Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 20232024

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number: 001-38101

WideOpenWest, Inc.

(Exact name of registrant as specified in its charter)

Delaware
(State or Other Jurisdiction of Incorporation or Organization)

46-0552948
(IRS Employer Identification No.)

7887 East Belleview Avenue, Suite 1000
Englewood, Colorado
(Address of Principal Executive Offices)

80111
(Zip Code)

(720479-3500

(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock

WOW

New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes    No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer 

Accelerated filer 

Non-accelerated filer 

Smaller reporting company 

Emerging Growth Company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes    No 

The number of outstanding shares of the registrant’s common stock as of April 28, 2023May 3, 2024 was 84,875,009.84,566,866.

Table of Contents

WIDEOPENWEST, INC AND SUBSIDIARIES

FORM 10-Q

FOR THE THREE MONTHS ENDED MARCH 31, 20232024

TABLE OF CONTENTS

Page

PART I. Financial Information

Item 1:

Financial Statements (Unaudited)

Condensed Consolidated Balance Sheets

1

Condensed Consolidated Statements of Operations

2

Condensed Consolidated Statements of Stockholders’ Equity

3

Condensed Consolidated Statements of Cash Flows

4

Notes to the Condensed Consolidated Financial Statements

5

Item 2:

Management’s Discussion and Analysis of Financial Condition and Results of Operations

1416

Item 3:

Quantitative and Qualitative Disclosures about Market Risk

2123

Item 4:

Controls and Procedures

2224

PART II. Other Information

2325

Item 1:

Legal Proceedings

2325

Item 1A:

Risk Factors

2325

Item 2:

Unregistered Sales of Equity Securities and Use of Proceeds

2325

Item 3:

Defaults Upon Senior Securities

2325

Item 4:

Mine Safety Disclosures

2325

Item 5:

Other Information

2325

Item 6:

Exhibits

2426

This Quarterly Report on Form 10-Q is for the three months ended March 31, 2023.2024. Any statement contained in a prior periodic report shall be deemed to be modified or superseded for purposes of this Quarterly Report to the extent that a statement contained herein modifies or supersedes such statement. The Securities and Exchange Commission allows us to “incorporate by reference” information that we file with them, which means that we can disclose important information by referring you directly to those documents. Information incorporated by reference is considered to be part of this Quarterly Report. References in this Quarterly Report to “WOW,” “we,” “us,” “our”, or “the Company” are to WideOpenWest, Inc. and its direct and indirect subsidiaries, unless the context specifies or requires otherwise.

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Cautionary Statement Regarding Forward-Looking Statements

Certain statements contained in this Quarterly Report that are not historical facts contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements represent our goals, beliefs, plans and expectations about our prospects for the future and other future events. Such statements involve certain risks, uncertainties and assumptions. Forward-looking statements include all statements that are not historical fact and can be identified by terms such as “may,” “intend,” “might,” “will,” “should,” “could,” “would,” “anticipate,” “expect,” “believe,” “estimate,” “plan,” “project,” “predict,” “potential,” or the negative of these terms. Although these forward-looking statements reflect our good-faith belief and reasonable judgment based on current information, these statements are qualified by important factors, many of which are beyond our control, that could cause our actual results to differ materially from those in the forward-looking statements, including, but not limited to:

the ability to retain and further attract customers due to increased competition, resource abilities of competitiors,competitors, and shifts in the entertainment desires of customers;
our ability to respond to rapid technological change, including our ability to develop and deploy new products and technologies;
increases in programming and retransmission costs and/or programming exclusivity in favor of our competitors;
the disruption or failure of our network information systems or technologies as a result of hacking, viruses, outages or natural disasters in one or more of our geographic markets;
the effects of new regulations or regulatory changes on our business;
our substantial level of indebtedness sensitivity to increases in prevailing interest rates and our ability to comply with all covenants in our debt agreements;
our ability to procure necessary materials, equipment and services from our vendors in a timely manner in connection with our network expansion initiatives;
changes in laws and government regulations that may impact the availability and cost of capital;
effects of uncertain economic conditions (e.g., unemployment, decreased disposable income, etc.) which may negatively affect our customers’ demand or ability to pay for our current and future products and services;
our ability to manage the risks involved in the foregoing; and

other factors described from time to time in our reports filed or furnished with the SEC, and in particular those factors set forth in the section entitled “Risk Factors” in our annual report filed on Form 10-K with the SEC on February 27, 2023March 13, 2024 and other reports subsequently filed with the SEC. Given these uncertainties, you should not place undue reliance on any such forward-looking statements. The forward-looking statements included in this report are made as of the date hereof or the date specified herein, based on information available to us as of such date. Except as required by law, we assume no obligation to update these forward-looking statements, even if new information becomes available in the future.

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PART I-FINANCIAL INFORMATION

WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(unaudited)

March 31, 

December 31, 

March 31, 

December 31, 

   

2023

    

2022

   

2024

    

2023

(in millions, except share data)

(in millions, except share data)

Assets

 

  

 

  

 

  

 

  

Current assets

 

  

 

  

 

  

 

  

Cash and cash equivalents

$

21.2

$

31.0

$

19.2

$

23.4

Accounts receivable—trade, net of allowance for doubtful accounts of $4.8 and $4.3, respectively

 

38.3

 

39.9

Accounts receivable—trade, net of allowance for doubtful accounts of $6.4 and $6.7, respectively

 

37.3

 

38.8

Accounts receivable—other, net

 

9.8

 

12.2

 

8.4

 

9.5

Prepaid expenses and other

 

43.4

 

37.8

 

47.0

 

38.5

Total current assets

 

112.7

 

120.9

 

111.9

 

110.2

Right-of-use lease assets—operating

14.5

15.0

21.6

20.1

Property, plant and equipment, net

 

742.7

 

725.8

 

848.1

830.4

Franchise operating rights

 

585.1

 

585.1

 

278.3

278.3

Goodwill

 

225.1

 

225.1

 

225.1

225.1

Intangible assets subject to amortization, net

 

1.3

 

1.3

 

0.9

1.0

Other non-current assets

 

45.4

 

44.2

 

50.1

49.6

Total assets

$

1,726.8

$

1,717.4

$

1,536.0

$

1,514.7

Liabilities and stockholders’ equity

 

  

 

  

 

  

 

  

Current liabilities

 

  

 

  

 

  

 

  

Accounts payable—trade

$

47.2

$

46.1

$

61.8

$

59.5

Accrued interest

 

0.2

 

0.1

 

1.8

 

1.6

Current portion of long-term lease liability—operating

4.9

4.9

4.4

4.3

Accrued liabilities and other

 

93.3

 

68.7

 

58.2

 

60.0

Current portion of long-term debt and finance lease obligations

 

17.1

 

17.7

 

17.5

 

18.8

Current portion of unearned service revenue

 

27.7

 

27.2

 

25.4

 

25.4

Total current liabilities

 

190.4

 

164.7

 

169.1

 

169.6

Long-term debt and finance lease obligations, net of debt issuance costs —less current portion

774.1

725.0

952.4

915.7

Long-term lease liability—operating

11.1

11.6

19.5

18.0

Deferred income taxes, net

 

210.8

 

225.3

 

124.2

125.7

Other non-current liabilities

 

26.1

 

15.7

 

26.2

27.5

Total liabilities

 

1,212.5

 

1,142.3

 

1,291.4

 

1,256.5

Commitments and contingencies (Note 12)

 

  

 

  

Commitments and contingencies (Note 13)

 

  

 

  

Stockholders' equity:

Preferred stock, $0.01 par value, 100,000,000 shares authorized; 0 shares issued and outstanding

Common stock, $0.01 par value, 700,000,000 shares authorized; 98,614,277 and 96,830,312 issued as of March 31, 2023 and December 31, 2022, respectively; 85,559,520 and 86,417,733 outstanding as of March 31, 2023 and December 31, 2022, respectively

 

1.0

 

1.0

Common stock, $0.01 par value, 700,000,000 shares authorized; 98,706,060 and 98,594,629 issued as of March 31, 2024 and December 31, 2023, respectively; 83,329,326 and 83,557,786 outstanding as of March 31, 2024 and December 31, 2023, respectively

 

1.0

1.0

Additional paid-in capital

 

380.3

 

374.7

 

394.8

391.8

Accumulated income

270.0

308.0

Treasury stock at cost, 13,054,757 and 10,412,579 shares as of March 31, 2023 and December 31, 2022, respectively

 

(137.0)

 

(108.6)

Retained earnings

5.3

20.3

Treasury stock at cost, 15,376,734 and 15,036,843 shares as of March 31, 2024 and December 31, 2023, respectively

 

(156.5)

(154.9)

Total stockholders’ equity

 

514.3

 

575.1

 

244.6

 

258.2

Total liabilities and stockholders’ equity

$

1,726.8

$

1,717.4

$

1,536.0

$

1,514.7

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(unaudited)

Three months ended

    

March 31, 

2024

    

2023

Three months ended

    

March 31, 

2023

    

2022

(in millions, except share data)

(in millions, except per share and share data)

Revenue

$

172.2

$

174.6

$

161.5

$

172.2

Costs and expenses:

 

 

  

 

 

Operating (excluding depreciation and amortization)

 

78.1

 

87.3

 

67.5

 

78.1

Selling, general and administrative

 

85.5

 

38.3

 

36.4

 

85.5

Depreciation and amortization

 

45.5

 

44.4

 

52.4

 

45.5

 

209.1

 

170.0

 

156.3

 

209.1

(Loss) income from operations

 

(36.9)

 

4.6

Income (loss) from operations

 

5.2

 

(36.9)

Other income (expense):

 

 

  

 

 

Interest expense

 

(14.9)

 

(7.4)

 

(21.0)

 

(14.9)

Loss on sale of assets, net

(0.4)

Other income, net

 

1.2

 

8.7

 

0.3

 

1.2

(Loss) income from operations before provision for income tax

 

(50.6)

 

5.5

Loss before provision for income tax

 

(15.5)

 

(50.6)

Income tax benefit

 

12.6

 

0.2

 

0.5

 

12.6

Net (loss) income

$

(38.0)

$

5.7

Net loss

$

(15.0)

$

(38.0)

Basic and diluted (loss) earnings per common share

Basic and diluted loss per common share

Basic

$

(0.46)

$

0.07

$

(0.18)

$

(0.46)

Diluted

$

(0.46)

$

0.07

$

(0.18)

$

(0.46)

Weighted-average common shares outstanding

Basic

83,028,769

83,286,934

81,347,672

83,028,769

Diluted

83,028,769

86,422,983

81,347,672

83,028,769

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

FOR THE THREE MONTHS ENDED MARCH 31, 20232024 AND 20222023

(unaudited)

Common

Treasury

Additional

Total

Common

Treasury

Additional

Total

Common

Stock

Stock at

Paid-in

Accumulated

Stockholders'

Common

Stock

Stock at

Paid-in

Retained

Stockholders'

    

Stock

    

Par Value

    

Cost

    

Capital

Income

    

Equity

    

Stock

    

Par Value

    

Cost

    

Capital

Earnings

    

Equity

(in millions, except share data)

Balances at January 1, 2023

86,417,733

 

$

1.0

$

(108.6)

$

374.7

$

308.0

$

575.1

(in millions, except share data)

Balances at January 1, 2024

83,557,786

 

$

1.0

$

(154.9)

$

391.8

$

20.3

$

258.2

Stock-based compensation

 

 

5.6

 

 

5.6

 

 

3.0

 

 

3.0

Issuance of restricted stock, net

1,783,965

 

 

 

111,431

 

 

 

Purchase of shares

(2,642,178)

 

(28.4)

(28.4)

(339,891)

 

(1.6)

(1.6)

Net loss

 

 

 

(38.0)

 

(38.0)

 

 

 

(15.0)

 

(15.0)

Balances at March 31, 2023(1)

85,559,520

 

$

1.0

$

(137.0)

$

380.3

$

270.0

$

514.3

Balances at March 31, 2024(1)

83,329,326

 

$

1.0

$

(156.5)

$

394.8

$

5.3

$

244.6

(1)Included in outstanding shares as of March 31, 20232024 are 3,057,0371,482,690 non-vested shares of restricted stock awards granted to employees and directors.

Common

Treasury

Additional

Total

Common

Treasury

Additional

Total

Common

Stock

Stock at

Paid-in

Accumulated

Stockholders'

Common

Stock

Stock at

Paid-in

Retained

Stockholders'

    

Stock

    

Par Value

    

Cost

    

Capital

Income

    

Equity

    

Stock

    

Par Value

    

Cost

    

Capital

Earnings

    

Equity

(in millions, except share data)

Balances at January 1, 2022

87,392,088

 

$

1.0

 

$

(89.2)

$

348.5

$

310.5

$

570.8

(in millions, except share data)

Balances at January 1, 2023

86,417,733

 

$

1.0

$

(108.6)

$

374.7

$

308.0

$

575.1

Stock-based compensation

 

 

 

5.6

 

 

5.6

 

 

5.6

 

 

5.6

Issuance of restricted stock, net

704,864

 

 

 

 

1,783,965

 

 

 

Purchase of shares

(298,386)

 

(5.3)

(5.3)

(2,642,178)

 

(28.4)

(28.4)

Net income

5.7

5.7

Balances at March 31, 2022(1)

87,798,566

 

$

1.0

 

$

(94.5)

$

354.1

$

316.2

$

576.8

Net loss

 

 

 

(38.0)

 

(38.0)

Balances at March 31, 2023(1)

85,559,520

 

$

1.0

 

$

(137.0)

$

380.3

$

270.0

$

514.3

(1)

Included in outstanding shares as of March 31, 20222023 are 3,721,6383,057,037 non-vested shares of restricted stock awards granted to employees and directors.

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(unaudited)

Three months ended

    

March 31, 

2023

2022

(in millions)

Cash flows from operating activities:

 

  

 

  

Net (loss) income

$

(38.0)

$

5.7

Adjustments to reconcile net (loss) income to net cash provided by operating activities:

 

 

Depreciation and amortization

 

45.5

 

44.4

Deferred income taxes

 

(14.5)

 

(2.0)

Provision for doubtful accounts

 

2.6

 

0.4

Loss on sale of assets, net

0.4

Amortization of debt issuance costs and discount

 

0.4

0.4

Non-cash compensation

 

5.4

 

5.7

Other non-cash items

 

(0.1)

 

(0.1)

Changes in operating assets and liabilities:

 

 

Receivables and other operating assets

 

(5.4)

 

(5.7)

Payables and accruals

 

36.7

 

0.2

Net cash provided by operating activities

$

32.6

$

49.4

Cash flows from investing activities:

 

  

 

Capital expenditures

$

(60.2)

$

(42.1)

Other investing activities

 

0.1

 

0.5

Net cash used in investing activities

$

(60.1)

$

(41.6)

Cash flows from financing activities:

 

  

 

Proceeds from issuance of long-term debt, net

$

51.0

$

Payments on long-term debt and finance lease obligations

 

(4.9)

 

(5.0)

Purchase of shares

(28.4)

(5.3)

Net cash provided by (used in) financing activities

$

17.7

$

(10.3)

Decrease in cash and cash equivalents

 

(9.8)

 

(2.5)

Cash and cash equivalents, beginning of period

 

31.0

 

193.2

Cash and cash equivalents, end of period

$

21.2

$

190.7

Supplemental disclosures of cash flow information:

 

  

 

Cash paid during the periods for interest

$

14.5

$

2.8

Cash paid during the periods for income taxes

$

$

Cash received during the periods for refunds of income taxes

$

4.3

$

Non-cash operating activities:

Operating lease additions

$

0.8

$

Non-cash financing activities:

 

  

 

Finance lease additions

$

1.9

$

3.5

Capital expenditures within accounts payable and accruals

$

32.2

$

20.3

Three months ended

    

March 31, 

2024

2023

(in millions)

Cash flows from operating activities:

 

  

 

  

Net loss

$

(15.0)

$

(38.0)

Adjustments to reconcile net (loss) income to net cash provided by operating activities:

 

 

Depreciation and amortization

 

52.7

 

45.5

Deferred income taxes

 

(1.4)

 

(14.5)

Provision for doubtful accounts

 

2.7

 

2.6

Gain on sale of operating assets, net

(0.3)

Amortization of debt issuance costs and discount

 

0.4

0.4

Change in fair value of derivative instruments

1.1

Non-cash compensation

 

3.0

 

5.4

Other non-cash items

 

(0.2)

 

(0.1)

Changes in operating assets and liabilities:

 

 

Receivables and other operating assets

 

(6.0)

 

(5.4)

Payables and accruals

 

(3.8)

 

36.7

Net cash provided by operating activities

$

33.2

$

32.6

Cash flows from investing activities:

 

  

 

Capital expenditures

$

(72.5)

$

(60.2)

Other investing activities

 

 

0.1

Net cash used in investing activities

$

(72.5)

$

(60.1)

Cash flows from financing activities:

 

  

 

Proceeds from issuance of long-term debt, net

$

40.0

$

51.0

Payments on long-term debt and finance lease obligations

 

(5.4)

 

(4.9)

Reimbursement of finance lease payments

1.7

Purchase of shares

(1.2)

(28.4)

Net cash provided by financing activities

$

35.1

$

17.7

Decrease in cash and cash equivalents

 

(4.2)

 

(9.8)

Cash and cash equivalents, beginning of period

 

23.4

 

31.0

Cash and cash equivalents, end of period

$

19.2

$

21.2

Supplemental disclosures of cash flow information:

 

  

 

Cash paid during the periods for interest, net

$

19.3

$

14.5

Cash paid during the periods for income taxes

$

$

Cash received during the periods for refunds of income taxes

$

$

4.3

Non-cash operating activities:

Operating lease additions

$

2.5

$

0.8

Non-cash investing and financing activities:

 

 

Finance lease additions

$

0.5

$

1.9

Excise tax payable

$

0.4

$

Capital expenditures within accounts payable and accruals

$

41.4

$

32.2

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

FOR THE THREE MONTHS ENDED MARCH 31, 20232024

(unaudited)

Note 1. General Information

WideOpenWest, Inc. (“WOW” or the “Company”) is one of the nation’s leading broadband providers offering an expansive portfolio of advanced services, including high-speed data (“HSD”), cable television (“Video”), and digital telephony (“Telephony”) services to residential and business customers. The Company serves customers in 1516 markets in the United States which consist of Detroit and Lansing, Michigan; Augusta, Columbus, Newnan and West Point, Georgia; Charleston and Greenville County, South Carolina; Dothan, Auburn, Huntsville and Montgomery, Alabama; Knoxville, Tennessee; and Panama City, Pinellas County and Seminole County, Florida.

The Company’s operations are managed and reported to its Chief Executive Officer (“CEO”), the Company’s chief operating decision maker, on a consolidated basis. The CEO assesses performance and allocates resources based on the consolidated results of operations. Under this organizational and reporting structure, the Company operates as one reportable segment.  

Note 2. Summary of Significant Accounting Policies

Principles of Consolidation and Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and with the instructions to Form 10-Q and Article 10 of Regulation S-X for interim financial information. Certain information and footnote disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission (“SEC”); however, in the opinion of management, the disclosures made are adequate to ensure the information presented is not misleading. The year-end consolidated balance sheet was derived from audited financial statements.

In the opinion of management, all normally recurring adjustments considered necessary for the fair presentation of the financial statements have been included, and the financial statements present fairly the financial position and results of operations for the interim periods presented. The results of operations for any interim period are not necessarily indicative of results expected for the full year or any future period. These unaudited condensed consolidated financial statements should be read in conjunction with the 20222023 Annual Report filed with the SEC on February 27, 2023.March 13, 2024.

All significant intercompany accounts and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of financial statements in accordance with GAAP requires management to make assumptions and estimates that affect the reported amounts and disclosures of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts and disclosures of revenues and expenses during the reporting period. The Company bases its estimates on historical experience and on various other assumptions that it believes are reasonable under the circumstances. To the extent there are differences between those estimates and actual results, the unaudited condensed consolidated financial statements may be materially affected.

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Recently Issued Accounting Standards

ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures

In November 2023, Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-07, Segment Reporting (Topic 280), Improvement to Reportable Segment Disclosures.  ASU 2023-07 will require public business entities (“PBEs”)  to disclose, on an annual and interim basis, significant segment expenses provided to the chief operating decision maker (“CODM”) including a profit and loss; an amount for other segment items by reportable segment, including  a description of composition; annual disclosures about a reportable segment’s profit or loss; if a CODM uses more than one measure of a segment’s profit or loss the PBE may report one or more of those additional measures; and requires that a PBE disclose the title and position of the CODM. The updated disclosure requirements are to be adopted for annual periods beginning after December 15, 2023.  The Company does not anticipate adoption will have a material impact on the financial position, results of operations or cash flows.

ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures

In October 2023, FASB issued Accounting Standard Update (“ASU”) 2023-09, Income Taxes (Topic 740), Improvement to Income Tax Disclosures.  ASU 2023-09 will require all entities to disclose more detailed information in their reconciliation of their statutory tax rate to their effective tax rate. This requires PBEs to include incremental detail in a numerical, tabular format, while all other entities will do so through enhanced qualitative disclosures. The ASU also requires entities to disclose more detailed information about income taxes paid, including by jurisdiction; pretax income (or loss) from continuing operations; and income tax expense (or benefit). The updated disclosure requirements are to be adopted for annual periods beginning after December 15, 2023.  The Company does not anticipate adoption will have a material impact on the financial position, results of operations or cash flows.

Note 3. Revenue from Contracts with Customers

Revenue by Service Offering

The following table presents revenue by service offering:

Three months ended

March 31, 

    

2023

   

2022

(in millions)

Residential subscription

HSD

$

86.8

$

82.3

Video

 

39.2

 

45.7

Telephony

 

5.6

 

6.3

Total residential subscription

$

131.6

$

134.3

Business subscription

HSD

$

18.4

$

17.8

Video

2.9

2.9

Telephony

6.5

7.0

Total business subscription

$

27.8

$

27.7

Total subscription services revenue

159.4

162.0

Other business services revenue(1)

5.2

5.3

Other revenue

7.6

7.3

Total revenue

$

172.2

$

174.6

Three months ended

March 31, 

    

2024

   

2023

(in millions)

Residential subscription

HSD

$

86.9

$

86.8

Video

 

29.3

 

39.2

Telephony

 

4.8

 

5.6

Total residential subscription

$

121.0

$

131.6

Business subscription

HSD

$

19.3

$

18.4

Video

2.5

2.9

Telephony

6.2

6.5

Total business subscription

$

28.0

$

27.8

Total subscription services revenue

149.0

159.4

Other business services revenue(1)

5.3

5.2

Other revenue

7.2

7.6

Total revenue

$

161.5

$

172.2

(1)Includes wholesale and colocation lease revenue of $5.0 million and $4.7 million for each of the three months ended March 31, 2024 and 2023, and 2022.respectively.

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Promotional Costs

The following table summarizes the activity of promotional costs:

Three months ended

March 31, 

2024

2023

(in millions)

Balance at beginning of period

$

20.4

$

18.0

Deferral

 

2.1

2.1

Amortization

 

(2.2)

(1.6)

Balance at end of period

$

20.3

$

18.5

The following table presents the current and non-current portion of promotional costs for the periods presented:

March 31,  2024

    

December 31,  2023

(in millions)

Current promotional costs

$

8.3

$

8.0

Non-current promotional costs

12.0

12.4

Total promotional costs

$

20.3

$

20.4

Costs of Obtaining Contracts with Customers

The following table summarizes the activity of costs of obtaining contracts with customers:

Three months ended

Three months ended

March 31, 

March 31, 

2023

2022

2024

2023

(in millions)

(in millions)

Balance at beginning of period

$

39.5

$

37.3

$

42.4

$

39.5

Deferral

 

4.4

 

3.8

 

4.7

 

4.4

Amortization

 

(4.0)

 

(3.4)

 

(4.2)

 

(4.0)

Balance at end of period

$

39.9

$

37.7

$

42.9

$

39.9

The following table presents the current and non-current portion of costs of obtaining contracts with customers as of the end of the corresponding periods:

    

March 31,  2023

    

December 31,  2022

March 31,  2024

    

December 31,  2023

(in millions)

(in millions)

Current costs of obtaining contracts with customers

$

15.7

$

15.6

$

16.7

$

16.5

Non-current costs of obtaining contracts with customers

24.2

23.9

26.2

25.9

Total costs of obtaining contracts with customers

$

39.9

$

39.5

$

42.9

$

42.4

The current portion and the non-current portion of costs of obtaining contracts with customers are included in prepaid expenses and other and other non-current assets, respectively, in the Company’s unaudited condensed consolidated balance sheets. Amortization of costs of obtaining contracts with customers is included in selling, general and administrative expense in the Company’s unaudited condensed consolidated statements of operations.

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Contract Liabilities

The following table summarizes the activity of current and non-current contract liabilities:

Three months ended

Three months ended

March 31, 

March 31, 

2023

2022

2024

2023

(in millions)

(in millions)

Balance at beginning of period

$

2.7

$

3.3

$

2.5

$

2.7

Deferral

 

2.5

 

3.2

 

2.4

 

2.5

Revenue recognized

 

(2.7)

 

(3.4)

 

(2.6)

 

(2.7)

Balance at end of period

$

2.5

$

3.1

$

2.3

$

2.5

The following table presents the current and non-current portion of contract liabilities as of the end of the corresponding periods:

March 31,  2023

December 31,  2022

March 31,  2024

December 31,  2023

(in millions)

(in millions)

Current contract liabilities

$

2.2

$

2.4

$

2.1

$

2.2

Non-current contract liabilities

0.3

0.3

0.2

0.3

Total contract liabilities

$

2.5

$

2.7

$

2.3

$

2.5

The current portion and the non-current portion of contract liabilities are included in the current portion of unearned service revenue and other non-current liabilities, respectively, in the Company’s unaudited condensed consolidated balance sheets.

Unsatisfied Performance Obligations

Revenue from month-to-month residential subscription service contracts have historically represented a significant portion of the Company’s revenue and the Company expects that this will continue to be the case in future periods.  All residential subscription service performance obligations will be satisfied within one year.

A summary of expected business subscription and other business services revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied as of March 31, 20232024 is set forth in the table below:

    

2023

    

2024

    

2025

    

Thereafter

    

Total

    

2024

    

2025

    

2026

    

Thereafter

    

Total

(in millions)

(in millions)

Subscription services

$

35.8

30.8

$

13.3

$

3.0

$

82.9

$

36.2

$

27.0

$

9.0

$

3.7

$

75.9

Other business services

 

2.2

 

2.2

 

0.7

 

0.2

 

5.3

 

2.4

 

1.8

 

0.8

 

0.2

 

5.2

Total expected revenue

$

38.0

$

33.0

$

14.0

$

3.2

$

88.2

$

38.6

$

28.8

$

9.8

$

3.9

$

81.1

Provision for Doubtful Accounts

The provision for doubtful accounts and the allowance for doubtful accounts are based on the aging of the individual receivables, historical trends and current and anticipated future economic conditions. The Company manages credit risk by disconnecting services to customers who are delinquent, generally after 100 days of delinquency. The individual receivables are written-off after all reasonable efforts to collect the funds have been made. Actual write-offs may differ from the amounts reserved.

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The following table presents the change in the allowance for doubtful accounts for trade accounts receivable:

Three months ended

Three months ended

March 31, 

March 31, 

    

2023

    

2022

2024

    

2023

(in millions)

(in millions)

Accounts receivable - trade

$

43.7

$

43.1

Allowance for doubtful accounts:

Balance at beginning of period

$

4.3

$

4.3

$

6.7

$

4.3

Provision charged to expense(1)

 

2.6

 

0.4

Provision charged to expense

 

2.7

 

2.6

Accounts written off, net of recoveries

 

(2.1)

 

(1.9)

 

(3.0)

 

(2.1)

Balance at end of period

$

4.8

$

2.8

$

6.4

$

4.8

Accounts receivable - trade, net of allowance for doubtful accounts

$

37.3

$

38.3

(1)During the quarter ended March 31, 2022, the Company released $0.8 million of a reserve established in 2020 related to COVID-19.

Note 4. Plant, Property and Equipment, Net

Plant, property and equipment consists of the following:

March 31, 

December 31, 

March 31, 

December 31, 

    

2023

    

2022

    

2024

    

2023

(in millions)

(in millions)

Distribution facilities

$

1,372.5

$

1,341.1

$

1,573.8

$

1,510.6

Head-end equipment

 

289.9

 

296.5

Customer premise equipment

 

265.8

 

272.3

 

276.8

 

274.9

Head-end equipment

 

261.8

 

256.7

Computer equipment and software

 

161.8

 

156.4

 

187.9

 

182.0

Telephony infrastructure

 

49.4

 

52.4

 

48.0

 

48.0

Buildings and leasehold improvements

 

32.3

 

33.4

 

33.7

 

33.4

Vehicles

 

24.7

 

22.9

 

28.4

 

28.1

Office and technical equipment

 

19.1

 

19.1

 

19.1

 

19.1

Land

 

4.4

 

4.4

 

4.4

 

4.4

Construction in progress (including material inventory and other)

 

53.6

 

43.5

 

70.3

 

76.6

Total property, plant and equipment

 

2,245.4

 

2,202.2

 

2,532.3

 

2,473.6

Less accumulated depreciation

 

(1,502.7)

 

(1,476.4)

 

(1,684.2)

 

(1,643.2)

$

742.7

$

725.8

$

848.1

$

830.4

Depreciation expense for the three months ended March 31, 2024 and 2023 was $52.7 million and 2022 was $45.4 million, respectively. Included in depreciation and $44.3amortization expense in the consolidated statement of operations were net gains on sales of operating assets of $0.3 million and nil for the three months ended March 31, 2024 and 2023, respectively.

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Note 5. Accrued Liabilities and Other

Accrued liabilities and other consists of the following:

March 31, 

December 31, 

March 31, 

December 31, 

    

2023

    

2022

    

2024

    

2023

(in millions)

(in millions)

Payroll and employee benefits

$

16.4

$

15.5

Programming costs

11.5

11.4

Other accrued liabilities

7.0

6.8

Employee severance

6.9

5.4

Patent litigation settlement

$

36.7

$

1.3

5.8

10.0

Payroll and employee benefits

15.1

22.2

Other accrued liabilities

14.3

12.7

Programming costs

13.1

15.9

Franchise and revenue sharing fees

 

3.9

 

4.9

Property, income, sales and use taxes

8.1

5.8

2.8

1.5

Franchise and revenue sharing fees

 

4.6

 

5.6

Utility pole costs

 

1.4

 

1.6

 

2.0

 

2.4

Customer cash collections (Transition Services Agreements)

3.6

Professional fees

 

1.9

 

2.1

$

93.3

$

68.7

$

58.2

$

60.0

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Note 6. Long-Term Debt and Finance Leases

The following table summarizes the Company’s long-term debt and finance leases:

December 31, 

December 31, 

March 31, 2023

2022

March 31, 2024

2023

    

Available

    

    

    

Available

    

    

borrowing

Effective

Outstanding

Outstanding

borrowing

Effective

Outstanding

Outstanding

capacity

interest rate(1)

    

balance

    

balance

capacity

interest rate(1)

    

balance

    

balance

(in millions)

(in millions)

Long-term debt:

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Term B Loans, net(2)

$

 

7.90

%

$

716.1

$

717.7

$

 

8.30

%

$

709.6

$

711.3

Revolving Credit Facility(3)

 

185.4

 

7.67

%

 

60.0

 

9.0

 

4.3

 

8.07

%

 

241.0

 

201.0

Total long-term debt

$

185.4

 

 

776.1

 

726.7

$

4.3

 

 

950.6

 

912.3

Other Financing

1.3

1.4

Finance lease obligations

 

  

 

  

 

19.5

 

20.6

 

  

 

  

 

21.5

 

24.6

Total long-term debt and finance lease obligations

 

  

 

  

 

795.6

 

747.3

Total long-term debt, finance lease obligations and other

 

  

 

  

 

973.4

 

938.3

Debt issuance costs, net(4)

 

  

 

  

 

(4.4)

 

(4.6)

 

  

 

  

 

(3.5)

 

(3.8)

Sub-total

 

  

 

  

 

791.2

 

742.7

 

  

 

  

 

969.9

 

934.5

Less current portion

 

  

 

  

 

(17.1)

 

(17.7)

 

  

 

  

 

(17.5)

 

(18.8)

Long-term portion

 

 

  

$

774.1

$

725.0

 

 

  

$

952.4

$

915.7

(1)Represents the effective interest rate in effect for all borrowings outstanding as of March 31, 20232024 pursuant to each debt instrument including the applicable margin.
(2)At March 31, 20232024 and December 31, 20222023 includes $4.8$3.9 million and $5.0$4.1 million of net unamortized discounts, respectively.
(3)Available borrowing capacity at March 31, 20232024 represents $250.0 million of total availability less borrowing of $60.0$241.0 million on the Revolving Credit Facility and outstanding letters of credit of $4.6$4.7 million. Letters of credit are used in the ordinary course of business and are released when the respective contractual obligations have been fulfilled by the Company.
(4)At March 31, 20232024 and December 31, 2022,2023, debt issuance costs include $3.4$2.9 million and $3.5$3.0 million related to Term B Loans and $1.0$0.7 million and $1.1$0.8 million related to the Revolving Credit Facility, respectively.

Refinancing10

Table of the Term B Loans and Revolving Credit FacilityContents

On December 20, 2021, the Company entered into a new secured credit agreement with Morgan Stanley Senior Funding, Inc., as administrative agent, collateral agent and issuing bank (the “Credit Agreement”).  The Credit Agreement consists of (i) a newSenior Secured Term B Loan B in an aggregate principal amount of $730.0 million (“Term B Loan”) and (ii) a $250.0 million revolving credit commitment.commitment (“Revolving Credit Facility” together with the Term B Loan, the “Senior Secured Credit Facility”).  The Term B Loan B matures in December 2028 and bears interest at a rate equal to the Secured Overnight Financing Rate (“SOFR”) plus 3.00%, subject to a 50 basis point floor, and the revolving credit commitment bears interest at a rate equal to SOFR plus 2.75%, subject to a 50 basis point commitment fee rate for unused commitments, and matures in December 2026. The Senior Secured Term B loansLoans and Revolving Credit Facility are secured on a first-priority basis by a lien on substantially all of the Company’s assets, subject to certain exceptions and permitted liens.

As of March 31, 2023,2024, the Company was in compliance with all debt covenants.

Note 7. Stock-Based Compensation

The Company’s stock incentive plan, the 2017 Omnibus Incentive Plan, provides for grants of stock options, restricted stock and performance awards. The Company���sCompany’s directors, officers and other employees and persons who engage in services for the Company are eligible for grants under the plan. The stock incentive plan has authorized 12,074,12815,924,128 shares of the Company’s common stock to be available for issuance, subject to adjustment in the event of a reorganization, stock split, merger or similar change in the Company’s corporate structure or the outstanding shares of common stock.

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Restricted stock awards generally vest ratably over a four year period based on the date of grant. For restricted stock awards that contain only service conditions for vesting, the Company calculates the award fair value based on the closing stock price on the accounting grant date.

The Company recorded $5.4$3.0 million and $5.7$5.4 million of total non-cash compensation expense for the three months ended March 31, 20232024 and 2022,2023, respectively. Certain awards were modified during the year ended December 31, 2021 and were classified as liabilities. During the three months ended March 31, 2023, theThe remainder of these liability-based awards were settled with shares of restricted stock for approximately $0.3 million. The non-cash compensation expense associated with these awards was nil and $0.1approximately $0.3 million for the three months ended March 31, 2024 and 2023, and 2022, respectively and is included in total non-cash compensation expense.respectively.

The following table presents restricted stock activity during the three months ended March 31, 2023:2024:

Number of

Unvested

Restricted Stock

Shares

Outstanding, beginning of period

3,223,9952,451,026

Granted

1,843,673164,725

Vested

(1,950,923)(1,079,767)

Forfeited

(59,708)(53,294)

Outstanding, end of period(1)

3,057,0371,482,690

(1)The total outstanding non-vested shares of restricted stock awards granted to employees and directors are included in total outstanding shares as of March 31, 2023.2024.

Grants of Performance Shares

On March 3, 2023, the

The Company granted 264,028began issuing performance shares which will vestto certain executives in 2020. Each performance share grant has a performance period of three years and is based on the Company’s achievement level relative to the following performance measures at December 31, 2025:to: 50% based upon the Company’s Total Shareholder Return (“TSR”) relative to the TSRs of the Company’s peer group and 50% based on the Company’s three-year cumulative EBITDA metric. EBITDA is defined as net income (loss) before net interest expense, income taxes, depreciation and amortization (including impairments), impairment losses on intangibles and goodwill, the write-off of any asset, loss on early extinguishment of debt, integration and restructuring expenses and all non-cash charges and expenses (including stock compensation expense) and certain other income and expenses. Upon achievement of the minimum threshold performance metric, the grantee may earn 50% to 200% of their respective target shares based on the performance goal.  

The performance shares based on relative TSR performance have a market condition and are valued using a Monte Carlo simulation model on the grant date, which resulted in a grant date fair value of $16.19 per share. The estimated fair value is amortized to expense over the requisite service period, which ends on December 31, 2025. The following assumptions were used in the Monte Carlo simulation for computing the grant date fair value of the performance shares with a market condition: risk-free interest rate of 4.62%, volatility factors in the expected market price of the Company's common shares of 51.61% and an expected life of three years.

The performance shares based on three-year cumulative EBITDA have a performance condition. The probability of achieving the performance condition is assessed at each reporting period. If it is deemed probable that the performance condition will be met, compensation cost will be recognized based on the closing price per share of the Company's common

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stock on the date of the grant multiplied by the number of awards expected to be earned. If it is deemed that it is not probable that the performance condition will be met, the Company will discontinue the recognition of compensation cost and any compensation cost previously recorded will be reversed.  AtAs of March 31, 2023, achievement of2024, the Company determined that it was not probable that the performance conditions associatedcondition based on three-year cumulative EBITDA would be met for the performance shares issued in 2022 and 2023.  This conclusion is consistent with the assessment performed at December 31, 2023 2022 and 2021 performance shares was deemed probable.  as such, no compensation expense has been recognized for these awards.

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Note 8. Equity

On October 4, 2022, the Company’s Board of Directors authorized the Company to repurchase up to $50.0 million of its outstanding common stock. As of March 31, 2023, we repurchased approximately 3.1 million shares for $33.4 million since inception ofThe Company completed the Share Repurchase Program.

Program in June 2023 with approximately 4.9 million shares purchased for $50.4 million (including commissions).  

The following table summarizes the Company’s purchases of WOW common stock during the three months ended March 31, 20232024 and 2022,2023, respectively. These shares are reflected as treasury stock in the Company’s consolidated balance sheets.

    

Three months ended

    

March 31,

    

March 31, 

2023

2022

2024

2023

(shares)

(shares)

Share buybacks

1,941,033

1,941,033

Income tax withholding(1)

 

701,145

 

298,386

 

339,891

701,145

2,642,178

298,386

339,891

2,642,178

(1)Generally, the Company withholds shares to cover the income tax witholdingswithholdings of the employee upon vesting. These shares are not part of the board approved Share Repurchase Program.

Note 9. Earnings per Common Share

Basic earnings or loss per share attributable to the Company’s common stockholders is computed by dividing net income or loss attributable to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings or loss per share attributable to common stockholders presents the dilutive effect, if any, on a per share basis of potential common shares (such as restricted stock units) as if they had been vested or converted during the periods presented. No such items were included in the computation of diluted loss or earnings per share for the three months ending March 31, 2024 or 2023 because the Company incurred a net loss and the effect of inclusion would have been anti-dilutive.

Three months ended

Three months ended

March 31, 

March 31, 

    

2023

    

2022

    

2024

    

2023

(in millions, except share data)

Net (loss) income

$

(38.0)

$

5.7

(in millions, except share data)

Net loss

$

(15.0)

$

(38.0)

Basic weighted-average shares

 

83,028,769

 

83,286,934

 

81,347,672

 

83,028,769

Effect of dilutive securities:

 

 

 

 

Restricted stock awards

 

 

3,136,049

 

 

Diluted weighted-average shares

 

83,028,769

 

86,422,983

 

81,347,672

 

83,028,769

Basic and diluted (loss) earnings per common share

Basic

$

(0.46)

$

0.07

$

(0.18)

$

(0.46)

Diluted

$

(0.46)

$

0.07

$

(0.18)

$

(0.46)

The dilutive effect of the potential common shares from the performance shares is included in diluted earnings per share upon the satisfaction of certain performance and market conditions. These conditions are evaluated at each reporting period and if the conditions have been satisfied during the reporting period, the number of contingently issuable shares are included in the computation of diluted earnings per share. As of March 31, 2023, the Company determined the performance conditions were not yet achieved; however, the market conditions indicated a certain level of achievement within the payout range. Therefore, the contingently issuable performance shares associated with the market condition were included in the computation of diluted earnings per share, if they have a dilutive effect on earnings per share.

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Note 10. Fair Value Measurements

The fair values of cash and cash equivalents, receivables and trade payables approximate their carrying values due to the short-term nature of these instruments. For assets and liabilities of a long-term nature, the Company determines fair value based on the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. Market or observable inputs are the preferred source of values, followed by unobservable inputs or assumptions based on hypothetical transactions in the absence of market inputs. The Company applies the following hierarchy in determining fair value:

Level 1, defined as observable inputs being quoted prices in active markets for identical assets;
Level 2, defined as observable inputs other than quoted prices included in Level 1, including quoted prices for similar assets and liabilities in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which significant inputs and significant value drivers are observable in active markets; and
Level 3, defined as values determined using models that utilize significant unobservable inputs for which little or no market data exists, discounted cash flow methodologies or similar techniques, or other determinations requiring significant management judgment or estimation.

During the first quarter of 2024, the Company entered into five interest rate swap arrangements.  The estimatedCompany’s derivative instrument is accounted for at fair value on a recurring basis and classified within Level 2 of the Company’s long-term debt is based on dealer quotes considering current market rates for the Company’s credit facility and is classified as Level 2. The ratio of the Company’s aggregate debt balance has trended from quoted market prices in active markets to quoted prices in non-active markets. The fair value of the Company’s long-term debt was valued at $706.5 million and $699.2 million as of March 31, 2023 and December 31, 2022, respectively. Long-term debt fair value does not include debt issuance costs and discounts. valuation hierarchy.

Level 1

    

Level 2

Level 3

    

Total

(in millions)

Financial Assets

Interest rate swaps (1)

$

$

3.1

$

$

3.1

Total

$

$

3.1

$

$

3.1

Financial Liabilities

Interest rate swaps (1)

$

   

$

4.2

   

$

   

$

4.2

Long-term debt, net (2)

619.0

619.0

Total

$

$

623.2

$

$

623.2

(1)Measured as the present value of all expected future cash flows based on the SOFR-based swap yield curves as of March 31, 2024. The present value calculation uses discount rates that have been adjusted to reflect the credit quality of the Company and its counterparties.
(2)Measured based on dealer quotes considering current market rates for the Company’s credit facility. The ratio of the Company’s aggregate debt balance has trended from quoted market prices in active markets to quoted prices in non-active markets. Debt fair value does not include debt issuance costs and discount.

There were no transfers into or out of Level 1, 2 or 3 during the periods ended March 31, 20232024 and December 31, 2022.2023.

The Company’s nonfinancial assets such as franchise operating rights, property, plant, and equipment, and other intangible assets are not measured at fair value on a recurring basis; however, they are subject to fair value adjustments in certain circumstances, such as when there is evidence that an impairment may exist.  When such impairments are recorded, fair values are generally classified within Level 3 of the valuation hierarchy.

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Note 11. Derivative Instruments

The Company is exposed to certain risks during the normal course of its business arising from adverse changes in interest rates. The Company selectively uses derivative financial instruments (“derivatives”), including interest rate swaps, to manage interest rate risk. The Company does not hold or issue derivative instruments for speculative purposes. Fluctuations in interest rates can be volatile, and the Company’s risk management activities do not totally eliminate these risks. Consequently, these fluctuations could have a significant effect on the Company’s financial results.

The Company’s exposure to interest rate risk results primarily from its variable rate borrowings. At various points during the first quarter of 2024, the Company entered into five separate pay-fixed interest rate swap agreements for a notional amount of $100 million each.

As of March 31, 2024, the Company is the fixed rate payor on five interest rate swap contracts that effectively fix the SOFR-based index used to determine the interest rates charged on the Company’s total long-term debt of $954.5 million, not including unamortized debt issuance costs and discount. These contracts fix approximately 52% of the Company’s term loan variable rate exposure at an average of 4.3% expiration dates of February and March 2027. The Company accounts for each agreement on a fair value basis at each reporting period.  

The following table summarizes the notional amounts and fair values of the Company’s outstanding derivatives by risk category and instrument type within the condensed consolidated balance sheet as of March 31, 2024. The Company did not have any derivative instruments as of December 31, 2023.

Fair Value

Fair Value

Other

Other

Notional

Current

Non-current

Amount

Assets

    

Liabilities

Derivatives Instruments

(in millions)

Interest rate swap contracts as of March 31, 2024

$

500.0

$

3.1

$

4.2

The Company recognized the change in fair value of $1.1 million, offset by cash receipts of $0.4 million, in interest expense in the condensed consolidated income statement related to these agreements for the three months ended March 31, 2024. See additional disclosure information related to these derivative instruments in Note 10 – Fair Value Measurements.  

Note 12. Income Taxes

The Company accounts for income taxes under the asset and liability method. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the difference is expected to reverse. Additionally, the impact on deferred tax assets and liabilities of changes in tax rates is reflected in the financial statements in the period that includes the date of enactment.

The Company reported income tax benefit of $12.6$0.5 million and income tax benefit of $0.2$12.6 million for the three months ended March 31, 2024 and 2023, respectively.  The change to income tax benefit was primarily related to an increase in income from operations and 2022, respectively.valuation allowance quarter over quarter.

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Note 12.13. Commitments and Contingencies

Sprint Patent Infringement Claim. On March 7, 2018, Sprint Communications Company LP (“Sprint”) filed a complaint in the U.S. District Court for the District of Delaware alleging that the Company infringed a set of patents directed to the provision of Voice over Internet Protocol (“VoIP”) services. This lawsuit was part of a larger, decade long patent enforcement campaign by Sprint aimed at numerous service providers in the broadband and telecommunications industry.  In April 2023, prior to the commencement of the Company’s jury trial on April 24, 2023, the Company and Sprint entered into settlement discussions and also conducted a formal mediation. Those discussions culminated in a negotiated resolution of the pending litigation, for which the parties executed a binding term sheet on April 19, 2023, and a Confidential Settlement and License Agreement on April 28, 2023. The terms of the settlement are confidential, but the agreement does obligate the Company to make payments to Sprint over the course of three years in exchange for a full release of all liability.  

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The Company intends to pursue funding contributions for that settlement from third parties implicated by Sprint’s claims and the Company’s defense, including indemnification claims against the Company’s various affected equipment providers. As a result of the settlement, the Company accrued $46.8 million as of March 31, 2023, and the associated expense iswas included in selling, general and administrative expenses.  The Company does not believe thatexpenses for the settlement will have a material impact on the Company’s capital expenditures.quarter ended March 31, 2023.

The Company is also party to various other legal proceedings (including individual, class and putative class actions) arising in the normal course of its business covering a wide range of matters and types of claims including, but not limited to, general contracts, billing disputes, rights of access, programming, taxes, fees and surcharges, consumer protection, trademark and patent infringement, employment, regulatory, tort, claims of competitors and disputes with other carriers.

In accordance with GAAP, the Company accrues an expense for pending litigation when it determines that an unfavorable outcome is probable and the amount of the loss can be reasonably estimated. Legal defense costs are expensed as incurred. None of the Company’s existing accruals for pending matters are material. The Company consistently monitors its pending litigation for the purpose of adjusting its accruals and revising its disclosures accordingly, in accordance with GAAP, when required. However, litigation is subject to uncertainty, and the outcome of any particular matter is not predictable. The Company will vigorously defend its interests in pending litigation, and the Company believes that the ultimate resolution of all such matters, after considering insurance coverage or other indemnities to which it is entitled, will not have a material adverse effect on its consolidated financial position, results of operations, or cash flows.

Note 13. Subsequent Event

Share Repurchase Program

On October 4, 2022, our Board of Directors authorized the Company to repurchase up to $50.0 million of our outstanding common stock. From April 1, 2023 through May 3, 2023, the Company repurchased an additional 0.7 million shares for approximately $8.0 million for a total of 3.8 million shares repurchased in the amount of $41.4 million since the program’s inception.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Overview

We are one of the nation’s leading broadband providers offering an expansive portfolio of advanced services, including high-speed data (“HSD”), cable television (“Video”), and digital telephony (“Telephony”) services to residential customers and offer a full range of products and services to business customers. Our services are delivered across 1516 markets via our efficient, advanced hybrid fiber-coax (“HFC”) network. Our footprint covers certain suburban areas within the states of Alabama, Florida, Georgia, Michigan, South Carolina and Tennessee. At March 31, 2023,2024, our broadband networks passed 1.9 million homes and businesses and served 527,300500,700 customers.

Our core strategy is to provide outstanding service at affordable prices. We execute this strategy by managing our operations to focus on the customer. We believe that the customer experience should be reliable, easy and pleasantly surprising, every time. To achieve this customer experience, we operate one of the most technically advanced and high-performing networks in the industry.

We operate under a broadband first strategy. Our advanced network offers HSD speeds up to 1.2 GIG (1200 Mbps) in approximately 99% of our footprint.footprint and HSD speeds up to 5 GIG (5000 Mbps) in our greenfield expansion markets. Led by our robust HSD offering, our products are available either as an individual service or a bundle to residential and business service customers. Based on our per subscriber economics, we believe that HSD represents the greatest opportunity to enhance profitability across our residential and business markets.

We continue to experience strong demand for our HSD service. For the three months ended March 31, 2023,2024, the average percentage of HSD only new connections was approximately 88%92% compared to an average percentage of approximately 87%88% for the three months ended March 31, 2022. Customers also connected at higher speeds with approximately 76% of2023. Of the HSD only customers, approximately 72% of the new connections purchasingpurchased 500MB or higher speeds during the three months ended March 31, 2023,2024, representing an 8% increasea 4% decrease compared to the three months ended March 31, 2022.2023.  

During the first quarter of 2023, WOW has been focusedis continuing to focus on its market expansion strategy by building out its network in locations adjacent and nonadjacent to its existing network and bringing its state-of-the-art all IP fiber technology and award-winning customer service to those markets. In January we successfullyDuring 2023, WOW launched services to customers in our first greenfield market,the communities of Altamonte Springs, Florida. In February the Company extended its services from Dothan, Alabama to Headland, Alabama, providing the fastest speeds available in the area to its first customers. In March, the Company continued its expansion in Central Florida by launching services in Wekiwa Springs, Casselberry, and Forest City and Casselberry. WOW plans to further extend its footprint by bringing its advanced fiber technology to additional communities within Seminole and Orange Counties,in Florida as well as Headland, Alabama and Mauldin, SC. During the three months ended March 31, 2024, we continued to launch services in Greenville County SC.communities throughout Central Florida.

Key Transactions Impacting Operating Results and Financial Condition

Share Repurchase Program

On October 4, 2022, our Board of Directors authorized us to repurchase up to $50.0 million of our outstanding common stock.  As ofThe Company completed the Share Repurchase Program in June 2023 with approximately 4.9 million shares purchased for $50.4 million (including commissions).  During the quarter ended March 31, 2023, we have repurchased 3.11.9 million shares for approximately $33.4$21.1 million since inceptionas part of the Share Repurchase Program.

 

Critical Accounting Estimates

For a discussion of our critical accounting estimates and the means by which we develop estimates refer to “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 20222023 Annual Report on Form 10-K. There have been no material changes from the critical estimates described in our Form 10-K.

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Homes Passed and Subscribers

We report homes passed as the number of serviceable addresses, such as single residence homes, apartments and condominium units, and businesses passed by our broadband network and listed in our database. We report total subscribers as the number of subscribers who receive at least one of our HSD, Video or Telephony services, without regard to which or how many services they subscribe. We define each of the individual HSD subscribers, Video subscribers and Telephony subscribers as a revenue generating unit (“RGU”). The following table summarizes homes passed, total subscribers and total RGUs for our services as of each respective date and for comparability purposes, presents subscribers associated with the Company’s operations as of each specified date:

Mar. 31,

Jun.30,

Sep. 30,

Dec. 31,

Mar. 31,

Mar. 31,

Jun. 30,

Sep. 30,

Dec. 31,

Mar. 31,

    

2022

    

2022

    

2022

    

2022

2023

    

2023

2023

2023

2023

2024

Homes passed

   

1,886,000

1,886,000

1,886,000

1,886,000

1,885,700

   

1,885,700

1,892,600

1,905,600

1,932,200

1,948,500

Total subscribers

 

534,700

536,600

538,100

530,600

527,300

 

527,300

522,400

517,400

504,100

500,700

HSD RGUs

 

515,000

517,200

518,600

511,600

508,700

 

508,700

507,800

503,400

490,100

489,700

Video RGUs

 

142,000

135,500

129,900

123,200

117,100

 

117,100

110,000

100,800

90,800

79,300

Telephony RGUs

 

97,300

95,200

92,900

89,900

87,700

 

87,700

85,300

82,700

79,500

77,700

Total RGUs

 

754,300

 

747,900

 

741,400

 

724,700

 

713,500

 

713,500

 

703,100

 

686,900

 

660,400

 

646,700

The following table displays the homes passed and subscribers related to the Company’s market expansion activities, which includes edge-outs and Greenfield expansion:

    

Mar. 31,

Jun.30,

Sep. 30,

Dec. 31,

Mar. 31,

    

Mar. 31,

Jun. 30,

Sep. 30,

Dec. 31,

Mar. 31,

    

2022

    

2022

    

2022

    

2022

    

2023

    

2023

    

2023

    

2023

    

2023

    

2024

Homes passed

   

78,600

78,900

79,100

81,100

85,600

   

85,600

92,800

106,700

129,600

147,700

Total subscribers

 

19,500

19,700

19,800

20,300

21,200

 

21,200

23,200

25,800

28,100

32,200

HSD RGUs

 

19,400

19,600

19,700

20,200

21,100

 

21,100

22,900

25,600

27,900

31,900

Video RGUs

 

6,900

6,900

6,900

6,900

6,900

 

6,900

7,000

7,000

7,100

7,200

Telephony RGUs

 

2,800

2,800

2,800

2,900

2,900

 

2,900

3,100

3,600

3,800

4,200

Total RGUs

 

29,100

 

29,300

29,400

30,000

30,900

 

30,900

33,000

36,200

38,800

43,300

While we take appropriate steps to ensure subscriber information is presented on a consistent and accurate basis at any given balance sheet date, we periodically review our policies in light of the variability we may encounter across our different markets due to the nature and pricing of products, services and billing systems. Accordingly, we may from time to time make appropriate adjustments to our subscriber information based on such reviews.

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Financial Statement Presentation

Revenue

Our operating revenue is primarily derived from monthly recurring charges for HSD, Video, Telephony and other business services to residential and business customers, in addition to other revenues.

HSD revenue consists primarily of fixed monthly fees for data service and rental of modems.
Video revenue consists primarily of fixed monthly fees for basic, premium and digital cable television services and rental of video converter equipment, as well as charges from optional services, such as pay-per-view, video-on-demand and other events available to the customer. The Company is required to pay certain cable franchising authorities an amount based on the percentage of gross revenue derived from video services. The Company generally passes these fees on to the customer, which is included in video revenue.
Telephony revenue consists primarily of fixed monthly fees for local service and enhanced services, such as call waiting, voice mail and measured and flat rate long-distance service.

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Other business service revenue consists primarily of monthly recurring charges for session initiated protocol, web hosting, metro Ethernet, wireless backhaul, broadband carrier services and cloud infrastructure services provided to business customers.
Other revenue consists primarily of revenue from paper statement fees, revenue from late fees, line assurance warranty services provided to residential and business customers and revenue from late fees and advertising placement.

Revenues attributable to monthly subscription fees charged to customers for our HSD, Video and Telephony services provided by our broadband networks were 92% and 93% of total revenue for both the three months ended March 31, 2024 and March 31, 2023, and 2022.respectively.  The remaining percentage of total revenue represents non-subscription revenue primarily from other business services, line assurance warranty services and advertising placement.

Costs and Expenses

Our expenses primarily consist of operating, selling, general and administrative expenses, depreciation and amortization expense, and interest expense.

Operating expenses primarily include programming costs, data costs, transport costs and network access fees related to our HSD, Video and Telephony services, hardware/software expenses, network operations and maintenance services, customer service and call center expenses, bad debt, billing and collection expenses and franchise and other regulatory fees.

Selling, general and administrative expenses primarily include salaries and benefits of corporate and field management, sales and marketing personnel, human resources and related administrative costs.

Depreciation and amortization includes depreciation of our network infrastructure, including associated equipment, hardware and software, buildings and leasehold improvements, and finance lease obligations. Amortization is recognized on other intangible assets with definite lives primarily related to acquisitions. Depreciation and amortization expense is presented separately from operating and selling, general and administrative expenses in the accompanying unaudited condensed consolidated statements of operations.

We control our costs of operations by maintaining strict controls on expenditures. More specifically, we are focused on managing our cost structure by improving workforce productivity, increasing the effectiveness of our purchasing activities and maintaining discipline in customer acquisition. We expect programming expenses to continue to increase per Video subscriber due to a variety of factors, including increased demands by owners of some broadcast stations for carriage of other services or payments to those broadcasters for retransmission consent and annual increases imposed by programmers with additional selling power as a result of media consolidation. We have not been able to fully pass these increases on to our customers without the loss of customers, nor do we expect to be able to do so in the future.

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Results of Operations

The following table summarizes our results of operations for the periods presented:

Three months ended

Three months ended

March 31, 

March 31, 

    

2023

    

2022

    

2024

    

2023

(in millions)

(in millions)

Revenue

$

172.2

$

174.6

$

161.5

$

172.2

Costs and expenses:

 

 

Operating (excluding depreciation and amortization)

78.1

 

87.3

 

67.5

 

78.1

Selling, general and administrative

85.5

 

38.3

 

36.4

 

85.5

Depreciation and amortization

45.5

 

44.4

 

52.4

 

45.5

209.1

 

170.0

 

156.3

 

209.1

(Loss) income from operations

(36.9)

 

4.6

Income (loss) from operations

 

5.2

 

(36.9)

Other income (expense):

 

  

 

Interest expense

(14.9)

 

(7.4)

 

(21.0)

 

(14.9)

Loss on sale of assets, net

(0.4)

Other income, net

1.2

 

8.7

 

0.3

 

1.2

(Loss) income before provision for income tax

(50.6)

 

5.5

Loss before provision for income tax

 

(15.5)

 

(50.6)

Income tax benefit

12.6

 

0.2

 

0.5

 

12.6

Net (loss) income

$

(38.0)

$

5.7

Net loss

$

(15.0)

$

(38.0)

Revenue

Total revenue for the three months ended March 31, 20232024 decreased $2.4$10.7 million, or 1%6%, as compared to revenue for the three months ended March 31, 20222023 as follows:

Three months ended

Three months ended

March 31, 

March 31, 

    

2023

    

2022

    

2024

    

2023

(in millions)

(in millions)

Residential subscription

$

131.6

$

134.3

$

121.0

$

131.6

Business services subscription

27.8

 

27.7

Business subscription

 

28.0

 

27.8

Total subscription

159.4

 

162.0

 

149.0

 

159.4

Other business services

5.2

 

5.3

 

5.3

 

5.2

Other

7.6

 

7.3

 

7.2

 

7.6

Total revenue

$

172.2

$

174.6

$

161.5

$

172.2

Subscription Revenue

Total subscription revenue decreased $2.6$10.4 million, or 2%7%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The decrease is primarily driven by a $9.5$11.4 million shift in service offering mix as we continue to experience a result of the reduction in Video and TelephonyHSD RGUs, coupled with a $2.7$6.7 million decrease in volume.volume across all services.  This decrease was partially offset by a $9.6$7.7 million increase in average revenue per unit (“ARPU”) as HSD customers upgrade to higher speed offerings.a result of rate increases in the third quarter of 2023 and first quarter of 2024. ARPU is calculated as subscription revenue for each of the HSD, Video and Telephony services divided by the average total RGUs for each service category for the respective period.

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Other Business Services

Other business services revenue decreasedincreased $0.1 million, or 2%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The decreaseincrease is primarily due to a decreasean increase in wholesale revenue offset by decreases in data center revenue.

Other Revenue

Other revenue increased $0.3decreased $0.4 million, or 4%5%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The increasedecrease is primarily relateddue to higherdecreases in advertising and shopping revenue, partially offset by an increase in paper statement revenue.

Operating expenses (excluding depreciation and amortization)

Operating expenses (excluding depreciation and amortization) decreased $9.2$10.6 million, or 11%14%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The decrease is primarily driven by decreases in direct operating expense, specifically programming expense of $5.2$8.9 million, which aligns with the reduction in Video RGUs between periods, increases in capitalizable eligible expenses, and lower operating expenses related to the Transition Services Agreement that are offsetdecreases in Other Income.insurance expenses.

Incremental contribution

Incremental contribution is defined as subscription services revenue less costs directly incurred from third parties in connection with the provision of such services to our customers (service direct expense). Incremental contribution increased $2.7decreased $2.4 million, or 2% during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The increasedecrease is primarily due to the decreasea reduction in programming expenses from $39.5 millionVideo and Telephony revenue for the three months ended March 31, 20222024 compared to $34.3 million for the three months ended March 31, 20232023.

Selling, general and administrative expenses

Selling, general and administrative expenses increased $47.2decreased $49.1 million, or 123%57%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The increasedecrease is primarily attributable to the effect of the patent litigation settlement.settlement incurred in 2023, and a decrease in stock compensation expense, marketing expenses, and certain cash compensation expenses partially offset by increases in employee severance charges and other professional service fees.

Depreciation and amortization expenses

Depreciation and amortization expenses increased $1.1$6.9 million, or 2%15%, in the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The increase is primarily due to an increase of equipment placed into service.service as we continue to expand our network.  

Interest expense

Interest expense increased $7.5$6.1 million, or 101%41%, in the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The increase is primarily due to a higher overall debt balance combined with higher interest rates, and the additional borrowing on the revolverentrance into five interest rate derivative instruments during the quarter.first quarter of 2024. The change in the fair value of the derivative instruments is presented in interest expense each period.

Other income

Other income decreased $7.5$0.9 million, or 86%75%, during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023. The decrease is primarily related to the decline in services provided as part of the Transition Services Agreements under which WOW was providing post-transaction continuity of service to the two different buyers of our sold service areas during the transition periods. The agreements with both buyers ended in 2023.

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Income tax benefit

We reported income tax benefit of $12.6$0.5 million and $0.2$12.6 million for the three months ended March 31, 20232024 and 2022,2023, respectively. The change to income tax benefit was primarily related to a decreasean increase in income from operations.operations and valuation allowance quarter over quarter.

Use of Incremental Contribution

Incremental contribution is included herein because we believe that it is a key metric used by our management to assess the financial performance of the business by showing how the relative relationship of the various components of subscription services contributes to our overall consolidated historical results. Our management further believes that it provides useful information to investors in evaluating our financial condition and results of operations because the additional detail illustrates how an incremental dollar of revenue generates cash, before any unallocated costs are considered, which we believe is a key component of our overall strategy and important for understanding what drives our cash flow position relative to our historical results. Incremental contribution is defined by us as the components of subscription revenue, less costs directly incurred from third parties in connection with the provision of such services to our customers.

Incremental contribution is not made in accordance with GAAP and our use of the term incremental contribution varies from others in our industry. Incremental contribution should be considered in addition to, not as a substitute for, consolidated net income (loss) and operating income (loss) or any other performance measures derived in accordance with GAAP as measures of operating performance or operating cash flows, or as measures of liquidity. Incremental contribution has important limitations as an analytical tool and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP as it does not identify or allocate any other operating costs and expenses that are components of our income from operations to specific subscription revenues as we do not measure or record such costs and expenses in a manner that would allow attribution to a specific component of subscription revenue. Accordingly, incremental contribution should not be considered as an alternative to operating income or any other performance measures derived in accordance with GAAP as measures of operating performance or operating cash flows, or as a measure of liquidity.

The following table provides a reconciliation of incremental contribution to income from operations, which is the most directly comparable GAAP measure, for the three months ended March 31, 20232024 and 2022:2023:

Three months ended

Three months ended

March 31,

March 31, 

2023

2022

    

2024

    

2023

(in millions)

(Loss) income from operations

    

$

(36.9)

    

$

4.6

(in millions)

Income (loss) from operations

$

5.2

    

$

(36.9)

Revenue (excluding subscription revenue)

 

(12.8)

 

(12.6)

 

(12.5)

 

(12.8)

Other non-allocated operating expense (excluding depreciation and amortization)

 

39.9

43.8

 

37.3

 

39.9

Selling, general and administrative

 

85.5

 

38.3

 

36.4

 

85.5

Depreciation and amortization

 

45.5

 

44.4

 

52.4

 

45.5

Incremental contribution

$

121.2

$

118.5

$

118.8

$

121.2

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Liquidity and Capital Resources

Our primary funding requirements are for our ongoing operations, capital expenditures, outstanding debt obligations, including lease agreements, and strategic investments. At March 31, 20232024, the principal amount of our outstanding consolidated debt aggregated to $791.2$969.9 million, of which $17.1$17.5 million is classified as current in our unaudited condensed consolidated balance sheet as of such date. As of March 31, 2023,2024, we had borrowing capacity of $185.4$4.3 million under our new Revolving Credit Facility.

We are required to prepay principal amounts if we generate excess cash flow, as defined in the Credit Agreement. As of March 31, 2023,2024, we had $21.2$19.2 million of cash and cash equivalents. We believe that our existing cash balances available borrowing capacity under our Revolving Credit Facility, and operating cash flows will provide sufficient resources to fund our obligations and anticipated liquidity requirements over the next 12 months.

We expect to utilize cash flow from operations and cash on hand as funding sources, as well as potentially engage in future refinancing transactions to further extend the maturities of our debt obligations. The timing and terms of any refinancing transactions will be subject to market conditions among other considerations.

As potential acquisitions or dispositions arise, we actively review such transactions against our objectives including, among other considerations, improving our operational efficiency, geographic clustering of assets, product development or technology capabilities of our business and achieving appropriate strategic objectives, and we may participate in such transactions to the extent we believe these possibilities present attractive opportunities. However, there can be no assurance that we will actually complete any acquisitions or dispositions, or that any such transactions will be material to our operations or results.

Our ability to fund operations, make capital expenditures, repay debt obligations and make future acquisitions and strategic investments depends on future operating performance and cash flows, which are subject to prevailing economic conditions and to financial, business and other factors, some of which are beyond our control.

Historical Operating, Investing, and Financing Activities

Operating Activities

Net cash provided by operating activities decreased from $49.4was $33.2 million for the three months ended March 31, 2022 to2024 from $32.6 million forcompared to the three months ended March 31, 2023. The decreaseincrease is primarily due to the reduction in operating income, offset by timing differences of our receivables and payables.

Investing Activities

Net cash used in investing activities was $41.6$72.5 million for the three months ended March 31, 2022 and2024 compared to $60.1 million for the three months ended March 31, 2023. The increase is primarily attributable to an increase in construction projects related to our market expansion.expansion initiatives.

We have ongoing capital expenditure requirements related to the maintenance, expansion and technological upgrades of our network. Capital expenditures are funded primarily through a combination of cash on hand and cash flow from operations. Our capital expenditures were $60.2$72.5 million and $42.1$60.2 million for the three months ended March 31, 20232024 and 2022,2023, respectively. The $18.1$12.3 million increase fromin the three months ended March 31, 20222024 compared to the three months ended March 31, 2023 is related to increases in costs related to our market expansion initiatives in locations adjacent and nonadjacent to our existing network.

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The following table sets forth additional information regarding our capital expenditures for the periods presented:

Three months ended

Three months ended

March 31,

March 31, 

    

2023

    

2022

    

2024

    

2023

(in millions)

(in millions)

Capital Expenditures

Scalable infrastructure(1)

$

17.9

$

10.7

$

32.6

$

17.9

Customer premise equipment(2)

 

16.2

 

19.0

 

18.6

 

16.2

Line extensions(3)

 

16.0

 

4.5

 

11.1

 

16.0

Support capital and other(4)

10.1

 

7.9

10.2

 

10.1

Total

$

60.2

$

42.1

$

72.5

$

60.2

Capital expenditures included in total related to:

 

 

 

 

Greenfields(5)

$

20.2

$

0.5

$

43.1

$

20.2

Edge-outs(6)

$

4.2

$

1.1

$

1.7

$

4.2

Business services(7)

$

3.9

$

3.2

$

2.2

$

3.9

(1)Scalable infrastructure includes costs, not directly related to customer acquisition activity, to support new customer growth and provide service enhancements (e.g., headend equipment).
(2)Customer premise equipment, or CPE, includes equipment and installation costs incurred to deliver services to residential and business services customers. CPE includes the costs of acquiring and installing our set-top boxes and modems, as well as the cost of customer connections to our network.
(3)Line extensions include costs associated with new home development within our footprint and edge-outs (e.g., fiber / coaxial cable, amplifiers, electronic equipment, make-ready and design engineering).
(4)Support capital and other includes costs to modify or replace existing HFC network, including enhancements, and all other costs to support day-to-day operations, including land, buildings, vehicles, office equipment, tools and test equipment.
(5)Greenfields represent costs associated with building our fiber technology network in locations nonadjacent to our existing network.
(6)Edge-outs represent costs to extend our network into new adjacent service areas, including the associated CPE.
(7)Business services represent costs associated with the build-out of our network to support business services customers, including the associated CPE.

Financing Activities

Net cash usedprovided by financing activities was $10.3$35.1 million for the three months ended March 31, 20222024 and net cash provided by financing activities was $17.7 million for the three months ended March 31, 2023. The changeincrease is primarily due to an increasea reduction in net borrowings of $51.0 million, offset by an increase in the purchases of treasury stock, of $23.1 million,offset by the reduction in net borrowings during the three months ended March 31, 20232024 compared to the three months ended March 31, 2022.2023.  

Item 3. Quantitative and Qualitative Disclosures About Market Risk

Our exposure to market risk is limited and primarily related to fluctuating interest rates associated with our variable rate indebtedness under our Senior Secured Credit Facility. As of March 31, 2023,2024, borrowings under our Term B Loans and Revolving Credit Facility bear interest at SOFR plus 3.00% and SOFR plus 2.75%, respectively.  We manage the impact of interest rate changes on earnings and operating cash flows by entering into derivative instruments to protect against increases in the interest rates on our variable rate debt. We use interest rate swaps, where we receive variable rate amounts in exchange for fixed rate payments. As of March 31, 2023,2024, after considering our interest rate swaps, approximately 48% of our Senior Secured Credit Facility is still variable rate debt. A hypothetical 100 basis point (1%) change in SOFR interest rates (based on the interest rates in effect under our Senior Secured Credit Facility as of March 31, 2023)2024) would result in an annual interest expense change of up to approximately $7.8$4.5 million on our Senior Secured Credit Facility.

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Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the U.S. Securities and Exchange Commission rules and forms and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer (together, the “Certifying Officers”), as appropriate, to allow for timely decisions regarding required disclosure.

In designing and evaluating disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance, not absolute assurance of achieving the desired objectives. Also, the design of a control system must reflect the fact that there are resource constraints and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. The design of any system of controls is based, in part, upon certain assumptions about the likelihood of future events and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions.

Our management, with the participation of the Certifying Officers, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of March 31, 2023.2024. Based on these evaluations, the Chief Executive Officer and the Chief Financial Officer concluded that our disclosure controls and procedures required by paragraph (b) of Rule 13a-15 or 15d-15 were effective as of March 31, 20232024.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) that occurred during the first quarter of 2023.2024.

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PART II

Item 1. Legal Proceedings

Refer to Note 1213 – Commitments and Contingencies for a discussion of the Company’s legal proceedings.

Item 1A. Risk Factors

Our Annual Report on Form 10-K for the year ended December 31, 20222023 includes “Risk Factors” under Item 1A of Part 1. There have been no material changes to the risk factors set forth therein.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Purchases of Equity Securities by the Issuer

The following table presents WOW’s purchases of equity securities completed during the first quarter of 20232024 (in millions, except share and per share amounts):

Approximate Dollar Value of

Approximate Dollar Value of

Total Number of Shares

Shares that May Yet be

Total Number of Shares

Shares that May Yet be

Number of Shares

Average Price

Purchased as Part of Publicly

Purchased Under the Plans

Number of Shares

Average Price

Purchased as Part of Publicly

Purchased Under the Plans

Period

    

Purchased (1)

    

Paid per Share

    

Announced Plans or Programs

    

or Programs (in millions)

    

Purchased (1)

    

Paid per Share

    

Announced Plans or Programs

    

or Programs (in millions)

January 1 - 31, 2023

 

621,156

$

11.15

 

359,516

$

33.7

February 1 - 28, 2023

 

615,068

$

11.70

 

605,198

$

26.6

March 1 - 31, 2023

 

1,405,954

$

10.16

 

976,319

$

16.6

January 1 - 31, 2024

 

7,799

$

3.68

 

$

February 1 - 29, 2024

 

30,836

$

3.85

 

$

March 1 - 31, 2024

 

301,256

$

3.69

 

$

(1)Includes 261,640, 9,870 and 429,635Represents shares withheld from employees for the payment of taxes upon the vesting of restricted stock awards for the months of January, February, and March 2023, respectively. The balance of the shares were repurchased pursuant to a stock repurchase plan approved by our Board of Directors on October 4, 2022, which authorized us to repurchase up to $50.0 million of our outstanding common stock. The repurchase plan expires in May of 2024.2024, respectively.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.Rule 10b5-1 Trading Arrangements

During the three months ended March 31, 2024, none of the Company's directors or Section 16 officers amended, adopted or terminated (i) any contract, instruction or written plan for the purchase or sale of Company securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) of the Exchange Act or (ii) any non-Rule 10b5-1 trading arrangement.

.

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Item 6. Exhibits

Exhibit
Number

   

Exhibit Description

3.1

Amended and Restated Certificate of Incorporation of WideOpenWest, Inc. (incorporated by reference to Exhibit 3.1 to the Company’s Registration Statement on Form S-1/A (File No. 333-216894) filed on May 15, 2017)

3.2

Amended and Restated Bylaws of WideOpenWest, Inc. (incorporated by reference to Exhibit 3.2 to the Company’s Registration Statement on Form S-1/A (File No. 333-216894) filed on May 15, 2017)

31.1*

Certification of Chief Executive Officer pursuant to 15 U.S.C. Section 10A, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2*

Certification of Chief Financial Officer pursuant to 15 U.S.C. Section 10A, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1*

Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101

The following financial information from WideOpenWest, Inc.’s Quarterly Report on Form 10-Q for the three months ended March 31, 2023,2024, filed with the Securities and Exchange Commission on May 4, 2023,7, 2024, formatted in iXBRL (inline eXtensible Business Reporting Language) includes: (i) the Condensed Consolidated Balance Sheets; (ii) the Condensed Consolidated Statements of Operations; (iii) the Condensed Consolidated Statements of Changes in Stockholders’ Equity; (iv) the Condensed Consolidated Statements of Cash Flows; and (v) the Notes to the Condensed Consolidated Financial Statements.

104

Cover Page, formatted in iXBRL and contained in Exhibit 101.

*

Filed herewith.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

WIDEOPENWEST, INC.

May 4, 20237, 2024

By:

/s/ TERESA ELDER

Teresa Elder

Chief Executive Officer

By:

/s/ JOHN REGO

John Rego

Chief Financial Officer

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