UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 10-Q

 

 

(Mark One)

 

xQuarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended March 31,June 30, 2010

or

 

¨Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from            to            

Commission File Number: 1-11859

 

 

PEGASYSTEMS INC.

(Exact name of Registrant as specified in its charter)

 

 

 

Massachusetts 04-2787865

(State or other jurisdiction of

incorporation or organization)

 

(IRS Employer

Identification No.)

101 Main Street Cambridge, MA 02142-1590
(Address of principal executive offices) (Zip Code)

(617) 374-9600

(Registrant’s telephone number including area code)

 

 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).      Yes  ¨      No  ¨

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

 

    Large accelerated filer  ¨

 Accelerated filer  x Non-accelerated filer  ¨ Smaller reporting company  ¨
 

(Do not check if a smaller reporting company)

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ¨     No   x

There were 37,022,810approximately 37,120,066 shares of the Registrant’s common stock, $.01 par value per share, outstanding on April 12,July 30, 2010.

 

 


PEGASYSTEMS INC.

Index to Form 10-Q

 

    Page

Part I—Financial Information

 

Item 1.

 

Financial Statements:

 
 

Unaudited Condensed Consolidated Balance Sheets at March 31,as of June 30, 2010 and December 31, 2009

 3
 

Unaudited Condensed Consolidated Statements of IncomeOperations for the three and six months ended March 31,June 30, 2010 and 2009

 4
 

Unaudited Condensed Consolidated Statements of Cash Flows for the threesix months ended March 31,June 30, 2010 and 2009

 5
 

Notes to Unaudited Condensed Consolidated Financial Statements

 6

Item 2.

 

Management’s Discussion and Analysis of Financial Condition and Results of Operations

 1116

Item 3.

 

Quantitative and Qualitative Disclosures About Market Risk

 1928

Item 4.

 

Controls and Procedures

 2029

Part II—Other Information

Item 1A.

 

Risk Factors

 2029

Item 2.

 

Unregistered Sales of Equity Securities and Use of Proceeds

 2029

Item 6.

 

Exhibits

 2030

SIGNATURE

 2131

PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands)

 

  As of
March 31,
2010
  As of
December 31,
2009
  As of
June 30,
2010
  As of
December 31,
2009
ASSETSASSETSASSETS

Current assets:

        

Cash and cash equivalents

      $201,065      $63,857      $63,033      $63,857

Marketable securities

   1,000   138,796   11,008   138,796
            

Total cash, cash equivalents, and marketable securities

   202,065   202,653   74,041   202,653

Trade accounts receivable, net of allowance of $924 and $649

   42,333   39,396

Trade accounts receivable, net of allowance of $1,180 and $649

   65,910   39,396

Short-term license installments

   2,727   2,829   2,638   2,829

Deferred income taxes

   2,481   2,523   4,514   2,523

Income taxes receivable and other current assets

   9,792   8,840   16,000   8,840
            

Total current assets

   259,398   256,241   163,103   256,241

Long-term license installments, net

   2,685   2,976   2,394   2,976

Property and equipment, net

   10,013   8,931   11,265   8,931

Long-term deferred income taxes and other assets

   8,667   8,710   2,129   8,710

Intangible assets, net

   301   336   88,728   336

Goodwill

   2,391   2,391   50,976   2,391
            

Total assets

      $        283,455      $        279,585      $318,595      $279,585
            
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

        

Accounts payable

      $2,815   4,791      $5,483      $4,791

Accrued expenses

   11,452   6,748   23,338   6,748

Accrued compensation and related expenses

   12,253   23,280   18,839   23,280

Deferred revenue

   42,129   32,870   53,761   32,870
            

Total current liabilities

   68,649   67,689   101,421   67,689

Income taxes payable

   4,930   4,828   6,778   4,828

Other long-term liabilities

   1,776   1,849   7,462   1,849
            

Total liabilities

   75,355   74,366   115,661   74,366
            

Commitments and contingencies

    

Commitments and contingencies (Note 9)

    

Stockholders’ equity:

        

Preferred stock, 1,000 shares authorized; no shares issued and outstanding

            

Common stock and additional paid-in capital, 70,000 shares authorized; 37,025 shares and 36,818 shares issued and outstanding

   122,769   121,757

Retained earnings and accumulated other comprehensive income of $815 and $1,686

   85,331   83,462

Common stock and additional paid-in capital, 70,000 shares authorized; 37,113 shares and 36,818 shares issued and outstanding

   128,022   121,757

Retained earnings and accumulated other comprehensive (loss) income of $(302) and $1,686

   74,912   83,462
            

Total stockholders’ equity

   208,100   205,219   202,934   205,219
            

Total liabilities and stockholders’ equity

      $283,455      $279,585      $        318,595      $        279,585
            

See notes to unaudited condensed consolidated financial statements.

PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF INCOMEOPERATIONS

(in thousands, except per share amounts)

 

     
     Three Months Ended
June 30,
   Six Months Ended
June 30,
  Three Months Ended
March 31,
         2010                   2009                   2010                   2009        

Revenue:

   2010   2009           
      

Software license

      $        30,343      $        28,036 $ 28,200  $ 25,651  $ 58,543  $ 53,687

Maintenance

   15,086   11,948  20,388   12,171   35,474   24,119

Professional services

   29,655   22,383  33,658   26,056   63,313   48,439
                     

Total revenue

   75,084   62,367  82,246   63,878   157,330   126,245
                     

Cost of revenue:

               

Cost of software license

   31   31  1,109   31   1,140   62

Cost of maintenance

   1,937   1,437  2,715   1,457   4,652   2,894

Cost of professional services

   24,468   19,063  27,436   20,104   51,904   39,167
                     

Total cost of revenue

   26,436   20,531  31,260   21,592   57,696   42,123
                     

Gross profit

   48,648   41,836  50,986   42,286   99,634   84,122
                     

Operating expenses:

               

Selling and marketing

   21,893   15,436  29,896   16,659   51,789   32,095

Research and development

   11,626   9,119  14,010   9,149   25,636   18,268

General and administrative

   5,059   4,946  6,745   4,648   11,804   9,594

Acquisition-related costs

   1,508   -  3,395   -   4,903   -

Restructuring costs

  6,080   -   6,080   -
                     

Total operating expenses

   40,086   29,501  60,126   30,456   100,212   59,957
                     

Income from operations

   8,562   12,335

Foreign currency transaction loss

   (3,074)   (812)

(Loss) income from operations

  (9,140)   11,830   (578)   24,165

Foreign currency transaction (loss) gain

  (2,542)   2,923   (5,616)   2,111

Interest income, net

   513   802  119   881   632   1,683

Installment receivable interest income

   52   75  52   75   104   150

Other income, net

   241   10  1   7   242   17
                     

Income before provision for income taxes

   6,294   12,410

Provision for income taxes

   2,443   3,768

(Loss) income before (benefit) provision for income taxes

  (11,510)   15,716   (5,216)   28,126

(Benefit) provision for income taxes

  (3,322)   4,475   (879)   8,243
                     

Net income

      $3,851      $8,642

Net (loss) income

 $ (8,188)  $ 11,241  $ (4,337)  $ 19,883
                     

Earnings per share

    

Net (loss) earnings per share:

           

Basic

      $0.10      $0.24 $ (0.22)  $ 0.31  $ (0.12)  $ 0.56
                     

Diluted

      $0.10      $0.23 $ (0.22)  $ 0.30  $ (0.12)  $ 0.53
      
               

Weighted-average number of common shares outstanding

               

Basic

   36,873   35,670  37,054   35,965   36,966   35,818

Diluted

   38,702   37,421  37,054   37,995   36,966   37,708

Cash dividends declared per share

      $0.03      $0.03 $ 0.03  $ 0.03  $ 0.06  $ 0.06
               
      

See notes to unaudited condensed consolidated financial statements.

PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

 

 Three Months Ended
March  31,
   Six Months Ended
June 30,
 2010 2009               2010                             2009             

Operating activities:

           

Net income

     $ 3,851     $ 8,642

Adjustment to reconcile net income to cash provided by operating activities:

    

Net (loss) income

  $ (4,337)   $ 19,883

Adjustment to reconcile net (loss) income to cash (used in) provided by operating activities:

       

Excess tax benefits from exercise or vesting of equity awards

  (3,906)  (2,188)   (5,529)    (10,068)

Deferred income taxes

  123  (625)   (321)    (783)

Depreciation, amortization and other non-cash items

  885  609   3,727    1,259

Amortization of investments and realized gain on sale of investments

  658  943   666    1,918

Stock-based compensation expense

  1,446  1,698   3,632    2,558

Foreign currency transaction loss

   4,011    -

Change in operating assets and liabilities:

           

Trade accounts receivable

  (2,937)  (3,195)   (12,529)    10,424

License installments

  393  323   773    3,188

Other current assets

  (1,002)  196

Income taxes receivable and other current assets

   395    (283)

Accounts payable and accrued expenses

  (3,992)  (4,691)   2,970    (2,697)

Deferred revenue

  9,259  12,029   6,025    3,883

Other long-term assets and liabilities

  46  110   (5,801)    150
             

Cash provided by operating activities

  4,824  13,851

Cash (used in) provided by operating activities

   (6,318)    29,432
             

Investing activities:

           

Purchase of marketable securities

  (49,005)  (12,593)

Purchases of marketable securities

   (61,156)    (29,535)

Matured and called marketable securities

  25,280  7,975   26,280    18,535

Sale of marketable securities

  160,372     162,242    -

Contingent consideration paid for an acquisition in 2008

  (250)  

Payments for 2010 acquisition, net of cash acquired

   (108,991)    -

Payments for 2008 acquisition

   (250)    -

Investment in property and equipment

  (1,926)  (1,160)   (3,497)    (1,789)
             

Cash provided by (used in) investing activities

  134,471  (5,778)   14,628    (12,789)
             

Financing activities:

           

Issuance of common stock for share-based compensation plans

  630  551   1,198    3,042

Excess tax benefits from exercise or vesting of equity awards

  3,906  2,188   5,529    10,068

Dividend payments to shareholders

  (1,105)  (1,080)   (2,216)    (2,155)

Common stock repurchases for tax withholdings for net settlement of equity awards

  (3,410)  (1,513)   (4,212)    (5,606)

Common stock repurchases under share repurchase programs

  (1,621)  (6,283)

Repurchase of common stock

   (3,330)    (9,202)
             

Cash used in financing activities

  (1,600)  (6,137)   (3,031)    (3,853)
             

Effect of exchange rate on cash and cash equivalents

  (487)  (224)   (6,103)    919
             

Net increase in cash and cash equivalents

  137,208  1,712

Net (decrease) increase in cash and cash equivalents

   (824)    13,709

Cash and cash equivalents, beginning of period

  63,857  36,087   63,857    36,087
             

Cash and cash equivalents, end of period

 $         201,065 $         37,799  $ 63,033   $ 49,796
             

See notes to unaudited condensed consolidated financial statements.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

 

1.ACCOUNTING POLICIES

Basis of Presentation

The Company has prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America (“U.S.”) for complete financial statements and should be read in conjunction with the Company’s audited financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2009.

In the opinion of management, the Company has prepared the accompanying unaudited condensed consolidated financial statements on the same basis as its audited financial statements, and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented. The operating results for the interim periods presented are not necessarily indicative of the results expected for the full year 2010.

Correction of Statement of Cash Flow

After the issuance of our March 31, 2010 interim financial statements, management identified an error in the presentation of currency transaction losses on foreign currency denominated cash and cash equivalents within the statement of cash flows. These losses should have been presented as a reconciling item within cash flows from operating activities and included within theEffect of exchange rate on cash and cash equivalents in the statement of cash flows. The impact of the applicable line items within the condensed consolidated statement of cash flows for the three months ended March 31, 2010 is as follows:

   

Three Months Ended

March 31, 2010

  (in thousands)          As Reported                 As Corrected        

 Foreign currency transaction loss

  $- $2,263              

 Cash provided by operations

  $4,824 $7,087              

 Effect of exchange rate on cash and cash equivalents

  $(487) $(2,750)              

The effect of the presentation error has no impact on the reported cash and cash equivalents, total changes in cash flows for the period, the condensed consolidated statement of operations or condensed consolidated balance sheet. This matter did not have a material impact on the 2009, 2008, or 2007 consolidated financial statements, or any interim period within those years.

As the Company has concluded that these adjustments are immaterial to the March 31, 2010 interim financial statements, these adjustments will be prospectively reflected in applicable condensed consolidated statement of cash flows reported in the Company’s Form 10-Q for the quarter ended March 31, 2011.

Acquisition-related costs

Acquisition-related costs are expensed as incurred and include costs to effect an impending or completed acquisition and direct and incremental costs associated with an acquisition. During the first quartersix months of 2010, acquisition-related costs were primarily legal and advisory fees, finder’slegal, tax consulting and valuation fees and due diligence costs associated with ourthe Company’s acquisition of Chordiant Software, Inc. (“Chordiant”).Chordiant. See Note 11 “Subsequent Event”5 “Acquisition, Goodwill and Intangibles” for further discussion of the acquisition.

Restructuring costs

Restructuring costs include severance and related benefit costs for the reduction of personnel during the second quarter of 2010 related to the Chordiant acquisition. See Note 8 “Accrued Restructuring Costs” for further detail.

2.FAIR VALUE MEASUREMENTS

Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determinedparticipants based on assumptions that market participants would use in pricing an asset or liability. As a basis for consideringclassifying such assumptions, a three-tier value hierarchy, which prioritizes the inputs used in measuring fair value, was established as follows: (Level 1) observable inputs such as quoted prices in active markets for identical assets or liabilities; (Level 2) inputs other than the quoted prices in active markets that are observable either directly or indirectly; and (Level 3) unobservable inputs in which there is little or no market data, which requires the Company to develop its own assumptions. This hierarchy requires the Company to use observable market data, when available, and to minimize the use of unobservable inputs when determining fair value. On a recurring basis, the Company measures certain financial assets at fair value, consisting of the Company’sits marketable securities and cash equivalents.

The fair value hierarchy of the Company’s cash equivalents and marketable securities at fair value isand classifies them as follows:

 

     Fair Value Measurements at Reporting
Date Using
     Fair Value Measurements at  Reporting
Date Using
(in thousands)  March 31, 2010  Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
  Significant
Other
Observable
Inputs
(Level 2)
    June 30, 2010    Quoted Prices
in Active
Markets for
        Identical Assets        
(Level 1)
  Significant
Other
         Observable        
Inputs

(Level 2)

Cash equivalents

  $        166,591  $                166,591  $                —  $7,564  $7,564  $
                  

Marketable securities:

            

Municipal bonds

  $1,000  $1,000  $  $2,152  $2,152  $

Government sponsored enterprise bonds

   7,793   7,793   

Corporate bonds

   1,063   1,063   
                  

Total marketable securities:

  $1,000  $1,000  $

Total marketable securities

  $11,008  $11,008  $
                  
     Fair Value Measurements at  Reporting
Date Using
(in thousands)  December 31,
2009
  Quoted Prices
in Active
Markets for
Identical Assets

(Level 1)
  Significant
Other
Observable
Inputs
(Level 2)

Cash equivalents

  $9,880  $9,880  $
         

Marketable securities:

      

Municipal bonds

  $112,723  $27,152  $85,571

Government sponsored enterprise bonds

   19,560      19,560

Corporate bonds

   6,513   6,513   —  
         

Total marketable securities

  $138,796  $33,665  $105,131
         

      Fair Value Measurements at Reporting
Date Using
(in thousands)  December 31,
2009
  Quoted Prices
in Active
Markets for
Identical Assets

(Level 1)
  Significant
Other
Observable
Inputs
(Level 2)

Cash equivalents

  $9,880  $9,880  $
            

Marketable securities:

      

Municipal bonds

  $112,723  $            27,152  $85,571

Government sponsored enterprise bonds

   19,560      19,560

Corporate bonds

   6,513   6,513   
            

Total marketable securities:

  $        138,796  $33,665  $        105,131
            

3.TRADE ACCOUNTS RECEIVABLE, NET OF ALLOWANCES

Unbilled trade accounts receivable relate to services earned under time and material arrangements, maintenance and license arrangements that had not been invoiced as of March 31,June 30, 2010 and December 31, 2009, respectively.

 

(in thousands)  As of
March 31,
2010
  As of
December 31,
2009
  As of
    June 30,    
2010
  As of
    December 31,    
2009

Trade accounts receivable

  $        31,993  $        32,042  $50,613  $32,042

Unbilled accounts receivable

   11,264   8,003   16,477   8,003
            

Total accounts receivable

   43,257   40,045   67,090   40,045
            

Allowance for sales credit memos

   (831)   (541)   (998)   (541)

Allowance for doubtful accounts

   (93)   (108)   (182)   (108)
            

Total allowances

   (924)   (649)   (1,180)   (649)
            
  $42,333  $39,396  $65,910  $39,396
            

4. INCOME TAXES RECEIVABLE AND OTHER CURRENT ASSETS

    
(in thousands)  As of
June 30,
2010
  As of
December 31,
2009

Income tax receivable

  $11,697  $5,046

Interest receivable

   59   1,664

Prepaid expenses

   2,306   1,092

Reimbursable expenses

   791   424

Sales tax receivable

   1,147   614
      
  $    16,000  $        8,840
      

 

4.5.ACQUISITION, GOODWILL, AND INTANGIBLES

Chordiant Acquisition

On April 21, 2010, the Company acquired all of the outstanding shares of common stock of Chordiant, a leading provider of customer relationship management (“CRM”) software and services with a focus on improving customer experiences through decision technology. The aggregate purchase price for Chordiant was approximately $160.3 million consisting of $156.8 million in cash and stock options with a fair value of $3.5 million. The Company issued approximately 241,000 stock options as replacement of outstanding Chordiant stock options at the date of the closing. The majority of the fair value of these stock options was recorded as purchase price based on the portion of the awards related to pre-combination services. The compensation expense associated with the portion of the replacement awards related to post-combination services totaled $0.2 million and will be recognized as compensation expense over the remaining service period. As of June 30, 2010, the Company incurred direct incremental expenses associated with the transaction of $4.9 million.

The Company believes the acquisition will expand its global customer base and provide complementary solutions. Chordiant clients will be able to incorporate Pegasystems process automation to enhance their experience in their existing call center and marketing solutions. Pegasystems’ clients will benefit from Chordiant’s decision management solutions and extensive CRM assets. In addition, the Company believes the combination of the two companies will expand the partner network and provide incremental business opportunity growth.

The operations of Chordiant are included in our operating results from the date of acquisition. For the three and six months ended June 30, 2010, $7.8 million of revenue was directly attributable to Chordiant operations. Due to the rapid integration of the sales force and operations of Chordiant, it will become increasingly difficult to separately identify revenue from arrangements attributable to Chordiant.

The valuation of the acquired intangible assets and assumed liabilities is preliminary. The Company is currently in the process of investigating the facts and circumstances existing as of the acquisition date in order to finalize its valuation and establish the related tax basis. As a result of the preliminary purchase price allocation, the Company recognized approximately $48.6 million of goodwill, which is primarily due to the expected synergies of the combined entities and the workforce in place. The goodwill created by the transaction is nondeductible for tax purposes. A summary of the preliminary purchase price allocation for the acquisition of Chordiant is as follows:

(in thousands)      

Total purchase consideration:

    

Cash

  $            156,832   

Stock options

   3,519   
      

Total purchase consideration

  $160,351   
      
    

Allocation of the purchase consideration:

    

Cash

  $47,604   

Accounts receivable, net of allowances

   14,231   

Other assets

   2,661   

Property, plant, and equipment

   753   

Identifiable intangible assets

   90,400   

Goodwill

   48,585   

Accounts payable

   (5,303)  

Accrued liabilities

   (10,478)  

Deferred revenue

   (17,863)  

Deferred tax liabilities, net

   (6,665)  

Other long-term liabilities

   (3,574)  
      

Net assets acquired

  $160,351  
      
    

The valuation of the assumed deferred maintenance revenue liability was based on the Company’s contractual commitment to provide post-contract customer support to Chordiant customers. The fair value of this assumed liability was based on the cost plus a reasonable margin to fulfill these service obligations. The majority of the deferred revenue is expected to be recognized in the next 12 months. The valuation of the acquired intangible assets is inherently subjective and relies on significant unobservable inputs. The valuation assumptions take into consideration the Company’s estimates of contract renewal, technology attrition and revenue growth projections. The preliminary allocations of the purchase price consideration to tangible and intangible assets acquired were based on our estimates and assumptions that are still subject to change.

The preliminary values for specifically identifiable intangible assets, by major asset class, are as follows:

(in thousands)     

Weighted-average
amortization
period

(in years)

Customer related intangible assets

  $            45,729      9

Technology

   44,421      9

Trade name

   250      1
      
  $90,400      8.4
      

Pro forma Information

The following unaudited pro forma financial information presents the combined results of operations of the Company and Chordiant as if the acquisition had occurred on January 1, 2010 and 2009, respectively, after giving effect to certain pro forma adjustments. The pro forma adjustments reflected herein include only those adjustments that are directly attributable to the Chordiant acquisition, factually determinable, and expected to have a continuing impact on the Company. These pro forma adjustments include a reduction of historical Chordiant revenue for fair value adjustments related to acquired deferred revenue and deferred costs, a net increase in amortization expense to eliminate historical amortization of Chordiant intangible assets and to record amortization expense for the $90.4 million of acquired identifiable intangibles, and a decrease in interest income as a result of the cash paid for the acquisition. The unaudited pro forma financial information does not reflect any adjustments for anticipated synergies resulting from the acquisition and is not necessarily indicative of the operating results that would have actually occurred had the transaction been consummated as of January 1, 2010 and 2009, respectively. The preliminary allocations of the purchase price consideration to tangible and intangible assets acquired and liabilities assumed herein were based upon preliminary valuations and our estimates and assumptions are still subject to change.

   Pro Forma
Three Months Ended
June 30,
  Pro Forma
Six Months Ended
June 30,
   

 

2010

  2009  2010  2009

Revenue

  $85,524  $    80,545  $  234,087  $  156,704

Net (loss) income

       (16,858)   7,184   (11,632)   8,256

Net (loss) income per basic share

  $(0.45)  $0.20  $(0.31)  $0.23
                

Net (loss) income per diluted share

  $(0.45)  $0.19  $(0.31)  $0.22
                

Goodwill and Intangibles

The Company operates in one operating segment. The following table presents the change in the carrying amount of goodwill:

(in thousands)  As of
June 30,
2010

Beginning balance as of January 1,

  $2,391

Goodwill acquired during the period

   48,585
    
  $    50,976
    

Amortized intangible assets consist of the following:

(in thousands)  Cost    Accumulated  
  Amortization  
      Net Book    
Value

As of June 30, 2010

     

Customer relationships

  $    45,729  $(847 $    44,882

Technology

   44,421   (1,048  43,373

Trade name

   250   (42  208

Technology designs

   490   (279  211

Non-compete agreements

   100   (46  54

Intellectual property

   1,400   (1,400  —  
            

Total

  $92,390  $(3,662 $88,728
            

As of December 31, 2009

     

Technology designs

  $490  $(218 $272

Non-compete agreements

   100   (36  64

Intellectual property

   1,400   (1,400  —  
            

Total

  $1,990  $    (1,654 $336
            

Amortization expense for all of the acquired intangibles was approximately $2.0 million during both the second quarter and first six months of 2010, of which approximately $1.1 million was included in cost of software licenses and approximately $0.9 million was included in operating expenses. Amortization expense was de minimis in 2009.

  

(in thousands)

As of June 30,            

  Future estimated
amortization
expense
 

    Remainder of 2010

  $5,810
 

    2011

   11,453
 

    2012

   11,370
 

    2013

   11,370
 

    2014

   9,746
 

    2015 and thereafter

   38,714
     
   $        88,463
     

6.ACCRUED EXPENSES

 

(in thousands)  As of
March 31,
2010
  As of
December 31,
2009
  As of
    June 30,    
2010
  As of
December 31,
2009

Accrued restructuring

  $3,904  $-

Accrued professional services partners fees

  $1,450  $1,055   2,491   1,055

Accrued other taxes

   1,338   1,289   2,080   1,289

Dividends payable

   1,111   1,105   1,114   1,105

Accrued employee reimbursable expenses

   1,124   799   1,849   799

Accrued acquisition-related costs

   1,102   -   451   -

Accrued self-insurance health and dental claims

   869   -   1,549   -

Accrued litigation judgment

   1,426   -

Accrued professional fees

   1,308   389

Accrued short-term deferred rent

   465   422   1,027   422

Accrued property and equipment

   438   -

Repurchases of common stock unsettled

   75   136   100   136

Accrued other

   3,480   1,942   6,039   1,553
            
  $        11,452  $        6,748  $23,338  $6,748
            

7. DEFERRED REVENUE

    
(in thousands)  As of
    June 30,    
2010
  As of
December 31,
2009

Software license

  $5,442  $4,413

Maintenance

   44,324   22,039

Professional services and other

   3,995   6,418
      
  $      53,761  $      32,870
      

The increase in deferred maintenance revenue is primarily due to our acquisition of Chordiant. See Note 5 “Acquisition, Goodwill, and Intangibles” for further discussion of the acquired assets and assumed liabilities from the acquisition.

5.8.DEFERRED REVENUEACCRUED RESTRUCTURING COSTS

During the second quarter of 2010, in connection with the Company’s integration plan of Chordiant, the Company recorded $6.1 million of severance and related benefit costs for the reduction of approximately 50 personnel in redundant roles, primarily in general and administrative functions. These restructuring costs are all cash obligations of which approximately $3.9 million is expected to be paid in the next 12 months and the remaining $1.1 million by the end of the second quarter of 2012. The Company expects to incur an additional $0.4 million in severance costs during the third quarter of 2010. In connection with the Company’s evaluation of its combined facilities, the Company approved a plan to eliminate one redundant facility. As a result, the Company expects to incur approximately $1.3 million in restructuring expenses by the end of 2010, representing future lease payments and demising costs, net of estimated sublease income and costs for this identified facility. These exit costs will be recognized when the Company ceases to use the leased facility, which is expected to occur by the end of 2010.

(in thousands)  As of
March 31,
2010
  As of
December 31,
2009

Software license

  $5,836  $4,413

Maintenance

   31,685   22,039

Professional services and other

   4,608   6,418
        
  $        42,129  $        32,870
        

A summary of the restructuring activity during the second quarter of 2010 is as follows:

  (in thousands)    Personnel   
 

Balance as of April 1, 2010

  $-  
 

    Restructuring costs

   6,080  
 

    Cash payments

   (1,118
      
 

Balance as of June 30, 2010

  $  4,962  
      
 (in thousands)  

 

As of
June 30,
2010

 
 

Reported as:

  
 

Accrued expenses

  $3,904  
 

Other long-term liabilities

   1,058  
      
   $4,962  
      

 

6.9.COMPREHENSIVE INCOMECOMMITMENTS AND CONTINGENCIES

The Company’s principal administrative, sales, marketing, support, and research and development operations are located in a leased facility in Cambridge, Massachusetts. The lease for this facility expires in 2013, subject to the Company’s option to extend for two additional five-year periods. The Company also leases space for its other offices under non-cancelable operating leases that expire on various dates through 2014.

As of June 30, 2010, the Company’s future minimum rental payments required under operating leases with non-cancelable terms in excess of one year were as follows:

(in thousands)

As of June 30,        

  Net
  Operating  
Leases

        Remainder of 2010

  $3,962

        2011

   7,856

        2012

   7,691

        2013

   3,979

        2014

   265
    
  $    23,753
    

As of June 30, 2010, the Company did not have any additional unconditional purchase obligations.

In connection with the acquisition of Chordiant, the Company assumed an agreement with Ness Technologies Inc., Ness USA, Inc. and Ness Technologies India, Ltd. (collectively, “Ness”) that expires December 31, 2011. Pursuant to this agreement, Ness provides technical product support, sustaining engineering function, product testing services, product development services and other identified technical and consulting services to customers acquired from Chordiant. If the Company terminates the Ness agreement for convenience, it may be required to pay a termination fee of approximately $0.4 million.

Yue vs. Chordiant Software, Inc.

On January 2, 2008, Chordiant and certain of its officers and one other employee were named in a complaint filed in the United States District Court for the Northern District of California (the “Court”) by Dongxiao Yue under the caption Dongxiao Yue (“Plaintiff”) v. Chordiant Software, Inc. et al. Case No. CV 08-0019 (N.D. Cal.). The complaint alleged that the Company’s Marketing Director (“CMD”) software product infringed copyrights in certain software marketed by Netbula LLC. On May 14, 2010, a jury awarded the Plaintiff approximately $1.4 million, which was accrued in the assumed Chordiant liabilities and included in accrued expenses in the consolidated balance sheet as of June 30, 2010. This judgment was approved by the Court on August 3, 2010, following the conclusion of various post-trial motions filed by the parties. The Company has not yet determined whether it will file an appeal in this matter.

10.  COMPREHENSIVE (LOSS) INCOME

Comprehensive (loss) income includes the Company’s net (loss) income plus the results of certain stockholders’ equity changes not reflected in the unaudited condensed consolidated statements of income.operations. The components of comprehensive (loss) income are as follows:

 

  Three Months Ended
March  31,
(in thousands)  2010  2009      Three Months Ended    
June 30,
     Six Months Ended    
June  30,

Net income

  $        3,851  $        8,642

Other comprehensive income:

    
  

 

    2010    

     2009         2010         2009    

Net (loss) income

   $    (8,188  $    11,241    $    (4,337  $    19,883

Other comprehensive (loss) income:

     

Unrealized gain (loss) on securities, net of tax

   (539)   421   (3)  (401  (541  20

Foreign currency translation adjustments

   (332)   (110)   (1,114  1,011    (1,447  901
                  

Comprehensive income

  $2,980  $8,953

Comprehensive (loss) income

   $    (9,305  $    11,851    $    (6,325  $    20,804
                  

11.  STOCK-BASED COMPENSATION

7.STOCK-BASED COMPENSATION

For the second quarter and first quartersix months of 2010 and 2009, stock-based compensation expense was reflected in the Company’s unaudited condensed consolidated statements of incomeoperations as follows:

 

  Three Months Ended
March  31,
      Three Months Ended    
June 30,
       Six Months Ended    
June 30,
(in thousands)  2010  2009      2010     2009       2010             2009    
            

Cost of revenue

  $398   $506 

Cost of services

  $483  $ 128   $881    $634

Operating expenses

       1,048        1,192    1,703   732    2,751     1,924
                      

Total stock-based compensation before tax

   1,446    1,698    $    2,186  $   860   $      3,632    $    2,558

Income tax benefit

   (491)   (584)   (578)   (155)    (1,091)     (739)

During the first quartersix months of 2010, the Company issued approximately 251,000395,000 shares to its employees under the Company’s share-based compensation plans.

During the first quarter of 2010, the Company granted Additional options to purchase approximately 46,000 restricted stock units (“RSUs”)241,000 shares were issued as replacement awards in connection with the election by employees to receive 50%acquisition of their 2010 target incentiveChordiant. The compensation under the Company’s Corporate Incentive Compensation Plan (the “CICP”) in the form of RSUs instead of cash. The total stock-based compensation of approximately $1.6 millionexpense associated with this RSU grantthe portion of the replacement awards related to post-combination services totaled $0.2 million and will be recognized as compensation expense, in accordance with the accelerated recognition model over one year.the remaining service period.

As of March 31,June 30, 2010, the Company had approximately $7.8$7.1 million of unrecognized stock-based compensation expense related to all unvested RSUs and unvested stock options that is expected to be recognized over a weighted-average period of 2.12 years.

8.EARNINGS PER SHARE

12.  NET (LOSS) EARNINGS PER SHARE

Basic (loss) earnings per share is computed using the weighted-average number of common shares outstanding during the period. Diluted earnings per share is computed using the weighted-average number of common shares outstanding during the period, plus the dilutive effect of outstanding options, RSUs, and warrants, using the treasury stock method and the average market price of our common stock during the applicable period. Certain shares related to some of our outstanding stock options and RSUs were excluded from the computation of diluted earnings per share because they were antidilutive in the periods presented, but could be dilutive in the future.

 

  Three Months Ended
March  31,
      Three Months Ended    
June 30,
      Six Months Ended    
June  30,
(in thousands, except per share amounts)  2010  2009      2010          2009          2010          2009    
Basic            

Net income

  $3,851  $8,642

Net (loss) income

  $     (8,188)  $      11,241  $     (4,337)  $      19,883
                  

Weighted-average common shares outstanding

               36,873               35,670   37,054   35,965   36,966   35,818
                  

Earnings per share, basic

  $0.10  $0.24

Net (loss) earnings per share, basic

  $(0.22)  $0.31  $(0.12)  $0.56
                  
        
Diluted            

Net income

  $3,851  $8,642

Net (loss) income

  $(8,188)  $11,241  $(4,337)  $19,883
                  

Weighted-average common shares outstanding, basic

   36,873   35,670   37,054   35,965   36,966   35,818

Weighted-average effect of dilutive securities:

            

Stock options

   1,624   1,592   -   1,851   -   1,721

RSUs

   202   149   -   169   -   159

Warrants

   3   10   -   10   -   10
                  

Effect of assumed exercise of stock options, warrants and RSUs

   1,829   1,751   -   2,030   -   1,890
                  

Weighted-average common shares outstanding, diluted

   38,702   37,421   37,054   37,995   36,966   37,708
                  

Earnings per share, diluted

  $0.10   0.23
      

Net (loss) earnings per share, diluted

  $(0.22)  $0.30  $(0.12)  $0.53
            

Outstanding options and RSUs excluded as impact would be antidilutive

   157   1,183   2,960   51   3,041   617

13.  INCOME TAXES

9.INCOME TAXES

The Company accounts for income taxes at each interim period using its estimated annual effective tax rate. The provision for income taxes represents current and future amounts owed for federal, state, and foreign taxes.

During the second quarter and first quartersix months of 2010, and 2009, wethe Company recorded provisionsa benefit of $2.4$3.3 million and $3.8$0.9 million, respectively, on a pre-tax loss of $11.5 million and $5.2 million, respectively, which resulted in an effective tax rate of 38.8%28.9% and 30.4%16.9%, respectively.

The increase in our effective tax rate for the first quarter of 2010 compared to the first quarter of 2009 was due to the geographic mix of income expected to be earned in higher tax jurisdictions in 2010 and the recording ofCompany recorded a discrete item related to the nondeductible portion of acquisition-related costs incurred in the second quarter and first quartersix months of 2010 associated with the Chordiant acquisition, which reduced the tax benefit for the second quarter and first six months of 2010 by 2.9% and 13.5%, respectively.

The Company is in the process of evaluating its tax position related to the assets acquired and liabilities assumed from the Chordiant acquisition. These nondeductible acquisition-related costs accounted for 5.5%The valuation of the assets acquired and liabilities assumed, including the measurement of the acquired net operating losses (“NOLs”), is preliminary and is subject to change until the Company has gathered all of the relevant factors that existed at the acquisition date. We are finalizing the determination of the acquired tax basis and measurement of valuation allowances and uncertain tax positions. There were no significant changes in our first quarter 2010uncertain tax rate.positions other than what may arise from the Chordiant acquisition since December 31, 2009.

Our effective tax rate during the second quarter and first quartersix months of 2009 was below the statutory federal income tax rate primarily due to the investment in tax-exempt municipal bonds and the benefit from the SEZ India tax holiday.

10.14.  GEOGRAPHIC INFORMATION AND MAJOR CUSTOMERS

The Company operates in one operating segment—rules-based Business Process Management (“BPM”) software. The Company derives substantially all of its revenue from the sale and support of one group of similar products and services. Substantially all of the Company’s assets are located within the U.S. The Company derived its revenue from the following geographic areas (sales outside the U.S. are principally through export from the U.S.):

 

  Three Months Ended
March 31,
               Three Months Ended            
June 30,
                Six Months Ended            
June 30,
(Dollars in thousands)  2010 2009       2010            2009            2010            2009    

U.S.

  $48,026  64 $39,767  64   $      49,254    60      $      41,709    65      $97,279    62      $81,476    65 

United Kingdom

   10,705  14  9,863  16   12,156    15      10,944    17      22,862    14      20,807    16 

Europe, other

   13,045  17  10,171  16   8,345    10      8,020    13      21,389    14      18,191    14 

Other

   3,308  5  2,566  4   12,491    15      3,205    5      15,800    10      5,771    5 
                                                       
  $    75,084  100 $    62,367  100   $82,246        100      $63,878        100      $  157,330        100      $  126,245        100 
                                                       

There were no customers accounting for more than 10% of the Company’s trade receivables, net of allowances.total revenue. The following table summarizes the Company’s concentration of credit risk associated with customers accounting for 10% or more than 10% of the Company’s total revenueoutstanding trade receivables, and short and long-term license installments:

 

  Three Months Ended
March 31,
  As of
    June 30,    
 As of
      December 31,  
 
(Dollars in thousands)  2010  2009      2010         2009     

Total Revenue

    $    75,084    $    62,367  

Trade receivables

 $ 65,910     $39,396  

Customer A

        7,631  12.2  14.4  

Long and short-term license installments

 $ 5,032     $5,805  

Customer B

  49.1  42.7

Customer C

  17.9  20.5

Customer D

  15.5  16.8
   As of
March 31,
  As of
December 31,
   
(Dollars in thousands)  2010  2009  

Long and short-term license installments

  $5,412   $5,805   

Customer B

  46.2 42.7 

Customer C

  19.4 20.5 

Customer D

  16.5 16.8 

Customer E

  11.3 12.7 

11.    SUBSEQUENT EVENT

On April 21, 2010, the Company acquired Chordiant, a leading provider of customer relationship management (“CRM”) software and services. The purchase price for Chordiant was approximately $109 million in cash, net of approximately $47.8 million of cash acquired. In addition, the Company issued approximately 236,000 stock options in exchange for outstanding Chordiant stock options at the date of the closing. The majority of the fair value of these stock options will be recorded as additional purchase price. The remaining fair value of these stock options will be recognized as stock-based compensation expense over the requisite service period. The Company is in the process of preparing an allocation of the purchase price to the fair value of assets acquired and liabilities assumed, but currently expects that a substantial portion of the Chordiant purchase price will ultimately be allocated to intangible assets, and that such assets are likely to include acquired core technology, customer related assets and goodwill. As of March 31, 2010, the Company incurred direct incremental expenses associated with the transaction of $1.5 million and expects to incur an additional $2.2 million.

The Company believes the acquisition will expand its global customer base and provide complementary solutions. Chordiant clients will be able to incorporate Pegasystems process automation to enhance their experience in their existing foundation and marketing solutions. Pegasystems’ clients will benefit from Chordiant’s decision management solutions and extensive CRM assets. In addition, the Company believes the combination of the two companies will expand the partner network and provide incremental business opportunity growth.

Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements

This Quarterly Report on Form 10-Q contains or incorporates forward-looking statements within the meaning of section 27A of the Securities Act of 1933 and section 21E of the Securities Exchange Act of 1934. These forward-looking statements are based on current expectations, estimates, forecasts and projections about the industry and markets in which we operate and management’s beliefs and assumptions. In addition, other written or oral statements that constitute forward-looking statements may be made by us or on our behalf. Words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “could,” “estimate,” “may,” “target,” “project,” or variations of such words and similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict.

We encourage you to carefully review the risk factors we have identified in Item 1A of Part I of our Annual Report on Form 10-K for the year ended December 31, 2009. We believe these risk factors, among other factors could cause our actual results to differ materially from the forward-looking statements we make. We do not intend to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise.

Our products and services

We develop and license rules-based BPM software and provide professional services, maintenance, and training related to our software. We focus our sales efforts on target accounts, which are companies or divisions within companies, and are typically large organizations that are among the leaders in their industry. Our strategy is to sell initial licenses to these target accounts that are focused on a specific purpose or area of operations, rather than selling large enterprise licenses. This strategy allows our customers to quickly realize business value from our software and limits their initial investment. Once a customer has realized this initial value, we work with the customer to identify opportunities for follow-on sales.

Our license revenue is primarily derived from sales of our PegaRULES Process Commander (“PRPC”) software and related solution frameworks. PRPC is a comprehensive platform for building and managing BPM applications that unifies business rules and business processes. Our solution frameworks are built on the capabilities of PRPC and are purpose- or industry -specificindustry-specific collections of best practice functionality to allow organizations to quickly implement new customer-facing practices and processes, bring new offerings to market, and provide customized or specialized processing. These products often require less implementation assistance than prior generations of our software products. In many cases this has resulted in a shorter sales process and implementation period. PRPC and related solution frameworks can be used by a broad range of customers within financial services, insurance and healthcare markets, as well as other markets, such as life sciences and government.

As a result of our acquisition of Chordiant Software, Inc. (“Chordiant”) and its customer experience management solutions, we acquired additional products that enable customers to maximize customer lifetime value through a suite of industry-leading technologies (Chordiant Decision Management, Chordiant Foundation Server, and Chordiant Marketing Director solutions). We expect to provide new releases of these products that include functional enhancements and improvements. We intend to remain a leader in the use of decision management to improve multi-channel customer experiences, provide better cross-sell/up-sell and aid customer retention. Our intent in this area is to make definition and deployment of decision strategies even easier by leveraging our thin-client design environment and our flexible, Build for Change ® configuration capabilities.

We also offer SmartPaaS, which is our platform-as-a service offering that allows customers to create PRPC applications using an internet-based infrastructure. This offering enables our customers to immediately build their applications in a secure environment while minimizing their infrastructure and hardware costs.

Our customers typically request professional services and training to assist them in implementing our products. Almost all of our customers also purchase maintenance on our products, which includes rights to upgrades and new releases, incident resolution and technical assistance. Professional services are provided directly by us and through our network of partners. By utilizingdeveloping alliances with these partners, we have increased the supply of skilledmulti-skilled service consultants that can assist our customers.

Business overview

Our total revenue grew by 20% inincreased 29% and 25%, respectively, during the second quarter and first quartersix months of 2010 compared to the first quarter ofsame periods in 2009, primarily because of the increase in maintenance and professional services and maintenance revenues associated with a higher number of license arrangements executed in 2009.2009 and $7.8 million of revenue directly attributable to the Chordiant operations. Due to the rapid integration of the sales force and operations of Chordiant, it will become increasingly difficult to separately identify revenue from arrangements attributable to Chordiant in future periods. We used $6.3 million in cash from operations during the first six months of 2010 and generated approximately $4.8 million and $13.9$29.4 million in cash from operations in the first quartersix months of 2009. The primary components of cash used in operations during the first six months of 2010 were a $4.3 million net loss, and 2009, respectively.an increase in working capital requirements due to a $12.5 million increase in accounts receivable influenced by the timing of customer billings.

Through the first half of 2010, the value of new license arrangements in Europe and Asia was higher than in the first half of 2009. During the same period the value of new license arrangements in the financial services, insurance and government industries was higher than in the first half of 2009. The total value of new license arrangements in the first quarterhalf of 2010 in the healthcare industry was less than the same period in 2009. Overall, the aggregate value of new license arrangements in the first half of 2010 was higher in Europe and Asiaslightly lower than in 2009. Historically, new license arrangements executed in the second half of the year are significantly higher than the first quarter of 2009. However, in North America, the value was lower, primarily due to one large arrangement included in the first quarter of 2009 that was executed in 2008, but had a contingency that did not expire until the first quarter of 2009.half.

We believe these results reflect our ability to quickly and successfully deliver our versatile Build for Change ® technology to Fortune ® 500 customers across industries and international borders, allowing these customers to reduce operating costs and increase revenues after a short implementation period. These operational efficiencies experienced by our customers are part of the strong value proposition our technology provides to our customers.

We believe that the ongoing challenges for our business include continuingour ability to continue to drive revenue growth, despite increased competition, continuingcontinue to expand our expertise in new and existing industries, remain a leader in the decision management market, and maintainingmaintain our leadership position in the BPM market.

To address these challenges, during the first quartersix months of 2010, we:

Completed the acquisition of Chordiant;

 

  

Invested in our research and development efforts and sales and marketing by significantly increasing headcount; and

Entered into an agreement to acquire Chordiant Software, Inc. (“Chordiant”).headcount.

Chordiant Acquisition

On April 21, 2010, we acquired all of the outstanding common stock of Chordiant, a leading provider of customer relationship management (“CRM”) software and services.services with a focus on improving customer experiences through decision technology. The aggregate purchase price for Chordiant was approximately $109$160.3 million consisting of $156.8 million in cash net of approximately $47.8 million of cash acquired. In addition, we issued approximately 236,000and stock options in exchange for outstanding Chordiant stock options at the date of the closing. The majority of thewith a fair value of these stock options will be recorded as additional purchase price. The remaining fair value of these stock options will be recognized as stock-based compensation expense over the requisite service period. We are in the process of preparing an allocation of the purchase price to the fair value of assets acquired and liabilities assumed, but currently expect that a substantial portion of the Chordiant purchase price will ultimately be allocated to intangible assets, and that such assets are likely to include acquired core technology, customer related assets and goodwill. As of March 31, 2010, we incurred direct incremental expenses associated with the transaction of $1.5 million and expect to incur an additional $2.2$3.5 million.

We believe the acquisition will expand our global customer base and provide complementary solutions. Chordiant clients will be able to incorporate Pegasystems process automation to enhance their experience inthe functionality of their existing foundationcall center and marketing solutions. OurPegasystems’ clients will benefit from Chordiant’s decision management solutions and extensive CRM assets.experience. In addition, we believe the combination of the two companies will expand the partner network and provide incremental business opportunity growth. Both organizations share a vision of transforming multi-channel CRM through decisioning and process automation. The combination of Pegasystems and Chordiant will be able to deliver next-generation CRM that provides end-to-end customer experience functionality across organizations. We will focus our research and development efforts to deliver on this vision. We have gained significant expertise and knowledge via the Chordiant personnel who have been integrated with our existing resources.

The valuation of the acquired intangible assets and assumed liabilities is preliminary. The Company is currently in the process of investigating the facts and circumstances existing as of the acquisition date in order to finalize its valuation and establish the related tax basis.

During the second quarter of 2010, in connection with our integration plan, we recorded $6.1 million of severance and related benefit costs for the reduction of approximately 50 personnel in redundant roles across multiple functions, primarily general and administrative functions. These restructuring costs are all cash costs and are expected to be paid by the end of the second quarter of 2012. We expect to incur an additional $0.4 million in severance costs during the third quarter of 2010. In connection with our evaluation of our combined facilities, we approved a plan to eliminate one redundant facility. As a result, we expect to incur approximately $1.3 million in restructuring expenses during the third quarter of 2010, representing future lease payments and demising costs, net of estimated sublease income for the identified facility. These exit costs will be recognized when we cease to use the leased facility, which is expected to occur by the end of 2010. In addition to these restructuring costs, during the second quarter of 2010, we recorded $1.1 million in compensation and related benefits relating to Chordiant employees who are

in transitional rolls and offices that Chordiantwe expect to close. We expect these operating expenses to be approximately $0.4 million in the third quarter of 2010 and zero in the fourth quarter of 2010 as the transitional rolls end and the offices will contribute recurring revenue and profit to our operating results.be closed.

Critical accounting policies

Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon the condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and the rules and regulations of the SEC for interim financial reporting. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. We base our estimates and judgments on historical experience, knowledge of current conditions and beliefs of what could occur in the future given available information.

There have been no changes into our critical accounting policies as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2009. 2009, other than as follows:

Goodwill and Intangible Assets

Goodwill represents the residual purchase price paid in a business combination after all identified assets and liabilities have been recorded. Goodwill is not amortized, but is tested annually for impairment by the use of a fair value model at a reporting unit level. If the fair value of the reporting unit is less than its carrying amount, we would determine the implied fair value of the goodwill and evaluate if it is impaired.

We evaluate our intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. In evaluating potential impairment of these assets, we specifically consider whether any indicators of impairment are present, including, but not limited to:

whether there has been a significant adverse change in the business climate that affects the value of an asset;

whether there has been a significant change in the extent or manner in which an asset is used; and

whether there is an expectation that the asset will be sold or disposed of before the end of its originally estimated useful life.

If indicators of impairment are present, we compare the estimated undiscounted cash flows that the specific asset is expected to generate to its carrying value. These estimates involve significant subjectivity. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the asset exceeds its fair value.

Valuation of Goodwill and Acquired Intangible Assets

In connection with our acquisition of Chordiant and as a result of the preliminary purchase price allocation, we recorded $90.4 million of intangible assets, relating principally to customer related intangible assets and acquired technology, and $48.6 million of goodwill. The valuation of the acquired intangible assets and assumed liabilities is preliminary. The valuation process used to calculate the values assigned to these acquired intangible assets is complex and involves significant estimation relative to our financial projections. The principal component of the valuation process is the determination of discounted future cash flows, which are based on a number of estimates and assumptions. There is inherent uncertainty involved with this estimation process. The estimates and assumptions that are most sensitive include, but are not limited to:

the selection of an appropriate discount rate;

the required return on all assets employed by the valued asset to generate future income;

our projected overall revenue growth and mix of revenue from a market participant’s perspective;

our gross margin estimates (which are highly dependent on our mix of revenue);

our technology life cycles;

the attrition rate of our customers;

our planned level of operating expenses.

For more information regarding our critical accounting policies, we encourage you to read the discussion contained in Item 7 under the heading “Critical Accounting Policies and Estimates” and Note 2. “Significant Accounting Policies” included in the notes to the Consolidated Financial Statements contained in our Annual Report on Form 10-K for the year ended December 31, 2009.

Results of Operations

 

  Three Months Ended
March 31,
  Increase (Decrease)       Three Months Ended    
June 30,
        Increase (Decrease)    

 

        Six Months Ended    
June 30,
        Increase (Decrease)    

 

(Dollars in thousands)  2010  2009        

 

2010

 

    

 

2009

 

            

 

2010

 

    

 

2009

 

        
                         

Total revenue

  $    75,084  $    62,367  $12,717  20%     $82,246    $63,878      $ 18,368  29%        $ 157,330        $126,245      $ 31,085  25%  

Gross profit

   48,648   41,836   6,812  16%     50,986    42,286      8,700  21%      99,634      84,122      15,512  18%  

Acquisition-related expenses

  3,395    -      3,395  n/m      4,903      -      4,903  n/m  

Restructuring expenses

  6,080    -      6,080  n/m      6,080      -      6,080  n/m  

Other operating expenses

  50,651    30,456      20,195  66%      89,229      59,957      29,272  49%  

Total operating expenses

   40,086   29,501   10,585  36%     60,126    30,456      29,670  97 %      100,212      59,957      40,255  67%  

Income before provision for income taxes

  $6,294  $12,410  $    (6,116)  (49)

(Loss) income before (benefit) provision for income taxes

      $(11,510)    $15,716          $ (27,226)  (173)%      $ (5,216)      $28,126          $(33,342)  (119)%  

n/m – not meaningful

We continue to experience an increase in demand for our software products and related services, which we believe is due to the strong value proposition, short implementation period, and variety of licensing terms we offer our customers. Our success is also due to the growth in the BPM sector and our position as leader in that sector.this market space.

The increaseincreases in gross profit wasduring the second quarter and first six months of 2010 compared to the same periods in 2009 were primarily due to the increaseincreases in software license and maintenance revenue, and to a slightly lesser extent, the increase in professional services revenue.

The decreasedecreases in income before provision for income taxes wasduring the second quarter and first six months of 2010 compared to the same periods in 2009 were primarily due to the higher growth rate of our operating expenses, incremental expenses related to the Chordiant acquisition and the resulting restructuring costs, lower software license revenue as a percentage of total revenue aand foreign currency transaction losses in 2010 as opposed to foreign currency gains in 2009.

The increase in operating expenses during the second quarter and first six months of 2010 included $6.5 million increase in sellingof incremental Chordiant operating expenses.

Our loss before benefit for income taxes was primarily attributable to the $5.5 million and marketing expenses, a $2.5 million increase in research and development expenses, $1.5 million of acquisition-related costs, and a $2.3$7.7 million increase in foreign exchangecurrency transaction losses.losses during the second quarter and first six months of 2010, respectively, compared to the same periods in 2009.

A change in the number or size of high value license arrangements, or a change in the mix between perpetual and term licenses, can cause our revenues to fluctuate materially from quarter to quarter. The revenue growth rate achieved in any historical period is not necessarily indicative of the results expected for future periods.

Revenue

 

  Three Months Ended
March 31,
 Increase
(Decrease)
           Three Months Ended         
June 30,
    Increase (Decrease)  

 

  Six Months Ended
June 30,
  Increase (Decrease)

 

(Dollars in thousands)  2010 2009     2010

 

  2009

 

     2010

 

  2009

 

   

Software license revenue

         

License revenue

                            

Perpetual licenses

  $    17,004  56 $17,488  63 $(484 (3)%   $16,104  57 %  $16,130  63 %     $ (26)  n/m      $33,108  56 %    $33,618  63 %    $ (510)    (2)%

Term licenses

   10,920  36   9,333  33   1,587   17   7,641  27 %   8,455  33 %      (814)  (10)%   18,561  32 %     17,788  33 %        773      4%

Subscription

   2,419    1,215    1,204   99   4,455  16 %   1,066  4 %     3,389  318%   6,874  12 %     2,281  4 %     4,593  201%
                                                         

Total license revenue

  $28,200  100 %  $25,651  100 %  $ 2,549    10%  $58,543  100 %    $53,687  100 %  $ 4,856      9%
                                      

Total software license revenue

  $30,343  100 $28,036  100 $    2,307   8
                   

n/m = not meaningful

The mix between perpetual and term license arrangements fluctuates based on customer needs. Many of our perpetual license arrangements include extended payment terms and/or additional rights of use that delay the recognition of revenue to future periods. The aggregate value of payments due under these perpetual and certain subscription licenses was $51.6$41.2 million as of March 31,June 30, 2010 compared to $18.6$28.2 million as of March 31,June 30, 2009. See the table of future cash receipts by year from these perpetual licenses and certain subscription licenses on page 18.26.

We recognize revenue for our term license arrangements over the term of the agreement as payments become due or earlier if prepaid. The increasedecrease in term license revenue during the second quarter of 2010 compared to the same period in 2009 was primarily due to significantfewer arrangements and more prepayments of term licenses by three customers.a few customers during the second quarter of 2009. The increase inaggregate value of payments due under term licenselicenses was $66.1 million as of June 30, 2010 compared to $78.0 million as of June 30, 2009. A portion of the revenue was also duerelated to the increase in the aggregate value of payments for term licenses signed during 2009, 2008, and 2007 for which a portion of the revenue was recognized during the second quarter and first quartersix months of 2010. The remainder of the revenue under these agreements will be recognized in future periods. The aggregate value of payments due under these term licenses was $68.0 million as of March 31, 2010 compared to $84.4 million as of March 31, 2009. The aggregate value of future payments due under non-cancellable term licenses as of March 31,June 30, 2010 includes $17.7$11.8 million of term license payments that we expect to recognize as revenue during the remainder of 2010. However, we expect our actual term license revenue for the remainder of 2010 could be higher than $17.7$11.8 million as we complete new term license agreements in 2010 or if we receive prepayments from existing term license agreements. See the table of future cash receipts by year from these term licenses on page 18.26.

Subscription revenue primarily relates to our arrangements that include a right to unspecified future products and is recognized ratably over the term of the arrangement. The increaseincreases in subscription revenue wasduring the second quarter and first six months of 2010 compared to the same periods in 2009 were primarily due to a new customer arrangement that began in the third quarter of 2009.

 

  Three Months Ended
March 31,
  Increase           Three Months Ended         
June 30,
          Increase        

 

         Six Months Ended         
June 30,
          Increase        

 

(Dollars in thousands)  2010  2009        2010  2009    2010  2009   

Maintenance revenue

                       

Maintenance

  $  15,086  $  11,948  $  3,138  26  $ 20,388  $12,171      $ 8,217  68%   $ 35,474  $24,119  $ 11,355  47%    
           

The increaseincreases in maintenance revenue wasduring the second quarter and first six months of 2010 compared to the same periods in 2009 were due to the continued increase in the aggregate value of the installed base of our software and new license arrangements executed in the fourth quarter of 2009.$3.9 million revenue contribution from Chordiant.

  Three Months Ended
March 31,
 Increase   Three Months Ended
June  30,
  Increase  Six Months Ended
June 30,
  Increase

 

(Dollars in thousands)  2010 2009       2010

 

  2009

 

     2010

 

  2009

 

   

Professional services revenue

                                      

Consulting services

  $  27,719  93 $21,173  95 $6,546  31

Consulting Services

  $ 32,000  95   $25,108  96   $ 6,892  27%  $ 59,719  94   $46,281  96   $ 13,438  29%  

Training

   1,936  7  1,210  5%  726  60   1,658  5    948  4    710  75%   3,594  6    2,158  4    1,436  67%  
                                      
                 

Total Professional services

  $29,655  100 $  22,383  100 $  7,272  32  $ 33,658  100   $26,056  100 

 

  $ 7,602  29%  $ 63,313  100   $48,439  100   $ 14,874  31%  
                                                       

Professional services are primarily consulting services related to new license implementations. The increaseDuring the second quarter and first six months of 2010, the increases in consulting services and training revenue waswere primarily due to a higher demand for these services in North America associated with new license arrangements executed in 2009. In addition, two large fixed-price arrangements were completed in2009 and $3.9 million revenue contribution from Chordiant.

           Three Months Ended         
June 30,
          Increase        

 

          Six Months Ended         
June 30,
          Increase        

 

(Dollars in thousands)  2010

 

  2009

 

     2010

 

  2009

 

   

Gross Profit

                

Software license

  $27,091  $25,620      $1,471  6%      $ 57,403  $53,625        $ 3,778  7%  

Maintenance

    17,673    10,714        6,959  65%        30,822    21,225          9,597  45%  

Professional services

      6,222      5,952      270  5%        11,409      9,272          2,137  23%  
                      

Total gross profit

  $ 50,986  $42,286      $8,700  21%      $99,634  $84,122      $ 15,512  18%  
                      

 

Maintenance gross profit percent

           87%             88%                 87%             88%      

Professional services gross profit percent

           18%             23%                 18%             19%      

Gross profit percentage of professional services can vary quarter to quarter due to the timing of project completion, however, gross profit percent for each of software license, maintenance and professional services for the first quartersix months of 2010 resultingwas relatively unchanged from the same period in 2009.

           Three Months Ended         
June 30,
          Increase        

 

          Six Months Ended         
June 30,
          Increase        

 

(Dollars in thousands)  2010

 

  2009

 

     2010

 

  2009

 

   

Amortization of intangibles:

                

Cost of software license

  $ 1,079      $31      $  1,048  n/m  $ 1,110      $62      $ 1,048  n/m  

Selling and marketing

      $847        $-           $847  n/m       $847        $-          $847  n/m  

General and Administrative

        $47        $5             $42  n/m         $52      $10             $42  n/m  
                      

Total amortization expense

  $1,973      $36        $1,937  n/m    $2,009      $72        $1,937  
                      

The increases in amortization expense during the recognitionsecond quarter and first six months of 2010 compared to the same periods in 2009 were due to the amortization associated with the $90.4 million of identifiable intangible assets recognized as a result of the revenue associated with these arrangements that previously did not meet revenue recognition requirements.

   Three Months Ended
March 31,
  Increase 
(Dollars in thousands)  2010  2009       

Gross Profit

      

Software license

  $  30,312   $  28,005   $  2,307  8

Maintenance

   13,149    10,511    2,638  25

Professional services

   5,187    3,320    1,867  56
              

Total gross profit

  $48,648   $41,836   $6,812  16
              

Maintenance gross margin

   87  88   

Professional services gross margin

   17  15   

Professional services gross profit increased duepreliminary purchase price allocation of Chordiant. The identifiable intangible assets are expected to higher realization rates associated with improving global economic conditions. We intend to continue our investment in the professional services organization to support our customers’ license implementations.be amortized over a weighted-average period of 8.4 years on a straight-line basis.

Operating expenses

 

  Three Months Ended
March 31,
 Increase           Three Months Ended         
June 30,
          Increase        

 

          Six Months Ended         
June 30,
          Increase        

 

(Dollars in thousands)  2010 2009       2010

 

  2009

 

     2010

 

  2009

 

   

Selling and marketing

                      

Selling and marketing

  $    21,893   $    15,436   $    6,457  42  $ 29,896  $16,659      $ 13,237  79%    $ 51,789  $32,095      $ 19,694  61%  

As a percent of total revenue

   29  25             36%            26%                  33%            25%      

Selling and marketing headcount

   294    204    90  44

Selling and marketing headcount at June 30

                  365        215              150  70%  

Selling and marketing expenses include compensation, benefits, and other headcount-related expenses associated with our selling and marketing personnel as well as advertising, promotions, trade shows, seminars, and other programs. The increase in selling and marketing expenses during the second quarter of 2010 compared to the same period in 2009 was primarily due to a $4.0$4.6 million increase in compensation and benefit expenses associated with higher headcount, a $0.7$1.3 million increase in travel expenses, $2.7 million of incremental expenses related to Chordiant and $1.9 million higher expenses related to marketing programs, including PegaWorld, our annual user conference held in April 2010. The increase in selling and marketing expenses during the first six months of 2010 compared to the same period in 2009 was primarily due to a $0.5$8.4 million increase in marketing contractorcompensation and benefit expenses andassociated with higher headcount, a $0.2$2.1 million increase in annualtravel expenses, $2.7 million of incremental expenses related to Chordiant and $2.1 million of higher expenses related to marketing programs, including PegaWorld. To provide coverage of additional accounts and geographies we significantly increased sales meeting expenses.

Almost half of the headcount increase occurredhiring in the first quarterhalf of 2010.2010 to create additional sales capacity for future periods. We intend to continueplan to hire significantly moreadditional sales and marketing professionals.personnel in the second half of 2010, but at a lower rate as compared to the first half of 2010.

 

  Three Months Ended
March 31,
 Increase           Three Months Ended         
June 30,
  Increase

 

          Six Months Ended         
June 30,
  Increase

 

(Dollars in thousands)  2010 2009       2010

 

  2009

 

     2010

 

  2009

 

   

Research and development

                      

Research and development

  $    11,626   $    9,119   $    2,507  27  $ 14,010  $9,149      $ 4,861  53%    $ 25,636  $18,268      $ 7,368  40%  

As a percent of total revenue

   15  15              17%          14%                 16%            14%      

Research and development headcount

   248    170    78  46

Research and development headcount at June 30

                   347          201           146  73%  

Research and development expenses include compensation, benefits, contracted services, and other headcount-related expenses associated with research and development. The increase in headcount reflects organic growth as well as new employees from the Chordiant acquisition. The second quarter research and development expenses include only two months of compensation related to Chordiant employees. Other than the Chordiant acquisition, our increase in headcount was primarily in our Indian research facility thereby lowering our average compensation expense per employee.

The increase in research and development expenses during the second quarter of 2010 compared to the same period in 2009 was due to a $1.4 million increase in compensation and benefit expenses associated with higher headcount primarily in our research and development facility in India, a $0.5 million increase in engineering contractor expenses, and $2.7 million of expenses related to Chordiant. The increase in research and development expenses during the first six months of 2010 compared to the same period in 2009 was due to a $0.4$2.7 million increase in facility related costscompensation and benefit expenses associated with the expansionhigher headcount, a $1.1 million increase in engineering contractor expenses, and $2.7 million of our research and development center in India.incremental expenses related to Chordiant.

A significant portion of the headcount increase occurred in the first quarter of 2010. We intend to continue to invest significantly in our research and development efforts.

  Three Months Ended
March 31,
 Increase   

Three Months Ended    
June 30,

 

     

Increase

 

     

Six Months Ended

June 30,

 

  

Increase

 

(Dollars in thousands)  2010 2009       

 

2010  

 

     

 

2009  

 

        

 

2010  

 

     

 

2009  

 

   

General and administrative

                                 

General and administrative

  $    5,059   $    4,946   $    113  2  $ 6,745      $4,648         $ 2,097    45 %      $ 11,804      $9,594    $ 2,210  23%  

As a percent of total revenue

   7  8     8%      7%               8%      8%      

General and administrative headcount

   152    131    21  16

General and administrative headcount at June 30

                   184      141    43  30%  

General and administrative expenses include compensation, benefits, and other headcount-related expenses associated with the finance, legal, corporate governance, and other administrative headcount. It also includes accounting, legal, and other administrative fees.

The general and administrative headcount includes employees in human resources, information technology and corporate services departments whose costs are allocated to the rest of the Company’s functional departments. The general and administrative headcount at June 30, 2010 also includes approximately 20 employees that are part of the restructuring related to the Chordiant acquisition and whose employment with the Company will end by the end of the third quarter of 2010.

The increase in general and administrative expenses during the second quarter of 2010 compared to the same period in 2009 was due to a $0.2 million increase in compensation and benefit expenses associated with higher headcount, a $0.3 million increase in contractor services expenses, a $0.3 million increase in professional fees, and $1.1 million of expenses related to Chordiant. The increase in general and administrative expenses during the first six months of 2010 compared to the same period in 2009 was due to a $0.5 million increase in compensation and benefit expenses associated with higher headcount, a $0.3 million increase in contracting services expense, and $1.1 million of expenses related to Chordiant.

Acquisition-related costs

Acquisition-related costs are expensed as incurred and include costs to effect an impending or completed acquisition and direct and incremental costs associated with an acquisition. During the second quarter of 2010, the $3.4 million of acquisition-related costs were primarily advisory fees, legal, tax consulting and valuation fees associated with our acquisition of Chordiant. During the first quarter of 2010, the $1.5 million acquisition-relatedof acquisition related costs were primarily legal and advisory fees finder’s fees and due diligence costs associated with our acquisitionthe acquisition.

Restructuring costs

The $6.1 million of Chordiant.restructuring costs are severance and related benefit costs recognized during the second quarter of 2010 for the reduction of approximately 50 personnel in redundant roles, primarily in general and administrative functions. We expect to incur an additional $2.2$0.4 million in severance costs during the third quarter of transaction2010. In connection with our evaluation of our combined facilities, we approved a plan to eliminate one redundant facility. As a result, we expect to incur approximately $1.3 million in restructuring expenses during the end of 2010, representing future lease payments and demising costs, innet of estimated sublease income for this identified facility. These exit costs will be recognized when we cease to use the second quarterleased facility, which is expected to occur by the end of 2010.

Stock-based compensation

The following table summarizes stock-based compensation expense included in our consolidated statements of income:operations:

 

      Three Months Ended    
June 30,
  Increase

 

      Six Months Ended    
June 30,
  Increase

 

(Dollars in thousands)  Three Months Ended
March 31,
 (Decrease)   

 

2010

 

  2009

 

     2010

 

  2009

 

   

Stock-based compensation expense:

                
  

 

2010

 2009   

Cost of services

    $    398     $    506     $    (108 (21)%   $483    $128    $355    277%    $881    $634      $ 247    39%  

Operating expenses

   1,048    1,192    (144 (12)%   1,703  

 

  732  

 

  971  

 

  133%  

 

  2,751  

 

  1,924  

 

  827  

 

  43%  

 

                                 

Total stock-based compensation before tax

   1,446    1,698     $(252 (15)%   $2,186    $860      $1,326    154%    $3,632    $2,558    1,074    42%  
           

Income tax benefit

   (491  (584    (578)    (155)        (1,091)    (739)      
         

The increases in stock-based compensation expense in the first quarter of 2010 reflects the refinement of our forfeiture estimate completed induring the second quarter and first six months of 2009.2010 compared to the same periods in 2009 were primarily due to our periodic stock option grants and new hire stock option grants.

 

      Three Months Ended    
June 30,
  Change

 

      Six Months Ended    
June 30,
  Change

 

(Dollars in thousands)  Three Months Ended
March 31,
 Change   

 

2010

 

  

 

2009

 

     

 

2010

 

  

 

2009

 

   
  

 

2010

 2009   

Non-operating income and expenses, net

     

Foreign currency transaction loss

  $    (3,074 $    (812 $    (2,262 (279)% 

Non-operating (loss) income and expenses, net

                

Foreign currency transaction (loss) gain

  $(2,542)   $2,923   $(5,465)   (187)%   $(5,616)   $2,111     $(7,727)   (366)% 

Interest income, net

   513    802    (289 (36)%   119   881   (762)   (86)%   632   1,683   (1,051)   (62)% 

Installment receivable interest income

   52    75    (23 (31)%   52   75   (23)   (31)%   104   150   (46)   (31) % 

Other income, net

   241    10    231   n/m    

 

  

 

  (6) 

 

  (86)% 

 

  242 

 

  17 

 

  225 

 

  n/m 

 

                                 

Non-operating income and expenses, net

  $(2,268 $75   $(2,343 n/m  

Non-operating (loss) income and expenses, net

  $(2,370) 

 

  $3,886 

 

    $(6,256) 

 

  (161)% 

 

  $(4,638) 

 

  $3,961 

 

  $(8,599) 

 

  217 % 

 

                                 

n/m = not meaningful

Non-operating (loss) income and expenses, net

The increase in foreign currency transaction losses was due to the significant decrease in the value of the British pound sterling and the Euro relative to the U.S. dollar and the higher total amount of foreign currency denominated net assets held in the U.S., consisting primarily of cash, receivables, license installments and accounts payable.

DuringAs a result of our acquisition of Chordiant, we have expanded our international operations. We hold U.S. dollars in these foreign operations whose functional currency is the Euro in order to partially offset our exposure to foreign currency transaction losses related to non-functional currencies held by our U.S. company.

The decreases in interest income and the increases in the realized gains for the second quarter and first quartersix months of 2010 other income consists of realized gains fromcompared to the same periods in 2009 were due to the liquidation of our marketable securities in preparationused to pay for the Chordiant acquisition.

Provision(Benefit) provision for income taxes

The Company accountsWe account for income taxes at each interim period using itsour estimated annual effective tax rate. The provision for income taxes represents current and future amounts owed for federal, state, and foreign taxes.

During the second quarter and first quartersix months of 2010, and 2009, we recorded provisionsa benefit of $2.4$3.3 million and $3.8$0.9 million, respectively, on a pre-tax loss of $11.5 million and $5.2 million, respectively, which resulted in an effective tax rate of 38.8%28.9% and 30.4%16.9%, respectively.

The increase in our effective tax rate for the first quarter of 2010 compared to the first quarter of 2009 was due to the geographic mix of income expected to be earned in higher tax jurisdictions in 2010 and the recording of We recorded a discrete item related to the nondeductible portion of acquisition-related costs incurred in the second quarter and first quartersix months of 2010 associated with the Chordiant acquisition, which reduced the tax benefit for the second quarter and first six months of 2010 by 2.9% and 13.5%, respectively.

We are in the process of evaluating our tax position related to the assets acquired and liabilities assumed from the Chordiant acquisition. These nondeductible acquisition-related costs accounted for 5.5%The valuation of our first quarter 2010 tax rate.the assets acquired and liabilities assumed, including the valuation of the acquired net operating losses is preliminary and is subject to change until we have gathered all of the relevant facts that existed at the acquisition date.

Our effective tax rate during the second quarter and first quartersix months of 2009 was below the statutory federal income tax rate primarily due to the investment in tax-exempt municipal bonds and the benefit from the SEZ India tax holiday.

Liquidity and capital resources

After the issuance of our March 31, 2010 interim financial statements, management identified an error in the presentation of currency transaction losses on foreign currency denominated cash and cash equivalents within the statement of cash flows. Please see Note 1 “Accounting Policies” in the accompanying notes to the unaudited condensed consolidated financial statements.

   Three Months Ended
March 31,
(in thousands)  2010  2009

Cash provided by (used in)

    

Operating activities

  $    4,824  $13,851

Investing activities

   134,471   (5,778)

Financing activities

   (1,600)   (6,137)

Effect of exchange rate on cash

   (487)   (224)
        

Net increase in cash and cash equivalents

  $    137,208  $1,712
        
   As of
March 31, 2010
  As of
December 31, 2009

Total cash, cash equivalents, and marketable securities

  $    202,065  $    202,653
        

   

Six Months Ended

June 30,

 (in thousands)  2010  2009

Cash (used in) provided by:

    

Operating activities

    $(6,318)    $29,432

Investing activities

   14,628   (12,789)

Financing activities

   (3,031)   (3,853)

Effect of exchange rate on cash

   (6,103)   919
        

Net (decrease) increase in cash and cash equivalents

    $(824)    $13,709
        
   As of
June 30, 2010
    As of  
  December 31, 2009  

Total cash, cash equivalents, and marketable securities

    $            74,041    $202,653
        

We have funded our operations primarily from cash provided by operations. As of March 31, 2010, we had cash, cash equivalents and marketable securities of $202.1 million, which was consistent with December 31, 2009. Working capital was $190.7$61.7 million as of March 31,June 30, 2010 compared to $188.6 million as of December 31, 2009.

In March 2010, we liquidated our marketable securities in preparation to pay for the Chordiant acquisition. In April 2010, we acquired Chordiant for a$109.2 million in cash, purchase price of approximately $109 million, net of approximately $47.8$47.6 million of cash acquired.

In connection with the Company’s integration plan of Chordiant and the reduction of approximately 50 employees, the Company paid approximately $1.1 million in severance and related benefit costs during the second quarter of 2010. The Company expects to pay an additional $5 million in severance and related benefit costs, of which $3.9 million will be paid over the next 12 months and $1.1 million by the second half of 2012.

We believe that our current cash, cash equivalents, and cash flow from operations will be sufficient to fund our operations and our share repurchase program for at least the next 12 months.

Cash (used in) provided by operating activities

Cash provided by operating activities during the first quarter of 2010 decreased to $4.8 million compared to $13.9 million in the first quarter of 2009.

The primary components of cash provided byused in operations during the first quartersix months of 2010 were $3.9a $4.3 million of net income andloss, a $9.3$12.5 million increase in deferred revenue, partially offset by a $4.0 million decrease in accounts payablereceivable and accrued expenses primarily related to the payment of incentive compensation and $3.9$5.5 million of excess tax benefits from exercise or vesting of equity awards.

The primary driver of cash provided by operations during the first six months of 2009 was net income of $19.9 million.

Future Cash Receipts from License Arrangements  

The following table summarizes the cash receipts due in connection with our existing license agreements as of March 31,June 30, 2010.

 

(in thousands)

  Installment
payments for
licenses recorded on
the balance sheet  (1)
  Installment
payments for term
licenses not recorded
on the  balance sheet (2)
  Other license payments
not recorded on the
balance sheet (3)

As of June 30,(in thousands)

     

Installment

payments for

    licenses recorded on    

the balance sheet (1)

       

Installment

      payments for term      

licenses not recorded

on the balance sheet (2)

       

Other license payments not    

recorded on the balance    

sheet (3)    

            

Remainder of 2010

  $                2,322  $                17,730  $                31,035  $   1,828      $11,840              $15,921

2011

   2,232   25,296   11,046    2,232       26,129       17,608

2012

   1,292   17,069   9,550    1,292       18,031       7,704

2013

   -   6,366   -    -       7,543       -

2014

   -   1,500   -    -       2,389       -

Thereafter

   -   10   -    -       206       -
                            

Total

   5,846  $67,971  $51,631    5,352      $66,138              $41,233
                          

Unearned installment interest income

   (434)        (320)            
                
       

Total license installments receivable, net

  $5,412      $   5,032            
                       

 

(1)These license installment payments have already been recognized as license revenue and are included in short- and long-term license installments in the accompanying unaudited condensed consolidated balance sheet as of March 31,June 30, 2010.

(2)These amounts will be recognized as revenue in the future over the term of the agreement as payments become due or earlier if prepaid.

(3)These amounts will be recognized as revenue in future periods and relate to perpetual and subscription licenses with extended payment terms and/or additional rights of use.

Cash provided by (used in)(used) investing activities

During the first quarter of 2010, we liquidated our marketable securities and invested the proceeds primarily in money market funds in preparation to pay for the Chordiant acquisition. During the second quarter of 2010, we paid $109.0 million, net of cash acquired to complete the Chordiant acquisition.

During the first quartersix months of 2009, cash used in investing activities was primarily for purchases of marketable debt securities of $12.6$29.5 million, partially offset by the proceeds received from the sales, maturities and called marketable debt securities of $18.5 million.

Cash used in financing activities

Cash used in financing activities during the first quartersix months of 2010 and 2009 was primarily for repurchases of our common stock and the payment of our quarterly dividend. Since 2004, our Board of Directors has approved annual stock repurchase programs that have authorized the repurchase in the aggregate up to $75.0 million of our common stock. Purchases under these programs have been made on the open market. The most recent $15.0 million repurchase program was announced on November 24, 2009 and expires on December 31, 2010.

Share repurchases

The following table is a summary of our repurchase activity under all of our repurchase programs during the first quartersix months of 2010 and 2009:

 

  2010  2009  2010     2009
(Dollars in thousands)  Shares          Amount    Shares          Amount            

 

        Shares        

     Amount               Shares             Amount  

Prior year authorization as of January 1,

    $    15,779    $    12,862     $  15,779     $  12,862

Authorizations

     -     -          

Repurchases paid

  42,298   (1,485)  411,043   (5,905)     96,579  (3,195)     570,954  (8,824)

Repurchases unsettled

  2,001       (75)  32,344       (594)  3,024  (100)      

Authorization remaining as of March 31,

    $14,219    $6,363
                      

Authorization remaining as of June 30,

     $  12,484     $  4,038
            

In addition to the share repurchases made under our repurchase programs, we net settled the majority of our employee stock option exercises and RSU vesting,equity awards, which resulted in the withholding of shares to cover the stock option exercise price and the minimum statutory tax withholding obligations.

During the first quartersix months of 2010 and 2009, option and RSU holdersour employees net settled stock options and vested RSUsequity awards representing the right to purchase a total of 382,000623,000 shares and 416,0001,704,000 shares, respectively, of which only 186,000289,000 shares and 186,000777,000 shares respectively, were issued to the option and RSU holdersemployees and the balance of the shares were surrendered to us to pay for the exercise price and the applicable taxes. During the first quartersix months of 2010 and 2009, instead of receiving cash from the equity holders, we withheld shares with a value of $3.4$4.2 million and $1.5$5.6 million, respectively, for withholding taxes, and $3.8$4.7 million and $2.0$15.1 million respectively, for the exercise price. The value of share repurchases and shares withheld for net settlement of our employee stock option exercises and vesting of RSUsequity awards more than offset the proceeds received under our various share-based compensation plans during the first quartersix months of 2010 and 2009.

Dividends

The Company declared a cash dividend of $0.03 per share for each quarter during the first quartersix months of 2010 and 2009, and paid cash dividends of $1.1$2.2 million in both the first quartersix months of 2010 and 2009. It is our current intention to pay a quarterly cash dividend of $0.03 per share to shareholders of record as of the first trading day of each quarter, however, the Board of Directors may terminate or modify this dividend program at any time without notice.

Contractual obligations

As of June 30, 2010, we had material purchase obligations for customer support and consulting services and payments under operating leases. Our principal administrative, sales, marketing, support, and research and development operations are located in approximately 105,000 square foot leased facility in Cambridge, Massachusetts. The lease for this facility expires in 2013, subject to our option to extend for two additional five-year periods. We also lease space for our other offices under non-cancelable operating leases that expire on various dates through 2014.

As of June 30, 2010 our known contractual obligations, including future minimum rental payments required under operating leases with non-cancelable terms in excess of one year were as follows:

   Total  Payment due by period

Contractual obligations:                

 (in thousands)

     Remainder 
 of 2010 
  2011 &
2012
  2013 &
2014
  2015 and
after
  Other

Purchase obligations (1)

  $1,894  $1,894  $—    $—    $  $—  

Liability for uncertain tax positions (2)

   881   881   —     —     —    

Operating lease obligations (3)

   23,753   3,962   15,547   4,244      —  
                        

Total

  $  26,528  $6,737  $  15,547  $    4,244  $         —  $         —
                        

(1)Represents the fixed or minimum amounts due under purchase obligations for customer support and consulting services.
(2)We expect that the changes in the unrecognized benefits within the next twelve months will be approximately $0.9 million related to tax positions for which the ultimate settlement is highly certain but for which there is uncertainty about the timing of such recognition. We are finalizing the determination of the acquired tax basis and measurement of valuation allowances and uncertain tax positions from Chordiant.
(3)Includes deferred rent of approximately $1.1 million included in accrued expenses and approximately $1.8 million in other long-term liabilities in the accompanying consolidated balance sheet as of June 30, 2010.

Item 3.Quantitative and Qualitative Disclosures about Market Risk

Item 3.  Quantitative and Qualitative Disclosures about Market Risk

Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and rates. Our market risk exposure is primarily related to fluctuations in foreign exchange rates and interest rates. We have not entered into derivative or hedging transactions to manage risk in connection with such fluctuations.

Foreign currency exposure

We derived approximately 38% and 35% of our total revenue from sales to customers based outside of the United States (“U.S.”) during the first six months of 2010 and 2009, respectively. Our international license and professional services have increasingly become denominated in foreign currencies. However, the operating expenses of our foreign operations are also primarily denominated in foreign currencies, which partially offset our foreign currency exposure. A decrease in the value of foreign currencies, particularly the British pound and the Euro relative to the U.S. dollar, could adversely impact our revenues and operating results.

Most of our transactions with customers are invoiced from our offices in the U.S. For those transactions that are denominated in currencies other than the U.S. dollar, we have receivables and license installments that are valued in foreign currencies. Our U.S. operating company holds cash in foreign currencies in order to support our foreign operations. Our functional currency is primarily the U.S. dollar, therefore, when there are changes in the foreign currency exchange rates versus the U.S. dollar, we recognize a foreign currency transaction gain or (loss) in our consolidated statements of operations. In addition, our foreign subsidiaries have intercompany accounts that are eliminated in consolidation, but that expose us to foreign currency exchange rate fluctuation. Foreign currency exchange rate fluctuations on our short-term intercompany accounts are recorded as foreign currency transaction gains or (losses) in our consolidated statements of operations.

As a result of our acquisition of Chordiant, we have expanded our international operations. We hold U.S. dollars in these foreign operations whose functional currency is the Euro in order to partially offset our exposure to foreign currency transaction losses related to non-functional currencies held by our U.S. company. As of June 30, 2010, we held cash and receivables subject to foreign currency transaction gains or (losses) with a carrying value of approximately $20.2 million. The carrying value of these monetary assets includes the netting of U.S. dollar denominated monetary assets held in certain foreign operations whose functional currency is the Euro with the foreign currency monetary assets held by our U.S. operations.

During the first six months of 2010, we recorded a $5.6 million foreign currency transaction loss due to the decrease in the value of foreign currencies, primarily the Euro and British pound, relative to the U.S. dollar. As of June 30, 2010, a ten percent change in foreign currency exchange rates would have changed the carrying value of our net monetary assets by approximately $2.0 million as of that date with a corresponding currency gain (loss) recognized in our consolidated statement of operations.

Interest rate exposure

In March 2010, we liquidated our marketable securities and invested the proceeds primarily in money market funds in preparation to pay for the Chordiant acquisition, which is anticipated to closeacquisition. In April 2010, we acquired Chordiant for a cash purchase price of approximately $109.2 million, net of approximately $47.6 million of cash acquired. We invested the cash primarily in April 2010.money market funds, government sponsored enterprises and foreign currencies. As a result, we are no longernot subject to significant interest rate risk.

There were no other significant changes to our quantitative and qualitative disclosures about market risk during the first quarter of 2010. Please refer to Part II, Item 7A. Quantitative and Qualitative Disclosures about Market Risk included in our Annual Report on Form 10-K for the year ended December 31, 2009 for a more complete discussion of our market risk exposure.

Item 4.Controls and Procedures

Item 4.  Controls and Procedures

(a) Evaluation of Disclosure Controls and Procedures.

Our management, with the participation of our Chief Executive Officer, or CEO, and Chief Financial Officer, or CFO, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act) as of March 31,June 30, 2010. In designing and evaluating our disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and our management necessarily applied its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on this evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of March 31,June 30, 2010.

(b) Changes in Internal Control over Financial Reporting.

There have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act) during the quarter ended March 31,June 30, 2010 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Part II—Other Information:

Item 1A.    Risk Factors

We encourage you to carefully consider the risk factors identified in Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2009. These risk factors could materially affect our business, financial condition and future results and could cause our actual business and financial results to differ materially from those contained in forward-looking statements made in this Quarterly Report on Form 10-Q or elsewhere by management from time to time. There have been no material changes during the first quarter ended March 31,six months of 2010 to the risk factors disclosed in our Annual Report on Form 10-K for the year ended December  31, 2009.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds

The following table sets forth information regarding our repurchases of our common stock during the firstsecond quarter of 2010:

 

Period                  

Total Number

of Shares
    Purchased    

 

Average Price

Paid per

        Share        

  

Total Number

of Shares
Purchased as Part
of Publicly
Announced Share
Repurchase
      Programs (1)      

  

Approximate Dollar
Value of Shares That
May Yet Be Purchased
Under Publicly

Announced Share
Repurchase Programs
          (in thousands) (1)          

1/1/10-1/31/10

  19,173 $          33.89  19,173  $                15,129

2/1/10-2/28/10

  10,852  35.30  10,852   14,746

3/1/10-3/31/10

          14,274  36.97  14,274   14,219
        

Total

  44,299 $        35.22    

Period                    

  

    Total Number    
of Shares
Purchased

     

  Average Price  
Paid per

Share

   

Total Number

of Shares
    Purchased as Part    

of Publicly

Announced Share

Repurchase

Programs (1)

     

Approximate Dollar

Value of Shares That

    May Yet Be Purchased    

Under Publicly

Announced Share

Repurchase Programs

(in thousands) (1)

4/1/10-4/30/10

  15,070  $ 34.54  15,070  $ 13,698

5/1/10-5/31/10

  22,579   30.81  22,579   13,002

6/1/10-6/30/10

  17,655   29.34  17,655   12,484
           

Total

  55,304  $ 31.36     

 

(1)Since 2004, our Board of Directors has approved annual stock repurchase programs that have authorized the repurchase, in the aggregate, up to $75.0 million of our common stock. The most recent $15 million repurchase program was publicly announced on November 24, 2009 and expires December 31, 2010. Under this program, purchases will be made from time to time on the open market or in privately negotiated transactions. Shares may be repurchased in such amounts as market conditions warrant, subject to regulatory and other considerations. The Company has established a pre-arranged stock repurchase plan, intended to comply with the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934, as amended, and of Rule 10b-18 of the Exchange Act (the “10b5-1 Plan”). All share repurchases under the Fourth Program during closed trading window periods will be made pursuant to the 10b5-1 Plan.

Item 6.Exhibits

The exhibits listed in the Exhibit Index immediately preceding such exhibits are filed as part of this report and such Exhibit Index is incorporated herein by reference.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

 Pegasystems Inc.
Date: April 22,August 9, 2010 By: 

/s/ CRAIG DYNES

  Craig Dynes
  Senior Vice President, Chief Financial Officer
  

(principal financial officer)

(duly authorized officer)

PEGASYSTEMS INC.

Exhibit Index

 

Exhibit No.

 

Description

2.1Agreement and Plan of Merger, dated as of March 14, 2010, by and among Pegasystems Inc., Maple Leaf Acquisition Corp. and Chordiant Software, Inc. (Filed as Exhibit 2.1 to the Registrant’s March 15, 2010 Form 8-K and incorporated herein by reference.)
10.1Form of Tender and Voting Agreement by and among Pegasystems Inc., Maple Leaf Acquisition Corp. and the individuals listed on the signatures pages thereto, dated as of March 14, 2010 (Filed as Exhibit 10.1 to the Registrant’s March 15, 2010 Form 8-K and incorporated herein by reference.)
10.22010 Section 16 Officer/FLT Member Corporate Incentive Compensation Plan. (Filed as Exhibit 99.1 to the Registrant’s February 17, 2010 Form 8-K and incorporated herein by reference.)
10.32010 Section Executive Officers Base Salaries and Target Bonus Payments. (Filed as Exhibit 99.2 to the Registrant’s February 17, 2010 Form 8-K and incorporated herein by reference.)
31.1 Certification pursuant to Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.
31.2 Certification pursuant to Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.
32 Certification pursuant to 18 U.S.C. Section 1350 of the Chief Executive Officer and the Chief Financial Officer.

 

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