UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549
FORM 10-Q10-Q/A
(Amendment No. 1)
(Mark One)
x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended December 31, 2022September 30, 2023
or
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____________ to _____________
Commission file number: 000-28827
________________________
PETMED EXPRESS, INC.
(Exact name of registrant as specified in its charter)
________________________
FLORIDA65-0680967
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
420 South Congress Avenue, Delray Beach, Florida 33445
(Address of principal executive offices, including zip code)
(561) 526-4444
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.001 per sharePETSNASDAQ Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 229.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes x No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer o
Accelerated Filer x
Non-accelerated filer o
Smaller reporting company o
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (defined in Rule 12b-2 of the Exchange Act).
Yes o No x
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date: 21,084,27721,147,006 shares of Common Stock, $.001 par value per share, at February 7,October 31, 2023.
As of April 15, 2024, 21,148,692 shares of the issuer’s Common Stock, $.001 par value per share, were issued and outstanding.






















EXPLANATORY NOTE

PetMed Express, Inc. (“we,” “us,” “our,” or the “Company”) is filing this Amendment No. 1 on Form 10-Q/A (the “Amendment”) to amend and restate certain items in our Quarterly Report on Form 10-Q for the three months ended September 30, 2023, originally filed with the U.S. Securities and Exchange Commission (the “SEC”) on October 31, 2023 (the “Original Report”).

In filing this Amendment, we are restating our previously issued condensed consolidated financial statements as of and for the three and six months ended September 30, 2023 and 2022, (the “Affected Periods”) to correct accounting errors primarily relating to compliance with U.S. GAAP in connection with our historical accounting for sales tax liabilities and the valuation of deferred tax assets associated with the Company’s acquisition of PetCareRx in April 2023 (collectively, the “Misstatements”). As a result of the Misstatements, our previously issued condensed consolidated financial statements for the Affected Periods should no longer be relied upon. In addition, we have filed an Amendment No.1 on Form 10-K/A to our Annual Report on Form 10-K for the year ended March 31, 2023 (the “2023 Form 10-K/A”) and an amendment to our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023, originally filed with the SEC on August 2, 2023 (together with this Amendment and the 2023 Form 10-K/A, the “Amended Reports”). We will also restate the three and nine months ended December 31, 2022 to be included in our Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2023 to account for the Misstatements during the 2022 periods to be presented therein. All material restatement information that relates to the Misstatements will be included in the Amended Reports and our Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2023, and we do not intend to separately amend other filings that we have previously filed with the SEC.

Background and Effects of the Restatement

In the third quarter of fiscal year 2024, we reviewed the accounting treatment related to previously reported sales tax accruals as well as the accounting treatment related to the valuation of the deferred tax asset associated with our acquisition of PetCareRx in April 2023. As a result of this review, management determined that we incorrectly applied U.S. GAAP as it relates to the sales tax liability and improperly valued the deferred tax asset and goodwill included in our consolidated financial statements for each of the Affected Periods.

We corrected the Misstatements relating to sales tax accruals by recording sales tax accruals as of the end of each of the Affected Periods using a legal liability approach under Accounting Standards Codification Topic 405, Liabilities.The restated sales tax accrual amounts assume that (i) customers who have not yet provided certificates or other documentation of exemption from sales tax are taxable, (ii) total potential interest and penalty assessments may be imposed, and (iii) we will not receive waivers of interest and penalties or other benefits under agreements we may obtain with jurisdictions from our outreach with voluntary disclosures. We expect to make adjustments to the sales tax liability in future periods as and if we obtain any waivers of interest and penalties or other benefits from our voluntary disclosures and as and if we obtain additional documentation from customers supporting exemption from sales tax.

In addition, we have corrected Misstatements relating to the deferred tax asset we recognized in connection with our acquisition of PetCareRx on October 30, 2023 (the “Acquisition”). In the accounting for the Acquisition, it was determined that we incorrectly valued deferred tax assets associated with loss carryforwards of PetCareRx under section 382 of the Internal Revenue Code. As a result of this error, the amount of deferred tax assets disclosed in the Original Report was overstated by $4.2 million and the amount of goodwill was understated by $4.2 million.

This Amendment restates our previously issued unaudited condensed consolidated financial statements for each of the Affected Periods and certain other related disclosures that were included in the Original Report. The Misstatements that appeared in the previously issued unaudited condensed consolidated financial statements of the Company were material. A summary of the impact of the adjustments described above, as of and for the three and six months ended September 30, 2023 and 2022 is as follows:






Three Months Ended
September 30, 2023September 30, 2022
(in thousands)As previously reportedAs restatedAs previously reportedAs restated
Sales$70,999 $70,999 $65,394 $65,260 
Gross profit20,062 20,062 18,451 18,317 
(Loss) income from operations(441)875 2,961 3,721 
Net income (loss)(70)715 2,579 2,881 

Six Months Ended
September 30, 2023September 30, 2022
(in thousands)As previously reportedAs restatedAs previously reportedAs restated
Sales$149,243 $149,243 $135,581 $135,302 
Gross profit$42,588 $42,588 $38,394 $38,115 
(Loss) income from operations$(2,569)$(1,253)$6,451 $7,032 
Net income (loss)$(957)$(421)$5,354 $5,568 

As of
September 30, 2023March 31, 2023
(in thousands)As previously reportedAs restatedAs previously reportedAs restated
Total assets$159,271 $162,698 $164,117 $167,478 
Total liabilities45,600 62,319 40,322 57,512 
Total equity113,671 100,379 123,795 109,966 

Restatement of Condensed Consolidated Financial Statements

This Amendment includes unaudited restated condensed consolidated financial statements for the Affected Periods. For additional information, see Note 1 “Restatement of Previously Issued Financial Statements” in the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 in this Amendment.

Internal Control Considerations

Management has reassessed its evaluation of the effectiveness of its internal control over financial reporting as of September 30, 2023, as further described in Part I, Item 4 of this Amendment, and concluded that additional material weaknesses existed and that internal control over financial reporting and disclosure controls and procedures were not effective as of September 30, 2023.

Items Amended in this Filing

This Amendment sets forth our Original Report in its entirety, as amended by the changes related to the Misstatements. This Amendment does not reflect events occurring after the filing of our Original Report, or modify or update those disclosures. Accordingly, forward-looking statements included in this Amendment may represent management’s views as of the Original Report and should not be assumed to be accurate as of any date thereafter.

This Amendment amends and restates the following items of the Original Report as of and for the quarter ended September 30, 2023 :

a.Part I, Item 1. Financial Statements
b.Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
c.Part I, Item 4. Controls and Procedures
d.Part II, Item 1A. Risk Factors
e.Part II, Item 6. Exhibits, Financial Statement Schedules

In accordance with Rule 12b-15 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), this Amendment includes new certifications specified in Rule 13a-14 under the Exchange Act, from our Chief Executive Officer and Chief Financial Officer dated as of the date of this Amendment.




PART I - FINANCIAL INFORMATION
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

In addition to historical information, certain information in this Amendment includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended ("Securities Act") and Section 21E of the Exchange Act, as amended ("Exchange Act"). All statements, other than statements of historical facts, including statements concerning our plans, objectives, goals, beliefs, business strategies, future events, business conditions, our results of operations, financial position and our business outlook, business trends and other information, may be forward-looking statements. You can identify these forward-looking statements by the words "believes," "intends," "expects," “might,” "may," "will," "should," "plans," "projects," "contemplates," "intends," "budgets," “potential,” "predicts," "estimates," "anticipates," “future,” “goal,” and variations of such words or similar expressions. These statements are based on our beliefs, as well as assumptions we have used based upon information currently available to us. Because these statements reflect our current views concerning future events, these statements involve risks, uncertainties, and assumptions, many of which, by their nature, are inherently uncertain and beyond our control. Our expectations, beliefs, estimates and projections are expressed in good faith and we believe there is a reasonable basis for them. However, there can be no assurance that management’s expectations, beliefs, estimates and projections will result or be achieved, and actual future results may differ materially from what is expressed in or indicated by the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in Part I, Item 1A, under the heading “Risk Factors,” in our 2023 Form 10-K/A, filed with the “SEC”, and under Part II, Item 1A., Risk Factors in this Amendment if and as such risk factors may be updated from time to time in our periodic filings with the SEC. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and a reader, whether investing in our common stock or not, should not place undue reliance on these forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures or investments.

We caution you that the risks, uncertainties and other factors referenced above may not contain all of the risks, uncertainties and other factors that are important to you. In addition, we cannot assure you that we will realize the results, benefits or developments that we expect or anticipate or, even if substantially realized, that they will result in the consequences or affect us or our business in the way expected. There can be no assurance that (i) we have correctly measured or identified all of the factors affecting our business or the extent of these factors’ likely impact, (ii) the available information with respect to these factors on which such analysis is based is complete or accurate, (iii) such analysis is correct, or (iv) our strategy, which is based in part on this analysis, will be successful. All forward-looking statements in this Amendment apply only as of the date of the Original Report or as of the date they were made or as otherwise specified herein. We assume no obligation to revise or update any forward-looking statements for any reason, except as required by law.

Investors and others should note that we use our websites (https://petmeds.com, https://petcarerx.com and https://www.investors.petmeds.com), as well as social media, press releases, SEC filings, public conference calls and webcasts, as channels of distribution of Company information. The information we post through these channels may be deemed material. Accordingly, investors should monitor these channels, in addition to following our press releases, SEC filings, public conference calls and webcasts. The contents of our websites and social media posts, however, are not incorporated by reference into this Amendment. Further, our references to website URLs in this filing are intended to be inactive textual references only.

NOTE REGARDING COMPANY REFERENCES

When used in this Amendment, unless otherwise stated or the context otherwise indicates, "PetMed Express," "PetMeds," "PetMed," "the Company," "we," "our," and "us" refers to PetMed Express, Inc. and its direct and indirect wholly owned subsidiaries, taken as a whole.
1


ITEM 1. CONDENSED FINANCIAL STATEMENTS.
PETMED EXPRESS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except for share and per share amounts)
December 31,
2022
March 31,
2022
(Unaudited)
September 30,
2023
September 30,
2023
March 31,
2023
(Unaudited)
(as restated)
(as restated)
(as restated)(as restated)
ASSETSASSETS
Current assets:Current assets:
Current assets:
Current assets:
Cash and cash equivalentsCash and cash equivalents$102,428 $111,080 
Accounts receivable, less allowance for doubtful accounts of $40 and $39, respectively1,944 1,913 
Cash and cash equivalents
Cash and cash equivalents
Accounts receivable, less allowance for doubtful accounts of $44 and $35, respectively
Inventories - finished goodsInventories - finished goods22,402 32,455 
Prepaid expenses and other current assetsPrepaid expenses and other current assets5,637 4,866 
Prepaid income taxesPrepaid income taxes1,608 681 
Total current assetsTotal current assets134,019 150,995 
Noncurrent assets:Noncurrent assets:
Noncurrent assets:
Noncurrent assets:
Property and equipment, netProperty and equipment, net25,242 24,464 
Intangible and other assets5,860 860 
Property and equipment, net
Property and equipment, net
Intangible and other assets, net
Goodwill
Operating lease right-of-use assets, net
Deferred tax assets, net
Total noncurrent assetsTotal noncurrent assets31,102 25,324 
Total assetsTotal assets$165,121 $176,319 
Total assets
Total assets
LIABILITIES AND SHAREHOLDERS' EQUITY
LIABILITIES AND SHAREHOLDERS' EQUITY
LIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:Current liabilities:
Current liabilities:
Current liabilities:
Accounts payableAccounts payable$24,317 $27,500 
Accounts payable
Accounts payable
Sales tax payable
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities6,754 5,697 
Current lease liabilities
Deferred revenue
Total current liabilities
Total current liabilities
Total current liabilitiesTotal current liabilities31,071 33,197 
Deferred tax liabilities465 936 
Long-term lease liabilities
Long-term lease liabilities
Long-term lease liabilities
Total liabilitiesTotal liabilities31,536 34,133 
Commitments and contingencies  
Total liabilities
Total liabilities
Commitments and contingencies (Note 9)
Commitments and contingencies (Note 9)
Commitments and contingencies (Note 9)
Shareholders' equity:Shareholders' equity:
Preferred stock, $.001 par value, 5,000 shares authorized; 3 convertible shares issued and outstanding with a liquidation preference of $4 per share
Common stock, $.001 par value, 40,000 shares authorized; 21,077 and 20,979 shares issued and outstanding, respectively21 21 
Shareholders' equity:
Shareholders' equity:
Preferred stock, $.001 par value, 5,000,000 shares authorized; 2,500 convertible shares issued and outstanding with a liquidation preference of $4 per share
Preferred stock, $.001 par value, 5,000,000 shares authorized; 2,500 convertible shares issued and outstanding with a liquidation preference of $4 per share
Preferred stock, $.001 par value, 5,000,000 shares authorized; 2,500 convertible shares issued and outstanding with a liquidation preference of $4 per share
Common stock, $.001 par value, 40,000,000 shares authorized; 21,147,006 and 21,084,302 shares issued and outstanding, respectively
Additional paid-in capitalAdditional paid-in capital16,647 11,660 
Retained earningsRetained earnings116,908 130,496 
Total shareholders' equityTotal shareholders' equity133,585 142,186 
Total shareholders' equity
Total shareholders' equity
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$165,121 $176,319 
Total liabilities and shareholders' equity
Total liabilities and shareholders' equity
See accompanying notes to condensed consolidated financial statements.
1


PETMED EXPRESS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except for per share amounts) (Unaudited)
Three Months Ended
December 31,
Nine Months Ended
December 31,
2022202120222021
Sales$58,870 $60,717 $194,451 $207,415 
Cost of sales43,632 42,992 140,819 148,736 
Gross profit15,238 17,725 53,632 58,679 
Operating expenses:
General and administrative10,425 7,541 30,529 22,540 
Advertising4,641 4,327 14,869 15,435 
Depreciation941 710 2,552 2,051 
Total operating expenses16,007 12,578 47,950 40,026 
Income (loss) from operations(769)5,147 5,682 18,653 
Other income:
Interest income, net708 84 1,213 243 
Other, net259 287 718 741 
Total other income967 371 1,931 984 
Income before provision for income taxes198 5,518 7,613 19,637 
Provision for income taxes217 1,261 2,278 4,603 
Net income (loss)$(19)$4,257 $5,335 $15,034 
Net income (loss) per common share:
Basic$(0.00)$0.21 $0.26 $0.75 
Diluted$(0.00)$0.21 $0.26 $0.74 
Weighted average number of common shares outstanding:
Basic20,30120,20820,25720,165
Diluted20,30120,32920,33920,365
Cash dividends declared per common share$0.30 $0.30 $0.90 $0.90 
See accompanying notes tounaudited condensed consolidated financial statements.
2


PETMED EXPRESS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME
(In thousands, except for share and per share amounts) (Unaudited)
Three Months Ended
September 30,
Six Months Ended
September 30,
2023202220232022
(as restated)(as restated)
Sales$70,999 $65,260 $149,243 $135,302 
Cost of sales50,937 46,943 106,655 97,187 
Gross profit20,062 18,317 42,588 38,115 
Operating expenses:
General and administrative11,962 9,859 27,673 19,244 
Advertising5,512 3,879 12,777 10,228 
Depreciation and amortization1,713 858 3,391 1,611 
Total operating expenses19,187 14,596 43,841 31,083 
Income (loss) from operations875 3,721 (1,253)7,032 
Other income (expense):
Interest income (expense), net151 (14)345 (288)
Other, net254 261 760 459 
Total other income405 247 1,105 171 
Income (loss) before provision for income taxes1,280 3,968 (148)7,203 
Provision for income taxes565 1,087 273 1,635 
Net income (loss)$715 $2,881 $(421)$5,568 
Net income (loss) per common share:
Basic$0.04 $0.14 $(0.02)$0.28 
Diluted$0.03 $0.14 $(0.02)$0.27 
Weighted average number of common shares outstanding:
Basic20,382,97920,261,11420,357,75220,234,904
Diluted20,780,45520,343,98020,357,75220,317,522
Cash dividends declared per common share$0.30 $0.30 $0.60 $0.60 
See accompanying notes to unaudited condensed consolidated financial statements.
3


PETMED EXPRESS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands) (Unaudited)
Nine Months Ended
December 31,
20222021
Six Months Ended
September 30,
Six Months Ended
September 30,
202320232022
(as restated)(as restated)
Cash flows from operating activities:Cash flows from operating activities:
Net income$5,335 $15,034 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation2,552 2,051 
Net (loss) income
Net (loss) income
Net (loss) income
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization
Depreciation and amortization
Depreciation and amortization
Share based compensationShare based compensation4,987 3,040 
Deferred income taxesDeferred income taxes(471)(19)
Bad debt expenseBad debt expense292 104 
(Increase) decrease in operating assets and increase (decrease) in operating liabilities:(Increase) decrease in operating assets and increase (decrease) in operating liabilities:
Accounts receivableAccounts receivable(324)1,216 
Accounts receivable
Accounts receivable
Inventories - finished goodsInventories - finished goods10,053 6,780 
Prepaid income taxesPrepaid income taxes(927)(911)
Prepaid expenses and other current assetsPrepaid expenses and other current assets(771)1,287 
Operating lease right-of-use assets, net
Accounts payableAccounts payable(3,183)(17,613)
Sales tax payable
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities536 (1,188)
Net cash provided by operating activities18,079 9,781 
Lease liabilities
Deferred revenue
Net cash (used in) provided by operating activities
Net cash (used in) provided by operating activities
Net cash (used in) provided by operating activities
Cash flows from investing activities:Cash flows from investing activities:
Cash flows from investing activities:
Cash flows from investing activities:
Purchase of minority interest investment in VetsterPurchase of minority interest investment in Vetster(5,000)
Purchase of minority interest investment in Vetster
Purchase of minority interest investment in Vetster
Acquisition of PetCareRx, net of cash acquired
Purchases of property and equipmentPurchases of property and equipment(3,329)(1,266)
Net cash used in investing activitiesNet cash used in investing activities(8,329)(1,266)
Cash flows from financing activities:Cash flows from financing activities:
Cash flows from financing activities:
Cash flows from financing activities:
Dividends paid
Dividends paid
Dividends paidDividends paid(18,402)(18,322)
Net cash used in financing activitiesNet cash used in financing activities(18,402)(18,322)
Net decrease in cash and cash equivalentsNet decrease in cash and cash equivalents(8,652)(9,807)
Net decrease in cash and cash equivalents
Net decrease in cash and cash equivalents
Cash and cash equivalents, at beginning of periodCash and cash equivalents, at beginning of period111,080 118,718 
Cash and cash equivalents, at end of periodCash and cash equivalents, at end of period$102,428 $108,911 
Cash and cash equivalents, at end of period
Cash and cash equivalents, at end of period
Supplemental disclosure of cash flow information:
Supplemental disclosure of cash flow information:
Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:
Cash paid for income taxesCash paid for income taxes$3,870 $5,580 
Cash paid for income taxes
Cash paid for income taxes
Dividends payable in accrued expensesDividends payable in accrued expenses$1,079 $329 
Dividends payable in accrued expenses
Dividends payable in accrued expenses
See accompanying notes to unaudited condensed consolidated financial statements.
34


PETMED EXPRESS, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Note 1: Restatement of Previously Issued Financial Statements
The unaudited quarterly financial statements for the quarters ended June 30, 2023 and 2022 and September 30, 2023 and 2022 (collectively, the "Affected Periods") have been restated to account for material misstatements related to the collection of sales taxes on sales of products and services to customers as further described below (collectively, the "Misstatements") and the accounting treatment related to the deferred tax asset associated with the Company’s acquisition of PetCareRx in April 2023. The Company also restated all amounts impacted within the notes to the financial statements in this Amendment. A description of the adjustments and their impacts on the previously issued financial statements are included below.
Description of restatement adjustments
In the third quarter of fiscal year 2024, the Company, reviewed the accounting treatment related to its previously reported sales tax accruals as well as the accounting treatment related to the valuation of the deferred tax asset associated with the Company’s acquisition of PetCareRx in April 2023. As a result of this review, management determined that the Company incorrectly applied GAAP as it relates to the sales tax liability included in our consolidated financial statements for each of the Affected Periods, and that it improperly valued the deferred tax asset and goodwill reported in the first and second quarters of fiscal year 2024.
The restated sales tax accrual amounts assume that (i) customers who have not yet provided certificates or other documentation of exemption from sales tax are taxable, (ii) total potential interest and penalty assessments may be imposed, and (iii) the Company will not receive waivers of interest and penalties or other benefits under agreements it may obtain with jurisdictions from its outreach with voluntary disclosures. The Company expects to make adjustments to the sales tax liability in future periods as and if it obtains any waivers of interest and penalties or other benefits from its voluntary disclosures and as and if it obtains additional documentation from customers supporting exemption from sales tax.
In addition, the Company has corrected its deferred tax asset recognized in connection with its acquisition of PetCareRx on April 3, 2023 (the “Acquisition”). In the accounting for the Acquisition, it was determined that the Company incorrectly valued deferred tax assets associated with loss carryforwards of PetCareRx under section 382 of the Internal Revenue Code. As a result of this error, the amount of the deferred tax assets disclosed in the Original Report was overstated by $4.2 million and the amount of the goodwill was understated by $4.2 million.
A summary of the impact of the adjustments described above relating to the Misstatements for the three and six months ending September 30, 2023 and 2022 is as follows:
Six Months Ended
September 30, 2023September 30, 2022
(in thousands)As previously reportedAs restatedAs previously reportedAs restated
Sales$149,243 $149,243 $135,581 $135,302 
Gross profit$42,588 $42,588 $38,394 $38,115 
(Loss) income from operations$(2,569)$(1,253)$6,451 $7,032 
Net income (loss)$(957)$(421)$5,354 $5,568 

5


Three Months Ended
September 30, 2023September 30, 2022
(in thousands)As previously reportedAs restatedAs previously reportedAs restated
Sales$70,999 $70,999 $65,394 $65,260 
Gross profit$20,062 $20,062 $18,451 $18,317 
(Loss) income from operations$(441)$875 $2,961 $3,721 
Net income (loss)$(70)$715 $2,579 $2,881 


Six Months Ended
September 30, 2023September 30, 2022
As previously reportedAs restatedAs previously reportedAs restated
Net income (loss) (numerator):
Net income (loss)$(957)$(421)$5,354 $5,568 
Shares (denominator):
Weighted average number of common shares outstanding used in basic computation20,357,75220,357,75220,234,90420,234,904
Common shares issuable upon vesting of restricted stock72,49372,493
Common shares issuable upon conversion of preferred shares10,12510,125
Shares used in diluted computation20,357,75220,357,75220,317,52220,317,522
Net income (loss) per common share:
Basic$(0.05)$(0.02)$0.26 $0.28 
Diluted$(0.05)$(0.02)$0.26 $0.27 

6


Three Months Ended
September 30, 2023September 30, 2022
As previously reportedAs restatedAs previously reportedAs restated
Net income (loss) (numerator):
Net income (loss)$(70)$715 $2,579 $2,881 
Shares (denominator):
Weighted average number of common shares outstanding used in basic computation20,382,97920,382,97920,261,11420,261,114
Common shares issuable upon vesting of restricted stock387,351d72,74172,741
Common shares issuable upon conversion of preferred shares10,125d10,12510,125
Shares used in diluted computation20,382,97920,780,45520,343,98020,343,980
Net income (loss) per common share:
Basic$— $0.04 $0.13 $0.14 
Diluted$— $0.03 $0.13 $0.14 
The restated unaudited interim financial information for the relevant unaudited interim financial statements for the three months and six months ended September 30, 2023 and 2022 is also included below and identified in the Restatement Reconciliation Tables in the column entitled "Reference".
The categories of restatement adjustments and their impacts on previously reported financial statements are described below:
a.Sales Tax – Sales tax on sales of services to customers who were subject to sales tax, inclusive of the total potential penalties and interest, that was not previously accrued by the Company is corrected by an increase to sales tax liabilities on the consolidated balance sheets. The effect of the adjustments on the consolidated statements of operations were recorded as a reduction to sales for the amount of tax, an increase to general and administrative expenses for accrued penalties and interest is included in other interest(expense) on the consolidated statements of operations.
b.Tax provision / accrual – Tax provisions, deferred tax assets and liabilities were adjusted based on restated net income and restated deferred assets valuation in connection with the acquisition of PetCareRx.
c.Deferred tax asset adjustment - Deferred tax asset recognized in connection with the acquisition of PetCareRx on April 3, 2023.
d.Diluted shares adjustment - Restated dilution is due to adjustments stemming from a. and b. which now creates income in period.
Condensed Consolidated Financial Statements - Restatement Reconciliation Tables
In light of the foregoing, in accordance with ASC 250, Accounting Changes and Error Corrections, we are restating the previously issued unaudited condensed consolidated financial statements as of September 30, 2023 and March 31, 2023, and for three and six months ended September 30, 2023 and 2022, to reflect the effects of the restatement adjustments and to make certain corresponding disclosures. In the following tables, we have presented a reconciliation of our consolidated balance sheets, statements of operations, and cash flows as previously reported for these prior periods to the restated and revised amounts.
7


Summary of Restatement - Consolidated Balance Sheets
September 30, 2023March 31, 2023
As Previously ReportedRestatement AdjustmentsRefer-enceAs RestatedAs Previously ReportedRestatement AdjustmentsRefer-enceAs Restated
ASSETS
Current assets:
Cash and cash equivalents$53,471 $— $53,471 $104,086 $— $104,086 
Accounts receivable, less allowance for doubtful accounts of $44 and $35, respectively2,174 — 2,174 1,740 — 1,740 
Inventories - finished goods18,902 — 18,902 19,023 — 19,023 
Prepaid expenses and other current assets9,656 — 9,656 4,719 — 4,719 
Prepaid income taxes1,457 (1,020)b437 1,883 (1,020)b863 
Total current assets85,660 (1,020)84,640 131,451 (1,020)130,431 
Noncurrent assets:
Property and equipment, net26,968 — 26,968 26,178 — 26,178 
Intangible and other assets17,181 — 17,181 5,860 — 5,860 
Goodwill22,451 4,206 c26,657 — — — 
Operating lease right-of-use assets, net1,826 — 1,826 — — — 
Deferred tax assets5,185 241 b, c5,426 628 4,381 b5,009 
Total noncurrent assets73,611 4,447 78,058 32,666 4,381 37,047 
Total assets$159,271 $3,427 $162,698 $164,117 $3,361 $167,478 
LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
Accounts payable$25,379 $— $25,379 $25,208 $— $25,208 
Sales tax payable— 24,835 a24,835 — 26,113 a26,113 
Accrued expenses and other current liabilities10,986 (4,291)a6,695 11,289 (5,098)a6,191 
Current lease liabilities757 — 757 — — — 
Deferred revenue3,573 — 3,573 — — — 
Total current liabilities40,695 20,544 61,239 36,497 21,015 57,512 
Long-term lease liabilities1,080 — 1,080 — — — 
Other long-term liabilities3,825 (3,825)a— 3,825 (3,825)a— 
Total liabilities45,600 16,719 62,319 40,322 17,190 57,512 
Commitments and contingencies— — — — — — 
Shareholders' equity:
Preferred stock, $.001 par value, 5,000,000 shares authorized; 2,500 convertible shares issued and outstanding with a liquidation preference of $4 per share— — 
8


Common stock, $.001 par value, 40,000,000 shares authorized; 21,147,006 and 21,084,302 shares issued and outstanding, respectively21 — 21 21 — 21 
Additional paid-in capital21,765 — 21,765 18,277 — 18,277 
Retained earnings91,876 (13,292)a, b, c78,584 105,488 (13,829)a, b91,659 
Total shareholders' equity113,671 (13,292)100,379 123,795 (13,829)109,966 
Total liabilities and shareholders' equity$159,271 $3,427 $162,698 $164,117 $3,361 $167,478 
Summary of Restatement - Consolidated Statements of Operation
Three Months Ended September 30, 2023Three Months Ended September 30, 2022
As Previously ReportedRestatement AdjustmentsRefer-enceAs RestatedAs Previously ReportedRestatement AdjustmentsRefer-enceAs Restated
Sales$70,999 $— $70,999 $65,394 $(134)a$65,260 
Cost of sales50,937 — 50,937 46,943 — 46,943 
Gross profit20,062 — 20,062 18,451 (134)18,317 
Operating expenses:
General and administrative13,278 (1,316)a11,962 10,753 (894)a9,859 
Advertising5,512 — 5,512 3,879 — 3,879 
Depreciation and amortization1,713 — 1,713 858 — 858 
Total operating expenses20,503 (1,316)19,187 15,490 (894)14,596 
(Loss) income from operations(441)1,316 875 2,961 760 3,721 
Other income (expense):
Interest income (expense), net570 (419)a151 388 (402)a(14)
Other, net254 — 254 261 — 261 
Total other income824 (419)405 649 (402)247 
Income (loss) before provision for income taxes383 897 1,280 3,610 358 3,968 
Provision for income taxes453 112 b565 1,031 56 b1,087 
Net income (loss)$(70)$785 $715 $2,579 $302 $2,881 
Net (loss) income per common share:
Basic$— $0.04 $0.04 $0.13 $0.01 $0.14 
Diluted$— $0.04 $0.03 $0.13 $0.01 $0.14 
Weighted average number of common shares outstanding:
Basic20,382,979 — 20,382,979 20,261,114 — 20,261,114 
Diluted20,382,979 397,476 d20,780,455 20,343,980 — $20,343,980.00 
Cash dividends declared per common share$0.30 $— $0.30 $0.30 $— $0.30 

9


Six Months Ended September 30, 2023Six Months Ended September 30, 2022
As Previously ReportedRestatement AdjustmentsRefer-enceAs RestatedAs Previously ReportedRestatement AdjustmentsRefer-enceAs Restated
Sales$149,243 $— $149,243 $135,581 $(279)a$135,302 
Cost of sales106,655 — 106,655 97,187 — 97,187 
Gross profit42,588 — 42,588 38,394 (279)38,115 
Operating expenses:
General and administrative28,989 (1,316)a27,673 20,104 (860)a19,244 
Advertising12,777 — 12,777 10,228 — 10,228 
Depreciation and amortization3,391 — 3,391 1,611 — 1,611 
Total operating expenses45,157 (1,316)43,841 31,943 (860)31,083 
(Loss) income from operations(2,569)1,316 (1,253)6,451 581 7,032 
Other income (expense):
Interest income (expense), net1,190 (845)a345 505 (793)a(288)
Other, net760 — 760 459 — 459 
Total other income1,950 (845)1,105 964 (793)171 
Income (loss) before provision for income taxes(619)471 (148)7,415 (212)7,203 
Provision for income taxes338 (65)b273 2,061 (426)b1,635 
Net (loss) income$(957)$536 $(421)$5,354 $214 $5,568 
Net (loss) income per common share:
Basic$(0.05)$0.03 $(0.02)$0.26 $0.02 $0.28 
Diluted$(0.05)$0.03 $(0.02)$0.26 $0.01 $0.27 
Weighted average number of common shares outstanding:
Basic20,357,752 — 20,357,752 20,234,904 — 20,234,904 
Diluted20,357,752 — 20,357,752 20,317,522 — 20,317,522 
Cash dividends declared per common share$0.60 $— $0.60 $0.60 $— $0.60 









10


Summary of Restatement - Consolidated Cash Flow Statement
Six Months Ended September 30, 2023Six Months Ended September 30, 2022
As Previously ReportedRestatement AdjustmentsRefer-enceAs RestatedAs Previously ReportedRestatement AdjustmentsRefer-enceAs Restated
Cash flows from operating activities:
Net income$(957)$536 a$(421)$5,354 $214 a$5,568 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation3,391 — 3,391 1,611 — 1,611 
Share based compensation3,489 — 3,489 3,217 — 3,217 
Deferred income taxes(81)(65)b(146)(389)(426)b(815)
Bad debt expense36 — 36 66 — 66 
(Increase) decrease in operating assets and increase (decrease) in liabilities:
Accounts receivable(345)— (345)257 — 257 
Inventories - finished goods3,237 — 3,237 (1,567)— (1,567)
Prepaid income taxes426 — 426 86 — 86 
Prepaid expenses and other current assets(3,516)— (3,516)(597)— (597)
Operating lease right-of-use assets, net394 — 394 — — — 
Accounts payable(5,542)— (5,542)(3,520)— (3,520)
Sales tax payable— (1,278)a(1,278)— 1,894 a1,894 
Accrued expenses and other current liabilities(943)807 a(136)590 (1,682)a(1,092)
Lease liabilities(383)— (383)— — — 
Deferred revenue579 — 579 — — — 
Net cash provided by operating activities(215)— (215)5,108 — 5,108 
Cash flows from investing activities:
Purchase of minority interest investment in Vetster— — — (5,000)— (5,000)
Acquisition of PetCareRx, net of cash acquired(35,859)— (35,859)— — — 
Purchases of property and equipment(2,137)— (2,137)(2,336)— (2,336)
Net cash used in investing activities(37,996)— (37,996)(7,336)— (7,336)
Cash flows from financing activities:
Dividends paid(12,404)— (12,404)(12,306)— (12,306)
Net cash used in financing activities(12,404)— (12,404)(12,306)— (12,306)
Net (decrease) increase in cash and cash equivalents(50,615)— (50,615)(14,534)— (14,534)
Cash and cash equivalents, at beginning of year104,086 — 104,086 111,080 — 111,080 
Cash and cash equivalents, at end of year$53,471 $— $53,471 $96,546 $— $96,546 
11


Supplemental disclosure of cash flow information:
Cash paid for income taxes$— $— $— $2,560 $— $2,560 
Dividends payable in accrued expenses$1,513 $— $1,513 $856 $— $856 






Note 2:    Summary of Significant Accounting Policies
Organization
PetMed Express, Inc. and subsidiaries, d/b/a PetMeds® (the “Company”), is a leading nationwidedirect-to-consumer pet pharmacy and Your Trusted Pet Health ExpertTM. The Company marketsonline provider of prescription and non-prescription pet medications, health products,food, supplements, supplies and suppliesvet services for dogs, cats, and horses,horses. The Company markets and sells directly to the consumer.consumers through its websites, toll-free numbers, and mobile applications. The Company offers consumers an attractive alternativeoption for obtaining pet medications, food, and supplies in terms of expertise, convenience, price, speed of delivery, and valued customer service. The Company markets its products through advertising and promotional campaigns, which aim to increase the recognition of the “PetMeds®” brand name, increase traffic on its website at www.petmeds.com, acquire new customers, and maximize repeat purchases. Virtually all of
Founded in 1996, the Company’s salesexecutive headquarters offices are to customers in the United States. The Company’s corporate headquarters and distribution facility is located in Delray Beach, Florida. The Company’s fiscal year end is March 31, and references herein to fiscal 20232024 or fiscal 20222023 refer to the Company's fiscal years ending March 31, 2024 and 2023, and 2022, respectively.
Basis of Presentation and Consolidation
The accompanying unaudited Condensed Consolidated Financial Statementscondensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and, therefore, do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America("GAAP") for complete financial statements. In the opinion of management, the accompanying Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements contain all adjustments, consisting of normal recurring accruals, necessary to present fairly the financial position of the Company at December 31, 2022,September 30, 2023, the Statements of (Loss) Income for the three and ninesix months ended December 31,September 30, 2023 and 2022, and 2021, and Cash Flows for the ninesix months ended December 31, 2022September 30, 2023 and 2021.2022. The results of operations for the three and ninesix months ended December 31, 2022September 30, 2023 are not necessarily indicative of the operating results expected for the fiscal year ending March 31, 2023.2024. These financial statements should be read in conjunction with the audited financial statements and notes thereto contained in the Company’s Annual Report on2023 Form 10-K for the fiscal year ended March 31, 2022.10-K/A. The Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements include the accounts of PetMed Express, Inc. and its wholly owned subsidiaries. All significant intercompany transactions have been eliminated uponin consolidation.
Business Combinations
The Company accounts for its business combinations using the acquisition method of accounting in accordance with Accounting Standards Codification ("ASC") Topic 805 ("Business Combinations"). The purchase price is allocated to the fair value of the assets acquired and liabilities assumed. Transaction costs directly attributable to the acquisition are expensed as incurred. Identifiable assets and liabilities acquired or assumed are measured separately at their fair values as of the acquisition date. The excess of the purchase price of acquisition over the fair value of the identifiable net assets of the acquiree is recorded as goodwill. The results of businesses acquired in a business combination are included in the Company’s unaudited condensed consolidated financial statements from the date of acquisition.

Determining the fair value of assets acquired and liabilities assumed requires management to use significant judgment and estimates, including the selection of valuation methodologies, estimates of future revenue and cash flows, discount
12


rates and selection of comparable companies. The estimates and assumptions used to determine the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological developments, economic conditions, and competition. In connection with the determination of fair values, the Company may engage a third-party valuation specialist to assist with the valuation of intangible and certain tangible assets acquired and certain obligations assumed. Acquisition-related transaction costs incurred by the Company are not included as a component of consideration transferred but are accounted for as an operating expense in the period in which the costs are incurred.
Use of Estimates
The preparation of Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States of AmericaGAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ materially from those estimates.
Fair Value of Financial Instruments
The carrying amounts of the Company's cash and cash equivalents, accounts receivable, and accounts payable approximate fair value due to the short-term nature of these instruments.
Deferred Revenue
Deferred revenue is recorded when payments are received or due in advance of performing our service obligations and revenue is recognized over the service period. Deferred revenue represents prepayments of PetPlus memberships with PetCareRx, Inc. (“PetCareRx”). The total deferred revenue as of September 30, 2023 for these memberships was $3.6 million. Memberships provide discounted pricing, free standard shipping, veterinary telehealth services and local Caremark Pharmacy prescription pickup. The membership fee is an annual charge and automatically renews one year from the initial enrollment date. The Company generally recognizes the revenue ratably over the term of the membership.
Goodwill
Goodwill represents the excess of the purchase price over the fair value of net assets acquired in a business combination. Goodwill is not amortized but instead is tested for impairment annually on January 1, or more frequently if events or changes in circumstances indicate goodwill might be impaired. When testing goodwill for impairment, the Company has the option to choose whether it will apply a qualitative assessment first and then a quantitative assessment, if necessary, or to apply the quantitative assessment directly. The Company has concluded that it has one reporting unit and has assigned the entire balance of goodwill to this reporting unit.
Intangible Assets
The Company acquired definite-lived intangible assets in the acquisition (see Note 3) that will be amortized based on their estimated useful lives in accordance with ASC Topic 350 (“Goodwill and Other Intangible Assets”). These definite-lived intangible assets are being amortized over periods ranging from three to seven years. Acquired trade name is not being amortized and is subject to an annual review for impairment consistent with the existing intangible assets in fiscal 2024.
Leases
The Company accounts for leases in accordance with ASC Topic 842 ("Leases"). The Company reviews all contracts and determines if the arrangement is or contains a lease, at inception. Operating leases are reported as right-of-use (“ROU”) assets, current lease liabilities and long-term lease liabilities on the unaudited Condensed Consolidated Balance Sheets. The Company does not have any have any material leases, individually or in the aggregate, classified as a finance lease.
Operating lease ROU assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the Company’s obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the lease commencement date based on the estimated present value of lease payments over the lease term. The Company uses its estimated incremental borrowing rate based on the information available at the lease commencement date in determining the present value of future payments. The operating lease ROU asset also includes any upfront lease payments made and excludes lease incentives and initial direct costs incurred. The Company’s lease terms may include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Leases with a
13


term of 12 months or less are not recorded on the balance sheet. The Company’s lease agreements do not contain any residual value guarantees.
Recent Accounting Pronouncements
The Company does not believe that any recently issued, but not yet effective, accounting standards, if currently adopted, will have a material effect on the Company's consolidated financial position, results of operations, or cash flows.
Note 2:3:    Revenue Recognition (As Restated)
TheIn accordance with ASC Topic 606 ("Revenue from Contracts with Customers"), the Company generates revenue by selling prescription and non-prescription pet medication products, pet food, supplements, supplies, membership fees, and pet supplies mainly to retail customers.veterinary services. Certain pet supplies offered on the Company’s website are drop shipped to customers. The Company considers itself the principal in the arrangement because the Company controls the specified good before it is transferred to the customer. Revenue contracts contain one performance obligation, which is delivery of the product. Customer care and support is deemed not to be a material right to the contract. The transaction price is adjusted at the date of sale for any applicable sales discounts and an estimate of product returns, which are based on historical patterns, however this is not considered a key
4


judgment. Revenue is recognized when control transfers to the customer at the point in time at which the shipment of the product occurs. This key judgment is determined as the shipping point, which represents the point in time when the Company has a present right to payment, title has transferred to the customer, and the customer has assumed the risks and rewards of ownership. Virtually all the Company’s sales are paid by credit cards and the Company usually receives the cash settlement in two to three banking days. Credit card sales minimize the accounts receivable balances relative to sales.
Outbound shipping and handling fees are an accounting policy election and are included in sales as the Company considers itself the principal in the arrangement given its responsibility for supplier selection and discretion over pricing. Shipping costs associated with outbound freight after control over a product has transferred to a customer are an accounting policy election and are accounted for as fulfillment costs and are included in cost of sales.
Membership fees represent the amounts recognized periodically from two membership models. The first is the PetPlus membership for PetCareRx customers, the second is a partner membership provided through PetCareRx. These memberships provide discounted pricing, free standard shipping, veterinary telehealth services and local Caremark Pharmacy prescription pickup which represent a single stand-ready performance obligation to provide these benefits. The PetPlus membership fee is an upfront annual charge and automatically renews one year from the initial enrollment date. The Company recognizes the revenue ratably over the term of the PetPlus membership which is generally one year. As shown in the following table, under the PetPlus program, the Company recognized $1.7 million and $3.5 million of previously deferred annual membership fees in the three and six months ended September 30, 2023, respectively, and had $3.6 million of deferred revenue as of the quarter ended September 30, 2023 (amounts in millions).
2023
Deferred revenue, March 31,$– 
Deferred revenue acquired with PetCareRx3.0 
Deferred memberships fees received2.0 
Deferred membership fee revenue recognized(1.8)
Deferred revenue, June 30,3.2 
Deferred memberships fees received2.1 
Deferred membership fee revenue recognized(1.7)
Deferred revenue, September 30,$3.6 
In addition to annual membership fees earned under the PetPlus program, the Company also earns membership fees on a month-to-month basis under its PetCareRx partner membership program. For the three and six months ended September 30, 2023, membership fees earned under the partner program were $0.7 million and $1.3 million, respectively.
The Company has no material contract asset or liability balances at September 30, 2023 and March 31, 2023, respectively.
14


The Company disaggregates sales in the following two categories: (1) reorder sales vs new order sales and (2) internet sales vs. contact center sales.vs membership fees. The following table illustrates sales in those categories:
Three Months Ended September 30,Increase (Decrease)
Revenue (in thousands)2023%2022%$%
(as restated)
Reorder sales$62,403 87.9 %$59,607 91.3 %$2,796 4.7 %
New order sales6,172 8.7 %5,653 8.7 %519 9.2 %
Membership fees2,424 3.4 %– – %2,424 – %
Total net sales$70,999 100.0 %$65,260 100.0 %$5,739 8.8 %
Six Months Ended September 30,Increase (Decrease)
Revenue (in thousands)2023%2022%$%
(as restated)
Reorder sales$130,441 87.4 %$122,815 90.8 %$7,626 6.2 %
New order sales13,992 9.4 %12,487 9.2 %1,505 12.1 %
Membership fees4,810 3.2 %– – %4,810 – %
Total net sales$149,243 100.0 %$135,302 100.0 %$13,941 10.3 %
Note 4: Acquisition (As Restated)

On April 3, 2023, the Company acquired 100% of the issued and outstanding equity interests of PetCareRx, a New York corporation and a leading supplier of pet food, pet medications, and supplies. The acquisition was completed pursuant to an Agreement and Plan of Merger ("Merger Agreement") by various classifications:and among the Company, Harry Merger Sub, Inc., a New York corporation and a wholly-owned subsidiary of the Company ("Merger Sub"), PetCareRx and Jeanette Loeb (as representative of the PetCareRx equity holders). The Merger Agreement provided for the Company’s acquisition of PetCareRx pursuant to the merger of Merger Sub with and into PetCareRx, with PetCareRx as the surviving corporation. The aggregate purchase price consideration was $36.1 million and was funded from the Company's cash on hand.
Three Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$53,316 90.6 %$55,259 91.0 %$(1,943)-3.5 %
New order sales5,554 9.4 %5,458 9.0 %96 1.8 %
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)-3.0 %
Internet sales$51,109 86.8 %$51,305 84.5 %$(196)-0.4 %
Contact center sales7,761 13.2 %9,412 15.5 %(1,651)-17.5 %
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)-3.0 %

Nine Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$176,384 90.7 %$184,607 89.0 %$(8,223)-4.5 %
New order sales18,067 9.3 %22,808 11.0 %(4,741)-20.8 %
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)-6.3 %
Internet sales$167,952 86.4 %$173,713 83.8 %$(5,761)-3.3 %
Contact center sales26,499 13.6 %33,702 16.2 %(7,203)-21.4 %
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)-6.3 %
The acquisition of PetCareRx allowed the Company to significantly expand its product catalog, most notably in non-medication products, including food. In addition, PetCareRx brings increased distribution capability.

The Company changedrecognized goodwill of approximately $26.7 million, which is calculated as the definitionexcess of both the consideration exchanged and liabilities assumed as compared to the fair value of the identifiable assets acquired. Goodwill recognized in the transaction represent synergies or scale achieved by significantly increasing the customer base without adding corresponding levels of additional overhead, the value of additional vendor relationships, including the food manufacturing relationships, a broader product catalog, and an assembled and experienced workforce. These items represent intangible assets that do not qualify for separate recognition. No goodwill is deductible for tax purposes.

The values assigned to the assets acquired and liabilities assumed are based on their estimates of fair value available as of April 3, 2023, as calculated by an independent third-party firm. The selected rates of returns were chosen in consideration of the individual risk profiles of the assets, as well as the resulting weighted average return on assets. Intangible assets are considered to be riskier than the overall business, so the Company included a premium to the investment rate of return on the identified intangible discount rates.

The fair values of intangible assets acquired consist of a newtrade name, customer relationships, and developed technology, which were estimated by applying various discounted cash flow models such as the relief from royalty rate for the trade name, the multi-period excess earnings method for the customer relationships, and the cost to replace method for the developed technology. The fair value measurements were based on significant inputs that are not observable (Level 3). The assumptions made by management in determining the fair value of intangible assets included a discount rate of 12% based on the weighted average cost of capital.

As a result of the acquisition, the Company performed an Internal Revenue Code Section 382 analysis to determine if the net operating losses carried forward will have a utilization limitation. Refer to Note 11 for further discussion.

The table below outlines the purchase price allocation of the purchase for PetCareRx to the acquired identifiable assets, liabilities assumed and goodwill (in thousands):
15



Cash and cash equivalents$220 
Accounts receivable, net125 
Other receivables506 
Inventory3,116 
Other current assets835 
Property and equipment1,065 
Deferred tax assets, net270 
Goodwill26,657 
Intangible assets, net12,300 
Right of use assets2,220 
Other assets80 
Total assets47,394 
Accounts payable5,713 
Accrued liabilities131 
Deferred revenue2,993 
Other current liabilities258 
Lease liabilities2,220 
Total liabilities11,315 
Total purchase consideration$36,079 

The Company incurred a total of $1.7 million in acquisition related costs that were expensed as incurred and recorded in general and administrative expenses in the Company’s unaudited Condensed Consolidated Statements of (Loss) Income, of which $0.5 million was recorded in fiscal year 2023. These costs include banking, legal, accounting, and consulting fees related to the acquisition.

Supplemental Pro Forma Information (As Restated)

The supplemental pro forma financial information presented below is for illustrative purposes only, does not include the pro forma adjustments that would be required under Regulation S-X of the Exchange Act for pro forma financial information, is not necessarily indicative of the financial position or results of operations that would have been realized if the PetCareRx acquisition had been completed on April 1, 2022, does not reflect synergies that might have been achieved, nor is it indicative of future operating results or financial position. The pro forma adjustments are based upon currently available information and certain assumptions that the Company believes are reasonable under the circumstances.

The supplemental pro forma financial information reflects pro forma adjustments to present the combined pro forma results of operations as if the PetCareRx acquisition had occurred on April 1, 2022 to include anyone who has not ordered overgive effect to certain events that the past thirty-six months. Company believes to be directly attributable to the acquisition. These pro forma adjustments primarily include:
a.A decrease in depreciation expense that would have been recognized due to acquired identifiable fixed assets;
b.A decrease in amortization expense that would have been recognized due to acquired identifiable intangible assets; and
c.A decrease in payroll costs and benefits.

The reorder and new order sales amountssupplemental pro forma financial information for the three and nineprior period six months ended December 31,September 30, 2022 and the reorder and new order sales amounts for the three and nine months ended December 31, 2021 reflect this new customer definition change.is as follows (in thousands):
Under the previous definition of a new customer, reorder and new order sales were $56.3 million and $4.4 million, respectively, for the three months ended December 31, 2021. Under the previous definition of a new customer, reorder and new order sales were $189.3 million and $18.2 million, respectively, for the nine months ended December 31, 2021.
Virtually all the Company’s sales are paid by credit cards and the Company usually receives the cash settlement in two to three banking days. Credit card sales minimize the accounts receivable balances relative to sales. The Company had no material contract asset or liability balances as of December 31, 2022 or March 31, 2022.
Six Months Ended September 30, 2022
(unaudited)
Revenue$157,355 
Net income2,194 
516


Note 3:5:    Net (Loss) Income Per Share (As Restated)
In accordance with the provisions of Accounting Standards Codification (“ASC”)ASC Topic 260 (“Earnings Per Share”) basic net income per share is computed by dividing net income available to common shareholders by the weighted average number of common shares outstanding during the period. Diluted net income per common share includes the dilutive effect of potential restricted and performance stock and the effects of the potential conversion of preferred shares, calculated using the treasury stock method. Unvested restricted stock and convertible preferred shares issued by the Company represent the only dilutive effect reflected in the diluted weighted average shares outstanding.
The following is a reconciliation of the numerators and denominators of the basic and diluted net (loss) income per share computations for the periods presented (in thousands, except for share and per share amounts):
Three Months Ended December 31,Nine Months Ended
December 31,
2022202120222021
Three Months Ended September 30,Three Months Ended September 30,Six Months Ended
September 30,
20232023202220232022
Net income (loss) (numerator):Net income (loss) (numerator):  
Net income$(19)$4,257 $5,335 $15,034 
Net income (loss)
Net income (loss)
Net income (loss)
Shares (denominator):Shares (denominator):  
Shares (denominator):
Shares (denominator):
Weighted average number of common shares outstanding used in basic computation
Weighted average number of common shares outstanding used in basic computation
Weighted average number of common shares outstanding used in basic computationWeighted average number of common shares outstanding used in basic computation20,301 20,208 20,257 20,165 
Common shares issuable upon vesting of restricted stockCommon shares issuable upon vesting of restricted stock— 111 72 190 
Common shares issuable upon conversion of preferred sharesCommon shares issuable upon conversion of preferred shares— 10 10 10 
Shares used in diluted computationShares used in diluted computation20,301 20,329 20,339 20,365 
Net income (loss) per common share:Net income (loss) per common share:
Net income (loss) per common share:
Net income (loss) per common share:
Basic
Basic
BasicBasic$(0.00)$0.21 $0.26 $0.75 
DilutedDiluted$(0.00)$0.21 $0.26 $0.74 
For the threequarter ended September 30, 2023 and nine months ended December 31, 2022, 435,558 and 2021, 243,604 and 205,219261,228 shares issuable upon vesting of common restricted stock and 10,125 and zero shares issuable upon conversion of preferred shares, respectively, were excluded from the computationscomputation of diluted net (loss) income per common share, as their inclusion would have had an anti-dilutive effect on diluted net (loss) income per common share. For the threesix months ended December 31,September 30, 2023 and 2022, 71842,714 and 261,228 shares issuable upon vesting of restricted stock and 1010,125 and zero shares issuable upon conversion of preferred shares, respectively, were excluded from the computation of diluted net (loss) income per common share, as their inclusion would have had an anti-dilutive effect on diluted net (loss) income per common share.
Note 4:    Accounting for6:    Stock-Based Compensation
The Company records compensation expense associated with restricted stock in accordance with ASC Topic 718 (“Share Based PaymentCompensation - Stock Compensation”) (ASU 2016-09). The Company had 959,548962,240 common shares issued under the 2016 Employee Equity Compensation Restricted Stock Plan (“(the “2016 Employee Plan”) (which 2016 Employee Plan was succeeded by the 2022 Employee Plan in April 2023, and no further awards will be granted under the 2016 Employee Plan), 75,742 common shares issued under the 2022 Employee Equity Compensation Plan (as amended) (the “2022 Employee Plan”), and 240,755225,251 common shares issued under the 2015 Outside Director Equity Compensation Restricted Stock Plan (“2015(as amended) (the “2015 Director Plan”) at December 31, 2022,. At September 30, 2023, all shares of which were issued with service-based vesting conditions which vest subject to the employee's continued employment with the Company or the director’s continued directorship with the Company through the applicable vesting date. The Company records stock-based compensation expense for these awards on a restriction or forfeiture period that lapses ratably on the first, second, and third anniversaries of the date of grant, and the fair value of which is being amortizedstraight-line basis over the one to three-year restriction period, with the exceptionrequisite service period. The Company reverses stock-based compensation expense previously recorded upon forfeiture of performanceunvested awards except for restricted shares which werewith a market condition issued to the Chief Executive Officer (“CEO”) and performance stock units (“PSUs”) with a market condition issued to the Chief Financial Officer.
17


Officer (“CFO”) as described in the following paragraphs. Stock-based compensation expense previously recorded for these awards will not be reversed if the awards are forfeited.
In June 2023, the Board of Directors amended and restated the 2015 Director Plan and the 2022 Employee Plan (collectively, the "Plans") to include the ability to grant restricted stock units ("RSUs") and performance stock units ("PSUs") under the Plans. The amendments and restatement of the Plans did not increase the maximum number of shares of common stock that may be awarded under the Plans. At September 30, 2023, the Company had 55,380 RSUs and 12,000 PSUs granted under the 2022 Employee Plan and 30,000 RSUs granted under the 2015 Director Plan.
In August 2021, the Company issued 90,000 restricted shares and 510,000 performance restricted shares with a market condition to the Company’s CEO, in accordance with the CEO’s employment agreement, under the 2016 Employee Plan. The performance restricted shares arewith a market condition vest based on achieving absolute stock hurdles withwithin the three-year period from the grant date. If the shares meet the absolute stock price hurdle, they will only vest on the third anniversary of the date of grant. As of December 31, 2022,September 30, 2023, none of the performance stock hurdles were met.
6


In August 2022,June 2023, the Company issued 13,000 restricted sharesgranted the Company's CFO 11,750 RSUs under the 2022 Employee Plan, of which 3,750 RSUs were awarded in recognition of the CFO’s contributions during fiscal year 2023 and 3,000 performance restricted sharesthe remaining 8,000 awarded as a part of the equity award cycle for fiscal year 2024. One-third of the RSUs will vest on each of the first three anniversaries of the date of grant, subject to the Company's new CFO, in accordanceCFO’s continued employment with the CFO's employment agreement, underCompany through the 2016 Employee Plan.applicable vesting date, with any unvested RSUs being forfeited upon the CFO ceasing to be an employee of the Company.Also in June 2023, the CFO was awarded 8,000 PSUs with a market condition. The performance restrictedCFO will earn shares areof our common stock pursuant to the PSUs based on the attainmentCompany’s total shareholder return (“TSR”) relative to the S&P 600 Specialty Retail Index (“Index”) over an overall three-year performance period consisting of performance criteria equally weighted between adjusted EBITDA and revenue. Thethe 2024 through 2026 fiscal years, as follows:

100% of the target number of shares, for each grantwhich is 8,000 shares, will be released from restriction equally over a three (3) year period onearned if the anniversaryCompany’s TSR is equal to or greater than the 75th percentile of the grant date, and in the caseIndex (the “maximum target payout”);
50% of the performance restrictedtarget number of shares, subjectwhich is 4,000 shares, will be earned if the Company’s TSR is equal toat least the 50th percentile of the Index;
25% of the target number of shares, which is 2,000 shares, will be earned if the Company’s TSR is equal to at least the 25th percentile of the Index (the “minimum threshold”);
No shares will be earned if the TSR is less than the 25th percentile of the Index, and the payout is capped at 2,000 shares if absolute TSR is negative, regardless of relative position to the attainmentIndex; and
Linear scaling will be used to determine the number of shares earned for performance criteria .between the maximum target payout level and the minimum threshold payout level.
The Company issued 550zero shares of restricted stock net of forfeitures, to certain employees under the 20162022 Employee Plan during the quarter ended December 31, 2022.September 30, 2023. The Company issued zero shares of restricted stock and 30,000 RSUs to board members under the 2015 Director Plan during the quarter ended September 30, 2023. For the quarters ended December 31,September 30, 2023 and 2022, and 2021, the Company recognized $1.81.7 million and $1.4$1.7 million, respectively, of compensation expense related to the 2016 Employee Plan, 2022 Employee Plan, and 2015 Director Plan. For the ninesix months ended December 31,September 30, 2023 and 2022, and 2021, the Company recognized $5.0$3.5 million and $3.0$3.2 million, respectively, of compensation expense related to the 2016 Employee Plan, 2022 Employee Plan, and 2015 Director Plan. At December 31,September 30, 2023 and 2022 and 2021 there was $10.6$7.7 million and $14.4$12.2 million of unrecognized compensation cost related to the non-vested restricted stock awards, respectively, which is expected to be recognized over the next one to three years. All stock-based compensation expense is recognized as a payroll-related expense and it is included within the general and administrative expenses line item within the Company’s unaudited Consolidated Statements of (Loss) Income, , and the offset is included in the additional paid-in capital line item of the Company’s unaudited Condensed Consolidated Balance Sheets. On December 31,As of September 30, 2023 and 2022, and 2021, there were 759,204725,529 and 749,219776,928 non-vested restricted shares issued and outstanding, respectively.
In July 2022,Restricted Stock Awards
The fair value assigned to restricted stock awards is the market price of the Company’s 2022stock at the grant date. The vesting period range from one to three years. Restricted stock award activity under the 2016 Employee Equity Compensation Restricted Stock Plan, (“2022 Employee Plan”) became effective upon the approval of the plan by the Company’s shareholders. The 2022 Employee Plan, authorizes 1,000,000and 2015 Director Plan was as follows:
18


 2015 Director Plan 2016 Employee Plan 2022 Employee Plan Total Weighted-Average Grant Date Fair Value
Non-vested restricted stock outstanding at March 31, 202368,629 684,200 – 752,829 $27.73 
Granted and issued1,623 12,400 75,742 89,765 $16.06 
Vested(28,585)(61,419)– (90,004)$27.21 
Forfeited(17,127)(9,934)– (27,061)$26.47 
Balance at September 30, 202324,540 625,247 75,742 725,529 $24.01 
Restricted Stock Units
The fair value assigned to RSUs is the market price of the Company’s stock on the grant date. The vesting period for employees and members of the Board of Directors ranges from one to three years.

RSU activity under the Plans was as follows:
RSUsWeighted-Average
 Grant Date
 Fair Value Per RSU
Balance at March 31, 2023$– 
Granted85,380$12.66 
Vested and issued$– 
Forfeited$– 
Balance at September 30, 202385,380$12.66 

The total grant-date fair value of RSUs granted during the quarters ended September 30, 2023 and 2022 was $0.9 million and zero, respectively. The total grant-date fair value of RSUs granted during the six months ended September 30, 2023 and 2022 was $1.1 million and zero, respectively.

For the three months ended September 30, 2023 and 2022, the Company recorded stock-based compensation related to RSUs of $0.1 million and zero, respectively. For the six months ended September 30, 2023 and 2022, the Company recorded stock-based compensation related to RSUs of $0.1 million and zero, respectively.

Performance Stock Units

The fair value assigned to PSUs is determined using the market price of the Company’s stock on the grant date for awards with a performance condition, and by using a Monte Carlo simulation for awards with a market condition. PSUs with a performance condition vest over one year. PSUs with a market condition vest over three years. Stock-based compensation costs associated with PSUs with a performance condition are re-assessed each reporting period based upon the estimated performance attainment on the reporting date until the performance conditions are met. The ultimate number of shares of the Company's common stock available for issuance. that are issued to an employee is the result of the actual performance of the Company at the end of the performance period compared to the performance targets and generally ranges from 0% to 200% of the initial PSU grant.

19


PSU activity under the Plans was as follows:
PSUsWeighted-Average
 Grant Date
 Fair Value Per PSU
Balance at March 31, 2023$– 
Granted12,000$11.35 
Vested and issued$– 
Forfeited$– 
Performance adjustment$– 
Balance at September 30, 202312,000$11.35 

The total grant-date fair value of PSUs granted during the restricted stock is determined based on the marketquarters ended September 30, 2023 and 2022 was zero for both periods. The total grant-date fair value of PSUs granted during the stock atsix months ended September 30, 2023 and 2022 was $0.1 million and zero, respectively.

For the issuance date. The restriction period or forfeiture period is determined bythree months ended September 30, 2023 and 2022, the Company’s Compensation CommitteeCompany recorded stock-based compensation related to PSUs of zero for both periods. For the six months ended September 30, 2023 and is2022, the Company recorded stock-based compensation related to be no less than 1 year and no more than ten years, unless otherwise specified by the Compensation Committee. No shares had been issued under the 2022 Employee Plan asPSUs of December 31, 2022.zero for both periods.

Note 5:7:    Fair Value
The Company carries cash and cash equivalents at fair value in the unaudited Condensed Consolidated Balance Sheets. Fair value is defined as an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or a liability. ASC Topic 820 (“Fair Value MeasurementsMeasurement”) establishes a three-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:
Level 1 - Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 - Include other inputs that are directly or indirectly observable in the marketplace.
Level 3 - Unobservable inputs which are supported by little or no market activity.
The fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. At DecemberSeptember 30, 2023 and March 31, 2022,2023, the Company had invested the majority of its $102.4$53.5 million and $104.1 million cash and cash equivalents balance in money market funds which are classified within Level 1.

20


Note 6:8: Intangible and Other Assets, Net

Intangible assets and other assets, net consisted of the following (in thousands):

Useful LifeGross ValueAccumulated AmortizationNet Carrying ValueWeighted Average Remaining Useful Life (Years)
September 30, 2023
Intangible Assets
Toll-free telephone numberIndefinite$375 $– $375 Indefinite
Internet domain namesIndefinite485 – 485 Indefinite
Trade Names - PetCareRxIndefinite2,600 – 2,600 Indefinite
Customer Relationships -PetCareRx7 years6,700 (479)6,221 6.75
Developed Technology - PetCareRx3 years3,000 (500)2,500 2.75
$13,160 $(979)$12,181 
Other Assets
Initial minority interest investment in VetsterN/A5,000 – 5,000 N/A
Balance September 30, 2023$18,160 $(979)$17,181 
March 31, 2023
Intangible Assets
Toll-free telephone numberIndefinite$375 $– $375 Indefinite
Internet domain namesIndefinite485 – 485 Indefinite
$860 $– $860 
Other Assets
Initial minority interest investment in VetsterN/A5,000 – 5,000 N/A
Balance March 31, 2023$5,860 $– $5,860 

Amortization expense for intangible assets was $0.5 million and zero for the three months ended September 30, 2023 and 2022, respectively. Amortization expense for intangible assets was $1.0 million and zero for the six months ended September 30, 2023 and 2022, respectively. The indefinite life intangibles are not being amortized and are subject to an annual review for impairment in accordance with the ASC Topic 350 (“Goodwill and Other Intangible Assets”).
On April 19, 2022, the Company engaged in a three-year partnership agreement with Vetster Inc. (“Vetster”), a Canadian veterinary telehealth company. The Company also purchased a 5% minority interest in Vetster in the amount of $5.0 million and received warrants for additional equity in Vetster, which are tied to future performance milestones. Under the terms of the agreement, the Company became the exclusive e-commerce provider for Vetster, and Vetster became the exclusive provider of telehealth and telemedicine services to the Company. The minority interest investment is being valued on the cost basis and the investment will be evaluated periodically for any impairment. In October 2023, the Company purchased additional shares in Vetster in the amount of $0.3 million (see Note 12).


Note 9: Leases
The Company’s leasing activities primarily consist of real estate leases acquired during the acquisition of PetCareRx for use in the business operations. The leases had initial terms ranging from 5 years to 10 years. Some of the initial lease terms have already matured and the remaining leases have maturity dates ranging from 2024 to 2027. The Company assesses whether each lease is an operating lease or a finance lease at the lease commencement date. The Company does not have any material leases, individually or in the aggregate, classified as a finance lease.
Variable Lease Costs
Certain of the Company’s leases require payments for taxes, insurance, and other costs applicable to the property, in addition to the minimum lease payment. These costs are considered variable costs which are based on actual expenses
21


incurred by the lessor. Therefore, these amounts are not included in the calculation of the right-of-use assets and lease liabilities.
The Company has lease agreements which provide for fixed and scheduled escalations, which are included in the calculation of the right-of-use assets and lease liabilities.
Options to Extend or Terminate Leases
The Company’s leases may contain an option to extend the lease term for periods from one to five years The exercise of lease renewal options is at the Company’s sole discretion. If it is reasonably certain that the Company will exercise such options, the periods covered by such options are included in the lease term and are recognized as part of the Company’s right-of-use assets and lease liabilities. The Company’s leases do not generally contain options to early terminate.
Other Lease items
The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.
The Company's operating leases are included in operating lease right-of-use assets, other current liabilities, and operating lease liabilities on the accompanying unaudited Condensed Consolidated Balance Sheets.
Discount Rate and Lease Term
As of September 30, 2023, the weighted average remaining lease term and discount rate for the Company’s operating leases were 3.2 years and 3.8%, respectively. As the rate implicit in the lease is generally not readily determinable for the Company’s operating leases, the Company uses its estimated incremental borrowing rate based on the information available at the date of acquisition, April 3, 2023, in determining the present value of future payments.
Lease Costs and Activity
The Company’s lease costs as recorded in the general and administrative costs and activity for the six months ended September 30, 2023 are as follows (in thousands):
Lease costSix Months Ended September 30, 2023
Operating lease cost - fixed$431 
Operating lease costs - variable28 
Total lease cost$459 
Supplemental cash flow information for the six months ended September 30, 2023 are as follows (in thousands):
Six Months Ended September 30, 2023
Cash paid for the amounts included in the measurement of operating lease liabilities$419 
Right-of-use assets obtained in exchange for new operating lease liabilities as a result of acquisition$2,220 
Maturity of Lease Liabilities
The maturity of the Company’s lease liabilities on an undiscounted cash flow basis and a reconciliation to the operating lease liabilities recognized on the Company’s unaudited Condensed Consolidated Balance Sheet as of September 30, 2023 were as follows (in thousands):
22


September 30, 2023
Six months ending March 31, 2024$412 
2025501 
2026488 
2027502 
202842 
Total lease payments1,945 
Less: Imputed Interest(108)
Present value of lease liabilities$1,837 
Note 10:     Commitments and Contingencies
Legal Matters and Routine Proceedings
The Company has settled complaints that had been filed with various states’ pharmacy boards in the past. There can be no assurances made that other states will not attempt to take similar actions against the Company in the future. The Company also intends to vigorously defend its trade or service marks. There can be no assurance that the Company will be successful in protecting its trade or service marks. Legal costs related to the above matters are expensed as incurred .Fromincurred. From time to time, the Company may be involved in and subject to disputes and legal proceedings, as well as demands, claims and threatened litigation that arise in the ordinary course of its business. These proceedings may include allegations involving business practices, infringement of intellectual property, employment or other matters. The ultimate outcome of any legal proceeding is often uncertain, there can be no assurance that the Company will be successful in any legal proceeding, and unfavorable outcomes could have a negative impact on our results of operations and financial condition. In accordance with ASC Topic 450-20 ("Loss Contingencies"), the Company records a liability in its financial statements for these matters when a loss is known or considered probable and the amount can be reasonably estimated. The Company reviews the status of each significant matter each accounting period as additional information is known and adjusts the loss
7


provision when appropriate. If a matter is both probable to result in a liability and the amounts of loss can be reasonably estimated, the Company estimates and discloses the possible loss or range of loss to the extent necessary to make the financial statements not misleading. If the loss is not probable and cannot be reasonably estimated, a liability is not recorded in the Company’s financial statements. Gain contingencies are not recorded until they are realized. Legal costs related to any legal matters are expensed as incurred.
The Company evaluates contingencies on an ongoing basis and has established loss provisions for matters in which losses are probable and the amount of the loss can be reasonably estimated and is not currently a party to any legal proceeding that management believes could have a material adverse effect on our results of operations. Based upon an assessment for sales tax received by the Company, an accrual in the amount of $0.9 million is included in the "Accrued expenses and other current liabilities" line item on the Condensed Consolidated Balance Sheets as of December 31, 2022 and the offsetting expense was recognized in the "General and administrative" line item within the Condensed Consolidated Statements of Income for the nine months ended December 31, 2022.
Based upon the assessment received, the Company initiated a process to evaluate the potential for further sales tax contingencies, The effect of such evaluation of potential sales tax exposure, which the Company expects to complete in the fourth quarter ending March 31, 2023, could have a material effect on the results of operations.
Separation Agreement
In connection with the separation of the Company's former Chief Financial Officer, the Company has accrued $364 thousand with respect to the severance, pursuant to the CFO Transition and Separation Agreement, included in "Accrued expenses and other current liabilities" on the Condensed Consolidated Balance Sheet as of December 31, 2022.
Note 7:11:     Changes in Shareholders Equity:Equity (As Restated):
Changes in Shareholders’ Equity for the ninesix months ended December 31, 2022September 30, 2023 is summarized below (in thousands):
Common StockAdditional
Paid-In
Capital
Retained
Earnings
Beginning balance at March 31, 2022:$21 $11,660 $130,496 
Share based compensation— 1,536 — 
Dividends declared— — (6,297)
Net income— — 2,775 
Ending balance at June 30, 2022$21 $13,196 $126,974 
Shares Issued— — — 
Share based compensation— 1,681 — 
Dividends declared— — (6,307)
Net income— — 2,579 
Ending balance at September 30, 2022$21 $14,877 $123,246 
Share based compensation— 1,770 — 
Dividends declared— — $(6,319)
Net income (loss)— — (19)
Ending balance at December 31, 2022:$21 $16,647 $116,908 
Common StockAdditional
Paid-In
Capital
Retained
Earnings
Beginning balance at March 31, 2023:$21 $18,277 $91,659 
Share based compensation— 1,760 — 
Dividends declared— — (6,346)
Net loss— — (1,136)
Ending balance at June 30, 2023:$21 $20,037 $84,177 
Share based compensation— 1,728 — 
Dividends declared— — (6,308)
Net loss— — 715 
Ending balance at September 30, 2023:$21 $21,765 $78,584 
823


Changes in Shareholders’ Equity for the ninesix months ended December 31, 2021September 30, 2022 is summarized below (in thousands):
Common StockAdditional
Paid-In
Capital
Retained
Earnings
Beginning balance at March 31, 2021:$20 $7,111 $134,141 
Common StockCommon StockAdditional
Paid-In
Capital
Retained
Earnings
Beginning balance at March 31, 2022:
Share based compensationShare based compensation— 718 — 
Dividends declaredDividends declared— — (6,080)
Net incomeNet income— — 4,428 
Ending balance at June 30, 2021$20 $7,829 $132,489 
Shares Issued— — 
Ending balance at June 30, 2022
Share based compensation
Share based compensation
Share based compensationShare based compensation— 882 — 
Dividends declaredDividends declared— — (6,092)
Net incomeNet income— — 6,349 
Ending balance at September 30, 2021$21 $8,711 $132,746 
Share based compensation— $1,440 — 
Dividends declared— — (6,282)
Net income— — 4,257 
Ending balance at December 31, 2021:$21 $10,151 $130,721 
Ending balance at September 30, 2022
There were no shares of common stock that were purchased or retired in the ninesix months ended December 31, 2022September 30, 2023 or 2021.2022. At December 31, 2022,September 30, 2023, the Company had approximately $28.7 million remaining under the Company’s share repurchase plan.
Note 8:12: Income Taxes (As Restated)
For the quarters ended December 31,September 30, 2023 and 2022, and 2021, the Company recorded an income tax provision of approximately $0.2$0.6 million and $1.3an income tax provision of approximately $1.1 million, respectively, and for the ninesix months ended December 31,September 30, 2023 and 2022 and 2021 the Company recorded an income tax provision of approximately $2.3$0.3 million and $4.6an income tax provision of approximately $1.6 million, respectively. The decrease in the income tax provision for the three and ninesix months ended December 31, 2022September 30, 2023 is related to athe decrease in operating income during the periods.income. The effective tax rate for the quarter ended December 31, 2022September 30, 2023 was approximately 109.6%44.1%, compared to approximately 22.9%27.4% for the quarter ended December 31, 2021,September 30, 2022, and the effective tax rate for the ninesix months ended December 31, 2022September 30, 2023 was approximately 29.9%(184.5)% compared to approximately 23.4% for the nine months ended December 31, 2021.22.7%. The increase to the effective tax rate for the three and nine months ended December 31, 2022September 30, 2023 can be attributed to morenet operating losses offsetting taxable income, partially offset by an increase in state income tax. The decrease to the effective tax rate for the six months ended September 30, 2023 can be attributed to non-deductible expensesitems and an increase in state income tax.
Under Internal Revenue Code Section 382, if a corporation undergoes an “ownership change”, the corporation’s ability to use its pre-change net operating loss and tax duecredit carryforwards to offset its post-change income and tax liabilities may be limited. Generally, an ownership change occurs when the equity ownership of one or more stockholders or groups of stockholders who owns at least 5% of a corporation’s stock increases its ownership by more than 50 percentage points over their lowest ownership percentage in a testing period (typically three years). On April 3, 2023, 100% of the issued and outstanding stock of PetCareRx was acquired by the Company. The merger triggered an ownership change of PetCareRx within the meaning of Section 382.

As a result of the acquisition, the Company performed a Section 382 analysis to determine if the net operating losses carried forward will have a utilization limitation. Any limitation may result in the expiration of a portion of the federal net operating loss carryforward before utilization, which would reduce the Company's gross deferred tax assets. As of April 3, 2023, and prior to the extensionacquisition, PetCareRx had approximately $96.0 million of net operating losses and $1.9 million of disallowed interest expense. The results of the Company's business operations.preliminary Section 382 analysis determined the net operating losses and disallowed interest expense in total, would be limited and reduced to approximately $14.5 million.
Note 9:     Minority Interest Investment in Vetster13:     Subsequent Events
On April 19, 2022,October 3, 2023, the Company engaged in a three-year partnership agreement with Vetster Inc. (“Vetster”), a veterinary telehealth Canadian company. The Company also purchased a 5% minority interestadditional shares in Vetster in the amount of $5.0 million and received warrants for additional equity in Vetster, which are tied to future performance milestones. Under$0.3 million. This increases the terms of the agreement, the Company became the exclusive e-commerce provider for Vetster, and Vetster became the exclusive provider of telehealth and telemedicine services to the Company. The minority interest investment is being valued ondisclosed in Note 7 to $5.3 million. Following this round, it will change the cost basis and the investment will be evaluated periodically for any impairment.
Note 10:     Subsequent Events
On January 13, 2023, the Company entered into an Agreement and PlanCompany’s minority ownership to approximately 4.8% of Merger to acquire PetCareRx, Inc. ("PetCareRx"), a leading supplier of pet medications, food, and supplies, for an aggregate consideration of approximately $36.0 million in cash, subject to adjustment. The closing of the transaction is subject to customary closing conditions and certain state pharmacy license and permit filings related to the change of control of PetCareRx. The transaction has been approved by the Board of Directors of both the Company and PetCareRx, and the stockholders of PetCareRx, and is expected to close in the fourth quarter of fiscal year 2023. Upon completion of the acquisition, PetCareRx will become a wholly-owned subsidiary of the Company.Vetster’s outstanding shares.
9


On February 6, 2023, the Board of Directors declared a quarterly dividend of $0.30 per share. The Board established a February 20, 2023 record date and a February 27, 2023 payment date. Based on the outstanding share balance as of February 7, 2023 the Company estimates the dividend payable to be approximately $6.3 million.
Subsequent to December 31, 2022, the Board of Directors approved and issued 1,200 restricted shares to employees pursuant to the 2016 Employee Plan.
Subsequent to December 31, 2022, the Board of Directors approved and issued 6,000 restricted shares to MZHCI, LLC pursuant to an Investor Relations Consulting Agreement.
1024


ITEM 2.    MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following discussion and analysis should be read in conjunction with our unaudited condensed consolidated financial statements and the related notes thereto included elsewhere in this Quarterly Report on Form 10-Q for the quarterly period ended December 31, 2022Amendment, and our Annual Report on2023 Form 10-K for the year ended March 31, 2022.10-K/A.
Certain information in this Quarterly Report on Form 10-QAmendment includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.Act. You can identify these forward-looking statements by the words "believes," "intends," "expects," "may," "will," "should," "plans," "projects," "contemplates," "intends," "budgets," "predicts," "estimates," "anticipates," or similar expressions. These statements are based on our beliefs, as well as assumptions we have used based upon information currently available to us. Because these statements reflect our current views concerning future events, these statements involve risks, uncertainties, and assumptions. Actual future results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in Part I, Item 1A of our Annual Report on2023 Form 10-K for the year ended March 31, 202210-K/A under the heading “Risk Factors.” A reader, whether investing in our common stock or not, should not place undue reliance on these forward-looking statements, which apply only as of the date of this Quarterlythe Original Report on Form 10-Q.as of the date they were made or as otherwise specified herein. We assume no obligation to revise or update any forward-looking statements for any reason, except as required by law.

When used in this Quarterly Report on Form 10-Q,Amendment, unless otherwise stated or the context otherwise indicates, "PetMed Express," "1-800-PetMeds," "PetMeds," "PetMed," "PetMeds.com," “1800PetMeds.com,” "PetMed.com," "PetMed Express.com," "the Company," "we," "our," and "us" refers to PetMed Express, Inc. and its direct and indirect wholly owned subsidiaries, taken as a whole.
Restatement
As described in the Explanatory Note above and in Note 1 to our subsidiaries.consolidated financial statements, we have restated our unaudited consolidated financial statements and Item 2. Management’s Discussion of Financial Condition and Results of Operations for the three and six months ended September 30, 2023 and September 30, 2022 in this Amendment.
Executive Summary
PetMed Express, was incorporated in the stateInc. and subsidiaries, d/b/a PetMeds®, is a leading nationwide direct-to-consumer pet pharmacy and online provider of Florida in January 1996. Our common stock is traded on the NASDAQ Global Select Market under the symbol “PETS”.prescription and non-prescription medications, food, supplements, supplies and vet services for dogs, cats and horses. PetMeds markets and sells directly to consumers through its websites, toll-free numbers, and mobile applications. We began sellingoffer consumers an attractive option for obtaining pet medications, foods, and other pet health productssupplies in September 1996. Interms of convenience, price, speed of delivery, and valued customer service.
Founded in 1996, our executive headquarters offices are located at 420 South Congress Avenue, Delray Beach, Florida 33445, and our telephone number is (561) 526-4444. We have a March 2010 we started offering for sale additional pet supplies on our website, and these additional items are drop shipped to customers by third party vendors. 31 fiscal year end.
Presently, our product line includes approximately 4,350 SKUs 15,000 of the most popular pet medications, health products, food and supplies for dogs, cats, and horses. Approximately 9,000 of these items were part of the April 2023 acquisition of PetCareRx.
We market our products through national advertising campaigns and promotional campaignssocial media which aim to increase the recognition of the “PetMeds®” brand name, increase traffic on our websitewebsites at www.petmeds.com and www.petcarerx.com, acquire new customers, and maximize repeat purchases. Approximately 87% of all sales were generated via the Internet for the quarter ended December 31, 2022, compared to 84% for the quarter ended December 31, 2021. Our sales consist of products sold mainly to retail consumers. The average purchase was approximately $90 and $89$94 for the quartersquarter ended December 31,September 30, 2023, approximately $93 for the quarter ended September 30, 2022, and 2021, respectively,approximately $95 for the six months ended September 30, 2023 and approximately $93 and $92$94 for the ninesix months ended December 31, 2022 and 2021, respectively.September 30, 2022.
Critical Accounting Policies
Our discussion and analysis of our financial condition and the results of our operations contained herein are based upon our condensed consolidated financial statements and the data used to prepare them. Our condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America. On an ongoing basis we re-evaluate our judgments and estimates including those related to product returns, bad debts, inventories, and income taxes. We base our estimates and judgments on our historical experience, knowledge of current conditions, and our beliefs of what could occur in the future considering available information. Actual results may
25


differ from these estimates under different assumptions or conditions. Our estimates are guided by observing the following critical accounting policies.
Revenue recognition
We account for revenue under ASCAccounting Standards Codification ("ASC") Topic 606 ("Revenue from Contracts with Customers") and generate revenue by selling pet medication products and pet supplies mainly to retail customers. Certain pet supplies offered on our website are drop shipped to customers. We considers ourselfconsider ourselves the principal in the arrangement because we control the specified good before it is transferred to the customer. Revenue contracts contain one performance obligation, which is delivery of the product; customer care and support is deemed not to be a material right to the contract. The transaction price is adjusted at the date of sale for any applicable sales discounts and an estimate of product returns, which are estimated based on historical patterns, however this is not considered a key judgment. There are no amounts excluded from the variable
11


consideration. Revenue is recognized when control transfers to the customer at the point in time in which the shipment of the product occurs. This key judgment is determined as the shipping point, which represents the point in time where we have a present right to payment, title has transferred to the customer, and the customer has assumed the risks and rewards of ownership.
Outbound shipping and handling fees are an accounting policy election and are included in sales as we considersconsider ourself the principal in the arrangement given responsibility for supplier selection and discretion over pricing. Shipping costs associated with outbound freight after control over a product has transferred to a customer are an accounting policy election and are accounted for as fulfillment costs and are included in cost of sales. Virtually all of our sales are paid by credit cards and we usually receive the cash settlement in two to three banking days. Credit card sales minimize the accounts receivable balances relative to sales.
Membership fees represent the amounts recognized periodically from the PetPlus memberships provided through PetCareRx. In addition to annual membership fees earned under the PetPlus program, we also earns membership fees on a month-to-month basis as earned under our monthly partner program. Memberships provide wholesale pricing, free standard shipping, veterinary telehealth services and local Caremark Pharmacy prescription pickup. The PetPlus membership fee is an annual charge and automatically renews one year from the initial enrollment date. We recognize the revenue ratably over the term of the membership which is generally one year.
We maintain an allowance for doubtful accounts for losses that we estimate will arise from customers’ inability to make required payments, arising from either credit card chargebacks or insufficient funds checks. We determine our estimates of the uncollectibility of accounts receivable by analyzing historical and current bad debts and economic trends. trends in compliance with the provisions of ASC Topic 326 ("Financial Instruments - Credit Losses"). The allowance for doubtful accounts was approximately $40$44 thousand at December 31, 2022,September 30, 2023, compared to $39$35 thousand at March 31, 2022.2023.
ValuationBusiness Combinations
We account for our business combinations using the acquisition method of inventoryaccounting in accordance with ASC Topic 805 ("Business Combinations"). The purchase price is allocated to the fair value of the assets acquired and liabilities assumed. Transaction costs directly attributable to the acquisition are expensed as incurred. Identifiable assets and liabilities acquired or assumed are measured separately at their fair values as of the acquisition date. The excess of the purchase price of acquisition over the fair value of the identifiable net assets of the acquiree is recorded as goodwill. The results of businesses acquired in a business combination are included in our unaudited condensed consolidated financial statements from the date of acquisition.
Inventories consist
Determining the fair value of prescriptionassets acquired and non-prescriptionliabilities assumed requires management to use significant judgment and estimates, including the selection of valuation methodologies, estimates of future revenue and cash flows, discount rates and selection of comparable companies. The estimates and assumptions used to determine the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological developments, economic conditions, and competition. In connection with the determination of fair values, we may engage a third-party valuation specialist to assist with the valuation of intangible and certain tangible assets acquired and certain obligations assumed. Acquisition-related transaction costs incurred by us are not included as a component of consideration transferred but are accounted for as an operating expense in the period in which the costs are incurred.

Use of Estimates
The preparation of unaudited condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of
26


contingent assets and liabilities at the date of the attached unaudited condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ materially from those estimates.
Acquisition

On April 3, 2023, we acquired 100% of the issued and outstanding equity interests of PetCareRx, Inc. (“PetCareRx”), a New York corporation and a leading supplier of pet food, pet medications, and pet suppliessupplies. The acquisition was completed pursuant to an Agreement and Plan of Merger ("Merger Agreement") by and among us, Harry Merger Sub, Inc., a New York corporation and a wholly-owned subsidiary of the Company ("Merger Sub"), PetCareRx and Jeanette Loeb (as representative of the PetCareRx equity holders). The Merger Agreement provided for our acquisition of PetCareRx pursuant to the merger of Merger Sub with and into PetCareRx, with PetCareRx as the surviving corporation. The aggregate purchase price consideration was $36.1 million and was funded from our cash on hand.

The fair values of intangible assets acquired consist of a trade name, customer relationships, and developed technology, which were estimated by applying various discounted cash flow models such as the relief from royalty rate for the trade name, the multi-period excess earnings method for the customer relationships, and the cost to replace method for the developed technology. The fair value measurements were based on significant inputs that are available for sale and are priced atnot observable (Level 3). The assumptions made by management in determining the lowerfair value of cost or net realizable value usingintangible assets included a discount rate of 12% based on the weighted average cost method. We write down our inventory for estimated obsolescence. The inventory reserve was approximately $56 thousand at December 31, 2022 compared to $81 thousand at March 31, 2022.of capital.
Advertising
Our advertising expense consists primarily of Internet marketing, direct mail/print, and television advertising. Internet costs are expensed in the month incurred and direct mail/print advertising costs are expensed when the related brochures and postcards are produced, distributed, or superseded. Television advertising costs are expensed in the month advertisements are televised.
Accounting for incomeIncome taxes (As Restated)
We account for income taxes under the provisions of ASC Topic 740 (“Accounting for Income Taxes”), which generally requires recognition of deferred tax assets and liabilities for the expected future tax benefits or consequences of events that have been included in our condensed consolidated financial statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and the tax bases of assets and liabilities and are measured by applying enacted tax rates and laws for the taxable years in which those differences are expected to reverse.
As a result of the acquisition, we performed an Internal Revenue Code Section 382 analysis to determine if the net operating losses carried forward will have a utilization limitation. Any limitation may result in the expiration of a portion of the federal net operating loss carryforward before utilization, which would reduce our gross deferred tax assets. As of April 3, 2023, and prior to the acquisition, PetCareRx had approximately $96.0 million of net operating losses and $1.9 million of disallowed interest expense. The restated results of the Section 382 analysis determined the net operating loss and disallowed interest expense in total, would be limited and reduced to $14.5 million.
Economic Conditions, Challenges, and Risks

Macroeconomic factors, including inflation, increased interest rates, significant capital market and supply chain volatility, and global economic and geopolitical developments, have direct and indirect impacts on our results of operations that are difficult to isolate and quantify. In addition, rising fuel, utility, and food costs, rising interest rates, and recessionary fears may impact customer demand and our ability to forecast consumer spending patterns. We also expect the current macroeconomic environment and enterprise customer cost optimization efforts to impact our revenue growth rates. We expect some or all of these factors to continue to impact our operations for the remainder of fiscal 2024.
12
27


Results of Operations (As Restated)
The following should be read in conjunction with our condensed consolidated financial statementsunaudited Condensed Consolidated Financial Statements and the related notes thereto included elsewhere herein. The following table sets forth, as a percentage of sales, certain operating data appearing in our condensed consolidated statementsunaudited Condensed Consolidated Statements of income:(Loss) Income:
Three Months Ended
December 31,
Nine Months Ended
December 31,
2022202120222021
Three Months Ended
September 30,
Three Months Ended
September 30,
Six Months Ended
September 30,
20232023202220232022
(as restated)(as restated)
SalesSales100.0 %100.0 %100.0 %100.0 %Sales100.0 %100.0 %100.0 %100.0 %
Cost of salesCost of sales74.1 70.8 72.4 71.7 
Gross profitGross profit25.9 29.2 27.6 28.3 
Gross profit
Gross profit
Operating expenses:Operating expenses:
Operating expenses:
Operating expenses:
General and administrative
General and administrative
General and administrativeGeneral and administrative17.8 12.4 15.8 10.9 
AdvertisingAdvertising7.9 7.1 7.6 7.5 
Depreciation1.6 1.2 1.3 1.0 
Depreciation and amortization
Total operating expensesTotal operating expenses27.3 20.7 24.7 19.4 
Income (loss) from operations(1.4)8.5 2.9 8.9 
(Loss) income from operations
(Loss) income from operations
(Loss) income from operations
Total other incomeTotal other income1.6 0.6 1.0 0.5 
Total other income
Total other income
Income before provision for income taxes0.2 9.1 3.9 9.4 
Income (loss) before provision for income taxes
Income (loss) before provision for income taxes
Income (loss) before provision for income taxes
Provision for income taxesProvision for income taxes0.4 2.1 1.2 2.2 
Provision for income taxes
Provision for income taxes
Net income (loss)(0.2)%7.0 %2.7 %7.2 %
Net (loss) income
Net (loss) income
Net (loss) income1.1 %4.4 %(0.4)%4.1 %
Non-GAAP Financial Measures
Adjusted EBITDA
To provide investors and the market with additional information regarding our financial results, we have disclosed (see below) adjusted EBITDA, a non-GAAP financial measure that we calculate as net income excluding share-based compensation expense;expense, depreciation and amortization;amortization, income tax provision;provision, interest income (expense);, and other non-operational expenses. We have provided reconciliations below of net income to adjusted EBITDA, to net income, the most directly comparable GAAP financial measures.
We have included adjusted EBITDA herein because it is a key measure used by our management and Board of Directors to evaluate our operating performance, generate future operating plans, and make strategic decisions regarding the allocation of capital. In particular, the exclusion of certain expenses in calculating adjusted EBITDA facilitates operating performance comparability across reporting periods by removing the effect of non-cash expenses and other expenses. Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.
We believe it is useful to exclude non-cash charges, such as share-based compensation expense, depreciation and amortization from our adjusted EBITDA because the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations. We believe it is useful to exclude income tax provision and interest income (expense), as neither are components of our core business operations. We also believe that it is useful to exclude other non-operational expenses, including the investment banking fee related to the Vetster partnership, acquisition costs related
1328


acquisition costs related to PetCareRx, employee severance and estimated state sales tax accrual as these items are not indicative of our ongoing operations. Adjusted EBITDA has limitations as a financial measure, and these non-GAAP measures should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future and adjusted EBITDA does not reflect capital expenditure requirements for such replacements or for new capital expenditures;
Adjusted EBITDA does not reflect share-based compensation. Share-based compensation has been, and will continue to be for the foreseeable future, a material recurring expense in our business and an important part of our compensation strategy;
Adjusted EBITDA does not reflect interest income (expense), net; or changes in, or cash requirements for, our working capital;
Adjusted EBITDA does not reflect transaction related costs and other items which are either not representative of our underlying operations or are incremental costs that result from an actual or planned transaction and include litigation matters, integration consulting fees, internal salaries and wages (to the extent the individuals are assigned full-time to integration and transformation activities) and certain costs related to integrating and converging IT systems;
Adjusted EBITDA does not reflect certain non-operating expenses including the employee severance which reduces cash available to us;
Adjusted EBITDA does not reflect certain non operating expenses (income) including the estimated state sales tax accrual which reduces cash availableexpense (income) relating to us.recording a liability for sales tax we did not collect from our customers.
Other companies, including companies in our industry, may calculate adjusted EBITDA differently, which reduces the measures usefulness as comparative measures.
Because of these and other limitations, adjusted EBITDA should only be considered as supplemental to, and alongside with other GAAP based financial performance measures, including various cash flow metrics, net income, net margin, and our other GAAP results.
14


The following table presentstables present a reconciliation of net income, the most directly comparable GAAP measure, to adjusted EBITDA for each of the periods indicated:
Reconciliation
Three Months EndedIncrease (Decrease)
($ in thousands, except percentages)September 30,
2023
September 30,
2022
$%
(as restated)(as restated)
Consolidated Reconciliation of GAAP Net (Loss) Income to Adjusted EBITDA:
Net Income$715 $2,881 $(2,166)(75)%
Add (subtract):
Share-based Compensation1,728 1,681 47 %
Income Taxes565 1,087 (522)(48)%
Depreciation and Amortization1,713 858 855 100 %
Interest (Income) Expense, Net (1)(151)14 (165)n/m
Acquisition/Partnership Transactions and Other Items168 – 168 n/m
Employee Severance15 364 (349)(96)%
Sales Tax Expense (Income)(1,316)165 (1,481)n/m
Adjusted EBITDA$3,437 $7,050 $(3,613)(51)%
(1) Included in interest (income) expense is $419 thousand of Non-GAAP Measuresinterest expense related to the sales tax liability and $570 thousand of interest income for the three months ended September 30, 2023 and $402 thousand of interest expense related to the sales tax liability and $388 thousand of interest income for the three months ended September 30, 2022.
PetMed Express, Inc.
(Unaudited)
Six Months EndedSix Months EndedIncrease (Decrease)
($ in thousands, except percentages)($ in thousands, except percentages)September 30,
2023
September 30,
2022
$%
(as restated)
Consolidated Reconciliation of GAAP Net (Loss) Income to Adjusted EBITDA:
Consolidated Reconciliation of GAAP Net (Loss) Income to Adjusted EBITDA:
Consolidated Reconciliation of GAAP Net (Loss) Income to Adjusted EBITDA:
Three Months Ended
($ in thousands, except percentages)December 31,
2022
December 31,
2021
$
Change
%
Change
Consolidated Reconciliation of GAAP Net Income to Adjusted EBITDA:
Net income (loss)$(19)$4,257 $(4,276)(100)%
Net (Loss) Income
Net (Loss) Income
Net (Loss) Income$(421)$5,568 $(5,989)(108)%
Add (subtract):Add (subtract):
Add (subtract):
Add (subtract):
Share-based Compensation
Share-based Compensation
Share-based CompensationShare-based Compensation1,770 1,440 330 23 %3,488 3,217 3,217 271 271 %
Income TaxesIncome Taxes217 1,261 (1,044)(83)%Income Taxes273 1,635 1,635 (1,362)(1,362)(83)(83)%
Depreciation941 710 231 33 %
Interest (Income)/Expense(708)(84)(624)743 %
Acquisition and Partnership Transactions539 — 539 n/m
Depreciation and AmortizationDepreciation and Amortization3,391 1,611 1,780 110 %
Interest (Income) Expense, Net (1)Interest (Income) Expense, Net (1)(345)288 (633)(220)%
Acquisition/Partnership Transactions and Other ItemsAcquisition/Partnership Transactions and Other Items1,294 355 939 265 %
Employee SeveranceEmployee Severance— — — n/mEmployee Severance408 364 364 44 44 12 12 %
State Sales Accrual— — — n/m
Sales Tax Expense (Income)Sales Tax Expense (Income)(1,316)344 (1,660)n/m
Adjusted EBITDAAdjusted EBITDA$2,740 $7,584 $(4,844)(64)%
Adjusted EBITDA
Adjusted EBITDA$6,772 $13,382 $(6,610)(49)%


(1) Included in interest (income) expense is $845 thousand of interest expense related to the sales tax liability and $1,190 thousand of interest income for the six months ended September 30, 2023 and $793 thousand of interest

Nine Months Ended
($ in thousands, except percentages)December 31,
2022
December 31,
2021
$
Change
%
Change
Consolidated Reconciliation of GAAP Net Income to Adjusted EBITDA:
Net income$5,335 $15,034 $(9,699)(65)%
Add (subtract):
Share-based Compensation4,987 3,040 1,947 64 %
Income Taxes2,278 4,603 (2,325)(51)%
Depreciation2,552 2,051 501 24 %
Interest (Income)/Expense(1,213)(243)(970)399 %
Acquisition and Partnership Transactions894 — 894 n/m
Employee Severance364 — 364 n/m
State Sales Accrual925 — 925 n/m
Adjusted EBITDA$16,122 $24,485 $(8,363)(34)%


15


expense related to the sales tax liability and $505 thousand of interest income for the six months ended September 30, 2022.
Three Months Ended December 31, 2022September 30, 2023 Compared With Three Months Ended December 31, 2021September 30, 2022 and NineSix Months Ended December 31, 2022September 30, 2023 Compared With NineSix Months Ended December 31, 2021
COVID-19
We are dedicated to making every effort to ensure our customers’ pets receive the medications they need. We are also dedicated to making every effort to ensure the health and safety of our employees. We have continued with working from home where possible and enhanced disinfection and social distancing within our workplace. We have been open during our normal business hours without any material disruptions to our operations. We have not seen any major disruptions in our supply chain; however, we have experienced some delays in the delivery of some inventory items. The COVID-19 pandemic or any future surges, including as a result of new variants and subvariants of the virus, may have adverse effects on our business, operations, and financial results and condition, including, among other things, as a result of adverse impacts on labor availability, our fulfillment center operations, supply chain and logistics disruptions, consumer behaviors, and on the overall economy, including recent high inflation levels impacting consumer spending. While most areas of the United States have reduced most or all COVID-19 restrictions, as the pandemic continues and if new outbreaks emerge, there is uncertainty regarding the magnitude and duration of the economic and social effects of the COVID-19 pandemic, and therefore, we cannot predict the COVID-19 pandemic full extent of impact on the broader economy or the positive or negative impacts the pandemic will have on our business, operations, and financial results and condition in future periods. See risk factors “The recent outbreak of the COVID-19 global pandemic and related government, private sector and individual consumer responsive actions may adversely affect our business operations, employee availability, financial performance, liquidity and cash flow for an unknown period of time” and “Shipping is a critical part of our business and any changes in, or disruptions to, our shipping arrangements could adversely affect our business, financial condition, and results of operationsin Part I, Item 1A of our Form 10-K for the year ended March 31,September 30, 2022 for further discussion regarding risks associated with the COVID-19 pandemic.
Sales
Sales decreased(As Restated)
Sales increased by approximately $1.8$5.7 million, or 3.0%8.8%, to approximately $58.9$71.0 million for the quarter ended December 31, 2022,September 30, 2023, compared to approximately $60.7$65.3 million for the quarter ended December 31, 2021.September 30, 2022. Sales increased by approximately $13.9 million, or 10.3%, to approximately $149.2 million for the six months ended September 30, 2023, compared to approximately $135.3 million for the six months ended September 30, 2022. The decreaseincrease in sales for the three and six months ended December 31, 2022September 30, 2023 was mainly due to higher seasonal discountsincremental sales and competitive pressures.
Sales decreasedmembership fees from the integration of PetCareRx and growth in PetMeds new customer sales, partially offset by approximately $13.0 million, or 6.3%, to approximately $194.5 million for the nine months ended December 31, 2022, compared to approximately $207.4 million for the nine months ended December 31, 2021. The decreasedeclines in sales for the nine months ended December 31, 2022 was mainly due to the increased cost to acquire new customers and competitive pressures.PetMeds reorder sales.
We acquired approximately 72,00076,000 new customers for the quarter ended December 31, 2022September 30, 2023 compared to approximately 66,00061,000 new customers for the quarter ended December 31, 2021.September 30, 2022. We acquired approximately 202,000162,000 new customers for the ninesix months ended December 31, 2022,September 30, 2023 compared to approximately 260,000130,000 new customers for the ninesix months ended December 31, 2021. Financial data in the tables below reflects the new 36-month definition of new customers. Prior year new and reorder customers and sales have been recalculated utilizing the new 36-month definition of a new customer (described below).September 30, 2022. The following tables illustrates sales by various sales classifications:
Three Months Ended December 31,
Three Months Ended September 30,Three Months Ended September 30,Increase (Decrease)
Revenue (In thousands)Revenue (In thousands)2022%2021%$ Variance% VarianceRevenue (In thousands)2023%2022%$%
(as restated)
Reorder sales
Reorder sales
Reorder salesReorder sales$53,316 90.6 %$55,259 91.0 %$(1,943)(3.5)%$62,403 87.9 87.9 %$59,607 91.3 91.3 %$2,796 4.7 4.7 %
New order salesNew order sales5,554 9.4 %5,4589.0 %96 1.8 %New order sales6,172 8.7 8.7 %5,6538.7 %519 9.2 9.2 %
Membership feesMembership fees2,424 3.4 %– %2,424 – %
Total net salesTotal net sales$58,870 100.0 %$60,717 100.0 %$(1,847)(3.0)%
Internet sales$51,109 86.8 %$51,305 84.5 %$(196)(0.4)%
Contact center sales7,761 13.2 %9,412 15.5 %(1,651)(17.5)%
Total net salesTotal net sales$58,870 100.0 %$60,717 100.0 %$(1,847)(3.0)%
Total net sales$70,999 100.0 %$65,260 100.0 %$5,739 8.8 %
16


Nine Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$176,384 90.7 %$184,607 89.0 %$(8,223)(4.5)%
New order sales18,067 9.3 %22,80811.0 %(4,741)(20.8)%
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)(6.3)%
Internet sales$167,952 86.4 %$173,713 83.8 %$(5,761)(3.3)%
Contact center sales26,499 13.6 %33,702 16.2 %(7,203)(21.4)%
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)(6.3)%
Please note that we changed the definition of a new customer on April 1, 2022, to include anyone who has not ordered over the past thirty-six months. The reorder and new order sales amounts for three and nine months ended December 31, 2022 and reorder and new order sales for the three and nine months ended December 31, 2021 reflect this new customer definition change.
Under the previous definition of a new customer, reorder and new order sales were $56.3 million and $4.4 million, respectively, and acquired new customers were approximately 53,000, for the three months ended December 31, 2021. Under the previous definition of a new customer, reorder and new order sales were $189.3 million and $18.2 million, respectively, and acquired new customers were approximately 210,000, for the nine months ended December 31, 2021.
In July 2021 we launched the new AutoShip & Save subscription program (“AutoShip”) on our website. AutoShip is a new convenient way for our loyal customer base to have future pet medication orders delivered directly to them without the need to place an order each time. During the quarter ended June 30, 2022 we made a change to the methodology on how we calculate the percentage of our revenue that was generated by our AutoShip program. We now report AutoShip sales, as a percent of sales, net of discounts and credits for the entire quarter. Previously, we reported AutoShip sales as a percent of total sales on the last month in the quarter. This change to the calculation resulted in a decrease to the AutoShip percentage that was previously reported by only a few percentage points. We believe that this change reflects a more accurate representation of our subscription business for stakeholders to gauge our performance.
Six Months Ended September 30,Increase (Decrease)
Revenue (In thousands)2023%2022%$%
(as restated)
Reorder sales$130,441 87.4 %$122,815 90.8 %$7,626 6.2 %
New order sales13,992 9.4 %12,4879.2 %1,505 12.1 %
Membership fees4,810 3.2 %– %4,810 – %
Total net sales$149,243 100.0 %$135,302 100.0 %$13,941 10.3 %
We areremain encouraged by the adoption of our AutoShip program and have seen an increasingly positive trend over the last several quarters since we launched this program. For example, our quarterly AutoShip percentage was 42%51.0% of net sales for the most recent quarter ended December 31, 2022,September 30, 2023, up from 20%38.9% of net sales for the same period last year and up from 39%48.7% of net sales sequentially in the prior quarter. We have set a goal of generating approximately 50% of our net sales via the AutoShip program in fiscal 2023.
Going forward, sales may be adversely affected due to increased competition and consumers giving more consideration to price. The changes in consumer behavior post pandemicdue to macroeconomic factors makes future sales somewhat challenging to predict. No guarantees can be made that sales will grow in the future. The majority of our product sales are affected by the seasons, due to the seasonality of mainly flea and tick and heartworm medications. For the quarters ended June 30, September 30, December 31, and March 31 of fiscal 2022, our sales were approximately 29%, 25%, 22%, and 24%, respectively, as a percentage of annual sales.
Cost of sales (As Restated)
Cost of sales increased by approximately $0.6$4.0 million, or 1.5%8.5%, to approximately $43.6$50.9 million for the quarter ended December 31, 2022,September 30, 2023, from approximately $43.0$46.9 million for the quarter ended December 31, 2021.September 30, 2022. Cost of sales increased by approximately $9.5 million, or 9.7%, to approximately $106.7 million, from approximately $97.2 million for the six months ended September 30, 2022. Cost of sales, as a percentage of sales, was essentially flat for the quarter and six months ended September 30, 2023. The cost of sales increaseincreases for the quarter and six months ended September 30, 2023 compared to the quarter and six months ended September 30, 2022 was primarily due to changes in accrual from our rewards program of $0.5 million and higher freight expense, partially offset bysales over the impact from lower sales. As a percentage of sales, cost of sales was 74.1% and 70.8% for the quarters ended December 31, 2022 and 2021, respectively.
For the nine months ended December 31, 2022, cost of sales decreased by approximately $7.9 million, or 5.3%, to approximately $140.8 million for the nine months ended December 31, 2022, from approximately $148.7 million for the nine months ended December 31, 2021. The cost of sales decrease can be directly related to the decrease in sales duringsame period.
17


nine months ended December 31, 2022. As a percentage of sales, cost of sales was 72.4% and 71.7% for the nine months ended December 31, 2022 and 2021, respectively.
Gross profit (As Restated)
Gross profit decreasedincreased by approximately $2.5$1.7 million, or 14.0%9.5%, to approximately $15.2$20.1 million for the quarter ended December 31, 2022,September 30, 2023, from approximately $17.7$18.3 million for the quarter ended December 31, 2021. GrossSeptember 30, 2022. For the six months ended September 30, 2023, gross profit as a percentage of sales was 25.9% and 29.2%increased by approximately $4.5 million, or 11.7%, to approximately $42.6 million, from approximately $38.1 million for the quarterssix months ended December 31, 2022 and 2021, respectively.September 30, 2022. The gross profit and gross profit percentage decreaseincreases for the quarter ended December 31, 2022 compared to previous period was primarily due to higher promotions and changes in our rewards program accrual.
For the ninesix months ended December 31, 2022 gross profit decreased by approximately $5.0 million, or 8.6%, to approximately $53.6 million for the nine months ended December 31, 2022, from approximately $58.7 million for the nine months ended December 31, 2021. Gross profit as a percentage of sales for the nine months ended December 31, 2022 and 2021, respectively, was 27.6% and 28.3%. The gross profit and gross profit percentage decreased for the nine months ended December 31, 2022September 30, 2023 compared to the previous periodquarter and six months ended September 30, 2022 was primarily due to lower manufacturer rebates .higher sales and higher profit margins obtained by PetCareRx driven by membership fees.
General and administrative expenses (As Restated)
General and administrative expenses increased by approximately $2.9$2.1 million, or 38.2%21.3%, to approximately $10.4$12.0 million for the quarter ended December 31, 2022,September 30, 2023, from approximately $7.5$9.9 million for the quarter ended December 31, 2021.September 30, 2022. The increase to general and administrative expenses for the quarter ended December 31, 2022September 30, 2023 was due to a $1.8$1.4 million increase in purposeful investmentspayroll expenses, a $0.5 million increase of professional fees, of which $0.2 million were acquisition related costs and a $0.7 million increase of software and systems expense, and a $1.1 million increase of variable and other overhead expenses. The expense increases were partially attributed to the integration of PetCareRx. These increases were offset by $1.3 million related to sales tax settlements with states.
For the six months ended September 30, 2023 general and administrative expenses increased by approximately $8.4 million, or 43.8%, to approximately $27.7 million, from approximately $19.2 million for the six months ended September 30, 2022. The increase to general and administrative expenses for the six months ended September 30, 2023 was due to a $4.7 million increase in people and systems,payroll expenses, of which $0.3 million is from increased stock compensation, and an additional $1.0a $2.1 million increase of professional fees, of which $0.5$0.9 million were transactionacquisition related expenses.
For the nine months ended December 31, 2022 general and administrative expenses increased by approximately $8.0costs, a $1.3 million or 35.4%, to approximately $30.5 million for the nine months ended December 31, 2022, from approximately $22.5 million for the nine months ended December 31, 2021. The increase to general and administrative expenses for the the nine months ended December 31, 2022 was due to a $4.5 million increase in payroll expenses, of which $1.9 million is from increased stock compensation and $0.4M from accrued severance, as well as a $1.0 million increase of professional fees, and $0.7 million of software and systems investment. In addition, generalexpense, and administrative expenses increased ina $1.9 million increase of variable and other overhead expenses. The expense increases were partially attributed to the nine months ended December 31, 2022 duecombination of PetCareRx. These increases were offset by $1.3 million related to a $0.9 million sales tax accrual and $0.9 million of acquisition related expenses.settlements with states.
Advertising expensesExpenses
Advertising expenses increased by approximately $0.3$1.6 million, or 7.3%42.1%, to approximately $4.6$5.5 million for the quarter ended December 31, 2022,September 30, 2023, from approximately $4.3$3.9 million for the quarter ended December 31, 2021. Overall advertising spendingSeptember 30, 2022. The increase for the quarter increased comparedcan be mainly attributed to the same quarter the prior year, duemedia spend related to increased media costs and increased agency fees.PetCareRx. The advertising costs of acquiring a new customer, defined as total advertising costs divided by new customers acquired, was $73 for the quarter ended September 30, 2023 compared to $64 for the quarter ended December 31, 2022 comparedSeptember 30, 2022. The increase to $66customer acquisition costs for the quarter ended December 31, 2021, per the new definition of new customers. September 30, 2023, was due to a less efficient variable marketing spend. The decrease in advertising costscost of acquiring a new customer for the quarter ended December 31, 2022 can be mainly attributed to increased conversionimpacted by the advertising environment, the effectiveness of our advertising creative, spending, and price competition. Historically, the advertising environment fluctuates due to higher promotions. supply and demand. A more favorable advertising environment may positively impact future sales, whereas a less favorable advertising environment may negatively impact future sales. AAss a percentage of sales, advertising expense was 7.9%7.8% and 7.1%5.9% for the quarters ended December 31,September 30, 2023 and 2022, and 2021, respectively. The advertising percentage willmay fluctuate quarter to quarter due to seasonality and advertising availability.
For the ninesix months ended December 31, 2022September 30, 2023 advertising expenses decreasedincreased by approximately $0.6$2.5 million, or 3.7%24.9%, to approximately $14.9$12.8 million, from approximately $10.2 million for the ninesix months ended December 31, 2022, from approximately $15.4 million for the nine months ended December 31, 2021.September 30, 2022. The decreaseincrease was primarily due to lower media spend related to PetCareRx compared to the same period in the prior year. The advertising costs of acquiring a new customer was $74flat at $79 and $59$79 for the ninesix months ended December 31,September 30, 2023 and 2022, and 2021, respectively. The increase in advertising costs of acquiring a new customer for the period can be mainly attributed to increased media costs and competitive pressures. As a percentage of sales, advertising expense was relatively flat, at8.6% and 7.6% and 7.5% for the ninesix months ended December 31,September 30, 2023 and 2022 and 2021,, respectively.
Depreciation and amortization
Depreciation and amortization expense was $0.9$1.7 million and $0.7$0.9 million for the quarters ended December 31,September 30, 2023 and September 30, 2022, and December 31, 2021, respectively. Depreciation and amortization expense was $2.6$3.4 million and $2.1$1.6 million for the ninesix months ended December 31,September 30, 2023 and 2022,
18


and 2021, respectively. This increase to depreciation and amortization expense for the the quarter and ninethe six months ended December 31, 2022September 30, 2023 can be attributed to new property and equipment additions, subsequent toas well as the prior period.intangibles acquired from PetCareRx .



Other income (As Restated)
Other income increased to approximately $1.0 million for the quarter ended December 31, 2022 compared to approximately $0.4 million for the quarter ended December 31, 2021.September 30, 2023 compared to approximately $0.2 million for the quarter ended September 30, 2022. Other income increased to approximately $1.9$1.1 million for the ninesix months ended December 31, 2022September 30, 2023 compared to approximately $1.0$0.2 million for the ninesix months ended December 31, 2021.September 30, 2022. The increase to other income for the quarter and ninewas due to higher interest rates which more than offset slightly lower invested balances. The increase to other income for the six months was primarily related to increasedadditional interest income as a result of higher interest rates, as well as increased interest rates.rental income from PetCareRx. Interest income may decrease in the future as we utilizebased on several factors, including utilization of our cash balances on any quarterly dividend payment, on future investments or partnerships, on our operating activities, towards quarterly dividend payments, or on our share repurchase plan, which has approximately $28.7 million remaining as of December 31, 2022.September 30, 2023. Additionally, interest income could increase or decrease if the current interest rate environment changes.
Provision for income taxes (As Restated)
For the quarters ended December 31,September 30, 2023 and 2022, and 2021, the Company recorded an income tax provision of approximately $0.2$0.6 million and $1.3a tax provision of approximately $1.1 million, respectively, and for the ninesix months ended December 31,September 30, 2023 and 2022, and 2021 the Company recorded an income tax provision of approximately $2.3$0.3 million and $4.6a tax provision of approximately $1.6 million, respectively. The decrease in the tax provision for the three and ninesix months ended December 31, 2022September 30, 2023 is related to athe decrease in operating income during the periods.income. The effective tax rate for the quarter ended December 31, 2022September 30, 2023 was approximately 109.6%44.1%, compared to approximately 22.9%27.4% for the quarter ended December 31, 2021,September 30, 2022, and the effective tax rate for the ninesix months ended December 31, 2022September 30, 2023 was approximately 29.9%(184.5)% compared to approximately 23.4%22.7% for the ninesix months ended December 31, 2021.September 30, 2022. The increase to the effective tax rate for the three and nine months ended December 31, 2022September 30, 2023 can be attributed to morenet operating losses offsetting taxable income partially offset by an increase in state income tax. The decrease to the effective tax rate for the six months ended September 30, 2023 can be attributed to non-deductible expensesitems and an increase in state tax due to the extension of the Company's business operations.income tax.
Liquidity and Capital Resources
Our working capital at December 31, 2022September 30, 2023 and March 31, 20222023 was $102.9$23.4 million and $117.8$72.9 million, respectively. The $14.9$49.5 million decrease in working capital was primarily attributable to a decrease in cash used to fund the Vetster partnership$36.1 million PetCareRx acquisition, and infrastructure investment, and $5a $3.2 million ownership investmentincrease in Vetster.inventory in part related to the acquisition of PetCareRx. Net cash provided byused in operating activities was $18.1$0.2 million for the ninesix months ended December 31, 2022,September 30, 2023, compared to cash provided by operating activities of $9.8$5.1 million for the ninesix months ended December 31, 2021.September 30, 2022. This change is primarily due to a greater reductiondecreases in net income and accounts payable and an increase in inventory in the ninesix months ended December 31, 2022 than inSeptember 30, 2023 compared to the same period in the prior year, partially offset by a decrease to net income.year. Net cash used in investing activities was $8.3$38.0 million for the ninesix months ended December 31, 2022,September 30, 2023, compared to $1.3$7.3 million used in investing activities for the ninesix months ended December 31, 2021. ThisSeptember 30, 2022. The change in net cash used in investing activities is related to the Vetster partnership and investment,PetCareRx acquisition, and increased property and equipment additions acquired induring the ninesix months ended December 31, 2022.September 30, 2023. Net cash used in financing activities was $18.4$12.4 million and $12.3 million for the ninesix months ended December 31, 2022 compared to $18.3 million forSeptember 30, 2023 and the ninesix months ended December 31, 2021,September 30, 2022, respectively, due to the declarationpayment of an aggregate of $0.90 and $0.90$0.60 per share dividend during the nine months ended December 31, 2022 and 2021, respectively..
As of December 31, 2022,September 30, 2023, we had approximately $28.7 million remaining under our share repurchase plan. On February 6,October 30, 2023, our Board of Directors declared a $0.30 per share dividend. The Board of Directors established a February 20, 2023 record date and a February 27, 2023 payment date for elected to suspend the quarterly dividend. DependingThis move is intended to focus use of the Company’s existing cash flow on growth initiatives and other, higher return initiatives. The declaration and payment of future market conditions we may utilize our cashdividends is discretionary and cash equivalents on quarterly dividends, on our operating activities, or onwill be subject to the remaining balancedetermination by the Board of our current share repurchase plan.Directors.
As of December 31, 2022,September 30, 2023, we had no material$1.8 million in outstanding lease commitments. Wecommitments assumed for the leases on two buildings occupied by PetCareRx. Other than the foregoing leases, we are not currently bound by any long-material long-term or short-term agreementscommitments for the purchase or lease of capital expenditures. Any material amounts expended for capital expenditures would be the result of an increase in the capacity needed to adequately provide for any future increase in our business. To date we have paid for any needed additions to our capital equipment infrastructure from working capital funds and anticipate this being the case in the future. Our primary source of working capital is cash from operations. We presently have no need for alternative sources of working capital and have no commitments.
ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
Market risk generally represents the risk that losses may occur in the value of financial instruments as a result of movements in interest rates, foreign currency exchange rates, and commodity prices. Our financial instruments include cash and cash equivalents, accounts receivable, and accounts payable. The book values of cash equivalents, accounts



receivable, and accounts payable are considered to be representative of fair value because of the short maturity of these
19


instruments. Interest rates affect our return on excess cash and cash equivalents. At December 31, 2022,September 30, 2023, we had $102.4$53.5 million in cash and cash equivalents, and the majority of our cash and cash equivalents generate interest income based on prevailing interest rates. A significant change in interest rates would impact the amount of interest income generated from our excess cash and cash equivalents. It would also impact the market value of our cash and cash equivalents. Our cash and cash equivalents are subject to market risk, primarily interest rate and credit risk. Our cash and cash equivalents are managed by a limited number of outside professional managers within investment guidelines set by our Board of Directors. Such guidelines include security type, credit quality, and maturity, and are intended to limit market risk by restricting ourmaintaining cash in federally-insured bank deposit accounts and restricting cash equivalents to high-quality cash and cash equivalentshighly-liquid investments with both short- and long-term maturities.maturities of three months or less. We do not hold any derivative financial instruments that could expose us to significant market risk. At December 31, 2022,September 30, 2023, we had no debt obligations.
ITEM 4.    CONTROLS AND PROCEDURES.
Evaluation of Disclosure Controls and Procedures

Our management, including our Chief Executive Officer (principal executive officer) and Chief Financial Officer, (principal financial and accounting officer), has conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as(as defined in RulesRule 13a‑1515(e) and 15d-1515d-15(e) promulgated under the Securities Exchange Act of 1934, as amended ("Exchange Act"), as of the quarter ended December 31, 2022, the end of the period covered by this report (the "Evaluation Date")Act). Based upon thaton such evaluation, at the time the Original Report was filed, our Chief Executive Officer and Chief Financial Officer concluded as of the Evaluation Date, that our disclosure controls and procedures arewere effective suchas of September 30, 2023 to provide reasonable assurance that the information relating to us, including our consolidated subsidiaries, required to be disclosed by us in the reports that we file or submit under the Exchange Act: (1)Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms of the SEC and (2) is(ii) accumulated and communicated to our management, including our principal executive officer and principal financial and accounting officer,officers or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. Subsequent to the original evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were not effective as of September 30, 2023, due to the material weaknesses described below.
Material Weakness
A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis.

Per the 2023 Form 10-K/A we identified a material weakness due to a lack of segregation of duties over the preparation, approval and posting of certain journal entries.Subsequent to our original evaluation, we identified a new material weakness in the design of our controls relating to the review of the appropriate application of GAAP relating to our sales tax liability in our consolidated financial statements.This material weakness resulted in the restatement of our financial statements as of and for the years ended March 31, 2023, 2022 and 2021, the unaudited condensed consolidated quarterly financial information for the quarterly periods in the fiscal years ended March 31, 2023 and 2022, and the unaudited condensed consolidated financial statements included in our Quarterly Reports on Form 10-Q for the quarters ended June 30, 2023 and September 30, 2023.Subsequent to our original evaluation, we also identified a material weakness in the design of our controls over accurate valuation of our deferred tax asset and goodwill relating to our acquisition of PetCareRx in April 2023.This material weakness resulted in the restatement of our unaudited condensed consolidated financial statements included in our Quarterly Reports on Form 10-Q for the quarters ended June 30, 2023 and September 30, 2023.

These material weaknesses remain unremediated as of September 30, 2023. Management is taking steps to remediate these material weaknesses (see “Remediation of Material Weaknesses” for details).

Remediation of Material Weaknesses

We are committed to maintaining a strong internal control environment and implementing measures designed to help ensure that control deficiencies contributing to the material weaknesses are remediated as soon as possible.We are developing a remediation plan designed to improve our internal controls over financial reporting to remediate these material weaknesses, including increasing resources and modifying processes to eliminate the lack of segregation of duties over the preparation, approval and posting of journal entries and engaging consultants to assist with complex areas of U.S. GAAP and SEC rules to facilitate accurate and timely financial reporting.



Additionally, in response to the material weakness due to the tax calculations, we have developed and are in the process of implementing a remediation plan. The key elements of the plan include:
1.Enhancing the oversight and review of tax-related accounting estimates and calculations to ensure they are complete and accurate.
2. Providing additional training to personnel involved in tax accounting and financial reporting to enhance their understanding of the relevant accounting standards and requirements.
3. Enhancing the documentation of tax positions and related accounting judgments to ensure they are adequately supported and can withstand external scrutiny.

The material weaknesses will not be remediated until our remediation plan has been fully developed and implemented, the applicable controls operate for a sufficient period of time, and we have concluded, through testing, that the newly implemented and enhanced controls are operating effectively.We are continuing to work on the implementation of our remediation plan, following which we will continue to test and monitor the new and enhanced controls until management has concluded that they are designed and operating effectively. We may conclude that additional measures, including resources, are necessary to remediate the material weaknesses in our internal control over financial reporting, which may necessitate additional evaluation and implementation time. We may also modify certain of the remediation efforts described above.
Changes in Internal Control Over Financial Reporting
ThereOther than as described above, there were no changes in our internal control over financial reporting during our most recently completed fiscal quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Inherent Limitations on Effectiveness of Controls

In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design and disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply its judgement in evaluating the benefits of possible controls and procedures relative to the their cost.

20



PART II - OTHER INFORMATION
ITEM 1.    LEGAL PROCEEDINGS.
None.
ITEM 1A.    RISK FACTORS.
Our operations and financial results are subject to various risks and uncertainties that could adversely affect our business, financial condition, results of operations, and trading price of our common stock. Please refer to our Annual Report on2023 Form 10-K for the fiscal year ended March 31, 202210-K/A for additional information concerning these and other uncertainties that could negatively impact the Company.
Additional risk factor disclosure
Taxing authorities may successfully assert that we should There have collected, or in the future should collect, sales and use, value added, or similar taxes, and any such assessments could adversely affect our business, financial condition, and results of operations.

In the past several years states have adopted laws that attempt to impose tax collection obligations on out-of-state companies. Additionally, the Supreme Court of the United States ("Supreme Court") ruled in South Dakota v. Wayfair, Inc. et al, or Wayfair, that online sellers can be required to collect sales and use tax despite not having a physical presence in the buyer’s state. In response to Wayfair, or otherwise, states or local governments may adopt, or begin to enforce, laws requiring us to calculate, collect, and remit taxes on sales in their jurisdictions. While we currently collect and remit applicable sales taxesbeen no material changes to the extent requiredrisk factors disclosed in all states in which we sell, a successful assertion by one or more states seeing to tax us on sales that occurred in prior tax years, or to collect more taxes in a jurisdiction in which we currently do collect some taxes, could result in substantial tax liabilities, including taxes on past sales, as well as penalties and interest. The imposition by state governments or local governments of sales tax collection obligations on out-of-state sellers could also create additional administrative burdens for us, put us at a competitive disadvantage if they do not impose similar obligations on our competitors, and decrease our future sales, which could have a material adverse effect on our business and results of operations. New legislation or regulations, the application of laws and regulations from jurisdictions, or the application of existing laws and regulations to the Internet and commercial online services could similarly result in significant additional taxes on our business. For instance, the Supreme Court’s decision and the enactment and enforcement of laws resulting therefrom could also impact where we are required to file state income taxes. As a result, our effective income tax rate as well as the cost and growth of our business could be materially and adversely affected, which could in turn have a material adverse effect on our financial condition and results of operations. In addition, because the Company’s products and services are available over the Internet, states may claim that the Company is required to do business as a foreign corporation in one or more of those jurisdictions. Failure to qualify as a foreign corporation in a jurisdiction where the Company is required to do so could subject it to taxes and penalties, and such jurisdictions may charge the Company with violations of local laws.2023 Form 10-K/A.
ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
None.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES.
None.
ITEM 4.    MINE SAFETY DISCLOSURES.
Not applicable.
ITEM 5.    OTHER INFORMATION.
None.During the three months ended September 30, 2023, no director or officer (as defined in Rule 16a-1(f) of the Exchange Act) of the Company adopted, modified, or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.
21


ITEM 6.    EXHIBITS

31.1*
31.2*
32.1**
101.INS*Inline XBRL Instance Document (the Instance Document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)
101.SCH*Inline XBRL Taxonomy Extension Schema Document
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
*Filed herewith..herewith.
**    Furnished herewith.
22



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
PETMED EXPRESS, INC.

Date: February 7, 2023April 15, 2024
By: /s/ Mathew N. Hulett
Mathew N. Hulett
Chief Executive Officer and President
(Principal Executive Officer)
By: /s/ Christine Chambers
Christine Chambers
Chief Financial Officer and Treasurer
(Principal Financial and Accounting Officer)
23


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________________
PETMED EXPRESS, INC
________________________
FORM 10-Q10-Q/A
(Amendment No. 1)
FOR THE QUARTER ENDED:
DECEMBER 31, 2022SEPTEMBER 30, 2023
________________________
EXHIBITS
________________________