UNITED STATES

securities and exchange commission

SECURITIES AND EXCHANGE COMMISSION
WashingtonD.C.20549

FORM 10-Q

(Mark One)

xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2017

2022

or

oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____________ to _____________

Commission file number: 000-28827

______________________

________________________
PETMED EXPRESS, INC.

(Exact name of registrant as specified in its charter)

______________________

________________________

FLORIDA

65-0680967

FLORIDA

65-0680967
(State or other jurisdiction of

incorporation or organization)

(I.R.S. Employer

Identification No.)

420 South Congress Avenue,, DelrayBeach, Florida33445

33445

(Address of principal executive offices, including zip code)

(561) 526-4444
(561) 526-4444

(Registrant’sRegistrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.001 per sharePETSNASDAQ Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes x No

o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 229.405 of thisthis chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes x No

o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company,, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer”,filer,” “smaller reporting company”company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer o
Accelerated filer ☒Filer x
Non-accelerated filer o
Smaller reporting company o
(Do not check if smaller reporting company)
Emerging growth company o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

o

Indicate by check mark whether the registrant is a shell company (defined in Rule 12b-2 of the Exchange Act).

Yes o No

x

Indicate the number of shares outstanding of each of the issuer’sissuer’s classes of common stock, as of the latest practicable date: 20,601,10621,084,277 shares of Common Shares,Stock, $.001 par value per share, at January 30, 2018.

February 7, 2023.



PART I - FINANCIAL INFORMATION

ITEM 1.FINANCIAL STATEMENTS.

STATEMENTS.

PETMED EXPRESS, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands,, except for per share amounts)

amounts)
 

December 31,

  

March 31,

 
 

2017

  

2017

 December 31,
2022
March 31,
2022
 

(Unaudited)

     (Unaudited)

ASSETS

        
ASSETSASSETS
        

Current assets:

        

Cash and cash equivalents

 $80,997  $58,730 

Accounts receivable, less allowance for doubtful accounts of $26 and $27, respectively

  1,715   1,808 

Inventories - finished goods

  21,907   20,228 

Prepaid expenses and other current assets

  974   1,019 

Total current assets

  105,593   81,785 
Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$102,428 $111,080 
Accounts receivable, less allowance for doubtful accounts of $40 and $39, respectivelyAccounts receivable, less allowance for doubtful accounts of $40 and $39, respectively1,944 1,913 
Inventories - finished goodsInventories - finished goods22,402 32,455 
Prepaid expenses and other current assetsPrepaid expenses and other current assets5,637 4,866 
Prepaid income taxesPrepaid income taxes1,608 681 
Total current assetsTotal current assets134,019 150,995 
        

Noncurrent assets:

        

Property and equipment, net

  29,138   30,164 

Intangible assets

  860   860 

Total noncurrent assets

  29,998   31,024 
Noncurrent assets:Noncurrent assets:
Property and equipment, netProperty and equipment, net25,242 24,464 
Intangible and other assetsIntangible and other assets5,860 860 
Total noncurrent assetsTotal noncurrent assets31,102 25,324 
        

Total assets

 $135,591  $112,809 
Total assetsTotal assets$165,121 $176,319 
        

LIABILITIES AND SHAREHOLDERS' EQUITY

        
LIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITY
        

Current liabilities:

        

Accounts payable

 $12,426  $15,221 

Income taxes payable

  9,474   659 

Accrued expenses and other current liabilities

  3,034   2,475 

Total current liabilities

  24,934   18,355 
Current liabilities:Current liabilities:
Accounts payableAccounts payable$24,317 $27,500 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities6,754 5,697 
Total current liabilitiesTotal current liabilities31,071 33,197 
        

Deferred tax liabilities

  676   1,088 
Deferred tax liabilitiesDeferred tax liabilities465 936 
        

Total liabilities

  25,610   19,443 
Total liabilitiesTotal liabilities31,536 34,133 
        

Commitments and contingencies

        
Commitments and contingenciesCommitments and contingencies  
        

Shareholders' equity:

        

Preferred stock, $.001 par value, 5,000 shares authorized; 3 convertible shares issued and outstanding with a liquidation preference of $4 per share

  9   9 

Common stock, $.001 par value, 40,000 shares authorized; 20,601 and 20,526 shares issued and outstanding, respectively

  21   21 

Additional paid-in capital

  8,664   6,806 

Retained earnings

  101,287   86,530 
Shareholders' equity:Shareholders' equity:
Preferred stock, $.001 par value, 5,000 shares authorized; 3 convertible shares issued and outstanding with a liquidation preference of $4 per sharePreferred stock, $.001 par value, 5,000 shares authorized; 3 convertible shares issued and outstanding with a liquidation preference of $4 per share
Common stock, $.001 par value, 40,000 shares authorized; 21,077 and 20,979 shares issued and outstanding, respectivelyCommon stock, $.001 par value, 40,000 shares authorized; 21,077 and 20,979 shares issued and outstanding, respectively21 21 
Additional paid-in capitalAdditional paid-in capital16,647 11,660 
Retained earningsRetained earnings116,908 130,496 
        

Total shareholders' equity

  109,981   93,366 
Total shareholders' equityTotal shareholders' equity133,585 142,186 
        

Total liabilities and shareholders' equity

 $135,591  $112,809 
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$165,121 $176,319 

See accompanying notes to condensed consolidated financial statements.

statements.

1



PETMED EXPRESS, INC. AND SUBSIDIARIES

condensed consolidated statementS of COMPREHENSIVE

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except for per share amounts)(Unaudited)

 

Three Months Ended

  

Nine Months Ended

 
 

December 31,

  

December 31,

 Three Months Ended
December 31,
Nine Months Ended
December 31,
 

2017

  

2016

  

2017

  

2016

 2022202120222021
                

Sales

 $60,110  $52,866  $206,478  $186,144 Sales$58,870 $60,717 $194,451 $207,415 

Cost of sales

  38,166   36,223   133,590   128,985 Cost of sales43,632 42,992 140,819 148,736 
                

Gross profit

  21,944   16,643   72,888   57,159 Gross profit15,238 17,725 53,632 58,679 
                

Operating expenses:

                Operating expenses:

General and administrative

  5,818   5,361   18,222   17,206 General and administrative10,425 7,541 30,529 22,540 

Advertising

  4,126   3,170   14,944   13,312 Advertising4,641 4,327 14,869 15,435 

Depreciation

  532   457   1,590   855 Depreciation941 710 2,552 2,051 

Total operating expenses

  10,476   8,988   34,756   31,373 Total operating expenses16,007 12,578 47,950 40,026 
                

Income from operations

  11,468   7,655   38,132   25,786 
Income (loss) from operationsIncome (loss) from operations(769)5,147 5,682 18,653 
                

Other income:

                Other income:

Interest income, net

  191   36   417   96 Interest income, net708 84 1,213 243 

Other, net

  265   130   755   206 Other, net259 287 718 741 

Total other income

  456   166   1,172   302 Total other income967 371 1,931 984 
                

Income before provision for income taxes

  11,924   7,821   39,304   26,088 Income before provision for income taxes198 5,518 7,613 19,637 
                

Provision for income taxes

  2,860   2,998   12,204   9,772 Provision for income taxes217 1,261 2,278 4,603 
                

Net income

 $9,064  $4,823  $27,100  $16,316 
Net income (loss)Net income (loss)$(19)$4,257 $5,335 $15,034 
                

Comprehensive income

 $9,064  $4,823  $27,100  $16,316 
                

Net income per common share:

                
Net income (loss) per common share:Net income (loss) per common share:

Basic

 $0.45  $0.24  $1.33  $0.81 Basic$(0.00)$0.21 $0.26 $0.75 

Diluted

 $0.44  $0.24  $1.33  $0.80 Diluted$(0.00)$0.21 $0.26 $0.74 
                

Weighted average number of common shares outstanding:

Weighted average number of common shares outstanding:

             Weighted average number of common shares outstanding:

Basic

  20,368   20,253   20,337   20,223 Basic20,30120,20820,25720,165

Diluted

  20,425   20,408   20,437   20,373 Diluted20,30120,32920,33920,365
                

Cash dividends declared per common share

 $0.20  $0.19  $0.60  $0.57 Cash dividends declared per common share$0.30 $0.30 $0.90 $0.90 

See accompanying notes to condensed consolidated financial statements.

statements.

2



PETMED EXPRESS, INC. AND SUBSIDIARIES

condensed consolidated statementS of cash flows

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)(Unaudited)

(Unaudited)
 

Nine Months Ended

 
 

December 31,

 Nine Months Ended
December 31,
 

2017

  

2016

 20222021

Cash flows from operating activities:

        Cash flows from operating activities:

Net income

 $27,100  $16,316 Net income$5,335 $15,034 

Adjustments to reconcile net income to net cash provided by operating activities:

        Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation

  1,590   855 Depreciation2,552 2,051 

Share based compensation

  1,858   1,444 Share based compensation4,987 3,040 

Deferred income taxes

  (412)  1,164 Deferred income taxes(471)(19)

Bad debt expense

  72   368 Bad debt expense292 104 

(Increase) decrease in operating assets and increase (decrease) in liabilities:

        
(Increase) decrease in operating assets and increase (decrease) in operating liabilities:(Increase) decrease in operating assets and increase (decrease) in operating liabilities:

Accounts receivable

  21   (188)Accounts receivable(324)1,216 

Inventories - finished goods

  (1,679)  10,661 Inventories - finished goods10,053 6,780 

Prepaid income taxes

  -   (632)Prepaid income taxes(927)(911)

Prepaid expenses and other current assets

  45   857 Prepaid expenses and other current assets(771)1,287 

Accounts payable

  (2,795)  387 Accounts payable(3,183)(17,613)

Income taxes payable

  8,815   - 

Accrued expenses and other current liabilities

  530   410 Accrued expenses and other current liabilities536 (1,188)

Net cash provided by operating activities

  35,145   31,642 Net cash provided by operating activities18,079 9,781 
        

Cash flows from investing activities:

        Cash flows from investing activities:
Purchase of minority interest investment in VetsterPurchase of minority interest investment in Vetster(5,000)

Purchases of property and equipment

  (564)  (9,860)Purchases of property and equipment(3,329)(1,266)

Net cash used in investing activities

  (564)  (9,860)Net cash used in investing activities(8,329)(1,266)
        

Cash flows from financing activities:

        Cash flows from financing activities:

Dividends paid

  (12,314)  (11,632)Dividends paid(18,402)(18,322)

Excess tax benefits related to restricted stock

  -   115 

Net cash used in financing activities

  (12,314)  (11,517)Net cash used in financing activities(18,402)(18,322)
        

Net increase in cash and cash equivalents

  22,267   10,265 
Net decrease in cash and cash equivalentsNet decrease in cash and cash equivalents(8,652)(9,807)

Cash and cash equivalents, at beginning of period

  58,730   37,639 Cash and cash equivalents, at beginning of period111,080 118,718 
        

Cash and cash equivalents, at end of period

 $80,997  $47,904 Cash and cash equivalents, at end of period$102,428 $108,911 
        

Supplemental disclosure of cash flow information:

        Supplemental disclosure of cash flow information:
        

Cash paid for income taxes

 $3,801  $9,246 Cash paid for income taxes$3,870 $5,580 
        

Prepaid property and equipment in current assets

 $-  $863 
        

Dividends payable in accrued expenses

 $246  $196 Dividends payable in accrued expenses$1,079 $329 

See accompanying notes to condensed consolidated financial statements.

statements.

3



PETMED EXPRESS, INC. AND SUBSIDIARIES

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

(Unaudited)

Note 1:    Summary of Significant Accounting Policies

Organization

PetMed Express, Inc. and subsidiaries, d/b/a 1-800-PetMedsPetMeds® (the “Company”), is a leading nationwide pet pharmacy.pharmacy and Your Trusted Pet Health ExpertTM. The Company markets prescription and non-prescription pet medications, health products, and supplies for dogs, cats, and cats, directhorses, directly to the consumer. The Company offers consumers an attractive alternative for obtaining pet medications in terms of expertise, convenience, price, and speed of delivery.delivery and valued customer service. The Company markets its products through national advertising and promotional campaigns, which aim to increase the recognition of the “1-800-PetMeds”“PetMeds®” brand name, and “PetMeds” family of trademarks, increase traffic on its website at www.1800petmeds.comwww.petmeds.com, acquire new customers, and maximize repeat purchases. The majorityVirtually all of the Company’s sales are to residentscustomers in the United States. The Company’s corporate headquarters and distribution facility areis located in Delray Beach, Florida. The Company’s fiscal year end is March 31, and references herein to Fiscal 2018fiscal 2023 or Fiscal 2017fiscal 2022 refer to the Company's fiscal years ending March 31, 2018 2023 and 2017,2022, respectively.

Basis of Presentation and Consolidation

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with the instructions to Form 10-Q10-Q and, therefore, do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. In the opinion of management, the accompanying Condensed Consolidated Financial Statements contain all adjustments, consisting of normal recurring accruals, necessary to present fairly the financial position of the Company at December 31, 2017, 2022, the Statements of Comprehensive Income for the three and nine months ended December 31, 2017 2022 and 2016,2021, and Cash Flows for the nine months ended December 31, 2017 2022 and 2016.2021. The results of operations for the three and nine months ended December 31, 2017 2022 are not necessarily indicative of the operating results expected for the fiscal year ending March 31, 2018. 2023. These financial statements should be read in conjunction with the financial statements and notes thereto contained in the Company’s annual reportAnnual Report on Form 10-K10-K for the fiscal year ended March 31, 2017. 2022. The Condensed Consolidated Financial Statements include the accounts of PetMed Express, Inc. and its wholly owned subsidiaries. All significant intercompany transactions have been eliminated upon consolidation.

Use of Estimates

The preparation of Condensed Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the Condensed Consolidated Financial Statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Fair Value of Financial Instruments

The carrying amounts of the Company's cash and cash equivalents, accounts receivable, and accounts payable approximate fair value due to the short-term nature of these instruments.

Recent Accounting Pronouncements

In May 2014, the Financial Accounting Standards Board (“FASB”) issued ASU 2014-09, “Revenue from Contracts with Customers.” This ASU clarifies the accounting for revenue arising from contracts with customers and specifies the disclosures that an entity should include in its financial statements. The standard was effective for annual reporting periods beginning after December 15,2017. During 2016, the FASB issued certain amendments to the standard relating to the principal versus agent guidance, accounting for licenses of intellectual property and identifying performance obligations as well as the guidance on transition, collectability, noncash consideration and the presentation of sales and other similar taxes. The effective date and transition requirements for these amendments are the same as those of the original ASU. The guidance permits two methods of adoption: retrospectively to each prior reporting period presented (full retrospective method), or retrospectively with the cumulative effect of initially applying the guidance recognized at the date of initial application (modified retrospective method).


The Company currently anticipates adopting the standard using the modified retrospective method. The Company has performed a high level analysis of its revenue streams and expects to complete its evaluations in FY 2018, as well as an evaluation of the impact on its business processes, controls and systems. The Company does not expect this standard to affect the Company materially, other than increased disclosures. We plan to complete our assessment of the impact of adoption during fiscal 2018 and finalize the adoption of the new revenue standard in fiscal 2019.

In March 2016, the FASB released Accounting Standards Update on Stock Compensation Improvements to Employee Share-Based Payment Accounting (Topic 718) (ASU 2016-09). ASU 2016-09 requires entities to recognize the income tax effects of share-based awards in the income statement when the awards vest or are settled. The objective of this update is to simplify several aspects of the accounting for employee share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows. The new standard was effective for annual and interim periods beginning January 1, 2017. We early adopted this standard as of March 31, 2017. The Company expects that this accounting pronouncement may have a material effect on the Company’s effective tax rate in fiscal 2018, based on the Company’s stock price.

The Company does not believe that any other recently issued, but not yet effective, accounting standards, if currently adopted, will have a material effect on the Company’sCompany's consolidated financial position, results of operations, or cash flows.

Note 2:    Revenue Recognition
The Company generates revenue by selling pet medication products and pet supplies mainly to retail customers. Certain pet supplies offered on the Company’s website are drop shipped to customers. The Company considers itself the principal in the arrangement because the Company controls the specified good before it is transferred to the customer. Revenue contracts contain one performance obligation, which is delivery of the product. Customer care and support is deemed not to be a material right to the contract. The transaction price is adjusted at the date of sale for any applicable sales discounts and an estimate of product returns, which are based on historical patterns, however this is not considered a key
4


judgment. Revenue is recognized when control transfers to the customer at the point in time at which the shipment of the product occurs. This key judgment is determined as the shipping point, which represents the point in time when the Company has a present right to payment, title has transferred to the customer, and the customer has assumed the risks and rewards of ownership.
Outbound shipping and handling fees are an accounting policy election and are included in sales as the Company considers itself the principal in the arrangement given its responsibility for supplier selection and discretion over pricing. Shipping costs associated with outbound freight after control over a product has transferred to a customer are an accounting policy election and are accounted for as fulfillment costs and are included in cost of sales.
The Company disaggregates sales in the following two categories: (1) reorder sales vs new order sales, and (2) internet sales vs. contact center sales. The following table illustrates sales by various classifications:
Three Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$53,316 90.6 %$55,259 91.0 %$(1,943)-3.5 %
New order sales5,554 9.4 %5,458 9.0 %96 1.8 %
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)-3.0 %
Internet sales$51,109 86.8 %$51,305 84.5 %$(196)-0.4 %
Contact center sales7,761 13.2 %9,412 15.5 %(1,651)-17.5 %
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)-3.0 %
Nine Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$176,384 90.7 %$184,607 89.0 %$(8,223)-4.5 %
New order sales18,067 9.3 %22,808 11.0 %(4,741)-20.8 %
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)-6.3 %
Internet sales$167,952 86.4 %$173,713 83.8 %$(5,761)-3.3 %
Contact center sales26,499 13.6 %33,702 16.2 %(7,203)-21.4 %
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)-6.3 %
The Company changed the definition of a new customer on April 1, 2022, to include anyone who has not ordered over the past thirty-six months. The reorder and new order sales amounts for the three and nine months ended December 31, 2022, and the reorder and new order sales amounts for the three and nine months ended December 31, 2021 reflect this new customer definition change.
Under the previous definition of a new customer, reorder and new order sales were $56.3 million and $4.4 million, respectively, for the three months ended December 31, 2021. Under the previous definition of a new customer, reorder and new order sales were $189.3 million and $18.2 million, respectively, for the nine months ended December 31, 2021.
Virtually all the Company’s sales are paid by credit cards and the Company usually receives the cash settlement in two to three banking days. Credit card sales minimize the accounts receivable balances relative to sales. The Company had no material contract asset or liability balances as of December 31, 2022 or March 31, 2022.
5


Note 3:    Net Income Per Share

In accordance with the provisions of Accounting Standards Codification (ASC)(“ASC”) Topic 260 (“Earnings Per Share”) basic net income per share is computed by dividing net income available to common shareholders by the weighted average number of common shares outstanding during the period. Diluted net income per common share includes the dilutive effect of potential restricted stock and the effects of the potential conversion of preferred shares, calculated using the treasury stock method. Unvested restricted stock and convertible preferred shares issued by the Company represent the only dilutive effect reflected in the diluted weighted average shares outstanding.

The following is a reconciliation of the numerators and denominators of the basic and diluted net income per share computations for the periods presented (in thousands, except for per share amounts):

 

Three Months Ended

December 31,

  

Nine Months Ended

December 31,

 
 

2017

  

2016

  

2017

  

2016

 Three Months Ended December 31,Nine Months Ended
December 31,

Net income (numerator):

                

Net income

 $9,064  $4,823  $27,100  $16,316 

Shares (denominator):

                

Weighted average number of common shares outstanding used in basic computation

  20,368   20,253   20,337   20,223 

Common shares issuable upon vesting of restricted stock

  47   145   90   140 

Common shares issuable upon conversion of preferred shares

  10   10   10   10 

Shares used in diluted computation

  20,425   20,408   20,437   20,373 

Net income per common share:

                

Basic

 $0.45  $0.24  $1.33  $0.81 

Diluted

 $0.44  $0.24  $1.33  $0.80 
2022202120222021
Net income (loss) (numerator):Net income (loss) (numerator):  
Net incomeNet income$(19)$4,257 $5,335 $15,034 
Shares (denominator):Shares (denominator):  
Weighted average number of common shares outstanding used in basic computationWeighted average number of common shares outstanding used in basic computation20,301 20,208 20,257 20,165 
Common shares issuable upon vesting of restricted stockCommon shares issuable upon vesting of restricted stock— 111 72 190 
Common shares issuable upon conversion of preferred sharesCommon shares issuable upon conversion of preferred shares— 10 10 10 
Shares used in diluted computationShares used in diluted computation20,301 20,329 20,339 20,365 
Net income (loss) per common share:Net income (loss) per common share:
BasicBasic$(0.00)$0.21 $0.26 $0.75 
DilutedDiluted$(0.00)$0.21 $0.26 $0.74 

For the three and nine months ended December 31, 2017, 77,6002022 and 2021, 243,604 and 205,219 shares of common restricted stock, respectively, were excluded from the computations of diluted net income per common share, as their inclusion would have had an anti-dilutive effect on diluted net income per common share. For the three and nine months ended December 31, 2016, all common2022, 71 shares issuable upon vesting of restricted stock was included inand 10 shares issuable upon conversion of preferred shares were excluded from the computation of diluted net income per common share, computation.


as their inclusion would have had an anti-dilutive effect on diluted net income per common share.

Note 3:4:    Accounting for Stock-Based Compensation

The Company records compensation expense associated with restricted stock in accordance with ASC Topic 718 ( (“Share Based Payment”Payment) (ASU 2016-09)2016-09). The compensation expense related to all of the Company’s stock-based compensation arrangements is recorded as a component of general and administrative expenses. The Company had 974,860 restricted959,548 common shares issued under the 20062016 Employee Equity Compensation Restricted Stock Plan (“2006(“2016 Employee Plan”), 47,600 restrictedand 240,755 common shares issued under the 2016 Employee Equity Compensation Restricted Stock Plan (“2016 Employee Plan” and collectively referred to with the 2006 Employee Plan as the “Employee Plans”), 272,000 restricted common shares issued under the 20062015 Outside Director Equity Compensation Restricted Stock Plan (“2006(“2015 Director Plan”), and 60,000 restricted common shares issued under the 2015 Outside Director Equity Compensation Restricted Stock Plan (“2015 Director Plan”, and collectively referred to with the 2006 Director Plan as the “Director Plans”) at December 31, 2017, 2022, all shares of which were issued subject to a restriction or forfeiture period that lapses ratably on the first, second, and third anniversaries of the date of grant, and the fair value of which is being amortized over the three-yearone to three-year restriction period, with the exception of performance restricted shares which were issued to the Chief Executive Officer and Chief Financial Officer.
In August 2021, the Company issued 90,000 restricted shares and 510,000 performance restricted shares to the Company’s CEO, in accordance with the CEO’s employment agreement, under the 2016 Employee Plan. The performance restricted shares are based on achieving absolute stock hurdles with the three-year period from the grant date. If the shares meet the absolute stock price hurdle, they will only vest on the third anniversary of the date of grant. As of December 31, 2022, none of the performance stock hurdles were met.
6


In August 2022, the Company issued 13,000 restricted shares and 3,000 performance restricted shares to the Company's new CFO, in accordance with the CFO's employment agreement, under the 2016 Employee Plan. The performance restricted shares are based on the attainment of performance criteria equally weighted between adjusted EBITDA and revenue. The shares for each grant will be released from restriction equally over a three (3) year period on the anniversary of the grant date, and in the case of the performance restricted shares, subject to the attainment of performance criteria .

The Company issued 550 shares of restricted stock, net of forfeitures, to certain employees under the 2016 Employee Plan during the quarter ended December 31, 2022. For the quarters ended December 31,, 2017 2022 and 2016,2021, the Company recognized $712,0001.8 million and $498,000, respectively, of compensation expense related to the Employee and Director Plans. For the nine months ended December 31, 2017 and 2016, the Company recognized $1.9 million and $1.4$1.4 million, respectively, of compensation expense related to the 2016 Employee Plan and 2015 Director Plans. At Plan. For the nine months ended December 31, 2017 2022 and 2021, the Company recognized $5.0 million and $3.0 million, respectively, of compensation expense related to the 2016 Employee Plan and 2015 Director Plan. At December 31, 2022 and 2021 there was $5.1$10.6 million and $3.8$14.4 million of unrecognized compensation cost related to the non-vested restricted stock awards, respectively, which is expected to be recognized over the next one to three years. At All stock-based compensation expense is recognized as a payroll-related expense and it is included within the general and administrative expenses line item within the Company’s Consolidated Statements of Income , and the offset is included in the additional paid-in capital line item of the Company’s Consolidated Balance Sheets. On December 31, 2017 2022 and 2016,2021, there were approximately 233,000759,204 and 273,000749,219 non-vested restricted shares issued and outstanding, respectively.

In July 2022, the Company’s 2022 Employee Equity Compensation Restricted Stock Plan (“2022 Employee Plan”) became effective upon the approval of the plan by the Company’s shareholders. The 2022 Employee Plan authorizes 1,000,000 shares of the Company's common stock available for issuance. The value of the restricted stock is determined based on the market value of the stock at the issuance date. The restriction period or forfeiture period is determined by the Company’s Compensation Committee and is to be no less than 1 year and no more than ten years, unless otherwise specified by the Compensation Committee. No shares had been issued under the 2022 Employee Plan as of December 31, 2022.

Note 4:5:    Fair Value

The Company carries various assetscash and liabilitiescash equivalents at fair value in the Condensed Consolidated BalanceBalance Sheets. Fair value is defined as an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or a liability. ASC Topic 820 (“Fair Value Measurements”Measurements) establishes a three-tierthree-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:

Level1 - Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.

Level2 - Include other inputs that are directly or indirectly observable in the marketplace.

Level3 - Unobservable inputs which are supported by little or no market activity.

The fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. At December 31, 2017, 2022, the Company had invested the majority of its $81.0$102.4 million cash and cash equivalents balance in money market funds which are classified within level Level 1.

Note 5:6:    Commitments and Contingencies

In June 2017, the Company was served with a lawsuit by a veterinary clinic, styled Animal Medical Center of Orland Park, Inc. v. PetMed Express, Inc., d/b/a 1-800-PetMeds,

Legal Matters and John Does 1-10, Circuit Court of Cook County, Illinois, Chancery Division, 2017-CH-07347. The plaintiff alleged that the Company was sending unsolicited advertisements via facsimile in violation of the Telephone Consumer Protection Act, and also seeks class action status. On November 13, 2017, this matter was voluntarily dismissed by the plaintiffs, with prejudice.

On August 25, 2017 and September 7, 2017, shareholders filed putative securities class action lawsuits in the United States District Court for the Southern District of Florida, which were subsequently consolidated, against PetMed Express, Inc. (the “Company”) and the Company’s principal executive officers, one of whom is also a director. Relying exclusively on a false and defamatory, anonymous “report” posted on August 23, 2017 on the Aurelius Value website the plaintiffs alleged violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934. The Company has always denied and continues to deny the plaintiffs’ unfounded accusations. The plaintiffs investigated their claims, and on or about January 19, 2018, the plaintiffs voluntarily dismissed the consolidated lawsuit without prejudice.

Routine Proceedings

The Company has settled complaints that had been filed with various states’ regulatorypharmacy boards in the past. There can be no assurances made that other states will not attempt to take similar actions against the Company in the future. The Company initiates litigationalso intends to protectvigorously defend its trade or service marks. There can be no assurance that the Company will be successful in protecting its trade or service marks.

Legal costs related to the above matters are expensed as incurred.

incurred .From time to time, the Company may be involved in and subject to disputes and legal proceedings, as well as demands, claims and threatened litigation that arise in the ordinary course of its business. These proceedings may include allegations involving business practices, infringement of intellectual property, employment or other matters. The ultimate outcome of any legal proceeding is often uncertain, there can be no assurance that the Company will be successful in any legal proceeding, and unfavorable outcomes could have a negative impact on our results of operations and financial condition. In accordance with ASC Topic 450-20 ("Loss Contingencies"), the Company records a liability in its financial statements for these matters when a loss is known or considered probable and the amount can be reasonably estimated. The Company reviews the status of each significant matter each accounting period as additional information is known and adjusts the loss

7


provision when appropriate. If a matter is both probable to result in a liability and the amounts of loss can be reasonably estimated, the Company estimates and discloses the possible loss or range of loss to the extent necessary to make the financial statements not misleading. If the loss is not probable and cannot be reasonably estimated, a liability is not recorded in the Company’s financial statements. Gain contingencies are not recorded until they are realized. Legal costs related to any legal matters are expensed as incurred.
The Company evaluates contingencies on an ongoing basis and has established loss provisions for matters in which losses are probable and the amount of the loss can be reasonably estimated and is not currently a party to any legal proceeding that management believes could have a material adverse effect on our results of operations. Based upon an assessment for sales tax received by the Company, an accrual in the amount of $0.9 million is included in the "Accrued expenses and other current liabilities" line item on the Condensed Consolidated Balance Sheets as of December 31, 2022 and the offsetting expense was recognized in the "General and administrative" line item within the Condensed Consolidated Statements of Income for the nine months ended December 31, 2022.
Based upon the assessment received, the Company initiated a process to evaluate the potential for further sales tax contingencies, The effect of such evaluation of potential sales tax exposure, which the Company expects to complete in the fourth quarter ending March 31, 2023, could have a material effect on the results of operations.
Separation Agreement
In connection with the separation of the Company's former Chief Financial Officer, the Company has accrued $364 thousand with respect to the severance, pursuant to the CFO Transition and Separation Agreement, included in "Accrued expenses and other current liabilities" on the Condensed Consolidated Balance Sheet as of December 31, 2022.
Note 6:7:    Changes in Shareholders’ Equity and Comprehensive Income:

Shareholders Equity:

Changes in shareholders’ equityShareholders’ Equity for the nine months ended December 31, 2017 are2022 is summarized below (in thousands):

 

Additional

     
 

Paid-In

  

Retained

 Common StockAdditional
Paid-In
Capital
Retained
Earnings
 

Capital

  

Earnings

 
        

Beginning balance at March 31, 2017:

 $6,806  $86,530 
Beginning balance at March 31, 2022:Beginning balance at March 31, 2022:$21 $11,660 $130,496 

Share based compensation

  1,858   - Share based compensation— 1,536 — 

Dividends declared

  -   (12,343)Dividends declared— — (6,297)

Net income

  -   27,100 Net income— — 2,775 
        

Ending balance at December 31, 2017:

 $8,664  $101,287 
Ending balance at June 30, 2022Ending balance at June 30, 2022$21 $13,196 $126,974 
Shares IssuedShares Issued— — — 
Share based compensationShare based compensation— 1,681 — 
Dividends declaredDividends declared— — (6,307)
Net incomeNet income— — 2,579 
Ending balance at September 30, 2022Ending balance at September 30, 2022$21 $14,877 $123,246 
Share based compensationShare based compensation— 1,770 — 
Dividends declaredDividends declared— — $(6,319)
Net income (loss)Net income (loss)— — (19)
Ending balance at December 31, 2022:Ending balance at December 31, 2022:$21 $16,647 $116,908 

No

8


Changes in Shareholders’ Equity for the nine months ended December 31, 2021 is summarized below (in thousands):
Common StockAdditional
Paid-In
Capital
Retained
Earnings
Beginning balance at March 31, 2021:$20 $7,111 $134,141 
Share based compensation— 718 — 
Dividends declared— — (6,080)
Net income— — 4,428 
Ending balance at June 30, 2021$20 $7,829 $132,489 
Shares Issued— — 
Share based compensation— 882 — 
Dividends declared— — (6,092)
Net income— — 6,349 
Ending balance at September 30, 2021$21 $8,711 $132,746 
Share based compensation— $1,440 — 
Dividends declared— — (6,282)
Net income— — 4,257 
Ending balance at December 31, 2021:$21 $10,151 $130,721 
There were no shares of treasurycommon stock that were purchased or retired in the nine months ended December 31, 2017 and 2016.

2022 or 2021. At December 31, 2022, the Company had approximately $28.7 million remaining under the Company’s share repurchase plan.

Note 7:8:    Income Taxes

For the quarters ended December 31, 2017 2022 and 2016,2021, the Company recorded an income tax provision of approximately $2.9$0.2 million and $3.0 million, respectively, and for the nine months ended December 31, 2017 and 2016, the Company recorded an income tax provision of approximately $12.2 million and $9.8 million, respectively. The decrease to the income tax provision for the three months ended December 31, 2017, is related to an income tax rate reduction pursuant to the Tax Cuts and Jobs Act of 2017 (“2017 Act”), offset by an increase in operating income. The increase to the income tax provision for the nine months ended December 31, 2017, is related to an increase in operating income offset by the income tax rate reduction due to the 2017 Act. The effective tax rate for the quarter ended December 31, 2017 was approximately 24.0%, compared to 38.3% for the quarter ended December 31, 2016, and the effective tax rate for the nine months ended December 31, 2017 was approximately 31.1%, compared to 37.5% for the nine months ended December 31, 2016. The decrease to the effective rate for the three and nine months ended December 31, 2017 is due to a reduction in the Company’s corporate tax rate pursuant to the 2017 Act. In accordance with SEC Staff Bulletin No.118, fiscal year end companies were required to determine the appropriate blended rate to apply based on their respective fiscal year end date. Therefore, instead of applying a 35.0% federal tax rate for the quarter and nine months ended December 31, 2017, the Company applied a blended federal rate of 31.5%. This blended rate was applied to the nine months ended December 31, 2017, resulting in a tax benefit of approximately $1.7 million, which also included a one-time $384,000 reduction to our deferred tax liabilities due to the federal tax rate reduction. The Company also recognized a one-time charge of $175,000 related to a true up of the fiscal 2017 income tax provision, which was recognized in the quarter ended December 31, 2017.

Note 8:Subsequent Events

On or about January 19, 2018, the plaintiffs voluntarily dismissed the consolidated putative securities class action lawsuit, filed in August and September 2017, without prejudice.

On January 22, 2018 our Board of Directors declared an increased quarterly dividend of $0.25 per share. The Board established a February 5, 2018 record date and a February 16, 2018 payment date. Based on the outstanding share balance as of January 30, 2018 the Company estimates the dividend payable to be approximately $5.2 million.


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

Executive Summary

PetMed Express was incorporated in the state of Florida in January 1996. The Company’s common stock is traded on the NASDAQ Global Select Market under the symbol “PETS.” The Company began selling pet medications and other pet health products in September 1996. In March 2010, the Company started offering for sale additional pet supplies on its website, and these items are drop shipped to customers by third party vendors. Presently, the Company’s product line includes approximately 3,000 of the most popular pet medications, health products, and supplies for dogs and cats.

The Company markets its products through national advertising campaigns which aim to increase the recognition of the “1-800-PetMeds” brand name, and “PetMeds” family of trademarks, increase traffic on its website at www.1800petmeds.com, acquire new customers, and maximize repeat purchases. Approximately 84% of all sales were generated via the Internet for the quarter ended December 31, 2017, compared to 83% for the quarter ended December 31, 2016. The Company’s sales consist of products sold mainly to retail consumers. The three-month average purchase was approximately $86 and $81 per order for the quarters ended December 31, 2017 and 2016, respectively, and for the nine months ended December 31, 2017 and 2016, the average purchase was approximately $86 and $82 per order, respectively.

Critical Accounting Policies

Our discussion and analysis of our financial condition and the results of our operations are based upon our Condensed Consolidated Financial Statements and the data used to prepare them. The Company’s Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America. On an ongoing basis we re-evaluate our judgments and estimates including those related to product returns, bad debts, inventories, and income taxes. We base our estimates and judgments on our historical experience, knowledge of current conditions, and our beliefs of what could occur in the future considering available information. Actual results may differ from these estimates under different assumptions or conditions. Our estimates are guided by observing the following critical accounting policies.

Revenue recognition

The Company generates revenue by selling pet medications and pet supplies primarily to retail consumers. The Company’s policy is to recognize revenue from product sales upon shipment, when the rights of ownership and risk of loss have passed to the customer. Outbound shipping and handling fees are included in sales and are billed upon shipment. Shipping expenses are included in cost of sales. The majority of the Company’s sales are paid by credit cards and the Company usually receives the cash settlement in two to three banking days. Credit card sales minimize accounts receivable balances relative to sales.

The Company maintains an allowance for doubtful accounts for losses that the Company estimates will arise from customers’ inability to make required payments, arising from either credit card charge-backs or insufficient funds checks. The Company determines its estimates of the uncollectibility of accounts receivable by analyzing historical bad debts and current economic trends. The allowance for doubtful accounts was approximately $26,000 at December 31, 2017 compared to $27,000 at March 31, 2017.

Valuation of inventory

Inventories consist of prescription and non-prescription pet medications and pet supplies that are available for sale and are priced at the lower of cost or market value using a weighted average cost method. The Company writes down its inventory for estimated obsolescence. The inventory reserve was approximately $55,000 at December 31, 2017 compared to $51,000 at March 31, 2017.

Advertising

The Company's advertising expense consists primarily of Internet marketing and direct mail/print advertising. Internet costs are expensed in the month incurred and direct mail/print advertising costs are expensed when the related catalogs, brochures, and postcards are produced, distributed, or superseded.


Accounting for income taxes

The Company accounts for income taxes under the provisions of ASC Topic 740 (“Accounting for Income Taxes”), which generally requires recognition of deferred tax assets and liabilities for the expected future tax benefits or consequences of events that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and the tax bases of assets and liabilities, and are measured by applying enacted tax rates and laws for the taxable years in which those differences are expected to reverse.

Results of Operations

The following should be read in conjunction with the Company’s Condensed Consolidated Financial Statements and the related notes thereto included elsewhere herein. The following table sets forth, as a percentage of sales, certain operating data appearing in the Company’s Condensed Consolidated Statements of Comprehensive Income:

  

Three Months Ended

  

Nine Months Ended

 
  

December 31,

  

December 31,

 
  

2017

  

2016

  

2017

  

2016

 
                 

Sales

  100.0

%

  100.0

%

  100.0

%

  100.0

%

Cost of sales

  63.5   68.5   64.7   69.3 
                 

Gross profit

  36.5   31.5   35.3   30.7 
                 

Operating expenses:

                

General and administrative

  9.7   10.1   8.8   9.2 

Advertising

  6.8   6.0   7.2   7.2 

Depreciation

  0.9   0.9   0.8   0.5 

Total operating expenses

  17.4   17.0   16.8   16.9 
                 

Income from operations

 

19.1

   14.5   18.5   13.8 
                 

Total other income

  0.8   0.3   0.5   0.2 
                 

Income before provision for income taxes

 

19.9

   14.8   19.0   14.0 
                 

Provision for income taxes

  4.8   5.7   5.9   5.2 
                 

Net income

  15.1

%

  9.1

%

  13.1

%

  8.8

%


Three Months Ended December 31, 2017 Compared With Three Months Ended December 31, 2016, and Nine Months Ended December 31, 2017 Compared With Nine Months Ended December 31, 2016

Sales

Sales increased by approximately $7.2 million, or 13.7%, to approximately $60.1 million for the quarter ended December 31, 2017, from approximately $52.9 million for the quarter ended December 31, 2016. For the nine months ended December 31, 2017, sales increased by approximately $20.3 million, or 10.9%, to approximately $206.5 million compared to $186.1 million for the nine months ended December 31, 2016. The increases in sales for the three and nine months ended December 31, 2017 were primarily due to increased new order and reorder sales. The Company acquired approximately 106,000 new customers for the quarter ended December 31, 2017, compared to approximately 99,000 new customers for the same period the prior year. For the nine months ended December 31, 2017 the Company acquired approximately 408,000 new customers, compared to 388,000 new customers for the nine months ended December 31, 2016. The following chart illustrates sales by various sales classifications:

Three Months Ended December 31,

 

Sales (In thousands)

 

2017

  

%

  

2016

  

%

  

$ Variance

  

% Variance

 
                         

Reorder Sales

 $50,949   84.8% $44,937   85.0% $6,012   13.4%

New Order Sales

 $9,161   15.2% $7,929   15.0% $1,232   15.5%
                         

Total Net Sales

 $60,110   100.0% $52,866   100.0% $7,244   13.7%
                         

Internet Sales

 $50,358   83.8% $43,772   82.8% $6,586   15.0%

Contact Center Sales

 $9,752   16.2% $9,094   17.2% $658   7.2%
                         

Total Net Sales

 $60,110   100.0% $52,866   100.0% $7,244   13.7%

Nine Months Ended December 31,

 

Sales (In thousands)

 

2017

  

%

  

2016

  

%

  

$ Variance

  

% Variance

 
                         

Reorder Sales

 $170,487   82.6% $154,202   82.8% $16,285   10.6%

New Order Sales

 $35,991   17.4% $31,942   17.2% $4,049   12.7%
                         

Total Net Sales

 $206,478   100.0% $186,144   100.0% $20,334   10.9%
                         

Internet Sales

 $173,175   83.9% $153,161   82.3% $20,014   13.1%

Contact Center Sales

 $33,303   16.1% $32,983   17.7% $320   1.0%
                         

Total Net Sales

 $206,478   100.0% $186,144   100.0% $20,334   10.9%

Going forward sales may be adversely affected due to increased competition and consumers giving more consideration to price. No guarantees can be made that sales will continue to grow in the future. The majority of our product sales are affected by the seasons, due to the seasonality of mainly heartworm, and flea and tick medications. For the quarters ended June 30, September 30, December 31, and March 31 of Fiscal 2017, the Company’s sales were approximately 29%, 25%, 21%, and 25%, respectively.

Cost of sales

Cost of sales increased by approximately $1.9 million, or 5.4%, to approximately $38.2 million for the quarter ended December 31, 2017, from approximately $36.2 million for the quarter ended December 31, 2016. For the nine months ended December 31, 2017, cost of sales increased by approximately $4.6 million, or 3.6%, to approximately $133.6 million compared to $129.0 million for the same period in the prior year. The increase in cost of sales is directly related to the increases in sales during the quarter and nine months ended December 31, 2017. Cost of sales as a percent of sales was 63.5% and 68.5% for the quarters ended December 31, 2017 and 2016, respectively, and for the nine months ended December 31, 2017 and 2016 the cost of sales was 64.7% and 69.3%, respectively. The cost of sales percentage decreases are mainly attributed to a product mix shift to higher margin items, offset by additional discounts given to customers to increase sales during the quarter and nine months ended December 31, 2017.


Gross profit

Gross profit increased by approximately $5.3 million, or 31.9%, to approximately $21.9 million for the quarter ended December 31, 2017, from approximately $16.6 million for the quarter ended December 31, 2016. For the nine months ended December 31, 2017 gross profit increased by approximately $15.7 million, or 27.5%, to approximately $72.9 million, compared to $57.2 million for the same period in the prior year. The increases in gross profit are directly related to increases in sales during the quarter and nine months ended December 31, 2017. Gross profit as a percentage of sales was 36.5% and 31.5% for the three months ended December 31, 2017 and 2016, respectively, and for the nine months ended December 31, 2017 and 2016, gross profit was 35.3% and 30.7%, respectively. The gross profit percentage increases for the quarter and nine months ended December 31, 2017 are mainly attributed to a product mix shift to higher margin items, offset by additional discounts given to customers to increase sales during the quarter and nine months.

General and administrative expenses

General and administrative expenses increased by approximately $457,000, or 8.5%, to approximately $5.8 million for the quarter ended December 31, 2017, from approximately $5.4 million for the quarter ended December 31, 2016. The increase in general and administrative expenses for the quarter ended December 31, 2017 was primarily due to the following: a $496,000 increase in payroll expenses related to increased stock compensation expense; a $164,000 increase in bank service fees; and an $18,000 increase in professional fees. Offsetting the increase was a $198,000 decrease to property expenses; a $20,000 decrease to telephone expenses; and a $3,000 net decrease in other expenses which included licenses, insurance expenses, and bad debt expenses.

For the nine months ended December 31, 2017, general and administrative expenses increased by approximately $1.0 million, or 5.9%, to approximately $18.2 million from approximately $17.2 million for the nine months ended December 31, 2016. The increase in general and administrative expenses for the nine months ended December 31, 2017 was primarily due to the following: a $1.3 million increase in payroll expenses related to increased stock compensation expense; a $453,000 increase in bank service fees; and a $192,000 increase in professional fees. Offsetting the increase was a $582,000 decrease to property expenses; a $296,000 decrease to bad debt expense relating to decreased credit card chargebacks for the period; a $40,000 decrease in licenses and fees; and a $25,000 net decrease in other expenses which included insurance expenses, telephone, and travel expenses.

Advertising expenses

Advertising expenses increased by approximately $956,000, or 30.2%, to approximately $4.1 million for the quarter ended December 31, 2017, from approximately $3.2 million for the quarter ended December 31, 2016. For the nine months ended December 31, 2017, advertising expenses increased by approximately $1.6 million, or 12.3%, to approximately $14.9 million compared to advertising expenses of approximately $13.3 million for the nine months ended December 31, 2016. The increases in advertising expenses for the three and nine months ended December 31, 2017 was intended to stimulate sales and acquire new customers. The advertising costs of acquiring a new customer, defined as total advertising costs divided by new customers acquired, increased to $39 for the quarter ended December 31, 2017, compared to $32 for the quarter ended December 31, 2016. For the nine months ended December 31, 2017 and 2016 the advertising costs of acquiring a new customer were $37 and $34, respectively. Advertising cost of acquiring a new customer can be impacted by the advertising environment, the effectiveness of our advertising creative, advertising spending, and price competition. Historically, the advertising environment fluctuates due to supply and demand. A more favorable advertising environment may positively impact future new order sales, whereas a less favorable advertising environment may negatively impact future new order sales.

As a percentage of sales, advertising expense was 6.8% and 6.0% for the quarters ended December 31, 2017 and 2016, respectively, and for both of the nine months ended December 31, 2017 and 2016 advertising expense was 7.2%. The increase in advertising expense as a percentage of total sales for the quarter ended December 31, 2017 can be attributed to increased advertising spending to stimulate sales and acquire new customers. The Company currently anticipates advertising as a percentage of sales to be between approximately 7.0% and 8.0% for fiscal 2018. However, the advertising percentage will fluctuate quarter to quarter due to seasonality and advertising availability.


Depreciation

Depreciation expense increased by approximately $75,000 to approximately $532,000 for the quarter ended December 31, 2017, from approximately $457,000 for the quarter ended December 31, 2016. For the nine months ended December 31, 2017 depreciation expense increased by approximately $735,000 to $1.6 million compared to $855,000 for the same period in the prior year. The increases to depreciation expense for the quarter and nine months ended December 31, 2017 can be attributed to an increase in new property and equipment additions related to the Company’s new corporate headquarters and distribution facility which were placed into service in fiscal 2017.

Other income

Other income increased by approximately $290,000 to approximately $456,000 for the quarter ended December 31, 2017 from approximately $166,000 for the quarter ended December 31, 2016. For the nine months ended December 31, 2017 other income increased by approximately $870,000 to approximately $1.2 million compared to approximately $302,000 for the same period in the prior year. The increases to other income for the quarter and nine months ended December 31, 2017 are related to increased rental and advertising revenue, and increased interest income. Interest income may decrease in the future as the Company utilizes its cash balances on its share repurchase plan, with approximately $10.2 million remaining as of December 31, 2017, on any quarterly dividend payment, or on its operating activities.

Provision for income taxes

For the quarters ended December 31, 2017 and 2016, the Company recorded an income tax provision of approximately $2.9 million and $3.0 million, respectively, and for the nine months ended December 31, 20172022 and 2016,2021 the Company recorded an income tax provision of approximately $12.2$2.3 million and $9.8$4.6 million, respectively. The decrease toin the income tax provision for the three months ended December 31, 2017, is related to an income tax rate reduction pursuant to the Tax Cuts and Jobs Act of 2017 (“2017 Act”), offset by an increase in operating income. The increase to the income tax provision for the nine months ended December 31, 2017,2022 is related to an increasea decrease in operating income offset byduring the income tax rate reduction due to the 2017 Act.periods. The effective tax rate for the quarter ended December 31, 20172022 was approximately 24.0%109.6%, compared to 38.3%approximately 22.9% for the quarter ended December 31, 2016,2021, and the effective tax rate for the nine months ended December 31, 20172022 was approximately 31.1%,29.9% compared to 37.5%approximately 23.4% for the nine months ended December 31, 2017.2021. The decreaseincrease to the effective tax rate for the three and nine months ended December 31, 2017 is due2022 can be attributed to a reductionmore non-deductible expenses and an increase in the Company’s corporatestate tax rate pursuant to the 2017 Act. In accordance with SEC Staff Bulletin No. 118, fiscal year end companies were required to determine the appropriate blended rate to apply based on their respective fiscal year end dates. Therefore, instead of applying a 35.0% federal tax rate for the quarter and nine months ended December 31, 2017, the Company applied a blended federal rate of 31.5%. This blended rate was applied to the nine months ended December 31, 2017, resulting in a tax benefit of approximately $1.7 million, which also included a one-time $384,000 reduction to our deferred tax liabilities due to the federal tax rate reduction.extension of the Company's business operations.

Note 9:     Minority Interest Investment in Vetster
On April 19, 2022, the Company engaged in a three-year partnership agreement with Vetster Inc. (“Vetster”), a veterinary telehealth Canadian company. The Company also recognizedpurchased a one-time charge5% minority interest in Vetster in the amount of $175,000 related$5.0 million and received warrants for additional equity in Vetster, which are tied to a true upfuture performance milestones. Under the terms of the fiscal 2017 income tax provision, which was recognized inagreement, the quarter ended December 31, 2017. DueCompany became the exclusive e-commerce provider for Vetster, and Vetster became the exclusive provider of telehealth and telemedicine services to the passageCompany. The minority interest investment is being valued on the cost basis and the investment will be evaluated periodically for any impairment.
Note 10:     Subsequent Events
On January 13, 2023, the Company entered into an Agreement and Plan of Merger to acquire PetCareRx, Inc. ("PetCareRx"), a leading supplier of pet medications, food, and supplies, for an aggregate consideration of approximately $36.0 million in cash, subject to adjustment. The closing of the 2017 Act the company expects an effective tax rate of approximately 34.0% for the quarter ending March 31, 2018,transaction is subject to customary closing conditions and an effective tax rate of approximately 24.0% for fiscal 2019.

Liquiditycertain state pharmacy license and Capital Resources

The Company’s working capital at December 31, 2017 and March 31, 2017 was $80.7 million and $63.4 million, respectively. The $17.3 million increase in working capital was primarily attributable to cash flow generated from operations, offset by dividends paid. Net cash provided by operating activities was $35.1 million and $31.6 million for the nine months ended December 31, 2017 and 2016, respectively. This change can be mainly attributed to an increase in the Company’s net income and income taxes payable offset by increases in the Company’s inventory balance, compared to the same period in the prior year. Net cash used in investing activities decreased to $564,000 for the nine months ended December 31, 2017, compared to net cash used in investing activities of $9.9 million for the nine months ended December 31, 2016. This change in investing activities is related to increased property and equipment additionspermit filings related to the Company’s new corporate headquarterschange of control of PetCareRx. The transaction has been approved by the Board of Directors of both the Company and distribution facility in Delray Beach, FloridaPetCareRx, and the stockholders of PetCareRx, and is expected to close in the previousfourth quarter of fiscal year. Net cash used in financing activities was $12.3 million foryear 2023. Upon completion of the nine months ended December 31, 2017, compared to $11.5 million foracquisition, PetCareRx will become a wholly-owned subsidiary of the same period inCompany.

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On February 6, 2023, the prior year, which represented an increase in dividends paid in the period ended December 31, 2017.


At December 31, 2017, the Company had approximately $10.2 million remaining under the Company’s share repurchase plan. Subsequent to December 31, 2017, on January 22, 2018 our Board of Directors declared an increaseda quarterly dividend of $0.25$0.30 per share. The Board established a February 5, 201820, 2023 record date and a February 16, 201827, 2023 payment date. DependingBased on future market conditionsthe outstanding share balance as of February 7, 2023 the Company may utilize its cash and cash equivalents onestimates the remaining balance of its current share repurchase plan, on dividends, or on its operating activities.

Atdividend payable to be approximately $6.3 million.

Subsequent to December 31, 2017,2022, the Company had no outstanding lease commitments. We are not currently bound by any long or short term agreementsBoard of Directors approved and issued 1,200 restricted shares to employees pursuant to the 2016 Employee Plan.
Subsequent to December 31, 2022, the Board of Directors approved and issued 6,000 restricted shares to MZHCI, LLC pursuant to an Investor Relations Consulting Agreement.
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ITEM 2.    MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following discussion and analysis should be read in conjunction with our unaudited condensed consolidated financial statements and the related notes thereto included elsewhere in this Quarterly Report on Form 10-Q for the purchase or lease of capital expenditures. Any material amounts expended for capital expenditures would be the result of an increase in the capacity needed to adequately provide for any increase inquarterly period ended December 31, 2022 and our business. To date we have paid for any needed additions to our capital equipment infrastructure from working capital funds and anticipate this being the case in the future. Presently, we have approximately $300,000 forecasted for capital expendituresAnnual Report on Form 10-K for the remainder of fiscal 2018, which will be funded through cash from operations. The Company’s primary source of working capital is cash from operations. The Company presently has no need for alternative sources of working capital, and has no commitments or plans to obtain additional capital.

Off-Balance Sheet Arrangements

The Company had no off-balance sheet arrangements at Decemberyear ended March 31, 2017.

Cautionary Statement Regarding Forward-Looking Information

2022.

Certain information in this Quarterly Report on Form 10-Q includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. You can identify these forward-looking statements by the words "believes," "intends," "expects," "may," "will," "should," "plans," "projects," "contemplates," "intends," "budgets," "predicts," "estimates," "anticipates," or similar expressions. These statements are based on our beliefs, as well as assumptions we have used based upon information currently available to us. Because these statements reflect our current views concerning future events, these statements involve risks, uncertainties,, and assumptions. Actual future results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended March 31, 2022 under the heading “Risk Factors.” A reader, whether investing in our common stock or not, should not place undue reliance on these forward-looking statements, which apply only as of the date of this quarterly report. Quarterly Report on Form 10-Q. We assume no obligation to revise or update any forward-looking statements for any reason, except as required by law.
When used in this quarterly reportQuarterly Report on Form 10-Q, "PetMed Express," "1-800-PetMeds," "PetMeds," "PetMed," "PetMeds.com," “1800PetMeds.com,” "PetMed.com," "PetMed Express.com," "the Company," "we," "our," and "us" refers to PetMed Express, Inc. and our subsidiaries.

Executive Summary
PetMed Express was incorporated in the state of Florida in January 1996. Our common stock is traded on the NASDAQ Global Select Market under the symbol “PETS”. We began selling pet medications and other pet health products in September 1996. In March 2010 we started offering for sale additional pet supplies on our website, and these additional items are drop shipped to customers by third party vendors. Presently, our product line includes approximately 4,350 SKUs of the most popular pet medications, health products, and supplies for dogs, cats, and horses.
We market our products through advertising and promotional campaigns which aim to increase the recognition of the “PetMeds®” brand name, increase traffic on our website at www.petmeds.com, acquire new customers, and maximize repeat purchases. Approximately 87% of all sales were generated via the Internet for the quarter ended December 31, 2022, compared to 84% for the quarter ended December 31, 2021. Our sales consist of products sold mainly to retail consumers. The average purchase was approximately $90 and $89 for the quarters ended December 31, 2022 and 2021, respectively, and approximately $93 and $92 for the nine months ended December 31, 2022 and 2021, respectively.
Critical Accounting Policies
Our discussion and analysis of our financial condition and the results of our operations contained herein are based upon our condensed consolidated financial statements and the data used to prepare them. Our condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America. On an ongoing basis we re-evaluate our judgments and estimates including those related to product returns, bad debts, inventories, and income taxes. We base our estimates and judgments on our historical experience, knowledge of current conditions, and our beliefs of what could occur in the future considering available information. Actual results may differ from these estimates under different assumptions or conditions. Our estimates are guided by observing the following critical accounting policies.
Revenue recognition
We account for revenue under ASC Topic 606 ("Revenue from Contracts with Customers") and generate revenue by selling pet medication products and pet supplies mainly to retail customers. Certain pet supplies offered on our website are drop shipped to customers. We considers ourself the principal in the arrangement because we control the specified good before it is transferred to the customer. Revenue contracts contain one performance obligation, which is delivery of the product; customer care and support is deemed not to be a material right to the contract. The transaction price is adjusted at the date of sale for any applicable sales discounts and an estimate of product returns, which are estimated based on historical patterns, however this is not considered a key judgment. There are no amounts excluded from the variable
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consideration. Revenue is recognized when control transfers to the customer at the point in time in which the shipment of the product occurs. This key judgment is determined as the shipping point, which represents the point in time where we have a present right to payment, title has transferred to the customer, and the customer has assumed the risks and rewards of ownership.
Outbound shipping and handling fees are an accounting policy election and are included in sales as we considers ourself the principal in the arrangement given responsibility for supplier selection and discretion over pricing. Shipping costs associated with outbound freight after control over a product has transferred to a customer are an accounting policy election and are accounted for as fulfillment costs and are included in cost of sales. Virtually all of our sales are paid by credit cards and we usually receive the cash settlement in two to three banking days. Credit card sales minimize the accounts receivable balances relative to sales.
We maintain an allowance for doubtful accounts for losses that we estimate will arise from customers’ inability to make required payments, arising from either credit card chargebacks or insufficient funds checks. We determine our estimates of the uncollectibility of accounts receivable by analyzing historical and current bad debts and economic trends. The allowance for doubtful accounts was approximately $40 thousand at December 31, 2022, compared to $39 thousand at March 31, 2022.
Valuation of inventory
Inventories consist of prescription and non-prescription pet medications and pet supplies that are available for sale and are priced at the lower of cost or net realizable value using a weighted average cost method. We write down our inventory for estimated obsolescence. The inventory reserve was approximately $56 thousand at December 31, 2022 compared to $81 thousand at March 31, 2022.
Advertising
Our advertising expense consists primarily of Internet marketing, direct mail/print, and television advertising. Internet costs are expensed in the month incurred and direct mail/print advertising costs are expensed when the related brochures and postcards are produced, distributed, or superseded. Television advertising costs are expensed in the month advertisements are televised.
Accounting for income taxes
We account for income taxes under the provisions of ASC Topic 740 (“Accounting for Income Taxes”), which generally requires recognition of deferred tax assets and liabilities for the expected future tax benefits or consequences of events that have been included in our condensed consolidated financial statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and the tax bases of assets and liabilities and are measured by applying enacted tax rates and laws for the taxable years in which those differences are expected to reverse.
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Results of Operations
The following should be read in conjunction with our condensed consolidated financial statements and the related notes thereto included elsewhere herein. The following table sets forth, as a percentage of sales, certain operating data appearing in our condensed consolidated statements of income:
Three Months Ended
December 31,
Nine Months Ended
December 31,
2022202120222021
Sales100.0 %100.0 %100.0 %100.0 %
Cost of sales74.1 70.8 72.4 71.7 
Gross profit25.9 29.2 27.6 28.3 
Operating expenses:
General and administrative17.8 12.4 15.8 10.9 
Advertising7.9 7.1 7.6 7.5 
Depreciation1.6 1.2 1.3 1.0 
Total operating expenses27.3 20.7 24.7 19.4 
Income (loss) from operations(1.4)8.5 2.9 8.9 
Total other income1.6 0.6 1.0 0.5 
Income before provision for income taxes0.2 9.1 3.9 9.4 
Provision for income taxes0.4 2.1 1.2 2.2 
Net income (loss)(0.2)%7.0 %2.7 %7.2 %
Non-GAAP Financial Measures
Adjusted EBITDA
To provide investors and the market with additional information regarding our financial results, we have disclosed (see below) adjusted EBITDA, a non-GAAP financial measure that we calculate as net income excluding share-based compensation expense; depreciation and amortization; income tax provision; interest income (expense); and other non-operational expenses. We have provided reconciliations below of adjusted EBITDA to net income, the most directly comparable GAAP financial measures.
We have included adjusted EBITDA, herein, because it is a key measure used by our management and Board of Directors to evaluate our operating performance, generate future operating plans, and make strategic decisions regarding the allocation of capital. In particular, the exclusion of certain expenses in calculating adjusted EBITDA facilitates operating performance comparability across reporting periods by removing the effect of non-cash expenses and other expenses. Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.
We believe it is useful to exclude non-cash charges, such as share-based compensation expense, depreciation and amortization from our adjusted EBITDA because the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations. We believe it is useful to exclude income tax provision and interest income (expense), as neither are components of our core business operations. We also believe that it is useful to exclude other expenses, including the investment banking fee related to the Vetster partnership, acquisition costs related
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to PetCareRx, employee severance and estimated state sales tax accrual as these items are not indicative of our ongoing operations. Adjusted EBITDA has limitations as a financial measure, and these non-GAAP measures should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future and adjusted EBITDA does not reflect capital expenditure requirements for such replacements or for new capital expenditures;
Adjusted EBITDA does not reflect share-based compensation. Share-based compensation has been, and will continue to be for the foreseeable future, a material recurring expense in our business and an important part of our compensation strategy;
Adjusted EBITDA does not reflect interest income (expense), net; or changes in, or cash requirements for, our working capital;
Adjusted EBITDA does not reflect transaction related costs and other items which are either not representative of our underlying operations or are incremental costs that result from an actual or planned transaction and include litigation matters, integration consulting fees, internal salaries and wages (to the extent the individuals are assigned full-time to integration and transformation activities) and certain costs related to integrating and converging IT systems;
Adjusted EBITDA does not reflect certain non-operating expenses including the employee severance which reduces cash available to us;
Adjusted EBITDA does not reflect certain expenses including the estimated state sales tax accrual which reduces cash available to us.
Other companies, including companies in our industry, may calculate adjusted EBITDA differently, which reduces the measures usefulness as comparative measures.
Because of these and other limitations, adjusted EBITDA should only be considered as supplemental to, and alongside with other GAAP based financial performance measures, including various cash flow metrics, net income, net margin, and our other GAAP results.
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The following table presents a reconciliation of net income, the most directly comparable GAAP measure to adjusted EBITDA for each of the periods indicated:
Reconciliation of Non-GAAP Measures
PetMed Express, Inc.
(Unaudited)
Three Months Ended
($ in thousands, except percentages)December 31,
2022
December 31,
2021
$
Change
%
Change
Consolidated Reconciliation of GAAP Net Income to Adjusted EBITDA:
Net income (loss)$(19)$4,257 $(4,276)(100)%
Add (subtract):
Share-based Compensation1,770 1,440 330 23 %
Income Taxes217 1,261 (1,044)(83)%
Depreciation941 710 231 33 %
Interest (Income)/Expense(708)(84)(624)743 %
Acquisition and Partnership Transactions539 — 539 n/m
Employee Severance— — — n/m
State Sales Accrual— — — n/m
Adjusted EBITDA$2,740 $7,584 $(4,844)(64)%



Nine Months Ended
($ in thousands, except percentages)December 31,
2022
December 31,
2021
$
Change
%
Change
Consolidated Reconciliation of GAAP Net Income to Adjusted EBITDA:
Net income$5,335 $15,034 $(9,699)(65)%
Add (subtract):
Share-based Compensation4,987 3,040 1,947 64 %
Income Taxes2,278 4,603 (2,325)(51)%
Depreciation2,552 2,051 501 24 %
Interest (Income)/Expense(1,213)(243)(970)399 %
Acquisition and Partnership Transactions894 — 894 n/m
Employee Severance364 — 364 n/m
State Sales Accrual925 — 925 n/m
Adjusted EBITDA$16,122 $24,485 $(8,363)(34)%


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Three Months Ended December 31, 2022 Compared With Three Months Ended December 31, 2021 and Nine Months Ended December 31, 2022 Compared With Nine Months Ended December 31, 2021
COVID-19
We are dedicated to making every effort to ensure our customers’ pets receive the medications they need. We are also dedicated to making every effort to ensure the health and safety of our employees. We have continued with working from home where possible and enhanced disinfection and social distancing within our workplace. We have been open during our normal business hours without any material disruptions to our operations. We have not seen any major disruptions in our supply chain; however, we have experienced some delays in the delivery of some inventory items. The COVID-19 pandemic or any future surges, including as a result of new variants and subvariants of the virus, may have adverse effects on our business, operations, and financial results and condition, including, among other things, as a result of adverse impacts on labor availability, our fulfillment center operations, supply chain and logistics disruptions, consumer behaviors, and on the overall economy, including recent high inflation levels impacting consumer spending. While most areas of the United States have reduced most or all COVID-19 restrictions, as the pandemic continues and if new outbreaks emerge, there is uncertainty regarding the magnitude and duration of the economic and social effects of the COVID-19 pandemic, and therefore, we cannot predict the COVID-19 pandemic full extent of impact on the broader economy or the positive or negative impacts the pandemic will have on our business, operations, and financial results and condition in future periods. See risk factors “The recent outbreak of the COVID-19 global pandemic and related government, private sector and individual consumer responsive actions may adversely affect our business operations, employee availability, financial performance, liquidity and cash flow for an unknown period of time” and “Shipping is a critical part of our business and any changes in, or disruptions to, our shipping arrangements could adversely affect our business, financial condition, and results of operationsin Part I, Item 1A of our Form 10-K for the year ended March 31, 2022 for further discussion regarding risks associated with the COVID-19 pandemic.
Sales
Sales decreased by approximately $1.8 million, or 3.0%, to approximately $58.9 million for the quarter ended December 31, 2022, compared to approximately $60.7 million for the quarter ended December 31, 2021. The decrease in sales for the three months ended December 31, 2022 was mainly due to higher seasonal discounts and competitive pressures.
Sales decreased by approximately $13.0 million, or 6.3%, to approximately $194.5 million for the nine months ended December 31, 2022, compared to approximately $207.4 million for the nine months ended December 31, 2021. The decrease in sales for the nine months ended December 31, 2022 was mainly due to the increased cost to acquire new customers and competitive pressures.
We acquired approximately 72,000 new customers for the quarter ended December 31, 2022 compared to approximately 66,000 new customers for the quarter ended December 31, 2021. We acquired approximately 202,000 new customers for the nine months ended December 31, 2022, compared to approximately 260,000 new customers for the nine months ended December 31, 2021. Financial data in the tables below reflects the new 36-month definition of new customers. Prior year new and reorder customers and sales have been recalculated utilizing the new 36-month definition of a new customer (described below). The following tables illustrates sales by various sales classifications:
Three Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$53,316 90.6 %$55,259 91.0 %$(1,943)(3.5)%
New order sales5,554 9.4 %5,4589.0 %96 1.8 %
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)(3.0)%
Internet sales$51,109 86.8 %$51,305 84.5 %$(196)(0.4)%
Contact center sales7,761 13.2 %9,412 15.5 %(1,651)(17.5)%
Total net sales$58,870 100.0 %$60,717 100.0 %$(1,847)(3.0)%
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Nine Months Ended December 31,
Revenue (In thousands)2022%2021%$ Variance% Variance
Reorder sales$176,384 90.7 %$184,607 89.0 %$(8,223)(4.5)%
New order sales18,067 9.3 %22,80811.0 %(4,741)(20.8)%
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)(6.3)%
Internet sales$167,952 86.4 %$173,713 83.8 %$(5,761)(3.3)%
Contact center sales26,499 13.6 %33,702 16.2 %(7,203)(21.4)%
Total net sales$194,451 100.0 %$207,415 100.0 %$(12,964)(6.3)%
Please note that we changed the definition of a new customer on April 1, 2022, to include anyone who has not ordered over the past thirty-six months. The reorder and new order sales amounts for three and nine months ended December 31, 2022 and reorder and new order sales for the three and nine months ended December 31, 2021 reflect this new customer definition change.
Under the previous definition of a new customer, reorder and new order sales were $56.3 million and $4.4 million, respectively, and acquired new customers were approximately 53,000, for the three months ended December 31, 2021. Under the previous definition of a new customer, reorder and new order sales were $189.3 million and $18.2 million, respectively, and acquired new customers were approximately 210,000, for the nine months ended December 31, 2021.
In July 2021 we launched the new AutoShip & Save subscription program (“AutoShip”) on our website. AutoShip is a new convenient way for our loyal customer base to have future pet medication orders delivered directly to them without the need to place an order each time. During the quarter ended June 30, 2022 we made a change to the methodology on how we calculate the percentage of our revenue that was generated by our AutoShip program. We now report AutoShip sales, as a percent of sales, net of discounts and credits for the entire quarter. Previously, we reported AutoShip sales as a percent of total sales on the last month in the quarter. This change to the calculation resulted in a decrease to the AutoShip percentage that was previously reported by only a few percentage points. We believe that this change reflects a more accurate representation of our subscription business for stakeholders to gauge our performance.
We are encouraged by the adoption of our AutoShip program and have seen an increasingly positive trend over the last several quarters since we launched this program. For example, our quarterly AutoShip percentage was 42% of net sales for the most recent quarter ended December 31, 2022, up from 20% of net sales for the same period last year and up from 39% of net sales sequentially in the prior quarter. We have set a goal of generating approximately 50% of our net sales via the AutoShip program in fiscal 2023.
Going forward sales may be adversely affected due to increased competition and consumers giving more consideration to price. The changes in consumer behavior post pandemic makes future sales somewhat challenging to predict. No guarantees can be made that sales will grow in the future. The majority of our product sales are affected by the seasons, due to the seasonality of mainly flea and tick and heartworm medications. For the quarters ended June 30, September 30, December 31, and March 31 of fiscal 2022, our sales were approximately 29%, 25%, 22%, and 24%, respectively, as a percentage of annual sales.
Cost of sales
Cost of sales increased by approximately $0.6 million, or 1.5%, to approximately $43.6 million for the quarter ended December 31, 2022, from approximately $43.0 million for the quarter ended December 31, 2021. The cost of sales increase was due to changes in accrual from our rewards program of $0.5 million and higher freight expense, partially offset by the impact from lower sales. As a percentage of sales, cost of sales was 74.1% and 70.8% for the quarters ended December 31, 2022 and 2021, respectively.
For the nine months ended December 31, 2022, cost of sales decreased by approximately $7.9 million, or 5.3%, to approximately $140.8 million for the nine months ended December 31, 2022, from approximately $148.7 million for the nine months ended December 31, 2021. The cost of sales decrease can be directly related to the decrease in sales during
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nine months ended December 31, 2022. As a percentage of sales, cost of sales was 72.4% and 71.7% for the nine months ended December 31, 2022 and 2021, respectively.
Gross profit
Gross profit decreased by approximately $2.5 million, or 14.0%, to approximately $15.2 million for the quarter ended December 31, 2022, from approximately $17.7 million for the quarter ended December 31, 2021. Gross profit as a percentage of sales was 25.9% and 29.2% for the quarters ended December 31, 2022 and 2021, respectively. The gross profit and gross profit percentage decrease for the quarter ended December 31, 2022 compared to previous period was primarily due to higher promotions and changes in our rewards program accrual.
For the nine months ended December 31, 2022 gross profit decreased by approximately $5.0 million, or 8.6%, to approximately $53.6 million for the nine months ended December 31, 2022, from approximately $58.7 million for the nine months ended December 31, 2021. Gross profit as a percentage of sales for the nine months ended December 31, 2022 and 2021, respectively, was 27.6% and 28.3%. The gross profit and gross profit percentage decreased for the nine months ended December 31, 2022 compared to the previous period was primarily due to lower manufacturer rebates .
General and administrative expenses
General and administrative expenses increased by approximately $2.9 million, or 38.2%, to approximately $10.4 million for the quarter ended December 31, 2022, from approximately $7.5 million for the quarter ended December 31, 2021. The increase to general and administrative expenses for the quarter ended December 31, 2022 was due to a $1.8 million increase in purposeful investments in people and systems, of which $0.3 million is from increased stock compensation, and an additional $1.0 million of professional fees of which $0.5 million were transaction related expenses.
For the nine months ended December 31, 2022 general and administrative expenses increased by approximately $8.0 million, or 35.4%, to approximately $30.5 million for the nine months ended December 31, 2022, from approximately $22.5 million for the nine months ended December 31, 2021. The increase to general and administrative expenses for the the nine months ended December 31, 2022 was due to a $4.5 million increase in payroll expenses, of which $1.9 million is from increased stock compensation and $0.4M from accrued severance, as well as a $1.0 million increase of professional fees, and $0.7 million of software and systems investment. In addition, general and administrative expenses increased in the nine months ended December 31, 2022 due to a $0.9 million sales tax accrual and $0.9 million of acquisition related expenses.
Advertising expenses
Advertising expenses increased by approximately $0.3 million, or 7.3%, to approximately $4.6 million for the quarter ended December 31, 2022, from approximately $4.3 million for the quarter ended December 31, 2021. Overall advertising spending for the quarter increased compared to the same quarter the prior year, due to increased media costs and increased agency fees. The advertising costs of acquiring a new customer, defined as total advertising costs divided by new customers acquired, was $64 for the quarter ended December 31, 2022 compared to $66 for the quarter ended December 31, 2021, per the new definition of new customers. The decrease in advertising costs of acquiring a new customer for the quarter ended December 31, 2022 can be mainly attributed to increased conversion due to higher promotions. As a percentage of sales, advertising expense was 7.9% and 7.1% for the quarters ended December 31, 2022 and 2021, respectively. The advertising percentage will fluctuate quarter to quarter due to seasonality and advertising availability.
For the nine months ended December 31, 2022 advertising expenses decreased by approximately $0.6 million, or 3.7%, to approximately $14.9 million for the nine months ended December 31, 2022, from approximately $15.4 million for the nine months ended December 31, 2021. The decrease was primarily due to lower media spend compared to the same period in the prior year. The advertising costs of acquiring a new customer was $74 and $59 for the nine months ended December 31, 2022 and 2021, respectively. The increase in advertising costs of acquiring a new customer for the period can be mainly attributed to increased media costs and competitive pressures. As a percentage of sales, advertising expense was relatively flat, at 7.6% and 7.5% for the nine months ended December 31, 2022 and 2021, respectively.
Depreciation
Depreciation expense was $0.9 million and $0.7 million for the quarters ended December 31, 2022 and December 31, 2021, respectively. Depreciation expense was $2.6 million and $2.1 million for the nine months ended December 31, 2022
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and 2021, respectively. This increase to depreciation expense for the the quarter and nine months ended December 31, 2022 can be attributed to new property and equipment additions subsequent to the prior period.
Other income
Other income increased to approximately $1.0 million for the quarter ended December 31, 2022 compared to approximately $0.4 million for the quarter ended December 31, 2021. Other income increased to approximately $1.9 million for the nine months ended December 31, 2022 compared to approximately $1.0 million for the nine months ended December 31, 2021. The increase to other income for the quarter and nine months was primarily related to increased interest income as a result of increased interest rates. Interest income may decrease in the future as we utilize our cash balances on any quarterly dividend payment, on future investments or partnerships, on our operating activities, or on our share repurchase plan, which has approximately $28.7 million remaining as of December 31, 2022.
Provision for income taxes
For the quarters ended December 31, 2022 and 2021, the Company recorded an income tax provision of approximately $0.2 million and $1.3 million, respectively, and for the nine months ended December 31, 2022 and 2021 the Company recorded an income tax provision of approximately $2.3 million and $4.6 million, respectively. The decrease in the tax provision for the three and nine months ended December 31, 2022 is related to a decrease in operating income during the periods. The effective tax rate for the quarter ended December 31, 2022 was approximately 109.6%, compared to approximately 22.9% for the quarter ended December 31, 2021, and the effective tax rate for the nine months ended December 31, 2022 was approximately 29.9% compared to approximately 23.4% for the nine months ended December 31, 2021. The increase to the effective tax rate for the three and nine months ended December 31, 2022 can be attributed to more non-deductible expenses and an increase in state tax due to the extension of the Company's business operations.
Liquidity and Capital Resources
Our working capital at December 31, 2022 and March 31, 2022 was $102.9 million and $117.8 million, respectively. The $14.9 million decrease in working capital was primarily attributable to a decrease in cash to fund the Vetster partnership and infrastructure investment, and $5 million ownership investment in Vetster. Net cash provided by operating activities was $18.1 million for the nine months ended December 31, 2022, compared to cash provided by operating activities of $9.8 million for the nine months ended December 31, 2021. This change is due to a greater reduction in accounts payable and inventory in the nine months ended December 31, 2022 than in the same period the prior year, partially offset by a decrease to net income. Net cash used in investing activities was $8.3 million for the nine months ended December 31, 2022, compared to $1.3 million used in investing activities for the nine months ended December 31, 2021. This change in investing activities is related to the Vetster partnership and investment, and increased property and equipment additions acquired in the nine months ended December 31, 2022. Net cash used in financing activities was $18.4 million for the nine months ended December 31, 2022 compared to $18.3 million for the nine months ended December 31, 2021, due to the declaration of an aggregate of $0.90 and $0.90 per share dividend during the nine months ended December 31, 2022 and 2021, respectively.
As of December 31, 2022, we had approximately $28.7 million remaining under our share repurchase plan. On February 6, 2023 our Board of Directors declared a $0.30 per share dividend. The Board of Directors established a February 20, 2023 record date and a February 27, 2023 payment date for the quarterly dividend. Depending on future market conditions we may utilize our cash and cash equivalents on quarterly dividends, on our operating activities, or on the remaining balance of our current share repurchase plan.
As of December 31, 2022, we had no material outstanding lease commitments. We are not currently bound by any long- or short-term agreements for the purchase or lease of capital expenditures. Any material amounts expended for capital expenditures would be the result of an increase in the capacity needed to adequately provide for any increase in our business. To date we have paid for any needed additions to our capital equipment infrastructure from working capital funds and anticipate this being the case in the future. Our primary source of working capital is cash from operations. We presently have no need for alternative sources of working capital and have no commitments.

ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

Market risk generally represents the risk that losses may occur in the value of financial instruments as a result of movements in interest rates, foreign currency exchange rates,, and commodity prices. Our financial instruments include cash and cash equivalents, accounts receivable, and accounts payable. The book values of cash equivalents, accounts receivable, and accounts payable are considered to be representative of fair value because of the short maturity of these
19


instruments. Interest rates affect our return on excess cash and cash equivalents. At December 31, 2017,2022, we had $81.0$102.4 million in cash and cash equivalents, aand the majority of our cash and cash equivalents generate interest income based on prevailing interest rates. A significant change in interest rates would impact the amount of interest income generated from our excess cash and cash equivalents. It would also impact the market value of our money market funds.cash and cash equivalents. Our investmentscash and cash equivalents are subject to market risk, primarily interest rate and credit risk. Our investmentscash and cash equivalents are managed by a limited number of outside professional managers within investment guidelines set by our Board of Directors. Such guidelines include security type, credit quality, and maturity, and are intended to limit market risk by restricting our investmentscash and cash equivalents to high-quality debt instrumentscash and cash equivalents with both shortshort- and long termlong-term maturities. We do not hold any derivative financial instruments that could expose us to significant market risk. At December 31, 2017,2022, we had no debt obligations.

ITEM 4.CONTROLS AND PROCEDURES.

The Company’s

Evaluation of Disclosure Controls and Procedures
Our management, including our Chief Executive Officer (principal executive officer) and Chief Financial Officer (principal financial and accounting officer), has conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, (asas defined in Rule 13a-15Rules 13a‑15 and 15d-15 promulgated under the Securities Exchange Act of 1934, as amended)amended ("Exchange Act"), as of the quarter ended December 31, 2017,2022, the end of the period covered by this report (the "Evaluation Date"). Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded as of the Evaluation Date, that our disclosure controls and procedures are effective such that the information relating to our Company,us, including our consolidated subsidiaries, required to be disclosed by the Companyus in reports that it fileswe file or submitssubmit under the Exchange Act: (1) is recorded, processed, summarized, and reported within the time periods specified in the Securities and Exchange Commission rules and forms, and (2) is accumulated and communicated to our management, including our principal executive officer and principal financial and accounting officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting during our most recently completed fiscal quarter that hashave materially affected, or isare reasonably likely to materially affect, our internal control over financial reporting.

part ii

20


PART II - other information

OTHER INFORMATION

ITEM 1.LEGAL PROCEEDINGS.

None.

None.
ITEM 1A.RISK FACTORS.

FACTORS.

Our operations and financial results are subject to various risks and uncertainties that could adversely affect our business, financial condition, results of operations, and trading price of our commoncommon stock. Please refer to our Annual Report on Form 10-K for Fiscal Year 2017the fiscal year ended March 31, 2022 for additional information concerning these and other uncertainties that could negatively impact the Company.

Additional risk factor disclosure
Taxing authorities may successfully assert that we should have collected, or in the future should collect, sales and use, value added, or similar taxes, and any such assessments could adversely affect our business, financial condition, and results of operations.

In the past several years states have adopted laws that attempt to impose tax collection obligations on out-of-state companies. Additionally, the Supreme Court of the United States ("Supreme Court") ruled in South Dakota v. Wayfair, Inc. et al, or Wayfair, that online sellers can be required to collect sales and use tax despite not having a physical presence in the buyer’s state. In response to Wayfair, or otherwise, states or local governments may adopt, or begin to enforce, laws requiring us to calculate, collect, and remit taxes on sales in their jurisdictions. While we currently collect and remit applicable sales taxes to the extent required in all states in which we sell, a successful assertion by one or more states seeing to tax us on sales that occurred in prior tax years, or to collect more taxes in a jurisdiction in which we currently do collect some taxes, could result in substantial tax liabilities, including taxes on past sales, as well as penalties and interest. The imposition by state governments or local governments of sales tax collection obligations on out-of-state sellers could also create additional administrative burdens for us, put us at a competitive disadvantage if they do not impose similar obligations on our competitors, and decrease our future sales, which could have a material adverse effect on our business and results of operations. New legislation or regulations, the application of laws and regulations from jurisdictions, or the application of existing laws and regulations to the Internet and commercial online services could similarly result in significant additional taxes on our business. For instance, the Supreme Court’s decision and the enactment and enforcement of laws resulting therefrom could also impact where we are required to file state income taxes. As a result, our effective income tax rate as well as the cost and growth of our business could be materially and adversely affected, which could in turn have a material adverse effect on our financial condition and results of operations. In addition, because the Company’s products and services are available over the Internet, states may claim that the Company is required to do business as a foreign corporation in one or more of those jurisdictions. Failure to qualify as a foreign corporation in a jurisdiction where the Company is required to do so could subject it to taxes and penalties, and such jurisdictions may charge the Company with violations of local laws.

ITEM 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.

The Company did not make any sales of unregistered securities during the third quarter of Fiscal 2018.

Issuer Purchases of Equity Securities

None.

None.

ITEM 3.DEFAULTS UPON SENIOR SECURITIES.

None.

None.
ITEM 4.MINE SAFETY DISCLOSURES.

DISCLOSURES.

Not applicable.

applicable.

ITEM 5.OTHER INFORMATION.

None.

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ITEM 6.    EXHIBITS

The following exhibits are filed as part of this report.


31.1

31.1*
31.2*

31.2

Certification of Principal Financial Officer Pursuantadopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, promulgated under the Securities Exchange Act of 1934, as amended.

2002).

32.1

32.1**

101.INS*Inline XBRL Instance Document (the Instance Document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)
101.SCH*Inline XBRL Taxonomy Extension Schema Document
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
*Filed herewith..
**    Furnished herewith.

22

signatures



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrantregistrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

PETMED EXPRESS, INC.

(The “Registrant”)


Date: January 30, 2018

By:  /s/ Menderes Akdag                      

            Menderes Akdag

     Chief Executive Officer and President

     (principal executive officer)

By:  /s/ Bruce S. Rosenbloom               

            Bruce S. Rosenbloom

      Chief Financial Officer

      (principal financial and accounting officer)

February 7, 2023
By: /s/ Mathew N. Hulett
Mathew N. Hulett
Chief Executive Officer and President
(Principal Executive Officer)
By: /s/ Christine Chambers
Christine Chambers
Chief Financial Officer
(Principal Financial and Accounting Officer)

23




UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington,, D.C.20549

_______________________

D.C. 20549

________________________
PETMED EXPRESS, INC

_______________________

________________________
FORM 10-Q

FOR THE QUARTER ENDED:

DECEMBER

DECEMBER 31, 2017

_______________________

2022

________________________
EXHIBITS

_______________________



________________________


EXHIBIT INDEX

Exhibit

Number

 

 

Description

 

Number of Pages

in Original

Document

Incorporated

By

Reference

    

31.1

Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

1

**

    

31.2

Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

1

**

    

32.1

Certification of Principal Executive Officer and Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

1

**

    
    
101.INS***XBRL Instance  
    
101.SCH***XBRL Taxonomy Extension Schema  
    
101.CAL***XBRL Taxonomy Extension Calculation  
    
101.DEF***XBRL Taxonomy Extension Definition  
    
101.LAB***XBRL Taxonomy Extension Labels  
    
101.PRE***XBRL Taxonomy Extension Presentation  
    
    
**Filed herewith  
    
***XBRL information is furnished and not filed or a part of a registration statement or prospectus for purposes of sections 11 or 12 of the Securities Act of 1933, as amended, is deemed not filed for purposes of section 18 of the Securities Exchange Act of 1934, as amended, and otherwise is not subject to liability under these sections.