UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 10-Q
(Mark One) 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2021March 31, 2022
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from________________to________________
Commission File Number: 001-34272


ZOVIO INC
(Exact name of registrant as specified in its charter)


Delaware59-3551629
(State or other jurisdiction of
incorporation or organization)
(IRS Employer
Identification No.)

1811 E. Northrop Blvd, Chandler, AZ 85286
(Address, including zip code, of principal executive offices)

(858) 668-2586
(Registrant’s telephone number, including area code)


None
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒    No ☐
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☒    No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐    No ☒

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareZVOThe Nasdaq Stock Market LLC
The total number of shares of common stock outstanding as of October 21, 2021,May 2, 2022, was 33,459,695.34,095,968.




ZOVIO INC
FORM 10-Q
INDEX

2


PART I—FINANCIAL INFORMATION
Item 1.  Financial Statements
ZOVIO INC
Condensed Consolidated Balance Sheets
(Unaudited)
(In thousands, except par value)
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
ASSETSASSETS  ASSETS  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$31,608 $35,462 Cash and cash equivalents$33,698 $28,265 
Restricted cashRestricted cash9,808 20,035 Restricted cash6,083 9,288 
InvestmentsInvestments1,322 1,515 Investments905 974 
Accounts receivable, net of allowance for credit losses of $1.8 million and $1.2 million at September 30, 2021 and December 31, 2020, respectively8,539 7,204 
Accounts receivable, net of allowance for credit losses of $1.1 million and $0.9 million at March 31, 2022 and December 31, 2021, respectivelyAccounts receivable, net of allowance for credit losses of $1.1 million and $0.9 million at March 31, 2022 and December 31, 2021, respectively6,596 9,631 
Prepaid expenses and other current assetsPrepaid expenses and other current assets15,564 12,617 Prepaid expenses and other current assets17,243 13,423 
Total current assetsTotal current assets66,841 76,833 Total current assets64,525 61,581 
Property and equipment, netProperty and equipment, net27,711 30,575 Property and equipment, net24,965 26,382 
Operating lease assetsOperating lease assets29,909 20,114 Operating lease assets28,103 28,881 
Goodwill and intangibles, netGoodwill and intangibles, net29,998 31,785 Goodwill and intangibles, net29,079 29,499 
Other long-term assetsOther long-term assets3,316 1,999 Other long-term assets2,079 2,691 
Total assetsTotal assets$157,775 $161,306 Total assets$148,751 $149,034 
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY  LIABILITIES AND STOCKHOLDERS’ EQUITY  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$57,878 $62,693 Accounts payable and accrued liabilities$85,521 $74,769 
Deferred revenue and student depositsDeferred revenue and student deposits13,083 8,090 Deferred revenue and student deposits15,157 14,939 
Total current liabilitiesTotal current liabilities70,961 70,783 Total current liabilities100,678 89,708 
Rent liabilityRent liability35,373 24,125 Rent liability33,132 34,205 
Other long-term liabilitiesOther long-term liabilities8,577 7,181 Other long-term liabilities3,674 5,115 
Total liabilitiesTotal liabilities114,911 102,089 Total liabilities137,484 129,028 
Commitments and contingencies (see Note 15)00
Commitments and contingencies (see Note 14)Commitments and contingencies (see Note 14)00
Stockholders' equity:Stockholders' equity:  Stockholders' equity:  
Preferred stock, $0.01 par value:Preferred stock, $0.01 par value:  Preferred stock, $0.01 par value:  
20,000 shares authorized; zero shares issued and outstanding at both September 30, 2021, and December 31, 2020— — 
20,000 shares authorized; zero shares issued and outstanding at both March 31, 2022, and December 31, 202120,000 shares authorized; zero shares issued and outstanding at both March 31, 2022, and December 31, 2021— — 
Common stock, $0.01 par value:Common stock, $0.01 par value:  Common stock, $0.01 par value:  
300,000 shares authorized; 67,155 and 66,454 issued, and 33,446 and 32,267 outstanding, at September 30, 2021 and December 31, 2020, respectively675 668 
300,000 shares authorized; 67,764 and 67,255 issued, and 34,055 and 33,546 outstanding, at March 31, 2022 and December 31, 2021, respectively300,000 shares authorized; 67,764 and 67,255 issued, and 34,055 and 33,546 outstanding, at March 31, 2022 and December 31, 2021, respectively681 676 
Additional paid-in capitalAdditional paid-in capital171,315 179,489 Additional paid-in capital170,753 172,060 
Retained earningsRetained earnings307,574 326,319 Retained earnings276,533 283,970 
Treasury stock, 33,709 and 34,187 shares at cost at September 30, 2021, and December 31, 2020, respectively(436,700)(447,259)
Treasury stock, 33,709 and 33,709 shares at cost at March 31, 2022, and December 31, 2021, respectivelyTreasury stock, 33,709 and 33,709 shares at cost at March 31, 2022, and December 31, 2021, respectively(436,700)(436,700)
Total stockholders' equityTotal stockholders' equity42,864 59,217 Total stockholders' equity11,267 20,006 
Total liabilities and stockholders' equityTotal liabilities and stockholders' equity$157,775 $161,306 Total liabilities and stockholders' equity$148,751 $149,034 
The accompanying notes are an integral part of these condensed consolidated financial statements.
3


ZOVIO INC
Condensed Consolidated Statements of Income (Loss)
(Unaudited)
(In thousands, except per share amounts)
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
RevenueRevenue$59,808 $5,131 $200,585 $14,258 Revenue$59,624 $74,107 
University-related revenue— 97,035 — 289,720 
Other revenueOther revenue2,418 — 7,686 — Other revenue2,009 2,752 
Revenue and other revenueRevenue and other revenue$62,226 $102,166 $208,271 $303,978 Revenue and other revenue$61,633 $76,859 
Costs and expenses:Costs and expenses: Costs and expenses: 
Technology and academic servicesTechnology and academic services$16,498 $19,084 $53,698 $54,821 Technology and academic services$18,498 $19,144 
Counseling services and supportCounseling services and support20,438 24,670 68,936 71,529 Counseling services and support21,331 25,325 
Marketing and communicationMarketing and communication21,068 23,274 68,628 70,017 Marketing and communication21,914 25,831 
General and administrativeGeneral and administrative9,013 11,437 33,285 36,405 General and administrative7,122 15,896 
University-related expenses— 22,863 — 72,332 
Restructuring and impairment expense300 184 2,641 3,430 
Total costs and expensesTotal costs and expenses67,317 101,512 227,188 308,534 Total costs and expenses68,865 86,196 
Operating income (loss)(5,091)654 (18,917)(4,556)
Operating lossOperating loss(7,232)(9,337)
Other income (loss), net(69)39 90 (62)
Other income (expense), netOther income (expense), net(127)(73)
Income (loss) before income taxes(5,160)693 (18,827)(4,618)
Income tax expense (benefit)59 (428)(82)(12,906)
Net income (loss)$(5,219)$1,121 $(18,745)$8,288 
Income (loss) per share:  
Loss before income taxesLoss before income taxes(7,359)(9,410)
Income tax expenseIncome tax expense78 83 
Net lossNet loss$(7,437)$(9,493)
Loss per share:Loss per share:  
BasicBasic$(0.16)$0.03 $(0.56)$0.26 Basic$(0.22)$(0.29)
DilutedDiluted$(0.16)$0.03 $(0.56)$0.26 Diluted$(0.22)$(0.29)
Weighted average number of common shares outstanding used in computing income (loss) per share:  
Weighted average number of common shares outstanding used in computing loss per share:Weighted average number of common shares outstanding used in computing loss per share:  
BasicBasic33,427 32,646 33,182 31,711 Basic33,562 32,769 
DilutedDiluted33,427 34,015 33,182 32,342 Diluted33,562 32,769 
The accompanying notes are an integral part of these condensed consolidated financial statements.
4


ZOVIO INC
Condensed Consolidated Statements of Stockholders’ Equity
(Unaudited)
(In thousands)

 Common StockAdditional
Paid-in
Capital
Retained
Earnings
Treasury
Stock
 
 SharesPar ValueTotal
Balance at December 31, 201965,695 $660 $192,413 $375,180 $(469,315)$98,938 
Adoption of accounting standard (ASU 2016-13)— — — 91 — 91 
Stock-based compensation— — 4,138 — — 4,138 
Stock issued under stock incentive plan, net of shares held for taxes338 (205)— — (202)
Net income— — — 2,020 — 2,020 
Balance at March 31, 202066,033 $663 $196,346 $377,291 $(469,315)$104,985 
Stock-based compensation— — 802 — — 802 
Stock issued under employee stock purchase plan57 111 — — 112 
Stock issued under stock incentive plan, net of shares held for taxes236 (182)— — (180)
Contingent consideration— — 1,245 — — 1,245 
Stock issued for acquisition— — (22,162)— 22,162 — 
Repurchase of common stock— — — — (106)(106)
Net income— — — 5,147 — 5,147 
Balance at June 30, 202066,326 $666 $176,160 $382,438 $(447,259)$112,005 
Stock-based compensation— — 1,146 — — 1,146 
Stock issued under stock incentive plan, net of shares held for taxes23 (19)— — (18)
Net income— — — 1,121 — 1,121 
Balance at September 30, 202066,349 $667 $177,287 $383,559 $(447,259)$114,254 
 Common StockAdditional
Paid-in
Capital
Retained
Earnings
Treasury
Stock
 
 SharesPar ValueTotal
Balance at December 31, 202066,454 $668 $179,489 $326,319 $(447,259)$59,217 
Stock-based compensation— — 2,382 — — 2,382 
Stock issued under stock incentive plan, net of shares held for taxes563 (1,083)— — (1,078)
Contingent consideration— — (122)— — (122)
Stock issued for acquisition— — (10,559)— 10,559 — 
Net loss— — — (9,493)— (9,493)
Balance at March 31, 202167,017 $673 $170,107 $316,826 $(436,700)$50,906 

5


ZOVIO INC
Condensed Consolidated Statements of Stockholders’ Equity (continued)
(Unaudited)
(In thousands)

Common StockAdditional
Paid-in
Capital
Retained
Earnings
Treasury
Stock
  Common StockAdditional
Paid-in
Capital
Retained
Earnings
Treasury
Stock
 
SharesPar ValueTotalSharesPar ValueAdditional
Paid-in
Capital
Treasury
Stock
Balance at December 31, 202066,454 $668 $179,489 $326,319 $(447,259)$59,217 
Balance at December 31, 2021Balance at December 31, 202167,255 $676 $172,060 $283,970 $(436,700)$20,006 
Stock-based compensationStock-based compensation— — 2,382 — — 2,382 Stock-based compensation— — (1,169)— — (1,169)
Stock issued under stock incentive plan, net of shares held for taxesStock issued under stock incentive plan, net of shares held for taxes563 (1,083)— — (1,078)Stock issued under stock incentive plan, net of shares held for taxes509 (138)— — (133)
Contingent consideration— — (122)— — (122)
Issuance of shares for acquisition— — (10,559)— 10,559 — 
Net lossNet loss— — — (9,493)— (9,493)Net loss— — — (7,437)— (7,437)
Balance at March 31, 202167,017 $673 $170,107 $316,826 $(436,700)$50,906 
Stock-based compensation— — 247 — — 247 
Stock issued under employee stock purchase plan31 — 76 — — 76 
Stock issued under stock incentive plan, net of shares held for taxes79 (89)— — (88)
Balance at March 31, 2022Balance at March 31, 202267,764 $681 $170,753 $276,533 $(436,700)$11,267 
Net loss— — — (4,033)— (4,033)
Balance at June 30, 202167,127 $674 $170,341 $312,793 $(436,700)$47,108 
Stock-based compensation— — 990 — — 990 
Stock issued under stock incentive plan, net of shares held for taxes28 (16)— — (15)
Net loss— — — (5,219)— (5,219)
Balance at September 30, 202167,155 $675 $171,315 $307,574 $(436,700)$42,864 
The accompanying notes are an integral part of these condensed consolidated financial statements.
65


ZOVIO INC
Condensed Consolidated Statements of Cash Flows
(Unaudited)
(In thousands)
Nine Months Ended
September 30,
Three Months Ended
March 31,
20212020 20222021
Cash flows from operating activities:Cash flows from operating activities:  Cash flows from operating activities:  
Net income (loss)$(18,745)$8,288 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:  
Net lossNet loss$(7,437)$(9,493)
Adjustments to reconcile net loss to net cash provided by operating activities:Adjustments to reconcile net loss to net cash provided by operating activities:  
Provision for bad debtsProvision for bad debts1,002 9,845 Provision for bad debts201 661 
Depreciation and amortizationDepreciation and amortization6,297 8,749 Depreciation and amortization2,033 2,285 
Deferred income taxes— 
Stock-based compensationStock-based compensation3,619 6,086 Stock-based compensation(1,169)2,382 
Noncash lease expenseNoncash lease expense6,539 8,546 Noncash lease expense1,433 2,077 
Net loss (gain) on marketable securitiesNet loss (gain) on marketable securities(144)47 Net loss (gain) on marketable securities63 (68)
Loss (gain) on disposal or impairment of fixed assets71 38 
Changes in operating assets and liabilities:Changes in operating assets and liabilities:  Changes in operating assets and liabilities:  
Accounts receivableAccounts receivable(2,335)(14,513)Accounts receivable2,833 (288)
Prepaid expenses and other current assetsPrepaid expenses and other current assets(2,948)219 Prepaid expenses and other current assets(3,820)(2,776)
Other long-term assetsOther long-term assets(1,318)(821)Other long-term assets612 (305)
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities(2,369)(12)Accounts payable and accrued liabilities10,784 7,457 
Deferred revenue and student depositsDeferred revenue and student deposits4,992 4,269 Deferred revenue and student deposits218 (13)
Operating lease liabilitiesOperating lease liabilities(7,527)(8,173)Operating lease liabilities(1,705)(2,598)
Other liabilitiesOther liabilities1,275 (2,468)Other liabilities(1,440)1,455 
Net cash provided by (used in) operating activities(11,591)20,106 
Net cash provided by operating activities Net cash provided by operating activities2,606 776 
Cash flows from investing activities:Cash flows from investing activities:  Cash flows from investing activities:  
Capital expendituresCapital expenditures(1,155)(2,587)Capital expenditures(24)(184)
Purchases of investmentsPurchases of investments(740)(702)Purchases of investments(2)(30)
Capitalized costs for intangible assetsCapitalized costs for intangible assets(565)(199)Capitalized costs for intangible assets(227)(143)
Sale of investmentsSale of investments1,076 1,818 Sale of investments247 
Net cash used in investing activities Net cash used in investing activities(1,384)(1,670) Net cash used in investing activities(245)(110)
Cash flows from financing activities:Cash flows from financing activities:  Cash flows from financing activities:  
Proceeds from the issuance of stock under employee stock purchase plan76 112 
Borrowings from long-term liabilities— 2,682 
Tax withholdings on issuance of stock awardsTax withholdings on issuance of stock awards(1,182)(400)Tax withholdings on issuance of stock awards(133)(1,078)
Repurchase of common stock— (106)
Net cash provided by (used in) financing activities(1,106)2,288 
Net cash used in financing activities Net cash used in financing activities(133)(1,078)
Net increase (decrease) in cash, cash equivalents and restricted cashNet increase (decrease) in cash, cash equivalents and restricted cash(14,081)20,724 Net increase (decrease) in cash, cash equivalents and restricted cash2,228 (412)
Cash, cash equivalents and restricted cash at beginning of periodCash, cash equivalents and restricted cash at beginning of period55,497 92,537 Cash, cash equivalents and restricted cash at beginning of period37,553 55,497 
Cash, cash equivalents and restricted cash at end of periodCash, cash equivalents and restricted cash at end of period$41,416 $113,261 Cash, cash equivalents and restricted cash at end of period$39,781 $55,085 
Reconciliation of cash, cash equivalents, and restricted cash:Reconciliation of cash, cash equivalents, and restricted cash:Reconciliation of cash, cash equivalents, and restricted cash:
Cash and cash equivalentsCash and cash equivalents$31,608 $86,628 Cash and cash equivalents$33,698 $35,052 
Restricted cashRestricted cash9,808 26,633 Restricted cash6,083 20,033 
Total cash, cash equivalents and restricted cashTotal cash, cash equivalents and restricted cash$41,416 $113,261 Total cash, cash equivalents and restricted cash$39,781 $55,085 
Supplemental disclosure of non-cash transactions:Supplemental disclosure of non-cash transactions:Supplemental disclosure of non-cash transactions:
Purchase of equipment included in accounts payable and accrued liabilitiesPurchase of equipment included in accounts payable and accrued liabilities$65 $36 Purchase of equipment included in accounts payable and accrued liabilities$— $16 
Issuance of common stock for vested restricted stock unitsIssuance of common stock for vested restricted stock units$3,861 $1,388 Issuance of common stock for vested restricted stock units$560 $3,461 
Debt extinguishment$3,095 $— 
Issuance of notes payable$2,809 $— 
The accompanying notes are an integral part of these condensed consolidated financial statements.
76



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)

1. Nature of Business
Zovio Inc (the “Company”) is a Delaware corporation, and is an education technology services company that partners with higher education institutions and employers to deliver innovative, personalized solutions to help learners and leaders achieve their aspirations. In April 2019, the Company acquired both Fullstack Academy, Inc. (“Fullstack”) and TutorMe.com, Inc. (“TutorMe”), each of which became wholly-owned subsidiaries of the Company at that time. Fullstack is an innovative web development school offering immersive technology bootcamps, and TutorMe is an online education platform that provides 24/7 on-demand tutoring and online courses.
On December 1, 2020, the Company and AU LLC finalized a definitive Asset Purchase and Sale Agreement (the “Purchase Agreement”), by and among the Company, AU LLC (the “University”), the Arizona Board of Regents, a body corporate, for and on behalf of the University of Arizona (the “University of Arizona”), and the University of Arizona Global Campus a newly formed Arizona nonprofit corporation (“Global Campus”). Upon the closing of the Purchase Agreement (the “Sale Transaction”), the Company and Ashford University (the “University”) transferred to Global Campus the tangible and intangible academic and related operations and assets comprising the University to Global Campus.
Following the closing of the Sale Transaction, Global Campus owns and operates the University in affiliation with the University of Arizona and with a focus on expanding access to education for non-traditional adult learners, and the Company provides services to Global Campus under a long-term Strategic Services Agreement (the “Services Agreement”). The services that the Company provides to Global Campus under the Services Agreement include recruiting, admissions, marketing, student finance, financial aid processing, and financial aid advising, program advising, student retention advising, support services for academics, information technology and institutional support.
The majority of the Company's cash comes from the Services Agreement with Global Campus. The service fees in the Services Agreement are subject to certain minimum residual liability adjustments, including performance-based adjustments, minimum profit level adjustments, and excess direct cost adjustments. These adjustments are all variable in nature in that they depend upon the Company’s performance during each service period, and to a certain extent the performance and forecast of Global Campus.

2. Summary of Significant Accounting Policies
Principles of Consolidation
The condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Intercompany transactions have been eliminated in consolidation.
Unaudited Interim Financial Information
The condensed consolidated financial statements of the Company have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, these financial statements do not include all of the information and footnotes required by GAAP for complete annual financial statements and should be read in conjunction with the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020,2021, which was filed with the Securities and Exchange Commission (“SEC”) on February 24, 2021.April 15, 2022. In the opinion of management, the condensed consolidated financial statements include all adjustments, consisting of normal recurring adjustments, considered necessary to present a fair statement of the Company’s condensed consolidated financial position, results of operations and cash flows as of and for the periods presented.
Operating results for any interim period are not necessarily indicative of the results that may be expected for the full year. The year-end condensed consolidated balance sheet data was derived from audited consolidated financial statements but does not include all disclosures required by GAAP for complete annual consolidated financial statements.
87



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Use of Estimates
The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts in the condensed consolidated financial statements. Actual results could differ from those estimates.
Notes Payable
The fair value of the Company’s outstanding notes payable was estimated using the net present value of the payments, discounted at an interest rate consistent with market interest rates. The Company, through Fullstack, had previously entered into a contract whereby its counterparty advanced funds to the Company for certain program development costs, which the Company was obligated to repay out of future revenues from the developed program. The Company originally recognized these advances as a debt obligation.
During the first half of 2021, the notes payable contract was amended and the amount was revalued. As such, included within the other income (loss), net, on the condensed consolidated statements of income (loss) for the nine months ended September 30, 2021, is an offset of interest expense in the amount of $3.1 million, as well as a loss on extinguishment of debt of $2.8 million, the net impact of which is immaterial.
Revenue and Other Revenue
Revenues are recognized when control of the promised goods or services are transferred, in an amount that reflects the consideration the Company expects to be entitled in exchange for those goods or services. Determining whether a valid customer contract exists includes an assessment of whether amounts due under the contract are collectible. The Company performs this assessment at the beginning of every contract and subsequently thereafter if new information indicates there has been a significant change in facts and circumstances.
On December 1, 2020, the Company entered into the Services Agreement with Global Campus whereby the Company will provide certain educational technology and support services, which has an initial term of just over fifteen years, subject to renewal options and certain early termination provisions. The amounts earned from the Services Agreement are within the scope of ASC 606, Revenue from Contracts with Customers (“ASC 606”), and are denoted as revenue on the condensed consolidated statements of income (loss). On December 1, 2020, the Company also entered into a transition services agreement with Global Campus whereby the Company will provide certain temporary transition services (the “Transition Services Agreement”), which has a term of three years. The amounts earned from the Transition Services Agreement are denoted as other revenue on the condensed consolidated statements of income (loss).
The Services Agreement has a single performance obligation, as the promises to provide the identified services are not distinct within the context of these agreements. The single performance obligation constitutes a series of distinct services as the customer benefits as services are provided. Service revenue is recognized over time using the input method. The input method provides a faithful depiction of the performance toward complete satisfaction of the performance obligation and can be tied to the direct cost incurred. The service fees received over the term of the agreement are variable in nature in that they are dependent upon the number of students attending the university and revenues generated from those students during the service period. The service fees are subject to certain adjustments, including performance-based adjustments, minimum profit level adjustments, and excess direct cost adjustments. These adjustments are all variable in nature in that they depend upon the Company’s performance during each service period. Such adjustments are presented as minimum residual liability within accounts payable and accrued liabilities. For additional information, see Note 8, “Other Significant Balance Sheet Accounts - Accounts Payable and Accrued Liabilities.” The Company allocates variable consideration to the distinct increments of service to which it relates, as the variability is directly related to the Company’s effort to satisfy the distinct increments of service provided. This is consistent with the allocation objective in ASC 606. The Company meets the criteria in the standard and exercises the practical expedient to not disclose the aggregate amount of the transaction price allocated to the single performance obligation that is unsatisfied as of the end of the reporting period. The Company does not disclose the value of unsatisfied performance obligations because the variable consideration is allocated entirely to a wholly unsatisfied promise to transfer a service that forms part of a single performance obligation.
9



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
The Company, through Fullstack, offers both full-time and part-time technology bootcamps. The tuition fees for these programs are recognized as revenue as the services are provided to the student, which occurs over the applicable period of instruction. For most Fullstack programs, tuition is collected prior to the start of the cohort; however, for certain programs students can defer payment until completion of the program and for these students an accounts receivable balance is recorded.
The Company, through TutorMe, provides online on-demand tutoring services through hourly and access license contracts. Revenue for these contracts are recognized based on hours used or ratably over the contract period depending on the type of contract. For most TutorMe contracts, cash is collected at or near the onset of the contract. The collected cash is recognized as deferred revenue until recognized into revenue.
Technology and Academic Services
Technology and academic services costs consist primarily of costs related to ongoing maintenance of educational infrastructure, including online course delivery and management, student records, assessment, customer relations management and other internal administrative systems. These costs were previously components of instructional costs and services, as well as general and administrative. This also includes costs to provide support for curriculum and new program development, support for faculty training and development and technical support. This expense category includes salaries, benefits and share-based compensation, information technology costs, curriculum and new program development costs (which are expensed as incurred) and other costs associated with these support services. This category also includes an allocation of depreciation, amortization, human resources, rent, and occupancy costs attributable to the provision of these services.
Counseling Services and Support
Counseling services and support costs consist primarily of costs including team-based counseling and other support to prospective and current students as well as financial aid processing. These costs were previously components of instructional costs and services, admissions advisory and marketing, as well as general and administrative. This expense category includes salaries, benefits and share-based compensation, and other costs such as dues, fees and subscriptions and travel costs. This category also includes an allocation of depreciation, amortization, human resources, rent, and occupancy costs attributable to the provision of these services.
Marketing and Communication
Marketing and communication costs consist primarily of lead acquisition, digital communication strategies, brand identity advertising, media planning and strategy, video, data science and analysis, marketing to potential students and other promotional and communication services. These costs were previously components of admissions advisory and marketing, as well as some general and administrative. This expense category includes salaries, benefits and share-based compensation for marketing and communication personnel, brand advertising, marketing leads and other promotional and communication expenses. This category also includes an allocation of depreciation, amortization, human resources, rent, and occupancy costs attributable to the provision of these services. Advertising costs are expensed as incurred.
General and Administrative
General and administrative costs consist primarily of compensation and benefit costs, including related stock-based compensation, for employees engaged in corporate management, finance, compliance, and other corporate functions. This category also includes an allocation of depreciation, amortization, human resources, rent, and occupancy costs attributable to the provision of these services.
University-Related Expenses
University-related expenses represent those costs that were transferred to Global Campus in the Sale Transaction and that are no longer incurred by the Company. These costs were previously primarily components of instructional costs and services, with some costs from admissions advisory and marketing and some general and administrative, including instructor fees and other employee costs, student related bad debt expense, license fees for licenses transferred to Global Campus and other costs.
10



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Comprehensive Income (Loss)
The Company has no components of other comprehensive income (loss), and therefore, comprehensive income (loss) equals net income (loss).
Recent Accounting Pronouncements
In December 2019, the Financial Accounting Standards Board (“FASB”) issued ASU 2019-12, Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes (“ASU 2019-12”), which removes certain exceptions to the general principles in Topic 740. The amendments in this update also improve consistent application of and simplify GAAP for other areas of Topic 740 by clarifying and amending existing guidance. For public business entities, the amendments in this standard are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. The Company applied the new standard, including all applicable updates, effective January 1, 2021. The adoption of ASU 2019-12 did not have a material impact on the Company’s condensed consolidated financial statements.None noted as applicable.

3. Financial Statement Reclassification
On December 1, 2020, the Company consummated the Sale Transaction. For additional information on the Sale Transaction, see Note 1, “Nature of Business” above. The Company now provides services to Global Campus, which include recruiting, financial aid, counseling, institutional support, information technology, and academic support services. The Company made changes in its presentation of revenue line items and operating expenses and reclassified prior periods to conform to the current presentation. The Company determined that these changes would provide more meaningful information as this new presentation provides transparency for costs that will be incurred as a service provider and costs that will not reoccur in the future as they are related to university costs that were transferred to Global Campus in the Sale Transaction.
We have reclassified our operating expenses for prior period to conform to the above disaggregation and revisions to our presentation. There were no changes to total operating expenses or operating income as a result of these reclassifications.
The following table presents our operating expenses as previously reported and as reclassified on our condensed consolidated statements of income (loss) for each of the three and nine-months period ended September 30, 2020 (in thousands):
Three Months Ended
September 30, 2020
Nine Months Ended
September 30, 2020
Costs and expenses:As ReportedAs ReclassifiedAs ReportedAs Reclassified
Technology and academic services$— $19,084 $— $54,821 
Counseling services and support— 24,670 — 71,529 
Marketing and communication— 23,274��— 70,017 
Instructional costs and services44,929 — 136,184 — 
Admissions advisory and marketing41,620 — 122,155 — 
General and administrative14,779 11,437 46,765 36,405 
University-related expenses— 22,863 — 72,332 
Restructuring and impairment expense184 184 3,430 3,430 
Total costs and expenses$101,512 $101,512 $308,534 $308,534 

11



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
4. Revenue, Other Revenue and Deferred Revenue
The following table presents the Company’s net revenue disaggregated based on the revenue source (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Strategic services revenueStrategic services revenue$52,702 $— $179,318 $— Strategic services revenue$50,289 $66,927 
Transition services incomeTransition services income2,418 — 7,685 — Transition services income2,009 2,752 
Tuition revenue, netTuition revenue, net7,012 93,183 20,967 277,533 Tuition revenue, net9,246 7,089 
Digital materials revenue, net— 5,809 — 17,415 
Technology fee revenue, net— 2,628 — 7,628 
Other revenue, net (1)
Other revenue, net (1)
94 546 301 1,402 
Other revenue, net (1)
89 91 
Total revenue, netTotal revenue, net$62,226 $102,166 $208,271 $303,978 Total revenue, net$61,633 $76,859 
(1) Primarily consists of revenues generated from various services and other miscellaneous fees.

The following table presents the Company’s net revenue disaggregated based on the timing of revenue recognition (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Over time, over period of instructionOver time, over period of instruction$62,159 $82,659 $208,062 $244,872 Over time, over period of instruction$61,592 $76,768 
Over time, full tuition grant (1)
— 13,948 — 42,792 
Point in time (2)(1)
Point in time (2)(1)
67 5,559 209 16,314 
Point in time (2)(1)
41 91 
Total revenue, netTotal revenue, net$62,226 $102,166 $208,271 $303,978 Total revenue, net$61,633 $76,859 
(1)Represents revenue generated from the FTG program.
(2)Represents revenue generated from digital textbooks and other miscellaneous fees.

The Company operates under 2 reportable segments and has no significant foreign operations or assets located outside of the United States. For additional information on segmentation, see Note 16,15, “Segment Information.”
128



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Deferred Revenue and Student Deposits
Current deferred revenue and student deposits consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
Deferred revenue, currentDeferred revenue, current$12,126 $7,477 Deferred revenue, current$14,734 $14,469 
Student depositsStudent deposits957 613 Student deposits423 470 
Total current deferred revenue and student depositsTotal current deferred revenue and student deposits$13,083 $8,090 Total current deferred revenue and student deposits$15,157 $14,939 
Below are the opening and closing balances of current deferred revenue from the Company’s contracts with customers (in thousands):
20212020March 31, 2022March 31, 2021
Current deferred revenue opening balance, January 1Current deferred revenue opening balance, January 1$7,477 $23,356 Current deferred revenue opening balance, January 1$14,469 $7,477 
Current deferred revenue closing balance, September 3012,126 29,413 
Current deferred revenue closing balance, March 31Current deferred revenue closing balance, March 3114,734 7,307 
Increase (decrease)Increase (decrease)$4,649 $6,057 Increase (decrease)$265 $(170)
For further information on receivables, refer to Note 7,6, “Accounts Receivable, Net” within the condensed consolidated financial statements.
Deferred revenue consists of cash payments that are received or due in advance of the Company’s performance. As of September 30, 2021March 31, 2022 the deferred revenue balance relates entirely to the Zovio Growth segment. For the majority of the Company’s customers, payment for services is due prior to services being provided and is included in current deferred revenue. However, there are contracts which include deferred revenue that is deemed to be long-term. For additional information, refer to Note 8,7, “Other Significant Balance Sheet Accounts - Other Long-Term Liabilities” within the condensed consolidated financial statements.
The difference between the opening and closing balances of deferred revenue primarily results from the timing difference between the Company’s performance and the customer’s payment. For the ninethree months ended September 30, 2021,March 31, 2022, the Company recognized $6.4$6.7 million of revenue that was included in the deferred revenue balance as of January 1, 2021.2022. For the ninethree months ended September 30, 2020,March 31, 2021, the Company recognized $23.3$4.7 million of revenue that was included in the deferred revenue balance as of January 1, 2020.2021. Amounts reported in the closing balance of deferred revenue are expected to be recognized as revenue within the next 12 months.
5.4. Restructuring and Impairment Expense
During the three months ended September 30, 2021 and 2020, the Company recognized $0.3 million and $0.2 million, respectively, of restructuring and impairment expense. During the nine months ended September 30, 2021 and 2020, the Company recognized $2.6 million and $3.4 million, respectively, of restructuring and impairment expense. The components of these expenses are further described below.
The Company had previously vacated or consolidated properties and subsequently reassessed its non-cancelable leases obligation.leases. Additionally, the Company had previously relocated its headquarters from California to Arizona. As a result, during the three and nine months ended September 30, 2020, the Company recognized relocation and lease reassessment expenses of $0.3 million and $0.5 million, respectively. NaN such expense was recorded for either the three or nine months ended September 30, 2021, respectively.
In May and July 2021, the Company implemented restructuring plans to reduce operating expenses, implement cost reductions and conserve cash resources. During the three months ended September 30, 2021, the Company recognizedThe severance costs of $0.3 million, all of which related to the University Partners segment. These restructuring charges consist of one-time termination benefits for employee severance, benefits and relatedlease costs all of which are expected to result in cash expenditures and substantially all of which will be paid out over the next 12 months. For the three months ended September 30, 2020, the Company reversed $0.1 million of restructuring and impairment expense relating to severance costs for wages and
13



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
benefits for a prior restructuring plan. During the nine months ended September 30, 2021 and 2020, the Company recognized severance costs of $2.6 million and $2.9 million, respectively.
The following table summarizes the amounts recorded in the restructuring and impairment expense line item on the Company’s condensed consolidated statements of income (loss) for each of the periods presented (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Severance costs$300 $(70)$2,641 $2,902 
Lease exit and other costs— 254 — 528 
Total restructuring and impairment expense$300 $184 $2,641 $3,430 
The following table summarizes the changes in the Company's restructuring and impairment liability by type during the ninethree months ended September 30, 2021March 31, 2022 (in thousands):
Student Transfer CostsSeverance CostsLease Exit and Other CostsTotal
Balance at December 31, 2020$1,282 $742 $1,974 $3,998 
Restructuring and impairment expense— 2,641 — 2,641 
Payments and adjustments— (2,493)(1,115)(3,608)
Balance at September 30, 2021$1,282 $890 $859 $3,031 
Student Transfer CostsSeverance CostsLease Exit and Other CostsTotal
Balance at December 31, 2021$1,282 $520 $398 $2,200 
Payments and adjustments— (294)(67)(361)
Balance at March 31, 2022$1,282 $226 $331 $1,839 
The restructuring liability amounts are recorded within either the (i) accounts payable and accrued liabilities account or (ii) leaserent liability account on the condensed consolidated balance sheets.
9



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)

6.5. Fair Value Measurements
The following tables summarize the fair value information as of September 30, 2021March 31, 2022 and December 31, 2020,2021, respectively (in thousands):
As of September 30, 2021
Level 1Level 2Level 3Total
Mutual funds$1,322 $— $— $1,322 
As of March 31, 2022
Level 1Level 2Level 3Total
Mutual funds$905 $— $— $905 
As of December 31, 2020
Level 1Level 2Level 3Total
Mutual funds$1,515 $— $— $1,515 
As of
December 31, 2021
Level 1Level 2Level 3Total
Mutual funds$974 $— $— $974 
The mutual funds in the tables above, represent the deferred compensation asset balances, which are considered to be trading securities. The Company’s deferred compensation asset balances are recorded in the investments line item on the Company’s condensed consolidated balance sheets, and are classified as Level 1 securities. There were no transfers between any level categories for investments during the periods presented.
There were no differences between amortized cost and fair value of investments as of September 30, 2021March 31, 2022 or December 31, 2020,2021, and no reclassifications out of accumulated other comprehensive income during either the ninethree months ended September 30,March 31, 2022 or 2021.
6. Accounts Receivable, Net
Accounts receivable, net, consisted of the following (in thousands):
As of March 31, 2022As of
December 31, 2021
Accounts receivable$7,726 $10,562 
Less allowance for credit losses1,130 931 
Accounts receivable, net$6,596 $9,631 
The following table presents the changes in the allowance for credit losses for the three months ended March 31, 2022 (in thousands):
Beginning
Balance
Charged to
Expense
Write-offsRecoveries of amountsEnding
Balance
$931 $201 $(2)$— $1,130 
The following table presents the changes in the allowance for credit losses for the three months ended March 31, 2021 or 2020.(in thousands):
Beginning
Balance
Charged to
Expense
Write-offsRecoveries of amountsEnding
Balance
$1,216 $661 $(159)$— $1,718 

1410



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
7. Accounts Receivable, Net
Accounts receivable, net, consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
Accounts receivable$10,372 $8,420 
Less allowance for credit losses1,833 1,216 
Accounts receivable, net$8,539 $7,204 

The following table presents the changes in the allowance for credit losses for the nine months ended September 30, 2021 (in thousands):
Beginning
Balance
Charged to
Expense
Write-offsRecoveries of amountsEnding
Balance
Non-FTG related allowance$1,216 $1,002 $(385)$— $1,833 
  Total allowance for credit losses$1,216 $1,002 $(385)$— $1,833 

The following table presents the changes in the allowance for credit losses for the nine months ended September 30, 2020 (in thousands):
Beginning
Balance
Charged to
Expense
Write-offsRecoveries of amountsEnding
Balance
FTG-related allowance$1,749 $1,524 $(1,872)$337 $1,738 
Non-FTG related allowance11,963 8,321 (14,124)4,518 10,678 
   Total allowance for credit losses$13,712 $9,845 $(15,996)$4,855 $12,416 

15



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
8. Other Significant Balance Sheet Accounts
Prepaid Expenses and Other Current Assets
Prepaid expenses and other current assets consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
Prepaid expensesPrepaid expenses$3,106 $3,027 Prepaid expenses$3,760 $2,664 
Prepaid licensesPrepaid licenses2,257 1,371 Prepaid licenses3,685 1,233 
Prepaid income taxes— 48 
Income tax receivable— 1,644 
Prepaid insurancePrepaid insurance3,044 1,127 Prepaid insurance2,437 2,254 
Insurance recoverableInsurance recoverable476 404 Insurance recoverable515 496 
Other current assets (1)
Other current assets (1)
6,681 4,996 
Other current assets (1)
6,846 6,776 
Total prepaid expenses and other current assetsTotal prepaid expenses and other current assets$15,564 $12,617 Total prepaid expenses and other current assets$17,243 $13,423 
(1) Other current assets includes a net asset adjustment due from Global Campus related to the Sale Transaction, which is currently in mediation.
Property and Equipment, Net
Property and equipment, net, consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
Furniture and office equipmentFurniture and office equipment$23,974 $36,146 Furniture and office equipment$22,001 $22,032 
SoftwareSoftware5,502 7,512 Software4,493 4,493 
Leasehold improvementsLeasehold improvements15,901 16,325 Leasehold improvements15,921 15,921 
VehiclesVehicles22 22 Vehicles22 22 
Total property and equipmentTotal property and equipment45,399 60,005 Total property and equipment42,437 42,468 
Less accumulated depreciation and amortizationLess accumulated depreciation and amortization(17,688)(29,430)Less accumulated depreciation and amortization(17,472)(16,086)
Total property and equipment, netTotal property and equipment, net$27,711 $30,575 Total property and equipment, net$24,965 $26,382 
For the three months ended September 30,March 31, 2022 and 2021, and 2020, depreciation and amortization expense related to property and equipment was $1.4 million and $1.5 million, respectively. For the nine months ended September 30, 2021 and 2020, depreciation and amortization expense related to property and equipment was $3.9 million and $4.7$1.3 million, respectively.
1611



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Goodwill and Intangibles, Net
Goodwill and intangibles, net, consisted of the following (in thousands):
September 30, 2021March 31, 2022
Definite-lived intangible assets:Definite-lived intangible assets:Gross Carrying AmountAccumulated AmortizationNet Carrying AmountDefinite-lived intangible assets:Gross Carrying AmountAccumulated AmortizationNet Carrying Amount
Capitalized curriculum costsCapitalized curriculum costs$13,932 $(12,760)$1,172 Capitalized curriculum costs$14,012 $(12,733)$1,279 
Purchased intangible assetsPurchased intangible assets14,185 (8,535)5,650 Purchased intangible assets14,185 (9,561)4,624 
Total definite-lived intangible assets Total definite-lived intangible assets$28,117 $(21,295)$6,822  Total definite-lived intangible assets$28,197 $(22,294)$5,903 
GoodwillGoodwill23,176 Goodwill23,176 
Total goodwill and intangibles, netTotal goodwill and intangibles, net$29,998 Total goodwill and intangibles, net$29,079 
December 31, 2020December 31, 2021
Definite-lived intangible assets:Definite-lived intangible assets:Gross Carrying AmountAccumulated AmortizationNet Carrying AmountDefinite-lived intangible assets:Gross Carrying AmountAccumulated AmortizationNet Carrying Amount
Capitalized curriculum costsCapitalized curriculum costs$13,745 $(12,644)$1,101 Capitalized curriculum costs$13,982 $(12,796)$1,186 
Purchased intangible assetsPurchased intangible assets14,185 (6,677)7,508 Purchased intangible assets14,185 (9,048)5,137 
Total definite-lived intangible assets Total definite-lived intangible assets$27,930 $(19,321)$8,609  Total definite-lived intangible assets$28,167 $(21,844)$6,323 
GoodwillGoodwill23,176 Goodwill23,176 
Total goodwill and intangibles, netTotal goodwill and intangibles, net$31,785 Total goodwill and intangibles, net$29,499 
For the three months ended September 30,March 31, 2022 and 2021, and 2020, amortization expense was $0.7$0.6 million and $1.3 million, respectively. For the nine months ended September 30, 2021 and 2020, amortization expense was $2.4 million and $4.0$1.0 million, respectively.
The following table summarizes the estimated remaining amortization expense as of each fiscal year ended below (in thousands):
Year Ended December 31,Year Ended December 31,Year Ended December 31,
Remainder of 2021$658 
20222,533 
Remainder of 2022Remainder of 2022$1,887 
202320232,380 20232,477 
20242024791 2024910 
20252025122 2025257 
20262026137 
ThereafterThereafter338 Thereafter235 
Total future amortization expenseTotal future amortization expense$6,822 Total future amortization expense$5,903 
1712



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Accounts Payable and Accrued Liabilities
Accounts payable and accrued liabilities consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
Accounts payableAccounts payable$9,129 $11,246 Accounts payable$9,952 $5,967 
Accrued salaries and wagesAccrued salaries and wages7,305 6,149 Accrued salaries and wages7,205 5,434 
Accrued bonusAccrued bonus2,521 11,428 Accrued bonus1,714 3,625 
Accrued vacationAccrued vacation3,084 3,369 Accrued vacation3,055 3,037 
Accrued litigation and feesAccrued litigation and fees8,041 8,341 Accrued litigation and fees22,376 22,376 
Minimum residual liability7,422 1,216 
Minimum residual liability (1)
Minimum residual liability (1)
22,481 14,987 
Accrued expensesAccrued expenses14,494 12,473 Accrued expenses12,816 13,400 
Current leases payableCurrent leases payable4,405 6,934 Current leases payable4,515 4,492 
Accrued insurance liabilityAccrued insurance liability1,424 1,537 Accrued insurance liability1,280 1,404 
Accrued income taxes payableAccrued income taxes payable53 — Accrued income taxes payable127 47 
Total accounts payable and accrued liabilitiesTotal accounts payable and accrued liabilities$57,878 $62,693 Total accounts payable and accrued liabilities$85,521 $74,769 
(1)Amount represents approximately 75% of the total amount anticipated to be remitted to Global Campus in June 2022. The amount payable could be materially different than the current estimate projected by management.
Other Long-Term Liabilities
Other long-term liabilities consisted of the following (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
Uncertain tax positions$28 $28 
Notes payableNotes payable2,885 2,981 Notes payable$2,759 $2,723 
Deferred revenueDeferred revenue942 — Deferred revenue673 807 
Other long-term liabilitiesOther long-term liabilities4,722 4,172 Other long-term liabilities242 1,585 
Total other long-term liabilitiesTotal other long-term liabilities$8,577 $7,181 Total other long-term liabilities$3,674 $5,115 

9.8. Credit Facilities
The Company has issued letters of credit that are collateralized with cash, in the aggregate amount of $9.8$6.0 million as of September 30, 2021.March 31, 2022. The letters of credit relate primarily to the Company's leased facilities and insurance requirements. The collateralized cash is held in restricted cash on the Company's condensed consolidated balance sheets.
The Company is required to provide surety bonds in certain states in which it does business. As a result, the Company had previously entered into a surety bond facility with an insurance company to provide such bonds when required. Although there are no remaining issued bonds on the Company’s behalf under this facility as of September 30, 2021,March 31, 2022, the Company still holds certain liability associated with any required collateral.
Subsequent to the quarter end, on April 14, 2022, the Company entered into a Financing Agreement (the “Credit Facility”) among the Company, as borrower, each of its wholly-owned subsidiaries as subsidiary guarantors (the “Guarantors”), the lenders party thereto from time to time (the “Lenders”) and Blue Torch Finance LLC, as administrative agent and collateral agent for the Lenders (the “Agent”). The Credit Facility provides for, among other things, a term loan in the aggregate principal amount of $31.5 million (the “Term Loan”). The proceeds of the Term Loan will be used (i) if necessary, to satisfy any final judgement in the CA Attorney General lawsuit, and (ii) thereafter, to fund the working capital of the Company and the Guarantors.
10.
13



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Subject to the terms of Credit Facility, the Term Loan bears interest at a rate per annum equal to LIBOR plus 9.0%, payable monthly. The principal amount of the Term Loan will be repayable in equal quarterly installments of $393,750 beginning June 30, 2023 and through March 31, 2025, with the remaining unpaid principal amount of the Term Loan, and all accrued and unpaid interest thereon, due and payable on the maturity date of April 14, 2025.
The Credit Facility contains customary representations, warranties, affirmative and negative covenants (including financial covenants), and indemnification provisions in favor of the Agent and the Lenders. The financial covenants include a minimum cash flow covenant that takes effect six months following the Effective Date and that is to be tested on a monthly basis for the trailing twelve month period, a minimum liquidity covenant that requires the Company to maintain unrestricted cash on hand at all times of at least $7.5 million (inclusive of any proceeds of the Term Loan in excess of the amounts used to satisfy any final judgment in the CA Attorney General lawsuit, and minimum revenue covenants applicable to each of the Company’s Fullstack Academy, LLC and TutorMe, LLC subsidiaries and that are to be tested on a monthly basis beginning June 30, 2022 for the trailing twelve month period.
In connection with the Credit Facility, the Company issued warrants (the “Warrants”) to the Lenders to purchase at any time or from time to time on or after the date that is six months from the Effective Date, at an exercise price of $0.01 per share, such number of shares of common stock of the Company as equals 5.0% of the outstanding fully-diluted shares of common stock of the Company as of the issuance date.
9. Lease Obligations
Operating Leases
The Company leases various office and classroom facilities with terms that expire at various dates through 2033. These facilities are used for academic operations, corporate functions, enrollment services and student support services. The Company does not have any leases other than its office facilities and classrooms. All of the leases were classified as operating leases for the period ended September 30, 2021,March 31, 2022, and the Company does not have any finance leases. All of the leases, other than those that may qualify for the short-term scope exception of 12 months or less, are recorded on the Company’s condensed consolidated balance sheets.
18



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
TheIn 2021, the Company obtained additionalentered into a new lease in New York for classrooms and office space and recorded a right-of-use assetsasset of $14.6 million in exchange for lease obligations relatedobligations. However, in the fourth quarter of 2021, the Company began to new classroom and office leases duringmarket this space for sublease. There is no guarantee that the period ended September 30, 2021.Company will be able to sublease the space at rates materially similar to that of the current lease.
The Company has agreements toCompany's 1 active sublease certain portions of its office facilities, with 2 active subleases as of September 30, 2021.March 31, 2022 relates to office space of approximately 21,000 square feet in Denver, Colorado with a remaining commitment to lease of 11 months and net lease payments of $0.6 million. Sublease income for the three months ended March 31, 2022 and 2021 was $0.1 million and $0.6 million, respectively. The Company’s subleases dosublease does not include any options to extend or for early termination and do not contain any residual value guarantees or restrictive covenants. All of the subleases wereThe sublease was classified as an operating leaseslease for the period ended September 30, 2021. The Company is subleasing office space of approximately 21,000 square feet in Denver, Colorado with a remaining commitment to lease of 17 months and net lease payments of $0.9 million. The Company is also subleasing approximately 24,000 square feet of office space in San Diego, California with a remaining commitment to lease of 3 months and net lease payments of $0.3 million. Sublease income for the nine months ended September 30, 2021 and 2020 was $1.9 million and $1.4 million, respectively.March 31, 2022.
11.10. Income (Loss) Per Share
Basic income (loss) per share is calculated by dividing net income (loss) available to common stockholders for the period by the weighted average number of common shares outstanding for the period.
Diluted income (loss) per share is calculated by dividing net income (loss) available to common stockholders for the period by the sum of (i) the weighted average number of common shares outstanding for the period, plus (ii) potentially dilutive securities outstanding during the period, if the effect is dilutive. Potentially dilutive securities for the periods presented include stock options, unvested restricted stock units (“RSUs”) and unvested performance stock units (“PSUs”).
14



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
The following table sets forth the computation of basic and diluted income (loss) per share for the periods indicated (in thousands, except per share data):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Numerator:Numerator:  Numerator:  
Net income (loss)Net income (loss)$(5,219)$1,121 $(18,745)$8,288 Net income (loss)$(7,437)$(9,493)
Denominator:Denominator:  Denominator:  
Weighted average number of common shares outstandingWeighted average number of common shares outstanding33,427 32,646 33,182 31,711 Weighted average number of common shares outstanding33,562 32,769 
Effect of dilutive options and stock unitsEffect of dilutive options and stock units— 1,369 — 631 Effect of dilutive options and stock units— — 
Diluted weighted average number of common shares outstandingDiluted weighted average number of common shares outstanding33,427 34,015 33,182 32,342 Diluted weighted average number of common shares outstanding33,562 32,769 
Income (loss) per share:Income (loss) per share:  Income (loss) per share:  
BasicBasic$(0.16)$0.03 $(0.56)$0.26 Basic$(0.22)$(0.29)
DilutedDiluted$(0.16)$0.03 $(0.56)$0.26 Diluted$(0.22)$(0.29)
The following table sets forth the number of stock options and stock units excluded from the computation of diluted income (loss) per share for the periods indicated below because their effect was anti-dilutive (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
202120202021202020222021
Stock optionsStock options1,279 1,525 1,391 1,654 Stock options1,096 1,582 
Stock unitsStock units972 — 1,170 577 Stock units3,163 1,461 

11. Stock-Based Compensation
The Company recorded a reversal of $1.2 million of stock-based compensation expense for the three months ended March 31, 2022, primarily relating to the forfeitures of certain performance-based PSUs not meeting their targets. The Company recorded $2.4 million of stock-based compensation expense for the three months ended March 31, 2021. The related income tax expense was $0.3 million for the three months ended March 31, 2022, and the related income tax benefit was $0.6 million for the three months ended March 31, 2021.
During the three months ended March 31, 2022, the Company granted 1.0 million RSUs at a weighted average grant date fair value of $0.84 and 0.5 million RSUs vested. During the three months ended March 31, 2021, the Company granted 0.5 million RSUs at a grant date fair value of $4.25, and 0.8 million RSUs vested.
During the three months ended March 31, 2022, the Company granted 0.4 million performance-based PSUs at a weighted average grant date fair value of $0.91, and 0.2 million performance-based or market-based PSUs vested. During the three months ended March 31, 2021, the Company did not grant any performance-based or market-based PSUs and no performance-based or market-based PSUs vested.
During each of the three months ended March 31, 2022, and 2021, the Company did not grant any stock options and no stock options were exercised.
As of March 31, 2022, unrecognized compensation cost was $5.8 million related to unvested stock options, RSUs and PSUs.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
12. Stock-Based Compensation
The Company recorded $1.0 million and $1.1 million of stock-based compensation expense for the three months ended September 30, 2021 and 2020, respectively. The related income tax benefit was $0.2 million and $0.3 million for the three months ended September 30, 2021 and 2020, respectively.
The Company recorded $3.6 million and $6.1 million of stock-based compensation expense for the nine months ended September 30, 2021 and 2020, respectively. The related income tax benefit was $0.9 million and $1.5 million for the nine months ended September 30, 2021 and 2020, respectively.
During the nine months ended September 30, 2021, the Company granted 1.1 million RSUs at a weighted average grant date fair value of $3.31 and 1.0 million RSUs vested. During the nine months ended September 30, 2020, the Company granted 1.4 million RSUs at a grant date fair value of $2.22, and 0.8 million RSUs vested.
During the nine months ended September 30, 2021, the Company granted 0.9 million performance-based PSUs at a weighted average grant date fair value of 2.72, and no performance-based or market-based PSUs vested. During the nine months ended September 30, 2020, 1.1 million market-based PSUs were granted at a weighted average grant date fair value of 2.18 and no performance-based or market-based PSUs vested.
During each of the nine months ended September 30, 2021, and September 30, 2020, the Company did not grant any stock options and no stock options were exercised.
As of September 30, 2021, unrecognized compensation cost was $5.4 million related to unvested stock options, RSUs and PSUs.
13. Income Taxes
The Company uses the asset-liability method to account for taxes. Under this method, deferred income tax assets and liabilities result from temporary differences between the tax basis of assets and liabilities and their reported amounts in the condensed consolidated financial statements that will result in income and deductions in future years.
The Company recognizes deferred tax assets if realization of such assets is more-likely-than-not. In order to make this determination, the Company evaluates a number of factors including the ability to generate future taxable income from reversing taxable temporary differences, forecasts of financial and taxable income or loss, and the ability to carryback certain operating losses to refund taxes paid in prior years. The cumulative loss incurred over the three-year period ended September 30, 2021March 31, 2022 constituted significant negative objective evidence against the Company’s ability to realize a benefit from its federal deferred tax assets. Such objective evidence limited the ability of the Company to consider in its evaluation certain subjective evidence such as the Company’s projections for future growth. On the basis of its evaluation, the Company determined that its deferred tax assets were not more-likely-than-not to be realized and that a valuation allowance against its deferred tax assets should continue to be maintained as of September 30, 2021.March 31, 2022.
The Company’s current effective income tax rate that has been applied to normal, recurring operations for the ninethree months ended September 30, 2021 was (1.0)%. The Company’s actual effective income tax rate for the nine months ended September 30, 2021,March 31, 2022, after discrete items, was 0.4%(1.1)%.
As of both September 30, 2021,March 31, 2022, and December 31, 2020,2021, the Company had $19 thousand, respectively, ofdid not have any gross unrecognized tax benefits, of which $15 thousand, respectively, would impact the effective income tax rate if recognized.benefits. Although the Company believes the tax accruals provided are reasonable, the final determination of tax returns under review or returns that may be reviewed in the future and any related litigation could result in tax liabilities that materially differ from the Company’s historical income tax provisions and accruals.
The Company has analyzed filing positions in all of the federal and state jurisdictions where it is required to file income tax returns, as well as all open tax years in these jurisdictions. The 2017 tax years 2001 through 2020year are forward are open to examination by major taxing jurisdictionsfor federal income tax purposes, and the 2015 tax year and forward are open to which the Company is subject.
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examination for state income tax purposes.

ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
14.13. Regulatory
The Company is subject to extensive regulation by federal and state governmental agencies and accrediting bodies. In particular, the Higher Education Act of 1965, as amended (“Higher Education Act”), and the regulations promulgated thereunder by the U.S. Department of Education (“Department”) subject the Company and its university partners to significant regulatory scrutiny on the basis of numerous standards that institutions of higher education must satisfy in order to participate in the various federal student financial aid programs under Title IV of the Higher Education Act (“Title IV programs”). After the sale of the University to Global Campus, the Company remains responsible for liabilities resulting from any violation of these regulatory requirements during the time it owned and operated the University, either directly or by an obligation to indemnify Global Campus.
Department of Education On-Site Program Review of former Ashford University
In December 2016, the Department informed the University that it intended to continue the on-site program review, which commenced in January 2017 and initially covered the 2015-2016 and 2016-2017 award years, but may be expanded if the Department deems such expansion appropriate. To date, the Company has not received a draft report from the Department.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Department of Education Close Out Audit of University of the Rockies
TheDuring the fiscal year 2018, the Company previously recorded an expense of $1.5 million, during the fiscal year 2018, in relation to the close out audit of University of the Rockies resulting from its merger with the University in October 2018. The expense was recorded in relation to borrower defense to repayment regulations. On September 26, 2019, the Department sent the University a Final Audit Determination letter for the University of the Rockies. This letter confirmed that with the exception of the borrower defense to repayment regulations, none of the other audit findings resulted in financial liability. The Department also stated that additional liabilities could accrue in the future. On December 19, 2019, the Company filed an administrative appeal with the Department appealing the alleged liability on the basis that the University of Rockies did not close but rather merged with the University. The briefing on the appeal is complete and the Company is awaiting a decision by the administrative law judge.
WSCUC Accreditation of formerGlobal Campus (formerly Ashford UniversityUniversity)
Global Campus is regionally accredited by WASC Senior College and University Commission (“WSCUC”). As part of the WSCUC Institutional Review Process, a Reaffirmation of Accreditation Visit was conducted by an evaluation team in April 2019. At its meeting inIn June 2019, the CommissionWSCUC acted to reaffirm accreditation through Spring 2025.
In connection with the Purchase Agreement by and among the Company and the University of Arizona, the Company submitted to WSCUC, on July 1, 2020, a substantive change application for a change in ownership from the University to Global Campus which required review and approval by the Substantive Change Committee and the Structural Change Committee of the Commission.
On November 12, 2020, WSCUC approved the change of control application filed to complete the Sale Transaction, subject to certain conditions. These conditions included (i) ensuring that Global Campus is differentiated effectively from the University of Arizona and its affiliates in marketing materials; (ii) providing a report to WSCUC within 90 days of the close of the transaction outlining the actionable steps it will take to address student success including in the form of retention and graduation; (iii) those officers, administrators and related parties who become Global Campus officers or administrators divest themselves of their financial and ownership interest in the Company; and (iv) Global Campus and the Company submit a revised strategic services agreement which incorporates any applicable key performance indicators into that agreement. Additionally, WSCUC notified Global Campus that the provisions of the Notice of Concern issued as part of the reaffirmation of the University in July 2019 also remain in effect.
Department of Education Regulation
On December 1, 2020, the parties to the Purchase Agreement entered into Amendment No. 1 to the Purchase Agreement (“Amendment”) pursuant to which, among other things, the University of Arizona and Global Campus waived the closing condition regarding issuance of a pre-acquisition review notice by the Department of Education. Under the terms of the Purchase Agreement, as amended, the Closing was subject to customary closing conditions for transactions in this sector. The Department is expected to conduct a post-closing review of Global Campus following the Sale Transaction, consistent with the Department’s procedures during which the Department makes a determination on the institution’s request for recertification from the Department following the change of control, including whether to impose or place other conditions or restrictions.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
To be eligible to participate in Title IV programs, an institution must comply with the Higher Education Act and the regulations thereunder that are administered by the Department. The provisions of the Higher Education Act also include being in compliance with the following:
The 90/10 Rule-A proprietary institution loses eligibility to participate in Title IV programs if the institution derives more than 90% of its revenues from Title IV program funds for two consecutive fiscal years, as calculated in accordance with Department regulations. Any institution that violates the 90/10 rule for two consecutive fiscal years becomes ineligible to participate in Title IV programs for at least two fiscal years. In addition, an institution whose rate exceeds 90% for any single fiscal year is placed on provisional certification and may be subject to other enforcement measures.
Cohort Default Rate -For each federal fiscal year, the Department calculates a rate of student defaults over a three-year measuring period for each educational institution, which is known as a “cohort default rate.” An institution may lose eligibility to participate in the Federal Direct Loan Program and the Federal Pell Grant Program if, for each of the three most recent federal fiscal years, 30% or more of its students who became subject to a repayment obligation in that federal fiscal year defaulted on such obligation by the end of the following federal fiscal year.
Financial Responsibility - The Department calculates an institution’s composite score for financial responsibility based on its (i) equity ratio, which measures the institution’s capital resources, ability to borrow and financial viability; (ii) primary reserve ratio, which measures the institution’s ability to support current operations from expendable resources; and (iii) net income ratio, which measures the institution’s ability to operate at a profit. An institution that does not meet the Department’s minimum composite score of 1.5 may demonstrate its financial responsibility by posting a letter of credit in favor of the Department and possibly accepting other conditions on its participation in the Title IV programs.
Borrowers Defense to Repayment
On October 28, 2016, the Department published borrower defense to repayment regulations to change processes that assist students in gaining relief under certain provisions of the Direct Loan Program regulations. These defense to repayment regulations allow a borrower to assert a defense to repayment on the basis of a substantial misrepresentation, any other misrepresentation in cases where certain other factors are present, a breach of contract or a favorable nondefault contested judgment against a school for its act or omission relating to the making of the borrower’s loan or the provision of educational services for which the loan was provided. In addition, the financial responsibility standards contained in the new regulations establish the conditions or events that trigger the requirement for an institution to provide the Department with financial protection in the form of a letter of credit or other security against potential institutional liabilities. Triggering conditions or events include, among others, certain state, federal or accrediting agency actions or investigations, and in the case of publicly traded companies, receipt of certain warnings from the SEC or the applicable stock exchange, or the failure to timely file a required annual or quarterly report with the SEC. The new regulations also prohibit schools from requiring that students agree to settle future disputes through arbitration.
On March 15, 2019, the Department issued guidance for the implementation of parts of the regulations. The guidance covers an institution’s responsibility in regard to reporting mandatory and discretionary triggers as part of the financial responsibility standards, class action bans and pre-dispute arbitration agreements, submission of arbitral and judicial records, and repayment rates.
On August 30, 2019, the Department finalized the regulations derived from the 2017-2018 negotiated rulemaking process and subsequent public comments. This version of the borrower defense regulations applies to all federal student loans made on or after July 1, 2020, and, among other things: grants borrowers the right to assert borrower defense to repayment claims
17



ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
against institutions, regardless of whether the loan is in default or in collection proceedings; allows borrowers to file defense to repayment claims three years from either the student’s date of graduation or withdrawal from the institution; and gives students the ability to allege a specific amount of financial harm and to obtain relief in an amount determined by the Department, which may be greater or lesser than their original claim amount. It also includes financial triggers and other factors for recalculating an institution’s financial responsibility composite score that differ from those in the 2016 regulations.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
On March 18, 2021, the Department announced it would adopt a streamlined approach for granting full debt relief to borrowers reversing the methodology first announced in December 2019 that allowed for partial student loan cancellation for borrowers. The Department determined that the previous methodology did not result in an appropriate relief determination.
In July 2020, the Department notified the Company that they would be initiating a preliminary review of borrower defense applications from borrowers who made claims regarding the University. As part of the initial fact-finding process, the Department will send individual student claims to the University and allow the institution the opportunity to submit a response to the borrower’s allegations. In 2020, the Company received and timely responded to the submitted claims. The Company has responded to everything receivedclaims and cannot predict the outcome of the Department’s review at this time. In 2022, Global Campus also received additional borrower defense applications from borrowers. Global Campus is responding to these additional submitted claims and we cannot predict the outcome of the Department's review at this time.
15.14. Commitments and Contingencies
Litigation
From time to time, the Company is a party to various lawsuits, claims and other legal proceedings that arise in the ordinary course of business. When the Company becomes aware of a claim or potential claim, it assesses the likelihood of any loss or exposure. In accordance with GAAP, the Company records loss contingencies in its financial statements only for matters in which losses are probable and can be reasonably estimated. Where a range of loss can be reasonably estimated, the best estimate within that range should be accrued. If no estimate is better than another, the Company records the minimum estimated liability in the range. If the loss is not probable or the amount of the loss cannot be reasonably estimated, the Company discloses the nature of the specific claim if the likelihood of a potential loss is reasonably possible and the amount involved could be material. The Company continuously assesses the potential liability related to the Company’s pending litigation and revises its estimates when additional information becomes available. Other than the specific liabilities assumed by Global Campus, the Company and AU LLC will generally remain responsible for liabilities of the University relating to periods prior to the closing of the Sale Transaction. Below is a list of material legal proceedings to which the Company or its subsidiaries is a party.
California Attorney General Investigation of For-Profit Educational Institutions
In January 2013, the Company received from the Attorney General of the State of California (“CA Attorney General”) an Investigative Subpoena relating to the CA Attorney General’s investigation of for-profit educational institutions. Pursuant to the Investigative Subpoena, the CA Attorney General requested documents and detailed information for the time period March 1, 2009 to the date of the Investigative Subpoena. On July 24, 2013, the CA Attorney General filed a petition to enforce certain categories of the Investigative Subpoena related to recorded calls and electronic marketing data. On September 25, 2013, the Company reached an agreement with the CA Attorney General to produce certain categories of the documents requested in the petition and stipulated to continue the hearing on the petition to enforce from October 3, 2013 to January 9, 2014. On January 13, 2014 and June 19, 2014, the Company received additional Investigative Subpoenas from the CA Attorney General, each requesting additional documents and information for the time period March 1, 2009 through each such date.
Representatives from the Company met with representatives from the CA Attorney General’s office on several occasions to discuss the status of the investigation, additional information requests, and specific concerns related to possible unfair business practices in connection with the Company’s recruitment of students and debt collection practices. The parties also discussed a potential resolution involving injunctive relief, other non-monetary remedies and a payment to the CA Attorney General and in the third quarter of 2016, the Company recorded an expense of $8.0 million related to the cost of resolving this matter.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
The parties did not reach a resolution and on November 29, 2017, the CA Attorney General filed suit against Ashford and the Company. The Company intends to vigorously defenddefended this case and emphatically denies the allegations made by the CA Attorney General that it ever deliberately misled its students, falsely advertised its programs, or in any way waswere not fully accurate in its statements to investors. A bench trial took place from November 2021 through December 2021.
On March 7, 2022, the Superior Court of the State of California, County of San Diego (the “Court”), issued a Statement of Decision regarding the Lawsuit in favor of the CA Attorney General. In the Statement of Decision, the Court ordered the Company to pay $22.4 million in statutory penalties. As a result, the Company accrued an additional $14.3 million in the fourth quarter of 2021, and the total of $22.4 million remains accrued as of March 31, 2022. The Court denied the CA Attorney General’s demands for this matter is scheduled to begin in November 2021. We cannot predict the outcome of this matter at this time.restitution and injunctive relief finding no evidence postdating 2017 that would necessitate an injunction. The Company cannot reasonably estimate any updated rangeis disappointed by the Court’s decision and believes that its practices were at all times in compliance with California law. The Company is currently considering all options available to it related to the Statement of lossDecision. On April 7, 2022, the Company filed a motion for this action baseda new trial and/or to set aside and vacate the judgement, which is currently set for a hearing on currently available information and as such, the prior accrual of $8.0 million remains and is recorded on the accounts payable and accrued liabilities line item on the condensed consolidated balance sheets.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
May 13, 2022.

16.15. Segment Information
Prior to December 1, 2020, theThe Company operated in one segment for reporting purposes. Following the Sale Transaction, the Company now operates in 2 reportable segments: University Partners and Zovio Growth. These segments were recast based upon the Company’s respective offerings.
On December 1, 2020, the Company consummated the Sale Transaction. For additional information see Note 1, “Nature of Business.” The Company reports segment information based upon the management approach, and the Sale Transaction resulted in a change in how the chief operating decision maker viewedviews the operations moving forward. This change included the creation ofoperations. The Company has three operating segments: Fullstack, TutorMe, and Zovio, and two reportable segments: University Partners and Zovio Growth.
The Company’s operating segments are determined based on (i) financial information reviewed by the CEO, who is the chief operating decision maker, (ii) internal management and related reporting structure, and (iii) the basis upon which the chief operating decision maker makes resource allocation decisions. In conjunction with the departure of the Company's previous chief executive officer in March 2021, the chief operating decision maker transitioned to the Office of the CEO, which is comprised of three executives. The Fullstack and TutorMe operating segments are aggregated into a single reportable segment, thecalled Zovio Growth segment.Growth. The aggregation of the Fullstack and TutorMe operating segments is based on their uniform customer bases and methods of services provided as well as evaluation of quantitative thresholds as required by ASC 280-10-50-12. Based on these same quantitative tests, the Zovio operating segment is a separate reportable segment, thecalled University Partners Segment.Partners. This change in segment reporting did not have any impact on the determination of reporting units used to assess impairment under ASC 350, Intangibles - Goodwill and Other.
The Company’s University Partners segment includes the technology and services provided to colleges and universities to enable the online delivery of degree programs and related goods and services. University Partners also includes the tuition revenue related to the University prior to the Sale Transaction on December 1, 2020.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
Segment Performance
The following table summarizes financial information regarding each reportable segment’s results of operations for the periods presented (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Revenue by segmentRevenue by segmentRevenue by segment
University PartnersUniversity Partners$55,185$95,991$187,118$288,819University Partners$52,333$69,679
Zovio GrowthZovio Growth7,0416,17521,15315,159Zovio Growth9,3007,180
Total revenue and other revenueTotal revenue and other revenue$62,226$102,166$208,271$303,978Total revenue and other revenue$61,633$76,859
Segment profitabilitySegment profitabilitySegment profitability
University PartnersUniversity Partners$(408)$6,036$(6,499)$11,109University Partners$(2,626)$(5,437)
Zovio GrowthZovio Growth(2,648)(2,517)(6,121)(6,916)Zovio Growth(2,573)(1,615)
Total segment profitability(1)Total segment profitability(1)$(3,056)$3,519$(12,620)$4,193Total segment profitability(1)$(5,199)$(7,052)
(1) Segment profitability represents EBITDA.
The following table reconciles total loss before income taxes to total segment profitability (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Income (loss) before income taxes$(5,160)$693 $(18,827)$(4,618)
Loss before income taxesLoss before income taxes$(7,359)$(9,410)
Adjustments:Adjustments:Adjustments:
Other expense, netOther expense, net69 (39)(90)62 Other expense, net127 73 
Depreciation and amortization expenseDepreciation and amortization expense2,035 2,865 6,297 8,749 Depreciation and amortization expense2,033 2,285 
Total segment profitabilityTotal segment profitability$(3,056)$3,519 $(12,620)$4,193 Total segment profitability$(5,199)$(7,052)
During both the ninethree months ended September 30,March 31, 2022 and March 31, 2021, and September 30, 2020, Global Campus accounted for the entire amount of the University Partners segment revenue, respectively.
During both the ninethree months ended September 30,March 31, 2022 or 2021, or 2020, there were no customers or individual university clients which accounted for 10% or more of the Zovio Growth segment revenue.
The Company’s total assets by segment are as follows (in thousands):
As of
September 30, 2021
As of
December 31, 2020
As of March 31, 2022As of
December 31, 2021
University PartnersUniversity Partners$95,903 $111,830 University Partners$88,172 $86,628 
Zovio GrowthZovio Growth61,872 49,476 Zovio Growth60,579 62,406 
Total assetsTotal assets$157,775 $161,306 Total assets$148,751 $149,034 

As of March 31, 2022, approximately $34.3 million of the assets in University Partners were considered to be entity-wide assets.
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ZOVIO INC
Notes to Condensed Consolidated Financial Statements (Unaudited)
The Company’s accounts receivable and current deferred revenue in each segment are as follows (in thousands):
As of
September 30, 2021
As of
December 31, 2020
University Partners accounts receivable$49 $45 
Zovio Growth accounts receivable8,490 7,159 
Total accounts receivable$8,539 $7,204 
University Partners deferred revenue$— $10 
Zovio Growth deferred revenue14,025 8,080 
Total deferred revenue$14,025 $8,090 
As of March 31, 2022As of
December 31, 2021
University Partners$64 $78 
Zovio Growth6,532 9,553 
Total accounts receivable$6,596 $9,631 
University Partners$— $— 
Zovio Growth15,157 14,939 
Total deferred revenue and student deposits, current$15,157 $14,939 
As of each September 30, 2021March 31, 2022 and December 31, 2020,2021, the University Partners accounts receivable balance was immaterial. As of each September 30, 2021March 31, 2022 and December 31, 2020,2021, there were no individual partners or customers which accounted for 10% or more of the Zovio Growth accounts receivable balance, as customers are individual students or third parties paying on their behalf, rather than university clients.
The Company’s goodwill amounts as of September 30, 2021March 31, 2022 and December 31, 2020,2021, respectively, are fully attributable to the Zovio Growth segment. For additional information on goodwill, see Note 8,7, “Other Significant Balance Sheet Accounts - Goodwill and intangibles, net.”

16. Subsequent Events
The Company performed an evaluation of events occurring between the end of our most recent quarter end and the date of filing these condensed consolidated financial statements.
The majority of our cash comes from our Services Agreement with our largest customer. The service fees in the Services Agreement are subject to certain minimum residual liability adjustments, including performance-based adjustments, minimum profit level adjustments, and excess direct cost adjustments. These adjustments are all variable in nature in that they depend upon the Company’s performance, and to a certain extent the performance of our customer, during each service period. On April 11, 2022 the Company and their largest customer modified the payment terms from monthly to bi-monthly for the months of July, August and September 2022.
On April 14, 2022, the Company entered into a Financing Agreement (the “Credit Facility”) among the Company, as borrower, each of its wholly-owned subsidiaries as subsidiary guarantors (the “Guarantors”), the lenders party thereto from time to time (the “Lenders”) and Blue Torch Finance LLC, as administrative agent and collateral agent for the Lenders (the “Agent”). The Credit Facility provides for, among other things, a term loan in the aggregate principal amount of $31.5 million (the “Term Loan”). See Note 8, “Credit Facilities,” for further information.
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Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following Management’s Discussions and Analysis of Financial Condition and Results of Operations should be read in conjunction with our condensed consolidated financial statements and related notes thereto included in Part I, Item 1 of this report. For additional information regarding our financial condition and results of operations, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 20202021 (“Form 10-K”), filed with the Securities and Exchange Commission (“SEC”) on February 24, 2021,April 15, 2022, as well as our consolidated financial statements and related notes thereto included in Part II, Item 8 of the Form 10-K.
Unless the context indicates otherwise, in this report the terms “Zovio,” “the Company,” “we,” “us” and “our” refer to Zovio Inc, a Delaware corporation, and its wholly owned and indirect subsidiaries.
Forward-Looking Statements
This Quarterly Report on Form 10-Q (“Form 10-Q”) contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (“Exchange Act”). All statements other than statements of historical fact may be forward-looking statements. Forward-looking statements may include, among others, statements regarding future events, future financial and operating results, strategies, expectations, the competitive environment, regulation and the availability of financial resources, including, without limitation, statements regarding:
our ability and the ability of our current or any future university partners to comply with the extensive and continually evolving regulatory framework, applicable to such partners, including but not limited to Title IV of the Higher Education Act of 1965, as amended (“Higher Education Act”), and its implementing regulations, the gainful employment regulations, defense to repayment regulations, state authorization regulations, state laws and regulatory requirements, and accrediting agency requirements;
our ability to meet any conditions of the U.S. Department of Education (the “Department”) with respect to the Asset Purchase and Sale Agreement (the “Purchase Agreement”) with the Arizona Board of Regents, for and on behalf of the University of Arizona (“University of Arizona”) and the University of Arizona Global Campus, a newly formed Arizona nonprofit corporation (“Global Campus”);
our ability to service and repay our Financing Agreement (the “Credit Facility”);
projections, predictions and expectations regarding our business, financial position, results of operations, liquidity and capital resources, and enrollment trends;
the ability of our current or any future university partners to obtain continued approval of programs for educational benefits to active duty military students or to veteran students;
the outcome of various lawsuits, claims and legal proceedings;
the impact of COVID-19 on the economy, and the demand for our services and the collectibilitycollectability of our receivables;
initiatives focused on student success, retention and academic quality;
expectations regarding the adequacy of our cash and cash equivalents and other sources of liquidity for ongoing operations, planned capital expenditures and working capital requirements;
expectations regarding capital expenditures;
the impact of accounting standards on our financial statements;
the reasonableness and acceptance of our tax accruals;
the continued growth of our growth segment;
management’s goals and objectives; and
other similar matters that are not historical facts.
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Forward-looking statements may generally be identified by the use of words such as “may,” “should,” “could,” “would,” “predicts,” “potential,” “continue,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates” and similar expressions, as well as statements in the future tense.
Forward-looking statements should not be interpreted as a guarantee of future performance or results and will not necessarily be accurate indications of the times at or by which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time such statements are made and the current good faith beliefs, expectations and assumptions of management regarding future events. Such statements are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. For a discussion of some of these risks and uncertainties, see Part II, Item 1A, “Risk Factors” as well as the discussion of such risks and uncertainties contained in our other filings with the SEC, including the Form 10-K.
All forward-looking statements in this report are qualified in their entirety by the cautionary statements included herein, and you should not place undue reliance on any forward-looking statements. These forward-looking statements speak only as of the date of this report. We assume no obligation to update or revise any forward-looking statements contained herein to reflect actual results or any changes in our assumptions or expectations or any other factors affecting such forward-looking statements, except to the extent required by applicable securities laws. If we do update or revise one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.
Overview
Zovio Inc is an education technology services company that partners with higher education institutions and employers to deliver a suite of innovative, personalized solutions and learning experiences to help learners and leaders achieve their aspirations and help institutions grow. Zovio’s expertise across academic disciplines, credential levels, learning experiences, and modalities has powered student and partner success through a tailored, customer-focused approach bolstered by data analytics. The Company provides student recruitment and enrollment systems, retention strategies, educational tools and curriculums.
In April 2019, the Company acquired both Fullstack Academy, Inc (“Fullstack”) and TutorMe.com, Inc. (“TutorMe”), each of which became wholly-owned subsidiaries of the Company. Fullstack is an innovative web development school offering immersive technology bootcamps, and TutorMe is an online education platform that provides 24/7 on-demand tutoring and online courses. Fullstack and TutorMe are both contributors to Zovio's strategy of becoming a best-in-class education technology services company.
Key Financial Metrics
In evaluating our operating performance, our management focuses in large part on our revenue and operating income (loss). The following table, which should be read in conjunction with our condensed consolidated financial statements included elsewhere in this report, presents our key operating data for each of the periods presented (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Consolidated Statement of Income Data:2021202020212020
Revenue and other revenue$62,226 $102,166 $208,271 $303,978 
Operating income (loss)$(5,091)$654 $(18,917)$(4,556)
Three Months Ended
March 31,
Consolidated Statement of Income (Loss) Data:20222021
Revenue and other revenue$61,633 $76,859 
Operating loss$(7,232)$(9,337)
Revenue and other revenue
Revenue is primarily derived from our service agreement with our university partners. On December 1, 2020, the Company entered into the Services Agreement with Global Campus whereby the Company will provideprovides certain educational technology and support services, which has an initial term of fifteen years and seven months, subject to renewal options and certain early termination provisions. The amounts earned from the Services Agreement are denoted as revenue on the condensed consolidated statements of income (loss). On December 1, 2020, the Company also entered into a transition services agreement with Global Campus whereby the Company will provide certain temporary transition services (the “Transition Services Agreement”), which has a term of three years. The amounts earned from the Transition Services Agreement are denoted as other revenue on the condensed consolidated statements of income (loss). Subsequent to December 1, 2020, revenue is primarily derived from service revenue from our university partners.
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Prior to December 1, 2020, the majority of the amounts earned by the Company were from tuition, technology fees, and digital materials related to students whose primary funding source is governmental funding. The amounts earned from these streams is denoted as university-related revenue on the condensed consolidated statements of income (loss). Factors affecting this revenue include (i) the number of students who enroll and remain enrolled in courses, (ii) degree and program mix, (iii) changes in tuition rates and (iv) the amount of scholarships offered. Enrollments are a function of the number of continuing students at the beginning of each period and new enrollments during the period, offset by students who either graduated or withdrew during the period.
Costs and expenses
Technology and academic services costs consist primarily of costs related to ongoing maintenance of educational infrastructure, including online course delivery and management, student records, assessment, customer relations management and other internal administrative systems. This also includes costs to provide support for curriculum and new program development, support for faculty training and development and technical support. This expense category includes salaries, benefits and share-based compensation, information technology costs, curriculum and new program development costs (which are expensed as incurred), provision for bad debt and other costs associated with these support services. This category also includes an allocation of depreciation, amortization, rent, and occupancy costs attributable to the provision of these services.
Counseling services and support costs consist primarily of costs including team-based counseling and other support to prospective and current students as well as financial aid processing. This expense category includes salaries, benefits and share-based compensation, and other costs such as dues, fees and subscriptions and travel costs. This category also includes an allocation of depreciation, amortization, rent, and occupancy costs attributable to the provision of these services.
Marketing and communication costs consist primarily of lead acquisition, digital communication strategies, brand identity advertising, media planning and strategy, video, data science and analysis, marketing to potential students and other promotional and communication services. This category was primarily from our historical captions of advertising and marketing and promotional. This expense category includes salaries, benefits and share-based compensation for marketing and communication personnel, brand advertising, marketing leads and other promotional and communication expenses. This category also includes an allocation of depreciation, amortization, rent, and occupancy costs attributable to the provision of these services. Advertising costs are expensed as incurred.
General and administrative costs consist primarily of compensation and benefit costs (including related stock-based compensation) for employees engaged in corporate management, finance, human resources, compliance, and other corporate functions. This category also includes an allocation of depreciation, amortization, rent, and occupancy costs attributable to the provision of these services.
University-related expenses represent those costs that were transferred to Global Campus in the Sale Transaction and that are no longer incurred by the Company. These costs were previously primarily components of instructional costs and services, with some costs from admissions advisory and marketing and some general and administrative.
Restructuring and impairment expenses have historically been primarily comprised of (i) charges related to the write off and impairment of certain assets, (ii) severance costs related to headcount reductions made in connection with restructuring plans and (iii) estimated lease losses related to facilities vacated or consolidated under restructuring plans.
Factors Affecting Comparability
We believe the following factors have had, or can be expected to have, a significant effect on the comparability of recent or future results of operations:
Sale transaction
The results of operations prior to December 1, 2020 are not comparable to those following that date. On December 1, 2020, the Company entered into the Services Agreement with Global Campus whereby the Company will provide certain educational technology and support services. On December 1, 2020, the Company also entered into the Transition Services Agreement with Global Campus whereby the Company will provide certain temporary transition services. Subsequent to December 1, 2020, revenue is primarily derived from service revenue from our university partners.
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Cost reductions
We took actions in May and July to reduce our cost structure to more appropriately align it with both our revenue expectations and the nature of our business following the Sale Transaction. As we moved through the year, our enrollment began to stabilize at levels slightly lower than anticipated, causing us to further reduce our planned spending. Our total year-to-date cost reduction efforts will yield approximately $60 million in annualized savings going forward, when compared to planned spending levels.
Seasonality
Our operations are generally subject to seasonal trends. Our university partners generally experience higher new enrollments during the first quarter of each year, following a holiday break, as well as during the third quarter each year, when most other colleges and universities begin their fall semesters. While our university partners enroll students throughout the year, fourth quarter revenue is generally lower than other quarters due to the holiday break in December, with ana relative increase in the first quarter of each year.
Trends and uncertainties regarding continuing operations
Valuation allowance
We recognize deferred tax assets if realization of such assets is more-likely-than-not. In order to make this determination, we evaluate factors including the ability to generate future taxable income from reversing taxable temporary differences, forecasts of financial and taxable income or loss. The cumulative loss incurred over the three-year period ended September 30, 2021March 31, 2022 constituted significant negative objective evidence against our ability to realize a benefit from our federal deferred tax assets. Such objective evidence limited our ability to consider in our evaluation other subjective evidence such as our projections for future growth. On the basis ofBased on our evaluation, we determined that our deferred tax assets were not more-likely-than-not to be realized and that a valuation allowance against our deferred tax assets should continue to be maintained as of September 30, 2021.March 31, 2022.
Critical Accounting Policies and Use of Estimates
The critical accounting policies and estimates used in the preparation of our consolidated financial statements are described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies and Use of Estimates” included in Part II, Item 7 of the Form 10-K.
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There were no material changes to these critical accounting policies and estimates during the ninethree months ended September 30, 2021.March 31, 2022.
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Results of Operations
The following table sets forth our condensed consolidated statements of income (loss) data as a percentage of revenue for each of the periods indicated:
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
March 31,
2021202020212020 20222021
Revenue and other revenueRevenue and other revenue100.0 %100.0 %100.0 %100.0 %Revenue and other revenue100.0 %100.0 %
Costs and expenses:Costs and expenses:  Costs and expenses:  
Technology and academic servicesTechnology and academic services26.5 18.7 25.7 18.0 Technology and academic services30.0 24.9 
Counseling services and supportCounseling services and support32.8 24.1 33.1 23.5 Counseling services and support34.6 32.9 
Marketing and communicationMarketing and communication33.9 22.8 33.0 23.0 Marketing and communication35.6 33.6 
General and administrativeGeneral and administrative14.5 11.2 15.9 12.0 General and administrative11.6 20.8 
University-related expenses— 22.4 — 23.9 
Restructuring and impairment expense0.5 0.2 1.3 1.1 
Total costs and expensesTotal costs and expenses108.2 99.4 109.0 101.5 Total costs and expenses111.8 112.2 
Operating income (loss)(8.2)0.6 (9.0)(1.5)
Other income (loss), net(0.1)0.0 0.0 (0.0)
Income (loss) before income taxes(8.3)0.6 (9.0)(1.5)
Income tax expense (benefit)0.1 (0.5)(0.0)(4.2)
Net income (loss)(8.4)%1.1 %(9.0)%2.7 %
Operating lossOperating loss(11.8)(12.2)
Other income (expense), netOther income (expense), net(0.2)(0.1)
Loss before income taxesLoss before income taxes(12.0)(12.3)
Income tax expenseIncome tax expense0.1 0.1 
Net lossNet loss(12.1)%(12.4)%
Three Months Ended September 30, 2021March 31, 2022 Compared to Three Months Ended September 30, 2020March 31, 2021
Total revenue and other revenue. Total revenue and other revenue for the three months ended September 30,March 31, 2022 and 2021, and 2020, was $62.2$61.6 million and $102.2$76.9 million, respectively, a decrease of $40.0$15.3 million, or 39.1%19.8%. For the three months ended September 30,March 31, 2022 and 2021, and 2020, University Partners segment revenue was $55.2$52.3 million and $96.0$69.7 million, respectively, representing a decrease of 42.5%24.9%, and the Zovio Growth segment revenue was $7.0$9.3 million and $6.2$7.2 million, respectively, representing an increase of 14.0%29.5%.
The decrease in revenue in the University Partners segment of $40.8$17.3 million between periods was primarily due to the change in business model in December 2020, and the related decrease in university-relatedservice revenue as compared to the prior year. This decrease was also due to a decrease in average weekly enrollment for the three month periodmonths ended September 30, 2021,March 31, 2022, as compared to the three monthsame period ended September 30, 2020. Partially offsetting the decrease inMarch 31, 2021. A component of the University Partners segment wasrevenue includes the new service revenue from the Services Agreement entered into in December 2020, as well as other revenue generated from the Transition Services Agreement of approximately $2.4$2.0 million.
The increase in revenue in the Zovio Growth segment between periods was primarily due to the growth in new customer contracts within the related subsidiaries, Fullstack Academy and TutorMe.com.
Technology and academic services. Technology and academic services for the three months ended September 30,March 31, 2022 and 2021, and 2020, were $16.5$18.5 million and $19.1 million, respectively, a decrease of $2.6$0.6 million, or 13.6%3.4%. Specific decreases between periods primarily include consulting and outside servicesbad debt expense of $1.4$0.5 million, employee costsamortization of $1.1$0.3 million, and amortizationprofessional fees of $0.3$0.1 million, partially offset by an increase in other technology and academic serviceslicense fees of $0.6$0.3 million. Technology and academic services, as a percentage of revenue, for the three months ended September 30,March 31, 2022 and 2021, were 30.0% and 2020, were 26.5% and 18.7%24.9%, respectively, an increase of 7.8%5.1%. This increase primarily included increases in employee costs of 3.8%3.2%, license fees of 1.2%, instructional supplies of 0.5%, and other technology and academic services of 1.7%, license fees of 1.7%, and instructional supplies of 0.9%0.5%, partially offset by a decrease in consulting and other outside servicesbad debt expense of 0.5%.
Counseling services and support. Counseling services and support for the three months ended September 30,March 31, 2022 and 2021, and 2020, were $20.4$21.3 million and $24.7$25.3 million, respectively, a decrease of $4.3$4.0 million, or 17.2%15.8%. Specific factors contributing to the overall decrease between periods were primarily due to a decrease in employee costs of $3.7$3.9 million and facility costs of $0.5 million. Counseling services and support, as a percentage of revenue, for the three months ended September 30,March 31, 2022 and 2021, and 2020, were 32.8% and 24.1%,
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were 34.6% and 32.9%, respectively, an increase of 8.7%1.7%. This increase primarily included increases in employeeother counseling service and support expenses of 1.1%, which include one-time severance costs, of 6.9%, depreciation of 0.7%, facilitiesemployee costs of 0.6%, and human resourcesdepreciation of 0.4% partially offset by a decrease in facility costs of 0.5%0.4%.
Marketing and communication. Marketing and communication for the three months ended September 30,March 31, 2022 and 2021, and 2020, were $21.1$21.9 million and $23.3$25.8 million, respectively, a decrease of $2.2$3.9 million, or 9.5%15.2%. Specific factors contributing to the overall decrease between periods were decreases in advertising of $1.3$2.9 million, other marketing and communication expensesemployee costs of $0.6$0.7 million, and license feesconsulting and outside services of $0.3 million. Marketing and communication, as a percentage of revenue, for the three months ended September 30,March 31, 2022 and 2021, were 35.6% and 2020, were 33.9% and 22.8%33.6%, respectively, an increase of 11.1%2.0%. This increase was primarily included increasesdue to an increase in advertising of 9.0%, employee costs of 2.0%, and consulting and outside services of 0.6%, partially offset by a decrease in other marketing and communication expenses of 0.6%1.8%.
General and administrative. General and administrative expenses for the three months ended September 30,March 31, 2022 and 2021, and 2020, were $9.0$7.1 million and $11.4$15.9 million, respectively, a decrease of $2.4$8.8 million, or 21.2%55.2%. The decrease between periods was primarily due to decreases in employee costs of $1.8$4.2 million, professional fees of $0.9 million and other general and administrative expensesexpeses of $3.9 million, including one-time severance costs, professional fees of $0.5 million and legal fees of $0.4 million, partially offset by an increase in human resources costs of $0.6$0.2 million. General and administrative expenses, as a percentage of revenue, for the three months ended September 30,March 31, 2022 and 2021, were 11.6% and 2020, were 14.5% and 11.2%20.8%, respectively, an increasea decrease of 3.3%9.2%. This increasedecrease was primarily due to increasesdecreases in legal fees of 1.4%, employee costs of 1.2%4.8%, insuranceother general and administrative expenses of 0.9%4.2%, professional fees of 0.5%, and consulting and outside serviceslegal fees of 0.4%, partially offset by a decreasean increase in professional feesinsurance of 0.6%.
University-related expenses. We did not record any charges to university-related expenses for the three months ended September 30, 2021. Charges incurred for the three months ended September 30, 2020 related to the legacy University.
Restructuring and impairment expense. For the three months ended September 30, 2021, we recorded $0.3 million of restructuring and impairment expense. For the three months ended September 30, 2020, we recorded a charge of approximately $0.2 million to restructuring and impairment expense. These charges were comprised primarily of a reduction in force and revised estimates of lease charges.
Other (expense) income,expense, net. Other expense, net, was $0.1 million for the three months ended September 30, 2021March 31, 2022 and other incomeexpense was $39 thousand$0.1 million for the three months ended September 30, 2020,March 31, 2021, respectively. The amounts recognized during the three months ended September 30, 2021March 31, 2022 relate primarily to interest expense.
Income tax expense (benefit).expense. We recognized income tax expense of $0.1 million and an income tax benefitfor each of $0.4 million for the three months ended September 30,March 31, 2022 and 2021, and September 30, 2020, respectively, at effective tax rates of (1.1)% and (61.8)(0.9)%, respectively. The income tax benefitexpense for the three months ended September 30, 2021March 31, 2022 was mainly attributable to the current state income taxes.
Net income (loss).loss. Net loss was $5.2$7.4 million for the three months ended September 30, 2021,March 31, 2022, compared to net incomeloss of $1.1$9.5 million for the three months ended September 30, 2020,March 31, 2021, a $6.3$2.1 million decreaseincrease in income as a result of the factors discussed above.
Nine Months Ended September 30, 2021 Compared to Nine Months Ended September 30, 2020
Total revenue and other revenue. Total revenue and other revenue for the nine months ended September 30, 2021 and 2020, was $208.3 million and $304.0 million, respectively, a decrease of $95.7 million, or 31.5%. For the nine months ended September 30, 2021 and 2020, University Partners segment revenue was $187.1 million and $288.8 million, respectively, representing a decrease of 35.2%, and the Zovio Growth segment revenue was $21.2 million and $15.2 million, respectively, representing an increase of 39.5%.
The decrease in revenue in the University Partners segment of $101.7 million between periods was primarily due to the decrease in university-related revenue as compared to the prior year. The decrease between periods was primarily due to a decrease in average weekly enrollment from the nine month period ended September 30, 2020 to the nine month period ended September 30, 2021. Partially offsetting the decrease in the University Partners segment was an increase of service revenue due to the Services Agreement entered into in December 2020, as well as an increase in other revenue generated from the Transition Services Agreement of approximately $7.7 million.
The increase in revenue in the Zovio Growth segment between periods was primarily due to the growth in customer contracts experienced this year within the related subsidiaries, Fullstack Academy and TutorMe.com.
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Technology and academic services. Technology and academic services for the nine months ended September 30, 2021 and 2020, were $53.7 million and $54.8 million, respectively, a decrease of $1.1 million, or 2.0%. Specific decreases between periods include consulting and outside services of $3.5 million, employee costs of $1.7 million, professional fees of $0.7 million, amortization of $0.6 million, and facilities costs of $0.5 million, partially offset by increases in other technology and academic services expenses of $3.5 million, license fees of $1.5 million, instructional supplies of $0.6 million, and bad debt expense of $0.4 million. Technology and academic services, as a percentage of revenue, for the nine months ended September 30, 2021 and 2020, were 25.7% and 18.0%, respectively, an increase of 7.7%. This increase primarily included increases in employee costs of 3.2%, other technology and academic services expenses of 2.1%, license fees of 1.6%, and instructional supplies of 0.8%, partially offset by a decrease in consulting and outside services of 0.4%.
Counseling services and support. Counseling services and support for the nine months ended September 30, 2021 and 2020, were $68.9 million and $71.5 million, respectively, a decrease of $2.6 million, or 3.6%. Specific factors contributing to the overall decrease between periods include decreases in facilities costs of $1.8 million and other counseling services and support expenses of $1.0 million, partially offset by a decrease in depreciation of $0.3 million. Counseling services and support, as a percentage of revenue, for the nine months ended September 30, 2021 and 2020, were 33.1% and 23.5%, respectively, an increase of 9.6%. This increase primarily included increases in employee costs of 8.6%, human resources costs of 0.5%, and depreciation of 0.5%.
Marketing and communication. Marketing and communication for the nine months ended September 30, 2021 and 2020, were $68.6 million and $70.0 million, respectively, a decrease of $1.4 million, or 2.0%. Specific factors contributing to the overall decrease between periods were decreases in advertising of $1.2 million, other marketing and communication expenses of $1.1 million, and license fees of $1.0 million, partially offset by increases in employee costs of $1.4 million and consulting and outside services of $0.6 million. Marketing and communication, as a percentage of revenue, for the nine months ended September 30, 2021 and 2020, were 33.0% and 23.0%, respectively, an increase of 10.0%. This increase primarily included increases in advertising of 7.7%, employee costs of 1.9%, and consulting and outside services of 0.7%, partially offset by a decrease in other marketing and communication expenses of 0.3%.
General and administrative. General and administrative expenses for the nine months ended September 30, 2021 and 2020, were $33.3 million and $36.4 million, respectively, a decrease of $3.1 million, or 8.6%. The decrease between periods was primarily due to decreases in employee costs of $3.3 million, professional fees of $2.3 million, non-recurring stock compensation of $1.4 million, other general and administrative expenses of $0.7 million, legal fees of $0.4 million, consulting and outside services of $0.3 million, and legal settlements of $0.3 million, partially offset by increases in executive severance of $3.7 million, human resources costs of $1.1 million, and insurance of $0.8 million. Our general and administrative expenses, as a percentage of revenue, for the nine months ended September 30, 2021 and 2020, were 15.9% and 12.0%, respectively, an increase of 3.9%. This increase was primarily due to increases in executive severance of 1.8%, employee costs of 1.2%, insurance of 0.7%, legal fees of 0.6%, and consulting and outside services of 0.3%, partially offset by decreases in professional fees of 0.5% and non-recurring stock compensation of 0.3%.
University-related expenses. We did not record any charges to university-related expenses for the nine months ended September 30, 2021. Charges incurred for the nine months ended September 30, 2020 related to the legacy University.
Restructuring and impairment expense. For the nine months ended September 30, 2021, we recorded $2.6 million of restructuring and impairment expense. For the nine months ended September 30, 2020, there were $3.4 million of similar restructuring and impairment expenses.
Other (expense) income, net. Other expense, net was $0.1 million for the nine months ended September 30, 2021, as compared to other income, net of $0.1 million for the nine months ended September 30, 2020, an increase of $0.2 million. The amounts recognized during the nine months ended September 30, 2021 relate primarily to interest expense.
Income tax benefit. We recognized an income tax benefit of $0.1 million and $12.9 million for the nine months ended September 30, 2021 and 2020, respectively, at effective tax rates of 0.4% and 279.5%, respectively. The income tax benefit for the nine months ended September 30, 2021 was mainly attributable to the tax refunds received from the federal and FTB audit examinations.
Net income (loss). Our net loss was $18.7 million for the nine months ended September 30, 2021 compared to net income of $8.3 million for the nine months ended September 30, 2020, a $27.0 million increase in net loss as a result of the factors discussed above.
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Liquidity and Capital Resources
We finance our operating activities and capital expenditures primarily through cash on hand. At September 30, 2021March 31, 2022 and December 31, 2020,2021, our cash and cash equivalents were $31.6$33.7 million and $35.5$28.3 million, respectively. At September 30, 2021March 31, 2022 and December 31, 2020,2021, total restricted cash was $9.8$6.1 million and $20.0$9.3 million, respectively, and investments were $1.3$0.9 million and $1.5$1.0 million, respectively. At September 30, 2021,March 31, 2022, we had $2.9$2.8 million of long-term notes payable.
There was a slight decrease in the fair value of our investments at September 30, 2021March 31, 2022 as compared to December 31, 2020.2021 primarily due to distributions. We believe that any remaining fluctuations we have experienced are temporary in nature and, while our securities are classified as available-for-sale, we have the ability and intent to hold them until maturity, if necessary, to recover their full value. Additionally,
In March 2022, the Company received a court order to pay $22.4 million in statutory penalties relating to the California Attorney General’s lawsuit. We are currently considering all options available and have filed a motion for a new trial on the Court’s decision. Regardless of the ultimate outcome, this decision could have a material impact on our income tax receivable decreasedfuture cash flow.
On April 14, 2022, the Company entered into a Financing Agreement (the “Credit Facility”) among the Company, as borrower, each of its wholly-owned subsidiaries as subsidiary guarantors (the “Guarantors”), the lenders party thereto from December 31, 2020time to September 30, 2021 primarily duetime (the “Lenders”) and Blue Torch Finance LLC, as administrative agent and collateral agent for the Lenders (the “Agent”). The Credit Facility provides for, among other things, a term loan in the aggregate principal amount of $31.5 million (the “Term Loan”). The proceeds of the Term Loan will be used (i) to $1.9 million tax refunds receivedsatisfy any final judgement in the California Attorney General lawsuit and (ii) to fund the working capital of the Company and the Guarantors.
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Based on our current level of operations, recent cost reductions throughout the organization, and the recently acquired Credit Facility, we believe that our future cash flows from operating activities and our existing cash and cash equivalents will provide adequate funds for ongoing operations, minimum residual payments, planned capital expenditures and working capital requirements for at least the federal and FTB audit examinations.next 12 months. However, changes could occur that would consume our available capital resources before that time. Our capital requirements depend on numerous factors, including our ability to continue to generate revenue. If additional funding is needed, there can be no assurance that the additional funding will be available to us on favorable terms, if at all.
We manage our cash pursuant to the quantitative and qualitative operational guidelines of our cash investment policy. Our cash investment policy, which is managed by our Chief Financial Officer, has the following primary objectives: (i) preserving principal, (ii) meeting our liquidity needs, (iii) minimizing market and credit risk, and (iv) providing after-tax returns. Under the policy’s guidelines, we invest our excess cash exclusively in high-quality, U.S. dollar-denominated financial instruments. For a discussion of the measures we use to mitigate the exposure of our cash investments to market risk, credit risk and interest rate risk, see Part I, Item 3, “Quantitative and Qualitative Disclosures About Market Risk” in this Form 10-Q.
Operating activities
Net cash used inprovided by operating activities was $11.6$2.6 million for the ninethree months ended September 30, 2021,March 31, 2022, compared to net cash provided by operating activities of $20.1$0.8 million for the ninethree months ended September 30, 2020,March 31, 2021, an overall decreaseincrease between periods in net cash provided by operating activities of $31.7$1.8 million. The decreaseincrease in cash provided by operating activities is primarily attributable to the increase in net loss of $27.0 million between periods, including the minimum residual payment of $12.2 million to Global Campus during the period, as well as the decreases in non-cash expenses, partially offset by the net increases in the working capital accounts, due to changesas well as the decrease in net loss of $2.1 million between periods, partially offset by the business model since the prior year.decreases in non-cash expenses.
Investing activities
Net cash used in investing activities was $1.4$0.2 million for the ninethree months ended September 30, 2021,March 31, 2022, compared to net cash used in investing activities of $1.7$0.1 million for the ninethree months ended September 30, 2020.March 31, 2021. Capital expenditures for the ninethree months ended September 30, 2021March 31, 2022 were $1.2 million,$24 thousand, compared to $2.6$0.2 million for the ninethree months ended September 30, 2020.March 31, 2021. During the ninethree months ended September 30,March 31, 2022 and 2021, and 2020, we capitalized costs for intangibles of $0.6$0.2 million and $0.2$0.1 million, respectively. We expectanticipate our capital expenditures to be approximately $1.8 million for the year ending December 31, 2021.2022.
Financing activities
Net cash used in financing activities was $0.1 million for the three months ended March 31, 2022, compared to net cash used in financing activities of $1.1 million for the ninethree months ended September 30, 2021, compared to net cash provided by financing activities of $2.3 million for the nine months ended September 30, 2020.March 31, 2021. During each of the ninethree months ended September 30,March 31, 2022 and 2021, and 2020, net cash used included tax withholdings related to the issuance of restricted stock units vesting. For the nine months ended September 30, 2020, we received $2.7 million of cash which was for long-term debt to be repaid as a function of generating future revenue.
Agreements with Global Campus
Our largest university partner, Global Campus, derives the majority of its respective cash revenues from students who enroll and are eligible for various federal student financial assistance programs authorized under Title IV of the Higher Education Act. An institution is subject to significant regulatory scrutiny as a result of numerous standards that must be satisfied in order to participate in Title IV programs. For additional information regarding Title IV programs and the regulation thereof, see “Business—Regulation” included in Part I, Item 1 of the Form 10-K. The balance of revenues derived by Global Campus is from government tuition assistance programs for military personnel, including veterans, payments made in cash by individuals, reimbursement from corporate partnerships and private loans from third parties.
The majority of our cash comes from our Services Agreement with Global Campus. The service fees in the Services Agreement are subject to certain minimum residual liability adjustments, including performance-based adjustments, minimum
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profit level adjustments, and excess direct cost adjustments. These adjustments are all variable in nature in that they depend upon the Company’s performance during each service period. In connection with the Services Agreement, the minimum residual payment will be paid annually in JuneJune. On April 11, 2022, the Company and Global Campus modified the payment terms from monthly to bi-monthly for the months of each year. IfJuly, August and September 2022.
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Debt and Financing Arrangements
As of March 31, 2022, the Company has a notes payable valued at $2.8 million, including accrued interest. The counterparty advanced funds to the Company for certain program development costs, which the Company is obligated to repay out of future revenues from the developed program. The Company recognized these advances as a debt obligation, and expects to begin repayments from future program revenues four years from the contract start date.
The Company has issued letters of credit that are collateralized with cash, in the aggregate amount of $6.0 million as of March 31, 2022. The letters of credit relate primarily to the Company's restructuring effortsleased facilities and enrollment initiatives do not occur as planned, theninsurance requirements. The collateralized cash is held in restricted cash on the Company's condensed consolidated balance sheets. The Company is required to provide surety bonds in certain states in which it does business. As a result, the Company will needhad previously entered into a surety bond facility with an insurance company to find alternative sourcesprovide such bonds when required. Although there are no remaining bonds on the Company’s behalf under this facility as of March 31, 2022, the Company still holds certain liability associated with any required collateral.
Subsequent to fund operations.the quarter end, on April 14, 2022, the Company entered into a Financing Agreement (the “Credit Facility”) among the Company, as borrower, each of its wholly-owned subsidiaries as subsidiary guarantors (the “Guarantors”), the lenders party thereto from time to time (the “Lenders”) and Blue Torch Finance LLC, as administrative agent and collateral agent for the Lenders (the “Agent”). The Credit Facility provides for, among other things, a term loan in the aggregate principal amount of $31.5 million (the “Term Loan”). For further information, see Note 8, “Credit Facilities,” to our condensed consolidated financial statements included in Part I, Item 1 of this Form 10-Q.
Based on our current level of operations, and based upon recent cost reductions throughout the organization, we believe that our future cash flows from operating activities and our existing cash and cash equivalents will provide adequate funds for ongoing operations, minimum residual payments, planned capital expenditures and working capital requirements for at least the next 12 months. However, changes could occur that would consume our available capital resources before that time. Our capital requirements depend on numerous factors, including our ability to continue to generate revenue. There can be no assurance that additional funding, if necessary, will be available to us on favorable terms, if at all.The Company does not have any off-balance sheet financing arrangements.
SignificantFuture Contractual Obligations
The following table sets forth, asAs of September 30, 2021, certain significant cash andMarch 31, 2022, we have future contractual obligations that may affect our future liquidity:
Payments Due by Period
(In thousands)Total20212022202320242025Thereafter
Operating lease obligations$55,358 $1,754 $7,009 $5,316 $5,022 $4,759 $31,498 
Other contractual obligations16,639 3,859 7,270 4,912 598 — — 
Uncertain tax positions28 — 28 — — — — 
Total$72,025 $5,613 $14,307 $10,228 $5,620 $4,759 $31,498 
relating to operating lease obligations in the amount of $51.9 million, of which approximately $5.3 million is payable during the remainder of 2022.
We also have contractual obligations in the amount of $10.2 million, of which $4.3 million is payable during the remainder of 2022. These obligations include agreements with vendors in the areas of software, facilities, telephony, licensing fees, consulting, marketing, among others.
Recent Accounting Pronouncements
For information regarding recent accounting pronouncements, refer to Note 2, “Summary of Significant Accounting Policies” to our condensed consolidated financial statements included in Part I, Item 1 of this Form 10-Q.

Item 3.  Quantitative and Qualitative Disclosures About Market Risk
Market and Credit Risk
Pursuant to our cash investment policy, we attempt to mitigate the exposure of our cash and investments to market and credit risk by (i) diversifying concentration to ensure we are not overly concentrated in a limited number of financial institutions, (ii) monitoring and managing the risks associated with the national banking and credit markets, (iii) investing in U.S. dollar-denominated assets and instruments only, (iv) diversifying account structures so that we maintain a decentralized account portfolio with numerous stable, highly rated and liquid financial institutions and (v) ensuring that our investment procedures maintain a defined and specific scope such that we will not invest in higher-risk investment accounts, including financial swaps or derivative and corporate equities. Accordingly, pursuant to the guidelines established by our cash investment policy, we invest our excess cash exclusively in high-quality, U.S. dollar-denominated financial instruments.
Despite the investment risk mitigation strategies we employ, we may incur investment losses as a result of unusual and unpredictable market developments, and we may experience reduced investment earnings if the yields on investments that are deemed to be low risk remain low or decline further in this time of economic uncertainty. Unusual and unpredictable market developments may also create liquidity challenges for certain of the assets in our investment portfolio.
We have no derivative financial instruments or derivative commodity instruments.
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Interest Rate Risk
To the extent we borrow funds, we would be subject to fluctuations in interest rates. As of September 30, 2021, we had $2.9March 31, 2022, as well as $2.8 million in long-term notes payable.
As noted above, subsequent to the quarter end, on April 14, 2022, the Company entered into a Credit Facility which provides for, among other things, a Term Loan in the aggregate principal amount of $31.5 million and bears interest at a rate per annum equal to LIBOR plus 9.0%, payable monthly.
Our future investment income may fall short of expectations due to changes in interest rates. At September 30, 2021,March 31, 2022, a hypothetical 10% increase or decrease in interest rates would not have a material impact on our future earnings, fair value or cash flows related to interest earned on our cash, cash equivalents or investments.
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Item 4.  Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures, as defined in Rule 13a-15(e) and Rule 15d-15(e) of the Exchange Act, that are designed to provide reasonable assurance that information required to be disclosed by us in reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer or persons performing similar functions, as appropriate, to allow timely decisions regarding required disclosure.
Under the supervision and with the participation of our management, including our Chief Executive Officer and our Principal Financial Officer, we carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as defined in Rule 13a-15(b) and Rule 15d-15(b) of the Exchange Act. Based on that evaluation, our Chief Executive Officer and our Principal Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2021.March 31, 2022.
Changes in Internal Control Over Financial Reporting
There have been no changes in internal control over financial reporting, during the three months ended September 30, 2021March 31, 2022 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II—OTHER INFORMATION
Item 1.  Legal Proceedings
For information regarding our legal proceedings, refer to Note 15,14, “Commitments and Contingencies” to our condensed consolidated financial statements included in Part I, Item 1 of this report, which note is incorporated by reference into this Part II, Item 1.

Item 1A.  Risk Factors
Investing in our common stock involves risk. Before making an investment in our common stock, you should carefully consider the risk factors discussed in Part I, Item 1A, “Risk Factors” of the Form 10-K. The risks described in the Form 10-K are those which we believe are the material risks we face, and such risks could materially adversely affect our business, prospects, financial condition, cash flows and results of operations. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may impact us. Except as set forth below, thereThere have been no material changes in our risk factors from those previously disclosed in the Form 10-K.
Changes to the 90/10 rule or related Title IV regulation could adversely impact our university partners, which in turn could adversely affect our revenues or our ability to grow.
In March 2021, President Biden signed the American Rescue Plan Act (“ARPA”) of 2021. The ARPA includes a major change in the 90/10 revenue test that provides for-profit institutions and their students access to the FSA programs. Under the ARPA, the Higher Education Act would be modified to change the formula from counting only Title IV program funds on the '90 side' to instead include all “federal funds that are disbursed or delivered to or on behalf of a student to be used to attend such institution” or collectively “federal education assistance funds.” The 90/10 provision is subject to negotiated rulemaking after October 2021, with an earliest effective date on or after January 1, 2023. In October 2021, the Department announced its in intention to develop new 90/10 regulations in accordance with the ARPA. Other negotiated rulemaking topics include borrower defense to repayment for students, gainful employment requirements, and change in ownership and change in control of institutions of higher education among other topics. If these changes were to go into effect, it could adversely impact our university partners, which in turn could adversely affect our revenues or our ability to grow.
Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds
None.
Item 3.  Defaults Upon Senior Securities
None.
Item 4.  Mine Safety Disclosures
None.
Item 5.  Other Information
None.

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Item 6.  Exhibits
ExhibitDescription
31.1 
31.2 
32.1 
101 
The following financial information from the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2021,March 31, 2022, filed with the SEC on October 27, 2021,May 10, 2022, formatted in Extensible Business Reporting Language (“XBRL”): (i) the Condensed Consolidated Balance Sheets; (ii) the Condensed Consolidated Statements of Income (Loss); (iii) the Condensed Consolidated Statements of Stockholders’ Equity; (iv) the Condensed Consolidated Statements of Cash Flows; and (v) the Notes to Condensed Consolidated Financial Statements.
104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 ZOVIO INC
October 27, 2021May 10, 2022/s/ KEVIN ROYAL
Kevin Royal
Chief Financial Officer
(Principal financial officer and duly authorized to
sign on behalf of the registrant)

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