UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2019March 31, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the transition period from _______ to _______ 
Commission File Number: 1-35335
Groupon, Inc.
(Exact name of registrant as specified in its charter)
Delaware27-0903295
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
600 W Chicago Avenue60654
Suite 400(Zip Code)
Chicago
Illinois(312)(312)334-1579
(Address of principal executive offices)(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.0001 per shareGRPNNASDAQ Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes     No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  
Yes    No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer        Accelerated filer   
Non-accelerated filer        Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes   No   
As of July 26, 2019,June 12, 2020, there were 567,619,92428,635,659 shares of the registrant's common stock outstanding.





TABLE OF CONTENTS
PART I. Financial InformationPage
Forward-Looking Statements
Item 1. Financial Statements and Supplementary Data
Condensed Consolidated Balance Sheets as of June 30, 2019March 31, 2020 (unaudited) and December 31, 20182019
Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (unaudited)
Condensed Consolidated Statements of Stockholders' Equity for the sixthree months ended June 30,March 31, 2020 and 2019 and 2018 (unaudited)
Condensed Consolidated Statements of Cash Flows for the sixthree months ended June 30,March 31, 2020 and 2019 and 2018 (unaudited)
Notes to Condensed Consolidated Financial Statements (unaudited)
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures about Market Risk
Item 4. Controls and Procedures
PART II. Other Information
Item 1. Legal Proceedings
Item 1A. Risk Factors
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Item 5. Other Information
Item 6. Exhibits
Signatures

2



EXPLANATORY NOTE
As previously disclosed in Groupon, Inc.’s (the “Company”) Form 8-K filed with the SEC on April 13, 2020, the filing of this Quarterly Report on Form 10-Q for the period ended March 31, 2020 (the “Quarterly Report”) was delayed due to circumstances related to the novel coronavirus (“COVID-19”) and its impact on the Company’s operations. In particular, COVID-19 has caused disruptions in the Company’s day-to-day activities, including limiting the Company’s access to its facilities and certain technology systems that the Company’s staff relies on to efficiently perform work on its Quarterly Report. The Company relied on the Securities and Exchange Commission’s order dated March 4, 2020 and amended March 25, 2020 (Release Nos. 34-88318 and 34-88465) pursuant to Section 36 of the Securities Exchange Act of 1934, as amended, to delay the filing of this Quarterly Report.

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PART I. FINANCIAL INFORMATION
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding our future results of operations and financial position, business strategy and plans and our objectives for future operations. The words "may," "will," "should," "could," "expect," "anticipate," "believe," "estimate," "intend," "continue" and other similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on current expectations and projections about future events and financial trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties include, but are not limited to, risks relatedour ability to execute, and achieve the expected benefits of our go-forward strategy, including the planned phase down of the Goods category; volatility in our operating results; effects of pandemics or disease outbreaks, including COVID-19, on our business; execution of our business and marketing strategies; retaining existing customers and adding new customers; challenges arising from our international operations, including fluctuations in currency exchange rates, legal and regulatory developments and any potential adverse impact from the United Kingdom's likely exit from the European Union; retaining and adding high quality merchants; our voucherless offerings;reliance on email, internet search engines and mobile application marketplaces to drive traffic to our marketplace; cybersecurity breaches; reliance on cloud-based computing platforms; competing successfully in our industry; changes to merchant payment terms; providing a strong mobile experience for our customers; maintaining and improving our information technology infrastructure; delivery and routing of our emails;voucherless offerings; claims related to product and service offerings; managing inventory and order fulfillment risks; litigation; managing refund risks; retaining and attracting members of our executive team; completing and realizing the anticipated benefits from acquisitions, dispositions, joint ventures and strategic investments; lack of control over minority investments; compliance with domestic and foreign laws and regulations, including the CARD Act, GDPR and regulation of the Internet and e-commerce; classification of our independent contractors or employees; tax liabilities; tax legislation; protecting our intellectual property; maintaining a strong brand; customer and merchant fraud; payment-related risks; our ability to effectuate an amendment of our credit agreement on a timely basis or at all; our ability to raise capital if necessary and our outstanding indebtedness; global economic uncertainty; our common stock, including volatility in our stock price; our convertible senior notes; our ability to realize the anticipated benefits from the hedge and warrant transactions; and those risks and other factors discussed in Part I, Item 1A, Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2018, and2019, Part II, Item 1A ,1A. Risk Factors of ourthis Quarterly reportReport on Form 10-Q, forand the quarter ended March 31, 2019,risk factor set forth in Item 8.01 of our Current Report on Form 8-K, filed with the SEC on April 13, 2020, as well as in our condensed consolidated financial statements, related notes, and the other financial information appearing elsewhere in this report and our other filings with the Securities and Exchange Commission ("SEC").SEC. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. We do not intend, and undertake no obligation, to update any of our forward-looking statements after the date of this report to reflect actual results or future events or circumstances. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.
As used herein, "Groupon," the "Company,"the Company," "we," "our," "us" and similar terms include Groupon, Inc. and its subsidiaries, unless the context indicates otherwise.


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ITEM 1. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

GROUPON, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)
 June 30, 2019 December 31, 2018
 (unaudited)  
Assets   
Current assets:   
Cash and cash equivalents$596,837
 $841,021
Accounts receivable, net74,706
 69,493
Prepaid expenses and other current assets91,056
 88,115
Total current assets762,599
 998,629
Property, equipment and software, net134,672
 143,117
Right-of-use assets - operating leases, net114,500
 
Goodwill324,705
 325,491
Intangible assets, net38,996
 45,401
Investments39,301
 108,515
Other non-current assets24,435
 20,989
Total Assets$1,439,208
 $1,642,142
Liabilities and Equity   
Current liabilities:   
Accounts payable$26,968
 $38,359
Accrued merchant and supplier payables464,125
 651,781
Accrued expenses and other current liabilities258,610
 267,034
Total current liabilities749,703
 957,174
Convertible senior notes, net208,100
 201,669
Operating lease obligations121,526
 
Other non-current liabilities53,740
 100,688
Total Liabilities1,133,069
 1,259,531
Commitments and contingencies (see Note 7)
 
Stockholders' Equity   
Common stock, par value $0.0001 per share, 2,010,000,000 shares authorized; 767,155,735 shares issued and 566,664,464 shares outstanding at June 30, 2019; 760,939,440 shares issued and 569,084,312 shares outstanding at December 31, 201876
 76
Additional paid-in capital2,271,600
 2,234,560
Treasury stock, at cost, 200,491,271 and 191,855,128 shares at June 30, 2019 and December 31, 2018(907,599) (877,491)
Accumulated deficit(1,093,232) (1,010,499)
Accumulated other comprehensive income (loss)34,485
 34,602
Total Groupon, Inc. Stockholders' Equity305,330
 381,248
Noncontrolling interests809
 1,363
Total Equity306,139
 382,611
Total Liabilities and Equity$1,439,208
 $1,642,142
March 31, 2020December 31, 2019
(unaudited)
Assets
Current assets:
Cash and cash equivalents$666,867 $750,887 
Accounts receivable, net45,430 54,953 
Prepaid expenses and other current assets67,103 82,073 
Total current assets779,400 887,913 
Property, equipment and software, net103,318 124,950 
Right-of-use assets - operating leases, net92,893 108,390 
Goodwill211,255 325,017 
Intangible assets, net33,096 35,292 
Investments (including $0 and $1,405 at March 31, 2020 and December 31, 2019, at fair value)
33,699 76,576 
Other non-current assets28,945 28,605 
Total Assets$1,282,606 $1,586,743 
Liabilities and Equity
Current liabilities:
Short-term borrowings$150,000 $— 
Accounts payable26,061 20,415 
Accrued merchant and supplier payables311,063 540,940 
Accrued expenses and other current liabilities242,097 260,192 
Total current liabilities729,221 821,547 
Convertible senior notes, net218,385 214,869 
Operating lease obligations103,820 110,294 
Other non-current liabilities39,673 44,987 
Total Liabilities1,091,099 1,191,697 
Commitments and contingencies (see Note 6)
Stockholders' Equity
Common stock, par value $0.0001 per share, 100,500,000 shares authorized; 38,712,045 shares issued and 28,417,928 shares outstanding at March 31, 2020; 38,584,854 shares issued and 28,290,737 shares outstanding at December 31, 201977 77 
Additional paid-in capital2,323,144 2,310,320 
Treasury stock, at cost, 10,294,117 and 10,294,117 shares at March 31, 2020 and December 31, 2019(922,666)(922,666)
Accumulated deficit(1,246,477)(1,032,876)
Accumulated other comprehensive income (loss)37,120 39,081 
Total Groupon, Inc. Stockholders' Equity191,198 393,936 
Noncontrolling interests309 1,110 
Total Equity191,507 395,046 
Total Liabilities and Equity$1,282,606 $1,586,743 
See Notes to Condensed Consolidated Financial Statements.


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GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(in thousands, except share and per share amounts)
(unaudited)
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Revenue:       
Service$277,603
 $295,652
 $563,430
 $597,449
Product254,974
 321,744
 547,557
 646,487
Total revenue532,577
 617,396
 1,110,987
 1,243,936
Cost of revenue:       
Service28,595
 30,230
 57,222
 61,375
Product211,850
 263,508
 455,617
 534,018
Total cost of revenue240,445
 293,738
 512,839
 595,393
Gross profit292,132
 323,658
 598,148
 648,543
Operating expenses:       
Marketing88,923
 94,178
 182,320
 193,334
Selling, general and administrative210,348
 293,725
 420,772
 516,069
Total operating expenses299,271
 387,903
 603,092
 709,403
Income (loss) from operations(7,139) (64,245) (4,944) (60,860)
Other income (expense), net(28,494) (26,457) (75,349) (34,972)
Income (loss) from continuing operations before provision (benefit) for income taxes(35,633) (90,702) (80,293) (95,832)
Provision (benefit) for income taxes2,012
 1,552
 (1,478) (783)
Income (loss) from continuing operations(37,645) (92,254) (78,815) (95,049)
Income (loss) from discontinued operations, net of tax
 
 2,162
 
Net income (loss)(37,645) (92,254) (76,653) (95,049)
Net income attributable to noncontrolling interests(2,601) (2,780) (6,080) (6,873)
Net income (loss) attributable to Groupon, Inc.$(40,246) $(95,034) $(82,733) $(101,922)
        
Basic and diluted net income (loss) per share:       
Continuing operations$(0.07) $(0.17) $(0.15) $(0.18)
Discontinued operations0.00
 0.00
 0.01
 0.00
Basic and diluted net income (loss) per share$(0.07) $(0.17) $(0.14) $(0.18)
        
Weighted average number of shares outstanding       
Basic567,962,461
 565,284,705
 569,014,065
 563,502,954
Diluted567,962,461
 565,284,705
 569,014,065
 563,502,954
        
Comprehensive income (loss):       
Net income (loss)$(37,645) $(92,254) $(76,653) $(95,049)
Other comprehensive income (loss):       
Other comprehensive income (loss) from continuing operations:       
Net change in unrealized gain (loss) on foreign currency translation adjustments(3,285) 2,806
 (13) 1,238
Net change in unrealized gain (loss) on available-for-sale securities (net of tax effect of ($48) and $0 for the three months ended June 30, 2019 and 2018, and ($35) and $0 for the six months ended June 30, 2019 and 2018)(145) (435) (104) (936)
Other comprehensive income (loss) from continuing operations(3,430) 2,371
 (117) 302
Other comprehensive income (loss) from discontinued operations
 
 
 
Other comprehensive income (loss)(3,430) 2,371
 (117) 302
        
Comprehensive income (loss)(41,075) (89,883) (76,770) (94,747)
Comprehensive income (loss) attributable to noncontrolling interest(2,601) (2,780) (6,080) (6,873)
Comprehensive income (loss) attributable to Groupon, Inc.$(43,676) $(92,663) $(82,850) $(101,620)

Three Months Ended March 31,
20202019
Revenue:
Service$207,028  $285,827  
Product167,122  292,583  
Total revenue374,150  578,410  
Cost of revenue:
Service26,915  28,627  
Product145,988  243,767  
Total cost of revenue172,903  272,394  
Gross profit201,247  306,016  
Operating expenses:
Marketing60,130  93,397  
Selling, general and administrative207,141  210,424  
Goodwill impairment109,486  —  
Long-lived asset impairment22,351  —  
Total operating expenses399,108  303,821  
Income (loss) from operations(197,861) 2,195  
Other income (expense), net(18,987) (46,855) 
Income (loss) from continuing operations before provision (benefit) for income taxes(216,848) (44,660) 
Provision (benefit) for income taxes(5,988) (3,490) 
Income (loss) from continuing operations(210,860) (41,170) 
Income (loss) from discontinued operations, net of tax382  2,162  
Net income (loss)(210,478) (39,008) 
Net income attributable to noncontrolling interests(3,044) (3,479) 
Net income (loss) attributable to Groupon, Inc.$(213,522) $(42,487) 
Basic and diluted net income (loss) per share:
Continuing operations$(7.54) $(1.57) 
Discontinued operations0.01  0.08  
Basic and diluted net income (loss) per share$(7.53) $(1.49) 
Weighted average number of shares outstanding
Basic28,365,216  28,504,756  
Diluted28,365,216  28,504,756  
Comprehensive income (loss):
Net income (loss)$(210,478) $(39,008) 
Other comprehensive income (loss):
Other comprehensive income (loss) from continuing operations:
Net change in unrealized gain (loss) on foreign currency translation adjustments(1,961) 3,272  
Net change in unrealized gain (loss) on available-for-sale securities (net of tax effect of $0 and $13 for the three months ended March 31, 2020 and 2019)—  41  
Other comprehensive income (loss) from continuing operations(1,961) 3,313  
Other comprehensive income (loss) from discontinued operations—  —  
Other comprehensive income (loss)(1,961) 3,313  
Comprehensive income (loss)(212,439) (35,695) 
Comprehensive income (loss) attributable to noncontrolling interest(3,044) (3,479) 
Comprehensive income (loss) attributable to Groupon, Inc.$(215,483) $(39,174) 
See Notes to Condensed Consolidated Financial Statements.


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GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands, except share amounts)
(unaudited)
 Groupon, Inc. Stockholders' Equity    
 Common Stock Additional Paid-In Capital Treasury Stock Accumulated Deficit Accumulated Other Comprehensive Income (Loss) Total Groupon, Inc. Stockholders' Equity Non-controlling Interests Total Equity
 Shares AmountShares Amount 
Balance at December 31, 2018760,939,440
 $76
 $2,234,560
 (191,855,128) $(877,491) $(1,010,499) $34,602
 $381,248
 $1,363
 $382,611
Net income (loss)
 
 
 
 
 (42,487) 
 (42,487) 3,479
 (39,008)
Foreign currency translation
 
 
 
 
 
 3,272
 3,272
 
 3,272
Unrealized gain (loss) on available-for-sale securities, net of tax
 
 
 
 
 
 41
 41
 
 41
Exercise of stock options12,500
 
 8
 
 
 
 
 8
 
 8
Vesting of restricted stock units and performance share units4,160,415
 
 
 
 
 
 
 
 
 
Shares issued under employee stock purchase plan719,297
 
 1,998
 
 
 
 
 1,998
 
 1,998
Tax withholdings related to net share settlements of stock-based compensation awards(1,585,728) 
 (5,681) 
 
 
 
 (5,681) 
 (5,681)
Purchases of treasury stock
 
 
 (4,407,995) (15,055) 
 
 (15,055) 
 (15,055)
Stock-based compensation on equity-classified awards
 
 17,731
 
 
 
 
 17,731
 
 17,731
Distributions to noncontrolling interest holders
 
 
 
 
 
 
 
 (3,521) (3,521)
Balance at March 31, 2019764,245,924
 76
 2,248,616
 (196,263,123) (892,546) (1,052,986) 37,915
 341,075
 1,321
 342,396
Net income (loss)
 
 
 
 
 (40,246) 
 (40,246) 2,601
 (37,645)
Foreign currency translation
 
 
 
 
 
 (3,285) (3,285) 
 (3,285)
Unrealized gain (loss) on available-for-sale securities, net of tax
 
 
 
 
 
 (145) (145) 
 (145)
Exercise of stock options30,000
 
 32
 
 
 
 
 32
 
 32
Vesting of restricted stock units and performance share units4,404,213
 
 
 
 
 
 
 
 
 
Tax withholdings related to net share settlements of stock-based compensation awards(1,524,402) 
 (5,387) 
 
 
 
 (5,387) 
 (5,387)
Purchases of treasury stock
 
 
 (4,228,148) (15,053) 
 
 (15,053) 
 (15,053)
Stock-based compensation on equity-classified awards
 
 28,339
 

 
 
 
 28,339
 
 28,339
Distributions to noncontrolling interest holders
 
 
 
 
 
 
 
 (3,113) (3,113)
Balance at June 30, 2019767,155,735
 $76
 $2,271,600
 (200,491,271) $(907,599) $(1,093,232) $34,485
 $305,330
 $809
 $306,139

Groupon, Inc. Stockholders' Equity
 Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' EquityNon-controlling InterestsTotal Equity
 SharesAmountSharesAmount
Balance at December 31, 201938,584,854  $77  $2,310,320  (10,294,117) $(922,666) $(1,032,876) $39,081  $393,936  $1,110  $395,046  
Cumulative effect of change in accounting principle, net of tax—  —  —  —  —  (79) —  (79) —  (79) 
Comprehensive income (loss)—  —  —  —  —  (213,522) (1,961) (215,483) 3,044  (212,439) 
Vesting of restricted stock units and performance share units165,705  —  —  —  —  —  —  —  —  —  
Shares issued under employee stock purchase plan28,621  —  1,163  —  —  —  —  1,163  —  1,163  
Tax withholdings related to net share settlements of stock-based compensation awards(67,135) —  (3,684) —  —  —  —  (3,684) —  (3,684) 
Stock-based compensation on equity-classified awards—  —  15,345  —  —  —  —  15,345  —  15,345  
Distributions to noncontrolling interest holders—  —  —  —  —  —  —  —  (3,845) (3,845) 
Balance at March 31, 202038,712,045  $77  $2,323,144  (10,294,117) $(922,666) $(1,246,477) $37,120  $191,198  $309  $191,507  
See Notes to Condensed Consolidated Financial Statements.


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GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands, except share amounts)
(unaudited)
 Groupon, Inc. Stockholders' Equity    
 Common Stock Additional Paid-In Capital Treasury Stock Accumulated Deficit Accumulated Other Comprehensive Income (Loss) Total Groupon, Inc. Stockholders' Equity Non-controlling Interests Total Equity
 Shares AmountShares Amount 
Balance at December 31, 2017748,541,862
 $75
 $2,174,708
 (188,602,242) $(867,450) $(1,088,204) $31,844
 $250,973
 $872
 $251,845
Cumulative effect of change in accounting principle, net of tax
 
 
 
 
 88,945
 
 88,945
 
 88,945
Reclassification for impact of U.S. tax rate change
 
 
 
 
 (161) 161
 
 
 
Net income (loss)
 
 
 
 
 (6,888) 
 (6,888) 4,093
 (2,795)
Foreign currency translation
 
 
 
 
 
 (1,568) (1,568) 
 (1,568)
Unrealized gain (loss) on available-for-sale securities, net of tax
 
 
 
 
 
 (501) (501) 
 (501)
Exercise of stock options2,400
 
 6
 
 
 
 
 6
 
 6
Vesting of restricted stock units and performance share units4,157,462
 
 
 
 
 
 
 
 
 
Shares issued under employee stock purchase plan746,773
 
 2,434
 
 
 
 
 2,434
 
 2,434
Shares issues to settle liability-classified awards1,240,379
 
 6,436
 
 
 
 
 6,436
 
 6,436
Tax withholdings related to net share settlements of stock-based compensation awards(2,024,590) 
 (9,355) 
 
 
 
 (9,355) 
 (9,355)
Stock-based compensation on equity-classified awards
 
 18,240
 
 
 
 
 18,240
 
 18,240
Distributions to noncontrolling interest holders
 
 
 
 
 
 
 
 (3,315) (3,315)
Balance on March 31, 2018752,664,286
 75
 2,192,469
 (188,602,242) (867,450) (1,006,308) 29,936
 348,722
 1,650
 350,372
Net income (loss)
 
 
 
 
 (95,034) 
 (95,034) 2,780
 (92,254)
Foreign currency translation
 
 
 
 
 
 2,806
 2,806
 
 2,806
Unrealized gain (loss) on available-for-sale securities, net of tax
 
 
 
 
 
 (435) (435) 
 (435)
Exercise of stock options665,343
 
 64
 
 
 
 
 64
 
 64
Vesting of restricted stock units and performance share units3,628,257
 1
 (1) 
 
 
 
 
 
 
Tax withholdings related to net share settlements of stock-based compensation awards(1,151,259) 
 (5,144) 
 
 
 
 (5,144) 
 (5,144)
Stock-based compensation on equity-classified awards
 
 19,353
 
 
 
 
 19,353
 
 19,353
Distributions to noncontrolling interest holders
 
 
 
 
 
 
 
 (3,625) (3,625)
Balance at June 30, 2018755,806,627
 $76
 $2,206,741
 (188,602,242) $(867,450) $(1,101,342) $32,307
 $270,332
 $805
 $271,137
Groupon, Inc. Stockholders' Equity
Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' EquityNon-controlling InterestsTotal Equity
SharesAmountSharesAmount
Balance at December 31, 201838,496,972  $76  $2,234,560  (9,592,756) $(877,491) $(1,010,499) $34,602  $381,248  $1,363  $382,611  
Comprehensive income (loss)—  —  —  —  —  (42,487) 3,313  (39,174) 3,479  (35,695) 
Exercise of stock options625  —   —  —  —  —   —   
Vesting of restricted stock units and performance share units208,020  —  —  —  —  —  —  —  —  —  
Shares issued under employee stock purchase plan35,964  —  1,998  —  —  —  —  1,998  —  1,998  
Tax withholdings related to net share settlements of stock-based compensation awards(79,286) —  (5,681) —  —  —  —  (5,681) —  (5,681) 
Payments for repurchases of common stock—  —  —  (220,399) (15,055) —  —  (15,055) (15,055) 
Stock-based compensation on equity-classified awards—  —  17,731  —  —  —  —  17,731  —  17,731  
Distributions to noncontrolling interest holders—  —  —  —  —  —  —  —  (3,521) (3,521) 
Balance at March 31, 201938,662,295  $76  $2,248,616  (9,813,155) $(892,546) $(1,052,986) $37,915  $341,075  $1,321  $342,396  
See Notes to Condensed Consolidated Financial Statements.


8
7



GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
 Six Months Ended June 30,
 2019 2018
Operating activities   
Net income (loss)$(76,653) $(95,049)
Less: Income (loss) from discontinued operations, net of tax2,162
 
Income (loss) from continuing operations(78,815) (95,049)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:   
Depreciation and amortization of property, equipment and software47,861
 52,149
Amortization of acquired intangible assets7,671
 6,466
Stock-based compensation42,974
 35,644
Impairments of investments
 10,044
Deferred income taxes360
 (6,575)
(Gain) loss from changes in fair value of investments68,985
 8,068
Amortization of debt discount on convertible senior notes6,431
 5,806
Change in assets and liabilities, net of acquisitions and dispositions:   
Accounts receivable(5,311) 27,296
Prepaid expenses and other current assets(4,021) 1,489
Accounts payable(10,890) (9,340)
Accrued merchant and supplier payables(186,519) (172,982)
Accrued expenses and other current liabilities(44,696) 51,140
Other, net7,268
 10,272
Net cash provided by (used in) operating activities from continuing operations(148,702) (75,572)
Net cash provided by (used in) operating activities from discontinued operations
 
Net cash provided by (used in) operating activities(148,702) (75,572)
Investing activities   
Purchases of property and equipment and capitalized software(34,161) (37,517)
Acquisition of business, net of acquired cash
 (57,821)
Acquisitions of intangible assets and other investing activities(1,189) (758)
Net cash provided by (used in) investing activities from continuing operations(35,350) (96,096)
Net cash provided by (used in) investing activities from discontinued operations
 
Net cash provided by (used in) investing activities(35,350) (96,096)
Financing activities   
Issuance costs for revolving credit agreement(2,334) 
Payments for purchases of treasury stock(29,569) 
Taxes paid related to net share settlements of stock-based compensation awards(10,231) (16,138)
Proceeds from stock option exercises and employee stock purchase plan2,038
 2,504
Distributions to noncontrolling interest holders(6,634) (6,940)
Payments of finance lease obligations(12,628) (17,239)
Payments of contingent consideration related to acquisitions
 (1,815)
Net cash provided by (used in) financing activities(59,358) (39,628)
Effect of exchange rate changes on cash, cash equivalents and restricted cash, including cash classified within current assets(1,755) (6,644)
Net increase (decrease) in cash, cash equivalents and restricted cash, including cash classified within current assets(245,165) (217,940)
Less: Net increase (decrease) in cash classified within current assets of discontinued operations
 
Net increase (decrease) in cash, cash equivalents and restricted cash(245,165) (217,940)
Cash, cash equivalents and restricted cash, beginning of period844,728
 885,481
Cash, cash equivalents and restricted cash, end of period (1)
$599,563
 $667,541

 Three Months Ended March 31,
 20202019
Operating activities  
Net income (loss)$(210,478) $(39,008) 
Less: Income (loss) from discontinued operations, net of tax382  2,162  
Income (loss) from continuing operations(210,860) (41,170) 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization of property, equipment and software23,385  24,522  
Amortization of acquired intangible assets2,524  3,894  
Impairment of goodwill109,486  —  
Impairment of long-lived assets22,351  —  
Stock-based compensation14,015  16,411  
Impairment of investment6,684  —  
(Gain) loss from changes in fair value of investments1,405  41,408  
Amortization of debt discount on convertible senior notes3,516  3,175  
Change in assets and liabilities, net of acquisitions and dispositions:
Accounts receivable8,334  (14,200) 
Prepaid expenses and other current assets13,222  3,461  
Right-of-use assets - operating leases7,009  6,481  
Accounts payable5,860  (12,914) 
Accrued merchant and supplier payables(223,098) (136,572) 
Accrued expenses and other current liabilities(11,970) (33,987) 
Operating lease obligations(10,130) (6,481) 
Other, net1,859  (1,511) 
Net cash provided by (used in) operating activities from continuing operations(236,408) (147,483) 
Net cash provided by (used in) operating activities from discontinued operations—  —  
Net cash provided by (used in) operating activities(236,408) (147,483) 
Investing activities
Purchases of property and equipment and capitalized software(10,596) (17,477) 
Proceeds from sale of investment31,605  —  
Acquisitions of intangible assets and other investing activities(1,445) (638) 
Net cash provided by (used in) investing activities from continuing operations19,564  (18,115) 
Net cash provided by (used in) investing activities from discontinued operations—  —  
Net cash provided by (used in) investing activities19,564  (18,115) 
Financing activities
Proceeds from borrowing under revolving credit agreement150,000  —  
Payments for repurchases of common stock—  (14,416) 
Taxes paid related to net share settlements of stock-based compensation awards(3,299) (5,090) 
Proceeds from stock option exercises and employee stock purchase plan1,163  2,006  
Distributions to noncontrolling interest holders(3,845) (3,521) 
Payments of finance lease obligations(2,707) (6,756) 
Net cash provided by (used in) financing activities141,312  (27,777) 
Effect of exchange rate changes on cash, cash equivalents and restricted cash, including cash classified within current assets of discontinued operations(9,174) (3,381) 
Net increase (decrease) in cash, cash equivalents and restricted cash, including cash classified within current assets of discontinued operations(84,706) (196,756) 
Less: Net increase (decrease) in cash classified within current assets of discontinued operations—  —  
Net increase (decrease) in cash, cash equivalents and restricted cash(84,706) (196,756) 
Cash, cash equivalents and restricted cash, beginning of period (1)
752,657  844,728  
Cash, cash equivalents and restricted cash, end of period (1)
$667,951  $647,972  

Non-cash investing and financing activities   
Continuing operations:   
Equipment acquired under capital lease arrangements (2)
$
 $9,581
Leasehold improvements funded by lessor
 557
Liability for purchases of treasury stock(995) 
Increase (decrease) in liabilities related to purchases of property and equipment and capitalized software(767) (789)
Contingent consideration liabilities incurred in connection with acquisition of business
 1,589
Financing obligation incurred in connection with acquisition of business
 8,604


9
8



GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
Non-cash investing and financing activities
Continuing operations:
Liability for repurchases of common stock—  (1,905) 
Increase (decrease) in liabilities related to purchases of property and equipment and capitalized software1,772  (355) 
(unaudited)(1)The following table provides a reconciliation of cash, cash equivalents and restricted cash shown above to amounts reported within the condensed consolidated balance sheets as of March 31, 2020, December 31, 2019 and December 31, 2018 and amounts previously reported within the condensed consolidated balance sheet in our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2019 (in thousands):
(1)The following table provides a reconciliation of cash, cash equivalents and restricted cash shown above to amounts reported within the condensed consolidated balance sheet as of June 30, 2019 and December 31, 2018 and amounts previously reported within the condensed consolidated balance sheet in our Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2018 (in thousands):
 June 30, 2019 June 30, 2018 December 31, 2018
Cash and cash equivalents$596,837
 $662,893
 $841,021
Restricted cash included in prepaid expenses and other current assets2,340
 4,250
 3,320
Restricted cash included in other non-current assets386
 398
 387
Cash, cash equivalents and restricted cash$599,563
 $667,541
 $844,728

(2)
Please refer to Note 6, Leases, for supplemental cash flow information on our leasing obligations, as required by our adoption of ASU 2016-02, Leases ("Topic 842"), on January 1, 2019.


March 31, 2020December 31, 2019March 31, 2019December 31, 2018
Cash and cash equivalents$666,867  $750,887  $645,610  $841,021  
Restricted cash included in prepaid expenses and other current assets878  1,534  1,973  3,320  
Restricted cash included in other non-current assets206  236  389  387  
Cash, cash equivalents and restricted cash$667,951  $752,657  $647,972  $844,728  
See Notes to Condensed Consolidated Financial Statements.


10
9



GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
1. DESCRIPTION OF BUSINESS AND BASIS OF PRESENTATION
Company Information
Groupon, Inc. and its subsidiaries, which commenced operations in October 2008, operate online local commerce marketplaces throughout the world that connect merchants to consumers by offering goods and services, generally at a discount. Customers access those marketplaces through our mobile applications and our websites, primarily localized groupon.com sites in many countries, and our mobile applications.countries.
Our operations are organized into two2 segments: North America and International. See Note 13,12, Segment Information.
Reverse Stock Split
On June 10, 2020, we effectuated a reverse stock split of our common stock at a ratio of 1-for-20. See Note 13, Subsequent Events, for additional information. As a result, the number of shares and income (loss) per share disclosed throughout this Quarterly Report on Form 10-Q have been retrospectively adjusted to reflect the reverse stock split.
COVID-19 Pandemic
The outbreak of COVID-19 and the preventive or protective actions that governments or our merchants and consumers have taken in response to the pandemic have resulted in significant disruption of our operations and have had an adverse impact on our financial condition, results of operations and cash flows. We rely on customers' purchases of vouchers for local experiences, including events and activities, beauty and wellness, and dining. The temporary closure of businesses including restaurants and bars, event venues, and spas, resulted in a significant deterioration in our performance in March 2020, and the negative impact on our business is expected to continue at least as long as customers and merchants remain impacted by governmental measures being implemented to control the spread of the virus, including quarantines, travel restrictions, business shutdowns and restrictions on the movement of people in the United States and abroad.
In light of the impact of COVID-19 on our business, we expect a net loss and negative operating cash flows for the year ending December 31, 2020. We plan to continue to actively manage and optimize our cash balances and liquidity, working capital and operating expenses, although there can be no assurances that we will be able to do so. We have taken several steps to reduce costs and preserve cash in the near-term, including, among others: reducing our workforce and furloughing staff; continuing to sell Goods on our platform instead of quickly exiting the category; reducing marketing expense by significantly shortening payback thresholds and delaying brand marketing investments; continuing to transition merchants to redemption payment terms, instead of fixed payment terms; implementing a hiring freeze; eliminating broad-based merit increases for employees; and replacing cash compensation with equity compensation in 2020 for all Board directors. The future impact of COVID-19 on our business, results of operations, financial condition and liquidity is highly uncertain and will ultimately depend on future developments, including the magnitude and duration of the pandemic and the protective measures associated with reducing its spread.
We determined the significant deterioration in our financial performance due to the disruption in our operations from COVID-19 and the sustained decrease in our stock price required us to evaluate our long-lived assets and goodwill for impairment, which resulted in the impairment of our long-lived assets and goodwill during the first quarter 2020. See Note 2, Goodwill and Long-Lived Assets. Additionally, the economic impacts of COVID-19 resulted in an impairment or a reduction in the fair value of certain of our investments during the first quarter 2020. See Note 3, Investments.
Unaudited Interim Financial Information
We have prepared the accompanying condensed consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") for interim financial reporting. These condensed consolidated financial statements are unaudited and, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals, necessary for a fair presentation of the condensed
11


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
consolidated balance sheets, statements of operations and comprehensive income (loss), cash flows and stockholders' equity for the periods presented. Operating results for the periods presented are not necessarily indicative of the results to be expected for the full year ending December 31, 2019. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") have been omitted in accordance with the rules and regulations of the SEC. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and notes included in our Annual Report on Form 10-K for the year ended December 31, 2018, filed with the SEC on February 12, 2019.
Principles of Consolidation
The condensed consolidated financial statements include the accounts of Groupon, Inc. and its subsidiaries.wholly-owned subsidiaries, majority-owned subsidiaries over which we exercise control and variable interest entities for which we are the primary beneficiary. All intercompany accounts and transactions have been eliminated in consolidation. The condensed consolidated financial statements were prepared in accordance with U.S. GAAP and include the assets, liabilities, revenue and expenses of all wholly-owned subsidiaries and majority-owned subsidiaries over which we exercise control and a variable interest entity for which we have determined that we are the primary beneficiary. In the first quarter of 2019, we extended our arrangement through July 2022 with the strategic partner in the variable interest entity that we consolidate. Outside stockholders' interests in subsidiaries are shown on the condensed consolidated financial statements as Noncontrolling interests. Investments in entities in which we do not have a controlling financial interest are accounted for under the equity method, the fair value option, as available-for-sale securities or at cost adjusted for observable price changes and impairments, as appropriate.
Adoption of New Accounting Standards
We adopted the guidance in ASU 2016-02, Leases (Topic 842) on January 1, 2019. This ASU requires the recognition of lease assets and liabilities for operating leases, in addition to the finance lease assets and liabilities historically recorded on our condensed consolidated balance sheets. See Note 6, Leases, for information on the impact of adopting Topic 842 on our accounting policies.
We adopted the guidance in ASU 2018-07, Compensation - Stock Compensation (Topic 718) - Improvements to Nonemployee Share-Based Payment Accounting, on January 1, 2019. This ASU expands the scope to make the guidance for share-based payment awards to nonemployees consistent with the guidance for share-based payment awards to employees. The adoption of ASU 2018-07 did not have a material impact on the condensed consolidated financial statements.
We adopted the guidance in ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40) - Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract, on January 1, 2019. This ASU requires entities in a hosting arrangement that is a service contract to follow the guidance in Subtopic 350-40, Internal Use Software, to determine which costs to implement the service contract would be capitalized as an asset related to the service contract and which costs would be expensed. The requirements of ASU 2018-15 have been applied on a prospective basis to implementation costs incurred on or after January 1, 2019. As a result of the adoption of ASU 2018-15, we capitalized $1.9 million and $2.8 million of implementation costs for the three and six months ended June 30, 2019. Those capitalized costs are included within Other non-current assets on the condensed consolidated balance sheet as of June 30, 2019. We have not recognized any amortization related to these implementation costs. We will amortize the implementation costs on a straight-line basis over the term of the associated hosting arrangement for each module or component of the related hosting arrangement when it is ready for its intended use. Amortization costs will be recorded in Selling, general and administrative expense on the condensed consolidated statements of operations.
Reclassifications and Terminology Changes
Certain reclassifications have been made to the condensed consolidated financial statements of prior periods and the accompanying notes to conform to the current period presentation.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with U.S. GAAPgenerally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the reported amounts and classifications of assets and liabilities, revenue and expenses, and the related disclosures of contingent liabilitiesreported in the condensed consolidated financial statements and accompanying notes. Estimates in our financial statements include, but are used for, but not limited to, the following: variable consideration from unredeemed vouchers, income taxes, leases, initial valuation and subsequent impairment testing of goodwill, andother intangible assets and long-lived assets, investments, receivables, customer refunds and other reserves, contingent liabilities, and the useful lives of property, equipment and software and intangible assets. Actual results could differ materially from those estimates.
Adoption of New Accounting Standards
We adopted the guidance in ASU 2016-13, Financial Instruments - Credit Losses (Topic 326) - Measurement of Credit Losses of Financial Instruments ("CECL")on January 1, 2020. This ASU requires entities to measure credit losses for financial assets measured at amortized cost based on expected losses over the lifetime of the asset rather than incurred losses. The adoption of ASU 2016-13 did not have a material impact on the condensed consolidated financial statements.
We adopted the guidance in ASU 2017-04, Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment on January 1, 2020. This ASU eliminates Step 2 of the goodwill impairment test and requires a goodwill impairment to be measured as the amount by which a reporting unit's carrying amount exceeds its fair value, not to exceed the carrying amount of its goodwill. During the first quarter 2020, we determined a triggering event occurred that required us to evaluate our goodwill for impairment, and we recorded an impairment charge as a result of that assessment. See Note 2, Goodwill and Long-Lived Assets, for additional information.
We adopted the guidance in ASU 2018-13, Fair Value Measurement (Topic 820) - Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement on January 1, 2020. This ASU modifies the disclosure requirements in Topic 820, Fair Value Measurements, by removing, modifying, or adding certain disclosures. The adoption of ASU 2018-13 did not have a material impact on the condensed consolidated financial statements, but did impact the related disclosures. See Note 10, Fair Value Measurements, for additional information.
12


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
2. GOODWILL AND OTHER INTANGIBLELONG-LIVED ASSETS
In accordance with ASC Topic 350, Intangibles — Goodwill and Other, we evaluate goodwill for impairment annually on October 1 or more frequently when an event occurs or circumstances change that indicates the carrying value may not be recoverable. We also review our long-lived assets, such as property, equipment and software, right-of-use assets and intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. During the first quarter 2020, we determined the significant deterioration in our financial performance due to the disruption in our operations from COVID-19 and the sustained decrease in our stock price required us to evaluate our goodwill and long-lived assets for impairment.
Future events and changing market conditions due to the impact of COVID-19 may require us to re-evaluate the estimates used in our fair value measurements, which could result in additional impairment of long-lived assets or goodwill in future periods that may have a material effect on our operating results.
Goodwill
In order to evaluate goodwill for impairment, we compared the fair values of our 3 reporting units (North America, EMEA and Asia Pacific) to their carrying values. In determining fair values for our reporting units, we used the discounted cash flow method and the market multiple valuation approach that use Level 3 inputs. The significant estimates used in the discounted cash flow models are the risk-adjusted discount rates; forecasted revenue, cost of revenue and operating expenses; forecasted capital expenditures and working capital needs; weighted average cost of capital; rates of long-term growth; and income tax rates. These estimates considered the recent deterioration in financial performance of the reporting units as well as the anticipated rate of recovery, and implied risk premiums based on the market prices of our equity and debt as of the assessment date. The significant estimates used in the market multiple valuation approach include identifying business factors such as size, growth, profitability, risk and return on investment and assessing comparable revenue and earnings multiples. As a result of the interim quantitative assessment of goodwill, we identified a partial impairment of goodwill in our EMEA reporting unit within the International segment and recognized goodwill impairment of $109.5 million for the three months ended March 31, 2020. As a result of the goodwill impairment, the EMEA reporting unit had a negative carrying value and remaining goodwill of $26.3 million as of March 31, 2020. We did not recognize any goodwill impairment in our North America or Asia Pacific reporting units.

The following table summarizes goodwill activity by segment for the sixthree months ended June 30, 2019March 31, 2020 (in thousands):
North AmericaInternationalConsolidated
Balance as of December 31, 2019$178,685  $146,332  $325,017  
Impairment loss—  (109,486) (109,486) 
Foreign currency translation—  (4,276) (4,276) 
Balance as of March 31, 2020$178,685  $32,570  $211,255  
 North America International Consolidated
Balance as of December 31, 2018$178,685
 $146,806
 $325,491
Foreign currency translation
 (786) (786)
Balance as of June 30, 2019$178,685
 $146,020
 $324,705
13

The following table summarizes intangible assets as of June 30, 2019 and December 31, 2018 (in thousands):
 June 30, 2019 December 31, 2018
Asset CategoryGross Carrying Value Accumulated Amortization Net Carrying Value Gross Carrying Value Accumulated Amortization Net Carrying Value
Customer relationships$16,200
 $14,400
 $1,800
 $16,200
 $11,700
 $4,500
Merchant relationships21,486
 6,157
 15,329
 21,554
 4,105
 17,449
Trade names9,467
 7,074
 2,393
 9,476
 6,799
 2,677
Developed technology13,813
 13,601
 212
 13,825
 13,485
 340
Patents21,744
 17,254
 4,490
 20,508
 16,451
 4,057
Other intangible assets26,091
 11,319
 14,772
 26,007
 9,629
 16,378
Total$108,801
 $69,805
 $38,996
 $107,570
 $62,169
 $45,401



10

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
Long-lived Assets
Following our review of long-lived assets for impairment in the first quarter 2020, we also recognized long-lived asset impairment of $22.4 million within our International segment related to our EMEA operations. The assets classified as Level 3 measurements were written down to fair value based on the discounted cash flow method. The significant estimates used in the discounted cash flow models are the risk-adjusted discount rates; forecasted revenue, cost of revenue and operating expenses; forecasted capital expenditures and working capital needs; weighted average cost of capital; rates of long-term growth; and income tax rates.

The following table summarizes long-lived asset impairment by asset type for the three months ended March 31, 2020 (in thousands):
Long-Lived Asset CategoryImpairment
Property, equipment and software, net
Warehouse equipment$— 
Furniture and fixtures413 
Leasehold improvements2,806 
Office equipment198 
Purchased software14 
Computer hardware2,842 
Finance leases— 
Right-of-use assets - finance leases, net1,318 
Capitalized software304 
Internally-developed software2,988 
Total Property, equipment and software, net$10,883 
Right-of-use assets - operating leases, net 10,494 
Intangible assets, net103 
Other non-current assets871 
Total long-lived assets$22,351 
The following table summarizes intangible assets as of March 31, 2020 and December 31, 2019 (in thousands):
March 31, 2020December 31, 2019
Intangible Asset CategoryGross Carrying ValueAccumulated AmortizationNet Carrying ValueGross Carrying ValueAccumulated AmortizationNet Carrying Value
Customer relationships$16,200  $16,200  $—  $16,200  $16,200  $—  
Merchant relationships20,957  8,697  12,260  22,193  8,268  13,925  
Trade names9,400  7,471  1,929  9,558  7,369  2,189  
Developed technology2,300  1,556  744  3,651  2,685  966  
Patents23,627  18,674  4,953  23,021  18,167  4,854  
Other intangible assets26,701  13,491  13,210  26,115  12,757  13,358  
Total$99,185  $66,089  $33,096  $100,738  $65,446  $35,292  

14


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
Amortization of intangible assets is computed using the straight-line method over their estimated useful lives, which range from 1 to 10 years. Amortization expense related to intangible assets was $3.8$2.5 million and $3.5$3.9 million for the three months ended June 30, 2019March 31, 2020 and 2018, and $7.7 million and $6.4 million for the six months ended June 30, 2019 and 2018.2019. As of June 30, 2019,March 31, 2020, estimated future amortization expense related to intangible assets is as follows (in thousands):
Remaining amounts in 2019$6,384
20207,780
20217,046
20226,730
20235,582
Thereafter5,474
Total$38,996

Remaining amounts in 2020$6,850  
20217,598  
20227,007  
20235,869  
20242,359  
Thereafter3,413  
Total$33,096  

3. INVESTMENTS
The following table summarizes investments as of June 30, 2019March 31, 2020 and December 31, 20182019 (dollars in thousands):
 June 30, 2019 Percent Ownership of Voting Stock December 31, 2018 Percent Ownership of Voting Stock
Available-for-sale securities - redeemable preferred shares$10,201
 19%to25% $10,340
 19%to25%
Fair value option investments4,917
 10%to19% 73,902
 10%to19%
Other equity investments24,183
 1%to19% 24,273
 1%to19%
Total investments$39,301
     $108,515
    

Available-for-Sale Securities - Redeemable Preferred Shares
The following table summarizes amortized cost, gross unrealized gain, gross unrealized loss and fair value of redeemable preferred shares as of June 30, 2019 and December 31, 2018 (in thousands):
 June 30, 2019 December 31, 2018
Amortized cost$9,961
 $9,961
Gross unrealized gain (loss)240
 379
Fair value$10,201
 $10,340

We recorded other-than-temporary impairments of available-for-sale securities of $4.6 million and $5.4 million for the three and six months ended June 30, 2018. Those impairments are classified within Other income (expense), net on the condensed consolidated statements of operations. There were no impairments of available-for-sale securities for the three and six months ended June 30, 2019.


11

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

March 31, 2020Percent Ownership of Voting StockDecember 31, 2019Percent Ownership of Voting Stock
Available-for-sale securities - redeemable preferred shares$—  19%to25%$—  19%to25%
Fair value option investments—  10%to19%1,405  10%to19%
Other equity investments33,699  1%to19%75,171  1%to19%
Total investments$33,699  $76,576  
Fair Value Option Investments 
In connection with the dispositions of controlling stakes in TMON Inc. ("TMON"), an entity based in the Republic of Korea in May 2015 and Groupon India in August 2015,prior periods, we obtained minority investments in Monster Holdings LP ("Monster LP") and in Nearbuy Pte Ltd. ("Nearbuy"), respectively.. We have made an irrevocable election to account for both of those investments at fair value with changes in fair value reported in earnings. We elected to apply fair value accounting to those investments because we believe that fair value is the most relevant measurement attribute for those investments, andas well as to reduce operational and accounting complexity. Our election to apply fair value accounting to those investments has and may continue to cause fluctuations in our earnings from period to period.
We determined that the fair value of our investments in Monster LP and Nearbuy were $0.0 million and $4.9 million, respectively, as of June 30, 2019 and $69.4 million and $4.5 million, respectively, as of December 31, 2018.TheThe following table summarizes gains and losses due to changes in fair value of those investments for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended March 31,
20202019
Monster LP$—  $(41,459) 
Nearbuy(1,405) 51  
Total$(1,405) $(41,408) 
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Monster LP$(27,949) $(3,054) $(69,408) $(8,285)
Nearbuy372
 19
 423
 217
Total$(27,577) $(3,035) $(68,985) $(8,068)
During the first quarter 2020, we recognized a $1.4 million loss from changes in the fair value of our investment in Nearbuy due to revised cash flow projections and an increase in the discount rate applied to those forecasts, which increased to 30% as of March 31, 2020, as compared with 20% as of December 31, 2019. The revisions to the financial projections and the increase in the discount rate applied as of March 31, 2020 were due to the deterioration in the financial condition of Nearbuy as a result of COVID-19, which resulted in underperformance as compared with prior projections and an increase to financial projection risk.
15


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
During the first quarter 2019, we recognized a $41.5 million loss from changes in the fair value of our investment in Monster LP due to the revised cash flow projections provided by TMON in March 2019 and an increase in the discount rate applied to those forecasts, which increased to 26.0% as of March 31, 2019, as compared with 21.0% as of December 31, 2018. The increase in the discount rate applied as of March 31, 2019 was due to the deterioration in the financial condition of TMON and the competitive environment in the Korean e-commerce industry, which resulted in an increase to financial projection risk. During the second quarter 2019, we recognized an additional loss of $27.9 million from changes in the fair value of our investment in Monster LP due to revised financial projections provided by TMON in June 2019. The revisions to the financial projections were made as a result of TMON’s continued underperformance as compared with prior projections along with adjustments to their business model.
The following table summarizesWe determined that the condensed financial information forfair value of our investment in Monster LP for the three and six months ended June 30, 2019Nearbuy was $0.0 million and 2018 (in thousands):$0.0 million as of March 31, 2020 and $0.0 million and $1.4 million as of December 31, 2019.
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Revenue$131,816
 $84,525
 $252,016
 $171,384
Gross profit9,542
 6,574
 17,407
 13,811
Loss before income taxes(31,253) (35,447) (60,324) (68,867)
Net loss(31,253) (35,447) (60,324) (68,867)
Other Equity Investments
Other equity investments representsrepresent equity investments without readily determinable fair values. We have elected to record equity investments without readily determinable fair values recorded at cost adjusted for observable price changes and impairments. We recorded a $4.6 million impairmentDuring the first quarter 2020, we sold 50% of our shares in an other equity investment for the three and six months ended June 30, 2018. That impairment is classified within Other income (expense), net on the condensed consolidated statementstotal cash consideration of operations. There were no other adjustments$34.0 million, which approximated cost adjusted for observable price changes relatedas of December 31, 2019.
In addition, we recorded a $6.7 million impairment during the first quarter 2020 to these investments since our adoptionan other equity method investment as a result of ASU 2016-01, Financial Instruments (Topic 825-10) - Recognitionrevised cash flow projections and Measurement of Financial Assets and Financial Liabilities, on January 1, 2018.a deterioration in financial condition due to COVID-19.


12

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

4. SUPPLEMENTAL CONDENSED CONSOLIDATED BALANCE SHEETS AND STATEMENTS OF OPERATIONS INFORMATION
The following table summarizes other income (expense), net for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Interest income$1,915
 $1,836
 $3,851
 $3,345
Interest expense(5,442) (5,228) (11,133) (10,721)
Changes in fair value of investments(27,577) (3,035) (68,985) (8,068)
Foreign currency gains (losses), net2,609
 (12,533) 930
 (11,135)
Impairments of investments
 (9,189) 
 (10,044)
Other1
 1,692
 (12) 1,651
Other income (expense), net$(28,494) $(26,457) $(75,349) $(34,972)

Three Months Ended March 31,
20202019
Interest income$2,556  $1,936  
Interest expense(6,958) (5,691) 
Changes in fair value of investments(1,405) (41,408) 
Foreign currency gains (losses), net(6,503) (1,679) 
Impairment of investment(6,684) —  
Other (13) 
Other income (expense), net$(18,987) $(46,855) 
The following table summarizes prepaid expenses and other current assets as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
March 31, 2020December 31, 2019
Merchandise inventories$12,932  $25,426  
Prepaid expenses27,521  27,077  
Income taxes receivable10,335  4,791  
Other16,315  24,779  
Total prepaid expenses and other current assets$67,103  $82,073  
 June 30, 2019 December 31, 2018
Merchandise inventories$29,235
 $33,739
Prepaid expenses32,414
 28,209
Income taxes receivable6,693
 6,717
Other22,714
 19,450
Total prepaid expenses and other current assets$91,056
 $88,115
16

The following table summarizes accrued merchant and supplier payables as of June 30, 2019 and December 31, 2018 (in thousands):
 June 30, 2019 December 31, 2018
Accrued merchant payables$333,441
 $371,279
Accrued supplier payables (1)
130,684
 280,502
Total accrued merchant and supplier payables$464,125
 $651,781
(1)Amounts include payables to suppliers of inventories and providers of shipping and fulfillment services.


13

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes other non-current assets as of March 31, 2020 and December 31, 2019 (in thousands):
March 31, 2020December 31, 2019
Deferred income tax$4,625  $4,829  
Debt issue costs, net2,033  2,156  
Deferred commissions expense8,105  10,133  
Deferred cloud implementation costs10,262  7,372  
Other3,920  4,115  
Total other non-current assets$28,945  $28,605  

The following table summarizes accrued merchant and supplier payables as of March 31, 2020 and December 31, 2019 (in thousands):
March 31, 2020December 31, 2019
Accrued merchant payables$227,216  $366,573  
Accrued supplier payables (1)
83,847  174,367  
Total accrued merchant and supplier payables$311,063  $540,940  
(1)Amounts include payables to suppliers of inventories and providers of shipping and fulfillment services.
The following table summarizes accrued expenses and other current liabilities as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
June 30, 2019 December 31, 2018March 31, 2020December 31, 2019
Refunds reserve$19,812
 $27,957
Refunds reserve$27,694  $22,002  
Compensation and benefits56,600
 56,173
Compensation and benefits41,761  49,009  
Accrued marketing29,227
 39,094
Accrued marketing12,278  41,110  
Customer credits17,516
 15,118
Customer credits24,559  13,764  
Income taxes payable5,320
 8,987
Income taxes payable2,763  5,044  
Deferred revenue19,949
 25,452
Deferred revenue18,501  17,951  
Current portion of lease obligations (1)
43,033
 17,207
Operating and finance lease obligationsOperating and finance lease obligations38,328  40,768  
Other67,153
 77,046
Other76,213  70,544  
Total accrued expenses and other current liabilities$258,610
 $267,034
Total accrued expenses and other current liabilities$242,097  $260,192  

(1)
Current portion of lease obligations as of June 30, 2019 includes $25.0 million of additional lease obligations that were recognized on January 1, 2019 as a result of the adoption of Topic 842. Refer to Note 6, Leases, for additional information.
The following table summarizes other non-current liabilities as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
March 31, 2020December 31, 2019
Contingent income tax liabilities$27,077  $30,121  
Finance lease obligations3,843  5,831  
Deferred income taxes3,682  3,903  
Other5,071  5,132  
Total other non-current liabilities$39,673  $44,987  
 June 30, 2019 December 31, 2018
Contingent income tax liabilities$32,756
 $39,858
Deferred rent (1)

 32,186
Deferred income taxes4,164
 6,619
Other16,820
 22,025
Total other non-current liabilities$53,740
 $100,688

(1)
Non-current operating lease liabilities as of June 30, 2019 are included within Operating lease obligations on the condensed consolidated balance sheet as a result of the adoption of Topic 842 on January 1, 2019. Refer to Note 6, Leases, for additional information.
17


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
5. FINANCING ARRANGEMENTS
Convertible Senior Notes
On April 4, 2016, we issued $250.0 million in aggregate principal amount of convertible senior notes (the "Notes") in a private placement to A-G Holdings, L.P. ("AGH"). Michael Angelakis, the chairman and chief executive officer of Atairos Group, Inc. ("Atairos"), joined our Board of Directors (the "Board") in connection with the issuance of the Notes. Atairos controls the voting power of AGH. The net proceeds from this offering were $243.2 million after deducting issuance costs. The Notes bear interest at a rate of 3.25% per annum, payable annually in arrears on April 1 of each year, beginning on April 1, 2017. The Notes will mature on April 1, 2022, subject to earlier conversion or redemption.
Each $1,000 of principal amount of the Notes initially is convertible into 185.18529.25926 shares of common stock, which is equivalent to an initial conversion price of $5.40$108.00 per share, subject to adjustment upon the occurrence of specified events. Upon conversion, we can elect to settle the conversion value in cash, shares of our common stock, or any combination of cash and shares of our common stock. Holders of the Notes may convert their Notes at their option at any time until the close of business on the scheduled trading day immediately preceding the maturity date. In addition, if specified corporate events occur prior to the maturity date, we may be required to increase the conversion rate for holders who elect to convert based on the effective date of such event and the applicable stock price attributable to the event, as set forth in a table contained in the indenture governing the Notes (the "Indenture"). Based on the closing price of the common stock of $3.58$19.60 as of June 30, 2019,March 31, 2020, the if-converted value of the Notes was less than the principal amount.
With certain exceptions, upon a fundamental change (as defined in the Indenture), the holders of the Notes may require us to repurchase all or a portion of their Notes for cash at a purchase price equal to the principal amount plus accrued and unpaid interest. In addition, we may redeem the Notes, at our option, at a purchase price equal to the principal amount plus accrued and unpaid interest on or after April 1, 2020, if the closing sale price of the common stock exceeds 150% of the then-current conversion price for 20 or more trading days in the 30 consecutive trading-day period preceding the exercise of this redemption right.
The Notes are senior unsecured obligations that rank equal in right of payment to all senior unsecured indebtedness and rank senior in right of payment to any indebtedness that is contractually subordinated to the Notes.
The Indenture includes customary events of default. If an event of default, as defined in the Indenture, occurs and is continuing, the principal amount of the Notes and any accrued and unpaid interest may be declared immediately due and payable. In the case of bankruptcy or insolvency, the principal amount of the Notes and any accrued and unpaid interest would automatically become immediately due and payable.
We have separated the Notes into their liability and equity components in the accompanying condensed consolidated balance sheets. The carrying amount of the liability component was calculated by measuring the fair value of a similar liability that does not have an associated conversion feature. The carrying amount of the equity component, representing the conversion option, was determined by deducting the fair value of the liability component from the principal amount of the Notes. The difference between the principal amount of the Notes and the liability component (the "debt discount") is amortized to interest expense at an effective interest rate of 9.75% over the term of the Notes. The equity component of the Notes is included in additional paid-in capital in the condensed consolidated balance sheets and is not remeasured as long as it continues to meet the conditions for equity classification.
We incurred transaction costs of approximately $6.8 million related to the issuance of the Notes. Those transaction costs were allocated to the liability and equity components in the same manner as the allocation of the proceeds from the Notes. Transaction costs attributable to the liability component of $4.8 million were recorded as a debt discount in the condensed consolidated balance sheet and are being amortized to interest expense over the term of the Notes. Transaction costs attributable to the equity component of $2.0 million were recorded in stockholders' equity as a reduction of the equity component.
The carrying amount of the Notes consisted of the following as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
 June 30, 2019 December 31, 2018
Liability component:   
Principal amount$250,000
 $250,000
Less: debt discount(41,900) (48,331)
Net carrying amount of liability component$208,100
 $201,669
    
Net carrying amount of equity component$67,014
 $67,014

March 31, 2020December 31, 2019
Liability component:
Principal amount$250,000  $250,000  
Less: debt discount(31,615) (35,131) 
Net carrying amount of liability component$218,385  $214,869  
Net carrying amount of equity component$67,014  $67,014  
The estimated fair value of the Notes as of June 30, 2019March 31, 2020 and December 31, 20182019 was $267.1$248.4 million and $257.1$262.7 million, and was determined using a lattice model. We classified the fair value of the Notes as a Level 3 measurement due to the lack of observable market data over fair value inputs such as our stock price volatility over the term of the Notes and our cost of debt.
As of June 30, 2019,March 31, 2020, the remaining term of the Notes is approximately 2 years and 9 months.years. During the three and six months ended June 30,March 31, 2020 and 2019, and 2018, we recognized interest costs on the Notes as follows (in thousands):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Contractual interest (3.25% of the principal amount per annum)$2,032
 $2,032
 $4,064
 $4,064
Amortization of debt discount3,256
 2,940
 6,431
 5,806
Total$5,288
 $4,972
 $10,495
 $9,870

Three Months Ended March 31,
20202019
Contractual interest (3.25% of the principal amount per annum)$2,032  $2,032  
Amortization of debt discount3,516  3,175  
Total$5,548  $5,207  
Note Hedges and Warrants
In May 2016, we purchased convertible note hedges with respect to our common stock for a cost of $59.1 million from certain bank counterparties. The convertible note hedges provide us with the right to purchase up to 46.32.3 million shares of our common stock at an initial strike price of $5.40$108.00 per share, which corresponds to the initial conversion price of the Notes, and are exercisable upon conversion of the Notes. The convertible note hedges are intended to reduce the potential economic dilution upon conversion of the Notes. The convertible note hedges are separate transactions and are not part of the terms of the Notes. Holders of the Notes do not have any rights with respect to the convertible note hedges.
In May 2016, we also sold warrants for total cash proceeds of $35.5 million to certain bank counterparties. The warrants provide the counterparties with the right to purchase up to 46.32.3 million shares of our common stock at a strike price of $8.50$170.00 per share. The warrants expire on various dates between July 1, 2022 and August 26, 2022 and are exercisable on their expiration dates. The warrants are separate transactions and are not part of the terms of the Notes or convertible note hedges. Holders of the Notes and convertible note hedges do not have any rights with respect to the warrants.
The amounts paid and received for the convertible note hedges and warrants were recorded in additional paid-in capital in the condensed consolidated balance sheets as of June 30, 2019March 31, 2020 and December 31, 2018.2019. The convertible note hedges and warrants are not remeasured as long as they continue to meet the conditions for equity classification. The amounts paid for the convertible note hedges are tax deductible over the term of the Notes, while the proceeds received from the warrants are not taxable. 
Under the if-converted method, the shares of common stock underlying the conversion option in the Notes are included in the diluted earnings per share denominator and the interest expense on the Notes, net of tax, is added to the numerator. However, upon conversion, there will be no economic dilution from the Notes, as exercise of the convertible note hedges eliminates any dilution from the Notes that would have otherwise occurred when the price of our common stock exceeds the conversion price. Taken together, the purchase of the convertible note hedges and sale of warrants are intended to offset any actual dilution from the conversion of the Notes and to effectively increase the overall conversion price from $5.40$108.00 to $8.50$170.00 per share.
Revolving Credit Agreement
In May 2019, we entered into a second amended and restated senior secured revolving credit agreement (the "2019 Credit Agreement") which provides for aggregate principal borrowings of up to $400.0 million and matures in May 2024. The 2019 Credit Agreement replaced our previous $250.0 million amended and restated credit agreement that was scheduled to mature in June 2019 (the "2016 Credit Agreement"). We recorded a liability fordeferred debt issuance costs of $2.3$2.4 million related to the 2019 Credit Agreement. Those deferred costs are included within Other non-current assets on the condensed consolidated balance sheet as of March 31, 2020 and will be amortized to interest expense over the term of the agreement.
Borrowings under the 2019 Credit Agreement bear interest, at our option, at a rate per annum equal to (a) an adjusted LIBO rate or (b) a customary base rate (with loans denominated in certain currencies bearing interest at rates specific to such currencies) plus an additional margin ranging between 0.50% and 2.00%. We are required to pay quarterly commitment fees ranging from 0.25% to 0.35% per annum of the average daily amount of unused commitments available under the 2019 Credit Agreement. The 2019 Credit Agreement also provides for the issuance of up to $75.0 million in letters of credit, provided that the sum of outstanding borrowings and letters of credit do not exceed the maximum funding commitment of $400.0 million.
The 2019 Credit Agreement is secured by substantially all of our tangible and intangible assets, including a pledge of 100% of the outstanding capital stock of substantially all of our direct and indirect domestic subsidiaries and 65% of the shares or equity interests of first-tier foreign subsidiaries and each U.S. entity whose assets substantially consist of capital stock and/or intercompany debt of one or more foreign subsidiaries, subject to certain exceptions. Certain of our domestic subsidiaries are guarantors under the 2019 Credit Agreement.
The 2019 Credit Agreement contains various customary restrictive covenants that limit our ability to, among other things: incur additional indebtedness; make dividend and other restricted payments, including limiting the amount of our share repurchases; enter into sale and leaseback transactions; make investments, loans or advances; grant or incur liens on assets; sell assets; engage in mergers, consolidations, liquidations or dissolutions; and engage in transactions with affiliates. The 2019 Credit Agreement requires us to maintain compliance with specified financial covenants, comprised of a minimum fixed charge coverage ratio, a maximum leverage ratio, a maximum senior secured leverage ratio and a minimum liquidity ratio, each as set forth in the 2019 Credit Agreement. We are also required to maintain, as of the last day of each fiscal quarter, unrestricted cash of at least $250.0 million, including $125.0 million in accounts held with lenders under the 2019 Credit Agreement or their affiliates. Non-compliance with these covenants may result in termination of the commitments under the 2019 Credit Agreement and any then outstanding borrowings may be declared due and payable immediately. We have the right to terminate the 2019 Credit Agreement or reduce the available commitments at any time.
AsWe had $150.0 million of June 30, 2019, we had no borrowings and $18.9 million of outstanding letters of credit under the 2019 Credit Agreement andas of March 31, 2020. We had $18.1 million of outstanding letters of credit under the 2019 Credit Agreement as of December 31, 2018,2019. In April 2020, we had no borrowings outstanding under the 2016 Credit Agreement. As of June 30, 2019, we had outstanding letters of credit of $18.2borrowed an additional $50.0 million under the 2019 Credit AgreementAgreement. See Item 2. Liquidity and Capital Resources, for additional information.
6. COMMITMENTS AND CONTINGENCIES
Our contractual obligations and commitments and future operating income under our operating subleases as of DecemberMarch 31, 2018, we had outstanding letters of credit of $19.2 million under the 2016 Credit Agreement.
6. LEASES
Adoption of ASC Topic 842, Leases
On January 1, 2019, we adopted ASC Topic 842 using the modified retrospective transition method. Topic 842 requires the recognition of lease assets2020 and liabilities for operating leases, in addition to the finance lease assets and liabilities previously recorded on our condensed consolidated balance sheets. Beginning on January 1, 2019, our condensed consolidated financial statements are presented in accordance with the revised policies, while prior period amounts are not adjusted and continue to be reported in accordance with our historical policies. The modified retrospective transition method required the cumulative effect, if any, of initially applying the guidance to be recognized as an adjustment to our accumulated deficit as of our adoption date. As a result of adopting Topic 842, we recognized additional lease assets and liabilities of $109.6 million as of January 1, 2019. The discount rate used to calculate that adjustment was the rate implicit in the lease, unless that rate was not readily determinable. For leases for which the rate was not readily determinable, the discount rate used was our incremental borrowing rate as of the adoption date, January 1, 2019. There was no cumulative effect adjustment to our accumulated deficit as a result of initially applying the guidance.
We elected the package of practical expedients permitted under the transition guidance within Topic 842, which allowed us to carry forward prior conclusions about lease identification, classification and initial direct costs for leases entered into prior to adoption of Topic 842. Additionally, we elected to not separate lease and non-lease components for all of our leases. For leases with a term of 12 months or less, we elected the short-term lease exemption, which allowed us to not recognize right-of-use assets or lease liabilities for qualifying leases existing at transition and new leases we may enter into in the future.
General Description of Leases
We have entered into various non-cancelable operating lease agreements for our offices and data centers and non-cancelable finance lease agreements for property and equipment. We classify leases at their commencement as either operating or finance leases and may receive renewal or expansion options, rent holidays and leasehold improvement or other incentives on certain lease agreements.
Our operating leases primarily consist of leases for real estate throughout the world with lease expirations between 2019 and 2026. These arrangements typically do not transfer ownership of the underlying asset as we do not assume, nor do we intend to assume, the risks and rewards of ownership. Our finance leases are related to purchases of property and equipment, primarily computer hardware, with expirations between 2019 and 2023.


14

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

We recognize a right-of-use asset and lease liability for all of our leases at the commencement of the lease. Lease liabilities are measured based on the present value of the minimum lease payments discounted by a rate determined as ofthrough the date of commencement. Right-of-use assets are measured based on the lease liability adjusted for any initial direct costs, prepaid rent, or lease incentives. Minimum lease payments made under operating and finance leases are apportioned between interest expense and a reduction of the related operating and finance lease obligations. The interest expense on operating leases is presented within Selling, general and administrative expense on the condensed consolidated statements of operations and the related operating lease obligation is presented within Accrued expenses and other current liabilities and Operating lease obligations on the condensed consolidated balance sheets. The interest expense on finance leases is presented within Other income (expense), net on the condensed consolidated statements of operations and the related finance lease obligation is presented within Accrued expenses and other current liabilities and Other non-current liabilities on the condensed consolidated balance sheets.
We have also subleased certain office facilities under operating lease agreements, with expirations between 2019 and 2026. We recognize sublease rentals on a straight-line basis over their respective lease terms.
The following summarizes right-of-use assets as of June 30, 2019 (in thousands):
 June 30, 2019
Right-of-use assets - operating leases$127,305
Right-of-use assets - finance leases (1)
35,201
Total right-of-use assets, gross162,506
Less: accumulated depreciation and amortization(25,572)
Right-of-use assets, net$136,934

(1)Right-of-use assets for finance leases are included in Property, equipment and software, net on the condensed consolidated balance sheet.
Related Party Sublease Agreement
On December 28, 2016, we entered into a sublease for portions of our office space at 600 West Chicago to Uptake, Inc. ("Uptake"), a Lightbank LLC ("Lightbank") portfolio company. Eric Lefkofsky, our co-founder and Chairman of the Board, is a co-founder and owns a significant equity interest in Lightbank. The sublease was a market rate transaction on terms that we believe are no less favorable than would have been reached with an unrelated third party. The sublease extends through January 31, 2026 and the sublease rentals over the entire term total approximately $18.2 million. Pursuant to our related party transaction policy, our Audit Committee approved the sublease. We recognized income from the sublease of $0.5 million and $0.5 million for the three months ended June 30, 2019 and 2018, and $1.2 million and $1.0 million for the six months ended June 30, 2019 and 2018.
Significant Assumptions and Judgments
Significant judgment is required when determining whether a contract is or contains a lease. We review contracts to determine whether the language conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
As discussed above, the present value of minimum lease payments is used in determining the value of our operating and finance leases. The discount rate used to calculate the present value for lease payments is the rate implicit in the lease, unless that rate cannot be readily determined. For leases in which the rate implicit in the lease is not readily determinable, the discount rate is our incremental borrowing rate, which is determined based on information available at lease commencement and is equal to the rate of interest that we would have to pay to borrow on a collateralized basis over a similar term in an amount equal to the lease payments in a similar economic environment. The discount rate used for our lease obligations as of June 30, 2019 and January 1, 2019 ranged from 1.5% to 6.9%. As of June 30, 2019, the weighted-average remaining lease term for our finance leases and operating leases was 2 years and 5 years. As of June 30, 2019, the weighted-average discount rate for our finance leases and operating leases was 5.1% and 5.6%.


15

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table summarizes our lease cost and sublease income for the three and six months ended June 30, 2019 (in thousands):
 Three Months Ended June 30, 2019 Six Months Ended June 30, 2019
Financing lease cost:   
Amortization of right-of-use assets$5,999
 $12,755
Interest on lease liabilities266
 573
Total finance lease cost6,265
 13,328
Operating lease cost8,737
 17,211
Variable lease cost1,825
 3,909
Short-term lease cost169
 210
Sublease income, gross(1,312) (2,624)
Total lease cost$15,684
 $32,034

As of June 30, 2019, the future payments under finance leases and operating leases for each of the next five years and thereafter are as follows (in thousands):    
 Finance Leases Operating Leases
Remaining in 2019$6,972
 $19,787
20208,971
 35,994
20215,052
 32,720
2022715
 31,962
202312
 24,516
Thereafter
 33,175
Total minimum lease payments21,722
 178,154
Less: Amount representing interest(1,080) (24,761)
Present value of net minimum lease payments20,642
 153,393
Less: Current portion of lease obligations(11,166) (31,867)
Total long-term lease obligations$9,476
 $121,526

As of June 30, 2019, the future amounts due under subleases for each of the next five years and thereafter are as follows (in thousands):
 Subleases
Remaining in 2019$2,603
20205,027
20215,065
20225,103
20234,385
Thereafter4,891
Total future sublease income$27,074



16

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table summarizes supplemental cash flow information on our leasing obligations for the six months ended June 30, 2019 (in thousands):
 Six Months Ended June 30, 2019
Cash paid for amounts included in the measurement of lease liabilities: 
Operating cash flows from finance leases$573
Operating cash flows from operating leases(13,145)
Financing cash flows from finance leases(12,628)
Right-of-use assets obtained in exchange for lease liabilities: 
Finance leases2,872
Operating leases17,853

7. COMMITMENTS AND CONTINGENCIES
Our purchase obligations as of June 30, 2019this report did not materially change from the amounts set forth in our 20182019 Annual Report on Form 10-K.10-K, except as disclosed below.
Purchase Obligations
In the first quarter 2020 and through the date of this report, we entered into non-cancellable arrangements for cloud computing services and software. Future payments under these new contractual obligations are as follows (in thousands):
Remaining in 2020$3,066  
202113,103  
202213,842  
2023 (1)
20,987  
Total$50,998  
(1)Includes $8.0 million in cloud computing arrangement costs for which the timing of settlement is based on usage. We expect to incur those costs over the three-year contract period ending in 2023.

Legal Matters and Other Contingencies
From time to time, we are party to various legal proceedings incident to the operation of our business. For example, we currently are involved in proceedings brought by former employees and merchants, intellectual property infringement suits, customer lawsuits, stockholder claims relating to U.S. securities law, consumer class actions and suits alleging, among other things, violations of state consumer protection or privacy laws.
On April 28, 2020, a plaintiff filed a securities fraud class action complaint in the United States District Court for the Northern District of Illinois covering the time period November 4, 2019 through February 18, 2020. The plaintiff alleges that Groupon and certain of its officers made materially false and/or misleading statements or omissions regarding its business, operations and prospects, specifically as it relates to reiterating its full year guidance on November 4, 2019. The Company and its officers have not yet been served with this lawsuit. We intend to vigorously defend against these allegations, which we believe to be without merit.

In addition, third parties have from time to time claimed, and others may claim in the future, that we have infringed their intellectual property rights. We are subject to intellectual property disputes, including patent infringement claims, and expect that we will continue to be subject to intellectual property infringement claims as our services expand in scope and complexity. In the past, we have litigated such claims, and we are presently involved in several patent infringement and other intellectual property-related claims, including pending litigation or trademark disputes relating to, for example, our Goods category, some of which could involve potentially substantial claims for damages or injunctive relief. We may also become more vulnerable to third-party claims as laws such as the Digital Millennium Copyright Act are interpreted by the courts, and we become subject to laws in jurisdictions where the underlying laws with respect to the potential liability of online intermediaries are either unclear or less favorable. We believe that additional lawsuits alleging that we have violated patent, copyright or trademark laws will be filed against us. Intellectual property claims, whether meritorious or not, are time consuming and often costly to resolve, could require expensive changes in our methods of doing business or the goods we sell, or could require us to enter into costly royalty or licensing agreements.
We also are subject to consumer claims or lawsuits relating to alleged violations of consumer protection or privacy rights and statutes, some of which could involve potentially substantial claims for damages, including statutory or punitive damages. Consumer and privacy related claims or lawsuits, whether meritorious or not, could be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs of doing business through adverse judgment or settlement, or require us to change our business practices, sometimes in expensive ways.
We are also subject to, or in the future may become subject to, a variety of regulatory inquiries, audits, and investigations across the jurisdictions where we conduct our business, including, for example, inquiries related to consumer protection, employment matters and/or hiring practices, marketing practices, tax, unclaimed property and privacy rules and regulations. Any regulatory actions against us, whether meritorious or not, could be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs
of doing business through adverse judgment or settlement, require us to change our business practices in expensive ways, require significant amounts of management time, result in the diversion of significant operational resources or otherwise harm our business.
We establish an accrued liability for loss contingencies related to legal and regulatory matters when the loss is both probable and reasonably estimable. Those accruals represent management's best estimate of probable losses and, in such cases, there may be an exposure to loss in excess of the amounts accrued. For certain of the matters described above, there are inherent and significant uncertainties based on, among other factors, the stage of the proceedings, developments in the applicable facts of law, or the lack of a specific damage claim. However, we believe that the amount of reasonably possible losses in excess of the amounts accrued for those matters would not have a material adverse effect on our business, condensed consolidated financial position, results of operations or cash flows. Our accrued liabilities for loss contingencies related to legal and regulatory matters may change in the future as a result of new developments, including, but not limited to, the occurrence of new legal matters, changes in the law or regulatory environment, adverse or favorable rulings, newly discovered facts relevant to the matter, or changes in the strategy for the matter. Regardless of the outcome, litigation and other regulatory matters can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors.
Indemnifications
In connection with the disposition of our operations in Latin America in the first quarter of 2017, we recorded $5.4 million in indemnification liabilities for certain tax and other matters upon the closing of the transactions as an adjustment to the net loss on the dispositions within discontinued operations at their fair value. We estimated the indemnification liabilities using a probability-weighted expected cash flow approach. During the first quarter of 2019,2020, we decreased our indemnification liabilities due to the expiration of certain indemnification obligations. The resulting benefit of $2.2$0.4 million is recorded within Income (loss) from discontinued operations on the condensed consolidated statement of operations for the sixthree months ended June 30, 2019.March 31, 2020. Our remaining indemnification liabilities were $3.2$2.8 million as of June 30, 2019.March 31, 2020. We estimate that the total amount of obligations that are reasonably possible to arise under the indemnifications in excess of amounts accrued as of June 30, 2019March 31, 2020 is approximately $13.3$11.7 million.
In the normal course of business to facilitate transactions related to our operations, we indemnify certain parties, including employees, lessors, service providers, merchants, and counterparties to investment agreements and asset and stock purchase agreements with respect to various matters. We have agreed to hold certain parties harmless against losses arising from a breach of representations or covenants, or other claims made against those parties. These agreements may limit the time within which an indemnification claim can be made and the amount of the claim. We are also subject to increased exposure to various claims as a result of our divestitures and acquisitions, particularly in cases where we are entering into new businesses in connection with such acquisitions. We may also become more vulnerable to claims as we expand the range and scope of our services and are subject to laws in jurisdictions where the underlying laws with respect to potential liability are either unclear or less favorable. In addition, we have entered into indemnification agreements with our officers, directors and underwriters, and our bylaws contain similar indemnification obligations that cover officers, directors, employees and other agents. 
Except as noted above, it is not possible to determine the maximum potential amount under these indemnification agreements due to the limited history of prior indemnification claims and the unique facts and circumstances involved in each particular agreement. Historically, any payments that we have made under these agreements have not had a material impact on theour operating results, financial position or cash flows.
8.7. STOCKHOLDERS' EQUITY AND COMPENSATION ARRANGEMENTS
Common Stock
Pursuant to our restated certificate of incorporation, as of March 31, 2020, the Board hashad the authority to issue up to a total of 2,010,000,000100,500,000 shares of common stock. Each holder of common stock is entitled to one vote per share on any matter that is submitted to a vote of stockholders. In addition, holders of our common stock will
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vote as a single class of stock on any matter that is submitted to a vote of stockholders.
On June 10, 2020, we effectuated a reverse stock split of our common stock. See Note 13, Subsequent Events, for additional information.
Share Repurchase Program
In May 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. During the three and six months ended June 30, 2019,March 31, 2020, we repurchased 4,228,148 and 8,636,143did not purchase any shares for an aggregate purchase price of $15.1 million and $30.1 million (including fees and commissions) under our


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repurchasethe program. As of June 30, 2019,March 31, 2020, up to $260.0$245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under the 2019 Credit Agreement, share price and other factors, and the share repurchase program may be terminated at any time.
Groupon, Inc. Stock Plans
In January 2008, we adopted the 2008 Stock Option Plan, as amended (the "2008 Plan"), under which options for up to 64,618,500 shares of common stock were authorized to be issued to employees, consultants and directors. The 2008 Plan was frozen in December 2010. In April 2010, we established the Groupon, Inc. 2010 Stock Plan, as amended in April 2011 (the "2010 Plan"), under which options and restricted stock units ("RSUs") for up to 20,000,000 shares of common stock were authorized for future issuance to employees, consultants and directors. No new awards may be granted under the 2010 Plan following our initial public offering in November 2011. In August 2011, we established the Groupon, Inc. 2011 Incentive Plan (the "2011 Plan"), as amended in November 2013, May 2014, June 2016 and June 2019, under which options, RSUs and performance stock units for up to 187,500,000 shares of common stock were authorized for future issuance to employees, consultants and directors.
The Groupon, Inc. Stock Plans described above (the "Plans") are administered by the Compensation Committee of the Board (the "Compensation Committee"). As of June 30, 2019, 64,223,134March 31, 2020, 3,201,169 shares of common stock were available for future issuance under the Plans. On June 10, 2020, we effectuated a reverse stock split of our common stock pursuant to which the number of shares of common stock available for issuance under the Plans was adjusted proportionately. See Note 13, Subsequent Events, for additional information.
The stock-based compensation expense related to stock awards issued under the Plans and acquisition-related awards are presented within the following line items of the condensed consolidated statements of operations for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended June 30, Six Months Ended June 30,Three Months Ended March 31,
2019 2018 2019 201820202019
Cost of revenue$380
 $288
 $758
 $684
Cost of revenue$259  $378  
Marketing1,490
 1,763
 2,915
 3,557
Marketing874  1,425  
Selling, general and administrative24,693
 14,215
 39,301
 31,303
Selling, general and administrative12,882  14,608  
Other income (expense), net
 52
 
 100
Total stock-based compensation expense$26,563
 $16,318
 $42,974
 $35,644
Total stock-based compensation expense$14,015  $16,411  
We capitalized $2.2$1.1 million and $2.0$1.3 million of stock-based compensation for the three months ended June 30,March 31, 2020 and 2019, and 2018, and $3.5 million and $3.7 million for the six months ended June 30, 2019 and 2018 in connection with internally-developed software and cloud computing arrangements.
Employee Stock Purchase Plan
The Groupon, Inc. 2012 Employee Stock Purchase Plan, as amended ("ESPP"), as amended in June 2019, authorizes us to grant up to 20,000,0001,000,000 shares of common stock under that plan.plan as of March 31, 2020. On June 10, 2020, we effectuated a reverse stock split of our common stock pursuant to which the number of shares of common stock available for grant under the ESPP was adjusted proportionately. See Note 13, Subsequent Events, for additional information. For the sixthree months ended June 30,March 31, 2020 and 2019, 28,621 and 2018, 719,297 and 746,77335,964 shares of common stock were issued under the ESPP.
Restricted Stock Units
The restricted stock units granted under the Plans generally have vesting periods between one and four years and are amortized on a straight-line basis over their requisite service period. Additionally, we are required to issue restricted stock units to settle amounts that exceed targeted bonus amounts under our primary bonus plans. We account for those obligations, if any, as liability-classified awards with performance conditions.


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The table below summarizes restricted stock unit activity under the Plans for the sixthree months ended June 30, 2019:March 31, 2020:
 Restricted Stock Units Weighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 201826,623,432
 $4.47
Granted22,723,241
 3.25
Vested(7,787,055) 4.45
Forfeited(6,264,854) 4.27
Unvested at June 30, 201935,294,764
 3.92

Restricted Stock UnitsWeighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 20191,527,014  $74.80  
Granted524,829  43.00  
Vested(77,269) 86.20  
Forfeited(68,454) 73.80  
Unvested at March 31, 20201,906,120  65.60  
As of June 30, 2019, $118.4March 31, 2020, $92.4 million of unrecognized compensation costs related to unvested restricted stock units are expected to be recognized over a remaining weighted-average period of 1.651.43 years.
Performance Share Units
We grant performance share units under the Plans that vest in shares of our common stock upon the achievement of financial and operational targets specified in the respective award agreement ("Performance Share Units"). During the sixthree months ended June 30,March 31, 2019, we also granted performance share units thatsubject to a market condition ("Market-based Performance Share Units").
The Market-based Performance Share Units will vest if our average daily closing stock price is equal to or greater than $6.00$120.00 per share over a period of 30 consecutive trading days prior to December 31, 2022 or if a change in control occurs during the performance period at the specified stock price (and on a proportional basis for a change in control price between the grant date price and the specified stock price) ("Market-based Performance Share Units"). We determined these awards are subject to a market condition, and therefore we used a Monte Carlo simulation to calculate the grant date fair value of the awards and the related derived service period over which we will recognize the expense. The key inputs used in the Monte Carlo simulation were the risk-free rate, our volatility of 49.8% and our cost of equity of 12.8%.
All of our performance share awardsOur Performance Share units and Market-based Performance Share Units are subject to both continued employment through the performance period dictated by the award and certification by the Compensation Committee that the specified performance conditions have been achieved.
The table below summarizes Performance Share Unit activity under the Plans for the sixthree months ended June 30, 2019:March 31, 2020:
 Performance Share Units Weighted-Average Grant Date Fair Value (per unit) Market-based Performance Share Units Weighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 20183,431,918
 $4.90
 
 $
Granted4,622,995
 3.44
 8,486,708
 3.03
Vested(777,573) 4.88
 
 
Forfeited(2,613,788) 4.71
 
 
Unvested at June 30, 20194,663,552
 3.56
 8,486,708
 3.03
        
Maximum shares issuable upon vesting at June 30, 20198,903,280
   8,486,708
  

Performance Share UnitsWeighted-Average Grant Date Fair Value (per unit)Market-based Performance Share UnitsWeighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 2019203,853  $79.76  341,002  $60.60  
Granted—  —  —  —  
Vested(88,436) 79.44  —  —  
Forfeited(9,534) 76.42  —  —  
Unvested at March 31, 2020105,883  80.32  341,002  60.60  
Maximum shares issuable upon vesting at March 31, 2020105,883  341,002  
As of June 30, 2019, $15.8March 31, 2020, $4.7 million of unrecognized compensation costs related to unvested performance share unitsPerformance Share Units are expected to be recognized over a remaining weighted-average period of 1.942.12 years and $16.7 million ofno unrecognized compensation costs related to unvested market-based performance share unitsMarket-Based Performance Share Units are expected to be recognized over a remaining weighted-average period of 0.66 years.

recognized.

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Stock Options
The exercise priceFor the three months ended March 31, 2020 we recognized $0.3 million of stock options granted is equalstock-based compensation expense for Performance Share Units for which the service inception date occurred in the first quarter of 2020 and preceded the grant date as the awards' performance targets were not yet defined due to the fair valueimpact of the underlying stock on the date of grant.COVID-19. The contractual term for stock options expires ten years from the grant date. Stock options generally vestunrecognized compensation costs related to those performance share units was $4.8 million to be recognized over a three- or four-yearremaining weighted-average period with 25% of the awards vesting after one year and the remainder of the awards vesting on a monthly or quarterly basis thereafter. We did not grant any stock options during the six months ended June 30, 2019.0.84 years.
The table below summarizes stock option activity for the six months ended June 30, 2019:
 Options Weighted-Average Exercise Price Weighted-Average Remaining Contractual Term (in years) 
Aggregate Intrinsic Value (in thousands) (1)
Outstanding and exercisable at December 31, 2018212,787
 $1.80
 1.37 $298
Exercised(42,500) 0.96
    
Outstanding and exercisable at June 30, 2019170,287
 $1.95
 0.92 $278
(1)The aggregate intrinsic value of options outstanding and exercisable represents the total pretax intrinsic value (the difference between the fair value of our stock on the last day of each period and the exercise price, multiplied by the number of options where the fair value exceeds the exercise price) that would have been received by the option holders had all option holders exercised their options as of June 30, 2019 and December 31, 2018.
9.8. REVENUE RECOGNITION
Refer to Note 13,12, Segment Information, for revenue summarized by reportable segment and category for the three and six months ended June 30, 2019March 31, 2020 and 2018.2019.
Contract Balances
A substantial majority of our deferred revenue relates to product sales for which revenue will be recognized as the products are delivered to customers, generally within one week following the balance sheet date. Our deferred revenue was $19.9$18.5 million and $25.5$18.0 million as of June 30, 2019March 31, 2020 and December 31, 2018.2019. The amount of revenue recognized for the sixthree months ended June 30, 2019March 31, 2020 that was included in the deferred revenue balance at the beginning of the period was $25.4$17.7 million.
Customer Credits
The following table summarizes the activity in the liability for customer credits for the sixthree months ended June 30, 2019March 31, 2020 (in thousands):
 Customer Credits
Balance as of December 31, 2018$15,118
Credits issued56,477
Credits redeemed (1)
(49,928)
Breakage revenue recognized(4,177)
Foreign currency translation26
Balance as of June 30, 2019$17,516
(1)Customer credits can beCredits
Balance as of December 31, 2019$13,764 
Credits issued38,128 
Credits redeemed through our online marketplaces for goods or services provided by a third-party merchant or for merchandise inventory sold by us. When customer credits are redeemed for goods or services provided by a third-party merchant, service(1)
(23,357)
Breakage revenue is recognized on a net basis(3,701)
Foreign currency translation(275)
Balance as the difference between the carrying amount of the customer credit liability derecognized and the amount due to the merchant for the related transaction. When customer credits are redeemed for merchandise inventory sold by us, product revenue is recognized on a gross basis equal to the amount of the customer credit liability derecognized. Customer credits are typically used within one year of issuance.March 31, 2020$24,559 
(1)Customer credits can be redeemed through our online marketplaces for goods or services provided by a third-party merchant or for merchandise inventory sold by us. When customer credits are redeemed for goods or services provided by a third-party merchant, service revenue is recognized on a net basis as the difference between the carrying amount of the customer credit liability derecognized and the amount due to the merchant for the related transaction. When customer credits are redeemed for merchandise inventory sold by us, product revenue is recognized on a gross basis equal to the amount of the customer credit liability derecognized. Customer credits are primarily used within one year of issuance.
Costs of Obtaining Contracts
Incremental costs to obtain contracts with third-party merchants, such as sales commissions, are deferred and recognized over the expected period of the merchant arrangement, generally from 12 to 18 months. ThoseDeferred contract acquisition costs are presented within the following line items of the condensed consolidated balance sheets as of March 31, 2020 and December 31, 2019 (in thousands):

March 31, 2020December 31, 2019
Prepaid expenses and other current assets$2,600  $2,501  
Other non-current assets8,105  10,133  
The amortization of deferred contract acquisition costs is classified within Selling, general and administrative expense in the condensed consolidated statements of operations. For the three months ended March 31, 2020 and 2019, we amortized $4.7 million and $5.4 million of deferred contract acquisition costs and did not recognize any impairment losses in relation to the deferred costs.
Allowance for Expected Credit Losses on Accounts Receivables
We establish an allowance for expected credit losses on accounts receivables based on identifying the following customer risk characteristics: size, type of customer, and payment terms offered in the normal course of

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business. Receivables with similar risk characteristics are grouped into pools. For each pool, the Company considers the historical credit loss experience, current economic conditions, bankruptcy filings, published or estimated credit default rates, age of the receivable and any recoveries in assessing the lifetime expected credit losses.
classified within Selling, general and administrative expense
The following table summarizes the activity in the condensed consolidated statements of operations. As of June 30, 2019 and December 31, 2018, we had deferred contract acquisition costs of $2.6 million and $2.9 million, respectively, recorded within Prepaid expenses and other current assets, and $10.2 million and $11.3 million, respectively, recorded within Other non-current assets. We amortized $5.1 million and $6.5 million of deferred contract acquisition costs duringallowance for expected credit losses on accounts receivables for the three months ended June 30, 2019 and 2018, and $10.5 million and $13.3 million for the six months ended June 30, 2019 and 2018. We did not recognize any impairment losses in relation to the deferred costs.March 31, 2020 (in thousands):
Allowance for Expected Credit Losses
Balance as of January 1, 2020$3,693 
Change in Provision3,558 
Write-offs(293)
Foreign currency translation130 
Balance as of March 31, 2020$7,088 

Variable Consideration for Unredeemed Vouchers
In our International segment and, to a lesser extent, in our North America segment, ourFor merchant agreements havewith redemption payment terms, under which the merchant is not paid its share of the sale price for a voucher sold through one of our online marketplaces until the customer redeems the related voucher. If the customer does not redeem a voucher with such merchant payment terms, we retain all of the gross billings for that voucher, rather than retaining only our net commission. We estimate the variable consideration from vouchers that will not ultimately be redeemed using our historical voucher redemption experience and recognize that amount as revenue at the time of sale. We only recognize amounts in variable consideration when we believe it is probable that a significant reversal of revenue will not occur in future periods, which requires us to make significant estimates of future redemptions. If actual redemptions differ from our estimates, the effects could be material to the condensed consolidated financial statements. As of June 30, 2019March 31, 2020 and December 31, 2018,2019, we constrained $15.3$16.3 million and $13.7$14.6 million in revenue from unredeemed vouchers that we may recognize in future periods when we determine it is probable that a significant amount of that revenue will not be subsequently reversed.
10.9. INCOME TAXES
Our income tax provision for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items.
ForProvision (benefit) for income taxes and income (loss) from continuing operations before provision (benefit) for income taxes for the three months ended June 30,March 31, 2020 and 2019 we recorded an income tax expense from continuing operations of $2.0 million on a pretax loss from continuing operations of $35.6 million. For the three months ended June 30, 2018, we recorded an income tax expense from continuing operations of $1.6 million on a pretax loss from continuing operations of $90.7 million. For the six months ended June 30, 2019, we recorded an income tax benefit from continuing operations of $1.5 million on a pretax loss from continuing operations of $80.3 million. For the six months ended June 30, 2018, we recorded an income tax benefit from continuing operations of $0.8 million on a pretax loss from continuing operations of $95.8 million.was as follows (in thousands):
Three Months Ended March 31,
20202019
Provision (benefit) for income taxes$(5,988) $(3,490) 
Income (loss) from continuing operations before provision (benefit) for income taxes(216,848) (44,660) 
Our U.S. Federal income tax rate is 21%. The primary factorfactors impacting the effective tax rate for the three and six months ended June 30,March 31, 2020 and March 31, 2019 and 2018 waswere the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets.assets and the reversals of reserves for uncertain tax positions due to the closure of tax audits. The three months ended March 31, 2020 was also impacted by the carryback of federal net operating losses due to the income tax relief provided by the Coronavirus Aid, Relief, and Economic Security ("CARES") Act. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. The effective tax rate for the six months ended June 30, 2019 also reflected the reversal of reserves for uncertain tax positions due to the closure of a tax audit. The effective tax rate for the six months ended June 30, 2018 also reflected a $6.4 million income tax benefit resulting from the impact of Accounting Standards Codification Topic 606, Revenue from Contracts with Customers ("Topic 606") on intercompany activity in certain foreign jurisdictions.
We are currently undergoing income tax audits in multiple jurisdictions. It is likely that the examination phase of some of those audits will conclude in the next 12 months. There are many factors, including factors outside of our control, which influence the progress and completion of those audits. We are subject to claims for tax assessments by foreign jurisdictions, including a proposed assessment for $109.9 million.$110.8 million, inclusive of
estimated incremental interest from the original assessment. We believe that the assessment, which primarily relates to transfer pricing on transactions occurring in 2011, is without merit and we intend to vigorously defend ourselves in that matter. In addition to any potential increases in our liabilities for uncertain tax positions from the ultimate resolution of that assessment, we believe that it is reasonably possible that reductions of up to $21.0$21.2 million in unrecognized tax benefits may occur within the 12 months following June 30, 2019March 31, 2020 upon closing of income tax audits or the expiration of applicable statutes of limitations.
In general, it is our practice and intention to reinvest the earnings of our non-U.S. subsidiaries in those operations. Additionally, while we did not incur the deemed repatriation tax, an actual repatriation from our non-U.S. subsidiaries could be subject to foreign and U.S. state income taxes. Aside from limited exceptions for which the related deferred tax liabilities recognized as of June 30, 2019March 31, 2020 and December 31, 20182019 are immaterial, we do not intend to distribute earnings of foreign subsidiaries for which we have an excess of the financial reporting basis over the tax basis of our investments and therefore have not recorded any deferred taxes related to such amounts. The actual tax cost resulting from a distribution would depend on income tax laws and circumstances at the time of distribution. Determination of the amount of unrecognized deferred tax liability related to the excess of the financial reporting basis over the tax basis of our foreign subsidiaries is not practical due to the complexities associated with the calculation.
Groupon uses a cost-sharing arrangement under which controlled members agree to share the costs and risks of developing intangible properties in accordance with their reasonably anticipated share of benefits from the intangibles. On July 24, 2018, the Ninth Circuit Court of Appeals issued an opinion in Altera Corp. v. Commissioner requiring related parties in an intercompany cost-sharing arrangement to share expenses related to stock-based compensation. This opinion reversed an earlier decision of the United States Tax Court. On August 7, 2018, the Ninth Circuit Court of Appeals withdrew its July 24, 2018 opinion. On June 7, 2019, the United States Court of Appeals for the Ninth Circuit reversed the Tax Court decision and ruled that stock-based compensation must be included in the shared pool of expenses. WeThe ruling, which was outside the Circuit Court of Appeals for Groupon, did not have a material impact on our provision for income taxes for the year ended December 31, 2019 and we do not expect that the ruling will have a material net impact on our provision for income taxes for the year ending December 31, 2019 due to the valuation allowances against our net deferred tax assets in the related jurisdictions.2020.
11.10. FAIR VALUE MEASUREMENTS
Fair value is defined under U.S. GAAP as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is a market-based measurement that is determined based on assumptions that market participants would use in pricing an asset or a liability.
To increase the comparability of fair value measures, the following hierarchy prioritizes the inputs in valuation methodologies used to measure fair value:
Level 1 - Measurements that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 - Measurements that include other inputs that are directly or indirectly observable in the marketplace.
Level 3 - Measurements derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable. These fair value measurements require significant judgment.
In determining fair value, we use various valuation approaches within the fair value measurement framework. The valuation methodologies used for our assets and liabilities measured at fair value and their classification in the valuation hierarchy are summarized below:
Cash and cash equivalents. Cash equivalents primarily consist of AAA-rated money market funds. We classified cash equivalents as Level 1 due to the short-term nature of these instruments and measured the fair value based on quoted prices in active markets for identical assets.
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Fair value option investments and available-for-sale securities.To determine the fair value of our fair value option investments each period, we first estimate the fair value of each entity in its entirety. We primarily use the discounted cash flow method, which is an income approach, to estimate the fair value of the entities.investees. The key inputs to determining fair values under that approach are cash flow forecasts and discount rates. We also use a market approach valuation technique, which is based on market multiples of guideline companies, to determine the fair value of each entity. As of March 31, 2020, we applied a discount rate of 30% in our discounted cash flow valuation and a revenue multiple of 1.0 in our market approach valuation to determine the fair value of our investment in Nearbuy. The discounted cash flow and market multiple valuations are then evaluated and weighted to determine the amount that is most representative of the fair value of each entity. OnceAs of March 31, 2020, we determineapplied weighting to the fair valueincome approach and market approach of each entity, we then determine the fair value75% and 25%, respectively, in our valuation of our specific investments in those entities. The entities have complex capital structures, so we apply an option-pricing model that considers the liquidation preferences of each entity's respective classes of ownership interests to determine the fair value of our investment in each entity.Nearbuy.
We also have investments in redeemable preferred shares and had investments in convertible debt securities issued by nonpublic entities.shares. We measure the fair value of those available-for-sale securities using the


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(unaudited)

discounted cash flow method.
We have classified our fair value option investments and our investments in available-for-sale securities as Level 3 due to the lack of observable market data over fair value inputs such as cash flow projections and discount rates. Increases in projected cash flows and decreases in discount rates contribute to increases in the estimated fair values of the fair value option investments and available-for-sale securities, whereas decreases in projected cash flows and increases in discount rates contribute to decreases in their fair values.
Contingent consideration. We are subject to a contingent consideration arrangement to transfer a maximum payout in cash of $2.5 million to the former owners of a business acquired on April 30, 2018.
Liabilities for contingent consideration are measured at fair value each reporting period, with the acquisition-date fair value included as part of the consideration transferred in the related business combination and subsequent changes in fair value recorded in earnings within Selling, general and administrative expense on the condensed consolidated statements of operations.
We use an income approach to value contingent consideration obligations based on the present value of probability-weighted future cash flows. We classify the contingent consideration liabilities as Level 3 due to the lack of relevant observable market data over fair value inputs such as probability-weighting of payment outcomes.
The following tables summarize assets that are measured at fair value on a recurring basis as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
Fair Value Measurement at Reporting Date Using
March 31, 2020Quoted Prices in Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets:
Cash equivalents$120,000  $120,000  $—  $—  
Fair value option investments—  —  —  —  
Liabilities:
Contingent consideration1,219  —  —  1,219  
   Fair Value Measurement at Reporting Date Using
 June 30, 2019 Quoted Prices in Active Markets for
Identical Assets
(Level 1)
 Significant Other
Observable Inputs
(Level 2)
 Significant
Unobservable
Inputs
(Level 3)
Assets:       
Fair value option investments$4,917
 $
 $
 $4,917
Available-for-sale securities - redeemable preferred shares10,201
 
 
 10,201
        
Liabilities:       
Contingent consideration1,239
 
 
 1,239
   Fair Value Measurement at Reporting Date Using
 December 31, 2018 Quoted Prices in Active Markets for
Identical Assets
(Level 1)
 Significant Other
Observable Inputs
(Level 2)
 Significant
Unobservable
Inputs
(Level 3)
Assets:       
Fair value option investments$73,902
 $
 $
 $73,902
Available-for-sale securities - redeemable preferred shares10,340
 
 
 10,340
        
Liabilities:       
Contingent consideration1,529
 
 
 1,529



23
22

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Fair Value Measurement at Reporting Date Using
December 31, 2019Quoted Prices in Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets:
Fair value option investments$1,405  $—  $—  $1,405  
Liabilities:
Contingent consideration1,298  —  —  1,298  
The following table provides a rollforward of the fair value of recurring Level 3 fair value measurements for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended March 31,
20202019
Assets
Fair value option investments:
Beginning Balance$1,405  $73,902  
Total gains (losses) included in earnings(1,405) (41,408) 
Ending Balance$—  $32,494  
Unrealized gains (losses) still held (1)
$(1,405) $(41,408) 
Available-for-sale securities - Redeemable preferred shares:
Beginning Balance$—  $10,340  
Total gains (losses) included in other comprehensive income (loss)—  54  
Ending Balance$—  $10,394  
Unrealized gains (losses) still held (1)
$—  $54  
Liabilities
Contingent Consideration:
Beginning Balance$1,298  $1,529  
Total losses (gains) included in earnings 22  
Foreign currency translation(83) 35  
Ending Balance$1,219  $1,586  
Unrealized gains (losses) still held (1)
$ $22  
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Assets       
Fair value option investments:       
Beginning Balance$32,494
 $77,933
 $73,902
 $82,966
Total gains (losses) included in earnings(27,577) (3,035) (68,985) (8,068)
Ending Balance$4,917
 $74,898
 $4,917
 $74,898
Unrealized gains (losses) still held (1)
$(27,577) $(3,035) $(68,985) $(8,068)
Available-for-sale securities       
Convertible debt securities:       
Beginning Balance$
 $11,070
 $
 $11,354
Transfer to other equity investment upon conversion of convertible debt security
 (2,508) 
 (2,508)
Total gains (losses) included in other comprehensive income (loss)
 (541) 
 (1,042)
Total gains (losses) included in earnings (2)

 2,215
 
 2,432
Ending Balance$
 $10,236
 $
 $10,236
Unrealized gains (losses) still held (1)
$
 $2,599
 $
 $2,405
Redeemable preferred shares:       
Beginning Balance$10,394
 $14,576
 $10,340
 $15,431
Total gains (losses) included in other comprehensive income (loss)(193) 
 (139) 
Impairments included in earnings
 (4,615) 
 (5,470)
Ending Balance$10,201
 $9,961
 $10,201
 $9,961
Unrealized gains (losses) still held (1)
$(193) $(4,615) $(139) $(5,470)
Liabilities       
Contingent Consideration:       
Beginning Balance$1,586
 $
 $1,529
 $
Issuance of contingent consideration in connection with acquisition
 1,589
 
 1,589
Settlements of contingent consideration liabilities(312) 
 (312) 
Total losses (gains) included in earnings5
 14
 27
 14
Foreign currency translation(40) (61) (5) (61)
Ending Balance$1,239
 $1,542
 $1,239
 $1,542
Unrealized gains (losses) still held (1)
$5
 $(47) $27
 $(47)

(1)
Represents the unrealized gains or losses recorded in earnings and/or other comprehensive income (loss) during the period for assets and liabilities classified as Level 3 that are still held (or outstanding) at the end of the period.
(1)Represents the unrealized gains or losses recorded in earnings and/or other comprehensive income (loss) during the period for assets and liabilities classified as Level 3 that are still held (or outstanding) at the end of the period.
(2)Represents a gain at maturity of a previously impaired convertible debt security, accretion of interest income and changes in the fair value of an embedded derivative.
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
Certain assets and liabilities are measured at fair value on a nonrecurring basis, including assets that are written down to fair value as a result of an impairment. impairment or increased due to an observable price change in an orderly transaction.
We recognized $109.5 million in non-cash impairment charges related to goodwill, and $22.4 million in non-cash impairment charges related to long-lived assets during the three months ended March 31, 2020. See Note 2, Goodwill and Long-Lived Assets, for additional information.
We recognized $6.7 million in impairment charges to an other equity method investment during the three months ended March 31, 2020. See Note 3, Investments, for additional information.
We did not record any other significant nonrecurring fair value measurements after initial recognition for the three and six months ended June 30,March 31, 2020 and 2019. During the three months ended June 30, 2018, we recorded a $4.6 million impairment of an other equity investment. To determine the fair value of the investment, we considered the financial condition of the investee and applied a market approach. We classified the fair value measurement of that other equity investment as Level 3 because it involves significant unobservable inputs. We did not record any other nonrecurring fair value measurements after initial recognition for the three and six


24
23

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

months ended June 30, 2018.
Estimated Fair Value of Financial Assets and Liabilities Not Measured at Fair Value
Our financial instruments not carried at fair value consist primarily of accounts receivable, restricted cash, short-term borrowings, accounts payable, accrued merchant and supplier payables and accrued expenses. The carrying values of those assets and liabilities approximate their respective fair values as of June 30, 2019March 31, 2020 and December 31, 20182019 due to their short-term nature.
12.11. INCOME (LOSS) PER SHARE
Basic net income (loss) per share is computed using the weighted-average number of common shares outstanding during the period. Diluted net income (loss) per share is computed using the weighted-average number of common shares and the effect of potentially dilutive securities outstanding during the period. Potentially dilutive securities include stock options, restricted stock units, performance share units, performance bonus awards, ESPP shares, warrants and convertible senior notes. If dilutive, those potentially dilutive securities are reflected in diluted net income (loss) per share by application ofusing the treasury stock method, except for the convertible senior notes, which are subject to the if-converted method.
The following table sets forth the computation of basic and diluted net income (loss) per share of common stock for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands, except share amounts and per share amounts):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Basic and diluted net income (loss) per share:       
Numerator       
Net income (loss) - continuing operations$(37,645) $(92,254) $(78,815) $(95,049)
Less: Net income (loss) attributable to noncontrolling interests2,601
 2,780
 6,080
 6,873
Net income (loss) attributable to common stockholders - continuing operations(40,246) (95,034) (84,895) (101,922)
Net income (loss) attributable to common stockholders - discontinued operations
 
 2,162
 
Net income (loss) attributable to common stockholders$(40,246) $(95,034) $(82,733) $(101,922)
Denominator       
Weighted-average common shares outstanding567,962,461
 565,284,705
 569,014,065
 563,502,954
        
Basic and diluted net income (loss) per share:       
Continuing operations$(0.07) $(0.17) $(0.15) $(0.18)
Discontinued operations0.00
 0.00
 0.01
 0.00
Basic and diluted net income (loss) per share$(0.07) $(0.17) $(0.14) $(0.18)

Three Months Ended March 31,
20202019
Basic and diluted net income (loss) per share:
Numerator
Net income (loss) - continuing operations$(210,860) $(41,170) 
Less: Net income (loss) attributable to noncontrolling interests3,044  3,479  
Net income (loss) attributable to common stockholders - continuing operations(213,904) (44,649) 
Net income (loss) attributable to common stockholders - discontinued operations382  2,162  
Net income (loss) attributable to common stockholders$(213,522) $(42,487) 
Denominator
Weighted-average common shares outstanding28,365,216  28,504,756  
Basic and diluted net income (loss) per share:
Continuing operations$(7.54) $(1.57) 
Discontinued operations0.010.08  
Basic and diluted net income (loss) per share$(7.53) $(1.49) 
The following weighted-average potentially dilutive instruments are not included in the diluted net income (loss) per share calculations above because they would have had an antidilutive effect on the net income (loss) per share from continuing operations:
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Restricted stock units37,031,941
 32,602,563
 32,060,396
 30,378,335
Other stock-based compensation awards1,581,255
 1,615,249
 1,667,000
 2,413,637
Convertible senior notes46,296,300
 46,296,300
 46,296,300
 46,296,300
Warrants46,296,300
 46,296,300
 46,296,300
 46,296,300
Total131,205,796
 126,810,412
 126,319,996
 125,384,572



24

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

Three Months Ended March 31,
20202019
Restricted stock units1,657,810  1,354,442  
Other stock-based compensation awards279,243  87,637  
Convertible senior notes2,314,815  2,314,815  
Warrants2,314,815  2,314,815  
Total6,566,683  6,071,709  
We had outstanding performance share unitsMarket-based Performance Share Units as of June 30,March 31, 2020 and 2019 and 2018 that were eligible to vest into shares of common stock subject to the achievement of specified performance or market conditions. Contingently issuable shares are excluded from the computation of diluted earnings per share if, based on current period results, the shares would not be issuable if the end of the reporting period were the end of the contingency period. ThereAs of March 31, 2020, there were up to 16,966,170 and 7,706,474341,002 shares of common stock issuable upon vesting of outstanding performance share units as of June 30, 2019 and 2018Market-based Performance Share Units that were excluded from the table above as the performance or market conditions were not satisfied as of the end of the respective periods.period.
25
13.

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
12. SEGMENT INFORMATION
The segment information reported in the tables below reflects the operating results that are regularly reviewed by our chief operating decision maker to assess performance and make resource allocation decisions. Our operations are organized into two2 segments: North America and International.
The following table summarizes revenue by reportable segment and category for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended March 31,
20202019
North America
Service revenue:
Local$142,660  $180,377  
Goods3,745  3,127  
Travel6,449  18,941  
Total service revenue152,854  202,445  
Product revenue - Goods82,275  154,720  
Total North America revenue (1)
235,129  357,165  
International
Service revenue:
Local48,668  73,190  
Goods2,233  1,455  
Travel3,273  8,737  
Total service revenue54,174  83,382  
Product revenue - Goods84,847  137,863  
Total International revenue (1)
$139,021  $221,245  
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
North America       
Service revenue:       
Local$177,082
 $185,870
 $357,459
 $373,281
Goods3,714
 3,796
 6,841
 8,670
Travel16,125
 19,888
 35,066
 39,972
Product revenue - Goods127,739
 170,710
 282,459
 351,597
Total North America revenue (1)
324,660
 380,264
 681,825
 773,520
        
International       
Service revenue:       
Local69,995
 71,425
 143,185
 146,003
Goods2,610
 4,967
 4,065
 8,381
Travel8,077
 9,706
 16,814
 21,142
Product revenue - Goods127,235
 151,034
 265,098
 294,890
Total International revenue (1)
$207,917
 $237,132
 $429,162
 $470,416
(1)North America includes revenue from the United States of $319.2 million and $371.1 million for the three months ended June 30, 2019 and 2018 and $668.0 million and $756.5 million for the six months ended June 30, 2019 and 2018. International includes revenue from the United Kingdom of $71.3 million and $91.5 million for the three months ended June 30, 2019 and 2018 and $152.4 million and $174.5 million for the six months ended June 30, 2019 and 2018. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and six months ended June 30, 2019 and 2018. Revenue is attributed to individual countries based on the location of the customer.

(1)North America includes revenue from the United States of $230.9 million and $348.8 million for the three months ended March 31, 2020 and 2019. International includes revenue from the United Kingdom of $49.5 million and $81.1 million for the three months ended March 31, 2020 and 2019. There were no other individual countries that represented more than 10% of consolidated total revenue for the three months ended March 31, 2020 and 2019. Revenue is attributed to individual countries based on the location of the customer.

26
25

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)

The following table summarizes gross profit by reportable segment and category for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
North America       
Service gross profit:       
Local$157,673
 $165,285
 $318,755
 $332,041
Goods2,995
 2,990
 5,558
 6,931
Travel12,806
 16,303
 28,074
 32,305
Product gross profit - Goods25,110
 34,793
 55,999
 67,774
Total North America gross profit198,584
 219,371
 408,386
 439,051
        
International       
Service gross profit:       
Local65,780
 67,360
 134,758
 137,575
Goods2,384
 4,565
 3,652
 7,652
Travel7,370
 8,919
 15,411
 19,570
Product gross profit - Goods18,014
 23,443
 35,941
 44,695
Total International gross profit$93,548
 $104,287
 $189,762
 $209,492

Three Months Ended March 31,
20202019
North America
Service gross profit:
Local$123,859  $161,082  
Goods3,008  2,563  
Travel3,962  15,268  
Total service gross profit130,829  178,913  
Product gross profit - Goods12,942  30,889  
Total North America gross profit143,771  209,802  
International
Service gross profit:
Local44,524  68,978  
Goods2,016  1,268  
Travel2,744  8,041  
Total service gross profit49,284  78,287  
Product gross profit - Goods8,192  17,927  
Total International gross profit$57,476  $96,214  
The following table summarizes operating income (loss) from operations by reportable segment for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended March 31,
20202019
Income (loss) from operations (1):
North America
$(31,161) $5,336  
International (2)
(166,700) (3,141) 
Total income (loss) from operations$(197,861) $2,195  
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Operating income (loss) (1) (2) (3):
       
North America 
$(372) $(68,524) $4,964
 $(70,384)
International(6,767) 4,279
 (9,908) 9,524
Total operating income (loss)$(7,139) $(64,245) $(4,944) $(60,860)
(1)Includes stock-based compensation of $12.9 million and $14.8 million for North America and $1.1 million and $1.6 million for International for the three months ended March 31, 2020 and 2019.
(1)Includes stock-based compensation of $24.1 million and $15.0 million for North America and $2.5 million and $1.3 million for International for the three months ended June 30, 2019 and 2018 and $38.9 million and $32.9 million for North America and $4.1 million and $2.7 million for International for the six months ended June 30, 2019 and 2018.
(2)Includes acquisition-related (benefit) expense, net of $0.7 million for International for the three and six months ended June 30, 2018.
(3)Includes a $75.0 million charge recognized in the second quarter of 2018 to increase the accrual for the IBM patent litigation matter for North America for the three and six months ended June 30, 2018.
(2)Includes goodwill impairment of $109.5 million and long-lived asset impairment of $22.4 million for the three months ended March 31, 2020. See Note 2, Goodwill and Long-Lived Assets, for additional information.
The following table summarizes total assets by reportable segment as of June 30, 2019March 31, 2020 and December 31, 20182019 (in thousands):
March 31, 2020December 31, 2019
Total assets:
North America (1)
$1,150,501  $1,045,500  
International (1)
132,105  541,243  
Consolidated total assets$1,282,606  $1,586,743  
(1)North America contains assets from the United States of $982.0 million and $1,020.0 million as of March 31, 2020 and December 31, 2019. International contains assets from Switzerland of $114.9 million and $175.2 million as of March 31, 2020 and December 31, 2019. There were no other individual countries that represented more than 10% of consolidated total assets as of March 31, 2020 and December 31, 2019.
27

 June 30, 2019 December 31, 2018
Total assets:   
North America (1)
$895,928
 $958,412
International (1)
543,280
 683,730
Consolidated total assets$1,439,208
 $1,642,142
(1)North America contains assets from the United States of $870.6 million and $940.5 million as of June 30, 2019 and December 31, 2018. International contains assets from Ireland of $204.6 million as of December 31, 2018. Assets from Ireland were less than 10% of consolidated total assets as of June 30, 2019. There were no other individual countries that represented more than 10% of consolidated total assets as of June 30, 2019 and December 31, 2018.


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
13. SUBSEQUENT EVENTS
Restructuring
In April 2020, the Board approved multi-phase restructuring actions relating to our previously announced strategic shift and as part of the cost reduction measures we are implementing in response to the impact of COVID-19. We expect to incur total pre-tax charges of up to $105.0 million in connection with these multi-phase restructuring actions. The first phase of these restructuring actions is expected to include an overall reduction of approximately 1,300 positions globally, with the majority of these reductions expected to occur by the end of the second quarter 2020 and the remainder expected to be completed by the end of 2020. We will continue to evaluate our cost structure, including additional workforce reductions and our country footprint, as part of the next phase of our restructuring plan.
Reverse Stock Split
On June 9, 2020, our stockholders approved amendments to our Restated Certificate of Incorporation to effect a reverse stock split of our shares of common stock, and our Board approved a final reverse stock split ratio of 1-for-20 and a corresponding reduction in the number of authorized shares of our common stock. The reverse stock split became effective on June 10, 2020, and every 20 shares of issued and outstanding common stock were, at the effective time, combined and converted into one issued and outstanding share of common stock. The number of authorized shares of Common Stock was reduced proportionately. Accordingly, the number of authorized shares of common stock decreased from 2,010,000,000 to 100,500,000 and 571,943,153 outstanding shares of our common stock were exchanged for 28,597,158 shares of common stock. Fractional shares were cancelled and stockholders will receive cash in lieu thereof. The par value per share of common stock remains unchanged. A proportionate adjustment was also made to the maximum number of shares of common stock issuable under the 2011 Plan and the ESPP.

28
26



ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read together with our condensed consolidated financial statements and related notes included under Part I, Item 1 of this Quarterly Report on Form 10-Q. This discussion contains forward-looking statements about our business and operations. Our actual results may differ materially from those we currently anticipate as a result of many factors, including those we describe under Risk Factors and elsewhere in this Quarterly Report. See Part I, Financial Information, Forward-Looking Statements, for additional information.
Overview
Groupon operates online local commerce marketplaces in 15 countriesis a global scaled two-sided marketplace that connect merchantsconnects consumers to consumers by offering goods and services, generally at a discount.merchants. Consumers access those marketplacesour marketplace through our mobile applications and our websites, primarily localized groupon.com sites in many countries, and our mobile applications. Traditionally, local merchants have tried to reach consumers and generate sales through a variety of methods, including online advertising, paid telephone directories, direct mail, newspaper, radio, television and other promotions. By bringing the brick and mortar world of local commerce onto the Internet, Groupon is helping local merchants to attract customers and sell goods and services.countries. We provide consumers with savings and help them discover what to do, eat, see, buy and where to travel.
Our operations are organized intooperate in two segments: North America and International. For the sixthree months ended June 30, 2019,March 31, 2020, we derived 61.4%62.8% of our revenue from our North America segment and 38.6%37.2% of our revenue from our International segment. See Item 1, Note 13,12, Segment Information,, for additional information. We offer goods and services through our online marketplacesoperate in three primary categories: Local, Goods and Travel.
In February 2020 we announced a strategic plan to focus on our local experiences marketplace, which included exiting our Goods category. However, the subsequent outbreak of the novel coronavirus ("COVID-19") and the preventive or protective actions that governments or our merchants and consumers have taken in response to the pandemic have resulted in significant disruption to our operations. We rely on customers' purchases of vouchers for local experiences, including events and activities, beauty and wellness, travel and dining. The temporary closure of businesses, including restaurants and bars, event venues, and spas, resulted in a significant deterioration in our performance in March 2020. The negative impact on our business is expected to continue at least as long as customers and merchants remain impacted by governmental measures being implemented to control the spread of the virus, including quarantines, travel restrictions, business shutdowns and restrictions on the movement of people in the United States and abroad. Because the pandemic and related economic responses arose in March, the impact of the pandemic on our business will be more pronounced in the second quarter 2020.
We expect to continue executing on our strategic plan to focus on our Local experiences marketplace; however, the ability to achieve the anticipated benefits of this strategy within the expected timeframe, or at all, may be materially impacted by the widespread effects of COVID-19. In light of the significant declines in consumer demand for local and travel services due to COVID-19, we are leveraging our Goods category in the near term. We now intend to phase down the Goods category and shift toward a third-party marketplace model instead of fully exiting the Goods category. In this third-party marketplace model, merchants assume the responsibility for fulfillment and returns. Following this transition, Goods revenue is expected to be presented on a net basis consistent with the Local and Travel categories. The Company expects this transition to be largely complete in 2021.
We generate both product and service revenue from our current business operations. Our product revenue from transactions in which we sell merchandise inventory in our Goods category is the purchase price received from the customer. OurWe earn service revenue from transactions in which we earn commissions by selling goods or services on behalf of third-party merchantsmerchants. Service revenue from those transactions is reported on a net basis and equals the purchase price collectedreceived from the customer for the offering less thean agreed upon portion of the purchase price paid to the merchant.
Our focus is on driving long-term gross profit growth by enhancing the customer experience, establishing Groupon as an open platform, continuing to realize our international potential and maintaining a culture of operational efficiency. We have developed and are testing a number of product enhancements intended to Service revenue also includes commissions that we earn when customers make our offerings easier to use for both customers and merchants and to improve purchase frequency, including cash back offers linked to customer credit cards, booking capabilities and a paid membership program in North America, Groupon Select, which offers greater discounts on our offerings and other benefits. We have also entered into commercial agreementspurchases with third parties that enable us to feature additional merchant offeringsretailers using digital coupons accessed through our marketplacesdigital properties. We earn product revenue from direct sales of merchandise inventory through our Goods category. Our product revenue from those transactions is the purchase price received from the customer. Following our shift toward a third-party marketplace model in the Goods category, we will primarily generate service revenue from our Goods category.
In April 2020, the Board approved multi-phase restructuring actions relating to our previously announced strategic shift and for our inventoryas part of the cost cutting measures implemented in response to the COVID-19 pandemic. We expect to incur total pre-tax charges of up to $105.0 million in connection with these multi-phase restructuring actions.
The first phase of these restructuring actions is expected to include an overall reduction of approximately 1,300 positions globally, with the majority of these reductions expected to occur by the end of the second quarter 2020 and the remainder expected to be distributed through other marketplaces.completed by the end of 2020. We maintain a long-term focus on driving International to achieve gross profit that is more comparable to that of North America. Our initiatives to grow International include increasing our marketing spend and leveraging enhanced marketing analytics, investing more technology resources toward expanding product and service offerings, and growing our inventory of deal offerings. While we expect to invest in our key initiatives, we will continue to do soevaluate our cost structure, including additional workforce reductions and our country footprint as disciplined operatorspart of the next phase of our restructuring plan.
In addition to our restructuring actions, we have taken several other steps to reduce costs and seek opportunitiespreserve cash in the near-term, including, but not limited to: furloughing staff; reducing marketing expense by significantly shortening payback thresholds and delaying brand marketing investments; continuing to improvesell Goods on our efficiency.platform instead of quickly exiting the category; continuing to transition merchants to redemption payment terms, instead of fixed payment terms; implementing a hiring freeze; eliminating broad-based merit increases for employees; and replacing cash compensation with equity compensation in 2020 for all Board directors. We believe the actions we have taken to reduce costs and preserve cash give us financial stability for at least the next 12 months.
How We Measure Our Business
We use several financialoperating and operatingfinancial metrics to assess the progress of our business and make decisions on where to allocate capital, time and technology investments. Certain of the financial metrics are reported in accordance with U.S. GAAP and certain of those metrics are considered non-GAAP financial measures. As our business evolves, we may make changes to the key financial and operating metrics that we use to measure our business. For further information and reconciliations to the most applicable financial measures under U.S. GAAP, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.


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Financial Metrics
Revenue is earned through product and service revenue transactions. We earn product revenue from direct sales of merchandise inventory in our Goods category and report product revenue on a gross basis as the purchase price received from the customer. We earn service revenue from transactions in which we generate commissions by selling goods or services on behalf of third-party merchants, primarily through sales of vouchers and similar transactions in which we collect the transaction price from the customer and remit a portion of that transaction price to the third-party merchant who will provide the related goods or services. We report service revenue from those transactions on a net basis as the purchase price collected from the customer less the portion of the purchase price that is payable to the third-party merchant. Service revenue also includes commissions we earn when customers make purchases with retailers using digital coupons accessed through our websites and mobile applications and from voucherless merchant offerings in which customers earn cash back on their credit card statements when they transact with third-party merchants.
Gross profit reflects the net margin we earn after deducting our cost of revenue from our revenue. Due to the lack of comparability between product revenue, which is reported on a gross basis, and service revenue, which primarily consists of transactions reported on a net basis, we believe that gross profit is an important measure for evaluating our performance.
Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) from continuing operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. For further information and a reconciliation to Income (loss) from continuing operations, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
Free cash flow is a non-GAAP financial measure that comprises net cash provided by (used in) operating activities from continuing operations less purchases of property and equipment and capitalized software. For further information and a reconciliation to Net cash provided by (used in) operating activities from continuing operations, refer to our discussion in the Liquidity and Capital Resources section.
The following table presents the above financial metrics for the three and six months ended June 30, 2019 and 2018 (in thousands):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Revenue$532,577
 $617,396
 $1,110,987
 $1,243,936
Gross profit292,132
 323,658
 598,148
 648,543
Adjusted EBITDA46,521
 56,231
 93,476
 108,838
Free cash flow(17,903) 26,802
 (182,863) (113,089)
Operating Metrics
Gross billings is the total dollar value of customer purchases of goods and services. Gross billings is presented net of customer refunds, order discounts and sales and related taxes. The substantial majority of our service revenue transactions are comprised of sales of vouchers and similar transactions in which we collect the transaction price from the customer and remit a portion of the transaction price to the third-party merchant who will provide the related goods or services. For these transactions, gross billings differs from revenue reported in our condensed consolidated statements of operations, which is presented net of the merchant's share of the transaction price. For product revenue transactions, gross billings are equivalent to product revenue reported in our condensed consolidated statements of operations. Gross billings is an indicator of our growth and business performance as it measures the dollar volume of transactions generated through our marketplaces. Tracking gross billings on service revenue transactions also allows us to monitor the percentage of gross billings that we are able to retain after payments to merchants. However, we are focused on achieving long-term gross profit and Adjusted EBITDA growth.
Active customers are unique user accounts that have made a purchase during the trailing twelve months ("TTM") either through one of our online marketplaces or directly with a merchant for which we earned a commission. We consider this metric to be an important indicator of our business performance as it helps us to monitor the percentage of gross billings that we are able to retain after payments to merchants. However, management is primarily focused on optimizing the business for long-term gross profit and Adjusted EBITDA growth.
Active customers areunique user accounts that have made a purchase during the trailing twelve months ("TTM") either through one of our online marketplaces or directly with a merchant for which we earned a commission. We consider this metric to be an important indicator of our business performance as it helps us


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to understand how the number of customers actively purchasing our offerings is trending. Some customers could establish and make purchases from more than one account, so it is possible that our active customer metric may count certain customers more than once in a given period. For entities that we have acquired in a business combination, this metric includes active customers of the acquired entity, including customers who made purchases prior to the acquisition. We do not include consumers who solely make purchases with retailers using digital coupons accessed through our websites and mobile applications in our active customer metric, nor do we include consumers who solely make purchases of our inventory through third-party marketplaces with which we partner.
Our active customer metric for the trailing twelve months ended June 30, 2019 has declined both on a year-over-year basis and sequentially from the trailing twelve months ended March 31, 2019. The decline is primarily attributable to a decline in traffic, including traffic from email and search engine optimization ("SEO"), as well as our efforts to improve the efficiency of our marketing spend by focusing that spend on customers who we believe will have higher long-term value. That strategy has resulted in lower marketing spend on less valuable customers, particularly in North America, and led to a decrease in the number of active customers. We expect the trend of declining active customers in North America to continue in 2019 and, to some extent, into 2020 due to ongoing traffic declines and our continued focus on attracting and retaining high-quality customers.
Gross billings and gross profit per active customerUnits are the TTM gross billings and gross profit generated per active customer. We use these metrics to evaluate trends in customer spend and in the average contribution to gross billings and gross profit on a per-customer basis.
Units is the number of purchases during the reporting period, before refunds and cancellations, made either through one of our online marketplaces, a third-party marketplace, or directly with a merchant for which we earn a commission. We do not include purchases with retailers using digital coupons accessed through our websites and mobile applications in our units metric. We consider unit growth to be an important indicator of the total volume of business conducted through our marketplaces.
Our total units sold declined by 12.0% for the three and six months ended June 30, 2019 as compared with the prior year, primarily reflecting unit declines in our North America segment. The decline in total units sold in the current year was primarily attributable to fewer customers, lower customer traffic, including traffic from email and SEO, and shifting impressions to support our strategic initiatives. We expect that trend to continue in 2019.
Our gross billings and units for the three and six months ended June 30, 2019 and 2018 were as follows (in thousands):
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Gross billings$1,120,945
 $1,264,263
 $2,296,953
 $2,557,527
Units35,324
 39,950
 72,516
 82,374
Gross billings per unit$31.73
 $31.65
 $31.68
 $31.05
Our active customers, gross billings per active customer and gross profit per active customer for the TTM ended June 30, 2019 and 2018 were as follows:
 Trailing Twelve Months Ended June 30,
 2019 2018
TTM Active customers (in thousands)46,175
 49,309
TTM Gross billings per active customer$107.03
 $111.16
TTM Gross profit per active customer$27.51
 $27.27
Factors Affecting Our Performance
Attracting and Retaining Local Merchants. As we seek to build a more complete online local commerce marketplace platform, we depend on our ability to attract and retain merchants who are willing to offer discounted products and services through our marketplaces. Additionally, merchants can generally withdraw their offerings from


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our marketplaces at any time and their willingness to continue offering products and services through our platform depends on the effectiveness of our marketing and promotional services. We primarily source the deal offerings available on our marketplaces through our sales teams, which comprise a significant portion of our global employee base. We have also entered into commercial agreements with third parties that enable us to feature additional merchant offerings through our marketplaces. We continue to focus much of our sales efforts on sourcing local deal offerings in subcategories that we believe provide us with the best opportunities for high frequency customer purchase behavior. In connection with our efforts to grow our offerings in those high frequency subcategories, which include health, beauty and wellness, events and activities, and food and drink, we may be willing to offer more attractive terms to local merchants that could reduce our deal margins in future periods.
Growing our Active Customer Base and Customer Value. We must acquire and retain customers that we expect to have long-term value, and increase gross profit per customer in order to grow our business. Our marketing spending is intended to attract and retain active customers and to promote increased purchase frequency. We have made enhancements to our customer segmentation in recent periods that are intended to better focus our marketing efforts on customers that we believe have a greater potential for long-term gross profit generation. In addition to online marketing, such as search engine marketing ("SEM"), our marketing spending includes investments in offline campaigns intended to increase customer awareness and understanding of the Groupon brand and our product and service offerings. Additionally, we consider order discounts and certain other initiatives to drive customer acquisition and activation to be marketing-related activities, even though such activities may not be presented as marketing expense in our condensed consolidated statements of operations. The organic traffic to our websites and mobile applications from consumers respondingin our units metric. We consider units to be an important indicator of the total volume of business conducted through our emails has declined in recent years, such that an increasing proportion of our traffic is generated from SEM and other paid marketing channels. We have also experienced declines from other sources of organic traffic, such as email and SEO. As such, we are focused on developing sources of organic traffic other than email and optimizing the efficiency of our marketing spending, which is primarily guided by return on investment thresholds that are currently based on expected months-to-payback targets ranging from 12 to 18 months. Additionally, our product and supply initiatives are intended to increase the rates at which visitors to our websites and mobile applications complete a purchase.marketplaces.
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Investing


Gross billings per unit are the gross billings generated per unit. We use this metric to evaluate trends in Growth. We have invested significantly in productunits and technology enhancements intended to support the growth of our online marketplaces and we intend to continue to do so in the future. We have also invested in business acquisitionsaverage contribution to grow our merchant and customer base and advance our product and technology capabilities. We are currently developing and testing a number of product enhancements intended to make our offerings easier to use for both customers and merchants and to improve purchase frequency, including cash back offers linked to customer credit cards, booking capabilities and a paid membership program in North America, Groupon Select, which offers greater discounts on our offerings and other benefits. We believe that those initiatives may be important drivers for increasing customer purchase frequency and growing our business over time. We are currently focusing our efforts on growing customer awareness of those products and scaling the related merchant base. As such, our gross profit and operating income may be adversely impacted in the near term as we focus more on driving our strategic initiatives. Additionally, many of our cash back offers linked to customer credit cards involve collecting a net fee from the merchant, rather than selling a voucher to the customer and then remitting a portion of the proceeds to the merchant. As we report sales of vouchers to customers as gross billings the growth of voucherless cash back transactions with this merchant payment structure could adversely impact ouron a per-unit basis.
Our gross billings, trends in future periods. Mobile consumers, particularly those accessing our marketplaces through the mobile web, generally complete purchases at a lower rateunits, gross billings per unit and at lower average transaction prices than consumers accessing our marketplaces through desktop computers. As a substantial majority of our traffic comes from consumers on mobile devices, we are focused on improving the mobile experience in order to increase purchase rates. Our initiatives to improve the mobile experience include improving page speeds, enhancing our relevance algorithms, streamlining the checkout process and bringing our mobile web experience to parity with that of our mobile applications.
Managing Operating Efficiency. We are focused on effectively managing our cost structure as we seek to grow our profitability in future periods. Our prior restructuring actions and our continuing efforts to automate internal processes have allowed us to centralize many of our back office activities in lower cost shared service centers resulting in significant reductions in our selling, general and administrative expense in recent periods. We have primarily used those savings to invest in marketing, people and product enhancements intended to drive the long-term growth of our business. We intend to continue to focus on driving operating efficiency.


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Results of Operations
Gross Billings
Three Months Ended June 30, 2019 and 2018:
Gross billings by category and segmentTTM active customers for the three months ended June 30,March 31, 2020 and 2019 and 2018 were as follows (dollars(in thousands, except gross billings per unit amounts):
Three Months Ended March 31,
20202019
Gross billings$806,399  $1,176,008  
Units29,766  37,193  
Gross billings per unit$27.09  $31.62  
TTM Active customers41,837  47,177  

Financial Metrics
Revenue is currently earned through product and service revenue transactions. We earn service revenue from transactions in thousands):which we generate commissions by selling goods or services on behalf of third-party merchants. Service revenue from those transactions is reported on a net basis as the purchase price collected from the customer for the offering less an agreed upon portion of the purchase price paid to the third-party merchant. Service revenue also includes commissions we earn when customers make purchases with retailers using digital coupons accessed through our digital properties. We earn product revenue from direct sales of merchandise inventory in our Goods category and report product revenue on a gross basis as the purchase price received from the customer. Following our shift toward a third-party marketplace model in the Goods category, we will primarily generate service revenue from our Goods category.
Gross profit reflects the net margin we earn after deducting our cost of revenue from our revenue. Due to the lack of comparability between product revenue, which is reported on a gross basis, and service revenue, which primarily consists of transactions reported on a net basis, we believe that gross profit is an important measure for evaluating our performance.
 Three Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service gross billings:       
Local$503,830
 $548,056
 $(44,226) (8.1)%
Goods19,615
 25,791
 (6,176) (23.9)
Travel84,029
 93,809
 (9,780) (10.4)
Total service gross billings607,474
 667,656
 (60,182) (9.0)
Product gross billings - Goods127,739
 170,710
 (42,971) (25.2)
Total North America gross billings735,213
 838,366
 (103,153) (12.3)
        
International       
Service gross billings:       
Local203,450
 203,248
 202
 0.1
Goods11,699
 22,849
 (11,150) (48.8)
Travel43,348
 48,766
 (5,418) (11.1)
Total service gross billings258,497
 274,863
 (16,366) (6.0)
Product gross billings - Goods127,235
 151,034
 (23,799) (15.8)
Total International gross billings385,732
 425,897
 (40,165) (9.4)
Total gross billings$1,120,945
 $1,264,263
 $(143,318) (11.3)
Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) from continuing operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. For further information and a reconciliation to Income (loss) from continuing operations, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
Free cash flow is a non-GAAP financial measure that comprises net cash provided by (used in) operating activities from continuing operations less purchases of property and equipment and capitalized software. For further information and a reconciliation to Net cash provided by (used in) operating activities from continuing operations, refer to our discussion in the Liquidity and Capital Resources section.
The effect on our gross billingsfollowing table presents the above financial metrics for the three months ended June 30,March 31, 2020 and 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
Three Months Ended March 31,
20202019
Revenue$374,150  $578,410  
Gross profit201,247  306,016  
Adjusted EBITDA(22,464) 46,955  
Free cash flow(247,004) (164,960) 
 Three Months Ended June 30, 2019
 
At Avg. Q2 2018 Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Gross billings$1,144,245
 $(23,300) $1,120,945
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America gross billings were 65.6% and 66.3% of total gross billings for the three months ended June 30, 2019 and 2018. North America gross billings decreased for the three months ended June 30, 2019 compared with the prior year period due to fewer customers, lower customer traffic, including traffic from email and SEO, and shifting impressions to support our strategic initiatives. Those decreases were partially offset by higher gross billings per unit due to a shift in mix of offerings sold.
The above factors also resulted in lower gross billings per active customer, which was $113.02 for the TTM ended June 30, 2019, as compared with $114.52 in the corresponding prior year period and total units sold, which decreased to 21.9 million units for the three months ended June 30, 2019, as compared with 26.6 million units in the prior year period.


Operating Expenses
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International
MarketingInternational gross billings were 34.4% and 33.7% of total gross billings for the three months ended June 30, 2019 and 2018. International gross billings decreased $40.2 million for the three months ended June 30, 2019 compared with the prior year period, primarily due to a $23.2 million unfavorable impact from year-over-year changes in foreign currency rates, weak consumer sentiment in Europe, particularly in the United Kingdom, and intensifying competition in home and garden offerings.
Six Months Ended June 30, 2019 and 2018:
Gross billings by category and segment for the six months ended June 30, 2019 and 2018 were as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service gross billings:       
Local$1,006,139
 $1,091,077
 $(84,938) (7.8)%
Goods39,533
 54,380
 (14,847) (27.3)
Travel176,112
 196,308
 (20,196) (10.3)
Total service gross billings1,221,784
 1,341,765
 (119,981) (8.9)
Product gross billings - Goods282,459
 351,597
 (69,138) (19.7)
Total North America gross billings1,504,243
 1,693,362
 (189,119) (11.2)
        
International       
Service gross billings:       
Local410,846
 420,555
 (9,709) (2.3)
Goods21,479
 42,432
 (20,953) (49.4)
Travel95,287
 106,288
 (11,001) (10.4)
Total service gross billings527,612
 569,275
 (41,663) (7.3)
Product gross billings - Goods265,098
 294,890
 (29,792) (10.1)
Total International gross billings792,710
 864,165
 (71,455) (8.3)
Total gross billings$2,296,953
 $2,557,527
 $(260,574) (10.2)
The effect on our gross billings for the six months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Six Months Ended June 30, 2019
 
At Avg. Q2 2018 YTD Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Gross billings$2,352,521
 $(55,568) $2,296,953
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America gross billings were 65.5% and 66.2% of total gross billings for the six months ended June 30, 2019 and 2018. North America gross billings decreased for the six months ended June 30, 2019 compared with the prior year period due to fewer customers, lower customer traffic, including traffic from email and SEO, and shifting impressions to support our strategic initiatives. Those decreases were partially offset by higher gross billings per unit due to a shift in mix of offerings sold.
The above factors also resulted in lower gross billings per active customer, which was $113.02 for the TTM ended June 30, 2019, as compared with $114.52 in the corresponding prior year period and total units sold, which


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decreased to 45.0 million units for the six months ended June 30, 2019, as compared with 54.7 million units in the prior year period.
International
International gross billings were 34.5% and 33.8% of total gross billings for the six months ended June 30, 2019 and 2018. International gross billings decreased $71.5 million for the six months ended June 30, 2019 compared with the prior year period, primarily due to a $55.3 million unfavorable impact from year-over-year changes in foreign currency rates, weak consumer sentiment in Europe, particularly in the United Kingdom, and intensifying competition in home and garden offerings.
Revenue
Three Months Ended June 30, 2019 and 2018:
Revenue by category and segment for the three months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Three Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service revenue:       
Local$177,082
 $185,870
 $(8,788) (4.7)%
Goods3,714
 3,796
 (82) (2.2)
Travel16,125
 19,888
 (3,763) (18.9)
Total service revenue196,921
 209,554
 (12,633) (6.0)
Product revenue - Goods127,739
 170,710
 (42,971) (25.2)
Total North America revenue324,660
 380,264
 (55,604) (14.6)
        
International       
Service revenue:       
Local69,995
 71,425
 (1,430) (2.0)
Goods2,610
 4,967
 (2,357) (47.5)
Travel8,077
 9,706
 (1,629) (16.8)
Total service revenue80,682
 86,098
 (5,416) (6.3)
Product revenue - Goods127,235
 151,034
 (23,799) (15.8)
Total International revenue207,917
 237,132
 (29,215) (12.3)
Total revenue$532,577
 $617,396
 $(84,819) (13.7)
The effect on revenue for the three months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Three Months Ended June 30, 2019
 
At Avg. Q2 2018 Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Revenue$545,329
 $(12,752) $532,577
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.


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The percentages of service gross billings that we retained after deducting the merchant's share for the three months ended June 30, 2019 and 2018 were as follows:
North AmericaInternational
chart-026d9ba501d05bdd9a2.jpgchart-6dd25af84dc95487838.jpg
North America
North America revenue was 61.0% and 61.6% of total revenue for the three months ended June 30, 2019 and 2018. North America revenue decreased $55.6 million for the three months ended June 30, 2019 compared with the prior year period, primarily driven by the decline in transaction volume and gross billings, as discussed above, partially offset by a shift in mix of offerings sold.
International
International revenue was 39.0% and 38.4% of total revenue for the three months ended June 30, 2019 and 2018. International revenue decreased $29.2 million for the three months ended June 30, 2019 compared with the prior year period, primarily driven by lower gross billings as discussed above and a $12.7 million unfavorable impact from year-over-year changes in foreign exchange rates. These declines were partially offset by a shift in our Goods category mix from service revenue transactions, which are reported on a net basis, toward product revenue transactions, which are reported on a gross basis.


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Six Months Ended June 30, 2019 and 2018:
Revenue by category and segment for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service revenue:       
Local$357,459
 $373,281
 $(15,822) (4.2)%
Goods6,841
 8,670
 (1,829) (21.1)
Travel35,066
 39,972
 (4,906) (12.3)
Total service revenue399,366
 421,923
 (22,557) (5.3)
Product revenue - Goods282,459
 351,597
 (69,138) (19.7)
Total North America revenue681,825
 773,520
 (91,695) (11.9)
        
International       
Service revenue:       
Local143,185
 146,003
 (2,818) (1.9)
Goods4,065
 8,381
 (4,316) (51.5)
Travel16,814
 21,142
 (4,328) (20.5)
Total service revenue164,064
 175,526
 (11,462) (6.5)
Product revenue - Goods265,098
 294,890
 (29,792) (10.1)
Total International revenue429,162
 470,416
 (41,254) (8.8)
Total revenue$1,110,987
 $1,243,936
 $(132,949) (10.7)
The effect on revenue for the six months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Six Months Ended June 30, 2019
 
At Avg. Q2 2018 YTD Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Revenue$1,141,453
 $(30,466) $1,110,987
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.


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The percentages of service gross billings that we retained after deducting the merchant's share for the six months ended June 30, 2019 and 2018 were as follows:
North AmericaInternational
chart-a25d101583fcdbbfc19.jpgchart-d1d8809cda163c729b9.jpg
North America
North America revenue was 61.4% and 62.2% of total revenue for the six months ended June 30, 2019 and 2018. North America revenue decreased $91.7 million for the six months ended June 30, 2019 compared with the prior year period, primarily driven by the decline in transaction volume and gross billings, as discussed above, partially offset by a shift in mix of offerings sold.
International
International revenue was 38.6% and 37.8% of total revenue for the six months ended June 30, 2019 and 2018. International revenue decreased $41.3 million for the six months ended June 30, 2019 compared with the prior year period, primarily driven by a $30.4 million unfavorable impact from year-over-year changes in foreign exchange rates and lower gross billings as discussed above. These declines were partially offset by the expansion of our digital coupons offerings through our acquisition of Cloud Savings in April 2018 and a shift in our Goods category mix from service revenue transactions, which are reported on a net basis, toward product revenue transactions, which are reported on a gross basis.
Cost of Revenue
Cost of revenue is comprised of direct and certain indirect costs incurred to generate revenue including credit card processing fees, editorial costs, compensation expense for technology support personnel who are responsible for maintaining the infrastructure of our websites, amortization of internal-use software relating to customer-facing applications, web hosting and other processing fees. For product revenue transactions, cost of revenue also includes the cost of inventory, shipping and fulfillment costs and inventory markdowns. Fulfillment costs are comprised of third-party logistics provider costs, as well as rent, depreciation, personnel costs and other costs of operating our fulfillment center. 


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Three Months Ended June 30, 2019 and 2018:
Cost of revenue by category and segment for the three months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Three Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service cost of revenue:       
Local$19,409
 $20,585
 $(1,176) (5.7)%
Goods719
 806
 (87) (10.8)
Travel3,319
 3,585
 (266) (7.4)
Total service cost of revenue23,447
 24,976
 (1,529) (6.1)
Product cost of revenue - Goods102,629
 135,917
 (33,288) (24.5)
Total North America cost of revenue126,076
 160,893
 (34,817) (21.6)
        
International       
Service cost of revenue:       
Local4,215
 4,065
 150
 3.7
Goods226
 402
 (176) (43.8)
Travel707
 787
 (80) (10.2)
Total service cost of revenue5,148
 5,254
 (106) (2.0)
Product cost of revenue - Goods109,221
 127,591
 (18,370) (14.4)
Total International cost of revenue114,369
 132,845
 (18,476) (13.9)
Total cost of revenue$240,445
 $293,738
 $(53,293) (18.1)
The effect on cost of revenue for the three months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Three Months Ended June 30, 2019
 
At Avg. Q2 2018 Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Cost of revenue$247,526
 $(7,081) $240,445
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America cost of revenue was 52.4% and 54.8% of total cost of revenue for the three months ended June 30, 2019 and 2018. North America cost of revenue decreased $34.8 million for the three months ended June 30, 2019 compared with the prior year period, primarily due to the decrease in transaction volume and gross billings as described above.
International
International cost of revenue was 47.6% and 45.2% of total cost of revenue for the three months ended June 30, 2019 and 2018. International cost of revenue decreased $18.5 million for the three months ended June 30, 2019 compared with the prior year period, primarily due to a $7.1 million favorable impact from year-over-year changes in foreign exchange rates and lower product gross billings.


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Six Months Ended June 30, 2019 and 2018:
Cost of revenue by category and segment for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service cost of revenue:       
Local$38,704
 $41,240
 $(2,536) (6.1)%
Goods1,283
 1,739
 (456) (26.2)
Travel6,992
 7,667
 (675) (8.8)
Total service cost of revenue46,979
 50,646
 (3,667) (7.2)
Product cost of revenue - Goods226,460
 283,823
 (57,363) (20.2)
Total North America cost of revenue273,439
 334,469
 (61,030) (18.2)
        
International       
Service cost of revenue:       
Local8,427
 8,428
 (1) 
Goods413
 729
 (316) (43.3)
Travel1,403
 1,572
 (169) (10.8)
Total service cost of revenue10,243
 10,729
 (486) (4.5)
Product cost of revenue - Goods229,157
 250,195
 (21,038) (8.4)
Total International cost of revenue239,400
 260,924
 (21,524) (8.2)
Total cost of revenue$512,839
 $595,393
 $(82,554) (13.9)
The effect on cost of revenue for the six months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Six Months Ended June 30, 2019
 
At Avg. Q2 2018 YTD Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Cost of revenue$530,060
 $(17,221) $512,839
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America cost of revenue was 53.3% and 56.2% of total cost of revenue for the six months ended June 30, 2019 and 2018. North America cost of revenue decreased $61.0 million for the six months ended June 30, 2019 compared with the prior year period, primarily due to the decrease in transaction volume and gross billings as described above.
International
International cost of revenue was 46.7% and 43.8% of total cost of revenue for the six months ended June 30, 2019 and 2018. International cost of revenue decreased $21.5 million for the six months ended June 30, 2019 compared with the prior year period, primarily due to a $17.2 million favorable impact from year-over-year changes in foreign exchange rates and lower product gross billings.


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Gross Profit
Three Months Ended June 30, 2019 and 2018:
Gross profit by category and segment for the three months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Three Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service gross profit:       
Local$157,673
 $165,285
 $(7,612) (4.6)%
Goods2,995
 2,990
 5
 0.2
Travel12,806
 16,303
 (3,497) (21.5)
Total service gross profit173,474
 184,578
 (11,104) (6.0)
Product gross profit - Goods25,110
 34,793
 (9,683) (27.8)
Total North America gross profit198,584
 219,371
 (20,787) (9.5)
     

  
International    

  
Service gross profit:    

  
Local65,780
 67,360
 (1,580) (2.3)
Goods2,384
 4,565
 (2,181) (47.8)
Travel7,370
 8,919
 (1,549) (17.4)
Total service gross profit75,534
 80,844
 (5,310) (6.6)
Product gross profit - Goods18,014
 23,443
 (5,429) (23.2)
Total International gross profit93,548
 104,287
 (10,739) (10.3)
Total gross profit$292,132
 $323,658
 $(31,526) (9.7)
The effect on gross profit for the three months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Three Months Ended June 30, 2019
 
At Avg. Q2 2018 Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Gross profit$297,803
 $(5,671) $292,132
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America gross profit was 68.0% and 67.8% of total gross profit for the three months ended June 30, 2019 and 2018. The decrease in North America gross profit for the three months ended June 30, 2019 compared with the prior year period reflects a decline in transaction volume and gross billings, as discussed above.
International
International gross profit was 32.0% and 32.2% of total gross profit for the three months ended June 30, 2019 and 2018. The decrease in International gross profit for the three months ended June 30, 2019 compared with the prior year period was primarily attributable to a $5.6 million unfavorable impact from year-over-year changes in foreign exchange rates and lower gross billings as discussed above.


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Six Months Ended June 30, 2019 and 2018:
Gross profit by category and segment for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
North America       
Service gross profit:       
Local$318,755
 $332,041
 $(13,286) (4.0)%
Goods5,558
 6,931
 (1,373) (19.8)
Travel28,074
 32,305
 (4,231) (13.1)
Total service gross profit352,387
 371,277
 (18,890) (5.1)
Product gross profit - Goods55,999
 67,774
 (11,775) (17.4)
Total North America gross profit408,386
 439,051
 (30,665) (7.0)
        
International       
Service gross profit:       
Local134,758
 137,575
 (2,817) (2.0)
Goods3,652
 7,652
 (4,000) (52.3)
Travel15,411
 19,570
 (4,159) (21.3)
Total service gross profit153,821
 164,797
 (10,976) (6.7)
Product gross profit - Goods35,941
 44,695
 (8,754) (19.6)
Total International gross profit189,762
 209,492
 (19,730) (9.4)
Total gross profit$598,148
 $648,543
 $(50,395) (7.8)
The effect on gross profit for the six months ended June 30, 2019 from changes in exchange rates versus the U.S. dollar was as follows (in thousands):
 Six Months Ended June 30, 2019
 
At Avg. Q2 2018 YTD Rates (1)
 
Exchange Rate Effect (2)
 As Reported
Gross profit$611,393
 $(13,245) $598,148
(1)Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
North America
North America gross profit was 68.3% and 67.7% of total gross profit for the six months ended June 30, 2019 and 2018. The decrease in North America gross profit for the six months ended June 30, 2019 compared with the prior year period reflects a decline in transaction volume and gross billings, as discussed above.
International
International gross profit was 31.7% and 32.3% of total gross profit for the six months ended June 30, 2019 and 2018. The decrease in International gross profit for the six months ended June 30, 2019 compared with the prior year period was primarily attributable to a $13.2 million unfavorable impact from year-over-year changes in foreign exchange rates and lower gross billings as discussed above. These declines were partially offset by the expansion of our digital coupons offerings through our acquisition of Cloud Savings in April 2018.


40



Marketing
Marketing expense consists primarily of online marketing costs, such as search engine marketing, advertising on social networking sites and affiliate programs, and offline marketing costs, such as
30



television and radio advertising. Additionally, compensation expense for marketing employees is classified within marketing expense. We record these costs within Marketing on the condensed consolidated statements of operations when incurred. From time to time, we offer deals withhave offerings from well-known national merchants for customer acquisition and activation purposes, for which the amount we owe the merchant for each voucher sold exceeds the transaction price paid by the customer. Our gross billings from those transactions generate no service revenue and our net cost (i.e., the excess of the amount owed to the merchant over the amount paid by the customer) is classified as marketing expense. We evaluate marketing expense as a percentage of gross profit because it gives us an indication of how well our marketing spend is driving gross profit performance.
Three Months Ended June 30, 2019 and 2018:
Marketing expense by segment as a percentage of gross profit for the three months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Three Months Ended June 30,
 2019 % of Gross Profit 2018 % of Gross Profit $ Change % Change
Marketing:           
North America$57,110
 28.8% $66,402
 30.3% $(9,292) (14.0)%
International31,813
 34.0
 27,776
 26.6
 4,037
 14.5
Total marketing$88,923
 30.4
 $94,178
 29.1
 $(5,255) (5.6)
North America
North America segment marketing expense was 64.2% and 70.5% of total marketing expense for the three months ended June 30, 2019 and 2018. North America marketing expense and marketing expense as a percentage of gross profit for the three months ended June 30, 2019 decreased from the prior year period as we leveraged improved marketing analytics to drive efficiency in our marketing spend and maximize the lifetime value of our customer base.
International
International segment marketing expense was 35.8% and 29.5% of total marketing expense for the three months ended June 30, 2019 and 2018. International marketing expense and marketing expense as a percentage of gross profit for the three months ended June 30, 2019 increased from the prior year period, as we continue to invest in the long-term potential of the International segment. The increase in marketing expense was partially offset by a $1.8 million favorable impact from year-over-year changes in foreign exchange rates.
Six Months Ended June 30, 2019 and 2018:
Marketing expense by segment as a percentage of gross profit for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 % of Gross Profit 2018 % of Gross Profit $ Change % Change
Marketing:           
North America$116,909
 28.6% $137,853
 31.4% $(20,944) (15.2)%
International65,411
 34.5
 55,481
 26.5
 9,930
 17.9
Total marketing$182,320
 30.5
 $193,334
 29.8
 $(11,014) (5.7)


41



North America
North America segment marketing expense was 64.1% and 71.3% of total marketing expense for the six months ended June 30, 2019 and 2018. North America marketing expense and marketing expense as a percentage of gross profit for the six months ended June 30, 2019 decreased from the prior year period as we leveraged improved marketing analytics to drive efficiency in our marketing spend and maximize the lifetime value of our customer base.
International
International segment marketing expense was 35.9% and 28.7% of total marketing expense for the six months ended June 30, 2019 and 2018. International marketing expense and marketing expense as a percentage of gross profit for the six months ended June 30, 2019 increased from the prior year period, as we continue to invest in the long-term potential of the International segment. The increase in marketing expense was partially offset by a $4.4 million favorable impact from year-over-year changes in foreign exchange rates.
Selling, General, and Administrative
Selling expenses reported within Selling, general and administrative ("SG&A") on the condensed consolidated statements of operations consist ofexpenses include selling expenses such as sales commissions and other compensation expenses for sales representatives, as well as costs associated with supporting the sales function such as technology, telecommunications and travel. General and administrative expenses include compensation expense for employees involved in customer service, operations, technology and product development, as well as general corporate functions, such as finance, legal and human resources. Additional costs included in general and administrative include depreciation and amortization, rent, professional fees, litigation costs, travel and entertainment, recruiting, office supplies, maintenance, certain technology costs and other general corporate costs. We evaluate SG&A expense as a percentage of gross profit because it gives us an indication of our operating efficiency.
Factors Affecting Our Performance
        Attracting and retaining local merchants. As we focus on our local experiences marketplace, we depend on our ability to attract and retain merchants who are willing to offer their experiences on our platform. Merchants can generally withdraw their offerings from our marketplace at any time, and their willingness to continue offering services through our marketplace depends on the effectiveness of our marketing and promotional services. Given the widespread economic impacts of COVID-19, we are prioritizing opportunities to help drive demand for our merchants and highlight offers that customers can enjoy right now, like restaurant takeout and delivery services, online courses, online fitness, meal prep subscriptions, wine delivery and more.
        Driving purchase frequency and retaining customers. In light of significant declines in consumer demand for local and travel services due to COVID-19, we must highlight offers that customers can enjoy right now and leverage our Goods category in order to drive purchase frequency and retain customers. We must also continue to improve the customer experience on our websites and mobile applications, launch innovative products that remove friction from the customer journey, and grow our high-quality, bookable inventory.
Increasing traffic to our websites and mobile applications. The traffic to our websites and mobile applications, including from consumers responding to our emails and search engine optimization ("SEO"), has declined in recent years, and we have experienced further declines in traffic due to the impacts of COVID-19. As such, we must focus on improving the effectiveness of our emails, as well as developing sources of traffic in addition to email and SEO and optimizing the efficiency of our marketing spending, which has historically been guided by return on investment thresholds based on expected months-to-payback targets ranging from 12 to 18 months. In light of COVID-19 in March 2020, we significantly shortened our payback thresholds.
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Results of Operations
North America
Operating Metrics
North America segment gross billings, units and TTM active customers for the three months ended March 31, 2020 and 2019 were as follows (in thousands, except percentages and gross billings per unit):
Three Months Ended March 31,
20202019% Change
Gross billings
Service gross billings:
Local$392,609  $502,309  (21.8)%
Goods18,119  19,918  (9.0) 
Travel33,660  92,083  (63.4) 
Total service gross billings444,388  614,310  (27.7) 
Product gross billings - Goods82,275  154,720  (46.8) 
Total gross billings$526,663  $769,030  (31.5) 
Units
Local14,132  16,292  (13.3)%
Goods3,742  6,448  (42.0) 
Travel312  441  (29.3) 
Total units18,186  23,181  (21.5) 
Gross billings per unit$28.96$33.18(12.7)%
TTM Active customers25,340  29,637  (14.5)%

Comparison of the Three Months Ended June 30,March 31, 2020 and 2019:
North America gross billings, units and TTM active customers declined by $242.4 million, 5.0 million and 4.3 million for the three months ended March 31, 2020. These declines were primarily due to the significant decrease in consumer demand and increase in refunds issued or estimated to be issued as governmental measures were implemented to control the spread of COVID-19, including quarantines, travel restrictions and business shutdowns. Gross billings were also adversely impacted by a decline in traffic, including traffic from email and SEO, and a decline in gross billings per unit due to a shift in mix of offerings sold.
North America Local units increased by 9% in January and 5% in February. Due to the impact of COVID-19, North America Local units declined by 49% in March. We report units on a gross basis prior to the consideration of customer refunds and therefore units are not always a good proxy for gross billings.
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Financial Metrics
North America segment revenue, cost of revenue and gross profit for the three months ended March 31, 2020 and 2019 were as follows (dollars in thousands):
Three Months Ended March 31,
20202019% Change
Revenue
Service revenue
Local$142,660  $180,377  (20.9)%
Goods3,745  3,127  19.8  
Travel6,449  18,941  (66.0) 
Total service revenue152,854  202,445  (24.5) 
Product revenue - Goods82,275  154,720  (46.8) 
Total revenue$235,129  $357,165  (34.2) 
Cost of revenue
Service cost of revenue
Local$18,801  $19,295  (2.6)%
Goods737  564  30.7  
Travel2,487  3,673  (32.3) 
Total service cost of revenue22,025  23,532  (6.4) 
Product cost of revenue - Goods69,333  123,831  (44.0) 
Total cost of revenue$91,358  $147,363  (38.0) 
Gross profit
Service gross profit
Local$123,859  $161,082  (23.1)%
Goods3,008  2,563  17.4  
Travel3,962  15,268  (74.1) 
Total service gross profit130,829  178,913  (26.9) 
Product gross profit - Goods12,942  30,889  (58.1) 
Total gross profit$143,771  $209,802  (31.5) 
Service margin (1)
34.4 %33.0 %
% of Consolidated revenue62.8 %61.7 %
% of Consolidated cost of revenue52.8  54.1  
% of Consolidated gross profit71.4  68.6  
(1)  Represents the percentage service gross billings that we retained after deducting the merchant's share from revenue.
Comparison of the Three Months Ended March 31, 2020 and 2018:2019:
North America revenue and gross profit decreased by $122.0 million and $66.0 million for the three months ended March 31, 2020. Those decreases were driven by a decline in gross billings and transaction volume due to the impacts of COVID-19 and lower customer traffic, including traffic from email and SEO, as discussed above.
Cost of revenue decreased by $56.0 million for the three months ended March 31, 2020 primarily due to the decrease in transaction volume and gross billings.

33



Operating Expenses and Income (Loss) from Operations
North America segment operating expenses and income (loss) from operations for the three months ended March 31, 2020 and 2019 were as follows (dollars in thousands):
Three Months Ended March 31,
20202019% Change
Operating expenses
Marketing$39,409  $59,799  (34.1)%
Selling, general and administrative135,523  144,667  (6.3) 
Total operating expenses$174,932  $204,466  (14.4) 
Income (loss) from operations$(31,161) $5,336  (684.0)%
% of Gross profit:
Marketing27.4 %28.5 %
Selling, general and administrative94.3  69.0  
Comparison of the Three Months Ended March 31, 2020 and 2019:
North America marketing expense and marketing expense as a percentage of gross profit declined for the three months ended March 31, 2020 due to accelerated traffic declines, significantly shortened payback thresholds and lower investment in our offline marketing and brand spend.
The decrease in North America SG&A for the three months ended March 31, 2020 was primarily due to lower amortization and payroll-related expenses, partially offset by an increase in consulting and professional fees. SG&A as a percentage of gross profit increased for three months ended March 31, 2020 as we experienced a decrease in demand and traffic as a result of COVID-19.
The decline in our North America income (loss) from operations for the three months ended June 30,March 31, 2020 was primarily attributable to a $66.0 million decrease in gross profit, as discussed above, partially offset by a $29.5 million decrease in operating expenses.
International
Operating Metrics
International segment gross billings, units and TTM active customers for the three months ended March 31, 2020 and 2019 were as follows (in thousands, except percentages and 2018gross billings per unit):
Three Months Ended March 31,
20202019% Change
Gross billings
Service gross billings:
Local$157,401  $207,396  (24.1)%
Goods10,657  9,780  9.0  
Travel26,831  51,939  (48.3) 
Total service gross billings194,889  269,115  (27.6) 
Product gross billings - Goods84,847  137,863  (38.5) 
Total gross billings$279,736  $406,978  (31.3) 
Units
Local6,844  7,840  (12.7)%
Goods4,487  5,789  (22.5) 
Travel249  383  (35.0) 
Total units11,580  14,012  (17.4) 
Gross billings per unit$24.16$29.04(16.8)%
TTM Active customers16,497  17,540  (5.9)%
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Comparison of the Three Months Ended March 31, 2020 and 2019:
International gross billings, units and TTM active customers decreased by $127.2 million, 2.4 million and 1.0 million for the three months ended March 31, 2020. These declines were primarily due to the significant decrease in consumer demand and increase in refunds issued or estimated to be issued as governmental measures were implemented to control the spread of COVID-19, including quarantines, travel restrictions and business shutdowns. The decline in gross billings was also attributable to an $8.1 million unfavorable impact from year-over-year changes in foreign currency rates and a decline in gross billings per unit due to a shift in mix of offerings sold.
International Local units increased 4% in January and 10% in February. Due to the impact of COVID-19, International Local units declined by 52% in March. We report units on a gross basis prior to the consideration of customer refunds and therefore units are not always a good proxy for gross billings.
Financial Metrics
International segment revenue, cost of revenue and gross profit for the three months ended March 31, 2020 and 2019 were as follows (dollars in thousands):
Three Months Ended March 31,
20202019$ Change
Revenue
Service revenue:
Local$48,668  $73,190  (33.5)%
Goods2,233  1,455  53.5  
Travel3,273  8,737  (62.5) 
Total service revenue54,174  83,382  (35.0) 
Product revenue - Goods84,847  137,863  (38.5) 
Total revenue$139,021  $221,245  (37.2) 
Cost of revenue
Service cost of revenue:
Local$4,144  $4,212  (1.6)%
Goods217  187  16.0  
Travel529  696  (24.0) 
Total service revenue4,890  5,095  (4.0) 
Product cost of revenue - Goods76,655  119,936  (36.1) 
Total cost of revenue$81,545  $125,031  (34.8) 
Gross profit
Service gross profit:
Local$44,524  $68,978  (35.5)%
Goods2,016  1,268  59.0  
Travel2,744  8,041  (65.9) 
Total service gross profit49,284  78,287  (37.0) 
Product gross profit - Goods8,192  17,927  (54.3) 
Total gross profit$57,476  $96,214  (40.3) 
Service margin (1)
27.8 %31.0 %
% of Consolidated revenue37.2 %38.3 %
% of Consolidated cost of revenue47.2  45.9  
% of Consolidated gross profit28.6  31.4  
(1)  Represents the percentage of service gross billings that we retained after deducting the merchant's share from revenue.
35



 Three Months Ended June 30,
 2019 % of Gross Profit 2018 % of Gross Profit $ Change % Change
Selling, general and administrative$210,348
 72.0% $293,725
 90.8% $(83,377) (28.4)%
Comparison of the Three Months Ended March 31, 2020 and 2019
The decrease in SG&AInternational revenue and gross profit decreased by $82.2 million and $38.7 million for the three months ended June 30, 2019March 31, 2020. Those decreases were primarily driven by a decline in gross billings due to the impacts of COVID-19 as compared with the prior year perioddiscussed above and unfavorable impacts on revenue and gross profit of $3.9 million and $1.5 million from year-over-year changes in foreign currency rates. The decrease in gross profit was primarily attributable to:also driven by a customer shift toward lower margin offerings.
a $75.0Cost of revenue decreased by $43.5 million charge recorded infor the three months ended June 30, 2018March 31, 2020 primarily due to increase our contingent liability related tothe decrease in transactional volume and gross billings, and a patent litigation case with IBM;
a $4.9$2.5 million favorable impact from year-over-year changes in foreign currency exchange rates;rates.
Operating Expenses and Income (Loss) from Operations
decreases in facilities costs, system costs, litigationInternational segment operating expenses and other general expenses.
Six Months Ended June 30, 2019 and 2018:
SG&A as a percentage of gross profitincome (loss) from operations for the sixthree months ended June 30,March 31, 2020 and 2019 and 2018 waswere as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 % of Gross Profit 2018 % of Gross Profit $ Change % Change
Selling, general and administrative$420,772
 70.3% $516,069
 79.6% $(95,297) (18.5)%


Three Months Ended March 31,
20202019% Change
Operating expenses
Marketing$20,721  $33,598  (38.3)%
Selling, general and administrative71,618  65,757  8.9  
Goodwill impairment109,486  —  —  
Long-lived asset impairment22,351  —  —  
Total operating expenses$224,176  $99,355  125.6  
Income (loss) from operations$(166,700) $(3,141) NM
% of Gross profit:
Marketing36.1 %34.9 %
Selling, general and administrative124.6  68.3  
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Comparison of the Three Months Ended March 31, 2020 and 2019:

The decrease in SG&AInternational marketing expense declined for the sixthree months ended June 30, 2019 as compared with the prior year period was attributableMarch 31, 2020 due to the following:
accelerated traffic declines, significantly shortened payback thresholds and lower investment in our offline marketing and brand spend and a $75.0 million charge recorded in the six months ended June 30, 2018 to increase our contingent liability related to a patent litigation case with IBM;
an $11.2$0.5 million favorable impact from year-over-year changes in foreign currency exchange rates; and
decreases in compensation-related costs, including variable compensation, facilities costs, system costs, litigation and other general expenses.
Income (Loss) from Operations
Three Months Ended June 30, 2019 and 2018:
Income (loss) from operations by segmentrates. Marketing expense as a percentage of gross profit increased for the three months ended June 30, 2019March 31, 2020 as we experienced a decrease in demand and 2018 wastraffic as follows (dollarsa result of COVID-19.
SG&A increased for the three months ended March 31, 2020 primarily due to increases in thousands):technology-related expenses, partially offset by lower payroll-related expenses and a $2.0 million favorable impact from year-over-year changes in foreign currency rates. SG&A as a percentage of gross profit increased for three months ended March 31, 2020 as we experienced a decrease in demand and traffic as a result of COVID-19.
 Three Months Ended June 30,
 2019 2018 $ Change % Change
Income (loss) from operations       
North America$(372) $(68,524) $68,152
 99.5 %
International(6,767) 4,279
 (11,046) (258.1)
Total income (loss) from operations$(7,139) $(64,245) $57,106
 88.9
North AmericaAs a result of the interim quantitative assessment of goodwill and long-lived assets, we recognized goodwill impairment of $109.5 million during the first quarter 2020 that represented the excess of the EMEA reporting unit's carrying value over its fair value. We also recognized long-lived asset impairment of $22.4 million as a result of the significant deterioration of our financial performance due to the impact of COVID-19. See Item 1, Note 2. Goodwill and Long-Lived Assets for additional information about goodwill and long-lived asset impairment.
The increasedecrease in ourInternational income (loss) from operations for the three months ended March 31, 2020 was primarily attributable to a $79.6 million decrease in SG&A and a $9.3 million decrease in marketing expense, partially offset by a $20.8 million decrease in gross profit.
Income (loss) from operations includes stock-based compensation of $24.1 million and $15.0 million for the three months ended June 30, 2019 and 2018.
International
The decrease in our income from operations was primarily attributable to a $4.0 million increase in marketing expense and a $10.7$38.7 million decrease in gross profit partially offset by a $3.7 million decrease in SG&A.
Income (loss) from operations includes stock-based compensationand the goodwill and long-lived asset impairment charges of $2.5$109.5 million and $1.3 million for the three months ended June 30, 2019 and 2018.$22.4 million.
Six Months Ended June 30, 2019 and 2018:
Income (loss) from operations by segment for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
Income (loss) from operations       
North America$4,964
 $(70,384) $75,348
 107.1 %
International(9,908) 9,524
 (19,432) (204.0)
Total income (loss) from operations$(4,944) $(60,860) $55,916
 91.9
North America
The increase in our income from operations was primarily attributable to an $85.1 million decrease in SG&A and a $20.9 million decrease in marketing expense, partially offset by a $30.7 million decrease in gross profit.
Income (loss) from operations includes stock-based compensation of $38.9 million and $32.9 million for the six months ended June 30, 2019 and 2018.
International
The decrease in our income from operations was primarily attributable to a $9.9 million increase in marketing expense and a $19.7 million decrease in gross profit, partially offset by a $10.2 million decrease in SG&A.
Income (loss) from operations includes stock-based compensation of $4.1 million and $2.7 million for the six months ended June 30, 2019 and 2018.
Other Income (Expense), Net
Other income (expense), net includes interest income, interest expense, gains and losses on fair value option investments, adjustments for observable price changes of investments, impairments of investments and
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foreign currency gains and losses, primarily resulting from intercompany balances with our subsidiaries that are denominated in foreign currencies.
Three Months Ended June 30, 2019 and 2018:
Other income (expense), net for the three months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Three Months Ended June 30,
 2019 2018 $ Change % Change
Other income (expense), net$(28,494) $(26,457) $(2,037) (7.7)%
Other income (expense), net for the three months ended June 30, 2019 primarily consisted of the following:
$27.6 million of net losses on our fair value option investments. See Item 1, Note 3, Investments, for additional information; and
$5.4 million of interest expense primarily related to interest on our convertible notes. See Item 1, Note 5, Financing Arrangements, for additional information.
Those items were partially offset by $1.9 million in interest income and $2.6 million in foreign currency gains, which primarily resulted from intercompany balances with our subsidiaries that are denominated in foreign currencies.
Other income (expense), net for the three months ended June 30, 2018 primarily consistedMarch 31, 2020 and 2019 was as follows (dollars in thousands):
Three Months Ended March 31,
20202019
Interest income$2,556  $1,936  
Interest expense(6,958) (5,691) 
Changes in fair value of investments(1,405) (41,408) 
Foreign currency gains (losses), net(6,503) (1,679) 
Impairment of investment(6,684) —  
Other (13) 
Other income (expense), net$(18,987) $(46,855) 
Comparison of the following:Three Months Ended March 31, 2020 and 2019:
$12.5The change in Other income (expense), net for the three months ended March 31, 2020 as compared with the prior year period is primarily related to a $40.0 million decrease in losses from changes in our fair value investments, partially offset by a $6.7 million impairment of an other equity investment and a $4.8 million increase in foreign currency losses, whichlosses. Foreign currency gains (losses) primarily resultedresult from intercompany balances with our subsidiaries that are denominated in foreign currencies;
$9.2 million of impairment charges for available-for-sale and other equity investments. See Item 1, Note 3, Investments, for additional information;
$5.2 million of interest expense primarily related to interest on our convertible notes. See Item 1, Note 5, Financing Arrangements, for additional information; and
$3.0 million of netcurrencies. Foreign currency losses on our fair value option investments. See Item 1, Note 3, Investments, for additional information.
Those items were partially offset by $1.8 million in interest income and a $1.7 million gain on an embedded derivative related to an available-for-sale security.


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Six Months Ended June 30, 2019 and 2018:
Other income (expense), net for the sixthree months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
Other income (expense), net$(75,349) $(34,972) $(40,377) (115.5)%
Other income (expense), net forMarch 31, 2020 were driven by the six months ended June 30, 2019 primarily consisteddepreciation of the following:
$69.0 million of net losses on our fair value option investments. See Item 1, Note 3, Investments, for additional information; and
$11.1 million of interest expense primarily related to interest on our convertible notes. See Item 1, Note 5, Financing Arrangements, for additional information.
Those items were partially offset by $3.9 million in interest income and $0.9 million in foreign currency gains, which primarily resulted from intercompany balances with our subsidiaries that are denominated in foreign currencies.Euro against the U.S. dollar.
Other income (expense), net for the six months ended June 30, 2018 primarily consisted of the following:
$11.1 million in foreign currency losses, which primarily resulted from intercompany balances with our subsidiaries that are denominated in foreign currencies;
$10.7 million of interest expense primarily related to interest on our convertible notes. See Item 1, Note 5, Financing Arrangements, for additional information;
$10.0 million of impairment charges for available-for-sale and other equity investments. See Item 1, Note 3, Investments, for additional information; and
$8.1 million of net losses on our fair value option investments. See Item 1, Note 3, Investments, for additional information.
Those items were partially offset by $3.3 million in interest income and a $1.7 million gain on an embedded derivative related to an available-for-sale security.
Provision (Benefit) for Income Taxes
Comparison of the Three Months Ended June 30, 2019March 31, 2020 and 2018:2019:
Provision (benefit) for income taxes for the three months ended June 30,March 31, 2020 and 2019 and 2018 was as follows (dollars in thousands):
Three Months Ended June 30,Three Months Ended March 31,
2019 2018 $ Change % Change20202019% Change
Provision (benefit) for income taxes$2,012
 $1,552
 $460
 29.6%Provision (benefit) for income taxes$(5,988) $(3,490) 71.6 %
Effective tax rate(5.6)% (1.7)%    Effective tax rate2.8 %7.8 %
Our U.S. Federalfederal income tax rate is 21%. The primary factorfactors impacting the effective tax rate for the three months ended June 30,March 31, 2020 and March 31, 2019 and 2018 waswere the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets.assets and the reversals of reserves for uncertain tax positions due to the closure of tax audits. The three months ended March 31, 2020 was also impacted by the carryback of federal net operating losses due to the income tax relief provided by the CARES Act. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10,9, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.


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Six Months Ended June 30, 2019 and 2018:
Provision (benefit) for income taxes for the six months ended June 30, 2019 and 2018 was as follows (dollars in thousands):
 Six Months Ended June 30,
 2019 2018 $ Change % Change
Provision (benefit) for income taxes$(1,478) $(783) $(695) (88.8)%
Effective tax rate1.8% 0.8%    
Our U.S. Federal income tax rate is 21%. The primary factor impacting the effective tax rate for the six months ended June 30, 2019 and 2018 was the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The effective tax rate for the six months ended June 30, 2019 also reflected the reversal of reserves for uncertain tax positions due to the closure of a tax audit. The effective tax rate for the six months ended June 30, 2018 also reflected a $6.4 million income tax benefit resulting from the impact of Topic 606 on intercompany activity in certain foreign jurisdictions. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.


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Non-GAAP Financial Measures
In addition to financial results reported in accordance with U.S. GAAP, we have provided the following non-GAAP financial measures: Adjusted EBITDA, free cash flow and foreign currency exchange rate neutral operating results. Those non-GAAP financial measures, which are presented on a continuing operations basis, are intended to aid investors in better understanding our current financial performance and prospects for the future as seen through the eyes of management. We believe that those non-GAAP financial measures facilitate comparisons with our historical results and with the results of peer companies who present similar measures (although other companies may define non-GAAP measures differently than we define them, even when similar terms are used to identify such measures). However, those non-GAAP financial measures are not intended to be a substitute for those reported in accordance with U.S. GAAP.
Adjusted EBITDA. Adjusted EBITDA is a non-GAAP performance measure that we define as net income (loss) from continuing operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. Our definition of Adjusted EBITDA may differ from similar measures used by other companies, even when similar terms are used to identify such measures. Adjusted EBITDA is a key measure used by our management and Board of Directors to evaluate operating performance, generate future operating plans and make strategic decisions for the allocation of capital. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors. However, Adjusted EBITDA is not intended to be a substitute for income (loss) from continuing operations.
We exclude stock-based compensation expense and depreciation and amortization because they are primarily non-cash in nature and we believe that non-GAAP financial measures excluding those items provide meaningful supplemental information about our operating performance and liquidity. Acquisition-related expense (benefit), net is comprised of the change in the fair value of contingent consideration arrangements and external transaction costs related to business combinations, primarily consisting of legal and advisory fees. The composition of our contingent consideration arrangements and the impact of those arrangements on our operating results vary over time based on a number of factors, including the terms of our business combinations and the timing of those transactions. For the three and six months ended June 30,March 31, 2020 and 2019, and 2018, special charges and credits included charges related to our restructuring plan. For the three and six months ended June 30, 2018,March 31, 2020, special charges and credits also included the $75.0 million charge recorded in the second quarter 2018 related to a patent litigation case with IBM.goodwill and long-lived asset impairments and strategic advisor costs. We exclude special charges and credits from Adjusted EBITDA because we believe that excluding those items provides meaningful supplemental information about our core operating performance and facilitates comparisons with our historical results.
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The following is a reconciliation of Adjusted EBITDA to the most comparable U.S. GAAP financial measure, Income (loss) from continuing operations for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 (in thousands):
Three Months Ended March 31,
20202019
Income (loss) from continuing operations$(210,860) $(41,170) 
Adjustments:
Stock-based compensation14,015  16,411  
Depreciation and amortization25,909  28,416  
Acquisition-related expense (benefit), net —  
Restructuring charges (67) 
Goodwill impairment109,486  —  
Long-lived asset impairment22,351  —  
Strategic advisor costs3,626  —  
Other (income) expense, net18,987  46,855  
Provision (benefit) for income taxes(5,988) (3,490) 
Total adjustments188,396  88,125  
Adjusted EBITDA$(22,464) $46,955  
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Income (loss) from continuing operations$(37,645) $(92,254) $(78,815) $(95,049)
Adjustments:  

    
Stock-based compensation (1)
26,563
 16,266
 42,974
 35,544
Depreciation and amortization27,116
 28,954
 55,532
 58,615
Acquisition-related expense (benefit), net28
 655
 28
 655
Restructuring charges(47) (399) (114) (116)
IBM patent litigation
 75,000
 
 75,000
Other (income) expense, net28,494
 26,457
 75,349
 34,972
Provision (benefit) for income taxes2,012
 1,552
 (1,478) (783)
Total adjustments84,166
 148,485
 172,291
 203,887
Adjusted EBITDA$46,521
 $56,231
 $93,476
 $108,838
(1)Represents stock-based compensation expense recorded within Selling, general and administrative, Cost of revenue and Marketing.
Free cash flow. Free cash flow is a non-GAAP liquidity measure that comprises net cash provided by operating activities from continuing operations less purchases of property and equipment and capitalized software. We use free cash flow to conduct and evaluate our business because, although it is similar to cash flow from continuing operations,


46



we believe that it typically represents a more useful measure of cash flows because purchases of fixed assets, software developed for internal use and website development costs are necessary components of our ongoing operations. Free cash flow is not intended to represent the total increase or decrease in our cash balance for the applicable period.
Free cash flow has limitations due to the fact that it does not represent the residual cash flow available for discretionary expenditures. For example, free cash flow does not include cash payments for business acquisitions. In addition, free cash flow reflects the impact of the timing difference between when we are paid by customers and when we pay merchants and suppliers. Therefore, we believe it is important to view free cash flow as a complement to our entire condensed consolidated statements of cash flows. For a reconciliation of free cash flow to the most comparable U.S. GAAP financial measure, see Liquidity and Capital Resources below.
Foreign currency exchange rate neutral operating results. Foreign currency exchange rate neutral operating results show current period operating results as if foreign currency exchange rates had remained the same as those in effect in the prior year period. Those measures are intended to facilitate comparisons to our historical performance. For a reconciliation
The following table represents the effect on our condensed consolidated statements of foreign currencyoperations from changes in exchange rate neutral operating results torates versus the most comparable U.S. GAAPdollar for the three months ended March 31, 2020 (in thousands):
Three Months Ended March 31, 2020
At Avg. Q1 2019 Rates (1)
Exchange Rate Effect (2)
As Reported
Gross billings$814,456  $(8,057) $806,399  
Revenue378,074  (3,924) 374,150  
Cost of revenue175,362  (2,459) 172,903  
Gross profit202,712  (1,465) 201,247  
Marketing60,675  (545) 60,130  
Selling, general and administrative209,352  (2,211) 207,141  
Income (loss) from operations(203,612) 5,751  (197,861) 
(1)  Represents the financial measures, see statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)  Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
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Results of Operations above.


Liquidity and Capital Resources
Our principal sources of liquidity are cash flows from operations, cash balances, which primarily consisted of bank deposits and government money market funds, which totaled $596.8$666.9 million as of June 30, 2019,March 31, 2020, and available borrowing capacity under our 2019 Credit Agreement.
Our net cash flows from operating, investing and financing activities from continuing operations for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 were as follows (in thousands):
Three Months Ended June 30, Six Months Ended June 30,Three Months Ended March 31,
2019 2018 2019 201820202019
Cash provided by (used in):       Cash provided by (used in):
Operating activities$(1,219) $44,175
 $(148,702) $(75,572)Operating activities$(236,408) $(147,483) 
Investing activities(17,235) (75,714) (35,350) (96,096)Investing activities19,564  (18,115) 
Financing activities(31,581) (18,729) (59,358) (39,628)Financing activities141,312  (27,777) 
Our free cash flow for the three and six months ended June 30,March 31, 2020 and 2019 and 2018 and reconciliationsa reconciliation to the most comparable U.S. GAAP financial measure, Net cash provided by (used in) operating activities from continuing operations, for those periods are as follows (in thousands):
Three Months Ended June 30, Six Months Ended June 30,Three Months Ended March 31,
2019 2018 2019 201820202019
Net cash provided by (used in) operating activities from continuing operations$(1,219) $44,175
 $(148,702) $(75,572)Net cash provided by (used in) operating activities from continuing operations$(236,408) $(147,483) 
Purchases of property and equipment and capitalized software from continuing operations(16,684) (17,373) (34,161) (37,517)Purchases of property and equipment and capitalized software from continuing operations(10,596) (17,477) 
Free cash flow$(17,903) $26,802
 $(182,863) $(113,089)Free cash flow$(247,004) $(164,960) 
Our revenue-generating transactions are primarily structured such that we collect cash up-front from customers and pay third-party merchants at a later date, either based on a fixed payment schedule or upon the customer's redemption of the related voucher. For merchants on fixed payment terms, we remit payments on an ongoing basis, generally bi-weekly, throughout the term of the merchant's offering. For purchases of merchandise inventory, our supplier payment terms generally range from net 30 to net 60 days. We have primarily paid merchants on fixed payment terms in North America and upon voucher redemption internationally. In the third quarter 2017,prior periods, we began to increase our use of redemption payment terms with our North America merchants and we expect that trend to continue.
Our cash balances fluctuate significantly throughout the year based on many variables, including gross billings growth rates, the timing of payments to merchants and suppliers, seasonality and the mix of transactions between Goods and Local. For example, we typically generatehave historically generated strong cash inflows during the fourth quarter holiday season, driven primarily by our Goods category, followed by significant cash outflows in the following period when payments are made to inventory suppliers. We are currently developing and testing voucherless offerings that are linked to customer credit cards.
For the three months ended March 31, 2020, our card-linked offerings, we offernet cash back on customers' credit card statements based


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on qualifying purchasesused in operating activities from continuing operations was $236.4 million, as compared with participating merchants. For many of those offerings, we typically remit paymenta $210.9 million net loss from continuing operations. That difference is primarily due to a card brand network within two weeks of the qualifying purchase for the customer's cash back incentive$208.9 million net decrease from changes in working capital and then we collect from the merchant both our commissionother assets and reimbursement for the customer's cash back incentive, usually on a monthly basis.liabilities. The working capital impact of card-linked offerings with this merchant payment structure is less favorable to us than voucher transactions, for which we collect payment from customers at the time of sale and remit payment to merchants at a later date. As such, our cash flows will initially be adversely impactedwas related to the extent we scale these typesseasonal timing of card-linked offeringspayments to inventory suppliers and the impact of COVID-19. The difference between our net cash used in future periods.operating activities and our net loss from continuing operations due to changes in working capital was partially offset by $183.4 million of non-cash items, including $109.5 million of goodwill impairment, $22.4 million of long-lived asset impairments, depreciation and amortization and stock-based compensation.
For the sixthree months ended June 30,March 31, 2019, our net cash used in operating activities from continuing operations was $148.7$147.5 million, as compared with a $78.8$41.2 million net loss from continuing operations. That difference was primarily due to $174.3a $195.7 million of non-cash items, including depreciation and amortization, stock-based compensation and a $69.4 million loss from changes in fair value of our investment in Monster LP, partially offset by a $244.2 millionnet decrease from changes in working capital and other assets and liabilities. The working capital impact was primarily related to the seasonal timing of payments to inventory suppliers and to a lesser extent a reduction in gross billings.
For the six months ended June 30, 2018,suppliers. The difference between our net cash used in operating activities from continuing operations was $75.6 million, as compared with a $95.0 millionand our net loss from continuing operations. That difference was primarilyoperations due to $111.6changes in working capital was partially offset by $89.4 million of non-cash items, including a loss from changes in fair value of investments, depreciation and amortization and stock-based compensation,compensation.
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For the three months ended March 31, 2020, our net cash provided by investing activities from continuing operations was $19.6 million. Our net cash provided by investing activities from continuing operations included the proceeds from the sale of an investment of $31.6 million, which was partially offset by a $92.1 million decrease from changes in working capitalpurchases of property and other assetsequipment and liabilities. The working capital impact was primarily related tocapitalized software of $10.6 million.
For the seasonal timing of payments to inventory suppliers and to a lesser extent a reduction in gross billings.
Ourthree months ended March 31, 2019, our net cash used in investing activities from continuing operations was $35.4 million and $96.1 million for the six months ended June 30, 2019 and 2018.$18.1 million. Our net cash used in investing activities from continuing operations included purchases of property and equipment and capitalized software of $34.2 million and $37.5 million for$17.5 million.
For the sixthree months ended June 30, 2019 and 2018. For the six months ended June 30, 2018,March 31, 2020, our net cash used in investingprovided by financing activities also included net cash paid of $57.8 million related to the acquisition of Cloud Savings.
was $141.5 million. Our net cash used in financing activities was $59.4 million and $39.6 million for the six months ended June 30, 2019 and 2018. For the six months ended June 30, 2019, net cash used inprovided by financing activities included $29.6$150.0 million in purchases of treasury stockborrowings under our share repurchase program, $12.6 million in payments of finance lease obligations and $10.2revolving credit facility offset by $3.3 million in taxes paid related to net share settlements of stock-based compensation awards. awards and $3.8 million of distributions to noncontrolling interest holders.
For the sixthree months ended June 30, 2018,March 31, 2019, our net cash used in financing activities was $27.8 million. Our net cash used in financing activities included $17.2$14.4 million in repurchases of common stock under our share repurchase program, $6.8 million in payments of finance lease obligations and $16.1$5.1 million in taxes paid related to net share settlements of stock-based compensation awards.
In May 2019, we entered into the 2019 Credit Agreement which provides for aggregate principal borrowings of up to $400.0 million and matures in May 2024. The 2019 Credit Agreement replaced our previous $250.0 million amended and restated credit agreement that was scheduled to mature in June 2019. As of June 30, 2019,March 31, 2020, we had no$150.0 million of borrowings outstanding under the 2019 Credit Agreement andAgreement. In April 2020, we borrowed an additional $50.0 million under the 2019 Credit Agreement. As of March 31, 2020, we were in compliance with all covenants. Seethe covenants under our 2019 Credit Agreement. The deterioration in our business and financial performance as a result of COVID-19 could result in noncompliance with certain financial covenants contained in our 2019 Credit Agreement in the future, which, if not waived or amended, could give rise to an event of default and, if not cured, entitle the lenders to accelerate the indebtedness outstanding thereunder and terminate our ability to borrow in the future under the 2019 Credit Agreement. We are having ongoing discussions with the lenders regarding a potential amendment to the 2019 Credit Agreement to provide covenant relief. There can be no assurance, however, that we will be able to obtain an amendment or waiver on acceptable terms or at all.
We believe that our cash balances, excluding borrowings under the 2019 Credit Agreement, and cash generated from operations will be sufficient to meet our working capital requirements and capital expenditures for at least the next twelve months. However, we expect a net loss and negative operating cash flows for the year ended December 31, 2020. We plan to continue to actively manage and optimize our cash balances and liquidity, working capital and operating expenses, although there can be no assurances that we will be able to do so. We have taken several steps to reduce costs and preserve cash in the near-term as described above in Item 1, Note 5, 2.Financing ArrangementsOverview, for additional information..
As of June 30, 2019,March 31, 2020, we had $231.1$127.3 million in cash held by our international subsidiaries, which is primarily denominated in Euros, British Pounds Sterling, Canadian dollars, and, to a lesser extent, Australian dollars and Japanese yen. In general, it is our practice and intention to re-invest the earnings of our non-U.S. subsidiaries in those operations. We have not, nor do we anticipate the need to, repatriate funds to the United States to satisfy domestic liquidity needs arising in the ordinary course of business.
In May 2018, the Board of Directors authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. During the three and six months ended June 30, 2019, we repurchased 4,228,148 and 8,636,143 shares for an aggregate purchase price of $15.1 million and $30.1 million (including fees and commissions) under our repurchase program. As of June 30, 2019,March 31, 2020, up to $260.0$245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under ourthe 2019 Credit Agreement, share price, available cash and other factors, and the share repurchase program may be terminated at any time. Repurchases will be made in compliance with SEC rules and other legal requirements and may be made, in part, under a Rule 10b5-1 plan, which permits share repurchases when we might otherwise be precluded from doing so.
Our cash balances and cash flows generated from our operations may be used to fund strategic investments, business acquisitions, working capital needs, investments in technology, marketing and share repurchases.


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GROUPON, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
Additionally, we have the ability to borrow funds under our 2019 Credit Agreement. We could also seek to raise additional financing, if available on terms that we believe are favorable, to increase the amount of liquid funds that we can access for acquisitions,(in thousands, except share repurchases or other strategic investment opportunities. Although we can provide no assurances, we believe that our cash balances and cash generated from operations should be sufficient to meet our working capital requirements and capital expenditures for at least the next twelve months.amounts)
(unaudited)
Contractual Obligations and Commitments
Our contractual obligations and commitments as of June 30, 2019March 31, 2020 did not materially change from the amounts set forth in our 20182019 Annual Report on Form 10-K, except as disclosed in Item 1, Note 6, Leases.Commitments and Contingencies.
Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of June 30, 2019.March 31, 2020.
Critical Accounting Policies and Estimates
The preparation of condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts and classifications of assets and liabilities, revenue and expenses, and related disclosure of contingent liabilities. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.
Management's Discussion and Analysis of Financial Condition and Results of Operations is based upon our condensed consolidated financial statements, which have been prepared in accordance with U.S. GAAP. Our significant accounting policies are discussed in Item 2, Note 2, Summary of Significant Accounting Policies, and in the notes to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2018.2019. In addition, refer to the critical accounting policies and estimates under Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
The changes to our lease recognition policies upon the adoption of Topic 842 on January 1, 2019 represent a material change to our critical accounting policies and estimates during the six months ended June 30, 2019. See Item 1, Note 6, Leases, for additional information related to our new lease recognition policies.
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Recently Issued Accounting Standards
In June 2016,December 2019, the FASB issued ASU 2016-13,2019-12, Financial InstrumentsIncome Taxes (Topic 740) - Credit Losses (Topic 326) - Measurement of Credit Losses of Financial InstrumentsSimplifying the Accounting for Income Taxes.. This ASU requires entitiessimplifies the accounting for income taxes by removing certain exceptions to measure credit losses for financial assets measured at amortized cost based on expected losses rather than incurred losses. For available-for-sale debt securities with unrealized losses, entities will be requiredthe general principles in Topic 740 and also clarifies and amends existing guidance to recognize credit losses through an allowance for credit losses.improve consistent application. The ASU will be effective for annual reporting periods beginning after December 15, 20192020 and interim periods within those annual periods. While we are still assessing the impact of ASU 2016-13, we currently believe that theperiods and early adoption of this guidance will not have a material impact on our condensed consolidated financial statements.
In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment. This ASU eliminates Step 2 of the goodwill impairment test and requires a goodwill impairment to be measured as the amount by which a reporting unit’s carrying amount exceeds its fair value, not to exceed the carrying amount of its goodwill. The ASU is effective for annual or any interim goodwill impairment tests


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in fiscal years beginning after December 15, 2019.permitted. We believe that the adoption of this guidance will not have a material impact on our condensed consolidated financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820) - Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement. This ASU modifies the disclosure requirements in Topic 820, Fair Value Measurement, by removing, modifying, or adding certain disclosures. The ASU will be effective for annual reporting periods beginning after December 15, 2019 and interim periods within those annual periods. Early adoption is permitted, and entities are permitted to early adopt any removed or modified disclosures and delay adoption of the additional disclosures until the effective date. We are still assessing the impact of ASU 2018-13 on our condensed consolidated financial statements.
There are no other accounting standards that have been issued but not yet adopted that are expected to have a material impact on our condensed consolidated financial position or results of operations.


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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of our business, including the effect of foreign currency fluctuations, interest rate changes and inflation. Information relating to quantitative and qualitative disclosures about thosethese market risks is set forth below.
Foreign Currency Exchange Risk
We transact business in various foreign currencies other than the U.S. dollar, principally the euro, British pound sterling, Canadian dollar and Australian dollar, which exposes us to foreign currency risk. For the three and six months ended June 30, 2019,March 31, 2020, we derived approximately 39.0% and 38.6%37.2% of our revenue from our International segment. Revenue and related expenses generated from our international operations are generally denominated in the local currencies of the corresponding countries. The functional currencies of our subsidiaries that either operate or support thosethese markets are generally the same as the corresponding local currencies. However, the results of operations of, and certain of our intercompany balances associated with, our international operations are exposed to foreign currency exchange rate fluctuations. Upon consolidation, as exchange rates vary, our revenue and other operating results may differ materially from expectations, and we may record significant gains or losses on the re-measurement of intercompany balances.
We assess our foreign currency exchange risk based on hypothetical changes in rates utilizing a sensitivity analysis that measures the potential impact on working capital based on a 10% change (increase and decrease) in currency rates. We use a current market pricing model to assess the changes in the value of the U.S. dollar on foreign currency denominated monetary assets and liabilities. The primary assumption used in this model is a hypothetical 10% weakening or strengthening of the U.S. dollar against those currency exposures as of June 30, 2019March 31, 2020 and December 31, 2018.2019.
As of June 30, 2019,March 31, 2020, our net working capital surplusdeficit (defined as current assets less current liabilities) from subsidiaries that are subject to foreign currency translation risk was $12.7$53.6 million. The potential increase in this working capital surplusdeficit from a hypothetical 10% adverse change in quoted foreign currency exchange rates would be $1.3$5.4 million. This compares with a $20.8$69.2 million working capital surplusdeficit subject to foreign currency exposure as of December 31, 2018,2019, for which a 10% adverse change would have resulted in a potential increase in this working capital surplusdeficit of $2.1$6.9 million.
Interest Rate Risk
Our cash balance as of June 30, 2019March 31, 2020 consists of bank deposits and government money market funds, so exposure to market risk for changes in interest rates is limited. In April 2016, we issued convertible notes with an aggregate principal amount of $250.0 million (see Item 1, Note 5, Financing Arrangements). The convertible notes bear interest at a fixed rate, so we have no financial statement impact from changes in interest rates. However, changes in market interest rates impact the fair value of the convertible notes along with other variables such as our credit spreads and the market price and volatility of our common stock. In May 2019, we entered into the 2019 Credit Agreement which provides for aggregate principal borrowings of up to $400.0 million. As of June 30, 2019,March 31, 2020, we had no$150.0 million of borrowings outstanding under the 2019 Credit Agreement. In April 2020, we borrowed an additional $50.0 million under the 2019 Credit Agreement. See Item 2, Liquidity and Capital Resources for additional information. Because the 2019 Credit Agreement bears interest at a variable rate, we are exposed to market risk relating to changes in interest rates if we borrow under the 2019 Credit Agreement. We also have $174.0had $146.0 million of lease obligations.obligations as of March 31, 2020. Interest rates on existing leases typically do not change unless there is a modification to a lease agreement and as such, we do not believe that the interest rate risk on the lease obligations is significant.
Impact of Inflation
We believe that our results of operations are not materially impacted by moderate changes in the inflation rate. Inflation and changing prices did not have a material effect on our business, financial condition or results of operations for the three and six months ended June 30, 2019.

March 31, 2020.

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ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, has evaluated the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act), as of the end of the period covered by this Quarterly Report on Form 10-Q.
Based on this evaluation, our management concluded that, as of June 30, 2019,March 31, 2020, our disclosure controls and procedures are effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the period covered by this Quarterly Report on Form 10-Q that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. We have not experienced any material impact to our internal controls over financial reporting as a result of COVID-19 and related restrictions. We are continually monitoring and assessing the COVID-19 pandemic and related restrictions on our internal controls to minimize the effect on their design and operating effectiveness.
Limitations on Effectiveness of Controls and Procedures
In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs.


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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, please see Item 1, Note 7,6, Commitments and Contingencies, to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
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ITEM 1A. RISK FACTORS
There have been no material changes from the risk factors previously disclosed in Part I, Item 1A, Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2018,2019, except to supplement and Quarterlyamend those risk factors as follows:

Pandemics or disease outbreaks, such as COVID-19, have and are expected to continue to materially affect our business, results of operations and financial condition.

        Any outbreaks of contagious diseases and other adverse public health developments could have a material and adverse effect on our business, results of operations and financial condition. For example, the recent outbreak of COVID-19, which was declared by the World Health Organization in March 2020 to be a pandemic, has resulted in significant governmental measures being implemented to control the spread of the virus, including quarantines, travel restrictions, business shutdowns and restrictions on the movement and gathering of people in the United States and abroad.  The Company’s business has been adversely affected in jurisdictions that have imposed mandatory closures of its merchants, sought voluntary closures or imposed restrictions on operations of our merchants or activities of consumers, and the continued implementation of such measures may further adversely affect its business. Even if such measures are not implemented and a virus or other disease does not spread significantly, the perceived risk of infection or significant health risk may adversely affect the Company’s business. The outbreak and the preventive or protective actions that governments or the Company’s merchants and consumers have taken and may in the future take in response to COVID-19 has resulted, and may continue to result, in a period of business disruption, reduced voucher and travel sales and increased refunds.
        Such risks could also adversely affect consumers’ financial condition, resulting in reduced spending on the Company's offerings and increased refunds, even after restrictions to everyday activities are lifted. COVID-19 may also materially adversely affect the Company’s ability to implement its strategy to focus on growing our local marketplace.
        Further, the deterioration in the Company’s business and financial performance as a result of COVID-19 could result in noncompliance with certain financial covenants contained in our 2019 Credit Agreement, which, if not waived or amended, could give rise to an event of default and, if not cured, entitle the lenders to accelerate the indebtedness outstanding thereunder and terminate our ability to borrow in the future under the 2019 Credit Agreement. Further, acceleration of indebtedness under the 2019 Credit Agreement could result in an event of default under the Indenture governing the Notes. We are having ongoing in discussions with the lenders regarding a potential amendment to the 2019 Credit Agreement to obtain covenant relief. There can be no assurance, however, that we will be able to obtain an amendment of applicable covenants or waiver of any such defaults on acceptable terms or at all. Any termination of our ability to borrow or event of default under our 2019 Credit Agreement would have a material adverse impact on our liquidity and cash position.
The cost-saving and other actions we have taken to attempt to mitigate the effects of COVID-19 on our business may lead to disruptions in our business, inability to enhance or preserve our brand awareness, reduced employee morale and productivity, increased attrition, and problems retaining existing and recruiting future employees, all of which could have a material adverse impact on our business, results of operations and financial condition.
        These and other potential impacts of COVID-19 (or other epidemics, pandemics or other health crises) have and are expected to continue to adversely affect the Company’s business, financial condition and results of operations. The ultimate extent of the impact of COVID-19 or any epidemic, pandemic or other health crisis on our business, financial condition and results of operations will depend on future developments, which are highly uncertain and cannot be predicted, including new information that may emerge concerning the severity of COVID-19 and the actions taken to contain COVID-19 and address its impact, among others.
The potential effects of COVID-19 also could intensify or otherwise affect many of our other risk factors that are included in "Part I Item 1A. Risk Factors" of our Annual Report on Form 10-Q10-K for the year ended December 31, 2019, including, but not limited to, risks related to the execution of our strategy, customer and merchant acquisition and retention, macroeconomic factors beyond our control, risks of doing business outside of the United States and risks related to our indebtedness. Because the COVID-19 situation is unprecedented and continuously evolving, the other potential impacts to our risk factors that are further described in our Annual Report on Form 10-K for the year ended December 31, 2019 are uncertain.
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Furthermore, because the COVID-19 pandemic did not impact our results until late in the first quarter ended March 31, 2019.of 2020, such impact may not be directly comparable to any historical period and is not necessarily indicative of any future impact that the COVID-19 pandemic may have on our results for the remainder of 2020 or any subsequent periods. In the near term, we expect that the COVID-19 pandemic will impact our financial performance for the second quarter of 2020 more significantly than it impacted the first quarter of 2020.

We are subject to payments-related risks.

We accept payments using a variety of methods, including credit cards, debit cards and gift certificates. As we offer new payment options to customers, we may be subject to additional regulations, compliance requirements and fraud. For certain payment methods, including credit and debit cards, we pay interchange and other fees, which may increase over time and raise our operating costs and lower profitability. In addition, our credit card and other payment processors generally have broad discretion to impose receivable holdback or reserve requirements and could do so in the future. Any material increase in receivable holdback or reserve requirements could have a material impact on our cash flow and available liquidity. In the event our strategy is unsuccessful or our business deteriorates significantly due to COVID-19 or other factors, these payment processors could increase holdback amounts due to concerns with our financial condition, which could adversely affect our liquidity. We rely on third parties to provide payment processing services, including the processing of credit cards and debit cards, and it could disrupt our business if these companies become unwilling or unable to provide these services to us. We are also subject to payment card association operating rules, certification requirements and rules governing electronic funds transfers, which could change or be reinterpreted to make it difficult or impossible for us to comply. If we fail to comply with these rules or requirements, we may be subject to fines and higher transaction fees and lose our ability to accept credit and debit card payments from customers or facilitate other types of online payments, and our business and operating results could be adversely affected.
We are also subject to or voluntarily comply with a number of other laws and regulations relating to money laundering, international money transfers, privacy and information security and electronic fund transfers. If we were found to be in violation of applicable laws or regulations, we could be subject to civil and criminal penalties. In addition, events affecting our third-party payment processors or our integration with them, including cyber-attacks, Internet or other infrastructure or communications impairment or other events that could interrupt the normal operation of our payment processors or our integration with them, or result in unauthorized access to customer information, could have a material adverse effect on our business.



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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Recent Sales of Unregistered Securities
During the three months ended June 30, 2019,March 31, 2020, we did not issue any unregistered equity securities.
Issuer Purchases of Equity Securities
On May 7, 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. During the three and six months ended June 30, 2019, we repurchased 4,228,148 and 8,636,143 shares for an aggregate purchase price of $15.1 million and $30.1 million (including fees and commissions) under our repurchase program. As of June 30, 2019,March 31, 2020, up to $260.0$245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under the 2019 Credit Agreement, share price, available cash and other factors, and the share purchaserepurchase program may be terminated at any time. We will fund the repurchases, if any, through cash on hand, future cash flows and borrowings under our credit facility. Repurchases will be made in compliance with SEC rules and other legal requirements and may be made in part under a Rule 10b5-1 plan, which permits stock repurchases when we might otherwise be precluded from doing so.
A summary of our common stock repurchases during the three months ended June 30, 2019 under See Item 1, Note 7, Stockholders' Equity and Compensation Arrangements, for information regarding our share repurchase program is set forth in the following table:
Date Total Number of Shares Purchased Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Program Maximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
April 1-30, 2019 
 $
 
 $275,000,002
May 1-31, 2019 1,221,792
 3.54
 1,221,792
 270,685,687
June 1-30, 2019 3,006,356
 3.57
 3,006,356
 260,000,005
Total 4,228,148
 $3.56
 4,228,148
 $260,000,005
program.
The following table provides information about purchases of shares of our common stock during the three months ended June 30, 2019March 31, 2020 related to shares withheld upon vesting of restricted stock units for minimum tax withholding obligations:
Date 
Total Number of Shares Purchased (1)
 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Program Maximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
April 1-30, 2019 271,025
 $3.51
 
 
May 1-31, 2019 208,786
 3.52
 
 
June 1-30, 2019 1,044,591
 3.54
 
 
Total 1,524,402
 $3.53
 
 
(1)Total number of shares delivered to us by employees to satisfy the mandatory tax withholding requirement upon vesting of stock-based compensation awards.


Date
Total Number of Shares Purchased (1)
Average Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced ProgramMaximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
January 1-31, 202013,418  $62.80  —  —  
February 1-29, 202040,689  62.60  —  —  
March 1-31, 202013,028  22.60  —  —  
Total67,135  $54.88  —  —  
53(1)Total number of shares delivered to us by employees to satisfy the mandatory tax withholding requirement upon vesting of stock-based compensation awards.



ITEM 5. OTHER INFORMATION
On July 29, 2019, Joey Levin resigned as a director of the Company. The departure of Mr. Levin was not the result of any disagreement with the Company, and we thank him for his dedicated service to Groupon.None.
ITEM 6. EXHIBITS
Exhibit
Number
Description
10.13.1 
Second Amended and Restated Credit4.1 
10.231.1 
10.3
31.1
31.2
32.1
101.INS *XBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104 *Cover Page Interactive Data File

** Management contract or compensatory plan or arrangement


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* The XBRL Instance Document and Cover Page Interactive Data File do not appear in the Interactive Data File because their XBRL tags are embedded within the Inline XBRL document
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on this 30th16th day of July 2019.
June 2020.
GROUPON, INC.
By:/s/ Michael RandolfiMelissa Thomas
Name:Michael RandolfiMelissa Thomas
Title:Chief Financial Officer



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