UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

 
FORM 10-Q
 

 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Periodquarterly period ended SeptemberJune 30, 20162017

ORor
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
☐   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from          to           .

Commission File No. file number001-33601

 
GlobalSCAPE, Inc.
(Exact nameName of registrantRegistrant as specifiedSpecified in its charter)Charter)


Delaware
74-2785449
(State or other jurisdictionOther Jurisdiction of
incorporation Incorporation or organization)
Organization
(I.R.S. Employer
Identification No.)
  
4500 Lockhill-Selma, Suite 150
San Antonio, Texas
78249
(Address of Principal Executive Office)Offices(Zip Code)Code

(210) 308-8267
(Registrant’s Telephone Number, Including Area Code)Code
210-308-8267
Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☐  No   Yes       No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Webweb site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☐  No   Yes      No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”filer,” “smaller reporting company,” and “smaller reporting“emerging growth company” in Rule 12b-2 of the Exchange Act (check one):Act.

Large accelerated filerAccelerated filer
Non-accelerated filer
  (Do(Do not check if a smaller reporting company)
Smaller reporting company
Emerging growth company ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes   Yes  No   No

APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PRECEDING FIVE YEARS:

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court.  Yes ☐  No ☐

APPLICABLE ONLY TO CORPORATE ISSUERS

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.  As of OctoberJuly 31, 2016,2017 there were 21,145,02121,793,131 shares of common stock outstanding.



GlobalSCAPE, Inc.
Quarterly Report on Form 10-Q
For the Quarter ended SeptemberJune 30, 2016
2017
Index

  Page
   
Part I.Financial Information 
  
Item 1.2
 3
2
 4
3
 5
4
 6
5
   
Item 2.1926
   
Item 3.39
48
   
Item 4.40
49
   
Part II.Other Information41
   
Item 1.41
51
   
Item1A.41
51
  
Item 6.41
51
  
42
52

GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®, Enhanced File Transfer®, Enhanced File Transfer Server®EFT Cloud Services®, GlobalSCAPE Securely Connected®, CuteSendIt®, and Mail Express® are registered trademarks of GlobalSCAPE, Inc.  

Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, EFT Cloud Services™Server™, EFT Workspaces™, EFT Insight™, Enhanced File Transfer™, Enhanced File Transfer Server™, Secure Ad Hoc Transfer™, SAT™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise ™,Enterprise™, Desktop Transfer Client™, DTC™, Mobile Transfer Client™, MTC™, Web Transfer Client™, Workspaces™, Accelerate™, WTC™, Content Integrity Control™, Advanced Authentication™, AAM™ and scConnect™ are trademarks of GlobalSCAPE, Inc. 

TappIn® and TappIn® and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary. 

TappIn Secure Share ™,Share™, Social Share ™,Share™, Now Playing ™,Playing™, and Enhanced A La Carte Playlist ™,Playlist™, are trademarks of TappIn, Inc., our wholly-owned subsidiary. 

Other trademarks and trade names in this Quarterly Report are the property of their respective owners.
 



Part I. Financial Information

Item 1. Financial Statements

GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
(in thousands except share amounts)
  June 30,  December 31, 
  2017  2016 
  (unaudited)    
Assets      
Current assets:      
Cash and cash equivalents $8,757  $8,895 
Short term certificates of deposit  2,763   2,754 
Accounts receivable, net  6,016   6,288 
Federal income tax receivable  961   292 
Prepaid and other expenses  425   531 
Total current assets  18,922   18,760 
         
Long term certificates of deposit  12,898   12,779 
Capitalized software development costs, net  3,761   3,743 
Goodwill  12,712   12,712 
Deferred tax asset, net  1,179   1,050 
Property and equipment, net  551   456 
Other assets  102   245 
Total assets $50,125  $49,745 
         
 Liabilities and Stockholders’ Equity        
Current liabilities:        
Accounts payable $948  $930 
Accrued expenses  1,465   1,603 
Deferred revenue  12,284   13,655 
Total current liabilities  14,697   16,188 
         
Deferred revenue, non-current portion  3,877   3,790 
Other long term liabilities  171   152 
         
Commitments and contingencies        
         
Stockholders’ equity:        
Preferred stock, par value $0.001 per share, 10,000,000
authorized, no shares issued or outstanding
  -   - 
Common stock, par value $0.001 per share, 40,000,000
authorized, 22,192,412 and 21,920,912 shares issued
at June 30, 2017, and December 31, 2016, respectively
  22   22 
Additional paid-in capital  22,885   21,756 
Treasury stock, 403,581 shares, at cost, at
June 30, 2017 and December 31, 2016
  (1,452)  (1,452)
Retained earnings  9,925   9,289 
Total stockholders’ equity  31,380   29,615 
Total liabilities and stockholders’ equity $50,125  $49,745 
The accompanying notes are an integral part of these condensed consolidated financial statements.

  September 30,  December 31, 
  2016  2015 
  (Unaudited)  (Audited) 
Assets      
Current assets:      
Cash and cash equivalents $17,421  $15,885 
Short term investments  3,303   3,254 
Accounts receivable (net of allowance for doubtful accounts
      of $335 and $325 in 2016 and 2015, respectively)
  8,870   6,081 
Federal income tax receivable  104   290 
Prepaid and other expenses  425   511 
Total current assets  30,123   26,021 
         
Property and equipment, net  463   498 
Capitalized software development costs, net  3,961   3,982 
Goodwill  12,712   12,712 
Deferred tax asset, net  976   940 
Other assets  30   60 
Total assets $48,265  $44,213 
         
 Liabilities and Stockholders’ Equity        
Current liabilities:        
Accounts payable $622  $839 
Accrued expenses  1,841   1,893 
Deferred revenue  13,005   12,000 
Income taxes payable  517   127 
Total current liabilities  15,985   14,859 
         
Deferred revenue, non-current portion  3,688   3,612 
Other long term liabilities  34   44 
         
Commitments and contingencies        
         
Stockholders’ equity:        
Preferred stock, par value $0.001 per share, 10,000,000
authorized, no shares issued or outstanding
  -   - 
Common stock, par value $0.001 per share, 40,000,000
authorized, 21,548,602 and 21,383,467 shares issued
at September 30, 2016, and December 31, 2015, respectively
  21   21 
Additional paid-in capital  20,632   19,583 
Treasury stock, 403,581 shares, at cost, at
September 30, 2016 and December 31, 2015
  (1,452)  (1,452)
Retained earnings  9,357   7,546 
Total stockholders’ equity  28,558   25,698 
Total liabilities and stockholders’ equity $48,265  $44,213 
GlobalSCAPE, Inc.
Condensed Consolidated Statements of Operations and Comprehensive Income
(In thousands, except per share amounts)
(Unaudited)
  Three months ended June 30,  Six months ended June 30, 
  2017  2016  2017  2016 
             
Operating Revenues:            
Software licenses $2,700  $2,796  $5,279  $5,060 
Maintenance and support  5,222   4,553   10,343   8,998 
Professional services  551   762   1,283   1,404 
Total Revenues  8,473   8,111   16,905   15,462 
Cost of revenues                
Software licenses  752   796   1,509   1,422 
Maintenance and support  425   386   838   780 
Professional services  353   452   717   875 
Total cost of revenues  1,530   1,634   3,064   3,077 
Gross profit  6,943   6,477   13,841   12,385 
Operating expenses                
Sales and marketing  3,196   2,879   6,485   5,884 
General and administrative  1,889   1,726   3,603   3,413 
Research and development  1,213   585   1,935   1,232 
Total operating expenses  6,298   5,190   12,023   10,529 
Income from operations  645   1,287   1,818   1,856 
Interest income (expense), net  77   27   146   60 
Income before income taxes  722   1,314   1,964   1,916 
Income tax expense  265   473   676   693 
Net income $457  $841  $1,288  $1,223 
Comprehensive income $457  $841  $1,288  $1,223 
                 
Net income per common share -                
Basic $0.02  $0.04  $0.06  $0.06 
Diluted $0.02  $0.04  $0.06  $0.06 
                 
Weighted average shares outstanding:                
Basic  21,675   21,105   21,610   21,056 
Diluted  22,170   21,689   22,094   21,655 
                 
Cash dividends declared per share $0.015  $0.015  $0.030  $0.030 

The accompanying notes are an integral part of these condensed and consolidated financial statements.



GlobalSCAPE, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)
Condensed Consolidated Statements of Operations and Comprehensive Income
  For the Six Months Ended June 30, 
  2017  2016 
Operating Activities:      
Net income $1,288  $1,223 
Items not involving cash at the time they are recorded in the statement of operations:     
Provision for sales returns and doubtful accounts receivable  11   42 
Depreciation and amortization  1,056   1,006 
Share-based compensation  671   523 
Deferred taxes  (129)  47 
Excess tax benefit from share-based compensation  -   (12)
Subtotal before changes in operating assets and liabilities  2,897   2,829 
Changes in operating assets and liabilities:        
Accounts receivable  261   845 
Prepaid expenses  106   (41)
Deferred revenue  (1,284)  (726)
Accounts payable  18   (106)
Accrued expenses  (138)  (518)
Other assets  143   30 
Accrued interest receivable  (128)  (33)
Other long-term liabilities  19   3 
Income tax receivable and payable  (669)  141 
Net cash provided by operating activities  1,225   2,424 
Investing Activities:        
Software development costs capitalized  (938)  (846)
Purchase of property and equipment  (231)  (113)
Net cash (used in) investing activities  (1,169)  (959)
Financing Activities:        
Proceeds from exercise of stock options  458   259 
Excess tax benefit from share-based compensation  -   12 
Dividends paid  (652)  (631)
Net cash (used in) financing activities  (194)  (360)
Net increase (decrease) in cash  (138)  1,105 
Cash at beginning of period  8,895   15,885 
Cash at end of period $8,757  $16,990 
         
Supplemental disclosure of cash flow information:        
Cash paid during the period for:        
Interest $-  $- 
Income taxes $1,504  $468 
(In thousands, except per share amounts)
(Unaudited)

  Three months ended September 30,  Nine months ended September 30, 
  2016  2015  2016  2015 
             
Operating Revenues:            
Software licenses $3,373  $2,852  $8,565  $8,590 
Maintenance and support  4,713   4,142   13,843   12,269 
Professional services  667   653   2,013   1,531 
Total Revenues  8,753   7,647   24,421   22,390 
Cost of revenues                
Software licenses  873   562   2,303   1,651 
Maintenance and support  363   341   1,145   1,057 
Professional services  534   605   1,689   1,257 
Total cost of revenues  1,770   1,508   5,137   3,965 
Gross profit  6,983   6,139   19,284   18,425 
Operating expenses                
Sales and marketing  2,759   2,289   8,453   7,060 
General and administrative  1,638   1,449   5,083   4,629 
Research and development  528   646   1,727   1,832 
Total operating expenses  4,925   4,384   15,263   13,521 
Income from operations  2,058   1,755   4,021   4,904 
Other income  28   17   88   51 
Income before income taxes  2,086   1,772   4,109   4,955 
Income tax expense  687   542   1,348   1,585 
Net income $1,399  $1,230  $2,761  $3,370 
Comprehensive income $1,399  $1,230  $2,761  $3,370 
                 
Net income per common share -                
Basic $0.07  $0.06  $0.13  $0.16 
Diluted $0.06  $0.06  $0.13  $0.16 
                 
Weighted average shares outstanding:                
Basic  21,122   20,892   21,061   20,782 
Diluted  21,674   21,440   21,640   21,294 
                 
Cash dividends declared per share $0.015  $0.015  $0.045  $0.030 

The accompanying notes are an integral part of these condensed and consolidated financial statements.

GlobalSCAPE, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)

  For the Nine Months Ended September 30, 
  2016  2015 
Operating Activities:      
Net income $2,761  $3,370 
Items not involving cash at the time they are recorded in the statement of operations:        
Bad debt expense  67   147 
Depreciation and amortization  1,522   1,116 
Share-based compensation  721   482 
Deferred taxes  (36)  (320)
Excess tax benefit from share-based compensation  5   (49)
Subtotal before changes in operating assets and liabilities  5,040   4,746 
Changes in operating assets and liabilities:        
Accounts receivable  (2,856)  (1,690)
Prepaid expenses  86   154 
Deferred revenue  1,081   531 
Accounts payable  (217)  (757)
Accrued expenses  (52)  10 
Other Assets  30   37 
Other long-term liabilities  (10)  (5)
Income tax receivable and payable  571   403 
Net cash provided by operating activities  3,673   3,429 
Investing Activities:        
Software development costs capitalized  (1,298)  (1,613)
Purchase of property and equipment  (168)  (108)
Interest reinvested in short and long term investments  (49)  (48)
Net cash (used in) investing activities  (1,515)  (1,769)
Financing Activities:        
Proceeds from exercise of stock options  333   417 
Excess tax benefit from share-based compensation  (5)  49 
Dividends paid  (950)  (626)
Net cash (used in) financing activities  (622)  (160)
         
Net increase in cash  1,536   1,500 
Cash at beginning of period  15,885   11,358 
Cash at end of period $17,421  $12,858 
         
Supplemental disclosure of cash flow information:        
Cash paid during the period for:        
Interest $-  $- 
Income taxes $776  $1,341 

The accompanying notes are an integral part of these condensed and consolidated financial statements.
5

GlobalSCAPE, Inc.
Notes to Condensed Consolidated Financial Statements
As of SeptemberJune 30, 20162017 and For the Three and Nine Six
Months Then Ended
(Unaudited)

1.1.           Nature of Business

We developGlobalSCAPE, Inc. and sell computer software thatits wholly-owned subsidiary (together referred to as the “Company”, “GlobalSCAPE”, or “we”)  provides secure information exchange file transfer and file sharing capabilities for enterprises and consumers.consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. Our solution portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.  Our primary business is selling and supporting managed file transfer, or MFT, software for enterprises. The brand name of our MFT product platform is Enhanced File Transfer, or EFT. We have other products that complement our EFT product.

In June 2017, we introduced a data integration product that we planned to sell under the brand name Kenetix. We licensed the technology for this product from a third party. This product is a cloud-based, integration-as-a-service, or iPaaS, solution used to connect applications, microservices, application program interfaces (or API’s), data and processes within and between organizations. We have experienced issues with the third-party technology and have determined to suspend marketing of the product as we evaluate options and determine whether the licensor can effectively address the issues.

We also sell other products that are synergistic to EFT including Mail Express, scConnect, WAFS, and CuteFTP.

We earn most Collectively, these products constitute less than 10% of our revenue from the sale of EFT and products that are part of our EFT platform. We earn revenue from the sale of perpetual software licenses, providing products under software-as-a-service, or SaaS, subscriptions, providing maintenance and support services, or M&S, and offering professional services for product customization and integration.total revenue.

Throughout these notes unless otherwise noted, our references to the 20162017 quarter and the 20152016 quarter refer to the three months ended SeptemberJune 30, 20162017 and 2015,2016, respectively.  Our references to the 2016 nine2017 six months and the 2015 nine2016 six months refer to the ninesix months ended SeptemberJune 30, 20162017 and 2015,2016, respectively.

2.2.           Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with Rule 10-01 of Regulation S-X, “Interim Financial Statements”, as prescribed by the United States Securities and Exchange Commission, or SEC. Accordingly, they do not include all information and footnotes required under United States generally accepted accounting principles, in the United States, or GAAP, for complete financial statements. In the opinion of management, all accounting entries necessary for a fair presentation of our financial position and results of operations have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year. The information included in this Form 10-Q should be read in conjunction with the consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K10-K/A for the fiscal year ended December 31, 2015,2016 filed with the SEC on June 14, 2018, which we refer to as the 20152016 Form 10-K,10-K/A, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations also included in our 20152016 Form 10-K10-K/A and in this report.

We follow accounting standards set by the Financial Accounting Standards Board.Board, or FASB. This board sets GAAP, thatwhich we follow in preparing financial statements that report our financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the United States Securities and Exchange Commission, or SEC.
 
5


The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our consolidated financial statements. It is possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported amounts of our financial position and results of operations.

3.3.           Significant Accounting Policies

Principles of Consolidation

The accompanying condensed consolidated financial statements of GlobalSCAPE, Inc. and its wholly-owned subsidiary (collectively referred to as the “Company” or “we”) are prepared in conformity with GAAP.  All intercompany accounts and transactions have been eliminated.

Changes in Accounting Methods, Reclassifications and Revisions

As part of our ongoing enhancement and refinement of our financial reporting to fairly present our results of operations and financial position, we may make changes from time-to-time in accounting methods and in the classification and presentation of our business activities in our financial statements. To ensure comparability between periods, we revise previous period financial statements presented to conform them to the method of presentation in our current period financial statements. If the changes increase or decrease previously reported amounts of revenue or expenses, we adjust retained earnings as of the beginning of the earliest period presented for the cumulative effect, if any, on that balance. If these changes affect our financial statements for previously reported interim periods not presented herein, we present revised financial statements for those periods when they are reported in the future.

Method of Amortization of Deferred Revenue Related to M&S Contracts

In previously issued financial statements, for our fiscal years prior to 2016 and for the first three quarters of 2016, we amortized deferred revenue related to maintenance and support, or M&S, contracts by recording a full month of amortization in the first month of a contract. We used that method based on our intent to match revenue from our M&S contracts to the expense we incur when delivering M&S services. We acknowledge that the more common and widespread practice is to amortize deferred revenue based upon the specific number of days the M&S contract is in place during that month. Both methods result in the recognition of the same amount of revenue over the term of the M&S contract but yield differing amounts of revenue being recognized in the first month and last month of an M&S contract.

Commencing with the issuance of our consolidated financial statements as of December 31, 2016, and for the year then ended, we changed our method of amortizing deferred revenue related to M&S contracts such that our condensed consolidated statements of operations and balance sheets included herein are now prepared using the specific number of days method. This change decreased M&S revenue and net income for the three months ended June 30, 2016 as reported herein by immaterial amounts relative to amounts previously reported for that period. This change increased deferred revenue as of June 30, 2016 by an immaterial amount relative to the amount previously reported as of that date. This change has no effect on the total amount of revenue we will realize from our M&S contracts.

Method of Recording M&S Billings

We may invoice a customer for M&S to be provided commencing on a date in a month subsequent to the month in which we invoice the customer. We typically receive a purchase order from our customers for M&S prior to invoicing them, and it is not uncommon for a customer to pay us in advance of that M&S commencement date either on their own or when we request such payment. Accordingly, in our consolidated balance sheets issued prior to 2016 and for the first three quarters of 2016, we recorded an account receivable and deferred revenue for these invoices as of the date of the invoice. Commencing with the preparation and issuance of our consolidated financial statements as of December 31, 2016, we determined that a reasonable, alternate and more conservative method would be to wait until the commencement date of the M&S contract had arrived to record the account receivable and deferred revenue for any such invoices for which we have not been paid as of the balance sheet date. Accordingly, our condensed consolidated balance sheet as of June 30, 2016, included herein is now prepared and presented using that method. This change had the effect of decreasing our reported amounts of accounts receivable and deferred revenue relative to the method we previously used but does not affect any of our reported amounts of revenue or net income.

6


Reclassification of Sales Engineer Expenses

We employ sales engineers who assist our sales staff in addressing technical considerations by our customers prior to their purchasing our product. Our use of sales engineers has expanded in recent quarters. Prior to 2016 and for the first three quarters of 2016, we classified the expense of sales engineers as part of costs of revenue – professional services. Commencing with the preparation and issuance of our financial statements as of December 31, 2016, we began classifying these expenses as part of sales and marketing expense to more appropriately present the current nature of the activities of our sales engineers. This change has the effect of decreasing cost of revenue – professional services and increasing sales and marketing expense. It does not affect any of our reported amounts of revenue or net income.

Reclassification of Reserve for Uncertain Tax Position

As described in Note 9, we maintain a reserve for uncertain tax positions. Prior to 2016 and for the first three quarters of 2016, we classified that reserve as a current liability since it was not material to our financial statements taken as a whole. Commencing with the preparation of our financial statements as of December 31, 2016, we determined it appropriate to classify it as a component of other long term liabilities. This change has the effect of decreasing current income taxes payable and increasing other long term liabilities.

Reclassification of Professional Services Revenue

In preparing our condensed consolidated statement of operations and comprehensive income for the 2017 quarter, we changed the classification of certain revenue from M&S to professional services to better reflect the nature of that revenue. We have made the same reclassification in our condensed consolidated statement of operations and comprehensive income for the 2016 quarter presented herein.
Adjustments Related to the Audit Committee Investigation and Audit of 2016 Financial Statements

The Company has concluded that its previously issued consolidated financial statements for the year ended  December 31, 2016 should be restated due to misstatements related to certain revenue transactions incorrectly recognized during the year ended December 31, 2016 as well as other transactions identified during the Audit Committee’s investigation and management’s analysis and for the changes in the Company’s accounting methods, reclassifications and revisions described above in this Note 3.

The impact of all of the misstatements described above on the condensed consolidated financial statements as of and for the three and six months ended June, 2016 are as follows:




7


Condensed Consolidated Balance Sheet
As of June 30, 2016
(in thousands)
(unaudited)
  As Previously Reported  Adjustments  As Revised 
Assets         
Current assets:         
Cash and cash equivalents $16,990     $16,990 
Short term investments  3,287      3,287 
Accounts receivable, net  5,673   (622)  5,051 
Federal income tax receivable  55   361   416 
Prepaid and other expenses  777       777 
             
Total current assets  26,782   (261)  26,521 
             
Long term investments            
Property and equipment, net  473       473 
Capitalized software development costs, net  3,960       3,960 
Goodwill  12,712       12,712 
Deferred tax asset, net  893       893 
Other assets  31   (1)  30 
             
Total assets $44,851  $(262) $44,589 
             
Liabilities and Stockholders’ Equity            
Current liabilities:            
Accounts payable  742   (9)  733 
Accrued expenses  1,478   (103)  1,375 
Deferred revenue  11,344   228   11,572 
Income taxes payable  -   -   - 
             
Total current liabilities  13,564   116   13,680 
             
Deferred revenue, non-current portion  3,825   145   3,970 
Other long term liabilities  37   100   137 
             
Stockholders’ Equity:            
Preferred stock  -       - 
Common stock  21       21 
Additional paid-in capital  20,580   86   20,666 
Treasury stock  (1,452)  -   (1,452)
Retained earnings  8,276   (709)  7,567 
Total stockholders’ equity  27,425   (623)  26,802 
             
Total liabilities and stockholders’ equity $44,851  $(262) $44,589 


8

Condensed Consolidated Statement of Operations and Comprehensive Income
For the Three Months Ended June 30, 2016
(in thousands, except per share amounts)
(unaudited)
  As Previously Reported  Adjustments  As Revised 
          
Operating revenues:         
Software licenses $2,893   (97) $2,796 
Maintenance and support  4,632   (79)  4,553 
Professional services  731   31   762 
Total revenues  8,256   (145)  8,111 
Costs of revenues            
Software licenses  800   (4)  796 
Maintenance and support  387   (1)  386 
Professional services  587   (135)  452 
Total costs of revenues  1,774   (140)  1,634 
Gross Profit  6,482   (5)  6,477 
Operating expenses            
Sales and marketing  2,792   87   2,879 
General and administrative  1,712   14   1,726 
Research and development  572   13   585 
Total operating expenses  5,076   114   5,190 
Income from operations  1,406   (119)  1,287 
Interest income (expense), net  27       27 
Income before income taxes  1,433   (119)  1,314 
Income tax expense  479   (6)  473 
Net income $954  $(113) $841 
Comprehensive income $954  $(113) $841 
             
Net income per common share - basic $0.05  $(0.01) $0.04 
             
Net income per common share - diluted $0.04  $(0.01) $0.04 


9

Condensed Consolidated Statement of Operations and Comprehensive Income
For the Six Months Ended June 30, 2016
(in thousands, except per share amounts)
(unaudited)
  As Previously Reported  Adjustments  As Revised 
          
Operating revenues:         
Software licenses $5,192   (132) $5,060 
Maintenance and support  9,129   (131)  8,998 
Professional services  1,345   59   1,404 
Total revenues  15,666   (204)  15,462 
Costs of revenues            
Software licenses  1,430   (8)  1,422 
Maintenance and support  781   (1)  780 
Professional services  1,156   (281)  875 
Total costs of revenues  3,367   (290)  3,077 
Gross Profit  12,299   86   12,385 
Operating expenses            
Sales and marketing  5,693   191   5,884 
General and administrative  3,445   (32)  3,413 
Research and development  1,199   33   1,232 
Total operating expenses  10,337   192   10,529 
Income from operations  1,962   (106)  1,856 
Interest income (expense), net  60       60 
Income before income taxes  2,022   (106)  1,916 
Income tax expense  661   32   693 
Net income $1,361  $(138) $1,223 
Comprehensive income $1,361  $(138) $1,223 
             
Net income per common share - basic $0.07  $(0.0) $0.06 
             
Net income per common share - diluted $0.06  $(0.0) $0.06 

10

Condensed Consolidated Statements of Cash Flows
For the Six Months Ended June 30, 2016
(in thousands)
(unaudited)
  As Previously Reported  Adjustments  As Revised 
          
Operating Activities:         
Net income $1,361   (138) $1,223 
Adjustments to reconcile net income to net cash provided by operating activities:         
Bad debt expense  52   (10)  42 
Depreciation and amortization  1,006       1,006 
Stock-based compensation  500   23   523 
Deferred taxes  47       47 
Excess tax deficiency from exercise of share based compensation  (12)      (12)
Subtotal before changes in operating assets and liabilities  2,954   (125)  2,829 
Changes in operating assets and liabilities:            
Accounts receivable  356   489   845 
Prepaid expenses  (40)  (1)  (41)
Income tax receivable and payable  120   21   141 
Accrued interest receivable  (33)      (33)
Other assets  29   1   30 
Accounts payable  (108)  2   (106)
Accrued expenses  (404)  (114)  (518)
Deferred revenues  (443)  (283)  (726)
Other long-term liabilities  (7)  10   3 
Net cash provided by (used in) operating activities  2,424   -   2,424 
Investing Activities:            
Software development costs  (846)      (846)
Purchase of property and equipment  (113)      (113)
Net cash provided by (used in) investing activities  (959)  -   (959)
Financing Activities:            
Proceeds from exercise of stock options  259       259 
Tax deficiency (benefit) from stock-based compensation  12       12 
Dividends paid  (631)      (631)
Net cash provided by (used in)  financing activities  (360)  -   (360)
Net increase (decrease) in cash  1,105       1,105 
Cash at beginning of period  15,885   -   15,885 
Cash at end of period $16,990  $-  $16,990 
             
Supplemental disclosure of cash flow information:            
Cash paid during the period for:            
Interest $-      $- 
Income taxes $468      $468 

11


Revenue Recognition

We develop, market and sell software products. We recognize revenue from a sale transaction when the following conditions are met:

·          Persuasive evidence of an arrangement exists.
·          Delivery has occurred or services have been rendered.
·          The amount of the sale is fixed or determinable.
·          Collection of the sale amount is reasonably assured.

6


For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that transaction until all the criteria are met.

We earn the majority of our software license revenue from software products sold under perpetual software license agreements. At the time our customers purchase these products, they typically also purchase a product maintenance and support, oran M&S agreement.contract. These transactions are multiple element software sales for which we assess the presence of vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods on a straight-line method as we deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of the fair value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to revenue in future periods as we deliver the related future services to the customer.
 
OurWe provide services under M&S contracts with terms generally ranging from one to three years. We require up-front payment of our M&S fee in an amount that covers the entire term of the agreement.  We record deferred revenue consists primarilyat the commencement date of the contract or when we receive payment, whichever occurs first.  We amortize the related deferred revenue over the term of the contract, based upon the specific number of days method. Deferred revenue related to be earned inservices we will deliver within one year is presented as a current liability while deferred revenue related to services that we will deliver more than one year into the future is presented as a non-current liability. We reduce deferred revenue and recognize revenue ratably in future periods on a straight-line method as we deliver services under M&S agreements. We bill our customers in advance for M&S services and record accounts receivable and deferred revenue in the same amount at the time we issue an invoice. We commence recognition of the deferred revenue as revenue only after the M&S period begins.service.

For our products licensed and delivered under a SaaS transaction on a monthly or other periodic subscription or SaaS basis, we recognize subscription revenue, including initial setup fees, on a monthly basis ratably over the contractual term of the customer contract as we deliver our products and services. Amounts invoiced or paid prior to this revenue recognition are presented as deferred revenue until earned.
 
We provide professional services to our customers consisting primarily of software installation support, operations support and training. We recognize revenue from these services as they are completed and accepted by our customers.
 
We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a liability payable to taxing authorities.

Reclassification of Expenses

In preparing our financial statements for the year ended December 31, 2015, we revised the manner in which we present cost of revenues and other elements of our statement of operations in response to the changing nature of our business and the resulting differences in the scope and nature of certain expenses we incur.

Cost of Revenue

Cost of revenue was expanded from one line to three lines to correspond with the associated revenue classifications.  Amortization of capitalized software development costs was moved from depreciation and amortization and included in the cost of license revenue.  Other costs included in cost of license revenue are royalties we pay to use technology in our products that is developed by others and fees paid to third party service providers who support our cloud based and SaaS solutions.  Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related personnel costs of our employees who deliver the related service to our clients.  These costs were previously included in the general and administrative classification.  Also included in the cost of professional services revenue are the fees of third party service providers.

Selling, General and Administrative

We separated selling, general and administrative expenses into two line items – sales and marketing and general and administrative.

Depreciation and Amortization

After reclassifying amortization of capitalized software development costs to cost of license revenue, the remaining depreciation and amortization costs were included in general and administrative expense and the depreciation and amortization line on our statement of operations was removed.

7


Effect of the reclassifications

The reclassifications were between cost of revenues and operating expenses and had no effect on revenue, income from operations, net income or earnings per share.  The following tables illustrate the effects of these reclassifications on previously reported amounts for the quarter and the nine months ended September 30, 2015 ($ in thousands):
  Quarter Ended September 30, 2015 
     Reclassification of Previously Reported Amounts    
  
As
Previously
Reported
  
Cost
of
Revenues
  
Capitalized
Software Cost
Amortization
  
Personnel
Costs
  Depreciation  
Selling,
General
& Administrative
  
As
Now
Reported
 
                      
Operating Revenues:                     
Software licenses $2,852                 $2,852 
Maintenance and support  4,142                  4,142 
Professional services  653                  653 
Total revenues  7,647                  7,647 
                        
Cost of Revenues:                       
Software licenses      195   367            562 
Maintenance and support              341         341 
Professional services      263       342         605 
Total cost of revenues  -                     1,508 
                           
Gross profit  -                     6,139 
                           
Operating Expenses                          
Sales and marketing  -                  2,289   2,289 
General and administrative  -                  1,449   1,449 
Cost of Revenues  458   (458)                 - 
Selling, general and administrative  4,355           (683)  66   (3,738)  - 
Research and development  646                       646 
Depreciation and amortization  433       (367)      (66)      - 
Total operating expenses  5,892                       4,384 
                             
Income from operations  1,755                       1,755 
Other income (expense), net  17                       17 
Income before income taxes  1,772                       1,772 
Income tax expense  542                       542 
Net income $1,230                      $1,230 
Comprehensive income $1,230                      $1,230 
                             
Net income per common share -                            
Basic $0.06                      $0.06 
Diluted $0.06                      $0.06 
  Nine Months Ended September 30, 2015 
     Reclassification of Previously Reported Amounts    
  
As
Previously
Reported
  
Cost
of
Revenues
  
Capitalized
Software Cost
Amortization
  
Personnel
Costs
  Depreciation  
Selling,
General
& Administrative
  
As
Now
Reported
 
                      
Operating Revenues:                     
Software licenses $8,590                 $8,590 
Maintenance and support  12,269                  12,269 
Professional services  1,531                  1,531 
Total revenues  22,390                  22,390 
                        
Cost of Revenues:                       
Software licenses      739   912            1,651 
Maintenance and support              1,057         1,057 
Professional services      327       930         1,257 
Total cost of revenues  -                     3,965 
                           
Gross profit  -                     18,425 
                           
Operating Expenses                          
Sales and marketing  -                  7,060   7,060 
General and administrative  -                  4,629   4,629 
Cost of Revenues  1,066   (1,066)                 - 
Selling, general and administrative  13,472           (1,987)  204   (11,689)  - 
Research and development  1,832                       1,832 
Depreciation and amortization  1,116       (912)      (204)      - 
Total operating expenses  17,486                       13,521 
                             
Income from operations  4,904                       4,904 
Other income (expense), net  51                       51 
Income before income taxes  4,955                       4,955 
Income tax expense  1,585                       1,585 
Net income $3,370                      $3,370 
Comprehensive income $3,370                      $3,370 
                             
Net income per common share -                            
Basic $0.16                      $0.16 
Diluted $0.16                      $0.16 
Cash and cash equivalents

Cash and cash equivalents includes all cash and highly liquid investments with original maturities of three months or less.

Short Term Investments

Short-term investments consist of certificates of deposit held with financial institutions with contractual maturity dates less than one year from the balance sheet date.  The Company has the intent and ability to hold these investments until their maturity dates and therefore accounts for them as held-to-maturity. These certificates of deposit are stated at amortized cost, which approximates the fair value of these investments.

9

Property and Equipment

Property and equipment is comprised of furniture and fixtures, software, computer equipment and leasehold improvements which are recorded at cost and depreciated using the straight-line method over their estimated useful lives. Furniture, fixtures and equipment have a useful life of five to seven years, computer equipment and software have a useful life of three years and leasehold improvements have a useful life that is the shorter of the term of the lease under which the improvements were made or the estimated useful life of the asset.


Expenditures for maintenance and repairs are expensed as incurred.

Goodwill

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level.level using December 31 as the measurement date. We operate as a single reporting unit.
 
When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not limited to:

Macroeconomic conditions.
Industry and market considerations.
Cost factors and trends for labor and other expenses of operating our business.
Our overall financial performance and outlook for the future.
Trends in the quoted market value and trading of our common stock.
 
In considering these and other factors, we consider the extent to which any adverse events and circumstances identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, the significance of all identified events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount.
 
If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill and perform no further testing, in accordance with GAAP. If we conclude otherwise, we proceed with performing the first step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP.

As of December 31, 2015,2016, after assessing the totality of the relevant events and circumstances, we determined it not more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since that time indicating that the carrying amount of goodwill may exceed its fair market value and that interim testing needed to be performed.

Capitalized Software Development Costs
 
When we complete research and development for a software product and have in place a program plan and a detail program design or a working model of that software product, we capitalize production costs incurred for that software product from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years. We periodically assess the carrying value of capitalized software development costs and our method of amortizing them relative to our estimates of realizability through sales of products in the marketplace.

Research and Development
 
We expense research and development costs as incurred.

10

Advertising Expense

We expense advertising costs as incurred as a component of our sales and marketing expenses.  Advertising expense was $480,315approximately $608,276 and $334,352$559,322 in the 2017 quarter and the 2016 quarter, and the 2015 quarter, respectively, and $1,447,078$1,027,837 and $1,116,894$967,458 in the 2016 nine2017 six months and 2015 nine2016 six months, respectively.


Share-Based Compensation

We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award vests or becomes unrestricted.

For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model considering the following factors:

We estimate expected volatility based on historical volatility of our common stock.
We use primarily the simplified method to derive an expected term which represents an estimate of the time options are expected to remain outstanding. We use this method because our options are plain-vanilla options, and we believe our historical option exercise experience is not adequately indicative of our future expectations.
We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in effect at the time of grant.
We estimate a dividend yield based on our historical and expected future dividend payments.

For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the award.

Income Taxes

We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future periods in which we generate taxable income.

We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax provision on our statement of operations. Any valuation allowances we establish are determined based upon a number of assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of revenue and income before taxes in the various domestic jurisdictions in which we operate.

We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of benefit to recognize in the consolidated financial statements. The amount of the benefit we recognize is the largest amount that we believe has a greater than 50%50 percent likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax positions for which reserves have been established.

Earnings Per Share

We compute basic earnings per share using the weighted-average number of common shares outstanding during the periods.  We compute diluted earnings per share using the weighted-average number of common shares outstanding plus the number of common shares that would be issued assuming conversion of all potentially dilutive common shares outstanding.

Awards of non-vested restricted stock and options are considered potentially dilutive common shares for the purpose of computing earnings per common share.  We apply the treasury stock method to non-vested options under which the assumed proceeds include the amount the employee must pay to exercise the option plus the amount of unrecognized cost attributable to future periods less any expected tax benefits.

Recent accounting pronouncements

The Financial Accounting Standards Board, or FASB, has issued the Accounting Standard Updates (ASU) described below that we believe may be relevant to our business and to the preparation of our financial statements.

1114


Recent accounting pronouncementsASU 2017-04, Intangibles – Goodwill and Other (issued January 2017) - To simplify the subsequent measurement of goodwill, Step 2 was eliminated from the goodwill impairment test. In computing the implied fair value of goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. Instead, under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. Any loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. This update also eliminated the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that qualitative test, to perform Step 2 of the goodwill impairment test. Therefore, the same impairment assessment applies to all reporting units. An entity is required to disclose the amount of goodwill allocated to each reporting unit with a zero or negative carrying amount of net assets. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. A public business entity that is an SEC filer is required to adopt the amendments in this update for its annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. We expect that the application of the provisions of this update will not have a material effect on our consolidated financial statements.

In June 2016, the Financial Accounting Standards Board, or FASB, issued Accounting Standard Update (ASU)ASU 2016-15, Statement of Cash Flows – Classification of Certain Cash Receipts and Cash Payments.Payments (issued June 2016) - This pronouncement provides guidance as to the treatment of transactions in a statement of cash flows with respect to eight specific cash flow issues. During 20152017 and 2016, we had no transactions of the type cited in the statement and do not anticipate having any such transactions in the foreseeable future. Accordingly, we do not expect this pronouncement to have a material effect on how we present items in our statement of cash flows.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments – Credit Losses (issued June 2016). - Among itsthe provisions of this ASU is a requirement that assets measured at amortized cost, which includes trade accounts receivable, be presented at the net amount expected to be collected. This pronouncement requires that an entity reflect all of its expected credit losses based on current estimates which will replace the current standard requiring that an entity need consider only past events and current conditions in measuring an incurred loss. We are subject to this guidance effective with financial statements we issue for the year ending December 31, 2020, and the quarterly periods during that year. We do not expect the amounts we report as accounts receivable in those future periods under this guidance to be materially affected relative to current guidance.

In March 2016, the FASB issued ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016) –. When implemented, this This standard will discontinuediscontinued the recording in equity of tax benefits or tax deficiencies that arise from differences between share-based payment compensation expense recorded for financial statement purposes and that expense deductible for tax purposes. This new standard requires that the tax effect of all such differences be recorded and reported in the statement of operations. This standard also requires that tax-related cash flows resulting from share-based payments be reported as operating activities in the statement of cash flows which is a change from the current requirement to present such tax-related items as an inflow from financing activities and an outflow from operating activities. In accordance withAs prescribed by this standard, we will implementadopted it beginning January 1, 2017, and followed it in the preparation of our condensed consolidated financial statements as of June 30, 2017, and for the three months and six months then ended.

This standard also permits an accounting policy election for the impact of forfeitures on the recognition of expense for share-based payment awards. Forfeitures may be either estimated (as has been the requirement in the past) or recognized when they occur. We elected to continue estimating forfeitures consistent with our interim and annual financial statementsexisting practices thereby resulting in no change to our application of GAAP for 2017. The extentthis aspect of the effect of this standard on our financial statements for 2017 and later depends upon the level of stock option exercise activity we experience in 2017 and later. The amounts involved in accounting for tax benefits or deficiencies from share-based compensation that are the subject of ASU 2016-09 are presented in our 2016 and earlier consolidated statements of cash flows and consolidated statements of stockholders’ equity on lines that are captioned tax benefit or tax deficiency fromcomputing share-based compensation.

In February 2016, the FASB issued ASU 2016-02, Leases (issued February 2016) - . The main difference between existing GAAP and this ASU 2016-02 is the presentation by lessees on their financial statements of lease assets and lease liabilities arising from operating leases. Since this new standard retains the distinction between finance and operating leases, the effect of leases in the statement of operations and the statement of cash flows will be largely unchanged from existing GAAP. Our only lease of significance is our operating lease for our corporate office space for which we will present a right-to-use asset and a lease liability on our consolidated balance sheet when we implement this standard. We are in the process of determining those amounts. In accordance with this standard, we will implement it beginning with our interim and annual financial statements for 2019. The extent of the effect of this standard on our consolidated financial statements for 2019 and later will depend upon the leases, if any, that we have in effect at that date.

In November 2015, the FASB, issued
15


ASU No. 2015-17, Income Tax: Balance Sheet Classification of Deferred Taxes (issued November 2015). ASU 2015-07 - This pronouncement requires that all deferred tax assets and liabilities for a tax jurisdiction, along with any related valuation allowance, be classified as noncurrent on the balance sheet. We have implemented this ASU in the accompanying condensed consolidated financial statements in the manner described in the Note 69 below.

In May 2014, FASB issued ASU No. 2014-09, entitled Revenue from Contracts with Customers (Topic 606)(issued May 2014). - The core principle of this guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects consideration to which the entity expects to be entitled in exchange for those goods or services. We are subject to this guidancewill implement these new principles effective with consolidated financial statements we issue for the year ending December 31, 2018, and the quarterly periods during that year.

We have assessed the effect of ASU 2014-09 on the amount and timing of revenue we expect to recognize from our business activities in 2018 and later. We do not expect there to be material differences in the amounts oramount and timing of revenue we reportrecognize from similar business activities in those future periods underdetermined by applying ASU 2014-09 as compared to revenue we would have otherwise recognized by applying GAAP as it existed prior to 2018.

We have determined that the application of ASU 2014-09 will have a material effect on the timing of our recording of expenses resulting from the incremental costs we incur to obtain a contract with a customer to deliver goods and services. These incremental costs consist primarily of sales commissions paid to our sales people and royalties on certain of our products paid to third parties. For years ended December 31, 2017, and earlier, we recorded the full amount of the sales commission and royalties paid on the full value of an M&S or SaaS contract as an expense on the inception date of the M&S contract. Under ASU 2014-09, we will account for such costs we incur in 2018 and later as follows:

·If these costs are associated with products and services for which we recognize revenue at a point in time (primarily sales of perpetual software licenses and professional services), we will expense these costs in full at the time we recognize that revenue.
·If these costs are associated with services for which we recognize revenue over time (primarily sales of M&S and SaaS subscriptions) for which we believe it is likely that the contract for those services will be renewed for additional terms in the future, provided we deem these costs to be recoverable, we will record these costs as deferred expense asset and amortize that cost to expense as follows:

oFor the portion of the cost that we determine benefits us primarily only over the term of the specific underlying contract currently in force (such as the term of an M&S contract), we will recognize expense ratably each month over that term.
oFor the portion of the cost that we determine benefits us over an overall customer relationship that is likely to span a period of time that is longer than an initial contract term (for example, an M&S contract renewed for multiple terms in the future), we will recognize expense ratably monthly over the estimated life of the customer relationship.

Our application of ASU 2014-09 to incremental costs we incur to obtain a contract with a customer will result in us recording, as an asset as of January 1, 2018, a deferred expense of $1.2 million applicable to contracts with customers in effect as of that date. We previously reported this guidanceamount as an expense in our financial statements for periods ending on and before December 31, 2017. We estimate that we will amortize this amount to be materially affected relativeexpense at the rate of approximately $186,000 per quarter beginning in 2018. The incremental costs we incur to obtain contracts with customers during 2018 and later years, and the amount of such costs we record as a deferred expense and amortize to expense in subsequent periods, will depend upon the nature and scope of our future business activities, the nature and mix of the products and services we sell, the compensation plans we have in place for our sales people, and the royalty arrangements we enter into with third parties.

4.           Certificates of Deposit

Our certificates of deposit are held at a bank and mature at various dates through December 2021. Certificates of deposit with contractual maturity dates less than one year from the balance sheet date are presented as current guidance.assets.  Certificates of deposit with contractual maturity dates beyond one year from the balance sheet date are presented as non-current assets.

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UseWe have the ability to hold these certificates of Estimates

The preparation of consolidated financial statements in accordance with GAAP requires the use of estimatesdeposit until their maturity dates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date of this report intend to do so. We measure these investments on a recurring basis using Level 1 of the financial statements are published,fair value hierarchy prescribed by GAAP which results in them being presented at original cost plus accrued interest earned. There is no amortization of original cost associated with our certificates of deposit.

5.           Accounts Receivable, Net

We bill our customers and issue them an invoice when we have delivered our goods or services to them. In addition, when our customers agree to purchase or renew M&S services, we bill and invoice our customers at that time, which could be before the reported amounts of revenues and expenses duringdate we begin delivering those services. In that event, we exclude from accounts receivable (and from the reporting period. Uncertainties with respect to such estimates and assumptions are inherentrelated deferred revenue, see Note 3) the invoices we have issued for which the M&S services commencement date is in the preparationfuture and which have not been paid by the customer as of the Company’sdate of our condensed consolidated financial statements. It is possible that the actual results could differ from these estimates and assumptions, which could have a material effect on the reported amounts of the Company’s financial position and results of operation.Accordingly, we determine our accounts receivable, net, as follows ($ in thousands):

  
June 30,
2017
  
December 31,
2016
 
Total invoices issued and unpaid $6,955  $6,932 
Less: Unpaid invoices relating to M&S contracts with a start date subsequent to the balance sheet date  (661)  (381)
Gross accounts receivable  6,294   6,551 
Allowance for sales returns and doubtful accounts  (278)  (263)
Accounts receivable, net $6,016  $6,288 
4.
6.           Capitalized Software Development Costs

Our capitalized software development costs profile wasbalances and activities were as follows: ($ in thousands):

 September 30,  December 31,  June 30,  December 31, 
 2016  2015  2017  2016 
Gross capitalized cost $7,012  $5,714  $8,190  $7,252 
Accumulated amortization  (3,051)  (1,732)  (4,429)  (3,509)
Net balance $3,961  $3,982 
Capitalized software development costs, net $3,761  $3,743 

 Three Months Ended September 30,  Nine Months Ended September 30,  Three Months Ended June 30,  Six Months Ended June 30, 
 2016  2015  2016  2015  2017  2016  2017  2016 
Amount capitalized $452  $506  $1,298  $1,613  $476  $373  $938  $846 
Amortization expense  (450)  (367)  (1,319)  (912)  (446)  (438)  (920)  (868)

  Released  Unreleased 
  Products  Products 
Gross capitalized amount at June 30, 2017 $7,618  $572 
Accumulated amortization $(4,429) $- 
Net $3,189  $572 
 
  Released  Unreleased 
  Products  Products 
Gross capitalized amount at September 30, 2016 $5,700  $1,312 
Future amortization expense:        
Six months ending December 31, 2017  920     
Year ending December 31,        
2018  1,339     
2019  698     
2020  232     
Total $3,189     
Future amortization expense:        
Three months ending December 31, 2016  452     
Year ending December 31,        
2017  1,433     
2018  699     
2019  65     
Total $2,649     

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The future amortization expense of the gross capitalized software development costs related to unreleased products will be determinable at a future date when those products are ready for general release to the public.

5.7.          Deferred Revenue

As described in Note 5 regarding accounts receivable, when our customers agree to purchase or renew M&S services, we bill and invoice our customers at that time which could be before the date we begin delivering those services. In that event, we exclude from deferred revenue (and from the related accounts receivable) the invoices we have issued for which the M&S services commencement date is in the future and which have not been paid by the customer as of the date of our financial statements. Accordingly, we determine our deferred revenue as follows ($ in thousands):
  June 30, 2017  December 31, 2016 
Total invoiced for M&S contracts for which revenue will be recognized in future periods $16,822  $17,826 
Less: Unpaid invoices relating to M&S contracts with a start date subsequent to the balance sheet date  (661)  (381)
Total deferred revenue $16,161  $17,445 
         
Deferred revenue, current portion $12,284  $13,655 
Deferred revenue, non-current portion  3,877   3,790 
Total deferred revenue $16,161  $17,445 
8.           Stock Options, Restricted Stock and Share-Based Compensation

We have stock-based compensation plans under which we have granted, and may grant in the future, incentive stock options, non-qualified stock options, and restricted stock to employees and non-employee members of the Board of Directors. Our share-based compensation expense was as follows ($ in thousands):

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2016  2015  2016  2015 
Share-based compensation expense $221  $167  $721  $482 

13

  Three Months Ended June 30,  Six Months Ended June 30, 
  2017  2016  2017  2016 
Share-based compensation expense $335  $282  $671  $523 

Stock Options
 
The GlobalSCAPE, Inc.We have granted stock options to our officers and employees under long-term equity incentive plans that originated in 2000, 2010 Employee Long-Term Equity Incentive Plan is our current stock-based incentive plan for our employees.  and 2016. During the 2017 quarter and six months, we granted stock options only under the 2016 plan.

Provisions and characteristics of this planthe options granted to our officers and employees under our long-term equity incentive plans include the following:

·It authorizes the issuance of up to three million shares of common stock for stock-based incentives including stock options and restricted stock awards.
·The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·The exercise price of stock options is set on the grant date and may not be less than the fair market value per share of our stock at market close on that date.
·Stock options we issue generally become exercisable ratably over a three-year period, and expire ten years from the date of grant.grant, and are exercisable for a period of ninety days after the end of employment.
·We issued no restrictedUpon exercise of a stock awards under this plan duringoption, we issue new shares from the 2016 or 2015 periods.shares of common stock we are authorized to issue.
·As of September 30, 2016, stock-based incentives for up to 167,335 shares remained available for issuance in the future under this plan.


We currently issue stock-based awards to our officers and employees only under the 2016 plan which authorizes the issuance of up to 5,000,000 shares of common stock for stock-based incentives including stock options and restricted stock awards. As of June 30, 2017, stock-based incentives for up to 4,266,500 shares remained available for issuance in the future under this plan.

We have not previously issued any restricted stock under any of these plans.

Our stock option activity has been as follows:

    
Number of
Shares
  
Weighted
Average
Exercise
Price
Per Share
   
Weighted Average
Remaining
Contractual
Term in Years
   
Aggregate
Intrinsic
Value
(000's)
     Weighted       
            Average  Weighted Average  Aggregate 
            Exercise  Remaining  Intrinsic 
         Number of  Price  Contractual  Value 
         Shares  Per Share  Term in Years  (000’s) 
                        
Outstanding at December 31, 2015  2,091,325  $2.45   6.09  $3,277 
Outstanding at December 31, 2016  2,407,005  $3.00   7.19  $2,574 
Granted  1,055,300  $3.58           743,000  $3.82         
Forfeited  (372,045) $3.14           (155,250) $3.81         
Exercised  (165,135) $2.02           (191,500) $2.39         
Outstanding at September 30, 2016  2,609,445  $2.83   6.29  $2,015 
Outstanding at June 30, 2017  2,803,255  $3.22   6.93  $5,810 
                                
Exercisable at September 30, 2016  1,351,760  $2.26   3.59  $1,814 
Exercisable at June 30, 2017  1,181,844  $2.64   4.10  $3,129 
 
Additional information about our stock options is as follows:

  Three Months Ended June 30,  Six Months Ended June 30, 
  2017  2016  2017  2016 
Weighted average fair value of options granted $1.87  $1.63  $1.61  $1.66 
Intrinsic value of options exercised $242,223  $110,709  $342,609  $182,454 
Cash received from stock options exercised $368,235  $137,130  $458,349  $258,801 
                 
Number of options that vested  107,030   72,480   402,154   266,346 
Fair value of options that vested $173,857  $122,298  $653,600  $421,049 
                 
Unrecognized compensation expense related to non-vested options at end of period $2,210,862  $1,768,348  $2,210,862  $1,768,348 
Weighted average years over which non-vested option expense will be recognized  2.17   2.44   2.17   2.44 
  Three Months Ended September 30,  Nine Months Ended September 30, 
  2016  2015  2016  2015 
Weighted average fair value of options granted $1.61  $1.42  $1.63  $1.38 
Intrinsic value of options exercised $78,607  $105,450  $261,061  $386,408 
Cash received from stock options exercised $70,320  $98,706  $333,329  $416,680 
                 
Number of options that vested  42,390   93,290   308,736   274,824 
Fair value of options that vested $42,565  $97,679  $418,877  $296,886 
                 
Unrecognized compensation expense related to non-vested options at end of period $1,609,593  $753,846  $1,609,593  $753,846 
Weighted average years over which non-vested option expense will be recognized  2.3   2.0   2.3   2.0 

As of June 30, 2017 
      Options Outstanding  Options Exercisable 
      Weighted          
      Average  Weighted     Weighted 
   Underlying  Remaining  Average  Number of  Average 
Range of  Shares  Contractual  Exercise  Underlying  Exercise 
Exercise Prices  Outstanding  Life  Price  Shares  Price 
$0.85 - $1.43   74,100   2.25  $1.09   74,100  $1.09 
$1.47 - $2.32   450,245   2.42  $1.83   448,885  $1.83 
$2.34 - $3.52   1,027,930   7.35  $3.28   467,479  $3.13 
$3.53 - $4.91   1,250,980   8.49  $3.79   191,380  $3.95 
Total options   2,803,255           1,181,844     


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As of September 30, 2016 
    
Range of
Exercise Prices
     
Underlying
Shares
Outstanding
  Options Outstanding  Options Exercisable 
    
Weighted
Average
Remaining
Contractual
Life
   
Weighted
Average
Exercise
Price
    
Number of
Underlying
Shares
   
Weighted
Average
Exercise
Price
 
           
           
           
           
$0.85 - $1.43   168,600   3.16  $1.16   168,600  $1.16 
$1.47 - $2.32   612,995   4.05  $1.82   607,255  $1.82 
$2.34 - $3.52   1,319,850   7.29  $3.13   445,905  $2.74 
$3.53 - $4.21   508,000   7.44  $3.83   130,000  $4.10 
Total options   2,609,445           1,351,760     

We used the following assumptions to determine compensation expense for our stock options using the Black-Scholes option-pricing model:

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2016  2015  2016  2015 
Expected volatility  54%  56%  55%  57%
Expected annual dividend yield  1.50%  2.40%  1.50%  2.40%
Risk free rate of return  1.18%  1.75%  1.46%  1.59%
Expected option term (years)  6.00   6.00   6.00   6.00 

Based upon our dividend payment activity in recent years, beginning with the first quarter of 2015, we added an expected annual dividend yield to these assumptions.
  Three Months Ended June 30,  Six Months Ended June 30, 
  2017  2016  2017  2016 
Expected volatility  51%  55%  49%  56%
Expected annual dividend yield  1.50%  1.50%  1.50%  1.50%
Risk free rate of return  1.93%  1.38%  1.94%  1.48%
Expected option term (years)  6.00   6.00   6.00   6.00 

Restricted Stock Awards
 
In May 2015, we adopted theOur 2015 Non-Employee Directors Long TermLong-Term Equity Incentive Plan (“2015 Directors Plan”). This plan provides for the issuance of either stock options or restricted stock awards for up to 500,000 shares of our common stock. Provisions and characteristics of this plan include the following:

·The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·Restricted stock awards are initially issued as restricted shares with a legend restricting transferability of the shares until the recipient satisfies the vesting provision of the award, which is generally continuing service for one year subsequent to the date of the award.award, after which time the restrictive legend is removed from the shares.
·Restricted shares participate in dividend payments and may be voted.
·As of SeptemberJune 30, 2016,2017, stock based incentives for up to 340,000260,000 shares remained available for issuance in the future under this plan.

Our restricted stock awards activity has been as follows:

        Total 
     Grant Date  Fair Value of 
  Number of  Fair Value  Shares That 
  Shares  Per Share  Vested 
Restricted shares outstanding at December 31, 2016  80,000  $3.31    
Shares granted with restrictions  80,000  $4.24    
Shares vested and restrictions removed  (80,000) $3.31  $320,000 
             
Restricted shares outstanding at June 30, 2017  80,000  $4.24     
             
Unrecognized compensation expense for non-vested shares as of June 30, 2017         
Expense to be recognized in future periods $291,008         
Weighted average number of months over which expense is expected to be recognized  10.3         

 
 
Number of
Shares
  
Grant Date
Fair Value
Per Share
  
Total
Fair Value of
Shares That
Vested
 
Restricted Shares Outstanding at December 31, 2015  80,000  $3.34    
Shares granted with restrictions  80,000  $3.31    
Shares vested and restrictions removed  (80,000) $3.34  $276,000 
Restricted Shares Outstanding at September 30, 2016  80,000  $3.31     
 
            
Unrecognized compensation expense for non-vested shares as of September 30,2016            
Expense to be recognized in future periods $156,999         
Weighted average number of months over which expense is expected to be recognized  7         
9.           Income Taxes
 
6.Income Taxes

The components of our income tax expense (benefit) are as follows ($ in thousands):
 
Three months ended September 30, Nine months ended September 30,  Three months ended June 30,  Six months ended June 30, 
2016 2015 2016 2015  2017  2016  2017  2016 
Current Deferred Total Current Deferred Total Current Deferred Total Current Deferred Total  Current  Deferred  Total  Current  Deferred  Total  Current  Deferred  Total  Current  Deferred  Total 
Federal $688  $(81) $607  $797  $(254) $543  $1,214  $(21) $1,193  $1,812  $(313) $1,499  $317  $(94) $223  $367  $65  $432  $707  $(116) $591  $586  $57  $643 
Foreign  12   -   12   6   -   6   37      $22   33   -  $33 
State  72   (4)  68   (4)  (3)  (7)  133   (15) $133   60   (7) $53   55   (13)  42   40   1   41   98   (13) $85   60   (10) $50 
Total $772  $(85) $687  $799  $(257) $542  $1,384  $(36) $1,348  $1,905  $(320) $1,585  $372  $(107) $265  $407  $66  $473  $805  $(129) $676  $646  $47  $693 
 
Current taxes per our federal income tax return are presented in these financial statements as follows ($ in thousands):
  Three months ended September 30,  Nine months ended September 30, 
  2016  2015  2016  2015 
             
Current federal income tax expense in the statement of operations $687  $542  $1,348  $1,585 
                 
Tax (deficiency) from stock-based compensation recorded in additional paid-in capital  (13)  (15)  (26)  (59)
                 
Current taxes per our federal income tax return $674  $527  $1,322  $1,526 
20


Deferred income taxes on our balance sheet reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.  Significant components of our deferred tax assets and liabilities are as follows ($ in thousands):

  September 30,  December 31, 
  2016  2015 
Deferred tax assets:      
   Share-based compensation $718  $677 
   Deferred revenue  1,185   1,154 
   Net operating loss carryforward  106   151 
   Compensation and benefits  164   168 
   Allowance for doubtful accounts  114   111 
   Other  52   33 
Total deferred tax assets  2,339   2,294 
         
Deferred tax liabilities:        
   Intangible assets  1,356   1,339 
   Depreciation  7   15 
Total gross deferred tax liabilities  1,363   1,354 
         
Net deferred tax assets $976  $940 

16


As of September 30, 2016, we had federal income tax net operating loss carryforwards of $312,000 available to offset future federal taxable income, if any. These carryforwards became available through our acquisition of TappIn, Inc. in 2011.  These carryforwards expire in 2030 and 2031.

As of September 30, 2016, we had federal income tax capital loss carryforwards of $1,100,000 (tax effected) which resulted from the reduction of our investments in and notes receivable from CoreTrace Corporation in 2012.  We can realize capital loss carryforwards to the extent we have capital gains in future periods against which this capital loss can be deducted.  We believe it uncertain that we will have sufficient capital gains in the future to support this deduction and accordingly have not reflected this item as a deferred tax asset in the schedule above.  This carryforward expires in 2017.
  June 30  December 31, 
  2017  2016 
Deferred tax assets:      
Deferred revenue $1,324  $1,229 
Capital loss carryforward  1,099   1,099 
Share-based compensation  528   578 
Compensation and benefits  269   278 
Texas franchise tax R&D credit  163   153 
Allowance for doubtful accounts  94   114 
Net operating loss carryforward  62   91 
Prepaid expenses not deductible  136   - 
Accrued expenses not deductible  72   56 
Less Valuation Allowances:        
Capital loss carryforward  (1,099)  (1,099)
Texas franchise tax R&D credit  (163)  (153)
Total deferred tax assets  2,485   2,346 
         
Deferred tax liabilities:        
Intangible assets  1,303   1,289 
Depreciation  3   7 
Total gross deferred tax liabilities  1,306   1,296 
         
Net deferred tax assets $1,179  $1,050 

In assessing the realizability of deferred tax assets, we consider whether it is more-likely-than-not that a deferred tax asset will not be realized.  Our assessment of the likelihood of having sufficient taxable income in the future to support deduction or utilization of the items giving rise to our deferred tax assets indicates it is more-likely-than-not that we will realize the deferred tax assets listed in the table above.

As of June 30, 2017, we had federal income tax net operating loss carryforwards of $181,000 available to offset future federal taxable income, if any. These carryforwards became available through our acquisition of TappIn, Inc. in 2011.  These carryforwards expire in 2030 and 2031.

As of June 30, 2017, we had federal income tax capital loss carryforwards of $3,231,000 which resulted from the reduction of our investments in and notes receivable from CoreTrace Corporation in 2012.  We can realize capital loss carryforwards to the extent we have capital gains in future periods against which this capital loss can be deducted.  We believe it uncertain that we will have sufficient capital gains in the future to support this deduction and accordingly have provided a valuation allowance for the full amount of this carryforward. This carryforward expires in 2017.

As of June 30, 2017, we had Texas R&D tax credit carryforwards of $163,000.  We can realize Texas R&D tax credit carryforwards to the extent we have sufficient Texas Franchise Tax in future years.  We believe it uncertain that we will have sufficient Texas Franchise Tax in the future to support utilization of these credits and, accordingly, have provided a valuation allowance for the full amount of this carryforward.  These carryforwards expire in 2034 through 2038.


We claim research and experimentation tax credits, or R&D tax credits, on certain of our tax returns and have included the effect of those credits in our provision for income taxes. Because our 2008, 2009 and 2010 tax returns were under routine examination by the Internal Revenue Service and because we believed it more-likely-than-not the examination could result in $125,000 of such credits we claimed not being allowed by the Internal Revenue Service, we recorded a reserve for an uncertain tax position in the amount of $125,000 in 2012 related to this item.  The Internal Revenue Service completed itsA routine examination of our 2008, 2009 and 2010 federal income tax returns conducted and completed by the Internal Revenue Service resulted in 2015the amount of the R&D tax credits allowed for those years being less than the amounts we claimed on those federal income tax returns. If the Internal Revenue Service examines our federal income tax returns for 2011 and later years, we believe they may apply their same criteria to the R&D tax credits we claimed on those resultstax returns. Accordingly, we believed it more-likely-than-not that the R&D tax credit allowed for those years may be less than the amounts we have been included in our provision for income taxes in 2015. We continue toclaimed.  As a result, we maintain a reserve for an uncertain tax position for this matter in the amount of $110,000 for our 2011 through 2016 tax returns related to the R&D tax credit.$147,000 as of June 30, 2017.

The aggregate changes in the balance of our gross unrecognized tax benefits were as follows ($ in thousands):

  Six Months Ended June, 
  2017  2016 
Balance at beginning of period $121  $90 
Increases for tax positions related to the current year  11   10 
Increases for tax positions related to prior years  15   - 
Balance at end of period $147  $100 
  2016  2015 
Balance at beginning of year $90  $125 
Increases for tax positions related to the current year  9   - 
Increases for tax positions related to prior years  11   48 
Decreases for tax positions related to prior years  -   (51)
Decreases due to settlements related to prior years  -   (32)
Balance at September 30 and December 31, respectively $110  $90 

We believe it reasonably possible that we will not recognize any of our unrecognized tax benefits at least through June 30, 2017. If we realized and recognized any of our gross unrecognized tax benefits, such benefits would reduce our effective tax rate in the year of recognition.

We are subject to taxation in the United States and in multiple state jurisdictions. Our federal income tax returns for 2015, 2014 and 2013 are subject to examination by the Internal Revenue Service.  Our amended federal income tax returns for 2012 and 2011 are subject to examination with the amount of any claim for payment of additional taxes limited to the amount by which the tax due on those amended returns was less than the tax due on the returns for those years as originally filed.  Our state tax returns are subject to examination for varying periods of time by numerous state taxing authorities. Currently, none of our federal or state income tax returns are under examination.

To the extent they arise, we record interest and penalty expenses related to income taxes as components of other expense in our statement of operations.  We incurred no such expenses in the 2017 quarter or the 2016 2015 or 2014.quarter.

We file state tax returns in various states.  The taxes resulting from these filings are included in income tax expense.

Our income tax expense (benefit) reconciles to an income tax expense resulting from applying an assumed statutory federal income rate of 34% to income before income taxes as follows ($ in thousands):

 Three months ended September 30,  Nine months ended September 30,  Three months ended June 30,  Six months ended June 30, 
 2016  2015  2016  2015  2017  2016  2017  2016 
Income tax expense (benefit) at federal statutory rate $710  $603  $1,397  $1,685  $245  $447  $668  $652 
                
Increase (decrease) in taxes resulting from:                                
State taxes, net of federal benefit  44   (5)  72   33   23   35   51   45 
Incentive stock options  25   0   60   0 
Stock based compensation  24   19   84   35 
Other  (1)  (13)  20   8   6   (2)  13   33 
R&D tax credit uncertain tax position (net)  10   110   21   59   6   4   26   10 
Research and development credit  (55)  (123)  (119)  (123)  (31)  (31)  (147)  (64)
Domestic production activities deduction  (46)  (30)  (103)  (77)  (8)  1   (19)  (18)
Income tax expense (benefit) per the statement of operations $687  $542  $1,348  $1,585 
Income tax expense (benefit) per the statements of operations $265  $473  $676  $693 


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In November 2015, the FASB issued Accounting Standards Update (ASU) No. 2015-17, Income Tax: Balance Sheet Classification of Deferred Taxes. ASU 2015-07 requires that all deferred tax assets and liabilities for a tax jurisdiction, along with any related valuation allowance, be classified as noncurrent on the balance sheet. We have implemented this ASU in the accompanying financial statements. This implementation resulted in the previously reported current deferred tax asset of $313,000 as of September 30, 2015, being reclassified and combined with the previously reported non-current deferred asset of $699,000 as of that date to yield a non-current deferred tax asset balance of $1,012,000 being reported as of September 30, 2015, in the accompanying financial statements.

7.10.          Earnings per Common Share

Earnings per share for the periods indicated were as follows ($ in thousands, except per share amounts):

 Three Months Ended  Nine Months Ended  Three Months Ended  Six Months Ended 
 September 30,  September 30,  June 30,  June 30, 
 2016  2015  2016  2015  2017  2016  2017  2016 
Numerators            
Numerator for basic and diluted earnings per share:            
Net income $1,399  $1,230  $2,761  $3,370  $457  $841  $1,288  $1,223 
                                
Denominators                
Denominators for basic and diluted earnings per share:                
Weighted average shares outstanding - basic  21,122   20,892   21,061   20,782   21,675   21,105   21,610   21,056 
Stock options  552   548   579   512 
Weighted average shares outstanding - diluted  21,674   21,440   21,640   21,294 
                
Dilutive potential common shares                
Stock options and awards  495   584   484   599 
Denominator for diluted earnings per share  22,170   21,689   22,094   21,655 
                                
Net income per common share - basic $0.07  $0.06  $0.13  $0.16  $0.02  $0.04  $0.06  $0.06 
Net income per common share - diluted $0.06  $0.06  $0.13  $0.16 
Net income per common share – diluted $0.02  $0.04  $0.06  $0.06 
As a result of our implementation of ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016), the estimated proceeds resulting from equity compensation deductible for federal income tax purposes being greater than the associated share-based compensation expense are no longer considered as part of the treasury stock method used in computing diluted earnings per share. This change had no material effect on our earnings per share computations.

8.11.          Dividends

During 2016, our Board of Directors declared quarterlyWe paid dividends as follows:

  
Three Months Ended
March 31, 2017
  
Three Months Ended
March 31, 2016
  
Three Months Ended
June 30, 2017
  
Three Months Ended
June 30, 2016
 
         
Dividend per share of common stock $0.015  $0.015  $0.015  $0.015 
Dividend record date February 23, 2017  February 23, 2016  May 23, 2017  May 23, 2016 
Dividend payment date March 8, 2017  March 8, 2016  June 8, 2017  June 8, 2016 

 
 March 31, 2016  June 30, 2016  September 30, 2016 
Dividend per share of common stock $0.015  $0.015  $0.015 
Dividend record date
 February 23, 2016  May 23, 2016  August 23, 2016 
Dividend payment date March 3, 2016  June 1, 2016  September 9, 2016 
12.          Commitments and Contingencies

9.Commitments and Contingencies
Severance Payments

We have agreements with key personnel that provide for severance payments to them in the event of a change in control of the Company, as defined in those agreements, and their employment is terminated in connection with that change in control. In such event, our aggregate severance payments to those employees would be $1.6$2.0 million.

10.Contractual Obligations

We have an obligation under a contract with a third party to make future minimum prepaid royalty payments in the amount of $800,000 in September 2018 and $1.2 million in November 2019.


Legal and Regulatory Matters

As previously disclosed in the Company’s Current Report on Form 8-K filed on November 15, 2017, on August 9, 2017, a securities class action complaint, Anthony Giovagnoli v. GlobalSCAPE, Inc., et. al., Case No. 5:17-cv-00753, was filed against the Company in the United States District Court for the Western District of Texas. The complaint names as defendants the Company, Matthew Goulet, and James Albrecht for allegedly making materially false and misleading statements regarding, inter alia, the Company’s previously reported financial statements. The complaint alleges violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Rule 10b-5 promulgated thereunder. The complaint seeks unspecified damages, costs, attorneys’ fees, and equitable relief. On November 6, 2017, the Court appointed a lead plaintiff, who has agreed to file an amended complaint following the completion of the previously disclosed restatement of certain of our financial statements (the “Restatement”). Management intends to vigorously defend against this action. At this time, the Company cannot predict how the courts will rule on the merits of the claims and/or the scope of the potential loss in the event of an adverse outcome. Should the Company ultimately be found liable, the resulting damages could have a material adverse effect on its financial position, liquidity, or results of operations.

On October 20, 2017, the Company received a demand letter from a stockholder seeking the inspection of books and records of the Company pursuant to Section 220 of the Delaware General Corporation Law (the “Section 220 Demand”). This stockholder’s stated purpose for the demand is, inter alia, to investigate whether the Company’s Board of Directors and officers engaged in an illegal scheme to misrepresent the Company’s performance by falsely reporting accounts receivable, license revenue, total current assets and total assets, total stockholders’ equity, and total liabilities for the year ended December 31, 2016, as well as the Board’s independence to consider a stockholder derivative demand. The Company intends to fully respond to the Section 220 Demand to the extent required under Delaware law.

The Board has established a special litigation committee (“Special Litigation Committee”) consisting of Dr. Thomas Hicks and Frank Morgan to analyze and investigate claims that could potentially be asserted in stockholder derivative litigation related to facts connected to the claims and allegations asserted in the litigation related to the Restatement and the Section 220 Demand (the “Potential Derivative Litigation”). The Special Litigation Committee will determine what actions are appropriate and in the best interests of the Company, and decide whether it is in the best interests of the Company to pursue, dismiss, or consensually resolve any claims that may be asserted in the Potential Derivative Litigation. The Board determined that each member of the Special Litigation Committee is disinterested and independent with respect to the Potential Derivative Litigation. Among other things, the Special Litigation Committee has the power to retain counsel and advisors, as appropriate, to assist it in the investigation, to gather and review relevant documents relating to the claims, to interview persons who may have knowledge of the relevant information, to prepare a report setting forth its conclusions and recommended course of action with respect to the Potential Derivative Litigation, and to take any actions, including, without limitation, directing the filing and prosecution of litigation on behalf of the Company, as the Special Litigation Committee in its sole discretion deems to be in the best interests of the Company in connection with the Potential Derivative Litigation. The Special Litigation Committee’s findings and determinations shall be final and not subject to review by the Board and in all respects shall be binding upon the Company.
As disclosed in a Current Report on Form 8-K filed on March 16, 2018, the Fort Worth, Texas Regional Office of the SEC has opened a formal investigation of issues relating to the Restatement, with which the Company is cooperating fully.  At this time, the Company is unable to predict the duration, scope, result or related costs associated with the SEC’s investigation.  The Company is also unable to predict what, if any, action may be taken by the SEC, or what penalties or remedial actions the SEC may seek.  Any determination by the SEC that the Company’s activities were not in compliance with existing laws or regulations, however, could result in the imposition of fines, penalties, disgorgement, equitable relief, or other losses, which could have a material adverse effect on the Company’s financial position, liquidity, or results of operations.
On May 31, 2018, the Company was served with a subpoena issued by a grand jury sitting in the United States District Court for the Western District of Texas (the “Grand Jury Subpoena”). The Grand Jury Subpoena requests all documents and emails relating to the Company’s investigation of the potential improper recognition of software license revenue.  The Company intends to fully cooperate with the Grand Jury Subpoena and related investigation being conducted by the United States Attorney’s Office for the Western District of Texas (the “U.S. Attorney’s Investigation”).  At this time, the Company is unable to predict the duration, scope, result or related costs of the U.S. Attorney’s Investigation.  The Company is also unable to predict what, if any, further action may be taken in connection with the Grand Jury Subpoena and the U.S. Attorney’s Investigation, or what, if any, penalties, sanctions or remedial actions may be sought.  Any determination by the U.S. Attorney’s office that the Company’s activities were not in compliance with existing laws or regulations, however, could result in the imposition of fines, penalties, disgorgement, equitable relief, or other losses, which could have a material adverse effect on the Company’s consolidated financial position, liquidity, or results of operations.


13.          Concentration of Business Volume and Credit Risk

In order to leverage the resources of third parties, we make our products available for purchase by end users through third-party channel distributors even though those end users can also purchase those products directly from us. DuringIn the 2017 quarter and 2016 quarter, we earned approximately 17% of our revenue from such sales through our largest, third party, channel distributor. During the 2015 quarter there was no single customer that exceeded 10% of sales.  During the 2016 nine months12% and 2015 nine months, we earned approximately 14% and 10%8%, respectively, of our revenue from such sales through our largest, third party,third-party channel distributor.
During the 2017 six months and 2016 six months, we earned approximately 13% and 11%, respectively, of our revenue from such sales through our largest, third-party channel distributor.  As of SeptemberJune 30, 2016,2017, approximately 40%13% of our accounts receivable were due from this third party, channel distributor discussed above and from one other customer, the latter of which did not constitute more than 10% of our revenue for any of the periods presented.  Paymentwith payment for substantially all such amounts hashaving been received subsequent to that date.
 
  11.14.          Segment and Geographic Disclosures

In accordance with FASB ASC Topic 280, Segment Reporting, we view our operations and manage our business as principally one segment. As a result, the financial information disclosed herein represents all of the material financial information related to our principal operating segment.

Revenues derived from customers and partners located inoutside the United States accounted for approximately 83%26% and 78%25% of our total revenues in the 2017 and 2016 and 2015 quarter,quarters, respectively, and 78%24% and 76% of our total revenues26% for both the 2017 six months and 2016 and 2015 nine months.  The remaining revenues were from customers and partners located in foreign countries with eachsix months, respectively.  Each individual foreign country accountingaccounts for less than 10% of total revenues in all periods.  We attribute revenues to countries based on the country in which the customer or partner is located. None of our property and equipment was located in a foreign country as of SeptemberJune 30, 2016 and 2015.2017.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Quarterly Report on Form 10-Q and any documents incorporated by reference herein contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended.  “Forward-looking statements” are those statements that are not of historical fact but describe management’s beliefs and expectations.  We have identified many of the forward-looking statements in this Quarterly Report by using words such as “anticipate,” “believe,” “could,” “estimate,” “may,” “expect,” “potentially” and “intend.”  Although we believe these expectations are reasonable, our operations involve a number of risks and uncertainties, including those described in the “Risk Factors” section of our 20152016 Form 10-K10-K/A and other documents filed with the Securities and Exchange Commission.  Therefore, GlobalSCAPE’s actual results of operations and financial condition in the future could differ materially from those discussed in this Quarterly Report.

In the following discussion, our references to the 20162017 quarter and the 20152016 quarter refer to the three months ended SeptemberJune 30, 20162017 and 2015,2016, respectively. Our references to the 2016 nine2017 six months and the 2015 nine2016 six months refer to the ninesix months ended SeptemberJune 30, 20162017 and 2015,2016, respectively.

Overview

We develop and sell computer software that provides secure information exchange, data transfer and sharing capabilities for enterprises and consumers. We have been in business for over twenty years and have sold our products to thousands of enterprises and more than one million individual consumers throughout the world.

Our primary business is selling and supporting managed file transfer, or MFT, software for enterprises. The brand name of our MFT product platform is Enhanced File Transfer, or EFT. MFT software facilitates the transfer of data from one location to another across a computer network within a single enterprise or between multiple computer networks in multiple enterprises.

We earn most of our revenue from the sale of EFT and products that are part of our EFT platform. We earn revenue from the sale of perpetual software licenses, providing products under software-as-a-service, or SaaS subscriptions, providing maintenance and support services, or M&S, and offering professional services for product customizationimplementation, integration and integration.training.

We also sell other products that are synergistic to EFT including Mail Express, scConnect, WAFS, and CuteFTP. Collectively, these products constitute less than 10% of our total revenue.

We focus on selling our EFT platform products in a business-to-business environment. The majority of the resources we will expend in the future for product research, and development, marketing and sales will focus on that environment.our EFT platform products. We expect to expend minimal resources developing and selling our other products. We believe our products and business capabilities are well-positioned to compete effectively in the market for MFT products.  For a more comprehensive discussion of the products we sell and the services we offer, see Software Products and Services below.

As a corporation, we have won multiple awards for performance and reputation, including:

·In 2017:
-Received two awards from the Network Product Guide 2017 IT World Awards for achievements in product excellence that included:
-Governance, Risk and Compliance (Gold Winner) – EFT.
-Cloud Security (Silver Winner) – EFT Cloud Services.
-Recognized as a Best Place to Work in IT by Computerworld for the fourth consecutive year and sixth time overall.
-Recognized for three Info Security Products Guide 2017 Global Excellence Awards for distinguished achievements in product innovation in categories that included:
-Innovation in Compliance (Gold Winner) – Enhanced File Transfer.
-Cloud/SaaS Solutions (Gold Winner) – EFT Cloud Services.
-BYOD Security (Bronze Winner) – EFT Workspaces.

-Honored as a Best Company to Work for in Texas by Best Companies Group (BCG), Texas Monthly, the Texas Association of Businesses (TAB), and Texas SHRM.
-Received a 5-Star rating in The Channel Company’s CRN 2017 Partner Program Guide for the third year in a row.
-Honored with the 2017 Total Rewards & Benefits Excellence Award by the HRO Today Services and Technology Association.
-Selected as a finalist in the 2017 Cybersecurity Product Awards Secure File Transfer: EFT Enterprise.

·In 2016:
-Recognized as a 2016 Top Workplace by San Antonio Express-News, marking Globalscape’sour sixth recognition as a Top Workplace in San Antonio.
-Earned awards from the Golden Bridge Awards for several categories, including:
-Enhanced File Transfer (EFT) – Gold Winner in Access Compliance and Risk Management.
-EFT Cloud Services – Gold Winner in Managed File Transfer.
-Selected for awards from Network Products Guide for the 2016 IT World Awards in several categories, including:
-EFT Workspaces module, a part of Enhanced File Transfer - Gold Winner in BYOD Security
-Enhanced File Transfer (EFT) - Bronze Winner in Compliance
-Mail Express - Bronze Winner in Email Security and Management
-Named as Leader in Secure Information Exchange Services 2016 – Texas by the Corp America 2016 Small Cap Awards.
-
Earned awards from Info Security Guide in several categories, including:
o-EFT Workspaces – Gold Winner in BYOD Security.
o-Enhanced File Transfer – Silver Winner in Compliance.
o-EFT Cloud Services – Bronze Winner in Cloud Security.
o-Mail Express – Bronze Winner in Email Security and Management.
-Received a 5-Star rating in The Channel Company’s CRN 2016 Partner Program Guide for the second year in a row.
-
Named by Texas Monthly magazine as one of the best companies to work for in Texas for the sixth year in a row with a ranking of #16 in the medium size category.
-Honored as the HR Employer of the Year and Excellence in Engagement Strategy in North America by the HRO Today Services and Technology Association.
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-
Recognized by the San Antonio Business Journal as a 2016 Best Place to Work, making this the fifth time GlobalSCAPE has received this honor.
-
Named by Computerworld as one of the best companies to work for in IT for the third consecutive year with a ranking of #3 in the small company category.
·In 2015:
-Listed as a Champion in the Ad-Hoc Mid-Market category and a Leader in the Ad-Hoc Enterprise use case by Info-Tech Research Group within its Managed File Transfer Vendor Landscape report. This is the second consecutive time that Info-Tech Research Group has named GlobalSCAPE a Champion within this report.
-
Named one of the best places to work in the information technologies small business category by Computerworld for the fourth time.
-
Named as one of San Antonio’s best places to work by the San Antonio Business Journal for the fifth time in the medium size category.
-Received a 5-Star rating in The Channel Company’s CRN 2015 Partner Program Guide.
-
Named by Texas Monthly magazine as one of the best companies to work for in Texas for the fifth year in a row with a ranking of #3 in the medium size category.
-
Named to the San Antonio Business Journal’s 2015 Fast Track list for companies with $10 million or more in revenue.
-
Named by the San Antonio Express News as the #1 Top Workplace for 2015 in the small company category, and recognized as one of the Top Workplaces for the fifth time.
-
Two members of the channel leadership team recognized as The Channel Company’s 2015 CRN Channel Chiefs.
-
Two channel team members named to The Channel Company’s 2015 CRN Women of the Channel list.
-Recognized by the Golden Bridge Business and Innovation Awards as a Gold Winner in the Managed File Transfer – Innovations category for EFT Workspaces.
-Recognized by the Info Security Products Guide’s Global Excellence Awards as a Gold Winner within the Compliance category for Enhanced File Transfer (EFT) and as a Bronze Winner within the Email Security and Management category for Mail Express.
-Recognized by the Network Products Guide awards as a Gold Winner in Compliance Data Centers for EFT v7.0 and a Silver Winner in Email, Security and Management with Mail Express v4.

Key Business Metrics

We review a number of key business metrics on an ongoing basis to help us monitor our performance and to identify material trends which may materially affect our business. The significant metrics we review are described below.

Revenue Growth

We believe annual revenue growth is a key metric for monitoring our continued success in developing our business in future periods. Given our diverse solution portfolio, we regularly review our revenue mix and changes in revenue across all solutions on a regular basis to identify keyemerging trends. We believe our revenue growth is primarily dependent upon executing our business strategies which include:

·Ongoing innovation of and focus on, our core EFT platform to address the expanding needs of our existing customers and its expansion into broader segments of the market.enhancing our products’ appeal to new customers.


·Developing emerging technologiesLicensing, developing and/or acquiring productstechnologies with features and functions that build uponare complementary to and add capabilities tosynergistic with our EFT platform.platform so as to expand the breadth of our products offerings.

·ContinuingEnhancing our sales and marketing programs to improve identification of potential demand for our products and to increase the evolution of enhanced demand generation activities including marketing, customer-focused, and partner-focused programs. rate at which we are successful in selling our products.

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing the manner in which we assess the development of new technologies, our approach to managing those projects, and the timelines over which we do that work.

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We remain alert for attractive opportunities to collaborate with others or perhaps combine other revenue-producing technologies with ours to expand our product offerings and reach. To that end, we continually assess products and services offered by others that might be synergistic with our existing products. We may elect to take advantage of those opportunities through cooperative marketing agreements or licensing arrangements or by acquiring an ownership position in the enterprise offering the opportunity.

In continuing to develop our demand generation activities, we have made and continue to make ongoing changes in sales and marketing including:
 
·Increasing sales staff capacity as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Using third partythird-party digital marketing experts with search engine optimization expertise to enhance our efforts in this area.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

As part of growing revenue in total, we are focused on increasing license revenue both in terms of absolute dollars and as a percent of total revenue. When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed enterprise products also purchase an M&S contract. Most of our M&S contracts are for one year although we also sell multi-year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products renew M&S agreementscontracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue to grow if we continue to increase enterprise software license revenue in future periods. For these reasons, we expect M&S revenue will remain a substantial part of our total revenue.

See Comparison of the Consolidated Statement of Operations for the Three Months Ended SeptemberJune 30, 20162017 and 20152016 and Comparison of the Consolidated Statement of Operations for the NineSix Months Ended SeptemberJune 30, 20162017 and 20152016 for a discussion of trends in our revenue growth that we monitor using this metric.

Bookings (Non-GAAP Measurement)

Bookings is aIn the past, we reported bookings and potential future revenue as key business metrics. With the refinement of our revenue growth key business metric discussed above, we useno longer rely on bookings or potential future revenue as key business metrics since we have determined that our revenue growth metric is the primary metric upon which we rely to measure the success of our sales and marketing programs and the effectiveness of our sales and marketing teams. Bookings are a measure of the value of our arrangements with customersoutlook for purchases of software licenses, software-as-a-service, M&S, and professional services. Our bookings consist of:

·Invoiced amounts for products and services we have delivered and for which we recognize revenue currently.
·Invoiced amounts for products and services we will deliver in the future and for which we will recognize revenue in those future periods.
·Arrangements to provide customers with software-as-a-service for which we will invoice over the course of an agreed-upon period of time in the future.
·Statements of work under which customers have engaged us to deliver professional services for which we will invoice in the future as we complete that work.

Bookings is not a measure of financial performance under generally accepted accounting principles, or GAAP, and should not be considered a substitute for revenue. Bookings has limitations as an analytical tool and when assessing our operating performance. Bookings should not be considered in isolation or as a substitute for revenue or other income statement data prepared in accordance with GAAP.

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Our bookings trends and the reconciliation of bookings to revenue are as follows ($ in thousands):

  Three Months Ending September 30,  Nine Months Ending September 30, 
  2016  2015  2016  2015 
             
Bookings $10,296  $9,869  $26,256  $24,011 
Products and services sold for which we will recognize revenue at a future date when the goods and services are delivered to and accepted by the customer  (8,967)  (6,772)  (20,945)  (15,455)
Products and services delivered to and accepted by the customer for which revenue recognition had been deferred at the time of booking  7,424   4,550   19,110   13,834 
Revenue $8,753  $7,647  $24,421  $22,390 

Bookings increased during the 2016 quarter compared to the 2015 quarter and during the 2016 nine months compared to the 2015 nine months primarily as a result of our product development and sales and marketing activities discussed above under Revenue Growth.

Adjusted EBITDA (Non-GAAP Measurement)

We utilize Adjusted EBITDA (Earnings Before Interest, Taxes, Total Other Income/Expense, Depreciation, Amortization, other than amortization of capitalized software development costs, and Share-Based Compensation Expense) to provide us a view of income and expenses and cash flow from our operations that is supplemental and secondary to our primary assessment of net income as presented in our condensed consolidated statement of operations and comprehensive income and of cash flow from operating activities as presented on our condensed consolidated statement of cash flows.income. We use Adjusted EBITDA to provide another perspective for measuring profitability and cash flow from our core operating activities that is before consideringdoes not include the effects of expenses that typically do not require us to pay them in the current period (such as depreciation, amortization and share-based compensation), that is prior to considering the cost of financing our business and the effects of income taxes, and that is prior to the effects on our cash of changes in certain balance sheet items such as accounts receivable and accounts payable. following items:

·Expenses that typically do not require us to pay them in cash in the current period (such as depreciation, amortization and share-based compensation);
·The cost of financing our business;
·The effects of income taxes.

We monitor the components ofAdjusted EBITDA to assess our actual performance relative to our plans, budgetsintended strategies, expected patterns of action, and expectations andbudgets. We use the results of that assessment to adjust our future activities to the extent we deem necessary.

Adjusted EBITDA is not a measure of financial performance under GAAP. It should not be considered as a substitute for net income presented on our condensed consolidated statement of operations and comprehensive income or for net cash provided by operating activities presented on our condensed consolidated statement of cash flows.income. Adjusted EBITDA has limitations as an analytical tool and when assessing our operating performance. Adjusted EBITDA should not be considered in isolation or without a simultaneous reading and consideration of our financial statements prepared in accordance with GAAP.

Previously, this key business metric was named Adjusted EBITDA Excluding Infrequent Items. We have not had any infrequent items in recent periods and do not expect any in the foreseeable future. As a result, we have removed the infrequent item component from this key business metric.

We compute Adjusted EBITDA as follows ($ in thousands):

  Three Months Ended  Nine Months Ended 
  September 30,  September 30, 
  2016  2015  2016  2015 
Net Income $1,399  $1,230  $2,761  $3,370 
Add (subtract) items to determine adjusted EBITDA:                
Income tax expense  687   542   1,348   1,585 
Interest (income) expense, net  (28)  (17)  (88)  (51)
Depreciation and amortization:                
Total depreciation and amortization  513   433   1,522   1,116 
Amortization of capitalized software development costs  (450)  (367)  (1,319)  (912)
Stock-based compensation expense  221   167   721   482 
Adjusted EBITDA $2,342  $1,988  $4,945  $5,590 
Adjusted EBITDA reconciles as follows to net cash provided by operating activities on our condensed consolidated statement of cash flow:

  Nine Months Ended 
  September 30, 
  2016  2015 
Adjusted EBITDA $4,945  $5,590 
Add (subtract) items to reconcile to cash flow from operations:        
Income tax expense  (1,348)  (1,585)
Interest income (expense), net  88   51 
Amortization of capitalized software development costs  1,319   912 
Bad debt expense  67   147 
Deferred taxes  (36)  (320)
Excess tax benefit from share-based comp  5   (49)
Accounts receivable  (2,856)  (1,690)
Prepaid expenses  86   154 
Other Assets  30   37 
Accounts payable  (217)  (757)
Accrued expenses  (52)  10 
Deferred revenue  1,081   531 
Other long term liabilities  (10)  (5)
Income tax receivable and payable  571   403 
Net cash provided by operating activities $3,673  $3,429 
  Three Months Ended  Six Months Ended 
  June 30,  June 30, 
  2017  2016  2017  2016 
Net Income $457  $841  $1,288  $1,223 
Add (subtract) items to determine Adjusted EBITDA:                
Income tax expense  265   473   676   693 
Interest (income) expense, net  (77)  (27)  (146)  (60)
Depreciation and amortization:                
Total depreciation and amortization  516   511   1,056   1,006 
Amortization of capitalized software development costs  (446)  (438)  (920)  (868)
Stock-based compensation expense  335   282   671   523 
Adjusted EBITDA $1,050  $1,642  $2,625  $2,517 
 
See Comparison of the section below comparing our resultsConsolidated Statement of operationsOperations for the Three Months Ended June 30, 2017 and 2016 quarterand Comparison of the Consolidated Statement of Operations for the Six Months Ended June 30, 2017 and the 2015 quarter and the 2016 nine months and 2015 nine months for discussion of the variances between periods in the components comprising Adjusted EBITDA.

Software Products and Services

We develop and sell computer software that provides secure information exchange, file transfer, and file sharing capabilities for enterprises and consumers. We have been in business for over twenty years and have sold our products to thousands of enterprises and more than one million individual consumers throughout the world.

Our primary business is selling and supporting MFT software for enterprises. MFT software facilitates the transfer of data from one location to another across a computer network within a single enterprise or between multiple computer networks in multiple enterprises. These transfers may be ongoing, repetitive activities executed by automated software routines that occur without human intervention, or they may be transfers that people create and complete in the absence of automated routines or as a result of ad-hoc, special situations that arise from time-to-time. Examples of enterprise-level activities that rely on MFT software include:

·Transfer of transactional information within an enterprise on a repetitive basis from one geographic location to another, such as a transfer of deposit and withdrawal information throughout the day from a branch of a bank to a central data processing center at another location.
·Movement of accumulated information within an enterprise from one data processing application to another on a periodic basis, such as a transfer of bi-weekly payroll information from a payroll system that is used to pay employees to a job cost system that is used to manage the cost of a project.
·Exchange of information between enterprises to facilitate the completion of one or more business transactions, such as a retailer transmitting inventory purchasing requirements produced by its material requirements planning system to an order entry system at a supplying vendor.

We have multiple revenue streams from our MFT products that include:

·Perpetual software licenses under which customers pay us a one-time fee for the right to install our products in their information systems environment on computers they manage and either own or otherwise procure from a cloud services provider, including deploying our products at a cloud services provider in a bring-your-own-license, or BYOL, environment.
·Cloud-based, SaaS hosted solutions to whichthat we sell on an ongoing subscription basis resulting in our customers subscribe and pay usearning a recurring, monthly subscription fee to access the service.
·M&S.
·Professional services for product customizationinstallation, integration and integration.training.

In June 2017, we introduced a data integration product that we planned to sell under the brand name Kenetix. We licensed the technology for this product from a third-party.  We have experienced issues with the third-party technology and have determined to suspend marketing of the product as we evaluate options and determine whether the licensor can effectively address the issues.
23

We focus on selling our EFT platform products in a business-to-business environment. The majority of the resources we will expend in the future for product research, development, marketing and sales will focus on our EFT platform. We believe our products and business capabilities are well-positioned to compete effectively in the market for MFT products.  For a more comprehensive discussion of the products we sell and the services we offer, see below.

We also sell products that can be synergistic to our MFTEFT platform products. These products have capabilities that:

·Support information sharing and exchange capabilities using traditional email systems.
·Enable enterprise file synchronization and sharing.
·Enhance the ability to replicate, share and backup files within a wide area network or local area network, thereby allowing users to access their data at higher speeds than possible with most alternate approaches.
·Support file transfers by individuals and small businesses.

We earn most of our revenue from the sale of our MFTEFT platform products tothat support business-to-business activities. Weactivities and are strategically focused on selling products in that environment such thatenvironment.

We intend to expend the majority of our resources that we will expend in the future for product research and development, marketing, and sales will concentratein a manner that concentrates on the MFT business-to-business market. We believe our products and business capabilities are well-positioned to compete effectively in that market.

Some of our products support consumer-oriented file transfers and file sharing. Even though these products are profitable on an overall basis, we anticipate the future resources we will expend related to products sold to consumers and the associated revenue we earn from those products will continue to be a minor part of our business.

The following isdiscussion presents a summary description of our specific products and solutions.

Managed File Transfer – Enhanced File Transfer Platform

Enhanced File Transfer, or EFT, is the brand name of our core MFT product platform. Our EFT was a Silver Winnerplatform products received multiple industry awards in compliance categories in 2016 including the Compliance category2016 Golden Bridge awards, the Network Product Guide’s 2016 IT World Awards, and Gold Winner in the BYOD category of the 2016 Info Security Products Guide Global Excellence Awards.

The EFT platform provides users the ability to securely transmit data and information from one location to another using any number of files of any size or configuration. It facilitates management, monitoring, and reporting on file transfers and delivers advanced data transfer workflow capabilities to move data and information into, out of, and throughout an enterprise. Notable features and capabilities of the EFT platform include:

·State-of-the-art, enterprise-level security when transferring information within or between computer networks as well as for collaboration with business partners, customers, and employees. EFT provides automation that supports effective integration of back-end systems. It has built-in regulatory compliance, governance, and visibility controls to provide a means of safely maintaining information. EFT offers a high level of performance and scalability to support operational efficiency and maintain business continuity. Administrative tools are provided at various levels of granularity to allow for complete control and monitoring of file transfer activities.
·Transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling the secure, flexible transmission of critical information using servers, desktop, and notebook computers and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
·Compliance with government regulations and industry standards relating to the protection of information while allowing users to reduce information systems and technologies costs, increase efficiency, track and audit transactions, and automate processes. Our solutions also provide data replication, acceleration of file transfer, sharing/collaboration, and continuous data backup and recovery to our customers.

The EFT platform provides a common, scalable MFT environment that accommodates a broad family of accompanying modules to provide enterprises with increased security, automation, and performance when compared to traditional FTP-based and e-mail delivery systems. Various optional modules allow users to select the solution configuration most applicable to their requirements for auditing and reporting, encryption, ad hoc and web-based file transfers, operability in or through a DMZ network, and integration with back-end business processes, including workflow automation capabilities.

During the past several quarters,Since 2015, we have released new versions of our EFT platform and new modules which added several enhancements and capabilities including:

·Accelerate, which is an accelerated file transfer moduleAdvanced Authentication Module (AAM) that boostsincreases the speed and efficiencyinteroperability of secure data transfers and allows for the fast transferEFT with multiple authentication methods. AAM provides a single source of large files over disparate geographic distances.authentication across a customer’s infrastructure.
·EFT Workspaces, which is a file-sharing module that allows employees to create their own groups and assign permissions for those groups, much like a virtual data room, to provide access to files for which they themselves have access on the EFT server.  This functionality is accomplished without compromising the security, control, and governance of those files.
·Active-active high availability, or HA, which maximizes uptimeAn EFT Workspaces Outlook plugin that provides secure ad hoc file transfers via email, providing customers with the reporting features in EFT and performancecombining them with the simplicity and security of critical information technology systems.sending files with Mail Express. The integration of these two products takes the best features in Mail Express and incorporates them into EFT.
·Enhanced compatibility of web transfer client file transfers through HTML5 support in addition to the existing Java Runtime Environment.
·Increased scalability and business continuity with more flexible, uninterruptedAccelerate, which is an accelerated file transfer service.module that boosts the speed and efficiency of secure data transfers and allows for the fast transfer of large files over disparate geographic distances.
·Improved facilitation of PCI DSS version 3.0 compliance with updates to data security components, such as PGP and AS2.
·Addition of new Content Integrity Control providing an Internet Content Adaptation Protocol (ICAP) connector to anti-malware scanners and data loss prevention (DLP) solutions.
·Integration with SMS PASSCODE for Mobile-Based 2 Factor Authentication.protocols.
·Enhanced and expanded event rule functionality which improves the ability to integrate our products with client business processes and backend systemssystems.
·Support for active-active high availability in Amazon Web Services to accommodate for bursts or dips in network traffic, and provide improved resiliency, scalability and flexibility.
·Enhanced security features supporting improved compliance with Health Insurance Portability and Accountability Act of 1996 (or HIPAA), guidelines.
·EFT Insight, which is a new reporting platform that provides enhanced intelligence and analytics regarding file transfer activity that occurs within EFT.

We expect to continue to enhance the EFT platform with capabilities that improve its speed and responsiveness of performance, provide additional administration flexibility supporting cross-platform implementation with our DMZ Gateway solution, offer business activity monitoring, and provide additional language support.

Most EFT customers choose to purchase a perpetual software license for a one-time fee paid at the time of purchase and under which they install the software on equipment they own and/or manage. In almost all cases, they also purchase ongoing M&S for which they pay us a recurring, annual amount that typically is 20% to 30% of the price of the software license.

If a customer prefers to use the capabilities of EFT in a SaaS fashion, we offer EFT Cloud Services.Services for a monthly subscription fee. The EFT platform delivered in this manner has the same features and functionality as our EFT platform installed at a customer site. EFT Cloud Services allows users to reduce their upfront cost and achieve other recognized benefits of cloud-based managed file transfer SaaS subscription solutions, including strong service level agreements for information technologies infrastructure reliability and performance.  EFT can also be deployed for customers, on a BYOL basis, in their infrastructures running through Amazon Web Services or Microsoft Azure. We have also initiated offering EFT Enterprise direct to buyers on a pre-deployed basis in the Amazon Web Services and Microsoft Azure Marketplaces.

EFT Cloud Services provides a flexible continuum of features and functions that gives the user the ability to pick and choose the extent to which they want to own or outsource the capabilities of our EFT platform. EFT Cloud Services gives organizations the flexibility of eitherdeploying on-premises, in the cloud or in a hybrid cloud or virtual environment with all of the security, compliance, scalability, and visibility features of an on-premises managed file transfer solution. Users of EFT Cloud Services have the option to work with a variety of top hosting providers that best fit their needs. We offer flexible subscription pricing under one, two, and three-year contracts that can help our customers minimize or eliminate upfront capital expenditures and possibly reduce their ongoing operating costs.

We earn most of our revenue from our products and services related to our EFT platform. Currently, most of this revenue is from sales of perpetual software licenses, paid as a one-time fee, along with an M&S contract that creates recurring revenue. Subscription revenue from EFT Cloud Services is increasing but is not yet a material portion of the total revenue from our EFT platform. Most of the resources we expend, and expect to expend in the future, relate to development, marketing, sales and support of the EFT platform in a business-to-business environment.


Secure Information Sharing and Exchange Solution – Mail Express
 
Mail Express is a solution that provides secure information sharing and exchange capabilities leveraging traditional email workflow. It is a stand-alone product installed in a client-server environment that allows users to send and receive secure, encrypted e-mail and attachments of virtually unlimited size. Mail Express was a Bronze Winner in the Email Security and Management category of the 2015 Info Securityby Network Products Guide Global ExcellenceGuide’s 2016 IT World Awards.

To broaden the appeal and capabilities of Mail Express, we are developing functionality that integrates the features of Mail Express into the EFT platform. This integration will take the superior control, visibility and monitoring capabilities of the EFT platform and make them available to administrators and users in an email environment.  This integrated product will improve operational efficiency by providing a coordinated user interface through which data movement activities using both our EFT and Mail Express products can be managed.

File Synchronization and Sharing Solution - scConnect
scConnect, is our on-premises, enterprise file synchronization and sharing solution. It provides users with the ability to share and access data anytime on any device, while providing information technology department administrators with the tools necessary to maintain the security of sensitive enterprise information and to control and monitor user access and activity. scConnect enables secure collaboration without involving third-party servers.

We continue to develop the features and functions of scConnect. As part of our development of this product, we intend to eventually integrate its capabilities into the functionality of our EFT platform.
Wide Area File Services Solution - WAFS
 
Our WAFS software product uses data synchronization to further enhance the ability to replicate, share and backup files within a wide area network or local area network, thereby allowing users to access their data at higher speeds than possible with most alternate approaches. The software uses byte-level differencing technology to update changes to files with minimal impact on network bandwidth while also ensuring that files are never overwritten, even if opened by other remote users. Other key features of WAFS include native file locking, replication to multiple locations simultaneously, adherence to access control list file permissions, and full UTF-8 support.

We will continue sellingto offer WAFS as a stand-alone product and providingprovide M&S services to customers who purchased WAFS in the past and who purchase it in the future. We do not expect to expend significant resources in the future expanding the features and capabilities of WAFS.


File Transfer Solution for Consumers - CuteFTP 

CuteFTP is our original product introduced in 1996. It is a file transfer program generally used by individuals and small businesses. It remains popular today and generates incremental revenue for us at a relatively low cost.
 
CuteFTP continues to have significant brand recognition in the market.  Our current CuteFTP Version 9 introduced several notable new features including:

·Support for Unicode (UTF-8) characters that allows greater international use.
·Web Distributed Authoring and Versioning (WebDAV) support to facilitate collaboration between users in editing and managing documents and files stored on World Wide Web servers.

Version 9 simplified our CuteFTP product line by consolidating all the features of our previous multi-product CuteFTP product line for Windows operating systems into this single version. We continue to offer CuteFTP Version 3.1 software for Mac platforms. We believe current versions of CuteFTP appeal to users wanting features more robust than offered in free alternatives such that it will be a product competitive in the marketplace for the foreseeable future.
 
We will continue selling CuteFTP as a stand-alone product and providing M&S services to customers who purchased CuteFTP in the past and who purchase it in the future.future but we will not invest significantly in marketing the product. We do not expect to expend significant resources in the future expanding the features and capabilities of CuteFTP.


Professional Services
 
We offer a range of professional services to complement our on-premises and SaaS cloud-based solutions. These professional services include product customization and system integration, solution “quickstart” implementations, business process and workflow, policy development, education and training, and solution health checks. In addition, we may provide longer-term engineering services, including supporting multi-year contracts, if necessary, to support certain solution implementations and integrations. 

Maintenance and Support

We offer M&S contracts to licensees of all of our software products. These M&S contracts entitle the licensee to software upgrades and technical support services in accordance with the terms of our M&S contract.  Standard technical support services are provided via email and telephone during our regular business hours.  For certain of our products, we offer a Platinum M&S contract which provides access to emergency technical assistance 24 hours per day, 7 days a week.

Most of our M&S contracts are for one year although we also sell multi-year contracts. M&S is purchased by substantially all buyers of our EFT platform as well as by many customers who purchase our other products. Customers with M&S pay us a recurring, annual amount that is typically 20% to 30% of the software license price. A majority of our customers with M&S contracts renew them each year.

Employees

AsOur number of October 31, 2016, we had 126 full-time employees organizedis as follows:

  June 30, 
Department 2017  2016 
Sales and Marketing  53   49 
Engineering  34   28 
Professional Services  7   9 
Customer Support  23   16 
Management and Administration  20   19 
Total  137   121 
Number of
DepartmentEmployees
Sales and Marketing44
Engineering28
Professional Services12
Customer Support22
Management and Administration20
Total126



Solution Perspective and Trends

The components of our revenue are as follows ($ in thousands):
 
  Three Months Ended September 30,  Nine Months Ended September 30, 
  2016  2015  2016  2015 
  Amount  
% of Total
Revenue
  Amount  
% of Total
Revenue
  Amount  
% of Total
Revenue
  Amount  
% of Total
Revenue
 
 
Revenue by Type
                        
Software licenses $3,373   38.6% $2,852   37.3% $8,565   35.1% $8,590   38.4%
Maintenance and support  4,713   53.8%  4,142   54.2%  13,843   56.7%  12,269   54.8%
Professional services  667   7.6%  653   8.5%  2,013   8.2%  1,531   6.8%
Total Revenue $8,753   100.0% $7,647   100.0% $24,421   100.0% $22,390   100.0%
                                 
Revenue by Product
                                
EFT Enterprise and Standard $8,212   93.8% $6,905   90.3% $22,678   92.9% $19,983   89.2%
Wide Area File Services  209   2.4%  236   3.1%  658   2.7%  764   3.4%
CuteFTP  124   1.4%  240   3.1%  480   2.0%  665   3.0%
Other  208   2.4%  266   3.5%  605   2.4%  978   4.4%
Total Revenue $8,753   100.0% $7,647   100.0% $24,421   100.0% $22,390   100.0%
  Three Months Ended June 30,  Six Months Ended June 30, 
  2017  2016  2017  2016 
     Percent of     Percent of     Percent of     Percent of 
  Amount  Total  Amount  Total  Amount  Total  Amount  Total 
                         
Revenue By Type
                        
License  2,700   31.9%  2,796   34.5%  5,279   31.2%  5,060   32.7%
M&S  5,222   61.6%  4,553   56.1%  10,343   61.2%  8,998   58.2%
Professional Services  551   6.5%  762   9.4%  1,283   7.6%  1,404   9.1%
                                 
Total Revenue $8,473   100.0% $8,111   100.0% $16,905   100.0% $15,462   100.0%
                                 
Revenue by Product Line
                                
License                                
EFT Platform $2,551   94.5% $2,560   91.6% $4,950   93.8% $4,520   89.3%
Other  149   5.5%  236   8.4%  329   6.2%  540   10.7%
                                 
Total License Revenue  2,700   100.0%  2,796   100.0%  5,279   100.0%  5,060   100.0%
                                 
M&S                                
EFT Platform  4,953   94.8%  4,242   93.2%  9,794   94.7%  8,366   93.0%
Other  269   5.2%  311   6.8%  549   5.3%  632   7.0%
                                 
Total M&S Revenue  5,222   100.0%  4,553   100.0%  10,343   100.0%  8,998   100.0%
                                 
Professional Services (all EFT Platform)  551   100.0%  762   100.0%  1,283   100.0%  1,404   100.0%
                                 
Total Revenue                                
EFT Platform  8,055   95.1%  7,564   93.3%  16,027   94.8%  14,290   92.4%
Other  418   4.9%  547   6.7%  878   5.2%  1,172   7.6%
                                 
Total Revenue $8,473   100.0% $8,111   100.0% $16,905   100.0% $15,462   100.0%

Total revenue for our EFT platform products and services increased 6.5% for the 2017 quarter and 12.2% for the 2017 six months. This increase was offset by revenue decreasing for all other products which was expected and consistent with our previously stated intent to de-emphasize these products and focus our resources on the development and sale of our EFT platform products. As a result, total revenue increased 4.5% for the 2017 quarter and 9.3% for the 2017 six months. For a more detailed discussion of these revenue trends, see 27Comparison of the Consolidated Statement of Operations for the Three Months Ended June 30, 2017 and 2016

and Comparison of the Consolidated Statement of Operations for the Six Months Ended June 30, 2017 and 2016.

We earn revenue primarily from the following activities:

License revenue from sales of our EFT and Mail Expressplatform products that we deliver as either perpetually-licensed software installed at the customer’s premises, for which we earn the full amount of the license revenue at the time the license is delivered, or as a cloud-based service under our EFT Cloud Services brand delivered using a SaaS model, for which we earn monthly subscription revenue as these services are delivered over a contract period that is typically one year.delivered.


License revenue from sales of our Mail Express, WAFS and CuteFTP products that are installed at the customer’s premises under a perpetual license for which we earn the full amount of the license revenue at the time the license is delivered.
M&S revenue under contracts to provide ongoing product support and software updates to our customers who have purchased license software which we recognize ratably over the contractual period, which is typically one year, but can be up to three years.
Professional services revenue from a variety of customization, implementation, and integration services, as well as delivery of education and training associated with our solutions, which we recognize as the services are performed and accepted by the client.

We earn most of our revenue from the sale of our EFT platform products and the associated M&S and professional services related to those products. With our core competency being in products that address the managed file transferMFT market, we believe our EFT platform products provide the best opportunity for our future growth. Accordingly, expansion of the capabilities of the EFT platform will be our primary focus in the future. While we will continue to sell and support our other products for the foreseeable future, they will not be an area of emphasis for us going forward.

We believe that continuing to offer licensed products installed on-premises for which we recognize revenue up-front and that carry with them a recurring M&S revenue stream is important to our future success. At the same time, we recognize that a migration of capabilities to a SaaS platform is attractive to a growing number of customers. We have, and have had for quite some time, the capabilities in place to deliver our EFT platform in that manner. However, thismanner through our EFT Cloud products. While our SaaS revenue is not yet a material component of our total revenue, a migration by our customers to our EFT Cloud products could create some near-term decreases in the growth rate of license revenue, and may result in similar decreases in future periods, because it typically takes approximately 24 to 36 months of SaaS revenue to yield total revenue equivalent to that realized up-front from the sale of a license for an on-premise installation.

In mid-2016, we reviewed the allocation of our product research and development resources across all of our products. As a result of that review, we decided to adjust that allocation to focus most of our engineering resources involved in product research and development on our EFT platform products in order to expand their capabilities and to remain positioned to be responsive to the evolving needs of our customers.

Over the past few years, weWe have developed and offered individual product lines throughout our history that include EFT, Mail Express, WAFS, scConnect and CuteFTP. Each of these product lines addresses distinct needs in the marketplace. While some customers purchase products from more than one of these product lines, for the most part, customers in a particular market or vertical have needs that are addressed by only one of these products and, therefore, purchase only that product. With respect to Mail Express and scConnect, whileWhile we will continue to offer themMail Express as a stand-alone productsproduct for the time being, the engineering resources we allocate to these technologiesthis technology will focus on migrating themit to becoming an integrated component of our EFT platform. We do not expect to expend significant resources in the future on expanding the features and capabilities of WAFS and CuteFTP although we will continue to sell those products and support them.

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing the manner in which we assess the development of new technologies, our approach to managing those projects, and the timelines over which we do that work. In continuing to develop our demand generation activities, we have made and continue to make ongoing changes in sales and marketing including:
 
·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

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Our total revenue increased 15% in the 2016 quarter compared to the 2015 quarter and 9% in the 2016 nine months compared to the 2015 nine months. For a more complete discussion of these revenue trends, see Comparison of the Statement of Operations for the Three Months Ended September 30, 2016 and 2015 and Comparison of the Statement of Operations for the Nine Months Ended September 30, 2016 and 2015.

Liquidity and Capital Resources

Our total cash, cash equivalents, certificates of deposit and working capital positions were as follows ($ in thousands):
 
 
 September 30, 2016  December 31, 2015  September 30, 2015 
Cash and cash equivalents $17,421  $15,885  $12,858 
Short term investments  3,303   3,254   3,233 
Total cash, cash equivalents and long term investments $20,724  $19,139  $16,091 
 
            
Working capital $14,138  $11,162  $6,515 
Deferred revenue, current portion  13,005   12,000   11,848 
Working capital plus current deferred revenue (non-GAAP presentation) $27,143  $23,162  $18,363 
  June 30, 2017  December 31, 2016 
Cash and cash equivalents $8,757  $8,895 
Short term certificates of deposit  2,763   2,754 
Long term certificates of deposit  12,898   12,779 
Total cash, cash equivalents and certificates of deposit $24,418  $24,428 
         
Current assets $18,922  $18,760 
Current liabilities  (14,697)  (16,188)
Working capital $4,225  $2,572 

Deferred revenue, unlike the other liability componentsAt June 30, 2017, our certificates of our working capital, is an obligation we will satisfy by providing servicesdeposit in the future to our customers as partcurrent assets mature on various dates through October 2017. Our long term certificates of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability. Accordingly, we assess our working capital using both the GAAP computation that includes all current liabilities as well as assessing it excluding the current portion of deferred revenue. Working capital plus the current portion of deferred revenue is not a measure of financial position under GAAP, has limitations as an analytical tool and whendeposit mature after June 30, 2018, on various dates through December 2021.

When assessing our financial positionliquidity and should not be considered a substitute for working capital computed in accordance with GAAP.resources, we consider the following factors:

·We may access and monetize our certificates of deposit at any time without risk of loss of the original amounts invested. If we were to redeem these certificates of deposit prior to their maturity, we may incur a penalty and forfeit certain amounts of accrued interest, but we view such amounts as not material.
·Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy by providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability although we will incur operating expenses in the future as we deliver those M&S services.

Our capital requirements principally relate to our need to fund our ongoing operating expenditures, which are primarily related to employee salaries and benefits. We make these expenditures to enhance our existing products, develop new products, sell those products in the marketplace and support our customers after the sale.

We rely on cash and cash equivalents on hand and cash flows from operations to fund our operating activities and believe those items will be our principal sources of capital for the foreseeable future. If our revenue declines and/or our expenses increase, our cash flow from operations and cash on hand could decline.

We plan to expend significant resources in the future for research and development of our products and expansion and enhancement of our sales and marketing activities. If sales decline or if our liquidity is otherwise under duress, we could substantially reduce personnel and personnel-related costs, reduce or substantially eliminate capital expenditures and/or reduce or substantially eliminate certain research and development and sales and marketing expenditures. We may also sell equity or debt securities or enter into credit arrangements in order to finance future acquisitions or licensing activities, to the extent available.

Cash provided or used by our various activities consisted of the following ($ in thousands):
 
 Cash Provided (Used) During the Nine Months Ended September 30,   Cash Provided (Used) During the Six Months Ended June 30, 
 2016  2015  2017  2016 
Operating activities $3,673  $3,429  $1,225  $2,424 
Investing activities  (1,515)  (1,769)  (1,169)  (959)
Financing activities  (622)  (160)  (194)  (360)

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Our cash provided by operating activities increaseddecreased during the 2016 nine2017 six months compared to the 2015 nine2016 six months primarily due to the following factors:

·Accounts payable decreased $217,000A transition during 2017 to emphasizing selling one-year instead of multi-year M&S contracts primarily due to our desire to reduce the 2016 nineeffects of discounts that customers expect from a multi-year contract. Since our customers pay us for the full M&S term at the beginning of the contract, the up-front cash we receive at the time we sell a single-year contract is less than the up-front cash we receive when we sell a multi-year contract. At the same time, we potentially enhance our future M&S revenue due to less discounting. These factors contributed to our deferred revenue decreasing $1.3 million in the 2017 six months compared to decreasing $757,000 in the 2015 nine months. The change in the amount of the decrease was primarily due to the payment during the 2015 nine months of certain large obligations to third-party software developers which was not repeated$726,000 in the 2016 nine months as a result of our increased use of internal resources to develop our products and normal variations in the timing of payments to our vendors.six months.
·IncomeHigher payments for federal income taxes in the 2017 six months as compared to the 2016 six months. During the 2016 six months, we did not make any federal income tax receivable and payable increased $571,000payments due to our application of overpayments from the 2015 tax year to 2016 tax year. We did not have overpayments in the 2016 ninetax year to apply to the 2017 tax year. As a result, we made federal income tax payments during the 2017 six months for which there were no similar payments during the 2016 six months. These factors contributed to our federal income taxes payable decreasing $669,000 during the 2017 six months as compared to increasing $141,000 during the 2016 six months.

Offset by:

·Higher cash collections from customers during the 2017 six months as compared to the 2016 six months. These higher collections occurred due to higher revenue in fiscal 2016 compared to fiscal 2015 which resulted in us beginning 2017 with a higher accounts receivable balance upon which to collect during the 2017 six months than the comparable balance with which we began the 2016 six months. While these cash collections caused our accounts receivable balance to decrease, this change in accounts receivable was more than offset by increases in accounts receivable from higher revenue during the 2017 six months as compared to the 2016 six months which resulted in accounts receivable decreasing less during the 2017 six months than during the 2016 six months.
·Normal variations in our payments to vendors that contributed to our accounts payable increasing $18,000 in the 2017 six months compared to increasing $403,000decreasing $106,000 in the 2015 nine2016 six months. The change in the amount of the increase was a result of changes in the level of our taxable income between periods and normal
·Normal variations in the timing of our tax payments.
Offset by:
·
Net income after considering adjustmentspayroll payment dates relative to reconcile net income to net cash provided by operating activities, as set forth on our Condensed Consolidated Statements of Cash Flow, decreased $609,000. See the section below under Comparisondate of the Statementbalance sheet presented as a part of Operations for the Nine Months Ended September 30, 2016 and 2015 for a discussion of the changesour financial statements that contributed to accrued expenses decreasing $138,000 in the components of these amounts.
2017 six months compared to decreasing $518,000 in the 2016 six months.
·Accounts receivable increased $2.8 millionPrepaid expenses decreasing $106,000 during the 2017 six months compared to increasing $41,000 during the 2016 six months primarily due to the prepayment of insurance premiums on a portion of our business insurance that we renewed in the 2016 ninesix months for which provided less cash than the $1.7 million increasethere was no similar prepayment in the 2015 nine months.  This increase was due to an increase in software licenses sold and bookings of multi-year M&S contracts during the 2016 nine months as compared to the 2015 nine2017 six months.

The amount of cash we used for investing activities during the 2016 nine2017 six months decreasedincreased compared to the 2015 nine2016 six months with the primary component of that decrease relating to software development costs that were capitalized. This decrease wasdue primarily due to:

·Increased use ofAn increase in our employees as an internal resourcework to do this workdevelop new software products and services which resulted in the amount of software development costs we capitalized being higher during the 2017 six months than during the 2016 nine months compared to the 2015 nine months when we relied more on the use of higher cost, third-party software developers.six months.
·EnhancementAn increase in purchases of relationships with those third-party developers we continue to use by replacing legacy arrangements carrying higher costs with more cost effectiveproperty and efficient arrangements.
·Shortagesequipment resulting from a reconfiguration of qualified software engineers and qualified technical personnel that caused somecertain of our open positions that arise during the normal course of business to take longer to fill.office space.

Our financingFinancing activities used moreless cash induring the 2015 nine2017 six months than during the 2016 ninesix months primarily due to the paymentan increase in proceeds from stock option exercises as a result of three cash dividends in the 2016 nine months comparedmore option holders electing to the payment of two cash dividends in the 2015 nine months.exercise their options.

Contractual Obligations and Commitments

At SeptemberAs of June 30, 2016,2017, our contractual obligations and commitments consisted primarily of the following items:

·An obligation to deliver services in the future to satisfy our right to earn our deferred revenue of $16.7$16.1 million. Those future services primarily relate to our obligations under M&S contracts for which we have invoiced our customers.contracts. We will recognize this deferred revenue as revenue over the remaining life of those contracts which generally ranges from one to three years. Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy throughby providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability.liability although we will incur operating expenses in the future as we deliver those M&S services.
·An obligation under a contract with a third party to make future minimum prepaid royalty payments in the amount of $800,000 in September 2018 and $1.2 million in November 2019.
·Trade accounts payable and accrued liabilities which include our contractual obligations to pay software royalties to third parties that vary in amount based on our sales volume of products upon which royalties are payable.
·Operating lease for our office space.
·Federal and state taxes.


Our non-cancellable, contractual obligations at SeptemberJune 30, 2016,2017 consisted primarily of the lease for our office space with amounts due as followsfollowing ($ in thousands):

  Amounts Due for the Period 
  
Six Months Ending
December 31,
  Fiscal Years 
  2017  2018  2019  Thereafter  Total 
                
Prepaid royalty fees $-  $800  $1,200  $-  $2,000 
Operating leases  180   360   120   -   660 
Total $180  $1,160  $1,320  $-  $2,660 
 
 Amounts Due for the Period 
 
 Three Months Ending
December 31,
2016
  Fiscal Years 
 
  2017 - 2018   2019 - 2020  Thereafter  Total 
 
                 
Operating leases $90  $720  $120  
$
-
  
$
930
 

As of SeptemberJune 30, 2016,2017, we had no interest-bearing obligations in the form of loans, notes payable or similar debt instruments.

We plan to continue to expend significant resources in the future on product development, sales and marketing which may require that we enter into additional contractual arrangements and use our cash to acquire or license technology, intellectual property, products, services or businesses related to our current business strategy.

Comparison of the Consolidated Statement of Operations for the Three Months Ended SeptemberJune 30, 20162017 and 20152016
  Three Months Ended June 30,    
  2017  2016  $ Change 
  $ in thousands       
          
Total revenues $8,473  $8,111  $362 
Total cost of revenues  1,530   1,634   (104)
Gross profit  6,943   6,477   466 
Operating expenses            
Sales and marketing  3,196   2,879   317 
General and administrative  1,889   1,726   163 
Research and development  1,213   585   628 
Total operating expenses  6,298   5,190   1,108 
Income from operations  645   1,287   (642)
Other income  77   27   50 
Income before income taxes  722   1,314   (592)
Income tax expense  265   473   (208)
Net income $457  $841  $(384)


  Three Months Ended September 30,    
  2016  2015  $ Change 
  $ in thousands 
          
Total revenues $8,753  $7,647  $1,106 
Total cost of revenues  1,770   1,508   262 
Gross profit  6,983   6,139   844 
Operating expenses            
Sales and marketing  2,759   2,289   470 
General and administrative  1,638   1,449   189 
Research and development  528   646   (118)
Total operating expenses  4,925   4,384   541 
Income from operations  2,058   1,755   303 
Other income (expense), net  28   17   11 
Income before income taxes  2,086   1,772   314 
Income tax expense  687   542   145 
Net income $1,399  $1,230  $169 
38


In the discussion below, we refer to the three months ended SeptemberJune 30, 2016,2017, as the “2016“2017 quarter” and the three months ended SeptemberJune 30, 2015,2016, as the “2015“2016 quarter”. The percentage changes cited in our discussions are based on the 20162017 quarter amounts compared to the 20152016 quarter amounts.


Revenue. The components of our revenues were as follows ($ in thousands):

  Three Months Ended September 30, 
  2016  2015 
  $ in thousands 
  Amount  
% of Total
Revenue
  Amount  
% of Total
Revenue
 
 
Revenue by Type
            
Software licenses $3,373   38.6% $2,852   37.3%
Maintenance and support  4,713   53.8%  4,142   54.2%
Professional services  667   7.6%  653   8.5%
Total Revenue $8,753   100.0% $7,647   100.0%
                 
Revenue by Product
                
EFT Enterprise and Standard $8,212   93.8% $6,905   90.3%
Wide Area File Services  209   2.4%  236   3.1%
CuteFTP  124   1.4%  240   3.1%
Other  208   2.4%  266   3.5%
Total Revenue $8,753   100.0% $7,647   100.0%
  Three Months Ended June 30, 
  2017  2016 
     Percent of     Percent of 
  Amount  Total  Amount  Total 
             
Revenue By Type
            
License  2,700   31.9%  2,796   34.5%
M&S  5,222   61.6%  4,553   56.1%
Professional Services  551   6.5%  762   9.4%
                 
Total Revenue $8,473   100.0% $8,111   100.0%
                 
Revenue by Product Line
                
License                
EFT Platform $2,551   94.5% $2,560   91.6%
Other  149   5.5%  236   8.4%
                 
   2,700   100.0%  2,796   100.0%
M&S                
EFT Platform  4,953   94.8%  4,242   93.2%
Other  269   5.2%  311   6.8%
                 
   5,222   100.0%  4,553   100.0%
                 
Professional Services (all EFT Platform)  551   100.0%  762   100.0%
                 
Total Revenue                
EFT Platform  8,055   95.1%  7,564   93.3%
Other  418   4.9%  547   6.7%
                 
  $8,473   100.0% $8,111   100.0%

Trends in Revenue by Type

Software Licenses - Our software licensetotal revenue increased 18.3%4.5%. Most of this increase cameRevenue from our sales of our EFT platform products and services increased 6.5%, which was offset by a decrease in revenue from our other products. Revenue from those other products that consist of Mail Express, WAFS, CuteFTP, and TappIn decreased to comprising 4.9% of our total revenue. These trends are in line with our expectations in light of our announcement in mid-2016 that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our other products, we would de-emphasize those products in the future, not expend future significant product development and engineering resources to enhance those products, and not dedicate significant future sales and marketing activities to them. We intend to maintain our focus on our EFT platform for the foreseeable future such that we expect to see a continuing decline in revenue from our products other than those that are part of the EFT platform.


EFT Platform Products
License revenue from our EFT platform products remained relatively flat. Historically, we have been able to close several large EFT platform sales each quarter. During the 2017 quarter, we did not achieve our typical level of success in doing so. There was no single common factor that caused large deals in our sales pipeline not to close. We do not believe there has been any fundamental decline in demand for our products in the markets we serve. Instead, we believe that while our exposure to potential customers and selling opportunities were consistent with our past experience, we encountered a situation where an unusually large number of those potential customers deferred their buying decisions to later periods as a result of the following factors:their assessment of business factors unique to each of them. We do not believe this decrease in license revenue from our EFT platform products is indicative of a long-term trend.

To improve our ability to successfully sell existing EFT platform products as well as new products produced by our software engineering team, we continued to make, and will continue to make, ongoing changes in sales and marketing personnel and activities including:
·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

M&S revenue from our EFT platform products increased 16.8% primarily due to:

·In mid-2016, we reviewed how we were allocating our resources across allOngoing license sales since a majority of our product lines. Based on that review, we initiated changes that werelicense sales are accompanied by an M&S contract. The change in place throughoutM&S revenue typically lags behind the 2016 quarter to enhance our focus on our EFT platform thatrelated change in license revenue because license sales are recognized as revenue in full in the period the license is our flagship product and from which we earn a substantial portion of our revenue. While these changes initially prioritized attention to our product research and development activities, we identified corporate-wide synergies from a similar focus on how we were expending resourcesdelivered while the related M&S revenue is recognized in our marketing and sales activities.future periods as those services are delivered. As a result, growth in M&S revenue is typically tied to the attentionlicense sales growth we paidexperienced in earlier periods.
·Sustaining high renewal rates of M&S contracts by customers who initially purchased these services in earlier periods. We believe these renewals result from our programs designed to provide high-quality and responsive M&S services to our EFT platform gained momentum across all departments resulting in our overall resources being more optimally used to translate sales leads into completed transactions and revenue for that product line. As a result, we realized 25.1% growth in revenue from our EFT platform perpetual license sales.customers.

·Revenue from delivery of our EFT platform through a cloud-based SaaS solution grew 52.8%. We achieved this growth by promoting our ability to offer the features and functions of our EFT platform through a SaaS delivery method without materially impacting our perpetual license sales. We believe this flexibility allows us to address the full range of users, whether they prefer a SaaS solution or an on-premises solution, without negatively compromising our ability to earn revenue from both.
Our professional services revenue was $211,000 less for the 2017 quarter compared to the 2016 quarter which is a decrease of 28%. Going into the 2016 quarter, we had a backlog of professional services engagements that arose from software sales in previous periods.  We worked down that backlog during the 2016 quarter which resulted in our professional services revenue being higher than typical for the 2016 quarter relative to software license revenue.  There was not a similar backlog going into the 2017 quarter such that our professional services revenue for the 2017 quarter decreased as compared to the 2016 quarter but was at a level relative to software license sales that we believe to be more typical.  In addition, during the 2017 quarter, we began to focus more on selling pre-packaged professional services (as compared to customized services) which, while yielding lower total revenue from professional services, allowed us to deliver professional services more efficiently and without the unpredictability that can arise with customized services.

·We made an investment in early 2016 to enhance the talent level of our sales force. During the 2016 quarter, we began to realize the benefits of them completing their first full sales cycles of substance and converting our sales pipeline into revenue. These efforts, combined with the refocus on our EFT platform discussed above, allowed our sales and marketing teams to achieve greater efficiencies that led to increased revenue.

M&S RevenueWhen we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed products also purchase an M&S contract. In general, and depending upon the level of M&S a customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to which the M&S relates.


M&S revenue increased 13.8% primarily as a result of ongoing license sales for EFT Enterprise and Standard that are almost always accompanied by an M&S contract and sustained high renewal rates ofOur M&S contracts byare typically for one year, with some customers who initially purchased these servicesbuying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in earlier periods. We believe these renewal rates result from our programs designed to provide high-quality and responsive M&S service to our customers.future periods over the term of the contract.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. OngoingAs a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products continually renew M&S agreementscontracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue yielding sustainable M&S revenue asto grow if we continue to sell ourincrease enterprise software productslicense revenue in future periods.

Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.
40


Professional Services Revenue - Professional services revenue increased 2.1%. This increase was due to our sales and marketing programs designed to increase the frequency of sales of professional services  and our enhanced focus on managing our queue of professional services projects so as to deliver our work product to our customers sooner and in-turn accelerate our ability to recognize revenue from these projects.Other Products

Trends in Revenue by Product

EFT Enterprise and Standard - We earn a substantial portion ofIn mid-2016, we announced that our revenue sellingfocus would be on our EFT platform products and providing M&S and professional services related to those products. We believe these products presentAt the best opportunity for increasingsame time, we announced that while we would continue selling our revenue. Our software license, M&S and professional services revenue from our EFT platform increased 18.9% for the reasons discussed above under Trends in Revenue by Type.

Mail Express, WAFS, CuteFTP, and Other - The total of license and M&S revenue from WAFS decreased 11.4%, from CuteFTP decreased 48.3% and from otherTappIn products decreased 21.8%. Revenue from these products isthat collectively constitute less than 10% of our total revenue, in the future we would de-emphasize these stand-alone products that are not part of our EFT platform. Accordingly, during the second half of 2016, we began to curtail our product development and engineering resources for these products and significantly reduced our sales and marketing activities supporting them. As a result, our license and M&S revenue from those products collectively declined 23.6% during the 2017 quarter.  Our future focus will be on our EFT platform such that we earn no significant professional servicesexpect to see a continuing decline in revenue from these products. These decreases in revenue wereother products although we do expect them to continue to produce a result ofmodest contribution margin that contributes to our primary focus being on the development, marketing and sales of our EFT platform products as discussed above under Solution Perspective and Trends.future profitability.

Cost of Revenues.  These expenses are associated with the production, delivery and support of our products and services. We believe it is most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs are variable relative to revenue.

Cost of license revenue consists primarily of:

·Amortization of capitalized software development costs we incur when producing our software products. This amortization begins when a product is ready for general release to the public.public and generally is an expense that is not directly variable relative to revenue.
·Royalties we pay to use software developed by others for certain features of our products.products that is generally an expense that is variable relative to revenue.
·Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions.solutions that generally have components that are both variable and not variable relative to revenue.

Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our employees and third parties we use to deliver these services.

Cost of software license revenue decreased by 5.5% and as a percent of software license revenue was 26%28% in both the 2017 and 2016 quarter compared to 20% in the 2015 quarter. This increaseThe decrease was the result of our release of new software products and new versions of existing products in periods subsequent to the 2015 quarter and the resulting commencement of amortizing the capitalized software development costs for those products. This additional expense amortization that began subsequent to the 2015 quarter increased cost of revenue in the 2016 quarter as compared to the 2015 quarter. On an absolute dollar basis, cost of revenue for software licenses increased 55% during the 2016 quarterprimarily due to the factors cited above and due to higher software license revenue.to:

·A decrease in royalties we pay to third-parties to use their technology for certain components of our products. Our royalties load is sensitive to the mix of products we sell. During the 2017 quarter, more of the products we sold were not subject to royalties than was the case during the 2016 quarter. This product mix will ebb and flow based upon our customers’ unique demands such that we do not view this decrease in royalties as unusual or indicative of a long-term trend.
33

·A portion of our license revenue for the 2016 quarter was from a customer who required a higher than typical amount of configuration of our product to meet their needs. As a result, we incurred additional costs during the 2016 quarter to provide those configuration services. We did not incur similar costs during the 2017 quarter.

Cost of M&S revenue as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in absolute dollars increased by 6%10% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of a consistent application of our customer support delivery protocols and practices.

Cost of professional services revenue as a percent of that revenue was 80%64% in the 20162017 quarter as compared to 93%59% in the 20152016 quarter. This variation resulted from the varying scope and mix of the professional services we deliver that can change from period-to-period in response to the circumstances of the customer environments in which we are working. Varying customer requirements forIn addition, during the second half of 2016, we undertook a refinement of our professional services combined with our desireorganization and the manner in which we manage and deliver these services which resulted in more efficient processes from which we began to ensure that we maintain our high standard of delivering quality, timely services, caused us to engage third-party service providers to a greater extent in the 2015 quarter compared to the 2016 quarter, for whichrealize the cost is higher thanbenefit in 2017. Because the cost of using our own personnel. Cost of revenue for professional services is highly variable relative to our revenue from our services, this cost in absolute dollars decreased 12%22% due to a decrease in our professional services revenue for the reasons discussed above.


Sales and Marketing.  We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those costs, particularly sales commissions, are variable relative to revenue. These expenses were 31.5%38% of total revenue for the 20162017 quarter compared to 29.9%36% of total revenue for the 20152016 quarter. In absolute dollars these expenses increased 21%11%. These variations were primarily due to:

·Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to competitive demands in the marketplace.
·IncreasingIncreased marketing activities related to competitive intelligence and channel development.
·An increaseIncreased sales lead generation activities.
·Increased in revenue which resulted in a higher absolute dollar amount of sales commissions paid to employees although the commission rate as a percent of sales did not change materially.

General and Administrative.  These expenses increased 13%9% primarily due to a continuing severance obligation to our former chief executive officer and legal fees related to the matter discussed below in Part II. Other Information Item 1. Legal Proceedings.to:

·Increased professional fees and related expenses associated with the previously disclosed internal investigation, the restatement of certain of our financial statements and related litigation.
Offset by:
·A decrease in share-based compensation expense as a result of the 2016 quarter including share-based compensation expense arising from the modification of certain stock options related to the resignation of our chief executive officer during the 2016 quarter, which is an expense we did not incur in the 2017 quarter.
·Receiving during the 2017 quarter a refund of an overpayment of office lease operating expenses during fiscal 2016 due to our landlord’s estimate of the amount of those expenses upon which those payments were based being in excess of the expenses actually incurred.

Research and Development.  The overall profile of our research and development, or R&D, activities was as follows ($ in thousands):

  Three Months Ended September 30, 
  2016  2015 
R&D expenditures capitalized $452  $506 
R&D expenditures expensed  528   646 
Total R&D expenditures (non-GAAP measurement) $980  $1,152 
Total research and development expenditures decreased 14.9% due to:
  Three Months Ended June 30, 
  2017  2016 
R&D expenditures expensed $1,213  $585 
R&D expenditures capitalized  476   373 
Total R&D expenditures (non-GAAP measurement) $1,689  $958 

·Increased use of our employees as an internal resource to do this work in the 2016 quarter compared to the 2015 quarter when we relied more on the use of higher cost, third-party software developers.
·Enhancement of relationships with those third-party developers we continue to use by replacing legacy arrangements carrying higher costs with more cost effective and efficient arrangements.
·Shortages of qualified software engineers and qualified technical personnel that caused some of our open positions that arise during the normal course of business to take longer to fill.

34

Our R&D expenditures expensed increased 107.4% and our R&D expenditures capitalized increased 28%. These results were due to our planned, continued increase in our capacity to develop new products as well as maintain our existing products and research technologies available from third-parties. We did this through a combination of increasing our engineering headcount and engaging additional third-party resources on a flexible basis as needed.

Total resources expended for R&D set(set forth above as total R&D expendituresexpenditures) serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense (set forth above as R&D expenditures expensed) and capitalized software development costs (set forth above as R&D expenditures capitalized) individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.


Interest Income (Expense), Net.  Interest income (expense), net consists primarily of interest income earned on certificates of deposit. The increase in this amount was due primarily to enhanced investment of our cash beginning in the second half of 2016 to earn a higher rate of interest.

Income Taxes.  Our effective tax rate was 37% for the 2017 quarter and 36% for the 2016 quarter. These rates differed from a federal statutory tax rate of 34% primarily due to:

·The domestic production activities deduction and the research and development credit that are tax credit incentives that serve to reduce the rate at which we pay federal income taxes in exchange for us conducting certain aspects of our business in a manner promoted by the Internal Revenue Code.

Offset by:

·Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·State income taxes included in income tax expense in our financial statements.

Comparison of the Consolidated Statement of Operations for the Six Months Ended June 30, 2017 and 2016
  Six Months Ended June 30,    
  2017  2016  $ Change 
  $ in thousands       
          
Total revenues $16,905  $15,462  $1,443 
Total cost of revenues  3,064   3,077   (13)
Gross profit  13,841   12,385   1,456 
Operating expenses            
Sales and marketing  6,485   5,884   601 
General and administrative  3,603   3,413   190 
Research and development  1,935   1,232   703 
Total operating expenses  12,023   10,529   1,494 
Income from operations  1,818   1,856   (38)
Other income  146   60   86 
Income before income taxes  1,964   1,916   48 
Income tax expense  676   693   (17)
Net income $1,288  $1,223  $65 


In the discussion below, we refer to the six months ended June 30, 2017, as the “2017 six months” and the six months ended June 30, 2016, as the “2016 six months.” The percentage changes cited in our discussions are based on the 2017 six month amounts compared to the 2016 six month amounts.


Revenue. The components of our revenues were as follows ($ in thousands):
  Six Months Ended June 30 
  2017  2016 
     Percent of     Percent of 
  Amount  Total  Amount  Total 
             
Revenue By Type
            
License  5,279   31.2%  5,060   32.7%
M&S  10,343   61.2%  8,998   58.2%
Professional Services  1,283   7.6%  1,404   9.1%
                 
Total Revenue $16,905   100.0% $15,462   100.0%
                 
Revenue by Product Line
                
License                
EFT Platform $4,950   93.8% $4,520   89.3%
Other  329   6.2%  540   10.7%
                 
   5,279   100.0%  5,060   100.0%
M&S                
EFT Platform  9,794   94.7%  8,366   93.0%
Other  549   5.3%  632   7.0%
                 
   10,343   100.0%  8,998   100.0%
                 
Professional Services (all EFT Platform)  1,283   100.0%  1,404   100.0%
                 
Total Revenue                
EFT Platform  16,027   94.8%  14,290   92.4%
Other  878   5.2%  1,172   7.6%
                 
  $16,905   100.0% $15,462   100.0%
Our total revenue increased 9.3%. Revenue from our EFT platform products and services increased 12.2% but was offset by a decrease in revenue from our other products. Revenue from those other products that consist of Mail Express, WAFS, CuteFTP, and TappIn decreased to comprising 5.2% of our total revenue. These trends were in line with our expectations in light of our announcement in mid-2016 that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our other products, we would de-emphasize those products in the future, not expend future significant product development and engineering resources to enhance those products, and not dedicate significant future sales and marketing activities to them. We intend to maintain our focus on our EFT platform for the foreseeable future such that we expect to see a continuing decline in revenue from our products other than those that are part of the EFT platform.


EFT Platform Products

License and M&S revenue from our EFT platform products increased 10% and 17%, respectively. The increases across these products and services were primarily due to continued enhancement in our product development and software engineering groups which allowed us to refine our process for identifying new product opportunities, to better focus our resources on products that would yield larger and more immediate revenue opportunities, and to optimize our project management and software engineering processes to reduce the time necessary to produce new or improved products.

To improve our ability to successfully sell existing EFT platform products as well as new products produced by our software engineering team, we continued to make and will continue to make, ongoing changes in sales and marketing personnel and activities including:
·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

The 10% increase in license revenue from our EFT platform products was primarily due to:

·
The introduction of new products or new versions of products as described above under Business-Software Products and Services.
·Our focus on leveraging the changes to our sales and marketing activities described above toward new customers who may not have previously used our products. While sales to existing customers often consist primarily of new modules added to existing software licenses, new customers present the potential for higher license sales since they typically need to purchase a license for our core products in addition to licenses for additional modules.

The 17% increase in M&S revenue from our EFT platform products was also due to:

·Ongoing and increased license sales since a majority of license sales are accompanied by an M&S contract. The change in M&S revenue typically lags behind the related change in license revenue because license sales are recognized as revenue in full in the period the license is delivered while the related M&S revenue is recognized in future periods as those services are delivered.
·Sustaining high renewal rates of M&S contracts by customers who initially purchased these services in earlier periods. We believe these renewals result from our programs designed to provide high-quality and responsive M&S services to our customers.

Our professional services revenue decreased $121,000 which is a decrease of 9% in that revenue line item and a decrease of less than one percent of our total revenue. Going into the 2016 six months, we had a backlog of professional services engagements that arose from software sales in previous periods.  We worked down that backlog during the 2016 six months which resulted in our professional services revenue being higher than typical for the 2016 six months relative to software license revenue.  There was not a similar backlog going into the 2017 six months such that our professional services revenue for the 2017 six months decreased as compared to the 2016 six months, but was at a level relative to software license sales that we believe to be more typical.  In addition, during the 2017 six months, we began to focus more on selling pre-packaged professional services (as compared to customized services) which, while yielding lower total revenue from professional services, allowed us to deliver professional services more efficiently and without the unpredictability that can arise with customized services.
When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed products also purchase an M&S contract. In general, and depending upon the level of M&S a customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to which the M&S relates.


Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products continually renew M&S contracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue to grow if we continue to increase enterprise software license revenue in future periods.

Other Products

In mid-2016, we announced that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our Mail Express, WAFS, CuteFTP, and TappIn products that collectively constitute less than 10% of our total revenue, in the future we would de-emphasize these stand-alone products that are not part of our EFT platform. Accordingly, during the second half of 2016, we curtailed our product development and engineering resources for these products and significantly reduced our sales and marketing activities supporting them. As a result, our license and M&S revenue from those products collectively declined 25% in the 2017 six months compared to the 2016 six months. Our future focus will be on our EFT platform such that we expect to see a continuing decline in revenue from these other products although we do expect them to continue to produce a modest contribution margin that contributes to our future profitability.

Cost of Revenues.  These expenses are associated with the production, delivery and support of our products and services. We believe it is most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs are variable relative to revenue.

Cost of license revenue consists primarily of:

·Amortization of capitalized software development costs we incur when producing our software products. This amortization begins when a product is ready for general release to the public and generally is an expense that is not directly variable relative to revenue.
·Royalties we pay to use software developed by others for certain features of our products that is generally an expense that is variable relative to revenue.
·Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions that generally have components that are both variable and not variable relative to revenue.

Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our employees and third parties we use to deliver these services.

Cost of software license revenue increased 6% and as a percent of software license revenue was 28% in both the 2017 six months and the 2016 six months. These increases were primarily due to:

·An increase in expense from the amortization of capitalized software development costs as a result of our release of new software products and new versions of existing products in periods subsequent to the 2016 six months.
·An increase in our royalties expense as a result of an increase in the sales volume of products that contain components on which we pay royalties.
·An increase in hosting fees paid to third parties to support the delivery of our EFT Cloud SaaS products.
Cost of M&S revenue as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in absolute dollars increased by 7% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of a consistent application of our customer support delivery protocols and practices.


Cost of professional services revenue as a percent of that revenue was 56% in the 2017 six months as compared to 62% in the 2016 six months. This variation resulted from the varying scope and mix of the professional services we deliver that can change from period-to-period in response to the circumstances of the customer environments in which we are working. In addition, during the second half of 2016, we undertook a refinement of our professional services organization and the manner in which we manage and deliver these services which resulted in more efficient processes from which we began to realize the cost benefit in 2017. Because the cost of revenue for professional services is highly variable relative to our revenue from our services, this cost in absolute dollars decreased 17% due to a decrease in our professional services revenue for the reasons discussed above.

Sales and Marketing.  We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those costs, particularly sales commissions, are variable relative to revenue. These expenses were 38% of total revenue for both the 2017 six months and the 2016 six months. In absolute dollars these expenses increased 10%. These variations were primarily due to:

·Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to competitive demands in the marketplace.
·Increased marketing activities related to competitive intelligence and channel development.
·Increased sales lead generation activities.
·Increased in revenue which resulted in a higher absolute dollar amount of sales commissions paid to employees although the commission rate as a percent of sales did not change materially.

General and Administrative.  These expenses increased 6% primarily due to:

·Increased professional fees and related expenses associated with the previously disclosed internal investigation, the restatement of certain of our financial statements and related litigation.
·An increase in share-based compensation expense due to a higher average number of options outstanding during the 2017 six months as compared to the 2016 six months. Our options outstanding increased as we continued to grant options to attract key personnel in a competitive marketplace for talent.
Offset by:
·Receiving during the 2017 six months a refund of an overpayment of office lease operating expenses during fiscal 2016 due to our landlord’s estimate of the amount of those expenses upon which those payments were based being in excess of the expenses actually incurred.
·A decrease in bad debt expense as a result of an enhanced review of our accounts receivable during the 2016 six months resulting in an increased write-off of accounts receivable in that period for which there was not a similar event during the 2017 six months due to an improvement in our collections of accounts receivable.

Research and Development.  The overall profile of our research and development activities was as follows ($ in thousands):

  Six Months Ended June 30, 
  2017  2016 
R&D expenditures expensed $1,935  $1,232 
R&D expenditures capitalized  938   846 
Total R&D expenditures (non-GAAP measurement) $2,873  $2,078 

Our R&D expense increased 57% and our R&D expenditures capitalized increased 11%.
These results were due to our planned, continued increase in our capacity to develop new products as well as maintain our existing products and research technologies available from third-parties. We did this through a combination of increasing our engineering headcount and engaging additional third-party resources on a flexible basis as needed.


Total resources expended for R&D (set forth above as total R&D expenditures) serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense (set forth above as R&D expenditures expensed) and capitalized software development costs (set forth above as R&D expenditures capitalized) individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.

Other Income (Expense), Net.Income.  The other expense (net) in both quartersOther income consists primarily of interest income earned on long and short term investments.certificates of deposit. The increase in this amount was due primarily to enhanced investment of our cash beginning in the second half of 2016 to earn a higher rate of interest.

Income Taxes.  Our effective tax rate was 32.9%34% for the 2017 six months and 36% for the 2016 quarter and 30.6% for the 2015 quarter.six months. These rates differed from a federal statutory tax rate of 34% primarily due to:

·The domestic production activities deduction in both quarters, and the research and development credit that are items considered in ourtax credit incentives that serve to reduce the rate at which we pay federal income tax return that are not parttaxes in exchange for us conducting certain aspects of our income before taxes on our financial statements.business in a manner promoted by the Internal Revenue Code.

Offset by:

·Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·State income taxes included in income tax expense in our financial statements.

Our effective rate was higher in the 2016 quarter compared to the 2015 quarter primarily due to the research and development tax credit being lower in 2016 than 2015 and also the granting of only incentive stock options in 2016, for which we generally do not ever take a deduction on the tax return, as compared to the granting of only non-qualified stock options in 2015 for which we take a deduction on the tax return when the option is exercised.

Comparison of the Statement of Operations for the Nine Months Ended September 30, 2016 and 2015
  Nine Months Ended September 30,    
  2016  2015  $ Change 
  $ in thousands 
          
Total revenues $24,421  $22,390  $2,031 
Total cost of revenues  5,137   3,965   1,172 
Gross profit  19,284   18,425   859 
Operating expenses            
Sales and marketing  8,453   7,060   1,393 
General and administrative  5,083   4,629   454 
Research and development  1,727   1,832   (105)
Total operating expenses  15,263   13,521   1,742 
Income from operations  4,021   4,904   (883)
Other income (expense), net  88   51   37 
Income before income taxes  4,109   4,955   (846)
Income tax expense  1,348   1,585   (237)
Net income $2,761  $3,370  $(609)

In the discussions below, we refer to the nine months ended September 30, 2016, as the “2016 nine months” and the nine months ended September 30, 2015, as the “2015 nine months”. The percentage changes cited in our discussions are based on the 2016 nine month amounts compared to the 2015 nine month amounts.

The components of our revenues were as follows ($ in thousands):

  Nine Months Ended September 30, 
  2016  2015 
  $ in thousands 
   Amount  
% of Total
Revenue
   
Amount
  
% of Total
Revenue
 
         
Revenue by Type
            
Software licenses $8,565   35.1% $8,590   38.4%
Maintenance and support  13,843   56.7%  12,269   54.8%
Professional services  2,013   8.2%  1,531   6.8%
Total Revenue $24,421   100.0% $22,390   100.0%
                 
Revenue by Product
                
EFT Enterprise and Standard $22,678   92.9% $19,983   89.2%
Wide Area File Services  658   2.7%  764   3.4%
CuteFTP  480   2.0%  665   3.0%
Other  605   2.4%  978   4.4%
Total Revenue $24,421   100.0% $22,390   100.0%

Trends in Revenue by Type

Software Licenses - Software license revenue decreased 0.3%. Most of this change was driven by our sales of our EFT platform products and was a result of the following factors

·During the six months ended June 30, 2016, we reviewed how we had been allocating our product research and development resources across all of our products. We determined that we had been allocating resources to the development of our EFT platform at a level less than that necessary to allow our sales and marketing activities to continue to yield growth in license revenue from that product during the six months ended June 30, 2016. As a result, software license revenue decreased 9.5% for this period as compared to the six months ended June 30, 2015.

·Based on the review described above, we initiated changes that were in place throughout the 2016 quarter to enhance our focus on our EFT platform that is our flagship product and from which we earn a substantial portion of our revenue. While these changes initially prioritized attention to our product research and development activities, we identified corporate-wide synergies from a similar focus on how we were expending resources in our marketing and sales activities. Our enhanced attention to our EFT platform gained momentum across all departments resulting in our overall resources being more optimally used to translate sales leads into completed transactions and revenue for that product line. As a result, we realized 25.1% growth in revenue from our EFT platform perpetual license sales during the 2016 quarter which substantially offset the decrease in software license revenue for first six months of 2016 yielding the 0.3% decrease in software license revenue for the 2016 nine months.

·Revenue from delivery of our EFT platform through a cloud-based SaaS solution grew 39.3%. The dollar amount of this revenue is not yet material to our total revenue. We achieved this growth by promoting our ability to offer the features and functions of our EFT platform through a SaaS delivery method without materially impacting our perpetual license sales. We believe this flexibility allows us to address the full range of users, whether they prefer a SaaS solution or an on-premises solution, without negatively compromising our ability to earn revenue from both.
·We made an investment in early 2016 to enhance the talent level of our sales force. During the 2016 nine months, we began to realize the benefits of them completing their first full sales cycles of substance and converting our sales pipeline into revenue. These efforts, combined with the refocus on our EFT platform discussed above, allowed our sales and marketing teams to achieve greater efficiencies that led to increased revenue.

M&S Revenue – When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed products also purchase an M&S contract. In general and depending upon the level of M&S a customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to which the M&S relates.

M&S revenue increased 12.8% primarily as a result of ongoing license sales for EFT Enterprise and Standard that are almost always accompanied by an M&S contract and sustained high renewal rates of M&S contracts by customers who initially purchased these services in earlier periods. We believe these renewal rates result from our programs designed to provide high-quality and responsive M&S service to our customers.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. Ongoing license revenue provides a foundation for future recurring revenue as the purchasers of our licensed products continually renew M&S agreements to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue yielding sustainable M&S revenue as we continue to sell our enterprise software products in future periods.

Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

Professional Services Revenue - Professional services revenue increased 31.5% due to our sales and marketing programs designed to increase the frequency of sales of professional services and our enhanced focus on managing our queue of professional services projects so as to deliver our work product to our customers sooner and in-turn accelerate our ability to recognize revenue from these projects.

Trends in Revenue by Product

EFT Enterprise and Standard - We earn a substantial portion of our revenue from selling our EFT platform products and providing M&S and professional services related to those products. We believe these products present the best opportunity for increasing our revenue. Our software license, M&S and professional services revenue from our EFT platform increased 13.5% for the reasons discussed above under Trends in Revenue by Type.

WAFS, CuteFTP and Other - The total of license and M&S revenue from WAFS decreased 13.9%, from CuteFTP decreased 27.8% and from other products decreased 38.1%. Revenue from these products is less than 10% of our total revenue, and we earn no significant professional services revenue from these products. These decreases in revenue were a result of our primary focus being on the development, marketing and sales of our EFT platform products as discussed above under Solution Perspective and Trends.

Cost of Revenues.  These expenses are associated with the production, delivery and support of the products and services we sell. We believe it most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs are variable relative to revenue.

Cost of license revenue consists primarily of:

·Amortization of capitalized software development costs we incur when producing our software products. This amortization begins when a product is ready for general release to the public.
·Royalties we pay to use software developed by others for certain features of our products.
·Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions.


Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our employees and third parties we use to deliver these services.

Cost of software license revenue as a percent of software license revenue was 27% in the 2016 nine months compared to 19% in the 2015 nine months.  This increase were a result of our release of new software products and new versions of existing products in periods subsequent to the 2015 nine months and the commencement of amortizing the capitalized software development costs for those products. This additional expense amortization that began subsequent to the 2015 nine months increased cost of revenue in the 2016 nine months as compared to the 2015 nine months.  On an absolute dollar basis, cost of revenue for software licenses increased 39% during the 2016 quarter due to the factors cited above and due to higher software license revenue.

Cost of M&S revenue as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in absolute dollars increased by 8% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of a consistent application of our customer support delivery protocols and practices.

Cost of professional services revenue as a percent of that revenue was 84% in the 2016 nine months as compared to 82% in the 2015 nine months. This variation resulted from the varying scope and mix of the professional services we deliver that can change from period-to-period in response to the circumstances of the customer environments in which we are working. Varying customer requirements for our professional services, combined with our desire to ensure that we maintain our high standard of delivering quality, timely services, caused us to engage third-party service providers to a greater extent in the 2016 nine months compared to the 2015 nine months for which the cost is higher than the cost of using our own personnel. Cost of revenue for professional services in absolute dollars decreased 34% for the reasons discussed above.

Sales and Marketing.  We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those costs, particularly sales commissions, are variable relative to revenue. These expenses were 35% of total revenue for the 2016 nine months compared to 32% of total revenue for the 2015 nine months. In absolute dollars these expenses increased 20%. These variations were primarily due to:

·Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to competitive demands in the marketplace.
·Increasing marketing activities related to competitive intelligence and channel development.
·An increase in revenue which resulted in a higher absolute dollar amount of sales commissions paid to employees although the commission rate as a percent of sales did not change materially.

General and Administrative.  These expenses increased 10%. Our chief executive officer resigned during the 2016 nine months. The severance arrangement related to this resignation included a modification of certain stock options held by him to accelerate their vesting and to extend the period during which they can be exercised and also ongoing severance payments.  The stock option modification resulted in a one-time share-based compensation expense.  That expense and the ongoing severance payments and legal costs was the primary cause of the increase in this expense. Our legal fees also increased due to the matter discussed below in Part II. Other Information Item 1. Legal Proceedings.

Research and Development.  The overall profile of our research and development activities was as follows ($ in thousands):
  Nine Months Ended September 30, 
  2016  2015 
R&D expenditures capitalized $1,298  $1,613 
R&D expenditures expensed  1,727   1,832 
Total R&D expenditures (non-GAAP measurement) $3,025  $3,445 

Total research and development expenditures decreased 12.2% due to:

·Increased use of our employees as an internal resource to do this work in the 2016 nine months compared to the 2015 nine months when we relied more on the use of higher cost, third-party software developers.
·Enhancement of relationships with those third-party developers we continue to use by replacing legacy arrangements carrying higher costs with more cost effective and efficient arrangements.
·Shortages of qualified software engineers and qualified technical personnel that caused some of our open positions that arise during the normal course of business to take longer to fill.

Total resources expended for R&D set forth above as total R&D expenditures serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense and capitalized software development costs individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.

Other Income (Expense), Net.  The other expense (net) in both quarters consists primarily of interest income earned on long and short term investments.

Income Taxes.  Our effective tax rate was 32.8% for the 2016 nine months and 32.0% for the 2015 nine months. These rates differed from a federal statutory tax rate of 34% primarily due to:

·The domestic production activities deduction in both quarters, and the research and development credit in the 2016 nine months only, that are items considered in our federal income tax return that are not part of our income before taxes on our financial statements.

Offset by:

·Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·State income taxes included in income tax expense in our financial statements.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We have not utilized derivative financial instruments or derivative commodity instruments. We do not expect to employ these or other strategies to hedge market risk in the foreseeable future. We may invest our cash in money market funds which are subject to minimal credit and market risk. We believe that the interest rate risk and other relevant market risks associated with these financial instruments are immaterial.

During the three months ended September 30,2017 quarter and 2016 quarter, we earned approximately 17%12% and 8%, respectively, of our revenue from a single third party,third-party channel distributor who purchases products from us and resells them to their customers. During the three2017 six months ended September 30, 2015 there was no single customer that exceeded 10% of sales. During the nineand 2016 six months, ended September 30, 2016, and the nine months ended September 30, 2015, we earned approximately 14%5% and 10%11%, respectively, of our revenue from a single third party,the same third-party channel distributor who purchases products from us and resells them to their customers.distributor. Approximately 40%13% of our accounts receivable as of SeptemberJune 30, 2016,2017 were due from this customer and from one other customer, the latter of which did not constitute more than 10% of our revenue. Paymentdistributor. We have since received payment for substantially all such amounts has been received subsequent to that date.of these accounts receivable.

We earned approximately 17%26% and 22%25% of our revenue from customers outside the United States during the three months ended September 30, 2016,2017 quarter and the three months ended September 30, 2015 respectively. We earned approximately 22%2016 quarter, respectively, and 24% of our revenue from customers outsideand 26% for the United States during the nine2017 six months ended September 30,and 2016 and the ninesix months, ended September 30, 2015 respectively. We receive all revenue in U.S. dollars, so we have no material exchange rate risk with regard to theour sales. We charge Value Added Taxes to our non-business customers in the European Union. We remit these taxes periodically in pound sterling. The impact of this currency translation has not been material to our business.

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Item 4. Controls and Procedures

AsEvaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in reports filed under the end ofExchange Act is recorded, processed, summarized and reported within the period covered by this report,time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our President and Chief Executive Officer and our Chief Financial Officer, carried out anas appropriate, to allow timely decisions regarding required disclosure.

No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system of controls are met. No evaluation of controls can provide absolute assurance that the effectivenesssystem of GlobalSCAPE’s “disclosurecontrols has operated effectively in all cases.  Our disclosure controls and procedures” (as defined inprocedures are designed to provide reasonable assurance that the Securities Exchange Actobjectives of 1934 Rules 13a-15(e)disclosure controls and 15d-15(e))procedures are met.

Our management, including our President and Chief Executive Officer and our Interim Chief Financial Officer, evaluated our disclosure controls and procedures and concluded that theour disclosure controls and procedures were effective.not effective as of June 30, 2017 to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosures.

There were no changesMaterial Weaknesses

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be prevented or detected on a timely basis. In connection with our management’s assessment of our internal control over financial reporting, our management has identified the following deficiencies that constituted individually, or in the aggregate, material weaknesses in our internal controls over financial reporting as of June 30, 2017.

We had material weaknesses in our control environment and monitoring:

·We did not implement effective oversight of our finance and accounting processes (including organizational structure and reporting hierarchy), which impacted our ability to make appropriate decisions regarding revenue recognition.
·We did not effectively design and implement appropriate oversight controls over our period-end financial closing and reporting processes, and our review controls were not sufficient to ensure that errors regarding revenue recognition would be detected.
·We did not effectively monitor (review, evaluate and assess) the risks associated with key internal control activities that provide the revenue information contained in our financial statements.

We had material weaknesses related to internal control monitoring and activities to support the financial reporting process:

·We did not maintain effective controls over the invoicing process to ensure that proper supporting documentation was received prior to preparing invoices.
·We did not maintain effective controls over the revenue recognition process to ensure revenue was only recognized when all four criteria of our revenue recognition policy were met.


Changes in Internal Control Over Financial Reporting

With the exception of the remediation efforts described below, there has been no change in our internal control over financial reporting that occurred during the nine months ended September 30, 2016,quarterly period covered by this report and during the subsequent time period through the filing of this Form 10-Q that have materially affected, or areis reasonably likely to materially affect, our internal control over financial reporting.

We designed a remediation plan to strengthen our internal control over financial reporting and haven taken, and will continue to take, remediation steps to address the material weaknesses described above.  We also continue to take meaningful steps to enhance our disclosure controls and procedures and our internal controls over financial reporting.

Our remediation plan includes the following:

·Clearly defining and communicating the management-approved, standard terms and conditions that may be offered to customers during the sales process and requiring appropriate management approval of requested deviations from these standard terms and conditions before a sale is consummated with a customer and a sales invoice is created.
·Creating and implementing a policy clearly stating that all terms and conditions of agreements with customers are to be recorded in writing, communicated to finance and accounting personnel, and recorded in our permanent records prior to the creation of a sales invoice.
·Conducting periodic training sessions and briefings to communicate our policies and procedures regarding our standard terms and conditions that we offer to customers and how we document and communicate approved deviations from those standard terms and conditions.
·Enhancing the breadth and depth of the review by finance and accounting personnel of sales invoices and underlying supporting documentation to ensure that unusual items are identified and considered when determining revenue recognition.
·Establishing a total invoice dollar amount threshold over which finance and accounting personnel must examine all actual invoices and supporting documentation to confirm the purchase by the customer and the appropriate revenue recognition profile.
·Publishing guidelines that personnel can reference which set forth the requirements to be met for revenue to be recognized from a sale transaction and conducting periodic meetings with personnel to educate and remind them of these guidelines.

Our management is implementing and monitoring the effectiveness of these and other processes, procedures and controls and will make any further changes deemed appropriate. Our management believes the foregoing remedial efforts will effectively remediate the material weaknesses.  As the Company continues to evaluate and work to improve its internal control over financial reporting, our management may determine to take additional measures to address control deficiencies or determine to modify the remediation plan described above. If not remediated, these control deficiencies could result in further material misstatements to the Company’s consolidated financial statements.

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Part II. Other Information

Item 1. Legal Proceedings

GlobalSCAPE has been named as one of a number of defendantsThe information set forth under “Note 12 – Commitments and Contingencies – Legal and Regulatory Matters” to the condensed consolidated financial statements included in a patent infringement suit filed by Digital Reg of Texas, LLC in the United States District Court for the Eastern District of Texas. The complaint alleges that we infringed a patent that regulates access to digital content.  In a previous lawsuit this plaintiff brought asserting infringementPart I, Item 1 of this patent against Adobe Systems Inc., several of the claims of this patent were found to be invalid, a decision which Digital Reg appealed to the Federal Circuit.  The case against us was stayed until resolution of that appeal. On April 8, 2016, the Federal Circuit confirmed the prior finding that several of the claims of Digital Reg’s patent were invalid.  The stay has now been lifted in the suit against us and we have filed a Motion to Dismiss the case based on the findings of the Federal Circuit.  We are currently waiting on the court to rule on our Motion to Dismiss. While we are early in this process such that itForm 10-Q is not possible to reasonably determine the outcome of this lawsuit with any certainty, we believe any loss we could incur would be immaterial to our financial position and results of operations.  incorporated herein by reference.

Item 1A. Risk Factors.

In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our 20152016 Form 10-K10-K/A filed with the Securities and Exchange Commission on March 3, 2016.June 14, 2018. These risk factors could materially affect our business, financial condition or future results, but they are not the only risks facing GlobalSCAPE. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition, and/or operating results.

Item 6. Exhibits

(a)Exhibits
 31.1
   
 31.2
   
 32.1
   
 101Interactive Data File.
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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
    
   GLOBALSCAPE, INC.
    
November 10, 2016June 14, 2018 By: /s/ James W. Albrecht, Jr.Karen J. Young
Date  James W. Albrecht, Jr.Karen J. Young
   Interim Chief Financial Officer


 


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