UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~September 30, 2019~~March 31, 2020

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____ to _____

Commission File Number: 001-39056

PING IDENTITY HOLDING CORP.

(Exact Name of Registrant as Specified in Its Charter)


Delaware	81-2933383
(State or Other Jurisdiction of Incorporation or Organization)	(I.R.S. Employer Identification Number)

1001 17th Street, Suite 100

Denver, Colorado 80202

(Address of Principal executive offices, including zip code)

(303) 468-2900

(Registrant’s telephone number, including area code)

Securities Registered Pursuant to Section 12(b) of the Act:


Title of each class:	Trading Symbol(s):	Name of each exchange on which registered:
Common Stock, $0.001 par value per share	PING	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☐ No ⌧ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files) Yes ⌧ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer	☐	Accelerated filer	☐
Non-accelerated filer	☒	Smaller reporting company	☐
Emerging growth company	☒

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

On ~~November 8, 2019,~~May 1, 2020, the Registrant had ~~79,632,500~~80,071,861 shares of common stock, $0.001 par value, outstanding.

Table of Contents

PING IDENTITY HOLDING CORP.

FORM 10-Q

For the Quarter Ended ~~September 30, 2019~~March 31, 2020

TABLE OF CONTENTS


		Page
PART I. FINANCIAL INFORMATION

Item 1.	Financial Statements (unaudited)	3

	Condensed Consolidated Balance Sheets as of ~~September 30, 2019~~March 31, 2020 and December 31, ~~2018~~2019	3

	Condensed Consolidated Statements of Operations for the Three ~~and Nine~~ Months Ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~	4

	Condensed Consolidated Statements of Comprehensive Loss for the Three ~~and Nine~~ Months Ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~	5

	Condensed Consolidated Statements of Stockholders’ Equity for the Three ~~and Nine~~ Months Ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~	6

	Condensed Consolidated Statements of Cash Flows for the ~~Nine~~Three Months Ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~	87

	Notes to Condensed Consolidated Financial Statements	98

Forward-Looking Statements		2625

Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	28

Item 3.	Quantitative and Qualitative Disclosures about Market Risk	4644

Item 4.	Controls and Procedures	4745

PART II. OTHER INFORMATION

Item 1.	Legal Proceedings	4946

Item 1A.	Risk Factors	4946

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	4947

Item 3.	Defaults Upon Senior Securities	5047

Item 4.	Mine Safety Disclosures	5047

Item 5.	Other Information	5047

Item 6.	Exhibits	5047

	Signatures	5249

Table of Contents

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

PING IDENTITY HOLDING CORP.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share amounts)

(unaudited)

September 30,

December 31,


2019

2018
Assets

Current assets:

Cash and cash equivalents

$
81,934

$
83,499
Accounts receivable, net of allowances of $735 and $455 at September 30, 2019 and December 31, 2018, respectively

33,760

50,108
Contract assets, current

66,608

53,435
Deferred commissions, current

4,846

3,746
Prepaid expenses and other current assets

14,094

10,644
Total current assets

201,242

201,432
Noncurrent assets:

Property and equipment, net

8,226

5,630
Goodwill

417,696

417,696
Intangible assets, net

192,283

207,043
Contract assets, noncurrent

16,791

14,033
Deferred commissions, noncurrent

7,372

7,287
Deferred income taxes, net

2,622

1,829
Other noncurrent assets

1,866

2,073
Total noncurrent assets

646,856

655,591
Total assets

$
848,098

$
857,023
Liabilities and stockholders' equity



Current liabilities:



Accounts payable

$
2,839

$
1,766
Accrued expenses and other current liabilities

10,165

7,906
Accrued compensation

10,808

18,394
Deferred revenue, current

30,613

31,493
Current portion of long-term debt

774

2,500
Total current liabilities

55,199

62,059
Noncurrent liabilities:



Deferred revenue, noncurrent

1,594

3,874
Long-term debt, net of current portion

74,810

241,051
Deferred income taxes, net

33,839

39,112
Other liabilities, noncurrent

2,860

1,822
Total noncurrent liabilities

113,103

285,859
Total liabilities

168,302

347,918
Commitments and contingencies (Note 12)



Stockholders' equity:



Preferred stock; $0.001 par value; 50,000,000 and 34,000,000 shares authorized at September 30, 2019 and December 31, 2018, respectively; 0 shares issued or outstanding at September 30, 2019 or December 31, 2018

—

—
Common stock; $0.001 par value; 500,000,000 and 85,000,000 shares authorized at September 30, 2019 and December 31, 2018, respectively; 77,757,500 and 65,000,816 shares issued and outstanding at September 30, 2019 and December 31, 2018, respectively

78

65
Additional paid-in capital

690,170

515,979
Accumulated other comprehensive loss

(582)

(787)
Accumulated deficit

(9,870)

(6,152)
Total stockholders' equity

679,796

509,105
Total liabilities and stockholders' equity

$
848,098

$
857,023


	March 31,		December 31,
	2020		2019
Assets
Current assets:
Cash and cash equivalents	$	169,022	$	67,637
Accounts receivable, net of allowances of $953 and $873 at March 31, 2020 and December 31, 2019, respectively		54,456		67,642
Contract assets, current		67,966		70,031
Deferred commissions, current		5,303		5,814
Prepaid expenses		9,032		12,768
Other current assets		1,570		3,774
Total current assets		307,349		227,666
Noncurrent assets:
Property and equipment, net		11,029		11,183
Goodwill		418,711		417,696
Intangible assets, net		186,936		187,868
Contract assets, noncurrent		17,247		15,979
Deferred commissions, noncurrent		7,801		7,856
Deferred income taxes, net		2,532		2,755
Operating lease right-of-use assets		14,461		—
Other noncurrent assets		1,745		1,808
Total noncurrent assets		660,462		645,145
Total assets	$	967,811	$	872,811
Liabilities and stockholders' equity
Current liabilities:
Accounts payable	$	3,858	$	1,118
Accrued expenses and other current liabilities		9,377		9,302
Accrued compensation		11,931		18,126
Deferred revenue, current		35,168		45,446
Operating lease liabilities, current		2,957		—
Total current liabilities		63,291		73,992
Noncurrent liabilities:
Deferred revenue, noncurrent		3,175		2,061
Long-term debt, net of current portion		148,826		50,941
Deferred income taxes, net		27,603		30,571
Operating lease liabilities, noncurrent		16,891		—
Other liabilities, noncurrent		—		4,775
Total noncurrent liabilities		196,495		88,348
Total liabilities		259,786		162,340
Commitments and contingencies (Note 13)
Stockholders' equity:
Preferred stock; $0.001 par value; 50,000,000 shares authorized at March 31, 2020 and December 31, 2019; 0 shares issued or outstanding at March 31, 2020 or December 31, 2019		—		—
Common stock; $0.001 par value; 500,000,000 shares authorized at March 31, 2020 and December 31, 2019; 79,923,114 and 79,632,500 shares issued and outstanding at March 31, 2020 and December 31, 2019, respectively		80		80
Additional paid-in capital		721,181		718,446
Accumulated other comprehensive loss		(1,414)		(399)
Accumulated deficit		(11,822)		(7,656)
Total stockholders' equity		708,025		710,471
Total liabilities and stockholders' equity	$	967,811	$	872,811

The accompanying notes are an integral part of these condensed consolidated financial statements.

Table of Contents

PING IDENTITY HOLDING CORP.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share amounts)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,				Three Months Ended March 31,
	2019		2018		2019		2018		2020		2019
Revenue:
Subscription	$	57,495	$	38,481	$	161,387	$	129,057	$	56,818	$	47,620
Professional services and other		4,270		4,138		13,276		13,012		4,594		2,818
Total revenue		61,765		42,619		174,663		142,069		61,412		50,438
Cost of revenue:
Subscription (exclusive of amortization shown below)		5,995		4,526		16,828		12,785		7,109		5,181
Professional services and other (exclusive of amortization shown below)		4,086		3,347		11,002		9,184		4,013		3,241
Amortization expense		4,159		3,549		11,981		10,613		4,602		3,866
Total cost of revenue		14,240		11,422		39,811		32,582		15,724		12,288
Gross profit		47,525		31,197		134,852		109,487		45,688		38,150
Operating expenses:
Sales and marketing		17,819		13,690		55,153		41,811		22,190		17,308
Research and development		11,283		9,634		33,594		26,027		12,214		11,454
General and administrative		10,984		6,411		26,732		19,490		11,389		7,084
Depreciation and amortization		4,060		3,976		12,334		12,332		4,249		4,121
Total operating expenses		44,146		33,711		127,813		99,660		50,042		39,967
Income (loss) from operations		3,379		(2,514)		7,039		9,827
Loss from operations										(4,354)		(1,817)
Other income (expense):
Interest expense		(3,818)		(3,959)		(12,067)		(11,750)		(506)		(4,116)
Loss on extinguishment of debt		(3,150)		—		(3,150)		(9,785)
Other income (expense), net		(992)		(131)		(767)		(1,043)		(1,250)		(9)
Total other income (expense)		(7,960)		(4,090)		(15,984)		(22,578)		(1,756)		(4,125)
Loss before income taxes		(4,581)		(6,604)		(8,945)		(12,751)		(6,110)		(5,942)
Benefit for income taxes		3,986		983		5,227		1,374		1,944		1,063
Net loss	$	(595)	$	(5,621)	$	(3,718)	$	(11,377)	$	(4,166)	$	(4,879)
Net loss per share:
Basic and diluted	$	(0.01)	$	(0.09)	$	(0.06)	$	(0.18)	$	(0.05)	$	(0.08)
Weighted-average shares used in computing net loss per share:
Basic and diluted		66,269		65,004		65,436		65,002		79,743		65,006

The accompanying notes are an integral part of these condensed consolidated financial statements.

Table of Contents

PING IDENTITY HOLDING CORP.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(In thousands)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,				Three Months Ended March 31,
	2019		2018		2019		2018		2020		2019
Net loss	$	(595)	$	(5,621)	$	(3,718)	$	(11,377)	$	(4,166)	$	(4,879)
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustments		(110)		139		205		(347)		(1,015)		215
Total other comprehensive income (loss)		(110)		139		205		(347)		(1,015)		215
Comprehensive loss	$	(705)	$	(5,482)	$	(3,513)	$	(11,724)	$	(5,181)	$	(4,664)

The accompanying notes are an integral part of these condensed consolidated financial statements.

Table of Contents

PING IDENTITY HOLDING CORP.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(In thousands, except share amounts)

(unaudited)

Three Months Ended ~~September 30, 2019:~~March 31, 2020:

Accumulated

Additional

Other

Total

Common Stock

Paid-in

Comprehensive

Accumulated

Stockholders'


Shares

Amount

Capital

Loss

Deficit

Equity
Balances at June 30, 2019

65,141,506

$
65

$
519,056

$
(472)

$
(9,275)

$
509,374
Net loss

—

—

—

—

(595)

(595)
Issuance of common stock upon initial public offering, net of underwriting discounts and commissions and offering costs

12,500,000

13

168,823

—

—

168,836
Stock-based compensation

—

—

1,698

—

—

1,698
Exercise of stock options

74,854

—

593

—

—

593
Vesting of restricted stock

41,140

—

—

—

—

—
Foreign currency translation adjustments, net of tax

—

—

—

(110)

—

(110)
Balances at September 30, 2019

77,757,500

$
78

$
690,170

$
(582)

$
(9,870)

$
679,796


							Accumulated
					Additional		Other				Total
	Common Stock				Paid-in		Comprehensive		Accumulated		Stockholders'
	Shares		Amount		Capital		Loss		Deficit		Equity
Balances at December 31, 2019		79,632,500	$	80	$	718,446	$	(399)	$	(7,656)	$	710,471
Net loss		—		—		—		—		(4,166)		(4,166)
Stock-based compensation		—		—		2,600		—		—		2,600
Exercise of stock options, net of tax withholding		273,444		—		135		—		—		135
Vesting of restricted stock		17,170		—		—		—		—		—
Foreign currency translation adjustments, net of tax		—		—		—		(1,015)		—		(1,015)
Balances at March 31, 2020		79,923,114	$	80	$	721,181	$	(1,414)	$	(11,822)	$	708,025

Three Months Ended ~~September 30, 2018:~~

Accumulated

Retained

Additional

Other

Earnings

Total

Common Stock

Paid-in

Comprehensive

(Accumulated

Stockholders'


Shares

Amount

Capital

Income (Loss)

Deficit)

Equity
Balances at June 30, 2018

65,001,964

$
65

$
514,487

$
(372)

$
1,538

$
515,718
Net loss

—

—

—

—

(5,621)

(5,621)
Stock-based compensation

—

—

704

—

—

704
Vesting of restricted stock

5,312

—

—

—

—

—
Repurchase of common stock

(6,460)

—

(76)

—

—

(76)
Foreign currency translation adjustments, net of tax

—

—

—

139

—

139
Balances at September 30, 2018

65,000,816

$
65

$
515,115

$
(233)

$
(4,083)

$
510,864

~~The accompanying notes are an integral part of these condensed consolidated financial statements.~~

~~Table of Contents~~

~~PING IDENTITY HOLDING CORP.~~

~~CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY~~

~~(In thousands, except share amounts)~~

~~(unaudited)~~

~~Nine Months Ended September 30,~~March 31, 2019:

Accumulated

Additional

Other

Total

Common Stock

Paid-in

Comprehensive

Accumulated

Stockholders'


Shares

Amount

Capital

Income (Loss)

Deficit

Equity
Balances at December 31, 2018

65,000,816

$
65

$
515,979

$
(787)

$
(6,152)

$
509,105
Net loss

—

—

—

—

(3,718)

(3,718)
Issuance of common stock upon initial public offering, net of underwriting discounts and commissions and offering costs

12,500,000

13

168,823

—

—

168,836
Stock-based compensation

—

—

3,797

—

—

3,797
Exercise of stock options

199,522

—

1,571

—

—

1,571
Vesting of restricted stock

57,162

—

—

—

—

—
Foreign currency translation adjustments, net of tax

—

—

—

205

—

205
Balances at September 30, 2019

77,757,500

$
78

$
690,170

$
(582)

$
(9,870)

$
679,796

~~Nine Months Ended September 30, 2018:~~


							Accumulated		Retained										Accumulated
					Additional		Other		Earnings		Total						Additional		Other				Total
	Common Stock				Paid-in		Comprehensive		(Accumulated		Stockholders'		Common Stock				Paid-in		Comprehensive		Accumulated		Stockholders'
	Shares		Amount		Capital		Income (Loss)		Deficit)		Equity		Shares		Amount		Capital		Income (Loss)		Deficit		Equity
Balances at December 31, 2017		64,996,651	$	65	$	513,169	$	114	$	7,332	$	520,680
Cumulative-effect adjustment for adoption of ASU 2016-09		—		—		38		—		(38)		—
Balances at December 31, 2018														65,000,816	$	65	$	515,979	$	(787)	$	(6,152)	$	509,105
Net loss		—		—		—		—		(11,377)		(11,377)		—		—		—		—		(4,879)		(4,879)
Stock-based compensation		—		—		1,984		—		—		1,984		—		—		1,059		—		—		1,059
Vesting of restricted stock		10,625		—		—		—		—		—		5,312		—		—		—		—		—
Repurchase of common stock		(6,460)		—		(76)		—		—		(76)
Foreign currency translation adjustments, net of tax		—		—		—		(347)		—		(347)		—		—		—		215		—		215
Balances at September 30, 2018		65,000,816	$	65	$	515,115	$	(233)	$	(4,083)	$	510,864
Balances at March 31, 2019														65,006,128	$	65	$	517,038	$	(572)	$	(11,031)	$	505,500

The accompanying notes are an integral part of these condensed consolidated financial statements.

Table of Contents

PING IDENTITY HOLDING CORP.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(unaudited)


	Nine Months Ended September 30,				Three Months Ended March 31,
	2019		2018		2020		2019
Cash flows from operating activities
Net loss	$	(3,718)	$	(11,377)	$	(4,166)	$	(4,879)
Adjustments to reconcile net loss to net cash provided by operating activities:
Loss on extinguishment of debt		3,150		9,785
Depreciation and amortization		24,315		22,945		8,851		7,987
Stock-based compensation expense		3,797		1,984		2,857		1,059
Amortization of deferred commissions		4,110		2,716		2,102		1,396
Amortization of deferred debt issuance costs		626		673		62		211
Operating leases, net						59		—
Deferred taxes		(6,910)		(1,755)		(2,050)		(1,270)
Other		292		(50)		156		141
Changes in operating assets and liabilities:
Accounts receivable		15,980		10,903		13,030		6,098
Contract assets		(15,931)		(2,710)		797		(2,832)
Deferred commissions		(5,295)		(4,543)		(1,536)		(1,298)
Prepaid expenses and other current assets		(4,486)		(472)		4,822		1,300
Other assets		305		126		49		75
Accounts payable		736		111		2,734		(335)
Accrued compensation		(7,639)		(1,828)		(6,222)		(5,257)
Accrued expenses and other		2,302		(297)		1,104		(1,203)
Deferred revenue		(3,160)		(2,526)		(9,164)		2,608
Net cash provided by operating activities		8,474		23,685		13,485		3,801
Cash flows from investing activities
Purchases of property and equipment and other		(4,517)		(2,081)		(1,094)		(1,428)
Capitalized software development costs		(7,260)		(4,314)		(3,299)		(2,004)
Acquisition of Elastic Beam, net of cash acquired of $0		—		(17,414)
Other investing activities		(300)		—
Acquisition of ShoCard, net of cash acquired of $0						(4,703)		—
Net cash used in investing activities		(12,077)		(23,809)		(9,096)		(3,432)
Cash flows from financing activities
Payment of Elastic Beam consideration and holdbacks		(1,136)		—
Proceeds from initial public offering, net of underwriting discounts and commissions		174,375		—
Payment of offering costs		(1,093)		(52)		(295)		(7)
Proceeds from stock option exercises		1,571		—		1,309		—
Repurchase of common stock		—		(76)
Payment for tax withholding on equity awards						(1,205)		—
Proceeds from long-term debt		—		250,000		97,823		—
Issuance costs of long-term debt		—		(5,994)
Payment of long-term debt		(171,743)		(170,625)		—		(625)
Payment of debt extinguishment costs		—		(5,085)
Net cash provided by financing activities		1,974		68,168
Net cash provided by (used in) financing activities						97,632		(632)
Effect of exchange rates on cash and cash equivalents and restricted cash		168		(310)		(645)		133
Net increase (decrease) in cash and cash equivalents and restricted cash		(1,461)		67,734		101,376		(130)
Cash and cash equivalents and restricted cash
Beginning of period		84,143		21,469		68,386		84,143
End of period	$	82,682	$	89,203	$	169,762	$	84,013
Supplemental disclosures of cash flow information:
Cash paid for interest	$	11,441	$	9,646	$	514	$	3,819
Cash paid for taxes		417		208		157		74
Noncash investing and financing activities:
Purchases of property and equipment in accounts payable	$	418	$	52
Accruals related to the acquisition of Elastic Beam		—		1,560
Purchases of property and equipment, accrued but not yet paid					$	107	$	129
Accruals related to the acquisition of ShoCard						226		—
Offering costs, accrued but not yet paid		3,295		367		—		1,098
Lease liabilities arising from right-of-use assets						794		—
Reconciliation of cash and cash equivalents and restricted cash within the consolidated balance sheets to the amounts shown in the statements of cash flows above:
Cash and cash equivalents	$	81,934	$	88,554	$	169,022	$	83,364
Restricted cash included in other noncurrent assets		748		649		740		649
Total cash and cash equivalents and restricted cash	$	82,682	$	89,203	$	169,762	$	84,013

The accompanying notes are an integral part of these condensed consolidated financial statements.

Table of Contents

PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

1. Overview and Basis of Presentation

Organization and Description of Business

Ping Identity Holding Corp. and its wholly owned subsidiaries, referred to herein as the “Company,” is headquartered in Denver, Colorado with international locations principally in Canada, ~~Australia, France,~~ the United Kingdom, France, Australia, Israel and India. The Company, doing business as Ping Identity Corporation (“Ping Identity”), provides customers, employees and partners with secure access to any service, application or application programming interface (“API”), while also managing identity and profile data at scale.

Basis of Presentation and Principles of Consolidation

The condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated. The accompanying condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“~~U.S.~~ GAAP”). All amounts are reported in U.S. dollars.

~~Initial Public Offering~~

On September 23, 2019, the Company closed its IPO through which it issued and sold 12,500,000 shares of common stock at a price per share of $15.00. The Company received aggregate proceeds of $174.4 million from the IPO, net of underwriters’ discounts and commissions. Upon the closing of the IPO, the Company repaid $170.3 million of its outstanding debt as described in Note 7.

Unaudited Interim Condensed Consolidated Financial Information

The accompanying interim condensed consolidated balance sheet as of ~~September 30, 2019,~~March 31, 2020, the condensed consolidated statements of operations, of comprehensive ~~income (loss)~~loss, of cash flows and of stockholders’ equity for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018, the condensed consolidated statements of cash flows for the nine months ended September 30, 2019 and 2018~~ and the related footnote disclosures are unaudited. The condensed consolidated balance sheet data as of December 31, ~~2018~~2019 was derived from audited financial statements, but does not include all disclosures required by ~~U.S.~~ GAAP. Therefore, these unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company’s ~~final prospectus (the “IPO Prospectus”)~~Annual Report on Form 10-K for ~~its initial public offering (“IPO”) dated as of September 18, 2019 and filed with~~ the ~~Securities and Exchange Commission (the “SEC”) pursuant to Rule 424(b)(4) under the Securities Act of 1933, as amended (the “Securities Act”).~~year ended December 31, 2019.

These unaudited interim condensed consolidated financial statements have been prepared on the same basis as the annual consolidated financial statements and, in management’s opinion, include all adjustments necessary to state fairly the consolidated financial position of the Company as of ~~September 30, 2019,~~March 31, 2020, the results of operations for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018~~ and cash flows for the ~~nine~~three months ended ~~September 30, 2019~~March 31, 2020 and ~~2018.~~2019. The results for the three ~~and nine~~ months ended ~~September 30, 2019~~March 31, 2020 are not necessarily indicative of the results to be expected for the year ending December 31, ~~2019~~2020 or for any future period.

Use of Estimates

The preparation of condensed consolidated financial statements in conformity with ~~U.S.~~ GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates and assumptions reflected in these condensed consolidated financial statements

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~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

include, but are not limited to, establishing allowances for doubtful accounts, determining useful lives for ~~definite lived~~finite-lived assets, assessing the recoverability of ~~long lived~~long-lived assets, ~~(property and equipment and intangible assets),~~ determining the fair values of assets acquired and liabilities assumed in business combinations, determining the value of right-of-use assets and lease liabilities, accounting for income taxes and related valuation allowances against deferred tax assets, valuing stock option awards and assessing the probability of the awards meeting vesting conditions, recognizing revenue, determining the amortization period for deferred commissions and assessing the accounting treatment for commitments and contingencies. Management evaluates these estimates and assumptions on an ongoing basis and makes estimates based on historical experience and various other assumptions that are believed to be reasonable. Actual results may differ from these ~~estimates.~~

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

estimates due to risks and uncertainties, including the uncertainty surrounding rapidly changing market and economic conditions due to the recent outbreak of the novel Coronavirus Disease 2019 ("COVID-19").

2. Summary of Significant Accounting Policies

The Company’s significant accounting policies are discussed in “Note 2 — Summary of Significant Accounting Policies” to the consolidated financial statements included in the ~~IPO Prospectus. There~~Company’s Annual Report on Form 10-K for the year ended December 31, 2019. Except for accounting policies related to the adoption of the new leasing standard as described herein, there have been no significant changes to these policies that have had a material impact on the Company’s condensed consolidated financial statements and related notes for the three ~~and nine~~ months ended ~~September 30, 2019.~~March 31, 2020. The following describes the impact of certain policies.

~~Stock Split~~

On September 5, 2019, the Company effected a 170-for-1 stock split of its issued and outstanding shares of common stock and made comparable and equitable adjustments to its equity awards in accordance with the terms of the awards. The par value of the common and preferred stock was not adjusted as a result of the stock split. Accordingly, all share and per share amounts for the periods presented in the accompanying condensed consolidated financial statements and notes thereto have been adjusted retrospectively, where applicable, to reflect this stock split. In connection with the stock split, the Company’s Board of Directors and stockholders approved the Certificate of Amendment to the Second Amended and Restated Certificate of Incorporation to increase the number of authorized shares of common stock from 85,000,000 shares (after giving effect to the stock split) to 500,000,000 shares and to increase the number of authorized shares of preferred stock from 34,000,000 shares (after giving effect to the stock split) to 50,000,000 shares.

~~Offering Costs~~

Prior to the IPO, the Company capitalized offering costs incurred in connection with the anticipated sale of common stock in the IPO, including legal, accounting, printing and other IPO-related costs. The balance of offering costs included within prepaid expenses and other current assets at December 31, 2018 was $1.3 million. Upon completion of the IPO, $5.5 million of offering costs was reclassified to stockholders’ equity and recorded against the proceeds from the offering.

Revenue Recognition

The Company recognizes revenue under Accounting Standards Codification Topic 606 (“ASC 606”), Revenue from Contracts with Customers. Under ASC 606, the Company recognizes revenue when its customer obtains control of promised goods or services in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services.

Disaggregation of Revenue

The following table presents revenue by category:


	Three Months Ended March 31,
	2020		2019

Subscription term-based licenses:
Multi-year subscription term-based licenses	$	23,988	$	23,431
1-year subscription term-based licenses		14,149		9,294
Total subscription term-based licenses		38,137		32,725
Subscription SaaS and support and maintenance		18,681		14,895
Professional services and other		4,594		2,818
Total revenue	$	61,412	$	50,438

The following table presents revenue by geographic region, which is based on the delivery address of the customer, and is summarized by geographic area:


	Three Months Ended March 31,
	2020		2019

United States	$	43,029	$	38,231
International		18,383		12,207
Total revenue	$	61,412	$	50,438

Other than the United States, no other individual country exceeded 10% of total revenue for the three months ended March 31, 2020 or 2019.

Contract Balances

Contract assets represent amounts for which the Company has recognized revenue, pursuant to its revenue recognition policy, for contracts that have not yet been invoiced to customers where there is a

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

~~Disaggregation~~remaining performance obligation, typically for multi-year arrangements. The opening and closing balances of ~~Revenue~~

~~The following table presents revenue by category:~~contract assets were as follows:


	Three Months Ended ~~September 30,~~				~~Nine Months Ended September 30,~~March 31,
	~~2019~~		~~2018~~2020		2019		~~2018~~
	~~(in thousands)~~
~~Subscription term-based licenses:~~
~~Multi-year subscription term-based licenses~~Beginning balance	$	~~28,497~~86,010	$	~~14,567~~	$	~~80,922~~	$	~~59,077~~67,468
~~1-year subscription term-based licenses~~Ending balance		~~12,649~~85,213		~~10,673~~		~~33,731~~		~~32,118~~70,300
~~Total subscription term-based licenses~~		~~41,146~~		~~25,240~~		~~114,653~~		~~91,195~~
~~Subscription SaaS and support and maintenance~~		~~16,349~~		~~13,241~~		~~46,734~~		~~37,862~~
~~Professional services and other~~		~~4,270~~		~~4,138~~		~~13,276~~		~~13,012~~
~~Total revenue~~Change	$	~~61,765~~(797)	$	~~42,619~~	$	~~174,663~~	$	~~142,069~~2,832

~~The following table presents revenue by geographic region, which is based on the delivery address of the customer, and is summarized by geographic area:~~

Three Months Ended
September 30,

Nine Months Ended
September 30,

2019

2018

2019

2018

(in thousands)
United States

$
46,305

$
33,418

$
136,010

$
109,059
International

15,460

9,201

38,653

33,010
Total revenue

$
61,765

$
42,619

$
174,663

$
142,069

~~Other than the United States, no other individual country exceeded 10% of total revenue for the three months ended September 30, 2019 and 2018 or the nine months ended September 30, 2019 and 2018.~~

~~Contract Balances~~

Contract assets represent amounts for which the Company has recognized revenue, pursuant to its revenue recognition policy, for contracts that have not yet been invoiced to customers where there is a remaining performance obligation, typically for multi-year arrangements. ~~The opening and closing balances of contract assets were as follows:~~

Three Months Ended
September 30,

Nine Months Ended
September 30,

2019

2018

2019

2018

(in thousands)
Beginning balance

$
75,637

$
64,450

$
67,468

$
60,662
Ending balance

83,399

63,372

83,399

63,372
Change

$
7,762

$
(1,078)

$
15,931

$
2,710

Contract liabilities consist of customer billings in advance of revenue being recognized. The opening and closing balances of contract liabilities included in deferred revenue were as follows:

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~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~


	Three Months Ended March 31,
	2020		2019

Beginning balance	$	47,507	$	35,367
Ending balance		38,343		37,975
Change	$	(9,164)	$	2,608

The change in deferred revenue relates primarily to invoicing customers and recognizing revenue in conjunction with the satisfaction of performance obligations. Revenue recognized during the three months ended March 31, 2020 and 2019 that was included in the deferred revenue balances at the beginning of the respective periods was as follows:



	Three Months Ended ~~September 30,~~						~~Nine Months Ended~~ ~~September 30,~~
	~~2019~~			~~2018~~			~~2019~~			~~2018~~ March 31,
	~~(in thousands)~~2020
~~Beginning balance~~	$		~~35,490~~		$	~~31,160~~		$	~~35,367~~		$	~~33,810~~2019
~~Ending balance~~		~~32,207~~			~~31,399~~			~~32,207~~			~~31,399~~
~~Change~~	$	~~(3,283)~~		$	~~239~~		$	~~(3,160)~~		$	~~(2,411)~~

The change in deferred revenue relates primarily to invoicing customers and recognizing revenue in conjunction with the satisfaction of performance obligations. Revenue recognized during the three and nine months ended September 30, 2019 and 2018 that was included in the deferred revenue balances at the beginning of the respective periods was as follows:



	~~Three Months Ended~~ ~~September 30,~~				~~Nine Months Ended~~ ~~September 30,~~
	~~2019~~		~~2018~~		~~2019~~		~~2018~~
	~~(in thousands)~~
Deferred revenue recognized as revenue	$	~~4,805~~22,968	$	~~4,056~~	$	~~29,106~~	$	~~26,753~~15,536

Remaining Performance Obligations

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and noncancelable amounts to be invoiced. As of ~~September 30, 2019,~~March 31, 2020, the Company had ~~$109.3~~$116.6 million of transaction price allocated to remaining performance obligations, of which ~~87%~~90% is expected to be recognized as revenue over the next 24 months, with the remainder to be recognized thereafter.

Deferred Commissions

The following table summarizes the account activity of deferred commissions for the three ~~and nine~~ months ended ~~September 30, 2019~~March 31, 2020 and ~~2018:~~2019:


	Three Months Ended March 31,
	2020		2019

	~~Three Months Ended~~ ~~September 30,~~				~~Nine Months Ended~~ ~~September 30,~~
	~~2019~~		~~2018~~		~~2019~~		~~2018~~
	~~(in thousands)~~
Beginning balance	$	~~11,902~~	$	~~7,342~~13,670	$	11,033	$	~~6,354~~
Additions to deferred commissions		~~1,666~~1,536		~~1,862~~		~~5,295~~		~~4,543~~1,298
Amortization of deferred commissions		~~(1,350)~~(2,102)		~~(1,023)~~		~~(4,110)~~		~~(2,716)~~(1,396)
Ending balance	$	~~12,218~~13,104	$	~~8,181~~	$	~~12,218~~	$	~~8,181~~10,935

Deferred commissions, current	$	~~4,846~~5,303	$	~~2,652~~	$	~~4,846~~	$	~~2,652~~3,831
Deferred commissions, noncurrent		~~7,372~~7,801		~~5,529~~		~~7,372~~		~~5,529~~7,104
Total deferred commissions	$	~~12,218~~13,104	$	~~8,181~~	$	~~12,218~~	$	~~8,181~~10,935

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

Recent Accounting Pronouncements

In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842) (“ASU 2016-02”), which supersedes the guidance in topic ASC 840, Leases(“ASC 840”). The new standard requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase by the lessee. This classification will determine whether lease expense is recognized based on an effective interest method or on a straight-line basis over the term of the lease. A lessee is also required to record a right-of-use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. Leases with a term of 12 months

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~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

or less will be accounted for similar to existing guidance for operating leases today. ~~In July 2018, the~~The FASB has also issued several ASUs to provide implementation guidance relating to ASU ~~No.~~2016-02, including ASU 2017-13, ASU 2018-10, ~~Codification Improvements to Topic 942, Leases,~~ ASU 2018-11, ASU 2018-20 and ASU ~~No. 2018-11,~~ ~~Leases (Topic 842): Targeted Improvements,~~ 2019-01, all of which ~~affect certain aspects~~the Company has considered when evaluating the impact of ASU 2016-02. Collectively, the ~~previously issued guidance. Amendments include an additional transition method that allows entities to apply the new standard on the adoption date and recognize a cumulative effect adjustment~~Company refers to the ~~opening balance of retained earnings,~~amendments described herein as ~~well as a new practical expedient for lessors. The new leasing guidance~~“ASC 842.” ASC 842 is effective for fiscal years beginning after December 15, ~~2019~~2020 and interim periods within fiscal years beginning after December 15, ~~2020.~~2021. Early adoption is permitted. ~~The Company expects to adopt ASU 2016-02 on~~

Effective January 1, 2020, the Company adopted ASC 842 using the modified retrospective transition approach through a cumulative-effect adjustment, which resulted in the ~~first quarter~~recognition of ~~2020. Based on~~right-of-use assets of $14.6 million and lease liabilities of $18.9 million. As part of applying the modified retrospective transition method, the Company elected to apply the package of transition practical expedients within the new guidance. As required by ASC 842, these expedients have been elected as a package and have been consistently applied across the Company’s ~~current operating~~ lease ~~portfolio,~~portfolio. Given this election, the Company ~~expects that~~need not reassess the ~~majority~~following:

●

whether any expired or existing contracts are or contain leases;

●

the lease classification for any expired or existing leases; or

●

the treatment of initial direct costs relating to any existing leases.

The Company also elected to apply the transition practical expedient to use hindsight in determining lease term and in assessing impairment of ~~its operating lease commitments will materially increase total~~right-of-use assets. As a result of adoption of this standard and election of the transition practical expedients, the Company recognized right-of-use assets and ~~total~~lease liabilities ~~on its condensed consolidated balance sheet upon adoption.~~for those leases classified as operating leases under ASC 840 that continued to be classified as operating leases under ASC 842 at the later of (1) the earliest period presented or (2) the applicable lease commencement date.

In applying the modified retrospective transition method to these leases, the Company measured lease liabilities at the present value of the sum of remaining minimum rental payments (as defined under ASC 840), as the leases contained no residual value guarantees. These lease liabilities have been measured using the Company’s incremental borrowing rates at the later of (1) the earliest period presented or (2) the commencement date of the applicable lease. Additionally, right-of-use assets for these operating leases have been measured as the initial measurement of applicable lease liabilities adjusted for any prepaid/accrued rent and unamortized lease incentives. The ~~Company is continuing to evaluate the impact~~adoption of ~~ASU 2016-02, so an estimated dollar value impact has~~ASC 842 did not ~~been determined. The Company does not believe that ASU 2016-02 will~~ have a material impact on ~~its~~the condensed consolidated statements of cash flows or condensed consolidated statements of operations and ~~cash flows.~~comprehensive loss. Expanded disclosures around the Company’s lease agreements under ASC 842 are included in Note 12 of these condensed consolidated financial statements.

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (‘‘ASU 2016-13’’), which changes the impairment model for most financial assets. The new model uses a forward-looking expected loss

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

method, which will generally result in earlier recognition of allowances for losses. In February 2020, the FASB issued ASU No. 2020-02, Financial Instruments – Credit Losses (Topic 326), which amends the effective date of the original pronouncement for smaller reporting companies. ASU 2016-13 isand its amendments are effective for fiscal years beginning after December 15, ~~2021,~~2022, including interim periods within those fiscal years, though early adoption is permitted. The Company is currently evaluating the impact of the adoption of ~~this standard~~these pronouncements on its condensed consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”), which improves the disclosure requirements for fair value measurements. The updated guidance is effective for all entities for fiscal years beginning after December 15, 2019 and interim periods therein. Early adoption is permitted. Further, an entity is permitted to early adopt any removed or modified disclosures upon the issuance of ASU 2018-13 while delaying the adoption of the additional disclosures until their effective date. ~~The Company will adopt ASU 2018-13 in the first quarter of~~Effective January 1, 2020, ~~and though~~ the Company ~~is currently assessing the impact of adopting the updated provisions, it is~~adopted ASU 2018-13. The adoption did not ~~expected to~~ have a material impact on its condensed consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which requires implementation costs incurred by customers in a cloud computing arrangement to be deferred over the noncancelable term of the cloud computing arrangement plus any optional renewal periods that (1) are reasonably certain to be exercised by the customer, or (2) for which exercise of the renewal option is controlled by the cloud service provider. The effective date of this pronouncement is for fiscal years beginning after December 15, 2020 and interim periods within annual periods beginning after December 15, 2021, though early adoption is permitted. The Company is currently evaluating the impact of this pronouncement on its condensed consolidated financial statements.

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes (“ASU 2019-12”), which simplifies the accounting for income taxes, eliminates certain exceptions to the general principles in Topic 740 and clarifies certain aspects of the current guidance to improve consistent application among reporting entities. ASU 2019-12 is effective for fiscal years beginning after December 15, 2021 and interim periods within annual periods beginning after December 15, 2022, though early adoption is permitted, including adoption in any interim period for which financial statements have not yet been issued. The Company is currently evaluating the impact of ASU 2019-12 on its condensed consolidated financial statements.

In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848) (“ASU 2020-04”), which provides companies with temporary optional financial reporting alternatives to ease the potential burden in accounting for reference rate reform and includes a provision that allows companies to account for a modified contract as a continuation of an existing contract. ASU 2020-04 is effective for all entities as of March 12, 2020 through December 31, 2022. The Company is currently in the process of evaluating ASU 2020-04 and its effect on its condensed consolidated financial statements.

3. Fair Value of Financial Instruments

For financial assets and liabilities that are measured at fair value on a recurring basis at each reporting period, the Company uses a fair value hierarchy that prioritizes the use of observable inputs and minimizes the use of unobservable inputs. A financial instrument’s classification within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement.

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The Company invests primarily in money market funds, which are measured and recorded at fair value on a recurring basis and are classified within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets. The fair value of these financial instruments were as follows:


	~~September 30, 2019~~March 31, 2020
	Level 1		Level 2		Level 3		Total
	(in thousands)
Cash and cash equivalents:
Money market funds	$	~~50,718~~50,055	$	—	$	—	$	~~50,718~~50,055


	December 31, 2018								December 31, 2019
	Level 1		Level 2		Level 3		Total		Level 1		Level 2		Level 3		Total
	(in thousands)								(in thousands)
Cash and cash equivalents:
Money market funds	$	57,974	$	—	$	—	$	57,974	$	47,858	$	—	$	—	$	47,858

The carrying amounts of the Company’s accounts receivable, accounts payable and other current liabilities approximate their fair values due to their short maturities. The carrying value of the Company’s long-term debt approximates its fair value based on Level 2 inputs as the principal amounts outstanding are subject to variable interest rates that are based on market rates (see Note 7).

4. Property and Equipment

Property and equipment consisted of the following:

September 30,

December 31,

2019

2018

(in thousands)
Computer equipment

$
5,456

$
4,218
Furniture and fixtures

2,540

1,920
Purchased computer software

785

450
Leasehold improvements

4,817

2,868
Other

444

363
Property and equipment, gross

14,042

9,819
Less: Accumulated depreciation

(5,816)

(4,189)
Property and equipment, net

$
8,226

$
5,630


	March 31,		December 31,
	2020		2019
	(in thousands)
Computer equipment	$	5,899	$	5,729
Furniture and fixtures		3,847		3,757
Purchased computer software		785		785
Leasehold improvements		7,448		7,086
Other		448		448
Property and equipment, gross		18,427		17,805
Less: Accumulated depreciation		(7,398)		(6,622)
Property and equipment, net	$	11,029	$	11,183

Depreciation expense for the three months ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~ was ~~$0.7~~$0.9 million and ~~$0.5 million, respectively. Depreciation expense for the nine months ended September 30, 2019 and 2018 was $2.1 million and $1.6~~$0.7 million, respectively.

5. Business Combinations

ShoCard, Inc. Acquisition

On March 2, 2020, Ping Identity Corporation acquired 100% of the voting equity interest in ShoCard, Inc., a Delaware Corporation (“ShoCard”). ShoCard is a cloud-based mobile identity solution that offers identity services for verified claims. The purpose of this acquisition was to expand the Company’s identity proofing solutions.

The total purchase price was $5.5 million. An additional $3.1 million and $2.3 million of contingent compensation is payable in common stock of the Company on the first and second anniversary of the acquisition, respectively, contingent on certain individuals remaining employed as of those dates and other service conditions. As these payments are subject to the continued employment of those individuals, they will be recognized through compensation expense as incurred. See Note 10 for additional details.

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The following table summarizes the preliminary allocation of the purchase price, based on the estimated fair value of the assets acquired and liabilities assumed at the acquisition date:


	March 2, 2020		Useful Life
	(in thousands)
Fair value of net assets acquired
Developed technology	$	3,550	7 years
Goodwill		1,015	Indefinite
Deferred tax asset		954
Other assets		11
Total assets acquired		5,530
Other liabilities		(2)
Total liabilities assumed		(2)
Net assets acquired	$	5,528

Goodwill is primarily attributable to the workforce acquired and the expected synergies arising from integrating ShoCard’s identity solution with the Company’s existing identity solutions. NaN of the goodwill is deductible for tax purposes. The Company incurred $0.5 million of acquisition-related expenses in conjunction with the ShoCard acquisition, which are included in general and administrative expenses on the condensed consolidated statement of operations for the three months ended March 31, 2020.

Additional information around the ShoCard acquisition, such as that related to income tax and other contingencies existing as of the acquisition date but unknown to the Company, may become known during the remainder of the measurement period, not to exceed one year from the acquisition date, which may result in changes to the amounts and allocations recorded.

Elastic Beam Inc. Acquisition

On April 5, 2018, Ping Identity Corporation acquired 100% of the voting equity interest in Elastic Beam Inc., a Delaware Corporation (“Elastic Beam”). Elastic Beam is a machine learning/artificial intelligence API behavioral security software which detects, reports and stops cyberattacks on data and applications via APIs. The purpose of this acquisition was to expand the Company’s capabilities in identity security, particularly with regard to artificial intelligence.

The total purchase price was $19.0 million, which includes up-front cash consideration of $17.4 million that was funded with existing cash resources, and $1.6 million, of which $1.1 million and $0.5 million is

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~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

payable on the first and second anniversary of the acquisition, respectively. ~~During the nine months ended September 30, 2019, the~~The Company paid the first anniversary payment of $1.1 ~~million.~~million during 2019.

$4.8 million and $4.2 million of contingent compensation is payable on the first and second anniversary of the acquisition, respectively, contingent on certain individuals remaining employed as of those dates. As these payments are subject to the continued employment of those individuals, they will be recognized through compensation expense as incurred. ~~During the nine months ended September 30, 2019, the~~The Company paid the first anniversary payment of $4.8 ~~million.~~million during 2019.

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The following table summarizes the allocation of the purchase price, based on the estimated fair value of the assets acquired and liabilities assumed at the acquisition date:


	April 5, 2018		Useful Life
	(in thousands)
Fair value of net assets acquired
In process research and development	$	3,006	Indefinite
Goodwill		15,972	Indefinite
Deferred tax asset		108
Other assets		3
Total assets acquired		19,089
Deferred revenue		(115)
Total liabilities assumed		(115)
Net assets acquired	$	18,974

Goodwill is primarily attributable to the workforce acquired and the expected synergies arising from integrating Elastic Beam’s behavioral security software with the Company’s existing security platform. NaN of the goodwill is deductible for tax purposes. The Company incurred $0.6 million of acquisition-related expenses in conjunction with the Elastic Beam acquisition which are included in general and administrative expenses on the condensed consolidated statement of operations for the nine months ended September 30, 2018.

Additional Acquisition Related Information

The operating results of ShoCard and Elastic Beam are included in the Company’s condensed consolidated statements of operations from ~~the date~~their respective dates of acquisition. Revenue and earnings of ShoCard and Elastic Beam since ~~the date~~their respective dates of acquisition and pro forma results of operations have not been prepared because the effect of the ~~acquisition was~~acquisitions were not material to the condensed consolidated statements of operations.

6. Goodwill and Intangible Assets

The changes in the carrying amount of the Company’s goodwill balance were as follows:


	September 30,		March 31,
	2019		2020
	(in thousands)		(in thousands)
Beginning balance	$	417,696	$	417,696
Additions to goodwill related to acquisitions		—		1,015
Ending balance	$	417,696	$	418,711

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The Company’s intangible assets as of ~~September 30, 2019~~March 31, 2020 were as follows:


	September 30, 2019						March 31, 2020
	Gross		Accumulated		Net Carrying		Gross		Accumulated		Net Carrying
	Amount		Amortization		Value		Amount		Amortization		Value
	(in thousands)						(in thousands)
Developed technology	$	107,938	$	(39,053)	$	68,885	$	111,488	$	(45,507)	$	65,981
Customer relationships		94,875		(24,329)		70,546		94,875		(28,080)		66,795
Trade names		56,612		(18,339)		38,273		56,674		(21,173)		35,501
Capitalized internal-use software		18,681		(5,258)		13,423		25,180		(7,697)		17,483
Other intangible assets		1,059		(489)		570		1,014		(424)		590
Total intangible assets subject to amortization		279,165		(87,468)		191,697	$	289,231	$	(102,881)	$	186,350
In-process research and development		586		—		586		586		—		586
Total intangible assets	$	279,751	$	(87,468)	$	192,283	$	289,817	$	(102,881)	$	186,936

The Company’s intangible assets as of December 31, ~~2018~~2019 were as follows:


	December 31, ~~2018~~2019
	Gross		Accumulated		Net Carrying
	Amount		Amortization		Value
	(in thousands)
Developed technology	$	107,938	$	~~(29,433)~~(42,260)	$	~~78,505~~65,678
Customer relationships		94,875		~~(18,702)~~(26,205)		~~76,173~~68,670
Trade names		~~56,436~~56,640		~~(14,084)~~(19,754)		~~42,352~~
~~Product backlog~~		~~2,185~~		~~(2,117)~~		6836,886
Capitalized internal-use software		~~11,422~~21,881		~~(2,995)~~(6,375)		~~8,427~~
~~Non-compete agreements~~		~~1,224~~		~~(1,014)~~		~~210~~15,506
Other intangible assets		~~1,055~~1,077		~~(333)~~(535)		~~722~~542
Total intangible assets subject to amortization		~~275,135~~282,411		~~(68,678)~~(95,129)		~~206,457~~187,282
In-process research and development		586		—		586
Total intangible assets	$	~~275,721~~282,997	$	~~(68,678)~~(95,129)	$	~~207,043~~187,868

Amortization expense for the three months ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~ was ~~$7.5~~$7.9 million and ~~$7.0~~$7.3 million, respectively. Amortization expense for the nine months ended September 30, 2019 and 2018 was $22.2 million and $21.4 million, respectively. During the three and nine months ended September 30, 2018, $3.0 million of in-process research and development was reclassified to developed technology when ready for intended use.

As of ~~September 30, 2019,~~March 31, 2020, expected amortization expense for intangible assets subject to amortization for the next five years is as follows:


Year Ending December 31,	~~September 30, 2019~~March 31, 2020
	(in thousands)
~~2019~~2020 (remaining ~~three~~nine months)	$	~~7,657~~
~~2020~~		~~30,622~~24,581
2021		~~29,837~~31,997
2022		~~27,982~~32,227
2023		~~25,641~~25,861
2024		25,095
Thereafter		~~69,958~~46,589
Total	$	~~191,697~~186,350

7. Debt

In January 2018, the Company entered into credit facilities with a consortium of lenders comprised of (a) a term loan with a principal amount of $250.0 million (the “2018 Term Loan Facility”), and (b) a revolving line of credit in a principal committed amount of $25.0 million (the “2018 Revolving Credit Facility” and, collectively with the 2018 Term Loan Facility, the “2018 Credit Facilities”). The 2018 Term Loan Facility and 2018 Revolving Credit Facility had maturity dates of January 25, 2025 and January 25, 2023,

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

~~7. Debt~~

In 2016, the Company entered into credit facilities with a consortium of lenders comprised of (a) a term loan in an initial principal amount of $150.0 million, which was borrowed on June 30, 2016 and subsequently increased on August 3, 2016 by $20.0 million (the ‘‘2016 Term Loan’’), and (b) a revolving line of credit in a principal committed amount of $10.0 million (the ‘‘2016 Revolver’’ and, collectively with the 2016 Term Loan, the ‘‘2016 Credit Facilities’’). The 2016 Credit Facilities had a maturity date of June 30, 2021.

In 2018, the Company refinanced its outstanding debt. In connection with the refinancing, the Company entered into new credit facilities with a consortium of lenders comprised of (a) a term loan with a principal amount of $250.0 million (the “2018 Term Loan”) and (b) a revolving line of credit in a principal committed amount of $25.0 million (the “2018 Revolver” and, collectively with the 2018 Term Loan, the “2018 Credit Facilities”). The 2018 Term Loan and 2018 Revolver mature on January 25, 2025 and January 25, 2023, respectively. Borrowings under the 2018 Credit Facilities ~~are~~were collateralized by substantially all of the assets of the Company.

~~In conjunction with entering into~~There were no significant financial covenants to which the Company was required to comply in relation to the 2018 Term Loan Facility. The wholly owned indirect subsidiary, Ping Identity Corporation, as borrower under the 2018 Credit Facilities, was limited to declare dividends or make any payment on account of its capital stock to, directly or indirectly, fund a dividend or other distribution to Ping Identity Holding Corp. (the “Parent”), subject to limited exceptions, including (1) stock repurchases in an amount not to exceed the ~~Company paid all~~greater of $1.5 million per year or 3.75% of consolidated EBITDA, with any unused amount being carried forward to future periods, (2) unlimited amounts subject to compliance with a 4.25 to 1.00 total leverage ratio giving pro forma effect to any distribution, (3) unlimited amounts up to 7% of the ~~remaining balances~~Parent’s market capitalization and (4) payment of the 2016 Term Loan and terminated the 2016 Revolver, which resulted in a loss on extinguishment of debt of $9.8 million, included in the condensed consolidated statements of operations for the nine months ended September 30, 2018.

Beginning September 2018, 0.25% of the principal amount of the 2018 Term Loan is payable quarterly. In connection with the closing of the IPO on September 23, 2019, the Company repaid $170.3 million of the principal amount of the 2018 Term Loan using the proceeds from the IPO. Prior to paying down a portion of the 2018 Term Loan, the Company had remaining deferred debt issuance costs of $4.6 million. In connection with the debt repayment, the Company elected to proportionately write off a portion of its deferred debt issuance costs based on the percentage of the loan that was repaid. Accordingly, the Company incurred a loss on extinguishment of debt of $3.2 million for the write off of deferred debt issuance costs, included in the condensed consolidated statements of operations for the three and nine months ended September 30, 2019.Parent’s overhead expenses.

The 2018 Term Loan ~~bears~~Facility bore interest at the option of the Company at a rate per annum equal to (a) an adjusted LIBO rate (with a floor of 1.00% per annum) plus an applicable margin of 3.75%, payable on the last day of the applicable interest period applicable thereto (“Eurodollar” loan), or (b) the alternate base rate (with a floor of 2.00% per annum) plus an applicable margin of 2.75%, payable quarterly in arrears the last business day of each March, June, September and December. The 2018 Term Loan Facility was borrowed as a Eurodollar loan.

In December 2019, Roaring Fork Intermediate, LLC and Ping Identity Corporation, each a wholly-owned subsidiary of Ping Identity Holding Corp., and certain of their subsidiaries, entered into a credit agreement (the “2019 Credit Agreement”) with the financial institutions identified therein as lenders, including Bank of America, N.A., as administrative agent, and BofA Securities, Inc. and RBC Capital Markets as joint lead arrangers. In connection therewith, the Company repaid all outstanding borrowings under the 2018 Term Loan Facility and terminated the 2018 Revolving Credit Facility. The 2019 Credit Agreement provides for a senior revolving line of credit in a principal committed amount of $150.0 million (the “2019 Revolving Credit Facility”), with the option to request incremental term loan facilities in a minimum amount of $10 million for each facility if certain conditions are met. The Company’s obligations under the 2019 Credit Agreement are secured by substantially all of the assets of the Company, ~~recognized $3.6~~and borrowings under the 2019 Revolving Credit Facility may be used for working capital and other general corporate purposes, including for acquisitions permitted under the 2019 Credit Agreement.

The 2019 Credit Agreement contains certain customary events of default and customary representations and warranties and affirmative and negative covenants, including certain restrictions on the ability of the Company to incur additional indebtedness or guarantee indebtedness of others, to create liens on properties or assets, and to enter into certain asset and stock-based transactions. In addition, under the terms of the 2019 Credit Agreement, the Company must adhere to certain financial covenants, including (i) a senior secured net leverage ratio, which shall not be more than 3.50 to 1.00, provided that the maximum ratio shall be increased to 4.00 to 1.00 during a fiscal year in which a Material Acquisition (as defined in the 2019 Credit Agreement) has been consummated, and (ii) a consolidated interest coverage ratio, which shall not be less than 3.50 to 1.00. As of March 31, 2020, the Company was in compliance with all financial covenants.

The wholly owned indirect subsidiary, Ping Identity Corporation, as borrower under the 2019 Credit Agreement, is limited in its ability to declare dividends or make any payment on account of its capital stock to, directly or indirectly, fund a dividend or other distribution to Ping Identity Holding Corp. (as the Parent), subject to limited exceptions, including (1) stock repurchases from current or former employees, officers or directors in an amount not to exceed $5 million, ~~and $3.7~~(2) unlimited amounts subject to compliance with its financial covenants for the most recently ended 4 quarters as well as a 6.00 to 1.00 total net leverage ratio for the most recently ended 4 quarters, both after giving pro forma effect to any distribution, (3) unlimited amounts up to the greater of $19.5 million in ~~interest expense~~the aggregate or 15% of EBITDA for the ~~three months~~most recently ended ~~September 30, 2019~~4 quarters and ~~2018, respectively. For the nine months ended September 30, 2019 and 2018, the Company recognized $11.4 million and $11.1 million in interest expense, respectively.~~

As(4) payment of ~~September 30, 2019 and December 31, 2018, the Company’s outstanding long-term debt balance was $74.8 million and $241.1 million, respectively (net~~certain of the current portion of long-term debt of $0.8 million and $2.5 million, and debt issuance costs of $1.4 million and $5.2 million, respectively), which was included in long-term debt. Debt issuance costs are a direct deduction from the long-term debt liability and are amortized into interest expense over the contractual term of the borrowings using the effective interest method. During the three months ended September 30, 2019 and 2018, the Company amortized $0.2 million of debt issuance costs. During the nine months ended September 30, 2019 and 2018, the Company amortized $0.6 million and $0.7 million of debt issuance costs, respectively.Parent's overhead expenses.

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The 2019 Revolving Credit Facility matures on December 12, 2024 and bears interest at the option of the Company at a rate per annum equal to either (i) a base rate, which is equal to the greater of (a) the prime rate, (b) the federal funds effective rate plus 0.5% and (c) the adjusted LIBO rate for a one month interest period plus 1%, or (ii) the adjusted LIBO rate equal to the LIBO rate for the interest period multiplied by the statutory reserve rate, plus in the case of each of clauses (i) and (ii), the Applicable Rate (as defined in the 2019 Credit Agreement), which ranges from (i) 0.25% to 1.0% per annum for base rate loans and (ii) 1.25% to 2.0% per annum for LIBO rate loans, in each case, depending on the senior secured net leverage ratio. The Company will also pay a commitment fee during the term of the 2019 Credit Agreement ranging from 0.20% to 0.35% of the average daily amount of the available amount to be borrowed under the 2019 Credit Agreement per annum, based on the senior secured net leverage ratio.

Any borrowing under the 2019 Credit Agreement may be repaid, in whole or in part, at any time and from time to time without premium or penalty other than customary breakage costs, and any amounts repaid may be reborrowed. No mandatory prepayments will be required other than when borrowings and letter of credit usage exceed the aggregate commitment of all lenders.

For the three months ended March 31, 2020 and 2019, the Company recognized $0.4 million and $3.9 million in interest expense, respectively.

As of March 31, 2020 and December 31, 2019, the Company’s outstanding long-term debt balance was $148.8 million and $50.9 million, respectively, net of debt issuance costs of $1.2 million and $1.2 million, respectively. Debt issuance costs are a direct deduction from the long-term debt liability and are amortized into interest expense over the contractual term of the borrowings using the effective interest method. During the three months ended March 31, 2020 and 2019, the Company amortized $0.1 million and $0.2 million of debt issuance costs, respectively.

Future principal payments on outstanding borrowings as of ~~September 30, 2019~~March 31, 2020 are as follows:

Year Ending December 31,

September 30, 2019

(in thousands)
2019 (remaining three months)

$
193
2020

774
2021

774
2022

774
2023

774
Thereafter

73,718
Total

$
77,007


Year Ending December 31,	March 31, 2020
	(in thousands)
2020 (remaining nine months)	$	—
2021		—
2022		—
2023		—
2024		150,000
Thereafter		—
Total	$	150,000

8. Income Taxes

For the three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ the Company recorded ~~$4.0~~$1.9 million and ~~$1.0 million as its benefit for income taxes, respectively. For the nine months ended September 30, 2019 and 2018, the Company recorded $5.2 million and $1.4~~$1.1 million as its benefit for income taxes, respectively. The key components of the Company’s benefit for income taxes primarily consist of state and federal income taxes, foreign income taxes and research and development (“R&D”) credits. The Company’s quarterly tax benefit calculation is subject to variation due to several factors, including variability in loss before income taxes, the mix of jurisdictions to which such loss relates, changes in how the Company conducts business and tax law developments. The increase in the tax benefit for the three ~~and nine~~ months ended ~~September 30, 2019~~March 31, 2020 as compared to the three ~~and nine~~ months ended ~~September 30, 2018~~March 31, 2019 also relates to ~~the finalization~~a larger benefit for stock-based compensation and an increase in R&D

Table of ~~an R&D study~~Contents

PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

credits recorded in the three months ended ~~September 30, 2019 which generated a tax benefit of $4.6 million, of which~~March 31, 2020 as compared to the ~~Company partially offset with an unrecognized tax benefit reserve of $0.9 million.~~

Additionally, on December 22, 2017, the U.S. Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. The Tax Act significantly changed U.S. income tax law by, among other things, reducing the U.S. federal income tax rate from 35 percent to 21 percent, transitioning from a global tax system to a modified territorial tax system and limiting the tax deduction for interest expense. The Company has included the impact of the Tax Act in its benefit (provision) for income taxes. The Tax Act also added new provisions for global intangible low-taxed income (“GILTI”), which requires the Company to include in its U.S. income tax return foreign subsidiary earnings in excess of an allowable return on the foreign subsidiary’s tangible assets that became applicable in fiscal yearthree months ended March 31, 2019. Under these new provisions, the Company is allowed to make an accounting policy choice of either (1) treating taxes due for GILTI as a current-period expense when incurred or (2) factoring such amounts into the Company’s measurement of its deferred taxes. The Company elected to treat the taxes due for GILTI as a current-period expense when incurred.

9. Stockholders’ Equity

On June 30, 2016, the Board of Directors and stockholders approved the Second Amended and Restated Certificate of Incorporation authorizing the Company to issue up to 85,000,000 shares of common stock and 34,000,000 shares of preferred stock, ~~(each after giving effect to the stock split as described in Note 2),~~ each with a par value of $0.001 per share. On September 5, 2019, ~~in connection with the stock split,~~ the Company’s Board of Directors and stockholders approved the Certificate of Amendment to the Second Amended and Restated Certificate of Incorporation to increase the number of authorized shares of common stock from 85,000,000 shares to 500,000,000 shares and to increase the number of authorized shares of preferred stock from 34,000,000 shares to 50,000,000 shares. The par value of the common and preferred stock remained at $0.001 per share.

~~Table of Contents~~

~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

Common stock

The Company’s Third Amended and Restated Certificate of Incorporation, which the Board of Directors approved on September 18, 2019 and the stockholders approved on September 23, 2019, authorizes issuance of up to 500,000,000 shares of common stock with a par value of $0.001 per share. The common stock confers upon its holders the right to vote on all matters to be voted on by the stockholders of the Company (with each share representing 1 vote) and to ratably participate in any distribution of dividends or payments in the event of liquidation or dissolution on a per share basis. The rights of the holders of common stock will be subject to, and may be adversely affected by, the rights of holders of any preferred stock that may be issued in the future.

~~As described in Note 2, the Company issued and sold 12,500,000 shares of common stock to the public in conjunction with the closing of its IPO on September 23, 2019.~~

Preferred stock

AsThe Company’s Third Amended and Restated Certificate of ~~September 30, 2019, the Company was authorized,~~Incorporation authorizes, without stockholder approval but subject to any limitations prescribed by law, ~~to issue~~the issuance of up to an aggregate of 50,000,000 shares of preferred stock (in one or more series or classes), to create additional series or classes of preferred stock and to establish the number of shares to be included in such series or class. ~~As of September 30, 2019, the~~The Board of Directors ~~was~~is also authorized to increase or decrease the number of shares of any series or class subsequent to the issuance of shares of that series or class. Each series will have such rights, preferences and limitations, including voting rights, dividend rights, conversion rights, redemption privileges and liquidation preferences as determined by the Board of Directors. As of ~~September 30, 2019~~March 31, 2020 and December 31, ~~2018,~~2019, the Company did not have any shares of preferred stock outstanding and currently has no plans to issue shares of preferred stock.

10. Stock-Based Compensation

On June 30, 2016, the Company established the 2016 Stock Option Plan (the ‘‘2016 Plan’’). The 2016 Plan provides for grants of restricted stock units and stock options to executives, directors, consultants, advisors and key employees which allow option holders to purchase stock in Ping Identity Holding Corp. The Company has 6,800,000 shares of common stock reserved for issuance under the 2016 Plan.

~~In conjunction with the closing of the IPO on~~On September 23, 2019, the Company adopted the Ping Identity Holding Corp. Omnibus Incentive Plan (the “2019 Omnibus Incentive Plan”). The 2019 Omnibus Incentive Plan provides for grants of (i) stock options, (ii) stock appreciation rights, (iii) restricted shares, (iv) performance awards, (v) other share-based awards and (vi) other cash-based awards to eligible employees, non-employee directors and ~~consultants of the Company. The maximum number of shares of common stock available for issuance under the 2019 Omnibus Incentive Plan is 9,300,000 shares.~~

~~Stock-based compensation expense for all equity arrangements for the three and nine months ended September 30, 2019 and 2018 was as follows:~~

Three Months Ended
September 30,

Nine Months Ended
September 30,

2019

2018

2019

2018

(in thousands)
Sales and marketing

$
283

$
184

$
693

$
535
Research and development

225

76

658

184
General and administrative

1,190

444

2,446

1,265
Total

$
1,698

$
704

$
3,797

$
1,984

Table of Contents

PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

consultants of the Company. At March 31, 2020, the maximum number of shares of common stock available for issuance under the 2019 Omnibus Incentive Plan was 11,290,813 shares.

Stock-based compensation expense for all equity arrangements for the three months ended March 31, 2020 and 2019 was as follows:


	Three Months Ended March 31,
	2020		2019

Subscription cost of revenue	$	146	$	—
Professional services and other cost of revenue		84		—
Sales and marketing		797		222
Research and development		888		215
General and administrative		942		622
Total	$	2,857	$	1,059

Restricted Stock Units

The Company grants RSUs that generally vest over one to four years. The weighted-average grant-date fair value of RSUs granted during the three months ended ~~September 30,~~March 31, 2020 and 2019 was ~~$19.69. NaN RSUs were granted during the three months ended September 30, 2018. The weighted-average grant-date fair value of RSUs granted during the nine months ended September 30, 2019~~$24.28 and ~~2018 was $19.06 and $9.39,~~$13.30, respectively. The total intrinsic value of RSUs vested during the three months ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~ was ~~$0.6~~$0.4 million and $0.0 million, respectively. ~~The total intrinsic value of RSUs vested during the nine months ended September 30, 2019 and 2018 was $0.7 million and $0.1 million, respectively.~~ As of ~~September 30, 2019,~~March 31, 2020, there was ~~$1.4~~$20.0 million of total unrecognized compensation, which will be recognized over the remaining weighted-average vesting period of ~~1.6~~3.4 years using the straight-line method. A summary of the status of the Company’s unvested RSUs and activity for the ~~nine~~three months ended ~~September 30, 2019~~March 31, 2020 is as follows:


		Weighted			Weighted
		Average			Average
		Grant Date			Grant Date
	Shares	Fair Value		Shares	Fair Value
Unvested as of December 31, 2018	37,272	$	8.29
Unvested as of December 31, 2019				1,415,629	$	16.46
Granted	107,440		19.06	49,513		24.28
Forfeited/canceled	—		—	(61,882)		16.21
Vested	(57,162)		12.25	(17,170)		15.77
Unvested as of September 30, 2019	87,550	$	18.92
Unvested as of March 31, 2020				1,386,090	$	16.75

Stock Options

During the three months ended September 30, 2018, the Company granted 571,203 time-based options and 285,602 options subject to performance and market conditions, both of which grant the holder the option to purchase commonNaN stock ~~upon vesting. During the nine months ended September 30, 2018, the Company granted 712,873 time-based options and 356,438 options subject to performance and market conditions. NaN~~ options were granted during the three ~~or nine~~ months ended ~~September 30,~~March 31, 2020 or 2019.

~~The fair value~~ A summary of each time-based option is estimated on the date of the grant using the Black-Scholes option pricing model. For awards subject to performance and market conditions, the Company uses a Monte Carlo simulation model, which utilizes multiple inputs to estimate the probability that market conditions will be achieved. Both models require highly subjective assumptions as inputs, including the fair value of the shares of common stock underlying the Company’s stock ~~options. Prior to the IPO, there was no public market~~option activity and related information for the Company’s common stock, so the fair value of the shares of common stock was established by the Board of Directors using various inputs, including an independent valuation. Following the IPO, the Company’s shares are traded in the public market, and accordingly the Company uses the applicable closing price of its common stock on the grant date to determine fair value.three months ended March 31, 2020 is as follows:

Table of Contents

PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

~~The following assumptions were used for time-based options granted during the three and nine months ended September 30, 2019 and 2018:~~


							~~Three Months Ended~~Weighted
				~~September 30,~~ Weighted			~~Nine Months Ended~~Average
				~~September 30,~~ Average			Remaining		Aggregate
				~~2019~~Exercise			~~2018~~Contractual		~~2019~~Intrinsic
		Options		Price			Term		~~2018~~Value
~~Risk-free rate~~			—	%			~~2.9~~ ~~% -~~ ~~3.0~~	%(in years)		(in thousands)
Outstanding as of December 31, 2019	—	%5,945,878		$	~~2.7 % - 3.0~~9.41	%
~~Expected term~~7.5		$	—	~~years~~			~~6.1~~	~~years~~			—	~~years~~	~~6.1~~	~~years~~88,520
~~Dividend yield~~Granted		—			—				—
Forfeited/canceled		(332,380)			9.02
Exercised		(403,601)			8.17				—	5,647
Outstanding as of March 31, 2020		5,209,897		$	9.53		7.1		$	54,633
				—
~~Volatility~~			—	%			41	%			—	%	~~39 % - 41~~	%
~~Weighted-average grant date fair value of options granted during period~~			~~$ —~~
As of March 31, 2020:
Vested and expected to vest		3,418,862		$ ~~4.57~~	9.56		7.1		$	35,766
Vested and exercisable		2,314,738		$	8.71		6.6		$	26,174

As of March 31, 2020, unamortized stock-based compensation expense related to the time-based awards was $4.8 million, which will be recognized over the remaining weighted-average vesting term of 2.3 years. For the awards subject to performance and market conditions, unrecognized stock-based compensation expense as of March 31, 2020 was $7.9 million. As of March 31, 2020, these awards were not considered probable of meeting vesting requirements and accordingly, 0 expense was recorded and the timing of when this expense will be recognized is unknown.

Long-Term Incentive Plan

Grants under the Company’s long-term incentive plan (“LTIP”) are expected to vest following an initial public offering and registration of shares of common stock of Ping Identity Holding Corp. and Vista’s realized cash return on its investment in the Company equaling or exceeding $1.491 billion. As of March 31, 2020, these awards were not considered probable of meeting the vesting requirements and accordingly, 0 expense was recorded during the three months ended March 31, 2020 and the timing of when this expense will be recognized is unknown. During future reporting periods, if the awards are considered to be probable of meeting vesting requirements, this could result in a total expense of at least $18.2 million.

Other Liability-Classified Awards

In conjunction with the ShoCard acquisition (Note 5), the Company issued liability-classified awards to certain individuals with a stated value of $3.1 million and $2.3 million that vest on the first and second anniversary of the acquisition, respectively, and are subject to continuous service and other conditions. The liability-classified awards will be settled with a variable number of shares of the Company’s common stock at each anniversary date based on the satisfaction of such conditions. During the three months ended March 31, 2020, the Company recognized $0.3 million of stock-based compensation expense related to these awards.

11. Related Party Transactions

Vista is a U.S.-based investment firm that controlled the funds which owned a majority of the Company during the three months ended March 31, 2020 and 2019. During the three months ended March 31, 2020 and 2019, the Company paid for consulting services and other expenses related to services provided by Vista and Vista affiliates. The total expenses incurred by the Company for Vista were $0.2 million and $0.3 million for the three months ended March 31, 2020 and 2019, respectively.

The Company also has revenue arrangements with Vista affiliates. The Company recognized revenue of $0.1 million during the three months ended March 31, 2020 and 2019. The Company had $0.0 million

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

and $1.1 million in accounts receivable related to these agreements at March 31, 2020 and December 31, 2019, respectively.

12. Operating Leases

The Company leases office spaces and a data center under noncancelable lease terms. These leases have a remaining lease term of up to six years, with a small number of office spaces that are month-to-month and accounted for as short-term leases in accordance with ASC 842-20-25-2. The Company has not recognized renewal options as part of its right-of-use assets and lease liabilities, as renewal options are not reasonably certain of exercise or occurrence as of March 31, 2020. Additionally, these leasing arrangements do not contain residual value guarantees, and there are no other restrictions or covenants in the contracts.

Some real estate leases contain lease and non-lease components. Non-lease components generally represent use-based charges for common area maintenance, taxes and utilities. The Company has elected not to separate lease and non-lease components. In addition to variable lease payments for use-based charges, some leasing arrangements contain variable lease payments that increase based on a consumer price index. Some contracts also contain lease incentives such as tenant improvement allowances and rent holidays, which are treated as a reduction of lease payments for the measurement of the lease liability.

Determination of a leasing arrangement is performed at inception. Right-of-use assets represent the Company's right to use leased assets over the term of the lease, adjusted for lease incentives such as tenant improvements. Lease liabilities represent the Company's contractual obligation to make lease payments over the lease term. Right-of-use assets and lease liabilities are determined based on the present value of future lease payments using the interest rate implicit in the loan or, if that rate cannot be readily determined, the incremental borrowing rate. Incremental borrowing rates were determined for each lease based on the Company's borrowing rate adjusted for term differences and foreign currency risk.

The following table presents components of lease cost recorded in the condensed consolidated statement of operations and supplemental information for the three months ended March 31, 2020.


	Three Months Ended March 31,
	2020
	(dollars in thousands)
Lease costs:
Operating lease costs	$	919
Short-term lease costs		100
Variable lease costs		512
Total lease costs	$	1,531
			~~$ —~~
Weighted-average:			~~$ 4.38~~
Remaining lease term		5.5
Discount rate		4.8	%

Other information:
Cash paid for the amounts included in the measurement of lease liabilities within operating cash flows	$	846

2022

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

~~The following assumptions were used for awards subject to performance and market conditions that were granted during~~As of March 31, 2020, the ~~three and nine months ended September 30, 2019 and 2018:~~maturities of remaining lease payments included in the measurement of operating leases are as follows:

Three Months Ended
September 30,

Nine Months Ended
September 30,

2019

2018

2019

2018
Risk-free rate

—
%

2.7
%

—
%

2.5 % - 2.7
%
Expected term

—
years

1.8
years

—
years

1.8 - 3.3
years
Dividend yield

—

—

—

—

Volatility

—
%

45
%

—
%

45 % - 55
%
Weighted-average grant date fair value of options granted during period

$ —

$ 1.96

$ —

$ 2.13

~~A summary of the Company’s stock option activity and related information for the nine months ended September 30, 2019 is as follows:~~

Weighted

Weighted

Average

Average

Remaining

Aggregate

Exercise

Contractual

Intrinsic


Options

Price

Term

Value

(in years)

(in thousands)
Outstanding as of December 31, 2018

6,398,982

$
9.31

8.4

$
25,678
Granted (unaudited)

—

—

—
Forfeited/canceled (unaudited)

(147,333)

7.85

1,346
Exercised (unaudited)

(199,522)

7.88

2,007
Outstanding as of September 30, 2019

6,052,127

$
9.39

7.7

$
47,569

As of September 30, 2019:







Vested and expected to vest

4,007,587

$
9.40

7.7

$
31,459
Vested and exercisable

2,105,221

$
8.18

7.1

$
19,103

As of September 30, 2019, unamortized stock-based compensation expense related to the time-based awards was $7.4 million, which will be recognized over the remaining weighted-average vesting term of 2.5 years. In conjunction with the IPO, the Company modified the vesting conditions of these awards to provide for the o3ptions to. vest and become exercisable following an IPO and registration of shares of common stock of Ping Identity Holding Corp. and Vista Equity Partners (“Vista”) realizing a cash return on its investment in the Company equaling or exceeding $1.491 billion. Though the recognition of the remaining unamortized stock-based compensation expense may be accelerated, the modification did not result in incremental compensation cost.

For the awards subject to performance and market conditions, unrecognized stock-based compensation expense as of December 31, 2018 was $5.3 million. In conjunction with the IPO, the Company also modified the vesting conditions of these awards to provide for the options to vest and become exercisable following an IPO and registration of shares of common stock of Ping Identity Holding Corp. and Vista’s realized cash return on its investment in the Company equaling or exceeding $1.491 billion. In accordance with ASC 718, the Company calculated the fair value of these options on the date of modification, noting an increase in the fair value from $5.1 million to $9.0 million on the date of modification, with the incremental increase in fair value representing additional unrecognized stock-based compensation expense. The following assumptions were used in calculating the fair value of these awards on the date of modification:

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~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~


~~Risk-free rate~~Year Ending December 31,	March 31, 2020
	(in thousands)
2020 (remaining nine months)	$	3,106
2021		4,093
2022		4,016
2023		4,069
2024		3,730
Thereafter		3,602
Total lease payments		~~1.7~~	%22,616
~~Expected term~~Less: imputed interest		~~2.3~~	~~years~~(2,768)
~~Dividend yield~~Total operating lease liability	$	19,848

As previously disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019, the following table summarizes the future minimum lease payments related to operating leases as of December 31, 2019 under ASC 840.


Year Ending December 31,		December 31, 2019
		—		(in thousands)
~~Volatility~~			~~47.0~~	%
~~Weighted-average fair value of modified options~~	2020		$ ~~4.41~~	3,819
2021			3,774
2022			3,785
2023			3,839
2024			3,712
Thereafter			3,606
Total		$	22,535

As of September 30, 2019, these awards were not considered probable of meeting vesting requirements and accordingly, no expense was recorded and the timing of when this expense will be recognized is unknown.

~~Long-Term Incentive Plan~~

In conjunction with the IPO, the Company amended its long-term incentive plan (“LTIP”) which could provide cash compensation to certain employees upon vesting and are thus liability-classified awards. Grants under the plan are expected to vest following an IPO and registration of shares of common stock of Ping Identity Holding Corp. and Vista’s realized cash return on its investment in the Company equaling or exceeding $1.491 billion. The awards expire upon the earlier of (i) the sale of Vista’s shares of common stock of Ping Identity Holding Corp., or (ii) August 2, 2026. The Company will remeasure the fair value of the awards at each reporting period until the awards are settled, which includes the evaluation of the probability of the awards meeting vesting conditions. As of September 30, 2019, these awards were not considered probable of meeting the vesting requirements and accordingly, no expense was recorded during the three or nine months ended September 30 2019 and the timing of when this expense will be recognized is unknown. During future reporting periods, if the awards are considered to be probable of meeting vesting requirements, this could result in a total expense of at least $17.5 million.

~~11. Related Party Transactions~~

Vista is a U.S.-based investment firm that controlled the funds which owned a majority of the Company during the three and nine months ended September 30, 2019 and 2018. During the three and nine months ended September 30, 2019 and 2018, the Company paid for consulting services and other expenses related to services provided by Vista and Vista affiliates. The total expenses incurred by the Company for Vista were $0.4 million and $0.3 million for the three months ended September 30, 2019 and 2018, respectively. The total expenses incurred by the Company for Vista were $1.0 million and $0.9 million for the nine months ended September 30, 2019 and 2018, respectively. The Company had $0.1 million and $0.3 million in accounts payable related to these expenses at September 30, 2019 and December 31, 2018, respectively.

The Company also has revenue arrangements with Vista affiliates. The Company recognized revenue of $0.2 million during the three months ended September 30, 2019 and 2018. The Company recognized revenue of $0.4 million and $1.7 million during the nine months ended September 30, 2019 and 2018, respectively. The Company had $0.1 million and $0.5 million in accounts receivable related to these agreements at September 30, 2019 and December 31, 2018, respectively.

As discussed in Note 7, the Company entered into the 2018 Term Loan and 2018 Revolver on January 25, 2018 with a consortium of lenders for a principal amount of $250.0 million and principal committed amount of $25.0 million, respectively. At September 30, 2019 and December 31, 2018, affiliates of Vista held $10.8 million and $34.8 million of the 2018 Term Loan, respectively and there were 0 amounts drawn on the 2018 Revolver. In conjunction with the repayment of debt using proceeds from the IPO as described in Note 7, Vista received proceeds of $23.8 million. During the three months ended September 30, 2019 and 2018, affiliates of Vista were paid $23.9 million (inclusive of the proceeds received from the repayment of debt upon IPO) and $0.1 million in principal, respectively, and $0.5 million in interest on the portion of the 2018 Term Loan held by them. During the nine months ended September 30, 2019 and 2018, affiliates of Vista were paid $24.0 million (inclusive of the proceeds

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~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

received from the repayment of debt upon IPO) and $0.1 million in principal, respectively, and $1.6 million and $1.4 million in interest on the portion of the 2018 Term Loan, respectively, held by them.

~~12.~~13. Commitments and Contingencies

Letters of Credit

As of ~~September 30, 2019~~March 31, 2020 and December 31, ~~2018,~~2019, the Company had outstanding letters of credit under an office lease agreement that totaled $0.7 million, ~~and $0.6 million, respectively,~~ which primarily guaranteed early termination fees in the event of default. The Company collateralizes the letters of credit with restricted cash balances which were classified in other noncurrent assets at ~~September 30, 2019~~March 31, 2020 and December 31, ~~2018.~~

~~Leases~~

~~The Company leases office space and certain office equipment under noncancelable leases. Most of the leases contain renewal options at then market rates.~~

~~At September 30, 2019, future minimum lease payments under the existing leases were as follows:~~2019.

Purchase Commitments In the ordinary course of business, the Company enters into various purchase commitments primarily related to third-party cloud hosting and data services, IT operations and marketing events. Total noncancelable purchase commitments as of March 31, 2020 were approximately $27.5 million for periods through 2022.
~~Year Ending December 31,~~	~~September 30, 2019~~
	~~(in thousands)~~
~~2019 (remaining three months)~~	$	~~673~~
~~2020~~		~~3,664~~
~~2021~~		~~3,765~~
~~2022~~		~~3,784~~
~~2023~~		~~3,844~~
~~Thereafter~~		~~7,352~~
~~Total~~	$	~~23,082~~

Rent expense under noncancelable operating leases totaled $1.0 million and $0.6 million for the three months ended September 30, 2019 and 2018, respectively. Rent expense under noncancelable operating leases totaled $2.6 million and $1.8 million for the nine months ended September 30, 2019 and 2018, respectively.

~~Hosting Services Agreement~~

In December 2018, the Company entered into a non-cancelable contractual agreement for hosting services for the period from January 1, 2019 until December 31, 2019. The Company is required to pay a minimum annual commitment of $5.6 million for these services, of which 50% was paid upfront in December 2018. $1.4 million was paid during the three and nine months ended September 30, 2019, and the Company expects to pay an additional $1.4 million during the remaining three months of the year ended December 31, 2019.

Employee Benefit Plans

The Company established a defined contribution savings plan under Section 401(k) of the Internal Revenue Code (the “401(k) Plan”) in which full-time U.S. employees are eligible to participate on the first day of the subsequent month of his or her date of employment. The 401(k) Plan covers substantially all employees who meet minimum age and service requirements and allows participants to defer a percentage of their annual compensation as defined in the 401(k) Plan. Employees in the United Kingdom and Canada are covered by defined contribution savings arrangements that are administered based upon the legislative and tax requirements of the respective countries.

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PING IDENTITY HOLDING CORP.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

The Company made contributions to its employee benefit plans of ~~$0.7~~$0.8 million and ~~$0.4~~$0.7 million during the three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ respectively. ~~The Company made contributions to its employee benefit plans of $2.1 million and $1.4 million during the nine months ended September 30, 2019 and 2018, respectively.~~

Litigation

From time to time, the Company may be subject to various claims, charges and litigation. The Company records a liability when it is both probable that a liability will be incurred and the amount of the loss can be reasonably estimated. The Company maintains insurance to cover certain actions and believes that resolution of such claims, charges, or litigation will not have a material impact on the Company’s financial position, results of operations, or liquidity.

~~13.~~14. Net Loss Per Share

The following table provides a reconciliation of the numerator and denominator used in the Company’s calculation of basic and diluted net loss per share:

Three Months Ended
September 30,

Nine Months Ended
September 30,

2019

2018

2019

2018

(in thousands, except per share amounts)
Numerator:

Net loss

$
(595)

$
(5,621)

$
(3,718)

$
(11,377)
Denominator:

Weighted-average common stock outstanding - basic and diluted

66,269

65,004

65,436

65,002
Net loss per share:

Basic and diluted

$
(0.01)

$
(0.09)

$
(0.06)

$
(0.18)


	Three Months Ended March 31,
	2020		2019

Numerator:
Net loss	$	(4,166)	$	(4,879)
Denominator:
Basic shares:
Weighted-average common stock outstanding - basic and diluted		79,743		65,006
Net loss per share:
Basic and diluted	$	(0.05)	$	(0.08)

The following shares were excluded from the computation of diluted net loss per share for the periods presented, as their effect would have been antidilutive:


	Three Months Ended September 30,		Nine Months Ended September 30,		Three Months Ended March 31,
	2019	2018	2019	2018	2020	2019
	(in thousands)				(in thousands)
RSUs	88	37	88	37	1,386	43
Stock options	4,008	3,563	4,008	3,563	3,419	4,207
Other awards					270	—
Total antidilutive shares	4,096	3,600	4,096	3,600	5,075	4,250

~~14.~~15. Subsequent Events

~~After September 30, 2019,~~On April 1, 2020, the Company granted an aggregate of ~~1,315,121~~1,357,690 RSUs to certain of its employees and directors under the 2019 Omnibus Incentive ~~Plan. These RSUs have~~Plan, which had a total grant date fair value of ~~$21.1~~$27.2 million that is expected to be recognized over a weighted-average vesting period of approximately four years.

Additionally, in connection with the Company’s IPO in September 2019, the underwriters were given the option to purchase up to an additional 1,875,000 shares of common stock at the initial public offering price per share of $15.00 less the underwriting discount. On October 18, 2019, the underwriters exercised their overallotment option in full and on October 22, 2019, the Company completed the sale of an additional 1,875,000 shares of common stock, receiving net proceeds of $26.2 million. After the closing of the sale of the additional shares, the Company used the incremental proceeds to repay $26.1

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~~PING IDENTITY HOLDING CORP.~~

~~NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS~~

~~(unaudited)~~

~~million of outstanding principal on its 2018 Term Loan, of which Vista received $3.7 million of the proceeds.~~

2524

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Forward-Looking Statements

In addition to historical consolidated financial information, this Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 that involve substantial risks and uncertainties. All statements other than statements of historical fact included in this Quarterly Report on Form 10-Q are forward-looking statements. These statements may include words such as ‘‘anticipate’’, ‘‘estimate’’, ‘‘expect’’, ‘‘project’’, ‘‘plan’’, ‘‘intend’’, ‘‘believe’’, ‘‘may’’, ‘‘will’’, ‘‘should’’, ‘‘can have’’, ‘‘likely’’ and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. For example, all statements we make relating to our estimated and projected costs, expenditures, cash flows, growth rates and financial results or our plans and objectives for future operations, growth initiatives, or strategies are forward-looking statements. All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected. Specific factors that could cause such a difference include, but are not limited to, those set forth under Item 1A. “Risk Factors” and other important factors disclosed previously in our other filings with the ~~SEC~~Securities and Exchange Commission (“SEC”) which include, but are not limited to:

●

our ability to adapt to rapid technological change, evolving industry standards and changing customer needs, requirements or preferences;

●

our ability to enhance and deploy our cloud-based offerings while continuing to effectively offer our on-premise offerings;

●

our ability to maintain or improve our competitive position;

●

the impact of the COVID-19 outbreak;

●

the impact on our business of a network or data security incident or unauthorized access to our network or data or our ~~customers'~~customers’ data;

●

the effects on our business if we are unable to acquire new customers, if our customers do not renew their arrangements with us, or if we are unable to expand sales to our existing customers or develop new solutions or solution packages that achieve market acceptance;

●

our ability to manage our growth effectively, execute our business plan, maintain high levels of service and customer satisfaction or adequately address competitive challenges;

●

our dependence on our senior management team and other key employees;

●

our ability to enhance and expand our sales and marketing capabilities;

●

our ability to attract and retain highly qualified personnel to execute our growth plan;

●

the risks associated with interruptions or performance problems of our technology, infrastructure and service providers;

●

our dependence on Amazon Web Services cloud infrastructure services;

●

the impact of data privacy concerns, evolving regulations of cloud computing, cross-border data transfer restrictions and other domestic and foreign laws and regulations;

●

the impact of volatility in quarterly operating results;

●

the risks associated with our revenue recognition policy and other factors may distort our financial results in any given period;

●

the effects on our customer base and business if we are unable to enhance our brand cost-effectively;

●

our ability to comply with anti-corruption, anti-bribery and similar laws;

●

our ability to comply with governmental export and import controls and economic sanctions laws;

●

our ability to comply with HIPAA;

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●

the potential adverse impact of legal proceedings;

●

the impact of our frequently long and unpredictable sales cycle;

●

our ability to identify suitable acquisition targets or otherwise successfully implement our growth strategy;

●

the impact of a change in our pricing model;

●

our ability to meet service level commitments under our customer contracts;

●

the impact on our business and reputation if we are unable to provide high-quality customer support;

●

our dependence on strategic relationships with third parties;

●

the impact of adverse general and industry-specific economic and market conditions and reductions in IT and identity spending;

●

the ability of our platform, solutions and ~~solutions~~solution packages to interoperate with our ~~customers'~~customers’ existing or future IT infrastructures;

●

our dependence on adequate research and development resources and our ability to successfully complete acquisitions;

●

our dependence on the integrity and scalability of our systems and infrastructures;

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●

our reliance on software and services from other parties;

●

the impact of real or perceived errors, failures, vulnerabilities or bugs in our solutions;

●

our ability to protect our proprietary rights;

●

the impact on our business if we are subject to infringement claim or a claim that results in a significant damage award;

●

the risks associated with our use of open source software in our solutions, solution packages and subscriptions;

●

our reliance on SaaS vendors to operate certain functions of our business;

●

the risks associated with indemnity provisions in our agreements; ~~and~~

●

the risks associated with liability claims if we breach our ~~contracts.~~contracts;

●

the impact of the failure by our customers to pay us in accordance with the terms of their agreements;

●

our ability to expand the sales of our solutions and solution packages to customers located outside of the United States;

●

the risks associated with exposure to foreign currency fluctuations;

●

the impact of Brexit;

●

the impact of potentially adverse tax consequences associated with our international operations;

●

the impact of changes in tax laws or regulations;

●

the impact of the Tax Act;

●

our ability to maintain our corporate culture;

●

our ability to develop and maintain proper and effective internal control over financial reporting;

●

our management team’s limited experience managing a public company;

●

the risks associated with having operations and employees located in Israel;

●

the risks associated with doing business with governmental entities;

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●

the impact of catastrophic events on our business; and

●

other factors disclosed in the section entitled ‘‘Risk Factors’’ and elsewhere in this Quarterly Report.

Given these factors, as well as other variables that may affect our operating results, you should not rely on forward-looking statements, assume that past financial performance will be a reliable indicator of future performance, or use historical trends to anticipate results or trends in future periods. The forward-looking statements included in this Quarterly Report on Form 10-Q relate only to events as of the date hereof. We undertake no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Unless the context requires otherwise, references in this report to "Ping Identity," the “Company,” “we,” “us” and “our” refer to Ping Identity Holding Corp. and its consolidated subsidiaries. The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report on Form 10-Q and our consolidated financial statements and related notes included in our Annual Report on Form 10-K for the ~~IPO Prospectus.~~year ended December 31, 2019.

Overview

Ping Identity is ~~pioneering~~the Intelligent ~~Identity.~~Identity solution for the enterprise. We enable ~~secure access~~companies to ~~any service, application or API from any device. Our~~achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The Ping Intelligent Identity Platform ~~can~~provides customers, workforce and partners with access to cloud, mobile, SaaS and on-premise applications across the hybrid enterprise. We leverage artificial intelligence (“AI”) and machine learning (“ML”) to analyze device, network, application and user behavior data to make real-time authentication and security control decisions, enhancing the user experience. Our platform is designed to detect anomalies and automatically insert additional security measures, such as multi-factor authentication, only when necessary. We built our platform to meet the requirements of the most demanding ~~enterprises.~~enterprises, including over half of the Fortune 100. Our platform can be deployed across cloud, hybrid and on-premise infrastructures and offers a comprehensive suite of turnkey integrations, and is able to scale to millions of identities and thousands of cloud and on-premise ~~applications.~~applications in a single deployment.

~~Our~~The Ping Intelligent ~~Identify~~Identity Platform can secure all primary use cases, including customer, ~~employee,~~workforce, partner and increasingly, the Internet of Things (“IoT”). For example, enterprises can use our platform to enhance their customers’ user experience by creating a single ID and login across web and mobile properties. Enterprises can also use our platform to provide their employees and commercial partners with secure, seamless access from any device to the applications, data and APIs they need to be productive. ~~Enterprises are increasingly using our platform to manage and authenticate identities in a variety of IoT devices, such as connected vehicles and consumer devices.~~

~~Our~~The Ping Intelligent Identity Platform is comprised of six solutions that can be purchased individually or as a set of integrated offerings for the customer, ~~employee,~~workforce, partner or IoT use case:

●

secure single sign-on (“SSO”);

●

adaptive multi-factor authentication (“MFA”);

●

security control for applications and APIs (“Access Security”);

●

personalized and unified profile directories (“Directory”);

●

data governance to control access to identity data (“Data Governance”); and

●

artificial intelligence and machine learning powered API security (“API Intelligence”).

Our offerings are predominately priced based on the solution, use case and number of ~~identities, solutions and use cases.~~identities. We sell our platform through subscription-based contracts, and substantially all of our customers pay annually in advance. We sell our solutions primarily through direct sales, which are enhanced by collaboration with our channel partners, resellers, system integrators and technology ~~partners and~~partners. This includes sourcing new leads, aiding in pre-sale processes ~~such~~(such as proof of concepts, demos or requests for ~~proposals~~proposals) and reselling our solutions to customers. We also leverage a number of our channel partners and system integrators to provide the implementation services for some of our larger and more complex deployments, significantly increasing the time-to-value for our customers and maximizing the efficiency of our go-to-market efforts.

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Impact of COVID-19

In March 2020, the World Health Organization declared the outbreak of COVID-19 a pandemic that continues to spread throughout the world. Though the impact of rapidly changing market and economic conditions due to COVID-19 is uncertain, it is disrupting the business of our customers and partners and could impact our business and condensed consolidated results of operations and financial condition in the future. The worldwide spread of the COVID-19 outbreak is resulting in a global slowdown of economic activity which is likely to decrease demand for a broad variety of goods and services, including possibly from our own customers, while also disrupting sales channels, marketing activities and supply chains for an unknown period of time until the outbreak is contained. To add to the uncertainty, it is unclear when an economic recovery could start and what a recovery will look like after this unprecedented economic shutdown. We have endeavored to follow recommended actions of government and health authorities to protect our employees worldwide. While we have not incurred significant disruptions thus far from the COVID-19 pandemic, we are unable to accurately predict the extent of the impact on our business due to numerous uncertainties, including but not limited to, the severity of the disease, the duration of the outbreak, actions taken by governmental authorities, the impact to our customers and partners and other factors as described in Part II, Item 1A of this Quarterly Report on Form 10-Q. Specifically, we may experience impact from enterprises deferring bookings decisions, reducing spend and requesting extended payment terms.

The effect of the COVID-19 pandemic will not be fully reflected in our results of operations and overall financial performance until future periods. In addition, our condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates and assumptions reflected in our condensed consolidated financial statements include, but are not limited to, establishing allowances for doubtful accounts, determining useful lives for finite-lived assets, assessing the recoverability of long-lived assets, determining the fair values of assets acquired and liabilities assumed in business combinations, determining the value of right-of-use assets and lease liabilities, accounting for income taxes and related valuation allowances against deferred tax assets, valuing stock option awards and assessing the probability of the awards meeting vesting conditions, recognizing revenue, determining the amortization period for deferred commissions and assessing the accounting treatment for commitments and contingencies. Management evaluates these estimates and assumptions on an ongoing basis and makes estimates based on historical experience and various other assumptions that are believed to be reasonable. Actual results may differ from these estimates, including as a result of the COVID-19 outbreak. We will continue to evaluate the nature and extent of the impact to our business and our condensed consolidated results of operations and financial condition.

Key Factors Affecting our Performance

We believe that our future performance will depend on many factors, including the following:

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Generate Additional Sales to Existing Customers

As part of our land and expand strategy, a customer journey often begins with the purchase of one of our solutions for one use case. Once customers realize the value of that solution, their spend with us expands by (i) adopting another identity use case, (ii) deploying additional solutions and solution packages and/or (iii) adding more identities over time.

Our future revenue growth is dependent upon our ability to continue to expand our customers’ use of our platform. Our ability to increase sales to existing customers will depend on a number of factors, including satisfaction or dissatisfaction with our solutions, competition, pricing, economic conditions and spending by customers on our solutions. We have adopted a customer success strategy and implemented processes across our customer base to drive revenue retention and expansion.

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Increase the Size of our Customer Base

We believe there is significant opportunity to increase market adoption of our platform by new customers. Our SSO, Access Security and Directory solutions often replace legacy and homegrown systems. We also have significant greenfield opportunities with our MFA, Data Governance, ~~and~~ API Intelligence solutions and ~~increasingly,~~ the IoT use case. To increase our customer base, we plan to expand our sales force and channel partner network, both domestically and internationally, enhance our marketing efforts and target new buyers. For example, we have extended our cloud-based offering to target developers, who represent a new potential buyer for us. Over time, we believe sales to developers could increase the size of our customer base.

Maintain our Technology Differentiation and Product Leadership

~~Our~~The Ping Intelligent Identity Platform is designed for large enterprises with complex, hybrid IT requirements. We have spent over a decade building a standards-based platform with turnkey integrations designed to ensure that large enterprises can easily and rapidly deploy our platform within their complex infrastructures. We intend to continue making investments in research and development to extend our platform and technology capabilities while also expanding our solutions to address new use cases. ~~For example, we recently released our API Intelligence solution that is designed to dynamically discover APIs that are inadvertently exposed and automatically detect and block attacks.~~

Invest for Growth

We believe ~~that our~~Identity and Access Management (“IAM”) represents a large market opportunity, ~~is large,~~ and we plan to invest in order to ~~continue to~~ support further growth. This includes investing in our sales force and expanding our network of channel partners, resellers, system integrators and technology partners with which we partner to sell our Intelligent Identity Platform, both domestically and internationally. We have a large and growing international presence and intend to grow our customer base in various international regions by making investments in our sales team globally. For the nine months ended September 30, 2019, our international revenue was 22% of our total revenue. We expect international sales to be a meaningful revenue contributor in future periods.

During 2018, we ~~made a decision with our board of directors to accelerate~~accelerated investments in our business to ~~take advantage of~~expand our footprint within this large ~~market opportunity.~~and growing market. Specifically, we ~~invested in enhancing our salesforce globally to increase our selling capacity and capitalize on our large market opportunity. In addition, we have~~ invested in new cloud-based offerings to broaden ~~our~~the Ping Intelligent Identity Platform and the scope of our solutions to cover new identity security threats, such as APIs. We also invested in deploying our platform as a single tenant cloud-based offering, managed by us, to help extend the reach of our solutions within our customers’ infrastructures, while providing them with the level of control and configuration they require. We have seen progress with these investments and expect to continue to invest ~~heavily~~ in these ~~areas~~areas. Additionally, we plan to invest in ~~the near future.~~increased marketing efforts, expanding our sales force, and growing our network of channel partners, resellers, system integrators and technology partners. However, we are not expecting these investments to provide our business with meaningful increases to ~~ARR~~annual recurring revenue (“ARR”) growth in the immediate term as we expect natural purchasing cycles will affect the speed of market adoption.

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Seasonality

Given the purchasing patterns of our enterprise customers, we typically experience seasonality in terms of when we receive orders from our customers. Our customers often time their purchases and renewals of our solutions to coincide with their fiscal year end, which is typically June 30 or December 31. Because of these purchasing patterns, a greater percentage of our annual subscription revenue from term-based licenses, the revenue from which is recognized up front at the later of delivery or commencement of the license term, has come from our second and fourth quarters than from other quarters. For the year ended December 31, ~~2018, 25%~~2019, 26% and ~~30%~~28% of our annual revenue was in our second and fourth quarter, respectively. ~~We believe this~~However, due to the economic environment resulting from COVID-19, we may not see our historical trends in seasonality ~~will~~ continue ~~to affect our quarterly results and may become more pronounced.~~through the year ending December 31, 2020.

Key Business Metrics

In addition to our GAAP financial information, we review a number of operating and financial metrics, including the following key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.

Annual Recurring Revenue

ARR represents the annualized value of all subscription contracts as of the end of the period. ARR mitigates fluctuations due to seasonality, contract term and the sales mix of subscriptions for term-based licenses and SaaS. ARR only includes the annualized value of subscription contracts. ARR does not have any standardized

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meaning and is therefore unlikely to be comparable to similarly titled measures presented by other companies. ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or to replace either of those items. ARR is not a forecast and the active contracts at the end of a reporting period used in calculating ARR may or may not be extended or renewed by our customers.

~~Our~~The table below sets forth our ARR ~~was $206.7 million~~as of the end of March 31, 2020 and ~~$167.7 million at September 30, 2019 and September 30, 2018, respectively, representing year-over-year growth of 23%.~~2019.


	March 31,				Change
	2020		2019		$		%
	(dollars in thousands)
ARR	$	229,957	$	190,476	$	39,481	21	%

Dollar-Based Net Retention Rate

To further illustrate the land and expand economics of our customer relationships, we examine the rate at which our customers increase their subscriptions for our solutions. Our dollar-based net retention rate measures our ability to increase revenue across our existing customer base through expanded use of our platform, offset by customers whose subscription contracts with us are not renewed or renew at a lower amount.

We calculate our dollar-based net retention rate as of the end of a reporting period as follows:

●

Denominator. We measure ARR as of the last day of the prior reporting period.

●

Numerator. We measure ARR as of the last day of the current reporting period from customers with associated ARR as of the last day of the prior reporting period.

The quotient obtained from this calculation is our dollar-based net retention rate. Our dollar-based net retention rate was ~~115%~~114% at ~~September 30, 2019.~~March 31, 2020. We believe our ability to cross-sell our new solutions to our installed base, particularly MFA and API Intelligence, will continue to support our high dollar-based net retention rate.

Large Customers

We believe that our ability to increase the number of customers on our platform, particularly the number of customers with ARR greater than ~~ARR of~~ $250,000, demonstrates our focus on the large enterprise market and our penetration within those enterprises. Increasing awareness of our platform, further developing our sales and marketing expertise and channel partner ecosystem, and continuing to build solutions that address the unique identity needs of large enterprises have increased our number of large customers across industries. We believe

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there are significant upsell and ~~cross-sell~~cross sell opportunities within our customer base by expanding the number of use cases, adding additional identities and selling new solutions.

Our customers with ARR over $250,000 increased from ~~188~~209 at ~~September 30, 2018~~March 31, 2019 to ~~227~~240 at ~~September 30, 2019,~~March 31, 2020, representing a year-over-year growth rate of ~~21%~~15%.

Non-GAAP Financial Measures

In addition to our results determined in accordance with GAAP, we believe the following non-GAAP measures are useful in evaluating our operating performance. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance and assists in comparisons with other companies, some of which use similar non-GAAP financial information to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, and should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures.

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Free Cash Flow

Free Cash Flow is a supplemental measure of liquidity that is not made under GAAP and that does not represent, and should not be considered as, an alternative to cash flow from operations, as determined by GAAP. We define Free Cash Flow as net cash provided by (used in) operating activities less cash used for purchases of property and equipment and capitalized software development costs.

We use Free Cash Flow as one measure of the liquidity of our business. We believe that Free Cash Flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash generated from our core operations that, after the purchases of property and equipment and capitalized software development costs, can be used for strategic initiatives, including investing in our business and selectively pursuing acquisitions and strategic investments. We further believe that historical and future trends in Free Cash Flow, even if negative, provide useful information about the amount of cash generated (or consumed) by our operating activities that is available (or is not available) to be used for strategic initiatives. For example, if Free Cash Flow is negative, we may need to access cash reserves or other sources of capital to invest in strategic initiatives. We also believe that the use of Free Cash Flow enables us to more effectively evaluate our liquidity period-over-period and relative to our competitors.

A reconciliation of Free Cash Flow to net cash provided by operating activities, the most directly comparable GAAP measure, is as follows:


	~~Nine~~Three Months Ended ~~September 30,~~March 31,
	~~2019~~2020		~~2018~~2019
	(in thousands)
Net cash provided by operating activities	$	~~8,474~~13,485	$	~~23,685~~3,801
Less:
Purchases of property and equipment		~~(4,517)~~(1,094)		~~(2,081)~~(1,428)
Capitalized software development costs		~~(7,260)~~(3,299)		~~(4,314)~~(2,004)
Free Cash Flow	$	~~(3,303)~~9,092	$	~~17,290~~369
Net cash used in investing activities	$	~~(12,077)~~(9,096)	$	~~(23,809)~~(3,432)
Net cash provided by (used in) financing activities	$	~~1,974~~97,632	$	~~68,168~~(632)
Cash paid for interest	$	~~11,441~~514	$	~~9,646~~3,819

Free Cash Flow has limitations as an analytical tool, and you should not consider it in isolation, or as a substitute for analysis of our results as reported under GAAP. For example, Free Cash Flow does not represent the total increase or decrease in our cash balance for a given period. Because of these limitations, Free Cash Flow

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should not be considered as a replacement for cash flow from operations, as determined by GAAP, or as a measure of our profitability. We compensate for these limitations by relying primarily on our GAAP results and using non-GAAP measures only for supplemental purposes.

Non-GAAP Gross Profit

Non-GAAP Gross Profit is a supplemental measure of operating performance that is not made under GAAP and that does not represent, and should not be considered as, an alternative to gross profit, as determined by GAAP. We define Non-GAAP Gross Profit as gross profit, adjusted for stock-based compensation expense and certain amortization expense of acquired intangible assets and software developed for internal use.

We use Non-GAAP Gross Profit to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short-term and long-term operating plans. We believe that Non-GAAP Gross Profit is a useful measure to us and to our investors because it provides consistency and comparability with our past financial performance and between fiscal periods, as the metric generally eliminates the effects of the variability of amortization of acquired intangibles and internal-use software and stock-based compensation expense from period to period, which may fluctuate for reasons unrelated to overall operating performance. We believe that the use of this measure enables us to more effectively evaluate our performance period-over-period and relative to our competitors.

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A reconciliation of Non-GAAP Gross Profit to gross profit, the most directly comparable GAAP measure, is as follows:

Three Months Ended
September 30,

Nine Months Ended
September 30,


2019

2018

2019

2018

(in thousands)
Gross profit

$
47,525

$
31,197

$
134,852

$
109,487
Amortization expense

4,159

3,549

11,981

10,613
Non-GAAP Gross Profit

$
51,684

$
34,746

$
146,833

$
120,100


	Three Months Ended March 31,
	2020		2019

Gross profit	$	45,688	$	38,150
Amortization expense		4,602		3,866
Stock-based compensation expense		230		—
Non-GAAP Gross Profit	$	50,520	$	42,016

Non-GAAP Gross Profit has limitations as an analytical tool, and you should not consider it in isolation, or as a substitute for analysis of our results as reported under GAAP. Because of these limitations, Non-GAAP Gross Profit should not be considered as a replacement for gross profit, as determined by GAAP, or as a measure of our profitability. We compensate for these limitations by relying primarily on our GAAP results and using non-GAAP measures only for supplemental purposes.

Adjusted EBITDA

Adjusted EBITDA is a supplemental measure of operating performance that is not made under GAAP and that does not represent, and should not be considered as, an alternative to net income (loss), as determined by GAAP. We define Adjusted EBITDA as net income (loss), adjusted for interest expense, loss on extinguishment of debt, (benefit) provision for income taxes, depreciation and amortization, stock-based compensation expense, acquisition-related expense and other (income) expense.

We use Adjusted EBITDA to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short-term and long-term operating plans. We believe that Adjusted EBITDA facilitates comparison of our operating performance on a consistent basis between periods, and when viewed in combination with our results prepared in accordance with GAAP, helps provide a broader picture of factors and trends affecting our results of operations.

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A reconciliation of Adjusted EBITDA to net loss, the most directly comparable GAAP measure, is as follows:


	~~Three Months Ended~~ ~~September 30,~~				~~Nine Months Ended~~ ~~September 30,~~
	~~2019~~		~~2018~~		~~2019~~		~~2018~~
	~~(in thousands)~~
~~Net loss~~	$	~~(595)~~	$	~~(5,621)~~	$	~~(3,718)~~	$	~~(11,377)~~
~~Interest expense~~⁽¹⁾		~~3,818~~		~~3,959~~		~~12,067~~		~~11,750~~
~~Loss on extinguishment of debt~~		~~3,150~~		—		~~3,150~~		~~9,785~~
~~Benefit for income taxes~~		~~(3,986)~~		~~(983)~~		~~(5,227)~~		~~(1,374)~~
~~Depreciation and amortization~~		~~8,219~~		~~7,525~~		~~24,315~~		~~22,945~~
~~Stock-based compensation expense~~		~~1,698~~		~~704~~		~~3,797~~		~~1,984~~
~~Acquisition-related expense~~⁽²⁾		~~522~~		~~1,753~~		~~2,799~~		~~4,928~~
~~Other (income) expense, net~~⁽³⁾		~~992~~		~~131~~		~~767~~		~~1,043~~
~~Adjusted EBITDA~~	$	~~13,818~~	$	~~7,468~~	$	~~37,950~~	$	~~39,684~~


	Three Months Ended March 31,
	2020		2019

Net loss	$	(4,166)	$	(4,879)
Interest expense⁽¹⁾		506		4,116
(Benefit) provision for income taxes		(1,944)		(1,063)
Depreciation and amortization		8,851		7,987
Stock-based compensation expense		2,857		1,059
Acquisition-related expense⁽²⁾		1,069		1,732
Other (income) expense, net⁽³⁾		1,250		9
Adjusted EBITDA	$	8,423	$	8,961

(1)	Includes amortization of debt issuance costs.

(2)

Acquisition-related expense for the three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ respectively, included $0.5 million and $1.7 million of contingent compensation and retention expense related to the acquisition of Elastic Beam. Acquisition-related expense for the nine months ended September 30, 2019 and 2018, respectively, included $2.8 million and $3.5 million of contingent consideration and retention expense related to the Elastic Beam acquisition. For more information related to our acquisition of Elastic Beam and the payment of contingent compensation, please refer to Note 5 of our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

(3)	See this “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for the components of other (income) expense.

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Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation, or as a substitute for analysis of our results as reported under GAAP. Because of these limitations, Adjusted EBITDA should not be considered as a replacement for net income (loss), as determined by GAAP, or as a measure of our profitability. We compensate for these limitations by relying primarily on our GAAP results and using non-GAAP measures only for supplemental purposes.

Components of Results of Operations

Revenue

We recognize revenue under ASC 606. Under ASC 606, we recognize revenue when our customer obtains control of goods or services in an amount that reflects the consideration that we expect to receive in exchange for those goods or services.

We derive revenue primarily from sales of subscriptions for our solutions to new and existing customers and, to a lesser extent, sales of professional services.

Subscription. Subscription revenue includes subscription term-based license revenue for solutions deployed on-premise within the customer’s IT infrastructure or in a third-party cloud of their choice, subscription support and maintenance revenue from such deployments, and SaaS subscriptions, which give customers the right to access our cloud-hosted software solutions. We typically invoice subscription fees annually in advance, though certain contracts require invoicing for the entire subscription in advance. Subscription term-based license revenue is recognized upon transfer of control of the software, which occurs at delivery or when the license term commences, if later. All of our support and maintenance revenue and revenue from SaaS subscriptions is recognized ratably over the term of the applicable agreement.

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For the three months ended ~~September 30,~~March 31, 2020 and 2019, 62% and ~~2018, 67% and 59%, respectively, of our revenue was from subscription term-based licenses. For the nine months ended September 30, 2019 and 2018, 66% and 64%~~65%, respectively, of our revenue was from subscription term-based licenses. We expect that a majority of our revenue will be from subscription term-based licenses for the foreseeable future. Changes in period-over-period subscription revenue growth are primarily impacted by the following factors:

●

the type of new and renewed subscriptions (i.e., term-based or SaaS); and

●

the duration of new and renewed term-based subscriptions.

While the number of new and increased subscriptions during a period impacts our subscription revenue growth, the type and duration of those subscriptions has a significantly greater impact on the amount and timing of revenue recognized in a period. Subscription revenue from term-based licenses is recognized at the beginning of the subscription term, while subscription revenue from SaaS and support and maintenance is recognized ratably over the subscription term. As a result, our revenue may fluctuate due to the timing of term-based licensing transactions. In addition, keeping other factors constant, when the percentage of subscription term-based licenses to total subscriptions sold or renewed in a period increases relative to the prior period, revenue growth will increase. Conversely, when the percentage of subscription SaaS and support and maintenance to total subscriptions sold or renewed in a period increases, revenue growth will generally decrease. Additionally, a multi-year subscription term-based license will generally result in greater revenue recognition ~~up-front~~up front relative to a one-year subscription term-based license. Therefore, keeping other factors constant, revenue growth will also trend higher in a period where the percentage of multi-year subscription term-based licenses to total subscription term-based licenses increases.

Professional Services and Other. Professional services and other revenue consists primarily of fees from professional services provided to our customers and partners to configure and optimize the use of our solutions, as well as training services related to the configuration and operation of our solutions. Our professional services are generally priced on a time and materials basis, which is generally invoiced monthly and for which revenue is recognized as the services are performed. Revenue from our training services and sponsorship fees is recognized on the date the services are complete. Over time, we expect our professional services revenue to remain relatively stable as a percentage of total revenue.

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Cost of Revenue

Subscription. Subscription cost of revenue consists primarily of employee compensation costs for employees associated with supporting our subscription arrangements and certain third-party expenses. Employee compensation and related costs include cash compensation and benefits to employees, stock-based compensation, costs of third-party contractors and associated overhead costs. Third-party expenses consist of cloud infrastructure costs and other expenses directly associated with our customer support. We expect our subscription cost of revenue to increase in absolute dollars to the extent our subscription revenue increases.

Professional Services and Other. Professional services and other cost of revenue consists primarily of employee compensation costs directly associated with delivery of professional services and training, including stock-based compensation, costs of third-party contractors and facility rental charges and other associated overhead costs. We expect our professional services and other cost of revenue to increase in absolute dollars relative to the growth of our business.

Amortization Expense. Amortization expense consists of amortization of developed technology and internal-use software.

~~Gross Profit and Gross Margin~~

Gross profit, or revenue less cost of revenue, and gross margin, or gross profit as a percentage of revenue, have been and will continue to be affected by various factors, including the timing of our acquisition of new customers and our renewal of and follow-on sales to existing customers, the mix of subscriptions for term-based licenses and SaaS subscriptions that we sell, the costs associated with operating our platform, the extent to

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which we expand our customer support team and the extent to which we can increase the efficiency of our technology and infrastructure through technological improvements. We expect our gross profit to increase in absolute dollars but our gross margin to remain consistent in the near term because we expect cost of subscription revenue to increase consistently with the growth in our subscription revenue, although our gross margin could fluctuate from period to period depending on the interplay of all of these factors.

Operating Expenses

Our operating expenses consist of sales and marketing, research and development and general and administrative expenses as well as depreciation and amortization. Personnel costs are the most significant component of operating expenses and consist of salaries, benefits, bonuses, payroll taxes and stock-based compensation expense.

Sales and Marketing. Sales and marketing expenses consist primarily of employee compensation costs, sales commissions, costs of general marketing and promotional activities, travel-related expenses and allocated overhead. Certain sales commissions earned by our sales force on subscription contracts are deferred and amortized over the period of benefit, which is generally four years. We expect to continue to invest in our sales force domestically and internationally, as well as in our channel relationships. We expect our sales and marketing expenses to increase on an absolute dollar basis and continue to be our largest operating expense category for the foreseeable future.

Research and Development. Research and development expenses consist primarily of employee compensation costs, allocated overhead and software and maintenance expenses. We will continue to invest in innovation and offer our customers new solutions to enhance our existing platform and expect such investment to increase on an absolute dollar basis as our business grows.

General and Administrative. General and administrative expenses consist primarily of employee compensation costs for corporate personnel, such as those in our executive, human resource, legal, facilities, accounting and finance, information security and information technology departments. In addition, general and administrative expenses include third-party professional fees, as well as all other supporting corporate expenses not allocated to other departments. General and administrative expense also includes acquisition-related expenses, which primarily consist of third-party expenses related to business acquisitions, such as professional services and legal fees.

We expect our general and administrative expenses to increase on an absolute dollar basis as our business grows. Also, we expect to incur additional general and administrative expenses as a result of ~~operating~~continuing to operate as a public company, including costs to comply with the rules and regulations applicable to companies listed on a national securities exchange, costs related to compliance and reporting obligations pursuant to the rules and regulations of the SEC, and increased expenses for insurance, investor relations and professional services.

Depreciation and Amortization. Depreciation and amortization expense consists primarily of depreciation of our fixed assets and amortization of ~~definite lived~~finite-lived acquired intangible assets such as customer relationships, trade names and non-compete agreements.

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Other Income (Expense)

Interest Expense. Interest expense consists primarily of interest payments on our outstanding borrowings under our credit facilities as well as the amortization of associated deferred financing costs. See “— Liquidity and Capital Resources — Senior Secured Credit ~~Facility.~~Facilities.”

Other Income (Expense), Net. Other income (expense), net primarily consists of gains and losses from transactions denominated in a currency other than the functional currency, interest income and other income (expense). As we have expanded our international operations, our exposure to fluctuations in foreign currencies has increased, and we expect this to continue.

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Benefit (Provision) for Income Taxes

Benefit ~~(Provision)~~(provision) for income taxes consists primarily of income taxes related to U.S. federal and state income taxes and income taxes in foreign jurisdictions in which we conduct business.

Results of Operations

The following table sets forth our condensed consolidated statements of operations data for the periods indicated:


	Three Months Ended March 31,
	2020		2019

Revenue:
Subscription	$	56,818	$	47,620
Professional services and other		4,594		2,818
Total revenue		61,412		50,438
Cost of revenue:
Subscription (exclusive of amortization shown below)		7,109		5,181
Professional services and other (exclusive of amortization shown below)		4,013		3,241
Amortization expense		4,602		3,866
Total cost of revenue		15,724		12,288
Gross profit		45,688		38,150
Operating expenses:
Sales and marketing⁽¹⁾		22,190		17,308
Research and development⁽¹⁾		12,214		11,454
General and administrative⁽¹⁾		11,389		7,084
Depreciation and amortization		4,249		4,121
Total operating expenses		50,042		39,967
Loss from operations		(4,354)		(1,817)
Other income (expense):
Interest expense		(506)		(4,116)
Loss on extinguishment of debt		—		—
Other income (expense), net		(1,250)		(9)
Total other income (expense)		(1,756)		(4,125)
Loss before income taxes		(6,110)		(5,942)
Benefit for income taxes		1,944		1,063
Net loss	$	(4,166)	$	(4,879)

(1)	Includes stock-based compensation as follows:

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	Three Months Ended ~~September 30,~~				~~Nine Months Ended~~ ~~September 30,~~ March 31,
	~~2019~~		~~2018~~2020		2019		~~2018~~
	~~(in thousands)~~
~~Revenue:~~
~~Subscription~~	$	~~57,495~~	$	~~38,481~~	$	~~161,387~~	$	~~129,057~~
~~Professional services and other~~		~~4,270~~		~~4,138~~		~~13,276~~		~~13,012~~
~~Total revenue~~		~~61,765~~		~~42,619~~		~~174,663~~		~~142,069~~
~~Cost of revenue:~~
~~Subscription (exclusive of amortization shown below)~~		~~5,995~~		~~4,526~~		~~16,828~~		~~12,785~~
~~Professional services and other (exclusive of amortization shown below)~~		~~4,086~~		~~3,347~~		~~11,002~~		~~9,184~~
~~Amortization expense~~		~~4,159~~		~~3,549~~		~~11,981~~		~~10,613~~
~~Total cost of revenue~~		~~14,240~~		~~11,422~~		~~39,811~~		~~32,582~~
~~Gross profit~~		~~47,525~~		~~31,197~~		~~134,852~~		~~109,487~~
~~Operating expenses:~~
~~Sales and marketing~~⁽¹⁾		~~17,819~~		~~13,690~~		~~55,153~~		~~41,811~~
~~Research and development~~⁽¹⁾		~~11,283~~		~~9,634~~		~~33,594~~		~~26,027~~
~~General and administrative~~⁽¹⁾		~~10,984~~		~~6,411~~		~~26,732~~		~~19,490~~
~~Depreciation and amortization~~		~~4,060~~		~~3,976~~		~~12,334~~		~~12,332~~
~~Total operating expenses~~		~~44,146~~		~~33,711~~		~~127,813~~		~~99,660~~
~~Income (loss) from operations~~		~~3,379~~		~~(2,514)~~		~~7,039~~		~~9,827~~
~~Other income (expense):~~
~~Interest expense~~		~~(3,818)~~		~~(3,959)~~		~~(12,067)~~		~~(11,750)~~
~~Loss on extinguishment of debt~~		~~(3,150)~~		—		~~(3,150)~~		~~(9,785)~~
~~Other income (expense), net~~		~~(992)~~		~~(131)~~		~~(767)~~		~~(1,043)~~
~~Total other income (expense)~~		~~(7,960)~~		~~(4,090)~~		~~(15,984)~~		~~(22,578)~~
~~Loss before income taxes~~		~~(4,581)~~		~~(6,604)~~		~~(8,945)~~		~~(12,751)~~
~~Benefit for income taxes~~		~~3,986~~		~~983~~		~~5,227~~		~~1,374~~
~~Net loss~~	$	~~(595)~~	$	~~(5,621)~~	$	~~(3,718)~~	$	~~(11,377)~~

~~(1)~~

~~Includes stock-based compensation as follows:~~


Subscription cost of revenue	$	146	~~Three Months Ended~~ ~~September 30,~~ $	—	~~Nine Months Ended~~ ~~September 30,~~
Professional services and other cost of revenue	~~2019~~		~~2018~~			~~2019~~		~~2018~~
	~~(in thousands)~~84		—
Sales and marketing	$	~~283~~797	$	~~184~~		$	~~693~~	$	~~535~~222
Research and development		~~225~~888		76			~~658~~		~~184~~215
General and administrative		~~1,190~~942		~~444~~			~~2,446~~		~~1,265~~622
Total	$	~~1,698~~2,857	$	~~704~~		$	~~3,797~~	$	~~1,984~~1,059

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The following table sets forth our condensed consolidated statements of operations data expressed as a percentage of total revenue for the periods indicated:


	Three Months Ended ~~September 30,~~				~~Nine Months Ended~~ ~~September 30,~~ March 31,
	~~2019~~2020		~~2018~~		2019		~~2018~~
Revenue:
Subscription	93	%	90	%	92	%	9194	%
Professional services and other	7		10		8		96
Total revenue	~~100~~		~~100~~		100		100
Cost of revenue:
Subscription (exclusive of amortization shown below)	9		11		1012		10
Professional services and other (exclusive of amortization shown below)	7		8		6		6
Amortization expense	7		8		7		7
Total cost of revenue	2326		27		23		2324
Gross profit	7774		73		77		7776
Operating expenses:
Sales and marketing	2935		32		32		2934
Research and development	1820		23		19		18
General and administrative	18		15		1519		14
Depreciation and amortization	7		9		7		98
Total operating expenses	7281		79		73		70
~~Income (loss)~~Loss from operations	5(7)		~~(6)~~		4		7(3)
Other income (expense):
Interest expense	~~(6)~~		~~(9)~~		~~(7)~~(1)		(8)
Loss on extinguishment of debt	~~(5)~~—		—		~~(2)~~		~~(7)~~
Other income (expense), net	~~(1)~~(2)		—		—		~~(1)~~
Total other income (expense)	~~(12)~~(3)		~~(9)~~		~~(9)~~		~~(16)~~(8)
Loss before income taxes	~~(7)~~(10)		~~(15)~~		~~(5)~~		~~(9)~~(11)
Benefit for income taxes	63		2		3		1
Net loss	~~(1)~~(7)	%	~~(13)~~	%	~~(2)~~	%	~~(8)~~(9)	%

Comparison of the Three ~~and Nine~~ Months Ended ~~September 30,~~March 31, 2020 and 2019 ~~and 2018~~

Revenue


	Three Months Ended								Nine Months Ended								Three Months Ended
	September 30,				Change				September 30,				Change				March 31,				Change
	2019		2018		$		%		2019		2018		$		%		2020		2019		$		%
	(dollars in thousands)																(dollars in thousands)
Revenue:
Subscription	$	57,495	$	38,481	$	19,014	49	%	$	161,387	$	129,057	$	32,330	25	%	$	56,818	$	47,620	$	9,198	19	%
Professional services and other		4,270		4,138		132	3			13,276		13,012		264	2			4,594		2,818		1,776	63
Total revenue	$	61,765	$	42,619	$	19,146	45	%	$	174,663	$	142,069	$	32,594	23	%	$	61,412	$	50,438	$	10,974	22	%

Total revenue increased by ~~$19.1~~$11.0 million, or ~~45%~~22%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. 99%~~March 31, 2019. 84% of the increase in total revenue was due to an increase in ~~subscription revenue of $19.0 million. The remaining $0.1 million of the increase was attributable to an increase in professional services and other revenue.~~

Total revenue increased by $32.6 million, or 23%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. 99% of the increase in total revenue was due to an increase in subscription revenue of $32.3 million. The remaining $0.3 million of the increase was attributable to an increase in professional services and other revenue.

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subscription revenue of $9.2 million. The remaining $1.8 million of the increase was attributable to an increase in professional services and other revenue as a result of an increase in the provisioning of implementation and consulting services.

The table below sets forth the components of subscription revenue for the three ~~and nine~~ months ended ~~September 30, 2019~~March 31, 2020 and ~~2018.~~

Three Months Ended

Nine Months Ended

September 30,

Change

September 30,

Change


2019

2018

$

%

2019

2018

$

%

(dollars in thousands)

Subscription:

















Multi-year subscription term-based licenses

$
28,497

$
14,567

$
13,930

$
80,922

$
59,077

$
21,845

1-year subscription term-based licenses

12,649

10,673

1,976

33,731

32,118

1,613

Subscription term-based licenses

41,146

25,240

15,906

114,653

91,195

23,458

Subscription SaaS and maintenance and support

16,349

13,241

3,108

46,734

37,862

8,872

Total subscription revenue

$
57,495

$
38,481

$
19,014

49
%

$
161,387

$
129,057

$
32,330

25
%

Subscription revenue increased 49%, or $19.0 million, in the three months ended September 30, 2019 compared to the three months ended September 30, 2018. Subscription revenue increased 25%, or $32.3 million, in the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. The changes in subscription revenue were primarily due to the following:2019.

●

~~Change in subscription type.~~ Subscription term-based license revenue as a percentage of subscription revenue increased from 66% in the three months ended September 30, 2018 to 72% in the three months ended September 30, 2019. Subscription SaaS and support and maintenance as a percentage of total subscription revenue decreased from 34% in the three months ended September 30, 2018 to 28% in the three months ended September 30, 2019. This resulted in greater upfront recognition of revenue from subscriptions entered into or renewed during the three months ended September 30, 2019 compared to the three months ended September 30, 2018. Subscription term-based license revenue as a percentage of subscription revenue was 71% in the nine months ended September 30, 2019 and 2018. Subscription SaaS and support and maintenance as a percentage of total subscription revenue was 29% in the nine months ended September 30, 2019 and 2018. As the mix of subscription type stayed consistent between the nine months ended September 30, 2019 and 2018, the increase was attributable to a greater number of subscriptions entered into or renewed in the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018.

●

~~Change in term-based subscription duration.~~ Multi-year subscription term-based license revenue as a percentage of total subscription term-based license revenue increased from 58% in the three months ended September 30, 2018 to 69% in the three months ended September 30, 2019. Multi-year subscription term-based license revenue as a percentage of total subscription term-based license revenue increased from 65% in the nine months ended September 30, 2018 to 71% in the nine months ended September 30, 2019. This resulted in more upfront revenue recognition from subscriptions entered into or renewed during the three and nine months ended September 30, 2019 compared to the three and nine months ended September 30, 2018.

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~~Cost of Revenue and Gross Margin~~


		Three Months Ended											~~Nine Months Ended~~
		~~September 30,~~						~~Change~~					~~September 30,~~March 31,						Change
		~~2019~~2020			~~2018~~			$			%		2019			~~2018~~			$		%
		(dollars in thousands)
~~Cost of revenue:~~Subscription:
Multi-year subscription term-based licenses		$	23,988		$	23,431		$	557
~~Subscription (exclusive of amortization shown below)~~		$	~~5,995~~		$	~~4,526~~		$	~~1,469~~		32	%	$	~~16,828~~		$	~~12,785~~		$	~~4,043~~	32	%
~~Professional services and other (exclusive of amortization shown below)~~1-year subscription term-based licenses			~~4,086~~14,149			~~3,347~~9,294			~~739~~4,855		22			~~11,002~~			~~9,184~~			~~1,818~~	20
~~Amortization expense~~			~~4,159~~			~~3,549~~			~~610~~		17			~~11,981~~			~~10,613~~			~~1,368~~	13
~~Total cost of revenue~~		$	~~14,240~~		$	~~11,422~~		$	~~2,818~~		25	%	$	~~39,811~~		$	~~32,582~~		$	~~7,229~~	22	%
~~Gross margin:~~
	Subscription term-based licenses			38,137						32,725
~~Subscription (exclusive of amortization)~~			905,412	%		88	%							90	%		90	%
~~Professional services~~Subscription SaaS and ~~other (exclusive of amortization)~~maintenance and support			418,681	%		1914,895	%			3,786				17	%		29	%
Total ~~gross margin~~subscription revenue		$	77	%		73	%					56,818	$	7747,620	%	$	9,198		7719	%

Subscription revenue increased 19%, or $9.2 million, in the three months ended March 31, 2020 compared to the three months ended March 31, 2019. Total subscription revenue increased as a result of a greater amount of subscriptions entered into or renewed in the three months ended March 31, 2020 compared to the three months ended March 31, 2019, as evidenced by our ARR growth of 21%. Remaining changes to subscription revenue were primarily due to the following:

●

Change in subscription type. Subscription term-based license revenue as a percentage of subscription revenue decreased from 69% in the three months ended March 31, 2019 to 67% in the three months ended March 31, 2020. Subscription SaaS and support and maintenance as a percentage of total subscription revenue increased from 31% in the three months ended March 31, 2019 to 33% in the three months ended March 31, 2020. This resulted in greater deferral of revenue from subscriptions entered into or renewed during the three months ended March 31, 2020 compared to the three months ended March 31, 2019. We expect subscription SaaS and support and maintenance to continue to gradually increase as a percentage of total subscription revenue in future periods, resulting in greater deferral of revenue in the period in which the subscription is contracted.

●

Change in term-based subscription duration. Multi-year subscription term-based license revenue as a percentage of total subscription term-based license revenue decreased from 72% in the three months ended March 31, 2019 to 63% in the three months ended March 31, 2020. This resulted in less upfront revenue recognition from multi-year subscriptions entered into or renewed during the three months ended March 31, 2020 compared to the three months ended March 31, 2019. Given the impacts of COVID-19, we expect multi-year subscriptions as a percentage of total subscription term-based licenses to continue to decline through the year ending December 31, 2020, resulting in less upfront revenue recognition from the corresponding license.

Cost of Revenue


	Three Months Ended
	March 31,				Change
	2020		2019		$		%
	(dollars in thousands)
Cost of revenue:
Subscription (exclusive of amortization shown below)	$	7,109	$	5,181	$	1,928	37	%
Professional services and other (exclusive of amortization shown below)		4,013		3,241		772	24
Amortization expense		4,602		3,866		736	19
Total cost of revenue	$	15,724	$	12,288	$	3,436	28	%

Subscription cost of revenue increased by ~~$1.5~~$1.9 million, or ~~32%~~37%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. $0.7~~March 31, 2019. $1.0 million of the increase was ~~compensation related~~compensation-related and primarily attributable to an increase in headcount to support the growth of our subscription SaaS offerings

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and ongoing maintenance for our expanding customer base. $0.5 million of the increase was attributable to an increase in cloud-based hosting costs largely associated with the increased adoption of our solutions. Substantially all of the remaining increase in subscription cost of revenue was due to an increase in allocated overhead.

Subscription cost of revenue increased by $4.0 million, or 32%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. $1.9 million of the increase was compensation related and primarily attributable to an increase in headcount to support the growth of our subscription SaaS offerings and ongoing maintenance for our expanding customer base. $1.3$0.8 million of the increase was attributable to an increase in cloud-based hosting costs largely associated with the increased adoption of our solutions. Substantially all of the remaining increase in subscription cost of revenue was due to an increase in allocated overhead.

Professional services and other cost of revenue increased by ~~$0.7~~$0.8 million, or ~~22%~~24%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018.~~March 31, 2019. The increase related to a ~~$0.8~~$0.4 million increase in compensation-related costs primarily attributable to an increase in headcount to support the growth of our business ~~partially offset by~~as well as a ~~$0.1 million decrease in consulting costs.~~

Professional services and other cost of revenue increased by $1.8 million, or 20%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. The increase related to a $2.7$0.4 million increase in ~~compensation-related~~consulting costs ~~primarily attributable~~ to ~~an increase~~aid in ~~headcount to support~~ the ~~growth~~development of our ~~business, partially offset by a $1.1 million decrease in consulting costs.~~certification programs. The remaining portion of the increase was primarily attributable to ~~travel costs and~~ allocated overhead.

Amortization expense increased by ~~$0.6~~$0.7 million, or ~~17%~~19%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. Amortization expense increased by $1.4 million, or 13%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018.~~March 31, 2019. The increase was attributable primarily to an increase in the amortization of our capitalized software.

~~Gross Margin.~~ Subscription gross margin was 90% and 88% for the three months ended September 30, 2019 and 2018, respectively. Subscription gross margin was 90% for the nine months ended September 30, 2019 and 2018. Our subscription gross margin was relatively consistent between periods because our cost of subscription revenue increased relatively consistently with the growth in our subscription revenue period over period.

Professional services and other gross margin decreased to 4% for the three months ended September 30, 2019 compared to 19% for the three months ended September 30, 2018. Professional services and other gross

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margin decreased to 17% for the nine months ended September 30, 2019 compared to 29% for the nine months ended September 30, 2018. The decrease was attributable primarily to an increase in headcount as we continue to grow our professional services team.

Total gross margin was 77% and 73% for the three months ended September 30, 2019 and 2018, respectively, as the slight increase in our subscription gross margin outweighed the decrease in our professional services and other gross margin. Total gross margin was 77% for the nine months ended September 30, 2019 and 2018 as our total costs of revenue increased period-over-period relative to our total revenue.

Operating Expenses


	Three Months Ended								Nine Months Ended									Three Months Ended
	September 30,				Change				September 30,				Change					March 31,				Change
	2019		2018		$		%		2019		2018		$		%			2020		2019		$		%
	(dollars in thousands)																(dollars in thousands)
Sales and marketing	$	17,819	$	13,690	$	4,129	30	%	$	55,153	$	41,811	$	13,342	32	%		$	22,190	$	17,308	$	4,882	28	%
Research and development		11,283		9,634		1,649	17			33,594		26,027		7,567	29				12,214		11,454		760	7
General and administrative		10,984		6,411		4,573	71			26,732		19,490		7,242	37				11,389		7,084		4,305	61
Depreciation and amortization		4,060		3,976		84	2			12,334		12,332		2	—				4,249		4,121		128	3
Total operating expenses	$	44,146	$	33,711	$	10,435	31	%	$	127,813	$	99,660	$	28,153	28	%		$	50,042	$	39,967	$	10,075	25	%

Sales and Marketing. Sales and marketing expenses increased by ~~$4.1~~$4.9 million, or ~~30%~~28%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. $2.2~~March 31, 2019. $3.6 million of the increase was compensation-related and primarily the result of increased commissions related to the increase in revenue, the increase in our sales force domestically and internationally and continued investment in our channel relationships. We also experienced ~~increased promotional expenses~~an increase of ~~$0.6~~$0.7 million ~~primarily~~ related to ~~tradeshows, event sponsorships~~branding and marketing ~~around our IPO, and increased partner commissions and consulting costs of $0.5 million.~~campaigns. Substantially all of the remaining increase in sales and marketing expenses was the result of increased ~~travel costs and allocated overhead.~~

Sales and marketing expenses increased by $13.3 million, or 32%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. $8.7 million of the increase was the result of increased commissions related to the increase in revenue, the increase in our sales force domestically and internationally and continued investment in our channel relationships. As our headcount increased, we also experienced a related increase in travel costs of $0.5 million. In addition, we had increased promotional expenses of $1.7 million primarily related to tradeshows and event sponsorships and marketing around our IPO. Substantially all of the remaining increase in sales and marketing expenses was the result of increased partner commissions and consulting costs of $0.7 million, increased costs related to company events of ~~$0.4~~$0.3 million and allocated overhead.

Research and Development. Research and development expenses increased by ~~$1.6~~$0.8 million, or ~~17%~~7%, for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. $2.4~~March 31, 2019. $2.5 million of the increase was ~~compensation related~~compensation-related and primarily the result of an increase in headcount to enhance and expand our solutions. The increase in compensation-related expenses was partially offset by a decrease of $1.2 million attributable to contingent compensation and retention expense related to our acquisition of Elastic Beam (as further discussed in Note 5 of our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q) as well as decreased allocated overhead.

General and Administrative. General and administrative expenses increased by $4.3 million, or 61%, for the three months ended March 31, 2020 compared to the three months ended March 31, 2019. $0.4 million of the increase was compensation-related and primarily the result of an increase in corporate headcount to support the growth and scale of the business. $2.5 million of the increase was attributable to an increase in administrative expenses related to operating as a public company. $0.5 million of the increase was attributable to acquisition-related expenses from our acquisition of ShoCard that was ~~paid~~consummated in ~~part in April 2019~~March 2020 (as further discussed in Note 5 of our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q). ~~Substantially all of the remaining increase in research and development expenses was the result of increased consulting expenses, primarily to support our development efforts for our SaaS offerings.~~

Research and development expenses increased by $7.6 million, or 29%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. $6.8 million of the increase was compensation related and primarily the result of an increase in headcount to enhance and expand our solutions. The increase in compensation-related expenses was partially offset by a decrease of $0.7 million attributable to contingent compensation and retention expense related to our acquisition of Elastic Beam that was paid in part in April 2019. An additional ~~$1.2 million of the increase related to increased consulting expenses to support~~

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~~our development efforts for our SaaS offerings. Substantially all of the remaining increase in research and development expenses was the result of travel costs and allocated overhead.~~

~~General and Administrative.~~ General and administrative expenses increased by $4.6 million, or 71%, for the three months ended September 30, 2019 compared to the three months ended September 30, 2018. $3.1 million of the increase was compensation related and primarily the result of an increase in corporate headcount to support the growth and scale of the business. $0.5 ~~million of the increase was attributable to an increase in legal fees related to the IPO. An additional $0.3~~ million of the increase was due to increased rent expense related to ~~the expansion of our corporate office space.~~variable lease payments. Substantially all of the remaining increase in general and administrative expenses related to ~~increased travel costs, director and officer insurance and overhead.~~

General and administrative expenses increased by $7.2 million, or 37%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. $7.2 million of the increase was compensation related and primarily the result of an increase in corporate headcount to support the growth and scale of the business. $0.5 million of the increase was attributable to an increase in legal fees related to the IPO. An additional $0.7 million of the increase was due to increased rent expense related to the expansion of our corporate office space, and $0.3 million of the increase resulted from an increase in consulting costs driven primarily by the implementation of new accounting standards. These increases were partially offset by a decrease in acquisition-related expenses of $1.5 million as no acquisition was made in the nine months ended September 30, 2019. Substantially all of the remaining increase in general and administrative expenses related to increased travel costs, director and officer insurance andallocated overhead.

Depreciation and Amortization. Depreciation and amortization expense remained substantially the same for the three ~~and nine~~ months ended ~~September 30, 2019 compared to the three and nine months ended 2018 as no major changes were made to our property and equipment or to certain acquired intangible assets period-over-period.~~

~~Other Income (Expense)~~

Three Months Ended

Nine Months Ended

September 30,

Change

September 30,

Change


2019

2018

$

%

2019

2018

$

%

(dollars in thousands)

Interest expense

$
(3,818)

$
(3,959)

$
141

(4)
%

$
(12,067)

$
(11,750)

$
(317)

3
%
Loss on extinguishment of debt

(3,150)

—

(3,150)

N/M

(3,150)

(9,785)

6,635

(68)

Other income (expense), net

(992)

(131)

(861)

657

(767)

(1,043)

276

(26)

Total other income (expense)

$
(7,960)

$
(4,090)

$
(3,870)

95
%

$
(15,984)

$
(22,578)

$
6,594

(29)
%

~~Interest Expense.~~ ~~Interest expense decreased by $0.1 million, or 4%, for the three months ended September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018. The decrease was attributable primarily to the repayment of $170.3 million of outstanding principal on our 2018 Term Loan on September 23,~~March 31, 2019. This decrease was partially offset by the period-over-period increase in the weighted average interest rate, from 5.8% for the three months ended September 30, 2018 to 6.0% for the three months ended September 30, 2019.

Interest expense increased by $0.3 million, or 3%, for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. The increase was attributable primarily to the period-over-period increase in the weighted average interest rate, from 5.7% for the nine months ended September 30, 2018 to 6.2% for the nine months ended September 30, 2019, which was partially offset by a decrease in interest expense due to the repayment of $170.3 million of outstanding principal on our 2018 Term Loan on September 23, 2019.

~~Loss on Extinguishment of Debt.~~ During the three months ended September 30, 2019, we recorded a loss on extinguishment of debt of $3.2 million related to the write off of a portion of our deferred debt issuance costs in conjunction with the repayment of $170.3 million of outstanding principal on our 2018 Term Loan. There was no similar loss during the three months ended September 30, 2018.

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~~Loss on extinguishment of debt~~Other Income (Expense)


	Three Months Ended
	March 31,				Change
	2020		2019		$		%
	(dollars in thousands)
Interest expense	$	(506)	$	(4,116)	$	3,610	(88)	%
Other income (expense), net		(1,250)		(9)		(1,241)	13,789
Total other income (expense)	$	(1,756)	$	(4,125)	$	2,369	(57)	%

Interest Expense. Interest expense decreased by ~~$6.6~~$3.6 million, or ~~68%~~88%, for the ~~nine~~three months ended ~~September 30, 2019~~March 31, 2020 compared to the ~~nine~~three months ended ~~September 30, 2018. In conjunction with~~March 31, 2019. The decrease was attributable primarily to the period-over-period decrease in total debt outstanding and the weighted average interest rate, from 6.3% for the three months ended March 31, 2019 to 2.9% for the three months ended March 31, 2020, due to the refinancing of our debt in ~~January 2018, we recorded a loss~~December 2019 as described in Note 7 of our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on extinguishment of debt for the nine months ended September 30, 2018 of $9.8 million compared to the loss on extinguishment of debt of $3.2 million recorded for the nine months ended September 30, 2019 related to the repayment of $170.3 million of outstanding principal on our 2018 Term Loan.Form 10-Q.

Other Income (Expense), Net. Other income (expense), net increased by ~~$0.9~~$1.2 million, ~~or 657%,~~to other expense, net of $1.3 million for the three months ended ~~September 30, 2019~~March 31, 2020 compared to other expense, net of $9 thousand for the three months ended ~~September 30, 2018.~~March 31, 2019. The increase was primarily attributable ~~primarily~~ to a change in the amount of foreign currency losses, from a loss of ~~$0.5~~$0.4 million in the three months ended ~~September 30, 2018~~March 31, 2019 compared to a loss of ~~$1.3~~$1.4 million in the three months ended ~~September 30, 2019.~~

~~Other income (expense), net decreased~~March 31, 2020 driven by ~~$0.3 million, or 26%, for~~ the ~~nine months ended September 30, 2019 compared~~strengthening of the U.S. dollar in relation to ~~the nine months ended September 30, 2018. The decrease was attributable to an increase in interest income of $0.4 million~~foreign currencies. These losses were partially offset by ~~a change in~~interest income recognized during the ~~amount of foreign currency losses, from a loss of $1.7 million in the nine~~three months ended ~~September 30, 2018 compared to a loss of $1.8 million in the nine months ended September 30,~~March 31, 2020 and 2019.

Benefit for Income Taxes


	Three Months Ended								Nine Months Ended								Three Months Ended
	September 30,				Change				September 30,				Change				March 31,				Change
	2019		2018		$		%		2019		2018		$		%		2020		2019		$		%
	(dollars in thousands)																(dollars in thousands)
Benefit for income taxes	$	3,986	$	983	$	3,003	305	%	$	5,227	$	1,374	$	3,853	280	%	$	1,944	$	1,063	$	881	83	%

For the three months ended ~~September 30,~~March 31, 2020 and 2019, we recorded a benefit for income taxes of ~~$4.0 million. For the three months ended September 30, 2018, we recorded a benefit for income taxes of $1.0 million.~~$1.9 million and $1.1 million, respectively. The increase in our benefit for income taxes for the three months ended ~~September 30, 2019~~March 31, 2020 compared to the three months ended ~~September 30, 2018~~March 31, 2019 was primarily driven by ~~the finalization of~~a larger benefit for stock-based compensation as well as an increase in R&D ~~study~~credits recorded in the three months ended ~~September 30, 2019 which generated a tax benefit of $4.6 million, of which we partially offset with an unrecognized tax benefit reserve of $0.9 million.~~

For the nine months ended September 30, 2019, we recorded a benefit for income taxes of $5.2 million. For the nine months ended September 30, 2018, we recorded a benefit for income taxes of $1.4 million. The increase in our benefit for income taxes for the nine months ended September 30, 2019March 31, 2020 as compared to the ~~nine~~three months ended September 30, 2018 was primarily driven by the finalization of an R&D study in the nine months ended September 30, 2019 which generated a tax benefit of $4.6 million of which we partially offset with an unrecognized tax benefit reserve of $0.9 million.March 31, 2019.

Liquidity and Capital Resources

General

As of ~~September 30, 2019,~~March 31, 2020, our principal sources of liquidity were cash and cash equivalents totaling ~~$81.9~~$169.0 million, which were held for working capital ~~purposes, as well as the available balance of our 2018 Term Loan and 2018 Revolver, described further below.~~purposes. As of ~~September 30, 2019,~~March 31, 2020, our cash equivalents were comprised of money market funds. During the ~~nine~~three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ our positive cash flows from operations have enabled us to make continued investments in supporting the growth of our business. We expect that our operating cash flows, in addition to our cash and cash equivalents, will enable us to continue to make such investments in the future. ~~We expect our operating cash flows to further improve as we increase our operational efficiency and experience economies of scale.~~

We have financed our operations primarily through cash received from operations and proceeds from our debt and equity financings. On March 30, 2020, we drew down on the remaining $97.8 million available for borrowing under our 2019 Revolving Credit Facility (described further below). Given the uncertainty in the global economy as result of the COVID-19 pandemic and out of an abundance of caution, we elected to draw down the remaining available balance to further strengthen our cash position and maintain flexibility. If needed, the proceeds will be available for working capital and general corporate purposes, subject to compliance with the 2019 Credit Agreement. We believe our existing cash and cash equivalents, ~~the proceeds from~~ our ~~IPO, our 2018~~2019 Revolving Credit ~~Facilities~~Facility and cash provided by sales of our solutions and services will be sufficient to meet our working capital and

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capital ~~and capital~~ expenditure needs for at least the next 12 months. We also believe that these financial resources will allow us to manage the impact of COVID-19 on our business operations for the foreseeable future, including mitigating potential reductions in revenue and delays in payments from our customers and partners. Our future capital requirements will depend on several factors, including but not limited to our obligation to repay any ~~remaining balance~~amounts outstanding under our ~~2018 Term Loan,~~2019 Credit Facilities, our subscription growth rate, subscription renewal activity, billing frequency, the timing and extent of spending to support development efforts, the expansion of sales and marketing activities, the introduction of new and enhanced solutions and the continuing market adoption of our platform. In the future, we may enter into arrangements to acquire or invest in complementary businesses, services and technologies, including intellectual property rights.

We may be required to seek additional equity or debt financing. In the event that additional financing is required from outside sources, we may not be able to raise it on terms acceptable to us or at all. If we are unable to raise additional capital or generate cash flows necessary to expand our operations and invest in new technologies, this could reduce our ability to compete successfully and harm our results of operations.

A majority of our customers pay in advance for annual subscriptions, a portion of which is recorded as deferred revenue. Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is later recognized as revenue in accordance with our revenue recognition policy. As of ~~September 30, 2019,~~March 31, 2020, we had deferred revenue of ~~$32.2~~$38.3 million, of which ~~$30.6~~$35.2 million was recorded as a current liability and is expected to be recorded as revenue in the next 12 months, provided all other revenue recognition criteria have been met.

Senior Secured Credit Facilities

On ~~January 25,~~December 12, 2019, in connection with the refinancing of our 2018 Credit Facilities, we entered into ~~our $275.0 million~~the 2019 Credit Agreement providing for the 2019 Revolving Credit Facility with an initial $150.0 million in commitments for revolving loans, which amount may be increased or decreased under specific circumstances, with a ~~syndicate~~$15.0 million letter of ~~lenders, comprised~~credit sublimit and a $50.0 million alternative currency sublimit. In addition, the 2019 Credit Agreement provides for the ability of Ping Identity Corporation to request incremental term loan facilities, in a minimum amount of $10 million for each facility, if, among other things, the ~~$25.0 million 2018 Revolver and~~Senior Secured Net Leverage Ratio (as defined in the ~~$250.0 million 2018 Term Loan. Proceeds from our IPO were used~~2019 Credit Agreement), calculated giving pro forma effect to ~~repay a portion of our~~the requested term loan facility, is no greater than 3.50 to 1.00.

The interest rates applicable to revolving borrowings under the 2019 Credit Agreement ~~together with accrued interest. As of September 30, 2019, we had $77.0 million and no borrowings outstanding under our 2018 Term Loan and 2018 Revolver, respectively. As of September 30, 2019,~~are, at the ~~interest~~borrower’s option, either (i) a base rate, ~~on our 2018 Term Loan and 2018 Revolver was approximately 5.86% and 0.25%, respectively.~~

~~Borrowings under the Credit Agreement bear interest at a rate per annum, at our option,~~which is equal to ~~an applicable margin, plus,~~the greater of (a) ~~for alternative base rate borrowings,~~ the ~~highest of (i) the prime rate as determined by the administrative agent in effect on such day, (ii)~~Prime Rate, (b) the Federal Funds Effective Rate ~~in effect on such day~~ plus ¹/₂ ~~of 1.00%~~0.5% and ~~(iii)~~(c) the Adjusted LIBO Rate ~~(for~~for a ~~one-month interest period and taking into account a 1.00% floor with respect to~~one month Interest Period (each term ~~loans)~~as defined in the 2019 Credit Agreement) plus ~~1.00% and (b) for eurocurrency borrowings,~~1%, or (ii) the Adjusted LIBO Rate ~~determined~~equal to the LIBO Rate for the Interest Period multiplied by the ~~greater~~Statutory Reserve Rate (each term as defined in the 2019 Credit Agreement), plus in the case of each of clauses (i) and (ii), the Applicable Rate. The Applicable Rate (i) for base rate loans ranges from 0.25% to 1.0% per annum and (i) for LIBO Rate loans ranges from 1.25% to 2.0% per annum, in each case, based on the Senior Secured Net Leverage Ratio (as defined in the 2019 Credit Agreement). The Adjusted LIBO Rate cannot be less than zero. Base rate borrowings may only be made in dollars. The 2019 Credit Agreement also includes a fallback provision, which, subject to certain terms and conditions, provides for a replacement of the LIBO ~~rate~~Rate with (x) one or more SOFR-based rates or (y) any other alternative benchmark rates giving consideration to any evolving or then existing conventions for similar U.S. dollar denominated syndicated credit facilities. The borrower will pay a commitment fee during the ~~relevant interest period divided by 1 minus~~term of the ~~statutory reserves (if any) and (ii) with respect~~2019 Credit Agreement ranging from 0.20% to ~~term loans only, 1.00%~~0.35% of the available revolving commitments per annum based on the Senior Secured Net Leverage Ratio (as defined in the 2019 Credit Agreement).

~~The applicable margin for borrowings~~Any borrowing under the 2019 Credit Agreement ~~is (a) with respect~~may be repaid, in whole or in part, at any time and from time to ~~term loan~~time without premium or penalty other than customary breakage costs, and any amounts repaid may be reborrowed. No mandatory prepayments will be required other than when borrowings 2.75% for alternate base rate borrowings and 3.75% for eurocurrency borrowings, and (b) with respect to both revolving and swingline loan borrowings, 2.75% for alternate base rate borrowings and 3.75% for eurocurrency borrowings when our first lien leverage ratio is greater than 5.00 to 1.00, with step downs to (i) 2.50% for alternate base rate borrowings and 3.50% for eurocurrency borrowings when our first lien leverage ratio is less than or equal to 5.00 to 1.00 but greater than 4.50 to 1.00 and (ii) 2.25% for alternate base rate borrowings and 3.25% for eurocurrency when our first lien leverage ratio is less than or equal to 4.50 to 1.00. Our first lien leverage ratio is determined in accordance withletter of credit usage exceed the ~~terms~~aggregate commitment of ~~the Credit Agreement.~~all lenders.

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Cash Flows

The following table presents a summary of our condensed consolidated cash flows from operating, investing and financing activities for the periods indicated:


	~~Nine~~Three Months Ended ~~September 30,~~ March 31,
	~~2019~~2020		~~2018~~2019
	(in thousands)
Net cash provided by operating activities	$	~~8,474~~13,485	$	~~23,685~~3,801
Net cash used in investing activities		~~(12,077)~~(9,096)		~~(23,809)~~(3,432)
Net cash provided by (used in) financing activities		~~1,974~~97,632		~~68,168~~(632)
Effect of exchange rate changes on cash and cash equivalents and restricted cash		~~168~~(645)		~~(310)~~133
Net increase (decrease) in cash and cash equivalents and restricted cash	$	~~(1,461)~~101,376	$	~~67,734~~(130)
Cash and cash equivalents and restricted cash at beginning of period		~~84,143~~68,386		~~21,469~~84,143
Cash and cash equivalents and restricted cash at end of period	$	~~82,682~~169,762	$	~~89,203~~84,013

Operating Activities

Our largest source of operating cash is cash collections from our customers for subscriptions and professional services. Our primary uses of cash from operating activities are for employee-related expenditures, marketing expenses and third-party hosting costs.

For the ~~nine~~three months ended ~~September 30,~~March 31, 2020, net cash provided by operating activities was $13.5 million, reflecting our net loss of $4.2 million, adjusted for non-cash charges of $12.0 million and net cash inflows of $5.7 million provided by changes in our operating assets and liabilities. Non-cash charges primarily consisted of stock-based compensation, amortization of deferred commissions, depreciation and amortization of property and equipment, intangible assets, operating leases and deferred income taxes. The primary drivers of the changes in operating assets and liabilities related to a $13.0 million decrease in accounts receivable due to the timing of collection of payment from our customers, a $4.8 million decrease in prepaid expenses and other current assets primarily related to a reduction in our prepaid expenses during the three months ended March 31, 2020, and a $2.7 million increase in accounts payable due to the timing of cash disbursements. These were partially offset by a $9.2 million decrease in deferred revenue driven by the timing of revenue recognition, a $6.2 million decrease in accrued compensation related to the timing of cash disbursements to our employees and a $1.5 million increase in deferred commissions.

During the three months ended March 31, 2019, net cash provided by operating activities was ~~$8.5~~$3.8 million ~~reflecting~~due to our net loss of ~~$3.7~~$4.9 million that was adjusted for non-cash charges of ~~$29.4~~$9.5 million and net cash outflows of ~~$17.2~~$0.8 million provided by changes in our operating assets and liabilities. Non-cash charges primarily consisted of stock-based compensation, amortization of deferred commissions, depreciation and amortization of property and equipment and intangible assets ~~loss on extinguishment of debt~~ and deferred income taxes. The primary drivers of the changes in operating assets and liabilities related to a ~~$15.9 million increase in contract assets and a $3.2 million decrease in deferred revenue due to the timing of revenue recognition, and a $5.3 million increase in deferred commissions, a $7.6 million~~ decrease in accrued compensation ~~and a $4.5~~of $5.3 million ~~increase in prepaid expenses and other current assets due~~related to the timing of cash disbursements to our employees, a $2.8 million increase in contract assets offset by an increase in deferred revenue of $2.6 million, both driven by the timing of our revenue recognition under ASC 606, as well as an increase in deferred commissions of $1.3 million and a $1.2 million decrease in accrued expenses and other. These were also partially offset by a ~~$16.0~~$6.1 million decrease in accounts receivable due to the timing of receipt of payment from our customers and a ~~$2.3 million increase in accrued expenses and other.~~

During the nine months ended September 30, 2018, net cash provided by operating activities was $23.7 million due to our net loss of $11.4 million that was adjusted for non-cash charges of $36.3 million and net cash outflows of $1.2 million provided by changes in our operating assets and liabilities. Non-cash charges primarily consisted of stock-based compensation, amortization of deferred commissions, depreciation and amortization of property and equipment and intangible assets, loss on extinguishment of debt and deferred income taxes. The primary drivers of the changes in operating assets and liabilities related to a $4.5 million increase in deferred commissions, a $2.5$1.3 million decrease in ~~deferred revenue~~prepaid expenses and a $2.7 million increase in contract assets driven by the timing of revenue recognition, as well as a $1.8 million decrease in accrued compensation related to the timing of cash disbursements, partially offset by a decrease in accounts receivable of $10.9 million due to the timing of receipt of payment from our customers.other current assets.

Investing Activities

Net cash used in investing activities was ~~$12.1~~$9.1 million and ~~$23.8~~$3.4 million during the ~~nine~~three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ respectively, ~~a decrease~~representing an increase of ~~$11.7~~$5.7 million. The net ~~decrease~~increase is primarily attributable to $4.7 million paid for the acquisition of ~~Elastic Beam for $17.4 million~~ShoCard in ~~cash which occurred during the nine months ended September 30, 2018, partially offset by~~March as well as an increase in the capitalization of internal-use software costs of ~~$2.9~~$1.3 million associated with the development of additional features and functionality of our hosted ~~platform and an increase in our purchases of property and equipment of $2.4 million predominantly related to the expansion of our corporate office space.~~platform.

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Financing Activities

Net cash provided by financing activities was ~~$2.0~~$97.6 million and ~~$68.2~~$0.6 million during the ~~nine~~three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ respectively, ~~a decrease~~representing an increase of ~~$66.2~~$98.3 million. The net ~~decrease~~increase primarily relates to the ~~receipt~~draw down on our 2019 Revolving Credit Facility of ~~proceeds from our 2018 Term Loan during the nine months ended September 30, 2018 of $250.0~~$97.8 million partially offset by issuance costs of $6.0 million and the repayment of our previous term loan and revolving credit facility and payment of the associated debt extinguishment costs of $170.0 million and $5.1 million, respectively. Additionally, during the nine months ended September 30, 2019, the net cash inflow was related primarily to the receipt of proceeds from our IPO of $174.4 million as well as receipt of proceeds from stock option exercises of $1.6 million, partially offset by the payment of long-term debt and deferred offering costs of $171.7 million and $1.1 million, respectively, as well as the payment of Elastic Beam contingent compensation of $1.1 million.that occurred in March 2020.

Contractual Obligations and Commitments

Our principal commitments consist of obligations under operating leases for office space and repayments of long-term debt. In ~~Management’s~~“Management’s Discussion and Analysis of Financial Conditions and Results of ~~Operations~~Operations” included in our Annual Report on Form 10-K for the ~~IPO Prospectus,~~year ended December 31, 2019, we disclosed our total contractual obligations as of December 31, ~~2018.~~2019.

~~In connection~~As of December 31, 2019, we had $52.2 million outstanding under our 2019 Revolving Credit Facility. On March 30, 2020, we drew down on the remaining $97.8 million available for borrowing under our 2019 Revolving Credit Facility. Given the uncertainty in the global economy as result of the COVID-19 pandemic and out of an abundance of caution, we elected to draw down the remaining available balance to further strengthen our cash position and maintain flexibility. If needed, the proceeds will be available for working capital and general corporate purposes, subject to compliance with the ~~closing of~~2019 Credit Agreement.

Additionally, effective January 1, 2020, we adopted the IPO on September 23, 2019, we repaid $170.3 million of the principal amount of 2018 Term Loan, together with $0.7 million of accrued interest, using the proceeds from the IPO. As of September 30, 2019, there was $77.0 million of aggregate principal amount remainingnew leasing standard, ASC 842, under which operating leases are recorded as liabilities on our ~~2018 Term Loan, which matures~~condensed consolidated balance sheet with a corresponding right-of-use asset. See “Note 12—Operating Leases” to our condensed consolidated financial statements appearing in Part I, Item 1 of this Quarterly Report on ~~January 25, 2025.~~Form 10-Q for the maturities of remaining lease payments included in the measurement of our operating leases.

Outside of the above and routine transactions made in the ordinary course of business, there have been no material changes to the contractual obligations as disclosed in ~~IPO Prospectus.~~our Annual Report on Form 10-K for the year ended December 31, 2019.

Indemnification Agreements

In the ordinary course of business, we enter into agreements of varying scope and terms pursuant to which we agree to indemnify customers, vendors, lessors, business partners and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by us or from intellectual property infringement claims made by third parties. In addition, ~~in connection with the completion of our IPO,~~ we previously entered into indemnification agreements with our directors and certain officers and employees that require us, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers or employees. No demands have been made upon us to provide indemnification under such agreements and there are no claims that we are aware of that could have a material effect on our condensed consolidated balance sheets, condensed consolidated statements of operations and comprehensive loss, or condensed consolidated statements of cash flows.

Off-Balance Sheet Arrangements

As of ~~September 30, 2019,~~March 31, 2020, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structure finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or for other contractually narrow or limited purposes.

JOBS Act Accounting Election

We qualify as an emerging growth company pursuant to the provisions of the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). The JOBS Act permits an emerging growth company like us to take advantage of an extended transition period to comply with new or revised accounting standards applicable to public companies. We have elected to use the extended transition period until we are no longer an emerging growth company or until we choose to affirmatively and irrevocably opt out of the extended transition period. As a

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result, our financial statements may not be comparable to companies that comply with new or revised accounting pronouncements applicable to public companies.

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Critical Accounting Policies

The discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements, which have been prepared in accordance with GAAP. The preparation of these financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities, revenue and expenses and related disclosures of contingent assets and liabilities at the date of our financial statements. We evaluate our estimates and assumptions on an ongoing basis. The estimates and assumptions used by management are based on historical experience and other factors, which are believed to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions, impacting our reported results of operations and financial condition.

~~There~~Except for accounting policies related to our adoption of ASC 842, there have been no material changes to our critical accounting policies and estimates as compared to the critical accounting policies and estimates described in our Annual Report on Form 10-K for the ~~IPO Prospectus.~~year ended December 31, 2019. For more information, please refer to “Note 2—Summary of Significant Accounting Policies” to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Recent Accounting Pronouncements

For a description of our recently adopted accounting pronouncements and recently issued accounting standards not yet adopted, see “Note 2—Summary of Significant Accounting Policies—Recent Accounting Pronouncements” to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Item 3. Quantitative and Qualitative Disclosures about Market Risk

Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. As we have operations in the United States and internationally, our market risk exposure is primarily a result of exposure due to potential changes in inflation or interest rates. We do not hold financial instruments for trading purposes.

Foreign Currency Exchange Risk

Our revenues and expenses are primarily denominated in U.S. dollars. For the three months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ we recorded losses of ~~$1.3~~$1.4 million and ~~$0.5 million on foreign exchange transactions, respectively. For the nine months ended September 30, 2019 and 2018, we recorded losses of $1.8 million and $1.7~~$0.4 million on foreign exchange transactions, respectively. To date, we have not entered into any hedging arrangements with respect to foreign currency risk or other derivative financial instruments, but we may do so in the future if our exposure to foreign currency should become more significant. For business conducted outside of the United States, we may have both revenue and costs incurred in the local currency of the subsidiary, creating a partial natural hedge. Changes to exchange rates therefore have not had a significant impact on the business to date. However, we will continue to reassess our foreign exchange exposure as we continue to grow our business globally. During the three ~~and nine~~ months ended ~~September 30,~~March 31, 2020 and 2019, ~~and 2018,~~ a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a material impact on our condensed consolidated financial statements.

Interest Rate Risk

Our primary market risk exposure is changing LIBO-based interest rates. Interest rate risk is highly sensitive due to many factors, including U.S. monetary and tax policies, U.S. and international economic factors and other factors beyond our control. ~~Our 2018 Term Loan bears~~The interest rates applicable to revolving borrowings under the 2019 Credit Agreement are, at the borrower’s option, either (i) a ~~floating~~base rate, which is equal to ~~our option~~the greater of ~~a rate per annum equal to~~ (a) anthe Prime Rate, (b) the Federal Funds Effective Rate plus 0.5% and (c) the Adjusted LIBO Rate ~~(with~~for a floor of 1.0% per annum) plus an applicable margin of 3.75%, or (b) the Alternate Base Rate (with a floor of 2.0% per annum) plus an applicable margin of 2.75%. At September 30, 2019, we had total outstanding debt of $77.0 million and $0.0 million under our 2018 Term Loan and 2018 Revolver, respectively. Based on the amounts outstanding, a 100-basis point increase orone month Interest

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Period (each term as defined in the 2019 Credit Agreement) plus 1%, or (ii) the Adjusted LIBO Rate equal to the LIBO Rate for the Interest Period multiplied by the Statutory Reserve Rate (each term as defined in the 2019 Credit Agreement), plus in the case of each of clauses (i) and (ii), the Applicable Rate. The Applicable Rate (i) for base rate loans ranges from 0.25% to 1.0% per annum and (i) for LIBO Rate loans ranges from 1.25% to 2.0% per annum, in each case, based on the Senior Secured Net Leverage Ratio (as defined in the 2019 Credit Agreement). The Adjusted LIBO Rate cannot be less than zero. Base rate borrowings may only be made in dollars. The 2019 Credit Agreement also includes a fallback provision, which, subject to certain terms and conditions, provides for a replacement of the LIBO Rate with (x) one or more SOFR-based rates or (y) any other alternative benchmark rate giving consideration to any evolving or then existing conventions for similar U.S. dollar denominated syndicated credit facilities.

At March 31, 2020, we had total outstanding debt of $150.0 million under our 2019 Revolving Credit Facility. Based on the amounts outstanding, a 100-basis point increase or decrease in market interest rates over a twelve-month period would result in a change to interest expense of ~~$0.8~~$1.5 million.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We maintain “disclosure controls and procedures,” as defined in Rule 13a–15(e) and Rule 15d–15(e) under the Exchange Act that are designed to provide reasonable assurance that information required to be disclosed by the Company in the reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to provide reasonable assurance that information required to be disclosed by the Company in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. ~~Our management, with the participation of~~Based on such evaluation, our ~~Chief Executive Officer~~principal executive officer and ~~our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2019 and~~principal financial officer have concluded that as of ~~such date, due to the material weakness described below,~~March 31, 2020, our disclosure controls and procedures were ~~not effective.~~effective at the reasonable assurance level.

~~Previously Reported Material Weakness~~Changes in Internal Control ~~over Financial Reporting~~

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of a company’s annual or interim financial statements will not be prevented or detected on a timely basis. During the course of preparing for our IPO and as reported in the IPO Prospectus, we identified a material weakness in our internal control over financial reporting as we did not design and maintain effective controls related to the quarterly accounting for income taxes. Specifically, we did not design and maintain effective controls related to the preparation, analysis and review of the interim income tax provision and significant income tax balance sheet accounts required to assess the accuracy and completeness of the income tax amounts reported within the consolidated financial statements at period end. This material weakness resulted in the restatement of the interim financial statements as of and for the nine months ended September 30, 2018, as well as the financial information for each of the quarters within 2018.

~~Status of Remediation Plan~~

~~As a result of this material weakness, we have implemented processes and controls over the preparation of the interim tax provision and related tax assets and liabilities. Specifically:~~

●

~~we have performed a risk assessment and identified control activities to be implemented in response to the identified risks; and~~

●

~~we have designed and implemented new control activities related to the preparation of the interim tax provision and related tax assets and liabilities.~~

While new controls have been designed and implemented, testing procedures over these new controls have not yet been completed to demonstrate the material weakness has been remediated. As the initiatives we have implemented to remediate the material weakness are subject to continued management review supported by confirmation and testing, as well as audit committee oversight, we will continue the remediation process through the end of fiscal 2019.

~~Changes in Internal Control~~

~~There~~We adopted ASC 842 on January 1, 2020. As a result, we have enhanced our processes and controls to address the new leasing standard. Other than that, there have been no changes in ~~our~~ internal control over financial reporting during the quarter ended ~~September 30, 2019~~March 31, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Inherent Limitations on Effectiveness of Controls

Our management, including our principal executive officer and principal financial officer, does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings

From time to time, we are involved in various claims and legal actions that arise in the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, we do not believe that the ultimate resolution of these actions will have a material adverse effect on our financial position, results of operations, liquidity and capital resources.

Future litigation may be necessary to defend ourselves and our partners by determining the scope, enforceability and validity of third-party proprietary rights or to establish our proprietary rights. The results of any current or future litigation cannot be predicted with certainty, and regardless of the outcome, litigation can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors.

Item 1A. Risk Factors

~~There~~Except for the risk factors set forth below that are new or contain changes to the similarly titled risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2019, there have been no material changes to the risk factors disclosed under the heading “Risk Factors” in Part I, Item 1A of our Annual Report on Form 10-K for the ~~IPO Prospectus.~~year ended December 31, 2019.

Risks Relating to Our Business

The novel COVID-19 pandemic could materially adversely affect our business, operating results, financial condition and prospects.

COVID-19 was identified in China in late 2019 and has spread globally. The COVID-19 pandemic has resulted in authorities implementing numerous measures to try to contain the virus, such as travel bans and restrictions, quarantines, shelter in place orders and shutdowns. These measures have impacted and may further impact all or portions of our facilities, workforce and operations, the behavior of our customers and consumers and the operations of our respective vendors and suppliers. While governmental authorities have taken measures to try to contain the COVID-19 pandemic, there is considerable uncertainty regarding such measures and potential future measures. There is no certainty that measures taken by governmental authorities will be sufficient to mitigate the risks posed by the COVID-19 pandemic, and our ability to perform critical functions could be harmed.

While most of our operations can be performed remotely, there is no guarantee that we will be as effective while working remotely because our team is dispersed, many employees may have additional personal needs to attend to (such as looking after children as a result of school closures or family who become sick), and employees may become sick themselves and be unable to work. Decreased effectiveness of our team could adversely affect our results due to our inability to meet in person with potential customers, cancellation and inability to participate in conferences and other industry events that lead to sales generation, longer time periods to review and approve work product and a corresponding reduction in innovation, longer time to respond to platform performance issues, or other decreases in productivity that could seriously harm our business. Significant management time and resources may be diverted from our ordinary business operations in order to develop, implement and manage workplace safety strategies and conditions as we attempt to return to office workplaces. Further, we may decide to postpone or cancel planned investments in our business in response to changes in our business as a result of the spread of COVID-19, or we may have to reduce headcount in certain areas of our business as a result of the economic impact of COVID-19, which may impact our ability to respond to our customers’ needs and fulfill contractual obligations. In addition, as a result of financial or operational difficulties, our suppliers, system integrators and channel partners may experience delays or interruptions in their ability to provide services to us or our customers, if they are able to do so at all, which could interrupt our customers’ access to our services which could adversely affect their perception of our platform’s reliability and result in increased liability exposure. We rely upon third parties for certain critical inputs to our business and solutions, such as data centers and technology infrastructure. Any disruptions to services provided to us by

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third parties that we rely upon to provide our solutions, including as a result of actions outside of our control, could significantly impact the continued performance of such solutions. This uncertain environment may also lead to increased cyber and fraud risk related to COVID-19, as cybercriminals attempt to profit from the disruption, given the increase in online transaction activity. We could experience direct financial loss, or be exposed to contractual or reputational liability, if we were affected by cyber security attacks.

In recent weeks, the COVID-19 pandemic has also significantly increased economic and demand uncertainty, and has led to disruption and volatility in the global capital markets, which can increase the cost of capital and adversely impact access to capital. The COVID-19 pandemic has caused an economic slowdown, and it is possible that it could cause a global recession. The COVID-19 pandemic has caused a general decrease in consumer spending and decrease in consumer confidence. Our revenue, results of operations and cash flows depend on the overall demand for our solutions and solution packages. Concerns about the systemic impact of a potential widespread recession (in the United States or internationally), geopolitical issues or the availability and cost of credit could lead to increased market volatility, decreased consumer confidence and diminished growth expectations in the U.S. economy and abroad, which in turn could result in reductions in IT, IAM and identity security spending by our existing and prospective customers, while also disrupting sales channels, marketing activities and supply chains for an unknown period of time until the outbreak is contained. Some of our customers may experience financial hardship that may result in delayed or uncollectible payments. To add to the uncertainty, it is unclear when an economic recovery could start and what a recovery will look like after this unprecedented shutdown of the economy. All of these factors could have a negative impact on our revenue, cash flows and results of operations.

The severity, magnitude and duration of the current COVID-19 pandemic is uncertain, rapidly changing and hard to predict and depends on events beyond our knowledge or control. These and other impacts of the COVID-19 pandemic could have the effect of heightening many of the other risks described in the “Risk Factors” section in our Annual Report on Form 10-K for the year ended December 31, 2019, such as those relating to our reputation, product sales, results of operations or financial condition. We might not be able to predict or respond to all impacts on a timely basis to prevent near- or long-term adverse impacts to our results. As a result, we cannot at this time predict the impact of the COVID-19 pandemic, but it could have a material adverse effect on our business, results of operations, financial condition and cash flows.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Unregistered Sales of Equity Securities

~~From January 1, 2019 to September 30, 2019, we have made~~There were no unregistered sales of equity securities during the ~~following unregistered securities:~~

●

~~We issued an aggregate of 256,684 shares of our common stock to directors, executive officers and employees for aggregate total consideration of $1.6 million.~~

●

~~We issued RSUs for an aggregate of 107,440 shares of our common stock (of which 87,550 are unvested) to certain directors and employees under our 2016 Plan.~~

The offers and sales of the above securities were deemed to be exempt from registration under the Securities Act of 1933 in reliance upon Section 4(a)(2) of the Securities Act of 1933 or Regulation D promulgated thereunder, or Rule 701 promulgated under Section 3(b) of the Securities Act, as transactions by an issuer not involving any public offering or pursuant to benefit plans and contracts relating to compensation as provided under Rule 701. The recipients of the above securities represented their intentions to acquire the securities for investment only and not with a view to or for sale in connection with any distribution thereof. Appropriate legends were placed upon any stock certificates issued in these transactions.

~~Use of Proceeds from Initial Public Offering of Common Stock~~

On September 23, 2019, we closed our IPO in which we sold 12,500,000 shares of common stock at a public offering price of $15.00 per share. Additionally, we registered 1,875,000 shares of common stock in connection with the underwriters’ overallotment option to purchase additional shares on the same terms and conditions. The underwriters’ overallotment option was exercised in full and closed on October 22, 2019. The offer and sale of all of the shares in the IPO were registered under the Securities Act pursuant to a registration statement on Form S-1 (File No. 333-233421), which was declared effective by the SEC on September 18, 2019. The representatives of the several underwriters of the IPO were Goldman Sachs & Co. LLC and BofA Securities, Inc. The offering commenced on September 18, 2019 and did not terminate before all of the securities registered in the registration statement were sold.

We raised $194.9 million in net proceeds after deducting underwriting discounts and commissions of $15.1 million and offering expenses of $5.6 million. There was no material change in the use of the IPO proceeds as described in the IPO Prospectus. On September 23, 2019, the net proceeds from the IPO were used to repay $170.3 million of our 2018 Term Loan, together with $0.7 million of accrued interest. After the closing of the

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~~underwriters’ option to purchase additional shares, we repaid an additional $26.1 million of our 2018 Term Loan, together with $0.1 million of accrued interest.~~

In connection with our entry into the 2018 Term Loan on January 25, 2018, affiliates of Vista collectively acquired $35.0 million of term loans under our 2018 Term Loan and immediately prior to the repayment on September 23, 2019, affiliates of Vista collectively owned $34.7 million of our 2018 Term Loan. Additionally, immediately prior to the repayment on October 22, 2019, affiliates of Vista collectively owned $10.8 million of our 2018 Term Loan. Accordingly, Vista received $27.5 million of the net proceeds from the IPO and the underwriters’ exercise of the overallotment option in connection with the repayment of $196.4 million of our 2018 Term Loan.three months ended March 31, 2020.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosure

None.

Item 5. Other Information

None.

Item 6. Exhibits

We have filed the exhibits listed on the accompanying Exhibit Index, which is incorporated herein by reference.

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Exhibit Index


Exhibit Number		Exhibit Description

~~3.1~~		Third Amended and Restated Certificate of Incorporation of Ping Identity Holding Corp., dated September 23, 2019 (incorporated by reference to the Company’s Current Report filed with the SEC on Form 8-K on September 24, 2019).
~~3.2~~		~~Amended and Restated Bylaws of Ping Identity Holding Corp., dated September 23, 2019 (incorporated by reference to the Company’s Current Report filed with the SEC on Form 8-K on September 24, 2019).~~
~~4.1~~		Registration Rights Agreement, dated September 23, 2019, by and among the Company and the other signatories party thereto (incorporated by reference to the Company’s Current Report filed with the SEC on Form 8-K on September 24, 2019).
10.1		Director Nomination Agreement, dated as of September 23, 2019, by and among the Company and the other signatories party thereto (incorporated by reference to the Company’s Current Report filed with the SEC on Form 8-K on September 24, 2019).
~~10.2~~		Ping Identity Holding Corp. Omnibus Incentive Plan, ~~(incorporated by reference to the Company’s Current Report~~as amended March 3, 2020, filed ~~with the SEC on Form 8-K on September 24, 2019).~~herewith.
31.1		Certification of the Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of ~~2002.~~2002 filed herewith.
31.2		Certification of the Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of ~~2002.~~2002, filed herewith.
32.1*		Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.
32.2*		Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.

*The certifications furnished in Exhibit 32.1 and Exhibit 32.2 hereto are deemed to accompany this Quarterly Report on Form 10-Q and will not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, except to the extent that the registrant specifically incorporates it by reference.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Signature

Title

Date

/s/Raj Dani

Raj Dani

Chief Financial Officer

(Principal Financial Officer)

~~November 13, 2019~~May 6, 2020

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