0001033012us-gaap:CarryingReportedAmountFairValueDisclosureMember2020-12-31

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~March 31,~~September 30, 2021


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to _________

Commission File Number: 001-16577

Flagstar Bancorp, Inc.

(Exact name of registrant as specified in its charter).

Michigan

38-3150651

(State or other jurisdiction of

(I.R.S. Employer

Incorporation or organization)

Identification No.)

5151 Corporate Drive,

Troy,

Michigan

48098-2639

(Address of principal executive offices)

(Zip code)

(248) 312-2000

(Registrant’s telephone number, including area code)

Not applicable

(Former name, former address and formal fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐.

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act:


Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act ¨.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒.

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading symbol	Name of each exchange on which registered
Common stock	FBC	New York Stock Exchange

As of ~~May 6,~~November 4, 2021, ~~52,752,606~~52,863,598 shares of the registrant’s common stock, $0.01 par value, were issued and outstanding.

FLAGSTAR BANCORP, INC.

FORM 10-Q

FOR THE QUARTER ENDED ~~March 31,~~September 30, 2021

TABLE OF CONTENTS



PART I. – FINANCIAL INFORMATION

Item 1.	Financial Statements
	Consolidated Statements of Financial Condition – ~~March 31,~~September 30, 2021 (unaudited) and December 31, 2020	4243
	Consolidated Statements of Operations – For the three and nine months ended ~~March 31, 2021 and 2020 (unaudited)~~	43
	~~Consolidated Statements of Comprehensive Income – For the three months ended March 31,~~September 30, 2021 and 2020 (unaudited)	44
	Consolidated Statements of ~~Stockholders’ Equity~~Comprehensive Income – For the three and nine months ended ~~March 31,~~September 30, 2021 and 2020 (unaudited)	45
	Consolidated Statements of ~~Cash Flows~~Stockholders’ Equity – For the three and nine months ended ~~March 31,~~September 30, 2021 and 2020 (unaudited)	46
	Consolidated Statements of Cash Flows – For the nine months ended September 30, 2021 and 2020 (unaudited)	47
	Notes to the Consolidated Financial Statements (unaudited)
	Note 1 - Basis of Presentation	4748
	Note 2 - Investment Securities	4749
	Note 3 - Loans Held-for-Sale	4951
	Note 4 - Loans Held-for-Investment	4951
	Note 5 - Loans With Government Guarantees	5862
	Note 6 - Variable Interest Entities	5862
	Note 7 - Mortgage Servicing Rights	5862
	Note 8 - Derivative Financial Instruments	6064
	Note 9 - Borrowings	6469
	Note 10 - Accumulated Other Comprehensive Income (Loss)	6671
	Note 11 - Earnings Per Share	6671
	Note 12 - Stock-Based Compensation	6771
	Note 13 - Income Taxes	6772
	Note 14 - Regulatory Matters	6872
	Note 15 - Legal Proceeding, Contingencies, and Commitments	6973
	Note 16 - Fair Value Measurements	7075
	Note 17 - Segment Information	7984
	Note 18 - Recently Issued Accounting Pronouncements	81
	~~Note 19 - Subsequent Event~~	8188
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	4
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	8188
Item 4.	Controls and Procedures	8288

PART II. – OTHER INFORMATION
Item 1.	Legal Proceedings	8390
Item 1A.	Risk Factors	8390
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	8490
Item 3.	Defaults upon Senior Securities	8490
Item 4.	Mine Safety Disclosures	8490
Item 5.	Other Information	8490
Item 6.	Exhibits	8591

SIGNATURES		8692

GLOSSARY OF ABBREVIATIONS AND ACRONYMS

The following list of abbreviations and acronyms are provided as a tool for the reader and may be used throughout this Report, including the Consolidated Financial Statements and Notes:

Term

Definition

Term

Definition

ACL

Allowance for Credit Losses

HOLA

Home Owners' Loan Act

AFS

Available-for-Sale

Home equity

Second Mortgages, HELOANs, HELOCs

Agencies

Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, and Government National Mortgage Association, Collectively

HPI

Housing Price Index

ALCO

Asset Liability Committee

HTM

Held-to-Maturity

ALLL

Allowance for Loan Losses

LGG

Loans with Government Guarantees

AOCI

Accumulated Other Comprehensive Income (Loss)

LHFI

Loans Held-for-Investment

ASU

Accounting Standards Update

LHFS

Loans Held-for-Sale

Basel III

Basel Committee on Banking Supervision Third Basel Accord

LIBOR

London Interbank Offered Rate

C&I

Commercial and Industrial

LTV

Loan-to-Value Ratio

CDARS

Certificates of Deposit Account Registry Service

Management

Flagstar Bancorp’s Management

Certificates of Deposit

MBS

Mortgage-Backed Securities

CECL

Current Expected Credit Losses

MD&A

Management's Discussion and Analysis

CET1

Common Equity Tier 1

MSR

Mortgage Servicing Rights

CLTV

Combined Loan-to-Value Ratio

N/A

Not Applicable

Common Stock

Common Shares

N/M

Not Meaningful

CRE

Commercial Real Estate

NBV

Net Book Value

Deposit Beta

The change in the annualized cost of our deposits, compared to the change in the Federal Reserve discount rate

NPL

Nonperforming Loan

DOJ

United States Department of Justice

NYSE

New York Stock Exchange

DOJ Liability

2012 Settlement Agreement with the Department of Justice

OCC

Office of the Comptroller of the Currency

OCI

Other Comprehensive Income (Loss)

DTA

Deferred Tax Asset

~~PPP~~QTL

~~Paycheck Protection Program~~Qualified Thrift Lending

EVE

Economic Value of Equity

~~QTL~~

~~Qualified Thrift Lending~~

~~Fannie Mae~~

~~Federal National Mortgage Association~~

Regulatory Agencies

Board of Governors of the Federal Reserve, Office of the Comptroller of the Currency, U.S. Department of the Treasury, Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation, Securities and Exchange Commission

Fannie Mae

Federal National Mortgage Association

FASB

Financial Accounting Standards Board

FBC

Flagstar Bancorp

REO

Real estate owned and other nonperforming assets, net

FDIC

Federal Deposit Insurance Corporation

~~REO~~RMBS

~~Real estate owned and other nonperforming assets, net~~Residential Mortgage-Backed Securities

Federal Reserve

Board of Governors of the Federal Reserve System

~~RMBS~~RWA

~~Residential Mortgage-Backed Securities~~Risk Weighted Assets

FHA

Federal Housing Administration

~~RWA~~SEC

~~Risk Weighted Assets~~Securities and Exchange Commission

FHLB

Federal Home Loan Bank

~~SEC~~SNC

~~Securities and Exchange Commission~~Shared National Credit

FICO

Fair Isaac Corporation

~~SNC~~

~~Shared National Credit~~

~~FOAL~~

~~Fallout-Adjusted Locks~~

SOFR

Secured Oversight Financing Rate

FOAL

Fallout-Adjusted Locks

TDR

Troubled Debt Restructuring

FRB

Federal Reserve Bank

~~TARP preferred~~TPO

~~TARP Fixed Rate Cumulative Perpetual Preferred Stock, Series C~~Third Party Originator

Freddie Mac

Federal Home Loan Mortgage Corporation

~~TDR~~UPB

~~Troubled Debt Restructuring~~Unpaid Principal Balance

FTE

Full Time Equivalent Employees

~~TPO~~U.S. Treasury

~~Third Party Originator~~United States Department of Treasury

GAAP

United States Generally Accepted Accounting Principles

~~UPB~~VIE

~~Unpaid Principal Balance~~Variable Interest Entities

GNMA

Government National Mortgage Association

~~U.S. Treasury~~XBRL

~~United States Department of Treasury~~eXtensible Business Reporting Language

HELOC

Home Equity Lines of Credit

~~VIE~~

~~Variable Interest Entities~~

HELOAN

Home Equity Loan

~~XBRL~~

~~eXtensible Business Reporting Language~~

HFI

Held-for-Investment

PART I. FINANCIAL INFORMATION


ITEM 2.			Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following is Management's Discussion and Analysis of the financial condition and results of operations of Flagstar Bancorp, Inc. for the ~~first~~third quarter of 2021, which should be read in conjunction with the financial statements and related notes set forth in Part I, Item 1 of this Form 10-Q and Part II, Item 8 of Flagstar Bancorp, Inc.'s 2020 Annual Report on Form 10-K for the year ended December 31, 2020.

Certain statements in this Form 10-Q, including but not limited to statements included within Management’s Discussion and Analysis of Financial Condition and Results of Operations, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. These statements are based on the current beliefs and expectations of our Management. Actual results may differ from those set forth in forward-looking statements. See Forward-Looking Statements on page 4142 of this Form 10-Q, Part II, Item 1A, Risk Factors of this Form 10-Q and Part I, Item 1A, Risk Factors of Flagstar Bancorp, Inc.'s 2020 Annual Report on Form 10-K for the year ended December 31, 2020. Additional information about Flagstar can be found on our website at www.flagstar.com.

Where we say "we," "us," "our," the "Company," "Bancorp" or "Flagstar," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference will include our wholly-owned subsidiary Flagstar Bank, FSB (the "Bank"). See the Glossary of Abbreviations and Acronyms on page 3 for definitions used throughout this Form 10-Q.

Introduction

We are a savings and loan holding company founded in 1993. Our business is primarily conducted through our principal subsidiary, the Bank, a federally chartered stock savings bank founded in 1987. We provide commercial and consumer banking services, and we are the 6th largest bank mortgage originator in the nation and the 6th largest subservicer of mortgage loans nationwide. At ~~March 31,~~September 30, 2021, we had ~~5,418~~5,461 full-time equivalent employees. Our common stock is listed on the NYSE under the symbol "FBC".

Our relationship-based business model leverages our full-service bank’s capabilities and our national mortgage platform to create and build financial solutions for our customers. At ~~March 31,~~September 30, 2021, we operated 158 full-service banking branches that offer a full set of banking products to consumer, commercial, and government customers. Our banking footprint spans Michigan, Indiana, California, Wisconsin, Ohio and contiguous states.

We originate mortgages through a network of brokers and correspondents in all 50 states and our own loan officers, which includes our direct lending team, from 8784 retail locations in 2728 states and 3 call centers. We are also a leading national servicer of mortgage loans and provide complementary ancillary offerings including MSR lending, servicing advance lending and MSR recapture services.

Strategic Merger with New York Community Bancorp, Inc.

On April 26, 2021, it was announced that New York Community Bancorp, Inc. ("NYCB") and Flagstar had entered into a definitive merger agreement (the "Merger Agreement") under which the two companies will combine in an all stock merger. Under the terms of the Merger Agreement, Flagstar shareholders will receive 4.0151 shares of NYCB common stock for each Flagstar share they own. The new company ~~will~~expects to have over $87 billion in assets and operate nearly 400 traditional branches in nine states and 8784 loan production offices across a 28 state footprint. On August 4, 2021, Flagstar's and NYCB's shareholders each voted in their respective special meetings of shareholders to approve the proposed business combination. The transaction is ~~expected to close by the end of 2021,~~ subject to customary closing conditions, including regulatory ~~approvals and approval by each company's shareholders.~~approvals.

Operating Segments

Our operations are conducted through our three operating segments: Community Banking, Mortgage Originations, and Mortgage Servicing. For further information, see MD&A - Operating Segments and Note 17 - Segment Information.

Results of Operations

The following table summarizes our results of operations for the periods indicated:


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
		March 31, 2021		December 31, 2020		March 31, 2020		Change					September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions, except share data)											(Dollars in millions, except share data)
Net interest income	Net interest income	$	189	$	189	$	148	$	—	$	41	Net interest income	$	195	$	183	$	12	$	566	$	496	$	70
(Benefit) provision for credit losses	(Benefit) provision for credit losses	(28)		2		14		(30)		(42)		(Benefit) provision for credit losses	(23)		(44)		21		(95)		148		(243)
Total noninterest income	Total noninterest income	324		332		154		(8)		170		Total noninterest income	266		252		14		842		978		(136)
Total noninterest expense	Total noninterest expense	347		314		232		33		115		Total noninterest expense	286		289		(3)		922		827		95
Provision for income taxes	Provision for income taxes	45		51		10		(6)		35		Provision for income taxes	46		43		3		133		115		18
Net income	Net income	$	149	$	154	$	46	$	(5)	$	103	Net income	$	152	$	147	$	5	$	448	$	384	$	64
Income per share	Income per share											Income per share
Basic	Basic	$	2.83	$	2.86	$	0.80	$	(0.03)	$	2.03	Basic	$	2.87	$	2.78	$	0.09	$	8.48	$	6.76	$	1.72
Diluted	Diluted	$	2.80	$	2.83	$	0.80	$	(0.03)	$	2.83	Diluted	$	2.83	$	2.74	$	0.09	$	8.37	$	6.71	$	1.66
Weighted average shares outstanding:	Weighted average shares outstanding:											Weighted average shares outstanding:
Basic	Basic	52,675,562		53,912,584		56,655,865		(1,237,022)		(3,980,303)		Basic	52,862,288		52,763,868		98,420		52,767,923		56,827,171		(4,059,248)
Diluted	Diluted	53,297,803		54,343,966		57,189,923		(1,046,163)		(3,892,120)		Diluted	53,659,422		53,536,669		122,753		53,499,289		57,231,689		(3,732,400)

The following table summarizes our adjusted results of operations ~~for the periods indicated:~~(1):


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
		March 31, 2021		December 31, 2020		March 31, 2020		Change					September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions, except share data)											(Dollars in millions, except share data)
Net interest income	Net interest income	$	189	$	189	$	148	$	—	$	41	Net interest income	$	195	$	183	$	12	$	566	$	496	$	70
(Benefit) provision for credit losses	(Benefit) provision for credit losses	(28)		2		14		(30)		(42)		(Benefit) provision for credit losses	(23)		(44)		21		(95)		148		(243)
Total noninterest income	Total noninterest income	324		332		154		(8)		170		Total noninterest income	266		252		14		842		978		(136)
Total noninterest expense	Total noninterest expense	312		314		232		(2)		80		Total noninterest expense	281		290		(9)		883		827		56
Provision for income taxes	Provision for income taxes	53		51		10		2		43		Provision for income taxes	47		43		4		142		115		27
Net income	Net income	$	176	$	154	$	46	$	22	$	130	Net income	$	156	$	146	$	10	$	478	$	384	$	94
Income per share	Income per share											Income per share
Basic	Basic	$	3.34	$	2.86	$	0.80	$	0.48	$	2.54	Basic	$	2.98	$	2.78	$	0.20	$	9.04	$	6.76	$	2.28
Diluted	Diluted	$	3.31	$	2.83	$	0.80	$	0.48	$	2.83	Diluted	$	2.94	$	2.73	$	0.21	$	8.92	$	6.71	$	2.21

(1)See Use of Non-GAAP Financial Measures for further information.

The following table summarizes certain selected ratios and statistics for the periods indicated:


		Three Months Ended,										Three Months Ended,						Nine Months Ended,
		March 31, 2021			December 31, 2020			March 31, 2020				September 30, 2021			June 30, 2021			September 30, 2021			September 30, 2020
Selected Ratios:	Selected Ratios:										Selected Ratios:
Interest rate spread (1)	Interest rate spread (1)	2.55		%	2.44		%	2.31		%	Interest rate spread (1)	2.84		%	2.70		%	2.70		%	2.41		%
Net interest margin	Net interest margin	2.82		%	2.78		%	2.81		%	Net interest margin	3.00		%	2.90		%	2.90		%	2.81		%
Adjusted net interest margin (2)	Adjusted net interest margin (2)	3.02		%	2.98		%	2.81		%	Adjusted net interest margin (2)	3.04		%	3.06		%	3.04		%	2.88		%
Return on average assets	Return on average assets	1.98		%	2.08		%	0.78		%	Return on average assets	2.16		%	2.09		%	2.08		%	1.97		%
Adjusted return on average assets (2) (3)		2.34		%	2.08		%	0.78		%
Adjusted return on average assets (2)											Adjusted return on average assets (2)	2.21		%	2.08		%	2.22		%	1.97		%
Return on average common equity	Return on average common equity	25.73		%	27.58		%	9.82		%	Return on average common equity	23.40		%	23.97		%	24.32		%	25.71		%
Return on average tangible common equity ~~(2)~~(3)	Return on average tangible common equity ~~(2)~~(3)	27.99		%	30.13		%	11.46		%	Return on average tangible common equity ~~(2)~~(3)	25.18		%	25.92		%	24.65		%	28.58		%
Adjusted return on average tangible common equity (2) (3)		32.97		%	30.13		%	11.46		%
Adjusted return on average tangible common equity (3)											Adjusted return on average tangible common equity (3)	26.16		%	25.67		%	27.23		%	28.58		%
Common equity-to-assets ratio	Common equity-to-assets ratio	8.01		%	7.09		%	6.87		%	Common equity-to-assets ratio	9.78		%	9.23		%	9.78		%	7.45		%
Common equity-to-assets ratio (average for the period)	Common equity-to-assets ratio (average for the period)	7.71		%	7.54		%	7.92		%	Common equity-to-assets ratio (average for the period)	9.24		%	8.74		%	8.55		%	7.66		%
Efficiency ratio	Efficiency ratio	67.7		%	60.4		%	76.9		%	Efficiency ratio	62.2		%	66.6		%	65.5		%	56.1		%
Adjusted efficiency ratio (2)	Adjusted efficiency ratio (2)	60.8		%	59.1		%	76.9		%	Adjusted efficiency ratio (2)	61.1		%	66.8		%	62.8		%	56.1		%
Selected Statistics:	Selected Statistics:										Selected Statistics:
Book value per common share	Book value per common share	$	44.71		$	41.79		$	32.46		Book value per common share	$	50.04		$	47.26		$	50.04		$	38.41
Tangible book value per share ~~(2)~~(3)	Tangible book value per share ~~(2)~~(3)	$	41.77		$	38.80		$	29.52		Tangible book value per share ~~(2)~~(3)	$	47.21		$	44.38		$	47.21		$	35.60
Number of common shares outstanding	Number of common shares outstanding	52,752,600			52,656,067			56,729,789			Number of common shares outstanding	52,862,383			52,862,264			52,862,383			57,150,470

(1)Interest rate spread is the difference between the yield earned on average interest-earning assets for the period and the rate of interest paid on average interest-bearing liabilities.

(2) See Use of Non-GAAP Financial Measures for further information.

(3) Excludes goodwill, intangible assets and the associated amortization. See Non-GAAP Reconciliation for further information.

Overview

Net income was ~~$149~~$152 million, or ~~$2.80~~$2.83 per diluted share for the quarter ended ~~March 31,~~September 30, 2021 compared

to ~~fourth~~second quarter ~~2020~~2021 net income of ~~$154~~$147 million, or ~~$2.83~~$2.74 per diluted share. When adjusted for ~~the $35~~pre-tax merger related expenses of $5 million, ~~final settlement expense for the DOJ Liability,~~ net income was ~~$176~~$156 million, or ~~$3.31~~$2.94 per diluted share for the ~~first quarter 2021.~~current quarter.

Our benefit for credit losses for the quarter ended ~~March 31,~~September 30, 2021 was ~~$28~~$23 million, compared to a ~~provision for credit losses~~benefit of $2$44 million ~~for~~in the ~~fourth~~second quarter ~~2020.~~2021. Our benefit for credit losses ~~recorded for~~in the ~~first~~third quarter reflects our estimate of ~~2021 reflects~~ the ~~impact~~future performance of ~~improved economic forecasts along with a $16 million recovery on a previously charged-off commercial loan. Although our economic forecasts are improved, we~~the LHFI portfolio as borrowers continue to ~~believe that uncertainty persists regarding~~recover from the economic ~~recovery, especially as it relates to consumer loan forbearance and~~stress caused by the ~~CRE sector.~~pandemic.

Net interest income in the ~~first~~third quarter was ~~$189~~$195 million, ~~flat~~an increase of $12 million, or 7 percent as compared to the second quarter ~~ended December 31, 2020.~~2021. The results primarily reflect a favorable asset mix driven by growth and higher ~~loans held-for-sale average balances, the full quarter impact of the early extinguishment of senior notes and the impact of lower rates on deposits, offsetting the impact of lower average balances and~~ yields ~~on loans-held-for investment.~~in our LHFS portfolio.

~~Compared~~Noninterest income increased $14 million to ~~the fourth quarter 2020, noninterest income decreased $8 million. This decrease was primarily driven by lower transactional loan fees and charges which were impacted by a decrease~~$266 million in the ~~gross number of loans being boarded and deboarded onto our~~third quarter, as compared to $252 million for the second quarter 2021, primarily due to higher mortgage revenues. Net return on mortgage servicing ~~platform this~~rights increased $14 million, to $9 million for the third quarter ~~and lower revenue associated with loans in forbearance and lower mortgage revenues, primarily~~2021, compared to a $5 million ~~decrease in~~ net ~~gain~~loss for the second quarter 2021. Gain on loan ~~sales. Fallout-adjusted locks increased $0.3 billion, or 3 percent, to $12.3 billion and we maintained strong gain on~~ sale margins ~~which decreased 9~~increased 15 basis points, to ~~1.84 percent~~150 basis points for the ~~first~~third quarter 2021, as compared to ~~1.93 percent~~135 basis points for the ~~fourth~~second quarter ~~2020.~~2021.

Noninterest expense ~~increased $33~~decreased $3 million during the ~~first~~third quarter 2021 as compared to the ~~fourth~~second quarter ~~2020~~2021. The decrease was primarily due to lower commissions as mortgage loan closings decreased 2 percent compared to the ~~$35~~prior quarter and seasonally lower benefit costs. The third quarter also included $5 million ~~final settlement expense for~~of merger expenses, compared to $9 million in the ~~DOJ Liability.~~prior quarter.

Net Interest Income

The following table presents details on our net interest margin and net interest income on a consolidated basis:


		Three Months Ended,																			Three Months Ended,
		March 31, 2021						December 31, 2020						March 31, 2020							September 30, 2021						June 30, 2021
		Average Balance		Interest		Annualized Yield/ Rate		Average Balance		Interest		Annualized Yield/ Rate		Average Balance		Interest		Annualized Yield/ Rate			Average Balance		Interest		Annualized Yield/ Rate		Average Balance		Interest		Annualized Yield/ Rate
		(Dollars in millions)																			(Dollars in millions)
Interest-Earning Assets	Interest-Earning Assets																			Interest-Earning Assets
Loans held-for-sale	Loans held-for-sale	$	7,464	$	53	2.83	%	$	5,672	$	42	2.99	%	$	5,248	$	49	3.72	%	Loans held-for-sale	$	7,839	$	63	3.22	%	$	6,902	$	53	3.05	%
Loans held-for-investment	Loans held-for-investment																			Loans held-for-investment
Residential first mortgage	Residential first mortgage	2,132		17		3.20	%	2,353		19		3.23	%	3,062		27		3.51	%	Residential first mortgage	1,706		14		3.14	%	1,887		15		3.27	%
Home equity	Home equity	820		7		3.50	%	890		8		3.69	%	1,019		12		4.73	%	Home equity	686		6		3.64	%	748		7		3.64	%
Other	Other	1,040		12		4.79	%	1,001		13		5.15	%	816		12		5.77	%	Other	1,177		14		4.76	%	1,101		13		4.80	%
Total consumer loans	Total consumer loans	3,992		36		3.68	%	4,244		40		3.78	%	4,897		51		4.14	%	Total consumer loans	3,569		34		3.77	%	3,736		35		3.79	%
Commercial real estate	Commercial real estate	3,042		26		3.36	%	3,064		27		3.40	%	2,949		34		4.61	%	Commercial real estate	3,238		28		3.43	%	3,093		26		3.37	%
Commercial and industrial	Commercial and industrial	1,486		13		3.53	%	1,447		13		3.55	%	1,667		19		4.52	%	Commercial and industrial	1,341		12		3.56	%	1,449		14		3.72	%
Warehouse lending	Warehouse lending	6,395		64		4.00	%	6,948		71		3.99	%	2,310		25		4.30	%	Warehouse lending	5,392		52		3.76	%	5,410		53		3.95	%
Total commercial loans	Total commercial loans	10,923		103		3.76	%	11,459		111		3.78	%	6,926		78		4.48	%	Total commercial loans	9,971		92		3.62	%	9,952		93		3.74	%
Total loans held-for-investment (1)	Total loans held-for-investment (1)	14,915		139		3.73	%	15,703		151		3.78	%	11,823		129		4.34	%	Total loans held-for-investment (1)	13,540		126		3.66	%	13,688		128		3.75	%
Loans with government guarantees	Loans with government guarantees	2,502		4		0.56	%	2,478		5		0.73	%	811		3		1.38	%	Loans with government guarantees	2,046		8		1.61	%	2,344		5		0.79	%
Investment securities	Investment securities	2,210		12		2.21	%	2,493		14		2.27	%	3,060		19		2.47	%	Investment securities	2,058		12		2.15	%	2,123		12		2.19	%
Interest-earning deposits	Interest-earning deposits	87		—		0.14	%	754		—		0.11	%	208		1		1.75	%	Interest-earning deposits	173		—		0.18	%	212		—		0.13	%
Total interest-earning assets	Total interest-earning assets	27,178		$	208	3.06	%	27,100		$	212	3.09	%	21,150		$	201	3.78	%	Total interest-earning assets	25,656		$	209	3.22	%	25,269		$	198	3.12	%
Other assets	Other assets	2,887						2,537						2,263						Other assets	2,391						2,742
Total assets	Total assets	$	30,065					$	29,637					$	23,413					Total assets	$	28,047					$	28,011
Interest-Bearing Liabilities	Interest-Bearing Liabilities																			Interest-Bearing Liabilities
Retail deposits	Retail deposits																			Retail deposits
Demand deposits	Demand deposits	$	1,852	$	—	0.07	%	$	1,842	$	—	0.07	%	$	1,587	$	3	0.75	%	Demand deposits	$	1,603	$	—	0.05	%	$	1,686	$	—	0.06	%
Savings deposits	Savings deposits	3,945		1		0.14	%	3,847		2		0.20	%	3,384		9		1.07	%	Savings deposits	4,144		2		0.14	%	4,084		1		0.14	%
Money market deposits	Money market deposits	685		—		0.06	%	693		—		0.07	%	687		1		0.32	%	Money market deposits	840		—		0.08	%	762		—		0.07	%
Certificates of deposit	Certificates of deposit	1,293		4		0.96	%	1,415		5		1.18	%	2,254		12		2.24	%	Certificates of deposit	1,038		1		0.50	%	1,126		2		0.62	%
Total retail deposits	Total retail deposits	7,775		5		0.25	%	7,797		7		0.33	%	7,912		25		1.28	%	Total retail deposits	7,625		3		0.16	%	7,658		3		0.18	%
Government deposits	Government deposits	1,773		1		0.22	%	1,579		1		0.26	%	1,131		3		1.15	%	Government deposits	2,148		1		0.17	%	1,795		1		0.19	%
Wholesale deposits and other	Wholesale deposits and other	1,031		4		1.59	%	1,010		4		1.69	%	581		4		2.39	%	Wholesale deposits and other	1,342		3		0.99	%	1,170		4		1.33	%
Total interest-bearing deposits	Total interest-bearing deposits	10,579		10		0.38	%	10,386		12		0.46	%	9,624		32		1.33	%	Total interest-bearing deposits	11,115		7		0.26	%	10,623		8		0.31	%
Short-term FHLB advances and other	Short-term FHLB advances and other	2,779		1		0.17	%	1,598		1		0.20	%	3,566		12		1.35	%	Short-term FHLB advances and other	2,736		1		0.18	%	2,422		1		0.17	%
Long-term FHLB advances	Long-term FHLB advances	1,200		3		1.03	%	1,200		3		1.03	%	794		3		1.29	%	Long-term FHLB advances	1,343		3		0.92	%	1,200		3		1.03	%
Other long-term debt	Other long-term debt	453		5		4.11	%	598		7		4.47	%	496		6		5.33	%	Other long-term debt	396		3		3.16	%	396		3		3.19	%
Total interest-bearing liabilities	Total interest-bearing liabilities	$	15,011	$	19	0.51	%	$	13,782	$	23	0.65	%	$	14,480	$	53	1.46	%	Total interest-bearing liabilities	$	15,590	$	14	0.38	%	$	14,641	$	15	0.43	%
Noninterest-bearing deposits	Noninterest-bearing deposits																			Noninterest-bearing deposits
Retail deposits and other	Retail deposits and other	2,270						2,155						1,395						Retail deposits and other	2,391						2,259
Custodial deposits (2)	Custodial deposits (2)	7,194						8,527						4,776						Custodial deposits (2)	6,180						6,188
Total noninterest bearing deposits	Total noninterest bearing deposits	9,464						10,682						6,171						Total noninterest bearing deposits	8,571						8,447
Other liabilities	Other liabilities	3,271						2,938						908						Other liabilities	1,294						2,476
Stockholders’ equity	Stockholders’ equity	2,319						2,235						1,854						Stockholders’ equity	2,592						2,448
Total liabilities and stockholders' equity	Total liabilities and stockholders' equity	$	30,065					$	29,637					$	23,413					Total liabilities and stockholders' equity	$	28,047					$	28,012
Net interest-earning assets	Net interest-earning assets	$	12,167					$	13,318					$	6,671					Net interest-earning assets	$	10,066					$	10,628
Net interest income	Net interest income			$	189					$	189					$	148			Net interest income			$	195					$	183
Interest rate spread (3)	Interest rate spread (3)					2.55	%					2.44	%					2.31	%	Interest rate spread (3)					2.84	%					2.70	%
Net interest margin (4)	Net interest margin (4)					2.82	%					2.78	%					2.81	%	Net interest margin (4)					3.00	%					2.90	%
Ratio of average interest-earning assets to interest-bearing liabilities	Ratio of average interest-earning assets to interest-bearing liabilities					181.1	%					196.6	%					146.1	%	Ratio of average interest-earning assets to interest-bearing liabilities					164.6	%					172.6	%
Total average deposits	Total average deposits	$	20,043					$	21,068					$	15,795					Total average deposits	$	19,686					$	19,070

(1)Includes nonaccrual loans. For further information on nonaccrual loans, see Note 4 - Loans Held-for-Investment.

(2)Includes noninterest-bearing custodial deposits that arise due to the servicing of loans for others.

(3)Interest rate spread is the difference between rates of interest earned on interest-earning assets and rates of interest paid on interest-bearing liabilities.

(4)Net interest margin is net interest income divided by average interest-earning assets.


	Nine Months Ended,
	September 30, 2021						September 30, 2020
	Average Balance		Interest		Annualized Yield/ Rate		Average Balance		Interest		Annualized Yield/ Rate
	(Dollars in millions)
Interest-Earning Assets
Loans held-for-sale	$	7,403	$	169	3.04	%	$	5,499	$	142	3.44	%
Loans held-for-investment
Residential first mortgage	1,907		46		3.21	%	2,822		72		3.40	%
Home equity	751		20		3.59	%	990		30		4.10	%
Other	1,106		40		4.78	%	882		36		5.47	%
Total consumer loans	3,764		106		3.75	%	4,694		138		3.94	%
Commercial real estate	3,125		80		3.38	%	3,019		90		3.90	%
Commercial and industrial	1,425		39		3.60	%	1,774		50		3.68	%
Warehouse lending	5,729		170		3.91	%	3,937		119		3.98	%
Total commercial loans	10,279		289		3.71	%	8,730		259		3.89	%
Total loans held-for-investment (1)	14,043		395		3.72	%	13,424		397		3.91	%
Loans with government guarantees	2,295		15		0.95	%	1,267		12		1.23	%
Investment securities	2,130		35		2.19	%	3,094		56		2.40	%
Interest-earning deposits	158		—		0.15	%	251		1		0.56	%
Total interest-earning assets	26,029		$	614	3.13	%	23,535		$	608	3.42	%
Other assets	2,672						2,457
Total assets	$	28,701					$	25,992
Interest-Bearing Liabilities
Retail deposits
Demand deposits	$	1,713	$	1	0.06	%	$	1,737	$	4	0.33	%
Savings deposits	4,058		4		0.14	%	3,513		17		0.63	%
Money market deposits	763		—		0.07	%	712		1		0.17	%
Certificates of deposit	1,152		6		0.71	%	1,970		29		1.98	%
Total retail deposits	7,686		11		0.20	%	7,932		51		0.86	%
Government deposits	1,907		3		0.19	%	1,208		6		0.68	%
Wholesale deposits and other	1,182		11		1.27	%	758		12		2.03	%
Total interest-bearing deposits	10,775		25		0.32	%	9,898		69		0.93	%
Short-term FHLB advances and other	2,646		3		0.17	%	3,212		16		0.65	%
Long-term FHLB advances	1,248		9		0.99	%	1,021		9		1.13	%
Other long-term debt	414		11		3.50	%	494		18		4.94	%
Total interest-bearing liabilities	$	15,083	$	48	0.43	%	$	14,625	$	112	1.01	%
Noninterest-bearing deposits
Retail deposits and other	2,307						1,680
Custodial deposits (2)	6,517						6,120
Total noninterest bearing deposits	8,824						7,800
Other liabilities	2,340						1,576
Stockholders’ equity	2,454						1,991
Total liabilities and stockholders' equity	$	28,701					$	25,992
Net interest-earning assets	$	10,946					$	8,910
Net interest income			$	566					$	496
Interest rate spread (3)					2.70	%					2.41	%
Net interest margin (4)					2.90	%					2.81	%
Ratio of average interest-earning assets to interest-bearing liabilities					172.6	%					160.9	%
Total average deposits	$	19,598					$	17,698

(1)Includes nonaccrual loans. For further information on nonaccrual loans, see Note 4 - Loans Held-for-Investment.

(2)Includes noninterest-bearing custodial deposits that arise due to the servicing of loans for others.

(3)Interest rate spread is the difference between rates of interest earned on interest-earning assets and rates of interest paid on interest-bearing liabilities.

(4)Net interest margin is net interest income divided by average interest-earning assets.

The following table presents the dollar amount of changes in interest income and interest expense for the components of interest-earning assets and interest-bearing liabilities. The table distinguishes between the changes related to average outstanding balances (changes in volume while holding the initial rate constant) and the changes related to average interest rates (changes in average rates while holding the initial balance constant). The rate/volume variances are allocated to rate. Rate and volume variances are calculated on each line separate as an indication of the magnitude. Line items may not aggregate to the totals due to mix changes.


															Three Months Ended,						Nine Months Ended,
		Three Months Ended March 31, 2021 versus December 31, 2020 Increase (Decrease) Due to:						Three Months Ended March 31, 2021 versus March 31, 2020 Increase (Decrease) Due to:							September 30, 2021 versus June 30, 2021 Increase (Decrease) Due to:						September 30, 2021 versus September 30, 2020 Increase (Decrease) Due to:
		Rate		Volume		Total		Rate		Volume		Total			Rate		Volume		Total		Rate		Volume		Total
		(Dollars in millions)													(Dollars in millions)
Interest-Earning Assets	Interest-Earning Assets													Interest-Earning Assets
Loans held-for-sale	Loans held-for-sale	$	(2)	$	13	$	11	$	(11)	$	15	$	4	Loans held-for-sale	$	2	$	8	$	10	$	(22)	$	49	$	27
Loans held-for-investment	Loans held-for-investment													Loans held-for-investment
Residential first mortgage	Residential first mortgage	—		(2)		(2)		(2)		(8)		(10)		Residential first mortgage	—		(1)		(1)		(3)		(23)		(26)
Home equity	Home equity	—		(1)		(1)		(3)		(2)		(5)		Home equity	—		(1)		(1)		(3)		(7)		(10)
Other	Other	(2)		1		(1)		(3)		3		—		Other	—		1		1		(5)		9		4
Total consumer loans	Total consumer loans	(2)		(2)		(4)		(6)		(9)		(15)		Total consumer loans	1		(2)		(1)		(5)		(27)		(32)
Commercial real estate	Commercial real estate	(1)		—		(1)		(9)		1		(8)		Commercial real estate	1		1		2		(13)		3		(10)
Commercial and industrial	Commercial and industrial	—		—		—		(4)		(2)		(6)		Commercial and industrial	(1)		(1)		(2)		(1)		(10)		(11)
Warehouse lending	Warehouse lending	(1)		(6)		(7)		(2)		41		39		Warehouse lending	(1)		—		(1)		(2)		53		51
Total commercial loans	Total commercial loans	(3)		(5)		(8)		(17)		42		25		Total commercial loans	(1)		—		(1)		(15)		45		30
Total loans held-for-investment	Total loans held-for-investment	(5)		(7)		(12)		(21)		31		10		Total loans held-for-investment	(1)		(1)		(2)		(20)		18		(2)
Loans with government guarantees	Loans with government guarantees	(1)		—		(1)		(1)		2		1		Loans with government guarantees	4		(1)		3		(6)		9		3
Investment securities	Investment securities	—		(2)		(2)		(2)		(5)		(7)		Investment securities	—		—		—		(4)		(17)		(21)
Interest-earning deposits and other	Interest-earning deposits and other	—		—		—		—		(1)		(1)		Interest-earning deposits and other	—		—		—		(1)		—		(1)
Total interest-earning assets	Total interest-earning assets	$	(5)	$	1	$	(4)	$	(37)	$	44	$	7	Total interest-earning assets	$	8	$	3	$	11	$	(58)	$	64	$	6
Interest-Bearing Liabilities	Interest-Bearing Liabilities													Interest-Bearing Liabilities
Interest-bearing deposits	Interest-bearing deposits	$	(2)	$	—	$	(2)	$	(25)	$	3	$	(22)	Interest-bearing deposits	$	(1)	$	—	$	(1)	$	(50)	$	6	$	(44)
Short-term FHLB advances and other borrowings	Short-term FHLB advances and other borrowings	(1)		1		—		(8)		(3)		(11)		Short-term FHLB advances and other borrowings	—		—		—		(10)		(3)		(13)
Long-term FHLB advances	Long-term FHLB advances	—		—		—		(1)		1		—		Long-term FHLB advances	—		—		—		(2)		2		—
Other long-term debt	Other long-term debt	—		(2)		(2)		—		(1)		(1)		Other long-term debt	—		—		—		(4)		(3)		(7)
Total interest-bearing liabilities	Total interest-bearing liabilities	(6)		2		(4)		(36)		2		(34)		Total interest-bearing liabilities	(2)		1		(1)		(67)		3		(64)
Change in net interest income	Change in net interest income	$	1	$	(1)	$	—	$	(1)	$	42	$	41	Change in net interest income	$	10	$	2	$	12	$	9	$	61	$	70

Comparison to Prior Quarter

Net interest income for the three months ended September 30, 2021 was $195 million, an increase of $12 million, or 7 percent as compared to the second quarter 2021. The results primarily reflect higher earning assets, the result of higher loans held-for-sale during the quarter. Average interest earning assets increased $0.4 billion, or 2 percent as a result of $0.9 billion, or 14 percent growth in the ~~first quarter 2021 was $189 million, flat to the fourth quarter 2020. Higher~~ LHFS ~~average balances were~~portfolio partially offset by lower average balances in ~~the warehouse~~our HFI consumer loan and ~~other HFI~~LGG portfolios. Average earnings assets increased $78 million, reflecting increases of $1.0 billion in average total loans, partially offset by a $667 million decrease in interest-earning deposits deployed to fund these loans and a $283 million decrease in average investment securities due to runoff.

The net interest margin increased 410 basis points to ~~2.82~~3 percent for the quarter ended ~~March 31,~~September 30, 2021, as compared to ~~2.78~~2.90 percent for the quarter ended ~~December 31, 2020.~~June 30, 2021. Excluding the impact from LGG in forbearance that have not been repurchased and do not accrue interest, adjusted net interest margin ~~expanded 4~~decreased 2 basis points to ~~3.02~~3.04 percent in the ~~first~~third quarter, compared to adjusted net interest margin of ~~2.98~~3.06 percent in the prior quarter. The ~~increase~~decrease in ~~the~~adjusted net interest margin was ~~primarily driven by lower rates on deposits~~attributable to a higher mix of repurchased LGG loans and ~~the impact from the early redemption of the higher cost senior notes due July 15, 2021.~~competitive pricing actions taken to maintain warehouse balances. Retail banking deposit rates decreased 52 basis points primarily driven by ~~the expiration of promotional rates on some of our savings deposits and~~ the maturity of higher cost ~~time~~wholesale deposits.

LHFI averaged $14.9 billion for the first quarter of 2021, decreasing $0.8 billion, or 5 percent, from the prior quarter. The decrease was primarily driven by $0.6 billion, or 8 percent, lower average warehouse loan balances consistent with the volume decrease in the overall mortgage market and $0.3 billion, or 6 percent, lower average consumer loans, primarily attributable to a decrease in our residential first mortgage portfolio as loans paid off.

Average total deposits were ~~$20.0~~$19.7 billion in the ~~first~~third quarter 2021, ~~decreasing $1.0~~increasing $0.6 billion, or 53 percent, from the ~~fourth~~second quarter ~~2020. A $1.3 billion, or 16 percent, decline in average custodial deposits~~2021. The increase was primarily driven by a ~~decrease in refinance activity more than offset a $0.3~~$0.4 billion, ~~increase in~~or 20 percent, higher government deposits due to seasonal tax collections and higher average retail ~~banking and government~~ deposits.

Comparison to Prior Year ~~Quarter~~to Date

Net interest income ~~increased $41 million,~~ for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021 was $566 million, an increase of $70 million as compared to the ~~same period in~~nine months ended September 30, 2020. The 2814 percent increase was driven by growth in average interest-earning assets ~~led by~~primarily from the warehouse and LHFS portfolios. In addition, net interest margin increased 19 basis ~~point~~points to ~~2.82~~2.90 percent for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, as compared to 2.81 percent for the ~~quarter~~nine months ended ~~March 31, 2020.~~September 30, 2020 primarily due to a lower cost of funds driven by higher noninterest bearing retail deposits, lower overall market rates and the continued maturity of higher rate CDs.

Average interest-earnings assets increased ~~$6.0~~$2.5 billion ~~due~~ primarily todriven by growth in ~~the~~our warehouse and LHFS portfolios which both benefited from the favorable mortgage environment and improvements in market share. Average LGG increased ~~$1.7~~$1.0 billion ~~due to~~driven by an increase in ~~average GNMA~~ loans ~~in forbearance which~~that have been repurchased or are eligible ~~for repurchase.~~to be repurchased from GNMA due to forbearance.

Average interest-bearing liabilities increased $0.5 billion, driven by increases of ~~$0.6~~$0.7 billion and ~~$0.4~~$0.5 billion in government deposits and ~~long-term FHLB borrowings~~savings deposits, respectively, partially offset by a decrease of ~~$0.3~~$0.8 billion ~~in short-term FHLB borrowings.~~due to the maturity of time deposits. The increase in average government deposits was driven by an increase in municipal deposits stemming from stimulus related to COVID-19 that allowed for the easing of municipality deposit ~~limits causing average balances to remain higher.~~limits. The increase in average ~~long-term FHLB borrowings~~savings deposits was ~~used~~driven by the continued impact from government stimulus related to ~~fund asset growth while taking advantage~~COVID-19, and the migration of ~~the lower interest rate environment. Average~~maturing time deposits into savings accounts. The increase in total deposits ~~increased $4.2 billion~~was driven by higher ~~custodial deposits from growth in our subservicing portfolio and higher refinance activity. Additionally, retail deposits increased due to the growth in~~ average customer balances, which grew from the impact of COVID-19 on customer behavior and spending ~~patterns.~~patterns and higher custodial deposits as a result of growth in our subservicing portfolio and higher refinance activity.

Provision for Credit Losses

Comparison to Prior Quarter

The benefit for credit losses was ~~$28~~$23 million for the ~~quarter~~three months ended ~~March 31,~~September 30, 2021, as compared to a $2$44 million ~~provision~~benefit for credit losses for the three months ended June 30, 2021. Our benefit for credit losses in the third quarter ~~ended December 31, 2020, reflecting the impact from improved~~reflects improvements in our economic forecasts and ~~$13~~our evaluation of the performance of the LHFI portfolio as borrowers continue to recover from the economic stress caused by the pandemic. During the third quarter 2021, we had $6 million of net ~~recoveries during the quarter. The net recoveries for the quarter were driven by a $16 million recovery on a previously charged-off~~charge-offs, primarily from one commercial ~~loan. Excluding the $16 million recovery, the net charge-off ratio remained low for the quarter at only 8 basis points of LHFI. Although our economic forecasts are improved, we continue~~borrower.

Comparison to ~~believe that uncertainty persists regarding the economic recovery, especially as it affects consumer loan forbearance and the CRE sector.~~Prior Year to Date

The benefit for credit losses was ~~$28~~$95 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, as compared to a provision for credit losses of ~~$14~~$148 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020. ~~We adopted CECL on January 1, 2020,~~The decrease is reflective of improved economic forecasts and credit conditions in 2021 as the ~~$14 million provision recorded~~economy continues to recover from the conditions caused by the pandemic as compared to the forecasted weakening economic conditions caused by the pandemic in the first quarter of 2020 reflects changes in the economic forecast, including the onset of the COVID-19 pandemic, and judgment we applied related to those forecasts as a result of the ongoing COVID-19 pandemic.prior year.

For further information on the provision for credit losses, see MD&A - Credit Quality.

910

Noninterest Income

The following tables provide information on our noninterest income and other mortgage metrics:


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
		March 31, 2021		December 31, 2020		March 31, 2020		Change		Change			September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions)											(Dollars in millions)
Net gain on loan sales	Net gain on loan sales	$	227	$	232	$	90	$	(5)	$	137	Net gain on loan sales	$	169	$	168	$	1	$	564	$	739	$	(175)
Loan fees and charges	Loan fees and charges	42		48		23		(6)		19		Loan fees and charges	33		37		(4)		112		102		$	10
Net return on mortgage servicing rights	Net return on mortgage servicing rights	—		—		6		—		(6)		Net return on mortgage servicing rights	9		(5)		14		4		10		$	(6)
Loan administration income	Loan administration income	27		25		12		2		15		Loan administration income	31		28		3		85		59		$	26
Deposit fees and charges	Deposit fees and charges	8		8		9		—		(1)		Deposit fees and charges	9		8		1		26		24		$	2
Other noninterest income	Other noninterest income	20		19		14		1		6		Other noninterest income	15		16		(1)		51		44		$	7
Total noninterest income	Total noninterest income	$	324	$	332	$	154	$	(8)	$	170	Total noninterest income	$	266	$	252	$	14	$	842	$	978	$	(136)


		Three Months Ended,									1Q21 vs. 4Q20			1Q21 vs. 1Q20				Three Months Ended,									Nine Months Ended,
		March 31, 2021			December 31, 2020			March 31, 2020			Change							September 30, 2021			June 30, 2021			Change			September 30, 2021			September 30, 2020			Change
		(Dollars in millions)																(Dollars in millions)
Mortgage rate lock commitments (fallout-adjusted) (1)(3)	Mortgage rate lock commitments (fallout-adjusted) (1)(3)	$	12,300		$	12,000		$	11,200		$	300		$	1,100		Mortgage rate lock commitments (fallout-adjusted) (1)(3)	$	11,300		$	12,400		$	(1,100)		$	36,000		$	40,000		$	(4,000)
Mortgage loans closed (3)	Mortgage loans closed (3)	$	13,800		$	13,100		$	8,600		$	700		$	5,200		Mortgage loans closed (3)	$	12,500		$	12,800		$	(300)		$	39,100		$	35,200		$	3,900
Mortgage loans sold and securitized (3)	Mortgage loans sold and securitized (3)	$	13,700		$	12,000		$	7,500		$	1,700		$	6,200		Mortgage loans sold and securitized (3)	$	12,400		$	14,000		$	(1,600)		$	40,100		$	34,900		$	5,200
Net margin on mortgage rate lock commitments (fallout-adjusted) (1)(2)	Net margin on mortgage rate lock commitments (fallout-adjusted) (1)(2)	1.84		%	1.93		%	0.80		%	(0.09)		%	1.04		%	Net margin on mortgage rate lock commitments (fallout-adjusted) (1)(2)	1.50		%	1.35		%	0.15		%	1.57		%	1.85		%	(0.28)		%
Net margin on loans sold and securitized	Net margin on loans sold and securitized	1.65		%	1.92		%	1.19		%	(0.27)		%	0.46		%	Net margin on loans sold and securitized	1.36		%	1.20		%	0.16		%	1.41		%	2.12		%	(0.71)		%

(1)Fallout-adjusted refers to mortgage rate lock commitments which are adjusted by estimates of the percentage of mortgage loans in the pipeline that are not expected to close based on our historical experience and the impact of changes in interest rates.

(2)Gain on sale margin is based on net gain on loan sales (excludes net gain on loan sales of $3 million from loans transferred from LHFI during the three months ended December 31, 2020. There was no net gain on loan sales from loans transferred from LHFI during the three months ended March 31, 2021 and March 31, 2020) to fallout-adjusted mortgage rate lock commitments.

(3)Rounded to nearest hundred million.

Comparison to Prior Quarter

Noninterest income ~~decreased $8~~increased $14 million for the quarter ended ~~March 31,~~September 30, 2021, compared to the quarter ended ~~December 31,~~June 30, 2021, primarily due to the following:

•Net return on mortgage servicing rights was $9 million in the third quarter of 2021, an increase of $14 million compared to the second quarter of 2021. This was driven by an increase in the fair value of our MSR portfolio at September 30, 2021.

•Net gain on loan sales increased $1 million to $169 million, as compared to $168 million in the second quarter 2021. Gain on sale margins increased 15 basis points, to 150 basis points for the third quarter 2021, as compared to 1.35 percent for the second quarter 2021. FOALs decreased $1.1 billion, or 9 percent, to $11.3 billion.

•Loan fees and charges decreased $4 million to $33 million for the third quarter of 2021, compared to $37 million for the second quarter 2021, primarily due to a 2 percent decrease in mortgage loans closed.

Comparison to Prior Year to Date

Noninterest income decreased $136 million for the nine months ended September 30, 2021, compared to the nine months ended September 30, 2020, primarily due to the following:

•Net gain on loan sales decreased $5 million to $227 million, as compared to $232 million in the fourth quarter 2020. FOALs increased $0.3 billion, or 3 percent, to $12.3 billion while gain on sale margins decreased 9 basis points, to 1.84 percent for the first quarter 2021, as compared to 1.93 percent for the fourth quarter 2020.

•Loan fees and charges decreased $6 million to $42 million for the first quarter of 2021, compared to $48 million for the fourth quarter 2020, primarily due to a decrease in the gross number of loans being boarded and deboarded onto our servicing platform this quarter and lower revenue associated with loans in forbearance.

•Net return on mortgage servicing rights was $0.4 million in the first quarter of 2021, consistent with the net return for the fourth quarter of 2020. Refinance activity remained elevated compared to historical norms as favorable mortgage rates persisted during the quarter impacting prepayment speeds and overall net return on mortgage servicing rights.

~~Comparison to Prior Year Quarter~~

~~Noninterest income increased $170 million for the quarter ended March 31, 2021, compared to the quarter ended March 31, 2020, primarily due to the following:~~

•~~Net gain on loan sales increased $137~~$175 million, primarily due to ~~$1.1~~$4.0 billion ~~higher~~lower FOALs and a ~~104~~28 basis ~~point improvement~~points decrease in our gain on sale ~~margin. This was~~margin driven by ~~favorable market conditions, which allowed us~~competitive factors relative to ~~grow our direct retail channel and optimize profitability.~~

•~~Loan fees and charges increased $19 million primarily driven by an increase in retail closings along with $2 million higher subservicing ancillary fees driven by fees related to forbearance programs.~~the prior year.

•Loan administration income increased ~~$15~~$26 million, driven primarily by a decline in LIBOR-based ~~fees~~credits paid to sub-servicing customers on custodial deposits along with $2$7 million higher subservice fee income due to an increase in the average number of loans being ~~subserviced~~subserviced.

•Loan fees and charges increased $10 million primarily driven by an increase in ancillary and boarding fees as the ~~number of loans past due as a result of forbearance which are charged a~~subservicing portfolio has grown and higher ~~servicing rate.~~retail closings partially offset by more competitive pricing in mortgage.

•Other noninterest income increased $6$7 million primarily ~~due to a $3 million increase in~~driven by higher income from non-marketable investments and gains on other asset sales.

•Net return on mortgage servicing rights ~~including the impact of hedges,~~ decreased $6 million, ~~largely attributable~~primarily driven by higher runoff that included MSR write-offs of $17 million related to LGG that were repurchased during the current period and higher ~~prepayments,~~transaction costs. These decreases were partially offset by higher ~~servicing fees due to~~service fee income and an increase in the ~~average number~~fair value of ~~loans being serviced.~~our MSR portfolio.

Noninterest Expense

The following table sets forth the components of our noninterest expense:


		Three Months Ended,									1Q21 vs. 4Q20			1Q21 vs. 1Q20				Three Months Ended,									Nine Months Ended,
		March 31, 2021			December 31, 2020			March 31, 2020			Change							September 30, 2021			June 30, 2021			Change			September 30, 2021			September 30, 2020			Change
		(Dollars in millions)																(Dollars in millions)
Compensation and benefits	Compensation and benefits	$	144		$	125		$	102		$	19		$	42		Compensation and benefits	$	130		$	122		$	8		$	396		$	341		$	55
Occupancy and equipment	Occupancy and equipment	46			44			41			2			5			Occupancy and equipment	46			50			(4)			141			132			9
Commissions	Commissions	62			70			29			(8)			33			Commissions	44			51			(7)			156			162			(6)
Loan processing expense	Loan processing expense	21			24			17			(3)			4			Loan processing expense	22			22			—			65			59			6
Legal and professional expense	Legal and professional expense	8			11			6			(3)			2			Legal and professional expense	12			11			1			32			20			12
Federal insurance premiums	Federal insurance premiums	6			5			6			1			—			Federal insurance premiums	6			4			2			16			19			(3)
Intangible asset amortization	Intangible asset amortization	3			3			3			—			—			Intangible asset amortization	3			3			—			8			10			(2)
Other noninterest expense	Other noninterest expense	57			32			28			25			29			Other noninterest expense	23			26			(3)			108			84			24
Total noninterest expense	Total noninterest expense	$	347		$	314		$	232		$	33		$	115		Total noninterest expense	$	286		$	289		$	(3)		$	922		$	827		$	95
Efficiency ratio	Efficiency ratio	67.7		%	60.4		%	76.9		%	7.3		%	(9.2)		%	Efficiency ratio	62.2		%	66.6		%	(4.4)		%	65.5		%	56.1		%	9.4		%
Number of FTE employees	Number of FTE employees	5,418			5,214			4,415			204			1,003			Number of FTE employees	5,461			5,503			(42)			5,461			4,871			590

Comparison to Prior Quarter

Noninterest expense ~~increased $33~~decreased to $286 million for the quarter ended ~~March 31,~~September 30, 2021, compared to $289 million for the quarter ended ~~December 31, 2020~~June 30, 2021. Excluding $5 million of merger costs in the third quarter of 2021 and $9 million of merger expenses in the second quarter 2021, and adjusting for the $10 million benefit from an agreement to reduce the 2009 former

CEO supplemental executive retirement plan liability recognized in the second quarter 2021, noninterest expense decreased $9 million, or 3 percent. The decrease in noninterest expense primarily ~~due~~reflects lower commissions as mortgage loan closings decreased 2 percent compared to the ~~following:~~prior quarter and seasonally lower benefit costs.

•Other noninterest expense increased $25 million from the prior quarter driven by a $35 million increase due to the final settlement expense for the DOJ Liability partially offset by a $7 million loss recognized on the early redemption of senior notes in the fourth quarter of 2020.

•Compensation and benefits expense increased $19 million from the prior quarter. This was primarily due to a 4 percent increase in FTE resulting from efforts to expand capacity in the mortgage and servicing businesses along with a seasonal increase in 401k contributions and payroll taxes due to the start of a new tax year.

•Commissions decreased $8 million, primarily in the TPO channel. The prior quarter included the impact of the higher annual payout factors which reset at the beginning of the new year and lower current quarter revenue in the TPO channel.

1112

•~~Loan processing expense decreased $3 million primarily driven by a decrease in expenses related to deboarding loans from our servicing platform.~~

Comparison to Prior Year ~~Quarter~~to Date

Noninterest expense increased ~~$115~~$95 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, compared to the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020 primarily due to the following:

•Compensation and benefits increased ~~$42~~$55 million, primarily due to a 2312 percent increase in average FTE ~~which was impacted by hiring~~to support forbearance customers beginning in ~~default servicing given a ramp up in loss mitigation efforts~~the second quarter of 2020 and adding variable mortgage closing capacity along with an increase in incentive compensation attributed to stronger financial results.

•~~Commissions and loan processing~~Other noninterest expense increased ~~$33~~$24 million ~~respectively,~~ primarily driven by ~~$5.2~~the $35 million DOJ final settlement expense recognized during the nine months ended September 30, 2021. This expense was partially offset by certain performance-related earn out expenses related to our Opes Advisors acquisition recognized during the nine months ended September 30, 2020 which did not reoccur.

•Legal and professional fees increased $12 million primarily driven by $7 million of merger related expenses during the nine months ended September 30, 2021 and legal expenses associated with the DOJ and former CEO SERP settlements.

•Occupancy and equipment increased $9 million primarily related to higher software costs and $4 million of merger related expenses.

•Loan processing expense increased $6 million, primarily driven by $4.0 billion, or 6111 percent, higher mortgage closings along with a shift in channel mix from TPO to retail which supports a higher gain on sale margin but also has higher commission rates and costs.

•~~Other noninterest expense increased $29~~Mortgage commissions decreased $6 million ~~primarily~~ driven by ~~a $35 million~~profit-based commissions being impacted by lower TPO profitability and offsetting the increase due to ~~the final settlement expense for the DOJ Liability partially offset by certain performance-related earn out adjustments recorded in the first quarter of 2020 related to our Opes Advisors acquisition.~~

•~~Occupancy and equipment increased $5 million primarily related to costs associated with the increase in FTE.~~

•~~Loan processing expense increased $4 million primarily driven by a $5 billion, or 60 percent, increase in mortgage~~higher closings.

Provision for Income Taxes

~~Our~~The third quarter provision for income taxes ~~for the quarter ended March 31, 2021, was $45~~totaled $46 million ~~and our~~, with an effective tax rate ~~was 23.0~~of 23.2 percent as, compared to ~~$51~~$43 million and an effective tax rate of ~~24.8~~22.5 percent for the second quarter ~~ended December 31, 2020.~~2021. Our effective tax rate ~~decreased from~~increased slightly compared to the prior quarter primarily due to ~~the $2 million impact resulting from the sale of stock in the fourth quarter of 2020 by~~lower stock-based compensation and a ~~shareholder that formerly held more than 50 percent of our outstanding shares.~~reduction to tax-exempt income.

Operating Segments

Our operations are conducted through three operating segments: Community Banking, Mortgage Originations, and Mortgage Servicing. The Other segment includes the remaining reported activities. The operating segments have been determined based on the products and services offered and reflect the manner in which financial information is currently evaluated by Management. Each of the operating segments is complementary to each other and because of the interrelationships of the segments, the information presented is not indicative of how the segments would perform if they operated as independent entities.

We charge the lines of business for the net charge-offs that occur. In addition to this amount, we charge them for the change in loan balances during the period, applied at the budgeted credit loss factor. The difference between the consolidated provision (benefit) for credit losses and the sum of total net charge-offs and the change in loan balances is assigned to the “Other” segment, which includes the changes related to the economic forecasts, model changes, qualitative adjustments and credit downgrades. The amount assigned to “Other” is allocated back to the lines of business through other noninterest expense.

For detail on each segment's objectives, strategies, and priorities, please read this section in conjunction with Note 17 - Segment Information.

1213

Community Banking

Our Community Banking segment serves commercial, governmental and consumer customers in our banking footprint which spans throughout Michigan, Indiana, California, Wisconsin, Ohio and contiguous states. We also serve home builders, correspondents, and commercial customers on a national basis. The Community Banking segment originates and purchases loans, while also providing deposit and fee based services to consumer, business, and mortgage lending customers.

Our commercial customers operate in a diversified range of industries including financial, insurance, service, manufacturing, and distribution. We offer financial products to these customers for use in their normal business operations, as well as provide financing of working capital, capital investments, and equipment. Additionally, our CRE business supports income producing real estate and home builders. The Community Banking segment also offers warehouse lines of credit to non-bank mortgage lenders.

Our Community Banking segment has ~~seen continued~~experienced strong growth during the current cycle driven by our warehouse portfolio which has benefited from the robust mortgage ~~market during 2020 and 2021.~~market. In addition, we continue to maintain our disciplined underwriting in this business. In the quarter ended March 31, 2021, our average commercial loan portfolio has decreased 5 percent to $10.9 billion and our average consumer loan portfolio has decreased 6 percent to $4.0 billion. Average deposits for the three months ended March 31, 2021 increased 13 percent to $11.8 billion, compared to $10.4 billion for the same period in 2020 driven primarily by higher customer balances.


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
Community Banking	Community Banking	March 31, 2021		December 31, 2020		March 31, 2020		Change				Community Banking	September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions)											(Dollars in millions)
Summary of Operations	Summary of Operations											Summary of Operations
Net interest income	Net interest income	$	156	$	175	$	104	$	(19)	$	52	Net interest income	$	149	$	149	$	—	$	454	$	395	$	59
(Benefit) provision for credit losses	(Benefit) provision for credit losses	(14)		—		8		(14)		(22)		(Benefit) provision for credit losses	8		1		7		(5)		3		(8)
Net interest income after (benefit) provision for credit losses	Net interest income after (benefit) provision for credit losses	170		175		96		(5)		74		Net interest income after (benefit) provision for credit losses	141		148		(7)		459		392		67
Net loss on loan sales	Net loss on loan sales	—		(1)		—		1		—		Net loss on loan sales	—		—		—		—		2		(2)

Loan fees and charges												Loan fees and charges	—		—		—		1		1		—
Loan administration expense	Loan administration expense	—		—		(1)		—		1		Loan administration expense	—		—		—		(1)		(2)		1
Other noninterest income	Other noninterest income	18		18		16		—		2		Other noninterest income	16		15		1		49		43		6
Total noninterest income	Total noninterest income	18		17		15		1		3		Total noninterest income	16		15		1		49		44		5
Compensation and benefits	Compensation and benefits	31		29		27		2		4		Compensation and benefits	26		27		(1)		81		79		2
Commissions	Commissions	1		1		1		—		—		Commissions	1		1		—		2		2		—
Loan processing expense	Loan processing expense	1		1		2		—		(1)		Loan processing expense	1		2		(1)		4		4		—
Other noninterest expense	Other noninterest expense	25		40		44		(15)		(19)		Other noninterest expense	12		(1)		13		39		231		(192)
Total noninterest expense	Total noninterest expense	58		71		74		(13)		(16)		Total noninterest expense	40		29		11		126		316		(190)
Income before indirect overhead allocations and income taxes	Income before indirect overhead allocations and income taxes	130		121		37		9		93		Income before indirect overhead allocations and income taxes	117		134		(17)		382		120		262
Indirect overhead allocation	Indirect overhead allocation	(10)		(9)		(9)		(1)		(1)		Indirect overhead allocation	(7)		(9)		2		(26)		(31)		5
Provision for income taxes	Provision for income taxes	25		24		6		1		19		Provision for income taxes	23		26		(3)		75		19		56
Net income	Net income	$	95	$	88	$	22	$	7	$	73	Net income	$	87	$	99	$	(12)	$	281	$	70	$	211

Key Metrics	Key Metrics											Key Metrics
Number of FTE employees	Number of FTE employees	1,273		1,264		1,274		9		(1)		Number of FTE employees	1,140		1,155		(15)		1,140		1,282		(142)
Number of bank branches	Number of bank branches	158		158		160		—		(2)		Number of bank branches	158		158		—		158		160		(2)

1314

Comparison to Prior Quarter

The Community Banking segment reported net income of ~~$95~~$87 million for the quarter ended ~~March 31,~~September 30, 2021, compared to net income of ~~$88~~$99 million for the quarter ended ~~December 31, 2020.~~June 30, 2021. The $7$12 million ~~increase~~decrease was driven by the following:

•Net interest income decreased $19 million primarily driven by a decrease in warehouse loan volume and lower yields on earning assets, partially offset by the impact of lower interest rates on borrowing costs, especially core deposits due to the expiration of promotional rates on some of our savings deposits and the maturity of higher cost time deposits.

•Other noninterest expense ~~decreased $15~~increased $13 million ~~primarily driven by lower~~due to higher intersegment expense allocations ~~primarily related to the~~as a result of a lower benefit ~~from~~for credit losses ~~recorded due to improved economic forecasts.~~allocation in the third quarter vs. the second quarter.

•The ~~benefit from~~provision for credit losses was ~~$14~~$8 million in the ~~first~~third quarter 2021, compared to ~~no benefit~~a $1 million provision in the prior ~~quarter,~~quarter. The increase in the provision was primarily due to ~~a $16 million recovery on a previously charged-off loan.~~the charge-off relating to one commercial borrower.

Comparison to Prior Year ~~Quarter~~to Date

The Community Banking segment reported net income of ~~$95~~$281 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, compared to ~~$22~~$70 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020. The increase was driven by the following:

•Net interest income increased ~~$52~~$59 million driven by higher average loan and deposit balances, led by our warehouse business partially offset by lower margins due to interest ~~rate cuts that have occurred over~~rates since the ~~past year.~~

•~~Compensation and benefits expense increased $4 million due to the impact~~end of ~~COVID-19 on the first quarter of 2020 compared to our strong performance in the first quarter of 2021, especially in our warehouse business.~~March 2020.

•The benefit from credit losses was ~~$14~~$5 million infor the ~~first quarter~~nine months ended September 30, 2021 primarily due to athe $16 million recovery on a previously charged-off ~~loan. An $8~~loan partially offset by net charge-offs, primarily from one commercial borrower. The $3 million provision onfor credit losses ~~was recorded in~~for the ~~first quarter of~~nine months ended September 30, 2020 was primarily as a result of pre-pandemic loan growth.

•Other noninterest expense decreased ~~$19~~$192 million ~~primarily~~ driven by lower intersegment expense allocations ~~primarily related to~~which was the result of the benefit from credit losses ~~recorded~~in 2021 as economic conditions have improved for the nine months ended September 30, 2021 as compared to a significant provision for credit losses for the nine months ended September 30, 2020 due to worsening economic conditions brought about by the ~~improved economic forecasts~~onset and ~~a decrease in intersegment expense allocations related to growth in our loan portfolios.~~continuation of the pandemic.

•Other noninterest income increased $6 million primarily driven by higher deposit fees and gains on other asset sales.

1415

Mortgage Originations

We are a leading national originator of residential first mortgages. Our Mortgage Originations segment utilizes multiple distribution channels to originate or acquire one-to-four family residential mortgage loans on a national scale, primarily to sell. Subsequent to sale, we retain certain mortgage servicing rights which are reported at their fair value. The fair value includes service fee revenues, a cost to service which is an intercompany allocation paid to our servicing business, and other financial line impacts. We originate and retain certain mortgage loans in our LHFI portfolio which generate interest income in the Mortgage Originations segment.


		Three Months Ended,									1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,									Nine Months Ended,
Mortgage Originations	Mortgage Originations	March 31, 2021			December 31, 2020			March 31, 2020			Change				Mortgage Originations	September 30, 2021			June 30, 2021			Change			September 30, 2021			September 30, 2020			Change
		(Dollars in millions)														(Dollars in millions)
Summary of Operations	Summary of Operations														Summary of Operations
Net interest income	Net interest income	$	56		$	44		$	42		$	12	$	14	Net interest income	$	72		$	58		$	14		$	186		$	147		$	39
Benefit for credit losses	Benefit for credit losses	(2)			(3)			(3)			1		1		Benefit for credit losses	(2)			(2)			—			(7)			(8)			1
Net interest income after benefit for credit losses	Net interest income after benefit for credit losses	58			47			45			11		13		Net interest income after benefit for credit losses	74			60			14			193			155			38
Net gain on loan sales	Net gain on loan sales	227			232			90			(5)		137		Net gain on loan sales	169			168			1			564			737			(173)
Loan fees and charges	Loan fees and charges	24			24			14			—		10		Loan fees and charges	13			18			(5)			55			58			(3)
Loan administration expense	Loan administration expense	(10)			(10)			(7)			—		(3)		Loan administration expense	(7)			(9)			2			(26)			(25)			(1)
Net return on mortgage servicing rights	Net return on mortgage servicing rights	—			—			6			—		(6)		Net return on mortgage servicing rights	9			(5)			14			4			10			(6)
Other noninterest income	Other noninterest income	3			3			1			—		2		Other noninterest income	3			2			1			8			5			3
Total noninterest income	Total noninterest income	244			249			104			(5)		140		Total noninterest income	187			174			13			605			785			(180)
Compensation and benefits	Compensation and benefits	54			50			31			4		23		Compensation and benefits	48			49			(1)			151			111			40
Commissions	Commissions	61			70			28			(9)		33		Commissions	43			50			(7)			155			160			(5)
Loan processing expense	Loan processing expense	11			10			7			1		4		Loan processing expense	11			12			(1)			34			29			5
Other noninterest expense	Other noninterest expense	22			22			26			—		(4)		Other noninterest expense	23			20			3			65			114			(49)
Total noninterest expense	Total noninterest expense	148			152			92			(4)		56		Total noninterest expense	125			131			(6)			405			414			(9)
Income before indirect overhead allocations and income taxes	Income before indirect overhead allocations and income taxes	154			144			57			10		97		Income before indirect overhead allocations and income taxes	136			103			33			393			526			(133)
Indirect overhead allocation	Indirect overhead allocation	(19)			(15)			(12)			(4)		(7)		Indirect overhead allocation	(14)			(16)			2			(50)			(45)			(5)
Provision for income taxes	Provision for income taxes	28			27			9			1		19		Provision for income taxes	26			18			8			72			101			(29)
Net income	Net income	$	107		$	102		$	36		$	5	$	71	Net income	$	96		$	69		$	27		$	271		$	380		$	(109)

Key Metrics	Key Metrics														Key Metrics
Mortgage rate lock commitments (fallout-adjusted) (1)(2)	Mortgage rate lock commitments (fallout-adjusted) (1)(2)	$	12,300		$	12,000		$	11,200		$	300	$	1,100	Mortgage rate lock commitments (fallout-adjusted) (1)(2)	$	11,300		$	12,400		$	(1,100)		$	36,000		$	40,000		$	(4,000)
Noninterest expense to closing volume	Noninterest expense to closing volume	1.07		%	1.16		%	1.08		%	—		—		Noninterest expense to closing volume	1.00		%	1.02		%	(0.02)		%	1.03		%	1.18		%	(0.15)		%
Number of FTE employees	Number of FTE employees	2,083			2,001			1,513			82		570		Number of FTE employees	2,132			2,134			—			2,132			1,675			500

(1)Fallout-adjusted refers to mortgage rate lock commitments which are adjusted by a percentage of mortgage loans in the pipeline that are not expected to close based on our historical experience and the impact of changes in interest rates.

(2)Rounded to nearest hundred million.

Comparison to Prior Quarter

The Mortgage Originations segment reported net income of ~~$107~~$96 million for the quarter ended ~~March 31,~~September 30, 2021 as compared to ~~$102~~$69 million for the quarter ended ~~December 31, 2020.~~June 30, 2021. The increase was driven by the following:

•Net interest income increased ~~$12~~$14 million ~~driven by higher average~~primarily due to $0.9 billion, or 14 percent growth in the LHFS ~~balances resulting from increased mortgage production.~~

portfolio.

•~~Compensation and benefit expense~~Net return on mortgage servicing rights increased $4$14 million ~~due to the~~primarily driven by an increase in ~~FTE.~~the fair value of our MSR portfolio at September 30, 2021.

•Net gain on loan sales increased $1 million to $169 million, as compared to $168 million in the second quarter 2021. Gain on sale margins increased by 15 basis points, to 150 basis points for the third quarter 2021, as compared to 135 basis points for the second quarter 2021. FOALs decreased $1.1 billion, or 9 percent, to $11.3 billion.

•Commissions decreased $9$7 million, primarily due to a 2 percent reduction in ~~the TPO channel. The prior quarter included the impact of the higher annual payout factors which reset at the beginning of the new year and lower current quarter revenue in the TPO channel.~~

mortgage loan closings.

1516

•Net gain on loan sales decreased $5 million to $227 million, as compared to $232 million in the fourth quarter 2020. FOAL increased $0.3 billion, or 3 percent, to $12.3 billion and gain on sale margins remained strong, decreasing by 9 basis points, to 1.84 percent for the first quarter 2021, as compared to 1.93 percent for the fourth quarter 2020.

Comparison to Prior Year ~~Quarter~~to Date

The Mortgage Originations segment reported net income of ~~$107~~$271 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021 and ~~$36~~$380 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020. The ~~increase~~decrease was driven by the following:

•Net gain on loan sales ~~increased $137~~decreased $173 million primarily due to ~~$1.1~~$4.0 billion ~~higher~~lower FOALs and a ~~104~~28 basis ~~point improvement~~points decrease in our gain on sale ~~margin. This was~~margin driven by ~~favorable market conditions, which allowed us~~competitive factors relative to ~~grow our direct retail channel and increase~~ the ~~mix of retail closings (34 percent during the first three months of 2021 compared to 23 percent for the first three months of 2020).~~prior year.

•Compensation and benefits increased $40 million primarily due to higher average FTE to support business growth.

•Net interest income increased ~~$14~~$39 million primarily due to ~~$2.2~~$1.9 billion higher average LHFS balances ~~resulting from increased~~driven by an 11 percent increase in mortgage ~~production.~~closings.

•~~Loan fees and charges, commissions and loan processing~~Other noninterest expense ~~all increased due~~decreased $49 million primarily driven by lower intersegment expense allocations related to ~~$5.2 billion higher closings and increased retail mix.~~

the benefit from credit losses in 2021 as compared to the provision in 2020.

•Net return on mortgage servicing rights, including the impact of economic hedges, decreased $6 million. The nine months ended September 30, 2021 included $17 million ~~largely attributable~~of MSR write-offs associated with LGG that were repurchased in 2021 compared to ~~higher prepayments, partially offset by higher~~a de-minimis amount for the same period of 2020. In addition, mortgage refinance activity continued to be elevated compared to historical norms which impacted prepayment speeds and overall net return on mortgage servicing ~~fees due to growth in the average number of loans being serviced.~~

•Other noninterest expense decreased $4 million primarily driven by lower intersegment expense allocations primarily related to the benefit from credit losses recorded due to the improved economic forecasts.

•~~Loan administration expense decreased $3 million due to an increase in subservicing fee allocations.~~rights.

Mortgage Servicing

The Mortgage Servicing segment services loans when we hold the MSR asset, and subservices mortgage loans for others through a scalable servicing platform on a fee for service basis. The loans we service generate custodial deposits which provide a stable funding source supporting interest-earning asset generation in the Community Banking and Mortgage Originations segments. We earn income from other segments for the use of non-interest bearing escrows. Revenue for serviced and subserviced loans is earned on a contractual fee basis, with the fees varying based on our responsibilities and the delinquency or payment status of the underlying loans. Along with these contractual fees, we may also collect ancillary fees related to these loans. The Mortgage Servicing segment also services residential mortgages for our LHFI portfolio in the Community Banking segment and our own MSR portfolio in the Mortgage Originations segment for which it earns intersegment revenue on a fee per loan basis. Our continued growth in our subservicing business and the strength of our platform has made us the 6th largest subservicer in the nation.


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
Mortgage Servicing	Mortgage Servicing	March 31, 2021		December 31, 2020		March 31, 2020		Change				Mortgage Servicing	September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions)											(Dollars in millions)
Summary of Operations	Summary of Operations											Summary of Operations
Net interest income	Net interest income	$	4	$	5	$	4	$	(1)	$	—	Net interest income	$	4	$	3	$	1	$	11	$	14	$	(3)

Loan fees and charges	Loan fees and charges	18		23		9		(5)		9		Loan fees and charges	20		19		$	1	57		43		$	14
Loan administration income	Loan administration income	40		39		36		1		4		Loan administration income	40		40		$	—	120		112		$	8
Total noninterest income	Total noninterest income	58		62		45		(4)		13		Total noninterest income	60		59		1		177		155		22
Compensation and benefits	Compensation and benefits	16		13		10		3		6		Compensation and benefits	16		16		—		47		33		14
Loan processing expense	Loan processing expense	8		12		7		(4)		1		Loan processing expense	9		8		1		24		24		—
Other noninterest expense	Other noninterest expense	22		22		19		—		3		Other noninterest expense	22		21		1		66		57		9
Total noninterest expense	Total noninterest expense	46		47		36		(1)		10		Total noninterest expense	47		45		2		137		114		23
Income before indirect overhead allocations and income taxes	Income before indirect overhead allocations and income taxes	16		20		13		(4)		3		Income before indirect overhead allocations and income taxes	17		17		—		51		55		(4)
Indirect overhead allocation	Indirect overhead allocation	(6)		(4)		(5)		(2)		(1)		Indirect overhead allocation	(4)		(5)		1		(14)		(15)		1
Provision for income taxes	Provision for income taxes	2		3		2		(1)		—		Provision for income taxes	3		3		—		8		8		—
Net income	Net income	$	8	$	13	$	6	$	(5)	$	2	Net income	$	10	$	9	$	1	$	29	$	32	$	(3)

Key Metrics	Key Metrics											Key Metrics
Average number of residential loans serviced (1)	Average number of residential loans serviced (1)	1,117,000		1,095,000		1,087,000		22,000		30,000		Average number of residential loans serviced (1)	1,193,000		1,165,000		28,000		1,193,000		1,098,000		95,000
Number of FTE employees	Number of FTE employees	721		630		478		91		243		Number of FTE employees	727		730		(3)		727		541		186

(1)Rounded to nearest thousand.

The following table presents loans serviced and the number of accounts associated with those loans:


		March 31, 2021			December 31, 2020			March 31, 2020				September 30, 2021			June 30, 2021			March 31, 2021			December 31, 2020			September 30, 2020
		Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts		Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts
		(Dollars in millions)										(Dollars in millions)
Loan Servicing	Loan Servicing										Loan Servicing
Subserviced for others (2)	Subserviced for others (2)	$	197,053	921,126	$	178,606	867,799	$	193,037	916,989	Subserviced for others (2)	$	230,045	1,007,557	$	211,775	975,467	$	197,053	921,126	$	178,606	867,799	$	180,981	893,559
Serviced for others (3)	Serviced for others (3)	40,402		160,511	38,026		151,081	23,439		102,338	Serviced for others (3)	31,354		124,665	34,263		139,029	40,402		160,511	38,026		151,081	37,908		148,868
Serviced for own loan portfolio (4)	Serviced for own loan portfolio (4)	9,965		66,363	10,079		66,519	8,539		63,085	Serviced for own loan portfolio (4)	10,410		70,738	9,685		67,988	9,965		66,363	10,079		66,519	8,469		62,486
Total loans serviced	Total loans serviced	$	247,420	1,148,000	$	226,711	1,085,399	$	225,015	1,082,412	Total loans serviced	$	271,809	1,202,960	$	255,723	1,182,484	$	247,420	1,148,000	$	226,711	1,085,399	$	227,358	1,104,913

(1)UPB, net of write downs, does not include premiums or discounts.

(2)Loans subserviced for a fee for non-Flagstar owned loans or MSRs. Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs.

(3)Loans for which Flagstar owns the MSR.

(4)Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), LGG (residential first mortgage), and repossessed assets.

Comparison to Prior Quarter

The Mortgage Servicing segment reported net income of $8$10 million for the quarter ended ~~March 31,~~September 30, 2021, compared to net income of ~~$13~~$9 million for the quarter ended ~~December 31, 2020. Loan fees and charges decreased $5 million driven by lower ancillary fees and loan processing expense decreased $4 million primarily driven by~~June 30, 2021 as a ~~decrease in expenses related to deboarding loans from our servicing platform. These decreases were partially offset by~~result of a ~~$3 million increase in compensation and benefits expense driven primarily by higher FTE including hiring in default servicing to service the population~~consistent number of loans ~~in forbearance.~~serviced and subserviced and slightly higher ancillary fees.

Comparison to Prior Year ~~Quarter~~to Date

The Mortgage Servicing segment reported net income of $8$29 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, compared to net income of $6$32 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020. The $2$3 million ~~increase~~decrease in net income was driven by a ~~$13~~$22 million increase in noninterest income ~~a result of~~primarily driven by higher ancillary fee income and a decline in LIBOR-based fees paid to sub-servicing customers on custodial ~~deposits, higher ancillary income driven~~deposits. This was more than offset by ~~increases~~a $23 million increase in ~~forbearance~~noninterest expenses as a result of growth in FTE and ~~loss mitigation activities, and higher subservice fee income due to an increase in~~ the average number of ~~subserviced loans as well as an increase in the number of delinquent~~ loans serviced which ~~carry a higher servicing fee. This was partially offset by a $6 million increase in~~drove compensation and

benefits ~~expense primarily due to business growth, including bringing default servicing in-house in late 2020. In addition,~~and other noninterest expense ~~increased $3 million driven~~higher. FTE was also impacted by ~~an increase~~hiring in ~~loans serviced and other expenses, including software costs and corporate allocations.~~default servicing given a ramp up in loss mitigation efforts to assist forbearance customers which began in the second quarter of 2020.

Other

The Other segment includes the treasury functions, which include the impact of interest rate risk management, balance sheet funding activities and the investment securities portfolios, as well as other expenses of a corporate nature, including corporate staff, risk management, and legal expenses which are charged to the line of business segments. The Other segment charges each operating segment a daily funds transfer pricing rate on their average assets which resets more rapidly than the underlying borrowing costs resulting in an asset sensitive position. In addition, the Other segment includes revenue and expenses not directly assigned or allocated to the Community Banking, Mortgage Originations or Mortgage Servicing segments.


		Three Months Ended,						1Q21 vs. 4Q20		1Q21 vs. 1Q20			Three Months Ended,						Nine Months Ended,
Other	Other	March 31, 2021		December 31, 2020		March 31, 2020		Change				Other	September 30, 2021		June 30, 2021		Change		September 30, 2021		September 30, 2020		Change
		(Dollars in millions)											(Dollars in millions)
Summary of Operations	Summary of Operations											Summary of Operations
Net interest income	Net interest income	$	(27)	$	(35)	$	(2)	$	8	$	(25)	Net interest income	$	(30)	$	(27)	$	(3)	$	(85)	$	(60)	$	(25)
(Benefit) provision for credit losses	(Benefit) provision for credit losses	(12)		5		9		(17)		(21)		(Benefit) provision for credit losses	(29)		(43)		14		(83)		153		(236)
Net interest income after (benefit) provision for credit losses	Net interest income after (benefit) provision for credit losses	(15)		(40)		(11)		25		(4)		Net interest income after (benefit) provision for credit losses	(1)		16		(17)		(2)		(213)		211
Net gain on loan sales		—		1		—		(1)		—

Loan fees and charges	Loan fees and charges	—		1		—		(1)		—		Loan fees and charges	—		—		—		(1)		—		(1)
Loan administration expense	Loan administration expense	(3)		(4)		(16)		1		13		Loan administration expense	(2)		(3)		1		(8)		(26)		18
Other noninterest income	Other noninterest income	7		6		6		1		1		Other noninterest income	5		7		(2)		20		20		—
Total noninterest income	Total noninterest income	4		4		(10)		—		14		Total noninterest income	3		4		(1)		11		(6)		17
Compensation and benefits	Compensation and benefits	43		33		34		10		9		Compensation and benefits	40		30		10		117		118		(1)
Commissions	Commissions	—		(1)		—		1		—		Commissions	—		—		—		(1)		—		(1)
Loan processing expense	Loan processing expense	1		—		1		1		—		Loan processing expense	1		—		1		3		2		1
Other noninterest expense	Other noninterest expense	51		11		(5)		40		56		Other noninterest expense	33		54		(21)		135		(137)		272
Total noninterest expense	Total noninterest expense	95		43		30		52		65		Total noninterest expense	74		84		(10)		254		(17)		271
Income before indirect overhead allocations and income taxes	Income before indirect overhead allocations and income taxes	(106)		(79)		(51)		(27)		(55)		Income before indirect overhead allocations and income taxes	(72)		(64)		(8)		(245)		(202)		(43)
Indirect overhead allocation	Indirect overhead allocation	35		28		26		7		9		Indirect overhead allocation	25		30		(5)		90		91		(1)
Provision for income taxes	Provision for income taxes	(10)		(3)		(7)		(7)		(3)		Provision for income taxes	(6)		(4)		(2)		(22)		(13)		(9)
Net loss	Net loss	$	(61)	$	(48)	$	(18)	$	(13)	$	(43)	Net loss	$	(41)	$	(30)	$	(11)	$	(133)	$	(98)	$	(35)

Key Metrics	Key Metrics											Key Metrics
Number of FTE employees	Number of FTE employees	1,340		1,319		1,149		21		191		Number of FTE employees	1,460		1,484		(24)		1,484		1,163		321

Comparison to Prior Quarter

The Other segment reported a net loss of ~~$61~~$41 million, for the quarter ended ~~March 31,~~September 30, 2021, compared to a net loss of ~~$48~~$30 million for the quarter ended ~~December 31, 2020.~~June 30, 2021. The ~~$13~~$11 million ~~higher~~increase in loss was primarily driven by a ~~$35~~ $10

million final settlement expense for the DOJ Liability, partially offset by an $8 million increase in net interest income as a result of the Bank’s overall asset sensitive position and the lower average rates throughout the first quarter. A benefit ~~for credit losses of $12 million was~~ recorded in the ~~first~~second quarter of 2021 ~~due primarily~~related to ~~improved economic forecasts. The (benefit) provision for credit losses is directly allocated~~an agreement to reduce the ~~other applicable segments through other noninterest expense.~~2009 former CEO supplemental executive retirement plan liability that did not reoccur. The majority of all other activity within the Other segment largely offsets and is allocated back to the operating segments, recorded as a contra other noninterest ~~expense.~~expense in the other segment which includes the provision as discussed in the operating segments overview.

Comparison to Prior Year ~~Quarter~~to Date

The Other segment reported a net loss of ~~$61~~$133 million, for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2021, compared to a net loss of ~~$18~~$98 million for the ~~quarter~~nine months ended ~~March 31,~~September 30, 2020. The ~~$43~~$35 million ~~decrease~~increase in losses was primarily due to a $25 million decrease in net interest income as a result of the Bank’s overall asset sensitive position and the lower average rates during the ~~three~~nine months ended ~~March 31,~~September 30, 2021 as compared to the ~~three~~nine months ended ~~March 31,~~September 30, 2020. The ~~benefit for credit losses was $12 million in the first quarter~~nine months ended September 30, 2021 compared to a provision of $5 million in the first quarter 2020. The variance is the result of improving economic forecasts as compared to forecasts at the initial onset of the pandemic. The difference between the consolidated provision for credit losses and the sum of total net charge-offs and the change in loan balances is still assigned to the Other segment. This amount includes changes related to the economic forecasts, model changes, qualitative adjustments and credit downgrades. The provision for credit losses is then directly allocated to the other applicable segments through other noninterest expense. In addition, other noninterest expensealso includes a $35 million final settlement expense for the DOJ ~~Liability.~~Liability partially offset by a $10 million benefit related to the former CEO SERP. The majority of all other activity within the Other segment largely offsets and is allocated back to the operating segments, recorded as contra other noninterest ~~expense.~~expense in the other segment which includes the provision as discussed in the operating segments overview.

Risk Management

Certain risks are inherent in our business and include, but are not limited to, operational, strategic, credit, regulatory compliance, legal, reputational, liquidity, market and cybersecurity. We continuously invest in our risk management activities which are focused on ensuring we properly identify, measure and manage such risks across the entire enterprise to maintain safety and soundness and maximize profitability. We hold capital to protect us from unexpected loss arising from these risks.

A comprehensive discussion of risks affecting us can be found in the Risk Factors section included in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2020 and in Part II, Item 1A of this Quarterly Report on Form 10-Q. Some of the more significant processes used to manage and control credit, market, liquidity and operational risks are described in the following paragraphs.

Credit Risk

Credit risk is the risk of loss to us arising from an obligor’s inability or failure to meet contractual payment or performance terms. We provide loans, extend credit, and enter into financial derivative contracts, all of which have related credit risk. We manage credit risk using a thorough process designed to ensure we make prudent and consistent credit decisions. The process was developed with a focus on utilizing risk-based limits and credit concentrations while emphasizing diversification on a geographic, industry and customer level. The process utilizes documented underwriting guidelines, comprehensive documentation standards, and ongoing portfolio monitoring including the timely review and resolution of credits experiencing deterioration. These activities, along with the management of credit policies and credit officers’ delegated authority, are centrally managed by our credit risk team.

We maintain credit limits in compliance with regulatory requirements. Under HOLA, the Bank may not make a loan or extend credit to a single or related group of borrowers in excess of 15 percent of Tier 1 plus Tier 2 capital and any portion of the ACL not included in the Tier 2 capital. This limit was ~~$419~~$451 million as of ~~March 31,~~September 30, 2021. We maintain a more conservative maximum internal Bank credit limit than required by HOLA, ofgenerally not exceeding $100 million to any one borrower/obligor relationship, with the exception of warehouse borrower/obligor relationships, which have a higher internal Bank limit of $150 million. During 2020, the Board approved the extension of short-term “overlines” to certain warehouse borrowers as all advances are fully collateralized by residential mortgage loans and this asset class has had very low levels of historical loss, resulting in a temporary increase of the warehouse borrower limit to $200 million. We have a tracking and reporting process to monitor lending concentration levels, and all new commercial credit exposures to a single or related borrower that exceed $50 million and all new warehouse credit exposures to a single or related borrower that exceed $75 million must be approved by the Board of Directors. Exceptions to these levels to strong borrowers are made on a case by case basis, with none exceeding $150 million as of September 30, 2021 or $300 million for warehouse borrowers.

Our commercial loan portfolio has been built on our relationship-based lending strategy. We provide financing and banking products to our commercial customers in our core banking footprint and will follow those established customer relationships to meet their financing needs in areas outside of our footprint. We have also formed relationship lending on a national scale through our home builder finance and warehouse lending businesses. At ~~March 31,~~September 30, 2021, we had ~~$11.1~~$10.8 billion in our commercial loan portfolio with our warehouse lending and home builder finance businesses accounting for 66 percent of the total. Of the remaining commercial loans in our portfolio, the majority of CRE and C&I loans were with customers who have established relationships within our core banking footprint.

Credit risk within the commercial loan portfolio is managed using concentration limits based on line of business, industry, geography and product type. This is managed through the use of strict underwriting guidelines detailed in credit policies, ongoing loan level reviews, monitoring of the concentration limits and continuous portfolio risk management reporting. The commercial credit policy outlines the risks and underwriting requirements and provides a framework for all credit and lending activities. Our commercial loan credit policies consider maturity and amortization terms, maximum LTVs, minimum debt service coverage ratios, construction loan monitoring procedures, appraisal requirements, pro-forma analysis requirements and thresholds for product specific advance rates.

We typically originate loans on a recourse basis with full or partial guarantees. On a limited basis, we may approve loans without recourse if sufficient consideration is provided in the loan structure. Non-recourse loans primarily have low LTVs, strong cash flow coverage or other mitigating factors supporting the lack of a guaranty. These guidelines also require an appraisal of pledged collateral prior to closing and on an as-needed basis when market conditions justify. We contract with a variety of independent licensed professional firms to conduct appraisals that are in compliance with our internal commercial credit and appraisal policies and regulatory requirements.

Our commercial loan portfolio includes leveraged lending. The Bank defines a transaction as leveraged when two or more of the following conditions exist: 1) proceeds from the loan are used for buyouts, acquisitions, recapitalization or capital distributions, 2) the borrower's total funded debt to EBITDA ratio is greater than four or Senior Funded Debt to EBITDA ratio is greater than three, 3) the borrower has a high debt to net worth ratio within its industry or sector as defined by internal limits, and 4) debt leverage significantly exceeds industry norms or historical levels for leverage as defined by internal limits. Leveraged lending transactions typically result in leverage ratios that are significantly above industry norms or historical levels. Our leveraged lending portfolio and other loan portfolios with above-average default probabilities tend to behave similarly during a downturn in the general economy or a downturn within a specific sector. Consequently, we take steps to avoid undue concentrations by setting limits consistent with our appetite for risk and our financial capacity. In addition, there are specific underwriting conditions set for our leveraged loan portfolio and there is additional emphasis on certain items beyond the standard underwriting process including synergies, collateral shortfall and projections.

Our commercial loan portfolio also includes loans that are part of the SNC Program. A SNC is defined as any loan or loan commitment totaling at least $100 million that is shared by three or more federally regulated institutions. On an annual basis, a joint regulatory task force performs a risk assessment of all SNCs. When completed, these risk ratings are shared and our risk rating must be no better than the risk rating listed in the SNC assessment. Exposure and credit quality for SNCs are carefully monitored and reported internally.

For our CRE portfolio, including owner and nonowner-occupied properties and home builder finance lending, we obtain independent appraisals as part of our underwriting and monitoring process. These appraisals are reviewed by an internal appraisal group that is independent from our sales and credit teams.

The home builder finance group is a national relationship-based lending platform that focuses on markets with strong housing fundamentals and higher population growth potential. The team primarily originates construction and development

loans. We generally lend in metropolitan areas or counties where verifiable market statistics and data are readily available to support underwriting and ongoing monitoring. We also evaluate the jurisdictions and laws, demographic trends (age, population and income), housing characteristics and economic indicators (unemployment, economic growth, household income trends) for the geographies where our borrowers primarily operate. We engage independent licensed professionals to supply market studies and feasibility reports, environmental assessments and project site inspections to complement the procedures we perform internally. Further, we perform ongoing monitoring of the projects including periodic inspections of collateral and annual portfolio and individual credit reviews.

The consumer loan portfolio has been built on strong underwriting criteria and within concentration limits intended to diversify our risk profile. We have built our consumer loan portfolio by adding high quality first mortgage loans to our balance sheet making up 5247 percent of our total consumer loan portfolio at ~~March 31,~~September 30, 2021.

Loans Held-for-Investment

The following table summarizes the amortized cost of our LHFI by category:


		March 31, 2021		% of Total		December 31, 2020		% of Total		Change			September 30, 2021		% of Total		December 31, 2020		% of Total		Change
		(Dollars in millions)											(Dollars in millions)
Consumer loans	Consumer loans											Consumer loans
Residential first mortgage	Residential first mortgage	$	1,998	13.5	%	$	2,266	14.0	%	$	(268)	Residential first mortgage	$	1,626	11.4	%	$	2,266	14.0	%	$	(640)
Home equity (1)	Home equity (1)	781		5.2	%	856		5.2	%	(75)		Home equity (1)	657		4.6	%	856		5.2	%	(199)
Other	Other	1,049		7.0	%	1,004		6.2	%	45		Other	1,203		8.4	%	1,004		6.2	%	199
Total consumer loans	Total consumer loans	3,828		25.7	%	4,126		25.4	%	(298)		Total consumer loans	3,486		24.4	%	4,126		25.4	%	(640)
Commercial loans	Commercial loans											Commercial loans
Commercial real estate	Commercial real estate	3,084		20.7	%	3,061		18.9	%	23		Commercial real estate	3,216		22.5	%	3,061		18.9	%	155
Commercial and industrial	Commercial and industrial	1,424		9.6	%	1,382		8.5	%	42		Commercial and industrial	1,387		9.7	%	1,382		8.5	%	5
Warehouse lending	Warehouse lending	6,551		44.0	%	7,658		47.2	%	(1,107)		Warehouse lending	6,179		43.3	%	7,658		47.2	%	(1,479)
Total commercial loans	Total commercial loans	11,059		74.3	%	12,101		74.6	%	(1,042)		Total commercial loans	10,782		75.6	%	12,101		74.6	%	(1,319)
Total loans held-for-investment	Total loans held-for-investment	$	14,887	100.0	%	$	16,227	100.0	%	$	(1,340)	Total loans held-for-investment	$	14,268	100.0	%	$	16,227	100.0	%	$	(1,959)

(1)Includes second mortgages, HELOCs and HELOANs.

Prior to March 2020 we had continued to strengthen our Community Banking segment by growing our consumer and CRE LHFI. Due to the COVID-19 pandemic, subsequent to March 2020 we have focused on managing credit in our CRE and C&I portfolios. The decrease in our commercial loan portfolio of ~~$1.0~~$1.3 billion, or 911 percent, is mainly due to warehouse repayments outpacing advances from December 31, 2020 to ~~March 31,~~September 30, 2021. Our consumer loan portfolio decreased ~~$298~~$640 million, or 7

16 percent, from December 31, 2020 to ~~March 31,~~September 30, 2021 as a ~~$45~~$199 million increase in other consumer loans was more than offset by a ~~$268~~$640 million decrease in residential first mortgage loans due to higher prepayments due to refinance ~~activity and lower new closings to the HFI portfolio.~~activity.

Residential first mortgage loans. We originate or purchase various types of conforming and non-conforming fixed and adjustable rate loans underwritten using Fannie Mae and Freddie Mac guidelines for the purpose of purchasing or refinancing owner occupied and second home properties. We typically hold certain mortgage loans in LHFI that do not qualify for sale to the Agencies and that have an acceptable yield and risk profile. The LTV requirements on our residential first mortgage loans vary depending on occupancy, property type, loan amount, and FICO scores. Loans with LTVs exceeding 80 percent are required to obtain mortgage insurance. As of ~~March 31,~~September 30, 2021, loans in this portfolio had an average current FICO score of ~~736~~735 and an average current LTV of 5553 percent.

The following table presents amortized cost of our total residential first mortgage LHFI by major category:


		March 31, 2021		December 31, 2020			September 30, 2021		December 31, 2020
		(Dollars in millions)					(Dollars in millions)
Estimated LTVs (1)	Estimated LTVs (1)					Estimated LTVs (1)
Less than 80% and current FICO scores (2):	Less than 80% and current FICO scores (2):					Less than 80% and current FICO scores (2):
Equal to or greater than 660	Equal to or greater than 660	$	1,230	$	1,408	Equal to or greater than 660	$	1,005	$	1,408
Less than 660	Less than 660	60		65		Less than 660	60		65
80% and greater and current FICO scores (2):	80% and greater and current FICO scores (2):					80% and greater and current FICO scores (2):
Equal to or greater than 660	Equal to or greater than 660	592		685		Equal to or greater than 660	444		685
Less than 660	Less than 660	116		108		Less than 660	117		108
Total	Total	$	1,998	$	2,266	Total	$	1,626	$	2,266
Geographic region	Geographic region					Geographic region
California	California	$	685	$	806	California	$	501	$	806
Michigan	Michigan	440		435		Michigan	454		435
Texas	Texas	122		150		Texas	91		150
Florida	Florida	97		108		Florida	80		108
Washington	Washington	91		126		Washington	62		126
New York	New York	53		55		New York	44		55
Colorado	Colorado	46		57		Colorado	35		57
Illinois	Illinois	42		51		Illinois	33		51
Arizona	Arizona	39		50		Arizona	25		50
New Jersey		31		34
Indiana						Indiana	32		34
Other	Other	352		394		Other	269		394
Total	Total	$	1,998	$	2,266	Total	$	1,626	$	2,266

(1)LTVs reflect loan balance at the date reported, as a percentage of appraised property ~~values as appraised~~value at loan closing.

(2)Based on latest updated FICO ~~scores are updated at least on a quarterly basis or more frequently, if available.~~score.

The following table presents amortized cost of our total residential first mortgage LHFI as of ~~March 31,~~September 30, 2021, by year of closing:


		2021			2020			2019			2018			2017 and Prior			Total				2021			2020			2019			2018			2017 and Prior			Total
		(Dollars in millions)																			(Dollars in millions)
Residential first mortgage loans	Residential first mortgage loans	$	109		$	325		$	481		$	217		$	866		$	1,998		Residential first mortgage loans	$	280		$	235		$	332		$	148		$	631		$	1,626
Percent of total	Percent of total	5.5		%	16.2		%	24.1		%	10.9		%	43.3		%	100.0		%	Percent of total	17.2		%	14.5		%	20.4		%	9.1		%	38.8		%	100.0		%

Home equity. Our home equity portfolio includes HELOANs, second mortgage loans, and HELOCs. These loans ~~require full documentation and~~ are underwritten and priced in an effort to ensure credit quality and loan profitability. Our debt-to-income ratio on HELOANs and HELOCs is capped at 43 percent and 45 percent, respectively. We currently limit the maximum CLTV to 89.99 percent and FICO scores to a minimum of 700. Second mortgage loans and HELOANs are fixed rate loans and are available with terms up to 20 years. HELOC loans are variable-rate loans that contain a 10-year interest only draw period followed by a 20-year amortizing period. As of ~~March 31,~~September 30, 2021, loans in this portfolio had an average current FICO score of ~~747~~750 and an average CLTV of 5053 percent. ~~The decrease in CLTV from the previous quarter is primarily due to a reduction in average outstanding customer balances.~~ At ~~March 31,~~September 30, 2021, HELOCs and HELOANs in a first lien position totaled ~~$196~~$236 million.

Other consumer loans. Our other consumer loan portfolio consists of secured and unsecured loans originated through our indirect lending business, third party closings and our Community Banking segment.

The following table presents amortized cost of our other consumer loan portfolio by purchase type:


		March 31, 2021				December 31, 2020					September 30, 2021				December 31, 2020
		Balance		% of Portfolio		Balance		% of Portfolio			Balance		% of Portfolio		Balance		% of Portfolio
		(Dollars in millions)									(Dollars in millions)
Indirect lending	Indirect lending	$	791	76	%	$	744	74	%	Indirect lending	$	916	76	%	$	744	74	%
Point of sale	Point of sale	214		20	%	211		21	%	Point of sale	248		21	%	211		21	%
Other	Other	44		4	%	49		5	%	Other	39		3	%	49		5	%
Total other consumer loans	Total other consumer loans	$	1,049	100	%	$	1,004	100	%	Total other consumer loans	$	1,203	100	%	$	1,004	100	%

Other consumer loans were $1.2 billion and $1.0 billion at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. Our non-auto, boat and recreational vehicle indirect lending businesses were consistent with the prior ~~quarter, and~~quarter; as of ~~March 31,~~September 30, 2021, 67 percent iswere secured by boats and 33 percent are secured by recreational vehicles and our point of sale portfolio. As of ~~March 31,~~September 30, 2021, loans in our indirect portfolio had an average current FICO score of ~~747.~~751. Point of sale loans consist of unsecured consumer installment loans through a third-party financial technology company who also provides us a level of credit loss protection.

Commercial real estate loans. The CRE portfolio contains loans collateralized by diversified property types which are primarily income producing in the normal course of business. The majority of our retail exposure is to neighborhood centers and single tenant locations, which include pharmacies and hardware stores. Generally, the maximum LTV is 80 percent, or 90 percent for owner-occupied real estate, and the minimum debt service coverage is 1.20. Our CRE loans primarily earn interest at a variable rate.

Our national home builder finance program within our commercial portfolio contained ~~$2.0~~$2.41 billion in commitments with ~~$768~~$951 million in outstanding loans as of ~~March 31,~~September 30, 2021. Certain of these loans are collateralized and included in our CRE portfolio while the remaining loans are unsecured and included in our C&I portfolio.

As of ~~March 31,~~September 30, 2021, our CRE portfolio included ~~$198~~$211 million of SNCs and one leveraged lending loan of $4$3 million. The SNC portfolio had ~~sixteen~~thirteen borrowers with an average amortized cost of ~~$12~~$16 million and an average commitment of ~~$17~~$18 million. There were no nonperforming SNC or leveraged loans as of ~~March 31,~~September 30, 2021, and no SNC or leveraged loans outstanding were rated as special mention or substandard.

The following table presents amortized cost of our total CRE LHFI by collateral location and collateral type:


		MI			TX			CA			CO			OH			Other			Total			% by collateral type			MI			TX			CA			OH			FL			Other			Total			% by collateral type
		(Dollars in millions)																								(Dollars in millions)
March 31, 2021
September 30, 2021																									September 30, 2021
Home builder	Home builder	$	28		$	183		$	141		$	124		$	—		$	208		$	684		22.2	%	Home builder	$	31		$	222		$	153		$	—		$	52		$	311		$	769		24.0	%
Owner occupied	Owner occupied	287			3			26			—			6			54			376			12.2	%	Owner occupied	251			3			27			6			1			48			336			10.4	%
Multi family	Multi family	215			100			57			—			55			119			546			17.7	%	Multi family	218			90			67			72			31			99			577			17.9	%
Retail (1)	Retail (1)	156			—			6			4			55			64			285			9.2	%	Retail (1)	171			—			4			54			4			45			278			8.6	%
Office	Office	189			19			—			—			4			72			284			9.2	%	Office	189			14			—			4			1			40			248			7.7	%
Hotel	Hotel	152			—			25			—			25			95			297			9.6	%	Hotel	158			—			25			28			35			91			337			10.5	%
Senior living facility	Senior living facility	89			25			—			—			45			48			207			6.8	%	Senior living facility	109			25			—			57			12			41			244			7.6	%
Industrial	Industrial	66			—			28			—			—			38			132			4.3	%	Industrial	67			—			—			—			23			36			126			3.9	%
Parking garage/lot	Parking garage/lot	48			9			1			—			—			36			94			3.1	%	Parking garage/lot	79			9			1			—			1			32			122			3.8	%
Land-residential (2)	Land-residential (2)	6			—			7			—			—			13			26			0.8	%	Land-residential (2)	—			—			7			—			—			5			12			0.4	%
Shopping Mall	Shopping Mall	—			—			16			—			—			—			16			0.5	%	Shopping Mall	—			—			16			—			—			—			16			0.5	%
Single family residence (3)	Single family residence (3)	2			—			—			—			—			2			4			0.1	%	Single family residence (3)	2			—			—			—			—			3			5			0.2	%
All other (4)	All other (4)	7			47			24			—			—			55			133			4.3	%	All other (4)	10			46			32			—			25			33			146			4.5	%
Total	Total	$	1,245		$	386		$	331		$	128		$	190		$	804		$	3,084		100.0	%	Total	$	1,285		$	409		$	332		$	221		$	185		$	784		$	3,216		100.0	%
Percent by state	Percent by state	40.3		%	12.5		%	10.7		%	4.2		%	6.2		%	26.1		%	100.0		%			Percent by state	40.0		%	12.7		%	10.3		%	6.9		%	5.8		%	24.3		%	100.0		%

(1)Includes multipurpose retail space, neighborhood centers, shopping centers and single-use retail space.

(2)Loans secured by land. Land residential includes development and unimproved vacant land.

(3)Loans secured by 1-4 single family residence properties.

(4)All other primarily includes: mini-storage facilities, data centers, movie theaters, etc.

Commercial and industrial loans. C&I LHFI facilities typically include lines of credit and term loans and leases to businesses for use in normal business operations to finance working capital, equipment and capital purchases, acquisitions and expansion projects. We lend to customers with a history of profitability and a long-term business model. Generally, leverage conforms to industry standards and the minimum debt service coverage is 1.20 times. The majority of our C&I loans earn interest at a variable rate.

As of ~~March 31,~~September 30, 2021, our C&I portfolio included ~~$629~~$718 million of SNCs. We are the lead bank on 1511 percent of the SNCs. The finance and insurance sector and the services sector comprised the majority of the portfolio's NBV with 3941 and 2629 percent of the balance, respectively. The SNC portfolio had ~~forty-six~~forty-five borrowers with an average amortized cost of ~~$14~~$16 million and an average commitment of ~~$27~~$36 million. ~~There~~Within the SNC portfolio, there were no NPLs, ~~$1 million of~~no loans were rated as special mention, and loans totaling ~~$21~~$23 million of amortized cost were rated as substandard as of ~~March 31,~~September 30, 2021.

As of ~~March 31,~~September 30, 2021, our C&I portfolio included ~~$309~~$302 million of leveraged lending, of which ~~$155~~$138 million were SNCs. The manufacturing sector comprised 4860 percent of the leveraged lending portfolio, and the financial and insurance sector comprised 1917 percent. There were ~~$15~~$35 million in NPLs as of ~~March 31,~~September 30, 2021, and loans totaling ~~$45~~$50 million were rated substandard and ~~$27 million~~no loans were rated as special ~~mention and substandard, respectively.~~mention. Included in the financial and insurance sector within our C&I portfolio are ~~$162~~$95 million in loans outstanding to 45 borrowers that are collateralized by MSR assets. Our amounts outstanding to those borrowers range from ~~$10~~$0 million to ~~$85~~$43 million and the ratio of the loan outstanding to the fair market value of the collateral ranges from 1815 percent to 4447 percent.

The following table presents amortized cost of our total C&I LHFI by borrower's geographic location and industry type as defined by North American Industry Classification System:


		MI			CA			OH			IN			WI			TX			MN			NY			FL			SC			Other			Total			% by industry			MI			CA			OH			WI			IN			FL			TX			SC			NY			CT			Other			Total			% by industry
		(Dollars in millions)																																							(Dollars in millions)
March 31, 2021
September 30, 2021																																								September 30, 2021
Financial & Insurance	Financial & Insurance	$	38		$	24		$	18		$	15		$	10		$	30		$	85		$	82		$	48		$	59		$	68		$	477		33.6	%	Financial & Insurance	$	26		$	20		$	16		$	37		$	—		$	42		$	30		$	87		$	71		$	4		$	80		$	413		29.8	%
Services	Services	119			11			2			4			—			18			21			—			—			—			133			308			21.6	%	Services	115			11			1			—			3			—			—			—			—			41			98			269			19.4	%
Manufacturing	Manufacturing	159			6			30			1			8			13			—			—			—			—			45			262			18.2	%	Manufacturing	221			—			29			6			—			—			17			—			4			—			43			320			23.1	%
Home Builder Finance	Home Builder Finance	—			12			—			—			—			10			—			—			60			—			2			84			5.9	%	Home Builder Finance	—			20			—			—			—			88			55			—			—			—			—			163			11.8	%
Rental & Leasing	Rental & Leasing	96			—			—			—			—			—			—			—			—			—			38			134			9.4	%	Rental & Leasing	101			—			—			—			—			—			—			—			—			—			19			120			8.7	%
Distribution	Distribution	74			15			1			1			—			—			—			—			—			—			15			106			7.4	%	Distribution	44			7			1			—			1			—			—			—			—			—			3			56			4.0	%
Healthcare	Healthcare	2			15			1			—			—			—			—			—			—			—			2			20			1.4	%	Healthcare	2			1			1			—			—			—			—			—			—			—			11			15			1.1	%
Government & Education	Government & Education	2			2			—			—			—			—			—			—			—			—			12			16			1.3	%	Government & Education	2			2			—			—			—			—			—			—			—			12			—			16			1.2	%
Servicing Advances	Servicing Advances	—			—			—			—			—			—			—			—			—			—			13			13			0.9	%	Servicing Advances	—			—			—			—			—			—			—			—			—			—			—			—			—	%
Commodities	Commodities	1			—			—			1			—			—			—			—			—			—			2			4			0.3	%	Commodities	1			5			—			—			1			—			—			—			—			—			8			15			1.1	%
Total	Total	$	491		$	85		$	52		$	22		$	18		$	71		$	106		$	82		$	108		$	59		$	330		$	1,424		100.0	%	Total	$	511		$	66		$	48		$	43		$	5		$	130		$	102		$	87		$	75		$	57		$	262		$	1,387		100.0	%
Percent by state	Percent by state	34.5		%	6.0		%	3.6		%	1.5		%	1.3		%	5.0		%	7.4		%	5.8		%	7.6		%	4.1		%	23.2		%	100.0		%			Percent by state	36.8		%	4.8		%	3.4		%	3.1		%	0.5		%	9.4		%	7.3		%	6.3		%	5.4		%	4.1		%	18.9		%	100.0		%

Warehouse lending. We have a national platform with relationship managers across the country. We offer warehouse lines of credit to other mortgage lenders which allow the lender to fund the closing of residential mortgage loans. Each extension, advance, or draw-down on the line is fully collateralized by residential mortgage loans and is paid off when the lender sells the loan to an outside investor or, in some instances, to the Bank. In response to COVID-19, we have ~~increased credit requirements for government loans and~~ lowered the advance rate for loans that we believe have higher risk.

Underlying mortgage loans are predominantly originated using the Agencies' underwriting standards. The guideline for debt to tangible net worth is 15 to 1. The aggregate committed amount of adjustable-rate warehouse lines of credit granted to other mortgage lenders at ~~March 31,~~September 30, 2021 was $11.0 billion, of which ~~$6.6~~$6.2 billion was outstanding, compared to ~~$10.5~~$10.0 billion at ~~December 31,~~September 30, 2020, of which ~~$7.7~~$7.6 billion was outstanding.

Credit Quality

Our focus on effectively managing credit risk through our careful underwriting standards and processes has resulted in strong trends in certain credit quality characteristics in our loan portfolios. The credit quality of our loan portfolios is demonstrated by low delinquency levels, minimal charge-offs and low levels of NPLs.

For all loan categories within the consumer and commercial loan portfolio, loans are placed on nonaccrual status when any portion of principal or interest is 90 days past due (or nonperforming), or earlier when we become aware of information

indicating that collection of principal and interest is in doubt. While it is the goal of Management to collect on loans, we attempt to work out a satisfactory repayment schedule or modification with past due borrowers and will undertake foreclosure proceedings if the delinquency is not satisfactorily resolved. Our practices regarding past due loans are designed to both assist borrowers in meeting their contractual obligations and minimize losses incurred by the Bank. When a loan is placed on nonaccrual status, the accrued interest income is reversed. Loans return to accrual status when principal and interest become current and are anticipated to be fully collectible.

Nonperforming assets

The following table sets forth our nonperforming assets:


		March 31, 2021			December 31, 2020				September 30, 2021			December 31, 2020
		(Dollars in millions)							(Dollars in millions)
LHFI	LHFI							LHFI
Residential first mortgage	Residential first mortgage	$	24		$	23		Residential first mortgage	$	38		$	23
Home equity	Home equity	5			3			Home equity	6			3
Other consumer	Other consumer	2			2			Other consumer	3			2
Commercial real estate	Commercial real estate	3			3			Commercial real estate	—			3
Commercial and industrial	Commercial and industrial	15			15			Commercial and industrial	35			15
Total nonperforming LHFI	Total nonperforming LHFI	49			46			Total nonperforming LHFI	82			46
TDRs	TDRs							TDRs
Residential first mortgage	Residential first mortgage	8			8			Residential first mortgage	9			8
Home equity	Home equity	3			2			Home equity	3			2
Total nonperforming TDRs	Total nonperforming TDRs	11			10			Total nonperforming TDRs	12			10
Total nonperforming LHFI and TDRs (1)	Total nonperforming LHFI and TDRs (1)	60			56			Total nonperforming LHFI and TDRs (1)	94			56
Real estate and other nonperforming assets, net	Real estate and other nonperforming assets, net	7			8			Real estate and other nonperforming assets, net	6			8
LHFS	LHFS	9			9			LHFS	10			9
Total nonperforming assets	Total nonperforming assets	$	76		$	73		Total nonperforming assets	$	110		$	73
Nonperforming assets to total assets (2)	Nonperforming assets to total assets (2)	0.23		%	0.21		%	Nonperforming assets to total assets (2)	0.37		%	0.21		%
Nonperforming LHFI and TDRs to LHFI	Nonperforming LHFI and TDRs to LHFI	0.40		%	0.34		%	Nonperforming LHFI and TDRs to LHFI	0.66		%	0.34		%
Nonperforming assets to LHFI and repossessed assets (2)	Nonperforming assets to LHFI and repossessed assets (2)	0.45		%	0.40		%	Nonperforming assets to LHFI and repossessed assets (2)	0.70		%	0.40		%

(1)Includes less than 90 ~~day~~days past due performing loans placed on nonaccrual. Interest is not being accrued on these loans.

(2)Ratio excludes LHFS, which are recorded at fair value.

The following table sets forth activity related to our total nonperforming LHFI and TDRs:


		Three Months Ended,					Three Months Ended,				Nine Months Ended,
		March 31, 2021		December 31, 2020			September 30, 2021		June 30, 2021		September 30, 2021		September 30, 2020
		(Dollars in millions)					(Dollars in millions)
Beginning balance	Beginning balance	$	56	$	45	Beginning balance	$	75	$	60	$	56	$	26
Additions	Additions	10		15		Additions	42		23		75		39
Reductions	Reductions	—		—		Reductions	—		—		—		1
Principal payments	Principal payments	(3)		(3)		Principal payments	(15)		(7)		(25)		(11)
Charge-offs	Charge-offs	(1)		(1)		Charge-offs	(7)		(1)		(8)		(4)
Return to performing status	Return to performing status	(2)		—		Return to performing status	—		—		(2)		(6)
Transfers to REO	Transfers to REO	—		—		Transfers to REO	(1)		—		(2)		—
Total nonperforming LHFI and TDRs (1)	Total nonperforming LHFI and TDRs (1)	$	60	$	56	Total nonperforming LHFI and TDRs (1)	$	94	$	75	$	94	$	45

(1)Includes less than 90 ~~day~~days past due performing loans which are deemed nonaccrual. Interest is not being accrued on these loans.

Delinquencies

The following table sets forth loans 30-89 days past due in our LHFI portfolio:


		March 31, 2021				December 31, 2020					September 30, 2021				December 31, 2020
		Amount		% of LHFI		Amount		% of LHFI			Amount		% of LHFI		Amount		% of LHFI
		(Dollars in millions)									(Dollars in millions)
Performing loans past due 30-89:	Performing loans past due 30-89:									Performing loans past due 30-89:
Consumer loans	Consumer loans									Consumer loans
Residential first mortgage	Residential first mortgage	$	9	0.06	%	$	8	0.05	%	Residential first mortgage	$	7	0.05	%	$	8	0.05	%
Home equity	Home equity	1		0.01	%	2		0.01	%	Home equity	3		0.02	%	2		0.01	%
Other consumer	Other consumer	5		0.03	%	5		0.03	%	Other consumer	4		0.03	%	5		0.03	%
Total consumer loans	Total consumer loans	15		0.10	%	15		0.09	%	Total consumer loans	14		0.10	%	15		0.09	%
CRE	CRE	—		N/M		20		0.12	%	CRE	—		—	%	20		0.12	%
C&I	C&I	—		N/M		2		0.01	%	C&I	—		—	%	2		0.01	%
Total commercial loans	Total commercial loans	—		N/M		22		0.13	%	Total commercial loans	—		—	%	22		0.13	%
Total performing loans past due 30-89 days	Total performing loans past due 30-89 days	$	15	0.10	%	$	37	0.22	%	Total performing loans past due 30-89 days	$	14	0.10	%	$	37	0.22	%

For further information, see Note 4 - Loans Held-for-Investment.

Payment Deferrals

Beginning in March 2020, as a response to COVID-19, we offered our consumer borrowers principal and interest payment deferrals, forbearance and/or ~~extensions.~~extensions up to a maximum period of 18 months. Consumer borrowers were not required to provide proof of hardship to be granted forbearance or payment deferral. Typically, payment history is the primary tool used to identify consumer borrowers who are experiencing financial difficulty. Forbearance or payment deferrals make this determination more challenging. In addition, consumer borrowers who have requested forbearance or payment deferrals are not being aged and remain in the aging category they were in prior to forbearance or payment deferral while they remain in a forbearance or payment deferral status.

The table below summarizes borrowers in our consumer loan portfolios that are in forbearance or were granted a payment deferral:


		As of March 31, 2021					As of December 31, 2020						As of September 30, 2021					As of June 30, 2021
		Number of Borrowers	UPB		Percent of Portfolio		Number of Borrowers	UPB		Percent of Portfolio			Number of Borrowers	UPB		Percent of Portfolio		Number of Borrowers	UPB		Percent of Portfolio
		(Dollars in millions)											(Dollars in millions)
Loans Held-For-Investment	Loans Held-For-Investment											Loans Held-For-Investment
Consumer loans	Consumer loans											Consumer loans
Residential first mortgage	Residential first mortgage	660	$	189	10.6	%	697	$	209	9.3	%	Residential first mortgage	447	$	112	6.9	%	536	$	143	8.1	%
Home equity	Home equity	168	15		3.7	%	315	28		3.4	%	Home equity	89	10		1.5	%	155	16		2.2	%
Other consumer	Other consumer	120	4		1.3	%	418	14		1.4	%	Other consumer	92	4		0.3	%	115	5		0.4	%
Total consumer loan deferrals/forbearance	Total consumer loan deferrals/forbearance	948	$	208	6.7	%	1,430	$	251	6.2	%	Total consumer loan deferrals/forbearance	628	$	126	3.6	%	806	164		4.5	%

Loans Held-For-Sale	Loans Held-For-Sale											Loans Held-For-Sale
Residential first mortgage	Residential first mortgage	84	$	39	0.6	%	80	$	39	6.8	%	Residential first mortgage	105	$	37	0.6	%	88	$	37	0.6	%

~~Commercial~~There were no performing commercial borrowers ~~who requested and were~~ in payment deferral as of March 31, 2021, totaled $13 million, all of which were deferrals of both principal and interest payments. Commercial borrowers who have requested payment deferrals are not being aged and remain in the aging category they were in prior to payment deferral.September 30, 2021.

~~The table below summarizes borrowers in our commercial loan portfolios that have requested and received payment deferral:~~

As of March 31, 2021 As of December 31, 2020
Number of Borrowers UPB Percent of Portfolio Number of Borrowers UPB Percent of Portfolio
(Dollars in millions)
Loans Held-For-Investment
Other 1 $ — — % 1 $ — — %
Total C&I deferrals 1 — — % 1 — — %
Hotel 1 5 1.5 % 1 14 5.0 %
Land — — — % 1 5 21.2 %
Other 2 8 6.1 % 2 3 2.2 %
Total CRE deferrals 3 13 0.4 % 4 22 — %
Warehouse deferrals — — — % — — — %
Total commercial loan deferrals (1) 4 $ 13 0.2 % 5 $ 22 — %

~~(1)Percent shown excludes warehouse loans.~~

The table below summarizes the percent of our residential loan servicing portfolio in forbearance as of ~~March 31,~~September 30, 2021:


					Loans in Forbearance																						Loans in Forbearance
					Borrowers making January, February and March Payments					Remaining Borrowers				Total Loans in Forbearance													Borrowers making July, August and September Payments						Remaining Borrowers						Total Loans in Forbearance
		Total Population							Total Population
		Unpaid Principal Balance (1)		Number of accounts				Unpaid Principal Balance (1)					Number of accounts						Unpaid Principal Balance (1)			Number of accounts				Percent of UPB		Percent of Accounts				Unpaid Principal Balance (1)	Number of accounts					Unpaid Principal Balance (1)	Number of accounts					Unpaid Principal Balance (1)			Number of accounts		Total UPB	Percent of UPB	Percent of Accounts
		(Dollars in millions)																			(Dollars in millions)
Loan servicing	Loan servicing																		Loan servicing
Subserviced for others (2)	Subserviced for others (2)	$	197,053	921,126	$	1,867	9,848			$	12,445	56,817			7.3		%	7.2		%	Subserviced for others (2)		$	229,746	1,006,406				$	1,330	6,733				$	8,141	37,915				$	9,471	4.1		%	4.4		%
Serviced for others (3) (4)	Serviced for others (3) (4)	40,402		160,510	396		1,862			2,796		11,387		7.9	%	8.3		%	Serviced for others (3) (4)		31,397			124,801			249			1,160			673			2,469			922			2.9	%	2.9		%
Serviced for own loan portfolio (5)	Serviced for own loan portfolio (5)	9,965		66,364	48		357			526		2,126		5.8	%	3.7		%	Serviced for own loan portfolio (5)		10,898			72,733			66			359			1,384			6,016			1,450			13.3	%	8.8		%
Total loans serviced	Total loans serviced	$	247,420	1,148,000	$	2,311	12,067			$	15,767	70,330		7.3	%	7.2		%	Total loans serviced		$	272,041		1,203,940			$	1,645		8,252			$	10,198		46,400			$	11,843		4.4	%	4.5		%

(1)UPB, net of write downs, does not include premiums or discounts.

(2)Loans subserviced for a fee for non-Flagstar owned loans or MSRs. Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs.

(3)Loans for which Flagstar owns the MSR.

(4)Of the ~~$1.8~~$0.2 billion of GNMA repurchase options on the balance sheet as of ~~March 31,~~September 30, 2021, ~~$1.8 billion~~$133 million relates to loans in forbearance and are included in remaining borrowers.

(5)Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), and LGG (residential first mortgage). Approximately $1.3 billion, or 91 percent, of the $1.4 billion of total loans in forbearance within the serviced for own loan portfolio relate to loans with government guarantees in forbearance that were repurchased and carry little credit risk.

The table below summarizes the percent of our residential loan servicing portfolio in forbearance as of ~~December 31, 2020:~~June 30, 2021:

Loans in Forbearance
Borrowers making October, November and December Payments Remaining Borrowers Total Loans in Forbearance
Total Population
Unpaid Principal Balance (1) Number of accounts Unpaid Principal Balance (1) Number of accounts Unpaid Principal Balance (1) Number of accounts Percent of UPB Percent of Accounts
(Dollars in millions)
Loan servicing
Subserviced for others (2) $ 178,614 867,825 $ 1,785 8,851 $ 13,036 59,704 8.3 % 7.9 %
Serviced for others (3) 38,014 151,038 402 1,773 3,023 12,343 9.0 % 9.3 %
Serviced for own loan portfolio (4) 10,083 66,536 69 574 487 2,064 5.5 % 4.0 %
Total loans serviced $ 226,711 1,085,399 $ 2,256 11,198 $ 16,546 74,111 8.3 % 7.9 %


				Loans in Forbearance
				Borrowers making April, May, and June Payments			Remaining Borrowers			Total Loans in Forbearance
	Total Population
	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Total UPB		Percent of UPB		Percent of Accounts
	(Dollars in millions)
Loan servicing
Subserviced for others (2)	$	211,775	975,467	$	1,150	6,025	$	10,617	49,255	$	11,767	5.6	%	5.7	%
Serviced for others (3) (4)	34,263		139,028	222		1,057	1,782		7,131	2,004		5.8	%	5.9	%
Serviced for own loan portfolio (5)	9,686		67,989	57		369	982		4,244	1,039		10.7	%	6.8	%
Total loans serviced	$	255,724	1,182,484	$	1,429	7,451	$	13,381	60,630	$	14,810	5.8	%	5.8	%

(1) UPB, net of write downs, does not include premiums or discounts.

(2) Loans subserviced for a fee for non-Flagstar owned loans or MSRs. Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs.

(3) Loans for which Flagstar owns the MSR.

(4) Of the ~~$1.9~~$1.0 billion of GNMA repurchase options on the balance sheet as of ~~December 31, 2020, $1.8 billion~~June 30, 2021, $642 million relates to loans in forbearance and are included in remaining borrowers.

(5) Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), and LGG (residential first mortgage). Approximately $840 million, or 81 percent, of the $1.0 billion of total loans in forbearance within the serviced for own loan portfolio relate to loans with government guarantees in forbearance that were repurchased and carry little credit risk.

As the MSR owner for loans serviced for others, the Agencies require us to advance payments on past due loans as follows:


	Principal and Interest	Taxes and Insurance
Fannie Mae and Freddie Mac	4 months	No time limit
GNMA	No time limit	No time limit

We believe that we have ample liquidity to handle servicing advances related to these loans. We initially provide advances on a short-term basis for loans we subservice and are reimbursed by the MSR owner. Our advance receivable for our subserviced loans is therefore insignificant.

Troubled debt restructurings (held-for-investment)

TDRs are modified loans in which a borrower demonstrates financial difficulties and for which a concession has been granted as a result. Nonperforming TDRs are included in nonaccrual loans. TDRs remain in nonperforming status until a borrower has made payments and is current for at least six consecutive months. Performing TDRs are not considered to be nonaccrual so long as we believe that all contractual principal and interest due under the restructured terms will be collected.

Since March 2020, as a response to COVID-19, we have offered our consumer and commercial customers principal and interest payment deferrals and ~~extensions.~~extensions up to a maximum period of 18 months. We considered these programs in the context of whether or not the short-term modifications of these loans would constitute a TDR. We considered the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"), interagency guidance and related guidance from the FASB, which provided that short-term modifications made on a good faith basis in response to COVID-19 to borrowers who were current prior to any relief are not required to be accounted for as TDRs. As a result, we have determined that these loans are not TDRs. We believe our application of the referenced guidance and accounting for these programs is appropriate.

The following table sets forth a summary of TDRs by performing status:


		March 31, 2021		December 31, 2020			September 30, 2021		December 31, 2020
		(Dollars in millions)					(Dollars in millions)
Performing TDRs	Performing TDRs					Performing TDRs
Consumer Loans	Consumer Loans					Consumer Loans
Residential first mortgage	Residential first mortgage	$	20	$	19	Residential first mortgage	$	25	$	19
Home equity	Home equity	11		12		Home equity	9		12
Total consumer loans	Total consumer loans	31		31		Total consumer loans	34		31
Commercial Loans	Commercial Loans					Commercial Loans
Commercial real estate	Commercial real estate	5		5		Commercial real estate	—		5
Commercial and industrial						Commercial and industrial	—		—
Total commercial loans	Total commercial loans	5		5		Total commercial loans	—		5
Total performing TDRs	Total performing TDRs	36		36		Total performing TDRs	34		36
Nonperforming TDRs	Nonperforming TDRs					Nonperforming TDRs
Nonperforming TDRs	Nonperforming TDRs	5		4		Nonperforming TDRs	5		4
Nonperforming TDRs, performing for less than six months	Nonperforming TDRs, performing for less than six months	6		6		Nonperforming TDRs, performing for less than six months	9		6
Total nonperforming TDRs	Total nonperforming TDRs	11		10		Total nonperforming TDRs	14		10
Total TDRs	Total TDRs	$	47	$	46	Total TDRs	$	48	$	46

At ~~March 31,~~September 30, 2021 our total TDR loans were consistent with December 31, 2020, primarily due to principal payments and payoffs out pacing new additions. Of our total TDR loans, 7671 percent and 77 percent were in performing status at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. For further information, see Note 4 - Loans Held-for-Investment.

Allowance for Credit Losses

The ACL represents Management's estimate of lifetime losses in our LHFI portfolio which have not yet been realized. For further information see Note 1 - Basis of Presentation and Note 4 - Loans Held-for-Investment.

The following tables present the changes in the ACL balance for the three months ended ~~March 31,~~September 30, 2021:


	Three Months Ended September 30, 2021
	Residential First Mortgage (1)		Home Equity		Other Consumer		Commercial Real Estate		Commercial and Industrial		Warehouse Lending		Total LHFI Portfolio (2)		Unfunded Commitments		Total ACL
	(Dollars in millions)
Beginning allowance balance	$	48	$	17	$	38	$	58	$	38	$	3	$	202	$	18	$	220
Provision (benefit) for credit losses:
Loan volume	(1)		(1)		2		1		—		—		1		1		2
Economic forecast (3)	(2)		(1)		—		(3)		(4)		—		(10)		—		(10)
Credit (4)	(1)		1		—		(11)		17		—		6		—		6
Qualitative factor adjustments (5)	(1)		(1)		(8)		(10)		(8)		—		(28)		—		(28)
Charge-offs	(1)		—		(1)		—		(6)		—		(8)		—		(8)
Recoveries	1		1		—		—		—		—		2		—		2
Provision for net charge-offs	$	—	$	(1)	$	1	$	—	$	6	$	—	6		$	—	6
Ending allowance balance	$	43	$	15	$	32	$	35	$	43	$	3	$	171	$	19	$	190

Three Months Ended March 31, 2021
Residential First Mortgage Home Equity Other Consumer Commercial Real Estate Commercial and Industrial Warehouse Lending Total LHFI Portfolio (1) Unfunded Commitments Total ACL
(Dollars in millions)
Beginning allowance balance $ 49 $ 25 $ 39 $ 84 $ 51 $ 4 $ 252 $ 28 $ 280
Provision (benefit) for credit losses:
Loan volume (3) (1) 1 1 1 — (1) (4) (5)
Economic forecast (2) (3) (2) (3) 11 (5) — (2) — (2)
Credit (3) 3 1 — (8) (1) — (5) — (5)
Qualitative factor adjustments (4) (1) (3) (4) (4) 9 — (3) — (3)
Charge-offs (2) — (1) — (1) — (4) — (4)
Recoveries — — 1 — 16 — 17 — 17
Provision for net charge-offs $ 2 $ — $ — $ — $ (15) $ — (13) $ — (13)
Ending allowance balance $ 45 $ 20 $ 33 $ 84 $ 55 $ 4 $ 241 $ 24 $ 265
(1) Excludes loans carried under the fair value option.
(2) Includes changes in the lifetime loss rate based on current economic forecasts as compared to forecasts used in the prior quarter.
(3) Includes changes in the probability of default and severity of default based on current borrower and guarantor characteristics, as well as individually evaluated reserves.
(4) Includes $4 million of unallocated reserve attributed to various portfolios for presentation purposes.
(1) Includes loans with government guarantees where insurance limits may result in a loss in excess of all or part of the guarantee.

(2) Excludes loans carried under the fair value option.

(3) Includes changes in the lifetime loss rate based on current economic forecasts as compared to forecasts used in the prior quarter.

(4) Includes changes in the probability of default and severity of default based on current borrower and guarantor characteristics, as well as individually evaluated reserves.

(5) Includes $6 million of unallocated reserve attributed to various portfolios for presentation purposes.


	Nine Months Ended September 30, 2021
	Residential First Mortgage (1)		Home Equity		Other Consumer		Commercial Real Estate		Commercial and Industrial		Warehouse Lending		Total LHFI Portfolio (2)		Unfunded Commitments		Total ACL
	(Dollars in millions)
Beginning allowance balance	$	49	$	25	$	39	$	84	$	51	$	4	$	252	$	28	$	280
Provision (benefit) for credit losses:
Loan volume	2		(3)		5		4		1		(1)		8		(9)		(1)
Economic forecast (3)	(6)		(4)		(1)		(5)		(13)		—		(29)		—		(29)
Credit (4)	5		3		1		(33)		16		—		(8)		—		(8)
Qualitative factor adjustments (5)	(7)		(6)		(12)		(15)		(12)		—		(52)		—		(52)
Charge-offs	(4)		(1)		(3)		—		(7)		—		(15)		—		(15)
Recoveries	2		1		2		—		16		—		21		—		21
Provision for net charge-offs	$	2	$	—	$	1	$	—	$	(9)	$	—	(6)		$	—	(6)
Ending allowance balance	$	43	$	15	$	32	$	35	$	43	$	3	$	171	$	19	$	190

(1) Includes loans with government guarantees where insurance limits may result in a loss in excess of all or part of the guarantee.

(2) Excludes loans carried under the fair value option.

(3) Includes changes in the lifetime loss rate based on current economic forecasts as compared to forecasts used in the prior quarter.

(4) Includes changes in the probability of default and severity of default based on current borrower and guarantor characteristics, as well as individually evaluated reserves.

(5) Includes $6 million of unallocated reserve attributed to various portfolios for presentation purposes.

The ACL was ~~$265~~$190 million at ~~March 31,~~September 30, 2021, compared to ~~$280~~$220 million at ~~December 31, 2020.~~June 30, 2021. The decrease in the allowance is primarily reflective of ~~changes~~improvements in our economic ~~forecast. We continued to apply judgment related to those~~ forecasts and ~~underlying borrower credit as a result~~our evaluation of the ~~ongoing COVID-19~~performance of the LHFI portfolio as borrowers continue to recover from the economic stress caused by the pandemic. We utilized the Moody’s ~~March~~September scenarios in our forecast: a growth forecast, weighted at 30 percent; a baseline forecast, weighted at 40 percent; and an adverse forecast, weighted at 30 percent. The resulting composite forecast for the ~~first~~third quarter of 2021 was ~~slightly better than~~improved as compared to the scenario used in the ~~fourth~~second quarter ~~2020.~~2021. Unemployment ends 2021 at 65 percent and will continue to recover in 2022. GDP ~~recovers throughout~~continues to recover in the last quarter of 2021 ~~from current levels~~ and ~~does not return~~returns to pre-COVID ~~level until 2025.~~levels in 2023. HPI ~~stays flat throughout~~decreases slightly through 2022, at a lower rate as compared to the scenario used in the second quarter of 2021. Qualitative adjustments reflect our best estimate of the COVID-19 impact on portfolios including estimated impact of government stimulus, forbearance/payment holidays and FRB programs. We judgmentally decreased the qualitative reserves by $3$28 million, driven by a decrease in the model output from Moody's adverse scenario, ~~partially offset by our judgment relating to~~improvement in the financial performance and business conditions of previously identified industries and borrowers we ~~believe~~previously believed could be more exposed to the stressful conditions in our forecast and a stabilizing portfolio of loans in forbearance.

exposed to the stressful conditions in our forecast, uncertainty related to loans in forbearance and our judgment regarding economic uncertainty including the impact from additional government stimulus.

The ACL as a percentage of LHFI was ~~1.8~~1.3 percent as of ~~March 31,~~September 30, 2021 compared to 1.7 percent as of December 31, 2020. Excluding warehouse, the allowance as a percentage of LHFI was ~~3.1~~2.3 percent at ~~March 31,~~September 30, 2021 compared to 3.2 percent at December 31, 2020. The decrease in the allowance, as a percentage of LHFI is reflective of the improvement in the economic and credit forecast used during the period and the performance of our portfolio. At ~~March 31,~~September 30, 2021, we had a 2.6 percent and ~~1.5~~0.9 percentallowance coverage on our consumer loan portfolio and our commercial loan portfolio, respectively.

The following tables set forth certain information regarding the allocation of our allowance to each loan category, including the allowance amount as a percentage of amortized cost and average loan life:


		March 31, 2021										September 30, 2021
		LHFI Portfolio (1)		Percent of Portfolio		Allowance Amount (2)		Allowance as a Percent of Loan Portfolio		Weighted Average Loan Life		LHFI Portfolio (1)		Percent of Portfolio		Allowance Amount (2)		Allowance as a Percent of Loan Portfolio		Weighted Average Loan Life (in years)
Consumer loans	Consumer loans										Consumer loans
Residential first mortgage	Residential first mortgage	$	1,982	13.3	%	$	45	2.3	%	5	Residential first mortgage	$	1,611	11.3	%	$	43	2.7	%	5
Home equity	Home equity	780		5.2	%	20		2.6	%	3	Home equity	655		4.6	%	15		2.3	%	3
Other consumer	Other consumer	1,049		7.1	%	34		3.2	%	3	Other consumer	1,204		8.4	%	33		2.7	%	3
Total consumer loans	Total consumer loans	3,811		25.6	%	99		2.6	%		Total consumer loans	3,470		24.3	%	91		2.6	%
Commercial loans	Commercial loans										Commercial loans
Commercial real estate	Commercial real estate	$	3,084	20.7	%	$	100	3.2	%	2	Commercial real estate	$	3,216	22.6	%	$	47	1.5	%	1
Commercial and industrial	Commercial and industrial	1,424		9.6	%	60		4.2	%	2	Commercial and industrial	1,387		9.7	%	47		3.4	%	2
Warehouse lending	Warehouse lending	6,551		44.1	%	6		0.1	%	—	Warehouse lending	6,179		43.4	%	5		0.1	%	—
Total commercial loans	Total commercial loans	11,059		74.4	%	166		1.5	%		Total commercial loans	10,782		75.7	%	99		0.9	%
Total consumer and commercial loans	Total consumer and commercial loans	$	14,870	100.0	%	$	265	1.8	%		Total consumer and commercial loans	$	14,252	100.0	%	$	190	1.3	%
Total consumer and commercial loans excluding warehouse	Total consumer and commercial loans excluding warehouse	$	8,319	55.9	%	$	259	3.1	%		Total consumer and commercial loans excluding warehouse	$	8,073	N/M		$	185	2.3	%

(1) Excludes loans carried under the fair value option.

(2) Includes ALLL and reserve for unfunded commitments.

December 31, 2020
LHFI Portfolio (1) Percent of
Portfolio Allowance Amount (2) Allowance as a Percent of Loan Portfolio Weighted Average Loan Life
Consumer loans
Residential first mortgage $ 2,251 13.9 % $ 49 2.2 % 4
Home equity 854 5.3 % 25 2.9 % 3
Other consumer 1,004 6.2 % 40 4.0 % 3
Total consumer loans 4,109 25.4 % 114 2.8 %
Commercial loans
Commercial real estate $ 3,060 18.9 % $ 103 3.4 % 2
Commercial and industrial 1,382 8.5 % 57 4.1 % 2
Warehouse lending 7,658 47.2 % 6 0.1 % —
Total commercial loans 12,100 74.6 % 166 1.4 %
Total consumer and commercial loans $ 16,209 100.0 % $ 280 1.7 %
Total consumer and commercial loans excluding warehouse $ 8,551 52.8 % $ 274 3.2 %


	December 31, 2020
	LHFI Portfolio (1)		Percent of Portfolio		Allowance Amount (2)		Allowance as a Percent of Loan Portfolio		Weighted Average Loan Life (in years)
Consumer loans
Residential first mortgage	$	2,251	13.9	%	$	49	2.2	%	4
Home equity	854		5.3	%	25		2.9	%	3
Other consumer	1,004		6.2	%	40		4.0	%	3
Total consumer loans	4,109		25.4	%	114		2.8	%
Commercial loans
Commercial real estate	$	3,060	18.9	%	$	103	3.4	%	2
Commercial and industrial	1,382		8.5	%	57		4.1	%	2
Warehouse lending	7,658		47.2	%	6		0.1	%	—
Total commercial loans	12,100		74.6	%	166		1.4	%
Total consumer and commercial loans	$	16,209	100.0	%	$	280	1.7	%
Total consumer and commercial loans excluding warehouse	$	8,551	N/M		$	274	3.2	%

(1) Excludes loans carried under the fair value option.

(2) Includes ALLL and reserve for unfunded commitments.

Market Risk

Market risk is the risk of reduced earnings and/or declines in the net market value of the balance sheet due to changes in market rates. Our primary market risk is interest rate risk which impacts our net interest income, fee income related to interest sensitive activities such as mortgage closing and servicing income, and loan and deposit demand.

We are subject to interest rate risk due to:

•The maturity or repricing of assets and liabilities at different times or for different amounts

•Differences in short-term and long-term market interest rate changes

•The remaining maturity of various assets or liabilities may shorten or lengthen as interest rates change

Our ALCO, which is composed of our executive officers and certain members of other management, monitors interest rate risk on an ongoing basis in accordance with policies approved by our Board of Directors. The ALCO reviews interest rate positions and considers the impact projected interest rate scenarios have on earnings, capital, liquidity, business strategies, and other factors. However, Management has the latitude to change interest rate positions within certain limits if, in Management's judgment, the change will enhance profitability or minimize risk.

To assess and manage interest rate risk, sensitivity analysis is used to determine the impact on earnings and the net market value of the balance sheet across various interest rate scenarios, balance sheet trends, and strategies.

Net interest income sensitivity

Management uses a simulation model to analyze the sensitivity of net interest income to changes in interest rates across various interest rate scenarios which demonstrates the level of interest rate risk inherent in the existing balance sheet. The analysis holds the current balance sheet values constant and does not take into account management intervention. In addition, we assume certain correlation rates, often referred to as a “deposit beta”, for interest-bearing deposits, wherein the rates paid to customers change relative to changes in benchmark interest rates. The effect on net interest income over a 12-month time horizon due to hypothetical changes in market interest rates is presented in the table below. In this interest rate shock simulation, as of the periods presented, interest rates have been adjusted by instantaneous parallel changes rather than in a ramp simulation which applies interest rate changes over time. All rates, short-term and long-term, are changed by the same amount (e.g. plus 100 basis points) resulting in the shape of the yield curve remaining unchanged.


March 31, 2021
September 30, 2021								September 30, 2021
Scenario	Scenario	Net interest income		$ Change		% Change		Scenario	Net interest income	$ Change	% Change
		(Dollars in millions)							(Dollars in millions)
100	100	$	802	$	93	13.1	%	100	$830	$111	15.4%
Constant	Constant	709		—		—	%	Constant	719	—	—%

(100)								(100)	N/M
December 31, 2020	December 31, 2020							December 31, 2020
Scenario	Scenario	Net interest income		$ Change		% Change		Scenario	Net interest income	$ Change	% Change
		(Dollars in millions)							(Dollars in millions)
100	100	$	791	$	94	13.5	%	100	$791	$94	13.5%
Constant	Constant	697		—		—	%	Constant	697	—	—%

(100)								(100)	N/M

In the net interest income simulations, our balance sheet exhibits asset sensitivity. When interest rates rise our net interest income increases. Conversely, when interest rates fall our net interest income decreases. At March 31, 2021, the $12 million increase in net interest income in the constant scenario as compared to that at December 31, 2020 was primarily driven by the growth in our interest earning assets partially offset by lower short-term market rates.

The net interest income sensitivity analysis has certain limitations and makes various assumptions. Key elements of this interest rate risk exposure assessment include maintaining a static balance sheet and parallel rate shocks. Future interest rates not moving in a parallel manner across the yield curve, how the balance sheet will respond and shift based on a change in future interest rates and how the Company will respond are not included in this analysis and limit the predictive value of these scenarios.

Economic value of equity

Management also utilizes EVE, a point in time analysis of the economic value of our current balance sheet position, which measures interest rate risk over a longer term. The EVE calculation represents a hypothetical valuation of equity, and is defined as the market value of assets, less the market value of liabilities, adjusted for the market value of off-balance sheet instruments. The assessment of both the short-term earnings (Net Interest Income Sensitivity) and long-term valuation (EVE) approaches, rather than Net Interest Income Sensitivity alone provides a more comprehensive analysis of interest rate risk exposure.

There are assumptions and inherent limitations in any methodology used to estimate the exposure to changes in market interest rates and as such, sensitivity calculations used in this analysis are hypothetical and should not be considered to be predictive of future results. This analysis evaluates risks to the current balance sheet only and does not incorporate future growth assumptions. Additionally, the analysis assumes interest rate changes are instantaneous and the new rate environment is constant but does not include actions Management may undertake to manage risk in response to interest rate changes. Each rate

scenario reflects unique prepayment and repricing assumptions. Management derives these assumptions by considering published market prepayment expectations, repricing characteristics, our historical experience, and our asset and liability management strategy. This analysis assumes that changes in interest rates may not affect or could partially affect certain instruments based on their characteristics.

The following table is a summary of the changes in our EVE that are projected to result from hypothetical changes in market interest rates as well as our internal policy limits for changes in our EVE based on the different scenarios. The interest rates, as of the dates presented, are adjusted by instantaneous parallel rate increases and decreases as indicated in the scenarios shown in the table below.


March 31, 2021										December 31, 2020
September 30, 2021																					September 30, 2021									December 31, 2020
Scenario	Scenario	EVE		EVE %		$ Change		% Change		Scenario	EVE		EVE %		$ Change		% Change		Policy Limits for % Change		Scenario	EVE		EVE %		$ Change		% Change		Scenario	EVE		EVE %		$ Change		% Change		Policy Limits for % Change
(Dollars in millions)	(Dollars in millions)																				(Dollars in millions)
300	300	$	4,599	14.9	%	$	807	21.3	%	300	$	3,948	12.7	%	$	890	29.1	%	(22.5)	%	300	$	4,524	16.9	%	$	984	27.8	%	300	$	3,948	12.7	%	$	890	29.1	%	(22.5)	%
200	200	$	4,406	14.2	%	$	614	16.2	%	200	$	3,755	12.1	%	$	697	22.8	%	(15.0)	%	200	$	4,273	16.0	%	$	733	20.7	%	200	$	3,755	12.1	%	$	697	22.8	%	(15.0)	%
100	100	$	4,146	13.4	%	$	354	9.3	%	100	$	3,474	11.2	%	$	416	13.6	%	(7.5)	%	100	$	3,952	14.8	%	$	412	11.6	%	100	$	3,474	11.2	%	$	416	13.6	%	(7.5)	%
Current	Current	$	3,792	12.2	%	$	—	—	%	Current	$	3,058	9.9	%	$	—	—	%	—	%	Current	$	3,540	13.2	%	$	—	—	%	Current	$	3,058	9.9	%	$	—	—	%	—	%

(100)																					(100)	N/M								(100)	N/M								7.5	%

Our balance sheet exhibits asset sensitivity in various interest rate scenarios. The increase in EVE as rates rise is the result of the amount of assets that would be expected to reprice exceeding the amount of liabilities expected to reprice. At ~~March 31,~~September 30, 2021 and December 31, 2020, for each scenario shown, the percentage change in our EVE is within our Board policy limits.

Derivative financial instruments

As a part of our risk management strategy, we use derivative financial instruments to minimize fluctuation in earnings caused by market risk. We use forward sales commitments to hedge our unclosed mortgage closing pipeline and funded mortgage LHFS. All of our derivatives and mortgage loan production originated for sale are accounted for at fair market value. Changes to our unclosed mortgage closing pipeline are based on changes in fair value of the underlying loan, which is impacted most significantly by changes in interest rates and changes in the probability that the loan will not fund within the terms of the commitment, referred to as a fallout factor or, inversely, a pull-through rate. Market risk on interest rate lock commitments and mortgage LHFS is managed using corresponding forward sale commitments. The adequacy of these hedging strategies, and the ability to fully or partially hedge market risk, rely on various assumptions or projections, including a fallout factor, which is based on a statistical analysis of our actual rate lock fallout history. For further information, see Note 8 - Derivative Financial Instruments and Note 16 - Fair Value Measurements.

Mortgage Servicing Rights (MSRs)

Our MSRs are sensitive to interest rate volatility and are highly susceptible to prepayment risk, basis risk, market volatility and changes in the shape of the yield curve. We utilize derivatives, including interest rate swaps and swaptions, as part of our overall hedging strategy to manage the impact of changes in the fair value of the MSRs, however these risk management strategies do not completely eliminate repricing risk. Our hedging strategies rely on assumptions and projections regarding assets and general market factors, many of which are outside of our control. For further information, see Note 7 - Mortgage Servicing Rights, Note 8 - Derivative Financial Instruments and Note 16 - Fair Value Measurements.

Liquidity Risk

Liquidity risk is the risk that we will not have sufficient funds, at a reasonable cost, to meet current and future cash flow needs as they become due. The liquidity of a financial institution reflects the ability to, at a reasonable cost, meet loan demand, to accommodate possible outflows in deposits and to take advantage of interest rate and market opportunities. The

ability of a financial institution to meet current financial obligations is a function of the balance sheet structure, the ability to liquidate assets, and access to various sources of funds.

Parent Company Liquidity

The Company currently obtains its liquidity primarily from dividends from the Bank. The primary uses of the Company's liquidity are debt service, operating expenses and the payment of cash dividends to shareholders, which were

increased to $0.06 per share in the first quarter 2021. The Company holds $150 million of subordinated debt which is scheduled to mature on November 1, 2030. ~~At March 31,~~During June 2021, the Bank remitted a $200 million payment to the Company and at September 30, 2021, the Company held ~~$22~~$223.5 million of cash on deposit at the Bank ~~for approximately 0.7 years of future~~which is sufficient to cover the cash outflows ~~for an amount sufficient~~needed to service the subordinated debt, pay dividends and cover the operating expenses of the ~~Company. In April 2021, the Bank remitted a $51 million payment to the~~ Company ~~and at April 30, 2021 the Company held $71 million of cash on deposit at the Bank,~~ for ~~approximately 2.2 years of future cash outflows for an amount sufficient to service the subordinated debt, pay dividends and cover the operating expense of the Company.~~more than 10 years.

The OCC and the FRB regulate all capital distributions made by the Bank, directly or indirectly, to the holding company, including dividend payments. Whether an application or notice is required is based on a number of factors including whether the institution qualifies for expedited treatment under the OCC rules and regulations or if the total amount of all capital distributions (including each proposed capital distribution) for the applicable calendar year exceeds net income for that year to date plus the retained net income for the preceding two years, or the Bank would not be at least adequately capitalized following the dividend. Additional restrictions on dividends apply if the Bank fails the QTL ~~test.~~test for more than three out of the prior twelve months. As of ~~March 31,~~September 30, 2021, the Bank is in compliance with the QTL ~~test.~~test, having qualified assets above the 65 percent requirement for eleven of the prior twelve months. At ~~March 31,~~September 30, 2021, the Bank is able to pay dividends to the holding company of approximately ~~$626~~$705 million without submitting an application to the OCC and remain well capitalized.

Bank Liquidity

Our primary sources of funding are deposits from retail and government customers, custodial deposits related to loans we service and FHLB borrowings. We use the FHLB of Indianapolis as a significant source for funding our residential mortgage origination business due to the flexibility in terms which allows us to borrow or repay borrowings as daily cash needs require. The amount we can borrow, or the value we receive for the assets pledged to our liquidity providers, varies based on the amount and type of pledged collateral, as well as the perceived market value of the assets and the "haircut" of the market value of the assets. That value is sensitive to the pricing and policies of our liquidity providers and can change with little or no notice.

Further, other sources of liquidity include our LHFS portfolio and unencumbered investment securities. We primarily originate agency-eligible LHFS and therefore the majority of new residential first mortgage loan closings are readily convertible to cash, either by selling them as part of our monthly agency sales, RMBS, private party whole loan sales, or by pledging them to the FHLB and borrowing against them. In addition, we have the ability to sell unencumbered investment securities or use them as collateral. At ~~March 31,~~September 30, 2021, we had ~~$1.9~~$1.6 billion available in unencumbered investment securities.

Our primary measure of liquidity is a ratio of ready liquidity to volatile funding, the volatile funds coverage ratio (“VFCR”). The VFCR is a liquidity coverage ratio that is customized to our business and ensures we have adequate coverage to meet our liquidity needs during times of liquidity stress. Volatile funds are the portion of the Bank’s funding identified as being at a higher risk of runoff in times of stress. Ready liquidity consists of cash on reserve at the Federal Reserve and unused borrowing capacity provided by the loan and investments portfolios. The VFCR is calculated, reported, and forecasted daily as part of our liquidity management framework and as of September 30, 2021 was ~~within~~112 percent and in compliance with our internal policy ~~compliance at 105 percent as of March 31, 2021.~~limit.

Our liquidity position is continuously monitored and adjustments are made to the balance between sources and uses of funds as deemed appropriate. We balance the liquidity of our loan assets to our available funding sources. Our LHFI portfolio is funded with stable core deposits whereas our warehouse loans and LHFS may be funded with FHLB borrowings and custodial deposits. Warehouse loans are typically more liquid than other loan assets, as loans are paid within a short amount of time, when the lender sells the loan to an outside investor or, in some instances, to the Bank. As not all asset categories require the same level of liquidity, our loan-to-deposit ratio shows how we manage our liquidity position, how much liquidity we have and the agility of our balance sheet. The Company's average HFI loan-to-deposit ratio was ~~74.4~~68.8 percent ~~for the three months ended March 31,~~as of September 30, 2021. Excluding warehouse loans, which have draws that typically pay off within a few weeks, and custodial deposits, which represent mortgage escrow accounts on deposit with the Bank, the average HFI loan-to-deposit ratio was ~~66.3~~60.3 percent ~~for the three months ended March 31,~~as of September 30, 2021.

As governed and defined by our policy, we maintain adequate excess liquidity levels appropriate to cover unanticipated liquidity needs. In addition to this liquidity, we also maintain targeted minimum levels of unused borrowing capacity as another cushion against unexpected liquidity needs. Each business day, we forecast 90 days of daily cash needs. This allows us to determine our projected ~~near-term~~near term daily cash fluctuations and also to plan and adjust, if necessary, future activities. As a result, in an adverse environment, we believe we would be able to make adjustments to operations as required to meet the liquidity needs of our business, including adjusting deposit rates to increase deposits, planning for additional FHLB borrowings, accelerating sales of LHFS (agencies and/or private), selling LHFI or investment securities, borrowing through the

use of repurchase agreements, reducing closings, making changes to warehouse funding facilities, or borrowing from the discount window.

The following table presents primary sources of funding as of the dates indicated:


		March 31, 2021		December 31, 2020		Change			September 30, 2021		December 31, 2020		Change
		(Dollars in millions)							(Dollars in millions)
Retail deposits	Retail deposits	$	10,018	$	9,971	$	47	Retail deposits	$	9,897	$	9,971	$	(74)
Government deposits	Government deposits	1,911		1,765		146		Government deposits	2,450		1,765		685
Wholesale deposits	Wholesale deposits	1,190		1,031		159		Wholesale deposits	1,301		1,031		270
Custodial deposits	Custodial deposits	6,301		7,206		(905)		Custodial deposits	5,688		7,206		(1,518)
Total deposits	Total deposits	19,420		19,973		(553)		Total deposits	19,336		19,973		(637)
FHLB advances and other short-term debt	FHLB advances and other short-term debt	3,945		5,100		(1,155)		FHLB advances and other short-term debt	3,270		5,100		(1,830)
Other long-term debt	Other long-term debt	396		641		(245)		Other long-term debt	396		641		(245)
Total borrowed funds	Total borrowed funds	4,341		5,741		(1,400)		Total borrowed funds	3,666		5,741		(2,075)
Total funding	Total funding	$	23,761	$	25,714	$	(1,953)	Total funding	$	23,002	$	25,714	$	(2,712)

The following table presents certain liquidity sources and borrowing capacity as of the dates indicated:


		March 31, 2021		December 31, 2020		Change			September 30, 2021		December 31, 2020		Change
		(Dollars in millions)							(Dollars in millions)
Federal Home Loan Bank advances	Federal Home Loan Bank advances							Federal Home Loan Bank advances
Outstanding advances	Outstanding advances	$	3,615	$	4,615	$	(1,000)	Outstanding advances	$	2,495	$	4,615	$	(2,120)

Line of credit								Line of credit	—		—		—
Total used borrowing capacity								Total used borrowing capacity	$	2,495	$	4,615	$	(2,120)
Borrowing capacity:	Borrowing capacity:							Borrowing capacity:
Line of credit	Line of credit	30		30		—		Line of credit	$	30	$	30	$	—
Collateralized borrowing capacity	Collateralized borrowing capacity	$	3,265	2,360		905		Collateralized borrowing capacity	4,440		2,360		2,080
Total unused borrowing capacity	Total unused borrowing capacity	3,295		2,390		905		Total unused borrowing capacity	$	4,470	$	2,390	$	2,080

FRB discount window	FRB discount window							FRB discount window
Collateralized borrowing capacity	Collateralized borrowing capacity	1,373		1,374		(1)		Collateralized borrowing capacity	$	1,719	$	1,374	$	345

Unencumbered investment securities	Unencumbered investment securities							Unencumbered investment securities
Agency - Commercial (1)	Agency - Commercial (1)	1,075		1,263		(188)		Agency - Commercial (1)	$	848	$	1,263	$	(415)
Agency - Residential (1)	Agency - Residential (1)	727		815		(88)		Agency - Residential (1)	702		815		(113)
Municipal obligations	Municipal obligations	22		23		(1)		Municipal obligations	19		23		(4)
Corporate debt obligations	Corporate debt obligations	62		62		—		Corporate debt obligations	32		62		(30)
Other	Other	1		1		—		Other	1		1		—
Total unencumbered investment securities	Total unencumbered investment securities	1,887		2,164		(277)		Total unencumbered investment securities	1,602		2,164		(562)
Total liquidity sources and borrowing capacity	Total liquidity sources and borrowing capacity	$	10,170	$	10,543	$	(373)	Total liquidity sources and borrowing capacity	$	10,286	$	10,543	$	(257)

(1) These are not currently pledged to the FHLB but are eligible to be pledged, at our discretion.

Deposits

The following table presents the composition of our deposits:


		March 31, 2021				December 31, 2020							September 30, 2021				December 31, 2020
		Balance		% of Deposits		Balance		% of Deposits		Change			Balance		% of Deposits		Balance		% of Deposits		Change
		(Dollars in millions)											(Dollars in millions)
Retail deposits	Retail deposits											Retail deposits
Branch retail deposits	Branch retail deposits											Branch retail deposits
Savings accounts	Savings accounts	$	3,566	18.4	%	$	3,437	17.2	%	$	129	Savings accounts	$	3,686	19.1	%	$	3,437	17.2	%	$	249
Certificates of deposit/CDARS (1)	Certificates of deposit/CDARS (1)	1,218		6.3	%	1,355		6.8	%	(137)		Certificates of deposit/CDARS (1)	988		5.1	%	1,355		6.8	%	(367)
Demand deposit accounts	Demand deposit accounts	1,858		9.6	%	1,726		8.6	%	132		Demand deposit accounts	1,840		9.5	%	1,726		8.6	%	114
Money market demand accounts	Money market demand accounts	501		2.6	%	490		2.5	%	11		Money market demand accounts	493		2.5	%	490		2.5	%	3
Total branch retail deposits	Total branch retail deposits	7,143		36.8	%	7,008		35.1	%	135		Total branch retail deposits	7,007		36.2	%	7,008		35.1	%	(1)
Commercial deposits (2)	Commercial deposits (2)											Commercial deposits (2)
Demand deposit accounts	Demand deposit accounts	2,237		11.5	%	2,294		11.5	%	(57)		Demand deposit accounts	2,043		10.6	%	2,294		11.5	%	(251)
Savings accounts	Savings accounts	469		2.4	%	461		2.3	%	8		Savings accounts	467		2.4	%	461		2.3	%	6
Money market demand accounts	Money market demand accounts	168		0.9	%	208		1.0	%	(40)		Money market demand accounts	380		2.0	%	208		1.0	%	172
Total commercial retail deposits	Total commercial retail deposits	2,874		14.8	%	2,963		14.8	%	(89)		Total commercial retail deposits	2,890		14.9	%	2,963		14.8	%	(73)
Total retail deposits	Total retail deposits	$	10,017	51.6	%	$	9,971	49.9	%	$	46	Total retail deposits	$	9,897	51.2	%	$	9,971	49.9	%	$	(74)
Government deposits	Government deposits											Government deposits
Savings accounts	Savings accounts	$	840	4.3	%	$	778	3.9	%	$	62	Savings accounts	$	1,096	5.7	%	$	778	3.9	%	$	318
Demand deposit accounts	Demand deposit accounts	531		2.7	%	529		2.6	%	2		Demand deposit accounts	707		3.7	%	529		2.6	%	178
Certificates of deposit/CDARS (1)	Certificates of deposit/CDARS (1)	541		2.8	%	458		2.3	%	83		Certificates of deposit/CDARS (1)	647		3.3	%	458		2.3	%	189
Total government deposits	Total government deposits	1,912		9.8	%	1,765		8.8	%	147		Total government deposits	2,450		12.7	%	1,765		8.8	%	685
Custodial deposits (3)	Custodial deposits (3)	6,301		32.4	%	7,206		36.1	%	(905)		Custodial deposits (3)	5,688		29.4	%	7,206		36.1	%	(1,518)
Wholesale deposits	Wholesale deposits	1,190		6.1	%	1,031		5.2	%	159		Wholesale deposits	1,301		6.7	%	1,031		5.2	%	270
Total deposits (4)	Total deposits (4)	$	19,420	100.0	%	$	19,973	100.0	%	$	(553)	Total deposits (4)	$	19,336	100.0	%	$	19,973	100.0	%	$	(637)

(1)The aggregate amount of ~~certificates of deposit~~CD with a minimum denomination of $100,000 was approximately $1.2 billion and $1.3 billion at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively.

(2)Contains deposits from commercial and business banking customers.

(3)Represents investor custodial accounts and escrows controlled by us in connection with loans serviced or subserviced for others that have been placed on deposit with the Bank.

(4)Total exposure related to uninsured deposits over $250,000 was approximately ~~$5.6~~$6.0 billion and $5.9 billion at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively.

Total deposits decreased ~~$553 million,~~$0.6 billion, or 3 percent, at ~~March 31,~~September 30, 2021 compared to December 31, 2020, primarily driven by a decrease in custodial deposits partially offset by an increase in government deposits.

We utilize local governmental agencies and other public units as an additional source for deposit funding. At ~~March 31,~~September 30, 2021, we were required to hold collateral for certain Michigan, California, Indiana, Wisconsin and Ohio government deposits based on a variety of factors including, but not limited to, the size of individual deposits, FDIC limits and external bank ratings. At ~~March 31,~~September 30, 2021, collateral held on government deposits was ~~$157~~$214 million. At ~~March 31,~~September 30, 2021, government deposit accounts included ~~$541~~$647 million of ~~certificates of deposit~~CD with maturities typically less than one year and ~~$1.4~~$1.8 billion of checking and savings accounts.

Custodial deposits arise due to our servicing or subservicing of loans for others and represent the portion of the investor custodial accounts on deposit with the Bank. For certain subservice agreements, these deposits require us to credit the MSR owner interest against subservicing income. This cost is a component of net loan administration income.

We participate in the CDARS program, through which certain customer CDs are exchanged for CDs of similar amounts from other participating banks and customers may receive FDIC insurance up to $50 million. This program helps the Bank secure larger deposits and attract and retain customers. At ~~March 31,~~September 30, 2021, we had ~~$108~~$107 million of total CDs enrolled in the CDARS program, a decrease of ~~$16~~$17 million from December 31, 2020.

FHLB Advances

The FHLB provides loans, also referred to as advances, on a fully collateralized basis, to savings banks and other member financial institutions. We are required to maintain a minimum amount of qualifying collateral securing FHLB advances. In the event of default, the FHLB advance is similar to a secured borrowing, whereby the FHLB has the right to sell the pledged collateral to settle the fair value of the outstanding advances.

We rely upon advances from the FHLB as a source of funding for the closing or purchase of loans for sale in the secondary market and for providing duration specific short-term and long-term financing. The outstanding balance of FHLB advances fluctuates from time to time depending on our current inventory of mortgage LHFS and the availability of lower cost funding sources. Our portfolio includes short-term fixed rate advances and long-term fixed rate advances.

We are currently authorized through a resolution of our Board of Directors to apply for advances from the FHLB using approved loan types as collateral, which includes residential first mortgage loans, HELOC, and CRE loans. As of ~~March 31,~~September 30, 2021, our Board of Directors authorized and approved a line of credit with the FHLB of up to $10 billion, which is further limited based on our total assets and qualified collateral, as determined by the FHLB. At ~~March 31,~~September 30, 2021, we had ~~$3.6~~$2.5 billion of advances outstanding and an additional ~~$3.3~~$4.4 billion of collateralized borrowing capacity available at the FHLB.

Federal Reserve Discount Window

We have arrangements with the FRB of Chicago to borrow from its discount window. The discount window is a borrowing facility that we may utilize for short-term liquidity needs arising from special or unusual circumstances. The amount we are allowed to borrow is based on the lendable value of the collateral that we provide. To collateralize the line, we pledge investment securities and loans that are eligible based on FRB of Chicago guidelines.

At ~~March 31,~~September 30, 2021, we pledged collateral, which included commercial loans, municipal bonds, and agency bonds, to the FRB of Chicago amounting to ~~$2.0~~$2.4 billion with a lendable value of ~~$1.4~~$1.7 billion. At December 31, 2020, we pledged collateral to the FRB of Chicago amounting to $1.9 billion with a lendable value of $1.4 billion. We do not typically utilize this available funding source, and at ~~March 31,~~September 30, 2021 and December 31, 2020, we had no borrowings outstanding against this line of credit.

Other Unsecured Borrowings

We have access to overnight federal funds purchased lines with other Federal Reserve member institutions. We utilize this source of funding for short-term liquidity needs, depending on the availability and cost of our other funding sources. At ~~March 31,~~September 30, 2021 we had ~~$330~~$775 million of borrowings outstanding under this source of funding. Additional borrowing capacity under this and other sources of funding can vary depending on market conditions.

Debt

As part of our overall capital strategy, we previously raised capital through the issuance of junior subordinated notes to our special purpose trusts formed for the offerings, which issued Tier 1 qualifying preferred stock ("trust preferred securities"). The trust preferred securities are callable by us at any time. Interest is payable on a quarterly basis; however, we may defer interest payments for up to 20 quarters without default or penalty. At ~~March 31,~~September 30, 2021, we are current on all interest payments. Additionally, we have $150 million of subordinated debt outstanding (the "Notes"), which matures on November 1, 2030. ~~On December 23, 2020, we provided notice of redemption on $246 million of senior debt outstanding at December 31, 2020 (“Senior Notes”), which settled on January 22, 2021.~~

Operational Risk

Operational risk is the risk to current or projected financial condition and resilience arising from inadequate or failed internal processes or systems, human errors or misconduct, or adverse external events which may include vendor failures, fraudulent activities, disasters, and security risks. We continuously strive to adapt our system of internal controls to ensure compliance with laws, rules, and regulations, and to improve the oversight of our operational risk.

We evaluate internal systems, processes and controls to identify potential vulnerabilities and mitigate potential loss from cyber-attacks. The goal of this framework is to implement effective operational risk techniques and strategies, minimize operational and fraud losses, and enhance our overall performance.

Loans with Government Guarantees

Substantially all of our LGG continue to be insured or guaranteed by the FHA or the U.S. Department of Veterans Affairs ("VA"). In the event of a government guaranteed loan borrower default, the Bank has a unilateral option to repurchase loans sold to GNMA ~~that are~~if the loan is due, but unpaid, for three consecutive months (typically referred to as 90 days past ~~due~~due) and can recover losses through a claims process from the ~~insurer.~~guarantor. Nonperforming repurchased loans in this portfolio earn interest at a rate based upon the 10-year U.S. Treasury note rate from the time the underlying loan becomes 60 days delinquent until the loan is conveyed to HUD (if foreclosure timelines are met), which is not paid by the FHA until claimed. Additionally, if the Bank cures the loan, it can be resold to GNMA. If not, the Bank can begin the process of collecting the government guarantee by filing a claim in accordance with established ~~guideline~~s. guidelines. Certain loans within our portfolio may be subject to indemnifications and insurance limits which expose us to limited credit risk.

During the ~~three~~nine months ended ~~March 31,~~September 30, 2021, we had ~~less than $1.8~~$2.6 million in net charge-offs related to LGG and have reserved for the remaining risks within other assets and as a component of our ALLL on residential first mortgages. These additional expenses or charges arise due to insurance limits on VA insured loans and FHA property foreclosure and preservation requirements that may result in a loss in excess of all, or part of, the guarantee.

Our LGG portfolio totaled $1.9 billion at September 30, 2021, as compared to $2.5 billion at ~~March 31, 2021 and~~ December 31, 2020. GNMA has granted borrowers with an option to seek ~~forbearances~~forbearance on their mortgage repayments. ~~$2.3 billion~~$144 million of GNMA loans ~~are~~were in forbearance as of ~~March 31,~~September 30, 2021. When a GNMA loan is due, but unpaid, for three consecutive months (typically referred to as 90 days past due) the loan is required to be re-recognized on the balance sheet by the MSR owner. These loans are recorded in LGG, and ~~the~~a liability to repurchase the loans is recorded in loans with government guarantees repurchase options on the Consolidated Statements of Financial Condition. This resulted in ~~$1.8~~$0.2 billion of repurchase options as of ~~March 31,~~September 30, 2021, a ~~$0.1~~$1.7 billion decrease from December 31, ~~2020. We~~2020 as we have ~~elected not to exercise~~repurchased a majority of these ~~repurchase options as~~loans at the end of ~~March 31, 2021 because loans are not able to be modified and re-sold during the~~their forbearance period. ~~Our right~~We are working to ~~repurchase these~~utilize the partial claims process or modify and re-sell the loans ~~continues as long as~~when they ~~remain unpaid~~become current for ~~three~~a period of six consecutive ~~months. At the prudent time, we intend to repurchase the loans~~months which we believe will be accretive to net ~~income by modifying and re-selling the loans or utilizing~~income. We may not be able to utilize the partial claims ~~process. During~~process or modify and re-sell all of the ~~first quarter~~$1.7 billion of ~~2021,~~loans we have repurchased ~~$242 million of~~in our LGG portfolio. In this instance we would utilize the guarantee on these ~~loans.~~loans and incur certain administrative expenses.

For further information, see Note 5 - Loans with Government Guarantees and the Credit Risk - Payment Deferrals section of the MD&A.

Representation and Warranty Reserve

When we sell mortgage loans, we make customary representations and warranties to the purchasers, including sponsored securitization trusts and their insurers (primarily Fannie Mae and Freddie Mac). An estimate of the fair value of the guarantee associated with the mortgage loans is recorded in other liabilities in the Consolidated Statements of Financial Condition, which was $7 million at ~~March 31,~~September 30, 2021 and December 31, 2020.

Capital

Management actively reviews and manages our capital position and strategy. We conduct quarterly capital stress tests and capital adequacy assessments which utilize internally defined scenarios. These analyses are designed to help Management and the Board better understand the integrated sensitivity of various risk exposures through quantifying the potential financial and capital impacts of hypothetical stressful events and scenarios. We make adjustments to our balance sheet composition taking into consideration potential business risks, regulatory requirements and the flexibility to support future growth. We prudently manage our capital position and work with our regulators to ensure that our capital levels are appropriate considering our risk profile.

The capital standards we are subject to include requirements contemplated by the Dodd-Frank Act as well as guidelines reached by Basel III. These risk-based capital adequacy guidelines are intended to measure capital adequacy with regard to a banking organization’s balance sheet, including off-balance sheet exposures such as unused portions of loan commitments, letters of credit, and recourse arrangements. Our capital ratios are maintained at levels in excess of those considered to be "well-capitalized" by regulators. Our Tier 1 leverage was ~~8.11~~9.72 percent at ~~March 31,~~September 30, 2021 providing a ~~311~~472 basis point stress buffer above the minimum level needed to be considered “well-capitalized.” Additionally, total risk-based capital to RWA was ~~13.18~~14.55 percent at ~~March 31,~~September 30, 2021 providing a ~~318~~455 basis point buffer above the minimum level needed to be considered "well-capitalized". This represents a 42 basis point improvement over the prior quarter primarily driven by our strong quarterly earnings.

Dodd-Frank Act Section 171, commonly known as the Collins Amendment, established minimum Tier 1 leverage and risk-based capital requirements for insured depository institutions, depository institution holding companies, and non-bank

financial companies that are supervised under the Federal Reserve. Under the amendment, certain hybrid securities, such as trust preferred securities, may be included in Tier 1 capital for bank holding companies that had total assets below $15 billion as of December 31, 2009. As we were below $15 billion in assets as of December 31, 2009, the trust preferred securities classified as long-term debt on our balance sheet will be included as Tier 1 capital, unless we complete an acquisition of a depository institution holding company or a depository institution and we report total assets greater than $15 billion in the quarter in which the acquisition occurs. Should that event occur, our trust preferred securities would be included in Tier 2 capital.

Regulatory Capital

The Bank and Flagstar are subject to the Basel III-based U.S. rules, including capital simplification in 2020.

On March 27, 2020, in response to COVID-19, U.S. banking regulators issued an interim final rule that allows banking organizations the option to delay the initial adoption impact of CECL on regulatory capital for two years followed by a three-year transition period. During the two-year delay we will add back to CET1 capital 100 percent of the initial adoption impact of CECL plus 25 percent of the cumulative quarterly changes in the ACL (i.e., quarterly transitional amounts). After two years, starting on January 1, 2022, the quarterly transitional amounts along with the initial adoption impact of CECL will be phased out of CET1 capital over the three-year period.

For the period presented, the following table sets forth our capital ratios as well as our excess capital over well-capitalized minimums.


Flagstar Bancorp	Flagstar Bancorp	Actual			Well-Capitalized Under Prompt Corrective Action Provisions			Excess Capital Over Well-Capitalized Minimum		Flagstar Bancorp	Actual			Well-Capitalized Under Prompt Corrective Action Provisions			Excess Capital Over Well-Capitalized Minimum
		Amount	Ratio		Amount	Ratio		Capital Simplification			Amount	Ratio		Amount	Ratio		Capital Simplification
		(Dollars in millions)									(Dollars in millions)
March 31, 2021
September 30, 2021										September 30, 2021
Tier 1 leverage capital (to adjusted avg. total assets)	Tier 1 leverage capital (to adjusted avg. total assets)	2,423	8.11	%	1,494	5.0	%	$	929	Tier 1 leverage capital (to adjusted avg. total assets)	2,709	9.72	%	1,393	5.0	%	$	1,316
Common equity Tier 1 capital (to RWA)	Common equity Tier 1 capital (to RWA)	2,183	10.31	%	1,376	6.5	%	807		Common equity Tier 1 capital (to RWA)	2,469	11.95	%	1,343	6.5	%	1,126
Tier 1 capital (to RWA)	Tier 1 capital (to RWA)	2,423	11.45	%	1,693	8.0	%	730		Tier 1 capital (to RWA)	2,709	13.11	%	1,653	8.0	%	1,056
Total capital (to RWA)	Total capital (to RWA)	2,790	13.18	%	2,116	10.0	%	674		Total capital (to RWA)	3,006	14.55	%	2,066	10.0	%	940

As presented in the table above, our constraining capital ratio is our total capital to risk weighted assets at ~~13.18~~14.55 percent. It would take a ~~$674~~$940 million after-tax loss, with the balance sheet remaining constant, for our total risk-based capital ratio to fall below the level considered to be "well-capitalized".

As of ~~March 31,~~September 30, 2021, we had ~~$428~~$340 million in MSRs, ~~$86~~$78 million in DTAs arising from temporary differences and no material investments in unconsolidated financial institutions or minority interest which drive differences between our current capital ratios. For additional information on our capital requirements, see Note 14 - Regulatory Matters.

Use of Non-GAAP Financial Measures

In addition to results presented in accordance with GAAP, this report includes certain non-GAAP financial measures. We believe these non-GAAP financial measures provide additional information that is useful to investors in helping to understand the underlying performance and trends of the Company.

Non-GAAP financial measures have inherent limitations, which are not required to be uniformly applied and are not audited. Readers should be aware of these limitations and should be cautious with respect to the use of such measures. To mitigate these limitations, we have practices in place to ensure that these measures are calculated using the appropriate GAAP or regulatory components in their entirety and to ensure that our performance is properly reflected to facilitate consistent period-to-period comparisons. Our method of calculating these non-GAAP measures may differ from methods used by other companies. Although we believe the non-GAAP financial measures disclosed in this report enhance investors' understanding of our business and performance, these non-GAAP measures should not be considered in isolation, or as a substitute for those financial measures prepared in accordance with GAAP. Where non-GAAP financial measures are used, the most directly comparable GAAP or regulatory financial measure, as well as the reconciliation to the most directly comparable GAAP or regulatory financial measure, can be found in this report.

Tangible book value per share, return on average tangible common equity, adjusted return on average tangible common equity, adjusted return on average assets, adjusted noninterest expense, adjusted provision for income taxes, adjusted net income, adjusted basic earnings per share, adjusted diluted earnings per share, adjusted net interest margin and adjusted efficiency ratio. The Company believes that these non-GAAP financial measures provide a meaningful representation of its operating performance on an ongoing basis for investors, securities analysts, and others. Management uses these measures to assess performance of the Company against its peers and evaluate overall performance.

The following tables provide a reconciliation of non-GAAP financial measures.

March 31, 2021 December 31, 2020 March 31, 2020
(Dollars in millions)
Total stockholders' equity $ 2,358 $ 2,201 $ 1,842
Less: Goodwill and intangible assets 155 157 167
Tangible book value/Tangible common equity $ 2,203 $ 2,044 $ 1,675
Number of common shares outstanding 52,752,600 52,656,067 56,729,789
Tangible book value per share $ 41.77 $ 38.80 $ 29.52
Net income $ 149 $ 154 $ 46
Plus: Intangible asset amortization, net of tax 2 2 2
Tangible net income $ 151 $ 156 $ 48
Total average equity $ 2,319 $ 2,235 $ 1,854
Less: Average goodwill and intangible assets 156 159 169
Total average tangible equity $ 2,163 $ 2,076 $ 1,685
Return on average tangible common equity 27.99 % 30.13 % 11.46 %
Adjustment to remove DOJ 4.98 % — % — %
Adjusted return on average tangible common equity 32.97 % 30.13 % 11.46 %
Return on average assets 1.98 % 2.08 % 0.78 %
Adjustment to remove DOJ 0.36 % — % — %
Adjusted return on average assets 2.34 % 2.08 % 0.78 %


	September 30, 2021			June 30, 2021			March 31, 2021			December 31, 2020			September 30, 2020
	(Dollars in millions)
Total stockholders' equity	$	2,645		$	2,498		$	2,358		$	2,201		$	2,195
Less: Goodwill and intangible assets	149			152			155			157			160
Tangible book value/Tangible common equity	$	2,496		$	2,346		$	2,203		$	2,044		$	2,035

Number of common shares outstanding	52,862,383			52,862,264			52,752,600			52,656,067			57,150,470
Tangible book value per share	$	47.21		$	44.38		$	41.77		$	38.80		$	35.60

Total assets	$	27,042		$	27,065		$	29,449		$	31,038		$	29,476
Tangible common equity to assets ratio	9.23		%	8.67		%	7.48		%	6.58		%	6.90		%


	Three Months Ended,						Nine Months Ended,
	September 30, 2021			June 30, 2021			September 30, 2021			September 30, 2020
	(Dollars in millions, except share data)
Net income	$	152		$	147		$	448		$	384
Plus: Intangible asset amortization, net of tax	2			2			6			7
Tangible net income	154			149			454			391

Total average equity	2,592			2,448			2,454			1,991
Less: Average goodwill and intangible assets	151			153			—			165
Total average tangible equity	2,441			2,295			2,454			1,826

Return on average tangible common equity	25.18		%	25.92		%	24.65		%	28.58		%
Adjustment to remove DOJ settlement expense	—		%	—		%	2.34		%	—		%
Adjustment for former CEO SERP agreement	—		%	(2.14)		%	(0.67)		%	—		%
Adjustment for merger costs	0.98		%	1.89		%	0.91		%	—		%
Adjusted Return on average tangible common equity	26.16		%	25.67		%	27.23		%	28.58		%

Return on average assets	2.16		%	2.09		%	2.08		%	1.97		%
Adjustment to remove DOJ	—		%	—		%	0.13		%	—		%
Adjustment for former CEO SERP settlement agreement	—		%	(0.11)		%	(0.04)		%	—		%
Adjustment for merger costs	0.05		%	0.10		%	0.05		%	—		%
Adjusted return on average assets	2.21		%	2.08		%	2.22		%	1.97		%

March 31, 2021 December 31, 2020 March 31, 2020
(Dollars in millions)
Noninterest expense $ 347 $ 314 $ 232
Adjustment to remove DOJ expense 35 — —
Adjusted noninterest expense $ 312 $ 314 $ 232
Provision for income taxes $ 45 $ 51 $ 10
Tax impact on adjustment to remove DOJ settlement expense (8) — —
Adjusted provision for income taxes $ 53 $ 51 $ 10
Net income $ 149 $ 154 $ 46
Adjusted net income $ 176 $ 154 $ 46
Weighted average common shares outstanding 52,675,562 53,912,584 56,655,865
Weighted average diluted common shares 53,297,803 54,343,966 57,189,923
Adjusted basic earnings per share $ 3.34 $ 2.86 $ 0.80
Adjusted diluted earnings per share $ 3.31 $ 2.83 $ 0.80
Net interest margin 2.82 % 2.78 % 2.81 %
Adjustment to LGG loans available for repurchase 0.20 % 0.20 % — %
Adjusted net interest margin 3.02 % 2.98 % 2.81 %
Efficiency Ratio 68 % 60 % 77 %
Adjustment to remove DOJ settlement expense (7) % — % — %
Adjusted efficiency ratio 61 % 60 % 77 %
Adjusted HFI loan-to-deposit ratio.


	September 30, 2021			June 30, 2021			March 31, 2021			December 31, 2020			September 30, 2020
	(Dollars in millions)
Average LHFI	$	13,540		$	13,688		$	14,915		$	15,703		$	14,839
Less: Average warehouse loans	5,392			5,410			6,395			6,948			5,697
Adjusted average LHFI	$	8,148		$	8,278		$	8,520		$	8,755		$	9,142

Average deposits	$	19,686		$	19,070		$	20,043		$	21,068		$	19,561
Less: Average custodial deposits	6,180			6,188			7,194			8,527			7,347
Adjusted average deposits	$	13,506		$	12,882		$	12,849		$	12,541		$	12,214

HFI loan-to-deposit ratio	68.8		%	71.8		%	74.4		%	74.5		%	75.9		%
Adjusted HFI loan-to-deposit ratio	60.3		%	64.3		%	66.3		%	69.8		%	74.8		%


	Three Months Ended,						Nine Months Ended,
	September 30, 2021			June 30, 2021			September 30, 2021			September 30, 2020
	(Dollars in millions)
Noninterest expense	$	286		$	289		$	922		$	827
Adjustment to remove DOJ settlement expense	$	—		$	—		$	35		$	—
Adjustment for former CEO SERP agreement	$	—		$	(10)		$	(10)		$	—
Adjustment for merger costs	$	5		$	9		$	14		$	—
Adjusted noninterest expense	$	281		$	290		$	883		$	827

Income before income taxes	$	198		$	190		$	581		$	499
Adjustment to remove DOJ settlement expense	$	—		$	—		$	35		$	—
Adjustment for former CEO SERP agreement	$	—		$	(10)		$	(10)		$	—
Adjustment for merger costs	$	5		$	9		$	14		$	—
Adjusted income before income taxes	$	203		$	189		$	620		$	499

Provision for income taxes	$	46		$	43		$	133		$	115
Adjustment to remove DOJ settlement expense	$	—		$	—		$	(8)		$	—
Adjustment for former CEO SERP agreement	$	—		$	2		$	2		$	—
Adjustment for merger costs	$	(1)		$	(2)		$	(3)		$	—
Adjusted provision for income taxes	$	47		$	43		$	142		$	115

Net income	$	152		$	147		$	448		$	384
Adjusted net income	$	156		$	146		$	478		$	384

Weighted average common shares outstanding	52,862,288			52,763,868			52,767,923			56,827,171
Weighted average diluted common shares	53,659,422			53,536,669			53,499,289			57,231,689
Adjusted basic earnings per share	$	2.98		$	2.78		$	9.04		$	6.76
Adjusted diluted earnings per share	$	2.94		$	2.73		$	8.92		$	6.71

Average interest earning assets	$	25,656		$	25,269		$	26,029		$	23,535
Net interest margin	3.00		%	2.90		%	2.90		%	2.81		%
Adjustment to LGG loans available for repurchase	0.04		%	0.16		%	0.14		%	0.07		%
Adjusted net interest margin	3.04		%	3.06		%	3.04		%	2.88		%

Efficiency Ratio	62		%	67		%	66		%	56		%
Adjustment to remove DOJ settlement expense	—		%	—		%	(3)		%	—		%
Adjustment for former CEO SERP agreement	—		%	1		%	1		%	—		%
Adjustment for merger costs	(1)		%	(1)		%	(1)		%	—		%
Adjusted efficiency ratio	61		%	67		%	63		%	56		%

Critical Accounting Estimates

Various elements of our accounting policies, by their nature, are subject to estimation techniques, valuation assumptions and other subjective assessments. Certain accounting policies that, due to the judgment, estimates and assumptions are critical to an understanding of our Consolidated Financial Statements and the Notes, are described in Item 1. These policies relate to: (a) the determination of our ACL and (b) fair value measurements. We believe the judgment, estimates and assumptions used in the preparation of our Consolidated Financial Statements and the Notes are appropriate given the factual circumstances at the time. However, given the sensitivity of our Consolidated Financial Statements and the Notes to these critical accounting policies, the use of other judgments, estimates and assumptions could result in material differences in our results of operations and/or financial condition.

For further information on our critical accounting policies, please refer to our Form 10-K for the year ended December 31, 2020, which is available on our website, flagstar.com, under the Investor Relations section, or on the website of the Securities and Exchange Commission, at sec.gov.

4041

Forward – Looking Statements

Certain statements in this Form 10-Q, including but not limited to statements included within the Management’s Discussion and Analysis of Financial Condition, Results of Operations, and certain statements with respect to the pending merger of Flagstar and New York Community Bancorp, Inc. ("NYCB") including without limitation the expected timing of consummation of the merger, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. In addition, we may make forward-looking statements in our other documents filed with or furnished to the Security and Exchange Commission, and our Management may make forward-looking statements orally to analysts, investors, representatives of the media, and others.

Generally, forward-looking statements are not based on historical facts but instead represent Management’s current beliefs and expectations regarding future events and are subject to significant risks and uncertainties. The COVID-19 pandemic is adversely affecting us, our customers, counterparties, employees, and third-party service providers, and the ultimate extent of the impacts on our business, financial position, results of operations, liquidity, and prospects is uncertain. Other than as required under United States securities laws, Flagstar does not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements. Such statements may be identified by words such as believe, expect, anticipate, intend, plan, estimate, may increase, may fluctuate, and similar expressions or future or conditional verbs such as will, should, would, and could. Our actual results and capital and other financial conditions may differ materially from those described in the forward-looking statements depending upon a variety of factors, including without limitation: the occurrence of any event, change or other circumstances that could give rise to the

right of one or both of the parties to terminate the definitive merger agreement among Flagstar, NYCB, and 615 Corp.; the

outcome of any legal proceedings that may be instituted against Flagstar or NYCB; the possibility that the proposed transaction

will not close when expected or at all because required regulatory ~~shareholder~~ or other approvals are not received or other

conditions to the closing are not satisfied on a timely basis or at all, or are obtained subject to conditions that are not

anticipated; the ability of Flagstar and NYCB to meet expectations regarding the timing, completion and accounting and tax

treatments of the proposed transaction; the risk that any announcements relating to the proposed transaction could have adverse

effects on the market price of the common stock of Flagstar and/or NYCB; the possibility that the anticipated benefits of the

proposed transaction will not be realized when expected or at all, including as a result of the impact of, or problems arising

from, the integration of the two companies or as a result of the strength of the economy and competitive factors in the areas

where Flagstar and NYCB do business; certain restrictions during the pendency of the proposed transaction that may impact

the parties’ ability to pursue certain business opportunities or strategic transactions; the possibility that the proposed transaction

may be more expensive to complete than anticipated, including as a result of unexpected factors or events; diversion of

management’s attention from ongoing business operations and opportunities; the possibility that the parties may be unable to

achieve expected synergies and operating efficiencies in the proposed transaction within the expected timeframes or at all and

to successfully integrate Flagstar’s operations and those of NYCB; such integration may be more difficult, time consuming or

costly than expected; revenues following the proposed transaction may be lower than expected; potential adverse reactions or

changes to business or employee relationships, including those resulting from the announcement or completion of the proposed

transaction; Flagstar’s and ~~NYBC's~~NYCB's success in executing their respective business plans and strategies and managing the risks

involved in the foregoing; and the precautionary statements included within the discussion and analysis of our results of operations and the risk factors listed and described in Item 1A to Part I, of our Annual Report on Form 10-K for the year ended December 31, 2020, which are incorporated by reference herein, and Item 1A. to Part II, of this Quarterly Report on Form 10-Q for the quarter ended ~~March 31,~~September 30, 2021.

Other than as required under United States securities laws, we do not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements.

4142

Item 1. Financial Statements

Flagstar Bancorp, Inc.

Consolidated Statements of Financial Condition

(In millions, except share data)


		March 31, 2021		December 31, 2020			September 30, 2021		December 31, 2020
		(Unaudited)					(Unaudited)
Assets	Assets					Assets
Cash	Cash	$	106	$	251	Cash	$	103	$	251
Interest-earning deposits	Interest-earning deposits	343		372		Interest-earning deposits	46		372
Total cash and cash equivalents	Total cash and cash equivalents	449		623		Total cash and cash equivalents	149		623
Investment securities available-for-sale	Investment securities available-for-sale	1,764		1,944		Investment securities available-for-sale	1,802		1,944
Investment securities held-to-maturity	Investment securities held-to-maturity	319		377		Investment securities held-to-maturity	236		377
Loans held-for-sale ($6,941 and $7,009 measured at fair value, respectively)		7,087		7,098
Loans held-for-investment ($14 and $13 measured at fair value, respectively)		14,887		16,227
Loans held-for-sale ($5,996 and $7,009 measured at fair value, respectively)						Loans held-for-sale ($5,996 and $7,009 measured at fair value, respectively)	6,378		7,098
Loans held-for-investment ($12 and $13 measured at fair value, respectively)						Loans held-for-investment ($12 and $13 measured at fair value, respectively)	14,268		16,227
Loans with government guarantees	Loans with government guarantees	2,457		2,516		Loans with government guarantees	1,945		2,516
Less: allowance for loan losses	Less: allowance for loan losses	(241)		(252)		Less: allowance for loan losses	(171)		(252)
Total loans held-for-investment and loans with government guarantees, net	Total loans held-for-investment and loans with government guarantees, net	17,103		18,491		Total loans held-for-investment and loans with government guarantees, net	16,042		18,491
Mortgage servicing rights	Mortgage servicing rights	428		329		Mortgage servicing rights	340		329
Federal Home Loan Bank stock	Federal Home Loan Bank stock	377		377		Federal Home Loan Bank stock	377		377
Premises and equipment, net	Premises and equipment, net	393		392		Premises and equipment, net	370		392
Goodwill and intangible assets	Goodwill and intangible assets	155		157		Goodwill and intangible assets	149		157
Other assets	Other assets	1,374		1,250		Other assets	1,199		1,250
Total assets	Total assets	$	29,449	$	31,038	Total assets	$	27,042	$	31,038
Liabilities and Stockholders’ Equity	Liabilities and Stockholders’ Equity					Liabilities and Stockholders’ Equity
Noninterest bearing deposits	Noninterest bearing deposits	$	10,798	$	9,458	Noninterest bearing deposits	$	8,108	$	9,458
Interest bearing deposits	Interest bearing deposits	8,622		10,515		Interest bearing deposits	11,228		10,515
Total deposits	Total deposits	19,420		19,973		Total deposits	19,336		19,973
Short-term Federal Home Loan Bank advances and other	Short-term Federal Home Loan Bank advances and other	2,745		3,900		Short-term Federal Home Loan Bank advances and other	1,870		3,900
Long-term Federal Home Loan Bank advances	Long-term Federal Home Loan Bank advances	1,200		1,200		Long-term Federal Home Loan Bank advances	1,400		1,200
Other long-term debt	Other long-term debt	396		641		Other long-term debt	396		641
Loans with government guarantees repurchase options	Loans with government guarantees repurchase options	1,780		1,851		Loans with government guarantees repurchase options	163		1,851
Other liabilities ($70 and $35 measured at fair value, respectively)		1,550		1,272
Other liabilities ($0 and $35 measured at fair value, respectively)						Other liabilities ($0 and $35 measured at fair value, respectively)	1,232		1,272
Total liabilities	Total liabilities	27,091		28,837		Total liabilities	24,397		28,837
Stockholders’ Equity	Stockholders’ Equity					Stockholders’ Equity
Common stock $0.01 par value, 80,000,000 and 80,000,000 shares authorized; 52,752,600 and 52,656,067 shares issued and outstanding, respectively		1		1
Common stock $0.01 par value, 80,000,000 shares authorized; 52,862,383 and 52,656,067 shares issued and outstanding, respectively						Common stock $0.01 par value, 80,000,000 shares authorized; 52,862,383 and 52,656,067 shares issued and outstanding, respectively	1		1
Additional paid in capital	Additional paid in capital	1,350		1,346		Additional paid in capital	1,362		1,346
Accumulated other comprehensive income	Accumulated other comprehensive income	54		47		Accumulated other comprehensive income	38		47
Retained earnings	Retained earnings	953		807		Retained earnings	1,244		807
Total stockholders’ equity	Total stockholders’ equity	2,358		2,201		Total stockholders’ equity	2,645		2,201
Total liabilities and stockholders’ equity	Total liabilities and stockholders’ equity	$	29,449	$	31,038	Total liabilities and stockholders’ equity	$	27,042	$	31,038

~~The accompanying notes are an integral part of these Consolidated Financial Statements.~~

~~Flagstar Bancorp, Inc.~~

~~Consolidated Statements of Operations~~

~~(In millions, except per share data)~~

Three Months Ended March 31,
2021 2020
(Unaudited)
Interest Income
Loans $ 196 $ 181
Investment securities 12 19
Interest-earning deposits and other 0 1
Total interest income 208 201
Interest Expense
Deposits 10 32
Short-term Federal Home Loan Bank advances and other 1 12
Long-term Federal Home Loan Bank advances 3 3
Other long-term debt 5 6
Total interest expense 19 53
Net interest income 189 148
(Benefit) provision for credit losses (28) 14
Net interest income after provision for credit losses 217 134
Noninterest Income
Net gain on loan sales 227 90
Loan fees and charges 42 23
Net return on mortgage servicing rights 0 6
Loan administration income 27 12
Deposit fees and charges 8 9
Other noninterest income 20 14
Total noninterest income 324 154
Noninterest Expense
Compensation and benefits 144 102
Occupancy and equipment 46 41
Commissions 62 29
Loan processing expense 21 17
Legal and professional expense 8 6
Federal insurance premiums 6 6
Intangible asset amortization 3 3
Other noninterest expense 57 28
Total noninterest expense 347 232
Income before income taxes 194 56
Provision for income taxes 45 10
Net income $ 149 $ 46
Net income per share
Basic $ 2.83 $ 0.80
Diluted $ 2.80 $ 0.80
Weighted average shares outstanding
Basic 52,675,562 56,655,865
Diluted 53,297,803 57,189,923

The accompanying notes are an integral part of these Consolidated Financial Statements.

Flagstar Bancorp, Inc.

Consolidated Statements of Operations

(In millions, except per share data)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(Unaudited)
Interest Income
Loans	$	197	$	190	$	579	$	551
Investment securities	12		16		35		56
Interest-earning deposits and other	—		—		—		1
Total interest income	209		206		614		608
Interest Expense
Deposits	7		16		25		69
Short-term Federal Home Loan Bank advances and other	1		2		3		16
Long-term Federal Home Loan Bank advances	3		3		9		9
Other long-term debt	3		5		11		18
Total interest expense	14		26		48		112
Net interest income	195		180		566		496
(Benefit) provision for credit losses	(23)		32		(95)		148
Net interest income after provision for credit losses	218		148		661		348
Noninterest Income
Net gain on loan sales	169		346		564		739
Loan fees and charges	33		41		112		102
Net return on mortgage servicing rights	9		12		4		10
Loan administration income	31		26		85		59
Deposit fees and charges	9		8		26		24
Other noninterest income	15		15		51		44
Total noninterest income	266		448		842		978
Noninterest Expense
Compensation and benefits	130		123		396		341
Occupancy and equipment	46		47		141		132
Commissions	44		72		156		162
Loan processing expense	22		20		65		59
Legal and professional expense	12		9		32		20
Federal insurance premiums	6		6		16		19
Intangible asset amortization	3		3		8		10
Other noninterest expense	23		21		108		84
Total noninterest expense	286		301		922		827
Income before income taxes	198		295		581		$	499
Provision for income taxes	46		73		133		115
Net income	$	152	$	222	$	448	$	384
Net income per share
Basic	$	2.87	$	3.90	$	8.48	$	6.76
Diluted	$	2.83	$	3.88	$	8.37	$	6.71
Cash dividends declared	$	0.06	$	0.05	$	0.18	$	0.15
Weighted average shares outstanding
Basic	52,862,288		57,032,746		52,767,923		56,827,171
Diluted	53,659,422		57,379,809		53,499,289		57,231,689

The accompanying notes are an integral part of these Consolidated Financial Statements.

Flagstar Bancorp, Inc.

Consolidated Statements of Comprehensive Income

(In millions)


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Unaudited)					(Unaudited)
Net income	Net income	$	149	$	46	Net income	$	152	$	222	$	448	$	384
Other comprehensive income, net of tax	Other comprehensive income, net of tax					Other comprehensive income, net of tax
Investment securities	Investment securities	(15)		34		Investment securities	(8)		—		(25)		55
Derivatives and hedging activities	Derivatives and hedging activities	22		(4)		Derivatives and hedging activities	1		—		16		(10)
Other comprehensive income, net of tax	Other comprehensive income, net of tax	7		30		Other comprehensive income, net of tax	(7)		—		(9)		45
Comprehensive income	Comprehensive income	$	156	$	76	Comprehensive income	$	145	$	222	$	439	$	429

The accompanying notes are an integral part of these Consolidated Financial Statements.

4445

Flagstar Bancorp, Inc.

Consolidated Statements of Stockholders’ Equity

(In millions, except share data)


		Common Stock					Accumulated Other Comprehensive Income				Total Stockholders’ Equity			Common Stock					Accumulated Other Comprehensive Income				Total Stockholders’ Equity
		Number of Shares	Amount		Additional Paid in Capital				Retained Earnings					Number of Shares	Amount		Additional Paid in Capital				Retained Earnings
Balance at June 30, 2021													Balance at June 30, 2021	52,862,264	$	1	$	1,356	$	45	$	1,096	$	2,498
(Unaudited)													(Unaudited)
Net income													Net income	—	—		—		—		152		152
Total other comprehensive income													Total other comprehensive income	—	—		—		(7)		—		(7)
Stock-based compensation													Stock-based compensation	—	—		6		—		—		6
Dividends declared and paid													Dividends declared and paid	119	—		—		—		(4)		(4)
Balance at September 30, 2021													Balance at September 30, 2021	52,862,383	$	1	$	1,362	$	38	$	1,244	$	2,645
Balance at December 31, 2020	Balance at December 31, 2020	52,656,067	$	1	$	1,346	$	47	$	807	$	2,201	Balance at December 31, 2020	52,656,067	$	1	$	1,346	$	47	$	807	$	2,201
(Unaudited)	(Unaudited)												(Unaudited)
Net income	Net income	—	—		—		—		149		149		Net income	—	—		—		—		448		448
Total other comprehensive income	Total other comprehensive income	—	—		—		7		—		7		Total other comprehensive income	—	—		—		(9)		—		(9)
Shares issued from the Employee Stock Purchase Plan	Shares issued from the Employee Stock Purchase Plan	62,462	—		—		—		—		—		Shares issued from the Employee Stock Purchase Plan	106,707	—		—		—		—		—
Stock-based compensation	Stock-based compensation	33,957	—		4		—		—		4		Stock-based compensation	99,255	—		16		—		—		16
Dividends declared and paid	Dividends declared and paid	114	—		—		—		(3)		(3)		Dividends declared and paid	354	—		—		—		(11)		(11)
Balance at March 31, 2021		52,752,600	$	1	$	1,350	$	54	$	953	$	2,358
Balance at September 30, 2021													Balance at September 30, 2021	52,862,383	$	1	$	1,362	$	38	$	1,244	$	2,645

Balance at June 30, 2020													Balance at June 30, 2020	56,943,979	$	1	$	1,488	$	46	$	436	$	1,971
(Unaudited)													(Unaudited)
Net income													Net income	—	—		—		—		222		222
Total other comprehensive income													Total other comprehensive income	—	—		—		—		—		—
Shares issued from the Employee Stock Purchase Plan													Shares issued from the Employee Stock Purchase Plan	43,946	—		—		—		—		—
Stock-based compensation													Stock-based compensation	162,371	—		5		—		—		5
Dividends declared and paid													Dividends declared and paid	174	—		—		—		(3)		(3)
Balance at September 30, 2020													Balance at September 30, 2020	57,150,470	$	1	$	1,493	$	46	$	655	$	2,195
Balance at December 31, 2019	Balance at December 31, 2019	56,631,236	$	1	$	1,483	$	1	$	303	$	1,788	Balance at December 31, 2019	56,631,236	$	1	$	1,483	$	1	$	303	$	1,788
(Unaudited)	(Unaudited)												(Unaudited)
Net income	Net income	—	—		—		—		46		46		Net income	—	—		—		—		384		384
Total other comprehensive income	Total other comprehensive income	—	—		—		30		—		30		Total other comprehensive income	—	—		—		45		—		45
Shares issued from the Employee Stock Purchase Plan	Shares issued from the Employee Stock Purchase Plan	59,252	—		—		—		—		—		Shares issued from the Employee Stock Purchase Plan	149,789	—		—		—		—		—
Stock-based compensation	Stock-based compensation	39,081	—		4		—		—		4		Stock-based compensation	368,862	—		10		—		—		10
Dividends declared and paid	Dividends declared and paid	220	—		—		—		(3)		(3)		Dividends declared and paid	583	—		—		—		(9)		(9)
CECL ASU Adjustment to RE	CECL ASU Adjustment to RE	—	—		—		—		(23)		(23)		CECL ASU Adjustment to RE	—	—		—		—		(23)		(23)
Balance at March 31, 2020		56,729,789	$	1	$	1,487	$	31	$	323	$	1,842

Balance at September 30, 2020													Balance at September 30, 2020	57,150,470	$	1	$	1,493	$	46	$	655	$	2,195

The accompanying notes are an integral part of these Consolidated Financial Statements.

4546

Flagstar Bancorp, Inc.

Consolidated Statements of Cash Flows

(In millions)


		Three Months Ended March 31,					Nine Months Ended September 30,
		2021		2020			2021		2020
		(Unaudited)					(Unaudited)
Operating Activities	Operating Activities					Operating Activities
Net cash used in operating activities	Net cash used in operating activities	$	(320)	$	(1,515)	Net cash used in operating activities	$	(1,585)	$	(5,991)
Investing Activities	Investing Activities					Investing Activities
Proceeds from sale of AFS securities including loans that have been securitized	Proceeds from sale of AFS securities including loans that have been securitized	417		104		Proceeds from sale of AFS securities including loans that have been securitized	1,322		6,175
Collection of principal on investment securities AFS	Collection of principal on investment securities AFS	239		77		Collection of principal on investment securities AFS	572		395
Purchase of investment securities AFS and other	Purchase of investment securities AFS and other	(86)		(350)		Purchase of investment securities AFS and other	(283)		(359)
Collection of principal on investment securities HTM	Collection of principal on investment securities HTM	58		44		Collection of principal on investment securities HTM	141		158
Proceeds received from the sale of LHFI	Proceeds received from the sale of LHFI	35		39		Proceeds received from the sale of LHFI	79		433
Net closings, purchases, and principal repayments of LHFI	Net closings, purchases, and principal repayments of LHFI	1,337		(1,706)		Net closings, purchases, and principal repayments of LHFI	1,919		(4,794)
Acquisition of premises and equipment, net of proceeds	Acquisition of premises and equipment, net of proceeds	(11)		(17)		Acquisition of premises and equipment, net of proceeds	(27)		(44)
Net purchase of FHLB stock	Net purchase of FHLB stock	0		(3)		Net purchase of FHLB stock	—		(74)
Net proceeds from the sale of MSRs	Net proceeds from the sale of MSRs	(2)		36		Net proceeds from the sale of MSRs	147		42
Other, net	Other, net	(3)		0		Other, net	(13)		(11)
Net cash provided by (used in) investing activities		1,984		(1,776)
Net cash provided by investing activities						Net cash provided by investing activities	3,857		1,921
Financing Activities	Financing Activities					Financing Activities
Net change in deposit accounts	Net change in deposit accounts	(553)		906		Net change in deposit accounts	(636)		4,799
Net change in short-term FHLB borrowings and other short-term debt	Net change in short-term FHLB borrowings and other short-term debt	(1,155)		1,676		Net change in short-term FHLB borrowings and other short-term debt	(2,030)		(1,939)
Proceeds from increases in FHLB long-term advances and other debt	Proceeds from increases in FHLB long-term advances and other debt	0		350		Proceeds from increases in FHLB long-term advances and other debt	200		550

Repayment of long-term debt	Repayment of long-term debt	(246)		(3)		Repayment of long-term debt	(246)		(3)
Net receipt of payments of loans serviced for others	Net receipt of payments of loans serviced for others	113		298		Net receipt of payments of loans serviced for others	(50)		531

Dividends declared and paid	Dividends declared and paid	(3)		(3)		Dividends declared and paid	(11)		(9)
Other	Other	6		(3)		Other	26		(8)
Net cash (used in) provided by financing activities	Net cash (used in) provided by financing activities	(1,838)		3,221		Net cash (used in) provided by financing activities	(2,747)		3,921
Net change in cash, cash equivalents and restricted cash (1)	Net change in cash, cash equivalents and restricted cash (1)	(174)		(70)		Net change in cash, cash equivalents and restricted cash (1)	(475)		(149)
Beginning cash, cash equivalents and restricted cash (1)	Beginning cash, cash equivalents and restricted cash (1)	654		456		Beginning cash, cash equivalents and restricted cash (1)	654		456
Ending cash, cash equivalents and restricted cash (1)	Ending cash, cash equivalents and restricted cash (1)	$	480	$	386	Ending cash, cash equivalents and restricted cash (1)	$	179	$	307
Supplemental disclosure of cash flow information	Supplemental disclosure of cash flow information					Supplemental disclosure of cash flow information
Non-cash reclassification of LHFI to LHFS	Non-cash reclassification of LHFI to LHFS	$	14	$	39	Non-cash reclassification of LHFI to LHFS	$	53	$	445
Non-cash reclassification of LHFS to securitized HFS loans		$	417	$	2,170
Non-cash reclassification of LHFS to securitized LHFS						Non-cash reclassification of LHFS to securitized LHFS	$	1,517	$	6,183
MSRs resulting from sale or securitization of loans	MSRs resulting from sale or securitization of loans	$	65	$	40	MSRs resulting from sale or securitization of loans	$	196	$	209
Beneficial interest in RMBS						Beneficial interest in RMBS	$	195	$	—
Operating section supplemental disclosures	Operating section supplemental disclosures					Operating section supplemental disclosures
Proceeds from sales of LHFS	Proceeds from sales of LHFS	$	13,721	$	7,674	Proceeds from sales of LHFS	$	39,929	$	30,332
Closings, premium paid and purchase of LHFS, net of principal repayments	Closings, premium paid and purchase of LHFS, net of principal repayments	$	(14,109)	$	(8,786)	Closings, premium paid and purchase of LHFS, net of principal repayments	$	(41,112)	$	(35,603)

(1)For further information on restricted cash, see Note 8 - Derivatives.

The accompanying notes are an integral part of these Consolidated Financial Statements.

4647

Flagstar Bancorp, Inc.

Notes to the Consolidated Financial Statements (Unaudited)

Note 1 - Basis of Presentation

The accompanying financial statements of Flagstar Bancorp, Inc. ("Flagstar," or the "Company"), including its wholly owned principal subsidiary, Flagstar Bank, FSB (the "Bank"), have been prepared using GAAP for interim financial statements. Where we say "we," "us," "our," the "Company," "Bancorp" or "Flagstar," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference to "we," "us," "our," the "Company" or "Flagstar" will include the Bank.

These consolidated financial statements do not include all of the information and footnotes required by GAAP for a full year presentation and certain disclosures have been condensed or omitted in accordance with rules and regulations of the SEC. These interim financial statements are unaudited and include, in our opinion, all adjustments necessary for a fair statement of the results for the periods indicated, which are not necessarily indicative of results which may be expected for the full year. These consolidated financial statements and notes should be read in conjunction with the consolidated financial statements and footnotes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2020, which is available on our website, flagstar.com, and on the SEC website at sec.gov.

On April 26, 2021, it was announced that New York Community Bancorp, Inc. ("NYCB") and Flagstar had entered into a definitive merger agreement (the "Merger Agreement") under which the two companies will combine in an all stock merger. Under the terms of the Merger Agreement, Flagstar shareholders will receive 4.0151 shares of NYCB common stock for each Flagstar share they own. The new company expects to have over $87 billion in assets and operate nearly 400 traditional branches in 9 states and 84 loan production offices across a 28 state footprint. On August 4, 2021, Flagstar's and NYCB's shareholders each voted in their respective special meetings of shareholders to approve the proposed business combination. The transaction is subject to customary closing conditions, including regulatory approvals.

Note 2 - Investment Securities

The following table presents our investment securities:


		Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Fair Value			Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Fair Value
		(Dollars in millions)									(Dollars in millions)
March 31, 2021
September 30, 2021										September 30, 2021
Available-for-sale securities	Available-for-sale securities									Available-for-sale securities
Agency - Commercial	Agency - Commercial	$	879	$	26	$	0	$	905	Agency - Commercial	$	708	$	18	$	—	$	726
Agency - Residential	Agency - Residential	699		20		(1)		718		Agency - Residential	749		14		(2)		761
Corporate debt obligations	Corporate debt obligations	75		3		0		78		Corporate debt obligations	70		3		—		73
Municipal obligations	Municipal obligations	26		0		0		26		Municipal obligations	22		—		—		22
Other MBS	Other MBS	36		0		0		36		Other MBS	219		—		—		219
Certificate of deposits	Certificate of deposits	1		0		0		1		Certificate of deposits	1		—		—		1
Total available-for-sale securities (1)	Total available-for-sale securities (1)	$	1,716	$	49	$	(1)	$	1,764	Total available-for-sale securities (1)	$	1,769	$	35	$	(2)	$	1,802
Held-to-maturity securities	Held-to-maturity securities									Held-to-maturity securities
Agency - Commercial	Agency - Commercial	$	160	$	4	$	0	$	164	Agency - Commercial	$	117	$	3	$	—	$	120
Agency - Residential	Agency - Residential	159		6		0		165		Agency - Residential	119		5		—		124
Total held-to-maturity securities (1)	Total held-to-maturity securities (1)	$	319	$	10	$	0	$	329	Total held-to-maturity securities (1)	$	236	$	8	$	—	$	244
December 31, 2020	December 31, 2020									December 31, 2020
Available-for-sale securities	Available-for-sale securities									Available-for-sale securities
Agency - Commercial	Agency - Commercial	$	1,018	$	43	$	0	$	1,061	Agency - Commercial	$	1,018	$	43	$	—	$	1,061
Agency - Residential	Agency - Residential	707		28		0		735		Agency - Residential	707		28		—		735
Corporate debt obligations	Corporate debt obligations	75		2		0		77		Corporate debt obligations	75		2		—		77
Municipal obligations	Municipal obligations	27		1		0		28		Municipal obligations	27		1		—		28
Other MBS	Other MBS	42		0		0		42		Other MBS	42		—		—		42
Certificate of deposits	Certificate of deposits	1		0		0		1		Certificate of deposits	1		—		—		1
Total available-for-sale securities (1)	Total available-for-sale securities (1)	$	1,870	$	74	$	0	$	1,944	Total available-for-sale securities (1)	$	1,870	$	74	$	—	$	1,944
Held-to-maturity securities	Held-to-maturity securities									Held-to-maturity securities
Agency - Commercial	Agency - Commercial	$	193	$	7	$	0	$	200	Agency - Commercial	$	193	$	7	$	—	$	200
Agency - Residential	Agency - Residential	184		9		0		193		Agency - Residential	184		9		—		193
Total held-to-maturity securities (1)	Total held-to-maturity securities (1)	$	377	$	16	$	0	$	393	Total held-to-maturity securities (1)	$	377	$	16	$	—	$	393

(1)There were 0no securities of a single issuer, which are not governmental or government-sponsored, that exceeded 10 percent of stockholders’ equity at ~~March 31,~~September 30, 2021 or December 31, 2020.

We evaluate AFS debt securities where the value has declined below amortized cost for impairment. If we intend to sell or believe it is more likely than not that we will be required to sell the debt security, it is written down to fair value through earnings. For AFS debt securities we intend to hold, we evaluate the debt securities for expected credit losses, except for debt securities that are guaranteed by the U.S. Treasury, U.S. government agencies or sovereign entities of high credit quality for

which we apply a zero loss assumption, comprised 9385 percent of our AFS portfolio as of ~~March 31,~~September 30, 2021. For the remaining AFS securities, credit losses are recognized as an increase to the ACL through the credit loss provision. If any of the decline in fair value is related to market factors, that amount is recognized in OCI. We had 0no unrealized credit losses ~~for the three months ended March 31,~~as of September 30, 2021 and December 31, 2020.

We separately evaluate our HTM debt securities for any credit losses. As of ~~March 31,~~September 30, 2021 and December 31, 2020, our entire HTM portfolio qualified for the zero loss assumption as all securities are guaranteed by the U.S. Treasury or U.S. government agencies.

Investment securities transactions are recorded on the trade date for purchases and sales. Interest earned on investment securities, including the amortization of premiums and the accretion of discounts, are determined using the effective interest method over the period of maturity and recorded in interest income in the Consolidated Statements of Operations. Accrued interest receivable on investment securities totaled $5 million at both ~~March 31,~~September 30, 2021 and December 31, 2020, and was reported in other assets on the Consolidated Statements of Financial Condition.

Available-for-sale securities

Securities AFS are carried at fair value. Unrealized gains and losses on AFS securities are reported as a component of other comprehensive income.

We purchased ~~$86~~$0 million and ~~$350~~$283 million of AFS securities, which were comprised of U.S. government sponsored agency MBS, ~~certificates of deposit,~~CD, and corporate debt obligations during the three and nine months ended ~~March 31, 2021, and March 31, 2020, respectively.~~September 30, 2021. In addition, we retained $137 million and $195 million of passive interests in our own private MBS during the three and nine months ended September 30, 2021. We retained $0 million and $18 million of passive interests in our own private MBS during the three and nine months ended ~~March 31, 2020. We did not retain any passive interests in our own private MBS during the three months ended March 31, 2021.~~September 30, 2020, respectively.

There were 0no sales of AFS securities during both the three and nine months ended ~~March 31,~~September 30, 2021 ~~and March 31, 2020~~ other than those related to mortgage loans that had been securitized for sale in the normal course of business.

Held-to-maturity securities

Investment securities HTM are carried at amortized cost and adjusted for amortization of premiums and accretion of discounts using the interest method. Unrealized losses are not recorded to the extent they are temporary in nature.

There were 0no purchases or sales of HTM securities during both the three and nine months ended ~~March 31,~~September 30, 2021 and ~~March 31,~~September 30, 2020.

The following table summarizes the unrealized loss positions on AFS and ~~held-to-maturity~~HTM investment securities, by duration of the unrealized loss:


		Unrealized Loss Position with Duration 12 Months and Over					Unrealized Loss Position with Duration Under 12 Months						Unrealized Loss Position with Duration 12 Months and Over					Unrealized Loss Position with Duration Under 12 Months
		Fair Value		Number of Securities	Unrealized Loss		Fair Value		Number of Securities	Unrealized Loss			Fair Value		Number of Securities	Unrealized Loss		Fair Value		Number of Securities	Unrealized Loss
		(Dollars in millions)											(Dollars in millions)
March 31, 2021
September 30, 2021												September 30, 2021
Available-for-sale securities	Available-for-sale securities											Available-for-sale securities
Agency - Commercial	Agency - Commercial	$	7	2	$	0	$	0	0	$	0	Agency - Commercial	$	4	2	$	—	$	11	4	$	—
Agency - Residential	Agency - Residential	0		0	0		84		3	(1)		Agency - Residential	—		—	—		274		13	(2)
Municipal obligations		0		0	0		3		1	0

Corporate debt obligations												Corporate debt obligations	—		—	—		3		1	—
Other mortgage-backed securities	Other mortgage-backed securities	0		1	0		0		0	0		Other mortgage-backed securities	—		1	—		32		3	—
Held-to-maturity securities	Held-to-maturity securities											Held-to-maturity securities
Agency - Residential	Agency - Residential	$	0	0	$	0	$	0	1	$	0	Agency - Residential	$	—	—	$	—	$	—	1	$	—
December 31, 2020	December 31, 2020											December 31, 2020
Available-for-sale securities	Available-for-sale securities											Available-for-sale securities
Agency - Commercial	Agency - Commercial	$	3	1	$	0	$	7	2	$	0	Agency - Commercial	$	3	1	$	—	$	7	2	$	—
Agency - Residential	Agency - Residential	0		0	0		0		1	0		Agency - Residential	—		—	—		—		1	—
Corporate debt obligations	Corporate debt obligations	0		0	0		10		3	0		Corporate debt obligations	—		—	—		10		3	—
Other mortgage-backed securities	Other mortgage-backed securities	0		0	0		0		1	0		Other mortgage-backed securities	—		—	—		—		1	—
Held-to-maturity securities	Held-to-maturity securities											Held-to-maturity securities
Agency - Residential	Agency - Residential	$	0	0	$	0	$	2	3	$	0	Agency - Residential	$	—	—	$	—	$	2	3	$	—

Unrealized losses on AFS securities have not been recognized into income because almost all of the portfolio held by us are issued by U.S. government entities and agencies. These securities are either explicitly or implicitly guaranteed by the U.S. government, are highly rated by major rating agencies, and have a long history of no credit losses. The remaining unrealized losses on AFS securities are ~~municipal securities and corporate debt obligations,~~private securitizations, all of which are considered ~~investment grade or are~~ de minimis. The fair value is expected to recover as the bonds approach maturity.

The following table shows the amortized cost and estimated fair value of securities by contractual maturity:


		Investment Securities Available-for-Sale						Investment Securities Held-to-Maturity							Investment Securities Available-for-Sale						Investment Securities Held-to-Maturity
		Amortized Cost		Fair Value		Weighted Average Yield (1)		Amortized Cost		Fair Value		Weighted Average Yield (1)			Amortized Cost		Fair Value		Weighted Average Yield (1)		Amortized Cost		Fair Value		Weighted Average Yield (1)
		(Dollars in millions)													(Dollars in millions)
March 31, 2021
September 30, 2021														September 30, 2021
Due in one year or less	Due in one year or less	$	5	$	5	2.18	%	$	0	$	0	0	%	Due in one year or less	$	6	$	6	2.24	%	$	—	$	—	—	%
Due after one year through five years	Due after one year through five years	10		10		2.83	%	10		11		2.53	%	Due after one year through five years	9		9		3.91	%	10		10		2.51	%
Due after five years through 10 years	Due after five years through 10 years	118		123		4.01	%	4		4		1.97	%	Due after five years through 10 years	119		125		3.65	%	3		3		1.99	%
Due after 10 years	Due after 10 years	1,583		1,626		2.28	%	305		314		2.46	%	Due after 10 years	1,635		1,662		2.23	%	223		231		2.52	%
Total	Total	$	1,716	$	1,764			$	319	$	329			Total	$	1,769	$	1,802			$	236	$	244

(1) Weighted-average yields are based on amortized cost weighted for the contractual maturity of each security.

We pledge investment securities, primarily agency collateralized and municipal taxable mortgage obligations, to collateralize lines of credit and/or borrowings. At ~~March 31,~~September 30, 2021 and December 31, 2020, we had pledged investment securities of ~~$224~~$268 million and $202 million, respectively.

Note 3 - Loans Held-for-Sale

The majority of our mortgage loans closed as LHFS are ultimately sold into the secondary market on a whole loan basis or by securitizing the loans into agency, government, or private label MBS. LHFS totaled ~~$7.1~~$6.4 billion and $7.1 billion at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. For the three and nine months ended ~~March 31,~~September 30, 2021 we had net gains on loan sales associated with LHFS of ~~$227~~$169 million and $564 million as compared to ~~$89~~$344 million and $737 million for the three and nine months ended ~~March 31, 2020.~~September 30, 2020, respectively.

At ~~March 31,~~September 30, 2021 and December 31, 2020, ~~$111~~$364 million and $31 million, respectively, of LHFS were recorded at lower of cost or fair ~~value.~~value, primarily comprised of LGG loans waiting to be resold. We elected the fair value option for the remainder of the loans in the portfolio.

Note 4 - Loans Held-for-Investment

We classify loans that we have the intent and ability to hold for the foreseeable future or until maturity as LHFI. We report LHFI at their amortized cost, which includes the outstanding principal balance adjusted for any unamortized premiums, discounts, deferred fees and costs. The accrued interest receivable on LHFI totaled ~~$41~~$38 million at ~~March 31,~~September 30, 2021 and $43 million at December 31, 2020 and was reported in other assets on the Consolidated Statements of Financial Condition.

The following table presents our LHFI:


		March 31, 2021		December 31, 2020			September 30, 2021		December 31, 2020
		(Dollars in millions)					(Dollars in millions)
Consumer loans	Consumer loans					Consumer loans
Residential first mortgage	Residential first mortgage	$	1,998	$	2,266	Residential first mortgage	$	1,626	$	2,266
Home equity	Home equity	781		856		Home equity	657		856
Other	Other	1,049		1,004		Other	1,203		1,004
Total consumer loans	Total consumer loans	3,828		4,126		Total consumer loans	3,486		4,126
Commercial loans	Commercial loans					Commercial loans
Commercial real estate	Commercial real estate	3,084		3,061		Commercial real estate	3,216		3,061
Commercial and industrial	Commercial and industrial	1,424		1,382		Commercial and industrial	1,387		1,382
Warehouse lending	Warehouse lending	6,551		7,658		Warehouse lending	6,179		7,658
Total commercial loans	Total commercial loans	11,059		12,101		Total commercial loans	10,782		12,101
Total loans held-for-investment	Total loans held-for-investment	$	14,887	$	16,227	Total loans held-for-investment	$	14,268	$	16,227

The following table presents the UPB of our loan sales and purchases in the LHFI portfolio:


		Three Months Ended March 31,					Nine Months Ended September 30,
		2021		2020			2021		2020
		(Dollars in millions)					(Dollars in millions)
Loans Sold (1)	Loans Sold (1)					Loans Sold (1)
Performing loans	Performing loans	$	36	$	38	Performing loans	$	92	$	436
Total loans sold	Total loans sold	$	36	$	38	Total loans sold	$	92	$	436
Net gain associated with loan sales (2)	Net gain associated with loan sales (2)	$	0	$	0	Net gain associated with loan sales (2)	0		$	3
Loans Purchased	Loans Purchased					Loans Purchased
Home equity	Home equity	$	0	$	0	Home equity	$	—	$	—
Other consumer ~~(3)~~	Other consumer ~~(3)~~	0		63		Other consumer ~~(3)~~	—		63
Total loans purchased	Total loans purchased	$	0	$	63	Total loans purchased	$	—	$	63
Premium associated with loans purchased		$	0	$	0

(1)Upon a change in our intent, the loans were transferred to LHFS and subsequently sold.

(2)Recorded in net gain on loan sales on Consolidated Statements of Operations.

~~(3)Does not include point of sale flow consumer loans.~~

We have pledged certain LHFI, LHFS, and LGG to collateralize lines of credit and/or borrowings with the FRB of Chicago and the FHLB of Indianapolis. At ~~March 31,~~September 30, 2021 and December 31, 2020, we had pledged loans of ~~$11.3~~$4.3 billion and $11.6 billion, respectively.

Allowance for Credit Losses on Loans

We determine the estimate of the ACL on at least a quarterly basis. The ACL represents Management's estimate of expected lifetime losses in our LHFI portfolio, excluding loans carried under the fair value option. In addition, we record a reserve for expected lifetime losses on our unfunded commitments - see Reserve for Unfunded Commitments section below. Therefore, we record ALLL on relevant financial assets and a reserve for unfunded commitments on our Consolidated Statements of Financial Condition, collectively referred to as the ACL.

Expected credit losses are estimated over the contractual term of the loans, adjusted for expected prepayments when appropriate. The contractual terms ~~excludes~~exclude expected extensions, renewals, and modifications unless the following applies: Management has a reasonable expectation at the reporting date that a TDR will be executed with an individual borrower or the extension or renewal options are included in the original or modified contract at the reporting date and are not unconditionally cancellable by us.

The ACL is impacted by changes in asset quality of the portfolio, including but not limited to increases in risk rating changes in our commercial portfolio, borrower delinquencies, changes in FICO scores or changes in LTVs in our consumer portfolio. In addition, while we have incorporated our forecasted impact of COVID-19 into our ACL, the ultimate impact of COVID-19 is still uncertain, including how long economic activity will be impacted by the pandemic and what effect the unprecedented levels of government fiscal and monetary actions will have on the economy and our credit losses.

Specifically identified component. The specifically identified component of ACL related to performing TDR loans is generally measured as the difference between the recorded investment in the specific loan and the present value of the cash flows expected to be collected, discounted at the loan's original effective interest rate. Estimating the timing and amounts of future cash flow projections is highly judgmental and based upon assumptions including default rates, prepayment probability and loss severities. All of these estimates and assumptions require significant management judgment and certain assumptions are highly subjective.

Specifically identified collateral dependent NPL loans are generally measured as the difference between the recorded investment in the impaired loan and the underlying collateral value less estimated costs to sell. These estimates are dependent on third-party property valuations which may be influenced by factors such as the current and future level of home prices, the duration of current overall economic conditions, and other macroeconomic and portfolio-specific factors.

Model-based component. A general allowance is established for lifetime losses inherent on non-impaired loans by segmenting the portfolio based upon common risk characteristics. Our consumer loan portfolio is segmented into Residential First Mortgage, Home Equity and Other Consumer. Loan characteristics impacting these segments include lien position, credit quality, and loan structure. At a high-level, our commercial loans are segmented into Commercial Real Estate, Commercial and Industrial, and Warehouse Lending. Loan characteristics impacting these segments include credit quality and loan structure.

We measure the allowance using the applicable dual risk rating model which measures probability of default, loss given default and exposure at default. As of ~~March 31,~~September 30, 2021, we utilized the Moody’s ~~March~~September scenarios in our forecast: a growth forecast, weighted at 30 percent; a baseline forecast, weighted at 40 percent; and an adverse forecast, weighted at 30 percent. The resulting composite forecast for the ~~first~~third quarter of 2021 was ~~slightly better than~~improved as compared to the scenario used in the ~~fourth~~second quarter ~~2020.~~2021. Unemployment ends 2021 at 65 percent and will continue to recover in 2022. GDP ~~recovers throughout~~continues to recover in the last quarter of 2021 ~~from current levels~~ and ~~does not return~~returns to pre-COVID ~~level until 2025.~~levels in 2023. HPI ~~stays flat throughout 2021~~decreases slightly through 2022, at a lower rate as compared to the scenario used in the second quarter of 2021.

Qualitative adjustments. The specifically identified component analysis and the output of the model provide a reasonable starting point for our analysis, but do not, by themselves, form a sufficient basis to determine the appropriate level for the ACL. We therefore consider the qualitative factors that are likely to cause the ACL associated with our existing portfolio to differ from the output of the model. The most significant qualitative factors considered include changes in economic and business conditions, changes in nature and volume of portfolio and changes in the volume and severity of past due loans. The application of different inputs into the model calculation and the assumptions used by Management to adjust the model calculation are subject to significant management judgment and may result in actual credit losses that differ from the originally estimated amounts.

The following table presents changes in the ALLL, by class of loan:


		Residential First Mortgage (1)		Home Equity		Other Consumer		Commercial Real Estate		Commercial and Industrial		Warehouse Lending		Total			Residential First Mortgage (1)		Home Equity		Other Consumer		Commercial Real Estate		Commercial and Industrial		Warehouse Lending		Total
		(Dollars in millions)															(Dollars in millions)
Three Months Ended March 31, 2021
Three Months Ended September 30, 2021																Three Months Ended September 30, 2021
Beginning balance	Beginning balance	$	49	$	25	$	39	$	84	$	51	$	4	$	252	Beginning balance	$	48	$	17	$	38	$	58	$	38	$	3	$	202
Benefit		(2)		(5)		(6)		0		(11)		0		(24)
Charge-offs		(2)		0		(1)		0		(1)		0		(4)
Recoveries		0		0		1		0		16		0		17
Ending allowance balance		$	45	$	20	$	33	$	84	$	55	$	4	$	241
Three Months Ended March 31, 2020
Beginning balance, prior to adoption of ASC 326		$	22	$	14	$	6	$	38	$	22	$	5	$	107
Impact of adopting ASC 326		25		12		10		(14)		(6)		(4)		23
(Benefit) provision	(Benefit) provision	0		(2)		0		4		2		0		4		(Benefit) provision	(5)		(3)		(5)		(23)		11		—		(25)
Charge-offs	Charge-offs	(1)		(1)		(1)		0		0		0		(3)		Charge-offs	(1)		—		(1)		—		(6)		—		(8)
Recoveries	Recoveries	0		0		1		0		0		0		1		Recoveries	1		1		—		—		—		—		2
Ending allowance balance	Ending allowance balance	$	46	$	23	$	16	$	28	$	18	$	1	$	132	Ending allowance balance	$	43	$	15	$	32	$	35	$	43	$	3	$	171
Three Months Ended September 30, 2020																Three Months Ended September 30, 2020
Beginning balance																Beginning balance	$	60	$	28	$	34	$	83	$	23	$	1	$	229
Provision																Provision	(6)		1		4		6		19		4		28
Charge-offs																Charge-offs	(2)		(1)		(1)		—		—		—		(4)
Recoveries																Recoveries	—		1		1		—		—		—		2
Ending allowance balance																Ending allowance balance	$	52	$	29	$	38	$	89	$	42	$	5	$	255

Nine Months Ended September 30, 2021																Nine Months Ended September 30, 2021
Beginning balance																Beginning balance	$	49	$	25	$	39	$	84	$	51	$	4	$	252
(Benefit) provision																(Benefit) provision	(4)		(10)		(6)		(49)		(17)		(1)		$	(87)
Charge-offs																Charge-offs	(4)		(1)		(3)		—		(7)		—		$	(15)
Recoveries																Recoveries	2		1		2		—		16		—		$	21
Ending allowance balance																Ending allowance balance	$	43	$	15	$	32	$	35	$	43	$	3	$	171
Nine Months Ended September 30, 2020																Nine Months Ended September 30, 2020
Beginning balance, prior to adoption of ASC 326																Beginning balance, prior to adoption of ASC 326	$	22	$	14	$	6	$	38	$	22	$	5	$	107
Impact of adopting ASC 326																Impact of adopting ASC 326	25		12		10		(14)		(6)		(4)		$	23
Provision																Provision	10		3		24		65		26		4		$	132
Charge-offs																Charge-offs	(5)		(3)		(4)		—		—		—		$	(12)
Recoveries																Recoveries	—		3		2		—		—		—		$	5
Ending allowance balance																Ending allowance balance	$	52	$	29	$	38	$	89	$	42	$	5	$	255

(1)Includes LGG.

The ALLL was ~~$241~~$171 million at ~~March 31,~~September 30, 2021 and ~~$132~~$252 million at ~~March~~December 31, 2020. The ~~increase~~decrease in the allowance is primarily reflective of ~~changes~~improvements in our economic forecasts and our evaluation of the performance and stable credit quality of the LHFI portfolio as borrowers continue to recover from the economic ~~forecasts used in the ACL models as a result of the ongoing COVID-19 pandemic and credit downgrades largely attributed to challenging economic conditions being faced~~stress caused by ~~certain of our borrowers due to~~ the pandemic.

Loans are considered to be past due when any payment of principal or interest is 30 days past the scheduled payment date. While it is the goal of Management to collect on loans, we attempt to work out a satisfactory repayment schedule or modification with past due borrowers and will undertake foreclosure proceedings if the delinquency is not satisfactorily resolved. Our practices regarding past due loans are designed to both assist borrowers in meeting their contractual obligations and minimize losses incurred by the Bank.

Beginning in March 2020, as a response to COVID-19, customers facing COVID-19 related difficulties were offered forbearance in an effort to help our borrowers get to the other side of the health ~~crisis when we believe they will be able to fulfill all~~crisis. As these loans reach the end of their ~~contractual commitments.~~forbearance period, we have been working with each customer to modify or refinance the outstanding loan to fit their new circumstances. Refer to payment deferral information in the Credit Risk Section of the MD&A for additional details.

We cease the accrual of interest on all classes of consumer and commercial loans upon the earlier of, becoming 90 days past due, or when doubt exists as to the ultimate collection of principal or interest (classified as nonaccrual or NPLs). When a loan is placed on nonaccrual status, the accrued interest income is reversed and the loan may only return to accrual status when principal and interest become current and are anticipated to be fully collectible. We do not ~~measure an ACL for~~consider accrued interest ~~receivables~~receivable in our measurement of the ACL as accrued interest is ~~written off~~written-off in a timely ~~manner.~~manner when the loan is placed on nonaccrual. We are not aging receivables for customers who have been granted a payment deferral in response to COVID-19 which remain in the aging category they were in at the time of payment deferral. We continue to accrue interest on these loans, consistent with our forbearance programs.

The following table sets forth the LHFI aging analysis of past due and current loans:


		30-59 Days Past Due		60-89 Days Past Due		90 Days or Greater Past Due (1)		Total Past Due		Current		Total LHFI (3) (4) (5)			30-59 Days Past Due		60-89 Days Past Due		90 Days or Greater Past Due (1)		Total Past Due		Current		Total LHFI (3) (4) (5)
		(Dollars in millions)													(Dollars in millions)
March 31, 2021
September 30, 2021														September 30, 2021
Consumer loans	Consumer loans													Consumer loans
Residential first mortgage	Residential first mortgage	$	5	$	4	$	33	$	42	$	1,956	$	1,998	Residential first mortgage	$	6	$	1	$	47	$	54	$	1,572	$	1,626
Home equity	Home equity	1		0		7		8		773		781		Home equity	3		—		8		11		646		657
Other	Other	4		1		2		7		1,042		1,049		Other	3		1		3		7		1,196		1,203
Total consumer loans	Total consumer loans	10		5		42		57		3,771		3,828		Total consumer loans	12		2		58		72		3,414		3,486
Commercial loans	Commercial loans													Commercial loans
Commercial real estate	Commercial real estate	0		0		3		3		3,081		3,084		Commercial real estate	—		—		—		—		3,216		3,216
Commercial and industrial	Commercial and industrial	0		0		15		15		1,409		1,424		Commercial and industrial	—		—		35		35		1,352		1,387
Warehouse lending	Warehouse lending	0		0		0		0		6,551		6,551		Warehouse lending	—		—		—		—		6,179		6,179
Total commercial loans	Total commercial loans	0		0		18		18		11,041		11,059		Total commercial loans	—		—		35		35		10,747		10,782
Total loans (2)	Total loans (2)	$	10	$	5	$	60	$	75	$	14,812	$	14,887	Total loans (2)	$	12	$	2	$	93	$	107	$	14,161	$	14,268
December 31, 2020	December 31, 2020													December 31, 2020
Consumer loans	Consumer loans													Consumer loans
Residential first mortgage	Residential first mortgage	$	4	$	4	$	31	$	39	$	2,227	$	2,266	Residential first mortgage	$	4	$	4	$	31	$	39	$	2,227	$	2,266
Home equity	Home equity	1		1		5		7		849		856		Home equity	1		1		5		7		849		856
Other	Other	4		1		2		7		997		1,004		Other	4		1		2		7		997		1,004
Total consumer loans	Total consumer loans	9		6		38		53		4,073		4,126		Total consumer loans	9		6		38		53		4,073		4,126
Commercial loans	Commercial loans													Commercial loans
Commercial real estate	Commercial real estate	20		0		3		23		3,038		3,061		Commercial real estate	20		—		3		23		3,038		3,061
Commercial and industrial	Commercial and industrial	1		0		15		16		1,366		1,382		Commercial and industrial	1		—		15		16		1,366		1,382
Warehouse lending	Warehouse lending	0		0		0		0		7,658		7,658		Warehouse lending	—		—		—		—		7,658		7,658
Total commercial loans	Total commercial loans	21		0		18		39		12,062		12,101		Total commercial loans	21		—		18		39		12,062		12,101
Total loans (2)	Total loans (2)	$	30	$	6	$	56	$	92	$	16,135	$	16,227	Total loans (2)	$	30	$	6	$	56	$	92	$	16,135	$	16,227

(1)Includes less than 90 ~~day~~days past due performing loans which are deemed nonaccrual. Interest is not being accrued on these loans.

(2)Includes $9 million and $8 million of past due loans accounted for under the fair value option as of ~~March 31,~~September 30, 2021 and December 31, ~~2020.~~2020, respectively.

(3)Collateral dependent loans totaled ~~$84~~$120 million and $80 million at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. The majority of these loans are secured by real estate.

(4)The interest income recognized on impaired loans was less than a million and $2 million for the three months ended ~~March 31,~~September 30, 2021 and December 31, 2020, respectively.

(5)The delinquency status for loans in forbearance is frozen for loans at inception of the forbearance period and will resume when the borrower's forbearance period ends.

Interest income is recognized on nonaccrual loans using a cash basis method. ~~Interest~~The interest on nonaccrual loans that would have been accrued for the three months ended ~~March 31,~~September 30, 2021 was $1 million. At ~~March 31,~~September 30, 2021 and December 31, 2020, we had 0no loans 90 days or greater past due and still accruing interest.

Reserve for Unfunded Commitments

We estimated expected credit losses over the contractual period in which we are exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by us. The reserve for unfunded commitments is adjusted as a provision for credit loss expense. The estimate includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on commitments expected to be funded over its estimated life.

The reserve for unfunded commitments is reflected in other liabilities on the Consolidated Statements of Financial Condition and was ~~$24~~$19 million as of ~~March 31,~~September 30, 2021, compared to ~~$20~~$28 million as of ~~March~~December 31, 2020. The ~~increase~~decrease in the reserve is due to ~~changes~~improvements in the economic forecasts ~~used in the ACL models~~ as a result of the ~~ongoing~~continued vaccine rollout and the lifting of most COVID-19 ~~pandemic.~~restrictions.

The following categories of off-balance sheet credit exposures have been identified: unfunded loans with available balances, new commitments to lend that are not yet funded, and standby and commercial letters of credit. For further information, see Note 15 - Legal Proceedings, Contingencies and Commitments.

Troubled Debt Restructurings

We may modify certain loans in both our consumer and commercial loan portfolios to retain customers or to maximize collection of the outstanding loan balance. TDRs are modified loans in which a borrower demonstrates financial difficulties and for which a concession has been granted as a result. Nonperforming TDRs are included in nonaccrual loans. TDRs remain in nonperforming status until a borrower has made payments and is current for at least six consecutive months. Performing TDRs are not considered to be nonaccrual so long as we believe that all contractual principal and interest due under the restructured terms will be collected. Performing and nonperforming TDRs remain impaired as interest and principal will not be received in accordance with the original contractual terms of the loan agreement. Refer to Note 1- Description of Business, Basis of Presentation, and Summary of Significant Accounting Standards to the consolidated financial statements in the Annual Report on Form 10-K for the year ended December 31, 2020 for a description of the methodology used to determine TDRs.

Some loan modifications classified as TDRs may not ultimately result in the full collection of principal and interest, as modified, but may give rise to potential incremental losses. We measure impairments using a discounted cash flow method for performing TDRs and measure impairment based on collateral values for nonperforming TDRs.

Beginning in March 2020, as a response to COVID-19, we offered our consumer ~~and commercial customers~~borrowers principal and interest payment deferrals, ~~and extensions.~~forbearance and/or extensions up to a maximum period of 18 months. We considered these programs in the context of whether or not the short-term modifications of these loans would constitute a TDR. We considered the CARES Act, interagency guidance and related guidance from the FASB, which provided that short-term modifications made on a good faith basis in response to COVID-19 to borrowers who were current prior to any relief are not required to be accounted for as TDRs. As a result, we have determined that loan forbearance, modifications, deferrals and extensions made under these COVID-19 programs are not TDRs.

The following table provides a summary of TDRs by type and performing status:


		TDRs							TDRs
		Performing		Nonperforming		Total			Performing		Nonperforming		Total
		(Dollars in millions)							(Dollars in millions)
March 31, 2021
September 30, 2021								September 30, 2021
Consumer loans	Consumer loans							Consumer loans
Residential first mortgage	Residential first mortgage	$	20	$	8	$	28	Residential first mortgage	$	25	$	9	$	34
Home equity	Home equity	11		3		14		Home equity	9		3		12
Total consumer TDR loans	Total consumer TDR loans	31		11		42		Total consumer TDR loans	34		12		46
Commercial loans	Commercial loans							Commercial loans
Commercial real estate	Commercial real estate	5		0		5		Commercial real estate	—		—		—
Commercial and industrial								Commercial and industrial	$	—	$	2	2
Total TDRs (1)(2)	Total TDRs (1)(2)	$	36	$	11	$	47	Total TDRs (1)(2)	$	34	$	14	$	48
December 31, 2020	December 31, 2020							December 31, 2020
Consumer loans	Consumer loans							Consumer loans
Residential first mortgage	Residential first mortgage	$	19	$	8	$	27	Residential first mortgage	$	19	$	8	$	27
Home equity	Home equity	12		2		14		Home equity	12		2		14
Total consumer TDR loans	Total consumer TDR loans	31		10		41		Total consumer TDR loans	31		10		41
Commercial loans	Commercial loans							Commercial loans
Commercial real estate	Commercial real estate	5		0		5		Commercial real estate	5		—		5
Total TDRs (1)(2)	Total TDRs (1)(2)	$	36	$	10	$	46	Total TDRs (1)(2)	$	36	$	10	$	46

(1)ALLL on TDR loans totaled $4 million and $5 million at ~~March 31,~~September 30, 2021 and December 31, 2020.

(2)Includes $2$1 million and $3 million of TDR loans accounted for under the fair value option at ~~March 31,~~September 30, 2021 and December 31, 2020.

The following table provides a summary of newly modified TDRs:


		New TDRs						New TDRs
		Number of Accounts	Pre-Modification Unpaid Principal Balance		Post-Modification Unpaid Principal Balance (1)			Number of Accounts	Pre-Modification Unpaid Principal Balance		Post-Modification Unpaid Principal Balance (1)
		(Dollars in millions)						(Dollars in millions)
Three Months Ended March 31, 2021
Three Months Ended September 30, 2021							Three Months Ended September 30, 2021
Residential first mortgages	Residential first mortgages	6	$	3	$	3	Residential first mortgages	21	$	8	$	8

Home equity(2)(3)							Home equity(2)(3)	1	$	—	$	—
Commercial Real Estate							Commercial Real Estate	—	$	—	$	—
Total TDR loans	Total TDR loans	6	$	3	$	3	Total TDR loans	22	$	8	$	8
Three Months Ended March 31, 2020
Three Months Ended September 30, 2020							Three Months Ended September 30, 2020
Residential first mortgages	Residential first mortgages	5	$	1	$	1	Residential first mortgages	1	$	—	$	—
Home equity(2)(3)	Home equity(2)(3)	2	0		0		Home equity(2)(3)	1	—		—
Consumer	Consumer	1	0				Consumer	1	$	—	$	—
Total TDR loans	Total TDR loans	8	$	1	$	1	Total TDR loans	3	$	—	$	—

Nine Months Ended September 30, 2021							Nine Months Ended September 30, 2021
Residential first mortgages							Residential first mortgages	32	$	14	$	14
Home equity(2)(3)							Home equity(2)(3)	2	$	—	$	—
Consumer							Consumer	—	$	—	$	—
Commercial Real Estate							Commercial Real Estate	1	$	2	$	2
Total TDR loans							Total TDR loans	35	$	16	$	16
Nine Months Ended September 30, 2020							Nine Months Ended September 30, 2020
Residential first mortgages							Residential first mortgages	6	$	1	$	1
Home equity(2)(3)							Home equity(2)(3)	3	$	—	$	—
Consumer							Consumer	2	$	—	$	—
Commercial Real Estate							Commercial Real Estate	1	$	5	$	5
Total TDR loans							Total TDR loans	12	$	6	$	6

(1)Post-modification balances include past due amounts that are capitalized at modification date.

(2)Home equity post-modification UPB reflects write downs.

(3)Includes loans carried at the fair value option.

There were 0no loans modified in the previous 12 months that subsequently defaulted during the three months ended ~~March 31,~~September 30, 2021. All TDR classes within the consumer and commercial loan portfolios are considered subsequently defaulted when they are greater than 90 days past due within 12 months of the restructuring date.

Credit Quality

We utilize a combination of internal and external risk rating systems which are applied to all consumer and commercial loans which are used as loan-level inputs to our ACL models. Descriptions of our risk ratings as they relate to credit quality follow the ratings used by the U.S. bank regulatory agencies as listed below.

Pass. Pass assets are not impaired nor do they have any known deficiencies that could impact the quality of the asset.

Watch. Watch assets are defined as pass-rated assets that exhibit elevated risk characteristics or other factors that deserve Management’s close attention and increased monitoring. However, the asset does not exhibit a potential or well-defined weakness that would warrant a downgrade to criticized or adverse classification.

Special mention. Assets identified as special mention possess credit deficiencies or potential weaknesses deserving Management's close attention. Special mention assets have a potential weakness or pose an unwarranted financial risk that, if not corrected, could weaken the assets and increase risk in the future. Special mention assets are criticized, but do not expose an institution to sufficient risk to warrant adverse classification.

Substandard. Assets identified as substandard are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Assets so classified must have a well-defined weakness or weaknesses that jeopardize the full collection or liquidation of the debt. Substandard assets are characterized by the distinct possibility that we will sustain some loss if the deficiencies are not corrected. For HELOANs and other consumer loans, we evaluate credit quality based on the aging and status of payment activity and any other known credit characteristics that call into question full repayment of the asset. Substandard loans may be placed on either accrual or nonaccrual status.

Doubtful. An asset classified as doubtful has all the weaknesses inherent in one classified substandard, with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable. A doubtful asset has a high probability of total or substantial loss, but because of specific pending events that may strengthen the asset, its classification as loss is deferred. Doubtful borrowers are usually in default, lack adequate liquidity or capital, and lack the resources necessary to remain an operating entity. Pending events can include mergers, acquisitions, liquidations, capital injections, the perfection of liens on additional collateral, the valuation of collateral and refinancing. Generally, pending events should be resolved within a relatively short period and the ratings will be adjusted based on the new information. Due to the high probability of loss, doubtful assets are placed on nonaccrual.

Loss. An asset classified as loss is considered uncollectible and of such little value that the continuance as a bankable asset is not warranted. This classification does not mean that an asset has absolutely no recovery or salvage value, rather that it is not practical or desirable to defer writing off the asset even though partial recovery may be affected in the future.

Consumer Loans

Consumer loans consist of open and closed-end loans extended to individuals for household, family, and other personal expenditures. Consumer loans includes other consumer product loans and loans to individuals secured by their personal residence, including first mortgage, home equity, and home improvement loans. Because consumer loans are usually relatively small-balance, homogeneous exposures, consumer loans are rated based primarily on payment performance. Payment performance is a proxy for the strength of repayment capacity and loans are generally classified based on their payment status rather than by an individual review of each loan.

In accordance with regulatory guidance, we assign risk ratings to consumer loans in the following manner:

•Consumer loans are classified as Watch once the loan becomes 60 days past due.

•Open and closed-end consumer loans 90 days or more past due are classified as Substandard.

Payment activity, credit rating and ~~loan-to-value ratios~~LTVs have the most significant impact on the ACL for consumer loans. The following table presents the amortized cost in residential and consumer loans based on payment activity:


														Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total		December 31, 2020															Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total		December 31, 2020
		Term Loans																					Term Loans
		Amortized Cost Basis by Closing Year																					Amortized Cost Basis by Closing Year
As of March 31, 2021		2021		2020		2019		2018		2017		Prior
As of September 30, 2021																						As of September 30, 2021	2021		2020		2019		2018		2017		Prior		Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total		December 31, 2020
Consumer Loans	Consumer Loans	(Dollars in millions)																				Consumer Loans	(Dollars in millions)
Residential First Mortgage	Residential First Mortgage																					Residential First Mortgage
Pass	Pass	$	108	$	305	$	438	$	190	$	223	$	569	$	93	$	8	$	1,934	$	2,205	Pass	$	272	$	218	$	291	$	123	$	147	$	419
Watch	Watch	0		0		4		2		1		14		1		0		22		21		Watch	—		—		—		—		1		2		—		—		3		21
Substandard	Substandard	0		0		3		5		2		16		0		0		26		25		Substandard	—		1		7		7		2		23		—		1		41		25
Home Equity	Home Equity																					Home Equity
Pass	Pass	1		6		26		11		5		10		674		30		763		838		Pass	3		5		18		7		4		15		544		52		648		838
Watch	Watch	0		0		0		0		0		10		1		0		11		13		Watch	—		—		—		—		—		—		—		—		—		13
Substandard	Substandard	0		0		1		0		0		2		1		2		6		3		Substandard	—		—		—		—		—		2		2		3		7		3
Other Consumer	Other Consumer																					Other Consumer
Pass	Pass	96		282		294		134		3		4		228		4		1,045		1,000		Pass	326		244		246		111		2		4		261		6		1,200		1,000
Watch	Watch	0		0		0		0		0		0		0		1		1		1		Watch	—		—		1		—		—		—		—		—		1		1
Substandard	Substandard	0		1		1		1		0		0		0		0		3		3		Substandard	—		1		1		1		—		—		—		—		3		3
Total Consumer Loans (1)(2)	Total Consumer Loans (1)(2)	$	205	$	594	$	767	$	343	$	234	$	625	$	998	$	45	$	3,811	$	4,109	Total Consumer Loans (1)(2)	$	601	$	469	$	564	$	249	$	156	$	465	$	889	$	77	$	3,470	$	4,109

(1)Excludes loans carried under the fair value option.

(2)The delinquency status for loans in forbearance are frozen for loans at inception of the forbearance period and will resume when the borrower's forbearance period ends.



													Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total		December 31, 2019
	Term Loans
	Amortized Cost Basis by Closing Year
As of December 31, 2020	2020		2019		2018		2017		2016		Prior
Consumer Loans	(Dollars in millions)
Residential First Mortgage
Pass	$	362	$	544	$	231	$	289	$	252	$	420	$	92	$	15	$	2,205	$	3,107
Watch	—		1		1		1		—		17		1		—		21		23
Substandard	—		3		5		2		—		15		—		—		25		15
Home Equity
Pass	7		31		13		6		2		11		720		48		838		1,002
Watch	—		—		—		—		—		11		2		—		13		16
Substandard	—		—		—		—		—		1		1		1		3		3
Other Consumer
Pass	292		321		145		3		1		6		227		5		1,000		727
Watch	—		—		—		—		—		—		—		1		1		1
Substandard	1		1		1		—		—		—		—		—		3		1
Total Consumer Loans (1)(2)	$	662	$	901	$	396	$	301	$	255	$	481	$	1,043	$	70	$	4,109	$	4,895

(1)Excludes loans carried under the fair value option.

(2)The delinquency status for loans in forbearance are frozen for loans at inception of the forbearance period and will resume when the borrower's forbearance period ends.

The following table presents the amortized cost in residential and consumer loans based on credit scores:


																Revolving Loans Converted to Term Loans Amortized Cost Basis																			Revolving Loans Converted to Term Loans Amortized Cost Basis
		FICO Band												Revolving Loans Amortized Cost Basis				Total			FICO Band												Revolving Loans Amortized Cost Basis				Total
		Amortized Cost Basis by Closing Year																			Amortized Cost Basis by Closing Year
As of March 31, 2021		2021		2020		2019		2018		2017		Prior
As of September 30, 2021																				As of September 30, 2021	2021		2020		2019		2018		2017		Prior		Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total
Consumer Loans	Consumer Loans	(Dollars in millions)																		Consumer Loans	(Dollars in millions)
Residential First Mortgage	Residential First Mortgage																			Residential First Mortgage
>750	>750	$	29	$	166	$	216	$	90	$	147	$	339	$	54	$	2	$	1,043	>750	$	118	$	109	$	126	$	54	$	95	$	238	$	50			$	797
700-750	700-750	65		87		138		78		67		170		27		5		637		700-750	97		60		91		50		45		$	132	22		6		503
<700	<700	14		52		91		29		12		90		13		1		302		<700	57		50		81		26		10		$	74	10		3		311
Home Equity	Home Equity																			Home Equity
>750	>750	0		3		7		3		2		7		293		5		320		>750	1		2		5		2		2		$	5	257		15		289
700-750	700-750	1		2		11		4		2		7		283		14		324		700-750	2		2		7		3		1		$	6	218		22		261
<700	<700	0		1		9		4		1		8		100		13		136		<700	—		1		6		2		1		$	6	71		18		105
Other Consumer	Other Consumer																			Other Consumer
>750	>750	82		202		186		73		2		2		216		3		766		>750	326		245		248		98		2		$	4	250		4		1,177
700-750	700-750	14		76		99		52		1		1		7		0		250		700-750	—		—		—		12		—		$	—	7		—		19
<700	<700	0		5		10		10		0		1		5		2		33		<700	—		—		—		2		—		$	—	4		2		8
Total Consumer Loans (1)	Total Consumer Loans (1)	$	205	$	594	$	767	$	343	$	234	$	625	$	998	$	45	$	3,811	Total Consumer Loans (1)	$	601	$	469	$	564	$	249	$	156	$	465	$	889	$	77	$	3,470

(1)Excludes loans carried under the fair value option.


															Revolving Loans Converted to Term Loans Amortized Cost Basis
	FICO Band												Revolving Loans Amortized Cost Basis				Total
	Amortized Cost Basis by Closing Year
As of December 31, 2020	2020		2019		2018		2017		2016		Prior
Consumer Loans	(Dollars in millions)
Residential First Mortgage
>750	$	195	$	272	$	118	$	193	$	181	$	231	$	55	$	6	$	1,251
700-750	119		180		90		85		64		130		25		7		700
<700	48		96		29		14		7		91		13		2		300
Home Equity
>750	2		9		6		2		1		7		324		13		364
700-750	3		12		4		3		1		8		289		20		340
<700	2		10		3		1		—		8		110		16		150
Other Consumer
>750	209		205		80		2		1		5		213		6		721
700-750	79		107		55		1		—		1		9		—		252
<700	5		10		11		—		��		—		5		—		31
Total Consumer Loans (1)	$	662	$	901	$	396	$	301	$	255	$	481	$	1,043	$	70	$	4,109

(1) Excludes loans carried under the fair value option.

Loan-to-value ratios primarily impact the allowance on mortgages within the consumer loan portfolio. The following table presents the amortized cost in residential first mortgages and home equity based on loan-to-value ratios:


																Revolving Loans Converted to Term Loans Amortized Cost Basis																			Revolving Loans Converted to Term Loans Amortized Cost Basis
		LTV Band												Revolving Loans Amortized Cost Basis				Total			LTV Band												Revolving Loans Amortized Cost Basis				Total
		Amortized Cost Basis by Closing Year																			Amortized Cost Basis by Closing Year
As of March 31, 2021		2021		2020		2019		2018		2017		Prior
As of September 30, 2021																				As of September 30, 2021	2021		2020		2019		2018		2017		Prior		Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total
Consumer Loans	Consumer Loans	(Dollars in millions)																		Consumer Loans	(Dollars in millions)
Residential First Mortgage	Residential First Mortgage																			Residential First Mortgage
>90	>90	$	21	$	86	$	231	$	102	$	29	$	21	$	0	$	0	$	490	>90	$	82	$	76	$	160	$	67	$	19	$	19	$	—			$	423
71-90	71-90	29		141		123		51		70		273		0		0		687		71-90	104		89		76		32		44		207		—		—		552
55-70	55-70	51		55		51		21		69		183		1		0		431		55-70	56		32		33		14		48		135		—		—		318
<55	<55	7		23		40		23		58		122		93		8		374		<55	30		22		29		17		39		83		82		16		318
Home Equity	Home Equity																			Home Equity
>90	>90	0		0		0		0		1		11		0		0		12		>90	—		—		—		—		1		7		—		—		8
71-90	71-90	1		4		21		8		3		8		511		23		579		71-90	2		3		14		5		2		7		395		37		465
<=70	<=70	0		2		6		3		1		3		165		9		189		<=70	1		2		4		2		1		3		151		18		182
Total (1)	Total (1)	$	109	$	311	$	472	$	208	$	231	$	621	$	770	$	40	$	2,762	Total (1)	$	275	$	224	$	316	$	137	$	154	$	461	$	628	$	71	$	2,266

(1)Excludes loans carried under the fair value option.


															Revolving Loans Converted to Term Loans Amortized Cost Basis
	LTV Band												Revolving Loans Amortized Cost Basis				Total
	Amortized Cost Basis by Closing Year
As of December 31, 2020	2020		2019		2018		2017		2016		Prior
Consumer Loans	(Dollars in millions)
Residential first mortgage
>90	$	84	$	260	$	123	$	35	$	3	$	19	$	—	$	—	$	524
71-90	169		180		66		99		72		238		—		—		824
55-70	83		60		22		82		96		122		—		—		465
<55	26		48		26		76		81		73		93		15		438
Home Equity
>90	—		—		—		1		1		10		—		—		12
71-90	5		24		10		4		1		9		548		33		634
<=70	2		7		3		1		—		4		175		16		208
Total (1)	$	369	$	579	$	250	$	298	$	254	$	475	$	816	$	64	$	3,105

(1)Excludes loans carried under the fair value option.

Commercial Loans

Risk rating and the average loan duration have the most significant impact on the ACL for commercial loans. Additional factors which impact the ACL are debt-service-coverage ratio, loan-to-value ratio, interest-coverage ratio and leverage ratio.

Internal audit conducts periodic examinations which serve as an independent verification of the accuracy of the ratings assigned. All loans are examined on at least an annual basis. Loan grades are based on different factors within the borrowing relationship: entity sales, debt service coverage, debt/total net worth, liquidity, balance sheet and income statement trends, Management experience, business stability, financing structure, and financial reporting requirements. The underlying collateral is also rated based on the specific type of collateral and corresponding LTV. The combination of the borrower and collateral risk ratings results in the final risk rating for the borrowing relationship.

5760

Based on the most recent credit analysis performed, the amortized cost basis, by risk category for each class of loans within the commercial portfolio, is as follows:



															Revolving Loans Converted to Term Loans Amortized Cost Basis				December 31, 2020
	Term Loans												Revolving Loans Amortized Cost Basis				Total
	Amortized Cost Basis by Closing Year
As of September 30, 2021	2021		2020		2019		2018		2017		Prior
Commercial Loans	(Dollars in million)
Commercial real estate
Pass	$	330	$	294	$	621	$	335	$	252	$	372	$	826	$	—	$	3,030	$	2,805
Watch	—		5		8		23		72		52		—		—		160		166
Special mention	—		—		3		—		—		—		1		—		4		53
Substandard	—		—		—		—		22		—		—		—		22		37
Commercial and industrial
Pass	122		87		176		77		96		14		682		—		1,254		1,200
Watch	—		2		11		5		—		—		43		—		61		106
Special mention	—		—		—		—		—		—		—		—		—		24
Substandard	—		—		17		19		4		—		32		—		72		52
Warehouse
Pass	6,039		—		—		—		—		—		—		—		6,039		7,398
Watch	140		—		—		—		—		—		—		—		140		260
Special mention	—		—		—		—		—		—		—		—		—		—
Substandard	—		—		—		—		—		—		—		—		—		—
Total commercial loans	$	6,631	$	388	$	836	$	459	$	446	$	438	$	1,584	$	—	$	10,782	$	12,101


																																					Revolving Loans Converted to Term Loans Amortized Cost Basis				December 31, 2019
																Revolving Loans Converted to Term Loans Amortized Cost Basis							Term Loans												Revolving Loans Amortized Cost Basis				Total
		Term Loans												Revolving Loans Amortized Cost Basis				Total		December 31, 2020			Amortized Cost Basis by Closing Year
		Amortized Cost Basis by Closing Year
As of March 31, 2021		2021		2020		2019		2018		2017		Prior
As of December 31, 2020																						As of December 31, 2020	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Revolving Loans Converted to Term Loans Amortized Cost Basis		Total		December 31, 2019
Commercial Loans	Commercial Loans	(Dollars in million)																				Commercial Loans	(Dollars in million)
Commercial real estate	Commercial real estate																					Commercial real estate
Pass	Pass	$	73	$	274	$	643	$	374	$	269	$	468	$	712	$	0	$	2,813	$	2,805	Pass	$	347	$	993	$	439	$	438	$	308	$	280	$	—			$	2,805
Watch	Watch	0		23		15		27		93		49		13		0		220		166		Watch	21		19		35		51		21		19		—		—		166		24
Special mention	Special mention	0		0		1		11		0		22		0		0		34		53		Special mention	5		1		16		—		17		14		—		—		53		5
Substandard	Substandard	0		0		3		1		0		0		13		0		17		37		Substandard	—		11		1		25		—		—		—		—		37		5
Commercial and industrial	Commercial and industrial																					Commercial and industrial
Pass	Pass	43		109		215		93		80		35		645		0		1,220		1,200		Pass	319		425		163		149		54		71		19		—		1,200		1,533
Watch	Watch	0		1		10		24		25		0		44		0		104		106		Watch	3		48		28		25		—		2		—		—		106		72
Special mention	Special mention	0		0		18		10		3		0		22		0		53		24		Special mention	1		—		14		9		—		—		—		—		24		24
Substandard	Substandard	1		0		8		10		2		0		26		0		47		52		Substandard	22		11		15		4		—		—		—		—		52		5
Warehouse	Warehouse																					Warehouse
Pass	Pass	6,301		0		0		0		0		0		0		0		6,301		7,398		Pass	7,398		—		—		—		—		—		—		—		7,398		2,556
Watch	Watch	250		0		0		0		0		0		0		0		250		260		Watch	260		—		—		—		—		—		—		—		260		189
Special mention	Special mention	0		0		0		0		0		0		0		0		0		0		Special mention	—		—		—		—		—		—		—		—		—		15
Substandard	Substandard	0		0		0		0		0		0		0		0		0		0		Substandard	—		—		—		—		—		—		—		—		—		—
Total commercial loans	Total commercial loans	$	6,668	$	407	$	913	$	550	$	472	$	574	$	1,475	$	0	$	11,059	$	12,101	Total commercial loans	$	8,376	$	1,508	$	711	$	701	$	400	$	386	$	19	$	—	$	12,101	$	7,222

Note 5 - Loans with Government Guarantees

Substantially all LGG are insured or guaranteed by the FHA or the U.S. Department of Veterans Affairs. ~~FHA~~Nonperforming repurchased loans in this portfolio earn interest at a rate based upon the 10-year U.S. Treasury note rate atfrom the time the underlying loan becomes 60 days delinquent until the loan is conveyed to HUD (if foreclosure timelines are met), which is not paid by the FHA ~~or the U.S. Department of Veterans Affairs~~ until claimed. ~~When~~The Bank has a unilateral option to repurchase loans sold to GNMA if the loan is due, but unpaid, for three consecutive months (typically referred to as 90 days past due) and can recover losses through a claims process from the ~~loan is required to be re-recognized on the balance sheet by the MSR owner.~~guarantor. These loans are recorded in LGG and the liability to repurchase the loans is recorded as loans with government guarantees repurchase options on the Consolidated Statements of Financial Condition. This resulted in ~~$1.8~~$0.2 billion of repurchase options as of ~~March 31,~~September 30, 2021, a ~~$0.1~~$1.7 billion decrease ~~from~~compared to a balance of $1.9 billion as of December 31, 2020. Certain loans within our portfolio may be subject to indemnifications and insurance limits which expose us to limited credit risk. We have reserved for these risks within other assets and as a component of our ACL on residential first mortgages.

At ~~March 31,~~September 30, 2021 and December 31, 2020, LGG totaled $1.9 billion and $2.5 ~~billion.~~billion, respectively.

Repossessed assets and the associated claims related to government guaranteed loans are recorded in other assets and totaled ~~$14~~$7 million and $17 million, at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively.

Note 6 - Variable Interest Entities

We have 0no consolidated VIEs as of ~~March 31,~~September 30, 2021 and December 31, 2020.

In connection with our non-QM securitization activities, we have retained a 5 percent interest in the investment securities of certain trusts ("other MBS") and are contracted as the ~~subservicer~~servicer of the underlying loans, compensated based on market rates, which constitutes a continuing involvement in these trusts. Although we have a variable interest in these securitization trusts, we are not their primary beneficiary due to the relative size of our investment in comparison to the total amount of securities issued by the VIE and our inability to direct activities that most significantly impact the VIE’s economic performance. As a result, we have not consolidated the assets and liabilities of the VIE in our Consolidated Statements of Financial Condition. The Bank’s maximum exposure to loss is limited to our investment in the VIE, as well as the standard representations and warranties made in conjunction with the loan transfer. See Note 2 - Investment Securities and Note 16 - Fair Value Measurements, for additional information.

Note 7 - Mortgage Servicing Rights

We have investments in MSRs that result from the sale of loans to the secondary market for which we retain the servicing. We account for MSRs at their fair value. A primary risk associated with MSRs is the potential reduction in fair value as a result of higher than anticipated prepayments due to loan refinancing prompted, in part, by declining interest rates or government intervention. Conversely, these assets generally increase in value in a rising interest rate environment to the extent that prepayments are slower than anticipated. We utilize derivatives as economic hedges to offset changes in the fair value of the MSRs resulting from the actual or anticipated changes in prepayments stemming from changing interest rate environments. There is also a risk of valuation decline due to higher than expected default rates, which we do not believe can be effectively managed using derivatives. For further information regarding the derivative instruments utilized to manage our MSR risks, see Note 8 - Derivative Financial Instruments.

Changes in the fair value of residential first mortgage MSRs were as follows:


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Dollars in millions)					(Dollars in millions)
Balance at beginning of period	Balance at beginning of period	$	329	$	291	Balance at beginning of period	$	342	$	261	$	329	$	291
Additions from loans sold with servicing retained	Additions from loans sold with servicing retained	65		40		Additions from loans sold with servicing retained	67		85		196		209
Reductions from sales	Reductions from sales	0		(36)		Reductions from sales	(62)		—		(158)		(46)
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (1)	Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (1)	(39)		(22)		Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (1)	(14)		(25)		(85)		(74)
Changes in estimates of fair value due to interest rate risk (1) (2)	Changes in estimates of fair value due to interest rate risk (1) (2)	73		(50)		Changes in estimates of fair value due to interest rate risk (1) (2)	7		2		58		(57)
Fair value of MSRs at end of period	Fair value of MSRs at end of period	$	428	$	223	Fair value of MSRs at end of period	$	340	$	323	$	340	$	323

(1)Changes in fair value are included within net return on mortgage servicing rights on the Consolidated Statements of Operations.

(2)Represents estimated MSR value change resulting primarily from market-driven changes which we manage through the use of derivatives.

The following table summarizes the hypothetical effect on the fair value of servicing rights using adverse changes of 10 percent and 20 percent to the weighted average of certain significant assumptions used in valuing these assets:


		March 31, 2021							December 31, 2020								September 30, 2021							December 31, 2020
					Fair value							Fair value								Fair value							Fair value
		Actual			10% adverse change		20% adverse change		Actual			10% adverse change		20% adverse change			Actual			10% adverse change		20% adverse change		Actual			10% adverse change		20% adverse change
		(Dollars in millions)															(Dollars in millions)
Option adjusted spread	Option adjusted spread	8.75		%	$	419	$	410	7.98		%	$	321	$	313	Option adjusted spread	8.38		%	$	331	$	322	7.98		%	$	321	$	313
Constant prepayment rate	Constant prepayment rate	8.66		%	411		394		10.53		%	305		283		Constant prepayment rate	9.07		%	323		307		10.53		%	305		283
Weighted average cost to service per loan	Weighted average cost to service per loan	$	80.65		424		420		$	81.24		325		321		Weighted average cost to service per loan	$	79.61		336		332		$	81.24		325		321

The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. Changes in fair value based on adverse changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. To isolate the effect of the specified change, the fair value shock analysis is consistent with the identified adverse change, while holding all other assumptions constant. In practice, a change in one assumption generally impacts other assumptions, which may either magnify or counteract the effect of the change. For further information on the fair value of MSRs, see Note 16 - Fair Value Measurements.

Contractual servicing and subservicing fees. Contractual servicing and subservicing fees, including late fees and other ancillary income are presented below. Contractual servicing fees are included within net return on mortgage servicing rights on the Consolidated Statements of Operations. Contractual subservicing fees, including late fees and other ancillary income, are included within loan administration income on the Consolidated Statements of Operations. Subservicing fee income is recorded for fees earned on subserviced loans, net of third party subservicing costs.

The following table summarizes income and fees associated with owned MSRs:


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Dollars in millions)					(Dollars in millions)
Net return on mortgage servicing rights
Net return (loss) on mortgage servicing rights						Net return (loss) on mortgage servicing rights
Servicing fees, ancillary income and late fees (1)	Servicing fees, ancillary income and late fees (1)	$	31	$	21	Servicing fees, ancillary income and late fees (1)	$	27	$	30	$	87	$	75
Decreases in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other	Decreases in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other	(39)		(22)		Decreases in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other	(14)		(25)		(85)		(74)
Changes in fair value due to interest rate risk	Changes in fair value due to interest rate risk	73		(50)		Changes in fair value due to interest rate risk	7		2		58		(57)
Gain (loss) on MSR derivatives (2)	Gain (loss) on MSR derivatives (2)	(65)		58		Gain (loss) on MSR derivatives (2)	(5)		4		(43)		68
Net transaction costs	Net transaction costs	0		(1)		Net transaction costs	(6)		1		(13)		(2)
Total return included in net return on mortgage servicing rights	Total return included in net return on mortgage servicing rights	$	0	$	6	Total return included in net return on mortgage servicing rights	$	9	$	12	$	4	$	10

(1)Servicing fees are recorded on an accrual basis. Ancillary income and late fees are recorded on a cash basis.

(2)Changes in the derivatives utilized as economic hedges to offset changes in fair value of the MSRs.

The following table summarizes income and fees associated with our mortgage loans subserviced for others:


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Dollars in millions)					(Dollars in millions)
Loan administration income on mortgage loans subserviced	Loan administration income on mortgage loans subserviced					Loan administration income on mortgage loans subserviced
Servicing fees, ancillary income and late fees (1)	Servicing fees, ancillary income and late fees (1)	$	32	$	31	Servicing fees, ancillary income and late fees (1)	$	36	$	33	$	101	$	94
Charges on subserviced custodial balances (2)	Charges on subserviced custodial balances (2)	(3)		(16)		Charges on subserviced custodial balances (2)	(3)		(3)		(8)		(26)
Other servicing charges	Other servicing charges	(3)		(3)		Other servicing charges	(3)		(4)		(8)		(9)
Total income on mortgage loans subserviced, included in loan administration	Total income on mortgage loans subserviced, included in loan administration	$	26	$	12	Total income on mortgage loans subserviced, included in loan administration	$	30	$	26	$	85	$	59

(1)Servicing fees are recorded on an accrual basis. Ancillary income and late fees are recorded on cash basis.

(2)Charges on subserviced custodial balances represent interest due to the MSR owner.

Note 8 - Derivative Financial Instruments

Derivative financial instruments are recorded at fair value in other assets and other liabilities on the Consolidated Statements of Financial Condition. Our policy is to present our derivative assets and derivative liabilities on the Consolidated Statements of Financial Condition on a gross basis, even when provisions allowing for set-off are in place. However, for derivative contracts cleared through certain central clearing parties, variation margin payments are recognized as settlements. We are exposed to non-performance risk by the counterparties to our various derivative financial instruments. A majority of our derivatives are centrally cleared through a Central Counterparty Clearing House or consist of residential mortgage interest rate lock commitments further limiting our exposure to non-performance risk. We believe that the non-performance risk inherent in our remaining derivative contracts is minimal based on credit standards and the collateral provisions of the derivative agreements.

Derivatives not designated as hedging instruments: We maintain a derivative portfolio of interest rate swaps, futures and forward commitments used to manage exposure to changes in interest rates, MSR asset values and to meet the needs of customers. We also enter into interest rate lock commitments, which are commitments to originate mortgage loans whereby the interest rate on the loan is determined prior to funding and the customers have locked into that interest rate. Market risk on interest rate lock commitments and mortgage LHFS is managed using corresponding forward sale commitments. Changes in the fair value of derivatives not designated as hedging instruments are recognized on the Consolidated Statements of Operations.

Derivatives designated as hedging instruments: We have designated certain interest rate swaps as fair value hedges of investment securities AFS and residential first mortgage LHFI using the last-of-layer method. Cash flows and the profit impact associated with designated hedges are reported in the same category as the underlying hedged item.

We have also designated certain interest rate swaps as cash flow hedges on LIBOR based variable interest payments on certain custodial deposits. Changes in the fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income on the Consolidated Statements of Financial Condition and reclassified into interest expense in the same period in which the hedge transaction is recognized in earnings. We had ~~$17~~$11 million (net-of-tax) of unrealized gains and $5 million (net-of-tax) of unrealized losses on derivatives classified as cash flow hedges recorded in AOCI as of ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. The estimated amount to be reclassified from other comprehensive income into earnings during the next 12 months represents $3 million of losses (net-of-tax).

Derivatives that are designated in hedging relationships are assessed for effectiveness using regression analysis at inception and qualitatively thereafter, unless regression analysis is deemed necessary. All designated hedge relationships were and are expected to be highly effective as of ~~March 31,~~September 30, 2021.

The following tables present the notional amount, estimated fair value and maturity of our derivative financial instruments:


		March 31, 2021 (1)						September 30, 2021 (1)
		Notional Amount		Fair Value (2)		Expiration Dates		Notional Amount		Fair Value (2)		Expiration Dates
		(Dollars in millions)						(Dollars in millions)
Derivatives in cash flow hedge relationships:	Derivatives in cash flow hedge relationships:						Derivatives in cash flow hedge relationships:
Assets
Liabilities							Liabilities
Interest rate swaps on custodial deposits	Interest rate swaps on custodial deposits	$	800	$	1	2026-2027	Interest rate swaps on custodial deposits	$	800	$	1	2026-2027
Derivatives in fair value hedge relationships:	Derivatives in fair value hedge relationships:						Derivatives in fair value hedge relationships:
Assets	Assets						Assets
Interest rate swaps on AFS securities	Interest rate swaps on AFS securities	$	450	$	0	2022-2025	Interest rate swaps on AFS securities	$	100	$	—	2022

Liabilities							Liabilities

Interest rate swaps on AFS securities							Interest rate swaps on AFS securities	$	350	$	—	2024-2025
Interest rate swaps on HFI residential first mortgages	Interest rate swaps on HFI residential first mortgages	100		0		2024	Interest rate swaps on HFI residential first mortgages	100		—		2024
Total derivative assets		$	1,350	$	1
Total							Total	$	450	$	—
Derivatives not designated as hedging instruments:	Derivatives not designated as hedging instruments:						Derivatives not designated as hedging instruments:
Assets	Assets						Assets
Futures	Futures	$	385	$	0	2021-2023	Futures	$	1,042	$	—	2021-2023
Mortgage-backed securities forwards	Mortgage-backed securities forwards	11,448		233		2021	Mortgage-backed securities forwards	7,097		51		2021
Rate lock commitments	Rate lock commitments	8,176		89		2021	Rate lock commitments	7,192		86		2021-2022
Interest rate swaps and swaptions	Interest rate swaps and swaptions	2,772		69		2021-2030	Interest rate swaps and swaptions	3,238		67		2021-2051
Total derivative assets		$	22,781	$	391
Total							Total	$	18,569	$	204
Liabilities	Liabilities						Liabilities

Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	1,089	$	30	2021	Mortgage-backed securities forwards	$	3,242	$	24	2021
Rate lock commitments	Rate lock commitments	1,708		15		2021	Rate lock commitments	444		1		2021-2022
Interest rate swaps	Interest rate swaps	1,862		9		2021-2051	Interest rate swaps	1,482		5		2020-2050
Total derivative liabilities		$	4,659	$	54
Total							Total	$	5,168	$	30

(1)Variation margin pledged to, or received from, a Central Counterparty Clearing House to cover the prior day's fair value of open positions is considered a settlement of the derivative position for accounting purposes.

(2)Derivative assets and liabilities are included in other assets and other liabilities on the Consolidated Statements of Financial Condition, respectively.

6165


		December 31, 2020 (1)						December 31, 2020 (1)
		Notional Amount		Fair Value (2)		Expiration Dates		Notional Amount		Fair Value (2)		Expiration Dates
		(Dollars in millions)						(Dollars in millions)
Derivatives in cash flow hedge relationships:	Derivatives in cash flow hedge relationships:						Derivatives in cash flow hedge relationships:
Liabilities	Liabilities						Liabilities
Interest rate swaps on custodial deposits	Interest rate swaps on custodial deposits	$	800	1		2026-2027	Interest rate swaps on custodial deposits	$	800	1		2026-2027
Derivatives in fair value hedge relationships:	Derivatives in fair value hedge relationships:						Derivatives in fair value hedge relationships:
Liabilities	Liabilities						Liabilities
Interest rate swaps on HFI residential first mortgages	Interest rate swaps on HFI residential first mortgages	100		0		2024	Interest rate swaps on HFI residential first mortgages	$	100	$	—	2024
Interest rate swaps on AFS securities	Interest rate swaps on AFS securities	450		0		2022-2025	Interest rate swaps on AFS securities	450		—		2022-2025
Total hedge accounting swaps		$	1,350	$	1
Total							Total	$	1,350	$	1
Derivatives not designated as hedging instruments:	Derivatives not designated as hedging instruments:						Derivatives not designated as hedging instruments:
Assets	Assets						Assets
Futures	Futures	$	1,346	$	0	2021-2023	Futures	$	1,346	$	—	2021-2023
Mortgage-backed securities forwards	Mortgage-backed securities forwards	749		14		2021	Mortgage-backed securities forwards	749		14		2021
Rate lock commitments	Rate lock commitments	10,587		208		2021	Rate lock commitments	10,587		208		2021
Interest rate swaps and swaptions	Interest rate swaps and swaptions	1,481		59		2021-2051	Interest rate swaps and swaptions	1,481		59		2021-2051
Total derivative assets		$	14,163	$	281
Total							Total	$	14,163	$	281
Liabilities	Liabilities						Liabilities
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	11,194	$	98	2021	Mortgage-backed securities forwards	$	11,194	$	98	2021
Rate lock commitments	Rate lock commitments	115		0		2021	Rate lock commitments	115		—		2021
Interest rate swaps and swaptions	Interest rate swaps and swaptions	1,305		4		2021-2030	Interest rate swaps and swaptions	1,305		4		2021-2030
Total derivative liabilities		$	12,614	$	102
Total							Total	$	12,614	$	102

(1)Variation margin pledged to or received from a Central Counterparty Clearing House to cover the prior day's fair value of open positions, is considered a settlement of the derivative position for accounting purposes.

(2)Derivative assets and liabilities are included in other assets and other liabilities on the Consolidated Statements of Financial Condition, respectively.

6266

The following tables present the derivatives subject to a master netting arrangement, including the cash pledged as collateral:


				Gross Amounts Netted in the Statements of Financial Condition		Net Amount Presented in the Statements of Financial Condition		Gross Amounts Not Offset in the Statements of Financial Condition							Gross Amounts Netted in the Statements of Financial Condition		Net Amount Presented in the Statements of Financial Condition		Gross Amounts Not Offset in the Statements of Financial Condition
		Gross Amount						Financial Instruments		Cash Collateral			Gross Amount						Financial Instruments		Cash Collateral
		(Dollars in millions)											(Dollars in millions)
March 31, 2021
September 30, 2021												September 30, 2021
Derivatives designated as hedging instruments:	Derivatives designated as hedging instruments:											Derivatives designated as hedging instruments:
Assets	Assets											Assets
Interest rate swaps on AFS securities	Interest rate swaps on AFS securities	$	0	$	0	$	0	$	0	$	4	Interest rate swaps on AFS securities	$	—	$	—	$	—	$	—	$	1

Total derivative assets												Total derivative assets	$	—	$	—	$	—	$	—	$	1
Liabilities												Liabilities
Interest rate swaps on AFS securities												Interest rate swaps on AFS securities	$	—	$	—	$	—	$	—	$	3
Interest rate swaps on custodial deposits	Interest rate swaps on custodial deposits	1		0		1		0		7		Interest rate swaps on custodial deposits	1		—		1		—		7
Interest rate swaps on HFI residential first mortgages	Interest rate swaps on HFI residential first mortgages	0		0		0		0		1		Interest rate swaps on HFI residential first mortgages	—		—		—		—		1
Total derivative assets		$	1	$	0	$	1	$	0	$	12
Total derivative liabilities												Total derivative liabilities	$	1	$	—	$	1	$	—	$	11

Derivatives not designated as hedging instruments:	Derivatives not designated as hedging instruments:											Derivatives not designated as hedging instruments:
Assets	Assets											Assets
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	233	$	0	$	233	$	0	$	172	Mortgage-backed securities forwards	$	51	$	—	$	51	$	—	$	45
Interest rate swaps		69		0		69		0		4
Interest rate swaps and swaptions (1)												Interest rate swaps and swaptions (1)	67		—		67		—		6
Total derivative assets	Total derivative assets	$	302	$	0	$	302	$	0	$	176	Total derivative assets	$	118	$	—	$	118	$	—	$	51
Liabilities	Liabilities											Liabilities
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	30	$	0	$	30	$	0	$	6	Mortgage-backed securities forwards	$	24	$	—	$	24	$	—	$	10
Interest rate swaps and swaptions (1)		9		0		9		0		31
Interest rate swaps												Interest rate swaps	5		—		5		—		31
Total derivative liabilities	Total derivative liabilities	$	39	$	0	$	39	$	0	$	37	Total derivative liabilities	$	29	$	—	$	29	$	—	$	41

December 31, 2020	December 31, 2020											December 31, 2020
Derivatives designated as hedging instruments:	Derivatives designated as hedging instruments:											Derivatives designated as hedging instruments:
Liabilities	Liabilities											Liabilities
Interest rate swaps on AFS securities	Interest rate swaps on AFS securities	$	0	$	0	$	0	$	0	$	5	Interest rate swaps on AFS securities	$	—	$	—	$	—	$	—	$	5
Interest rate swaps on HFI residential first mortgages	Interest rate swaps on HFI residential first mortgages	0		0		0		0		1		Interest rate swaps on HFI residential first mortgages	—		—		—		—		1
Interest rate swaps on custodial deposits	Interest rate swaps on custodial deposits	1		0		1		0		8		Interest rate swaps on custodial deposits	1		—		1		—		8
Total derivative liabilities	Total derivative liabilities	$	1	$	0	$	1	$	0	$	14	Total derivative liabilities	$	1	$	—	$	1	$	—	$	14

Derivatives not designated as hedging instruments:	Derivatives not designated as hedging instruments:											Derivatives not designated as hedging instruments:
Assets	Assets											Assets
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	14	$	0	$	14	$	0	$	0	Mortgage-backed securities forwards	$	14	$	—	$	14	$	—	$	—
Interest rate swaps	Interest rate swaps	59		0		59		0		6		Interest rate swaps	59		—		59		—		6
Total derivative assets	Total derivative assets	$	73	$	0	$	73	$	0	$	6	Total derivative assets	$	73	$	—	$	73	$	—	$	6
Liabilities	Liabilities											Liabilities
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	98	$	0	$	98	$	0	$	68	Mortgage-backed securities forwards	$	98	$	—	$	98	$	—	$	68
Interest rate swaps and swaptions (1)	Interest rate swaps and swaptions (1)	4		0		4		0		26		Interest rate swaps and swaptions (1)	4		—		4		—		26
Total derivative liabilities	Total derivative liabilities	$	102	$	0	$	102	$	0	$	94	Total derivative liabilities	$	102	$	—	$	102	$	—	$	94

(1)Variation margin pledged to or received from a Central Counterparty Clearing House to cover the prior day's fair value of open positions, is considered settlement of the derivative position for accounting purposes.

Losses of $1 million and $0$3 million on fair value hedging relationships of AFS securities were recorded in interest income for the three and nine months ended ~~March 31, 2021~~September 30, 2021. Losses of $1 million on fair value hedging relationships of AFS securities were recorded in interest income for the three and ~~March 31, 2020, respectively.~~nine months ended September 30, 2020.

Losses of $1 million and $0$3 million on cash flow hedging relationships of custodial deposits were reclassified from AOCI into loan administration income during the three and nine months ended ~~March 31,~~September 30, 2021, respectively. Losses of $1 million and ~~March 31,~~$2 million on cash flow hedging relationships of custodial deposits were reclassified from AOCI into loan administration income during the three and nine months ended September 30, 2020, respectively.

Gains and losses on fair value hedging relationships of HFI residential first mortgages for the three and nine months ended ~~March 31,~~September 30, 2021 and ~~March 31,~~September 30, 2020 were de-minimis.

The fair value basis adjustment on our hedged AFS securities is included in investment securities available-for-sale on our Consolidated Statements of Financial Condition. The carrying amount of our hedged securities was ~~$1,440 million~~$1.1 billion at ~~March 31,~~September 30, 2021 and ~~$1,680 million~~$1.7 billion at December 31, 2020 of which $1$0.2 million and $6 million, respectively, were due to the fair value hedge relationship. The closed portfolio of AFS securities designated in this last layer method hedge was ~~$1,399 million~~$1.1 billion par (amortized cost of ~~$1,397 million)~~$1.1 billion) at ~~March 31,~~September 30, 2021 and ~~$1,615 million~~$1.6 billion par (amortized cost of ~~$1,612 million)~~$1.6 billion) at December 31, 2020 of which we have designated $450 million ~~and $450 million~~ at ~~March 31,~~both September 30, 2021 and December 31, ~~2020, respectively.~~2020.

The fair value basis adjustment on our hedged fair HFI residential first mortgages is included in LHFI on our Consolidated Statements of Financial Condition. The carrying amount of our hedged loans was ~~$221~~$191 million at ~~March 31,~~September 30, 2021 of which a de-minimis amount is due to the fair value hedge relationship. We have designated $100 million of this closed portfolio of loans in a hedging relationship as of ~~March 31,~~September 30, 2021. The carrying amount of our hedged loans was $240 million at December 31, 2020 of which $1 million was due to the fair value hedge relationship. We designated $100 million of this closed portfolio of loans in a hedging relationship at December 31, 2020.

At ~~March 31,~~September 30, 2021, we pledged a total of ~~$53~~$58 million related to derivative financial instruments, consisting of ~~$23~~$29 million of cash collateral on derivative liabilities and ~~$30~~$29 million of maintenance margin on centrally cleared derivatives. We had an obligation to return a total of ~~$172~~$45 million of cash collateral on derivative assets at ~~March 31,~~September 30, 2021. We pledged a total of $114 million related to derivative financial instruments, consisting of $84 million of cash collateral on derivatives and $30 million of maintenance margin on centrally cleared derivatives and had a de-minimis obligation to return cash on derivative assets at December 31, 2020. Within the Consolidated Statements of Financial Condition, the collateral related to derivative activity is included in other assets and other liabilities and the cash pledged as maintenance margin is restricted and included in other assets.

The following table presents net gain recognized in income on derivative instruments, net of the impact of offsetting positions:


			Three Months Ended March 31,						Three Months Ended September 30,				Nine Months Ended September 30,
			2021		2020				2021		2020		2021		2020
			(Dollars in millions)						(Dollars in millions)
Derivatives not designated as hedging instruments:	Derivatives not designated as hedging instruments:	Location of gain (loss)					Derivatives not designated as hedging instruments:	Location of gain (loss)
Futures	Futures	Net return on mortgage servicing rights	$	0	$	1	Futures	Net return on mortgage servicing rights	$	—	$	—	$	—	$	1
Interest rate swaps and swaptions	Interest rate swaps and swaptions	Net return on mortgage servicing rights	(47)		38		Interest rate swaps and swaptions	Net return on mortgage servicing rights	(3)		(2)		(30)		39
Mortgage-backed securities forwards	Mortgage-backed securities forwards	Net return on mortgage servicing rights	(18)		19		Mortgage-backed securities forwards	Net return on mortgage servicing rights	(1)		5		(12)		28
Rate lock commitments and MSR forwards	Rate lock commitments and MSR forwards	Net gain on loan sales	162		(100)		Rate lock commitments and MSR forwards	Net gain on loan sales	23		70		8		190
Interest rate swaps (1)	Interest rate swaps (1)	Other noninterest income	1		0		Interest rate swaps (1)	Other noninterest income	—		—		2		1
Total derivative gain (loss)	Total derivative gain (loss)		$	98	$	(42)	Total derivative gain (loss)		$	19	$	73	$	(32)	$	259

(1)Includes customer-initiated commercial interest rate swaps.

Note 9 - Borrowings

Federal Home Loan Bank Advances and Other Borrowings

The following is a breakdown of our FHLB advances and other borrowings outstanding:


		March 31, 2021				December 31, 2020					September 30, 2021				December 31, 2020
		Amount		Rate		Amount		Rate			Amount		Rate		Amount		Rate
		(Dollars in millions)									(Dollars in millions)
Short-term fixed rate term advances	Short-term fixed rate term advances	$	2,415	0.17	%	$	3,415	0.20	%	Short-term fixed rate term advances	$	1,095	0.18	%	$	3,415	0.20	%
Short-term variable rate term advances										Short-term variable rate term advances	0		—	%	—		—	%
Other short-term borrowings (1)	Other short-term borrowings (1)	330		0.05	%	485		0.08	%	Other short-term borrowings (1)	775		0.13	%	485		0.08	%
Total short-term Federal Home Loan Bank advances and other borrowings	Total short-term Federal Home Loan Bank advances and other borrowings	2,745				3,900				Total short-term Federal Home Loan Bank advances and other borrowings	1,870				3,900
Long-term fixed rate advances (2)	Long-term fixed rate advances (2)	1,200		1.03	%	1,200		1.03	%	Long-term fixed rate advances (2)	1,400		0.90	%	1,200		1.03	%
Total long-term Federal Home Loan Bank advances		1,200				1,200
Total Federal Home Loan Bank advances and other borrowings	Total Federal Home Loan Bank advances and other borrowings	$	3,945			$	5,100			Total Federal Home Loan Bank advances and other borrowings	$	3,270			$	5,100

(1)Includes borrowings under overnight federal funds purchased lines with other Federal Reserve member institutions.

(2)~~There was 0~~Includes the current portion of fixed rate advances of $200 million and $0 at ~~both March 31,~~September 30, 2021 and December 31, ~~2020.~~2020, respectively.

The following table contains detailed information on our FHLB advances and other borrowings:


		Three Months Ended March 31,							Three Months Ended September 30,						Nine Months Ended September 30,
		2021			2020				2021			2020			2021			2020
		(Dollars in millions)							(Dollars in millions)
Maximum outstanding at any month end	Maximum outstanding at any month end	$	4,737		$	6,841		Maximum outstanding at any month end	$	5,595		$	4,388		$	5,595		$	6,841
Average outstanding balance	Average outstanding balance	$	3,979		$	4,359		Average outstanding balance	$	4,080		$	3,528		$	3,894		$	4,234
Average remaining borrowing capacity	Average remaining borrowing capacity	$	5,484		$	4,977		Average remaining borrowing capacity	$	5,705		$	5,494		$	5,495		$	5,249
Weighted average interest rate	Weighted average interest rate	0.43		%	1.32		%	Weighted average interest rate	0.42		%	0.48		%	0.43		%	0.76		%

The following table outlines the maturity dates of our FHLB advances and other borrowings:


		March 31, 2021			September 30, 2021
		(Dollars in millions)			(Dollars in millions)
2021	2021	$	2,745	2021	$	1,870
2022	2022	200		2022	200
2023	2023	500		2023	500
2024	2024	100		2024	100
Thereafter	Thereafter	400		Thereafter	600
Total	Total	$	3,945	Total	$	3,270

Parent Company Senior Notes, Subordinated Notes and Trust Preferred Securities

The following table presents long-term debt, net of debt issuance costs:


		March 31, 2021				December 31, 2020					September 30, 2021				December 31, 2020
		Amount		Interest Rate		Amount		Interest Rate			Amount		Interest Rate		Amount		Interest Rate
		(Dollars in millions)									(Dollars in millions)
Senior Notes	Senior Notes									Senior Notes
Senior notes, matures 2021		$	0	0	%	$	246	6.125	%
Senior notes, settled 2021										Senior notes, settled 2021	$	—	—	%	$	246	6.125	%
Subordinated Notes	Subordinated Notes									Subordinated Notes
Notes, matures 2030	Notes, matures 2030	149		4.125	%	148		4.125	%	Notes, matures 2030	149		4.125	%	148		4.125	%
Trust Preferred Securities	Trust Preferred Securities									Trust Preferred Securities
Floating Three Month LIBOR Plus:	Floating Three Month LIBOR Plus:									Floating Three Month LIBOR Plus:
3.25%, matures 2032	3.25%, matures 2032	26		3.45	%	26		3.50	%	3.25%, matures 2032	26		3.38	%	26		3.50	%
3.25%, matures 2033	3.25%, matures 2033	26		3.49	%	26		3.49	%	3.25%, matures 2033	26		3.38	%	26		3.49	%
3.25%, matures 2033	3.25%, matures 2033	26		3.45	%	26		3.49	%	3.25%, matures 2033	26		3.38	%	26		3.49	%
2.00%, matures 2035	2.00%, matures 2035	26		2.24	%	26		2.24	%	2.00%, matures 2035	26		2.13	%	26		2.24	%
2.00%, matures 2035	2.00%, matures 2035	26		2.24	%	26		2.24	%	2.00%, matures 2035	26		2.13	%	26		2.24	%
1.75%, matures 2035	1.75%, matures 2035	51		1.93	%	51		1.97	%	1.75%, matures 2035	51		1.87	%	51		1.97	%
1.50%, matures 2035	1.50%, matures 2035	25		1.74	%	25		1.74	%	1.50%, matures 2035	25		1.63	%	25		1.74	%
1.45%, matures 2037	1.45%, matures 2037	25		1.63	%	25		1.67	%	1.45%, matures 2037	25		1.57	%	25		1.67	%
2.50%, matures 2037	2.50%, matures 2037	16		2.68	%	16		2.72	%	2.50%, matures 2037	16		2.62	%	16		2.72	%
Total Trust Preferred Securities	Total Trust Preferred Securities	247				247				Total Trust Preferred Securities	247				247
Total other long-term debt	Total other long-term debt	$	396			$	641			Total other long-term debt	$	396			$	641

Senior Notes

On July 11, 2016, we issued $250 million of senior notes (“Senior Notes”). These notes were scheduled to mature on July 15, 2021, but we provided notice that we would be redeeming these outstanding notes on December 23, 2020. We ~~accrued for the liabilities associated with that redemption as of December 31, 2020, and~~ settled the Senior Notes on January 22, ~~2021. As~~2021 and as of ~~March 31,~~September 30, 2021 we have 0no Senior Notes outstanding.

Subordinated Notes

On October 28, 2020, we issued $150 million of Subordinated Debt (the "Notes") with a maturity date of November 1, 2030. The Notes bear interest at a fixed rate of 4.125 percent through October 31, 2025, and a variable rate tied to SOFR thereafter until maturity. We have the option to redeem all or a part of the Notes beginning on November 1, 2025, and on any subsequent interest payment date. The Notes qualify as Tier 2 capital for regulatory purposes.

Trust Preferred Securities

We sponsor 9 trust subsidiaries, which issued preferred stock to third party investors. We issued junior subordinated debt securities to those trusts, which we have included in long-term debt. The junior subordinated debt securities are the sole assets of those trusts. The trust preferred securities are callable by us at any time. Interest is payable quarterly; however, we may defer interest payments for up to 20 quarters without default or penalty. As of ~~March 31,~~September 30, 2021, we had 0no deferred interest.

Note 10 - Accumulated Other Comprehensive Income (Loss)

The following table sets forth the components in AOCI:

Three Months Ended March 31,
2021 2020
(Dollars in millions)
Investment Securities
Beginning balance $ 52 $ 1
Unrealized gain (20) 45
Less: Tax provision (5) 11
Net unrealized gain (15) 34
Other comprehensive income, net of tax (15) 34
Ending balance $ 37 $ 35
Cash Flow Hedges
Beginning balance $ (5) $ 0
Unrealized loss 26 (5)
Less: Tax benefit 5 (1)
Net unrealized loss 21 (4)
Reclassifications out of AOCI (1) 1 0
Other comprehensive loss, net of tax 22 (4)
Ending balance $ 17 $ (4)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(Dollars in millions)
Investment Securities
Beginning balance	$	35	$	56	$	52	$	1
Unrealized gain (loss)	(11)		—		(33)		72
Less: Tax provision (benefit)	(3)		—		(8)		17
Net unrealized gain (loss)	(8)		—		(25)		55
Other comprehensive income (loss), net of tax	(8)		—		(25)		55
Ending balance	$	27	$	56	$	27	$	56

Cash Flow Hedges
Beginning balance	$	10	$	(10)	$	(5)	$	—
Unrealized gain (loss)	2		—		19		(13)
Less: Tax provision (benefit)	1		—		5		(3)
Net unrealized gain (loss)	1		—		14		(10)
Reclassifications out of AOCI (1)	1		—		3		—
Less: Tax provision (benefit)	1		—		1		—
Other comprehensive income (loss), net of tax	1		—		16		(10)
Ending balance	$	11	$	(10)	$	11	$	(10)

(1)Reclassifications are reported in noninterest income on the Consolidated Statements of Operations.

Note 11 - Earnings Per Share

Basic earnings per share, excluding dilution, is computed by dividing earnings applicable to common ~~stockholders~~shareholders by the weighted average number of shares of common stock outstanding during the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised and converted into common stock or resulted in the issuance of common stock that could then share in our earnings.

The following table sets forth the computation of basic and diluted earnings per share of common stock:


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Dollars in millions, except share data)					(Dollars in millions, except share data)
Net income applicable to common stockholders		$	149	$	46
Net income applicable to common shareholders						Net income applicable to common shareholders	$	152	$	222	$	448	$	384
Weighted Average Shares	Weighted Average Shares					Weighted Average Shares
Weighted average common shares outstanding	Weighted average common shares outstanding	52,675,562		56,655,865		Weighted average common shares outstanding	52,862,288		57,032,746		52,767,923		56,827,171
Effect of dilutive securities	Effect of dilutive securities					Effect of dilutive securities
Stock-based awards	Stock-based awards	622,241		534,058		Stock-based awards	797,134		347,063		731,366		404,518
Weighted average diluted common shares	Weighted average diluted common shares	$	53,297,803	$	57,189,923	Weighted average diluted common shares	$	53,659,422	$	57,379,809	$	53,499,289	$	57,231,689
Earnings per common share	Earnings per common share					Earnings per common share
Basic earnings per common share	Basic earnings per common share	$	2.83	$	0.80	Basic earnings per common share	$	2.87	$	3.90	$	8.48	$	6.76
Effect of dilutive securities	Effect of dilutive securities					Effect of dilutive securities
Stock-based awards	Stock-based awards	(0.03)		0		Stock-based awards	(0.04)		(0.02)		(0.11)		(0.05)
Diluted earnings per common share	Diluted earnings per common share	$	2.80	$	0.80	Diluted earnings per common share	$	2.83	$	3.88	$	8.37	$	6.71

Note 12 - Stock-Based Compensation

We had stock-based compensation expense of $4$3 million and $10 million for the three and nine months ended ~~March 31,~~September 30, 2021, and $3$6 million and $14 million for the three and nine months ended ~~March 31,~~September 30, 2020.

Restricted Stock and Restricted Stock Units

The following table summarizes restricted stock and restricted stock units activity:


		Three Months Ended March 31, 2021				Three Months Ended September 30, 2021			Nine Months Ended September 30, 2021
		Shares	Weighted — Average Grant-Date Fair Value per Share			Shares	Weighted — Average Grant-Date Fair Value per Share		Shares		Weighted — Average Grant-Date Fair Value per Share
Restricted Stock and Restricted Stock Units	Restricted Stock and Restricted Stock Units				Restricted Stock and Restricted Stock Units
Non-vested balance at beginning of period	Non-vested balance at beginning of period	974,186	$	30.88	Non-vested balance at beginning of period	1,142,981	$	34.23	974,186		$	30.88
Granted	Granted	144,068	40.20		Granted	2,458	45.15		347,788		42.82
Vested	Vested	(42,449)	34.71		Vested	—	—		(135,662)		33.05
Canceled and forfeited	Canceled and forfeited	(12,520)	30.59		Canceled and forfeited	(16,239)	33.81		(57,112)		31.69
Non-vested balance at end of period	Non-vested balance at end of period	1,063,285	$	32.00	Non-vested balance at end of period	1,129,200	$	34.26	$	1,129,200	$	34.26

2017 Employee Stock Purchase Plan

The Employee Stock Purchase Plan ("2017 ESPP") was approved on March 20, 2017, by our Board and on May 23, 2017, by our shareholders. The 2017 ESPP became effective July 1, 2017, and ~~will remain effective until~~was terminated on June 30, 2021 pursuant to the Merger Agreement with NYCB as approved by the Board. A total of 800,000 shares of the Company’s common stock were reserved and authorized for issuance for purchase under the Employee Stock Purchase Plan (ESPP) of which 287,592 remain as of March 31,Board on April 24, 2021. There were ~~62,462~~106,707 shares issued under the ESPP during the ~~three~~nine months ended ~~March 31,~~September 30, 2021 and the associated compensation expense was de minimis.

Note 13 - Income Taxes

The provision for income taxes in interim periods requires us to make a best estimate of the effective tax rate expected to be applicable for the full year, adjusted for any discrete items for the applicable period. This estimated effective tax rate is then applied to interim consolidated pre-tax operating income to determine the interim provision for income taxes.

The following table presents our provision for income tax and effective tax provision rate:


		Three Months Ended March 31,							Three Months Ended September 30,				Nine Months Ended September 30,
		2021			2020				2021		2020		2021			2020
		(Dollars in millions)							(Dollars in millions)
Income before income taxes	Income before income taxes	$	194		$	56		Income before income taxes	198		295		$	581		$	499
Provision for income taxes	Provision for income taxes	45			10			Provision for income taxes	46		73		133			115
Effective tax provision rate	Effective tax provision rate	23.0		%	18.5		%	Effective tax provision rate	23.2	%	24.7	%	22.9		%	23.0		%

We believe that it is unlikely that our unrecognized tax benefits will change by a material amount during the next 12 months. We recognize interest and penalties related to unrecognized tax benefits in provision for income taxes.

Note 14 - Regulatory Matters

Regulatory Capital

We, along with the Bank, are subject to the Basel III based U.S. capital rules, including capital simplification. Under these requirements, we must meet specific capital guidelines that involve quantitative measures of the Bank’s assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Bank’s capital amounts and classifications are also subject to qualitative judgments by regulators. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that could have a material effect on the Consolidated Financial Statements.

To be categorized as "well-capitalized," the Company and the Bank must maintain minimum tangible capital, Tier 1 capital, common equity Tier 1, and total capital ratios as set forth in the table below. We, along with the Bank, are considered "well-capitalized" at both ~~March 31,~~September 30, 2021 and December 31, 2020.

The following tables present the regulatory capital requirements under the applicable Basel III based U.S. capital rules:


Flagstar Bancorp	Flagstar Bancorp	Actual				For Capital Adequacy Purposes				Well-Capitalized Under Prompt Corrective Action Provisions				Flagstar Bancorp	Actual				For Capital Adequacy Purposes				Well-Capitalized Under Prompt Corrective Action Provisions
		Amount		Ratio		Amount		Ratio		Amount		Ratio			Amount		Ratio		Amount		Ratio		Amount		Ratio
		(Dollars in millions)													(Dollars in millions)
March 31, 2021
September 30, 2021														September 30, 2021
Tier 1 capital (to adjusted avg. total assets)	Tier 1 capital (to adjusted avg. total assets)	$	2,423	8.11	%	$	1,195	4.0	%	$	1,494	5.0	%	Tier 1 capital (to adjusted avg. total assets)	$	2,709	9.72	%	$	1,115	4.0	%	$	1,393	5.0	%
Common equity Tier 1 capital (to RWA)	Common equity Tier 1 capital (to RWA)	$	2,183	10.31	%	$	952	4.5	%	$	1,376	6.5	%	Common equity Tier 1 capital (to RWA)	$	2,469	11.95	%	$	930	4.5	%	$	1,343	6.5	%
Tier 1 capital (to RWA)	Tier 1 capital (to RWA)	$	2,423	11.45	%	$	1,270	6.0	%	$	1,693	8.0	%	Tier 1 capital (to RWA)	$	2,709	13.11	%	$	1,240	6.0	%	$	1,653	8.0	%
Total capital (to RWA)	Total capital (to RWA)	$	2,790	13.18	%	$	1,693	8.0	%	$	2,116	10.0	%	Total capital (to RWA)	$	3,006	14.55	%	$	1,653	8.0	%	$	2,066	10.0	%
December 31, 2020	December 31, 2020													December 31, 2020
Tier 1 capital (to adjusted avg. total assets)	Tier 1 capital (to adjusted avg. total assets)	$	2,270	7.71	%	$	1,178	4.0	%	$	1,472	5.0	%	Tier 1 capital (to adjusted avg. total assets)	$	2,270	7.71	%	$	1,178	4.0	%	$	1,472	5.0	%
Common equity Tier 1 capital (to RWA)	Common equity Tier 1 capital (to RWA)	$	2,030	9.15	%	$	999	4.5	%	$	1,442	6.5	%	Common equity Tier 1 capital (to RWA)	$	2,030	9.15	%	$	999	4.5	%	$	1,442	6.5	%
Tier 1 capital (to RWA)	Tier 1 capital (to RWA)	$	2,270	10.23	%	$	1,331	6.0	%	$	1,775	8.0	%	Tier 1 capital (to RWA)	$	2,270	10.23	%	$	1,331	6.0	%	$	1,775	8.0	%
Total capital (to RWA)	Total capital (to RWA)	$	2,638	11.89	%	$	1,775	8.0	%	$	2,219	10.0	%	Total capital (to RWA)	$	2,638	11.89	%	$	1,775	8.0	%	$	2,219	10.0	%

Flagstar Bank Actual For Capital Adequacy Purposes Well-Capitalized Under Prompt Corrective Action Provisions
Amount Ratio Amount Ratio Amount Ratio
(Dollars in millions)
March 31, 2021
Tier 1 capital (to adjusted avg. total assets) $ 2,523 8.45 % $ 1,195 4.0 % $ 1,493 5.0 %
Common equity Tier 1 capital (to RWA) $ 2,523 11.93 % $ 951 4.5 % $ 1,374 6.5 %
Tier 1 capital (to RWA) $ 2,523 11.93 % $ 1,268 6.0 % $ 1,691 8.0 %
Total capital (to RWA) $ 2,740 12.96 % $ 1,691 8.0 % $ 2,114 10.0 %
December 31, 2020
Tier 1 capital (to adjusted avg. total assets) $ 2,390 8.12 % $ 1,177 4.0 % $ 1,472 5.0 %
Common equity Tier 1 capital (to RWA) $ 2,390 10.77 % $ 999 4.5 % $ 1,443 6.5 %
Tier 1 capital (to RWA) $ 2,390 10.77 % $ 1,332 6.0 % $ 1,775 8.0 %
Total capital (to RWA) $ 2,608 11.75 % $ 1,775 8.0 % $ 2,219 10.0 %


Flagstar Bank	Actual				For Capital Adequacy Purposes				Well-Capitalized Under Prompt Corrective Action Provisions
	Amount		Ratio		Amount		Ratio		Amount		Ratio
	(Dollars in millions)
September 30, 2021
Tier 1 capital (to adjusted avg. total assets)	$	2,619	9.40	%	$	1,114	4.0	%	$	1,393	5.0	%
Common equity Tier 1 capital (to RWA)	$	2,619	12.71	%	$	927	4.5	%	$	1,340	6.5	%
Tier 1 capital (to RWA)	$	2,619	12.71	%	$	1,237	6.0	%	$	1,649	8.0	%
Total capital (to RWA)	$	2,766	13.42	%	$	1,649	8.0	%	$	2,061	10.0	%
December 31, 2020
Tier 1 capital (to adjusted avg. total assets)	$	2,390	8.12	%	$	1,177	4.0	%	$	1,472	5.0	%
Common equity Tier 1 capital (to RWA)	$	2,390	10.77	%	$	999	4.5	%	$	1,443	6.5	%
Tier 1 capital (to RWA)	$	2,390	10.77	%	$	1,332	6.0	%	$	1,775	8.0	%
Total capital (to RWA)	$	2,608	11.75	%	$	1,775	8.0	%	$	2,219	10.0	%

Note 15 - Legal Proceedings, Contingencies and Commitments

Legal Proceedings

We and our subsidiaries are subject to various pending or threatened legal proceedings arising out of the normal course of business operations. In addition, the Bank is routinely named in civil actions throughout the country by borrowers and former borrowers relating to the closing, purchase, sale, and servicing of mortgage loans. From time to time, governmental agencies also conduct investigations or examinations of various practices of the Bank. In the course of such investigations or examinations, the Bank cooperates with such agencies and provides information as requested.

We assess the liabilities and loss contingencies in connection with pending or threatened legal and regulatory proceedings on at least a quarterly basis and establish accruals when we believe it is probable that a loss may be incurred and that the amount of such loss can be reasonably estimated. Once established, litigation accruals are adjusted, as appropriate, in light of additional information. Payments made to settle our liabilities may differ from the contingency or fair value recorded due to factors that differ from our assumptions.

At ~~March 31,~~September 30, 2021, we do not believe that the amount of any reasonably possible losses in excess of any amounts accrued with respect to ongoing proceedings or any other known claims will be material to our financial statements, or that the ultimate outcome of these actions will have a materially adverse effect on our financial condition, results of operations or cash flows.

DOJ Liability

On February 24, 2012, the Bank entered into a Settlement Agreement with the DOJ under which we agreed to make future payments totaling $118 million in annual increments of up to $25 million upon meeting certain conditions. On March 30, 2021, the Bank signed a $70 million final Settlement and Dismissal Amendment (the "Amendment") with the DOJ. The Amendment required us to make a $70 million one-time restitution cash payment and removed any further obligations related to the original Settlement Agreement. We recorded a $35 million expense to adjust the fair value of the DOJ Liability through other noninterest expense in the first quarter of 2021. The ~~fair value of the DOJ Liability was $70 million as of March 31, 2021, consistent with the Amendment. The final~~ payment was made on April 8, ~~2021.~~2021, fully satisfying the Amendment and reducing the liability to $0. See Note 16 - Fair Value Measurements.

Other litigation accruals

At ~~March 31,~~September 30, 2021 and December 31, 2020, excluding the fair value liability relating to the DOJ Liability, our total accrual for contingent liabilities and settled litigation was $8 million and $7 million, respectively.

Commitments

In the normal course of business, we have various commitments outstanding which are not included on our Consolidated Statements of Financial Condition. The following table is a summary of the contractual amount of significant commitments:


		March 31, 2021		December 31, 2020			September 30, 2021		December 31, 2020
		(Dollars in millions)					(Dollars in millions)
Commitments to extend credit	Commitments to extend credit					Commitments to extend credit
Mortgage loan commitments including interest rate locks	Mortgage loan commitments including interest rate locks	$	9,884	$	10,702	Mortgage loan commitments including interest rate locks	$	7,636	$	10,702
Warehouse loan commitments	Warehouse loan commitments	4,173		2,849		Warehouse loan commitments	4,697		2,849
Commercial and industrial commitments	Commercial and industrial commitments	1,274		1,271		Commercial and industrial commitments	1,452		1,271
Other construction commitments	Other construction commitments	1,866		1,934		Other construction commitments	2,429		1,934
HELOC commitments	HELOC commitments	568		544		HELOC commitments	603		544
Other consumer commitments	Other consumer commitments	174		121		Other consumer commitments	151		121
Standby and commercial letters of credit	Standby and commercial letters of credit	109		95		Standby and commercial letters of credit	107		95

Commitments to extend credit are agreements to lend to a customer as long as there is not a violation of any condition established in the contract. Because many of these commitments expire without being drawn upon, the total commitment amounts do not necessarily represent future cash flow requirements. Commitments generally have fixed expiration dates or

other termination clauses. We evaluate each customer's credit worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by us, upon extension of credit is based on Management's credit evaluation of the counterparties.

These instruments involve, to varying degrees, elements of credit and interest rate risk beyond the amount recognized on the Consolidated Statements of Financial Condition. Our exposure to credit losses in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. We utilize the same credit policies in making commitments and conditional obligations as we do for balance sheet instruments. The types of credit we extend are as follows:

Mortgage loan commitments including interest-rate locks. We enter into mortgage loan commitments, including interest-rate locks with our customers. These interest-rate lock commitments are considered to be derivative instruments and the fair value of these commitments is recorded in the Consolidated Statements of Financial Condition in other assets. For further information, see Note 8 - Derivative Financial Instruments.

Warehouse loan commitments. Lines of credit provided to mortgage originators to fund loans they originate and then sell. The proceeds of the sale of the loans are used to repay the draw on the line used to fund the loans.

Commercial and industrial and other construction commitments. Conditional commitments issued under various terms to lend funds to businesses and other entities. These commitments include revolving credit agreements, term loan commitments and short-term borrowing agreements. Many of these loan commitments have fixed expiration dates or other termination clauses and may require payment of a fee. Because many of these commitments are expected to expire without being funded, the total commitment amounts do not necessarily represent future liquidity requirements.

HELOC commitments. Commitments to extend, originate or purchase credit are primarily lines of credit to consumers and have specified rates and maturity dates. Many of these commitments also have adverse change clauses, which allow us to cancel the commitment due to deterioration in the borrowers’ creditworthiness or a decline in the collateral value.

Other consumer commitments. Conditional commitments issued to accommodate the financial needs of customers. The commitments are made under various terms to lend funds to consumers, which include revolving credit agreements, term loan commitments and short-term borrowing agreements.

Standby and commercial letters of credit. Conditional commitments issued to guarantee the performance of a customer to a third party. Standby letters of credit generally are contingent upon the failure of the customer to perform according to the terms of the underlying contract with the third party, while commercial letters of credit are issued specifically to facilitate commerce and typically result in the commitment being drawn on when the underlying transaction is consummated between the customer and the third party. These financial standby letters of credit irrevocably obligate the bank to pay a third party beneficiary when a customer fails to repay an outstanding loan or debt instrument.

We maintain a reserve for the estimated lifetime credit losses in unfunded commitments to extend credit. Unfunded commitments to extend credit include unfunded loans with available balances, new commitments to lend that are not yet funded, and standby and commercial letters of credit. A reserve balance of ~~$24~~$19 million at ~~March 31,~~September 30, 2021 and $28 million at December 31, 2020, respectively, is reflected in other liabilities on the Consolidated Statements of Financial Condition. See Note 4 - Loans Held-for-Investment for additional information.

Supplemental executive retirement plan with former CEO. The Company entered into a supplemental executive retirement plan (“SERP”) with a former CEO in 2009. Under the plan, the former CEO was to receive a $16 million payment in August 2018. The Company fully accrued for the SERP liability during that time period and no SERP payments have been made to the former CEO. ~~Due to~~In the ~~condition~~second quarter of ~~the Company at the time~~2021, we entered into a settlement agreement with the former ~~CEO’s employment ended, we believe~~CEO that ~~any payment under~~terminates the SERP ~~would be deemed to be~~and all other prior employment agreements in exchange for a ~~“Golden Parachute”~~maximum payment ~~and, therefore, is~~of $6 million which remains subject to certain banking regulations. As a result, we would need to make an application to the regulators to make a payment and certify to certain criteria. The Company does not believe that it can make such a certification. The former CEO has filed a lawsuit to compel us to make that certification and ultimately pay the liability. Final dispensationregulatory approval as of ~~the "SERP" is not within our control and the liability of $16 million at March 31, 2021 may be adjusted as more information is known.~~September 30, 2021.

Note 16 - Fair Value Measurements

We utilize fair value measurements to record or disclose the fair value on certain assets and liabilities. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability through an orderly transaction between market participants at the measurement date. The determination of fair values of financial instruments often requires the use of estimates. In cases where quoted market values in an active market are not available, we use present value techniques and other valuation methods to estimate the fair values of our financial instruments. These valuation models rely on market-based parameters when available, such as interest rate yield curves or credit spreads. Unobservable inputs may be based on Management's judgment, assumptions and estimates related to credit quality, our future earnings, interest rates and other relevant inputs. These valuation methods require considerable judgment and the resulting estimates of fair value can be significantly affected by the assumptions made and methods used.

Valuation Hierarchy

U.S. GAAP establishes a three-level valuation hierarchy for disclosure of fair value measurements. The hierarchy is based on the transparency of the inputs used in the valuation process with the highest priority given to quoted prices available in active markets and the lowest priority given to unobservable inputs where no active market exists, as discussed below.

Level 1 - Quoted prices (unadjusted) for identical assets or liabilities in active markets in which we can participate as of the measurement date;

Level 2 - Quoted prices for similar instruments in active markets, and other inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument; and

Level 3 - Unobservable inputs that reflect our own assumptions about the assumptions that market participants would use in pricing an asset or liability.

A financial instrument's categorization within the valuation hierarchy is based upon the lowest level of input within the valuation hierarchy that is significant to the overall fair value measurement. Transfers between levels of the fair value hierarchy are recognized at the end of the reporting period.

7175

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following tables present the financial instruments carried at fair value by caption on the Consolidated Statements of Financial Condition and by level in the valuation hierarchy.


		March 31, 2021									September 30, 2021
		Level 1		Level 2		Level 3		Total Fair Value			Level 1		Level 2		Level 3		Total Fair Value
		(Dollars in millions)									(Dollars in millions)
Investment securities available-for-sale	Investment securities available-for-sale									Investment securities available-for-sale
Agency - Commercial	Agency - Commercial	$	0	$	905	$	0	$	905	Agency - Commercial	$	—	$	726	$	—	$	726
Agency - Residential	Agency - Residential	0		718		0		718		Agency - Residential	—		761		—		761
Municipal obligations	Municipal obligations	0		26		0		26		Municipal obligations	—		22		—		22
Corporate debt obligations	Corporate debt obligations	0		78		0		78		Corporate debt obligations	—		73		—		73
Other MBS	Other MBS	0		36		0		36		Other MBS	—		219		—		219
Certificate of deposit	Certificate of deposit	0		1		0		1		Certificate of deposit	—		1		—		1
Loans held-for-sale	Loans held-for-sale									Loans held-for-sale
Residential first mortgage loans	Residential first mortgage loans	0		6,941		0		6,941		Residential first mortgage loans	—		5,996		—		5,996
Loans held-for-investment	Loans held-for-investment									Loans held-for-investment
Residential first mortgage loans	Residential first mortgage loans	0		12		0		12		Residential first mortgage loans	—		11		—		11
Home equity	Home equity	0		0		2		2		Home equity	—		—		1		1
Mortgage servicing rights	Mortgage servicing rights	0		0		428		428		Mortgage servicing rights	—		—		340		340
Derivative assets	Derivative assets									Derivative assets
Rate lock commitments (fallout-adjusted)	Rate lock commitments (fallout-adjusted)	0		0		89		89		Rate lock commitments (fallout-adjusted)	—		—		86		86

Mortgage-backed securities forwards	Mortgage-backed securities forwards	—		233		0		233		Mortgage-backed securities forwards	—		51		—		51
Interest rate swaps and swaptions	Interest rate swaps and swaptions	0		69		0		69		Interest rate swaps and swaptions	—		67		—		67
Total assets at fair value	Total assets at fair value	$	0	$	9,019	$	519	$	9,538	Total assets at fair value	$	—	$	7,927	$	427	$	8,354
Derivative liabilities	Derivative liabilities									Derivative liabilities
Rate lock commitments (fallout-adjusted)	Rate lock commitments (fallout-adjusted)	$	0	$	0	$	(15)	$	(15)	Rate lock commitments (fallout-adjusted)	$	—	$	—	$	(1)	$	(1)
Mortgage backed securities forwards	Mortgage backed securities forwards	0		(30)		0		(30)		Mortgage backed securities forwards	—		(24)		—		(24)
Interest rate swaps	Interest rate swaps	0		(9)		0		(9)		Interest rate swaps	—		(5)		—		(5)
DOJ Liability		0		0		(70)		(70)

Total liabilities at fair value	Total liabilities at fair value	$	0	$	(39)	$	(85)	$	(124)	Total liabilities at fair value	$	—	$	(29)	$	(1)	$	(30)

7276


		December 31, 2020									December 31, 2020
		Level 1		Level 2		Level 3		Total Fair Value			Level 1		Level 2		Level 3		Total Fair Value
		(Dollars in millions)									(Dollars in millions)
Investment securities available-for-sale	Investment securities available-for-sale									Investment securities available-for-sale
Agency - Commercial	Agency - Commercial	$	0	$	1,061	$	0	$	1,061	Agency - Commercial	$	—	$	1,061	$	—	$	1,061
Agency - Residential	Agency - Residential	0		735		0		735		Agency - Residential	—		735		—		735
Municipal obligations	Municipal obligations	0		28		0		28		Municipal obligations	—		28		—		28
Corporate debt obligations	Corporate debt obligations	0		77		0		77		Corporate debt obligations	—		77		—		77
Other MBS	Other MBS	0		42		0		42		Other MBS	—		42		—		42
Certificate of deposit	Certificate of deposit	0		1		0		1		Certificate of deposit	—		1		—		1
Loans held-for-sale	Loans held-for-sale									Loans held-for-sale
Residential first mortgage loans	Residential first mortgage loans	0		7,009		0		7,009		Residential first mortgage loans	—		7,009		—		7,009
Loans held-for-investment	Loans held-for-investment									Loans held-for-investment
Residential first mortgage loans	Residential first mortgage loans	0		11		0		11		Residential first mortgage loans	—		11		—		11
Home equity	Home equity	0		0		2		2		Home equity	—		—		2		2
Mortgage servicing rights	Mortgage servicing rights	0		0		329		329		Mortgage servicing rights	—		—		329		329
Derivative assets	Derivative assets									Derivative assets
Rate lock commitments (fallout-adjusted)	Rate lock commitments (fallout-adjusted)	0		0		208		208		Rate lock commitments (fallout-adjusted)	—		—		208		208
Mortgage-backed securities forwards	Mortgage-backed securities forwards	0		14		0		14		Mortgage-backed securities forwards	—		14		—		14
Interest rate swaps and swaptions	Interest rate swaps and swaptions	0		59		0		59		Interest rate swaps and swaptions	—		59		—		59
Total assets at fair value	Total assets at fair value	$	0	$	9,037	$	539	$	9,576	Total assets at fair value	$	—	$	9,037	$	539	$	9,576
Derivative liabilities	Derivative liabilities									Derivative liabilities
Mortgage-backed securities forwards	Mortgage-backed securities forwards	$	0	$	(98)	$	0	$	(98)	Mortgage-backed securities forwards	$	—	$	(98)	$	—	$	(98)
Interest rate swaps	Interest rate swaps	0		(4)		0		(4)		Interest rate swaps	—		(4)		—		(4)
DOJ Liability	DOJ Liability	0		0		(35)		(35)		DOJ Liability	—		—		(35)		(35)
Total liabilities at fair value	Total liabilities at fair value	$	0	$	(102)	$	(35)	$	(137)	Total liabilities at fair value	$	—	$	(102)	$	(35)	$	(137)

7377

Fair Value Measurements Using Significant Unobservable Inputs

The following table includes a roll forward of the Consolidated Statements of Financial Condition amounts (including the change in fair value) for financial instruments classified by us within Level 3 of the valuation hierarchy:


		Balance at Beginning of Period		Total Gains (Losses) Recorded in Earnings (1)		Purchases / Closings		Sales		Settlement		Transfers Out		Balance at End of Period			Balance at Beginning of Period		Total Gains (Losses) Recorded in Earnings (1)		Purchases / Closings		Sales		Settlement		Transfers Out		Balance at End of Period
		(Dollars in millions)															(Dollars in millions)
Three Months Ended March 31, 2021
Three Months Ended September 30, 2021																Three Months Ended September 30, 2021
Assets	Assets															Assets
Loans held-for-investment	Loans held-for-investment															Loans held-for-investment
Home equity	Home equity	$	2	$	0	$	0	$	0	$	0	$	0	$	2	Home equity	$	2	$	—	$	—	$	—	$	(1)	$	—	$	1
Mortgage servicing rights (2)	Mortgage servicing rights (2)	329		34		65		0		0		0		428		Mortgage servicing rights (2)	342		(7)		67		(62)		—		—		340
Rate lock commitments (net) (2)(3)	Rate lock commitments (net) (2)(3)	208		(169)		205		0		0		(170)		74		Rate lock commitments (net) (2)(3)	114		38		135		—		—		(202)		85
Totals	Totals	$	539	$	(135)	$	270	$	0	$	0	$	(170)	$	504	Totals	$	458	$	31	$	202	$	(62)	$	(1)	$	(202)	$	426
Liabilities
DOJ Liability		$	(35)	$	(35)	$	0	$	0	$	0	$	0	$	(70)

Totals		$	(35)	$	(35)	$	0	$	0	$	0	$	0	$	(70)

Three Months Ended March 31, 2020
Three Months Ended September 30, 2020																Three Months Ended September 30, 2020
Assets	Assets															Assets
Loans held-for-investment	Loans held-for-investment															Loans held-for-investment
Home equity	Home equity	$	2	$	0	$	0	$	0	$	0	$	0	$	2	Home equity	$	2	$	—	$	—	$	—	$	—	$	—	$	2
Mortgage servicing rights (2)	Mortgage servicing rights (2)	291		(72)		40		(36)		0		0		223		Mortgage servicing rights (2)	261		(23)		85		—		—		—		323
Rate lock commitments (net) (2)(3)	Rate lock commitments (net) (2)(3)	34		105		164		0		0		(134)		169		Rate lock commitments (net) (2)(3)	205		90		333		—		—		(371)		257
Totals	Totals	$	327	$	33	$	204	$	(36)	$	0	$	(134)	$	394	Totals	$	468	$	67	$	418	$	—	$	—	$	(371)	$	582
Liabilities	Liabilities															Liabilities
DOJ Liability	DOJ Liability	$	(35)	$	0	$	0	$	0	$	0	$	0	$	(35)	DOJ Liability	$	(35)	$	—	$	—	$	—	$	—	$	—	$	(35)
Contingent consideration	Contingent consideration	(10)		(6)		0		0		0		0		(16)		Contingent consideration	(27)		—		—		—		27		—		—
Totals	Totals	$	(45)	$	(6)	$	0	$	0	$	0	$	0	$	(51)	Totals	$	(62)	$	—	$	—	$	—	$	27	$	—	$	(35)

(1)There were 0no unrealized gains (losses) recorded in OCI during the three months ended ~~March 31,~~September 30, 2021 and 2020.

(2)We utilized swaptions, futures, forward agency and loan sales and interest rate swaps to manage the risk associated with MSRs and rate lock commitments. Gains and losses for individual lines do not reflect the effect of our risk management activities related to such Level 3 instruments.

(3)Rate lock commitments are reported on a fallout-adjusted basis. Transfers out of Level 3 represent the settlement value of the commitments that are transferred to LHFS, which are classified as Level 2 assets.


	Balance at Beginning of Period		Total Gains (Losses) Recorded in Earnings (1)		Purchases / Closings		Sales		Settlement		Transfers Out		Balance at End of Period
	(Dollars in millions)
Nine Months Ended September 30, 2021
Assets
Loans held-for-investment
Home equity	$	2	$	—	$	—	$	—	$	(1)	$	—	$	1
Mortgage servicing rights (2)	329		(27)		196		(158)		—		—		$	340
Rate lock commitments (net) (2)(3)	208		(84)		519		—		—		(558)		$	85
Totals	$	539	$	(111)	$	715	$	(158)	$	(1)	$	(558)	$	426
Liabilities
DOJ Liability	$	(35)	$	(35)	$	—	$	—	$	70	$	—	$	—

Nine Months Ended September 30, 2020
Assets
Loans held-for-investment
Home equity	$	2	$	—	$	—	$	—	$	—	$	—	$	2
Mortgage servicing rights (2)	291		(131)		209		(46)		—		—		323
Rate lock commitments (net) (2)(3)	34		274		805		—		—		(856)		257
Totals	$	327	$	143	$	1,014	$	(46)	$	—	$	(856)	$	582
Liabilities
DOJ Liability	$	(35)	$	—	$	—	$	—	$	—	$	—	$	(35)
Contingent consideration	(10)		(17)		—		—		27		—		—
Totals	$	(45)	$	(17)	$	—	$	—	$	27	$	—	$	(35)

(1)There were no unrealized gains (losses) recorded in OCI during the nine months ended September 30, 2021 and 2020.

7479

The following tables present the quantitative information about recurring Level 3 fair value financial instruments and the fair value measurements as of:

Fair Value

Valuation Technique

Unobservable Input

Range (Weighted Average)

Fair Value

Valuation Technique

Unobservable Input

Range (Weighted Average)

(Dollars in millions)

March 31, 2021

September 30, 2021

Assets

Loans held-for-investment

Home equity

Discounted cash flows

Discount rate
Constant prepayment rate
Constant default rate

7.2% -10.8% (9.0%)

12.6% - 18.9% (15.8%)

1.5%-2.3% (1.9%)

(1)

Home equity

Discounted cash flows

Discount rate
Constant prepayment rate
Constant default rate

7.2% -10.8% (9.0%)

12.6% - 18.9% (15.8%)

1.5%-2.3% (1.9%)

(1)

Mortgage servicing rights

428

Discounted cash flows

Option adjusted spread
Constant prepayment rate
Weighted average cost to service per loan

3.1% - 21.6% (8.7%)

0% - 10.5% (8.7%)

$67 - $95 ($81)

(1)

Mortgage servicing rights

340

Discounted cash flows

Option adjusted spread
Constant prepayment rate
Weighted average cost to service per loan

3.9% - 21.6% (8.4%)

0 % - 11.0% (9.1%)

$67 - $90 ($80)

(1)

Rate lock commitments (net)

Consensus pricing

Origination pull-through rate

75.8% - 87.2% (78.7%)

(1)

Rate lock commitments (net)

Consensus pricing

Origination pull-through rate

73.8%

(1)

Liabilities

DOJ Liability

(70)

Discounted cash flows

See description below

(1)Unobservable inputs were weighted by their relative fair value of the instruments.

Fair Value

Valuation Technique

Unobservable Input

Range (Weighted Average)

(Dollars in millions)

December 31, 2020

Assets

Loans held-for-investment

Home equity

Discounted cash flows

Discount rate
Constant prepayment rate
Constant default rate

7.2% -10.8% (9.0%)

12.6% - 18.9% (15.8%)

1.5%-2.3% (1.9%)

(1)

Mortgage servicing rights

329

Discounted cash flows

Option adjusted spread
Constant prepayment rate
Weighted average cost to service per loan

3.4% - 21.2% (8.0%)

0% - 13.3% (10.5%)

$67 - $95 ($81)

(1)

Rate lock commitments (net)

208

Consensus pricing

Closing pull-through rate

75.7% - 87.2% (77.5%)

(1)

Liabilities

DOJ Liability

(35)

Discounted cash flows

See description below

(1)Unobservable inputs were weighted by their relative fair value of the instruments.

Recurring Significant Unobservable Inputs

Home equity. The most significant unobservable inputs used in the fair value measurement of the HELOANs are discount rates, constant prepayment rates, and default rates. The constant prepayment and default rates are based on a 12 month historical average. Significant increases (decreases) in the discount rate in isolation result in a significantly lower (higher) fair value measurement. Increases (decreases) in prepay rates in isolation result in a higher (lower) fair value and increases (decreases) in default rates in isolation result in a lower (higher) fair value.

MSRs. The significant unobservable inputs used in the fair value measurement of the MSRs are option adjusted spreads, prepayment rates, and cost to service. Significant increases (decreases) in all three assumptions in isolation result in a significantly lower (higher) fair value measurement. Weighted average life (in years) is used to determine the change in fair value of MSRs. For ~~March 31,~~September 30, 2021 and December 31, 2020, the weighted average life (in years) for the entire MSR portfolio was ~~6.0~~5.8 and 4.2, respectively.

DOJ Liability. The DOJ liability was settled for $70 million in the second quarter of 2021, fully satisfying the Amendment and reducing the liability to $0 at September 30, 2021. Prior to settlement, the significant unobservable inputs used in the fair value measurement of the DOJ Liability ~~are~~were the

discount rate, asset growth rate, return on assets, dividend rate and potential ways we might be required to begin making DOJ Liability payments and our estimates of the likelihood of these outcomes, as further discussed in Note 15 - Legal Proceedings, Contingencies and Commitments. ~~The DOJ Liability as of March 31, 2021 was $70 million as specified in the Amendment dated March 30, 2021.~~

Rate lock commitments. The significant unobservable input used in the fair value measurement of the rate lock commitments is the pull through rate. The pull through rate is a statistical analysis of our actual rate lock fallout history to determine the sensitivity of the residential mortgage loan pipeline compared to interest rate changes and other deterministic values. New market prices are applied based on updated loan characteristics and new fallout ratios (i.e. the inverse of the pull through rate) are applied accordingly. Significant increases (decreases) in the pull through rate in isolation result in a significantly higher (lower) fair value measurement.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

We also have assets that are subject to measurement at fair value on a nonrecurring basis under certain conditions. The following table presents assets measured at fair value on a nonrecurring basis:


		Total (1)		Level 2		Level 3		Losses			Total (1)		Level 2		Level 3		Losses
		(Dollars in millions)									(Dollars in millions)
March 31, 2021
Residential first mortgage loans		$	108	$	108	$	0	$	(1)
September 30, 2021										September 30, 2021
Loans held-for-sale (2)										Loans held-for-sale (2)	$	363	$	363	$	—	$	(1)
Commercial loans	Commercial loans	34		0		34		0		Commercial loans	19		—		19		—
Impaired loans held-for-investment (2)	Impaired loans held-for-investment (2)									Impaired loans held-for-investment (2)
Residential first mortgage loans	Residential first mortgage loans	24		0		24		(3)		Residential first mortgage loans	27		—		27		(12)
Repossessed assets (3)	Repossessed assets (3)	8		0		8		(3)		Repossessed assets (3)	6		—		6		(1)
Totals	Totals	$	174	$	108	$	66	$	(7)	Totals	$	415	$	363	$	52	$	(14)
December 31, 2020	December 31, 2020									December 31, 2020
Residential first mortgage loans	Residential first mortgage loans	$	30	$	30	$	0	$	(1)	Residential first mortgage loans	$	30	$	30	$	—	$	(1)
Commercial loans	Commercial loans	57		0		57		0		Commercial loans	57		—		57		—
Impaired loans held-for-investment (2)	Impaired loans held-for-investment (2)									Impaired loans held-for-investment (2)
Residential first mortgage loans	Residential first mortgage loans	24		0		24		(3)		Residential first mortgage loans	24		—		24		(3)
Repossessed assets (3)	Repossessed assets (3)	8		0		8		(3)		Repossessed assets (3)	8		—		8		(3)
Totals	Totals	$	119	$	30	$	89	$	(7)	Totals	$	119	$	30	$	89	$	(7)

(1)The fair values are determined at various dates dependent upon when certain conditions were met requiring fair value measurement.

(2)Gains (losses) reflect fair value adjustments on assets for which we did not elect the fair value option.

(3)Gains (losses) reflect write downs of repossessed assets based on the estimated fair value of the specific assets.

The following table presents the quantitative information about nonrecurring Level 3 fair value financial instruments and the fair value measurements:

Fair Value

Valuation Technique

Unobservable Input

Range (Weighted Average)

Fair Value

Valuation Technique

Unobservable Input

Range (Weighted Average)

(Dollars in millions)

March 31, 2021

September 30, 2021

Commercial loans

Fair value of collateral

Market price

N/A

(1)

Commercial loans

Fair value of collateral

Market price

N/A

Impaired loans held-for-investment

Residential first mortgage loans

Fair value of collateral

Loss severity discount

0% - 100% (14.3%)

(2)

Residential first mortgage loans

Fair value of collateral

Loss severity discount

0% - 100% (30%)

(2)

Repossessed assets

Fair value of collateral

Loss severity discount

0% - 96.3% (24.2%)

(2)

Repossessed assets

Fair value of collateral

Loss severity discount

0% - 96.3% (21.6%)

(2)

December 31, 2020

Commercial loans

Fair value of collateral

Market price

N/A

(1)

Commercial loans

Fair value of collateral

Market price

N/A

(1)

Impaired loans held-for-investment

Residential first mortgage loans

Fair value of collateral

Loss severity discount

0% - 100% (12.8%)

(2)

Residential first mortgage loans

Fair value of collateral

Loss severity discount

0% - 100% (12.8%)

(2)

Repossessed assets

Fair value of collateral

Loss severity discount

0% - 96.3% (24.5%)

(2)

Repossessed assets

Fair value of collateral

Loss severity discount

0% - 96.3% (24.5%)

(2)

(1)Fair value has been determined based on an unobservable market price.

(2)Unobservable inputs were weighted by their relative fair value of the instruments.

Nonrecurring Significant Unobservable Inputs

The significant unobservable inputs used in the fair value measurement of the impaired loans and repossessed assets are appraisals or other third-party price evaluations which incorporate measures such as recent sales prices for comparable properties.

7681

Fair Value of Financial Instruments

The following table presents the carrying amount and estimated fair value of financial instruments that are carried either at fair value, cost, or amortized cost:


		March 31, 2021											September 30, 2021
				Estimated Fair Value											Estimated Fair Value
		Carrying Value		Total		Level 1		Level 2		Level 3			Carrying Value		Total		Level 1		Level 2		Level 3
		(Dollars in millions)											(Dollars in millions)
Assets	Assets											Assets
Cash and cash equivalents	Cash and cash equivalents	$	449	$	449	$	449	$	0	$	0	Cash and cash equivalents	$	149	$	149	$	149	$	—	$	—
Investment securities available-for-sale	Investment securities available-for-sale	1,764		1,764		0		1,764		0		Investment securities available-for-sale	1,802		1,802		—		1,802		0
Investment securities held-to-maturity	Investment securities held-to-maturity	319		329		0		329		0		Investment securities held-to-maturity	236		244		—		244		0
Loans held-for-sale	Loans held-for-sale	7,087		7,087		0		7,087		0		Loans held-for-sale	6,378		6,379		—		6,379		0
Loans held-for-investment	Loans held-for-investment	14,887		14,861		0		12		14,849		Loans held-for-investment	14,268		14,276		—		11		14,265
Loans with government guarantees	Loans with government guarantees	2,457		2,437		0		2,437		0		Loans with government guarantees	1,945		1,895		—		1,895		0
Mortgage servicing rights	Mortgage servicing rights	428		428		0		0		428		Mortgage servicing rights	340		340		—		—		340
Federal Home Loan Bank stock	Federal Home Loan Bank stock	377		377		0		377		0		Federal Home Loan Bank stock	377		377		—		377		0
Bank owned life insurance	Bank owned life insurance	359		359		0		359		0		Bank owned life insurance	363		363		—		363		0
Repossessed assets	Repossessed assets	8		8		0		0		8		Repossessed assets	6		6		—		—		6
Other assets, foreclosure claims	Other assets, foreclosure claims	14		14		0		14		0		Other assets, foreclosure claims	7		7		—		7		0
Derivative financial instruments, assets	Derivative financial instruments, assets	391		391		0		302		89		Derivative financial instruments, assets	204		204		—		118		86
Liabilities	Liabilities											Liabilities
Retail deposits	Retail deposits											Retail deposits
Demand deposits and savings accounts	Demand deposits and savings accounts	$	(8,800)	$	(7,667)	$	0	$	(7,667)	$	0	Demand deposits and savings accounts	$	(8,908)	$	(8,121)	$	—	$	(8,121)	$	—
Certificates of deposit	Certificates of deposit	(1,218)		(1,225)		0		(1,225)		0		Certificates of deposit	(988)		(992)		—		(992)		—
Wholesale deposits	Wholesale deposits	(1,190)		(1,197)		0		(1,197)		0		Wholesale deposits	(1,301)		(1,306)		—		(1,306)		—
Government deposits	Government deposits	(1,911)		(1,810)		0		(1,810)		0		Government deposits	(2,450)		(2,340)		—		(2,340)		—
Company controlled deposits	Company controlled deposits	(6,301)		(6,280)		0		(6,280)		0		Company controlled deposits	(5,688)		(5,665)		—		(5,665)		—
Federal Home Loan Bank advances and other	Federal Home Loan Bank advances and other	(3,945)		(3,963)		0		(3,963)		0		Federal Home Loan Bank advances and other	(3,270)		(3,286)		—		(3,286)		—
Long-term debt	Long-term debt	(396)		(341)		0		(341)		0		Long-term debt	(396)		(344)		—		(344)		—
DOJ Liability		(70)		(70)		0		0		(70)

Derivative financial instruments, liabilities	Derivative financial instruments, liabilities	(54)		(54)		0		(39)		(15)		Derivative financial instruments, liabilities	(30)		(30)		—		(29)		(1)

7782


		December 31, 2020											December 31, 2020
				Estimated Fair Value											Estimated Fair Value
		Carrying Value		Total		Level 1		Level 2		Level 3			Carrying Value		Total		Level 1		Level 2		Level 3
		(Dollars in millions)											(Dollars in millions)
Assets	Assets											Assets
Cash and cash equivalents	Cash and cash equivalents	$	623	$	623	$	623	$	0	$	0	Cash and cash equivalents	$	623	$	623	$	623	$	—	$	—
Investment securities available-for-sale	Investment securities available-for-sale	1,944		1,944		0		1,944		0		Investment securities available-for-sale	1,944		1,944		—		1,944		—
Investment securities held-to-maturity	Investment securities held-to-maturity	377		393		0		393		0		Investment securities held-to-maturity	377		393		—		393		—
Loans held-for-sale	Loans held-for-sale	7,098		7,098		0		7,098		0		Loans held-for-sale	7,098		7,098		—		7,098		—
Loans held-for-investment	Loans held-for-investment	16,227		16,188		0		11		16,177		Loans held-for-investment	16,227		16,188		—		11		16,177
Loans with government guarantees	Loans with government guarantees	2,516		2,498		0		2,498		0		Loans with government guarantees	2,516		2,498		—		2,498		—
Mortgage servicing rights	Mortgage servicing rights	329		329		0		0		329		Mortgage servicing rights	329		329		—		—		329
Federal Home Loan Bank stock	Federal Home Loan Bank stock	377		377		0		377		0		Federal Home Loan Bank stock	377		377		—		377		—
Bank owned life insurance	Bank owned life insurance	356		358		0		358		0		Bank owned life insurance	356		358		—		358		—
Repossessed assets	Repossessed assets	8		8		0		0		8		Repossessed assets	8		8		—		—		8
Other assets, foreclosure claims	Other assets, foreclosure claims	17		17		0		17		0		Other assets, foreclosure claims	17		17		—		17		—
Derivative financial instruments	Derivative financial instruments	281		281		0		73		208		Derivative financial instruments	281		281		—		73		208
Liabilities	Liabilities											Liabilities
Retail deposits	Retail deposits											Retail deposits
Demand deposits and savings accounts	Demand deposits and savings accounts	$	(8,616)	$	(7,864)	$	0	$	(7,864)	$	0	Demand deposits and savings accounts	$	(8,616)	$	(7,864)	$	—	$	(7,864)	$	—
Certificates of deposit	Certificates of deposit	(1,355)		(1,365)		0		(1,365)		0		Certificates of deposit	(1,355)		(1,365)		—		(1,365)		—
Wholesale deposits	Wholesale deposits	(1,031)		(1,047)		0		(1,047)		0		Wholesale deposits	(1,031)		(1,047)		—		(1,047)		—
Government deposits	Government deposits	(1,765)		(1,706)		0		(1,706)		0		Government deposits	(1,765)		(1,706)		—		(1,706)		—
Custodial deposits	Custodial deposits	(7,206)		(7,133)		0		(7,133)		0		Custodial deposits	(7,206)		(7,133)		—		(7,133)		—
Federal Home Loan Bank advances	Federal Home Loan Bank advances	(5,100)		(5,124)		0		(5,124)		0		Federal Home Loan Bank advances	(5,100)		(5,124)		—		(5,124)		—
Long-term debt	Long-term debt	(641)		(596)		0		(596)		0		Long-term debt	(641)		(596)		—		(596)		—
DOJ Liability	DOJ Liability	(35)		(35)		0		0		(35)		DOJ Liability	(35)		(35)		—		—		(35)
Derivative financial instruments	Derivative financial instruments	(102)		(102)		0		(102)		0		Derivative financial instruments	(102)		(102)		—		(102)		—

Fair Value Option

We elected the fair value option for certain items as discussed throughout the Notes to the Consolidated Financial Statements to more closely align the accounting method with the underlying economic exposure. Interest income on LHFS is accrued on the principal outstanding primarily using the "simple-interest" method.

The following table reflects the change in fair value included in earnings of financial instruments for which the fair value option has been elected:


		Three Months Ended March 31,					Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020			2021		2020		2021		2020
		(Dollars in millions)					(Dollars in millions)
Assets	Assets					Assets
Loans held-for-sale	Loans held-for-sale					Loans held-for-sale
Net gain on loan sales	Net gain on loan sales	$	87	$	234	Net gain on loan sales	$	212	$	340	$	339	$	899

Liabilities
DOJ Liability
Other noninterest expense		$	35	$	0
Loans held-for-investment						Loans held-for-investment
Other noninterest income						Other noninterest income	$	1	$	—	$	1	$	—

7883

The following table reflects the difference between the aggregate fair value and aggregate remaining contractual principal balance outstanding for assets and liabilities for which the fair value option has been elected:


		March 31, 2021						December 31, 2020							September 30, 2021						December 31, 2020
		UPB		Fair Value		Fair Value Over / (Under) UPB		UPB		Fair Value		Fair Value Over / (Under) UPB			UPB		Fair Value		Fair Value Over / (Under) UPB		UPB		Fair Value		Fair Value Over / (Under) UPB
		(Dollars in millions)													(Dollars in millions)
Assets	Assets													Assets
Nonaccrual loans	Nonaccrual loans													Nonaccrual loans
Loans held-for-sale	Loans held-for-sale	$	9	$	8	$	(1)	$	9	$	7	$	(2)	Loans held-for-sale	$	11	$	9	$	(2)	$	9	$	7	$	(2)
Loans held-for-investment	Loans held-for-investment	10		9		(1)		9		8		(1)		Loans held-for-investment	12		9		(3)		9		8		(1)
Total nonaccrual loans	Total nonaccrual loans	$	19	$	17	$	(2)	$	18	$	15	$	(3)	Total nonaccrual loans	$	23	$	18	$	(5)	$	18	$	15	$	(3)
Other performing loans	Other performing loans													Other performing loans
Loans held-for-sale	Loans held-for-sale	$	6,838	$	6,933	$	95	$	6,704	$	7,002	$	298	Loans held-for-sale	$	5,897	$	5,987	$	90	$	6,704	$	7,002	$	298
Loans held-for-investment	Loans held-for-investment	5		5		0		5		4		(1)		Loans held-for-investment	2		2		—		5		4		(1)
Total other performing loans	Total other performing loans	$	6,843	$	6,938	$	95	$	6,709	$	7,006	$	297	Total other performing loans	$	5,899	$	5,989	$	90	$	6,709	$	7,006	$	297
Total loans	Total loans													Total loans
Loans held-for-sale	Loans held-for-sale	$	6,847	$	6,941	$	94	$	6,713	$	7,009	$	296	Loans held-for-sale	$	5,908	$	5,996	$	88	$	6,713	$	7,009	$	296
Loans held-for-investment	Loans held-for-investment	15		14		(1)		14		12		(2)		Loans held-for-investment	14		11		(3)		14		12		(2)
Total loans	Total loans	$	6,862	$	6,955	$	93	$	6,727	$	7,021	$	294	Total loans	$	5,922	$	6,007	$	85	$	6,727	$	7,021	$	294
Liabilities	Liabilities													Liabilities
DOJ Liability (1)	DOJ Liability (1)	$	(70)	$	(70)	$	0	$	(118)	$	(35)	$	83	DOJ Liability (1)	$	—	$	—	$	—	$	(118)	$	(35)	$	83

(1)As of March 31, 2021, the UPB and fair value of this liability has been reported per the terms of the final Settlement and Dismissal Amendment signed on March 29, 2021. See Note 15 - Legal Proceedings, Contingencies and Commitments for further details.

Note 17 - Segment Information

Our operations are conducted through 3 operating segments: Community Banking, Mortgage Originations, and Mortgage Servicing. The Other segment includes the remaining reported activities. Operating segments are defined as components of an enterprise that engage in business activity from which revenues are earned and expenses are incurred for which discrete financial information is available that is evaluated regularly by executive management in deciding how to allocate resources and in assessing performance. The operating segments have been determined based on the products and services offered and reflect the manner in which financial information is currently evaluated by Management. Each segment operates under the same banking charter, but is reported on a segmented basis for this report. Each of the operating segments is complementary to each other and because of the interrelationships of the segments, the information presented is not indicative of how the segments would perform if they operated as independent entities.

The Community Banking segment originates loans, provides deposits and fee-based services to consumer, business, and mortgage lending customers through its Branch Banking, Business Banking and Commercial Banking, Government Banking and Warehouse Lending. Products offered through these groups include checking accounts, savings accounts, money market accounts, ~~certificates of deposit,~~CD, consumer loans, commercial loans, CRE loans, home builder finance loans and warehouse lines of credit. Other financial services available include consumer and corporate card services, customized treasury management solutions, merchant services and capital markets services such as loan syndications, and investment and insurance products and services. The interest income on LHFI is recognized in the Community Banking segment, excluding residential first mortgages and newly originated home equity products within the Mortgage Originations segment.

The Mortgage Originations segment originates and acquires one-to-four family residential mortgage loans to sell or hold on our balance sheet. Loans originated-to-sell comprise the majority of the lending activity. These loans are originated through mortgage branches, call centers, the Internet and third-party counterparties. The Mortgage Originations segment recognizes interest income on loans that are held-for-sale and the gains from sales associated with these loans, along with the interest income on residential mortgages and newly originated home equity products within LHFI.

The Mortgage Servicing segment services and subservices mortgage and other consumer loans for others on a fee for service basis and may also collect ancillary fees and earn income through the use of noninterest-bearing escrows. Revenue for those serviced and subserviced loans is earned on a contractual fee basis, with the fees varying based on our responsibilities and the status of the underlying loans. The Mortgage Servicing segment also services loans for our LHFI portfolio and our own LHFS portfolio in the Mortgage Originations segment, for which it earns revenue via an intercompany service fee allocation.

7984

The Other segment includes the treasury functions, which include the impact of interest rate risk management, balance sheet funding activities and the administration of the investment securities portfolios, as well as miscellaneous other expenses of a corporate nature. In addition, the Other segment includes revenue and expenses related to treasury and corporate assets and liabilities and equity not directly assigned or allocated to the Community Banking, Mortgage Originations or Mortgage Servicing operating segments.

Revenues are comprised of net interest income (before the provision (benefit) for credit losses) and noninterest income. Noninterest expenses and a majority of provision (benefit) for income taxes, are allocated to each operating segment. Provision for credit losses is allocated to segments based on net charge-offs and changes in outstanding balances. In contrast, the level of the consolidated provision for credit losses is determined based on an allowance model using the methodologies described in Item 2 – MD&A. The net effect of the credit provision is recorded in the Other segment. Allocation methodologies may be subject to periodic adjustment as the internal management accounting system is revised and the business or product lines within the segments change.

The following tables present financial information by business segment for the periods indicated:


		Three Months Ended March 31, 2021											Three Months Ended September 30, 2021
		Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total			Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total
		(Dollars in millions)											(Dollars in millions)
Summary of Operations	Summary of Operations											Summary of Operations
Net interest income	Net interest income	$	156	$	56	$	4	$	(27)	$	189	Net interest income	$	149	$	72	$	4	$	(30)	$	195
Benefit for credit losses		(14)		(2)		0		(12)		(28)
Provision (benefit) for credit losses												Provision (benefit) for credit losses	8		(2)		—		(29)		(23)
Net interest income after benefit for credit losses	Net interest income after benefit for credit losses	170		58		4		(15)		217		Net interest income after benefit for credit losses	141		74		4		(1)		218
Net gain on loan sales	Net gain on loan sales	0		227		0		0		227		Net gain on loan sales	—		169		—		—		169
Loan fees and charges	Loan fees and charges	0		24		18		0		42		Loan fees and charges	—		13		20		—		33
Net return on mortgage servicing rights	Net return on mortgage servicing rights	0		0		0		0		0		Net return on mortgage servicing rights	—		9		—		—		9
Loan administrative (expense) income	Loan administrative (expense) income	0		(10)		40		(3)		27		Loan administrative (expense) income	—		(7)		40		(2)		31
Other noninterest income	Other noninterest income	18		3		0		7		28		Other noninterest income	16		3		—		5		24
Total noninterest income	Total noninterest income	18		244		58		4		324		Total noninterest income	16		187		60		3		266
Compensation and benefits	Compensation and benefits	31		54		16		43		144		Compensation and benefits	26		48		16		40		130
Commissions	Commissions	1		61		0		0		62		Commissions	1		43		—		—		44
Loan processing expense	Loan processing expense	1		11		8		1		21		Loan processing expense	1		11		9		1		22
Other noninterest expense	Other noninterest expense	25		22		22		51		120		Other noninterest expense	12		23		22		33		90
Total noninterest expense	Total noninterest expense	58		148		46		95		347		Total noninterest expense	40		125		47		74		286
Income (loss) before indirect overhead allocations and income taxes	Income (loss) before indirect overhead allocations and income taxes	130		154		16		(106)		194		Income (loss) before indirect overhead allocations and income taxes	117		136		17		(72)		198
Indirect overhead allocation (expense) income	Indirect overhead allocation (expense) income	(10)		(19)		(6)		35		0		Indirect overhead allocation (expense) income	(7)		(14)		(4)		25		—
Provision (benefit) for income taxes	Provision (benefit) for income taxes	25		28		2		(10)		45		Provision (benefit) for income taxes	23		26		3		(6)		46
Net income (loss)	Net income (loss)	$	95	$	107	$	8	$	(61)	$	149	Net income (loss)	$	87	$	96	$	10	$	(41)	$	152

Intersegment revenue (expense)	Intersegment revenue (expense)	$	14	$	(2)	$	12	$	(24)	$	—	Intersegment revenue (expense)	$	34	$	—	$	10	$	(44)	$	—

Average balances	Average balances											Average balances
Loans held-for-sale	Loans held-for-sale	$	0	$	7,464	$	0	$	0	$	7,464	Loans held-for-sale	$	20	$	7,819	$	—	$	—	$	7,839
Loans with government guarantees	Loans with government guarantees	0		2,502		0		0		2,502		Loans with government guarantees	—		2,046		—		—		2,046
Loans held-for-investment (2)	Loans held-for-investment (2)	12,806		2,079		0		30		14,915		Loans held-for-investment (2)	11,846		1,683		—		11		13,540
Total assets	Total assets	13,168		13,015		390		3,492		30,065		Total assets	12,224		12,356		83		3,384		28,047
Deposits	Deposits	11,804		15		7,157		1,067		20,043		Deposits	12,116		40		6,249		1,281		19,686

(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.

(2) Includes adjustment made to reclassify operating lease assets to LHFI.

8085


		Three Months Ended March 31, 2020											Three Months Ended September 30, 2020
		Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total			Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total
		(Dollars in millions)											(Dollars in millions)
Summary of Operations	Summary of Operations											Summary of Operations
Net interest income	Net interest income	$	104	$	42	$	4	$	(2)	$	148	Net interest income	$	158	$	49	$	5	$	(32)	$	180
Provision (benefit) for credit losses	Provision (benefit) for credit losses	8		(3)		0		9		14		Provision (benefit) for credit losses	(2)		(3)		—		37		32
Net interest income after provision (benefit) for credit losses	Net interest income after provision (benefit) for credit losses	96		45		4		(11)		134		Net interest income after provision (benefit) for credit losses	160		52		5		(69)		148
Net gain on loan sales	Net gain on loan sales	0		90		0		0		90		Net gain on loan sales	2		344		—		—		346
Loan fees and charges	Loan fees and charges	0		14		9		0		23		Loan fees and charges	—		25		16		—		41
Net return on mortgage servicing rights	Net return on mortgage servicing rights	0		6		0		0		6		Net return on mortgage servicing rights	—		12		—		—		12
Loan administrative (expense) income	Loan administrative (expense) income	(1)		(7)		36		(16)		12		Loan administrative (expense) income	(1)		(10)		40		(3)		26
Other noninterest income	Other noninterest income	16		1		0		6		23		Other noninterest income	15		3		—		5		23
Total noninterest income	Total noninterest income	15		104		45		(10)		154		Total noninterest income	16		374		56		2		448
Compensation and benefits	Compensation and benefits	27		31		10		34		102		Compensation and benefits	28		42		12		41		123
Commissions	Commissions	1		28		0		0		29		Commissions	1		71		—		—		72
Loan processing expense	Loan processing expense	2		7		7		1		17		Loan processing expense	1		11		8		—		20
Other noninterest expense	Other noninterest expense	44		26		19		(5)		84		Other noninterest expense	63		32		21		(30)		86
Total noninterest expense	Total noninterest expense	74		92		36		30		232		Total noninterest expense	93		156		41		11		301
Income (loss) before indirect overhead allocations and income taxes	Income (loss) before indirect overhead allocations and income taxes	37		57		13		(51)		56		Income (loss) before indirect overhead allocations and income taxes	83		270		20		(78)		295
Indirect overhead allocation (expense) income	Indirect overhead allocation (expense) income	(9)		(12)		(5)		26		0		Indirect overhead allocation (expense) income	(11)		(18)		(4)		33		—
Provision (benefit) for income taxes	Provision (benefit) for income taxes	6		9		2		(7)		10		Provision (benefit) for income taxes	15		53		3		2		73
Net income (loss)	Net income (loss)	$	22	$	36	$	6	$	(18)	$	46	Net income (loss)	$	57	$	199	$	13	$	(47)	$	222

Intersegment (expense) revenue	Intersegment (expense) revenue	$	(6)	$	1	$	8	$	(3)	$	—	Intersegment (expense) revenue	$	(22)	$	(12)	$	10	$	24	$	—

Average balances	Average balances											Average balances
Loans held-for-sale	Loans held-for-sale	$	0	$	5,248	$	0	$	0	$	5,248	Loans held-for-sale	$	—	$	5,602	$	—	$	—	$	5,602
Loans with government guarantees	Loans with government guarantees	0		811		0		0		811		Loans with government guarantees	—		2,122		—		—		2,122
Loans held-for-investment (2)	Loans held-for-investment (2)	8,898		2,895		0		30		11,823		Loans held-for-investment (2)	12,311		2,498		—		30		14,839
Total assets	Total assets	9,387		9,817		48		4,161		23,413		Total assets	12,603		11,195		78		4,401		28,277
Deposits	Deposits	10,434		0		4,777		584		15,795		Deposits	11,265		—		7,329		967		19,561

(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.

(2) Includes adjustment made to reclassify operating lease assets to LHFI.


	Nine Months Ended September 30, 2021
	Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total
	(Dollars in millions)
Summary of Operations
Net interest income	$	454	$	186	$	11	$	(85)	$	566
Provision (benefit) for credit losses	(5)		(7)		—		(83)		(95)
Net interest income after benefit for credit losses	459		193		11		(2)		661
Net gain on loan sales	—		564		—		—		564
Loan fees and charges	1		55		57		(1)		112
Net return on mortgage servicing rights	—		4		—		—		4
Loan administrative (expense) income	(1)		(26)		120		(8)		85
Other noninterest income	49		8		—		20		77
Total noninterest income	49		605		177		11		842
Compensation and benefits	81		151		47		117		396
Commissions	2		155		—		(1)		156
Loan processing expense	4		34		24		3		65
Other noninterest expense	39		65		66		135		305
Total noninterest expense	126		405		137		254		922
Income (loss) before indirect overhead allocations and income taxes	382		393		51		(245)		581
Indirect overhead allocation (expense) income	(26)		(50)		(14)		90		—
Provision (benefit) for income taxes	75		72		8		(22)		133
Net income (loss)	$	281	$	271	$	29	$	(133)	$	448

Intersegment revenue (expense)	$	93	$	(3)	$	33	$	(123)	$	—

Average balances
Loans held-for-sale	$	14	$	7,389	$	—	$	—	$	7,403
Loans with government guarantees	—		2,296		—		(1)		2,295
Loans held-for-investment (2)	12,156		1,865		—		22		14,043
Total assets	12,518		12,462		246		3,475		28,701
Deposits	11,872		26		6,525		1,175		19,598

(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.

(2) Includes adjustment made to reclassify operating lease assets to LHFI.


	Nine Months Ended September 30, 2020
	Community Banking		Mortgage Originations		Mortgage Servicing		Other (1)		Total
	(Dollars in millions)
Summary of Operations
Net interest income	$	395	$	147	$	14	$	(60)	$	496
Provision (benefit) for credit losses	3		(8)		—		153		148
Net interest income after benefit for credit losses	392		155		14		(213)		348
Net gain on loan sales	2		737		—		—		739
Loan fees and charges	1		58		43		—		102
Net return on mortgage servicing rights	—		10		—		—		10
Loan administrative (expense) income	(2)		(25)		112		(26)		59
Other noninterest income	43		5		—		20		68
Total noninterest income	44		785		155		(6)		978
Compensation and benefits	79		111		33		118		341
Commissions	2		160		—		—		162
Loan processing expense	4		29		24		2		59
Other noninterest expense	231		114		57		(137)		265
Total noninterest expense	316		414		114		(17)		827
Income (loss) before indirect overhead allocations and income taxes	120		526		55		(202)		499
Indirect overhead allocation (expense) income	(31)		(45)		(15)		91		—
Provision (benefit) for income taxes	19		101		8		(13)		115
Net income (loss)	$	70	$	380	$	32	$	(98)	$	384

Intersegment revenue (expense)	$	(97)	$	(46)	$	27	$	116	$	—

Average balances
Loans held-for-sale	$	—	$	5,499	$	—	$	—	$	5,499
Loans with government guarantees	—		1,267		—		—		1,267
Loans held-for-investment (2)	10,702		2,693		—		29		13,424
Total assets	11,100		10,539		65		4,288		25,992
Deposits	10,817		—		6,114		767		17,698

(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.

(2) Includes adjustment made to reclassify operating lease assets to LHFI.

Note 18 - Recently Issued Accounting Pronouncements

Adoption of New Accounting Standards

We adopted the following ASU during the quarter ended ~~March 31, 2021, none of which had~~September 30, 2021. This ASU did not have a material impact to our financial statements:


Standard	~~Descriptions~~Description	Effective Date
ASU ~~2021-01~~2021-06	~~Reference Rate Reform~~Presentation of Financial Statements (Topic ~~848)~~205), Financial Services—Depository and Lending (Topic 942), and Financial Services—Investment Companies (Topic 946): ~~Scope~~Amendments to SEC Paragraphs Pursuant to SEC Final Rule Releases No. 33-10786, Amendments to Financial Disclosures about Acquired and Disposed Businesses, and No. 33-10835, Update of Statistical Disclosures for Bank and Savings and Loan Registrants (SEC Update)	~~January 1, 2021~~
~~ASU 2019-12~~	~~Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes~~	~~January~~July 1, 2021

~~Note 19 - Subsequent Event~~

On April 26, 2021, it was announced that New York Community Bancorp, Inc. ("NYCB") and Flagstar had entered into a definitive merger agreement (the "Merger Agreement") under which the two companies will combine in an all stock merger. Under the terms of the Merger Agreement, Flagstar shareholders will receive 4.0151 shares of NYCB common stock for each Flagstar share they own. The new company will have over $87 billion in assets and operate nearly 400 traditional branches in 9 states and 87 loan production offices across a 28 state footprint. The transaction is expected to close by the end of 2021, subject to customary closing conditions, including regulatory approvals and approval by each company's shareholders.

Item 3. Quantitative and Qualitative Disclosures about Market Risk

A discussion regarding our management of market risk is included in "Market Risk" in this report in "Management’s Discussion and Analysis of Financial Condition and Results of Operations" which is incorporated herein by reference.

Item 4. Controls and Procedures

(a)Evaluation of Disclosure Controls and Procedures. As of ~~March 31,~~September 30, 2021, pursuant to Rule 13a-15(b) of the Securities Exchange Act of 1934, as amended ("Exchange Act"), an evaluation was performed by the Company’s

Management, including our principal executive and financial officers, regarding the design and effectiveness of our disclosure controls and procedures. Based upon that evaluation, the principal executive and financial officers have concluded that our current disclosure controls and procedures were effective to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Commission's rules and forms as of ~~March 31,~~September 30, 2021.

(b)Changes in Internal Controls. There have been no changes in the Company’s internal control over financial reporting (as defined in Rule 13a-15(d) of the Exchange Act) during the three months ended ~~March 31,~~September 30, 2021, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

8289

PART II

Item 1. Legal Proceedings

See Legal Proceedings in Note 15 - Legal Proceedings, Contingencies and Commitments to the Consolidated Financial Statements, which is incorporated herein by reference.

Item 1A. Risk Factors

~~We are reviewing and updating our risk factors to contemplate the strategic merger with New York Community Bancorp, Inc. ("NYCB"), including the following~~The Company believes that there have been no material changes ~~from~~to the risk factors ~~reported~~previously disclosed in ~~the Company's~~response to Item 1A. to Part I, of our Annual Report on Form 10-K for the ~~period~~fiscal year ended December 31, ~~2020:~~

~~Failure~~2020 and updated per Item 1A. to ~~complete the proposed merger with NYCB could negatively affect our stock price, our future business or our financial results.~~

If our pending merger with NYCB is not completed for any reason, our business may be adversely affected and, without realizing any of the benefits of having completed the merger, we would be subject to a number of risks, including the following:

•~~We may experience negative reactions from the financial markets, including negative effects on our stock price.~~

•~~We may experience negative reactions from vendors, customers or employees.~~

•~~We will have incurred substantial expenses and will be required to pay certain costs relating to the merger, including legal, accounting, and other fees, whether or not the merger is completed.~~

•Our management team will have devoted substantial time and resources to matters relating to the merger and would otherwise have devoted their time and resources to other opportunities that may have been beneficial to us.

~~We will be subject to uncertainties while our merger with NYCB is pending, which could adversely affect our business.~~

Uncertainty about the effect of the merger on our employees and customers may have an adverse effect on us. These uncertainties may impair our ability to attract, retain and motivate key personnel until the merger is consummated and for a period of time thereafter, and could cause customers to seek to change their existing business relationships with us. Employee retention may be particularly challenging during this period, as employees may experience uncertainty about their roles with the surviving corporation following the merger. In addition, subject to certain exceptions, we have agreed to operate our business in

the ordinary course and to refrain from taking certain actions that could adversely affect our business without NYCB’s consent. These restrictions may prevent us from pursuing attractive business opportunities that may arise prior to the completion of the merger.

~~The Merger Agreement may be terminated and our merger with NYCB may not be completed.~~

~~The Merger Agreement is subject to a number of customary closing conditions, including the receipt of regulatory approvals and the requisite approvals~~Part II, of our shareholders and NYCB’s shareholders. Conditions to the closing of the merger may not be fulfilled in a timely manner or at all, and, accordingly, the merger may be delayed or may not be completed. In addition, we and/or NYCB may elect to terminate the Merger Agreement under certain circumstances. Furthermore, if the Merger Agreement is terminated under certain circumstances, as specified by the Merger Agreement, we will be required to pay a termination fee of $90 million to NYCB.

In addition, if the Merger Agreement is terminated and we seek another merger or business combination, the market price of our common stock could decline, which could make it more difficult to find a party willing to offer equivalent or more attractive consideration than the consideration NYCB has agreed to provide in the merger.

~~Our ability to complete our pending merger with NYCB is subject to various regulatory approvals, which may impose conditions that could adversely affect us.~~

Before our pending merger with NYCB may be completed, NYCB must obtain federal and state regulatory approvals, including approval of the FRB, the FDIC, the New York Department of Financial Services and certain mortgage agencies. These regulators may impose conditions or place restrictionsQuarterly Report on ~~the completion of the merger, and any such conditions or restrictions could have the effect of delaying completion of the merger or causing a termination of the Merger Agreement.~~

~~There can be no assurance as to whether regulatory approvals will be received, the timing of those approval, or whether any conditions will be imposed.~~

~~Shareholder litigation could prevent or delay the closing of our pending merger with NYCB or otherwise negatively affect our business and operations.~~

We may incur additional costs in connection with the defense or settlement of any shareholder lawsuits filed in connection with our pending merger with NYCB. Such litigation could have an adverse effect on our financial condition and results of operations and could prevent or delay the consummation of the merger.

~~Because the market price of NYCB’s common stock may fluctuate, our shareholders cannot be certain of the precise value of the merger consideration they may receive in our proposed merger with NYCB.~~

At the time our pending merger with NYCB is completed, each issued and outstanding share of our common stock will be converted into the right to receive 4.0151 shares of NYCB’s common stock. There will be a time lapse between each of the date of the joint proxy statement/prospectusForm 10-Q for the ~~shareholders’ meeting to approve the merger, the date on which our shareholders vote to approve the merger,~~three and ~~the date on which our shareholders entitled to receive shares of NYCB’s common stock actually receive such shares. The market value of NYCB’s common stock may fluctuate during these~~six month periods as a result of a variety of factors, including general market and economic conditions, changes in NYCB’s and our businesses, operations and prospects, the recent volatility in the prices of securities in global financial markets, the effects of the COVID-19 pandemic and regulatory considerations. Many of these factors are outside of our and NYCB’s control. Consequently, at the time that our shareholders must decide whether to approve the merger, they will not know the actual market value of the shares of NYCB’s common stock they will receive when the merger is completed. The actual value of the shares of NYCB’s common stock received by our shareholders will depend on the market value of shares of NYCB’s common stock at the time the merger is completed.ended June 30, 2021.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Sale of Unregistered Securities

The Company made no sales of unregistered securities during the quarter ended ~~March 31,~~September 30, 2021.

Issuer Purchases of Equity Securities

The Company made no purchases of its equity securities during the quarter ended ~~March 31,~~September 30, 2021.

Item 3. Defaults upon Senior Securities

The Company had no defaults on senior securities.

Item 4. Mine Safety Disclosures

None.

Item 5. Other Information

None.

8490

Item 6. Exhibits


Exhibit No.						Description
2.1*						Agreement and Plan of Merger, dated April 24, 2021, among New York Community Bancorp, Inc., 615 Corp., and Flagstar Bancorp, Inc. (previously filed as Exhibit 2.1 to the Company's Current Report on Form ~~8-K)~~8-K dated April 26, 2021, and incorporated herein by reference ).

3.1*						Second Amended and Restated Articles of Incorporation of Flagstar Bancorp, Inc. (previously filed as Exhibit 3.1 to the Company's Quarterly Report on Form 10-Q, for the period ended June 30, 2017, and incorporated herein by reference).

3.2*						Sixth Amended and Restated Bylaws of the Company (previously filed as Exhibit 3.2 to the Company's Quarterly Report on Form 10-Q, for the period ended September 30, 2016, and incorporated herein by reference).

4.1*						Indenture, dated October 28, 2020, between Flagstar Bancorp, Inc. and Wilmington Trust, National Association, as Trustee (previously filed as Exhibit 4.1 to the Company's Current Report on Form 8-K, dated October 28, 2020, and incorporated herein by reference).

4.2*						First Supplemental Indenture, dated October 28, 2020, between Flagstar Bancorp, Inc. and Wilmington Trust, National Association, as Trustee (previously filed as Exhibit 4.2 to the Company's Current Report on Form 8-K, dated October 28, 2020, and incorporated herein by reference).

4.3*						Form of 4.125% Fixed-to-Floating Rate Subordinated Note due 2030 (included in Exhibit 4.2).

~~10.1+~~						~~Amendment to the Employment Agreement dated as of September 4, 2020, by and between Flagstar Bancorp, Inc., Flagstar Bank, FSB and Lee M. Smith.~~

31.1						Section 302 Certification of Chief Executive Officer

31.2						Section 302 Certification of Chief Financial Officer

32.1						Section 906 Certification, as furnished by the Chief Executive Officer

32.2						Section 906 Certification, as furnished by the Chief Financial Officer

101						Financial statements from Quarterly Report on Form 10-Q of the Company for the quarter ended ~~March 31,~~September 30, 2021, formatted in XBRL: (i) the Consolidated Statements of Financial Condition, (ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income (Loss), (iv) the Consolidated Statements of Stockholders' Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to the Consolidated Financial Statements.


*			Incorporated herein by reference
+			~~Constitutes a management contract or compensation plan or arrangement~~

8591

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.



		FLAGSTAR BANCORP, INC.
		Registrant

Date:	~~May 7,~~November 5, 2021	/s/ Alessandro DiNello
		Alessandro DiNello
		President and Chief Executive Officer
		(Principal Executive Officer)

		/s/ James K. Ciroli
		James K. Ciroli
		Executive Vice President and Chief Financial Officer
		(Principal Financial Officer)

8692


				Loans in Forbearance
				Borrowers making October, November and December Payments			Remaining Borrowers			Total Loans in Forbearance
	Total Population
	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Unpaid Principal Balance (1)		Number of accounts	Percent of UPB		Percent of Accounts
	(Dollars in millions)
Loan servicing
Subserviced for others (2)	$	178,614	867,825	$	1,785	8,851	$	13,036	59,704	8.3	%	7.9	%
Serviced for others (3)	38,014		151,038	402		1,773	3,023		12,343	9.0	%	9.3	%
Serviced for own loan portfolio (4)	10,083		66,536	69		574	487		2,064	5.5	%	4.0	%
Total loans serviced	$	226,711	1,085,399	$	2,256	11,198	$	16,546	74,111	8.3	%	7.9	%