UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 20172023
OR
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission File Number: 001-37461
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ALARM.COM HOLDINGS, INC.


(Exact name of registrant as specified in its charter)
Delaware
Delaware26-4247032
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification Number)
8281 Greensboro DriveSuite 100 Tysons, VirginiaTysonsVirginia22102
(Address of principal executive offices)(zip code)Zip Code)

Tel: (877)389-4033
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $0.01 par value per shareALRMThe Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þ Yes ¨ No


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). þ Yes ¨ No


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated Filer¨þAccelerated filerFilerþ¨
Non-accelerated filerNon-Accelerated Filer
¨(Do not check if a smaller reporting company)
Smaller Reporting Company¨
Smaller reporting company¨Emerging growth companyGrowth Companyþ¨





If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.     þ¨


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  ¨Yes þ No


As of November 1, 2017,2, 2023, there were 47,140,41349,987,784 outstanding shares of the registrant's common stock, par value $0.01 per share.





ALARM.COM HOLDINGS, INC.

QUARTERLY REPORT ON FORM 10-Q
Table of ContentsFOR THE FISCAL QUARTER ENDED SEPTEMBER 30, 2023

TABLE OF CONTENTS
Page

1



PART I. FINANCIAL INFORMATION


Item 1. FINANCIAL STATEMENTS (unaudited)


ALARM.COM HOLDINGS, INC.
Condensed Consolidated Statements of Operations
(in thousands, except share and per share data)
(unaudited)
Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
2017 2016 2017 2016 2023202220232022
Revenue:       Revenue:
SaaS and license revenue$61,924
 $44,630
 $171,078
 $126,652
SaaS and license revenue$145,027 $133,126 $420,853 $385,826 
Hardware and other revenue28,038
 23,216
 79,066
 64,660
Hardware and other revenue76,827 83,012 234,592 248,594 
Total revenue89,962
 67,846
 250,144
 191,312
Total revenue221,854 216,138 655,445 634,420 
Cost of revenue(1):
       
Cost of revenue(1):
Cost of SaaS and license revenue9,545
 7,787
 26,137
 21,779
Cost of SaaS and license revenue21,917 18,437 63,076 54,019 
Cost of hardware and other revenue22,288
 18,579
 62,166
 50,886
Cost of hardware and other revenue59,488 67,149 180,868 208,990 
Total cost of revenue31,833
 26,366
 88,303
 72,665
Total cost of revenue81,405 85,586 243,944 263,009 
Operating expenses:       Operating expenses:
Sales and marketing10,426
 10,705
 32,639
 29,532
Sales and marketing23,861 23,057 74,278 69,182 
General and administrative12,974
 14,804
 41,799
 42,124
General and administrative31,455 28,011 88,753 81,314 
Research and development19,257
 11,477
 53,840
 32,224
Research and development61,014 55,581 183,840 161,227 
Amortization and depreciation5,071
 1,659
 12,781
 4,863
Amortization and depreciation7,948 7,587 23,481 23,123 
Total operating expenses47,728
 38,645
 141,059
 108,743
Total operating expenses124,278 114,236 370,352 334,846 
Operating income10,401
 2,835
 20,782
 9,904
Operating income16,171 16,316 41,149 36,565 
Interest expense(658) (49) (1,548) (137)Interest expense(906)(787)(2,601)(2,356)
Other income, net342
 139
 716
 338
Interest incomeInterest income8,493 2,903 21,092 4,062 
Other (expense) / income, netOther (expense) / income, net(435)(76)(1,214)42 
Income before income taxes10,085
 2,925
 19,950
 10,105
Income before income taxes23,323 18,356 58,426 38,313 
(Benefit from) / provision for income taxes(5,018) 358
 (8,981) 2,927
Provision for income taxesProvision for income taxes3,972 246 9,257 472 
Net income15,103
 2,567
 28,931
 7,178
Net income19,351 18,110 49,169 37,841 
Income allocated to participating securities(6) (3) (14) (10)
Net loss attributable to redeemable noncontrolling interestsNet loss attributable to redeemable noncontrolling interests173 222 570 412 
Net income attributable to common stockholders$15,097
 $2,564
 $28,917
 $7,168
Net income attributable to common stockholders$19,524 $18,332 $49,739 $38,253 
       
Per share information attributable to common stockholders:       Per share information attributable to common stockholders:
Net income per share:       Net income per share:
Basic$0.32
 $0.06
 $0.62
 $0.16
Basic$0.39 $0.37 $1.00 $0.77 
Diluted$0.31
 $0.05
 $0.59
 $0.15
Diluted$0.37 $0.35 $0.94 $0.73 
Weighted average common shares outstanding:       Weighted average common shares outstanding:
Basic46,886,345
 45,716,961
 46,520,469
 45,615,399
Basic49,917,533 49,791,465 49,782,571 49,974,925 
Diluted49,259,701
 48,319,952
 49,074,279
 47,741,365
Diluted54,778,793 54,832,528 54,588,826 54,988,020 
_______________
(1)Exclusive of amortization and depreciation shown in operating expenses below.

(1)Exclusive of amortization and depreciation shown in operating expenses below.



See accompanying notes to the condensed consolidated financial statements.






2



ALARM.COM HOLDINGS, INC.
Condensed Consolidated Statements of Comprehensive Income
(in thousands)
(unaudited)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Net income$19,351 $18,110 $49,169 $37,841 
Other comprehensive (loss) / income
Foreign currency translation adjustment(752)— 76 — 
Total other comprehensive (loss) / income(752)— 76 — 
Comprehensive income18,599 18,110 49,245 37,841 
Comprehensive loss attributable to redeemable noncontrolling interests173 222 570 412 
Comprehensive income attributable to common stockholders$18,772 $18,332 $49,815 $38,253 

See accompanying notes to the condensed consolidated financial statements.
3

ALARM.COM HOLDINGS, INC.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share data)
(unaudited)

September 30,
2017
 December 31, 2016September 30,
2023
December 31,
2022
Assets   Assets
Current assets:   Current assets:
Cash and cash equivalents$84,640
 $140,634
Cash and cash equivalents$679,969 $622,165 
Accounts receivable, net41,201
 29,810
Accounts receivable, net of allowance for credit losses of $3,856 and $2,835, and net of allowance for product returns of $2,175 and $1,551 as of September 30, 2023 and December 31, 2022, respectivelyAccounts receivable, net of allowance for credit losses of $3,856 and $2,835, and net of allowance for product returns of $2,175 and $1,551 as of September 30, 2023 and December 31, 2022, respectively110,267 124,283 
Inventory13,617
 10,543
Inventory114,248 115,584 
Other current assets15,777
 9,197
Other current assets, net of allowance for credit losses of $0 as of September 30, 2023 and December 31, 2022Other current assets, net of allowance for credit losses of $0 as of September 30, 2023 and December 31, 202226,685 29,056 
Total current assets155,235
 190,184
Total current assets931,169 891,088 
Property and equipment, net23,399
 20,180
Property and equipment, net55,862 57,172 
Intangible assets, net97,863
 4,568
Intangible assets, net82,498 82,458 
Goodwill63,591
 24,723
Goodwill153,847 148,183 
Deferred tax assets27,273
 16,752
Deferred tax assets126,800 84,185 
Other assets7,297
 4,838
Total Assets$374,658
 $261,245
Liabilities and stockholders’ equity   
Operating lease right-of-use assetsOperating lease right-of-use assets26,840 28,933 
Other assets, net of allowance for credit losses of $2 as of September 30, 2023 and December 31, 2022Other assets, net of allowance for credit losses of $2 as of September 30, 2023 and December 31, 202234,481 37,356 
Total assetsTotal assets$1,411,497 $1,329,375 
Liabilities, redeemable noncontrolling interests and stockholders’ equityLiabilities, redeemable noncontrolling interests and stockholders’ equity
Current liabilities:   Current liabilities:
Accounts payable, accrued expenses and other current liabilities$35,157
 $28,300
Accounts payable, accrued expenses and other current liabilities$122,552 $119,657 
Accrued compensation10,857
 8,814
Accrued compensation26,491 25,582 
Deferred revenue3,115
 2,585
Deferred revenue10,336 7,540 
Operating lease liabilitiesOperating lease liabilities12,538 12,157 
Total current liabilities49,129
 39,699
Total current liabilities171,917 164,936 
Deferred revenue9,587
 10,040
Deferred revenue12,503 10,792 
Long-term debt72,000
 6,700
Convertible senior notes, netConvertible senior notes, net492,727 490,370 
Operating lease liabilitiesOperating lease liabilities23,245 27,380 
Other liabilities14,028
 13,557
Other liabilities13,065 13,050 
Total Liabilities144,744
 69,996
Commitments and contingencies (Note 11)
 
Total liabilitiesTotal liabilities713,457 706,528 
Commitments and contingencies (Note 12)Commitments and contingencies (Note 12)
Redeemable noncontrolling interestsRedeemable noncontrolling interests30,342 23,988 
Stockholders’ equity   Stockholders’ equity
Preferred stock, $0.001 par value, 10,000,000 shares authorized; 0 shares issued and outstanding as of September 30, 2017 and December 31, 2016.
 
Common stock, $0.01 par value, 300,000,000 shares authorized; 47,147,364 and 46,172,318 shares issued; and 47,130,456 and 46,142,483 shares outstanding as of September 30, 2017 and December 31, 2016.471
 461
Preferred stock, $0.001 par value, 10,000,000 shares authorized; no shares issued and outstanding as of September 30, 2023 and December 31, 2022Preferred stock, $0.001 par value, 10,000,000 shares authorized; no shares issued and outstanding as of September 30, 2023 and December 31, 2022— — 
Common stock, $0.01 par value, 300,000,000 shares authorized; 51,687,998 and 50,985,454 shares issued; and 49,915,713 and 49,452,709 shares outstanding as of September 30, 2023 and December 31, 2022, respectivelyCommon stock, $0.01 par value, 300,000,000 shares authorized; 51,687,998 and 50,985,454 shares issued; and 49,915,713 and 49,452,709 shares outstanding as of September 30, 2023 and December 31, 2022, respectively517 510 
Additional paid-in capital318,440
 308,697
Additional paid-in capital529,070 497,199 
Accumulated deficit(88,997) (117,909)
Total Stockholders’ Equity229,914
 191,249
Total Liabilities and Stockholders’ Equity$374,658
 $261,245
Treasury stock, at cost; 1,772,285 and 1,532,745 shares as of September 30, 2023 and December 31, 2022, respectivelyTreasury stock, at cost; 1,772,285 and 1,532,745 shares as of September 30, 2023 and December 31, 2022, respectively(96,847)(83,993)
Accumulated other comprehensive incomeAccumulated other comprehensive income76 — 
Retained earningsRetained earnings234,882 185,143 
Total stockholders’ equityTotal stockholders’ equity667,698 598,859 
Total liabilities, redeemable noncontrolling interests and stockholders’ equityTotal liabilities, redeemable noncontrolling interests and stockholders’ equity$1,411,497 $1,329,375 



See accompanying notes to the condensed consolidated financial statements.

4

ALARM.COM HOLDINGS, INC.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
 Nine Months Ended 
 September 30,
Cash flows from operating activities:2017 2016
Net income$28,931
 $7,178
Adjustments to reconcile net income to net cash from operating activities:   
Provision for doubtful accounts(360) 415
Reserve for product returns1,732
 1,537
Amortization for patents and tooling817
 550
Amortization and depreciation12,781
 4,863
Amortization of debt issuance costs70
 79
Deferred income taxes(6,360) 385
Change in fair value of contingent liability
 (226)
Undistributed losses from equity investee120
 60
Stock-based compensation5,134
 2,880
Changes in operating assets and liabilities (net of business acquisitions):   
Accounts receivable(1,342) (9,337)
Inventory(2,775) (5,030)
Other assets(8,122) (3,056)
Accounts payable, accrued expenses and other current liabilities7,975
 9,302
Deferred revenue(493) 130
Other liabilities437
 1,801
Cash flows from operating activities38,545
 11,531
Cash flows used in investing activities:   
Business acquisitions, net of cash acquired(154,289) 
Additions to property and equipment(7,652) (6,110)
Investment in cost method investee(42) (139)
Issuances of notes receivable(5,000) (73)
Receipt of payment on notes receivable4,000
 2,441
Purchases of licenses to patents
 (1,600)
Cash flows used in investing activities(162,983) (5,481)
Cash flows from financing activities:   
Proceeds from credit facility67,000
 
Repayments of credit facility(1,700) 
Payments of debt issuance costs
 (131)
Payments of long-term consideration for business acquisitions
 (417)
Repurchases of common stock(9) (12)
Issuances of common stock from equity-based plans3,153
 1,202
Cash flows from financing activities68,444
 642
Net (decrease) / increase in cash and cash equivalents(55,994) 6,692
Cash and cash equivalents at beginning of the period140,634
 128,358
Cash and cash equivalents at end of the period$84,640
 $135,050


 Nine Months Ended
September 30,
Cash flows from operating activities:20232022
Net income$49,169 $37,841 
Adjustments to reconcile net income to net cash flows from operating activities:
Provision for credit losses on accounts receivable1,422 1,606 
Reserve for product returns2,979 3,721 
Recovery of credit losses on notes receivable— (77)
Inventory write-down1,181 — 
Amortization on patents and tooling965 1,037 
Amortization and depreciation23,481 23,123 
Amortization of debt issuance costs2,357 2,342 
Amortization of operating leases8,540 7,767 
Deferred income taxes(42,612)(42,566)
Change in fair value of contingent liability23 — 
Stock-based compensation36,423 38,053 
Gain on investment— (140)
Changes in operating assets and liabilities (net of business acquisitions):
Accounts receivable11,048 (18,321)
Inventory2,750 (37,043)
Other current and non-current assets6,423 (7,443)
Accounts payable, accrued expenses and other current liabilities371 17,803 
Deferred revenue4,507 3,531 
Operating lease liabilities(10,329)(9,390)
Other liabilities(2,605)611 
Cash flows from operating activities96,093 22,455 
Cash flows used in investing activities:
Business acquisition, net of cash acquired(9,696)(31,730)
Additions to property and equipment(5,349)(28,084)
Issuances of notes receivable(300)(3,000)
Receipt of payments on notes receivable40 49 
Capitalized software development costs(315)— 
Purchase of investment in unconsolidated entity(200)— 
Proceeds from sale of investment— 140 
Purchases of developed technology and other assets(5,915)— 
Cash flows used in investing activities(21,735)(62,625)
Cash flows used in financing activities:
Payments of deferred consideration for acquisitions(1,672)— 
Purchases of treasury stock, including transaction costs(12,854)(51,866)
Purchases of redeemable noncontrolling interest(832)— 
Payments of acquired debt(3,016)— 
Issuances of common stock from equity-based plans3,129 3,391 
Cash flows used in financing activities(15,245)(48,475)
Effect of exchange rate changes on cash, cash equivalents and restricted cash(57)— 
Net increase / (decrease) in cash, cash equivalents and restricted cash59,056 (88,645)
Cash, cash equivalents and restricted cash at beginning of the period622,879 710,621 
Cash, cash equivalents and restricted cash at end of the period$681,935 $621,976 
Reconciliation of cash, cash equivalents and restricted cash:
Cash and cash equivalents$679,969 $621,347 
Restricted cash included in other current assets and other assets1,966 629 
Total cash, cash equivalents and restricted cash$681,935 $621,976 
ALARM.COM HOLDINGS, INC.
Condensed Consolidated Statements of Cash Flows - Continued
(in thousands)
(unaudited)
 Nine Months Ended 
 September 30,
Supplemental disclosure of noncash investing and financing activities:2017 2016
 Assumed options from business acquisition$1,375
 $
Contingent liability from business acquisition$
 $5
Cash not yet paid for capital expenditures$909
 $359

See accompanying notes to the condensed consolidated financial statements.

ALARM.COM HOLDINGS, INC.
Condensed Consolidated Statement of Equity
(in thousands)
(unaudited)
 Preferred Stock Common Stock Additional
Paid-In
Capital
 Accumulated
Deficit
 Total
Stockholders’
Equity
 Shares Amount Shares Amount 
Balance as of January 1, 2017
 $
 46,142
 $461
 $308,697
 $(117,909) $191,249
Adoption of accounting standard on employee share-based payments
 
 
 
 31
 (19) 12
Common stock issued in connection with equity-based plans
 
 976
 10
 3,143
 
 3,153
Vesting of common stock subject to repurchase
 
 12
 
 60
 
 60
Stock-based compensation
 
 
 
 5,134
 
 5,134
Stock options assumed from acquisition
 
 
 
 1,375
 
 1,375
Net income
 
 
 
 
 28,931
 28,931
Balance as of September 30, 2017
 $
 47,130
 $471
 $318,440
 $(88,997) $229,914



See accompanying notes to the condensed consolidated financial statements.

5


ALARM.COM HOLDINGS, INC.

Condensed Consolidated Statements of Equity

(in thousands)

(unaudited)



Redeemable Noncontrolling InterestsAdditional Paid-In CapitalAccumulated Other Comprehensive Income / (Loss)Retained EarningsTotal Stockholders’ Equity
Common StockTreasury Stock
 SharesAmountSharesAmount
Balance as of December 31, 2022$23,988 50,985 $510 $497,199 1,533 $(83,993)$ $185,143 $598,859 
Common stock issued in connection with equity-based plans— 270 1,308 — — — — 1,311 
Stock-based compensation expense— — — 12,686 — — — — 12,686 
Accretion adjustments of redeemable noncontrolling interest to redemption value2,061 — — (2,061)— — — — (2,061)
Net income / (loss) attributable to common stockholders(209)— — — — — — 14,416 14,416 
Other comprehensive income— — — — — — 170 — 170 
Balance as of March 31, 2023$25,840 51,255 $513 $509,132 1,533 $(83,993)$170 $199,559 $625,381 
Common stock issued in connection with equity-based plans— 270 200 — — — — 202 
Purchase of treasury stock— — — — 134 (6,726)— — (6,726)
Stock-based compensation expense— — — 11,965 — — — — 11,965 
Purchases of redeemable noncontrolling interest(1,238)— — 406 — — — — 406 
Accretion adjustments of redeemable noncontrolling interest to redemption value3,454 — — (3,454)— — — — (3,454)
Net income / (loss) attributable to common stockholders(188)— — — — — — 15,799 15,799 
Other comprehensive income— — — — — — 658 — 658 
Balance as of June 30, 2023$27,868 51,525 $515 $518,249 1,667 $(90,719)$828 $215,358 $644,231 
Common stock issued in connection with equity-based plans— 163 1,614 — — — — 1,616 
Purchase of treasury stock— — — — 105 (6,128)— — (6,128)
Stock-based compensation expense— — — 11,854 — — — — 11,854 
Accretion adjustments of redeemable noncontrolling interests to redemption values2,647 — — (2,647)— — — — (2,647)
Net income / (loss) attributable to common stockholders(173)— — — — — — 19,524 19,524 
Other comprehensive loss— — — — — — (752)— (752)
Balance as of September 30, 2023$30,342 51,688 $517 $529,070 1,772 $(96,847)$76 $234,882 $667,698 









6

ALARM.COM HOLDINGS, INC.

Condensed Consolidated Statements of Equity — (Continued)

(in thousands)

(unaudited)

Redeemable Noncontrolling InterestsCommon StockAdditional Paid-In CapitalTreasury StockRetained EarningsTotal Stockholders’ Equity
 SharesAmountSharesAmount
Balance as of December 31, 2021$12,888 50,407 $504 $498,979 147 $(5,149)$118,833 $613,167 
Adoption of accounting standard on debt with conversion and other options— — — (56,515)— — 9,972 (46,543)
Common stock issued in connection with equity-based plans— 85 1,079 — — — 1,080 
Purchase of treasury stock— — — — 354 (23,331)— (23,331)
Stock-based compensation expense— — — 12,110 — — — 12,110 
Accretion adjustments of redeemable noncontrolling interest to redemption value2,569 — — (2,569)— — — (2,569)
Net income / (loss) attributable to common stockholders(176)— — — — — 9,079 9,079 
Balance as of March 31, 2022$15,281 50,492 $505 $453,084 501 $(28,480)$137,884 $562,993 
Common stock issued in connection with equity-based plans— 205 581 — — — 583 
Purchase of treasury stock— — — — 481 (28,168)— (28,168)
Reclassification of subsidiary long-term incentive plan liability related to modification— — — 3,104 — — — 3,104 
Stock-based compensation expense— — — 12,789 — — — 12,789 
Accretion adjustments of redeemable noncontrolling interest to redemption value860 — — (860)— — — (860)
Net income / (loss) attributable to common stockholders(14)— — — — — 10,842 10,842 
Balance as of June 30, 2022$16,127 50,697 $507 $468,698 982 $(56,648)$148,726 $561,283 
Common stock issued in connection with equity-based plans— 150 1,727 — — — 1,728 
Purchase of treasury stock— — — — (367)— (367)
Stock-based compensation expense— — — 13,154 — — — 13,154 
Noncontrolling interest assumed through acquisition6,770 — — — — — — — 
Accretion adjustments of redeemable noncontrolling interest to redemption value354 — — (354)— — — (354)
Net income / (loss) attributable to common stockholders(222)— — — — — 18,332 18,332 
Balance as of September 30, 2022$23,029 50,847 $508 $483,225 987 $(57,015)$167,058 $593,776 



See accompanying notes to the condensed consolidated financial statements.

7








ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited)
September 30, 20172023 and 20162022
(unaudited)

Note 1. Organization


Organization

Alarm.com Holdings, Inc. (referred to herein as Alarm.com, the Company, or we) is the leading platform for the intelligently connected property. We offer a comprehensiveOur cloud-based platform offers an expansive suite of cloud-basedInternet of Things, or IoT, solutions foraddressing opportunities in the smart homeresidential, multi-family, small business and business, including interactiveenterprise commercial markets. Alarm.com’s solutions include security, video monitoring, intelligent automation and video analytics, energy management. Millions of property owners rely on our technology to intelligently secure, monitormanagement, access control, electric utility grid management, indoor gunshot detection, water management, health and manage their homeswellness and businesses. data-rich emergency response.Our solutions are delivered through an established network of over 6,000 trusted service provider partners, who are experts at selling, installing and supporting our solutions.The number of our service provider partners exceeded 11,000 as of December 31, 2022. We derive revenue from the sale of our cloud-based Software-as-a-Service, or SaaS, services, license fees, software, hardware, activation fees and other revenue. Our fiscal year ends on December 31st.31.


Note 2. Basis of Presentation and Summary of Significant Accounting Policies


Basis of Presentation


The accompanying unaudited condensed consolidated financial statements include our accounts and those of our majority-owned and controlled subsidiaries after elimination of intercompany accounts and transactions.


These unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or GAAP, for interim financial information and the applicable rules and regulations of the Securities and Exchange Commission, or SEC. Accordingly, they do not include all the information and footnotes required by GAAP for annual financial statements. They should be read together with our audited consolidated financial statements and related notes thereto for the year ended December 31, 2016 appearing2022 included in our Annual Report on Form 10-K filed with the SEC on March 16, 2017,February 24, 2023, or the 2016 Annual Report. The condensed consolidated balance sheet as of December 31, 20162022 was derived from our audited financial statements but does not include all disclosures required by GAAP for annual financial statements.


In the opinion of management, these condensed consolidated financial statements include all normal recurring adjustments necessary for a fair statement of the results of operations, financial position and cash flows.flows for the periods presented. However, the global economy, credit markets and financial markets have and may continue to experience significant volatility as a result of significant worldwide events, including public health crises, such as the COVID-19 pandemic, and geopolitical upheaval, such as Russia’s incursion into Ukraine and the war between Israel and Hamas, disruptions to global supply chains, rising interest rates, risk of recession and inflation (collectively, the Macroeconomic Conditions). These Macroeconomic Conditions have and may continue to create supply chain disruptions, inventory disruptions, and fluctuations in economic growth, including fluctuations in employment rates, inflation, energy prices and consumer sentiment. It remains difficult to assess or predict the ultimate duration and economic impact of the Macroeconomic Conditions. The results of operations for the three and nine months ended September 30, 20172023 are not necessarily indicative of the results that can be expected for our entire fiscal year ending December 31, 2017.2023, which is increasingly true in periods of extreme uncertainty, such as the uncertainty caused by the Macroeconomic Conditions. Prolonged uncertainties could cause further economic slowdown or cause other unpredictable events, each of which could adversely affect our business, results of operations or financial condition.


Use of Estimates


The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of our assets and liabilities as ofat the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. OurAs of the date of issuance of these financial statements, we are not aware of any specific event or circumstance that would require us to update our estimates, assumptions and judgments or revise the carrying value of our assets or liabilities. However, our estimates, judgments and assumptions are continually evaluated based on available information and experience.experience and may change as new events occur and additional information is obtained. Because of the use of estimates is inherent in the financial reporting process and in light of the continuing uncertainty arising from the Macroeconomic Conditions, actual results could differ from those estimates.estimates and any such differences may be material. Estimates are used when accounting for revenue recognition, allowances for doubtful accounts,credit losses, allowance for hardware returns, estimates of obsolete inventory, long-term incentive compensation, the lease term and incremental borrowing rates for leases, stock-based compensation, income taxes, legal reserves contingent consideration and goodwill, intangible assets and intangibleother long-lived assets.


Significant Accounting Policies


We updated the following significant accounting policies as a result of acquiring the Connect line of business from Icontrol Networks, Inc., or Icontrol, during the first quarter of 2017: (i) internal-use software, (ii) external software, (iii) revenue recognition and deferred revenue and (iv) cost of revenue. We generate SaaS and license revenue from monthly fees charged to service providers on a per subscriber basis for access to our newly-acquired Connect software platform. The Connect software for interactive security, automation and related solutions is typically deployed and operated by the service provider in its own network operations center. Except for asOther than those disclosed herein, there have been no other material changes to our significant accounting policies during the quarterthree and nine months ended September 30, 20172023 from those disclosed in our 2016 Annual Report on Form 10-K for the year ended December 31, 2016, filed on March 16, 2017 with the SEC.Report.

Internal-Use Software

We capitalize the costs directly related to the design of internal-use software for development of our Alarm.com and other SaaS platforms during the application development stage of the projects. The costs are primarily comprised of salaries, benefits

8


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

Comprehensive Income

Comprehensive income consists of net income and stock-based compensationother comprehensive income. Other comprehensive (loss) / incomerefers to gains and losses that are recorded as an element of stockholders' equity and excluded from net income. Our other comprehensive (loss) / income consists of foreign currency translation adjustments.

Foreign Currency

For foreign operations where substantially all monetary transactions are in the local currency, we use the local currency as our functional currency. For these foreign operations, assets and liabilities are translated at period-end exchange rates and revenue and expense items are translated at weighted-average exchange rates prevailing during the periods being reported. The effects of translating financial statements of foreign operations into our reporting currency are recognized as a cumulative translation adjustment within accumulated other comprehensive income, a separate component of stockholders’ equity. Gains or losses from foreign currency remeasurements that arise from exchange rate fluctuations on transactions denominated in a currency other than the functional currency are included in our results of operations.

Redeemable Noncontrolling Interests

Noncontrolling interests with redemption features that are not solely within our control are considered redeemable noncontrolling interests. Our redeemable noncontrolling interests relate to our 86% equity ownership interest in PC Open Incorporated, a Washington corporation, doing business as OpenEye and our 85% equity ownership interest in Noonlight, Inc., or Noonlight, a Delaware corporation. The OpenEye and Noonlight stockholder agreements contain a put option that gives the minority stockholders the right to sell their shares to us based on the fair value of the project engineersshares and product development teams. Our internally developed software is reported at cost less accumulated depreciation. Depreciation begins oncealso contain a call option that gives us the project is ready for its intended use, which is usually whenright to purchase the code goes into production in weekly software buildsremaining shares from the minority stockholders based on our platform. We depreciate the asset on a straight-line basis over a periodfair value of three years, which is the estimated useful life. We utilize continuous agile development methodsshares. The next put and call options related to update our software for our SaaS multi-tenant platform on a weekly basis, which primarily consists of bug-fixes and user interface changes. We evaluate whether a project shouldOpenEye can each be capitalized and do so if it adds significant functionality to our platform. Maintenance activities or minor upgrades are expensedexercised beginning in the period performed.

External Software

Costs incurredfirst quarter of 2024. The put and call options related to Noonlight can each be exercised beginning in researchingthe first quarter of 2026. These redeemable noncontrolling interests are considered temporary equity and developing a computer software product that will be marketedwe report them between liabilities and sold are charged to expense when incurred until technological feasibility is established. Technological feasibility is established upon completion of a detailed program design or,stockholders’ equity in its absence, completion of a working model (a beta version). After technological feasibility is established, the salaries, benefits and stock-based compensation expensecondensed consolidated balance sheets. The amount of the project engineersnet income or loss attributable to the redeemable noncontrolling interests is recorded in the condensed consolidated statements of operations and product development teams performing coding and testing are capitalized. Cost capitalization ceases when the product is available for general release. The Connect software is typically developed in an agile environment with frequent revisions to product release features and functions. Agile development results in a short duration between completionaccretion of the detailed program designredemption values is recorded as an adjustment to additional paid-in capital. We account for purchases of redeemable noncontrolling interest as a component of stockholders' equity when control is maintained. We recognize the difference between the consideration paid for the acquired redeemable noncontrolling interest and beta release. Accordingly,the fair value of the acquired redeemable noncontrolling interest as of September 30, 2017,an adjustment to additional paid-in capital.

Note 3. Revenue from Contracts with Customers

Contract Assets

The changes in our contract assets are as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Beginning of period balance$13,581 $7,415 $13,975 $4,520 
Commission costs and upfront payments to a customer capitalized in period1,808 5,253 5,028 9,980 
Reimbursement of previously capitalized upfront payments to customers(6,774)— (6,774)— 
Amortization of contract assets(1,117)(1,369)(4,731)(3,201)
End of period balance$7,498 $11,299 $7,498 $11,299 

On July 27, 2023, we do not have any capitalized external software duereceived $6.9 million in cash related to the shorter development cycle associated with agile development.

Revenue Recognition and Deferred Revenue

We derive our revenue from three primary sources:reimbursement of previously capitalized upfront payments to a customer. On the saledate of cloud-based SaaS services on our integrated Alarm.com platform,payment, the sale$6.8 million unamortized portion of licenses and services on the newly-acquired Connect software platformcontract asset balance was reduced to zero and the saleremaining amount of hardware products. We sell our platform$0.1 million recorded as an increase to SaaS and hardware solutions to service provider partners that resell our solutions and hardware to home and business owners, who are the service provider partners’ customers, and whom we refer to as our subscribers. We also sell our hardware to distributors who resell the hardware to service provider partners. We enter into contracts with our service provider partners that establish pricing for access to our platform solutions and for the sale of hardware. These contracts typically have an initial term of one year, with subsequent renewal terms of one year. Our service provider partners typically enter into contracts with our subscribers, which our service provider partners have indicated range from three to five years in length.

Our hardware includes cellular radio modules that enable access to our cloud-based platform, as well as video cameras, image sensors and other peripherals. Our service provider partners may purchase our hardware in anticipation of installing the hardware in a home or business when they create a new subscriber account, or for use in an existing subscriber’s property. The purchase of hardware occurs in a transaction that is separate and typically in advance of the purchase of our platform services. Service provider partners transact with us to purchase our platform solutions and resell our solutions to a new subscriber, or to upgrade or downgrade the solutions of an existing subscriber, at which time the subscriber’s access to our platform solutions is enabled and the delivery of the services commences. The purchase of platform solutions and the purchase of hardware are separate transactions because at the time of sale of the hardware, the service provider partner is not obligated to and may not purchase a platform solution for the hardware sold, and the level and duration of platform solutions, if any, to be provided through the hardware sold cannot be determined.

We recognize revenue with respect to our solutions when all of the following conditions are met:

Persuasive evidence of an arrangement exists;

Delivery to the customer, which may be either a service provider partner, distributor or a subscriber, has occurred or service has been rendered;

Fees are fixed or determinable; and

Collection of the fees is reasonably assured.

We consider a signed contract with a service provider partner to be persuasive evidence that an agreement exists, and the fees to be fixed or determinable if the fees are contractually agreed to with our service provider partners. Collectibility is evaluated based on a number of factors, including a credit review of new service provider partners, and the payment history of existing service provider partners. If collectibility is not reasonably assured, revenue is deferred until collection becomes reasonably assured, which is generally upon the receipt of payment.

license revenue.

9


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022


SaaS and License RevenueContract Liabilities


We generate the majority of our SaaS and license revenue primarily from monthly fees charged to our service provider partners sold on a per subscriber basis for access to our cloud-based intelligently connected property platform and related solutions. Our fees per subscriber vary based upon the service plan and features utilized.

Under termsThe changes in our contractual arrangements with our service provider partners, wecontract liabilities are entitled to payment and recognize revenue based on a monthly fee that is billed in advance of the month of service. We have demonstrated that we can sell our SaaS offering on a stand-alone basis, as it can be sold separately from hardware and activation services. As there is neither a minimum required initial service term nor a stated renewal term in our contractual arrangements, we recognize revenue over the period of service, which is monthly. Our service provider partners typically incur and pay the same monthly fee per subscriber account for the entire period a subscriber account is active.

We also generate SaaS and license revenue from monthly fees charged to service providers sold on a per subscriber basis for access to our newly-acquired Connect software platform. The Connect software for interactive security, automation and related solutions is typically deployed and operated by the service provider in its own network operations center. Our agreements for the Connect platform solution typically include software and services, such as post-contract customer support, or PCS. Software sales that include multiple elements are typically allocated to the various elements based on vendor-specific objective evidence of fair value, or VSOE. There have been no separate sales of PCS, as PCS is always bundled with the software license for the Connect platform solution. Therefore, the VSOE of fair value for PCS cannot be established. The entire Connect arrangement fee is recognized ratably over the period during which the services are expected to be performed or the PCS period, whichever is longer, once the software is delivered and services have commenced, if all the other basic revenue recognition criteria have been met. Under terms in our contractual arrangements with our service provider partners, we are entitled to payment of a monthly fee for Connect that is billed per subscriber for the month of service. We recognize revenue over the period of service, which is monthly. Our service provider partners typically incur and pay the same monthly fee per subscriber account for the entire period a subscriber account is active.

We offer multiple service level packages for our platform solutions including a range of solutions and a range of a la carte add-ons for additional features. The fee paid by our service provider partners each month for the delivery of our solutions is based on the combination of packages and add-ons enabled for each subscriber. We utilize tiered pricing plans where our service provider partners may receive prospective pricing discounts driven by volume.

We also generate SaaS and license revenue from the fees paid to us when we license our intellectual property to service provider partners on a per customer basis for use of our patents. In addition, in certain markets our EnergyHub subsidiary sells its demand response software with an annual service fee, with pricing based on the number of subscribers or amount of aggregate electricity demand made available for a utility’s or market’s control.

Hardware and Other Revenue

We generate hardware and other revenue from the sale of cellular radio modules that provide access to our cloud-based platform, from the sale of video cameras and from the sale of other devices, including image sensors and peripherals. We recognize hardware and other revenue when the hardware is received by our service provider partner or distributor, net of a reserve for estimated returns. Amounts due from the sale of hardware are payable in accordance with the terms of our agreements with our service provider partners or distributors, and are not contingent on resale to end-users, or to service provider partners in the case of sales of hardware to distributors. Our terms for hardware sales sold directly to either service provider partners or distributors typically allow for the return of hardware up to one year past the date of sale. Our distributors sell directly to our service provider partners under terms between the two parties. We record a reserve against revenue for hardware returns based on historical returns, which was 2.2% and 2.3% of hardware and other revenue for the three and nine months ended September 30, 2017, respectively. We evaluate our hardware reserve on a quarterly basis or if there is an indication of significant changes in return experience. Historically, our returns of hardware have not significantly differed from our estimated reserve.

Hardware and other revenue also includes activation fees charged to service provider partners for activation of a new subscriber account on our platform, as well as fees paid by service provider partners for our marketing services. Our service provider partners use services on our platform, such as support tools and applications, to assist in the installation of our solutions in a subscriber’s property. This installation marks the beginning of the service period on our platform and on occasion, we earn activation revenue for fees charged for this service. The activation fee is non-refundable, separately negotiated and specified in our contractual arrangements with our service provider partners and is charged to the service provider partner for each subscriber activated on our platform. Activation fees are not offered on a stand-alone basis separate from our SaaS offering and are billed and received at the beginning of the arrangement. We record activation fees initially as deferred revenue and we recognize these fees ratably over the expected term of the subscribers’ account which we estimate is ten years based on our annual attrition rate. The portion of these activation fees included in current and long-term deferred revenue as of our balance sheet date represents the amounts that will be recognized ratably as revenue over the following twelve months, or longer as

ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016

appropriate, until the ten-year expected term is complete. The balance of deferred revenue for activation fees was $10.7 million and $11.2 million as of September 30, 2017 and December 31, 2016, respectively, which combines current and long-term balances.

Cost of Revenue

Our cost of SaaS and license revenue primarily includes the amounts paid to wireless network providers and, to a lesser extent, the costs of running our network operation centers. We record the salaries and benefits of the department dedicated to providing service exclusively to a specific service provider for the Connect platform to cost of SaaS and license revenue.

Our cost of hardware and other revenue primarily includes cost of raw materials and amounts paid to our third-party manufacturer for production and fulfillment of our cellular radio modules and image sensors, and procurement costs for our video cameras, which we purchase from an original equipment manufacturer, and other devices. Our cost of revenue excludes amortization and depreciation.

Recent Accounting Pronouncements

Adopted

On March 30, 2016, the Financial Accounting Standards Board, or FASB, issued ASU 2016-09, “Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting,” which simplifies several aspects of the accounting for employee share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows. The update is effective for fiscal years beginning after December 15, 2016, including interim periods within those fiscal years, and we adopted ASU 2016-09 during the first quarter of 2017.

The adoption of this standard had the following impact on our financial statements:

Tax windfall benefits or deficiencies from stock-based awards are now recorded in provision for income taxes in the period incurred, whereas previous guidance required the tax windfall benefits to be recorded in additional paid-in-capital. This change has been applied prospectively.

Tax windfall benefits from stock-based awards after adoption will be reported in cash flows from operating activities in the statement of cash flows. For comparability, we elected to retrospectively apply this guidance which resulted in a reclassification of $2.7 million from tax windfall benefit from stock options (a financing activity) to deferred income taxes (an operating activity) for the nine months ended September 30, 2016.

We elected to record forfeitures as they occur in our calculation of stock-based compensation expense. In prior periods, we estimated forfeitures for the calculation of stock-based compensation expense. We adopted this change using the modified retrospective method, which resulted in an increase of less than $0.1 million to accumulated deficit, additional paid-in capital and deferred tax assets as of January 1, 2017.

Cash flows from tax windfall benefits from stock-based awards will no longer factor into the calculation of the number of shares for diluted earnings per share. This change was applied prospectively and did not have a material impact on diluted earnings per share for the three and nine months ended September 30, 2017.

On July 22, 2015, the FASB issued ASU 2015-11, “Simplifying the Measurement of Inventory,which requires entities to measure most inventory "at the lower of cost and net realizable value," thereby simplifying the current guidance under which an entity must measure inventory at the lower of cost or market (market in this context is defined as one of three different measures). The guidance does not apply to inventories that are measured by using either the last-in, first-out method or the retail inventory method. Under current guidance, an entity subsequently measures inventory at the lower of cost or market, with market defined as replacement cost provided that it is not above the ceiling (net realizable value) or below the floor (net realizable value less an approximately normal profit margin) which is unnecessarily complex. The amendment does not change other guidance on measuring inventory. The amendment is effective for annual periods, including periods within those annual periods beginning after December 15, 2016 with early adoption permitted. We adopted this pronouncement prospectively in the first quarter of 2017, and the adoption of this pronouncement did not have a material effect on our financial statements.

On January 26, 2017, the FASB issued ASU 2017-04, "Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment," which removes step two of the goodwill impairment test, which requires a hypothetical purchase price allocation. A goodwill impairment amount will now be the amount by which a reporting unit's carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. The amendment is effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019 with early adoption permitted for goodwill impairment tests performed after

ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016

January 1, 2017. We adopted this guidance prospectively in the first quarter of 2017. Our goodwill impairment test is performed annually as of October 1st, therefore the adoption had no impact to our financial statements.

Not Yet Adopted

Revenue from Contracts with Customers (Topic 606)follows (in thousands):

Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Beginning of period balance$21,460 $17,241 $18,332 $14,837 
Revenue deferred in period6,250 4,373 17,909 13,750 
Revenue recognized from amounts included in contract liabilities(4,871)(3,179)(13,402)(10,152)
End of period balance$22,839 $18,435 $22,839 $18,435 
In May 2014, the FASB and International Accounting Standards Board jointly issued ASU 2014-09, "Revenue from Contracts with Customers (Topic 606)," a new revenue recognition standard that provides a framework for addressing revenue issues, improves the comparability of revenue recognition practices across industries, provides useful information to users of financial statements through improved disclosure requirements and simplifies the presentation of financial statements. From March to December 2016, amendments to Topic 606 were issued to clarify numerous accounting topics, including, but not limited to: (i) the implementation guidance on principal versus agent considerations, (ii) the identification of performance obligations, (iii) the licensing implementation guidance, (iv) the objective of the collectability criterion, (v) the application of the variable consideration guidance and modified retrospective transition method, (vi) the way in which impairment testing is performed and (vii) the disclosure requirements for revenue recognized from performance obligations. This guidance permits the use of either a full retrospective method or a modified retrospective method. This guidance will be effective for annual reporting periods beginning after December 15, 2017.


We have developed a project plan for the adoption of Topic 606 focused first on our standard service provider partner agreements. Based on our assessment to date, we do not believe Topic 606 will have a material impact on our revenue recognition policies associated with our standard service provider partner agreements. In addition, we continue to evaluate our 17 largest non-standard service provider partner agreements, including distributors of our hardware and licensees of our intellectual property. These service provider partners accounted for 61% of our revenue for the nine months ended September 30, 2017. While we have not finalized our review of these 17 non-standard service provider partners, based on our assessment to date, we have not identified any changes to date that we believe would result in a material impact on our revenue recognition policies associated with our largest non-standard service provider partners. Additionally, in the third quarter of 2017, we began assessing the impact of the adoption of Topic 606 on our subsidiaries’ service provider partner agreements.

We expect that the adoption of the new standard will change our current treatment of commissions paid to employees, which we currently expense as incurred. Under the new standard, we expect to capitalize a portion of our commission costs as an incremental cost of obtaining a contract. We currently plan to amortize our commission costs over a period of three years, which is consistent with the period over which the products and services related to the commission are transferred to the customer. The three-year period was determined based on our review of historical enhancements and upgrades to our products and services. We are currently evaluating the overall impact of adopting Topic 606 on our commission costs.

We currently plan to adopt Topic 606 on January 1, 2018, using the modified retrospective transition method. The modified retrospective transition method would be applied only to the most current period presented along with a cumulative-effect adjustment at the date of adoption. The next stages of our adoption plan will focus on (i) finalizing our review of the largest revenue service provider partners, (ii) finalizing our review of our subsidiaries’ service provider partners, (iii) assessing the quantitative impact of adopting Topic 606 and (iv) assessing the quantitative impact of capitalizing a portion of our commission costs. We plan to continue to put processes in place and to design internal controls over these processes to collect the data required for the additional disclosures required under Topic 606.

Other Accounting Standards:

On May 10, 2017, the FASB issued ASU 2017-09, "Compensation - Stock Compensation (Topic 718) - Scope of Modification Accounting," which amends the scope of modification accounting for share-based payment arrangements. The update provides guidance on the types of changes to the terms or conditions of share-based payment awards to which an entity would be required to apply modification accounting under ASC 718. Specifically, an entity would not apply modification accounting if the fair value, vesting conditions and classification of the awards are the same immediately before and after the modification. The amendment is effective for fiscal years beginning after December 15, 2017, and interim periods within those fiscal years, with early adoption permitted. We are required to adopt ASU 2017-09 no later than the first quarter of 2018 and we do not anticipate the adoption will have a material impact on our financial statements.

On January 5, 2017, the FASB issued ASU 2017-01, "Business Combinations (Topic 805) - Clarifying the Definition of a Business," which provides guidance to assist entities in evaluating when a set of transferred assets and activities is a business. To be considered a business, an acquisition would have to include an input and a substantive process that together significantly contribute to the ability to create outputs. The amendment is effective for fiscal years beginning after December 15, 2017, and interim periods within those fiscal years, with early adoption permitted. We are required to adopt ASU 2017-01 no later than the first quarter of 2018.


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016

On February 25, 2016, the FASB issued ASU 2016-02, “Leases (Topic 842), which requires lessees to recognize operating and financing lease liabilities and corresponding right-of-use assets on the balance sheet. The update also requires improved disclosures to help users of financial statements better understand the amount, timing and uncertainty of cash flows arising from leases. The update is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years, with early adoption permitted. We are required to adopt ASU 2016-02 no later than the first quarter of 2019, and we are currently assessing the impact of this pronouncement on our financial statements. We have begun to evaluate our existing leases which all have been classified as operating leases under Topic 840. We anticipate using some of the available practical expedients upon adoption. We have not yet determined the amount of operating and financing lease liabilities and corresponding right-of-use assets we will record on our balance sheet, however, we anticipate that our assets and liabilities will increase materially when our leases are recorded under the new standard.

Note 3.4. Accounts Receivable, Net


The components of accounts receivable, net are as follows (in thousands):
September 30,
2023
December 31,
2022
Accounts receivable$116,298 $128,669 
Allowance for credit losses(3,856)(2,835)
Allowance for product returns(2,175)(1,551)
Accounts receivable, net$110,267 $124,283 
 September 30,
2017
 December 31, 2016
Accounts receivable$45,041
 $33,406
Allowance for doubtful accounts(1,448) (1,282)
Allowance for product returns(2,392) (2,314)
Accounts receivable, net$41,201
 $29,810

For each of the three and nine months ended September 30, 2017, we recorded a reduction to the provision for doubtful accounts of $0.4 million. For the three and nine months ended September 30, 2016, we recorded a provision for doubtful accounts of $0.2 million and $0.4 million, respectively.


For the three and nine months ended September 30, 2017,2023, we recorded a provision for credit losses of $0.8 million and $1.4 million, respectively, as compared to $1.1 million and $1.6 million for the same periods in the prior year.

For the three and nine months ended September 30, 2023, we recorded a reserve for product returns of $0.5 million and $3.0 million in our hardware and other revenue, of $0.6 million and $1.7 million, respectively, as compared to $0.5$2.0 million and $1.5$3.7 million for the same periods in the prior year. Historically, we have not experienced write-offs for uncollectible accounts or sales returns that have differed significantly from our estimates.


Allowance for Credit Losses - Accounts Receivable
Note 4. Inventory


The componentsallowance for credit losses is a valuation account that is deducted from the accounts receivable and notes receivable amortized cost basis (see Note 8) to present the net amount expected to be collected. We estimate the allowance balance by applying the loss-rate method using relevant available information from internal and external sources, including historical write-off activity, current conditions and reasonable and supportable forecasts. Historical credit loss experience provides the basis for the estimation of inventoryexpected credit losses. Adjustments to historical loss information are made for changes in economic conditions, such as follows (in thousands):changes in unemployment rates. We use projected economic conditions over a period no more than twelve months based on data from external sources. For periods beyond the twelve-month reasonable and supportable forecast period, we revert to historical loss information immediately.

 September 30,
2017
 December 31,
2016
Raw materials$6,673
 $4,313
Finished goods6,944
 6,230
Total inventory$13,617
 $10,543
The allowance for credit losses is measured on a pooled basis when similar risk characteristics exist. When assessing whether to measure certain financial assets on a pooled basis, we considered various risk characteristics, including the financial asset type, size and the historical or expected credit loss pattern. We identified the following two portfolio segments for our accounts receivable: (i) outstanding accounts receivable balances within Alarm.com and certain subsidiaries and (ii) outstanding accounts receivable balances within all other subsidiaries. There were no changes to our portfolio segments for our accounts receivable during the three and nine months ended September 30, 2023, and no changes to our policies or practices that influenced our estimate of expected credit losses for accounts receivable. Additionally, there were no significant changes in the amount of accounts receivable write-offs during the three and nine months ended September 30, 2023, as compared to historical periods.


Note 5. Acquisitions

Connect and Piper Business Units from Icontrol Networks

On March 8, 2017, in accordance withExpected credit losses are estimated over the asset purchase agreement we entered into with Icontrol, on June 23, 2016, we acquired certaincontractual term of the financial assets and assumed certain liabilitieswe adjust the term for expected prepayments when appropriate. For the three and nine months ended September 30, 2023, we recorded credit loss expense for accounts receivable and notes receivable of $0.6 million and $1.1 million, respectively, in general and administrative expense in our condensed consolidated statements of operations. For the three and nine months ended September 30, 2022, we recorded credit loss expense of $1.0 million and $1.3 million, respectively, in general and administrative expense in our condensed consolidated statements of operations. The contractual term excludes expected extensions, renewals and modifications because extension and renewal options are unconditionally cancelable by us. Write-offs of the Connect line of business and all ofamortized cost basis are recorded to the outstanding equity interests of the two subsidiaries through which Icontrol conducted its Piper line of business, or the Acquisition. Connect provides an interactive security and home automation platform for service providers. Piper, designs, produces and sells an all-in-one video and home automation hub. We expect the addition of new technology infrastructure, talent, key relationships and hardware devices to help accelerate our development of intelligent, data-driven smart home and business services.

The cash consideration was $148.5 million, after the estimated working capital adjustment, of which $14.5 million was deposited in escrow in accordance with the asset purchase agreement for indemnifications obligations of Icontrol stockholders and the final determination of closing working capital. We used $81.5 million of cash on hand and drew $67.0 million under our senior line of credit with Silicon Valley Bank, or SVB, and a syndicate of lenders to fund the Acquisition.

The Acquisition also included non-cash consideration. In accordance with the terms of the asset purchase agreement, we were obligated to assume the Icontrol Networks, Inc. 2013 Equity Incentive Plan and Icontrol Networks, Inc. 2003 Stock Plan, or collectively, the Icontrol Plans, and converted the 2,001,387 unvested employee stock options into 70,406 Alarm.com stock

10


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

allowance for credit losses. Any subsequent recoveries of previously written off balances are recorded as a reduction to credit loss expense.
options using
The changes in our allowance for credit losses for accounts receivable are as follows (in thousands):
Three Months Ended
September 30, 2023
Three Months Ended
September 30, 2022
Nine Months Ended
September 30, 2023
Nine Months Ended
September 30, 2022
 Alarm.com
and Certain
Subsidiaries
All Other
Subsidiaries
 Alarm.com
and Certain
Subsidiaries
All Other
Subsidiaries
 Alarm.com
and Certain
Subsidiaries
All Other
Subsidiaries
Alarm.com
and Certain
Subsidiaries
All Other
Subsidiaries
Beginning of period balance$(2,968)$(191)$(2,450)$(58)$(2,755)$(80)$(2,035)$(133)
(Provision for) / recovery of expected credit losses(820)15 (1,057)(2)(1,307)(115)(1,676)70 
Write-offs89 19 30 363 38 234 
End of period balance$(3,699)$(157)$(3,477)$(59)$(3,699)$(157)$(3,477)$(59)

Note 5. Inventory

The components of inventory are as follows (in thousands):
September 30,
2023
December 31,
2022
Raw materials$33,675 $38,098 
Work-in-process404 — 
Finished goods80,169 77,486 
Total inventory$114,248 $115,584 

Inventory values include a conversion ratio statedwrite-down of $1.2 million during the nine months ended September 30, 2023, which is reflected in cost of hardware and other revenue within our condensed consolidated statements of operations. The inventory write-down is the agreementresult of a lower of cost or net realizable value adjustment for finished goods.


11


ALARM.COM HOLDINGS, INC.
Notes to convert the original exercise priceCondensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and number2022
Note 6. Acquisitions

Asset Acquisition

On April 21, 2023, Alarm.com Incorporated, one of options. The fair valueour wholly-owned subsidiaries, acquired certain assets of Vintra, Inc., or Vintra. Substantially all of the unvested stock options onacquired assets consisted of developed technology. We believe the dateacquisition of the Acquisition was $1.7 million calculated using a Black-Scholes model with a volatilitydeveloped technology will expand Alarm.com's learning program and risk-free interest rate overaccelerate deployment of advanced video analytics solutions for the expected termAlarm.com and OpenEye platforms.

In consideration for the purchase of the options and the closing price of the Alarm.com common stockacquired assets, we paid $5.5 million in cash on the date of acquisition. We applied our graded vesting accounting policyApril 21, 2023, after deducting $0.3 million related to the fair valuesettlement of these assumed optionsan outstanding loan issued to Vintra during March 2023 and determined $1.4$1.0 million related to an agreed holdback provision. The holdback is expected to be paid by the third quarter of the fair value was attributable2024, subject to pre-combination services and was includedoffset for any indemnification obligations. Additionally, we incurred $0.4 million in direct transaction costs related to legal fees during 2023 that were capitalized as a component of totalthe consideration transferred. The $7.1 million purchase consideration.price consideration allocated to developed technology was recorded as an intangible asset at the time of the asset acquisition and is being amortized on a straight-line basis over an estimated useful life of five years. The remaining $0.3$0.1 million purchase price consideration was allocated to property and equipment.

Acquisition of a Business - EBS

On January 18, 2023, one of our wholly-owned subsidiaries acquired 100% of the fair valueissued and outstanding shares of capital stock of EBS Spółka z ograniczoną odpowiedzialnością, or EBS, an international producer of universal smart communicator devices, headquartered in Warsaw, Poland. We believe this acquisition will assist in the continued expansion of our international operations as well as benefit our supply chain operations.

In consideration for the purchase of EBS, we paid $9.8 million in cash on January 18, 2023, after deducting $2.2 million related to agreed holdback provisions. An earn-out up to an additional $2.5 million is payable if certain performance targets are met, which was determined to be attributable to post-combination services and will be recognized overinitially recorded at the remaining service periods of the stock options.

The following table summarizes the assumptions used for estimating theacquisition date fair value of $2.0 million. The acquisition was accounted for as a business combination within our Alarm.com segment. The purchase price allocation was finalized during the third quarter of 2023. The overall impacts to our condensed consolidated financial statements were not considered material for the three and nine months ended September 30, 2023.

Acquisition of a Business - Noonlight

On September 23, 2022, Alarm.com Incorporated acquired 85% of the issued and outstanding shares of capital stock options assumed fromof Noonlight. Noonlight provides a connected safety and event management software and services platform that enables new applications and provides enhanced emergency response capabilities. We believe the Connect business unitacquisition of Icontrol:Noonlight will enhance our comprehensive suite of interactive cloud-based services and allow us to expand markets for emergency response services as well as accelerate innovation in those services.

In consideration for the purchase of 85% of the issued and outstanding shares of capital stock of Noonlight, we paid $31.9 million in cash on September 23, 2022, after deducting $1.5 million related to an outstanding loan issued to Noonlight during May 2022 and $4.9 million related to agreed holdback provisions. The working capital adjustment was finalized during the first quarter of 2023 and $0.4 million was paid during the second quarter of 2023. The remaining amount of the holdback of $4.6 million is expected to be paid to the stockholders of Noonlight by the end of the first quarter of 2024, subject to offset for any indemnification obligations.

12

Nine Months Ended September 30, 2017
Volatility42.7 - 44.4%
Expected term2.5 - 5.0 years
Risk-free interest rate1.4 - 2.0%
Dividend rate%


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
The table below sets forth the purchase consideration and the fair value allocation of the tangible and intangible net assets acquired (in thousands):
September 23, 2022
Calculation of Purchase Consideration:
Cash paid, net of working capital adjustment$31,805 
Outstanding principal and interest of loan provided to Noonlight1,537 
Holdback consideration4,910 
Total consideration$38,252 
Tangible and Intangible Net Assets:
Cash$188 
Accounts receivable291 
Other current and non-current assets200 
Property and equipment45 
Deferred tax assets424 
Developed technology9,335 
Trade names150 
Accounts payable(321)
Accrued expenses and other current liabilities(318)
Deferred revenue(67)
Redeemable noncontrolling interest(6,770)
Goodwill35,095 
Total tangible and intangible net assets$38,252 
 March 8, 2017
Calculation of Purchase Consideration: 
Cash paid, net of working capital adjustment$148,500
Assumed stock options1,375
Total consideration$149,875
Estimated Tangible and Intangible Net Assets: 
Cash$211
Accounts receivable11,421
Current assets883
Long-term assets4,446
Customer relationships93,260
Developed technology4,770
Trade name170
Current liabilities(1,608)
Long-term liabilities(288)
Goodwill36,610
Total estimated tangible and intangible net assets$149,875


Goodwill of $36.6$35.1 million reflects the value of acquired workforce and synergies we expect to achieve from integrating support for Connect's security service providers and forNoonlight's suite of emergency response cloud-managed application program interfaces into our existing comprehensive suite of interactive cloud-based services. None of the Connect platform. The goodwill willrecognized is expected to be deductible for income tax purposes.purposes in future periods. We allocatedallocate goodwill to reporting units based on expected benefit from our synergies and have allocated the goodwill to the Alarm.com segment.

The purchase price allocation for the Acquisition was finalized during the third quarter of 2017. The final fair value of the assets and liabilities related to the Acquisition reflects an increase of $0.1 million in tangible assets, net and a decrease of $0.1 million in goodwill based on working capital adjustments identified by the Company.



ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016


Fair Value of Net Assets Acquired and Intangibles


In accordance with ASC 805, the business unitsThe acquired activities and assets in the Acquisitionpurchase of Noonlight constituted a business and with the exception of contract liabilities accounted for under Topic 606, in accordance with Accounting Standards Codification, or ASC 805, "Business Combinations," the assets and liabilities were recorded at their respective fair values as of March 8, 2017.September 23, 2022. We developed our estimate of the fair value of intangible net assets using a multi-period excess earnings method for customer relationships, the relief from royalty method for the developed technology and the relief from royalty method for the trade name.

Customer Relationships

We recorded the customer relationships intangible separately from goodwill based on determination of the length, strength and contractual nature of the relationship that Connect shared with its customers. We valued two groups of customer relationships using the multi-period excess earnings method, an income approach. We used several assumptions in the income approach, including attrition and renewal rate, margin and discount rate. We are amortizing the first customer relationship, valued at $92.5 million, on an attribution basis derived from the discounted cash flows of the model over an estimated useful life of twelve years and the second group of customer relationships, valued at $0.8 million, on the same basis, over an estimated useful life of four years.


Developed Technology


Developed technology primarily consists of intellectual property of proprietary software that is marketed for sale. The Connect platform is software for interactive security, automation and related solutions that was typically deployed and operated by the service provider in its own network operations center. We valued the developed technology by applyingusing the relief from royaltymulti-period excess earnings method, an income approach. WeThe significant assumptions used several assumptions in the reliefincome approach include estimates about future expected cash flows from royalty method, which included royalty ratethe developed technology, the obsolescence factor and the discount rate. We are amortizing the ConnectNoonlight developed technology, valued at $4.4$9.3 million, on an attribution method based on the discounted cash flows of the model over an estimated useful life of threeseven years. Other developed technologies, valued at $0.3 million, were also acquired.


Trade NameNames


We determined that there was no fair value for the Connect trade name as the largest customer for Connect had re-branded the interactive security and automation platform and marketed it under the customer's own name. We valued the other trade names acquired using a relief from royalty method. WeThe significant assumptions used several assumptions in the income approach includinginclude future expected cash flows from the trade name, the royalty rate and the discount rates.rate. We are amortizing the other trade names, valued at $0.2 million, on an attribution basis derived from the discounted cash flows of the model over an estimated useful life of threefive years.

Deferred Tax Asset

The equity interests in the subsidiaries we acquired provided for a carryover tax basis in goodwill and intangible assets that arose from a previous acquisition. We have recorded a deferred tax asset of $4.1 million that represents the excess of the carryover tax basis in those previously acquired goodwill and intangible assets over the fair value of goodwill and intangible assets we recorded on the date of the Acquisition.

ObjectVideo

On January 1, 2017, in accordance with an asset purchase agreement, we acquired certain assets of ObjectVideo, Inc., or ObjectVideo, that constituted a business now called ObjectVideo Labs, LLC, or ObjectVideo Labs, including products, technology portfolio and engineering team. ObjectVideo is a pioneer in the fields of video analytics and computer vision with technology that extracts meaning and intelligence from video streams in real-time to enable object tracking, pattern recognition and activity identification. We anticipate that the ObjectVideo Labs engineering team's capabilities and expertise will accelerate our research and development of video services and video analytic applications. In addition, ObjectVideo Labs will continue to perform advanced research and engineering services for the federal government. The consideration included $6.0 million of cash paid at closing.



13


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

Redeemable Noncontrolling Interest

We have a redeemable noncontrolling interest related to our 85% equity ownership interest in Noonlight. The table below sets forthNoonlight stockholder agreement contains a put option that gives the purchase consideration andminority Noonlight stockholders the fair value allocation ofright to sell their remaining 15% equity ownership interest to us based on the tangible and intangible net assets acquired (in thousands):
 January 1, 2017
Calculation of Purchase Consideration: 
Cash paid, net of working capital adjustment$6,000
  
Estimated Tangible and Intangible Net Assets: 
Developed technology$3,800
Current liabilities(58)
Goodwill2,258
Total estimated tangible and intangible net assets$6,000

Goodwill of $2.3 million reflects the value of acquired workforce and expected synergies from pairing ObjectVideo Labs' video analytics capabilities with our offerings. The goodwill will be deductible for tax purposes.

The purchase price allocation for the ObjectVideo Labs acquisition was finalized during the third quarter of 2017. The final fair value of the assetsshares and liabilities relatedalso contains a call option that gives us the right to purchase the ObjectVideo Labs acquisition reflects an increase of $0.4 million in developed technology and a decrease of $0.4 million in goodwill as well as a corresponding change to amortization ofremaining Noonlight shares from the developed technologyminority Noonlight stockholders based on our use of the replacement cost method to value the developed technology.

Fair Value of Net Assets Acquired and Intangibles

In accordance with ASC 805, the assets and liabilities of ObjectVideo Labs we acquired were recorded at their respective fair values as of January 1, 2017, the date of the acquisition. We developed our estimate of the fair value of intangible assets using the replacement cost method forshares. The put and call options can each be exercised beginning in the developed technology.

Developed Technology

Developed technologyfirst quarter of 2026. This redeemable noncontrolling interest was recorded separately from goodwill consists of intellectual property such as proprietary software used internally for revenue producing activities. ObjectVideo Labs proprietary software consists of source code and video analytics testing programs used internally to provide video analytics consulting services and research and development to customers and for the SaaS Alarm.com platform. We valued the developed technologyat fair value on September 23, 2022, by applying the replacement cost method. We used several assumptions in this costincome approach using unobservable inputs for projected cash flows, including projected financial results and a discount rate, which included analyzing costs that a company would expect to incur to recreate an asset of equivalent utility. We are amortizing the developed technology, valued at $3.8 million, on a straight-line basis over an estimated useful life of two years which coincides with the rapidly developing technology of video analytics.

Unaudited Pro Forma Information

The following unaudited pro forma dataconsidered Level 3 inputs. This redeemable noncontrolling interest is presented as if the Acquisitionconsidered temporary equity and ObjectVideo Labs were included in our historical consolidated statements of operations beginning January 1, 2016. These pro forma results do not necessarily represent what would have occurred if all the business combinations had taken place on January 1, 2016, nor do they represent the results that may occurwe report it between liabilities and stockholders’ equity in the future.

This pro forma financial information includes our historical financial statements and thosecondensed consolidated balance sheets. The redemption value of our business combinations with the following adjustments: (i) we adjusted the pro form amounts for income taxes, (ii) we appliedNoonlight noncontrolling interest expense as if the additional borrowing for the acquisitions werewas $6.8 million as of January 1, 2016, (iii) we adjusted for amortization expense assuming the fair value adjustments to intangible assets had been applied beginning January 1, 2016September 23, 2022 and (iv) we adjusted for transaction fees incurred and reclassified them to January 1, 2016.


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
$6.5 million as of September 30, 2017 and 2016
2023.

The pro forma adjustments were based on available information and upon assumptions that we believe are reasonable to reflect the impact of these acquisitions on our historical financial information on a supplemental pro forma basis, as follows (in thousands):
 Pro Forma Nine Months Ended September 30,
 2017 2016
 (unaudited)
Revenue$261,214
 $234,011
Net income / (loss)35,380
 (2,864)
Net income / (loss) per diluted share$0.72
 $(0.06)


Business Combinations in Operations - Noonlight


The operations of each of the Noonlight business combinationscombination discussed above were included in the condensed consolidated financial statements as of each of their respectivethe acquisition dates.date. The following table presentspro forma information as well as the revenue and earningsnet losses of the business combinationscombination were not material to the condensed consolidated financial statements in the year of acquisition as reported within the consolidated financial statements for the nine months ended September 30, 2017 (in thousands):acquisition.

 Nine Months Ended 
 September 30, 2017
Revenue$22,996
Net loss(3,021)

For the Acquisition, we included the results of Connect's operations since its acquisition date in the Alarm.com segment and the results of Piper's operations since its acquisition date in the Other segment. We included the results of ObjectVideo Labs operations since its acquisition date in the Alarm.com segment.

Note 6.7. Goodwill and Intangible Assets, Net


The changes in goodwill by reportable segment are outlined below (in thousands):
Alarm.comOtherTotal
Balance as of January 1, 2023$148,183 $— $148,183 
Goodwill acquired7,200 — 7,200 
Measurement period adjustments(1,509)— (1,509)
Foreign currency translation adjustment(27)— (27)
Balance as of September 30, 2023$153,847 $— $153,847 
 Alarm.com Other Total
Balance as of January 1, 2017$24,723
 $
 $24,723
Goodwill acquired38,868
 
 38,868
Balance as of September 30, 2017$63,591
 $
 $63,591


On January 1, 2017,18, 2023, we acquired ObjectVideo Labs100% of the issued and outstanding shares of capital stock of EBS and initially recorded $2.3$7.2 million of goodwill in the Alarm.com segment. On March 8, 2017, in connection withThe measurement period adjustments relate to the Acquisition, we recorded $36.6 million of goodwill in the Alarm.com segment. There were no impairments of goodwillNoonlight and EBS working capital and tax adjustments during the three and nine months ended September 30, 2017 and 2016.2023.


The following table reflects changes in the net carrying amount of the components of intangible assets (in thousands):
Customer
Relationships
Developed
Technology
Trade NameCapitalized Software Development CostsTotal
Balance as of January 1, 2023$47,522 $33,553 $1,383 $— $82,458 
Intangible assets acquired2,395 11,583 537 — 14,515 
Capitalized software development costs— — — 397 397 
Amortization(8,141)(6,168)(563)— (14,872)
Balance as of September 30, 2023$41,776 $38,968 $1,357 $397 $82,498 
 
Customer
Relationships
 
Developed
Technology
 
Trade
Name
 Total
Balance as of January 1, 2017$3,363
 $1,048
 $157
 $4,568
Intangible assets acquired93,260
 8,570
 170
 102,000
Amortization(5,674) (2,960) (71) (8,705)
Balance as of September 30, 2017$90,949
 $6,658
 $256
 $97,863


We recorded $3.7$5.6 million and $8.7$14.9 million of amortization related to our intangible assets for the three and nine months ended September 30, 2017,2023, respectively, as compared to $0.4$4.6 million and $1.4$13.7 million for the same periods in the prior year. There were no impairments of long-lived intangible assets during the three and nine months ended September 30, 20172023 and 2016.2022. During the nine months ended September 30, 2022, we wrote-off $0.7 million in fully amortized intangible assets in the Alarm.com segment that were acquired in 2014 related to customer relationships, developed technology, trade name and other intangible assets that no longer existed as of January 1, 2022.



14


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

The following tables reflect the weighted average remaining life and carrying value of finite-lived intangible assets (in thousands)thousands, except weighted-average remaining life):
 September 30, 2023
 Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Value
Weighted-
Average
Remaining Life
(in years)
Customer relationships$128,280 $(86,504)$41,776 6.4
Developed technology70,061 (31,093)38,968 5.0
Trade name4,474 (3,117)1,357 2.7
Capitalized software development costs397 — 397 3.0
Total intangible assets$203,212 $(120,714)$82,498 5.6
 December 31, 2022
 Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Value
Weighted-
Average
Remaining Life
(in years)
Customer relationships$125,885 $(78,363)$47,522 7.0
Developed technology58,478 (24,925)33,553 5.8
Trade name3,937 (2,554)1,383 2.4
Total intangible assets$188,300 $(105,842)$82,458 6.5
 September 30, 2017
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net Carrying
Value
 
Weighted-
Average
Remaining Life
Customer relationships$103,926
 $(12,977) $90,949
 11.0
Developed technology13,959
 (7,301) 6,658
 2.2
Trade name1,084
 (828) 256
 3.5
Other234
 (234) 
 0.0
Total intangible assets$119,203
 $(21,340) $97,863
  
 December 31, 2016
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Value
 
Weighted-
Average
Remaining Life
Customer relationships$10,666
 $(7,303) $3,363
 3.8
Developed technology5,390
 (4,342) 1,048
 4.1
Trade name914
 (757) 157
 4.3
Other234
 (234) 
 0.0
Total intangible assets$17,204
 $(12,636) $4,568
  

The following table reflects the future estimated amortization expense for intangible assets (in thousands):
Year Ending December 31, Amortization
Remainder of 2017 $3,577
2018 15,219
2019 13,644
2020 12,217
2021 and thereafter 53,206
Total future amortization expense $97,863

Note 7. Investments in8. Other EntitiesAssets


Investments in and LoansLoan to a PlatformDistribution Partner


We have invested in the form of loans and equity investment inIn December 2022, we amended a platform partner which produces connected devices to provide itsubordinated credit agreement with the capital required to bring its devices to market and integrate them ontoaffiliated entity of one of our connected home platform.

Based upondistribution partners. The amended subordinated credit agreement with the level of equity investment at risk, the platform partner is a Variable Interest Entity, or VIE. We have concluded that we are not the primary beneficiaryaffiliated entity of the platformdistribution partner VIE. We do not controlmatures on June 18, 2027 and interest on the product design, software development, manufacturing, marketing, or sales functionsoutstanding principal balance accrues at a rate of the platform partner12.0% per annum and therefore, we do not direct the activities of the platform partner that most significantly impact its economic performance. We account for this investment under the cost method.is payable in kind. As of September 30, 20172023 and December 31, 2016, the fair value of this cost method investment was not estimated as there were no events or changes in circumstances that may have had a significant adverse effect on the fair value2022, $4.4 million and $4.0 million of the investment. As of September 30, 2017 and December 31, 2016, our $1.0 million cost method investment innotes receivable balance related to the platform partnersubordinated credit agreement was recordedincluded in other assets in our condensed consolidated balance sheets.sheets, respectively.


Note 8. Other Assets

Patent Licenses

From time to time,For the three and nine months ended September 30, 2023, we enter into agreements to license patents. The carrying value, net of amortization, was $2.6recognized $0.9 million and $3.2$2.5 million of revenue from the distribution partner associated with this loan, respectively, as of September 30, 2017compared to $0.8 million and December 31, 2016 and was included$2.3 million for the same periods in other assets. We have $4.9 million ofthe prior year.


15


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

historical cost in patent licenses related to such agreements. We are amortizing the patent licenses over the estimated useful lives of the patents, which range from three to eleven years. Amortization expense on patent licenses was $0.2 million and $0.6 million for the three and nine months ended September 30, 2017, respectively, as compared to $0.1 million and $0.4 million for the same periods in the prior year and was included in cost of SaaS and license revenue in our condensed consolidated statements of operations.

Loan to a DistributionService Provider Partner


In September 2016,July 2020, we entered into dealer anda loan agreementsagreement with a distribution partner. The dealer agreement enables the distributionservice provider partner, to resell our SaaS services and hardware to their subscribers. Under the loan agreements,under which we agreed to loan the distributionservice provider partner up to $4.0$2.5 million, collateralized by allthe assets owned byof the distributionservice provider partner. The advance period for the loan was amended in August 2017 and now begins each year on September 1 and ends each year on December 31. Interest on the outstanding principal accrues at a rate per annum equal to the greater of 6.0% or the Eurodollar Base Rate, or LIBOR, plus 4.0%, as determined on the first date of each annual advance period.9.0% and monthly interest and principal payments began in April 2021. The repayment of principal and accrued interest is due in three installments beginning in July and ending in August following the advance period. The termmaturity date of the loan is August 31, 2019, however, the borrower has the option to extend the term of the loan for two successive terms of one year each.

During the third quarter of 2017, the distribution partner repaid the entire $4.2 million balance of principal and interest due for this loan receivable under the first advance period, in accordance with the provisions of the loan. In September 2017, our distribution partner drew $1.0 million under the second advance period, which is available from September 2017 to December 2017. Subsequent to September 30, 2017 and prior to the filing of this Quarterly Report on Form 10-Q, our distribution partner drew an additional $2.0 million under the second advance period.

The loan receivable balance, which is recorded in other current assets, was $1.0 million and $3.0 million as of asJuly 24, 2025. As of September 30, 20172023 and December 31, 2016, respectively. Interest accrues on2022, $1.1 million of principal was outstanding from the service provider partner under the loan receivable at 6.0% per annum as calculated atagreement.

For three and nine months ended September 30, 2023 and 2022, we recognized less than $0.1 million and $0.1 million, respectively, of revenue from the beginning of the applicable advance period.service provider partner associated with this loan.


Loan to a Technology Partner

In April 2017,June 2022, we entered into a subordinated credit agreement with an affiliated entity of the distribution partner and loaned the affiliated entity $3.0 million,convertible promissory note with a maturity date of November 21, 2022.technology partner, under which we agreed to loan the technology partner $1.5 million. Interest on the outstanding principal balance accrues at a rate of 8.5% per annum equal to 6.5%, starting one year from the effective date of the loan. Interest and requires monthly interest payments. The $3.0principal payments are due on the maturity date of the loan, which is June 27, 2029, unless the loan is converted prior to the maturity date, which may occur upon a qualified financing event, as defined in the convertible promissory note, upon a sale of the technology partner or upon our election on the maturity date of the loan. As of September 30, 2023 and December 31, 2022, $1.5 million loanof principal was outstanding from the technology partner under the convertible promissory note.

For the three and nine months ended September 30, 2023 and 2022, we did not record any revenue from the technology partner associated with this convertible promissory note.

Investment in a Hardware Supplier

In October 2018, we entered into a subordinate convertible promissory note with one of our hardware suppliers. In July 2019, we converted the outstanding notes receivable balance wasof $5.6 million into 9,520,832 shares of Series B preferred stock in the hardware supplier. We concluded that the $5.6 million equity investment, which is included in the Alarm.com segment, does not meet the criteria for consolidation and will be accounted for using the measurement alternative. Under the alternative, we measure investments without readily determinable fair values at cost, less impairment, adjusted for observable price changes from orderly transactions for identical or similar investments. As of September 30, 2023 and December 31, 2022, our investment in the hardware supplier was $5.6 million.

Investments in Technology Partners

In February 2021, we paid $5.0 million in cash to purchase 1,000,000 shares of Series B-2 Preferred Stock from a technology partner as part of a financing round that included other assetsinvestors. The $5.0 million equity investment, which is included in the Alarm.com segment, does not meet the criteria for consolidation and is accounted for using the measurement alternative. Under the measurement alternative, we measure investments without readily determinable fair values at cost, less impairment, adjusted for observable price changes from orderly transactions for identical or similar investments. As of September 30, 2023 and December 31, 2022, our investment in the technology partner was $5.7 million.

In December 2022, we paid $5.1 million in cash to another technology partner to purchase 4,231,717 shares of its Series A Preferred Stock. The $5.1 million equity investment, which is included in the Alarm.com segment, does not meet the criteria for consolidation and is accounted for using the measurement alternative. As of September 30, 2023 and December 31, 2022, our investment in the technology partner was $5.1 million.

Allowance for Credit Losses - Notes Receivable

We identified the following two portfolio segments for our notes receivable: (i) loan receivables and (ii) hardware financing receivables. There were no changes to our portfolio segments for our notes receivable during the three and nine months ended September 30, 2023, and no changes to our policies or practices involving the issuance of notes receivable, customer acquisitions or any other factors that influenced our estimate of expected credit losses for notes receivable. There were no hardware financing receivables outstanding as of September 30, 2017.2023 and December 31, 2022.


We do not accrue interest on notes receivable that are considered impaired or are 90 days or greater past due based on their contractual payment terms. Notes receivable that are 90 days or greater past due are placed on nonaccrual status. Notes receivable may be placed on nonaccrual status earlier if, in management’s opinion, a timely collection of the full principal and interest becomes uncertain. After a note receivable has been placed on nonaccrual status, interest will be recognized when cash is received. A note receivable may be returned to accrual status after all of the customer’s delinquent balances of principal and interest have been settled, and collection of all remaining contractual amounts due is reasonably assured. We have elected not to measure an allowance for credit losses for accrued interest receivables. We write-off any accrued interest on notes receivable
16


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
that are considered impaired or are 90 days or greater past due based on their contractual payment terms by reversing interest income. The accrued interest receivable as of September 30, 2023 and December 31, 2022 was less than $0.1 million, and is reflected in other current assets and other assets within our condensed consolidated balance sheets and excluded from the amortized cost basis of the notes receivable. We did not write-off any accrued interest receivable during the three and nine months ended September 30, 2023 and 2022.

There were no purchases or sales of financial assets during the three and nine months ended September 30, 2023 and 2022. There were no significant changes in the amount of note receivable write-offs during the three and nine months ended September 30, 2023, as compared to historical periods.

The changes in our allowance for credit losses for notes receivable are as follows (in thousands):
Three Months Ended
September 30, 2023
Three Months Ended
September 30, 2022
Nine Months Ended
September 30, 2023
Nine Months Ended
September 30, 2022
Loan
Receivables
Hardware
Financing
Receivables
Loan
Receivables
Hardware
Financing
Receivables
Loan
Receivables
Hardware
Financing
Receivables
Loan
Receivables
Hardware
Financing
Receivables
Beginning of period balance$(2)$— $(2)$— $(2)$— $(79)$(1)
Recovery of / (provision for) expected credit losses— — (1)— — — 76 
Write-offs— — — — — — — — 
End of period balance$(2)$— $(3)$— $(2)$— $(3)$— 

We manage our notes receivables using delinquency as a key credit quality indicator. The following tables reflect the current and delinquent notes receivable by class of financing receivables and by year of origination (in thousands):
September 30, 2023
Loan Receivables:20232022202120202019PriorTotal
Current$— $1,500 $— $1,053 $— $4,389 $6,942 
30-59 days past due— — — — — — — 
60-89 days past due— — — — — — — 
90-119 days past due— — — — — — — 
120+ days past due— — — — — — — 
Total$— $1,500 $— $1,053 $— $4,389 $6,942 

December 31, 2022
Loan Receivables:20222021202020192018PriorTotal
Current$1,500 $— $1,093 $$— $4,015 $6,609 
30-59 days past due— — — — — — — 
60-89 days past due— — — — — — — 
90-119 days past due— — — — — — — 
120+ days past due— — — — — — — 
Total$1,500 $— $1,093 $$— $4,015 $6,609 

There were no notes receivable placed on nonaccrual status as of September 30, 2023 and December 31, 2022. During the three and nine months ended September 30, 2023 and 2022, there was no interest income recognized related to notes receivable that were in nonaccrual status.

As of September 30, 2023 and December 31, 2022, there were no notes receivable placed in nonaccrual status for which there was not a related allowance for credit losses. As of September 30, 2023 and December 31, 2022, there were no notes receivable that were 90 days or greater past due for which we continued to accrue interest income.

17


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
Prepaid Expenses

As of September 30, 2023 and December 31, 2022, $17.4 million and $14.5 million of prepaid expenses were included in other current assets, respectively, primarily related to software licenses, insurance, and long lead-time parts related to our inventory.

Note 9. Fair Value Measurements


The following table presentstables present our assets and liabilities measured at fair value on a recurring basis (in thousands):
Fair Value Measurements on a Recurring Basis
Assets:Level 1Level 2Level 3Total
Money market accounts as of September 30, 2023$658,036 $— $— $658,036 
Money market accounts as of December 31, 2022510,326 — — 510,326 
Liabilities:
Contingent consideration liability from acquisition as of September 30, 2023$— $— $2,016 $2,016 
Contingent consideration liability from acquisition as of December 31, 2022— — — — 
 Fair Value Measurements on a Recurring Basis as of
September 30, 2017
Fair Value Measurements in:Level 1 Level 2 Level 3 Total
Assets:       
Money market account$62,454
 $
 $
 $62,454
Total$62,454
 $
 $
 $62,454
Liabilities:       
Subsidiary unit awards$
 $
 $3,051
 $3,051
Contingent consideration liability from acquisition
 
 
 
Total$
 $
 $3,051
 $3,051

ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016

 Fair Value Measurements on a Recurring Basis as of
December 31, 2016
Fair value measurements in:Level 1 Level 2 Level 3 Total
Assets:       
Money market account$135,204
 $
 $
 $135,204
Total$135,204
 $
 $
 $135,204
Liabilities:       
Subsidiary unit awards$
 $
 $2,768
 $2,768
Contingent consideration liability from acquisition
 
 
 
Total$
 $
 $2,768
 $2,768


The following table summarizes the change in fair value of the Level 3 liabilities for subsidiary unit awards and contingent consideration liability from acquisitionwith significant unobservable inputs (in thousands):
 Fair Value Measurements Using Significant Unobservable Inputs
 Three Months Ended 
 September 30, 2017
 Three Months Ended 
 September 30, 2016
 Subsidiary unit awards Contingent consideration liability from acquisition Subsidiary unit awards Contingent consideration liability from acquisition
Beginning of period balance$2,912
 $
 $834
 $40
Total (gains) losses included in earnings139
 
 1,330
 (35)
Ending of period balance$3,051
 $
 $2,164
 $5
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Contingent Consideration Liability from AcquisitionSubsidiary Long-Term Incentive PlanContingent Consideration Liability from AcquisitionSubsidiary Long-Term Incentive Plan
Beginning of period balance$2,020 $— $— $3,351 
Acquired liabilities— — 1,993 — 
Changes in fair value included in earnings(4)— 23 (247)
Reclassification to additional paid in capital upon modification— — — (3,104)
End of period balance$2,016 $— $2,016 $— 
    
 Fair Value Measurements Using Significant Unobservable Inputs
 Nine Months Ended 
 September 30, 2017
 Nine Months Ended 
 September 30, 2016
 Subsidiary unit awards Contingent consideration liability from acquisition Subsidiary unit awards Contingent consideration liability from acquisition
Beginning of period balance$2,768
 $
 $532
 $230
Total (gains) losses included in earnings283
 
 1,632
 (225)
Ending of period balance$3,051
 $
 $2,164
 $5

TheAs of September 30, 2023, $656.1 million of our money market account isaccounts was included in our cash and cash equivalents and $1.9 million was included in other assets in our condensed consolidated balance sheets. As of December 31, 2022, $509.6 million was included in cash and cash equivalents and $0.7 million was included in other assets in our condensed consolidated balance sheets. Our money market assets are valued using quoted prices in active markets. See Note 12 for the carrying amount and estimated fair value of our convertible senior notes as of September 30, 2023 and December 31, 2022.


The liability for the subsidiary unit awards relates to agreements established with two employeeslong-term incentive plan consisted of our subsidiaries forthe potential cash awardspayment contingent upon the subsidiary companies meeting certain financial milestones such as revenue, working capital, EBITDArelated to the agreement established with certain employees of one of our subsidiaries. This incentive plan was established in November 2017 and EBITDA margin.the amount of compensation awarded to employees depended on the fair market value of the subsidiary, which was determined in part by the subsidiary’s projected financial results. We accountaccounted for thesethe subsidiary awardslong-term incentive plan using fair value and establishestablished liabilities for the future payment for the repurchase of subsidiary unitspayments under the terms of the agreementsincentive plan based on estimating revenue, working capital, EBITDA and EBITDA margin of the subsidiary units over the periodsperiod of the two awardsincentive plan through the anticipated repurchase dates.achievement of the milestones. We estimated the fair value of eachthe liability by using a Monte Carlo simulation model for determining each ofwhich involves several Level 3 unobservable inputs. The significant unobservable inputs used in the projected measures byvaluation included a weighted average revenue volatility and the revenue risk adjustment. The revenue volatility was weighted using an expected distribution of potential outcomes.revenue volatility results from the subsidiary’s peer group as well as market transaction metrics. The revenue risk adjustment was calculated using capital structure allocations from the subsidiary’s peer group, market transaction metrics as well as United States Treasury yields.

In May 2022, we terminated the subsidiary long-term incentive plan. The fair value of eachthe liability is calculatedrelated to the subsidiary long-term incentive plan as of the termination date was consistent with thousandsthe liability as of projected outcomes,March 31, 2022. Concurrent with the resultstermination of which are averaged and then discountedthe subsidiary long-term incentive plan, we granted performance-based restricted stock units to estimate the present value. At each reporting date until the respective payment dates, we will remeasure these liabilities, using the same valuation approach based on the applicable subsidiary's revenue, an unobservable input, and we will record any changesthose employees who previously participated in the employee's compensation expense. Onesubsidiary long-term incentive plan. We accounted for the termination of the awards is subject to the employee's continued employment and therefore recorded on a straight-line basis over the remaining service period. The liability balances are included in either accounts payable, accrued expenses and other current liabilities or other liabilities in our condensed consolidated balance sheets (see Note 11).

The amount of contingent consideration liability to be paid, up to a maximum of $2.0 million, from our acquisition of SecurityTrax in the first quarter of 2015, will be determined based on revenue and adjusted EBITDA for the year endedsubsidiary long-

18


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

term incentive plan and concurrent grant of performance-based restricted stock units as a modification of the original subsidiary long-term incentive plan. As a result, we reclassified the $3.1 million liability related to the subsidiary long-term incentive plan to additional paid-in capital during the three months ended June 30, 2022. Additionally, we recorded $1.2 million in incremental compensation costs as additional stock-based compensation expense to the applicable operating expense category based on the respective employee’s function (sales and marketing, general and administrative or research and development) during the three months ended June 30, 2022. The incremental compensation costs represented the excess of the fair value of the performance-based restricted stock units over the fair value of the subsidiary long-term incentive plan as of the modification date of the subsidiary long-term incentive plan.

The contingent consideration liability consists of the potential earn-out payment related to our acquisition of 100% of the issued and outstanding capital stock of EBS on January 18, 2023. The earn-out payment is contingent on the satisfaction of certain performance targets related to the integration of EBS's hardware into the Alarm.com platform by December 31, 2017.2025 and has a maximum potential payment of up to $2.5 million. We estimatedaccount for the contingent consideration using fair value and established a liability for the future earn-out payment based on an estimation of the probability of the future achievement of the performance targets. The contingent consideration liability was valued with Level 3 unobservable inputs, including the probability of expected achievement of the performance targets. At January 18, 2023, the fair value of the liability was $2.0 million. At each reporting date until December 31, 2025, or the achievement of the performance targets, we will remeasure the liability, using the same valuation approach. Changes in fair value resulting from information that existed subsequent to the acquisition date are recorded in general and administrative expense in the condensed consolidated statements of operations. During the three and nine months ended September 30, 2023, the contingent consideration liability did not materially change from the acquisition date fair value of $2.0 million as there were minor changes in the expected probability of achievement for the performance targets. The unobservable inputs used in the valuation as of September 30, 2023 included a weighted average expected achievement percentage of 89.5%, weighted by the potential payout of the performance targets, including a range of 80.0% to 99.0%. The valuation also included a weighted average discount rate of 6.9%, weighted by the probability of achievement of the performance targets at various dates, including a range of 6.8% to 6.9%. Selecting another probability of expected achievement or discount rate within an acceptable range would not result in a significant change to the fair value of the contingent consideration liability by using a Monte Carlo simulation model for determining projected revenue by using an expected distribution of potential outcomes. The fair value of contingent consideration liability is calculated with thousands of projected revenue outcomes, the results of which are averaged and then discounted to estimate the present value. At each reporting date until payment in first quarter of 2018, we will remeasure the contingent consideration liability, using the same valuation approach based on our subsidiary’s revenue, an unobservable input, and we will record any changes in general and administrative expense. We did not record a liability related to this contingent consideration in our condensed consolidated balance sheets as of September 30, 2017 and December 31, 2016, as the fair value of the contingent consideration liability was zero.liability.


We monitor the availability of observable market data to assess the appropriate classification of financial instruments within the fair value hierarchy. Changes in economic conditions or model-based valuation techniques may require the transfer of financial instruments from one fair value level to another. In such instances, the transfer is reported at the beginning of the reporting period. There were no transfers into Level 3 or reclassifications between Levels 1, 2 or 3levels of the fair value hierarchy during the three and nine months ended September 30, 20172023 and 2016.2022. We also monitor the value of the investments for other than temporaryother-than-temporary impairment on a quarterly basis. No other-than-temporary impairments occurred during the three and nine months ended September 30, 20172023 and 2016.2022.


Note 10. Leases

As of September 30, 2023, we leased office space, data centers and office equipment under non-cancelable operating leases with various expiration dates through 2030. In August 2014, we signed a lease for office space in Tysons, Virginia, where we relocated our headquarters to in February 2016. We have subsequently entered into amendments to this lease to provide us with additional office space. The lease term ends in 2026, includes a five-year renewal option and a cumulative tenant improvement allowance of $12.1 million.

Supplemental information related to leases is presented in the table below (in thousands, except weighted-average term and discount rate):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Operating lease cost$2,919 $2,702 $8,540 $7,767 
Cash paid for amounts included in the measurement of operating lease liabilities3,533 3,290 10,329 9,390 
Operating lease right-of-use assets obtained in exchange for new operating lease liabilities1,214 1,415 5,329 7,127 
September 30,
2023
December 31,
2022
Weighted-average remaining lease term — operating leases3.2 years3.4 years
Weighted-average discount rate — operating leases4.6 %3.9 %
19


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022

Maturities of lease liabilities are as follows (in thousands):
Year Ended December 31,
Operating Leases(1)
Remainder of 2023$3,732 
202413,736 
202511,601 
20266,962 
20271,610 
2028 and thereafter2,386 
Total lease payments40,027 
Less: imputed interest(2)
4,244 
Present value of lease liabilities$35,783 
_______________
(1)Excludes $5.1 million of legally binding minimum lease payments for leases executed but not yet commenced. There are no options to extend lease terms that were reasonably certain of being exercised included in these balances.
(2)Imputed interest was calculated using the incremental borrowing rate applicable for each lease.

We did not have any finance leases or subleases as of September 30, 2023 or December 31, 2022. Our lease agreements do not contain any material residual value guarantees, restrictive covenants or variable lease payments. Short-term lease costs were immaterial for the three and nine months ended September 30, 2023 and 2022.

Note 11. Liabilities


The components of accounts payable, accrued expenses and other current liabilities are as follows (in thousands):
September 30,
2023
December 31,
2022
Accounts payable$52,806 $53,121 
Accrued expenses18,342 17,539 
Income taxes payable36,114 43,576 
Holdback liability from business combinations and asset acquisitions7,340 — 
Other current liabilities7,950 5,421 
Accounts payable, accrued expenses and other current liabilities$122,552 $119,657 
 September 30,
2017
 December 31,
2016
Accounts payable$23,124
 $18,289
Accrued expenses4,427
 5,298
Subsidiary unit awards2,671
 2,506
Other current liabilities4,935
 2,207
Accounts payable, accrued expenses and other current liabilities$35,157
 $28,300


The components of other liabilities are as follows (in thousands):
September 30,
2023
December 31,
2022
Holdback liability from business combination$— $4,560 
Contingent consideration liability from acquisition2,016 — 
Other liabilities11,049 8,490 
Other liabilities$13,065 $13,050 

 September 30,
2017
 December 31,
2016
Deferred rent$12,478
 $11,056
Other liabilities1,550
 2,501
Other liabilities$14,028
 $13,557

Note 11.12. Debt, Commitments and Contingencies


The debt, commitments and contingencies described below would require us, or our subsidiaries, to make payments to third parties under certain circumstances.

Debt

We have a $75.0 million revolving credit facility with SVB, as administrative agent, and a syndicate of lenders that matures in November 2018, or the 2014 Facility. We have the option to increase the borrowing capacity of the 2014 Facility to $125.0 million with the consent of the lenders. The 2014 Facility is secured by substantially all of our assets, including our intellectual property.

The outstanding principal balance on the 2014 Facility accrues interest at a rate equal to either (1) LIBOR plus an applicable margin based on our consolidated leverage ratio, or (2) the higher of (a) the Wall Street Journal prime rate, and (b) the Federal Funds rate plus 0.50% plus an applicable margin based on our consolidated leverage ratio, at our option. For the nine months ended September 30, 2017 and 2016, we elected for the outstanding principal balance to accrue interest at LIBOR plus 2.00%, LIBOR plus 2.25%, and LIBOR plus 2.50% when our consolidated leverage ratio was less than 1.00:1.00, greater than or equal to 1.00:1.00 but less than 2.00:1.00, and greater than or equal to 2.00:1.00, respectively. For the nine months ended September 30, 2017 and 2016, the effective interest rate on the 2014 Facility was 3.46% and 2.73%, respectively.

On March 7, 2017, we drew $67.0 million under the 2014 Facility to partially fund the Acquisition. During the three and nine months ended September 30, 2017, we repaid $0.7 million and $1.7 million, respectively, of the outstanding balance of the 2014

20


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022


Facility.Convertible Senior Notes

On January 20, 2021, we issued $500.0 million aggregate principal amount of 0% convertible senior notes due January 15, 2026 in a private placement to qualified institutional buyers, or the 2026 Notes. The carrying valueterms of the 2014 Facility was $72.0 million and $6.7 million as of September 30, 2017 and December 31, 2016. Our outstanding amounts under the 2014 Facility2026 Notes are due at maturity in November 2018.

The 2014 Facility included a variable interest rate that approximated market rates and, as such, we determined that the carrying amount of the 2014 Facility approximated its fair value as of September 30, 2017. The 2014 Facility carriedgoverned by an unused line commitment fee of 0.20% to 0.25% depending on our consolidated leverage ratio. The 2014 Facility contained various financial and other covenants that required us to maintain a maximum consolidated leverage ratio not to exceed 3.00:1.00 and a consolidated fixed charge coverage ratio of at least 1.25:1.00. As of September 30, 2017, we were in compliance with all financial and non-financial covenants and there were no events of default.

Subsequent to September 30, 2017 and prior to the filing of this Quarterly Report on Form 10-Q, we refinanced the $72.0 million outstanding under the 2014 Facility, by entering into a new $125.0 million senior secured revolving credit facility,Indenture, or the 2017 Facility, with SVB, as administrative agent, PNCIndenture, by and between Alarm.com Holdings, Inc. and U.S. Bank National Association, as documentation agent,trustee. The 2026 Notes are senior unsecured obligations that do not bear regular interest and the principal amount of the 2026 Notes will not accrete. The 2026 Notes may bear special interest under specified circumstances related to our failure to comply with our reporting obligations under the Indenture. Special interest, if any, will be payable semiannually in arrears on January 15 and July 15 of each year, beginning on July 15, 2021. We received proceeds from the issuance of the 2026 Notes of $484.3 million, net of $15.7 million of transaction fees and other debt issuance costs.

We may not redeem the 2026 Notes prior to January 20, 2024. We may redeem for cash, all or any portion of the 2026 Notes, at our option, on or after January 20, 2024, at a syndicateredemption price equal to 100% of lenders.the principal amount of the 2026 Notes to be redeemed, plus accrued and unpaid special interest, if any, to, but excluding, the redemption date, if the last reported sale price of our common stock has been at least 130% of the conversion price for the 2026 Notes then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending on, and including, the trading day immediately preceding the date on which we provide notice of redemption. No sinking fund is provided for the 2026 Notes.

The 2026 Notes will be convertible at the option of the holders at any time prior to the close of business on the business day immediately preceding August 15, 2025, only under the following circumstances: (1) during any calendar quarter commencing after the calendar quarter ending on June 30, 2021 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price for the 2026 Notes on each applicable trading day; (2) during the five business day period immediately after any 10 consecutive trading day period in which, for each trading day of that period, the trading price per $1,000 principal amount of 2026 Notes for such trading day was less than 98% of the product of the last reported sale price of our common stock and the conversion rate for the 2026 Notes on each such trading day; (3) if we call any or all of the 2026 Notes for redemption, at any time prior to the close of business on the scheduled trading day immediately preceding the redemption date, but only with respect to the 2026 Notes called (or deemed called) for redemption; or (4) upon the occurrence of specified corporate events as set forth in the Indenture.

On or after August 15, 2025, until the close of business on the second scheduled trading day immediately preceding the maturity date of the 2026 Notes, holders of the 2026 Notes may convert all or any portion of their 2026 Notes at any time, regardless of the foregoing conditions. Upon entry intoconversion, we may satisfy our conversion obligation by paying or delivering, as the 2017 Facility,case may be, cash, shares of our common stock or a combination of cash and shares of our common stock, at our election. It is our current intent to settle the principal amount of the 2026 Notes with cash. The initial conversion rate for the 2026 Notes is 6.7939 shares of our common stock per $1,000 principal amount of 2026 Notes, which is equivalent to an initial conversion price of $147.19 per share of our common stock, subject to adjustment under certain circumstances in accordance with the terms of the Indenture. In addition, following certain corporate events that occur prior to the maturity date of the 2026 Notes or if we borrowed $72.0 million,deliver a notice of redemption in respect of the 2026 Notes, we will, under certain circumstances, increase the conversion rate of the 2026 Notes for a holder who elects to convert its 2026 Notes (or any portion thereof) in connection with such a corporate event or convert its 2026 Notes called (or deemed called) for redemption during the related redemption period (as defined in the Indenture), as the case may be.

If we undergo a fundamental change (as defined in the Indenture), subject to certain exceptions and except as described in the Indenture, holders may require us to repurchase for cash all or any portion of their 2026 Notes at a fundamental change repurchase price equal to 100% of the principal amount of the 2026 Notes to be repurchased, plus accrued and unpaid special interest, if any, to, but excluding, the fundamental change repurchase date.

The Indenture includes customary covenants and sets forth certain events of default after which wasthe 2026 Notes may be declared immediately due and payable and sets forth certain types of bankruptcy or insolvency events of default involving us after which the 2026 Notes become automatically due and payable.

We used some of the proceeds to repay the previously outstanding balance under the 2014 Facility. As of the date of the filing of this Quarterly Report on Form 10-Q, no additional amounts have been drawn under the 2017 Facility. The 2017 Facility matures in October 2022 and includes an option to further increase the borrowing capacity to $175.0$110.0 million with the consent of the lenders. The outstanding principal balance under our credit facility and also used some of the 2017 Facility accruesproceeds to pay accrued interest, at a rate equalfees and expenses related to at our option, either (1) LIBOR, plus an applicable margin based on our consolidated leverage ratio, or (2)credit facility, which was terminated effective January 20, 2021. We are using the highest of (a)remaining net proceeds from the Wall Street Journal prime rate, (b) the Federal Funds rate plus 0.50%, or (c) LIBOR plus 1.0%, plus an applicable margin based on our leverage ratio. The 2017 Facility also carries an annual unused line commitment fee of 0.20%, payable quarterly, and includes a maximum consolidated leverage ratio of 3.50:1.00.

Commitments and Contingencies

Repurchase of Subsidiary Units

In 2012, we formed a subsidiary to develop and market home and commercial energy management devices and services. We granted an award of subsidiary stock to the founder and president. The termsissuance of the award2026 Notes for the founder, who is also our employee, require a payment in cash on either the third or the fourth anniversary from the date the subsidiary first makes its products and services commercially available, which was determined to be April 1, 2014. The vesting of the award is based on the subsidiary meeting certain minimum financial targets. We did not record a liability in our condensed consolidated balance sheets as of September 30, 2017 and December 31, 2016, as the fair value of this commitment was zero.

In 2011, we formed a subsidiary that offers to professional residential property management and vacation rental management companies technology solutions for remote monitoring and control of properties, including access control and energy management. Since its formation, we granted an award of subsidiary stock to the founder and president. The vesting of the award is based upon the subsidiary meeting certain minimum financial targets from the date of commercial availability, which was determined to be June 1, 2013, until the fourth anniversary. In 2016, we amended the term of the award, extending the valuation date for the payment in cash to December 31, 2017, amending the financial targets and allowing for payments in cash from 2018 through 2020 based on collection of financed customer receivables that existed as of the valuation date. We recorded a liability of $2.7 million in accounts payable, accrued expensesworking capital and other current liabilities and $0.4 milliongeneral corporate purposes, which may include acquisitions or strategic investments in other liabilities related to this commitment in our condensed consolidated balance sheet as of September 30, 2017. We recorded a liability of $2.5 million in accounts payable, accrued expenses and other current liabilities and a liability of $0.3 million in other liabilities related to this commitment in our condensed consolidated balance sheet as of December 31, 2016.complementary businesses or technologies.

At each reporting date until the respective payment dates, we will remeasure these liabilities, and we will record any changes in fair value in general and administrative expense (see Note 9).

Leases

We lease office space and office equipment under non-cancelable operating leases with various expiration dates through 2026. In August 2014, we signed a lease for new office space in Tysons, Virginia, where we relocated our headquarters in February 2016. This lease term ends in 2026 and includes a five-year renewal option, an $8.0 million tenant improvement allowance and scheduled rent increases. During 2016, we entered into amendments to this lease, which provided for 30,662 square feet of additional office space and an additional $1.7 million tenant improvement allowance. We took possession of the additional space in February 2017 and we were allowed to utilize the tenant improvement allowance for design prior to moving into the space.

As of September 30, 2017, we have utilized the entire $9.7 million of tenant improvement allowances. Rent expense was $1.6 million and $4.5 million for the three and nine months ended September 30, 2017, respectively, as compared to $1.2 million and $3.8 million for the same periods in the prior year.



21


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022

We account for the 2026 Notes as a liability. The debt issuance costs are presented as a deduction from the outstanding principal balance of the 2026 Notes and are amortized to interest expense using the effective interest method over the contractual term of the 2026 Notes at a rate of 0.6%.

As of September 30, 2023 and December 31, 2022, the fair value of our 2026 Notes was $434.3 million and $411.5 million, respectively. The fair value was determined based on the quoted price of the 2026 Notes in an inactive market on the last traded day of the quarter and has been classified as Level 2 in the fair value hierarchy. Based on the closing price of our common stock of $61.14 on the last trading day of the quarter, the if-converted value of the 2026 Notes did not exceed the principal amount of $500.0 million as of September 30, 2023.

The net carrying amount of the liability component of the 2026 Notes is as follows (in thousands):
September 30,
2023
December 31,
2022
Principal$500,000 $500,000 
Unamortized debt issuance costs(7,273)(9,630)
Net carrying amount$492,727 $490,370 

Interest expense related to the 2026 Notes is as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Amortization of debt issuance costs$787 $782 $2,357 $2,342 
Total interest expense$787 $782 $2,357 $2,342 

Acquired Debt - EBS

On January 18, 2023, one of our wholly-owned subsidiaries acquired 100% of the issued and outstanding shares of capital stock of EBS. As part of this acquisition we acquired $2.9 million of outstanding debt, which decreased to zero as of September 30, 2023.

Commitments and Contingencies

Indemnification Agreements


We have various agreements that may obligate us to indemnify the other party to the agreement with respect to certain matters. Generally, these indemnification provisions are included in contracts arising in the normal course of business. Although we cannot predict the maximum potential amount of future payments that may become due under these indemnification agreements, we do not believe any potential liability that might arise from such indemnity provisions is probable or material.

Letters of Credit

As of September 30, 2017 and December 31, 2016, we had no outstanding letters of credit under our 2014 Facility.


Legal Proceedings


On August 14, 2017, Alarm.com filed a lawsuit against ABS Capital Partners, Inc., ABS Partners V, LLC, ABS Partners VII, LLC, and Ralph Terkowitz in the Delaware Court of Chancery, or the Chancery Court. The complaint sought declaratory and injunctive relief preventing the defendants from using Alarm.com’s confidential information and trade secrets to compete with Alarm.com, and preventing the defendants from executing their planned transaction to invest in two companies (ipDatatel, LLC, or ipDatatel, and Resolution Products, Inc., or Resolution Products). The complaint alleged claims of breach of fiduciary duty, aiding and abetting a breach of fiduciary duty, misappropriation of trade secrets, and misappropriation of confidential information, in connection with the defendants’ planned investment. At a hearing on August 21, 2017, the Chancery Court denied Alarm.com’s motion for expedited proceedings and a temporary restraining order enjoining ABS Capital Partner Inc.’s planned transaction with ipDatatel and Resolution Products. On September 22, 2017, Alarm.com filed an amended complaint against ABS Capital Partners, Inc., ABS Partners V, LLC, and ABS Partners VII, LLC, alleging claims for misappropriation of trade secrets and misappropriation of confidential information. The amended complaint seeks damages, declaratory relief, and injunctive relief enjoining ABS Capital Partners, Inc., ABS Partners V, LLC, and ABS Partners VII, LLC from using Alarm.com’s trade secrets and confidential information to compete with Alarm.com. On October 6, 2017, the defendants filed a motion to dismiss the lawsuit. The matter remains pending.

On April 25, 2017, Alarm.com Incorporated and its wholly owned subsidiary, ICN Acquisition, LLC, filed a patent infringement complaint against Protect America, Inc., or Protect America, and SecureNet Technologies, LLC, or SecureNet, in the United States District Court for the Eastern District of Virginia. The complaint seeks injunctive relief to stop the further sale of the infringing Protect America and SecureNet products and systems, and damages for the infringement of Alarm.com’s patents. The complaint asserts that the technology in the Protect America and SecureNet Alarm Systems products infringe one or more claims of Alarm.com’s patents: United States Patent Numbers 7,113,090; 7,633,385; 8,395,494; 8,493,202; 8,612,591; 8,860,804; and 9,141,276. If the litigation is successful, Alarm.com will be entitled to receive monetary damages, injunctive relief, and any other relief, including attorney’s fees, from Protect America and SecureNet. In June 2017, Alarm.com filed an amended complaint against Protect America only and voluntarily dismissed SecureNet from the suit, reserving the right to refile. In September 2017, Alarm.com voluntarily dismissed the amended complaint in the United States District Court for the Eastern District of Virginia and refiled a complaint against Protect America, with substantially the same allegations, in the United States District Court for the Eastern District of Texas. The Court has not yet issued a scheduling order. Protect America has not yet answered the complaint or asserted counterclaims and defenses.

On August 24, 2017, Alarm.com Incorporated and its wholly owned subsidiary, ICN Acquisition, LLC, filed a patent infringement complaint against ipDatatel, in the United States District Court for the Eastern District of Texas. The complaint seeks injunctive relief to stop the further sale of the infringing ipDatatel’s products and systems, and damages for the infringement of Alarm.com’s patents. The complaint asserts that the technology in the ipDatatel products infringe one or more claims of Alarm.com’s patents: United States Patent Numbers 7,113,090; 7,633,385; 7,956,736; 8,478,871; and 9,141,276. If the litigation is successful, Alarm.com will be entitled to receive monetary damages, injunctive relief, and any other relief, including attorney’s fees, from ipDatatel.  The Court has not yet issued a scheduling order. ipDatatel has not yet answered the complaint or asserted counterclaims and defenses.

ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016


On June 2, 2015, Vivint, Inc., or Vivint, filed a lawsuit against us in U.S. District Court, District of Utah, alleging that our technology directly and indirectly infringes six patents that Vivint purchased. Vivint is seeking permanent injunctions, enhanced damages and attorney’sattorneys' fees. We answered the complaint on July 23, 2015. Among other things, we asserted defenses based on non-infringement and invalidity of the patents in question. On August 19, 2016, the U.S. District Court, District of Utah stayed the litigation pending inter partes review, or IPR, byIn 2017 and 2019, the U.S. Patent Trial and Appeal Board, or PTAB, of five of the patents in suit.  In March of 2017, the PTAB issued final written decisions relating to two patentsin inter partes reviews finding all challengedor some of the claims in five of the asserted patents unpatentable. In MayThese decisions were affirmed on appeal. Discovery has closed with respect to seven claims in three of 2017, the PTAB issued final written decisions relatingasserted patents. Vivint has moved for partial summary judgment and Alarm.com has moved for summary judgment as to those seven claims; both motions are pending decision. Alarm.com has also moved for summary judgment as to the remaining patents that found certainsix asserted claims unpatentable, while certain other claims were not found to be unpatentable. Vivintfrom the fourth asserted patent. Discovery has appealed the decisionsbeen stayed with respect to the U.S. Court of Appeals forfourth patent while the Federal Circuit, and we have cross-appealed. The U.S. District Court, District of Utah lifted the stay on the litigation on June 26, 2017, and Vivint is proceeding with its case on four of the six patents in its complaint. Asummary judgment motion remains pending. No trial date has not yet been scheduled. In September 2017, the U.S. Patent and Trademark Office ordered ex parte reexaminations of certain claims of two of the remaining patents in suit, at our request.set.


Should Vivint prevail on its claims that one or more elements of our solution infringein proving Alarm.com infringes one or more of its patents,patent claims, we could be required to pay damages of Vivint’s lost profits and/or a reasonable royalty for sales of our solution. Since all remaining patent claims in the litigation have expired, Vivint shall not be entitled to injunctive relief as a remedy in this matter. While we believe we have valid defenses to Vivint’s claims, any of these outcomes could result in a material adverse effect on our business. Based on currently available information, we have determined a loss is not probable or reasonably estimable at this time.

22


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
Further related to Vivint, on October 27, 2022, we filed a demand for arbitration of a dispute arising under the Patent Cross License Agreement between Alarm.com and Vivint executed in November 2013. Vivint has stopped paying license fees to Alarm.com under the agreement. Vivint had been paying the required license fees to Alarm.com since the agreement was executed in November 2013. Alarm.com disputes Vivint's refusal of payment and is seeking continued payments of license fees in the arbitration, as well as interest and declaratory relief. There can be no assurance that Alarm.com will be successful in the arbitration proceedings. As a result of Vivint’s refusal to pay license fees under the agreement, which began during the fourth quarter of 2022, SaaS and license revenue and total revenue will continue to be lowered by approximately $6.0 million on a quarterly basis. We also believe that quarterly earnings and cash flow will continue to be impacted by the aforementioned $6.0 million, plus additional legal fees.

We also filed a lawsuit against Vivint on January 4, 2023 in U.S. District Court, Eastern District of Texas, alleging that Vivint infringes 15 of our patents. Since then, we have voluntarily dismissed without prejudice the infringement claims with respect to one of the patents, leaving 14 asserted patents. The case is docketed as No. 2:23-CV-0004-JRG-RSP (E.D. Tex.). We are seeking compensatory and enhanced damages, a permanent injunction and other relief. Vivint filed a partial motion to dismiss the complaint on February 27, 2023 which we have opposed. On March 8, 2023, Vivint filed counterclaims in the action alleging that Alarm.com’s products and services directly and indirectly infringe 14 patents owned by Vivint. Most of Vivint’s counterclaims also name our service provider ADT LLC as a defendant. Vivint is seeking permanent injunctions, enhanced damages and attorneys' fees. We answered the complaint on April 28, 2023. Among other things, we asserted defenses based on non-infringement and invalidity of Vivint’s patents. Trial is scheduled to begin on September 9, 2024. While we believe we have valid defenses to Vivint’s counterclaims, the outcome of these legal claims cannot be predicted with certainty and any of these outcomes could result in an adverse effect on our business. Based on currently available information, we have determined a loss is not probable or reasonably estimable at this time.

On January 10, 2022, EcoFactor, Inc., or EcoFactor, filed a lawsuit against us in U.S. District Court, District of Oregon, alleging Alarm.com’s products and services directly and indirectly infringe five U.S. patents owned by EcoFactor. EcoFactor is seeking permanent injunctions, enhanced damages and attorneys' fees. We moved to dismiss the case for failure to state a claim on March 28, 2022. EcoFactor had previously asserted two of the same patents against us in an October 2019 complaint with the U.S. International Trade Commission, or ITC. In July 2021, the ITC found in favor of Alarm.com. EcoFactor appealed the decision but withdrew its appeal in December 2021. Four of the asserted patents are in ex parte reexamination proceedings at the PTO, and all claims of the fifth were found unpatentable by the PTAB in inter partes review on April 18, 2022. Also on April 18, 2022, the district court stayed the case at the request of the parties pending the disposition of other proceedings involving the asserted patents.

Should EcoFactor prevail in its lawsuit we could be required to pay damages and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such elements is not made available to us, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to EcoFactor’s claims, the outcome of these legal claims cannot be predicted with certainty and any of these outcomes could result in an adverse effect on our business. Based on currently available information, we have determined a loss is not probable or reasonably estimable at this time.

On July 22, 2021, Causam Enterprises, Inc., or Causam, filed a lawsuit against us in U.S. District Court, Western District of Texas, alleging that Alarm.com’s smart thermostats infringe four U.S. patents owned by Causam. Causam is seeking preliminary and permanent injunctions, enhanced damages and attorneys’ fees. We have not yet responded to the complaint. On September 3, 2021, the court issued an order staying the lawsuit until the ITC investigation described below is finally resolved.

On July 28, 2021, Causam filed a complaint with the ITC naming Alarm.com Incorporated, Alarm.com Holdings, Inc., and EnergyHub, Inc., among others, as proposed respondents. The complaint alleges infringement of the same four patents Causam asserted in district court. Causam is seeking a permanent limited exclusion order and permanent cease and desist order. On August 27, 2021, the ITC instituted an investigation into Causam’s allegations naming Alarm.com Incorporated, Alarm.com Holdings, Inc., EnergyHub Inc. and others as respondents. We answered the complaint on October 4, 2021. Among other things, we asserted defenses based on non-infringement and invalidity of the patents in question. An evidentiary hearing in the investigation was held from June 28, 2022 through July 1, 2022. On February 16, 2023, the ITC issued a final decision in favor of Alarm.com and EnergyHub. Causam filed an appeal of the ITC decision on April 14, 2023.

Should Causam prevail in its district court lawsuit we could be required to pay damages and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such elements is not made available to us, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to Causam’s claims, the outcome of these legal claims cannot be predicted with certainty, and any of these outcomes could result in an adverse effect on our business. Based on currently available information, we have determined a loss is not probable or reasonably estimable at this time.

23


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
In addition to the matters described above, we may be required to provide indemnification to certain of our service provider partners for certain claims regarding our solutions. For example, we are incurring costs associated with the indemnification of our service provider ADT, LLC in ongoing patent infringement suits.

On February 25, 2021, Vivint filed a lawsuit against ADT LLC a/k/a ADT LLC of Delaware d/b/a ADT Security Services in U.S. District Court, District of Utah, alleging that ADT Pulse, Control, and Blue each infringe one or more patents owned by Vivint. Vivint is seeking damages and attorneys’ fees. Vivint filed a second amended complaint on March 8, 2022. ADT answered the second amended complaint on March 22, 2022, asserted defenses based on non-infringement and invalidity of all five asserted patents and counterclaimed for declaratory judgment of invalidity of all five asserted patents. The PTAB granted inter partes review of two of the asserted patents at ADT's request. On June 17, 2022, the court entered an order staying the case in view of the pending proceedings before the PTAB, with the exception of certain discovery of source code. In decisions issued in February and March 2023, the PTAB found all challenged claims of the two patents under review unpatentable. Vivint filed appeals of the PTAB decisions on April 13, 2023 and May 30, 2023.

Should Vivint prevail on the claims that one or more elements of ADT’s products infringe, we could be required to indemnify ADT for damages in the form of a reasonable royalty or ADT could be enjoined from making, using and selling our solution if a license or other right to continue selling our technology is not made available or we are unable to design around such patents, and required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. The outcome of thethese legal claim and proceeding against usclaims cannot be predicted with certainty. We believe we havethere are valid defenses to Vivint’s claims.the claims made by Vivint. Based on currently available information, we have determined a loss is not probable or reasonably estimable at this time.


On December 30, 2015, a putative class action lawsuit was filed against us inWe also incurred costs associated with the U.S. District Court for the Northern District of California, alleging violations of the Telephone Consumer Protection Act, or TCPA. The complaint does not allege that Alarm.com itself violated the TCPA, but instead seeks to hold us responsible for the marketing activitiesindemnification of our service provider partners under principles of agencyMonitronics International, Inc. d/b/a Brinks in patent infringement suits. On November 4, 2022, January 13, 2023 and vicarious liability. The complaint seeks monetary damages under the TCPA, injunctive relief, and other relief, including attorney’s fees. We answered the complaint on February 26, 2016. On May 5, 2017, the court granted plaintiffs' motion for class certification. Discovery is underway, and the matter remains pendingApril 18, 2023, IOT Innovations LLC, or IOT, sued Monitronics in the U.S. District Court, for the NorthernEastern District of California. Based on the current schedule, we anticipate a trial will take place at the endTexas, alleging patent infringement of 2018. Based on currently available information, we determined a loss is not probable or reasonably estimable at this time.

On February 9, 2016, we were sued along with onecertain products and services sold by Monitronics. Together, IOT asserted infringement of our service provider partners in the Circuit Court for the City of Virginia Beach, Virginia by the estate of a deceased service provider partner customer alleging wrongful death, among other claims. The suit seeks a total of $7 million in compensatory26 patents and sought permanent injunctions, enhanced damages and $350,000 in punitive damages. Weattorneys' fees. On October 3, 2023, IOT filed our answer on March 22, 2016. Discovery is underway,a stipulation of dismissal of all three cases, ending the cases and the matter remains pending. The Court has scheduled trial to begin on July 10, 2018.Company's involvement therein.


On March 21, 2017, Taraneh Vessal filed a complaint against us and Monitronics International, Inc. in the United States District Court for the Northern District of Illinois, alleging violation of the TCPA and the Illinois Consumer Fraud and Deceptive Business Practices Act, or ICFDBA. We filed a motion to dismiss the complaint on May 12, 2017. Plaintiff filed her First Amended Complaint on June 2, 2017, alleging similar violations of the TCPA and ICFDBA. We filed a motion to dismiss the First Amended Complaint on June 16, 2017, and Plaintiff filed her response on July 31, 2017. We filed our reply on August 21, 2017. On October 18, 2017, the Court granted our motion to dismiss the claims with respect to violations of the ICFDBA without prejudice, but allowed the claims with respect to the TCPA to proceed. Discovery has commenced, and the matter remains pending. Based on currently available information, we determined a loss is not probable or reasonably estimable at this time.

In September 2014, Icontrol, filed a Complaint in the United States District Court, District of Delaware, asserting that Zonoff Inc., or Zonoff, infringes certain U.S. Patents owned by Icontrol, all of which are now owned by Alarm.com through a subsidiary. In November, 2015, Icontrol filed a second lawsuit,may also in the United States District Court, District of Delaware, alleging that Zonoff infringes additional U.S. Patents owned by Icontrol, now owned by Alarm.com through a subsidiary. The Court held a claim construction hearing in the first case on March 14, 2016 and consolidated the cases on August 1, 2016. Zonoff has not filed any proceedings at the United States Patent Office, or asserted any counterclaims. Because Zonoff has ceased business operations, Court has declined to enter a schedule for the remainder of the case.

In September 2014, Icontrol filed a Complaint in the United States District Court, District of Delaware, asserting that SecureNet infringes certain U.S. Patents owned by Icontrol, patents now owned by Alarm.com through a subsidiary. In March, 2015, Icontrol voluntarily agreed to dismiss the case, reserving the right to refile. In September, 2015, Icontrol refiled the case against SecureNet in the same district court alleging infringement of some of the same patents. SecureNet filed petitions for inter partes review of the patents-in-suit before the PTAB. Proceedings as to one of the patents in suit has been instituted. The PTAB has rejected the remaining applications for inter partes review, and SecureNet has appealed the rejection as to one of the patents in suit. The Court has scheduled a claim construction hearing for March 20, 2018 and commencement of trial on February 4, 2019.


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016

From time to time, we may be a party to litigation and subject to claims incident to the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, we currently believe that the final outcome of these ordinary course matters will not have a material adverse effect on our business.


Other than the preceding matters, we are not a party to any lawsuit or proceeding that, in the opinion of management, is reasonably possible or probable of having a material adverse effect on our financial position, results of operations or cash flows. We reserve for contingent liabilities based on ASC 450, "Contingencies," when it is determined that a liability, inclusive of defense costs, is probable and reasonably estimable. Litigation is subject to many factors that are difficult to predict, so there can be no assurance that, in the event of a material unfavorable result in one or more claims, we will not incur material costs.


Note 13. Stockholders' Equity

Stock Repurchase Programs

On December 3, 2020, our board of directors authorized a stock repurchase program, under which we were authorized to purchase up to an aggregate of $100.0 million of our outstanding common stock during the three-year period ending December 3, 2023. No shares of our common stock were repurchased under this program during the three and nine months ended September 30, 2023. During the three and nine months ended September 30, 2022, we repurchased 5,595 and 840,249 shares of our common stock under this program for $0.4 million and $51.9 million, respectively, which includes applicable commissions and fees.

On February 15, 2023, our board of directors authorized the cancellation of the balance under the stock repurchase program ending December 3, 2023 and also authorized a stock repurchase program, effective February 23, 2023, under which we are authorized to purchase up to an aggregate of $100.0 million of our outstanding common stock during the two-year period ending February 23, 2025. During the three and nine months ended September 30, 2023, 105,285 and 239,540 shares of our common stock were repurchased under this program for $6.2 million and $12.9 million, respectively, which includes applicable commissions and fees. As of January 1, 2023, we are subject to a 1.0% excise tax on the value of net corporate stock repurchases under the Inflation Reduction Act of 2022. When applicable, the excise tax will be included as part of the cost basis of shares acquired and is presented within stockholders’ equity in the condensed consolidated balance sheets.
24


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022

Note 12.14. Stock-Based Compensation


Stock-based compensation expense is included in the following line items in the accompanying condensed consolidated statements of operations (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Cost of hardware and other revenue$$— $$— 
Sales and marketing854 983 2,778 3,481 
General and administrative3,260 3,953 9,873 11,135 
Research and development7,689 8,218 23,769 23,437 
Total stock-based compensation expense$11,806 $13,154 $36,423 $38,053 
 Three Months Ended 
 September 30,
 Nine Months Ended September 30,
 2017 2016 2017 2016
Sales and marketing$181
 $130
 $359
 $422
General and administrative584
 444
 1,908
 907
Research and development1,141
 512
 2,867
 1,551
Total stock-based compensation expense$1,906
 $1,086
 $5,134
 $2,880


The following table summarizes the components of non-cash stock-based compensation expense (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Stock options$1,133 $1,015 $3,116 $2,742 
Restricted stock units10,629 12,087 33,170 35,165 
Employee stock purchase plan44 52 137 146 
Total stock-based compensation expense$11,806 $13,154 $36,423 $38,053 
Tax (shortfall) / windfall benefit from stock-based awards$(111)$916 $(802)$1,949 
 Three Months Ended 
 September 30,
 Nine Months Ended September 30,
 2017 2016 2017 2016
Stock options and assumed options$939
 $1,030
 $3,005
 $2,787
Restricted stock units936
 34
 2,029
 34
Restricted stock awards
 
 19
 
Employee stock purchase plan31
 22
 81
 59
Total stock-based compensation expense$1,906
 $1,086
 $5,134
 $2,880
Tax benefit from stock-based awards$6,059
 $2,221
 $11,645
 $2,680


We granted 8,0504,500 and 245,600197,900 stock options pursuant to our 2015 Equity Incentive Plan during the three and nine months ended September 30, 2017,2023, respectively, as compared to 12,60087,000 and 588,900182,000 stock options for the same periods in the prior year. There were 425,37638,044 and 943,797121,179 stock options exercised during the three and nine months ended September 30, 2017,2023, respectively, as compared to 241,16562,324 and 321,286101,586 stock options for the same periods in the prior year. We granted 40,150There was an aggregate of 117,025 and 367,350303,422 restricted stock units without performance conditions granted to certain of our employees and directors during the three and nine months ended September 30, 2017,2023, respectively, as compared to 25,640an aggregate of 229,400 and 819,824 restricted stock units without performance conditions for each of the same periods in the prior year. There were no restricted stock units with performance conditions granted to certain of our employees during the three and nine months ended September 30, 2023, as compared to 96,289 and 168,223 restricted stock units with performance conditions for the same periods in the prior year. There were 112,310 and 506,260 restricted stock units without performance conditions that vested during the three and nine months ended September 30, 2023, respectively, as compared to 75,452 and 312,947 restricted stock units without performance conditions vested during the same periods in the prior year. There were zero and 39,406 restricted stock units with performance conditions that vested during the three and nine months ended September 30, 2023, respectively, as compared to zero restricted stock units with performance conditions vested for the same periods in the prior year.

25


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022



Note 13.15. Earnings Per Share


Basic and Diluted Earnings Per Share


The components of basic and diluted earnings per share or EPS, are as follows (in thousands, except share and per share amounts):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
Numerator:2023202220232022
Net income$19,351 $18,110 $49,169 $37,841 
Net loss attributable to redeemable noncontrolling interests173 222 570 412 
Net income attributable to common stockholders - basic (A)19,524 18,332 49,739 38,253 
Add back interest expense, net of tax, attributable to convertible senior notes593 588 1,774 1,761 
Net income attributable to common stockholders - diluted (B)$20,117 $18,920 $51,513 $40,014 
Denominator:
Weighted average common shares outstanding — basic (C)49,917,533 49,791,465 49,782,571 49,974,925 
Dilutive effect of convertible senior notes, stock options and restricted stock units4,861,260 5,041,063 4,806,255 5,013,095 
Weighted average common shares outstanding — diluted (D)54,778,793 54,832,528 54,588,826 54,988,020 
Net income per share:
Basic (A/C)$0.39 $0.37 $1.00 $0.77 
Diluted (B/D)$0.37 $0.35 $0.94 $0.73 
 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2016 2017 2016
Net income$15,103
 $2,567
 $28,931
 $7,178
Less: income allocated to participating securities(6) (3) (14) (10)
Net income attributable to common stockholders (A)$15,097
 $2,564
 $28,917
 $7,168
Weighted average common shares outstanding — basic (B)46,886,345
 45,716,961
 46,520,469
 45,615,399
Dilutive effect of stock options, RSUs and RSAs2,373,356
 2,602,991
 2,553,810
 2,125,966
Weighted average common shares outstanding — diluted (C)49,259,701
 48,319,952
 49,074,279
 47,741,365
Net income per share:       
Basic (A/B)$0.32
 $0.06
 $0.62
 $0.16
Diluted (A/C)$0.31
 $0.05
 $0.59
 $0.15


The following securities have been excluded from the calculation of diluted weighted average common shares outstanding becauseas the effect is anti-dilutive:inclusion of these securities would have an anti-dilutive effect:
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Stock options587,476 346,283 587,476 396,742 
Restricted stock units36,000 128,675 87,425 248,792 
 Three Months Ended September 30, Nine Months Ended September 30,
 2017 2016 2017 2016
Stock options189,117
 112,350
 318,917
 132,350
RSAs192
 
 192
 
RSUs
 25,640
 39,350
 25,640
Common stock subject to repurchase16,716
 34,678
 16,716
 34,678


Our redeemable noncontrolling interests are related to our 86% equity ownership interests in OpenEye, and our 85% equity ownership interest in Noonlight. See Note 6 for details on the put option and call option contained in the Noonlight stockholder agreement.
Participating securities are composed
We use the if-converted method when calculating the dilutive impact of certain stock options granted under the 2015 Equity Incentive Plan, and previously granted under the 2009 Equity Incentive Plan, that may be exercised before the options have vested. Unvested shares have a non-forfeitable right to dividends. Unvested shares issued as2026 Notes on net income per share. As a result, we included 3,396,950 shares related to the 2026 Notes within the weighted average shares outstanding when calculating the diluted net income per share for each of early exercise are subject to repurchase by us upon terminationthe three and nine months ended September 30, 2023 and 2022. Additionally, we included $0.6 million and $1.8 million of employment or services atdebt issuance cost amortization, net of tax, within the original exercise price. The common stock subject to repurchase is no longer classified as participating securities when shares revert to common stock outstanding asnumerator of the awards vestdiluted net income per share for the three and our repurchase right lapses.nine months ended September 30, 2023 and 2022, respectively.


Note 14.16. Significant Service Provider PartnersProviders and Distributors


During the three and nine months ended September 30, 2017,2023, our 10 largest revenue service provider partners or distributors accounted for 60%49% and 50% of our consolidated revenue, respectively, as compared to 60%52% and 61%49% for the same periods in the prior year. One of our service provider partners individually represented greater than 10% but not more than 15% of our revenue forwithin the three months ended September 30, 2017. One of our service provider partnersAlarm.com segment individually represented greater than 15% but not more than 20% of our revenue for the three months ended September 30, 2017. Twoeach of our service provider partners individually represented greater than 10% but not more than 15% of our revenue for the nine months ended September 30, 2017. One of our service provider partners individually represented greater than 10% but not more than 15% of our revenue for the three and nine months ended September 30, 2016.2023 and 2022.


One individualNo service provider partner or distributor in the Alarm.com segment represented more than 10% of accounts receivable as of September 30, 2017. No individual2023. Two service provider partnerpartners or distributors in the Alarm.com segment each represented moregreater than 10% of accounts receivable as of December 31, 2016.2022.

26


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 20172023 and 20162022



Note 15.17. Income Taxes


For purposes of interim reporting, our annual effective income tax rate is estimated in accordance with ASC 740-270, "Interim Reporting." This rate is applied to the pre-tax book income of the entities expected to be benefited during the year. Discrete items that impact the tax provision wereare recorded in the period incurred.


Our effective income tax rate was (49.8)% and (45.0)% forFor the three and nine months ended September 30, 2017,2023, we recorded a provision for income taxes of $4.0 million and $9.3 million, respectively, as compared to 12.2%resulting in an effective income tax rate of 17.0% and 29.0%15.8% for those periods. For the same periodsthree and nine months ended September 30, 2022, we recorded a provision for income taxes of $0.2 million and $0.5 million, respectively, resulting in an effective income tax rate of 1.3% and 1.2% for those periods. For the prior year. Ourthree months ended September 30, 2023, our effective tax rate was below the 21.0% statutory rate primarilyprimary due to recognizing the tax windfall benefits from employee stock-based payment transactions through the income statement provision for income taxes in the period incurred, as well as the research and development tax credits claimed, the foreign derived intangible income deduction and a favorable true-up adjustment of our 2022 income tax provision estimate, partially offset by the impact of state taxes, foreign withholding taxes and non-deductible meala stock-based compensation tax shortfall. For the nine months ended September 30, 2023, our effective tax rate was below the 21.0% statutory rate primarily due to research and entertainment expenses. We adopteddevelopment tax credits claimed and the accountingforeign derived intangible income deduction, partially offset by an unfavorable true-up adjustment of our 2022 income tax provision that simplifiedestimate associated with research and development tax credits, the impact of state taxes, foreign withholding taxes, other nondeductible expenses and a stock-based compensation tax for employee-stock based exercises inshortfall. For the first quarter of 2017. Priorthree and nine months ended September 30, 2022, our effective tax rate was below the 21.0% statutory rate primarily due to adoption of the new accounting provision,research and development tax credits claimed, tax windfall benefits were required to be recorded in additional paid-in capital.from employee stock-based compensation and the foreign derived intangible income deduction, partially offset by the impact of state taxes, foreign withholding taxes and other nondeductible expenses.


We recognize a valuation allowance if, based on the weight of available evidence, both positive and negative, it is more likely than not that some portion, or all, of net deferred tax assets will not be realized. Based on our historicalOur valuation allowance for state research and expected future taxable earnings, we believe it is more likely than not that we will realize alldevelopment tax credit carryforwards was $2.6 million as of the benefit of the existing deferred tax assetsDecember 31, 2022 and increased to $2.9 million as of September 30, 2017 and December 31, 2016. Accordingly, we have not recorded a valuation allowance as of September 30, 2017 and December 31, 2016.2023.


We apply guidance for uncertainty in income taxes that requires the application of a more likely than not threshold to the recognition and de-recognition of uncertain tax positions. If the recognition threshold is met, this guidance permits us to recognize a tax benefit measured at the largest amount of the tax benefit that, in our judgment, is more likely than not to be realized upon settlement. There was noWe recorded a net change recordedincrease to the unrecognized tax benefit related to research and development tax credits for the three months ended September 30, 2017. We recorded an unrecognized tax benefitbenefits liability of $0.2$1.1 million primarily for research and development tax credits claimed during the nine months ended September 30, 2017. For2023. We recorded an increase to the threeunrecognized tax benefits liability of $2.1 million primarily for research and development tax credits claimed during the nine months ended September 30, 2017, we recorded interest2022.

Our tax returns are subject to on-going review and examination by various tax authorities. Tax authorities may not agree with the treatment of items reported in our tax returns, and therefore the outcome of tax reviews and examinations can be unpredictable. On October 13, 2021, the Internal Revenue Service commenced an examination of our federal income tax return for 2018 and on August 12, 2022, the period on prior year research and developmentInternal Revenue Service expanded the examination to include our federal income tax credits we claimed. return for 2019, both of which are ongoing. The anticipated completion date of the Internal Revenue Service examinations cannot be estimated at this time.

As of September 30, 20172023 and December 31, 2016, we had accrued less than $0.12022, our condensed consolidated balance sheets included a $0.3 million ofaccrual for total interest expense related to unrecognized tax benefits. We recognize interest and penalties related to unrecognized tax benefits as a component of income tax expense.


We areIn August 2022, the Inflation Reduction Act of 2022 was enacted in the United States which, among other provisions, includes a minimum 15.0% tax on companies that have a three-year average annual adjusted financial statement income of more than $1.0 billion and a 1.0% excise tax on the value of net corporate stock repurchases. Both provisions became effective on January 1, 2023 and the provisions did not awarehave a material impact on our financial condition or results of any events that make it reasonably possible that there would be a significant change in our unrecognized tax benefits over the next 12 months. Our cumulative liability for uncertain tax positions was $0.9 million and $0.7 millionoperations as of September 30, 2017 and December 31, 2016, respectively, and if recognized, would reduce our income tax expense and the effective tax rate.2023.


Note 16.18. Segment Information


We have two reportable segments:


Alarm.com segment


Other segment


27


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
Our chief operating decision maker is our chief executive officer. Management determined the operational data used by the chief operating decision maker is that of the two reportable segments. Management bases strategic goals and decisions on these segments and the data presented below is used to measure financial results.


Our Alarm.com segment represents our cloud-based platformand Software platforms for the intelligently connected property and related solutions that contributed 93% and 94% of our revenue, net of intersegment eliminations, for the three and nine months ended September 30, 2017 and 2016.2023, respectively, as compared to 94% for the same periods in the prior year. Our Other segment is focused on researching, developing and offering homeresidential and commercial automation solutions and energy management products and services in adjacent markets. Inter-segment revenue includes sales of hardware between our segments.

ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2017 and 2016



Management evaluates the performance of its segments and allocates resources to them based on operating income / (loss) as compared to prior periods and current performance levels. The reportable segment operational data is presented in the tabletables below (in thousands):
Three Months Ended September 30, 2023
Alarm.comOtherIntersegment Alarm.comIntersegment OtherTotal
SaaS and license revenue$130,711 $14,316 $— $— $145,027 
Hardware and other revenue76,336 1,685 (1,021)(173)76,827 
Total revenue207,047 16,001 (1,021)(173)221,854 
Operating income / (loss)18,929 (3,270)406 106 16,171 
Three Months Ended September 30, 2022
Alarm.comOtherIntersegment Alarm.comIntersegment OtherTotal
SaaS and license revenue$122,555 $10,571 $— $— $133,126 
Hardware and other revenue82,300 1,876 (1,059)(105)83,012 
Total revenue204,855 12,447 (1,059)(105)216,138 
Operating income / (loss)20,874 (4,738)105 75 16,316 
Nine Months Ended September 30, 2023
Alarm.comOtherIntersegment Alarm.comIntersegment OtherTotal
SaaS and license revenue$384,116 $36,737 $— $— $420,853 
Hardware and other revenue232,464 5,263 (2,678)(457)234,592 
Total revenue616,580 42,000 (2,678)(457)655,445 
Operating income / (loss)52,761 (12,340)453 275 41,149 
Nine Months Ended September 30, 2022
Alarm.comOtherIntersegment Alarm.comIntersegment OtherTotal
SaaS and license revenue$357,031 $28,795 $— $— $385,826 
Hardware and other revenue245,679 6,834 (3,302)(617)248,594 
Total revenue602,710 35,629 (3,302)(617)634,420 
Operating income / (loss)50,545 (14,467)459 28 36,565 
Alarm.comOtherIntersegment Alarm.comIntersegment OtherTotal
Assets as of September 30, 2023$1,457,416 $46,326 $(92,247)$$1,411,497 
Assets as of December 31, 20221,366,343 53,927 (90,929)34 1,329,375 

28


ALARM.COM HOLDINGS, INC.
Notes to the Condensed Consolidated Financial Statements (Unaudited) — (Continued)
September 30, 2023 and 2022
 Three Months Ended September 30, 2017
 Alarm.com Other Intersegment
Alarm.com
 Intersegment
Other
 Total
Revenue$85,287
 $6,311
 $(794) $(842) $89,962
Operating income12,500
 (2,095) (11) 7
 10,401
          
 Three Months Ended September 30, 2016
 Alarm.com Other Intersegment
Alarm.com
 Intersegment
Other
 Total
Revenue$64,420
 $5,355
 $(700) $(1,229) $67,846
Operating income4,930
 (2,024) (62) (9) 2,835
          
 Nine Months Ended September 30, 2017
 Alarm.com Other Intersegment
Alarm.com
 Intersegment
Other
 Total
Revenue$237,137
 $16,198
 $(1,939) $(1,252) $250,144
Operating income27,903
 (7,302) (68) 249
 20,782
          
 Nine Months Ended September 30, 2016
 Alarm.com Other Intersegment
Alarm.com
 Intersegment
Other
 Total
Revenue$182,205
 $13,289
 $(2,040) $(2,142) $191,312
Operating income16,173
 (6,259) (188) 178
 9,904
          
 Alarm.com Other Intersegment
Alarm.com
 Intersegment
Other
 Total
Assets as of September 30, 2017$355,516
 $19,142
 $
 $
 $374,658
Assets as of December 31, 2016246,798
 14,447
 
 
 261,245
Our SaaS and license revenue for the Alarm.com segment included software license revenue of $5.7 million and $17.8 million for the three and nine months ended September 30, 2023, respectively, as compared to $6.5 million and $20.5 million for the same periods in the prior year. There was no software license revenue recorded for the Other segment during the three and nine months ended September 30, 2023 and 2022.


Amortization and depreciation expense was $7.7 million and $22.7 million for the Alarm.com segment for the three and nine months ended September 30, 2023, respectively, as compared to $7.3 million and $22.2 million for the same periods in the prior year. Amortization and depreciation expense was $0.2 million and $0.8 million for the Other segment for the three and nine months ended September 30, 2023, respectively, as compared to $0.3 million and $0.9 million for the same periods in the prior year. Additions to property and equipment were $2.1 million and $7.9 million for the Alarm.com segment for the three and nine months ended September 30, 2023, respectively, as compared to $1.9 million and $27.6 million for the same periods in the prior year. Additions to property and equipment were $0.1 million and $0.2 million for the Other segment for the three and nine months ended September 30, 2023, respectively, as compared to less than $0.1 million and $0.2 million for the same periods in the prior year.

We derived substantially all revenue from North America for the three and nine months ended September 30, 20172023 and 2016.2022. Substantially all of our long-lived assets were located in North America as of September 30, 20172023 and December 31, 2016.2022.
29


Note 17. Related Party Transactions


Installation Partner

Our installation partner in which we have a 48.2% ownership interest performs installation services for security dealers and also provides installation services for us and certain of our subsidiaries. On December 11, 2015, we purchased an additional 9,290 common units of the same company for $0.2 million, which did not change our proportional share of ownership interest. We account for this investment using the equity method. We recorded $0.1 million and $0.6 million of cost of hardware and other revenue in connection with this installation partner for the three and nine months ended September 30, 2017, respectively, as compared to $0.2 million and $0.9 million for the same periods in the prior year. As of September 30, 2017 and December 31, 2016, the accounts payable balance to our installation partner was less than $0.1 million and $0.1 million. In September 2014, we loaned $0.3 million to our installation partner under a secured promissory note that accrues interest at 8.0%. Interest is payable monthly with the entire principal balance plus accrued but unpaid interest due at maturity in September 2018. We recorded less than $0.1 million of interest income related to this note receivable for the three and nine months ended September 30, 2017 and 2016.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


You should read the following discussion and analysis of our financial condition and results of operations together with (1) our condensed consolidated financial statements and the related notes and other financial information included elsewhere in this Quarterly Report on Form 10-Q, or Quarterly Report, and (2) the audited consolidated financial statements and the related notes and management’s discussion and analysis of financial condition and results of operations for the fiscal year ended December 31, 20162022 included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2022 filed on March 16, 2017February 24, 2023, or Annual Report, with the Securities and Exchange Commission, or the SEC. This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. These statements are often identified by the use of words such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “objective,” “ongoing,” “plan,” “predict,” “project,” “potential,” “should,” “will,” “would” or the negative or plural of these words or similar expressions or variations. Suchvariations and such forward-looking statements include, but are not limited to, statements with respect to the anticipated impact of the global economic uncertainty and financial market conditions caused by significant worldwide events, including public health crises, such as the COVID-19 pandemic, and geopolitical upheaval, such as Russia’s incursion into Ukraine and the war between Israel and Hamas, disruptions to global supply chains, rising interest rates, risk of recession and inflation (collectively, the Macroeconomic Conditions) on our business, results of operations and financial condition, including on our hardware sales and our Software-as-a-Service, or SaaS, and license revenue growth rate; our business strategy, plans and objectives for future operations; continued enhancements of our platform and offerings; our future financial and business performance and the potential impact of trade policies and related tariffs on our cost of hardware revenue and hardware revenue margins. The events described in these forward-looking statements are subject to a number of risks, uncertainties, assumptions and other factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified in this Quarterly Report on Form 10-Q and those discussed in the section titled “Risk Factors” set forth in Part II, Item 1A of this Quarterly Report on Form 10-Qand elsewhere in this and in our other Securities and Exchange Commission, or SEC filings. You should not rely upon forward-looking statements as predictions of future events. Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.


Overview


Alarm.com is the leading platform for the intelligently connected property. We offer a comprehensiveOur cloud-based platform offers an expansive suite of cloud-basedIoT solutions foraddressing opportunities in the smart homeresidential, multi-family, small business and business, including interactiveenterprise commercial markets. Alarm.com’s solutions include security, video monitoring, intelligent automation and video analytics, energy management. Millions of property owners rely onmanagement, access control, electric utility grid management, indoor gunshot detection, water management, health and wellness and data-rich emergency response. During 2022, our technology to intelligently secure, monitor and manage their homes and businesses. In the last year alone, our platformplatforms processed more than 30300 billion data points generated by over 35100 million connected devices. We believe that this scale of subscribers, connected devices and data operations makes us the leader in the connected property market.


Our solutions are delivered through an established network of over 6,000 trusted service providers, who are experts at selling, installing and supporting our solutions.The number of our service provider partners exceeded 11,000 as of December 31, 2022. We primarily generate Software-as-a-Service, or SaaS and license revenue through our service provider partners, who resell these services and pay us monthly fees. OurThese service provider contracts typically have an initial term of one year, with subsequent renewal terms of one year. Our service provider partners have indicated that they typically have three to five year -year service contracts with home or businessresidential and commercial property owners whom we call subscribers. We believe that the length of these contracts, combined withwho use our robust SaaS platform and over a decade of operating experience, contribute to a compelling business model.solutions. We also generate hardware and other revenue, primarily from our service provider partners and distributors. Our hardware sales include gateway modules and other connected devices that enable our services, such as video cameras, video recorders, gunshot detection sensors, gateway modules and smart thermostats. We believe our network of service providers and the length of our service relationships with residential and commercial property owners, combined with our robust SaaS platforms and over 20 years of operating experience, contribute to a compelling business model.


Our technology platform issolutions are designed to make connectedboth residential and commercial properties safer, smarter and more efficient. Our solutions are usedtechnology platforms support all participants in both smart homes and businesses, whichwhat we refer to as the connected property market. This market includes the residential and we have designed our technology platform for all market participants. This includes not only the home and businesscommercial property owners who subscribe to our services, but also the hardware partners who manufacture devices that integrate with our platformplatforms and the service provider partners who install and maintain our solutions.


The Alarm.com platform enables our service provider partners canto deploy our interactive security, video monitoring, intelligent automation, andaccess control, energy management and wellness solutions as standalonestand-alone offerings or as combined solutions to address the needs of a broad range of customers. Our technology enables subscribers to seamlessly connect to their property through our family of mobile apps, websites, and new engagement platforms like voice control through Amazon Echo, wearable devices like the Apple Watch, and TV platforms such as Apple TV and Amazon Fire TV.


Highlights of Third Quarter Results


We primarily generate SaaS and license revenue, our largest source of revenue, through our service providersprovider partners who resell our services and pay us monthly fees. Our service providersprovider partners sell, install and support Alarm.com solutions that enable homeresidential and businesscommercial property owners to intelligently secure, connect, control and automate their properties. Our service providers have indicated that they typically have threesubscribers consist of all of the properties maintained by those residential and commercial property owners to five year service contracts with home or business owners, whomwhich we call subscribers.are delivering at least one of our solutions. We derive a portion of our revenue from licensing our intellectual property to service providers third parties
30


on a per customer basis. SaaS and license revenue represented 65% and 64% of our revenue during the three and nine months ended September 30, 2023, respectively, as compared to 62% and 61% in the same periods in the prior year.

We also generate SaaS and license revenue from monthly fees charged to service providers on a per subscriber basis for access to our newly-acquired Connectnon-hosted software platform, or Software platform. The Connectnon-hosted software for interactive security, automation and related solutions is typically deployed and operated by the service provider in its own network operations center. SaaS andSoftware license revenue represented 69% and 66%3% of our revenue induring each of the third quarter of 2017three and 2016 and 68% and 66% of our revenue for the first nine months of 2017ended September 30, 2023 and 2016.2022.


We also generate revenue from the sale of many types of hardware, including video cameras, video recorders, cellular radio modules, video cameras,thermostats, image sensors, thermostatsgunshot detection sensors and other peripherals, that enablesenable our solutions. We haveOur hardware and other revenue also includes our revenue from the sale of perpetual licenses that provide our customers in the commercial market the right to use our video surveillance software for an indefinite period of time in exchange for a rich historyone-time license fee. Additionally, our hardware and other revenue includes our revenue from the sale of innovationlicenses that provide our customers the right to use our gunshot detection solution in cellular technology that

enables our robust SaaS offering.exchange for license fees. Hardware and other revenue represented 31%35% and 34%36% of our revenue during the three and nine months ended September 30, 2023, respectively, as compared to 38% and 39% in the third quarter of 2017 and 2016 and 32% and 34% of our revenuesame periods in the first nine months of 2017 and 2016.prior year. We typically expect hardware and other revenue to fluctuate as a percentage of total revenue.

We believe there is significant opportunity to expand our international business, as approximately 1% percent of our total revenue in the first nine months of 2017 originated from customers located outside of North America. Our products are currently localized and available in 32 countries outside of North America.


Highlights of our financial performance for the periods covered in this reportQuarterly Report include:


SaaS and license revenue increased 39%9% to $61.9$145.0 million induring the third quarter of 2017,three months ended September 30, 2023 from $44.6$133.1 million induring the third quarter of 2016.three months ended September 30, 2022. SaaS and license revenue increased 35%9% to $171.1$420.9 million in the first nine months of 2017,ended September 30, 2023 from $126.7$385.8 million in the first nine months of 2016.

Revenue increased 33%ended September 30, 2022. Included in SaaS and license revenue was software license revenue, which decreased to $90.0$5.7 million during the three months ended September 30, 2023 from $6.5 million during the three months ended September 30, 2022. Software license revenue decreased to $17.8 million in the third quarter of 2017,nine months ended September 30, 2023 from $67.8$20.5 million in the third quarter of 2016. Revenuenine months ended September 30, 2022.

Total revenue increased 31%3% to $250.1$221.9 million during the three months ended September 30, 2023 from $216.1 million during the three months ended September 30, 2022. Total revenue increased 3% to $655.4 million in the first nine months of 2017,ended September 30, 2023 from $191.3$634.4 million in the first nine months of 2016.ended September 30, 2022.


Net income increased to $15.1$19.4 million induring the third quarter of 2017, from $2.6three months ended September 30, 2023, as compared to $18.1 million induring the third quarter of 2016.three months ended September 30, 2022. Net income increased to $28.9$49.2 million in the first nine months of 2017, from $7.2ended September 30, 2023, as compared to $37.8 million in the first nine months of 2016.ended September 30, 2022. Net income attributable to common stockholders increased to $19.5 million during the three months ended September 30, 2023, as compared to $18.3 million during the three months ended September 30, 2022. Net income attributable to common stockholders increased to $49.7 million in the nine months ended September 30, 2023, as compared to $38.3 million in the nine months ended September 30, 2022.


AdjustedNon-GAAP adjusted EBITDA, a non-GAAP measurement of operating performance, increased to $19.5$41.4 million during the three months ended September 30, 2023 from $40.8 million during the three months ended September 30, 2022. Non-GAAP adjusted EBITDA increased to $108.4 million in the third quarter of 2017,nine months ended September 30, 2023 from $11.8$107.9 million in the third quarter of 2016. Adjusted EBITDA increased to $49.5 million in the first nine months of 2017, from $34.7 million in the first nine months of 2016.ended September 30, 2022.


Please see Non-GAAP Measures below in this section of this Quarterly Report for a discussion of the limitations of Adjustednon-GAAP adjusted EBITDA (a non-GAAP measure) and a reconciliation of Adjustednon-GAAP adjusted EBITDA tofrom net income, the most directly comparable measurement in accordance with accounting principles generally accepted accounting principles in the United States, or GAAP, for the third quarterthree and the first nine months ended September 30, 2023 and 2022.

Recent Developments

The global economy, credit markets and financial markets have and may continue to experience significant volatility as a result of 2017the Macroeconomic Conditions. These Macroeconomic Conditions have and 2016.may continue to create supply chain disruptions, inventory disruptions, and fluctuations in economic growth, including fluctuations in employment rates, inflation, energy prices and consumer sentiment. It remains difficult to assess or predict the ultimate duration and economic impact of the Macroeconomic Conditions. The results of operations for the three and nine months ended September 30, 2023 are not necessarily indicative of the results that can be expected for our entire fiscal year ending December 31, 2023, which is increasingly true in periods of extreme uncertainty, such as the uncertainty caused by the Macroeconomic Conditions. Prolonged uncertainty with respect to the Macroeconomic Conditions could cause further economic slowdown or cause other unpredictable events, each of which could adversely affect our business, results of operations or financial condition.
31




Other Business Metrics


We regularly monitor a number of financial and operating metrics in order to measure our current performance and estimate our future performance. Our other business metrics may be calculated in a manner different thanfrom the way similar other business metrics used by other companies are calculated and include the following (dollars in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
SaaS and license revenue$145,027 $133,126 $420,853 $385,826 
Non-GAAP adjusted EBITDA41,435 40,840 108,383 107,894 
Twelve Months Ended
September 30,
20232022
SaaS and license revenue renewal rate93 %94 %
 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2016 2017 2016
SaaS and license revenue$61,924
 $44,630
 $171,078
 $126,652
Adjusted EBITDA19,478
 11,821
 49,462
 34,723
        
     Twelve Months Ended September 30,
     2017 2016
SaaS and license revenue renewal rate    93% 94%


SaaS and License Revenue


SaaS and license revenue is a GAAP measure that we use to measure our current performance and estimate our future performance. We believe that SaaS and license revenue is an indicator of the productivity of our existing service provider partners partners and their ability to activate and maintain subscribers using our intelligently connected property solutions, our ability to add new service provider partners reselling our solutions, the demand for our intelligently connected property solutions and the pace at which the market for these solutions is growing.


Non-GAAP Adjusted EBITDA


AdjustedNon-GAAP adjusted EBITDA is a non-GAAP measure that represents our net income before interest expense, interest income, certain activity within other (expense) / income, net, provision for income taxes, amortization and depreciation expense, stock-based compensation expense, acquisition-related expense and legal costs and settlement fees incurred in connection with non-ordinary course litigation and other disputes, particularly costs involved in ongoing intellectual property litigation. We do not consider these items to be indicative of our core operating performance. The non-cash items include amortization and depreciation expense, amortization of debt issuance costs for the January 20, 2021 issuance of $500.0 million aggregate principal amount of 0% convertible senior notes due January 15, 2026, or the 2026 Notes, included in interest expense and stock-based compensation expense.expense related to restricted stock units and other forms of equity compensation, including, but not limited to, the sale of common stock. We do not adjust for ordinary course legal expenses resulting from maintaining and enforcing our intellectual property portfolio and license agreements.



We record interest expense primarily related to our 2026 Notes. We exclude interest expense in calculating non-GAAP adjusted EBITDA because we believe that the exclusion of interest expense will provide for more meaningful information about our financial performance.We exclude interest income and certain activity within other (expense) / income, net including gains, losses or impairments on investments and other assets as well as losses on the early extinguishment of debt, when applicable, from non-GAAP adjusted EBITDA because we do not consider it part of our ongoing results of operations. We exclude the impact related to our provision for income taxes from non-GAAP adjusted EBITDA because we do not consider this tax adjustment to be part of our ongoing results of operations.
Adjusted
GAAP requires that operating expenses include the amortization of acquired intangible assets, which principally include acquired customer relationships, developed technology and trade names. We exclude amortization of intangibles from non-GAAP adjusted EBITDA because we do not consider amortization expense when we evaluate our ongoing business operations, nor do we factor amortization expense into our evaluation of potential acquisitions, or our measurement of the performance of those acquisitions. We believe that the exclusion of amortization expense enables the comparison of our performance to other companies in our industry as other companies may be more or less acquisitive than us and therefore, amortization expense may vary significantly by company based on their acquisition history. Although we exclude amortization of acquired intangible assets from non-GAAP adjusted EBITDA, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.

We record depreciation primarily for investments in property and equipment. We exclude depreciation in calculating non-GAAP adjusted EBITDA because we do not consider depreciation when we evaluate our ongoing business operations.

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We exclude stock-based compensation expense, which relates to restricted stock units and other forms of equity incentives primarily awarded to employees of Alarm.com, because they are non-cash charges that we do not consider when assessing the operating performance of our business. Additionally, the determination of stock-based compensation expense can be calculated using various methodologies and is dependent upon subjective assumptions and other factors that vary on a company-by-company basis. Therefore, we believe that excluding stock-based compensation expense from non-GAAP adjusted EBITDA improves the comparability of our results to the results of other companies in our industry.

Included in operating expenses are incremental costs directly related to business and asset acquisitions as well as changes in the fair value of contingent consideration liabilities, when applicable. We exclude acquisition-related expense from non-GAAP adjusted EBITDA because we believe that the exclusion of this expense allows us to better provide meaningful information about our operating performance, facilitates comparisons to our historical operating results, improves the comparability of our results to the results of other companies in our industry, and ultimately, we believe helps investors better understand the acquisition-related expense and the effects of the transaction on our results of operations.

We exclude non-ordinary course litigation expense because we do not consider legal costs and settlement fees incurred in litigation and litigation-related matters of non-ordinary course lawsuits and other disputes, particularly costs incurred in ongoing intellectual property litigation, to be indicative of our core operating performance. We do not adjust for ordinary course legal expenses, including those expenses resulting from maintaining and enforcing our intellectual property portfolio and license agreements.

Non-GAAP adjusted EBITDA is a key measure that our management uses to understand and evaluate our core operating performance and trends to generate future operating plans, to make strategic decisions regarding the allocation of capital, and to make investments in initiatives that are focused on cultivating new markets for our solutions. In particular, the exclusion of certain expenses in calculating Adjustednon-GAAP adjusted EBITDA facilitates comparisons of our operating performance on a period-to-period basis and, in the case of exclusion of acquisition-related adjustments and certain historical legal expenses, excludes items that we do not consider to be indicative of our core operating performance. AdjustedNon-GAAP adjusted EBITDA is not a measure calculated in accordance with GAAP and should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Please see Non-GAAP Measures in this section for a discussion of the limitations of Adjustednon-GAAP adjusted EBITDA and a reconciliation of Adjustednon-GAAP adjusted EBITDA tofrom net income, the most directly comparable GAAP measurement, for the third quarterthree and first nine months of 2017ended September 30, 2023 and 2016.2022.


SaaS and License Revenue Renewal Rate


Our SaaS and license revenue renewal rate is an operating metric. We measure our SaaS and license revenue renewal rate on a trailing 12-month basis by dividing (a) the total SaaS and license revenue recognized during the trailing 12-month period from our subscribers on one of our platformsAlarm.com platform who were subscribers on the first day of the period, by (b) total SaaS and license revenue we would have recognized during the period from those same subscribers assuming no terminations, or service level upgrades or downgrades. The SaaS and license revenue renewal rate represents both residential and commercial properties. Our SaaS and license revenue renewal rate is expressed as an annualized percentage. Ourpercentage and it is calculated across our entire subscriber base on the Alarm.com platform excluding subscribers of service providers that may use one of our other platforms as a substitute for the Alarm.com platform. Our service provider partners who resell our services to our subscribers, have indicated that they typically have three to five year -year service contracts with residential and commercial property owners who use our subscribers.solutions. Our SaaS and license revenue renewal rate is calculated across our entire subscriber base, includingincludes subscribers whose contract with their service provider reached the end of its contractual term during the measurement period, as well as subscribers whose contract with their service provider has not reached the end of its contractual term during the measurement period, and is not intended to estimate the rate at which our subscribers renew their contracts with our service provider partners. We believe that our SaaS and license revenue renewal rate allows us to measure our ability to retain and grow our SaaS and license revenue and serves as an indicator of the lifetime value of our subscriber base.


Components of Operating Results


Our fiscal year ends on December 31st.31. The key elements of our operating results include:


Revenue


We generatederive our revenue primarily throughfrom three primary sources: the sale of cloud-based SaaS services on our SaaS solutions over our cloud-based intelligently connected propertyintegrated Alarm.com platform, through our service provider partner channel. We also generate revenue from the sale of hardware products that enable our solutions. We generate revenue from the sale of licenses and services on the Software platform and the sale of hardware products. We sell our platform and hardware solutions to service providers for accessprovider partners that resell our solutions and hardware to our newly-acquired Connect software platform.residential and commercial property owners, who are the service provider partners’ customers.


SaaS and License Revenue. Revenue. We generate the majority of our SaaS and license revenue primarily from monthly recurring fees charged to our service provider partners soldpartners on a per subscriber basis for access to our cloud-based intelligently connected property platform and related solutions. Our fees per subscriber vary based upon the service plan and features utilized.

We enter into contracts withoffer multiple service level packages for our platform solutions including a range of solutions and a range of a la carte add-ons for additional features. The fee paid by our service provider partners that establishpartners each month for the delivery of our solutions is
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based on the combination of packages and add-ons enabled for each subscriber. We utilize tiered pricing as well as other business terms and conditions. These contracts typically have an initial term of one year, with subsequent annual renewal terms. Ourplans where our service provider partners typically enter into contracts with their end-user customers, which we refer to as our subscribers, for their engagement with our solutions. Our service provider partners have indicated that those contracts generally range from three to five years in length.partners may receive prospective pricing discounts driven by volume.


We also generate SaaS and license revenue from the fees paid to us when we license our intellectual property to third parties for use of our patents. In addition, in certain markets, our EnergyHub subsidiary sells its demand response service for an annual service fee, with pricing based on the number of subscribers or amount of aggregate electricity demand made available for a utility’s or market’s control.

On October 27, 2022, we filed a demand for arbitration of a dispute arising under the Patent Cross License Agreement between Alarm.com and Vivint executed in November 2013. Vivint has stopped paying license fees to Alarm.com under the agreement. Vivint had been paying the required license fees to Alarm.com since the agreement was executed in November 2013. Alarm.com disputes Vivint's refusal of payment and is seeking continued payments of license fees in the arbitration, as well as interest and declaratory relief. As a result of Vivint’s refusal to pay license fees under the agreement, which began during the fourth quarter of 2022, SaaS and license revenue and total revenue will continue to be lowered by approximately $6.0 million on a quarterly basis. We also believe that quarterly earnings and cash flow will continue to be impacted by the aforementioned $6.0 million, plus additional legal fees.

Software License Revenue. Our SaaS and license revenue also includes our software license revenue from monthly fees charged to service providers on a per subscriber basis for access to our newly-acquired ConnectSoftware platform. The Connectnon-hosted software for interactive security, automation and related solutions is typically deployed and operated by the service provider in its own network operations center. Our agreements for the ConnectSoftware platform solution typically include software and services, such as post-contract customer support, or PCS. Under termsSoftware license revenue included in our contractual arrangements with our service provider partners, we are entitled to payment of a monthly fee that is billed per subscriber for the month of service and we recognize revenue over the period of combined service. Our service provider partners typically incur and pay the same monthly fee per subscriber account for the entire period a subscriber account is active.
We offer multiple service level packages for our solutions, including integrated solutions and a range of a la carte add-ons for additional features. The price paid by our service provider partners each month for the delivery of our solutions is based on the combination of packages and add-ons enabled for each subscriber. We use tiered pricing plans under which our service provider partners may receive prospective pricing discounts driven by volume. We recognize our SaaS and license revenue on a monthly basisis expected to continue to decline over time as we deliver our solutionstransition subscribers to our subscribers.cloud-based hosted platform.


We define our subscribers as the number of residential or commercial properties to which we are delivering at least one of our solutions. A subscriber who subscribes to one of our service level packages as well as one or more of our a la carte add-ons is counted as one subscriber. The number of subscribers represents our number of subscribers, rounded to the nearest

thousand, on the last day of the applicable year. Our number of subscribers does not include the customers of our service provider partners to whom we license our intellectual property as they do not utilize one of our platforms.

We also generate SaaS and license revenue from the fees paid to us when we license our intellectual property to service provider partners on a per customer basis for use of our patents. In November 2013, we entered into a license agreement with Vivint Inc., or Vivint, who represented at least 10% but not more than 15% of our revenue in 2014, pursuant to which we granted Vivint a license to use the intellectual property associated with our intelligently connected property solutions. Vivint began generating customers and paying us license revenue in the second quarter of 2014. Pursuant to this arrangement, Vivint has transitioned from selling our SaaS solutions directly to its customers to selling its own home automation product to its new customers, and we receive less revenue from Vivint from license fees as compared to revenue received from its subscribers that continue to utilize our SaaS platform. Additionally, in certain markets, our EnergyHub subsidiary sells its demand response software with an annual service fee, with pricing based on the number of subscribers or amount of aggregate electricity demand made available for a utility’s or market’s control.

Hardware and Other Revenue. We generate hardware and other revenue primarily from the sale of video cameras, video recorders and cellular radio modules that provide access to our cloud-based platform, from the sale of video camerasplatforms and, fromto a lesser extent, the sale of other devices, including image sensors, gunshot detection sensors and peripherals. We sellprimarily transfer hardware to our service provider partners as well as distributors. The purchase of hardware occurs in a transaction that is separate and typically in advancecustomers upon delivery to the customer, which corresponds with the time at which the customer obtains control of the purchase of our platform services.hardware. We recognize hardware and other revenue when the hardware is delivered to our service provider partners or distributors, net ofrecord a reserve for estimated returns. Our termsagainst revenue for hardware sales typically allow service provider partners to returnreturns based on historical returns.

Our hardware up to one year past the date of original sale.

Hardware and other revenue also includes our revenue from the sale of perpetual licenses that provide our customers in the commercial market the right to use our OpenEye video surveillance software for an indefinite period of time in exchange for a one-time license fee, which is generally paid at contract inception. Additionally, our hardware and other revenue includes our revenue from Shooter Detection Systems related to the sale of licenses that provide our customers the right to use our indoor gunshot detection solution in exchange for license fees, which are generally paid at contract inception. Hardware and other revenue may also include activation fees charged to some of our service provider partnerspartners for activation of a subscriber’snew subscriber account on our platform. We record activation fees initiallyplatforms, as deferred revenue and we recognize these fees on a straight-line basis over an estimated life of the subscriber relationship, which is currently ten years. Hardware and other revenue also includeswell as fees paid by service provider partnerspartners for our marketing services. The decision whether to charge an activation fee is based in part on the expected number of subscribers to be added by our service provider partners and as a result, many of our largest service provider partners do not pay an activation fee.


Our revenue, and in particular our hardware revenue, has in the past and may in the future be negatively affected by the Macroeconomic Conditions and their related impacts. It remains difficult to assess or predict the ultimate duration and economic impact of the Macroeconomic Conditions.

Cost of Revenue


Our cost of SaaS and license revenue primarily includes the amounts paid to wireless network providers and, to a lesser extent, the costs of running our network operating centers. We recordoperations centers which are expensed as incurred, as well as patent and royalty costs in connection with technology licensed from third-party providers and amounts paid to distributed energy resource providers. Our cost of SaaS and license revenue also includes our cost of software license revenue, which primarily includes the salariespayroll and benefitspayroll-related costs of the department dedicated to providing service exclusively to a specificthose service provider forproviders that host the Connect platform to cost of SaaS and license revenue.Software platform. Our cost of hardware and other revenue primarily includes cost of raw materials, tooling, freight shipments and amounts paid to our third-party manufacturer for production and fulfillment of our cellular radio modules and image sensors, and procurement costs for our video cameras, video recorders and gunshot detection sensors, which we purchase from an original equipment manufacturer, and other devices. Cost of hardware and other revenue also includes material costs and labor cost related to our employees who manufacture hardware for our suite of IoT solutions. Additionally, our cost of hardware and other revenue includes royalty costs in connection with technology licensed from third-party providers.


We record the cost of SaaS and license revenue as expenses are incurred, which corresponds to the delivery period of our services to our subscribers. We record the cost of hardware and other revenue primarily when the hardware and other services are delivered to the service provider partner, which isoccurs when title transfers.control of the hardware and other services transfers to the service provider partner. Our cost of revenue excludes amortization and depreciation. We expectdepreciation shown in operating expenses.

Since 2019, the U.S. government has implemented and imposed significant changes to U.S. trade policy with respect to China. Tariffs have subjected certain Alarm.com products manufactured overseas to additional import duties of up to 25%. The
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amount of the import tariff and the number of products subject to tariffs have changed numerous times based on action by the U.S. government. Approximately one-fifth to one-half of the hardware products that we sell to our service provider partners are imported from China and could be subject to increased tariffs. While the additional import duties have resulted in an increase to our cost of hardware revenue, these import duties had a modest impact on hardware revenue margins. If tariffs are increased or are expanded to apply to more of our products, such actions may increase our cost of hardware revenue and reduce our hardware revenue margins in the future. We continue to monitor the changes in tariffs.

Our costs of hardware revenue increased during the second half of 2021 primarily due to an increase in costs for freight shipments, including expedited shipping costs, as well as an increase in inventory component costs. We currently expect our hardware revenue margins in 2023 to approximate the hardware revenue margins experienced during the third and fourth quarters of 2022 as opposed to the hardware revenue margins experienced during the fourth quarter of 2021 and first quarter of 2022 as a result of price increases we implemented on an absolute dollar basis primarily from anticipated growthcertain products during the first six months of 2022 to partially offset our increases in SaaS and license revenue.costs.


Operating Expenses


Our operating expenses consist of sales and marketing, general and administrative, research and development and amortization and depreciation expenses. Salaries, bonuses, stock-based compensation, benefits and other personnel related costs are the most significant components of each of these expense categories, excluding amortization and depreciation. We include stock-based compensation expense in connection with the grant of restricted stock optionsunits and other forms of equity compensation, including equity compensation with performance conditions, in the applicable operating expense category based on the respective equity award recipient’s function (sales and marketing, general and administrative or research and development). We grew from 507 employees as of January 1, 2016 to 7851,699 employees as of September 30, 2017,2022 to 1,986 employees as of September 30, 2023, including 77 employees who manufacture hardware for our suite of IoT solutions, and wegrew from 1,909 employees as of June 30, 2023. We expect to continue to hire new employees to support the projected future growth of our business.


Sales and Marketing Expense. Sales and marketing expense consists primarily of personnel and related expenses for our sales and marketing teams, including salaries, bonuses, stock-based compensation, benefits, travel, and commissions. Our sales and marketing teams engage in sales, account management, service provider partner support, advertising, promotion of our products and services and marketing.


The number of employees in sales and marketing functions grewincreased from 188 as of January 1, 2016 to 249504 as of September 30, 2017.2022 to 566 as of September 30, 2023 and increased from 553 as of June 30, 2023. We expect to continue to invest in our sales and marketing activities to expand our business both domestically and internationally and, as a result, expect our sales and marketing expense to increase on an absolute dollar basis and remain relatively flat as a percentage of our total revenue in the short term.internationally. We intend to increase the size of our sales force and our service provider partner support team to provide additional support to our existing service provider partner base to drive their productivity in selling our solutions as well as to enroll new service provider partners in North America and in international markets.


markets. We also intend to increase our marketing investments in the form of marketing programs, trade shows and training to support our service provider partners’ efforts to enroll new subscribers and expand the adoption of our solutions.

General and Administrative Expense. General and administrative expense consists primarily of personnel and related expenses for our administrative, legal, information technology, human resources, finance and accounting personnel, including salaries, bonuses, stock-based compensation, benefits and other personnel costs. Additional expenses included in this category are legal costs, including those that are incurred to defend and license our intellectual property, as well as non-personnel costs, such as travel related expenses, rent, subcontracting and professional fees, audit fees, tax services, and insurance expenses. Also included in general and administrative expenses are credit losses and acquisition-related expenses, which consist primarily of legal, accounting and professional service fees directly related to acquisitions and valuation gains or losses on acquisition-related contingent liabilities.


The number of employees in general and administrative functions grewincreased from 58 as of January 1, 2016 to 93214 as of September 30, 2017.2022 to 227 as of September 30, 2023 and increased from 199 as of June 30, 2023. Excluding intellectual property litigation and acquisition-related costs,expense, we expect general and administrative costs to increase prospectively as our business grows. This includes cost increases related to human resources, accounting, finance, and legal personnel, additional external legal, audit fees and other expenses associated with compliance with the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, and other regulations governing public companies. Under the JOBS Act, our auditors are not required to report on the effectiveness of our internal control over financial reporting pursuant to Section 404 until the end of the fiscal year ending December 31, 2017, at which time we will no longer qualify as an “emerging growth company” as defined in the JOBS Act because we will qualify as a "large accelerated filer," with at least $700 million of equity securities held by non-affiliates. Compliance with 404 of the Sarbanes-Oxley Act will result in additional external audit fees and consulting fees. While somewhat unpredictable, we also expect to continue to incur costs related to litigation involving intellectual property as well as acquisition-related costs associated withadditional legal fees related to the acquisitiondispute arising under the Patent Cross License Agreement between Alarm.com and Vivint. See the section of the Connect and Piper business units from Icontrol, which closed on March 8, 2017, which we refer to as the Acquisition, and the integration of the Connect and Piper business units.this Quarterly Report titled "Legal Proceedings" for additional information regarding litigation matters.


Research and Development Expense. Research and development expense consists primarily of personnel and related expenses for our employees working on our product development and software and device engineering teams, including salaries, bonuses, stock-based compensation, benefits and other personnel costs. Also included are non-personnel costs such as consulting and professional fees paid to third-party development resources.


The number of employees in research and development functions grewincreased from 261 as of January 1, 2016 to 443981 as of September 30, 2017.2022 to 1,116 as of September 30, 2023 and increased from 1,053 as of June 30, 2023. Our research and development efforts are focused on innovating new features and enhancing the functionality of our platformplatforms and the solutions we offer to our service provider partnerspartners and subscribers. We will also continue to invest in efforts to extend our platformplatforms to adjacent markets and internationally. We expect research and development expenses to continue to increase on an absolute dollar basis and as a percentage of revenue in the short terminternationally to maintain our leadership position in the development of intelligently connected property technology, and continued
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enhancement of our Enterprise Tools platformPartner Services Platform, a comprehensive suite of enterprise-grade business management solutions for our service provider partners.


Amortization and Depreciation. Amortization and depreciation consists of amortization of intangible assets originating from our acquisitions as well as our internally-developed capitalized software. Our depreciation expense is related to investments in property and equipment. Acquired intangible assets include developed technology, customer related intangibles, trademarks and trade names. We expect in the near term that amortization and depreciation may fluctuate based on our acquisition activity, development of our platformplatforms and capitalized expenditures.


Interest Expense


Interest expense consists ofWe record interest expense associated with our revolving credit facility, or the 2014 Facility, with Silicon Valley Bank, or SVB, as administrative agent,2026 Notes and a syndicate of lenders. The 2014 Facility is available to us to refinance existing debt and for general corporate and working capital purposes, including financing the Acquisition and other acquisitions as permitted under the terms of the 2014 Facility.acquired debt. Interest expense in 2023 is expected to increaseremain relatively consistent with the interest expense in upcoming periods as we have utilized the 2014 Facility for the Acquisition.2022.


OtherInterest Income net


OtherInterest income net consists of our portion of the income or loss from our minority investments in other businesses accounted for under the equity method and interest income earned on our cash and cash equivalents, our notes receivable and our notes receivable.restricted cash. Interest income in 2023 will depend, in part, on our use of cash and fluctuations in interest rates.



Other (Expense) / Income, Net



Other (expense) / income, net primarily consists of non-operating and miscellaneous expense and income.







Provision for Income Taxes


We are subject to U.S. federal, state and local income taxes as well as foreign income taxes. During the ordinary course of business, there are many transactions and calculations for which the ultimate tax determination is uncertain. As a result, we recognize tax liabilities based on estimates of whether additional taxes will be due. OurFor the nine months ended September 30, 2023, our effective tax rate was below the21.0%statutory rate primarily due to recognizing the tax windfall benefits from employee stock-based payment transactions through the income statement provision for income taxes in the period incurred, as well as the research and development tax credits claimed and the foreign derived intangible income deduction, partially offset by an unfavorable true-up adjustment of our 2022 income tax provision estimate associated with research and development tax credits, the impact of state taxes, foreign withholding taxes, other nondeductible expenses and non-deductible meal and entertainment expenses.a stock-based compensation tax shortfall. We recognize stock-based compensation tax shortfalls and excess tax windfall benefits on a discrete basis induring the quarter in which it occursthey occur, and we anticipate that our effective tax rate will vary from quarter to quarter depending on our stock price as well as the vesting and exercises of stock optionsvarious forms of equity compensation under our equity incentive plans each period.period, including restricted stock units and stock options.

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Results of Operations


The following table sets forth our unaudited selected condensed consolidated statements of operations and data as a percentage of revenue for the periods presented (in thousands)thousands, except percentages):
Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
2017 2016 2017 2016 2023202220232022
Revenue:               Revenue:
SaaS and license revenue$61,924
 69 % $44,630
 66 % $171,078
 68 % $126,652
 66 %SaaS and license revenue$145,027 65 %$133,126 62 %$420,853 64 %$385,826 61 %
Hardware and other revenue28,038
 31
 23,216
 34
 79,066
 32
 64,660
 34
Hardware and other revenue76,827 35 83,012 38 234,592 36 248,594 39 
Total revenue89,962
 100
 67,846
 100
 250,144
 100
 191,312
 100
Total revenue221,854 100 216,138 100 655,445 100 634,420 100 
Cost of revenue(1):
  

   

        
Cost of revenue(1):
Cost of SaaS and license revenue9,545
 11
 7,787
 11
 26,137
 10
 21,779
 11
Cost of SaaS and license revenue21,917 10 18,437 63,076 10 54,019 
Cost of hardware and other revenue22,288
 25
 18,579
 27
 62,166
 25
 50,886
 27
Cost of hardware and other revenue59,488 27 67,149 31 180,868 27 208,990 33 
Total cost of revenue31,833
 35
 26,366
 39
 88,303
 35
 72,665
 38
Total cost of revenue81,405 37 85,586 40 243,944 37 263,009 41 
Operating expenses(2):
  

   

        
Sales and marketing10,426
 12
 10,705
 16
 32,639
 13
 29,532
 15
General and administrative12,974
 14
 14,804
 22
 41,799
 17
 42,124
 22
Research and development19,257
 21
 11,477
 17
 53,840
 22
 32,224
 17
Operating expenses:Operating expenses:
Sales and marketing(2)
Sales and marketing(2)
23,861 11 23,057 11 74,278 11 69,182 11 
General and administrative(2)
General and administrative(2)
31,455 14 28,011 13 88,753 14 81,314 13 
Research and development(2)
Research and development(2)
61,014 27 55,581 26 183,840 28 161,227 25 
Amortization and depreciation5,071
 6
 1,659
 2
 12,781
 5
 4,863
 3
Amortization and depreciation7,948 7,587 23,481 23,123 
Total operating expenses47,728
 53
 38,645
 57
 141,059
 56
 108,743
 57
Total operating expenses124,278 56 114,236 53 370,352 57 334,846 53 
Operating income10,401
 12
 2,835
 4
 20,782
 8
 9,904
 5
Operating income16,171 16,316 41,149 36,565 
Interest expense(658) (1) (49) 
 (1,548) (1) (137) 
Interest expense(906)— (787)— (2,601)— (2,356)— 
Other income, net342
 
 139
 
 716
 
 338
 
Interest incomeInterest income8,493 2,903 21,092 4,062 — 
Other (expense) / income, netOther (expense) / income, net(435)— (76)— (1,214)— 42 — 
Income before income taxes10,085
 11
 2,925
 4
 19,950
 8
 10,105
 5
Income before income taxes23,323 11 18,356 58,426 38,313 
(Benefit from) / provision for income taxes(5,018) (6) 358
 1
 (8,981) (4) 2,927
 2
Provision for income taxesProvision for income taxes3,972 246 — 9,257 472 — 
Net income$15,103
 17 % $2,567
 4 % $28,931
 12 % $7,178
 4 %Net income$19,351 %$18,110 %$49,169 %$37,841 %
_______________
(1)Exclusive of amortization and depreciation shown in operating expenses below.
(2)Operating expenses include stock-based compensation expense as follows (in thousands):
(1)Excludes amortization and depreciation shown in operating expenses below.
 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2016 2017 2016
Stock-based compensation expense data:       
Sales and marketing$181
 $130
 $359
 $422
General and administrative584
 444
 1,908
 907
Research and development1,141
 512
 2,867
 1,551
Total stock-based compensation expense$1,906
 $1,086
 $5,134
 $2,880
(2)Operating expenses include stock-based compensation expense as follows (in thousands):

 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Stock-based compensation expense data:
Cost of hardware and other revenue$$— $$— 
Sales and marketing854 983 2,778 3,481 
General and administrative3,260 3,953 9,873 11,135 
Research and development7,689 8,218 23,769 23,437 
Total stock-based compensation expense$11,806 $13,154 $36,423 $38,053 


The following table sets forth the components of cost of revenue as a percentage of revenue:
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Components of cost of revenue as a percentage of revenue:
Cost of SaaS and license revenue as a percentage of SaaS and license revenue15 %14 %15 %14 %
Cost of hardware and other revenue as a percentage of hardware and other revenue77 81 77 84 
Total cost of revenue as a percentage of total revenue37 %40 %37 %41 %
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 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2016 2017 2016
Components of cost of revenue as a percentage of revenue:       
Cost of SaaS and license revenue as a percentage of SaaS and license revenue15% 17% 15% 17%
Cost of hardware and other revenue as a percentage of hardware and other revenue79% 80% 79% 79%
Total cost of revenue as a percentage of total revenue35% 39% 35% 38%


Comparison of the Three and Nine Months Ended September 30, 20172023 to September 30, 20162022


The following tables in this section set forth our selected condensed consolidated statements of operations, (in thousands), data for the percentage change and data as a percentage of revenue for the periods presented:presented (in thousands, except percentages):


Revenue
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Revenue
SaaS and license revenue$145,027 $133,126 %$420,853 $385,826 %
Hardware and other revenue76,827 83,012 (7)234,592 248,594 (6)
Total revenue$221,854 $216,138 %$655,445 $634,420 %
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Revenue:           
SaaS and license revenue$61,924
 $44,630
 39% $171,078
 $126,652
 35%
Hardware and other revenue28,038
 23,216
 21
 79,066
 64,660
 22
Total revenue$89,962
 $67,846
 33% $250,144
 $191,312
 31%


The $22.1$5.7 million increase in total revenue for the third quarter of 2017three months ended September 30, 2023 as compared to the third quarter of 2016same period in the prior year was primarily the result of a $17.3$11.9 million, or 39%9%, increase in our SaaS and license revenue, andpartially offset by a $4.8$6.2 million, or 21%7%increasedecrease in our hardware and other revenue. The increaseOur software license revenue included within SaaS and license revenue decreased $0.8 million to $5.7 million during the three months ended September 30, 2023 as compared to $6.5 million during the same period in the prior year primarily due to the result of the continuing transition of customers from non-hosted software to our Alarm.com segmentcloud based hosted platform. The SaaS and license revenue for the third quarter of 2017 wasAlarm.com segment increased $8.2 million for the three months ended September 30, 2023 as compared to the same period in the prior year primarily due to growth in our subscriber base, including the revenue impact from subscribers we added in 2016 and due to service providers and their subscribers on our newly-acquired Connect software platform. To a lesser extent, SaaS and license revenue increased in the third quarter of 2017 due to an increase in license fees. The increase in hardware and other revenue for the third quarter of 2017 compared to the third quarter of 2016 was primarily due to an increase in the volume of video cameras sold including several new product offering releases, and due to increases in volume of other peripherals sold during the period including the system enhancement module. Our Other segment contributed 4% of the increase in SaaS and license revenue and 13% of the increase in hardware and other revenue for the third quarter of 2017 compared to 2016.2022. The increase in SaaS and license revenue for the Alarm.com segment was partially offset by $5.7 million in license revenue from Vivint during the three months ended September 30, 2022 that did not occur during the three months ended September 30, 2023. The SaaS and license revenue for our Other segment increased $3.7 million for the third quarterthree months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in sales of 2017 was from our remote access management solution and our energy management and demand response solutions. The increasedecrease in hardware and other revenue for the three months ended September 30, 2023 as compared to the same period in the prior year was primarily from the $5.9 million decrease in hardware and other revenue, net of intersegment eliminations, in the Alarm.com segment arising from a decrease in the volume of cellular radio modules sold due to the shut down of 3G and CDMA wireless networks in 2022 by certain cellular carriers, as well as a decrease in the volume of video cameras and thermostats sold. Hardware and other revenue, net of intersegment eliminations, in our Other segment decreased $0.3 million for the third quarter of 2017 wasthree months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in video cameras solddecreased sales related to our Heating, Ventilation and hardware sold to support our remote access management solution.Air Conditioning solutions.


The $58.8$21.0 million increase in total revenue for the first nine months of 2017ended September 30, 2023 as compared to the first nine months of 2016same period in the prior year was primarily the result of a $44.4$35.0 million, or 35%9%, increase in our SaaS and license revenue, andpartially offset by a $14.4$14.0 million, or 22%6%increasedecrease in our hardware and other revenue. The increaseOur software license revenue included within SaaS and license revenue decreased $2.7 million to $17.8 million during the nine months ended September 30, 2023, as compared to $20.5 million during the same period in the prior year primarily due to the result of the continuing transition of customers from non-hosted software to our Alarm.com segmentcloud based hosted platform. The SaaS and license revenue for the firstAlarm.com segment increased $27.1 million for the nine months of 2017 wasended September 30, 2023 as compared to the same period in the prior year primarily due to growth in our subscriber base, including the revenue impact from subscribers we added in 2016 and due to service providers and their subscribers on our newly-acquired Connect software platform. To a lesser extent, SaaS and license revenue increased in the period due to an increase in license fees. The increase in hardware and other revenue for the first nine months of 2017 compared to the first nine months of 2016 was due to an increase in the volume of video cameras sold including several new product offering releases, and due to increases in volume of other peripherals sold including the system enhancement module. Our Other segment contributed 6% of the increase in SaaS and license revenue and 9% of the increase in hardware and other revenue for the first nine months of 2017 compared to 2016.2022. The increase in SaaS and license revenue for the Alarm.com segment was partially offset by $16.6 million in license revenue from Vivint during the nine months ended September 30, 2022 that did not occur during the nine months ended September 30, 2023. The SaaS and license revenue for our Other segment increased $7.9 million for the first nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in sales of 2017 was from our remote access management solution and our energy management and demand response solutions.solutions as well as our property management solution. The increasedecrease in hardware and other revenue for the nine months ended September 30, 2023 as compared to the same period in the prior year was primarily from the $12.6 million decrease in hardware and other revenue, net of intersegment eliminations, in the Alarm.com segment arising from a decrease in the volume of cellular radio modules sold due to the shut down of 3G and CDMA wireless networks in 2022 by certain cellular carriers, as well as a decrease in the volume of video cameras and thermostats sold. Hardware and other revenue, net of intersegment eliminations, in our Other segment wasdecreased $1.4 million for the nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in video cameras solddecreased sales related to our property management and hardware sold to support our remote access management solution.Heating, Ventilation and Air Conditioning solutions.



38


Cost of Revenue
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Cost of revenue(1)
Cost of SaaS and license revenue$21,917 $18,437 19 %$63,076 $54,019 17 %
Cost of hardware and other revenue59,488 67,149 (11)180,868 208,990 (13)
Total cost of revenue$81,405 $85,586 (5)%$243,944 $263,009 (7)%
% of total revenue37 %40 %37 %41 %
_____________
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Cost of revenue(1):
           
Cost of SaaS and license revenue$9,545
 $7,787
 23% $26,137
 $21,779
 20%
Cost of hardware and other revenue22,288
 18,579
 20
 62,166
 50,886
 22
Total cost of revenue$31,833
 $26,366
 21% $88,303
 $72,665
 22%
% of total revenue35% 39%   35% 38%  
(1)Excludes amortization and depreciation shown in operating expenses.
_______________

(1)Excludes amortization and depreciation.


The $5.5$4.2 million increasedecrease in cost of revenue for the third quarter of 2017three months ended September 30, 2023 as compared to the third quarter of 2016same period in the prior year was the result of a $1.8$7.7 million, or 23%11%, decrease in cost of hardware and other revenue, partially offset by a $3.5 million, or 19%, increase in cost of SaaS and license revenue and a $3.7 million, or 20%, increase inrevenue. Our cost of hardware and other revenue. The $15.6 million increase in cost ofsoftware license revenue for the first nine months of 2017 compared to the first nine months of 2016 was the result of a $4.3 million or 20%, increase inincluded within cost of SaaS and license revenue was $0.1 million for each of the three months ended September 30, 2023 and a $11.3 million, or 22%, increase in2022. The cost of hardware and other revenue.revenue for the Alarm.com segment decreased $7.5 million during the three months ended September 30, 2023 as compared to the same period in the prior year primarily due to a decrease in the number of hardware units shipped, a decrease in inventory component costs and a decrease in costs for freight shipments. The increase in cost of Alarm.com segment SaaS and license revenue relatedfor the Alarm.com segment increased $2.2 million during the three months ended September 30, 2023 as compared to the same period in the prior year primarily due to the growth in our subscriber base, which drove a corresponding increase in amounts paid to wireless network providersproviders. The cost of hardware and other revenue for the Other segment decreased $0.2 million during the three months ended September 30, 2023 as compared to the same period in the prior year primarily due to a lesser extent,decrease in the number of hardware units shipped, a decrease in inventory component costs and a decrease in costs for freight shipments. The cost of runningSaaS and license revenue for the Other segment increased $1.3 million during the three months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in sales of our network operating centers.energy management and demand response solutions, which drove a corresponding increase in amounts paid to distributed energy resource providers.

Cost of hardware and other revenue as a percentage of hardware and other revenue was 77% for the three months ended September 30, 2023 and 81% for the same period in the prior year. The decrease in cost of hardware and other revenue as a percentage of hardware and other revenue for the three months ended September 30, 2023 as compared to the same period in the prior year is primarily due to a decrease in inventory component and freight shipment costs, price increases we implemented on certain products as well as a reflection of the mix of product sales during the periods. Cost of SaaS and license revenue as a percentage of SaaS and license revenue was 15% and 17% for the third quarter of 2017three months ended September 30, 2023 and 2016 and 15% and 17%14% for the first ninesame period in the prior year. Cost of software license revenue as a percentage of software license revenue was 2% for each of the three months of 2017ended September 30, 2023 and 2016. 2022.

The $19.1 million decrease in cost of sales relativerevenue for the nine months ended September 30, 2023 as compared to ourthe same period in the prior year was the result of a $28.1 million, or 13%, decrease in cost of hardware and other revenue, growthpartially offset by a $9.0 million, or 17%, increase in cost of SaaS and license revenue. Our cost of software license revenue included within cost of SaaS and license revenue was $0.4 million for each of the nine months ended September 30, 2023 and 2022. The cost of hardware and other revenue for the Alarm.com segment decreased $26.9 million during the nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to a decrease in the achievementnumber of economieshardware units shipped, a decrease in inventory component costs and a decrease in costs for freight shipments. The cost of scale relatedSaaS and license revenue for the Alarm.com segment increased $6.5 million during the nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to the growth in our subscriber base, including the addition of the subscribers of our newly-acquired Connect software platform, which hasdrove a higher gross margin profile but lower revenue per subscriber. Thecorresponding increase in amounts paid to wireless network providers. The cost of hardware and other revenue relatedfor the Other segment decreased $1.2 million during the nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to oura decrease in the number of hardware units shipped, a decrease in inventory component costs and a decrease in costs for freight shipments. The cost of SaaS and license revenue for the Other segment increased $2.5 million during the nine months ended September 30, 2023 as compared to the same period in the prior year primarily due to an increase in hardwaresales of our energy management and other revenue. The decreasedemand response solutions, which drove a corresponding increase in cost of hardware as a percentage of hardware and other revenue is a reflection of the mix of product sales during the periods. amounts paid to distributed energy resource providers.

Cost of hardware and other revenue as a percentage of hardware and other revenue was 79% and 80%77% for the third quarter of 2017nine months ended September 30, 2023 and 2016, and 79% and 79%84% for the first nine months of 2017 and 2016.

Sales and Marketing Expense
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Sales and marketing$10,426
 $10,705
 (3)% $32,639
 $29,532
 11%
% of total revenue12% 16% 

 13% 15% 


same period in the prior year. The decrease in salescost of hardware and marketing expenseother revenue as a percentage of $0.3 millionhardware and other revenue for the third quarter of 2017nine months ended September 30, 2023 as compared to the third quarter of 2016 wassame period in the prior year is primarily due to a decrease in marketing expense partially offset by aninventory component and freight shipment costs, price increases we have implemented on some of our products as well as a reflection of the mix of product sales during the periods. Cost of SaaS and license revenue as a percentage of SaaS and license revenue was 15% for the nine months ended September 30, 2023 and 14% for the same period in the prior year. Cost of software license revenue as a percentage of software license revenue was 2% for each of the nine months ended September 30, 2023 and 2022.

39


Sales and Marketing Expense
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Sales and marketing$23,861 $23,057 %$74,278 $69,182 %
% of total revenue11 %11 %11 %11 %

The $0.8 million increase in employee headcount in 2017. Oursales and marketing expense for our Alarm.com segment decreased $1.6 millionthe three months ended September 30, 2023 as compared to the same period in the prior year was primarily due to a marketing initiative we undertook in the third quarter of 2016 which did not recur in the third quarter of 2017. This decrease is partially offset by the$1.6 million increase in headcount for our sales force, service provider partner support team and marketing team to support our growth and for international expansion. As a result, our personnel and related costs for our Alarm.com segment, attributable in part to increases in the headcount for our sales team and our service provider partner support team to support our growth, partially offset by a $1.2 million decrease in marketing expense, including advertising costs. Personnel and related costs includes salary, benefits, stock-based compensation and travel expenses,expenses. Sales and marketing expense for our Alarm.com segment also increased by $0.8$0.2 million for the third quarter of 2017.three months ended September 30, 2023 as compared to the same period in the prior year due to an increase in our expenses for external consultants. Sales and marketing expense from our Other segment increased by $0.4$0.3 million infor the third quarter of 2017 due to a $0.2 million increase in expenses related to use of consultants to support our growth. In addition, our Other segment marketing costs increased by $0.2 millionthree months ended September 30, 2023 as compared to the third quarter of 2016. Salessame period in the prior year, primarily due to an increase in personnel and marketing expense as a percent of total revenue was 12% and 16%related costs, attributable in part to increases in the headcount for the third quarter of 2017 and 2016, respectively, a decrease of 4%.our sales team.


The $5.1 million increase in sales and marketing expense of $3.1 million for the first nine months of 2017ended September 30, 2023 as compared to the same period in 2016the prior year was primarily due to increasesa $6.1 million increase in headcount for our sales force, service provider partner support team and marketing team, as well as expenses related to use of consultants to support our growth and for international expansion and marketing initiatives. As a result, our personnel and related costs for our Alarm.com segment, increased by $3.1 millionattributable in part to increases in the headcount for the first nine months of 2017. This increase isour sales team and our service provider partner support team to support our growth, partially offset by the $1.6a $3.1 million decrease in marketing expense, including advertising cost. Sales and marketing expense for our Alarm.com segment also increased by $0.8 million for the nine months ended September 30, 2023 as compared to the same period in the prior year due to a marketing initiative we undertookan increase in the third quarter of 2016 which did not recur in the third quarter of 2017.our expenses for external consultants. Sales and marketing expense from our Other segment increased by $1.6$1.0 million for the nine months ended September 30, 2023, as compared to the same period in the first nine months of 2017prior year, primarily due to an increaseincreases in employee headcount and associated personnel and related costs, as well as expenses relatedattributable in part to increases in the use of consultants to supportheadcount for our growth. Sales and marketing expense as a percent of total revenue was 13% and 15% for the first nine months of 2017 and 2016, a decrease of 2%.sales team. The overall number of employees in our sales and marketing teams increased from 211504 as of September 30, 20162022 to 249566 as of September 30, 2017.2023.


General and Administrative Expense
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
General and administrative$31,455 $28,011 12 %$88,753 $81,314 %
% of total revenue14 %13 %14 %13 %
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
General and administrative$12,974
 $14,804
 (12)% $41,799
 $42,124
 (1)%
% of total revenue14% 22%   17% 22%  


The $1.8$3.4 million decreaseincrease in general and administrative expense for the third quarter of 2017three months ended September 30, 2023 as compared to the third quarter of 2016same period in the prior year was primarily due to a $3.3 million increase in legal costs for our Alarm.com segment related to intellectual property litigation. General and administrative expenses from our Other segment decreased by $0.4 million for the three months ended September 30, 2023 as compared to the same period in the prior year, primarily due to a decrease in personnel and related costs.

The $7.4 million increase in general and administrative expense for the nine months ended September 30, 2023 as compared to the same period in the prior year was primarily due to a $3.0 million decrease in acquisition-related expenses related to the Acquisition, which closed on March 8, 2017, in addition to a $1.1 million decrease in legal expenses related to ongoing intellectual property litigation within our Alarm.com segment. These decreases for our Alarm.com segment were partially offset by a $1.0 million increase in expense for external consultants to support our growth and compliance with the regulations governing public companies as well as an increase of $0.9 million in personnel and related costs due to anfor our Alarm.com segment and a $1.9 million increase in employee headcountour expenses for external consultants. Additionally, legal costs related to supportintellectual property litigation increased $1.1 million, rent expense increased $0.6 million, the provision for credit losses increased $0.4 million and insurance-related costs increased $0.4 million for our operational growth and fromAlarm.com segment for the addition ofnine months ended September 30, 2023 as compared to the Connect and ObjectVideo Labs teams.same period in the prior year. General and administrative expenseexpenses from our Other segment decreased by $0.7$1.3 million for the third quarter of 2017nine months ended September 30, 2023 as compared to the third quarter of 2016same period in the prior year, primarily due to a $0.8 million decrease in personnel and related costs asand a result of a $1.2 million adjustment during the third quarter of 2016 to increase the fair value of subsidiary stock awards granted to the employees of one of our subsidiaries.

The $0.3$0.5 million decrease in general and administrative expensethe provision for the first nine months of 2017 compared to the first nine months of 2016 was due in part to a $6.7 million decrease in legal expenses related to ongoing intellectual property litigation within our Alarm.com segment as well as a $1.0 million decrease in acquisition-related expenses related to the Acquisition. These decreases were partially offset by a $4.4 million increase in personnel and related costs for our Alarm.com segment due to an increase in employee headcount to support our operational growth and from the addition of the Connect and ObjectVideo Labs teams. In addition, there was a $1.1 million increase in expense for external consultants within our Alarm.com segment to support our growth and compliance with the regulations governing public companies as well as a $0.8 million increase in rent expense. General and administrative expenses from our Other segment decreased by $0.6 million for the first nine months of 2017 compared to the first nine months of 2016 primarily due to a $0.7 million decrease in personnel and related costs primarily as a result of a $1.2 million adjustment during the third quarter of 2016 to increase the fair value of subsidiary stock awards granted to the employees of one of our subsidiaries.

credit losses. The overall number of employees in general and administrative functions increased from 64214 as of September 30, 20162022 to 93227 as of September 30, 2017.2023.


40


Research and Development Expense
Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
2017 2016 2017 2016  Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
            2023202220232022
Research and development$19,257
 $11,477
 68% $53,840
 $32,224
 67%Research and development$61,014 $55,581 10 %$183,840 $161,227 14 %
% of total revenue21% 17%   22% 17%  % of total revenue27 %26 %28 %25 %


The $7.8$5.4 million increase in research and development expense for the third quarter of 2017three months ended September 30, 2023 as compared to the third quarter of 2016same period in the prior year was primarily due to a $4.3 million increase in personnel and related costs for our Alarm.com segment, attributable in part to an increase in headcount of employees in research and development functions to continue to innovate and enhanceas well as a $0.5 million increase in our platform capabilities for both our residential and commercial subscribers. In addition, we continue to develop our suite of enterprise tools geared toward enabling our service provider partners to grow their business. Our personnel and related costs for our Alarm.com segment increased by $5.6 million for the third quarter of 2017 which was due in part to the addition of employees from the Connect and ObjectVideo Labs teams. In addition, expenseexpenses for external consultants and information technology to support our research and development personnel increased by $1.0 million in the third quarter of 2017.consultants. Research and development expense from our Other segment increased by $0.7$0.9 million for the third quarter of 2017three months ended September 30, 2023 as compared to the third quarter of 2016,same period in the prior year, primarily due to a $0.6 millionan increase in personnel and related expense due to the addition of employees from the Piper team in the first quarter of 2017 and a $0.1 million increase in expense for external consultants.costs.


The $21.6$22.6 million increase in research and development expense for the first nine months of 2017ended September 30, 2023 as compared to the first nine months of 2016same period in the prior year was primarily due to ana $17.7 million increase in headcount of employees and the addition of employees as a result of our recent acquisitions in research and development functions. Our personnel and related costs for our Alarm.com segment, increased by $14.8 million for the first nine monthsattributable in part to an increase in headcount of 2017 compared to the first nine months of 2016. In addition, expense for external consultants and information technology to support ouremployees in research and development personnel increased $2.6functions as well as a $1.5 million increase in the first nine months of 2017.our expenses for external consultants. Research and development expense from our Other segment increased by $2.0$3.2 million for the first nine months of 2017ended September 30, 2023 as compared to the first nine months of 2016,same period in the prior year, primarily due to a $1.1 millionan increase in personnel and related expense

and a $0.3 million increase in expense for external consultants.costs. The overall number of employees in research and development functions increased from 304981 as of September 30, 20162022 to 4431,116 as of September 30, 2017.2023.


Amortization and Depreciation
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Amortization and depreciation$7,948 $7,587 %$23,481 $23,123 %
% of total revenue%%%%
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Amortization and depreciation$5,071
 $1,659
 206% $12,781
 $4,863
 163%
% of total revenue6% 2%   5% 3%  


The $3.4 million and $7.9 million increase in amortizationAmortization and depreciation increased $0.4 million for each of the third quarterthree and first nine months of 2017ended September 30, 2023 as compared to the same periods of 2016 wasin the prior year, primarily due to the customer relationships, developed technology and trade name intangiblesintangible assets that were acquired fromin connection with the Acquisition and the ObjectVideo Labs acquisition in the first quarterpurchase of 2017.EBS Spółka z ograniczoną odpowiedzialnością, or EBS, on January 18, 2023.


Interest Expense
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Interest expense$(906)$(787)15 %$(2,601)$(2,356)10 %
% of total revenue— %— %— %— %
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Interest expense$(658) $(49) 1,243% $(1,548) $(137) 1,030%
% of total revenue(1)%  %   (1)%  %  


Interest expense increased $0.6$0.1 million and $1.4$0.2 million fromfor the third quarterthree and first nine months of 2017ended September 30, 2023, respectively, as compared to the same periods of 2016in the prior year, primarily due to the interest expense incurred on the additional $67.0assumed debt from the acquisition of EBS on January 18, 2023.

Interest Income
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Interest income$8,493 $2,903 193 %$21,092 $4,062 419 %
% of total revenue%%%— %

Interest income increased $5.6 million drawn under the 2014 Facility during the first quarter of 2017 to fund the Acquisition.

Other Income, Net
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
Other income, net$342
 $139
 146% $716
 $338
 112%
% of total revenue% %   % %  

Included in other income, netand $17.0 million for the third quarterthree and first nine months of 2017 wasended September 30, 2023, respectively, as compared to the same periods in the prior year, primarily due to an increase in interest income earned on our cash balance and cash equivalents from higher interest rates during the three and nine months ended September 30, 2023.
41



Other (Expense) / Income, Net
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Other (expense) / income, net$(435)$(76)472 %$(1,214)$42 (2,990)%
% of total revenue— %— %— %— %

Other (expense) / income, earned on notes receivable partially offset from a loss from an equity method investment that isnet increased $0.4 million and $1.3 million for the three and nine months ended September 30, 2023, respectively, as compared to the same periods in the start-up phase of its operations.prior year, primarily due to an increase in non-operating and miscellaneous expenses.


Provision for Income Taxes
 Three Months Ended
September 30,
%
Change
Nine Months Ended
September 30,
%
Change
 2023202220232022
Provision for income taxes$3,972 $246 1,515 %$9,257 $472 1,861 %
% of total revenue%— %%— %
 Three Months Ended 
 September 30,
 %
Change
 Nine Months Ended 
 September 30,
 %
Change
 2017 2016  2017 2016 
            
(Benefit from) / provision for income taxes$(5,018) $358
 (1,502)% $(8,981) $2,927
 (407)%
% of total revenue(6)% 1%   (4)% 2%  


The provision for income taxes increased $3.7 million and $8.8 million for the three and nine months ended September 30, 2023, respectively, as compared to the same periods in the prior year. Our effective tax rate was (49.8)%17.0% and (45.0)%15.8% for the third quarterthree and first nine months of 2017,ended September 30, 2023, respectively, as compared to 12.2%1.3% and 29.0%1.2% for the same periods in the prior year. The decreaseincrease in the effective tax rate was primarily related to recognizing the tax windfall benefits from the exercise of employee stock options through the income statement provision for income taxes for the three and nine months ended September 30, 2023 as compared to the same periods in the period incurred. We adoptedprior year was primarily due to an increase in income before income taxes, foreign withholding taxes and a stock-based compensation tax shortfall. Additionally, the accounting provision that simplified the tax for employee stock-based payment transactionsincrease in the first quarter of 2017. Accordingly, previous tax windfall benefits were required to be recorded in additional paid-in-capital.

Additionally, our benefit fromprovision for income taxes increasedfor the nine months ended September 30, 2023 as compared to the same period in the prior year was due to an unfavorable true-up adjustment of our 20162022 income tax provision estimate associated with research and development tax credit study that was finalizedcredits recorded during the second quarter of 2017, resulting in a higher 2016 and 2017 tax credit benefit than we had been previously recording.2023.


Segment Information


We have two reportable segments:segments: Alarm.com and Other. Our Alarm.com segment represents our cloud-based platformand Software platforms for the intelligently connected property and related solutions that contributedcontributed 93% and 94% of our revenue, net of intersegment eliminations, for the third quarter of 2017three and 2016.nine months ended September 30, 2023, respectively, as compared to 94% for the same periods in the prior year. Our Other segment is focused on researching, developing and offering homeresidential and commercial automation solutions and energy management products and services in adjacent markets. The consolidated subsidiaries that make up our Other segment are in the investment stage and have incurred significant operating expenses relative to their revenue.


On March 8, 2017, we completed the Acquisition. Connect provides an interactive security and home automation software platform for service providers. Piper designs, produces and sells an all-in-one video and home automation hub. Piper currently operates both a retail do-it-yourself product business and a channel oriented business. On January 1, 2017, we completed the acquisition of ObjectVideo Labs from ObjectVideo, Inc., or ObjectVideo. ObjectVideo was a pioneer in the fields of video analytics and computer vision with technology that extracted meaning and intelligence from video streams in real-time to enable object tracking, pattern recognition and activity identification. We anticipate that the ObjectVideo Labs engineering team's capabilities and expertise will accelerate our research and development of video services and video analytic applications. Connect's and ObjectVideo Labs' financial results from the closing of the respective acquisitions through September 30, 2017 are included in the Alarm.com segment. Piper's financial results from the closing of the acquisition through September 30, 2017 are included in the Other segment.

Our Alarm.com segment grewincreased from 424 employees as of January 1, 2016 to 7071,540 employees as of September 30, 2017. Our Other segment decreased from 83 employees as of January 1, 20162022 to 781,778 employees as of September 30, 2017.2023 and increased from 1,712 employees as of June 30, 2023. Our Other segment increased from 159 employees as of September 30, 2022 to 208 employees as of September 30, 2023 and increased from 197 employees as of June 30, 2023. Inter-segment revenue includes sales of hardware between our segments.


42


The following table presents our revenue, inter-segment revenue and operating expenses by segment (in thousands):
Three Months Ended
September 30,
20232022
SaaS and license revenueHardware and other revenueOperating expensesSaaS and license revenueHardware and other revenueOperating expenses
Alarm.com$130,711 $76,336 $111,477 $122,555 $82,300 $102,315 
Other14,316 1,685 12,921 10,571 1,876 12,041 
Intersegment Alarm.com— (1,021)(120)— (1,059)(120)
Intersegment Other— (173)— — (105)— 
Total$145,027 $76,827 $124,278 $133,126 $83,012 $114,236 
Nine Months Ended
September 30,
20232022
SaaS and license revenueHardware and other revenueOperating expensesSaaS and license revenueHardware and other revenueOperating expenses
Alarm.com$384,116 $232,464 $333,684 $357,031 $245,679 $301,049 
Other36,737 5,263 37,028 28,795 6,834 34,157 
Intersegment Alarm.com— (2,678)(360)— (3,302)(360)
Intersegment Other— (457)— — (617)— 
Total$420,853 $234,592 $370,352 $385,826 $248,594 $334,846 

Our SaaS and license revenue for the Alarm.com segment included software license revenue of $5.7 million and $17.8 million for the three and nine months ended September 30, 2023, respectively, as compared to $6.5 million and $20.5 million for the same periods in the prior year. There was no software license revenue recorded for the Other segment during the three and nine months ended September 30, 2023 and 2022.
 Three Months Ended 
 September 30,
 2017 2016
 Revenue Operating expenses Revenue Operating expenses
Alarm.com$85,287
 $43,221
 $64,420
 $34,557
Other6,311
 4,507
 5,355
 4,088
Intersegment Alarm.com(794) 
 (700) 
Intersegment Other(842) 
 (1,229) 
Total$89,962
 $47,728
 $67,846
 $38,645
        
 Nine Months Ended 
 September 30,
 2017 2016
 Revenue Operating expenses Revenue Operating expenses
Alarm.com$237,137
 $127,555
 $182,205
 $98,173
Other16,198
 13,504
 13,289
 10,570
Intersegment Alarm.com(1,939) 
 (2,040) 
Intersegment Other(1,252) 
 (2,142) 
Total$250,144
 $141,059
 $191,312
 $108,743


Critical Accounting Policies and Significant Judgments and Estimates


Our management’s discussion and analysis of our financial condition and results of operations is based on our condensed consolidated financial statements, which have been prepared in accordance with GAAP. The preparation of these condensed consolidated financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenue, costs and expenses during the reported period. In accordance with GAAP, we base our estimates on historical experience and on various other assumptions that we believe are reasonable under the circumstances. ActualBecause of the use of estimates inherent in the financial reporting process in light of the continuing uncertainty arising from the Macroeconomic Conditions, actual results maycould differ from thesethose estimates under different assumptions or conditions, and toany such differences may be material. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations and cash flows will be affected. As a result of the Acquisition during the first quarter of 2017, we updated certain of our critical accounting policies. See

Note 2 to our condensed consolidated financial statements for more information. Except as disclosed in Note 2 of our notes to the condensed consolidated financial statements, there were no other material changes to our use of estimates or other critical accounting policies from those disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2022 filed on March 16, 2017 with the SEC.SEC on February 24, 2023.


Recently Issued Accounting StandardsLiquidity and Capital Resources

See Note 2 of our condensed consolidated financial statements for information related to recently issued accounting standards.


Working Capital


The following table summarizes our cash and cash equivalents, accounts receivable, net and working capital, which is current assets minus current liabilities, for the periods indicated (in thousands):
 September 30, 2023December 31, 2022
Cash and cash equivalents$679,969 $622,165 
Accounts receivable, net110,267 124,283 
Working capital759,252 726,152 
43


 September 30, 2017 December 31, 2016
Cash and cash equivalents$84,640
 $140,634
Accounts receivable, net41,201
 29,810
Working capital106,106
 150,485


We define working capital as current assets minus current liabilities. Our cash and cash equivalents as of September 30, 20172023 are available for working capital purposes. We do not enter into investments for trading purposes, and ourOur investment policy isdefines allowable investments and establishes guidelines relating to invest any excess cash in short term, highly liquidcredit quality, diversification and maturities of our investments thatto preserve capital, maintain liquidity and limit the amount of credit risk exposure. As of principal loss; therefore,September 30, 2023, our cash and cash equivalents arewere primarily held in demand deposit accounts that generate very low returns.money market accounts.


Liquidity and Capital Resources


As of September 30, 2017,2023, we had $84.6$680.0 million in cash and cash equivalents. We consider all highly liquid instruments purchased with an original maturity from the date of purchase of three months or less to be cash equivalents. To date, we have principally financed our operations through cash generated by operating activities and through private and public equity and debt financings. We mitigate the risk of loss for our cash and cash equivalents by depositing funds with a number of reputable financial institutions and monitoring risk profiles and investment strategies of money market funds.


On March 8,October 27, 2022, we filed a demand for arbitration of a dispute arising under the Patent Cross License Agreement between Alarm.com and Vivint executed in November 2013. Vivint has stopped paying license fees to Alarm.com under the agreement. Vivint had been paying the required license fees to Alarm.com since the agreement was executed in November 2013. Alarm.com disputes Vivint's refusal of payment and is seeking continued payments of license fees in the arbitration, as well as interest and declaratory relief. As a result of Vivint’s refusal to pay license fees under the agreement, which began during the fourth quarter of 2022, cash flows from operating activities will continue to be lowered by approximately $6.0 million on a quarterly basis, plus additional legal fees.

Beginning in 2022, the Tax Cuts and Jobs Act of 2017 amended Internal Revenue Code Section 174, or Section 174, to eliminate the option to immediately deduct research and development expenditures in the year incurred, requiring these expenditures to be capitalized and amortized. While we completedcalculated the Acquisition2022 Federal and state cash tax increase from Section 174 to be $38.1 million, we did not pay this additional cash tax liability as part of our 2022 estimated tax payments due to the possible deferral, modification or repeal of Section 174. The additional 2022 Federal cash tax liability was included in current income taxes payable as of December 31, 2022, and was paid in February 2023. The increased 2022 state tax liability was paid in April 2023 in the amount of $7.5 million. The Section 174 impact on 2023 cash flows from operating activities will depend on, among other factors, our 2023 operating results and the level of 2023 research and development activity. Based on information currently available to us, we estimate the increased 2023 Section 174 Federal and state cash consideration was $148.5 million. We used $81.5tax payable for our 2023 taxable income to be in the range of $40.0 million ofto $45.0 million if the requirement to capitalize and amortize research and development expenditures is not deferred, modified or repealed. This estimate is based on the limited information that is currently available and is subject to change. While the largest impact will be to cash on handflow from operating activities, the impact would continue over the five-year amortization period, but would decrease over that period and drew $67.0 million under the 2014 Facilityis expected to fund the Acquisition.be immaterial beginning in year six.


We believe our existing cash and cash equivalents and our future cash flows from operating activities will be sufficient to meet our anticipated operating cash needs for at least the next 12 months. Over the final three months of fiscal year 2017,2023, we expect our capital expenditure requirements to be approximately $0.7between $1.0 million including approximately $0.2and $2.0 million, anticipated to be incurred for leasehold improvementsprimarily related to purchases of computer software and equipment as well as the continued expansionbuild out of our corporate headquarters. Our landlord has providedleased and owned office space. Maturities of lease liabilities for a total of $9.7 million of tenant improvement allowances, all of which we have usedour various office, data center and equipment leases as of JuneSeptember 30, 2017. 2023 are as follows: $3.7 million for the remainder of 2023, $13.7 million in 2024, $11.6 million in 2025, $7.0 million in 2026, $1.6 million in 2027 and $2.4 million in 2028 and thereafter.

Our future working capital, and capital expenditure and cash requirements will depend on many factors, including the impact of the Macroeconomic Conditions on the economy and our operations, the rate of our revenue growth, the amount and timing of our investments in human resources and capital equipment, future acquisitions and investments, and the timing and extent of our introduction of new solutions and platform and solution enhancements. As the impact of the Macroeconomic Conditions on the economy and our operations evolves, we will continue to assess our liquidity needs. To the extent our cash and cash equivalents and cash flows from operating activities are insufficient to fund our future activities, we may need to borrow additional funds through our bank credit arrangements or raise funds from public or private equity or debt financings. If we raise additional funds through the incurrence of indebtedness, such indebtedness would likely have rights that are senior to holders of our equity securities and could contain covenants that restrict our operations. Any additional equity financing would be dilutive to our current stockholders.


Sources of LiquidityMaterial Cash Requirements

To date, we have principally financed our operations through cash generated by operating activities and, to a lesser extent, from the sale of capital stock. We have raised $125.8 million in net cash, primarily from our initial public offering, or IPO, and also the sale of our preferred stock and to a lesser extent, from the proceeds of sales of common stock and stock option exercises.

Our 2014 Facility is a revolving credit facility with SVB as administrative agent, and a syndicate of lenders to finance working capital and certain permitted acquisitions and investments. The 2014 Facility is available to us to refinance existing debt and for general corporate and working capital purposes including acquisitions, and has a current borrowing capacity of $75.0 million. We have the option to increase the borrowing capacity of the 2014 Facility to $125.0 million with the consent of the lenders. We used $67.0 million of borrowing capacity to finance the Acquisition.


As of September 30, 2017, $72.02023, there were no material changes in our cash requirements from those disclosed in the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in our Annual Report.

44


Sources of Liquidity

On January 20, 2021, we issued $500.0 million was outstanding under the 2014 Facility, no lettersaggregate principal amount of credit were utilized0% convertible senior notes due January 15, 2026 in a private placement to qualified institutional buyers and $3.0received proceeds of $484.3 million, remained available for borrowing under the 2014 Facility. The 2014 Facility contains various financialnet of $15.7 million of transaction fees and other covenants that require us to maintain a maximum consolidated leverage ratio and a fixed charge coverage ratio, and limit our capacity to incur other indebtedness, liens, make certain payments including dividends, and enter into other transactions.debt issuance costs. The 2014 Facility is secured by substantially all of our assets, including our intellectual property. As of September 30, 2017, we were in compliance

with all covenants under the 2014 Facility. Our outstanding amounts under the 2014 Facility are due at maturity in November 2018.

Subsequent to September 30, 2017 and prior to the filing of this Quarterly Report on Form 10-Q, we refinanced the $72.0 million outstanding under the 2014 Facility, by entering into a new $125.0 million senior secured revolving credit facility, or the 2017 Facility, with SVB, as administrative agent, PNC Bank, National Association, as documentation agent, and a syndicate of lenders. Upon entry into the 2017 Facility, we borrowed $72.0 million, which was used to repay the previously outstanding balance under 2014 Facility. As of the date of the filing of this Quarterly Report on Form 10-Q, no additional amounts have been drawn under the 2017 Facility. The 2017 Facility matures in October 2022 and includes an option to further increase the borrowing capacity to $175.0 million with the consent of the lenders. The 2014 Facility and 2017 Facility2026 Notes are discussed in more detail belowabove in Note 12 to the condensed consolidated financial statements.

Dividends

We did not declare or pay dividends during the three and nine months ended September 30, 2023 or 2022. We cannot provide any assurance that we will declare or pay cash dividends on our common stock in the future. We currently anticipate that we will retain all of our future earnings, if any, for use in the operation and expansion of our business and we do not anticipate paying cash dividends in the foreseeable future. Payment of future cash dividends, if any, will be at the discretion of the board of directors after taking into account various factors, including our financial condition, operating results, current and anticipated cash needs, the requirements of current or then-existing debt instruments and other factors the board of directors deems relevant.

Stock Repurchase Programs

On December 3, 2020, our board of directors authorized a stock repurchase program, under “Debt Obligations.”which we were authorized to purchase up to an aggregate of $100.0 million of our outstanding common stock during the three-year period ending December 3, 2023. No shares of our common stock were repurchased under this program during the three and nine months ended September 30, 2023. During the three and nine months ended September 30, 2022, we repurchased 5,595 and 840,249 shares of our common stock under this program for $0.4 million and $51.9 million, respectively, which includes applicable commissions and fees.


On February 15, 2023, our board of directors authorized the cancellation of the balance under the stock repurchase program ending December 3, 2023 and also authorized a stock repurchase program, effective February 23, 2023, under which we are authorized to purchase up to an aggregate of $100.0 million of our outstanding common stock during the two-year period ending February 23, 2025. During the three and nine months ended September 30, 2023, 105,285 and 239,540 shares of our common stock were repurchased under this program for $6.2 million and $12.9 million, respectively, which includes applicable commissions and fees. As of January 1, 2023, we are subject to a 1.0% excise tax on the value of net corporate stock repurchases under the Inflation Reduction Act of 2022. When applicable, the excise tax will be included as part of the cost basis of shares acquired and is presented within stockholders’ equity in the condensed consolidated balance sheets.

Historical Cash Flows


The following table sets forth our cash flows for the periods indicated (in thousands):
 Nine Months Ended
September 30,
 20232022
Cash flows from operating activities$96,093 $22,455 
Cash flows used in investing activities(21,735)(62,625)
Cash flows used in financing activities(15,245)(48,475)
 Nine Months Ended 
 September 30,
 2017 2016
Cash flows from operating activities$38,545
 $11,531
Cash flows used in investing activities(162,983) (5,481)
Cash flows from financing activities68,444
 642


Operating Activities


Cash flows from operating activities have typically been generated from our net income and by changes in our operating assets and liabilities, particularly from accounts receivable and inventory, adjusted for non-cash expense items such as amortization and depreciation, deferred income taxes and stock-based compensation.


For the first nine months of 2017,ended September 30, 2023, cash flows from operating activities were $38.5$96.1 million, ancompared to $22.5 million for the same period in the prior year. This $73.6 million increase of $27.0in cash flows from operating activities was due to a $62.4 million increase in cash from the first nine months of 2016, as the result ofoperating assets and liabilities and a $21.8$11.3 million increase in net income, partially offset by a $3.4$0.1 million decrease in non-cash and other reconciling items.

The $62.4 million increase in non-cash items and a $1.8 millionreduction in cash used byfrom operating assets and liabilities.

The $3.4 million increase in non-cash itemsliabilities was due in part to (i) a $7.9 million increase in amortization and depreciation primarily due to a $39.8 million change in inventory resulting from a decrease in purchased inventory following prior year purchase activity to reduce risks and uncertainties in our supply chain as well as differences in the additional amortizationtiming of customer relationships, developed technology and trade name intangibles acquired from the Acquisitiondisbursements and the ObjectVideo Labs acquisition in the first quartercollection of 2017, and (ii) a $2.3 million increase in stock-based compensation resulting from additional grants of stock options and restricted stock unitsreceipts during the nine months ended September 30, 2017. These increases are partially offset by a $6.72023 as compared to the same period in the prior year. The $0.1 million changedecrease in deferred income taxesnon-cash and other reconciling items was primarily due to: (i) an increase in research and development tax credits, (ii) an increaseto a $1.6 million decrease in stock-based compensation expense and an increase in acquisition-related expense during the nine months ended September 30, 2017.

The $1.8 million reduction in cash used by operating activities was primarily due2023 as compared to a reductionthe same period in the change in the accounts receivable balance of $8.0 million, net of reserves and net of $11.4 million of acquired accounts receivable, due to the growth in our subscriber base and the timing of service provider payments. This reduction in cash used by operating activities wasprior year, partially offset by a $5.1$1.2 million increase in the change in other assets primarily due to a tax receivable recordedinventory write-down during the nine months ended September 30, 2017 resulting from (i) an increase in research and development tax credits and (ii) an increase in2023, which did not occur during the tax windfall benefit from stock options. In the first quarter of 2017, we adopted the accounting guidance for simplification of employee stock-based payments and retrospectively presented the cash flows related to tax windfall benefits as operating activities. The tax windfall benefit under previous guidance was recorded in additional paid-in capital.nine months ended September 30, 2022.

45



Investing Activities


Our investing activities typically include acquisitions, capital expenditures, investments in unconsolidated entities, notes receivable issued to companies with offerings complementary to ours and proceeds from the repayment of those notes receivable. Our capital expenditures have primarily been for general business use, including leasehold improvements as we have expanded our office space to accommodate our growth in headcount, computer equipment used internally and expansion of our network operations centers.


For the first nine months of 2017, ourended September 30, 2023, cash flows used in investing activities was $163.0were $21.7 million, as compared to $5.5$62.6 million for the first nine months of 2016.same period in the prior year. The $157.5$40.9 million increasedecrease in cash flows used in investing activities was primarily due to our paymentthe $31.9 million paid to purchase 85% of $154.3the issued and outstanding shares of capital stock of Noonlight, Inc., during the nine months ended September 30, 2022 and $21.8 million purchase of developable land during the nine months ended September 30, 2022, which did not occur during the nine months ended September 30, 2023, as well as a $2.7 million decrease in the issuance of notes receivable during the nine months ended September 30, 2023 as compared to the same period in the prior year. The decrease in cash flows used in investing activities was partially offset by $9.7 million paid to purchase 100% of the issued and outstanding shares of capital stock of EBS, net of cash acquired, for our acquisitions inand the first quarter of 2017. In addition, we issued $5.0$5.9 million in loanspaid to distribution partners inpurchase certain assets from Vintra, including direct transaction costs, during the first nine months of 2017,ended September 30, 2023, which did not occur induring the first nine months of 2016. These increases in cash used in investing activities were partially offset by a $1.6 million increase in receipts of payments on notes receivable in the first nine months of 2017 as compared to the first nine months of 2016.ended September 30, 2022.


Financing Activities


Cash generated by financing activities includes borrowings under our credit facility,proceeds from the 2026 Notes and proceeds from the issuance of common stock from employee stock option exercises and from our employee stock purchase plan. Cash used in financing activities typically includes repurchases of common stock and repayments of debt.


For the first nine months of 2017,ended September 30, 2023, cash flows fromused in financing activities was $68.4were $15.2 million, compared to $0.6$48.5 million for the first nine months of 2016.same period in the prior year. The $67.8$33.3 million increasedecrease in cash flows fromused in financing activities was primarily due to the $67.0$39.0 million decrease in purchases of proceeds from the 2014 Facility for the Acquisition in March, partially offset by repayments of $1.7 million under the 2014 Facility.

Contractual Obligations

The following table presents aggregate information about our material contractual obligations and the periods in which those future payments were due as of September 30, 2017. Future events could cause actual payments to differ from these estimates. As of September 30, 2017, the following table summarizes our contractual obligations and the effect such obligations are expected to have on our liquidity and cash flow in future periods (in thousands):
Contractual Obligations 
Less Than
1 Year
 1 to 3 Years 3 to 5 Years 
More Than
5 Years
 Total
Debt:          
Principal payments $
 $72,000
 $
 $
 $72,000
Interest payments 2,547
 272
 
 
 2,819
Unused line fee payments 6
 1
 
 
 7
Operating lease commitments 6,432
 11,152
 10,060
 17,959
 45,603
Other current liabilities1
 2,671
 
 
 
 2,671
Other long-term liabilities 
 824
 420
 306
 1,550
Total contractual obligations $11,656
 $84,249
 $10,480
 $18,265
 $124,650
_______________

(1)Represents the current portion of our liability to repurchase subsidiary unit awards for our professional residential property management and vacation rental management subsidiary.

The commitment amounts in the table above are associated with contracts that are enforceable and legally binding and that specify all significant terms, including fixed or minimum services to be used, fixed, minimum or variable price provisions, and the approximate timing of the actions under the contracts. The table does not include obligations under agreements that we can cancel without a significant penalty.

Letters of Credit

As of September 30, 2017, we had no outstanding letters of credit under our 2014 Facility.

Off-Balance Sheet Arrangements

We do not have any relationships with unconsolidated entities or financial partnerships, including entities sometimes referred to as structured finance or special purpose entities that were established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. We do not engage in off-balance sheet financing arrangements. In addition, we do not engage in trading activities involving non-exchange traded contracts.

Debt Obligations

We have a $75.0 million revolving credit facility with SVB, as administrative agent, and a syndicate of lenders that matures in November 2018, or the 2014 Facility. We have the option to increase the borrowing capacity of the 2014 Facility to $125.0 million with the consent of the lenders. The 2014 Facility is secured by substantially allshares of our assets, including our intellectual property.

The outstanding principal balance on the 2014 Facility accrues interest at a rate equal to either (1) the Eurodollar Base Rate, or LIBOR, plus an applicable margin based on our consolidated leverage ratio, or (2) the higher of (a) the Wall Street Journal prime rate, and (b) the Federal Funds rate plus 0.50% plus an applicable margin based on our consolidated leverage ratio, at our option. Forcommon stock during the nine months ended September 30, 20172023 as compared to the same period in the prior year, partially offset by $3.0 million in debt payments related to the debt assumed in the acquisition of EBS as well as $1.7 million paid for holdback provisions from prior business combinations and 2016, we elected for the outstanding principal balance to accrue interest at LIBOR plus 2.00%, LIBOR plus 2.25%, and LIBOR plus 2.50% when our consolidated leverage ratio was less than 1.00:1.00, greater than or equal to 1.00:1.00 but less than 2.00:1.00, and greater than or equal to 2.00:1.00, respectively. Forasset acquisitions during the nine months ended September 30, 2017 and 2016,2023, which did not occur during the effective interest rate on the 2014 Facility was 3.46% and 2.73%, respectively.

On March 7, 2017, we drew $67.0 million under the 2014 Facility to partially fund the Acquisition. During the three and nine months ended September 30, 2017, we repaid $0.7 million and $1.7 million, respectively, of the outstanding balance of the 2014 Facility. The carrying value of the 2014 Facility was $72.0 million and $6.7 million as of September 30, 2017 and December 31, 2016. Our outstanding amounts under the 2014 Facility are due at maturity in November 2018.2022.

The 2014 Facility included a variable interest rate that approximated market rates and, as such, we determined that the carrying amount of the 2014 Facility approximated its fair value as of September 30, 2017. The 2014 Facility carried an unused line commitment fee of 0.20% to 0.25% depending on our consolidated leverage ratio. The 2014 Facility contained various financial and other covenants that required us to maintain a maximum consolidated leverage ratio not to exceed 3.00:1.00 and a consolidated fixed charge coverage ratio of at least 1.25:1.00. As of September 30, 2017, we were in compliance with all financial and non-financial covenants and there were no events of default.

Subsequent to September 30, 2017 and prior to the filing of this Quarterly Report on Form 10-Q, we refinanced the $72.0 million outstanding under the 2014 Facility, by entering into a new $125.0 million senior secured revolving credit facility, or the 2017 Facility, with SVB, as administrative agent, PNC Bank, National Association, as documentation agent, and a syndicate of lenders. Upon entry into the 2017 Facility, we borrowed $72.0 million, which was used to repay the previously outstanding balance under the 2014 Facility. As of the date of the filing of this Quarterly Report on Form 10-Q, no additional amounts have been drawn under the 2017 Facility. The 2017 Facility matures in October 2022 and includes an option to further increase the borrowing capacity to $175.0 million with the consent of the lenders. The outstanding principal balance of the 2017 Facility accrues interest at a rate equal to, at Alarm.com’s option, either (1) the LIBOR, plus an applicable margin based on our consolidated leverage ratio, or (2) the highest of (a) the Wall Street Journal prime rate, (b) the Federal Funds rate plus 0.50% or (c) LIBOR plus 1.0%, plus an applicable margin based on our leverage ratio. The 2017 Facility also carries an annual unused line commitment fee of 0.20%, payable quarterly, and includes a maximum consolidated leverage ratio of 3.50:1.00.


Non-GAAP Measures


We define Adjustednon-GAAP adjusted EBITDA as our net income before interest expense, andinterest income, certain activity within other (expense) / income, net, provision for income taxes, amortization and depreciation expense, stock-based compensation expense, acquisition-related expense and legal costs and settlement fees incurred in connection with non-ordinary course litigation and other disputes, particularly costs involved in ongoing intellectual property litigation. We do not consider these items to be indicative of our core operating performance. The non-cash items include amortization and depreciation expense, amortization of debt issuance costs for the 2026 Notes included in interest expense, stock-based compensation expense related to restricted stock optionsunits and other forms of equity compensation, including, but not limited to, the sale of common stock. We do not adjust for ordinary course legal expenses resulting from maintaining and enforcing our intellectual property portfolio and license agreements. AdjustedNon-GAAP adjusted EBITDA is not a measure calculated in accordance with GAAP. See the table below for a reconciliation of Adjustednon-GAAP adjusted EBITDA tofrom net income, the most directly comparable financial measure calculated and presented in accordance with GAAP. Included in the litigation expense in the table below is $0.2 million and $0.4 million of expense we incurred in the three and nine months ended September 30, 2016, respectively, prior to adjusting this measure for a non-ordinary course lawsuit.


We have included Adjustednon-GAAP adjusted EBITDA in this report because it is a key measure that our management uses to understand and evaluate our core operating performance and trends, to generate future operating plans, to make strategic decisions regarding the allocation of capital and to make investments in initiatives that are focused on cultivating new markets for our solutions. We also use certainnon-GAAP adjusted EBITDA, a non-GAAP financial measures, including Adjusted EBITDA,measure, as a performance measuresmeasure under our executive bonus plan. Further, we believe the exclusion of certain expenses in calculating Adjustednon-GAAP adjusted EBITDA facilitates comparisons of our operating performance on a period-to-period basis and, in the case of exclusion of acquisition-related expense and certain historical legal expenses, excludes items that we do not consider to be indicative of our core operating performance. Accordingly, we believe that Adjustednon-GAAP adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.


Our use of Adjustednon-GAAP adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our financial results as reported under GAAP. Some of these limitations are: (a) although depreciationamortization and amortizationdepreciation are non-cash charges, the assets being depreciatedamortized and amortizeddepreciated may have to be replaced in the future, and Adjustednon-GAAP adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements; (b) Adjustednon-GAAP adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs; (c) Adjustednon-GAAP adjusted EBITDA does not reflect the potentially dilutive impact of equity-based compensation; (d) Adjustednon-GAAP adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us; and (e) other
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companies, including companies in our industry, may calculate Adjustednon-GAAP adjusted EBITDA or similarly titled measures differently, which reduces its usefulness as a comparative measure.


Because of these and other limitations, you should consider Adjustednon-GAAP adjusted EBITDA alongside our other GAAP-based financial performance measures, net income and our other GAAP financial results. The following table presents a reconciliation of Adjustednon-GAAP adjusted EBITDA tofrom net income, the most directly comparable GAAP measure, for each of the periods indicated (in thousands):

 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Non-GAAP adjusted EBITDA:
Net income$19,351 $18,110 $49,169 $37,841 
Adjustments:
Interest expense, interest income and certain activity within other (expense) / income, net(7,587)(2,116)(18,491)(1,859)
Provision for income taxes3,972 246 9,257 472 
Amortization and depreciation expense7,948 7,587 23,481 23,123 
Stock-based compensation expense11,806 13,154 36,423 38,053 
Acquisition-related expense(4)728 576 728 
Litigation expense5,949 3,131 7,968 9,536 
Total adjustments22,084 22,730 59,214 70,053 
Non-GAAP adjusted EBITDA$41,435 $40,840 $108,383 $107,894 
 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
 2017 2016 2017 2016
Adjusted EBITDA:       
Net income$15,103
 $2,567
 $28,931
 $7,178
Adjustments:       
Less: Interest expense and other income, net316
 (90) 832
 (201)
(Benefit from) / provision for income taxes(5,018) 358
 (8,981) 2,927
Amortization and depreciation expense5,071
 1,659
 12,781
 4,863
Stock-based compensation expense1,906
 1,086
 5,134
 2,880
Acquisition-related expense221
 3,187
 5,842
 5,797
Litigation expense1,879
 3,054
 4,923
 11,279
Total adjustments4,375
 9,254
 20,531
 27,545
Adjusted EBITDA$19,478
 $11,821
 $49,462
 $34,723


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is primarily the result of fluctuations in interest rates, as well as to a lesser extent,inflation and foreign exchange rates and inflation.rates.


Interest Rate Risk

We are primarily exposed to changes in short-term interest ratesThe uncertainty that exists with respect to our costthe economic impact of borrowing under our credit facilities with SVB. We monitor our cost of borrowing under our various facilities, taking into account our funding requirements, and our expectation for short-term ratesthe Macroeconomic Conditions continues to create significant volatility in the future. As offinancial markets subsequent to the quarter ended September 30, 2017, an increase or decrease in2023.

Market Risk

On January 20, 2021, we issued the interest rate2026 Notes. We carry these instruments at face value less unamortized issuance costs. However, the fair value of the 2026 Notes fluctuates when the market price of our common stock fluctuates.

Inflation Risk

We do not believe that inflation has had a material effect on our 2014 Facility with SVB by 100 basis points would increasebusiness, financial condition or decrease our annual interest expense by approximately $0.7 million, respectively. Asresults of December 31, 2016, an increase or decrease in the interest rateoperations. While we have experienced inflationary pressures on our 2014 Facility with SVB by 100 basis points would increaseinventory component and freight costs, we implemented price increases on certain products in 2022 to partially offset these increases in costs. If our costs become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or decreasefailure to do so could harm our annual interest expense by approximately $0.1 million, respectively.business, financial condition and results of operations.


Foreign Currency Exchange Risk


Because substantially all of our revenue and operating expenses are denominated in U.S. dollars, we do not believe that our exposure to foreign currency exchange risk is material to our business, financial condition or results of operations. If a significant portion of our revenue and operating expenses becomes denominated in currencies other than U.S. dollars, we may not be able to effectively manage this risk, and our business, financial condition and results of operations could be adversely affected by translation and by transactional foreign currency conversions.

Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If our costs become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or failure to do so could harm our business, financial condition and results of operations.

ITEM 4. CONTROLS AND PROCEDURES


Evaluation of Disclosure Controls and Procedures


We maintain “disclosure"disclosure controls and procedures," as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act, that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’sSecurities and Exchange Commission's rules and forms, and that such information is
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accumulated and communicated to the company’s management, including its chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.


Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2017.2023. Based on the evaluation of our disclosure

controls and procedures as of September 30, 2017,2023, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective at the reasonable assurance level.


Changes in Internal Control over Financial Reporting


There were no changes in our internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, during the period covered by this Quarterly Report on Form 10-Qour fiscal quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


Inherent Limitations on Effectiveness of Controls


Our management, including our Chief Executive Officer and Chief Financial Officer, believes that our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable assurance of achieving their objectives and are effective at the reasonable assurance level. However, our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision making can be faulty, and that breakdowns can occur because of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by management override of the controls. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.
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PART II. OTHER INFORMATION


ITEM 1. LEGAL PROCEEDINGS


On August 14, 2017, Alarm.com filed a lawsuit against ABS Capital Partners, Inc., ABS Partners V, LLC, ABS Partners VII, LLC, and Ralph Terkowitz in the Delaware Court of Chancery, or the Chancery Court. The complaint sought declaratory and injunctive relief preventing the defendants from using Alarm.com’s confidential information and trade secrets to compete with Alarm.com, and preventing the defendants from executing their planned transaction to invest in two companies (ipDatatel, LLC, or ipDatatel, and Resolution Products, Inc., or Resolution Products). The complaint alleged claims of breach of fiduciary duty, aiding and abetting a breach of fiduciary duty, misappropriation of trade secrets, and misappropriation of confidential information, in connection with the defendants’ planned investment. At a hearing on August 21, 2017, the Chancery Court denied Alarm.com’s motion for expedited proceedings and a temporary restraining order enjoining ABS Capital Partners, Inc.’s planned transaction with ipDatatel and Resolution Products. On September 22, 2017, Alarm.com filed an amended complaint against ABS Capital Partners, Inc., ABS Partners V, LLC, and ABS Partners VII, LLC, alleging claims for misappropriation of trade secrets and misappropriation of confidential information. The amended complaint seeks damages, declaratory relief, and injunctive relief enjoining ABS Capital Partners, Inc., ABS Partners V, LLC, and ABS Partners VII, LLC from using Alarm.com’s trade secrets and confidential information to compete with Alarm.com. On October 6, 2017, the defendants filed a motion to dismiss the lawsuit. The matter remains pending.

On April 25, 2017, Alarm.com Incorporated and its wholly owned subsidiary ICN Acquisition, LLC, filed a patent infringement complaint against Protect America, Inc., or Protect America, and SecureNet Technologies, LLC, or SecureNet, in the United States District Court for the Eastern District of Virginia. The complaint seeks injunctive relief to stop the further sale of the infringing Protect America and SecureNet products and systems, and damages for the infringement of Alarm.com’s patents. The complaint asserts that the technology in the Protect America and SecureNet Alarm Systems products infringe one or more claims of Alarm.com’s patents: United States Patent Numbers 7,113,090; 7,633,385; 8,395,494; 8,493,202; 8,612,591; 8,860,804; and 9,141,276. If the litigation is successful, Alarm.com will be entitled to receive monetary damages, injunctive relief, and any other relief, including attorney’s fees, from Protect America and SecureNet. In June 2017, Alarm.com filed an amended complaint against Protect America only and voluntarily dismissed SecureNet from the suit, reserving the right to refile. In September 2017, Alarm.com voluntarily dismissed the amended complaint in the United States District Court of the Eastern District of Virginia and refiled a complaint against Protect America, with substantially the same allegations, in the United States District Court of the Eastern District of Texas. The Court has not yet issued a scheduling order. Protect America has not yet answered the complaint or asserted counterclaims and defenses.

On August 24, 2017, Alarm.com Incorporated and its wholly owned subsidiary ICN Acquisition, LLC, filed a patent infringement complaint against ipDatatel, in the United States District Court for the Eastern District of Texas. The complaint seeks injunctive relief to stop the further sale of the infringing ipDatatel’s products and systems, and damages for the infringement of Alarm.com’s patents. The complaint asserts that the technology in the ipDatatel products infringe one or more claims of Alarm.com’s patents: United States Patent Numbers 7,113,090; 7,633,385; 7,956,736; 8,478,871; and 9,141,276. If the litigation is successful, Alarm.com will be entitled to receive monetary damages, injunctive relief, and any other relief, including

attorney’s fees, from ipDatatel.  The Court has not yet issued a scheduling order. ipDatatel has not yet answered the complaint or asserted counterclaims and defenses.

On June 2, 2015, Vivint, Inc., or Vivint, filed a lawsuit against us in U.S. District Court, District of Utah, alleging that our technology directly and indirectly infringes six patents that Vivint purchased. Vivint is seeking permanent injunctions, enhanced damages and attorney’sattorneys' fees. We answered the complaint on July 23, 2015. Among other things, we asserted defenses based on non-infringement and invalidity of the patents in question. On August 19, 2016, the U.S. District Court, District of Utah stayed the litigation pending inter partes review, or IPR, byIn 2017 and 2019, the U.S. Patent Trial and Appeal Board, or PTAB, of five of the patents in suit.  In March of 2017, the PTAB issued final written decisions relating to two patentsin inter partes reviews finding all challengedor some of the claims in five of the asserted patents unpatentable. In MayThese decisions were affirmed on appeal. Discovery has closed with respect to seven claims in three of 2017, the PTAB issued final written decisions relatingasserted patents. Vivint has moved for partial summary judgment and Alarm.com has moved for summary judgment as to those seven claims; both motions are pending decision. Alarm.com has also moved for summary judgment as to the remaining patents that found certainsix asserted claims unpatentable, while certain other claims were not found to be unpatentable. Vivintfrom the fourth asserted patent. Discovery has appealed the decisionsbeen stayed with respect to the U.S. Court of Appeals forfourth patent while the Federal Circuit, and we have cross-appealed. The U.S. District Court, District of Utah lifted the stay on the litigation on June 26, 2017, and Vivint is proceeding with its case on four of the six patents in its complaint. Asummary judgment motion remains pending. No trial date has not yet been scheduled. In September 2017, the U.S. Patent and Trademark Office ordered ex parte reexaminations of certain claims of two of the remaining patents in suit, at our request.set.


Should Vivint prevail on its claims that one or more elements of our solution infringein proving Alarm.com infringes one or more of its patents,patent claims, we could be required to pay damages of Vivint’s lost profits and/or a reasonable royalty for sales of our solution. Since all remaining patent claims in the litigation have expired, Vivint shall not be entitled to injunctive relief as a remedy in this matter. While we believe we have valid defenses to Vivint’s claims, any of these outcomes could result in a material adverse effect on our business. Even if we were to prevail, this litigation could continue to be costly and time-consuming, divert the attention of our management and key personnel from our business operations and dissuade potential customers from purchasing our solution, which would also materially harm our business. During the course of the litigation, we anticipate announcements of the results of hearings and motions, and other interim developments related to the litigation. If securities analysts or investors regard these announcements as negative, the market price of our common stock may decline.

Further related to Vivint, on October 27, 2022, we filed a demand for arbitration of a dispute arising under the Patent Cross License Agreement between Alarm.com and Vivint executed in November 2013. Vivint has stopped paying license fees to Alarm.com under the agreement. Vivint had been paying the required license fees to Alarm.com since the agreement was executed in November 2013. Alarm.com disputes Vivint's refusal of payment and is seeking continued payments of license fees in the arbitration, as well as interest and declaratory relief. There can be no assurance that Alarm.com will be successful in the arbitration proceedings. As a result of Vivint’s refusal to pay license fees under the agreement, which began during the fourth quarter of 2022, SaaS and license revenue and total revenue will continue to be lowered by approximately $6.0 million on a quarterly basis. We also believe that quarterly earnings and cash flow will continue to be impacted by the aforementioned $6.0 million, plus additional legal fees.

We also filed a lawsuit against Vivint on January 4, 2023 in U.S. District Court, Eastern District of Texas, alleging that Vivint infringes 15 of our patents. Since then, we have voluntarily dismissed without prejudice the infringement claims with respect to one of the patents, leaving 14 asserted patents. The case is docketed as No. 2:23-CV-0004-JRG-RSP (E.D. Tex.). We are seeking compensatory and enhanced damages, a permanent injunction and other relief. Vivint filed a partial motion to dismiss the complaint on February 27, 2023 which we have opposed. On March 8, 2023, Vivint filed counterclaims in the action alleging that Alarm.com’s products and services directly and indirectly infringe 14 patents owned by Vivint. Most of Vivint’s counterclaims also name our service provider ADT LLC as a defendant. Vivint is seeking permanent injunctions, enhanced damages and attorneys' fees. We answered the complaint on April 28, 2023. Among other things, we asserted defenses based on non-infringement and invalidity of Vivint’s patents. Trial is scheduled to begin on September 9, 2024.

Should Vivint prevail in proving Alarm.com infringes one or more of its patent claims, we could be required to pay damages of Vivint’s lost profits and/or a reasonable royalty for sales of our solution. As to the unexpired patents asserted by Vivint, we or ADT could be enjoined from making, using and selling our solution if a license or other right to continue selling such elementsour technology is not made available to us or we are unable to design around such patents, and required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to Vivint’s claims, any of these outcomes could result in a material adverse effect on our business. Even if we were to prevail, this litigation could continue to be costly and time-consuming, divert the attention of our management and key personnel from our business operations and dissuade potential customers from purchasing our solution, which would also materially harm our business. During the course of the litigation, we anticipate announcements of the results of hearings and motions, and other interim developments related to the litigation. If securities analysts or investors regard these announcements as negative, the market price of our common stock may decline.


On December 30, 2015,January 10, 2022, EcoFactor, Inc., or EcoFactor, filed a putative class action lawsuit was filed against us in the U.S. District Court, for the Northern District of California,Oregon, alleging violationsAlarm.com’s products and services directly and indirectly infringe five U.S. patents owned by EcoFactor. EcoFactor is seeking permanent injunctions, enhanced damages and attorneys' fees. We moved to dismiss the case for failure to state a claim on March 28, 2022. EcoFactor had previously asserted two of the Telephone Consumer Protection Act,same patents against us in an October 2019 complaint with the U.S. International Trade Commission, or TCPA.ITC. In July 2021, the ITC found in favor of Alarm.com. EcoFactor appealed the decision but withdrew its appeal in December 2021. Four of the asserted patents are in ex parte reexamination proceedings at the PTO, and all claims of the fifth were found unpatentable by the PTAB in inter partes review on April 18, 2022. Also on April
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18, 2022, the district court stayed the case at the request of the parties pending the disposition of other proceedings involving the asserted patents.

Should EcoFactor prevail in its lawsuit we could be required to pay damages and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such elements is not made available to us, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to EcoFactor’s claims, the outcome of these legal claims cannot be predicted with certainty and any of these outcomes could result in an adverse effect on our business.

On July 22, 2021, Causam Enterprises, Inc., or Causam, filed a lawsuit against us in U.S. District Court, Western District of Texas, alleging that Alarm.com’s smart thermostats infringe four U.S. patents owned by Causam. Causam is seeking preliminary and permanent injunctions, enhanced damages and attorneys’ fees. We have not yet responded to the complaint. On September 3, 2021, the court issued an order staying the lawsuit until the ITC investigation described below is finally resolved.

On July 28, 2021, Causam filed a complaint with the ITC naming Alarm.com Incorporated, Alarm.com Holdings, Inc., and EnergyHub, Inc., among others, as proposed respondents. The complaint doesalleges infringement of the same four patents Causam asserted in district court. Causam is seeking a permanent limited exclusion order and permanent cease and desist order. On August 27, 2021, the ITC instituted an investigation into Causam’s allegations naming Alarm.com Incorporated, Alarm.com Holdings, Inc., EnergyHub Inc. and others as respondents. We answered the complaint on October 4, 2021. Among other things, we asserted defenses based on non-infringement and invalidity of the patents in question. An evidentiary hearing in the investigation was held from June 28, 2022 through July 1, 2022. On February 16, 2023, the ITC issued a final decision in favor of Alarm.com and EnergyHub. Causam filed an appeal of the ITC decision on April 14, 2023.

Should Causam prevail in its district court lawsuit we could be required to pay damages and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such elements is not allege that Alarm.com itself violatedmade available to us, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to Causam’s claims, the TCPA, but instead seeksoutcome of these legal claims cannot be predicted with certainty, and any of these outcomes could result in an adverse effect on our business.

In addition to hold us responsible for the marketing activitiesmatters described above, we may be required to provide indemnification to certain of our service provider partners under principles of agency and vicarious liability. The complaint seeks monetary damages underfor certain claims regarding our solutions. For example, we are incurring costs associated with the TCPA, injunctive relief, and other relief, including attorney’s fees. We answered the complaint on February 26, 2016. On May 5, 2017, the court granted plaintiffs' motion for class certification. Discovery is underway, and the matter remains pending in the U.S. District Court for the Northern District of California. Based on the current schedule, we anticipate a trial will take place at the end of 2018.

On February 9, 2016, we were sued along with oneindemnification of our service provider partnersADT, LLC in the Circuit Court for the City of Virginia Beach, Virginia by the estate of a deceased service provider partner customer alleging wrongful death, among other claims. The suit seeks a total of $7 million in compensatory damages and $350,000 in punitive damages. We filed our answer on March 22, 2016. Discovery is underway, and the matter remains pending. The Court has scheduled trial to begin on July 10, 2018.ongoing patent infringement suits.


On March 21, 2017, Taraneh VessalFebruary 25, 2021, Vivint filed a complaintlawsuit against us and Monitronics International, Inc.ADT LLC a/k/a ADT LLC of Delaware d/b/a ADT Security Services in the United States District Court for the Northern District of Illinois, alleging violation of the TCPA and the Illinois Consumer Fraud and Deceptive Business Practices Act, or ICFDBA. We filed a motion to dismiss the complaint on May 12, 2017. Plaintiff filed her First Amended Complaint on June 2, 2017, alleging similar violations of the TCPA and ICFDBA. We filed a motion to dismiss the First Amended Complaint on June 16, 2017, and Plaintiff filed her response on July 31, 2017. We filed our reply on August 21, 2017. On October 18, 2017, the Court granted our motion to dismiss the claims with respect to violations of the ICFDBA without prejudice, but allowed the claims with respect to the TCPA to proceed. Discovery has commenced, and the matter remains pending.

In September 2014, Icontrol filed a Complaint in the United StatesU.S. District Court, District of Delaware, assertingUtah, alleging that Zonoff Inc.,ADT Pulse, Control, and Blue each infringe one or Zonoff, infringes certain U.S. Patentsmore patents owned by Icontrol, all of which are now owned by Alarm.com through a subsidiary. In November, 2015, IcontrolVivint. Vivint is seeking damages and attorneys’ fees. Vivint filed a second lawsuit, also in the United States District Court, District of Delaware, alleging that Zonoff infringes additional U.S. Patents owned by Icontrol, now owned by Alarm.com through a subsidiary. The Court held a claim construction hearing in the first caseamended complaint on March 14, 20168, 2022. ADT answered the second amended complaint on March 22, 2022, asserted defenses based on non-infringement and consolidated the cases on August 1, 2016. Zonoff has not filed any proceedings at the United States Patent Office, orinvalidity of all five asserted any counterclaims. Because Zonoff has ceased business operations, Court has declined to enter a schedulepatents and counterclaimed for the remainderdeclaratory judgment of the case.

In September 2014, Icontrol filed a Complaint in the United States District Court, Districtinvalidity of Delaware, asserting that SecureNet infringes certain U.S. Patents owned by Icontrol, patents now owned by Alarm.com through a subsidiary. In March, 2015, Icontrol voluntarily agreed to dismiss the case, reserving the right to refile. In September, 2015, Icontrol refiled the case against SecureNet in the same district court alleging infringement of some of the sameall five asserted patents. SecureNet filed petitions forThe PTAB granted inter partes review of two of the patents-in-suitasserted patents at ADT's request. On June 17, 2022, the court entered an order staying the case in view of the pending proceedings before the PTAB. Proceedings as to onePTAB, with the exception of certain discovery of source code. In decisions issued in February and March 2023, the PTAB found all challenged claims of the two patents in suit has been instituted. The PTAB has rejected the remaining applications for inter partesunder review and SecureNet has appealed the rejection as to oneunpatentable. Vivint filed appeals of the PTAB decisions on April 13, 2023 and May 30, 2023.

Should Vivint prevail on the claims that one or more elements of ADT’s products infringe, we could be required to indemnify ADT for damages in the form of a reasonable royalty or ADT could be enjoined from making, using and selling our solution if a license or other right to continue selling our technology is not made available or we are unable to design around such patents, and required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. The outcome of these legal claims cannot be predicted with certainty.

We also incurred costs associated with the indemnification of our service provider Monitronics International, Inc. d/b/a Brinks in suit. Thepatent infringement suits. On November 4, 2022, January 13, 2023 and April 18, 2023, IOT Innovations LLC, or IOT, sued Monitronics in U.S. District Court, has scheduledEastern District of Texas, alleging patent infringement of certain products and services sold by Monitronics. Together, IOT asserted infringement of 26 patents and sought permanent injunctions, enhanced damages and attorneys' fees. On October 3, 2023, IOT filed a claim construction hearing for March 20, 2018stipulation of dismissal of all three cases, ending the cases and commencement of trial on February 4, 2019.the Company's involvement therein.


From time to time, weWe may also be a party to litigation and subject to claims incident to the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, we currently believe that the final outcome of these ordinary course matters will not have a material adverse effect on our business. Regardless of the outcome, litigation can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors.
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ITEM 1A. RISK FACTORS


Our business is subject to numerous risks. You should consider carefully the risks and uncertainties described below, in addition to other information contained in this Quarterly Report on Form 10-Q, or Quarterly Report, as well as our other public filings with the Securities and Exchange Commission, or SEC. Any of the following risks could have a material adverse effect on our business, financial condition, results of operations and prospects and cause the trading price of our common stock to decline.


Summary of Risks Related to our Acquisition of the Connect and PiperAffecting Our Business Units from Icontrol Networks, Inc.


Substantially all of the Connect platform revenues are from a single customer and the loss of this customer could harm our operating results.

In March 2017, we acquired certain assets related to the Connect business unit of Icontrol Networks, Inc., or Icontrol, and all of the outstanding equity interests of the two subsidiaries through which Icontrol conducts its Piper business, which we refer to as the Acquisition. Historically, ADT LLC, or ADT, has accounted for substantially all of the revenues of the Connect business unit. While we amended our master service agreement with ADT to cover services provided with respect to the Connect platform, we cannot assure you that we will be able to meet the conditions set forth in the amended agreement or that ADT will use the Connect platform for its new customers or keep its existing customers on the Connect platform. In addition, even if ADT continues to use the Connect platform, we cannot assure you that the revenues from ADT or new accounts added by ADT will reach or exceed historical levels in any future period. We may not be able to offset any unanticipated decline in revenues from ADT with revenues from new customers or other existing customers. Because the Connect platform relies on ADT for substantially all of its revenue, any negative developments in ADT’s business, or any decrease in revenues from or loss of ADT as a customer could harm our business, financial condition, cash flows and results of operations.

The incurrence of debt to fund the Acquisition may impact our financial position and subject us to additional financial and operating restrictions.

We used $81.5 million of cash on hand and drew $67.0 million under our senior line of credit with Silicon Valley Bank, or SVB, and a syndicate of lenders, or the 2014 Facility, to fund the payment of the Acquisition consideration and to pay related fees and expenses. As of September 30, 2017, we had an outstanding balance of $72.0 million under our 2014 Facility. Subsequent to September 30, 2017 and prior to the filing of this Quarterly Report on Form 10-Q, we refinanced the $72.0 million outstanding under the 2014 Facility, by entering into a new $125.0 million senior secured revolving credit facility, or the 2017 Facility, with SVB, as administrative agent, PNC Bank, National Association, as documentation agent, and a syndicate of lenders. In connection with the 2017 Facility, we borrowed $72.0 million, which was used to repay the previously outstanding balance under the 2014 Facility.

Our overall leverage and certain covenants and obligations contained in the related documentation could adversely affect our financial health and business and future operations by, among other things:
making it more difficult to satisfy our obligations, including under the terms of the 2017 Facility;

limiting our ability to refinance our debt on terms acceptable to us or at all;

limiting our flexibility to plan for and adjust to changing business and market conditions and increasing our vulnerability to general adverse economic and industry conditions;

limiting our ability to use our available cash flow to fund future acquisitions, working capital, business activities, and other general corporate requirements; and

limiting our ability to obtain additional financing for working capital, to fund growth or for general corporate purposes, even when necessary to maintain adequate liquidity.

Furthermore, substantially all of our assets, including our intellectual property, secure the 2017 Facility. If an event of default under the credit agreement occurs and is continuing, SVB may request the acceleration of the related debt and foreclose on the underlying security interests.

In addition, our 2017 Facility restricts our ability to make dividend payments and requires us to maintain certain leverage ratios, which may restrict our ability to invest in future growth. Any of the foregoingfollowing risks could have a material adverse effect on our business, financial condition, cash flows or results of operations.operations and prospects and cause the trading price of our common stock to decline:


The Acquisition subjects us to significant additional liabilities for which we will not be indemnified.

In connection with the Acquisition, we assumed certain historic liabilities of the Connect and Piper business units, including pre-closing liabilities relating to current and former employees of the Connect and Piper business units, pre-closing compliance by the Connect and Piper business units with applicable laws and pre-closing performance by the Connect and Piper business units of the assumed contracts. In addition, we assumed any liabilities that may arise from certain pending intellectual property litigation. In addition to the known liabilities we assumed, there could be unasserted claims or assessments that we failed or were unable to discover or identify in the course of performing due diligence investigations and there may be liabilities that are neither probable nor estimable at this time which may become probable and estimable in the future. Further, while the terms of the Acquisition transaction documents provide for us to be indemnified for breaches of certain representations and warranties made about the Connect and Piper business units, the liabilities that arise may not entitle us to contractual indemnification or our contractual indemnification may not be effective. Any such liabilities, individually or in the aggregate, could have a material adverse effect on our business and our prospects.

The Acquisition may cause disruptions in our business, which could have an adverse effect on our business, financial condition orOur quarterly results of operations.

 The Acquisitionoperations have fluctuated and the ongoing integration of the Connect and Piper business units could cause disruptions in our business in the following ways, among others:

Customers, service providers and other third-party business partners may delay or defer purchase decisions or may seek to terminate or renegotiate their relationships with us as a result of the Acquisition, whether pursuant to the terms of their existing agreements or otherwise; and

Current and prospective employees may experience uncertainty about their future roles, which might adversely affect our ability to retain, recruit and motivate key personnel.

Should they occur, any of these developments could have an adverse effect on our business, cash flows, financial condition or results of operations.

We have incurred and expectare likely to continue to incur substantial transaction feesfluctuate and costs in connection withmay be negatively affected by the Acquisition.Macroeconomic Conditions.

Our actual operating results may differ significantly from any guidance provided. If our actual results of operations fall below the expectations of investors or securities analysts, the price of our common stock could decline substantially.
We have incurred approximately $17.0 million to date and expect to continue to incur significant non-recurring expenses in connection with the Acquisition, including legal, accounting, financial advisory and other expenses. We also may incur significant expenses in connection with the integration of the Connect and Piper business units, including integrating technology, personnel, information technology systems and accounting systems and implementing consistent standards, policies, and procedures. We cannot be certain that the elimination of duplicative costs or the realization of other efficiencies related to the integration of the businesses, if any, will offset the transaction and integration costs in the near term, or at all.

We may experience difficulties in realizing the expected benefits of the Acquisition.

The success of the Acquisition depends, in part, onnot sustain our ability to manage the Connectgrowth rate and Piper business units, including managing Connect's relationship with ADT, realizing potential cost savings, and executing our integration and growth strategy in an efficient and effective manner. Because our business and the Connect and Piper business units we acquired differ, we may not be able to manage any future growth effectively.
We sell security and life safety solutions and if these solutions fail for any reason, we could be subject to liability and our business, units smoothly or successfullyreputation and results of operations could suffer.
Failure to maintain the security of our information and technology networks, including information relating to our service provider partners, subscribers and employees, could expose us to liability and adversely affect us.
The markets in which we participate are highly competitive and many companies, including large technology companies, broadband and security service providers and other managed service providers, are actively targeting the home and business automation, security monitoring, video monitoring and energy management markets.
We rely on our service provider network to acquire additional subscribers, and the processinability of achieving any potential cost savings may take longer than expected.our service providers to attract additional subscribers or retain their current subscribers could adversely affect our operating results.

Potential difficulties that may be encountered in the integration process include the following:
lost salesWe receive a substantial portion of our revenue from a limited number of service provider partners, and customers as a result of customers deciding not to do business with the combined company;

the loss of, key employees;or a significant reduction in, orders from one or more of our major service provider partners would result in decreased revenue and profitability.

We have relatively limited visibility regarding the consumers that ultimately purchase our solutions, and we often rely on information from third-party service providers to help us manage our business. We operate in an evolving connected home market. If the connected property market does not grow as we expect or if a significant number of our target consumers choose to adopt point products that control discrete functions rather than our connected property solutions, we may not be able to achieve sustained growth or our business may decline.
integrating ConnectWe benefit from integration of our solutions with third-party platform providers. If developers of third-party platform providers choose not to partner with us, or are acquired by our competitors, our integrated solutions platform, business and Piper personnel while maintaining focus on providing consistent, high-quality productsresults of operations may be harmed.
Our strategy includes pursuing acquisitions, and serviceour potential inability to customers;successfully consummate acquisitions or integrate newly-acquired technologies, assets or businesses may harm our financial results.

complexities associated with managing the larger, more complex business; and

potential unknown liabilities and unforeseen expenses.

If we are unable to successfully manage the operationsadapt to technological change, including maintaining compatibility with a wide range of Connectdevices, as well as changes in access to wireless networks through which we provide our wireless alarm, notification and Piper,intelligent automation services, our ability to remain competitive could be impaired and we may be unableneed to realize the anticipated benefits we expectincur significant capital expenditures to achieve asupdate our technology.
We operate in a result of the Acquisition. As a result,regulated industry and our business, operations and service provider partners are subject to various foreign, U.S. federal, state and local laws and regulations, including relating to consumer protection, licensing, Internet and data privacy, tax, tariff, import/export restrictions or other trade barriers. Failure to comply with applicable laws and regulations could harm our business and results of operationswe may incur significant expenditures related to compliance efforts.
We are involved from time to time in legal proceedings where a negative outcome could be adversely affected.


Concurrently with the Acquisition, Comcast acquired Icontrol which maygive rise to increased costs and risks that could negatively affect our operations and profitability.

Concurrently with the Acquisition, Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, or Comcast, acquired Icontrol. The concurrent transaction structure may result in additional risks during the integration process as some of the transition services we will receive and be providing will be received from or delivered to Comcast, which will also be in the process of integrating its acquisition of Icontrol. If we are unable to adequately address these risks, it could negatively impacta material adverse effect on our business, financial condition, cash flows and results of operations.

Assertions by third parties that we are infringing their intellectual property subject us to costly and time-consuming litigation or expensive licenses that could harm our business and results of operations.
We depend on our suppliers. The loss of any key supplier or the inability of a key supplier to deliver their products to us on time or at the contracted price would materially and adversely affect our business, financial condition, cash flows and results of operations.

Risks Related to Our Business and Industry

Our actual post-Acquisition operating results may differ significantly from any guidance provided.


Our guidance, regarding our projected post-Acquisition financial performance and the impact of the Acquisition, including forward-looking statements, is prepared by management and is qualified by, and subject to, a number of assumptions and estimates that, while presented with numerical specificity, are inherently subject to significant business, economic and competitive uncertainties and contingencies. Many of these uncertainties and contingencies are beyond our control and are based upon specific assumptions with respect to future business decisions, some of which will change. We generally state possible outcomes as high and low ranges which are intended to provide a sensitivity analysis as variables are changed but are not intended to represent that actual results could not fall outside of the suggested ranges.

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Guidance is necessarily speculative in nature, and it can be expected that some or all of the assumptions of the guidance furnished by us will not materialize or will vary significantly from actual results. In particular, guidance relating to the anticipated results of operations of an acquired business is inherently more speculative in nature than other guidance as management will, necessarily, be less familiar with the business, procedures and operations of the acquired business. Similarly, guidance offered in periods of extreme uncertainty, such as the uncertainty caused by the Macroeconomic Conditions, is inherently more speculative in nature than guidance offered in periods of relative stability. Accordingly, any guidance with respect to our projected post-Acquisition financial performance is necessarily only an estimate of what management believes is realizable as of the date the guidance is given. Actual results will vary from the guidance and the variations may be material. Investors should also recognize that the reliability of any forecasted financial data will diminish the farther in the future that the data is forecasted.


Actual operating results may be different from our guidance, and such differences may be adverse and material. In light of the foregoing, investors are urged to put the guidance in context and not to place undue reliance on it. In addition, the market price of our common stock may reflect various market assumptions as to the accretive value of the Acquisition and the accuracy of our guidance. If our actual results of operations fall below the expectations of investors or securities analysts, the price of our common stock could decline substantially.

Risks Related to Our Business and Industry


Our quarterly results of operations have fluctuated and are likely to continue to fluctuate. As a result, we may fail to meet or exceed the expectations of investors or securities analysts, which could cause our stock price to decline.


Our quarterly operating results, including the levels of our revenue, gross margin, cash flow and deferred revenue, may fluctuate as a result of a variety of factors, including revenue related toadverse Macroeconomic Conditions, the product mix that we sell, the relative sales related to our platformplatforms and solutions and other factors which are outside of our control. If our quarterly revenue or results of operations fall below the expectations of investors or securities analysts, the price of our common stock could decline substantially. Fluctuations in our results of operations may be due to a number of factors, including:


the portion of our revenue attributable to software as a service, or SaaS and license versus hardware and other sales;


our ability to manage the Connectbusinesses we have acquired, and Piper business unitsto integrate and manage any future acquisitions of businesses;


fluctuations in demand, including due to seasonality or broader economic factors, for our platformplatforms and solutions;


changes in pricing by us in response to competitive pricing actions;


our ability to increase, retain and incentivize the service provider partners that market, sell, install and support our platformplatforms and solutions;


the ability of our hardware vendors to continue to manufacture high-quality products and to supply sufficient components and products to meet our demands;


the timing and success of introductions of new solutions, products or upgrades by us or our competitors and the entrance of new competitors;


changes in our business and pricing policies or those of our competitors;



the ability to accurately forecast revenue as we generally rely upon our service provider partner network to generate new revenue;


our ability to control costs, including our operating expenses and the costs of the hardware we purchase;


changes in U.S. trade policies, including new or potential tariffs or penalties on imported products;

competition, including entry into the industry by new competitors and new offerings by existing competitors;


issues related to introductions of new or improved products such as supply chain disruptions or shortages of prior generation products or short-term decreased demand for next generation products;


perceived or actual problems with the security, privacy, integrity, reliability, quality or compatibility of our solutions, including those related to security breaches in our systems, our subscribers’ systems, unscheduled downtime, or outages;

the amount and timing of expenditures, including those related to expanding our operations, including through acquisitions, increasing research and development, introducing new solutions or paying litigation expenses;


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the ability to effectively manage growth within existing and new markets domestically and abroad;


changes in the payment terms for our platformplatforms and solutions;


collectibility of receivables due from service provider partners and other third parties;

the strength of regional, national and global economies; and


the impact of natural disasters such as earthquakes, hurricanes, fire,fires, power outages, floods, epidemics, pandemics and public health crises, including COVID-19, and other catastrophic events or man mademan-made problems such as terrorism, civil unrest and actual or threatened armed conflict, or global or regional economic, political and social conditions.


Further, as disclosed under “Item 1 – Legal Proceedings,” Vivint, Inc., or Vivint, has stopped paying license fees to Alarm.com under its Patent Cross License Agreement with us, which is having a material adverse effect upon our business, financial condition and results of operations and is causing our results of operations to fluctuate. This matter is subject to ongoing arbitration and there can be no assurance that Alarm.com will be successful in these proceedings. Fluctuations in our quarterly operating results may be particularly pronounced in the current economic environment. Due to the foregoing factors and the other risks discussed in this Quarterly Report, on Form 10-Q, you should not rely on quarter-to-quarter comparisons of our results of operations as an indication of our future performance. YouFor the same reason, you should not consider our recent revenue growth and Adjustedchanges in non-GAAP adjusted EBITDA growth or results of one quarter as indicative of our future performance. See the Non-GAAP Measures "Non-GAAP Measures" section of Item 2. "Management's"Management’s Discussion and Analysis of Financial Condition and Results of Operations,"Operations" for a discussion of the limitations of Adjustednon-GAAP adjusted EBITDA and a reconciliation of Adjustednon-GAAP adjusted EBITDA tofrom net income, the most directly comparable GAAP measurement, for the three and nine months ended September 30, 20172023 and 2016.2022.


WeDownturns in general economic and market conditions and reductions in spending may not sustainreduce demand for our platforms and solutions, which could harm our revenue, results of operations and cash flows.

Our revenue, results of operations and cash flows depend on the overall demand for our platforms and solutions. Negative Macroeconomic Conditions in the general economy both in the United States and abroad, including conditions resulting from the COVID-19 pandemic, inflation, changes in gross domestic product growth, financial and credit market fluctuations, energy costs, international trade relations and other geopolitical tensions, the availability and cost of credit, rising interest rates and the global housing and mortgage markets could cause a decrease in consumer discretionary spending and business investment and diminish growth expectations in the U.S. economy and abroad.

During weak economic times, the available pool of service providers may decline as the prospects for home building and home renovation projects diminish, which may have a corresponding impact on our growth rate and we may not be able to manage any future growth effectively.

We have experienced significant growth and substantially expanded our operations in a short period of time. Our revenueprospects. In addition, there is an increased from $65.1 million in 2011 to $261.1 million in 2016 andrisk during these periods that an increased from $191.3 million for the nine months ended September 30, 2016 to $250.1 million for the nine months ended September 30, 2017. We do not expect to achieve similar growth rates in future periods. You should not rely on our operating results for any prior quarterly or annual periods as an indication of our future operating performance. If we are unable to maintain expected revenue growth in both absolute dollars and as a percentage of prior period revenue, our financial results could suffer and our stock price could decline.

Our future operating results depend to a large extent on our ability to successfully manage our anticipated expansion and growth. To successfully manage our growth and obligations as a public company, we believe we must effectively, among other things:

maintain our relationships with existing service provider partners and add new service provider partners;

increase our subscribers and help our service provider partners maintainwill file for bankruptcy protection, which may harm our reputation, revenue, profitability and improve their revenue retention rates, while also expanding their cross-sell effectiveness;

add, train and integrate sales and marketing personnel;

expand our international operations; and

continue to implement and improve our administrative, financial and operational systems, procedures and controls.

We intend to continue to invest in research and development, sales and marketing, and general and administrative functions and other areas to grow our business. We are likely to recognize the costs associated with these increased investments earlier than someresults of the anticipated benefits and the return on these investments may be lower, or may develop more slowly, than we expect, which could adversely affect our operating results.

If we are unable to manage our growth effectively,operations. In addition, we may not be able to take advantagedetermine that the cost of market opportunities or develop new solutions or enhancements to our existing solutions and wepursuing any claim may fail to satisfy subscriber and service provider partner requirements, maintainoutweigh the qualityrecovery potential of such claim. Likewise, consumer bankruptcies can detrimentally affect the business stability of our solutions, execute on our business plan or respond to competitive pressures,service provider partners.

The current Macroeconomic Conditions have caused significant uncertainty and volatility in global markets, which could result in our financial results suffering and a decline in our stock price.


We have experienced rapid growth in recent periods. If we fail to manage our growth effectively, we may be unable to execute our business plan, maintain high levels of service or address competitive challenges adequately.

We increased our number of full-time employees from 253 as of January 1, 2014 to 785 as of September 30, 2017. Our growth has placed, and may continue to place,cause consumer discretionary spending to decline for an unknown period of time. A prolonged economic slowdown and a significant strain on our managerial, administrative, operational, financial and other resources. We intend to further expand our overall business, service provider partner network, subscriber base, headcount and operations, including by acquiring other businesses. Creating a global organization and managing a geographically dispersed workforce will require substantial management effort and significant additional investmentmaterial reduction in our infrastructure. We will be required to continue to improve our operational, financial and management controls and our reporting procedures to ensure timely and accurate reporting of our operational and financial results and we may not be able to do so effectively. As such, we may be unable to manage our expenses effectively in the future, which may negatively impact our gross profit or operating expenses in any particular quarter. If we fail to manage our anticipated growth and change in a manner that preserves the key aspects of our corporate culture, the quality of our solutions may suffer, which could negatively affect our brand and reputation and harm our ability to retain and attract service provider partners and consumers.

The markets in which we participate are highly competitive and many companies, including large technology companies, broadband and security service providers and other managed service providers, are actively targeting the home automation, security monitoring, video monitoring and energy management markets. If we are unable to compete effectively with these companies, our sales and profitability could be adversely affected.

We compete in several markets, including security, video, automation and energy management. The markets in which we participate are highly competitive and competition may intensify in the future.

Our ability to compete depends on a number of factors, including:

our platform and solutions’ functionality, performance, ease of use, reliability, availability and cost effectiveness relative to that of our competitors’ products;

our success in utilizing new and proprietary technologies to offer solutions and features previously not available in the marketplace;

our success in identifying new markets, applications and technologies;

our ability to attract and retain service provider partners;

our name recognition and reputation;

our ability to recruit software engineers and sales and marketing personnel; and

our ability to protect our intellectual property.

Consumers may prefer to purchase from their existing suppliers rather than a new supplier regardless of product performance or features. In the event a consumer decides to evaluate a new home automation, security monitoring, video monitoring or energy management solution, the consumer may be more inclined to select one of our competitors whose product offerings are broader than those that we offer.

Our current primary competitors include providers of other technology platforms for the connected property with interactive security, including Honeywell International Inc., Telular Corporation, SecureNet Technologies, LLC, Ring Inc., ipDatatel, LLC,construction and United Technologies Corporation, which sell solutions to service providers, cable operators, technology retailers and other home and business automation providers. We also compete with interactive, monitored security solutions sold directly to subscribers by firms like Scout and SimpliSafe. In addition, our service provider partners compete with managed service providers, such as cable television, telephone and broadband companies like Comcast, AT&T Inc. and Time Warner Cable Inc., and providers of point products, including Google Inc.'s Nest Labs, Inc. which offers the Nest Protect security system as well as a smart thermostat, a smart smoke detector and video cameras. Amazon.com offers a security camera and smart lock integration feature, Amazon Key. Samsung's SmartThings offers a security system and a home automation and awareness hub. Apple Inc. offers a feature that allows some manufacturers’ connected devices and accessories to be controlled through its HomeKit service available in Apple’s iOS operating system. Additionally, Lowes, Canary and other companies offer all in one video monitoring and awareness devices. In addition, we may compete with other large technology companies that offer control capabilities among their products, applications and services, and have ongoing development efforts to address the broader connected home market.

Many of our competitors have longer operating histories, greater name recognition, larger customer bases and significantly greater financial, technical, sales, marketing, distribution and other resources than we have. We expect to encounter new competitors as we enter new markets as well as increased competition, both domestically and internationally, from other established and emerging home automation, security monitoring, video monitoring and automation and energy management

companies as well as large technology companies. In addition, there may be new technologies that are introduced that reduce demand for our solutions or make them obsolete. Our current and potential competitors may also establish cooperative relationships among themselves or with third parties and rapidly acquire significant market share. Increased competition could also result in price reductions and loss of market share, any of which could result in lower revenue and negatively affect our ability to grow our business.

Aggressive business tactics by our competitors may reduce our revenue.

Increased competition in the markets in which we competerenovation projects may result in aggressive business tactics bydiminished sales of our competitors, including:

selling at a discount;

offering products similar to our platformplatforms and solutions on a bundled basis at no charge;

announcing competing products combined with extensive marketing efforts;

providing financing incentives to consumers; and

asserting intellectual property rights irrespectivesolutions. Further worsening, broadening or protracted extension of the validity of the claims.

Our service provider partners may switch and offer the products and services of competing companies, which would adversely affect our sales and profitability. Competition from other companies may also adversely affect our negotiations with service provider partners and suppliers, including, in some cases, requiring us to lower our prices. Opportunities to take market share using innovative products, services and sales approaches may also attract new entrants to the field. We may not be able to compete successfully with the offerings and sales tactics of other companies, which could result in the loss of service provider partners offering our platform and solutions and, as a result, our revenue and profitability could be adversely affected.

If we fail to compete successfully against our current and future competitors, or if our current or future competitors employ aggressive business tactics, including those described above, demand for our platform and solutions could decline, we could experience cancellations of our services to consumers, or we could be required to reduce our prices or increase our expenses.

The proper and efficient functioning of our network operations centers and data back-up systems is central to our solutions.

Our solutions operate with a hosted architecture and we update our solutions regularly while our solutions are operating. If our solutions and/or upgrades fail to operate properly, our solutions could stop functioning for a period of time, which could put our users at risk. Our ability to keep our business operating is highly dependent on the proper and efficient operation of our network operations centers and data back-up systems. Although our network operations centers have back-up computer and power systems, if there is a catastrophic event, natural disaster, terrorist attacks, security breach or other extraordinary event, we may be unable to provide our subscribers with uninterrupted monitoring service. Furthermore, because data back-up systems are susceptible to malfunctions and interruptions (including those due to equipment damage, power outages, human error, computer viruses, computer hacking, data corruption and a range of other hardware, software and network problems), we cannot guarantee that we will not experience data back-up failures in the future. A significant or large-scale malfunction or interruption of our network operations centers or data back-up systems could adversely affect our ability to keep our operations running efficiently. If a malfunction results in a wider or sustained disruption, iteconomic downturn could have a material adverse effectnegative impact on our reputation, business, financial condition, cash flows orrevenue, results of operations.operations and cash flows.


We sell security and life safety solutions and if our solutions fail for any reason, we could be subject to liability and our business could suffer.


We sell security and life safety solutions, which are designed to secure the safety of our subscribers and their residences or business.commercial properties. If these solutions fail for any reason, including due to defects in our software, a carrier outage, a failure of our network operating center,operations centers, a failure on the part of one of our service provider partners or user error, some of which have happened from time to time, we could be subject to liability for such failures and our business could suffer.


Our platformplatforms and solutions may contain undetected defects in the software, infrastructure, third-party components or processes. We continue to follow our previously implemented hybrid return to office plan that includes voluntary remote workdays and mandatory in-office workdays. The continued remote workdays may make us more vulnerable to cyber-attacks and may create operational or other challenges, any of which could harm our systems or our business. Although we have taken precautionary measures to prepare for these threats and challenges, there is no guarantee our precautions will fully protect our systems. We continue to monitor the situation and may adjust our current policies as more information and guidance become available. If our platformplatforms or solutions suffer from defects, we could experience harm to our branded reputation, claims by our subscribers or service provider partners or lost revenue during the period required to address the cause of the defects. We have found and may find defects in new, acquired or upgraded solutions, resulting in loss of, or delay in, market acceptance of our platformplatforms and solutions, which could harm our business, financial condition, cash flows or results of operations.

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Since solutions that enable our platformplatforms are installed by our service provider partners, if they do not install or maintain such solutions correctly, our platformplatforms and solutions may not function properly. If the improper installation or maintenance of our platformplatforms and solutions leads to service or equipment failures after introduction of, or an upgrade to, our platformplatforms or a solution, we could

experience harm to our branded reputation, claims by our subscribers or service provider partners or lost revenue during the period required to address the cause of the problem. Further, we rely on our service provider partners to provide the primary source of support and ongoing service to our subscribers and, if our service provider partners fail to provide an adequate level of support and services to our subscribers, it could have a material adverse effect on our reputation, business, financial condition, cash flows or results of operations.


Any defect in, or disruption to, our platformplatforms and solutions could cause consumers not to purchase additional solutions from us, prevent potential consumers from purchasing our platformplatforms and solutions or harm our reputation. Although our contracts with our service provider partners limit our liability to our service provider partners for these defects, disruptions or errors, we nonetheless could be subject to litigation for actual or alleged losses to our service provider partners or our subscribers, which may require us to spend significant time and money in litigation or arbitration, or to pay significant settlements or damages. Defending a lawsuit, regardless of its merit, could be costly, divert management's attention and affect our ability to obtain or maintain liability insurance on acceptable terms and could harm our business. Although we currently maintain some warranty reserves, we cannot assure you that these warranty reserves will be sufficient to cover future liabilities.


Our business is subject to the risks of earthquakes, hurricanes, fires, power outages, floods, pandemics and public health crises, natural disasters and other catastrophic events, and to interruption by man-made problems such as terrorism, civil unrest and actual or threatened armed conflict, or global or regional economic, political and social conditions.

A significant natural disaster, such as an earthquake, hurricane, fire, flood, pandemic, or a public health crisis, such as COVID-19, or a significant power outage could harm our business, financial condition, cash flows and results of operations. The impact of climate change may increase these risks due to changes in weather patterns, such as increases in storm intensity and frequency, sea-level rise, melting of permafrost and temperature extremes in areas where we conduct our business. Natural disasters could affect our hardware vendors, our wireless carriers or our network operations centers. Further, if a natural disaster occurs in a region from which we derive a significant portion of our revenue, such as metropolitan areas in North America, consumers in that region may delay or forego purchases of our platforms and solutions from service providers in the region, which may harm our results of operations for a particular period. In addition, terrorist acts or acts of war could cause disruptions in our business or the business of our hardware vendors, service providers, subscribers or the economy as a whole. More generally, these and other geopolitical, social and economic conditions could result in increased volatility in worldwide financial markets and economies that could harm our sales. Given our concentration of sales during the second and third quarters, any disruption in the business of our hardware vendors, service provider partners or subscribers that impacts sales during the second or third quarter of each year could have a greater impact on our annual results. All of the aforementioned risks may be augmented if the disaster recovery plans for us, our service provider partners and our suppliers prove to be inadequate. To the extent that any of the above results in delays or cancellations of orders, or delays in the manufacture, deployment or shipment of our platforms and solutions, our business, financial condition, cash flows and results of operations would be harmed.

Geopolitical conditions, including trade disputes and direct or indirect acts of war or terrorism, could have an adverse effect on our operations and financial results.

Since we operate on a global basis, our operations could be disrupted by geopolitical conditions, trade disputes, international boycotts and sanctions, political and social instability, acts of war, terrorist activity or other similar events. From time to time, we could have a large investment in a particular asset type, a large revenue stream associated with a particular customer or industry, or a large number of customers located in a particular geographic region. A discrete event impacting a specific asset type, customer, industry, or region in which we have a concentrated exposure could negatively impact our results of operations.

For example, in February 2022 Russia initiated military action against Ukraine. In response, the U.S. and certain other countries imposed sanctions and export controls against Russia, Belarus and certain individuals and entities connected to Russian or Belarusian political, business, and financial organizations, and the U.S. and certain other countries could impose further sanctions, trade restrictions, and other retaliatory actions should the conflict continue or worsen. It is not possible to predict the broader consequences of the conflict, including related geopolitical tensions, the movement of refugees, and the measures and retaliatory actions taken by the U.S. and other countries in respect thereof as well as any counter measures or retaliatory actions by Russia or Belarus in response, including, for example, potential cyberattacks or the disruption of energy exports, is likely to cause regional instability, geopolitical shifts, and could materially adversely affect global trade, currency exchange rates, regional economies and the global economy. In addition, in October 2023, the war between Israel and Hamas began, which has resulted in significant military activities in the region and may further escalate regional instability. The situations remain uncertain, and while it is difficult to predict the full impact of any of the foregoing, the conflicts and actions taken in response to the conflicts could increase our costs, disrupt our supply chain, reduce our sales and earnings, impair our ability to raise additional capital when needed on acceptable terms, if at all, or otherwise adversely affect our business, financial condition, and results of operations.
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We may not sustain our growth rate and we may not be able to manage any future growth effectively.

We have experienced significant growth and also have substantially expanded our operations in a short period of time. Our revenue increased from $502.4 million in 2019 to $842.6 million in 2022 and increased from $634.4 million for the nine months ended September 30, 2022 to $655.4 million for the nine months ended September 30, 2023. We do not expect to achieve similar growth rates in future periods. You should not rely on our operating results for any prior quarterly or annual periods as an indication of our future operating performance. If we are unable to maintain expected revenue growth in both absolute dollars and as a percentage of prior period revenue, our financial results could suffer and our stock price could decline.

Our future operating results depend, to a large extent, on our ability to successfully manage any future expansion and growth. To successfully manage our growth and obligations as a public company, we believe we must effectively, among other things:

maintain our relationships with existing service provider partners and add new service provider partners;

increase our subscriber base and help our service provider partners maintain and improve their revenue retention rates, while also expanding their cross-sell effectiveness;

manage our relationships with our hardware vendors and other key suppliers;

add, train and integrate sales and marketing personnel;

expand our international operations; and

continue to implement and improve our administrative, financial and operational systems, procedures and controls.

We intend to continue to invest in research and development, sales and marketing, and general and administrative functions and other areas to grow our business. We are likely to recognize the costs associated with these increased investments earlier than some of the anticipated benefits and the return on these investments may be lower, or may develop more slowly, than we expect, which could adversely affect our operating results.

If we are unable to manage our growth effectively, we may not be able to take advantage of market opportunities or develop new solutions or enhancements to our existing solutions and we may fail to satisfy subscriber and service provider partner requirements, maintain the quality of our solutions, execute on our business plan or respond to competitive pressures, which could result in our financial results suffering and a decline in our stock price.

We have expanded our business rapidly in recent periods. If we fail to manage the expansion of our operations and infrastructure effectively, we may be unable to execute our business plan, maintain high levels of service or address competitive challenges adequately.

We increased our number of full-time employees from 1,160 as of December 31, 2019 to 1,986 as of September 30, 2023, including 77 employees who manufacture hardware for our suite of IoT solutions. Our growth has placed, and may continue to place, a significant strain on our managerial, administrative, operational, financial and other resources. We intend to further expand our overall business, service provider partner network, subscriber base, headcount and operations, including by acquiring other businesses. Creating and maintaining a global organization and managing a geographically dispersed workforce requires substantial management effort and significant additional investment in our infrastructure. We will be required to continue to improve our operational, financial and management controls and our reporting procedures to ensure timely and accurate reporting of our operational and financial results and we may not be able to do so effectively. As such, we may be unable to manage our expenses effectively in the future, which may negatively impact our gross profit or operating expenses in any particular quarter. If we fail to manage our anticipated growth and change in a manner that preserves the key aspects of our corporate culture, the quality of our solutions may suffer, which could negatively affect our brand and reputation and harm our ability to retain and attract service provider partners and consumers.

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From time to time, we are involved in legal proceedings where a negative outcome, including an adverse litigation judgment or settlement, could expose us to monetary damages or limit our ability to operate our business, resulting in a material adverse effect on our business, financial condition, cash flows and results of operations.

We are involved and have been involved in the past in legal proceedings from time to time, including claims directly against us or claims against certain of our service provider partners that we have agreed to indemnify. For example, on June 2, 2015, Vivint filed a lawsuit against us alleging our technology directly and indirectly infringes six patents purchased by Vivint. On January 10, 2022, EcoFactor, Inc., or EcoFactor, filed a lawsuit against us alleging Alarm.com’s products and services directly and indirectly infringe five U.S. patents owned by EcoFactor. On July 22, 2021, Causam Enterprises, Inc., or Causam, filed a lawsuit against us alleging that Alarm.com’s smart thermostats infringe four U.S. patents owned by Causam. On July 28, 2021, Causam filed a complaint with the U.S. International Trade Commission, or ITC, naming Alarm.com Incorporated, Alarm.com Holdings, Inc., and EnergyHub, Inc., among others, as proposed respondents. The complaint alleges infringement of the same four patents Causam asserted in court. See the section of this Quarterly Report titled "Legal Proceedings" for additional information regarding each of these matters and the other legal proceedings we are involved in. We may not be able to accurately assess the risks related to any of these suits, and we may be unable to accurately assess our level of exposure as the results of any litigation, investigations and other legal proceedings are inherently unpredictable. Any claims against us, whether meritorious or not, could be time consuming, result in costly litigation, damage our reputation, require significant amounts of management time and divert significant resource. Companies in our industry have been subject to claims related to patent infringement, regulatory matters, and product liability, as well as contract and employment-related claims. As a result of patent infringement and other intellectual property proceedings, we have, and may be required to seek in the future, licenses under patents or intellectual property rights owned by third parties, including open-source software and other commercially available software, which can be costly, or cross-license agreements relating to our and third-party intellectual property. The outcome of legal claims and proceedings against us cannot be predicted with certainty, and a negative outcome could result in a material adverse effect on our business, financial condition, cash flows and results of operations.

Our business operates in a regulated industry.

Our business, operations and service provider partners are subject to various U.S. federal, state and local consumer protection laws, licensing regulation and other laws and regulations, and to similar laws and regulations in the other countries in which we operate. Our advertising and sales practices and that of our U.S. service provider partner network are subject to regulation by the U.S. Federal Trade Commission, or the FTC, in addition to state consumer protection laws. The FTC and the Federal Communications Commission have issued regulations that place restrictions on, among other things, unsolicited automated telephone calls to residential and wireless telephone subscribers by means of automatic telephone dialing systems and the use of prerecorded or artificial voice messages. If our service provider partners were to take actions in violation of these regulations, such as telemarketing to individuals on the "Do Not Call" registry or using automatic telephone dialing systems and prerecorded or artificial voice messages, we could be subject to fines, penalties, private actions or enforcement actions by government regulators. Although we have taken steps to insulate ourselves from any such wrongful conduct by our service provider partners, and to contractually require our service provider partners to comply with these laws and regulations, we have in the past incurred costs to settle alleged violations of the Telephone Consumer Protection Act, or TCPA, and no assurance can be given that we will not be exposed to future liability as result of our service provider partners’ conduct. Further, to the extent that any changes in law or regulation further restrict the lead generation activity of our service provider partners, these restrictions could result in a material reduction in subscriber acquisition opportunities, reducing the growth prospects of our business and adversely affecting our financial condition and future cash flows. In addition, most states in which we operate have licensing laws directed specifically toward the monitored security services industry. Our business relies heavily upon cellular telephone service to communicate signals. Cellular telephone companies are currently regulated by both federal and state governments. State-level privacy and data security laws in California and various other U.S. states regulate our, and our service provider partners’, use, collection, and disclosure of subscribers’ personal information. A number of proposed privacy bills in other U.S. states could place restrictions on how we and our service provider partners use personal information and market to consumers in those states. Other laws and regulations, including consumer protection laws, laws and regulations governing advertising and sales practices, as well as privacy and data security laws and regulations apply in the other countries in which we operate. See “Evolving government and industry regulation and changes in applicable laws relating to the Internet and data privacy may increase our expenditures related to compliance efforts or otherwise limit the solutions we can offer, which may harm our business and adversely affect our financial condition” below. Furthermore, the SEC proposed expansive rules requiring public companies to disclose information about the material impact of climate change on their business, as well as information about companies’ governance, risk management and strategy related to climate risk. The SEC has also finalized rules to enhance and standardize disclosures regarding cybersecurity risk management, strategy, governance and cybersecurity incident reporting by public companies. Changes in laws or regulations could require us to change the way we operate, which could increase costs or otherwise disrupt operations. In addition, failure to comply with any such applicable laws or regulations could result in substantial fines or revocation of our operating permits and licenses, including in geographic areas where our services have substantial penetration, which could adversely affect our business, financial condition, cash flows and results of operations. Further, if these laws and regulations were to change or if we fail to comply with such laws and regulations as they exist today or in the future, our business, financial condition, cash flows and results of operations could be materially and adversely affected.

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The markets in which we participate are highly competitive and many companies, including large technology companies, broadband and security service providers and other managed service providers, are actively targeting the home and business automation, security monitoring, video monitoring and energy management markets. If we are unable to compete effectively with these companies, our sales and profitability could be adversely affected.

We compete in several markets, including security, video, automation, energy management and wellness solutions. The markets in which we participate are highly competitive and competition may intensify in the future.

Our ability to compete depends on a number of factors, including:

our platforms and solutions’ functionality, performance, ease of use and installation, reliability, availability and cost effectiveness relative to that of our competitors’ products;

our success in utilizing new and proprietary technologies to offer solutions and features previously not available in the marketplace;

our success in identifying new markets, applications and technologies;

our ability to attract and retain service provider partners;

our name recognition and reputation;

our ability to recruit software engineers and sales and marketing personnel; and

our ability to protect our intellectual property.

Consumers may prefer to purchase from their existing suppliers rather than a new supplier regardless of product performance or features. In the event a consumer decides to evaluate a new home automation, security monitoring, video monitoring, energy management, or wellness solution, the consumer may be more inclined to select one of our competitors whose product offerings are broader than those that we offer. In addition, consumers may prefer to purchase products that they can install themselves. If there are continuing restrictions on our service providers’ ability to meet with residential and commercial property owners in person, our ability to compete will depend on our ability to make our products available for remote installation or to make certain of our products easily installable by consumers rather than solely by our service providers.

Our current competitors include providers of other technology platforms for the connected property with interactive security, including Alula (formed following the merger of ipDatatel, LLC and Resolution Products, LLC), Avigilon Corporation, Brivo Inc., Digital Monitoring Products Inc., Eagle Eye Networks Inc., Honeywell International Inc., Resideo Technologies Inc., SecureNet Technologies, LLC, Telular Corporation (acquired by AMETEK, Inc.), United Technologies Corporation, and Verkada Inc., which sell solutions to service providers, cable operators, technology retailers and other residential and commercial automation providers. We also compete with interactive, monitored security solutions sold directly to subscribers and may also be sold through our partners, including companies like Abode Systems, Inc., Arlo Technologies, Inc., Cove Smart, LLC, Scout Security, Inc. and SimpliSafe, Inc. In addition, our service provider partners compete with security solutions sold directly to subscribers, as well as managed service providers, such as cable television, telephone and broadband companies like Comcast Cable Communications, LLC and Rogers Communications, Inc., and providers of point products, including Google Inc.'s Nest Labs, Inc. Amazon.com offers Amazon Home Services security packages with bundled equipment and professional installation, and Amazon Key, a security camera and smart lock integration feature. Ring Inc., owned by Amazon.com, offers a connected video doorbell, video cameras and an integrated security system, Ring Alarm. Samsung's SmartThings offers a security system and a home automation and awareness hub. Arlo Technologies, Inc. and Wyze Labs, Inc. offers connected video cameras, a connected video doorbell, and smart security devices. Apple Inc. offers a feature that allows some manufacturers’ connected devices and accessories, including video cameras and doorbells, to be controlled through its HomeKit service available in Apple’s iOS operating system. Additionally, Canary and other companies offer all in one video monitoring and awareness devices. In addition, we may compete with other large and small technology companies that offer control capabilities among their products, applications and services, and have ongoing development efforts to address the broader connected home market.

Many of our competitors have longer operating histories, greater name recognition, larger customer bases and significantly greater financial, technical, sales, marketing, distribution and other resources than we have. We expect to encounter new competitors as we enter new markets as well as increased competition, both domestically and internationally, from other established and emerging home automation, security monitoring, video monitoring and automation, wellness, and energy management companies as well as large technology companies. In addition, there may be new technologies that are introduced that reduce demand for our solutions or make them obsolete. Our current and potential competitors may also establish cooperative relationships among themselves or with third parties and rapidly acquire significant market share. Increased competition could also result in price reductions and loss of market share, any of which could result in lower revenue and negatively affect our ability to grow our business.

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Aggressive business tactics by our competitors may reduce our revenue.

Increased competition in the markets in which we compete may result in aggressive business tactics by our competitors, including:

selling at a discount;

offering products similar to our platforms and solutions on a bundled basis at no charge;

announcing competing products combined with extensive marketing efforts;

providing financing incentives to consumers; and

asserting intellectual property rights irrespective of the validity of the claims.

Our service provider partners may switch and offer the products and services of competing companies, which would adversely affect our sales and profitability. Competition from other companies may also adversely affect our negotiations with service provider partners and suppliers, including, in some cases, requiring us to lower our prices. Opportunities to take market share using innovative products, services and sales approaches may also attract new entrants to the field. We may not be able to compete successfully with the offerings and sales tactics of other companies, which could result in the loss of service provider partners offering our platforms and solutions and, as a result, our revenue and profitability could be adversely affected.

If we fail to compete successfully against our current and future competitors, or if our current or future competitors employ aggressive business tactics, including those described above, demand for our platforms and solutions could decline, we could experience cancellations of our services to consumers, or we could be required to reduce our prices or increase our expenses.

The proper and efficient functioning of our network operations centers and data back-up systems is central to our solutions.

Our solutions operate with a hosted architecture and we update our solutions regularly while our solutions are operating. If our solutions and/or upgrades fail to operate properly, our solutions could stop functioning for a period of time, which could put our users at risk. Our ability to keep our business operating is highly dependent on the proper and efficient operation of our network operations centers and data back-up systems. Although our network operations centers have back-up computer and power systems, if there is a catastrophic event, natural disaster, terrorist attack, security breach or other extraordinary event, we may be unable to provide our subscribers with uninterrupted monitoring service or may be unable to adequately protect confidential information and data from unauthorized access or loss. Furthermore, because data back-up systems are susceptible to malfunctions and interruptions (including those due to equipment damage, power outages, human error, computer viruses, computer hacking, data corruption and a range of other hardware, software and network problems), we cannot guarantee that we will not experience data back-up failures in the future. A significant or large-scale security breach, malfunction or interruption of our network operations centers or data back-up systems could adversely affect our ability to keep our operations running efficiently or could result in unauthorized access to or loss of data. If such an event results in unauthorized access to or loss of service provider partner, subscriber, employee or other personally identifiable data subject to data privacy and security laws and regulations, then it could result in substantial fines by U.S. federal and state authorities, foreign data privacy authorities in the European Union, or the EU, Canada, and other countries, and/or private claims by companies or individuals. If a malfunction or security breach results in a wider or sustained disruption, it could have a material adverse effect on our reputation, business, financial condition, cash flows or results of operations.

Failure to maintain the security of our information and technology networks, including information relating to our service providerpartners, subscribers and employees, could adversely affect us.

We are dependent on information technology networks and systems, including the Internet, to process, transmit and store electronic information and, in the normal course of our business, we collect and retain certain information pertaining to our service provider partners, subscribers and employees, including credit card information for many of our service provider partners and certain of our subscribers. If security breaches in connection with the delivery of our solutions allow unauthorized third parties to access any of this data or obtain control of our subscribers’ systems, our reputation, business, financial condition, cash flows and results of operations could be harmed.

The legal, regulatory and contractual environment surrounding information security, privacy and credit card fraud is constantly evolving and companies that collect and retain such information are under increasing attack by cyber-criminals around the world. Further, as the regulatory focus on privacy issues continues to increase and worldwide laws and regulations concerning the protection of data and personal information expand and become more complex, these potential risks to our business will intensify. A significant actual or potential theft, loss, fraudulent use or misuse of service provider partner, subscriber, employee or other personally identifiable data, whether by third parties or as a result of employee malfeasance or otherwise, non-compliance with our contractual or other legal obligations regarding such data or a violation of our privacy and security policies with respect to such data could result in loss of confidential information, damage to our reputation, early termination of
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our service provider partner contracts, litigation, regulatory investigations or actions and other liabilities or actions against us, including significant fines by U.S. federal and state authorities, foreign data privacy authorities in the EU, Canada, and other countries and private claims by companies and individuals for violation of data privacy and security regulations. To the extent that any such exposure leads to credit card fraud or identity theft, we may experience a general decline in consumer confidence in our business, which may lead to an increase in attrition rates or may make it more difficult to attract new subscribers. If any one of these risks materializes our business, financial condition, cash flows or results of operations could be materially and adversely affected.

If our security measures are breached, including any breaches caused by cyber-attacks, our reputation may be damaged, we may be exposed to significant liabilities under U.S. and foreign laws, and our business and results of operations may be adversely affected.

Cyber-attacks from computer hackers and cyber criminals and other malicious Internet-based activity continue to increase generally, and perpetrators of cyber-attacks may be able to develop and deploy viruses, worms, ransomware, malware, DNS attacks, wireless network attacks, attacks on our cloud networks, phishing attempts, social engineering attempts, distributed denial of service attacks and other advanced persistent threats or malicious software programs that attack our products and services, our networks and network endpoints or otherwise exploit any security vulnerabilities of our products, services and networks. Techniques used to obtain unauthorized access or to sabotage systems change frequently and generally are not recognized until launched against a target. As a result, we may be unable to anticipate these techniques or to implement adequate preventative measures. We cannot be certain that advances in cyber-capabilities or other developments will not compromise or breach the technology protecting the networks that access our platforms and solutions, and we can make no assurance that we will be able to detect, prevent, timely and adequately address or mitigate the negative effects of cyber-attacks or other security breaches. We continue to follow our previously implemented hybrid return to office plan that includes voluntary remote workdays and mandatory in-office workdays. The continued remote workdays may make us more vulnerable to cyber-attacks or other security breaches.

Security breaches of, or sustained attacks against, our networks and infrastructure could create system disruptions and shutdowns that could result in disruptions to our operations or unauthorized access to or loss of our data. If such an event results in unauthorized access to or loss of any data subject to data privacy and security laws and regulations, then we could be subject to substantial fines by U.S. federal and state authorities, foreign data privacy authorities in the EU, Canada, and other countries, and private claims by companies or individuals. A system disruption, shutdown, or loss of data may result in adverse publicity and therefore adversely affect the market's perception of the security and reliability of our services. A cyber-attack may cause additional costs, such as investigative and remediation costs, and the costs of providing individuals and/or data owners with notice of the breach, legal fees and the costs of any additional fraud detection activities required by law, a court or a third-party. Additionally, some of our customer contracts require us to indemnify customers from damages they may incur as a result of a breach of our networks and systems. There can be no assurance that the limitation of liability provisions in our contracts for a security breach would be enforceable or would otherwise protect us from any such liabilities or damages with respect to any particular claim. While we maintain general liability insurance coverage and coverage for technology errors or omissions, we cannot assure you that such coverage will be available in sufficient amounts to cover one or more large claims related to a breach, will continue to be available on acceptable terms or at all. If any one of these risks materializes, our business, financial condition, cash flows or results of operations could be materially and adversely affected.

We rely on our service providerpartner network to acquire additional subscribers, and the inability of our service provider partners to attract additional subscribers or retain their current subscribers could adversely affect our operating results.


Substantially all of our revenue is generated through the sales of our platformplatforms and solutions by our service provider partners, who incorporate our solutions in certain of the products and packages they sell to their customers, and our service provider partners are responsible for subscriber acquisition, as well as providing customer service and technical support for our platformplatforms and solutions to the subscribers. We provide our service provider partners with specific training and programs to assist them in selling and providing support for our platformplatforms and solutions, but we cannot assure you that these steps will be effective. In addition, we rely on our service provider partners to sell our platformplatforms and solutions into new markets in the intelligent and connected property space. If our service provider partners are unsuccessful in marketing, selling and supporting our platformplatforms and solutions, our operating results could be adversely affected.


In order for us to maintain our current revenue sources and grow our revenues, we must effectively manage and grow relationships with our service provider partners. Recruiting and retaining qualified service provider partners and training them in our technology and solutions requires significant time and resources.resources and has been made more challenging by the Macroeconomic Conditions. If we fail to maintain our relationships with existing service provider partners or develop relationships with new service provider partners, our revenue and operating results would be adversely affected. In addition, to execute on our strategy to expand our sales internationally, we must develop, manage and grow relationships with service provider partners that sell into these markets.


Any of our service provider partners may choose to offer a product from one of our competitors instead of our platformplatforms and solutions, elect to develop their own competing solutions or simply discontinue their operations with us. For example, we entered
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into a license agreementPatent Cross License Agreement in November 2013 with Vivint Inc., or Vivint, pursuant to which we granted a license to use the intellectual property associated with our connected home solutions. Under the terms of this arrangement, Vivint has transitioned from selling our solutions directly to its customers to selling its own home automation product to its new customers. We now generate revenue from a monthly fee charged to Vivint on a per customer basis from sales of this service provider partner’s product; however, these monthly fees are less on a per customer basis than fees we receive from our SaaS solutions. Therefore, we receive less revenue on a per customer basis from Vivint compared to our SaaS subscriber base, which may result in a lower revenue growth rate. As disclosed under “Item 1 – Legal Proceedings,” Vivint has stopped paying license fees to Alarm.com under its Patent Cross License Agreement with us, which is having a material adverse effect upon our business, financial condition and results of operations. This matter is subject to ongoing arbitration and there can be no assurance that Alarm.com will be successful in these proceedings. Similarly, we entered into a patent license agreement with ADT pursuant to which we granted a license to use certain Alarm.com intellectual property following the termination or expiration of the initial term of our master service agreement with ADT. Under the terms of the license, ADT will pay us a monthly royalty for each subscriber to its branded residential interactive security, automation and video service offerings that is covered by any of our licensed patents and not supported on our platforms. We must also work to expand our network of service provider partners to ensure that we have sufficient geographic coverage and technical expertise to address new markets and technologies. While it is difficult to estimate the total number of available service provider partners in our markets, there are a finite number of service provider partners that are able to perform the types of technical installations required for our platformplatforms and solutions. In the event that we saturate the available service provider pool, or if market or other forces cause the available pool of service providers to decline, it may be increasingly difficult to grow our business. If we are unable to expand our network of service provider partners, our business could be harmed.


As the consumers’ product and service options grow, it is important that we enhance our service provider partner footprint by broadening the expertise of our service provider partners, working with larger and more sophisticated service provider partners and expanding the mainstream solutions our service provider partners offer. If we do not succeed in this effort, our current and potential future service provider partners may be unable or unwilling to broaden their offerings to include our connected property solutions, resulting in harm to our business.


We receive a substantial portion of our revenue from a limited number of service providerpartners, and the loss of, or a significant reduction in, orders from one or more of our major service providerpartners would result in decreased revenue and profitability.


Our success is highly dependent upon establishing and maintaining successful relationships with a variety of service provider partners. We market and sell our platformplatforms and solutions through an all-channela channel assisted sales model and we derive substantially all of our revenue from these service provider partners. We generally enter into agreements with our service provider partners outlining the terms of our relationship, including service provider pricing commitments, installation,

maintenance and support requirements, and our sales registration process for registering potential sales to subscribers. These contracts, including for example, the contract we entered into with Monitronics International, Inc., one of our service provider partners,contracts typically have an initial term of one year, with subsequent renewal terms of one year, and are terminable at the end of the initial term or renewal terms without cause upon written notice to the other party. In some cases, these contracts provide the service provider partner with the right to terminate prior to the expiration of the term without cause upon 30 days written notice, or, in the case of certain termination events, the right to terminate the contract immediately. While we have developed a network of over 6,00011,000 service provider partnerspartners as of December 31, 2022 to sell, install and support our platformplatforms and solutions, we receive a substantial portion of our revenue from a limited number of channel partners and significant customers. During the years ended December 31, 2016, 20152022, 2021 and 2014,2020, our 10 largest revenue service provider partnerspartners or distributors accounted for 59.9%49%, 63.4%47% and 64.7% of our revenue. Vivint represented greater than 10% but not more than 15%48% of our revenue, in 2014. Monitronics International, Inc.respectively. ADT LLC, or ADT, represented greater than 10% but not more than 15% of our revenue in 2016 and greater than 15% but not more than 20% of our revenue in 20152022, 2021 and 2014. United Technologies Corporation2020. ADT also represented greatermore than 10% but not more than 15%of accounts receivable as of December 31, 2022.

We amended our master service agreement with ADT, or MSA, to extend the initial term through January 1, 2023 and to provide for the integration of certain third party products into the ADT Command and Control software platform which we operate. In connection with the amendment to the MSA, we agreed to provide ADT a license to use certain Alarm.com intellectual property following the termination or expiration of the initial term of the MSA for which ADT will pay us a monthly royalty for each subscriber to its ADT branded residential interactive security, automation and video service offerings that is covered by any of our licensed patents and not enabled by one of our software platforms. We cannot assure you that we will be able to meet the conditions set forth in the amended agreement. We continue to generate revenue from each subscriber that is already installed on one of our platforms for the life of that subscriber account but the number of such subscribers would likely decline over time. While we would generate revenue from ADT subscribers not on our platform using service offerings covered by any of our licensed patents from the per subscriber royalty fee charged to ADT under the patent license, these monthly fees will be less on a per subscriber basis than fees we receive from our SaaS solutions. In addition, even if ADT continues to use other services that we offer, we cannot assure you that the revenue from ADT or new accounts added by ADT will reach or exceed historical levels in 2014.any future period. We may not be able to offset any unanticipated decline in revenue from ADT with revenues from new customers or other existing customers. Any negative developments in ADT’s business, or any significant decrease in revenue from or loss of ADT as a customer could materially and adversely harm our business, financial condition, cash flows and results of operations.


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We anticipate that we will continue to be dependent upon a limited number of service provider partners for a significant portion of our revenue for the foreseeable future and, in some cases, a portion of our revenue attributable to individual service provider partners may increase in the future. The loss of one or more key service provider partners, a reduction in sales through any major service provider partners or the inability or unwillingness of any of our major service provider partners to pay for our platformplatforms and solutions would reduce our revenue and could impair our profitability.


Substantially all of the revenues associated with the non-hosted software platform are from a single customer and the loss of this customer could harm our operating results.

In March 2017, we acquired certain assets related to the Connect business unit of Icontrol Networks, Inc., or Icontrol, and all of the outstanding equity interests of the two subsidiaries through which Icontrol conducted its Piper business, which we refer to in this report as the Acquisition. Historically, ADT has accounted for, and continues to account for, substantially all of the revenue of the Connect business unit. In connection with the Acquisition we amended our MSA with ADT to cover services provided with respect to the non-hosted software platform, or Software platform. We cannot assure you that ADT will use the Software platform for its new customers or keep existing customers on the Software platform. In addition, even if ADT continues to use the Software platform, we cannot assure you that the revenue from ADT or new accounts added by ADT will reach or exceed historical levels of revenue for the Connect business unit in any future period. Any negative developments in ADT’s business, or any significant decrease in revenue from or loss of ADT as a customer could materially and adversely harm our business, financial condition, cash flows and results of operations.

We have relatively limited visibility regarding the consumers that ultimately purchase our solutions, and we often rely on information from third-party service providers to help us manage our business. If these service providers fail to provide timely or accurate information, our ability to quickly react to market changes and effectively manage our business may be harmed.


We sell our solutions through service provider partners. These service provider partners work with consumers to design, install, update and maintain their connected home and businesscommercial installations and manage the relationship with our subscribers. While we are able to track orders from service provider partners and have access to certain information about the configurations of their Alarm.com systems that we receive through our platform,platforms, we also rely on service provider partners to provide us with information about consumer behavior, product and system feedback, consumer demographics and buying patterns. We use this channel sell-through data, along with other metrics, to forecast our revenue, assess consumer demand for our solution, develop new solutions, adjust pricing and make other strategic business decisions. Channel sell-through data is subject to limitations due to collection methods and the third-party nature of the data and thus may not be complete or accurate. If we do not receive consumer information on a timely or accurate basis, or if we do not properly interpret this information, our ability to quickly react to market changes and effectively manage our business may be harmed.


Consumers may choose to adopt point products that provide control of discrete home functions rather than adopting our connected property platform.solutions. If we are unable to increase market awareness of the benefits of our unified solutions, our revenue may not continue to grow, or it may decline.


Many vendors have emerged, and may continue to emerge, to provide point products with advanced functionality for use in the home,connected properties, such as a video doorbell or thermostat that can be controlled by an application on a smartphone. We expect more and more consumer electronic and consumer appliance products to be network-aware and connected — each very likely to have its own smart device (phone or tablet) application. Consumers may be attracted to the relatively low costs of these point products and the ability to expand their homeconnected property control solution over time with minimal upfront costs, despite some of the disadvantages of this approach, which may reduce demand for our connected homeproperty solutions. If so, our service provider partners may switch and offer the point products and services of competing companies, which would adversely affect our sales and profitability. If a significant number of consumers in our target market choose to adopt point products rather than our connected home and businessproperty solutions, then our business, financial condition, cash flows and results of operations will be harmed, and we may not be able to achieve sustained growth or our business may decline.


Mergers or other strategic transactions involving our competitors could weaken our competitive position, which could adversely affect our ability to compete effectively and harm our results of operations.


Our industry is highly fragmented, and we believe it is likely that some of our existing competitors will consolidate or be acquired. In addition, some of our competitors may enter into new alliances with each other or may establish or strengthen cooperative relationships with systems integrators, third-party consulting firms or other parties. Any such consolidation, acquisition, alliance or cooperative relationship could adversely affect our ability to compete effectively and lead to pricing pressure and our loss of market share and could result in a competitor with greater financial, technical, marketing, service and other resources, all of which could harm our business, financial condition, cash flows and results of operations.


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We are dependent on our connected property solutions, and the lack of continued market acceptance of our connected property solutions would result in lower revenue.


Our connected property solutions account for substantially all of our revenue and will continue to do so for the foreseeable future. As a result, our revenue could be reduced by:


any decline in demand for our connected property solutions;


the failure of our connected property solutions to achieve continued market acceptance;


the introduction of products and technologies that serve as a replacement or substitute for, or represent an improvement over, our connected property solutions;


technological innovations or new communications standards that our connected property solutions do not address; and


our inability to release enhanced versions of our connected property solutions on a timely basis.


We are vulnerable to fluctuations in demand for Internet-connected devices in general and interactive security systems in particular. If the market for connected home and businesscommercial solutions grows more slowly than anticipated or if demand for connected home and businesscommercial solutions does not grow as quickly as anticipated, whether as a result of competition, product obsolescence, technological change, unfavorable economic conditions, uncertain geopolitical environments, budgetary constraints of our consumers or other factors, we may not be able to continue to increase our revenue and earnings and our stock price would decline.


A significant decline in our SaaS and license revenue renewal rate would have an adverse effect on our business, financial condition, cash flows and results of operations.


We generally bill our service provider partners based on the number of subscribers they have on our platformplatforms and the features being utilized by subscribers on a monthly basis in advance. Subscribers could elect to terminate our services in any given month. If our efforts and our service provider partners’ efforts to satisfy our existing subscribers are not successful, we may not be able to retain them or sell additional functionality to them and, as a result, our revenue and ability to grow could be adversely affected. We track our SaaS and license revenue renewal rate on an annualized basis, as reflected in the section of this Quarterly Report titled “Management’s"Management’s Discussion and Analysis of Financial Condition and Results of Operations — KeyOther Business Metrics — SaaS and License Revenue Renewal Rate." However, our service provider partners, who resell our services to our subscribers, have indicated that they typically have three to five yearfive-year service contracts with residential and commercial property owners who use our subscribers.solutions. Our SaaS and license revenue renewal rate is calculated across our entire subscriber base, including subscribers whose contract with their service provider reached the end of its contractual term during the measurement period, as well as subscribers whose contract with their service provider has not reached the end of its contractual term during the measurement period, and is not intended to estimate the rate at which our subscribers renew their contracts with our service provider partners. As a result, we may not be able to accurately predict future trends in renewals and the resulting churn. Subscribers may choose not to renew their contracts for many reasons, including the belief that our service is not required for their needs or is otherwise not cost-effective, a desire to reduce discretionary spending, or a belief that our competitors’ services provide better value. Additionally, our subscribers may not renew for reasons entirely out of our control, such as moving a residence or the dissolution of their business, which is particularly common for small to mid-sized businesses. A significant increase in our churn would have an adverse effect on our business, financial condition, cash flows or results of operations.


If we are unable to develop new solutions, sell our platformplatforms and solutions into new markets or further penetrate our existing markets, our revenue may not grow as expected.


Our ability to increase sales will depend, in large part, on our ability to enhance and improve our platformplatforms and solutions, introduce new solutions in a timely manner, sell into new markets and further penetrate our existing markets. The success of any enhancement or new solution or service depends on several factors, including the timely completion, introduction and market acceptance of enhanced or new solutions, the ability to maintain and develop relationships with service providers, the ability to attract, retain and effectively train sales and marketing personnel and the effectiveness of our marketing programs. Any new product or service we develop or acquire may not be introduced in a timely or cost-effective manner, and may not achieve the broad market acceptance necessary to generate significant revenue. Any new markets into which we attempt to sell our platformplatforms and solutions, including new vertical markets and new countries or regions, may not be receptive. Our ability to further penetrate our existing markets depends on the quality, availability and reliability of our platformplatforms and solutions and our ability to design our platformplatforms and solutions to meet consumer demand.


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We benefit from integration of our solutions with third-party security platform providers. If these developers choose not to partner with us, or are acquired by our competitors, our business and results of operations may be harmed.


Our solutions are incorporated into the hardware of our third-party security platform providers. For example, our hardware platform partners produce control devices that deliver our platform services to subscribers. It may be necessary in the future to renegotiate agreements relating to various aspects of these solutions or other third partythird-party solutions. The inability to easily integrate with, or any defects in or disruption in the supply or availability of, any third-party solutions could result in increased costs, or in delays in new product releases or updates to our existing solutions until such issues have been resolved, which could have a material adverse effect on our business, financial condition, cash flows, results of operations and future prospects and could damage our reputation. In addition, if these third-party solution providers choose not to partner with us, choose to integrate their solutions with our

competitors’ platforms, or are unable or unwilling to update their solutions, our business, financial condition, cash flows and results of operations could be harmed. Further, if third-party solution providers that we partner with or that we would benefit from partnering with are acquired by our competitors, they may choose not to offer their solutions on our platform,platforms, which could adversely affect our business, financial condition, cash flows and results of operations.
 
We rely on wireless carriers to provide access to wireless networks through which we provide our wireless alarm, notification and intelligent automation services, and any interruption of such access would impairand any significant costs related to such interruption could materially and adversely impact our business.business, financial condition, cash flows, results of operation and reputation.


We rely on wireless carriers to provide access to wireless networks for machine-to-machine data transmissions, which are an integral part of our services. Our wireless carriers may suspend wireless service to expand, maintain or improve their networks.networks, or may discontinue or sunset older wireless networks as new technology evolves. For example, certain cellular carriers have shut down their 3G and CDMA wireless networks in 2022 which required our subscribers to upgrade to alternative and potentially more expensive technologies. See “The technology we employ may become obsolete and we may need to incur significant capital expenditures to update our technology” below. Further, wireless carriers from time to time suffer service outages which range from local to national in scale during which security control panels may be unable to transmit life safety signals to emergency responders. Any suspension or other interruption of services wouldsuch wireless carrier service disruptions could materially and adversely affectimpact our ability to provide our services to our service provider partners and subscribers and mayresult in significant costs, which could materially and adversely affectimpact our business, results of operations and reputation. In addition, the inability to maintain our existing contracts with ourproduct changes by wireless carriers, price increases or enter into new contracts with such wireless carrierschanges to existing contract terms or termination of our agreements could also have a material and adverse effectimpact on our business, financial condition, cash flows and results of operations.


If we are unable to adapt to technological change, including maintaining compatibility with a wide range of devices, our ability to remain competitive could be impaired.


The market for connected home and businesscommercial solutions is characterized by rapid technological change, frequent introductions of new products and evolving industry standards. Our ability to attract new subscribers and increase revenue from existing subscribers will depend in significant part on our ability to anticipate changes in industry standards, to continue to enhance our existing solutions or introduce new solutions on a timely basis to keep pace with technological developments, and to maintain compatibility with a wide range of connected devices in the homeresidential and business.commercial properties. We may change aspects of our platformplatforms and may utilize open source technology in the future, which may cause difficulties including compatibility, stability and time to market. The success of this or any enhanced or new product or solution will depend on several factors, including the timely completion and market acceptance of the enhanced or new product or solution. Similarly, if any of our competitors implement new technologies before we are able to implement them, those competitors may be able to provide more effective products than ours, possibly at lower prices. Any delay or failure in the introduction of new or enhanced solutions could harm our business, financial condition, cash flows and results of operations.


The technology we employ may become obsolete and we may need to incur significant capital expenditures to update our technology.


Our industry is characterized by rapid technological innovation. Our platformplatforms and solutions interact with the hardware and software technology of systems and devices located at our subscribers’ properties and we depend upon cellular, broadband and other telecommunications providers to provide communication paths to our subscribers in a timely and efficient manner. We may be required to implement new technologies or adapt existing technologiestechnologies in response to changing market conditions, consumer preferences or industry standards, which could require significant capital expenditures. The discontinuation of cellular communication technology, cellular networks or other services by telecommunications service providers can affect our services and require our subscribers to upgrade to alternative and potentially more expensive, technologies. For example, AT&Tcertain cellular carriers shut down its 2G network on December 31, 2016. Many oftheir 3G and CDMA wireless networks in 2022. We worked with our service provider partners are continuingproviders to convert or upgrade our solutions that were installed using AT&T 2G wireless technology. To maintain our subscriber base which relied on the now obsolete AT&T 2Gequipment of end user accounts reliant upon 3G or CDMA networks, and we incurred costs and may continue to incur costs related to the 3G and CDMA network we subsidized the upgrade of the subscribers' outdated systems.shutdown. If our service provider partnersproviders are not able to convert or upgrade the equipment of their customers who are currently using 3G or CDMA network technology, then those accounts may be terminated with Alarm.com.us or we may not be able to bill for such accounts when such networks are no longer available which could adversely affect our business, financial condition, cash flows and results of operations.


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It is also possible that one or more of our competitors could develop a significant technical advantage that allows them to provide additional or superior quality products or services, or to lower their price for similar products or services, which could put us at a competitive disadvantage. Our inability to adapt to changing technologies, market conditions or consumer preferences in a timely manner could materially and adversely affect our business, financial condition, cash flows or results of operations.


We depend on our suppliers, and thesuppliers. The loss of any key supplier couldor the inability of a key supplier to deliver their products to us on time or at the contracted price would materially and adversely affect our business, financial condition, cash flows and results of operations.


Our hardware products depend on the availability and quality of components that we procure from third-party suppliers, some of which are supplied by single or limited source suppliers. Reliance on suppliers as well as industry supply conditions, generally involves several risks, including increased costs, the possibility of defective parts, and loss of a supplier due to their ability to effectively manage their own supply chain, ability to obtain a contract on commercially reasonable terms, bankruptcy, or other events, which can adversely affect the reliability and reputation of our platformplatforms and solutions and our profitability. In addition, from time to time we provide advance payments or loans to our vendors to, for example, secure procurement of long lead time parts or to provide bridge financing to ensure continuity of operations. We are also dependent on industry supply conditions and subject to supply chain risks, including a shortage of components and reduced control over delivery schedules and increasesincreases in component costs, which can also adversely affect the reliability and reputation of our platforms and solutions and our profitability. These supply chain risks would be heightened in the event health precautions such as travel restrictions and shelter-in-place orders are implemented. In addition, limitations on factory capacity, including labor shortages, and delays in shipping times due to the Macroeconomic Conditions have in the past and may in the future adversely affect production of and the timing of delivery of components. While the global shortage of semiconductors used in our video, cellular communicator, and other products has eased, shortages of essential components of our products or significantly increased lead times for obtaining such components may lead to delays in our production, and we may be unable to fulfill orders for our hardware products on a timely basis or at all. Even if we are able to procure components from alternative sources, we may be required to pay more for them, which could adversely affect our profitability. We are working with our suppliers to secure components and materials to account for the continued longer lead times and limited availability, but we cannot assure you our efforts will be successful or that demand for our hardware products will continue at the same level. In addition, global transportation disruptions have led to slower shipping times generally, while fluctuations in passenger air travel have also led to reduced capacity and increased costs for air freight shipments, which may continue to adversely affect the timing and cost of delivery of components, materials and products. Any of these disruptions to our inventory and supply chain could have a material adverse effect on our business, financial condition, cash flows and results of operations. We have several large hardware suppliers from which we procure hardware on a purchase order basis, including one supplierthree key suppliers that supplied products and components in an amount equal to 26.4%of our inventory which collectively represented 50% of our hardware and other revenue infor the first nine months ended September 30, 2023 (24%, 14% and 12% of 2017.hardware revenue, respectively). The failure of any of these key suppliers or their subcomponent suppliers to deliver product on time or at the contracted price would materially and adversely affect our business, financial condition, cash flows and results of operations. We are working with any impacted suppliers and their subcomponent provider to determine the amount and timing of any shortfall and to mitigate risks in this part of our supply chain, but we may not be successful. If theseour suppliers are unable to continue to provide a timely and reliableagreed upon supply, we could experience interruptions in delivery of our platformplatforms and solutions to our service provider partners, which could have a material adverse effect on our business, financial condition, cash flows and results of operations. If we were required to find alternative sources of supply, qualification of alternative suppliers and the establishment of reliable supplies could result in delays, and a possible loss of sales and/or less profitable sales, any of which could have a material adverse effect on our business, financial condition, cash flows and results of operations.



Growth of our business will depend on market awareness and a strong brand, and any failure to develop, maintain, protect and enhance our brand would hurt our ability to retain or attract subscribers.


We believe that building and maintaining market awareness, brand recognition and goodwill in a cost-effective manner is important to our overall success in achieving widespread acceptance of our existing and future solutions and is an important element in attracting new service provider partners and subscribers. An important part of our business strategy is to increase service provider and consumer awareness of our brand and to provide marketing leadership, services and support to our service provider partner network. This will depend largely on our ability to continue to provide high-quality solutions, and we may not be able to do so effectively. While we may choose to engage in a broader marketing campaign to further promote our brand, this effort may not be successful. Our efforts in developing our brand may be hindered by the marketing efforts of our competitors and our reliance on our service provider partners and strategic partners to promote our brand. If we are unable to cost-effectively maintain and increase awareness of our brand, our business, financial condition, cash flows and results of operations could be harmed.


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We operate in the emerging and evolving connected property market, which may develop more slowly or differently than we expect. If the connected property market does not grow as we expect, or if we cannot expand our platformplatforms and solutions to meet the demands of this market, our revenue may decline, fail to grow or fail to grow at an accelerated rate, and we may incur operating losses.


The market for solutions that bring objects and systems not typically connected to the Internet, such as home automation, security monitoring, video monitoring, and energy management and wellness solutions, into an Internet-like structure is in an early stage of development,still developing, and it is uncertain whether, how rapidly or how consistently this market will continue to develop and even if it does develop, whetherthe degree to which our platformplatforms and solutions will be accepted into the markets in which we operate. Some consumers may be reluctant or unwilling to use our platformplatforms and solutions for a number of reasons, including satisfaction with traditional solutions, concerns about additional costs, concerns about data privacy and lack of awareness of the benefits of our platformplatforms and solutions. Our ability to expand the sales of our platformplatforms and solutions into new markets depends on several factors, including the awareness of our platformplatforms and solutions, the timely completion, introduction and market acceptance of our platformplatforms and solutions, the ability to attract, retain and effectively train sales and marketing personnel, the ability to develop relationships with service providers, the effectiveness of our marketing programs, the costs of our platformplatforms and solutions and the success of our competitors. If we are unsuccessful in developing and marketing our platformplatforms and solutions into new markets, or if consumers do not perceive or value the benefits of our platformplatforms and solutions, the market for our platformplatforms and solutions might not continue to develop or might develop more slowly than we expect, either of which would harm our revenue and growth prospects.


Risks of liability from our operations are significant.


The nature of the solutions we provide, including our interactive security solutions, and new technologies and companies we may acquire, potentially exposes us to greater risks of liability for data privacy and security, employee acts or omissions, or technology or system failure than may be inherent in other businesses. Substantially all of our service provider partner agreements contain provisions limiting our liability to service provider partners and our subscribers in an attempt to reduce this risk. However, in the event of litigation with respect to these matters, we cannot assure you that these limitations will be enforced, and the costs of such litigation could have a material adverse effect on us. Moreover, in the event of any regulatory investigations or actions against us related to these matters, we could be subject to additional risks and liabilities, including significant fines by U.S. federal and state authorities, foreign data privacy authorities in the EU, Canada, and other countries, in addition to the costs of such investigations, all of which could have a material adverse effect on us. In addition, there can be no assurance that we are adequately insured for these risks. Certain of our insurance policies and the laws of some states may limit or prohibit insurance coverage for punitive or certain other types of damages or liability arising from gross negligence.

Failure to maintain the security of our information and technology networks, including information relating to our service providerpartners, subscribers and employees, could adversely affect us.

We are dependent on information technology networks and systems, including the Internet, to process, transmit and store electronic information and, in the normal course of our business, we collect and retain certain information pertaining to our service provider partners, subscribers and employees, including credit card information for many of our service provider partners and certain of our subscribers. If security breaches in connection with the delivery of our solutions allow unauthorized third parties to access any of this data or obtain control of our subscribers’ systems, our reputation, business, financial condition, cash flows and results of operations could be harmed.

The legal, regulatory and contractual environment surrounding information security, privacy and credit card fraud is constantly evolving and companies that collect and retain such information are under increasing attack by cyber-criminals around the world. Further, as the regulatory focus on privacy issues continues to increase and worldwide laws and regulations concerning the protection of personal information expand and become more complex, these potential risks to our business will intensify. A significant actual or potential theft, loss, fraudulent use or misuse of service provider partner, subscriber, employee or other personally identifiable data, whether by third parties or as a result of employee malfeasance or otherwise, non-compliance with our contractual or other legal obligations regarding such data or a violation of our privacy and security policies with respect to such data could result in loss of confidential information, damage to our reputation, early termination of our service provider partner contracts, significant costs, fines, litigation, regulatory investigations or actions and other liabilities or actions against us. Moreover, to the extent that any such exposure leads to credit card fraud or identity theft, we may experience a general decline in consumer confidence in our business, which may lead to an increase in attrition rates or may make it more difficult to attract

new subscribers. If any one of these risks materializes our business, financial condition, cash flows or results of operations could be materially and adversely affected.

If our security measures are breached, including any breaches caused by cyber-attacks, our reputation may be damaged, we may be exposed to significant liabilities under U.S. and foreign laws, and our business and results of operations may be adversely affected.

Cyber-attacks from computer hackers and cyber criminals and other malicious Internet-based activity continue to increase generally, and perpetrators of cyber-attacks may be able to develop and deploy viruses, worms, ransomware, malware, DNS attacks, wireless network attacks, phishing attempts, distributed denial of service attacks and other malicious software programs that attack our products and services, our networks or otherwise exploit any security vulnerabilities of our products, services and networks. Techniques used to obtain unauthorized access or to sabotage systems change frequently and generally are not recognized until launched against a target. As a result, we may be unable to anticipate these techniques or to implement adequate preventative measures. We cannot be certain that advances in cyber-capabilities or other developments will not compromise or breach the technology protecting the networks that access our platform and solutions, and we can make no assurance that we will be able to detect, prevent, timely and adequately address or mitigate the negative effects of cyber-attacks or other security breaches.

Security breaches of, or sustained attacks against, our networks and infrastructure could create system disruptions and shutdowns that could result in disruptions to our operations. Such an event could result in adverse publicity and therefore adversely affect the market's perception of the security and reliability of our services. A cyber-attack may cause additional costs, such as investigative and remediation costs, and the costs of providing individuals and/or data owners with notice of the breach, legal fees and the costs of any additional fraud detection activities required by law, a court or a third party. Additionally, some of our customer contracts require us to indemnify customers from damages they may incur as a result of a breach of our networks and systems. There can be no assurance that the limitation of liability provisions in our contracts for a security breach would be enforceable or would otherwise protect us from any such liabilities or damages with respect to any particular claim. While we maintain general liability insurance coverage and coverage for errors or omissions, we cannot assure you that such coverage will be available in sufficient amounts to cover one or more large claims related to a breach, will continue to be available on acceptable terms or at all. If any one of these risks materializes our business, financial condition, cash flows or results of operations could be materially and adversely affected.


Our strategy includes pursuing acquisitions, and our potential inability to successfully integrate newly-acquired technologies, assets or businesses may harm our financial results. Future acquisitions of technologies, assets or businesses which are paid for partially or entirely through the issuance of stock or stock rights could dilute the ownership of our existing stockholders.


On March 8, 2017, we acquired Icontrol's Connect and Piper business units and we have acquired other businesses in the past. For example, we acquired EnergyHub, Inc. in 2013, we acquired the assets of Horizon Analog, Inc. and Secure-i, Inc., respectively, in December 2014, we acquired the assets of HiValley Technology Inc. in March 2015 and we acquired certain assets of ObjectVideo, Inc. in January 2017. We believe part of our growth will continue to be driven by acquisitions of other companies or their technologies, assets and businesses. For example, on April 21, 2023, we acquired certain assets of Vintra, on January 18, 2023, we acquired 100% of the issued and outstanding shares of capital stock of EBS, on September 23, 2022, we acquired 85% of the issued and outstanding shares of capital stock of Noonlight, Inc., on October 21, 2019, we acquired 85% of the issued and outstanding shares of capital stock of PC Open Incorporated, doing business as OpenEye, and on December 14, 2020, we acquired Shooter Detection Systems, LLC. Additionally, on December 16, 2021, our EnergyHub subsidiary acquired certain assets of an unrelated third party. Substantially all of the acquired assets consisted of developed technology. These acquisitions and any other acquisitions we may complete in the future will give rise to certain risks, including:


incurring higher than anticipated capital expenditures and operating expenses;


failing to assimilate and integrate the operations and personnel or failing to retain the key personnel of the acquired company or business;


failing to retain customers and service providers and other third-party business partners seeking to terminate or renegotiate their relationships with us;

failing to integrate the acquired technologies, or incurring significant expense to integrate acquired technologies into our platformplatforms and solutions;


disrupting our ongoing business;


encountering complexities associated with managing a larger, more complex and growing business;

diverting our management’s attention and other company resources;


failing to maintain uniform standards, controls and policies;

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incurring significant accounting charges;


impairing relationships with employees, service provider partnerspartners or subscribers;


finding that the acquired technology, asset or business does not further our business strategy, that we overpaid for the technology, asset or business or that we may be required to write off acquired assets or investments partially or entirely;


failing to realize the expected synergies of the transaction;


being exposed to unforeseen liabilities and contingencies that were not identified prior to acquiring the company; and


being unable to generate sufficient revenue and profits from acquisitions to offset the associated acquisition costs.


Fully integrating an acquired technology, asset or business into our operations may take a significant amount of time. We may not be successful in overcoming these risks or any other problems encountered with acquisitions, including those we may encounter with the Acquisition.acquisitions. To the extent we do not successfully avoid or overcome the risks or problems related to any such acquisitions, or fail to manage the acquired business or execute our integration and growth strategy in an efficient and effective manner, our business, financial condition, cash flows and results of operations could be harmed. Acquisitions also could impact our financial position and capital requirements, or could cause fluctuations in our quarterly and annual results of operations. Acquisitions could include significant goodwill and intangible assets, which may result in future impairment charges that would reduce our stated earnings. We may incur significant costs in our efforts to engage in strategic transactions and these expenditures may not result in successful acquisitions.


We expect that the consideration we might pay for any future acquisitions of technologies, assets or businesses could include stock, rights to purchase stock, cash or some combination of the foregoing. If we issue stock or rights to purchase stock in connection with future acquisitions, net income per share and then-existing holders of our common stock may experience dilution.


We may pursue business opportunities that diverge from our current business model, which may cause our business to suffer.


We may pursue business opportunities that diverge from our current business model, including but not limited to expanding our platformplatforms and solutions and investing in new and unproven technologies. We can offer no assurance that any such new business opportunities will prove to be successful. Among other negative effects, our pursuit of such business opportunities could reduce operating margins and require more working capital, subject us to additional federal state, and local laws and regulations, materially and adversely affect our business, financial condition, cash flows or results of operations.


Evolving government and industry regulation and changes in applicable laws relating to the Internet and data privacy may increase our expenditures related to compliance efforts or otherwise limit the solutions we can offer, which may harm our business and adversely affect our financial condition.


As Internet commerce continues to evolve, federal, state or foreign agencies have adopted and could in the future adopt regulations covering issues such as user privacy and content. We are particularly sensitive to these risks because the Internet is a critical component of our SaaS business model. In addition, taxation of products or services provided over the Internet or other charges imposed by government agencies or by private organizations for accessing the Internet may be imposed. Any regulation imposing greater fees for Internet use or restricting information exchange over the Internet could result in a decline in the use of the Internet and the viability of Internet-based services, which could harm our business.


Our platformplatforms and solutions enable us to collect, manage and store a wide range of data related to our subscribers’ interactive security, intelligent automation, video monitoring, and energy management and wellness systems. A valuable component of our platformplatforms and solutions is our ability to analyze this data to present the user with actionable business intelligence. We obtain our data from a variety of sources, including our service provider partners, our subscribers and third-party providers. We cannot assure you that the data we require for our proprietary data sets will be available from these sources in the future or that the cost of such data will not increase. The United States federal governmentgovernment and various state governments have adopted or proposed limitations on the collection, distribution, storage and use of personal information. Several foreign jurisdictions in which we do business, including the European Union and the United Kingdom, have adopted legislation (including directives or regulations) that is more rigorous governing data collection and storage than in the United States.


On October 6, 2015,June 28, 2018, the European CourtState of Justice issued a ruling that calls into questionCalifornia enacted the continued availabilityCalifornia Consumer Privacy Act of all provisions2018, or CCPA, which took effect on January 1, 2020. The CCPA governs the collection, sale and use of the United States-European Union Safe Harbor Framework, a privacy protection mechanism that facilitated the transferCalifornia residents’ personal information, and significantly impacts businesses’ handling of personal information and privacy policies and procedures. The CCPA, as well as data privacy laws that have been adopted or proposed in other states such as Virginia, Colorado, Connecticut and Utah, may limit our ability to use, process and store certain data, which may decrease adoption of our platforms and solutions, affect our relationships with service provider partners and our suppliers, increase our costs for compliance, and harm our business, financial condition, cash flows and results of operations. Specifically, the United States inCCPA may subject us to regulatory fines by the State of
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California, individual claims, class actions, and increased commercial liabilities. In addition, the California Privacy Rights Act of 2020, or CPRA, was approved by California voters and became effective as of January 1, 2023. The CPRA, among other things, amended the CCPA by creating additional privacy rights for California consumers and additional obligations on businesses, which could subject us to additional compliance withcosts as well as potential fines, individual claims, class actions and commercial liabilities. The CPRA also extended the European Commission’s Directive on Data Protection. The USCCPA’s scope to include employees’ and EU have implemented a new cooperative program for transferringbusiness contacts’ personal data, referred to as the Privacy Shield, that went into effect on August 1, 2016. We self-certifiedinformation, which may increase our compliance withcosts, legal costs and other costs of doing business.

European data protection laws, including the Privacy Shield framework in September 2016. However, the validity of other transfer mechanisms, including Model Contracts, is currently being challenged in the European Court of Justice and it is possible that the validity of the Privacy Shield will be challenged as well. The European Union has issued a new General Data Protection Regulation, or GDPR, generally restrict the transfer of personal data from Europe, including the European Economic Area, or EEA, UK and Switzerland, to the United States and most other countries unless the parties to the transfer have implemented specific safeguards to protect the transferred personal data. On July 16, 2020, the Court of Justice of the European Union, or CJEU, invalidated the EU-U.S. Privacy Shield framework, a program for transferring personal data from the EEA to the United States. The ruling also raised questions about whether one of the primary alternatives to the EU-U.S. Privacy Shield, namely the European Commission’s Standard Contractual Clauses, or SCCs, can lawfully be used for transfers from the EEA to the United States or most other countries. While the CJEU did not invalidate the use of SCCs as a valid mechanism for transferring personal data from the EEA to the United States, the CJEU required entities relying on SCCs to, among other things, verify on a case-by-case basis that the SCCs provide adequate protection of personal data under European Union, or EU, law by providing, where necessary, additional safeguards to those offered by the existing SCCs. For data transfers to the United States, these additional safeguards must be added to the SCCs in order for entities to use SCCs as a valid data transfer mechanism. Furthermore, the CJEU and the European Data Protection Board advised European data protection authorities that they would need to closely examine the laws and practices of countries outside of the EEA where EEA personal data is transferred, with a particular focus on the United States, so data transfers to the United States from the EEA are subject to increasing regulatory scrutiny following the CJEU decision.

We have historically relied on both the EU-U.S. Privacy Shield and SCCs for transferring personal data from the EEA, and as a result of the CJEU ruling, we have transitioned our data transfers covered under the EU-U.S. Privacy Shield to be covered under SCCs. In June 2021, the European Commission adopted a new version of the SCCs, which we began using on September 27, 2021. Moreover, the UK data protection regulator developed new SCCs for transferring personal data from the UK that were finalized in March 2022, and we use the new UK SCCs with our current and future customers in the UK. In July 2023, the EU-U.S. Privacy Shield was replaced by the Data Privacy Framework, or DPF, and we have been automatically enrolled in this program given our existing EU-U.S.Privacy Shield enrollment. We are also enrolled in the UK Extension to the EU-U.S. DPF. Effective October 12, 2023, organizations participating in the UK Extension to the EU-U.S. DPF may receive personal data from the UK and Gibraltar in reliance on the UK Extension to the EU-U.S. DPF.

Our work adopting, implementing and complying with the changing legal landscape governing international data transfers slows down our contracting process and increases our legal and compliance costs (including an increase in exposure to substantial fines under EEA data protection laws, increasing requests from our customers for compliance-related product changes, as well as injunctions against processing or transferring personal data from the EEA), which could adversely affect our cash flows and financial condition. SCCs with additional safeguards and obligations put in place by EEA data protection authorities or customers may impose new restrictions on our business and could affect our operations in the EEA.

In September 2020, the Swiss Federal Data Protection and Information Commissioner, or FDPIC, determined that the Swiss-U.S. Privacy Shield Framework does not provide an adequate level of data protection for data transfers from Switzerland to the U.S. While the FDPIC does not have the authority to invalidate the Swiss-U.S. Privacy Shield, the FDPIC’s announcement casts serious doubt on the viability of the Swiss-U.S. Privacy Shield as a valid mechanism for Swiss-U.S. data transfers. As a result of the FDPIC decision, we will go into effectneed to transition any data transfers covered under the Swiss-U.S. Privacy Shield to be covered under SCCs or the Swiss-U.S. DPF once Switzerland adopts an adequacy decision. For data transfers from Switzerland, Alarm.com will continue to rely upon the SCCs adopted by the European Commission in 2018. August 2021 with any necessary modifications required by the regulatory authorities in Switzerland.

As a result of these ongoing challengeschanges, there will continue to be significant regulatory uncertainty surrounding the validity of data transfers from the European UnionEEA, UK and Switzerland to the United States. IfThe inability to import personal data from the EEA, UK or Switzerland may require us to increase our data processing capabilities in those jurisdictions at significant expense. Various other non-EU jurisdictions may also choose to impose data localization laws limiting the transfer of personal data out of their respective jurisdictions, or our EEA, UK or Swiss service provider partners may require similar contractual restrictions regarding data localization. Such laws or contractual restrictions may increase our costs for compliance, and harm our business, financial condition, cash flows and results of operations.

The EU's General Data Protection Regulation, or GDPR, went into effect on May 25, 2018. Prior to May 25, 2018, we updated our existing privacy and data security measures to comply with GDPR. As guidance on compliance with GDPR from the EU data protection authorities evolves over time, our privacy or data security measures fail to comply,may be deemed or are perceived to fail to comply,be in noncompliance with current or future laws and regulations, wewhich may be subject us to litigation, regulatory investigations or other liabilities.liabilities and could limit the products and services we can offer in certain jurisdictions. Further, in the event of a breach of personal information that we hold, we may be subject to governmental fines, individual claims, remediation expenses and/or harm to our reputation. Moreover, if future laws, and regulations, or court rulings, such as the CJEU’s decision invalidating the EU-U.S. Privacy Shield, limit our ability to use and share this data or our ability to store, process and share data over the Internet,
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demand for our platformplatforms and solutions could decrease, our costs could increase, and our business, financial condition, cash flows and results of operations could be harmed.



Furthermore, Brazil’s comprehensive privacy law, the General Data Protection Law, or LGPD, took effect on September 18, 2020 and federal regulatory enforcement began on August 1, 2021. However, private and state-level enforcement of the law began in September 2020. The LGPD creates a new legal framework for the use, processing and storage of Brazilians’ personal data, and it adds significant privacy and security obligations for companies processing personal data in Brazil. The LGPD may limit our and our service providers’ ability to use, process and store certain data, which may decrease adoption of our platforms and solutions, affect our relationships with our service provider partners and suppliers, increase our costs for compliance, and harm our business, financial condition, cash flows and results of operations. In addition, the LGPD may subject us to regulatory fines by the Brazilian Data Protection Authority and increased commercial liabilities.
Although
Since April 2018 we are not currentlyhave offered a solution for certain service provider partners who may be subject to the Health Insurance Portability and Accountability Act of 1996, and its implementing regulations, or HIPAA, which regulates the use and disclosure of Protected Health Information, or PHI. As a result, we are subject to HIPAA when PHI we may modifyis accessed, created, maintained or transmitted through our platform and solutions to become HIPAA compliant. Becoming fully HIPAA compliant involves adopting and implementingsolution by these service provider partners. We have implemented additional privacy and security policies and procedures, as well as administrative, physical and technical safeguards.safeguards to enable our solution to be HIPAA-compliant. Additionally, HIPAA compliance requireshas required us to put in place certain agreements with contracting partners and to appoint a Privacy Officer and Security Officer. If our privacy and security policies or other safeguards for PHI are deemed to be in placenoncompliance by the United States Department of Health and Human Services, or HHS, we may be subject to litigation, regulatory investigations or other liabilities. In the appointmentevent of a Privacybreach of PHI that we hold, we may be subject to governmental fines, individual claims under state privacy laws governing personal health information, remediation expenses and/or harm to our reputation. The use of health-related data is coming under increasing regulatory scrutiny in other ways. Several U.S. states, such as Washington, Nevada, and Security Officer. EndeavoringConnecticut, have passed health privacy laws, which may increase the risk of regulatory actions or consumer class actions being brought against Alarm.com. These laws may also increase our costs of doing business as well as legal costs, and slow down our contracting process. Moreover, the FTC has brought a series of regulatory enforcement actions relating to becomecompanies’ use of health-related data, which may increase our regulatory risk. Furthermore, if future changes to HIPAA compliantor state privacy laws governing PHI expand the definition of PHI or put more restrictions on our ability to use, process and store PHI, then HIPAA compliance for our solutions as currently constituted may be costly both financially and in terms of administrative resources. ItOngoing compliance efforts may take substantial time and require the assistance of external resources, such as attorneys, information technology, and/or other consultants. We would have to be HIPAA compliant to provide services for or on behalf of a health care provider or health plan pursuant to which PHI is accessed, created, maintained or transmitted. Thus, if we do not become fully HIPAA compliant, our expansion opportunities may be limited. Furthermore, it is possible that HIPAA may be expanded in the future to apply to certain of our platform and/or solutions as currently constituted.consultants and advisors.


We rely on the performance of our senior management and highly skilled personnel, and if we are unable to attract, retain and motivate well-qualified employees, our business and results of operations could be harmed.


We believe our success has depended, and continues to depend, on the efforts and talents of senior management and key personnel, including Stephen Trundle, our Chief Executive Officer, and our senior information technology managers. Our future success depends on our continuing ability to attract, develop, motivate and retain highly qualified and skilled employees. Qualified individuals are in high demand, and we may incur significant costs to attract them. In addition, the loss of any of our senior management or key personnel could interrupt our ability to execute our business plan, as such individuals may be difficult to replace. If we do not succeed in attracting well-qualified employees or retaining and motivating existing employees, our business and results of operations could be harmed.


We provide minimum service level commitments to certain of our service providerpartners, and our failure to meet them could cause us to issue credits for future services or pay penalties, which could harm our results of operations.


Certain of our service provider partner agreements currently, and may in the future, provide minimum service level commitments regarding items such as uptime, functionality or performance. If we are unable to meet the stated service level commitments for these service provider partners or suffer extended periods of service unavailability, we are or may be contractually obligated to provide these service provider partners with credits for future services, provide services at no cost or pay other penalties, which could adversely impact our revenue. We have incurred such penalties in the past, which have reduced our revenue. We do not currently have any reserves on our balance sheet for these commitments.


We have indemnity obligations to certain of our service providerpartners for certain expenses and liabilities, which could force us to incur substantial costs.

We have indemnity obligations to certain of our service provider partners for certain claims regarding our platforms and solutions, including security breach, product recall, epidemic failure, and product liability claims. As a result, in the case of any such claims against these service provider partners, we could be required to indemnify them for losses resulting from such claims or to refund amounts they have paid to us. We expect that some of our service provider partners may seek indemnification from us in the event that such claims are brought against them. In addition, we may elect to indemnify service provider partners where we have no contractual obligation to do so and we will evaluate each such request on a case-by-case basis. If a service provider partner elects to invest resources in enforcing a claim for indemnification against us, we could incur significant costs disputing it. If we do not succeed in disputing it, we could face substantial liability. See "We have indemnity obligations to certain of our service provider partners for certain expenses and liabilities resulting from intellectual property
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infringement claims regarding our platforms and solutions, which could force us to incur substantial costs" below for details on indemnity obligations resulting from intellectual property.

The incurrence or issuance of debt may impact our financial position and subject us to additional financial and operating restrictions.

On January 20, 2021, we issued $500.0 million aggregate principal amount of 0% convertible senior notes due January 15, 2026 in a private placement to qualified institutional buyers, or the 2026 Notes. We received proceeds from the issuance of the 2026 Notes of $484.3 million, net of $15.7 million of transaction fees and other debt issuance costs. We used some of the proceeds to repay the $110.0 million outstanding principal balance under our credit facility and also used some of the proceeds to pay accrued interest, fees and expenses related to our credit facility, which was terminated effective January 20, 2021. We currently intend to invest a portion of the proceeds in a portfolio of securities and other investments and although we plan to follow an established investment policy and seek to minimize the credit risk associated with investments by limiting exposure to any one issuer depending on credit quality, we cannot give assurances that the assets in our investment portfolio will not lose value, become impaired or suffer from illiquidity.

Our overall leverage and certain obligations contained in the related documentation could adversely affect our financial health and business and future operations by, among other things:

making it more difficult to satisfy our obligations, including under the terms of the 2026 Notes;

limiting our ability to refinance our debt on terms acceptable to us or at all;

limiting our flexibility to plan for and adjust to changing business and market conditions and increasing our vulnerability to general adverse economic and industry conditions;

limiting our ability to use our available cash flow to fund future acquisitions, working capital, business activities, and other general corporate requirements; and

limiting our ability to obtain additional financing for working capital, to fund growth or for general corporate purposes, even when necessary to maintain adequate liquidity.

Any of the foregoing could have a material adverse effect on our business, financial condition, cash flows or results of operations.

We may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs.


In the future, we may require additional capital to respond to business opportunities, challenges, acquisitions or unforeseen circumstances and may determine to engage in equity or debt financings or enter into credit facilities for other reasons. InFor example, on January 20, 2021, we issued the future,2026 Notes. We received proceeds from the issuance of the 2026 Notes of $484.3 million, net of $15.7 million of transaction fees and other debt issuance costs. We may require additional capital to respond to the significant uncertainty arising from the Macroeconomic Conditions and we may not be able to timely secure additional debt or equity financing on favorable terms or at all. If we are unable to obtain adequate financing or financing on terms satisfactory to us, when we require it, our ability to continue to grow or support our business and to respond to business challenges could be limited. Any debt financing obtained by us in the future could involve restrictive covenants relating to our capital raising activities and other financial and operational matters, which may make it more difficult for us to obtain additional capital and to pursue business opportunities, including potential acquisitions. If we raise additional funds through further issuances of equity, convertible debt securities or other securities convertible into equity, our existing stockholders could suffer significant dilution in their percentage ownership of our company, and any new equity securities we issue could have rights, preferences and privileges senior to those of holders of our common stock. If we are unable to obtain adequate financing or financing on terms satisfactory to us, when we require it, our ability to continue to grow or support our business and to respond to business challenges could be limited. See “Risks Related to our Outstanding Convertible Senior Notes” below for further details on risks related to the 2026 Notes.


Goodwill and other identifiable intangible assets represent a significant portion of our total assets, and we may never realize the fullfull value of our intangible assets.


As of September 30, 2017,2023, we had $161.5$236.3 million of goodwill and identifiable intangible assets. GoodwillGoodwill and other identifiable intangible assets are recorded at fair value on the date of acquisition. We review such assets for impairment at least annually. Impairment may result from, among other things, deterioration in performance, adverse market conditions, including adverse market conditions arising from the Macroeconomic Conditions, adverse changes in applicable laws or regulations, including changes that restrict the activities of or affect the solutions we offer, challenges to the validity of certain registered intellectual property, reduced sales of certain products or services incorporating registered intellectual property, increased attrition and a variety of other factors. The amount of any quantified impairment must be expensed immediately as a charge to results of operations. Depending on future circumstances, it is possible that we may never realize the full value of our intangible
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assets. Any future determination of impairment of goodwill or other identifiable intangible assets could have a material adverse effect on our financial position and results of operations.


Comprehensive tax reform bills could adversely affect our business and financial condition.

Legislative changes in the U.S. and other countries could increase our tax liability and adversely affect our after-tax profitability. For example, in August 2022, the Inflation Reduction Act of 2022 was enacted in the United States which, among other provisions, includes a minimum 15.0% tax on companies that have a three-year average annual adjusted financial statement income of more than $1.0 billion and a 1.0% excise tax on the value of net corporate stock repurchases. Both provisions became effective on January 1, 2023. Current economic and political considerations make additional tax rules in the United States and other applicable jurisdictions subject to significant change, and changes in applicable tax laws and regulations, or their interpretation and application, including the possibility of retroactive effect, could affect our income tax expense and profitability.

In addition, there is a continued interest within the European Union, Canada and other jurisdictions to apply new taxes on companies participating in the digital economy. Such tax rule changes could materially and adversely affect our cash flows, deferred tax assets and financial results.

We may be subject to additional tax liabilities, which would harm our results of operations.


We are subject to income, sales, use, value added and other taxes in the United States and other countries in which we conduct business, which laws and rates vary greatly by jurisdiction. Certain jurisdictions in which we do not collect sales, use, value added or other taxes on our sales may assert that such taxes are applicable, which could result in tax assessments, penalties and interest, and we may be required to collect and remit such taxes in the future. Additionally, longstanding international tax norms that determine each country’s jurisdiction to tax cross-border international trade are subject to potential evolution. An outgrowth of the original Base Erosion and Profit Shifting project is a project undertaken by the more than 130 member countries of the expanded Organization for Economic Cooperation and Development, or OECD, Inclusive Framework focused on "Addressing the Challenges of the Digitalization of the Economy." Furthermore, the OECD, announced a consensus around further changes in traditional international tax principles to address, among other things, perceived challenges presented by global digital commerce, or Pillar One, and the perceived need for a minimum global effective tax rate of 15%, or Pillar Two. On December 12, 2022, the European Union member states agreed to implement the OECD’s Pillar Two global corporate minimum tax rate of 15% on companies with revenues of at least 750.0 million Euros, which would go into effect in 2024, subject to certain phase-in rules. The breadth of this project is likely to impact all multinational businesses by potentially redefining jurisdictional taxation rights. Significant judgment is required in determining

our worldwide provision for income taxes. These determinations are highly complex and require detailed analysis of the available information and applicable statutes and regulatory materials. In the ordinary course of our business, there are many transactions and calculations where the ultimate tax determination is uncertain. Although we believe our tax estimates are reasonable, the final determination of tax audits and any related litigation could be different from our historical tax practices, provisions and accruals. If we receive an adverse ruling as a result of an audit, or we unilaterally determine that we have misinterpreted provisions of the tax regulations to which we are subject, our tax provision, results of operations or cash flows could be harmed. In addition, liabilities associated with taxes are often subject to an extended or indefinite statute of limitations period. Therefore, we may be subject to additional tax liability (including penalties and interest) for a particular year for extended periods of time.


Our business is subjectIf the U.S. insurance industry were to change its practice of providing incentives to homeowners for the risksuse of earthquakes, fire, power outages, floods and other catastrophic events, andalarm monitoring services, we could experience a reduction in new subscriber growth or an increase in our subscriber attrition rate.

It has been common practice in the U.S. insurance industry to interruption by manmade problems such as terrorismprovide a reduction in rates for policies written on residences that have monitored alarm systems. There can be no assurance that insurance companies will continue to offer these rate reductions. If these incentives were reduced or global or regional economic, political and social conditions.

A significant natural disaster, such as an earthquake, hurricane, fire or a flood, or a significant power outageeliminated, new homeowners who otherwise may not feel the need for alarm monitoring services would be removed from our potential subscriber pool, which could harmhinder the growth of our business, financial condition, cash flows and results of operations. Natural disastersexisting subscribers may choose to disconnect or not renew their service contracts, which could affectincrease our hardware vendors, our wireless carriers or our network operations centers. Further, if a natural disaster occurs in a region from which we derive a significant portion of our revenue, such as metropolitan areas in North America, consumers in that region may delay or forego purchases of our platform and solutions from service providers in the region, which may harmattrition rates. In either case, our results of operations for a particular period. In addition, terrorist acts or acts of warand growth prospects could cause disruptions in our business or the business of our hardware vendors, service providers, subscribers or the economy as a whole. More generally, these geopolitical, social and economic conditions could result in increased volatility in worldwide financial markets and economies that could harm our sales. Given our concentration of sales during the second and third quarters, any disruption in the business of our hardware vendors, service provider partners or subscribers that impacts sales during the second or third quarter of each year could have a greater impact on our annual results. All of the aforementioned risks may be augmented if the disaster recovery plans for us, our service provider partners and our suppliers prove to be inadequate. To the extent that any of the above results in delays or cancellations of orders, or delays in the manufacture, deployment or shipment of our platform and solutions, our business, financial condition, cash flows and results of operations would be harmed.adversely affected.

Downturns in general economic and market conditions and reductions in spending may reduce demand for our platform and solutions, which could harm our revenue, results of operations and cash flows.

Our revenue, results of operations and cash flows depend on the overall demand for our platform and solutions. Concerns about the systemic impact of a potential widespread recession, energy costs, geopolitical issues, the availability and cost of credit and the global housing and mortgage markets have contributed to increased market volatility, decreased consumer confidence and diminished growth expectations in the U.S. economy and abroad. The current unstable general economic and market conditions have been characterized by a dramatic decline in consumer discretionary spending and have disproportionately affected providers of solutions that represent discretionary purchases. While the decline in consumer spending has recently moderated, these economic conditions could still lead to continued declines in consumer spending over the foreseeable future, and may have resulted in a resetting of consumer spending habits that may make it unlikely that such spending will return to prior levels for the foreseeable future.

During weak economic times, the available pool of service providers may decline as the prospects for home building and home renovation projects diminish, which may have a corresponding impact on our growth prospects. In addition, there is an increased risk during these periods that an increased percentage of our service provider partners will file for bankruptcy protection, which may harm our reputation, revenue, profitability and results of operations. In addition, we may determine that the cost of pursuing any claim may outweigh the recovery potential of such claim. Likewise, consumer bankruptcies can detrimentally affect the business stability of our service provider partners. Prolonged economic slowdowns and reductions in new home construction and renovation projects may result in diminished sales of our platform and solutions. Further worsening, broadening or protracted extension of the economic downturn could have a negative impact on our business, revenue, results of operations and cash flows.


Failure to comply with laws and regulations could harm our business.


We conduct our business in the United States and are expanding internationally in various other countries. We are subject to regulation by various federal, state, local and foreign governmental agencies, including, but not limited to, agencies and regulatory bodies or authorities responsible for monitoring and enforcing product safety and consumer protection laws, data privacy and security laws and regulations, employment and labor laws, workplace safety product safety,laws and regulations, environmental laws consumer protection laws,and regulations, antitrust laws, federal securities laws and tax laws and regulations.


We are subject to the U.S. domestic bribery statute contained in 18 U.S.C. § 201, the U.S. Foreign Corrupt Practices Act of 1977, as amended, the U.S. Travel Act, and possibly other anti-bribery laws, including those that comply with the Organization for Economic Cooperation and Development, or OECD, Convention on Combating Bribery of Foreign Public Officials in
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International Business Transactions and other international conventions. Anti-corruption laws are interpreted broadly and prohibit our company from authorizing, offering, or providing directly or indirectly improper payments or benefits to recipients in the public or private-sector. Certain laws could also prohibit us from soliciting or accepting bribes or kickbacks. Our company has direct government interactions and in several cases uses third-party representatives, including dealers, for regulatory compliance, sales and other purposes in a variety of countries. These factors increase our anti-corruption risk profile. We can be held liable

for the corrupt activities of our employees, representatives, contractors, partners and agents, even if we did not explicitly authorize such activity. Although we have implemented policies and procedures designed to ensure compliance with anti-corruption laws, there can be no assurance that all of our employees, representatives, contractors, partners, and agents will comply with these laws and policies.

We are also subject to data privacy and security laws, anti-money laundering laws (such as the USA PATRIOT Act), and import/export laws and regulations in the United States and in other jurisdictions.


Our global operations require us to import from and export to several countries, which geographically stretches our compliance obligations. We are also subject to anti-money laundering laws such as the USA PATRIOT Act and may be subject to similar laws in other jurisdictions. Our platformplatforms and solutions are subject to export control and import laws and regulations, including the U.S. Export Administration Regulations, U.S. Customs regulations, and various economic and trade sanctions regulations administered by the U.S. Treasury Department’s Office of Foreign Assets Controls. Exports of our platformplatforms and solutions must be made in compliance with these laws and regulations. We may also be subject to import/export laws and regulations in other jurisdictions in which we conduct business. If we fail to comply with these laws and regulations, we and certain of our employees could be subject to substantial civil or criminal penalties, including the possible loss of export or import privileges; fines, which may be imposed on us and responsible employees or managers; and, in extreme cases, the incarceration of responsible employees or managers. In addition, if our service provider partners fail to obtain appropriate import, export or re-export licenses or authorizations, we may also be adversely affected through reputational harm and penalties. Obtaining the necessary authorizations, including any required license, for a particular sale may be time-consuming, is not guaranteed and may result in the delay or loss of sales opportunities. In addition, changes in our platformplatforms or solutions or changes in applicable export or import laws and regulations may create delays in the introduction and sale of our platformplatforms and solutions in international markets, prevent our service provider partners with international operations from deploying our platformplatforms and solutions or, in some cases, prevent the export or import of our platformplatforms and solutions to certain countries, governments or persons altogether. Any change in export or import laws and regulations, shift in the enforcement or scope of existing laws and regulations, or change in the countries, governments, persons or technologies targeted by such laws and regulations, could also result in decreased use of our platformplatforms and solutions, or in our decreased ability to export or sell our platformplatforms and solutions to existing or potential service provider partners with international operations. Any decreased use of our platformplatforms and solutions or limitation on our ability to export or sell our platformplatforms and solutions would likely adversely affect our business, financial condition, cash flows and results of operations.


In addition, our software contains encryption technologies, certain types of which are subject to U.S. and foreign export control regulations and, in some foreign countries, restrictions on importation and/or use. Any failure on our part to comply with encryption or other applicable export control requirements could result in financial penalties or other sanctions under the U.S. export regulations, including restrictions on future export activities, which could harm our business and operating results. Regulatory restrictions could impair our access to technologies needed to improve our platformplatforms and solutions and may also limit or reduce the demand for our platformplatforms and solutions outside of the United States.


Furthermore, U.S. export control laws and economic sanctions programs prohibit the shipment of certain products and services to countries, governments and persons that are subject to U.S. economic embargoes and trade sanctions. Even though we take precautions to prevent our platformplatforms and solutions from being shipped or provided to U.S. sanctions targets, our platformplatforms and solutions could be shipped to those targets or provided by third-parties despite such precautions. Any such shipment could have negative consequences, including government investigations, penalties and reputational harm. Furthermore, any new embargo or sanctions program, or any change in the countries, governments, persons or activities targeted by such programs, could result in decreased use of our platformplatforms and solutions, or in our decreased ability to export or sell our platformplatforms and solutions to existing or potential service provider partners, which would likely adversely affect our business, financial condition, cash flows and results of operations.


Changes in laws that apply to us could result in increased regulatory requirements and compliance costs which could harm our business, financial condition, cash flows and results of operations. For example, the SEC has proposed expansive rules requiring public companies to disclose information about the material impact of climate on their businesses, as well as information about companies’ governance, risk management and strategy related to climate risk. In certain jurisdictions, regulatory requirements may be more stringent than in the United States. Noncompliance with applicable regulations or requirements could subject us to whistleblower complaints, investigations, sanctions, settlements, mandatory product recalls, enforcement actions, disgorgement of profits, fines, damages, civil and criminal penalties or injunctions, suspension or debarment from contracting with certain governments or other customers, the loss of export privileges, multi-jurisdictional liability, reputational harm, and other collateral consequences. If any governmental or other sanctions are imposed, or if we do not prevail in any possible civil or criminal litigation, our business, financial condition, cash flows and results of operations could be materially harmed. In addition, responding to any action will likely result in a materially significant diversion of management’s attention and resources and an increase in defense costs and other professional fees. Enforcement actions and sanctions could further harm our business, financial condition, cash flows and results of operations.


From time to time, we are involved in legal proceedings as to which we are unable to assess our exposure and which could become significant liabilities in the event of an adverse judgment.
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We are involved and have been involved in the past in legal proceedings from time to time. For example, on June 2, 2015, Vivint filed a lawsuit against us alleging that our technology directly and indirectly infringes six patents purchased by Vivint. On December 30, 2015, a class action lawsuit was filed against us, alleging violations of the Telephone Consumer Protection Act, or TCPA. See the section of this Quarterly Report titled "Legal Proceedings" for additional information on each of these matters.

Companies in our industry have been subject to claims related to patent infringement and product liability, as well as contract and employment-related claims. We may not be able to accurately assess the risks related to these suits, and we may be unable to accurately assess our level of exposure. As a result of these proceedings, we have, and may be required to seek in the future, licenses under patents or intellectual property rights owned by third parties, including open-source software and other commercially available software, which can be costly. For example, we have initiated and been involved with intellectual property litigation as a result of which we have entered into cross-license agreements relating to our and third-party intellectual property.

Our business operates in a regulated industry.

Our business, operations and service provider partners are subject to various U.S. federal, state and local consumer protection laws, licensing regulation and other laws and regulations, and, to a lesser extent, similar Canadian laws and regulations. Our advertising and sales practices and that of our service provider partner network are subject to regulation by the U.S. Federal Trade Commission, or the FTC, in addition to state consumer protection laws. The FTC and the Federal Communications Commission have issued regulations that place restrictions on, among other things, unsolicited automated telephone calls to residential and wireless telephone subscribers by means of automatic telephone dialing systems and the use of prerecorded or artificial voice messages. If our service provider partners were to take actions in violation of these regulations, such as telemarketing to individuals on the “Do Not Call” registry, we could be subject to fines, penalties, private actions or enforcement actions by government regulators. Although we have taken steps to insulate ourselves from any such wrongful conduct by our service provider partners, and to require our service provider partners to comply with these laws and regulations, no assurance can be given that we will not be exposed to liability as result of our service provider partners’ conduct. Further, to the extent that any changes in law or regulation further restrict the lead generation activity of our service provider partners, these restrictions could result in a material reduction in subscriber acquisition opportunities, reducing the growth prospects of our business and adversely affecting our financial condition and future cash flows. In addition, most states in which we operate have licensing laws directed specifically toward the monitored security services industry. Our business relies heavily upon cellular telephone service to communicate signals. Cellular telephone companies are currently regulated by both federal and state governments. Changes in laws or regulations could require us to change the way we operate, which could increase costs or otherwise disrupt operations. In addition, failure to comply with any such applicable laws or regulations could result in substantial fines or revocation of our operating permits and licenses, including in geographic areas where our services have substantial penetration, which could adversely affect our business, financial condition, cash flows and results of operations. Further, if these laws and regulations were to change or if we fail to comply with such laws and regulations as they exist today or in the future, our business, financial condition, cash flows and results of operations could be materially and adversely affected.

If the U.S. insurance industry were to change its practice of providing incentives to homeowners for the use of alarm monitoring services, we could experience a reduction in new subscriber growth or an increase in our subscriber attrition rate.

It has been common practice in the U.S. insurance industry to provide a reduction in rates for policies written on homes that have monitored alarm systems. There can be no assurance that insurance companies will continue to offer these rate reductions. If these incentives were reduced or eliminated, new homeowners who otherwise may not feel the need for alarm monitoring services would be removed from our potential subscriber pool, which could hinder the growth of our business, and existing subscribers may choose to disconnect or not renew their service contracts, which could increase our attrition rates. In either case, our results of operations and growth prospects could be adversely affected.

We face many risks associated with our international business operations and our plans to expand internationally, which could harm our business, financial condition, cash flows and results of operations.


We anticipate that our efforts to operate and continue to expand our business internationally will entail the marketingadditional costs and advertising ofrisks as we establish our platform,international offerings and develop relationships with service provider partners to market, sell, install, and support our platforms, solutions and brand.brand in other countries. Revenue in countries outside of North America accounted for 1% and less than 1%4% of our total revenue for each of the third quarter of 2017nine months ended September 30, 2023 and 2016, respectively.2022. We also do not have substantiallimited experience in selling our platformplatforms and solutions in international markets outside of North America or in conforming to the local cultures, standards, or policies necessary to successfully compete in those markets, and we may be required to invest significant resources in order to do so. We may not succeed in these efforts or achieve our consumer acquisition, service provider expansion or other goals. In some international markets, consumer preferences and buying behaviors may be different, and we may use business or pricing models that are different from our traditional model to provide our platformplatforms and solutions to consumers in those markets or we may be unsuccessful in implementing the appropriate business model. Our revenue from new foreign markets may not exceed the costs of establishing, marketing, and maintaining our international offerings. In addition, the current global instability in the eurozone could have many adverse consequences on our international expansion, includingexpansion. These could include sovereign default, liquidity and capital pressures on eurozone financial institutions in other parts of the world including the eurozone, reducing the availability of credit and increasing the risk of financial sector failures and the risk of one or more eurozone member states leaving the euro, resulting in the possibility of capital and exchange controls and uncertainty about the impact of contracts and currency exchange rates.


In addition, conducting expanded international operations subjects us to newadditional risks that we havedo not generally facedface in our currentNorth American markets. These risks include:


localization of our solutions, including the addition of foreign languages and adaptation to new local practices, as well as certification, registration and

other regulatory requirements;


lack of experience in other geographic markets;


strong local competitors;


the cost and burden of complying with, lack of familiarity with, and unexpected changes in, foreign legal and regulatory requirements, including more stringentthe development of policies and procedures for different countries when requirements under privacy regulations;regulations in such countries may conflict or be inconsistent with one another;


difficulties in managing and staffing international operations;


increased costs due to new or potential tariffs, penalties, trade restrictions and other trade barriers, which may increase our cost of hardware revenue and reduce our hardware revenue margins in the future;

fluctuations in currency exchange rates or restrictions on foreign currency;


potentially adverse tax consequences, including the complexities of transfer pricing, value added or other tax systems, double taxation and restrictions and/or taxes on the repatriation of earnings;


dependence on third parties, including commercial partners with whom we do not have extensive experience;


increased financial accounting and reporting burdens and complexities;


political, social, and economic instability, such as the ongoing military conflict between Russia and Ukraine and the war between Israel and Hamas, terrorist attacks, and security concerns in general; and


reduced or varied protection for intellectual property rights in some countries.
 
Operating in international markets also requires significant management attention and financial resources. The investment and additional resources required to establish operations and manage growth in other countries may not produce desired levels of revenue or profitability.


Our software contains encryption technologies, certain types of which are subject to U.S. and foreign export control regulations and, in some foreign countries, restrictions on importation and/or use. Any failure on our part to comply with encryption or other applicable export control requirements could result in financial penalties or other sanctions under the U.S. export regulations, including restrictions on future export activities, which could harm our business and operating results. Regulatory restrictions could impair our access to technologies needed to improve our platformplatforms and solutions and may also limit or reduce the demand for our platformplatforms and solutions outside of the United States.


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Enhanced United States tax, tariff, import/export restrictions, or other trade barriers may have an adverse impact on global economic conditions, financial markets and our business.

There is currently significant uncertainty about the future relationship between the United States and various other countries, including China, the European Union, Canada, and Mexico, with respect to trade policies, treaties, tariffs and customs duties, and taxes. Since 2019, the U.S. government has implemented significant changes to U.S. trade policy with respect to China. Tariffs have subjected certain Alarm.com products manufactured overseas to additional import duties of up to 25%. The amount of the import tariff and the number of products subject to tariffs have changed numerous times based on action by the U.S. government. We are addressing the risks related to these imposed and announced tariffs, which have affected, or have the potential to affect, at least some of our imports from China.

Between one-fifth to one-half of the hardware products that we sell to our customers are imported from China and could be subject to increased tariffs. Other Alarm.com hardware products that are not manufactured in China may contain subcomponents made in China that could also be subject to increased tariffs. While the additional import duties have resulted in an increase to our cost of hardware revenue, these import duties had a modest impact on hardware revenue margins. If tariffs, trade restrictions, or trade barriers are expanded or interpreted by a court or governmental agency to apply to more of our products, then our exposure to future taxes and duties on such imported products and components could be significant and could have a material effect on our financial results. If our products are deemed to be subject to additional duties and taxes as determined by a court or governmental agency, we may suffer additional hardware revenue margin erosion or be required to raise our prices on certain imported products. There can be no assurance that we will not experience a disruption in our business or harm to our financial condition related to these or other changes in trade practices, and any changes to our operations or our sourcing strategy in order to mitigate any such tariff costs could be complicated, time-consuming, and costly. Furthermore, our business may be adversely affected by retaliatory trade measures taken by China and other countries, which could materially harm our business, financial condition and results of operations. Trade barriers, or the perception that any of them could be imposed, may have a negative effect on global economic conditions and the stability of global financial markets, and may significantly reduce global trade and, in particular, trade between these nations and the United States. Any of these factors could have a material adverse effect on our business, financial condition and results of operations.

On June 17, 2021, the U.S. Federal Communications Commission, or the FCC, adopted a proposed rule that would effectively ban in the United States all communications equipment provided by entities identified on a “Covered List” that it maintains pursuant to the Secure and Trusted Communications Networks Act of 2019. The Covered List currently consists of video surveillance and telecommunications equipment produced by five Chinese electronics companies, including one of our suppliers. Although the proposed rule does not include language regarding retroactive application of the proposed ban, the FCC has asked for comment on whether and under what circumstances it should revoke existing authorizations of communications equipment from companies on the Covered List. On November 11, 2021, President Biden signed into law the Secure Equipment Act of 2021 which requires the FCC to adopt rules clarifying that it will no longer review or approve any authorization application for equipment that poses an unacceptable risk to national security. On November 25, 2022, the FCC implemented this directive and adopted rules that prohibit future authorizations of equipment identified on the Covered List. Although the rules apply to future authorizations of equipment, the FCC also adopted a Further Notice of Proposed Rulemaking seeking comment on future action related to existing authorizations. If the FCC adopts rules that apply retroactively to products already sold, this would likely adversely affect our business, financial condition, cash flows and results of operations.

Our financial results may be adversely affected by changes in accounting principles applicable to us.


Our accounting policies are critical to the manner in which we present our results of operations and financial condition. Many of these policies are highly complex and involve many assumptions, estimates and judgments. A change in accounting standards or practices, in particular with respect to revenue recognition, could harm our operating results and may even affect our reporting of transactions completed before the change is effective. GAAP rules are subject to interpretation by the Financial Accounting Standards Board, or FASB, the SEC and other various bodies formed to promulgate and interpret appropriate accounting principles. For example, we are currently assessing the impact of Accounting Standards Update No. 2014-09 (Topic 606), “Revenue from Contracts with Customers,” as amended, which supersedes nearly all existing revenue recognition guidance under GAAP. We will be required to implement this guidance in the first quarter of 2018. Under Topic 606, more judgment and estimates will be required within the revenue recognition process than are required under existing GAAP. We have not yet determined the effect of the standard on our ongoing financial reporting. Refer toSee Note 2 “Recent Accounting Pronouncements,” in the Notes to the Condensed Consolidated Financial Statementsour condensed consolidated financial statements for additional information about this and other new accounting pronouncements. Implementation of this new standardaccounting standards could have a significant effect on our financial results, and any difficulties in implementing these pronouncements could cause us to fail to meet our financial reporting obligations, which could result in regulatory discipline and harm investors’ confidence in us.



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Our accounting is becoming more complex, and relies upon estimates or judgments relating to our critical accounting policies. If our accounting is erroneous or based on assumptions that change or prove to be incorrect, our operating results could fall below the expectations of securities analysts and investors, resulting in a decline in our stock price.


The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes, and also to comply with many complex requirements and standards. Because of the use of estimates inherent in the financial reporting process, actual results could differ from those estimates and any such differences may be material. We devote substantial resources to compliance with accounting requirements and we base our estimates on our best judgment, historical experience, information derived from third parties, and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets, liabilities, equity, revenue and expenses that are not readily apparent from other sources. However, various factors are causing our accounting to become complex. For example, as a result of our acquisition of the Connect business unit of Icontrol, we now recognize revenue relating to the delivery of software relating to the Connect platform under different revenue recognition standards than those that apply to delivery of our services under the Alarm.com platform. Ongoing evolution of our business, and the Macroeconomic Conditions and resulting uncertainty have, and any future acquisitions willmay, compound these complexities. Our operating results may be adversely affected if we make accounting errors or our judgments prove to be wrong, assumptions change or actual circumstances differ from those in our assumptions, which could cause our operating results to fall below the expectations of securities analysts and investors or guidance we may have provided, resulting in a decline in our stock price and potential legal claims. Significant judgments, assumptions and estimates used in preparing our condensed consolidated financial statements include those related to revenue recognition, stock-based compensation, business combinations, and income taxes.


Risks Related to Our Intellectual Property


If we fail to protect our intellectual property and proprietary rights adequately, our business could be harmed.


We believe that our proprietary technology is essential to establishing and maintaining our leadership position. We seek to protect our intellectual property through trade secrets, copyrights, confidentiality, non-compete and nondisclosure agreements, patents, trademarks, domain names and other measures, some of which afford only limited protection. We also rely on patent, trademark, trade secret and copyright laws to protect our intellectual property. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our technology or to obtain and use information that we regard as proprietary. Our means of protecting our proprietary rights may not be adequate or our competitors may independently develop similar or superior technology, or design around our intellectual property. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent as the laws of the United States. Intellectual property protections may also be unavailable, limited or difficult to enforce in some countries, which could make it easier for competitors to capture market share. Our failure or inability to adequately protect our intellectual property and proprietary rights could harm our business, financial condition, cash flows and results of operations.


To prevent substantial unauthorized use of our intellectual property rights,rights, it may be necessary to prosecute actions for infringement and/or misappropriation of our proprietary rights against third parties. For example, on April 25, 2017, we filed a lawsuit against Protect America, Inc. and SecureNet Technologies, LLC alleging that the technology used in products and systems sold by Protect America and SecureNet directly and indirectly infringes on patents owned by Alarm.com. We are seeking monetary damages, injunctive relief, and other relief, including attorneys’ fees. See the section of this Quarterly Report titled "Legal Proceedings" for additional information on this matter.related intellectual property litigation matters. Any such action could result in significant costs and diversion of our resources and management's attention, and we cannot assure you that we will be successful in such action. Furthermore, many of our current and potential competitors have the ability to dedicate substantially greater resources to enforce their intellectual property rights than we do. Accordingly, despite our efforts, we may not be able to prevent third partiesparties from infringing upon or misappropriating our intellectual property.


An assertionAssertions by a third partyparties that we are infringing itstheir intellectual property could subject us to costly and time-consuming litigation or expensive licenses that could harm our business and results of operations.


The industries in which we compete are characterized by the existence of a large number of patents, copyrights, trademarks and trade secrets, and by frequent litigation based on allegations of infringement or other violations of intellectual property rights. We have been involved with patent litigation suits in the past and we may be involved with and subject to similar litigation in the future to defend our intellectual property position. For example, on June 2, 2015, Vivint filed a lawsuit against us in U.S. District Court, District of Utah, alleging that our technology directly and indirectly infringes six patents that Vivint purchased. Vivint is seeking permanent injunctions, enhanced damages and attorney’sattorneys' fees. See the section of this Quarterly Report titled "Legal Proceedings" for additional information on this matter. Should Vivint prevail on its claims that one or more elements of our solution infringe one or more of its patents, we could be required to pay damages of Vivint’s lost profits and/or a reasonable royalty for sales of our solution, enjoined from making, using, and selling our solution if a license or other right to continue selling such elements is not made available to us or we are unable to design around such patents, and required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to Vivint’s claims, any of these outcomes could result in a material adverse effect on our business.

In addition, on January 10, 2022, EcoFactor, filed a lawsuit against us in U.S. District Court, District of Oregon, alleging Alarm.com’s products and services directly and indirectly infringe five U.S. patents owned by EcoFactor. EcoFactor is seeking permanent injunctions, enhanced damages and attorneys' fees. See the section of this Quarterly Report titled "Legal Proceedings" for additional information on each of these matters. Should EcoFactor prevail in either of its district court lawsuits we could be required to pay damages in the amount of EcoFactor’s lost profits and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such
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elements is not made available to us or we are unable to design around such patents, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to EcoFactor’s claims, any of these outcomes could result in a material adverse effect on our business.

On July 22, 2021, Causam filed a lawsuit against us in U.S. District Court, Western District of Texas, alleging that Alarm.com’s smart thermostats infringe four U.S. patents owned by Causam. Causam is seeking preliminary and permanent injunctions, enhanced damages and attorneys’ fees. On July 28, 2021, Causam filed a complaint with the ITC alleging infringement of the same four patents. Causam is seeking a permanent limited exclusion order and permanent cease and desist order. See the section of this Quarterly Report titled "Legal Proceedings" for additional information on each of these matters. Should Causam prevail in its district court lawsuit we could be required to pay damages and/or a reasonable royalty for sales of our solution, we could be enjoined from making, using and selling our solution if a license or other right to continue selling such elements is not made available to us, and we could be required to pay ongoing royalties and comply with unfavorable terms if such a license is made available to us. While we believe we have valid defenses to Causam’s claims, the outcome of these legal claims cannot be predicted with certainty, and any of these outcomes could result in an adverse effect on our business.

Even if we were to prevail thisin any of these matters, ongoing litigation could continue to be costly and time-consuming, divert the attention of our management and key personnel from our business operations and dissuade potential customers from purchasing our solution, which would also materially harm our business. During the course of each of these litigation matters, we anticipate announcements of the results of hearings and motions, and other interim

developments related to the litigation.litigation matters at hand. If securities analysts or investors regard these announcements as negative, the market price of our common stock may decline.


We might not prevail in any intellectual property infringement litigation given the complex technical issues and inherent uncertainties in such litigation and our service provider partner contracts may require us to indemnify them against certain liabilities they may incur as a result of our infringement or alleged infringement of any third partythird-party intellectual property. Defending such claims, regardless of their merit, could be time-consuming and distracting to management, result in costly litigation or settlement, cause development delays or require us to enter into royalty or licensing agreements. In addition, we currently have a limited portfolio of issued patents compared to our larger competitors, and therefore may not be able to effectivelyeffectively utilize our intellectual property portfolio to assert defenses or counterclaims in response to patent infringement claims or litigation brought against us by third parties. Further, litigation may involve patent holding companies or other adverse patent owners who have no relevant products or revenues and against which our potential patents provide no deterrence, and many other potential litigants have the capability to dedicate substantially greater resources to enforce their intellectual property rights and to defend claims that may be brought against them. Given that our platformplatforms and solutions integrate with allmany aspects of the home,a property, the risk that our platformplatforms and solutions may be subject to these allegations is exacerbated. As we seek to extend our platformplatforms and solutions, we could be constrained by the intellectual property rights of others. If our platformplatforms and solutions exceed the scope of in-bound licenses or violate any third partythird-party proprietary rights, we could be required to withdraw those solutions from the market, re-develop those solutions or seek to obtain licenses from third parties, which might not be available on reasonable terms or at all. Any efforts to re-develop our platformplatforms and solutions, obtain licenses from third parties on favorable terms or license a substitute technology might not be successful and, in any case, might substantially increase our costs and harm our business, financial condition, cash flows and results of operations. If we were compelled to withdraw any of our platformplatforms and solutions from the market, our business, financial condition, cash flows and results of operations could be harmed.


We have indemnity obligations to certain of our service providerpartners for certain expenses and liabilities resulting from intellectual property infringement claims regarding our platformplatforms and solutions, which could force us to incur substantial costs.


We have indemnity obligations to certain of our service provider partners for intellectual property infringement claims regarding our platformplatforms and solutions. As a result, in the case of infringement claims against these service provider partners, we could be required to indemnify them for losses resulting from such claims or to refund amounts they have paid to us. We expect that some of our service provider partners may seek indemnification from us in connection with infringement claims brought against them. In addition, we may elect to indemnify service provider partners where we have no contractual obligation to indemnify them and we will evaluate each such request on a case-by-case basis. If a service provider partner elects to invest resources in enforcing a claim for indemnification against us, we could incur significant costs disputing it. If we do not succeed in disputing it, we could face substantial liability. See the section of this Quarterly Report titled "Legal Proceedings" for additional information regarding this matter and the other legal proceedings we are involved in.


The use of open source software in our platformplatforms and solutions may expose us to additional risks and harm our intellectual property.


Some of our platformplatforms and solutions use or incorporate software that is subject to one or more open source licenses and we may incorporate open source software in the future. Open source software is typically freely accessible, usable and modifiable. Certain open source software licenses require a user who intends to distribute the open source software as a component of the user's software to disclose publicly part or all of the source code to the user's software. In addition, certain open source software licenses require the user of such software to make any derivative works of the open source code available to others on potentially unfavorable terms to us or at no cost.

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The terms of many open source licenses to which we are subject have not been interpreted by U.S. or foreign courts, and accordingly there is a risk that those licenses could be construed in a manner that imposes unanticipated conditions or restrictions on our ability to commercialize our platformplatforms and solutions. In that event, we could be required to seek licenses from third parties in order to continue offering our platformplatforms and solutions, to re-develop our platformplatforms and solutions, to discontinue sales of our platformplatforms and solutions or to release our proprietary software code under the terms of an open source license, any of which could harm our business. Further, given the nature of open source software, it may be more likely that third parties might assert copyright and other intellectual property infringement claims against us based on our use of these open source software programs. Litigation could be costly for us to defend, have a negative effect on our business, financial condition, cash flows and results of operations or require us to devote additional research and development resources to change our solutions.


Although we are not aware of any use of open source software in our platformplatforms and solutions that would require us to disclose all or a portion of the source code underlying our core solutions, it is possible that such use may have inadvertently occurred in deploying our platformplatforms and solutions. Additionally, if a third party software provider has incorporated certain types of open source software into software we license from such third party for our platformplatforms and solutions without our knowledge, we could, under certain circumstances, be required to disclose the source code to our platformplatforms and solutions. This could harm our intellectual property position as well as our business, financial condition, cash flows and results of operations.


Risks Related to Ownership of Our Common Stock

An active trading market for our common stock may not continue to develop or be sustained.

Prior to our initial public offering, or IPO, there was no public market for our common stock. Although our common stock is listed on The NASDAQ Global Select Market, we cannot assure you that an active trading market for our shares will continue to develop or be sustained. If an active market for our common stock does not continue to develop or is not sustained, it may be difficult for investors in our common stock to sell shares without depressing the market price for the shares or to sell the shares at all.


The market price of our common stock has been and iswill likely to continue to be volatile.


The market price of our common stock may be highly volatile and maymay fluctuate substantially as a result of a variety of factors, some of which are related in complex ways. Since shares of our common stock were sold in our IPO in June 2015 at a price of $14.00 per share, our stock price has ranged from an intraday low of $10.26 to an intraday high of $45.93 through September 30, 2017. Factors that may affect theThe market price of our common stock include:may decline regardless of our operating performance, resulting in the potential for substantial losses for our stockholders, and may fluctuate significantly in response to numerous factors, many of which are beyond our control, including the factors listed below and other factors described in this "Risk Factors" section:


actual or anticipated fluctuations in our financial condition and operating results;


the financial projections we may provide to the public, any changes in these projections or our failure to meet these projections;

failure of securities analysts to initiate or maintain coverage of our company, changes in financial estimates by any securities analysts who follow our company, or our failure to meet these estimates or the expectations of investors;

ratings changes by any securities analysts who follow our company;

variance in our financial performance from expectations of securities analysts;


announcements by us or our competitors of significant business developments, technical innovations, acquisitions or new solutions and market assumptions regarding the impact of the Acquisition on our operating results;solutions;


changes in the prices of our platformplatforms and solutions;


changes in our projected operating and financial results;


changes in laws or regulations applicable to our platformplatforms and solutions or marketing techniques;techniques, or our industry in general;


our involvement in any litigation;litigation, including any lawsuits threatened or filed against us;


repurchases of our common stock under the stock repurchase program authorized by our board of directors or our sale of our common stock or other securities in the future;


changes in senior management or key personnel;


trading volume of our common stock;


changes in the anticipated future size and growth rate of our market; and


general economic, regulatory and market conditions.conditions in the United States and abroad as well as the uncertainty resulting from the current Macroeconomic Conditions.


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The stock markets have experienced extreme price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many companies. These fluctuations have often been unrelated or disproportionate to the operating performance of those companies. Broad market and industry fluctuations, as well as general economic, political, regulatory and market conditions, may negatively impact the market price of our common stock. In the past, companies that have experienced volatility in the market price of their securities have been subject to securities class action litigation. We may be the target of this type of litigation in the future, which could result in substantial costs and divert our management’s attention.


Sales of a substantial number of shares of our common stock in the public market could cause our market price to decline.


Sales of a substantial number of shares of our common stock in the public market, or the perception that these sales might occur, could depress the market price of our common stock and could impair our ability to raise capital through the sale of additional equity securities. We are unable to predict the effect that sales, particularly sales by our directors, executive officers, and significant stockholders, may have on the prevailing market price of our common stock. Additionally, the shares of common stock subject to outstanding options under our equity incentive plans and the shares reserved for future issuance under our equity incentive plans, as well as shares issuable upon vesting of restricted stock awards, will become eligible for sale in the public market in the future, subject to certain legal and contractual limitations. Moreover, some holders of shares of our common stock have rights, subject to certain conditions, to require us to file registration statements covering their shares or to include their shares in registration statements that we may file for ourselves or our stockholders. We have also registered shares of common stock that we may issue under our employee equity incentive plans. Accordingly, these shares may be able to be sold freely in the public market upon issuance as permitted by any applicable vesting requirements.


We are an “emerging growth company,” and as a result See “Conversion of the reduced disclosure requirements applicable to emerging growth companies,2026 Notes may dilute the ownership interest of our stockholders or may otherwise depress the price of our common stock may be less attractivestock” below for further details on the risks related to investors.

We are an “emerging growth company,” as defined in the Jumpstart Our Business Startups Act of 2012, or the JOBS Act. For as long as we qualify as an emerging growth company, we intend to take advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not “emerging growth companies” including not being required to comply with the auditor attestation requirements of Section 404dilutive impact of the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding an annual non-binding advisory vote on executive compensation and non-binding stockholder approval of any golden parachute payments not previously approved. As we have elected to take advantage of the exemption from compliance with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act, our auditors will not be required to attest to the effectiveness of our internal control over financial reporting. As a result, investors may become less comfortable with the effectiveness of our internal controls and the risk that material weaknesses or other deficiencies in our internal controls go undetected may increase. As we intend to provide reduced disclosures in our periodic reports and proxy statements regarding executive compensation while we are an emerging growth company, investors will have access to less information and analysis about our executive compensation, which may make it difficult for investors to evaluate our executive compensation practices. We cannot predict if investors will find our common stock less attractive because we will rely on these exemptions and provide reduced disclosure. If some investors find our common stock less attractive as a result, there may be a less active trading market for our common stock and our stock price may be harmed. We will remain an emerging growth company until the end of our fiscal year ending December 31, 2017 because we will then qualify as a "large accelerated filer," with at least $700 million of equity securities held by non-affiliates.2026 Notes.


We are obligated to develop and maintain a system of effective internal controlscontrol over financial reporting. These internal controls may be determined to be not effective, which may adversely affect investor confidence in our company and, as a result, the value of our common stock.


We have been and are required, pursuant to Section 404 of the Sarbanes-Oxley Act, to furnish a report by management on, among other things, the effectiveness of our internal control over financial reporting on an annual basis. This assessment includes disclosure of any material weaknesses identified by our management in our internal control over financial reporting. During the evaluation and testing process, if we identify one or more material weaknesses in our internal control over financial reporting, we will be unable to assert that our internal controls are effective and would be required to disclose any material weaknesses identified in Management’s Report on Internal Control over Financial Reporting. While we have established certain procedures and control over our financial reporting processes, we cannot assure you that these efforts will prevent restatements of our financial statements in the future.


Our independent registered public accounting firm is also required, pursuant to Section 404 of the Sarbanes-Oxley Act, also generally requires an attestation from an independent registered public accounting firm on the effectiveness of our internal control over financial reporting. However, our auditors are not required to report on the effectiveness of our internal control over financial reporting. For future reporting pursuant to Section 404 until the end of the fiscal year ending December 31, 2017, at which time we will no longer qualify as an “emerging growth company” as defined in the JOBS Act because we will qualify as a "large accelerated filer," with at least $700 million of equity securities held by non-affiliates. At such time,periods, our independent registered public accounting firm may issue a report that is adverse in the event it is not satisfied with the level at which our controls are documented, designed or operating. We may not be able to remediate any future material weaknesses, or to complete our evaluation, testing and any required remediation in a timely fashion.


If we are unable to conclude that our internal control over financial reporting is effective, or if our auditors areindependent registered public accounting firm is unable to express an opinion that our internal controlscontrol over financial reporting areis effective, when they are required to issue such opinion, investors could lose confidence in the accuracy and completeness of our financial reports, which could harmcause the price of our common stock price,to decline, and we could be subject to sanctions or investigations by regulatory authorities, including the SEC and NASDAQ.Nasdaq. Failure to remediate any material weakness in our internal control over financial reporting, or to implement or maintain other effective control systems required of public companies, could also restrict our future access to the capital markets.


If securities or industry analysts do not publish research ornegative reports about our business, or publish negative reports aboutcease coverage of our business,company, our share price and trading volume could decline.


The trading market for our common stock depends, in part, on the research and reports that securities or industry analysts publish about us or our business. We do not have any control over these analysts. If our financial performance fails to meet analyst estimates or one or more of the analysts who cover us downgrade our shares or change their opinion of our shares, our share price would likely decline. If one or more of these analysts cease coverage of our company or fail to regularly publish reports on us, we could lose visibility in the financial markets, which could cause our share price or trading volume to decline.


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We do not intend to pay dividends for the foreseeable future and, as a result, your ability to achieve a return on your investment will depend on appreciation in the price of our common stock.


We do not intend to pay any cash dividends in the foreseeable future. We anticipate that we will retain all of our future earnings for use in the development of our business and for general corporate purposes. Any determination to pay dividends in

the future will be at the discretion of our board of directors and may be subject to theany restrictions on paying dividends in our 2017 Facility and any future indebtedness. Accordingly, investors must rely on sales of their common stock after price appreciation, which may never occur, as the only way to realize any future gains on their investments.

Concentration of ownership among our current directors, executive officers and their affiliates may limit an investor's ability to influence significant corporate decisions.

As of September 30, 2017, our directors and executive officers, together with their affiliates, beneficially own a significant percentage of our outstanding capital stock. As a result, these stockholders, acting together, will have substantial influence over the outcome of matters submitted to our stockholders for approval, including the election of directors and approval of significant corporate transactions, such as a merger or other sale of our company or its assets. This concentration of ownership could delay, defer or prevent a change in control of the company, merger, consolidation, takeover or other business combination, which in turn could adversely affect the market price of our common stock.


Anti-takeover provisions in our charter documents and under Delaware law could make an acquisition of us more difficult, limit attempts by our stockholders to replace or remove our current management and limit the market price of our common stock.


Provisions in our amended and restated certificate of incorporation and bylaws may have the effect of delaying or preventing a change in control or changes in our management. Our amended and restated certificate of incorporation and amended and restated bylaws include provisions that:


authorize our board of directors to issue preferred stock, without further stockholder action and with voting liquidation, dividend and other rights superior to our common stock;


require that any action to be taken by our stockholders be effected at a duly called annual or special meeting and not by written consent, and limit the ability of our stockholders to call special meetings;


establish an advance notice procedure for stockholder proposals to be brought before an annual meeting, including proposed nominations of persons for director nominees; and


establish that our board of directors is divided into three classes, with directors in each class serving three-year staggered terms;

require the approval of holders of two-thirds of the shares entitled to vote at an election of directors to adopt, amend or repeal our bylaws or amend or repeal the provisions of our certificate of incorporation regarding the election and removal of directors and the ability of stockholders to take action by written consent or call a special meeting;

prohibit cumulative voting in the election of directors; and

provide that vacancies on our board of directors may be filled only by the vote of a majority of directors then in office, even though less than a quorum.


These provisions may frustrate or prevent any attempts by our stockholders to replace or remove our current management by making it more difficult for stockholders to replace members of our board of directors, which is responsible for appointing the members of our management. In addition, because we are incorporated in Delaware, we are governed by the provisions of Section 203 of the Delaware General Corporation Law, which generally prohibits a Delaware corporation from engaging in any of a broad range of business combinations with any “interested”"interested" stockholder for a period of three years following the date on which the stockholder became an “interested”"interested" stockholder. Any of the foregoing provisions could limit the price that investors might be willing to pay in the future for shares of our common stock, and they could deter potential acquirers of our company, thereby reducing the likelihood that you would receive a premium for your common stock in an acquisition.


Our amended and restated certificate of incorporation designates the Court of Chancery of the State of Delaware and, to the extent enforceable, the federal district courts of the United States of America as the exclusive forumforums for certain litigation that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us.


Pursuant to our amended and restated certificate of incorporation, unless we consent in writing to the selection of an alternative forum, the Court of Chancery of the State of Delaware is the sole and exclusive forum for the following types of actions or proceedings under Delaware statutory or common law: (1) any derivative action or proceeding brought on our behalf, (2) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders, (3) any action asserting a claim arising pursuant to any provision of the Delaware General Corporation Law, our amended and restated certificate of incorporation or our amended and restated bylaws or (4) any action asserting a claim governed by the internal affairs doctrine. Notwithstanding the foregoing, this choice of forum provision will not apply to suits brought to enforce a duty or liability created by the Securities Exchange Act of 1934, as amended, or any other claim for which the federal courts have exclusive jurisdiction. Accordingly, both state and federal courts have jurisdiction to entertain such claims. Our amended and restated certificate of incorporation provides that any person or entity purchasing or otherwise acquiring any interest in shares of our common stock is deemed to have notice of and consented to the foregoing provision. Furthermore, our amended and restated bylaws provide that unless we consent in writing to the selection of an alternative forum, to the fullest extent permitted by law, the federal district courts of the United States of America shall be the exclusive forum for the resolution of any claims arising under the Securities Act. The forum selection clause in our amended and restated certificate of incorporation may limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us.


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Risks Related to our Outstanding Convertible Senior Notes

We may not have the ability to raise the funds necessary to settle cash conversions of the 2026 Notes or to repurchase the 2026 Notes upon a fundamental change, and our future debt may contain limitations on our ability to pay cash upon conversion or repurchase of the 2026 Notes.

On January 20, 2021, we issued the 2026 Notes. The terms of the 2026 Notes are governed by an Indenture, or the Indenture, by and between Alarm.com Holdings, Inc. and U.S. Bank National Association, as trustee. The 2026 Notes are senior unsecured obligations that do not bear regular interest and the principal amount of the 2026 Notes will not accrete. The 2026 Notes may bear special interest under specified circumstances related to our failure to comply with our reporting obligations under the Indenture. Special interest, if any, will be payable semiannually in arrears on January 15 and July 15 of each year, beginning on July 15, 2021. We received proceeds from the issuance of the 2026 Notes of $484.3 million, net of $15.7 million of transaction fees and other debt issuance costs. Holders of the 2026 Notes will have the right, subject to certain conditions and limited exceptions, to require us to repurchase all or a portion of their notes upon the occurrence of a fundamental change at a fundamental change repurchase price equal to 100% of the principal amount of the 2026 Notes to be repurchased, plus accrued and unpaid special interest, if any, as defined in the Indenture. In addition, upon conversion of the 2026 Notes, unless we elect to deliver solely shares of our common stock to settle such conversion (other than paying cash in lieu of delivering any fractional share), we will be required to make cash payments in respect of the 2026 Notes being converted as defined in the Indenture. However, we may not have enough available cash or be able to obtain financing at the time we are required to make repurchases of 2026 Notes surrendered therefor or pay cash with respect to 2026 Notes being converted. In addition, our ability to repurchase the 2026 Notes or to pay cash upon conversions of the 2026 Notes may be limited by law, by regulatory authority or by agreements governing our future indebtedness. Our failure to repurchase the 2026 Notes at a time when the repurchase is required by the Indenture or to pay any cash payable on future conversions of the 2026 Notes as required by the Indenture would constitute a default under the Indenture. A default under the Indenture governing the 2026 Notes or the fundamental change itself could also lead to a default under agreements governing our future indebtedness. If the repayment of the related indebtedness were to be accelerated after any applicable notice or grace periods, we may not have sufficient funds to repay the indebtedness and repurchase the 2026 Notes or make cash payments upon conversions thereof.

The conditional conversion feature of the 2026 Notes, if triggered, may adversely affect our financial condition and operating results.

In the event the conditional conversion feature of the 2026 Notes is triggered, holders of 2026 Notes will be entitled to convert the 2026 Notes at any time during specified periods at their option. If one or more holders elect to convert their 2026 Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of our common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. In addition, even if holders do not elect to convert their notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the notes as a current rather than long-term liability, which would result in a material reduction of our net working capital.

Conversion of the 2026 Notes may dilute the ownership interest of our stockholders or may otherwise depress the price of our common stock.

The conversion of some or all of the 2026 Notes may dilute the ownership interests of our stockholders. Upon conversion of the 2026 Notes, we have the option to pay or deliver, as the case may be, cash, shares of our common stock, or a combination of cash and shares of our common stock. If we elect to settle our conversion obligation in shares of our common stock or a combination of cash and shares of our common stock, any sales in the public market of our common stock issuable upon such conversion could adversely affect prevailing market prices of our common stock. In addition, the existence of the 2026 Notes may encourage short selling by market participants because the conversion of the 2026 Notes could be used to satisfy short positions, or anticipated conversion of the 2026 Notes into shares of our common stock could depress the price of our common stock.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES, AND USE OF PROCEEDS, AND ISSUER PURCHASES OF EQUITY SECURITIES


(a) Recent Sales of Unregistered Equity Securities


None.There were no unregistered sales of equity securities during the three months ended September 30, 2023.


(b) Use of Proceeds
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None.

(c) Issuer Purchases of Equity Securities


The following table contains information relating to the repurchases of our common stock made by us inand the quarterapproximate dollar value of shares that may yet be purchased under our stock repurchase program during the three months ended September 30, 2017:2023:
PeriodTotal Number of Shares Purchased
 Average Price Paid per Share(1)
Total Number of Shares Purchased as a Part of a Publicly Announced Program(2)
Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(1)
July 1 to July 31, 2023— $— — $93,273,123 
August 1 to August 31, 202368,401 57.86 68,401 89,315,338 
September 1 to September 30, 202336,884 58.83 36,884 87,145,286 
Total105,285 $58.20 105,285 
Period 
Total Number of Shares Purchased(1)
  Average Price Paid per Share
July 1 to July 31, 2017 1,100 $4.19
August 1 to August 31, 2017 567 4.00
September 1 to September 30, 2017  
Total 1,667 $4.13
_______________

(1)As of January 1, 2023, we are subject to a 1.0% excise tax on the value of net corporate stock repurchases under the Inflation Reduction Act of 2022. When applicable, the excise tax will be includedas part of the cost basis of shares acquired and is presented within stockholders’ equity in the condensed consolidated balance sheets and will be excluded from amounts presented above.
(1) Represents shares(2)On February 15, 2023, our board of unvesteddirectors authorized the cancellation of the balance under the stock repurchase program ending December 3, 2023 and also authorized a stock repurchase program, effective February 23, 2023, under which we are authorized to purchase up to an aggregate of $100.0 million of our outstanding common stock that were repurchased by us from certain former employees upon termination of employment in accordance withduring the terms of the employee’s stock option agreement. We repurchased the shares from the former employee at the original exercise price.two-year period ending February 23, 2025.


ITEM 3. DEFAULTS UPON SENIOR SECURITIES


None.


ITEM 4. MINE SAFETY DISCLOSURES


Not applicable.


ITEM 5. OTHER INFORMATION


None.Insider Trading Arrangements


During the three months ended September 30, 2023, the following directors or officers (as defined in Rule 16a‑1(f) under the Exchange Act) adopted, modified or terminated a Rule 10b5‑1 trading arrangement (as defined in Item 408(a) of Regulation S-K) intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act:

Name and TitleActionTotal Number of Shares to be Purchased or Sold Pursuant to the Trading ArrangementAdoption DateExpiration Date
Steve Trundle, Chief Executive OfficerAdoptionSale of up to 150,000 shares of common stockAugust 29, 2023December 31, 2025

During the three months ended September 30, 2023, none of our directors or officers adopted, modified or terminated a non-Rule 10b5-1 trading arrangement (as defined in Item 408(c) of Regulation S-K).
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ITEM 6. EXHIBITS


The following is a list of exhibits filed as part of this Quarterly Report on Form 10-Q. Where so indicated by footnote, exhibits that were previously filed are incorporated by reference. For exhibits incorporated by reference, the location of the exhibit in the previous filing is indicated.
Exhibit

Number
Description
3.1(1)
3.2(2)
101.INS*101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document
104*Cover Page Interactive Data File - the cover page interactive data is embedded within the Inline XBRL document or included within the Exhibit 101 attachments
_______________


(1) Previously filed as Exhibit 3.1 to the registrant’s Current Report on Form 8-K (File No. 001-37461), filed with the Securities and Exchange Commission on July 2, 2015,June 10, 2021, and incorporated herein by reference.


(2) Previously filed as Exhibit 3.23.1 to the registrant’s Current Report on Form 8-K (File No. 001-37461), filed with the Securities and Exchange Commission on July 2, 2015,March 16, 2023, and incorporated herein by reference.


* Filed herewith.


** This certification is being furnished solely to accompany this Quarterly Report on Form 10-Q pursuant to 18 U.S.C. Section 1350, and is not being filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference into any filing of the registrant under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date hereof, regardless of any general incorporation language in such filing.

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† Confidential treatment has been requested from the Securities and Exchange Commission as to certain portions of this document.



SIGNATURE


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Alarm.com Holdings, Inc.
Date:November 9, 2023ALARM.COM HOLDINGS, INC.
By:
Date:November 8, 2017By:/s/ Steve Valenzuela
Steve Valenzuela
Chief Financial Officer
(On behalf of the registrant and in his capacity as Principal Financial Officer and Principal Accounting Officer)

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