Table of Contents

 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q

x    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the quarterly period ended September 30, 20172018

or
 
¨     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from              to      
        
Commission File Number: 001-35198
Pandora Media, Inc.
(Exact name of registrant as specified in its charter)
Delaware94-3352630
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
2101 Webster2100 Franklin Street, Suite 1650700
Oakland, CA
94612
(Address of principal executive offices)(Zip Code)
(510) 451-4100
(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x  No o
 
Indicate by check mark whether the registrant has submitted electronically and posted to its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x  No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer x
Accelerated filer o
Non-accelerated filer o
Smaller reporting company o
(Do not check if a smaller reporting company)
Emerging growth company o
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No x
 
The number of shares of registrant’s common stock outstanding as of October 31, 20172018 was: 248,782,017.269,775,191.

 

Table of Contents

Pandora Media, Inc.
 
FORM 10-Q Quarterly Report
 
Table of Contents
 
  Page No.
  
   
   
 
   
 
   
 
   
 
   
 
   
   
   
   
  
   
   
   
   
 


PART I. FINANCIAL INFORMATION
 
Item 1. Financial Statements

Pandora Media, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share amounts) (unaudited)
As of December 31,
2016
 As of September 30,
2017
As of December 31,
2017
 As of September 30,
2018
Assets      
Current assets 
  
 
  
Cash and cash equivalents$199,944
 $493,181
$499,597
 $287,523
Short-term investments37,109
 6,249
1,250
 100,119
Accounts receivable, net of allowance of $3,633 at December 31, 2016 and $5,854 at September 30, 2017309,267
 312,277
Accounts receivable, net of allowance of $5,352 at December 31, 2017 and $7,855 at September 30, 2018336,429
 373,418
Prepaid content acquisition costs46,310
 80,152
55,668
 32,219
Prepaid expenses and other current assets33,191
 20,294
19,220
 25,673
Total current assets625,821
 912,153
912,164
 818,952
Convertible promissory note receivable
 34,132
35,471
 
Long-term investments6,252
 
Property and equipment, net124,088
 117,700
116,742
 107,802
Goodwill306,691
 71,243
71,243
 178,917
Intangible assets, net90,425
 21,304
19,409
 55,557
Other long-term assets31,533
 8,999
11,293
 11,575
Total assets$1,184,810
 $1,165,531
$1,166,322
 $1,172,803
Liabilities, redeemable convertible preferred stock and stockholders’ equity 
  
 
  
Current liabilities 
  
 
  
Accounts payable$15,224
 $8,444
$14,896
 $28,406
Accrued liabilities35,465
 33,180
34,535
 72,311
Accrued content acquisition costs93,723
 99,798
97,751
 123,910
Accrued compensation60,353
 42,753
47,635
 45,687
Deferred revenue28,359
 33,977
31,464
 55,678
Other current liabilities20,993
 
Total current liabilities254,117
 218,152
226,281
 325,992
Long-term debt, net342,247
 267,396
273,014
 255,272
Other long-term liabilities34,187
 27,068
23,500
 25,660
Total liabilities630,551
 512,616
522,795
 606,924
Redeemable convertible preferred stock: 480,000 shares issued and outstanding at September 30, 2017
 483,588
Redeemable convertible preferred stock: 480,000 shares issued and outstanding at December 31, 2017 and 480,000 at September 30, 2018490,849
 513,270
Stockholders’ equity 
  
 
  
Common stock: 235,162,757 shares issued and outstanding at December 31, 2016 and 248,681,713 at September 30, 201724
 25
Common stock: 250,867,462 shares issued and outstanding at December 31, 2017 and 269,774,079 at September 30, 201825
 27
Additional paid-in capital1,264,693
 1,387,957
1,422,221
 1,632,178
Accumulated deficit(709,636) (1,217,283)(1,269,351) (1,579,125)
Accumulated other comprehensive loss(822) (1,372)(217) (471)
Total stockholders’ equity554,259
 169,327
152,678
 52,609
Total liabilities, redeemable convertible preferred stock and stockholders’ equity$1,184,810
 $1,165,531
$1,166,322
 $1,172,803
 
The accompanying notes are an integral part of the condensed consolidated financial statements.

Pandora Media, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share amounts)
(unaudited)
 
Three months ended 
 September 30,
 Nine months ended 
 September 30,
Three months ended 
 September 30,
 Nine months ended 
 September 30,
2016 2017 2016 20172017 2018 2017 2018
Revenue              
Advertising$273,716
 $275,741
 $759,150
 $777,253
$275,741
 $291,856
 $777,253
 $777,480
Subscription and other56,100
 84,414
 165,957
 218,192
84,414
 125,772
 218,192
 344,175
Ticketing service22,085
 18,484
 67,121
 76,032
18,484
 
 76,032
 
Total revenue351,901
 378,639
 992,228
 1,071,477
378,639
 417,628
 1,071,477
 1,121,655
Cost of revenue    

 

       
Cost of revenue—Content acquisition costs174,334
 204,222
 522,231
 587,517
204,222
 222,191
 587,517
 666,631
Cost of revenue—Other25,896
 27,287
 72,197
 80,259
27,287
 39,308
 80,259
 98,884
Cost of revenue—Ticketing service15,318
 11,269
 45,223
 50,397
11,269
 
 50,397
 
Total cost of revenue215,548
 242,778
 639,651
 718,173
242,778
 261,499
 718,173
 765,515
Gross profit136,353
 135,861
 352,577
 353,304
135,861
 156,129
 353,304
 356,140
Operating expenses    

 

       
Product development33,560
 39,469
 102,731
 120,290
39,469
 42,553
 120,290
 118,788
Sales and marketing116,091
 107,588
 357,113
 378,581
107,588
 124,760
 378,581
 374,351
General and administrative41,909
 48,171
 129,193
 150,650
48,171
 47,273
 150,650
 142,521
Goodwill impairment
 
 
 131,997

 
 131,997
 
Contract termination (benefit) fees
 (423) 
 23,044
(423) 
 23,044
 
Total operating expenses191,560
 194,805
 589,037
 804,562
194,805
 214,586
 804,562
 635,660
Loss from operations(55,207) (58,944) (236,460) (451,258)(58,944) (58,457) (451,258) (279,520)
Interest expense(6,494) (7,592) (18,916) (22,377)(7,592) (6,768) (22,377) (20,799)
Other income, net579
 559
 1,696
 866
559
 1,684
 866
 6,033
Total other expense, net(5,915) (7,033) (17,220) (21,511)(7,033) (5,084) (21,511) (14,766)
Loss before (provision for) benefit from income taxes(61,122) (65,977) (253,680) (472,769)(65,977) (63,541) (472,769) (294,286)
(Provision for) benefit from income taxes(412) (266) 711
 (877)(266) (125) (877) 6,933
Net loss(61,534) (66,243) (252,969) (473,646)$(66,243) $(63,666) $(473,646) $(287,353)
Net loss available to common stockholders$(61,534)
$(84,562)
$(252,969)
$(506,493)$(84,562) $(71,251) $(506,493) $(309,774)
Basic and diluted net loss per common share$(0.27) $(0.34) $(1.10) $(2.10)$(0.34) $(0.27) $(2.10) $(1.19)
Weighted-average basic and diluted common shares232,139
 245,810
 229,524
 241,579
245,810
 268,058
 241,579
 260,327
 
The accompanying notes are an integral part of the condensed consolidated financial statements.


Pandora Media, Inc.
Condensed Consolidated Statements of Comprehensive Loss
(in thousands)
(unaudited)
 
Three months ended 
 September 30,
 Nine months ended 
 September 30,
Three months ended 
 September 30,
 Nine months ended 
 September 30,
2016 2017 2016 20172017 2018 2017 2018
Net loss$(61,534) $(66,243) $(252,969) $(473,646)$(66,243) $(63,666) $(473,646) $(287,353)
Change in foreign currency translation adjustment(129) (729) (417) (600)(729) (243) (600) (241)
Change in net unrealized loss on marketable securities(45) 8
 348
 50
Change in net unrealized gain (loss) on marketable securities8
 (5) 50
 (13)
Other comprehensive loss(174) (721) (69) (550)(721) (248) (550) (254)
Total comprehensive loss$(61,708) $(66,964) $(253,038) $(474,196)$(66,964) $(63,914) $(474,196) $(287,607)
 
The accompanying notes are an integral part of the condensed consolidated financial statements.


Pandora Media, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Nine months ended 
 September 30,
Nine months ended 
 September 30,
2016 20172017 2018
Operating activities 
  
 
  
Net loss$(252,969) $(473,646)$(473,646) $(287,353)
Adjustments to reconcile net loss to net cash used in operating activities 
  
 
  
Goodwill impairment
 131,997
131,997
 
Loss on sales of subsidiaries
 9,459
Loss on dispositions9,459
 2,173
Loss on extinguishment of convertible debt
 14,600
Depreciation and amortization43,480
 49,121
49,121
 44,167
Stock-based compensation103,841
 98,327
98,327
 82,802
Amortization of premium on investments, net339
 78
Amortization (accretion) of premium on investments78
 (1,200)
Accretion of discount on convertible promissory note receivable
 (171)(171) (534)
Other operating activities269
 290
290
 802
Amortization of debt discount13,587
 14,934
14,934
 15,391
Interest income
 (258)(258) (810)
Provision for bad debt2,615
 10,851
10,851
 3,960
Changes in operating assets and liabilities 
   
  
Accounts receivable(8,338) (11,294)(11,294) (20,160)
Prepaid content acquisition costs(100,524) (33,842)(33,842) 32,529
Prepaid expenses and other assets(12,655) (17,955)(17,955) (4,892)
Accounts payable, accrued and other current liabilities(4,990) (257)(257) 26,193
Accrued content acquisition costs8,875
 6,063
6,063
 26,159
Accrued compensation10,370
 (12,646)(12,646) 550
Other long-term liabilities598
 (532)(532) (9,286)
Deferred revenue12,032
 5,618
5,618
 14,914
Reimbursement of cost of leasehold improvements4,397
 5,236
5,236
 894
Net cash used in operating activities(179,073) (218,627)(218,627) (59,101)
Investing activities 
  
 
  
Purchases of property and equipment(46,400) (12,861)(12,861) (7,290)
Internal-use software costs(22,339) (13,948)(13,948) (15,235)
Changes in restricted cash(250) (642)
Payments related to acquisition, net of cash acquired
 (66,924)
Purchases of investments(12,413) 

 (244,744)
Proceeds from maturities of investments34,816
 37,084
37,084
 147,170
Proceeds from sales of investments3,507
 
Proceeds from cancellation of convertible promissory note receivable
 34,742
Proceeds from sales of subsidiaries, net of cash
 125,430
122,912
 
Payments related to acquisitions, net of cash acquired(676) 
Net cash (used in) provided by investing activities(43,755) 135,063
Net cash provided by (used in) investing activities133,187
 (152,281)
Financing activities      
Proceeds from issuance of redeemable convertible preferred stock
 480,000
480,000
 
Payments of issuance costs(32) (29,284)(29,284) (4,886)
Repayment of debt arrangements
 (90,000)(90,000) 
Borrowings under debt arrangements90,000
 
Proceeds from employee stock purchase plan6,395
 8,012
8,012
 4,156
Proceeds from exercise of stock options3,011
 7,836
7,836
 779
Tax payments from net share settlements of restricted stock units(3,126) 
Net cash provided by financing activities96,248
 376,564
Effect of exchange rate changes on cash and cash equivalents(392) 237
Net (decrease) increase in cash and cash equivalents(126,972) 293,237
Cash and cash equivalents at beginning of period334,667
 199,944
Cash and cash equivalents at end of period$207,695
 $493,181
Tax withholdings related to net share settlements of restricted stock units
 (1,651)
Net cash provided by (used in) financing activities376,564
 (1,602)
Effect of exchange rate changes on cash, cash equivalents and restricted cash237
 (347)
Net increase (decrease) in cash, cash equivalents and restricted cash291,361
 (213,331)
Cash, cash equivalents and restricted cash at beginning of period201,820
 500,854
Cash, cash equivalents and restricted cash at end of period$493,181
 $287,523
Supplemental disclosures of cash flow information      
Purchases of property and equipment recorded in accounts payable and accrued liabilities$2,294
 $1,515
Cash paid during the period for interest$3,336
 $5,791
$5,791
 $3,659
Purchases of property and equipment recorded in accounts payable and accrued liabilities$8,321
 $2,294
Accretion of preferred stock issuance costs$
 $29,259
$29,259
 $
Stock dividend payable to preferred stockholders$
 $3,588
$3,588
 $22,421
Fair value of convertible promissory note receivable received as partial consideration for sale of subsidiary$
 $36,203
Contingent consideration related to acquisition$
 $5,000
Fair value of shares issued related to acquisition$
 $72,956
Fair value of convertible promissory note received as partial consideration for sale of subsidiary$36,203
 $
Employee stock purchase plan ("ESPP") purchases$11,387
 $7,169

The accompanying notes are an integral part of the condensed consolidated financial statements.

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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements
(unaudited)


1.                      Description of Business and Basis of Presentation
 
Pandora—InternetStreaming Radio Service and On-Demand Music Services

Pandora is the world’s most powerful music discovery platform, offering a personalized experience for each of our listeners wherever and whenever they want to listen to music—whether through earbuds,mobile devices, car speakers or live on stage. connected devices in the home.

Pandora is available as an ad-supported radio service, a radio subscription service called Pandora Plus and an on-demand subscription service called Pandora Premium. The majority of our listener hours occur on mobile devices, with the majority of our revenue generated from advertising on our ad-supported service on these devices. WeWith billions of data points that help us understand our users' preferences, we offer both local and national advertisers the opportunity to deliver targeted messages to our listeners using a combination of audio, display and video advertisements. We also generate increasing revenue from subscriptions to Pandora Plus and Pandora Premium. We were incorporated as a California corporation in January 2000 and reincorporated as a Delaware corporation in December 2010. Our principal operations are located in the United States and the United Kingdom.

Ticketing Service

We completed the sale of Ticketfly on September 1, 2017. Prior to the date of disposition, we operated our ticketing service through our former subsidiary Ticketfly, a leading live events technology company that provides ticketing and marketing software and services for clients, which are venues and event promoters across North America. Ticketfly's ticketing, digital marketing and analytics software helps promoters book talent, sell tickets and drive in-venue revenue, while Ticketfly's consumer tools help fans find and purchase tickets to events. Ticketfly’s revenue primarily consists of service and merchant processing fees from ticketing operations.

Refer to Note 6 "Dispositions" in the Notes to Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.States.

As used herein, "Pandora," "we," "our," "the Company" and similar terms include Pandora Media, Inc. and its subsidiaries, unless the context indicates otherwise.
 
Basis of Presentation
 
The interim unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with United States generally accepted accounting principles ("U.S. GAAP") along with the instructions to Form 10-Q and Article 10 of Securities and Exchange Commission ("SEC") Regulation S-X, and include the accounts of Pandora and our wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of our management, the interim unaudited condensed consolidated financial statements include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of our financial position for the periods presented. These interim unaudited condensed consolidated financial statements are not necessarily indicative of the results expected for the full fiscal year or for any subsequent period and should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2016.2017.
 
Certain changes in presentation have been made to conform the prior period presentation to current period reporting. We have reclassified amortization of internal use-software costs fromshown the product development and sales and marketing line items tochanges in the cost of revenue—other and general and administrative line items of our condensed consolidated statements of operations. We have also reclassified bad debt and goodwill impairment from the other operating activities line item to the bad debt and goodwill impairment line items of the condensed consolidated statementstotal of cash, flows.cash equivalents and restricted cash in the Condensed Consolidated Statements of Cash Flows.
 
Use of Estimates
 
The preparation of financial statements in conformity with U.S. GAAP requires management to make certain estimates, judgments and assumptions that affect the reported amounts of assets and liabilities and the related disclosures at the date of the financial statements, as well as the reported amounts of revenue and expenses during the periods presented. Estimates are used in several areas including, but not limited to determining accrued content acquisition costs, amortization of minimum guarantees under content acquisition agreements, selling prices for elements sold in multiple-element arrangements with multiple performance obligations, the allowance for doubtful accounts, the fair value of stock options, market stock units ("MSUs"), stock-settled performance-ba

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements
(unaudited)

sed restricted stock units ("PSUs"), the Employee Stock Purchase Plan ("ESPP"),ESPP, the benefit from (provision for)provision for (benefit from) income taxes, the fair value of the convertible subordinated promissory note ("Convertible Promissory Note"), thedebt, fair value of contingent consideration, fair value of acquired property and equipment, intangible assets and goodwill and the useful lives of acquired intangible assets. To the extent there are material differences between these estimates, judgments or assumptions and actual results, our financial statements could be affected. In many cases, the accounting treatment of a particular transaction is specifically dictated by U.S. GAAP and does not require management’s judgment in its application. There are also areas in which management’s judgment in selecting among available alternatives would not produce a materially different result.

2.                       Summary of Significant Accounting Policies
 
Other than discussed below, there have been no material changes to our significant accounting policies as compared to those described in our Annual Report on Form 10-K for the year ended December 31, 2016.2017.

Stock-Based Compensation—Restricted Stock Units and Stock Options

Stock-based awards granted to employees, including grants of restricted stock units ("RSUs") and stock options, are recognized as expense in our statements of operations based on their grant date fair value. We recognize stock-based compensation expense on a straight-line basis over the service period of the award, which is generally three to four years. We estimate the fair value of RSUs at our stock price on the grant date. We generally estimate the grant date fair value of stock options using the Black-Scholes option-pricing model. The Black-Scholes option-pricing model is affected by our stock price on the date of grant, the expected stock price volatility over the expected term of the award, which is based on projected employee stock option exercise behaviors, the risk-free interest rate for the expected term of the award and expected dividends.

Stock-based compensation expense is recorded in the statement of operations for only those stock-based awards that will vest. In the first quarter of 2017 we adopted new accounting guidance from the Financial Accounting Standards Board ("FASB") on stock compensation, or ASU 2016-09, as described in "Recently Adopted Accounting Standards" below and have elected to account for forfeitures as they occur, rather than estimating expected forfeitures. In addition, we recognize all income tax effects of awards in the income statement when the awards vest or are settled as required by ASU 2016-09.

Net Loss per Common Share

Basic net loss per common share is computed by dividing the net loss available to common stockholders by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per common share is computed by giving effect to all potential shares of common stock, including stock options, restricted stock units, market stock units, performance-based RSUs, potential ESPP shares and instruments convertible into common stock, to the extent dilutive. Basic and diluted net loss per common share were the same for each period presented as the inclusion of all potential common shares outstanding would have been anti-dilutive.

Concentration of Credit Risk
For the three and nine months ended September 30, 2016 and 2017, we had no customers that accounted for more than 10% of our total revenue. As of December 31, 2016 and September 30, 2017, we had no customers that accounted for more than 10% of our total accounts receivable.
Recently Issued Accounting Standards

In May 2014, the FASB issued Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 2014-09"), which amends the existing accounting standards for revenue recognition. ASU 2014-09 outlines a single comprehensive model for entities to use in accounting for revenue. Under the guidance, revenue is recognized when a company transfers promised goods or services to customers in an amount that reflects the consideration to which the company expects to be entitled in exchange for those goods or services. The standard is effective for public entities with annual and interim reporting periods beginning after December 15, 2017. Entities have the option of using either a full retrospective or a modified retrospective approach to adopt the guidance. We expect to adopt ASU 2014-09 as of January 1, 2018 using the modified retrospective method. We have completed our initial assessment and do not believe there will be a material impact to our condensed consolidated financial statements for the majority of our advertising and subscription revenue arrangements. We are finalizing the impact of ASU 2014-09 and are continuing to evaluate the expected impact on our business processes,

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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


systemsRevenue Recognition

Refer to Note 3 "Revenues" in the Notes to Condensed Consolidated Financial Statements for our Revenue Recognition policy.

Business Combinations, Goodwill and controls. Intangible Assets, net

We expectallocate the fair value of purchase consideration to complete our assessmentthe tangible assets acquired, liabilities assumed, intangible assets acquired based on their estimated fair values. The excess of the effectsfair value of adopting ASU 2014-09 duringpurchase consideration over the fair values of these identifiable assets and liabilities is recorded as goodwill. Additionally, any contingent consideration is recorded at fair value on the acquisition date and classified as a liability. Such valuations require management to make significant estimates and assumptions, especially with respect to intangible assets and contingent consideration. Significant estimates in valuing certain intangible assets include, but are not limited to, future expected cash flows from acquired users, acquired technology, and trade names from a market participant perspective, useful lives and discount rates. Management’s estimates of fair value are based upon assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. During the measurement period, we may record adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period, any subsequent adjustments are recorded to earnings.

We test goodwill and intangible assets with indefinite useful lives for impairment at least annually, or more frequently if events or changes in circumstances indicate that the assets may be impaired. We perform our annual goodwill and intangible asset impairment tests in the fourth quarter of each year.

Acquired finite-lived intangible assets are amortized over the estimated useful lives of the assets, which range from three to eleven years. Acquired finite-lived intangible assets consist primarily of patents, customer relationships, developed technology and trade names resulting from business combinations. We evaluate the recoverability of our intangible assets for potential impairment whenever events or circumstances indicate that the carrying amount of such assets may not be recoverable. Recoverability of these assets is measured by a comparison of the carrying amounts to the future undiscounted cash flows the assets are expected to generate. If such review indicates that the carrying amount of intangible assets is not recoverable, the carrying amount of such assets is reduced to the fair value.

In addition to the recoverability assessment, we routinely review the remaining estimated useful lives of finite-lived intangible assets. If we reduce the estimated useful life assumption for any asset, the remaining unamortized balance would be amortized over the revised estimated useful life. We record the amortization of intangible assets to the financial statement line item in our consolidated statement of operations that the asset directly relates to. To the extent that purchased intangibles are used in revenue generating activities, we record the amortization of these intangible assets to cost of revenue.

Convertible Senior Notes due 2020 ("2020 Notes")

We allocate the principal amount of our 2020 Notes between the liability and equity components. The value assigned to the debt components of the 2020 Notes is the estimated fair value as of the issuance date of similar debt without the conversion feature. The difference between the cash proceeds and this estimated fair value represents the value which has been assigned to the equity component. The equity component is recorded to additional paid-in capital and is not remeasured as long as it continues to meet the conditions for equity classification. The excess of the principal amount of the Notes over the carrying amount of the liability component is recorded as a debt discount, and is being amortized to interest expense using the effective interest method through the December 1, 2020 maturity date. We allocate the total amount of transaction costs incurred to the liability and equity components.

Convertible Senior Notes due 2023 ("2023 Notes")

We allocate the principal amount of our 2023 Notes between the liability and equity components. The value assigned to the debt components of the 2023 Notes is the estimated fair value as of the issuance date of similar debt without the conversion feature. The difference between the fair value of the total instrument and this estimated fair value of the debt component represents the value which has been assigned to the equity component. The equity component is recorded to additional paid-in capital and is not remeasured as long as it continues to meet the conditions for equity classification. The excess of the principal amount of the Notes over the carrying amount of the liability component is recorded as a debt discount, and is being amortized

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


to interest expense using the effective interest method through the December 1, 2023 maturity date. We allocate the total amount of transaction costs incurred to the liability and equity components.

Concentration of Credit Risk
For the three and nine months ended September 30, 2017 and 2018, we will continuehad no customers that accounted for more than 10% of our evaluationtotal revenue. As of ASU 2014-09, including how it may impact new arrangementsDecember 31, 2017 and September 30, 2018, we enter into as well as new or emerging interpretationshad no customers that accounted for more than 10% of the standard, through the date of adoption.our total accounts receivable.
Recently Issued Accounting Standards

In February 2016, the FASB issued Accounting Standards Update No. 2016-02, Leases (Topic 842) ("ASU 2016-02"). ASU 2016-02 requires lessees to put most leases on their balance sheets and recognize expenses on their income statements and also eliminates the real estate-specific provisions for all entities. The guidance is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. We have completed our initial assessment and expect to adopt ASU 2016-02 as of January 1, 2019 using the modified retrospective method. We expectare in the potentialprocess of evaluating the impact of adopting ASU 2016-02 to be material to our lease liabilities and assets on our consolidated financial statements and expect there to be a material impact related to the recognition of new right of use assets and lease liabilities on our balance sheets.sheet for operating leases.

In June 2016, the FASB issued Accounting Standards Update No. 2016-13, Credit Losses—Measurement of Credit Losses on Financial Instruments ("ASU 2016-13"). ASU 2016-13 will replace today’s incurred loss approach with an expected loss model for instruments measured at amortized cost and require entities to record allowances for available-for-sale debt securities rather than reduce the carrying amount. The guidance is effective for fiscal years beginning after December 15, 2019, and interim periods within that fiscal year, although early adoption is permitted. We are currently evaluating the impact that this standard update will have on our condensed consolidated financial statements.

In May 2017,June 2018, the FASB issued Accounting Standards Update No. 2017-09, Compensation—Stock Compensation (Topic 718), Scope of Modification2018-07, Improvements to Nonemployee Share-Based Payment Accounting ("ASU 2017-09"2018-07")., which simplifies the accounting for share-based payments granted to nonemployees for goods and services. Under ASU 2017-09 clarifies when changes2018-07, certain guidance on such payments to nonemployees would be aligned with the terms or conditions of arequirements for share-based payment award must be accounted for as modifications.payments granted to employees. The guidance is effective prospectively for fiscal years beginning after December 15, 2017, including2018, and interim periods within thosethat fiscal years, andyear, although early adoption is permitted. WeAs we do not have material nonemployee awards, we do not expect the adoption of ASU 2017-09 will2018-07 to have a material impact on our condensed consolidated financial statements.

Recently Adopted Accounting Standards

In MarchMay 2014, the FASB issued Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 2014-09"), which amends the existing accounting standards for revenue recognition. ASU 2014-09 outlines a single comprehensive model for entities to use in accounting for revenue. Under the guidance, revenue is recognized when a company transfers promised goods or services to customers in an amount that reflects the consideration to which the company expects to be entitled in exchange for those goods or services. We have adopted ASU 2014-09 as of January 1, 2018 using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Revenues and contract assets or liabilities for contracts completed prior to January 1, 2018 are presented under Topic 605, and revenues and contract assets and liabilities from contracts which were not completed or started after December 31, 2017 are presented under Topic 606. The adoption of this guidance does not have a material impact on our consolidated financial statements. Refer to Note 3 "Revenues" in the Notes to Condensed Consolidated Financial Statements for further information.

In August 2016, the FASB issued Accounting Standards Update No. 2016-09, Compensation—Stock Compensation2016-15, Statement of Cash Flows (Topic 718)230) Classification of Certain Cash Receipts and Cash Payments ("ASU 2016-09"2016-15")., which eliminates the diversity in practice related to the classification of certain cash receipts and payments for debt prepayment or extinguishment costs, the maturing of a zero-coupon bond, the settlement of contingent liabilities arising from a business combination, proceeds from insurance settlements, distributions from certain equity method investees and beneficial interests obtained in a financial asset securitization. ASU 2016-09 requires all income tax effects2016-15 designates the appropriate cash flow classification, including requirements to allocate certain components of awards to be recognized in the income statement when the awards vest or are settled. Additionally, it allows an employer to repurchase more of an employee's shares for tax withholding purposes without triggering liability accountingthese cash receipts and to make a policy election to account for forfeitures as they occur.payments among operating, investing and financing activities. We adopted this guidance in the first quarter of 2017effective January 1, 2018, using the modified retrospective transition method. Uponapproach for all periods presented. The adoption we recognized the previously unrecognized excess tax benefits as of January 1, 2017 through retained earnings. The previously unrecognized excess tax benefits were recorded asASU 2016-15 did not have a deferred tax asset, which was fully offset by a valuation allowance. As a result, the netmaterial impact resulted in no effect on net deferred tax assets or our accumulated deficit as of January 1, 2017. Without the valuation allowance, the Company’s net deferred tax assets would have increased by approximately $142.0 million. Additionally, we elected to account for forfeitures as they occur, rather than estimating expected forfeitures. The net cumulative effect of this change was an increase to additional paid in capital as of January 1, 2017 of $1.2 million.

In January 2017, the FASB issued Accounting Standards Update No. 2017-04, Intangibles—Goodwill and Other (Topic 350), Simplifying the Test for Goodwill Impairment ("ASU 2017-04"). ASU 2017-04 eliminated the requirement to calculate the implied fair value of goodwill, which is step two of the previous goodwill impairment test, to measure a goodwill impairment charge. By eliminating step two of the goodwill impairment test, entities will record an impairment charge based on the excess of a reporting unit's carrying amount over its fair value. The guidance is effective for calendar-year public business entities that meet the definition of an SEC filer for fiscal years beginning after December 15, 2019, although early adoption is permitted for annual and interim goodwill impairment testing dates following January 1, 2017. We have elected to early adopt this guidance beginning in the second quarter of 2017 using the prospective method, as we believe the elimination of step two of the goodwill impairment test will make testing for goodwill impairment less costly.

3.Cash, Cash Equivalents and Investments
Cash, cash equivalents and investments consisted of the following:

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


 As of 
 December 31, 
 2016
 As of 
 September 30, 
 2017
 (in thousands)
Cash and cash equivalents 
  
Cash$144,192
 $405,677
Money market funds55,752
 87,504
Total cash and cash equivalents$199,944
 $493,181
Short-term investments 
  
Corporate debt securities$37,109
 $6,249
Total short-term investments$37,109
 $6,249
Long-term investments 
  
Corporate debt securities$6,252
 $
Total long-term investments$6,252
 $
Cash, cash equivalents and investments$243,305
 $499,430

Our short-term investments have maturities of twelve months or less and are classified as available-for-sale. Our long-term investments have maturities of greater than twelve months and are classified as available-for-sale.

The following tables summarize our available-for-sale securities’ adjusted cost, gross unrealized gains, gross unrealized losses and fair value by significant investment category as of December 31, 2016 and September 30, 2017.
 As of December 31, 2016
 
Adjusted
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
 (in thousands)
Money market funds$55,752
 $
 $
 $55,752
Corporate debt securities43,413
 3
 (55) 43,361
Total cash equivalents and marketable securities$99,165
 $3
 $(55) $99,113

 As of September 30, 2017
 
Adjusted
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
 (in thousands)
Money market funds$87,504
 $
 $
 $87,504
Corporate debt securities6,251
 
 (2) 6,249
Total cash equivalents and marketable securities$93,755
 $
 $(2) $93,753

The following table presents available-for-sale securities by contractual maturity date as of December 31, 2016 and September 30, 2017.
 As of December 31, 2016
 
Adjusted
Cost
 Fair Value
 (in thousands)
Due in one year or less$92,914
 $92,861
Due after one year through three years6,251
 6,252
Total$99,165
 $99,113
condensed consolidated financial statements.

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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)



 As of September 30, 2017
 
Adjusted
Cost
 Fair Value
 (in thousands)
Due in one year or less$93,755
 $93,753
Total$93,755
 $93,753
In November 2016, the FASB issued Accounting Standards Update No. 2016-18, Statement of Cash Flows (Topic 230), Restricted Cash ("ASU 2016-18"). ASU 2016-18 requires amounts generally described as restricted cash and restricted cash equivalents be included with cash and cash equivalents when reconciling the total beginning and ending amounts for the periods shown on the statement of cash flows. The guidance is effective retrospectively for fiscal years beginning after December 15, 2017, and interim periods within that fiscal year. We adopted this guidance effective January 1, 2018, using the retrospective transition approach for all periods presented. The adoption of ASU 2016-18 did not have a material impact on our condensed consolidated financial statements.

In January 2017, the FASB issued Accounting Standards Update No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business (ASU 2017-01). ASU 2017-01 revises the definition of a business and provides new guidance in evaluating when a set of transferred assets and activities is considered a business. We adopted this guidance effective January 1, 2018, using the prospective approach. The adoption of ASU 2017-01 did not have a material impact on our condensed consolidated financial statements.


3.Revenues

Adoption of ASC Topic 606, "Revenue from Contracts with Customers"

The new accounting standard under ASC 606 became effective for all public companies with fiscal years beginning after December 15, 2017. On January 1, 2018, we adopted ASC 606 using the modified retrospective method. This method required retrospective application of the new accounting standard to all unfulfilled contracts that were outstanding as of January 1, 2018. Revenues and contract assets or liabilities for contracts completed prior to January 1, 2018, including ticketing revenue related to Ticketfly, are presented under Topic 605, and revenues and contract assets and liabilities from contracts which were not completed or started after December 31, 2017 are presented under Topic 606.

We recorded an immaterial adjustment to opening accumulated deficit as of January 1, 2018 due to the cumulative impact of adopting Topic 606, primarily related to deferred revenue.

Revenue Recognition

Revenues are recognized when a contract with a customer exists, and the control of the promised services are transferred to our customers, in an amount that reflects the consideration we expect to receive in exchange for those services. Substantially all of our revenues are generated from contracts with customers in the United States.

Gross Versus Net Revenue Recognition

We report revenue on a gross or net basis based on management’s assessment of whether we act as a principal or agent in the transaction. To the extent we act as the principal, revenue is reported on a gross basis unless we are unable to determine the amount on a gross basis, in which case we report revenue on a net basis. The determination of whether we act as a principal or an agent in a transaction is based on an evaluation of whether we control the good or service prior to transfer to the customer. We have determined that we act as the principal in all of our revenue streams.

Advertising Revenue

We generate advertising revenue primarily from audio, display and video advertising. We generate the majority of our advertising revenue through the delivery of advertising impressions sold on a cost per thousand basis (“CPM”). We also offer advertising on other units of measure, such as cost per engagement (“CPE”) and cost per view ("CPV"), under which an advertiser pays us based on the number of times a listener engages with an ad. We consider the performance obligation as the ad insertion on the order, which is a series type performance obligation.

We determine that a contract exists when we have an agreed-to insertion order or a fully executed customer-specific agreement. The duration of our contracts is generally less than one year. Revenue is recognized as performance obligations are satisfied, which generally occurs as ads are delivered through our platform. We generally recognize revenue based on delivery information from our campaign trafficking systems. Certain advertising arrangements include performance obligations other than

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


advertising, such as music events. For these performance obligations, revenue is recognized when the customer obtains control of the promised services, such as when a music event occurs.

Certain customers may receive cash-based incentives or rebates, which are accounted for as variable consideration in the determination of the transaction price. We use the expected value method to estimate the value of such variable consideration to include in the transaction price and reflect changes to such estimates in the period in which they occur. The amount of variable consideration included in revenues is limited to the extent that it is probable that the amount will not be subject to a significant reversal when the uncertainty associated with the variable consideration is subsequently resolved.

Certain contracts include added value (“AV”) elements, under which the customer may receive credits for free advertising services in exchange for advertising spend commitments, either based on total contract amount, defined spend tiers or overall commitments across multiple contracts. We have determined that these AV elements represent a material right to the customer, and therefore are treated as distinct performance obligations. We determine an estimated selling price for these items and include them in the allocation of the transaction price of a contract or series of contracts, as applicable.

Our payment terms vary by the type and location of customers. The time between satisfaction of performance obligations and when payment is due does not exceed one year. For certain services and customer types, upon the execution of a contract, we may require payment before the services are delivered to the customer. These payments are recorded as contract liabilities in our condensed consolidated financial statements.

Arrangements with multiple performance obligations—Advertising revenue

Our contracts with customers generally include multiple performance obligations. For such arrangements, we allocate revenue to each performance obligation based on its relative standalone selling price. We generally determine standalone selling prices based on an analysis of the historical prices charged to customers, or by estimating the standalone selling price using expected cost plus margin.

Subscription and Other Revenue

Pandora is also available as a radio subscription service called Pandora Plus and an on-demand subscription service called Pandora Premium. Pandora Plus is a paid, ad-free subscription version of the Pandora service that includes replays, additional skipping, offline listening, higher quality audio on supported devices and longer timeout-free listening.

The features of Pandora Plus are also included in Pandora Premium. Pandora Premium is a paid, ad-free version of the Pandora service that offers a unique, on-demand experience, providing users with the ability to search, play and collect songs and albums, build playlists on their own or with the tap of a button the app will automatically generate a playlist based on the user’s listening activity.

We generate revenue for these subscription services on both a direct basis and through subscriptions sold through certain third-party mobile device app stores. For subscriptions sold through third-party mobile device app stores, the subscriber executes a click-through agreement with Pandora outlining the terms and conditions between Pandora and the subscriber upon purchase of the subscription. The mobile device app stores promote the Pandora app through their e-store, process payments for subscriptions, and retain a percentage of revenue as a fee. We report this revenue gross of the fee retained by the mobile device app stores, as the subscriber is Pandora’s customer in the contract and Pandora controls the service prior to the transfer to the subscriber.

Subscription revenue is a series type performance obligation and is recognized net of sales tax amounts collected from subscribers. The enforceable rights in monthly subscription contracts are the monthly service period, whereas the annual subscriptions are cancelable at any time. For monthly subscriptions where there are no cancellation provisions, we recognize revenue on a straight-line basis over the monthly service term. Because of the cancellation clauses for the annual subscriptions, the duration of these contracts is daily, and revenue for these contracts is recognized on a daily ratable basis. Historically, cancellation rates have been immaterial.

Subscription revenue from monthly subscriptions sold indirectly through mobile device app stores may be subject to partners’ refund or cancellation terms. Revenues are recognized net of any adjustments for variable consideration, including refunds and other fees, as reported by the partners.

Our payment terms vary based on whether the subscription is sold on a direct basis or through mobile device app stores. Subscriptions sold on a direct basis require payment before the services are delivered to the customer. The payment terms for subscriptions sold through mobile device app stores vary and generally range from 30 to 60 days.

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)



Contract Assets and Liabilities

We record those services which we have delivered and have a right to invoice as a contract asset. We record any payments which are received or due in advance of our performance, and where a contract exists, as contract liabilities. The increase in the deferred revenue balance as of  September 30, 2018 is primarily driven by cash payments received or due in advance of satisfying our performance obligations, offset by $29.4 million of revenues recognized that were included in the deferred revenue balance as of December 31, 2017.

Practical Expedients and Exemptions

We generally expense sales commissions when incurred because the duration of the contracts for which we pay commissions are less than one year. These costs are included in the sales and marketing line item of our Condensed Consolidated Statements of Operations.

We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed.


4.Cash, Cash Equivalents and Investments
Cash, cash equivalents and investments consisted of the following:
 As of 
 December 31, 
 2017
 As of 
 September 30, 
 2018
 (in thousands)
Cash and cash equivalents 
  
Cash$146,294
 $134,862
Money market funds353,303
 51,273
Commercial paper
 89,387
Certificates of deposit
 7,504
U.S. government and government agency debt securities
 4,497
Total cash and cash equivalents$499,597
 $287,523
Short-term investments 
  
Commercial paper$
 $80,915
Corporate debt securities1,250
 19,204
Total short-term investments$1,250
 $100,119
Cash, cash equivalents and investments$500,847
 $387,642

 
Our short-term investments have maturities of twelve months or less and are classified as available-for-sale.

The following tables summarizetable summarizes our available-for-sale securities’ fair value andadjusted cost, gross unrealized losses aggregatedand fair value by significant investment category as of September 30, 2018. We had no gross unrealized gains as of September 30, 2018. As of December 31, 2017, the adjusted cost and lengthfair value by significant investment category are the same.


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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


 As of September 30, 2018
 
Adjusted
Cost
 
Unrealized
Losses
 
Fair
Value
 (in thousands)
Money market funds$51,273
 $
 $51,273
Commercial paper170,302
 
 170,302
Certificates of deposit7,504
 
 7,504
Corporate debt securities19,217
 (13) 19,204
U.S. government and government agency debt securities4,497
 
 4,497
Total cash equivalents and marketable securities$252,793
 $(13) $252,780

All of our investments have maturities of twelve months or less as of December 31, 2017 and September 30, 2018.
The unrealized losses on our available-for-sale securities as of September 30, 2018 were not significant. We had no securities that the individual securities havehad been in a continuous unrealized loss position for greater than 12 months as of December 31, 20162017 and September 30, 2017.

 As of December 31, 2016
 Twelve Months or Less More than Twelve Months Total
 Fair
Value
 Gross Unrealized Losses Fair
Value
 Gross Unrealized Losses Fair
Value
 Gross Unrealized Losses
 (in thousands)
Corporate debt securities$34,257
 $(52) $4,099
 $(3) $38,356
 $(55)
Total$34,257
 $(52) $4,099
 $(3) $38,356
 $(55)

 As of September 30, 2017
 Twelve Months or Less More than Twelve Months Total
 Fair
Value
 Gross Unrealized Losses Fair
Value
 Gross Unrealized Losses Fair
Value
 Gross Unrealized Losses
 (in thousands)
Corporate debt securities$6,249
 $(2) $
 $
 $6,249
 $(2)
Total$6,249
 $(2) $
 $
 $6,249
 $(2)

2018. As of September 30, 2018, we considered the decreases in market value on our available-for-sale securities to be temporary in nature and did not consider any of our investments to be other-than-temporarily impaired. During the three and nine months ended September 30, 2018, we did not recognize any impairment charges. There were no sales of available-for-sale securities during the three and nine months ended September 30, 2018.

Our investment policy requires investments to be investment grade, primarily rated "A1" by Standard & Poor’s or "P1" by Moody’s or better for short-term investments and rated "A" by Standard & Poor’s or "A2" by Moody’s or better for long-term investments, with the objective of minimizing the potential risk of principal loss. In addition, the investment policy limits the amount of credit exposure to any one issuer.
The unrealized losses on our available-for-sale securities as of September 30, 2017 were primarily a result of unfavorable changes in interest rates subsequent to the initial purchase of these securities. As of September 30, 2017, we owned three securities that were in an unrealized loss position. Based on our cash flow needs, we may be required to sell a portion of these securities prior to maturity. However, we expect to recover the full carrying value of these securities. As a result, no portion of the unrealized losses at September 30, 2017 is deemed to be other-than-temporary, and the unrealized losses are not deemed to be credit losses. When evaluating investments for other-than-temporary impairment, we review factors such as the length of time and extent to which fair value has been below cost basis, the financial condition of the issuer and any changes thereto, and our intent to sell, or whether it is more likely than not we will be required to sell, the investment before recovery of the investment’s amortized cost basis. During the three and nine months ended September 30, 2017, we did not recognize any impairment charges.

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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


4.5.                       Fair Value
 
We record cash equivalents and investments at fair value. Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value measurements are required to be disclosed by level within the following fair value hierarchy:
 
Level 1 — Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date.
 
Level 2 — Inputs (other than quoted prices included in Level 1) are either directly or indirectly observable for the asset or liability through correlation with market data at the measurement date and for the duration of the instrument’s anticipated life.
 
Level 3 — Inputs lack observable market data to corroborate management’s estimate of what market participants would use in pricing the asset or liability at the measurement date. Consideration is given to the risk inherent in the valuation technique and the risk inherent in the inputs to the model.
 
When determining fair value, whenever possible we use observable market data and rely on unobservable inputs only when observable market data is not available.
 
The following fair value hierarchy tables categorize information regarding our financial assets and liabilities measured at fair value on a recurring basis at December 31, 20162017 and September 30, 2017:2018:
 
As of December 31, 2016As of December 31, 2017
Fair Value Measurement UsingFair Value Measurement Using
Quoted Prices in Active Markets
for Identical
Instruments
(Level 1)
 
Significant Other
Observable
Inputs
(Level 2)
 Total
Quoted Prices in Active Markets
for Identical
Instruments
(Level 1)
 
Significant Other
Observable
Inputs
(Level 2)
 Total
(in thousands)(in thousands)
Assets 
  
  
 
  
  
Money market funds$353,303
 $
 $353,303
Corporate debt securities$
 $43,361
 $43,361

 1,250
 1,250
Total assets measured at fair value$
 $43,361
 $43,361
$353,303
 $1,250
 $354,553

As of September 30, 2017As of September 30, 2018
Fair Value Measurement UsingFair Value Measurement Using
Quoted Prices in Active Markets
for Identical
Instruments
(Level 1)
 
Significant Other
Observable
Inputs
(Level 2)
 Total
Quoted Prices in Active Markets
for Identical
Instruments
(Level 1)
 
Significant Other
Observable
Inputs
(Level 2)
 Total
(in thousands)(in thousands)
Assets 
  
  
 
  
  
Money market funds$51,273
 $
 $51,273
Commercial paper
 170,302
 170,302
Certificate of deposit
 7,504
 7,504
Corporate debt securities$
 $6,249
 $6,249

 19,204
 19,204
U.S. government and government agency debt securities
 4,497
 4,497
Total assets measured at fair value$
 $6,249
 $6,249
$51,273
 $201,507
 $252,780

 

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Our cash equivalents and short-term investments, excluding money market funds, are classified as Level 2 within the fair value hierarchy because they are valued using professional pricing sources for identical or comparable instruments, rather than direct observations of quoted prices in active markets.

As of December 31, 20162017 and September 30, 2017,2018, we held no Level 3 assets or liabilities measured on a recurring basis. The fair value of our convertible subordinated promissory note receivable ("Convertible Promissory NoteNote") was calculated on a nonrecurring basis as of September 1, 2017 and i

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


swas classified as a Level 3 measurement within the fair value hierarchy.hierarchy as of December 31, 2017. The Convertible Promissory Note was canceled on March 30, 2018. Refer to Note 810 "Convertible Promissory Note Receivable" in the Notes to Condensed Consolidated Financial Statements for further details on the cancellation of the Convertible Promissory Note.

Our money market funds are no longer classified within theThe fair value hierarchy, as the fair values are measured at net asset value using the practical expedient. As of December 31, 2016 and September 30, 2017, the fair values of our money market funds were $55.8 million and $87.5 million.

2023 Notes was calculated on a nonrecurring basis as of May 24, 2018. Refer to Note 9,11, "Debt Instruments,"Instruments", in the Notes to Condensed Consolidated Financial Statements for the carrying amount and estimated fair value of our convertible senior notes,2023 Notes and 2020 Notes (collectively the "Notes"), which are not recorded at fair value as of September 30, 2017.2018.

5.6.                      Commitments and Contingencies

Minimum Guarantees and Other Provisions—Content Acquisition Costs

Certain of our content acquisition agreements contain minimum guarantees, and require that we make upfront minimum guarantee payments. During the three and nine months ended September 30, 2017,2018, we prepaid $111.5$148.6 million and $257.3$321.3 million in content acquisition costs related to minimum guarantees, which were offset by amortization of prepaid content acquisition costs of $31.3 million and $177.2 million.guarantees. As of September 30, 2017,2018, we have future minimum guarantee commitments of $472.5$183.7 million, of which $65.0$57.7 million will be paid in 20172018 and the remainder will be paid thereafter. On a quarterly basis, we record the greater of the cumulative actual content acquisition costs incurred or the cumulative minimum guarantee based on forecasted usage for the minimum guarantee period. The minimum guarantee period is the period of time that the minimum guarantee relates to, as specified in each agreement, which may be annual or a longer period. The cumulative minimum guarantee, based on forecasted usage, considers factors such as listening hours, revenue, subscribers and other terms of each agreement that impact our expected attainment or recoupment of the minimum guarantees based on the relative attribution method.

Several of our content acquisition agreements also include provisions related to the royalty payments and structures of those agreements relative to other content licensing arrangements, which, if triggered, could cause our payments under those agreements to escalate. In addition, record labels, publishers and PROsperforming rights organizations ("PROs") with whom we have entered into direct license agreements have the right to audit our content acquisition payments, and any such audit could result in disputes over whether we have paid the proper content acquisition costs. However, as of September 30, 2017,2018, we do not believe it is probable that these provisions of our agreements discussed above will, individually or in the aggregate, have a material adverse effect on our business, financial position, results of operations or cash flows.

Legal Proceedings
 
We have been in the past, and continue to be, a party to various legal proceedings, which have consumed, and may continue to consume, financial and managerial resources. We record a liability when we believe that it is both probable that a loss has been incurred and the amount can be reasonably estimated. Our management periodically evaluates developments that could affect the amount, if any, of liability that we have previously accrued and make adjustments as appropriate. Determining both the likelihood and the estimated amount of a loss requires significant judgment, and management’s judgment may be incorrect. We do not believe the ultimate resolution of any pending legal matters is likely to have a material adverse effect on our business, financial position, results of operations or cash flows.

Pre-1972 copyright litigation

On October 2, 2014, Flo & Eddie Inc. filed a class action suit against Pandora Media Inc. in the federal district court for the Central District of California. The complaint alleges misappropriation and conversion in connection with the public performance of sound recordings recorded prior to February 15, 1972. On December 19, 2014, Pandora filed a motion to strike the complaint pursuant to California’s Anti-Strategic Lawsuit Against Public Participation ("Anti-SLAPP") statute, which was appealed to the Ninth Circuit Court of Appeals. The district court litigation is currently stayed pending the Ninth Circuit’s decision. On December 8, 2016, the Ninth Circuit heard oral arguments on the Anti-SLAPP motion. On March 15, 2017, the Ninth Circuit requested certification to the California Supreme Court on the substantive legal questions. The California Supreme Court has accepted certification and the Company filed its opening brief on August 4, 2017.


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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Ninth Circuit requested certification to the California Supreme Court on the substantive legal questions. The California Supreme Court has accepted certification and has received all written briefing on the case, but has not yet scheduled oral argument.

Between September 14, 2015 and October 19, 2015, Arthur and Barbara Sheridan filed separate class action suits against the Company in the federal district courts for the Northern District of California and the District of New Jersey. The complaints allege a variety of violations of common law and state copyright statutes, common law misappropriation, unfair competition, conversion, unjust enrichment and violation of rights of publicity arising from allegations that we owe royalties for the public performance of sound recordings recorded prior to February 15, 1972. The actions in California and New Jersey are currently stayed pending the Ninth Circuit's decision in Flo & Eddie, Inc. v. Pandora Media, Inc.

On September 7, 2016, Ponderosa Twins Plus One et al. filed a class action suit against the Company alleging claims similar to that of Flo & Eddie, Inc. v. Pandora Media Inc. The action is currently stayed in the Northern District of California pending the Ninth Circuit’s decision in Flo & Eddie, Inc. v. Pandora Media, Inc.

The outcome of any litigation is inherently uncertain. Except as noted above, we do not believe it is probable that the final outcome of the matters discussed above will, individually or in the aggregate, have a material adverse effect on our business, financial position, results of operations or cash flows; however, in light of the uncertainties involved in such matters, there can be no assurance that the outcome of each case or the costs of litigation, regardless of outcome, will not have a material adverse effect on our business.
 
Indemnification Agreements, Guarantees and Contingencies
 
In the ordinary course of business, and in connection with the sale of Ticketfly, we are party to certain contractual agreements under which we may provide indemnifications of varying scope, terms and duration to customers, vendors, lessors, business partners and other parties with respect to certain matters, including, but not limited to, losses arising out of breach of such agreements, services to be provided by us or from intellectual property infringement claims made by third parties. In addition, we have entered into indemnification agreements with directors and certain officers and employees that will require us, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers or employees. Such indemnification provisions, other than the Ticketfly indemnifications, are accounted for in accordance with guarantor’s accounting and disclosure requirements for guarantees, including indirect guarantees of indebtedness of others. In connection with the sale of Ticketfly, we have accrued approximately $5.1 million related to these indemnifications, which is the probable indemnification liability as estimated in accordance with the accounting guidance for loss contingencies. Other than this amount, to date, weWe have not incurred, do not anticipate incurring and therefore have not accrued for, any material costs related to such indemnification provisions.
 
While the outcome of these matters cannot be predicted with certainty, we do not believe that the outcome of any claims under indemnification arrangements will have a material adverse effect on our business, financial position, results of operations or cash flows.

6.7.Business Combination

On May 25, 2018, we completed the acquisition of AdsWizz Inc. ("AdsWizz"), a leading digital audio ad technology company with a comprehensive digital audio software suite of solutions that connects audio publishers to the advertising community, for an aggregate purchase price of $146.6 million in a combination of cash and common stock. Cash paid was $73.7 million and 9,588,312 shares of the Company's common stock were issued. The purchase price includes a contingent consideration of $5.0 million, measured at its fair value, which is dependent on achievement of certain business milestones. In addition to the purchase price, unvested options of AdsWizz were converted into unvested options to acquire our common stock.

Upon acquisition, AdsWizz became a wholly owned subsidiary of Pandora. The acquisition was accounted for as a business combination, and the financial results of AdsWizz are included in our consolidated financial statements from the date of acquisition. Pro forma results of operations related to the acquisition have not been presented because it is not material to our consolidated statements of operations.

The following table summarizes the allocation of estimated fair values of the net assets acquired during the nine months ended September 30, 2018, including the related estimated useful lives, where applicable:


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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


  Estimated fair value Estimated useful life in years
  (in thousands)  
Finite-lived intangible assets    
Developed technology $32,000
 4
Customer relationships 12,000
 4
Trade name 600
 4
Total finite-lived intangible assets $44,600
  
Tangible assets acquired, net 1,581
  
Deferred tax liabilities (7,216)  
Net assets acquired $38,965
  
Goodwill 107,673
  
Total fair value consideration $146,638
  


The fair value of assets acquired and liabilities assumed from our acquisition of AdsWizz was based on a preliminary valuation and our estimates and assumptions are subject to change. We will recognize any subsequent adjustments to the purchase price prospectively in the period in which the adjustments are determined. A portion of the purchase price is held in escrow and may be recovered from this escrow amount.

Goodwill generated from the AdsWizz acquisition is primarily attributable to expected synergies from future growth and strategic advances in the digital audio ad technology industry. Goodwill generated during the period is not deductible for tax purposes.


8.Goodwill and Intangible Assets

During the nine months ended September 30, 2018, we completed the acquisition of AdsWizz. The changes in the carrying amount of goodwill for the nine months ended September 30, 2018, are as follows:

 9/30/2018
 (in thousands)
Balance as of December 31, 2017$71,243
Goodwill related to acquisition of AdsWizz107,674
Balance as of September 30, 2018$178,917



The following summarizes information regarding the gross carrying amounts and accumulated amortization of intangible assets:
  As of December 31, 2017 As of September 30, 2018
  Gross Carrying Amount Accumulated Amortization Net Carrying Value Gross Carrying Amount Accumulated Amortization Net Carrying Value
  (in thousands) (in thousands)
Finite-lived intangible assets            
Patents $8,030
 $(3,289) $4,741
 $8,030
 $(3,839) $4,191
Developed technology 27,950
 (13,608) 14,342
 59,950
 (20,160) 39,790
Customer relationships 940
 (940) 
 12,940
 (1,988) 10,952
Trade names 1,320
 (994) 326
 1,920
 (1,296) 624
Total finite-lived intangible assets $38,240
 $(18,831) $19,409
 $82,840
 $(27,283) $55,557
Note: Amounts may not recalculate due to rounding



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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Amortization expense of intangible assets was $1.9 million and $4.3 million for the three months ended September 30, 2017 and 2018. Amortization expense of intangible assets was $11.2 million and $8.5 million for the nine months ended September 30, 2017 and 2018.

The following is a schedule of future amortization expense related to finite-lived intangible assets as of September 30, 2018.

 As of 
 September 30, 
 2018
 (in thousands)
Remainder of 2018$4,299
201916,696
202016,401
202111,877
20225,193
Thereafter1,091
Total future amortization expense$55,557


9.                      Dispositions

Ticketfly
On September 1, 2017, we completed the sale of Ticketfly, our ticketing service segment, to Eventbrite Inc. ("Eventbrite") for an aggregate unadjusted purchase price of $200.0 million. The aggregate unadjusted purchase price consistsconsisted of $150.0 million in cash and a $50.0 million Convertible Promissory Note, which were paid and issued at the closing of the transaction. The Convertible Promissory Note was recorded at its fair value at the date of sale, which resulted in a discount of $13.8 million. The aggregate purchase price was further reduced by $4.9$4.8 million in costs to sell and $8.6$7.5 million in working capital adjustments and certain indemnification provisions, for a net purchase price of $172.7$174.0 million. Refer to Note 8 "Convertible

On March 30, 2018, we amended our Membership Interest Purchase Agreement ("MIPA") with Eventbrite which resulted in the cancellation of our Convertible Promissory Note Receivable" infor a cancellation fee of $34.7 million. Upon completion of the Notes to Condensed Consolidated Financial Statements for further details oncancellation of the Convertible Promissory Note.Note, the remaining unpaid principal and interest balance were forgiven.

In the three months ended June 30, 2017, the assets and liabilities of Ticketfly were classified as held for sale, and we recognized a goodwill impairment charge of $131.7 million. The impairment charge was based on the fair value of the net assets as implied by the estimated purchase price of $184.5 million as of June 30, 2017. We consider the fair value of these net assets to be classified as Level 2 within the fair value hierarchy because Ticketfly is not a publicly traded company. Instead, the fair value was based on other observable inputs, such as the selling price, which represents an exit price. In the threenine months ended September 30, 2017,2018, we recognized a loss on sale of $9.4$2.1 million related to the cancellation of the Convertible Promissory Note. The loss is included in the general and administrative line item onof our Condensed Consolidated Statements of Operations which was based on an adjusted net purchase price of $172.7 million as of September 1, 2017.

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Net cash proceeds from the sale of Ticketfly were $125.2 million and consisted of the cash purchase price of $150.0 million, less cash held for sale of $22.2 million and cash purchase price adjustments of $2.6 million.

Prior to the sale of Ticketfly, we operated in two reportable segments. Subsequent to the sale of Ticketfly, we operate in one reportable segment.

The revenues and expenses of Ticketfly are included in our Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2016 and 2017 through the disposition date of September 1, 2017. The following table provides Ticketfly’s loss before benefit from (provision for) income taxes for the three and nine months ended September 30, 2016 and 2017:

 Three months ended 
 September 30,
 Nine months ended 
 September 30,
 2016 2017 2016 2017
 (in thousands)
Loss before benefit from (provision for) income taxes$(10,515) $(1,777) $(26,365) $(153,022)


The sale of Ticketfly did not represent a strategic shift in our business, and therefore we have not classified the operations of Ticketfly as discontinued operations in our Condensed Consolidated Statements of Operations.
KXMZ
On August 31, 2017, we completed the sale of KXMZ, an FM radio station based in Rapid City, South Dakota. Net cash proceeds from the sale of KXMZ were $0.2 million. The sale did not result in a material impact to our condensed consolidated financial statements.
Disposal of Assets and Liabilities

The following table provides the carrying amounts of the major classes of assets and liabilities of Ticketfly and KXMZ that were disposed of in the three months ended September 30, 2017.

 (in thousands)
Assets 
Cash and cash equivalents$22,233
Accounts receivable, net4,148
Prepaid expenses and other current assets11,467
Property and equipment, net5,237
Goodwill103,474
Intangible assets, net57,932
Other long-term assets21,268
Total assets$225,759
Liabilities 
Accounts payable, accrued liabilities and accrued compensation$4,630
Other current liabilities29,573
Other long-term liabilities9,151
Total liabilities$43,354

7.Goodwill and Intangible Assets

During the three months ended September 30, 2017, we completed the sale of both Ticketfly and KXMZ. In the three months ended June 30, 2017, we recognized a goodwill impairment of $131.7 million related to the Ticketfly sale. The

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


impairment charge was based on the fair valuecancellation fee of Ticketfly's net assets as implied by the estimated purchase price of $184.5 million as of June 30, 2017. As a result of the KXMZ agreement, we recognized a goodwill impairment of $0.3 million in the three months ended June 30, 2017, which was based on the fair value of these net assets as implied by the estimated purchase price.

The changes in the carrying amount of goodwill in each of our reporting segments for the nine months ended September 30, 2017, are as follows:

 Pandora Ticketfly Total
 (in thousands)
Balance as of December 31, 2016$71,650
 $235,041
 $306,691
Goodwill impairment(300) (131,697) (131,997)
Goodwill related to disposed assets(107) (103,367) (103,474)
Effect of currency translation adjustment

 23
 23
Balance as of September 30, 2017$71,243
 $
 $71,243


The following summarizes information regarding the gross carrying amounts and accumulated amortization of intangible assets.
  As of December 31, 2016 As of September 30, 2017
  Gross Carrying Amount Accumulated Amortization Net Carrying Value Gross Carrying Amount Accumulated Amortization Disposal of Intangible Assets Net Carrying Value
  (in thousands) (in thousands)
Finite-lived intangible assets              
Patents $8,030
 $(2,556) $5,474
 $8,030
 $(3,106) $
 $4,924
Developed technology 56,162
 (13,599) 42,563
 56,162
 (20,958) (19,235) 15,969
Customer relationships—clients 37,399
 (5,487) 31,912
 37,399
 (7,449) (29,950) 
Customer relationships—users 1,940
 (1,288) 652
 1,940
 (1,732) (208) 
Trade names 11,735
 (2,104) 9,631
 11,735
 (2,978) (8,346) 411
Total finite-lived intangible assets $115,266
 $(25,034) $90,232
 $115,266
 $(36,223) $(57,739) $21,304
               
Indefinite-lived intangible assets              
FCC license - Broadcast Radio $193
 $
 $193
 $193
 $
 $(193) $
               
Total intangible assets $115,459
 $(25,034) $90,425
 $115,459
 $(36,223) $(57,932) $21,304
Note: Amounts may not recalculate due to rounding


Amortization expense of intangible assets was $5.1 million and $1.9 million for the three months ended September 30, 2016 and 2017. Amortization expense of intangible assets was $15.4 million and $11.2 million for the nine months ended September 30, 2016 and 2017.

The following is a schedule of future amortization expense related to finite-lived intangible assets as of September 30, 2017.

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)



 As of 
 September 30, 
 2017
 (in thousands)
Remainder of 2017$1,896
20186,066
20195,546
20205,251
2021727
Thereafter1,818
Total future amortization expense$21,304

$34.7 million.

8.10.                      Convertible Promissory Note Receivable

On September 1, 2017, we completed the sale of Ticketfly, our ticketing service segment, to Eventbrite for an aggregate unadjusted purchase price of $200.0 million. The aggregate unadjusted purchase price consists of $150.0 million in cash and a $50.0 million Convertible Promissory Note, which were paid and issued at the closing of the transaction. TheOn March 30, 2018, we amended our MIPA with Eventbrite which resulted in the cancellation of our Convertible Promissory Note will befor a cancellation fee of $34.7 million. Refer to Note 9, "Dispositions" in the Notes to Condensed Consolidated Financial Statements for further details on the cancellation of the Convertible Promissory Note.

Prior to the cancellation, the Convertible Promissory Note was due five years from its issuance date (the "Convertible Promissory Note Maturity Date") and will accrueaccrued interest at a rate of 6.5% per annum, payable quarterly in cash or in-kind for the first year at the discretion of Eventbrite, and in cash thereafter. Prior to the Convertible Promissory Note Maturity Date, the Convertible Promissory Note iswas convertible at our option into shares of Eventbrite’s common stock. The Convertible Promissory Note may be prepaid at any time.

The Convertible Promissory Note was recorded at its fair value of $36.2 million as of the issuance date of September 1, 2017, which resulted in a discount of $13.8 million. The note was further reduced by $2.5 million in purchase price adjustments. As of September 30, 2017, the balance of the Convertible Promissory Note also included $0.3 million in interest receivable and $0.2 million in accretion of the discount, for a total balance of $34.1 million.
The fair value of the Convertible Promissory Note was based on a methodology that combines inputs based on comparable debt instruments and market-corroborated inputs with quantitative pricing models. At issuance, our Convertible Promissory Note was classified as Level 3 within the fair value hierarchy because the fair value was based on unobservable inputs in an inactive market. However, our Convertible Promissory Note will not be remeasured at each reporting date.
The discount on the Convertible Promissory Note is being amortized to interest income using the effective interest method over the period from the date of issuance through the Convertible Promissory Note Maturity Date. The following table outlines the effective interest rate, contractually stated interest income and amortization of the discount for the Convertible Promissory Note:
 Three and nine months ended
 September 30, 2017
 (in thousands except for effective interest rate)
Effective interest rate14.73%
Contractually stated interest income$258
Amortization of discount$171


9.Debt Instruments

Long-term debt, net consisted of the following:


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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


adjustments. As of March 30, 2018 ("Cancellation Date"), the balance of the Convertible Promissory Note also included $1.9 million in interest receivable and $1.2 million in accretion of the discount, for a total carrying value of $36.8 million.
 As of December 31, As of September 30,
 2016 2017
 (in thousands)
1.75% convertible senior notes due 2020$345,000
 $345,000
Credit facility90,000
 
Unamortized discount and deferred issuance costs(92,753) (77,604)
Long-term debt, net$342,247
 $267,396

The discount on the Convertible Promissory Note was being amortized to interest income using the effective interest method over the period from the date of issuance through the Cancellation Date. The following table outlines the effective interest rate, contractually stated interest income and amortization of the discount for the Convertible Promissory Note for the period from January 1, 2018 through the Cancellation Date.

 (in thousands except for effective interest rate)
Effective interest rate14.73%
Contractually stated interest income$1,892
Amortization of discount$1,221


11.Debt Instruments

Long-term debt, net consisted of the following:

 As of December 31, As of September 30,
 2017 2018
 (in thousands)
1.75% convertible senior notes due 2020$345,000
 $152,100
Unamortized discount and deferred issuance costs(71,986) (24,453)
Carrying value of 1.75% convertible senior notes due 2020$273,014
 $127,647
1.75% convertible senior notes due 2023
 192,900
Unamortized discount and deferred issuance costs
 (65,275)
Carrying value of 1.75% convertible senior notes due 2023$
 $127,625
Long-term debt, net$273,014
 $255,272

 
Convertible Debt Offering Due 2020

On December 9, 2015, we completed an unregistered Rule 144A offering for the issuance of $345.0 million aggregate principal amount of our 1.75% Convertible Senior Notes due 2020 (the "Notes").Notes. In connection with the issuance of the 2020 Notes, we entered into capped call transactions with the initial purchaser of the 2020 Notes and an additional financial institution ("capped call transactions"Capped Call Transactions").

The net proceeds from the sale of the 2020 Notes were approximately $336.5 million, after deducting the initial purchasers' fees and other estimated expenses. We used approximately $43.2 million of the net proceeds to pay the cost of the capped call transactions.

Capped Call Transactions.
On May 24, 2018, we exchanged $192.9 million in aggregate principal of the 2020 Notes for new 2023 Notes. As a result of the transaction, $192.9 million in aggregate principal of the 2020 Notes was extinguished. The extinguishment resulted in the derecognition of the carrying value of the debt, including the debt discount, of $157.4 million. We recognized a loss on exchange of $14.6 million based on the difference between the carrying value of the exchanged notes and the portion of the consideration allocated to the fair value of the new notes. The loss is included in the general and administrative line item of our Condensed Consolidated Statements of Operations. The carrying value of the existing 2020 notes as of September 30, 2018 is $127.6 million and will continue to accrete to par using the same effective interest rate as when the transaction was executed.

The 2020 Notes are unsecured, senior obligations of Pandora, and interest is payable semi-annually at a rate of 1.75% per annum. The 2020 Notes will mature on December 1, 2020, unless earlier repurchased or redeemed by Pandora or converted in accordance with their terms prior to such date. Prior to July 1, 2020, the 2020 Notes are convertible at the option of holders only upon the occurrence of specified events or during certain periods as further described in Note 79 "Debt Instruments" in our Annual Report on Form 10-K for the year ended December 31, 2016;2017; thereafter, until the second scheduled trading day prior to maturity, the 2020 Notes will be convertible at the option of holders at any time.


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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


The conversion rate for the 2020 Notes is initially 60.9050 shares of common stock per $1,000 principal amount of the 2020 Notes, which is equivalent to an initial conversion price of approximately $16.42 per share of our common stock, and is subject to adjustment in certain circumstances.

The 2020 Notes were separated into debt and equity components and assigned a fair value. The value assigned to the debt component is the estimated fair value as of the issuance date of similar debt without the conversion feature. The difference between the cash proceeds and this estimated fair value represents the value which has been assigned to the equity component and recorded as a debt discount. The debt discount is being amortized using the effective interest method over the period from the date of issuance through the December 1, 2020 maturity date. The valuation of the 2020 Notes is further described in Note 79 "Debt Instruments" in our Annual Report on Form 10-K for the year ended December 31, 2016.2017.
The initial debt component of the 2020 Notes was valued at $233.5 million, based on the contractual cash flows discounted at an appropriate market rate for non-convertible debt at the date of issuance. The carrying value of the permanent equity component reported in additional paid-in-capital was initially valued at $103.0 million, which is net of $2.6 million of fees and expenses allocated to the equity component.

Convertible Debt Offering Due 2023

On May 24, 2018, we completed an exchange of $192.9 million in aggregate principal of the 2020 notes in separate transactions with the note holders. Pursuant to the exchange, the note holders received $192.9 million in aggregate principal of the 1.75% 2023 Notes.

The 2023 Notes are unsecured, senior obligations of Pandora, and interest is payable semi-annually at a rate of 1.75% per annum. The 2023 Notes will mature on December 1, 2023, unless earlier repurchased or redeemed by Pandora or converted in accordance with their terms prior to such date. Prior to July 1, 2023, the 2023 Notes are convertible at the option of holders only upon the occurrence of specified events or during certain periods as further described below; thereafter, until the second scheduled trading day prior to maturity, the 2023 Notes will be convertible at the option of holders at any time.

The conversion rate for the 2023 Notes is initially 104.4778 shares of common stock per $1,000 principal amount of the 2023 Notes, which is equivalent to an initial conversion price of approximately $9.57 per share of our common stock, and is subject to adjustment in certain circumstances.

We will not have the right to redeem the 2023 Notes prior to December 5, 2021. We may redeem all or any portion of the 2023 Notes for cash at our option on or after December 5, 2021 if the last reported sale price of our common stock is at least 130% of the conversion price then in effect for at least 20 trading days, whether or not consecutive, during any 30 consecutive trading day period, including the last trading day of such period, ending on, and including, any of the five trading days immediately preceding the date on which we provide notice of redemption. Any optional redemption of the 2023 Notes will be at a redemption price equal to 100% of the principal amount of the 2023 Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date. We have the right to settle the 2023 Notes in cash, shares or a combination thereof. The maximum number of shares of common stock the 2023 Notes are convertible into is approximately 27.2 million, and is subject to adjustment under certain circumstances.

The 2023 Notes will be convertible at the option of holders only under the following tablecircumstances:

Prior to the close of business on the business day immediately preceding July 1, 2023, during any calendar quarter commencing after the calendar quarter ended on September 30, 2018 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive), during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;

Prior to the close of business on the business day immediately preceding July 1, 2023, during the five business day period after any ten consecutive trading day period (the "measurement period") in which the trading price per $1,000 principal amount of 2023 Notes for each trading day of the measurement period was

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


less than 98% of the product of the last reported sale price of our common stock and the conversion rate on each such trading day;

Prior to the business day immediately preceding July 1, 2023, upon the occurrence of specified corporate events; or

At any time on or after July 1, 2023 until the close of business on the second scheduled trading day immediately preceding the December 1, 2023 maturity date.

Upon the occurrence of a make-whole fundamental change or if we call all or any portion of the 2023 Notes for redemption prior to July 1, 2023, we will, in certain circumstances, increase the conversion rate by a number of additional shares for a holder that elects to convert its 2023 Notes in connection with such make-whole fundamental change or during the related redemption period.

The 2023 Notes were separated into debt and equity components and assigned a fair value. The value assigned to the debt component is the estimated fair value as of the issuance date of similar debt without the conversion feature. The initial debt component of the 2023 Notes was valued at $124.3 million, which is net of $3.2 million of fees and expenses allocated to the debt component. The difference between the fair value of the total instrument and this estimated fair value of the debt component represents the value which has been assigned to the equity component. The fair value of the equity component reported in additional paid-in capital is $67.3 million, which is net of $1.7 million of fees and expenses allocated to the equity component. The difference between the principal exchanged, which is par value or $192.9 million, and the estimated fair value of the new debt represents the amount recorded as a debt discount. The debt discount is being amortized using the effective interest method over the period from the date of issuance through the December 1, 2023 maturity date.

The following tables outlines the effective interest rate, contractually stated interest expense and costs related to the amortization of the discount for the Notes:

Three months ended 
 September 30,
Three months ended 
 September 30,
 Nine months ended 
 September 30,
2017 2018 2017 2018
2016 2017 2016 20172020 Notes 2023 Notes
(in thousands except for effective interest rate)(in thousands except for effective interest rate)
Effective interest rate10.18% 10.18% 10.18% 10.18%10.18% 10.18% N/A 10.38%
Contractually stated interest expense$1,505
 $1,509
 $4,536
 $4,511
$1,509
 $691
 N/A $844
Amortization of discount$4,649
 $5,135
 $13,587
 $14,934
$5,135
 $2,593
 N/A $2,381


 Nine months ended 
 September 30,
 2017 2018 2017 2018
 2020 Notes 2023 Notes
 (in thousands except for effective interest rate)
Effective interest rate10.18% 10.18% N/A 10.38%
Contractually stated interest expense$4,511
 $3,320
 N/A $1,191
Amortization of discount$14,934
 $12,031
 N/A $3,360



The total estimated fair value of the 2020 Notes and 2023 Notes as of September 30, 20172018 was $323.8$148.7 million and $222.7 million. The fair value was determined using a methodology that combines direct market observations with quantitative pricing models to generate evaluated prices. We consider the fair value of the Notes to be a Level 2 measurement due to the limited trading activity of the Notes.

The closing price of our common stock was $7.70 on September 30, 2017, which was less than the initial conversion price for the Notes of approximately $16.42 per share. As such, the if-converted value of the Notes was less than the principal amount of $345.0 million.

Credit Facility


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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


We are party toThe closing price of our common stock was $9.51 on September 30, 2018, which was less than the initial conversion price for the 2020 Notes and 2023 Notes of approximately $16.42 and $9.57 per share. As such, the if-converted values of the 2020 Notes and 2023 Notes were less than the principal amounts of $152.1 million and $192.9 million.

Credit Facility

On December 29, 2017, we entered into a $120.0 million credit facility for an aggregate commitment amount of $200.0 million, with a syndicatean option to increase the commitment amount by $50.0 million. As of financial institutions, which expires on September 12, 2018. In September 2016, we borrowed $90.0 million from30, 2018, the credit facility had a maturity date of the earliest of December 29, 2022; 120 days prior to enhancethe 2020 Notes maturity date of December 1, 2020, provided that the 2020 Notes have not been converted into common stock prior to such date; or 120 days prior to the Series A redeemable convertible preferred stock ("Series A") redemption date of September 22, 2022, provided that the Series A has not been converted into common stock prior to such date. The amount of borrowings available under the credit facility at any time is limited by our working capital position. This amount was repaidmonthly accounts receivable balance at such time. The credit facility is further described in fullNote 9 "Debt Instruments" in Septemberour Annual Report on Form 10-K for the year ended December 31, 2017.

As of September 30, 2017,2018, we had no outstanding borrowings, $1.2$0.8 million in letters of credit outstanding and $118.8$199.2 million of available borrowing capacity under the credit facility. We are in compliance with all financial covenants associated with the credit facility as of September 30, 2017.2018.



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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


10.12.                      Redeemable Convertible Preferred Stock

In June 2017, we entered into an agreement with Sirius XM Radio Inc. ("Sirius XM"XM Radio") to sell 480,000 shares of Series A redeemable convertible preferred stock ("Series A") for $1,000 per share, with gross proceeds of $480.0 million. The Series A shares were issued in two rounds: an initial closing of 172,500 shares for $172.5 million that occurred on June 9, 2017 upon signing the agreement with Sirius XM Radio, and an additional closing of 307,500 shares for $307.5 million that occurred on September 22, 2017 upon the receipt of antitrust clearance and the completion of other customary closing conditions. In the three and nine months ended September 30, 2017, total2017. Total proceeds from the initial and additional closing, net of preferred stock issuance costs of $15.3 million and $29.3 million, were $292.2 million and $450.7 million, respectively.million.

Conversion Feature

Holders of the Series A shares have the option to convert their shares plus any accrued dividends into common stock. We have the right to settle theThe voting rights, conversion in cash, common stock or a combination thereof. The conversion rate for the Series A is initially 95.2381shares of common stock per each share of Series A, which is equivalent to an initial conversion price of approximately $10.50 per share of our common stock, and is subject to adjustment in certain circumstances. Dividends on the Series A will accrue on a daily basis, whether or not declared, and will be payable on a quarterly basis at a rate of 6% per year. We have the option to pay dividends in cash when authorized by the Board and declared by the Company or accumulate dividends in lieu of paying cash. Dividends accumulated in lieu of paying cash will continue to accrue and accumulate at rate of 6% per year.

Redemption Feature

Under certain circumstances, we will have the right to redeem the Series A on or after the date which is three years after the additional closing. The Series A holders will have the right to require us to redeem the Series A on or after the date which is five years after the additional closing. Any optionalfeature, redemption of the Series A will be at a redemption price equal to 100% of the liquidation preference, plus accrued and unpaid dividends to, but excluding, the redemption date. We have the option to redeem the Series A in cash, common stock or a combination thereof.

Fundamental Changes

If certainfeature, fundamental changes involving the Company occur, including change in control or liquidation, the Series A will be redeemed subject to certain adjustments, as determined by the date of the fundamental change. The change in control amount is the greater of the redemption value of 100% of the liquidation preference, plus all accrued dividends unpaid through the fifth anniversary of the additional closing, assuming the shares would have remained outstanding through that date, or the price that common stockholders would receive if the Series A shares had been redeemed immediately prior to the announcement of the change in control.

Recognition

Since the redemptionand recognition of the Series A is contingently or optionally redeemable and therefore not certain to occur, the Series A is not required to be classified as a liability under ASC 480, Distinguishing Liabilities from Equity. As the Series A is redeemable at the option of the holders and is redeemablefurther described in certain circumstances upon the occurrence of an event that is not solely within the Company's control, we have classified the Series A in the redeemable convertible preferred stock line itemNote 10 "Redeemable Convertible Preferred Stock" in our condensed consolidated balance sheets. We did not identify any embedded features that would require bifurcation from the equity-like host instrument. We have elected to recognize the Series A at the redemption value at each period end, and have recorded the issuance costs through retained earnings as a deemed preferred stock dividend. In addition, we have elected to accountAnnual Report on Form 10-K for the 6% dividend at the stated rate.year ended December 31, 2017.

As of December 31, 2017 and September 30, 2017,2018, redeemable convertible preferred stock consisted of the following:

 As of December 31, As of September 30,
 2017 2018
 (in thousands) (in thousands)
Series A redeemable convertible preferred stock$480,000
 $480,000
Issuance costs(29,318) (29,318)
Accretion of issuance costs29,318
 29,318
Stock dividend payable to preferred stockholders10,849
 33,270
Redeemable convertible preferred stock$490,849
 $513,270

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


  As of September 30,
  2017
  (in thousands)
Series A redeemable convertible preferred stock $480,000
Issuance costs (29,259)
Accretion of issuance costs 29,259
Stock dividend payable to preferred stockholders 3,588
Redeemable convertible preferred stock $483,588

Contract Termination Fees

In May 2017, we entered into an agreement to sell redeemable convertible preferred stock to KKR. In June 2017, in conjunction with the Series A, we terminated the previous contractual commitment to sell redeemable convertible preferred stock to KKR, which resulted in a contract termination fee and related legal and professional fees, totaling $23.0 million. This is included in the contract termination fees line item of our condensed consolidated statements of operations for the nine months ended September 30, 2017.


11.13.                      Stock-based Compensation Plans and Awards
 
ESPP
The ESPP allows eligible employees to purchase shares of our common stock through payroll deductions of up to 15% of their eligible compensation. The ESPP provides for six-month offering periods, commencing in February and August of each year.

We estimate the fair value of shares to be issued under the ESPP on the first day of the offering period using the Black-Scholes valuation model. The determination of the fair value is affected by our stock price on the first date of the offering period, as well as other assumptions including the risk-free interest rate, the estimated volatility of our stock price over the term of the offering period, the expected term of the offering period and the expected dividend rate. Stock-based compensation expense related to the ESPP is recognized on a straight-line basis over the offering period. Forfeitures are recognized as they occur.
The following assumptions for the Black-Scholes option pricing model were used to determine the per-share fair value of shares to be granted under the ESPP:


Three months ended September 30, Nine months ended September 30,
 2016
2017 2016 2017
Expected life (in years)0.5
 0.5
 0.5
 0.5
Risk-free interest rate0.41 - 0.44%
 0.65 - 1.13%
 0.24 - 0.44%
 0.44 - 1.13%
Expected volatility41 - 52%
 39 - 45%
 41 - 52%
 39 - 52%
Expected dividend yield0% 0% 0% 0%

During the three months ended September 30, 2016 and 2017, we withheld $2.6 million and $1.9 million in contributions from employees and recognized $0.9 million and $1.0 million of stock-based compensation expense related to the ESPP, respectively. During the nine months ended September 30, 2016 and 2017, we withheld $6.4 million and $8.0 million in contributions from employees and recognized $2.3 million and $2.9 million of stock-based compensation expense related to the ESPP, respectively. In the three months ended September 30, 2016 and 2017, 643,562 and 739,922 shares of common stock were issued under the ESPP. In the nine months ended September 30, 2016 and 2017, 1,254,910 and 1,287,687 shares of common stock were issued under the ESPP.
Employee Stock-Based Awards
 

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Our 2011 Equity Incentive Plan (the "2011 Plan") provides for the issuance of stock options, restricted stock units and other stock-based awards to our employees. The 2011 Plan is administered by the compensation committee of our board of directors.
 
Stock options
 
We measure stock-based compensation expense for stock options at the grant date fair value of the award and recognize expense on a straight-line basis over the requisite service period, which is generally the vesting period. We estimate the fair value of stock options using the Black-Scholes option-pricing model. During the three months ended September 30, 20162017 and 2017,2018, we recorded stock-based compensation expense from stock options of approximately $2.2$0.9 million and $0.9$1.5 million. During the nine months ended September 30, 20162017 and 2017,2018, we recorded stock-based compensation expense from stock options of approximately $11.3$6.9 million and $6.9$3.6 million.

The per-share fair value of each stock option was determined on the grant date using the Black-Scholes option pricing model using the following assumptions:

Three months ended September 30, Nine months ended 
 September 30,
Three months ended September 30, Nine months ended September 30,
2016 2017 2016 20172017 2018 2017 2018
Expected life (in years)N/A 6.30
 N/A 5.93 - 6.25
6.25
 N/A 5.93 - 6.25
 2.05 - 6.25
Risk-free interest rateN/A 1.97% N/A 1.92 - 2.18%
1.97% N/A 1.92 - 2.18%
 2.49 - 2.79 %
Expected volatilityN/A 61% N/A 61%61% N/A 61% 58 - 60%
Expected dividend yieldN/A 0% N/A 0%0% N/A 0% 0%


There were no options granted in the three and nine months ended September 30, 2016.Restricted stock units ("RSUs")

RSUs
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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


The fair value of RSUs is expensed ratably over the vesting period. RSUs typically have an initial annual cliff vest and then vest quarterly thereafter over the service period, which is generally three to four years. During the three months ended September 30, 20162017 and 2017,2018, we recorded stock-based compensation expense from RSUs of approximately $28.2$27.7 million and $27.7$26.3 million. During the nine months ended September 30, 20162017 and 2017,2018, we recorded stock-based compensation expense from RSUs of approximately $87.2$86.5 million and $86.5$76.2 million.

ESPP
 
MSUsThe ESPP allows eligible employees to purchase shares of our common stock through payroll deductions of up to 15% of their eligible compensation. The ESPP provides for six-month offering periods, commencing in February and August of each year.

In March 2015,We estimate the compensation committeefair value of shares to be issued under the ESPP on the first day of the board of directors granted performance awards consisting of market stock units to certain key executives under our 2011 Plan.

MSUs granted in March 2015 are earned as a function of Pandora’s TSR performance measured against that of the Russell 2000 Index across three performance periods:

One-third of the target MSUs are eligible to be earned for a performance period that is the first calendar year of the MSU grant (the "One-Year Performance Period");
One-third of the target MSUs are eligible to be earned for a performance period that is the first two calendar years of the MSU grant (the "Two-Year Performance Period"); and
Any remaining portion of the total potential MSUs are eligible to be earned for a performance period that is the entire three calendar years of the MSU grant (the "Three-Year Performance Period").

For each performance period, a "performance multiplier" is calculated by comparing Pandora’s TSR for the period to the Russell 2000 Index TSR for the sameoffering period using the average adjusted closingBlack-Scholes valuation model. The inputs to the Black-Scholes option pricing model are our stock price of Pandora stock, andon the Russell 2000 Index, for ninety calendar days prior to the beginningfirst date of the performanceoffering period, the risk-free interest rate, the estimated volatility of our stock price over the term of the offering period, the expected term of the offering period and the last ninety calendar days ofexpected dividend rate. Stock-based compensation expense related to the performanceESPP is recognized on a straight-line basis over the offering period. In each period,Forfeitures are recognized as they occur.
The following assumptions for the target numberBlack-Scholes option pricing model were used to determine the per-share fair value of shares will vest ifto be granted under the Pandora TSR is equal to the Russell 2000 Index TSR. For each percentage point that the Pandora TSR falls below the Russell 2000 Index TSR for the period, the performanceESPP:

22
 Three months ended September 30, Nine months ended September 30,
 2017 2018 2017 2018
Expected life (in years)0.5
 0.5
 0.5
 0.5
Risk-free interest rate0.65 - 1.13%
 1.83 - 2.24%
 0.44 - 1.13%
 1.13 - 2.24%
Expected volatility39 - 45%
 57% 39 - 52%
 45 - 57%
Expected dividend yield0% 0% 0% 0%

During the three months ended September 30, 2017 and 2018, we withheld $1.9 million and $1.9 million in contributions from employees and recognized $1.0 million and $0.9 million of stock-based compensation expense related to the ESPP, respectively. During the nine months ended September 30, 2017 and 2018, we withheld $8.0 million and $5.5 million in contributions from employees and recognized $2.9 million and $2.5 million of stock-based compensation expense related to the ESPP, respectively. In the three months ended September 30, 2017 and 2018, 739,922 and 855,415 shares of common stock were issued under the ESPP. In the nine months ended September 30, 2017 and 2018, 1,287,687 and 1,651,405 shares of common stock were issued under the ESPP.
Stock-based Compensation Expense
Stock-based compensation expense related to all employee and non-employee stock-based awards was as follows:
 Three months ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2018 2017 2018
 (in thousands) (in thousands)
Stock-based compensation expense 
  
    
Cost of revenue—Other$803
 $742
 $2,432
 $2,284
Cost of revenue—Ticketing service6
 
 69
 
Product development8,428
 8,884
 25,765
 23,329
Sales and marketing14,059
 11,300
 42,657
 34,209
General and administrative6,805
 7,912
 27,404
 22,980
Total stock-based compensation expense$30,101
 $28,838
 $98,327
 $82,802


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Pandora Media, Inc. 
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


multiplier is decreased by three percentage points. The performance multiplier is capped at 100% for the One-Year and Two-Year Performance Periods. However, the full award is eligible for a payout up to 200% of target, less any shares earned in prior periods, in the Three-Year Performance Period. Specifically, for each percentage point that the Pandora TSR exceeds the Russell 2000 Index TSR for the Three-Year Performance Period, the performance multiplier is increased by 2%. As such, the ability to exceed the target number of shares is determined exclusively with respect to Pandora's three-year TSR during the term of the award.

We have determined the grant-date fair value of the MSUs using a Monte Carlo simulation performed by a third-party valuation firm. We recognize stock-based compensation for the MSUs over the requisite service period, which is approximately three years, using the accelerated attribution method.

There were no MSUs granted in the three and nine months ended September 30, 2016 or 2017. During the three months ended September 30, 2016 and 2017, we recorded approximately $0.2 million and $0.1 million in stock-based compensation expense from MSUs. During the nine months ended September 30, 2016 and 2017, we recorded stock-based compensation expense from MSUs of approximately $0.6 million and $0.3 million.

In February 2016 and January 2017, the compensation committee of the board of directors certified the results of the One-Year Performance Period and Two-Year Performance Period of the 2015 MSU grant, which concluded December 31, 2015 and 2016. During the One-Year Performance Period, our relative TSR declined 26 percentage points relative to the Russell 2000 Index TSR for the period, which resulted in the vesting of the One-Year Performance Period at 22% of the one-third vesting opportunity for the period. During the Two-Year Performance Period, our relative TSR declined 48 percentage points relative to the Russell 2000 Index TSR for the period, which resulted in vesting of the Two-Year Performance Period at 0% of the one-third vesting opportunity for the period.

PSUs

In April and October 2016, the compensation committee of the board of directors granted 2016 Performance Awards consisting of stock-settled performance-based RSUs to certain key executives under our 2011 Plan.

PSUs granted in April and October 2016 have a vesting period that includes a four-year service period, during which one fourth of the awards will vest after one year and the remainder will vest quarterly thereafter. The PSUs are earned when our trailing average ninety-day stock price is equal to or greater than $20.00. If the trailing average ninety-day stock price does not equal or exceed $20.00 on the applicable vesting date, then the portion of the award that was scheduled to vest on such vesting date shall not vest but shall vest on the next vesting date on which the trailing average ninety-day stock price equals or exceeds $20.00. Any portion of the award that remains unvested as of the final vesting date shall be canceled and forfeited.

We have determined the grant-date fair value of the PSUs granted in April and October 2016 using a Monte Carlo simulation performed by a third-party valuation firm. We recognize stock-based compensation for the PSUs over the requisite service period, which is approximately four years, using the accelerated attribution method.

During the nine months ended September 30, 2016 we granted 1,725,000 PSUs at a total grant-date fair value of $8.7 million. There were no PSUs granted in the three and nine months ended September 30, 2017. During the three months ended September 30, 2016 and 2017, we recorded stock-based compensation expense from PSUs of approximately $1.3 million and $0.3 million. During the nine months ended September 30, 2016 and 2017, we recorded stock-based compensation expense from PSUs of approximately $2.4 million and $1.7 million.

Stock-based Compensation Expense
Stock-based compensation expense related to all employee and non-employee stock-based awards was as follows:

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Pandora Media, Inc.
Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


 Three months ended 
 September 30,
 Nine months ended September 30,
 2016 2017 2016 2017
 (in thousands) (in thousands)
Stock-based compensation expense 
  
    
Cost of revenue—Other$1,538
 $803
 $4,559
 $2,432
Cost of revenue—Ticketing service27
 6
 154
 69
Product development7,347
 8,428
 23,091
 25,765
Sales and marketing14,932
 14,059
 43,673
 42,657
General and administrative8,910
 6,805
 32,364
 27,404
Total stock-based compensation expense$32,754
 $30,101
 $103,841
 $98,327


In the nine months ended September 30, 2016 and 2017, we recorded stock-based compensation expense of $6.8 million and $5.4 million related to accelerated awards in connection with executive terminations. The majority of these amounts are included in the general and administrative line item of our condensed consolidated statements of operations.

12.14.                      Net Loss Per Common Share

Basic net loss per common share is computed by dividing net loss available to common stockholders by the weighted-average number of shares of common stock outstanding during the period.
 
Diluted net loss per common share is computed by giving effect to all potential shares of common stock, including stock options, restricted stock units, market stock units, performance-based RSUs, potential ESPP shares and instruments convertible into common stock, to the extent dilutive. Basic and diluted net loss per common share were the same forFor the three and nine months ended September 30, 20162017 and 2017,2018, basic net loss per common share was the same as diluted net loss per common share, as the inclusion of all potential common shares outstanding would have been anti-dilutive.
 
The following table sets forth the computation of historical basic and diluted net loss per common share:
 
Three months ended September 30, Nine months ended September 30,Three months ended September 30, Nine months ended September 30,
2016 2017 2016 20172017 2018 2017 2018
(in thousands except per share amounts) (in thousands except per share amounts)(in thousands except per share amounts)
Numerator              
Net loss$(61,534) $(66,243) $(252,969) $(473,646)$(66,243) $(63,666) $(473,646) $(287,353)
Less: Stock dividend payable and transaction costs
 18,319
 
 32,847
18,319
 7,585
 32,847
 22,421
Net loss available to common stockholders(61,534) (84,562) (252,969) (506,493)(84,562) (71,251) (506,493) (309,774)
Denominator              
Weighted-average basic and diluted common shares232,139
 245,810
 229,524
 241,579
245,810
 268,058
 241,579
 260,327
Net loss per common share, basic and diluted$(0.27) $(0.34) $(1.10) $(2.10)$(0.34) $(0.27) $(2.10) $(1.19)

 
The following potential common shares outstanding were excluded from the computation of diluted net loss per common share because including them would have been anti-dilutive:
 
 As of September 30,
 2017 2018
 (in thousands)
Shares issuable upon conversion of preferred stock46,057
 48,883
Restricted stock units20,990
 25,614
Shares issuable upon conversion of 2023 Notes
 20,154
Options to purchase common stock6,206
 6,368
Performance awards*1,486
 875
Shares issuable pursuant to the ESPP859
 848
Total common stock equivalents75,598
 102,742
*Includes potential common shares outstanding for Market Stock Units and Performance Stock Units

On December 9, 2015, we completed an offering of our 1.75% convertible senior notes due 2020. As we have the intention to settle the 2020 Notes either partially or wholly in cash, under the treasury stock method, the 2020 Notes will generally have a dilutive impact on earnings per share if we are in a net income position for the period and if our average stock price for the period exceeds approximately $16.42 per share of our common stock, the conversion price of the 2020 Notes. For the period from the issuance of the offering of the 2020 Notes through September 30, 2018, the conversion feature of the 2020 Notes was anti-dilutive, as we were in a net loss position for all periods and our average stock price was less than the conversion price.


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Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


 As of September 30,
 2016 2017
 (in thousands)
Options to purchase common stock9,665
 6,206
Restricted stock units23,554
 20,990
Performance awards*2,315
 1,486
Shares issuable pursuant to the ESPP589
 859
Total common stock equivalents36,123
 29,541
*Includes potential common shares outstanding for MSUs and PSUs

On June 9, 2017, we entered into an agreement with Sirius XM to sell 480,000 shares of Series A, of which 307,500 shares and 480,000 shares were issued in the three and nine months ended September 30, 2017. Under the treasury stock method, the Series A will generally have a dilutive impact on earnings per share if our average stock price for the period exceeds approximately $10.50 per share of our common stock, the conversion price of the Series A. For the period from the issuance of the offering through September 30, 2017, the conversion feature of the Series A was anti-dilutive, as our average stock price was less than the conversion price.

On December 9, 2015, we completed an offering of our 1.75% convertible senior notes due 2020. Under the treasury stock method, the Notes will generally have a dilutive impact on earnings per share if our average stock price for the period exceeds approximately $16.42 per share of our common stock, the conversion price of the Notes. For the period from the issuance of the offering of the Notes through September 30, 2017, the conversion feature of the Notes was anti-dilutive, as our average stock price was less than the conversion price.

In connection with the pricing of the 2020 Notes, we entered into capped call transactionsCapped Call Transactions which increase the effective conversion price of the 2020 Notes, and are designed to reduce potential dilution upon conversion of the 2020 Notes. Since the beneficial impact of the capped call is anti-dilutive, it is excluded from the calculation of earnings per share. Refer to Note 911 "Debt Instruments" in the Notes to Condensed Consolidated Financial Statements for further details regarding our 2020 Notes.


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Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


13.15.                      Restructuring Charges

Reductions in Force

On January 31, 2018, we announced efforts to prioritize our strategic growth initiatives and optimize overall business performance, including a reduction in force plan ("2018 Reduction in Force") affecting approximately 5% of our employee base. Our Board of Directors approved the plan on January 11, 2018 and affected employees were informed of the plan on January 31, 2018. In the nine months ended September 30, 2018, we incurred costs and cash expenditures for the 2018 Reduction in Force totaling $7.6 million, substantially all of which are related to employee severance and benefits costs. These costs are included in the product development, sales and marketing and general and administrative line items of our Condensed Consolidated Statements of Operations. The 2018 Reduction in Force was completed and all amounts were paid in the nine months ended September 30, 2018.

On January 12, 2017, we announced a reduction in force plan ("2017 Reduction in Force") affecting approximately 7% of our U.S. employee base, excluding Ticketfly. In the nine months ended September 30, 2017, we incurred approximately $6.0 million of cash expenditures for the 2017 Reduction in Force, substantially all of which were related to employee severance and benefits costs. In the nine months ended September 30, 2017, total reduction in force expenses were $5.6 million, which was lower than cash reduction in force costs due to a credit related to non-cash stock-based compensation expense reversals for unvested equity awards. These costs are included in the cost of revenue—other, product development, sales and marketing and general and administrative line items of our Condensed Consolidated Statements of Operations. The reduction2017 Reduction in force planForce was completed and all amounts were paid in 2017.

16.Income Taxes

Tax Cut and Jobs Act (the "Act")

On December 22, 2017, the Act was signed into law, which enacted significant changes to U.S. tax and related laws. Some of the provisions of the new tax law affecting corporations include, but are not limited to a reduction of the federal corporate income tax rate from 35% to 21%, limiting the interest expense deduction, expensing of cost of acquired qualified property and allowing federal net operating losses generated in taxable years ending after December 31, 2017 to be carried forward indefinitely.

In accordance with ASU 2018-05 and Staff Accounting Bulletin No. 118 ("SAB 118"), we recognized the provisional tax impacts related to the revaluation of net deferred tax assets and the impact of the changes to the limitation on the deductibility of executive compensation, offset with a valuation allowance, during the year ended December 31, 2017. As of September 30, 2018, we have not made any additional measurement period adjustments related to these items. Such adjustments may be necessary in future periods due to, among other things, additional analysis and changes in interpretations and assumptions as applicable and additional regulatory guidance that may be issued. We are continuing to gather information to assess the application of the Act.

Acquisition of AdsWizz

As a result of the acquisition of AdsWizz, deferred tax liabilities were established for the book-tax basis difference primarily related to acquired intangible assets. The net deferred tax liabilities provided an additional source of income to support the realizability of pre-existing deferred tax assets. As a result, during the nine months ended September 30, 2017.2018, we released $7.2 million of our valuation allowance and recorded an income tax benefit. Refer to Note 7 "Business Combination" in the Notes to the Condensed Consolidated Financial Statements for further details on the acquisition of AdsWizz.

Australia and New Zealand Exit Costs
17.Sirius XM Holdings Inc. Merger Agreement

On June 27, 2017,September 23, 2018, we entered in to an Agreement and Plan of Merger and Reorganization (the "Merger Agreement") with Sirius XM Holdings Inc. ("Sirius XM"), a Delaware corporation, and White Oaks Acquisition Corp., a Delaware corporation and a wholly owned subsidiary of Sirius XM. Subject to the terms and conditions set forth in the Merger Agreement, the Company will be acquired by and become a wholly owned subsidiary of Sirius XM (the "Merger"). On the date the Merger is effected, (i) all of our common stock issued and outstanding immediately prior to the effective date of the Merger will be converted into the right to receive validly issued, fully paid and non-assessable shares of Sirius XM common stock at an exchange ratio of 1.44 and (ii) all of our Redeemable Convertible Preferred Stock will be canceled without consideration.


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Notes to Condensed Consolidated Financial Statements - Continued
(unaudited)


Pursuant to the Merger Agreement, on October 24, 2018, the "go-shop" period expired. On October 24, 2018, we announced and informed Sirius XM that we had actively solicited alternative acquisition proposals during the "go-shop" period from potential acquirers. During such time, none of these parties executed a planconfidentiality agreement or otherwise expressed an interest in pursuing a transaction and no other party proposed an alternative transaction. We are now subject to discontinue business activities in Australia and New Zealand. customary "no-shop" provisions that limit our ability to solicit alternative acquisition proposals, subject to customary provisions.

The related restructuring charges in the three and nine months ended September 30, 2017 primarily relate to a reduction of headcount of approximately 50 employees, which resulted in employee severance and benefits costs offset by a credit related to non-cash stock-based compensation expense reversals for unvested equity awards. The dissolutionconsummation of the AustraliaMerger is subject to certain conditions, including approval by the stockholders of both Sirius XM and New Zealand business operations was substantially completed in the three months ended September 30, 2017. These restructuring charges did not haveCompany, the satisfaction of certain regulatory approvals and other customary closing conditions. If we terminate the Merger Agreement under certain circumstances, we may be required to pay Sirius XM a material impact on our financial statements.termination fee of $105.0 million.


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations ("MD&A")
 
You should read the following discussion of our financial condition and results of operations in conjunction with the condensed consolidated financial statements and the notes thereto included elsewhere in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 20162017 filed with the Securities and Exchange Commission pursuant to the Securities Exchange Act of 1934, as amended (the "Exchange Act").
 
This Quarterly Report on Form 10-Q contains "forward-looking statements" that involve substantial risks and uncertainties. The statements contained in this Quarterly Report on Form 10-Q that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act") and Section 21E of the Exchange Act, including, but not limited to, statements regarding our expectations, beliefs, intentions, strategies, future operations, future financial position, future revenue, projected expenses, plans and objectives of management, and economic, competitive and technological trends.trends and consummation of the proposed merger with Sirius XM Holdings Inc. ("Sirius XM"). In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "predict," "potential," "continue," "objective," or the negative of these terms, and similar expressions intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These forward-looking statements reflect our current views about future events and involve known risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievement to be materially different from those expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below, and those discussed in the section titled "Risk Factors" included in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 2016.2017, the possibility that the closing of the proposed merger with Sirius XM may be delayed or may fail to occur, and risks related to the disruption of the proposed merger and the effect of the announcement of the proposed merger on our ability to attract and retain key personnel and maintain relationships with our customers, vendors and other third parties.. Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements. We qualify all of our forward-looking statements by these cautionary statements. These and other factors could cause our results to differ materially from those expressed in this Quarterly Report on Form 10-Q.
 
As used herein, "Pandora," the "Company," "we," "our," and similar terms refer to Pandora Media, Inc., unless the context indicates otherwise.
 
"Pandora" and other trademarks of ours appearing in this report are our property. This report may contain additional trade names and trademarks of other companies. We do not intend our use or display of other companies’ trade names or trademarks to imply an endorsement or sponsorship of us by such companies, or any relationship with any of these companies.

Overview
 
Pandora—InternetStreaming Radio and On-Demand Music Services

Pandora is the world’sworld's most powerful music discovery platform, offering a personalized experience for each of our listeners wherever and whenever they want to listen to music—whether through earbuds,mobile devices, car speakers or home audio/video equipment. Our visionconnected devices in the home. Unlike traditional radio that broadcasts the same content at the same time to all of their listeners, we enable our listeners to create personalized stations and playlists, as well as search and play songs and albums on-demand. The Music Genome Project and our content programming algorithms power our ability to predict listener music preferences, play music content suited to the tastes of each individual listener and introduce listeners to the music we think they will love. The Music Genome Project is a database of over 1.5 million uniquely analyzed songs from over 250 thousand artists, spanning over 670 genres and sub-genres, which our team of trained musicologists has developed one song at a time by evaluating and cataloging each song’s particular attributes. The Music Genome Project database is a subset of our full catalog available to be

played. Over time, our service has evolved by using data science to develop playlisting algorithms that further tailor the definitive source of music discoverylistener experience based on individual listener and enjoyment forbroader audience reactions to the recordings we pick. With billions of data points collected from our listeners, we are able to use listeners' feedback to fuel our ability to choose exactly the right song for our users. Founded by musicians, Pandora also empowers artists with valuable data and tools to help grow their audience and connect with their fans.

Pandora is available as an ad-supported service, a radio subscription service called Pandora Plus and an on-demand subscription service called Pandora Premium. The majority of our listener hours occur on mobile devices, with the majority of our revenue generated from advertising on our ad-supported radio service on these devices. WeWith billions of data points that help us understand our users' preferences, we offer both local and national advertisers the opportunity to deliver targeted messages to our listeners using a combination of audio, display and video advertisements. We also generate increasing revenue from subscriptions to Pandora Plus and Pandora Premium. Founded by musicians, Pandora also empowers artists with valuable data and tools to help grow their careers and connect with their fans.our subscription offerings.
 
AtFor the heartthree months ended September 30, 2018, we streamed 4.81 billion hours of content, and as of September 30, 2018, we had 68.8 million active users during the trailing 30-day period and 6.76 million paid subscribers. Since we launched the Pandora service in 2005 our listeners have created over 13 billion stations.

Ad-Supported Radio Service

Our ad-supported service allows listeners to access our music and podcast catalogs and personalized playlist generating system for free across all of our delivery platforms. This service is our set of proprietary personalization technologies, includingvalued by lean-back listeners, as it uses the Music Genome Project and our playlist generating algorithms. The Music Genome Project is a database of over 1,500,000 uniquely analyzed songs from over 200,000 artists, spanning over 660 genres and sub-genres, which our team of trained musicologists has developed one song at a time by evaluating and cataloging each song’s particular attributes. The Music Genome Project database is a subset of our full catalog available to be played. When a listener enters a single song, artist, comedian or genre to start a station, the Pandora service instantly generatesgenerate a station that plays music or comedy we think that listener will enjoy. Over time, our service has evolved by using data science to further tailor the listener experience based on listener reactions to the recordingscontent we pick. Listeners also have the ability to add variety to and rename stations, which further allows for the personalization of our service. We have integrated this technology intorecently began offering listeners on our ad-supported service the option to gain temporary access to on-demand listening experience, which includes some features of our Pandora Premium givingservice, in exchange for engaging with an ad, which allows advertisers to more deeply engage with a user and create a positive brand experience. We call this experience Premium Access.

Subscription Radio Service—Pandora Plus

Pandora Plus is a paid, ad-free subscription version of the Pandora radio service that also includes replays, additional skipping of songs, offline listening, higher quality audio on supported devices and longer timeout-free listening. This service is valued by listeners who want the ability to have limited interactive features such as skips and replays. Similar to the ad-supported service, the more the listener interacts with the platform, the more we tailor the songs we recommend to the listener.

On-Demand Subscription Service—Pandora Premium

Our on-demand subscription service, Pandora Premium, launched in the United States in April 2017. Pandora Premium is an on-demand version of the Pandora service that offers a unique, on-demand experience, providing users with the ability to search, play and play any trackcollect songs and albums, build playlists on their own or album as well as offering uniquewith the tap of a button, listen to curated playlists and share playlists on social networks. Unique to Pandora, a listener can create partial playlists and have Pandora complete the playlist based on the user's listening activity using the Music Genome Project. The features tailored to each listener's distinct preferences.

For the three months ended September 30, 2017, we streamed 5.15 billion hours of radio, and as of September 30, 2017, we had 73.7 million active users during the prior 30-day period and 5.19 million paid subscribers. Since we launched the Pandora servicePlus are also included in 2005 our listeners have created over 12 billion stations.
We currently provide the Pandora service through three models:Premium.
Ad-Supported Service. Our ad-supported Pandora service allows listeners to access our music and comedy catalogs and personalized playlist generating system for free across all of our delivery platforms. Listeners can obtain more features, such as skips and the ability to replay tracks, by watching an advertisement.

Subscription Service—Pandora Plus. Pandora Plus is a paid, ad-free subscription version of the Pandora service that includes replays, additional skipping, offline listening, higher quality audio on supported devices and longer timeout-free listening.

Subscription Service—Pandora Premium. Our on-demand subscription service, Pandora Premium, launched to select listeners on March 15, 2017, with general availability in the United States on April 18, 2017. Pandora Premium is a paid, ad-free version of the Pandora service that offers a unique, on-demand experience, providing users with the ability to search, play and collect songs and albums, build playlists on their own or with the tap of a button and automatically generates playlists based on the user’s listening activity. The features of Pandora Plus are also included in Pandora Premium.

A key element of our strategy is to make the Pandora service available everywherein any environment that there ishas internet connectivity. To this end, we make the Pandora service available through a variety of distribution channels. In addition to streaming our service to computers, we have developed Pandora mobile device applications ("apps") for smartphones and mobile operating systems, such as the iPhone and Android and for tablets, including the iPad and Android tablets. We distribute those mobile apps free to listeners via app stores. We have also integrated with thousands of consumer electronic and voice-based devices.

We expect to continue to make enhancements to Pandora Plus and Pandora Premium, which will require engineering effort, as well as other resources. In addition, in connection with the launch and continued operation of these services we have entered into direct license agreements with major and independent record labels, some of which include substantial minimum guarantee payments. In order for Pandora Plus and Pandora Premium to be successful, we will need to attract subscribers to these new service offerings. The market for subscription-based music services, including on-demand services, is intensely competitive, and our ability to realize a return on our investments in these service offerings will depend on our ability to leverage the existing audience of our ad-supported service, our brand awareness and our ability to deliver differentiated subscription services with features and functionality that listeners find attractive. Refer to our discussion of these matters in Item 1A—"Risk Factors". in our Annual Report on Form 10-K for the year ended December 31, 2017.

Recent Events

Ticketing ServiceSirius XM Merger Agreement

We completed the saleOn September 23, 2018, we entered in to an Agreement and Plan of Ticketfly on September 1, 2017. PriorMerger and Reorganization (the "Merger Agreement") with Sirius XM, a Delaware corporation, and White Oaks Acquisition Corp., a Delaware corporation and a wholly owned subsidiary of Sirius XM. Subject to the terms and conditions set forth in the Merger Agreement, the Company will be acquired by and become a wholly owned subsidiary of Sirius XM (the "Merger"). On the date the Merger is effected, (i) all of our common stock issued and outstanding immediately prior to the effective date of disposition, we operatedthe Merger will be converted into the right to receive validly issued, fully paid and non-assessable shares of Sirius XM common stock at an exchange ratio of 1.44 and (ii) all of our ticketing service through our former subsidiary Ticketfly, a leading live events technology company that provides ticketing and marketing software and services for clients, which are venues and event promoters, across North America. Ticketfly's ticketing, digital marketing and analytics software helps promoters book talent, sell tickets and drive in-venue revenue, while Ticketfly's consumer tools help fans find and purchase tickets to events. Tickets are primarily sold through the Ticketfly platform but are also sold through other channels such as box offices.Redeemable Convertible Preferred Stock will be canceled without consideration.

Ticketfly's platform provides ticketingPursuant to the Merger Agreement, on October 24, 2018, the "go-shop" period expired. On October 24, 2018, we announced and marketing services for venuesinformed Sirius XM that we had actively solicited alternative acquisition proposals during the "go-shop" period from potential acquirers. During such time, none of these parties executed a confidentiality agreement or otherwise expressed an interest in pursuing a transaction and event promoters across North America and makes it easy for fansno other party proposed an alternative transaction. We are now subject to find and purchase ticketscustomary "no-shop" provisions that limit our ability to events, and also gives artists a meanssolicit alternative acquisition proposals, subject to more effectively promote their events. We also connect our listeners to events through promotions on our internet radio service.customary provisions.

The consummation of the Merger is subject to certain conditions, including approval by the stockholders of both Sirius XM and the Company, the satisfaction of certain regulatory approvals and other customary closing conditions. If we terminate the Merger Agreement under certain circumstances, we may be required to pay Sirius XM a termination fee of $105.0 million.

Convertible Debt Exchange

On May 24, 2018 we exchanged $192.9 million in aggregate principal of the Convertible Senior Notes due 2020 (the "2020 Notes") for new Convertible Senior Notes due 2023 (the "2023 Notes") (collectively the "Notes"). Pursuant to the exchange, the note holders received $192.9 million in aggregate principal of the new 1.75% 2023 Notes. The exchange qualified as an extinguishment of the original notes. The extinguishment resulted in the derecognition of the carrying value of the debt, including the debt discount. We recognized a loss on exchange of $14.6 million based on the difference between the carrying value of the exchanged notes and the portion of the consideration allocated to the fair value of the new notes. The loss is included in the general and administrative line item of our Condensed Consolidated Statements of Operations. The carrying value of the existing 2020 notes as of September 30, 2018 is $127.6 million and will continue to accrete to par using the same effective interest rate when the transaction was executed. Refer to Note 6 "Dispositions"11 "Debt Instruments" in the Notes to the Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.convertible note exchange.

Recent EventsAcquisition of AdsWizz Inc. ("AdsWizz")

Convertible Redeemable Preferred Stock

In June 2017,On May 25, 2018, we entered into an agreement with Sirius XM Radio,completed the acquisition of AdsWizz Inc. ("Sirius XM"AdsWizz"), a leading digital audio ad technology company with a comprehensive digital audio software suite of solutions that connects audio publishers to sell 480,000the advertising community, for an aggregate purchase price of $146.6 million in a combination of cash and common stock. Cash paid was $73.7 million and 9,588,312 shares of Series A redeemable convertible preferredthe Company's common stock ("Series A") for $1,000 per share, with gross proceedswere issued. The purchase price includes a contingent consideration of $480.0 million. The Series A

shares$5.0 million, measured at its fair value, which is dependent on achievement of certain business milestones. In addition to the purchase price, unvested options of AdsWizz were issuedconverted into unvested options to acquire our common stock. We recognized goodwill of $107.7 million, which is primarily attributable to expected synergies from future growth and strategic advances in two rounds: an initial closing of 172,500 shares for $172.5 million that occurred on June 9, 2017 upon signing the agreement with Sirius XM, and an additional closing of 307,500 shares for $307.5 million that occurred on September 22, 2017 upon the receipt of antitrust clearance and the completion of other customary closing conditions.digital audio ad technology industry. Refer to Note 10 "Redeemable Convertible Preferred Stock"7 "Business Combinations" in the Notes to the Condensed Consolidated Financial Statements for further details on the redeemable convertible preferred stock sale.acquisition of AdsWizz.

Ticketfly DispositionCancellation of Convertible Subordinated Promissory Note Receivable ("Convertible Promissory Note")

On September 1, 2017,March 30, 2018, we completed the sale of Ticketfly,amended our ticketing service segment, toMembership Interest Purchase Agreement ("MIPA") with Eventbrite, Inc. ("Eventbrite") for an aggregate unadjusted purchase pricewhich resulted in the cancellation of $200.0 million. The aggregate unadjusted purchase price consists of $150.0 million in cash and a $50.0 millionour Convertible Promissory Note which were paid and issued at the closingfor a cancellation fee of $34.7 million. Upon completion of the transaction. Thecancellation of the Convertible Promissory Note, was recorded at its fair value at the date of sale, which resulted in a discount of $13.8 million. The aggregate purchase price was further reduced by $4.9 million in costs to sellremaining unpaid principal and $8.6 million in working capital adjustments and certain indemnification provisions, for a net purchase price of $172.7 million.interest balance were forgiven. Refer to Note 8 "Convertible Promissory Note Receivable"9 "Dispositions" in the Notes to the Condensed Consolidated Financial Statements for further details on the cancellation of the Convertible Promissory Note.
In the three months ended June 30, 2017, the assets and liabilities of Ticketfly were classified as held for sale, and we recognized a goodwill impairment charge of $131.7 million. The impairment charge was based on the fair value of the net assets as implied by the estimated purchase price of $184.5 million as of June 30, 2017. In the three months ended September 30, 2017, we recognized a loss on sale of $9.4 million in the general and administrative line item on our Condensed Consolidated Statements of Operations, which was based on an adjusted net purchase price of $172.7 million as of September 1, 2017. Refer to Note 6 "Dispositions" in the Notes to Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.
KXMZ Disposition

On August 31, 2017, we completed the sale of KXMZ, an FM radio station based in Rapid City, South Dakota. The sale did not result in a material impact to our condensed consolidated financial statements. Refer to Note 6 "Dispositions" in the Notes to Condensed Consolidated Financial Statements for further details on the KXMZ disposition.
Australia and New Zealand

On June 27, 2017, we announced a plan to discontinue business activities in Australia and New Zealand. The related restructuring charges in the nine months ended September 30, 2017 primarily relate to a reduction of headcount of approximately 50 employees, which resulted in employee severance and benefits costs offset by a credit related to non-cash stock-based compensation expense reversals for unvested equity awards. The dissolution of the Australia and New Zealand business operations was substantially completed in the three months ended September 30, 2017. These restructuring charges did not have a material impact on our financial statements.

Factors Affecting our Business Model

Content Acquisition Costs
We
For sound recording rights, we pay content acquisition costs based on the terms of direct license agreements with major and independent music labels and distributors for the significant majority of the sound recordings we stream on our ad-supported service, Pandora Plus and Pandora Premium. Depending on the applicable service, these license agreements generally require us to pay either a per-performance fee based on the number of sound recordings we transmit, a percentage of revenue associated with the service, or a per-subscriber minimum amount, all generally subject to certain discounts.amount. Certain of these license agreements require minimum guarantee payments, some of which are paid in advance.

If we have not entered into a direct license agreement with the copyright owner of a particular sound recording that is streamed on our services, we stream that sound recording pursuant to a statutory license and pay the applicable rates set by the Copyright Royalty Board on("CRB") for the period from January 1, 2016 through December 16, 201531, 2020 (the "Web IV Proceeding""Section 114 Rates"). The 2016 and 2017 rates for non-subscription services, such as our ad-supported service, were set at $0.0017 per play and the rates for subscription services, such as Pandora Plus, were set at $0.0022, adjusted for inflation. Effective January 1, 2018, these rates were adjusted for inflation to $0.0018 per play for the five-year period from 2016 through 2020.non-subscription services and $0.0023 per play for subscription services. Sound recordings streamed under the statutory license and paid at the Web IV ProceedingCRB-set rates can only be played in radio mode on our services. These sound recordings cannot be played on-demand or offline and are not eligible for replay or additional skips.


Content acquisition costs for musical works are negotiated with and paid to performing rights organizations ("PROs") such as the American Society of Composers, Authors and Publishers ("ASCAP"), Broadcast Music, Inc. ("BMI"), SESAC, Inc. ("SESAC") and Global Music Rights and directly to publishing companies. Content acquisition costs for the streaming of musical works on our ad-supported service are calculated such that each copyright holder receives its usage-based and ownership-based share of a royalty pool equal to 20%21.5% of the content acquisition costs paid by us for sound recordings on our ad-supported service. Content acquisition costs for the streaming of musical works on our subscription services are equal to the rates determined in accordance with the statutory license set forth in 17 U.S.C. §115 ("Section 115").

The current rate structure for the statutory license for reproduction rights under Section 115 expiresexpired at the end of 2017. We are currentlyA new rate structure was set in January 2018, covering the period from January 1, 2018 through December 31, 2022, by a three judge CRB panel, and we were one of five commercial music service operators (along with Amazon, Apple, Google and Spotify) participatingthat participated in rate-setting proceedings in which three judges of the CRB will determine the Section 115that determined these rates for calendar years 2018 to 2022 (the "Phonorecords III Proceedings"). The Nashville Songwriters Association International, the National Association of Music Publishers and George Johnson Music Publishing are also participatingparticipated in the Phonorecords III Proceedings. A trial before the CRB concluded in April 2017, and the CRB is expected to renderrendered a decision priorin January 2018 ("the Initial Determination"). If the Initial Determination is adopted and affirmed, the "all-in" rate that streaming services, including Pandora, will pay to music publishers and songwriters for the mechanical rights and performance rights needed in connection with interactive streaming will increase annually between 2018 and 2022: from 11.4% of revenues or 22.0% of label payments in 2018, to 15.1% of revenues or 26.2% of label payments in 2022. Certain per-subscriber minimum royalty floors also apply depending on the type of service. The CRB has issued certain clarifications and modifications to the endInitial Determination at the request of 2017. The rates established by the CRBparticipants in the Phonorecords III Proceedings, though none of these clarifications or modifications change the basic rate structure of the Initial Determination or are expected to have a significant effect on the rates the Company pays under the Initial Determination. Once the final CRB decision is published in the Federal Register, it may be higher, lower orappealed for review by the same as the rates currently in effect.DC Circuit Court of Appeals.

The Phonorecords III Proceedings are important to us because our direct licenses with music publishers referenceuse the Section 115 rates. As a result, any increaseincreases in the Section 115 rates would increase our content acquisition costs for our subscription services, which, if such increase were substantial, could materially harm our financial condition and hinder our ability to provide interactive features in our services, or cause one or more of our subscription services to not be economically viable.
Ad-Supported Service
Our ad-supported service is monetized through the sale of display, audio and video advertisements to national, regional and local advertisers. We compete with digital advertising networks such as Google and Facebook, other digital media companies and local broadcast radio stations in our advertising business.
Our total number of listener hours is a key driver for both advertising revenue generation opportunities and content acquisition costs, which are the largest component of our ad-related expenses.
Advertising Revenue. Listener hours define the number of opportunities we have to sell advertisements, which we refer to as inventory.advertisements. Our ability to attract advertisers depends in large part on our ability to offer sufficient inventory within desired demographics.
 
Cost of Revenue—Content Acquisition Costs—Ad-Supported Service. We pay content acquisition costs to the copyright owners and performers, or their agents, of each sound recording that we stream, as well as to the publishers and songwriters, or their agents, for the musical works embodied in each of those sound recordings, subject to certain exclusions. The majority of the content acquisition costs related to our ad-supported service are driven by direct license agreements with major and independent labels and distributors, as discussed above in "Factors Affecting Our Business Model—Content Acquisition Costs". Certain of these license agreements include minimum guarantee payments, some of which are paid in advance.

publishers and songwriters, or their agents, for the musical works embodied in each of those sound recordings, subject to certain exclusions. The majority of the content acquisition costs related to our ad-supported service are driven by direct license agreements with major and independent labels and distributors, as discussed above in "Factors Affecting Our Business Model—Content Acquisition Costs". Certain of these license agreements include minimum guarantee payments, some of which are paid in advance.

As a result of the structure of our license agreements, our ability to achieve and sustain profitability and operating leverage on our ad-supported service depends on our ability to increase our advertising revenue per thousand listener hours ("ad RPM") of streaming through increased advertising revenue across all of our delivery platforms.
Subscription Services
We monetize our subscription services through subscription payments made by users of the services. We drive subscriber growth by providing the world's most powerful music discovery platform, offering a personalized experience for each of our listeners and investing in marketing and free-trials to promote our service.
Our total number of paid subscriptions is a key driver for both subscription revenue and content acquisition costs related to our subscription services, which is the largest component of our subscription-related expenses. In order to drive greater subscription revenue, we must increase the number of new subscribers to our subscription services and minimize the number of current subscribers who discontinue their subscriptions.
Subscription Revenue. Our subscription revenue depends upon the number of paid subscriptions we are able to sell and the price that our subscribers pay for those subscriptions. Our ability to attract subscribers depends in large part on our ability to offer features and functionality on our subscription services that are valued by consumers within desired demographics, on terms that are attractive to those consumers, and still enable us to maintain adequate gross margins.


Cost of Revenue—Content Acquisition Costs—Subscription ServiceServices. We pay content acquisition costs to the copyright owners, performers, songwriters, or their agents, subject to certain exclusions. The majority of our content acquisition costs related to our subscription serviceservices are generally driven by direct license agreements with major and independent labels and distributors, PROs and publishers, as discussed above in "Factors Affecting Our Business Model—Content Acquisition Costs". Certain of these license agreements include minimum guarantee payments, some of which are paid in advance.

Given the structure of our license agreements for our subscription services, the majority of our content acquisition costs increase as subscription revenue increases and are subject to minimum guarantee payments. As such, our ability to achieve and sustain profitability and operating leverage on our subscription services depends on our ability to increase our revenue through increased paid subscriptions on terms that maintain an adequate gross margin. Refer to our discussion of these matters in Item 1A—"Risk Factors" below.

Key Metrics
In the quarter ended December 31, 2016, we began reporting updated key metrics on a prospective basis as a result of a change in our service offerings. We discontinued our previous key metrics as of October 1, 2016. Certain of our new key metrics are not comparable to prior periods given the lack of history of our new service offerings. As such, these metrics have not been presented for, nor compared against, these periods. Refer to the "Key Metrics" section of Item 7—"Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2016 for a summary of the changes in our key metrics.

The below key metrics do not include amounts related to our ticketing service, unless otherwise specifically stated.

Subscription Services—Total

Paid Subscribers

Paid subscribers are defined as the number of distinct users that have current, paid access to our subscription service as of the beginning or the end of the period. Net new subscribers are defined as the net number of distinct new users that have paid for access to our subscription services in the period. We track paid subscribers because it is a key indicator of the growth of our subscription services.

The below table sets forth the detail of the change in paid subscribers in the nine months ended September 30, 2017, which includes paid subscribers as of December 31, 2016, net new subscribers during the nine months ended September 30, 2017 and paid subscribers as of September 30, 2017.

Key Metrics
Subscribers
(in millions)
Paid subscribers as of December 31, 20164.39
   Net new paid subscribers0.80
Paid subscribers as of September 30, 20175.19

Penetration rate

Penetration rate is defined asThe numbers for our key metrics, which include our listener hours, active users, advertising RPM, advertising licensing costs per thousand listener hours ("ad LPM"), paid subscribers, divided by total trailing 30-day active users. We track penetration rate as it is an indicator of the relative scale of our subscriber base. Our penetration rate as of September 30, 2017 was 7.0%.

Averageaverage monthly revenue per paid subscriber ("ARPU") and average monthly licensing costs per paid subscriber ("LPU")

ARPU is defined as average monthly revenue per paid subscriber are calculated using internal company data. While these numbers are based on our subscription services. LPU is defined as average monthly content acquisition costs per paid subscriber on our subscription services. Wewhat we believe ARPU to be the central top-line indicator for evaluating the resultsreasonable estimates of our monetization efforts on our subscription services. We track LPU because it is a key measureuser base for the applicable period of measurement, there are inherent challenges in measuring usage of our abilityproducts across large online and mobile populations. In addition, we are continually seeking to manage costs forimprove our subscription services. The below table sets forthestimates of our ARPUuser base, and LPU forsuch estimates may change due to improvements or changes in our subscription services for the three and nine months ended September 30, 2017.

  Three months ended September 30, Nine months ended September 30,
  2016 2017 2016 2017
Subscription ARPU N/A $5.58
 N/A $5.05
Subscription LPU N/A $3.87
 N/A $3.33
methodology.

Total Service

Listener hours

We track listener hours because it is a key indicator of the growth of our business and the engagement of our listeners. We include listener hours related to our non-radio content offerings in the definition of listener hours. These offerings include non-music content such as podcasts, as well as custom music content such as Pandora Premieres and artist mixtapes. We calculate listener hours based on the total bytes served for each track that is requested and served from our servers, as measured by our internal analytics systems, whether or not a listener listens to the entire track. For non-music content such as podcasts, episodes are divided into approximately track-length parts, which are treated as tracks under this definition. To the extent that third-party measurements of listener hours are not calculated using a similar server-based approach, the third-party

measurements may differ from our measurements. We have implemented strategic hours control mechanisms, such as time outs, to optimize content acquisition costs for our ad-supported listening, and will continue to use these measures in the future.

The table below sets forth our total listener hours for the three and nine months ended September 30, 20162017 and 2017.2018.

Three months ended 
 September 30,
 Nine months ended September 30,Three months ended 
 September 30,
 Nine months ended 
 September 30,
2016 2017 2016 20172017 2018 2017 2018
Service(in billions) (in billions)(in billions) (in billions)
Advertising4.71
 3.91
 14.53
 12.49
3.91
 3.59
 12.49
 11.30
Subscription0.69
 1.24
 2.04
 3.09
1.24
 1.22
 3.09
 3.56
Total5.40
 5.15
 16.57
 15.58
5.15
 4.81
 15.58
 14.86

Active users
We track the number of active users as an additional indicator of the breadth of audience we are reaching at a given time. We define active users as the number of distinct registered users, including subscribers, that have requested audio from our serversconsumed content within the trailing 30 days to the end of the final calendar month of the period. The number of active users may overstate the number of unique individuals who actively use our service, as one individual may register for, and use multiple accounts. We includeTo become a registered user, a person must sign-up using an email address or phone number, or access our service using a device with a unique identifier, which we use to create an account for our service. Prior to the second quarter of 2018, we defined active users who only request non-radio content offerings inas the definitionnumber of active users.distinct registered users, including subscribers, that have requested audio from our servers during the trailing 30 days to the end of the final calendar month of the period.

The table below sets forth our total active users as of September 30, 20162017 and 20172018.
 As of September 30,
 20162017
 (in millions)
Active users—all services77.9
73.7
 As of September 30,
 2017 2018
 (in millions)
Active usersall services
73.7
 68.8
Advertising-based service

Advertising RPM

We track ad RPM for our non-subscription, ad-supported service because it is a key indicator of our ability to monetize advertising inventory created by our listener hours. We focus on ad RPM across all of our delivery platforms. We believe ad RPM to be the central top-line indicator for evaluating the results of our advertising monetization efforts. Ad RPM is calculated by dividing advertising revenue by the number of thousands of listener hours of our advertising-based service.


Advertising Content Acquisition Costs per Thousand Listener Hours ("ad LPM")LPM

We track ad LPM for our non-subscription, ad-supported service across all delivery platforms. Prior to September 15, 2016, the content acquisition costs included in our ad LPM calculations were relatively fixed, with scheduled annual rate adjustments. Subsequent to September 15, 2016, theThe content acquisition costs included in our ad LPM calculations are based on the rates set by our license agreements with record labels, PROs and music publishers or the Web IV ratesSection 114 Rates if we have not entered into a license agreement with the copyright owner of a particular sound recording.

Period-to-period results should not be regarded as precise nor can they be relied upon as indicative of results for future periods. In addition, as our business matures and in response to technological evolutions, we anticipate that the relevant indicators we monitor for evaluating our business may change.
The table below sets forth our RPM and LPM for our ad-supported service for the three and nine months ended September 30, 20162017 and 2017.2018.


 Three months ended September 30, Nine months ended September 30,
 2016 2017 2016 2017
Advertising RPM$58.10
 $70.27
 $52.26
 $62.08
Advertising LPM$31.60
 $37.01
 $30.90
 $35.36
*The calculation of RPM does not include revenue generated by Ticketfly or Next Big Sound.
 Three months ended September 30, Nine months ended September 30,
 2017 2018 2017 2018
 RPM* LPM RPM* LPM RPM* LPM RPM* LPM
Advertising$70.27
 $37.01
 $77.84
 $37.80
 $62.08
 $35.36
 $67.14
 $36.99
*The calculation of RPM does not include revenue generated by Ticketfly (divested), Next Big Sound or AdsWizz.

Advertising RPM 
For the three and nine months ended September 30, 20172018 compared to 2016,2017, the increase in ad RPM was primarily due to an increase in the average price per ad due to new advertising products resulting in improved monetization of our advertising product.
For the nine months ended September 30, 2017 compared to 2016, the increase in ad RPM was primarilyand partially due to an increasea decrease in the number of ads sold.listener hours.
Advertising LPM
For the three and nine months ended September 30, 20172018 compared to 2016,2017, the increase in ad LPM was primarily due to ratescheduled increases in rates paid to PROs for our publishing royalties and minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers and an increase in comparisonper play rates adjusted for inflation.
Subscription Services—Total

Paid Subscribers

Paid subscribers are defined as the number of distinct users that have current, paid access to our subscription service as of the statutory rates usedend of the period. We track paid subscribers because it is a key indicator of the growth of our subscription services.

The below table sets forth our paid subscribers as of December 31, 2017 and September 30, 2018.

 As of December 31, As of September 30,
 2017 2018
 (in millions)
Paid subscribers5.48
 6.76

ARPU and LPU

ARPU is defined as average monthly revenue per paid subscriber on our subscription services. LPU is defined as average monthly licensing costs per paid subscriber on our subscription services. We believe ARPU to calculatebe the central top-line indicator for evaluating the results of our content acquisitionmonetization efforts on our subscription services. We track LPU because it is a key measure of our ability to manage costs for the majority ofour subscription services. The below table sets forth our ARPU and LPU for our subscription services for the three and nine months ended September 30, 2016.2017 and 2018.

 Three months ended September 30, Nine months ended September 30,
 2017 2018 2017 2018
 ARPU LPU ARPU LPU ARPU LPU ARPU LPU
Subscription Services$5.58
 $3.87
 $6.68
 $4.51
 $5.05
 $3.33
 $6.51
 $4.64

Subscription ARPU

For the three and nine months ended September 30, 2018 compared to 2017, the increase in subscription ARPU is primarily due to an increase in Pandora Premium subscribers. Pandora Premium launched in the second quarter of 2017 at a higher price point than Pandora Plus.
Subscription LPU

For the three months ended September 30, 2018 compared to 2017, the increase in subscription LPU is primarily due to an increase in content acquisition costs associated with Pandora Premium and an increase in accrued content acquisition costs due to higher rates determined by the Section 115 ruling.
For the nine months ended September 30, 2018 compared to 2017, the increase in subscription LPU is primarily due to an increase in content acquisition costs associated with Pandora Premium and minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers and an increase in accrued content acquisition costs due to higher rates determined by the Section 115 ruling.
Basis of Presentation and Results of Operations
 
The following table presents our results of operations for the periods indicated as a percentage of total revenue. The period-to-period comparisons of results are not necessarily indicative of results for future periods.
 
 Three months ended 
 September 30,
 Nine months ended 
 September 30,
 2017 2018 2017 2018
Revenue       
Advertising73 % 70 % 73 % 69 %
Subscription and other22
 30
 20
 31
Ticketing service5
 
 7
 
Total revenue100
 100
 100
 100
Cost of revenue       
Cost of revenue—Content acquisition costs54
 53
 55
 59
Cost of revenue—Other7
 9
 7
 9
Cost of revenue—Ticketing service3
 
 5
 
Total cost of revenue64
 63
 67
 68
Gross profit36
 37
 33
 32
Operating expenses       
Product development10
 10
 11
 11
Sales and marketing28
 30
 35
 33
General and administrative13
 11
 14
 13
Goodwill impairment
 
 12
 
Contract termination (benefit) fees
 
 2
 
Total operating expenses51
 51
 75
 57
Loss from operations(16) (14) (42) (25)
Interest expense(2) (2) (2) (2)
Other income, net
 
 
 1
Total other expense, net(2) (1) (2) (1)
Loss before (provision for) benefit from income taxes(17) (15) (44) (26)
(Provision for) benefit from income taxes
 
 
 1
Net loss(17) (15) (44) (26)
Net loss available to common stockholders(22)% (17)% (47)% (28)%

 Three months ended 
 September 30,
 Nine months ended 
 September 30,
 20162017 20162017
Revenue     
Advertising78 %73 % 77 %73 %
Subscription and other16
22
 17
20
Ticketing service6
5
 7
7
Total revenue100
100
 100
100
Cost of revenue   



Cost of revenue—Content acquisition costs50
54
 53
55
Cost of revenue—Other7
7
 7
7
Cost of revenue—Ticketing service4
3
 5
5
Total cost of revenue61
64
 64
67
Gross profit39
36
 36
33
Operating expenses   



Product development10
10
 10
11
Sales and marketing33
28
 36
35
General and administrative12
13
 13
14
Goodwill impairment

 
12
Contract termination (benefit) fees

 
2
Total operating expenses54
51
 59
75
Loss from operations(16)(16) (24)(42)
Interest expense(2)(2) (2)(2)
Other income, net

 

Total other expense, net(2)(2) (2)(2)
Loss before (provision for) benefit from income taxes(17)(17) (26)(44)
(Provision for) benefit from income taxes

 

Net loss(17)(17) (25)(44)
Net loss available to common stockholders(17)%(22)% (25)%(47)%
(1) Includes stock-based compensation as follows:          
Cost of revenue - Other0.4%0.2% 0.5%0.2%0.2% 0.2% 0.2% 0.2%
Cost of revenue - Ticketing service

 


 
 
 
Product development2.1
2.2
 2.3
2.4
2.2
 2.1
 2.4
 2.1
Sales and marketing4.2
3.7
 4.4
4.0
3.7
 2.7
 4.0
 3.0
General and administrative2.5
1.8
 3.3
2.6
1.8
 1.9
 2.6
 2.0
Note: Amounts may not recalculate due to rounding          

Revenue
Three months ended 
 September 30,
   Nine months ended 
 September 30,
  Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
2016 2017 $ Change 2016 2017 $ Change2017 2018 $ Change 2017 2018 $ Change
(in thousands) (in thousands)(in thousands) (in thousands)
Revenue                      
Advertising$273,716
 $275,741
 $2,025
 $759,150
 $777,253
 $18,103
$275,741
 $291,856
 $16,115
 $777,253
 $777,480
 $227
Subscription and other56,100
 84,414
 28,314
 165,957
 218,192
 52,235
84,414
 125,772
 41,358
 218,192
 344,175
 125,983
Ticketing service22,085
 18,484
 (3,601) 67,121
 76,032
 8,911
18,484
 
 (18,484) 76,032
 
 (76,032)
Total revenue$351,901
 $378,639
 $26,738
 $992,228
 $1,071,477
 $79,249
$378,639
 $417,628
 $38,989
 $1,071,477
 $1,121,655
 $50,178
 
Advertising revenue
 
We generate advertising revenue in contracts with customers primarily from audio, display and video advertising. We generate the majority of our advertising which is typicallyrevenue through the delivery of advertising impressions sold on a cost-per-thousand impressions, or CPM, basis. Advertising campaigns typically range from one to twelve months,cost per thousand basis (“CPM”). We also offer advertising on other bases such as cost per engagement (“CPE”) and advertisers generally paycost per view ("CPV"), under which an advertiser pays us based on the number of delivered impressions or the satisfaction of other criteria, suchtimes a listener engages with an ad. We generally recognize revenues as click-through rates. We also have arrangements withthese deliveries occur. Our contracts for advertising agencies under which these agencies sell advertising inventory on our service directly to advertisers. We report revenue under these arrangements net of amounts due to agencies.revenues are typically less than twelve months in duration. For the three months ended September 30, 20162017 and 20172018 and the nine months ended September 30, 20162017 and 2017,2018, advertising revenue accounted for 78% 73%, 70%, 73%, 77% and 73%69% of our total revenue, respectively.revenue. We expect that advertising will comprise a substantial majority of revenue for the foreseeable future.

For the three months ended September 30, 20172018 compared to 2016,2017, advertising revenue increased $2.0$16.1 million or 1%6%, primarily due to our off-platform revenue related to the AdsWizz acquisition and an increase in the average price per ad due to new advertising products resulting in improved monetization. This is offset by a decrease in thead hours resulting in a lower number of ads sold.

For the nine months ended September 30, 20172018 compared to 2016,2017, advertising revenue was relatively flat and increased $18.1$0.2 million or 2%, primarilydespite increases in the average price per ad due to an increasenew advertising products resulting in improved monetization and increases in our off-platform revenue related to the AdsWizz acquisition, which were offset by a decrease in the number of ads sold.sold and the termination of our services in Australia and New Zealand.

Subscription and other revenue
 
Subscription and other revenue is generated primarily through the sale of monthly or annualannually paid subscriptions to Pandora Plus and Pandora Premium. Pandora Plus is a paid, ad-free version ofThe enforceable rights in monthly subscription contracts are the Pandoramonthly service that includes replays, additional skipping, offline listening, higher quality audio on supported devices and longer timeout-free listening. Pandora Premium is a paid, ad-free version ofperiod, whereas the Pandora service that also offers a unique, on-demand experience, providing users with the ability to search, play and collect songs and albums, build playlists on their own or with the tap of a button and automatically generates playlists based on their listening activity. Subscriptionannual subscriptions are cancelable at any time. For monthly subscriptions where there are no cancellation provisions, we recognize revenue is recognized on a straight-line basis over the monthly service term. Because of the cancellation clauses for the annual subscriptions, the duration of the subscription period. For the three months ended September 30, 2016these contracts is daily, and 2017 and the nine months ended September 30, 2016 and 2017, subscription and other revenue accounted for 16%, 22%, 17% and 20% of our total revenue, respectively.

these contracts is recognized on a daily ratable basis. Historically, cancellation rates have been immaterial. For the three months ended September 30, 2017 and 2018 and the nine months ended September 30, 2017 and 2018, subscription and other revenue accounted for 22%, 30%, 20% and 31% of our total revenue.

For the three and nine months ended September 30, 2018 compared to 2016,2017, subscription and other revenue increased $28.3$41.4 million or 50%49% and $126.0 million or 58%, respectively, primarily due to an approximate 30% increase in the number of subscribers and an approximate 15% increase in the average price per paid subscriber due to the launchgrowth of Pandora Premium.

For the nine months ended September 30, 2017 compared to 2016, subscription and other revenue increased $52.2 million or 31%, primarily due to an approximate 30% increase in the number of subscribers.


Ticketing service

Ticketing service revenue iswas generated primarily from service and merchant processing fees generated on ticket sales through the Ticketfly platform. On September 1, 2017, we completed the sale of Ticketfly to Eventbrite. Ticketfly sells tickets to fans for events on behalf of clients and charges a fee per ticket which generally increases as the face value of the ticket increases, or a percentage of the total convenience charge and order processing fee for its services at the time the ticket for an event is sold. Ticketing service revenue iswas recorded net of the face value of the ticket at the time of the sale, as Ticketfly generally acts as the agent in these transactions. For the three months ended September 30, 2016 and 2017 and the nine months ended September 30, 2016 and 2017, ticketing service revenue accounted for 6% ,approximately 5%, 7% and 7% of our total revenue, respectively. On September 1, 2017, we completed the sale of Ticketfly to Eventbrite. Ticketingrevenue. There was no ticketing service revenue is included in our Condensed Consolidated Statements of Operations for the period from January 1, 2017 tothree and nine months ended September 1, 2017. Ticketing service revenue does not include revenue subsequent to the disposition of Ticketfly.30, 2018. Refer to Note 69 "Dispositions" in the Notes to the Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.

For the three months ended September 30, 2017 compared to 2016, ticketing service revenue decreased $3.6 million or 16%, primarily due to a decrease in the number of tickets sold, excluding box office sales, as a result of the sale of Ticketfly on September 1, 2017.

For the nine months ended September 30, 2017 compared to 2016, ticketing service revenue increased $8.9 million or 13%, primarily due to an increase in the number of tickets sold, excluding box office sales.

Costs and Expenses

 
Cost of revenue consists of cost of revenue—content acquisition costs, cost of revenue—other and cost of revenue— ticketing. Our operating expenses consist of product development, sales and marketing and general and administrative costs, goodwill impairment and contract termination fees (benefit).costs. Cost of revenue—content acquisition costs are the largest component of our costs and expenses, followed by employee-related costs, which include stock-based compensation expenses.
 
Cost of revenue—Content acquisition costs
 
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Cost of revenue—Content acquisition costs$174,334
 $204,222
 $29,888
 $522,231
 $587,517
 $65,286
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Cost of revenue—Content acquisition costs$204,222
 $222,191
 $17,969
 $587,517
 $666,631
 $79,114
 
Cost of revenue—content acquisition costs primarily consist of licensing fees paid for streaming music or other content to our listeners.

In the year ended December 31, 2016, we We have obtained the rights to stream the majority of sound recordings on our service through statutory licenses,direct license agreements, with the costs for such licenses determined according to the terms of each agreement. If we have not entered into a direct license agreement with the copyright owner of a particular sound recording that is streamed on our services, we stream that sound recording pursuant to a statutory license and pay the applicable per play rates set by the Copyright Royalty Board.CRB. We obtained the rights to the majority of the musical works streamed on our service through direct licensing agreements with PROs or publishers, with the costs for such licenses based on a percentage of the content acquisition costs we paid for sound recordings.

During the three and nine months ended September 30, 2017, theThe majority of our content acquisition costs were calculated using negotiated rates in direct license agreements with record labels, music publishers and PROs. Depending on the applicable service, our sound recording license agreements generally require us to pay either a per-performance fee based on the number of sound recordings we transmit, a percentage of revenue associated with the service, or a per-subscriber minimum amount, all generally subject to certain discounts. amount.

For our ad-supported service, the majority of our content acquisition costs for musical works are based on a percentage of content acquisition costs paid for sound recordings.

For our subscription services, content acquisition costs for musical works are determined in accordance with the statutory license set forth in 17 U.S.C. § 115. Certain of our direct license agreements are also subject to minimum guarantee payments, some of which are paid in advance and amortized over the minimum guarantee period. For certain content acquisition arrangements, we accrue for estimated content acquisition costs based on the available facts and circumstances and adjust these estimates as more information becomes available. For additional information, see above in "Factors Affecting Our Business Model—Content Acquisition Costs".
 
For the three months ended September 30, 20172018 compared to 2016,2017, content acquisition costs increased $29.9$18.0 million or 17%9% and content acquisition costs as a percentage of total revenue increaseddecreased from 50%54% to 54%,53%. The decrease in content acquisition costs as a percentage of total revenue is primarily due to rate increasesimproved monetization related to new advertising products and a decrease in minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers in comparisonand a decrease to the statutory rates used to calculate our content acquisition costs for the majority of the three months ended September 30, 2016.royalty obligations with certain labels.


For the nine months ended September 30, 20172018 compared to 2016,2017, content acquisition costs increased $65.3$79.1 million or 13% and content acquisition costs as a percentage of total revenue increased from 53%55% to 55%,59%. The increase in content acquisition costs as a percentage of revenue is primarily due to rate increases and minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers and, to a lesser degree, an increase in comparison torates determined by the statutory rates used to calculate our content acquisition costs for the majority of the nine months ended September 30, 2016.Section 115 ruling.

Cost of revenue—Other
 
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Cost of revenue—Other$25,896
 $27,287
 $1,391
 $72,197
 $80,259
 $8,062
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Cost of revenue—Other$27,287
 $39,308
 $12,021
 $80,259
 $98,884
 $18,625
 

Cost of revenue—other consists primarily of ad and music serving costs, costs associated with our off-platform revenue, employee-related costs, facilities and equipment costs, other costs of ad sales and amortization expense related to acquired intangible assets and internal-use software. In the nine months ended September 30, 2017 we reallocated headcount from cost of revenue—other to other financial statement line items due to a reorganization of the company as a result of a change in company strategy. Ad and music serving costs consist of content streaming, maintaining our internetstreaming radio and on-demand subscription services and creating and serving advertisements through third-party ad servers. We make payments to third-party ad servers for the period the advertising impressions are delivered or click-through actions occur, and accordingly, we record this as a cost of revenue in the related period. Costs associated with our off-platform revenue consist primarily of costs paid to third party publishers related to revenues generated through the placement of ads on their properties. Employee-related costs include salaries and benefits associated with supporting music and ad-serving functions. Other costs of ad sales include costs related to music events that are included as part of certain of our advertising arrangements.

For the three months ended September 30, 20172018 compared to 2016,2017, cost of revenue—other increased $1.4$12.0 million or 5%44%, primarily due to a $2.0$5.9 million increase in amortization expense of internal-use softwarerelated to costs associated with our off-platform revenue, a $2.4 million increase in spend on audience targeting and a $1.6$2.8 million increase in amortization expense of acquired intangible assets offset by a $2.7 million decrease in employee-related costs driven by a decrease in average headcountand internal-use software related to the reorganization of the company as a result of a change in company strategy and the reduction in force in the first quarter of 2017.launch Premium Access.

For the nine months ended September 30, 20172018 compared to 2016,2017, cost of revenue—other increased $8.1$18.6 million or 11%23%, primarily due to a $4.8an $8.0 million increase in ad and music servingexpense related to costs associated with our off-platform revenue, a $4.5 million increase in amortization expense of internal-use software and a $3.1 million increase in amortization expense of acquired intangible assets, both of which were driven byrelated to the launch of Pandora Premium and Premium Access and a $3.6 million increase in other costs of ad sales. This was offset by an $8.6 million decrease in employee-related costs driven by a decrease in average headcount related to the reorganization of the company as a result of a change in company strategy and the reduction in force in the first quarter of 2017.spend on audience targeting.

Cost of revenue—Ticketing service

 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Cost of revenue—Ticketing service$15,318
 $11,269
 $(4,049) $45,223
 $50,397
 $5,174
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Cost of revenue—Ticketing service$11,269
 $
 $(11,269) $50,397
 $
 $(50,397)

Cost of revenue—ticketing service consistsconsisted primarily of ticketing revenue share costs, hosting costs, credit card fees and other cost of revenue and intangible amortization expense. The majority of these costs arewere related to revenue share costs, which consistconsisted of fees paid to clients for their share of convenience and order processing fees. Intangible amortization expense iswas related to amortization of developed technology acquired in connection with the Ticketfly acquisition. On September 1, 2017, we completed the sale of Ticketfly to Eventbrite. Cost of revenue—ticketing service is included in our Condensed Consolidated Statements of Operations for the period from January 1, 2017 to September 1, 2017. Cost of revenue—ticketing service does not include costs subsequent to the disposition of Ticketfly. Refer to Note 69 "Dispositions" in the Notes to the Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.

For the three months ended September 30, 2017 compared to 2016, cost of revenue—ticketing service decreased $4.0 million or 26%, primarily due to a $1.5 million decrease in revenue share costs driven by a decrease in ticketing service revenue of 16%. The decrease in ticketing service revenue was primarily due to a decrease in the number of tickets sold, excluding box office sales, as a result of the sale of Ticketfly on September 1, 2017.

For the nine months ended September 30, 2017 compared to 2016, cost of revenue—ticketing service increased $5.2 million or 11%, primarily due to a $6.1 million increase in revenue share costs driven by an increase in ticketing service revenue of 13%, offset by a $1.9 million decrease in amortization of acquired intangible assets, as these assets were classified as held for sale and no amortization was recorded for the period from June 2017 through the sale date of September 1, 2017.

Gross margin
 

Three months ended 
 September 30,
   Nine months ended 
 September 30,
  Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
2016 2017 $ Change 2016 2017 $ Change2017 2018 $ Change 2017 2018 $ Change
(in thousands) (in thousands)(in thousands) (in thousands)
Gross profit                      
Total revenue$351,901
 $378,639
 $26,738
 $992,228
 $1,071,477
 $79,249
$378,639
 $417,628
 $38,989
 $1,071,477
 $1,121,655
 $50,178
Total cost of revenue215,548
 242,778
 27,230
 639,651
 718,173
 78,522
242,778
 261,499
 18,721
 718,173
 765,515
 47,342
Gross profit$136,353
 $135,861
 $(492) $352,577
 $353,304
 $727
$135,861
 $156,129
 $20,268
 $353,304
 $356,140
 $2,836
Gross margin39% 36%   36% 33%  36% 37%   33% 32%  
 
For the three months ended September 30, 20172018 compared to 2016,2017, gross margin increased from 36% to 37%. The increase is primarily due to improved monetization associated with our new advertising products.

For the nine months ended September 30, 2018 compared to 2017, gross margin decreased from 39%33% to 36% as the growth32%. The decrease is primarily due to an increase in cost of revenuecontent acquisition costs outpacedassociated with the growth in revenue due to rate increases andof Pandora Premium, minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers and, to a lesser degree, an increase in comparison torates determined by the statutory rates used to calculate our content acquisition costs for the majority of the three months ended September 30, 2016.

For the nine months ended September 30, 2017 compared to 2016, gross margin decreased from 36% to 33% as the growth in cost of revenue—content acquisition costs outpaced the growth in revenue due to rate increases and minimum guarantee accruals related to our direct license agreements with major and independent labels, distributors, PROs and publishers in comparison to the statutory rates used to calculate our content acquisition costs for the majority of the nine months ended September 30, 2016.Section 115 ruling.

Product development
 
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Product development$33,560
 $39,469
 $5,909
 $102,731
 $120,290
 $17,559
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Product development$39,469
 $42,553
 $3,084
 $120,290
 $118,788
 $(1,502)
 
Product development consists primarily of employee-related costs, including salaries, benefits and benefitsseverance related to employees in software engineering, music analysis and product management departments, facilities and equipment costs information technology and amortization expense related to acquired intangible assets. We incur product development expenses primarily for improvements to our website and the Pandora app,platform, development of new services and enhancement of existing services, development of new advertising products and development and enhancement of our personalized playlisting system. We have generally expensed product development as incurred. These amounts are offset by costs that we capitalize to develop software for internal use. Certain website development and internal use software development costs are capitalized when specific criteria are met. In such cases, the capitalized amounts are amortized over the useful life of the related application once the application is placed in service.
 
For the three months ended September 30, 20172018 compared to 2016,2017, product development expenses increased by $5.9$3.1 million or 18%8%, primarily due to a $4.3$3.3 million decreaseincrease in employee expenses due to the AdsWizz acquisition and investment in product, offset by a $1.2 million increase in capitalized personnel costs driven by an increase in costs that were not capitalized, as these related to minor enhancements to and maintenance of Pandora Premium, which was launched in April 2017. The increase was also due to an increase in employee related costs of $2.6 million as a result of an increase in average headcount.increased software development hours.

For the nine months ended September 30, 20172018 compared to 2016,2017, product development expenses increaseddecreased by $17.6$1.5 million or 17%1%, primarily due to a $9.9 million increase in employee-related costs driven by an increase in average headcount and a $7.1$2.9 million decrease in capitalized personnel costs driven by an increase in costs that were not capitalized, as these related to minor enhancements to and maintenance ofexpenses for Pandora Premium prior to launch, which was launched in April 2017.included amortization expense of acquired intangible assets reclassified to cost of revenue—other and other professional fees. This was offset by a $3.3$1.6 million decreaseincrease in amortization of acquired intangible assets.equipment costs for ongoing product development activities.

Sales and marketing
 

 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Sales and marketing$116,091
 $107,588
 $(8,503) $357,113
 $378,581
 $21,468
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Sales and marketing$107,588
 $124,760
 $17,172
 $378,581
 $374,351
 $(4,230)
 
Sales and marketing consists primarily of employee-related costs, including salaries, commissions, benefits and benefitsseverance related to employees in sales, sales support, marketing, advertising and music makers groupindustry relations and artist marketing departments and facilities and equipment costs. In addition, sales and marketing expenses include transaction processing commissions on subscription

purchases through mobile app stores ("subscription commissions"), external sales and marketing expenses such as brand marketing, advertising, customer acquisition, direct response and search engine marketing costs, public relations expenses, costs related to music events, agency platform and media measurement expenses and amortization expense related to acquired intangible assets.
 
For the three months ended September 30, 20172018 compared to 2016,2017, sales and marketing expenses decreased $8.5increased $17.2 million or 7%16%, primarily due to a $5.5$16.1 million decreaseincrease in employee-relateddirect marketing costs driven by a decrease in average headcount, a $4.6 million decrease in external sales and marketing expenses, driven by our advertising campaigns launched in the three months ended September 30, 2016 related to Pandora Plus and a $1.6 million decrease in amortization of acquired intangible assets due to the sale of Ticketfly. This was offset by a $5.1$5.4 million increase in subscription commissions driven by an increase in subscribers as a result of Pandora Premium subscription growth. This was offset by a $4.4 million decrease in employee-related costs driven by a decrease in average headcount primarily related to efficiency initiatives and the launchsale of Pandora Premium.Ticketfly.

For the nine months ended September 30, 20172018 compared to 2016,2017, sales and marketing expenses increased $21.5decreased $4.2 million or 6%1%, primarily due to a $12.3$26.7 million increasedecrease in external salesemployee-related and marketing expenses,facilities costs driven by our brand campaigns for Pandora Premium launchedefficiency initiatives and the sale of Ticketfly and a $5.3 million decrease in the nine months ended September 30, 2017, a $3.9 million increase in facilitiesclient signing bonus and equipment expensesintangible asset amortization related to an increase in expensed software,the sale of Ticketfly. This was offset by a $3.4$21.9 million increase in subscription commissions driven by an increase in subscribers primarily as a result of the launches of Pandora Plus and Pandora Premium subscription growth and a $2.8$2.9 million net increase in employee-related costs, primarily duemarketing expense related to severance costs incurred in connection with the reduction in force in the first quarter of 2017 and the dissolution of the Australia and New Zealand business operations.strategic shift from brand marketing to direct marketing.

General and administrative
 
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
General and administrative$41,909
 $48,171
 $6,262
 $129,193
 $150,650
 $21,457
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
General and administrative$48,171
 $47,273
 $(898) $150,650
 $142,521
 $(8,129)
 
General and administrative consists primarily of employee-related costs, including salaries, benefits and severance expense for finance, accounting, legal, internal information technology and other administrative personnel, and facilities and equipment costs. In addition, general and administrative expenses include legal expenses, professional services costsfees for outside accounting and other services, credit card fees and sales and other tax expense.
 
For the three months ended September 30, 20172018 compared to 2016,2017, general and administrative expenses increased $6.3remained relatively flat, decreasing by $0.9 million or 15%2%, primarily due to a $9.4 millionthe prior year loss recognized on the sale of Ticketfly on September 1, 2017,of $9.4 million, offset by a $3.2$9.2 million decreaseincrease in employee-relatedtransaction related costs drivento advisers for the planned acquisition by a decrease in average headcount as a result ofSirius XM and the reduction in force in the first quarter of 2017.2018 restructuring plan.

For the nine months ended September 30, 20172018 compared to 2016,2017, general and administrative expenses increased $21.5decreased $8.1 million or 17%5%, primarily due todriven by a $9.4$13.7 million loss ondecrease in employee-related costs as a result of efficiency initiatives and the saleabsence of Ticketfly on September 1, 2017,prior year executive severance costs and an $8.2$8.7 million increase in provision for bad debt primarily related to our ticketing service and a $6.9 million increasedecrease in legal fees primarily related to the rate-setting proceedings under Section 115,115. Additionally, there were several non-recurring costs in 2017 such as the loss on the sale of Ticketfly of $9.4 million and $6.9 million of bad debt expense related to our former ticketing service. These were offset by non-recurring costs in 2018 such as $17.0 million in transaction related costs to advisers for the planned acquisition by Sirius XM, the AdsWizz acquisition and the 2018 restructuring plan and a $7.7$14.6 million decrease in employee-related costs primarily driven by a decrease in average headcount.loss on extinguishment of convertible debt.

Goodwill impairment


 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Goodwill impairment
 
 
 
 131,997
 131,997

We had no goodwill impairment expense for the three months ended September 30, 2017.
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Goodwill impairment$
 $
 $
 $131,997
 $
 $(131,997)

For the nine months ended September 30, 2017, goodwill impairment was $132.0 million and consisted primarily of $131.7 million of impairment expense related to the write down of Ticketfly goodwill which was based on the fair value of Ticketfly's net assets as implied by the original estimated purchase price of $184.5 million, as which includes an aggregate purchase price

of June 30, 2017. Refer$200.0 million, less estimated purchase price adjustments of $10.9 million for certain indemnification provisions and costs to Note 6 "Dispositions" and Note 7 "Goodwill and Intangible Assets" in the Notes to Condensed Consolidated Financial Statements for further information on the goodwill impairment.sell of $4.8 million.

Contract termination fee (benefit)

 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2016 2017 $ Change 2016 2017 $ Change
 (in thousands) (in thousands)
Contract termination (benefit) fees
 (423) (423) 
 23,044
 23,044
 Three months ended 
 September 30,
   Nine months ended 
 September 30,
  
 2017 2018 $ Change 2017 2018 $ Change
 (in thousands) (in thousands)
Contract termination fee$(423) $
 $423
 $23,044
 $
 $(23,044)

For the three months ended September 30, 2017, contract termination benefit was $0.4 million and consisted of a change in estimate of legal and professional fees related to the termination of the contractual commitment with KKR Classic Investors L.P. ("KKR"). In May 2017, we entered into an agreement to sell redeemable convertible preferred stock to KKR. In conjunction with the Series A, we terminated the contractual commitment to sell redeemable convertible preferred stock to KKR, which resulted in contract termination fees, including the related legal and professional fees.

For the nine months ended September 30, 2017, contract termination fees were $23.0 million and consisted of fees related to the termination of the contractual commitment with KKR.

Interest expense

Interest expense in the three and nine months ended September 30, 2017 and 2018 consists primarily of interest expense on our 1.75% Convertible Senior2020 Notes, due 20201.75% 2023 Notes and interest on our credit facility. Refer to Note 911 "Debt Instruments" in the Notes to Condensed Consolidated Financial Statements for further details on our Notes and credit facility.

Benefit from (provision for)Provision for income taxes
 
We have historically been subject to income taxes in the United States and various foreign jurisdictions. If we expand our operations to other foreign locations, we become subject to taxation based on the applicable foreign statutory rates and our effective tax rate could fluctuate accordingly.
 
Our benefit from (provision for)provision for income taxes is computed using the asset and liability method, under which deferred tax assets and liabilities are determined based on the difference between the financial statement and tax bases of assets and liabilities using enacted statutory income tax rates in effect for the year in which the differences are expected to affect taxable income. Valuation allowances are established when necessary to reduce net deferred tax assets to the amount expected to be realized.

On December 22, 2017, the Tax Cut and Jobs Act was signed into law, which enacted significant changes to U.S. tax and related laws. Some of the provisions of the new tax law affecting corporations include, but are not limited to a reduction of the federal corporate income tax rate from 35% to 21%, limiting the interest expense deduction, expensing of cost of acquired qualified property and allowing net operating losses generated in taxable years ending after December 31, 2017 to be carried forward indefinitely. Refer to Note 16 "Income Taxes" in the Notes to Condensed Consolidated Financial Statements for further details on the impact of the new tax law on our consolidated financial statements.
 
Off-Balance Sheet Arrangements
 
Our liquidity is not dependent on the use of off-balance sheet financing arrangements and as of September 30, 20172018 we had no such arrangements.

Contractual Obligations


There has been no material change in our contractual obligations other than in the ordinary course of business since the year ended December 31, 2016.2017.

Quarterly Trends
 

Our operating results fluctuate from quarter to quarter as a result of a variety of factors. We expect our operating results to continue to fluctuate in future quarters.
 
Pandora—InternetStreaming Radio and On-Demand Music Subscription Services

Our results reflect the effects of seasonal trends in listener, subscriber and advertising behavior. During the last quarter of each calendar year, and particularly during the holiday season, we expect to experience both higher advertising sales due to greater advertiser demand during the holiday season and increased usage of our service due to the popularity of holiday music. In addition, in the first quarter of each calendar year, we expect to experience lower advertising sales due to reduced advertiser demand, but sustained higher levels of subscriptions and increased usage by listeners due to increased use of media-streaming devices and subscriptions received as gifts during the holiday season. We believe these seasonal trends have affected, and will continue to affect our operating results, particularly if increases in content acquisition costs from increased usage are not offset by increases in advertising sales in the first calendar quarter.

In addition, expenditures by advertisers tend to be cyclical and discretionary in nature, reflecting overall economic conditions, the economic prospects of specific advertisers or industries, budgeting constraints and buying patterns and a variety of other factors, many of which are outside our control. Also, as we expand our programmatic offering, trends in our revenue may differ from historical results as programmatic revenue is typically non-guaranteed and less predictable compared to more traditional channels of revenue. As a result of these and other factors, the results of any prior quarterly or annual periods should not be relied upon as indications of our future operating performance.
Ticketing Service

Ticketfly's results reflect the effects of seasonality related to the timing of events. Tickets for festivals, which constitute a significant portion of Ticketfly's business, typically go on sale during the first half of the year. As such, the Ticketfly business has historically experienced an increase in revenue in the first half of each year relative to the fourth quarter of the prior year. On September 1, 2017, we completed the sale of Ticketfly. Refer to Note 6 "Dispositions" in the Notes to Condensed Consolidated Financial Statements for further details on the Ticketfly disposition.

Liquidity and Capital Resources
 
As of September 30, 2017,2018, we had cash, cash equivalents and investments totaling $499.4$387.6 million, which primarily consisted of cash and money market funds held at major financial institutions and investment-grade commercial paper and corporate debt securities.
 
Our principal uses of cash during the three and nine months ended September 30, 20172018 were funding our operations, as described below, repaying our credit facility and capital expenditures.

Sources of Funds
 
We believe, based on our current operating plan, that our existing cash and cash equivalents and additional sources of funding will be sufficient to meet our anticipated cash needs for at least the next twelve months.year.
 
From time to time, we may explore additional financing sources and means to lower our cost of capital, which could include equity, equity-linked and debt financing. In addition, in connection with any future acquisitions, we may require additional funding which may be provided in the form of additional debt, equity or equity-linked financing or a combination thereof. There can be no assurance that any additional financing will be available to us on acceptable terms.

In connection with the execution of the Merger Agreement with Sirius XM on September 23, 2018, we agreed to various customary covenants, including, among others, covenants related to (i) the conduct of our business during the interim period between the execution of the Merger Agreement and the closing of the transaction, (ii) the amendment and restatement of organizational documents, (iii) the acquisition, disposition and transfer of assets, (iv) the entry into material contracts and (v) the issuance, sale, pledge or encumbrance of capital stock. We do not believe the restrictions resulting from these covenants will prevent us from sufficiently funding our operations, including satisfying our obligations and meeting general working capital needs, over the next twelve months.

The Merger Agreement provides certain termination rights for Sirius XM and us. Upon termination of the Merger Agreement under specified circumstances, we may be required to pay Sirius XM a termination fee of $105.0 million.

Our Indebtedness
 
Credit Facility

We are party toOn December 29, 2017, we entered into a $120.0 million credit facility for an aggregate commitment amount of $200.0 million, with a syndicatean option to increase the commitment amount by $50.0 million. As of financial institutions, which expires on September 12, 2018. In September 2016, we borrowed $90.0 million from30, 2018 the credit facility had a maturity date of the earliest of December 29, 2022; 120 days prior to enhance our working capital position. This amount was repaid in full inthe 2020 Notes maturity date of December 1, 2020, provided that the 2020 Notes have not been converted into common stock prior to such date; or 120 days prior to the Series A redeemable convertible

preferred stock ("Series A") redemption date of September 2017.22, 2022, provided that the Series A have not been converted into common stock prior to such date.


As of September 30, 2017,2018, we had no outstanding borrowings, $1.2$0.8 million in letters of credit outstanding and $118.8$199.2 million of available borrowing capacity under the credit facility. We are in compliance with all financial covenants associated with the credit facility as of September 30, 2017.2018. Refer to Note 11 "Debt Instruments" in the Notes to Consolidated Financial Statements for further details regarding our credit facility.

1.75% Convertible Senior2020 Notes Due 2020and 2023 Notes

On December 9, 2015, we completed an unregistered Rule 144A offering of $345.0 million aggregate principal amount of our 1.75% Convertible Senior Notes due 2020.2020 Notes. The net proceeds from the sale of the 2020 Notes were approximately $336.5 million, after deducting the initial purchaser’s fees and other estimated expenses. We used approximately $43.2 million of the net proceeds to pay the cost of the capped call transactions.

On May 24, 2018, we completed an exchange of $192.9 million in aggregate principal of the 2020 Notes in separate transactions with the note holders. Pursuant to the exchange, the note holders received $192.9 million in aggregate principal of the new 1.75% 2023 Notes. Refer to Note 911 "Debt Instruments" in the Notes to Condensed Consolidated Financial Statements for further details on our 2020 and 2023 Notes.

Redeemable Convertible Preferred Stock

In June 2017, we entered into an agreement with Sirius XM Radio Inc. ("Sirius XM"XM Radio") to sell 480,000 shares of Series A redeemable convertible preferred stock ("Series A") for $1,000 per share, with gross proceeds of $480.0 million. The Series A shares were issued in two rounds: an initial closing of 172,500 shares for $172.5 million that occurred on June 9, 2017 upon signing the agreement with Sirius XM Radio, and an additional closing of 307,500 shares for $307.5 million that occurred on September 22, 2017 upon the receipt of antitrust clearance and the completion of other customary closing conditions. Refer to Note 1012 "Redeemable Convertible Preferred Stock" in the Notes to Condensed Consolidated Financial Statements for further details on the redeemable convertible preferred stock.

Capital Expenditures
 
Consistent with previous periods, future capital expenditures will primarily focus on acquiring additional hosting and general corporate infrastructure. Our access to capital is adequate to meet our anticipated capital expenditures for our current plans.
 
Historical Trends
 
The following table summarizes our cash flow data for the nine months ended September 30, 20162017 and 2017.2018.
 
 Nine months ended 
 September 30,
 2016 2017
 (in thousands)
Net cash used in operating activities$(179,073) $(218,627)
Net cash (used in) provided by investing activities(43,755) 135,063
Net cash provided by financing activities96,248
 376,564
 Nine months ended 
 September 30,
 2017 2018
 (in thousands)
Net cash used in operating activities$(218,627) $(59,101)
Net cash provided by (used in) investing activities133,187
 (152,281)
Net cash provided by (used in) financing activities376,564
 (1,602)
 
Operating activities
 
In the nine months ended September 30, 2017,2018, net cash used in operating activities was $218.6$59.1 million and primarily consisted of our net loss of $473.6$287.4 million, which was partially offset by non-cash charges of $314.6$161.4 million primarily related to $132.0 million in goodwill impairment, $98.3of which the most significant included $82.8 million in stock-based compensation expense, and $49.1$44.2 million in depreciation and amortization expense.expense, $14.6 million in loss on the extinguishment of our convertible debt and $15.4 million in amortization of debt discount. Net cash used in operating activities also included an increase in prepaid content acquisition costs of $33.8 million, an increase in prepaid and other current assets of $18.0 million, a decrease in accrued compensation of $12.6 million and an increase in accounts receivable of $11.3$20.2 million and was partially offset by a decreasean increase in accrued content acquisition costs of $6.1$26.2 million, an increase in accounts payable, accrued and other liabilities of $26.2 million, an increase in deferred revenue of $14.9 million and a decrease in prepaid content acquisition costs

of $32.5 million. Net cash used in operating activities increaseddecreased by $39.6$159.5 million from the nine months ended September 30, 2016,2017, primarily due to an increasea $186.3 million decrease in our net loss largely due to a goodwill impairment charge of $220.7$132.0 million, offset byimprovements in operating costs and an increase in goodwill impairment of $132.0 million and changes inpositive working capital of $30.6$126.5 million. This was offset by a charge for loss on extinguishment of convertible debt of $14.6 million.

Investing activities
 
In the nine months ended September 30, 2017,2018, net cash provided byused in investing activities was $135.1$152.3 million and included $125.4$244.7 million in proceeds from salespurchases of subsidiaries,short-term investments, $66.9 million in payments related to acquisition, net of cash acquired and $37.1$15.2 million of capital expenditures for internal-use software, leasehold improvements and server equipment. These payments were offset by $147.2 million in proceeds from maturities of investments offset by $13.9and $34.7 million in proceeds from the cancellation of capital expenditures for internal-use software and $12.9 million of capital expenditures for leasehold

improvements and server equipment.the Convertible Promissory Note. Net cash provided byused in investing activities increased by $178.8$285.5 million from the nine months ended September 30, 2016,2017, primarily due to the purchase of short-term investments of $244.7 million and payments related to the acquisition of AdsWizz of $66.9 million, offset by net proceeds from the cancellation of the Convertible Promissory Note of $34.7 million and an increase in net proceeds from salesmaturities of subsidiariesinvestments of $125.4 million and a decrease in capital expenditures for leasehold improvements and server equipment of $33.5$110.1 million.

Financing activities
 
In the nine months ended September 30, 2017,2018, net cash provided byused in financing activities was $376.6$1.6 million and included $480.0consisted of payment of issuance costs related to the convertible debt exchange of $4.9 million inand tax withholdings related to net share settlements of restricted stock units of $1.7 million. These payments were offset by proceeds from the issuanceemployee stock purchase plan of redeemable convertible preferred stock, offset by $90.0 million in repayment of debt and $29.3 million in cash paid for issuance costs.$4.2 million. Net cash provided byused in financing activities increased $280.3$378.2 million from the nine months ended September 30, 20162017 primarily due to an increasea decrease in proceeds from the issuance of redeemable convertible preferred stock of $480.0 million, offset by a decrease in borrowings underthe repayment of debt arrangements of $90.0 million, an increase in repayment of debt of $90.0 million and an increase in payments of issuance costs of $29.3 million.
 
Critical Accounting Policies and Estimates
 
Our discussion and analysis of our financial condition and results of operations is based upon our condensed consolidated financial statements, which have been prepared in accordance with U.S. GAAP. The preparation of these condensed consolidated financial statements requires us to make estimates, judgments and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses and the related disclosure of contingent assets and liabilities. We base our estimates on historical experience and on various other assumptions that we believe are reasonable under the circumstances. Our estimates form the basis for our judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
 
An accounting policy is considered to be critical if it requires an accounting estimate to be made based on assumptions about matters that are highly uncertain at the time the estimate is made, and if different estimates that reasonably could have been used, or changes in the accounting estimate that are reasonably likely to occur, could materially impact the condensed consolidated financial statements. We believe that our critical accounting policies reflect the more significant estimates and assumptions used in the preparation of the condensed consolidated financial statements.
 
Other than discussed below, there have been no material changes to our critical accounting policies and estimates as compared to those described in our Annual Report on Form 10-K for the year ended December 31, 20162017 under the caption "Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates."

Stock-Based Compensation—Restricted Stock Units and Stock OptionsRevenue Recognition

Stock-based awards granted to employees, including grants of restricted stock units ("RSUs") and stock options,Revenues are recognized as expensewhen a contract with a customer exists, and the control of the promised services are transferred to our customers, in an amount that reflects the consideration we expect to receive in exchange for those services. Substantially all of our statements of operationsrevenues are generated from contracts with customers in the United States.

Gross versus net revenue recognition

We report revenue on a gross or net basis based on management’s assessment of whether we act as a principal or agent in the transaction. To the extent we act as the principal, revenue is reported on a gross basis unless we are unable to determine the amount on a gross basis, in which case we report revenue on a net basis. The determination of whether we act as a principal or an agent in a transaction is based on an evaluation of whether we control the good or service prior to transfer to the customer. We have determined that we act as the principal in all of our revenue streams.

Advertising Revenue

We generate advertising revenue primarily from audio, display and video advertising. We generate the majority of our advertising revenue through the delivery of advertising impressions sold on a CPM basis. We also offer advertising on other units of measure, CPE and CPV, under which an advertiser pays us based on the number of times a listener engages with an ad.

We determine that a contract exists when we have an agreed-to insertion order, whether by signature or a fully executed customer-specific agreement. The duration of our contracts is generally less than one year. Revenue is recognized as performance obligations are satisfied, which generally occurs as ads are delivered. We generally recognize revenue based on delivery information from our campaign trafficking systems. Certain advertising arrangements include performance obligations other than advertising, such as music events. For these performance obligations, revenue is recognized when the customer obtains control of the promised services, such as when a music event occurs.

Certain customers may receive cash-based incentives or rebates, which are accounted for as variable consideration in the determination of the transaction price. We use the expected value method to estimate the value of such variable consideration to include in the transaction price and reflect changes to such estimates in the period in which they occur. The amount of variable consideration included in revenues is limited to the extent that it is probable that the amount will not be subject to a significant reversal when the uncertainty associated with the variable consideration is subsequently resolved.

Certain contracts include added value (“AV”) elements, under which the customer may receive credits for free advertising services in exchange for advertising spend commitments, either based on total contract amount, defined spend tiers or overall commitments across multiple contracts. We have determined that these AV elements represent a material right to the customer, and therefore are treated as distinct performance obligations. We determine an estimated selling price for these items and include them in the allocation of the transaction price of a contract or series of contracts, as applicable. If we are unable to accurately estimate the selling price for these items, our advertising revenue could be misstated and have a material adverse effect on our business, financial condition and results of operations.

Arrangements with multiple performance obligations—Advertising revenue

Our contracts with customers may include multiple performance obligations. For such arrangements, we allocate revenue to each performance obligation based on its relative standalone selling price. We generally determine standalone selling prices based on an analysis of the historical prices charged to customers, or estimate the stand alone selling price using expected cost plus margin.

Subscription and Other Revenue

We generate revenue for our subscription services on both a direct basis and through subscriptions sold through certain third-party mobile device app stores. For subscriptions sold through third-party mobile device app stores, the subscriber executes a click-through agreement with Pandora outlining the terms and conditions between Pandora and the subscriber upon purchase of the subscription. The mobile device app stores promote the Pandora app through their grant date fair value.e-store, process payments for subscriptions, and retain a percentage of revenue as a fee. We report this revenue gross of the fee retained by the mobile device app stores, as the subscriber is Pandora’s customer in the contract and controls the service prior to the transfer to the subscriber.

Subscription revenue is a series type performance obligation and is recognized net of sales tax amounts collected from subscribers. The enforceable rights in monthly subscription contracts are the monthly service period, whereas the annual subscriptions are cancelable at any time. Because of the cancellation clauses for the annual subscriptions, the duration of these contracts is daily and are recognized on a daily ratable basis. For monthly subscriptions where there is no cancellation provision, we recognize stock-based compensation expenserevenue on a straight-line basis over the monthly service periodterm. Historically, cancellation rates have been immaterial.

Subscription revenue from monthly subscriptions sold indirectly through mobile device app stores may be subject to partners’ refund or cancellation terms. Revenues are recognized net of any adjustments, including refunds and other fees, as reported by the award, which is generally three to four years. partners.

Business Combinations, Goodwill and Intangible Assets, net

We estimateallocate the fair value of RSUs at our stock pricepurchase consideration to the tangible assets acquired, liabilities assumed, intangible assets acquired based on their estimated fair values. The excess of the grant date. We generally estimate the grant date fair value of stock options usingpurchase consideration over the Black-Scholes option-pricing model. The Black-Scholes option-pricing modelfair values of these

identifiable assets and liabilities is affected by our stock pricerecorded as goodwill. Additionally, any contingent consideration is recorded at fair value on the acquisition date and classified as a liability. Such valuations require management to make significant estimates and assumptions, especially with respect to intangible assets and contingent consideration. Significant estimates in valuing certain intangible assets include, but are not limited to, future expected cash flows from acquired users, acquired technology, and trade names from a market participant perspective, useful lives and discount rates. Management’s estimates of grant,fair value are based upon assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. During the expected stock price volatilitymeasurement period, we may record adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period, any subsequent adjustments are recorded to earnings.

We test goodwill and intangible assets with indefinite useful lives for impairment at least annually, or more frequently if events or changes in circumstances indicate that the assets may be impaired. We perform our annual goodwill and intangible asset impairment tests in the fourth quarter of each year.

Acquired finite-lived intangible assets are amortized over the expected termestimated useful lives of the award,assets, which range from three to eleven years. Acquired finite-lived intangible assets consist primarily of patents, customer relationships, developed technology and trade names resulting from business combinations. We evaluate the recoverability of our intangible assets for potential impairment whenever events or circumstances indicate that the carrying amount of such assets may not be recoverable. Recoverability of these assets is based on projected employee stock option exercise behaviors, the risk-free interest rate for the expected termmeasured by a comparison of the award andcarrying amounts to the future undiscounted cash flows the assets are expected dividends.to generate. If such review indicates that the carrying amount of intangible assets is not recoverable, the carrying amount of such assets is reduced to the fair value.

Stock-based compensation expense is recordedIn addition to the recoverability assessment, we routinely review the remaining estimated useful lives of finite-lived intangible assets. If we reduce the estimated useful life assumption for any asset, the remaining unamortized balance would be amortized over the revised estimated useful life. We record the amortization of intangible assets to the financial statement line item in theour consolidated statement of operations for only those stock-based awards that will vest. In the first quarterasset directly relates to. To the extent that purchased intangibles are used in revenue generating activities, we record the amortization of 2017 we adopted new accounting guidance from the Financial Accounting Standards Board ("FASB") on stock compensation, or ASU 2016-09, as described in "Recently Adopted Accounting Standards" in Note 2these intangible assets to cost of the "Notes to Condensed Consolidated Financial Statements" and have elected to account for forfeitures as they occur, rather than estimating expected forfeitures. In addition, we recognize all income tax effects of awards in the income statement when the awards vest or are settled as required by ASU 2016-09.revenue.




Item 3. Quantitative and Qualitative Disclosure About Market Risk
 
Interest Rate Fluctuation Risk
 
There have been no material changes in our primary market risk exposures or how those exposures are managed from the information disclosed in Part II, Item 7A of our Annual Report on Form 10-K for the year ended December 31, 2016.2017. For further discussion of quantitative and qualitative disclosures about market risk, reference is made to our Annual Report on Form 10-K.
 


Item 4. Controls and Procedures
 
Evaluation of Disclosure Controls and Procedures
 
We maintain "disclosure controls and procedures," as such term is defined in Rule 13a-15(e) under the Exchange Act, that are designed to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. In designing and evaluating our disclosure controls and procedures, management recognizes that disclosure controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the disclosure controls and procedures are met. Additionally, in designing disclosure controls and procedures, our management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible disclosure controls and procedures. Based on this evaluation at the end of the period covered by this Quarterly Report on Form 10-Q, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of September 30, 2017.2018.
 
Changes in Internal Control over Financial Reporting
 
There have been no other changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the period covered by this Quarterly Report on Form 10-Q that has materially affected, or is reasonably likely to materially affect our internal control over financial reporting.





PART II. OTHER INFORMATION

Item 1. Legal Proceedings
 
The material set forth in Note 56 in the Notes to Condensed Consolidated Financial Statements in Part I, Item 1 of this Quarterly Report on Form 10-Q is incorporated herein by reference.

Item 1A. Risk Factors

Investing in our common stock involves a high degree of risk. Before deciding to invest in our common stock, you should carefully consider each of the risk factors described in Part II, Item 1A of our Quarterly Report on Form 10-Q forassociated with the quarter ended June 30, 2017, which supersede the description of risk factorsCompany's business previously disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2016.2017 and in Part I, Item 1A of our Quarterly Report on Form 10-Q for the quarter ended June 30, 2018. Those risks and the risks described in this Quarterly Report on Form 10-Q, including in the section entitled "Management’s Discussion and Analysis of Financial Condition and Results of Operations," could materially harm our business, financial condition, operating results, cash flow and prospects. If that occurs, the trading price of our common stock could decline, and you may lose all or part of your investment.

There have been no material changes to the Risk Factors described under “Part II - I—Item 1A. Risk Factors” in our QuarterlyAnnual Report on Form 10-Q10-K for the quarteryear ended September 30,December 31, 2017, other than as set forth below. The risk factors below alland as set forth in Part I, Item 1A of which originally appear in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2017, have been updated to reflect subsequent developments relevant to such risk factors.2018.

Risks Related to Our Business

We have engagedThe announcement and may in the future engage in the acquisition or disposition of other companies, technologies and businesses, which could divert our management’s attention, result in additional dilution to our stockholders and otherwise disrupt our operations and harm our operating results.

We have recently acquired and may in the future seek to acquire or invest in businesses, products or technologies that we believe could complement or expand our service, enhance our technical capabilities or otherwise offer growth opportunities. For example, in 2015, we acquired Next Big Sound, Ticketfly and certain assets of Rdio. These acquisitions, and our pursuit of future potential acquisitions, may divert the attention of management and cause us to incur various expenses in identifying, investigating and pursuing suitable acquisitions, whether or not they are consummated. In addition, we have limited experience acquiring and integrating other businesses. We may be unsuccessful in integrating our acquired businesses or any additional business we may acquire in the future or may not otherwise realize anticipated benefits of past or future acquisitions.

We also may not achieve the anticipated benefits from any acquired business due to a number of factors, including:

unanticipated costs or liabilities associated with the acquisition;

incurrence of acquisition-related costs;

diversion of management’s attention from other business concerns;

regulatory uncertainties;

harm to our existing business relationships with business partners and advertisers as a resultpendency of the acquisition;

harm to our brand and reputation;

the potential loss of key employees;

use of resources that are needed in other parts of our business; and

use of substantial portions of our available cash to consummate the acquisition.

In addition, a significant portion of the purchase price of companies we acquire may be allocated to acquired goodwill and other intangible assets, which must be assessed for impairment at least annually. In the future, if our acquisitions do not

yield expected returns, we may be required to take charges to our operating results based on this impairment assessment process. AcquisitionsMerger Agreement with Sirius XM could also result in dilutive issuances of equity securities or the incurrence of debt, which could adversely affect our operating results. In addition, if an acquired business fails to meet our expectations, our operating results, business and financial condition may suffer.

In addition, we recently concluded that operating Ticketfly is no longer part of our strategy, and as such agreed to sell Ticketfly to a third party. The sale price in this disposition of Ticketfly is substantially less that we paid to acquire Ticketfly in 2015. This disposition has also required, and continues to require, significant attention by our management and board of directors, and has caused us to incur significant expenses related to the sale. While we entered into a commercial arrangement with the purchaser that we anticipate will afford us some of the benefits we had sought to obtain when we purchased Ticketfly, we may not realize the expected benefits of this commercial agreement. Further, we will be subject to potential liability for indemnities we have agreed to in the sale agreement.

We may require additional capital to pursue our business objectives and respond to business opportunities, challenges or unforeseen circumstances. If capital is not available to us, our business, operating results and financial condition may be harmed.

Some of our current or future strategic initiatives may require substantial additional capital resources before they begin to generate revenue. Additional funds may not be available when we need them, on terms that are acceptable to us, or at all. For example, our current credit facility contains restrictive covenants relating to our capital raising activities and other financial and operational matters, and any debt financing secured by us in the future could involve further restrictive covenants, which may make it more difficult for us to obtain additional capital and to pursue business opportunities. In addition, volatility in the credit markets may have an adverse effect on our ability to obtain debt financing. If we do not have funds available to enhance the Pandora service, maintain the competitivenessbusiness, financial condition or results of our technology and pursue business opportunities, we may not be able to service our existing listeners, acquire new listeners or attract or retain advertising customers, each of which could inhibit the implementation of our business plan and materially harm our operating results.operations.

We remain liable for potential sales taxAs described previously, on September 23, 2018, we entered in to an Agreement and other tax liabilities related to our ownershipPlan of the Ticketfly business .

The applicationMerger and Reorganization (the "Merger Agreement") with Sirius XM Holdings Inc. ("Sirius XM"), a Delaware corporation, and White Oaks Acquisition Corp., a Delaware corporation and a wholly owned subsidiary of indirect taxes (such as sales, use, excise, admissions, amusement, entertainment or other transaction-based taxes) to internet-based live entertainment ticketing businesses such as Ticketfly is a complex and evolving area. Many of the fundamental statutes and regulations that impose these taxes were established before the adoption and growth of the internet and ecommerce. In many cases, it is not clear how existing statutes applySirius XM. Subject to the internet or ecommerce. In addition, governments are increasingly looking for ways to increase revenues, which has resultedterms and conditions set forth in discussions about tax reformthe Merger Agreement, the Company will be acquired by and other legislative action to increase tax revenues, including through indirect taxes. Changes in these tax laws could adversely affect our business.

Ticketflybecome a wholly owned subsidiary of Sirius XM (the "Merger"). On the date the Merger is not the seller of tickets sold on the Ticketfly platform. Instead it facilitates the transaction between its venue partners and customers. If a taxing jurisdiction were to treat Ticketfly as the seller and liable for the tax of the venue partners or customers, it could result in a material liability.

Ticketfly does not currently calculateeffected, all applicable indirect taxes on the fees charged when a customer purchases tickets on the Ticketfly platform. Some jurisdictions may interpret their law in a manner that would require Ticketfly to calculate, collect and remit the applicable indirect taxes on the entire charges. Such an interpretation could negatively impact our customers and our business.

We closed the sale of Ticketfly to Eventbrite pursuant to the Ticketfly Purchase Agreement on September 1, 2017, but we remain obligated to indemnify Eventbrite for any taxes, including indirect taxes, owed with respect to any period ending on or before the closing date of the sale of Ticketfly to Eventbrite (including any period prior to our acquisition of Ticketfly). As described above, such indirect taxes for which we are required to indemnify Eventbrite could be material.

The issuance of shares of our Series A redeemable convertible preferred stock to Sirius dilutes the ownership of holders of our common stock issued and may adversely affectoutstanding immediately prior to the market priceeffective date of our common stock.

The Sirius Investment Agreement provides that (i) 172,500the Merger will be converted into the right to receive validly issued, fully paid and non-assessable shares of Series A Preferred Stock would be issued and sold to Sirius on June 9, 2017 (the “Initial Closing”) and (ii) the remaining 307,500 shares will be issued and sold to Sirius at a future date (the “Additional Closing”), subject to the satisfaction of certain customary closing conditions.


The Initial Closing occurred on June 9, 2017, whereby Sirius paid to the Company $172.5 million in exchange for 172,500 shares of Series A redeemable convertible preferred stock. The Additional Closing occurred on September 22, 2017 whereby the Company issued and sold to Sirius 307,500 shares of Series A Preferred Stock for $307.5 million. As of October 31, 2017, these shares represented approximately 16.0% of our outstanding common stock, on an as-converted basis. Holders of Series A redeemable convertible preferred stock are entitled to a cumulative dividend at the rate of 6.0% per annum, payable quarterly in arrears. Beginning on September 22, 2017, the Series A redeemable convertible preferred stock is convertible at the option of the holders at any time into shares ofXM common stock at an initial conversion priceexchange ratio of $10.50 per share of common stock and an initial conversion rate of 95.2381 shares of common stock per share of Series A redeemable convertible preferred stock, subject to certain customary anti-dilution adjustments. Any conversion of Series A redeemable convertible preferred stock may be settled by1.44. Uncertainty about the Company, at our option, in shares of common stock, cash or any combination thereof. However, subject to explicit stockholder approval, the Series A redeemable convertible preferred stock may not be converted into more than 19.99% of our outstanding common stock.

The conversionimpact of the Series A redeemable convertible preferred stockMerger on our employees, customers and other third parties may materially impact our business and operations in an adverse manner. Our employees may experience uncertainty about their roles leading up to common stock would diluteand following the ownership interestMerger, and there can be no assurance we will be able to successfully attract and retain key employees. Any loss of, existing holders ofor distraction to, our common stock. Furthermore, any sales in the public market of the common stock issuable upon conversion of the Series A redeemable convertible preferred stock could adversely affect prevailing market prices of our common stock. We granted Sirius customary registration rights in respect of their shares of Series A redeemable convertible preferred stock and any shares of common stock issued upon conversion of the Series A redeemable convertible preferred stock. These registration rights would facilitate the resale of such securities into the public market, and any such resale would increase the number of shares of our common stock available for public trading. Sales by Sirius of a substantial number of shares of our common stock in the public market, or the perception that such sales might occur,employees could have a material adverse effect on our business and operations. We have diverted, and will continue to divert, significant management resources towards the pricecompletion of the Merger, which could materially adversely affect our business, financial condition or results of operations. In addition, we have incurred, and will continue to incur, significant expenses for professional services and other transaction costs in connection with the Merger, and many of those expenses are payable by us regardless of whether or not the Merger is consummated.

Our customers and other third parties may experience uncertainty associated with the Merger. Some customers, vendors or other third parties of Pandora may change, delay or defer decisions with respect to existing or future business relationships which could negatively and materially impact our business, financial condition or results of operations.

Pursuant to the terms of the Merger Agreement, we are subject to certain covenants regarding the conduct of our common stock.business during the interim period between the execution of the Merger Agreement and the closing of the transaction, including covenants related to our ability to enter into material contracts and acquire or dispose of assets. These covenants may prevent us from taking actions with respect to our business that we may consider advantageous and result in our inability to respond effectively to competitive pressures or industry developments, among other things, which could thereby harm our business, financial condition or results of operations.

Completion of the Merger with Sirius XM is subject to a number of conditions beyond our control. If the Merger is not completed, our stock price may significantly decline, in particular to the extent our stock price reflects an assumption that the Merger will be completed. Failure to complete the Merger may also result in negative publicity and a negative impression of us in the business community. Any adverse effect on our business resulting from the announcement and pendency of the Merger could continue or accelerate in the event of a failure to complete the Merger. Accordingly, our business, financial condition or results of operations may be materially harmed as a result of any failure to complete the Merger.


Item 6. Exhibits
 
    Incorporated by Reference  
Exhibit
No.
 Exhibit Description Form File No. Exhibit 
Filing
Date
 Filed By 
Filed
Herewith
  S-1/A 333-172215 3.1 4/4/2011    
  10-Q 001-35198 3.02 7/26/2016    
  S-1/A 333-172215 3.2 4/4/2011    
  10-Q 001-35198 3.04 7/26/2016    
  8-K 001-35198 3.1 3/2/2017    
  8-K 001-35198 3.1 3/16/2017    
  8-K 001-35198 3.1 3/30/2017    
  8-K 001-35198 3.1 4/14/2017    
  8-K 001-35198 3.1 4/27/2017    
  8-K 001-35198 3.2 9/26/2017    
  8-K 001-35198 3.1 6/14/2017    
            X
            X
            X
  8-K 001-35198 10.1 8/14/2017    
            X
    Incorporated by Reference  
Exhibit
No.
 Exhibit Description Form File No. Exhibit 
Filing
Date
 Filed By 
Filed
Herewith
  8-K 001-35198 2.1 9/24/2018    
  S-1/A 333-172215 3.1 4/4/2011    
  10-Q 001-35198 3.02 7/26/2016    
  8-K 001-35198 3.01 5/24/2018    
  8-K 001-35198 3.02 5/24/2018    
  8-K 001-35198 3.1 6/14/2017    
  8-K 001-35198 4.1 6/5/2018    
  8-K 001-35198 4.2 6/5/2018    
            X
            X
            X

X
X
X
X
X
X
            X
            X
101. INS XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document           X
101. SCH XBRL Taxonomy Schema Linkbase Document           X
101.CAL XBRL Taxonomy Calculation Linkbase Document           X
101. DEF XBRL Taxonomy Definition Linkbase Document           X
101.LAB XBRL Taxonomy Labels Linkbase Document           X

101.PRE XBRL Taxonomy Presentation Linkbase Document           X
 
*Schedules and exhibits have been omitted pursuant to Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule or exhibit will be furnished on a supplemental basis to the Securities and Exchange Commission upon request; provided, however that we may request confidential treatment pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended, for any schedules or exhibits so furnished.

Indicates management contract or compensatory plan.


SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, Pandora Media, Inc. has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 PANDORA MEDIA, INC.
  
Date: November 2, 20175, 2018By:/s/ Naveen Chopra
  Naveen Chopra
  Chief Financial Officer
  (Duly Authorized Officer and Principal Financial Officer)


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