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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended JuneSeptember 30, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number 001-38654
QVC, Inc.
(Exact name of Registrant as specified in its charter)
State of Delaware 23-2414041
(State or other jurisdiction of (I.R.S. Employer Identification
incorporation or organization) Number)
1200 Wilson Drive
West Chester, Pennsylvania 19380
(Address of principal executive offices) (Zip Code)
Registrant's telephone number, including area code: (484) 701-1000
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
6.375% Senior Secured Notes due 2067QVCDNew York Stock Exchange
6.250% Senior Secured Notes due 2068QVCCNew York Stock Exchange
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer o Accelerated filer o Non-accelerated filer Smaller reporting company  Emerging growth
company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No x

None of the voting stock of the registrant is held by a non-affiliate of the registrant. There is no publicly traded market for any class of voting stock of the registrant. There is one holder of record of our equity, Qurate Retail Group, Inc., an indirect wholly-owned subsidiary of Qurate Retail, Inc.



QVC, Inc.
2021 QUARTERLY REPORT ON FORM 10-Q


Table of Contents

Part IPage
Item 1.
Item 2.
Item 3.
Item 4.
Part II
Item 6.



Item 1. Financial Statements
QVC, Inc.
Condensed Consolidated Balance Sheets
(unaudited)
June 30,December 31,September 30,December 31,
(in millions, except share amounts)(in millions, except share amounts)20212020(in millions, except share amounts)20212020
AssetsAssetsAssets
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$737 682 Cash and cash equivalents$628 682 
Restricted cashRestricted cashRestricted cash
Accounts receivable, less allowance for credit losses of $94 at June 30, 2021 and $124 at December 31, 20201,157 1,602 
Accounts receivable, less allowance for credit losses of $93 at September 30, 2021 and $124 at December 31, 2020Accounts receivable, less allowance for credit losses of $93 at September 30, 2021 and $124 at December 31, 20201,142 1,602 
InventoriesInventories1,205 1,119 Inventories1,482 1,119 
Prepaid expenses and other current assetsPrepaid expenses and other current assets344 293 Prepaid expenses and other current assets333 293 
Total current assetsTotal current assets3,451 3,704 Total current assets3,594 3,704 
Property and equipment, net of accumulated depreciation of $1,433 at June 30, 2021 and $1,544 at December 31, 20201,092 1,178 
Property and equipment, net of accumulated depreciation of $1,457 at September 30, 2021 and $1,544 at December 31, 2020Property and equipment, net of accumulated depreciation of $1,457 at September 30, 2021 and $1,544 at December 31, 20201,086 1,178 
Operating lease right-of-use assets (note 6)Operating lease right-of-use assets (note 6)211 221 Operating lease right-of-use assets (note 6)206 221 
Television distribution rights, net (note 2)Television distribution rights, net (note 2)187 63 Television distribution rights, net (note 2)169 63 
Goodwill (note 3)Goodwill (note 3)6,003 6,034 Goodwill (note 3)5,988 6,034 
Other intangible assets, net (note 3)Other intangible assets, net (note 3)3,429 3,454 Other intangible assets, net (note 3)3,409 3,454 
Note receivable - related party (note 1)Note receivable - related party (note 1)1,825 1,825 Note receivable - related party (note 1)1,825 1,825 
Other noncurrent assetsOther noncurrent assets75 79 Other noncurrent assets63 79 
Total assetsTotal assets$16,273 16,558 Total assets$16,340 16,558 
Liabilities and equityLiabilities and equityLiabilities and equity
Current liabilities:Current liabilities:Current liabilities:
Current portion of debt and finance lease obligations (note 5)Current portion of debt and finance lease obligations (note 5)$524 410 Current portion of debt and finance lease obligations (note 5)$567 410 
Accounts payable-tradeAccounts payable-trade969 1,127 Accounts payable-trade1,049 1,127 
Accrued liabilities (note 4)Accrued liabilities (note 4)975 1,302 Accrued liabilities (note 4)883 1,302 
Total current liabilitiesTotal current liabilities2,468 2,839 Total current liabilities2,499 2,839 
Long-term portion of debt and finance lease obligations (note 5)Long-term portion of debt and finance lease obligations (note 5)4,543 4,549 Long-term portion of debt and finance lease obligations (note 5)4,548 4,549 
Deferred income taxes (note 8)Deferred income taxes (note 8)715 711 Deferred income taxes (note 8)716 711 
Other long-term liabilitiesOther long-term liabilities313 324 Other long-term liabilities309 324 
Total liabilitiesTotal liabilities8,039 8,423 Total liabilities8,072 8,423 
Commitments and contingencies (note 9)Commitments and contingencies (note 9)Commitments and contingencies (note 9)
Equity:Equity:Equity:
QVC, Inc. stockholder's equity:QVC, Inc. stockholder's equity:QVC, Inc. stockholder's equity:
Common stock, $0.01 par value, 1 authorized shareCommon stock, $0.01 par value, 1 authorized shareCommon stock, $0.01 par value, 1 authorized share— — 
Additional paid-in capitalAdditional paid-in capital10,753 10,741 Additional paid-in capital10,769 10,741 
Accumulated deficitAccumulated deficit(2,561)(2,722)Accumulated deficit(2,508)(2,722)
Accumulated other comprehensive lossAccumulated other comprehensive loss(84)(17)Accumulated other comprehensive loss(118)(17)
Total QVC, Inc. stockholder's equityTotal QVC, Inc. stockholder's equity8,108 8,002 Total QVC, Inc. stockholder's equity8,143 8,002 
Noncontrolling interestNoncontrolling interest126 133 Noncontrolling interest125 133 
Total equityTotal equity8,234 8,135 Total equity8,268 8,135 
Total liabilities and equityTotal liabilities and equity$16,273 16,558 Total liabilities and equity$16,340 16,558 
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QVC, Inc.
Condensed Consolidated Statements of Operations
(unaudited)
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Net revenueNet revenue$2,780 2,723 5,490 5,150 Net revenue$2,512 2,703 8,002 7,853 
Operating costs and expenses:Operating costs and expenses:Operating costs and expenses:
Cost of goods sold (exclusive of depreciation and amortization shown separately below)Cost of goods sold (exclusive of depreciation and amortization shown separately below)1,755 1,735 3,513 3,319 Cost of goods sold (exclusive of depreciation and amortization shown separately below)1,617 1,722 5,130 5,041 
OperatingOperating196 187 382 364 Operating183 184 565 548 
Selling, general and administrative, including stock-based compensationSelling, general and administrative, including stock-based compensation305 304 588 586 Selling, general and administrative, including stock-based compensation285 295 873 881 
DepreciationDepreciation38 43 78 86 Depreciation37 45 115 131 
AmortizationAmortization64 73 126 144 Amortization74 69 200 213 
2,358 2,342 4,687 4,499 2,196 2,315 6,883 6,814 
Operating incomeOperating income422 381 803 651 Operating income316 388 1,119 1,039 
Other (expense) income:Other (expense) income:Other (expense) income:
Equity in losses of investee(1)(2)
Losses on financial instruments(4)(3)(4)
Equity in (losses) earnings of investeeEquity in (losses) earnings of investee(2)(2)(1)
(Losses) gains on financial instruments(Losses) gains on financial instruments(5)(8)(3)
Interest expense, netInterest expense, net(65)(64)(128)(129)Interest expense, net(64)(65)(192)(194)
Foreign currency (loss) gain(2)(4)
Foreign currency gain (loss)Foreign currency gain (loss)— (4)
Loss on extinguishment of debtLoss on extinguishment of debt— (42)— (42)
Other incomeOther incomeOther income— — — 
(69)(64)(127)(133)(71)(104)(198)(237)
Income before income taxesIncome before income taxes353 317 676 518 Income before income taxes245 284 921 802 
Income tax expenseIncome tax expense(96)(92)(181)(152)Income tax expense(85)(80)(266)(232)
Net incomeNet income257 225 495 366 Net income160 204 655 570 
Less net income attributable to the noncontrolling interestLess net income attributable to the noncontrolling interest(17)(14)(33)(26)Less net income attributable to the noncontrolling interest(15)(15)(48)(41)
Net income attributable to QVC, Inc. stockholderNet income attributable to QVC, Inc. stockholder$240 211 462 340 Net income attributable to QVC, Inc. stockholder$145 189 607 529 
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QVC, Inc.
Condensed Consolidated Statements of Comprehensive Income
(unaudited)
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Net incomeNet income$257 225 495 366 Net income$160 204 655 570 
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax18 (64)(4)Foreign currency translation adjustments, net of tax(28)49 (92)45 
Comprehensive income (loss) attributable to debt credit risk adjustments(12)
Comprehensive loss attributable to debt credit risk adjustmentsComprehensive loss attributable to debt credit risk adjustments(7)— (19)— 
Total comprehensive incomeTotal comprehensive income267 243 419 362 Total comprehensive income125 253 544 615 
Comprehensive income attributable to noncontrolling interestComprehensive income attributable to noncontrolling interest(16)(15)(24)(28)Comprehensive income attributable to noncontrolling interest(14)(17)(38)(45)
Comprehensive income attributable to QVC, Inc. stockholderComprehensive income attributable to QVC, Inc. stockholder$251 228 395 334 Comprehensive income attributable to QVC, Inc. stockholder$111 236 506 570 
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QVC, Inc.
Condensed Consolidated Statements of Cash Flows
(unaudited)
Six months ended June 30,Nine months ended September 30,
(in millions)(in millions)20212020(in millions)20212020
Operating activities:Operating activities:Operating activities:
Net incomeNet income$495 366 Net income$655 570 
Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:
Equity in losses of investeeEquity in losses of investeeEquity in losses of investee
Deferred income taxesDeferred income taxes(1)Deferred income taxes(1)
Foreign currency loss (gain)Foreign currency loss (gain)(2)Foreign currency loss (gain)(3)
DepreciationDepreciation78 86 Depreciation115 131 
AmortizationAmortization126 144 Amortization200 213 
Change in fair value of financial instruments and noncash interestChange in fair value of financial instruments and noncash interestChange in fair value of financial instruments and noncash interest
Loss on extinguishment of debtLoss on extinguishment of debt— 42 
Stock-based compensationStock-based compensation20 16 Stock-based compensation33 26 
Change in other long-term liabilitiesChange in other long-term liabilitiesChange in other long-term liabilities
Other incomeOther income(8)Other income(8)— 
Other non-cash charges, netOther non-cash charges, net21 20 Other non-cash charges, net30 30 
Change in operating assets and liabilitiesChange in operating assets and liabilitiesChange in operating assets and liabilities
Decrease in accounts receivableDecrease in accounts receivable432 525 Decrease in accounts receivable443 718 
(Increase) decrease in inventories(93)96 
Increase in inventoriesIncrease in inventories(374)(49)
Decrease in prepaid expenses and other current assetsDecrease in prepaid expenses and other current assets40 Decrease in prepaid expenses and other current assets47 30 
Decrease in accounts payable-trade(154)(124)
(Decrease) increase in accrued liabilities and other(321)30 
(Decrease) increase in accounts payable-trade(Decrease) increase in accounts payable-trade(70)56 
Decrease in accrued liabilities and otherDecrease in accrued liabilities and other(411)(111)
Net cash provided by operating activitiesNet cash provided by operating activities645 1,179 Net cash provided by operating activities678 1,680 
Investing activities:Investing activities:Investing activities:
Capital expendituresCapital expenditures(94)(92)Capital expenditures(145)(140)
Expenditures for television distribution rightsExpenditures for television distribution rights(170)(10)Expenditures for television distribution rights(184)(41)
Changes in other noncurrent assetsChanges in other noncurrent assets(2)Changes in other noncurrent assets(3)— 
Proceeds from sale of fixed assetsProceeds from sale of fixed assets40 Proceeds from sale of fixed assets40 — 
Other investing activitiesOther investing activities— 
Net cash used in investing activitiesNet cash used in investing activities(226)(102)Net cash used in investing activities(284)(181)
Financing activities:Financing activities:Financing activities:
Principal payments of debt and finance lease obligationsPrincipal payments of debt and finance lease obligations(149)(1,226)Principal payments of debt and finance lease obligations(157)(1,230)
Principal borrowings of debt from senior secured credit facilityPrincipal borrowings of debt from senior secured credit facility135 112 Principal borrowings of debt from senior secured credit facility135 112 
Principal repayment of senior secured notesPrincipal repayment of senior secured notes— (500)
Payment of premium on redemption of senior secured notesPayment of premium on redemption of senior secured notes— (41)
Proceeds from issuance of senior secured notesProceeds from issuance of senior secured notes575 Proceeds from issuance of senior secured notes— 1,075 
Payment of debt origination feesPayment of debt origination fees(8)Payment of debt origination fees— (15)
Dividends paid to Qurate Retail, Inc.Dividends paid to Qurate Retail, Inc.(301)(262)Dividends paid to Qurate Retail, Inc.(393)(845)
Dividends paid to noncontrolling interestDividends paid to noncontrolling interest(31)(30)Dividends paid to noncontrolling interest(46)(46)
Withholding taxes on net share settlements of stock-based compensationWithholding taxes on net share settlements of stock-based compensation(17)(1)Withholding taxes on net share settlements of stock-based compensation(18)(1)
Derivative payments to counterpartiesDerivative payments to counterparties(12)Derivative payments to counterparties(38)— 
Derivative proceeds from counterpartiesDerivative proceeds from counterparties24 Derivative proceeds from counterparties88 — 
Other financing activitiesOther financing activitiesOther financing activities— 
Net cash used in financing activitiesNet cash used in financing activities(349)(840)Net cash used in financing activities(427)(1,491)
Effect of foreign exchange rate changes on cash, cash equivalents and restricted cashEffect of foreign exchange rate changes on cash, cash equivalents and restricted cash(15)(3)Effect of foreign exchange rate changes on cash, cash equivalents and restricted cash(20)
Net increase in cash, cash equivalents and restricted cash55 234 
Net (decrease) increase in cash, cash equivalents and restricted cashNet (decrease) increase in cash, cash equivalents and restricted cash(53)13 
Cash, cash equivalents and restricted cash, beginning of periodCash, cash equivalents and restricted cash, beginning of period690 569 Cash, cash equivalents and restricted cash, beginning of period690 569 
Cash, cash equivalents and restricted cash, end of periodCash, cash equivalents and restricted cash, end of period$745 803 Cash, cash equivalents and restricted cash, end of period$637 582 
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QVC, Inc.
Condensed Consolidated Statements of Equity
(unaudited)
Common stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equityCommon stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equity
(in millions, except share data)(in millions, except share data)SharesAmount(in millions, except share data)SharesAmount
Balance, December 31, 2019Balance, December 31, 2019$9,208 (2,390)(144)130 6,804 Balance, December 31, 2019$— 9,208 (2,390)(144)130 6,804 
Net incomeNet income— — — 340 — 26 366 Net income— — — 529 — 41 570 
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax— — — — (6)(4)Foreign currency translation adjustments, net of tax— — — — 41 45 
Dividends paid to Qurate Retail, Inc. and noncontrolling interestDividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (262)— (30)(292)Dividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (845)— (46)(891)
Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — — — Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — (7)— — (7)
Withholding taxes on net share settlements of stock-based compensation— — — — — 
Stock-based compensationStock-based compensation— — 16 — — — 16 Stock-based compensation— — 26 — — — 26 
Balance, June 30, 20201$9,224 (2,312)(150)128 6,890 
Balance, September 30, 2020Balance, September 30, 20201$— 9,234 (2,713)(103)129 6,547 
Common stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equityCommon stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equity
(in millions, except share data)(in millions, except share data)SharesAmount(in millions, except share data)SharesAmount
Balance, March 31, 2020$9,213 (2,381)(167)128 6,793 
Balance, June 30, 2020Balance, June 30, 2020$— 9,224 (2,312)(150)128 6,890 
Net incomeNet income— — — 211 — 14 225 Net income— — — 189 — 15 204 
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax— — — — 17 18 Foreign currency translation adjustments, net of tax— — — — 47 49 
Dividends paid to Qurate Retail, Inc. and noncontrolling interestDividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (140)— (15)(155)Dividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (583)— (16)(599)
Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — (2)— — (2)Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — (7)— — (7)
Withholding taxes on net share settlements of stock-based compensation— — — — — 
Stock-based compensationStock-based compensation— — 10 — — — 10 Stock-based compensation— — 10 — — — 10 
Balance, June 30, 20201$9,224 (2,312)(150)128 6,890 
Balance, September 30, 2020Balance, September 30, 20201$— 9,234 (2,713)(103)129 6,547 




QVC, Inc.
Condensed Consolidated Statements of Equity
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QVC, Inc.
Condensed Consolidated Statements of Equity
(unaudited)
Common stockAdditional paid-in capitalAccumulated deficit
Accumulated other
comprehensive loss
Noncontrolling interestTotal equityCommon stockAdditional paid-in capitalAccumulated deficit
Accumulated other
comprehensive loss
Noncontrolling interestTotal equity
(in millions, except share data)(in millions, except share data)SharesAmount(in millions, except share data)SharesAmount
Balance, December 31, 2020Balance, December 31, 2020$10,741 (2,722)(17)133 8,135 Balance, December 31, 2020$— 10,741 (2,722)(17)133 8,135 
Net incomeNet income— — — 462 — 33 495 Net income— — — 607 — 48 655 
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax— — — — (55)(9)(64)Foreign currency translation adjustments, net of tax— — — — (82)(10)(92)
Dividends paid to Qurate Retail, Inc. and noncontrolling interestDividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (301)— (31)(332)Dividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (393)— (46)(439)
Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — — — Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — 13 — — — 13 
Withholding taxes on net share settlements of stock-based compensationWithholding taxes on net share settlements of stock-based compensation— — (17)— — — (17)Withholding taxes on net share settlements of stock-based compensation— — (18)— — — (18)
Stock-based compensationStock-based compensation— — 20 — — — 20 Stock-based compensation— — 33 — — — 33 
Debt credit risk adjustmentDebt credit risk adjustment— (12)— (12)Debt credit risk adjustment— (19)— (19)
Balance, June 30, 2021$10,753 (2,561)(84)126 8,234 
Balance, September 30, 2021Balance, September 30, 2021$— 10,769 (2,508)(118)125 8,268 
Common stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equityCommon stockAdditional paid-in capitalAccumulated deficitAccumulated other
comprehensive loss
Noncontrolling interestTotal equity
(in millions, except share data)(in millions, except share data)SharesAmount(in millions, except share data)SharesAmount
Balance, March 31, 2021$10,740 (2,677)(95)125 8,093 
Balance, June 30, 2021Balance, June 30, 2021$— 10,753 (2,561)(84)126 8,234 
Net incomeNet income— — — 240 — 17 257 Net income— — — 145 — 15 160 
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax— — — — 10 (1)Foreign currency translation adjustments, net of tax— — — — (27)(1)(28)
Dividends paid to Qurate Retail, Inc. and noncontrolling interestDividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (124)— (15)(139)Dividends paid to Qurate Retail, Inc. and noncontrolling interest— — — (92)— (15)(107)
Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — — — Impact of tax liability allocation and indemnification agreement with Qurate Retail, Inc.— — — — — 
Withholding taxes on net share settlements of stock-based compensationWithholding taxes on net share settlements of stock-based compensation— (2)— — — (2)Withholding taxes on net share settlements of stock-based compensation— (1)— — — (1)
Stock-based compensationStock-based compensation— — 11 — — — 11 Stock-based compensation— — 13 — — — 13 
Debt credit risk adjustmentDebt credit risk adjustment— — — — — Debt credit risk adjustment— — — — (7)— (7)
Balance, June 30, 2021$10,753 (2,561)(84)126 8,234 
Balance, September 30, 2021Balance, September 30, 2021$— 10,769 (2,508)(118)125 8,268 
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements
(unaudited)

(1) Basis of Presentation
QVC, Inc. and its consolidated subsidiaries (unless otherwise indicated or required by the context, the terms "we," "our," "us," the "Company" and "QVC" refer to QVC, Inc. and its consolidated subsidiaries) is a retailer of a wide range of consumer products, which are marketed and sold primarily by merchandise-focused televised shopping programs, the Internet and mobile applications.
In the United States ("U.S."), QVC's televised shopping programs, including live and recorded content, are distributed across multiple channels nationally on a full-time basis, including QVC, QVC2, QVC3, HSN and HSN2. The Company's U.S. programming is also available on QVC.com and HSN.com, which we refer to as our "U.S. websites"; virtual multichannel video programming distributors (including Hulu + Live TV, AT&T TV, and YouTube TV); applications via streaming video; Facebook Live, Roku, Apple TV, Amazon Fire and Xfinity Flex; mobile applications; social pages and over-the-air broadcasters.
QVC's digital platforms enable consumers to purchase goods offered on our televised programming, along with a wide assortment of products that are available only on our U.S. websites. QVC.com, HSN.com and our other digital platforms (including our mobile applications, social pages and others) are natural extensions of our business model, allowing customers to engage in our shopping experience wherever they are, with live or on-demand content customized to the device they are using. In addition to offering video content, our U.S. websites allow shoppers to browse, research, compare and perform targeted searches for products, read customer reviews, control the order-entry process and conveniently access their account.
Internationally, QVC's televised shopping programs, including live and recorded content, are distributed to households outside of the U.S., primarily in Germany, Austria, Japan, the United Kingdom ("U.K."), the Republic of Ireland and Italy. In some of the countries where QVC operates, QVC's televised shopping programs are distributed across multiple QVC channels: QVC Style and QVC2 in Germany and QVC Beauty, QVC Extra and QVC Style in the U.K. Similar to the U.S., our international businesses also engage customers via websites, mobile applications, and social pages. QVC's international business employs product sourcing teams who select products tailored to the interests of each local market.
The Company's Japanese operations ("QVC-Japan") are conducted through a joint venture with Mitsui & Co., LTD ("Mitsui"). QVC-Japan is owned 60% by the Company and 40% by Mitsui. The Company and Mitsui share in all profits and losses based on their respective ownership interests. During the six months ended June 30, 2021 and 2020, QVC-Japan paid dividends to Mitsui of $31$46 million during each of the nine months ended September 30, 2021 and $30 million, respectively.2020.
ThePrior to September 2021, the Company also hashad a joint venture with CNR Media Group, formerly known as China Broadcasting Corporation, a limited liability company owned by China National Radio (''CNR''). The Company ownsowned a 49% interest in a CNR subsidiary, CNR Home Shopping Co., Ltd. (''CNRS''). CNRS operates a retail business in China through a shopping television channel with an associated website. This joint venture is that was accounted for as an equity method investmentinvestment. During the three months ended September 30, 2021, QVC sold its interest in CNRS which resulted in an immaterial loss for the three and nine months ended September 30, 2021 recorded asin equity in income (losses) earnings of investee in the condensed consolidated statements of operations. In June 2021, QVC entered into an agreement to sell its interest in CNRS. The transaction is expected to close in the third quarter of 2021.
The Company is an indirect wholly-owned subsidiary of Qurate Retail, Inc. ("Qurate Retail") (Nasdaq: QRTEA, QRTEB and QRTEP), which owns interests in a broad range of digital commerce businesses, including Qurate Retail's other wholly-owned subsidiary Zulily, LLC ("Zulily"), as well as other minority investments. QVC is part of the Qurate Retail Group, formerly QVC Group, a portfolio of brands including QVC, Zulily and Cornerstone Brands, Inc. ("CBI").
On December 31, 2018, QVC entered into the Fourth Amended and Restated Credit Agreement that provides for a $2.95 billion revolving credit facility as explained further in note 5. The Fourth Amended and Restated Credit Agreement includes a $400 million tranche that may be borrowed by QVC or Zulily. Under the terms of the Fourth Amended and Restated Credit Agreement, QVC and Zulily are jointly and severally liable for all amounts borrowed on the $400 million tranche. In accordance with the accounting guidance for obligations resulting from joint and several liability arrangements, QVC will record a liability for amounts it has borrowed under the credit facility plus any additional amount it expects to repay on behalf of Zulily. As of JuneSeptember 30, 2021, there was $77$120 million borrowed by Zulily on the $400 million tranche of the Fourth Amended and Restated Credit Agreement, none of which the Company expects to repay on behalf of Zulily.

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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
During each of the sixnine months ended JuneSeptember 30, 2021 and 2020, QVC and Zulily engaged in multiple transactions relating to sales, sourcing of merchandise, marketing initiatives and business advisory services. QVC allocated expenses of $4$6 million to Zulily for each of the sixnine months ended JuneSeptember 30, 2021 and 2020. Zulily allocated expenses of $5$6 million and $8 million to QVC for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.2020, respectively.
In September 2020, QVC and Zulily executed a Master Promissory Note ("Promissory Note") whereby Zulily may borrow up to $100 million at a variable interest rate equal to the LIBORLondon Interbank Offered Rate ("LIBOR") rate plus an applicable margin rate. The Promissory Note matures in September 2030. There were no borrowings on the Promissory Note as of JuneSeptember 30, 2021 and December 31, 2020.
During each of the sixnine months ended JuneSeptember 30, 2021 and 2020, QVC and CBI engaged in multiple transactions relating to personnel and business advisory services. QVC allocated expenses of $11$16 million and $18 million to CBI for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.2020, respectively. CBI allocated expenses of $1 million to QVC for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.
In December 2019, a new coronavirus disease ("COVID-19'") pandemic was reported to have surfaced in Wuhan, China and has subsequently spread across the globe, including all of the countries in which QVC operates. As a result of the spread of COVID-19, certain local governmental agencies have imposed travel restrictions, local quarantines or stay at home restrictions to contain the spread, which has caused a significant disruption to most sectors of the economy.
Management is not presently aware of any events or circumstances arising from COVID-19 that would require the Company to update the estimates, judgments or revise the carrying value of our assets or liabilities. Management's estimates may change, however, as new events occur and additional information is obtained, and any such changes will be recognized in the consolidated financial statements. Actual results could differ from estimates, and any such differences may be material to our financial statements.

On December 30, 2020, the Company and Liberty Interactive LLC ("LIC") completed an internal realignment of the Company's global finance structure that resulted in a common control transaction with Qurate Retail. As part of the common control transaction, LIC issued a promissory note (“LIC Note”) to the Company with an initial face amount of $1.8 billion, a stated interest rate of 0.48% and a maturity of December 29, 2029. Interest on the LIC Note is to be paid annually beginning on December 29, 2021. QVC recorded $2 million and $4$6 million of related party interest income for the three and sixnine months ended JuneSeptember 30, 2021, respectively, included in interest expense, net in the consolidated statement of operations.

The condensed consolidated financial statements include the accounts of QVC, Inc. and its majority-owned subsidiaries. All significant intercompany accounts and transactions were eliminated in consolidation.

The accompanying (a) condensed consolidated balance sheet as of December 31, 2020, which has been derived from audited financial statements, and (b) the interim unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") for interim financial information and the instructions to Form 10-Q and Article 10 of Regulation S-X as promulgated by the Securities and Exchange Commission. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation of the results for such periods have been included. The results of operations for any interim period are not necessarily indicative of results for the full year. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in QVC's Annual Report on Form 10-K for the year ended December 31, 2020.
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Estimates include, but are not limited to, sales returns, uncollectible receivables, inventory obsolescence, internally-developed software, valuation of acquired intangible assets and goodwill and income taxes.



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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(2) Television Distribution Rights, Net
Television distribution rights consisted of the following:
(in millions)(in millions)June 30, 2021December 31, 2020(in millions)September 30, 2021December 31, 2020
Television distribution rightsTelevision distribution rights$823 814 Television distribution rights$823 814 
Less accumulated amortizationLess accumulated amortization(636)(751)Less accumulated amortization(654)(751)
Television distribution rights, netTelevision distribution rights, net$187 63 Television distribution rights, net$169 63 
The Company recorded amortization expense of $23$32 million and $35$33 million for the three months ended JuneSeptember 30, 2021 and 2020, respectively, related to television distribution rights. For the sixnine months ended JuneSeptember 30, 2021 and 2020, amortization expense for television distribution rights was $48$80 million and $69$102 million, respectively.
As of JuneSeptember 30, 2021, related amortization expense for each of the next five years ended December 31 was as follows (in millions):
Remainder of 2021Remainder of 2021$59 Remainder of 2021$30 
20222022103 2022108 
2023202322 202326 
202420242024
202520252025

(3) Goodwill and Other Intangible Assets, Net
The changes in the carrying amount of goodwill by operating segment for the sixnine months ended JuneSeptember 30, 2021 were as follows:
(in millions)(in millions)QxHQVC-InternationalTotal(in millions)QxHQVC-InternationalTotal
Balance as of December 31, 2020Balance as of December 31, 2020$5,112 922 6,034 Balance as of December 31, 2020$5,112 922 6,034 
Exchange rate fluctuationsExchange rate fluctuations(31)(31)Exchange rate fluctuations— (46)(46)
Balance as of June 30, 2021$5,112 891 6,003 
Balance as of September 30, 2021Balance as of September 30, 2021$5,112 876 5,988 
Other intangible assets consisted of the following:
June 30, 2021December 31, 2020September 30, 2021December 31, 2020
(in millions)(in millions)Gross
cost
Accumulated
amortization
Other intangible assets, netGross
cost
Accumulated
amortization
Other intangible assets, net(in millions)Gross
cost
Accumulated
amortization
Other intangible assets, netGross
cost
Accumulated
amortization
Other intangible assets, net
Purchased and internally developed softwarePurchased and internally developed software$983 (694)289 952 (663)289 Purchased and internally developed software$1,002 (721)281 952 (663)289 
Affiliate and customer relationshipsAffiliate and customer relationships2,839 (2,582)257 2,845 (2,564)281 Affiliate and customer relationships2,836 (2,590)246 2,845 (2,564)281 
Debt origination feesDebt origination fees10 (5)10 (4)Debt origination fees10 (6)10 (4)
Trademarks (indefinite life)Trademarks (indefinite life)2,878 — 2,878 2,878 — 2,878 Trademarks (indefinite life)2,878 — 2,878 2,878 — 2,878 
$6,710 (3,281)3,429 6,685 (3,231)3,454 $6,726 (3,317)3,409 6,685 (3,231)3,454 
The Company recorded amortization expense of $41$42 million and $38$36 million for the three months ended JuneSeptember 30, 2021 and 2020, respectively, related to other intangible assets. For the sixnine months ended JuneSeptember 30, 2021 and 2020, amortization expense for other intangible assets was $78$120 million and $75$111 million, respectively.

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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
As of JuneSeptember 30, 2021, the related amortization and interest expense for each of the next five years ended December 31 was as follows (in millions):
Remainder of 2021Remainder of 2021$100 Remainder of 2021$47 
20222022161 2022169 
20232023120 2023135 
2024202476 202486 
2025202547 202547 

(4) Accrued Liabilities
Accrued liabilities consisted of the following:
(in millions)(in millions)June 30, 2021December 31, 2020(in millions)September 30, 2021December 31, 2020
Accounts payable non-tradeAccounts payable non-trade$295 408 Accounts payable non-trade$271 408 
Allowance for sales returnsAllowance for sales returns186 267 Allowance for sales returns186 267 
Accrued compensation and benefitsAccrued compensation and benefits155 214 Accrued compensation and benefits147 214 
OtherOther339 413 Other279 413 
$975 1,302 $883 1,302 


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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(5) Long-Term Debt and Finance Lease Obligations
Long-term debt and finance lease obligations consisted of the following:
(in millions)(in millions)June 30, 2021December 31, 2020(in millions)September 30, 2021December 31, 2020
3.5% Exchangeable Senior Debentures due 20313.5% Exchangeable Senior Debentures due 2031$507 393 3.5% Exchangeable Senior Debentures due 2031$549 393 
4.375% Senior Secured Notes due 2023, net of original issue discount4.375% Senior Secured Notes due 2023, net of original issue discount750 750 4.375% Senior Secured Notes due 2023, net of original issue discount750 750 
4.85% Senior Secured Notes due 2024, net of original issue discount4.85% Senior Secured Notes due 2024, net of original issue discount600 600 4.85% Senior Secured Notes due 2024, net of original issue discount600 600 
4.45% Senior Secured Notes due 2025, net of original issue discount4.45% Senior Secured Notes due 2025, net of original issue discount599 599 4.45% Senior Secured Notes due 2025, net of original issue discount599 599 
4.75% Senior Secured Notes due 20274.75% Senior Secured Notes due 2027575 575 4.75% Senior Secured Notes due 2027575 575 
4.375% Senior Secured Notes due 20284.375% Senior Secured Notes due 2028500 500 4.375% Senior Secured Notes due 2028500 500 
5.45% Senior Secured Notes due 2034, net of original issue discount5.45% Senior Secured Notes due 2034, net of original issue discount399 399 5.45% Senior Secured Notes due 2034, net of original issue discount399 399 
5.95% Senior Secured Notes due 2043, net of original issue discount5.95% Senior Secured Notes due 2043, net of original issue discount300 300 5.95% Senior Secured Notes due 2043, net of original issue discount300 300 
6.375% Senior Secured Notes due 20676.375% Senior Secured Notes due 2067225 225 6.375% Senior Secured Notes due 2067225 225 
6.25% Senior Secured Notes due 20686.25% Senior Secured Notes due 2068500 500 6.25% Senior Secured Notes due 2068500 500 
Finance lease obligations (note 6)Finance lease obligations (note 6)158 168 Finance lease obligations (note 6)163 168 
Less debt issuance costs, netLess debt issuance costs, net(46)(50)Less debt issuance costs, net(45)(50)
Total debt and finance lease obligationsTotal debt and finance lease obligations5,067 4,959 Total debt and finance lease obligations5,115 4,959 
Less current portionLess current portion(524)(410)Less current portion(567)(410)
Long-term portion of debt and finance lease obligationsLong-term portion of debt and finance lease obligations$4,543 4,549 Long-term portion of debt and finance lease obligations$4,548 4,549 
Exchangeable Senior Debentures
The Company has elected to account for its Motorola Solutions, Inc. 3.5% Exchangeable Senior Exchangeable Debentures Due 2031 (the “MSI Exchangeables”) using the fair value option. Accordingly, changes in the fair value of these instruments are recognized as losses(losses) gains on financial instruments in the statements of operations and in other comprehensive income as it relates to instrument specific credit risk on the consolidated statements of comprehensive income. The Company has classified for financial reporting purposes the MSI Exchangeables as a current liability as the MSI Exchangeables are exchangeable at the option of the holder at any time. Although we do not own underlying shares, the Company has entered into certain derivative transactions in order to hedge against upward price fluctuations on certain shares. Such derivative instruments are recognized in the other current assets line item in the condensed consolidated balance sheets, and are marked to fair value each reporting period. The changes in fair value are recognized in losses(losses) gains on financial instruments in the condensed statement of operations.

Senior Secured Notes
All of QVC's senior secured notes are secured by the capital stock of QVC and certain of its subsidiaries and have equal priority to the senior secured credit facility. The interest on QVC's senior secured notes is payable semi-annually with the exception of the 6.375% Senior Secured Notes due 2067 (the "2067 Notes") and the 6.25% Senior Secured Notes due 2068 (the "2068 Notes"), which is payable quarterly.

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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
Senior Secured Credit Facility
On December 31, 2018, QVC entered into the Fourth Amended and Restated Credit Agreement with Zulily as borrowers (collectively, the “Borrowers”) which is a multi-currency facility that provides for a $2.95 billion revolving credit facility with a $450 million sub-limit for standby letters of credit and $1.5 billion of uncommitted incremental revolving loan commitments or incremental term loans. The Fourth Amended and Restated Credit Agreement includes a $400 million tranche that may be borrowed by the Company or Zulily with a $50 million sub-limit for standby letters of credit. The remaining $2.55 billion and any incremental loans may be borrowed only by the Company. Borrowings that are alternate base rate loans will bear interest at a per annum rate equal to the base rate plus a margin that varies between 0.25% and 0.75% depending on the Borrowers’ combined ratio of Consolidated Total Debt to Consolidated EBITDA (the “Combined Consolidated Leverage Ratio”). Borrowings that are London Interbank Offered Rate ("LIBOR")LIBOR loans will bear interest at a per annum rate equal to the applicable LIBOR rate plus a margin that varies between 1.25% and 1.75% depending on the Borrowers’ Combined Consolidated Leverage Ratio. Each loan may be prepaid at any time and from time to time without penalty other than customary breakage costs. No mandatory prepayments will be required other than when borrowings and letter of credit usage exceed availability; provided that, if Zulily ceases to be controlled by Qurate Retail, all of its loans must be repaid and its letters of credit cash collateralized. The facility matures on December 31, 2023. Payment of loans may be accelerated following certain customary events of default.
QVC had $2.85$2.81 billion available under the terms of the Fourth Amended and Restated Credit Agreement as of JuneSeptember 30, 2021, including the portion available under the $400 million tranche that Zulily may also borrow on.
The payment and performance of the Borrowers’ obligations under the Fourth Amended and Restated Credit Agreement are guaranteed by each of QVC’s Material Domestic Subsidiaries (as defined in the Fourth Amended and Restated Credit Agreement). Further, the borrowings under the Fourth Amended and Restated Credit Agreement are secured, pari passu with QVC’s existing notes, by a pledge of all of QVC’s equity interests. In addition, the payment and performance of the Borrowers’ obligations with respect to the $400 million tranche available to both QVC and Zulily are also guaranteed by Zulily and secured by a pledge of all of Zulily’s equity interests.
The Fourth Amended and Restated Credit Agreement contains certain affirmative and negative covenants, including certain restrictions on the Company and Zulily and each of their respective restricted subsidiaries (subject to certain exceptions) with respect to, among other things: incurring additional indebtedness; creating liens on property or assets; making certain loans or investments; selling or disposing of assets; paying certain dividends and other restricted payments; dissolving, consolidating or merging; entering into certain transactions with affiliates; entering into sale or leaseback transactions; restricting subsidiary distributions; and limiting the Company’s consolidated leverage ratio and the Borrowers’ Combined Consolidated Leverage Ratio.
Interest Rate Swap Arrangements
In July 2019, the Company entered into a three-year interest swap arrangement with a notional amount of $125 million. The swap arrangement did not qualify as a cash flow hedge under U.S. GAAP and the fair value of the swap instrument was in a net liability position of $2 million and $3 million as of JuneSeptember 30, 2021 and December 31, 2020, respectively, whichrespectively. The swap arrangement was included in accrued liabilities and other long-term liabilities.liabilities as of September 30, 2021 and December 31, 2020, respectively.
Changes in the fair value of the swaps are reflected in losses(losses) gains on financial instruments in the condensed consolidated statements of operations.

Other Debt Related Information
QVC was in compliance with all of its debt covenants as of JuneSeptember 30, 2021.
The weighted average interest rate applicable to all of the outstanding debt (excluding finance leases) prior to amortization of bond discounts and related debt issuance costs was 4.9% as of JuneSeptember 30, 2021.


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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(6) Leases
The Company has finance lease agreements with transponder and transmitter network suppliers for the right to transmit its signals in the U.S. and Germany. The Company is also party to a finance lease agreement for a warehouse.
QVC also leases data processing equipment, facilities, office space and land. These leases are classified as operating leases. Operating lease right-of-use assets and operating lease liabilities are recognized based on the present value of the future lease payments using our incremental borrowing rate. Leases with an initial term of 12 months or less are not recorded on the balance sheet. Our leases have remaining lease terms of less than 1 year to 13 years, some of which may include the option to extend or terminate the leases.
The components of lease cost for the three and sixnine months ended JuneSeptember 30, 2021 and 2020, were as follows:
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Finance lease costFinance lease costFinance lease cost
Depreciation of leased assets Depreciation of leased assets$10 10  Depreciation of leased assets$14 15 
Interest on lease liabilities Interest on lease liabilities Interest on lease liabilities
Total finance lease costTotal finance lease cost14 14 Total finance lease cost20 21 
Operating lease costOperating lease cost10 10 20 20 Operating lease cost10 30 29 
Total lease cost Total lease cost$17 17 34 34  Total lease cost$16 16 50 50 
The remaining weighted-average lease term and the weighted-average discount rate were as follows:
JuneSeptember 30, 2021
Weighted-average remaining lease term (years):
     Finance leases8.27.9
     Operating leases10.810.7
Weighted-average discount rate:
     Finance leases5.25.1 %
     Operating leases5.96.0 %












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Table of Contents
QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
Supplemental balance sheet information related to leases was as follows:
(in millions)(in millions)June 30, 2021December 31, 2020(in millions)September 30, 2021December 31, 2020
Operating Leases:Operating Leases:Operating Leases:
Operating lease right-of-use assets Operating lease right-of-use assets$211 221  Operating lease right-of-use assets$206 221 
Accrued liabilities Accrued liabilities$24 25  Accrued liabilities$24 25 
Other long-term liabilities Other long-term liabilities187 195  Other long-term liabilities181 195 
Total operating lease liabilities Total operating lease liabilities$211 220  Total operating lease liabilities$205 220 
Finance Leases:Finance Leases:Finance Leases:
Property and equipment Property and equipment$274 278  Property and equipment$281 278 
Accumulated depreciation Accumulated depreciation(147)(141) Accumulated depreciation(149)(141)
Property and equipment, net Property and equipment, net$127 137  Property and equipment, net$132 137 
Current portion of debt and finance lease obligations Current portion of debt and finance lease obligations$17 18  Current portion of debt and finance lease obligations$18 18 
Long-term portion of debt and finance lease obligations Long-term portion of debt and finance lease obligations141 150  Long-term portion of debt and finance lease obligations145 150 
Total finance lease liabilities Total finance lease liabilities$158 168  Total finance lease liabilities$163 168 
Supplemental cash flow information related to leases was as follows:
Six months ended June 30,Nine months ended September 30,
(in millions)(in millions)20212020(in millions)20212020
Cash paid for amounts included in the measurement of lease liabilities:Cash paid for amounts included in the measurement of lease liabilities:Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases Operating cash flows from operating leases$20 25  Operating cash flows from operating leases$29 33 
Operating cash flows from finance leases Operating cash flows from finance leases Operating cash flows from finance leases
Financing cash flows from finance leases Financing cash flows from finance leases Financing cash flows from finance leases13 14 
Right-of-use assets obtained in exchange for lease obligations:Right-of-use assets obtained in exchange for lease obligations:Right-of-use assets obtained in exchange for lease obligations:
Operating leases Operating leases$19  Operating leases22 
Finance leases Finance leases$11 — 
Future payments under noncancelable operating leases and finance leases with initial terms of one year or more as of JuneSeptember 30, 2021 consisted of the following:
(in millions)(in millions)Finance leasesOperating leasesTotal leases(in millions)Finance leasesOperating leasesTotal leases
Remainder of 2021Remainder of 2021$12 19 31 Remainder of 2021$15 
2022202226 34 60 202228 35 63 
2023202325 28 53 202327 28 55 
2024202424 25 49 202426 25 51 
2025202521 21 42 202524 21 45 
ThereafterThereafter89 168 257 Thereafter90 167 257 
Total lease paymentsTotal lease payments197 295 492 Total lease payments201 285 486 
Less: imputed interestLess: imputed interest(39)(84)(123)Less: imputed interest(38)(80)(118)
Total lease liabilitiesTotal lease liabilities$158 211 369 Total lease liabilities$163 205 368 

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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(7) Revenue

Disaggregated revenue by segment and product category consisted of the following:
Three months ended June 30, 2021Six months ended June 30, 2021Three months ended September 30, 2021Nine months ended September 30, 2021
(in millions)(in millions)QxHQVC-InternationalTotalQxHQVC-InternationalTotal(in millions)QxHQVC-InternationalTotalQxHQVC-InternationalTotal
HomeHome$775 309 1,084 1,550 633 2,183 Home$679 272 951 2,229 905 3,134 
BeautyBeauty294 193 487 580 357 937 Beauty279 164 443 859 521 1,380 
ApparelApparel359 127 486 649 253 902 Apparel336 119 455 985 372 1,357 
AccessoriesAccessories272 71 343 510 137 647 Accessories210 62 272 720 199 919 
ElectronicsElectronics167 32 199 368 65 433 Electronics171 24 195 539 89 628 
JewelryJewelry76 54 130 174 114 288 Jewelry95 55 150 269 169 438 
Other revenueOther revenue46 51 94 100 Other revenue43 46 137 146 
Total net revenueTotal net revenue$1,989 791 2,780 3,925 1,565 5,490 Total net revenue$1,813 699 2,512 5,738 2,264 8,002 
Three months ended June 30, 2020Six months ended June 30, 2020Three months ended September 30, 2020Nine months ended September 30, 2020
(in millions)(in millions)QxHQVC-InternationalTotalQxHQVC-InternationalTotal(in millions)QxHQVC-InternationalTotalQxHQVC-InternationalTotal
HomeHome$803 286 1,089 1,484 543 2,027 Home$819 286 1,105 2,303 829 3,132 
BeautyBeauty325 186 511 613 331 944 Beauty297 168 465 910 499 1,409 
ApparelApparel302 100 402 601 201 802 Apparel312 115 427 913 316 1,229 
AccessoriesAccessories245 63 308 457 121 578 Accessories219 67 286 676 188 864 
ElectronicsElectronics217 31 248 391 53 444 Electronics197 25 222 588 78 666 
JewelryJewelry82 47 129 180 96 276 Jewelry93 59 152 273 155 428 
Other revenueOther revenue36 36 76 79 Other revenue43 46 119 125 
Total net revenueTotal net revenue$2,010 713 2,723 3,802 1,348 5,150 Total net revenue$1,980 723 2,703 5,782 2,071 7,853 

Consumer Product Revenue and Other Revenue

QVC's revenue includes sales of consumer products in the following categories; home, beauty, apparel, accessories, electronics and jewelry, which are primarily sold through live merchandise-focused televised shopping programs and via our websites and other interactive media.

Other revenue consists primarily of income generated from our U.S. Private Label Credit Card ("PLCC") in which a large consumer financial services company provides revolving credit directly to QVC's customers for the sole purpose of purchasing merchandise or services with a PLCC. In return, the Company receives a portion of the net economics of the credit card program.

Revenue Recognition

Revenue is recognized when obligations with our customers are satisfied; generally this occurs at the time of shipment to our customers consistent with when control of the shipped product passes. The recognized revenue reflects the consideration we expect to receive in exchange for transferring goods, net of allowances for returns.

The Company generally recognizes revenue related to the PLCC program over time as the PLCC is used by QVC's customers.

Sales, value add, use and other taxes the Company collects concurrent with revenue-producing activities are excluded from revenue.

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Table of Contents
QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
The Company elected to treat shipping and handling activities that occur after the customer obtains control of the goods as a fulfillment cost and not as a promised good or service. Accordingly, the Company accrues the related shipping costs and recognizes revenue upon delivery of the goods to the shipping carrier. In electing this accounting policy, all shipping and handling activities will be treated as fulfillment costs.

The Company generally extends payment terms with its customers of one year or less and does not consider the time value of money when recognizing revenue.

Significant Judgments

Our products are generally sold with a right of return and we may provide other credits or incentives, which are accounted for as variable consideration when estimating the amount of revenue to recognize. Returns and credits are estimated at contract inception and updated at the end of each reporting period as additional information becomes available. The Company has determined that it is generally the principal in vendor arrangements as the Company can establish control over the goods prior to shipment. Accordingly, the Company records revenue for these arrangements on a gross basis.

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Table of Contents
QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(8) Income Taxes
The Company calculates its interim income tax provision by applying its best estimate of the annual expected effective tax rate to its ordinary year-to-date income or loss. The tax or benefit related to significant, unusual or extraordinary items that will be separately reported or reported net of their related tax effect are individually computed and recognized in the interim period in which those items occur.
The computation of the annual estimated effective tax rate at each interim period requires certain estimates and significant judgment including, but not limited to, the expected operating income for the year, projections of the proportion of income earned and taxed in foreign jurisdictions, permanent and temporary differences as a result of differences between amounts measured and recognized in accordance with tax laws and financial accounting standards, and the likelihood of recovering deferred tax assets. The accounting estimates used to compute the provision for income taxes may change as new events occur, additional information is obtained or as the tax environment changes. To the extent that the estimated annual effective tax rate changes during a quarter, the effect of the change on the prior quarters is included in the tax expense for the current quarter.
For the three months ended JuneSeptember 30, 2021 and 2020, the Company recorded a tax provision of $96$85 million and $92$80 million, respectively, which represented an effective tax rate of 27.2%34.7% and 29.0%28.2%, respectively. For the sixnine months ended JuneSeptember 30, 2021 and 2020, the Company recorded a tax provision of $181$266 million and $152$232 million, respectively, which represented an effective tax rate of 26.8% and 29.3%, respectively.28.9% for both periods. The 2021 rate differs from the U.S. federal income tax rate of 21% due primarily to state and foreign tax expenses.expenses and increases in valuation allowances. The 2021 effective tax rate has decreasedincreased from the prior year for both the three months and six months ended JuneSeptember 30, 2021 primarily due to decreasesincreases in state tax expensepermanent differences and aincreases in valuation allowance established in the prior year for excess U.S. foreign tax credits.allowances.

The Company participates in a consolidated federal return filing with Qurate Retail. As of JuneSeptember 30, 2021, the Company's tax years through 2016 are closed for federal income tax purposes, and the Internal Revenue Service ("IRS") has completed its examination of the Company's 2017, 2018 and 2019 tax years. The Company's 2020 and 2021 tax years are being examined currently as part of the Qurate Retail consolidated return under the IRS's Compliance Assurance Process program. The Company, or one of its subsidiaries, files income tax returns in various states and foreign jurisdictions. As of JuneSeptember 30, 2021, the Company was under examination in the state of Pennsylvania, New York City, the U.K. and Japan.

The Company is a party to a Tax Liability Allocation and Indemnification Agreement (the “Tax Agreement”) with Qurate Retail. The Tax Agreement establishes the methodology for the calculation and payment of income taxes in connection with the consolidation of the Company with Qurate Retail for income tax purposes. Generally, the Tax Agreement provides that the Company will pay Qurate Retail an amount equal to the tax liability, if any, that it would have if it were to file as a consolidated group separate and apart from Qurate Retail, with exceptions for the treatment and timing of certain items, including but not limited to deferred intercompany transactions, credits, and net operating and capital losses. To the extent that the separate company tax expense is different from the payment terms of the Tax Agreement, the difference is recorded as either a dividend or capital contribution.
The amounts of the tax-related (receivable) payable (from) due to Qurate Retail as of JuneSeptember 30, 2021 and December 31, 2020 were $1$(9) million and $47 million, respectively, and were included in accrued liabilities in the accompanying condensed consolidated balance sheets.

(9) Commitments and Contingencies
The Company has contingent liabilities related to legal and tax proceedings and other matters arising in the ordinary course of business. Although it is reasonably possible the Company may incur losses upon conclusion of such matters, an estimate of any loss or range of loss cannot be made. In the opinion of management, it is expected that the amounts, if any, which may be required to satisfy such contingencies will not be material in relation to the accompanying condensed consolidated financial statements.
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
Network and information systems, including the Internet and telecommunication systems, third party delivery services and other technologies are critical to QVC's business activities. Substantially all of QVC's customer orders, fulfillment and delivery services are dependent upon the use of network and information systems, including the use of third party telecommunication and delivery service providers. If information systems including the Internet or telecommunication services are disrupted, or if the third party delivery services experience a disruption in their transportation delivery services, the Company could face a significant disruption in fulfilling QVC's customer orders and shipment of QVC's products. The Company has active disaster recovery programs in place to help mitigate risks associated with these critical business activities.

(10) Financial Instruments and Fair Value Measurements
For assets and liabilities required to be reported or disclosed at fair value, U.S. GAAP provides a hierarchy that prioritizes inputs to valuation techniques used to measure fair value into three broad levels. Level 1 inputs are quoted market prices in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date. Level 2 inputs, other than quoted market prices included within Level 1, are observable for the asset or liability, either directly or indirectly. Level 3 inputs are unobservable inputs for the asset or liability.
The Company's assets and liabilities measured or disclosed at fair value were as follows:
Fair value measurements at June 30, 2021 usingFair value measurements at September 30, 2021 using
(in millions)(in millions)TotalQuoted prices
in active
markets for
identical
assets
(Level 1)
Significant
other
observable
inputs
(Level 2)
Significant
unobservable
inputs
(Level 3)
(in millions)TotalQuoted prices
in active
markets for
identical
assets
(Level 1)
Significant
other
observable
inputs
(Level 2)
Significant
unobservable
inputs
(Level 3)
Current assets:Current assets:Current assets:
Cash equivalents Cash equivalents$255 255 — —  Cash equivalents$150 150 — — 
Financial instrument asset (note 5) Financial instrument asset (note 5)107 — 107 —  Financial instrument asset (note 5)92 — 92 — 
Current liabilities:Current liabilities:Current liabilities:
Debt (note 5) Debt (note 5)507 — 507 —  Debt (note 5)549 — 549 — 
Interest rate swap arrangements (note 5) Interest rate swap arrangements (note 5)— — 
Long-term liabilities:Long-term liabilities:Long-term liabilities:
Debt (note 5)Debt (note 5)4,707 769 3,938 — Debt (note 5)4,699 749 3,950 — 
Interest rate swap arrangements (note 5)— — 
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
Fair value measurements at December 31, 2020 usingFair value measurements at December 31, 2020 using
(in millions)(in millions)TotalQuoted prices
in active
markets for
identical
assets
(Level 1)
Significant
other
observable
inputs
(Level 2)
Significant
unobservable
inputs
(Level 3)
(in millions)TotalQuoted prices
in active
markets for
identical
assets
(Level 1)
Significant
other
observable
inputs
(Level 2)
Significant
unobservable
inputs
(Level 3)
Current assets:Current assets:Current assets:
Cash equivalentsCash equivalents$240 240 — — Cash equivalents$240 240 — — 
Financial instrument asset (note 5)Financial instrument asset (note 5)23 23 — Financial instrument asset (note 5)23 23 — 
Current liabilities:Current liabilities:Current liabilities:
Debt (note 5)Debt (note 5)393 — 393 — Debt (note 5)393 — 393 — 
Long-term liabilities:Long-term liabilities:Long-term liabilities:
Debt (note 5)Debt (note 5)4,705 743 3,962 — Debt (note 5)4,705 743 3,962 — 
Interest rate swap arrangements (note 5) Interest rate swap arrangements (note 5)—  Interest rate swap arrangements (note 5)— — 
The 2067 Notes (ticker: QVCD) and the 2068 Notes (ticker: QVCC) are considered Level 1 fair value instruments as reported in the foregoing tables as they are traded on the New York Stock Exchange, which the Company considers to be an "active market," as defined by U.S. GAAP. The remainder of the Company's Level 2 financial liabilities are debt instruments and derivative instruments with quoted market prices that are not considered to be traded on "active markets." Accordingly, these financial instruments are reported in the foregoing tables as Level 2 fair value instruments.
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(11) Information about QVC's Operating Segments
The Company evaluates performance and makes decisions about allocating resources to its operating segments based on financial measures such as net revenue, Adjusted OIBDA (defined below), gross margin, average sales price per unit, number of units shipped and revenue. For segment reporting purposes, the Company defines Adjusted OIBDA, as net revenue less cost of goods sold, operating expenses, and selling, general and administrative expenses (excluding stock-based compensation). The Company believes this measure is an important indicator of the operational strength and performance of its segments by identifying those items that are not directly a reflection of each segment's performance or indicative of ongoing business trends. In addition, this measure allows management to view operating results and perform analytical comparisons and benchmarking among the Company's businesses and identify strategies to improve performance. This measure of performance excludes depreciation, amortization, stock-based compensation, and impairment loss (if any) that are included in the measurement of operating income pursuant to U.S. GAAP. Accordingly, Adjusted OIBDA should be considered in addition to, but not as a substitute for, operating income, net income, cash flow provided by operating activities and other measures of financial performance prepared in accordance with U.S. GAAP.
QVC's chief operating decision maker ("CODM") is QVC's Chief Executive Officer. QVC's CODM has ultimate responsibility for enterprise decisions. QVC's CODM determines, in particular, resource allocation for, and monitors performance of, the consolidated enterprise. The segment managers have responsibility for operating decisions, allocating resources and assessing performance within their respective segments. QVC's CODM relies on internal management reporting that analyzes enterprise results and segment results to the Adjusted OIBDA level.
For the three and sixnine months ended JuneSeptember 30, 2021 and 2020, QVC identified QxH and QVC-International as its two reportable segments. Both operating segments are retailers of a wide range of consumer products, which are marketed and sold primarily by merchandise-focused televised-shopping programs as well as via the Internet and mobile applications in certain markets.
Performance measures
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
20212020202120202021202020212020
(in millions)(in millions)Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
(in millions)Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
Net
revenue
Adjusted
OIBDA
QxHQxH$1,989 391 2,010 388 3,925 740 3,802 681 QxH$1,813 325 1,980 380 5,738 1,065 5,782 1,061 
QVC-InternationalQVC-International791 144 713 119 1,565 287 1,348 216 QVC-International699 115 723 132 2,264 402 2,071 348 
Consolidated QVC Consolidated QVC$2,780 535 2,723 507 5,490 1,027 5,150 897  Consolidated QVC$2,512 440 2,703 512 8,002 1,467 7,853 1,409 
Other information
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
20212020202120202021202020212020
(in millions)(in millions)DepreciationAmortizationDepreciationAmortizationDepreciationAmortizationDepreciationAmortization(in millions)DepreciationAmortizationDepreciationAmortizationDepreciationAmortizationDepreciationAmortization
QxHQxH$24 61 29 70 50 120 58 138 QxH$24 70 31 66 74 190 89 204 
QVC-InternationalQVC-International14 14 28 28 QVC-International13 14 41 10 42 
Consolidated QVCConsolidated QVC$38 64 43 73 78 126 86 144 Consolidated QVC$37 74 45 69 115 200 131 213 
June 30, 2021September 30, 2021
(in millions)(in millions)Total
assets
Capital
expenditures
Property and equipment, net(in millions)Total
assets
Capital
expenditures
Property and equipment, net
QxHQxH$13,958 81 722 QxH$14,073 124 720 
QVC-InternationalQVC-International2,315 13 370 QVC-International2,267 21 366 
Consolidated QVCConsolidated QVC$16,273 94 1,092 Consolidated QVC$16,340 145 1,086 
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
The following table provides a reconciliation of Adjusted OIBDA to operating income and income before income taxes:
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Adjusted OIBDAAdjusted OIBDA$535 507 1,027 897 Adjusted OIBDA$440 512 1,467 1,409 
Stock-based compensationStock-based compensation(11)(10)(20)(16)Stock-based compensation(13)(10)(33)(26)
Depreciation and amortizationDepreciation and amortization(102)(116)(204)(230)Depreciation and amortization(111)(114)(315)(344)
Operating incomeOperating income422 381 803 651 Operating income316 388 1,119 1,039 
Equity in losses of investee(1)(2)
Losses on financial instruments(4)(3)(4)
Equity in (losses) earnings of investeeEquity in (losses) earnings of investee(2)(2)(1)
(Losses) gains on financial instruments(Losses) gains on financial instruments(5)(8)(3)
Interest expense, netInterest expense, net(65)(64)(128)(129)Interest expense, net(64)(65)(192)(194)
Foreign currency (loss) gain(2)(4)
Foreign currency gain (loss)Foreign currency gain (loss)— (4)
Loss on extinguishment of debtLoss on extinguishment of debt— (42)— (42)
Other incomeOther incomeOther income— — — 
Income before income taxesIncome before income taxes$353 317 676 518 Income before income taxes$245 284 921 802 
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(12) Other Comprehensive Income
The change in the component of accumulated other comprehensive loss, net of taxes ("AOCL"), is summarized as follows:
(in millions)(in millions)Comprehensive earnings attributable to debt credit risk adjustmentsForeign currency translation adjustmentsAOCL(in millions)Comprehensive earnings attributable to debt credit risk adjustmentsForeign currency translation adjustmentsAOCL
Balance at January 1, 2021Balance at January 1, 2021$16 (33)(17)Balance at January 1, 2021$16 (33)(17)
Other comprehensive income attributable to QVC, Inc. stockholderOther comprehensive income attributable to QVC, Inc. stockholder(12)(55)(67)Other comprehensive income attributable to QVC, Inc. stockholder(19)(82)(101)
Balance at June 30, 2021(88)(84)
Balance at September 30, 2021Balance at September 30, 2021(3)(115)(118)
Balance at January 1, 2020Balance at January 1, 2020$— (144)(144)Balance at January 1, 2020$— (144)(144)
Other comprehensive loss attributable to QVC, Inc. stockholderOther comprehensive loss attributable to QVC, Inc. stockholder— (6)(6)Other comprehensive loss attributable to QVC, Inc. stockholder— 41 41 
Balance at June 30, 2020— (150)(150)
Balance at September 30, 2020Balance at September 30, 2020— (103)(103)
The component of other comprehensive income is reflected in QVC's condensed consolidated statements of comprehensive income, net of taxes. The following table summarizes the tax effects related to the component of other comprehensive loss:
(in millions)(in millions)Before-tax amountTax benefit (expense)Net-of-tax amount(in millions)Before-tax amountTax benefit (expense)Net-of-tax amount
Three months ended June 30, 2021
Three months ended September 30, 2021Three months ended September 30, 2021
Foreign currency translation adjustmentsForeign currency translation adjustments$10 (1)Foreign currency translation adjustments$(27)(1)(28)
Debt credit risk adjustmentDebt credit risk adjustment— Debt credit risk adjustment(7)— (7)
Other comprehensive incomeOther comprehensive income11 (1)10 Other comprehensive income(34)(1)(35)
Three months ended June 30, 2020
Three months ended September 30, 2020Three months ended September 30, 2020
Foreign currency translation adjustmentsForeign currency translation adjustments$17 18 Foreign currency translation adjustments$50 (1)49 
Other comprehensive incomeOther comprehensive income17 18 Other comprehensive income50 (1)49 
Six months ended June 30, 2021
Nine months ended September 30, 2021Nine months ended September 30, 2021
Foreign currency translation adjustmentsForeign currency translation adjustments$(62)(2)(64)Foreign currency translation adjustments$(89)(3)(92)
Debt credit risk adjustmentDebt credit risk adjustment(12)— (12)Debt credit risk adjustment(19)— (19)
Other comprehensive incomeOther comprehensive income(74)(2)(76)Other comprehensive income(108)(3)(111)
Six months ended June 30, 2020
Nine months ended September 30, 2020Nine months ended September 30, 2020
Foreign currency translation adjustmentsForeign currency translation adjustments$(6)(4)Foreign currency translation adjustments$48 (3)45 
Other comprehensive lossOther comprehensive loss(6)(4)Other comprehensive loss48 (3)45 
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
(13) Subsequent Events

Senior Secured Credit Facility
On October 27, 2021, QVC amended and restated the Fourth Amended and Restated Credit Agreement (as amended and restated, the “Fifth Amended and Restated Credit Agreement”) and refinanced QVC’s existing bank credit facility by entering into a fifth amended and restated agreement with QVC, Zulily, CBI, and QVC Global Corporate Holdings, LLC (“QVC Global”), each a direct or indirect wholly owned subsidiary of Qurate Retail, as borrowers (QVC, Zulily, CBI and QVC Global, collectively, the “New Borrowers”), JPMorgan Chase Bank, N.A., as administrative agent, and the other parties named therein.
The Fifth Amended and Restated Credit Agreement is a multi-currency facility providing for a $3.25 billion revolving credit facility (the “New Credit Facility”), with a $450 million sub-limit for letters of credit and an alternative currency revolving sub-limit equal to 50% of the revolving commitments thereunder. As of October 27, 2021, $220 million was drawn under the New Credit Facility ($120 million drawn by Zulily and $100 million drawn by QVC Global) and $3.01 billion remained available for borrowing under the terms of the Fifth Amended and Restated Credit Agreement.
The New Credit Facility may be borrowed by any New Borrower, with each New Borrower jointly and severally liable for the outstanding borrowings. Borrowings under the Fifth Amended and Restated Credit Agreement bear interest at either the alternate base rate (such rate, the “ABR Rate”) or a LIBOR-based rate (or the applicable non-U.S. Dollar equivalent rate) (such rate, the “Term Benchmark/RFR Rate”) at the applicable New Borrower’s election in each case plus a margin. Borrowings that are ABR Rate loans will bear interest at a per annum rate equal to the base rate plus a margin that varies between 0.25% and 0.625% depending on the New Borrowers’ combined ratio of consolidated total debt to consolidated EBITDA (the “consolidated leverage ratio”). Borrowings that are Term Benchmark/RFR Rate loans will bear interest at a per annum rate equal to the applicable rate plus a margin that varies between 1.25% and 1.625% depending on the New Borrowers’ consolidated leverage ratio. Each loan may be prepaid at any time and from time to time without penalty other than customary breakage costs. No mandatory prepayments will be required other than when borrowings and letter of credit usage exceed availability; provided that, if Zulily, CBI, QVC Global or any other borrower under the New Credit Facility (other than QVC) is removed, at the election of QVC, as a borrower thereunder, all of its loans must be repaid and its letters of credit are terminated or cash collateralized. Any amounts prepaid on the New Credit Facility may be reborrowed.
The loans under the New Credit Facility are scheduled to mature on October 27, 2026. Payment of the loans may be accelerated following certain customary events of default.
The payment and performance of the New Borrowers’ obligations under the Fifth Amended and Restated Credit Agreement are guaranteed by each of QVC’s, QVC Global’s, Zulily’s and CBI’s Material Domestic Subsidiaries (as defined in the Fifth Amended and Restated Credit Agreement), if any, and certain other subsidiaries of any New Borrower that such New Borrower has chosen to provide guarantees. Further, the borrowings under the Fifth Amended and Restated Credit Agreement are secured, pari passu with QVC’s existing notes, by a pledge of all of QVC’s equity interests. The borrowings under the Fifth Amended and Restated Credit Agreement are also secured by a pledge of all of Zulily’s and CBI’s equity interests.
The Fifth Amended and Restated Credit Agreement contains certain affirmative and negative covenants, including certain restrictions on the New Borrowers and each of their respective restricted subsidiaries (subject to certain exceptions) with respect to, among other things: incurring additional indebtedness; creating liens on property or assets; making certain loans or investments; selling or disposing of assets; paying certain dividends and other restricted payments; dissolving, consolidating or merging; entering into certain transactions with affiliates; entering into sale or leaseback transactions; restricting subsidiary distributions; and limiting the New Borrowers’ consolidated leverage ratio.
Borrowings under the Fifth Amended and Restated Credit Agreement may be used to repay outstanding indebtedness, pay certain fees and expenses, finance working capital needs and general purposes of the New Borrowers and their respective subsidiaries and make certain restricted payments and loans to the New Borrowers’ respective parents and affiliates.
Exchangeable Senior Debentures
In December 2020, as part of the internal realignment of the Company's global finance structure referred to above, QVC Global, a subsidiary of QVC, became the primary co-obligor of the MSI Exchangeables, exchangeable for common stock of Motorola Solutions, Inc. (“MSI common stock”), and acquired all of the rights and liabilities associated with certain related
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QVC, Inc.
Notes to Condensed Consolidated Financial Statements (continued)
(unaudited)
hedges. On October 27, 2021, a notice was issued to all holders to redeem any and all outstanding MSI Exchangeables on December 13, 2021 that were not previously properly surrendered for exchange. QVC anticipates that the redemption or exchange of all outstanding MSI Exchangeables and unwinding of related hedges will result in taxable income to QVC. After giving effect to deductions and credits for tax purposes, QVC expects the associated income tax liability to be approximately $105 million, assuming the MSI Exchangeables are retired and the related hedges are unwound at the trading price of the MSI Exchangeables and the closing price per share of the MSI common stock, respectively, as of October 27, 2021. Pursuant to the terms of the Tax Agreement with Qurate Retail, QVC must pay Qurate Retail an amount equal to the tax liability that QVC and its subsidiaries would have if they were to file as a consolidated or combined group separate and apart from Qurate Retail, with exceptions for the treatment and timing of certain tax items. The amount QVC is required to pay Qurate Retail in respect of the 2021 tax year under this agreement will be increased by the income tax liability incurred by QVC in connection with the retirement of the MSI Exchangeables and unwinding of related hedges.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
Certain statements in this Quarterly Report on Form 10-Q constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding our business, product and marketing strategies; the novel coronavirus ("COVID-19"); the redemption or exchange of the MSI Exchangeables (as defined below), including the related tax liability; capital expenditures; revenue growth; the recoverability of our goodwill and other long-lived assets; our projected sources and uses of cash; repayment of debt; and the anticipated impact of certain contingent liabilities related to legal and tax proceedings and other matters arising in the ordinary course of business. Where, in any forward-looking statement, we express an expectation or belief as to future results or events, such expectation or belief is expressed in good faith and believed to have a reasonable basis, but there can be no assurance that the expectation or belief will result or be achieved or accomplished. The following include some but not all of the factors that could cause actual results or events to differ materially from those anticipated:
the impact of the COVID-19 pandemic and local, state and federal governmental responses to COVID-19 on the economy, our customers, our vendors and our businesses generally;
customer demand for our products and services and our ability to attract new customers and retain existing customers by anticipating customer demand and adapting to changes in demand;
competitor responses to our products and services;
increased digital TV penetration and the impact on channel positioning of our programs;
the levels of online traffic on our websites and our ability to convert visitors into consumers or contributors;
uncertainties inherent in the development and integration of new business lines and business strategies;
our future financial performance, including availability, terms and deployment of capital;
our ability to effectively manage our installment sales plans and revolving credit card programs;
the cost and ability of shipping companies, manufacturers, suppliers, digital marketing channels and vendors to deliver products, equipment, software and services;
the outcome of any pending or threatened litigation;
availability of qualified personnel;
the impact of the seasonality of our business;
changes in, or failure or inability to comply with, government regulations, including, without limitation, regulations of the Federal Communications Commission, and adverse outcomes from regulatory proceedings;
changes in the nature of key strategic relationships with partners, distributors, suppliers and vendors;
domestic and international economic and business conditions and industry trends;
changes in tariffs, trade policy and trade relations and the United Kingdom's ("U.K.") exit from the European Union (“Brexit”);
changes in trade policy and trade relations with China;
consumer spending levels, including the availability and amount of individual consumer debt;
the effects of our debt obligations;
advertising spending levels;
system interruption and the lack of integration and redundancy in the system and infrastructures of our business;
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changes in distribution and viewing of television programming, including the expanded deployment of video on demand technologies and Internet Protocol television and their impact on home shopping programming;
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failure to protect the security of personal information, subjecting us to potentially costly government enforcement actions and/or private litigation and reputational damage;
the regulatory and competitive environment of the industries in which we operate;
threatened terrorist attacks, political unrest in international markets and ongoing military action around the world;
fluctuations in foreign currency exchange rates;
natural disasters, public health crises (including COVID-19), political crises, and other catastrophic events or other events outside of our control; and
Qurate Retail, Inc.'s ("Qurate Retail") dependence on our cash flow for servicing its debt and for other purposes.
For additional risk factors, please see Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2020 (the "2020 10-K"). These forward-looking statements and such risks, uncertainties and other factors speak only as of the date of this Quarterly Report on Form 10-Q, and we expressly disclaim any obligation or undertaking to disseminate any updates or revisions to any forward-looking statement contained herein, to reflect any change in our expectations with regard thereto, or any other change in events, conditions or circumstances on which any such statement is based.
The following discussion and analysis provides information concerning our results of operations and financial condition. This discussion should be read in conjunction with our accompanying condensed consolidated financial statements and the notes thereto and the 2020 10-K.
Overview
QVC, Inc. and its consolidated subsidiaries (unless otherwise indicated or required by the context, the terms "we," "our," "QVC" or the "Company" refer to QVC, Inc. and its consolidated subsidiaries) is a retailer of a wide range of consumer products, which are marketed and sold primarily by merchandise-focused televised shopping programs, the Internet and mobile applications.
In the United States ("U.S."), our televised shopping programs, including live and recorded content, are distributed across multiple channels nationally on a full-time basis, including QVC, QVC2, QVC3, HSN and HSN2. Our U.S. programming is also available on QVC.com and HSN.com, our "U.S. websites"; virtual multichannel video programming distributors (including Hulu + Live TV, AT&T TV, and YouTube TV); applications via streaming video; Facebook Live, Roku, Apple TV, Amazon Fire and Xfinity Flex; mobile applications; social pages and over-the-air broadcasters.
QVC's digital platforms enable consumers to purchase goods offered on our televised programming, along with a wide assortment of products that are available only on U.S. websites. QVC.com, HSN.com and our other digital platforms (including our mobile applications, social pages and others) are natural extensions of our business model, allowing customers to engage in our shopping experience wherever they are, with live or on-demand content customized to the device they are using. In addition to offering video content, our U.S. websites allow shoppers to browse, research, compare and perform targeted searches for products, read customer reviews, control the order-entry process and conveniently access their account.
Internationally, QVC's televised shopping programs, including live and recorded content, are distributed to households outside of the U.S., primarily in Germany, Austria, Japan, the U.K., the Republic of Ireland and Italy. In some of the countries where QVC operates, QVC's televised shopping programs are distributed across multiple QVC channels: QVC Style and QVC2 in Germany and QVC Beauty, QVC Extra and QVC Style in the U.K. Similar to the U.S., our international businesses also engage customers via websites, mobile applications, and social pages. Our international business employs product sourcing teams who select products tailored to the interests of each local market.

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The Company's Japanese operations ("QVC-Japan") are conducted through a joint venture with Mitsui & Co., LTD ("Mitsui"). QVC-Japan is owned 60% by the Company and 40% by Mitsui. The Company and Mitsui share in all profits and losses based on their respective ownership interests. During the six months ended June 30, 2021 and 2020, QVC-Japan paid dividends to Mitsui of $31$46 million during each of the nine months ended September 30, 2021 and $30 million, respectively.2020.

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The Company is an indirect wholly-owned subsidiary of Qurate Retail (Nasdaq: QRTEA, QRTEB and QRTEP), which owns interests in a broad range of digital commerce businesses, including Qurate Retail's other wholly-owned subsidiary Zulily, LLC ("Zulily"), as well as other minority investments. QVC is part of the Qurate Retail Group, formerly QVC Group, a portfolio of brands including QVC, Zulily and Cornerstone Brands, Inc. ("CBI").
QVC has two reportable segments: QxH and QVC-International. These segments reflect the way the Company evaluates its business performance and manages its operations.

On December 31, 2018, QVC entered into the Fourth Amended and Restated Credit Agreement that providesprovided for a $2.95 billion revolving credit facility as explained further in note 5.5 of the accompanying notes to the condensed consolidated financial statements. The Fourth Amended and Restated Credit Agreement includesincluded a $400 million tranche that maycould be borrowed by QVC or Zulily. Under the terms of the Fourth Amended and Restated Credit Agreement, QVC and Zulily arewere jointly and severally liable for all amounts borrowed on the $400 million tranche. In accordance with the accounting guidance for obligations resulting from joint and several liability arrangements, QVC willwould record a liability for amounts it hashad borrowed under the credit facility plus any additional amount it expectsexpected to repay on behalf of Zulily. As of JuneSeptember 30, 2021, there was $77$120 million borrowed by Zulily on the $400 million tranche of the Fourth Amended and Restated Credit Agreement, none of which the Company expectsexpected to repay on behalf of Zulily. On October 27, 2021, QVC entered into the Fifth Amended and Restated Credit Agreement (as defined and explained further below under Part I, Item 2 “Management's Discussion and Analysis of Financial Condition and Results of Operations -- "Financial Position, Liquidity and Capital Resources -- Senior Secured Credit Facility").
During each of the sixnine months ended JuneSeptember 30, 2021 and 2020, QVC and Zulily engaged in multiple transactions relating to sales, sourcing of merchandise, marketing initiatives and business advisory services. QVC allocated expenses of $4$6 million to Zulily for each of the sixnine months ended JuneSeptember 30, 2021 and 2020. Zulily allocated expenses of $5$6 million and $8 million to QVC for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.2020, respectively.

In September 2020, QVC and Zulily executed a Master Promissory Note ("Promissory Note") whereby Zulily may borrow up to $100 million at a variable interest rate equal to the LIBORLondon Interbank Offered Rate ("LIBOR") rate plus an applicable margin rate. The Promissory Note matures in September 2030. There were no borrowings on the Promissory Note as of JuneSeptember 30, 2021 and December 31, 2020.
During each of the sixnine months ended JuneSeptember 30, 2021 and 2020, QVC and CBI engaged in multiple transactions relating to personnel and business advisory services. QVC allocated expenses of $11$16 million and $18 million to CBI for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.2020, respectively. CBI allocated expenses of $1 million to QVC for each of the sixnine months ended JuneSeptember 30, 2021 and 2020.

On July 12, 2021, the compensation committee of the board of directors of Qurate Retail approved Qurate Retail’s entry into an employment agreement with David Rawlinson II, effective July 12, 2021. Effective August 1, 2021, Mr. Rawlinson willbegan to serve as President and Chief Executive Officer-Elect of Qurate Retail, with Mr. George continuing as Chief Executive Officer, and effective October 1, 2021, Mr. Rawlinson willbegan to serve as President and Chief Executive Officer of Qurate Retail, with Mr. George assuming the role of Senior Advisor. Mr. Rawlinson concurrently assumed the same positions with QVC. Mr. George will resign from the board of directors effective January 1, 2022, at which time Mr. Rawlinson is expected to join Qurate Retail's board of directors. With respect to his roles at Qurate Retail and QVC, Mr. George will stepstepped down as President effective August 1, 2021 and as Chief Executive Officer effective October 1, 2021.

In December 2020, QVC Global Corporate Holdings, LLC (“QVC Global”), a subsidiary of QVC, became the primary co-obligor of the 3.5% Exchangeable Senior Debentures due 2031 (the “MSI Exchangeables”) exchangeable for common stock of Motorola Solutions, Inc. (“MSI common stock”) and acquired all of the rights and liabilities associated with certain related hedges. On October 27, 2021, a notice was issued to all holders to redeem any and all outstanding MSI Exchangeables on
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December 13, 2021 that were not previously properly surrendered for exchange. The redemption in full of the MSI Exchangeables is expected to be funded with borrowings under our senior secured credit facility, amounts received upon termination of certain related derivative transactions and cash on hand. Any exchanges of the MSI Exchangeables will be settled using shares of MSI common stock acquired in a forward purchase transaction and cash in lieu of a fractional share. QVC anticipates that the redemption or exchange of all outstanding MSI Exchangeables and unwinding of related hedges will result in taxable income to QVC. After giving effect to deductions and credits for tax purposes, QVC expects the associated income tax liability to be approximately $105 million, assuming the MSI Exchangeables are retired and the related hedges are unwound at the trading price of the MSI Exchangeables and the closing price per share of the MSI common stock, respectively, as of October 27, 2021. Pursuant to the terms of a Tax Liability Allocation and Indemnification agreement with Qurate Retail, QVC must pay Qurate Retail an amount equal to the tax liability that QVC and its subsidiaries would have if they were to file as a consolidated or combined group separate and apart from Qurate Retail, with exceptions for the treatment and timing of certain tax items. The amount QVC is required to pay Qurate Retail in respect of the 2021 tax year under this agreement will be increased by the income tax liability incurred by QVC in connection with the retirement of the MSI Exchangeables and unwinding of related hedges.

Strategies and challenges of business units

The goal of QVC is to extend its leadership in video commerce, e-commerce, mobile commerce and social commerce by continuing to create the world’s most engaging shopping experiences, combining the best of retail, media, and social, highly differentiated from traditional brick-and-mortar stores or transactional e-commerce. QVC provides customers with curated collections of unique products, made personal and relevant by the power of storytelling. We curate experiences, conversations and communities for millions of highly discerning shoppers, and we also curate large audiences, across our many platforms, for our thousands of brand partners.
QVC intends to employ several strategies to achieve these objectives. Among these strategies are to (i) Curate special products at compelling values; (ii) Extend video reach and relevance; (iii) Reimagine daily digital discovery; (iv) Expand and engage our passionate community; and (v) Deliver joyful customer service. In addition, we are exploring opportunities to evolve the International operating model to pursue growth opportunities in a more leveraged way across markets.

QVC's future net revenue growth will primarily depend on sales growth from e-commerce, mobile platforms, and applications via streaming video, additions of new customers from households already receiving QVC's televised programming and
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increased spending from existing customers. QVC's future net revenue may also be affected by (i) the willingness of cable television and direct-to-home satellite system operators to continue carrying QVC's programming service; (ii) QVC's ability to maintain favorable channel positioning, which may become more difficult due to governmental action or from distributors converting analog customers to digital; (iii) changes in television viewing habits because of video-on-demand technologies and Internet video services; (iv) QVC's ability to source new and compelling products; and (v) general economic conditions.

The Brexit process and negotiations have created political and economic uncertainty, particularly in the U.K. and the E.U., and this uncertainty may last for years. On June 23, 2016, the U.K. held a referendum in which voters approved, on an advisory basis, an exit from the E.U. The U.K. formally left the E.U. on January 31, 2020. This has resulted in a transition period that ran until December 31, 2020. On January 1, 2021, the U.K. left the E.U. Customs Union and Single Market, as well as all E.U. policies and international agreements. On December 24, 2020, the European Commission reached a trade agreement with the U.K. on the terms of its future cooperation with the E.U. (the “Trade Agreement”). The Trade Agreement offers U.K. and E.U. companies preferential access to each other’s markets, ensuring imported goods that satisfy applicable point of origin rules (that is, that U.K. or E.U. goods are wholly produced or significantly worked in the U.K. or E.U., as applicable) will be free of tariffs and quotas; however, economic relations between the U.K. and the E.U. will now be on more restrictive terms than existed previously. For example, packages sent to and from the U.K., will need to satisfy new customs requirements and obtain applicable transit documents which may result in delays exporting items to customers outside of the U.K. and delays importing products into the U.K. that are shipped to us by our vendors. The Trade Agreement did not have a material impact to our business; however, we cannot predict the impact that any future agreements on economic relations between the U.K. and the E.U. will have on our businesses and our customers, and it is possible that new terms may adversely affect our operations and financial results.

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Early decisions by the Biden Administration confirm continuity of a bipartisan consensus in the U.S. government favoring increased confrontation of China in trade practices and economic matters, national security and human rights. The imposition of any new U.S. tariffs on Chinese imports or the taking of other actions against China in the future, and any responses by China, could impair our ability to meet customer demand and could result in lost sales or an increase in our cost of merchandise, which would have a material adverse impact on our business and results of operations.

In December 2019, the COVID-19 pandemic was reported to have surfaced in Wuhan, China and has subsequently spread across the globe, including all of the countries in which QVC operates. As a result of the spread of the virus, certain local governmental agencies have imposed travel restrictions and imposed local quarantines or stay at home restrictions to contain the spread, which has caused a significant disruption to most sectors of the economy. In response to these stay at home restrictions, QVC has mandated that non-essential employees work from home and has reduced the number of employees who are allowed on its production set and has implemented increased cleaning protocols, social distancing measures and temperature screenings for those employees who enter into certain facilities. In some cases, the move to a work from home arrangement for our non-essential employees will be permanent, which has resulted in the reduction of office space. We have also mandated that all essential employees who do not feel comfortable coming to work will not be required to do so. As a result of these resource constraints, QVC included fewer hours of live programming on some of its secondary channels and has experienced some delays in shipping at certain fulfillment centers. In certain markets, QVC temporarily increased the wages and salaries for those employees deemed essential who do not have the ability to work from home, including production and fulfillment center employees. The inability to control the spread of COVID-19, or the expansion or extension of these stay at home restrictions could negatively impact our results in the future.

The stay at home restrictions imposed in response to COVID-19 required many traditional brick and mortar retailers to temporarily close their stores, but allowed distance retailers, including QVC, to continue operating. As a result, beginning at the end of the first quarter of 2020 and continuing through the first quarter of 2021, we observed an increase in new customers and an increase in demand for certain categories, such as home. Beginning in the second quarter of 2021, we observed a decline in new customers and a decline in demand for our home product category, while also seeing an increase in demand for our apparel product category.

As a result of COVID-19, for the three and sixnine months ended JuneSeptember 30, 2020, management had increased the amounts of certain estimated reserves including, but not limited to, uncollectible receivables in anticipation of higher defaults by customers billed through our installment payment option, inventory obsolescence due to decreased demand for certain categories, such as apparel, and
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sales returns due to our extended return policy. There were no remaining estimated reserves as of December 31, 2020 and JuneSeptember 30, 2021 as a direct result of COVID-19.

In addition, there are several potential adverse impacts of COVID-19 that could cause a material negative impact to the Company’s financial results, including its capital and liquidity. These include governmental restrictions on QVC’s ability to continue to operate under stay at home restrictions and produce content; reduced demand for products we sell; decreases in the disposable income of existing and potential new customers; the impacts of any recession and other uncertainties with respect to the continuity of government stimulus programs implemented in response to COVID-19; increased currency volatility resulting in adverse currency rate fluctuations; higher unemployment; labor shortages; and an adverse impact to our supply chain and shipping disruptions for both the products we import and purchase domestically and the products we sell, including essential products experiencing higher demand, due to factory closures, labor shortages and other resource constraints. While the impact is currently uncertain, the inability to control the spread of COVID-19 could cause any one of these adverse impacts, or combination of adverse impacts, to have a material impact on our financial results.

DuringBeginning in the second quarter of 2021, the Company began to seesaw increased product shortages as a result of high market demand in some product categories such as home and electronics, whichelectronics. We also experienced escalating shipping disruptions due to challenges in the global supply chain and labor market. These factors impacted our ability to offer certain goods and ship orders timely to our customer.customers. In addition, the Company began to see increased inflationary pressures during the period. If these pressures persist, it may result in certain increased costs outpacing our pricing power in the near term.

Results of Operations
QVC's operating results were as follows:
Three months ended June 30,Six months ended June 30,
(in millions)2021202020212020
Net revenue$2,780 2,723 5,490 5,150 
Operating costs and expenses:
Cost of goods sold (exclusive of depreciation and amortization shown separately below)1,755 1,735 3,513 3,319 
Operating196 187 382 364 
Selling, general and administrative, excluding stock-based compensation294 294 568 570 
Adjusted OIBDA (defined below)535 507 1,027 897 
Stock-based compensation11 10 20 16 
Depreciation38 43 78 86 
Amortization64 73 126 144 
Operating income422 381 803 651 
Other (expense) income:
Equity in losses of investee— (1)— (2)
Losses on financial instruments(4)— (3)(4)
Interest expense, net(65)(64)(128)(129)
Foreign currency (loss) gain(2)(4)
Other income— — 
(69)(64)(127)(133)
Income before income taxes353 317 676 518 
Income tax expense(96)(92)(181)(152)
Net income257 225 495 366 
Less net income attributable to the noncontrolling interest(17)(14)(33)(26)
Net income attributable to QVC, Inc. stockholder$240 211 462 340 
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Results of Operations
QVC's operating results were as follows:
Three months ended September 30,Nine months ended September 30,
(in millions)2021202020212020
Net revenue$2,512 2,703 8,002 7,853 
Operating costs and expenses:
Cost of goods sold (exclusive of depreciation and amortization shown separately below)1,617 1,722 5,130 5,041 
Operating183 184 565 548 
Selling, general and administrative, excluding stock-based compensation272 285 840 855 
Adjusted OIBDA (defined below)440 512 1,467 1,409 
Stock-based compensation13 10 33 26 
Depreciation37 45 115 131 
Amortization74 69 200 213 
Operating income316 388 1,119 1,039 
Other (expense) income:
Equity in (losses) earnings of investee(2)(2)(1)
(Losses) gains on financial instruments(5)(8)(3)
Interest expense, net(64)(65)(192)(194)
Foreign currency gain (loss)— (4)
Loss on extinguishment of debt— (42)— (42)
Other income— — — 
(71)(104)(198)(237)
Income before income taxes245 284 921 802 
Income tax expense(85)(80)(266)(232)
Net income160 204 655 570 
Less net income attributable to the noncontrolling interest(15)(15)(48)(41)
Net income attributable to QVC, Inc. stockholder$145 189 607 529 
Net revenue
Net revenue by segment was as follows:
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
QxHQxH$1,989 2,010 3,925 3,802 QxH$1,813 1,980 5,738 5,782 
QVC-InternationalQVC-International791 713 1,565 1,348 QVC-International699 723 2,264 2,071 
Consolidated QVC Consolidated QVC$2,780 2,723 5,490 5,150  Consolidated QVC$2,512 2,703 8,002 7,853 
QVC's consolidated net revenue decreased 7.1% and increased 2.1% and 6.6%1.9% for the three and sixnine months ended JuneSeptember 30, 2021, respectively, as compared to the corresponding periods in the prior year. The three month decrease in net revenue is primarily due to an 8.2% decrease in units shipped and a $29 million decrease in shipping and handling revenue, which was partially offset by a 1.5% increase in average selling price per unit ("ASP"), primarily driven by QxH and QVC-Japan, and a $34 million decrease in estimated product returns primarily driven by QxH. The nine month increase in net revenue is primarily due to an 3.2%a 0.8% increase in units shipped, a $13$74 million decrease in estimated product returns primarily driven by QxH a $5 million increase in shipping and handling revenue and $42$92 million in favorable foreign exchange rates, which was partially offset by a 1.9% decline in average selling price per unit ("ASP"), primarily driven by QxH. The six month increase in net revenue is primarily due to an 5.5% increase in units shipped, a $40 million decrease in estimated product returns primarily driven by QxH, a $14 million increase in shipping and handling revenue and $89 million in favorable foreign exchange rates, which was partially offset by a 0.4%1% decline in ASP, primarily driven by QxH.QxH, and a $15 million decrease in shipping and handling revenue.
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During the three and sixnine months ended JuneSeptember 30, 2021 and 2020, the changes in revenue and expenses were affected by changes in the exchange rates for the U.K. Pound Sterling, the Euro and the Japanese Yen. In the event the U.S. Dollar strengthens against these foreign currencies in the future, QVC's revenue and operating cash flow will be negatively affected.
In discussing our operating results, the term currency exchange rates refers to the currency exchange rates we use to convert the operating results for all countries where the functional currency is not the U.S. Dollar. We calculate the effect of changes in currency exchange rates as the difference between current period activity translated using the prior period's currency exchange rates. Throughout our discussion, we refer to the results of this calculation as the impact of currency exchange rate fluctuations. When we refer to constant currency operating results, this means operating results without the impact of the currency exchange rate fluctuations. The disclosure of constant currency amounts or results permits investors to understand better QVC’s underlying performance without the effects of currency exchange rate fluctuations.
The percentage change in net revenue for each of QVC's segments in U.S. Dollars and in constant currency was as follows:
Three months ended June 30, 2021Six months ended June 30, 2021Three months ended September 30, 2021Nine months ended September 30, 2021
U.S. DollarsForeign Currency Exchange ImpactConstant CurrencyU.S. DollarsForeign Currency Exchange ImpactConstant CurrencyU.S. DollarsForeign Currency Exchange ImpactConstant CurrencyU.S. DollarsForeign Currency Exchange ImpactConstant Currency
QxHQxH(1.0)%— %(1.0)%3.2 %— %3.2 %QxH(8.4)%— %(8.4)%(0.8)%— %(0.8)%
QVC-InternationalQVC-International10.9 %5.9 %5.0 %16.1 %6.7 %9.4 %QVC-International(3.3)%0.4 %(3.7)%9.3 %4.4 %4.9 %
QxH net revenue decline for the three months ended JuneSeptember 30, 2021 was primarily due to a 6.1% decline9.4% decrease in ASPunits shipped and a $25 million decrease in shipping and handling revenue, which was partially offset by a 4.5%1.3% increase in units shipped,ASP and a $9$29 million decrease in estimated product returns and a $5 million increase in shipping and handling revenue.returns. For the three months ended JuneSeptember 30, 2021, QxH experienced shipped sales declines in home, electronics, beauty home and jewelryaccessories with growth in all other categories. For the sixnine months ended JuneSeptember 30, 2021, QxHQxH net revenue increaseddecreased due to a 6.1% increase2.5% decline in units shipped,ASP and a $39$14 million decrease in estimated product returns and an $11 million increase in shipping and handling revenue partially offset by a 4.4% decline$68 million decrease in ASP.estimated product returns and a 0.7% increase in units shipped. For the sixnine months ended JuneSeptember 30, 2021, QxH experienced shipped sales growth in home, apparel and accessories with declines in all other categories. The decrease in estimated product returns for the three months ended JuneSeptember 30, 2021 was primarily due to a decrease in sales volume. The decrease in estimated product returns for the sixnine months ended JuneSeptember 30, 2021 was primarily driven by a shift in product mix to the lower return rate category of home, partially offset by an increase in sales volume.
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QVC-International net revenue decline in constant currency for the three months ended September 30, 2021 was primarily due to a 5.3% decrease in units shipped driven by decreases in units shipped across all markets, partially offset by a 2.1% increase in ASP, driven by ASP increases in Japan and the U.K. For the three months ended September 30, 2021, QVC-International experienced shipped sales decline in constant currency across all categories except apparel. QVC-International net revenue growth in constant currency for the threenine months ended JuneSeptember 30, 2021 was primarily due to a 3.2%3.0% increase in ASP, driven by ASP increases across all markets except Germany, and Italy, and a slight0.9% increase in units shipped, driven by increases in units shipped in JapanGermany and Germany.Japan. For the threenine months ended June 30, 2021, QVC-International experienced shipped sales growth in constant currency across all product categories. QVC-International net revenue growth in constant currency for the six months ended June 30, 2021 was primarily due to a 3.5% increase in ASP, driven by ASP increases across all markets, and a 4.1% increase in units shipped, driven by increases in units shipped across all markets except for the U.K. For the six months ended JuneSeptember 30, 2021, QVC-International experienced shipped sales growth in constant currency across all product categories.
Cost of goods sold (excluding depreciation and amortization)
QVC's cost of goods sold as a percentage of net revenue was 63.1%64.4% and 64.0%64.1% for the three and sixnine months ended JuneSeptember 30, 2021, respectively, compared to 63.7% and 64.4%64.2% for the three and sixnine months ended JuneSeptember 30, 2020, respectively. The increase in cost of goods sold as a percentage of revenue for the three months ended September 30, 2021 is primarily due to increased warehouse expenses driven by higher wages at QxH, increased freight costs and lower shipping and handling revenue at QxH. These increases were partially offset by decreased obsolescence as a result of less aged inventory at QxH. The decrease in cost of goods sold as a percentage of revenue for the three and sixnine months ended JuneSeptember 30, 2021 is primarily due to favorable estimated product returns at QxH and Germany, strategic promotional and pricing initiatives, which decreased product costs as a percentage of net revenue in Germany and Japan, a shift in product mix to higher margin category of apparel and decreased obsolescence as a result of less aged inventory at QxH, and favorable estimated product returns at QxH. These decreases were partially offset by increased freight charges and warehouse expenses at QxH and lower shipping and handling revenue at QxH. Product margin for the three and nine months ended September 30, 2021 was flat due to margin favorability primarily in Japan offset by margin pressure at QxH.

Operating expenses
QVC's operating expenses are principally comprised of commissions, order processing and customer service expenses, credit card processing fees and telecommunications expenses. Operating expenses increased $9 million and $18 million for the three and six months ended June 30, 2021, respectively, as compared to the three and six months ended June 30, 2020. The three month increase is primarily due to a $4 million increase in customer service expenses primarily at QxH, a $3 million increase in commissions, primarily at QxH and to a lesser extent, Japan, and a $3 million increase due to unfavorable exchange rates. The six month increase is primarily due to an $8 million increase in customer service expenses primarily at QxH, a $4 million increase in commissions, primarily at QxH and to a lesser extent, Japan, and a $6 million increase due to unfavorable exchange rates.

Selling, general and administrative expenses (excluding stock-based compensation)
QVC's selling, general, and administrative expenses (excluding transaction related costs as defined below and stock-based compensation) include personnel, information technology, provision for doubtful accounts, production costs, and marketing and advertising expenses. Such expenses were flat for the three months ended June 30, 2021 and decreased $2 million for the six months ended June 30, 2021, as compared to the three and six months ended June 30, 2020. As a percentage of net revenue, such expenses were 10.6% and 10.3% for the three and six months ended June 30, 2021, respectively, and were 10.8% and 11.1% for the three and six months ended June 30, 2020, respectively.
For the three months ended June 30, 2021, there was a $20 million decrease in credit losses, primarily at QxH, and a $7 million decrease in personnel costs, primarily at QxH. These decreases were offset by a $20 million increase in online marketing primarily at QxH and a $7 million increase due to unfavorable exchange rates. For the six months ended June 30, 2021, the decrease was primarily due to a $45 million decrease in credit losses, primarily at QxH and a $4 million decrease in personnel costs, primarily at QxH. These decreases were offset by a $38 million increase in online marketing primarily at QxH and an $11 million increase due to unfavorable exchange rates. The decrease to estimated credit losses for the three and six months ended June 30, 2021 was due to a decrease in the number of installment counts offered to and taken by customers, an increase to our reserve as a result of COVID-19 for three and six months ended June 30, 2020, favorable adjustments based on actual collections and enhanced risk screening. The decrease related to personnel costs for the three and six months ended June 30, 2021 was primarily due to a reduction of severance and a work from home allowance as a result of COVID-19, which were both recorded in the second quarter of 2020.
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Operating expenses
QVC's operating expenses are principally comprised of commissions, order processing and customer service expenses, credit card processing fees and telecommunications expenses. Operating expenses decreased $1 million for the three months ended September 30, 2021 and increased $17 million for the nine months ended September 30, 2021, respectively, as compared to the three and nine months ended September 30, 2020. The nine month increase is primarily due to a $9 million increase in customer service expenses primarily at QxH and a $5 million increase due to unfavorable exchange rates. As a percentage of net revenue, such expenses were 7.3% and 7.1% for the three and nine months ended September 30, 2021, respectively, and were 6.8% and 7.0% for the three and nine months ended September 30, 2020, respectively.

Selling, general and administrative expenses (excluding stock-based compensation)
QVC's selling, general, and administrative expenses (excluding stock-based compensation) include personnel, information technology, provision for doubtful accounts, production costs, and marketing and advertising expenses. Such expenses decreased $13 million and $15 million for the three and nine months ended September 30, 2021, as compared to the three and nine months ended September 30, 2020, respectively. As a percentage of net revenue, such expenses were 10.8% and 10.5% for the three and nine months ended September 30, 2021, respectively, and were 10.5% and 10.9% for the three and nine months ended September 30, 2020, respectively.
For the three months ended September 30, 2021, there was a $29 million decrease in personnel costs, primarily at QxH. This decrease was partially offset by an $11 million increase in online marketing, primarily at QxH, and a $3 million increase in credit losses due to favorable adjustments in the prior year based on actual collections and the release of the credit loss reserve that was recorded as a result of the additional risk due to COVID-19. For the nine months ended September 30, 2021, the decrease was primarily due to a $43 million decrease in credit losses and a $34 million decrease in personnel costs both primarily at QxH. These decreases were partially offset by a $48 million increase in online marketing primarily at QxH and a $13 million increase due to unfavorable exchange rates. The decrease to estimated credit losses for the nine months ended September 30, 2021 was due to favorable adjustments based on actual collections and enhanced risk screening. The decrease related to personnel costs for the three and nine months ended September 30, 2021 was primarily due to a decrease in incentive pay for 2021 in addition to severance and a work from home allowance as a result of COVID-19, which were both recorded in the second quarter of 2020.
Stock-based compensation
Stock-based compensation includes compensation related to options and restricted stock units granted to certain officers and employees. QVC recorded $11$13 million and $20$33 million of stock-based compensation expense for the three and sixnine months ended JuneSeptember 30, 2021, respectively, and recorded $10 million and $16$26 million of stock-based compensation expense for the three and sixnine months ended JuneSeptember 30, 2020, respectively. The increase in stock compensation expense for the sixnine months ended JuneSeptember 30, 2021 is primarily related to certain officers not reaching performance targets for restricted stock units for the sixnine months ended JuneSeptember 30, 2020.
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Depreciation and amortization
Depreciation and amortization consisted of the following:
Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Affiliate agreementsAffiliate agreements$— — — Affiliate agreements$— — 
Customer relationshipsCustomer relationships11 13 23 25 Customer relationships12 13 35 38 
Other technologyOther technologyOther technology11 10 
Acquisition related amortizationAcquisition related amortization15 16 31 33 Acquisition related amortization15 17 46 50 
Property and equipmentProperty and equipment38 43 78 86 Property and equipment37 45 115 131 
Software amortizationSoftware amortization26 22 47 43 Software amortization27 20 74 63 
Channel placement amortization and related expensesChannel placement amortization and related expenses23 35 48 68 Channel placement amortization and related expenses32 32 80 100 
Total depreciation and amortizationTotal depreciation and amortization$102 116 204 230 Total depreciation and amortization$111 114 315 344 
The decrease in property and equipment depreciation for the three and nine months ended September 30, 2021 is due to the sale of fixed assets. The increase in software amortization for the three and nine months ended September, 30 2021 is due to software additions. The decrease in channel placement amortization and related expenses for the nine months ended September 30, 2021 was due to certain channel placement agreements becoming fully amortized.
Equity in losses(losses) earnings of investee
ThePrior to September 2021, the Company hashad a joint venture with CNR Media Group, formerly known as China Broadcasting Corporation, a limited liability company owned by China National Radio (''CNR''). The Company ownsowned a 49% interest in a CNR subsidiary, CNR Home Shopping Co., Ltd. (''CNRS''). CNRS operates a retail business in China through a shopping television channel with an associated website. This joint venture is that was accounted for as an equity method investment. In JuneDuring the three months ended September 30, 2021, QVC agreed to sellsold its interest in CNRS. The transaction is expected to closeCNRS which resulted in an immaterial loss for the three and nine months ended September 30, 2021 recorded in equity in (losses) earnings of investee in the third quarteraccompanying condensed consolidated statements of 2021.operations.
Interest expense, net
For the three and sixnine months ended JuneSeptember 30, 2021, consolidated interest expense, net increaseddecreased $1 million and decreased $1$2 million, respectively, as compared to the corresponding periods in the prior year.
Foreign currency gain (loss) gain
Certain loans between QVC and its subsidiaries are deemed to be short-term in nature, and accordingly, the translation of these loans is recorded in the condensed consolidated statements of operations. For the three and sixnine months ended JuneSeptember 30, 2021, the change in foreign currency lossgain (loss) was also due to variances in interest and operating payables balances between QVC and its international subsidiaries denominated in the currency of the subsidiary and the effects of currency exchange rate changes on those balances.
Income taxes
Our effective tax rate was 27.2%34.7% and 26.8%28.9% for the three and sixnine months ended JuneSeptember 30, 2021, respectively, compared to an effective tax rate of 29.0%28.2% and 29.3%28.9% for the three and sixnine months ended JuneSeptember 30, 2020, respectively. The 2021 rate differs from the U.S. federal income tax rate of 21% due primarily to state and foreign tax expenses.expenses and increases in valuation allowances. The 2021 effective tax rate has decreasedincreased from the prior year for both the three months and six months ended JuneSeptember 30, 2021 primarily due to decreasesincreases in state tax expensepermanent differences and aincreases in valuation allowance established in the prior year for excess U.S. foreign tax credits.allowances.

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Adjusted Operating Income before Depreciation and Amortization (Adjusted OIBDA)
To provide investors with additional information regarding our financial statements, we disclose Adjusted OIBDA (defined below), which is a non-GAAP measure. QVC defines Adjusted OIBDA as operating income plus depreciation and amortization and stock-based compensation. QVC's chief operating decision maker and management team use this measure of performance in conjunction with other measures to evaluate the businesses and make decisions about allocating resources among the businesses. QVC believes that this is an important indicator of the operational strength and performance of the segments by identifying those items that are not directly a reflection of each segment's performance or indicative of ongoing business trends. In addition, this measure allows QVC to view operating results, perform analytical comparisons and perform benchmarking among its businesses and identify strategies to improve performance. Accordingly, Adjusted OIBDA should be considered in addition to, but not as a substitute for, operating income, net income, cash flow provided by operating activities and other measures of financial performance prepared in accordance with U.S generally accepted accounting principles ("U.S. GAAP").
The primary material limitations associated with the use of Adjusted OIBDA as compared to U.S. GAAP results are (i) it may not be comparable to similarly titled measures used by other companies in the industry, and (ii) it excludes financial information that some may consider important in evaluating QVC's performance. QVC compensates for these limitations by providing disclosure of the difference between Adjusted OIBDA and U.S. GAAP results, including providing a reconciliation of Adjusted OIBDA to U.S. GAAP results, to enable investors to perform their own analysis of QVC's operating results. The following table provides a reconciliation of operating income to Adjusted OIBDA.

Three months ended June 30,Six months ended June 30,Three months ended September 30,Nine months ended September 30,
(in millions)(in millions)2021202020212020(in millions)2021202020212020
Operating incomeOperating income$422 381 803 651 Operating income$316 388 1,119 1,039 
Depreciation and amortization Depreciation and amortization102 116 204 230  Depreciation and amortization111 114 315 344 
Stock-based compensation Stock-based compensation11 10 20 16  Stock-based compensation13 10 33 26 
Adjusted OIBDAAdjusted OIBDA$535 507 1,027 897 Adjusted OIBDA$440 512 1,467 1,409 

QVC Adjusted OIBDA increaseddecreased by $28$72 million for the three months ended JuneSeptember 30, 2021 compared to the three months ended JuneSeptember 30, 2020. The decrease is comprised of a $17 million decrease in QVC-International and a $55 million decrease in QxH.
QVC Adjusted OIBDA increased by $58 million for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020. The increase is comprised of a $25$54 million increase in QVC-International and a $3 million increase in QxH.
QVC Adjusted OIBDA increased by $130 million for the six months ended June 30, 2021 compared to the six months ended June 30, 2020. The increase is comprised of a $71 million increase in QVC-International and a $59$4 million increase in QxH.
Seasonality
QVC's business is seasonal due to a higher volume of sales in the fourth calendar quarter related to year-end holiday shopping. In recent years, QVC has earned, on average, between 21% and 24% of its revenue in each of the first three quarters of the year and 32% of its revenue in the fourth quarter of the year.
Financial Position, Liquidity and Capital Resources
General
Historically, QVC's primary sources of cash have been cash provided by operating activities and borrowings. In general, QVC uses this cash to fund its operations, make capital purchases, make payments to Qurate Retail, make interest payments and minimize QVC's outstanding senior secured credit facility balance.
As of JuneSeptember 30, 2021, substantially all of QVC's cash and cash equivalents were invested in AAA rated money market funds and time deposits with banks rated equal to or above A.
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Exchangeable Senior Debentures
The Company has elected to account for its Motorola Solutions, Inc. 3.5% Senior Exchangeable Debentures Due 2031 (the “MSI Exchangeables”)the MSI Exchangeables using the fair value option. Accordingly, changes in the fair value of these instruments are recognized as losses(losses) gains on financial instruments in the accompanying statements of operations and in other comprehensive income as it relates to instrument specific credit risk on the accompanying consolidated statements of comprehensive income. The Company has classified for financial reporting purposes the MSI Exchangeables as a current liability as the MSI Exchangeables are exchangeable at the option of the holder at any time. Although we do not own underlying shares,Prior to September 30, 2021, the Company hashad entered into certain derivative transactions in order to hedge against upward price fluctuations on certain shares. Such derivative instruments arehave been recognized in the other current assets line item in the condensed consolidated balance sheets, and are marked to fair value each reporting period. The changes in fair value are recognized in losses(losses) gains on financial instruments in the condensed statement of operations. On October 27, 2021, a notice was issued to all holders to redeem any and all outstanding MSI Exchangeables on December 13, 2021 that were not previously properly surrendered for exchange. Please see Part I, Item 2 “Management's Discussion and Analysis of Financial Condition and Results of Operations--Overview.” The Company terminated such derivative transactions in October 2021 and entered into a forward purchase transaction to acquire shares that will be used to settle any exchanges of the MSI Exchangeables.
Senior Secured Notes
All of QVC's senior secured notes are secured by the capital stock of QVC and certain of its subsidiaries and have equal priority to the senior secured credit facility. With the exception of the 6.375% Senior Secured Notes due 2067 and the 6.25% Senior Secured Notes due 2068, for which interest is payable quarterly, the interest on QVC's senior secured notes is payable semi-annually.

Senior Secured Credit Facility
On December 31, 2018,October 27, 2021, QVC entered intoamended and restated the Fourth Amended and Restated Credit Agreement (as amended and restated, the “Fifth Amended and Restated Credit Agreement”) and refinanced QVC’s existing bank credit facility by entering into a fifth amended and restated agreement with QVC, Zulily, CBI, and QVC Global, each a direct or indirect wholly owned subsidiary of Qurate Retail, as borrowers (collectively,(QVC, Zulily, CBI and QVC Global, collectively, the “Borrowers”“New Borrowers”) which, JPMorgan Chase Bank, N.A., as administrative agent, and the other parties named therein.
The Fifth Amended and Restated Credit Agreement is a multi-currency facility that providesproviding for a $2.95$3.25 billion revolving credit facility (the “New Credit Facility”), with a $450 million sub-limit for standby letters of credit and $1.5an alternative currency revolving sub-limit equal to 50% of the revolving commitments thereunder. As of October 27, 2021, $220 million was drawn under the New Credit Facility ($120 million drawn by Zulily and $100 million drawn by QVC Global) and $3.01 billion remained available for borrowing under the terms of uncommitted incremental revolving loan commitments or incremental term loans. the Fifth Amended and Restated Credit Agreement.
The FourthNew Credit Facility may be borrowed by any New Borrower, with each New Borrower jointly and severally liable for the outstanding borrowings. Borrowings under the Fifth Amended and Restated Credit Agreement includesbear interest at either the alternate base rate (such rate, the “ABR Rate”) or a $400 million tranche that may be borrowed byLIBOR-based rate (or the Company or Zulily withapplicable non-U.S. Dollar equivalent rate) (such rate, the “Term Benchmark/RFR Rate”) at the applicable New Borrower’s election in each case plus a $50 million sub-limit for standby letters of credit. The remaining $2.55 billion and any incremental loans may be borrowed only by the Company.margin. Borrowings that are alternate base rateABR Rate loans will bear interest at a per annum rate equal to the base rate plus a margin that varies between 0.25% and 0.75%0.625% depending on the New Borrowers’ combined ratio of Consolidated Total Debtconsolidated total debt to Consolidatedconsolidated EBITDA for the most recent four fiscal quarter period (the “Combined Consolidated Leverage Ratio”“consolidated leverage ratio”). Borrowings that are London Interbank OfferedTerm Benchmark/RFR Rate ("LIBOR") loans will bear interest at a per annum rate equal to the applicable LIBOR rate plus a margin that varies between 1.25% and 1.75%1.625% depending on the New Borrowers’ Combined Consolidated Leverage Ratio.consolidated leverage ratio. Each loan may be prepaid at any time and from time to time without penalty other than customary breakage costs. No mandatory prepayments will be required other than when borrowings and letter of credit usage exceed availability; provided that, if Zulily, ceases to be controlled by Qurate Retail,CBI, QVC Global or any other borrower under the New Credit Facility (other than QVC) is removed, at the election of QVC, as a borrower thereunder, all of its loans must be repaid and its letters of credit are terminated or cash collateralized. Any amounts prepaid on the New Credit Facility may be reborrowed.
The facility maturesloans under the New Credit Facility are scheduled to mature on December 31, 2023.October 27, 2026. Payment of the loans may be accelerated following certain customary events of default.
QVC had $2.85 billion available under the terms of the Fourth Amended and Restated Credit Agreement as of June 30, 2021, including the portion available under the $400 million tranche that Zulily may also borrow on.
The payment and performance of the New Borrowers’ obligations under the FourthFifth Amended and Restated Credit Agreement are guaranteed by each of QVC’s, QVC Global’s, Zulily’s and CBI’s Material Domestic Subsidiaries (as defined in the FourthFifth Amended and Restated Credit Agreement)., if any, and certain other subsidiaries of any New Borrower that such New
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Borrower has chosen to provide guarantees. Further, the borrowings under the FourthFifth Amended and Restated Credit Agreement are secured, pari passu with QVC’s existing notes, by a pledge of all of QVC’s equity interests. In addition,The borrowings under the paymentFifth Amended and performance of the Borrowers’ obligations with respect to the $400 million tranche available to both QVC and ZulilyRestated Credit Agreement are also guaranteed by Zulily and secured by a pledge of all of Zulily’s and CBI’s equity interests.
The FourthFifth Amended and Restated Credit Agreement contains certain affirmative and negative covenants, including certain restrictions on the Company and ZulilyNew Borrowers and each of their respective restricted subsidiaries (subject to certain exceptions) with respect to, among other things: incurring additional indebtedness; creating liens on property or assets; making certain loans or investments; selling or disposing of assets; paying certain dividends and other restricted payments; dissolving, consolidating or merging; entering into certain transactions with affiliates; entering into sale or leaseback transactions; restricting subsidiary distributions; and limiting the Company’sNew Borrowers’ consolidated leverage ratioratio.
Borrowings under the Fifth Amended and Restated Credit Agreement may be used to repay outstanding indebtedness, pay certain fees and expenses, finance working capital needs and general purposes of the New Borrowers and their respective subsidiaries and make certain restricted payments and loans to the New Borrowers’ Combined Consolidated Leverage Ratio.
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respective parents and affiliates.
Parent Issuer and Subsidiary Guarantor Summarized Financial Information
The following information contains the summarized financial information for the combined parent (QVC, Inc.) and subsidiary guarantors (Affiliate Relations Holdings, Inc.; Affiliate Investment, Inc.; AMI 2, Inc.; ER Marks, Inc.; QVC Global Corporate Holdings, LLC; QVC GCH Company, LLC; QVC Rocky Mount, Inc.; QVC San Antonio, LLC; QVC Global Holdings I, Inc.; HSN, Inc; HSNi, LLC; HSN Holding LLC; AST Sub, Inc.; Home Shopping Network En Espanol, L.P.; Home Shopping Network En Espanol, L.L.C; Ingenious Designs LLC; NLG Merger Corp.; Ventana Television, Inc.; and Ventana Television Holdings, Inc.) pursuant to Rules 3-10, 13-01 and 13-02 of Regulation S-X.

This consolidated summarized financial information has been prepared from the Company's financial information on the same basis of accounting as the Company's consolidated financial statements. Transactions between the parent and subsidiary guarantors presented on a combined basis have been eliminated. The principal elimination entries relate to investments in subsidiaries and intercompany balances and transactions, such as management fees, royalty revenue and expense, interest income and expense and gains on intercompany asset transfers. Goodwill and other intangible assets have been allocated to the subsidiaries based on management’s estimates. Certain costs have been partially allocated to all of the subsidiaries of the Company.

The subsidiary guarantors are 100% owned by the Company. All guarantees are full and unconditional and are joint and several. There are no significant restrictions on the ability of the Company to obtain funds from its U.S. subsidiaries, including the guarantors, by dividend or loan.

Summarized financial information for the year-to-date interim period and the most recent annual period was as follows:

Combined Parent-QVC, Inc. and Subsidiary Guarantors
JuneSeptember 30, 2021
Current assets$2,4612,616 
Intercompany receivable from non-guarantor subsidiaries(2,879)(2,963)
Note receivable - related party1,825 
Noncurrent assets9,1979,163 
Current liabilities1,8281,838 
Noncurrent liabilities5,2815,284 

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Combined Parent-QVC, Inc. and Subsidiary Guarantors
December 31, 2020
Current assets$2,394 
Intercompany receivable from non-guarantor subsidiaries(2,501)
Note receivable - related party1,825 
Noncurrent assets11,118 
Current liabilities2,152 
Noncurrent liabilities5,286 


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Combined Parent-QVC, Inc. and Subsidiary Guarantors
SixNine months ended JuneSeptember 30, 2021
Net revenue$4,4016,442 
Net revenue less cost of goods sold1,9782,907 
Income before taxes416549 
Net income495655 
Net income attributable to QVC, Inc. Stockholder462607 

Combined Parent-QVC, Inc. and Subsidiary Guarantors
Year ended
December 31, 2020
Net revenue$9,631 
Net revenue less cost of goods sold4,066 
Income before taxes945 
Net income910 
Net income attributable to QVC, Inc. Stockholder852 
Other Debt Related Information
QVC was in compliance with all of its debt covenants as of JuneSeptember 30, 2021.
There are no restrictions under the debt agreements on QVC's ability to pay dividends or make other restricted payments if QVC is not in default on its senior secured notes or the FourthFifth Amended and Restated Credit Agreement and (i) with respect to QVC’s senior secured notes, QVC's consolidated leverage ratio and a Combined Consolidated Leverage Ratio for both QVC and Zulily, would be no greater than 3.5 to 1.0 and (ii) with respect to the Fifth Amended and Restated Credit Agreement, the consolidated leverage ratio for QVC, QVC Global, Zulily and CBI, would be no greater than 4.5 to 1.0. As a result, Qurate Retail will, in many instances, be permitted to rely on QVC's cash flow for servicing Qurate Retail's debt and for other purposes, including repurchases of Qurate Retail's common stock, paying dividends to Qurate Retail's shareholders, including quarterly cash dividends to holders of Qurate Retail's Series A Cumulative Redeemable Preferred Stock (Nasdaq: QRTEP), or to fund acquisitions or other operational requirements of Qurate Retail and its subsidiaries. These events may increase accumulated deficit or require QVC to borrow under the FourthFifth Amended and Restated Credit Agreement, increasing QVC's leverage and decreasing liquidity. QVC has made significant distributions to Qurate Retail in the past.
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Interest Rate Swap Arrangements
In July 2019, the Company entered into a three-year interest swap arrangement with a notional amount of $125 million. The swap arrangement did not qualify as a cash flow hedge under U.S. GAAP and the fair value of the swap instrument was in a net liability position of $2 million and $3 million as of JuneSeptember 30, 2021 and December 31, 2020, respectively, whichrespectively. The swap arrangement was included in accrued liabilities and other long-term liabilities.liabilities as of September 30, 2021 and December 31, 2020, respectively.
Additional Cash Flow Information
During the sixnine months ended JuneSeptember 30, 2021, QVC's primary uses of cash were $301$393 million of dividends to Qurate Retail, $264$329 million of capital and television distribution rights expenditures, $149$157 million of principal payments of the senior secured credit facility and finance lease obligations, and $31$46 million in dividend payments from QVC-Japan to Mitsui.Mitsui and $38 million of derivative payments to counterparties. These uses of cash were funded primarily with $645$678 million of cash provided by operating activities, $135 million of principal borrowings from the senior secured credit facility, $88 million of derivative proceeds from counterparties and $40 million in proceeds from sale of fixed assets. As of JuneSeptember 30, 2021, QVC's cash, cash equivalents and restricted cash balance was $745$637 million.
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During the sixnine months ended JuneSeptember 30, 2020, QVC's primary uses of cash were $1,226$1,230 million of principal payments on debtof the senior secured credit facility and finance lease obligations, $262$845 million of dividends to Qurate Retail, $102$541 million of principal payment and premium of senior secured notes, $181 million of capital and television distribution rights expenditures and $30$46 million in dividend payments from QVC-Japan to Mitsui. These uses of cash were funded primarily with $1,179$1,680 million of cash provided by operating activities, $575$1,075 million of proceeds from issuance of senior secured notes and $112 million of principal borrowings from the senior secured credit facility. As of JuneSeptember 30, 2020, QVC's cash, cash equivalents balance and restricted cash was $803$582 million.
The change in cash provided by operating activities for the sixnine months ended JuneSeptember 30, 2021 compared to the previous year was primarily due to changes in working capital. Working capital at any specific point in time is subject to many variables, including seasonality, inventory management, the timing of cash receipts and payments, vendor payment terms and fluctuations in foreign exchange rates.
As of JuneSeptember 30, 2021, $311$279 million of the $745$637 million in cash, cash equivalents and restricted cash was held by foreign subsidiaries. Cash in foreign subsidiaries is available for domestic purposes with no significant tax consequences upon repatriation to the U.S. QVC accrues taxes on the unremitted earnings of its international subsidiaries. Approximately 67%73% of this foreign cash balance was that of QVC-Japan. QVC owns 60% of QVC-Japan and shares all profits and losses with the 40% minority interest holder, Mitsui. We believe that we currently have appropriate legal structures in place to repatriate foreign cash as tax efficiently as possible and meet the business needs of QVC.
Other
Capital expenditures in 2021 are expected to be between $220$210 and $250$240 million, including $94$145 million already expended for the sixnine months ended JuneSeptember 30, 2021.
Refer to the chart under the "Off-balance Sheet Arrangements and Aggregate Contractual Obligations" section below for additional information concerning the amount and timing of expected future payments under QVC's contractual obligations as of JuneSeptember 30, 2021.
QVC has contingent liabilities related to legal and tax proceedings and other matters arising in the ordinary course of business. Although it is reasonably possible QVC may incur losses upon the conclusion of such matters, an estimate of any loss or range of loss cannot be made. In the opinion of management, it is expected that amounts, if any, that may be required to satisfy such contingencies will not be material in relation to the accompanying condensed consolidated financial statements.
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Off-balance Sheet Arrangements and Aggregate Contractual Obligations
Information concerning the amount and timing of required payments, both accrued and off-balance sheet, under our contractual obligations as of JuneSeptember 30, 2021 is summarized below:
Payments due by periodPayments due by period
(in millions)(in millions)Remainder of 20212022202320242025ThereafterTotal(in millions)Remainder of 20212022202320242025ThereafterTotal
Long-term debt (1)Long-term debt (1)$758 609 609 2,676 4,664 Long-term debt (1)$— 758 609 609 2,676 4,660 
Interest payments (2)Interest payments (2)120 238 222 182 154 2,587 3,503 Interest payments (2)28 238 222 182 154 2,587 3,411 
Finance lease obligations (including imputed interest)Finance lease obligations (including imputed interest)12 26 25 24 21 89 197 Finance lease obligations (including imputed interest)28 27 26 24 90 201 
Operating lease obligationsOperating lease obligations$19 34 28 25 21 168 295 Operating lease obligations$35 28 25 21 167 285 
(1) Amounts exclude Finance lease obligations and the issue discounts on the 4.375%, 4.45%, 4.85%, 5.45% and 5.95% Senior Secured Notes.
(2) Amounts (i) are based on the terms of our senior secured notes and exchangeable senior debentures, (ii) assumes that our existing debt is repaid at maturity and (iii) excludes finance lease obligations.
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Item 3. Quantitative and Qualitative Disclosures about Market Risk
QVC is exposed to market risk in the normal course of business due to ongoing investing and financial activities and the conduct of operations by subsidiaries in different foreign countries. Market risk refers to the risk of loss arising from adverse changes in stock prices, interest rates and foreign currency exchange rates. The risk of loss can be assessed from the perspective of adverse changes in fair values, cash flows and future earnings. QVC has established procedures and internal processes governing the management of market risks and the use of financial instruments to manage exposure to such risks.
Interest rate risk
QVC is exposed to changes in interest rates primarily as a result of borrowing activities. Over the long-term, QVC manages the exposure to interest rates by maintaining what QVC believes is an appropriate mix of fixed and variable rate debt.
The table below summarizes the Company’s debt obligations, related interest rates and fair value of debt at JuneSeptember 30, 2021:
(in millions, except percentages)(in millions, except percentages)Remainder of 20212022202320242025ThereafterTotalFair Value(in millions, except percentages)Remainder of 20212022202320242025ThereafterTotalFair Value
Fixed rate debt (1) (2)Fixed rate debt (1) (2)$758 609 609 2,676 4,664 4,445 Fixed rate debt (1) (2)$— 758 609 609 2,676 4,660 5,248 
Weighted average interest rate on fixed rate debtWeighted average interest rate on fixed rate debt3.5 %3.5 %4.4 %4.8 %4.4 %5.3 %4.9 %N/AWeighted average interest rate on fixed rate debt— %3.5 %4.4 %4.8 %4.4 %5.3 %4.9 %N/A
Variable rate debtVariable rate debt$— — — — — — — — Variable rate debt$— — — — — — — — 
Average interest rate on variable rate debtAverage interest rate on variable rate debt— %— %— %— %— %— %— %N/AAverage interest rate on variable rate debt— %— %— %— %— %— %— %N/A
(1) Amounts exclude finance lease obligations and the issue discounts on the 4.375%, 4.45%, 4.85%, 5.45% and 5.95% Senior Secured Notes.
(2) Amounts exclude impact related to interest rate swaps, which we have discussed further below.
N/A - Not applicable.
In July 2019, the Company entered into a three-year interest swap arrangement with a notional amount of $125 million. The new swap arrangement did not qualify as a cash flow hedge under U.S. GAAP and the fair value of the swap instrument was in a net liability position of approximately $2 million as of JuneSeptember 30, 2021, which was included in other long-termaccrued liabilities.
Changes in the fair value of the swaps are reflected in losses(losses) gains on financial instruments in the condensed consolidated
statements of operations.

Foreign currency exchange rate risk
QVC is exposed to foreign exchange rate fluctuations related to the monetary assets and liabilities and the financial results of its foreign subsidiaries. Assets and liabilities of foreign subsidiaries for which the functional currency is the local currency are translated into U.S. Dollars at period-end exchange rates, and the statements of operations are translated at the average exchange rate for the period. Exchange rate fluctuations on translating foreign currency financial statements into U.S. Dollars that result in unrealized gains or losses are referred to as translation adjustments. Cumulative translation adjustments are recorded in other comprehensive income as a separate component of stockholder's equity. Transactions denominated in currencies other than the functional currency are recorded based on exchange rates at the time such transactions arise. Subsequent changes in exchange rates result in transaction gains and losses, which are reflected in income as unrealized (based on period-end transactions) or realized upon settlement of the transactions. Cash flows from operations in foreign countries are translated at the average rate for the period. Accordingly, QVC may experience economic loss and a negative impact on earnings and equity with respect to its holdings solely as a result of foreign currency exchange rate fluctuations. QVC's reported Adjusted OIBDA for the three and sixnine months ended JuneSeptember 30, 2021 would have been impacted by approximately $1 million and $3$4 million, respectively, for every 1% change in foreign currency exchange rates relative to the U.S. Dollar.
The FourthFifth Amended and Restated Credit Agreement provides QVC with the ability to borrow in multiple currencies. This allows QVC to somewhat mitigate foreign currency exchange rate risks. As of June 30,October 27, 2021, no borrowings in foreign currencies were outstanding.
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Item 4. Controls and Procedures
Disclosure Controls and Procedures
In accordance with Rules 13a-15 and 15d-15 under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), the Company carried out an evaluation, under the supervision and with the participation of management, including its chief executive officer and its principal accounting and financial officer (the “Executives”), of the effectiveness of its disclosure controls and procedures as of the end of the period covered by this report. Based on that evaluation, the Executives concluded that the Company's disclosure controls and procedures were effective as of JuneSeptember 30, 2021 to provide reasonable assurance that information required to be disclosed in its reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.

Changes in Internal Control Over Financial Reporting
In May 2021, weQVC completed the implementation of the initial phase of ourits new Enterprise Resource Planning (“ERP”) system, which has enabled standardization, modernization and best practice in ourQVC’s financial processes across ourits global markets and most brands. As a result of the implementation of phase one of a new ERP system, we revised and updatedQVC has continued to refine certain related process-level and information technology general controls.

Except as described above, there has been no change in the Company’s internal control over financial reporting that occurred during the three months ended JuneSeptember 30, 2021 that has materially affected, or is reasonably likely to materially affect, its internal control over financial reporting.
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PART II
Item 6. Exhibits
(a) Exhibits
Listed below are the exhibits which are filed as a part of this Report (according to the number assigned to them in Item 601 of Regulation S-K):
4.1 
31.1 
31.2 
32.1 
101.INSInline XBRL Instance Document* - The instance document does not appear in the interactive data file
because its XBRL tags are embedded within the inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document*
101.CALInline XBRL Taxonomy Calculation Linkbase Document*
101.LABInline XBRL Taxonomy Label Linkbase Document*
101.PREInline XBRL Taxonomy Presentation Linkbase Document*
101.DEFInline XBRL Taxonomy Definition Document*
104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)*
*Filed herewith.
**Furnished herewith.
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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
QVC, Inc.
Date: August 6,November 4, 2021By:/s/ MICHAEL A. GEORGE
Michael A. GeorgeDAVID L. RAWLINSON II
David L. Rawlinson II
President and Chief Executive Officer (Principal Executive Officer)
 
Date: August 6,November 4, 2021By:/s/ JEFFREY A. DAVIS
Jeffrey A. Davis
Executive Vice President and Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)
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