UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, ~~2023~~2024


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number 001-40574

SYNCHRONOSS TECHNOLOGIES, INC.

(Exact name of registrant as specified in its charter)


Delaware			06-1594540
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification No.)

200 Crossing Boulevard, ~~3rd~~8th Floor Bridgewater, New Jersey			08807
(Address of principal executive offices)			(Zip Code)

(866) 620-3940

(Registrant’s telephone number, including area code)

(Former name, former address, and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer

☐

Accelerated filer

Non-accelerated filer

☐

Smaller Reporting Company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No x

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock, $.0001 par value

SNCR

The Nasdaq Stock Market, LLC

8.375% Senior Notes due 2026

SNCRL

The Nasdaq Stock Market, LLC

As of May ~~08, 2023,~~6, 2024, there were ~~93,490,629~~10,792,176 shares of common stock issued and outstanding.

Table of Contents

SYNCHRONOSS TECHNOLOGIES, INC.

FORM 10-Q INDEX


		Page No.
PART I.	FINANCIAL INFORMATION	3

Item 1.	Condensed Consolidated Financial Statements and Notes	3

	Condensed Consolidated Balance Sheets (unaudited)	3

	Condensed Consolidated Statements of Operations (unaudited)	4

	Condensed Consolidated Statements of Comprehensive (Loss) Income (unaudited)	5

	Condensed Consolidated Statements of Stockholders’ Equity (unaudited)	6

	Condensed Consolidated Statements of Cash Flows (unaudited)	7

	Notes to Condensed Consolidated Financial Statements (unaudited)	8
	Note 1. Description of Business	8
	Note 2. Basis of Presentation and Consolidation	8
	Note 3. Revenue	11
	Note 4. Divestitures and Discontinued Operations	12
	Note 5. Accounts Receivable Securitization Facility	15
	Note 6. Fair Value Measurements	16
	Note 7. Note receivable	16
	Note 8. Leases	16
	Note 9. Debt	20
	Note 10. Accumulated Other Comprehensive Income	22
	Note 11. Capital Structure	22
	Note 12. Stock Plans	24
	Note 13. Restructuring	27
	Note 14. Income Taxes	27
	Note 15. Earnings Per Common Share	28
	Note 16. Commitments	30
	Note 17. Legal Matters	30
	Note 18. Additional Financial Information	31
	Note 19. Subsequent Events	31

Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2632

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	3137

Item 4.	Controls and Procedures	3238


PART II.	OTHER INFORMATION	3339

Item 1.	Legal Proceedings	3339

Item 1A.	Risk Factors	3339

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	3439

Item 3.	Defaults Upon Senior Securities	3439

Item 4.	Mine Safety Disclosures	3439

Item 5.	Other Information	3439

Item 6.	Exhibits	3540

SIGNATURES		3641

Table of Contents

PART I. FINANCIAL INFORMATION

ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS AND NOTES

SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited) (In thousands)

March 31, 2023

December 31, 2022

ASSETS

Current assets:

Cash and cash equivalents

15,560

21,921

Accounts receivable, net

48,035

47,024

Accounts receivable, net

Prepaid & other current assets

36,385

36,342

Prepaid & other current assets

Total current assets

99,980

105,287

Non-current assets:

Property and equipment, net

4,775

4,582

Operating lease right-of-use assets

20,033

20,863

Operating lease right-of-use assets

Goodwill

212,170

210,889

Intangible assets, net

45,651

47,536

Loan receivable

4,834

Intangible assets, net

Other assets, non-current

3,886

4,081

Total non-current assets

291,349

292,785

Total non-current assets

Total assets

391,329

398,072

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

11,793

14,209

Accounts payable

Accrued expenses

56,310

52,115

Accrued expenses

Deferred revenues, current

15,042

13,859

Total current liabilities

83,145

80,183

Total current liabilities

Long-term debt, net of debt issuance costs

134,977

134,584

Deferred tax liabilities

468

466

Deferred revenues, non-current

618

324

Deferred tax liabilities

Leases, non-current

28,374

29,637

Other non-current liabilities

2,324

3,933

Leases, non-current

Other liabilities, non-current

Total liabilities

249,906

249,127

Commitments and contingencies:

Series B Non-Convertible Perpetual Preferred Stock, $0.0001 par value; 150 shares authorized, 71 and 71 shares issued and outstanding at March 31, 2023 and December 31, 2022, respectively

68,348

Series B Non-Convertible Perpetual Preferred Stock, $0.0001 par value; 150 shares authorized, 61 and 61 shares issued and outstanding at March 31, 2024 and December 31, 2023, respectively

Redeemable noncontrolling interest

12,500

Stockholders’ equity:

Common stock, $0.0001 par value; 150,000 shares authorized, 93,547 and 90,853 issued and outstanding at March 31, 2023 and December 31, 2022, respectively

Stockholders’ equity:

Common stock, $0.0001 par value; 16,667 shares authorized, 10,315 and 10,314 issued and outstanding at March 31, 2024 and December 31, 2023, respectively

Additional paid-in capital

487,673

488,848

Accumulated other comprehensive loss

(39,561)

(44,131)

Accumulated other comprehensive loss

Accumulated deficit

(387,546)

(376,629)

Total stockholders’ equity

60,575

68,097

Total stockholders’ equity

Total liabilities and stockholders’ equity

391,329

398,072

Total liabilities and stockholders’ equity

See accompanying notes to condensed consolidated financial statements.

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SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited) (In thousands, except per share data)

Three Months Ended March 31,

2024

Three Months Ended March 31,

Net revenues

2023

2022

Net revenues

57,708

65,866

Costs and expenses:

Cost of revenues1

20,381

24,839

Research and development

14,735

15,791

Research and development

Selling, general and administrative

18,309

17,897

Restructuring charges

345

685

Restructuring charges

Depreciation and amortization

7,520

8,034

Total costs and expenses

61,290

67,246

Loss from operations

(3,582)

(1,380)

Total costs and expenses

Income (loss) from operations

Interest income

Interest expense

(3,454)

(3,325)

Interest expense

Other (expense) income, net

(2,931)

1,704

Other income (expense), net

Loss from operations, before taxes

(9,872)

(2,909)

Other income (expense), net

Income (loss) from continuing operations, before taxes

Provision for income taxes

Net income (loss) from continuing operations

Discontinued operations (Note 4):

Loss from discontinued operations, before taxes

Provision for income taxes

(1,059)

(128)

Provision for income taxes

Net loss

(10,931)

(3,037)

Net income (loss) attributable to redeemable noncontrolling interests

(115)

Provision for income taxes

Net loss from discontinued operations

Net income (loss)

Net (loss) income attributable to redeemable noncontrolling interests

Preferred stock dividend

(2,474)

(2,438)

Net loss attributable to Synchronoss

(13,391)

(5,590)

Preferred stock dividend

Net income (loss) attributable to Synchronoss

Earnings (loss) per share:

Basic

(0.15)

(0.07)

Earnings (loss) per share:

Basic:

Net income (loss) from continuing operations

Net loss from discontinued operations

Basic

Diluted:

Net income (loss) from continuing operations

Net loss from discontinued operations

Diluted

(0.15)

(0.07)

Weighted-average common shares outstanding:

Basic

86,501

85,866

Diluted

86,501

85,866

Diluted

1 Cost of revenues excludes depreciation and amortization which are shown separately.

See accompanying notes to condensed consolidated financial statements.

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SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME

(Unaudited) (In thousands)

Three Months Ended March 31,
2023 2022
Net loss $ (10,931) $ (3,037)
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustments 4,570 (3,159)
Net income on inter-company foreign currency transactions — 18
Total other comprehensive income (loss) 4,570 (3,141)
Comprehensive loss (6,361) (6,178)
Comprehensive income (loss) attributable to redeemable noncontrolling interests 14 (115)
Comprehensive loss attributable to Synchronoss $ (6,347) $ (6,293)


	Three Months Ended March 31,
		2024		2023
Net income (loss)		$	4,475	$	(10,931)
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments		(6,109)		4,570



Comprehensive loss		(1,634)		(6,361)
Comprehensive (loss) income attributable to redeemable noncontrolling interests		(5)		14
Comprehensive loss attributable to Synchronoss		$	(1,639)	$	(6,347)

See accompanying notes to condensed consolidated financial statements.

Table of Contents

SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited) (In thousands)


		Three Months Ended March 31, 2023
		Common Stock
		Shares	Par Value		Additional Paid-In Capital		Accumulated Other Comprehensive Income (Loss)		Accumulated deficit		Total Stockholders' Equity
Balance at December 31, 2022		90,853	$	9	$	488,848	$	(44,131)	$	(376,629)	$	68,097
		Three Months Ended March 31, 2024
		Three Months Ended March 31, 2024
		Three Months Ended March 31, 2024
	Common Stock
		Shares
		Shares
		Shares											Par Value	Additional Paid-In Capital	Accumulated Other Comprehensive (Loss) Income	Accumulated deficit	Total Stockholders' Equity
Balance at December 31, 2023
Stock based compensation	Stock based compensation	—	—		1,314		—		—		1,314
Issuance of restricted stock	Issuance of restricted stock	2,695	—		—		—		—		—

Preferred stock dividend
Preferred stock dividend
Preferred stock dividend	Preferred stock dividend	—	—		(2,474)		—		—		(2,474)

Shares withheld for taxes in connection with issuance of restricted stock		(1)	—		(1)		—		—		(1)

Net income (loss) attributable to Synchronoss		—	—		—		—		(10,931)		(10,931)

Net income (loss)

Net income (loss)

Net income (loss)
Non-controlling interest	Non-controlling interest	—	—		(14)		—		14		—
Total other comprehensive income (loss)	Total other comprehensive income (loss)	—	—		—		4,570		—		4,570

Balance at March 31, 2023		93,547	$	9	$	487,673	$	(39,561)	$	(387,546)	$	60,575
Balance at March 31, 2024

Balance at March 31, 2024

Balance at March 31, 2024


		Three Months Ended March 31, 2022
		Common Stock
		Shares	Par Value		Additional Paid-In Capital		Accumulated Other Comprehensive Income (Loss)		Accumulated deficit		Total Stockholders' Equity
Balance at December 31, 2021		88,305	$	9	$	492,512	$	(32,985)	$	(368,713)	$	90,823
		Three Months Ended March 31, 2023
		Three Months Ended March 31, 2023
		Three Months Ended March 31, 2023
	Common Stock
		Shares
		Shares
		Shares											Par Value	Additional Paid-In Capital	Accumulated Other Comprehensive (Loss) Income	Accumulated deficit	Total Stockholders' Equity
Balance at December 31, 2022
Stock based compensation	Stock based compensation	—	—		1,777		—		—		1,777
Issuance of restricted stock	Issuance of restricted stock	(61)	—		—		—		—		—

Preferred stock dividend
Preferred stock dividend
Preferred stock dividend	Preferred stock dividend	—	—		(2,438)		—		—		(2,438)

Shares withheld for taxes in connection with issuance of restricted stock

Net income (loss) attributable to Synchronoss		—	—		—		—		(3,037)		(3,037)

Shares withheld for taxes in connection with issuance of restricted stock

Shares withheld for taxes in connection with issuance of restricted stock

Net loss

Net loss

Net loss
Non-controlling interest	Non-controlling interest	—	—		115		—		(115)		—
Total other comprehensive income (loss)	Total other comprehensive income (loss)	—	—		—		(3,141)		—		(3,141)

Balance at March 31, 2022		88,244	$	9	$	491,966	$	(36,126)	$	(371,865)	$	83,984
Balance at March 31, 2023

Balance at March 31, 2023

Balance at March 31, 2023

See accompanying notes to condensed consolidated financial statements.

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SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited) (In thousands)


	Three Months Ended March 31,
	2024		2023
Operating activities:
Net income (loss) from continuing operations	$	4,475	$	(8,589)
Net loss from discontinued operations	—		(2,342)



Adjustments to reconcile net income (loss) to net cash from operating activities:
Depreciation and amortization	4,359		7,520



Amortization of debt issuance costs	408		370










Amortization of bond discount	26		23



Stock-based compensation	1,110		1,739



Other, net	(3,950)		2,786
Changes in operating assets and liabilities:
Accounts receivable, net	918		(845)
Prepaid expenses and other current assets	1,627		13
Accounts payable	(1,149)		(2,348)
Accrued expenses	(6,158)		3,457

Other assets	(5)		221
Deferred revenues	(422)		1,365
Other liabilities	(712)		(2,075)

Net cash provided by operating activities	527		1,295

Investing activities:
Purchases of fixed assets	(517)		(876)
Additions to capitalized software	(3,286)		(4,594)











Net cash used in investing activities	(3,803)		(5,470)

Financing activities:

Taxes paid on withholding shares	—		(1)









Drawdown on A/R Facility	3,000		—
Repayment of A/R Facility	(3,000)		—






Series B Preferred dividend paid in cash	(2,129)		(2,298)



Net cash used in financing activities	(2,129)		(2,299)

Effect of exchange rate changes on cash	(67)		113

Net decrease in cash and cash equivalents	(5,472)		(6,361)
Beginning cash and cash equivalents of continuing operations	24,572		18,310
Beginning cash and cash equivalents of discontinued operations	—		3,611
Beginning cash and cash equivalents	24,572		21,921
Ending cash and cash equivalents of continuing operations	19,100		12,921
Ending cash and cash equivalents of discontinued operations	—		2,639
Ending cash and cash equivalents	$	19,100	$	15,560

Three Months Ended March 31,
2023 2022
Operating activities:
Net loss from continuing operations $ (10,931) $ (3,037)
Adjustments to reconcile net income (loss) to net cash used in operating activities:
Depreciation and amortization 7,520 8,034
Amortization of debt issuance costs 370 335
Loss on disposals of fixed assets 24 —
Amortization of bond discount 23 22
Deferred income taxes — (11)
Stock-based compensation 1,739 1,927
Operating lease impairment, net (3) 443
Changes in operating assets and liabilities:
Accounts receivable, net (845) (703)
Prepaid expenses and other current assets 13 (3,969)
Accounts payable (2,348) 1,019
Accrued expenses 3,457 (2,356)
Deferred revenues 1,365 (2,617)
Other liabilities 911 (1,780)
Net cash provided by (used in) operating activities 1,295 (2,693)
Investing activities:
Purchases of fixed assets (876) (154)
Additions to capitalized software (4,594) (5,245)
Net cash used in investing activities (5,470) (5,399)
Financing activities:
Taxes paid on withholding shares (1) —
Series B Preferred dividend paid in cash (2,298) (1,781)
Net cash used in financing activities (2,299) (1,781)
Effect of exchange rate changes on cash 113 96
Net decrease in cash and cash equivalents (6,361) (9,777)
Cash and cash equivalents, beginning of period 21,921 31,504
Cash and cash equivalents, end of period $ 15,560 $ 21,727

See accompanying notes to condensed consolidated financial statements.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Note 1. Description of Business

General

Synchronoss Technologies, Inc. (“Synchronoss” or the “Company”) is a leading provider of white label cloud ~~messaging, digital~~software and ~~network management solutions~~services that enable our customers to keep subscribers, systems, networks and content in sync.

Our Synchronoss Personal CloudTM platform is specifically designed to support smartphones, tablets, desktops computers, ~~laptops, wearables for health~~ and ~~wellness, cameras, TVs, security cameras, routers, as well as connected automobiles and homes.~~laptops.

Synchronoss’ Messaging platform ~~powers~~(Owned and operated through October 31, 2023) had powered mobile messaging and mailboxes for hundreds of millions of telecommunication subscribers. Our Advanced Messaging platform ishad been a powerful, secure, intelligent, white label messaging platform that ~~expands~~expanded capabilities for communications service provider and multi-service providers to offer P2P messaging via Rich Communications Services (“RCS”). Our Mobile Messaging Platform (“MMP”) ~~is poised to provide~~provided a single standard ecosystem for onboarding and management to brands, advertisers and message wholesalers.

The Synchronoss NetworkX ~~(formerly Digital)~~(Owned and operated through October 31, 2023) products ~~provide~~had provided operators with the tools and software to design their physical network, ~~streamline~~streamlined their infrastructure purchases, and ~~manage~~managed and ~~optimize~~optimized comprehensive network expenses for leading top tier carriers around the globe.

On October 31, 2023, Synchronoss Technologies, Inc. entered into an Asset Purchase Agreement with Lumine Group Software Solutions (Ireland) Limited, pursuant to which the Company sold its Messaging and NetworkX businesses. This transaction represented a strategic shift designed to maximize shareholder value and allow the Company to solely focus on providing cloud-centric solutions. In connection with the sale transaction, the Company determined its Messaging and NetworkX Businesses qualified for discontinued operations accounting treatment in accordance with ASC 205-20. Accordingly, the operating results of, and costs to separate the Messaging and NetworkX businesses are reported in Net loss from discontinued operations, net of taxes in the Consolidated Statements of Operations for prior periods presented. There were no assets and liabilities related to discontinued operations as of March 31, 2024 and December 31, 2023, as all balances were transferred to Lumine Group upon sale. The notes to the financial statements have been adjusted on a retrospective basis. For additional information, see Note 4. Divestitures and Discontinued Operationsof the Notes to Consolidated Financial Statements in Item 1 of this Form 10-Q.

Note 2. Basis of Presentation and Consolidation

Basis of Presentation and Consolidation

The accompanying interim unaudited condensed consolidated financial statements have been prepared by Synchronoss and in the opinion of management, include all adjustments necessary for a fair presentation of the Company’s financial position, results of operations and cash flows for the interim periods. They do not include all of the information and footnotes required by U.S. generally accepted accounting principles (“GAAP”) for complete financial statements and should be read in conjunction with the Company’s audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, ~~2022.~~2023. The results of operations for the three months ended March 31, ~~2023~~2024 are not necessarily indicative of the results to be expected for the year ending December 31, ~~2023.~~2024.

The condensed consolidated financial statements include the accounts of the Company, its wholly-owned subsidiaries and variable interest entities (“VIE”) in which the Company is the primary beneficiary and entities in which the Company has a controlling interest. Investments in less than majority-owned companies in which the Company does not have a controlling

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

interest, but does have significant influence, are accounted for as equity method investments. Investments in less than majority-owned companies in which the Company does not have the ability to exert significant influence over the operating and financial policies of the investee are accounted for using the cost method. All material intercompany transactions and accounts are eliminated in consolidation.

Unless otherwise noted, tables are presented in U.S. dollars in thousands. Certain columns and rows may not add due to the use of rounded numbers. Percentages presented are calculated from the underlying numbers in thousands. Earnings per share amounts are computed independently for earnings from continuing operations, earnings from discontinued operations and net earnings. As a result, the sum of per-share amounts may not equal the total. We have reclassified certain prior year amounts to conform with current year presentation. Unless otherwise noted, all amounts and disclosures included in the Notes to Consolidated Financial Statements reflect only the Company's continuing operations except for the Consolidated Statements of Cash Flows, which are presented for the whole company for the three months ended March 31, 2023. For supplemental cash flow disclosures, see Note 4. Divestitures and Discontinued Operationsof the Notes to Consolidated Financial Statements in Item 1 of this Form 10-Q.

During the fourth quarter of 2023 there was a change in the capital structure due to a reverse stock split, which decreased the number of common shares outstanding. The Company retroactively displayed the effect of the change in the Consolidated Balance Sheets, and retroactively adjusted the computations of basic and diluted EPS for all periods presented on the Consolidated Statement of Operations. For additional information, see Note 11. Capital Structureof the Notes to Consolidated Financial Statements in Item 1 of this Form 10-Q.

For further information about the Company’s basis of presentation and consolidation or its significant accounting policies, refer to the consolidated financial statements and footnotes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, ~~2022.~~2023.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Recently Issued Accounting Standards

~~Recent accounting pronouncements~~Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update ~~2022-04~~2024-01 - ~~Liabilities—Supplier Finance Programs~~Compensation—Stock Compensation
(~~Subtopic 405-50). Disclosure~~Topic 718) - Scope Application of ~~Supplier Finance Program Obligations~~Profits Interest and Similar Awards

The amendments in this Update related to the scope application issue apply to all reporting entities that ~~use supplier finance programs~~account for profits interest awards as compensation to employees or nonemployees in ~~connection with the purchase of~~return for goods ~~and services (herein described~~or services. This Update provides specific examples to help stakeholders to determine whether a profits interest award should be accounted for as ~~buyer parties). Supplier finance programs, which also may be referred~~a share-based payment arrangement (Topic 718) or similar to ~~as reverse factoring, payables finance,~~a cash bonus or ~~structured payables arrangements, allow a buyer to offer its suppliers the option for access to payment in advance of an invoice due date, which is paid by a third-party finance provider~~profit-sharing arrangement (Topic 710, Compensation—General, or intermediary on the basis of invoices that the buyer has confirmed as valid.
The amendments in this Update require that a buyer in a supplier finance program disclose sufficient information about the program to allow a user of financial statements to understand the program’s nature, activity during the period, changes from period to period, and potential magnitude. To achieve that objective, the buyer should disclose qualitative and quantitative information about its supplier finance programs.other Topics).

The Company ~~evaluated~~continues to evaluate these changes and ~~determined that they have no~~does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

~~Date~~Planned date of adoption: January 1, 2025

Update 2023-09 - Income Taxes (Topic 740) - Improvements to Income Tax Disclosures

The amendments in this Update related to the rate reconciliation and income taxes paid disclosures improve the transparency of income tax disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction.

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2025

Update 2023-07 - Segment Reporting (Topic 280) - Improvements to Reportable Segment Disclosures

The amendments in this Update improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The amendments in this Update Requires that a public entity that has a single reportable segment provide all the disclosures required by the amendments in this Update and all existing segment disclosures in Topic 280.

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2025

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Note 3. Revenue

Disaggregation of revenue

The Company disaggregates revenue from contracts with customers into the nature of the products and services and geographical regions. The Company’s geographic regions are the Americas, Europe, the Middle East and Africa (“EMEA”), and Asia Pacific (“APAC”). The majority of the Company’s revenue is from the technology, media, and telecom (“TMT”) sector.


	Three Months Ended March 31, 2024								Three Months Ended March 31, 2023
	Cloud		NetworkX		Messaging2		Total		Cloud		NetworkX1		Messaging2		Total
Geography:
Americas	$	39,579	$	—	$	62	$	39,641	$	37,414	$	394	$	513	$	38,321
APAC	1,548		—		—		1,548		1,647		—		—		1,647
EMEA	1,776		—		—		1,776		2,017		—		—		2,017
Total	$	42,903	$	—	$	62	$	42,965	$	41,078	$	394	$	513	$	41,985

Service Line:
Professional Services	$	3,773	$	—	$	—	$	3,773	$	4,661	$	—	$	—	$	4,661
Transaction Services	—		—		—		—		127		—		—		127
Subscription Services	39,130		—		13		39,143		35,886		394		513		36,793
License	—		—		49		49		404		—		—		404
Total	$	42,903	$	—	$	62	$	42,965	$	41,078	$	394	$	513	$	41,985

_____________________________

1 Includes revenue recognized in prior periods associated with residual NetworkX contracts not included in the Asset Purchase Agreement with Lumine Group.

2 Includes revenue recognized in the current and prior periods associated with residual Messaging contracts not included in the Asset Purchase Agreement with Lumine Group.

Trade Accounts Receivable and Contract balances

The Company classifies its right to consideration in exchange for deliverables as either a receivable or a contract asset. A receivable is a right to consideration that is unconditional (i.e. only the passage of time is required before payment is due). For example, the Company recognizes a receivable for revenues related to its time and materials and transaction or volume-based contracts. The Company presents such receivables in Trade accounts receivable, net in its consolidated statements of financial position at their net estimated realizable value. The Company maintains an allowance for credit losses to provide for the estimated amount of receivables that may not be collected. The allowance is based upon an assessment of customer creditworthiness, historical payment experience, the age of outstanding receivables and other applicable factors.

A contract asset is a right to consideration that is conditional upon factors other than the passage of time. For example, the Company would record a contract asset if it records revenue on a professional services engagement but are not entitled to bill until the Company achieves specified milestones. Contract asset balance was nil and $1.2 million as of March 31, 2024 and December 31, 2023, respectively.

Amounts collected in advance of services being provided are accounted for as contract liabilities, which are presented as deferred revenue on the accompanying balance sheet and are realized with the associated revenue recognized under the contract. Nearly all of the Company's contract liabilities balance is related to services revenue, primarily subscription services contracts.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The Company’s contract assets and liabilities are reported in a net position on a customer basis at the end of each reporting period.

Significant changes in the contract liabilities balance (current and non-current) during the period are as follows:


	Contract Liabilities1
Balance at December 31, 2023	$	1,095
Revenue recognized in the period	(42,947)
Amounts billed but not initially recognized as revenue	42,508


Balance at March 31, 2024	$	656

1 Comprised of Deferred Revenue. $1.0 million of revenue recognized in the period was included in the contract liability balance at the beginning of the period.

Transaction price allocated to the remaining performance obligations

Topic 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of March 31, 2024. The Company has elected not to disclose transaction price allocated to remaining performance obligations for:

1.Contracts with an original duration of one year or less, including contracts that can be terminated for convenience without a substantive penalty;

2.Contracts for which the Company recognizes revenues based on the right to invoice for services performed;

3.Variable consideration allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation in accordance with Topic 606 Section 10-25-14(b), for which the criteria in Topic 606 Section 10-32-40 have been met. This applies to a limited number of situations where the Company is dependent upon data from a third party or where fees are highly variable.

Many of the Company’s performance obligations meet one or more of these exemptions. Specifically, the Company has excluded the following from the Company’s remaining performance obligations, all of which will be resolved in the period in which amounts are known:

•consideration for future transactions, above any contractual minimums

•consideration for success-based transactions contingent on third party data

•credits for failure to meet future service level requirements

As of March 31, 2024, the aggregate amount of transaction price allocated to remaining performance obligations, other than those meeting the exclusion criteria above, was $214.0 million, of which approximately 61.5 percent is expected to be recognized as revenues within 2 years, and the remainder thereafter.

Estimates of revenue expected to be recognized in future periods also exclude unexercised customer options to purchase services that do not represent material rights to the customer. Customer options that do not represent a material right are only accounted for in accordance with Topic 606 when the customer exercises its option to purchase additional goods or services.

Note 4. Divestitures and Discontinued Operations

Discontinued Operations

Messaging and NetworkX Businesses Sale

On October 31, 2023 (the “Closing Date”), Synchronoss Technologies, Inc. and certain of its affiliated entities (such entities, together with the Company, the “Company Group”) entered into an Asset Purchase Agreement (the “Agreement”) with

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Lumine Group Software Solutions (Ireland) Limited, a private limited company incorporated under the laws of Ireland, Lumine Group UK Holdco Ltd, Incognito Software Systems Inc., Lumine Group US Holdco, Inc., Lumine Group Australia Holdco Pty Ltd, Openwave Messaging (Ireland) Limited, Razersight Software Solutions Ireland Limited, Spatial Software Solutions Ireland Limited, Razorsight Software Solutions US Inc., and Openwave Messaging US Inc. (such entities, the “Buyer”), pursuant to which the Company Group sold its Messaging and NetworkX businesses (the “Messaging and NetworkX Businesses”) to Buyer (the “Transaction”) for a total purchase price of up to $41,800,000 (the “Purchase Price”), and Buyer assumed certain liabilities of the Messaging and Digital Businesses. Lumine Group Inc., the parent entity of Lumine Group Software Solutions (Ireland) Limited, guaranteed certain obligations of Buyer under the Agreement pursuant to a separate Limited Guaranty, by and between Lumine Group Inc. and the Company, dated as of the date of the Agreement. The Purchase Price, which is subject to set-off rights in certain circumstances and certain adjustments, is payable as follows: (i) $31,300,000 (as adjusted) was paid in cash to the Company on the Closing Date, (ii) an additional $7,200,000 was deposited by Buyer into an escrow account on the Closing Date (which amount will remain in escrow until reconciliation of a net tangible asset adjustment), with any amounts in such escrow account to be released from escrow to either Buyer or the Company, based on whether such reconciliation indicates a deficit or a surplus in net tangible assets relative to a negotiated target amount, following such reconciliation process, which could take in excess of 150 days following the Closing Date for the initial portion of the net tangible asset reconciliation and 300 days or more following the Closing Date for reconciliation of certain specified assets to be completed, (iii) an additional $300,000 in cash (which amount was not deposited into an escrow account) may become payable to the Company in accordance with the terms of the Agreement in the event that the voluntary disclosure process with respect to certain sales tax matters related to the Messaging and NetworkX Businesses are resolved by the Company within 9 months following the Closing Date, and (iv) an additional amount of up to $3,000,000 in cash (which amount was not deposited into an escrow account) may become payable to the Company as an earn-out based on the achievement of specified gross revenue targets for the Messaging and NetworkX Businesses in fiscal year 2023. Pursuant to the Certificate of Designations of the Series B Perpetual Non-Convertible Preferred Stock, on November 3, 2023 the Company redeemed 9,874 shares of its outstanding Series B Preferred Stock by using $10,000,000 of the Purchase Price, of which $9.9 million was related to principal and $0.1 million was related to accrued dividend.

This transaction represents a strategic shift designed to maximize shareholder value and allow the Company to solely focus on providing cloud-centric solutions. In connection with the sale transaction, the Company determined its Messaging and NetworkX Businesses qualified for discontinued operations accounting treatment in accordance with ASC 205-20. During the fourth quarter of 2023 the Company allocated $28.6 million goodwill to the transaction using level 3 estimates, and recognized a loss on divestiture of $16.4 million reported in Loss on divestiture in the Consolidated Statements of Operations. The Company received $31.3 million in cash proceeds from the sale of Messaging and NetworkX, which was offset by $0.4 million of assumed transaction expenses and $7.2 million of operating cash on the divested entities. Total consideration for the sale also included $1.5 million of estimated deferred consideration, in addition to the cash received in the fourth quarter of 2023.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The following tables set forth details of net income from discontinued operations for the three months ended March 31, 2024 and 2023, related to Messaging and NetworkX Businesses sale.


	Three Months Ended March 31,
		2024		2023

Net revenues		$	—	$	15,723
Costs and expenses:
Cost of revenues*		—		9,421
Research and development		—		1,991
Selling, general and administrative		—		2,343
Restructuring charges		—		3
Depreciation and amortization		—		3,588
Total costs and expenses		—		17,346
Loss from operations		—		(1,623)
Interest income		—		1


Other expense, net		—		44

Loss from operations, before taxes		—		(1,578)

Provision for income taxes		—		(764)
Net loss		$	—	$	(2,342)

_____________________________

1 Cost of revenues excludes depreciation and amortization which are shown separately.

There were no assets and liabilities related to discontinued operations as of March 31, 2024 and December 31, 2023, as all balances were transferred to Lumine Group upon sale.

The following table summarizes the significant non-cash items and capital expenditures of the discontinued operations that are included in the consolidated statements of cash flows for the three months ended March 31, 2024 and 2023:


	Three Months Ended March 31,
	2024		2023
Operating activities:
Depreciation and amortization	$	—	$	3,588
Stock-based compensation	—		280

Investing activities:
Additions to capitalized software	$	—	$	(1,305)

Divestitures

Digital Experience Platform and Activation Solutions Sale

On March 7, 2022, Synchronoss Technologies, Inc. and iQmetrix Global Ltd. (“iQmetrix ”), entered into an Asset Purchase Agreement, pursuant to which Synchronoss has agreed to sell its Digital Experience Platform and activation solutions (the “DXP Business”) to iQmetrix for up to a total purchase price of $14 million. The purchase price is payable as follows: (i) $7.5 million on the closing date of the Transaction, (ii) $0.5 million deposited into an escrow account on the Closing Date, (iii) $1 million paid twelve (12) months from the Closing Date, and (iv) $5 million that may be payable as an earn-out.

This transaction closed on May 11, 2022. The Company received the $7.5 million cash payment on the transaction close date. The Company received the $0.5 million payment in escrow during the third quarter of 2022 in accordance with the terms of the Asset Purchase Agreement. The remaining $1 million escrow payment ~~was recorded into other current assets. This consideration is~~has not ~~contingent on any further actions.~~been received by the Company in accordance with the agreement. As of December 31, 2023 the Company fully reserved for the asset and related receivables

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The Company determined the fair value of the earn-out provision was $3.6 million of which $3.0 million was recorded as an other current asset and the remaining portion was recorded as non-current other asset. In the fourth quarter of fiscal 2022, iQmetrix and the Company agreed that the required performance conditions were not met. This resulted in a write-off of the asset recorded within the Selling, general and administrative expenses line item on the ~~income statement.~~Consolidated Statements of Income, and is pursuing collection of the payment.

The book value of the divested intangible assets associated with the DXP Business was $2.3 million. For the goodwill allocation, the fair value of the core reporting unit was estimated using a combination of the income approach, which incorporates the use of the discounted cash flow method, and the market approach, which incorporates the use of earnings and revenue multiples based on market data. Based on the fair value of the core reporting unit and the aggregate consideration received in the transaction, the Company determined the attributable fair value of goodwill to the DXP Business was $7.6 million. The transaction resulted in a $2.5 million gain for the year ended December 31, 2022.

Note 5. Accounts Receivable Securitization Facility

On June 23, 2022 (the “Closing Date”), the Company and certain of its subsidiaries (together with the Company, the “Company Group”) entered into a $15 million accounts receivable securitization facility (the “A/R Facility”) with Norddeutsche Landesbank Girozentrale.

The A/R Facility transaction includes (i) Receivables Purchase Agreements (the “Receivables Purchase Agreements”) dated as of the Closing Date, among the Company, as initial servicer, SN Technologies, LLC, a wholly owned special purpose subsidiary of the Company (“SN Technologies”), as seller, Norddeutsche Landesbank Girozentrale, as administrative agent (the

~~Table of Content~~

~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

~~“Administrative~~ “Administrative Agent”), and the purchasers party thereto, the group agents party thereto and the originators party thereto; (ii) Purchase and Sale Agreements (the “Purchase and Sale Agreements”) dated as of the Closing Date, between the Company Group, as originators (the “Originators”), and SN Technologies, as purchaser; (iii) the Administration Agreement (the “Administration Agreement”) dated as of the Closing Date, between the Company, as servicer, and Finacity Corporation, as administrator; and (iv) the Performance Guaranty (the “Performance Guaranty”) dated as of the Closing Date made by the Company in favor of the Administrative Agent.

Pursuant to the Purchase and Sale Agreements, the Originators will sell existing and future accounts receivable ~~[and~~(and related ~~assets]~~assets) (the “Receivables”) to SN Technologies in exchange for cash and/or subordinated notes. The Originators and SN Technologies intend the transactions contemplated by the Purchase and Sale Agreements to be true sales to SN Technologies by the respective Originators. Pursuant to the Receivables Purchase Agreement, SN Technologies will in turn grant an undivided security interest to the Administrative Agent in the Receivables in exchange for a credit facility permitting borrowings of up to $15 million outstanding from time to time. Yield is payable to the Administrative Agent under the Receivables Purchase Agreements at a variable rate based on the Norddeutsche Landesbank Girozentrale’s Hanover funding rate plus a 2.35% margin. The ~~Company pays a~~Company’s commitment fee ~~that~~ shall equal 0.85% per annum on the average daily unused outstanding capital. Pursuant to the Performance Guaranty, the Company guarantees the performance of the Originators of their obligations under the Purchase and Sale Agreements.

The Company has not agreed to guarantee any obligations of SN Technologies or the collection of any of the receivables and will not be responsible for any obligations to the extent the failure to perform such obligations by the Company or any Originators results from receivables being uncollectible on account of the insolvency, bankruptcy or lack of creditworthiness or other financial inability to pay of the related obligor.

Unless earlier terminated or subsequently extended pursuant to the terms of the Receivables Purchase Agreement, the A/R Facility will expire on June 23, 2025.

The foregoing description of the A/R Facility and the respective transactions contemplated thereby does not purport to be complete and is qualified in its entirety by reference to the full text of the Receivables Purchase Agreements, Purchase and Sale Agreements, Administration Agreement and Performance Guaranty, copies of which are filed as Exhibits 10.1, 10.2, 10.3 and 10.4, respectively, on Form 8-K filed with Securities and Exchange Commission on June 23, 2022.

~~The Company has not drawn on the A/R Facility as of March 31, 2023.~~

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

~~3. Revenue~~

~~Disaggregation of revenue~~

Three Months Ended March 31, 2023 Three Months Ended March 31, 2022
Cloud NetworkX Messaging Total Cloud NetworkX Messaging Total
Geography:
Americas $ 37,414 $ 6,353 $ 1,994 $ 45,761 $ 39,715 $ 10,455 $ 2,692 $ 52,862
APAC 1,647 792 4,915 7,354 56 759 6,816 7,631
EMEA 2,017 — 2,576 4,593 1,730 950 2,693 5,373
Total $ 41,078 $ 7,145 $ 9,485 $ 57,708 $ 41,501 $ 12,164 $ 12,201 $ 65,866
Service Line:
Professional Services $ 4,661 $ 346 $ 1,691 $ 6,698 $ 3,354 $ 1,636 $ 3,141 $ 8,131
Transaction Services 127 853 — 980 336 1,028 23 1,387
Subscription Services 35,886 5,350 7,768 49,004 37,811 8,210 8,515 54,536
License 404 596 26 1,026 — 1,290 522 1,812
Total $ 41,078 $ 7,145 $ 9,485 $ 57,708 $ 41,501 $ 12,164 $ 12,201 $ 65,866

~~Trade Accounts Receivable and Contract balances~~

The Company classifies its right to consideration in exchange for deliverables as either a receivable or a contract asset. A receivable is a right to consideration that is unconditional (i.e. only the passage of time is required before payment is due). For example, the Company recognizes a receivable for revenues related to its time and materials and transaction or volume-based contracts. The Company presents such receivables in Trade accounts receivable, net in its Condensed Consolidated Statements of Financial Position at their net estimated realizable value. The Company maintains an allowance for credit losses to provide for the estimated amount of receivables that may not be collected. The allowance is based upon an assessment of customer creditworthiness, historical payment experience, the age of outstanding receivables and other economic indicators.

Amounts collected in advance of services being provided are accounted for as contract liabilities, which are presented as deferred revenue on the accompanying Condensed Consolidated Balance Sheets and are realized with the associated revenue recognized under the contract. Nearly all of the Company's contract liabilities balance is related to services revenue, primarily subscription services contracts.

~~The Company’s contract assets and liabilities are reported in a net position on a customer basis at the end of each reporting period.~~

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

~~Significant changes~~The Company drew $3.0 million on the A/R Facility on February 23, 2024, and had repaid the balance in full on March 28, 2024. The interest associated with the draw and repayment was not material for the period. The drawdown and subsequent repayment of the A/R Facility represent financing activities, as reported in the ~~contract liabilities balance (current and non-current) during the period are as follows:~~


	~~Contract Liabilities~~1
~~Balance - January 1, 2023~~	$	~~14,183~~
~~Revenue recognized in the period~~	~~(57,628)~~
~~Amounts billed but not recognized as revenue~~	~~59,105~~


~~Balance - March 31, 2023~~	$	~~15,660~~

1 ~~Comprised~~Statement of ~~Deferred Revenue.~~ ~~$10.8 million~~ ~~of revenue recognized in the period was included in the contract liability balance at the beginning of the period.~~

~~Transaction price allocated to the remaining performance obligations~~

Topic 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of March 31, 2023. The Company has elected not to disclose transaction price allocated to remaining performance obligations for:

1.~~Contracts with an original duration of one year or less, including contracts that can be terminated for convenience without a substantive penalty;~~

2.~~Contracts for which the Company recognizes revenues based on the right to invoice for services performed;~~

•~~consideration for future transactions, above any contractual minimums~~

•~~consideration for success-based transactions contingent on third party data~~

•~~credits for failure to meet future service level requirements~~

Cash Flows. As of March 31, ~~2023, the aggregate amount of transaction price allocated to remaining performance obligations, other than those meeting the exclusion criteria above, was $104.5~~2024 approximately $4.7 million of ~~which approximately 95.0 percent is expected~~the Company’s receivables are held by SN Technologies. As of March 31, 2024 there were no outstanding borrowings against the A/R facility and $3.8 million was available for the Company to ~~be recognized as revenues within 2 years, and~~draw under the ~~remainder thereafter.~~

4.Note 6. Fair Value Measurements

In accordance with accounting principles generally accepted in the United States, fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. A three-level hierarchy prioritizes the inputs used to measure fair value as follows:

•Level 1 - Observable inputs - quoted prices in active markets for identical assets and liabilities;

•Level 2 - Observable inputs other than the quoted prices in active markets for identical assets and liabilities includes quoted prices for similar instruments, quoted prices for identical or similar instruments in inactive markets, and amounts derived from valuation models where all significant inputs are observable in active markets; and

•Level 3 - Unobservable inputs - includes amounts derived from valuation models where one or more significant inputs are unobservable and require the Company to develop relevant assumptions.

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

The Company had $19.1 million and $24.6 million of cash and cash equivalents as of March 31, 2024 and December 31, 2023, respectively. The company had nil and $12.5 million in money market accounts, measured as Level 1 inputs as of March 31, 2024 and December 31, 2023, respectively.

~~The following is a summary of assets, liabilities and redeemable noncontrolling interests and their related classifications under the fair value hierarchy:~~

March 31, 2023
Total (Level 1) (Level 2) (Level 3)
Assets
Cash and cash equivalents $ 15,560 $ 15,560 $ — $ —
Total assets $ 15,560 $ 15,560 $ — $ —
Temporary equity
Redeemable noncontrolling interests1
$ 12,500 $ — $ — $ 12,500
Total temporary equity $ 12,500 $ — $ — $ 12,500

December 31, 2022
Total (Level 1) (Level 2) (Level 3)
Assets
Cash and cash equivalents $ 21,921 $ 21,921 $ — $ —
Total assets $ 21,921 $ 21,921 $ — $ —
Temporary Equity
Redeemable noncontrolling interests1
$ 12,500 $ — $ — $ 12,500
Total temporary equity $ 12,500 $ — $ — $ 12,500

1 ~~Put arrangements held by the noncontrolling interests in certain of the Company’s joint venture.~~Note 7. Note Receivable

~~Redeemable Noncontrolling Interests~~Sequential Technology International, LLC

~~The redeemable noncontrolling interests recorded at fair value are put arrangements held by~~During the ~~noncontrolling interests~~second quarter of 2020, the Company entered into an agreement with Sequential Technology International, LLC (“STIN”)and AP Capital Holdings II, LLC (“APC”) to divest its remaining equity interest in STIN as well as settle its paid-in-kind purchase money note (“PIK note”) and certain amounts due as of ~~the Company’s joint ventures. The Company recognizes changes~~December 31, 2019 in ~~the redemption value immediately as they occur and adjusts~~consideration for a $9.0 million secured promissory note (the “Note”). As of December 31, 2022, the carrying value of the ~~noncontrolling interest to~~Note after the ~~greater~~consideration of the ~~estimated redemption value, which approximates fair value, at~~allowance for credit loss was approximately $4.8 million. The Company determined the ~~end of each reporting period or~~allowance on the ~~initial carrying amount.~~

~~The fair value of the redeemable noncontrolling interests was estimated by applying an income approach~~Note using a discounted cash flow ~~analysis. This fair~~analysis, which discounts the expected future cash flows of the asset to determine the collectible amount.

During the third quarter of 2023, the interest payment for the Note was not received by the Company from STIN. In the third quarter of 2023 the Company reassessed the collectability of the Note and determined that a full allowance for credit losses was required equal to the carrying value ~~measurement is based~~of the Note, recorded within the Selling, general and administrative expenses line item on ~~significant inputs that are not observable~~the Consolidated Statements of Operations.

During the first quarter of 2024, the Company entered into an agreement with STINand APC to amend the aforementioned promissory note and reduce the principal balance to $3.0 million, forgive outstanding accrued interest and extend the maturity date of the Note to September 2027. Certain circumstances may enable the Company to receive consideration in excess of the ~~market~~amended principal balance. In the first quarter of 2024 the Company reassessed the collectability of the note and ~~thus represents~~determined a ~~Level 3 measurement. Significant changes in~~full allowance for credit losses was required equal to the ~~underlying assumptions used to~~carrying value of the ~~redeemable noncontrolling interests could significantly increase or decrease~~note. Accordingly, the ~~fair value estimates recorded in~~modification of the ~~Condensed Consolidated Balance Sheets.~~terms of the Note had no net impact on the condensed consolidated financial statements for the quarter ended March 31, 2024.

5.Note 8. Leases

The Company has entered into contracts with third parties to lease a variety of assets, including certain real estate, equipment, automobiles and other assets. The Company’s leases frequently allow for lease payments that could vary based on factors such as inflation or the degree of utilization of the underlying asset. For example, certain of the Company’s real estate leases could require us to make payments that vary based on common area maintenance charges, insurance and other charges. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The Company is party to certain sublease arrangements, primarily related to the Company’s real estate leases, where it acts as the lessee and intermediate lessor.

~~The Company reflects finance~~Assets under operating leases ~~as a component of~~are included in Operating lease right-of-use assets, with the related short term liabilities included in Accrued expenses and long term portion included in Leases, non-current on the ~~Condensed~~ Consolidated Balance ~~Sheet. The~~Sheets.

Assets under finance leases ~~were not material for~~are included in Property, plant and equipment, net, with the ~~period ended March 31, 2023.~~related short term liabilities included in Accrued Expenses and long term portion in Leases, non-current on the Consolidated Balance Sheets.

Operating lease costs are recognized on a straight-line basis over the lease terms. Finance lease assets are amortized on a straight-line basis over the shorter of the estimated useful lives of the assets or the lease terms.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The following table presents information about the Company's Right of Use (ROU) assets and lease liabilities:

March 31, 2023

December 31, 2022

ROU assets:

March 31, 2024

December 31, 2023

Operating lease assets:

Non-current operating lease ROU assets

20,033

20,863

Non-current operating lease ROU assets

Finance lease assets:

Equipment, net

Operating lease liabilities:

Current operating lease liabilities1

5,673

5,497

Non-current operating lease liabilities

27,857

29,222

Operating lease liabilities:

Lease liabilities, current1

Lease liabilities, non-current

Total operating lease liabilities

33,530

34,719

Finance lease liabilities:

Lease liabilities, current

Lease liabilities, non-current

Total finance lease liabilities

1 Amounts are included in Accrued Expenses on the Condensed Consolidated Balance ~~Sheet~~.Sheet.

The following table presents information about lease expense and sublease income:

Three Months Ended March 31,

2024

Finance leases:

Interest expense

Depreciation expense

Total finance leases

Three Months Ended March 31,

Operating leases:

2023

2022

Operating leases:

Operating lease cost1

1,617

2,042

Other lease costs and income:

Variable lease costs1

349

435

Operating lease impairments, net1

(3)

443

Operating lease impairments, net1

Sublease income1

(716)

(646)

Sublease income1

Total operating leases

Total net lease cost

1,247

2,274

1 Amounts are included in Cost of revenues, Selling, general and administrative and/or Research and development based on the function that the underlying leased asset supports which are reflected in the Condensed Consolidated Statements of Operations.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The following table provides the undiscounted amount of future cash flows included in our lease liabilities at March 31, ~~2023~~2024 for each of the five years subsequent to December 31, ~~2022~~2023 and thereafter, as well as a reconciliation of such undiscounted cash flows to our lease liabilities at March 31, ~~2023:~~2024:


Year			Operating Leases
2023			$	6,032
		Operating Leases			Operating Leases	Finance Leases
2024	2024		8,192
2025	2025		8,042
2026	2026		7,881
2027	2027		6,205
Thereafter			4,275
2028

Total future lease payments
Total future lease payments
Total future lease payments	Total future lease payments		40,627
Less: amount representing interest	Less: amount representing interest		(7,097)
Present value of future lease payments (lease liability)	Present value of future lease payments (lease liability)		$	33,530

The following table provides the weighted-average remaining lease term and weighted-average discount rates for our leases:

March 31, 2023 December 31, 2022
Operating Leases:
Weighted-average remaining lease term (years), weighted based on lease liability balances 5.07 5.31
Weighted-average discount rate (percentages), weighted based on the remaining balance of lease payments 8.0% 8.0%


	March 31, 2024	December 31, 2023
Weighted-average remaining lease term (years), weighted based on lease liability balances:
Finance leases	2.08	2.19

Operating leases	4.17	4.40

Weighted-average discount rate (percentages), weighted based on the remaining balance of lease payments:
Finance leases	9.6%	9.3%
Operating leases	8.0%	8.0%

The following table provides certain cash flow and supplemental noncash information related to our lease liabilities:

Three Months Ended March 31,
2023 2022
Operating Leases:
Cash paid for amounts included in the measurement of lease liabilities $ 1,997 $ 2,603

~~6. Loan Receivable~~

~~Sequential Technology International, LLC~~

During the second quarter of 2020, the Company entered into an agreement with Sequential Technology International, LLC (“STIN”) and AP Capital Holdings II, LLC (“APC”) to divest its remaining equity interest in STIN as well as settle its paid-in-kind purchase money note (“PIK note”) and certain amounts due as of December 31, 2019 in consideration for a $9.0 million secured promissory note (the “Note”), which includes contingent consideration of up to $16.0 million. The Note has an 8% interest rate and the maturity date is April 27, 2025. As of ~~March 31, 2023 and December 31, 2022, th~~e carrying value of the Note after the consideration of the allowance for credit loss was approximately $4.8 million. The Company determined the allowance on the Note using a discounted cash flow analysis, which discounts the expected future cash flows of the asset to determine the collectible amount.

~~In accordance with the terms of the agreement, STIN has made the required payments to the Company as of March 31, 2023.~~


	Three Months Ended March 31,
	2024		2023
Cash paid for amounts included in the measurement of lease liabilities:
Finance leases	$	186	$	134
Operating leases	1,961		1,997

Lease liabilities arising from obtaining right-of-use assets:
Finance leases	$	105	$	294

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

7.Note 9. Debt

Offering of Senior Notes

On June 30, 2021, the Company closed its underwritten public offering of $120.0 million aggregate principal amount of 8.375% senior notes due 2026 at a par value of $25.00 per senior note (the “Senior Notes”). The offering was conducted pursuant to an underwriting agreement (the “Notes Underwriting Agreement”) dated June 25, 2021, by and among the Company and B. Riley Securities, Inc., as representative of the several underwriters (the “Notes Underwriters”). At the closing, the Company issued $125.0 million aggregate principal amount of Senior Notes, inclusive of $5.0 million aggregate principal amount of Senior Notes issued pursuant to the full exercise of the Notes Underwriters’ option to purchase additional Senior Notes.

The Notes Underwriting Agreement contains customary representations, warranties and covenants of the Company, customary conditions to closing, indemnification obligations of the Company and the Notes Underwriters, including for liabilities under the Securities Act, other obligations of the parties and termination provisions.

On June 30, 2021, the Company entered into an indenture (the “Base Indenture”) and a supplemental indenture (the “First Supplemental Indenture” and, together with the Base Indenture, the “Indenture”) with The Bank of New York Mellon Trust Company National Association, as trustee (the “Trustee”), between the Company and the Trustee. The Indenture establishes the form and provides for the issuance of the Senior Notes.

The Senior Notes are senior unsecured obligations of the Company and rank equally in right of payment with all of the Company’s existing and future senior unsecured and unsubordinated indebtedness. The Senior Notes are effectively subordinated in right of payment to all of the Company’s existing and future secured indebtedness to the extent of the value of the assets securing such indebtedness and structurally subordinated to all existing and future indebtedness of the Company’s subsidiaries, including trade payables. The Senior Notes bear interest at the rate of 8.375% per annum. Interest on the Senior Notes is payable quarterly in arrears on January 31, April 30, July 31 and October 31 of each year, commencing on July 31, 2021. The Senior Notes will mature on June 30, 2026, unless redeemed prior to maturity.

The Company may, at its option, at any time and from time to time, redeem the Senior Notes for cash in whole or in part (i) on or after June 30, 2022 and prior to June 30, 2023, at a price equal to $25.75 per Senior Note, plus accrued and unpaid interest to, but excluding, the date of redemption, (ii) on or after June 30, 2023 and prior to June 30, 2024, at a price equal to $25.50 per Senior Note, plus accrued and unpaid interest to, but excluding, the date of redemption, (iii) on or after June 30, 2024 and prior to June 30, 2025, at a price equal to $25.25 per Senior Note, plus accrued and unpaid interest to, but excluding, the date of redemption, and (iv) on or after June 30, 2025 and prior to maturity, at a price equal to 100% of their principal amount, plus accrued and unpaid interest to, but excluding, the date of redemption. On and after any redemption date, interest will cease to accrue on the redeemed Senior Notes.

The Company has not redeemed any of the Senior Notes as of March 31, ~~2023.~~2024.

The Indenture contains customary events of default and cure provisions. If an uncured default occurs and is continuing, the Trustee or the holders of at least 25% of the principal amount of the Senior Notes may declare the entire amount of the Senior Notes, together with accrued and unpaid interest, if any, to be immediately due and payable. In the case of an event of default involving the Company’s bankruptcy, insolvency or reorganization, the principal of, and accrued and unpaid interest on, the principal amount of the Senior Notes, together with accrued and unpaid interest, if any, will automatically, and without any declaration or other action on the part of the Trustee or the holders of the Senior Notes, become due and payable.

On October 25, 2021, the Company entered into an At Market Issuance Sales Agreement (the “Sales Agreement”) between the Company and B. Riley Securities, Inc. (the “Agent”), a related party, pursuant to which the Company may offer and sell, from time to time, up to $18.0 million of the Company’s 8.375% Senior Notes due 2026. Sales of the additional Senior Notes pursuant to the Sales Agreement, if any, may be made in transactions that are deemed to be “at the market offerings” as defined in Rule 415 under the Securities Act of 1933, as amended (the “Securities Act”). Under the Sales Agreement, the Agent will be entitled to compensation of 2.0% of the gross proceeds of all notes sold through it as the Company’s agent.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

During the fourth quarter of 2021, the Company sold an additional $16.1 million aggregate principal amount of Senior Notes pursuant to the Sales Agreement. The additional Senior Notes sold have terms identical to the initial Senior Notes and are fungible and vote together with, the initial Senior Notes. The Senior Notes are listed and trade on The Nasdaq Global Market under the symbol “SNCRL.”

The carrying amounts of the Company’s borrowings were as follows:


Senior Notes			March 31, 2023		December 31, 2022
		March 31, 2024					March 31, 2024	December 31, 2023
8.375% Senior Notes due 2026	8.375% Senior Notes due 2026		$	141,077	$	141,077
Unamortized discount and debt issuance cost1	Unamortized discount and debt issuance cost1		(6,100)		(6,493)
Carrying value of Senior Notes	Carrying value of Senior Notes		$	134,977	$	134,584

1 Debt issuance costs are deferred and amortized into interest expense using the effective interest method.

Fair value of Debt

The ~~total~~ fair value of the ~~outstanding~~2021 Non-Convertible Senior Notes due 2026 was ~~$97.8 million~~determined based on the closing trading price of the Senior Notes as of March 31, ~~2023. T~~he2024 and is categorized accordingly as Level 2 in the fair value hierarchy. The Company is in compliance with its debt covenants as of March 31, ~~2023.~~2024.


			Fair Value
	Carrying Amount		(Level 1)		(Level 2)		(Level 3)		Total
Balance at December 31, 2023	$	136,215	$	—	$	107,557	$	—	$	107,557
Balance at March 31, 2024	$	136,649	$	—	$	119,916	$	—	$	119,916

Interest expense

The following table summarizes the Company’s interest expense:

Three Months Ended March 31,

2023

2022

Three Months Ended March 31,

2024

2021 Non-Convertible Senior Notes due 2026:

Amortization of debt issuance costs

370

335

Amortization of debt issuance costs

Interest on borrowings

2,954

Interest on borrowings

Amortization of debt discount

Tax - ASC 740/FIN 48 Interest

—

Other

Other1

Total

3,454

3,325

Total

~~8. Accumulated Other Comprehensive (Loss) / Income~~

Includes interest on uncertain tax provisions.

~~The changes in accumulated other comprehensive (loss) income during the three months ended March 31, 2023 were as follows:~~

Balance at December 31, 2022 Other comprehensive income Tax effect Balance at
March 31, 2023
Foreign currency $ (40,611) $ 4,570 $ — $ (36,041)
Unrealized loss on intercompany foreign currency transactions (3,520) — — (3,520)
Total $ (44,131) $ 4,570 $ — $ (39,561)

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

9.Note 10. Accumulated Other Comprehensive (Loss) / Income

The changes in accumulated other comprehensive (loss) income during the three months ended March 31, 2024 were as follows:


	Balance at December 31, 2023		Other comprehensive loss		Tax effect		Balance at March 31, 2024
Foreign currency	$	(22,212)	$	(6,109)	$	—	$	(28,321)
Unrealized loss on intercompany foreign currency transactions	(3,520)		—		—		(3,520)

Total	$	(25,732)	$	(6,109)	$	—	$	(31,841)

Note 11. Capital Structure

Reverse Stock Split

On December 4, 2023, the Company’s stockholders approved proposals at a special meeting of stockholders (the “Special Meeting”) amending the Company’s Restated Certificate of Incorporation (as amended, the “Certificate of Incorporation”), to effect a reverse stock split of the Company’s common stock, $0.0001 par value (“Common Stock”), at a ratio in the range of 1-for-5 to 1-to-20, and an associated reduction in the number of shares of Common Stock the Company is authorized to issue. On December 4, 2023, the Company’s Board of Directors (the “Board”) approved a final split ratio of 1-for-9 (the “Reverse Stock Split”) where each nine (9) shares of Common Stock issued and outstanding immediately prior to the Effective Time shall, automatically and without any action on the part of the respective holders thereof, be combined and converted into one (1) share of Common Stock.

Following such approvals, the Company filed an amendment to the Certificate of Incorporation (the “Certificate of Amendment”) to effect the Reverse Stock Split with the Secretary of State of the State of Delaware on December 8, 2023 as of 4:01 p.m. Eastern Time. The Certificate of Amendment states that the Company is authorized to issue two classes of stock to be designated common stock (“Common Stock”) and preferred stock (“Preferred Stock”). The number of shares of Common Stock authorized to be issued is sixteen million six hundred sixty-six thousand six hundred sixty-seven (16,666,667), par value $0.0001 per share, and the number of shares of Preferred Stock authorized to be issued is ten million (10,000,000), par value $0.0001 per share.

As of the opening of trading on December 11, 2023, the Company’s Common Stock began trading on a post-split basis under CUSIP number 87157B400. The Company’s Common Stock will continue to trade on the Nasdaq Capital Market under the symbol “SNCR.”

The Reverse Stock Split was effected simultaneously for all shares of Common Stock issued and outstanding, and affected all holders of the Company’s Common Stock uniformly and does not affect any stockholder’s percentage ownership interests in the Company, except with respect to the treatment of fractional shares. The Company did not issue fractional shares for post-Reverse Stock Split shares in connection with the Reverse Stock Split. Stockholders who otherwise were entitled to receive a fractional share of Common Stock had such fractional share rounded up to the nearest whole share. The Company retroactively displayed the effect of the Reverse Stock Split change in the Consolidated Balance Sheets, and retroactively adjusted the computations of basic and diluted EPS for all periods presented on the Consolidated Statement of Operations.

As of March 31, 2024, the Company’s authorized capital stock was 26,666,667 shares of stock with a par value of $0.0001, of which 16,666,667 shares were designated as common stock and 10,000,000 shares were designated as preferred stock, 150,000 of which were designated Series B Perpetual Non-Convertible Preferred Stock.

Common Stock

Each holder of common stock is entitled to vote on all matters and is entitled to one vote for each share held. Dividends on common stock will be paid when, and if, declared by the Company’s Board of Directors. No dividends have ever been declared or paid by the Company.

~~Shelf Registration Statement~~

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

On August 19, 2020, the Company filed a universal shelf registration statement with the SEC for the issuance of common stock, preferred stock, debt securities, guarantees of debt securities, warrants and units up to an aggregate amount of ~~$250.0 million (“the 2020 Shelf Registration Statement”). On August 28, 2020, the 2020 Shelf Registration Statement was declared effective by the SEC. As of March 31, 2023, except for the Common Stock offering and the issuance of Senior Notes, the Company has not raised additional capital using the 2020 Shelf Registration Statement.~~

Preferred Stock

The Company’s Board of Directors (the “Board”) is authorized to issue preferred shares and has the discretion to determine the rights, preferences, privileges and restrictions, including voting rights, dividend rights, conversion rights, redemption privileges and liquidation preferences of preferred stock.

Series B Non-Convertible Preferred Stock

On June 30, 2021, the Company closed a private placement of 75,000 shares of its Series B Perpetual Non-Convertible Preferred Stock, par value $0.0001 per share, with an initial liquidation preference of $1,000 per share (the “Series B Preferred Stock”), for net proceeds of $72.5 million (the “Series B Transaction”). The sale of the Series B Preferred Stock was pursuant to the Series B Preferred Stock Purchase Agreement, dated as of June 24, 2021 (the “Series B Purchase Agreement”), between the Company and B. Riley Principal Investments, LLC (“BRPI”).

In connection with the closing of the Series B Transaction, the Company (i) filed a Certificate of Designation with the State of Delaware setting forth the rights, preferences, privileges, qualifications, restrictions and limitations on the Series B Preferred Stock (the “Series B Certificate”) and (ii) entered into an Investor Rights Agreement with B. Riley Financial, Inc. (“B. Riley Financial”) and BRPI setting forth certain governance and registration rights of B. Riley Financial with respect to the Company.

Certificate of Designation of the Series B Preferred Stock

The rights, preferences, privileges, qualifications, restrictions and limitations of the shares of Series B Preferred Stock are set forth in the Series B Certificate. Under the Series B Certificate, the holders of the Series B Preferred Stock are entitled to receive, on each share of Series B Preferred Stock on a quarterly basis, an amount equal to the dividend rate, as described in the following sentence, divided by four and multiplied by the then-applicable Liquidation Preference per share of Series B Preferred Stock (collectively, the “Preferred Dividends”). The dividend rate is (1) 9.5% per annum for the period commencing on June 30, 2021 and ending on and including December 31, 2021, (2) 13% per annum for the year commencing on January 1, 2022 and ending on and including December 31, 2022; and (3) 14% per annum for the year commencing on January 1, 2023 and thereafter. The Preferred Dividends ~~will be~~are due in cash on January 1, April 1, July 1 and October 1 of each year (each, a “Series B Dividend Payment Date”). The Company may choose to pay the Series B Preferred Dividends in cash or in additional shares of Series B Preferred Stock. In the event the Company does not declare and pay a dividend in cash on any Series B Dividend Payment Date, the unpaid amount of the Preferred Dividend will be added to the Liquidation Preference. As of March 31, ~~2023,~~2024, the Liquidation Value and Redemption Value of the Series B Preferred Shares was $~~73.2~~63.0 million.

On and after the fifth anniversary of the date of issuance, holders of shares of Series B Preferred Stock will have the right to cause the Company to redeem each share of Series B Preferred Stock for cash in an amount equal to the sum of the current liquidation preference and any accrued dividends. Each share of Series B Preferred Stock will also be redeemable at the option of the holder upon the occurrence of a “Fundamental Change” at (i) par in the case of a payment in cash or (ii) 1.5 times par in

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

the case of payment in shares of Common Stock (such shares being, “Registrable Securities”), subject to certain limitations on the amount of stock that could be issued to the holders of Series B Stock. In addition, the Company will be permitted to redeem outstanding shares of the Series B Preferred Stock at any time for the sum of the then-applicable Liquidation Preference and the accrued but unpaid dividends. Pursuant to the Series B Certificate, the Company will be required to use (i) the first $50.0 million of proceeds from certain transactions (i.e., disposition, sale of assets, tax refunds) received by the Company to redeem for cash, shares of the Series B Preferred Stock, on a pro rata basis among each holder of Series B Preferred Stock and (ii) the next $25.0 million of proceeds from certain transactions received by the Company may be used by the Company to buy back shares of Common Stock and to the extent, not used for such purpose by the Company, to redeem, for cash, shares of the Series B Preferred Stock, on a pro rata basis among each holder of the Series B Preferred Stock.

The Company shall be required to obtain the prior written consent of the holders holding at least a majority of the outstanding shares of the Series B Preferred Stock before taking certain actions, including: (i) certain dividends, repayments and redemptions; (ii) any amendment to the Company’s certificate of incorporation that adversely affects the rights, preferences, privileges or voting powers of the Series B Preferred Stock; and (iii) issuances of stock ranking senior or equivalent to shares of the Series B Preferred Stock (including additional shares of the Series B Preferred Stock) in the priority of payment of dividends or in the distribution of assets upon any liquidation, dissolution or winding up of the Company. Other than with respect to the foregoing consent rights, the Series B Preferred Stock is non-voting stock.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Investor Rights Agreement

On June 30, 2021, the Company, B. Riley Financial and BRPI entered into an Investor Rights Agreement (the “Investor Rights Agreement”). Pursuant to the Investor Rights Agreement, for so long as affiliates of B. Riley Financial beneficially own at least 10% of the outstanding shares of common stock (unless such equity threshold percentage is not met due to dilution from equity issuances), B. Riley Financial is entitled to nominate one Class II director (the “B. Riley Nominee”) to the Company’s board of directors (the “Board”), who shall be an employee of B. Riley Financial or its affiliates and is approved by the Board, such approval not to be unreasonably withheld. For so long as affiliates of B. Riley Financial beneficially own 5% or more but less than 10% of the outstanding shares of common stock (unless such equity threshold percentage is not met due to dilution from equity issuances), B. Riley Financial is entitled to certain board observer rights.

A summary of the Company’s Series B Perpetual Non-Convertible Preferred Stock balance at March 31, ~~2023~~2024 and changes during the three months ended March 31, ~~2023,~~2024, are presented below:

Series B Preferred Stock
Shares Amount
Balance at December 31, 2022 71 $ 68,348
Amortization of preferred stock issuance costs — —
Issuance of preferred PIK dividend — —
Redemption of Series B preferred shares — —
Balance at March 31, 20231
71 $ 68,348


	Series B Preferred Stock
	Shares	Amount
Balance at December 31, 2023	61	$	58,802








Balance at March 31, 20241	61	$	58,802

1 Series B preferred stock net principal balance of ~~$68.3~~$58.8 million is presented as gross principal balance of ~~$70.7~~$60.8 million net of ~~$2.35~~$2.0 million unamortized issuance costs.

The Company paid Series B Perpetual Non-Convertible Preferred Stock dividend of $2.1 million in cash for the three months ended March 31, 2024. On ~~January 3, 2023~~April 1, 2024 the Company paid the accrued Series B Perpetual Non-Convertible Preferred Stock dividend of ~~$2.30~~$2.1 million in ~~form of~~ cash.

Note 12. Stock Plans

On ~~April 3,~~December 8, 2023 the Company ~~paid~~filed an amendment to the ~~accrued~~Certificate of Amendment to effect the Reverse Stock Split with the Secretary of State of the State of Delaware. The Certificate of Amendment states that the Company is authorized to issue 16,666,667 shares of Common Stock, par value $0.0001 per share, and 10,000,000 shares of Preferred Stock, par value $0.0001 per share, 150,000 of which were designated Series B Perpetual Non-Convertible Preferred ~~Stock dividend of $2.47 million in form of cash.~~Stock.

~~Table~~As of ~~Content~~

~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

March 31, 2024

~~Stock Plans~~

~~At the annual meeting of stockholders~~, the Company ~~held on June 16, 2022,~~ maintains two stock-based compensation plans, the ~~stockholders of~~2015 Equity Incentive Plan (the “2015 Plan”) and the ~~Company approved and adopted the Certificate of Amendment of the Company’s restated certificate of incorporation to increase the total~~2017 New Hire Equity Incentive Plan (“2017 Plan”). The maximum number of shares of ~~authorized~~ common stock ~~from 100 million~~authorized for issuance under the 2015 Plan is 4,688,576 shares ~~to 150 million shares.~~as of March 31, 2024. The maximum number of shares of common stock authorized for issuance under the 2017 Plan is 229,635 shares as of March 31, 2024.

As of March 31, ~~2023,~~2024, there were ~~4.1~~0.8 million shares available for the grant or award under the Company’s 2015 ~~Equity Incentive~~ Plan and ~~1.1~~0.1 million shares available for the grant or award under the Company’s 2017 ~~New Hire Equity Incentive~~ Plan.

The Company’s performance based cash unit (“PBCU”) awards granted to ~~executives~~employees under the Long Term Incentive (“LTI”) Plans have been accounted for as liability awards, due to the Company’s intent and the ability to settle such awards in cash upon vesting and the Company has reflected such awards in accrued ~~expenses.~~expenses on the Condensed Consolidated Balance Sheet. As of March 31, ~~2023,~~2024, the liability for such awards is approximately ~~$0.8~~$0.5 million.

~~Stock-Based Compensation~~

~~The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:~~

Three Months Ended March 31,
2023 2022
Cost of revenues $ 224 $ 221
Research and development 542 556
Selling, general and administrative 973 1,150
Total stock-based compensation expense $ 1,739 $ 1,927

~~The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award type, as follows:~~

Three Months Ended March 31,
2023 2022
Stock options $ 528 $ 794
Restricted stock awards 785 878
Performance Based Cash Units 426 255
Total stock-based compensation before taxes $ 1,739 $ 1,927
Tax benefit $ 345 $ 377

The total stock-based compensation cost related to unvested equity awards as of March 31, 2023 was approximately $9.2 million. The expense is expected to be recognized over a weighted-average period of approximately 2.1 years.

The total stock-based compensation cost related to unvested performance based cash units as of March 31, 2023 was approximately $1.1 million. The expense is expected to be recognized over a weighted-average period of approximately 2.2 years.

2024

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Stock-Based Compensation

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:


	Three Months Ended March 31,
	2024		2023
Cost of revenues	$	23	$	79
Research and development	223		471
Selling, general and administrative	864		909
Total stock-based compensation expense	$	1,110	$	1,459

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award type, as follows:


	Three Months Ended March 31,
	2024		2023
Stock options	$	198	$	422
Restricted stock awards	428		679
Performance based cash units	484		358

Total stock-based compensation before taxes	$	1,110	$	1,459
Tax benefit	$	252	$	312

The total stock-based compensation cost related to unvested equity awards as of March 31, 2024 was approximately $2.6 million. The expense is expected to be recognized over a weighted-average period of approximately 1.5 years.

The total stock-based compensation cost related to unvested performance based cash units as of March 31, 2024 was approximately $1.5 million. The expense is expected to be recognized over a weighted-average period of approximately 1.2 years.

Stock Options

The Company uses the Black-Scholes option pricing model for determining the estimated fair value for stock options. The weighted-average assumptions used in the Black-Scholes option pricing model are as follows:


		Three Months Ended March 31,
		2023			2022
		Three Months Ended March 31,
		Three Months Ended March 31,
		Three Months Ended March 31,
		2024
		2024
		2024
Expected stock price volatility
Expected stock price volatility
Expected stock price volatility	Expected stock price volatility	72.5		%	71.9		%
Risk-free interest rate	Risk-free interest rate	4.3		%	1.5		%
Risk-free interest rate
Risk-free interest rate
Expected life of options (in years)
Expected life of options (in years)
Expected life of options (in years)	Expected life of options (in years)	4.28			4.15
Expected dividend yield	Expected dividend yield	0.0		%	0.0		%
Weighted-average fair value (PSV) of the options		$	0.60		$	1.13
Expected dividend yield
Expected dividend yield
Weighted-average fair value of the options
Weighted-average fair value of the options
Weighted-average fair value of the options

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The following table summarizes information about stock options outstanding as of March 31, ~~2023:~~2024:

Options Number of
Options Weighted-Average
Exercise Price Weighted-Average
Remaining
Contractual
Term (Years) Aggregate
Intrinsic
Value
Outstanding at December 31, 2022 6,641 $ 3.80
Options Granted 19 1.02
Options Exercised — —
Options Cancelled (160) 8.04
Outstanding at March 31, 2023 6,500 $ 3.69 5.07 $ 1
Vested and exercisable at March 31, 2023 2,635 $ 6.67 3.71 $ —


	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2023	649	$	30.44
Options Granted	1	6.26
Options Exercised	—	—
Options Cancelled	(148)	36.62
Outstanding at March 31, 2024	502	$	29.37	4.10	$	14

Vested and exercisable at March 31, 2024	319	$	38.63	3.51	$	—

The total intrinsic value of stock options exercisable was nil atas of March 31, ~~2023~~2024 and ~~2022,~~2023, respectively. The total intrinsic value of stock options exercised was nil and nil during the three months ended March 31, ~~2023~~2024 and ~~2022,~~2023, respectively.

Awards of Restricted Stock and Performance Stock

A summary of the Company’s unvested restricted stock at March 31, ~~2023,~~2024, and changes during the three months ended March 31, ~~2023,~~2024, is presented below:


Unvested Restricted Stock			Number of Awards	Weighted- Average Grant Date Fair Value
Unvested at December 31, 2022			4,385	$	1.82
		Number of Awards				Number of Awards	Weighted- Average Grant Date Fair Value
Unvested at December 31, 2023
Granted	Granted		3,161	0.95
Granted adjustment1	Granted adjustment1		(395)	3.25
Vested	Vested		(94)	4.47
Forfeited	Forfeited		(71)	2.32
Unvested at March 31, 2023			6,986	$	1.31
Unvested at March 31, 2024

___________________________

1 Represents performance based cash units grants that vested and were paid out in form of shares of stock during the period and changes in unvested performance based restricted stock awards due to performance adjustments.

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

Restricted stock awards are granted subject to service conditions or service and performance conditions. Restricted stock awards (“RSA”) and performance based restricted stock awards (“PRSA”) are measured at the closing stock price at the date of grant and the expense is recognized straight line over the requisite service period.

Performance Based Cash Units

Performance based cash units ~~(“PBCU”)~~ generally vest at the end of a three-year period based on service and achievement of certain performance objectives determined by the Company’s Board of Directors.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

A summary of the Company’s outstanding performance based cash units at March 31, ~~2023~~2024 and changes during the three months ended March 31, ~~2023,~~2024, is presented below:


Outstanding Cash Units			Number of Units	Period End Fair Value
Outstanding at December 31, 2022			5,872	$	0.62
		Number of Units				Number of Units	Period End Fair Value
Outstanding at December 31, 2023
Granted	Granted		1,206	—
Granted adjustment1	Granted adjustment1		—	—
Vested and distributed2	Vested and distributed2		—	—
Forfeited	Forfeited		(56)	—
Outstanding at March 31, 2023			7,022	$	0.94
Outstanding at March 31, 2024

___________________________

1 Includes changes in the outstanding ~~performance based cash units~~PBCU due to performance adjustments.

2 Includes earned PBCU that vested and were distributed to participants during the period.

Performance based cash units are measured at the closing stock price at the reporting period end date and the expense is recognized straight line over the requisite service period. The expense for the period will increase or decrease based on updated fair values of these units at each reporting date. Unvested units’ fluctuations are shown as adjustments to units granted in the table above. These fluctuations are based on the percentage achievement of the performance metrics at the end of each reporting period.

~~10.~~Note 13. Restructuring

The Company continues to identify workforce optimization opportunities to better align the Company’s resources with its key strategic priorities.

A summary of the Company’s restructuring accrual at March 31, 2024 and changes during the three months ended March 31, 2024, are presented below:


	Employee Termination Costs
Balance at December 31, 2023	$	2,388
Charges	219
Payments	(1,024)
Other adjustments	(5)
Balance at March 31, 2024	$	1,578

Note 14. Income Taxes

The Company recognized an income tax expense of ~~approximately $1.1~~approximately $0.6 million and ~~$0.1~~$0.3 million during the three months ended March 31, ~~2023~~2024 and ~~2022,~~2023, respectively. The effective tax rate was approximately ~~(10.7)~~11.9% for the three months ended March 31, 2024, which was lower than the U.S. federal statutory rate primarily due to the impact of valuation allowances recorded and foreign tax rate differential, partially offset by projected current income tax expense in the U.S. and certain foreign jurisdictions. The Company’s projection of current income tax expense for the period is driven by the impact of Global Intangible Low-Taxed Income and enacted Internal Revenue Code Section 174 rules that require the Company to capitalize and amortize qualifying research and development expenses and by operating income generated in certain foreign jurisdictions. The Company’s effective tax rate was approximately (3.6)% for the three months ended March 31, 2023, which was lower than the U.S. federal statutory rate ~~primarily~~ due to pre-tax losses in jurisdictions where full valuation allowances have been recorded, foreign tax rate differential and certain jurisdictions projecting current income tax expense. The Company’s income tax expense for the period is mainly driven by the enacted Section 174 rules that require the Company to amortize qualifying research and development expenses over five years in the U.S. and fifteen years in foreign jurisdictions. The Company’s effective tax rate was approximately (4.4)% for the three months ended March 31, 2022, which was lower than the U.S. federal statutory rate primarily due to pre-tax losses in jurisdictions where full valuation allowances have been recorded and certain foreign jurisdictions projecting current income tax expense. This decrease was partially offset by a discrete income tax benefit recorded in the period associated with the release of certain reserves for uncertain tax benefits. The Company continues to consider all available evidence, including historical profitability and projections of future taxable income together with new evidence, both

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

positive and negative, that could affect the view of the future realization of deferred tax assets. As a result of the assessment, no change was recorded by the Company to the valuation allowance during the three months ended March 31, ~~2023.~~2024.

~~On August 16, 2022, the Inflation Reduction Act of 2022 ("IRA") was signed into law. This legislation includes significant changes relating to~~Unrecognized tax ~~climate change, energy and health care. Among other provisions, the IRA introduces a corporate alternative minimum~~benefits associated with uncertain tax assessed on financial statement income of certain large corporations and an excise tax on share repurchases. The IRA does not have a material impact on the Company’s financial statements in the period endingpositions are $4.4 million at March 31, ~~2023.~~2024. We are not able to reasonably estimate when we would make any cash payments required to settle these liabilities, but we do not believe that the ultimate settlement of our obligations will materially affect our liquidity. We do not expect that the balance of unrecognized tax benefits will significantly increase or decrease over the next twelve months.

During 2021 the Internal Revenue Service commenced an audit of certain of the Company’s prior year U.S. federal income tax filings, including the 2013 through 2020 tax years. The audit is currently ongoing and while the ~~while~~ receipt of the associated

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

refunds would materially improve its financial position, the Company does not believe that the results of this audit will have a material effect on its results of operations.

The Pillar Two Global Anti-Base Erosion rules issued by the Organization for Economic Co-operation and Development ("OECD"), a global policy forum, introduced a global minimum tax of 15% which would apply to multinational groups with consolidated financial statement revenue in excess of EUR 750 million. Nearly all OECD member jurisdictions have agreed in principle to adopt these provisions and numerous jurisdictions, including jurisdictions where the Company ~~received $4.3 million~~operates, have enacted these rules effective January 1, 2024. The Company is not currently subject to these rules but is continuing to evaluate the Pillar Two Framework and its potential impact on future periods.

On January 31, 2024, the House of Representatives passed a proposed tax bill which, among other provisions, aims to reinstate 100% bonus depreciation for property placed in ~~federal~~service in 2023 and through 2025 and to allow taxpayers to expense domestic research costs retroactively back to 2022 and prospectively through tax ~~refunds~~years beginning before 2026. Enactment remains highly uncertain and the Company continues to monitor the ongoing developments in the ~~second quarter of 2022. There is no change to the Company’s position on the remaining tax refunds.~~proposed legislation.

~~11. Restructuring~~

The Company continues to execute certain restructurings to identify workforce optimization opportunities to better align the Company’s resources with its key strategic priorities. A summary of the Company’s restructuring accrual at March 31, 2023 and changes during the three months ended March 31, 2023, are presented below:

Balance at December 31, 2022 Charges Payments Other Adjustments Balance at March 31, 2023
Employment termination costs $ 832 $ 345 $ (698) $ — $ 479

~~12.~~Note 15. Earnings per Common Share (“EPS”)

Basic EPS is computed based upon the weighted average number of common shares outstanding for the year. Diluted EPS is computed based upon the weighted average number of common shares outstanding for the year plus the dilutive effect of common stock equivalents using the treasury stock method and the average market price of the Company’s common stock for the year. The Company includes participating securities (Redeemable Convertible Preferred Stock - Participation with Dividends on Common Stock that contain preferred dividend) in the computation of EPS pursuant to the two-class method. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not share in the losses of the Company.

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

The following table provides a reconciliation of the numerator and denominator used in computing basic and diluted net income attributable to common stockholders per common share from operations.

Three Months Ended March 31,
2023 2022
Numerator - Basic:
Net loss from operations $ (10,931) $ (3,037)
Net income (loss) attributable to redeemable noncontrolling interests 14 (115)
Preferred stock dividend (2,474) (2,438)
Net loss attributable to Synchronoss $ (13,391) $ (5,590)
Numerator - Diluted:
Net loss attributable to Synchronoss $ (13,391) $ (5,590)
Net loss attributable to Synchronoss $ (13,391) $ (5,590)
Denominator:
Weighted average common shares outstanding — basic 86,501 85,866
Weighted average common shares outstanding — diluted 86,501 85,866
Earnings (loss) per share:
Basic $ (0.15) $ (0.07)
Diluted $ (0.15) $ (0.07)
Anti-dilutive stock options excluded — —
Unvested shares of restricted stock awards 6,986 2,162


	Three Months Ended March 31,
	2024		2023
Numerator - Basic:
Net income (loss) from continuing operations	$	4,475	$	(8,589)
Net (loss) income attributable to redeemable noncontrolling interests	(5)		14
Preferred stock dividend	(2,129)		(2,474)
Net income (loss) attributable to Synchronoss from continuing operations	2,341		(11,049)

Net loss from discontinued operations	—		(2,342)
Net income (loss) attributable to Synchronoss	$	2,341	$	(13,391)

Numerator - Diluted:
Net income (loss) attributable to Synchronoss from continuing operations	2,341		(11,049)



Net loss from discontinued operations	—		(2,342)
Net income (loss) attributable to Synchronoss	$	2,341	$	(13,391)

Denominator:
Weighted average common shares outstanding — basic	9,842		9,653
Dilutive effect of:


Shares from assumed conversion of PBCU	277		—
Options and unvested restricted shares	158		—
Weighted average common shares outstanding — diluted	$	10,277	$	9,653


Earnings (loss) per share:
Basic EPS:
Net income (loss) from continuing operations	$	0.24	$	(1.14)
Net loss from discontinued operations	—		(0.25)
Basic EPS	$	0.24	$	(1.39)
Diluted EPS:
Net income (loss) from continuing operations	$	0.23	$	(1.14)
Net loss from discontinued operations	—		(0.25)
Diluted EPS	$	0.23	$	(1.39)

~~13.~~

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

Note 16. Commitments ~~Contingencies and Other~~

Non-cancelable agreements

The Company has various non-cancelable arrangements such as services for hosting, support, and software that expire at various dates, with the latest expiration in ~~2025.~~2027.

Aggregate annual future minimum payments under non-cancelable agreements as of March 31, 2024 for each year subsequent to December 31, 2023 and thereafter, are as follows:


Year		Non-cancelable agreements
2023		$	13,471
		Non-cancelable agreements
		Non-cancelable agreements
		Non-cancelable agreements
2024
2024
2024	2024	17,511
2025	2025	10,690

2025
2025
2026
2026
2026
2027
2027
2027
Thereafter
Thereafter
Thereafter
Total	Total	$	41,672
Total
Total

Note 17. Legal Matters

In the ordinary course of business, the Company is regularly subject to various claims, suits, regulatory inquiries and investigations. The Company records a liability for specific legal matters when it determines that the likelihood of an

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~~SYNCHRONOSS TECHNOLOGIES, INC.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED~~

~~(Amounts in tables in thousands, except for per share data or unless otherwise noted)~~

unfavorable outcome is probable, and the loss can be reasonably estimated. Management has also identified certain other legal matters where they believe an unfavorable outcome is not probable and, therefore, no reserve is established. Although management currently believes that resolving claims against the Company, including claims where an unfavorable outcome is reasonably possible, will not have a material impact on the Company’s business, financial position, results of operations, or cash flows, these matters are subject to inherent uncertainties and management’s view of these matters may change in the future. The Company also evaluates other contingent matters, including income and non-income tax contingencies, to assess the likelihood of an unfavorable outcome and estimated extent of potential loss. It is possible that an unfavorable outcome of one or more of these lawsuits or other contingencies could have a material impact on the liquidity, results of operations, or financial condition of the Company.

In the third quarter of 2017, the SEC and Department of Justice (the “DoJ”) initiated investigations in connection with certain financial transactions that the Company effected in 2015 and 2016 and its disclosure of and accounting for such transactions, which the Company restated in the third quarter of 2018 in its restated annual and quarterly financial statements for 2015 and 2016. On June 7, 2022 the SEC approved the Offer of Settlement and filed an Order Instituting Cease-And-Desist Proceedings pursuant to Section 21C of the Securities Exchange Act of 1934, Making Findings, and Imposing a Cease-And-Desist Order (the “SEC Order”). Pursuant to the terms of the SEC Order, the Company consented to pay a civil penalty in the amount of $12.5 million in equal quarterly installments over two years and to cease and desist from committing or causing any violations of Sections 10(b), 13(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and the associated rules thereunder. ~~The expense associated~~In addition, failure to comply with ~~this settlement~~the provisions of the SEC Order ~~has previously been accrued~~could result in further actions by one or both governmental agencies which could have a material adverse effect on the Company’s ~~financial statements.~~results of operations. The penalties have been paid in full as of March 31, 2024. Also on June 7, 2022, the SEC filed a civil action against two former members of the Company’s management team, alleging misconduct arising out of the restated transactions that took place in 2015 and 2016 investigated by the SEC as set forth above. The Company may be required to indemnify the former members of management in that ~~action.~~ action for certain costs and expenses, including reasonable attorney’s fees. At this time it is not possible for us to estimate the amount, if any, of such indemnification obligations.

On or about July 12, 2023, the Company filed a complaint in the Superior Court of the State of Delaware against iQmetrix Global Ltd. (“iQmetrix") for breach of the asset purchase and transition services agreements by and between the Company and iQmetrix as a result of iQmetrix’s failure to pay amounts due under those agreements in excess of $1,200,000. On September 11, 2023, iQmetrix filed its “Answer Defenses and Counterclaims” against the Company, claiming the Company breached the

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SYNCHRONOSS TECHNOLOGIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — UNAUDITED

(Amounts in tables in thousands, except for per share data or unless otherwise noted)

asset purchase, transition services and software license agreements, committed fraud and breached the implied covenant of good faith and fair dealing entitling iQmetrix to an amount to be determined at trial. On October 10, 2023, the Company filed its “Answer to Defendant’s Counterclaims” denying all counts asserted by iQmetrix and asserting certain affirmative defenses thereto. The Company believes that the counterclaims are without merit, and the Company intends to defend all such counterclaims.

Due to the inherent uncertainty of litigation, the Company cannot predict the outcome of the litigation and can give no assurance that the asserted claims will not have a material adverse effect on its financial position, prospects, or results of operations. In addition, failure to comply with the provisions of the SEC Order could result in further actions by one or both governmental agencies which could have a material adverse effect on the Company’s results of operations.

Except as set forth above, the Company is not currently subject to any other legal proceedings that could have a material adverse effect on its operations; however, the Company may from time to time become a party to various legal proceedings arising in the ordinary course of our business.

~~14.~~Note 18. Additional Financial Information

Other Income (expense), net

The following table sets forth the components of Other Income (expense), net included in the Condensed Consolidated Statements of Operations:

Three Months Ended March 31,
2023 2022
FX (losses) gains1
$ (2,908) $ 1,718
Other2
(23) (14)
Total $ (2,931) $ 1,704


	Three Months Ended March 31,
		2024		2023
Foreign exchange gains (losses)		$	3,801	$	(2,953)



Other1		10		(22)
Total		$	3,811	$	(2,975)

________________________________

1~~Represents foreign exchange gains and losses~~

2 Represents an aggregate of individually immaterial ~~transactions~~transactions.

Note 19. Subsequent Events

The Company drew $3.0 million on the A/R Facility on April 10, 2024, and had not repaid the balance as of the date of filing this Form 10-Q.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to provide a reader of our financial statements with a narrative from the perspective of our management on our financial condition, results of operations, liquidity and certain other factors that may affect our future results. The following discussion and analysis should be read in conjunction with our Condensed Consolidated Financial Statements and the related notes included in Item 1 “Financial Information” of this Form 10-Q.

The words “Synchronoss,” “we,” “our,” “ours,” “us,” and the “Company” refer to Synchronoss Technologies, Inc. and its consolidated subsidiaries. This quarterly report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties and are based on the beliefs and assumptions of our management based on information currently available to our management. Use of words such as “believes,” “expects,” “anticipates,” “intends,” “plans,” “hopes,” “should,” “continues,” “seeks,” “likely” or similar expressions, indicate a forward-looking statement. Forward-looking statements are not guarantees of future performance and involve risks, uncertainties and assumptions, including, but not limited to, risks, uncertainties and assumptions relating to the duration and severity of the ~~COVID-19 pandemic~~geopolitical tensions and its impact on our business and financial performance. Actual results may differ materially from the forward-looking statements we make. We caution investors not to place substantial reliance on the forward-looking statements included in this quarterly report. These statements speak only as of the date of this quarterly report, and we undertake no obligation to update or revise the statements in light of future developments. All numbers are expressed in thousands unless otherwise stated.

Overview

The Synchronoss Personal CloudTM solution is designed to create an engaging and trusted customer experience through ongoing content management and engagement. The Synchronoss Personal CloudTM platform is a secure and highly scalable, white label platform that allows our ~~customers~~customers’ subscribers to ~~connect,~~backup and protect, engage with, and ~~monetize subscribers in more meaningful ways by providing trusted platforms through which end users can sync and store~~manage their personal content and ~~connect with one another~~gives our operator customers the ability to increase average revenue per user (“ARPU”) and ~~the brands they love. Our mission is to help our customers create new revenue streams,~~ reduce ~~the cost of innovation, and captivate their subscribers.~~churn.

Our ~~core product sets allow our customers~~Synchronoss Personal CloudTM platform is specifically designed to ~~create a positive experience throughout their subscribers’ lifecycle by engaging, onboarding~~support smartphones, tablets, desktops computers, and ~~managing the network to ensure reliable service.~~laptops.

•~~EngageX:~~

▪~~Personal Cloud: Backup, manage~~Synchronoss’ Messaging platform (Owned and ~~engage with content.~~

▪A~~dvanced Messaging: multi-channel~~operated through October 31, 2023) had powered mobile messaging ~~peer-to-peer~~and mailboxes for hundreds of millions of telecommunication subscribers. Our Advanced Messaging platform had been a powerful, secure, intelligent, white label messaging platform that expanded capabilities for communications service provider and multi-service providers to offer P2P messaging via Rich Communications Services (“~~P2P”~~RCS”). Our Mobile Messaging Platform (“MMP”) ~~communications~~provided a single standard ecosystem for onboarding and ~~application-to-person (“A2P”) commerce solutions.~~

▪~~Email Suite: White label consumer email solutions.~~

•~~OnboardingX:~~

▪~~Backup~~management to brands, advertisers and ~~Restore: Backup, view and restore subscriber content across operating systems and devices.~~

▪~~Out of Box Experience: Streamline the activation of new services and devices.~~

▪~~Content Transfer: Effortlessly move content between mobile devices.~~

•~~NetworkX:~~

▪~~NetworkX: integrated application suite that designs, procures, manages and optimizes telecom network infrastructure.~~message wholesalers.

The ~~Company currently operates in~~Synchronoss NetworkX (Owned and ~~markets its~~operated through October 31, 2023) products had provided operators with the tools and software to design their physical network, streamlined their infrastructure purchases, and managed and optimized comprehensive network expenses for leading top tier carriers around the globe.

We market our solutions and services directly through ~~its~~our sales organizations in ~~North America,~~the Americas, Europe, Middle East and ~~Asia-Pacific.~~Africa (“EMEA”) and Asia-Pacific (“APAC”).

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Revenues

We generate most of our revenues on a ~~per transaction or~~ subscription basis, which is derived from contracts that extend up to 6048 months from execution.

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The future success of our business depends on the continued growth of Business-to-Business and Business-to-Business-to-Consumer driving customer transactions, and continued expansion of our platforms into the TMT ~~Market~~market globally through ~~Cloud, Messaging and Digital~~cloud markets. As such, the volume of ~~transactions~~subscribers and our ability to expand our footprint in TMT and globally may result in revenue fluctuations on a quarterly basis.

Most of our revenues are recorded in U.S. dollars but as we continue to expand our footprint with international carriers, we ~~will continue to be~~are subject to currency translation that could affect our future net sales as reported in U.S. dollars.

~~Our~~The Company’s top five customers accounted for ~~76.1%~~97.2% and ~~71.4%~~95.6% of net revenues for the three months ended March 31, ~~2023~~2024 and March 31, ~~2022,~~2023, respectively. Contracts with these customers typically run for three to five years. Of these customers, both Verizon and AT&T accounted for more than 10% of our revenues in ~~2023~~2024 and ~~2022.~~2023. The loss of Verizon or AT&T as a customer would have a material negative impact on our company. However, we believe that the costs incurred and subscriber disruption by Verizon or AT&T to replace Synchronoss’ solutions would be substantial.

Current Trends Affecting Our Results of Operations

Business from our Synchronoss Personal Cloud™ solution has been driven by the growth in mobile devices globally that are becoming content rich. As these devices replace other traditional devices like PCs, the ability to securely back up content from mobile devices, sync it with other devices and share it with family, friends and business associates have become an essential need and subscriber expectation. Such devices include smartphones, connected cars, personal health and wellness devices and connected home devices. The need for the content from these devices to be stored in a common cloud is also expected to drive our business in the longer term.

Business from our traditional Synchronoss Messaging business (email) has been driven by a resurgence in the need for white label secure messaging platforms that favor the Mobile Network Operator’s (“MNO”) business objectives and are not beholden to the objectives of a sponsoring over-the-top (“OTT”) platform. We believe that advanced messaging drives higher subscriber engagement than any other application in the market today and holds the potential to stimulate new revenue from traditional services and third-party brands. OTT global success has driven MNOs to look at opportunities to preempt and compete with the OTTs which provides a potential opportunity for Synchronoss’ future growth to be driven by the need of TMT companies including (and especially) MNOs to embrace Messaging as a Platform (“MaaP”). MaaP will allow TMT and MNOs to converse with subscribers in an efficient, automated way by streamlining the costs and increasing the effectiveness of self-care, as well as yielding cross-sell upselling of service plans, devices, bundles, etc. The Synchronoss Advanced Messaging Platform provides state of the art RCS-driven features including the ability to support advanced Peer to Peer communications and introduce new revenue streams driven by commerce and advertising via Application-to-Person capabilities.

To support our growth, which we expect to be driven by ~~these~~the favorable industry trends, ~~mentioned above,~~ we plan to leverage modular components from our existing software platforms to build new products. We believe that these opportunities will continue to provide future benefits and position us for future revenue growth. We ~~are also making investments in~~have focused our product development efforts on expanding the functionality, scalability and security of our products and solutions. We expect to sustain our research and development ofinvestments as we intend to continue on an aggressive path to develop new ~~products designed to enable us to grow rapidly in the mobile wireless market.~~features and functionality, upgrade and extend our product offerings and develop new technology. Our purchase of capital assets and equipment may ~~also~~ increase based on aggressive deployment, subscriber growth and promotional offers for free or bundled storage by our major Tier 1 carrier customers.

We continue to expand our platforms into the converging TMT ~~MNO, and Digital spaces~~market to enable connected devices to do more things across multiple networks, brands and communities. Our initiatives with our customers continue to grow both with regard to our current business as well as our new product offerings. We are also exploring additional opportunities to support our customer, product and geographic diversification strategies.

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Discussion of the Condensed Consolidated Statements of Operations

Three months ended March 31, ~~2023~~2024 compared to the three months ended March 31, ~~2022~~2023

The following table presents an overview of our results of operations for the three months ended March 31, ~~2023~~2024 and ~~2022~~2023 (in thousands):
Three Months Ended March 31, $ Change
2023 2022 2023 vs 2022
Net revenues $ 57,708 $ 65,866 $ (8,158)
Cost of revenues1
20,381 24,839 (4,458)
Research and development 14,735 15,791 (1,056)
Selling, general and administrative 18,309 17,897 412
Restructuring charges 345 685 (340)
Depreciation and amortization 7,520 8,034 (514)
Total costs and expenses 61,290 67,246 (5,956)
Loss from operations $ (3,582) $ (1,380) $ (2,202)


	Three Months Ended March 31,				$ Change
	2024		2023			2024 vs 2023
Net revenues	$	42,965	$	41,985		$	980
Cost of revenues1	10,223		10,960			(737)
Research and development	10,331		12,744			(2,413)
Selling, general and administrative	13,257		15,966			(2,709)
Restructuring charges	219		342			(123)
Depreciation and amortization	4,359		3,932			427
Total costs and expenses	38,389		43,944			(5,555)
Income (loss) from operations	$	4,576	$	(1,959)		$	6,535

1 Cost of revenues excludes depreciation and amortization which are shown separately.

Net revenues ~~decreased $8.2~~increased $1.0 million to ~~$57.7~~$43.0 million for the three months ended March 31, ~~2023,~~2024, compared to the same period in ~~2022.~~2023. The ~~overall change~~increase in revenue was ~~a result of the expected impact from the sale and product sunsetting of the non-strategic DXP and Activation assets~~primarily due to $3.2 million increase in ~~the first half of 2022, the expected deferred~~subscription revenue ~~run-off~~due to growth in ~~the current quarter, temporary slowdowns in purchasing activity and unfavorable foreign exchange impact related to current macroeconomic conditions. The change in revenue was~~Cloud subscribers, partially offset by ~~Cloud subscriber growth.~~($0.9) million decrease in professional services associated with the prior year launch of SoftBank and ($0.9) million revenue recognized in the prior period from expiring Messaging and Digital contracts not included in the Assets Purchase Agreement with Lumine Group.

Cost of revenues decreased ~~$4.5~~$0.7 million to ~~$20.4~~$10.2 million for the three months ended March 31, ~~2023,~~2024, compared to the same period in ~~2022.~~ 2023. The ~~2023~~2024 decrease was primarily attributable to ~~changes in revenue mix and continued efforts~~the reduced employee costs due to ~~streamline our business operations, reduce costs and focus on higher margin products.~~restructuring.

Research and development expense decreased ~~$1.1~~$2.4 million to ~~$14.7~~$10.3 million for the three months ended March 31, ~~2023,~~2024, compared to the same period in ~~2022.~~2023. The research and development costs decreased year over year mainly as a result of reduced employee costs due to restructuring and executed cost savings initiatives to streamline our workforce and reduce vendor spend and overhead costs.

Selling, general and administrative expense ~~remained flat~~decreased $2.7 million to $13.3 million for the three months ended March 31, ~~2023,~~2024, compared to the same period in ~~2022.~~2023. The ~~Company executed significant cost savings initiatives for~~decrease in selling, general and administrative expense is mainly related to reduced employee costs ~~in fiscal 2021~~due to restructuring and ~~2022. These savings and optimization efforts are reflected in the current and prior quarter results.~~non-recurring professional fees.

Restructuring charges were ~~$0.3~~$0.2 million ~~and~~ ~~$0.7 million~~ for the three months ended March 31, ~~2023~~2024 and ~~2022, respectively, which~~$0.3 million for the three months ended March 31, 2023. Restructuring charges were primarily related to employment termination costs as a result of the work-force reductions initiated to reduce operating costs and align our resources with our key strategic priorities.

Depreciation and amortization expense ~~decreased $0.5~~increased $0.4 million to ~~$7.5~~$4.4 million for the three months ended March 31, ~~2023,~~2024, compared to the same period in ~~2022.~~ 2023.The ~~2023 decrease~~2024 increase was primarily attributable to ~~the expiration of amortizable acquired assets in combination with reduced capital expenditures mainly as a result of efforts to streamline business operations, partially offset by~~ the increased amortization of capitalized software.

Income tax. The Company recognized an income tax expense of approximately ~~$1.1~~$0.6 million and ~~approximately $0.1~~$0.3 million during the three months ended March 31, ~~2023~~2024 and ~~2022,~~2023, respectively. The effective tax rate was approximately ~~(10.7)%~~11.9% for the three months ended March 31, ~~2023,~~ 2024, which was lower than the U.S. federal statutory rate primarily due to the impact of valuation allowances recorded and foreign tax rate differential, partially offset by projected current income tax expense in the U.S. and certain foreign jurisdictions. The Company’s projection of current income tax expense for the period is driven by the impact of Global Intangible Low-Taxed Income and enacted Internal Revenue Code Section 174 rules that require the Company to capitalize and amortize qualifying research and development expenses and by operating income generated in certain foreign

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jurisdictions. The Company’s effective tax rate was approximately (3.6)% for the three months ended March 31, 2023, which was lower than the U.S. federal statutory rate due to pre-tax losses in jurisdictions where full valuation allowances have been recorded, foreign tax rate differential and certain jurisdictions projecting current income tax expense.The Company’s income tax expense for the period is mainly driven by the enacted Section 174 rules that require the Company to amortize qualifying research and development expenses over five years in the U.S. and fifteen years in

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~~foreign jurisdictions.~~ ~~The Company’s effective tax rate was approximately~~ ~~(4.4)% for the three months ended March 31, 2022,~~ which was lower than the U.S. federal statutory rate primarily due to pre-tax losses in jurisdictions where full valuation allowances have been recorded and certain foreign jurisdictions projecting current income tax expense. This decrease was partially offset by a discrete income tax benefit recorded in the period associated with the release of certain reserves for uncertain tax benefits.

Liquidity and Capital Resources

As of March 31, ~~2023,~~2024, our principal sources of liquidity were cash provided by ~~operations and the remaining proceeds from the financing transactions.~~operations. Our cash and cash equivalents balance was ~~$15.6~~$19.1 million at March 31, ~~2023.~~2024. We anticipate that our principal uses of cash and cash equivalents will be sufficient to fund our business, including technology expansion and working capital.

At March 31, ~~2023,~~2024, our non-U.S. subsidiaries held approximately ~~$9.7~~$13.1 million of cash and cash equivalents that are available for use by our operations around the world.

Our policy has been to leave our cumulative unremitted foreign earnings invested indefinitely outside the United States, and we intend to continue this ~~time,~~policy for most of our foreign subsidiaries. During 2023, we ~~believe~~changed our indefinite reinvestment assertion for our Indian subsidiary and recorded a deferred tax liability associated with the ~~funds held by~~outside basis difference. The Company continues to assert permanent reinvestment of foreign earnings in all non-U.S. subsidiaries will be permanently reinvested outside of the U.S. However, if these funds were repatriated to the U.S. or used for U.S. operations, certain amounts could be subject to U.S. tax for the incremental amount in excess of theother foreign ~~tax paid.~~jurisdictions. Due to the timing and circumstances of repatriation of ~~these~~such earnings, if any, it is not ~~practical~~practicable to determine the unrecognized deferred tax liability ~~related~~relating to ~~the amount.~~such amounts.

We believe that our cash, cash equivalents, financing sources, and our ability to manage working capital and expected positive cash flows generated from operations in combination with continued expense reductions will be sufficient to fund our operations for the next twelve months from the filing date of this Form 10-Q based on our current business plans. Our liquidity plans are subject to a number of risks and uncertainties, including those described in the "Forward-Looking Statements" section of this MD&A and Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, ~~2022,~~2023, some of which are outside of our control.

For further details, see Note 7.9. Debt and Note 9.11. Capital Structure of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q.

Discussion of Cash Flows

A summary of net cash flows follows (in thousands):


		Three Months Ended March 31,
		2023		2022
		Three Months Ended March 31,
		Three Months Ended March 31,
		Three Months Ended March 31,
		2024
		2024
		2024
Net cash provided by (used in):
Net cash provided by (used in):
Net cash provided by (used in):	Net cash provided by (used in):
Operating activities	Operating activities	$	1,295	$	(2,693)
Operating activities
Operating activities
Investing activities
Investing activities
Investing activities	Investing activities	(5,470)		(5,399)
Financing activities	Financing activities	$	(2,299)	$	(1,781)
Financing activities
Financing activities

Our primary source of cash is receipts from revenue. The primary uses of cash are personnel and related costs, telecommunications and facility costs related primarily to our cost of r~~evenue~~revenue and general operating expenses including professional service fees, consulting fees, building and equipment maintenance and marketing expense.

Cash provided by operating activities for the three months ended March 31, ~~2023~~2024 was ~~$1.3~~$0.5 million as compared to ~~$2.7~~$1.3 million of cash ~~used in~~provided by operating activities for the same period in ~~2022.~~2023. In the current period, the Company generated cash from operations mainly driven by continued growth in cloud subscribers and reduced operating costs, ~~and favorable~~offset by unfavorable movements in working capital compared to the first quarter of ~~2022.~~2023.

Cash used in investing activities for the three months ended March 31, ~~2023~~2024 was ~~$5.5~~$3.8 million as compared to ~~$5.4~~$5.5 million inof cash used in investing activities ~~during~~during the same period in ~~2022.~~2023. The cash used for investing activities in the current year and

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prior year was primarily related to continued investment in product development for our Cloud offering and capitalization of associated labor costs.

Cash used in financing activities for the three months ended March 31, ~~2023~~2024 was ~~$2.3~~$2.1 million ~~primarily due~~as compared to ~~dividend payments on the Series B Preferred Stock. In 2022, $1.8~~$2.3 million of cash used in financing activities during the same period in 2023. The cash used in investing activities in the current year and prior year was primarily related to ~~pay the~~ dividend payments on the Series B Preferred Stock.

Effect of Inflation

Inflationary increases in certain input costs, such as occupancy, labor and benefits, and general administrative costs, have impacted our business. Management does not believe these impacts ~~however~~ have had a material impact on our results of operations during the three months ended March 31, ~~2023~~2024 and ~~2022.~~2023. We cannot assure you, however, that we will not be affected by general inflation in the future.

Contractual Obligations

Our contractual obligations consist of ~~contingent consideration,~~ office ~~equipment~~ and ~~colocation services~~laptop leases, notes payable and related interest as well as contractual commitments under third-party hosting, software licenses and maintenance agreements. The following table summarizes our ~~long-term~~long‑term contractual obligations as of March 31, ~~2023~~2024 (in thousands):


			Payments Due by Period
			Total		2023		2024-2026		2027-2028
			Payments Due by Period
			Payments Due by Period
			Payments Due by Period
		Total
Finance lease obligations
Finance lease obligations
Finance lease obligations	Finance lease obligations		$	1,145	$	440	$	705	$	—
Interest	Interest		41,353		8,861		32,492		—
Interest
Interest
Operating lease obligations
Operating lease obligations
Operating lease obligations	Operating lease obligations		40,627		6,032		24,115		10,480
Purchase obligations1	Purchase obligations1		41,672		13,471		28,201		—
Purchase obligations1
Purchase obligations1
Senior Note Payable
Senior Note Payable
Senior Note Payable	Senior Note Payable		141,077		—		141,077		—
Total	Total		$	265,874	$	28,804	$	226,590	$	10,480
Total
Total

1 Amount represents obligations associated with colocation agreements and other customer delivery related purchase obligations.

Uncertain Tax Positions

Unrecognized tax benefits associated with uncertain tax positions ~~of $4.4~~are $4.4 million at March 31, ~~2023 are excluded from the table above as we~~2024. We are not able to reasonably estimate when we would make any cash payments required to settle these liabilities, but we do not believe that the ultimate settlement of our obligations will materially affect our liquidity. We ~~anticipate~~do not expect that the balance of unrecognized tax benefits will significantly increase or decrease ~~by approximately $0.3 million~~ over the next twelve months.

Critical Accounting Policies and Estimates

Our condensed consolidated financial statements and accompanying notes have been prepared in accordance with U.S. GAAP. The preparation of these condensed consolidated financial statements in accordance with U.S. GAAP requires us to utilize accounting policies and make certain estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingencies as of the date of the financial statements and the reported amounts of revenues and expenses during a fiscal period. The SEC considers an accounting policy to be critical if it is important to a company’s financial condition and results of operations, and if it requires significant judgment and estimates on the part of management in its application.

These estimates and assumptions take into account historical and forward looking factors that the Company believes are reasonable, including but not limited to the potential impacts ~~continuing to arise~~ from ~~COVID-19 and public and private sector policies and initiatives aimed at reducing its transmission.~~current geopolitical tensions. As the extent and duration of the impacts from ~~COVID-19~~geopolitical developments remain

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unclear, the Company’s estimates and assumptions may evolve as conditions change. Actual results could differ significantly from those estimates. If actual results or events differ materially from those contemplated by us in making these estimates, our reported financial condition and results of operations for future

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periods could be materially affected. See Part II, “Item 1A. Risk Factors” in this Form 10-Q for certain matters bearing risks on our future results of operations.

During the three months ended March 31, ~~2023,~~2024, there were no significant changes in our critical accounting policies and estimates discussed in our Form 10-K for the year ended December 31, ~~2022.~~2023. Please refer to Management’s Discussion and Analysis of Financial Condition and Results of Operations contained in Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, ~~2022~~2023 for a more complete discussion of our critical accounting policies and estimates.

Recently Issued Accounting Standards

For a discussion of recently issued accounting standards see Note 2. Basis of Presentation and Consolidation ~~included in Part I, Item 1. “Notes~~ of the Notes to Condensed Consolidated Financial Statements ~~(unaudited)”~~in Item 1 of this ~~Quarterly Report on~~ Form 10-Q.

Off-Balance Sheet Arrangements

We had no off-balance sheet arrangements as of March 31, ~~2023~~2024 and December 31, ~~2022~~2023 that have, or are reasonably likely to have, a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that are material to investors.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk

The following discussion about market risk disclosures involves forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements. We deposit our excess cash in what we believe are high-quality financial instruments, primarily money market funds and certificates of deposit and, we may be exposed to market risks related to changes in interest rates. ~~We do not actively manage the risk of interest rate fluctuations on our marketable securities; however, such risk is mitigated by the relatively short-term nature of these investments.~~ These investments are denominated in United States dollars.

The primary objective of our investment activities is to preserve our capital for the purpose of funding operations, while at the same time maximizing the income, we receive from our investments without significantly increasing risk. To achieve these objectives, our investment policy allows us to maintain a portfolio of cash equivalents and short- and long-term investments in a variety of securities, which could include commercial paper, money market funds and corporate and government debt securities. Our cash and cash equivalents ~~and marketable securities~~ at March 31, ~~2023~~2024 and December 31, ~~2022~~2023 were invested in liquid money market accounts and certificates of ~~deposit and government securities.~~deposit. All market-risk sensitive instruments were entered into for non-trading purposes.

Foreign Currency Exchange Risk

We are exposed to translation risk because certain of our foreign operations utilize the local currency as their functional currency and those financial results must be translated into U.S. dollars. As currency exchange rates fluctuate, translation of the financial statements of foreign businesses into U.S. dollars affects the comparability of financial results between years.

We do not hold any derivative instruments and do not engage in any hedging activities. Although our reporting currency is the U.S. dollar, we may conduct business and incur costs in the local currencies of other countries in which we may operate, make sales and buy materials and services. As a result, we are subject to foreign currency transaction risk. Further, changes in exchange rates between foreign currencies and the U.S. dollar could affect our future net sales, cost of sales and expenses and could result in foreign currency transaction gains or losses.

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We cannot accurately predict future exchange rates or the overall impact of future exchange rate fluctuations on our business, results of operations and financial condition. To the extent that our international activities recorded in local currencies increase in the future, our exposure to fluctuations in currency exchange rates will correspondingly increase and hedging activities may be considered if appropriate.

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Interest Rate Risk

We are exposed to the risk of interest rate fluctuations on the interest income earned on our cash and cash equivalents. A hypothetical 100 basis point movement in interest rates applicable to our cash and cash equivalents outstanding at March 31, ~~2023~~2024 would increase interest income by approximately $0.2 million on an annual basis.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of the registrant’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934), as of the end of the period covered by this quarterly report, that ensure that information relating to the registrant which is required to be disclosed in this report is recorded, processed, summarized and reported within required time periods using the criteria for effective internal control established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that the registrant’s disclosure controls and procedures were effective as of March 31, ~~2023.~~2024.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting identified in management's evaluation pursuant to Rules 13a-15(d) or 15d-15(d) of the Exchange Act during the period covered by this Quarterly Report on Form 10-Q that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures

In designing and evaluating the disclosure controls and procedures and internal control over financial reporting, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures and internal control over financial reporting must reflect the fact that there are resource constraints and that management is required to apply judgment in evaluating the benefits of possible controls and procedures relative to their costs.

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PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

For a discussion of our material pending legal proceedings that could impact our results of operations, financial condition or cash flows see Note ~~13. Commitments, Contingencies and Other~~ ~~included in Part I, Item 1. “Notes~~17. Legal Matters of the Notes to Condensed Consolidated Financial Statements ~~(unaudited)”~~in Item 1 of this ~~Quarterly Report on~~ Form 10-Q.

ITEM 1A. RISK FACTORS

~~Other than set forth below, there~~There have been no material changes to our risk factors as previously disclosed in Part I, Item 1A. included in our Annual Report on Form 10-K for the year ended December 31, ~~2022.~~

We have engaged UBS Securities, LLC as its financial advisor to assist in exploring and evaluating potential strategic transactions. Additionally, we have received a non-binding proposal from B. Riley Financial, Inc. and its affiliates (“BRF”), and there can be no assurance that a transaction will be agreed to or consummated.

In March 2023, we announced that we have engaged UBS Securities, LLC as our financial advisor to assist in exploring and evaluating potential strategic transactions, and the receipt from BRF of a non-binding acquisition proposal (the “BRF Offer”). Management and our board of directors, in accordance with their fiduciary duties and consistent with their commitment to maximize shareholder value, are reviewing the BRF Offer and are evaluating potential strategic transactions. There can be no assurance that any transaction will ultimately be consummated. The price of the common stock may be impacted by the outcome of the board of directors’ review of the BRF Offer and any potential strategic transactions, and whether or not any transaction is agreed to or consummated.

Securities class action lawsuits and derivative lawsuits are often brought against public companies and their directors when companies either reject acquisition proposals or enter into agreements for transactions similar to those contemplated by the BRF Offer, and such lawsuits may be brought against our company and our directors in connection with the BRF Offer or a potential strategic transaction, whether or not a transaction is ultimately agreed to or consummated. Even if the lawsuits are without merit, these claims can result in substantial costs and divert management time and resources. An adverse judgment could result in monetary damages, which could have a negative impact on our liquidity and financial condition.

In addition, perceived uncertainties as to our future direction, strategy or leadership created as a consequence of new activist shareholder initiatives may result in the loss of potential business opportunities, harm our ability to attract new investors, customers, and employees, and cause our stock price to experience periods of volatility or stagnation.

Adverse developments affecting financial institutions, companies in the financial services industry or the financial services industry generally, such as actual events or concerns involving liquidity, defaults or non-performance, could adversely affect our operations and liquidity.

Actual events involving limited liquidity, defaults, non-performance or other adverse developments that affect financial institutions or other companies in the financial services industry or the financial services industry generally, or concerns or rumors about any events of these kinds, have in the past and may in the future lead to market-wide liquidity problems. For example, on March 10, 2023, Silicon Valley Bank (“SVB”) was closed by the California Department of Financial Protection and Innovation, which appointed the Federal Deposit Insurance Corporation (“FDIC”) as receiver. Although a statement by the U.S. Department of the Treasury, the Federal Reserve and the FDIC stated that all depositors of SVB would have access to all of their money after only one business day following the date of closure, uncertainty and liquidity concerns in the broader financial services industry remain. Inflation and rapid increases in interest rates have led to a decline in the trading value of previously issued government securities with interest rates below current market interest rates. The U.S. Department of Treasury, FDIC and Federal Reserve Board have announced a program to provide up to $25 billion of loans to financial institutions secured by such government securities held by financial institutions to mitigate the risk of potential losses on the sale of such instruments. However, widespread demands for customer withdrawals or other needs of financial institutions for immediate liquidity may exceed the capacity of such program. There is no guarantee that the U.S. Department of Treasury,

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~~FDIC and Federal Reserve Board will provide access to uninsured funds in the future in the event of the closure of other banks or financial institutions in a timely fashion or at all.~~

Our access to our cash and cash equivalents in amounts adequate to finance our operations could be significantly impaired by the financial institutions with which we have arrangements directly facing liquidity constraints or failures. In addition, investor concerns regarding the U.S. or international financial systems could result in less favorable commercial financing terms, including higher interest rates or costs and tighter financial and operating covenants, or systemic limitations on access to credit and liquidity sources, thereby making it more difficult for us to acquire financing on acceptable terms or at all. Any material decline in available funding or our ability to access our cash and cash equivalents could adversely impact our ability to meet our operating expenses, result in breaches of our contractual obligations or result in violations of federal or state wage and hour laws, any of which could have material adverse impacts on our operations and liquidity.

~~Our cash and cash equivalents could be adversely affected if the financial institutions in which we hold our cash and cash equivalents fail.~~

We regularly maintain cash balances at third-party financial institutions in excess of the Federal Deposit Insurance Corporation insurance limit. A failure of a depository institution to return these deposits, or if a depository institution is subject to other adverse conditions in the financial or credit markets, could further impact access to our invested cash or cash equivalents and could adversely impact our operating liquidity and financial performance.2023.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not Applicable.

ITEM 5. OTHER INFORMATION

~~None.~~Rule 10b5-1 Trading Plans

There have been no changes to our Rule 10b5-1 Trading Plans as previously disclosed in Part II, Item 9B. included in our Annual Report on Form 10-K for the year ended December 31, 2023.

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ITEM 6. EXHIBITS

Incorporated by Reference

Exhibit No.

Description

Form

File No.

Exhibit

Filing Date

Filed Herewith

3.1

Restated Certificate of Incorporation of the Registrant.

10-K

001-40574

3.1

March 15, 2023

3.2

Certificate of Amendment to the Restated Certificate of Incorporation of the Registrant.

8-K

001-40574

3.1

June 23, 2022

3.3

Amended and Restated Bylaws of the Registrant.

S-1

333-132080

3.4

May 9, 2006

3.4

Amendment No. 1 to Amended and Restated Bylaws of the Registrant.

8-K

000-52049

3.2

February 20, 2018

3.5

Amendment No. 2 to the Amended and Restated Bylaws of the Registrant.

8-K

000-52049

3.3

June 30, 2021

3.6

Certificate of Designations of the Series B Perpetual Non-Convertible Preferred Stock.

8-K

000-52049

3.1

June 30, 2021

3.7

Certificate of Amendment of the Restated Certificate of Incorporation of Synchronoss Technologies, Inc.

8-K

001-40574

3.1

December 7, 2023

10.1†

Transition and Separation Agreement dated December 31, 2023 between the Registrant and Christopher Hill.

31.1

Certification of Principal Executive Officer pursuant to Rule 13a‑14(a) of the Exchange Act, as adopted pursuant to section 302 of the Sarbanes‑Oxley Act of 2002.

31.2

Certification of Principal Financial Officer pursuant to Rule 13a‑14(a) of the Exchange Act, as adopted pursuant to section 302 of the Sarbanes‑Oxley Act of 2002.

32.1

Certification of Principal Executive Officer pursuant to Rule 13a‑14(b) of the Exchange Act and section 18 U.S.C. Section 1350, as adopted pursuant to section 906 of the Sarbanes‑Oxley Act of 2002.

32.2

Certification of Principal Financial Officer pursuant to Rule 13a‑14(b) of the Exchange Act and section 18 U.S.C. Section 1350, as adopted pursuant to section 906 of the Sarbanes‑Oxley Act of 2002.

101.INS

XBRL Instance Document

101.SCH

XBRL Schema Document

101.CAL

XBRL Calculation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase

101.LAB

XBRL Labels Linkbase Document

101.PRE

XBRL Presentation Linkbase Document

†~~EXHIBITS~~

Incorporated by Reference
Exhibit No. Description Form File No. Exhibit Filing Date Filed Herewith
3.1
Restated Certificate of Incorporation of the Registrant.
10-K 001-40574 3.1 March 15, 2023
3.2
Certificate of Amendment to the Restated Certificate of Incorporation of the Registrant.
8-K 001-40574 3.1 June 23, 2022
3.3
Amended and Restated Bylaws of the Registrant.
S-1 333-132080 3.4 May 9, 2006
3.4
Amendment No. 1 to Amended and Restated Bylaws of the Registrant.
8-K 000-52049 3.2 February 20, 2018
3.5
Amendment No. 2 to the Amended and Restated Bylaws of the Registrant.
8-K 000-52049 3.3 June 30, 2021
3.6
Certificate of Designations of the Series B Perpetual Non-Convertible Preferred Stock.
8-K 000-52049 3.1 June 30, 2021
31.1
Certification of Principal Executive Officer pursuant to Rule 13a‑14(a) of the Exchange Act, as adopted pursuant to section 302 of the Sarbanes‑Oxley Act of 2002.
X
31.2
Certification of Principal Financial Officer pursuant to Rule 13a‑14(a) of the Exchange Act, as adopted pursuant to section 302 of the Sarbanes‑Oxley Act of 2002.
X
32.1
Certification of Principal Executive Officer pursuant to Rule 13a‑14(b) of the Exchange Act and section 18 U.S.C. Section 1350, as adopted pursuant to section 906 of the Sarbanes‑Oxley Act of 2002.
X
32.2
Certification of Principal Financial Officer pursuant to Rule 13a‑14(b) of the Exchange Act and section 18 U.S.C. Section 1350, as adopted pursuant to section 906 of the Sarbanes‑Oxley Act of 2002.
X
101.INS XBRL Instance Document X
101.SCH XBRL Schema Document X
101.CAL XBRL Calculation Linkbase Document X
101.DEF XBRL Taxonomy Extension Definition Linkbase X
101.LAB XBRL Labels Linkbase Document X
101.PRE XBRL Presentation Linkbase Document X

Compensation agreement.

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SIGNATURES

Pursuant to the requirements of Securities Exchange Act of 1934, the registrant has caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.


						Synchronoss Technologies, Inc.



						/s/ Jeff Miller
						Jeff Miller
						Chief Executive Officer
						(Principal Executive Officer)


						/s/ Louis Ferraro
						Louis Ferraro
						Chief Financial Officer

May 9, ~~2023~~2024

3641


	Balance at December 31, 2022		Other comprehensive income		Tax effect		Balance at March 31, 2023
Foreign currency	$	(40,611)	$	4,570	$	—	$	(36,041)
Unrealized loss on intercompany foreign currency transactions	(3,520)		—		—		(3,520)

Total	$	(44,131)	$	4,570	$	—	$	(39,561)


Options	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2022	6,641	$	3.80
Options Granted	19	1.02
Options Exercised	—	—
Options Cancelled	(160)	8.04
Outstanding at March 31, 2023	6,500	$	3.69	5.07	$	1
Vested and exercisable at March 31, 2023	2,635	$	6.67	3.71	$	—