UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~September 30, 2022~~March 31, 2023

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission File Number: 001-35895

THRYV HOLDINGS, INC.

(Exact name of registrant as specified in its charter)


Delaware						13-2740040
(State or other jurisdiction of incorporation or organization)						(I.R.S. Employer Identification No.)

2200 West Airfield Drive, P.O. Box 619810, D/FW Airport, TX						75261
(Address of principal executive offices)						(Zip Code)


(972)			453-7000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $0.01 par value per share	THRY	The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒x No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

Yes ☒x No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Securities Exchange Act of 1934.


Large accelerated filer	☐	Accelerated filer	☒
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13 (a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Securities Exchange Act of 1934).

Yes ☐ No x

As of ~~November 1, 2022,~~May 2, 2023, there were ~~34,475,189~~34,823,769 shares of the registrant's common stock outstanding.

THRYV HOLDINGS, INC.

TABLE OF CONTENTS


		Page
PART I. FINANCIAL INFORMATION
Item 1.	Financial Statements
	Consolidated Statements of Operations and Comprehensive Income (Loss) for the Three ~~and~~ ~~Nine~~ Months Ended ~~September~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~202 2 (unaudited)	3
	Consolidated Balance Sheets as of ~~September~~March ~~30, 2022 (unaudited~~3 )1 , 202 3 (unaudited) and December 31, ~~2021~~202 2	4
	Consolidated Statements of Changes in Stockholders' Equity for the Three ~~and~~ ~~Nine~~ Months Ended Se ~~ptember~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~202 2 (unaudited)	5
	Consolidated Statements of Cash Flows for the ~~Nine~~Three Months Ended Se ~~ptember~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~202 2 (unaudited)	76
	Notes to Consolidated Financial Statements (unaudited)	87
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	2623
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	4435
Item 4.	Controls and Procedures	4536

PART II. OTHER INFORMATION
Item 1.	Legal Proceedings	4536
Item 1A.	Risk Factors	4536
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	4536
Item 3.	Defaults Upon Senior Securities	4536
Item 4.	Mine Safety Disclosures	4536
Item 5.	Other Information	4636
Item 6.	Exhibits	4637
	Signatures	4738

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q (“Quarterly Report”) contains forward-looking statements, that reflect our current views with respect to future events and financial performance. Such statements are provided under the “safe harbor” protection of the Private Securities Litigation Reform Act of 1995 and include, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies, product development efforts, and future expenses. Forward-looking statements include all statements that do not relate solely to historical or current facts and generally can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “could,” “estimates,” “expects,” “likely,” “may,” and similar references to future periods, or by the inclusion of forecasts or projections. Examples of forward-looking statements include, but are not limited to, statements we make regarding the outlook for our future business and financial performance, such as those contained in “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Forward-looking statements are based on our current expectations and assumptions regarding our business, the economy, and other future conditions. Because forward-looking statements relate to the future, by their nature, they are subject to inherent uncertainties, risks, and changes in circumstances that are difficult to predict. As a result, our actual results may differ materially from those contemplated by the forward-looking statements. Accordingly, we caution you against relying on forward-looking statements. Important factors that could cause actual results to differ materially from those in the forward-looking statements include regional, national, or global political, economic, business, competitive, market, and regulatory conditions and the following:

•significant competition for our Marketing Services solutions and SaaS offerings, including from companies that use components of our SaaS offerings provided by third parties;

•our ability to maintain profitability;

•our ability to manage our growth effectively;

•our ability to transition our Marketing Services clients to our Thryv platform, sell our platform into new markets or further penetrate existing markets;

•~~the effect of the coronavirus commonly referred to as COVID-19 (“COVID-19”) on our business, including the measures to reduce its spread, and the impact on the economy and demand for our services, which may precipitate or exacerbate other risks and uncertainties;~~

•our ability to maintain our strategic relationships with third-party service providers;

•internet search engines and portals potentially terminating or materially altering their agreements with us;

•our ability to keep pace with rapid technological changes and evolving industry standards;

•our small to medium-sized businesses (“SMBs”) clients potentially opting not to renew their agreements with us or renewing at lower spend;

•potential system interruptions or failures, including cyber-security breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information;

•our potential failure to identify suitable acquisition candidates and consummate such acquisitions;

•our ability to successfully integrate acquired businesses into our operations or recognize the benefits of acquisitions, including the failure of an acquired business to achieve its plans and objectives;

•the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees;

•our ability to maintain the compatibility of our Thryv platform with third-party applications;

•our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets;

•our potential failure to provide new or enhanced functionality and features;

•our potential failure to comply with applicable privacy, security and data laws, regulations and standards;

•potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations;

•our potential failure to meet service level commitments under our client contracts;

•our potential failure to offer high-quality or technical support services;

•our Thryv platform and add-ons potentially failing to perform properly;

•the potential impact of future labor negotiations;

•our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how;

•rising inflation and our ability to control costs, including operating expenses;

•general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally;

•volatility and weakness in bank and capital markets; and

•costs, obligations and liabilities incurred as a result of and in connection with being a public company.

For additional information regarding known material factors that could cause the Company’s actual results to differ from its projected results, see Risk Factors in our Annual Report on Form 10-K for the year ended December 31, ~~2021~~2022 as well as our subsequent Quarterly Reports on Form 10-Q. Readers are cautioned not to place undue reliance on forward-looking statements contained in this report, which speak only as of the date of this report. Except as required by applicable law, the Company undertakes no obligation to update or revise any forward-looking statements publicly after the date they are made, whether as a result of new information, future events, or otherwise.

In this Quarterly Report on Form 10-Q, the terms “our Company,” “we,” “us,” “our,” “Company” and “Thryv” refer to Thryv Holdings, Inc. and its subsidiaries, unless the context indicates otherwise.

Part I. FINANCIAL INFORMATION

Item 1. Financial Statements

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Operations and Comprehensive Income (Loss)

(unaudited)


		Three Months Ended				Nine Months Ended					Three Months Ended
		September 30,				September 30,					March 31,
(in thousands, except share and per share data)	(in thousands, except share and per share data)	2022		2021		2022		2021		(in thousands, except share and per share data)	2023		2022
Revenue	Revenue	$	280,650	$	297,290	$	923,020	$	868,943	Revenue	$	245,555	$	308,375
Cost of services	Cost of services	105,011		104,167		321,543		314,934		Cost of services	90,747		110,519
Gross profit	Gross profit	175,639		193,123		601,477		554,009		Gross profit	154,808		197,856

Operating expenses:	Operating expenses:									Operating expenses:
Sales and marketing	Sales and marketing	89,891		94,343		275,659		258,277		Sales and marketing	76,343		93,955
General and administrative	General and administrative	54,670		32,983		159,514		107,362		General and administrative	47,680		52,194
Impairment charges		—		—		222		3,611

Total operating expenses	Total operating expenses	144,561		127,326		435,395		369,250		Total operating expenses	124,023		146,149

Operating income	Operating income	31,078		65,797		166,082		184,759		Operating income	30,785		51,707
Other income (expense):	Other income (expense):									Other income (expense):
Interest expense	Interest expense	(13,720)		(12,050)		(40,584)		(38,159)		Interest expense	(16,488)		(13,108)
Interest expense, related party	Interest expense, related party	(850)		(4,496)		(3,505)		(13,229)		Interest expense, related party	—		(1,759)
Other components of net periodic pension (cost) benefit	Other components of net periodic pension (cost) benefit	(3,928)		273		5,295		998		Other components of net periodic pension (cost) benefit	(121)		70
Other income (expense)	Other income (expense)	6,941		(98)		15,567		(4,157)		Other income (expense)	(366)		6,222
Income before income tax expense	Income before income tax expense	19,521		49,426		142,855		130,212		Income before income tax expense	13,810		43,132
Income tax expense	Income tax expense	(6,241)		(13,802)		(38,062)		(33,723)		Income tax expense	(4,496)		(9,621)
Net income	Net income	$	13,280	$	35,624	$	104,793	$	96,489	Net income	$	9,314	$	33,511
Other comprehensive income (loss):	Other comprehensive income (loss):									Other comprehensive income (loss):
Foreign currency translation adjustment		(7,920)		(4,100)		(12,611)		(8,545)
Foreign currency translation adjustment, net of tax										Foreign currency translation adjustment, net of tax	(2,188)		5,448
Comprehensive income	Comprehensive income	$	5,360	$	31,524	$	92,182	$	87,944	Comprehensive income	$	7,126	$	38,959

Net income per common share:	Net income per common share:									Net income per common share:
Basic	Basic	$	0.39	$	1.05	$	3.06	$	2.87	Basic	$	0.27	$	0.98
Diluted	Diluted	$	0.37	$	0.95	$	2.86	$	2.67	Diluted	$	0.25	$	0.88

Weighted-average shares used in computing basic and diluted net income per common share:	Weighted-average shares used in computing basic and diluted net income per common share:									Weighted-average shares used in computing basic and diluted net income per common share:
Basic	Basic	34,269,274		34,013,897		34,289,333		33,585,488		Basic	34,606,864		34,159,979
Diluted	Diluted	35,811,473		37,620,116		36,698,395		36,110,702		Diluted	36,981,652		37,957,685

The accompanying notes are an integral part of the consolidated financial statements.

Thryv Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets


(in thousands, except share data)	(in thousands, except share data)	September 30, 2022		December 31, 2021		(in thousands, except share data)	March 31, 2023		December 31, 2022
Assets	Assets	(unaudited)				Assets	(unaudited)
Current assets	Current assets					Current assets
Cash and cash equivalents	Cash and cash equivalents	$	14,312	$	11,262	Cash and cash equivalents	$	15,395	$	16,031
Accounts receivable, net of allowance of $13,142 in 2022 and $17,387 in 2021		290,103		279,053
Contract assets, net of allowance of $42 in 2022 and $88 in 2021		3,121		5,259
Accounts receivable, net of allowance of $13,196 in 2023 and $14,766 in 2022						Accounts receivable, net of allowance of $13,196 in 2023 and $14,766 in 2022	271,905		284,698
Contract assets, net of allowance of $30 in 2023 and $33 in 2022						Contract assets, net of allowance of $30 in 2023 and $33 in 2022	2,120		2,583
Taxes receivable	Taxes receivable	12,860		14,711		Taxes receivable	7,918		11,553
Prepaid expenses	Prepaid expenses	28,253		22,418		Prepaid expenses	39,580		25,092
Indemnification asset	Indemnification asset	25,818		24,346		Indemnification asset	27,250		26,495
Other current assets	Other current assets	12,626		13,596		Other current assets	24,463		11,864
Total current assets	Total current assets	387,093		370,645		Total current assets	388,631		378,316
Fixed assets and capitalized software, net	Fixed assets and capitalized software, net	42,144		50,938		Fixed assets and capitalized software, net	38,115		42,334
Goodwill	Goodwill	664,619		671,886		Goodwill	564,934		566,004
Intangible assets, net	Intangible assets, net	45,330		82,577		Intangible assets, net	33,019		34,715
Deferred tax assets	Deferred tax assets	126,721		90,565		Deferred tax assets	115,796		113,859
Other assets	Other assets	23,974		33,891		Other assets	31,772		42,649
Total assets	Total assets	$	1,289,881	$	1,300,502	Total assets	$	1,172,267	$	1,177,877

Liabilities and Stockholders' Equity	Liabilities and Stockholders' Equity					Liabilities and Stockholders' Equity
Current liabilities	Current liabilities					Current liabilities
Accounts payable	Accounts payable	$	18,203	$	8,610	Accounts payable	$	8,980	$	18,972
Accrued liabilities	Accrued liabilities	133,063		131,813		Accrued liabilities	127,229		126,810
Current portion of unrecognized tax benefits	Current portion of unrecognized tax benefits	31,243		29,771		Current portion of unrecognized tax benefits	32,675		31,919
Contract liabilities	Contract liabilities	31,733		51,726		Contract liabilities	47,782		41,854
Current portion of long-term debt	Current portion of long-term debt	70,000		70,000		Current portion of long-term debt	70,000		70,000
Other current liabilities	Other current liabilities	11,644		15,214		Other current liabilities	10,164		10,937
Total current liabilities	Total current liabilities	295,886		307,134		Total current liabilities	296,830		300,492
Term Loan, net	Term Loan, net	349,044		309,672		Term Loan, net	311,483		345,256
Term Loan, related party		25,827		142,875
ABL Facility	ABL Facility	58,856		39,929		ABL Facility	72,231		54,554
Pension obligations, net	Pension obligations, net	111,942		140,167		Pension obligations, net	72,584		72,590
Deferred tax liabilities	Deferred tax liabilities	832		10,798		Deferred tax liabilities	—		513
Other liabilities	Other liabilities	25,568		35,212		Other liabilities	24,086		22,205
Total long-term liabilities	Total long-term liabilities	572,069		678,653		Total long-term liabilities	480,384		495,118
Commitments and contingencies (see Note 13)	Commitments and contingencies (see Note 13)					Commitments and contingencies (see Note 13)
Stockholders' equity	Stockholders' equity					Stockholders' equity
Common stock - $0.01 par value, 250,000,000 shares authorized; 61,160,731 shares issued and 34,475,189 shares outstanding at September 30, 2022; and 60,830,853 shares issued and 34,145,311 shares outstanding at December 31, 2021		612		608
Common stock - $0.01 par value, 250,000,000 shares authorized; 61,557,811 shares issued and 34,817,979 shares outstanding at March 31, 2023; and 61,279,379 shares issued and 34,593,837 shares outstanding at December 31, 2022						Common stock - $0.01 par value, 250,000,000 shares authorized; 61,557,811 shares issued and 34,817,979 shares outstanding at March 31, 2023; and 61,279,379 shares issued and 34,593,837 shares outstanding at December 31, 2022	616		613
Additional paid-in capital	Additional paid-in capital	1,099,313		1,084,288		Additional paid-in capital	1,112,420		1,105,701
Treasury stock - 26,685,542 shares at September 30, 2022 and December 31, 2021		(468,879)		(468,879)
Treasury stock - 26,739,832 shares at March 31, 2023 and 26,685,542 shares at December 31, 2022						Treasury stock - 26,739,832 shares at March 31, 2023 and 26,685,542 shares at December 31, 2022	(469,941)		(468,879)
Accumulated other comprehensive income (loss)	Accumulated other comprehensive income (loss)	(20,658)		(8,047)		Accumulated other comprehensive income (loss)	(18,449)		(16,261)
Accumulated deficit	Accumulated deficit	(188,462)		(293,255)		Accumulated deficit	(229,593)		(238,907)
Total stockholders' equity	Total stockholders' equity	421,926		314,715		Total stockholders' equity	395,053		382,267
Total liabilities and stockholders' equity	Total liabilities and stockholders' equity	$	1,289,881	$	1,300,502	Total liabilities and stockholders' equity	$	1,172,267	$	1,177,877

The accompanying notes are an integral part of the consolidated financial statements.

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Changes in Stockholders' Equity

(unaudited)

Three Months Ended September 30, 2022
Common Stock Treasury Stock
(in thousands, except share amounts) Shares Amount Additional Paid-in Capital Shares Amount Accumulated Other Comprehensive Loss Accumulated
(Deficit) Total Stockholders'
Equity
Balance as of June 30, 2022 61,121,058 $ 611 $ 1,094,362 (26,685,542) $ (468,879) $ (12,738) $ (201,742) $ 411,614
Exercise of stock options 37,051 1 485 — — — — 486
Exercise of stock warrants 2,622 — 64 — — — — 64
Stock compensation expense — — 4,402 — — — — 4,402
Cumulative translation adjustment — — — — — (7,920) — (7,920)
Net income — — — — — — 13,280 13,280
Balance as of September 30, 2022 61,160,731 $ 612 $ 1,099,313 (26,685,542) $ (468,879) $ (20,658) $ (188,462) $ 421,926
Three Months Ended September 30, 2021
Common Stock Treasury Stock
(in thousands, except share amounts) Shares Amount Additional Paid-in Capital Shares Amount Accumulated Other Comprehensive Loss Accumulated
(Deficit) Total Stockholders'
Equity
Balance as of June 30, 2021 60,391,597 $ 604 $ 1,076,124 (26,678,410) $ (468,613) $ (4,445) $ (333,967) $ 269,703
Exercise of stock options 243,615 2 667 — — — — 669
Exercise of stock warrants 8,569 — 209 — — — — 209
Stock compensation expense — — 2,340 — — — — 2,340
Cumulative translation adjustment — — — — — (4,100) — (4,100)
Net income — — — — — — 35,624 35,624
Balance as of September 30, 2021 60,643,781 $ 606 $ 1,079,340 (26,678,410) $ (468,613) $ (8,545) $ (298,343) $ 304,445


Three Months Ended March 31, 2023
	Common Stock					Treasury Stock
(in thousands, except share amounts)	Shares	Amount		Additional Paid-in Capital		Shares	Amount		Accumulated Other Comprehensive Loss		Accumulated (Deficit)		Total Stockholders' Equity
Balance as of December 31, 2022	61,279,379	$	613	$	1,105,701	(26,685,542)	$	(468,879)	$	(16,261)	$	(238,907)	$	382,267
Exercise of stock options, vesting of RSUs and PSUs	278,432	3		1,326		(54,290)	(1,062)		—		—		267
Stock compensation expense	—	—		5,393		—	—		—		—		5,393
Cumulative translation adjustment	—	—		—		—	—		(2,188)		—		(2,188)
Net income	—	—		—		—	—		—		9,314		9,314
Balance as of March 31, 2023	61,557,811	$	616	$	1,112,420	(26,739,832)	$	(469,941)	$	(18,449)	$	(229,593)	$	395,053


Three Months Ended March 31, 2022
	Common Stock					Treasury Stock
(in thousands, except share amounts)	Shares	Amount		Additional Paid-in Capital		Shares	Amount		Accumulated Other Comprehensive Loss		Accumulated (Deficit)		Total Stockholders' Equity
Balance as of December 31, 2021	60,830,853	$	608	$	1,084,288	(26,685,542)	$	(468,879)	$	(8,047)	$	(293,255)	$	314,715
Exercise of stock options and ESPP	82,810	1		838		—	—		—		—		839

Stock compensation expense	—	—		1,928		—	—		—		—		1,928
Cumulative translation adjustment	—	—		—		—	—		5,448		—		5,448
Net income	—	—		—		—	—		—		33,511		33,511
Balance as of March 31, 2022	60,913,663	$	609	$	1,087,054	(26,685,542)	$	(468,879)	$	(2,599)	$	(259,744)	$	356,441

The accompanying notes are an integral part of the consolidated financial statements.

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of ~~Changes in Stockholders' Equity~~Cash Flows

~~(unaudited)~~

Nine Months Ended September 30, 2022
Common Stock Treasury Stock
(in thousands, except share amounts) Shares Amount Additional Paid-in Capital Shares Amount Accumulated Other Comprehensive Loss Accumulated
(Deficit) Total Stockholders'
Equity
Balance as of December 31, 2021 60,830,853 $ 608 $ 1,084,288 (26,685,542) $ (468,879) $ (8,047) $ (293,255) $ 314,715
Exercise of stock options 327,256 4 4,821 — — — — 4,825
Exercise of stock warrants 2,622 — 64 — — — — 64
Stock compensation expense — — 10,140 — — — — 10,140
Cumulative translation adjustment — — — — — (12,611) — (12,611)
Net income — — — — — — 104,793 104,793
Balance as of September 30, 2022 61,160,731 $ 612 $ 1,099,313 (26,685,542) $ (468,879) $ (20,658) $ (188,462) $ 421,926
Nine Months Ended September 30, 2021
Common Stock Treasury Stock
(in thousands, except share amounts) Shares Amount Additional Paid-in Capital Shares Amount Accumulated Other Comprehensive Loss Accumulated
(Deficit) Total Stockholders'
Equity
Balance as of December 31, 2020 59,590,422 $ 596 $ 1,059,624 (26,678,410) $ (468,613) $ — $ (394,832) $ 196,775
Exercise of stock options 482,890 4 (405) — — — — (401)
Exercise of stock warrants 570,469 6 13,889 — — — — 13,895
Stock compensation expense — — 6,232 — — — — 6,232
Cumulative translation adjustment — — — — — (8,545) — (8,545)
Net income — — — — — — 96,489 96,489
Balance as of September 30, 2021 60,643,781 $ 606 $ 1,079,340 (26,678,410) $ (468,613) $ (8,545) $ (298,343) $ 304,445


	Three Months Ended March 31,
(in thousands)	2023		2022
Cash Flows from Operating Activities	(unaudited)		(unaudited)
Net income	$	9,314	$	33,511
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	15,431		21,969
Amortization of debt issuance costs	1,361		1,441
Deferred income taxes	(1,675)		(5,671)
Provision for credit losses and service credits	5,755		5,467
Stock-based compensation expense	5,393		1,928
Other components of net periodic pension cost (benefit)	121		(70)

(Gain) loss on foreign currency exchange rates	(881)		1,077
Bargain purchase gain	—		(7,297)
Other	(756)		1,440
Changes in working capital items, excluding acquisitions:
Accounts receivable	16,268		(12,361)
Contract assets	463		1,285
Prepaid expenses and other assets	(14,679)		(6,920)
Accounts payable and accrued liabilities	(6,515)		(9,775)
Other liabilities	2,711		3,303
Net cash provided by operating activities	32,311		29,327

Cash Flows from Investing Activities
Additions to fixed assets and capitalized software	(5,136)		(3,999)

Acquisition of a business, net of cash acquired	—		(22,003)

Net cash (used in) investing activities	(5,136)		(26,002)

Cash Flows from Financing Activities


Payments of Term Loan	(35,000)		(15,444)
Payments of Term Loan, related party	—		(2,056)


Proceeds from ABL Facility	272,857		302,374
Payments of ABL Facility	(255,179)		(279,327)
Other	267		839

Net cash (used in) provided by financing activities	(17,055)		6,386

Effect of exchange rate changes on cash and cash equivalents	(290)		541
Increase in cash and cash equivalents and restricted cash	9,830		10,252
Cash and cash equivalents and restricted cash, beginning of period	18,180		13,557
Cash and cash equivalents and restricted cash, end of period	$	28,010	$	23,809

Supplemental Information
Cash paid for interest	$	15,008	$	11,966
Cash (received) paid for income taxes, net	$	(992)	$	15,421

The accompanying notes are an integral part of the consolidated financial statements.

Thryv Holdings, Inc. and Subsidiaries

~~Consolidated Statements of Cash Flows~~

Nine Months Ended September 30,
(in thousands) 2022 2021
Cash Flows from Operating Activities (unaudited) (unaudited)
Net income $ 104,793 $ 96,489
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization 65,954 80,675
Amortization of debt issuance costs 4,327 3,431
Deferred income taxes (23,222) (57,823)
Provision for credit losses and service credits 18,325 13,806
Stock-based compensation expense 10,140 6,232
Other components of net periodic pension (benefit) (5,295) (998)
Impairment charges 222 3,611
(Gain) loss on foreign currency exchange rates (4,447) 748
Bargain purchase gain (10,245) —
Other 489 1,961
Changes in working capital items, excluding acquisitions:
Accounts receivable (8,930) 48,791
Contract assets 2,226 3,837
Prepaid expenses and other assets 16,485 (3,184)
Accounts payable and accrued liabilities (36,956) (64,377)
Other liabilities (29,645) (11,660)
Net cash provided by operating activities 104,221 121,539
Cash Flows from Investing Activities
Additions to fixed assets and capitalized software (19,345) (20,053)
Proceeds from the sale of fixed assets — 63
Acquisition of a business, net of cash acquired (22,793) (175,370)
Net cash (used in) investing activities (42,138) (195,360)
Cash Flows from Financing Activities
Proceeds from Term Loan — 418,070
Proceeds from Term Loan, related party — 260,930
Payments of Term Loan (73,164) (86,199)
Payments of Term Loan, related party (8,347) (36,801)
Payments of Senior Term Loan — (335,821)
Payments of Senior Term Loan, related party — (113,789)
Proceeds from ABL Facility 746,689 793,604
Payments of ABL Facility (727,762) (816,661)
Proceeds from exercises of stock options and stock warrants 4,888 18,144
Other — (13,960)
Net cash (used in) provided by financing activities (57,696) 87,517
Effect of exchange rate changes on cash and cash equivalents (1,610) (3,446)
Increase in cash and cash equivalents and restricted cash 2,777 10,250
Cash and cash equivalents and restricted cash, beginning of period 13,557 2,406
Cash and cash equivalents and restricted cash, end of period $ 16,334 $ 12,656
Supplemental Information
Cash paid for interest $ 42,435 $ 52,491
Cash paid for income taxes, net $ 53,673 $ 58,491

~~The accompanying notes are an integral part of the consolidated financial statements.~~

~~Thryv Holdings, Inc. and Subsidiaries~~

Notes to Consolidated Financial Statements

(Unaudited)

Note 1 Description of Business and Summary of Significant Accounting Policies

General

Thryv Holdings, Inc. (“Thryv” or the “Company”) provides small-to-medium sized businesses (“SMBs”) with print and digital marketing services and Software as a Service (“SaaS”) business management tools. The Company owns and operates Print Yellow Pages (“~~PYP” or~~ (“Print”) and digital marketing services (“Digital”), which includes Internet Yellow Pages, (“~~IYP”),~~ search engine marketing, (“~~SEM”),~~ and other digital media services, including online display advertising, and search engine optimization (“~~SEO~~”) tools. In addition, through the Thryv® platform, the Company is a provider of SaaS business management tools designed for SMBs.

On January 21, 2022, Thryv, Inc., the Company’s wholly-owned subsidiary, acquired Vivial Media Holdings, Inc. (“Vivial”), a marketing and advertising company with operations in the United States. ~~Additionally, on March 1, 2021, the Company completed the acquisition of Sensis Holding Limited (“Thryv Australia”),~~ ~~a provider of marketing solutions serving~~ ~~SMBs~~ ~~in Australia~~.

During the second quarter of 2022, the Company reevaluated its segment reporting and determined that its Thryv International SaaS business should be reflected as a separate reportable segment. As such, beginning on April 1, 2022, the results of our international SaaS business are being presented separately from the results of our international marketing services business. Comparative prior periods have been recast to reflect the current presentation.

The Company reports its results based on four reportable segments (see Note 15, Segment Information):

•Thryv U.S. Marketing Services, which includes the Company's Print and Digital solutions business in the United States;

•Thryv U.S. SaaS, which includes the Company's flagship SMB end-to-end customer experience platform in the United States;

•Thryv International Marketing Services, which is comprised of Thryv's Print and Digital solutions business ~~in Australia;~~outside of the United States; and

•Thryv International SaaS, which primarily includes the SaaS business management tools for SMBs ~~in Australia.~~outside of the United States.

Basis of Presentation

The Company prepares its financial statements in accordance with generally accepted accounting principles in the United States (“U.S. GAAP”). The consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Accordingly, certain information and disclosures normally included in the complete financial statements prepared in accordance with U.S. GAAP have been omitted pursuant to such rules and regulations. The consolidated financial statements include the financial statements of Thryv Holdings, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

In the opinion of management, the accompanying consolidated financial statements reflect all adjustments, consisting of only normal recurring items and accruals, necessary for the fair statement of the financial position, results of operations and cash flows of the Company for the periods presented. The consolidated financial statements as of and for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ have been prepared on the same basis as the audited annual financial statements. The consolidated balance sheet as of December 31, ~~2021~~2022 was derived from the audited annual financial statements. The consolidated results for interim periods are not necessarily indicative of results for the full year and should be read in conjunction with the Company’s audited financial statements and related footnotes for the year ended December 31, ~~2021.~~2022.

Use of Estimates

The preparation of the Company’s consolidated financial statements requires management to make estimates and assumptions about future events that affect the amounts reported and disclosed in the consolidated financial statements and

accompanying notes. Actual results could differ materially from those estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable. The results of those estimates form the basis for making judgments about the carrying values of certain assets and liabilities.

Examples of reported amounts that rely on significant estimates include revenue recognition, allowance for credit losses, assets acquired and liabilities assumed in business combinations, capitalized costs to obtain a contract, certain amounts relating to the accounting for income taxes, including valuation allowance, indemnification asset, stock-based compensation

expense, operating lease right-of-use assets and operating lease liabilities, accrued service credits, and pension obligations. Significant estimates are also used in determining the recoverability and fair value of fixed assets and capitalized software, operating lease right-of-use assets, goodwill and intangible assets.

~~Due to the novel strain of coronavirus, commonly referred to as COVID-19 (“COVID-19~~”) and the uncertainty of the extent of the impacts related thereto, certain estimates and assumptions may require increased judgment. As events continue to evolve and additional information becomes available, these estimates may change in future periods. It is difficult to predict what the ongoing impact of the pandemic will be on future periods.

Summary of Significant Accounting Policies

~~Except for the adoption of~~ ~~ASU 2021-08, “Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers” (“ASU 2021-08~~”)~~, as described below, there have been no changes to the Company’s~~The Company describes its significant accounting policies ~~as of and for the three and nine months ended September 30, 2022 as compared~~in Note 1 to the ~~significant accounting policies included~~financial statements in ~~the Company's~~Part II, Item 8 of its Annual Report on Form 10-K for the fiscal year ended December 31, ~~2021 (~~“~~2021 Form 10-K~~”).2022. There have been no changes to the Company's significant accounting policies during the three months ended March 31, 2023.

Restricted Cash

The following table presents a reconciliation of Cash and cash equivalents and restricted cash reported within the Company's consolidated balance sheets to the amount shown in the Company's consolidated statements of cash flows for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 and ~~2021:~~2022:


(in thousands)	(in thousands)	September 30, 2022		September 30, 2021		December 31, 2021		(in thousands)	March 31, 2023		March 31, 2022
Cash and cash equivalents	Cash and cash equivalents	$	14,312	$	10,374	$	11,262	Cash and cash equivalents	$	15,395	$	21,446
Restricted cash, included in Other current assets	Restricted cash, included in Other current assets	2,022		2,282		2,295		Restricted cash, included in Other current assets	12,615		2,363
Total Cash and cash equivalents and restricted cash	Total Cash and cash equivalents and restricted cash	$	16,334	$	12,656	$	13,557	Total Cash and cash equivalents and restricted cash	$	28,010	$	23,809

~~Foreign Currency~~

The functional currency of the Company’s foreign operating subsidiaries is the local currency. Assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rates in effect at the balance sheet dates, with the resulting translation adjustments directly recorded to a separate component of Accumulated other comprehensive income. Income and expense accounts are translated at the weighted-average exchange rates during the period.

Transaction gains or losses in currencies other than the functional currency are included as a component of Other income (expense), in the Company's consolidated statements of operations and comprehensive income (loss).

~~Recent Accounting Pronouncements~~

~~Recently Adopted Accounting Pronouncements~~

In October 2021, the FASB issued ASU 2021-08, which requires companies to recognize and measure contract assets and contract liabilities acquired in a business combination, in accordance with the revenue recognition guidance, as if the acquirer had entered into the original contract at the same time, and on the same terms, as the acquiree. Generally, this will result in the acquirer recognizing contract assets and liabilities at the same amounts recorded by the acquiree as of the acquisition date. Under the current standard, an acquirer generally recognizes such items at fair value on the acquisition date. The Company adopted ASU 2021-08 on January 1, 2022 and applied it to the contract assets and liabilities acquired from Vivial.

Note 2 Acquisitions

Vivial Acquisition

On January 21, 2022 (the “Vivial Acquisition Date”), Thryv, Inc., the Company’s wholly-owned subsidiary, acquired Vivial, ~~a marketing and advertising company,~~ for $22.8 million in cash (net of $8.5 million of cash acquired)~~, subject to certain adjustments~~ (the “Vivial Acquisition”). The assets acquired as part of these transactions consisted primarily of $27.7 million in current assets and $9.8 million in fixed and intangible assets, consisting primarily of customer relationships and technology assets, ~~$13.9~~$14.5 million in deferred tax assets, along with a ~~$10.2~~$10.9 million bargain purchase gain. The Vivial Acquisition resulted in a bargain purchase gain in part because the seller was motivated to divest its marketing services business that was in secular decline. The Company also assumed liabilities of $20.4 million, consisting primarily of accounts payable and accrued liabilities. The assessment of fair value of assets acquired and liabilities assumed is preliminary and is based on information that was available to management at the time these consolidated financial statements were prepared. The finalization of the Company’s acquisition accounting assessment could result in changes in the valuation of assets acquired and liabilities assumed, which could be material.

The Company accounted for the Vivial Acquisition using the acquisition method of accounting in accordance with Accounting Standards Codification 805, Business Combinations (“ASC 805”). This requires that the assets acquired and liabilities assumed are measured at fair value. With the assistance of a third-party valuation firm, the Company determined, using Level 3 inputs (see Note 4, Fair Value Measurements), the fair value of certain assets and liabilities, including fixed assets and intangible assets by applying the income approach and the cost approach. Specific to intangible assets, client relationships were valued using a combination of the income and excess earnings approach, whereas trade names were valued using a relief of royalty method and assumptions related to Vivial’s assets acquired and liabilities assumed. ~~The preliminary purchase price allocation is expected to be finalized within 12 months after the Vivial Acquisition Date.~~

The fair values of fixed assets, intangible assets and other assets acquired and liabilities assumed have been prepared on a preliminary basis with information currently available and are subject to change. Management is still reviewing the characteristics and assumptions related to Vivial’s assets acquired and liabilities assumed.

The following table summarizes the assets acquired and liabilities assumed at the Vivial Acquisition Date:


(in thousands)
Current assets	$	27,705
Fixed and intangible assets	9,759
Deferred tax assets	~~13,892~~14,530
Other assets	2,103
Current liabilities	(18,775)
Other liabilities	(1,646)
Bargain purchase gain	~~(10,245)~~(10,883)
Fair value allocated to net assets acquired, net of bargain purchase gain	$	22,793

The deferred tax asset primarily relates to excess carryover tax basis over book basis in intangibles as a result of the assessment of the fair value of the assets and liabilities assumed using the acquisition method of accounting.

~~The Vivial Acquisition has contributed~~ ~~$72.8 million in revenue~~ ~~since the Vivial Acquisition Date.~~

As of September 30, 2022, the Company increased the purchase price by $0.8 million as a result of customary working capital adjustments, decreased the sales tax reserve by $3.2 million and reclassified the presentation of certain assets and liabilities. The effect of these measurement period adjustments resulted in a $2.9 million increase in the bargain purchase gain for the nine months ended September 30, 2022.

~~Thryv Australia Acquisition~~

~~On March 1, 2021 (the “Thryv AustraliaAcquisition Date”), Thryv Australia Holdings Pty Ltd (formerly Thryv Australia Pty Ltd) (“Buyer~~”), an Australian proprietary limited company and a direct wholly-owned subsidiary of Thryv International Holding LLC, a direct and wholly-owned subsidiary of the Company, acquired all of the issued and outstanding equity interests of (i) Sunshine NewCo Pty Ltd, an Australian proprietary limited company, and its subsidiaries, and (ii) Sensis Holding Limited, a private limited company incorporated under the laws of England and Wales, and its subsidiaries (collectively, the “~~Thryv Australia Acquisition~~”). The Thryv Australia Acquisition expanded the Company's market share with a broader geographical footprint. Additionally, the Thryv Australia Acquisition provided the Company with a significant increase in clients. Thryv Australia is a provider of marketing solutions serving SMBs in Australia. Control was obtained by means of acquiring all the voting interests.

In connection with the Thryv Australia Acquisition, the Company paid consideration of approximately $216.2 million in cash, subject to customary closing adjustments, financed by the Term Loan (as defined in Note 8, ~~Debt Obligations) that was entered into on the Thryv Australia Acquisition Date. All acquisition-related costs, amounting to $8.7 million,~~ ~~were expensed as incurred by the Company and no portion of these costs are included in consideration transferred. These costs were presented within General and administrative expense in the Company's consolidated statement of operations and comprehensive income (loss)~~. Additionally, as part of the effort to fund the Thryv Australia Acquisition, the Company incurred debt issuance costs of $4.2 million related to the Term Loan, of which $2.5 million was capitalized and is being amortized using the effective interest method. See Note 8, ~~Debt Obligations~~.

The Company accounted for the Thryv Australia Acquisition using the acquisition method of accounting in accordance with ASC 805. This requires that the assets acquired and liabilities assumed are measured at fair value. With the assistance of a third-party valuation firm, the Company determined, using Level 3 inputs (see Note 4, ~~Fair Value Measurements~~), the fair value of certain assets and liabilities, including fixed assets, intangible assets, and contract liabilities, by applying a combination of the income approach and the cost approach. Specific to intangible assets, client relationships were valued using a combination of the income and excess earnings approach, whereas trade names were valued using a relief of royalty method.

The following table summarizes the consideration transferred and the purchase price allocation of the fair values of the assets acquired and liabilities assumed at the Thryv Australia Acquisition Date:


~~(in thousands)~~
~~Total cash consideration~~	$	~~216,164~~
~~Total purchase consideration, as allocated below:~~	$	~~216,164~~

~~Cash and cash equivalents~~	$	~~40,794~~
~~Accounts receivable and other current assets~~	~~72,404~~
~~Other assets~~	~~34,962~~
~~Fixed assets and capitalized software~~	~~18,856~~
~~Intangible assets:~~
~~Client relationships (estimated useful life of 3.5 years)~~	~~101,839~~
~~Trademarks (estimated useful life of 3.5 years)~~	~~24,877~~
~~Accounts payable~~	~~(15,038)~~
~~Accrued liabilities~~	~~(41,724)~~
~~Contract liabilities~~	~~(27,075)~~
~~Other current liabilities~~	~~(6,733)~~
~~Deferred tax liabilities~~	~~(35,884)~~
~~Other liabilities~~	~~(15,506)~~
~~Total identifiable net assets~~	$	~~151,772~~
~~Goodwill~~	~~64,392~~
~~Total net assets acquired~~	$	~~216,164~~

The excess of the purchase price over the fair value of the identifiable net assets acquired and the liabilities assumed was allocated to goodwill. The recognized goodwill of $64.4 million was primarily related to the benefits expected from the Thryv Australia Acquisition and was allocated to the Thryv International Marketing Services segment. The goodwill recognized is not deductible for income tax purposes.

~~Pro Forma Results~~

The pro forma combined financial information presented below was derived from the historical financial records of Thryv and Thryv Australia and presents the operating results of the combined Company, as if the Thryv Australia Acquisition had occurred on January 1, 2020. The pro forma data gives effect to historical operating results with adjustments to interest expense, amortization and depreciation expense and related tax effects.

The pro forma financial information is not necessarily indicative of the consolidated results of operations that would have been realized had the Thryv Australia Acquisition been completed as of January 1, 2020, nor is it meant to be indicative of future results of operations that the combined entity will achieve:

Three Months Ended September 30, Nine Months Ended September 30,
(in thousands) 2021 2021
Revenue $ 297,290 $ 937,204
Net income 37,440 135,671

129

Note 3 Revenue Recognition

The Company has determined that each of its Print and Digital marketing services and SaaS business management tools services is distinct and represents a separate performance obligation. The client can benefit from each service on its own or together with other resources that are readily available to the client. Services are separately identifiable from other promises in the contract. Control over the Company’s Print services transfers to the client upon delivery of the published directories containing their advertisements to the intended market(s). Therefore, revenue associated with Print services is recognized at a point in time upon delivery to the intended market(s). The Company bills customers for Print advertising services monthly over the relative contract term. The difference between the timing of recognition of Print advertising revenue and monthly billing generates the Company’s unbilled receivables balance. The unbilled receivables balance is reclassified as billed accounts receivable through the passage of time as the customers are invoiced each month. SaaS and Digital marketing services are recognized using the series guidance. Under the series guidance, the Company's obligation to provide services is the same for each day under the contract, and therefore represents a single performance obligation. Revenue associated with SaaS and Digital marketing services is recognized over time using an output method to measure the progress toward satisfying a performance obligation.

Disaggregation of Revenue

The Company presents disaggregated revenue based on the type of service within its segment footnote. During the first quarter of 2022, the Company adjusted the disaggregated service revenue methodology it uses to manage the business. The nine months ended September 30, 2022 and 2021 reflect the current methodology. See Note 15, Segment Information.

Contract Assets and Liabilities

The timing of revenue recognition may differ from the timing of billing to the Company’s clients. These timing differences result in receivables, contract assets, or contract liabilities (deferred revenue) as disclosed on the Company's consolidated balance sheets. Contract assets represent the Company's right to consideration when revenue recognized exceeds the receivable from the client because the consideration allocated to fulfilled performance obligations exceeds the Company’s right to payment, and the right to payment is subject to more than the passage of time. Contract liabilities consist of advance payments and revenue deferrals resulting from the allocation of the consideration to performance obligations. For the three ~~and nine~~ months ended ~~September 30, 2022,~~March 31, 2023, the Company recognized Revenue of ~~$12.9~~$29.7 million ~~and $38.8 million, respectively,~~ that was recorded in Contract liabilities as of December 31, ~~2021~~2022. For the three ~~and nine~~ months ended ~~September 30, 2021,~~March 31, 2022, the Company recognized Revenue of ~~$4.7~~$12.9 million ~~and $14.2 million, respectively,~~ that was recorded in Contract liabilities as of December 31, ~~2020.~~

~~Pandemic Credits~~

~~During the three and nine months ended September 30, 2021, the Company recognized pandemic credits of $0.2 million and~~ $3.2 million, respectively, provided to customers most impacted by COVID-19. The Company reflected these price concessions as a reduction to Revenue in the consolidated statements of operations and comprehensive income (loss). During the three and nine months ended September 30, 2022, the Company did not recognize any pandemic credits.2021.

Note 4 Fair Value Measurements

Fair value is defined as the price that would be received to sell an asset or paid to settle a liability in an orderly transaction between market participants at the measurement date. To increase the comparability of fair value measures, the following hierarchy prioritizes the inputs to valuation methodologies used to measure fair value:

Level 1 — Quoted prices in active markets for identical assets or liabilities.

Level 2 — Inputs, other than quoted prices in active markets, that are observable either directly or indirectly.

Level 3 — Unobservable inputs that reflect the Company's own assumptions incorporated into valuation techniques.

These valuations require significant judgment.

In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. When there is more than one input at different levels within the hierarchy, the fair value is determined based on the lowest level input that is significant to the fair value measurement in its entirety. Assessment of the significance of a particular input to the fair value measurement in its entirety requires substantial judgment and consideration of factors specific to the asset or

liability. Level 3 inputs are inherently difficult to estimate. Changes to these inputs can have a significant impact on fair value measurements. Assets and liabilities measured at fair value using Level 3 inputs are based on one or more of the following valuation techniques: market approach, income approach or cost approach.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

The Company’s non-financial assets such as goodwill, intangible assets, fixed assets, capitalized software and operating lease right-of-use assets are adjusted to fair value when the net book values of the assets exceed their respective fair values, resulting in an impairment charge. Such fair value measurements are predominantly based on Level 3 inputs.

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Indemnification Asset

On June 30, 2017, the Company completed the acquisition of YP Holdings, Inc. (the “YP Acquisition”). As further discussed in Note 13, Contingent Liabilities, as part of the YP Acquisition agreement, the Company is indemnified for an uncertain tax position for up to the fair value of 1,804,715 shares held in escrow, subject to certain contract limitations (the “indemnification asset”). Due to an increase in the Company’s common stock share price as of ~~September 30, 2022,~~March 31, 2023, the number of shares expected to be returned to seller is ~~1,130,892,~~1,181,713, which represents the number of shares required to satisfy the uncertain tax position less $8.0 million.

As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the fair value of the Company's Level 1 indemnification asset was ~~$25.8~~$27.3 million and ~~$24.3~~$26.5 million, respectively. A gain of ~~$0.6 million and $1.5~~$0.8 million from the change in fair value of the Company’s Level 1 indemnification asset during the three ~~and nine~~ months ended ~~September 30, 2022, respectively,~~March 31, 2023 was recorded in General and administrative expense on the Company's Consolidated Statements of Operations and Comprehensive ~~Income.~~Income (Loss).

Benefit Plan Assets

The fair value of benefit plan assets is measured and recorded on the Company's consolidated balance sheets using Level 2 inputs. See Note 9, Pensions.

Fair Value of Financial Instruments

The Company considers the carrying amounts of cash, trade receivables, and accounts payable to approximate fair value because of the relatively short period of time between the origination of these instruments and their expected realization or payment.

Additionally, the Company considers the carrying amounts of its ABL Facility (as defined in Note 8, Debt Obligations) and financing obligations to approximate their respective fair values due to their short-term nature and approximation of interest rates to market rates. These fair value measurements are considered Level 2. See Note 8, Debt Obligations.

The Term Loan (as defined in Note 8, Debt Obligations) is carried at amortized cost; however, the Company estimates the fair value of the Term Loan for disclosure purposes. The fair value of the Term Loan is determined based on quoted prices that are observable in the marketplace and are classified as Level 2 measurements. See Note 8, Debt Obligations.

The following table sets forth the carrying amount and fair value of the Term Loan:


		September 30, 2022				December 31, 2021					March 31, 2023				December 31, 2022
(in thousands)	(in thousands)	Carrying Amount		Fair Value		Carrying Amount		Fair Value		(in thousands)	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Term Loan, net	Term Loan, net	$	444,871	$	443,759	$	522,547	$	533,651	Term Loan, net	$	381,483	$	378,862	$	415,256	$	410,065

1411

Note 5 Goodwill and Intangible Assets

Goodwill

The following tables set forth the changes in the carrying amount of goodwill for the Company for ~~nine~~three months ended ~~September 30, 2022 and the year ended December~~March 31, ~~2021~~:2023.


		Thryv U.S.				Thryv International							Thryv U.S.				Thryv International
(in thousands)	(in thousands)	Marketing Services		SaaS		Marketing Services		SaaS		Total		(in thousands)	Marketing Services		SaaS		Marketing Services		SaaS		Total
Balance as of December 31, 2020		$	390,573	$	218,884	$	—	$	—	$	609,457
Thryv Australia Acquisition		—		—		64,392		—		64,392
Balance as of December 31, 2021												Balance as of December 31, 2021	$	390,573	$	218,884	$	62,429	$	—	$	671,886
Additions												Additions	—		—		—		—		—
Impairments												Impairments	(102,000)		—		—		—		(102,000)
Effects of foreign currency translation	Effects of foreign currency translation	—		—		(1,963)		—		(1,963)		Effects of foreign currency translation	—		—		(3,882)		—		(3,882)
Balance as of December 31, 2021		$	390,573	$	218,884	$	62,429	$	—	$	671,886
Balance as of December 31, 2022												Balance as of December 31, 2022	$	288,573	$	218,884	$	58,547	$	—	$	566,004
Effects of foreign currency translation	Effects of foreign currency translation	—		—		(7,267)		—		(7,267)		Effects of foreign currency translation	—		—		(1,070)		—		(1,070)
Balance as of September 30, 2022		$	390,573	$	218,884	$	55,162	$	—	$	664,619
Balance as of March 31, 2023												Balance as of March 31, 2023	$	288,573	$	218,884	$	57,477	$	—	$	564,934

Intangible Assets

The following tables set forth the details of the Company's intangible assets as of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021~~2022:


		As of September 30, 2022								As of March 31, 2023
(in thousands)	(in thousands)	Gross		Accumulated Amortization		Net		Weighted Average Remaining Amortization Period in Years	(in thousands)	Gross		Accumulated Amortization		Net		Weighted Average Remaining Amortization Period in Years
Client relationships	Client relationships	$	790,947	$	(761,033)	$	29,914	2.0	Client relationships	$	794,550	$	(774,003)	$	20,547	1.6
Trademarks and domain names	Trademarks and domain names	221,919		(209,241)		12,678		1.4	Trademarks and domain names	222,799		(216,625)		6,174		1.4
Patented technologies	Patented technologies	19,600		(19,600)		—		0.0	Patented technologies	19,600		(19,600)		—		0.0
Covenants not to compete	Covenants not to compete	5,240		(2,502)		2,738		2.2	Covenants not to compete	10,127		(3,829)		6,298		1.4
Total intangible assets	Total intangible assets	$	1,037,706	$	(992,376)	$	45,330	2.1	Total intangible assets	$	1,047,076	$	(1,014,057)	$	33,019	1.5


		As of December 31, 2021								As of December 31, 2022
(in thousands)	(in thousands)	Gross		Accumulated Amortization		Net		Weighted Average Remaining Amortization Period in Years	(in thousands)	Gross		Accumulated Amortization		Net		Weighted Average Remaining Amortization Period in Years
Client relationships	Client relationships	$	797,053	$	(747,197)	$	49,856	2.7	Client relationships	$	796,213	$	(771,475)	$	24,738	1.8
Trademarks and domain names	Trademarks and domain names	223,582		(193,772)		29,810		1.9	Trademarks and domain names	223,206		(215,639)		7,567		1.7
Patented technologies	Patented technologies	19,600		(19,600)		—		0.0	Patented technologies	19,600		(19,600)		—		0.0
Covenants not to compete	Covenants not to compete	4,373		(1,462)		2,911		2.6	Covenants not to compete	5,240		(2,830)		2,410		2.0
Total intangible assets	Total intangible assets	$	1,044,608	$	(962,031)	$	82,577	2.4	Total intangible assets	$	1,044,259	$	(1,009,544)	$	34,715	1.8

Amortization expense for intangible assets for the three ~~and nine~~ months ended ~~September 30, 2022~~March 31, 2023 was ~~$14.1 million and $39.0 million, respectively.~~$6.2 million. Amortization expense for the three ~~and nine~~ months ended ~~September 30, 2021~~March 31, 2022 was ~~$21.3 million and $52.5 million, respectively.~~$13.1 million.

1512

Estimated aggregate future amortization expense by fiscal year for the Company's intangible assets is as follows:


(in thousands)	(in thousands)	Estimated Future Amortization Expense		(in thousands)	Estimated Future Amortization Expense
2022		$	12,324
2023	2023	20,674		2023	$	18,531
2024	2024	11,452		2024	13,610
2025	2025	880		2025	878

Total	Total	$	45,330	Total	$	33,019

Note 6 Allowance for Credit Losses

The following table sets forth the Company's allowance for credit losses:


(in thousands)	(in thousands)	2022		2021		(in thousands)	2023		2022
Balance as of January 1	Balance as of January 1	$	17,475	$	33,368	Balance as of January 1	$	14,799	$	17,475
Acquisitions		—		2,733

Additions (1)	Additions (1)	10,669		3,211		Additions (1)	3,847		3,239
Deductions (2)	Deductions (2)	(14,960)		(19,833)		Deductions (2)	(5,420)		(2,953)
Balance as of September 30 (3)		$	13,184	$	19,479
Balance as of March 31 (3)						Balance as of March 31 (3)	$	13,226	$	17,761

(1) For the nine months ended September 30, 2022 and 2021, represents provision for bad debt expense of $10.7 million and $3.2 million, respectively, which is included in General and administrative expense. For the three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ the Company recorded a provision for bad debt expense of ~~$2.8~~$3.8 million and ~~$2.9~~$3.2 million, respectively, which is included in General and administrative expense.

(2) For the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ represents amounts written off as uncollectible, net of recoveries.

(3) As of ~~September 30, 2022, $13.1~~March 31, 2023, $13.2 million of the allowance is attributable to Accounts receivable and less than $0.1 million is attributable to Contract assets. As of ~~September 30, 2021, $19.4~~March 31, 2022, $17.7 million of the allowance is attributable to Accounts receivable and $0.1 million is attributable to Contract assets.

The Company’s exposure to expected credit losses depends on the financial condition of its clients and other macroeconomic factors. The Company maintains an allowance for credit losses based upon its estimate of potential credit losses. This allowance is based upon historical and current client collection trends, any identified client-specific collection issues, and current as well as expected future economic conditions and market trends.

Note 7 Accrued Liabilities

The following table sets forth additional financial information related to the Company's accrued liabilities:


(in thousands)	(in thousands)	September 30, 2022		December 31, 2021		(in thousands)	March 31, 2023		December 31, 2022
Accrued salaries and related expenses	Accrued salaries and related expenses	$	57,988	$	58,440	Accrued salaries and related expenses	$	65,987	$	62,044
Accrued severance		300		1,720
Accrued expenses						Accrued expenses	46,502		52,313
Accrued taxes	Accrued taxes	18,586		17,660		Accrued taxes	12,432		9,799
Accrued expenses		53,484		51,224
Accrued service credits	Accrued service credits	2,705		2,769		Accrued service credits	2,308		2,654

Accrued liabilities	Accrued liabilities	$	133,063	$	131,813	Accrued liabilities	$	127,229	$	126,810

1613

Note 8 Debt Obligations

The following table sets forth the Company's outstanding debt obligations as of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:


(in thousands)	(in thousands)	Maturity	Interest Rate		September 30, 2022		December 31, 2021		(in thousands)	Maturity	Interest Rate		March 31, 2023		December 31, 2022
Term Loan	Term Loan	March 1, 2026	LIBOR +	8.5%	$	460,489	$	542,000	Term Loan	March 1, 2026	LIBOR +	8.5%	$	394,368	$	429,368
ABL Facility (Fifth Amendment)	ABL Facility (Fifth Amendment)	March 1, 2026	3-month LIBOR +	3.0%	58,856		39,929		ABL Facility (Fifth Amendment)	March 1, 2026	3-month LIBOR +	3.0%	72,231		54,554
Unamortized original issue discount and debt issuance costs	Unamortized original issue discount and debt issuance costs				(15,618)		(19,453)		Unamortized original issue discount and debt issuance costs				(12,885)		(14,112)
Total debt obligations	Total debt obligations				$	503,727	$	562,476	Total debt obligations				$	453,714	$	469,810
Current portion of Term Loan	Current portion of Term Loan				(70,000)		(70,000)		Current portion of Term Loan				(70,000)		(70,000)
Total long-term debt obligations	Total long-term debt obligations				$	433,727	$	492,476	Total long-term debt obligations				$	383,714	$	399,810

Term Loan

On March 1, 2021, the Company entered into a Term Loan credit agreement (the “Term Loan”). The proceeds of the Term Loan were used to finance the acquisition of Sensis Holding Limited (the “Thryv Australia Acquisition”), refinance in full the Company's existing term loan facility (the “Senior Term Loan”), and pay fees and expenses related to the Thryv Australia Acquisition and related financing.

The Term Loan established a senior secured term loan facility (the “Term Loan Facility”) in an aggregate principal amount equal to $700.0 million, of which 38.4% was held by related parties who were equity holders of the Company as of March 1, 2021. The Company defines a related party as any shareholder owning more than 5% of the Company's voting securities. As of ~~September 30,~~March 31, 2023 and December 31, 2022, ~~6.9%~~no portion of the Term Loan was held by related parties who were equity holders of the Company as of ~~that~~such date.

The Term Loan Facility matures on March 1, 2026 and borrowings under the Term Loan Facility bear interest at a fluctuating rate per annum equal to, at the Company’s option, LIBOR or a base rate, in each case, plus an applicable margin per annum equal to (i) 8.50% (for LIBOR loans) and (ii) 7.50% (for base rate loans). The Term Loan Facility requires mandatory amortization payments equal to $17.5 million per fiscal quarter.

The net proceeds from the Term Loan of $674.9 million (net of original issue discount costs of $21.0 million and third-party fees of $4.1 million) were used to repay the remaining $449.6 million outstanding principal balance of the Senior Term Loan, accrued interest of $0.4 million, and third-party fees of $0.1 million. The Company accounted for this transaction with existing lenders as a modification. The transaction with other lenders party to only the Senior Term Loan was accounted for as an extinguishment.

Accordingly, total third-party fees paid were $4.2 million, of which $1.7 million was immediately charged to General and administrative expense on the Company's consolidated statement of operations and comprehensive income (loss). The remaining third-party fees of $2.5 million were deferred as debt issuance costs and will be amortized to interest expense, over the term of the loan, using the effective interest method. Additionally, there were unamortized debt issuance costs of $0.4 million on the existing Senior Term Loan, of which $0.3 million was written off and recorded as a loss on early extinguishment of debt on the Company's consolidated statement of operations and comprehensive income (loss). The remaining unamortized debt issuance costs of $0.1 million were deferred as debt issuance costs and are being amortized to interest expense, over the term of the Term Loan, using the effective interest method. The Term Loan, which was incurred by Thryv, Inc., the Company’s operating subsidiary, is secured by all the assets of Thryv, Inc., certain of its subsidiaries and the Company, and is guaranteed by the Company and certain of its subsidiaries.

In accordance with the Term Loan, ~~and the Senior Term Loan,~~ the Company recorded no interest expense with related parties for the three months ended ~~September 30, 2022 and 2021~~March 31, 2023, compared to $1.8 million of ~~$0.9 million and $4.5 million, respectively, and~~interest expense with related parties for the ~~nine~~three months ended ~~September 30, 2022 and 2021 of $3.5 million and $13.2 million, respectively.~~March 31, 2022.

The Company has recorded accrued interest of ~~$0.8~~$1.3 million and ~~$3.4~~$1.2 million as of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, respectively. Accrued interest is included in Other current liabilities on the Company's consolidated balance sheets.

Term Loan Covenants

The Term Loan contains certain covenants that, subject to exceptions, limit or restrict the borrower's incurrence of additional indebtedness, liens, investments, loans, advances, guarantees, acquisitions, sales of assets, sale-leaseback transactions, swap agreements, payments of dividends or distributions, payments in respect of certain indebtedness, certain affiliate transactions, restrictive amendments to agreements, changes in business, amendments of certain material documents, capital expenditures, mergers, consolidations and liquidations, and use of the proceeds. Additionally, the Company is required to maintain compliance with a Total Net Leverage Ratio, calculated as Net Debt to Consolidated EBITDA, which shall not be greater than 3.0 to 1.0 as of the last day of each fiscal quarter. As of ~~September 30, 2022,~~March 31, 2023, the Company was in compliance with its Term Loan covenants. The Company also expects to be in compliance with these covenants for the next twelve months.

ABL Facility

On March 1, 2021, the Company entered into an agreement to amend (the “ABL Amendment”) the June 30, 2017 asset-based lending (“ABL ~~Facility~~”) facility (the “ABL Facility”). The ABL Amendment was entered into in order to permit the Senior Term Loan refinancing, the Thryv Australia Acquisition and make certain other changes to the ABL credit agreement, including, among others:

•revise the maximum revolver amount to $175.0 million;

•reduce the interest rate per annum to (i) 3-month LIBOR plus 3.00% for LIBOR loans and (ii) base rate plus 2.00% for base rate loans;

•reduce the commitment fee on undrawn amounts under the ABL Facility to 0.375%;

•extend the maturity date of the ABL Facility to the earlier of March 1, 2026 and 91 days prior to the stated maturity

date of the Term Loan Facility;

•add the Australian subsidiaries acquired pursuant to the Thryv Australia Acquisition as borrowers and guarantors, and establish an Australian borrowing base; and

•make certain other conforming changes consistent with the Term Loan agreement.

The Company accounted for this transaction as a modification of the ABL Facility. Accordingly, the existing unamortized debt issuance costs of $2.4 million, as well as additional third-party fees and lender fees of $0.9 million associated with the latest ABL Amendment, were deferred and are being amortized over the new term of the ABL Facility.

As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the Company had debt issuance costs with a remaining balance of ~~$2.2~~$1.9 million and ~~$2.7~~$2.0 million, respectively. These debt issuance costs are included in Other assets on the Company's consolidated balance sheets.

As of ~~September 30, 2022,~~March 31, 2023, the Company had borrowing capacity of $~~72.3~~56.6 million under the ABL Facility.

ABL Facility Covenants

The ABL Facility contains certain covenants that, subject to exceptions, limit or restrict the borrower's incurrence of additional indebtedness, liens, investments, loans, advances, guarantees, acquisitions, disposals of assets, payments of certain indebtedness, certain affiliate transactions, changes in fiscal year or accounting methods, issuance or sale of equity instruments, mergers, liquidations and consolidations, use of proceeds, maintenance of certain deposit accounts, compliance with certain ERISA requirements and compliance with certain Australian tax requirements. The Company is required to maintain compliance with a fixed charge coverage ratio that must exceed a ratio of 1.00. The fixed charge coverage ratio is defined as, with respect to any fiscal period determined on a consolidated basis in accordance with GAAP, the ratio of (a) Consolidated EBITDA as defined in the ABL credit agreement for such period minus capital expenditures incurred during such period, to (b) fixed charges. Fixed charges is defined as, with respect to any fiscal period determined on a consolidated basis in accordance with GAAP, the sum, without duplication, of (a) consolidated interest expense accrued (other than amortization of debt issuance costs, and other non-cash interest expense) during such period, (b) scheduled principal payments in respect of indebtedness paid during such period, (c) all federal, state, and local income taxes accrued during such period, (d) all management, consulting, monitoring, and advisory fees paid to certain individuals or their affiliates during such period, and (e) all restricted payments paid during such period (whether in cash or other property, other than common equity interest). The Company is also required to maintain excess availability of at least $14.0 million, and U.S. excess availability of $10.0 million, in each case, at all times. As of ~~September 30, 2022,~~March 31, 2023, the Company was in compliance with its ABL Facility covenants. The Company also expects to be in compliance with these covenants for the next twelve months.

Note 9 Pensions

The Company maintains pension obligations associated with non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs.

The Company immediately recognizes actuarial gains and losses in its operating results in the period in which the gains and losses occur. The Company estimates the interest cost component of net periodic pension cost by utilizing a full yield curve approach and applying the specific spot rates along the yield curve used in the determination of the benefit obligations of the relevant projected cash flows. This method provides a more precise measurement of interest costs by improving the correlation between projected cash flows to the corresponding spot yield curve rates.

Net Periodic Pension Cost

The following table details the other components of net periodic pension cost (benefit) for the Company's pension plans:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
Interest cost	Interest cost	$	3,624	$	2,617	$	10,460	$	7,851	Interest cost	$	3,504	$	3,418
Expected return on assets	Expected return on assets	(3,224)		(2,890)		(10,201)		(8,670)		Expected return on assets	(3,383)		(3,488)
Settlement loss (gain)		62		—		(328)		(15)
Remeasurement loss (gain)		3,466		—		(5,226)		(164)

Net periodic pension cost (benefit)	Net periodic pension cost (benefit)	$	3,928	$	(273)	$	(5,295)	$	(998)	Net periodic pension cost (benefit)	$	121	$	(70)

Since all pension plans are frozen and no employees accrue future pension benefits under any of the pension plans, the rate of compensation increase assumption is no longer needed. The Company determines the weighted-average discount rate by applying a yield curve comprised of the yields on several hundred high-quality, fixed income corporate bonds available on the measurement date to expected future benefit cash flows.

During the three months ended ~~September 30, 2022, t~~he Company recognized a settlement loss of $0.1 million, and as a result of an interim actuarial valuation due to a settlement in one of the Company's pension plans, the Company recognized a remeasurement loss of $3.5 million. During the ~~nine months ended September 30, 2022, the Company recognized a settlement gain of $0.3 million, andas a result of an interim actuarial valuation due to settlements in one of the Company's pension plans, the Company recognized a remeasurement gain of $5.2 million~~. ~~During the~~ ~~nine months ended September 30, 2021, t~~he Company recognized a settlement loss of less than $0.1 million and a remeasurement gain of $0.2 million. During the three months ended September 30, 2021, the Company did not recognize a settlement gain or a remeasurement gain.

~~During the three and nine months ended September 30, 2022,~~March 31, 2023, the Company made ~~cash~~no contributions ~~of $7.5 million and $22.5 million, respectively,~~ to the qualified plans and contributions and associated payments of $0.1 million ~~and~~ ~~$0.4 million, respectively,~~to the non-qualified plans. During the three ~~and nine~~ months ended ~~September 30, 2021,~~March 31, 2022, the Company made cash contributions of ~~$5.0~~$7.5 million ~~and $20.0 million, respectively,~~ to the qualified plans, and contributions and associated payments of ~~$0.2~~$0.1 million ~~and $1.0 million, respectively,~~ to the non-qualified plans.

For the fiscal year ~~2022,~~2023, the Company expects to contribute approximately ~~$30.0~~$10.0 million to the qualified plans and approximately ~~$0.8~~$0.5 million to the non-qualified plans.

Note 10 Stock-Based Compensation and Stockholders' Equity

Stock-Based Compensation Expense

The following table sets forth stock-based compensation expense recognized by the Company in the following line items in the Company's consolidated statements of operations and comprehensive income during the periods presented:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
Cost of services	Cost of services	$	107	$	156	$	314	$	320	Cost of services	$	149	$	76
Sales and marketing	Sales and marketing	1,967		1,060		4,569		2,686		Sales and marketing	2,658		769
General and administrative	General and administrative	2,328		1,124		5,257		3,226		General and administrative	2,586		1,083
Stock-based compensation expense	Stock-based compensation expense	$	4,402	$	2,340	$	10,140	$	6,232	Stock-based compensation expense	$	5,393	$	1,928

The following table sets forth stock-based compensation expense by award type during the periods presented:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
RSUs										RSUs	$	2,411	$	—
PSUs										PSUs	2,263		—
Stock options	Stock options	$	1,561	$	1,572	$	4,621	$	4,813	Stock options	428		1,553
ESPP	ESPP	243		768		1,376		1,419		ESPP	291		375
RSUs		1,404		—		2,196		—
PSUs		1,194		—		1,947		—
Stock-based compensation expense	Stock-based compensation expense	$	4,402	$	2,340	$	10,140	$	6,232	Stock-based compensation expense	$	5,393	$	1,928

Restricted Stock Units

~~On May 3, 2022,~~The following table sets forth the ~~Compensation Committee of the Company’s Board of Directors (the “~~restricted stock unit (“~~Compensation Committee~~RSU”) ~~approved a form of award agreement (the “~~activity during the three months ended March 31, 2023:

~~RSU Award Agreement~~


	Number of Restricted Stock Units	Weighted-Average Grant-Date Fair Value

Nonvested balance as of December 31, 2022	517,135	$	25.93
Granted	675,701	19.31
Vested	(163,922)	26.09
Forfeited	(9,848)	24.77
Nonvested balance as of March 31, 2023	1,019,066	$	21.52

~~”) for~~

The Company grants ~~of restricted stock units (“~~RSUs”) to the ~~Company’s named executive officers~~Company's employees and non-employee directors under the Company’s 2020 Incentive Award Plan (the “2020 Plan”). ~~Additionally, on June 17, 2022, the Compensation Committee approved a form of award agreement for grants of RSUs to the Company’s non-employee directors (the “Non-Employee Director RSU Award Agreement”) under the 2020 Plan.~~ Pursuant to the RSU ~~Award Agreement and the Non-Employee Director RSU Award Agreement,~~award agreements, each RSU entitles the recipient to one share of the Company’s common stock, subject to time-based vesting conditions set forth in individual agreements.

The fair value of each RSU grant is determined based upon the market closing price of the Company’s common stock on the date of grant. The RSUs vest over the requisite service period, which ranges between ~~eight months~~one year and three years from the date of grant, subject to the continued employment of the employees and services of the non-employee board members.

As of ~~September 30, 2022,~~March 31, 2023, the unrecognized stock-based compensation expense related to the unvested portion of the Company's RSU awards was approximately $~~11.4~~20.3 million and is expected to be recognized over a weighted average period of ~~2.17~~2.4 years. As

During the three months ended March 31, 2023, the Company issued an aggregate of ~~September 30, 2022, there were 525,735~~164,812 shares of common stock to employees upon the exercise of RSUs ~~expected to vest with a weighted average grant-date fair value of $25.93 per unit.~~previously granted under the 2020 Plan.

Performance-Based Restricted Stock Units

~~On May 3, 2022,~~The following table sets forth the ~~Compensation Committee approved a form of award agreement (the “PSU Award Agreement”) for grants of~~ performance-based restricted stock ~~units~~unit (“~~PSUs~~PSU”), activity during the three months ended March 31, 2023:


	Number of Performance-Based Restricted Stock Units	Weighted-Average Grant-Date Fair Value

Nonvested balance as of December 31, 2022	473,371	$	26.76
Granted	657,408	21.46
Vested	—	—
Forfeited	—	—
Nonvested balance as of March 31, 2023	1,130,779	$	23.68

The Company also grants PSUs to employees under the Company’s 2020 Plan. Pursuant to the PSU Award Agreement, each PSU entitles the recipient to ~~one share~~up to 1.5 shares of the Company’s common stock, subject to performance-based vesting conditions set forth in individual agreements.

The PSUs will vest, if at all, following the achievement of certain performance measures over a three year performance period, relative to certain performance and market conditions. Grant date fair value of PSUs, that vest relative to a performance condition, is measured based upon the market closing price of the Company’s common stock on the date of grant and expensed on a straight-line basis when it becomes probable that the performance conditions will be satisfied, net of forfeitures, over the service period of the awards, which is generally the vesting term of three years. Grant date fair value of PSUs, that vest relative to a market condition, is measured using a Monte Carlo simulation model and expensed on a straight-line basis, net of forfeitures, over the service period of the awards, which is generally the vesting term of three years. As of March 31, 2023, the nonvested balance of PSUs that vest based on performance and market conditions are 452,316 and 678,463 shares, respectively.

As of ~~September 30, 2022,~~March 31, 2023, the unrecognized stock-based compensation expense related to the unvested portion of the Company's PSU awards was approximately $~~10.7~~21.4 million and is expected to be recognized over a weighted average period of ~~2.26~~2.4 years.

Stock Options

As of March 31, 2023, the unrecognized stock-based compensation expense related to the unvested portion of the Company's stock options was approximately $1.7 million, and is expected to be recognized over a weighted average period of 0.9 years. As of ~~September 30, 2022,~~March 31, 2023, there were ~~473,371~~ ~~PSUs~~767,189 stock options expected to vest with a weighted average grant-date fair value of $~~26.76~~13.17 ~~per unit.~~.

~~Stock Options~~

During the ~~nine~~three months ended ~~September 30, 2022,~~March 31, 2023, the Company issued an aggregate of ~~170,006~~113,620 shares of common stock to employees upon the exercise of options previously granted under the 2016 Stock Incentive Plan and 2020 ~~Stock Incentive Plan(s)~~Plan at exercise prices ranging from $3.68 to $13.82 per share.

During the ~~nine~~three months ended ~~September 30, 2021,~~March 31, 2022, the Company issued an aggregate of ~~333,025~~82,810 shares of common stock to employees upon the exercise of options previously granted under the 2016 Stock Incentive Plan at exercise prices ranging from $3.68 to $13.82 per share.

Employee Stock Purchase Plan

During the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021, the Company~~no shares were issued ~~157,250 and 149,865 shares of common stock, respectively,~~ through the Employee Stock Purchase ~~Plan.~~Plan ("ESPP").

Stock Warrants

As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021~~2022, the Company had 9,427,343 ~~and 9,432,064~~ fully vested outstanding ~~warrants, respectively.~~warrants. As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the holders of such warrants were entitled to purchase, in the aggregate, up to 5,237,413 ~~and 5,240,035~~ shares of common ~~stock, respectively.~~stock. Warrants can be exercised at a strike price of $24.39 per common share. The warrants were issued in 2016 upon the Company's emergence from its pre-packaged bankruptcy. These warrants expire on August 15, 2023.

During the three ~~and nine~~ months ended ~~September 30,~~March 31, 2023 and 2022, ~~4,721~~no warrants were exercised. ~~During the three and nine months ended September 30, 2021, 15,425 and 1,026,649 warrants, respectively, were exercised.~~

Note 11 Earnings per Share

The following table sets forth the calculation of basic and diluted earnings per share for the three ~~and nine~~ months ended ~~September 30, 2022~~March 31, 2023 and ~~2021:~~2022:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands, except share and per share amounts)	(in thousands, except share and per share amounts)	2022		2021		2022		2021		(in thousands, except share and per share amounts)	2023		2022
Basic net income per share:	Basic net income per share:									Basic net income per share:
Net income	Net income	$	13,280	$	35,624	$	104,793	$	96,489	Net income	$	9,314	$	33,511
Weighted-average common shares outstanding during the period	Weighted-average common shares outstanding during the period	34,269,274		34,013,897		34,289,333		33,585,488		Weighted-average common shares outstanding during the period	34,606,864		34,159,979
Basic net income per share	Basic net income per share	$	0.39	$	1.05	$	3.06	$	2.87	Basic net income per share	$	0.27	$	0.98

2118


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands, except share and per share amounts)	(in thousands, except share and per share amounts)	2022		2021		2022		2021		(in thousands, except share and per share amounts)	2023		2022
Diluted net income per share:	Diluted net income per share:									Diluted net income per share:
Net income	Net income	$	13,280	$	35,624	$	104,793	$	96,489	Net income	$	9,314	$	33,511
Basic shares outstanding during the period	Basic shares outstanding during the period	34,269,274		34,013,897		34,289,333		33,585,488		Basic shares outstanding during the period	34,606,864		34,159,979
Plus: Common stock equivalents associated with stock-based compensation	Plus: Common stock equivalents associated with stock-based compensation	1,542,199		3,606,219		2,409,062		2,525,214		Plus: Common stock equivalents associated with stock-based compensation	2,374,788		3,797,706
Diluted shares outstanding	Diluted shares outstanding	35,811,473		37,620,116		36,698,395		36,110,702		Diluted shares outstanding	36,981,652		37,957,685
Diluted net income per share	Diluted net income per share	$	0.37	$	0.95	$	2.86	$	2.67	Diluted net income per share	$	0.25	$	0.88

The computation of diluted shares outstanding for the three months ended ~~September 30, 2022~~March 31, 2023 excluded ~~26,391~~48,133 outstanding ESPP shares, ~~331,358~~317,240 outstanding RSUs, 284,025 outstanding PSUs and 5,237,415 outstanding stock warrants, as their effect would have been ~~anti-dilutive, while th~~eanti-dilutive. The computation of diluted shares outstanding for the ~~nine~~three months ended ~~September 30,~~March 31, 2022 ex~~cluded~~ ~~19,828~~excluded 33,092 ESPP shares,~~175,245 outstanding RSUs, 394,474 outstanding PSUs~~ ~~and 1,745,805 outstanding stock warrants,~~ as their effect would have been ~~anti-dilutive~~anti-dilutive. . ~~During the three months ended September 30, 2021~~ ~~there~~No outstanding stock options or stock warrants were ~~no shares whose effect would have been anti-dilutive, while~~excluded from the computation of diluted shares ~~outstanding~~ for the ~~nine~~three months ended ~~September 30, 2021 excluded 129,631 outstanding stock options, 20,201 ESPP shares, and 3,486,218 outstanding stock warrants, as their effect would have been anti-dilutive.~~March 31, 2022.

Note 12 Income Taxes

The Company’s effective tax rate (“ETR”) was ~~32.0% and 26.6%~~32.6% for the three ~~and nine~~ months ended ~~September 30, 2022~~,March 31, 2023, and ~~27.9% and~~ ~~25.9%~~22.3% for the three ~~and nine~~ months ended ~~September 30, 2021.~~March 31, 2022. The Company's ETR differs from the 21.0% U.S. Federal statutory rate primarily due to ~~our geographic mix of taxable income in various~~permanent differences, including state taxes, non-deductible executive compensation, non-U.S. taxing jurisdictions, tax ~~jurisdictions~~credits, and ~~permanent tax differences attributable to~~ the ~~net~~discrete impact of ~~non-U.S. taxing jurisdictions.~~interest accrual on uncertain tax positions.

As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the ~~Company had $20.7 million and $20.8 million, respectively,~~amount of unrecognized tax benefits was $21.8 million and $21.4 million, respectively, excluding interest and penalties, that if recognized, would impact the effective tax rate. As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the Company had ~~$11.0~~$12.5 million and ~~$9.6~~$11.7 million, respectively, recorded for interest on the condensed consolidated balance sheets. The Company engages in continuous discussions and negotiations with tax authorities regarding tax matters in various jurisdictions. The Company expects to complete resolution of certain tax years with various tax authorities within the next 12 months. The Company believes it is reasonably possible that its existing gross unrecognized tax benefits may be reduced by up to ~~$20.2~~$20.7 million within the next 12 months, affecting the Company’s ~~effective tax rate~~ETR if realized. See Note 13, Contingent Liabilities.

Note 13 Contingent Liabilities

Litigation

The Company is subject to various lawsuits and other claims in the normal course of business. In addition, from time to time, the Company receives communications from government or regulatory agencies concerning investigations or allegations of noncompliance with laws or regulations in jurisdictions in which the Company operates.

The Company establishes reserves for the estimated losses on specific contingent liabilities for regulatory and legal actions where the Company deems a loss to be probable and the amount of the loss can be reasonably estimated. In other instances, losses are considered probable, but the Company is not able to make a reasonable estimate of the liability because of the uncertainties related to the outcome or the amount or range of potential loss. For these matters, disclosure is made when material, but no amount is reserved. The Company does not expect that the ultimate resolution of pending regulatory and legal matters in future periods will have a material adverse effect on the Company's consolidated statements of operations and comprehensive income (loss), balance sheets or cash flows.

Section 199 and Research and Development Tax Case

Section 199 of the Internal Revenue Code of 1986, as amended (the “Tax Code”), provides for deductions for manufacturing performed in the U.S. The Internal Revenue Service (“IRS”) has taken the position that directory providers are

not entitled to take advantage of the deductions because printing vendors are already taking deductions and only one taxpayer can claim the deduction. The Tax Code also grants tax credits related to research and development expenditures. The IRS

also takes the position that the expenditures have not been sufficiently documented to be eligible for the tax credit. The Company disagrees with these positions.

The IRS has challenged the Company's positions. With respect to the tax years 2012 through June 2015 for the YP LLC partnership, the IRS sent 90-day notices to DexYP on August 29, 2018. In response, the Company filed three petitions (in the names of various related partners) in U.S. Tax Court, and the IRS filed answers to those petitions. The three cases were consolidated by the court and were referred back to IRS Administrative Appeals for settlement negotiations, during which time the litigation was suspended. The appeals conference for YP occurred on May 9, 2022. The Company is working through ongoing settlement negotiations with the Appeals ~~Officer to schedule settlement negotiations.~~Officer. In advance of the IRS Appeals conference, the parties reached an agreement regarding additional research and development tax credits for the tax years at issue whereby the IRS will allow more tax credits than were originally claimed on the tax returns. With respect to the tax year from July to December 2015 for the Print Media LLC partnership, the Company was ~~recently~~ unsuccessful in its attempt to negotiate a settlement with IRS Administrative Appeals, and the IRS issued a 90-day notice to the Company. The Company filed a petition in the U.S. Tax Court on March 30, 2021 to challenge the IRS denial.

As of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, the Company has reserved approximately ~~$33.3~~$34.8 million and ~~$31.9~~$34.0 million, respectively, in connection with the Section 199 disallowance and ~~less than $0.1~~$0.8 million related to the research and development tax credit disallowance. Pursuant to the YP Acquisition agreement, the Company is entitled to (i) a dollar-for-dollar indemnification for the research and development tax liability, and (ii) a dollar-for-dollar indemnification for the Section 199-tax liability after the Company pays the first $8.0 million in liability. The indemnification asset, however, is subject to a provision in the YP Acquisition agreement that limits the seller’s liability. The balance of the indemnification asset is ~~$25.8~~$27.3 million and ~~$24.3~~$26.5 million at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021,~~2022, respectively.

~~Other~~

~~New York Sales, Excise, and Use Tax Audit~~

On August 19, 2020, the New York State Department of Taxation and Finance issued a notice to the Company assigning a routine audit of the Company's sales, excise, and use tax account for the audit period covering March 1, 2017 through August 31, 2022. On September 30, 2022, the Company received the final Statement of Proposed Audit Changed for Sales and Use Tax for $0.5 million, including interest. The Company reversed the $3.2 million reserve existing on the Company's consolidated balance sheet as of June 30, 2022.

~~Ohio Use Tax Audit~~

In November 2021, the Company received a notice from the Ohio Department of Taxation Audit Division requesting to schedule an audit of the Ohio use tax records for the period of October 1, 2015 through September 30, 2021. The Company has reserved $1.3 million~~for this period, which is accrued on the Company’s consolidated balance sheet as of September 30, 2022.~~

Note 14 Changes in Accumulated Other Comprehensive Income (Loss)

The following table summarizes the changes in accumulated other comprehensive income (loss), which is reported as a component of stockholders' equity, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 and ~~2021:~~2022:


		Accumulated Foreign Currency Translation Adjustment					Accumulated Foreign Currency Translation Adjustment
(in thousands)	(in thousands)	2022		2021		(in thousands)	2023		2022
Beginning balance at January 1,	Beginning balance at January 1,	$	(8,047)	$	—	Beginning balance at January 1,	$	(16,261)	$	(8,047)
Foreign currency translation adjustment, net of tax expense of $7.8 million and $2.9 million, respectively		(12,611)		(8,545)
Ending balance at September 30,		$	(20,658)	$	(8,545)
Foreign currency translation adjustment, net of tax expense of $0.7 million and $1.1 million, respectively						Foreign currency translation adjustment, net of tax expense of $0.7 million and $1.1 million, respectively	(2,188)		5,448
Ending balance at March 31,						Ending balance at March 31,	$	(18,449)	$	(2,599)

Note 15 Segment Information

~~During the second quarter of 2022, the Company revised its segment reporting, as discussed in Note 1.~~ The ~~Company determined that the~~ Company manages its operations using four operating segments, which are also its reportable segments: (1) Thryv U.S. Marketing Services, (2) Thryv U.S. SaaS, (3) Thryv International Marketing Services, and (4) Thryv International SaaS. ~~As of January 1, 2022, the Company's Chief Executive Officer, who is also the chief operating decision maker (“CODM”), began incl~~uding gross profit by segment in the Company's reporting to assess segment performance and allocate resources. As such, gross profit by segment has been added to the current and comparative prior period.

The Company does not allocate assets to its segments and the CODM does not evaluate performance or allocate resources based on segment asset data, and, therefore, such information is not presented.

The following tables summarize the operating results of the Company's reportable segments:

Three Months Ended September 30, 2022
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Revenue $ 197,174 $ 55,353 $ 26,833 $ 1,290 $ 280,650
Segment Gross Profit 126,846 33,827 14,351 615 175,639
Segment Adjusted EBITDA 61,802 398 5,807 (2,575) 65,432

Three Months Ended September 30, 2021
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Revenue $ 213,210 $ 44,800 $ 39,149 $ 131 $ 297,290
Segment Gross Profit 149,252 27,753 16,347 (229) 193,123
Segment Adjusted EBITDA 96,231 (5,508) 14,013 (2,377) 102,359

Nine Months Ended September 30, 2022
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Revenue $ 632,277 $ 153,863 $ 133,715 $ 3,165 $ 923,020
Segment Gross Profit 415,130 95,328 89,694 1,325 601,477
Segment Adjusted EBITDA 211,871 (3,769) 64,449 (7,402) 265,149

Nine Months Ended September 30, 2021
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Revenue $ 643,938 $ 123,437 $ 101,428 $ 140 $ 868,943
Segment Gross Profit 442,244 76,234 35,755 (224) 554,009
Segment Adjusted EBITDA 277,546 (7,311) 36,182 (2,372) 304,045


	Three Months Ended March 31, 2023
	Thryv U.S.				Thryv International
(in thousands)	Marketing Services		SaaS		Marketing Services		SaaS		Total
Revenue	$	147,300	$	58,127	$	38,326	$	1,802	$	245,555
Segment Gross Profit	93,174		35,960		24,480		1,194		154,808
Segment Adjusted EBITDA	41,264		1,122		17,409		(1,326)		58,469

2420


	Three Months Ended March 31, 2022
	Thryv U.S.				Thryv International
(in thousands)	Marketing Services		SaaS		Marketing Services		SaaS		Total
Revenue	$	212,533	$	47,343	$	47,664	$	835	$	308,375
Segment Gross Profit	136,510		29,409		31,716		221		197,856
Segment Adjusted EBITDA	66,395		(4,364)		24,097		(2,411)		83,717

A reconciliation of the Company’s Income before income tax expense to total Segment Adjusted EBITDA is as follows:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
Income before income tax expense	Income before income tax expense	$	19,521	$	49,426	$	142,855	$	130,212	Income before income tax expense	$	13,810	$	43,132

Interest expense	Interest expense	14,570		16,546		44,089		51,388		Interest expense	16,488		14,867
Depreciation and amortization expense	Depreciation and amortization expense	23,393		31,049		65,954		80,675		Depreciation and amortization expense	15,431		21,969
Loss on termination of leaseback obligations		—		—		—		3,409
Stock-based compensation expense										Stock-based compensation expense	5,393		1,928
Restructuring and integration expenses	Restructuring and integration expenses	3,790		2,312		14,439		15,036		Restructuring and integration expenses	5,340		5,827
Transaction costs (1)	Transaction costs (1)	1,461		3,987		4,797		19,973		Transaction costs (1)	373		1,720
Stock-based compensation expense		4,402		2,340		10,140		6,232
Other components of net periodic pension cost (benefit)	Other components of net periodic pension cost (benefit)	3,928		(273)		(5,295)		(998)		Other components of net periodic pension cost (benefit)	121		(70)
Non-cash (gain) from remeasurement of indemnification asset		(585)		(404)		(1,472)		(1,248)
Impairment charges		—		—		222		3,611
Non-cash gain from remeasurement of indemnification asset										Non-cash gain from remeasurement of indemnification asset	(756)		(400)

Other	Other	(5,048)		(2,624)		(10,580)		(4,245)		Other	2,269		(5,256)
Total Segment Adjusted EBITDA	Total Segment Adjusted EBITDA	$	65,432	$	102,359	$	265,149	$	304,045	Total Segment Adjusted EBITDA	$	58,469	$	83,717

(1)Consists of Vivial ~~Acquisition, Thryv Australia~~ Acquisition and other transaction costs.

The following table sets forth the Company's disaggregation of Revenue based on services for the periods indicated:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
Thryv U.S.	Thryv U.S.									Thryv U.S.
Print	Print	$	93,436	$	106,931	$	295,606	$	313,595	Print	$	59,254	$	97,906
Digital	Digital	103,738		106,279		336,671		330,343		Digital	88,046		114,627
Total Marketing Services	Total Marketing Services	197,174		213,210		632,277		643,938		Total Marketing Services	147,300		212,533
SaaS	SaaS	55,353		44,800		153,863		123,437		SaaS	58,127		47,343
Total Thryv U.S.	Total Thryv U.S.	$	252,527	$	258,010	$	786,140	$	767,375	Total Thryv U.S.	$	205,427	$	259,876

Thryv International	Thryv International									Thryv International
Print	Print	$	4,739	$	10,159	$	61,146	$	31,112	Print	$	18,112	$	21,500
Digital	Digital	22,094		28,990		72,569		70,316		Digital	20,214		26,164
Total Marketing Services	Total Marketing Services	26,833		39,149		133,715		101,428		Total Marketing Services	38,326		47,664
SaaS	SaaS	1,290		131		3,165		140		SaaS	1,802		835
Total Thryv International	Total Thryv International	28,123		39,280		136,880		101,568		Total Thryv International	$	40,128	$	48,499
Total Revenue		$	280,650	$	297,290	$	923,020	$	868,943

Revenue										Revenue	$	245,555	$	308,375

2521

Note 16 Subsequent Event

Yellow Acquisition

On April 3, 2023, the Company completed the acquisition of Yellow Holdings Limited (“Yellow”), a New Zealand marketing services company for $10.5 million in cash, subject to certain adjustments.

As a result of the limited time available to prepare the information required for the initial accounting, the initial accounting for the Yellow acquisition is incomplete and the Company is unable to provide the amounts that will be recognized at the acquisition date for the major classes of assets acquired and liabilities assumed, pre-existing contingencies, goodwill, or other intangible assets at the time of this Quarterly Report on Form 10-Q.

Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following is a discussion and analysis of our financial condition and results of operations as of, and for, the periods presented and should be read in conjunction with our unaudited interim consolidated financial statements and the related notes thereto included elsewhere in this Quarterly Report. This discussion and analysis contains forward-looking statements, including statements regarding industry outlook, our expectations for the future of our business, and our liquidity and capital resources as well as other non-historical statements. These statements are based on current expectations and are subject to numerous risks and uncertainties, including but not limited to the risks and uncertainties described in “Risk Factors” and “Cautionary Note Regarding Forward-Looking Statements.” Our actual results may differ materially from those contained in or implied by these forward-looking statements.

Overview

We are dedicated to supporting local, independent businesses and franchises by providing innovative marketing solutions and cloud-based tools to the entrepreneurs who run them. We are one of the largest domestic providers of SaaS end-to-end customer experience tools and digital marketing solutions to small-to-medium sized businesses (“SMBs”). Our solutions enable our SMB clients to generate new business leads, manage their customer relationships and run their day-to-day business operations. WeAs of March 31, 2023, we serve approximately ~~400,000~~375,000 SMB clients globally through four business segments: Thryv U.S. Marketing Services, Thryv U.S. SaaS, Thryv International Marketing Services and Thryv International SaaS.

Our Thryv U.S. Marketing Services segment provides both print and digital solutions and generated ~~$197.2~~$147.3 million and ~~$213.2~~$212.5 million of consolidated revenue for the three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021, respectively, and $632.3 million and $643.9 million of consolidated revenue for the nine months ended September 30, 2022 and 2021,~~ respectively. Our Marketing Services offerings include our owned and operated Print Yellow Pages (“~~PYP” or “~~Print”), which carry the “The Real Yellow Pages” tagline, and other digital marketing services (“Digital”), which includes our proprietary Internet Yellow Pages, (“~~IYP”),~~ known by the Yellowpages.com, Superpages.com, and Dexknows.com URLs, search engine marketing (“~~SEM~~”) solutions and other digital media solutions, ~~consisting of~~which include online display and social advertising, online presence, and video and search engine optimization tools.

On January, 21, 2022, we acquired Vivial Media Holdings, Inc. (“~~SEO~~Vivial”) ~~tools.~~, a marketing and advertising company, for $22.8 million in cash (the “Vivial Acquisition”). Vivial's results are included in the Thryv U.S. Marketing Services segment.

Our Thryv U.S. SaaS segment generated ~~$55.4~~$58.1 million and ~~$44.8~~$47.3 million of consolidated revenue for the three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021, respectively, and $153.9 million and $123.4 million of consolidated revenue for the nine months ended September 30, 2021 and 2021,~~ respectively. Our primary SaaS offerings include Thryv®, our flagship SMB end-to-end customer experience platform, Marketing Center, ThryvPaySM, and Thryv ~~Small Business Platform~~Add-Ons. Marketing Center is a ~~SaaS offering comprised of~~fully integrated next generation marketing and advertising platform operated by the end user. Marketing Center contains everything a ~~multi-product, cloud-based~~small business owner needs to market and grow their business effectively. ThryvPaySM, is our own branded payment solution that ~~enables small~~allows users to get paid via credit card and ACH and is tailored to service focused businesses that want to ~~deliver~~provide consumers safe, contactless, and fast-online payment options. Thryv Add-Ons include an exceptional end-to-end client experience, while running an efficient and well-organized business. The Thryv Small Business Platform enables customers to achieve faster and more sustainable growth. SMB’s have the ability to customize the platform experience to match their individual business objectives and goals. At its core, the Thryv SaaS solution is a robust and customizable customer relationship management (“~~CRM~~”) tool. Supporting the entire CRM is a suite of robust functions including scheduling, document organization, social media management, online reputation tools, online presence tools, estimating, invoicing and payment solutions. Within the payment solution, Thryvautomated lead generation service that fully integrates with our Thryv platform, website development, SEO tools, Google My Business optimization, and Hub by ThryvSM. These optional platform subscription-based add-ons provide a ~~variety of other popular name-brand payment providers in addition to its proprietary processor – ThryvPay®. ThryvPay is uniquely integrated~~seamless user experience for our end-users and drive higher engagement within the Thryv ~~Small Business Platform. It~~Platform while also includes an optional multi-location utility, Hub by Thryv®, which enables multi-location businesses and emerging franchises the ability to centrally command and control many individual Thryv Small Business Platform licenses from a single admin panel.producing incremental revenue growth.

Our Thryv International Marketing Services segment is comprised of Thryv Australia Pty Ltd ~~(formerly Sensis Pty Ltd)~~ (“Thryv ~~Australia~~”Australia”), which ~~the Company~~we acquired on March 1, ~~202~~2021~~1 (the~~ . Our Thryv International Marketing Services segment provides both print and digital solutions and generated $38.3 million“~~Thryv Australia Acquisition~~and $47.7 million of consolidated ”revenues for the three months ended March 31, 2023 and 2022, respectively). Thryv Australia is Australia’s leading provider of marketing solutions serving ~~SMBs. The Thryv Australia Acquisition brought under the Thryv banner~~ more than 100,000 ~~existing Thryv Australia clients,~~SMBs, many of which we believe are ideal candidates for the Thryv platform. ~~Our Thryv International Marketing Services segment generated $26.8 millionand $39.1 million of consolidated~~ ~~revenues for the three months ended September 30, 2022 and 2021, respectively, and~~ ~~$133.7 million and $101.4 million of consolidated revenues for the~~ ~~nine months ended September 30, 2022~~ ~~and the seven months ended September 30, 2021, respectively.~~

Our Thryv International SaaS segment is comprised of Thryv, Hub By Thryv, Thryv Add-ons and Thryv Pay, and generated ~~$1.3~~$1.8 million and ~~$0.1~~$0.8 million of consolidated revenues for the three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ respectively ~~and~~ ~~$3.2 million and $0.1 million of consolidated revenues for the~~ ~~nine months ended September 30, 2022~~ ~~and the seven months ended September 30, 2021, respectively.~~.

Our expertise in delivering solutions for our client base is rooted in our deep history of serving SMBs. In ~~2022,~~2023, SMB demand for integrated technology solutions continues to grow as SMBs adapt their business and service model to facilitate

remote working and virtual interactions. ~~We have seen this trend accelerate following the outbreak of the COVID-19 pandemic.~~

~~On January 21, 2022 (the “Vivial Acquisition Date”), Thryv, Inc., the Company’s wholly-owned subsidiary, acquired Vivial Media Holdings, Inc. (“Vivial”), a marketing and advertising company, for $22.8 million in cash, subject to certain adjustments (the “Vivial Acquisition”).~~

The expanding global scope of our business and the heightened volatility of global markets, driven by factors, such as COVID-19and inflation, expose us to the risk of rising interest rates, increased operating costs and fluctuations in foreign

currency markets. Recently the United States Dollar has strengthened significantly against certain foreign currencies in the markets in which we operate, particularly against the Australian Dollar. We also expect further interest rate changes in the future. To date, these factors have not had a material impact on our operating performance, financial performance, or liquidity. However, further changes in global economic conditions may adversely impact our revenue, profit margins, cash flow and liquidity. See “~~Impact of COVID-19~~” ~~and~~ “Item 3. Quantitative and Qualitative Disclosures About Market Risk” for a description of interest rate and foreign exchange currency risks.

~~Impact of COVID-19~~

In March 2020, the World Health Organization categorized COVID-19 as a pandemic. The outbreak of COVID-19 and public and private sector measures to reduce its transmission, such as the imposition of social distancing and orders to work-from-home, stay-at-home and shelter-in-place, significantly disrupted the global economy, resulting in an adverse effect on the business operations of certain SMBs, especially during 2020 and to a lesser extent during 2021. However, many of our SMB clients operate service-based businesses that can easily operate remotely, or that have been designated as “essential” by state and local authorities administering shelter-in-place orders, and have continued to operate without significant interruption during the COVID-19 pandemic. Therefore, the impact of COVID-19 and the related regulatory and private sector response on our financial and operating results in the three and nine months ended September 30, 2022 and 2021 was somewhat mitigated as many of our clients continued to operate.

In March 2020, we began offering certain pandemic credit incentives to select clients. These pandemic credit incentives resulted in a $0.2 million and $3.2 million reduction in revenue for the three and nine months ended September 30, 2021, respectively. Requests for incentives continued to decline in 2021 as clients resumed normal contractual terms and pricing. As of April 1, 2021, we virtually discontinued providing pandemic credits and accepting client requests to pause search campaigns due to the COVID-19 pandemic. Effective April 1, 2021, all client requests for adjustments are now handled as part of normal business operations consistent with historical practices.

During the three and nine months ended September 30, 2022, we have continued to see trends similar to those experienced during the year ended December 31, 2021, including an increase in demand for our SaaS solutions and a continuing decline in our Marketing Services business. The challenges we will face in the future related to COVID-19 will depend largely, we believe, on the impact that the continuing spread of the virus, including existing and new variants, and regulatory and private sector response has on our current and prospective clients, including their ability and willingness to purchase our solutions. To date, the COVID-19 pandemic has not had a material impact on our operating performance, financial performance, or liquidity. Looking ahead, we do not expect any material financial impact related to COVID-19, without a significant increase in cases resulting in another shut down of local businesses. However, it is difficult to predict what the ongoing impact of the pandemic will be on the economy, our clients and our business.

Factors Affecting Our Performance

Our operations can be impacted by, among other factors, general economic conditions and increased competition with the introduction of new technologies and market entrants. We believe that our performance and future success depend on several factors that present significant opportunities for us, but also pose risks and challenges, including those listed below and those discussed in the section titled “Cautionary Note Regarding Forward-Looking Statements.”

Ability to Attract and Retain Clients

Our revenue growth is driven by our ability to attract and retain SMB clients. To do so, we must deliver solutions that address the challenges currently faced by SMBs at a value-based price point that ~~an SMB~~SMBs can afford.

Our strategy is to expand the use of our solutions by introducing our SaaS solutions to new SMB clients, as well as our current Thryv U.S. Marketing Services and ~~international~~Thryv International Marketing Services clients. This strategy includes capitalizing on the increased needs of SMBs

for solutions that facilitate a remote working environment and virtual interactions. This strategy will require substantial sales and marketing capital.

Investment in Growth

We intend to continue to invest in the growth of our ~~Thryv~~ U.S. and ~~International~~international SaaS segments. We have selectively utilized a portion of the cash generated from our Thryv U.S. Marketing Services and Thryv International Marketing Services segments to support initiatives in our evolving ~~Thryv~~ U.S. and ~~International~~international SaaS segments, which has represented an increasing percentage of consolidated revenue since launch. We will continue to improve our SaaS solutions by analyzing user behavior, expanding features, improving usability, enhancing our onboarding services and customer support and making version updates available to SMBs. We believe these initiatives will ultimately drive revenue growth; however, such improvements will also increase our operating expenses.

Ability to Grow Through Acquisition

Our growth prospects depend upon our ability to successfully develop new markets. We currently serve the United States, Australian, New Zealand, and ~~Australian~~Canadian SMB markets and plan to leverage strategic acquisitions or initiatives to expand our client base domestically and enter new markets ~~internationally.~~internationally, such as our recent acquisition in New Zealand. Identifying proper targets and executing strategic acquisitions may take substantial time and capital. In August 2020, we launched our first international SaaS reseller pilot, a joint initiative with the leading yellow pages player in the Caribbean, and we also signed a SaaS multi-location franchise client, a home services company with operations in the U.S. and Canada. On March 1, 2021, we completed the acquisition of Thryv Australia, ~~Acquisition.~~Australia’s leading provider of marketing solutions serving SMBs. In July 2022, we began operations in Canada through our own sales force and a re-seller agreement. On ~~January 21, 2022,~~April 3, 2023, we completed the ~~Vivial Acquisition.~~ acquisition of Yellow Holdings Limited (“Yellow”), a New Zealand marketing services company. We believe that strategic acquisitions of marketing services companies globally will expand our client base and provide additional opportunities to offer our SaaS solutions.

Print Publication Cycle

We recognize revenue for print services at a point in time upon delivery of the published PYP directories containing customer advertisements to the intended market. Our ~~success largely depends~~PYP directories typically have 12-month publication cycles in Australia and 15 to 18-month publication cycles in the U.S. As a result, we typically record revenue for each publication only once every 12 to 18 months, depending on the publication cycle of the directory. The amount of revenue we recognize each quarter from our ~~ability~~PYP directories is therefore directly related to ~~identify and execute acquisition opportunities and our ability~~the number of PYP directories we deliver to ~~establish relationships with new SMBs.~~the intended market each quarter, which can vary based on the timing of the publication cycles.

Key Business Metrics

We review several operating metrics, including the following key business metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate financial projections and make strategic decisions. We believe these key metrics are useful to investors both because they allow for greater transparency with respect to key metrics used by

management in its financial and operational decision-making, and they may be used by investors to help analyze the health of our business.

Total Clients

We define total clients as the number of SMB accounts with one or more revenue-generating solutions in a particular period. For quarter- and year-ending periods, total clients from the last month in the period are reported. A single client may have separate r~~evenue-generating~~revenue-generating accounts for multiple Marketing Services solutions or SaaS offerings, but we count these as one client when the accounts are managed by the same business entity or individual. Although infrequent, where a single organization has multiple subsidiaries, divisions, or segments, each business entity that is invoiced by us is treated as a separate client. We believe that the number of total clients is an indicator of our market penetration and potential future business opportunities. We view the mix between Marketing Services clients and SaaS clients as an indicator of potential future opportunities to offer our SaaS solutions to our Marketing Services clients.


		As of September 30,			As of March 31,
(in thousands)	(in thousands)	2022	2021	(in thousands)	2023	2022
Clients (1)	Clients (1)			Clients (1)
Marketing Services (2)	Marketing Services (2)	374	404	Marketing Services (2)	348	419
SaaS (3)	SaaS (3)	51	45	SaaS (3)	54	47
Total (4)	Total (4)	399	423	Total (4)	372	439

(1) Clients include total clients from all four of our business segments: Thryv U.S. Marketing Services, Thryv U.S. SaaS, Thryv International Marketing Services and Thryv International SaaS.

(2) Clients that purchase one or more of our Marketing Services solutions are included in this metric. These clients may or may not also purchase subscriptions to our SaaS offerings.

(3) Clients that purchase subscriptions to our SaaS offerings are included in this metric. These clients may or may not also purchase one or more of our Marketing Services solutions.

(4) Total clients is less than the sum of the Marketing Services and SaaS, since clients that purchase both Marketing Services and SaaS products are counted in each category, but only counted once in the Total.

Marketing Services clients decreased by 3071 thousand, or 17%, as of ~~September 30, 2022~~March 31, 2023 as compared to ~~September 30, 2021.~~March 31, 2022. The decrease in Marketing Services clients was related to a secular decline in the print media ~~industry. The decline in the Digital portion of our Marketing Services business was due to~~industry and significant competition in the ~~consumer search and display spaces, particularly from large, well-capitalized businesses such as Google, Yelp and Facebook.~~digital media space.

SaaS clients increased by 6seven thousand, or 15%, as of ~~September 30, 2022~~March 31, 2023 as compared to ~~September 30, 2021.~~March 31, 2022. This ~~was the result of an~~ increase ~~in new clients and is consistent with~~resulted from our continuing ~~strategy to target higher spend, higher retention~~focus on new SaaS client acquisition through more effective and efficient marketing efforts, referrals from existing clients, ~~in lieu~~introduction of ~~lower-spend, higher churn clients.~~new product features, and a small but growing international footprint.

Total clients decreased by 2467 thousand, or 15%, as of ~~September 30, 2022~~March 31, 2023 as compared to ~~September 30, 2021.~~March 31, 2022. The primary driver of the decrease in total clients was the secular decline in the ~~Print~~print media business combined with increasing competition in the ~~Digital~~digital media ~~space.~~space, partially offset by an increase in SaaS clients.

Monthly ARPU

We define monthly average revenue per unit (“(“ARPU”) asas our total client billings for a particular month divided by the number of clients that have one or more revenue-generating ~~units during the~~solutions in that same month. For each reporting period, the weighted-average monthly ARPU from all the months in the period are reported. ~~We define units as SMB accounts with one or more revenue-generating solutions in a particular month. Units are synonymous with clients. As monthly~~ ARPU varies based on product mix, product volumes, and the amounts we charge for our services, weWe believe ~~it can serve as a~~that ARPU is an important measure ~~by which investors can evaluate trends~~of client spend and growth in ~~the types and levels~~ARPU is an indicator of ~~services across~~client satisfaction with our ~~client base. Our measurement of ARPU helps us understand the rate at~~ ~~which we are monetizing our client base.~~services.


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
		2022		2021		2022		2021			2023		2022
ARPU (Monthly)	ARPU (Monthly)									ARPU (Monthly)
Marketing Services (1)	Marketing Services (1)	$	175	$	183	$	181	$	186	Marketing Services (1)	$	167	$	184
SaaS (1)	SaaS (1)	377		340		363		332		SaaS (1)	379		352

(1) Marketing Services and SaaS ARPU include combined results from both our U.S. and Thryv International Marketing Services and SaaS businesses, respectively.

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Monthly ARPU for Marketing Services ~~ARPU~~ decreased by ~~$8,~~$17, or ~~4.4%~~9%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021, and decreased by $5, or 2.7%, f~~March 31, 2022~~or the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.~~. The ~~overall trend has been a~~ decrease in ~~Monthly Marketing Services~~ ARPU for these periods was related to reduced spend by clients on our ~~Print~~print media offerings due to the secular decline of the industry, caused by the continuing shift of advertising spend to less expensive ~~Digital~~digital media. This decrease in ~~Monthly Marketing Services~~ ARPU was further driven by a reduction of our resale of high-spend, low margin third-party local search and display services that were not hosted on our owned and operated platforms. ~~Periodic increases in quarterly~~ ~~Monthly Marketing Services~~ ~~ARPU are temporary and caused by timing of publishing our directories, which have variable lengths (usually 12 to 18 months).~~

Monthly ARPU for SaaS ~~ARPU~~ increased by ~~$37,~~$27, or ~~10.9%~~8%, during the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021, and increased by $31, or 9.3%~~March 31, 2022.~~, during the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.~~ The increase i~~n Monthly SaaS~~in ARPU for these periods was driven by our strategic shift to selling to higher spend clients and, at the same time, discontinuing our sale of the lower-priced tiers of our Thryv platform. In addition, the sale of add-on features to our Thryv platform such as Thryv Leads and Thryv Pay contributed to Monthly SaaS ARPU growth.

Monthly Active Users - SaaS

We define a monthly active user for SaaS offerings as a ~~client with one or more users~~unique user who ~~log~~logs into our SaaS solutions at least once during the calendar month. One client can have multiple unique users. Individuals who register for, and use, multiple accounts across computer and mobile devices may be counted more than once, and as a result, may overstate the number of unique users who actively use our Thryv platform within a month. Additionally, some of our original SaaS clients exclusively use the website features of their Thryv platform which does not require a login and those users are not included in our active users count. For each reporting period, active users from the last month in the period are reported. We believe that monthly active users best reflects our ability to engage, retain, and monetize our users, and thereby drive increases in revenue. We view monthly active users as a key measure of user engagement for our Thryv platform.

As of September 30,
(in thousands) 2022 2021
Monthly Active Users - SaaS
37 31


	As of March 31,
(in thousands)	2023	2022
Monthly Active Users - SaaS	45	36

Monthly active users increased by 6nine thousand, or ~~19.4%~~25%, during the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The number of monthly active users increased period-over-period as we ~~undertook~~continued efforts to increase engagement among our SaaS clients, such as enhancing the initial sales process, the client onboarding experience, and lifecycle ~~management in order to increase engagement among our SaaS clients.~~management. The increase was also driven by ~~the~~our focus ~~by our sales team~~ on obtaining higher retention, higher spend clients as these clients are more engaged with our platform. Additionally, we experienced an increase in engagement from existing clients, as SMBs increased virtual interactions with their customers in lieu of in-person ~~interactions as a result of the COVID-19 pandemic.~~interactions.

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Key Components of Our Results of Operations

Revenue

We generate revenue from our four business segments: Thryv U.S. Marketing Services, Thryv U.S. SaaS, Thryv International Marketing Services and Thryv International SaaS. Our primary sources of revenue in our Thryv U.S. Marketing Services and Thryv International Marketing Services segments are Print and Digital services. Our primary source of revenue in our Thryv U.S. SaaS and Thryv International SaaS segments is our Thryv platform.

Cost of Services

Cost of services consists of expenses related to delivering our solutions, such as publishing, printing, and distribution of our Print directories and fulfillment of our Digital and SaaS offerings, including traffic acquisition, managed hosting, and other third-party service providers. Additionally, Cost of services includes personnel-related expenses such as salaries, benefits, and stock-based compensation for our operations team, information technology expenses, non-capitalizable software and hardware purchases, and allocated overhead costs, which includes depreciation of fixed assets, and amortization associated with capitalized software and intangible assets.

Operating Expenses

Sales and Marketing

Sales and marketing expense consists primarily of base salaries, stock-based compensation, sales commissions paid to our inside and outside sales force and other expenses incurred by personnel within the sales, marketing, sales training, and client care departments. Additionally, Sales and marketing expense includes advertising costs such as media, promotional material, branding, online advertising, information technology expenses and allocated overhead costs which includes depreciation of fixed assets, and amortization associated with capitalized software and intangible assets.

General and Administrative

General and administrative expense primarily consists of salaries, benefits and stock-based compensation incurred by corporate management and administrative functions such as information technology, finance and accounting, legal, internal audit, human resources, billing and receivables, and management personnel. In addition, General and administrative expense includes bad debt expense, non-recurring charges, and other corporate expenses such as professional fees, operating taxes, and insurance. General and administrative expense also includes allocated overhead costs which includes depreciation of fixed assets, and amortization associated with capitalized software and intangible assets.

Other Income (Expense)

Other income (expense) consists of interest expense, other components of net periodic pension benefit, and other income (expense), which includes a bargain purchase gain as a result of the Vivial Acquisition ~~a (loss) resulting from~~during the ~~termination of leaseback obligations associated with land and a building in Tucker, Georgia,~~three months ended March 31, 2022 , and foreign currency-related income and expense.

3127

Results of Operations

Consolidated Results of Operations

The following table sets forth certain consolidated financial data for each of the periods indicated:


		Three Months Ended September 30,											Three Months Ended March 31,
		2022 (1)					2021 (2)						2023					2022 (1)
		(unaudited)											(unaudited)
(in thousands of $)	(in thousands of $)	Amount			% of Revenue		Amount			% of Revenue		(in thousands of $)	Amount			% of Revenue		Amount			% of Revenue
Revenue	Revenue	$	280,650		100	%	$	297,290		100	%	Revenue	$	245,555		100	%	$	308,375		100	%
Cost of services	Cost of services	105,011			37.4	%	104,167			35.0	%	Cost of services	90,747			37.0	%	110,519			35.8	%
Gross profit	Gross profit	175,639			62.6	%	193,123			65.0	%	Gross profit	154,808			63.0	%	197,856			64.2	%

Operating expenses:	Operating expenses:											Operating expenses:
Sales and marketing	Sales and marketing	89,891			32.0	%	94,343			31.7	%	Sales and marketing	76,343			31.1	%	93,955			30.5	%
General and administrative	General and administrative	54,670			19.5	%	32,983			11.1	%	General and administrative	47,680			19.4	%	52,194			16.9	%

Total operating expenses	Total operating expenses	144,561			51.5	%	127,326			42.8	%	Total operating expenses	124,023			50.5	%	146,149			47.4	%

Operating income	Operating income	31,078			11.1	%	65,797			22.1	%	Operating income	30,785			12.5	%	51,707			16.8	%

Other income (expense):	Other income (expense):											Other income (expense):
Interest expense	Interest expense	(14,570)			5.2	%	(16,546)			5.6	%	Interest expense	(16,488)			6.7	%	(14,867)			4.8	%
Other components of net periodic pension (cost) benefit	Other components of net periodic pension (cost) benefit	(3,928)			1.4	%	273			0.1	%	Other components of net periodic pension (cost) benefit	(121)			—	%	70			—	%
Other income (expense)	Other income (expense)	6,941			2.5	%	(98)			—	%	Other income (expense)	(366)			0.1	%	6,222			2.0	%
Income before income tax expense	Income before income tax expense	19,521			7.0	%	49,426			16.6	%	Income before income tax expense	13,810			5.6	%	43,132			14.0	%
Income tax expense	Income tax expense	(6,241)			2.2	%	(13,802)			4.6	%	Income tax expense	(4,496)			1.8	%	(9,621)			3.1	%
Net income	Net income	$	13,280		4.7	%	$	35,624		12.0	%	Net income	$	9,314		3.8	%	$	33,511		10.9	%
Other financial data:	Other financial data:											Other financial data:
Adjusted EBITDA~~(3)~~(2)	Adjusted EBITDA~~(3)~~(2)	$	65,432		23.3	%	$	102,359		34.4	%	Adjusted EBITDA~~(3)~~(2)	$	58,469		23.8	%	$	83,717		27.1	%
Adjusted Gross Profit~~(4)~~(3)	Adjusted Gross Profit~~(4)~~(3)	$	185,560				$	208,209				Adjusted Gross Profit~~(4)~~(3)	$	161,941				$	207,748
Adjusted Gross Margin~~(5)~~(4)	Adjusted Gross Margin~~(5)~~(4)	66.1		%			70.0		%			Adjusted Gross Margin~~(5)~~(4)	65.9		%			67.4		%

(1) Consolidated results of operations includes Vivial's results of operations subsequent to the Vivial Acquisition.

(2) ~~Consolidated results of operations includes Thryv Australia's results of operations subsequent to the March 1, 2021 acquisition date.~~

~~(3)~~ See “Non-GAAP Financial Measures” for a definition of Adjusted EBITDA and a reconciliation to Net income, the most directly comparable measure presented in accordance with GAAP.

~~(4)~~(3) See “Non-GAAP Financial Measures” for a definition of Adjusted Gross Profit and a reconciliation to Gross profit, the most directly comparable measure presented in accordance with GAAP.

~~(5)~~(4) See “Non-GAAP Financial Measures” for a definition of Adjusted Gross Margin.

3228

Comparison of the Three Months Ended ~~September 30, 2022~~March 31, 2023 to the Three Months Ended ~~September 30, 2021~~March 31, 2022

Revenue

The following table summarizes Revenue by business segment for the periods indicated:


		Three Months Ended September 30,				Change					Three Months Ended March 31,				Change
		2022 (1)		2021 (2)		Amount		%			2023		2022 (1)		Amount		%
(in thousands of $)	(in thousands of $)	(unaudited)								(in thousands of $)	(unaudited)
Thryv U.S.	Thryv U.S.									Thryv U.S.
Marketing Services	Marketing Services	$	197,174	$	213,210	$	(16,036)	(7.5)	%	Marketing Services	$	147,300	$	212,533	$	(65,233)	(30.7)	%
SaaS	SaaS	55,353		44,800		10,553		23.6	%	SaaS	58,127		47,343		10,784		22.8	%
Thryv International	Thryv International									Thryv International
Marketing Services	Marketing Services	26,833		39,149		(12,316)		(31.5)	%	Marketing Services	38,326		47,664		(9,338)		(19.6)	%
SaaS	SaaS	1,290		131		1,159		NM		SaaS	1,802		835		967		115.8	%
Total Revenue	Total Revenue	$	280,650	$	297,290	$	(16,640)	(5.6)	%	Total Revenue	$	245,555	$	308,375	$	(62,820)	(20.4)	%

(1) Thryv U.S. Marketing Services includes Vivial revenue subsequent to the Vivial Acquisition.

~~(2)~~ ~~Thryv International includes Thryv Australia revenue subsequent to the Thryv Australia Acquisition.~~

Total Revenue decreased by ~~$16.6~~$62.8 million, or ~~5.6%~~20.4%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021~~.March 31, 2022. The decrease in total Revenue was driven by a decrease in Thryv U.S. Marketing Services Revenue of ~~$16.0~~$65.2 million and a decrease in Thryv International Marketing Services Revenue of ~~$12.3~~$9.3 million, partially offset by an increase in Thryv U.S. SaaS Revenue of ~~$10.6~~$10.8 million and an increase in Thryv International SaaS Revenue of ~~$1.2~~$1.0 million.

Thryv U.S. Revenue

Marketing Services Revenue

Thryv U.S. Marketing Services revenue decreased by ~~$16.0~~$65.2 million, or ~~7.5%~~30.7%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021.~~March 31, 2022.

Print revenue decreased by ~~$13.5~~$38.7 million, or ~~12.6%~~39.5%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021. The~~March 31, 2022. This decrease in print revenue was primarily driven by the impact of publication timing differences, as a result of our Print agreements having greater than 12 month terms, and the continued secular decline in industry demand for Print services, ~~that resulted in a 14% decline in revenue compared~~which is partially offset by increasing the terms of our new print publications from 15 months to ~~the three months ended September 30, 2021, net of the impact of publication timing differences caused by our Print agreements having greater than 12 month terms.~~ 18 months.

Print revenue is recognized upon delivery of the published directories. Individual ~~directory titles~~published directories have different ~~lifecycles,~~publication cycles, with a typical lifecycle of 15 months for ~~books~~directories published during the three months ended ~~September 30, 2021 and~~March 31, 2022, as compared to 18 months during the three months ended ~~September 30, 2022.~~March 31, 2023. As a result of recognizing revenue upon delivery, we typically record revenue for each published directory only once every 15 to 18 months, depending on the publication cycle of the individual published directory, which makes comparing quarterly results to prior year difficult. The ~~titles~~greater contract value for individual published directories during the three months ended September 30, 2022 are therefore different, and have longer terms, than the titles published during the three months ended September 30, 2021 and represented more revenue than the titles published during the three months ended September 30, 2021. This decrease was also partially offset byMarch 31, 2023 increases Print revenue ~~recognized as~~per published directory because the revenue was based on an 18 month contract value for publications with new terms. This increase in per published directory revenue partially offsets the secular decline in industry demand for Print services, resulting in an overall 9% decline in revenue for the quarter when comparing on a ~~result of the Vivial Acquisition in the first quarter of 2022.~~publication-by-publication basis.

Digital revenue decreased by ~~$2.5~~$26.6 million, or ~~2.4%~~23.2%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended ~~September 30, 2021.~~March 31, 2022. The decrease was primarily driven by a continued trending decline in the Company’s Marketing Services client base and significant competition in the consumer search and display space, particularly from large, well-capitalized businesses such as Google, Yelp and Facebook. ~~This decrease was partially offset by an increase in Digital revenue as a result of the Vivial Acquisition.~~

3329

SaaS Revenue

Thryv U.S. SaaS revenue increased by ~~$10.6~~$10.8 million, or ~~23.6%~~22.8%, for the three months ended ~~September 30, 2022~~March 31, 2023 compared to the three months ended September 30, 2021. The increase was driven by increased demand for our Thryv SaaS product as SMBs accelerate their move away from manual processes and towards cloud platforms to more efficiently manage and grow their businesses, and by our success in re-focusing our go-to-market and onboarding strategy to target higher value clients. This increase was partially offset by a decline in our lower-spend and less-engaged legacy SaaS clients that tend to have a higher churn rate.

~~Thryv International Revenue~~

~~Marketing Services Revenue~~

~~Thryv International Marketing Services revenue decreased by $12.3 million, or 31.5%,~~ ~~for the three months ended September 30, 2022 compared to the three months ended September 30, 2021~~. The decrease in revenue was driven by lower Print and digital revenue primarily resulting from the secular decline in industry demand for Print services in Australia and negative impact from changes in foreign currency rates.

~~SaaS Revenue~~

~~Thryv International SaaS revenue increased $1.2 million~~ for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. The increase was driven by increased demand for our Thryv platform as we continue to increase sales to SMBs in Australia.

~~Cost of Services~~

Cost of services increased by $0.8 million, or 0.8%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. The increase was primarily attributable to additional Cost of services incurred in the three months ended September 30, 2022 as a result of the Vivial Acquisition. These increases were partially offset by lower depreciation and amortization expense of $5.1 million, due to the accelerated amortization method used by the Company, along with lower expenses resulting from the impact of strategic cost-saving initiatives.

~~Gross Profit~~

Gross profit decreased by $17.5 million, or 9.1%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. The decrease in Gross profit was primarily due to a decrease in revenue recognized. This was partially offset by the impact of the Vivial Acquisition, the result of increasing the terms of our Print publications from 15 months to 18 months in our Thryv U.S. Marketing Services segment and growth in our Thryv U.S. SaaS segment. Our gross margin decreased by 240 basis points to 62.6% for the three months ended September 30, 2022 compared to 65.0% for the three months ended September 30, 2021.

~~Operating Expenses~~

~~Sales and Marketing~~

Sales and marketing expense decreased by $4.5 million, or 4.7%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. The decrease was primarily attributable to a decrease in sales promotion expenses ~~of $7.4 million, primarily driven by a decrease in costs incurred to promote the Thryv platform, a decrease in depreciation and amortization expense of $3.5 million,~~ ~~due to the accelerated amortization method used by the Company,~~ ~~and~~ a decrease of $2.2 million in contract services, due to strategic cost-saving initiatives. The decrease in Sales and marketing expense was partially offset by increases in employee-related costs of $5.0 million, partially driven by the Vivial Acquisition, and an increase in sales commissions of $3.1 million.

~~General and Administrative~~

General and administrative expense increased by $21.7 million, or 65.8%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. This increase was primarily attributable to an increase in employee-related costs of $11.4 million, driven primarily by the Vivial Acquisition. General and administrative expenses also increased as a result of higher software development costs, legal expenses and other expenses related to the Vivial Acquisition. The increase in General and administrative expenses was partially offset by a $2.1 million decrease in transaction costs related to the Thryv Australia Acquisition, which occurred in the first quarter of 2021.

~~Other Income (Expense)~~

~~Interest Expense~~

Interest expense decreased by $2.0 million, or 11.9%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021, driven primarily by lower outstanding debt balances resulting from payments made on long-term debt.

~~Other Components of Net Periodic Pension (Cost) Benefit~~

~~Other components of net periodic pension cost increased by $4.2 million for the three months ended September 30,~~March 31, 2022. ~~This increase was primarily due to a remeasurement loss of $3.5 million, triggered by settlements occurring during the~~ ~~three months ended September 30, 2022, while no remeasurement loss was recognized during the three months ended September 30, 2021.~~

~~Other Income (Expense)~~

~~During the three months ended September 30, 2022, the Company recognized other income, net, of $6.9 million, which primarily represented a~~ ~~$3.2 million~~ ~~bargain purchase gain as a result of the Vivial Acquisition and foreign currency-related gains. During the three months ended September 30, 2021, the Company incurred other expense, net,~~ ~~of $0.1 million, which represented foreign currency-related expense.~~

~~Income Tax Expense~~

~~Income tax expense decreased by $7.6 million, or 54.8%, for the~~ ~~three months ended September 30, 2022~~ ~~compared to the~~ ~~three months ended September 30, 2021. The ETR was 32.0% and 27.9% for the~~ ~~three months ended September 30, 2022~~ and 2021, respectively. The ETR differs from the 21.0% U.S. Federal statutory rate primarily due to our geographic mix of taxable income in various tax jurisdictions and permanent tax differences attributable to the net impact of non-U.S. taxing jurisdictions.

~~Adjusted EBITDA~~

~~Adjusted EBITDA decreased by $36.9 million, or 36.1%, for the three months ended September 30, 2022 compared to the three months ended September 30, 2021. The decrease~~ in Adjusted EBITDA was primarily driven by the secular decline in both our Thryv U.S. and International Marketing Services segments. The decrease was partially offset by the impact of the Vivial Acquisition, the result of increasing the terms of our Print publications from 15 months to 18 months in our Thryv U.S. Marketing Services segment and ~~growth in our Thryv U.S. SaaS segment. See “Non-GAAP Financial Measures” for a definition of Adjusted EBITDA and a reconciliation to Net income, the most directly comparable measure presented in accordance with GAAP.~~

~~Results of Operations~~

~~Consolidated Results of Operations~~

~~The following table sets forth certain consolidated financial data for each of the periods indicated:~~

Nine Months Ended September 30,
2022 (1)
2021 (2)
(unaudited)
(in thousands of $) Amount % of Revenue Amount % of Revenue
Revenue $ 923,020 100 % $ 868,943 100 %
Cost of services 321,543 34.8 % 314,934 36.2 %
Gross profit 601,477 65.2 % 554,009 63.8 %

Operating expenses:
Sales and marketing 275,659 29.9 % 258,277 29.7 %
General and administrative 159,514 17.3 % 107,362 12.4 %
Impairment charges 222 — % 3,611 0.4 %
Total operating expenses 435,395 47.2 % 369,250 42.5 %
Operating income 166,082 18.0 % 184,759 21.3 %
Other income (expense):
Interest expense (44,089) 4.8 % (51,388) 5.9 %
Other components of net periodic pension benefit 5,295 0.6 % 998 0.1 %
Other income (expense) 15,567 1.7 % (4,157) 0.5 %
Income before income tax expense 142,855 15.5 % 130,212 15.0 %
Income tax expense (38,062) 4.1 % (33,723) 3.9 %
Net income $ 104,793 11.4 % $ 96,489 11.1 %
Other financial data:
Adjusted EBITDA(3)
$ 265,149 28.7 % $ 304,045 35.0 %
Adjusted Gross Profit(4)
$ 630,558 $ 597,320
Adjusted Gross Margin(5)
68.3 % 68.7 %

~~(1)~~ ~~Consolidated results of operations includes Vivial's results of operations subsequent to the Vivial Acquisition.~~

~~(2)~~ ~~Consolidated results of operations includes Thryv Australia's results of operations subsequent to the Thryv Australia Acquisition.~~

~~(3)~~ ~~See “Non-GAAP Financial Measures” for a definition of Adjusted EBITDA and a reconciliation to Net income, the most directly comparable measure presented in accordance with GAAP.~~

~~(4)~~ ~~See “Non-GAAP Financial Measures” for a definition of Adjusted Gross Profit and a reconciliation to Gross profit, the most directly comparable measure presented in accordance with GAAP.~~

~~(5)~~ ~~See “Non-GAAP Financial Measures” for a definition of Adjusted Gross Margin.~~

~~Comparison of the Nine Months Ended September 30, 2022 to the Nine Months Ended September 30, 2021~~

~~Revenue~~

~~The following table summarizes revenue by business segment for the periods indicated~~:

Nine Months Ended September 30, Change
2022 (1)
2021 (2)
Amount %
(in thousands of $) (unaudited)
Thryv U.S.
Marketing Services $ 632,277 $ 643,938 $ (11,661) (1.8) %
SaaS 153,863 123,437 30,426 24.6 %
Thryv International
Marketing Services 133,715 101,428 32,287 31.8 %
SaaS 3,165 140 3,025 NM
Total Revenue $ 923,020 $ 868,943 $ 54,077 6.2 %

~~(1)~~ ~~Thryv U.S. Marketing Services includes Vivial revenue subsequent to the Vivial Acquisition.~~

~~(2)~~ ~~Thryv International includes Thryv Australia revenue subsequent to the Thryv Australia Acquisition.~~

Total Revenue increased by $54.1 million, or 6.2%, for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. The increase in total Revenue was driven primarily by an increase in Thryv International Marketing Services Revenue of $32.3 million and Thryv U.S. SaaS Revenue of $30.4 million.

~~Thryv~~ ~~U.S. Revenue~~

~~Marketing Services Revenue~~

~~Thryv U.S. Marketing Services revenue decreased by $11.7 million, or 1.8%, for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.~~

Print revenue decreased by $18.0 million, or 5.7%, for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. The decrease was primarily driven by the secular decline in industry demand for Print services that resulted in a 15% decline in revenue compared to the nine months ended September 30, 2021, net of the impact of publication timing differences caused by our Print agreements having greater than 12 month terms and the extension of the terms of our Print agreements. Print revenue is recognized upon delivery of the published directories. Individual directory titles have different lifecycles, with a typical lifecycle of 15 months during the nine months ended September 30, 2021. Starting in the three months ended June 30, 2022, the typical life cycle was extended to 18 months for new directories. The titles published during the nine months ended September 30, 2022 are therefore different, and the terms are longer, than the titles published during the nine months ended September 30, 2021 and represented more revenue than the titles published during the nine months ended September 30, 2021. This decrease was further offset by an increase in Print revenue as a result of the Vivial Acquisition.

Digital revenue increased by $6.3 million, or 1.9%, for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. This increase was primarily driven by Digital revenue as a result of the Vivial Acquisition. This increase was partially offset by a continued trending decline in the Company’s Marketing Services client base and significant competition in the consumer search and display space, particularly from large, well-capitalized businesses such as Google, Yelp and Facebook.

~~SaaS Revenue~~

~~Thryv U.S. SaaS revenue increased by $30.4 million, or 24.6%, for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.~~ The increase was driven by increased demand for our Thryv SaaS product as SMBs accelerate their move away from manual processes and towards cloud platforms to more efficiently manage and grow their businesses, and by our success in re-focusing our go-to-market and onboarding strategy to target higher value clients.

~~This increase was partially offset by a decline in our lower-spend and less-engaged legacy SaaS clients that tend to have a higher churn rate.~~

Thryv International Revenue

Marketing Services Revenue

Thryv International Marketing Services revenue ~~increased~~decreased by ~~$32.3~~$9.3 million, or ~~31.8%~~19.6%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~seven~~three months ended ~~September 30, 2021. As the~~ ~~Thryv Australia Acquisition was completed on~~ March ~~1, 2021, no~~31, 2022. The decrease in revenue was recognized for Thryv International during the two months ended February 28, 2021. In addition, upon the Thryv Australia Acquisition, an adjustment was recognized to reduce the deferred revenue balance assumed, which negatively impacted revenue recognized in the seven months ended September 30, 2021 ~~by $37.9 million. These increases in revenue were partially offset~~driven by lower Print and digital revenue primarily resulting from the secular decline in industry demand for Print services in ~~Australia.~~Australia and negative impact from changes in foreign currency rates.

SaaS Revenue

Thryv International SaaS revenue increased ~~$3.0~~$1.0 million, or 115.8%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~seven~~three months ended ~~September 30, 2021~~. March 31, 2022. The increase was driven by increased demand for our Thryv platform as we continue to increase sales to SMBs in Australia.

Cost of Services

Cost of services ~~increased~~decreased by ~~$6.6~~$19.8 million, or ~~2.1%~~17.9%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021. The increase~~March 31, 2022. This decrease was primarily ~~attributable to $17.2 million of~~driven by the corresponding decline in revenue and strategic cost saving initiatives. Specifically, we reduced printing, distribution and digital ~~and~~ fulfillment support costs primarily related to the Vivial Acquisition. Contract services also increased $13.6 million, primarily related to the Vivial Acquisition and continued investments in the Thryv platform. The increase was partially offset by ~~a $14.2 million decrease in depreciation and amortization expense, driven by the accelerated amortization method used by the Company.~~$16.0 million.

Gross Profit

Gross profit ~~increased~~decreased by ~~$47.5~~$43.0 million, or ~~8.6%~~21.8%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. Our gross margin decreased by 120 basis points to 63.0% for the three months ended March 31, 2023 compared to 64.2% for the three months ended March 31, 2022. The ~~increase in Gross profit~~decrease was primarily due to ~~higher~~a decrease in Marketing Services revenue, ~~from Thryv Australia~~partially offset by an increase in SaaS revenue and ~~growth~~a decrease in ~~our SaaS segments. Our gross margin increased by 140 basis points to 65.2% for the nine months ended September 30, 2022 compared to 63.8% for the nine months ended September 30, 2021.~~cost of services as a result of decline in revenue and strategic cost saving initiatives.

Operating Expenses

Sales and Marketing

Sales and marketing expense ~~increased~~decreased by ~~$17.4~~$17.6 million, or ~~6.7%~~18.7%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The ~~increase~~decrease was primarily attributable to ~~$14.1~~a decrease in sales commissions of $8.2 million, due to new sales commissions plans and revised targets, a decrease in sales promotion expenses of ~~additional~~$5.8 million, primarily driven by improvements in the client acquisition funnel, and a decrease in employee-related costs ~~primarily related to the acquisitions~~ of ~~Thryv Australia and Vivial, and an increase in commission expenses of $12.5~~$2.5 million, ~~as a result of the Vivial Acquisition and higher Thryv platform sales. The increase was partially offset by a $5.3 million decrease in contract services,~~ due to strategic cost-saving ~~initiatives, and a $2.0 million decrease in advertising and sales promotion expenses.~~initiatives.

General and Administrative

General and administrative expense ~~increased~~decreased by ~~$52.2~~$4.5 million, or ~~48.6%~~8.6%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~ March 31, 2022. This ~~increase~~decrease was primarily attributable to ~~an increase~~a decrease in ~~employee-related costs, driven by the acquisitions of Thryv Australia and Vivial of $24.1 million and bad debt~~facilities expense of ~~$7.5 million. General and administrative expenses also increased $14.7~~$2.2 million, asdriven primarily by cost savings initiatives, a ~~result~~decrease in depreciation expense of ~~higher software development costs and other expenses related~~$1.2 million, due to ~~the Vivial Acquisition. In addition, General and administrative expenses increased by $4.3 million as a result of depreciation and amortization expense, driven by~~ the accelerated amortization method used by the ~~Company.~~ ~~The increase was partially offset by~~Company, and a ~~$15.2 million~~ decrease in ~~transaction~~software costs ~~related to the Thryv Australia Acquisition, which occurred in the first quarter~~ of ~~2021.~~$1.0 million.

3830

~~Impairment Charges~~

Impairment charges decreased by $3.4 million for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. Impairment charges of $0.2 million were incurred during the nine months ended September 30, 2022, while $3.6 million of impairment charges were recognized during the nine months ended September 30, 2021 related to operating lease right-of-use asset impairments due to the Company's decision to operate in a "Remote First" working environment and consolidate operations at certain locations.

Other Income (Expense)

Interest Expense

Interest expense ~~decreased~~increased by ~~$7.3~~$1.6 million, or ~~14.2%~~10.9%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021,~~March 31, 2022, driven primarily by the impact of higher interest rates during the quarter, partially offset by lower outstanding debt balances resulting from payments made on ~~long-term debt.~~our Term Loan.

Other Components of Net Periodic Pension (Cost) Benefit

Other components of net periodic pension ~~benefit~~cost increased by ~~$4.3~~$0.2 million for the ~~nine~~three months ended ~~September 30, 2022. The~~March 31, 2023. This increase was ~~primarily~~ due to ~~a remeasurement gain~~higher interest cost of ~~$5.2~~$0.1 million ~~recognized during the~~ ~~nine months ended September 30, 2022, compared to a gain~~and lower expected return on assets of ~~$0.2 million recognized during the~~ ~~nine months ended September 30, 2021.~~$0.1 million.

Other Income (Expense)

~~During~~

Other income (expense) decreased by $6.6 million for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 compared to the three months ended March 31, 2022,, driven primarily by the ~~Company incurred other income, net, of $15.6 million, which primarily represents the $10.2~~$7.3 million bargain purchase gain that was recorded during the three months ended March 31, 2022 as a result of the Vivial ~~Acquisition~~ ~~and~~ ~~foreign currency-related gains. During the~~ ~~nine months ended September 30, 2021, the Company incurred other expense~~ ~~of $4.2 million, which included a loss of $3.1 million on the termination of leaseback obligations associated with land and a building in Tucker, Georgia and~~ ~~foreign currency-related losses~~.Acquisition.

Income Tax Expense

~~Income~~The Company's effective tax ~~expense increased by $4.3 million, or 12.9%,~~rate (“ETR”) was 32.6% and 22.3% for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022, ~~compared to the~~ ~~nine months ended September 30, 2021. The ETR was 26.6% and 25.9% for the~~ ~~nine months ended September 30, 2022~~ ~~and 2021,~~ respectively. The Company's ETR differs from the ~~21.0%~~ U.S. ~~Federal~~ statutory rate of 21% primarily due to ~~our geographic mix of taxable income in various~~permanent differences including state taxes, non-deductible executive compensation, non-U.S. taxing jurisdictions, tax ~~jurisdictions~~credits, and ~~permanent tax differences attributable to~~ the ~~net~~discrete impact of ~~non-U.S. taxing jurisdictions.~~interest accrual on uncertain tax positions.

Adjusted EBITDA

Adjusted EBITDA decreased b~~y $38.9~~by $25.2 million, or ~~12.8%~~30.2%, forfor the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021~~.March 31, 2022. The decrease in in Adjusted EBITDA was primarily driven by the secular decline in both our Thryv U.S. and International Marketing Services segments. ~~These decreases were~~The decrease was partially offset by increased revenue in the Thryv International Marketing Services segment due to an adjustment recognized upon the Thryv Australia Acquisition to reduce the deferred revenue balance assumed, which negatively impacted revenue recognized in the nine months ended September 30, 2021. These decreases were further offset by the impact of the Vivial Acquisition and the result of increasing the terms of our ~~print~~Print publications from 15 months to 18 months in our Thryv U.S. Marketing Services segment and growth in our Thryv U.S. SaaS segment. See “Non-GAAP Financial Measures” for a definition of Adjusted EBITDA and a reconciliation to Net income, the most directly comparable measure presented in accordance with GAAP.

Non-GAAP Financial Measures

We prepare our consolidated financial statements in accordance with accounting principles generally accepted in the United States. We also present Adjusted EBITDA, Adjusted Gross Profit, and Adjusted Gross Margin, as defined below, as non-GAAP financial measures in this Quarterly Report.

We have included Adjusted EBITDA, Adjusted Gross Profit, and Adjusted Gross Margin in this report because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted

EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted Gross Profit, and Adjusted Gross Margin are used by management for budgeting and forecasting as well as measuring the Company’s performance. We believe Adjusted EBITDA, Adjusted Gross Profit, and Adjusted Gross Margin provide investors with the financial measures that closely align with our internal processes.

We define Adjusted EBITDA (“Adjusted EBITDA”) as Net income plus Income tax expense, Interest expense, Depreciation and amortization expense, ~~Loss on termination of leaseback obligations,~~ Restructuring and integration expenses, Transaction costs, Stock-based compensation expense, and non-operating expenses, such as, Other components of net periodic pension cost (benefit), Non-cash (gain) from remeasurement of indemnification asset, and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income as a performance measure. We define Adjusted Gross Profit (“Adjusted Gross Profit”) and Adjusted Gross Margin (“Adjusted Gross Margin”) as Gross profit and Gross margin, respectively, adjusted to exclude the impact of Depreciation and amortization expense and ~~stock-based~~Stock-based compensation expense.

Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with GAAP and may be different from similarly-titled non-GAAP measures used by other companies.

The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(in thousands)	(in thousands)	2022		2021		2022		2021		(in thousands)	2023		2022
Reconciliation of Adjusted EBITDA	Reconciliation of Adjusted EBITDA									Reconciliation of Adjusted EBITDA
Net income	Net income	$	13,280	$	35,624	$	104,793	$	96,489	Net income	$	9,314	$	33,511
Income tax expense		6,241		13,802		38,062		33,723
Interest expense	Interest expense	14,570		16,546		44,089		51,388		Interest expense	16,488		14,867
Depreciation and amortization expense	Depreciation and amortization expense	23,393		31,049		65,954		80,675		Depreciation and amortization expense	15,431		21,969
Loss on termination of leaseback obligations		—		—		—		3,409
Restructuring and integration expenses (1)		3,790		2,312		14,439		15,036
Stock-based compensation expense (1)										Stock-based compensation expense (1)	5,393		1,928
Restructuring and integration expenses (2)										Restructuring and integration expenses (2)	5,340		5,827
Income tax expense										Income tax expense	4,496		9,621
Transaction costs ~~(2)~~(3)	Transaction costs ~~(2)~~(3)	1,461		3,987		4,797		19,973		Transaction costs ~~(2)~~(3)	373		1,720
Stock-based compensation expense (3)		4,402		2,340		10,140		6,232
Other components of net periodic pension cost (benefit) (4)	Other components of net periodic pension cost (benefit) (4)	3,928		(273)		(5,295)		(998)		Other components of net periodic pension cost (benefit) (4)	121		(70)
Non-cash (gain) from remeasurement of indemnification asset (5)		(585)		(404)		(1,472)		(1,248)
Impairment charges		—		—		222		3,611
Non-cash gain from remeasurement of indemnification asset (5)										Non-cash gain from remeasurement of indemnification asset (5)	(756)		(400)

Other (6)	Other (6)	(5,048)		(2,624)		(10,580)		(4,245)		Other (6)	2,269		(5,256)
Adjusted EBITDA	Adjusted EBITDA	$	65,432	$	102,359	$	265,149	$	304,045	Adjusted EBITDA	$	58,469	$	83,717

(1)~~For the three and nine months ended September 30, 2022~~ ~~and 2021~~, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, loss on disposal of fixed assets and capitalized software, and costs associated with abandoned facilities and system consolidation.

~~(2)Expenses related to the Vivial Acquisition, Thryv Australia Acquisition and other transaction costs.~~

~~(3)~~The Company records ~~stock-based~~Stock-based compensation expense related to the amortization of grant date fair value of the Company’s stock-based compensation awards. See Note 410, ~~Fair Value Measurements~~Stock-Based Compensation and Stockholders' Equity, to our consolidated financial statements included in Part I, Item 1 in this Quarterly Report for more information.

(2)For the three months ended March 31, 2023 and 2022, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation.

(3)Expenses related to the Vivial Acquisition and other transaction costs.

(4)Other components of net periodic pension cost (benefit) is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of ~~other~~Other components of net periodic pension cost (benefit) relates to ~~the~~periodic mark-to-market pension remeasurement.

(5)In connection with the YP Acquisition, the seller indemnified the Company for future potential losses associated with certain federal and state tax positions taken in tax returns filed by the seller prior to the acquisition date.

See Note 13

, Contingent Liabilities

, to our consolidated financial statements included in Part I, Item 1 in this Quarterly Report for more information.

(6)Other primarily includes ~~expenses related to potential non-income-based tax liabilities and~~ foreign exchange-related expense. Additionally, during the ~~nine~~three months ended ~~September 30,~~March 31, 2022,, Other includes the bargain purchase gain as a result of the Vivial Acquisition.

The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross profit and Gross ~~margin:~~Margin:


		Three Months Ended September 30, 2022																Three Months Ended March 31, 2023
		Thryv U.S.						Thryv International										Thryv U.S.						Thryv International
(in thousands)	(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total			(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit	Reconciliation of Adjusted Gross Profit																Reconciliation of Adjusted Gross Profit
Gross profit	Gross profit	$	126,846		$	33,827		$	14,351		$	615		$	175,639		Gross profit	$	93,174		$	35,960		$	24,480		$	1,194		$	154,808
Plus:	Plus:																Plus:
Depreciation and amortization expense	Depreciation and amortization expense	4,593			1,287			3,739			195			9,814			Depreciation and amortization expense	2,918			1,142			2,779			145			6,984
Stock-based compensation expense	Stock-based compensation expense	85			22			—			—			107			Stock-based compensation expense	103			46			—			—			149
Adjusted Gross Profit	Adjusted Gross Profit	$	131,524		$	35,136		$	18,090		$	810		$	185,560		Adjusted Gross Profit	$	96,195		$	37,148		$	27,259		$	1,339		$	161,941
Gross Margin	Gross Margin	64.3		%	61.1		%	53.5		%	47.7		%	62.6		%	Gross Margin	63.3		%	61.9		%	63.9		%	66.3		%	63.0		%
Adjusted Gross Margin	Adjusted Gross Margin	66.7		%	63.5		%	67.4		%	62.8		%	66.1		%	Adjusted Gross Margin	65.3		%	63.9		%	71.1		%	74.3		%	65.9		%

Three Months Ended September 30, 2021
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Reconciliation of Adjusted Gross Profit
Gross profit $ 149,252 $ 27,753 $ 16,347 $ (229) $ 193,123
Plus:
Depreciation and amortization expense 4,442 942 9,510 36 14,930
Stock-based compensation expense 127 29 — — 156
Adjusted Gross Profit $ 153,821 $ 28,724 $ 25,857 $ (193) $ 208,209
Gross Margin 70.0 % 61.9 % 41.8 % (174.8) % 65.0 %
Adjusted Gross Margin 72.1 % 64.1 % 66.0 % (147.3) % 70.0 %

Nine Months Ended September 30, 2022
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Reconciliation of Adjusted Gross Profit
Gross profit $ 415,130 $ 95,328 $ 89,694 $ 1,325 $ 601,477
Plus:
Depreciation and amortization expense 13,381 3,278 11,771 337 28,767
Stock-based compensation expense 251 63 — — 314
Adjusted Gross Profit $ 428,762 $ 98,669 $ 101,465 $ 1,662 $ 630,558
Gross Margin 65.7 % 62.0 % 67.1 % 41.9 % 65.2 %
Adjusted Gross Margin 67.8 % 64.1 % 75.9 % 52.5 % 68.3 %

Nine Months Ended September 30, 2021
Thryv U.S. Thryv International
(in thousands) Marketing Services SaaS Marketing Services SaaS Total
Reconciliation of Adjusted Gross Profit
Gross profit $ 442,244 $ 76,234 $ 35,755 $ (224) $ 554,009
Plus:
Depreciation and amortization expense 13,485 2,598 26,869 39 42,991
Stock-based compensation expense 265 55 — — 320
Adjusted Gross Profit $ 455,994 $ 78,887 $ 62,624 $ (185) $ 597,320
Gross Margin 68.7 % 61.8 % 35.3 % (160.0) % 63.8 %
Adjusted Gross Margin 70.8 % 63.9 % 61.7 % (132.1) % 68.7 %


	Three Months Ended March 31, 2022
	Thryv U.S.						Thryv International
(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit
Gross profit	$	136,510		$	29,409		$	31,716		$	221		$	197,856
Plus:
Depreciation and amortization expense	4,395			979			4,366			76			9,816
Stock-based compensation expense	61			15			—			—			76
Adjusted Gross Profit	$	140,966		$	30,403		$	36,082		$	297		$	207,748
Gross Margin	64.2		%	62.1		%	66.5		%	26.5		%	64.2		%
Adjusted Gross Margin	66.3		%	64.2		%	75.7		%	35.6		%	67.4		%

Liquidity and Capital Resources

Thryv Holdings, Inc. is a holding company that does not conduct any business operations of its own. We derive cash flows from cash transfers and other distributions from our operating subsidiary, Thryv, Inc., who in turn generates cash flow from its own operations and operations of its subsidiaries, and has cash and cash equivalents on hand, funds provided under the Term Loan ~~(as defined below)~~ and funds available under the ABL ~~Facility (as defined below).~~Facility. The agreements governing our debt may restrict the ability of our subsidiaries to make loans or otherwise transfer assets to us. Further, our subsidiaries are permitted under the terms of our senior credit facilities and other indebtedness to incur additional indebtedness that may restrict or prohibit the making of distributions or the making of loans by such subsidiaries to us. Our and our subsidiaries’ ability to meet our debt service requirements is dependent on our ability to generate sufficient cash flows from operations.

We believe that expected cash flows from operations, available cash and cash equivalents, and funds available under our ABL Facility will be sufficient to meet our liquidity requirements, such as working capital requirements for our operations, business development and investment activities, and ~~payments for our~~ debt payment obligations, for the following 12 months. Any projections of future earnings and cash flows are subject to substantial uncertainty. Our future success and capital adequacy will depend on, among other things, our ability to achieve anticipated levels of revenues and cash flows from operations and our ability to address our annual cash obligations and reduce our outstanding debt, all of which are subject to general economic, financial, competitive, and other factors beyond our control. We continue to monitor our capital requirements to ensure our needs are in line with available capital resources.

In addition, our ~~board~~Board of ~~directors~~Directors authorizes us to undertake share repurchases from time to time. The amount and timing of any share repurchases that we make will depend on a variety of factors, including available liquidity, cash flows, our capacity to make repurchases under our debt agreements and market conditions.

4233

For a discussion on contingent obligations, see Note 13, Contingent Liabilities, to our consolidated financial statements included in Part I, Item 1 in this Quarterly Report.

Sources and Uses of Cash

The following table sets forth a summary of our cash flows from operating, investing and financing activities for the periods indicated:


		Nine Months Ended September 30,				$			Three Months Ended March 31,				$
		2022		2021		Change			2023		2022		Change
(in thousands)	(in thousands)	(unaudited)						(in thousands)	(unaudited)
Cash flows provided by (used in):	Cash flows provided by (used in):							Cash flows provided by (used in):
Operating activities	Operating activities	$	104,221	$	121,539	$	(17,318)	Operating activities	$	32,311	$	29,327	$	2,984
Investing activities	Investing activities	(42,138)		(195,360)		153,222		Investing activities	(5,136)		(26,002)		20,866
Financing activities	Financing activities	(57,696)		87,517		(145,213)		Financing activities	(17,055)		6,386		(23,441)
Effects of exchange rate changes on Cash and cash equivalents	Effects of exchange rate changes on Cash and cash equivalents	(1,610)		(3,446)		1,836		Effects of exchange rate changes on Cash and cash equivalents	(290)		541		(831)
Increase in Cash and cash equivalents and restricted cash	Increase in Cash and cash equivalents and restricted cash	$	2,777	$	10,250	$	(7,473)	Increase in Cash and cash equivalents and restricted cash	$	9,830	$	10,252	$	(422)

Cash Flows from Operating Activities

Net cash provided by operating activities ~~decreased~~increased by ~~$17.3~~$3.0 million, or ~~14.2%~~10.2%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The ~~decrease~~increase was ~~primary~~primarily due to changes in working capital, particularly accounts receivable, which was impacted by the timing of ~~payments.~~payments, including lower tax payments of $16.4 million. This ~~decrease~~ was partially offset by ~~lower restructuring~~the overall decline in our sales and ~~integration and transaction cost payments of $14.7 million, related to the Vivial Acquisition on January 21, 2022 compared to the Thryv Australia Acquisition on March 1, 2021, and lower~~higher interest payments of ~~$10.1~~$3.0 million compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022.

Cash Flows from Investing Activities

Net cash used in investing activities decreased by ~~$153.2~~$20.9 million, or ~~78.4%~~80.2%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The decrease was primarily due to the ~~difference in the~~$22.0 million of net cash paid ~~of $175.4 million in connection with the Thryv Australia Acquisition on March 1, 2021, compared to the cash paid of $22.8 million~~ in connection with the Vivial Acquisition on January 21, 2022.

Cash Flows from Financing Activities

Net cash provided by financing activities decreased by ~~$145.2~~$23.4 million, or ~~165.9%~~367.1%, for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The decrease was primarily ~~driven by net proceeds received from the Term Loan of $679.0 million and cash used~~due to repay the remaining outstanding principal balance of the Senior Term Loan of $449.6 million, used to finance the Thryv Australia Acquisition and refinance the Senior Term Loan, during the nine months ended September 30, 2021. This was partially offset by payments made on the Term Loan of ~~$81.5~~$35.0 million during the ~~nine~~three months ended ~~September 30, 2022,~~March 31, 2023, compared to payments made on the Term Loan of ~~$123.0~~$17.5 million during the ~~nine~~three months ended ~~September 30, 2021. The~~March 31, 2022. In addition, the decrease was ~~further offset by an increase~~due to a decrease in net proceeds from the ABL Facility of ~~$42.0~~$5.4 million, as a result of lower proceeds of ~~$46.9~~$29.5 million and lower payments of ~~$88.9~~$24.1 million on the ABL Facility during the ~~nine~~three months ended ~~September 30, 2022~~.March 31, 2023.

Debt

Term Loan

On March 1, 2021, the Company entered into a Term Loan credit agreement (the “Term Loan”). The proceeds of the Term Loan were used to finance the acquisition of Sensis Holding Limited (the “Thryv Australia Acquisition”), refinance in full the Company's existing term loan facility (the ““Senior Term Loan”), and pay fees and expenses related to the Thryv Australia Acquisition and related financing.

The Term Loan established ~~a senior secured term loan facility (the “~~the Term Loan Facility”) in an aggregate principal amount equal to $700.0 million, of which 38.4% was held by related parties who were equity holders of the Company as of

March 1, 2021. The Term Loan Facility matures on March 1, 2026 and borrowings under the Term Loan Facility bear interest at a fluctuating rate per annum equal to, at the Company’s option, LIBOR or a base rate, in each case, plus an applicable margin per annum equal to (i) 8.50% (for LIBOR loans) and (ii) 7.50% (for base rate loans). The Term Loan Facility requires mandatory amortization payments equal

to $17.5 million per fiscal quarter. As of ~~September 30,~~March 31, 2023 and December 31, 2022 ~~6.9%~~, no portion of the Term Loan was held by related parties who were equity holders of the Company on ~~that date.~~those dates.

ABL Facility

On March 1, 2021, the Company entered into an agreement to amend (the “ABL Amendment”) the June 30, 2017 asset-based lending ("ABL ~~Facility~~") facility (the “ABL Facility”). The ABL Amendment was entered into in order to permit the ~~Senior Term Loan~~term loan refinancing, the Thryv Australia Acquisition and make certain other changes to the ABL credit agreement, including, among others:

•revise the maximum revolver amount to $175.0 million;

•reduce the interest rate per annum to (i) 3-month LIBOR plus 3.00% for LIBOR loans and (ii) base rate plus 2.00% for base rate loans;

•reduce the commitment fee on undrawn amounts under the ABL Facility to 0.375%;

•extend the maturity date of the ABL Facility to the earlier of March 1, 2026 and 91 days prior to the stated maturity

date of the Term Loan Facility;

•add the Australian subsidiaries acquired pursuant to the Thryv Australia Acquisition as borrowers and guarantors, and establish an Australian borrowing base; and

•make certain other conforming changes consistent with the Term Loan ~~Facility.~~Agreement.

We maintain debt levels that we consider appropriate after evaluating a number of factors, including cash requirements for ongoing operations, investment and financing plans (including acquisitions and share repurchase activities), and overall cost of capital. Per the terms of the Term Loan Facility, payments of the Term Loan balance are determined by the Company's Excess Cash Flow (as defined within the Term Loan Facility). We are in compliance with all covenants under the Term Loan and ABL Facility as of ~~September 30, 2022.~~March 31, 2023. We had total recorded debt outstanding of ~~$503.7~~$453.7 million (net of ~~$15.6~~$12.9 million of unamortized original issue discount (“OID”) and debt issuance cost) at ~~September 30, 2022,~~March 31, 2023, which was comprised of amounts outstanding under our Term Loan of ~~$460.5~~$394.4 million and ABL Facility of ~~$58.9~~$72.2 million.

As of ~~September 30, 2022,~~March 31, 2023, we had borrowing capacity of $~~72.3~~56.6 million under the ABL Facility.

Critical Accounting Policies and Estimates

Our critical accounting policies and estimates have not changed from those described in our ~~2021~~2022 Form 10-K, under “Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies and Estimates.”

~~Recent Accounting Pronouncements~~

~~For a description of accounting pronouncements recently adopted and issued, see~~ “~~Part I, Item 1. Note 1,~~ ~~Description of Business and Summary of Significant Accounting Policies~~.”

Item 3. Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk

As of ~~September 30, 2022~~March 31, 2023, we had total debt outstanding of ~~$503.7~~$453.7 million (net of ~~$15.6~~$12.9 million of unamortized OID and debt issuance costs), which was comprised of amounts outstanding under our Term Loan of ~~$460.5~~$394.4 million and ABL Facility of ~~$58.9~~$72.2 million. Substantially all this debt bears interest at floating rates. Changes in interest rates affect the interest expense we pay on our floating rate debt. A hypothetical 100 basis point increase in interest rates would increase our interest expense by approximately ~~$5.2~~$4.7 million annually, based on the debt outstanding at ~~September 30, 2022~~March 31, 2023.

Foreign Exchange Currency Risk

We have foreign currency risks related to our revenue and operating expenses denominated in currencies other than the U.S. dollar, primarily the Australian dollar. Since we translate foreign currencies into U.S. dollars for financial reporting purposes, currency fluctuations can have an impact on our financial results.

We have experienced and will continue to experience fluctuations in our Net income as a result of transaction gains or losses related to revaluing certain current asset and current liability balances that are denominated in currencies other than the functional currency of the entities in which they are recorded. We recognized immaterial amounts of foreign currency gains and losses in each of the periods presented. We have not hedged our foreign currency transactions to date. We are evaluating the costs and benefits of initiating a hedging program and may in the future hedge selected significant transactions denominated in currencies other than the U.S. dollar as we expand our international operations and our risk grows.

Item 4. Controls and Procedures

~~Acquisition~~

We are in the process of integrating Vivial, a marketing and advertising company that we acquired on January 21, 2022. Management’s assessment and conclusion on the effectiveness of the Company’s disclosure controls and procedures as of September 30, 2022 excludes an assessment of the internal control over financial reporting related to the Vivial Acquisition. The Vivial Acquisition represented ~~7% and 8%~~ ~~of our consolidated revenue included in our consolidated financial statements for the three and nine months ended September 30, 2022, respectively.~~

Disclosure Controls and Procedures

Our management, with the participation of our principal executive officer and principal financial officer, evaluated, as of the end of the period covered by this Quarterly Report on Form 10-Q, the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Based on that evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of ~~September 30, 2022.~~March 31, 2023.

Changes in Internal Control over Financial Reporting

We have completed one acquisition in the past 12 months. As part of our ongoing integration activities, we continue to implement our controls and procedures over the business we acquired and to augment our company-wide controls to reflect the risks inherent in our acquisition. Throughout the integration process, we monitor these efforts and take corrective action as needed to reinforce the application of our controls and procedures. Other than the foregoing, thereThere were no changes in our internal control over financial reporting identified in management’s evaluation pursuant to Rules 13a-15(d) or 15d-15(d) of the Exchange Act during the quarter ended ~~September 30, 2022~~March 31, 2023 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

Item 1. Legal Proceedings

Information in response to this item is provided in “Part I - Item 1. Note 13, Contingent Liabilities” and is incorporated by reference into Part II of this Quarterly Report on Form 10-Q.

Item 1A. Risk Factors

There have been no material changes to our risk factors disclosed in our ~~2021~~2022 Form ~~10-K.~~10-K, except as set forth below.

Risks Related to Taxes and Tariffs

The international tax environment remains highly uncertain and increasingly complex as evidenced by initiatives put forth by the Organization for Economic Co-operation and Development (“OECD”), which includes the introduction of a global minimum tax at a rate of 15% under the OECD’s Pillar Two rules. The OECD continues to release additional guidance on these rules and suggests enactment to take effect in 2023 and 2024. We continue to monitor these proposals closely and, if enacted by various countries in which we do business, they may increase our taxes in the applicable jurisdictions or cause us to change the way we operate our business and result in increased taxation of our international earnings.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

None.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not Applicable.

Item 5. Other Information

None.

Item 6. Exhibits

The following documents are filed as an exhibit to this Quarterly Report on Form 10-Q:


Exhibit No.						Description
~~2.1~~						~~Share Purchase Agreement (incorporated by reference to Exhibit 2.1 to the Company’s Form 8-K, filed with the Securities and Exchange Commission on March 2, 2021)~~
3.1						Fourth Amended and Restated Certificate of Incorporation of Thryv Holdings, Inc. (incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-8 filed on September 24, 2020)
3.2						Second Amended and Restated Bylaws of Thryv Holdings, Inc. (incorporated by reference to Exhibit 4.2 to the Company’s Registration Statement on Form S-8 filed on September 24, 2020)
31.1*						Certification of Principal Executive Officer pursuant to Exchange Act Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*						Certification of Principal Financial Officer pursuant to Exchange Act Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1**						Certification of Principal Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2**						Certification of Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS*						Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*						Inline XBRL Taxonomy Extension Schema Document.
101.CAL*						Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.LAB*						Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*						Inline XBRL Taxonomy Extension Presentation Linkbase Document.
101.DEF*						Inline XBRL Taxonomy Extension Definition Linkbase Document
104						The cover page from the Company’s Quarterly Report on Form 10-Q for the quarter ended ~~September 30, 2022,~~March 31, 2023, formatted in Inline XBRL (included in Exhibits 101).

*Filed herewith

** Furnished herewith

~~+ Management contract of compensatory plan or arrangement~~

4637

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


THRYV HOLDINGS, INC.

~~November 3, 2022~~May 4, 2023	By:	/s/ Joseph A. Walsh
		Joseph A. Walsh Chairman of the Board and Chief Executive Officer
		(Principal Executive Officer)


~~November 3, 2022~~May 4, 2023	By:	/s/ Paul D. Rouse
		Paul D. Rouse Chief Financial Officer, Executive Vice President and Treasurer
		(Principal Financial Officer)

4738


Nine Months Ended September 30, 2022
	Common Stock					Treasury Stock
(in thousands, except share amounts)	Shares	Amount		Additional Paid-in Capital		Shares	Amount		Accumulated Other Comprehensive Loss		Accumulated (Deficit)		Total Stockholders' Equity
Balance as of December 31, 2021	60,830,853	$	608	$	1,084,288	(26,685,542)	$	(468,879)	$	(8,047)	$	(293,255)	$	314,715
Exercise of stock options	327,256	4		4,821		—	—		—		—		4,825
Exercise of stock warrants	2,622	—		64		—	—		—		—		64
Stock compensation expense	—	—		10,140		—	—		—		—		10,140
Cumulative translation adjustment	—	—		—		—	—		(12,611)		—		(12,611)
Net income	—	—		—		—	—		—		104,793		104,793
Balance as of September 30, 2022	61,160,731	$	612	$	1,099,313	(26,685,542)	$	(468,879)	$	(20,658)	$	(188,462)	$	421,926


Nine Months Ended September 30, 2021
	Common Stock					Treasury Stock
(in thousands, except share amounts)	Shares	Amount		Additional Paid-in Capital		Shares	Amount		Accumulated Other Comprehensive Loss		Accumulated (Deficit)		Total Stockholders' Equity
Balance as of December 31, 2020	59,590,422	$	596	$	1,059,624	(26,678,410)	$	(468,613)	$	—	$	(394,832)	$	196,775
Exercise of stock options	482,890	4		(405)		—	—		—		—		(401)
Exercise of stock warrants	570,469	6		13,889		—	—		—		—		13,895
Stock compensation expense	—	—		6,232		—	—		—		—		6,232
Cumulative translation adjustment	—	—		—		—	—		(8,545)		—		(8,545)
Net income	—	—		—		—	—		—		96,489		96,489
Balance as of September 30, 2021	60,643,781	$	606	$	1,079,340	(26,678,410)	$	(468,613)	$	(8,545)	$	(298,343)	$	304,445


	Three Months Ended September 30, 2021
	Thryv U.S.				Thryv International
(in thousands)	Marketing Services		SaaS		Marketing Services		SaaS		Total
Revenue	$	213,210	$	44,800	$	39,149	$	131	$	297,290
Segment Gross Profit	149,252		27,753		16,347		(229)		193,123
Segment Adjusted EBITDA	96,231		(5,508)		14,013		(2,377)		102,359