UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________ 
FORM 10-Q
þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended
May 31, 2019February 29, 2020
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from             to            

Commission File Number: 001-34448

Accenture plc
(Exact name of registrant as specified in its charter)
Ireland98-0627530
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
1 Grand Canal Square,
Grand Canal Harbour,
Dublin2, Ireland
(Address of principal executive offices)
(353) (1) (353) (1646-2000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A ordinary shares, par value $0.0000225 per shareACNNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerþ
Accelerated filer¨
Non-accelerated filer¨
Smaller reporting company¨
Emerging growth company¨ 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No þ
The number of shares of the registrant’s Class A ordinary shares, par value $0.0000225 per share, outstanding as of June 13, 2019March 5, 2020 was 671,999,633661,808,381 (which number includes 34,858,44624,780,986 issued shares held by the registrant). The number of shares of the registrant’s Class X ordinary shares, par value $0.0000225 per share, outstanding as of June 13, 2019March 5, 2020 was 637,146.588,089.




ACCENTURE PLC
INDEX
  
 Page

2



PART I — FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
ACCENTURE PLC
CONSOLIDATED BALANCE SHEETS
May 31, 2019February 29, 2020 and August 31, 20182019
(In thousands of U.S. dollars, except share and per share amounts)
May 31,
2019
 August 31,
2018
February 29,
2020
 August 31,
2019
(Unaudited)  (Unaudited)  
ASSETS      
CURRENT ASSETS:      
Cash and cash equivalents$4,769,158
 $5,061,360
$5,436,456
 $6,126,853
Short-term investments3,338
 3,192
3,643
 3,313
Receivables and contract assets8,134,147
 7,496,368
8,517,949
 8,095,071
Other current assets1,235,017
 1,024,639
1,447,245
 1,225,364
Total current assets14,141,660
 13,585,559
15,405,293
 15,450,601
NON-CURRENT ASSETS:      
Contract assets19,739
 23,036
56,503
 71,002
Investments235,286
 215,532
284,261
 240,313
Property and equipment, net1,341,548
 1,264,020
1,425,432
 1,391,166
Lease assets3,181,659
 
Goodwill6,078,816
 5,383,012
6,698,690
 6,205,550
Deferred contract costs685,605
 705,124
690,483
 681,492
Deferred income taxes, net4,222,011
 2,086,807
Deferred tax assets4,254,782
 4,349,464
Other non-current assets1,431,695
 1,185,993
1,506,327
 1,400,292
Total non-current assets14,014,700
 10,863,524
18,098,137
 14,339,279
TOTAL ASSETS$28,156,360
 $24,449,083
$33,503,430
 $29,789,880
LIABILITIES AND SHAREHOLDERS’ EQUITY      
CURRENT LIABILITIES:      
Current portion of long-term debt and bank borrowings$4,137
 $5,337
$6,697
 $6,411
Accounts payable1,562,995
 1,348,802
1,526,135
 1,646,641
Deferred revenues3,255,784
 2,837,682
3,594,142
 3,188,835
Accrued payroll and related benefits4,461,985
 4,569,172
4,101,115
 4,890,542
Income taxes payable512,820
 497,885
371,462
 378,017
Lease liabilities737,781
 
Other accrued liabilities754,266
 892,873
840,243
 951,450
Total current liabilities10,551,987
 10,151,751
11,177,575
 11,061,896
NON-CURRENT LIABILITIES:      
Long-term debt19,855
 19,676
13,183
 16,247
Deferred revenues571,769
 618,124
629,505
 565,224
Retirement obligation1,419,191
 1,410,656
1,810,338
 1,765,914
Deferred income taxes, net149,196
 125,729
Deferred tax liabilities167,467
 133,232
Income taxes payable875,850
 956,836
866,392
 892,688
Lease liabilities2,652,548
 
Other non-current liabilities425,554
 441,723
265,616
 526,988
Total non-current liabilities3,461,415
 3,572,744
6,405,049
 3,900,293
COMMITMENTS AND CONTINGENCIES

 


 

SHAREHOLDERS’ EQUITY:      
Ordinary shares, par value 1.00 euros per share, 40,000 shares authorized and issued as of May 31, 2019 and August 31, 201857
 57
Class A ordinary shares, par value $0.0000225 per share, 20,000,000,000 shares authorized, 671,836,371 and 663,327,677 shares issued as of May 31, 2019 and August 31, 2018, respectively15
 15
Class X ordinary shares, par value $0.0000225 per share, 1,000,000,000 shares authorized, 637,146 and 655,521 shares issued and outstanding as of May 31, 2019 and August 31, 2018, respectively
 
Ordinary shares, par value 1.00 euros per share, 40,000 shares authorized and issued as of February 29, 2020 and August 31, 201957
 57
Class A ordinary shares, par value $0.0000225 per share, 20,000,000,000 shares authorized, 661,741,555 and 654,739,267 shares issued as of February 29, 2020 and August 31, 2019, respectively15
 15
Class X ordinary shares, par value $0.0000225 per share, 1,000,000,000 shares authorized, 588,089 and 609,404 shares issued and outstanding as of February 29, 2020 and August 31, 2019, respectively
 
Restricted share units1,195,983
 1,234,623
1,095,560
 1,411,903
Additional paid-in capital6,059,471
 4,870,764
6,884,963
 5,804,448
Treasury shares, at cost: Ordinary, 40,000 shares as of May 31, 2019 and August 31, 2018; Class A ordinary, 34,640,120 and 24,293,199 shares as of May 31, 2019 and August 31, 2018, respectively(3,761,010) (2,116,948)
Treasury shares, at cost: Ordinary, 40,000 shares as of February 29, 2020 and August 31, 2019; Class A ordinary, 24,510,940 and 18,964,863 shares as of February 29, 2020 and August 31, 2019, respectively(2,571,256) (1,388,376)
Retained earnings11,709,317
 7,952,413
11,867,507
 10,421,538
Accumulated other comprehensive loss(1,466,509) (1,576,171)(1,802,257) (1,840,577)
Total Accenture plc shareholders’ equity13,737,324
 10,364,753
15,474,589
 14,409,008
Noncontrolling interests405,634
 359,835
446,217
 418,683
Total shareholders’ equity14,142,958
 10,724,588
15,920,806
 14,827,691
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY$28,156,360
 $24,449,083
$33,503,430
 $29,789,880

The accompanying Notes are an integral part of these Consolidated Financial Statements.

3

Table of Contents


ACCENTURE PLC
CONSOLIDATED INCOME STATEMENTS
For the Three and NineSix Months Ended May 31,February 29, 2020 and February 28, 2019 and 2018
(In thousands of U.S. dollars, except share and per share amounts)
(Unaudited)
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
May 31, 2019 May 31, 2018 May 31, 2019 May 31, 2018February 29, 2020 February 28, 2019 February 29, 2020 February 28, 2019
REVENUES:              
Revenues$11,099,688
 $10,694,996
 $32,159,363
 $30,488,547
$11,141,505
 $10,454,129
 $22,500,463
 $21,059,675
OPERATING EXPENSES:              
Cost of services7,571,390
 7,362,981
 22,279,291
 21,232,839
7,782,334
 7,399,780
 15,493,533
 14,707,901
Sales and marketing1,184,164
 1,106,543
 3,274,216
 3,106,562
1,162,653
 1,020,036
 2,353,776
 2,090,052
General and administrative costs626,191
 590,597
 1,872,275
 1,720,051
707,573
 647,687
 1,396,946
 1,246,084
Total operating expenses9,381,745
 9,060,121
 27,425,782
 26,059,452
9,652,560
 9,067,503
 19,244,255
 18,044,037
OPERATING INCOME1,717,943
 1,634,875
 4,733,581
 4,429,095
1,488,945
 1,386,626
 3,256,208
 3,015,638
Interest income21,402
 12,687
 60,114
 33,582
21,386
 19,081
 48,805
 38,712
Interest expense(5,348) (5,839) (15,472) (14,386)(8,567) (5,619) (14,041) (10,124)
Other income (expense), net(29,690) (29,165) (87,178) (96,812)7,792
 (23,834) 19,231
 (57,488)
INCOME BEFORE INCOME TAXES1,704,307
 1,612,558
 4,691,045
 4,351,479
1,509,556
 1,376,254
 3,310,203
 2,986,738
Provision for income taxes435,658
 554,417
 990,352
 1,185,256
Income tax expense257,474
 235,534
 682,953
 554,694
NET INCOME1,268,649
 1,058,141
 3,700,693
 3,166,223
1,252,082
 1,140,720
 2,627,250
 2,432,044
Net income attributable to noncontrolling interests in Accenture Holdings plc and Accenture Canada Holdings Inc.(1,676) (6,997) (5,213) (93,531)
Net income attributable to noncontrolling interest in Accenture Canada Holdings Inc.(1,532) (1,649) (3,273) (3,537)
Net income attributable to noncontrolling interests – other(17,457) (8,124) (46,795) (42,309)(15,810) (14,622) (32,269) (29,338)
NET INCOME ATTRIBUTABLE TO ACCENTURE PLC$1,249,516
 $1,043,020
 $3,648,685
 $3,030,383
$1,234,740
 $1,124,449
 $2,591,708
 $2,399,169
Weighted average Class A ordinary shares:              
Basic637,831,341
 639,217,344
 638,439,707
 624,365,464
637,485,626
 638,639,729
 636,594,169
 638,750,881
Diluted649,297,717
 654,600,026
 650,144,931
 655,739,568
648,833,880
 649,170,699
 649,210,807
 650,732,700
Earnings per Class A ordinary share:              
Basic$1.96
 $1.63
 $5.72
 $4.85
$1.94
 $1.76
 $4.07
 $3.76
Diluted$1.93
 $1.60
 $5.62
 $4.76
$1.91
 $1.73
 $4.00
 $3.69
Cash dividends per share$1.46
 $1.33
 $2.92
 $2.66
$0.80
 $
 $1.60
 $1.46

The accompanying Notes are an integral part of these Consolidated Financial Statements.

4

Table of Contents


ACCENTURE PLC
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Three and NineSix Months Ended May 31,February 29, 2020 and February 28, 2019 and 2018
(In thousands of U.S. dollars)
(Unaudited)
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
May 31, 2019 May 31, 2018 May 31, 2019 May 31, 2018February 29, 2020 February 28, 2019 February 29, 2020 February 28, 2019
NET INCOME$1,268,649
 $1,058,141
 $3,700,693
 $3,166,223
$1,252,082
 $1,140,720
 $2,627,250
 $2,432,044
OTHER COMPREHENSIVE INCOME (LOSS), NET OF TAX:              
Foreign currency translation(102,620) (230,997) (69,592) (136,706)(47,448) 41,645
 (9,718) 33,028
Defined benefit plans5,890
 (2,683) 32,881
 11,436
9,805
 6,578
 18,557
 26,991
Cash flow hedges96,382
 (43,801) 148,036
 (124,795)15,354
 (36,690) 29,481
 51,654
Investments(1,148) 46
 (1,663) 1,148

 
 
 (515)
OTHER COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO ACCENTURE PLC(1,496) (277,435) 109,662
 (248,917)(22,289) 11,533
 38,320
 111,158
Other comprehensive income (loss) attributable to noncontrolling interests(4,188) (5,926) (4,859) 340
(1,157) 1,625
 23
 (671)
COMPREHENSIVE INCOME$1,262,965
 $774,780
 $3,805,496
 $2,917,646
$1,228,636
 $1,153,878
 $2,665,593
 $2,542,531



 

    

 

    
COMPREHENSIVE INCOME ATTRIBUTABLE TO ACCENTURE PLC$1,248,020
 $765,585
 $3,758,347
 $2,781,466
$1,212,451
 $1,135,982
 $2,630,028
 $2,510,327
Comprehensive income attributable to noncontrolling interests14,945
 9,195
 47,149
 136,180
16,185
 17,896
 35,565
 32,204
COMPREHENSIVE INCOME$1,262,965
 $774,780
 $3,805,496
 $2,917,646
$1,228,636
 $1,153,878
 $2,665,593
 $2,542,531

The accompanying Notes are an integral part of these Consolidated Financial Statements.


5

Table of Contents


ACCENTURE PLC
CONSOLIDATED SHAREHOLDERS’ EQUITY STATEMENT
For the Three Months Ended May 31, 2019February 29, 2020
(In thousands of U.S. dollars and share amounts)
(Unaudited)
Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
$ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 
Balance as of February 28, 2019$57
 40
 $15
 670,313
 $
 651
 $954,613
 $5,783,062
 $(3,357,665) (32,439) $11,421,964
 $(1,465,013) $13,337,033
 $391,512
 $13,728,545
Balance as of November 30, 2019$57
 40
 $15
 656,946
 $
 594
 $1,525,898
 $6,162,252
 $(1,977,391) (21,990) $11,236,275
 $(1,779,968) $15,167,138
 $434,070
 $15,601,208
Net income                    1,249,516
   1,249,516
 19,133
 1,268,649
                    1,234,740
   1,234,740
 17,342
 1,252,082
Other comprehensive income (loss)                      (1,496) (1,496) (4,188) (5,684)                      (22,289) (22,289) (1,157) (23,446)
Purchases of Class A shares              568
 (485,625) (2,792)     (485,057) (568) (485,625)              1,055
 (968,034) (4,683)     (966,979) (1,055) (968,034)
Share-based compensation expense            226,158
 37,516
         263,674
   263,674
            371,846
 459
         372,305
   372,305
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares          (14)   (2,829)         (2,829)   (2,829)          (6)   (2,022)         (2,022)   (2,022)
Issuances of Class A shares for employee share programs      1,523
     (16,437) 242,228
 82,280
 551
 (249)   307,822
 355
 308,177
      4,796
     (822,243) 720,701
 374,169
 2,122
 (72,845)   199,782
 218
 200,000
Dividends            31,649
       (961,914)   (930,265) (1,250) (931,515)            20,059
       (530,663)   (510,604) (634) (511,238)
Other, net              (1,074)         (1,074) 640
 (434)              2,518
         2,518
 (2,567) (49)
Balance as of May 31, 2019$57
 40
 $15
 671,836
 $
 637
 $1,195,983
 $6,059,471
 $(3,761,010) (34,680) $11,709,317
 $(1,466,509) $13,737,324
 $405,634
 $14,142,958
Balance as of February 29, 2020$57
 40
 $15
 661,742
 $
 588
 $1,095,560
 $6,884,963
 $(2,571,256) (24,551) $11,867,507
 $(1,802,257) $15,474,589
 $446,217
 $15,920,806

The accompanying Notes are an integral part of these Consolidated Financial Statements.


6

Table of Contents


ACCENTURE PLC
CONSOLIDATED SHAREHOLDERS’ EQUITY STATEMENT
For the Three Months Ended May 31, 2018February 28, 2019
(In thousands of U.S. dollars and share amounts)
(Unaudited)
 Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
   $ No.
Shares
     
Balance as of February 28, 2018$57
 40
 $14
 646,634
 $
 19,719
 $884,982
 $4,266,838
 $(2,552,028) (28,913) $8,149,090
 $(1,066,266) $9,682,687
 $755,739
 $10,438,426
Net income                    1,043,020
   1,043,020
 15,121
 1,058,141
Other comprehensive income (loss)                      (277,435) (277,435) (5,926) (283,361)
Purchases of Class A ordinary shares              965
 (719,873) (4,687)     (718,908) (965) (719,873)
Share-based compensation expense            211,739
 34,161
         245,900
   245,900
Purchases/redemptions of Accenture Holdings plc ordinary shares, Accenture Canada Holdings Inc. exchangeable shares and Class X ordinary shares              (312)         (312)   (312)
Issuances of Class A ordinary shares:                             
Employee share programs      1,674
     (15,157) 227,497
 70,889
 587
     283,229
 376
 283,605
Upon redemption of Accenture Holdings plc ordinary shares    1
 25,554
   (19,054)   404,911
         404,912
 (404,912)  
Dividends            29,387
       (883,218)   (853,831) (1,279) (855,110)
Other, net              125
     (12,062)   (11,937) (2,743) (14,680)
Balance as of May 31, 2018$57
 40
 $15
 673,862
 $
 665
 $1,110,951
 $4,934,185
 $(3,201,012) (33,013) $8,296,830
 $(1,343,701) $9,797,325
 $355,411
 $10,152,736
 Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
   $ No.
Shares
     
Balance as of November 30, 2018$57
 40
 $15
 665,541
 $
 651
 $1,342,965
 $5,176,749
 $(2,748,448) (28,206) $10,384,064
 $(1,476,546) $12,678,856
 $376,712
 $13,055,568
Net income                    1,124,449
   1,124,449
 16,271
 1,140,720
Other comprehensive income (loss)                      11,533
 11,533
 1,625
 13,158
Purchases of Class A shares              1,247
 (995,056) (6,663)     (993,809) (1,247) (995,056)
Share-based compensation expense            346,762
           346,762
   346,762
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares              (12,751)         (12,751) 

 (12,751)
Issuances of Class A shares for employee share programs      4,772
     (733,906) 615,692
 385,839
 2,430
 (87,757)   179,868
 227
 180,095
Dividends      
     (1,208) 

     1,208
   
   
Other, net      

       2,125
         2,125
 (2,076) 49
Balance as of February 28, 2019$57
 40
 $15
 670,313
 $
 651
 $954,613
 $5,783,062
 $(3,357,665) (32,439) $11,421,964
 $(1,465,013) $13,337,033
 $391,512
 $13,728,545

The accompanying Notes are an integral part of these Consolidated Financial Statements.


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ACCENTURE PLC
CONSOLIDATED SHAREHOLDERS’ EQUITY STATEMENT
For the NineSix Months Ended May 31, 2019February 29, 2020
(In thousands of U.S. dollars and share amounts)
(Unaudited)
Ordinary
Shares
 
Class A
Ordinary
Shares
 
Class X
Ordinary
Shares
 
Restricted
Share
Units
 
Additional
Paid-in
Capital
 Treasury Shares 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Loss
 
Total
Accenture plc
Shareholders’
Equity
 
Noncontrolling
Interests
 
Total
Shareholders’
Equity
Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture  plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
$ 
No.
Shares
 $ 
No.
Shares
 $ 
No.
Shares
 $ 
No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
 
Balance as of August 31, 2018$57
 40
 $15
 663,328
 $
 656
 $1,234,623
 $4,870,764
 $(2,116,948) (24,333) $7,952,413
 $(1,576,171) $10,364,753
 $359,835
 $10,724,588
Cumulative effect adjustment                    2,134,818
   2,134,818
 3,158
 2,137,976
Balance as of August 31, 2019$57
 40
 $15
 654,739
 $
 609
 $1,411,903
 $5,804,448
 $(1,388,376) (19,005) $10,421,538
 $(1,840,577) $14,409,008
 $418,683
 $14,827,691
Net income                    3,648,685
   3,648,685
 52,008
 3,700,693
                    2,591,708
   2,591,708
 35,542
 2,627,250
Other comprehensive income (loss)                      109,662
 109,662
 (4,859) 104,803
                      38,320
 38,320
 23
 38,343
Purchases of Class A shares              2,841
 (2,268,189) (14,316)     (2,265,348) (2,841) (2,268,189)              1,866
 (1,692,652) (8,504)     (1,690,786) (1,866) (1,692,652)
Share-based compensation expense            787,633
 69,319
         856,952
   856,952
            610,523
 36,711
         647,234
   647,234
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares          (19)   (16,399)         (16,399)   (16,399)          (21)   (6,615)         (6,615)   (6,615)
Issuances of Class A shares for employee share programs      8,508
     (884,308) 1,134,959
 624,127
 3,969
 (121,250)   753,528
 926
 754,454
      7,003
     (965,168) 1,044,361
 509,772
 2,958
 (89,108)   499,857
 543
 500,400
Dividends            58,035
       (1,919,760)   (1,861,725) (2,628) (1,864,353)            38,302
       (1,056,631)   (1,018,329) (1,290) (1,019,619)
Other, net              (2,013)     14,411
   12,398
 35
 12,433
              4,192
     


   4,192
 (5,418) (1,226)
Balance as of May 31, 2019$57
 40
 $15
 671,836
 $
 637
 $1,195,983
 $6,059,471
 $(3,761,010) (34,680) $11,709,317
 $(1,466,509) $13,737,324
 $405,634
 $14,142,958
Balance as of February 29, 2020$57
 40
 $15
 661,742
 $
 588
 $1,095,560
 $6,884,963
 $(2,571,256) (24,551) $11,867,507
 $(1,802,257) $15,474,589
 $446,217
 $15,920,806

The accompanying Notes are an integral part of these Consolidated Financial Statements.



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ACCENTURE PLC
CONSOLIDATED SHAREHOLDERS’ EQUITY STATEMENT
For the NineSix Months Ended May 31, 2018February 28, 2019
(In thousands of U.S. dollars and share amounts)
(Unaudited)
 Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
   $ No.
Shares
     
Balance as of August 31, 2017$57
 40
 $14
 638,966
 $
 20,531
 $1,095,026
 $3,516,399
 $(1,649,090) (23,449) $7,081,855
 $(1,094,784) $8,949,477
 $760,723
 $9,710,200
Net income                    3,030,383
   3,030,383
 135,840
 3,166,223
Other comprehensive income (loss)                      (248,917) (248,917) 340
 (248,577)
Purchases of Class A ordinary shares              49,029
 (2,004,114) (13,337)     (1,955,085) (49,029) (2,004,114)
Share-based compensation expense            688,719
 63,107
         751,826
   751,826
Purchases/redemptions of Accenture Holdings plc ordinary shares, Accenture Canada Holdings Inc. exchangeable shares and Class X ordinary shares          (812)   (78,318)         (78,318) (4,838) (83,156)
Issuances of Class A ordinary shares:                             
Employee share programs      8,990
     (729,020) 997,725
 452,192
 3,773
 (68,656)   652,241
 14,589
 666,830
Upon redemption of Accenture Holdings plc ordinary shares    1
 25,906
   (19,054)   408,652
         408,653
 (408,653) 
Dividends            56,226
       (1,727,298)   (1,671,072) (37,652) (1,708,724)
Other, net              (22,409)     (19,454)   (41,863) (55,909) (97,772)
Balance as of May 31, 2018$57
 40
 $15
 673,862
 $
 665
 $1,110,951
 $4,934,185
 $(3,201,012) (33,013) $8,296,830
 $(1,343,701) $9,797,325
 $355,411
 $10,152,736
 Ordinary
Shares
 Class A
Ordinary
Shares
 Class X
Ordinary
Shares
 Restricted
Share
Units
 Additional
Paid-in
Capital
 Treasury Shares Retained
Earnings
 Accumulated
Other
Comprehensive
Loss
 Total
Accenture plc
Shareholders’
Equity
 Noncontrolling
Interests
 Total
Shareholders’
Equity
 $ No.
Shares
 $ No.
Shares
 $ No.
Shares
   $ No.
Shares
     
Balance as of August 31, 2018$57
 40
 $15
 663,328
 $
 656
 $1,234,623
 $4,870,764
 $(2,116,948) (24,333) $7,952,413
 $(1,576,171) $10,364,753
 $359,835
 $10,724,588
Cumulative effect adjustment                    2,134,818
   2,134,818
 3,158
 2,137,976
Net income                    2,399,169
   2,399,169
 32,875
 2,432,044
Other comprehensive income (loss)                      111,158
 111,158
 (671) 110,487
Purchases of Class A shares              2,273
 (1,782,564) (11,524)     (1,780,291) (2,273) (1,782,564)
Share-based compensation expense            561,475
 31,803
         593,278
   593,278
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares          (5)   (13,570)         (13,570)   (13,570)
Issuances of Class A shares for employee share programs      6,985
     (867,871) 892,731
 541,847
 3,418
 (121,001)   445,706
 571
 446,277
Dividends            26,386
       (957,846)   (931,460) (1,378) (932,838)
Other, net              (939)     14,411
   13,472
 (605) 12,867
Balance as of February 28, 2019$57
 40
 $15
 670,313
 $
 651
 $954,613
 $5,783,062
 $(3,357,665) (32,439) $11,421,964
 $(1,465,013) $13,337,033
 $391,512
 $13,728,545

The accompanying Notes are an integral part of these Consolidated Financial Statements.


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ACCENTURE PLC
CONSOLIDATED CASH FLOWS STATEMENTS
For the NineSix Months Ended May 31,February 29, 2020 and February 28, 2019 and 2018
(In thousands of U.S. dollars)
(Unaudited)
May 31, 2019 May 31, 2018February 29, 2020 February 28, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:      
Net income$3,700,693
 $3,166,223
$2,627,250
 $2,432,044
Adjustments to reconcile Net income to Net cash provided by (used in) operating activities —      
Depreciation, amortization and asset impairments652,592
 691,686
Depreciation, amortization and other841,574
 431,283
Share-based compensation expense856,952
 751,826
647,234
 593,278
Deferred income taxes, net(47,130) (75,985)
Deferred tax expense (benefit)86,989
 (49,624)
Other, net(85,725) 44,135
(169,286) (79,425)
Change in assets and liabilities, net of acquisitions —      
Receivables and contract assets, current and non-current(493,733) (652,315)(320,707) (481,936)
Other current and non-current assets(373,142) (241,979)(438,456) (282,588)
Accounts payable94,144
 (132,607)(120,997) 28,730
Deferred revenues, current and non-current342,633
 85,853
423,056
 438,293
Accrued payroll and related benefits(67,970) 7,469
(831,611) (555,875)
Income taxes payable, current and non-current(52,518) 100,939
(37,266) (77,969)
Other current and non-current liabilities(16,096) 172,188
(390,228) (9,053)
Net cash provided by (used in) operating activities4,510,700
 3,917,433
2,317,552
 2,387,158
CASH FLOWS FROM INVESTING ACTIVITIES:      
Purchases of property and equipment(357,749) (439,804)(260,433) (217,488)
Purchases of businesses and investments, net of cash acquired(1,055,915) (456,402)(584,304) (515,082)
Proceeds from sales of businesses and investments, net of cash transferred27,915
 14,325
Proceeds from sales of businesses and investments79,200
 1,809
Other investing, net6,041
 7,245
2,355
 6,218
Net cash provided by (used in) investing activities(1,379,708) (874,636)(763,182) (724,543)
CASH FLOWS FROM FINANCING ACTIVITIES:      
Proceeds from issuance of ordinary shares754,453
 666,830
Proceeds from issuance of shares500,400
 446,277
Purchases of shares(2,284,587) (2,087,270)(1,699,267) (1,796,134)
Proceeds from (repayments of) long-term debt, net(983) (456)(366) (872)
Cash dividends paid(1,864,353) (1,708,724)(1,019,619) (932,838)
Other, net(20,683) (47,792)(18,648) (10,524)
Net cash provided by (used in) financing activities(3,416,153) (3,177,412)(2,237,500) (2,294,091)
Effect of exchange rate changes on cash and cash equivalents(7,041) (63,400)(7,267) 35,005
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS(292,202) (198,015)(690,397) (596,471)
CASH AND CASH EQUIVALENTS, beginning of period
5,061,360
 4,126,860
6,126,853
 5,061,360
CASH AND CASH EQUIVALENTS, end of period
$4,769,158
 $3,928,845
$5,436,456
 $4,464,889
SUPPLEMENTAL CASH FLOW INFORMATION:      
Income taxes paid, net$1,052,517
 $1,133,641
$796,248
 $645,379
The accompanying Notes are an integral part of these Consolidated Financial Statements.

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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)



1. BASIS OF PRESENTATION
The accompanying unaudited interim Consolidated Financial Statements of Accenture plc and its controlled subsidiary companies have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for quarterly reports on Form 10-Q and do not include all of the information and note disclosures required by U.S. generally accepted accounting principles (“U.S. GAAP”) for complete financial statements. We use the terms “Accenture,” “we” and “our” in the Notes to Consolidated Financial Statements to refer to Accenture plc and its subsidiaries. These Consolidated Financial Statements should therefore be read in conjunction with the Consolidated Financial Statements and Notes thereto for the fiscal year ended August 31, 20182019 included in our Annual Report on Form 10-K filed with the SEC on October 24, 2018.29, 2019.
The accompanying unaudited interim Consolidated Financial Statements have been prepared in accordance with U.S. GAAP, which requires management to make estimates and assumptions that affect amounts reported in the Consolidated Financial Statements and accompanying disclosures. Although these estimates are based on management’s best knowledge of current events and actions that we may undertake in the future, actual results may differ from those estimates. The Consolidated Financial Statements reflect all adjustments of a normal, recurring nature that are, in the opinion of management, necessary for a fair presentation of results for these interim periods. The results of operations for the three and ninesix months ended May 31, 2019February 29, 2020 are not necessarily indicative of the results that may be expected for the fiscal year ending August 31, 2019.
On March 13, 2018, Accenture Holdings plc merged with and into Accenture plc, with Accenture plc as the surviving entity. As a result, all of the assets and liabilities of Accenture Holdings plc were acquired by Accenture plc, and Accenture Holdings plc ceased to exist. In connection with this internal merger, shareholders of Accenture Holdings plc (other than Accenture entities that held shares of Accenture Holdings plc), who primarily consisted of current and former members of Accenture Leadership and their permitted transferees, received one Class A ordinary share of Accenture plc for each share of Accenture Holdings plc that they owned, and Accenture plc redeemed all Class X ordinary shares of Accenture plc owned by such shareholders.2020.
Allowances for Client Receivables
As of May 31, 2019February 29, 2020 and August 31, 2018,2019, total allowances recorded for client receivables were $49,216$35,875 and $49,913,$45,538, respectively.
Depreciation and Amortization
Depreciation expense was $109,398$122,592 and $322,746$219,682 for the three and ninesix months ended May 31, 2019February 29, 2020, respectively, and $101,814$110,635 and $315,410$213,348 for the three and ninesix months ended May 31, 2018February 28, 2019, respectively. As of May 31, 2019February 29, 2020 and August 31, 2018,2019, total accumulated depreciation was $2,074,736$2,191,823 and $1,862,098,$1,956,029, respectively. Deferred transition amortization expense was $67,225$78,754 and $204,313$146,668 for the three and ninesix months ended May 31, 2019February 29, 2020, respectively, and $95,696$68,209 and $248,838$137,088 for the three and ninesix months ended May 31, 2018February 28, 2019, respectively. See Note 6 (Goodwill and Intangible Assets) to these Consolidated Financial Statements for intangible asset amortization balances.
Recently Adopted Accounting Pronouncements
Financial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) No. 2014-09 (“Topic 606”)
On September 1, 2018, we adopted FASB ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), which replaced most existing revenue recognition guidance. The core principle of Topic 606 is that an entity should recognize revenue for the transfer of goods or services equal to the amount that it expects to be entitled to receive for those goods or services. Topic 606 has been applied to contracts that were not completed as of September 1, 2018. Results for reporting periods beginning after September 1, 2018 are presented under Topic 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting. See Note 2 (Revenues) to these Consolidated Financial Statements for further details.
In connection with the adoption of Topic 606, we are now presenting total revenues and no longer reporting revenues before reimbursements. Prior period results have been revised to reflect this change in presentation. As a result of this change, for the three and nine months ended May 31, 2018, both total revenues and cost of services

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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


Recently Adopted Accounting Pronouncements
decreasedFinancial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) No. 2016-02 and related updates (“Topic 842”)
On September 1, 2019, we adopted FASB ASU No. 2016-02, Leases, and related updates (“Topic 842”) using the effective date method. Prior period amounts were not adjusted. The primary impact of adoption is the requirement for lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by $143,858both operating and $472,632, respectively,finance leases. Enhanced quantitative and qualitative disclosures about leasing arrangements are also required. We elected the package of practical expedients which does not require reassessment of prior conclusions related to identifying leases, lease classification or initial direct costs. We also elected the practical expedient to combine lease and nonlease components, accounting for hardware/software resale previously included in reimbursements. This change had nothe combined components as a single lease component, for our office real estate and automobile leases. The standard did not have a material impact on operating income.
The impact of adopting the new standard was not material to our Consolidated Financial Statements. The primary impacts included additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from client contracts, including judgments and changes in estimates. Upon adoption, we recorded a decrease to retained earnings of $6,451, net of a tax impact of $3,071, as of September 1, 2018.Income Statement.
The impact of adopting the new standard for the three and nine months ended May 31, 2019 was an increase to revenues of approximately $35.8 million and $54.5 million, respectively. The impact on our balance sheet as of May 31, 2019 was not material with the exception of the classification of $2.4 billion of receivables and $589.6 million of contract assets, which were previously classified as Unbilled services, net.
FASB ASU No. 2016-16
On September 1, 2018, we adopted FASB ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory, which requires an entity to recognize the income tax consequences of intra-entity transfers, other than inventory, when the transfer occurs. Upon adoption, we recorded deferred tax assets and an increase in retained earnings of $2,144,427, and we will recognize incremental income tax expense as these deferred tax assets are utilized. Our fiscal 2019 annual effective tax rate is expected to be approximately 3.3% higher due to the adoption. The adoption had no impact on cash flows.
The impact of adoption as of September 1, 2018 of FASB ASU No. 2014-09 (Topic 606) and No. 2016-16 (Topic 740)Topic 842 on our Consolidated Balance Sheets was as follows:
 Balance as of
August 31, 2018
 Adjustments Due to ASU 2014-09 (Topic 606) Adjustments Due to ASU 2016-16 (Topic 740) Balance as of September 1, 2018
Balance Sheet       
CURRENT ASSETS       
Receivables from clients, net$4,996,454
 $2,100,402
 $
 $7,096,856
Unbilled services, net2,499,914
 (2,499,914) 
 
Contract assets
 547,809
 
 547,809
Receivables and contract assets$7,496,368
 $148,297
 $
 $7,644,665
NON-CURRENT ASSETS       
Unbilled services, net$23,036
 $(23,036) $
 $
Contract assets
 23,036
 
 23,036
Deferred contract costs705,124
 (2,867) 
 702,257
Deferred income taxes, net2,086,807
 3,071
 2,144,427
 4,234,305
        
CURRENT LIABILITIES       
Deferred revenues2,837,682
 154,952
 
 2,992,634
SHAREHOLDERS' EQUITY       
Retained earnings7,952,413
 (6,451) 2,144,427
 10,090,389
Balance SheetBalance as of August 31, 2019 Adjustments due to ASU 2016-02 (Topic 842) Balance as of September 1, 2019
CURRENT ASSETS     
Other current assets$1,225,364
 $(38,666) $1,186,698
NON-CURRENT ASSETS     
Lease assets
 3,169,608
 3,169,608
Other non-current assets1,400,292
 (10,333) 1,389,959
CURRENT LIABILITIES     
Lease liabilities
 699,399
 699,399
Other accrued liabilities951,450
 (703) 950,747
NON-CURRENT LIABILITIES     
Lease liabilities
 2,666,344
 2,666,344
Other non-current liabilities526,988
 (244,431) 282,557

See Note 7 (Leases) to these Consolidated Financial Statements for further details.
FASB ASU No. 2017-072018-15 (“Subtopic 350-40”)
On September 1, 2018,2019, we prospectively adopted FASB ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715): Improving2018-15, Intangibles - Goodwill and Other - Internal-Use Software: Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. ASU 2018-15 clarifies and aligns the Presentationaccounting and capitalization of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. The new guidance amends certain presentation and disclosure requirements for employers with defined benefit pension and post-retirement medical plans. The standard requires theimplementation costs in cloud computing arrangements that are service cost component of the net benefit cost to be in the same line item as other compensation in operating income and the other components of net benefit cost to be presented outside of operating income on a retrospective basis. Upon adoption, we reclassified $15 million and $41 million for the three and nine months ended May 31, 2018, respectively and $58 million for fiscal 2018 of operating expenses to non-operating expense to conformarrangements with the fiscal 2019 treatment of these expenses.accounting for implementation costs incurred to develop or obtain internal-use software under ASC No. 350-40. Implementation costs that are currently capitalized in software licensing arrangements (e.g. costs to configure the software) will be capitalized in cloud computing arrangements, and costs expensed in software license arrangements (e.g. data conversion, training, and business process re-engineering) will be expensed in cloud computing arrangements. The adoption did not have a material impact on our Consolidated Financial Statements.





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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


FASB ASU No. 2016-01
On September 1, 2018, we adopted FASB ASU No. 2016-01, Financial Instruments-Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities, which amends certain aspects of recognition, measurement, presentation and disclosure of financial instruments. The standard requires investments previously accounted for under the cost method of accounting to be measured at fair value with changes in fair value recognized in net income. Investments in equity securities that do not have readily determinable fair values will be measured at cost, less any impairment, plus or minus changes resulting from observable price changes in orderly transactions. We adopted this standard using the prospective method. The adoption did not have a material impact on our Consolidated Financial Statements.
New Accounting Pronouncement
The following standard, issued by the FASB, will result in a change in practice and will have a financial impact on our Consolidated Financial Statements:
StandardDescriptionAccenture Adoption DateImpact on the Financial Statements or Other Significant Matters
2016-02: Leases and related updates (Topic 842)
The ASU amends existing guidance to require lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by leases and to disclose additional quantitative and qualitative information about leasing arrangements. The guidance allows either a modified retrospective or an effective date transition method.September 1, 2019While we are continuing to assess the potential impact of this ASU, we currently believe the most significant impact relates to our accounting for office space operating leases. We anticipate this ASU will have a material impact on our Consolidated Balance Sheets but will not have a material impact on our other Consolidated Financial Statements or footnotes. We will adopt the standard using the effective date method.

2. REVENUES
We account for revenue in accordance with Topic 606, which we adopted on September 1, 2018 using the modified retrospective method.Disaggregation of Revenue
Performance Obligations
A performance obligation is a promise in a contractSee Note 12 (Segment Reporting) to transfer a distinct good or service to the client and is the unit of accounting in Topic 606. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. For contracts with multiple performance obligations, we allocate the contract’s transaction price to each performance obligation based on the relative standalone selling price. The primary method used to estimate standalone selling price is the expected cost plus a margin approach, under which we forecast our expected costs of satisfying a performance obligation and then add an appropriate margin for that distinct good or service based on margins for similar services sold on a standalone basis. While determining relative standalone selling price and identifying separate performance obligations require judgment, generally relative standalone selling prices and the separate performance obligations are readily identifiable as we sell those performance obligations unaccompanied by other performance obligations. Contract modifications are routine in the performance of our contracts. Contracts are often modified to account for changes in the contract specifications, requirements or duration. If a contract modification results in the addition of performance obligations priced at a standalone selling price or if the post-modification services are distinct from the services provided prior to the modification, the modification is accounted for separately. If the modified services are not distinct, they are accounted for as part of the existing contract.
Our revenues are derived from contracts for outsourcing services, technology integration consulting services and non-technology consulting services. These contracts have different terms based on the scope, performance obligations and complexity of the engagement, which frequently require us to make judgments and estimates in recognizing revenues. We have many types of contracts, including time-and-materials contracts, fixed-price contracts, fee-per-transaction contracts and contracts with multiple fee types.
The nature of our contracts gives rise to several types of variable consideration, including incentive fees. Many contracts include incentives or penalties related to costs incurred, benefits produced or adherence to schedules that

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(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


may increase the variability in revenues and margins earned on such contracts. These variable amounts generally are awarded or refunded upon achievement of or failure to achieve certain performance metrics, milestones or cost targets and can be based upon client discretion. We include these variable fees in the estimated transaction price when there is a basis to reasonably estimate the amount of the fee and it is not probable a significant reversal of revenue will occur. These estimates reflect the expected value of the variable fee and are based on an assessment of our anticipated performance, historical experience and other information available at the time.
Our performance obligations are satisfied over time as work progresses or at a point in time. The majority of our revenues are recognized over time based on the extent of progress towards satisfying our performance obligations. The selection of the method to measure progress towards completion requires judgment and is based on the contract and the nature of the services to be provided.
Outsourcing Contracts
Our outsourcing contracts typically span several years. Revenues are generally recognized on outsourcing contracts over time because our clients benefit from the services as they are performed. Outsourcing contracts require us to provide a series of distinct services each period over the contract term. Revenues from unit-priced contracts are recognized as transactions are processed. When contractual billings represent an amount that corresponds directly with the value provided to the client (e.g., time-and-materials contracts), revenues are recognized as amounts become billable in accordance with contract terms.
Technology Integration Consulting Services
Revenues from contracts for technology integration consulting services where we design/redesign, build and implement new or enhanced systems and related processesConsolidated Financial Statements for our clients are recognized over time as control of the system is transferred continuously to the client. Contracts for technology integration consulting services generally span six months to two years. Generally, revenue is recognized using costs incurred to date relative to total estimated costs at completion to measure progress toward satisfying our performance obligations. Revenues, including estimated fees, are recorded proportionally as costs are incurred. Incurred cost represents work performed, which corresponds with, and thereby best depicts, the transfer of control to the client.
Non-Technology Integration Consulting Services
Our contracts for non-technology integration consulting services are typically less than a year in duration. Revenues are generally recognized over time as our clients benefit from the services as they are performed, or the contract includes termination provisions enabling payment for performance completed to date. When contractual billings represent an amount that corresponds directly with the value provided to the client (e.g. time-and-materials contracts), revenues are recognized as amounts become billable in accordance with contract terms. Revenues from fixed-price contracts are generally recognized using costs incurred to date relative to total estimated costs at completion to measure progress toward satisfying our performance obligations. Incurred cost represents work performed, which corresponds with, and thereby best depicts, the transfer of control to the client. For non-technology integration consulting contracts which do not qualify to recognize revenue over time, we recognize revenues at a point in time when we satisfy our performance obligations and the client obtains control of the promised good or service.disaggregated revenues.
Remaining Performance Obligations
On MayWe had remaining performance obligations of approximately $19 billion and $20 billion as of February 29, 2020 and August 31, 2019, we had approximately $18 billion of remaining performance obligations.respectively. Our remaining performance obligations represent the amount of transaction price for which work has not been performed and revenue has not been recognized. The majority of our contracts are terminable by the client on short notice with little or no termination penalties, and some without notice. Under Topic 606, only the non-cancelable portion of these contracts is included in our performance obligations. Additionally, our performance obligations only include variable consideration if we assess it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty is resolved. Based on the terms of our contracts, a significant portion of what we consider contract bookings is not included in our remaining performance obligations. We expect to recognize approximately 39%53% of our remaining performance obligations as of February 29, 2020 as revenue in fiscal 2019,2020, an additional 37%24% in fiscal 2020,2021, and the balance thereafter.
See Note 11 (Segment Reporting) to these Consolidated Financial Statements for our disaggregated revenues.

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(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


Contract Estimates
Estimates of total contract revenues and costs are continuously monitored over the life of our contracts, and recorded revenues and cost estimates are subject to revision as the contract progresses. If at any time the estimate of contract profitability indicates an anticipated loss on a technology integration consulting contract, we recognize the loss in the quarter it first becomes probable and reasonably estimable.
Adjustments in contract estimates related to performance obligations satisfied or partially satisfied in prior periods increased our revenues by approximately $16 million and decreased our revenues by approximately $13 millionwere immaterial for the three and ninesix months ended May 31,February 29, 2020 and February 28, 2019,, respectively. No adjustment on any one contract was material to our Consolidated Financial Statements for the three and nine months ended May 31, 2019.
Contract Balances
The timing of revenue recognition, billings and cash collections results in Receivables, Contract assets, and Deferred revenues (Contract liabilities) on our Consolidated Balance Sheet. Amounts are billed as work progresses in accordance with agreed-upon contractual terms, either at periodic intervals (e.g., monthly or quarterly) or upon achievement of contractual milestones. Our receivables are rights to consideration that are conditional only upon the passage of time as compared to our contract assets, which are rights to consideration conditional upon additional factors. When we bill or receive payments from our clients before revenue is recognized, we record Contract liabilities. Contract assets and liabilities are reported on our Consolidated Balance Sheet on a contract-by-contract basis at the end of each reporting period.
For some outsourcing contracts, we receive payments for transition or set-up activities, which are deferred and recognized as revenue as the services are provided. These advance payments are typically not a significant financing component because they are used to meet working capital demands in the early stages of a contract and to protect us from the other party failing to complete its obligations under the contract. Deferred transition revenues were $570,310$629,505 and $581,395$563,245 as of May 31, 2019February 29, 2020 and August 31, 2018,2019, respectively, and are included in Non-current deferred revenues. Costs related to these activities are also deferred and are expensed as the services are provided. Generally, deferred amounts are protected in the event of early termination of the contract and are monitored regularly for impairment. Impairment losses are recorded when projected remaining undiscounted operating cash flows of the related contract are not sufficient to recover the carrying amount of contract assets. Deferred transition costs were $685,605$690,483 and $690,868$681,492 as of May 31, 2019February 29, 2020 and August 31, 2018,2019, respectively, and are included in Deferred contract costs.
The following table provides information about the balances of our Receivables, Contract assets and Contract liabilities (Deferred revenues):
May 31, 2019 As of September 1, 2018 (as adjusted)As of February 29, 2020 As of August 31, 2019
Receivables, net of allowance$7,544,573
 $7,096,856
$7,785,957
 $7,467,338
Contract assets (current)589,574
 547,809
731,992
 627,733
Receivables and contract assets (current)8,134,147
 7,644,665
8,517,949
 8,095,071
Contract assets (non-current)19,739
 23,036
56,503
 71,002
Deferred revenues (current)3,255,784
 2,992,634
3,594,142
 3,188,835
Deferred revenues (non-current)571,769
 618,124
629,505
 565,224

Changes in the contract asset and liability balances during the ninesix months ended May 31, 2019,February 29, 2020, were a result of normal business activity and not materially impacted by any other factors.
Revenues recognized during the three and ninesix months ended MayFebruary 29, 2020 that were included in Deferred revenues as of November 30, 2019 and August 31, 2019 were $1.7 billion and $2.4 billion, respectively. Revenues recognized during the three and six months ended February 28, 2019 that were included in Deferred revenues as of February 28, 2019November 30, 2018 and September 1, 2018 were $1.7$1.5 billion and $2.7$2.4 billion, respectively.

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(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


3. EARNINGS PER SHARE
Basic and diluted earnings per share were calculated as follows:
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
May 31, 2019 May 31, 2018 May 31, 2019 May 31, 2018February 29, 2020 February 28, 2019 February 29, 2020 February 28, 2019
Basic earnings per share              
Net income attributable to Accenture plc$1,249,516
 $1,043,020
 $3,648,685
 $3,030,383
$1,234,740
 $1,124,449
 $2,591,708
 $2,399,169
Basic weighted average Class A ordinary shares637,831,341
 639,217,344
 638,439,707
 624,365,464
637,485,626
 638,639,729
 636,594,169
 638,750,881
Basic earnings per share$1.96
 $1.63
 $5.72
 $4.85
$1.94
 $1.76
 $4.07
 $3.76
Diluted earnings per share              
Net income attributable to Accenture plc$1,249,516
 $1,043,020
 $3,648,685
 $3,030,383
$1,234,740
 $1,124,449
 $2,591,708
 $2,399,169
Net income attributable to noncontrolling interests in Accenture Holdings plc and Accenture Canada Holdings Inc. (1)1,676
 6,997
 5,213
 93,531
Net income attributable to noncontrolling interest in Accenture Canada Holdings Inc. (1)1,532
 1,649
 3,273
 3,537
Net income for diluted earnings per share calculation$1,251,192
 $1,050,017
 $3,653,898
 $3,123,914
$1,236,272
 $1,126,098
 $2,594,981
 $2,402,706
Basic weighted average Class A ordinary shares637,831,341
 639,217,344
 638,439,707
 624,365,464
637,485,626
 638,639,729
 636,594,169
 638,750,881
Class A ordinary shares issuable upon redemption/exchange of noncontrolling interests (1)855,508
 4,294,411
 912,175
 19,354,992
Class A ordinary shares issuable upon redemption/exchange of noncontrolling interest (1)791,272
 936,572
 803,393
 940,978
Diluted effect of employee compensation related to Class A ordinary shares10,531,355
 11,017,024
 10,680,792
 11,853,822
10,100,253
 9,405,244
 11,363,241
 10,756,722
Diluted effect of share purchase plans related to Class A ordinary shares79,513
 71,247
 112,257
 165,290
456,729
 189,154
 450,004
 284,119
Diluted weighted average Class A ordinary shares649,297,717
 654,600,026
 650,144,931
 655,739,568
648,833,880
 649,170,699
 649,210,807
 650,732,700
Diluted earnings per share$1.93
 $1.60
 $5.62
 $4.76
$1.91
 $1.73
 $4.00
 $3.69
_______________
(1)
Diluted earnings per share assumes the exchange of all Accenture Canada Holdings Inc. exchangeable shares for Accenture plc Class A ordinary shares on a one-for-one basis and the redemption of all Accenture Holdings plc ordinary shares owned by holders of noncontrolling interests prior to March 13, 2018, when these were redeemed for Accenture plc Class A ordinary shares.basis. The income effect does not take into account “Net income attributable to noncontrolling interests - other,” since those shares are not redeemable or exchangeable for Accenture plc Class A ordinary shares.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


4. ACCUMULATED OTHER COMPREHENSIVE LOSS
The following table summarizes the changes in the accumulated balances for each component of accumulated other comprehensive loss attributable to Accenture plc:
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
May 31, 2019 May 31, 2018 May 31, 2019 May 31, 2018February 29, 2020 February 28, 2019 February 29, 2020 February 28, 2019
Foreign currency translation              
Beginning balance$(1,042,240) $(675,752) $(1,075,268) $(770,043)$(1,170,245) $(1,083,885) $(1,207,975) $(1,075,268)
Foreign currency translation(108,056) (240,840) (74,444) (137,279)(48,678) 46,008
 (8,533) 33,612
Income tax benefit (expense)1,115
 1,264
 (246) 1,081
43
 (2,685) (1,221) (1,361)
Portion attributable to noncontrolling interests4,321
 8,579
 5,098
 (508)1,187
 (1,678) 36
 777
Foreign currency translation, net of tax(102,620) (230,997) (69,592) (136,706)(47,448) 41,645
 (9,718) 33,028
Ending balance(1,144,860) (906,749) (1,144,860) (906,749)(1,217,693) (1,042,240) (1,217,693) (1,042,240)
              
Defined benefit plans              
Beginning balance(392,293) (426,500) (419,284) (440,619)(663,571) (398,871) (672,323) (419,284)
Actuarial gains (losses)
 12,044
 
 12,044
Pension settlement
 
 
 2,119
Prior service costs arising during the period
 (29,796) 
 (29,796)
Reclassifications into net periodic pension and
post-retirement expense (1)
8,389
 9,675
 39,718
 28,472
13,828
 8,435
 26,612
 31,329
Income tax benefit (expense)(2,492) 4,806
 (6,793) (1,386)(4,011) (1,850) (8,032) (4,301)
Portion attributable to noncontrolling interests(7) 588
 (44) (17)(12) (7) (23) (37)
Defined benefit plans, net of tax5,890
 (2,683) 32,881
 11,436
9,805
 6,578
 18,557
 26,991
Ending balance(386,403) (429,183) (386,403) (429,183)(653,766) (392,293) (653,766) (392,293)
              
Cash flow hedges              
Beginning balance(32,356) 33,641
 (84,010) 114,635
53,120
 4,334
 38,993
 (84,010)
Unrealized gain (loss)142,416
 (33,755) 219,441
 (79,140)38,155
 (38,653) 76,563
 77,025
Reclassification adjustments into Cost of services(19,512) (21,265) (25,772) (81,986)(18,796) (8,138) (38,815) (6,260)
Income tax benefit (expense)(26,395) 14,506
 (45,436) 36,145
(3,987) 10,041
 (8,231) (19,041)
Portion attributable to noncontrolling interests(127) (3,287) (197) 186
(18) 60
 (36) (70)
Cash flow hedges, net of tax96,382
 (43,801) 148,036
 (124,795)15,354
 (36,690) 29,481
 51,654
Ending balance (2)64,026
 (10,160) 64,026
 (10,160)68,474
 (32,356) 68,474
 (32,356)
              
Investments              
Beginning balance1,876
 2,345
 2,391
 1,243
728
 1,876
 728
 2,391
Unrealized gain (loss)(1,454) 
 (1,970) 1,454

 
 
 (516)
Income tax benefit (expense)305
 
 305
 (305)
Portion attributable to noncontrolling interests1
 46
 2
 (1)
 
 
 1
Investments, net of tax(1,148) 46
 (1,663) 1,148

 
 
 (515)
Ending balance728
 2,391
 728
 2,391
728
 1,876
 728
 1,876
              
Accumulated other comprehensive loss$(1,466,509) $(1,343,701) $(1,466,509) $(1,343,701)$(1,802,257) $(1,465,013) $(1,802,257) $(1,465,013)
_______________
(1)
Reclassifications into net periodic pension and post-retirement expense are recognized in Cost of services, Sales and marketing, General and administrative costs and non-operating expenses.
(2)
As of May 31, 2019February 29, 2020, $55,84461,160 of net unrealized gains related to derivatives designated as cash flow hedges is expected to be reclassified into Cost of services in the next twelve months.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


5. BUSINESS COMBINATIONS
During the ninesix months ended May 31, 2019February 29, 2020, we completed individually immaterial acquisitions for total consideration of $1,034,730,$568,531, net of cash acquired. The pro forma effects of these acquisitions on our operations were not material.
6. GOODWILL AND INTANGIBLE ASSETS
Goodwill
The changes in the carrying amount of goodwill by reportable operating segment were as follows:
August 31,
2018
 Additions/
Adjustments
 Foreign
Currency
Translation
 May 31,
2019
August 31,
2019
 Additions/
Adjustments
 Foreign
Currency
Translation
 February 29,
2020
Communications, Media & Technology$865,509
 $109,966
 $(13,736) $961,739
$992,743
 $47,490
 $2,758
 $1,042,991
Financial Services1,162,066
 193,802
 (12,487) 1,343,381
1,393,628
 77,383
 3,437
 1,474,448
Health & Public Service959,048
 40,585
 (4,823) 994,810
1,005,428
 197,785
 176
 1,203,389
Products1,948,401
 373,042
 (28,009) 2,293,434
2,328,317
 150,959
 7,924
 2,487,200
Resources447,988
 43,518
 (6,054) 485,452
485,434
 5,443
 (215) 490,662
Total$5,383,012
 $760,913
 $(65,109) $6,078,816
$6,205,550
 $479,060
 $14,080
 $6,698,690

Goodwill includes immaterial adjustments related to prior period acquisitions.
Intangible Assets
Our definite-lived intangible assets by major asset class were as follows:
 August 31, 2018 May 31, 2019 August 31, 2019 February 29, 2020
Intangible Asset Class Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount
Customer-related $862,418
 $(299,702) $562,716
 $1,008,968
 $(326,828) $682,140
 $1,013,976
 $(358,130) $655,846
 $1,148,725
 $(418,391) $730,334
Technology 94,844
 (55,690) 39,154
 83,655
 (50,701) 32,954
 119,686
 (45,851) 73,835
 108,988
 (44,946) 64,042
Patents 128,179
 (66,659) 61,520
 129,042
 (67,075) 61,967
 127,796
 (66,167) 61,629
 129,051
 (67,249) 61,802
Other 50,490
 (26,770) 23,720
 90,888
 (24,106) 66,782
 78,344
 (28,875) 49,469
 84,616
 (32,673) 51,943
Total $1,135,931
 $(448,821) $687,110
 $1,312,553
 $(468,710) $843,843
 $1,339,802
 $(499,023) $840,779
 $1,471,380
 $(563,259) $908,121

Total amortization related to our intangible assets was $44,686$55,799 and $125,533$109,171 for the three and ninesix months ended May 31, 2019February 29, 2020, respectively. Total amortization related to our intangible assets was $40,879$40,754 and $127,438$80,847 for the three and ninesix months ended May 31, 2018February 28, 2019, respectively. Estimated future amortization related to intangible assets held as of May 31, 2019February 29, 2020 is as follows:
Fiscal Year Estimated Amortization Estimated Amortization
Remainder of 2019 $67,692
2020 166,331
Remainder of 2020 $113,243
2021 146,590
 179,963
2022 127,480
 156,088
2023 111,037
 137,474
2024 111,134
Thereafter 224,713
 210,219
Total $843,843
 $908,121


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


7. LEASES
We account for leases in accordance with Topic 842. See Note 1 (Basis of Presentation) to these Consolidated Financial Statements for further information on our adoption.
As a lessee, substantially all of our lease obligation is for office real estate. Our significant judgments used in determining our lease obligation include whether a contract is or contains a lease and the determination of the discount rate used to calculate the lease liability.
Our leases may include the option to extend or terminate before the end of the contractual term and are often non-cancelable or cancelable only by the payment of penalties. Our lease assets and liabilities include these options in the lease term when it is reasonably certain that they will be exercised. In certain cases, we sublease excess office real estate to third-party tenants.
Lease assets and liabilities recognized at the lease commencement date are determined predominantly as the present value of the payments due over the lease term. Since we cannot determine the implicit rate in our leases, we use our incremental borrowing rate on that date to calculate the present value. Our incremental borrowing rate approximates the rate at which we could borrow, on a secured basis for a similar term, an amount equal to our lease payments in a similar economic environment.
Effective September 1, 2019, when we are the lessee, all leases are recognized as lease liabilities and associated lease assets on the Consolidated Balance Sheet. Lease liabilities represent our obligation to make payments arising from the lease. Lease assets represent our right to use an underlying asset for the lease term and may also include advance payments, initial direct costs or lease incentives. Fixed and variable payments that depend upon an index or rate, such as the Consumer Price Index (CPI), are included in the recognition of lease assets and liabilities at the commencement-date rate. Other variable payments, such as common area maintenance, property and other taxes, utilities and insurance that are based on the lessor’s cost, are recognized in the Consolidated Income Statement in the period incurred.
As of February 29, 2020, we had no material finance leases. Operating lease expense is recorded on a straight-line basis over the lease term. Lease costs were as follows:
 Three Months Ended February 29, 2020 Six Months Ended February 29, 2020
Operating lease cost$184,971
 $366,053
Variable lease cost47,244
 95,403
Sublease income(6,022) (12,560)
Total net lease cost$226,193
 $448,896

Supplemental information related to operating lease transactions was as follows:
 Six Months Ended February 29, 2020
Lease liability payments$357,731
Lease assets obtained in exchange for liabilities$267,174

As of February 29, 2020, our operating leases had a weighted average remaining lease term of 7.2 years and a weighted average discount rate of 4.3%.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


The following maturity analysis presents future undiscounted cash outflows for operating leases as of February 29, 2020:
 Lease Payments Sublease Receipts
2020 (Remainder)$376,637
 $(13,550)
2021709,370
 (13,234)
2022599,669
 (7,991)
2023494,367
 (7,803)
2024414,652
 (7,457)
Thereafter1,318,907
 (32,391)
Total lease payments (receipts)3,913,602
 $(82,426)
Less interest(523,273)  
Total lease liabilities$3,390,329
  

As of February 29, 2020, we have entered into operating leases that have not yet commenced with future lease payments of $447 million that are not reflected in the table above. These leases are primarily related to office real estate and will commence in or before fiscal year 2022 with lease terms of up to 17 years.
Future minimum rental commitments under non-cancelable operating leases as of August 31, 2019, which were accounted for in accordance with Topic 840, were as follows:
 Lease Payments Sublease Receipts
2020$688,020
 $(24,884)
2021597,307
 (17,908)
2022516,544
 (8,535)
2023428,481
 (7,541)
2024363,107
 (7,184)
Thereafter1,246,097
 (30,708)
 $3,839,556
 $(96,760)


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


7.8. MATERIAL TRANSACTIONS AFFECTING SHAREHOLDERS’ EQUITY
Dividends
Our dividend activity during the ninesix months ended May 31, 2019February 29, 2020 was as follows:
 Dividend Per
Share
 Accenture plc Class A
Ordinary Shares
 Accenture Canada Holdings
Inc. Exchangeable Shares
 Total Cash
Outlay
 Dividend Per
Share
 Accenture plc Class A
Ordinary Shares
 Accenture Canada Holdings
Inc. Exchangeable Shares
 Total Cash
Outlay
Dividend Payment Date Record Date Cash Outlay Record Date Cash Outlay  Record Date Cash Outlay Record Date Cash Outlay 
November 15, 2018
 $1.46
 
October 18, 2018
 $931,460
 
October 16, 2018
 $1,378
 $932,838
May 15, 2019
 $1.46
 
April 11, 2019
 $930,265
 
April 9, 2019
 $1,250
 $931,515
November 15, 2019
 $0.80
 
October 17, 2019
 $507,725
 
October 15, 2019
 $656
 $508,381
February 14, 2020
 $0.80
 
January 16, 2020
 $510,604
 
January 14, 2020
 $634
 $511,238
Total Dividends   $1,861,725
 $2,628
 $1,864,353
   $1,018,329
 $1,290
 $1,019,619

The payment of the cash dividends also resulted in the issuance of an immaterial number of additional restricted share units to holders of restricted share units.
Subsequent Event
On March 18, 2020, the Board of Directors of Accenture plc declared a quarterly cash dividend of $0.80 per share on its Class A ordinary shares for shareholders of record at the close of business on April 16, 2020 payable on May 15, 2020. The payment of the cash dividend will result in the issuance of an immaterial number of additional restricted share units to holders of restricted share units.
8.9. FINANCIAL INSTRUMENTS
Derivatives
In the normal course of business, we use derivative financial instruments to manage foreign currency exchange rate risk. Our derivative financial instruments consist of deliverable and non-deliverable foreign currency forward contracts.
Cash Flow Hedges
For a cash flow hedge, the effective portion of the change in estimated fair value of a hedging instrument is recorded in Accumulated other comprehensive loss as a separate component of Shareholders’ Equity and is reclassified into Cost of services in the Consolidated Income Statements during the period in which the hedged transaction is recognized. For information related to derivatives designated as cash flow hedges that were reclassified into Cost of services during the three and ninesix months ended May 31, 2019February 29, 2020 and 2018,February 28, 2019, as well as those expected to be reclassified into Cost of services in the next 12 months, see Note 4 (Accumulated Other Comprehensive Loss) to these Consolidated Financial Statements.
Other Derivatives
Realized gains or losses and changes in the estimated fair value of foreign currency forward contracts that have not been designated as hedges were net gains of $1,461 and net losses of $10,319 and $88,247$55,158 for the three and ninesix months ended May 31, 2019February 29, 2020, respectively, and net losses of $84,480$28,945 and $37,698$77,928 for the three and ninesix months ended May 31, 2018February 28, 2019, respectively. Gains and losses on these contracts are recorded in Other income (expense), net in the Consolidated Income Statements and are offset by gains and losses on the related hedged items.

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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


Fair Value of Derivative Instruments
The notional and fair values of all derivative instruments were as follows:
May 31,
2019
 August 31,
2018
February 29,
2020
 August 31,
2019
Assets      
Cash Flow Hedges      
Other current assets$65,691
 $29,380
$68,715
 $53,033
Other non-current assets57,006
 1,065
55,969
 49,525
Other Derivatives      
Other current assets23,206
 28,700
30,535
 8,059
Total assets$145,903
 $59,145
$155,219
 $110,617
Liabilities      
Cash Flow Hedges      
Other accrued liabilities$9,847
 $50,870
$7,555
 $18,826
Other non-current liabilities4,969
 64,365
4,148
 8,770
Other Derivatives      
Other accrued liabilities8,185
 25,455
14,205
 32,195
Total liabilities$23,001
 $140,690
$25,908
 $59,791
Total fair value$122,902
 $(81,545)$129,311
 $50,826
Total notional value$8,923,252
 $8,783,014
$8,088,876
 $8,709,917

We utilize standard counterparty master agreements containing provisions for the netting of certain foreign currency transaction obligations and for the set-off of certain obligations in the event of an insolvency of one of the parties to the transaction. In the Consolidated Balance Sheets, we record derivative assets and liabilities at gross fair value. The potential effect of netting derivative assets against liabilities under the counterparty master agreements was as follows:
May 31,
2019
 August 31,
2018
February 29,
2020
 August 31,
2019
Net derivative assets$131,648
 $23,599
$140,169
 $88,811
Net derivative liabilities8,746
 105,144
10,858
 37,985
Total fair value$122,902
 $(81,545)$129,311
 $50,826

Equity Securities Without Readily Determinable Fair Values
We hold investments in equity securities that do not have readily determinable fair values. We record these investments at cost and remeasure them to fair value based on certain observable price changes or impairment events as they occur. The carrying amount of these investments was $125,724$144,846 and $131,675 as of MayFebruary 29, 2020 and August 31, 2019. Prior to the adoption of FASB ASU No. 2016-01, these investments were accounted for under the cost method. For additional information, see Note 1 (Basis of Presentation) to these Consolidated Financial Statements.2019, respectively. 

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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


9.10. INCOME TAXES
On December 22, 2017, the United States enacted the Tax Cuts and Jobs Act (the “Tax Act”), which significantly changed U.S. tax law. The Tax Act lowered the U.S. statutory federal income tax rate from 35% to 21%, effective January 1, 2018, resulting in a blended U.S. statutory federal income tax rate of 25.7% for our fiscal year ended August 31, 2018. In the three months ended February 28, 2018, we recognized tax expense of $136,724, primarily to remeasure our net deferred tax assets at the new, lower rates. In the three months ended May 31, 2018, we recorded additional tax expense of $40,927 resulting from our continued analysis of the Tax Act. Our analysis and accounting for the Tax Act is complete. 
We apply an estimated annual effective tax rate to our year-to-date operating results to determine the interim provision for income tax expense. In addition, we recognize taxes related to unusual or infrequent items or resulting from a change in judgment regarding a position taken in a prior year as discrete items in the interim period in which the event occurs.
Our effective tax ratesrate for both the three months ended May 31, 2019February 29, 2020 and 2018 were 25.6% and 34.4%, respectively. Our effective tax rates for the nine months ended May 31,February 28, 2019 and 2018 were 21.1% and 27.2%, respectively. Excluding tax expense associated with the enactment of the Tax Act and $80,847 of expense from a non-U.S. tax law change, the effective tax rates would have been 26.8% and 21.3% for the three and nine months ended May 31, 2018, respectively. was 17.1%. The effective tax rate for the three months ended May 31, 2019February 29, 2020 included higher tax benefits from share-based payments offset by the phased-in effects of U.S. tax reform and lower benefits from adjustments to prior year tax liabilities compared to the same period in fiscal 2019. Our effective tax rates for the six months ended February 29, 2020 and February 28, 2019 were 20.6% and 18.6%, respectively. The effective tax rate for the six months ended February 29, 2020 was lower primarilyhigher due to changes inlower benefits from adjustments to prior year tax liabilities and the geographic distributionphased-in effects of earnings,U.S. tax reform, partially offset by higher expense from the adoption of FASB ASU No. 2016-16. The effective tax rate for the nine months ended May 31, 2019 was lower primarily due to higher benefits from final determinations of prior year taxes, changes in the geographic distribution of earnings and adjustments to prior year tax liabilities. These decreases were partially offset by higher expense from the adoption of FASB ASU No. 2016-16 and lower tax benefits from share-based payments. For additional information, see Note 1 (Basis of Presentation)payments compared to these Consolidated Financial Statements.the same period in fiscal 2019.
10.11. COMMITMENTS AND CONTINGENCIES
Commitments
We have either the right to purchase at fair value or, if certain events occur, may be required to purchase at fair value outstanding shares of our SinnerSchrader AG subsidiary. As of May 31, 2019 and August 31, 2018, we have reflected the fair value of approximately $41,000 and $47,000, respectively, related to redeemable common stock of the subsidiary in Other accrued liabilities in the Consolidated Balance Sheets.
Indemnifications and Guarantees
In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients with respect to certain matters.
As of May 31, 2019February 29, 2020 and August 31, 2018,2019, our aggregate potential liability to our clients for expressly limited guarantees involving the performance of third parties was approximately $702,000$699,000 and $782,000,794,000, respectively, of which all but approximately $130,000$117,000 and $130,000,$128,000, respectively, may be recovered from the other third parties if we are obligated to make payments to the indemnified parties as a consequence of a performance default by the other third parties. For arrangements with unspecified limitations, we cannot reasonably estimate the aggregate maximum potential liability, as it is inherently difficult to predict the maximum potential amount of such payments, due to the conditional nature and unique facts of each particular arrangement.
To date, we have not been required to make any significant payment under any of the arrangements described above. We have assessed the current status of performance/payment risk related to arrangements with limited guarantees, warranty obligations, unspecified limitations and/or indemnification provisions and believe that any potential payments would be immaterial to the Consolidated Financial Statements, as a whole.
Legal Contingencies
As of May 31, 2019,February 29, 2020, we or our present personnel had been named as a defendant in various litigation matters. We and/or our personnel also from time to time are involved in investigations by various regulatory or legal authorities concerning matters arising in the course of our business around the world. Based on the present status of these matters, including the putative class action lawsuit discussed below, management believes the range of reasonably possible losses in addition to amounts accrued, net of insurance recoveries, will not have a material effect on our results of operations or financial condition.
On July 24, 2019, Accenture was named in a putative class action lawsuit filed by consumers of Marriott International, Inc. (“Marriott”) in the U.S. District Court for the District of Maryland. The complaint alleges negligence by us, and seeks monetary damages, costs and attorneys’ fees and other related relief, relating to a data security incident involving unauthorized access to the reservations database of Starwood Worldwide Resorts, Inc. (“Starwood”), which was acquired by Marriott on September 23, 2016. Since 2009, we have provided certain IT infrastructure outsourcing services to Starwood. We believe the lawsuit is without merit and we will vigorously defend it. We cannot reasonably estimate a range of loss, if any, at this time.


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ACCENTURE PLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (continued)
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
(Unaudited)


11.12. SEGMENT REPORTING
Our reportable operating segments are our five5 operating groups, which are Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. As announced on January 13, 2020, effective March 1, we began managing our business under a new growth model through our three geographic markets, which will become our reportable segments in the third quarter of fiscal 2020.
Information regarding our reportable operating segments, geographic regions and type of work is as follows:
RevenuesRevenues
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
May 31, 2019 May 31, 2018 (1) May 31, 2019 May 31, 2018 (1)February 29, 2020 February 28, 2019 (1) February 29, 2020 February 28, 2019 (1)
OPERATING GROUPS              
Communications, Media & Technology$2,253,136
 $2,188,353
 $6,533,319
 $6,086,335
$2,239,368
 $2,145,607
 $4,484,816
 $4,280,183
Financial Services2,196,595
 2,230,969
 6,369,477
 6,476,035
2,086,448
 2,052,720
 4,276,361
 4,172,882
Health & Public Service1,819,775
 1,753,407
 5,283,364
 5,122,021
1,947,982
 1,709,099
 3,916,819
 3,463,589
Products3,077,227
 2,971,195
 8,912,588
 8,417,382
3,161,376
 2,906,851
 6,378,081
 5,835,361
Resources1,747,977
 1,546,138
 5,040,143
 4,352,006
1,701,311
 1,640,627
 3,434,844
 3,292,166
Other4,978
 4,934
 20,472
 34,768
5,020
 (775) 9,542
 15,494
TOTAL REVENUES$11,099,688
 $10,694,996
 $32,159,363
 $30,488,547
$11,141,505
 $10,454,129
 $22,500,463
 $21,059,675
GEOGRAPHIC REGIONS              
North America$5,147,948
 $4,743,465
 $14,758,046
 $13,601,132
$5,257,431
 $4,753,796
 $10,545,243
 $9,610,098
Europe3,770,458
 3,875,429
 11,112,038
 11,056,792
3,628,625
 3,638,332
 7,418,282
 7,352,164
Growth Markets2,181,282
 2,076,102
 6,289,279
 5,830,623
2,255,449
 2,062,001
 4,536,938
 4,097,413
TOTAL REVENUES$11,099,688
 $10,694,996
 $32,159,363
 $30,488,547
$11,141,505
 $10,454,129
 $22,500,463
 $21,059,675
TYPE OF WORK              
Consulting$6,236,630
 $6,062,696
 $17,990,967
 $17,083,929
$6,171,303
 $5,786,965
 $12,548,554
 $11,754,337
Outsourcing4,863,058
 4,632,300
 14,168,396
 13,404,618
4,970,202
 4,667,164
 9,951,909
 9,305,338
TOTAL REVENUES$11,099,688
 $10,694,996
 $32,159,363
 $30,488,547
$11,141,505
 $10,454,129
 $22,500,463
 $21,059,675

 Operating Income
 Three Months Ended Nine Months Ended
 May 31, 2019 May 31, 2018 (1) May 31, 2019 May 31, 2018 (1)
OPERATING GROUPS       
Communications, Media & Technology$425,059
 $386,558
 $1,180,418
 $1,001,096
Financial Services346,697
 386,154
 976,759
 1,069,329
Health & Public Service196,203
 218,817
 539,288
 602,047
Products459,276
 456,026
 1,272,039
 1,247,468
Resources290,708
 187,320
 765,077
 509,155
TOTAL OPERATING INCOME$1,717,943
 $1,634,875
 $4,733,581
 $4,429,095
_______________ 
(1)
Effective September 1, 2018,2019 we adopted FASB ASU No. 2014-09, Revenuerevised the reporting of our geographic regions for the movement of one country from Contracts with Customers (Topic 606) and FASB ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost.Growth Markets to Europe. Prior period amounts have been revisedreclassified to conform with the current period presentation.
 Operating Income
 Three Months Ended Six Months Ended
 February 29, 2020 February 28, 2019 February 29, 2020 February 28, 2019
OPERATING GROUPS (1)       
Communications, Media & Technology$375,375
 $368,338
 $766,532
 $755,359
Financial Services230,100
 269,214
 546,332
 630,062
Health & Public Service200,633
 145,649
 452,625
 343,085
Products414,047
 375,179
 936,025
 812,763
Resources268,790
 228,246
 554,694
 474,369
TOTAL OPERATING INCOME$1,488,945
 $1,386,626
 $3,256,208
 $3,015,638
_______________ 
(1)In addition, we updatedconnection with the change in our reportable segments, Accenture will begin reporting Operating income by geographic market, rather than operating group, results forin the third quarter of fiscal 2018 to include an acquisition previously categorized within Other.2020.



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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis should be read in conjunction with our Consolidated Financial Statements and related Notes included elsewhere in this Quarterly Report on Form 10-Q and in our Annual Report on Form 10-K for the year ended August 31, 20182019, and with the information under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended August 31, 20182019.
We use the terms “Accenture,” “we,” “our” and “us” in this report to refer to Accenture plc and its subsidiaries. All references to years, unless otherwise noted, refer to our fiscal year, which ends on August 31. For example, a reference to “fiscal 2019”2020” means the 12-month period that will end on August 31, 20192020. All references to quarters, unless otherwise noted, refer to the quarters of our fiscal year.
We use the term “in local currency” so that certain financial results may be viewed without the impact of foreign currency exchange rate fluctuations, thereby facilitating period-to-period comparisons of business performance. Financial results “in local currency” are calculated by restating current period activity into U.S. dollars using the comparable prior year period’s foreign currency exchange rates. This approach is used for all results where the functional currency is not the U.S. dollar.
Disclosure Regarding Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 (the “Exchange Act”) relating to our operations, results of operations and other matters that are based on our current expectations, estimates, assumptions and projections. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” “positioned,” “outlook” and similar expressions are used to identify these forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. Risks, uncertainties and other factors that might cause such differences, some of which could be material, include but are not limited to:to those identified below. For a discussion of risks and actions taken in response to the coronavirus pandemic, see “Our results of operations have been adversely affected and could in the future be materially adversely impacted by the coronavirus pandemic (COVID-19).” under Item 1A, “Risk Factors.” Many of the following risks, uncertainties and other factors identified below are, and will be, amplified by the coronavirus pandemic (COVID-19).
Our results of operations have been adversely affected and could in the future be materially adversely impacted by the coronavirus pandemic (COVID-19).
Our results of operations could be adversely affected by volatile, negative or uncertain economic and political conditions and the effects of these conditions on our clients’ businesses and levels of business activity.
Our business depends on generating and maintaining ongoing, profitable client demand for our services and solutions, including through the adaptation and expansion of our services and solutions in response to ongoing changes in technology and offerings, and a significant reduction in such demand or an inability to respond to the evolving technological environment could materially affect our results of operations.
If we are unable to keep our supply of skills and resources in balance with client demand around the world and attract and retain professionals with strong leadership skills, our business, the utilization rate of our professionals and our results of operations may be materially adversely affected.
We could face legal, reputational and financial risks if we fail to protect client and/or Accenture data from security breaches or cyberattacks.
The markets in which we operate are highly competitive, and we might not be able to compete effectively.
Changes in our level of taxes, as well as audits, investigations and tax proceedings, or changes in tax laws or in their interpretation or enforcement, could have a material adverse effect on our effective tax rate, results of operations, cash flows and financial condition.

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Our profitability could materially suffer if we are unable to obtain favorable pricing for our services and solutions, if we are unable to remain competitive, if our cost-management strategies are unsuccessful or if we experience delivery inefficiencies.
Our results of operations could be materially adversely affected by fluctuations in foreign currency exchange rates.

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As a result of our geographically diverse operations and our growth strategy to continue geographic expansion,to expand in our key markets around the world, we are more susceptible to certain risks.
Our business could be materially adversely affected if we incur legal liability.
Our work with government clients exposes us to additional risks inherent in the government contracting environment.
If we are unable to manage the organizational challenges associated with our size, we might be unable to achieve our business objectives.
Our ability to attract and retain business and employees may depend on our reputation in the marketplace.
If we do not successfully manage and develop our relationships with key alliance partners or if we fail to anticipate and establish new alliances in new technologies, our results of operations could be adversely affected.
Our ability to attract and retain business and employees may depend on our reputation in the marketplace.
We might not be successful at acquiring, investing in or integrating businesses, entering into joint ventures or divesting businesses.
If we are unable to protect or enforce our intellectual property rights, or if our services or solutions infringe upon the intellectual property rights of others or we lose our ability to utilize the intellectual property of others, our business could be adversely affected.
Our results of operations and share price could be adversely affected if we are unable to maintain effective internal controls.
Changes to accounting standards or in the estimates and assumptions we make in connection with the preparation of our consolidated financial statements could adversely affect our financial results.
Many of our contracts include payments that link some of our fees subject to the attainment of performancetargets or business targets and/or require us to meet specific service levels. This could increase the variability of our revenues and impact our margins.
Our results of operations and share price could be adversely affected if we are unable to maintain effective internal controls.
We might be unable to access additional capital on favorable terms or at all. If we raise equity capital, it may dilute our shareholders’ ownership interest in us.
We are incorporated in Ireland and a significant portion of our assets is located outside the United States. As a result, it might not be possible for shareholders to enforce civil liability provisions of the federal or state securities laws of the United States. We may also be subject to criticism and negative publicity related to our incorporation in Ireland.
Irish law differs from the laws in effect in the United States and might afford less protection to shareholders.
For a more detailed discussion of these factors, see the information under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2018.2019. Our forward-looking statements speak only as of the date of this report or as of the date they are made, and we undertake no obligation to update any forward-looking statements.

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Overview
Revenues are driven by the ability of our executives to secure new contracts, to renew and extend existing contracts, and to deliver services and solutions that add value relevant to our clients’ current needs and challenges. The level of revenues we achieve is based on our ability to deliver market-leading services and solutions and to deploy skilled teams of professionals quickly and on a global basis.
Our results of operations are affected by economic conditions, including macroeconomic conditions and levels of business confidence. There continues to be significant volatility and economic and geopolitical uncertainty in many markets around the world, which may impact our business. We continue to monitor the impactworld. The current coronavirus (COVID-19) pandemic has increased that level of this volatility and uncertainty globally and seek to managehas created economic disruption. We are actively managing our costs in orderbusiness to respond to changing conditions. the impact.
There also continues to be volatility in foreign currency exchange rates. The majority of our revenues are denominated in currencies other than the U.S. dollar, including the Euro, Japanese yen and U.K. pound and Japanese yen.pound. Unfavorable fluctuations in foreign currency exchange rates have had and could have in the future a material effect on our financial results.
Effective SeptemberAs announced on January 13, 2020, effective March 1, 2018, we adopted Financial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with Customers (Topic 606). In connection withbegan managing our business under a new growth model through our three geographic markets, North America, Europe and Growth Markets, which will become our reportable segments in the adoption, we present total revenues and no longer report revenues before reimbursements (net revenues). This change has no impact on operating income but does affect ratios calculated as a percentagethird quarter of revenue, such as operating margin. Prior period results have been revised to reflect the fiscal 2019 presentation.2020. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”Form 8-K filed on January 13, 2020.
Summary of Results
Revenues for the thirdsecond quarter of fiscal 20192020 increased 4%7% in U.S. dollars and 8% in local currency compared to the thirdsecond quarter of fiscal 20182019. Revenues for the ninesix months ended May 31, 2019February 29, 2020 increased 5%7% in U.S. dollars and 9%8% in local currency compared to the ninesix months ended May 31, 2018February 28, 2019. Demand for our services and solutions continued to be strong, resulting in growth across all areas of our business. During the thirdsecond quarter of fiscal 20192020, revenue growth in local currency was very strong in Resources, strong in Products, Communication, Media & Technology and Health & Public Service and Products, solid in Communications, Media & Technology and Resources and modest in Financial Services. We experienced local currency revenue growth that was very strong growth in Growth Markets strong growth inand North America and solid growthmodest in Europe. Revenue growth in local currency was very strong in both outsourcing and strong in consulting during the thirdsecond quarter of fiscal 20192020. While the business environment remained competitive, we experienced pricing improvement in several areas of our business.was relatively stable. We use the term “pricing” to mean the contract profitability or margin on the work that we sell.
In our consulting business, revenues for the thirdsecond quarter of fiscal 20192020 increased 3%7% in U.S. dollars and 7%8% in local currency compared to the thirdsecond quarter of fiscal 20182019. Consulting revenues for the ninesix months ended May 31, 2019February 29, 2020 increased 5%7% in U.S. dollars and 9%8% in local currency compared to the ninesix months ended May 31, 2018February 28, 2019. Consulting revenue growth in local currency in the thirdsecond quarter of fiscal 20192020 was led by very strong growth in Resources, strong growth in Health & Public Service and Products, and modest growth in Resources and Communications, Media & Technology and slight growth in Financial Services. Our consulting revenue growth continues to be driven by strong demand for digital-, cloud- and security-related services and assisting clients with the adoption of new technologies. In addition, clients continue to be focused on initiatives designed to deliver cost savings and operational efficiency, as well as projects to integrate their global operations and grow and transform their businesses.
In our outsourcing business, revenues for the thirdsecond quarter of fiscal 20192020 increased 5%6% in U.S. dollars and 10%8% in local currency compared to the thirdsecond quarter of fiscal 20182019. Outsourcing revenues for the ninesix months ended May 31, 2019February 29, 2020 increased 6%7% in U.S. dollars and 9% in local currency compared to the ninesix months ended May 31, 2018February 28, 2019. Outsourcing revenue growth in local currency in the thirdsecond quarter of fiscal 20192020 was led by very strong growth in Resources Products and Communications, Media & Technology, strong growth in Financial Services and solid growth in Health & Public Service.Service, Communications, Media & Technology, Products and Financial Services. We continue to experience growing demand to assist clients with the operation and maintenance of digital-related services and cloud enablement. In addition, clients continue to be focused on transforming their operations to improve effectiveness and cost efficiency.
As we are a global company, our revenues are denominated in multiple currencies and may be significantly affected by currency exchange rate fluctuations. If the U.S. dollar weakens against other currencies, resulting in favorable currency translation, our revenues, revenue growth and results of operations in U.S. dollars may be higher. If the U.S. dollar strengthens against other currencies, resulting in unfavorable currency translation, our revenues, revenue growth and results of operations in U.S. dollars may be lower. The U.S. dollar strengthened against various currencies during the three and ninesix months ended May 31, 2019February 29, 2020 compared to the three and ninesix months ended May 31, 2018February 28, 2019, resulting in unfavorable currency translation and U.S. dollar revenue growth that was approximately 5%1.0% and 4%1.4% lower, respectively, than our revenue growth in local currency. Assuming that exchange rates stay within recent

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within recent ranges for the remainder of fiscal 20192020, we estimate that our full fiscal 20192020 revenue growth in U.S. dollars will be approximately 3%1.5% lower in U.S. dollars than our revenue growth in local currency.
The primary categories of operating expenses include Cost of services, Sales and marketing and General and administrative costs. Cost of services is primarily driven by the cost of client-service personnel, which consists mainly of compensation, subcontractor and other personnel costs, and non-payroll costs on outsourcing contracts. Cost of services includes a variety of activities such as: contract delivery; recruiting and training; software development; and integration of acquisitions. Sales and marketing costs are driven primarily by: compensation costs for business development activities; marketing- and advertising-related activities; and certain acquisition-related costs. General and administrative costs primarily include costs for non-client-facing personnel, information systems, office space and certain acquisition-related costs.
Utilization for the thirdsecond quarter of fiscal 20192020 was 91%, consistent with the thirdsecond quarter of fiscal 2018.2019. We continue to hire to meet current and projected future demand. We proactively plan and manage the size and composition of our workforce and take actions as needed to address changes in the anticipated demand for our services and solutions, given that compensation costs are the most significant portion of our operating expenses. Based on current and projected future demand, we have increased our headcount, the majority of which serve our clients, to approximately 482,000509,000 as of May 31, 2019,February 29, 2020, compared to approximately 449,000477,000 as of May 31, 2018.February 28, 2019. The year-over-year increase in our headcount reflects an overall increase in demand for our services and solutions, as well as headcount added in connection with acquisitions. Attrition, excluding involuntary terminations, for the thirdsecond quarter of fiscal 20192020 was 18%14%, updown from 17%15% in the thirdsecond quarter of fiscal 20182019. We evaluate voluntary attrition, adjust levels of new hiring and use involuntary terminations as means to keep our supply of skills and resources in balance with changes in client demand. In addition, we adjust compensation in certain skill sets and geographies in order to attract and retain appropriate numbers of qualified employees. For the majority of our personnel, compensation increases become effective December 1st of each fiscal year. We strive to adjust pricing and/or the mix of resources to reduce the impact of compensation increases on our gross margin. Our ability to grow our revenues and maintain or increase our margin could be adversely affected if we are unable to: keep our supply of skills and resources in balance with changes in the types or amounts of services and solutions clients are demanding; recover increases in compensation; deploy our employees globally on a timely basis; manage attrition; and/or effectively assimilate and utilize new employees.
Effective September 1, 2018, we adopted ASU No. 2017-07, Compensation—Retirement Benefits (Topic 715), which required us to reclassify certain components of pension costs from operating expenses to non-operating expenses. Prior period results have been revised to reflect the fiscal 2019 presentation. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
Gross margin (Revenues less Cost of services as a percentage of Revenues) for the thirdsecond quarter of fiscal 20192020 was 31.8%30.2%, compared with 31.2%29.2% for the thirdsecond quarter of fiscal 20182019. Gross margin for the ninesix months ended May 31, 2019February 29, 2020 was 30.7%31.1% compared with 30.4%30.2% for the ninesix months ended May 31, 2018February 28, 2019. The increase in gross margin for the thirdsecond quarter and first half of fiscal 20192020 was primarily due to lower labor costs as a percentage of revenues compared to the third quarter of fiscal 2018. The increase in gross margin for the nine months ended May 31, 2019 was primarily due to lowerand non-payroll and labor costs as a percentage of revenues compared to the same periodperiods in fiscal 2018.2019.
Sales and marketing and General and administrative costs as a percentage of revenues were 16.3%16.8% for the thirdsecond quarter of fiscal 2020 and 16.7% for the six months ended February 29, 2020, compared with 16.0% for the second quarter of fiscal 2019 and 16.0% for the nine months ended May 31, 2019, compared with 15.9% for the third quarter of fiscal 2018 and 15.8% for the ninesix months ended May 31, 2018February 28, 2019. We continuously monitor these costsFor both the second quarter and implement cost-management actions, as appropriate. For the third quarter of fiscal 2019six months ended February 29, 2020, compared to the same periodperiods in fiscal 20182019, Sales and marketing costs as a percentage of revenues increased 4060 basis points, primarily due to higher selling and other business development costs and General and administrative costs as a percentage of revenues increased 10 basis points.costs. For the second quarter and ninesix months ended May 31, 2019February 29, 2020, compared to the same periodperiods in fiscal 20182019, Sales and marketing costs as a percentage of revenues were flat, and General and administrative costs as a percentage of revenues increased 20 and 30 basis points.points, respectively, primarily due to higher technology and facilities costs.
Operating margin (Operating income as a percentage of revenues) for the thirdsecond quarter of fiscal 20192020 was 15.5%13.4%, compared with 15.3%13.3% for the thirdsecond quarter of fiscal 20182019. Operating margin for the ninesix months ended May 31, 2019February 29, 2020 was 14.7%14.5%, compared with 14.5%14.3% for the ninesix months ended May 31, 2018February 28, 2019.
Effective September 1, 2018, we adopted ASU No. 2016-16, Income Taxes (Topic 740). Upon adoption, we recorded deferred tax assets of $2.1 billion, and we will recognize incremental income tax expense going forward as these deferred tax assets are utilized. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”

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The effective tax rates for the three and nine months ended May 31, 2019 were 25.6% and 21.1%, respectively. The effective tax rates for the three and nine months ended May 31, 2018 were 34.4% and 27.2%, respectively. For the three and nine months ended May 31, 2018, we recorded a tax charge associated with the enactment of the U.S. Tax Cuts and Jobs Act of $41 million and $178 million, respectively. Absent these charges and $81 million of expense from a non-U.S. tax law change recorded during the third quarter of fiscal 2018, our effective tax rate for the three and nine months ended May 31, 2018 would have been 26.8% and 21.3%, respectively. For additional information see Note 9 (Income Taxes) to our Consolidated Financial Statements under Item 1, “Financial Statements”.
Diluted earnings per share were $1.93 for the third quarter of fiscal 2019, compared with $1.60 for the third quarter of fiscal 2018. Diluted earnings per share were $5.62 for the nine months ended May 31, 2019, compared with $4.76 for the nine months ended May 31, 2018. The impact of tax law changes decreased diluted earnings per share by $0.19 and $0.40 during the three and nine months ended May 31, 2018, respectively. Excluding the impact of these changes, diluted earnings per share for the three and nine months ended May 31, 2018 would have been $1.79 and $5.16, respectively.
We have presented effective tax rate and diluted earnings per share excluding the impacts of the tax law changes in fiscal 2018, as we believe doing so facilitates understanding as to both the impact of these changes and our financial performance.
New Bookings
New bookings for the thirdsecond quarter of fiscal 20192020 were $10.6$14.2 billion, with consulting bookings of $6.0$7.2 billion and outsourcing bookings of $4.6$7.0 billion. New bookings for the ninesix months ended May 31, 2019February 29, 2020 were $32.6$24.5 billion, with consulting bookings of $18.7$13.2 billion and outsourcing bookings of $13.9$11.4 billion.

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Results of Operations for the Three Months Ended May 31, 2019February 29, 2020 Compared to the Three Months Ended May 31, 2018February 28, 2019
Our five reportable operating segments are our operating groups, which are Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. As announced on January 13, 2020, effective March 1, we began managing our business under a new growth model through our three geographic markets, which will become our reportable segments in the third quarter of fiscal 2020.
Revenues (by operating group, geographic region and type of work) were as follows:
Three Months Ended Percent
Increase (Decrease)
U.S.
Dollars
 Percent
Increase
Local
Currency
 Percent of Revenues
for the Three Months Ended
Three Months Ended Percent
Increase
U.S.
Dollars
 Percent
Increase
Local
Currency
 Percent of Revenues
for the Three Months Ended
May 31, 2019 May 31,
2018 (1)
 May 31,
2019
 May 31,
2018 (1)
February 29, 2020 February 28, 2019 (1) February 29,
2020
 February 28, 2019 (1)
(in millions of U.S. dollars)        (in millions of U.S. dollars)        
OPERATING GROUPS                      
Communications, Media & Technology$2,253
 $2,188
 3 % 7% 20% 21%$2,239
 $2,146
 4 % 5% 20% 20 %
Financial Services2,197
 2,231
 (2) 4
 20
 21
2,086
 2,053
 2
 3
 19
 20
Health & Public Service1,820
 1,753
 4
 6
 16
 16
1,948
 1,709
 14
 15
 18
 16
Products3,077
 2,971
 4
 8
 28
 28
3,161
 2,907
 9
 10
 28
 28
Resources1,748
 1,546
 13
 19
 16
 14
1,701
 1,641
 4
 5
 15
 16
Other5
 5
 n/m
 n/m
 
 
5
 (1) n/m
 n/m
 
 
TOTAL REVENUES$11,100
 $10,695
 4 % 8% 100% 100%$11,142
 $10,454
 7 % 8% 100% 100 %
GEOGRAPHIC REGIONS                      
North America$5,148
 $4,743
 9 % 9% 46% 44%$5,257
 $4,754
 11 % 11% 47% 45 %
Europe3,770
 3,875
 (3) 5
 34
 36
3,629
 3,638
 
 2
 33
 35
Growth Markets2,181
 2,076
 5
 13
 20
 20
2,255
 2,062
 9
 11
 20
 20
TOTAL REVENUES$11,100
 $10,695
 4 % 8% 100% 100%$11,142
 $10,454
 7 % 8% 100% 100 %
TYPE OF WORK                      
Consulting$6,237
 $6,063
 3 % 7% 56% 57%$6,171
 $5,787
 7 % 8% 55% 55 %
Outsourcing4,863
 4,632
 5
 10
 44
 43
4,970
 4,667
 6
 8
 45
 45
TOTAL REVENUES$11,100
 $10,695
 4 % 8% 100% 100%$11,142
 $10,454
 7 % 8% 100% 100 %
_______________ 
n/m = not meaningful
Amounts in table may not total due to rounding.
(1)
Effective September 1, 2018,2019 we adopted FASB ASU No. 2014-09, Revenuerevised the reporting of our geographic regions for the movement of one country from Contracts with Customers (Topic 606) and eliminated our net revenues presentation.Growth Markets to Europe. Prior period amounts have been revisedreclassified to conform with the current period presentation. In addition, we updated operating group results for fiscal 2018 to include an acquisition previously categorized within Other.
Revenues
The following revenues commentary discusses local currency revenue changes for the thirdsecond quarter of fiscal 20192020 compared to the thirdsecond quarter of fiscal 20182019:
Operating Groups
Communications, Media & Technology revenues increased 7%5% in local currency, driven by growth in Software & Platforms across all geographic regions ledand Communications & Media in North America, partially offset by a decline in High Tech in North America.
Financial Services revenues increased 4%3% in local currency, driven by growth in Insurance across all geographic regions and Banking & Capital Markets and Insurance in both Growth Markets and North America, partially offset by a decline in Banking & Capital Markets in Europe.
Health & Public Service revenues increased 6%15% in local currency, drivenled by growth in Public Service in North America and Europe and Health in North America, partially offset by a decline in Public Service in Growth Markets.America.
Products revenues increased 8%10% in local currency, driven by growth in Life Sciences across all geographic regions and Consumer Goods, Retail & Travel Services in EuropeNorth America and Growth Markets.
Resources revenues increased 19%Markets, as well as Industrial in local currency, driven by growth across all industry groups and geographic regions.Growth Markets.

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Resources revenues increased 5% in local currency, driven by growth in Energy across all geographic regions, Chemicals & Natural Resources in Europe and Growth Markets and Utilities in North America. These increases were partially offset by a decline in Chemicals & Natural Resources in North America.
Geographic Regions
North America revenues increased 9%11% in local currency, driven by the United States.
Europe revenues increased 5%2% in local currency, led by Germany, Italy and Ireland, partially offset by a decline in the United Kingdom and Ireland.Kingdom.
Growth Markets revenues increased 13%11% in local currency, driven by Japan, as well as China, Brazil and Australia.Japan.
Operating Expenses
Operating expenses for the thirdsecond quarter of fiscal 20192020 increased $322$585 million, or 4%6%, over the thirdsecond quarter of fiscal 20182019, and decreased as a percentage of revenues to 84.5%86.6% from 84.7%86.7% during this period.
Cost of Services
Cost of services for the thirdsecond quarter of fiscal 20192020 increased $208$383 million, or 3%5%, over the thirdsecond quarter of fiscal 20182019, and decreased as a percentage of revenues to 68.2%69.8% from 68.8%70.8% during this period. Gross margin for the thirdsecond quarter of fiscal 20192020 increased to 31.8%30.2% from 31.2%29.2% during the thirdsecond quarter of fiscal 20182019. The increase in gross margin was primarily due to lower labor and non-payroll costs as a percentage of revenues compared to the same period in fiscal 2018.2019.
Sales and Marketing
Sales and marketing expense for the thirdsecond quarter of fiscal 20192020 increased $78$143 million, or 7%14%, over the thirdsecond quarter of fiscal 20182019, and increased as a percentage of revenues to 10.7%10.4% from 10.3%9.8% during this period. The increase as a percentage of revenues was primarily due to higher selling and other business development costs compared to the same period in fiscal 2018.2019.
General and Administrative Costs
General and administrative costs for the thirdsecond quarter of fiscal 20192020 increased $36$60 million, or 6%9%, over the thirdsecond quarter of fiscal 20182019, and increased as a percentage of revenues to 5.6%6.4% from 5.5%6.2% during this period.
Operating Income and Operating Margin
Operating income for the thirdsecond quarter of fiscal 20192020 increased $83$102 million, or 5%7%, over the thirdsecond quarter of fiscal 20182019.
Operating income and operating margin for each of the operating groups were as follows:
 Three Months Ended  
  May 31, 2019 May 31, 2018 (1)  
  Operating
Income
 Operating
Margin
 Operating
Income
 Operating
Margin
 Increase (Decrease)
  (in millions of U.S. dollars) 
Communications, Media & Technology$425
 19% $386
 18% $39
Financial Services347
 16
 386
 17
 (39)
Health & Public Service196
 11
 219
 12
 (23)
Products459
 15
 456
 15
 3
Resources291
 17
 187
 12
 103
TOTAL$1,718
 15.5% $1,635
 15.3% $83
 Three Months Ended  
  February 29, 2020 February 28, 2019  
  Operating
Income
 Operating
Margin
 Operating
Income
 Operating
Margin
 Increase
(Decrease)
  (in millions of U.S. dollars) 
OPERATING GROUPS (1)         
Communications, Media & Technology$375
 17% $368
 17% $7
Financial Services230
 11
 269
 13
 (39)
Health & Public Service201
 10
 146
 9
 55
Products414
 13
 375
 13
 39
Resources269
 16
 228
 14
 41
TOTAL$1,489
 13.4% $1,387
 13.3% $102
_______________
Amounts in table may not total due to rounding.
(1)
Effective September 1, 2018, we adopted FASB ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. Certain components of pension service costs were reclassified from Operating expenses to Non-operating expenses. Prior period amounts have been revised to conformIn connection with the current period presentation.change in our reportable segments, Accenture will begin reporting Operating income by geographic market, rather than operating group, in the third quarter of fiscal 2020.


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We estimate that the aggregate percentage impact of foreign currency exchange rates on our operating income during the thirdsecond quarter of fiscal 20192020 was similar to that disclosed for revenue. The commentary below provides insight into other factors affecting operating group performance and operating margin for the thirdsecond quarter of fiscal 20192020 compared with the thirdsecond quarter of fiscal 20182019:
Communications, Media & Technology operating income increased primarily due to revenue growth, and higherpartially offset by lower consulting contract profitability.
Financial Services operating income decreased as revenue growth was offset by lower outsourcing contract profitability and higher operating expensessales and marketing costs as a percentage of revenues.
Health & Public Service operating income decreased asincreased primarily due to revenue growth was offset by lowerand higher consulting contract profitability.
Products operating income was relatively flat year-over-year asincreased primarily due to revenue growth, waspartially offset by higher operating expensessales and marketing costs as a percentage of revenues.
Resources operating income increased primarily due to revenue growth and higher contract profitability.
Provision forOther Income Taxes(Expense), net
Other income (expense), net primarily consists of foreign currency gains and losses, non-operating components of pension expense, as well as gains and losses associated with our investments. For the second quarter of fiscal 2020, other income (expense) increased $32 million over the second quarter of fiscal 2019, primarily due to gains on investments.
Income Tax Expense
The effective tax rate for the thirdsecond quarter of both fiscal 20192020 and 2019 was 25.6%, compared with 34.4% for the third quarter of fiscal 2018. In the third quarter of fiscal 2018, we recorded a $122 million charge associated with tax law changes. Absent this charge, the effective tax rate would have been 26.8% for the third quarter of fiscal 201817.1%. The lower effective tax rate for the three months ended May 31, 2019 was primarily dueFebruary 29, 2020 included higher tax benefits from share-based payments offset by the phased-in effects of U.S. tax reform and lower benefits from adjustments to changes in prior year tax liabilities andcompared to the geographic distribution of earnings, partially offset by higher expense from the adoption of FASB ASU No. 2016-16. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”same period in fiscal 2019.
Earnings Per Share
Diluted earnings per share were $1.93$1.91 for the thirdsecond quarter of fiscal 2020, compared with $1.73 for the second quarter of fiscal 2019, compared with $1.60 for the third quarter of fiscal 2018. The $0.33$0.18 increase in our diluted earnings per share included the impact of tax law changes, which decreased diluted earnings per share for the third quarter of fiscal 2018 by $0.19. Excluding the impact of these changes, diluted earnings per share for the third quarter of fiscal 2019 increased $0.14 compared with the third quarter of fiscal 2018was due to an increase of $0.09$0.14 from higher revenues and operating results $0.03 from a lower effective tax rate, $0.02 from lower weighted average shares outstanding and $0.01 from lower non-operating expense. These increases were partially offset by a decrease of $0.01$0.04 from higher net income attributable to non-controlling interests-other.non-operating income. For information regarding our earnings per share calculations, see Note 3 (Earnings Per Share) to our Consolidated Financial Statements under Item 1, “Financial Statements.”

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Results of Operations for the NineSix Months Ended May 31, 2019February 29, 2020 Compared to the NineSix Months Ended May 31, 2018February 28, 2019
Our five reportable operating segments are our operating groups, which are Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. As announced on January 13, 2020, effective March 1, we began managing our business under a new growth model through our three geographic markets, which will become our reportable segments in the third quarter of fiscal 2020.
Revenues (by operating group, geographic region and type of work) were as follows:
Nine Months Ended Percent
Increase (Decrease)
U.S.
Dollars
 Percent
Increase
Local
Currency
 Percent of Revenues
for the Nine Months Ended
Six Months Ended Percent
Increase
U.S.
Dollars
 Percent
Increase
Local
Currency
 Percent of Revenues
for the Six Months Ended
May 31,
2019
 May 31,
2018 (1)
 May 31,
2019
 May 31,
2018 (1)
February 29, 2020 February 28, 2019 (1) February 29, 2020 February 28, 2019 (1)
(in millions of U.S. dollars)        (in millions of U.S. dollars)        
OPERATING GROUPS                      
Communications, Media & Technology$6,533
 $6,086
 7 % 11% 20% 20%$4,485
 $4,280
 5% 6% 20% 20%
Financial Services6,369
 6,476
 (2) 2
 20
 21
4,276
 4,173
 2
 4
 19
 20
Health & Public Service5,283
 5,122
 3
 5
 16
 17
3,917
 3,464
 13
 14
 18
 16
Products8,913
 8,417
 6
 10
 28
 28
6,378
 5,835
 9
 11
 28
 28
Resources5,040
 4,352
 16
 21
 16
 14
3,435
 3,292
 4
 6
 15
 16
Other20
 35
 n/m
 n/m
 
 
10
 15
 n/m
 n/m
 
 
TOTAL REVENUES$32,159
 $30,489
 5 % 9% 100% 100%$22,500
 $21,060
 7% 8% 100% 100%
GEOGRAPHIC REGIONS                      
North America$14,758
 $13,601
 9 % 9% 46% 45%$10,545
 $9,610
 10% 10% 47% 46%
Europe11,112
 11,057
 
 6
 34
 36
7,418
 7,352
 1
 4
 33
 35
Growth Markets6,289
 5,831
 8
 15
 20
 19
4,537
 4,097
 11
 12
 20
 19
TOTAL REVENUES$32,159
 $30,489
 5 % 9% 100% 100%$22,500
 $21,060
 7% 8% 100% 100%
TYPE OF WORK                      
Consulting$17,991
 $17,084
 5 % 9% 56% 56%$12,549
 $11,754
 7% 8% 56% 56%
Outsourcing14,168
 13,405
 6
 9
 44
 44
9,952
 9,305
 7
 9
 44
 44
TOTAL REVENUES$32,159
 $30,489
 5 % 9% 100% 100%$22,500
 $21,060
 7% 8% 100% 100%
_______________ 
n/m = not meaningful
Amounts in table may not total due to rounding.
(1)
Effective September 1, 2018,2019 we adopted FASB ASU No. 2014-09, Revenuerevised the reporting of our geographic regions for the movement of one country from Contracts with Customers (Topic 606) and eliminated our net revenues presentation.Growth Markets to Europe. Prior period amounts have been revisedreclassified to conform with the current period presentation. In addition, we updated operating group results for fiscal 2018 to include an acquisition previously categorized within Other.
Revenues
The following revenues commentary discusses local currency revenue changes for the ninesix months ended May 31, 2019February 29, 2020 compared to the ninesix months ended May 31, 2018February 28, 2019:
Operating Groups
Communications, Media & Technology revenues increased 11%6% in local currency, driven by growth in Software & Platforms across all geographic regions ledand Communications & Media in Europe and North America, partially offset by a decline in High Tech in North America.
Financial Services revenues increased 2%4% in local currency, driven by growth in Insurance across all geographic regions and Banking & Capital Markets in Growth Markets and North America. These increases were partially offset by a decline in Banking & Capital Markets in Europe.
Health & Public Service revenues increased 5%14% in local currency, drivenled by growth in Public Service and Health in Europe and North America.
Products revenues increased 10%11% in local currency, driven by growth across all industry groups and geographic regions, led byin Consumer Goods, Retail & Travel Services in Europe and Growth Markets, andLife Sciences across all geographic regions, led by North America, as well as Industrial in Europe.
Resources revenues increased 21% in local currency, driven by growth across all industry groups and geographic regions.Growth Markets.

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Resources revenues increased 6% in local currency, driven by growth in Energy and Utilities across all geographic regions and Chemicals & Natural Resources in Europe and Growth Markets. These increases were partially offset by a decline in Chemicals & Natural Resources in North America.
Geographic Regions
North America revenues increased 9%10% in local currency, driven by the United States.
Europe revenues increased 6%4% in local currency, led by Italy, Germany and Ireland, partially offset by a decline in the United Kingdom, Ireland, Germany and France.Kingdom.
Growth Markets revenues increased 15%12% in local currency, driven by Japan, as well as Brazil and China.Brazil.
Operating Expenses
Operating expenses for the ninesix months ended May 31, 2019February 29, 2020 increased $1,366$1,200 million, or 5%7%, over the ninesix months ended May 31, 2018February 28, 2019, and decreased as a percentage of revenues to 85.3%85.5% from 85.5%85.7% during this period.
Cost of Services
Cost of services for the ninesix months ended May 31, 2019February 29, 2020 increased $1,046$786 million, or 5%, over the ninesix months ended May 31, 2018February 28, 2019, and decreased as a percentage of revenues to 69.3%68.9% from 69.6%69.8% during this period. Gross margin for the ninesix months ended May 31, 2019February 29, 2020 increased to 30.7%31.1% from 30.4%30.2% during the ninesix months ended May 31, 2018February 28, 2019. The increase in gross margin was primarily due to lower non-payrolllabor and labornon-payroll costs as a percentage of revenues compared to the same period in fiscal 2018.2019.
Sales and Marketing
Sales and marketing expense for the ninesix months ended May 31, 2019February 29, 2020 increased $168$264 million, or 5%13%, over the ninesix months ended May 31, 2018, and remained flat as a percentage of revenues at 10.2% during this period.
General and Administrative Costs
General and administrative costs for the nine months ended May 31,February 28, 2019 increased $152 million, or 9%, over the nine months ended May 31, 2018, and increased as a percentage of revenues to 5.8%10.5% from 5.6%9.9% during this period. The increase as a percentage of revenues was primarily due to higher selling and other business development costs compared to the same period in fiscal 2019.
General and Administrative Costs
General and administrative costs for the six months ended February 29, 2020 increased $151 million, or 12%, over the six months ended February 28, 2019, and increased as a percentage of revenues to 6.2% from 5.9% during this period. The increase as a percentage of revenues was primarily due to higher technology and facilities costs compared to the same period in fiscal 2019.
Operating Income and Operating Margin
Operating income for the ninesix months ended May 31, 2019February 29, 2020 increased $304$241 million, or 7%8%, over the ninesix months ended May 31, 2018February 28, 2019.
Operating income and operating margin for each of the operating groups were as follows:
 Nine Months Ended  
  May 31, 2019 May 31, 2018 (1)  
  Operating
Income
 Operating
Margin
 Operating
Income
 Operating
Margin
 Increase (Decrease)
 (in millions of U.S. dollars)  
Communications, Media & Technology$1,180
 18% $1,001
 16% $179
Financial Services977
 15
 1,069
 17
 (92)
Health & Public Service539
 10
 602
 12
 (63)
Products1,272
 14
 1,247
 15
 25
Resources765
 15
 509
 12
 256
TOTAL$4,734
 14.7% $4,429
 14.5% $304
 Six Months Ended  
  February 29, 2020 February 28, 2019  
  Operating
Income
 Operating
Margin
 Operating
Income
 Operating
Margin
 Increase
(Decrease)
  (in millions of U.S. dollars)  
OPERATING GROUPS (1)         
Communications, Media & Technology$767
 17% $755
 18% $11
Financial Services546
 13
 630
 15
 (84)
Health & Public Service453
 12
 343
 10
 110
Products936
 15
 813
 14
 123
Resources555
 16
 474
 14
 80
TOTAL$3,256
 14.5% $3,016
 14.3% $241
_______________
Amounts in table may not total due to rounding.
(1)
Effective September 1, 2018, we adopted FASB ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. Certain components of pension service costs were reclassified from Operating expenses to Non-operating expenses. Prior period amounts have been revised to conformIn connection with the current period presentation.change in our reportable segments, Accenture will begin reporting Operating income by geographic market, rather than operating group, in the third quarter of fiscal 2020.


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We estimate that the aggregate percentage impact of foreign currency exchange rates on our operating income during the ninesix months ended May 31, 2019February 29, 2020 was similar to that disclosed for revenue. The commentary below provides insight into other factors affecting operating group performance and operating margin for the ninesix months ended May 31, 2019February 29, 2020 compared with the ninesix months ended May 31, 2018February 28, 2019:
Communications, Media & Technology operating income increased primarily due to revenue growth, partially offset by lower consulting contract profitability and higher contract profitability.sales and marketing costs as a percentage of revenues.
Financial Services operating income decreased as higher consultingrevenue growth was offset by lower contract profitability and revenue growth were offset by higher operating expensessales and marketing costs as a percentage of revenues.
Health & Public Service operating income decreased asincreased primarily due to revenue growth was offset by lowerand higher consulting contract profitability.
Products operating income increased primarily due to revenue growth and higher consulting contract profitability, partially offset by higher operating expenses as a percentage of revenues.profitability.
Resources operating income increased primarily due to revenue growth and higher outsourcing contract profitability.
Provision forOther Income Taxes(Expense), net
Other income (expense), net primarily consists of foreign currency gains and losses, non-operating components of pension expense, as well as gains and losses associated with our investments. For the six months ended February 29, 2020, other income (expense) increased $77 million over the six months ended February 28, 2019, primarily due to gains on investments, partially offset by foreign exchange losses.
Income Tax Expense
The effective tax rate for the ninesix months ended May 31, 2019February 29, 2020 was 21.1%20.6%, compared with 27.2%18.6% for the ninesix months ended May 31, 2018February 28, 2019. In the nine months ended May 31, 2018, we recorded a $258 million charge associated with tax law changes. Absent this charge, ourThe higher effective tax rate for the ninesix months ended May 31, 2018 would have been 21.3%. The lower effective tax rate for the nine months ended May 31, 2019February 29, 2020 was primarily due to higherlower benefits from final determinations of prior year taxes, changes in the geographic distribution of earnings and adjustments to prior year tax liabilities. These decreases wereliabilities and the phased-in effects of U.S. tax reform, partially offset by higher expense from the adoption of FASB ASU No. 2016-16 and lower tax benefits from share-based payments. For additional information, see Note 1 (Basis of Presentation)payments compared to our Consolidated Financial Statements under Item 1, “Financial Statements.”the same period in fiscal 2019.
Our provision for income taxes is based on many factors and subject to volatility year to year. We expect the fiscal 20192020 annual effective tax rate to be in the range of 22.5%23.5% to 23.5%25.5%. The effective tax rate for interim periods can vary because of the timing of when certain events occur during the year.
Net Income Attributable to Noncontrolling Interests
Net income attributable to noncontrolling interests for the nine months ended May 31, 2019 decreased $84 million, or 62%, from the nine months ended May 31, 2018 due to the decrease in the non-controlling ownership percentage in March 2018 from 4% held by Accenture Holdings plc and Accenture Canada Holdings Inc. to less than 1% held by only Accenture Canada Holdings Inc. driven by the Accenture Holdings plc merger with and into Accenture plc. For additional information on the merger, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements”.
Earnings Per Share
Diluted earnings per share were $5.62$4.00 for the ninesix months ended May 31, 2019February 29, 2020, compared with $4.76$3.69 for the ninesix months ended May 31, 2018February 28, 2019. The $0.86$0.31 increase in our diluted earnings per share included the impact of tax law changes, which decreased diluted earnings per share for the nine months ended May 31, 2018 by $0.40. Excluding the impact of these changes, diluted earnings per share for the nine months ended May 31, 2019 increased $0.46 compared with the nine months ended May 31, 2018,was due to an increase of $0.37$0.30 from higher revenues and operating results, $0.05$0.10 from higher non-operating income and $0.01 from lower weighted average shares outstanding, $0.04 from lower non-operating expense and $0.01 from a lower effective tax rate.outstanding. These increases were partially offset by a decrease of $0.01$0.10 from a higher net income attributable to non-controlling interests-other.effective tax rate. For information regarding our earnings per share calculations, see Note 3 (Earnings Per Share) to our Consolidated Financial Statements under Item 1, “Financial Statements.”

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Liquidity and Capital Resources
As of May 31, 2019February 29, 2020, Cash and cash equivalents was $4.85.4 billion, compared with $5.16.1 billion as of August 31, 2018.2019.
Cash flows from operating, investing and financing activities, as reflected in our Consolidated Cash Flows Statements, are summarized in the following table:
Nine Months Ended  Six Months Ended  
May 31, 2019 May 31, 2018 ChangeFebruary 29, 2020 February 28, 2019 Change
(in millions of U.S. dollars)(in millions of U.S. dollars)
Net cash provided by (used in):          
Operating activities$4,511
 $3,917
 $593
$2,318
 $2,387
 $(70)
Investing activities(1,380) (875) (505)(763) (725) (39)
Financing activities(3,416) (3,177) (239)(2,238) (2,294) 57
Effect of exchange rate changes on cash and cash equivalents(7) (63) 56
(7) 35
 (42)
Net increase (decrease) in cash and cash equivalents$(292) $(198) $(94)$(690) $(596) $(94)
_______________ 
Amounts in table may not total due to rounding.
Operating activities: The $593$70 million year-over-year increasedecrease in operating cash flow was due to higher net income, andwhich was offset by changes in operating assets and liabilities, including an increase in accounts payable.liabilities.
Investing activities: The $505$39 million increase in cash used was primarily due to higher spending on business acquisitions and investments,property and equipment, partially offset by lower spending on property and equipment.increased proceeds from investments. For additional information, see Note 5 (Business Combinations) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
Financing activities: The $239$57 million increasedecrease in cash used was primarily due to increasesa decrease in the net purchasespurchase of shares and cash dividends paid, partially offset byas well as an increase in net proceeds from share issuances.issuances, partially offset by an increase in cash dividends paid. For additional information, see Note 78 (Material Transactions Affecting Shareholders’ Equity) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
We believe that our current and longer-term working capital, investments and other general corporate funding requirements will be satisfied for the next twelve months and thereafter through cash flows from operations and, to the extent necessary, from our borrowing facilities and future financial market activities.
Substantially all of our cash is held in jurisdictions where there are no regulatory restrictions or material tax effects on the free flow of funds. Domestic cash inflows for our Irish parent, principally dividend distributions from lower-tier subsidiaries, have been sufficient to meet our historic cash requirements, and we expect this to continue into the future.
Borrowing Facilities
As of May 31, 2019February 29, 2020, we had the following borrowing facilities, including the issuance of letters of credit, to support general working capital purposes:
Facility
Amount
 Borrowings
Under
Facilities
Facility
Amount
 Borrowings
Under
Facilities
(in millions of U.S. dollars)(in millions of U.S. dollars)
Syndicated loan facility$1,000
 $
$1,000
 $
Separate, uncommitted, unsecured multicurrency revolving credit facilities815
 
830
 
Local guaranteed and non-guaranteed lines of credit220
 
222
 
Total$2,035
 $
$2,052
 $
Under the borrowing facilities described above, we had an aggregate of $405430 million of letters of credit outstanding as of May 31, 2019.February 29, 2020.

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Share Purchases and Redemptions
The Board of Directors of Accenture plc has authorized funding for our publicly announced open-market share purchase program for acquiring Accenture plc Class A ordinary shares and for purchases and redemptions of Accenture plc Class A ordinary shares and Accenture Canada Holdings Inc. exchangeable shares held by current and former members of Accenture Leadership and their permitted transferees.
Our share purchase activity during the ninesix months ended May 31, 2019February 29, 2020 was as follows:
Accenture plc Class A
Ordinary Shares
 Accenture Canada
Holdings Inc. Exchangeable Shares
Accenture plc Class A
Ordinary Shares
 Accenture Canada
Holdings Inc. Exchangeable Shares
Shares Amount Shares AmountShares Amount Shares Amount
(in millions of U.S. dollars, except share amounts)(in millions of U.S. dollars, except share amounts)
Open-market share purchases (1)11,637,946
 $1,866
 
 $
6,025,001
 $1,187
 
 $
Other share purchase programs
 
 100,540
 16

 
 33,315
 7
Other purchases (2)2,678,537
 402
 
 
2,479,052
 505
 
 
Total14,316,483
 $2,268
 100,540
 $16
8,504,053
 $1,693
 33,315
 $7
_______________
Amounts in table may not total due to rounding.
(1)
We conduct a publicly announced open-market share purchase program for Accenture plc Class A ordinary shares. These shares are held as treasury shares by Accenture plc and may be utilized to provide for select employee benefits, such as equity awards to our employees.
(2)
During the ninesix months ended May 31, 2019February 29, 2020, as authorized under our various employee equity share plans, we acquired Accenture plc Class A ordinary shares primarily via share withholding for payroll tax obligations due from employees and former employees in connection with the delivery of Accenture plc Class A ordinary shares under those plans. These purchases of shares in connection with employee share plans do not affect our aggregate available authorization for our publicly announced open-market share purchase and the other share purchase programs.
We intend to continue to use a significant portion of cash generated from operations for share repurchases during the remainder of fiscal 20192020. The number of shares ultimately repurchased under our open-market share purchase program may vary depending on numerous factors, including, without limitation, share price and other market conditions, our ongoing capital allocation planning, the levels of cash and debt balances, other demands for cash, such as acquisition activity, general economic and/or business conditions, and board and management discretion. Additionally, as these factors may change over the course of the year, the amount of share repurchase activity during any particular period cannot be predicted and may fluctuate from time to time. Share repurchases may be made from time to time through open-market purchases, in respect of purchases and redemptions of Accenture Canada Holdings Inc. exchangeable shares, through the use of Rule 10b5-1 plans and/or by other means. The repurchase program may be accelerated, suspended, delayed or discontinued at any time, without notice.
Off-Balance Sheet Arrangements
In the normal course of business and in conjunction with some client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients with respect to certain matters.
To date, we have not been required to make any significant payment under any of the arrangements described above. For further discussion of these transactions, see Note 1011 (Commitments and Contingencies) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
New Accounting Pronouncements and Significant Accounting Policies
See Note 1 (Basis of Presentation) and Note 2 (Revenues)7 (Leases) to our Consolidated Financial Statements under Item 1, “Financial Statements.” Note 27 includes updates to our revenueleases policy as a result of the implementation of FASB ASU No. 2014-09.2016-02.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
During the ninesix months ended May 31, 2019February 29, 2020, there were no material changes to the information on market risk exposure disclosed in our Annual Report on Form 10-K for the year ended August 31, 2018.2019. For a discussion of our market risk associated with foreign currency risk, interest rate risk and equity price risk as of August 31, 2018,2019, see “Quantitative and Qualitative Disclosures About Market Risk” in Part II, Item 7A, of our Annual Report on Form 10-K for the year ended August 31, 2018.2019.

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ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our principal executive officer and our principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of the end of the period covered by this report. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. Based on that evaluation, the principal executive officer and the principal financial officer of Accenture plc have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective at the reasonable assurance level.
Changes in Internal Control Over Financial Reporting
There has been no change in our internal control over financial reporting that occurred during the thirdsecond quarter of fiscal 20192020 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II — OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The information set forth under “Legal Contingencies” in Note 1011 (Commitments and Contingencies) to our Consolidated Financial Statements under Part I, Item 1, “Financial Statements,” is incorporated herein by reference.
ITEM 1A. RISK FACTORS
For a discussion of our potential risks and uncertainties, see the risk factor below and the information under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2018. There2019 (the “Annual Report”).
Our results of operations have been no material changesadversely affected and could in the future be materially adversely impacted by the coronavirus pandemic (COVID-19).
The global spread of the coronavirus (COVID-19) has created significant volatility and uncertainty and economic disruption. The extent to which the coronavirus pandemic impacts our business, operations and financial results will depend on numerous evolving factors that we may not be able to accurately predict, including: the duration and scope of the pandemic; governmental, business and individuals’ actions that have been and continue to be taken in response to the risk factors disclosedpandemic; the impact of the pandemic on economic activity and actions taken in response; the effect on our clients and client demand for our services and solutions; our ability to sell and provide our services and solutions, including as a result of travel restrictions and people working from home; the ability of our clients to pay for our services and solutions; and any closures of our and our clients’ offices and facilities. For example, in India and the Philippines, we have large concentrations of employees performing critical operations. The closure of those facilities, or restrictions inhibiting our employees’ ability to access those facilities, has disrupted, and could in the future disrupt our ability to provide our services and solutions and result in, among other things, terminations of client contracts and losses of revenue. Clients may also slow down decision making, delay planned work or seek to terminate existing agreements. Any of these events could cause or contribute to the risks and uncertainties enumerated in the Annual Report on Form 10-K for the year ended August 31, 2018.and could materially adversely affect our business, financial condition, results of operations and/or stock price.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Purchases of Accenture plc Class A Ordinary Shares
The following table provides information relating to our purchases of Accenture plc Class A ordinary shares during the thirdsecond quarter of fiscal 20192020.
Period Total Number
of Shares
Purchased
 Average
Price Paid
per Share (1)
 Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs (2)
 Approximate Dollar Value
of Shares that May Yet Be
Purchased Under the Plans or Programs (3)
  

     (in millions of U.S. dollars)
March 1, 2019 — March 31, 2019 927,048
 $165.68
 912,164
 $4,380
April 1, 2019 — April 30, 2019 871,745
 $178.48
 846,329
 $4,227
May 1, 2019 — May 31, 2019 993,434
 $177.60
 894,059
 $4,068
Total (4) 2,792,227
 $173.92
 2,652,552
  
Period Total Number
of Shares
Purchased
 Average
Price Paid
per Share (1)
 Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs (2)
 Approximate Dollar Value
of Shares that May Yet Be
Purchased Under the Plans or Programs (3)
  

     (in millions of U.S. dollars)
December 1, 2019 — December 31, 2019 1,014,546
 $204.20
 778,200
 $2,883
January 1, 2020 — January 31, 2020 2,349,052
 $209.31
 853,418
 $2,704
February 1, 2020 — February 29, 2020 1,319,075
 $204.07
 1,100,314
 $2,480
Total (4) 4,682,673
 $206.73
 2,731,932
  
_______________
(1)
Average price paid per share reflects the total cash outlay for the period, divided by the number of shares acquired, including those acquired by purchase or redemption for cash and any acquired by means of employee forfeiture.
(2)
Since August 2001, the Board of Directors of Accenture plc has authorized and periodically confirmed a publicly announced open-market share purchase program for acquiring Accenture plc Class A ordinary shares. During the thirdsecond quarter of fiscal 2019,2020, we purchased 2,652,5522,731,932 Accenture plc Class A ordinary shares under this program for an aggregate price of $461$561 million. The open-market purchase program does not have an expiration date.
(3)
As of May 31, 2019,February 29, 2020, our aggregate available authorization for share purchases and redemptions was $4,068$2,480 million, which management has the discretion to use for either our publicly announced open-market share purchase program or the other share purchase programs. Since August 2001 and as of May 31, 2019,February 29, 2020, the Board of Directors of Accenture plc has authorized an aggregate of $35,100 million$35.1 billion for share purchases and redemptions by Accenture plc and Accenture Canada Holdings Inc.
(4)During the thirdsecond quarter of fiscal 2019,2020, Accenture purchased 139,6751,950,741 Accenture plc Class A ordinary shares in transactions unrelated to publicly announced share plans or programs. These transactions consisted of acquisitions of Accenture plc Class A ordinary shares primarily via share withholding for payroll tax obligations due from employees and former employees in connection with the delivery of Accenture plc Class A ordinary shares under our various employee equity share plans. These purchases of shares in connection with employee share plans do not affect our aggregate available authorization for our publicly announced open-market share purchase and the other share purchase programs.

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ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
(a) None.
(b) None.
ITEM 6. EXHIBITS
Exhibit Index:
Exhibit
Number
 Exhibit
3.1 
Amended and Restated Memorandum and Articles of Association of Accenture plc (incorporated by reference to Exhibit 3.1 to Accenture plc’s 8-K filed on February 7, 2018)
10.1*
Amended and Restated Accenture plc 2010 Share Incentive Plan (incorporated by reference to Exhibit 10.1 to Accenture plc’s 8-K filed on January 30, 2020)
10.2*
Form of Key Executive Performance-Based Award Restricted Share Unit Agreement pursuant to the Amended and Restated Accenture plc 2010 Share Incentive Plan (filed herewith)
10.3*
Form of Accenture Leadership Performance Equity Award Restricted Share Unit Agreement pursuant to the Amended and Restated Accenture plc 2010 Share Incentive Plan (filed herewith)
10.4*
Form of Voluntary Equity Investment Program Matching Grant Restricted Share Unit Agreement pursuant to the Amended and Restated Accenture plc 2010 Share Incentive Plan (filed herewith)
10.5*
Form of CEO Discretionary Grant Restricted Share Unit Agreement pursuant to the Amended and Restated Accenture plc 2010 Share Incentive Plan (filed herewith)
10.6*
Form of Next Generation Leadership Performance-Based Award Restricted Share Unit Agreement pursuant to the Amended and Restated Accenture plc 2010 Share Incentive Plan
   
31.1 
Certification of the Principal Executive Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
   
31.2 
Certification of the Principal Financial Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
   
32.1 
Certification of the Principal Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
   
32.2 
Certification of the Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
   
101 The following financial information from Accenture plc’s Quarterly Report on Form 10-Q for the quarterly period ended May 31, 2019,February 29, 2020, formatted in iXBRL (Inline eXtensible Business Reporting Language):Inline XBRL: (i) Consolidated Balance Sheets as of May 31, 2019February 29, 2020 (Unaudited) and August 31, 2018,2019, (ii) Consolidated Income Statements (Unaudited) for the three and ninesix months ended May 31,February 29, 2020 and February 28, 2019, and 2018, (iii) Consolidated Statements of Comprehensive Income (Unaudited) for the three and ninesix months ended May 31,February 29, 2020 and February 28, 2019, and 2018, (iv) Consolidated Shareholders’ Equity Statement (Unaudited) for the three and ninesix months ended May 31,February 29, 2020 and February 28, 2019, (v) Consolidated Cash Flows Statements (Unaudited) for the ninesix months ended May 31,February 29, 2020 and February 28, 2019 and 2018 and (vi) the Notes to Consolidated Financial Statements (Unaudited)
   
104The cover page from Accenture plc’s Quarterly Report on Form 10-Q for the quarterly period ended February 29, 2020, formatted in Inline XBRL (included as Exhibit 101)


(*)     Indicates management contract or compensatory plan or arrangement.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Date: June 27, 2019March 19, 2020
 
 ACCENTURE PLC
   
 By:/s/ KC McClure
 Name:  KC McClure
 Title:Chief Financial Officer
  (Principal Financial Officer and Authorized Signatory)


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