UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 10-Q
 
 
(Mark One)
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2018March 31, 2019
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from             to             
 
Commission File Number 001-34221
 
 

The Providence Service Corporation
(Exact name of registrant as specified in its charter)

 

Delaware 86-0845127
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
 
700 Canal       1275 Peachtree Street, ThirdSixth Floor
Stamford, ConnecticutAtlanta, Georgia
 0690230309
(Address of principal executive offices) (Zip Code)
 
(203) 307-2800(404) 888-5800
(Registrant’s telephone number, including area code)

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    ☒  Yes    ☐  No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). ☒  Yes   ☐   No
 


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company"company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer Accelerated filer
  
Non-accelerated filer ☐ (Do not check if a smaller reporting company)Smaller reporting company ☐
  
Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B) of the Securities Act. ☐
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    ☐  Yes    ☒  No

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of exchange on which registered
Common Stock, $0.001 par value per sharePRSCThe NASDAQ Global Select Market
 
As of November 5, 2018,May 6, 2019, there were outstanding 12,810,96712,894,795 shares (excluding treasury shares of 4,968,899)4,973,716) of the registrant’s Common Stock, $0.001 par value per share.




TABLE OF CONTENTS
 Page
  
 
   
   
 Condensed Consolidated Balance Sheets – September 30, 2018March 31, 2019 (unaudited) and December 31, 20172018
   
 Unaudited Condensed Consolidated Statements of IncomeOperations – Three and nine months ended September 30,March 31, 2019 and 2018 and 2017
   
 Unaudited Condensed Consolidated Statements of Comprehensive Income – Three and nine months ended September 30,March 31, 2019 and 2018 and 2017
Unaudited Condensed Consolidated Statements of Stockholders’ Equity – Three months ended March 31, 2019 and 2018
   
 Unaudited Condensed Consolidated Statements of Cash Flows – NineThree months ended September 30,March 31, 2019 and 2018 and 2017
   
 Notes to the Unaudited Condensed Consolidated Financial Statements – September 30, 2018March 31, 2019
   
   
   
  
 
   
   
Item 1A.
   
   




PART I—FINANCIAL INFORMATION
Item 1.  Financial Statements.
The Providence Service Corporation
Condensed Consolidated Balance Sheets
(in thousands except share and per share data)
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
(Unaudited)  (Unaudited)  
Assets      
Current assets:      
Cash and cash equivalents$47,492
 $95,310
$42,418
 $5,678
Accounts receivable, net of allowance of $1,461 in 2018 and $5,762 in 2017181,155
 158,926
Accounts receivable, net of allowance of $1,951 in 2019 and $1,854 in 2018150,353
 147,756
Other receivables3,525
 5,759
4,751
 4,846
Prepaid expenses and other27,292
 35,243
36,063
 44,167
Restricted cash1,624
 1,091
1,868
 1,482
Current assets of discontinued operations4,561
 7,051
Total current assets261,088
 296,329
240,014
 210,980
Operating lease right-of-use assets21,076
 
Property and equipment, net47,027
 50,377
21,809
 22,965
Goodwill160,420
 121,668
135,216
 135,216
Intangible assets, net52,668
 43,939
24,587
 26,146
Equity investments164,097
 169,912
159,546
 161,503
Other assets9,314
 12,028
9,099
 9,949
Restricted cash, less current portion3,132
 5,205
2,041
 2,886
Deferred tax asset6,213
 4,632
Total assets$703,959
 $704,090
$613,388
 $569,645
Liabilities, redeemable convertible preferred stock and stockholders' equity   
Liabilities, redeemable convertible preferred stock and stockholders’ equity   
Current liabilities:      
Current portion of debt$37,149
 $2,400
Current portion of operating lease liabilities$7,763
 $
Current portion of long-term obligations650
 718
Accounts payable17,994
 15,404
5,307
 8,828
Accrued expenses70,071
 103,838
38,424
 39,191
Accrued transportation costs114,476
 83,588
111,529
 84,889
Deferred revenue17,419
 17,381
253
 562
Reinsurance and related liability reserves6,860
 4,319
5,922
 5,438
Current liabilities of discontinued operations1,621
 3,257
Total current liabilities263,969
 226,930
171,469
 142,883
Long-term debt, less current portion430
 584
276
 353
Operating lease liabilities, less current portion14,603
 
Other long-term liabilities17,609
 21,386
12,472
 14,970
Deferred tax liabilities44,716
 41,627
22,240
 23,049
Total liabilities326,724
 290,527
221,060
 181,255
Commitments and contingencies (Note 15)
 
Commitments and contingencies (Note 13)
 
Redeemable convertible preferred stock      
Convertible preferred stock, net: Authorized 10,000,000 shares; $0.001 par value; 801,729 and 803,200, respectively, issued and outstanding; 5.5%/8.5% dividend rate77,404
 77,546
Stockholders' equity   
Common stock: Authorized 40,000,000 shares; $0.001 par value; 17,779,646 and 17,473,598, respectively, issued and outstanding (including treasury shares)18
 17
Convertible preferred stock, net: Authorized 10,000,000 shares; $0.001 par value; 801,606 issued and outstanding; 5.5%/8.5% dividend rate77,392
 77,392
Stockholders’ equity   
Common stock: Authorized 40,000,000 shares; $0.001 par value; 17,867,747 and 17,784,769, respectively, issued and outstanding (including treasury shares)18
 18
Additional paid-in capital331,947
 313,955
339,404
 334,744
Retained earnings208,589
 204,818
186,622
 187,127
Accumulated other comprehensive loss, net of tax(28,102) (25,805)
Treasury shares, at cost, 4,968,899 and 4,126,132 shares(210,812) (154,803)
Total Providence stockholders' equity301,640
 338,182
Noncontrolling interest(1,809) (2,165)
Total stockholders' equity299,831
 336,017
Total liabilities, redeemable convertible preferred stock and stockholders' equity$703,959
 $704,090
Treasury shares, at cost, 4,973,552 and 4,970,093 shares, respectively(211,108) (210,891)
Total stockholders’ equity314,936
 310,998
Total liabilities, redeemable convertible preferred stock and stockholders’ equity$613,388
 $569,645

 
See accompanying notes to the unaudited condensed consolidated financial statements


The Providence Service Corporation
Unaudited Condensed Consolidated Statements of IncomeOperations
(in thousands except share and per share data)
Three months ended September 30, Nine months ended September 30,Three months ended March 31,
2018 2017 2018 20172019 2018
Service revenue, net$421,319
 $409,517
 $1,239,159
 $1,216,994
$367,815
 $336,696
          
Operating expenses:          
Service expense391,608
 378,032
 1,147,914
 1,124,478
340,498
 303,115
General and administrative expense16,203
 18,629
 53,894
 53,705
19,401
 17,898
Asset impairment charge
 
 9,881
 
Depreciation and amortization6,641
 6,547
 20,317
 19,716
4,475
 3,580
Total operating expenses414,452
 403,208
 1,232,006
 1,197,899
364,374
 324,593
          
Operating income6,867
 6,309
 7,153
 19,095
3,441
 12,103
          
Other expenses:       
Other expenses (income):   
Interest expense, net347
 302
 918
 983
303
 326
Other loss669
 
 669
 
Equity in net loss of investees1,558
 460
 4,026
 991
Gain on sale of equity investment
 (12,606) 
 (12,606)
Gain on remeasurement of cost method investment(6,577) 
 (6,577) 
Loss (gain) on foreign currency transactions(178) 200
 (807) 600
Other income(66) 
Equity in net loss of investee1,656
 2,344
Income from continuing operations before income taxes11,048
 17,953
 8,924
 29,127
1,548
 9,433
Provision for income taxes4,259
 2,989
 7,755
 8,391
234
 2,010
Income from continuing operations, net of tax6,789
 14,964
 1,169
 20,736
1,314
 7,423
Discontinued operations, net of tax542
 (16) 485
 (6,000)
Loss from discontinued operations, net of tax(732) (1,697)
Net income7,331
 14,948
 1,654
 14,736
582
 5,726
Net income attributable to noncontrolling interests(177) (95) (285) (295)
Net income from discontinued operations attributable to non-controlling interest
 (296)
Net income attributable to Providence$7,154
 $14,853
 $1,369
 $14,441
$582
 $5,430
          
Net income (loss) available to common stockholders (Note 13)$5,298
 $11,962
 $(1,939) $8,927
Net (loss) income available to common stockholders (Note 11)$(535) $3,497
          
Basic earnings (loss) per common share:          
Continuing operations$0.37
 $0.88
 $(0.19) $1.10
$0.02
 $0.42
Discontinued operations0.04
 
 0.04
 (0.44)(0.06) (0.15)
Basic earnings (loss) per common share$0.41
 $0.88
 $(0.15) $0.66
$(0.04) $0.27
          
Diluted earnings (loss) per common share:          
Continuing operations$0.37
 $0.88
 $(0.19) $1.09
$0.02
 $0.42
Discontinued operations0.04
 
 0.04
 (0.44)(0.06) (0.15)
Diluted earnings (loss) per common share$0.41
 $0.88
 $(0.15) $0.65
$(0.04) $0.27
          
Weighted-average number of common shares outstanding:          
Basic12,865,777
 13,581,662
 12,992,403
 13,612,764
12,899,714
 13,105,965
Diluted12,927,122
 13,655,554
 12,992,403
 13,676,468
12,953,328
 13,199,440





See accompanying notes to the unaudited condensed consolidated financial statements


The Providence Service Corporation
Unaudited Condensed Consolidated Statements of Comprehensive Income
(in thousands)

 Three months ended September 30, Nine months ended September 30,
 2018 2017 2018 2017
Net income (loss)$7,331
 $14,948
 $1,654
 $14,736
Net loss (income) attributable to noncontrolling interest(177) (95) (285) (295)
Net income (loss) attributable to Providence7,154
 14,853
 1,369
 14,441
Other comprehensive income (loss):       
Foreign currency translation adjustments, net of tax(882) 2,165
 (2,924) 6,591
Reclassification of translation loss realized upon sale of subsidiary and equity investment, respectively627
 527
 627
 527
Other comprehensive income (loss)(255) 2,692
 (2,297) 7,118
Comprehensive income7,076
 17,640
 (643) 21,854
Comprehensive income attributable to noncontrolling interest(203) (26) (356) (113)
Comprehensive income (loss) attributable to Providence$6,873
 $17,614
 $(999) $21,741
 Three months ended March 31,
 2019 2018
Net income$582
 $5,726
Net income attributable to non-controlling interest
 (296)
Net income attributable to Providence582
 5,430
Other comprehensive income:   
Foreign currency translation adjustments, net of tax
 1,926
Other comprehensive income
 1,926
Comprehensive income582
 7,652
Comprehensive income attributable to non-controlling interest
 (215)
Comprehensive income attributable to Providence$582
 $7,437
 



































See accompanying notes to the unaudited condensed consolidated financial statements


The Providence Service Corporation
Unaudited Condensed Consolidated Statements of Stockholders’ Equity 
(in thousands except share data)

 Three Months Ended March 31, 2019
         
Accumulated
Other
        
 Common Stock 
Additional
Paid-In
 Retained 
Comprehensive
Loss, Net of
 Treasury Stock 
Non-
Controlling
  
 Shares Amount Capital Earnings Tax Shares Amount Interest Total
Balance at December 31, 201817,784,769
 $18
 $334,744
 $187,127
 $
 4,970,093
 $(210,891) $
 $310,998
Stock-based compensation
 
 2,103
 
 
 
 
 
 2,103
Exercise of employee stock options57,022
 
 2,557
 
 
 
 
 
 2,557
Restricted stock issued25,357
 
 
 
 
 3,459
 (217) 
 (217)
Shares issued for bonus settlement and director stipends599
 
 
 
 
 
 
 
 
Convertible preferred stock dividends (1)

 
 
 (1,087) 
 
 
 
 (1,087)
Net income attributable to Providence
 
 
 582
 
 
 
 
 582
Balance at March 31, 201917,867,747
 $18
 $339,404
 $186,622
 $
 4,973,552
 $(211,108) $
 $314,936



 Three Months Ended March 31, 2018
         
Accumulated
Other
        
 Common Stock 
Additional
Paid-In
 Retained 
Comprehensive
Loss, Net of
 Treasury Stock 
Non-
Controlling
  
 Shares Amount Capital Earnings Tax Shares Amount Interest Total
Balance at December 31, 201717,473,598
 $17
 $313,955
 $204,818
 $(25,805) 4,126,132
 $(154,803) $(2,165) $336,017
Stock-based compensation
 
 993
 
 
 
 
 
 993
Exercise of employee stock options212,789
 1
 8,819
 
 
 
 
 
 8,820
Restricted stock issued20,904
 
 
 
 
 3,778
 (237) 
 (237)
Shares issued for bonus settlement and director stipends2,715
 
 150
 
 
 
 
 
 150
Stock repurchase plan
 
 
 
 
 583,027
 (36,930) 
 (36,930)
Convertible preferred stock dividends (1)

 
 
 (1,089) 
 
 
 
 (1,089)
Foreign currency translation adjustments, net of tax
 
 
 
 1,926
 
 
 (81) 1,845
Non-controlling interest
 
 
 
 
 
 
 296
 296
Other
 
 49
 
 
 
 
 
 49
Net income attributable to Providence
 
 
 5,430
 
 
 
 
 5,430
Cumulative effect adjustment from change in accounting principle, net of tax
 
 
 5,710
 
 
 
 
 5,710
Balance at March 31, 201817,710,006
 $18
 $323,966
 $214,869
 $(23,879) 4,712,937
 $(191,970) $(1,950) $321,054

(1) Cash dividends on redeemable convertible preferred stock of $1.36 per share were distributed to convertible preferred stockholders.











See accompanying notes to the unaudited condensed consolidated financial statements


The Providence Service Corporation
Unaudited Condensed Consolidated Statements of Cash Flows
(in thousands)



Nine months ended September 30,Three months ended March 31,
2018 20172019 2018
Operating activities      
Net income$1,654
 $14,736
$582
 $5,726
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation14,217
 13,802
2,916
 4,728
Amortization6,100
 5,914
1,559
 2,070
Asset impairment charge9,881
 
Provision for doubtful accounts1,615
 1,258
87
 16
Stock-based compensation6,209
 4,586
2,103
 933
Deferred income taxes(602) (7,062)(768) (447)
Amortization of deferred financing costs and debt discount408
 516
101
 166
Equity in net loss of investees4,026
 991
Gain on sale of equity investment
 (12,606)
Gain on remeasurement of cost method investment(6,577) 
Equity in net loss of investee1,656
 2,321
Other non-cash charges (credits)(115) 554

 (611)
Changes in operating assets and liabilities:      
Accounts receivable(31,514) (10,647)1,631
 (12,414)
Prepaid expenses and other14,243
 7,517
3,526
 (3,232)
Income tax receivable on sale of business5,103
 
Reinsurance and related liability reserve(548) (4,924)(1,311) (820)
Accounts payable and accrued expenses(26,251) (3,407)(5,624) 2,250
Accrued transportation costs30,888
 28,839
26,640
 16,683
Deferred revenue(1,468) (4,537)(361) 7,660
Other long-term liabilities304
 1,399
Operating lease and other long-term liabilities991
 589
Net cash provided by operating activities22,470
 36,929
38,831
 25,618
Investing activities      
Purchase of property and equipment(13,194) (15,293)(1,682) (4,987)
Acquisitions, net of cash acquired(42,067) 
Dispositions, net of cash sold(5,862) 
Cost method investments
 (3,000)
Proceeds from sale of equity investment
 15,823
Proceeds from note receivable3,130
 
Other investing activities
 310
Net cash used in investing activities(57,993) (2,160)(1,682) (4,987)
Financing activities      
Preferred stock dividends(3,302) (3,305)(1,087) (1,089)
Repurchase of common stock, for treasury(56,009) (18,763)(217) (37,167)
Proceeds from common stock issued pursuant to stock option exercise12,413
 1,528
2,557
 9,301
Performance restricted stock surrendered for employee tax payment(429) (96)
Proceeds from debt36,000
 
Capital lease payments and other(2,529) (1,711)(145) (1,304)
Net cash used in financing activities(13,856) (22,347)
Net cash provided by (used in) financing activities1,108
 (30,259)
Effect of exchange rate changes on cash21
 464

 115
Net change in cash, cash equivalents and restricted cash(49,358) 12,886
38,257
 (9,513)
Cash, cash equivalents and restricted cash at beginning of period101,606
 86,392
12,367
 101,606
Cash, cash equivalents and restricted cash at end of period$52,248
 $99,278
$50,624
 $92,093

 






See accompanying notes to the unaudited condensed consolidated financial statements


The Providence Service Corporation
Supplemental Cash Flow Information
(in thousands)

 Nine Months Ended
September 30,
Supplemental cash flow information2018 2017
Cash paid for interest$767
 $776
Cash paid for income taxes$11,477
 $14,804
Purchase of equipment through capital lease obligation$724
 $516
Acquisitions:   
Purchase price$54,700
 $
Less:   
Cash acquired(1,302) 
Restricted cash acquired(110) 
Value of existing ownership in Circulation(9,577) 
Purchase consideration payable(1,644) 
Acquisitions, net of cash acquired$42,067
 $
 Three Months Ended
March 31,
Supplemental cash flow information2019 2018
Cash paid for interest$654
 $221
Cash paid for income taxes$104
 $463
Purchase of equipment through capital lease obligation$
 $677













































 See accompanying notes to the unaudited condensed consolidated financial statements



The Providence Service Corporation
Notes to the Unaudited Condensed Consolidated Financial Statements
September 30, 2018March 31, 2019
(in thousands except years, share and per share data)
 
1.    Organization and Basis of Presentation

Description of Business

The Providence Service Corporation (“we”, the “Company” or “Providence”) owns subsidiaries and investments primarily engaged inis the provision of healthcare services in the United States and workforce development services internationally. The subsidiaries and other investments in which the Company holds interests comprise the following segments:

Non-Emergency Transportation Services (“NET Services”) – Nationwidelargest manager of non-emergency medical transportation (“NET”) programs for state governments and managed care organizations. On September 21, 2018,organizations (“MCOs”) in the United States (“U.S.”). The Company’s NET Services segment operates under the brands LogistiCare Solutions, LLC (“LogistiCare”), a wholly-owned subsidiary ofand Circulation. Additionally, the Company completed its acquisition of Circulation, Inc. (“Circulation”). Circulation isowns a company that offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare.
Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement services, legal offender rehabilitation services, youth community service programs and certain health related services to eligible participants of government sponsored programs. On November 6, 2018, the Board of Directors of Providence approved the sale of the WD Services segment. On November 7, 2018, the Company and Ingeus UK Holdings Limited (“Holdings”), its direct wholly-owned subsidiary, entered into a share purchase agreement with Advanced Personnel Management Global Pty Ltd and APM UK Holdings Limited (together the “Purchasers”) and International APM Group Pty Limited, as Purchasers’ Guarantor (the “Guarantor”), pursuant to which the Company agreed to sell substantially all of the operating subsidiaries of its WD Services segment with the exception of its operations in Saudi Arabia, for which it is pursuing alternative strategies which are expected to result in no longer providing services in the country beyond the end of the year. The transaction is subject to approvals from certain of Ingeus’ government customers and the satisfaction of customary closing conditions.
Matrix Investment – Minority interestminority investment in CCHN Group Holdings, Inc. and its subsidiaries (“Matrix”), accounted for as an equity method investment.. Matrix offersis a national networknationwide provider of community-based clinicians who deliver in-homehome and mobile-based healthcare services for members,health plans in the U.S., including comprehensive health assessments (“CHAs”), quality gap closure visits, “level of service” needs assessments, and post-acute and chronic care management, providing such services through a network of community-based clinicians and a fleet of mobile health clinics with advanced diagnosticdiagnostics capabilities. On February 16, 2018, Matrix acquired HealthFair.

In addition to its segments’ operations, the Corporate and Other segment includes the Company’s activities at its corporate office that include executive, accounting, finance, internal audit, tax, legal, public reporting, certain strategic and corporate development functions and the results of the Company’s captive insurance company. On April 11,During 2018, the Company announced an organizational consolidation plan ("Organizational Consolidation") to integrate substantially all activities and functions performed at the corporate holding company level into its wholly-owned subsidiary, LogistiCare.NET Services segment. As the Organizational Consolidation was substantially complete beginning January 1, 2019, our former Corporate and Other segment was combined with the NET Services segment. See Note 9,8, Restructuring and Related Reorganization Costs,and Note 16, Segments, for further information.

Basis of Presentation

The Company follows accounting standards set by the Financial Accounting Standards Board (“FASB”). The FASB establishes accounting principles generally accepted in the United States (“GAAP”). Rules and interpretive releases of the Securities and Exchange Commission (“SEC”) under authority of federal securities laws are also sources of authoritative GAAP for SEC registrants. References to GAAP issued by the FASB in these footnotes are to the FASB Accounting Standards Codification (“ASC”), which serves as the single source of authoritative non-SEC accounting and applicable reporting standards to be applied byfor non-governmental entities. All amounts are presented in United States (“U.S.”) dollars, unless otherwise noted.

The Company’s unaudited condensed consolidated financial statements have been prepared in accordance with GAAP for interim financial information, and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all the information and disclosures required by GAAP for complete financial statements. In the opinion of management, all adjustments considered necessary for the fair presentation of the results of the interim periods have been included.

The Company has made estimates relating to the reporting of assets and liabilities, revenues and expenses and certain disclosures to preparein the preparation of these unaudited condensed consolidated financial statements in conformity with GAAP. Actual results could


differ from those estimates. Operating results for the three and nine months ended September 30, 2018March 31, 2019 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2018.2019. Management has evaluated events and transactions that occurred after the balance sheet date and through the date these unaudited condensed consolidated financial statements were filed with the SEC and considered the effect of such events in the preparation of these unaudited condensed consolidated financial statements.

The condensed consolidated balance sheet at December 31, 20172018 has been derived from the audited financial statements at that date but does not include all the information and footnotes required by GAAP for complete financial statements. The unaudited condensed consolidated financial statements contained herein should be read in conjunction with the audited financial statements and notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017.2018.

The Company holds investments that are accountedaccounts for its investment in Matrix using the equity method. The Company does not control the decision-making process or business management practices of these affiliates.Matrix. While the Company has access to certain information and performs certain procedures to review the reasonableness of information, the Company relies on the management of these affiliatesMatrix to provide accurate financial information prepared in accordance with GAAP. The Company receives audit reports relating to such financial information from the affiliates’Matrix’s independent auditors on an annual basis. The Company is not aware of any errors in or possible misstatements of the financial information provided by its equity affiliatesMatrix that would have a material effect on the Company’s condensed consolidated financial statements. See Note 5, Equity Investments, for further information.


Reclassifications

We haveDuring the three months ended March 31, 2019, in conjunction with the change in the Company’s organizational structure as described in Note 16, Segments, we reclassified certain amounts relating tocosts between “General and administrative expense” and “Service expense” on our prior period results to conform to our current period presentation. See Note 2, accompanying condensed consolidated statements of operations as summarized below:
 Three months ended March 31, 2018
 
As Previously Reported (1)
 Reclassifications As Reported
Service expense$310,701
 $(7,586) $303,115
General and administrative expense10,312
 7,586
 17,898
(1)Significant Accounting Policies and Recent Accounting Pronouncements, Adjusted for additional information on reclassifications.discontinued operations, as described in note 15.

2.    Significant Accounting Policies and Recent Accounting Pronouncements

The Company adopted the following accounting pronouncements during the ninethree months ended September 30, 2018:

In May 2014, the FASB issued Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”). ASU 2014-09 introduced FASB Accounting Standards Codification Topic 606 (“ASC 606”), which replaced historical revenue recognition guidance and is intended to improve and converge with international standards the financial reporting requirements for revenue from contracts with customers. The core principle of ASC 606 is that an entity should recognize revenue for the transfer of goods or services equal to the amount that it expects to be entitled to receive for those goods or services. ASC 606 also requires additional disclosures about the nature, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments. ASU 2014-09 allows for adoption either on a full retrospective basis to each prior reporting period presented or on a modified retrospective basis with the cumulative effect of initially applying the new guidance recognized at the date of initial application. The Company adopted ASU 2014-09 effective January 1, 2018 using the modified retrospective transition method for contracts that were not completed as of January 1, 2018.



The Company recognized the cumulative effect of initially applying the new revenue standard as an adjustment to the opening balance of retained earnings. Upon adoption of ASU 2014-09, the cumulative effect of the changes made to the Company’s condensed consolidated balance sheet as of January 1, 2018 were as follows:

 Balance at December 31, 2017 Adjustments due to ASU 2014-09 Balance at January 1, 2018
Assets     
   Prepaid expenses and other$35,243
 $11,182
 $46,425
      
Liabilities     
   Accrued expenses103,838
 2,330
 106,168
   Deferred revenue17,381
 3,112
 20,493
   Deferred tax liability41,627
 30
 41,657
      
Equity     
   Retained earnings, net of tax204,818
 5,710
 210,528
The impact of applying the new revenue recognition guidance on the Company’s condensed consolidated statements of income for the three and nine months ended September 30, 2018, and balance sheet as of September 30, 2018, was as follows:

 Three months ended September 30, 2018 Nine months ended September 30, 2018
Statements of IncomeAs Reported Pro forma as if the previous accounting guidance was in effect As Reported Pro forma as if the previous accounting guidance was in effect
Service revenue, net$421,319
 $422,942
 $1,239,159
 $1,254,350
Service expense391,608
 393,659
 1,147,914
 1,159,943
Operating income6,867
 6,439
 7,153
 10,315
Income from continuing operations before taxes11,048
 10,620
 8,924
 12,086
Net income attributable to Providence7,154
 7,580
 1,369
 4,590
Diluted earnings (loss) per share$0.41
 $0.44
 $(0.15) $0.09
        
 September 30, 2018    
Balance SheetAs Reported Pro forma as if the previous accounting guidance was in effect    
Prepaid expenses and other$27,292
 $21,890
    
Accrued expenses70,071
 68,550
    
Deferred revenue17,419
 16,222
    
Deferred tax liabilities44,716
 44,527
    
Retained earnings, net of tax208,589
 206,094
    

The comparative information has not been restated and continues to be reported under the accounting standards in effect for those periods. See further information in Note 3, Revenue Recognition.



In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments (“ASU 2016-15”). ASU 2016-15 provides guidance for eight targeted changes with respect to how cash receipts and cash payments are classified in the statements of cash flows, with the objective of reducing diversity in practice. ASU 2016-15 is effective for financial statements issued for fiscal years beginning after December 15, 2017, with early adoption permitted. The Company adopted ASU 2016-15 on January 1, 2018. The adoption did not have a significant impact on the Company's consolidated financial statements.
In November 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash (“ASU 2016-18”). ASU 2016-18 requires that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. ASU 2016-18 is effective for public entities for fiscal years beginning after December 15, 2017, and interim periods within those fiscal years. Early adoption is permitted, including adoption in an interim period; however, any adjustments must be reflected as of the beginning of the fiscal year that includes that interim period. ASU 2016-18 must be adopted retrospectively. The Company adopted ASU 2016-18 on January 1, 2018. As a result of the adoption of ASU 2016-18, the Company recast its condensed consolidated statement of cash flows for the nine months ended September 30, 2017. The recast resulted in an increase in cash used in investing activities of $7,029. See additional information in Note 4, Cash, Cash Equivalents and Restricted Cash.

In May 2017, the FASB issued ASU No. 2017-09, Compensation–Stock Compensation (Topic 718):Scope of Modification Accounting (“ASU 2017-09”). ASU 2017-09 provides guidance about which changes to the terms of a share-based payment award should be accounted for as a modification. A change to an award should be accounted for as a modification unless the fair value of the modified award is the same as the original award, the vesting conditions do not change, and the classification as an equity or liability instrument does not change. This guidance is effective for fiscal years beginning after December 15, 2017. Early adoption is permitted. The Company adopted ASU 2017-09 on January 1, 2018. The adoption of ASU 2017-09 did not have a material impact on the Company’s consolidated financial statements.

Updates to the recent accounting pronouncements as disclosed in the Company's Form 10-K for the year ended DecemberMarch 31, 2017 are as follows:2019:

In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842) (“ASU 2016-02”). ASU 2016-02 introduced FASB Accounting Standards Codification Topic 842 (“ASC 842”), which will replacereplaced ASC 840, Leases. In July 2018, the FASB issued ASU No. 2018-10, Codification Improvements to Topic 842 (Leases) (“ASU 2018-10”), which provides narrow amendments to clarify how to apply certain aspects of the new lease standard. Additionally, in July 2018, the FASB issued ASU No. 2018-11, Leases (Topic 842): Targeted Improvements (“ASU 2018-11”). ASU 2018-11 provides a new transition method and a practical expedient for separating components of a leasing contract.

ASC 842 is effective for publicly held entities for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early adoption is permitted. Lessees may apply a modified retrospective transition approach for leases existing at, or entered after, the beginning of the earliest comparative period presented in the financial statements, or lessees may initially apply the new lease standard at the adoption date and recognize a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption.

The Company has not entered into significant lease agreements in which it is the lessor; however, the Company does have lease agreements in which it is the lessee. Under ASC 842, lessees will beare required to recognize a lease liability and right-of-use (ROU) asset for all leases (with the exception of short-term leases) at the lease commencement date. TheEffective January 1, 2019, the Company intends to applyadopted this guidance, applied the modified retrospective transition method and electelected the transition option to use the effective date of January 1, 2019 as the date of initial application. The Company will recognizerecognized the cumulative effect of the transition adjustment on the condensed consolidated balance sheet as of the effective date;date and it doesdid not expect to provide any new lease disclosures for periods before the effective date. With respect to the practical expedients, the Company expects to electelected the package of transitional-related practical expedients and the practical expedient not to separate lease and non-lease components. At January 1, 2019, the Company recorded $23,165 and $24,491 of additional ROU leased assets and liabilities, respectively, on its condensed consolidated balance sheet. The adoption did not have a material impact on the statement of operations. See Note 9, Leases, for further information.

In August 2018, the SEC adopted the final rule under SEC Release No. 33-10532, Disclosure Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. In addition, the amendments expanded the disclosure requirements on the analysis of stockholders’ equity for interim financial statements. Under the amendments, an analysis of changes in each caption of stockholders’ equity presented in the balance sheet must be provided in a note or separate statement. The analysis should present a reconciliation of the beginning balance to the ending balance of each period for which a statement of comprehensive income is required to be filed. The Company does not expect to applyadopted this new rule in the usequarter ended March 31, 2019 by including the condensed consolidated statements of hindsight practical expedient. In connection with the adoption of ASU 2016-02,stockholders’ equity.

Recent accounting pronouncements that the Company has assembled a cross-functional team supported by external consultantsyet to evaluate the lease portfolio, systems, processes and policy change requirements. A review of the lease population has commenced and the Company has selected a third-party software program to store, track and analyze its leases in accordance with the new guidance. The Company is in process of implementing the software program for its lease population. The Company's assessment of the related financial impact is ongoing and, therefore, the Company has not yet determined whether the impact will be material to its consolidated financial statements.adopt are as follows:

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326) (“ASU 2016-13”). The amendments in ASU 2016-13 will supersede or clarify much of the existing guidance for reporting credit losses for assets held at amortized cost basis and available for sale debt securities. The amendments in ASU 2016-13 affect loans, debt securities,


trade receivables, net investments in leases, off balance sheet credit exposures, reinsurance receivables, and any other financial assets not excluded from the scope that have the contractual right to receive cash. ASU 2016-13 is effective for financial statements issued for fiscal years beginning after December 15, 2019, with early adoption permitted for fiscal years beginning after December 15, 2018. The Company is currently evaluating the impact of ASU 2016-13 on its consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”). ASU 2018-13 removes certain disclosures, modifies certain disclosures and added additional disclosures. The standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. Certain disclosures in ASU 2018-13 would need requires certain disclosures


to be applied on a retrospective basis and others on a prospective basis. The Company is currently evaluating the impact of ASU 2018-13 on its consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software: Customer'sCustomer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract (“ASU 2018-15”), which. ASU 2018-15 will align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The standard is effective for fiscal years beginning after December 15, 2019, with early adoption permitted. The Company is currently evaluating the impact of ASU 2018-15 on its consolidated financial statements.

In August 2018, the SEC adopted the final rule under SEC Release No. 33-10532, Disclosure Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. In addition, the amendments expanded the disclosure requirements on the analysis of stockholders' equity for interim financial statements. Under the amendments, an analysis of changes in each caption of stockholders' equity presented in the balance sheet must be provided in a note or separate statement. The analysis should present a reconciliation of the beginning balance to the ending balance of each period for which a statement of comprehensive income is required to be filed. The final rule is effective on November 5, 2018. The Company will adopt this new rule beginning with its financial reporting for the quarter ended March 31, 2019. Upon adoption, the Company will include its Consolidated Statements of Stockholders’ Equity with each filing of a Quarterly Report on Form 10-Q.

There were no other significant updates to the new accounting guidance not yet adopted by the Company as disclosed in its Annual Report on Form 10-K for the year ended December 31, 2017.

3.    Revenue Recognition

Under ASC 606, the Company recognizes revenue as it transfers control of promised services to its customers. The Company generates all of its revenue from contracts with customers. The amount of revenue recognized reflects the consideration to which the Company expects to be entitled in exchange for these services. The Company satisfies substantially all of its performance obligations and recognizes revenue over time instead of at points in time.

Disaggregation of Revenue
The following table summarizes disaggregated revenue from contracts with customers for the three and nine months ended September 30, 2018 by contract type for NET Services:

Three months ended September 30, 2018 Nine months ended September 30, 2018Three months ended March 31, 2019 Three months ended March 31, 2018
State Medicaid agency contracts$183,661
 $544,409
$176,968
 $177,289
Managed care organization contracts160,110
 479,794
190,847
 159,407
Total NET Services revenue, net$343,771
 $1,024,203
Total Service revenue, net$367,815
 $336,696
      
Capitated contracts$297,808
 $869,203
$304,596
 $284,402
Non-capitated contracts45,963
 155,000
63,219
 52,294
Total NET Services revenue, net$343,771
 $1,024,203
Total Service revenue, net$367,815
 $336,696
    


The following table summarizes disaggregated revenue from contracts with customers for the three and nine months ended September 30, 2018 by revenue category for WD Services:

 Three months ended September 30, 2018 Nine months ended September 30, 2018
Employment preparation and placement services$31,767
 $118,161
Legal offender rehabilitation services17,926
 58,775
Youth services23,171
 24,160
Other4,684
 13,860
     Total WD Services revenue, net$77,548
 $214,956

The following table summarizes disaggregated revenue from contracts with customers for the three and nine months ended September 30, 2018 by geographic region:

 Three months ended September 30, 2018
 United
States
 United
Kingdom
 Other
Foreign
 Total
NET Services$343,771
 $
 $
 $343,771
WD Services5,066
 53,018
 19,464
 77,548
   Total$348,837
 $53,018
 $19,464
 $421,319
        
 Nine months ended September 30, 2018
 United
States
 United
Kingdom
 Other
Foreign
 Total
NET Services$1,024,203
 $
 $
 $1,024,203
WD Services14,108
 127,487
 73,361
 214,956
   Total$1,038,311
 $127,487
 $73,361
 $1,239,159

NET Services Revenue
NET Services provides non-emergency transportation services pursuant to contractual commitments over defined service delivery periods. For most contracts, NET Services arranges for transportation of members through its network of independent transportation providers, whereby it remits payment to the transportation providers. However, for certain contracts, NET Services only provides administrative management services to support the customers’ efforts to serve its clients, and the amount of revenue recognized is based upon the management fee earned.
These contracts typically include single performance obligations under which NET Services stands ready to deliver management, fulfillment and record-keeping related to non-emergency transportation services. Transportation management services include, but are not limited to, fraud, waste, and abuse and utilization review programs as well as compliance controls. NET Services’ performance obligations consist of a series of distinct services that are substantially the same and which are transferred to the customer in the same manner. In most cases, NET Services is the principal in its arrangements because it controls the services before transferring those services to the customer.

NET Services primarily uses the ‘as invoiced’ practical expedient to recognize revenue because it typically has the right to consideration from customers in an amount that corresponds directly with the value of its performance to date. This is consistent with NET Services’ historical revenue recognition policy. NET Services recognizes revenue for some of its contracts that include variable consideration using a time-elapsed measure when the fees earned relate directly to services performed in the period. Because most contracts include termination for convenience clauses with required notice periods of less than one year, most NET Services contracts are deemed to be short-term in nature.
Some of NET Services’ contracts include provisions whereby it must provide certain levels of service or face potential penalties or be required to refund fees paid by the customer. For those contracts, NET Services records a provision to reduce revenue to reflect the amount to which it expects it will ultimately be entitled.


The only financial impact for NET Services of adopting ASU 2014-09 was the determination it is the agent under one of its contracts based on the new guidance, whereas it previously considered itself the principal in the arrangement. Consequently, NET Services now recognizes revenue under the specific contract on a net basis, which resulted in reduced revenue and service expense of $3,765 and $11,166 during the three and nine months ended September 30, 2018, respectively.
During the three and nine months ended September 30,March 31, 2019 and 2018, NET Services recognized $1,956$2,572 and $5,685,$6,392, respectively, from performance obligations satisfied in previous periods due to the resolution of contractual adjustments agreed with the customer.
WD Services Revenue
WD Services provides workforce development and offender rehabilitation services, which include employment preparation and placement, as well as apprenticeship and training, youth community service programs and certain health related services to clients on behalf of governmental and private entities pursuant to contractual commitments over defined service delivery periods. While the specific terms vary by contract, WD Services often receives four types of revenue streams under contracts with government entities: referral/attachment fees, job placement/job outcome fees, sustainment fees and incentive fees (collectively, “outcome fees”).
Most of WD Services’ contracts include a single promise to stand ready to deliver pre-defined services. WD Services concluded its performance obligations comprise a series of distinct monthly services that are substantially the same and which are transferred to the customer in the same manner. Accordingly, the monthly promise to stand ready is accounted for as a single performance obligation. Substantially all of WD Services’ contracts include variable consideration, whereby it earns revenues if certain contractually-defined outcomes occur in the future. As the related performance obligations are satisfied, WD Services recognizes revenue for those outcomes in proportion to the amount of the related fees it estimates have been earned. The amount of revenue is based upon WD Services’ estimate of the final amount of outcome fees to be earned. WD Services evaluates probability generally using the expected value method because the likelihood it will be entitled to variable fees is binary in nature. These estimates consider i) contractual rates, ii) assumed success rates and iii) assumed participant life in program. Generally, each of these estimates is based upon historical results, although for new contracts, other factors may be considered. At each reporting period, WD Services updates its estimate of variable consideration based on actual results or other relevant information and records an adjustment to revenue based upon services performed to date. For some of WD Services’ contracts, it recognizes revenue as it invoices customers because the amount to which it is entitled to invoice approximates the fair value of the services transferred.
WD Services constrains its estimates of variable consideration by reducing those estimates to amounts it believes with sufficient confidence will not later result in a significant reversal of revenue. When determining if variable consideration should be constrained, management considers whether there are factors outside WD Services’ control that could result in a significant reversal of revenue. In making these assessments, WD Services considers the likelihood and magnitude of a potential reversal of revenue.

For some of WD Services’ contracts, WD Services accrues for potential penalties it could incur as a result of not meeting certain performance targets. These penalties are estimated based on expectations from historical results. Duringcontractual adjustments to which the nine months ended September 30, 2018, our subsidiary, The Reducing Reoffending Partnership Limited (“RRP”), along with other providers of probation services, obtained further clarity on the recommendations resulting from the UK probation services review, including the measurement of frequency and binary recidivism measures and the related income and penalties. As a result of this clarification of the agreement, which was subsequently signed in the third quarter, RRP was able to calculate a reasonable estimate of its liability, recording a reduction of revenue of $1,681 during the nine months ended September 30, 2018. In addition, based upon current performance trends, the Company estimates it will incur additional penalties over the remainder of the contract through 2020, and such amounts will be recorded as an offset to revenue earned over such periods, based upon ASC 606. The Company believes it will have the opportunity to earn additional income based upon the final amendment, but such amounts will be recorded in the future as services are provided.

Under the new standard, for certain contracts in which WD Services receives up-front fees or fixed monthly fees, WD Services may recognize revenue over a different period than under historical guidance, which may include a longer period of time. In addition, WD Services may recognize revenue for outcome fees earlier than under historical guidance, as WD Services previously recognized those revenues only upon final resolution of the outcome, at which point the related invoice was issued. Thus, the new standard results in a greater degree of estimation for outcome-based fees, and to a lesser extent, fixed fees.

During the three and nine months ended September 30, 2018, WD Services recognized $3,283 and $8,357, respectively, from performance obligations satisfied in previous periods, based upon final resolution of amounts with the customer.


customer agreed.
Related Balance Sheet Accounts
Accounts receivable, net - The Company records accounts receivable amounts at the contractual amount, less an allowance for doubtful accounts. The Company maintains an allowance for doubtful accounts at an amount it estimates to be sufficient to cover the risk that an account will not be collected. The Company regularly evaluates its accounts receivables, especially receivables that are past due, and reassesses its allowance for doubtful accounts based on identified customer collection issues. In circumstances where the Company is aware of a customer’s inability to meet its financial obligation, the Company records a specific allowance for doubtful accounts to reduce its net recognized receivable to an amount the Company reasonably expects to collect. Under certain contracts of NET Services, final payment is based on a reconciliation of actual utilization and cost, and the final reconciliation may require a considerable period of time. In addition, certain government entities which WD Services serves remit payment substantially beyond the payment terms. The Company monitors these amounts due to the aging of receivables, taking into account discussions with the customer and other considerations, and generally believes the balances are collectible. However, factors within those government entities could change and there can be no assurance that such changes would not result in an inability to collect the receivables.
For example, under WD Services’ employability contract in Saudi Arabia, certain receivable balances are significantly past due. During the three months ended September 30, 2018, the Company reached an agreement with the Saudi Arabian authorities to settle certain outstanding receivables at a discount, recording a write-down of $1,804. Such amounts arose prior to March 2017, when the government implemented an electronic billing system. A reserve was not provided previously, as the amounts were expected to be paid. However, due to delays in payment and the related administrative burden of the reconciliation process, the Company offered a discount in order to settle the receivable.
The following table provides information about accounts receivable, net as of September 30, 2018 and December 31, 2017:net:
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Accounts receivable$138,254
 $122,634
$96,736
 $101,340
NET Services' reconciliation contract receivable44,362
 42,054
NET Services’ reconciliation contract receivable55,568
 48,270
Allowance for doubtful accounts(1,461) (5,762)(1,951) (1,854)
$181,155
 $158,926
$150,353
 $147,756
Contract assets - Primarily reflects estimated revenue expected to be billed, as the Company does not have the unconditional right to invoice these amounts. We receive payments from customers basedThe following table provides information about other accounts included on the terms established in our contracts. The balance of $4,512 is included in “Prepaid expenses and other” in theaccompanying condensed consolidated balance sheet at September 30, 2018.sheets:
NET Services accrued contract payments - Includes liabilities related to certain contracts of NET Services for which final payment is based on a reconciliation of actual utilization and cost, and the final reconciliation may require a considerable period of time. The balance is included in “Accrued liabilities” in the condensed consolidated balance sheet. The balance at September 30, 2018 and December 31, 2017 totaled $10,713 and $17,487, respectively.
Deferred Revenue - Includes funds received for certain services in advance of services being rendered. The balance at September 30, 2018 and December 31, 2017 totaled $17,419 and $17,381, respectively. The increase in the deferred revenue balance from December 31, 2017 to September 30, 2018 is primarily driven by cash payments received or due in advance of satisfying our performance obligations, including the impact of the adoption of the revenue recognition standard, as revenue under the WD Services youth services contract is now fully deferred until the courses are offered in the summer and fall.
 March 31, 2019 December 31, 2018
Accrued contract payments, included in accrued expenses
$10,439
 $9,756
Deferred revenue, current253
 562
Deferred revenue, long-term, included in other long-term liabilities
912
 963
During the ninethree months ended September 30,March 31, 2019 and 2018, $11,602$339 and $3,013 of deferred revenue deferred as of December 31, 2018 and 2017, respectively, was recognized.
Costs to Obtain and Fulfill a Contract

The Company capitalizes costs incurred to fulfill its contracts that i) relate directly to the contract; ii) are expected to generate resources that will be used to satisfy the Company’s performance obligation under the contract; and iii) are expected to be recovered through revenue generated under the contract. Contract fulfillment costs are expensed to service expense as the Company satisfies its performance obligations. These costs, which are classified in “Prepaid expenses and other” on the condensed consolidated balance sheets, principally relate to costs deferred for work performed by sub-contractors under WD Services’ contracts that will be used in satisfying future performance obligations. These deferred costs totaled $1,937 and $2,543 at September 30, 2018 and December 31, 2017, respectively. The Company recognized $2,438 and $2,562, respectively, of deferred costs as service expense during the three and nine months ended September 30, 2018.


Practical Expedients, Exemptions and Other Matters
We do not incur significant sales commissions expenses. Any amounts are expensed as incurred. These costs are recorded within service expense in the condensed consolidated statements of income.
The Company generally expects the period of time from when it transfers a promised service to a customer and when the customer pays for the service to be one year or less, and thus we do not have a significant financing component for our contracts with customers.
We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less; (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed; or (iii) contracts for which the variable consideration is allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation, and the terms of the variable consideration relate specifically to our efforts to transfer the distinct service or to a specific outcome from transferring the distinct service.
4.    Cash, Cash Equivalents and Restricted Cash

The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows:

September 30, 2018 September 30, 2017March 31, 2019 March 31, 2018
Cash and cash equivalents$47,492
 $92,178
$42,418
 $86,229
Restricted cash, current1,624
 1,198
1,868
 1,597
Current assets of discontinued operations4,297
 
Restricted cash, less current portion3,132
 5,902
2,041
 4,267
Cash, cash equivalents and restricted cash$52,248
 $99,278
$50,624
 $92,093

Restricted cash primarily relates to amounts held in trusts for reinsurance claims losses under the Company’s Captivecaptive insurance operation for historical workers’ compensation, general and professional liability and auto liability reinsurance programs, as well as amounts restricted for withdrawal under our self-insured medical and benefits plans. Current assets of discontinued operations principally reflect the cash position of WD Services operations in Saudi Arabia, which was not sold as part of the WD Services sale. Such cash will be used to fund the shut-down costs of this operation as needed. See Note 15, Discontinued Operations, for further information on the WD Services sale.

5.    Equity Investment

Matrix

As of September 30, 2018both March 31, 2019 and December 31, 2017,2018, the Company owned a 43.6% and 46.6% noncontrollingnon-controlling interest in Matrix, respectively. The Company's ownership decreased as a result of the rollover of certain equity interests in HealthFair, which Matrix acquired on February 16, 2018.Matrix. Pursuant to a Shareholder’s Agreement,shareholder’s agreement, affiliates of Frazier Healthcare Partners hold rights necessary to control the fundamental operations of Matrix. The Company accounts for this investment in Matrix under the equity method of accounting andwith the Company’s share of Matrix’s income or losses are recorded as “Equity in net (gain) loss of investees”investee” in the accompanying condensed consolidated statements of income.operations.

The carrying amount of the assets included in the Company’s condensed consolidated balance sheetsheets and the maximum loss exposure related to the Company’s interest in Matrix as of September 30, 2018March 31, 2019 and December 31, 20172018 totaled $163,814$159,546 and $169,699,$161,503, respectively.

Summary financial information for Matrix on a standalone basis is as follows:
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Current assets$64,139
 $37,563
$61,283
 $61,565
Long-term assets732,630
 597,613
712,353
 719,450
Current liabilities29,691
 27,718
25,006
 27,619
Long-term liabilities375,466
 240,513
372,225
 373,159
 Three months ended
March 31, 2019
 Three months ended March 31, 2018
Revenue$66,983
 $67,429
Operating income (loss)555
 (789)
Net loss(4,486) (8,518)



 Three months ended
September 30, 2018
 Three months ended September 30, 2017
Revenue$70,522
 $58,639
Operating income1,492
 3,159
Net loss(4,351) (537)
    
 Nine months ended September 30, 2018 Nine months ended September 30, 2017
Revenue$216,361
 $175,346
Operating income5,330
 10,109
Net loss(13,736) (775)

Included in Matrix’s standalone net loss for the three months ended September 30, 2018 are depreciation and amortization of $9,558, interest expense of $6,193, equity compensation of $491, management fees paid to certain of Matrix’s shareholders of $583, merger and acquisition related diligence costs of $95, integration costs of $1,931, and an income tax benefit of $350. Included in Matrix’s standalone net loss for the nine months ended September 30, 2018 are depreciation and amortization of $27,969, interest expense of $22,475, including $6,567 related to the amortization of deferred financing costs primarily resulting from the refinancing of Matrix debt facility, equity compensation of $2,090, management fees paid to certain of Matrix’s shareholders of $4,337, merger and acquisition related diligence costs of $2,341 primarily related to the first quarter acquisition of HealthFair, integration costs of $4,293, and an income tax benefit of $3,409.

Included in Matrix’s standalone net loss for the three months ended September 30, 2017 were equity compensation of $640, depreciation and amortization of $8,469, interest expense of $3,741 and an income tax expense of $45. Included in Matrix’s standalone net loss for the nine months ended September 30, 2017 were transaction bonuses and other transaction related costs of $3,518, equity compensation of $1,902, depreciation and amortization of $24,629, interest expense of $11,005 and an income tax benefit of $121.

6.    Prepaid Expenses and Other

Prepaid expenses and other were comprised of the following: 
 September 30,
2018
 December 31,
2017
Prepaid income taxes$2,050
 $1,106
Escrow funds
 10,000
Contract asset4,512
 
Prepaid insurance2,070
 2,121
Prepaid taxes and licenses2,131
 906
Note receivable
 3,224
Prepaid rent1,014
 2,268
Deposits held for leased premises and bonds2,115
 2,849
Costs to fulfill a contract1,937
 2,543
Other11,463
 10,226
Total prepaid expenses and other$27,292
 $35,243
 March 31,
2019
 December 31,
2018
Prepaid income taxes$28,507
 $35,207
Prepaid insurance627
 1,308
Prepaid rent
 828
Other prepaid expenses6,929
 6,824
Total prepaid expenses and other$36,063
 $44,167

Escrow funds at December 31, 2017 represent amounts related to indemnification claims from the sale of the Human Services segment, which was completed on November 1, 2015. The escrow funds were used during the three months ended September 30, 2018 to satisfy a portion of the Company’s settlement of indemnification claims. See Note 15, Commitments and Contingencies, for further information. “Contract asset” and “Costs to fulfill a contract” in the table above relate to the adoption of ASC 606, as described in Note 3, Revenue Recognition.



7. Goodwill and Intangible Assets

Goodwill
Changes in goodwill were as follows:
 
NET
Services
 
WD
Services
 
Consolidated
Total
Balances at December 31, 2017     
Goodwill$191,215
 $37,718
 $228,933
Accumulated impairment losses(96,000) (11,265) (107,265)
 95,215
 26,453
 121,668
      
Acquisition of Circulation39,554
 
 39,554
Foreign currency translation adjustment
 (802) (802)
Balances at September 30, 2018     
Goodwill230,769
 36,916
 267,685
Accumulated impairment losses(96,000) (11,265) (107,265)
 $134,769
 $25,651
 $160,420
The total amount of goodwill that was deductible for income tax purposes related to acquisitions as of September 30, 2018 and December 31, 2017 was $4,222.

Intangible Assets
Intangible assets are comprised of acquired customer relationships, trademarks and trade names, and developed technology. Intangible assets consisted of the following:
   September 30, 2018 December 31, 2017
 
Estimated
Useful
Life (Yrs.)
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Gross
Carrying
Amount
 
Accumulated
Amortization
Customer relationships15 $48,084
 $(35,421) $48,128
 $(33,136)
Customer relationships10 29,522
 (13,578) 30,583
 (11,871)
Customer relationships3 1,400
 
 
 
Trademarks and Trade Names10 14,021
 (6,076) 14,525
 (5,205)
Trademarks and Trade Names3 200
 
 
 
Developed technology of Ingeus and Circulation5 17,216
 (2,700) 3,228
 (2,313)
Total  $110,443
 $(57,775) $96,464
 $(52,525)
The weighted-average amortization period at September 30, 2018 for intangibles was 11.3 years. No significant residual value is estimated for these intangible assets. Amortization expense was $1,988 and $6,100 for the three and nine months ended September 30, 2018, respectively. Amortization expense was $1,990 and $5,914 for the three and nine months ended September 30, 2017, respectively. The Company acquired Circulation in September 2018, which resulted in the increase of intangible assets from December 31, 2017 to September 30, 2018. See additional discussion of the Circulation acquisition in Note 17, Acquisitions.



The total amortization expense is estimated to be as follows, based on completed acquisitions and the applicable foreign exchange rates as of September 30, 2018:
Year Amount
2018 (remaining year) $2,826
2019 10,940
2020 10,687
2021 10,455
2022 9,694
Thereafter 8,066
Total $52,668

8.7.    Accrued Expenses

Accrued expenses consisted of the following:
 September 30,
2018
 December 31, 2017
Accrued compensation$15,438
 $29,715
NET Services accrued contract payments10,713
 17,487
Accrued settlement
 15,000
Accrued cash settled stock-based compensation5,137
 3,938
Income taxes payable1,087
 3,723
Other37,696
 33,975
Total accrued expenses$70,071
 $103,838

The accrued settlement represents amounts related to indemnification claims from the sale of the Human Services segment, which was completed on November 1, 2015. The settlement was finalized during the three months ended September 30, 2018, which resulted in the payment of the accrued settlement amount, in which $10,000 was released from an escrow account and $4,475 was paid in cash. See Note 15, Commitments and Contingencies, for further information.
 March 31,
2019
 December 31, 2018
Accrued compensation$12,034
 $11,050
NET Services accrued contract payments10,439
 9,756
Accrued cash settled stock-based compensation4,717
 3,719
Income taxes payable478
 
Other accrued expenses10,756
 14,666
Total accrued expenses$38,424
 $39,191

9.8.    Restructuring and Related Reorganization Costs

Corporate and Other

On April 11, 2018, the Company announced an organizational consolidation planthe Organizational Consolidation to integrate substantiallytransfer all activities and functionsjob responsibilities previously performed atby employees of the corporate holding company level into its wholly-owned subsidiary, LogistiCare. As part ofto LogistiCare, and to close the organizational consolidation process, the Company’scurrent corporate offices in Stamford, CT headquartersConnecticut and Tucson, AZ satellite office will be closed.Arizona. The Company adopted an employee retention plan designed to incentivize currentretain the holding company level employees to remain employed with the Company during the transition. The employee retention plan became effective on April 9, 2018 and covers the holding company level employees and provides for certain payments and benefits to be provided to the employees if they remain employed with the Company through a retention date established for each individual, subject to a fully executed retention letter. The organizational consolidation is expectedManagement expects the Organizational Consolidation to be completedfully complete by the middleend of the second quarter of 2019.

As of September 30, 2018,March 31, 2019, the Company estimates that it will incur aggregate pre-tax restructuring charges of approximately $9,600$12,400 through June 30, 2019 in connection with the organizational consolidationOrganizational Consolidation discussed above. These charges include approximately $5,600$7,200 related to retention and personnel costs, $2,000$2,100 related to acceleration of stock-based compensation, $600 related to accelerated depreciation and $1,400$2,500 related to other costs, including lease termination and recruiting costs. The Company’s estimate is subject to change, as it is based upon assumptions for the sublease of office space in Stamford, Connecticut and Tucson, Arizona, as well as other factors.

A total of $2,082$2,011 in restructuring and related costs has beenwas incurred during the three months ended September 30, 2018March 31, 2019 related to the organizational consolidation.Organizational Consolidation. These costs include $1,330$1,393 of retention and personnel costs, $119$191 of accelerated stock-based compensation expense, $146$144 of accelerated depreciation and $487$283 of other costs, primarily related to recruiting and legal costs. A total of $5,163 restructuring and related costs has been incurred during the nine months ended September 30, 2018 related to the organizational consolidation. These costs include $1,978 of retention and personnel costs, $1,569 of accelerated stock-based compensation expense, $291 of accelerated depreciation and $1,325 of other costs, primarily related to recruiting and legal costs.


These costs are recorded as “General and administrative expense” and “Depreciation and amortization” in the accompanying condensed consolidated statements of income.operations.

SummaryA total of Liability$10,808 in restructuring and related costs was incurred on a cumulative basis through March 31, 2019 related to the Organizational Consolidation. These costs include $6,491 of retention and personnel costs, $1,922 of stock-based compensation expense, $580 of depreciation and $1,815 of other costs, primarily related to recruiting and legal costs. These costs are recorded as “General and administrative expense” and “Depreciation and amortization” in the accompanying condensed consolidated statements of operations.

The summary of the liability for Corporaterestructuring and Other Restructuring and Related Chargesrelated reorganization costs is as follows:


January 1,
2018
 
Costs
Incurred
 Cash Payments September 30, 2018January 1,
2019
 
Costs
Incurred
 Cash Payments March 31, 2019
              
Retention and personnel liability$
 $2,038
 $(111) $1,927
$1,956
 $1,393
 $(689) $2,660
Other liability
 1,265
 (786) 479
398
 210
 (171) 437
Total$
 $3,303
 $(897) $2,406
$2,354
 $1,603
 $(860) $3,097

 January 1,
2018
 Costs
Incurred
 Cash Payments December 31, 2018
        
Retention and personnel liability$
 $5,098
 $(3,142) $1,956
Other liability
 1,532
 (1,134) 398
Total$
 $6,630
 $(4,276) $2,354

The total restructuring liability at September 30, 2018March 31, 2019 includes $2,188$3,069 classified as “Accrued expenses” and $218$28 classified as “Accounts payable” in the condensed consolidated balance sheet.sheets. The total restructuring liability at December 31, 2018 includes $2,124 classified as “Accrued expenses” and $230 classified as “Accounts payable” in the condensed consolidated balance sheets.

WD Services
9.    Leases

WD ServicesEffective January 1, 2019, as described more fully in Note 2, Significant Accounting Policies and Recent Accounting Pronouncements, the Company adopted ASC 842 and recognized lease obligations and associated ROU assets for its existing non-cancelable operating leases. The Company has two active redundancy programs at September 30, 2018. Duringnon-cancelable operating leases primarily associated with office space, related office equipment and other facilities.

The leases expire in various years and generally provide for renewal options. In the year endednormal course of business, management expects that these leases will be renewed or replaced by leases on other properties.
Certain operating leases provide for increases in future minimum annual rental payments based on defined increases in the Consumer Price Index, subject to certain minimum increases. Several of these lease agreements contain provisions for periods in which rent payments are reduced. The total amount of rental payments due over the lease term is recorded as rent expense on a straight-line basis over the term of the lease.

A summary of all lease classifications in our condensed consolidated balance sheet is as follows:
LeasesClassification March 31, 2019
Assets   
Operating lease assetsOperating lease ROU assets $21,076
Finance lease assets
Property and equipment, net (1)
 1,126
  Total leased assets  $22,202
    
Liabilities   
Current:   
   OperatingCurrent portion of operating lease liabilities $7,763
   FinanceCurrent portion of long-term obligations 650
Long-term:   
   OperatingOperating lease liabilities, less current portion 14,603
   FinanceLong-term obligations, less current portion 276
  Total lease liabilities  $23,292


(1) Finance leased assets are recorded net of accumulated amortization of $768.

As of March 31, 2019, maturities of lease liabilities are as follows:
 Operating Leases Finance Leases Total
Remainder of 2019$8,092
 $632
 $8,724
20207,840
 322
 8,162
20215,088
 46
 5,134
20223,861
 
 3,861
20231,820
 
 1,820
Thereafter1,614
 
 1,614
Total lease payments$28,315
 $1,000
 $29,315
Less: amounts representing interest(5,949) (74) (6,023)
Present value of minimum lease payments22,366
 926
 23,292
Less: current portion(7,763) (650) (8,413)
Long-term portion$14,603
 $276
 $14,879

As of December 31, 2017, WD Services had four redundancy programs. Of these four redundancy plans, two redundancy plans were approved in 2015: a plan related to the termination2018, maturities of employees delivering services under an offender rehabilitation program (“Offender Rehabilitation Program”), which has been completed,lease liabilities are as follows:
 Operating Leases Finance Leases Total
2019$8,825
 $718
 $9,543
20206,452
 308
 6,760
20214,594
 45
 4,639
20223,801
 
 3,801
20231,767
 
 1,767
Thereafter1,600
 
 1,600
Total lease payments$27,039
 $1,071
 $28,110

Lease terms and a plan related to the termination of employees delivering services under the Company’s employability and skills training programs and certain other employees in the United Kingdom (“UK Restructuring Program”). In addition, a redundancy plan related to the termination of employeesdiscount rates are as part of a value enhancement project (“Ingeus Futures Program”) to better align costs at Ingeus with revenue and to improve overall operating performance was approved in 2016 and began a second phase duringfollows:
March 31, 2019
Weighted-average remaining lease term (years):
   Operating lease costs3.6
   Finance lease cost1.7
Weighted-average discount rate:
   Operating lease costs5.3%
   Finance lease cost3.3%

For the three months ended March 31, 2018. Further, a redundancy program to align2019, our operating lease costs with revenue for offender rehabilitation services (“Delivery First Program”) was approvedwere $2,580 and are included in the fourth quarter of 2017,"General and a second phase of this program began in the second quarter of 2018. The Company recorded severance and related charges of $2,363 and $1,117 during the nine months ended September 30, 2018 and 2017, respectively, relating to the termination benefits for employee groups and specifically identified employees impacted by these plans. The severance charges incurred are recorded as “Serviceadministrative expense” in theon our accompanying condensed consolidated statements of income.

The initial estimateoperations. A summary of severance and related charges for the plans was based upon the employee groups impacted, average salary and benefits, and redundancy benefits pursuant to the existing policies. Additional charges above the initial estimates, or additional phases of the plan, were incurred for the redundancy plans during the nine months ended September 30, 2018 and 2017 related to the actualization of termination benefits for specifically identified employees impacted under these plans,other lease information is as well as an increase in the number of individuals impacted by these plans. The final identification of the employees impacted by each program is subject to customary consultation procedures. In addition, additional phases of value enhancement projects may be undertaken in the future, if costs and revenue are not aligned.

Summary of Liability for WD Services Severance and Related Charges
 January 1,
2018
 
Costs
Incurred
 Cash Payments 
Foreign Exchange
Rate Adjustments
 September 30, 2018
          
Ingeus Futures Program$482
 $1,336
 $(1,463) $(30) $325
Delivery First Program1,287
 1,027
 (1,474) (5) 835
Total$1,769
 $2,363
 $(2,937) $(35) $1,160
follows:


 January 1,
2017
 
Costs
Incurred
 Cash Payments 
Foreign Exchange
Rate Adjustments
 September 30, 2017
          
Ingeus Futures Program$2,486
 $1,186
 $(3,086) $158
 $744
Offender Rehabilitation Program1,380
 (40) (1,357) 17
 
UK Restructuring Program50
 (29) 
 3
 24
Total$3,916
 $1,117
 $(4,443) $178
 $768

The total of accrued severance and related costs of $1,160 is reflected in “Accrued expenses” in the condensed consolidated balance sheet at September 30, 2018. The amount accrued as of September 30, 2018 is expected to be settled principally by the end of 2018. Additionally, in conjunction with the second phase of the Ingeus Futures Program, the Company incurred $351 of expense during the nine months ended September 30, 2018 primarily related to property and equipment costs.
 Three Months Ended March 31, 2019
Financing cash flow from finance leases$145
  
Operating cash flows from operating leases2,360
Amortization of operating leased ROU assets to the operating lease liability2,332
  
Leased assets obtained in exchange for new finance lease liabilities
Leased ROU assets obtained in exchange for new operating lease liabilities243

10.    Debt

The Company’s debt was as follows as of the dates referenced below:  
 September 30,
2018
 December 31,
2017
$200,000 revolving loan, LIBOR plus 2.25% - 3.25% with interest payable at least once every three months through August 2019$36,000
 $
Capital lease obligations1,579
 2,984
 37,579
 2,984
Less current portion of debt37,149
 2,400
Total debt, less current portion$430
 $584

On June 7, 2018, the Company and certain of its subsidiaries entered into the Fifth Amendment to the Amended and Restated Credit and Guaranty Agreement (the “Amendment”), amending the Amended and Restated Credit and Guaranty Agreement dated as of August 2, 2013 (as amended to date, the “Credit Agreement”), by and among the Company, the guarantors from time to time party thereto, the lenders from time to time party thereto and Bank of America, N.A. as administrative agent.
The Amendment extends the maturity date of the Credit Agreement to August 2, 2019. The Amendment also amends certain covenants under the Credit Agreement to provide for greater operational, financial and strategic flexibility, including the implementation of the Company’s organizational consolidation plan.

During the three months ended September 30, 2018, the Company drew on its revolving credit facility, primarily to fund the acquisition of Circulation. See additional discussion of the Circulation acquisition in Note 17, Acquisitions.



11.    Stockholders’ Equity

The following table reflects changes in common stock, additional paid-in capital, retained earnings, accumulated other comprehensive loss, treasury stock and noncontrolling interest for the nine months ended September 30, 2018:
 Common Stock Additional Paid-In Capital Retained Earnings Accumulated Other Comprehensive Loss Treasury Stock Non-controlling Interest  Total
 Shares Amount    Shares Amount  
Balance at December 31, 201717,473,598
 $17
 $313,955
 $204,818
 $(25,805) 4,126,132
 $(154,803) $(2,165) $336,017
Cumulative effect adjustment from change in accounting principle, net of tax
 
 
 5,710
 
 
 
 
 5,710
Stock-based compensation
 
 6,346
 
 
 
 
 
 6,346
Exercise of employee stock options266,293
 1
 11,669
 
 
 
 
 
 11,670
Restricted stock issued29,384
 
 (320) 
 
 4,048
 (256) 
 (576)
Performance restricted stock issued3,110
 
 (109) 
 
 
 
 
 (109)
Shares issued for bonus settlement and director stipend3,576
 

 150
 

 
 
 
 
 150
Stock repurchase plan
 
 
 
 
 838,719
 (55,753) 
 (55,753)
Conversion of convertible preferred stock to common stock3,685
 
 148
 (6) 
 
 
 
 142
Foreign currency translation adjustments, net of tax
 
 
 
 (2,924) 
 
 71
 (2,853)
Reclassification of translation loss realized upon sale of foreign subsidiary
 
 
 
 627
 
 
 
 627
Convertible preferred stock dividends
 
 
 (3,302) 
 
 
 
 (3,302)
Noncontrolling interests
 
 
 
 
 
 
 285
 285
Other
 
 108
 
 
 
 
 
 108
Net income attributable to Providence
 
 
 1,369
 
 
 
 
 1,369
Balance at September 30, 201817,779,646
 $18
 $331,947
 $208,589
 $(28,102) 4,968,899
 $(210,812) $(1,809) $299,831

Share Repurchases 

On March 29, 2018, the Board of Directors (“Board”) authorized an increase in the amount available for stock repurchases under the Company’s existing stock repurchase program by $77,794, and extended the existing stock repurchase program through June 30, 2019 (as amended and extended, the “Stock Repurchase Program”). As of September 30, 2018, approximately $81,177 remains for additional repurchases by the Company under the Stock Repurchase Program, excluding commission payments. The share repurchases may be made from time-to-time through a combination of open market repurchases (including Rule 10b5-1 plans), privately negotiated transactions, accelerated share repurchase transactions and other derivative transactions. The timing, number and amount of any shares repurchased will be determined by the Company’s officers at their discretion, and as permitted by securities laws, covenants under existing bank agreements and other legal requirements, and will be based on a number of factors, including an evaluation of general market and economic conditions and the trading price of the common stock. The Stock Repurchase Program may be suspended or discontinued at any time without prior notice.

12.    Stock-Based Compensation and Similar Arrangements

The Company provides stock-based compensation to employees and non-employee directors under the Company’s 2006 Long-Term Incentive Plan (“2006 Plan”). Typical awards issued under this plan include stock option awards, restricted stock awards (“RSAs”) and performance based restricted stock units (“PRSUs”).



The following table reflects the amount of stock-based compensation for continuing operations, for share settled awards, recorded in each financial statement line item for the three and nine months ended September 30, 2018March 31, 2019 and 2017:2018:
Three months ended September 30, Nine months ended September 30,Three months ended March 31,
2018 2017 2018 20172019 2018
Service expense$209
 $131
 $303
 $365
General and administrative expense1,718
 1,434
 5,906
 4,221
$2,103
 $927
Equity in net loss of investees(24) 10
 137
 50
Equity in net loss of investee
 60
Total stock-based compensation$1,903
 $1,575
 $6,346
 $4,636
$2,103
 $987

At September 30, 2018,March 31, 2019, the Company had 963,169809,396 stock options outstanding with a weighted-average exercise price of $61.40. In August 2018 the Company granted 294,464 stock options to NET Services employees in relation to their 2018 long-term incentive plan. Additionally, in September 2018 the Company granted 33,210 stock options to employees of Circulation in accordance with the terms of the merger agreement with Circulation. See additional discussion of the Circulation acquisition in Note 17, Acquisitions.$62.14. The Company also had 51,52659,101 shares of unvested RSAs outstanding at September 30, 2018March 31, 2019 with a weighted-average grant date fair value, as modified, of $54.19.$62.28.

Awards Granted and Modified in Conjunction withto the Organizational ConsolidationInterim Chief Executive Officer

In connection with the organizational consolidation plan,On February 1, 2019, the Company entered into an agreement for a base salary and the eligibility of a cash bonus with R. Carter Pate for his continued employment as the Company’s Interim CEO through June 30,December 31, 2019. TheIn addition, the agreement also provided for a grantgranted Mr. Pate an award of unvested options to purchase up to 394,00023,317 shares of the Company's commonrestricted stock at(the “Restricted Shares”), representing a pricevalue of $71.67 per share, which was$1,500 based on the closing price per share of the Company’s common stock on the grant date. The options are subject to vesting as follows: (i) 50% of the optionsRestricted Shares will become vestedvest if Mr. Pate remains employed bywith the Company through June 30, 2019 (the “Time-Vesting Options”), (ii) 25% of the options will become vested on MarchDecember 31, 2019 if2019. If the Company has achieved its budget for its 2018 fiscal year, subject to certain adjustments,terminates Mr. Pate’s employment during 2019 because his services are no longer required, the Restricted Shares will vest and Mr. Pate is then employed,will be entitled to the remaining unpaid portion of his 2019 base salary and (iii) 25%payment of the options will become vested2019 bonus in an amount based on March 31, 2019 subject to Mr. Pate’sactual achievement of otherthe performance metrics if Mr. Pate is then employed. In addition, the Time-Vesting Options will become fully vested uponmeasures. If a “changechange in control” (as defined in the 2006 Plan) or a termination of Mr. Pate’s employment by the Company without “cause” (as defined in the Company’s 2015 Holding Company LTI Program) or for “good reason” (as defined in the Option Agreement). Once vested, the options will remain exercisable until April 8, 2021, unless terminated earlier due to a termination of Mr. Pate’s employment for “cause”. In recognition of certain holding company employees’ essential contributions to the successcontrol of the Company and to encourage further alignment withoccurs during 2019, the Company’s long-term interests through the ownership of equity,Restricted Shares will vest and Mr. Pate voluntarily set aside 98,500will be entitled to the remaining unpaid portion of his 2019 base salary and payment of the options granted to him, representing 25% of his total award. The value of2019 bonus at the awards of $1,273 was fully expensed in the three months ended June 30, 2018. The Compensation Committee of the Board expects to grant at a later date restricted stock awards equivalent in value to the options voluntarily set aside by Mr. Pate, to employees based upon their performance throughout the organizational consolidation process.target level.

Also, in connection with the organizational consolidation plan and his appointment as Interim CFO, on April 9, 2018, William Severance received an option to purchase 13,710 shares of common stock at a price of $71.67 per share, which was the closing price of the Company’s common stock on the grant date. The options will become fully exercisable on May 10, 2019, subject to Mr. Severance’s continued employment with the Company, and if not exercised will expire on December 31, 2020.

In addition, as part of the Company’s retention plan associated with the organizational consolidation plan, the Company provided that unvested share-based awards to employees subject to the retention plan will vest in full upon their termination dates so long as those employees fulfill their service obligation to the Company under the retention plan. As such, the vesting terms of 7,286 restricted stock awards and 11,035 stock options were modified. Additionally, the exercise terms of the respective unvested stock options were modified to allow for exercise through December 31, 2020. As a result of the modifications, the Company revalued the awards as of April 9, 2018, and is expensing the unrecognized stock-based compensation cost, based on the new fair value, through the termination date of each relevant employee. Additional expense incurred during the three and nine months ended September 30, 2018, as a result of the modification, totaled $119 and $296, respectively. See Note 9, Restructuring and Related Reorganization Costs, for additional information.

Cash SettledCash-Settled Awards

The Company also grants stock equivalent unit awards (“SEUs”) and stock option equivalent units that are cash settledcash-settled awards and are not included as part of the 2006 Plan. During the three and nine months ended September 30,March 31, 2019 and March 31, 2018, respectively, the Company recorded a benefit of $2,191$1,189 and expense of $1,435$1,832 of stock-based compensation expense for cash settled awards.


During the three and nine months ended September 30, 2017, respectively, the Company recorded $380 and $1,611 of stock-based compensation expense for cash settled awards.cash-settled awards, respectively. The expense for cash settledcash-settled awards is included as “General and administrative expense” in the accompanying condensed consolidated statements of income.operations. As the instruments are accounted for as liability awards, the expense recorded for the three and nine months ended September 30,March 31, 2019 and 2018 and 2017 is almost entirely attributable to the Company’s change in stock price from the previous reporting period. The liability for unexercised cash settledcash-settled share-based payment awards of $5,137$4,717 and $3,938$3,719 at September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively, areis reflected in “Accrued expenses” in the condensed consolidated balance sheets. At September 30, 2018,March 31, 2019, the Company had 5,2024,234 SEUs and 200,000 stock option equivalent units outstanding.

Vertical Long-Term Incentive Plans

The

In connection with the acquisition of Circulation during 2018, the Company also provides cash settled long-termestablished a management incentive plans for executive management andplan (“MIP”) that is intended to motivate key employees of its operating segments. For the three and nine months ended September 30, 2018, expenses of $57 and $171, respectively, are included as “Service expense” in the condensed consolidated statements of income related to an ongoing long-term incentive plan for NET Services. For the three and nine months ended September 30, 2017, expense of $274 and $1,157, respectively, are included as “Service expense” in the condensed consolidated statements of income related to an ongoing long-term incentive plan for NET Services. At September 30, 2018 and December 31, 2017, the liability for this plan of $1,054 and $2,657, respectively, is reflected in “Accrued expenses” and “Other long-term liabilities” in the condensed consolidated balance sheet.

The Board approved the LogistiCare 2017 Senior Executive LTI Plan (the “LogistiCare LTIP”) for executive management and key employees of NET Services duringCirculation. During the three months ended March 31, 2018.2019, the MIP was amended to remove the previously included performance requirements and to provide for a total fixed payment of $12,000 to the group of MIP participants. The LogistiCare LTIP pays in cash, however up to 50%payout date is within 30 days following the finalization of the award may be paid in unrestricted stock ifCompany’s audited financial statements for the recipient elects this option prior to the award payment date. The LogistiCare LTIP rewards participants based on certain measures of free cash flow and EBITDA results adjusted as specified in the plan document. The awards have a performance period of January 1, 2017 throughfiscal year ending December 31, 2019, with a2021 and the payout date within two and a half months of the performance period end date. Payout is subject to the participant remaining employed by the Company on the payment date. The maximum amount that can be earned through the LogistiCare LTIP is $7,000.December 31, 2021, except for certain termination scenarios. As of September 30,March 31, 2019 and December 31, 2018, 65.5% of the awards have been issued underCompany has accrued $1,846 and $1,441, respectively, related to the LogistiCare LTIP. No expense has been incurred for this plan duringMIP and reflected in “Other long-term liabilities” in the nine months ended September 30, 2018.


condensed consolidated balance sheets.

13.
11.    Earnings Per Share

The following table details the computation of basic and diluted earnings per share: 
Three months ended September 30, Nine months ended September 30,Three months ended March 31,
2018 2017 2018 20172019 2018
Numerator:          
Net income attributable to Providence$7,154
 $14,853
 $1,369
 $14,441
$582
 $5,430
Less dividends on convertible preferred stock(1,113) (1,114) (3,308) (3,305)(1,087) (1,089)
Less income allocated to participating securities(743) (1,777) 
 (2,209)(30) (844)
Net income (loss) available to common stockholders$5,298
 $11,962
 $(1,939) $8,927
$(535) $3,497
          
Continuing operations$4,756
 $11,978
 $(2,424) $14,927
$197
 $5,490
Discontinued operations542
 (16) 485
 (6,000)(732) (1,993)
$5,298
 $11,962
 $(1,939) $8,927
Net (loss) income available to common stockholders$(535) $3,497
          
Denominator:          
Denominator for basic earnings per share -- weighted-average shares12,865,777
 13,581,662
 12,992,403
 13,612,764
12,899,714
 13,105,965
Effect of dilutive securities:          
Common stock options61,345
 68,856
 
 58,668
53,614
 88,791
Performance-based restricted stock units
 5,036
 
 5,036

 4,684
Denominator for diluted earnings per share -- adjusted weighted-average shares assumed conversion12,927,122
 13,655,554
 12,992,403
 13,676,468
12,953,328
 13,199,440
          
Basic earnings (loss) per share:          
Continuing operations$0.37
 $0.88
 $(0.19) $1.10
$0.02
 $0.42
Discontinued operations0.04
 
 0.04
 (0.44)(0.06) (0.15)
$0.41
 $0.88
 $(0.15) $0.66
Basic earnings (loss) per share$(0.04) $0.27
Diluted earnings (loss) per share:          
Continuing operations$0.37
 $0.88
 $(0.19) $1.09
$0.02
 $0.42
Discontinued operations0.04
 
 0.04
 (0.44)(0.06) (0.15)
$0.41
 $0.88
 $(0.15) $0.65
Diluted earnings (loss) per share$(0.04) $0.27

Income allocated to participating securities is calculated by allocating a portion of net income attributable to Providence, less dividends on convertible stock, to the convertible preferred stockholders on a pro-rata, as converted basis; however, the convertible preferred stockholders are not allocated losses.



The following weighted average shares were not included in the computation of diluted earnings per share as the effect of their inclusion would have been anti-dilutive:
 Three months ended September 30, Nine months ended September 30,
 2018 2017 2018 2017
Stock options to purchase common stock358,310
 33,890
 333,030
 56,528
Convertible preferred stock801,935
 803,285
 802,762
 803,360


 Three months ended March 31,
 2019 2018
Stock options to purchase common stock559,829
 12,142
Convertible preferred stock801,606
 803,200

14.
12.    Income Taxes

The Company’s effective tax rate from continuing operations for the three and nine months ended September 30, 2018March 31, 2019 was 38.6% and 86.9%, respectively. The15.1%. This effective tax rate for the three and nine months ended September 30, 2018 was higherlower than the U.S. federal statutory rate of 21%21.0% primarily due to foreign net operating losses for which the future income tax benefit cannot be currently recognized, state income taxes and certain non-deductible expenses. Thefavorable impact of these items was partially offset by no income tax provision being recorded on the gain on remeasurement of cost method investment of $6,577.stock option deductions. The effective tax rate for the nine months ended September 30, 2018 was additionally impacted by the WD Services impairment charge of $9,202, which contributes to the tax basis in WD Services but does not generate a current tax benefit.

The Company’s effective tax rate from continuing operations for the three and nine months ended September 30, 2017March 31, 2018 was 16.7% and 28.8%21.3%, respectively. The effective tax rate for the three and nine months ended September 30, 2017 was lower thanwhich approximated the U.S. federal statutory rate of 35% primarily due to no provision for income taxes related to the gain on sale of equity investment of $12,606 due to the substantial difference in tax basis versus book basis in the investment.21.0%.

On December 22, 2017,As discussed in Note 15, Discontinued Operations, the U.S. bill commonly referredCompany transferred its operations in Saudi Arabia to asits contractual counterparties on January 1, 2019.  In connection with the Tax Cutsdissolution of its Saudi Arabia legal entity, the Company is protesting withholding tax and Jobs Act (“Tax Reform Act”) was enacted which institutes fundamental changes to the taxation of multinational corporations. As a result of the Tax Reform Act, the U.S. corporate income tax rate was reduced to 21% andassessments for the Company revalued its ending net deferred tax liabilities as of December 31,years 2012 through 2017.  The Company recognizeddoes not believe this will have a provisional tax benefitmaterial adverse effect on its financial condition or results of $19,397 in its consolidated financial statements for the year ended December 31, 2017. The final impact of the Tax Reform Act may differ from these provisional amounts, possibly materially, due to, among other things, issuance of additional regulatory guidance, changes in interpretations and assumptions the Company has made, and actions the Company may take as a result of the Tax Reform Act. There have been no changes to the Company's provisional tax benefit recognized in 2017. The Company expects the financial reporting impact of the Tax Reform Act will be completed in the fourth quarter of 2018, after the Company’s 2017 income tax returns are filed.discontinued operations.

15.13.    Commitments and Contingencies

Legal proceedings

In the ordinary course of business, the Company is a party to various lawsuits. Management does not expect these lawsuits to have a material impact on the liquidity, results of operations, or financial condition of Providence. Litigation is inherently uncertain,the Company.

On January 21, 2019, the United States District Court for the Southern District of Ohio unsealed a qui tam complaint, filed in December 2015, against Mobile Care Group, Inc., Mobile Care Group of Ohio, LLC, Mobile Care EMS & Transport, Inc. and LogistiCare Solutions, LLC (“LogistiCare”) by Brandee White, Laura Cunningham, and Jeffery Wisier (the “Relators”) alleging violations of the actual losses incurredfederal False Claims Act by presenting claims for payment to government healthcare programs knowing that the prerequisites for such claims to be paid had not been met. The Relators seek to recover damages, fees and costs under the federal False Claims Act including treble damages, civil penalties and attorneys’ fees. In addition, the Relators seek reinstatement to their jobs with the Mobile Care entities. None of the Relators was employed by LogistiCare. Prior to January 21, 2019, LogistiCare had no knowledge of the complaint. The federal government has declined to intervene against LogistiCare. The Company filed a motion to dismiss the Complaint on April 22, 2019, and believes that the case will not have material adverse effect on its business, financial condition or results of operations.

On March 1, 2019, Meher Patel filed suit against the Company in the eventSuperior Court of the State of California, Tuolumne County, on behalf of herself and as a class action on behalf of others similarly situated, asserting violations under the California Labor Code relating to the alleged failure by LogistiCare to comply with certain applicable state wage and related employment requirements, as well as claims of breach of contract and breach of the implied covenant of good faith and fair dealing.  The plaintiff seeks to recover an unspecified amount of damages and penalties, as well as certification as a class action.  No amounts have been accrued for any potential losses under this matter, as management cannot reasonably predict the outcome of the litigation or any potential losses.  The Company intends to defend the litigation vigorously and believes that the related legal proceedings were to result in unfavorable outcomes couldcase will not have a material adverse effect on the Company’sits business, and financial performance.condition or results of operations. 

Indemnifications

The Company indemnified certain third parties in connection with a rights offering in February 2015 as well as in connection with the Company’s acquisition of CCHN Group Holdings, Inc. (operating under the tradename Matrix, and formerly included in our Health Assessment Services segment) in October 2014 and related financing commitments. In June 2015, a putative stockholder class action derivative complaint related to such rights offering and acquisition was filed in the Court of Chancery of the State of Delaware captioned Haverhill Retirement System v. Kerley et al., C.A. No. 11149-VCL (“Haverhill Litigation”). In November 2017, the Company received a payment of $5,363 under the settlement agreement entered into by the parties to the Haverhill Litigation. For further information regarding this legal proceeding and the indemnifications please see Note 18, Commitments and Contingencies, in the audited consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017.

The Company recorded $21 and $296, respectively, of such indemnified legal expenses related to the Haverhill Litigation during the three and nine months ended September 30, 2017 which is included in “General and administrative expense” in the condensed consolidated statements of income. Of this amount, $23 and $231, respectively, was indemnified legal expenses of related parties for the three and nine months ended September 30, 2017. Other legal expenses of the Company related to the Haverhill Litigation are covered under the Company’s insurance policies, subject to applicable deductibles and customary review of the expenses by the carrier. The Company recognized a related benefit of $17 and $218, respectively, for the three and nine months ended September 30, 2018, and a related benefit of $3 and expense of $8, respectively, for the three and nine months ended September 30, 2017. While the carrier typically remits payment directly to the respective law firm, the Company accrues for the cost and records a corresponding receivable for the amount to be paid by the carrier. The Company has recognized an insurance receivable of $17 and $941 in “Other receivables” in the condensed consolidated balance sheets at September 30, 2018 and December 31, 2017, respectively, with a corresponding liability amount recorded to “Accrued expenses”.



The Company provided certain standard indemnifications in connection with the sale of the Human Services segment (the “PHS Sale”) to Molina Healthcare Inc. (“Molina”), which was effective November 1, 2015. Certain representations made by the Company in the related Membership Interest Purchase Agreement (the “Purchase Agreement”), including tax representations, survive until the expiration of applicable statutes of limitation, and healthcare representations survive until the third anniversary of the closing date.limitation. Molina and the Company entered into a settlement agreement regarding indemnification claims by Molina with respect to Rodriguez v. Providence Community Corrections (the “Rodriguez Litigation”), a complaint filed in the District Court for the Middle District of Tennessee, Nashville Division, against Providence Community Corrections, Inc. (“PCC”),


an entity sold under the Purchase Agreement, and other matters. Following the final settlement of the Rodriguez Litigation, during the three months ended September 30, 2018, the Company released $10,000 from an escrow account and made an additional $4,475 payment to Molina in accordance with the Company's settlement agreement with Molina.Agreement. The Company expects to recover a portion of the settlement through insurance coverage, although this cannot be assured.

The Company has provided certain standard indemnifications in connection with its Matrix stock subscription transaction whereby Mercury Fortuna Buyer, LLC (“Subscriber”), Providence and Matrix entered into a stock subscription agreement (the “Subscription Agreement”), dated August 28, 2016.  The representations and warranties made by the Company in the Subscription Agreement ended January 19, 2018; however, certain fundamental representations survive through the 36th month following the closing date.  The covenants and agreements of the parties to be performed prior to the closing ended January 19, 2018, and all other covenants and agreements survive until the expiration of the applicable statute of limitations in the event of a breach, or for such lesser periods specified therein. The Company is not aware of any indemnification liabilities with respect to Matrix that require accrual at September 30,March 31, 2019.

The Company has provided certain standard indemnifications in connection with the sale of substantially all of its WD Services segment to Advanced Personnel Management Global Pty Ltd of Australia (“APM”), which closed on December 21, 2018.  The non-title warranties made by the Company in the related Share Purchase Agreement survive for 18 months following the closing date, and the title-related warranties and tax warranties survive five years from the closing date. The Company is not aware of any indemnification liabilities with respect to the former WD Services segment that require accrual at March 31, 2019.

On May 9, 2018, the Company entered into a registration indemnification agreement with Coliseum Capital Partners, L.P., Coliseum Capital Partners II, L.P., Blackwell Partners, LLC - Series A and Coliseum Capital Co-Invest, L.P. (collectively, the “Coliseum Stockholders”), who as of September 30, 2018March 31, 2019 collectively held approximately 9.6%9.5% of the Company’s outstanding common stock and approximately 95.5%95.6% of the Company’s outstanding Preferred Stock, pursuant to which the Company has agreed to indemnify the Coliseum Stockholders, and the Coliseum Stockholders have agreed to indemnify the Company, against certain matters relating to the registration of the Selling Stockholders’selling stockholders’ securities for resale under the Securities Act of 1933, as amended (the “Securities Act”).
Loss Reserves for Certain Reinsurance Programs
The Company historically reinsured a substantial portion of its automobile, general and professional liability and workers’ compensation costs under reinsurance programs through the Company’s wholly-owned subsidiary, Social Services Providers Captive Insurance Company (“SPCIC”), a licensed captive insurance company domiciled in the State of Arizona. As of May 16, 2017, SPCIC did not renew the expiring reinsurance policies. SPCIC continues to resolve claims under the historical policy years.

The Company utilizes a report prepared by an independent actuary to estimate the gross expected losses related to historical automobile, general and professional and workers’ compensation liability reinsurance policies, including the estimated losses in excess of SPCIC’s insurance limits, which would be reimbursed to SPCIC to the extent such losses were incurred.  As of September 30, 2018 and December 31, 2017, the Company had reserves of $4,761 and $6,699, respectively, for the automobile, general and professional liability and workers’ compensation reinsurance policies, net of expected receivables for losses in excess of SPCIC’s historical insurance limits.  The gross reserve as of September 30, 2018 and December 31, 2017 of $10,747 and $12,448, respectively, is classified as “Reinsurance liability reserves” and “Other long-term liabilities” in the condensed consolidated balance sheets.  The estimated amount to be reimbursed to SPCIC as of September 30, 2018 and December 31, 2017 was $5,986 and $5,749, respectively, and is classified as “Other receivables” and “Other assets” in the condensed consolidated balance sheets.

Deferred Compensation Plan

The Company has one deferred compensation plan for highly compensated employees of NET Services as of September 30, 2018. The deferred compensation plan is unfunded, and benefits are paid from the general assets of the Company. The total of participant deferrals, which is reflected in “Other long-term liabilities” in the condensed consolidated balance sheets, was $2,274 and $1,806 at September 30, 2018 and December 31, 2017, respectively.

16.14.    Transactions with Related Parties

The Company incurred legal expenses under an indemnification agreement with the Coliseum Stockholders as further discussed in Note 15, Commitments and Contingencies. Convertible preferred stock dividends earned by the Coliseum Stockholders


during the three and nine months ended September 30, 2018 totaled $1,062 and $3,151, respectively. Convertible preferred stock dividends earned by the Coliseum Stockholders during the three and nine months ended September 30, 2017 totaled $1,062 and $3,151, respectively.

During the three months ended March 31, 2017, the Company made a $566 loan to Mission Providence. The loan was repaid during the three months ended September 30, 2017.2019 and 2018 totaled $1,039 in both periods.

Effective June 15,
15.  Discontinued Operations

On December 21, 2018, the Company registered sharescompleted the sale of substantially all of the operating subsidiaries of its WD Services segment to APM and APM UK Holdings Limited, an affiliate of APM, except for the segment’s employment services operations in Saudi Arabia. The Company’s common stock and Preferred Stock heldcontractual counterparties in Saudi Arabia, including an entity owned by the Coliseum Stockholders for resale under the Securities Act and on May 9,Saudi Arabian government, assumed these operations beginning January 1, 2019.

On June 11, 2018, in connection with such registration, the Company entered into a registration indemnification agreement withShare Purchase Agreement to sell the Coliseum Stockholders as further discussedshares of Ingeus France, its WD Services operation in Note 15, Commitments and Contingencies.
17. AcquisitionsFrance, for a de minimis amount. The sale was effective on July 17, 2018.

During 2017, the Company made an equity investment in Circulation, which was accounted for as a cost method investment. On September 21, 2018, the Company's subsidiary, LogistiCare, acquired all of the outstanding equity of Circulation. Circulation is a company that offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare, powered by its HIPAA-compliant digital platform. Circulation enables administration of transportation benefits, proactively monitors for fraud waste and abuse, and integrates all transportation capabilities (e.g. outsourced transportation, owned fleets, and other medical logistics services), while emphasizing patient convenience and satisfaction. Circulation’s proprietary platform simplifies ordering, improves reliability and efficiency, and reduces transportation spend. The Company believes the acquisition advances LogistiCare's central mission of reducing transportation as a barrier to healthcare and will help deliver a differentiated user experience and provide a core technology and analytics platform that better positions LogistiCare for growth.

The purchase price was comprised of cash consideration of $45,123 paid to Circulation’s equity holders (including holders of vested Circulation stock options), other than Providence. Per the terms of the Agreement and Plan of Merger (the “merger agreement”), dated as of September 14, 2018, by and among LogistiCare, the Company, Catapult Merger Sub, a wholly-owned subsidiary of LogistiCare (“Merger Sub”), Circulation and Fortis Advisors LLC, as the representative of Circulation’s equity holders, Providence assumed certain unvested Circulation stock options under similar terms and conditions to the existing option awards previously issued by Circulation. The merger agreement also required $1,000 to be paid three years after the closing date of the transaction to each of the two co-founders of Circulation subject to their continued employment or provision of consulting services to LogistiCare. The value of the options assumed and co-founder hold back is accounted for as compensation, over the relevant vesting period, as such amounts are tied to future service conditions.

The Company's initial investment in Circulation was $3,000 in July 2017 to acquire a minority interest. As a result of the transactions pursuant to the merger agreement, the fair value of this pre-acquisition interest increased to $9,577, and thus the Company recognized a gain of $6,577. This gain is recorded as “Gain on remeasurement of cost method investment” on the Company’s condensed consolidated statements of income for the three and nine months ended September 30, 2018. The Company determined the fair value of its pre-acquisition equity interest by multiplying the number of shares it held in Circulation pre-acquisition by the per-share consideration validated by reference to the total merger consideration agreed to with other unrelated equity holders in Circulation.

The Company incurred acquisition and related costs for this acquisition of $1,597 during the three and nine months ended September 30, 2018. These expenses are included in general and administrative expenses of the NET Services segment.

The preliminary purchase price of Circulation is calculated as follows:

Cash purchase of common stock $45,123
Providence's acquisition date fair value equity interest in Circulation 9,577
  Total consideration $54,700



The table below presents Circulation's net assets based upon the preliminary estimate of respective fair values:

Cash $1,302
Accounts receivable 996
Other assets 216
Property and equipment 49
Intangibles 15,700
Goodwill 39,554
Deferred taxes, net (1,752)
Accounts payable and accrued liabilities (1,244)
Deferred revenue (69)
Other non-current liabilities (52)
  Total of assets acquired and liabilities assumed $54,700

The above fair values represent preliminary estimates as the valuation of intangible assets, which have not been finalized. The goodwill is allocated to the NET Services segment. None of the acquired goodwill is expected to be deductible for tax purposes.

The preliminary fair value of intangible assets is as follows:

 Type Life Value
Customer relationshipsAmortizable 3 years $1,400
Trademarks and trade namesAmortizable 3 years 200
Developed technologyAmortizable 5 years 14,100
     $15,700
Due to the immateriality of the results for the nine-day period from September 21, 2018 to September 30, 2018, no Circulation revenue or net income are included in the Company’s condensed consolidated statements of income for the three and nine months ended September 30, 2018. The Company's balance sheet as of September 30, 2018 includes Circulation. The unaudited proforma revenue, net income (loss) attributable to Providence and diluted earnings per share of the combined entity had the acquisition date been January 1, 2017, are:
  Three Months Ended September 30, Nine Months Ended September 30,
  2018 2017 2018 2017
Proforma:        
Revenue $422,961
 $409,798
 $1,242,397
 $1,217,527
Net income (loss) attributable to Providence 7,044
 13,733
 (1,287) 11,372
Diluted earnings (loss) per share $0.40
 $0.80
 $(0.35) $0.46
The pro forma information above for the three and nine months ended September 30, 2018 includes the elimination of acquisition related costs. Adjustments for all periods include expensing the incentive for two co-founders to be paid upon continuing employment, amortization expense based on the estimated fair value and useful lives of intangible assets and related tax effects. The pro forma financial information is not necessarily indicative of the results of operations that would have occurred had the transaction been affected on January 1, 2017.



18.  Discontinued Operations

On November 1, 2015, the Company completed the PHS Sale.sale of its Human Services segment. During the three and nine months ended September 30,March 31, 2019 and 2018, and 2017, the Company recorded additional benefits and expenses related to the Human Services segment, principally related to previously disclosed legal proceedings as described in Note 15, Commitments and Contingencies, related to an indemnified legal matter.proceedings.

Results of Operations

The following tables summarize the results of operations classified as discontinued operations, net of tax, for the Company's Human Services segment for the three and nine months ended September 30, 2018March 31, 2019 and 2017:2018:


 Three months ended September 30, Nine months ended September 30, 2018
 2018 2017 2018 2017
Operating expenses:       
General and administrative (benefit) expense$(721) $26
 $(645) $9,622
Total operating (income) expenses(721) 26
 (645) 9,622
Gain (loss) from discontinued operations before income taxes721
 (26) 645
 (9,622)
Income tax (expense) benefit(179) 10
 (160) 3,622
Discontinued operations, net of tax$542
 $(16) $485
 $(6,000)
 Three Months Ended March 31, 2019
 Human Services
Segment
 WD Services
Segment
 Total Discontinued
Operations
Operating expenses: 
  General and administrative expense$145
 $708
 $853
Total operating expenses145
 708
 853
Operating loss(145) (708) (853)
      
Loss from discontinued operations before income taxes(145) (708) (853)
Benefit for income taxes36
 85
 121
Loss from discontinued operations, net of tax$(109) $(623) $(732)

General
 Three Months Ended March 31, 2018
 Human Services
Segment
 WD Services
Segment
 Total Discontinued
Operations
Service revenue, net$
 $69,350
 $69,350
      
Operating expenses: 
  Service expense
 60,534
 60,534
  General and administrative expense11
 8,101
 8,112
  Depreciation and amortization
 3,218
 3,218
Total operating expenses11
 71,853
 71,864
Operating loss(11) (2,503) (2,514)
      
 Other income:     
  Gain on foreign currency transactions
 (623) (623)
  Equity in net gain of investee
 (23) (23)
Loss from discontinued operations before income taxes(11) (1,857) (1,868)
Benefit for income taxes3
 168
 171
Loss from discontinued operations, net of tax$(8) $(1,689) $(1,697)

Assets and administrative benefit of $721 and $645, respectively, forliabilities

The following table summarizes the three and nine months ended September 30, 2018 primarily includes a reductioncarrying amounts of the accrued settlement amount for indemnified legal matters, based onmajor classes of assets and liabilities of discontinued operations in the final settlement agreement. Generalcondensed consolidated balance sheets as of March 31, 2019 and administrative expenseDecember 31, 2018. Amounts represent the accounts of WD Services operations in Saudi Arabia, which were not sold as part of the WD Services sale.

 March 31, December 31,
 2019 2018
Cash and cash equivalents$4,297
 $2,321
Accounts receivable, net of allowance of $3,460 in 2019 and 2018
 4,316
Prepaid expenses and other264
 414
Current assets of discontinued operations$4,561
 $7,051
    
Accounts payable$166
 $486
Accrued expenses1,455
 2,771
Current liabilities of discontinued operations$1,621
 $3,257



Cash Flow Information
The following table presents cash flow information of the discontinued operations for the three months ended September 30, 2017 includes legal expense of $26. GeneralMarch 31, 2019 and administrative expense for the nine months ended September 30, 2017 includes an accrual of $9,000 for an estimated settlement of indemnified claims related to the PHS Sale, as well as related legal expenses of $622. See Note 15, Commitments and Contingencies, for additional information.2018:
 Three Months Ended March 31, 2019
 WD Services Segment
  
Cash flows from discontinued operating activities: 
  Deferred income taxes$(68)

 Three Months Ended March 31, 2018
 WD Services Segment
  
Cash flows from discontinued operating activities: 
Depreciation$1,876
Amortization1,340
Stock-based compensation6
Deferred income taxes(335)
  
Cash flows from discontinued investing activities: 
Purchase of property and equipment$2,361

19.    Dispositions16.    Segments

On June 11, 2018, the Company entered into a Share Purchase Agreement to sell the shares of Ingeus France, our WD Services operation in France, for a de minimis amount. The sale was effective on July 17, 2018, after court approval.

In connection with classifying the assets and liabilities of Ingeus France as held for sale duringDuring the three months ended June 30, 2018,March 31, 2019, the carrying valueCompany substantially completed its Organizational Consolidation changing from a holding company that previously owned a portfolio of the assetscompanies to an operating company structure that provides NET services and liabilities was reduced to its estimated fair value less selling costs.has an investment in Matrix. As a result, an impairment charge of $9,202 was recorded duringbeginning January 1, 2019, the nine months ended September 30, 2018Company’s chief operating decision maker reviews financial performance and is included in “Asset impairment charge”allocates resources based on the condensed consolidated statement of income.

The disposition of Ingeus France did not meet the criteria to be reportedtwo segments as a discontinued operation and accordingly, its results of operations have not been reclassified. A loss totaling $669, primarily related to the release of cumulative translation adjustments, was recognized on the sale during the three and nine months ended September 30, 2018, which is recorded as “Other loss” in the accompanying condensed consolidated statements of income.

See Note 21, Subsequent Events, for additional information regarding WD Services.

20.    Segments

The Company owns subsidiaries and investments primarily engaged in the provision of healthcare services in the United States and workforce development services internationally. The subsidiaries and other investments in which the Company holds interests comprise the following segments:follows:

NET Services – Nationwide- which operates primarily under the brands LogistiCare and Circulation, is the largest manager of NET programs for state governments and managed care organizations. On September 21, 2018, LogistiCare completed its acquisition of Circulation. Circulation is a company that offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare.
WD Services – Global provider of employment preparationMCOs in the U.S and placement services,includes the Company’s activities for executive, accounting, finance, internal audit, tax, legal, offender rehabilitation services, youth community service programscertain strategic and certain health related services to eligible participants of government sponsored


programs. On November 6, 2018, the Board of Directors of Providence approved the sale of the WD Services segment. On November 7, 2018, the Company and Holdings entered into a share purchase agreement with the Purchasersdevelopment functions and the Guarantor, pursuant to which the Company agreed to sell substantially all of the operating subsidiaries of its WD Services segment with the exception of its operations in Saudi Arabia, for which it is pursuing alternative strategies which are expected to result in no longer providing services in the country beyond the end of the year. The transaction is subject to approvals from certain of Ingeus’ government customers and the satisfaction of customary closing conditions.Company’s captive insurance company.

Matrix Investment – Minority interest- which consists of a minority investment in Matrix, accounteda nationwide provider of home and mobile-based healthcare services for as an equity method investment. Matrix offershealth plans in the U.S., including CHAs, quality gap closure visits, “level of service” needs assessments, and post-acute and chronic care management, providing such services through a national network of community-based clinicians, who deliver in-home services for members, including CHAs, and a fleet of mobile health clinics with advanced diagnosticdiagnostics capabilities. On February 16, 2018, Matrix acquired HealthFair.

In addition

We have reclassified prior period segment amounts to its segments’conform to the current presentation, which are summarized as follows:
 Three months ended March 31, 2018
 
As Previously Reported (1)
 Segment Reclassification Other Reclassification (Note 1) As Reported
General and administrative 
      

  NET Services$2,449
 $7,863
 $7,586
 $17,898
  Corporate and Other7,863
 (7,863) 
 
Depreciation and amortization      

  NET Services3,494
 86
 
 3,580
  Corporate and Other86
 (86) 
 
Operating income (loss) 
       
  NET Services20,052
 (7,949) 
 12,103
  Corporate and Other(7,949) 7,949
 
 
(1) Adjusted for discontinued operations, the Corporate and Other segment includes the Company’s activities at its corporate office that include executive, accounting, finance, internal audit, tax, legal, public reporting, certain strategic and corporate development functions and the results of the Company’s captive insurance company.as described in note 15.

The following tables set forth certain financial information from continuing operations attributable to the Company’s business segments for the three and nine months ended September 30, 2018 and 2017:segments:
 Three months ended September 30, 2018
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$343,771
 $77,548
 $
 $
 $421,319
Service expense320,697
 70,911
 
 
 391,608
General and administrative expense4,900
 5,348
 
 5,955
 16,203
Asset impairment charge
 
 
 
 
Depreciation and amortization3,543
 2,861
 
 237
 6,641
Operating income (loss)$14,631
 $(1,572) $
 $(6,192) $6,867
          
Equity in net gain (loss) of investee$
 $29
 $(1,587) $
 $(1,558)
 Three months ended September 30, 2017
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$324,824
 $84,693
 $
 $
 $409,517
Service expense304,454
 73,581
 
 (3) 378,032
General and administrative expense2,899
 6,980
 
 8,750
 18,629
Depreciation and amortization3,286
 3,166
 
 95
 6,547
Operating income (loss)$14,185
 $966
 $
 $(8,842) $6,309
          
Equity in net gain (loss) of investee$
 $(459) $(1) $
 $(460)
Nine months ended September 30, 2018Three months ended March 31, 2019
NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 TotalNET Services 
Matrix
Investment
 Total
Service revenue, net$1,024,203
 $214,956
 $
 $
 $1,239,159
$367,815
 $
 $367,815
Service expense955,796
 192,390
 
 (272) 1,147,914
340,498
 
 340,498
General and administrative expense10,940
 20,151
 
 22,803
 53,894
19,401
 
 19,401
Asset impairment charge679
 9,202
 
 
 9,881
Depreciation and amortization10,548
 9,210
 
 559
 20,317
4,475
 
 4,475
Operating income (loss)$46,240
 $(15,997) $
 $(23,090) $7,153
Operating income$3,441
 $
 $3,441
              
Equity in net gain (loss) of investee$
 $80
 $(4,106) $
 $(4,026)
Equity in net loss of investee$
 $(1,656) $(1,656)
     
March 31, 2019
Total assets (continuing operations)$449,281
 $159,546
 $608,827

 Nine months ended September 30, 2017
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$987,662
 $229,332
 $
 $
 $1,216,994
Service expense927,082
 199,665
 
 (2,269) 1,124,478
General and administrative expense8,879
 20,944
 
 23,882
 53,705
Depreciation and amortization9,763
 9,695
 
 258
 19,716
Operating income (loss)$41,938
 $(972) $
 $(21,871) $19,095
          
Equity in net gain (loss) of investee$
 $(1,419) $428
 $
 $(991)

Geographic Information

Domestic service revenue, net, totaled 83.8% and 82.1% of service revenue, net for the nine months ended September 30, 2018 and 2017, respectively. Foreign service revenue, net, totaled 16.2% and 17.9% of service revenue, net for the nine months ended September 30, 2018 and 2017, respectively.

At September 30, 2018 and December 31, 2017, $74,885, or 19.9%, and $99,071, or 20.8%, respectively, of the Company’s net assets were located in countries outside of the U.S.

21.    Subsequent Events

Entry into Share Purchase Agreement

On November 6, 2018, the Board of Directors of Providence approved the sale of the WD Services segment. On November 7, 2018, the Company and Holdings entered into a share purchase agreement with the Purchasers and the Guarantor, pursuant to which the Company agreed to sell substantially all of the operating subsidiaries of its WD Services segment, with the exception of its operations in Saudi Arabia, for which it is pursuing alternative strategies which are expected to result in no longer providing services in the country beyond the end of the year. The total cash consideration is approximately $46,100, including approximately $19,500 of cash on the balance sheet as of September 30, 2018. In addition to the purchase consideration, the Company expects to be able to realize cash tax benefits of between approximately $25,000 to $50,000 as a result of tax deductions triggered by the sale, over a period of three to five years dependent on the timing of taxable income or loss and the close of the transaction. The transaction is subject to approvals from certain of Ingeus’ government customers and the satisfaction of customary closing conditions. The transaction is expected to close by the end of 2018, although the Company can give no assurance the transaction will close in a timely manner. In addition, upon the finalization of the transaction and the alternative strategies for Saudi Arabia, it is possible the Company may be required to record a charge in future periods.

 Three months ended March 31, 2018
 NET Services 
Matrix
Investment
 Total
Service revenue, net$336,696
 $
 $336,696
Service expense303,115
 
 303,115
General and administrative expense17,898
 
 17,898
Depreciation and amortization3,580
 
 3,580
Operating income$12,103
 $
 $12,103
      
Equity in net loss of investee$
 $(2,344) $(2,344)



Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and accompanying notes for the three and nine months ended September 30,March 31, 2019 and 2018, and 2017, as well as our consolidated financial statements and accompanying notes and management’s discussion and analysis of financial condition and results of operations included in our Form 10-K for the year ended December 31, 2017.2018. For purposes of “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” references to Q3Q1 2019 and Q1 2018 and Q3 2017 mean the three months ended September 30, 2018March 31, 2019 and the three months ended September 30, 2017, respectively, and references to YTDMarch 31, 2018, and YTD 2017 mean the nine months ended September 30, 2018 and the nine months ended September 30, 2017, respectively.

Overview of our business

Providence owns subsidiariesWe own a subsidiary and investmentsan investment primarily engaged in the provision of healthcare services in the United StatesStates. The Company’s NET Services segment, whichprimarily operates under the brands LogistiCare and workforce development services internationally. The subsidiaries and other investments in whichCirculation is the Company holds interests comprise the following segments:

Non-Emergency Transportation Services (“NET Services”) – Nationwidelargest manager of non-emergency medical transportation (“NET”) programs for state governments and managed care organizations. On September 21, 2018, LogistiCare Solutions, LLCorganizations (“LogistiCare”MCOs”) completed its acquisition of Circulation Inc.in the United States (“Circulation”U.S.”). Circulation is a company that offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare.
Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement services, legal offender rehabilitation services, youth community service programs and certain health related services to eligible participants of government sponsored programs. On November 6, 2018,In addition, the Board of Directors of Providence approved the sale of the WD Services segment. On November 7, 2018, the Company and Ingeus UK Holdings Limited (“Holdings”), the Company's direct wholly-owned subsidiary, entered into a share purchase agreement with Advanced Personnel Management Global Pty Ltd and APM UK Holdings Limited (together the “Purchasers”) and International APM Group Pty Limited, as Purchasers’ Guarantor (the “Guarantor”), pursuant to which we have agreed to sell substantially all of the operating subsidiaries of our WDNET Services segment with the exception of our operations in Saudi Arabia, for which we are pursuing alternative strategies which are expected to result in no longer providing services in the country beyond the end of the year. The transaction is subject to approvals from certain of Ingeus’ government customers and the satisfaction of customary closing conditions.
Matrix Investment – Minority interest in CCHN Group Holdings, Inc. and its subsidiaries (“Matrix”), accounted for as an equity method investment. Matrix offers a national network of community-based clinicians who deliver in-home services for members, including comprehensive health assessments (“CHAs”), and a fleet of mobile health clinics with advanced diagnostic capabilities. On February 16, 2018, Matrix acquired HealthFair.

In addition to its segments’ operations, the Corporate and Other segmentnow includes the Company’s activities at its corporate office that includerelated to executive, accounting, finance, internal audit, tax, legal, public reporting, certain strategic and corporate development functions and the results of the Company’s captive insurance company. We are currently inDuring 2018, the process ofCompany announced an organizational consolidationOrganizational Consolidation plan (Organizational Consolidation) to integrate substantially all activities and functions performed at the corporate holding company level into LogistiCare. This strategic process is expectedits wholly-owned subsidiary, LogistiCare Solutions LLC ("LogistiCare"). Effective January 1, 2019, the consolidation was substantially complete. LogistiCare will retain its name and continue to be completed byheadquartered in Atlanta, GA, and the middleCompany will continue to be named The Providence Service Corporation and be listed on NASDAQ under the ticker symbol “PRSC”. See Note 8, Restructuring and Related Reorganization Costs, and Note 16, Segments, in our condensed consolidated financial statementsfor further information on the Organizational Consolidation.

Our Matrix Investment segment consists of 2019, over which time implementation costs will negatively impact earnings.a minority investment in Matrix, a nationwide provider of home and mobile-based healthcare services for health plans in the United States, including comprehensive health assessments, quality gap closure visits, “level of service” needs assessments, and post-acute and chronic care management, providing such services through a network of community-based clinicians and a fleet of mobile health clinics with advanced diagnostics capabilities.

Business Outlook and Trends

Our performance is affected by a number of trends that drive the demand for our services. In particular, the markets in which we operate are exposed to various trends such as healthcare industry and demographic dynamics in the U.S. and international government outsourcing and employment dynamics. Over the long term, we believe there are numerous factors that could affect growth within the industries in which we operate, including:
an aging population, which will increase demand for healthcare services;services and transportation;
a movement towards value-based versus fee for service care and budget pressure on governments, both of which may increase the use of private corporations to provide necessary and innovative services;
increasing demand for in-home care provision, driven by cost pressures on traditional reimbursement models and technological advances enabling remote engagement;


technological advancements, which may be utilized by us to improve service and lower costs, but also by others which may increase industry competitiveness;
changes in UK government policy driven by opposition to the government’s outsourcing of the services provided by WD Services to private companies, which opposition may increase in light of recent events in the UK, including the liquidation of the UK government contractor Carillion plc;
the results of the referendum on the UK’s exit from the European Union and related political and economic uncertainty in the UK related to the finalization of Brexit; and
proposals by the President of the United States Congress and/or the Centers for Medicare and Medicaid Services’ (“CMS”)Congress to change the Medicaid program, including considering converting the Medicaid program to a block grant format or capping the federal contribution to state Medicaid programs to a fixed amount per beneficiary, and CMS’the Centers for Medicare and Medicaid Services’ grant of waivers to states relative to the parameters of their Medicaid programs, including limitations in benefits or enrollment such as enacting eligibility limitations or imposing eligibility work requirements.programs. Enactment of adverse legislation, regulation or agency guidance, or litigation challenges to the Patient Protection and Affordable Care Act, state Medicaid programs, or other governmental programs may reduce the eligibility or demand for our services, our ability to conduct some or all of our business and/or reimbursement rates for services performed within our segments.
Circulation was acquired in September 2018, and is a company that offers a full suite of logistics solutions to manage non-emergency transportation across all areas of healthcare, powered by its HIPAA-compliant digital platform. Circulation enables administration of transportation benefits, proactively monitors for fraud waste and abuse, and integrates all transportation capabilities (e.g. outsourced transportation, owned fleets, and other medical logistics services), while emphasizing patient convenience and satisfaction. Circulation’s proprietary platform simplifies ordering, improves reliability and efficiency, and reduces transportation spend. LogistiCare believes the acquisition advances their central mission of reducing transportation as a barrier to healthcare, and will help deliver a differentiated user experience and provide a core technology and analytics platform that better positions them for growth. LogistiCare may seek to utilize the Circulation platform to service legacy or new LogistiCare contracts, which may result in a decrease in the usage of the LogistiCare technology platform. The evaluation of the technology platforms and how the functionality of the systems will interact is ongoing, and subject to continued evaluation of the scalability of the Circulation platform to meet the required processing levels of transactions under the LogistiCare contracts.
On June 11, 2018, the Company entered into a Share Purchase Agreement to sell the shares of Ingeus France for a de minimis amount. The sale was effective on July 17, 2018, after court approval. As a result, an impairment charge of $9.2 million was recorded during the nine months ended September 30, 2018 and a loss, primarily related to the release of the effects of historic cumulative translation adjustments, of $0.7 million was recorded during the three months ended September 30, 2018.     
On November 6, 2018, the Board of Directors of Providence approved the sale of the WD Services segment. On November 7, 2018, the Company and Holdings entered into a share purchase agreement with the Purchasers and the Guarantor, pursuant to which we agreed to sell substantially all of the operating subsidiaries of our WD Services segment with the exception of our operations in Saudi Arabia, for which we are pursuing alternative strategies which are expected to result in no longer providing services in the country beyond the end of the year. The total cash consideration is approximately $46.1 million, including approximately $19.5 million of cash on the balance sheet as of September 30, 2018. In addition to the purchase consideration, the Company expects to be able to realize cash tax benefits of between approximately $25.0 million to $50.0 million as a result of tax deductions triggered by the sale, over a period of three to five years dependent on the timing of taxable income or loss and the close of the transaction. The transaction is subject to approvals from certain of Ingeus’ government customers and the satisfaction of customary closing conditions. The transaction is expected to close by the end of 2018, although the Company can give no assurance the transaction will close in a timely manner.  In addition, upon the finalization of the transaction and the alternative strategies for Saudi Arabia it is possible the Company may be required to record a charge in future periods.

Critical accounting estimates and policies

As discussed in Note 2, Significant Accounting Policies and Recent Accounting Pronouncements, and Note 3,9, Revenue RecognitionLeases, ofin our condensed consolidated financial statements, as of January 1, 20182019, the Company adopted thea new standard on revenue recognition.leases. Other than this standard, there have been no significant changes in our critical accounting policies to our condensed consolidated financial statements. For further discussion of our critical accounting policies, see management’s discussion and analysis of financial condition and results of operations contained in our Form 10-K for the year ended December 31, 2017.2018.


Results of operations

Segment reporting. Our operations are organized and reviewed by management along our segment lines. We operate in twoone principal business segments:segment, NET Services and WD Services. Our investment in Matrix is also a reportable segment referred to as the “Matrix Investment”. Segment results are based on how our chief operating decision maker manages our business, makes operating decisions and evaluates operating performance. The operating results of the twoour principal business segmentssegment include


revenue and expenses incurred by the segment, as well as, an allocation of direct expenses incurred by our corporate segment on behalf ofeffective January 1, 2019, the business segment, which primarily relate to insurance and stock-based compensation allocations. Indirect expenses, including unallocated corporate functions and expenses, such asCompany’s activities that include executive, accounting, finance, internal audit, tax, legal, public reporting, certain strategic and corporate development functions and the results of the Company’s captive insurance company and elimination entries recordedcompany. See Note 16, Segments, in consolidation are reflectedour condensed consolidated financial statements for further information on our change in “Corporate and Other”.segments during the three months ended March 31, 2019.

Effective November 1, 2015, weDiscontinued operations. During prior years, the Company completed the following transactions, which resulted in the presentation of the related operations as Discontinued Operations.

On December 21, 2018, the Company completed the sale of oursubstantially all of the operating subsidiaries of its WD Services segment to Advanced Personnel Management Global Pty Ltd of Australia (“APM”) and APM UK Holdings Limited, an affiliate of APM, except for the segment’s employment services operations in Saudi Arabia. The Company’s contractual counterparties in Saudi Arabia, including an entity owned by the Saudi Arabian government, assumed these operations beginning January 1, 2019. Additionally, on June 11, 2018, the Company entered into a Share Purchase Agreement to sell Ingeus France for a de minimis amount. The sale was effective on July 17, 2018.

On November 1, 2015, the Company completed the sale of its Human Services segment. SubsequentIn addition to the results through the sale of our Human Services segment, we have incurreddate, the Company has recorded additional expenses and benefits in certain periods related to the settlement of indemnification claims andlegal proceedings associated with an indemnified legal costs, which are recorded to “Discontinued operations, net of tax”.matter.

Q3 2018

Q1 2019 compared to Q3 2017Q1 2018

Consolidated Results. The following table sets forth results of operations and the percentage of consolidated total revenues represented by items in our unaudited condensed consolidated statements of incomeoperations for Q3Q1 2019 and Q1 2018 and Q3 2017 (in thousands):
 Three months ended September 30,
 2018 2017
 $ 
Percentage
of Revenue
 $ 
Percentage
of Revenue
Service revenue, net421,319
 100.0 % 409,517
 100.0 %
        
Operating expenses:       
Service expense391,608
 92.9 % 378,032
 92.3 %
General and administrative expense16,203
 3.8 % 18,629
 4.5 %
Depreciation and amortization6,641
 1.6 % 6,547
 1.6 %
Total operating expenses414,452
 98.4 % 403,208
 98.5 %
        
Operating income6,867
 1.6 % 6,309
 1.5 %
        
Non-operating expense:       
Interest expense, net347
 0.1 % 302
 0.1 %
Other loss669
 0.2 % 
  %
Equity in net loss of investees1,558
 0.4 % 460
 0.1 %
Gain on sale of equity investment
  % (12,606) -3.1 %
Gain on remeasurement of cost method investment(6,577) (1.6)% 
  %
Loss (gain) on foreign currency transactions(178)  % 200
  %
Income from continuing operations before income taxes11,048
 2.6 % 17,953
 4.4 %
Provision for income taxes4,259
 1.0 % 2,989
 0.7 %
Income from continuing operations, net of tax6,789
 1.6 % 14,964
 3.7 %
Discontinued operations, net of tax542
 0.1 % (16)  %
Net income7,331
 1.7 % 14,948
 3.7 %
Net income attributable to noncontrolling interest(177)  % (95)  %
Net income attributable to Providence7,154
 1.7 % 14,853
 3.6 %

Service revenue, net. Consolidated service revenue, net for Q3 2018 increased $11.8 million, or 2.9%, compared to Q3 2017. Revenue for Q3 2018 compared to Q3 2017 included an increase in revenue attributable to NET Services of $18.9 million and a decrease in revenue attributable to WD Services of $7.1 million. Excluding the effects of changes in currency exchange rates, consolidated service revenue increased 3.0% for Q3 2018 compared to Q3 2017. The results for Q3 2018 reflect the impact of the adoption of FASB Accounting Standards Codification Topic 606 (“ASC 606”). The Company began recognizing revenue under ASC 606 effective January 1, 2018. As a result of applying ASC 606, NET Services recorded $3.8 million less revenue in Q3 2018 than would have been recorded under our historical revenue recognition policy due to one contract now being accounted for as net versus gross. However, WD Services recorded $2.1 million more of revenue in Q3 2018 than would have been recognized under the previous accounting standard due primarily to the timing and delivery under certain contracts.



Total operating expenses. Consolidated operating expenses for Q3 2018 increased $11.2 million, or 2.8%, compared to Q3 2017. Operating expenses for Q3 2018 compared to Q3 2017 included an increase in expenses attributable to NET Services of $18.5 million. Operating expenses for Q3 2018 compared to Q3 2017 included a decrease in expenses attributable to WD Services of $4.6 million and Corporate and Other of $2.7 million. The impact on Q3 2018 of adopting ASC 606 effective January 1, 2018 was $3.8 million less in operating expenses recorded by NET Services, as one contract is now being recorded on a net versus gross basis, and $1.7 million more in operating expenses recorded by WD Services, as these costs were deferred in relation to the deferral of revenue, which was primarily recognized in Q3 2018.

Operating income. Consolidated operating income for Q3 2018 increased $0.6 million, or 8.8%, compared to Q3 2017. The increase was primarily attributable to an increase in operating income in Q3 2018 as compared to Q3 2017 at NET Services of $0.4 million and a decrease in operating loss for Corporate and Other of $2.7 million, which was partially offset by an increase in operating loss for WD Services of $2.5 million. The impact of adopting ASC 606 on operating income in Q3 2018 was zero for NET Services and positive $0.4 million for WD Services.

Interest expense, net. Consolidated interest expense, net for Q3 2018 and Q3 2017 remained relatively consistent.

Other loss. On June 11, 2018, we entered into a Share Purchase Agreement to sell the shares of Ingeus France, our WD Services operation in France, for a de minimis amount. The sale was effective on July 17, 2018, after court approval. A loss totaling $0.7 million, primarily related to the release of historic cumulative translation adjustments, was recognized on the sale during Q3 2018.

Equity in net loss of investees. Equity in net loss of investees primarily relates to our investments in Matrix in both periods and Mission Providence in Q3 2017. Our investment in Mission Providence, which was part of our WD Services segment, was sold effective September 29, 2017. Our equity in net loss of investees for Q3 2018 of $1.6 million primarily related to our equity in net loss for Matrix. Included in Matrix’s Q3 2018 standalone results are depreciation and amortization of $9.6 million, interest expense of $6.2 million, equity compensation of $0.5 million, management fees paid to certain of Matrix’s shareholders of $0.6 million, merger and acquisition related diligence costs of $0.1 million, integration costs of $1.9 million, and an income tax benefit of $0.4 million. Our equity in net loss of investees related to WD Services and Matrix totaled $0.5 million and $1.0 thousand, respectively, for Q3 2017. Included in Matrix’s standalone Q3 2017 results were equity compensation of $0.6 million, management fees paid to certain of Matrix’s shareholders of $0.6 million, depreciation and amortization of $8.5 million, interest expense of $3.7 million and an income tax benefit of $45.0 thousand.

Gain on sale of equity investment. The gain on sale of equity investment of $12.6 million for Q3 2017 relates to the sale of our equity interest in Mission Providence effective September 29, 2017. The investment in Mission Providence was part of the WD Services segment.

Gain on remeasurement of cost method investment. On September 21, 2018, we acquired all of the outstanding equity of Circulation. The purchase price was comprised of cash consideration of $45.1 million paid to Circulation’s equity holders (including holders of vested Circulation stock options), other than Providence. Our initial investment in Circulation was $3.0 million. As a result of the transaction, the fair value of this pre-acquisition interest increased to $9.6 million, and thus we recognized a gain of $6.6 million.

Loss (gain) on foreign currency transactions. The foreign currency gain of $0.2 million for Q3 2018 and foreign currency loss of $0.2 million for Q3 2017 were primarily due to translation adjustments of our foreign subsidiaries in the WD Services segment.

Provision for income taxes. Our effective tax rate from continuing operations for Q3 2018 and Q3 2017 was 38.6% and 16.7%, respectively. The Q3 2018 effective tax rate was higher than the U.S. federal statutory rate of 21% primarily due to foreign net operating losses for which the future income tax benefit cannot be currently recognized, state income taxes and certain non-deductible expenses. The impact of these items was partially offset by no income tax provision being recorded on the gain on remeasurement of cost method investment of $6.6 million. The effective tax rate was lower than the U.S. federal statutory rate of 35% for Q3 2017 primarily due to no provision for income taxes related to the gain on sale of equity investment of $12.6 million due to the substantial difference in tax basis versus book basis in the investment.

Discontinued operations, net of tax. Discontinued operations, net of tax, includes the activity related to our former Human Services segment. For Q3 2018, discontinued operations, net of tax, was a benefit of $0.5 million for our Human Services segment which primarily reflects a reduction of the accrued settlement amount for indemnified legal matters, based on the final settlement agreement, partially offset by legal costs incurred. Although the matter is settled, the Company may incur additional legal costs


in the future as it seeks insurance coverage for a portion of the settlement. For Q3 2017, discontinued operations, net of tax for our Human Services segment reflects expenses incurred for an indemnified legal matter, which were minimal. See Note 18, Discontinued Operations, to our condensed consolidated financial statements for additional information.

Net income attributable to noncontrolling interests. Net income attributable to noncontrolling interests primarily relates to a minority interest held by a third-party operating partner in our company servicing the offender rehabilitation contract in our WD Services segment.

YTD 2018 compared to YTD 2017

The following table sets forth results of operations and the percentage of consolidated total revenues represented by items in our unaudited condensed consolidated statements of income for YTD 2018 and YTD 2017 (in thousands):
 Nine months ended September 30,
 2018 2017
 $ Percentage of Revenue $ Percentage of Revenue
Service revenue, net1,239,159
 100.0 % 1,216,994
 100.0 %
        
Operating expenses:       
Service expense1,147,914
 92.6 % 1,124,478
 92.4 %
General and administrative expense53,894
 4.3 % 53,705
 4.4 %
Asset impairment charge9,881
 0.8 % 
  %
Depreciation and amortization20,317
 1.6 % 19,716
 1.6 %
Total operating expenses1,232,006
 99.4 % 1,197,899
 98.4 %
        
Operating income7,153
 0.6 % 19,095
 1.6 %
        
Non-operating expense:       
Interest expense, net918
 0.1 % 983
 0.1 %
Other loss669
 0.1 % 
  %
Equity in net loss of investees4,026
 0.3 % 991
 0.1 %
Gain on sale of equity investment
  % (12,606) (1.0)%
Gain on remeasurement of cost method investment(6,577) (0.5)% 
  %
Loss (gain) on foreign currency transactions(807) (0.1)% 600
  %
Income from continuing operations before income taxes8,924
 0.7 % 29,127
 2.4 %
Provision for income taxes7,755
 0.6 % 8,391
 0.7 %
Income from continuing operations, net of tax1,169
 0.1 % 20,736
 1.7 %
Discontinued operations, net of tax485
  % (6,000) (0.5)%
Net income1,654
 0.1 % 14,736
 1.2 %
Net income attributable to noncontrolling interest(285)  % (295)  %
Net income attributable to Providence1,369
 0.1 % 14,441
 1.2 %

Service revenue, net. Consolidated service revenue, net for YTD 2018 increased $22.2 million, or 1.8%, compared to YTD 2017. Revenue for YTD 2018 compared to YTD 2017 included an increase in revenue attributable to NET Services of $36.5 million. This increase in revenue was partially offset by a decrease in revenue attributable to WD Services of $14.4 million. Excluding the effects of changes in currency exchange rates, consolidated service revenue increased 1.1% for YTD 2018 compared to YTD 2017. The Company began recognizing revenue under ASC 606 effective January 1, 2018. As a result of applying ASC 606, NET Services recorded $11.2 million less revenue in YTD 2018 than would have been recorded under our historical revenue recognition policy due to one contract now being accounted for as net versus gross. Additionally, WD Services recorded $4.0 million less revenue in YTD 2018 than would have been recognized under the previous accounting standard.



Total operating expenses. Consolidated operating expenses for YTD 2018 increased $34.1 million, or 2.8%, compared to YTD 2017. Operating expenses for YTD 2018 compared to YTD 2017 included an increase in expenses attributable to NET Services of $32.2 million, WD Services of $0.6 million and Corporate and Other of $1.2 million. The impact of adopting ASC 606 effective January 1, 2018 was $11.2 million less in operating expenses recorded by NET Services, as one contract is now being recorded on a net versus gross basis, and $0.9 million less in operating expenses recorded by WD Services, as these costs were deferred in relation to the deferral of revenue. Total operating expenses include asset impairment charges for YTD 2018 of $9.2 million for WD Services and $0.7 million for NET Services.

Operating income. Consolidated operating income for YTD 2018 decreased $11.9 million compared to YTD 2017. The decrease was primarily attributable to an increase in the operating losses for WD Services of $15.0 million and Corporate and Other of $1.2 million, as compared to YTD 2017, which were partially offset by an increase in operating income attributable to NET Services of $4.3 million. The impact of adopting ASC 606 on operating income in YTD 2018 was zero for NET Services and negative $3.2 million for WD Services.

Interest expense, net. Consolidated interest expense, net for YTD 2018 decreased $0.1 million compared to YTD 2017.

Other loss. On June 11, 2018, we entered into a Share Purchase Agreement to sell the shares of Ingeus France for a de minimis amount. The sale was effective on July 17, 2018, after court approval. A loss totaling $0.7 million, primarily related to the release of historic cumulative translation adjustments, was recognized on the sale during YTD 2018.

Equity in netlossof investees. Our equity in net loss of investees for YTD 2018 of $4.0 million primarily includes an equity in net loss of Matrix of $4.1 million. Included in Matrix’s standalone YTD 2018 results are depreciation and amortization of $28.0 million, interest expense of $22.5 million, including $6.6 million related to the amortization of deferred financing costs primarily resulting from the refinancing of Matrix debt facility, equity compensation of $2.1 million, management fees paid to Matrix’s shareholders of $4.3 million, merger and acquisition diligence related costs of $2.3 million primarily related to the first quarter acquisition of HealthFair, integration costs of $4.3 million, and income tax benefit of $3.4 million. Our equity in net loss of investees for YTD 2017 included a loss of $1.4 million for WD Services and gain for Matrix of $0.4 million. Included in Matrix’s standalone YTD 2017 results were transaction bonuses and other transaction related costs of $3.5 million, equity compensation of $1.9 million, depreciation and amortization of $24.6 million, interest expense of $11.0 million and an income tax benefit of $0.1 million.

Gain on sale of equity investment. The gain on sale of equity investment of $12.6 million for YTD 2017 relates to the sale of our equity interest in Mission Providence effective September 29, 2017. The investment in Mission Providence was part of the WD Services segment.

Gain on remeasurement of cost method investment. On September 21, 2018, we acquired all of the outstanding equity of Circulation. The purchase price was comprised of cash consideration of $45.1 million paid to Circulation’s equity holders (including holders of vested Circulation stock options), other than Providence. Our initial investment in Circulation was $3.0 million. As a result of the transaction, the fair value of this pre-acquisition interest increased to $9.6 million, and thus we recognized a gain of $6.6 million.

Loss (gain) on foreign currency transactions. The foreign currency gain of $0.8 million and foreign currency loss of $0.6 million for YTD 2018 and YTD 2017, respectively, were primarily due to translation adjustments of our foreign subsidiaries.

Provision for income taxes. Our effective tax rates from continuing operations for YTD 2018 and YTD 2017 were 86.9% and 28.8%, respectively. The YTD 2018 effective tax rate was higher than the U.S. federal statutory rate of 21% primarily due to foreign net operating losses for which the future income tax benefit cannot be currently recognized, state income taxes and certain non-deductible expenses, as well as the WD Services impairment charge of $9.2 million, which contributes to the tax basis in WD Services but does not generate a current tax benefit. The impact of these items was partially offset by no income tax provision being recorded on the gain on remeasurement of cost method investment of $6.6 million. The effective tax rate was lower than the U.S. federal statutory rate of 35% for YTD 2017 primarily due to no provision for income taxes related to the gain on sale of equity investment of $12.6 million due to the substantial difference in tax basis versus book basis in the investment.

Discontinued operations, net of tax. Discontinued operations, net of tax, includes the activity related to our former Human Services segment. For YTD 2018, discontinued operations, net of tax, was a benefit of $0.5 million for our Human Services segment which primarily reflects a reduction of the accrued settlement amount for indemnified legal matters, based on the final settlement agreement. For YTD 2017, discontinued operations, net of tax for our Human Services segment was a loss of $6.0 million, primarily related to the additional accrual for the settlement of indemnified legal matters. See Note 18, Discontinued Operations, to our condensed consolidated financial statements for additional information.



Net income attributable to noncontrolling interests. Net income attributable to noncontrolling interests primarily relates to a minority interest held by a third-party operating partner in our company servicing the offender rehabilitation contract in our WD Services segment.

Segment Results. The following analysis includes discussion of each of our segments.

NET Services

NET Services segment financial results are as follows for Q3 2018 and Q3 2017 (in thousands):
Three Months Ended September 30,Three months ended March 31,
2018 20172019 2018
$ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
$ 
Percentage
of Revenue
 $ 
Percentage
of Revenue
Service revenue, net343,771
 100.0% 324,824
 100.0%367,815
 100.0 % 336,696
 100.0 %
              
Operating expenses:       
Service expense320,697
 93.3% 304,454
 93.7%340,498
 92.6 % 303,115
 90.0 %
General and administrative expense4,900
 1.4% 2,899
 0.9%19,401
 5.3 % 17,898
 5.3 %
Depreciation and amortization3,543
 1.0% 3,286
 1.0%4,475
 1.2 % 3,580
 1.1 %
Total operating expenses364,374
 99.1 % 324,593
 96.4 %
       
Operating income14,631
 4.3% 14,185
 4.4%3,441
 0.9 % 12,103
 3.6 %
       
Other expenses (income):       
Interest expense, net303
 0.1 % 326
 0.1 %
Other income(66)  % 
  %
Equity in net loss of investee1,656
 0.5 % 2,344
 0.7 %
Income from continuing operations before income taxes1,548
 0.4 % 9,433
 2.8 %
Provision for income taxes234
 0.1 % 2,010
 0.6 %
Income from continuing operations, net of tax1,314
 0.4 % 7,423
 2.2 %
Loss from discontinued operations, net of tax(732) (0.2)% (1,697) (0.5)%
Net income582
 0.2 % 5,726
 1.7 %
Net income from discontinued operations attributable to non-controlling interest
  % (296) (0.1)%
Net income attributable to Providence582
 0.2 % 5,430
 1.6 %

Service revenue, net. Service revenue, net for NET Services for Q3 2018Q1 2019 increased $18.9$31.1 million, or 5.8%9.2%, compared to Q3 2017.Q1 2018.  The increase in Q1 2019 was primarily related to the impact ofa new contracts, including managed care organization (“MCO”) contractsstate contract in Indiana, Illinois and West Virginia and new stateMCO contracts for additional regions in Texas,Minnesota and Illinois, higher utilization across multiple not at-risk and reconciliation contracts and the addition of Circulation, which contributed $27.1$9.4 million of revenue for Q3 2018, as well as net increased revenue from existing contracts of $7.1 million due to the net impact of membership and rate changes, including increased rates agreed after Q3 2017 on certain other contracts related to increased costs to serve the contracts.revenue. These increases were partially offset by the impact of contracts we no longer serve, including a state contract in ConnecticutRhode Island and certain MCO contracts in Florida and Louisiana, which resulted in a decrease in revenue of $11.4 million. In addition, the adoption of ASC 606 resulted in a decrease in revenue of $3.8 million in Q3 2018 as compared to revenue under the previous accounting standard, as one contract is now accounted for on a net basis.  Louisiana.

Service expense, net. Service expense for our NET Services segment included the following for Q3Q1 2019 and Q1 2018 and Q3 2017 (in thousands):
Three Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
$ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
$ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Purchased services262,661
 76.4% 250,282
 77.1%288,689
 78.5% 253,063
 75.2%
Payroll and related costs45,569
 13.3% 40,753
 12.5%41,132
 11.2% 38,511
 11.4%
Other operating expenses12,258
 3.6% 13,299
 4.1%10,677
 2.9% 11,541
 3.4%
Stock-based compensation209
 0.1% 120
 %
Total service expense320,697
 93.3% 304,454
 93.7%340,498
 92.6% 303,115
 90.0%



Service expense for Q3 2018Q1 2019 increased $16.2$37.4 million, or 5.3%12.3%, compared to Q3 2017Q1 2018 due primarily to higher purchased servicestransportation costs and operational payroll and related costs. Purchased services expenseTransportation costs increased primarily as a result of new contracts, which was partially offset by the impact of terminatedhigher utilization across multiple contracts. Purchased services as a percentage of revenue decreased from 77.1% in Q3 2017 to 76.4% in Q3 2018 primarily as a result of ongoing initiatives to better align the rates we pay to our transportation provider partners with local market conditions and the fees paid to us by our customers. Payroll and related costs, as a percentage of revenue, increaseddecreased slightly from 12.5%11.4% in Q3 2017Q1 2018 to 13.3%11.2% in Q3 2018 due to increased corporate staffing and increased health insurance expenses. These increases were partially offset by a decrease in other operating expenses primarily attributable to a decrease in costs targeted at operational improvement from $2.2 million in Q3 2017 to $1.1 million in Q3 2018.


Q1 2019
.

General and administrative expense. General and administrative expense increased from $17.9 million in Q3Q1 2018 increasedto $19.4 million in Q1 2019. The increase was due primarily to Organizational Consolidation costs and related overlap in headcount, as a percentage of revenue, from 0.9% for Q3 2017 to 1.4% for Q3 2018. General and administrative expense for Q3 2018 includes $1.6 million of transaction expenses related to thewell as additional costs associated with our recent acquisition of Circulation.Circulation for Q1 2019.

Depreciation and amortization. Depreciation and amortization increased $0.3$0.9 million primarily due to the addition of long-lived assets relating to information technology projects. As a percentage of revenue, depreciation and amortization remained relatively constant at 1.0% for Q3 2017Q1 2018 and Q3 2018.Q1 2019. 

NET Services segment financial results are as follows for YTD 2018 and YTD 2017 (in thousands):
 Nine Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net1,024,203
 100.0% 987,662
 100.0%
        
Service expense955,796
 93.3% 927,082
 93.9%
General and administrative expense10,940
 1.1% 8,879
 0.9%
Asset impairment charge679
 0.1% 
 %
Depreciation and amortization10,548
 1.0% 9,763
 1.0%
Operating income46,240
 4.5% 41,938
 4.2%

Service revenue, net. Service revenue, net for NET Services for YTD 2018 increased $36.5 million, or 3.7%, compared to YTD 2017.  The increase was primarily related to the impact of new contracts, including managed care organization (“MCO”) contracts in Indiana, Illinois and New York and new state contracts in Texas, which contributed $87.3 million of revenue for YTD 2018, as well as net increased revenue from existing contracts of $11.8 million due to the net impact of membership and rate changes, including the impact of increased rates agreed after YTD 2017 on certain contracts related to increased costs to serve the contracts, which was partially offset by the impact of a retroactive rate adjustment recorded in YTD 2017 related to increased utilization activity under a significant contract. These increases were partially offset by the impact of contracts we no longer serve, including state contracts in New York and Connecticut, certain MCO contracts in Florida and Louisiana, and decreased membership in Virginia, which resulted in a decrease in revenue of $51.3 million. In addition, the adoption of ASC 606 resulted in a decrease in revenue of $11.2 million in YTD 2018 as compared to revenue under the previous accounting standard, as one contract is now accounted for on a net basis.  
ServiceInterest expense, net. ServiceConsolidated interest expense, net for our NET Services segment included the following for YTDeach of Q1 2019 and Q1 2018 and YTD 2017 (in thousands):
 Nine Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Purchased services785,776
 76.7% 766,303
 77.6%
Payroll and related costs133,535
 13.0% 122,784
 12.4%
Other operating expenses36,187
 3.5% 37,584
 3.8%
Stock-based compensation298
 0.0% 411
 0.0%
Total service expense955,796
 93.3% 927,082
 93.9%

Service expense for YTD 2018 increased $28.7was $0.3 million or 3.1%, compared to YTD 2017 due primarily to higher purchased services and payroll and related costs. Purchased services expense increased primarily as a result of new contracts, which was partially offset by the impactcredit facility administration costs.

Equity in net loss of terminated contracts. Purchased services as a percentageinvestee. Our equity in net loss of revenue decreased from 77.6% in YTD 2017 to 76.7% in YTD 2018. Thisinvestee for Q1 2019 of $1.7 million was due primarily to lower transportation costs on a per trip basis in certain geographies as a result of ongoing initiatives to better align the rates we pay to our transportation provider partners with local market conditionsequity in net loss for Matrix. Included in Matrix’s Q1 2019 standalone results are depreciation and theamortization of $11.2 million, interest expense of $6.4 million, equity compensation of $0.7 million, management fees paid to us bycertain of Matrix’s shareholders of $0.7 million, integration costs of $1.5 million, and an income tax benefit of $1.4 million. For Q1 2018, our customers. Thisequity in net loss of investee of $2.3 million was partially offset in the second quarter of 2018 by higher transportation costs on a per trip basis due to a shiftour equity in service mix from lowernet loss for Matrix. Included in Matrix’s standalone Q1 2018 results were equity compensation of $0.7 million, management fees paid to higher cost modescertain of transportationMatrix’s shareholders of $3.1 million, depreciation and amortization of $9.1 million, interest expense of $10.3 million, merger and acquisition costs of $2.2 million related to the first quarter acquisition of HealthFair, integration costs of $0.7 million and an increase in the average mileage per trip. Payroll and related costs as a percentageincome tax benefit of revenue increased from 12.4% in YTD 2017 to 13.0% in YTD 2018$2.6 million.


Provision for income taxes. The Company’s effective tax rate from continuing operations for the three months ended March 31, 2019 and March 31, 2018 was 15.1% and 21.3%, respectively. The effective tax rate for Q1 2019 was less than the combined U.S. federal statutory rate of 21.0% primarily due to increased corporate staffingthe favorable impact of stock option deductions. The effective tax rate for Q1 2018 approximated the U.S. federal statutory rate of 21.0%.

Loss from discontinued operations, net of tax. Loss from discontinued operations, net of tax, includes the activity related to our former WD Services and increased health insurance expenses. These increasesHuman Services segments. See Note 15, Discontinued Operations, to our condensed consolidated financial statements for additional information.

For Q1 2019, the loss from discontinued operations, net of tax, for our former WD Services segment was $0.6 million. The loss includes administrative costs related to the wind-down of the WD Services entity in Saudi Arabia. The operations in Saudi Arabia, including personnel, leased facilities and certain assets necessary to provide the employment services, were transferred to a third party as of January 1, 2019, and thus the Company is no longer providing services in Saudi Arabia. For Q1 2019, the loss from discontinued operations, net of tax, for our former Human Services segment was $0.1 million.

For Q1 2018, the loss on discontinued operations, net of tax, for our former WD Services segment was $1.7 million. Included in this loss was an operating loss of $2.5 million, partially offset by a decrease in other operating expenses primarily attributable to a decrease in costs targeted at operational improvement from $4.9 million in YTD 2017 to $2.3 million in YTD 2018. This decrease was partially offset by increased software and hardware maintenance costs associated with new technology initiatives.gain on foreign currency transactions of $0.6 million.

General and administrative expense.Net income from discontinued operations attributable to non-controlling interests. General and administrative expense in YTDFor Q1 2018, increased as a percentage of revenuenet income from 0.9% for YTD 2017discontinued operations attributable to 1.1% for YTD 2018. General and administrative expense for YTD 2018 includes $1.6 million of transaction expensesnon-controlling interests primarily related to the acquisition of Circulation.

Asset impairment charge. Asset impairment charge of $0.7 million was incurreda minority interest held by a third-party operating partner in YTD 2018 in relation to the decision to abandon specific development work intended to synchronize data across applications of the proprietary LCAD Nextgen system, based on the determination of an alternative method to accomplish this task.

Depreciation and amortization. Depreciation and amortization increased $0.8 million primarily due to the addition of long-lived assets relating to information technology projects. As a percentage of revenue, depreciation and amortization remained constant at 1.0%.


WD Services

WD Services segment financial results are as follows for Q3 2018 and Q3 2017 (in thousands):
 Three Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net77,548
 100.0 % 84,693
 100.0%
        
Service expense70,911
 91.4 % 73,581
 86.9%
General and administrative expense5,348
 6.9 % 6,980
 8.2%
Depreciation and amortization2,861
 3.7 % 3,166
 3.7%
Operating (loss) income(1,572) (2.0)% 966
 1.1%

Service revenue, net. Service revenue, net for Q3 2018 decreased $7.1 million, or 8.4%, compared to Q3 2017. Excluding the unfavorable effects of changes in currency exchange rates, service revenue decreased 7.9% in Q3 2018 compared to Q3 2017. The decrease in revenue was primarily attributable to the sale of Ingeus France, the ongoing wind-down of the segment’s legacy UK employability program, a decrease in revenue from our Saudi Arabia operations due partially to the deferral of revenue for the August and September 2018 contract period due to delays in executing this contract, and a reduction in revenue related tocompany servicing the offender rehabilitation program. These decreases were partially offset by increased revenue under the segment's health program, as well as the segment’s operations in the U.S. and certain other international operations and the impact of the adoption of the new revenue standard, which resulted in $2.1 million more revenue in Q3 2018 than would have been recognized under the previous accounting standard due primarily to the timing and delivery under certain contracts.

Service expense. Service expense forcontract within our historical WD Services segment included the following for Q3 2018 and Q3 2017 (in thousands):segment.
 Three Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Payroll and related costs38,036
 49.0% 41,575
 49.1%
Purchased services19,655
 25.3% 21,946
 25.9%
Other operating expenses13,220
 17.0% 10,046
 11.9%
Stock-based compensation
 % 14
 %
Total service expense70,911
 91.4% 73,581
 86.9%



Service expense in Q3 2018 decreased $2.7 million, or 3.6%, compared to Q3 2017. Payroll and related costs decreased primarily as a result of the sale of Ingeus France, as well as the impact of the restructuring plans initiated in 2017. Payroll and related costs include $0.3 million in Q3 2017 of termination benefits related to redundancy plans. Purchased services decreased in Q3 2018 compared to Q3 2017 primarily as a result of the ongoing wind-down of the legacy UK employability program, which resulted in a decline in the use of outsourced services. Other operating expenses for Q3 2018 include an indirect tax in Korea related to prior periods totaling $0.7 million. Additionally, the adoption of ASC 606 resulted in WD Services recording $1.7 million more service expense in Q3 2018 than would have been recognized under our historical revenue recognition policy, as these costs were deferred in relation to the deferral of revenue, which were primarily recognized in Q3 2018.

General and administrative expense. General and administrative expense in Q3 2018 decreased $1.6 million compared to Q3 2017 due primarily to the sale of Ingeus France as well as office closures associated with restructuring of the UK operations.

Depreciation and amortization. Depreciation and amortization for Q3 2018 decreased $0.3 million compared to Q3 2017, primarily due to the sale of Ingeus France as well as asset disposals as a result of office closures associated with the restructuring of UK operations.


WD Services segment financial results are as follows for YTD 2018 and YTD 2017 (in thousands):
 Nine Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net214,956
 100.0 % 229,332
 100.0 %
        
Service expense192,390
 89.5 % 199,665
 87.1 %
General and administrative expense20,151
 9.4 % 20,944
 9.1 %
Asset impairment charge9,202
 4.3 % 
 0.0 %
Depreciation and amortization9,210
 4.3 % 9,695
 4.2 %
Operating loss(15,997) (7.4)% (972) (0.4)%

Service revenue, net. Service revenue, net for YTD 2018 decreased $14.4 million, or 6.3%, compared to YTD 2017. Excluding the effects of changes in currency exchange rates, service revenue decreased 10.4% in YTD 2018 compared to YTD 2017. The decrease was primarily related to the sale of Ingeus France, the ongoing wind-down of the segment’s legacy UK employability program and the impact of lower contractual adjustments under the offender rehabilitation program, as YTD 2018 included $1.5 million of revenue related to a contractual adjustment whereas YTD 2017 included the impact of $5.2 million of revenue related to the finalization of a contractual adjustment for the contract year ended March 31, 2017. Additionally, the impact of the adoption of the new revenue standard resulted in $4.0 million less revenue in YTD 2018 than would have been recognized under the previous accounting standard. YTD 2018 also includes a reduction in revenue related to the offender rehabilitation program of $1.7 million for estimated penalties related to the measurement of frequency and binary recidivism measures, and a decrease in revenue from our Saudi Arabia operations primarily as a result of an unsigned contract. These revenue decreases were partially offset by increased revenue under the segment’s health programs as well as the segment's operations in the U.S. and certain other international operations.

Service expense. Service expense for our WD Services segment included the following for YTD 2018 and YTD 2017 (in thousands):
 Nine Months Ended September 30,
 2018 2017
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Payroll and related costs127,748
 59.4% 130,538
 56.9%
Purchased services34,097
 15.9% 39,949
 17.4%
Other operating expenses30,539
 14.2% 29,136
 12.7%
Stock-based compensation6
 0.0% 42
 0.0%
Total service expense192,390
 89.5% 199,665
 87.1%



Service expense in YTD 2018 decreased $7.3 million, or 3.6%, compared to YTD 2017. Payroll and related costs decreased from YTD 2017 to YTD 2018 primarily as a result of the sale of Ingeus France and the impact of our restructuring programs. Payroll and related costs increased as a percentage of revenue from 56.9% in YTD 2017 to 59.4% in YTD 2018. Payroll and related costs include $2.4 million and $1.1 million in YTD 2018 and YTD 2017, respectively, of termination benefits related to redundancy plans. Purchased services decreased in YTD 2018 compared to YTD 2017 primarily as a result of a decline in client referrals under our primary employability program in the UK, which resulted in a decline in the use of outsourced services. Other operating expenses for YTD 2018 include an indirect tax in Korea related to prior periods totaling $0.7 million. Additionally, the adoption of ASC 606 resulted in WD Services recording $0.9 million less service expense in YTD 2018 than would have been recognized under our historical revenue recognition policy, as these costs were deferred in relation to the deferral of revenue.

General and administrative expense. General and administrative expense in YTD 2018 decreased $0.8 million compared to YTD 2017 primarily as a result of the sale of Ingeus France and office closures associated with restructuring of the UK operations. These decreases were partially offset by $0.5 million of transaction related costs incurred for the sale of the segment’s operations in France.

Asset impairment charge. Due to the disposition of Ingeus France in July 2018, the carrying value of its assets and liabilities were reduced to their estimated fair value less selling costs during the second quarter of 2018. As a result, an impairment charge of $9.2 million was recorded during YTD 2018.

Depreciation and amortization. Depreciation and amortization for YTD 2018 decreased $0.5 million compared to YTD 2017, primarily as a result of office closures associated with the restructuring of UK operations as well as the sale of Ingeus France.


Corporate and Other

Corporate and Other includes the headcount and professional service costs incurred at the holding company level, at the Captive, and elimination entries to account for inter-segment transactions. Corporate and Other financial results are as follows for Q3 2018 and Q3 2017 (in thousands):
 Three Months Ended September 30,
 2018 2017
 $ $
Service expense$
 $(3)
General and administrative expense5,955
 8,750
Depreciation and amortization237
 95
Operating loss6,192
 8,842

Operating loss. Corporate and Other operating loss in Q3 2018 decreased by $2.7 million, or 30.0%, as compared to Q3 2017. Included in “General and administrative expense” for Q3 2018 are $1.9 million of organizational consolidation related costs. Additionally, included in “Depreciation and amortization” is $0.1 million of accelerated depreciation expense incurred in relation to the organizational consolidation.

The decrease in operating loss is primarily due to a decrease in cash settled stock-based compensation expense of $2.6 million, primarily as a result of a decrease in the Company’s stock price in Q3 2018 as compared to an increase in Q3 2017. Other costs in Q3 2018 decreased, as compared to Q3 2017, as a result of costs incurred in Q3 2017 associated with strategic initiatives.



Corporate and Other financial results are as follows for YTD 2018 and YTD 2017 (in thousands):
 Nine Months Ended September 30,
 2018 2017
 $ $
Service expense$(272) $(2,269)
General and administrative expense22,803
 23,882
Depreciation and amortization559
 258
Operating loss23,090
 21,871

Operating loss. Corporate and Other operating loss in YTD 2018 increased by $1.2 million, or 5.6%, as compared to YTD 2017. Included in “General and administrative expense” for YTD 2018 are $4.9 million of organizational consolidation related costs. Additionally, included in “Depreciation and amortization” is $0.3 million of accelerated depreciation expense incurred in relation to the organizational consolidation. YTD 2018 and YTD 2017 both include a reduction in insurance loss reserves in “Service expense” due to favorable claims history of our Captive reinsurance program.

The operating loss included $1.4 million and $1.6 million, respectively, of cash settled stock-based compensation expense for YTD 2018 and YTD 2017. Additionally, there was a decrease in incentive compensation, legal costs and consulting costs in YTD 2018 as compared to YTD 2017.

Seasonality

OurWhile revenue is generally fixed, primarily as a result of the capitated nature of the majority of our contracts, service expense varies based on the utilization of our services. The quarterly operating resultsincome and operating cash flows of NET Services normally fluctuate as a result of seasonal variations in the business, principally due in part to seasonal factors, unevenlower transportation demand for servicesduring the winter season and the timing of new contracts, which impact the amount of revenues earned and expenses incurred. NET Services experiences fluctuations inhigher demand during the summer and winter seasons. Due to higher demand in the summer months, lower demand during the winter months, and a primarily fixed revenue stream based on a per-member, per-month payment structure, NET Services normally experiences lower operating margins during the summer season and higher operating margins during the winter. WD Services is impacted by both the timing of commencement and expiration of major contracts. Under many of WD Services’ contracts, we may invest significant sums of money in personnel, leased office space, purchased or developed technology, and other costs, and generally would incur these costs prior to commencing services and receiving payments. This can result in significant variability in financial performance and cash flows between quarters and for comparative periods. It is expected that future contracts may be structured in a similar fashion. However, the Company does not expect a large variability in financial performance upon the commencement of WD Services’ newly secured Work and Health Programme contracts as the upfront implementation investments needed for these contracts are expected to be significantly less than those associated with other large contract commencements undertaken in the past, such as the offender rehabilitation program in 2016. In addition, under the majority of WD Services’ contracts, the Company relies on its customers, which include government agencies, to provide referrals, for which the Company can provide services and earn revenue. The timing and magnitude of referrals can fluctuate significantly, leading to volatility in revenue.season.



Liquidity and capital resources

Short-term capital requirements consist primarily of recurring operating expenses, and new contract start-up costs including restructuring costs.and costs associated with our Organizational Consolidation and other strategic initiatives. We expect to meet anyour cash requirements through available cash on hand, cash generated from our operating segments,NET Services, and borrowing capacity under our Credit Facility (as defined below).

Our balance of cash and cash equivalents was $47.5$42.4 million and $95.3$5.7 million at September 30, 2018March 31, 2019 and December 31, 2017, respectively, including $18.2 million and $40.1 million held in foreign countries,2018, respectively. Such cash held in foreign countries is generally used to fund foreign operations, although it may also be used to repay intercompany indebtedness existing between Providence and its foreign subsidiaries.

We had restricted cash of $4.8$3.9 million and $6.3$4.4 million at September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively, primarily related to contractual obligations and activities of our captive insurance subsidiary. Our Captive is currently in run-off, as we didGiven expiring policies under our captive insurance subsidiary were not renew the policies which expiredrenewed upon expiration in May 2017, and we expect our restricted cash balances to decline over time as we pay claims.time. These restricted cash amounts are not included in our balance of cash and cash equivalents in the condensed consolidated balance sheets, although they are included in the cash, cash equivalents and restricted cash balance on the statementaccompanying condensed consolidated statements of cash flows, as a result of the adoption of Accounting Standards Update No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash, as of January 1, 2018.flows. At September 30,both March 31, 2019 and December 31, 2018, we had $36.0 millionno amounts outstanding under our Credit Facility. No amounts were outstanding under the Credit


Facility as of December 31, 2017. The amount outstanding at September 30, 2018 was drawn from our revolving credit facility to fund the acquisition of Circulation and is expected to be repaid from the Company's cash flow from operations.

We may, from time to time, access capital markets to raise equity or debt financing for various business reasons, including acquisitions. We may also raise debt financing to fund future repurchases of our common stock. The timing, term, size, and pricing of any such financing will depend on investor interest and market conditions, and there can be no assurance that we will be able to obtain any such financing. During the second quarter of 2018, we extended the term of our Credit Facility to expire in August 2019, as further discussed below.

On March 29, 2018, the Company’s Board of Directors amended our ongoing stock repurchase program to add an additional $77.8 million of capacity and extend the expiration date of the program from December 31, 2018 to June 30, 2019. As of November 5, 2018, the Company has approximately $81.2 million of share repurchase availability. During the nine months ended September 30, 2018, the Company repurchased 838,719 shares for $55.8 million.

The cash flow statement for all periods presented includes both continuing and discontinued operations. Discontinued operations for YTD 2018 and YTD 2017 include the activity of our historical WD Services and Human Services segment.segments. The benefit from discontinued operations totaled $0.5 million for YTD 2018 and the loss from discontinued operations totaled $6.0$0.7 million for YTD 2017. For YTD 2017, the loss from discontinued operations primarily related to the accrual of a contingent liability of $9.0Q1 2019 and $1.7 million related to the future settlement of indemnification claims associated with our former Human Services segment, partially offset by a related tax benefit. The settlement amount of $14.5 million was paid during Q3 2018, of which $10.0 million was paid through the release of escrow funds, and $4.5 million was paid in cash.for Q1 2018.

YTD 2018Q1 2019 cash flows compared to YTD 2017Q1 2018

Operating activities. Cash provided by operating activities was $22.5$38.8 million for YTD 2018, a decreaseQ1 2019, an increase of $14.5$13.2 million of cash used in operating activities as compared with YTD 2017. YTDQ1 2018. Q1 2019 and Q1 2018 and YTD 2017 cash flow from operations waswere driven by net income of $1.7$0.6 million and $14.7$5.7 million, respectively, non-cash adjustments to reconcile net income to net cash provided by operating activities of $35.2$7.7 million and $8.0$9.2 million, respectively, and changes in working capital of negative $14.3positive $30.6 million and positive $14.2$10.7 million, respectively. The change in working capital iswas primarily driven by the following, which includes a net, year-over-year outflow from discontinued operations of $13.5 million:following:
Accounts receivable generated a cash outflowinflow for YTD 2018Q1 2019 of $31.5$1.6 million as compared to an outflow of $10.6$12.4 million for YTD 2017.Q1 2018. The increase in cash outflowinflow of $20.9$14.0 million iswas primarily attributable to NET Services due to the timing of collections from a limited number of payers.
Prepaid expense and other generated a cash inflow for YTD 2018Q1 2019 of $14.2$3.5 million as compared to an inflowoutflow of $7.5$3.2 million for YTD 2017.Q1 2018. The increase in cash inflow of $6.7$6.8 million is due primarily to our discontinued WD Services segment whereby our Q1 2019 cash flows do not include cash outflows for WD Services' contract assets and costs to fulfill contracts.
Income tax receivable on sale of business generated a cash inflow of $5.1 million related to an inflow of $10.0 millionU.S. tax payments made previously in YTD 2018 related to the release of escrow funds for the settlement of certain indemnified legal claims. Additionally, the adoption of ASC 606 as of January 1, 2018 resulted in recording inflows for contract assets of $5.6 million in YTD 2018 which would not have been recognized underwere refunded in Q1 2019 as a result of the previous accounting standard. These increases in cash inflows were partially offset by changes in prepaid income taxes and other prepaid amounts.loss from sale of our WD Services segment.
Accounts payable and accrued expenses generated a cash outflow for YTD 2018Q1 2019 of $26.3$5.6 million as compared to an outflowinflow of $3.4$2.3 million for YTD 2017.Q1 2018. The increase in cash outflow of $22.8$7.9 million is due primarily to the resulttiming of the settlement of indemnified legal claims in YTD 2018, of which $9.0 million was accrued for during YTD 2017. This change was partially offset by additional cash inflows from other accrued expenses in YTD 2018 as compared to YTD 2017.vendor payments.
Accrued transportation costs of NET Services generated a cash inflow of $30.9$26.6 million in YTD 2018,Q1 2019, as compared to a cash inflow of $28.8$16.7 million in YTD 2017.Q1 2018. The decreaseincrease in cash inflow of $2.0$10.0 million is due primarily to the timing of payments.
Deferred revenue generated a cash outflow of $0.4 million in Q1 2019, as compared to a cash inflow of $7.7 million in Q1 2018. The increase in cash outflow of $8.0 million is due primarily to our discontinued WD Services segment whereby our Q1 2019 cash flows do not include cash inflows for WD Services' cash payments received on contracts in advance of services being performed.

Investing activities. Net cash used in investing activities of $58.0$1.7 million in YTD 2018 increasedQ1 2019 decreased by $55.8$3.3 million as compared to YTD 2017.Q1 2018. The increasedecrease was primarily attributable to a decrease in the acquisitionpurchase of Circulation in which we incurred a cash outflowproperty and equipment. Q1 2018 included purchases of $42.1 million. We additionally incurred a cash outflowproperty and equipment of $5.9$2.4 million with the disposition of Ingeus France in Q3 2018. During Q3 2017 we incurred a cash inflow of $15.8 million from the sale of Mission Providence.by our discontinued operations.

Financing activities. Net cash used inprovided by financing activities of $13.9$1.1 million in YTD 2018 decreased $8.5Q1 2019 increased $31.4 million as compared to YTD 2017.Q1 2018. During YTDQ1 2018, we borrowed $36.0repurchased $37.2 million underof our Credit Agreementcommon stock compared to fund the acquisition of Circulation. $0.2 million in Q1 2019.


Additionally, YTDas a partial offset, in Q1 2018, included an increase in proceeds from common stock issued pursuant to stock option exercises of $10.9 million. Partially offsetting these increases in cash inflows was the repurchase of $37.2$6.7 million more of our common stock in YTD 2018 than in YTD 2017.


Q1 2019.

Obligations and commitments

Credit Facility. We are party to the amended and restated credit and guaranty agreement, dated as of August 2, 2013 (as amended, the “Credit Agreement”), with Bank of America, N.A., as administrative agent, swing line lender and letter of credit issuer, and the other lenders party thereto. The Credit Agreement provides us with a $200.0 million revolving credit facility (the “Credit Facility”), including a sub-facility of $25.0 million for letters of credit. As of September 30, 2018,March 31, 2019, we had $36.0 million ofno borrowings and eightten letters of credit in the amount of $11.8$12.1 million outstanding. Borrowings under the revolving credit facility were primarily related to the acquisition of Circulation. At September 30, 2018,March 31, 2019, our available credit under the revolving credit facilityCredit Facility was $152.2$187.9 million.

Under the Credit Agreement, the Company has an option to request an increase in the amount of the revolving credit facility or in a term loan facility from time to time (on substantially the same terms as apply to the existing facility) in an aggregate amount of up to $75.0 million with either additional commitments from lenders under the Credit Agreement at such time or new commitments from financial institutions acceptable to the administrative agent in its reasonable discretion, so long as no default or event of default exists at the time of any such increase. The Company may not be able to access additional funds under this increase option as no lender is obligated to participate in any such increase under the Credit Facility. The Credit Agreement has a maturity date of August 2, 2019. The Company is actively reviewing its options to extend or replace the Credit Facility.  We  may from time to time incur additional indebtedness, obtain additional financing or refinance existing indebtedness subject to market conditions and our financial condition. 

We may prepay any outstanding principal under the Credit Facility in whole or in part, at any time without premium or penalty, subject to reimbursement of the lenders’ breakage and redeployment costs in connection with prepayments of London Interbank Offered Rate, or LIBOR, loans. The unutilized portion of the commitments under the Credit Facility may be irrevocably reduced or terminated by us at any time without penalty.
Interest on the outstanding principal amount under the Credit Agreementof any loans accrues, at the Company’sour election, at a per annum rate equal to LIBOR, plus an applicable margin or the base rate as defined in the agreement plus an applicable margin. The applicable margin ranges from 2.25% to 3.25% in the case of LIBOR loans and 1.25% to 2.25% in the case of the base rate loans, in each case, based on the Company’sour consolidated net leverage ratio as defined in the Credit Agreement. Interest on theany loans is payable quarterly in arrears. In addition, the Company iswe are obligated to pay a quarterly commitment fee based on a percentage of the unused portion of each lender’s commitment under the Credit Facility and quarterly letter of credit fees based on a percentage of the maximum amount available to be drawn under each outstanding letter of credit. The commitment fee and letter of credit fee range from 0.25% to 0.50% and 2.25% to 3.25%, respectively, in each case, based on the Company’sour consolidated leverage ratio.

The Company’sCredit Facility also requires us (subject to certain exceptions as set forth in the Amended and Restated Credit Agreement) to prepay the outstanding loans in an aggregate amount equal to 100% of the net cash proceeds received from certain asset dispositions, debt issuances, insurance and casualty awards and other extraordinary receipts.

Our obligations under the Credit Facility are guaranteed by all of the Company’sour present and future domestic subsidiaries, excluding certain domestic subsidiaries, which include the Company’ssuch as, our insurance captives as well as the subsidiaries which comprise the Company's WD Services segment. The Company’scaptive. Our obligations under, and each guarantor’s obligations under its guaranty of, the Credit Facility are secured by a first priority lien on the Company’ssubstantially all of our respective assets, other than our equity investment in Matrix, including a pledge of 100% of the issued and outstanding stock of the Company’sour domestic subsidiaries, excluding the Company’sour insurance captives, equity ownership interest in Matrix and the stock of the subsidiaries which comprise the Company’s WD Services segment.captive.

The Credit Agreement contains customary affirmative and negative covenants and events of default. The negative covenants include restrictions on the Company’sour ability to, among other things, incur additional indebtedness, create liens, make investments, give guarantees, pay dividends, repurchase shares, sell assets, and merge and consolidate. The Company isWe are subject to financial covenants, including consolidated net leverage and consolidated interest coverage covenants. The Company wasCompany’s consolidated net leverage ratio may not be greater than 3.00:1.00 as of the end of any fiscal quarter and the Company’s consolidated interest coverage ratio may not be less than 3.00:1.00 as of the end of any fiscal quarter. We were in compliance with all covenants as of September 30, 2018.

We may from time to time incur additional indebtedness, obtain additional financing or refinance existing indebtedness, subject to market conditions and our financial condition.March 31, 2019.

Preferred Stock. Following (i) the completion of a rights offering in February 2015, under which certain holders of our Common Stock exercised subscription rights to purchase Preferred Stock, and (ii) the purchase of Preferred Stock by Coliseum Capital Partners, L.P., Coliseum Capital Partners II, L.P., Blackwell Partners, LLC - Series A and Coliseum Capital Co-Invest, L.P. (collectively, the “Coliseum Stockholders”), pursuant to the Standby Purchase Agreement between the Coliseum Stockholders and the Company, the Company issued 805,000 shares of Preferred Stock, of which 801,729801,606 shares are outstanding as of September 30, 2018.March 31, 2019. For further information regarding these transactions, see Item 7. “Management’s Discussion and Analysis of Financial


Condition and Results of Operations – Liquidity and capital resources – Obligations and commitments – Rights Offering” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017.2018. We may pay a noncumulative cash dividend on each share of Preferred Stock, when, as and if declared by a committee of our Board of Directors (“Board”), at the rate of 5.5% per annum on the liquidation preference then in effect. On or before the third business day immediately preceding each fiscal quarter, we determine our intention whether or not to pay a cash dividend with respect to that ensuing quarter and give notice of our intention to each holder of Preferred Stock as soon as practicable thereafter.

In the event we do not declare and pay a cash dividend, the liquidation preference will be increased to an amount equal to the liquidation preference in effect at the start of the applicable dividend period, plus an amount equal to such then applicable


liquidation preference multiplied by 8.5% per annum, computed on the basis of a 365-day year and the actual number of days elapsed from the start of the applicable dividend period to the applicable date of determination.

Cash dividends are payable quarterly in arrears on January 1, April 1, July 1 and October 1 of each year, and, if declared, will begin to accrue on the first day of the applicable dividend period. Paid in kindPaid-in-kind (“PIK”) dividends, if applicable, will accrue and be cumulative on the same schedule as set forth above for cash dividends and will also be compounded at the applicable annual rate on each applicable subsequent dividend date. PIK dividends are paid upon the occurrence of a liquidation event, conversion or redemption in accordance with the terms of the Preferred Stock. Cash dividends were declared for the ninethree months ended September 30,March 31, 2019 and 2018 and 2017 and totaled $3.3$1.1 million in each period.

Reinsurance and Self-Funded Insurance Programs

Reinsurance

We historically reinsured a substantial portion of our automobile, general and professional liability and workers’ compensation costs under reinsurance programs through our wholly-owned captive insurance subsidiary, Social Services Providers Captive Insurance Company, or SPCIC. As of May 16, 2017, SPCIC did not renew the expiring reinsurance policies. SPCIC will continue to resolve claims under the historical policy years.

At September 30, 2018,March 31, 2019, the cumulative reserve for expected losses since inception of these historical automobile, general and professional liability and workers’ compensation reinsurance programs was $0.4$0.3 million, $0.6 million and $3.7$2.6 million, respectively. Based on an independent actuarial report, our expected losses related to workers’ compensation, automobile and general and professional liability in excess of our liability under our associated historical reinsurance programs at September 30, 2018March 31, 2019 was $6.0$3.5 million. We recorded a corresponding receivable from third-party insurers and liability at September 30, 2018March 31, 2019 for these expected losses, which would be paid by third-party insurers to the extent losses are incurred.

Further, SPCICwe had restricted cash of $4.6$3.9 million and $6.3$4.4 million at September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively, which was restricted to secure the reinsured claims losses of SPCIC under the historical automobile, general and professional liability and workers’ compensation reinsurance programs.

Health Insurance

We offer our NET Services’, certain WD Services’ and corporate employees an option to participate in a self-funded health insurance program. The liability for the self-funded health plan of $3.5$1.3 million and $2.2 million as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively, was recorded in “Reinsurance liability and related reserve”liability reserves” in our condensed consolidated balance sheets.

Off-Balance Sheet Arrangements

There have been no material changes to the Off-Balance Sheet Arrangements discussion previously disclosed in our audited consolidated financial statements contained in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017.2018 other than the adoption ASC 842, effective January 1, 2019, whereby the Company recorded $23,165 and$24,491 of additional leased assets and liabilities, respectively, on its condensed consolidated balance sheet. The adoption did not have a material impact on the statement of operations. See Note 9, Leases, for further information.

Forward-Looking Statements

This Quarterly Report on Form 10-Q contains certain statements that may be deemed “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), including statements related to the Company’s strategies or expectations about revenues, liabilities, results of operations, cash flows, ability to fund operations, profitability, ability to meet financial covenants,


contracts or market opportunities. The Company may also make forward-looking statements in other reports filed with the Securities and Exchange Commission (the “SEC”), in materials delivered to stockholders and in press releases. In addition, the Company’s representatives may from time to time make oral forward-looking statements. In certain cases, you may identify forward looking-statements by words such as “may”, “will”, “should”, “could”, “expect”, “plan”, “project”, “intend”, “anticipate”, “believe”, “seek”, “estimate”, “predict”, “potential”, “target”, “forecast”, “likely”, the negative of such terms or comparable terminology. In addition, statements that are not historical statements of fact should also be considered forward-looking statements. These forward-looking statements are based on the Company’s current expectations, assumptions, estimates and projections about its business and industry, and involve risks, uncertainties and other factors that may cause actual events to be materially different from those expressed or implied by such forward-looking statements. These risks and uncertainties include, but are not limited


to, the risks disclosed in our Annual Report on Form 10-K for the year ended December 31, 20172018 and our other filings with the SEC.
You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date the statement was made. The Company is under no obligation to (and expressly disclaims any such obligation to) update any of the information in any forward-looking statement if such forward-looking statement later turns out to be inaccurate, whether as a result of new information, future events or otherwise.

Item 3.   Quantitative and Qualitative Disclosures About Market Risk.

Foreign currencyWe have exposure to interest rate risk

As of September 30, 2018, we conducted business in nine countries outside the U.S. As a result, mainly related to our cash flows and earnings are subject to fluctuations due to changes in foreign currency exchange rates.Credit Facility, which has variable interest rates that may increase. We do not currently hedge against the possible impact of currency fluctuations. During YTD 2018 we generated $200.8 million of our net operating revenues from operations outside the U.S.

A 10% adverse change in the foreign currency exchange rate from British Pounds to U.S. dollars would have a $12.7 million negative impact on consolidated revenue and a negligible impact on net income. A 10% adverse change in other foreign currency exchange rates woulddid not have a significant impactany amounts outstanding on our financial results.

We assess the significance of foreign currency risk on a periodic basis and may implement strategies to manage such risk as we deem appropriate.Credit Facility at March 31, 2019.

Item 4.   Controls and Procedures.

(a) Evaluation of disclosure controls and procedures
The Company, under the supervision and with the participation of its management (including its principal executive officer and principal financial officer), evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures, as defined in Rule 13a-15(e) of the Exchange Act as of September 30, 2018.March 31, 2019. Based upon this evaluation, the Company’s principal executive and financial officers have concluded that such disclosure controls and procedures were effective to provide reasonable assurance that (i) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (ii) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its principal executive and financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
(b) Changes in internal control over financial reporting
The principal executive and financial officers also conducted an evaluation of whether any changes in the Company’s internal control over financial reporting occurred during the quarter ended September 30, 2018March 31, 2019 that have materially affected or which are reasonably likely to materially affect such control. Except as set forth below, there were no changes in our internal control over financial reporting identified in management'smanagement’s evaluation pursuant to Rules 13a-15(d) of the Exchange Act during the period covered by this Quarterly Report on Form 10-Q that materially affected, or are reasonably likely to materially affect, our internal control over financing reporting.
During the first quarter of 2018,2019, the Company implemented new internal controls and processes related to its adoption of ASC 606 and the automation of its financial statement consolidation process.842.

(c) Limitations on the effectiveness of controls

Because of its inherent limitations, internal control over financial reporting can provide only reasonable assurance with respect to financial statement preparation and presentation. The design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. The Company conducts periodic evaluations of its internal controls to enhance, where necessary, its procedures and controls.





PART II—OTHER INFORMATION


Item 1.    Legal Proceedings.

From time-to-time, we may become involved in legal proceedings arising in the ordinary course of our business. We cannot predict with certainty the potential for or outcome of any future litigation. Regardless of the outcome of any particular litigation and the merits of any particular claim, litigation can have a material adverse impact on our company due to, among other reasons, any injunctive relief granted which could inhibit our ability to operate our business, amounts paid as damages or in settlement of any such matter, diversion of management resources and defense costs.  For information

On January 21, 2019, the United States District Court for the Southern District of Ohio unsealed a qui tam complaint, filed in December 2015, against Mobile Care Group, Inc., Mobile Care Group of Ohio, LLC, Mobile Care EMS & Transport, Inc. and LogistiCare Solutions, LLC (“LogistiCare”) by Brandee White, Laura Cunningham, and Jeffery Wisier (the “Relators”) alleging violations of the federal False Claims Act by presenting claims for payment to government healthcare programs knowing that the prerequisites for such claims to be paid had not been met. The Relators seek to recover damages, fees and costs under the federal False Claims Act including treble damages, civil penalties and attorneys’ fees. In addition, the Relators seek reinstatement to their jobs with the Mobile Care entities. None of the Relators was employed by LogistiCare. Prior to January 21, 2019, LogistiCare had no knowledge of the complaint. The federal government has declined to intervene against LogistiCare. The Company intends to defend the litigation vigorously and believes that the case will not have a material adverse effect on its business, financial condition or results of operations.

On March 1, 2019, Meher Patel filed suit against the Company in the Superior Court of the State of California, Tuolumne County, on behalf of herself and as a class action on behalf of others similarly situated, asserting violations under the California Labor Code relating to legal proceedings, see Note 15, Commitmentsthe alleged failure by LogistiCare to comply with certain applicable state wage and Contingencies, in our condensed consolidatedrelated employment requirements, as well as claims of breach of contract and breach of the implied covenant of good faith and fair dealing.  The plaintiff seeks to recover an unspecified amount of damages and penalties, as well as certification as a class action.  No amounts have been accrued for any potential losses under this matter, as management cannot reasonably predict the outcome of the litigation or any potential losses.  The Company intends to defend the litigation vigorously and believes that the case will not have a material adverse effect on its business, financial statements contained in Part I, Item 1condition or results of this Quarterly Report on Form 10-Q.operations. 

Item 1A. Risk Factors.

There have been no material changes from the risk factors disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017.2018.

Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds.

Issuer Purchases of Equity Securities

The following table provides information with respect to common stock repurchased by us during the three months ended September 30, 2018:March 31, 2019:


Period 
Total Number
of Shares of
Common Stock
Purchased (1)
 
Average Price
Paid per
Share
 
Total Number of
Shares of Common Stock
Purchased as Part of
Publicly Announced
Plans or Program
 
Maximum Dollar Value of
Shares of Common Stock
that May Yet Be Purchased
Under the Plans or Program (000's) (2)
 
Total Number
of Shares of
Common Stock
Purchased (1)
 
Average Price
Paid per
Share
 
Total Number of
Shares (or Units) of Common Stock
Purchased as Part of
Publicly Announced
Plans or Program
 Maximum Dollar Value of
Shares (or Units) that May Yet Be Purchased
Under the Plans or Program (000’s) (2)
Month 1:                
July 1, 2018        
January 1, 2019        
to                
July 31, 2018 32
 $74.82
 
 $81,177
January 31, 2019 2,861
 $60.02
 
 $81,177
                
Month 2:                
August 1, 2018        
February 1, 2019        
to                
August 31, 2018 42
 $70.08
 
 $81,177
February 28, 2019 598
 $64.08
 
 $81,177
                
Month 3:                
September 1, 2018        
March 1, 2019        
to                
September 30, 2018 
 $
 
 $81,177
March 31, 2019 
 $
 
 $81,177
                
Total 74
   
  
 3,459
   
  
______________
(1)Includes shares repurchased from employees in connection with the settlement of income tax and related benefit withholding obligations arising from vesting of restricted stock grants.
(2)On October 26, 2016, our Board authorized a new repurchase program, under which the Company may repurchase up to $100.0 million in aggregate value of the Company’s Common Stock during the twelve-month period following October 26, 2016. On November 2, 2017, our Board approved the extension of the Company’s prior stock repurchase program, authorizing the Company to engage in a repurchase program to repurchase up to $69.6 million (the amount remaining from the $100.0 million repurchase amount authorized in 2016) in aggregate value of our Common Stock through December 31, 2018. Subsequently, on March 29, 2018, our Board authorized an increase in the amount available for stock repurchases under the Company’s existing stock repurchase program by $77.8 million, and extended the existing stock repurchase program through June 30, 2019.


2016. On November 2, 2017, our Board approved the extension of the Company’s prior stock repurchase program, authorizing the Company to engage in a repurchase program to repurchase up to $69.6 million (the amount remaining from the $100.0 million repurchase amount authorized in 2016) in aggregate value of our Common Stock through December 31, 2018. Subsequently, on March 29, 2018, our Board authorized an increase in the amount available for stock repurchases under the Company’s existing stock repurchase program by $77.8 million, and extended the existing stock repurchase program through June 30, 2019.
After giving effect to the increase in the authorized repurchase amount, as of September 30, 2018,March 31, 2019, approximately $81.2 million remains for additional repurchases by the Company under the stock repurchase program, excluding commission payments. A total of 1.8 million shares have been repurchased since the Board originally approved the repurchase program on October 26, 2016. The share repurchases may be made from time-to-time through a combination of open market repurchases (including Rule 10b5-1 plans), privately negotiated transactions, accelerated share repurchase transactions and other derivative transactions.

Dividends

We have not paid any cash dividends on our Common Stock and currently do not expect to pay dividends on our Common Stock.  In addition, our ability to pay dividends on our Common Stock is limited by the terms of our Credit Agreement and our Preferred Stock.  The payment of future cash dividends, if any, will be reviewed periodically by the Board and will depend upon, among other things, our financial condition, funds from operations, the level of our capital and development expenditures, any restrictions imposed by present or future debt or equity instruments, and changes in federal tax policies, if any.

Item 3. Defaults Upon Senior Securities.

None.

Item 4. Mine Safety Disclosures.

Not applicable.

Item 5. Other Information.

Entry into Share Purchase Agreement

On November 7, 2018, the Company entered into a share purchase agreement (the “Agreement”) with Ingeus UK Holdings Limited (“Holdings”), a direct wholly-owned subsidiary of the Company, Advanced Personnel Management Global Pty Ltd and, APM UK Holdings Limited (together the “Purchaser” or “Purchasers”) and International APM Group Pty Limited (as Purchasers’ Guarantor), providing for, among other things, the issuance, sale and delivery to the Purchasers of 100% of the Company’s shares in Ross Innovative Employment Solutions Corp. and 0798576 B.C. Ltd and 100% of Holdings’ shares in Ingeus Europe Limited and Ingeus Australia Holdings Pty Ltd (the “Transaction”). In connection with the Transaction, cash consideration of approximately $46.1 million will be paid by the Purchaser to the Company.
In the Agreement, the Company, Holdings and Purchasers have made certain customary representations, warranties, indemnities and covenants. The Agreement provides for post-closing liability for breaches of such representations, warranties, indemnities and covenants, subject to certain limitations.

Consummation of the Transaction is subject to the satisfaction of customary closing conditions, including, among other conditions, (i) certain customer consents and (ii) the absence of any change or development that would reasonably be expected to result in a material adverse effect on Holdings and its subsidiaries.

Following the Transaction, the Company will retain an immaterial amount of the WD Services business in Saudi Arabia.

The foregoing description of the Agreement does not purport to be complete and is qualified in its entirety by reference to the full text of the Agreement, which is attached as Exhibit 2.2 hereto and incorporated herein by reference. The Agreement has been filed as an exhibit to this Quarterly Report on Form 10-Q solely to provide the Company’s stockholders with information regarding its terms and not for the purpose of providing any other factual information about the Company, Holdings or the Purchasers or each of their respective subsidiaries and affiliates. The Agreement contains representations, warranties and covenants by each of the parties to the Agreement. These representations, warranties and covenants were made solely for the benefit of the other parties to the Agreement and (a) are not intended to be treated as categorical statements of fact, but rather as a way of allocating


risk to one of the parties if those statements prove to be inaccurate, (b) may have been qualified in the Agreement by confidential disclosure schedules that were delivered to the other party in connection with the signing of the Agreement, which disclosure schedules contain information that modifies, qualifies and creates exceptions to the representations, warranties and covenants set forth in the Agreement, (c) may be subject to standards of materiality applicable to the parties that differ from what might be viewed as material to stockholders and (d) were made only as of the date of the Agreement or such other date or dates as may be specified in the Agreement. Accordingly, you should not rely on the representations, warranties and covenants or any descriptions thereof as characterizations of the actual state of facts or condition of the parties.



Item 6.  Exhibits.

EXHIBIT INDEX 
Exhibit
Number
 Description
   
2.110.1+* 
2.2*
10.1+*
   
10.2+* 
   
31.1* 
   
31.2* 
   
32.1* 
   
32.2* 
   
101. INS XBRL Instance Document
   
101.SCH XBRL Schema Document
   
101.CAL XBRL Calculation Linkbase Document
   
101.LAB XBRL Label Linkbase Document
   
101.PRE XBRL Presentation Linkbase Document
   
101.DEF XBRL Definition Linkbase Document
+Management contract of compensatory plan or arrangement.
*Filed herewith.



SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 THE PROVIDENCE SERVICE CORPORATION
   
Date: November 8, 2018May 9, 2019By:/s/ R. Carter Pate
  
R. Carter Pate
Interim Chief Executive Officer
  (Principal Executive Officer)
   
Date: November 8, 2018May 9, 2019By:/s/ Kevin Dotts
  
Kevin Dotts
Chief Financial Officer
  (Principal Financial Officer)


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