discounted cash flow model to measureestimate the current fair value. The model utilizes estimates including our forecasts of net income, balance sheet and capital levels and considers multiple scenarios and possible outcomes as a result of the uncertainty inherent in those inputs which impact the estimated timing of the additional payments. These scenarios are probability weighted and consider the view of a market participant to estimate the fair value of the liability. The fair value of the DOJ litigation settlement liability was $84 million and $82 million at September 30, 2015both March 31, 2016 and December 31, 2014,2015, respectively. The undiscounted amount of the DOJ litigation settlement liability remains at $118 million at September 30, 2015.

At September 30, 2015both March 31, 2016 and December 31, 2014,2015, excluding the Company's total liability for contingent liabilities was $85 million and $86 million, respectively, including the legal proceedings and fair value liability relating to the DOJ litigation settlement.settlement, our total accrual for contingent liabilities was $2 million.


33


Commitments

A summary of the contractual amount of significant commitments is as follows.follows:
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
(Dollars in millions)(Dollars in millions)
Commitments to extend credit      
Mortgage loans interest-rate lock commitments$4,314
 $2,172
$5,710
 $3,792
HELOC commitments133
 88
166
 150
Other consumer commitments25
 7
31
 22
Warehouse loan commitments1,046
 827
973
 871
Standby and commercial letters of credit14
 10
13
 13
Commercial and industrial commitments297
 276
157
 151
Other commercial commitments447
 169
683
 497

Commitments to extend credit are agreements to lend. Since many of these commitments expire without being drawn upon, the total commitment amounts do not necessarily represent future cash flow requirements. Commitments generally have fixed expiration dates or other termination clauses. The Company evaluatesWe evaluate each customer's credit worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by the Company,us, upon extension of credit is based on management's credit evaluation of the counterparties.

The Company entersWe enter into mortgage interest-rate lock commitments with itsour customers. These commitments are considered to be derivative instruments and changes in the fair value of these commitments are recorded in the Consolidated Statements of Financial Condition in other assets. Further discussion on derivative instruments is included in Note 8 - Derivative Financial Instruments.

The Company has unfunded commitments under its contractual arrangement with the HELOC securitization trust to fund future advances on the underlying HELOC. Refer to further discussion of this issue as presented in Note 6 of the Notes to the Consolidated Financial Statements, herein.

We have unfunded commitments under our contractual arrangement with the HELOC borrowers. Commitments to extend, originate or purchase credit are primarily lines of credit to consumers and have specified rates and maturity dates. Many of these commitments also have adverse change clauses, which allow us to cancel the commitment due to deterioration in the borrowers’ creditworthiness.

Other consumer commitments are conditional commitments issued to accommodate the financial needs of customers. The commitments are under various terms to lend funds to consumers, which include revolving credit agreements, term loan commitments and short-term borrowing agreements.

Warehouse loan commitments are lines of credit provided to mortgage originators to fund loans they originate and then sell. The proceeds of the sale of the loan isloans are used to repay the draw on the line used to fund the loan.loans.

Standby and commercial letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. Standby letters of credit generally are contingent upon the failure of the customer to perform according to the terms of the underlying contract with the third party, while commercial letters of credit are issued specifically to facilitate commerce and typically result in the commitment being drawn on when the underlying transaction is consummated between the customer and the third party.

Commercial and industrial and other commercial commitments are conditional commitments issued under various terms to lend funds to business and other entities. These commitments include revolving credit agreements, term loan commitments and short-term borrowing agreements. Many of these loan commitments have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of these commitments are expected to expire without being funded, the total commitment amounts do not necessarily represent future liquidity requirements.

These instruments involve, to varying degrees, elements of credit and interest rate risk beyond the amount recognized on the Consolidated Statements of Financial Condition. The Company'sOur exposure to credit losses in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. The Company utilizesWe utilize the same credit policies in making commitments and conditional obligations as it doeswe do for balance sheet instruments. Commitments to extend credit are agreements to lend to a customer as long as there is not a violation of any condition established in the contract.


34

Table of Contents

The Company maintainsWe maintain a reserve for letters of credit which is included in other liabilities, which represents the estimate forof probable credit losses inherent in unfunded commitments to extend credit. Unfunded commitments to extend credit include unfunded loans with available balances, new commitments to lend that are not yet funded, and standby and commercial letters of credit. The balance of $3 million and $2 million and $1 million for September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively, is reflected in other liabilities on the Consolidated Statements of Financial Condition.

Note 1719 – Fair Value Measurements

The Company utilizesWe utilize fair value measurements to record or disclose the fair value on certain assets and liabilitiesliabilities. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability through an orderly transaction between market participants at the measurement date. The determination of fair value.values of financial instruments often requires the use of estimates. In cases where quoted market values in an active market are not available, we use present value techniques and other valuation methods to estimate the fair values of our financial instruments. These valuation models rely on market-based parameters when available, such as interest rate yield curves or credit spreads. Unobservable inputs may be based on management's judgment, assumptions and estimates related to credit quality, our future earnings, interest rates and other relevant inputs. These valuation methods require considerable judgment and the resulting estimates of fair value can be significantly affected by the assumptions made and methods used.

Valuation Hierarchy

U.S. GAAP establishes a three-level valuation hierarchy for disclosure of fair value measurements. The hierarchy is based on the transparency of the inputs used in the valuation process with the highest priority given to quoted prices available in active markets and the lowest priority to unobservable inputs where no active market exists, as discussed below.

Level 1 - Quoted prices (unadjusted) for identical assets or liabilities in active markets in which the Companywe can participate as of the measurement date;

Level 2 - Quoted prices for similar instruments in active markets, and other inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument; and

Level 3 - Unobservable inputs that reflect the Company'sour own assumptions about the assumptions that market participants would use in pricing anand asset or liability.

A financial instrument's categorization within the valuation hierarchy is based upon the lowest level of input within the valuation hierarchy that is significant to the overall fair value measurement. Transfers between levels of the fair value hierarchy are recognized at the end of the reporting period.

The following is a description of the valuation methodologies used for assets and liabilities measured at fair value, as well as the general classification of such instruments pursuant to the valuation hierarchy.

Assets

Investment securities available-for-sale. These securities are comprised of U.S. government sponsored agencies and municipal obligations. The Company measuresWe measure fair value using prices obtained from pricing services. A review is performed on the security prices received from the pricing services, which includes discussion and analysis of the inputs used by the pricing services to value our securities and comparisons to independent pricing. Where possible, fair values are generated using market inputs including quoted prices (the closing price in an exchange market), bid prices (the price at which a buyer stands ready to purchase), and other market information. For fixed income securities that are not actively traded, the pricing services use alternative methods to determine fair value for the securities, including quotes for similar fixed-income securities, matrix pricing, discounted cash flow using benchmark curves or other factors to determine fair value. Investment securities are classified within level 2 of the valuation hierarchy.

Loans held-for-sale. The CompanyWe generally estimatesestimate the fair value of loans held-for-sale based on quoted market prices for securities backed by similar types of loans. Where quoted market prices were available, such market prices were utilized as estimates for fair values. Otherwise, the fair value of loans was computed by discounting cash flows using observable inputs inclusive of interest rates, prepayment speeds and loss assumptions for similar collateral. These loans are classified as level 2.

Loans held-for-investment. Loans held-for-investment are generally recorded at amortized cost. Such loans are not recorded at fair value on a recurring basis. However, from time to time, a loan becomes impaired when it is probable that payment of interest and principal will not be made in accordance with the contractual terms of the loan agreement. Once a loan

is identified as impaired, the fair value of the impaired loan is estimated using one of several methods, including collateral value less costs to sell, market value of similar debt, or discounted cash flows. The fair value of the underlying collateral is determined, where possible, using market prices derived from appraisals or market evaluations which are considered a non-recurringnonrecurring level 3 valuation. Fair value may also be measured using the present value of expected cash flows discounted at the loan's effective interest rate.


35

Table of Contents

Loans held-for-investment that are recorded at fair value on a recurring basis are loans that were previously recorded as loans held-for-sale but subsequently transferred to the held-for-investment category. As the Companywe elected the fair value option for the held-for-sale loans, they continue to be reported at fair value and measured consistent with the level 2 methodology for loans held-for-sale. Certain HELOC loans associated with the previous FSTAR 2005-1 and the current FSTAR 2006-2 securitization trusts have been recorded in the Consolidated Financial Statement as loans held-for-investment at fair value. The Company recordsWe record these loans as a recurring level 3 valuation. Also included in loans held-for-investment are the second mortgage loans associated with the previous FSTAR 2006-1 mortgage securitization trust. The loanswhich are carried at fair value and valued using a discounted estimated net future cash flow model and are classified within the level 3 valuation hierarchy as the model utilizes significant inputs which are unobservable. See Note 6 - Variable Interest Entities ("VIEs") for additional information.

Repossessed assets. Repossessed assets are measured and reported at fair value through a charge-off to the allowance for loan losses based upon the fair value of the repossessed asset. The fair value of repossessed assets, upon initial recognition, are estimated using level 3 inputs based on appraisals or evaluations. The significant unobservable inputs used in the level 3 fair value measurements of the Company'sour impaired loans and repossessed assets primarily relate to internal valuations or analysis.

Mortgage Servicing Rights ("MSRs").Rights. The current market for MSRs is not sufficiently liquid to provide participants with quoted market prices. Therefore, the Company useswe use an option-adjusted spread valuation approach to determine the fair value of MSRs. This approach consists of projecting servicing cash flows under multiple interest rate scenarios and discounting these cash flows using risk-adjusted discount rates. The key assumptions used in the valuation of MSRs include mortgage prepayment speeds and discount rates. Management obtains third-party valuations of the MSR portfolio on a quarterly basis from independent valuation experts to assess the reasonableness of the fair value calculated by itsour internal valuation model. In certain circumstances, based on the probability of the completion of a sale of MSRs pursuant to a bona-fide purchase offer, the Company considerswe consider the bid price of that offer and identifiable transaction costs in comparison to the calculated fair value and may adjust the estimate of fair value to reflect the terms of the pending transaction. Due to the nature of the valuation inputs, MSRs are classified within level 3 of the valuation hierarchy.

Other investments. The fair value of the reverse repurchase agreement is determined by cost, which approximates the fair value due to its short term nature. The reverse repurchase agreement is guaranteed by a third party and secured by level 2 government and agency securities which are unobservable by the Company, which are held by a third party. In case of default, the Company would receive the collateral from the third party. The reverse repurchase agreement is included in other assets on the Consolidated Statements of Financial Condition.

Derivative financial instruments. Certain classes of derivative contracts are listed on an exchange and are actively traded, and they are therefore classified within level 1 of the valuation hierarchy. These include U.S. Treasury futures and U.S. Treasury options. The Company'sOur forward loan sale commitments, swap futures and interest rate swaps are valued based on quoted prices for similar assets in an active market with inputs that are observable and are classified within level 2 of the valuation hierarchy. Rate lock commitments are valued using internal models with significant unobservable market parameters and therefore are classified within level 3 of the valuation hierarchy. The CompanyWe assessed the significance of the impact of the credit valuation adjustments on the overall valuation of itsour derivative positions and determined that the credit valuation adjustments were not significant to the overall valuation of itsour derivatives.

We use interest rate swaps to hedge the forecasted cash flows from our underlying variable-rate FHLB advances in a qualifying cash flow hedge accounting relationship. Changes in the fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income on the Consolidated Statement of Financial Condition and reclassified into interest expense along with the debt interest expense in the same period in which the identified hedge transaction is recognized in earnings.

The derivatives are reported in either other assets or other liabilities on the Consolidated Statements of Financial Condition.

Liabilities

Warrants. Warrant liabilities are valued using a binomial lattice model and are classified within level 2 of the valuation hierarchy. Significant observable inputs include expected volatility, a risk free rate and an expected life. Warrant liabilities are reported in "other liabilities" on the Consolidated Statements of Financial Condition.

Long-term debt. The Company records the long-term debt associated with the previous FSTAR 2005-1 and the current FSTAR 2006-2 HELOC securitization trusts at fair value. The fair value of the debt is estimated using quantitative models which incorporate observable and, in some instances, unobservable inputs including security prices, interest rate yield curves, option volatility, currency, commodity or equity rates and correlations between these inputs. The Company also considers the impact of its own credit spreads in determining the discount rate used to value these liabilities. The credit spread is determined by reference to observable spreads in the secondary bond markets, which are considered to be level 3. The Company records this debt as a recurring level 3 valuation.

Litigation settlement. Upon settlement of the DOJ litigation settlement, we elected the fair value option to account for the liability representing the remaining future payments. As of September 30, 2015March 31, 2016 the fair value totaled $84 million, using a

36

Table of Contents

discount rate of 7.67.3 percent for which we use a discounted cash flow model to determine the current fair value. The model utilizes our forecast and considers multiple scenarios including possible outcomes that impact the timing of the additional payments which are discounted using a risk free rate adjusted for nonperformance risk that represents our credit risk. These

scenarios are probability weighted and consider the view of an independent market participant to estimate the most likely fair value of the liability.

The liability is classified within level 3 of the valuation hierarchy as the projections of earnings and growth rate and other assumptions are unobservable inputs which affect the estimated timing of the cash flow payments. The Company considersWe consider factors which could affect those projections from the perspective of a market participant, which is incorporated into the assessment of fair value. The litigation settlement is included in other liabilities on the Consolidated Statements of Financial Condition and changes in the fair value of the litigation settlement will be recorded each quarter in other noninterest expense on the Consolidated Statements of Operations.

Assets and liabilities measured at fair value on a recurring basis

The following tables present the financial instruments carried at fair value as of September 30, 2015March 31, 2016 and December 31, 2014,2015, by caption on the Consolidated Statement of Financial Condition and by level in the valuation hierarchy (as described above).:
Level 1 Level 2 Level 3 
Total Fair
Value
Level 1 Level 2 Level 3 
Total Fair
Value
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Investment securities available-for-sale              
Agency$
 $469
 $
 $469
Agency-collateralized mortgage obligations
 668
 
 668
Agency - Commercial$
 $767
 $
 $767
Agency - Residential
 507
 
 507
Municipal obligations
 13
 
 13

 40
 
 40
Loans held-for-sale              
Residential first mortgage loans
 2,164
 
 2,164

 2,571
 
 2,571
Loans held-for-investment              
Residential first mortgage loans
 7
 
 7

 7
 
 7
Second mortgage loans
 
 45
 45

 
 40
 40
HELOC loans
 
 80
 80

 
 55
 55
Mortgage servicing rights
 
 294
 294

 
 281
 281
Derivative assets              
Rate lock commitments
 
 44
 44

 
 61
 61
Swap futures
 3
 
 3
U.S. Treasury and euro dollar futures2
 
 
 2
Forward agency and loans sales
 1
 
 1
U.S. Treasury, swap and euro dollar futures2
 
 
 2
Mortgage backed securities forwards2
 
 
 2

 1
 
 1
Interest rate swaps and swaptions
 15
 
 15

 56
 
 56
Total derivative assets4
 19
 44
 67
2
 57
 61
 120
Other investments
 
 100
 100
Total assets at fair value$4
 $3,340
 $563
 $3,907
$2
 $3,949
 $437
 $4,388
Derivative liabilities              
U.S. Treasury and euro dollar futures$(2) $
 $
 $(2)
Forward agency and loans sales
 (29) 
 (29)
U.S. Treasury, swap and euro dollar futures$(1) $
 $
 $(1)
Interest rate swap on FHLB advances(8) 
 
 (8)
 (47) 
 (47)
Swap futures
 (1) 
 (1)
Interest rate swaps
 (10) 
 (10)
Mortgage backed securities forwards
 (29) 
 (29)
Interest rate swaps and swaptions
 (14) 
 (14)
Total derivative liabilities(10) (40) 
 (50)(1) (90) 
 (91)
Warrant liabilities
 (8) 
 (8)
 (7) 
 (7)
Long-term debt
 
 (32) (32)
DOJ litigation settlement
 
 (84) (84)
 
 (84) (84)
Total liabilities at fair value$(10) $(48) $(116) $(174)$(1) $(97) $(84) $(182)
              

37


              
Level 1 Level 2 Level 3 
Total Fair
Value
Level 1 Level 2 Level 3 
Total Fair
Value
December 31, 2014(Dollars in millions)
December 31, 2015(Dollars in millions)
Investment securities available-for-sale              
Agency$
 $929
 $
 $929
Agency-collateralized mortgage obligations
 741
 
 741
Agency - Commercial$
 $766
 $
 $766
Agency - Residential
 514
 
 514
Municipal obligations
 
 2
 2

 14
 
 14
Loans held-for-sale              
Residential first mortgage loans
 1,196
 
 1,196

 2,541
 
 2,541
Loans held-for-investment              
Residential first mortgage loans
 26
 
 26

 6
 
 6
Second mortgage loans
 
 53
 53

 
 42
 42
HELOC loans
 
 132
 132

 
 64
 64
Mortgage servicing rights
 
 258
 258

 
 296
 296
Derivative assets              
U.S. Treasury and euro dollar futures7
 
 
 7
Rate lock commitments
 
 31
 31

 
 26
 26
Mortgage backed securities forwards2
 
 
 2

 7
 
 7
Interest rate swaps
 6
 
 6
Interest rate swaps and swaptions
 25
 
 25
Total derivative assets9
 6
 31
 46

 32
 26
 58
Other investments
 
 100
 100
Total assets at fair value$9
 $2,898
 $576
 $3,483
$
 $3,873
 $428
 $4,301
Derivative liabilities              
Forward agency and loan sales$
 $(13) $
 $(13)
U.S. Treasury and euro dollar futures(1) 
 
 (1)
U.S. Treasury, swap and euro dollar futures$(1) $
 $
 $(1)
Mortgage backed securities forwards
 (6) 
 (6)
Interest rate swap on FHLB advances
 (4) 
 (4)
Interest rate swaps
 (6) 
 (6)
 (7) 
 (7)
Total derivative liabilities(1) (19) 
 (20)(1) (17) 
 (18)
Warrant liabilities
 (6) 
 (6)
 (8) 
 (8)
Long-term debt
 
 (84) (84)
DOJ litigation settlement
 
 (82) (82)
 
 (84) (84)
Total liabilities at fair value$(1) $(25) $(166) $(192)$(1) $(25) $(84) $(110)
    
The CompanyWe had no transfers of assets or liabilities recorded at fair value between fair value levels during the three and nine months ended September 30,March 31, 2016 and 2015.

The CompanyWe utilized US Treasury future, forward agency and loan sales and interest rate swaps to manage the risk associated with mortgage servicing rights and rate lock commitments. The assets and/or liabilities transferred are valued at the end of the period. Gains and losses for individual lines in the tables do not reflect the effect of the Company'sour risk management activities related to such level 3 instruments.


38


Fair value measurements using significant unobservable inputs

The tables below include a roll forward of the Consolidated Statement of Financial Condition amounts for the three and nine months ended September 30,March 31, 2016 and 2015 and 2014 (including the change in fair value) for financial instruments classified by the Companyus within level 3 of the valuation hierarchy.hierarchy:
  Recorded in EarningsRecorded in OCI      
Three Months Ended September 30, 2015
Balance at
Beginning of
Period
Total Unrealized Gains / (Losses)Total Realized Gains / (Losses)Total Unrealized Gains / (Losses)Purchases / OriginationsSalesSettlementsTransfers In (Out)
Balance at
End of 
Period
Changes in Unrealized Gains / (Losses) Held at End of Period
Assets(Dollars in millions)
Loans held-for-investment          
Second mortgage loans$48
$
$
$
$
$
$(3)$
$45
$
HELOC loans93
2




(15)
80
1
Mortgage servicing rights317
(24)

74
(73)

294
(14)
Other investments100







100

          Totals
$558
$(22)$
$
$74
$(73)$(18)$
$519
$(13)
Liabilities          
Long-term debt$(36)$
$
$
$
$
$4
$
$(32)$
DOJ litigation settlement(84)






(84)
          Totals
$(120)$
$
$
$
$
$4
$
$(116)$
Derivative financial instruments (net)          
Rate lock commitments$30
$53
$
$
$81
$(104)$(16)$
$44
$14
           
Three Months Ended September 30, 2014          
Assets          
Investment securities available-for-sale          
Municipal obligation$
$
$
$
$
$
$
$4
$4
$
Loans held-for-investment          
Second mortgage loans$59
$1
$
$
$
$
$(4)$
$56
$1
HELOC loans147
(1)1



(7)
140
(8)
Mortgage servicing rights289
(13)

79
(70)

285
(5)
Totals$495
$(13)$1
$
$79
$(70)$(11)$4
$485
$(12)
Liabilities          
Long-term debt$(98)$
$(2)$
$
$
$8
$
$(92)$
DOJ litigation settlement(78)(2)





(80)(2)
Totals$(176)$(2)$(2)$
$
$
$8
$
$(172)$(2)
Derivative financial instruments (net)          
Rate lock commitments$51
$10
$
$
$66
$(85)$(15)$
$27
$1
           

39


 Recorded in EarningsRecorded in OCI  Recorded in EarningsRecorded in OCI 
Nine Months Ended September 30, 2015
Balance at
Beginning of
Period
Total Unrealized Gains / (Losses)Total Realized Gains / (Losses)Total Unrealized Gains / (Losses)Purchases / OriginationsSalesSettlementsTransfers In (Out)
Balance at
End of 
Period
Changes In Unrealized Held at End of Period
Three Months Ended March 31, 2016
Balance at
Beginning of
Period
Total Unrealized Gains / (Losses)Total Realized Gains / (Losses)Total Unrealized Gains / (Losses)Purchases / OriginationsSalesSettlements
Balance at
End of 
Period
Changes in Unrealized Gains / (Losses) Held at End of Period
Assets(Dollars in millions)(Dollars in millions)
Investment securities available-for-sale 
Municipal obligations$2
$
$
$
$
$
$(2)$
$
$
Loans held-for-investment  
Second mortgage loans53
2
1



(11)
45
1
$42
$1
$
$
$
$
$(3)$40
$1
HELOC loans132
(4)



(48)
80
4
64





(9)55

Mortgage servicing rights258
(40)

220
(144)

294
(3)296
(48)

57
(24)
281
(32)
Other investments100







100

Totals$545
$(42)$1
$
$220
$(144)$(61)$
$519
$2
$402
$(47)$
$
$57
$(24)$(12)$376
$(31)
Liabilities  
Long-term debt$(84)$
$(3)$
$
$24
$31
$
$(32)$
DOJ litigation(82)(2)





(84)(2)
Totals$(166)$(2)$(3)$
$
$24
$31
$
$(116)$(2)
DOJ litigation settlement$(84)$
$
$
$
$
$
$(84)$
Derivative financial instruments (net)  
Rate lock commitments$31
$60
$
$
$272
$(276)$(43)$
$44
$30
$26
$62
$
$
$81
$(95)$(13)$61
$20
  
Nine Months Ended September 30, 2014 
Three Months Ended March 31, 2015 
Assets  
Other investments$100
$
$
$
$
$
$
$100
$
Investment securities available-for-sale  
Municipal obligation$
$
$
$
$
$
$
$4
$4
$
2





(2)

Loans held-for-investment  
Second mortgage loans$65
$2
$1
$
$
$
$(12)$
$56
$2
53





(3)50

HELOC loans155
(1)1



(15)
140
(16)132
(4)



(15)113
(2)
Mortgage servicing rights285
(37)

198
(161)

285
(11)258
(26)

68
(22)
278
(8)
Totals$505
$(36)$2
$
$198
$(161)$(27)$4
$485
$(25)$545
$(30)$
$
$68
$(22)$(20)$541
$(10)
Liabilities  
Long-term debt$(106)$
$(5)$
$
$
$19
$
$(92)$
$(84)$
$(2)$
$
$
$16
$(70)$
DOJ litigation(93)13






(80)13
DOJ litigation settlement(82)





(82)
Totals$(199)$13
$(5)$
$
$
$19
$
$(172)$13
$(166)$
$(2)$
$
$
$16
$(152)$
Derivative financial instruments (net)  
Rate lock commitments$10
$110
$
$
$203
$(244)$(52)$
$27
$24
$31
$37
$
$
$98
$(97)$(14)$55
$17
Totals$31
$37
$
$
$98
$(97)$(14)$55
$17
 



40


The following tables present the quantitative information about recurring level 3 fair value financial instruments and the fair value measurements as of September 30, 2015March 31, 2016 and December 31, 2014.2015:
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Assets  
Second mortgage loans$45
Discounted cash flowsDiscount rate
Prepay rate - 12 month historical average
CDR rate - 12 month historical average
7.2% - 10.8% (9.0%)
15.4% - 23.2% (19.3%)
2.6% - 3.9% (3.3%)
$40
Discounted cash flowsDiscount rate
Constant prepayment rate
Constant default rate
7.2% - 10.8% (9.0%)
11.7% - 17.5% (14.6%)
2.6% - 3.9% (3.3%)
HELOC loans$80
Discounted cash flowsLoss severity on defaulted balance
Weighted average discount rate
24.4% - 36.7% (30.6%)
6.9% - 10.3% (8.6%)
$55
Discounted cash flowsDiscount rate7.4% - 11.1% (9.2%)
Mortgage servicing rights$294
Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
7.0% - 10.4% (8.7%)
10.8% - 15.6% (13.3%)
$59 - $88 ($73)
$281
Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
6.5% - 9.8% (8.2%)
12.4% - 17.9% (15.2%)
$57 - $86 ($72)
Liabilities    
Long-term debt$(32)Discounted cash flowsDiscount rate
Prepay rate - 3 month historical average
Weighted average life
7.2% - 10.8% (9.0%)
18.4% - 27.6% (23.0%)
0.2 - 0.4 (0.3)
DOJ litigation settlement$(84)Discounted cash flowsAsset growth rate
MSR growth rate
Return on assets (ROA) improvement
Peer group ROA
4.4% - 6.6% (5.5%)
0.9% - 1.4% (1.2%)
0.02% - 0.04% (0.03%)
0.5% - 0.8% (0.7%)
$(84)Discounted cash flowsDiscount rate5.9% - 8.8% (7.3%)
Derivative financial instruments    
Rate lock commitments$44
Consensus pricingOrigination pull-through rate65.3% - 97.9% (81.6%)$61
Consensus pricingOrigination pull-through rate65.0% - 97.4% (81.2%)
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
December 31, 2014(Dollars in millions)
  Assets
Second mortgage loans$53
Discounted cash flowsDiscount rate
Prepay rate - 12 month historical average
CDR rate - 12 month historical average
7.2% - 10.8% (9.0%)
11.3% - 17.0% (14.2%)
2.4% - 3.6% (3.0%)
HELOC loans$132
Discounted cash flowsYield
Weighted average life (CPR)
Weighted average life (CDR)
Discount loss severity
8.0% - 12.0% (10.0%)
7.2% - 10.8% (9.0%)
6.6% - 9.9% (8.3%)
60.2% - 90.2% (75.2%)
Mortgage servicing rights$258
Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
7.1% - 10.7% (8.9%)
12.2% - 17.1% (15.0%)
$67 - $88 ($78)
  Liabilities
Long-term debt$(84)Discounted cash flowsDiscount rate
Prepay rate - 3 month historical average
Weighted average life
6.4% - 9.6% (8.0%)
16.0% - 24.0% (20.0%)
0.5 - 0.7 (0.6)
DOJ litigation settlement$(82)Discounted cash flowsAsset growth rate
MSR growth rate
Return on assets (ROA) improvement
Peer group ROA
4.4% - 6.6% (5.5%)
0.9% - 1.4% (1.2%)
0.02% - 0.04% (0.03%)
0.5% - 0.8% (0.7%)
Derivative financial instruments
Rate lock commitments$31
Consensus pricingOrigination pull-through rate66.2% - 99.3% (82.7%)
 Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
December 31, 2015(Dollars in millions)
  Assets 
Second mortgage loans$42
Discounted cash flowsDiscount rate
Constant prepayment rate
Constant default rate
7.2% - 10.8% (9.0%)
13.5% - 20.2% (16.9%)
2.6% - 4.0% (3.3%)
HELOC loans$64
Discounted cash flowsDiscount rate6.8% - 10.1% (8.4%)
Mortgage servicing rights$296
Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
6.6% - 9.9% (8.2%)
10.3% - 14.8% (12.6%)
$57 - $86 ($72)
  Liabilities    
DOJ litigation settlement$(84)Discounted cash flowsDiscount rate4.9% - 9.5% (7.2%)
Derivative financial instruments    
Rate lock commitments$26
Consensus pricingOrigination pull-through rate67.6% - 101.5% (84.6%)

Recurring Significant Unobservable Inputs

The significant unobservable inputs used in the fair value measurement of the second mortgage loans are discount rates, constant prepayment rates, and default rates. The constant prepayment and default rates are based on a 12 month historical average. Significant increases (decreases) in the discount rate in isolation would result in a significantly lower (higher) fair value measurement. Increases (decreases) in prepay rates in isolation result in a higher (lower) fair value and increases (decreases) in default rates in isolation result in a lower (higher) lower fair value.

At September 30, 2015, the significant unobservable inputs used in the fair value measurement of theThe HELOC loans are valued utilizing a loan-level discounted cash flow model which projects expected cash flows given three potential outcomes: (1) paid-in-full at scheduled maturity, (2) default at scheduled maturity (foreclosure), and (3) modification at scheduled maturity into an amortizing HELOC. Loans are placed into the loss severitypotential outcome buckets based on defaulted loanstheir underlying current delinquency, FICO scores and property CLTV all of which are unobservable inputs. Estimated cash flows are then discounted back using an unobservable discount rate. Loans within the HELOC portfolio contain FICO scores with a minimum of 447, maximum of 817, and a weighted average discount rate.of 673. For the HELOC loans, increases (decreases) in the loss severity on defaulted balance, in isolation, would result in a lower (higher) fair value measurement; increases

41

Table of Contents

(decreases) in the weighted average discount rate, in isolation, would lower (higher) fair value measurement. For the debt carried at fair value (liability), increases (decreases) in the discount rate, in isolation, would result in a lower (higher) fair value measurement; increases (decreases) in prepayment rates in isolation results in a shorter (longer) weighted average life and ultimately a higher (lower)the fair value measurement. In June 2015, the Company executed a clean-up call of the FSTAR 2005-1 long-term debt associated with the HELOC securitization trust. After payment of the debt, the FSTAR 2005-1 HELOC securitization trust has been dissolved as of June 30, 2015.

The significant unobservable inputs used in the fair value measurement of the MSRs are option adjusted spreads, prepayment rates, and cost to service. Significant increases (decreases) in all three assumptions in isolation would result in a significantly lower (higher) fair value measurement.

The Additionally, the key economic assumptions used in determining the fair value of those MSRs capitalized during the three and nine months ended September 30,March 31, 2016 and 2015 and 2014 periods were as follows.follows:

 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
Weighted-average life (in years)7.9
 7.9
 7.9
 8.0
Weighted-average constant prepayment rate11.0% 12.0% 11.2% 11.8%
Weighted-average discount rate10.9% 11.7% 10.8% 12.0%
 Three Months Ended March 31,
 2016 2015
Weighted average life (in years)7.3
 7.3
Weighted average constant prepayment rate13.8% 13.6%
Weighted average option adjusted spread7.29% 8.53%
    
The key economic assumptions reflected in the overall fair value of the entire portfolio of MSRs were as follows.follows:
 September 30,
2015
 December 31,
2014
Weighted-average life (in years)7.1
 6.6
Weighted-average constant prepayment rate13.3% 15.0%
Weighted-average discount rate10.4% 10.9%
 March 31,
2016
 December 31,
2015
Weighted average life (in years)6.4
 7.3
Weighted average constant prepayment rate15.2% 12.6%
Weighted average option adjusted spread8.18% 8.24%

The significant unobservable input used in the fair value measurement of the rate lock commitments is the pull through rate. The pull through rate is a statistical analysis of the Company'sour actual rate lock fallout history to determine the sensitivity of the residential mortgage loan pipeline compared to interest rate changes and other deterministic values. New market prices are applied based on updated loan characteristics and new fallout ratios (i.e., the inverse of the pull through rate) are applied accordingly. Significant increases (decreases) in the pull through rate in isolation would result in a significantly higher (lower) fair value measurement.

The significant unobservable inputsinput used in the fair value measurement of the DOJ litigation settlement are future balance sheet and growth rate projections for overall asset growth, MSR growth, peer group return on assets and return on assets improvement. The current assumptions are based on management's approved, strategic performance targets beyondis the current strategic modeling horizon (2015). The Bank's target asset growth rate post-2015 is based on growth in the balance sheet.discount rate. Significant increases (decreases) in the Bank's growth rate in isolation could result in a significantly lower (higher) fair value measurement. Significant increases (decreases) in the Bank's MSR growthdiscount rate in isolation could result in a marginally lower (higher) fair value measurement. Significant increases (decreases) in the peer group's return on assets improvement in isolation could result in a marginally higher (lower) fair value measurement. Significant increases (decreases) in the Bank's return on assets in isolation could result in a marginally higher (lower) fair value measurement.


42

Table of Contents

Assets and Liabilities Measured at Fair Value on a Non-RecurringNonrecurring Basis
    
The CompanyWe also hashave assets that under certain conditions are subject to measurement at fair value on a non-recurringnonrecurring basis. These assets are measured at the lower of cost or fair valuemarket and had a fair value below cost at the end of the period as summarized below.below:
 
Level 3 (1)
 (Dollars in millions)
September 30, 2015 
Impaired loans held-for-investment (2)
 
Residential first mortgage loans$36
Commercial and industrial loans3
Repossessed assets (3)
17
Totals$56
December 31, 2014 
Impaired loans held-for-investment (2)
 
Residential first mortgage loans$74
Repossessed assets (3)
19
Totals 
$93
 
Total (1)
 Level 2 Level 3
 (Dollars in millions)
March 31, 2016 
Loans held-for-sale (2)
$7
 $7
 $
Impaired loans held-for-investment (3)
     
Residential first mortgage loans16
 
 16
Commercial and industrial loans1
 
 1
Repossessed assets (4)
14
 
 14
Totals$38
 $7
 $31
December 31, 2015     
Loans held-for-sale (2)
$8
 $8
 $
Impaired loans held-for-investment (3)
     
Residential first mortgage loans40
 
 40
Commercial real estate loans2
 
 2
Repossessed assets (4)
17
 
 17
Totals 
$67
 $8
 $59
(1)The fair values are obtained at various dates during the three months ended September 30, 2015March 31, 2016 and the year ended December 31, 2014,2015, respectively.
(2)The CompanyWe recorded $20less than $1 million and $76$1 million in fair value losses on loans held-for-sale for which we did not elect the fair value option (included in interest income on the Consolidated Statements of Operations) during the three months ended March 31, 2016 and March 31, 2015, respectively.
(3)We recorded $11 million and $4 million in fair value losses on impaired loans (included in provision (benefit) for loan losses on Consolidated Statements of Operations) during the three and nine months ended September 30,March 31, 2016 and March 31, 2015, respectively, compared to $10 million and $38 million in fair value losses on impaired loans during the three and nine months ended September 30, 2014, respectively.
(3)(4)The CompanyWe recorded less than $1 million and $2 million in losses related to write downs of repossessed assets based on the estimated fair value of the specific assets during the three and nine months ended September 30, 2015, respectively,March 31, 2016 and recognized net gain of $1 million and $2 million on sales of repossessed assets (both write downs and net gains/losses are included in assets resolution expense on the Consolidated Statements of Operations) during the three and nine months ended September 30, 2015, respectively. The CompanyMarch 31, 2016. We recorded $2 million and $4$1 million in losses related to write downs of repossessed assets based on the estimated fair value of the specific assets during the three and nine months ended September 30, 2014, respectively,March 31, 2015 and recognized a net gainsloss of $1 million and $4 millionzero on sales of repossessed assets during the three and nine months ended September 30, 2014, respectively.March 31, 2015.

The following tables present the quantitative information about non-recurringnonrecurring level 3 fair value financial instruments and the fair value measurements as of September 30, 2015March 31, 2016 and December 31, 2014.2015:
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Impaired loans held-for-investment    
Residential first mortgage loans$36
Fair value of collateralLoss severity discount35% - 45% (41.4%)$16
Fair value of collateralLoss severity discount35% - 45% (40.2%)
Commercial and industrial loans$3
Fair value of collateralLoss severity discount40% - 50% (50.1%)$1
Fair value of collateralLoss severity discount50% - 60% (55.1%)
Repossessed assets$17
Fair value of collateralLoss severity discount0% - 100% (39.5%)$14
Fair value of collateralLoss severity discount12% - 88% (57.3%)
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
December 31, 2014(Dollars in millions)
December 31, 2015(Dollars in millions)
Impaired loans held-for-investment    
Residential first mortgage loans$74
Fair value of collateralLoss severity discount35% - 47% (36.9%)$40
Fair value of collateralLoss severity discount35% - 45% (35.2%)
Commercial real estate loans$2
Fair value of collateralLoss severity discount45% - 55% (50.1%)
Repossessed assets$19
Fair value of collateralLoss severity discount7% - 100% (45.4%)$17
Fair value of collateralLoss severity discount16% - 100% (48.7%)

Non-Recurring
Nonrecurring Significant Unobservable Inputs

The significant unobservable inputs used in the fair value measurement of the impaired loans and repossessed assets are appraisals or other third-party price evaluations which incorporate measures such as recent sales prices for comparable properties.

43

Table of Contents


Fair Value of Financial Instruments

The following tables presenttable presents the carrying amount of financial instruments measured at either fair value, historical cost or amortized cost and the estimated fair value of those financial instruments.instruments that are carried either at fair value, cost, or amortized cost:
September 30, 2015March 31, 2016
  Estimated Fair Value  Estimated Fair Value
Carrying
Value
 Total Level 1 Level 2 Level 3
Carrying
Value
 Total Level 1 Level 2 Level 3
(Dollars in millions)(Dollars in millions)
Assets                  
Cash and cash equivalents$195
 $195
 $195
 $
 $
$724
 $724
 $724
 $
 $
Investment securities available-for-sale1,150
 1,150
 
 1,150
 
Investment securities held-to-maturity1,108
 1,118
 
 1,118
 
Investment securities2,567
 2,584
 
 2,584
 
Loans held-for-sale2,408
 2,164
 
 2,164
 
2,591
 2,593
 
 2,593
 
Loans with government guarantees509
 494
 
 494
 
462
 447
 
 447
 
Loans held-for-investment, net5,317
 5,307
 
 7
 5,300
5,478
 5,442
 
 7
 5,435
Repossessed assets17
 17
 
 
 17
14
 14
 
 
 14
Federal Home Loan Bank stock113
 113
 
 113
 
172
 172
 
 172
 
Mortgage servicing rights294
 294
 
 
 294
281
 281
 
 
 281
Bank owned life insurance176
 176
 
 176
 
265
 265
 
 265
 
Other investments100
 100
 
 
 100
Other assets, foreclosure claims231
 231
 
 231
 
202
 202
 
 202
 
Derivative Financial Instruments         
U.S. Treasury and euro dollar futures2
 2
 2
 
 
Rate lock commitments44
 44
 
 
 44
Swap futures3
 3
 
 3
 
Mortgage back securities forwards2
 2
 2
 
 
Forward agency and loan sales1
 1
 
 1
 
Interest rate swaps and swaptions15
 15
 
 15
 
Derivative financial instruments, assets120
 120
 2
 57
 61
Liabilities                  
Retail deposits                  
Demand deposits and savings accounts(4,850) (4,643) 
 (4,643) 
(5,024) (4,790) 
 (4,790) 
Certificates of deposit(813) (816) 
 (816) 
(905) (918) 
 (918) 
Government deposits(1,207) (1,189) 
 (1,189) 
(1,112) (1,098) 
 (1,098) 
Company controlled deposits(1,267) (1,179) 
 (1,179) 
(1,428) (1,370) 
 (1,370) 
Federal Home Loan Bank advances(2,024) (2,027) 
 (2,027) 
(2,875) (2,865) 
 (2,865) 
Long-term debt(279) (117) 
 (85) (32)
Other long-term debt(247) (81) 
 (81) 
Warrant liabilities(8) (8) 
 (8) 
(7) (7) 
 (7) 
Litigation settlement(84) (84) 
 
 (84)
Derivative Financial Instruments         
U.S. Treasury and euro dollar futures(2) (2) (2) 
 
Interest rate swap on FHLB advances(8) (8) (8) 
 
Swap futures(1) (1) 
 (1) 
Forward agency and loan sales(29) (29) 
 (29) 
Interest rate swaps(10) (10) 
 (10) 
DOJ litigation settlement(84) (84) 
 
 (84)
Derivative financial instruments, liabilities(91) (91) (1) (90) 


44


 
December 31, 2014December 31, 2015
  Estimated Fair Value  Estimated Fair Value
Carrying
Value
 Total Level 1 Level 2 Level 3
Carrying
Value
 Total Level 1 Level 2 Level 3
(Dollars in millions)(Dollars in millions)
Assets                  
Cash and cash equivalents$136
 $136
 $136
 $
 $
$208
 $208
 $208
 $
 $
Investment securities available-for-sale1,672
 1,672
 
 1,670
 2
1,294
 1,294
 
 1,294
 
Investment securities held-to-maturity1,268
 1,262
 
 1,262
 
Loans held-for-sale1,244
 1,196
 
 1,196
 
2,576
 2,578
 
 2,578
 
Loans with government guarantees1,128
 1,094
 
 1,094
 
485
 469
 
 469
 
Loans held-for-investment, net4,151
 3,998
 
 26
 3,972
6,165
 6,121
 
 6
 6,115
Repossessed assets19
 19
 
 
 19
17
 17
 
 
 17
Federal Home Loan Bank stock155
 155
 155
 
 
170
 170
 
 170
 
Mortgage servicing rights258
 258
 
 
 258
296
 296
 
 
 296
Other investments100
 100
 
 
 100
Derivative Financial Instruments         
Interest rate swaps6
 6
 
 6
 
U.S. Treasury futures7
 7
 7
 
 
Rate lock commitments31
 31
 
 
 31
Agency forwards2
 2
 2
 
 
Bank owned life insurance178
 178
 
 178
 
Other assets, foreclosure claims210
 210
 
 210
 
Derivative financial instruments, assets58
 58
 
 32
 26
Liabilities                  
Retail deposits                  
Demand deposits and savings accounts(4,565) (4,291) 
 (4,291) 
(5,008) (4,744) 
 (4,744) 
Certificates of deposit(813) (816) 
 (816) 
(826) (833) 
 (833) 
Government deposits(918) (884) 
 (884) 
(1,062) (1,045) 
 (1,045) 
Company controlled deposits(773) (770) 
 (770) 
(1,039) (947) 
 (947) 
Federal Home Loan Bank advances(514) (514) (514) 
 
(3,541) (3,543) 
 (3,543) 
Long-term debt(331) (172) 
 (88) (84)(247) (89) 
 (89) 
Warrant liabilities(6) (6) 
 (6) 
(8) (8) 
 (8) 
Litigation settlement(82) (82) 
 
 (82)
Derivative Financial Instruments         
Interest rate swaps(6) (6) 
 (6) 
U.S. Treasury futures(1) (1) (1) 
 
Forward agency and loan sales(13) (13) 
 (13) 
DOJ litigation settlement(84) (84) 
 
 (84)
Derivative financial instruments, liabilities(18) (18) (1) (17) 

The methods and assumptions used by the Companyus in estimating fair value of financial instruments which are required for disclosure only, are as follows:

Cash and cash equivalents. Due to their short-term nature, the carrying amount of cash and cash equivalents approximates fair value.
    
Investment securities held-to-maturity. Fair values are generated using market inputs, where possible, including quoted prices (the closing price in an exchange market), bid prices (the price at which a buyer stands ready to purchase), and other market information.

Loans with government guarantees. The fair value is estimated by using internally developed discounted cash flow models using market interest rate inputs as well as management’s best estimate of spreads for similar collateral.

Loans held-for-investment. The fair value is estimated using internally developed discounted cash flow models using market interest rate inputs as well as management’s best estimate of spreads for similar collateral.

45

Table of Contents


Federal Home Loan Bank stock. No secondary market exists for Federal Home Loan Bank stock. The stock is bought and sold at par by the Federal Home Loan Bank. Management believes that the recorded value equals the fair value.

Bank owned life insurance. The fair value of bank owned life insurance policies is based on the cash surrender values of the policies as reported by the insurance companies.

Other assets, foreclosure claims. The fair value of foreclosure claims with government guarantees approximates the carrying amount.

Deposit accounts. The fair value of deposits with no defined maturity is estimated based on a discounted cash flow model that incorporates current market rates for similar products and expected attrition. The fair value of fixed-maturity certificates of deposit is estimated using the rates currently offered for certificates of deposit with similar remaining maturities.
    
Federal Home Loan Bank advances. Rates currently available for debt with similar terms and remaining maturities are used to estimate the fair value of the existing debt.

Long-term debt. The fair value of the long-term debt is estimated based on a discounted cash flow model that incorporates current borrowing rates for similar types of borrowing arrangements.

Fair Value Option

The CompanyWe elected the fair value option for certain items as discussed throughout the Notes to the Consolidated Financial Statements to mitigate a divergence between accounting losses and economic exposure. Interest income on loans held-for-sale is accrued on the principal outstanding primarily using the "simple-interest" method.

The following table reflects the change in fair value included in earnings of financial instruments for which the fair value option has been elected.elected:
 Three Months Ended September 30, Nine Months Ended September 30, Three Months Ended March 31,
 2015 2014 2015 2014 2016 2015
AssetsAssets(Dollars in millions)Assets(Dollars in millions)
Loans held-for-saleLoans held-for-sale       Loans held-for-sale   
Net gain on loan sales$134
 $80
 $276
 $269
Net gain on loan sales$144
 $105
Other noninterest income
 
 
 (1)
Loans held-for-investmentLoans held-for-investment       Loans held-for-investment   
Interest income on loans$1
 $
 $4
 $
Other noninterest income(1) (6) (35) (35)Other noninterest income
 (20)
LiabilitiesLiabilities       Liabilities   
Long-term debtLong-term debt       Long-term debt   
Other noninterest income$3
 $6
 $28
 $14
Other noninterest income$
 $(15)
Litigation settlement       
Other noninterest expense$
 $(2) 2
 $13


46

Table of Contents

The following table reflects the difference between the aggregate fair value and aggregate remaining contractual principal balance outstanding as of September 30, 2015March 31, 2016 and December 31, 20142015 for assets and liabilities for which the fair value option has been elected.elected:
 September 30, 2015 December 31, 2014 March 31, 2016 December 31, 2015
 (Dollars in millions) (Dollars in millions)


Unpaid Principal BalanceFair ValueFair Value Over / (Under) Unpaid Principal BalanceUnpaid Principal BalanceFair ValueFair Value Over / (Under) Unpaid Principal Balance


Unpaid Principal BalanceFair ValueFair Value Over / (Under) Unpaid Principal BalanceUnpaid Principal BalanceFair ValueFair Value Over / (Under) Unpaid Principal Balance
AssetsAssets   Assets   
Nonaccrual loans   
Nonaccrual loans   Loans held-for-sale$1
$1
$
 $1
$
$(1)
Loans held-for-investment Loans held-for-investment$19
$9
$(10) $11
$5
$(6) Loans held-for-investment21
11
(10) 21
10
(11)
Total nonaccrual loansTotal nonaccrual loans$19
$9
$(10) $11
$5
$(6)Total nonaccrual loans$22
$12
$(10) $22
$10
$(12)
Other performing loans Other performing loans    Other performing loans   
Loans held-for-sale Loans held-for-sale$2,060
$2,164
$104
 $1,144
$1,196
$52
Loans held-for-sale$2,457
$2,570
$113
 $2,451
$2,541
$90
Loans held-for-investment Loans held-for-investment136
123
(13) 225
206
(19) Loans held-for-investment102
91
(11) 112
101
(11)
Total other performing loansTotal other performing loans$2,196
$2,287
$91
 $1,369
$1,402
$33
Total other performing loans$2,559
$2,661
$102
 $2,563
$2,642
$79
Total loans Total loans    Total loans   
Loans held-for-sale Loans held-for-sale$2,060
$2,164
$104
 $1,144
$1,196
$52
Loans held-for-sale$2,458
$2,571
$113
 $2,452
$2,541
$89
Loans held-for-investment Loans held-for-investment155
132
(23) 236
211
(25) Loans held-for-investment123
102
(21) 133
111
(22)
Total loansTotal loans$2,215
$2,296
$81
 $1,380
$1,407
$27
Total loans$2,581
$2,673
$92
 $2,585
$2,652
$67
LiabilitiesLiabilities   Liabilities   
Long-term debt$(33)$(32)$1
 $(88)$(84)$4
Litigation settlement (1)
Litigation settlement (1)
$(118)(84)$34
 $(118)(82)$36
Litigation settlement (1)
$(118)(84)$34
 $(118)(84)$34
(1)The Company isWe are obligated to pay $118 million in installment payments upon meeting certain performance conditions.

Note 1820 – Segment Information

The Company'sOur operations are conducted through four operating segments: Mortgage Originations, Mortgage Servicing, Community Banking and Other, which includes the remaining reported activities. Operating segments are defined as components of an enterprise that engage in business activity from which revenues are earned and expenses incurred for which discrete financial information is available that is evaluated regularly by executive management in deciding how to allocate resources and in assessing performance. The operating segments have been determined based on the products and services offered and reflect the manner in which financial information is currently evaluated by management. Each segment operates under the same banking charter, but is reported on a segmented basis for this report. Each of the operating segments is complementary to each other and because of the interrelationships of the segments, the information presented is not indicative of how the segments would perform if they operated as independent entities.

Effective January 1, 2016, we reorganized our reportable segments to align with our new management reporting structure and to align with our long-term strategy. All prior periods were reclassified to be consistent with the current presentation. Prior to the reorganization, representation and warranty reserves were reported in the Mortgage Servicing segment and the MSR asset and associated costs were reported in the Other segment. As a result of this change, representation and warranty reserves, as well as the MSR asset and associated costs are now reported in the Mortgage Originations segment.

The Mortgage Originations segment originates, acquires and sells one-to-four family residential mortgage loans. The origination and acquisition of mortgage loans comprises the majority of the lending activity. Mortgage loans are originated through home loan centers, national call centers, the Internet and unaffiliated banks and mortgage banking and brokerage companies, where the net interest income and the gains from sales associated with these loans are recognized in the Mortgage Originations segment.

The Mortgage Servicing segment services and sub-services mortgage loans, on a fee basis, for others. Also, the Mortgage Servicing segment services, on a fee basis, residential mortgages held-for-investment by the Community Banking segment and mortgage servicing rights held by the OtherMortgage Originations segment. The Mortgage Servicing segment may also collect ancillary fees, such as late fees, and earns income through the use of noninterest-bearing escrows.


The Community Banking segment originates loans, provides deposits and fee based services to consumer, business, and mortgage lending customers through its Branch Banking, Business, and Commercial Banking, Government Banking, Warehouse Lending and Held-for-Investment Portfolio groups. Products offered through these teams include checking accounts, savings accounts, money market accounts, certificates of deposit, other services, consumer loans, commercial loans, and warehouse lines of credit. Other financial services available to consumer and commercial customers include lines of credit, revolving credit, customized treasury management solutions, equipment leasing, inventory, and accounts receivable lending and capital markets services such as interest rate risk protection products.

47

Table of Contents


The Other segment includes the treasury functions, funding revenue associated with stockholders' equity, the impact of interest rate risk management, the impact of balance sheet funding activities, and miscellaneous other expenses of a corporate nature. Treasury functions include administering the investment securities portfolios, balance sheet funding, and interest rate risk management and MSR asset valuation, certain derivative and sales into the secondary market.management. In addition, the Other segment includes revenue and expenses related to treasury and corporate assets and liabilities and equity not directly assigned or allocated to the Mortgage Originations, Mortgage Servicing or Community Banking operating segments.
    
Revenues are comprised of net interest income (before the provision (benefit) for loan losses) and noninterest income. Noninterest expenses are fully allocated to each operating segment. Allocation methodologies may be subject to periodic adjustment as the internal management accounting system is revised and the business or product lines within the segments change.

The following tables present financial information by business segment for the periods indicated.indicated:
Three Months Ended September 30, 2015Three Months Ended March 31, 2016
Mortgage Origination Mortgage Servicing Community Banking Other TotalMortgage Originations Mortgage Servicing Community Banking Other Total
Summary of Operations(Dollars in millions)(Dollars in millions)
Net interest income$19
 $4
 $44
 $6
 $73
$20
 $6
 $47
 $6
 $79
Net gain (loss) on loan sales72
 
 (4) 
 68
Representation and warranty reserve - change in estimate(4) 10
 
 
 6
Net gain on loan sales69
 
 6
 
 75
Representation and warranty benefit2
 
 
 
 2
Other noninterest income17
 14
 12
 11
 54
4
 13
 7
 4
 28
Total net interest income and noninterest income104
 28
 52
 17
 201
95
 19
 60
 10
 184
Benefit for loan losses
 
 1
 
 1
(Provision) benefit for loan losses
 
 13
 
 13
Asset resolution
 
 
 
 

 (3) 
 
 (3)
Depreciation and amortization expense(1) (1) (1) (9) (12)(1) (1) (2) (3) (7)
Other noninterest expense(47) (37) (38) 3
 (119)(57) (24) (43) (3) (127)
Total noninterest expense(48) (38) (39) (6) (131)(58) (28) (45) (6) (137)
Income (loss) before federal income taxes56
 (10) 14
 11
 71
Provision for federal income taxes
 
 
 24
 24
Income (loss) before income taxes37
 (9) 28
 4
 60
Provision for income taxes
 
 
 21
 21
Net income (loss)$56
 $(10) $14
 $(13) $47
$37
 $(9) $28
 $(17) $39
Intersegment revenue$15
 $(5) $(4) $(6) $
$1
 $5
 $(1) $(5) $
                  
Average balances                  
Loans held-for-sale$2,179
 $
 $21
 $
 $2,200
$2,731
 $
 $178
 $
 $2,909
Loans with government guarantees
 547
 
 
 547

 475
 
 
 475
Loans held-for-investment4
 
 5,348
 60
 5,412
11
 
 5,657
 
 5,668
Total assets2,337
 860
 5,336
 3,772
 12,305
3,348
 728
 5,836
 3,631
 13,543
Deposits
 1,487
 6,773
 
 8,260

 1,157
 6,893
 
 8,050
                  

48


Three Months Ended September 30, 2014Three Months Ended March 31, 2015
Mortgage Origination Mortgage Servicing Community Banking Other TotalMortgage Originations Mortgage Servicing Community Banking Other Total
Summary of Operations(Dollars in millions)(Dollars in millions)
Net interest income$16
 $6
 $38
 $4
 $64
$15
 $3
 $39
 $8
 $65
Net gain on loan sales52
 
 
 
 52
96
 
 (5) 
 91
Representation and warranty reserve - change in estimate(11) (2) 
 
 (13)
Representation and warranty benefit2
 
 
 
 2
Other noninterest income17
 12
 14
 3
 46
10
 13
 7
 (4) 26
Total net interest income and noninterest income74
 16
 52
 7
 149
123
 16
 41
 4
 184
Provision for loan losses
 
 (8) 
 (8)
(Provision) benefit for loan losses
 
 4
 
 4
Asset resolution
 (13) (1) 
 (14)
 (7) (1) 
 (8)
Depreciation and amortization expense
 (2) (1) (3) (6)(1) (1) (1) (3) (6)
Other noninterest expense(59) (56) (41) (3) (159)(57) (25) (40) (2) (124)
Total noninterest expense(59) (71) (43) (6) (179)(58) (33) (42) (5) (138)
Income (loss) before federal income taxes15
 (55) 1
 1
 (38)
Benefit for federal income taxes
 
 
 (10) (10)
Income (loss) before income taxes65
 (17) 3
 (1) 50
Provision for income taxes
 
 
 18
 18
Net income (loss)$15
 $(55) $1
 $11
 $(28)$65
 $(17) $3
 $(19) $32
Intersegment revenue$2
 $4
 $
 $(6) $
$7
 $3
 $(5) $(5) $
                  
Average balances                  
Loans held-for-sale$1,590
 $
 $39
 $
 $1,629
$1,801
 $
 $41
 $
 $1,842
Loans with government guarantees
 1,215
 
 
 1,215

 865
 
 
 865
Loans held-for-investment
 
 4,088
 
 4,088

 
 4,167
 126
 4,293
Total assets1,747
 1,358
 4,005
 3,143
 10,253
2,324
 1,170
 4,106
 3,256
 10,856
Deposits
 865
 6,182
 
 7,047

 947
 6,421
 
 7,368
                  

49

Table of Contents

 Nine Months Ended September 30, 2015
 Mortgage Origination Mortgage Servicing Community Banking Other Total
Summary of Operations(Dollars in millions)
Net interest income$54
 $11
 $126
 $20
 $211
Net gain (loss) on loan sales255
 
 (13) 
 242
Representation and warranty reserve - change in estimate(3) 16
 
 
 13
Other noninterest income (loss)52
 41
 19
 6
 118
Total net interest income and noninterest income358
 68
 132
 26
 584
Benefit for loan losses
 
 18
 
 18
Asset resolution
 (12) (1) 
 (13)
Depreciation and amortization expense(2) (2) (4) (28) (36)
Other noninterest expense(156) (96) (116) 10
 (358)
Total noninterest expense(158) (110) (121) (18) (407)
Income (loss) before federal income taxes200
 (42) 29
 8
 195
Provision for federal income taxes
 
 
 70
 70
Net income (loss)$200
 $(42) $29
 $(62) $125
Intersegment revenue$18
 $1
 $(9) $(10) $
          
Average balances         
Loans held-for-sale$2,052
 $
 $36
 $
 $2,088
Loans with government guarantees
 679
 
 
 679
Loans held-for-investment3
 
 4,786
 96
 4,885
Total assets2,194
 1,004
 4,753
 3,712
 11,663
Deposits
 1,189
 6,602
 
 7,791
          

50

Table of Contents

 Nine Months Ended September 30, 2014
 Mortgage Origination Mortgage Servicing Community Banking Other Total
Summary of Operations(Dollars in millions)
Net interest income$42
 $17
 $111
 $15
 $185
Net gain (loss) on loan sales155
 
 (3) 
 152
Representation and warranty reserve - change in estimate(10) (6) 
 
 (16)
Other noninterest income42
 47
 13
 25
 127
Total net interest income and noninterest income229
 58
 121
 40
 448
Provision for loan losses
 
 (127) 
 (127)
Asset resolution
 (41) (2) 
 (43)
Depreciation and amortization expense(1) (4) (4) (8) (17)
Other noninterest expense(159) (92) (119) (9) (379)
Total noninterest expense(160) (137) (125) (17) (439)
Income (loss) before federal income taxes69
 (79) (131) 23
 (118)
Benefit for federal income taxes
 
 
 (38) (38)
Net income (loss)$69
 $(79) $(131) $61
 $(80)
Intersegment revenue$7
 $14
 $(3) $(18) $
          
Average balances         
Loans held-for-sale$1,407
 $
 $75
 $
 $1,482
Loans with government guarantees
 1,241
 
 
 1,241
Loans held-for-investment
 
 3,956
 
 3,956
Total assets1,559
 1,379
 3,945
 2,913
 9,796
Deposits
 723
 5,873
 
 6,596

Note 1921 – Recently Issued Accounting Pronouncements

In May 2014, the FASBFinancial Accounting Standards Board ("FASB") issued ASUAccounting Standards Update ("ASU") No. 2014-09, "Revenue from Contracts with Customers (Topic 606)." Under the amended guidance, an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The FASB has voted to approve anothera year deferral of the effective date from January 1, 2017 to January 1, 2019,2018, while allowing for early adoption as of January 1, 2018.adoption. In April 2016, the FASB clarified the following two aspects: identifying performance obligations and the licensing implementation guidance, while retaining the related principles for those areas. Management is currently evaluating this guidance and does not expect this guidance to have a material impact on the Company’sour Consolidated Financial Statements, but significant changes to disclosures toin the Notes thereto will be required.

In January 2015,2016, the FASB issued ASU No. 2015-01, Income Statement2016-01, Financial Instruments - ExtraordinaryOverall (Subtopic 825-10): Recognition and Unusual items (Subtopic 225-20).Measurement of Financial Assets and Financial Liabilities. The new standard significantly revises an entity’s accounting related to the classification and measurement of investments in equity securities and the presentation of certain fair value changes for financial liabilities measured at fair value. It also amends certain disclosure requirements associated with the fair value of financial instruments. ASU 2015-01 eliminates from U.S. GAAP the concept of extraordinary items, which, among other things, required an entity to segregate extraordinary items considered to be unusual and infrequent from the results of ordinary operations and show the item separately in the income statement, net of tax, after income from continuing operations. The ASU2016-01 is effective retrospectively for the annual periodfiscal years beginning after December 15, 2015, though2017 and early adoption is permitted. Management is currently evaluating this guidance and does not expect this guidance to have a material impact on our Consolidated Financial Statements, if any.

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842): Section A - Leases: Amendments to the FASB Accounting Standards Codification, Section B - Conforming Amendments Related to Leases: Amendment to the FASB Accounting Standards Codification, Section C - Background Information and Basis For Conclusions. Lessees will need to recognize almost all leases on their balance sheet as a right-of-use asset and a lease liability. For income statement purposes, the FASB retained a dual model, requiring leases to be classified as either operating or finance. Classification will be based on

criteria that are largely similar to those applied in current lease accounting. ASU 2016-02 is effective retrospectively for fiscal years beginning after December 15, 2019 and early adoption is permitted. The adoption ofguidance in ASU 2016-02 supersedes Topic 840, Leases. Management is currently evaluating this guidance isand does not expectedexpect this guidance to have a material effectimpact on the Company’sour Consolidated Financial Statements or the Notes thereto.Statements.

In February 2015,March 2016, the FASB issued ASU No. 2015-02, Consolidation2016-06, Derivatives and Hedging (Topic 810)815) - AmendmentsContingent Put and Call Options in Debt Instruments. The amendments in ASU 2016-06 clarify the requirements for assessing whether contingent call (put) options that can accelerate the payment of principal on debt instruments are clearly and closely related to their debt hosts. An entity performing the Consolidation Analysis. Underassessment under the amended guidance all reporting entities are withinamendments in ASU 2016-06 is required to assess the scope of Subtopic 810-10, Consolidation - Overall, including limited partnerships and similar legal entities, unless a scope exception applies. The presumption that a general partner controls a limited partnership has been eliminated. Theembedded call (put) options solely in accordance with the four-step decision sequence. ASU 2016-06 is effective retrospectively for the annual periodfiscal years beginning after December 15, 2015, and all reporting periods thereafter. The adoption of this guidance is not expected to have a material effect on the Company’s Consolidated Financial Statements or the Notes thereto.


51


In April 2015, the FASB issued ASU No. 2015-03, Interest-Imputation of Interest (Subtopic 835-30). The amendments will require that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. The ASU is effective prospectively or retrospectively for annual and interim periods beginning after December 15, 2015. The adoption of this guidance is not expected to have a material effect on the Company’s Consolidated Financial Statements or the Notes thereto.

In April 2015, the FASB issued ASU No. 2015-05, Intangibles - Goodwill and Other Internal-Use Software. The amendments in this update provide guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the customer should account for the software license element of the arrangement consistent with the acquisition of other licenses. If it does not include a software license, the customer should account for the arrangement as a service contract. The ASU is effective for the annual period beginning after December 15, 2015, and all reporting periods thereafter. The adoption of this guidance is not expected to have a material effect on the Company’s Consolidated Financial Statements or the Notes thereto.

In May 2015, the FASB issued ASU No. 2015-07, Disclosures for Investments in Certain Entities that Calculate Net Asset Value per Share (or its equivalent). The amendments in this ASU remove the requirement to categorize within the fair value hierarchy all investments for which fair value is measured using the net asset value per share practical expedient pursuant to ASC 820, Fair Value Measurement. Instead, those investments must be included as a reconciling line item so that the total fair value amount of investments in the disclosure is consistent with the amount on the balance sheet. Further, the ASU specifies that for purposes of calculating historical earnings per unit under the two-class method, the earnings (losses) of a transferred business before the date of a dropdown transaction should be allocated entirely to the general partner. ASU 2015-07 is effective for interim and annual periods beginning after December 15, 20152016 and early adoption is permitted. This guidance is not expected to have a material impact upon adoption on the Company’s Consolidated Financial Statements or the Notes thereto.    
In July 2015, the FASB issued ASU No 2015-12, Plan Accounting: Defined Benefit Pension Plans (Topic 960), Defined Contribution Pension Plans (Topic 962), Health and Welfare Benefit Plans (Topic 965): (Part I) Fully Benefit-Responsive Investment Contracts, (Part II) Plan Investment Disclosures, (Part III) Measurement Date Practical Expedient (consensuses of the FASB Emerging Issues Task Force). Under the amendments, fully benefit-responsive investment contracts are measured, presented, and disclosed only at contract value. A plan will continue to provide disclosures that help users understand the nature and risks of fully benefit-responsive investment contracts. ASU 2015-12 is effective retrospectively for fiscal years beginning after December 15, 2015 and early adoption is permitted. This guidance is not expected to have a material impact on the Company’sour Consolidated Financial Statements, but disclosures to the Notes thereto will be updated per the requirements.

In September 2015,March 2016, the FASB issued ASU No 2015-16, Business Combinations2016-09, Compensation - Stock Compensation (Topic 805)718): Simplifying the Accounting for Measurement-Period Adjustments.Improvements to Employee Share-Based Payment Accounting. The amendments in this ASU require2016-09 affect all entities that an acquirer recognize adjustmentsissue share-based payment awards to provisional amounts that are identified during the measurement periodtheir employees. The areas for simplification in the reporting period in which the adjustment amounts are determined and in the same period’s financial statements, the effect on earnings of changes in depreciation, amortization, or other income effects, if any, as a resultASU 2016-09 involve several aspects of the change toaccounting for share-based payment transactions, including the provisional amounts, calculatedincome tax consequences, classification of awards as if the accounting had been completed at the acquisition date. In addition, the amendments require an entity to present separatelyeither equity or liabilities, and classification on the facestatement of the income statement or disclose in the notes the portion of the amount recorded in current period earnings by line item that would have been recorded in previous reporting periods if the adjustment to the provisional amounts had been recognized as of the acquisition date.cash flows. ASU 2015-162016-09 is effective retrospectively for fiscal years beginning after December 15, 20152016 and early adoption is permitted. ThisManagement is currently evaluating this guidance isand does not expectedexpect this guidance to have a material impact on the Company’sour Consolidated Financial Statements, but disclosures to the Notes thereto will be updated per the requirements.    Statements.

Note 20 – Restatement of Consolidated Statements of Cash Flows

The Company reclassified the reporting of certain cash flows from operating, financing, and investing activities in the Consolidated Statements of Cash Flows for each of the quarterly periods in the year ended 2014. The primary cause of the reclassifications related to cash flows associated with our nonperforming loan sales that occurred throughout 2014, which were presented as cash flows provided by operating activities but should have been included in cash flows provided by investing activities consistent with the original balance sheet classification rather than their classification at the time of sale per ASC 230-45-12. These reclassifications have no impact on the total cash flows for the periods impacted or on the beginning or ending cash balances for any of these periods. The Company has included the comparison of the as stated and restated amounts for the period ended September 30, 2014, herein.

52


 Nine Months Ended September 30,
 2014
 (Unaudited) (Unaudited)
 As Restated As Reported
Operating Activities   
Net loss$(80) $(80)
Adjustments to reconcile net loss to net cash used in operating activities:   
Provision for loan losses127
 127
Representation and warranty provision16
 16
Depreciation and amortization18
 18
Loss on fair value of mortgage servicing rights*
 36
Loss on fair value of long-term debt*
 5
Deferred income taxes(35) *
Net gain on loan and asset sales(163) (167)
Change in fair value and other non-cash changes(150) *
Net gain on investment securities*
 (3)
Net change in:   
Proceeds from sales of loans held-for-sale ("HFS")12,610
 13,249
Origination, premium paid and repurchase of loans, net of principal repayments(18,225) (18,927)
Decrease in repurchase loans with government guarantees, net of claims received*
 82
Increase in accrued interest receivable(12) (12)
Increase in other assets, excludes purchase of other investments(82) (103)
Increase in payable for mortgage repurchase option*
 (17)
Net charge-offs in representation and warranty reserve(18) (18)
Increase in other liabilities35
 20
Net cash used in operating activities(5,959) (5,774)
Investing Activities   
Proceeds from sale of available-for-sale securities including loans that have been securitized6,532
 *
Proceeds received from sale of investment securities available-for-sale*
 6,317
Collection of principal on investment securities available-for-sale118
 *
Repayment of investment securities available-for-sale*
 118
Purchase of investment securities available-for-sale and other(756) (755)
Proceeds received from the sale of held-for-investment loans ("HFI")62
 *
Origination and purchase of loans HFI, net of principal repayments(623) *
Net change from sales of loans held-for-investment*
 (369)
Principal repayments net of origination of loans held-for-investment*
 (150)
Proceeds from the disposition of repossessed assets30
 30
Acquisitions of premises and equipment, net of proceeds(26) (26)
Proceeds from the sale of mortgage servicing rights168
 155
Net cash provided by investing activities5,505
 5,320
Financing Activities   
Net increase in deposit accounts1,094
 1,094
Net increase in Federal Home Loan Bank Advances*
 (838)
Proceeds from increases in Federal Home Loan Bank Advances13,633
 *
Repayment of Federal Home Loan Bank advances(14,471) *
Repayment of trust preferred securities and long-term debt(19) (19)
Net receipt of payments of loans serviced for others39
 39
Net receipt of escrow payments4
 4
Net cash provided by financing activities280
 280
Net decrease in cash and cash equivalents(174) (174)
Beginning cash and cash equivalents281
 281
Ending cash and cash equivalents$107
 $107
Supplemental disclosure of cash flow information   
Interest paid on deposits and other borrowings$23
 $23
Income tax refund$(1) $
Non-cash reclassification of loans HFI to loans HFS$384
 $384
Non-cash reclassification of mortgage loans HFS to HFI$15
 $15
Non-cash reclassification of mortgage loans HFS to AFS securities$6,234
 *
Mortgage servicing rights resulting from sale or securitization of loans$198
 $198
Loans held-for-investment transferred to repossessed assets*
 $49
* Line item caption changes. Activity has been reported under a new caption.   


53


ITEM 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Where we say "we," "us," or "our," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference to "we," "us," or "our" will include our wholly owned subsidiary Flagstar Bank, FSB (the "Bank").

FORWARD – LOOKING STATEMENTS

This report containsCertain statements in this Form 10-Q, including but not limited to statements included within the Management’s Discussion and Analysis of Financial Condition and Results of Operations, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. Forward-lookingIn addition, Flagstar Bancorp, Inc. also may make forward-looking statements in our other documents filed with or furnished to the SEC, and our management may make forward-looking statements orally to analysts, investors, representatives of the media and others.

Generally, forward-looking statements are not based on historical facts but instead represent management’s beliefs regarding future events. Such statements may be identified by words such as believe, expect, anticipate, intend, plan, believe, estimate, may increase, may fluctuate, and similar expressions or future or conditional verbs such as will, should, would and could. Such statements are based on management’s current expectations and assumptions regarding the Company’s business and performance, the economy and other future conditions, and forecasts of future events, circumstances and results. However, they are not guarantees of future performance and are subject to known and unknown risks, uncertainties contingenciesand changes in circumstances. Actual results and capital and other factors. Words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates" and variations of such words and similar expressions are intended to identify such forward-looking statements. The Company’s actual results or outcomesfinancial conditions may vary materially from those expressed or implied in a forward-looking statement. Accordingly, we cannot and do not provide you with any assurance that our expectations will in fact occur or that actual results will not differ materially from those expressed or implied by such forward-looking statements. In lightincluded in these statements due to a variety of factors, including without limitation the significant uncertainties inherent in the forward-lookingprecautionary statements included herein, the inclusionwithin each individual business’ discussion and analysis of such information should not be regarded as a representation by us or any other person that theour results or conditions described in such statements or our objectivesof operations and plans will be achieved.

Factors that could cause future results to differ materially from historical performance and these forward-looking statements include, but are not limited to, the following items:

(1)General business and economic conditions, including unemployment rates, movements in interest rates, the slope of the yield curve, any increase in mortgage fraud and other related activity and changes in asset values in certain geographic markets, that affect us or our counterparties;

(2)Volatile interest rates and our ability to effectively hedge against them, which could affect, among other things, (i) the overall mortgage business, (ii) our ability to originate or acquire loans and to sell assets at a profit, (iii) prepayment speeds, (iv) our cost of funds and (v) investments in mortgage servicing rights;

(3)The adequacy of our allowance for loan losses and our representation and warranty reserves;

(4)Changes in accounting standards generally applicable to us and our application of such standards, including the calculation of the fair value of our assets and liabilities;

(5)Our ability to borrow funds, maintain or increase deposits or raise capital on commercially reasonable terms or at all, and our ability to achieve or maintain desired capital ratios;

(6)Changes in material factors affecting our loan portfolio, particularly our residential mortgage loans, and the market areas where our business is geographically concentrated or further loan portfolio or geographic concentration;

(7)Changes in, or expansion of, the regulation of financial services companies and government-sponsored housing enterprises, including new legislation, regulations, rulemaking and interpretive guidance, enforcement actions, the imposition of fines and other penalties by our regulators, the impact of existing laws and regulations, new or changed roles or guidelines of government-sponsored entities, changes in regulatory capital ratios, increases in deposit insurance premiums, and special assessments of the Federal Deposit Insurance Corporation;

(8)Our ability to comply with the terms and conditions of the Supervisory Agreement with the Board of Governors of the Federal Reserve and the Bank’s ability to comply with the Consent Order with the Office of Comptroller of the Currency and the Consent Order of the Consumer Financial Protection Bureau and our ability to address any further matters raised by these regulators, and other regulators or government bodies;

(9)Our ability to comply with the terms and conditions of the agreement with the U.S. Department of Justice and the impact of compliance with that agreement and our ability to accurately estimate the financial impact of that agreement, including the fair value and timing of the future payments;

54



(10)The Bank’s ability to make capital distributions and our ability to pay dividends on our capital stock or interest on our trust preferred securities;

(11)Our ability to attract and retain senior management and other qualified personnel to execute our business strategy, including our entry into new lines of business, our introduction of new products and services and management of risks relating thereto, and our competing in the mortgage loan originations, mortgage servicing and commercial and retail banking lines of business;

(12)Our ability to satisfy our mortgage servicing and subservicing obligations and manage repurchases and indemnity demands by mortgage loan purchasers, guarantors, and insurers;

(13)The outcome and cost of defending current and future legal or regulatory litigation, proceedings, or investigations;

(14)Our ability to create and maintain an effective risk management framework and effectively manage risk, including, among other things, market, interest rate, credit and liquidity risk, including risks relating to the cyclicality and seasonality of our mortgage banking business, litigation and regulatory risk, operational risk, counterparty risk, and reputational risk;

(15)The control by, and influence of, the fund that is our majority stockholder, and any changes that may occur with respect to that fund or its ownership interest in us;

(16)A failure of, interruption in or cybersecurity attack on our network or computer systems, which could impact our ability to properly collect, process, and maintain personal data, ensure ongoing mortgage and banking operations, or maintain system integrity with respect to funds settlement; and

(17)Factors that may require us to establish a valuation allowance against our deferred tax asset or that impact our ability to maximize the tax benefit of our net operating losses.

Factors that may cause future results to differ materially from historical performance and from forward-looking statements, including but not limited to the factors listed above, may be difficult to predict, may contain uncertainties that materially affect actual results, and may be beyond our control. Also, new factors emerge from time to time, and it is not possible for our management to predict the occurrence of all such factors or to assess the effect of each such factor, or the combined effect of several of the factors at one time, on our business. Any forward-looking statement speaks only as of the date on which it is made. Except to fulfill our obligations under the U.S. securities laws, we undertake no obligation to update any such statement to reflect events or circumstances after the date on which it is made.

Please also refer todescribed in Item 1A to Part I of our Annual Report on Form 10-K for the year ended December 31, 20142015 and Item 1A to Part II of this Quarterly Report on Form 10-Q, which are incorporated by reference herein, for further information on these and other factors affecting us.


55Any forward-looking statements made by or on behalf of Flagstar Bancorp, Inc. speak only as to the date they are made, and do not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made.


General

We are a Michigan-based savings and loan holding company founded in 1993. Our business is primarily conducted through our principal subsidiary, the Bank, a federally chartered stock savings bank founded in 1987. At September 30, 2015,March 31, 2016, based on our assets, we are the largest bank headquartered in Michigan and one of the top 10 l10 largargest savings banks in the United States. Our common stock is listed on the New York Stock Exchange ("NYSE") under the symbol "FBC." We are considered a controlled company for NYSE purposes, because MP Thrift Investments, L.P. ("MP Thrift") held approximately 63.162.9 percent of our common stock as of September 30, 2015.March 31, 2016.

We primarily originate or purchase residential mortgage loans throughout the country and sell them into securitization pools, primarily to Federal National Mortgage Association ("Fannie Mae"), Federal Home Loan Mortgage Corporation ("Freddie Mac") and the Government National Mortgage Association ("Ginnie Mae") (collectively, the "Agencies") or as whole loans. In addition, we originate or purchase residential first mortgage loans, consumer loans, commercial loans and warehouse loans included in held-for-investment loan portfolios. Our revenues include net interest income, income from banking services we provide customers, and noninterest income from sales of residential first mortgage loans to the Agencies, the servicing of loans for others and the sale of servicing rights related to mortgage loans serviced for others. The combination of our home lending, broker and correspondent channels gives us broad access to customers across diverse geographies to originate, fulfill, sell and service our residential mortgage loan products.

The majority of our total loan originations during the ninethree months ended September 30, 2015March 31, 2016 represented mortgage loans that were collateralized by residential first mortgages on single-family residences and were eligible for sale to the Agencies. At September 30, 2015,March 31, 2016, we originated or purchased residential mortgage loans in all 50 states, the U.S. Virgin Islands, and the District of Columbia through relationships with approximately 517508 mortgage brokers and approximately 679690 correspondents. At September 30, 2015,March 31, 2016, we also operated 1426 retail centerslocations located in 1019 states, which primarily originate one-to-four family residential mortgage loans as part of our Mortgage Originations segment. In addition, we originate other consumer and commercial loans through our Community Banking segment. We have started to expand existing business lines, such as our distributed retail and direct-to-consumer mortgage origination businesses.

Our business also includes the activities conducted through our Community Banking segment. This segment provides deposits and fee based services to consumer, business, and mortgage lending customers through our Branch Banking, Business, and Commercial Banking, Government Banking, Warehouse Lending and Held-for-Investment Portfolio groups. We alsomaintain a portfolio of commercial and industrial and commercial real estate loans with our commercial customers and we originate or purchase residential mortgage loans through referrals from our branches, consumer direct call center and our website, flagstar.com. At September 30, 2015,March 31, 2016, we operated 99 branches in Michigan. Through our branches, we gather deposits and offer a line of consumer and commercial financial products and services to individuals and businesses. We also gather deposits on a nationwide basis through our banking group, and provide deposit and cash management services to governmental units on a relationship basis. We leverage the customer relationships we have gained throughout our branches and Internet bankingbranch network to cross-sell products to existing customers and increase our customer base. We have started to invest in new business initiatives, including builder finance, as well as expand our commercial leasing business.

At September 30, 2015,March 31, 2016, we had 2,6772,771 full-time equivalent employees inclusive of account executives and loan officers.


56


Critical Accounting Policies

Various elements of our accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. Certain accounting policies that, due to the judgment, estimates and assumptions inherent in those policies are critical to an understanding of our Consolidated Financial Statements, in Item 1. Financial Statements herein. These policies relate to: (a) fair value measurements; (b) the determination of our allowance for loan losses; (c) the accounting for income taxes; and (c)(d) the determination of our representation and warranty reserve. We believe the judgment, estimates and assumptions used in the preparation of our Consolidated Financial Statements and the Notes, in Item 1., are appropriate given the factual circumstances at the time. However, given the sensitivity of our Consolidated Financial Statements and the Notes, in Item 1., herein, to these critical accounting policies, the use of other judgments, estimates and assumptions could result in material differences in our results of operations and/or financial condition. For further information on our critical accounting policies, please refer to our Annual Report on Form 10-K for the year ended December 31, 20142015, which is available on our website, flagstar.com, under the Investor Relations section, or on the website of the Securities and Exchange Commission, at sec.gov.

57


Selected Financial Ratios
(Dollars in millions, except share data)
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
Mortgage loans originated (1)
$7,876
 $7,187
 $23,578
 $18,004
$6,352
 $7,254
Mortgage loans sold and securitized$7,318
 $7,072
 $21,143
 $17,577
$6,948
 $6,254
Interest rate spread2.56% 2.79 % 2.59% 2.84 %2.50% 2.60%
Net interest margin2.75% 2.91 % 2.76% 2.95 %2.66% 2.75%
Average common shares outstanding56,436,026
 56,249,300
 56,419,354
 56,224,850
56,513,715
 56,385,454
Average fully diluted shares outstanding57,207,503
 56,249,300
 57,050,789
 56,224,850
57,600,984
 56,775,039
Average interest earning assets$10,693
 $8,815
 $10,165
 $8,345
$11,871
 $9,422
Average interest paying liabilities$8,354
 $7,034
 $8,044
 $6,734
$9,823
 $7,505
Average stockholders' equity$1,510
 $1,402
 $1,466
 $1,410
$1,561
 $1,423
Return (loss) on average assets1.52% (1.08)% 1.43% (1.10)%
Return (loss) on average equity12.41% (7.88)% 11.36% (7.66)%
Return on average assets1.16% 1.16%
Return on average equity10.08% 8.85%
Return on average common equity12.15% 10.89%
Efficiency ratio65.0% 120.0 % 69.6% 98.3 %74.50% 74.80%
Equity-to-assets ratio (average for the period)12.27% 13.68 % 12.56% 14.39 %11.52% 13.11%
Charge-offs to average LHFI (2)
1.84% 1.36 % 2.34% 1.17 %0.86% 3.97%
Charge-offs, to average LHFI adjusted (3)
0.61% 0.70 % 0.43% 0.87 %0.40% 0.45%
September 30, 2015 December 31, 2014 September 30, 2014March 31, 2016 December 31, 2015
Book value per common share$21.91
 $19.64
 $19.28
$22.82
 $22.33
Number of common shares outstanding56,436,026
 56,332,307
 56,261,652
56,557,895
 56,483,258
Mortgage loans serviced for others$26,306
 $25,427
 $26,378
$26,613
 $26,145
Mortgage loans subserviced for others$42,282
 $46,724
 $46,695
$37,714
 $40,244
Weighted average service fee (basis points)28.3
 27.2
 26.8
28.2
 27.7
Capitalized value of mortgage servicing rights1.12% 1.01% 1.08%1.06% 1.13%
Mortgage servicing rights to Tier 1 capital21.1% 21.8% 24.9%19.30% 20.63%
Ratio of allowance for loan losses to LHFI (2)
3.66% 7.01% 7.60%2.93% 3.00%
Ratio of nonperforming assets to total assets0.64% 1.41% 1.39%0.49% 0.61%
Equity-to-assets ratio12.01% 13.95% 14.04%11.34% 11.14%
Common equity-to-assets ratio9.88% 11.24% 11.27%9.40% 9.20%
Tier 1 leverage ratio (to adjusted total assets) (4)
11.65% 12.59% 12.50%11.04% 11.51%
Common equity Tier 1 capital ratio (to risk-weighted assets) (4)
14.93% N/A N/A13.96% 14.09%
Total risk-based capital ratio (to risk-weighted assets) (4)
21.64% 24.12% 24.35%20.97% 20.28%
Number of branches99
 107
 106
99
 99
Number of FTE employees2,677
 2,739
 2,725
2,771
 2,713
(1)Includes residential first mortgage and second mortgage loans.
(2)Excludes loans carried under the fair value option.
(3)Excludes charge-offs of $16$6 million and $6$36 million related to the sale of loans during the three months ended September 30,March 31, 2016 and March 31, 2015, and September 30, 2014, respectively, and $67 million and $8 million related to the sale of loans during the nine months ended September 30, 2015 and September 30, 2014, respectively.
(4)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. We reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.



58


Summary of Operations
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)    (Dollars in millions)
Net interest income$73
 $64
 $211
 $185
$79
 $65
Provision (benefit) for loan losses(1) 8
 (18) 127
(13) (4)
Total noninterest income128
 85
 373
 263
105
 119
Total noninterest expense131
 179
 407
 439
137
 138
Provision (benefit) for income taxes24
 (10) 70
 (38)
Preferred stock accretion
 
 
 (1)
Net income (loss) from continuing operations$47
 $(28) $125
 $(81)
Income (loss) per share:       
Provision for income taxes21
 18
Net income$39
 $32
Income per share:   
Basic$0.70
 $(0.61) $1.82
 $(1.79)$0.56
 $0.43
Diluted$0.69
 $(0.61) $1.80
 $(1.79)$0.54
 $0.43

Net interestOur net income increased $26 million for the ninethree months ended September 30, 2015,March 31, 2016 increased $7 million, compared to the same period in 2014,of 2015. The increase was primarily due to growth in interest-earning assets.

Provision for loan losses improved by $145 million for the nine months ended September 30, 2015, compared to the same period in 2014, primarily driven by the two changes in estimates, which occurred in the first quarter 2014: the evaluation of current data related to the loss emergence period on our residential mortgage loan portfolio and the evaluation of the enhanced risk associated with payment resets relating to interest-only loans. Also impacting this variance was a release of reserves previously associated with the sale or transfer of interest-only residential first mortgage loans, non-performing loans and troubled debt restructured first mortgage loans during the nine months ended September 30, 2015.

Noninterest income increased $110 million for the nine months ended September 30, 2015, compared to the same period in 2014, primarily due to a $90 million increase in net gain on loan sales and a benefit in the representation and warranty provision.

Noninterest expense decreased $32 million for the nine months ended September 30, 2015, compared to the same period in 2014, primarily due to lower asset resolution expense resulting from a decline in levels of lower quality assets and a decrease in legal expenses as the CFPB settlement occurred in 2014. These variances were partially offset by an increase in net interest income after provision (benefit) for loan processing expense duelosses as a result of our strategic initiative executed throughout 2015 to an increase in loan originations.replace lower credit quality assets with higher quality residential and commercial loans. As a result of this initiative, we were able to grow average interest earning assets by 27 percent from $9.4 billion during the three months ended March 31, 2015 to $11.9 billion during the three months ended March 31, 2016. This newly originated base of high credit quality interest earning assets is expected to generate a more consistent and higher level of net interest income consistent with what was experienced during the three months ended March 31, 2016.

Income tax provision increased $108 million for the nine months ended September 30, 2015, compared to the same period in 2014, which was primarily due to higher taxable income.

Net Interest Income

Net interest income is the amount we earn on the average balances of our interest-earning assets, less the amount we incur on the average balances of our interest-bearing liabilities. Interest income recorded on loans is reduced by the amortization of net premiums and net deferred loan origination costs.

Comparison to Prior Year Quarter

Net interest income increased $9 million to $73 million for the three months ended September 30, 2015, compared to $64 million for the three months ended September 30, 2014, primarily due to growth in interest-earning assets, partially offset by a decrease in the net interest margin.

Our net interest margin for the three months ended September 30, 2015 was 2.75 percent, compared to 2.91 percent for the three months ended September 30, 2014. The decrease was driven primarily by the impact of match-funding our long-duration asset growth, partially offset by increased interest income resulting from higher quality loans held-for-investment.


59

Table of Contents

Interest income increased $16 million for the three months ended September 30, 2015 to $91 million, compared to $75 million during the three months ended September 30, 2014, primarily driven by growth in interest-earning assets. Average loans held-for-investment totaled $5.4 billion for the three months ended September 30, 2015, increasing $1.3 billion or 32.4 percent compared to the three months ended September 30, 2014. We realized growth in warehouse, HELOC loans and residential first mortgage loans. Average warehouse loans increased $385 million for the three months ended September 30, 2015 to $936 million, compared to $551 million for the three months ended September 30, 2014, primarily due to higher line utilization and new accounts. Average HELOC loans increased $292 million for the three months ended September 30, 2015 to $411 million, compared to $119 million for the three months ended September 30, 2014, resulting from the acquisitions of loan portfolios in the first and second quarter 2015. Average residential first mortgage loans increased $0.5 billion for the three months ended September 30, 2015 to $2.8 billion, compared to $2.3 billion for the three months ended September 30, 2014, primarily due to retained loan production.

Interest expense increased $7 million for the three months ended September 30, 2015 to $18 million, compared to $11 million for the three months ended September 30, 2014, primarily due to Federal Home Loan Bank advances. Average Federal Home Loan Bank advances were $1.8 billion for the three months ended September 30, 2015 an increase of $0.8 billion compared to the three months ended September 30, 2014, primarily to match-fund our long-duration asset growth. Average interest-bearing deposits were $6.3 billion during the three months ended September 30, 2015, increasing $0.5 billion or 8.4 percent, compared to the three months ended September 30, 2014, led by higher demand and savings deposits.

Comparison to Prior Year to Date

Net interest income increased $26 million to $211 million for the nine months ended September 30, 2015, compared to $185 million for the nine months ended September 30, 2014, primarily due to growth in interest-earning assets, partially offset by a decrease in the net interest margin.

Our net interest margin for the nine months ended September 30, 2015 was 2.76 percent, compared to 2.95 percent for the nine months ended September 30, 2014. The decrease was driven primarily by the impact of match-funding our long-duration asset growth.

Interest income increased $47 million for the nine months ended September 30, 2015 to $260 million, compared to $213 million during the nine months ended September 30, 2014, primarily driven by higher average loan balances and investment securities. Average loans held-for-investment totaled $4.9 billion for the nine months ended September 30, 2015, increasing $0.9 billion or 23.5 percent compared to the nine months ended September 30, 2014. We realized solid growth in warehouse, HELOC loans and commercial and industrial loans. Average warehouse loans increased $430 million for the nine months ended September 30, 2015 to $844 million, compared to $414 million for the nine months ended September 30, 2014, primarily due to higher line utilization and new accounts. Average HELOC loans increased $208 million for the nine months ended September 30, 2015 to $330 million, compared to $122 million for the nine months ended September 30, 2014, resulting from the acquisitions of loan portfolios in 2015. Average commercial and industrial loans increased $131 million for the nine months ended September 30, 2015 to $429 million, compared to $298 million for the nine months ended September 30, 2014.

Interest expense increased $21 million for the nine months ended September 30, 2015 to $49 million, compared to $28 million for the nine months ended September 30, 2014, primarily due to Federal Home Loan Bank advances and interest-bearing deposits. Average interest-bearing deposits were $6.1 billion during the nine months ended September 30, 2015, increasing $0.6 billion or 11.7 percent, compared to the nine months ended September 30, 2014. Retail deposits increased $0.5 billion, led by growth in savings deposits. Average Federal Home Loan Bank advances were $1.6 billion for the nine months ended September 30, 2015 an increase of $0.6 billion compared to the nine months ended September 30, 2014, primarily to match-fund our long-duration asset growth.


60

Table of Contents

The following table presents on a consolidated basis interest income from average assets and liabilities, expressed in dollars and yields.yields:
Three Months Ended September 30,Three Months Ended March 31,
2015 20142016 2015
Average
Balance
Interest
Annualized
Yield/
Rate
 
Average
Balance
Interest
Annualized
Yield/
Rate
Average
Balance
Interest
Annualized
Yield/
Rate
 
Average
Balance
Interest
Annualized
Yield/
Rate
(Dollars in millions)(Dollars in millions)
Interest-Earning Assets          
Loans held-for-sale$2,200
$22
3.94% $1,629
$18
4.41%$2,909
$28
3.81% $1,842
$19
4.01%
Loans with government guarantees547
5
3.37% 1,215
8
2.50%475
4
3.05% 865
5
2.45%
Loans held-for-investment          
Consumer loans (1)
3,367
30
3.67% 2,635
25
3.77%3,314
29
3.52% 2,615
25
3.85%
Commercial loans (1)
2,045
20
3.80% 1,453
14
3.69%2,354
23
3.91% 1,678
16
3.95%
Total loans held-for-investment5,412
50
3.72% 4,088
39
3.74%5,668
52
3.68% 4,293
41
3.89%
Investment securities2,313
14
2.50% 1,642
10
2.64%2,692
17
2.51% 2,113
14
2.58%
Interest-earning deposits221

0.53% 241

0.25%127

0.52% 309

0.44%
Total interest-earning assets10,693
91
3.42% 8,815
75
3.39%11,871
101
3.39% 9,422
79
3.37%
Other assets1,612
   1,438
  1,672
   1,434
  
Total assets$12,305
   $10,253
  $13,543
   $10,856
  
Interest-Bearing Liabilities          
Retail deposits          
Demand deposits$429
$
0.14% $421
$
0.14%$445
$
0.13% $424
$
0.14%
Savings deposits
3,732
8
0.84% 3,274
5
0.66%3,722
7
0.79% 3,561
7
0.77%
Money market deposits262

0.33% 262

0.20%243

0.36% 257

0.25%
Certificates of deposit785
2
0.80% 891
2
0.75%856
2
0.92% 787
1
0.67%
Total retail deposits5,208
10
0.75% 4,848
7
0.61%5,266
9
0.74% 5,029
8
0.67%
Government deposits          
Demand deposits286

0.39% 218

0.39%256

0.39% 225

0.39%
Savings deposits445
1
0.52% 378
1
0.53%419
1
0.52% 374
1
0.52%
Certificates of deposit335

0.40% 344

0.35%412
1
0.47% 357

0.35%
Total government deposits1,066
1
0.45% 940
1
0.43%1,087
2
0.47% 956
1
0.43%
Total deposits6,274
11
0.70% 5,788
8
0.58%6,353
11
0.69% 5,985
9
0.63%
Federal Home Loan Bank advances1,795
5
1.17% 998
1
0.23%
Other285
2
2.51% 248
2
2.69%
Short-term debt1,662
2
0.38% 

%
Long-term debt1,560
7
1.86% 1,161
3
1.08%
Other debt248
2
3.22% 359
2
2.39%
Total interest-bearing liabilities8,354
18
0.86% 7,034
11
0.60%9,823
22
0.89% 7,505
14
0.78%
Noninterest-bearing deposits (2)1,986
   1,259
  1,697
   1,383
  
Other liabilities455
   558
  462
   545
  
Stockholders’ equity1,510
   1,402
  1,561
   1,423
  
Total liabilities and stockholders' equity$12,305
   $10,253
  $13,543
   $10,856
  
Net interest-earning assets$2,339
   $1,781
  $2,048
   $1,917
  
Net interest income $73
   $64
  $79
   $65
 
Interest rate spread (3)
 2.56%  2.79% 2.50%  2.60%
Net interest margin (4)
 2.75%  2.91% 2.66%  2.75%
Ratio of average interest-earning assets to interest-bearing liabilities 128.0%  125.3% 120.9%  125.5%
(1)Consumer loans include: residential first mortgage, second mortgage, HELOC, and other consumer loans. Commercial loans include: commercial real estate, commercial and industrial, and warehouse lines.
(2)Includes company controlled deposits that arise due to the servicing of loans for others.
(3)Interest rate spread is the difference between rates of interest earned on interest-earning assets and rates of interest paid on interest-bearing liabilities.
(4)Net interest margin is net interest income divided by average interest-earning assets.

61

Table of Contents

 Nine Months Ended September 30,
 2015 2014
 
Average
Balance
Interest
Annualized
Yield/
Rate
 
Average
Balance
Interest
Annualized
Yield/
Rate
  
Interest-Earning Assets       
Loans held-for-sale$2,088
$61
3.91% $1,482
$47
4.26%
Loans with government guarantees679
15
2.86% 1,241
24
2.53%
Loans held-for-investment       
Consumer loans (1)
2,968
83
3.75% 2,739
79
3.86%
Commercial loans (1)
1,917
57
3.92% 1,217
35
3.74%
Loans held-for-investment4,885
140
3.82% 3,956
114
3.82%
Investment securities2,260
43
2.54% 1,454
28
2.60%
Interest-earning deposits253
1
0.50% 212

0.26%
Total interest-earning assets10,165
260
3.41% 8,345
213
3.40%
Other assets1,498
   1,451
  
Total assets$11,663
   $9,796
  
Interest-Bearing Liabilities       
Retail deposits       
Demand deposits$428
$
0.14% $422
$1
0.14%
Savings deposits 
3,683
22
0.81% 3,054
13
0.58%
Money market deposits253
1
0.28% 269

0.19%
Certificates of deposit778
4
0.73% 941
5
0.74%
Total retail deposits5,142
27
0.72% 4,686
19
0.55%
Government deposits       
Demand deposits241
1
0.39% 166

0.38%
Savings deposits406
1
0.52% 298
1
0.50%
Certificates of deposit341
1
0.36% 341
1
0.32%
Total government deposits988
3
0.44% 805
2
0.40%
Total Deposits6,130
30
0.67% 5,491
21
0.53%
Federal Home Loan Bank advances1,597
13
1.05% 995
2
0.23%
Other317
6
2.35% 248
5
2.68%
Total interest-bearing liabilities8,044
49
0.81% 6,734
28
0.56%
Noninterest-bearing deposits (2)1,661
   1,105
  
Other liabilities492
   547
  
Stockholders’ equity1,466
   1,410
  
Total liabilities and stockholders' equity$11,663
   $9,796
  
Net interest-earning assets$2,121
   $1,611
  
Net interest income $211
   $185
 
Interest rate spread (3)
  2.59%   2.84%
Net interest margin (4)
  2.76%   2.95%
Ratio of average interest-earning assets to interest-bearing liabilities  126.4%   123.9%
(1)Consumer loans include: residential first mortgage, second mortgage, HELOC, and other consumerlending loans. Commercial loans include: commercial real estate, commercial and industrial, and warehouse lines.
(2)Includes company controlled deposits that arise due to the servicing of loans for others.
(3)Interest rate spread is the difference between rates of interest earned on interest-earning assets and rates of interest paid on interest-bearing liabilities.
(4)Net interest margin is net interest income divided by average interest-earning assets.


62

TableNet interest income is the amount we earn on the average balances of Contentsour interest-earning assets, less the amount the average balances of our interest-bearing liabilities cost us. Interest income recorded on loans is adjusted by the amortization of net premiums, discounts, and deferred fees and charges.

Comparison to Prior Year Quarter

Net interest income increased $14 million to $79 million for the three months ended March 31, 2016, compared to $65 million for the three months ended March 31, 2015.

Our net interest margin for the three months ended March 31, 2016 was 2.66 percent, compared to 2.75 percent for the three months ended March 31, 2015. The decrease was driven primarily by higher interest rates on longer duration funding used to match fund our loan growth throughout 2015.

Average loans held-for-sale totaled $2.9 billion for the three months ended March 31, 2016, increasing $1.1 billion or 57.9 percent compared to the same period in 2015. The increase for the three months ended March 31, 2016 was primarily due to a higher beginning balance and the transfer of $787 million loans held-for-investment early in the quarter and not sold until the end of the quarter.
Average loans held-for-investment totaled $5.7 billion for the three months ended March 31, 2016, increasing $1.4 billion or 32.0 percent, compared to the three months ended March 31, 2015, primarily due to us retaining more loan production on the balance sheet along with growth in warehouse and commercial loans.
Average interest-bearing deposits were $6.4 billion during the three months ended March 31, 2016, increasing $368 million or 6.1 percent, compared to the three months ended March 31, 2015. The increase was led by a $237 million increase in retail interest-bearing deposits and a $131 million increase in government interest-bearing deposits primarily driven by growth in savings accounts and certificates of deposit.

Rate/Volume Analysis

The following tables presenttable presents the dollar amount of changes in interest income and interest expense for the components of interest-earning assets and interest-bearing liabilities that are presented in the preceding table. The table below distinguishes between the changes related to average outstanding balances (changes in volume while holding the initial rate constant) and the changes related to average interest rates (changes in average rates while holding the initial balance constant). The rate/volume variances are allocated to variances due to rate.
Three Months Ended September 30,Three Months Ended March 31,
2015 Versus 2014 Increase (Decrease)
Due to:
2016 Versus 2015 Increase (Decrease)
Due to:
Rate Volume TotalRate Volume Total
(Dollars in millions)(Dollars in millions)
Interest-Earning Assets          
Loans held-for-sale$(2) $6
 $4
$(2) $11
 $9
Loans with government guarantees1
 (4) (3)1
 (2) (1)
Loans held-for-investment          
Consumer loans (1)
(1) 6
 5
(3) 7
 4
Commercial loans (2)
1
 5
 6

 7
 7
Total loans held-for-investment
 11
 11
(3) 14
 11
Investment securities(1) 5
 4
(1) 4
 3
Total other interest-earning assets$(2) $18
 $16
$(5) $27
 $22
Interest-Bearing Liabilities          
Savings deposits$2
 $1
 $3
Federal Home Loan Bank advances4
 
 4
Retail deposits     
Certificates of deposit$1
 $
 $1
Government deposits     
Certificates of deposits1
 
 1
Total deposits2
 
 2
Short-term debt(4) 6
 2
Long-term debt3
 1
 4
Total interest-bearing liabilities$6
 $1
 $7
$1
 $7
 $8
Change in net interest income$(8) $17
 $9
$(6) $20
 $14
(1)Consumer loans include residential first mortgage, second mortgage, HELOC, and other consumer loans.
(2)Commercial loans include commercial real estate, commercial and industrial, and warehouse lending.

63

Table of Contents

 Nine Months Ended September 30,
 
2015 Versus 2014 Increase (Decrease)
Due to:
 Rate Volume Total
 (Dollars in millions)
Interest-Earning Assets     
Loans held-for-sale$(6) $20
 $14
Loans with government guarantees2
 (11) (9)
Loans held-for-investment     
Consumer loans (1)
(2) 6
 4
                Commercial loans (2)
3
 19
 22
Total loans held-for-investment1
 25
 26
Investment securities(1) 16
 15
Interest-earning deposits and other
 1
 1
Total other interest-earning assets$(4) $51
 $47
Interest-Bearing Liabilities     
Demand deposits$
 $(1) $(1)
Savings deposits7
 2
 9
Money market deposits
 1
 1
Certificates of deposit
 (1) (1)
Total retail deposits7
 1
 8
Demand deposits
 1
 1
Total government deposits
 1
 1
Total deposits7
 2
 9
Federal Home Loan Bank advances10
 1
 11
Other(1) 2
 1
Total interest-bearing liabilities$16
 $5
 $21
Change in net interest income$(20) $46
 $26
(1)Consumer loans include residential first mortgage, second mortgage, HELOC, and other consumer loans.��
(2)Commercial loans include commercial real estate, commercial and industrial, and warehouse lending.

Provision (Benefit) for Loan Losses

Comparison to Prior Year Quarter

The benefit fromprovision (benefit) for loan losses was $1(13) million forduring the three months ended September 30, 2015, an improvement from the provision of $8March 31, 2016, compared to $(4) million for during the three months ended September 30, 2014. DuringMarch 31, 2015. The $13 million benefit resulted primarily from a decrease in residential first mortgage loans due to the sale of $787 million unpaid principal balance of performing residential loans and the sale of $96 million unpaid principal balance of nonperforming, TDR and non-agency residential mortgage loans during the three months ended September 30, 2015, the benefit for loan losses included a net reduction in the allowance for loan losses relating to loan transfers to held-for-sale and sales, which included a net reduction in the allowance relating to interest-only residential first mortgage loan transfers, partially offset by an increase in provision related to an increase in the average loans held-for-investment loan portfolio.March 31, 2016.

Net charge-offs for the three months ended September 30, 2015 increasedMarch 31, 2016 decreased to $24$12 million, compared to $13$40 million for the three months ended September 30, 2014, primarily due to the charge-off of allowance related to loans sold or transferred duringMarch 31, 2015. For the three months ended September 30, 2015.March 31, 2016 net charge-offs included $6 million associated with the sale of $96 million unpaid principal balance of nonperforming, TDR and non-agency loans. For the three months ended March 31, 2015, net charge-offs included $36 million associated with loan sales. As a percentage of the average loans held-for-investment, annualized net charge-offs for the three months ended September 30, 2015 increasedMarch 31, 2016 decreased to 1.840.86 percent from 1.363.97 percent for the three months ended September 30, 2014. During the three months ended September 30, 2015, the annualizedMarch 31, 2015. Excluding loan sales, net charge-offs as a percentage of the average loans held-for-investment were 0.610.40 percent excludingduring the charge-offs related to the loan sales or transfers of $16 million,three months ended March 31, 2016, compared to an annualized net charge-offs as a percentage of the average loans held-for-investment of 0.700.45 percent excluding the charge-offs related to the loan sales of $6 million during the three months ended September 30, 2014.

Comparison to Prior Year to Date

The benefit for loan losses was $18 million for the nine months ended September 30, 2015, an improvement from the provision of $127 million for the nine months ended September 30, 2014, primarily driven by the two changes in estimates, which occurred in the first quarter 2014: the evaluation of current data related to the loss emergence period on our residential

64


mortgage loan portfolio and the evaluation of the enhanced risk associated with payment resets relating to interest-only loans. Also impacting this variance was a release of reserves previously associated with the sale or transfer of interest-only residential first mortgage loans, non-performing loans and troubled debt restructured first mortgage loans during the nine months ended September 30, 2015, partially offset by an increase related to the growth in average loans held-for-investment loan portfolio.

Net charge-offs for the nine months ended September 30, 2015 totaled $82 million, compared to $33 million for the nine months ended September 30, 2014. The increase was primarily due to the charge-off of allowance relating to loans sold or transferred during the nine months ended September 30,March 31, 2015. As a percentage of the average loans held-for-investment, annualized net charge-offs for the nine months ended September 30, 2015 increased to 2.34 percent from 1.17 percent for the nine months ended September 30, 2014. During the nine months ended September 30, 2015 and 2014, the annualized net charge-offs as a percentage of the average loans held-for-investment were 0.43 percent and 0.87 percent, respectively, excluding the charge-offs related to the loan sales or transfers of $67 million and $8 million, respectively.

See the section captioned "Allowance for Loan Losses" in this discussion for further analysis of the provision (benefit) for loan losses.

Noninterest Income

The following table sets forth the components of our noninterest income.income:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Net gain on loan sales$68
 $52
 $242
 $152
$75
 $91
Loan fees and charges17
 19
 53
 56
15
 17
Deposit fees and charges7
 6
 19
 16
6
 6
Loan administration income8
 6
 19
 19
6
 4
Net return on mortgage servicing asset12
 1
 19
 22
Net gain (loss) on sale of assets1
 5
 (1) 11
Representation and warranty benefit (provision)6
 (13) 13
 (16)
Net loss on mortgage servicing rights(6) (2)
Net loss on sale of assets(2) 
Representation and warranty benefit2
 2
Other noninterest income9
 9
 9
 3
9
 1
Total noninterest income$128
 $85
 $373
 $263
$105
 $119

Comparison to Prior Year Quarter

Total noninterest income was $128 million during the three months ended September 30, 2015, which was a $43 million increase from $85 million of noninterest income during the three months ended September 30, 2014. The increase during the three months ended September 30, 2015, was primarily due to the representation and warranty benefit (provision), higher net gain on loan sales and an increase in net return on mortgage servicing asset, partially offset by a decrease in net gain on sale of assets.

Net gain on loan sales increased $16 million to $68 million during the three months ended September 30, 2015, compared to $52 million for the three months ended September 30, 2014. The increase in gain on loan sales was primarily due to higher fallout adjusted lock volume and improved gain on loan sale margins, driven by stronger market pricing. The net gain on loan sale margin increased 22 basis points to 1.05 percent during the three months ended September 30, 2015, compared to 0.83 percent for the three months ended September 30, 2014. For the three months ended September 30, 2015, the fallout-adjusted mortgage rate lock commitments increased to $6.5 billion, compared to $6.3 billion in the three months ended September 30, 2014, led by an increase in refinance activity driven by lower mortgage interest rates.
Net return on mortgage servicing asset increased $11 million to $12 million for the three months ended September 30, 2015, compared to $1 million during the three months ended September 30, 2014. The increase was primarily due to an increase in the mortgage servicing asset and a benefit from collections of contingencies held back by the purchaser relating to MSR sales in prior periods, partially offset by the net impact of market-driven changes in the position.

65

Table of Contents

Net gain on sale of assets decreased $4 million to $1 million during the three months ended September 30, 2015, compared to income of $5 million for the three months ended September 30, 2014. The decrease in gain on sale of assets was primarily due to the 2014 loan sales.

Representation and warranty provision improved $19 million to a benefit of $6 million for the three months ended September 30, 2015, compared to a loss of $13 million during the three months ended September 30, 2014. The change was primarily due to the provision in the three months ended September 30, 2014 resulting from an increase in the number of claims expected on government loans for which we had previously executed indemnification agreements. The remaining improvement is primarily due to lower net charge-offs driven by sustained reductions in the volume of repurchased loans.

Comparison to Prior Year to Date

Total noninterest income was $373 million during the nine months ended September 30, 2015, which was a $110 million increase from $263 million of noninterest income during the nine months ended September 30, 2014. The increase during the nine months ended September 30, 2015, was led by higher net gain on loan sales and lower representation and warranty provision, partially offset by a decrease in net gain on sale of assets.

Net gain on loan sales increased $90 million to $242 million during the nine months ended September 30, 2015, compared to $152 million for the nine months ended September 30, 2014. The increase in gain on loan sales was primarily due to higher fallout-adjusted lock volume and improved gain on loan sale margins, driven by stronger market pricing. For the nine months ended September 30, 2015, the fallout-adjusted mortgage rate lock commitments increased to $20.5 billion, compared to $17.9 billion in the nine months ended September 30, 2014, primarily due to higher refinance activity, higher origination volumes, and improved margins.

Net return on mortgage servicing asset decreased $3 million to $19 million for the nine months ended September 30, 2015, compared to income of $22 million during the nine months ended September 30, 2014. The decrease was primarily a result of increased prepayments resulting from lower interest rates, partially offset by an increase in the mortgage servicing asset and a benefit from collections of contingencies held back by the purchaser relating to MSR sales in prior periods.

Net (loss) gain on sale of assets decreased $12 million to a loss of $1 million during the nine months ended September 30, 2015, compared to a gain of $11 million for the nine months ended September 30, 2014. The decrease in net (loss) gain on sale of assets was primarily due to loan sales in the nine months ended September 30, 2014 and the write down of land assets to be sold during the nine months ended September 30, 2015.

Representation and warranty provision improved $29 million to a benefit of $13 million for the nine months ended September 30, 2015, compared to a loss of $16 million during the nine months ended September 30, 2014. The change was primarily due to the provision in the nine months ended September 30, 2014 resulting from an increase in the number of claims expected on government loans for which we had previously executed indemnification agreements. The remaining improvement is primarily due to lower net charge-offs driven by sustained reductions in the volume of repurchased loans.

Other noninterest income increased $6 million to $9 million during the nine months ended September 30, 2015, compared to $3 million during the nine months ended September 30, 2014. The improvement was primarily due to the first quarter 2014 adjustment of $21 million to the carrying value of loans that had been repurchased which were performing at the time of repurchase, partially offset by a change in the fair value related to loans carried under the fair value option and a net gain on investment securities available-for-sale during the nine months ended September 30, 2014.


66

Table of Contents

The following table provides information on our net gain on loan sales reported in our consolidated financial statements and loans sold within the period.period:
Three Months EndedThree Months Ended
September 30, 2015 June 30, 2015 March 31, 2015 December 31, 2014 September 30, 2014March 31,
2016
 December 31,
2015
 September 30,
2015
 June 30,
2015
 March 31,
2015
(Dollars in millions)(Dollars in millions)
Net gain on loan sales$68
 $83
 $91
 $53
 $52
Mortgage rate lock commitments (gross)$8,025
 $8,400
 $9,035
 $7,605
 $7,713
Loans sold and securitized$7,318
 $7,571
 $6,254
 $6,831
 $7,072
Mortgage rate lock commitments (fallout-adjusted) (1)
$6,495
 $6,804
 $7,185
 $6,156
 $6,304
$6,863
 $5,027
 $6,495
 $6,804
 $7,185
Net margin on mortgage rate lock commitments (fallout-adjusted) (1)
1.05% 1.21% 1.27% 0.87% 0.83%1.09% 0.92% 1.05% 1.21% 1.27%
Net gain on loan sales$75
 $46
 $68
 $83
 $91
Net (loss) return on the mortgage servicing rights$(6) $9
 $12
 $9
 $(2)
Gain on loan sales + net (loss) return on the MSR$69
 $55
 $80
 $92
 $89
Residential loans serviced (number of accounts - 000's) (2)
340
 361
 369
 378
 385
Capitalized value of mortgage servicing rights1.06% 1.13% 1.12% 1.15% 1.03%
(1)Fallout-adjusted locks areFallout adjusted refers to mortgage rate lock commitments (gross) which are adjusted for estimatedby a percentage of mortgage loans in the pipeline that are not expected to close.close based on our historical experience and the level of interest rates.
(2)Includes serviced for own loan portfolio, serviced for others and subserviced for others loans.

Comparison to Prior Year Quarter

Total noninterest income was $105 million during the three months ended March 31, 2016, which was a $14 million decrease from $119 million during the three months ended March 31, 2015. The decrease during the three months ended March 31, 2016, was primarily due to lower net gain on loan sales and a decline in the net return on the mortgage servicing asset, partially offset by an increase in other noninterest income.

Net gain on loan sales decreased $16 million to $75 million during the three months ended March 31, 2016, compared to $91 million for the three months ended March 31, 2015. The decrease was primarily due to lower net margin and a decline in fallout adjusted lock volume. The fallout-adjusted net margin on mortgage rate lock commitments decreased 18 basis points to 1.09 percent (including $9 million gain from the sale of $787 million unpaid principal balance of mortgage loans transferred from held-for-investment) during the three months ended March 31, 2016, compared to 1.27 percent for the three months ended March 31, 2015. The decline in margin was primarily driven by a return to more normalized margins during the three months ending March 31, 2016, as compared to stronger market pricing on higher demand during the three months ending March 31, 2015. For the three months ended March 31, 2016, the fallout-adjusted mortgage rate lock commitments decreased to $6.9

billion, compared to $7.2 billion in the three months ended March 31, 2015, primarily resulting from lower mortgage demand during the three months ended March 31, 2016. 
Net loss on mortgage servicing rights was $6 million for the three months ended March 31, 2016, compared to a loss of $2 million during the three months ended March 31, 2015. The $4 million increase in loss was primarily due to a higher anticipated prepayment assumption as a result of lower interest rates.
Other noninterest income increased $8 million to $9 million during the three months ended March 31, 2016, compared to $1 million for the three months ended March 31, 2015. The improvement was primarily due to a $6 million fair value decline on HELOC loans that occurred in 2015 compared to a $1 million loss in 2016 with the remaining improvement being primarily driven by income on our bank owned life insurance which we did not hold in the first quarter of 2015 and higher gains on customer initiated interest rate swap derivatives.

Noninterest Expense

The following table sets forth the components of our noninterest expense.expense:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Compensation and benefits$58
 $54
 $178
 $174
$68
 $61
Commissions10
 10
 31
 26
10
 10
Occupancy and equipment20
 20
 60
 60
22
 20
Asset resolution
 14
 13
 43
3
 8
Federal insurance premiums6
 6
 18
 17
3
 6
Loan processing expense14
 10
 40
 26
12
 12
Legal and professional expense10
 15
 27
 40
9
 9
Other noninterest expense13
 50
 40
 53
10
 12
Total noninterest expense$131
 $179
 $407
 $439
$137
 $138
Efficiency ratio65.0% 120.0% 69.6% 98.3%74.5% 74.8%

Comparison to Prior Year Quarter

Total noninterestNoninterest expense was $131decreased $1 million to $137 million during the three months ended September 30, 2015, which was a $48March 31, 2016, compared to $138 million decrease from $179 million of noninterest expense during the three months ended September 30, 2014.March 31, 2015. The decrease during the three months ended September 30, 2015, was primarily due to decreases related to the 2014 CFPB settlement and asset resolution expense, partially offset by an increase in compensation and benefits and loan processing expense.

The $4 million increase in compensation and benefits expense for the three months ended September 30, 2015, compared to the three months ended September 30, 2014,March 31, 2016, was primarily due to a higher performance-related compensation, partially offset by a$5 million decrease in health benefits expense. Our full-time equivalent employees decreased from 2,725 at September 30, 2014 to 2,677 at September 30, 2015.

Assetasset resolution expenses decreased $14 million during the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to the positive impact from carrying lower levels of default loans, including early buyout mortgage loans.
During the three months ended September 30, 2015, loan processing expense increased $4 million to $14 million, compared to $10 million for the three months ended September 30, 2014, primarily due to higher loan originations.


67

Table of Contents

During the three months ended September 30, 2015, legal and professional expenses decreased $5 million to $10 million, compared to $15 million for the three months ended September 30, 2014, primarily due to a decrease in litigation expensesdefault servicing and consulting fees.

During the three months ended September 30, 2015, other noninterest expense decreased $37foreclosure costs, a $3 million to $13 million, compared to $50 million for the three months ended September 30, 2014, primarilydecrease in federal insurance premiums due to the $38 million CFPB settlement and penalties that occurred in 2014.

Comparison to Prior Year to Date

Total noninterest expense was $407 million during the nine months ended September 30, 2015, which was a $32 million decrease from $439 million of noninterest expense during the nine months ended September 30, 2014. The decrease during the nine months ended September 30, 2015, was primarily due to a decrease in asset resolution expense and expenses related to the CFPB settlement,an improvement our risk profile, partially offset by increasesa $7 million increase in compensation and benefits, commissions,benefit expense driven by investment in new strategic initiatives and loan processing expense.

Compensation and benefits was $178 million during the nine ended September 30, 2015, which was a $4 million increase from the nine months ended September 30, 2014, primarily due to an increase in performance-related compensation. Our full-time equivalent employees decreased from 2,725 at September 30, 2014 to 2,677 at September 30, 2015.

Commission expense, is a variable cost associated with loan originations. Commissions increased $5 million to $31 million during the nine months ended September 30, 2015, compared to $26 million in the nine months ended September 30, 2014, primarily due to an increase in the volume of loan originations. Loan originations increased to $23.9 billion for the nine months ended September 30, 2015 from $18.4 billion in the nine months ended September 30, 2014.

Asset resolution expenses decreased $30 million to $13 million during the nine months ended September 30, 2015, compared to $43 million in the nine months ended September 30, 2014, primarily due to the positive impact from carrying lower levels of default loans, including early buyout mortgage loans.

During the nine months ended September 30, 2015, loan processing expense increased $14 million to $40 million, compared to $26 million for the nine months ended September 30, 2014, primarily due to an increase in the volume of loan originations.

During the nine months ended September 30, 2015, legal and professional expenses decreased $13 million to $27 million, compared to $40 million for the nine months ended September 30, 2014, primarily due to a decrease in legal fees resulting from fewer litigation expenses and a reduction in consulting fees.

During the nine months ended September 30, 2015, other noninterest expense decreased $13 million to $40 million, compared to $53 million for the nine months ended September 30, 2014, primarily due to a decrease of expenses related to the CFPB settlement, lower advertising costs and regulatory-related expense, partially offset by an increase associated with our outstanding warrants due to a higher stock price.compensation expense.

Provision for Income Taxes

Our provision for income taxes for the three and nine months ended September 30, 2015March 31, 2016 was $24$21 million, and $70 million, respectively, compared to a benefit of $10 million and a benefit of $38$18 million during the three and nine months ended September 30, 2014, respectively. The Company’sMarch 31, 2015. Our effective tax rate for the three and nine months ended September 30, 2015March 31, 2016 was an effective tax provision rate of 34.434.3 percent, and 36.0 percent, respectively, compared to a benefit rate of (27.2) percent and a benefit rate of (32.3)36.7 percent for the three and nine months ended September 30, 2014, respectively.March 31, 2015. The effective rate for the three and nine months ended September 30, 2015March 31, 2016 differs from the combined federal and state statutory tax rate primarily due to the recognition of research and development tax credits, changes in warrants and tax exempt income.bank owned life insurance partially offset by non-deductible expenses.

SeeFor information relating to income taxes, see Note 1416 of the Notes to the Consolidated Financial Statements.Statements, herein.


68


OPERATING SEGMENTS

Overview

For detail on each segment's objectives, strategies, and priorities, please read this section in conjunction with Note 1820 of the Notes to Consolidated Financial Statements, herein, for a full understanding of our consolidated financial performance.

Effective January 1, 2016, we reorganized our reportable segments to align with our new management reporting structure and to align with our long-term strategy. All prior periods were reclassified to be consistent with the current presentation. Prior to the reorganization, representation and warranty reserves were reported in the Mortgage Servicing segment and the MSR asset and associated costs were reported in the Other segment. As a result of this change, representation and warranty reserves, as well as the MSR asset and associated costs are now reported in the Mortgage Originations segment.

The net income (loss) by operating segment is presented in the following table.table:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Mortgage Originations$56
 $15
 $200
 $69
$37
 $65
Mortgage Servicing(10) (55) (42) (79)(9) (17)
Community Banking14
 1
 29
 (131)28
 3
Other(13) 11
 (62) 61
(17) (19)
Total net income (loss)$47
 $(28) $125
 $(80)$39
 $32

Mortgage Originations

Our Mortgage Originations segment originates, acquires and sells one-to-four family residential mortgage loans. We sell the residential mortgage loans we produce into the secondary market on a whole loan basis or by securitizing the loans into mortgage-backed securities with the agencies. During 2014 and continuing into 2015, we remained one of the country's leading mortgage loan originators. We utilize production channels to originate or acquire mortgage loans and each production channel originates mortgage loan products which are underwritten to the same standards. We expect to continue to leverage technology to streamline the mortgage origination process with enhance compliance and quality controls, thereby bringing service and convenience to loan officers, brokers and correspondents. We also continue to make available to our customers various Web-based tools that facilitate the mortgage loan origination process through each of our production channels. Brokers and correspondents are able to register and lock loans, check the status of inventory, deliver documents in electronic format, generate closing documents, and request funds through the Internet.

Correspondent. In a correspondent transaction, an unaffiliated bank or mortgage company completes the loan paperwork and also supplies the funding for the loan at closing. Underwriting may be performed by the correspondent (delegated) or may be performed by us (nondelegated). After the bank or mortgage company has funded the transaction, we purchase the loan at a market price. We do not acquire loans from correspondents on a bulk basis without prior review. Instead, we perform a review of each loan, purchasing only those that were originated in accordance with our underwriting guidelines. We have active correspondent relationships with approximately 679 companies, including banks, credit unions and mortgage companies located in all 50 states.

Broker. In a broker transaction, an unaffiliated bank or mortgage brokerage company completes several steps of the loan origination process including the loan paperwork, but the loans are underwritten on a loan-level basis to our underwriting standards, and we supply the funding for the loan at closing (also known as "table funding") thereby becoming the lender of record. Currently, we have active broker relationships with approximately 517 banks, credit unions and mortgage brokerage companies located in all 50 states.

Home Lending. In a home lending transaction, loans are originated through a network of stand-alone home loan centers, as well as referrals from our Community Banking segment and the national direct-to-consumer call center. When loans are originated on a retail basis, most aspects of the lending process are completed internally including the origination documentation (inclusive of customer disclosures) as well as the funding of the transactions. At September 30, 2015, we maintained 14 loan origination centers (including four in Michigan and ten outside of Michigan). At the same time, our centralized loan processing provides efficiencies and allows lending sales staff to focus on originations.

69

Table of Contents

As of September 30, 2015, we ranked in the top 10 mortgage lenders nationwide based on our residential first mortgage loan originations. The following tables disclose residential first mortgage loan originations by channel, type and mix for each respective period.
 Three Months Ended
 September 30, 2015 June 30, 2015 March 31, 2015 December 31, 2014 September 30, 2014
 (Dollars in millions)
Correspondent$5,584
 $5,818
 $5,026
 $4,787
 $5,333
Broker1,930
 2,170
 1,829
 1,484
 1,498
Home Lending Centers353
 450
 393
 328
 349
Total$7,867
 $8,438
 $7,248
 $6,599
 $7,180
          
Purchase originations$4,357
 $3,816
 $2,648
 $3,543
 $4,460
Refinance originations3,510
 4,622
 4,600
 3,056
 2,720
Total$7,867
 $8,438
 $7,248
 $6,599
 $7,180
          
Conventional$4,452
 $5,152
 $4,616
 $4,108
 $4,392
Government1,908
 1,710
 1,351
 1,556
 1,854
Jumbo1,507
 1,576
 1,281
 935
 934
Total$7,867
 $8,438
 $7,248
 $6,599
 $7,180

The following table sets forth the net income of the Mortgage Originations segment.
 Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 2015 2014
(Dollars in millions)
Net interest income$19
 $16
 $54
 $42
Net gain on loan sales72
 52
 255
 155
Loan fees and charges16
 15
 47
 38
Other noninterest income(3) (8) 2
 (6)
Compensation and benefits(18) (17) (53) (55)
Commissions(10) (10) (33) (26)
Loan processing expense(5) (4) (15) (11)
Other noninterest expense(15) (29) (57) (68)
Net income$56
 $15
 $200
 $69
Average balances

   

  
Total loans held-for-sale$2,179
 $1,590
 $2,052
 $1,407
Total assets2,337
 1,747
 2,194
 1,559

Comparison to Prior Year Quarter

The Mortgage Originations segment net income increased $41decreased $28 million to $56$37 million during the three months ended September 30, 2015,March 31, 2016, compared to $15$65 million in the three months ended September 30, 2014,March 31, 2015, primarily due to an increasea decrease in net gain on loan sales and a decrease in other noninterest expense.

Net interest income increased to $19 million for the three months ended September 30, 2015, compared to $16 million for the three months ended September 30, 2014, primarily due to higher average balances of loans held-for-sale driven by an increase inlower mortgage loan origination volume.originations.

The increase in net gain on loan sales during the three months ended September 30, 2015, compared to the three months ended September 30, 2014 was primarily due to improved gain on sale margins and higher fallout-adjusted rate lock volume. Other noninterest income increased to a loss of $3 million for the three months ended September 30, 2015, compared to a loss of $8 million for the three months ended September 30, 2014. During the three months ended September 30, 2014, we

70

Table of Contents

had an increase in provision as a result of an increase in the number of claims expected on government loans for which we had previously executed indemnification agreements.

Other noninterest expense decreased during the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to the CFPB settlement and penalties that occurred in 2014 and lower consulting expenses.

Comparison to Prior Year to Date

The Mortgage Originations segment net income increased $131 million to $200 million during the nine months ended September 30, 2015, compared to $69 million in the nine months ended September 30, 2014. This increase was primarily due to an increase in net gain on loans sales as a result of higher fallout adjusted rate lock volume and higher lock margin.

Net interest income increased to $54 million for the nine months ended September 30, 2015, compared to $42 million for the nine months ended September 30, 2014, primarily due to higher average balances of loans held-for-sale driven by an increase in loan origination volume.

The increase in net gain on loan sales during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014 was primarily due to higher fallout-adjusted lock volume and improved gain on sales margins. Loan fees and charges increased to $47 million for the nine months ended September 30, 2015, compared to $38 million for the nine months ended September 30, 2014, primarily due to higher mortgage origination volume. Other noninterest income increased $8 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to a 2014 adjustment to the carrying value of loans that had been repurchased which were performing at the time of repurchase.

Commission expense increased $7 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014. Loan processing expense increased $4 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014. Both commission expense and loan processing expense increased as a result of higher loan origination volume. Other noninterest expense decreased $11 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to the benefit relating to the DOJ liability recorded during the nine months ended September 30, 2014 resulting from the exercise of a subjective contractual provision outside of our control which changed the estimated timing of payments.     

Mortgage Servicing

The Mortgage Servicing segment services and sub-services mortgage loans on a fee basis for others. The Mortgage Servicing segment services residential mortgages held-for-investment by the Community Banking segment and mortgage servicing rights held by the Other segment.
 Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 2015 2014
(Dollars in millions)
Net interest income$4
 $6
 $11
 $17
Loan administration12
 9
 33
 31
Representation and warranty benefit (provision)10
 (2) 16
 (6)
Other noninterest income3
 3
 9
 16
Compensation and benefits(4) (3) (12) (10)
Asset resolution
 (13) (12) (41)
Loan processing expense(7) (4) (21) (11)
Other noninterest expense(28) (51) (66) (75)
Net loss$(10) $(55) $(42) $(79)
Average balances       
Total loans with government guarantees$547
 $1,215
 $679
 $1,241
Total assets860
 1,358
 1,004
 1,379


71


Comparison to Prior Year Quarter

The Mortgage Servicing segment reported a net loss of $10$9 million for the three months ended September 30, 2015,March 31, 2016, compared to a net loss of $55$17 million for the three months ended September 30, 2014,March 31, 2015. The $8 million decrease in net loss was primarily due to decreases relating to the 2014 CFPB settlementa $4 million decrease in asset resolution expense and an improvementincrease in representation and warranty benefit.
Loan administration income improved $3 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014,net interest income. Asset resolution expense decreased primarily due to highera decrease in default servicing expenses and lower foreclosure costs. Net interest income from loans serviced for others. Representation and warranty provision improved $12 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014. This wasincreased primarily due to an increase in the number of claims expected on government loans for which we had previously executed indemnification agreements during the three months ended September 30, 2014. The remaining improvement is primarily due to lower net charge-offs driven by sustained reductions in the volume of repurchased loans.

Asset resolution expense decreased $13 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to the positive impact from carrying lower levels of default loans, including early buyout mortgage loans. Loan processing expense increased $3 million for the three months ended September 30, 2015 to $7 million, compared to a net loss of $4 million during the three months ended September 30, 2014, primarily attributable to higher expenses on loans subserviced for others. Other noninterest expense decreased to $28 million for the three months ended September 30, 2015, compared to $51 million for the three months ended September 30, 2014, primarily due to expenses relating to the CFPB settlement recorded in the prior year quarter.

Servicing of residential mortgage loans for third parties generates fee income and represents a significant business activity. We had a total average balance of serviced mortgage loans of $27.0 billion for the three months ended September 30, 2015 and $27.5 billion for the three months ended September 30, 2014, which generated net income from servicing of $12 million and $1 million, respectively, which increased primarily due to higher income on loans serviced for others. We had a total average balance of subserviced mortgage loans of $42.5 billion for the three months ended September 30, 2015 and $43.8 billion for the three months ended September 30, 2014, which generated net income on subservicing of $8 million and $6 million, respectively, which increased primarily from the default rate in loans subserviced for others.company controlled deposits.

Comparison to Prior Year to Date

The Mortgage Servicing segment reported a net loss of $42 million for the nine months ended September 30, 2015, compared to a net loss of $79 million for the nine months ended September 30, 2014, primarily due to a decrease in asset resolution, an increase in representation and warranty benefit and a decrease in the expenses related to the 2014 CFPB settlement, partially offset by an increase in loan processing expense.

Net interest income decreased to $11 million for the nine months ended September 30, 2015, compared to $17 million for the nine months ended September 30, 2014, primarily due to lower average balances of loans with government guarantees resulting from lower volumes of repurchases and higher volume of claims filed.

Representation and warranty provision improved $22 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to the provision in the nine months ended September 30, 2014 resulting from an increase in the number of claims expected on government loans for which we had previously executed indemnification agreements. The remaining improvement was primarily due to lower net charge-offs driven by sustained reductions in the volume of repurchased loans. Other noninterest income decreased to $9 million for the nine months ended September 30, 2015, compared to $16 million for the nine months ended September 30, 2014, primarily due to a benefit from a contract renegotiation achieved in 2014.

Asset resolution expense decreased $29 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to the positive impact from carrying lower levels of default loans, including early buyout mortgage loans, higher recoveries on modified loans with government guarantees and includes a benefit of an FHA indemnification release. Loan processing expense increased $10 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily attributable to higher expenses on loans subserviced for others. Other noninterest expense decreased to $66 million for the nine months ended September 30, 2015, compared to $75 million for the nine months ended September 30, 2014, primarily due to the 2014 CFPB settlement and the benefit relating to the DOJ liability estimate recorded in 2014.

Servicing of residential mortgage loans for third parties generates fee income and represents a significant business activity. At September 30, 2015 and December 31, 2014, we serviced portfolios of mortgage loans of $26.3 billion and $25.4

72


billion, respectively. We had a total average balance of serviced mortgage loans of $26.5 billion for the nine months ended September 30, 2015 and $26.8 billion for the nine months ended September 30, 2014, which generated net income from servicing of $19 million and $22 million, respectively, which increased primarily due to income from loans serviced for others.

At September 30, 2015 and December 31, 2014, we subserviced portfolios of mortgage loans of $42.3 billion and $46.7 billion, respectively. We had a total average balance of subserviced mortgage loans of $43.9 billion for the nine months ended September 30, 2015 and $42.6 billion for the nine months ended September 30, 2014, which generated net income on subservicing of $19 million and $19 million, respectively.

The following table presents the unpaid principal balance (net of write downs) of residential loans serviced and the number of accounts associated with those loans.
 September 30, 2015 December 31, 2014
 Amount Number of accounts Amount Number of accounts
 (Dollars in millions)
Residential loan servicing       
Serviced for own loan portfolio (1)
$5,707
 29,764
 $4,521
 26,268
Serviced for others26,306
 118,702
 25,427
 117,881
Subserviced for others (2)
42,282
 220,648
 46,724
 238,498
Total residential loans serviced (2)
$74,295
 369,114
 $76,672
 382,647
(1)Includes loans held-for-investment (residential first mortgage, second mortgage, and HELOC), loans held-for-sale (residential first mortgage), loans with government guarantees and repossessed assets.
(2)Does not include temporary short-term subservicing performed as a result of sales of servicing-released mortgage servicing rights. Includes repossessed assets.

Community Banking

Our Community Banking segment consists primarily of four groups: Branch Banking, Commercial and Business Banking, Warehouse Lending and Mortgage Held-for-Investment Portfolio. The groups within the Community Banking segment originate consumer loans, commercial loans and warehouse loans; accept consumer, business, and governmental deposits; and offer investment and insurance services, liquidity management products, and capital markets services. The liquidity management products include customized treasury management solutions and international wire services. Capital market services that allow for risk mitigation are offered through interest rate derivative products. At September 30, 2015, Branch Banking included 99 branches located throughout Michigan. Commercial and Business Banking includes relationship and portfolio managers throughout Michigan's major markets. Warehouse Lending offers lines of credit to other mortgage lenders nationally, allowing those lenders to fund the closing of residential first mortgage loans.

 Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 2015 2014
(Dollars in millions)
Net interest income$44
 $38
 $126
 $111
Benefit (provision) for loan losses1
 (8) 18
 (127)
Deposit fees and charges7
 6
 19
 16
Other noninterest income (loss)1
 8
 (13) (6)
Compensation and benefits(12) (13) (36) (43)
Federal insurance premiums(4) (4) (12) (12)
Other noninterest expense(23) (26) (73) (70)
Net income (loss)$14
 $1
 $29
 $(131)
Average balances       
Total loans held-for-investment$5,348
 $4,088
 $4,786
 $3,956
Total assets5,336
 4,005
 4,753
 3,945
Total deposits6,773
 6,182
 6,602
 5,873


73

Table of Contents

Comparison to Prior Year Quarter

During the three months ended September 30, 2015,March 31, 2016, the Community Banking segment reported net income of $14$28 million, compared to a net income of $1$3 million for the three months ended September 30, 2014,March 31, 2015. The increase in net income was primarily due to an improvement$11 million increase in the provisionnet gain on loan sales, a $9 million increase in benefit for loan losses and ana $7 million increase in net interest income, partially offsetincome. The gain on loan sale was primarily driven by a decrease in other noninterest income.

Net interest income increased $6the gain from the sale of $787 million unpaid principal balance of mortgage loans during the three months ended September 30, 2015, compared toMarch 31, 2016. The provision (benefit) for loan losses improved primarily resulting from a decrease in residential first mortgage loans and the three months ended September 30, 2014,sale of nonperforming, TDR and non-agency loans. Net interest income increased primarily due to strong growth in average loans held-for-investment,interest-earning assets, partially offset by a slight decrease in the net interest margin.

The provision for loan losses improved to a benefit of $1 million during the three months ended September 30, 2015, compared to a provision of $8 million for the three months ended September 30, 2014, primarily driven by the two changes in estimates, which occurred in the first quarter 2014: the evaluation of current data related to the loss emergence period on our residential mortgage loan portfolio and the evaluation of the enhanced risk associated with payment resets relating to interest-only loans. Also impacting this variance was a release of reserves previously associated with the transfer of interest-only residential first mortgage loans during the three months ended September 30, 2015, partially offset by an increase related to the growth in average loans held-for-investment loan portfolio.

All other noninterest income accounts decreased $6 million during the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to loan origination costs related to an increase in mortgage originations resulting from an increase in loans held-for-investment as we continue to grow our balance sheet.

Comparison to Prior Year to Date

During the nine months ended September 30, 2015, the Community Banking segment reported net income of $29 million, compared to a loss of $131 million for the nine months ended September 30, 2014, primarily due to an improvement in provision for loan losses and an increase in net interest income.

Net interest income increased $15 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to higher average loans held-for-investment balances.

The provision for loan losses improved to a benefit of $18 million during the nine months ended September 30, 2015, compared to a provision of $127 million during the nine months ended September 30, 2014. For the nine months ended September 30, 2015, the benefit for loan losses included a net reduction in the allowance for loan losses relating to several loan sales and transfers, including a net reduction in the allowance relating to interest-only residential first mortgage loans, partially offset by an increase related to the growth in average loans held-for-investment loan portfolio. The provision for the nine months ended September 30, 2014 was primarily driven by two changes in estimates: the evaluation of current data related to the loss emergence period and the evaluation of the enhanced risk associated with payment resets relating to the interest-only loans.    

Deposit fees and charges increased $3 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to higher debit card revenue. All other noninterest income accounts decreased $7 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to fair value adjustments on loans held-for-investment, purchased commitments and loan costs related to an increase in loan originations.

Compensation and benefits was $36 million during the nine ended September 30, 2015, which was a $7 million decrease from the nine months ended September 30, 2014, primarily due to a decrease in our full-time equivalent employees.

Other

The Other segment includes treasury functions, income and expense impact of equity and cash, the effect of eliminations of transactions between segments, tax benefits not assigned to specific operating segments, the funding revenue associated with stockholders' equity, and miscellaneous other expenses of a corporate nature. The treasury functions include administering the investment portfolio, balance sheet funding, interest rate risk management and MSR asset valuation, certain derivatives and sales into the secondary market.

74

Table of Contents

 Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 2015 2014
(Dollars in millions)
Net interest income$6
 $4
 $20
 $15
Loan administration (expense) income(3) (2) (11) (8)
Net return on mortgage servicing asset13
 1
 19
 22
Other noninterest (loss) income1
 4
 (2) 11
Noninterest expense(6) (6) (18) (17)
Income before taxes11
 1
 8
 23
Provision (benefit) for income taxes24
 (10) 70
 (38)
Net (loss) income$(13) $11
 $(62) $61
Average balances       
Total investment securities$2,358
 $1,465
 $2,296
 $1,272
Total assets3,772
 3,143
 3,712
 2,913

Net interest income includes interest on the investment securities portfolios, debt, and the net impact of derivatives used to manage interest rate sensitivity. Noninterest income includes servicing fees from MSRs net of a loan administration fee to the Mortgage Servicing segment to service the loan and the impact of hedging (see Note 11 of the Notes to the Consolidated Financial Statements, herein, for additional information regarding MSRs), gains or losses on the sale of MSRs, trading asset gains or losses and other treasury related items. Noninterest income also includes insurance income and miscellaneous fee income not allocated to other operating segments. Noninterest expense includes treasury operating expenses, certain corporate administrative and other miscellaneous expenses not allocated to other operating segments. The provision for income taxes is not allocated to the operating segments.

Comparison to Prior Year Quarter

For the three months ended September 30, 2015,March 31, 2016, the Other segment net income decreased by $23loss was $17 million, as compared to a net loss of $19 million for the three months ended September 30, 2014.March 31, 2015. The decrease in the net loss was primarily due to an increase provision forin noninterest income taxes, partially offset by an increase in net return on mortgage servicing asset.
Net interest income increased by $2related to a $1 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to growth in investment securities portfolios, partially offset by higher Federal Home Loan Bank advances as we lengthened the duration of liabilities in 2015.

Net return on mortgage servicing asset increased $12 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to reduced transaction costs, higher service fee income and the three months ended September 30, 2015 benefited from collections of contingencies held back by the purchaser relating to MSA sales in prior periods. These benefits were partially offset in the current quarter by the net impact of market-driven changes in the position.

Provision for income taxes increased $34 million for the three months ended September 30, 2015, compared to the three months ended September 30, 2014, primarily due to primarily due to higher taxable income.

We had MSR bulk sales of $6.7 billion of loans serviced for othersfair value adjustment during the three months ended September 30, 2015. We incurred $3March 31, 2016, compared to a $6 million of net transaction costsfair value decline on the sale of our MSRsHELOC loans that occurred during the three months ended September 30, 2015, which is included in net return on mortgage servicing asset on the Consolidated Statements of Operations.March 31, 2015.

Comparison to Prior Year to Date

For the nine months ended September 30, 2015, the Other segment net income decreased by $123 million, compared to the nine months ended September 30, 2014, primarily due to an increase in the provision for income taxes and a decrease in other noninterest income.


75

Table of Contents

Net interest income increased by $5 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to a higher average investment securities portfolios, partially offset by a higher average balance in Federal Home Loan Bank advances as we lengthened the duration of liabilities in 2015.

Loan administration income decreased by $3 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to charges attributable to higher prepayments in the mortgage servicing portfolio. Net return on mortgage servicing asset decreased $3 million during the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, resulting from higher prepayment speeds related to elevated mortgage refinance volumes and a net hedge loss related to an increase in market implied volatility. Other noninterest income decreased $13 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to the change in estimate of the fair value loans.

Provision for income taxes increased $108 million for the nine months ended September 30, 2015, compared to the nine months ended September 30, 2014, primarily due to higher taxable income.

We had MSR bulk sales of $13.9 billion of loans serviced for others during the nine months ended September 30, 2015. We incurred a loss of $5 million of net transaction costs on the sale of our MSRs during the nine months ended September 30, 2015, which is included in net return on mortgage servicing asset on the Consolidated Statements of Operations.


76

Table of Contents

RISK MANAGEMENT

Like all financial services companies, we engage in business activities and assume the related risks. The risks we are subject to in the normal course of business, include, but are not limited to, credit, regulatory compliance, legal, reputation, liquidity, market, operational and strategic. Our risk management activities are focused on ensuring we properly identify, measure, and manage such risks across the entire enterprise to maintain safety and soundness and maximize profitability. We hold capital to protect from the risk of unexpected loss.

A comprehensive discussion of risk management and capital matters affecting us can be found in the Risk Factors section included in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2014.2015. Some of the more significant processes used to manage and control credit, liquidity, market, operational and capital risks are described in the following paragraphs.

Credit Risk

Credit risk is the risk of loss to us arising from an obligor’s inability or failure to meet contractual payment or performance terms. Like other financial services institutions, we make loans, extend credit, purchase securities, and enter into financial derivative contracts, all of which have related credit risk. The majority of our credit risk is associated with lending activities, as the acceptance and management of credit risk is central to profitable lending.

Mortgage Originations

Our Mortgage Originations segment originates, acquires and sells one-to-four family residential mortgage loans. We sell substantially all of the residential mortgage loans we produce into the secondary market on a whole loan basis or securitizing the loans into mortgage-backed securities with the agencies. We utilize production channels to originate or acquire mortgage loans and each production channel originates mortgage loan products which are underwritten to the same standards. We expect to continue to leverage technology to streamline the mortgage origination process, thereby bringing service and convenience to brokers and correspondents. We also continue to make available to our customers various web-based tools that facilitate the mortgage loan origination process through each of our production channels. Brokers and correspondents are able to register and lock loans, check the status of inventory, deliver documents in electronic format, generate closing documents, and request funds through the Internet. Funding for our Mortgage Originations segment is provided primarily by deposits and borrowings.

Correspondent. In a correspondent transaction, an unaffiliated bank or mortgage company completes the loan paperwork and also supplies the funding for the loan at closing. After the bank or mortgage company has funded the transaction, we purchase the loan at a market price. We perform a full review of each loan, whether purchased in bulk or not, purchasing only those that were originated in accordance with our underwriting guidelines. We have active correspondent relationships with 690 companies, including banks, credit unions and mortgage companies located in all 50 states.

Broker. In a broker transaction, an unaffiliated bank or mortgage brokerage company completes several steps of the loan origination process including the loan paperwork, but the loans are underwritten on a loan-level basis to our underwriting standards and we supply the funding for the loan at closing (also known as "table funding") thereby becoming the lender of record. Currently, we have active broker relationships with 508 Mortgage brokers, credit unions and mortgage brokerage companies located in all 50 states.

Home Lending. In a home lending transaction, loans are originated through our nationwide network of stand-alone home loan centers, as well as referrals from our Community Banking segment and the national direct to consumer call center. When loans are originated on a retail basis, most aspects of the lending process are completed internally, including the origination documentation (inclusive of customer disclosures) as well as the funding of the transactions. At March 31, 2016, we

maintained 26 retail locations (including two in Michigan and 17 outside of Michigan). At the same time, our centralized loan processing provides efficiencies and allows lending sales staff to focus on originations.
As of December 31, 2015, we are the 12th largest national originator of mortgage loans based on our residential first mortgage loan originations. The following tables disclose residential first mortgage loan originations by channel, type and mix for each respective period:
 Three Months Ended March 31, 2016
 March 31, 2016 December 31, 2015 September 30, 2015 June 30, 2015 March 31, 2015
 (Dollars in millions)
Correspondent$4,761
 $4,115
 $5,584
 $5,818
 $5,026
Broker1,270
 1,406
 1,930
 2,170
 1,829
Retail312
 294
 353
 450
 393
Total$6,343
 $5,815
 $7,867
 $8,438
 $7,248
          
Purchase originations$2,688
 $2,875
 $4,357
 $3,816
 $2,648
Refinance originations3,655
 2,940
 3,510
 4,622
 4,600
Total$6,343
 $5,815
 $7,867
 $8,438
 $7,248
          
Conventional$3,799
 $3,351
 $4,452
 $5,152
 $4,616
Government1,525
 1,416
 1,908
 1,710
 1,351
Jumbo1,019
 1,048
 1,507
 1,576
 1,281
Total$6,343
 $5,815
 $7,867
 $8,438
 $7,248

Mortgage Servicing

The Mortgage Servicing segment services and subservices mortgage loans for others on a fee for service basis and may also collect ancillary fees and earn income through the use of noninterest bearing escrows. The Mortgage Servicing segment services residential mortgages for our own held-for-investment loan portfolio in the Community Banking segment for which it earns revenue via an intercompany service fee allocation. The segment also services and subservices loans for others, which primarily includes servicing Agency loans. Revenue for those serviced and subserviced loans is earned on a contractual fee basis, with the fees varying based on our responsibilities and the status of the underlying loans.

The following table presents the unpaid principal balance (net of write downs) of residential loans serviced and the number of accounts associated with those loans. We are a top 25 mortgage servicer in the nation.
 March 31, 2016 December 31, 2015
 Amount Number of accounts Amount Number of accounts
 (Dollars in millions)
Residential loan servicing       
Serviced for own loan portfolio (1)
$5,293
 29,078
 $6,088
 30,683
Serviced for others26,613
 118,768
 26,145
 118,662
Subserviced for others (2)
37,714
 192,423
 40,244
 211,740
Total residential loans serviced (2)
$69,620
 340,269
 $72,477
 361,085
(1)Includes loans held-for-investment (residential first mortgage, second mortgage, and HELOC), loans held-for-sale (residential first mortgage), loans with government guarantees and repossessed assets.
(2)Does not include temporary short-term subservicing performed as a result of sales of servicing-released mortgage servicing rights. Includes repossessed assets.


Loans held-for-investment

Loans held-for-investment increaseddecreased from $4.4$6.4 billion at December 31, 2014,2015, to $5.5$5.6 billion at September 30, 2015,March 31, 2016, primarily due to increases in warehouse, residential first mortgage and HELOC loans. Warehouse loans increased $242 million, primarily led by higher line utilization and new accounts. Further, this was due to anloan sales. Our commercial loan portfolio remained flat as the increase in residential first mortgageour commercial real estate and commercial and industrial loans as we retained certain residential first mortgage loan production on the balance sheet and to an increasewas offset by a decline in HELOC loans primarily due to purchases of HELOC loans during 2015.

Loans held-for-investment include $132 million and $211 million of loans accounted for under the fair value option at September 30, 2015 and December 31, 2014, respectively.our outstanding warehouse lines.

For information relating to the concentration of credit of our loans held-for-investment, see Note 5 of the Notes to the Consolidated Financial Statements, herein.

Residential first mortgage loans. We offeroriginate or purchase various types of conforming and non-conforming fixed and adjustable rate loans for non-conforming loan amountsunderwritten using Fannie Mae and Freddie Mac guidelines for the purpose of purchasing or refinancing owner occupied and second home properties. Our underwriting guidelines were designed with the intent to minimize layered risk, and meet the Ability to Repay. The LTV requirements vary depending on occupancy, property type, loan amount, and FICO. Loans with LTVs exceeding 80 percent are required to obtain mortgage insurance. We generally originate loans that meet accepted secondary market underwriting standards. We also originate adjustable rate mortgage ("ARM"), fixed rate mortgage, and high cost area mortgage loans held-for-investment using Fannie Mae and Freddie Mac guidelines. The debt-to-income ratio and documentation requirements were determined by the automated underwriting system.

At September 30, 2015,March 31, 2016, the largest geographic concentrations of our residential first mortgage loans in our held-for-investment portfolio were in California, Florida, and Michigan, which represented 59.550.6 percent of such loans outstanding.


77

Table of Contents

The following table identifies our held-for-investment residential mortgages by major category, at September 30, 2015March 31, 2016 and December 31, 2014.2015:
Unpaid Principal Balance (1)
 Average Note Rate Average Original FICO Score 
Average Current FICO Score (2)
 Weighted Average Maturity (months) Average Original LTV Ratio 
Housing Price Index LTV, as recalculated (3)
Unpaid Principal Balance (1)
 Average Note Rate Average Original FICO Score 
Average Current FICO Score (2)
 Weighted Average Maturity (months) Average Original LTV Ratio 
Housing Price Index LTV, as recalculated (3)
September 30, 2015(Dollars in millions)
March 31, 2016(Dollars in millions)
Residential first mortgage loans                          
Amortizing$2,608
 3.55% 751
 749
 303
 68.0% 63.6%$2,315
 3.50% 753
 753
 314
 68.1% 60.4%
Interest-only (4)
97
 3.49% 743
 732
 291
 66.4% 64.2%63
 3.68% 755
 758
 322
 61.3% 53.4%
Other (5)
1
 8.59% 610
 669
 258
 77.8% 80.0%11
 3.42% 709
 729
 266
 68.8% 61.0%
Total residential first mortgage loans$2,706
 3.55% 750
 748
 302
 67.9% 63.6%$2,389
 3.50% 753
 753
 314
 67.9% 60.2%
                          
December 31, 2014             
December 31, 2015             
Residential first mortgage loans                          
Amortizing$1,540
 3.79% 714
 715
 292
 75.7% 70.6%$2,999
 3.52% 752
 752
 304
 68.3% 62.5%
Interest-only (4)
628
 3.63% 727
 738
 263
 74.0% 80.1%64
 3.48% 753
 755
 320
 62.0% 55.1%
Other (5)
34
 3.19% 714
 715
 282
 69.9% 87.4%13
 3.29% 710
 728
 268
 69.0% 62.1%
Total residential first mortgage loans$2,202
 3.73% 718
 721
 283
 75.2% 73.6%$3,076
 3.52% 752
 752
 304
 68.2% 62.4%
(1)Unpaid principal balance, net of write downs, does not include premiums or discounts.
(2)Current FICO scores obtained at various times during the ninethree months ended September 30, 2015.March 31, 2016.
(3)The HPI LTV is updated from the original LTV based on Metropolitan Statistical Area-level OFHEO data as of June 30,December 31, 2015.
(4)Includes only those loans that are currently in the interest-only phase of repayment. Loans originated as interest-only that are now amortizing are included in amortizing loans.
(5)Primarily Option ARMs.
        
    

78


The following table identifies our residential first mortgage loans held-for-investment by major category, at September 30, 2015.March 31, 2016:
September 30, 2015
Unpaid Principal Balance (1)
 Average Note Rate Average Original FICO Score 
Average Current FICO Score (2)
 Weighted Average Maturity (months) Average Original LTV Ratio 
Housing Price Index LTV, as recalculated (3)
March 31, 2016
Unpaid Principal Balance (1)
 Average Note Rate Average Original FICO Score 
Average Current FICO Score (2)
 Weighted Average Maturity (months) Average Original LTV Ratio 
Housing Price Index LTV, as recalculated (3)
(Dollars in millions)  (Dollars in millions)  
Residential first mortgage loans                          
Amortizing                          
3/1 ARM$65
 3.55% 704
 703
 228
 75.6% 58.3%$62
 3.72% 706
 703
 221
 75.6% 57.0%
5/1 ARM833
 3.11% 755
 755
 320
 64.5% 58.7%804
 3.14% 756
 757
 317
 64.5% 56.1%
7/1 ARM733
 3.35% 767
 768
 353
 66.2% 63.4%863
 3.31% 766
 766
 349
 67.4% 61.1%
Other ARM34
 3.47% 708
 710
 245
 73.6% 58.6%141
 3.44% 756
 755
 335
 73.7% 55.9%
Fixed mortgage loans943
 4.09% 739
 733
 256
 71.8% 68.6%445
 4.48% 728
 725
 250
 73.1% 67.3%
Total amortizing2,608
 3.55% 751
 749
 303
 68.0% 63.6%2,315
 3.50% 753
 753
 314
 68.1% 60.4%
Interest-only(4)             63
 3.68% 755
 758
 322
 61.3% 53.4%
3/1 ARM11
 3.32% 715
 692
 243
 73.5% 76.3%
5/1 ARM35
 3.24% 730
 703
 253
 73.6% 78.2%
7/1 ARM1
 2.70% 686
 759
 255
 56.0% 56.9%
Other ARM42
 3.17% 769
 773
 343
 57.6% 46.1%
Other interest-only8
 6.49% 717
 709
 272
 71.6% 79.0%
Total interest-only (4)
97
 3.49% 743
 732
 291
 66.4% 64.2%
Other (5)
1
 8.59% 610
 669
 258
 77.8% 80.0%11
 3.42% 709
 729
 266
 68.8% 61.0%
Total residential first mortgage loans$2,706
 3.55% 750
 748
 302
 67.9% 63.6%$2,389
 3.50% 753
 753
 314
 67.9% 60.2%
(1)Unpaid principal balance, net of write downs, does not include premiums or discounts.
(2)Current FICO scores obtained at various times during the ninethree months ended September 30, 2015.March 31, 2016.
(3)The HPI LTV is updated from the original LTV based on Metropolitan Statistical Area-level OFHEO data as of June 30,December 31, 2015.
(4)Includes only those loans that are currently in the interest-only phase of repayment. Loans originated as interest-only that are now amortizing are included in amortizing loans.
(5)Primarily Option ARMs.

Adjustable-rate mortgage loans. Adjustable rate mortgage ("ARM") loans held-for-investment were originated using Fannie Mae and Freddie Mac guidelines as a base framework, and the debt-to-income ratio guidelines and documentation typically followed the automated underwriting system guidelines. Our underwriting guidelines were designed with the intent to minimize layered risk. The maximum ratios allowable for purposes of both the LTV ratio and the combined loan-to-value ("CLTV") ratio, which includes second mortgages on the same collateral, was 95 percent, but subordinate (or second mortgage) financing was not allowed over a 95 percent LTV ratio. At a 95 percent LTV ratio with private mortgage insurance, the minimum acceptable FICO score, or the "floor," was 620, and at lower LTV ratio levels, the FICO floor was also 620.
    
Set forth below as of September 30, 2015,March 31, 2016, are the amounts of the ARM loans in our held-for-investment loan portfolio with interest rate reset dates in the periods noted. As noted in the above table, loans may reset more than once over a three-year period and nonperforming loans do not reset while in the nonperforming status. Accordingly, the table below may include the same loans in more than one period. In addition, the table below excludes purchased loan portfolios.
1st Quarter
 
2nd Quarter
 
3rd Quarter
 
4th Quarter
1st Quarter
 
2nd Quarter
 
3rd Quarter
 
4th Quarter
(Dollars in millions)(Dollars in millions)
2015 (1)
N/A N/A N/A $134
2016$143
 $151
 $154
 146
2016 (1)
N/A $124
 $137
 $124
2017147
 155
 156
 148
$130
 135
 138
 127
2018131
 137
 141
 129
Later years (2)
345
 591
 882
 703
175
 269
 283
 260
(1)ReflectReflects loans that have reset through September 30, 2015.March 31, 2016.
(2)Later years reflect one reset period per loan.


79

Table of Contents

Second mortgage loans. The majority of second mortgages we currently originate wereare closed in conjunction with the closing of the residential first mortgages originated by us. We generally requiredrequire the same levels of documentation and ratios as with our residential first mortgages. Our current allowable debt-to-income ratio for approval of second mortgages is capped at 43 percent. We currently limit the maximum CLTV to 80 percent and FICO scores to a minimum of 680. Current fixed rate loans are available with terms up to 15 years. The second mortgage loans require full documentation and are underwritten and priced to ensure high credit quality and loan profitability.


Home Equity Line of Credit loans. CurrentUnderwriting guidelines for our HELOC guidelines and pricing parametersoriginations have been established to attract higher credit quality loans with long-term profitability. The minimum FICO is 680, maximum CLTV up to 89 percent, and the maximum debt-to-income ratio is 43 percent. HELOCs are adjustable-rate interest-only home equity line of credit loans that generally withcontain a 10-year interest-only draw period followed by a 20-year amortizing period.

We also offer HELOC loans for a term period of five to 15 years to repay. The minimum FICO is 680, maximum CLTV up to 89 percent, and the maximum debt-to-income ratio is 43 percent.

Set forth below is a table describing Included in HELOC loans are interest-only loans. At March 31, 2016, the characteristicsunpaid principal balance of theour interest-only mortgage loans in our held-for-investment portfolio at September 30, 2015, by year of origination.
Year of Origination2005 and Prior 2006 2007 2008 to 2012 Post 2013 Total / Weighted Average
 (Dollars in millions)
Unpaid principal balance (1)
$36
 $5
 $17
 $1
 $38
 $97
Average current note rate3.40% 3.42% 4.48% 3.00% 3.15% 3.49%
Average original FICO score728
 701
 726
 688
 770
 743
Average current FICO score (2)
698
 698
 718
 642
 776
 732
Average original LTV ratio74.6% 64.3% 71.9% 64.9% 56.9% 66.4%
Housing Price Index LTV, as recalculated (3)
77.3% 64.2% 82.1% 62.4% 44.5% 64.2%
Underwritten with low or stated income documentation39.0% 49.0% 67.0% % % 28.0%
(1)Unpaid principal balance (net of write downs) does not include premiums or discounts.
(2)Current FICO scores obtained at various times during the nine months ended September 30, 2015.
(3)
The HPI LTV is updated from the original LTV based on Metropolitan Statistical Area-level OFHEO data as of June 30, 2015.

We sold or transferred approximately $600 million of interest-only mortgage loans from our held-for-investment portfolio during the nine months ended September 30, 2015 as part of a concerted effort to de-risk our balance sheet and reduce the costs associated with nonperforming and higher risk assets.was $63 million.

Set forth below is a table describing the amortization date and payment shock of interest-only mortgage loans at the dates indicated in our held-for-investment mortgage portfolio at September 30, 2015.
 2015 2016 2017 2018 Thereafter Total / Weighted Average
Unpaid principal balance (millions) (1)
$35
 $4
 $18
 $
 $40
 $97
Weighted average rate3.39% 3.90% 4.28% 7.00% 3.15% 1.22%
Average original monthly payment per loan (dollars)$1,375
 $1,423
 $2,554
 $2,426
 $298
 $612
Average current monthly payment per loan, primarily interest-only (dollars)$749
 $959
 $1,778
 $2,426
 $163
 $358
Average amortizing payment per loan, principal plus interest (dollars)$1,517
 $1,643
 $2,892
 $2,086
 $369
 $710
Loan count133
 15
 39
 1
 608
 796
Payment shock (dollars) (2)
$819
 $807
 $1,218
 $
 $199
 $573
Payment shock (percent)109.0% 84.0% 69.0% % 122.0% 160.0%
(1)Unpaid principal balance, net of write downs, does not include premiums or discounts.
(2)Represents difference between current payment and new payment.

80

Table of Contents

Commercial loans held-for-investment. During the ninethree months ended September 30, 2015,March 31, 2016, we have continued to grow our longer term commercial loan portfolio.real estate and commercial and industrial loans. Our Commercial and Business Banking group includes relationships with relationship managers throughout Michigan's major markets. Our commercial loans held-for-investment totaled $2.2$2.7 billion at September 30, 2015both March 31, 2016 and $1.8 billion at December 31, 20142015. The portfolio consists of three loan types: commercial real estate, commercial and industrial, and warehouse loans, each of which is discussed in more detail below.

The following table identifies the commercial loans held-for-investment portfolio by loan type and selected criteria at September 30, 2015March 31, 2016 and December 31, 2014.2015:
Commercial Loans Held-for-Investment
September 30, 2015December 31, 2014March 31, 2016December 31, 2015
BalanceAverage Note RateBalanceAverage Note RateBalanceAverage Note RateBalanceAverage Note Rate
(Dollars in millions)  (Dollars in millions)
Commercial real estate loans:      
Fixed rate$55
5.0%$81
5.1%$51
4.9%$52
4.9%
Adjustable rate655
2.8%542
2.9%804
3.0%769
2.8%
Total commercial real estate loans710
 623
 855
 821
 
Net deferred fees and other(3) (3) (4) (7) 
Total commercial real estate loans, net$707
 $620
 $851
 $814
 
Commercial and industrial loans:  
Fixed rate$30
3.9%$28
4.3%$47
4.8%$44
4.7%
Adjustable rate467
3.8%408
3.4%529
3.3%512
3.0%
Total commercial and industrial loans497
 436
 576
 556
 
Net deferred fees and other(4) (7) (5) (4) 
Total commercial and industrial loans, net$493
 $429
 $571
 $552
 
Warehouse loans:  
Adjustable rate$1,038
3.3%$789
3.8%$1,301
3.5%$1,367
3.4%
Net deferred fees and other(27) (20) (19) (31) 
Total warehouse loans, net$1,011
 $769
 $1,282
 $1,336
 
Total commercial loans:  
Fixed rate$85
4.6%$109
4.8%$98
4.9%$96
4.8%
Adjustable rate2,160
3.3%1,739
3.3%2,634
3.3%2,648
3.1%
Total commercial loans2,245
 1,848
 2,732
 2,744
 
Net deferred fees and other(34) (30) (28) (42) 
Total commercial loans, net$2,211
 $1,818
 $2,704
 $2,702
 


81


Commercial real estate loans. Our commercial real estate held-for-investment loan portfolio is comprised of loans that are collateralized by real estate properties intended to be income-producing in the normal course of business.

The following table discloses our total unpaid principal balance (net of write downs) of commercial real estate held-for-investment loans by geographic concentration and collateral type at September 30, 2015.March 31, 2016:
 State   State  
Collateral Type Michigan California Other Total (1) Michigan California Florida Other Total (1)
 (Dollars in millions) (Dollars in millions)
Office $156
 $8
 $
 $164
 $118
 $9
 $27
 $21
 $175
Retail 93
 9
 30
 132
 153
 7
 
 
 160
Apartments 88
 
 8
 96
 104
 
 
 14
 118
Industrial 66
 10
 6
 82
 80
 10
 
 5
 95
Special purpose 83
 1
 1
 
 85
Hotel/motel 49
 
 
 
 49
Shopping center 35
 
 
 35
 41
 
 
 
 41
Senior living facility 31
 
 
 31
 35
 
 
 
 35
Single family residence, which includes land 35
 
 
 
 35
Other 158
 1
 11
 170
 40
 12
 
 10
 62
Total $627
 $28
 $55
 $710
 $738
 $39
 $28
 $50
 $855
Percent 88.3% 3.9% 7.8% 100.0% 86.3% 4.6% 3.3% 5.8% 100.0%
(1)Unpaid principal balance, net of write downs, does not include premiums or discounts.

Commercial and industrial loans. Commercial and industrial held-for-investment loan facilities typically include lines of credit and term loans to financial service, small orand middle market businesses for use in normal business operations to finance working capital needs, owner occupied real estate loans, equipment purchases, and expansion projects. Most of our commercial and industrial loans earn interest at a variable rate and we offer our customers the ability to enter into interest rate swaps for which we offset our risk by entering into offsetting market trades.
    
Warehouse lending. We also offer warehouse lines of credit to other mortgage lenders. These allow the lender to fund the closing of residential first mortgage loans. Each extension or draw-down on the line is collateralized by the residential first mortgage loans being funded.funded and is paid off once the loan is sold to an outside investor which may include ourselves. Underlying mortgage loans are predominately originated using the agencies' underwriting standards. We believe we are increasing market share in warehouse, as our operating model has fundamentally changed. Where once we were the primary purchaser of loans funded by our warehouse lending now,market through our strategic initiative to increase lending to customers who originate loans purchased by other investors represent the majority of our fundings. These lines of credit are, in most cases, personally guaranteed by one or more principal officers of the borrower.they then sell to outside third party investors. The aggregate committed amount of adjustable rate warehouse lines of credit granted to other mortgage lenders at September 30,both March 31, 2016 and December 31, 2015 was $2.1$2.3 billion, of which $1.0$1.3 billion was outstanding, compared to $1.6 billion committed at December 31, 2014, of which $0.8 billion was outstanding.
 
Credit Quality

Management considers a number of qualitative and quantitative factors in assessing the level of itsour allowance for loan losses. See the section captioned "Allowance for Loan Losses" in this discussion. As illustrated in the following tables, trends in certain credit quality characteristics such as nonperforming loans and past due statistics have recently stabilized or even begun to showshown signs of improvement. This is predominantly a result of the nonperforming and TDR loan sales, as well as run off of the legacy portfolios and the addition of new loans with strong credit characteristics to the held-for-investment portfolio.

    

82


The following table sets forth certain information about our nonperforming assets as of the end of each of the last five quarters.quarters:

NONPERFORMING LOANS AND ASSETS
September 30,
2015
 June 30,
2015
 March 31,
2015
 December 31,
2014
 September 30,
2014
March 31,
2016
 December 31,
2015
 September 30,
2015
 June 30,
2015
 March 31,
2015
(Dollars in millions)(Dollars in millions)
Nonperforming loans held-for-investment$37
 $41
 $55
 $74
 $72
$27
 $31
 $37
 $41
 $56
Nonperforming TDRs6
 11
 18
 29
 18
6
 7
 6
 11
 18
Nonperforming TDRs at inception but performing for less than six months20
 13
 10
 17
 17
20
 28
 20
 13
 10
Total nonperforming loans held-for-investment (1)
63
 65
 83
 120
 107
53
 66
 63
 65
 84
Real estate and other nonperforming assets, net17
 18
 17
 19
 27
Real estate and other nonperforming assets14
 17
 17
 18
 16
Nonperforming assets held-for-investment, net$80
 $83
 $100
 $139
 $134
$67
 $83
 $80
 $83
 $100
Ratio of nonperforming assets to total assets0.64% 0.69% 0.87% 1.41% 1.39%0.49% 0.61% 0.64% 0.69% 0.87%
Ratio of nonperforming loans held-for-investment to loans held-for-investment1.15% 1.22% 1.81% 2.71% 2.56%0.95% 1.05% 1.15% 1.22% 1.81%
Ratio of allowance for loan losses to loans held-for-investment (2)
3.66% 4.31% 5.69% 7.01% 7.60%2.93% 3.00% 3.66% 4.31% 5.69%
Ratio of net charge-offs to average loans held-for-investment (annualized) (2)
1.84% 1.49% 3.97% 0.91% 1.36%0.86% 0.62% 1.84% 1.49% 3.97%
Ratio of nonperforming assets to loans held-for-investment and repossessed assets1.45% 1.55% 2.15% 3.12% 3.18%1.20% 1.32% 1.45% 1.55% 2.15%
Ratio of nonperforming assets to Tier 1 capital + allowance for loan losses4.15% 5.12% 5.03% 5.42% 6.62%
 
(1)
Does not include nonperforming loans held-for-sale of $6 million, $12 million, $14 million, $14 million and $19 million $15 million and $15 million at March 31, 2016, December 31, 2015, September 30, 2015, June 30, 2015 Decemberand March 31, 2014 and September 30, 2014,2015, respectively.
(2)Excludes loans carried under the fair value option.

Past due loans held-for-investment

For all classesportfolios within the consumer and commercial loan portfolio, loans are placed on nonaccrual status when any portion of principal or interest is 90 days past due (or nonperforming), or earlier when we become aware of information indicating that collection of principal and interest is in doubt. While it is the goal of management to collect on loans, we attempt to work out a satisfactory repayment schedule or modification with past due borrowers and will undertake foreclosure proceedings if the delinquency is not satisfactorily resolved. Our practices regarding past due loans are designed to both assist borrowers in meeting their contractual obligations and minimize losses incurred by the bank. When a loan is placed on nonaccrual status, the accrued interest income is reversed. Loans return to accrual status when principal and interest become current and are anticipated to be fully collectible. At September 30, 2015,March 31, 2016, we had $84$64 million of loans held-for-investment that were determined to be past due loans.loans held-for-investment. Of those past due loans, $63$53 million loans were nonperforming. At December 31, 2015, we had $80 million of loans were nonperforming held-for-investment. At December 31, 2014, we had $164 million of loans held-for-investment that were determined to be past due loans.loans held-for-investment. Of those past due loans, $120$66 million of loans were nonperforming. The decrease from December 31, 20142015 to September 30, 2015March 31, 2016 was primarily due to the sale of nonperforming residential first mortgage loans.

Consumer loans. As of September 30, 2015,March 31, 2016, nonperforming consumer loans decreased from December 31, 2014,2015, primarily due to the sale of nonperforming residential first mortgage loans. Net charge-offs in consumer loans totaled $21 million and $81$12 million for the three and nine months ended September 30, 2015, respectively,March 31, 2016, compared to $13$42 million three months ended March 31, 2015, primarily due to the charge-offs of $6 million and $34$36 million related to the sale or transfer of loans during the three months ended March 31, 2016 and March 31, 2015, respectively.

Commercial loans. As of March 31, 2016, nonperforming commercial loans totaled $1 million, compared to $2 million at December 31, 2015. There were no net charge-offs in commercial loans for the three months ended March 31, 2016, compared to recoveries of $2 million for the three and nine months ended September 30, 2014, respectively. The increase was primarily due to charge-offs related to the sale of nonperforming residential first mortgage loans.March 31, 2015.


83

Table of Contents

The following table sets forth information regarding past due loans held-for-investment at the dates listed.listed:
Days Past DueSeptember 30,
2015
 December 31,
2014
March 31,
2016
 December 31,
2015
(Dollars in millions)(Dollars in millions)
30 – 59 days      
Consumer loans      
Residential first mortgage$8
 $29
$5
 $7
Second mortgage1
 1
1
 
HELOC4
 4
2
 2
Other
 1
Total 30-59 days past due13
 34
8
 10
60 – 89 days      
Consumer loans      
Residential first mortgage
5
 8
2
 3
Second mortgage
 1
HELOC3
 1
1
 1
Total 60-89 days past due8
 10
3
 4
90 days or greater      
Consumer loans      
Residential first mortgage51
 115
41
 53
Second mortgage1
 2
2
 2
HELOC7
 3
9
 9
Other1
 
Commercial loans      
Commercial and industrial3
 
1
 2
Total 90 days or greater past due (1) (2)
63
 120
Total 90 days or greater past due (1)
53
 66
Total past due loans$84
 $164
$64
 $80
(1)Includes loans carried under the fair value option of $9 million and $5 million at September 30, 2015 and December 31, 2014, respectively.
(2)Includes performing nonaccrual loans that are less than 90 days delinquent and for which interest can notcannot be accrued.

The $79$16 million decrease in total past due loans at September 30, 2015,March 31, 2016, compared to December 31, 20142015 was primarily driven bydue to improved asset quality coupled with the sale of $411$6 million unpaid principal balance of lower performingnonperforming residential first mortgage loans during the nine monthsthree month period ended September 30, 2015.March 31, 2016. The 30 to 59 days past due loans decreased to $13$8 million at September 30, 2015,March 31, 2016, compared to $34$10 million at December 31, 2014,2015, primarily driven bydue to improved asset quality, the sale of nonperforming loans and growth in higher quality residential mortgage loans.quality.
 

84


The following table sets forth information regarding loans held-for-investment and nonperforming loans (i.e., greater than 90 days or greater past due loans) as to which we have ceased accruing interest.interest:
September 30, 2015March 31, 2016
Loans
Held-for-Investment
 
Nonaccrual
Loans
 
As a % of
Loan
Specified
Portfolio
 
As a % of
Nonaccrual
Loans
Loans
Held-for-Investment
 
Nonaccrual
Loans
 
As a % of
Loan
Specified
Portfolio
 
As a % of
Nonaccrual
Loans
(Dollars in millions)(Dollars in millions)
Consumer loans              
Residential first mortgage$2,726
 $51
 1.9% 80.9%$2,410
 $41
 1.7% 77.3%
Second mortgage140
 1
 0.7% 1.6%129
 2
 1.6% 3.8%
HELOC405
 7
 1.7% 11.1%366
 9
 2.5% 17.0%
Other consumer32
 1
 3.1% 1.6%31
 
 % %
Total consumer loans3,303
 60
 1.8% 95.2%2,936
 52
 1.8% 98.1%
Commercial loans              
Commercial real estate707
 
 % %851
 
 % %
Commercial and industrial493
 3
 0.6% 4.8%571
 1
 0.2% 1.9%
Warehouse lending1,011
 
 % %1,282
 
 % %
Total commercial loans2,211
 3
 0.1% 4.8%2,704
 1
 % 1.9%
Total loans (1)
$5,514
 $63
 1.1% 100.0%$5,640
 $53
 0.9% 100.0%
Less allowance for loan losses(197)      (162)      
Total loans held-for-investment, net$5,317
      $5,478
      
(1)Includes $9$12 million of nonaccrual loans carried under the fair value option at September 30, 2015.March 31, 2016.

Troubled debt restructurings (held-for-investment)

The following table provides a summary of TDRs by performing status:
 TDRs Held-for-Investment
 Performing Nonperforming Total
 (Dollars in millions)
March 31, 2016     
Consumer loans (1)
$75
 $25
 $100
Commercial loans (2)

 1
 1
Total TDRs$75
 $26
 $101
December 31, 2015     
Consumer loans (1)
$101
 $35
 $136
Commercial loans (2)

 
 
Total TDRs$101
 $35
 $136
(1)Consumer loans include: residential first mortgage, second mortgage, HELOC and other consumer loans. The allowance for loan losses on consumer TDR loans totaled $12 million and $15 million at March 31, 2016 and December 31, 2015, respectively.
(2)Commercial loans include: commercial real estate, commercial and industrial and warehouse loans.
Troubled debt restructurings ("TDRs") are modified loans in which a borrower demonstrates financial difficulties and for which a concession has been granted. The decrease in our total TDR loans at September 30, 2015,March 31, 2016, compared to December 31, 20142015 was primarily due to the sale of TDR loan sales.loans during three months ended March 31, 2016. Nonperforming TDRs were 41.649.9 percent and 37.953.4 percent of total nonperforming loans at September 30, 2015March 31, 2016 and December 31, 20142015, respectively.

Nonperforming TDRs are included in nonaccrual loans and performingloans. TDRs remain in nonperforming status until a borrower has made at least six consecutive months of payments under the modified terms. Performing TDRs are excluded from nonaccrual loans because it is reasonably assured that all contractual principal and interest due under the restructured terms will be collected. Within consumer nonperforming loans, residential first mortgage TDRs were 39.740.9 percent of residential first mortgage nonperforming loans at September 30, 2015,March 31, 2016, compared to 37.550.5 percent at December 31, 2014. The level of modifications that was determined to be TDRs in these portfolios is expected to result in elevated nonperforming loan levels for longer periods because nonperforming TDRs remain in nonperforming status until a borrower has made at least six consecutive months of payments under the modified terms or ultimate resolution occurs. TDRs primarily reflect our loss mitigation efforts to proactively work with borrowers having difficulty making their payments.2015.
 TDRs Held-for-Investment
 Performing Nonperforming Total
 (Dollars in millions)
September 30, 2015     
Consumer loans (1)
$97
 $26
 $123
Commercial loans (2)

 
 
Total TDRs$97
 $26
 $123
December 31, 2014     
Consumer loans (1)
$361
 $46
 $407
Commercial loans (2)
1
 
 1
Total TDRs$362
 $46
 $408
(1)Consumer loans include: residential first mortgage, second mortgage, HELOC and other consumer loans. The allowance for loan losses on consumer TDR loans totaled $16 million and $81 million at September 30, 2015 and December 31, 2014, respectively.
(2)Commercial loans include: commercial real estate, commercial and industrial and warehouse loans.

85

Table of Contents

The $285$35 million decrease in TDRs loans at September 30, 2015,March 31, 2016, compared to December 31, 20142015 was primarily due to the sale of $31 million TDR loans during the ninethree months ended September 30, 2015.March 31, 2016.

The following table sets forth the activity during each of the periods presented with respect to performing TDRs and nonperforming TDRs.TDRs:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
Performing(Dollars in millions)(Dollars in millions)
Beginning balance$108
 $372
 $362
 $383
$101
 $362
Additions16
 10
 67
 28
5
 27
Transfer to nonperforming TDR(7) (5) (12) (20)(2) (4)
Transfer from nonperforming TDR1
 1
 1
 5
2
 
Principal repayments(1) (2) (3) (5)(1) (1)
Reductions (1)
(20) (10) (318) (25)(30) (273)
Ending balance$97
 $366
 $97
 $366
$75
 $111
Nonperforming          
Beginning balance$24
 $34
 $46
 $47
$35
 $46
Additions3
 4
 13
 11
4
 3
Transfer from performing TDR7
 5
 12
 20
2
 4
Transfer to performing TDR(1) (1) (1) (5)(2) 
Principal repayments
 
Reductions (1)
(7) (7) (44) (38)(13) (25)
Ending balance$26
 $35
 $26
 $35
$26
 $28
(1)Includes loans paid in full or otherwise settled, sold or charged-off.

Allowance for Loan Losses

The allowance for loan losses represents management's estimate of probable losses that are inherent in our loans held-for-investment portfolio but which have not yet been realized. The consumer loan portfolio includes residential first mortgages, second mortgages, HELOC, and other consumer loans. The commercial loan portfolio includes commercial real estate, commercial and industrial and warehouse lending. See Note 5 to the Consolidated Financial Statements for additional information.

The allowance for loan losses decreased $25 million to $197162 million at September 30, 2015 from $297March 31, 2016, compared to $187 million at December 31, 20142015. The decrease from December 31, 20142015 was primarily attributable to the reduction of reserves relating to thedriven by a decrease in residential first mortgage loans which were sold or transferred, partially offset by growth inand the average loan held-for-investment loan portfolio.sale of $96 million unpaid principal balance of nonperforming, TDR and non-agency loans during the three months ended March 31, 2016.
The allowance for loan losses as a percentage of loans held-for-investment decreased to 3.662.9 percent as of September 30, 2015March 31, 2016 from 7.013.0 percent as of December 31, 2014, primarily as a result of the sale or transfer of interest-only residential first mortgage loans, nonperforming loans and troubled debt restructured first mortgage loans and the continued growth of higher quality assets, such as our warehouse loans where credit risks are low.2015. At September 30, 2015,March 31, 2016, we had a 5.24.5 percent allowance coverage of our consumer loan portfolio, consistent with the decrease in consumer past due loans and fewera decrease in lower quality assets. The commercial loan allowance for loan losses coverage ratio was 1.41.3 percent at September 30, 2015,March 31, 2016, reflecting the strong credit qualitylow level of this portfolio and growthlosses in warehouse loans during the nine month ended September 30, 2015.commercial loan portfolio.

The allowance for loan losses is considered adequate based upon management's assessment of relevant factors, including the types and amounts of nonperforming loans, historical and current loss experience, and the current economic environment.


86

Table of Contents

The following tables set forth certain information regarding the allocation of our allowance for loan losses to each loan category.category:
September 30, 2015March 31, 2016
Loans
Held-for-Investment
 
Percent
of
Portfolio
 
Allowance
Amount
 
Percentage to
Total
Allowance
Loans
Held-for-Investment
 
Percent
of
Portfolio
 
Allowance
Amount
 Allowance as a Percent of Loan Portfolio
(Dollars in millions)(Dollars in millions)
Consumer loans              
Residential first mortgage$2,719
 50.5% $129
 65.5%$2,404
 43.4% $95
 4.0%
Second mortgage95
 1.8% 13
 6.6%88
 1.6% 10
 11.4%
HELOC325
 6.0% 23
 11.7%311
 5.6% 20
 6.4%
Other32
 0.6% 1
 0.5%31
 0.6% 2
 6.5%
Total consumer loans3,171
 58.9% 166
 84.3%2,834
 51.2% 127
 4.5%
Commercial loans              
Commercial real estate707
 13.1% 13
 6.6%851
 15.4% 19
 2.2%
Commercial and industrial493
 9.2% 14
 7.1%571
 10.3% 10
 1.8%
Warehouse lending1,011
 18.8% 4
 2.0%1,282
 23.1% 6
 0.5%
Total commercial loans2,211
 41.1% 31
 15.7%2,704
 48.8% 35
 1.3%
Total consumer and commercial loans (1)
$5,382
 100.0% $197
 100.0%$5,538
 100.0% $162
 2.9%
(1)     Excludes loans carried under the fair value option.

    

87


ACTIVITY IN THE ALLOWANCE FOR LOAN LOSSES
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2015 2014 2015 20142016 2015
(Dollars in millions)(Dollars in millions)
Beginning balance$222
 $306
 $297
 $207
$187
 $297
Provision for loan losses(1) 8
 (18) 127
Provision (benefit) for loan losses(13) (4)
Charge-offs          
Consumer loans          
Residential first mortgage (1)
(21) (12) (80) (29)(11) (40)
Second mortgage(1) (1) (2) (3)(1) (1)
HELOC(1) (1) (2) (5)(1) (1)
Other consumer(1) (1) (3) (2)(1) (1)
Total consumer loans(24) (15) (87) (39)(14) (43)
Commercial loans       
Commercial real estate
 
 
 (2)
Commercial and industrial(3) 
 (3) 
Total commercial loans(3) 
 (3) (2)
Total charge offs(27) (15) (90) (41)(14) (43)
Recoveries          
Consumer loans          
Residential first mortgage1
 1
 3
 3
Second mortgage1
 
 1
 
HELOC1
 
Other consumer1
 1
 2
 2
1
 1
Total consumer loans3
 2
 6
 5
2
 1
Commercial loans          
Commercial real estate
 
 2
 3

 2
Total commercial loans
 2
Total recoveries3
 2
 8
 8
2
 3
Charge-offs, net of recoveries(24) (13) (82) (33)(12) (40)
Ending balance$197
 $301
 $197
 $301
$162
 $253
Net charge-off ratio (1)
1.84% 1.36% 2.34% 1.17%0.86% 3.97%
Net charge-off ratio, adjusted (1) (2)
0.61% 0.70% 0.43% 0.87%0.40% 0.45%
(1)Excludes loans carried under the fair value option.
(2)Excludes charge-offs of $16$6 million and $6$36 million related to the sale or transfer of loans during the three months ended September 30,March 31, 2016 and March 31, 2015, and September 30, 2014, respectively, and $67 million and $8 million related to the sale or transfer of loans during the nine months ended September 30, 2015 and September 30, 2014, respectively.

Liquidity Risk

Liquidity risk is the risk that we will not have sufficient funds to meet current and future cash flow needs as they become due. The liquidity of a financial institution reflects itsour ability to meet loan requests, to accommodate possible outflows in deposits and to take advantage of interest rate and market opportunities. The ability of a financial institution to meet current financial obligations is a function of the balance sheet structure, the ability to liquidate assets, and access to various sources of funds.
    
We primarily originate agency-eligible loans held-for-sale and therefore the majority of new residential first mortgage loan originations are readily convertible to cash, either by selling them as part of our monthly agency sales, private party whole loan sales, or by pledging them to the Federal Home Loan Bank of Indianapolis and borrowing against them. We use the Federal Home Loan Bank of Indianapolis as a significant source for funding our residential mortgage banking business due to itsour flexibility in terms of being able to borrow or repay borrowings as daily cash needs require.

Our principal uses of funds include loan originations and operating expenses. At March 31, 2016, we had outstanding rate-lock commitments of $5.7 billion, compared to $3.8 billion at December 31, 2015. These commitments may expire without being drawn upon and therefore, do not necessarily represent future cash requirements. Total commitments totaled $7.7 billion at March 31, 2016 and $5.5 billion at December 31, 2015.

The amount we can borrow, or the value we receive for the assets pledged to our liquidity providers, varies based on the amount and type of pledged collateral as well as the perceived market value of the assets and the "haircut" offof the market

88


value of the assets. That value is sensitive to the pricing and policies of our liquidity providers and can change with little or no notice.

Our principal usesIn addition to operating expenses at a particular level of funds include loanmortgage originations, and operating expenses. At September 30, 2015, we had outstanding interest-rate lock commitments to lend $4.3 billion in mortgage loans, compared to $2.2 billion at December 31, 2014. These commitments may expire without being drawn upon and therefore, do not necessarily represent future cash requirements. Total commitments totaled $6.3 billion at September 30, 2015 and $3.5 billion at December 31, 2014.

Ourour cash flows are fairly predictable and relate primarily to the funding cash outflows to originate loans held-for-investmentor purchase residential first mortgages and held-for-sale, cash inflows whenfrom sales of those loans held-for-sale are sold,residential first mortgages. Our mortgage warehouse funding line of business also generates cash flows relatedas funds are extended to correspondent relationships to close new loans. Those loans are repaid when the correspondent sells the loan. Other material cash flows relate to growing our servicingcommercial lines of business and the loans we service for others and consist primarily of monthly principal, interest, income, interest expense,taxes and operating expenses.insurance escrow payments.

Our Consolidated Statements of Cash Flows shows cash used in operating activities of $7.1$1.9 billion and $6.0$3.4 billion for the ninethree months ended September 30,March 31, 2016 and 2015, and 2014, respectively. This primarily reflects theour mortgage operations and is a reflection of the manner in which we execute certain loan sales for which the cash outflow is included in operating activities and the corresponding cash inflow is included in the investing section.

As governed and defined by our internal liquidity policy, we maintain adequate excess liquid assets andliquidity levels appropriate to cover unanticipated liquidity needs. In addition to this liquidity, we also maintain targeted minimum levels of unused collateralized borrowing capacity at sufficient levels to coveras another cushion against unexpected liquidity needs. Each business day, we forecast 90 days of daily cash needs. This allows us to determine our projected near term daily cash fluctuations and also to plan and adjust, if necessary, future activities. As a result, in an adverse environment, we would be able to make adjustments to operations as required to meet the liquidity needs of our business, including adjusting deposit rates to increase deposits, planning for additional Federal Home Loan Bank borrowings, accelerating sales of loans held-for-sale (agencies and/or private), selling loans held-for-investment or securities, borrowing through the use of repurchase agreements, reducing originations, making changes to warehouse funding facilities, or borrowing from the discount window.

Our liquidity position is continuously monitored and adjustments are made to the balance between sources and uses of funds as deemed appropriate. Management is not aware of any events that are reasonably likely to have a material adverse effect on our liquidity, capital resources or operations.

Deposits

Our deposits consist of three primary categories: retail deposits, government deposits, and company controlled deposits. Total deposits increased $1.1$534 billion, or 15.16.7 percent at September 30, 2015,March 31, 2016, compared to December 31, 2014.2015, primarily due to increases in company controlled deposits.

We have continued to focus on increasing our core deposit accounts such as branch and commercial demand deposits, savings and money market accounts. These core deposits provide a lower cost funding source to the Bank. During the ninethree months ended September 30, 2015March 31, 2016 our core deposits increased $286$15 million due primarily to our promotional campaign to increase ourdriven by growth in commercial certificates of deposit and demand deposits, partially offset by a decline in retail savings accounts.

We call onutilize local governmental agencies, and other public units, as an additional funding source.source for deposit funding. These deposit accounts include $372$425 million of certificates of deposit with maturities typically less than one year and $835$687 million in checking and savings accounts at September 30, 2015.March 31, 2016.

Company controlled deposits arise due to our servicing of loans for others and represent the portion of the investor custodial accounts on deposit with the Bank. These deposits do not bear interest, but theseCertain deposits require us to reimburse the owner for the spread on these funds. This cost is a component of net loan administration income. During the ninethree months ended September 30, 2015March 31, 2016 these deposits increased $493 million.$389 million, primarily due to an increase in loan prepayments due to higher refinance activity.

We participate in the Certificates of Deposit Account Registry Service ("CDARS") program, through which certain customer certificates of deposit ("CDs"CD") are exchanged for CDs of similar amounts from other participating banks. This gives customers the potential to receive FDIC insurance up to $50 million. At September 30, 2015,March 31, 2016, we had $314$271 million of total CDs enrolled in the CDARS program.
    

89


The composition of our deposits was as follows:
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
(Dollars in millions)(Dollars in millions)
Balance Yield/Rate % of Deposits Balance Yield/Rate % of DepositsBalance Yield/Rate % of Deposits Balance Yield/Rate % of Deposits
Retail deposits                      
Branch retail deposits                      
Demand deposit accounts$746
 0.07% 9.2% $726
 0.08% 10.3%$799
 0.07% 9.4% $797
 0.07% 10.0%
Savings accounts3,671
 0.84% 45.1% 3,428
 0.72% 48.5%3,655
 0.79% 43.2% 3,717
 0.79% 46.8%
Money market demand accounts176
 0.15% 2.2% 209
 0.15% 3.0%157
 0.15% 1.9% 163
 0.15% 2.1%
Certificates of deposit/CDARS (1)
799
 0.82% 9.8% 807
 0.65% 11.4%891
 0.95% 10.5% 811
 0.86% 10.2%
Total branch retail deposits5,392
 0.71% 66.3% 5,170
 0.60% 73.1%5,502
 0.69% 65.0% 5,488
 0.68% 69.2%
Commercial retail deposits                      
Demand deposit accounts$149
 0.38% 1.8% $133
 0.01% 1.9%206
 0.02% 2.4% 194
 0.41% 2.4%
Savings accounts32
 0.56% 0.4% 27
 0.35% 0.4%39
 0.64% 0.5% 34
 0.56% 0.4%
Money market demand accounts75
 0.76% 0.9% 43
 0.60% 0.6%168
 0.78% 2.0% 104
 0.76% 1.3%
Certificates of deposit/CDARS (1)
14
 1.03% 0.2% 5
 0.29% 0.1%14
 1.03% 0.2% 14
 1.03% 0.2%
Total commercial retail deposits270
 0.54% 3.3% 208
 0.18% 3.0%427
 0.41% 5.0% 346
 0.55% 4.3%
Total retail deposits subtotal$5,662
 0.73% 69.6% $5,378
 0.59% 76.1%$5,929
 0.70% 70.0% $5,834
 0.67% 73.5%
Government deposits                      
Demand deposit accounts$367
 0.39% 4.5% $246
 0.38% 3.5%$240
 0.39% 2.8% $302
 0.39% 3.8%
Savings accounts468
 0.52% 5.8% 317
 0.52% 4.5%447
 0.52% 5.3% 363
 0.51% 4.6%
Certificates of deposit/CDARS (1)
372
 0.54% 4.6% 355
 0.43% 5.0%425
 0.60% 5.0% 397
 0.55% 5.0%
Total government deposits (2)
1,207
 0.49% 14.8% 918
 0.45% 13.0%1,112
 0.52% 13.1% 1,062
 0.49% 13.4%
Company controlled deposits (3)
1,267
 % 15.6% 773
 % 10.9%1,428
 % 16.9% 1,039
 % 13.1%
Total deposits (4)
$8,136
 0.58% 100.0% $7,069
 0.50% 100.0%$8,469
 0.56% 100.0% $7,935
 0.56% 100.0%
(1)The aggregate amount of certificates of deposit with a minimum denomination of $100,000 was approximately $0.8 billion$978 million and $886 million at both September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.
(2)Government deposits include funds from municipalities and schools.
(3)These accounts represent a portion of the investor custodial accounts and escrows controlled by us in connection with loans serviced, or subserviced for others and that have been placed on deposit with the Bank.
(4)The aggregate amount of deposits with a balance over $250,000 was approximately $3.3$3.9 billion and $2.6$3.4 billion at September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.

Borrowings

The Federal Home Loan Bank provides loans, also referred to as advances, on a fully collateralized basis, to savings banks and other member financial institutions. We are currently authorized through a resolution of our board of directors to apply for advances from the Federal Home Loan Bank using approved loan types as collateral. At September 30, 2015,March 31, 2016, we had the authority and approval from the Federal Home Loan Bank to utilize a line of credit of up to $7.0 billion and we may access that line to the extent that collateral is provided. At September 30, 2015,March 31, 2016, we had $2.0$2.9 billion of advances outstanding and an additional $1.6$0.7 billion of collateralized borrowing capacity available at Federal Home Loan Bank.

We have arrangements with the Federal Reserve Bank of Chicago to borrow as appropriate from its discount window. The discount window is a borrowing facility that is intended to be used only for short-term liquidity needs arising from special or unusual circumstances. The amount we are allowed to borrow is based on the lendable value of the collateral that we provide. To collateralize the line, we pledge commercial and industrial loans that are eligible based on Federal Reserve Bank of Chicago guidelines. At September 30,March 31, 2016, we had pledged commercial and industrial loans amounting to $265 million with a lendable value of $249 million. At December 31, 2015, we had pledged commercial and industrial loans amounting to $72$75 million with a lendable value of $40$45 million. At DecemberMarch 31, 2014, we had pledged commercial and industrial loans amounting to $53 million with a lendable value of $31 million. At September 30, 20152016 and December 31, 2014,2015, we had no borrowings outstanding against this line of credit.

Federal Home Loan Bank advances. Federal Home Loan Bank advances increased $1.5 billiondecreased $666 million at September 30, 2015March 31, 2016 from December 31, 2014.2015. We rely upon advances from the Federal Home Loan Bank as a source of funding for the origination or purchase of loans for sale in the secondary market and for providing duration specific short-term and medium-termlong-term financing. The outstanding balance of Federal Home Loan Bank advances fluctuates from time to time depending on our current

90


current inventory of mortgage loans held-for-sale and the availability of lower cost funding sources such as repurchase agreements. During the nine months ended September 30, 2015, we entered into longer-termsources. Our portfolio includes short-term fixed rate advances, to provide more stable funding for interest-earning asset growthlong-term LIBOR adjustable advances, and extendlong-term fixed rate advances. Interest rates on the duration of our borrowings toLIBOR index advances reset every three-months and the advances may be commensurateprepaid without penalty, with the growth in longer-duration assets, such as residential first mortgage loans.notification, at scheduled three-month intervals after an initial 12-month lockout period.

See Note 9 of the Notes to the Consolidated Financial Statements, for additional information ofabout Federal Home Loan Bank advances.

Long-term debt.Debt. As part of our overall capital strategy, we previously raised capital through the issuance of trust-preferred securities by our special purpose financing entities formed for the offerings. The outstanding trust preferred securities mature 30 years from issuance, are callable by us after 20 quarters,five years and pay interest quarterly. Under these trust preferred arrangements, we have the right to defer interest payments to the trust preferred security holders for up to 20 quartersfive years without default or penalty.

On January 27, 2012, we notified holders of the trust preferred securities our intention to exercise the contractual right to defer regularly scheduled quarterly payments of interest, beginning with the February 2012 payment, with respect to trust preferred securities.payment. These payments will be periodically evaluated and reinstated when appropriate, subject to provisions of the Consent Order and Supervisory Agreement. At September 30, 2015,March 31, 2016, we have deferred interest payments for 1517 consecutive quarters for a total amount of $26$29 million.

Following the Assured Settlement Agreement, we consolidated the debt associated with certain HELOC securitizations held in a trust or variable interest entity ("VIE"), at fair value. We exercised our clean-up call with respect to the 2005-1 HELOC securitization trust, during the second quarter 2015. The transaction resulted in a cash payment of $24 million to the debt bondholders. After payment of the debt, the FSTAR 2005-1 HELOC securitization trust has been dissolved during the second quarter 2015. At September 30, 2015, the fair value of the long-term debt associated with the remaining HELOC securitization trust was $32 million. The final legal maturity of the long-term debt associated with the VIE is June 2019. However, this debt agreement has a contractual provision that allows for a clean-up call of the debt when less than 10 percent of the original loan balances of that securitization trust remain outstanding. As of September 30, 2015, FSTAR 2006-2 (LIBOR plus 16.00 percent) is expected to be below the threshold near the end of 2015. The debt pays interest based on a spread over the 30-day LIBOR interest rate. We initiated the clean-up call process with respect to the 2006-2 HELOC securitization trust, which we expect to complete in the fourth quarter 2015.

For information relating to long-term debt, see Note 10 of the Notes to the Consolidated Financial Statements.

Market Risk

Market risk is the risk of reduced earnings and or declines in the net market value of the balance sheet primarily due to changes in interest rates, currency exchange rates, or equity prices. We do not have any material foreign currency exchange risk or equity price risk. The primary market risk is interest rate risk and results from timing differences in the repricing of our assets and liabilities, changes in the relationships between rate indices, and the potential exercise of explicit or embedded options.

Interest rate risk is monitored by the asset liability committee ("ALCO"), which is composed of our executive officers and other members of management, in accordance with policies approved by our board of directors. In determining the appropriate level of interest rate risk, the ALCO considers the impact projected interest rate scenarios have on earnings and capital, liquidity, business strategies, and other factors. The ALCO meets monthly or as deemed necessary to review, among other things, the sensitivity of assets and liabilities to interest rate changes, the book and fair values of assets and liabilities, unrealized gains and losses, purchase and sale activity, loans held-for-sale and commitments to originate loans, and the maturities of investments, borrowings and time deposits.

Financial instruments used to manage interest rate risk include derivative financial instruments such as interest rate swaps and forward sales commitments. Further discussion of the use of and the accounting for derivative instruments is included in Notes 8 and 1719 of the Notes to Consolidated Financial Statements. All of our derivatives are accounted for at fair market value. All mortgage loan production originated for sale is accounted for on a fair value basis.

To effectively measure and manage interest rate risk, sensitivity analysis is used to determine the impact on earnings and the net market value of the balance sheet across various interest rate scenarios, balance sheet trends, and strategies. From these simulations, interest rate risk is quantified and appropriate strategies are developed and implemented. Additionally, duration and net interest income sensitivity measures are utilized when they provide added value to the overall interest rate risk

91


management process. The overall interest rate risk position and strategies are reviewed by executive management and the board of directors on an ongoing basis. Business is traditionally managed to reduce overall exposure to changes in interest rates. However, management has the latitude to increase interest rate sensitivity within certain limits if, in management's judgment, the increase will enhance profitability.

Net interest income simulation analysis provides estimated net interest income of the current balance sheet across alternative interest rate scenarios. The net interest income analysis measures the sensitivity of interest sensitive earnings over a 12 month time horizon. The analysis holds the current balance sheet values constant and does not take into account management intervention. The net interest income simulation demonstrates the level of interest rate risk inherent in the existing balance sheet.
    

The following table is a summary of the changes in our net interest income that are projected to result from hypothetical changes in market interest rates. The interest rate scenarios presented in the table include interest rates as of September 30, 2015March 31, 2016 and December 31, 20142015 and adjusted by instantaneous parallel rate changes plus or minus 200 basis points. The minus 200 basis point shock scenario is a flattener scenario as rates are floored at zero given the current interest rate levels.
September 30, 2015
March 31, 2016March 31, 2016
Scenario Net interest Income $ Change % Change Net interest income $ Change % Change
 (Dollars in millions)   (Dollars in millions)  
200 $294
 $16
 6.0 % $300
 $30
 11.0 %
Constant 279
 
  % 271
 
  %
(200) 225
 (53) (19.0)% 224
 (46) (17.0)%
December 31, 2014
December 31, 2015December 31, 2015
Scenario Net interest Income $ Change % Change Net interest income $ Change % Change
 (Dollars in millions)   (Dollars in millions)  
200 $297
 $42
 17.0 % $312
 $6
 2.0 %
Constant 255
 
  % 306
 
  %
(200) 207
 (48) (19.0)% 258
 (48) (16.0)%

We have also projected the potential impact to net interest income in a hypothetical "bear flattener" interest rate scenario as of September 30, 2015.March 31, 2016. When increasing short-term interest rates instantaneously by 100 basis points and holding the longer term interest rates unchanged, the decrease to net interest income over a 12 month12-month and 24 month24-month period based on our forecasted balance sheet is $19a loss of $16 million and $39 million, respectively.

In the net interest income simulation, our balance sheet exhibits slight asset sensitivity. When interest rates rise our interest income increases, conversely when interest rates fall our interest income decreases. The net interest income simulation measures the interest rate risk of the balance sheet over a short period overof time, typically 12 months. An additional analysis is completed that measures the interest rate risk over an extended period of time. The Economic Value of Equity ("EVE") analysis provides a fair value of the balance sheet in alternative interest rate scenarios. The EVE analysis does not take into account management intervention and assumes the new rate environment is constant and the change is instantaneous.

The following table is a summary of the changes in our EVE that are projected to result from hypothetical changes in market interest rates. EVE is the market value of assets, less the market value of liabilities, adjusted for the market value of off balanceoff-balance sheet instruments. The interest rate scenarios presented in the table include interest rates at September 30, 2015March 31, 2016 and December 31, 2014,2015, and as adjusted by instantaneous parallel rate changes upward to 300 basis points and downward to 100 basis points. The scenarios are not comparable due to differences in the interest rate environments, including the absolute level of rates and the shape of the yield curve. Each rate scenario reflects unique prepayment, repricing, and reinvestment assumptions. Management derives these assumptions by considering published market prepayment expectations, the repricing characteristics of individual instruments or groups of similar instruments, our historical experience, and our asset and liability management strategy. Further, this analysis assumes that certain instruments would not be affected by the changes in interest rates or would be partially affected due to the characteristics of the instruments.

This analysis is based on our interest rate exposure at September 30, 2015 and December 31, 2014, and does not contemplate any actions that we might undertake in response to changes in market interest rates, which could impact EVE. Further, as this framework evaluates risks to the current statement of financial condition only, changes to the volumes and pricing of new business opportunities that can be expected in the different interest rate outcomes are not incorporated in this analytical framework. For instance, analysis of our history suggests that declining interest rate levels are associated with higher loan production volumes at higher levels of profitability. While this "natural business hedge" historically offset most, if not all,

92

Table of Contents

of the identified risks associated with declining interest rate scenarios, these factors fall outside of the EVE framework. Further, there can be no assurance that this natural business hedge would positively affect the economic value of equity in the same manner and to the same extent as in the past.

There are limitations inherent in any methodology used to estimate the exposure to changes in market interest rates. It is not possible to fully model the market risk in instruments with leverage, option, or prepayment risks. Also, we are affected by basis risk, which is the difference in repricing characteristics of similar term rate indices. As such, this analysis is not intended to be a precise forecast of the effect a change in market interest rates would have on us.

If EVE increases in any interest rate scenario, that would indicate an increasing direction for the margin in that hypothetical rate scenario. A perfectly matched balance sheet would possess no change in the EVE, no matter what the rate scenario. The following table presents the EVE in the stated interest rate scenarios.scenarios:

September 30, 2015 December 31, 2014
March 31, 2016March 31, 2016 December 31, 2015
Scenario EVE EVE% $ Change % Change Scenario EVE EVE% $ Change % Change EVE EVE% $ Change % Change Scenario EVE EVE% $ Change % Change
 (Dollars in millions) (Dollars in millions) (Dollars in millions) (Dollars in millions)
300 $1,812
 15.7% $(262) (12.6)% 300 $1,462
 16.6% $(217) (12.9)% $1,857
 13.6% $(171) (8.5)% 300 $1,788
 14.6% $(247) (12.1)%
200 1,918
 16.2% (156) (7.5)% 200 1,537
 17.0% (143) (8.5)% 1,942
 14.2% (86) (4.2)% 200 1,889
 14.9% (146) (7.2)%
100 2,015
 16.5% (59) (2.9)% 100 1,618
 17.4% (62) (3.7)% 2,010
 14.7% (18) (0.9)% 100 1,978
 15.1% (57) (2.8)%
Current 2,074
 16.6% 
  % Current 1,680
 17.7% 
  % 2,028
 14.8% 
  % Current 2,035
 15.0% 
  %
(100) 2,038
 16.0% (36) (1.7)% (100) 1,703
 17.6% 24
 1.4 % 1,918
 14.0% (110) (5.4)% (100) 2,001
 14.7% (34) (1.7)%

Our balance sheet exhibits sensitivity in a rising interest rate scenario as the EVE decreases. The decrease in EVE is the result of the amount of liabilities that would be expected to reprice in the near term exceeding the amount of assets that could similarly reprice over the same time period because such assets may have longer maturities or repricing terms. The (100) is a flattener scenario as shorter term rates are unable to decrease 100 basis points due to the absolute level of rates. Therefore, the yields of the longer term variable rate assets decrease by the full 100 basis points, but the liabilities repricing to shorter term rates decrease to less than 100 basis points, leading to a reduction in EVE.

Mortgage servicing rights

At September 30, 2015,March 31, 2016, MSRs at fair value increased $36decreased $15 million to $294$281 million,, compared to $258$296 million at December 31, 2014,2015, primarily due to an increase in the volumeanticipated and actual prepayments and a bulk servicing sale of the unpaid principal balance of servicing retained MSRs.$2.7 billion in underlying loans.

ChangesOnce fully phased in, the carrying valueBasel III capital rules will significantly reduce the allowable amount of residential first mortgage MSRs, accounted for at fair value, were as follows:
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
 (Dollars in millions)
Balance at beginning of period$317
 $289
 $258
 $285
Additions from loans sold with servicing retained74
 79
 220
 199
Reductions from sales(73) (68) (144) (161)
Changes in fair value due to       
Payoffs(9) (10) (34) (22)
Valuation inputs or assumptions 
(15) (5) (6) (16)
Fair value of MSRs at end of period$294
 $285
 $294
 $285

In the third quarter 2015, we began economically hedging the risk of changes in implied volatility caused by changing market expectations, which impacts the fair value of MSRs included in Tier 1 capital. We have continued to reduce our MSR concentration which should result in a decrease of the MSRs.

exclusion to our allowable capital levels under Basel III. Our ratio of MSRs to Tier 1 capital was 21.119.3 percent and 21.820.6 percent at September 30, 2015March 31, 2016 and December 31, 2014,2015, respectively.

The principal balance of the loans underlying our total MSRs was $26.3$26.6 billion at September 30, 2015,March 31, 2016, compared to $25.4$26.1 billion at December 31, 20142015., primarily attributable to an increase in loan volume, partially offset by our bulk servicing sales of $2.7 billion in underlying loans.

For information relating to the mortgage servicing rights, see Note 7 of the Notes to the Consolidated Financial Statements, herein.


93


Investment securities available-for-sale

Investment securities available-for-sale, decreased from $1.7 billion at December 31, 2014 to $1.2 billion at September 30, 2015. The decrease was primarily due to the transfer of $1.1 billion of available-for-sale securities to held-to-maturity securities, partially offset by the purchase of $783 million of agency securities, including mortgage-backed securities and collateralized mortgage obligations.

Investment securities held-to-maturity

Investment securities held-to-maturity increased to $1.1 billion at September 30, 2015 as a result of the transfer of $1.1 billion of available-for-sale securities to held-to-maturity securities during the third quarter of 2015 reflecting the Company’s intent and ability to hold those securities to maturity. We did not hold investment securities held-to-maturity at December 31, 2014. See Note 2 of the Notes to the Consolidated Financial Statements, herein.

Operational Risk

Operational risk is the risk of loss due to human error; inadequate or failed internal systems and controls; violations of, or noncompliance with, laws, rules and regulations, prescribed practices, or ethical standards; and external influences such as market conditions, fraudulent activities, disasters, and security risks. We continuously strive to strengthen our system of internal controls to ensure compliance with laws, rules, and regulations, and to improve the oversight of our operational risk. We evaluate internal systems, processes, and controls to mitigate loss from cyber-attacks and, to date, have not experienced any material losses. The goal of this framework is to implement effective operational risk techniques and strategies, minimize operational and fraud losses, and enhance our overall performance.

Loans with government guarantees

The amount of loans with government guarantees totaled $509$462 million at September 30, 2015. This includesMarch 31, 2016 and the $11 million of loans which we have not yet repurchased but had the unilateral right to repurchase.repurchase totaled $10 million and were classified as loans with government guarantees. At December 31, 20142015, loans with government guarantees totaled $1.1 billion$485 million and those loans which we had not yet repurchased but had the unilateral right to repurchase totaled $9 million and were classified as other liability.loans with government guarantees. The balance of this portfolio decreased at September 30, 2015,March 31, 2016, primarily due to $373 million of repossessed assets and claims that were reclassified from loans with government guarantees transferred to other assets as a result of the adoption of ASU Update No. 2014-14, Receivables - Troubled Debt Restructuringheld-for-sale and loan liquidations, partially offset by Creditors (Subtopic 310-40) and lower volumes of repurchases, as well as higher volume of claims filed.an increase in repurchased loans.

Substantially all of these loans continue to be insured or guaranteed by the Federal Housing Administration ("FHA") and management believes that the reimbursement process is proceeding appropriately. These repurchased loans earn interest at a statutory rate, which varies for each loan, but is based on the 10-year U.S. Treasury note rate at the time the loan becomes

greater than 60 days delinquent. This interest is recorded as interest income and the related claims settlement expenses are recorded in asset resolution expense on the Consolidated Statements of Operations. When a government guaranteed loan becomes nonperforming and is outside the reasonable period, the interest is no longer recognized.

For further information on loans with government guarantees, see Note 4 of the Notes to the Consolidated Financial Statements, herein.


94


Representation and warranty reserve

We sell most of the residential first mortgage loans that we originate into the secondary mortgage market. When we sell mortgage loans, we make customary representations and warranties to the purchasers, including sponsored securitization trusts and their insurers (primarily Fannie Mae and Freddie Mac).

REPRESENTATION AND WARRANTY RESERVE
 Three Months Ended September 30, Nine Months Ended September 30,
 20152014 20152014
 (Dollars in millions)
 Balance, beginning of period$48
$50
 $53
$54
 Provision     
 Charge to gain on sale for current loan sales2
2
 6
5
 Provision (benefit) representation and warranty reserve - change in estimate(6)13
 (13)16
 Total(4)15
 (7)21
 Charge-offs, net1
(8) (1)(18)
 Balance, end of period$45
$57
 $45
$57

The decrease inDuring the provision adjustment charged to representation and warranty reserve expense during the ninethree months ended September 30, 2015, was primarily due to lower than expected charge-offs coupled with our ongoing efforts to continue to refine our estimates as more data becomes available reflecting the trend under the revised representation and warranty reserve framework as published by the Federal Housing Finance Agency.

The following table summarizes the amount of annual Fannie Mae and Freddie Mac audit file review requests by number of accounts. Such requests precede the repurchase demands that Fannie Mae and Freddie Mac may make thereafter.
 Three Months Ended
 September 30,
2015
 June 30,
2015
 March 31,
2015
 December 31,
2014
 September 30,
2014
Fannie Mae788
 912
 1,185
 988
 766
Freddie Mac402
 442
 449
 487
 588
Total1,190
 1,354
 1,634
 1,475
 1,354

During the nine months ended September 30, 2015,March 31, 2016, we had $75$7 million in Fannie Mae new repurchase demands and $23$6 million in Freddie Mac new repurchase demands. The following table summarizes the amount of quarterly new repurchase demands we have received by loan origination year.
 Three Months Ended
 September 30,
2015
 June 30,
2015
 March 31,
2015
 December 31,
2014
 September 30,
2014
 (Dollars in millions)
2008 and prior (1)
$
 $2
 $5
 $19
 $2
2009-201513
 33
 45
 28
 37
Total$13
 $35
 $50
 $47
 $39
Number of accounts56
 150
 237
 265
 177
(1)Includes a significant portion of the repurchase requests and obligations associated with loans within the settlement agreements with Fannie Mae and Freddie Mac.


95


The following table summarizes the aggregate amount of pending repurchase demands at the end of each quarterly period noted.
 Three Months Ended
 September 30,
2015
 June 30,
2015
 March 31,
2015
 December 31,
2014
 September 30,
2014
 (Dollars in millions)
Period end balance$30


$46


$58


$43
 $31
Percent non-agency (approximately)0.1% 0.3% 0.3% 1.6% 2.4%
The following table summarizes the trends with respect to key model attributes and assumptions for estimating the representation and warranty reserve.reserve:
 September 30, 2015 December 31, 2014
 (Dollars in millions)
 UPB of loans sold (1)
$158,490
 $143,605
 Loans expected to be repurchased (percent of loans sold) (2)
0.2% 0.4%
Loss severity rate (3)
21.1% 8.7%
 March 31, 2016 December 31, 2015
 (Dollars in millions)
UPB of loans sold (1)
$166,445
 $162,301
Losses expected from put-backs (percent of loans sold) (2)
0.03% 0.03%
(1)Includes unpaid principal balance of 2009 and later vintage loans sold to Fannie Mae and Freddie Mac through September 30, 2015.March 31, 2016.
(2)LoansEstimated losses from expected repurchases to be funded post appeal loss.
(3)Average loss severity rate expected to be experienced on actual repurchases made (post appeal loss).

See Note 11 of the Notes to the Consolidated Financial Statements.

Capital

Under the capital distribution regulations, a savings bank that is a subsidiary of a savings and loan holding company must either notify or seek approval from the OCC of an association capital distribution at least 30 days prior to the declaration of a dividend or the approval by the board of directors of the proposed capital distribution. The 30-day period allows the OCC to determine whether the distribution would not be advisable. Because we are under the Consent Order, we currently must seek approval from the OCC prior to making a capital distribution from the Bank. In addition, under the Supervisory Agreement, the Company agreed to request prior non-objection of the Federal Reserve to pay dividends or other capital distributions. Under Federal Reserve requirements, the Bank must also obtain non-objection of the Federal Reserve prior to declaring or paying dividends.

Under the terms of the Fixed Rate Cumulative Perpetual Preferred Stock, Series C (the "Series C Preferred Stock") the Company may defer payments of dividends. Beginning with the February 2012 payment, we have exercised our contractual right to defer regularly scheduled quarterly payments of dividends on Series C Preferred Stock, and is therefore currently in arrears with the dividend payments. As of March 31, 2016, the amount of the arrearage on the dividend payments of the Series C Preferred Stock was $94 million. At the time that the Company pays the deferred dividends, this payment will result in a reduction of equity. Currently, the impact of the deferred dividends is removed from net income, for calculating our earnings per share. Subject to market conditions, regulatory approval, and other conditions, we continue to make progress on our plans to refinance our Series C Preferred Stock and restore interest payments on our trust preferred securities, thus enhancing our capital structure.

Consent Orders

Effective October 23, 2012, the Bank's board of directors executed a Stipulation and Consent (the "Stipulation"), accepting the issuance of a Consent Order (the "Consent Order") by the OCC. The Consent Order replaces the supervisory agreement entered into between the Bank and the Office of Thrift Supervision (the "OTS") on January 27, 2010, which the OCC terminated simultaneous with issuance of the Consent Order. The Company is still subject to the Supervisory Agreement with the Federal Reserve. We continue to be encouraged by our progress with the OCC on the Consent Order. For further information and a complete description of all of the terms of the Consent Order, please refer to the copy of the Consent Order filed with the SEC as an exhibit to our Current Report on Form 8-K filed on October 24, 2012.


On September 29, 2014, the Bank entered into a Consent Order with the Consumer Financial Protection Bureau (the "CFPB"). The Consent Order relates to alleged violations of federal consumer financial laws arising from the Bank’s residential first mortgage loan loss mitigation practices and default servicing operations dating back to 2011. Under the terms of the Consent Order, the Bank has paid $28 million for borrower remediation and $10 million in civil money penalties. The settlement does not involve any admission of wrongdoing on the part of the Bank or itsour employees, directors, officers, or agents. For further information and a complete description of all of the terms of the Consent Order, please refer to our Current Report on Form 8-K filed on September 29, 2014.

Supervisory Agreement

The Company is subject to the Supervisory Agreement, which will remain in effect until terminated, modified, or suspended in writing by the Federal Reserve. The failure to comply with the Supervisory Agreement could result in the initiation of further enforcement action by the Federal Reserve, including the imposition of further operating restrictions, and could result in additional enforcement actions against the Company. The Company has taken actions which it believes are appropriate to comply with, and intends to maintain compliance with, all of the requirements of the Supervisory Agreement. For further information and a complete description of all of the terms of the Supervisory Agreement, please refer to the copy of the Supervisory Agreement filed with the SEC as an exhibit to the Company'sour Current Report on Form 8-K filed on January 28, 2010.

Capital

Under the capital distribution regulations, a savings bank that is a subsidiary of a savings and loan holding company must either notify or seek approval from the OCC for a capital distribution at least 30 days prior to the declaration of a dividend or the approval by our board of directors of the proposed capital distribution. The 30-day period allows the OCC to determine whether the distribution would not be advisable. Because we are under the Consent Order, we currently must seek approval from the OCC prior to making a capital distribution from the Bank. In addition, under the Supervisory Agreement, the Company agreed to request prior non-objection of the Federal Reserve to pay dividends or other capital distributions.

96



Under the terms of the Fixed Rate Cumulative Perpetual Preferred Stock, Series C (the "Series C Preferred Stock") the Company may defer payments of dividends. Beginning with the February 2012 payment, the Company has exercised its contractual right to defer regularly scheduled quarterly payments of dividends on Series C Preferred Stock, and is therefore currently in arrears with the dividend payments. As of September 30, 2015, the amount of the arrearage on the dividend payments of the Series C Preferred Stock was $79 million. At the time that the Company pays the deferred dividends, this payment will result in a reduction of equity. Currently, the impact of the deferred dividends is removed from net income for calculating the Company's earnings per share.

Regulatory DevelopmentsCapital Composition - Transition

The Company and the Bank are subject to various regulatory capital requirements administered by the federal banking agencies. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. Our capital amounts and classification are also subject to qualitative judgments by regulators about components, risk weightings, and other factors. We are currently subject to regulatory capital rules issued by U.S. banking regulators. Onregulators

Effective January 1, 2015, we became subject to the Basel III rules, which include certain transition provisions through 2018. Through December 31, 2014, we were subject to the Basel I general risk-based capital rules.

Regulatoryprovisions. Capital Composition – Transition

Important differences in determining the composition of regulatory capital between the Basel I Rules and Basel III include changes in capital deductions related to the Company's MSRs and deferred tax assets. These changes will be impacted by, among other things, future changes in interest rates, overall earnings performance and corporate actions. Changes to the composition of regulatory capital under Basel III, compared to the Basel I Rules,assets are recognized in 20 percent annual increments, and will be fully recognized as of January 1, 2018. When presented on a fully phased-in basis, capital, risk-weighted assets, and the capital ratios assume all regulatory capital adjustments and deductions are fully recognized.
As of September 30, 2015,March 31, 2016, the Company and the Bank were subject to a partialthe transitional phase-in limitation on deductions related to MSRs and certain deferred tax assets. This partialThe annual incremental change in the deductions due to the increase in the transitional phase-in from 40 percent in 2015 to 60 percent in 2016 reduced our Tier 1 leverage ratio when compared to the same ratio under Basel I. Our common equity Tier I ratio increased under the phase-in rules, as the absorption of the write-off of excess MSRs and net operating loss-dependent deferred tax assets (NOL) are included at only 40 percent by common equity Tier 1 in the first year of the phase-in. The remaining net operating loss-dependent DTAs above the Basel III limits are written off against the non-common elements of Tier 1regulatory capital (the preferred shares and the trust preferred securities) in this first year of phase-in. If additional Tier 1 Capital elements are not available to absorb the remaining NOL deductions, these deductions are then applied to common equity elements.ratios.

Effective on January 1, 2015,2016, we became subject to the capital frameworkconservation buffer under the Basel III final rule replaced the existing regulatory capital rules, for all banks, savings associations, and U.S. bank holding companies with greater than $500 million in total assets, and all savings and loan holding companies. The final rule implements a new common equity Tier 1 minimum capital requirement. In addition, the new regulations would subjectsubjecting a banking organization to certain limitations on capital distributions and discretionary bonus payments to executive officers if the organization diddoes not maintain a capital conservation buffer above the minimum risk based capital requirements. The capital conservation buffer for 2016 must be greater than .625 percent in order to not be subject to limitations. The Company and the Bank had a capital conservation buffer of common equity Tier9.46 percent and 13.63 percent, respectively as of March 31, 2016. When fully phased-in on January 1, 2019, the capital in an amountconservation buffer must be greater than 2.5 percent of its total risk-weighted assets. The effect of the capital conservation bufferand will be toeffectively increase the minimum common equity Tier 1 capital ratio to 7.0 percent, the minimum Tier 1 risk-based capital ratio to 8.5 percent and the minimum total risk-based capital ratio to 10.5 percent. The capital conservation buffer becomes effective January 1, 2016 with transition provisions through 2018.

The new regulations grandfather the regulatory capital treatment of hybrid debt and equity securities, such as trust preferred securities issued prior to May 19, 2010, for banks or holding companies with less than $15.0 billion in total consolidated assets as of December 31, 2009. Although the Company may continuecontinues to include our existing trust preferred securities as Tier 1 capital, the prohibition on the use of these securities as Tier 1 capital going forward may limit the Company’s ability to raise capital in the future.


97


At September 30, 2015,March 31, 2016, we were considered "well-capitalized" for regulatory purposes. The following tables show the regulatory capital ratios as of the dates indicated.indicated:
BancorpSeptember 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
Amount Ratio Amount RatioAmount Ratio Amount Ratio
 (Dollars in millions) (Dollars in millions)
Tier 1 leverage (to adjusted tangible assets)$1,393
 11.65% $1,184
 12.59%$1,453
 11.04% $1,435
 11.51%
Total adjusted tangible asset base (1)
11,957
   9,403
  13,167
   12,474
  
Tier 1 capital (to risk-weighted assets)$1,393
 20.32% $1,184
 22.81%$1,453
 19.67% $1,435
 18.98%
Common equity Tier 1 (to RWA) (2)
1,024
 14.93% N/A
 N/A
1,032
 13.96% 1,065
 14.09%
Total risk-based capital (to risk-weighted assets)1,483
 21.64% 1,252
 24.12%1,549
 20.97% 1,534
 20.28%
Risk-weighted asset base (1)
$6,857
   $5,190
  $7,387
   $7,561
  
BankMarch 31, 2016 December 31, 2015
 Amount Ratio Amount Ratio
  (Dollars in millions)
Tier 1 leverage (to adjusted tangible assets)$1,509
 11.43% $1,472
 11.79%
Total adjusted tangible asset base (1)
13,200
   12,491
  
Tier 1 capital (to risk-weighted assets)$1,509
 20.34% $1,472
 19.42%
Common equity Tier 1 (to RWA) 
1,509
 20.34% 1,472
 19.42%
Total risk-based capital (to risk-weighted assets)1,605
 21.63% 1,570
 20.71%
Risk-weighted asset base (1)
$7,421
   $7,582
  
N/A - Not applicable
(1)Based on adjusted total assets for purposes of Tier 1 leverage capital and risk-weighted assets for purposes Tier1, common equity Tier 1, and total risk-based capital.
(2)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. The Company and the Bank reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.
BankSeptember 30, 2015 December 31, 2014
 Amount Ratio Amount Ratio
  (Dollars in millions)
Tier 1 leverage (to adjusted tangible assets)$1,426
 11.91% $1,167
 12.43%
Total adjusted tangible asset base (1)
11,975
   9,392
  
Tier 1 capital (to risk-weighted assets)$1,426
 20.75% $1,167
 22.54%
Common equity Tier 1 (to RWA) (2)
1,426
 20.75% N/A
 N/A
Total risk-based capital (to risk-weighted assets)1,516
 22.05% 1,235
 23.85%
Risk-weighted asset base (1)
$6,874
   $5,179
  
N/A - Not applicable
(1)Based on adjusted total assets for purposes of Tier 1 leverage capital and risk-weighted assets for purposes Tier1, common equity Tier 1, and total risk-based capital.
(2)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. The Company and the Bank reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.

Our Tier 1 leverage ratio decreased at September 30, 2015,March 31, 2016, compared to December 31, 2014,2015, primarily resultedresulting from an increase in the deploymenttotal adjusted tangible asset base which utilizes quarter-to-date average balances and an increase in the deductions related to DTAs and MSRs due to the change in the phase-in percentage from 40 percent in December to 60 percent in March.

The Tier 1 and Total Risk-Based capital ratios for the Company and the Bank increased as a result of capital for balance sheet growth,the positive impact of earnings that was partially offset by earnings retention.the impact of the increase in the deductions related to DTAs and MSRs due to the change in the phase-in percentage. The Common Equity Tier 1 capital ratio for the company deceased primarily as a result of the increase in the deductions related to DTAs and MSRs due to the change in the phase-in percentage.

Banks with assets greater than $10 billion are required to submit a Dodd-Frank stress test ("DFAST") under the final rules established by their primary regulator. DFAST requires banks to project results over a nine-quarter planning horizon under three scenarios (baseline, adverse, and severely adverse) published by the Federal Reserve and to show that the bank would exceed regulatory minimum capital standards for the Tier 1 leverage ratio, Tier 1 common ratio, Tier 1 risk-based capital ratio, and the Total risk-based capital ratio under all of these scenarios. We are not subject to the Federal Reserve’s Comprehensive Capital Analysis and Review ("CCAR") program.

Certain regulatory capital ratios for the Bank and the Company as of September 30, 2015March 31, 2016 are shown in the following table.table:
September 30, 2015Regulatory Minimums Regulatory Minimums to be Well-Capitalized Bank Company
March 31, 2016Regulatory Minimums Regulatory Minimums to be Well-Capitalized Bank Bancorp
              
Basel III Ratios (transitional)              
Common equity Tier I capital ratio4.50% 6.50% 20.75% 14.93%4.50% 6.50% 20.34% 13.96%
Tier I leverage ratio4.00% 5.00% 11.91% 11.65%4.00% 5.00% 11.43% 11.04%
              
Basel III Ratios (fully phased-in) (1)
              
Common equity Tier I capital ratio4.50% 6.50% 17.95% 9.61%4.50% 6.50% 18.41% 10.72%
Tier I leverage ratio4.00% 5.00% 10.62% 9.87%4.00% 5.00% 10.73% 10.00%
(1)See "Use of Non-GAAP Financial Measures."

Looking at the impact of a fully phased in implementation of Basel III, our Tier 1 leverage ratio would have been 9.8710.00 percent and our Tier 1 common ratio would have been 9.6110.72 percent at September 30, 2015.March 31, 2016. The impact to our Tier 1 leverage ratio is mostly driven by the treatment that mortgage servicing rights receive under Basel III. Over the long term, we plan to continue to reduce our mortgage servicing rights to Tier 1 ratio, taking into consideration market conditions to guide our pace of MSR reduction. At September 30, 2015,March 31, 2016, we had $294$281 million of mortgage servicing rights, representing 21.119.3 percent of Tier

98

Table of Contents

1 capital. The value of the mortgage servicing rights asset increased at September 30, 2015 from December 31, 2014, primarily due to higher interest rates and slower prepayment speeds, increasing the mortgage servicing rights to Tier 1 ratio. We will continue to look for opportunities to reduce our mortgage servicing rights exposure over time.

Use of Non-GAAP Financial Measures

In addition to results presented in accordance with GAAP, this report includes non-GAAP financial measures such as the ratio of total nonperforming assets to Tier 1 capital (to adjusted total assets) and estimated Basel III ratios. We believe these non-GAAP financial measures provide additional information that is useful to investors in helping to understand the underlying performance and trends of the Company.

Non-GAAP financial measures have inherent limitations, which are not required to be uniformly applied and are not audited. Readers should be aware of these limitations and should be cautious with respect to the use of such measures. To mitigate these limitations, we have practices in place to ensure that these measures are calculated using the appropriate GAAP or regulatory components in their entirety and to ensure that our performance is properly reflected to facilitate consistent period-to-period comparisons. Although we believe the non-GAAP financial measures disclosed in this report enhance investors' understanding of our business and performance, these non-GAAP measures should not be considered in isolation, or as a substitute for those financial measures prepared in accordance with GAAP.

Nonperforming assets / Tier 1 + Allowance for Loan Losses. The ratio of nonperforming assets to Tier 1 and allowance for loan losses divides the total level of nonperforming assets held for investment by Tier 1 capital (to adjusted total assets), as defined by bank regulations, plus allowance for loan losses. We believe these measurements are meaningful measures of capital adequacy used by investors, regulators, management and others to evaluate the adequacy of capital in comparison to other companies within the industry.
 September 30,
2015
 December 31, 2014 September 30,
2014
Nonperforming assets / Tier 1 capital + allowance for loan losses(Dollars in millions)
Nonperforming assets$80
 $139
 $134
Tier 1 capital (to adjusted total assets)1,426
 1,184
 1,146
Allowance for loan losses197
 297
 301
Tier 1 capital + allowance for loan losses$1,623
 $1,481
 $1,447
Nonperforming assets / Tier 1 capital + allowance for loan losses4.9% 9.4% 9.3%
Basel III (transitional) to Basel III (fully phased-in) reconciliation. On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier 1 capital and Tier 1 capital. We reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014. When fully phased-in, Basel III, will increase capital requirements through higher minimum capital levels as well as through increases in risk-weights for certain exposures. Additionally, the final Basel III rules place greater emphasis on common equity. In October 2013, the OCC and Federal Reserve released final rules detailing the U.S. implementation of Basel III and the application of the risk-based and leverage capital rules to top-tier savings and loan holding companies. We have transitioned to the Basel III framework beginning in January 2015 and are subject to a phase-in period extending through 2018. Accordingly, the calculations provided below are estimates. These measures are considered to be non-GAAP financial measures because they are not formally defined by GAAP and the Basel III implementation regulations will not be fully phased-in until January 1, 2019. The regulations are subject to change as clarifying guidance becomes available and the calculations currently include our interpretations of the requirements including informal feedback received through the regulatory process. Other entities may calculate the Basel III ratios differently from ours based on their interpretation of the guidelines. Since analysts and banking regulators may assess our capital adequacy using the Basel III framework, we believe that it is useful to provide investors information enabling them to assess our capital adequacy on the same basis.

99

Table of Contents

September 30, 2015Common Equity Tier 1 (to Risk Weighted Assets) 
Tier 1 Leverage (to Adjusted Tangible Assets) (1)
 Tier 1 Capital (to Risk Weighted Assets Total Risk-Based Capital (to Risk-Weighted Assets)
March 31, 2016Common Equity Tier 1 (to Risk Weighted Assets) 
Tier 1 Leverage (to Adjusted Tangible Assets) (1)
 Tier 1 Capital (to Risk Weighted Assets Total Risk-Based Capital (to Risk-Weighted Assets)
Flagstar Bancorp(Dollars in millions)(Dollars in millions)
Regulatory capital – Basel III (transitional) to Basel III (fully phased-in) (1)
              
Basel III (transitional)$1,024
 $1,393
 $1,393
 $1,483
$1,032
 $1,453
 $1,453
 $1,549
Increased deductions related to deferred tax assets, mortgage servicing assets, and other capital components(373) (237) (237) (236)
Increased deductions related to deferred tax assets, mortgage servicing rights, and other capital components(237) (152) (152) (151)
Basel III (fully phased-in) capital (1)
$651
 $1,156
 $1,156
 $1,247
$795
 $1,301
 $1,301
 $1,398
Risk-weighted assets – Basel III (transitional) to Basel III (fully phased-in) (1)
              
Basel III assets (transitional)$6,857
 $11,957
 $6,857
 $6,857
$7,387
 $13,167
 $7,387
 $7,387
Net change in assets(94) (237) (94) (94)26
 (152) 26
 26
Basel III (fully phased-in) assets (1)
$6,763
 $11,720
 $6,763
 $6,763
$7,413
 $13,015
 $7,413
 $7,413
Capital ratios              
Basel III (transitional)14.93% 11.65% 20.32% 21.64%13.96% 11.04% 19.67% 20.97%
Basel III (fully phased-in) (1)
9.61% 9.87% 17.11% 18.44%10.72% 10.00% 17.55% 18.86%
(1)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier I capital and Tier I capital. We reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.

September 30, 2015Common Equity Tier 1 (to Risk Weighted Assets) 
Tier 1 Leverage (to Adjusted Tangible Assets) (1)
 Tier 1 Capital (to Risk Weighted Assets Total Risk-Based Capital (to Risk-Weighted Assets)
March 31, 2016Common Equity Tier 1 (to Risk Weighted Assets) 
Tier 1 Leverage (to Adjusted Tangible Assets) (1)
 Tier 1 Capital (to Risk Weighted Assets Total Risk-Based Capital (to Risk-Weighted Assets)
Flagstar Bank(Dollars in millions)(Dollars in millions)
Regulatory capital – Basel III (transitional) to Basel III (fully phased-in) (1)
              
Basel III (transitional)$1,426
 $1,426
 $1,426
 $1,516
$1,509
 $1,509
 $1,509
 $1,605
Increased deductions related to deferred tax assets, mortgage servicing assets, and other capital components(173) (173) (173) (173)
Increased deductions related to deferred tax assets, mortgage servicing rights, and other capital components(104) (104) (104) (104)
Basel III (fully phased-in) capital (1)
$1,253
 $1,253
 $1,253
 $1,343
$1,405
 $1,405
 $1,405
 $1,501
Risk-weighted assets – Basel III (transitional) to Basel III (fully phased-in) (1)
              
Basel III assets (transitional)$6,874
 $11,975
 $6,874
 $6,874
$7,421
 $13,200
 $7,421
 $7,421
Net change in assets107
 (173) 107
 107
213
 (104) 213
 213
Basel III (fully phased-in) assets (1)
$6,981
 $11,802
 $6,981
 $6,981
$7,634
 $13,096
 $7,634
 $7,634
Capital ratios              
Basel III (transitional)20.75% 11.91% 20.75% 22.05%20.34% 11.43% 20.34% 21.63%
Basel III (fully phased-in) (1)
17.95% 10.62% 17.95% 19.23%18.41% 10.73% 18.41% 19.66%
              
(1)On January 1, 2015, the Basel III rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity Tier I capital and Tier I capital. We reported under Basel I (which included the Market Risk Final Rules) at December 31, 2014.



100

Table of Contents

Item 3. Quantitative and Qualitative Disclosures about Market Risk

A discussion regarding our management of market risk is included in "Market Risk" in this report in "Management’s Discussion and Analysis of Financial Condition and Results of Operations."

Item 4. Controls and Procedures

(a)
Evaluation of Disclosure Controls and Procedures. As of September 30, 2015March 31, 2016 pursuant to Rule 13a-15(b) of the Securities Exchange Act of 1934, as amended ("Exchange Act"), an evaluation was performed by the Bank’s management, including our principal executive and financial officers regarding the design and effectiveness of our disclosure controls and procedures. Based upon that evaluation, the principal executive and financial officers have concluded that our current disclosure controls and procedures were effective as of September 30, 2015.March 31, 2016.

(b)
Changes in Internal Controls. There have been no changes in the Bank’s internal control over financial reporting (as defined in Rule 13a-15(d) of the Exchange Act) during the three months ended September 30, 2015,March 31, 2016, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

101


PART II
Item 1. Legal Proceedings

From time to time, the Company is party to legal proceedings incident to its business. See Note 1618 of the Notes to Consolidated Financial Statements, in Item 1 Financial Statements, which is incorporated herein by reference.

Item 1A. Risk Factors

There have been no material changes to the risk factors previously disclosed in response to Item 1A to Part I of the Company'sour Annual Report on Form 10-K for the fiscal year ended December 31, 20142015.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Sale of Unregistered Securities

The Company made no sales of unregistered securities during the quarter ended September 30, 2015.March 31, 2016.
 
Issuer Purchases of Equity Securities

The Company made no purchases of its equity securities during the quarter ended September 30, 2015.March 31, 2016.

Item 3. Defaults upon Senior Securities

The Company had no defaults on senior securities.

The following sets forth arrearage of the payment of dividends on preferred stock.

Under the terms of the Fixed Rate Cumulative Perpetual Preferred Stock, Series C (the "Series C Preferred Stock") the Company may defer payments of dividends. Beginning with the February 2012 payment, the Company has exercised its contractual right to defer regularly scheduled quarterly payments of dividends on Series C Preferred Stock, and is therefore currently in arrears with the dividend payments. As of September 30, 2015,March 31, 2016, the amount of the arrearage on the dividend payments of the Series C Preferred Stock was $79$94 million.

Item 4. Mine Safety Disclosures

None.

Item 5. Other Information

None.    


102


Item 6. Exhibits 
Exhibit No.  Description
   
10.1Form of Flagstar Bancorp, Inc. 2016 Stock Award and Incentive Plan
10.2Form of Award Agreement for the Flagstar Bancorp, Inc. Executive Long-Term Incentive Program
10.3Second Amendment to Employment Agreement, effective October 22, 2015, by and between Flagstar Bancorp, Inc., Flagstar Bank, FSB and Lee M. Smith
10.4Amendment to Employment Agreement effective October 22, 2015, by and between Flagstar Bancorp, Inc., Flagstar Bank, FSB and Alessandro DiNello
11 Statement regarding computation of per share earnings incorporated by reference to Note 1315 of the Notes to the Consolidated Financial Statements, in Item 1. Financial Statements.
   
31.1  Section 302 Certification of Chief Executive Officer
  
31.2  Section 302 Certification of Chief Financial Officer
  
32.1  Section 906 Certification, as furnished by the Chief Executive Officer
   
32.2  Section 906 Certification, as furnished by the Chief Financial Officer
  
101  Financial statements from Quarterly Report on Form 10-Q of the Company for the quarter ended September 30, 2015,March 31, 2016, formatted in XBRL: (i) the Consolidated Statements of Financial Condition, (ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income (Loss), (iv) the Consolidated Statements of Stockholders' Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to the Consolidated Financial Statements.

103


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
    
   FLAGSTAR BANCORP, INC.
   Registrant
    
Date:November 6, 2015May 10, 2016 /s/ Alessandro DiNello
   Alessandro DiNello
   President and Chief Executive Officer
   (Principal Executive Officer)
    
   /s/ James K. Ciroli
   James K. Ciroli
   Executive Vice President and Chief Financial Officer
   (Principal Financial Officer)

104



EXHIBIT INDEX

Exhibit No.  Description
  
10.1Form of Flagstar Bancorp, Inc. 2016 Stock Award and Incentive Plan
10.2Form of Award Agreement for the Flagstar Bancorp, Inc. Executive Long-Term Incentive Program
10.3Second Amendment to Employment Agreement, effective October 22, 2015, by and between Flagstar Bancorp, Inc., Flagstar Bank, FSB and Lee M. Smith
10.4Amendment to Employment Agreement effective October 22, 2015, by and between Flagstar Bancorp, Inc., Flagstar Bank, FSB and Alessandro DiNello
 
11 Statement regarding computation of per share earnings incorporated by reference to Note 1315 of the Notes to the Consolidated Financial Statements, in Item 1. Financial Statements.
   
31.1  Section 302 Certification of Chief Executive Officer
  
31.2  Section 302 Certification of Chief Financial Officer
  
32.1  Section 906 Certification, as furnished by the Chief Executive Officer
   
32.2  Section 906 Certification, as furnished by the Chief Financial Officer
  
101  Financial statements from Quarterly Report on Form 10-Q of the Company for the quarter ended September 30, 2015,March 31, 2016, formatted in XBRL: (i) the Consolidated Statements of Financial Condition, (ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income (Loss), (iv) the Consolidated Statements of Stockholders' Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to the Consolidated Financial Statements.



10582