United States
Securities and Exchange Commission
Washington, D.C. 20549
Form 10-Q
Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended September 30, 2021March 31, 2022
Or
Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from _____ to _____
Commission File Number 1-13145
jll-20220331_g1.jpg
Jones Lang LaSalle Incorporated
(Exact name of registrant as specified in its charter)
Maryland36-4150422
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
200 East Randolph DriveChicago,IL60601
(Address of principal executive offices)(Zip Code)
Registrant's telephone number, including area code:(312)782-5800
Former name, former address and former fiscal year, if changed since last report: Not Applicable
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $0.01JLLThe New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No
The number of shares outstanding of the registrant's common stock (par value $0.01) as of the close of business on November 1, 2021May 5, 2022 was 50,468,409.48,863,202.



Table of Contents
Part I 
Item 1.
 
 
 
 
 
Item 2.
Item 3.
Item 4.
Part II
Item 1.
Item 1A.
Item 2.
Item 6.
2

Table of Contents
Part I. Financial Information
Item 1. Financial Statements
JONES LANG LASALLE INCORPORATED
CONDENSED CONSOLIDATED BALANCE SHEETS
(in millions, except share and per share data)(in millions, except share and per share data)September 30, 2021December 31, 2020(in millions, except share and per share data)March 31, 2022December 31, 2021
AssetsAssets(unaudited)Assets(unaudited)
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$535.9 574.3 Cash and cash equivalents$575.8 593.7 
Trade receivables, net of allowance of $73.6 and $66.51,739.9 1,636.1 
Trade receivables, net of allowance of $71.2 and $67.6Trade receivables, net of allowance of $71.2 and $67.61,894.5 2,004.1 
Notes and other receivablesNotes and other receivables374.5 469.9 Notes and other receivables396.4 389.3 
Reimbursable receivablesReimbursable receivables1,515.6 1,461.3 Reimbursable receivables1,691.8 1,734.5 
Warehouse receivablesWarehouse receivables2,293.5 1,529.2 Warehouse receivables701.7 822.3 
Short-term contract assets, net of allowance of $2.1 and $1.8313.7 265.8 
Prepaid & other478.1 517.1 
Short-term contract assets, net of allowance of $2.3 and $2.5Short-term contract assets, net of allowance of $2.3 and $2.5338.5 343.1 
Prepaid and otherPrepaid and other566.7 500.7 
Total current assetsTotal current assets7,251.2 6,453.7 Total current assets6,165.4 6,387.7 
Property and equipment, net of accumulated depreciation of $889.8 and $806.2693.4 663.9 
Property and equipment, net of accumulated depreciation of $937.7 and $909.1Property and equipment, net of accumulated depreciation of $937.7 and $909.1749.1 740.0 
Operating lease right-of-use assetsOperating lease right-of-use assets692.8 707.4 Operating lease right-of-use assets769.2 723.4 
GoodwillGoodwill4,212.1 4,224.7 Goodwill4,597.9 4,611.6 
Identified intangibles, net of accumulated amortization of $323.0 and $295.3680.6 679.8 
Investments in real estate ventures, including $537.7 and $340.3 at fair value646.6 430.8 
Identified intangibles, net of accumulated amortization of $367.8 and $340.1Identified intangibles, net of accumulated amortization of $367.8 and $340.1879.5 887.0 
Investments, including $677.5 and $639.6 at fair valueInvestments, including $677.5 and $639.6 at fair value785.3 745.7 
Long-term receivablesLong-term receivables278.8 231.1 Long-term receivables327.5 316.4 
Deferred tax assets, netDeferred tax assets, net278.0 296.5 Deferred tax assets, net313.2 330.8 
Deferred compensation planDeferred compensation plan522.2 446.3 Deferred compensation plan558.3 528.8 
OtherOther191.7 182.3 Other247.2 233.6 
Total assetsTotal assets$15,447.4 14,316.5 Total assets$15,392.6 15,505.0 
Liabilities and EquityLiabilities and Equity  Liabilities and Equity  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$1,011.3 1,229.8 Accounts payable and accrued liabilities$1,059.4 1,262.8 
Reimbursable payablesReimbursable payables1,172.8 1,154.5 Reimbursable payables1,219.2 1,350.0 
Accrued compensation & benefits1,494.2 1,433.2 
Accrued compensation and benefitsAccrued compensation and benefits1,333.5 2,029.5 
Short-term borrowingsShort-term borrowings117.6 62.0 Short-term borrowings118.2 147.9 
Current maturities of long-term debt, net of debt issuance costs of $0.3 and $0.3Current maturities of long-term debt, net of debt issuance costs of $0.3 and $0.3274.7 274.7 
Short-term contract liabilities and deferred incomeShort-term contract liabilities and deferred income183.6 192.9 Short-term contract liabilities and deferred income211.3 208.2 
Short-term acquisition-related obligationsShort-term acquisition-related obligations34.1 91.7 Short-term acquisition-related obligations51.2 45.8 
Warehouse facilitiesWarehouse facilities2,266.3 1,498.4 Warehouse facilities705.3 795.7 
Short-term operating lease liabilitiesShort-term operating lease liabilities153.6 165.7 Short-term operating lease liabilities155.8 153.8 
OtherOther237.4 299.6 Other274.4 218.1 
Total current liabilitiesTotal current liabilities6,670.9 6,127.8 Total current liabilities5,403.0 6,486.5 
Credit facility, net of debt issuance costs of $12.8 and $8.7212.2 (8.7)
Long-term debt, net of debt issuance costs of $2.0 and $2.5678.6 702.0 
Credit facility, net of debt issuance costs of $11.3 and $11.8Credit facility, net of debt issuance costs of $11.3 and $11.81,113.7 138.2 
Long-term debt, net of debt issuance costs of $1.4 and $1.4Long-term debt, net of debt issuance costs of $1.4 and $1.4387.8 395.6 
Deferred tax liabilities, netDeferred tax liabilities, net105.2 120.0 Deferred tax liabilities, net196.5 179.7 
Deferred compensationDeferred compensation511.0 450.0 Deferred compensation500.0 525.4 
Long-term acquisition-related obligationsLong-term acquisition-related obligations33.5 26.2 Long-term acquisition-related obligations55.4 66.3 
Long-term operating lease liabilitiesLong-term operating lease liabilities685.6 683.9 Long-term operating lease liabilities765.2 714.4 
OtherOther590.8 597.5 Other548.3 577.7 
Total liabilitiesTotal liabilities9,487.8 8,698.7 Total liabilities8,969.9 9,083.8 
Redeemable noncontrolling interestRedeemable noncontrolling interest7.5 7.8 Redeemable noncontrolling interest7.5 7.8 
Company shareholders' equity:Company shareholders' equity:  Company shareholders' equity:  
Common stock, $0.01 par value per share, 100,000,000 shares authorized; 52,076,276 and 51,970,307 shares issued; 50,582,197 and 51,105,417 outstanding0.5 0.5 
Common stock, $0.01 par value per share, 100,000,000 shares authorized; 52,083,349 and 52,076,800 shares issued; 49,608,928 and 50,024,139 outstandingCommon stock, $0.01 par value per share, 100,000,000 shares authorized; 52,083,349 and 52,076,800 shares issued; 49,608,928 and 50,024,139 outstanding0.5 0.5 
Additional paid-in capitalAdditional paid-in capital2,033.7 2,023.3 Additional paid-in capital2,066.8 2,053.7 
Retained earningsRetained earnings4,516.1 3,975.9 Retained earnings5,083.2 4,937.6 
Treasury stock, at cost, 1,494,079 and 864,890 shares(259.1)(96.1)
Treasury stock, at cost, 2,474,421 and 2,052,661 sharesTreasury stock, at cost, 2,474,421 and 2,052,661 shares(552.7)(406.3)
Shares held in trustShares held in trust(5.2)(5.6)Shares held in trust(5.1)(5.2)
Accumulated other comprehensive lossAccumulated other comprehensive loss(430.3)(377.2)Accumulated other comprehensive loss(419.5)(395.4)
Total Company shareholders’ equityTotal Company shareholders’ equity5,855.7 5,520.8 Total Company shareholders’ equity6,173.2 6,184.9 
Noncontrolling interestNoncontrolling interest96.4 89.2 Noncontrolling interest242.0 228.5 
Total equityTotal equity5,952.1 5,610.0 Total equity6,415.2 6,413.4 
Total liabilities, redeemable noncontrolling interest and equityTotal liabilities, redeemable noncontrolling interest and equity$15,447.4 14,316.5 Total liabilities, redeemable noncontrolling interest and equity$15,392.6 15,505.0 
    See accompanying notes to Condensed Consolidated Financial Statements.
3

Table of Contents
JONES LANG LASALLE INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in millions, except share and per share data) (unaudited)(in millions, except share and per share data) (unaudited)Three Months Ended September 30,Nine Months Ended September 30,(in millions, except share and per share data) (unaudited)Three Months Ended March 31,
202120202021202020222021
Revenue:
Revenue before reimbursements$2,804.9 2,091.4 $7,442.0 6,152.9 
Reimbursements2,084.3 1,886.7 5,979.3 5,591.6 
Total revenue$4,889.2 3,978.1 $13,421.3 11,744.5 
RevenueRevenue$4,801.4 4,037.1 
Operating expenses:Operating expenses:    Operating expenses:  
Compensation and benefitsCompensation and benefits$1,741.7 1,198.7 $4,627.4 3,698.5 Compensation and benefits$2,410.8 1,989.0 
Operating, administrative and otherOperating, administrative and other701.9 649.4 2,005.5 1,981.5 Operating, administrative and other2,141.0 1,897.2 
Reimbursed expenses2,084.3 1,886.7 5,979.3 5,591.6 
Depreciation and amortizationDepreciation and amortization52.8 54.9 160.3 166.8 Depreciation and amortization54.4 53.0 
Restructuring and acquisition chargesRestructuring and acquisition charges15.6 33.5 50.9 75.8 Restructuring and acquisition charges19.5 17.2 
Total operating expensesTotal operating expenses$4,596.3 3,823.2 $12,823.4 11,514.2 Total operating expenses$4,625.7 3,956.4 
Operating incomeOperating income$292.9 154.9 $597.9 230.3 Operating income$175.7 80.7 
Interest expense, net of interest incomeInterest expense, net of interest income9.6 12.3 30.6 41.8 Interest expense, net of interest income10.2 10.4 
Equity earningsEquity earnings17.4 15.0 106.7 1.4 Equity earnings18.5 48.5 
Other incomeOther income1.3 2.7 12.9 8.8 Other income0.2 11.8 
Income before income taxes and noncontrolling interestIncome before income taxes and noncontrolling interest302.0 160.3 686.9 198.7 Income before income taxes and noncontrolling interest184.2 130.6 
Income tax provisionIncome tax provision65.3 25.7 148.4 32.2 Income tax provision40.3 28.2 
Net incomeNet income236.7 134.6 538.5 166.5 Net income143.9 102.4 
Net (loss) income attributable to noncontrolling interest(0.5)2.7 (1.7)14.1 
Net loss attributable to noncontrolling interestNet loss attributable to noncontrolling interest(1.7)(0.6)
Net income attributable to common shareholdersNet income attributable to common shareholders$237.2 131.9 $540.2 152.4 Net income attributable to common shareholders$145.6 103.0 
Basic earnings per common shareBasic earnings per common share$4.67 2.55 $10.57 2.95 Basic earnings per common share$2.92 2.01 
Basic weighted average shares outstanding (in 000's)Basic weighted average shares outstanding (in 000's)50,851 51,761 51,101 51,670 Basic weighted average shares outstanding (in 000's)49,781 51,173 
Diluted earnings per common shareDiluted earnings per common share$4.57 2.52 $10.35 2.92 Diluted earnings per common share$2.86 1.97 
Diluted weighted average shares outstanding (in 000's)Diluted weighted average shares outstanding (in 000's)51,944 52,247 52,178 52,224 Diluted weighted average shares outstanding (in 000's)50,957 52,175 
Net income attributable to common shareholdersNet income attributable to common shareholders$237.2 131.9 $540.2 152.4 Net income attributable to common shareholders$145.6 103.0 
Change in pension liabilities, net of taxChange in pension liabilities, net of tax 0.7 0.5 0.7 Change in pension liabilities, net of tax (0.2)
Foreign currency translation adjustmentsForeign currency translation adjustments(47.2)59.3 (53.6)(50.3)Foreign currency translation adjustments(24.1)(6.2)
Comprehensive income attributable to common shareholdersComprehensive income attributable to common shareholders$190.0 191.9 $487.1 102.8 Comprehensive income attributable to common shareholders$121.5 96.6 
See accompanying notes to Condensed Consolidated Financial Statements.
4

Table of Contents
JONES LANG LASALLE INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30,MARCH 31, 2022 AND 2021 AND 2020
 Company Shareholders' Equity  
Common StockAdditionalShares
(in millions, except share and
per share data) (unaudited)
OutstandingPaid-InRetainedHeld inTreasuryTotal
SharesAmountCapitalEarningsTrustStock
AOCI(1)
NCI(2)
Equity
December 31, 202051,105,417 $0.5 2,023.3 3,975.9 (5.6)(96.1)(377.2)89.2 $5,610.0 
Net income (loss)— — — 103.0 — — — (0.6)102.4 
Shares issued under stock-based compensation programs290,563 — (15.6)— — 15.9 — — 0.3 
Shares repurchased for payment of taxes on stock-based compensation(89,780)— (9.7)— — (5.5)— — (15.2)
Amortization of stock-based compensation— — 17.5 — — — — — 17.5 
Shares held in trust— — — — 0.2 — — — 0.2 
Change in pension liabilities, net of tax— — — — — — (0.2)— (0.2)
Foreign currency translation adjustments— — — — — — (6.2)— (6.2)
Decrease in amounts attributable to noncontrolling interest— — — — — — — (1.9)(1.9)
March 31, 202151,306,200 $0.5 2,015.5 4,078.9 (5.4)(85.7)(383.6)86.7 $5,706.9 
Net income (loss)— — — 200.0 — — — (0.6)199.4 
Shares issued under stock-based compensation programs13,712 — (1.0)— — 1.5 — — 0.5 
Shares repurchased for payment of taxes on stock-based compensation(2,184)— (0.2)— — (0.2)— — (0.4)
Amortization of stock-based compensation— — 26.3 — — — — — 26.3 
Shares held in trust— — — — 0.1 — — — 0.1 
Change in pension liabilities, net of tax— — — — — 0.7 — 0.7 
Repurchase of common stock(172,500)— — — — (37.9)— — (37.9)
Foreign currency translation adjustments— — — — — — (0.2)— (0.2)
Increase in amounts attributable to noncontrolling interest— — — — — — — 4.3 4.3 
June 30, 202151,145,228 $0.5 2,040.6 4,278.9 (5.3)(122.3)(383.1)90.4 $5,899.7 
Net income (loss)   237.2    (0.5)236.7 
Shares issued under stock-based compensation programs200,425  (14.8)  25.5   10.7 
Shares repurchased for payment of taxes on stock-based compensation(82,956) (16.1)  (10.7)  (26.8)
Amortization of stock-based compensation  24.0      24.0 
Shares held in trust    0.1    0.1 
Repurchase of common stock(680,500)    (151.6)  (151.6)
Foreign currency translation adjustments      (47.2) (47.2)
Increase in amounts attributable to noncontrolling interest       6.5 6.5 
September 30, 202150,582,197 $0.5 2,033.7 4,516.1 (5.2)(259.1)(430.3)96.4 $5,952.1 

 Company Shareholders' Equity  
Common StockAdditionalShares
(in millions, except share and
per share data) (unaudited)
Shares OutstandingAmountPaid-InRetainedHeld inTreasuryTotal
CapitalEarningsTrustStock
AOCI(1)
NCI(2)
Equity
December 31, 202150,024,139 $0.5 2,053.7 4,937.6 (5.2)(406.3)(395.4)228.5 $6,413.4 
Net income (loss)   145.6    (1.7)143.9 
Shares issued under stock-based compensation programs305,435  (3.6)  5.5   1.9 
Shares repurchased for payment of taxes on stock-based compensation(105,295) (1.9)  (1.9)  (3.8)
Amortization of stock-based compensation  18.6      18.6 
Shares held in trust    0.1    0.1 
Repurchase of common stock(615,351)    (150.0)  (150.0)
Foreign currency translation adjustments      (24.1) (24.1)
Increase in amounts attributable to noncontrolling interest       15.2 15.2 
March 31, 202249,608,928 $0.5 2,066.8 5,083.2 (5.1)(552.7)(419.5)242.0 $6,415.2 

Company Shareholder's Equity
Common StockAdditionalShares
(in millions, except share and
per share data) (unaudited)
Shares OutstandingAmountPaid-InRetainedHeld inTreasuryTotal
CapitalEarningsTrustStock
AOCI(1)
NCI(2)
Equity
December 31, 202051,105,417 $0.5 2,023.3 3,975.9 (5.6)(96.1)(377.2)89.2 $5,610.0 
Net income (loss)— — — 103.0 — — — (0.6)102.4 
Shares issued under stock-based compensation programs290,563 — (15.6)— — 15.9 — — 0.3 
Shares repurchased for payment of taxes on stock-based compensation(89,780)— (9.7)— — (5.5)— — (15.2)
Amortization of stock-based compensation— — 17.5 — — — — — 17.5 
Shares held in trust— — — — 0.2 — — — 0.2 
Change in pension liabilities, net of tax— — — — — — (0.2)— (0.2)
Foreign currency translation adjustments— — — — — — (6.2)— (6.2)
Decrease in amounts attributable to noncontrolling interest— — — — — — — (1.9)(1.9)
March 31, 202151,306,200 $0.5 2,015.5 4,078.9 (5.4)(85.7)(383.6)86.7 $5,706.9 
(1) AOCI: Accumulated other comprehensive income (loss)
(2) NCI: Noncontrolling interest


See accompanying notes to Condensed Consolidated Financial Statements.
5

Table of Contents
JONES LANG LASALLE INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (CONTINUED)CASH FLOWS
FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2021 AND 2020
Company Shareholder's Equity
Common StockAdditionalShares
(in millions, except share and
per share data) (unaudited)
OutstandingPaid-InRetainedHeld inTreasuryTotal
SharesAmountCapitalEarningsTrustStock
AOCI(1)
NCI(2)
Equity
December 31, 201951,549,654 $0.5 1,962.8 3,588.3 (5.7)— (427.8)86.6 $5,204.7 
Net income— — — 5.3 — — — 12.3 17.6 
Shares issued under stock-based compensation programs363,308 — 4.4 — — — — — 4.4 
Shares repurchased for payment of taxes on stock-based compensation(102,370)— (16.2)— — — — — (16.2)
Amortization of stock-based compensation— — 18.6 — — — — — 18.6 
Shares held in trust— — — — 0.1 — — — 0.1 
Cumulative effect from adoption of new accounting for credit losses— — — (14.9)— — — — (14.9)
Repurchase of common stock(187,753)— — — — (25.0)— — (25.0)
Foreign currency translation adjustments— — — — — — (143.4)— (143.4)
Decrease in amounts attributable to noncontrolling interest— — — — — — — (17.0)(17.0)
March 31, 202051,622,839 $0.5 1,969.6 3,578.7 (5.6)(25.0)(571.2)81.9 $5,028.9 
Net income (loss) (3)
— — — 15.2 — — — (1.0)14.2 
Shares issued under stock-based compensation programs23,762 — — — — 0.6 — — 0.6 
Shares repurchased for payment of taxes on stock-based compensation(4,546)— (1.0)— — — — — (1.0)
Amortization of stock-based compensation— — 30.7 — — — — — 30.7 
Shares held in trust— — — — (0.1)— — — (0.1)
Foreign currency translation adjustments— — — — — — 33.8 — 33.8 
Increase in amounts attributable to noncontrolling interest— — — — — — — 2.3 2.3 
Balances at June 30, 202051,642,055 $0.5 1,999.3 3,593.9 (5.7)(24.4)(537.4)83.2 $5,109.4 
Net income (3)
— — — 131.9 — — — 2.9 134.8 
Shares issued under stock-based compensation programs221,527 — (1.2)0.1 — 1.6 — — 0.5 
Shares repurchased for payment of taxes on stock-based compensation(66,315)— (6.3)— — — — — (6.3)
Amortization of stock-based compensation— — 16.3 — — — — — 16.3 
Shares held in trust— — — — 0.1 — — — 0.1 
Repurchase of common stock(258,131)— — — — (25.0)— — (25.0)
Change in pension liabilities, net of tax— — — — — — 0.7 — 0.7 
Foreign currency translation adjustments— — — — — — 59.3 — 59.3 
Decrease in amounts attributable to noncontrolling interest— — — — — — — (3.6)(3.6)
Balances at September 30, 202051,539,136 $0.5 2,008.1 3,725.9 (5.6)(47.8)(477.4)82.5 $5,286.2 
(1) AOCI: Accumulated other comprehensive income (loss)
(2) NCI: Noncontrolling interest
(3) Excludes net (loss) income attributable to redeemable noncontrolling interest of $(0.2) million and $0.1 million for the three months ended September 30, 2020 and June 30, 2020, respectively.
Three Months Ended March 31,
(in millions) (unaudited)20222021
Cash flows from operating activities:  
Net income$143.9 102.4 
Reconciliation of net income to net cash used in operating activities: 
Depreciation and amortization54.4 53.0 
Equity earnings(18.5)(48.5)
Net loss (gain) on dispositions0.4 (11.4)
Distributions of earnings from investments2.6 0.4 
Provision for loss on receivables and other assets5.5 (0.5)
Amortization of stock-based compensation18.6 17.5 
Net non-cash mortgage servicing rights and mortgage banking derivative activity3.6 (9.7)
Accretion of interest and amortization of debt issuance costs1.3 1.2 
Other, net0.6 (3.9)
Change in: 
Receivables76.2 154.0 
Reimbursable receivables and reimbursable payables(89.4)(107.6)
Prepaid expenses and other assets(58.7)(32.4)
Deferred tax assets, net34.4 (2.7)
Accounts payable and accrued liabilities(181.2)(189.2)
Accrued compensation(710.1)(384.4)
Net cash used in operating activities(716.4)(461.8)
Cash flows from investing activities: 
Net capital additions – property and equipment(46.6)(34.6)
Net investment asset activity (less than wholly-owned)(12.0)(37.2)
Business acquisitions, net of cash acquired(2.0)(0.2)
Capital contributions to investments(36.5)(33.8)
Distributions of capital from investments5.6 4.0 
Other, net(2.5)4.0 
Net cash used in investing activities(94.0)(97.8)
Cash flows from financing activities: 
Proceeds from borrowings under credit facility2,348.0 1,242.0 
Repayments of borrowings under credit facility(1,373.0)(892.0)
Net (repayments of) proceeds from short-term borrowings(27.4)36.8 
Payments of deferred business acquisition obligations and earn-outs(6.0)(21.0)
Repurchase of common stock(150.0)— 
Other, net14.9 10.9 
Net cash provided by financing activities806.5 376.7 
Effect of currency exchange rate changes on cash, cash equivalents and restricted cash(6.7)(12.4)
Net change in cash, cash equivalents and restricted cash(10.6)(195.3)
Cash, cash equivalents and restricted cash, beginning of the period841.6 839.8 
Cash, cash equivalents and restricted cash, end of the period$831.0 644.5 
Supplemental disclosure of cash flow information: 
Restricted cash, beginning of period$247.9 265.5 
Restricted cash, end of period255.2 187.9 
Cash paid during the period for: 
Interest$5.5 4.5 
Income taxes, net of refunds77.1 30.5 
Operating leases44.0 49.0 
Non-cash activities: 
Business acquisitions (including contingent consideration)$2.0 3.8 
Non-cash consideration received for disposition 23.9 
Deferred business acquisition obligations1.4 — 
See accompanying notes to Condensed Consolidated Financial Statements.
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JONES LANG LASALLE INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
Nine Months Ended September 30,
(in millions) (unaudited)20212020
Cash flows from operating activities:  
Net income$538.5 166.5 
Reconciliation of net income to net cash provided by operating activities:  
Depreciation and amortization160.3 166.8 
Equity earnings(106.7)(1.4)
Net (gain) loss on dispositions(11.3)1.2 
Distributions of earnings from real estate ventures14.6 10.4 
Provision for loss on receivables and other assets7.5 61.4 
Amortization of stock-based compensation67.8 65.6 
Net non-cash mortgage servicing rights and mortgage banking derivative activity(43.4)(21.7)
Accretion of interest and amortization of debt issuance costs3.2 3.9 
Other, net(17.0)(37.0)
Change in:  
Receivables(80.4)574.3 
Reimbursable receivables and reimbursable payables(38.3)96.9 
Prepaid expenses and other assets(151.3)(49.6)
Deferred tax assets, net3.8 (53.1)
Accounts payable and accrued liabilities(271.7)(60.0)
Accrued Compensation134.7 (561.1)
Net cash provided by operating activities210.3 363.1 
Cash flows from investing activities:  
Net capital additions – property and equipment(111.6)(112.5)
Net investment asset activity (less than wholly-owned)(53.8)(10.2)
Business acquisitions, net of cash acquired(22.2)— 
Capital contributions to real estate ventures(132.3)(63.2)
Distributions of capital from real estate ventures39.1 30.5 
Other, net(35.2)31.2 
Net cash used in investing activities(316.0)(124.2)
Cash flows from financing activities:  
Proceeds from borrowings under credit facility3,432.0 4,404.0 
Repayments of borrowings under credit facility(3,207.0)(4,529.0)
Net proceeds from (repayments of) short-term borrowings60.4 (17.1)
Payments of deferred business acquisition obligations and earn-outs(58.3)(28.9)
Repurchase of common stock(189.5)(50.0)
Other, net1.7 (22.8)
Net cash provided by (used in) financing activities39.3 (243.8)
Effect of currency exchange rate changes on cash, cash equivalents and restricted cash(17.3)(4.3)
Net change in cash, cash equivalents and restricted cash(83.7)(9.2)
Cash, cash equivalents and restricted cash, beginning of the period839.8 652.1 
Cash, cash equivalents and restricted cash, end of the period$756.1 642.9 
Supplemental disclosure of cash flow information:  
Restricted cash, beginning of period$265.5 200.2 
Restricted cash, end of period220.2 202.9 
Cash paid during the period for:  
Interest$24.5 35.0 
Income taxes, net of refunds175.7 101.6 
Operating leases148.2 142.0 
Non-cash activities:  
Business acquisitions (including contingent consideration)$31.3 — 
Non-cash consideration received for disposition23.9 — 
See accompanying notes to Condensed Consolidated Financial Statements.
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JONES LANG LASALLE INCORPORATED
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
1.INTERIM INFORMATION
Readers of this quarterly report should refer to the audited financial statements of Jones Lang LaSalle Incorporated ("JLL," which may also be referred to as "the Company" or as "we," "us" or "our") for the year ended December 31, 2020,2021, which are included in our 20202021 Annual Report on Form 10-K, filed with the United States Securities and Exchange Commission ("SEC") and also available on our website (www.jll.com), since we have omitted from this quarterly report certain footnote disclosures which would substantially duplicate those contained in such audited financial statements. You should also refer to the "Summary of Critical Accounting Policies and Estimates" section within Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations and to Note 2, Summary of Significant Accounting Policies, in the Notes to Consolidated Financial Statements in our 20202021 Annual Report on Form 10-K for further discussion of our significant accounting policies and estimates.
Our Condensed Consolidated Financial Statements as of September 30, 2021,March 31, 2022, and for the periods ended September 30,March 31, 2022 and 2021, and 2020, are unaudited. In the opinion of management, we have included all adjustments (consisting solely of normal recurring adjustments) necessary for a fair presentation of the Condensed Consolidated Financial Statements for these interim periods. We have also reclassified certain prior year amounts to conform to the current presentation, specifically the incorporation of directly reimbursed expenses within Compensation and benefits, and Operating, administrative and other on our Condensed Consolidated Statements of Comprehensive Income, compared with its historical separate presentation.
Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is the result of a general focus in the real estate industry on completing transactions by calendar year end, while certain expenses are recognized evenly throughout the year. Growth in our Property Management and Workplace Management businesses as well as other annuity-based services has, to an extent, lessened the seasonality in our revenue and profits during the past several years. Within our Markets Advisory and Capital Markets segments, revenue from transaction-based activities is driven by the size and timing of our clients' transactions and can fluctuate significantly from period to period. Our LaSalle Investment Management ("LaSalle") segment generally earns investment-generated performance fees on clients' real estate investment returns when assets are sold, the timing of which is geared toward the benefit of our clients, as well as co-investment equity gains and losses, primarily dependent on underlying valuations. Within our Real Estate Services ("RES") segments, revenue from transaction-based activities (e.g. leasing and capital markets) is driven by the size and timing of our clients' transactions and can fluctuate significantly from period to period. In 2020 and during the nine months ended September 30, 2021, macroeconomic conditions influenced by the COVID-19 pandemic impacted the historical seasonality of our revenue and profits and may continue to do so during the remainder of 2021.
A significant portion of our compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This process can result in significant fluctuations in quarterly compensation and benefits expense from period to period. Non-variable operating expenses, which we recognize when incurred during the year, are relatively constant on a quarterly basis.
We provide for the effects of income taxes on interim financial statements based on our estimate of the effective tax rate for the full year, which we base on forecasted income by country and expected enacted tax rates. As required, we adjust for the impact of discrete items in the quarters in which they occur. Changes in the geographic mix of income can impact our estimated effective tax rate.
As a result of the items mentioned above, the results for the periods ended September 30March 31 are not fully indicative of what our results will be for the full fiscal year.
Change in Reporting Segments
Effective January 1, 2022, we changed from our geographic-centric Real Estate Services segments of Americas, EMEA and Asia Pacific to global business line segments of Markets Advisory, Capital Markets, Work Dynamics and JLL Technologies. Our real estate investment management business, LaSalle, continues as a reporting segment. As our segment financial results are presented on this global business line view, the comparable period has been recast to align with the new reporting structure. Refer to Note 2, Revenue Recognition, and Note 3, Business Segments, for additional information, including detail financial information, on our segments.
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2.NEW ACCOUNTING STANDARDS
Recently adopted accounting guidance
In January 2020, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2020‑01, Investments-Equity Securities (Topic 321), Investments-Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815), which, among other things, clarifies that a company should consider observable transactions that require a company to either apply or discontinue the equity method of accounting under Topic 323 and clarifies that, when determining the accounting for certain forward contracts and purchased options a company should not consider, whether upon settlement or exercise, if the underlying securities would be accounted for under the equity method or fair value option. This ASU is effective for annual and interim periods beginning after December 15, 2020, with early adoption permitted. We adopted this guidance effective January 1, 2021, and the adoption did not impact our financial statements and related disclosures.
3.REVENUE RECOGNITION
We earn revenue from the following services (segments are bolded).
RevenueMarkets Advisory
Leasing
Property Management
Advisory, Consulting and Other
Capital Markets
Investment Sales, Debt/Equity Advisory and Other
Loan Servicing
Valuation Advisory
Work Dynamics
Workplace Management
Project Management
Portfolio Services and Other
JLL Technologies
LaSalle
Markets Advisory
Leasing
Leasing revenue is earned from brokerage commissions as we represent tenants and/or landlords in connection with real estate leases. Our performance obligation is to facilitate the execution of a lease agreement, which is satisfied at a point in time, upon lease execution. Generally, we are either entitled to the full consideration upon lease execution or in part upon lease execution with the remainder upon the occurrence of a future event outside of our control (e.g., tenant occupancy, lease commencement, or rent commencement). The majority of the events that preclude our entitlement to the full consideration upon lease execution are considered to be “normal course of business” and, therefore, do not result in a constraint upon the recognition of revenue. In the infrequent instance our fee entitlement in a contract with a customer is predicated on the occurrence of a future event(s) uncertain of occurring, we constrain the recognition of revenue until the uncertainty is resolved or the future event occurs. Generally, less than 5% of our Leasing revenue recognized in a period had previously been constrained.
Property Management
Property Management provides on-site day-to-day real estate management services for owners of office, industrial, retail, multifamily residential and various other types of properties, representing a series of daily performance obligations delivered over time. Pricing is generally in the form of a monthly management fee based upon property-level cash receipts, square footage under management or some other variable metric.
Although we are principal in limited situations, we generally act as agent on behalf of our Property Management clients in relation to third-party vendors and subcontractors engaged to deliver operational services to our clients' properties. In these situations, we arrange, but do not control, the services provided by third party vendors and subcontractors prior to the transfer of the services to the client. As a result, the third-party costs incurred on behalf of clients, along with the corresponding revenue, are presented net on our Condensed Consolidated Statements of Comprehensive Income.
Advisory, Consulting and Other
Advisory, Consulting and Other includes a variety of different service offerings, whereby our performance obligation is to provide services as specified in the contract. Occasionally, our entitlement to consideration is predicated on the occurrence of an event such as the delivery of a report for which client acceptance is required. However, except for event-driven point-in-time transactions, the majority of services provided within this service line are delivered over time due to the continuous transfer of control to our clients.
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Capital Markets
Investment Sales, Debt/Equity Advisory and Other
We provide brokerage and other services for capital transactions, such as real estate sales or loan originations and refinancing. Our performance obligation is to facilitate the execution of capital transactions, and we are generally entitled to the full consideration at the point in time upon which our performance obligation is satisfied, at which time we recognize revenue. In addition, revenue related to mortgage servicing rights ("MSR" or "MSRs") and loan origination fees are reported within Investment Sales, Debt/Equity Advisory and Other.
Loan Servicing
We service substantially all the loans we originate and sell, and service loans we did not originate but subsequently acquire the rights to service. We obtain a periodic fee for each loan we service based on a proportion of the cash collections.
Capital Markets revenue excluded from the scope of Accounting Standards Codification Topic 606, Revenue from Contracts with Customers ("ASC Topic 606 -606")
Our mortgage banking and servicing operations, - such as Mortgagecomprised of (i) all Loan Servicing Rights ("MSR")-related activity,revenue and (ii) activities related to MSRs and loan origination fees (included in Investment Sales, Debt/Equity Advisory and servicing income -Other), are not considered revenue from contracts with customers, and accordingly are excluded from the scope of ASC Topic 606. Such out-of-scope revenue was included entirely within Americas Capital Marketsis presented below.
Three Months Ended March 31,
(in millions)20222021
Revenue excluded from scope of ASC Topic 606$69.9 70.2 

Valuation Advisory
Valuation Advisory service offerings include (but are not limited to) asset appraisal, business valuation, property tax advisory, complex litigation, and environmental property consulting. Our performance obligation is to provide services as specified in the contract and our pricing is negotiated based on the scale and complexity of each assignment. Typically, our entitlement to consideration is predicated on the occurrence of an event such as the delivery of an appraisal or report for which client acceptance is required.
Work Dynamics
Workplace Management
Workplace Management, previously referred to as Integrated Facilities Management (IFM), provides comprehensive, on-site day-to-day real estate management services to corporations and institutions across a broad range of industries that outsource the management of the real estate they occupy, representing a series of daily performance obligations delivered over time. Pricing generally includes a management fee and, in many instances, an incentive fee or other form of variable consideration.
Although we may act as agent on behalf of our clients with respect to certain mandates, we generally act as principal for our Workplace Management contracts with respect to third-party vendors and subcontractors engaged to deliver operational services to our clients' facilities. In these situations, we control the services provided by such third-party vendors and subcontractors prior to the transfer of the services to the client. As a result, the third-party costs incurred on behalf of our clients, along with the corresponding reimbursement revenue, are presented gross on our Condensed Consolidated Statements of Comprehensive Income.
Project Management
Project Management, previously referred to as Project & Development Services, provides short-term construction-related services ranging from development and design to general contracting and project management for owners and occupiers of real estate. Depending on the terms of our engagement, our performance obligation is either to arrange for the completion of a project or to assume responsibility for completing a project on behalf of a client. Our obligations to clients are satisfied over time due to the continuous transfer of control of the underlying asset. Therefore, we recognize revenue over time, generally using input measures (e.g., to-date costs incurred relative to total estimated costs at completion).
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Typically, we are entitled to consideration at distinct milestones over the term of an engagement. For certain contracts where we assume responsibility for completing a project, we control the services provided by third-party vendors and subcontractors prior to transfer of the assets to the client. In these situations, the third-party costs incurred on behalf of clients, along with the associated reimbursement revenue, are presented gross on our Condensed Consolidated Statements of Comprehensive Income. In contrast, where we act as agent on behalf of clients, third-party costs incurred and the associated revenue are presented net on our Condensed Consolidated Statements of Comprehensive Income.
Portfolio Services and Other
Portfolio Services and Other includes a variety of different service offerings, including advising clients on how to optimize their workplace strategies and occupancy planning efforts, and overall portfolio strategy management and administration for our clients. Our performance obligation is to provide services as specified in the contract. For event-driven point-in-time transactions, we record revenue when our performance obligation is complete, such as the delivery of a report where client acceptance is required, whereas revenue is recorded over time for services with a continuous transfer of control to our clients.
JLL Technologies
JLL Technologies offers multiple cloud-based software solutions that generate value for investors and businesses by enabling higher-quality decision-making through improved data and analytics. We recognize cloud-based software revenue over time commensurate with the length and terms of the contract. In addition, we offer professional services such as program and project management, implementation and support, managed services, and advisory services. We recognize professional services revenue at the time our performance obligation is satisfied.
LaSalle
LaSalle provides real estate investment management services to clients and generally earns consideration in the form of advisory fees, transaction fees and incentive fees. Typically, our performance obligation is to manage clients’ capital for a specified period of time and is presented below.
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Revenue excluded from scope of ASC Topic 606$102.3 72.0 $235.9 174.7 
delivered as a series of daily performance obligations over time. Revenue recognition for transaction and incentive fees is generally constrained until all contingencies have cleared due to the possibility of a significant reversal until completion of the events necessary to realize the associated consideration. Substantially all incentive fees recognized as revenue were previously constrained.
Contract assets and liabilities- Our contract assets, net of allowance, are included in Short-term contract assets and Other assets and our contract liabilities are included in Short-term contract liabilities and deferred income on our Condensed Consolidated Balance Sheets. The majority of contract liabilities are recognized as revenue within 90 days. Such contract assets and liabilities are presented below.
(in millions)(in millions)September 30, 2021December 31, 2020(in millions)March 31, 2022December 31, 2021
Contract assets, grossContract assets, gross$402.8 347.8 Contract assets, gross$449.5 438.7 
Contract asset allowanceContract asset allowance(2.5)(2.1)Contract asset allowance(2.7)(2.8)
Contract assets, netContract assets, net$400.3 345.7 Contract assets, net$446.8 435.9 
Contract liabilitiesContract liabilities$105.0 111.0 Contract liabilities$123.0 128.9 
Remaining performance obligations - Remaining performance obligations represent the aggregate transaction price for contracts where our performance obligations have not yet been satisfied. As of September 30, 2021,March 31, 2022, the aggregate amount of transaction price allocated to remaining performance obligations represented less than 5% of our total revenue. In accordance with ASC Topic 606, excluded from the aforementioned remaining performance obligations are (i) amounts attributable to contracts expected to be completed within 12 months and (ii) variable consideration for services performed as a series of daily performance obligations, such as facilities management, property management, and LaSalle contracts. Contracts within these businesses represent a significant portion of our contracts with customers not expected to be completed within 12 months.
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4.3. BUSINESS SEGMENTS
We manageOn February 28, 2022, we announced a new organizational structure that became effective on January 1, 2022. Under the new structure, we organize our operations around, and publicly report our operations as fourfinancial results on, five global business segments:
The three geographic regions of RES including:
(1) Americas,Markets Advisory,
(2) Europe, Middle East and Africa ("EMEA"),Capital Markets,
(3) Work Dynamics,
(4) JLL Technologies, and
(3) Asia Pacific;
and
(4)(5) LaSalle.
Each geographic regionMarkets Advisory offers our fulla wide range of real estate services, including agency leasing and tenant representation, capital markets, property management, advisory, and facility management, projectconsulting services. Capital Markets service offerings include investment sales, equity and development management, energy management and sustainability, construction management, anddebt advisory, consultingloan servicing, and valuation advisory. Our Work Dynamics business provides a broad suite of integrated services to occupiers of real estate, including facility and project management, as well as portfolio and other services. Our JLL Technologies segment offers software products, solutions and services, while LaSalle provides investment management services on a global basis to institutional investors and high-net-worth individuals.
We allocate all indirect expenses to our segments, other than interest and income taxes, as nearly all expenses incurred benefit one or more of the segments. Allocated expenses primarily consist of corporate global overhead,functional costs across the globe, which we allocate to the business segments based on the budgeted operating expenses of each segment.using an expense-specific driver-based methodology.
Segment incomeAdjusted EBITDA does not include (i) depreciation and amortization, (ii) restructuring and acquisition charges, (ii)(iii) interest expense, net of interest income, (iii) other income, and (iv) provision for income tax, (iv) gain on disposal, (v) net non-cash MSR and mortgage which are otherwise included in Net income on the Condensed Consolidated Statements of Comprehensive Income.
The Chief Operating Decision Maker ("CODM") of JLL measures and evaluates the segment results based on Segment incomeAdjusted EBITDA for purposes of making decisions about allocating resources and assessing performance. Our CODM is not provided with total asset information by segment and accordingly does not measure or allocate resources based on total assets information. Therefore, we have not disclosed asset information by segment.
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Summarized financial information by business segment is as follows.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
(in millions)(in millions)2021202020212020(in millions)20222021
Americas  
Markets AdvisoryMarkets Advisory
LeasingLeasing$594.6 325.2 $1,442.5 1,022.2 Leasing$600.9 416.6 
Capital Markets421.2 190.8 934.1 579.0 
Property & Facility Management1,564.8 1,433.3 4,576.8 4,331.6 
Project & Development Services389.2 336.2 962.0 917.9 
Property ManagementProperty Management370.5 347.6 
Advisory, Consulting and OtherAdvisory, Consulting and Other113.4 95.3 313.2 282.2 Advisory, Consulting and Other28.1 28.5 
RevenueRevenue$3,083.2 2,380.8 $8,228.6 7,132.9 Revenue$999.5 792.7 
Depreciation and amortizationDepreciation and amortization$33.2 36.4 $100.6 112.9 Depreciation and amortization$17.1 15.9 
Equity earningsEquity earnings$7.6 4.8 $58.6 20.4 Equity earnings$0.5 0.4 
Segment income$285.6 140.0 $637.2 277.1 
Adjusted EBITDAAdjusted EBITDA$111.2 66.0 
EMEA  
Leasing$80.6 58.5 $209.0 153.3 
Capital MarketsCapital Markets110.4 73.3 284.0 196.5 Capital Markets
Property & Facility Management368.5 348.7 1,074.5 1,044.2 
Project & Development Services207.2 190.8 595.7 558.3 
Advisory, Consulting and Other63.3 72.5 192.8 173.6 
Investment Sales, Debt/Equity Advisory and OtherInvestment Sales, Debt/Equity Advisory and Other$476.1 302.0 
Valuation AdvisoryValuation Advisory84.6 79.7 
Loan ServicingLoan Servicing39.9 30.0 
RevenueRevenue$830.0 743.8 $2,356.0 2,125.9 Revenue$600.6 411.7 
Depreciation and amortizationDepreciation and amortization$10.3 9.8 $32.2 28.0 Depreciation and amortization$15.6 15.9 
Equity earningsEquity earnings$ 0.8 $ 0.8 Equity earnings$0.8 0.4 
Segment loss$(10.3)(1.9)$(45.8)(55.8)
Adjusted EBITDAAdjusted EBITDA$118.2 59.1 
Asia Pacific
Leasing$63.6 46.6 $147.7 105.8 
Capital Markets43.4 20.4 125.7 66.1 
Property & Facility Management567.3 521.3 1,729.9 1,568.5 
Project & Development Services111.5 104.5 319.7 296.5 
Advisory, Consulting and Other60.4 50.4 176.9 133.7 
Work DynamicsWork Dynamics
Workplace ManagementWorkplace Management$2,320.4 2,048.4 
Project ManagementProject Management612.3 551.8 
Portfolio Services and OtherPortfolio Services and Other100.9 97.9 
RevenueRevenue$846.2 743.2 $2,499.9 2,170.6 Revenue$3,033.6 2,698.1 
Depreciation and amortizationDepreciation and amortization$7.5 6.9 $22.4 20.5 Depreciation and amortization$16.5 16.2 
Equity earningsEquity earnings$1.4 0.9 $3.4 0.7 Equity earnings$0.3 0.1 
Segment income$20.9 35.8 $75.2 57.4 
Adjusted EBITDAAdjusted EBITDA$35.2 24.9 
JLL TechnologiesJLL Technologies
RevenueRevenue$49.4 43.4 
Depreciation and amortizationDepreciation and amortization$3.8 2.9 
Equity earningsEquity earnings$18.8 34.6 
Adjusted EBITDAAdjusted EBITDA$(12.3)14.0 
LaSalleLaSalle  LaSalle
Advisory feesAdvisory fees$97.3 84.6 $270.4 251.1 Advisory fees$97.0 83.5 
Transaction fees & other10.2 17.7 28.9 36.1 
Transaction fees and otherTransaction fees and other17.1 7.7 
Incentive feesIncentive fees22.3 8.0 37.5 27.9 Incentive fees4.2 — 
RevenueRevenue$129.8 110.3 $336.8 315.1 Revenue$118.3 91.2 
Depreciation and amortizationDepreciation and amortization$1.8 1.8 $5.1 5.4 Depreciation and amortization$1.4 2.1 
Equity earnings (losses)$8.4 8.5 $44.7 (20.5)
Segment income$29.7 29.5 $88.9 28.8 
Equity (losses) earningsEquity (losses) earnings$(1.9)13.0 
Adjusted EBITDAAdjusted EBITDA$21.3 26.1 
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The following table is a reconciliation of SegmentAdjusted EBITDA to Net income attributable to consolidated Operating income.common shareholders.
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Segment income - Americas$285.6 140.0 $637.2 277.1 
Segment loss - EMEA(10.3)(1.9)(45.8)(55.8)
Segment income - APAC20.9 35.8 75.2 57.4 
Segment income - LaSalle29.7 29.5 88.9 28.8 
Less: Equity earnings(17.4)(15.0)(106.7)(1.4)
Add: Restructuring and acquisition charges(15.6)(33.5)(50.9)(75.8)
Operating income$292.9 154.9 $597.9 230.3 
Three Months Ended March 31,
(in millions)20222021
Adjusted EBITDA - Markets Advisory$111.2 66.0 
Adjusted EBITDA - Capital Markets118.2 59.1 
Adjusted EBITDA - Work Dynamics35.2 24.9 
Adjusted EBITDA - JLL Technologies(12.3)14.0 
Adjusted EBITDA - LaSalle21.3 26.1 
Adjusted EBITDA - Consolidated$273.6 190.1 
Adjustments:
Restructuring and acquisition charges$(19.5)(17.2)
Gain on disposition 12.0 
Net non-cash MSR and mortgage banking derivative activity(3.6)9.7 
Interest expense, net of interest income(10.2)(10.4)
Provision for income taxes(40.3)(28.2)
Depreciation and amortization(54.4)(53.0)
Net income attributable to common shareholders$145.6 103.0 
5.4.BUSINESS COMBINATIONS, GOODWILL AND OTHER INTANGIBLE ASSETS
20212022 Business Combinations Activity
During the ninethree months ended September 30, 2021, we completed oneMarch 31, 2022, there were no strategic acquisition, expanding our capabilities and increasing our presence in key regional markets. This strategic acquisition is presented below.
Acquired CompanyQuarter of AcquisitionCountryPrimary Service Line
Skyline AI (Skyline)Q3IsraelCapital Markets
Aggregate terms of our acquisitions included: (1) cashacquisitions. We paid at closing of $22.2 million (net of $6.7 million in cash acquired) and (2) contingent earn-out consideration of $31.3 million which we will pay upon satisfaction of certain performance conditions and which we have initially recorded at their respective acquisition date fair value.
A preliminary allocation of purchase consideration resulted in goodwill of $35.3 million, identifiable intangibles of $19.5 million and other net liabilities (assumed liabilities less acquired assets) of $1.3 million. As of September 30, 2021, we have not completed our analysis to assign fair values to all of the identifiable intangible and tangible assets acquired and, therefore, we may further refine the purchase price allocations for our 2021 acquisitions during their open measurement periods.
During the nine months ended September 30, 2021, we paid $82.5$8.5 million for deferred business acquisition and earn-out obligations for acquisitions completed in prior years.
20202021 Business Combinations Activity
During the yearthree months ended DecemberMarch 31, 20202021 we completed no newstrategic acquisitions.
Earn-Out Payments
($ in millions)($ in millions)September 30, 2021December 31, 2020($ in millions)March 31, 2022December 31, 2021
Number of acquisitions with earn-out payments subject to the achievement of certain performance criteriaNumber of acquisitions with earn-out payments subject to the achievement of certain performance criteria21 35 Number of acquisitions with earn-out payments subject to the achievement of certain performance criteria20 19 
Maximum earn-out payments (undiscounted)Maximum earn-out payments (undiscounted)$119.1 $199.2 Maximum earn-out payments (undiscounted)$143.0 149.9 
Short-term earn-out liabilities (fair value)(1)
Short-term earn-out liabilities (fair value)(1)
25.2 77.2 
Short-term earn-out liabilities (fair value)(1)
33.8 39.0 
Long-term earn-out liabilities (fair value)(1)
Long-term earn-out liabilities (fair value)(1)
20.2 8.5 
Long-term earn-out liabilities (fair value)(1)
45.7 45.1 
(1) Included in Short-term and Long-term acquisition-related obligations on the Condensed Consolidated Balance Sheets.
Assuming the achievement of the applicable performance criteria, we anticipate making these earn-out payments over the next five years. Refer to Note 8,7, Fair Value Measurements, and Note 11,10, Restructuring and Acquisition Charges, for additional discussion of our earn-out liabilities.

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Goodwill and Other Intangible Assets
In conjunction with our new organizational structure described more fully in Note 3, Business Segments, we reassessed our reporting units as of January 1, 2022, and reassigned goodwill to reflect our new segment structure using a relative fair value allocation approach. Under this methodology, the fair value of each impacted reporting unit was determined using a combination of the income approach and the market approach, and this resulting relative fair value was used to reassign the balance of goodwill.
We considered the change to our reportable segments a triggering event requiring the testing of our goodwill for impairment as of January 1, 2022. We performed a quantitative test relying on the discounted cash flow (“DCF”) method, an income approach, in determining the estimated fair value of our reporting units. Our DCF analysis relied on significant judgements and assumptions in determining the inputs, specifically, forecasted revenue growth, forecasted profitability margin, and the discount rate used to present value the estimated future cash flows. Our analysis indicated that no impairment existed as the estimated fair value of each of our reporting units exceeded its respective carrying value.
Goodwill and unamortized intangibles as of September 30, 2021March 31, 2022 consisted of: (1) goodwill of $4,212.1$4,597.9 million, (2) identifiable intangibles of $629.1$829.7 million amortized over their remaining finite useful lives, and (3) $51.5$49.8 million of identifiable intangibles with indefinite useful lives that are not amortized. Notable portions of our goodwill and unamortized intangibles are denominated in currencies other than the U.S. dollar, which means a portion of the movements in the reported book value of these balances is attributable to movements in foreign currency exchange rates.
The following tables detail,table details, by reporting segment, movements in goodwill.
Real Estate Services  
(in millions)(in millions)AmericasEMEAAsia PacificLaSalleConsolidated(in millions)Markets AdvisoryCapital MarketsWork DynamicsJLL TechnologiesLaSalleConsolidated
Balance as of December 31, 2020$2,878.0 959.7 329.2 57.8 $4,224.7 
Balance as of January 1, 2022Balance as of January 1, 2022$1,782.9 1,983.9 539.9 247.5 57.4 $4,611.6 
Additions, net of adjustmentsAdditions, net of adjustments35.3    35.3 Additions, net of adjustments 0.8 4.6 0.4  5.8 
Dispositions(11.0)(0.7)  (11.7)
Impact of exchange rate movementsImpact of exchange rate movements0.1 (26.8)(9.1)(0.4)(36.2)Impact of exchange rate movements(7.9)(8.8)(2.4) (0.4)(19.5)
Balance as of September 30, 2021$2,902.4 932.2 320.1 57.4 $4,212.1 
Balance as of March 31, 2022Balance as of March 31, 2022$1,775.0 1,975.9 542.1 247.9 57.0 $4,597.9 
 Real Estate Services  
(in millions)AmericasEMEAAsia PacificLaSalleConsolidated
Balance as of December 31, 2019$2,877.6 915.9 317.6 57.1 $4,168.2 
Dispositions— (0.7)— — (0.7)
Impact of exchange rate movements(1.1)(4.7)2.6 (0.3)(3.5)
Balance as of September 30, 2020$2,876.5 910.5 320.2 56.8 $4,164.0 
(in millions)
The following tables detail, by reporting segment,intangible type, movements in the gross carrying amount and accumulated amortization of our identifiable intangibles.
MSRsOther Intangibles 
(in millions)(in millions)AmericasAmericasEMEAAsia PacificLaSalleConsolidated(in millions)MSRsOther IntangiblesConsolidated
Gross Carrying AmountGross Carrying Amount  Gross Carrying Amount 
Balance as of December 31, 2020$572.1 265.8 55.7 23.6 57.9 $975.1 
Balance as of December 31, 2021Balance as of December 31, 2021$669.7 557.4 $1,227.1 
Additions, net of adjustments (1)
Additions, net of adjustments (1)
95.5 15.7 3.8   115.0 
Additions, net of adjustments (1)
37.3 1.8 39.1 
Adjustment for fully amortized intangiblesAdjustment for fully amortized intangibles(36.2)(11.4)(29.9)(4.7) (82.2)Adjustment for fully amortized intangibles(15.3)(2.4)(17.7)
Impact of exchange rate movementsImpact of exchange rate movements  (0.7)(1.1)(2.5)(4.3)Impact of exchange rate movements (1.2)(1.2)
Balance as of September 30, 2021$631.4 270.1 28.9 17.8 55.4 $1,003.6 
Balance as of March 31, 2022Balance as of March 31, 2022$691.7 555.6 $1,247.3 
Accumulated AmortizationAccumulated Amortization  Accumulated Amortization 
Balance as of December 31, 2020$(147.8)(94.1)(39.5)(8.6)(5.3)$(295.3)
Balance as of December 31, 2021Balance as of December 31, 2021$(191.0)(149.1)$(340.1)
Amortization, net (2)
Amortization, net (2)
(71.9)(31.1)(5.3)(1.0)(1.3)(110.6)
Amortization, net (2)
(29.0)(16.8)(45.8)
Adjustment for fully amortized intangiblesAdjustment for fully amortized intangibles36.2 11.4 29.9 4.7  82.2 Adjustment for fully amortized intangibles15.3 2.4 17.7 
Impact of exchange rate movementsImpact of exchange rate movements  0.4 0.3  0.7 Impact of exchange rate movements 0.4 0.4 
Balance as of September 30, 2021$(183.5)(113.8)(14.5)(4.6)(6.6)$(323.0)
Balance as of March 31, 2022Balance as of March 31, 2022$(204.7)(163.1)$(367.8)
Net book value as of September 30, 2021$447.9 156.3 14.4 13.2 48.8 $680.6 
Net book value as of March 31, 2022Net book value as of March 31, 2022$487.0 392.5 $879.5 
(1) Included in this amount for MSRs was $15.4$7.8 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights.
(2) Amortization of MSRs is included in Revenue before reimbursements within the Condensed Consolidated Statements of Comprehensive Income.
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MSRsOther Intangibles 
(in millions)(in millions)AmericasAmericasEMEAAsia PacificLaSalleConsolidated(in millions)MSRsOther IntangiblesTotal
Gross Carrying AmountGross Carrying Amount  Gross Carrying Amount 
Balance as of December 31, 2019$480.4 285.7 55.9 21.4 54.0 $897.4 
Balance as of December 31, 2020Balance as of December 31, 2020$572.1 403.0 $975.1 
Additions, net of adjustments (1)
Additions, net of adjustments (1)
77.9 — — 0.5 — 78.4 
Additions, net of adjustments (1)
40.0 3.8 43.8 
Adjustment for fully amortized intangiblesAdjustment for fully amortized intangibles(30.9)(14.1)(0.4)— — (45.4)Adjustment for fully amortized intangibles(6.7)(11.0)(17.7)
Impact of exchange rate movementsImpact of exchange rate movements— (0.2)(1.5)0.3 1.9 0.5 Impact of exchange rate movements— (1.9)(1.9)
Balance as of September 30, 2020$527.4 271.4 54.0 22.2 55.9 $930.9 
Balance as of March 31, 2021Balance as of March 31, 2021$605.4 393.9 $999.3 
Accumulated AmortizationAccumulated Amortization  Accumulated Amortization 
Balance as of December 31, 2019$(104.0)(68.3)(33.1)(6.7)(2.7)$(214.8)
Balance as of December 31, 2020Balance as of December 31, 2020$(147.8)(147.5)$(295.3)
Amortization, net (2)
Amortization, net (2)
(65.5)(35.0)(5.2)(1.1)(2.0)(108.8)
Amortization, net (2)
(21.6)(13.0)(34.6)
Adjustment for fully amortized intangiblesAdjustment for fully amortized intangibles30.9 14.1 0.4 — — 45.4 Adjustment for fully amortized intangibles6.7 11.0 17.7 
Impact of exchange rate movementsImpact of exchange rate movements— 0.4 0.9 (0.1)— 1.2 Impact of exchange rate movements— (0.1)(0.1)
Balance as of September 30, 2020$(138.6)(88.8)(37.0)(7.9)(4.7)$(277.0)
Balance as of March 31, 2021Balance as of March 31, 2021$(162.7)(149.6)$(312.3)
Net book value as of September 30, 2020$388.8 182.6 17.0 14.3 51.2 $653.9 
Net book value as of March 31, 2021Net book value as of March 31, 2021$442.7 244.3 $687.0 
(1) Included in this amount for MSRs was (i) $15.3$3.1 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights and (ii) $1.9 million relating to an impairment valuation allowance.rights.
(2) Amortization of MSRs is included in Revenue before reimbursements within the Condensed Consolidated Statements of Comprehensive Income.
6.5.INVESTMENTS IN REAL ESTATE VENTURES
As of September 30, 2021March 31, 2022 and December 31, 2020,2021, we had Investments in real estate venturesinvestments of $646.6$785.3 million and $430.8$745.7 million, respectively. Summarized investment balances are presented in the following table.
(in millions)March 31, 2022December 31, 2021
JLL Technologies investments$396.4 353.6 
LaSalle co-investments351.3 354.6 
Other investments37.6 37.5 
Total$785.3 745.7 
Approximately 90% of our investments, as of September 30, 2021,March 31, 2022, are primarily (i) investments by JLL Technologies in proptech funds and early to mid-stage proptech companies, or (ii) direct investments in 5055 separate property or commingled funds, where we co-invest alongside our clients and for which we also have an advisory agreement and (ii) investments by JLL Technologies in early-stage proptech companies.agreement. The remaining 10% of our Investments in real estate ventures,investments, as of September 30, 2021,March 31, 2022, were attributable to investment vehicles that use our capital and outside capital primarily provided by institutional investors to invest, generally, in certain real estate ventures that own and operate real estate. Of our investments attributable to investment vehicles, the majority was invested in LaSalle Investment Company II ("LIC II"), in which we held an effective ownership interest of 48.78%.
We have maximum potential unfunded commitments to direct investments or investment vehicles of $315.9$360.8 million as of September 30, 2021.March 31, 2022. Of this amount, while we remain contractually obligated, we do not expect a call on the $60.3 million relating to our investment in LIC II as its fund life terminated in January 2020.
We evaluate our less-than-wholly-owned investments to determine whether the underlying entities are classified as variable interest entities ("VIEs"); we assess each identified VIE to determine whether we are the primary beneficiary. We have determined that we are the primary beneficiary of certain VIEs and accordingly, we have consolidated such entities. The assets of the consolidated VIEs are available only for the settlement of the obligations of the respective entities and the mortgage loans of the consolidated VIEs are non-recourse to JLL.
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Summarized financial information for our consolidated VIEs is presented in the following tables.
(in millions)(in millions)September 30, 2021December 31, 2020(in millions)March 31, 2022December 31, 2021
Property and equipment, netProperty and equipment, net$168.5 117.4 Property and equipment, net$195.4 184.7 
Investments in real estate ventures9.8 9.0 
InvestmentsInvestments10.4 10.2 
Other assetsOther assets12.3 21.0 Other assets24.3 17.7 
Total assetsTotal assets$190.6 147.4 Total assets$230.1 212.6 
Other current liabilitiesOther current liabilities$1.9 1.9 Other current liabilities$2.3 2.1 
Mortgage indebtedness (included in Other liabilities)Mortgage indebtedness (included in Other liabilities)96.2 60.3 Mortgage indebtedness (included in Other liabilities)111.3 107.5 
Total liabilitiesTotal liabilities98.1 62.2 Total liabilities113.6 109.6 
Members' equity (included in Noncontrolling interest)Members' equity (included in Noncontrolling interest)92.5 85.2 Members' equity (included in Noncontrolling interest)116.5 103.0 
Total liabilities and members' equityTotal liabilities and members' equity$190.6 147.4 Total liabilities and members' equity$230.1 212.6 
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Revenue$3.4 3.6 $8.9 10.8 
Operating and other expenses(4.3)(3.7)(11.0)(11.9)
Net gains on sale of investments(1)
 3.1  15.3 
Net (loss) income$(0.9)3.0 $(2.1)14.2 
(1) $12.2 million of the 2020 year-to-date gain was included in Equity earnings; the remaining $3.1 million was included in Other income.
Three Months Ended March 31,
(in millions)20222021
Revenue$3.5 2.6 
Operating and other expenses(5.7)(3.2)
Net loss$(2.2)(0.6)
We allocate the members' equity and net incomeincome/(loss) of the consolidated VIEs to the noncontrolling interest holders as Noncontrolling interest on our Condensed Consolidated Balance Sheets and as Net incomeincome/(loss) attributable to noncontrolling interest in our Condensed Consolidated Statements of Comprehensive Income, respectively.
Impairment
There were no significant other-than-temporary impairment charges on Investments in real estate venturesinvestments for the ninethree months ended September 30, 2021March 31, 2022 and 2020.2021.
Fair Value
We report a majority of our investments in real estate ventures at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings. The table below shows the movement in our investments in real estate ventures reported at fair value.
(in millions)(in millions)20212020(in millions)20222021
Fair value investments as of January 1,Fair value investments as of January 1,$340.3 328.6 Fair value investments as of January 1,$639.6 340.3 
InvestmentsInvestments148.9 36.8 Investments34.2 55.8 
DistributionsDistributions(46.6)(58.8)Distributions(6.6)(3.3)
Change in fair value, netChange in fair value, net100.8 (9.1)Change in fair value, net15.2 45.7 
Foreign currency translation adjustments, netForeign currency translation adjustments, net(5.7)1.5 Foreign currency translation adjustments, net(4.9)(3.1)
Fair value investments as of September 30,$537.7 299.0 
Fair value investments as of March 31,Fair value investments as of March 31,$677.5 435.4 
See Note 8,7, Fair Value Measurements, for additional discussion of our investments in real estate ventures reported at fair value.
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7.6.STOCK-BASED COMPENSATION
Stock Unit Awards
Restricted stock unit ("RSU") and performance stock unit ("PSU") awards activity is presented in the following tables.
RSU Shares
(in 000's)
PSU Shares
(in 000's)
Total Shares
(in 000's)
Weighted Average
Grant Date
Fair Value
Weighted Average
Remaining
Contractual Life
(in years)
Unvested as of June 30, 20211,118.1 545.2 1,663.3 $144.01 1.92
Granted23.7 58.8 82.5 205.50 
Vested(199.6) (199.6)141.21 
Forfeited(6.9)(9.4)(16.3)145.07 
Unvested as of September 30, 2021935.3 594.6 1,529.9 $147.75 1.96
Unvested as of June 30, 20201,343.2 558.8 1,902.0 $137.93 2.01
Granted11.2 4.4 15.6 107.51 
Vested(213.5)— (213.5)140.38 
Forfeited(13.0)(4.5)(17.5)134.03 
Unvested as of September 30, 20201,127.9 558.7 1,686.6 $137.49 1.85
RSU Shares
(in 000's)
PSU Shares
(in 000's)
Total Shares
(in 000's)
Weighted Average
Grant Date
Fair Value
Weighted Average
Remaining
Contractual Life
(in years)
Unvested as of December 31, 20201,096.2 531.5 1,627.7 $137.42 1.69
Granted280.8 166.0 446.8 184.71 
Vested(417.8)(79.0)(496.8)146.76 
Forfeited(23.9)(23.9)(47.8)140.66 
Unvested as of September 30, 2021935.3 594.6 1,529.9 $147.75 1.96
Unvested as of December 31, 20191,532.3 286.8 1,819.1 $141.51 2.39
Granted173.1 276.4 449.5 114.19 
Vested(548.4)— (548.4)137.92 
Forfeited(29.1)(4.5)(33.6)136.96 
Unvested as of September 30, 20201,127.9 558.7 1,686.6 $137.49 1.85
RSU Shares
(in 000's)
PSU Shares
(in 000's)
Total Shares
(in 000's)
Weighted Average
Grant Date
Fair Value
Weighted Average
Remaining
Contractual Life
(in years)
Unvested as of December 31, 2021912.4 646.0 1,558.4 $152.27 1.99
Granted    
Vested(122.8)(175.1)(297.9)150.29 
Forfeited(2.8)(4.8)(7.6)174.32 
Unvested as of March 31, 2022786.8 466.1 1,252.9 $152.62 1.84
Unvested as of December 31, 20201,096.2 531.5 1,627.7 $137.42 1.69
Granted56.6 — 56.6 145.93 
Vested(207.5)(79.0)(286.5)150.76 
Forfeited(5.0)(13.4)(18.4)149.11 
Unvested as of March 31, 2021940.3 439.1 1,379.4 $134.84 1.70
As of September 30, 2021,March 31, 2022, we had $105.1$86.5 million of unamortized deferred compensation related to unvested RSUs and PSUs, which we anticipate recognizing over varying periods into 2026; $12.9 million relates to the awards issued in conjunction with the HFF acquisition.2026.
8.7.FAIR VALUE MEASUREMENTS
We measure certain assets and liabilities in accordance with ASC 820, Fair Value Measurements and Disclosures, which defines fair value as the price that would be received for an asset, or paid to transfer a liability, in an orderly transaction between market participants on the measurement date. In addition, it establishes a framework for measuring fair value according to the following three-tier fair value hierarchy:
Level 1 - Quoted prices for identical assets or liabilities in active markets accessible as of the measurement date;
Level 2 - Inputs, other than quoted prices in active markets, that are observable either directly or indirectly; and
Level 3 - Unobservable inputs in which there is little or no market data, which require the reporting entity to develop its own assumptions.
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Financial Instruments
Our financial instruments include Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, Warehouse receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, Short-term borrowings, contract liabilities, Warehouse facilities, Credit facility, Long-term debt, and foreign currency forward contracts. The carrying amounts of Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, contract liabilities, and the Warehouse facilities approximate their estimated fair values due to the short-term nature of these instruments. The carrying values of our Credit facility and Short-term borrowings approximate their estimated fair values given the variable interest rate terms and market spreads.
We estimated the fair value of our Long-term debt, including its current portion, as $692.9$667.9 million and $723.7$687.2 million as of September 30, 2021March 31, 2022 and December 31, 2020,2021, respectively, using dealer quotes that are Level 2 inputs in the fair value hierarchy. The carrying value of our Long-term debt was $678.6 million and $702.0includes (1) the current portion of $274.7 million as of September 30, 2021both March 31, 2022 and December 31, 2020, respectively, and2021, which included debt issuance costs of $2.0$0.3 million; and (2) the long-term portion of $387.8 million and $2.5$395.6 million, respectively.as of March 31, 2022 and December 31, 2021, respectively, which included debt issuance costs of $1.4 million as of both March 31, 2022 and December 31, 2021.
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Investments in Real Estate Ventures at Fair Value - Net Asset Value ("NAV")
We report a significant portion of our investments in real estate ventures at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings.
For the majority of our investments reported at fair value, we estimate the fair value using the NAV per share (or its equivalent) our investees provide. Critical inputs to NAV estimates included valuations of the underlying real estate assets and borrowings, which incorporate investment-specific assumptions such as discount rates, capitalization rates, rental and expense growth rates, and asset-specific market borrowing rates. In instances where the reported NAV per share did not fully incorporate the COVID-19 pandemic’s impact on the fair value of underlying investments, we recognized an adjustment to decrease the reported NAV. As of September 30, 2021, there were no such adjustments compared with adjustments of $22.8 million as of December 31, 2020. We did not consider any adjustments to NAV estimates provided by investees, including adjustments for any restrictions to the transferability of ownership interests embedded within investment agreements to which we are a party, to be necessary based upon (i) our understanding of the methodology utilized and inputs incorporated to estimate NAV at the investee level, (ii) consideration of market demand for the specific types of real estate assets held by each venture and (iii) contemplation of real estate and capital markets conditions in the localities in which these ventures operate. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, investments in real estate ventures at fair value using NAV were $245.3$387.4 million and $203.8$372.8 million, respectively. As these investments are not required to be classified in the fair value hierarchy, they have been excluded from the following table.
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Recurring Fair Value Measurements
The following table categorizes by level in the fair value hierarchy the estimated fair value of our assets and liabilities measured at fair value on a recurring basis.
September 30, 2021December 31, 2020March 31, 2022December 31, 2021
(in millions)(in millions)Level 1Level 2Level 3Level 1Level 2Level 3(in millions)Level 1Level 2Level 3Level 1Level 2Level 3
AssetsAssetsAssets
Investments in real estate ventures - fair value$84.7  207.7 77.2 — 59.3 
Investments - fair valueInvestments - fair value$70.1  220.0 84.5 — 182.3 
Foreign currency forward contracts receivableForeign currency forward contracts receivable 7.3  — 13.1 — Foreign currency forward contracts receivable 19.3  — 15.9 — 
Warehouse receivablesWarehouse receivables 2,293.5  — 1,529.2 — Warehouse receivables 701.7  — 822.3 — 
Deferred compensation plan assetsDeferred compensation plan assets 522.2  — 446.3 — Deferred compensation plan assets 558.3  — 528.8 — 
Mortgage banking derivative assetsMortgage banking derivative assets  71.7 — — 87.1 Mortgage banking derivative assets  101.3 — — 60.4 
Total assets at fair valueTotal assets at fair value$84.7 2,823.0 279.4 77.2 1,988.6 146.4 Total assets at fair value$70.1 1,279.3 321.3 84.5 1,367.0 242.7 
LiabilitiesLiabilitiesLiabilities
Foreign currency forward contracts payableForeign currency forward contracts payable$ 17.2  — 3.4 — Foreign currency forward contracts payable$ 4.0  — 0.8 — 
Deferred compensation plan liabilitiesDeferred compensation plan liabilities 499.9  — 427.6 — Deferred compensation plan liabilities 493.8  — 513.0 — 
Earn-out liabilitiesEarn-out liabilities  45.4 — — 85.7 Earn-out liabilities  79.5 — — 84.1 
Mortgage banking derivative liabilitiesMortgage banking derivative liabilities  38.0 — — 73.4 Mortgage banking derivative liabilities  64.2 — — 38.5 
Total liabilities at fair valueTotal liabilities at fair value$ 517.1 83.4 — 431.0 159.1 Total liabilities at fair value$ 497.8 143.7 — 513.8 122.6 
Investments in Real Estate Ventures
We classify two investmentsone investment as Level 1 in the fair value hierarchy as quoted pricesprice are readily available. We increase or decrease our investment each reporting period by the change in the fair value of the investment. We report thesethe fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings.
Investments classified as Level 3 in the fair value hierarchy represent investments in early-stage non-public entities where we elected the fair value option. The carrying value was deemed to approximate fair value for the majority of these investments due to the proximity of the investment date or date of most recent financing raise to the balance sheet date as well as consideration of investee-level performance updates. To the extent there are changes in fair value, a result of pricing in subsequent funding rounds or changes in business strategy, for example, we recognize such changes through Equity earnings.
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Foreign Currency Forward Contracts
We regularly use foreign currency forward contracts to manage our currency exchange rate risk related to intercompany lending and cash management practices. We determine the fair values of these contracts based on current market rates. The inputs for these valuations are Level 2 inputs in the fair value hierarchy. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, these contracts had a gross notional value of $2.10$2.41 billion ($1.251.28 billion on a net basis) and $2.34$2.61 billion ($1.421.51 billion on a net basis), respectively.
We record the asset and liability positions for our foreign currency forward contracts based on the net payable or net receivable position with the financial institutions from which we purchase these contracts. The $7.3$19.3 million asset as of September 30, 2021,March 31, 2022, was composed of gross contracts with receivable positions of $8.7$22.0 million and payable positions of $1.4$2.8 million. The $17.2$4.0 million liability as of September 30, 2021,March 31, 2022, was composed of gross contracts with receivable positions of $0.8$2.4 million and payable positions of $18.0$6.4 million. As of December 31, 2020,2021, the $13.1$15.9 million asset was composed of gross contracts with receivable positions of $13.5$19.2 million and payable positions of $0.4$3.3 million. The $3.4$0.8 million liability as of December 31, 2020,2021 was composed of gross contracts with receivable positions of $2.7$0.2 million and payable positions of $6.1$1.0 million.
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Warehouse Receivables
As of September 30, 2021March 31, 2022 and December 31, 2020,2021, all of our Warehouse receivables were under commitment to be purchased by government-sponsored enterprises ("GSEs") or by a qualifying investor as part of a U.S. government or GSE mortgage-backed security program.
Deferred Compensation Plan
We maintain a deferred compensation plan for certain of our U.S. employees that allows them to defer portions of their compensation. We recorded this plan on our Condensed Consolidated Balance Sheet as of September 30, 2021,March 31, 2022 as Deferred compensation plan assets of $522.2$558.3 million, long-term deferred compensation plan liabilities of $499.9$493.8 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.2$5.1 million. We recorded this plan on our Condensed Consolidated Balance Sheet as of December 31, 2020,2021 as Deferred compensation plan assets of $446.3$528.8 million, long-term deferred compensation plan liabilities of $427.6$513.0 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.6$5.2 million.
Earn-Out Liabilities
We classify our earn-out liabilities within Level 3 in the fair value hierarchy because the inputs we use to develop the estimated fair value include unobservable inputs. See Note 5,4, Business Combinations, Goodwill and Other Intangible Assets, for additional discussion of our earn-out liabilities.
Mortgage Banking Derivatives
Both our interest rate lock commitments to prospective borrowers and forward sale contracts with prospective investors are undesignated derivatives and considered Level 3 valuations due to significant unobservable inputs related to counterparty credit risk. An increase in counterparty credit risk assumptions would result in a lower fair value measurement.

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The tables below present a reconciliation for assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3).
Balance as of June 30, 2021Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlementsBalance as of September 30, 2021
Investments in real estate ventures$181.6 6.1 0.3 19.7  $207.7 
Mortgage banking derivative assets and liabilities, net12.6 7.3  57.8 (44.0)33.7 
Earn-out liabilities18.0  0.3 27.5 (0.4)45.4 

Balance as of June 30, 2020Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlementsBalance as of
September 30, 2020
Investments in real estate ventures$44.3 4.3 — 1.6 — $50.2 
Mortgage banking derivative assets and liabilities, net(5.5)(2.6)— 48.2 (33.9)6.2 
Earn-out liabilities97.8 (0.6)0.7 — (2.9)95.0 
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(in millions)Balance as of December 31, 2020Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlements
Level transfer out(2)
Balance as of September 30, 2021
Investments in real estate ventures$59.3 44.2 0.3 105.9 (0.1)(1.9)$207.7 
Mortgage banking derivative assets and liabilities, net13.7 18.6  128.5 (127.1) 33.7 
Earn-out liabilities85.7 1.0  31.3 (72.6) 45.4 
(in millions)Balance as of December 31, 2019Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlementsBalance as of
September 30, 2020
Investments in real estate ventures$34.4 6.8 — 9.0 — $50.2 
Mortgage banking derivative assets and liabilities, net10.2 (93.2)— 112.9 (23.7)6.2 
Earn-out liabilities148.5 (8.2)(0.2)— (45.1)95.0 
(in millions)Balance as of December 31, 2021Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlementsBalance as of
March 31, 2022
Investments$182.3 17.2  20.5  $220.0 
Mortgage banking derivative assets and liabilities, net21.9 20.4  37.6 (42.8)37.1 
Earn-out liabilities84.1 (0.7)(0.1)2.0 (5.8)79.5 
(in millions)Balance as of December 31, 2020Net change in fair value
Foreign CTA(1)
Purchases / AdditionsSettlementsBalance as of
March 31, 2021
Investments$59.3 31.8 — 49.1 (0.1)$140.1 
Mortgage banking derivative assets and liabilities, net13.7 18.9 — 41.1 (40.8)32.9 
Earn-out liabilities85.7 (0.1)(0.4)3.8 (20.8)68.2 
(1) CTA: Currency translation adjustments
(2) In May 2021, an investment previously treated as a Level 3 investment became publicly traded on the NYSE and was considered a Level 1 investment immediately.
Net change in fair value, included in the tables above, is reported in Net income as follows.
Category of Assets/Liabilities using Unobservable InputsCondensed Consolidated Statements
of Comprehensive Income Account Caption
Earn-out liabilities (Short-term and Long-term)Restructuring and acquisition charges
Investments in real estate venturesEquity earnings
Other current assets - Mortgage banking derivative assetsRevenue before reimbursements
Other current liabilities - Mortgage banking derivative liabilitiesRevenue before reimbursements
Non-Recurring Fair Value Measurements
We review our investments, in real estate ventures, except those investments otherwise reported at fair value, on a quarterly basis, or as otherwise deemed necessary, for indications of whether we may be unable to recover the carrying value of our investments and whether such investments are other-than-temporarily impaired. When the carrying amount of the investment is in excess of the estimated future undiscounted cash flows, we use a discounted cash flow approach or other acceptable method to determine the fair value of the investment in computing the amount of the impairment. Our determination of fair value primarily relies on Level 3 inputs. We did not recognize any significant investment-level impairment losses during either of the ninethree months ended September 30, 2021March 31, 2022 or 2020.2021. See Note 6,5, Investments, in Real Estate Ventures, for additional information, including information related to impairment charges recorded at the investee level.
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9.8.DEBT
Short-term borrowings and long-term debt obligations areDebt is composed of the following.following obligations.
($ in millions)September 30, 2021December 31, 2020
Short-term borrowings:
Local overdraft facilities$13.0 12.0 
Other short-term borrowings104.6 50.0 
Total short-term borrowings$117.6 62.0 
Credit facility, net of debt issuance costs of $12.8 and $8.7212.2 (8.7)
Long-term senior notes, 4.4%, face amount of $275.0, due November 2022, net of debt issuance costs of $0.3 and $0.8274.7 274.2 
Long-term senior notes, 1.96%, face amount of €175.0, due June 2027, net of debt issuance costs of $0.8 and $0.8202.0 213.9 
Long-term senior notes, 2.21%, face amount of €175.0, due June 2029, net of debt issuance costs of $0.9 and $0.9201.9 213.9 
Total debt$1,008.4 755.3 
($ in millions)March 31, 2022December 31, 2021
Short-term debt:
Local overdraft facilities$7.7 9.2 
Other short-term borrowings110.5 138.7 
Long-term senior notes, 4.4%, face amount of $275.0, due November 2022, net of debt issuance costs of $0.3 and $0.3274.7 274.7 
Total short-term debt$392.9 422.6 
Credit facility, net of debt issuance costs of $11.3 and $11.81,113.7 138.2 
Long-term senior notes, 1.96%, face amount of €175.0, due June 2027, net of debt issuance costs of $0.6 and $0.6194.0 197.9 
Long-term senior notes, 2.21%, face amount of €175.0, due June 2029, net of debt issuance costs of $0.8 and $0.8193.8 197.7 
Total debt$1,894.4 956.4 
Credit Facility
We have a $2.75 billion unsecured revolving credit facility (the "Facility") that matures on to April 14, 2026. Pricing on the Facility ranges from LIBOR plus 0.875% to 1.35%, with pricing as of September 30, 2021,March 31, 2022 at LIBOR plus 0.95%0.88%. In addition to outstanding borrowings under the Facility presented in the above table, we had outstanding letters of credit under the Facility of $0.7 million as of both September 30, 2021March 31, 2022 and December 31, 2020.2021.
The following tables provides additional information on our Facility.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
($ in millions)($ in millions)2021202020212020($ in millions)20222021
Average outstanding borrowings under the FacilityAverage outstanding borrowings under the Facility$497.1 758.9 $432.5 1,014.3 Average outstanding borrowings under the Facility$683.2 184.4 
Effective interest rate on the FacilityEffective interest rate on the Facility1.0 %1.1 %1.0 %1.6 %Effective interest rate on the Facility1.0 %1.0 %
We will continue to use the Facility for, but not limited to, business acquisitions, working capital needs (including payment of accrued incentive compensation), co-investment activities, share repurchases and capital expenditures.
Short-Term Borrowings and Long-Term Debt
In addition to our Facility, we have the capacity to borrow up to an additional $57.0$55.0 million under local overdraft facilities. Amounts outstanding are presented in the debt table above.
As of September 30, 2021,March 31, 2022, our issuer and senior unsecured ratings are investment grade: Baa1 from Moody’s Investors Service, Inc. and BBB+ from Standard & Poor’s Ratings Services.
Covenants
Our Facility and senior notes are subject to customary financial and other covenants, including cash interest coverage ratios and leverage ratios, as well as event of default conditions. We remained in compliance with all covenants as of September 30, 2021.March 31, 2022.
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Warehouse Facilities
September 30, 2021December 31, 2020March 31, 2022December 31, 2021
($ in millions)($ in millions)Outstanding BalanceMaximum CapacityOutstanding BalanceMaximum Capacity($ in millions)Outstanding BalanceMaximum CapacityOutstanding BalanceMaximum Capacity
Warehouse Facilities:
LIBOR plus 1.30%, expires November 15, 2021(1)
$414.4 700.0 144.4 400.0 
Warehouse facilities:Warehouse facilities:
BSBY plus 1.30%, expires September 19, 2022BSBY plus 1.30%, expires September 19, 2022$123.4 700.0 516.9 700.0 
LIBOR plus 1.30%, expires September 16, 2022(2)
LIBOR plus 1.30%, expires September 16, 2022(2)
1,658.3 2,000.0 768.9 1,600.0 
LIBOR plus 1.30%, expires September 16, 2022(2)
404.2 1,200.0 74.7 1,200.0 
LIBOR plus 1.30%, expires August 27, 2022(3)
LIBOR plus 1.30%, expires August 27, 2022(3)
194.8 300.0 195.9 900.0 
LIBOR plus 1.30%, expires August 27, 2022(3)
136.8 300.0 192.8 300.0 
LIBOR plus 1.60%, expires July 30, 2022(4)
LIBOR plus 1.60%, expires July 30, 2022(4)
— 400.0 — — 
LIBOR plus 1.60%, expires July 30, 2022(4)
— 400.0 — 400.0 
Fannie Mae ASAP(5) program, SOFR plus 1.25%(6)
 n/a128.8 n/a
LIBOR plus 1.50%  261.6 300.0 
Fannie Mae ASAP(1) program, SOFR plus 1.25%
Fannie Mae ASAP(1) program, SOFR plus 1.25%
41.7 n/a12.5 n/a
Gross warehouse facilitiesGross warehouse facilities2,267.5 3,400.0 1,499.6 3,200.0 Gross warehouse facilities706.1 2,600.0 796.9 2,600.0 
Debt issuance costsDebt issuance costs(1.2)n/a(1.2)n/aDebt issuance costs(0.8)n/a(1.2)n/a
Total warehouse facilitiesTotal warehouse facilities$2,266.3 3,400.0 1,498.4 3,200.0 Total warehouse facilities$705.3 2,600.0 795.7 2,600.0 
(1) In the third quarter of 2021, JLL extended the Warehouse facility; previously, the facility had a maturity date of September 20, 2021. In the second quarter of 2021, JLL increased the maximum capacity of the Warehouse facility with a decrease to the interest rate; previously, the facility had an interest rate of LIBOR plus 1.40% and a maximum capacity of $400.0 million.
(2) In the third quarter of 2021, JLL extended the Warehouse facility with a temporary increase to the maximum capacity; previously the facility had a maturity date of September 18, 2021 and a temporary maximum capacity of $1,600.0 million which expired on January 31, 2021 and thereafter reverted to its original contractual amount. In the second quarter of 2021, JLL amended the Warehouse facility with a decrease to the interest rate; previously the facility had an interest rate of LIBOR plus 1.40%.
(3) In the third quarter of 2021, JLL extended the Warehouse facility with an increase to the maximum capacity; previously, the facility had a maturity date of August 27, 2021 and a temporary maximum capacity of $900.0 million which expired on January 6, 2021 and thereafter reverted to its original contractual amount. In the second quarter of 2021, JLL amended the Warehouse facility with a decrease to the interest rate; previously the facility had an interest rate of LIBOR plus 1.40%.
(4) In the third quarter of 2021, JLL added a new secured borrowing for $400.0 million under a master repurchase agreement that is scheduled to expire on July 30, 2022. Advances are made at 100% of the loan balance and borrowings are secured by the related warehouse receivables and bear interest at LIBOR plus 1.60%.
(5) As Soon As Pooled ("ASAP") funding program.
(6) JLL amended the Fannie Mae ASAP program interest rate to Secured Overnight Financing Rate ("SOFR") plus 1.25%; previously, the facility had an interest rate of LIBOR plus 1.15%.
We have lines of credit established for the sole purpose of funding our Warehouse receivables. These lines of credit exist with financial institutions and are secured by the related warehouse receivables. Pursuant to these facilities, we are required to comply with certain financial covenants regarding (i) minimum net worth, (ii) minimum servicing-related loans and (iii) minimum adjusted leverage ratios. We remained in compliance with all covenants under our facilities as of September 30, 2021.
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10.9.COMMITMENTS AND CONTINGENCIES
We are a defendant in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount.
Professional Indemnity Insurance
When a potential loss event occurs, we estimate the ultimate cost of the claim and accrue the amount in Other current and long-term liabilities on our Condensed Consolidated Balance Sheets when probable and estimable. In addition, we have established receivables from third-party insurance providers for claim amounts in excess of the risk retained by our captive insurance company. In total, these receivables were $22.5 million and $44.0 million as of September 30, 2021both March 31, 2022 and December 31, 2020, respectively,2021 and are included in Notes and other receivables and Long-term receivables on our Condensed Consolidated Balance Sheets.
The following table shows the professional indemnity accrual activity and related payments.
(in millions)
December 31, 20202021$48.21.2 
New claims1.5 
Prior year claims adjustments (including foreign currency changes)(10.8)
Claims paid(13.1)
September 30, 2021March 31, 2022$25.81.2 
December 31, 20192020$38.148.2 
New claims5.8 
Prior year claims adjustments (including foreign currency changes)0.8 (30.2)
Claims paid— (0.4)
September 30, 2020March 31, 2021$44.717.6 
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Delegated Underwriting and Servicing ("DUS") Program Loan Loss-Sharing
As a participant in the DUS program, we retain a portion of the risk of loss for loans that are originated and sold under the DUS program. Net losses on defaulted loans are shared with Fannie Mae based upon established loss-sharing ratios. Generally, we share approximately one-third of incurred losses, subject to a cap of 20% of the principal balance of the mortgage at origination. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, we had loans subject to such loss-sharing arrangements with an aggregate unpaid principal balance of $14.7$15.8 billion and $12.2$15.4 billion, respectively.
For all DUS program loans with loss-sharing obligations, we record a non-contingent liability equal to the estimated fair value of the guarantee obligations undertaken upon sale of the loan, which reduces our gain on sale of the loan. Subsequently, this liability is amortized over the estimated life of the loan and recognized as Revenue on the Condensed Consolidated Statements of Comprehensive Income. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, the loss-sharing guarantee obligations were $24.1$24.8 million and $22.1$24.6 million, respectively, and are included in Other liabilities on our Condensed Consolidated Balance Sheets. There were no loan losses incurred for the three and nine months ended September 30, 2021March 31, 2022 and 2020.2021.
The loss-sharing aspect of the program represents an off-balance sheet credit exposure. We record a separate contingent reserve for this risk calculated on an individual loan level. As of September 30, 2021both March 31, 2022 and December 31, 2020,2021, the loan loss guarantee reserve was $22.9 million, and $36.7 million, respectively, and areis included within Other liabilities on our Condensed Consolidated Balance Sheets.

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11.10.RESTRUCTURING AND ACQUISITION CHARGES
Restructuring and acquisition charges include cash and non-cash expenses. Cash-based charges primarily consist of (1)(i) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership, or transformation of business processes, (2)(ii) acquisition, transaction and integration-related charges, and (3)(iii) other restructuring, including lease exit charges. Non-cash charges include (1)(i) stock-based compensation expense for retention awards issued in conjunction with the HFF, Inc. ("HFF") acquisition and (2)(ii) fair value adjustments to earn-out liabilities relating to prior-period acquisition activity. Restructuring and acquisition charges are presented in table below.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
(in millions)(in millions)2021202020212020(in millions)20222021
Severance and other employment-related chargesSeverance and other employment-related charges$1.2 19.3 $2.1 27.6 Severance and other employment-related charges$3.3 1.8 
Restructuring, pre-acquisition and post-acquisition chargesRestructuring, pre-acquisition and post-acquisition charges11.2 8.6 32.6 25.9 Restructuring, pre-acquisition and post-acquisition charges14.2 9.5 
Stock-based compensation expense for HFF retention awardsStock-based compensation expense for HFF retention awards3.2 6.2 15.2 30.5 Stock-based compensation expense for HFF retention awards2.7 6.0 
Fair value adjustments to earn-out liabilitiesFair value adjustments to earn-out liabilities (0.6)1.0 (8.2)Fair value adjustments to earn-out liabilities(0.7)(0.1)
Restructuring and acquisition chargesRestructuring and acquisition charges$15.6 33.5 $50.9 75.8 Restructuring and acquisition charges$19.5 17.2 
The following tables show the accrual activity and payments relatingNearly all expenses related to cash-based Restructuring and acquisition charges.
(in millions)Severance & Employment-RelatedLease
Exit
Restructuring, Acquisition and
Integration Costs
Total
December 31, 2020$41.3 2.5 1.2 $45.0 
Accruals2.1 7.7 24.9 34.7 
Payments made(29.0)(9.4)(19.9)(58.3)
September 30, 2021$14.4 0.8 6.2 $21.4 
(in millions)Severance & Employment-RelatedLease
Exit
Other Restructuring,
Acquisition and Integration Costs
Total
December 31, 2019$24.3 8.4 3.8 $36.5 
Accruals27.6 9.3 16.6 53.5 
Payments made(22.1)(16.0)(20.4)(58.5)
September 30, 2020$29.8 1.7 — $31.5 
We expect the majority of accrued(i) severance and other accrued acquisition costsemployment-related charges and (ii) restructuring, pre-acquisition and post-acquisition charges as of September 30, 2021March 31, 2022 will be paid during the next twelve months. Lease exit payments depend on the terms of various leases, which extend as far out as 2026.
HFF Acquisition
Included in Restructuring and acquisition charges were $6.6 million and $30.5 million, respectively, for the three and nine months ended September 30, 2021 compared to $13.8 million and $55.2 million, respectively, for the three and nine months ended September 30, 2020 of charges relating to the acquisition and integration of HFF (including retention and severance expense, early lease termination costs, and other integration expenses).
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12.11.     ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) BY COMPONENT
The tables below present the changes in Accumulated other comprehensive income (loss) ("AOCI") by component.
(in millions)(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal
Balance as of June 30, 2021$(80.7)(302.4)$(383.1)
Balance as of December 31, 2021Balance as of December 31, 2021$(42.7)(352.7)$(395.4)
Other comprehensive loss before reclassificationOther comprehensive loss before reclassification (47.2)(47.2)Other comprehensive loss before reclassification (24.1)(24.1)
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
   Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
   
Other comprehensive loss after tax expense of $ - , $ - and $ -Other comprehensive loss after tax expense of $ - , $ - and $ - (47.2)(47.2)Other comprehensive loss after tax expense of $ - , $ - and $ - (24.1)(24.1)
Balance as of September 30, 2021$(80.7)(349.6)$(430.3)
(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal
Balance as of June 30, 2020$(72.0)(465.4)$(537.4)
Other comprehensive income before reclassification— 59.3 59.3 
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
0.7 — 0.7 
Other comprehensive income after tax expense of $ - , $ - and $ -0.7 59.3 60.0 
Balance as of September 30, 2020$(71.3)(406.1)$(477.4)
Balance as of March 31, 2022Balance as of March 31, 2022$(42.7)(376.8)$(419.5)
(in millions)(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal
Balance as of December 31, 2020Balance as of December 31, 2020$(81.2)(296.0)$(377.2)Balance as of December 31, 2020$(81.2)(296.0)$(377.2)
Other comprehensive loss before reclassificationOther comprehensive loss before reclassification (53.6)(53.6)Other comprehensive loss before reclassification— (6.2)(6.2)
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
0.5  0.5 Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
(0.2)— (0.2)
Other comprehensive income (loss) after tax expense of $ - , $ - and $ -0.5 (53.6)(53.1)
Balance as of September 30, 2021$(80.7)(349.6)$(430.3)
(in millions)Pension and postretirement benefitCumulative foreign currency translation adjustmentTotal
Balance as of December 31, 2019$(72.0)(355.8)$(427.8)
Other comprehensive loss before reclassification— (50.3)(50.3)
Amounts reclassified from AOCI after tax expense of
$ - , $ - and $ -
0.7 — 0.7 
Other comprehensive income (loss) after tax expense of $ - , $ - and $ -0.7 (50.3)(49.6)
Balance as of September 30, 2020$(71.3)(406.1)$(477.4)
Other comprehensive loss after tax expense of $ - , $ - and $ -Other comprehensive loss after tax expense of $ - , $ - and $ -(0.2)(6.2)(6.4)
Balance as of March 31, 2021Balance as of March 31, 2021$(81.4)(302.2)$(383.6)
For pension and postretirement benefits, we report amounts reclassified from AOCI relating to employer service cost in Compensation and benefits within the Condensed Consolidated Statements of Comprehensive Income. All other reclassifications relating to pension and postretirement benefits are reported within Other income.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis should be read in conjunction with the Condensed Consolidated Financial Statements, including the notes thereto, for the three and nine months ended September 30, 2021,March 31, 2022, and our audited Consolidated Financial Statements, including the notes thereto, for the fiscal year ended December 31, 2020,2021, which are included in our 20202021 Annual Report on Form 10-K, filed with the SEC and also available on our website (www.jll.com). You should also refer to Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations contained in our 20202021 Annual Report on Form 10-K.
The following discussion and analysis contains certain forward-looking statements generally identified by the words anticipates, believes, estimates, expects, forecasts, plans, intends and other similar expressions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause JLL's actual results, performance, achievements, plans and objectives to be materially different from any future results, performance, achievements, plans and objectives expressed or implied by such forward-looking statements. See the Cautionary Note Regarding Forward-Looking Statements included within this section for further information.
We present our quarterly Management's Discussion and Analysis in the following sections:
(1)A summary of our critical accounting policies and estimates;
(2)Certain items affecting the comparability of results and certain market and other risks we face;
(3)The results of our operations, first on a consolidated basis and then for each of our business segments; and
(4)Liquidity and capital resources.
SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
An understanding of our accounting policies is necessary for a complete analysis of our results, financial position, liquidity and trends. See Note 2, Summary of Significant Accounting Policies, of the Notes to Consolidated Financial Statements in our 20202021 Annual Report on Form 10-K for a complete summary of our significant accounting policies.
The preparation of our financial statements requires management to make certain critical accounting estimates and judgments that impact (1) the stated amount of assets and liabilities, (2) disclosure of contingent assets and liabilities at the date of the financial statements, and (3) the reported amount of revenue and expenses during the reporting periods. These accounting estimates are based on management's judgment. We consider them to be critical because of their significance to the financial statements and the possibility that future events may differ from current judgments or that the use of different assumptions could result in materially different estimates. We review these estimates on a periodic basis to ensure reasonableness. Although actual amounts likely differ from such estimated amounts, we believe such differences are not likely to be material.
A discussion of our critical accounting policies and estimates used in the preparation of our Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q can be found in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the year ended December 31, 2020.2021. There have been no material changes to these critical accounting policies and estimates during the ninethree months ended September 30, 2021.March 31, 2022.
ITEMS AFFECTING COMPARABILITY
Macroeconomic Conditions
Our results of operations and the variability of these results are significantly influenced by (1) macroeconomic trends, (2) the geopolitical environment, (3) the global and regional real estate markets, and (4) the financial and credit markets. These macroeconomic and other conditions have had, and we expect will continue to have, a significant impact on the variability of our results of operations. In 2020 and during the nine months ended September 30, 2021, macroeconomic conditions influenced by the COVID-19 pandemic more notably impacted our operations compared with the historical seasonality of our revenue and profits and may continue to do so during the remainder of 2021.current year.
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Acquisitions and Dispositions
The timing of acquisitions and dispositions may impact the comparability of our results on a year-over-year basis. Our results include incremental revenues and expenses following the completion date of an acquisition. Relating to dispositions, comparable results will include the revenues and expenses of recent dispositions and results may also include gains (losses) on the disposition. In addition, there is generally an initial adverse impact on net income from an acquisition as a result of pre-acquisition due diligence expenditures, transaction/deal costs and post-acquisition integration costs, such as fees from third-party advisors engaged to assist with onboarding and process alignment, retention and severance expense, early lease termination costs, and other integration expenses. For dispositions, we may also incur such incremental costs during the disposition process and these costs could have an adverse impact on net income.
Investment PerformanceEquity Earnings and Incentive Fees
Equity earnings may vary substantially from period to period for a variety of reasons, including as a result of: (1) gains (losses) on investments reported at fair value, (2) gains (losses) on asset dispositions, and (3) impairment charges. The timing of recognition of these items may impact comparability between quarters, in any one year, or compared to a prior year.
LaSalle, our investment management business, is in part compensated through incentive fees where performance of underlying funds' investments exceeds agreed-to return hurdles. Depending upon performance, disposition activity and the contractual timing of measurement periods with clients, these fees can be significant and may vary substantially from period to period.
The comparability of these items can be seen in Note 4,3, Business Segments, of the Notes to Condensed Consolidated Financial Statements and is discussed further in Segment Operating Results included herein.
Foreign Currency
We conduct business using a variety of currencies, but we report our results in U.S. dollars. As a result, the volatility of currencies against the U.S. dollar may positively or negatively impact our results. This volatility can make it more difficult to perform period-to-period comparisons of the reported U.S. dollar results of operations, because such results may indicate a growth or decline rate that might not have been consistent with the real underlying growth or decline rates in the local operations. Consequently, we provide information about the impact of foreign currencies in the period-to-period comparisons of the reported results of operations in our discussion and analysis of financial condition in the Results of Operations section below.
Transaction-Based Revenue
Transaction-based fees, which are impacted by the size and timing of our clients' transactions, from real estate investment banking, capital markets activities and other services within our RES businesses, and LaSalle,segments, increase the variability of the revenue we earn. Specifically for LaSalle, we are compensated through incentive fees where performance of underlying funds' investments exceeds agreed-to benchmark levels. Depending upon performance, disposition activity, and the contractual timing of measurement periods with clients, these fees can be significant and vary substantially from period to period. The timing and the magnitude of these fees can vary significantly from year to year and quarter to quarter, and from region to region.
Seasonality
Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is a result of a general focus in the real estate industry on completing or documenting transactions by calendar year end and the fact that certain expenses are constant through the year. In addition, this seasonality excludes the recognition of investment-generated performance fees as well as realized and unrealized co-investment equity earnings and losses (the timing of each of these can fluctuate based on a variety of factors). Generally, we recognize incentivesincentive fees when assets are sold, the timing of which is geared toward the benefit of our clients. In addition, co-investment equity gains and losses are primarily dependent on valuations of underlying investments, the direction and magnitude of changes to such valuations fluctuate based on a variety of factors. Non-variable operating expenses, which we treat as expenses when incurred during the year, are relatively constant on a quarterly basis. In 2020 and during the nine months ended September 30, 2021, macroeconomic conditions influenced by the COVID-19 pandemic impacted the historical seasonality of our revenue and profits and may continue to do so during the remainder of 2021.
A significant portion of our Compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This quarterly estimation can result in significant fluctuations in quarterly Compensation and benefits expense from period to period. Consequently, the results for the periods ended September 30,March 31, 2022 and 2021, and 2020, are not fully indicative of the results we expect to realize for the full fiscal year.
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RESULTS OF OPERATIONS
DefinitionsIn conjunction with our change in reporting segments, effective January 1, 2022, comparable period information has been recast to conform with current presentation.
We define market volumes for Leasing as gross absorption of office real estate space in square feet for the U.S., Europe and selected markets in Asia Pacific. We define market volumes for Capital Markets as investment sales transactions globally.Definitions
Assets under management data for LaSalle is reported on a one-quarter lag.
MENA: Middle East and North Africa. Greater China: China, Hong Kong, Macau and Taiwan.
n.m.: not meaningful, represented by a percentage change of greater than 1,000% favorable or unfavorable.
We renamed our Corporate Solutions business to "JLL Work Dynamics" effective June 2021.
Consolidated Operating Results
Three Months Ended September 30,Change in% Change in Local Currency
($ in millions)20212020U.S. dollars
Leasing$738.8 430.3 308.5 72 %71 %
Capital Markets575.0 284.5 290.5 102 100 
Property & Facility Management2,500.6 2,303.3 197.3 9 7 
Project & Development Services707.9 631.5 76.4 12 11 
Advisory, Consulting and Other237.1 218.2 18.9 9 7 
Real Estate Services ("RES") revenue$4,759.4 3,867.8 891.6 23 %22 %
LaSalle129.8 110.3 19.5 18 17 
Revenue$4,889.2 3,978.1 911.1 23 %22 %
Reimbursements(2,084.3)(1,886.7)197.6 10 9 
Revenue before reimbursements$2,804.9 2,091.4 713.5 34 %32 %
Gross contract costs(703.9)(659.1)(44.8)7 5 
Net non-cash MSR and mortgage banking derivative activity(28.1)(14.7)(13.4)91 91 
Fee revenue$2,072.9 1,417.6 655.3 46 %45 %
Leasing717.3 412.9 304.4 74 73 
Capital Markets537.9 262.8 275.1 105 103 
Property & Facility Management313.7 302.4 11.3 4 2 
Project & Development Services201.0 188.0 13.0 7 6 
Advisory, Consulting and Other179.6 145.7 33.9 23 21 
RES fee revenue$1,949.5 1,311.8 637.7 49 %47 %
LaSalle123.4 105.8 17.6 17 16 
Compensation and benefits excluding gross contract costs$1,467.0 970.3 496.7 51 %50 %
Operating, administrative and other expenses excluding gross contract costs272.7 218.7 54.0 25 23 
Depreciation and amortization52.8 54.9 (2.1)(4)(5)
Restructuring and acquisition charges15.6 33.5 (17.9)(53)(56)
Total fee-based operating expenses1,808.1 1,277.4 530.7 42 40 
Gross contract costs703.9 659.1 44.8 7 5 
Total operating expenses, excluding reimbursed expenses$2,512.0 1,936.5 575.5 30 %28 %
Operating income$292.9 154.9 138.0 89 %89 %
Equity earnings$17.4 15.0 2.4 16 %15 %
Adjusted EBITDA$352.0 243.6 108.4 44 %44 %
 Three Months Ended March 31,Change in% Change in Local Currency
($ in millions)20222021U.S. dollars
Markets Advisory$999.5 792.7 206.8 26 %28 %
Capital Markets600.6 411.7 188.9 46 49 
Work Dynamics3,033.6 2,698.1 335.5 12 14 
JLL Technologies49.4 43.4 6.0 14 14 
LaSalle118.3 91.2 27.1 30 34 
Revenue$4,801.4 4,037.1 764.3 19 %21 %
Gross contract costs(2,904.5)(2,602.9)(301.6)12 13 
Net non-cash MSR and mortgage banking derivative activity3.6 (9.7)13.3 (137)(137)
Fee revenue$1,900.5 1,424.5 476.0 33 %36 %
Markets Advisory741.2 552.6 188.6 34 36 
Capital Markets591.5 393.2 198.3 50 54 
Work Dynamics410.5 363.5 47.0 13 15 
JLL Technologies45.3 29.9 15.4 52 52 
LaSalle112.0 85.3 26.7 31 36 
Compensation and benefits, excluding gross contract costs$1,377.8 1,055.4 322.4 31 %33 %
Operating, administrative and other expenses, excluding gross contract costs269.5 227.9 41.6 18 20 
Depreciation and amortization54.4 53.0 1.4 3 4 
Restructuring and acquisition charges19.5 17.2 2.3 13 19 
Total fee-based operating expenses1,721.2 1,353.5 367.7 27 29 
Gross contract costs2,904.5 2,602.9 301.6 12 13 
Total operating expenses$4,625.7 3,956.4 669.3 17 %19 %
Operating income$175.7 80.7 95.0 118 %122 %
Equity earnings$18.5 48.5 (30.0)(62)%(62)%
Adjusted EBITDA$273.6 190.1 83.5 44 %47 %
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Consolidated Operating Results (continued)
 Nine Months Ended September 30,Change in% Change in Local Currency
($ in millions)20212020U.S. dollars
Leasing$1,799.2 1,281.3 517.9 40 %39 %
Capital Markets1,343.8 841.6 502.2 60 56 
Property & Facility Management7,381.2 6,944.3 436.9 6 4 
Project & Development Services1,877.4 1,772.7 104.7 6 3 
Advisory, Consulting and Other682.9 589.5 93.4 16 12 
Real Estate Services ("RES") revenue$13,084.5 11,429.4 1,655.1 14 %12 %
LaSalle336.8 315.1 21.7 7 4 
Revenue$13,421.3 11,744.5 1,676.8 14 %11 %
Reimbursements(5,979.3)(5,591.6)387.7 7 5 
Revenue before reimbursements$7,442.0 6,152.9 1,289.1 21 %18 %
Gross contract costs(2,066.0)(1,963.5)(102.5)5 1 
Net non-cash MSR and mortgage banking derivative activity(43.5)(21.7)(21.8)100 100 
Fee revenue$5,332.5 4,167.7 1,164.8 28 %25 %
Leasing1,738.8 1,231.9 506.9 41 39 
Capital Markets1,275.7 796.3 479.4 60 57 
Property & Facility Management936.2 870.2 66.0 8 4 
Project & Development Services562.2 554.9 7.3 1 (2)
Advisory, Consulting and Other502.4 415.0 87.4 21 16 
RES fee revenue$5,015.3 3,868.3 1,147.0 30 %27 %
LaSalle317.2 299.4 17.8 6 3 
Compensation and benefits excluding gross contract costs$3,820.3 2,963.3 857.0 29 %26 %
Operating, administrative and other expenses excluding gross contract costs746.6 753.2 (6.6)(1)(4)
Depreciation and amortization160.3 166.8 (6.5)(4)(6)
Restructuring and acquisition charges50.9 75.8 (24.9)(33)(33)
Total fee-based operating expenses4,778.1 3,959.1 819.0 21 18 
Gross contract costs2,066.0 1,963.5 102.5 5 1 
Total operating expenses, excluding reimbursed expenses$6,844.1 5,922.6 921.5 16 %12 %
Operating income$597.9 230.3 367.6 160 %157 %
Equity earnings$106.7 1.4 105.3 n.m.n.m.
Adjusted EBITDA$874.5 442.5 432.0 98 %95 %
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Non-GAAP Financial Measures
Management uses certain non-GAAP financial measures to develop budgets and forecasts, measure and reward performance against those budgets and forecasts, and enhance comparability to prior periods. These measures are believed to be useful to investors and other external stakeholders as supplemental measures of core operating performance and include the following:
a.Fee revenue and Fee-based operating expenses;
b.Adjusted EBITDA attributable to common shareholders ("Adjusted EBITDA") and Adjusted EBITDA margin; and
c.Percentage changes against prior periods, presented on a local currency basis.
However, non-GAAP financial measures should not be considered alternatives to measures determined in accordance with U.S. generally accepted accounting principles (“GAAP”). Any measure that eliminates components of a company’s capital structure, cost of operations or investment, or other results has limitations as a performance measure. In light of these limitations, management also considers GAAP financial measures and does not rely solely on non-GAAP financial measures. Because our non-GAAP financial measures are not calculated in accordance with GAAP, they may not be comparable to similarly titled measures used by other companies.
Adjustments to GAAP Financial Measures Used to Calculate non-GAAP Financial Measures
Gross contract costs represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive. These costs are presented on a gross basis in Operating expenses with the equal amount of corresponding fees in Revenue before reimbursements. Consistent with our treatment of directly reimbursed expenses, excludingRevenue. Excluding gross contract costs from both Fee revenue and Fee-based operating expenses more accurately reflects how we manage our expense base and operating margins and also enables a more consistent performance assessment across a portfolio of contracts with varying payment terms and structures, including those with direct versus indirect reimbursement of such costs.structures.
Net non-cash mortgage servicing rights ("MSR")MSR and mortgage banking derivative activity consists of the balances presented within Revenue composed of (i) derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity and (ii) gains recognized from the retention of MSR upon origination and sale of mortgage loans, offset by (iii) amortization of MSR intangible assets over the period that net servicing income is projected to be received. Non-cash derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity are calculated as the estimated fair value of loan commitments and subsequent changes thereof, primarily represented by the estimated net cash flows associated with future servicing rights. MSR gains and corresponding MSR intangible assets are calculated as the present value of estimated net cash flows over the estimated mortgage servicing periods. The above activity is reported entirely within Revenue of the Capital Markets service line of the Americas segment. Excluding net non-cash MSR and mortgage banking derivative activity reflects how we manage and evaluate performance because the excluded activity is non-cash in nature.
Restructuring and acquisition charges primarily consist of:of (i) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership or transformation of business processes; (ii) acquisition, transaction and integration-related charges, including fair value adjustments, which are generally non-cash in the periods such adjustments are made, to assets and liabilities recorded in purchase accounting such as earn-out liabilities and intangible assets; and (iii) other restructuring, including lease exit charges. Such activity is excluded as the amounts are generally either non-cash in nature or the anticipated benefits from the expenditures would not likely be fully realized until future periods. Restructuring and acquisition charges are excluded from segment operating results and therefore not a line item in the segments’ reconciliation to Adjusted EBITDA.
Gain on Dispositiondisposition reflects the gain recognized on the sale of businesses. Given the low frequency of business disposals by the company historically, the gain directly associated with such activity is excluded as it is not considered indicative of core operating performance. In 2021, $12.0 million of the activity related to a business disposition within Americas and $0.4 million related to a sold business within EMEA, while activity in 2020 related to the sale of property management businesses in continental Europe.JLL Technologies.
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Reconciliation of Non-GAAP Financial Measures
Below are reconciliations of (i) Revenue to feeFee revenue and (ii) Operating expenses to fee-basedFee-based operating expenses.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
(in millions)(in millions)2021202020212020(in millions)20222021
RevenueRevenue$4,889.2 3,978.1 $13,421.3 11,744.5 Revenue$4,801.4 4,037.1 
Less: Reimbursements
(2,084.3)(1,886.7)(5,979.3)(5,591.6)
Revenue before reimbursements2,804.9 2,091.4 7,442.0 6,152.9 
Adjustments:Adjustments:Adjustments:
Gross contract costsGross contract costs(703.9)(659.1)(2,066.0)(1,963.5)Gross contract costs(2,904.5)(2,602.9)
Net non-cash MSR and mortgage banking derivative activityNet non-cash MSR and mortgage banking derivative activity(28.1)(14.7)(43.5)(21.7)Net non-cash MSR and mortgage banking derivative activity3.6 (9.7)
Fee revenueFee revenue$2,072.9 1,417.6 $5,332.5 4,167.7 Fee revenue$1,900.5 1,424.5 
Operating expensesOperating expenses$4,596.3 3,823.2 $12,823.4 11,514.2 Operating expenses$4,625.7 3,956.4 
Less: Reimbursed expenses
(2,084.3)(1,886.7)(5,979.3)(5,591.6)
Operating expenses, excluding reimbursed expenses2,512.0 1,936.5 6,844.1 5,922.6 
Less: Gross contract costs
Less: Gross contract costs
(703.9)(659.1)(2,066.0)(1,963.5)
Less: Gross contract costs
(2,904.5)(2,602.9)
Fee-based operating expensesFee-based operating expenses$1,808.1 1,277.4 $4,778.1 3,959.1 Fee-based operating expenses$1,721.2 1,353.5 
Operating incomeOperating income$292.9 154.9 $597.9 230.3 Operating income$175.7 80.7 
Below is (i) a reconciliation of Net income attributable to common shareholders to EBITDA and Adjusted EBITDA, (ii) the Net income margin attributable to common shareholders (measured on Revenue before reimbursements)Revenue), and (iii) the Adjusted EBITDA margin (measured on fee-revenue and presented on a local currency basis).
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
(in millions)2021202020212020
($ in millions)($ in millions)20222021
Net income attributable to common shareholdersNet income attributable to common shareholders$237.2 131.9 $540.2 152.4 Net income attributable to common shareholders$145.6 103.0 
Add:Add:Add:
Interest expense, net of interest incomeInterest expense, net of interest income9.6 12.3 30.6 41.8 Interest expense, net of interest income10.2 10.4 
Provision for income taxesProvision for income taxes65.3 25.7 148.4 32.2 Provision for income taxes40.3 28.2 
Depreciation and amortizationDepreciation and amortization52.8 54.9 160.3 166.8 Depreciation and amortization54.4 53.0 
EBITDAEBITDA$364.9 224.8 $879.5 393.2 EBITDA$250.5 194.6 
Adjustments:Adjustments:Adjustments:
Restructuring and acquisition chargesRestructuring and acquisition charges15.6 33.5 50.9 75.8 Restructuring and acquisition charges19.5 17.2 
Gain on dispositionGain on disposition(0.4)— (12.4)(4.8)Gain on disposition (12.0)
Net non-cash MSR and mortgage banking derivative activityNet non-cash MSR and mortgage banking derivative activity(28.1)(14.7)(43.5)(21.7)Net non-cash MSR and mortgage banking derivative activity3.6 (9.7)
Adjusted EBITDAAdjusted EBITDA$352.0 243.6 $874.5 442.5 Adjusted EBITDA$273.6 190.1 
Net income margin attributable to common shareholdersNet income margin attributable to common shareholders8.5 %6.3 %7.3 %2.5 %Net income margin attributable to common shareholders3.0 %2.6 %
Adjusted EBITDA marginAdjusted EBITDA margin17.1 %17.2 %16.6 %10.6 %Adjusted EBITDA margin14.4 %13.3 %

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In discussing our operating results, we report Adjusted EBITDA margins and refer to percentage changes in local currency, unless otherwise noted. Amounts presented on a local currency basis are calculated by translating the current period results of our foreign operations to U.S. dollars using the foreign currency exchange rates from the comparative period. We believe this methodology provides a framework for assessing performance and operations excluding the effect of foreign currency fluctuations.
The following table reflects the reconciliation to local currency amounts for consolidated (i) Revenue, (ii) Fee revenue, (iii) Operating income, and (iv) Adjusted EBITDA.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
($ in millions)($ in millions)2021% Change2021% Change($ in millions)2022% Change
Revenue:Revenue:Revenue:
At current period exchange ratesAt current period exchange rates$4,889.2 23 %$13,421.3 14 %At current period exchange rates$4,801.4 19 %
Impact of change in exchange ratesImpact of change in exchange rates(54.8)n/a(328.5)n/aImpact of change in exchange rates77.8 n/a
At comparative period exchange ratesAt comparative period exchange rates$4,834.4 22 %$13,092.8 11 %At comparative period exchange rates$4,879.2 21 %
Fee revenue:Fee revenue:Fee revenue:
At current period exchange ratesAt current period exchange rates$2,072.9 46 %$5,332.5 28 %At current period exchange rates$1,900.5 33 %
Impact of change in exchange ratesImpact of change in exchange rates(21.0)n/a(125.6)n/aImpact of change in exchange rates32.6 n/a
At comparative period exchange ratesAt comparative period exchange rates$2,051.9 45 %$5,206.9 25 %At comparative period exchange rates$1,933.1 36 %
Operating income:Operating income:Operating income:
At current period exchange ratesAt current period exchange rates$292.9 89 %$597.9 160 %At current period exchange rates$175.7 118 %
Impact of change in exchange ratesImpact of change in exchange rates0.2 n/a(7.2)n/aImpact of change in exchange rates3.2 n/a
At comparative period exchange ratesAt comparative period exchange rates$293.1 89 %$590.7 157 %At comparative period exchange rates$178.9 122 %
Adjusted EBITDA:Adjusted EBITDA:Adjusted EBITDA:
At current period exchange ratesAt current period exchange rates$352.0 44 %$874.5 98 %At current period exchange rates$273.6 44 %
Impact of change in exchange ratesImpact of change in exchange rates(1.3)n/a(11.5)n/aImpact of change in exchange rates5.0 n/a
At comparative period exchange ratesAt comparative period exchange rates$350.7 44 %$863.0 95 %At comparative period exchange rates$278.6 47 %
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Revenue
We achieved significant third-quarter increasesgrowth against the prior-year quarter in consolidated RES revenue, up 22% from 202021% to $4.8 billion, and fee revenue, up 47% from last year36% to $1.9 billion. Third-quarter RESbillion, substantially all of which was organic. The prior-year quarter was notably impacted by the COVID-19 pandemic, however, fee revenue exceeded same-quarter 2019, reflectingincreased 27% compared with the continued recovery of transaction-based revenue. Growthfirst quarter 2020. Fee revenue growth versus 2021 was broad-based across all service lines and wassegments, led by Leasing (49% of RES fee revenue growth on a local currency basis) and Capital Markets (44% of RES fee revenue growth on a local currency basis)and Markets Advisory, up 54% and 36%, while also reflecting stabilityrespectively. In addition to sustained momentum in transaction-based revenues, our annuity-based revenues particularly in Americas. In addition, all geographic segments experienced growth, ranging from 15%continued to 68%demonstrate stability, notably Workplace Management within Work Dynamics, which grew 20%.
Geographically across service lines, Americas contributed 86% of the RES fee revenue growth for the third quarter, on a local currency basis, with EMEA and Asia Pacific each representing approximately 7% of the growth. The following highlights the proportion of RES service line consolidated fee revenuetop-line growth, on a local currency basis, compared with the prior-year quarter, by notable segment.business line segment ($ in millions). Refer to segment operating results for further detail.
Leasing — Americas (89%), EMEA (6%) and Asia Pacific (5%)
Capital Markets — Americas (80%), EMEA (12%) and Asia Pacific (8%)
Property & Facility Management — Americas drove entire growth, partially offset by EMEA and Asia Pacific
Project & Development Services — Americas (109%) and Asia Pacific (23%), partially offset by EMEA
Advisory, Consulting and Other — Americas (62%), Asia Pacific (24%), and EMEA (15%)
LaSalle revenue increased 17% compared with the prior-year quarter, driven by incentive fees and growth in advisory fees, partially offset by lower transaction fees. Refer to the LaSalle segment discussion for further detail.
For the first nine months of 2021, consolidated RES revenue and fee revenue increased 12% and 27%, respectively, compared with the prior year. Leasing and Capital Markets also led the year-to-date growth contributing 48% and 44%, respectively, of the RES fee revenue growth on a local currency basis. Americas contributed 80% of the RES fee revenue growth for the first nine months, on a local currency basis. LaSalle revenue increased 4% as higher advisory and incentive fees more than offset the decline in transaction fees.jll-20220331_g2.jpg
Our consolidated fee revenue increased 46%33% in U.S. dollars (“USD”) and 45%36% in local currency for the thirdfirst quarter of 2021,2022, compared with 2020. Year-to-date, consolidated fee revenue increased 28% in U.S. dollars (“USD”) and 25% in local currency compared with last year.2021. The spreadsspread for the thirdfirst quarter and year-to-date werewas driven by the weakeningstrengthening of the U.S. dollar against several major currencies, especially the British pound sterling, euro, and Australian dollar and Chinese yuan.dollar.
Operating Expenses
Consolidated operating expenses excluding reimbursed expenses, were $2.5 billion for the third quarter, up 28% from 2020, and $6.8$4.6 billion for the first nine months ofquarter, up 19% from 2021, up 12% from 2020, while consolidated fee-based operating expenses were $1.8 billion for the third quarter, up 39% from the prior-year quarter, and $4.8$1.7 billion for the first nine months,quarter, up 18%29% from last year. For the third quarter, theprior-year quarter. The aforementioned increase in fee-based operating expenses was primarily attributable to the Americas,our Markets Advisory and Capital Markets segments, which drove 80%39% and 37%, respectively, of the overall increase on a local currency basis (also 80% of the year-to-date increase). Asia Pacific and EMEA represented 12% and 11%, respectively, of the third-quarter increase (16% and 13% year to date, respectively).
Americas year-to-date results reflected a $13.8 million non-cash reduction to loan loss credit reserves, compared with a $30.6 million increase in reserves during the prior year.
basis. For the thirdfirst quarter and first nine months of 2021,2022, Restructuring and acquisition charges decreasedincreased compared with the prior-year periods;period, primarily due to integration costs associated with business combinations that closed in the second half of 2021; refer to following table for further detail. Charges associated with the acquisition and integration of HFF included retention and severance expense, early lease termination costs, and other integration expenses; since June 30, 2021, such charges have predominantly related to the amortization of retention awards issued in conjunction with the 2019 acquisition.
Three Months Ended March 31,
(in millions)20222021
Severance and other employment-related charges$3.3 1.8 
Restructuring, pre-acquisition and post-acquisition charges14.2 9.5 
Stock-based compensation expense for HFF retention awards2.7 6.0 
Fair value adjustments that resulted in a net decrease to earn-out liabilities from prior-period acquisition activity(0.7)(0.1)
Total restructuring and acquisition charges$19.5 17.2 
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Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Severance and other employment-related charges$1.2 19.3 $2.1 27.6 
Restructuring, pre-acquisition and post-acquisition charges14.4 14.8 47.8 56.4 
Fair value adjustments that resulted in a net increase (decrease) to earn-out liabilities from prior-period acquisition activity (0.6)1.0 (8.2)
Total restructuring & acquisition charges$15.6 33.5 $50.9 75.8 
Portion of total restructuring & acquisition charges related to the acquisition and integration of HFF$6.6 13.8 $30.5 55.2 
Equity Earnings
For the thirdfirst quarter of 2021,2022, we recognized equity earnings of $17.4$18.5 million, compared with $15.0$48.5 million in the prior-year quarter. For the first nine months of 2021, we recognized equity earnings of $106.7 million, compared with $1.4 million in 2020.
Valuation increases of JLL Technologies' investments contributed $7.3 million this quarter and $58.2 million year to date, reflecting continued progress in the strategy to invest in early-stage proptech companies, compared with $4.3 million and $6.8 million in the respective prior-year periods; refer to the Americas segment discussion for additional detail. In addition, substantially all of the $12.7 million of first-quarter 2020 equity earnings in the Americas segment were attributable to gains by consolidated variable interest entities in which we held no equity interest; these gains are also reflected in net income attributable to noncontrolling interest and, therefore, have no impact to net income attributable to common shareholders.
LaSalle recognized $8.4The 2022 activity comprised $18.8 million of equity earnings in third-quarter 2021 ($44.7 million of year-to-date equity earnings), compared with $8.5 million in the prior-year quarter ($20.5from JLL Technologies, partially offset by $1.9 million of equity losses infrom LaSalle. In the first nine monthsprior-year quarter, JLL Technologies and LaSalle recognized $34.6 million and $13.0 million of 2020).equity earnings, respectively. Refer to the LaSalleassociated segment discussiondiscussions for additional detail.
Income Taxes
The provision for income taxes was $65.3 million and $148.4$40.3 million for the three and nine months ended September 30, 2021, respectively,first quarter 2022, representing an effective tax rate of 21.6% for both periods.21.9%. For the three and nine months ended September 30, 2020,prior-year quarter, the provision was $25.7$28.2 million, and $32.2 million, respectively, representing an effective tax ratesrate of 16.0% and 16.2%, respectively. The lower effective tax rates in 2020 reflected comparatively lower pretax earnings as a result of the impact of the pandemic as well as the geographic distribution of the earnings.21.6%.
Net Income and Adjusted EBITDA
Net income attributable to common shareholders for the three and nine months ended September 30, 2021March 31, 2022 was $237.2$145.6 million, and $540.2 million, respectively, compared with $131.9 million and $152.4$103.0 million in the respective prior-year periods.period. Adjusted EBITDA was $352.0 million and $874.5$273.6 million for the thirdfirst quarter and first nine months of 2021, respectively.2022, compared to $190.1 million in the prior-year period. Net income attributable to common shareholders for the ninethree months ended September 30,March 31, 2021 included a $12.0 million gain recognized on the sale of a business as part of a broader investment made in Roofstock, a marketplace for investing in the single-family rental sector. This gain on sale is excluded from adjusted measures.
Net income margin attributable to common shareholders for the thirdfirst quarter (against Revenue before reimbursements)Revenue) was 8.5%3.0%, compared with 6.3%2.6% in the prior-year quarter. Adjusted EBITDA margin for the thirdfirst quarter, calculated on a fee-revenue basis, was 17.0%14.4% in USD (17.1% inand local currency),currency, compared with 17.2%13.3% in 2020.2021. The 20110 basis point net reduction in marginpoints increase was primarily due to (i) the expected reduction of certain non-permanent cost savings from 2020 (including government relief programs) and (ii) incremental investments in people and technology, substantially offset by the significantmeaningful increase in fee revenue, particularlyespecially from higher margin transaction-based service lines.
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incentive compensation accruals reflecting changes in compensation plans from 2021 to 2022, which resulted in a lower percentage of expected full-year incentive compensation accrued this quarter compared with the prior year, partially offset by (iii) lower equity earnings and (iv) incremental expenditures to drive future growth, primarily compensation, T&E and marketing, as business operations continue to trend towards pre-pandemic levels.
Segment Operating Results
WeEffective January 1, 2022, we manage and report our operations as fourfive business segments. Our three geographic RES segments include Americas, EMEAsegments: Markets Advisory, Capital Markets, Work Dynamics, JLL Technologies, and Asia Pacific. Our fourth segment is LaSalle, our investment management business.LaSalle.
Each geographic regionMarkets Advisory offers our fulla wide range of real estate services, including agency leasing and tenant representation, and agency leasing, capital markets, property management, facility management, project and development services, and advisory and consulting services. Our Capital Markets service offerings include investment sales, equity and valuationdebt advisory, loan servicing, and valuations. Our Work Dynamics business provides a broad suite of integrated services to occupiers of real estate, including facility and project management, as well as portfolio and other services. We consider "property management""Property Management" to be services provided to non-occupying property investors and "facility management""Workplace Management" to be services provided to owner-occupiers. Our JLL Technologies segment offers software products, solutions and services, while LaSalle provides investment management services on a global basis to institutional investors and high-net-worth individuals.
For segment reporting, (i) gross contract costs and (ii) net non-cash MSR and mortgage banking derivative activity are both excluded from revenue in determining "fee revenue".Fee revenue. Gross contract costs are excluded from operating expenses in determining "fee-basedFee-based operating expenses." In addition, our measure of segment results also excludes Restructuring and acquisition charges.
Americas - Real Estate Services
% Change
 Three Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$3,083.2 2,380.8 702.4 30 %29 %
Reimbursements(1,525.9)(1,389.6)(136.3)10 9 
Revenue before reimbursements$1,557.3 991.2 566.1 57 %57 %
Gross contract costs(227.0)(202.8)(24.2)12 11 
Net non-cash MSR and mortgage banking derivative activity(28.1)(14.7)(13.4)91 91 
Fee Revenue$1,302.2 773.7 528.5 68 %68 %
Leasing582.6 313.6 269.0 86 85 
Capital Markets392.6 175.5 217.1 124 123 
Property & Facility Management160.9 149.6 11.3 8 7 
Project & Development Services101.0 88.7 12.3 14 14 
Advisory, Consulting and Other65.1 46.3 18.8 41 40 
Compensation, operating and administrative expenses excluding gross contract costs$1,019.1 616.8 402.3 65 %65 %
Depreciation and amortization33.2 36.4 (3.2)(9)(9)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)1,052.3 653.2 399.1 61 61 
Gross contract costs227.0 202.8 24.2 12 11 
Segment operating expenses (excluding reimbursed expenses)$1,279.3 856.0 423.3 49 %49 %
Equity earnings$7.6 4.8 2.8 58 %60 %
Segment income$285.6 140.0 145.6 104 %104 %
Adjusted EBITDA$291.7 161.9 129.8 80 %80 %




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Americas - Real Estate Services (continued)Markets Advisory
% Change
Three Months Ended March 31,Change inin Local
($ in millions)20222021U.S. dollarsCurrency
Revenue$999.5 792.7 206.8 26 %28 %
Gross contract costs(258.3)(240.1)(18.2)8 9 
Fee revenue$741.2 552.6 188.6 34 %36 %
Leasing596.9 412.2 184.7 45 46 
Property Management118.6 114.3 4.3 4 6 
Advisory, Consulting and Other25.7 26.1 (0.4)(2)1 
Compensation, operating and administrative expenses, excluding gross contract costs632.7 486.5 146.2 30 32 
Depreciation and amortization17.1 15.9 1.2 8 9 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)649.8 502.4 147.4 29 31 
Gross contract costs258.3 240.1 18.2 8 9 
Segment operating expenses$908.1 742.5 165.6 22 %24 %
Equity earnings$0.5 0.4 0.1 25 %19 %
Adjusted EBITDA$111.2 66.0 45.2 68 %70 %
% Change
 Nine Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$8,228.6 7,132.9 1,095.7 15 %15 %
Reimbursements(4,323.9)(4,128.1)(195.8)5 4 
Revenue before reimbursements$3,904.7 3,004.8 899.9 30 %30 %
Gross contract costs(663.1)(607.9)(55.2)9 8 
Net non-cash MSR and mortgage banking derivative activity(43.5)(21.7)(21.8)100 100 
Fee revenue$3,198.1 2,375.2 822.9 35 %34 %
Leasing1,407.1 986.2 420.9 43 42 
Capital Markets888.3 553.6 334.7 60 60 
Property & Facility Management461.6 425.6 36.0 8 8 
Project & Development Services274.8 273.2 1.6 1  
Advisory, Consulting and Other166.3 136.6 29.7 22 21 
Compensation, operating and administrative expenses excluding gross contract costs$2,562.4 2,027.3 535.1 26 %26 %
Depreciation and amortization100.6 112.9 (12.3)(11)(11)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)2,663.0 2,140.2 522.8 24 24 
Gross contract costs663.1 607.9 55.2 9 8 
Segment operating expenses (excluding reimbursed expenses)$3,326.1 2,748.1 578.0 21 %21 %
Equity earnings$58.6 20.4 38.2 187 %188 %
Segment income$637.2 277.1 360.1 130 %129 %
Adjusted EBITDA$696.6 357.2 339.4 95 %94 %
Year-to-dateMarkets Advisory fee revenue grew 36% compared with the prior year and quarter-to-date26% compared with the first quarter of 2020, which was only nominally impacted by the COVID-19 pandemic. Leasing drove the revenue and fee revenue expansion ingrowth versus 2021, led by the Americas was driven by transaction-based revenues, with third-quarter fee revenue outpacing the same period in 2019. The growthU.S. as both transaction size and volume increased. Globally, all major asset classes in Leasing was driven by both higher transaction volumesexperienced double-digit growth compared with the prior year, with continued strength in industrial and an increase in deal size in the U.S., with strong momentum in the office industrial and retail sectors in certain markets. Capital Markets more than doubled the prior-year quarter's fee revenue for the second consecutive quarter, reflecting increased deal activity across investment sales, debt advisory and equity advisory, as well as a 35% increase in third-quarter servicing revenue from the multifamily business (25% year to date). Valuation Advisory and JLL Technologies Solutions led the increase in Advisory, Consulting and Other. Solid growth in Property & Facility Management was driven by new client wins and was particularly notable given the prior-year quarter grew 24% over 2019.
Equity earnings for the third quarter and first nine months of 2021 were attributable to valuation increases of JLL Technologies' investments in early-stage proptech entities. In the prior year, substantially all of the $12.7 million first-quarter equity earnings were attributable to gains by consolidated variable interest entities in which the company held no equity interest; therefore, these gains had no net impact to Adjusted EBITDA.sector.
The increases in segment operating expenses and segment fee-based operating expenses for the thirdfirst quarter and first nine months of 2021,2022, compared with the prior-year periods,period, were driven by revenue-related expense growthhigher T&E and compensation expenses, the expected reductionlatter of certain non-permanent cost savings from prior year (including the benefit relatedwhich was driven by additional headcount and wage inflation to government relief programs recognized in 2020).meet increased business demand.
Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 22.4%15.0% in USD and(14.9% in local currency,currency), compared with 20.9%11.9% in 2020.2021. The margin expansion was primarily driven by transaction-baseddue to the growth in Leasing revenue, growth, mostlywhich more than offset by the above-noted expected reduction of certain prior-year cost savings, and incremental investments in people and technology.expense drivers noted above.
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EMEA - Real Estate ServicesCapital Markets
% Change
 Three Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$830.0 743.8 86.2 12 %8 %
Reimbursements(185.5)(149.1)(36.4)24 20 
Revenue before reimbursements$644.5 594.7 49.8 8 %5 %
Gross contract costs(259.3)(270.1)10.8 (4)(8)
Fee revenue$385.2 324.6 60.6 19 %15 %
Leasing76.3 56.6 19.7 35 32 
Capital Markets105.0 69.1 35.9 52 47 
Property & Facility Management77.5 76.9 0.6 1 (4)
Project & Development Services65.8 68.1 (2.3)(3)(5)
Advisory, Consulting and Other60.6 53.9 6.7 12 8 
Compensation, operating and administrative expenses excluding gross contract costs$385.2 317.5 67.7 21 %17 %
Depreciation and amortization10.3 9.8 0.5 5 1 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)395.5 327.3 68.2 21 17 
Gross contract costs259.3 270.1 (10.8)(4)(8)
Segment operating expenses (excluding reimbursed expenses)$654.8 597.4 57.4 10 %6 %
Equity earnings$ 0.8 (0.8)(100)%(100)%
Segment loss$(10.3)(1.9)(8.4)(442)%(411)%
Adjusted EBITDA$1.0 7.7 (6.7)(87)%(88)%
% Change
Three Months Ended March 31,Change inin Local
($ in millions)20222021U.S. dollarsCurrency
Revenue$600.6 411.7 188.9 46 %49 %
Gross contract costs(12.7)(8.8)(3.9)44 52 
Net non-cash MSR and mortgage banking derivative activity3.6 (9.7)13.3 (137)(137)
Fee revenue$591.5 393.2 198.3 50 %54 %
Investment Sales, Debt/Equity Advisory and Other468.5 286.0 182.5 64 67 
Valuation Advisory83.1 77.2 5.9 8 12 
Loan Servicing39.9 30.0 9.9 33 33 
Compensation, operating and administrative expenses, excluding gross contract costs474.1 335.6 138.5 41 44 
Depreciation and amortization15.6 15.9 (0.3)(2)(1)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)489.7 351.5 138.2 39 42 
Gross contract costs12.7 8.8 3.9 44 52 
Segment operating expenses$502.4 360.3 142.1 39 %42 %
Equity earnings$0.8 0.4 0.4 100 %120 %
Adjusted EBITDA$118.2 59.1 59.1 100 %104 %

















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EMEA - Real Estate Services (continued)
% Change
 Nine Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$2,356.0 2,125.9 230.1 11 %3 %
Reimbursements(516.4)(500.7)(15.7)3 (4)
Revenue before reimbursements$1,839.6 1,625.2 214.4 13 %6 %
Gross contract costs(769.3)(722.1)(47.2)7 (1)
Fee revenue$1,070.3 903.1 167.2 19 %11 %
Leasing196.9 149.1 47.8 32 24 
Capital Markets267.9 184.2 83.7 45 36 
Property & Facility Management238.4 221.0 17.4 8  
Project & Development Services189.2 193.0 (3.8)(2)(7)
Advisory, Consulting and Other177.9 155.8 22.1 14 7 
Compensation, operating and administrative expenses excluding gross contract costs$1,083.9 931.7 152.2 16 %9 %
Depreciation and amortization32.2 28.0 4.2 15 7 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)1,116.1 959.7 156.4 16 9 
Gross contract costs769.3 722.1 47.2 7 (1)
Segment operating expenses (excluding reimbursed expenses)$1,885.4 1,681.8 203.6 12 %5 %
Equity earnings$ 0.8 (0.8)(100)%(100)%
Segment loss$(45.8)(55.8)10.0 18 %20 %
Adjusted EBITDA$(12.6)(26.6)14.0 53 %43 %
EMEA's revenue andCapital Markets fee revenue growth for the third quarter was led by transaction-based revenue, reflecting the continued recovery in several geographies, particularly those with higher COVID-19 vaccination rates. Notably, Capital Markets and Leasing together exceeded same-quarter 2019 fee revenue performance for the second consecutive quarter. The continued growth in Capital Markets reflected higher deal volumes, particularly in industrial, residential and office sectors,increased 54% compared with the prior-year quarter. The increase in Leasing revenuequarter and 42% compared with the first quarter of 2020, which was driven by transaction volume increases primarily in office and industrial as average deal size for office remains below pre-pandemic levels. In addition, Valuation Advisory again led the growth in Advisory, Consulting and Other. Geographically across service lines, EMEA fee revenue growth for the quarter was ledonly nominally impacted by the UK and Germany. Year-to-date revenue and fee revenue growth for EMEA was also driven by transaction-based revenues and the service lines had drivers consistent with the quarterly commentary above. Geographically across service lines, EMEA year-to-datepandemic. This fee revenue growth was ledhighlighted by substantially higher investment sales and debt advisory transaction volumes in many geographies across the UK, France, Switzerlandglobe. Further, nearly all asset classes experienced growth compared with 2021, most meaningfully in residential and Spain.office. Higher Loan Servicing revenue was due to continued growth of the servicing portfolio over the trailing twelve months, particularly from loans originated under the Fannie Mae Delegated Underwriting and Servicing ("DUS") program.
The increases in segment operating expenses and segment fee-based operating expenses for the first quarter of 2022, compared with the prior-year quarter,period, were primarily duedriven by higher T&E and compensation expenses, the latter driven by additional headcount and wage inflation to revenue-related expense growth and the expected reduction of certain non-permanent cost savings from prior year (including the benefit related to government relief programs recognized in 2020).meet increased business demand.
Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 0.3%20.0% in both USD (0.2% inand local currency),currency, compared with 2.4%15.0% in the prior-year quarter.2021. The declineincrease in margin was driven by the above-noted impact of prior-year cost savings as well as incremental investments in people and technology, partiallyrevenue growth drivers, which more than offset by the increase in higherexpenses. In addition, the increase was partially due to the timing of incentive compensation accruals as noted in the consolidated margin transaction-based revenue.discussion.
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Asia Pacific - Real Estate ServicesWork Dynamics
% Change
 Three Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$846.2 743.2 103.0 14 %12 %
Reimbursements(371.2)(347.2)(24.0)7 5 
Revenue before reimbursements$475.0 396.0 79.0 20 %18 %
Gross contract costs(212.9)(182.5)(30.4)17 15 
Fee revenue$262.1 213.5 48.6 23 %20 %
Leasing58.4 42.7 15.7 37 33 
Capital Markets40.3 18.2 22.1 121 119 
Property & Facility Management75.3 75.9 (0.6)(1)(2)
Project & Development Services34.2 31.2 3.0 10 8 
Advisory, Consulting and Other53.9 45.5 8.4 18 16 
Compensation, operating and administrative expenses excluding gross contract costs$235.1 171.7 63.4 37 %35 %
Depreciation and amortization7.5 6.9 0.6 9 8 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)242.6 178.6 64.0 36 34 
Gross contract costs212.9 182.5 30.4 17 15 
Segment operating expenses (excluding reimbursed expenses)$455.5 361.1 94.4 26 %24 %
Equity earnings$1.4 0.9 0.5 56 %40 %
Segment income$20.9 35.8 (14.9)(42)%(44)%
Adjusted EBITDA$28.3 42.7 (14.4)(34)%(36)%
% Change
Three Months Ended March 31,Change inin Local
($ in millions)20222021U.S. dollarsCurrency
Revenue$3,033.6 2,698.1 335.5 12 %14 %
Gross contract costs(2,623.1)(2,334.6)(288.5)12 14 
Fee revenue$410.5 363.5 47.0 13 %15 %
Workplace Management182.0 153.4 28.6 19 20 
Project Management175.7 163.2 12.5 8 11 
Portfolio Services and Other52.8 46.9 5.9 13 14 
Compensation, operating and administrative expenses, excluding gross contract costs375.6 338.7 36.9 11 13 
Depreciation and amortization16.5 16.2 0.3 2 4 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)392.1 354.9 37.2 10 13 
Gross contract costs2,623.1 2,334.6 288.5 12 14 
Segment operating expenses$3,015.2 2,689.5 325.7 12 %14 %
Equity earnings$0.3 0.1 0.2 200 %346 %
Adjusted EBITDA$35.2 24.9 10.3 41 %38 %























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Table of Contents
Asia Pacific - Real Estate Services (continued)
% Change
 Nine Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$2,499.9 2,170.6 329.3 15 %9 %
Reimbursements(1,133.4)(959.1)(174.3)18 11 
Revenue before reimbursements$1,366.5 1,211.5 155.0 13 %7 %
Gross contract costs(619.6)(621.5)1.9  (4)
Fee revenue$746.9 590.0 156.9 27 %20 %
Leasing134.8 96.6 38.2 40 33 
Capital Markets119.5 58.5 61.0 104 92 
Property & Facility Management236.2 223.6 12.6 6  
Project & Development Services98.2 88.7 9.5 11 5 
Advisory, Consulting and Other158.2 122.6 35.6 29 21 
Compensation, operating and administrative expenses excluding gross contract costs$652.7 512.8 139.9 27 %21 %
Depreciation and amortization22.4 20.5 1.9 9 5 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)675.1 533.3 141.8 27 20 
Gross contract costs619.6 621.5 (1.9) (4)
Segment operating expenses (excluding reimbursed expenses)$1,294.7 1,154.8 139.9 12 %7 %
Equity earnings$3.4 0.7 2.7 386 %334 %
Segment income$75.2 57.4 17.8 31 %20 %
Adjusted EBITDA$97.5 78.2 19.3 25 %15 %
Asia Pacific's double-digitThe increases in Work Dynamics revenue and fee revenue increase for the third quarter and first nine months of 2021 reflected the ongoing rebound in transaction-based revenue. A continued increase in large-deal transactions across nearly all asset classes, most notably in Australia (for the quarter and year to date), Japan (for the quarter) and Singapore (for the first nine months), drove revenue expansion in Capital Markets. Growth in Leasing for the quarter and first nine months waswere led by Greater ChinaWorkplace Management, primarily from new client wins but also expansions of existing client relationships and Australia, extendingparticularly in the momentumtechnology and public institutions sectors in the United States. Project Management growth was driven by the return to office movement and industrial. Significant business growth continuedfewer pandemic restrictions in Valuation Advisory, predominantlyseveral geographies across the globe which drove increased project demand.
The increases in Australia, which led to the fee revenue increase in Advisory, Consulting and Other for both the third quarter and year to date.
Higher segment operating expenses for the third quarter and first nine months of 2021 andsegment fee-based operating expenses for the thirdfirst quarter and first nine months of 2021,2022, compared with respectivethe prior-year periods,period, were primarily attributabledriven by investments in people, via additional headcount and increased wages, to revenue-related expense increases and the expected reduction of certain non-permanent cost savings from prior year (including the benefit related to government relief programs recognized in 2020).support planned future growth.
Adjusted EBITDA margin for the third quarter, calculated on a fee-revenue basis, was 10.8%8.6% in USD (10.7%(8.2% in local currency), compared with 20.0% last year. 6.9% in 2021.The margin declineincrease was attributable to (i) the above-noted impactincremental revenue described above, (ii) the timing of incentive compensation accruals as noted in the consolidated margin discussion, and (iii) the absence of certain contract losses recognized in the prior-year cost savings as well as incremental investmentsquarter that did not reoccur in people and technology, partially offset by the increasecurrent period. These drivers outpaced the aforementioned investment in higher-margin transaction-based revenue.people.
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JLL Technologies
% Change
Three Months Ended March 31,Change inin Local
($ in millions)20222021U.S. dollarsCurrency
Revenue$49.4 43.4 6.0 14 %14 %
Gross contract costs(4.1)(13.5)9.4 (70)(70)
Fee revenue$45.3 29.9 15.4 52 %52 %
Compensation, operating and administrative expenses, excluding gross contract costs (1)
76.4 50.5 25.9 51 51 
Depreciation and amortization3.8 2.9 0.9 31 32 
Segment fee-based operating expenses (excluding restructuring and acquisition charges)80.2 53.4 26.8 50 50 
Gross contract costs4.1 13.5 (9.4)(70)(70)
Segment operating expenses$84.3 66.9 17.4 26 %22 %
Equity earnings$18.8 34.6 (15.8)(46)%(46)%
Adjusted EBITDA$(12.3)14.0 (26.3)(188)%(184)%
(1) Included in Compensation, operating and administrative expenses for JLL Technologies is carried interest expense of $6.2 million and $4.2 million for the first quarter of 2022 and 2021, respectively, related to equity earnings of the segment.
JLL Technologies top-line growth included $8.5 million of incremental fee revenue from acquisitions closed in the second half of 2021. Organic fee revenue increased 24%, driven by new customers as well as growth from existing customers in our software and solutions offerings.
Equity earnings in both years were due to valuation increases to our investments in proptech funds and early to mid-stage proptech companies, primarily reflecting subsequent financing rounds at increased per-share values.
The increases in segment operating expenses and segment fee-based operating expenses for the first quarter of 2022, compared with the prior-year period, were driven by the ramp up of operations for future growth, including incremental compensation, T&E and marketing expenses.
Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was a negative 27.2% in USD (negative 26.0% in local currency), compared with 46.8% in 2021. Approximately half of the margin contraction was attributable to lower equity earnings. The remaining margin dilution was largely driven by the expense drivers noted above, partially offset by higher fee revenue.
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LaSalle
% Change
 Three Months Ended September 30,Change inin Local
($ in millions)20212020U.S. dollarsCurrency
Revenue$129.8 110.3 19.5 18 %17 %
Reimbursements(1.7)(0.8)(0.9)113 113 
Revenue before reimbursements$128.1 109.5 18.6 17 %16 %
Gross contract costs(4.7)(3.7)(1.0)27 27 
Fee Revenue$123.4 105.8 17.6 17 %16 %
Advisory fees92.8 81.0 11.8 15 13 
Transaction fees & other8.3 16.8 (8.5)(51)(51)
Incentive fees22.3 8.0 14.3 179 184 
Compensation, operating and administrative expenses excluding gross contract costs$100.3 83.0 17.3 21 %20 %
Depreciation and amortization1.8 1.8   (3)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)102.1 84.8 17.3 20 19 
Gross contract costs4.7 3.7 1.0 27 27 
Segment operating expenses (excluding reimbursed expenses)$106.8 88.5 18.3 21 %19 %
Equity earnings$8.4 8.5 (0.1)(1)%(2)%
Segment income$29.7 29.5 0.2 1 %1 %
Adjusted EBITDA$31.0 31.3 (0.3)(1)% %


















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LaSalle (continued)
% Change% Change
Nine Months Ended September 30,Change inin LocalThree Months Ended March 31,Change inin Local
($ in millions)($ in millions)20212020U.S. dollarsCurrency($ in millions)20222021U.S. dollarsCurrency
RevenueRevenue$336.8 315.1 21.7 7 %4 %Revenue$118.3 91.2 27.1 30 %34 %
Reimbursements(5.6)(3.7)(1.9)51 44 
Revenue before reimbursements$331.2 311.4 19.8 6 %4 %
Gross contract costsGross contract costs(14.0)(12.0)(2.0)17 17 Gross contract costs(6.3)(5.9)(0.4)7 7 
Fee revenueFee revenue$317.2 299.4 17.8 6 %3 %Fee revenue$112.0 85.3 26.7 31 %36 %
Advisory feesAdvisory fees257.0 239.5 17.5 7 4 Advisory fees90.7 79.3 11.4 14 18 
Transaction fees & other22.7 32.0 (9.3)(29)(30)
Transaction fees and otherTransaction fees and other17.1 6.0 11.1 185 203 
Incentive feesIncentive fees37.5 27.9 9.6 34 36 Incentive fees4.2 — 4.2 n.m.
Compensation, operating and administrative expenses excluding gross contract costs$267.9 244.7 23.2 9 %7 %
Compensation, operating and administrative expenses, excluding gross contract costsCompensation, operating and administrative expenses, excluding gross contract costs88.5 72.0 16.5 23 26 
Depreciation and amortizationDepreciation and amortization1.4 2.1 (0.7)(33)(32)
Segment fee-based operating expenses (excluding restructuring & acquisition charges)Segment fee-based operating expenses (excluding restructuring & acquisition charges)89.9 74.1 15.8 21 24 
Gross contract costsGross contract costs6.3 5.9 0.4 7 7 
Depreciation and amortization5.1 5.4 (0.3)(6)(9)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)273.0 250.1 22.9 9 6 
Gross contract costs14.0 12.0 2.0 17 17 
Segment operating expenses (excluding reimbursed expenses)$287.0 262.1 24.9 10 %7 %
Segment operating expensesSegment operating expenses$96.2 80.0 16.2 20 %23 %
Equity (losses) earningsEquity (losses) earnings$(1.9)13.0 (14.9)(115)%(114)%
Equity earnings (losses)$44.7 (20.5)65.2 318 %316 %
Segment income$88.9 28.8 60.1 209 %206 %
Adjusted EBITDAAdjusted EBITDA$93.0 33.7 59.3 176 %174 %Adjusted EBITDA$21.3 26.1 (4.8)(18)%(11)%
LaSalle advisory fee growth for the third quarter and first nine months of 2021 was leddriven by core open-end funds, a result of recentstrong capital raising andover the trailing twelve months as well as valuation increases in assets under management ("AUM"), as well as a recently launched fund in Asia Pacific. Fees related to a secondary offering for a LaSalle-managed publicly traded REIT in Japan in the third quarter of 2020, which did not recur this year, primarily drove the decline in transaction fees.. The increase in incentivetransaction fees was primarily due to real estate dispositions on behalfa higher volume of clientsasset acquisitions in Asia Pacific and continental Europe.
Equity losses in the current quarter included a $10.6 million equity loss due to negative share price movement for a co-investment in a LaSalle-managed publicly-traded REIT in Japan. Equity earnings in the first nine months of 2021prior-year quarter were substantially driven by valuation increases to the estimated fair value ofon underlying real estate investments within LaSalle's co-investment portfolio across asset classes and geographies. Foras the first nine months of 2020, equity losses were largely driven by the pandemic's impact on real estate prices which drove lower estimated fair values withinimproved following a notable decline in conjunction with the portfolio.onset of the pandemic in 2020.
The increases in segment operating expenses and segment fee-based operating expenses for the current quarter, compared with the prior-year quarter, were primarily driven by compensation expense related to the higher incentive fees, increased headcount, and deferred variable compensation expenses associated with the run-off of a previous compensation program.wage inflation.
Adjusted EBITDA margin for the third quarter, calculated on a fee-revenue basis, was 25.1%19.0% in USD (25.4%(19.9% in local currency), compared with 29.5% last year.30.6% in 2021. The decline in margin contraction was primarily attributable to incremental investmentsthe change in people and technology as well as the deferred compensation impact noted above,equity earnings, partially offset by higher incentiveadvisory and transaction fees.
AUM reached a record $74.7As of March 31, 2022, LaSalle had $77.8 billion as of September 30, 2021,AUM, an increase of 2% in both USD and local currency from $73.4$76.6 billion as of June 30,December 31, 2021. The AUM increase resulted from (i) $1.7$3.1 billion of acquisitions, (ii) $3.0 billion of net valuation increases, (ii) $1.5partially offset by (iii) $4.4 billion of acquisitionsdispositions and (iii) $0.2withdrawals and (iv) $0.5 billion of foreign currency increases, partially offset by (iv) $2.1 billion of dispositions and withdrawals.decreases.
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LIQUIDITY AND CAPITAL RESOURCES
We finance our operations, co-investment activity, share repurchases, capital expenditures and business acquisitions with internally generated funds, borrowings on our Facility, and through issuance of Long-term debt.
Cash Flows from Operating Activities
Operating activities provided $210.3used $716.4 million of cash in the first nine monthsquarter of 2021,2022, compared with $363.1$461.8 million of cash provided byused in operating activities during the same period in 2020.2021. The decreaseincrease in cash providedused in operating activities was primarily due to a significant increasegreater incentive compensation paid in trade receivables,2022 compared with 2021, reflecting higher year-over-year third-quarter revenue this year, as well as the timing of payments related to taxes and other government obligations.our performance in 2021 compared with 2020. This was partially offset by (i) less incentive compensation paid in 2021 compared with 2020, reflecting our performance in 2020 compared with 2019, and (ii) higher cash provided by earnings, in 2021, driven by a substantialan increase in net income.
Cash Flows from Investing Activities
We used $316.0$94.0 million of cash for investing activities during the first nine monthsquarter of 2021,2022, as compared to $124.2$97.8 million used during the same period in 2020.2021. The increaseslight decrease in cash used was driven by (i) incremental JLL Technologies investmentslower investment activity in early-stage proptech companies, (ii) an increase inless than wholly-owned entities, partially offset by higher net capital contributions to real estate ventures, (iii) acquisitions in investment properties (less than wholly-owned), and (iv) business acquisitions.additions. We discuss these key drivers, along with other investing activities, individually below in further detail.
Cash Flows from Financing Activities
Financing activities provided $39.3$806.5 million of cash during the first nine monthsquarter of 2021,2022, as compared to $243.8$376.7 million usedprovided by financing activities during the same period in 2020.2021. The net increase of $283.1$429.8 million in cash inflows from financing activities is substantially driven by an increase in borrowings on our Facility. This increase resulted from lower cash inflows for operating activities and higher cash outflows from investingfor operating activities, as discussed above, as well as incremental share repurchases and higher payments of deferred acquisition-related obligations.compared with the prior year.
Debt
Our $2.75 billion Facility matures on April 14, 2026.2026 and bears a variable interest rate. As of September 30,March 31, 2022, we had outstanding borrowings under the Facility of $1,113.7 million. As of December 31, 2021, we had outstanding borrowings under the Facility of $225.0 million and outstanding letters of credit of $0.7 million. As of December 31, 2020, we had no outstanding borrowings under the Facility and outstanding letters of credit of $0.7$138.2 million. The average outstanding borrowings under the Facility were $497.1$683.2 million (with an average effective interest rate of 1.0%) and $758.9$184.4 million (with an average effective interest rate of 1.0%) during the three months ended September 30, 2021March 31, 2022 and 2020, respectively, and $432.5 million and $1,014.3 million during the nine months ended September 30, 2021 and 2020.2021.
In addition to our Facility, we had the capacity to borrow up to $57.0$55.0 million under local overdraft facilities as of September 30, 2021.March 31, 2022. We had Short-term borrowings (including financing lease obligations, overdrawn bank accounts and local overdraft facilities) of $117.6$118.2 million and $62.0$147.9 million as of September 30, 2021March 31, 2022 and December 31, 2020,2021, respectively, of which $13.0$7.7 million and $12.0$9.2 million, respectively, were attributable to local overdraft facilities.
We will continueRefer to use the Facility for working capital needs (including payment of accrued incentive compensation), co-investment activities, share repurchases, capital expenditures and acquisitions. See Note 9,8, Debt, in the Notes to Condensed Consolidated Financial Statements for additional information on our Facility, Long-term debt and Short-term borrowings.debt.
Investment Activity
As of September 30, 2021,March 31, 2022, we had a carrying value of $646.6$785.3 million in investments, primarily related to LaSalle co-investments in real estate ventures and investments by JLL Technologies in early-stage proptech companies.funds and early to mid-stage proptech companies, and LaSalle co-investments. For the nine months ended September 30,first quarter of 2022 and 2021, and 2020, funding of investments exceeded return of capital by $93.2$30.9 million and $32.7$29.8 million, respectively. We expect continued investments by JLL Technologies as well as strategic co-investment opportunities with our investment management clients globally as co-investment remains an important foundation to the continued growth of LaSalle's business.
See Note 6,5, Investments, in Real Estate Ventures, in the Notes to Condensed Consolidated Financial Statements for additional information on our investment activity. In addition, JLL Technologies funded a $45.0 million convertible note to Turntide Technologies in the second quarter of 2021. This activity is included within "Other" in the cash flows from investing activities and primarily included in Long-term receivables on the Condensed Consolidated Balance Sheet.

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Table of Contents
Share Repurchase and Dividend Programs
OnIn February 21, 2021,2022, our Board of Directors authorized an additional $500.0 million$1.5 billion for the repurchase of our common stock in the open market and privately negotiated transactions in addition to the $100.0 million remaining from the initial authorization.transactions. The number of shares repurchased and cash paid for repurchases is noted in the following table.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
(
As of September 30, 2021, $409.0March 31, 2022, $1,606.8 million remained authorized for repurchases under our share repurchase program.
Capital Expenditures
Net capital additions for the ninethree months ended September 30,March 31, 2022 and 2021, and 2020, were $111.6$46.6 million and $112.5$34.6 million, respectively. Our capital expenditures in 20212022 were primarily for leased office space improvements, hardware, and purchased/developed software and hardware.software.
Investment Asset Activity of Consolidated Less Than Wholly-Owned Entities
Net capital additions made by consolidated VIEs in which we held no equity interest for the ninethree months ended September 30,March 31, 2022 and 2021 and 2020, were $53.8$12.0 million and $10.2$37.2 million, respectively, primarily to acquire real estate (net of real estate sales). The funding for these investments (largely from employee-investors and related third-party debt) is included within financing activities.
Business Acquisitions
During the ninethree months ended September 30, 2021,March 31, 2022, we paid $104.7$10.5 million for business acquisitions. This included $22.2$2.0 million of payments relating to acquisitions in 20212022 and $82.5$8.5 million for deferred business acquisition and earn-out obligations related to acquisitions completed in prior years, which are primarily reflected in cash flows from financing activities.
Terms for many of our past acquisitions have typically included cash paid at closing with provisions for additional deferred consideration and earn-out payments subject to certain contract requirements, including the passage of time and performance, respectively. Deferred business acquisition obligations totaled $22.1$27.1 million as of September 30, 2021.March 31, 2022. These obligations represent the current discounted values of payments due to sellers of businesses for which our acquisition had been completed as of the balance sheet date and for which the only remaining condition on those payments is the passage of time. As of September 30, 2021,March 31, 2022, we had the potential to make earn-out payments for a maximum of $119.1$143.0 million on 2120 completed acquisitions subject to the achievement of certain performance conditions. Refer to Note 5,4, Business Combinations, Goodwill and Other Intangible Assets, in the Notes to the Condensed Consolidated Financial Statements for further information on Business Acquisitions.
We will continue to consider acquisitions that we believe will strengthen our market position, increase our profitability, and supplement our organic growth.
Repatriation of Foreign Earnings
Based on our historical experience and future business plans, we do not expect to repatriate our foreign-sourced earnings to the United States. We believe our policy of permanently investing earnings of foreign subsidiaries does not significantly impact our liquidity. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, we had total cash and cash equivalents of $535.9$575.8 million and $574.3$593.7 million, respectively, of which approximately $422.3$473.2 million and $445.2$487.9 million, respectively, was held by foreign subsidiaries.
45

Restricted Net Assets
We face regulatory restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies. However, we generally face no such restrictions with regard to the use or application of funds for ordinary course business activities within such countries. The assets of these countries aggregated to approximately 4% of our total assets as of both September 30, 2021March 31, 2022 and December 31, 2020.2021.
Off-Balance Sheet Arrangements
39

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This report, including this Management's Discussion and Analysis of Financial Condition and Results of Operations, contains “forward-looking statements” within the meaning of the federal securities laws. All such statements are qualified by this cautionary note, which is provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements may also be included in our other public filings, press releases, our website, and oral and written presentations by management.
Statements in the future tense, and all statements accompanied by terms such as “believe,” “will,” “may,” “could,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan” and variations thereof and similar terms, are intended to be forward-looking statements. Such statements do not relate strictly to historical or current facts as they relate to our intent, belief and current expectations about our strategic direction, prospects and future results, and give our current expectations or forecasts of future events. This includes, but is not limited to, our expectations regarding the potentialcontinuing impact of the COVID-19 pandemic and the efficacy of vaccines and therapeutics on reducing the spread of the virus, as well as any further impacts to us, the economy as a whole, and/or related government and regulatory restrictions issued to combat the global pandemic, including any adverse changes in such restrictions that may impact us. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any such forward-looking statements because such statements speak only as of the date when made.
Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience and our present expectations or anticipated results. These risks and uncertainties are described in our Annual Report on Form 10-K for the year ended December 31, 20202021 in Part I, Item 1A. Risk Factors and in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021, and may also be described from time to time in our subsequent filings with the Securities and Exchange Commission. You should consider the limitations on, and risks associated with, forward-looking statements and not unduly rely on the accuracy of predictions contained in such forward-looking statements. The forward-looking statements in this report represent our estimates and assumptions only as of the date of this report. We do not undertake any obligation to update forward-looking statements to reflect events, circumstances, changes in expectations or the occurrence of unanticipated events after the date of those statements.



46
40

Item 3. Quantitative and Qualitative Disclosures About Market Risk
MARKET AND OTHER RISK FACTORS
Interest Rates
We assess interest rate sensitivity to estimate the potential effect of rising short-term interest rates on our variable-rate debt. If short-term interest rates were 50 basis points higher during 20212022 on our variable-rate debt, our results would reflect an increase of $1.6$0.9 million to Interest expense, net of interest income, for the ninethree months ended September 30, 2021.March 31, 2022.
Foreign Exchange
The following outlines the significant functional currencies of our revenue, highlighting where exposure to movements in foreign exchange impact our operations in international markets.
Nine Months Ended September 30,Three Months Ended March 31,
2021202020222021
British Pound9 %%
British poundBritish pound8 %%
EuroEuro7 Euro7 
Australian dollarAustralian dollar6 Australian dollar6 
Other(1)
Other(1)
20 21 
Other(1)
19 21 
Revenue exposed to foreign exchange ratesRevenue exposed to foreign exchange rates42 %42 %Revenue exposed to foreign exchange rates40 %43 %
United States dollarUnited States dollar58 58 United States dollar60 57 
Total Revenue100 %100 %
Total revenueTotal revenue100 %100 %
(1) No other functional currency exceeds 5% of total revenues.revenue.
To show the impact foreign currencies have on our results of operations, we present the change in local currency for revenue and operating expenses on a consolidated basis and by operating segment in Management's Discussion and Analysis of Financial Condition and Results of Operations included herein. For additional detail of the impact of foreign exchange rates on our results of operations, see Management's Discussion and Analysis of Financial Condition and Results of Operations included herein.
We enter into forward foreign currency exchange contracts to manage currency risks associated with intercompany lending and cash management practices. See Note 8,7, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements for further discussion of our forward contracts.
Item 4. Controls and Procedures
The Company has established disclosure controls and procedures to ensure material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify the Company's financial reports and to the other members of senior management and the Board of Directors.
Under the supervision and with the participation of the Company's management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded our disclosure controls and procedures were effective as of the end of the period covered by this report. There were no changes in the Company's internal control over financial reporting during the quarter ended September 30, 2021,March 31, 2022, that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.
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Part II. Other Information
Item 1. Legal Proceedings
We are a defendant or plaintiff in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount. Many of these litigation matters are covered by insurance (including insurance provided through a captive insurance company), although they may nevertheless be subject to large deductibles and the amounts being claimed may exceed the available insurance. Although we cannot determine the ultimate liability for these matters based upon information currently available, we believe the ultimate resolution of such claims and litigation will not have a material adverse effect on our financial position, results of operations or liquidity.
Item 1A. Risk Factors
There have been no material changes to our risk factors as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020.2021.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
The following table provides information about our purchases of equity securities that are registered by us pursuant to Section 12 of the Exchange Act during the quarter ended September 30, 2021:March 31, 2022:
PeriodTotal number of shares purchasedWeighted average price paid per shareTotal number of shares purchased as part of publicly announced planApproximate dollar value of shares that may yet be purchased under the plan (in millions)
July 1, 2021 - July 31, 2021284,100 $208.32 284,100 $499.7 
August 1, 2021 - August 31, 2021313,000 $242.02 313,000 $424.0 
September 1, 2021 - September 30, 202161,800 $242.57 61,800 $409.0 
Total658,900 658,900 

PeriodTotal number of shares purchasedWeighted average price paid per shareTotal number of shares purchased as part of publicly announced planApproximate dollar value of shares that may yet be purchased under the plan (in millions)
January 1, 2022 - January 31, 2022197,267 $253.42 197,267 
February 1, 2022 - February 28, 2022190,500 $249.30 190,500 
March 1, 2022 - March 31, 2022227,564 $230.70 227,564 $1,606.8 
Total615,331 615,331 
4842

Item 6. Exhibits
Exhibit NumberDescription
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
 *Filed herewith
4943

Signature
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 3rd9th day of November, 2021.May, 2022.

                    
JONES LANG LASALLE INCORPORATED
By: /s/ Karen Brennan 
  Karen Brennan 
 Chief Financial Officer
(Authorized Officer and Principal Financial Officer)
5044
s in millions)
2021202020212020
($ in millions)($ in millions)20222021
Total number of shares repurchased (in 000's)Total number of shares repurchased (in 000's)658.9 258.0 858.9 446.0 Total number of shares repurchased (in 000's)615.3 — 
Total paid for shares repurchasedTotal paid for shares repurchased$149.9 25.0 $191.0 50.0 Total paid for shares repurchased$150.0 — 
As of September 30, 2021, $409.0March 31, 2022, $1,606.8 million remained authorized for repurchases under our share repurchase program.
Capital Expenditures
Net capital additions for the ninethree months ended September 30,March 31, 2022 and 2021, and 2020, were $111.6$46.6 million and $112.5$34.6 million, respectively. Our capital expenditures in 20212022 were primarily for leased office space improvements, hardware, and purchased/developed software and hardware.software.
Investment Asset Activity of Consolidated Less Than Wholly-Owned Entities
Net capital additions made by consolidated VIEs in which we held no equity interest for the ninethree months ended September 30,March 31, 2022 and 2021 and 2020, were $53.8$12.0 million and $10.2$37.2 million, respectively, primarily to acquire real estate (net of real estate sales). The funding for these investments (largely from employee-investors and related third-party debt) is included within financing activities.
Business Acquisitions
During the ninethree months ended September 30, 2021,March 31, 2022, we paid $104.7$10.5 million for business acquisitions. This included $22.2$2.0 million of payments relating to acquisitions in 20212022 and $82.5$8.5 million for deferred business acquisition and earn-out obligations related to acquisitions completed in prior years, which are primarily reflected in cash flows from financing activities.
Terms for many of our past acquisitions have typically included cash paid at closing with provisions for additional deferred consideration and earn-out payments subject to certain contract requirements, including the passage of time and performance, respectively. Deferred business acquisition obligations totaled $22.1$27.1 million as of September 30, 2021.March 31, 2022. These obligations represent the current discounted values of payments due to sellers of businesses for which our acquisition had been completed as of the balance sheet date and for which the only remaining condition on those payments is the passage of time. As of September 30, 2021,March 31, 2022, we had the potential to make earn-out payments for a maximum of $119.1$143.0 million on 2120 completed acquisitions subject to the achievement of certain performance conditions. Refer to Note 5,4, Business Combinations, Goodwill and Other Intangible Assets, in the Notes to the Condensed Consolidated Financial Statements for further information on Business Acquisitions.
We will continue to consider acquisitions that we believe will strengthen our market position, increase our profitability, and supplement our organic growth.
Repatriation of Foreign Earnings
Based on our historical experience and future business plans, we do not expect to repatriate our foreign-sourced earnings to the United States. We believe our policy of permanently investing earnings of foreign subsidiaries does not significantly impact our liquidity. As of September 30, 2021March 31, 2022 and December 31, 2020,2021, we had total cash and cash equivalents of $535.9$575.8 million and $574.3$593.7 million, respectively, of which approximately $422.3$473.2 million and $445.2$487.9 million, respectively, was held by foreign subsidiaries.
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Table of Contents
Restricted Net Assets
We face regulatory restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies. However, we generally face no such restrictions with regard to the use or application of funds for ordinary course business activities within such countries. The assets of these countries aggregated to approximately 4% of our total assets as of both September 30, 2021March 31, 2022 and December 31, 2020.2021.
Off-Balance Sheet Arrangements
39

We have unfunded capital commitments to investment vehicles and direct investments for future co-investments, totaling a maximum
Table of $315.9 million as of September 30, 2021. See our discussion of unfunded commitments in Note 6, Investments in Real Estate Ventures, in the Notes to Condensed Consolidated Financial Statements. Contents
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This report, including this Management's Discussion and Analysis of Financial Condition and Results of Operations, contains “forward-looking statements” within the meaning of the federal securities laws. All such statements are qualified by this cautionary note, which is provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements may also be included in our other public filings, press releases, our website, and oral and written presentations by management.
Statements in the future tense, and all statements accompanied by terms such as “believe,” “will,” “may,” “could,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan” and variations thereof and similar terms, are intended to be forward-looking statements. Such statements do not relate strictly to historical or current facts as they relate to our intent, belief and current expectations about our strategic direction, prospects and future results, and give our current expectations or forecasts of future events. This includes, but is not limited to, our expectations regarding the potentialcontinuing impact of the COVID-19 pandemic and the efficacy of vaccines and therapeutics on reducing the spread of the virus, as well as any further impacts to us, the economy as a whole, and/or related government and regulatory restrictions issued to combat the global pandemic, including any adverse changes in such restrictions that may impact us. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any such forward-looking statements because such statements speak only as of the date when made.
Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience and our present expectations or anticipated results. These risks and uncertainties are described in our Annual Report on Form 10-K for the year ended December 31, 20202021 in Part I, Item 1A. Risk Factors and in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021, and may also be described from time to time in our subsequent filings with the Securities and Exchange Commission. You should consider the limitations on, and risks associated with, forward-looking statements and not unduly rely on the accuracy of predictions contained in such forward-looking statements. The forward-looking statements in this report represent our estimates and assumptions only as of the date of this report. We do not undertake any obligation to update forward-looking statements to reflect events, circumstances, changes in expectations or the occurrence of unanticipated events after the date of those statements.



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40

Table of Contents
Item 3. Quantitative and Qualitative Disclosures About Market Risk
MARKET AND OTHER RISK FACTORS
Interest Rates
We assess interest rate sensitivity to estimate the potential effect of rising short-term interest rates on our variable-rate debt. If short-term interest rates were 50 basis points higher during 20212022 on our variable-rate debt, our results would reflect an increase of $1.6$0.9 million to Interest expense, net of interest income, for the ninethree months ended September 30, 2021.March 31, 2022.
Foreign Exchange
The following outlines the significant functional currencies of our revenue, highlighting where exposure to movements in foreign exchange impact our operations in international markets.
Nine Months Ended September 30,
20212020
British Pound9 %%
Euro7 
Australian dollar6 
Other(1)
20 21 
Revenue exposed to foreign exchange rates42 %42 %
United States dollar58 58 
Total Revenue100 %100 %
Three Months Ended March 31,
20222021
British pound8 %%
Euro7 
Australian dollar6 
Other(1)
19 21 
Revenue exposed to foreign exchange rates40 %43 %
United States dollar60 57 
Total revenue100 %100 %
(1) No other functional currency exceeds 5% of total revenues.revenue.
To show the impact foreign currencies have on our results of operations, we present the change in local currency for revenue and operating expenses on a consolidated basis and by operating segment in Management's Discussion and Analysis of Financial Condition and Results of Operations included herein. For additional detail of the impact of foreign exchange rates on our results of operations, see Management's Discussion and Analysis of Financial Condition and Results of Operations included herein.
We enter into forward foreign currency exchange contracts to manage currency risks associated with intercompany lending and cash management practices. See Note 8,7, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements for further discussion of our forward contracts.
Item 4. Controls and Procedures
The Company has established disclosure controls and procedures to ensure material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify the Company's financial reports and to the other members of senior management and the Board of Directors.
Under the supervision and with the participation of the Company's management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded our disclosure controls and procedures were effective as of the end of the period covered by this report. There were no changes in the Company's internal control over financial reporting during the quarter ended September 30, 2021,March 31, 2022, that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.
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Table of Contents
Part II. Other Information
Item 1. Legal Proceedings
We are a defendant or plaintiff in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount. Many of these litigation matters are covered by insurance (including insurance provided through a captive insurance company), although they may nevertheless be subject to large deductibles and the amounts being claimed may exceed the available insurance. Although we cannot determine the ultimate liability for these matters based upon information currently available, we believe the ultimate resolution of such claims and litigation will not have a material adverse effect on our financial position, results of operations or liquidity.
Item 1A. Risk Factors
There have been no material changes to our risk factors as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020.2021.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
The following table provides information about our purchases of equity securities that are registered by us pursuant to Section 12 of the Exchange Act during the quarter ended September 30, 2021:March 31, 2022:
PeriodTotal number of shares purchasedWeighted average price paid per shareTotal number of shares purchased as part of publicly announced planApproximate dollar value of shares that may yet be purchased under the plan (in millions)
July 1, 2021 - July 31, 2021284,100 $208.32 284,100 $499.7 
August 1, 2021 - August 31, 2021313,000 $242.02 313,000 $424.0 
September 1, 2021 - September 30, 202161,800 $242.57 61,800 $409.0 
Total658,900 658,900 

PeriodTotal number of shares purchasedWeighted average price paid per shareTotal number of shares purchased as part of publicly announced planApproximate dollar value of shares that may yet be purchased under the plan (in millions)
January 1, 2022 - January 31, 2022197,267 $253.42 197,267 
February 1, 2022 - February 28, 2022190,500 $249.30 190,500 
March 1, 2022 - March 31, 2022227,564 $230.70 227,564 $1,606.8 
Total615,331 615,331 
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Item 6. Exhibits
Exhibit NumberDescription
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
 *Filed herewith
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Signature
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 3rd9th day of November, 2021.May, 2022.

                    
JONES LANG LASALLE INCORPORATED
By: /s/ Karen Brennan 
  Karen Brennan 
 Chief Financial Officer
(Authorized Officer and Principal Financial Officer)
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