Table of Contents
UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2018

September 30, 2020

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM                      TO                     

FOR THE TRANSITION PERIOD FROM                      TO                      
Commission File Number 001-38297

SailPoint Technologies Holdings, Inc.

(Exact name of Registrant as specified in its Charter)

Delaware

47-1628077

(State or other jurisdiction of

incorporation or organization)

(I.R.S. Employer
Identification No.)

11305 Four Points Drive, Building 2, Suite 100,

Austin, TX 78726

78726

(Address of principal executive offices)

(Zip Code)

(State or other jurisdiction of
incorporation or organization)
11120 Four Points Drive, Suite 100,
Austin, TX
(Address of principal executive offices)
47-1628077
(I.R.S. Employer
Identification No.)
78726
(Zip Code)
Registrant’s telephone number, including area code: (512) 346-2000

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
Symbol(s)
Name of each exchange on which registered
Common stock, par value $0.0001 per shareSAILNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  x   No 

¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit and post such files). Yes  x   No 

¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth company. See the definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

x

Accelerated filer

Non-accelerated filer

 (Do not check if a smaller reporting company)

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes     No  

As of June 30, 2017, the last business day of the registrant’s most recently completed second fiscal quarter, the registrant’s equity was not listed on a domestic exchange or over-the-counter market.  The registrant’s common stock began trading on the New York Stock Exchange on November 17, 2017.

x

The registrant had 87,219,16090,912,459 shares of common stock outstanding as of May 4, 2018.

October 30, 2020.


Table of Contents
SailPoint Technologies Holdings, Inc.
Inc.
Table of Contents

Page

1

1

2

3

4

12

24

24

25

25

25

26

Item 6.

Exhibits, Financial Statement Schedules

26

28

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1

Table of Contents
PART I

ITEM 1. Financial Statements

Sailpoint technologies Holding, Inc. and subsidiaries

Condensed Consolidated Balance sheets

(Unaudited)

 

 

As of

 

 

 

March 31, 2018

 

 

December 31, 2017

 

 

 

(In thousands, except share and per share  data)

 

 

 

(Unaudited)

 

 

 

 

 

Assets

 

 

 

 

 

 

 

 

Current assets

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

130,859

 

 

$

116,049

 

Restricted cash

 

 

126

 

 

 

78

 

Accounts receivable

 

 

55,997

 

 

 

72,907

 

Prepayments and other current assets

 

 

9,094

 

 

 

10,013

 

Total current assets

 

 

196,076

 

 

 

199,047

 

Property and equipment, net

 

 

3,126

 

 

 

3,018

 

Deferred tax asset - non-current

 

 

264

 

 

 

264

 

Other non-current assets

 

 

3,106

 

 

 

3,542

 

Goodwill

 

 

219,377

 

 

 

219,377

 

Intangible assets, net

 

 

78,979

 

 

 

81,185

 

Total assets

 

$

500,928

 

 

$

506,433

 

Liabilities and stockholders’ equity

 

 

 

 

 

 

 

 

Current liabilities

 

 

 

 

 

 

 

 

Accounts payable

 

$

1,872

 

 

$

2,231

 

Accrued expenses and other liabilities

 

 

12,012

 

 

 

22,636

 

Income taxes payable

 

 

1,918

 

 

 

1,688

 

Deferred revenue

 

 

75,883

 

 

 

73,671

 

Total current liabilities

 

 

91,685

 

 

 

100,226

 

Long-term debt

 

 

68,321

 

 

 

68,329

 

Other long-term liabilities

 

 

65

 

 

 

27

 

Deferred revenue non-current

 

 

13,175

 

 

 

9,454

 

Total liabilities

 

 

173,246

 

 

 

178,036

 

Commitments and contingencies (Note 4)

 

 

 

 

 

 

 

 

Stockholders’ equity

 

 

 

 

 

 

 

 

Common stock, $0.0001 par value, authorized 300,000,000 shares issued and

   outstanding 85,953,041 shares at March 31, 2018 and 84,948,126 shares at

   December 31, 2017

 

 

9

 

 

 

8

 

Preferred stock, $0.0001 par value, authorized 10,000,000 shares, no shares

   issued and outstanding at March 31, 2018 and December 31, 2017

 

 

 

 

 

 

Additional paid in capital

 

 

358,858

 

 

 

353,609

 

Accumulated deficit

 

 

(31,185

)

 

 

(25,220

)

Total stockholders' equity

 

 

327,682

 

 

 

328,397

 

Total liabilities and stockholders’ equity

 

$

500,928

 

 

$

506,433

 

SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
As of
September 30, 2020December 31, 2019
(In thousands, except per share data)
(Unaudited)
Assets
Current assets
Cash and cash equivalents$483,721 $443,795 
Restricted cash6,333 6,325 
Accounts receivable, net of allowance101,213 106,428 
Prepayments and other current assets36,308 27,870 
Income taxes receivable2,950 
Total current assets630,525 584,418 
Property and equipment, net19,464 21,300 
Right-of-use assets, net27,955 31,104 
Other non-current assets, net of allowance45,455 30,554 
Goodwill241,121 241,051 
Intangible assets, net72,067 81,651 
Total assets$1,036,587 $990,078 
Liabilities and stockholders’ equity
Current liabilities
Accounts payable$4,257 $3,224 
Accrued expenses and other liabilities50,199 40,214 
Income taxes payable1,994 
Convertible senior notes, net322,187 
Deferred revenue133,135 127,132 
Total current liabilities509,778 172,564 
Deferred tax liability - non-current8,787 8,900 
Convertible senior notes, net - non-current309,051 
Long-term operating lease liabilities34,227 38,035 
Other long-term liabilities1,000 2,500 
Deferred revenue - non-current25,955 24,901 
Total liabilities579,747 555,951 
Commitments and contingencies (Note 7)
Stockholders’ equity
Common stock, $0.0001 par value, authorized 300,000 shares, issued and outstanding 90,884 shares as of September 30, 2020 and 89,676 shares as of December 31, 2019
Preferred stock, $0.0001 par value, authorized 10,000 shares, 0 shares issued and outstanding as of September 30, 2020 and December 31, 2019
Additional paid in capital471,530 442,407 
Accumulated deficit(14,699)(8,289)
Total stockholders' equity456,840 434,127 
Total liabilities and stockholders’ equity$1,036,587 $990,078 
See accompanying notes to unaudited condensed consolidated financial statements.


2


Table of ContentsSailpoint technologies Holding, Inc. and subsidiaries

Condensed Consolidated

SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

 

Three Months Ended

 

 

March 31, 2018

 

 

March 31, 2017

 

Three Months EndedNine Months Ended

 

(In thousands, except share and per share  data)

 

September 30, 2020September 30, 2019September 30, 2020September 30, 2019

 

(Unaudited)

 

(In thousands, except per share data)
(Unaudited)

Revenue

 

 

 

 

 

 

 

 

Revenue

Licenses

 

$

16,987

 

 

$

12,236

 

Licenses$30,864 $26,825 $86,748 $64,827 

Subscription

 

 

23,005

 

 

 

14,952

 

Subscription51,004 37,383 140,807 102,929 

Services and other

 

 

9,722

 

 

 

8,278

 

Services and other12,145 11,671 34,358 31,760 

Total revenue

 

 

49,714

 

 

 

35,466

 

Total revenue94,013 75,879 261,913 199,516 

Cost of revenue

 

 

 

 

 

 

 

 

Cost of revenue

Licenses

 

 

1,138

 

 

 

1,087

 

Licenses1,083 1,083 3,269 3,157 

Subscription

 

 

4,658

 

 

 

3,575

 

Subscription9,794 6,862 26,927 18,990 

Services and other

 

 

6,974

 

 

 

5,473

 

Services and other9,922 8,985 27,597 25,361 

Total cost of revenue

 

 

12,770

 

 

 

10,135

 

Total cost of revenue20,799 16,930 57,793 47,508 

Gross profit

 

 

36,944

 

 

 

25,331

 

Gross profit73,214 58,949 204,120 152,008 

Operating expenses

 

 

 

 

 

 

 

 

Operating expenses

Research and development

 

 

9,762

 

 

 

6,927

 

Research and development19,314 14,148 52,775 40,318 

General and administrative

 

 

7,657

 

 

 

3,032

 

General and administrative8,846 10,192 27,731 27,819 

Sales and marketing

 

 

23,815

 

 

 

15,173

 

Sales and marketing44,092 33,274 119,886 99,298 

Total operating expenses

 

 

41,234

 

 

 

25,132

 

Total operating expenses72,252 57,614 200,392 167,435 

(Loss) income from operations

 

 

(4,290

)

 

 

199

 

Income (loss) from operationsIncome (loss) from operations962 1,335 3,728 (15,427)

Other expense, net:

 

 

 

 

 

 

 

 

Other expense, net:

Interest expense, net

 

 

(1,178

)

 

 

(2,657

)

Other, net

 

 

(147

)

 

 

(64

)

Interest incomeInterest income349 418 1,790 843 
Interest expenseInterest expense(4,639)(408)(13,757)(561)
Other income (expense), netOther income (expense), net214 (295)(222)(1,018)

Total other expense, net

 

 

(1,325

)

 

 

(2,721

)

Total other expense, net(4,076)(285)(12,189)(736)

Loss before income taxes

 

 

(5,615

)

 

 

(2,522

)

Income tax (expense) benefit

 

 

(352

)

 

 

239

 

Net loss

 

$

(5,967

)

 

$

(2,283

)

Net loss available to common shareholders

 

$

(5,967

)

 

$

(8,453

)

Net loss per share

 

 

 

 

 

 

 

 

Income (loss) before income taxesIncome (loss) before income taxes(3,114)1,050 (8,461)(16,163)
Income tax benefitIncome tax benefit2,438 2,618 2,410 2,244 
Net income (loss)Net income (loss)$(676)$3,668 $(6,051)$(13,919)
Net income (loss) per shareNet income (loss) per share

Basic

 

$

(0.07

)

 

$

(0.18

)

Basic$(0.01)$0.04 $(0.07)$(0.16)

Diluted

 

$

(0.07

)

 

$

(0.18

)

Diluted$(0.01)$0.04 $(0.07)$(0.16)

Weighted average shares outstanding

 

 

 

 

 

 

 

 

Weighted average shares outstanding

Basic

 

 

85,719,240

 

 

 

47,208,477

 

Basic90,764 89,143 90,320 88,739 

Diluted

 

 

85,719,240

 

 

 

47,208,477

 

Diluted90,764 90,808 90,320 88,739 

See accompanying notes to unaudited condensed consolidated financial statements.


3


Table of ContentsSailpoint technologies Holding, Inc. and subsidiaries

Condensed Consolidated

SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

STOCKHOLDERS’ EQUITY

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

 

 

(Unaudited)

 

Operating activities

 

 

 

 

 

 

 

 

Net loss

 

$

(5,967

)

 

$

(2,283

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

 

2,628

 

 

 

2,476

 

Amortization of loan origination fees

 

 

108

 

 

 

152

 

Gain on disposal of fixed assets

 

 

(4

)

 

 

(8

)

Stock-based compensation expense

 

 

5,139

 

 

 

158

 

Deferred taxes

 

 

 

 

 

(68

)

Changes in operating assets and liabilities, net of acquisition:

 

 

 

 

 

 

 

 

Accounts receivable

 

 

16,910

 

 

 

6,500

 

Prepayments and other current assets

 

 

919

 

 

 

1,058

 

Other non-current assets

 

 

436

 

 

 

(1,355

)

Accounts payable

 

 

(358

)

 

 

711

 

Accrued expenses and other liabilities

 

 

(10,651

)

 

 

(2,283

)

Income taxes payable (receivable)

 

 

230

 

 

 

(313

)

Deferred revenue

 

 

5,932

 

 

 

2,113

 

Net cash provided by operating activities

 

 

15,322

 

 

 

6,858

 

Investing activities

 

 

 

 

 

 

 

 

Purchase of property and equipment

 

 

(530

)

 

 

(382

)

Proceeds from sale of property and equipment

 

 

4

 

 

 

109

 

Net cash used in investing activities

 

 

(526

)

 

 

(273

)

Financing activities

 

 

 

 

 

 

 

 

Repurchase of equity shares

 

 

 

 

 

(267

)

Exercise of stock options

 

 

62

 

 

 

29

 

Net cash provided by (used in) financing activities

 

 

62

 

 

 

(238

)

Increase in cash

 

 

14,858

 

 

 

6,347

 

Cash, cash equivalents and restricted cash, beginning of period

 

 

116,127

 

 

 

18,272

 

Cash, cash equivalents and restricted cash, end of period

 

$

130,985

 

 

$

24,619

 

 

 

 

 

 

 

 

 

 

Supplemental disclosure of cash flow information:

 

 

 

 

 

 

 

 

Cash paid for interest

 

$

884

 

 

$

2,513

 

Cash paid for income taxes

 

$

94

 

 

$

73

 

Conversion of prepaid incentive units to common stock (Note 7)

 

$

65

 

 

$

10

 

For the Three Months Ended September 30, 2020
Common StockAdditional
paid in
capital
Accumulated
deficit
Stockholders'
equity
Number
of shares
Par
value
(In thousands)
(Unaudited)
Balance at June 30, 202090,607 461,785 (14,023)447,771 
Exercise of stock options225 — 2,102 — 2,102 
Restricted stock units vested, net of tax settlement52 — (195)— (195)
Stock-based compensation expense— — 7,838 — 7,838 
Net loss— — — (676)(676)
Balance at September 30, 202090,884 471,530 (14,699)456,840 


For the Nine Months Ended September 30, 2020
Common StockAdditional
paid in
capital
Accumulated
deficit
Stockholders'
equity
Number
of shares
Par
value
(In thousands)
(Unaudited)
Balance at December 31, 201989,676 $$442,407 $(8,289)$434,127 
Cumulative effect adjustment from the adoption of ASC 326, net of tax
— — — (359)(359)
Exercise of stock options648 — 4,909 — 4,909 
Restricted stock units vested, net of tax settlement384 — (431)— (431)
Stock-based compensation expense— — 21,179 — 21,179 
Common stock issued under employee stock plan176 — 3,466 — 3,466 
Net loss— — — (6,051)(6,051)
Balance at September 30, 202090,884 $$471,530 $(14,699)$456,840 
See accompanying notes to unaudited condensed consolidated financial statements.


4


Table of ContentsSailpoint technologies Holding, Inc. and subsidiaries

SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
For the Three Months Ended September 30, 2019
Common StockAdditional
paid in
capital
Accumulated
deficit
Stockholders'
equity
Number
of shares
Par
value
(In thousands)
(Unaudited)
Balance at June 30, 201989,050 $$391,841 $(17,376)$374,474 
Exercise of stock options130 — 764 — 764 
Restricted stock units vested, net of tax settlement16 — — — 
Stock-based compensation expense— — 4,489 — 4,489 
Equity component of convertible senior notes, net of issuance costs— — 86,764 — 86,764 
Purchase of capped calls— — (37,080)— (37,080)
Deferred tax liability related to issuance of convertible senior notes and capped calls— — (11,938)— (11,938)
Net income— — — 3,668 3,668 
Balance at September 30, 201989,196 $$434,840 $(13,708)$421,141 

For the Nine Months Ended September 30, 2019
Common StockAdditional
paid in
capital
Retained
earnings
(accumulated
deficit)
Stockholders'
equity
Number
of shares
Par
value
(In thousands)
(Unaudited)
Balance at December 31, 201887,512 $$377,473 $211 $377,693 
Exercise of stock options618 — 2,560 — 2,560 
Restricted stock units vested, net of tax settlement140 — — — 
Stock-based compensation expense— — 14,098 — 14,098 
Incentive units vested724 — 37 — 37 
Common stock issued under employee stock plan202 — 2,926 — 2,926 
Equity component of convertible senior notes, net of issuance costs— — 86,764 — 86,764 
Purchase of capped calls— — (37,080)— (37,080)
Deferred tax liability related to issuance of convertible senior notes and capped calls— — (11,938)— (11,938)
Net loss— — — (13,919)(13,919)
Balance at September 30, 201989,196 $$434,840 $(13,708)$421,141 
See accompanying notes to unaudited condensed consolidated financial statements.
5

Table of Contents
SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
Nine Months Ended
September 30, 2020September 30, 2019
(In thousands)
(Unaudited)
Operating activities
Net loss$(6,051)$(13,919)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization expense13,758 10,562 
Amortization of debt discount and issuance costs13,260 376 
Amortization of contract acquisition costs10,127 7,346 
(Gain) loss on disposal of fixed assets(12)17 
Provision for credit losses435 183 
Stock-based compensation expense21,179 14,098 
Operating leases, net(297)301 
Deferred taxes(113)(7)
Net changes in operating assets and liabilities
Accounts receivable4,421 27,615 
Prepayments and other current assets(18,544)(11,430)
Other non-current assets(15,025)(2,279)
Accounts payable1,033 (2,004)
Accrued expenses and other liabilities8,122 3,866 
Income taxes(4,944)(4,608)
Deferred revenue7,057 9,537 
Net cash provided by operating activities34,406 39,654 
Investing activities
Purchase of property and equipment(2,434)(5,096)
Proceeds from sale of property and equipment18 21 
Net cash used in investing activities(2,416)(5,075)
Financing activities
Payment of debt issuance costs(9,572)
Proceeds from issuance of convertible senior notes400,000 
Purchases of capped calls(37,080)
Taxes associated with net issuances of shares upon vesting of restricted stock units(431)
Proceeds from employee stock purchase plan contributions3,466 2,926 
Exercise of stock options4,909 2,560 
Net cash provided by financing activities7,944 358,834 
Net increase in cash, cash equivalents and restricted cash39,934 393,413 
Cash, cash equivalents and restricted cash, beginning of period450,120 77,236 
Cash, cash equivalents and restricted cash, end of period$490,054 $470,649 
See accompanying notes to unaudited condensed consolidated financial statements.
6

Table of Contents
SAILPOINT TECHNOLOGIES HOLDING, INC. AND SUBSIDIARIES
NOTES TO UNAUDITED Condensed ConsolidatedCONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1. Organization and Description of Business

and Summary of Significant Accounting Policies

SailPoint Technologies Holdings, Inc. (“we,” “our,” “the Company” or “SailPoint”) was incorporated in the state of Delaware on August 8, 2014, in preparation for the purchase of SailPoint Technologies, Inc. The purchase (the “Acquisition”) occurred on September 8, 2014.2014and our certificate of incorporation was amended and restated as of such date. SailPoint Technologies, Inc. was formed July 14, 2004 as a Delaware corporation. The Company designs, develops and markets identity governance software that helps organizations govern user access to critical systems and data. The Company currently markets its products and services throughout North America, Europe and the Asia Pacific regions.

2. Summary of Significant Accounting Policies

worldwide.

Basis of Presentation

The accompanying unaudited condensed consolidated interim financial statements, which include the accounts of the Company and its wholly owned subsidiaries, have been prepared in accordance with Article 10 of Regulation S-X, “Interim Financial Statements”U.S. generally accepted accounting principles (“GAAP”) as well as the instructions to Form 10-Q and the rules and regulations for Form 10-Q of the U.S. Securities and Exchange Commission (the “SEC”). Pursuant to those rules and regulations,, for interim reporting. Accordingly, the Company has condensed or omitted certain information and footnote disclosure itdisclosures normally includesincluded in its annual consolidatedthe financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”).GAAP. All intercompany accounts and transactions have been eliminated in consolidation.
The unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to present fairly the balance sheet,sheets, statements of operations, statements of stockholders’ equityand the statements of cash flows for the interim periods but are not necessarily indicative of the results of operations to be anticipated for the full year ending December 31, 20182020 or any future period. Our unaudited consolidated financial statements have been prepared in a manner consistent with the accounting principles described in our Company’s Annual Report on Form 10-K for the year ended December 31, 2017, which was filed with the SEC on March 19, 2018 (the “Annual Report”).
These financial statements and accompanying notes should be read in conjunction with the audited consolidated financial statements and accompanying notes theretoincluded in the Company’s Annual Report. All intercompany accountsReport on Form 10-K for the year ended December 31, 2019, which was filed with the SEC on February 24, 2020 (the “Annual Report”).
Use of Estimates
The preparation of unaudited condensed consolidated financial statements in conformity with GAAP requires management to make estimates and transactions have been eliminated in consolidation.

Cash, Cash Equivalentsassumptions that affect the reported amounts of assets and Restricted Cash

We consider all highly liquid investments with an original maturityliabilities and disclosure of three months or less fromcontingent assets and liabilities at the date of purchasethe financial statements and the reported amounts of revenue and expenses during the reporting period. Management periodically evaluates such estimates and assumptions for continued reasonableness. In particular, we make estimates with respect to be cash equivalents. The Company is required to maintain a small amountthe fair value allocation of restricted cash to guarantee rent paymentsmultiple performance obligation in a foreign subsidiary.

 

 

As of

 

 

 

March 31, 2018

 

 

December 31, 2017

 

 

 

(In thousands)

 

Cash and cash equivalents per balance sheet

 

$

130,859

 

 

$

116,049

 

Restricted cash per balance sheet

 

 

126

 

 

 

78

 

Cash, cash equivalents and restricted cash per cash flow

 

$

130,985

 

 

$

116,127

 

Segment Informationrevenue recognition, the valuation allowance based on expected credit losses and Concentrationthe collectability of Creditaccounts receivable, valuation and Other Risks

Segment Information

The Company operates as one operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposesestimated useful lives of making operating decisions, assessing financial performancelong-lived assets, fair value of the liability and allocating resources.


ASC 280, “Segment Reporting,” establishes standards for reporting information about operating segments. Operating segments are defined asequity components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding howNotes (as defined below), stock-based compensation expense and income taxes. Appropriate adjustments, if any, to allocate resources and in assessing performance. The Company manages its business on the basis of one reportable segment, and derives revenuesestimates used are made prospectively based upon periodic evaluation. Actual results could differ from licensing of software, sale of professional services, maintenance and technical support. The following tables sets forth the Company’s consolidated total revenue by geography:

those estimates.

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

United States

 

$

32,698

 

 

$

25,915

 

EMEA (1)

 

 

11,671

 

 

 

5,814

 

Rest of the World (1)

 

 

5,345

 

 

 

3,737

 

Total revenue

 

$

49,714

 

 

$

35,466

 

(1)

No single country represented more than 10% of our consolidated revenue.

Concentration of Credit Risk

and Other Risks

Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents and accounts receivable. The Company maintains its cash in bank deposit accounts that, at times, may exceed federally insured limits. There isAs of September 30, 2020 and December 31, 2019, no concentration of credit risk for customers as no individual entitysingle customer represented more than 10% of the balance in accounts receivable. Management considers concentration of credit risk to be minimal with respect to accounts receivable asdue to the positive historical collection experience of March 31, 2018 and December 31, 2017 orthe Company. No single customer represented more than 10% of revenue for the three or nine months ended March 31, 2018 and 2017.September 30, 2020 or 2019. The Company does not experience concentration of credit risk in foreign countries as no single foreign country represents more than 10% of the Company’s condensed consolidated revenues or net assets.

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Significant Accounting Policies

There have been no significant changes to

The unaudited condensed consolidated financial statements should be read in conjunction with the Company’s significant accounting policies, which are discussed in Note 2 of “Notes to Consolidated Financial Statements”audited consolidated financial statements and notes in the Annual Report.

Recently IssuedReport, most notably Note 2 “Summary of Significant Accounting Standards Not Yet Adopted

Under the Jumpstart Our Business Startups Act (the “JOBS Act”), emerging growth companies can delay adopting new or revised accounting standards until such time as those standards apply to private companies. We have elected to take advantage of the longer phase-in periodsPolicies”. Except for the adoption of new or revised financialASU 2016-13 described below, there have been no changes to our significant accounting standards under the JOBS Act until we are no longer an emerging growth company.

In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No2014-09, Revenue from Contracts with Customers (Topic 606). This ASU will supersede the revenue recognition requirementspolicies described in Topic 605, Revenue Recognition, and most industry-specific guidance, and creates guidance for when revenue should be recognized from the exchange of goods or services. ASU No. 2016-08 was issued in March 2016 to clarify the principal versus agent guidance in this new revenue recognition standard. ASU 2016-10 was issued in April 2016 to clarify the guidance on accounting for licenses of intellectual property and identifying performance obligations in the new revenue recognition standard. ASU 2016-12 was issued in May 2016 to clarify the guidance on transition, collectability, noncash consideration and the presentation of sales and other similar taxes in the new revenue recognition standard. ASU 2016-20 was issued in December 2016 to make technical corrections and improvements on narrow aspects of this guidance. ASU No. 2015-14 was issued in August 2015 to defer the effective date of ASU 2014-09 for one year. The new standard permits adoption either by using (i)our Annual Report that have had a full retrospective approach for all periods presented in the period of adoption or (ii) a modified retrospective approach with the cumulative effect of initially applying the new standard recognized at the date of initial application and providing certain additional disclosures. For public companies, the new standard is effective for annual reporting periods beginning after December 15, 2017, including interim periods within that reporting period. For all other entities, this standard is effective for annual reporting periods beginning after December 15, 2018. Early adoption is permitted. The Company does not plan to early adopt, and therefore plans to adopt for the annual reporting period beginning after December 15, 2018.

The Company currently plans to adopt using the full retrospective approach; however, a final decision regarding the adoption method has not been made at this time. The Company’s final determination will depend on a number of factors such as the significance of the impact of the new standard on the Company’s financial results, system readiness, including that of software procured from third-party providers, and the Company’s ability to accumulate and analyze the information necessary to assess thematerial impact on prior period financial statements, as necessary.


The Company is in the initial stages of its evaluation of the impact of the new standard on its accounting policies, and processes. The Company has assigned internal resources in addition to the engagement of third party service providers to assist in the evaluation. While the Company continues to assess all potential impacts under the new standard will have on our unaudited condensed consolidated financial statements and related disclosures there maynotes.

Recently Adopted Accounting Pronouncements
In August 2018, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract (ASU 2018-15), which clarifies the accounting for implementation costs in cloud computing arrangements (“CCAs”). ASU 2018-15 is effective for public entities for annual periods, including interim periods within those annual periods beginning after December 15, 2019 and earlier adoption is permitted. We adopted the standard effective January 1, 2020, using the prospective approach. This adoption did not have a material impact on the Company’s unaudited condensed consolidated financial statements.
The Company evaluates whether the CCA includes a license to internal-use software. If the CCA includes a software license, the Company accounts for the software license as an intangible asset. Acquired software licenses are recognized and measured at cost, which includes the present value of the license obligation if the license is to be paid for over time. If the potentialCCA does not include a software license, the Company accounts for significant impactsthe arrangement as a service contract (or hosting arrangement) and hosting costs are generally expensed as incurred.
With the adoption of ASU 2018-15, the Company evaluates upfront costs including implementation, set-up or other costs (collectively, implementation costs) for hosting arrangements under the internal-use software framework. Costs related to preliminary project activities and post implementation activities are expensed as incurred, whereas costs incurred in the timingdevelopment stage are generally capitalized. Capitalized implementation costs are recorded in prepayments and other current assets or other non-current assets and amortized over the expected term of recognitionthe arrangement, which includes consideration of professional services revenue,the non-cancellable contractual term and contract acquisitionreasonably certain renewal options. During the nine months ended September 30, 2020, the Company’s capitalized implementation costs with respectrelated to the amounts that will be capitalized as well as the period of amortization.

hosting arrangements were not material.

In FebruaryJune 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842)2016-13, Financial Instruments—Credit Losses (Accounting Standards Codification or ASC 326). This standard requires lessees to recognize a lease liabilitythe measurement and a lease assetrecognition of expected credit losses for all leases, including operating leases,financial assets held at amortized cost. The standard replaces the existing incurred loss impairment model with a term greater than 12 months on its balance sheet.an expected loss methodology, which will result in more timely recognition of credit losses. The standard also expands the required quantitative and qualitative disclosures surrounding leases.expected credit losses.
On January 1, 2020, we adopted ASC 326 using the modified retrospective transition method, which requires a cumulative adjustment, if applicable, to be recorded to accumulated deficit. In addition, it is important to note that under the modified retrospective transition method, our prior period results were not recast to reflect this standard. We implemented internal controls and key system functionality to enable the preparation of financial information upon adoption.
We recorded a cumulative adjustment in the amount of $0.4 million, net of tax impact, to accumulated deficit as of January 1, 2020. This standard isadoption did not have a material impact on our unaudited condensed consolidated statement of operations or statement of cash flows.
In December 2019, the FASB issued ASU 2019-12, Income Taxes – Simplifying the Accounting for Income Taxes. The guidance removes exceptions to the general principles in Topic 740 for allocating tax expense between financial statement components, accounting basis differences stemming from an ownership change in foreign investments and interim period income tax accounting for year-to-date losses that exceed projected losses. The guidance becomes effective for annual reporting periods beginning after December 15, 2019 including interim periods within that reporting period. Early adoption is permitted. The Company does not plan to early adopt,2020 and therefore plans to adopt for the annual period beginning after December 15, 2019. This standard will be applied using a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements. Management is currently evaluating the effect of these provisions on the Company’s consolidated financial statements.

In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory. This standard requires companies to account for the income tax effects of intercompany transfers of assets other than inventory when the transfer occurs. This guidance is effective for annual periods beginning after December 15, 2018, including interim periods within that reporting period. Early adoption is permitted. The Company does not plan to early adopt and therefore plans to adopt for the annual period beginning after December 15, 2018. Management is currently evaluating the effect of these provisions on the Company’s consolidated financial statements.

In May 2017, the FASB issued ASU No. 2017-09, Compensation—Stock Compensation (Topic 718). This standard clarifies which changes to the terms and conditions of share-based payment awards require an entity to apply modification accounting under Topic 718. An entity is required to account for the effects of a modification unless all of the following conditions are met: (i) the fair value (or calculated value or intrinsic value, if such an alternative measurement method is used) of the modified award is the same as the fair value (or value using an alternative measurement method) of the original award immediately before the original award is modified. If the modification does not affect any of the inputs to the valuation technique that the entity uses to value the award, the entity is not required to estimate the value immediately before and after the modification; (ii) the vesting conditions of the modified award are the same as the vesting conditions of the original award immediately before the original award is modified; and (iii) the classification of the modified award as an equity instrument or a liability instrument is the same as the classification of the original award immediately before the original award is modified. The new standard is effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Earlyyears with early adoption is permitted in the first period of the year this guidance is adopted. The Company doesWe adopted the standard effective January 1, 2020, using the prospective approach except for hybrid tax regimes, which we adopted using the modified retrospective approach. This adoption did not plan to early adopt, and therefore plans to adopt for the annual period beginning after December 15, 2017. Management is currently evaluating the effect of these provisionshave a material impact on the Company’s unaudited condensed consolidated financial statements.

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Recently Issued Accounting Standards Not Yet Adopted
In July 2017,August 2020, the FASB issued ASU No. 2017-11, Earnings Per Share (Topic 260). This standard addresses2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity, which simplifies the complexity of accounting for certain financial instruments with down round features. This guidancecharacteristics of liability and equity, including convertible instruments and contracts in an entity’s own equity. Among other changes, ASU 2020-06 removes from GAAP the liability and equity separation model for convertible instruments with a cash conversion feature, and as a result, after adoption, entities will no longer separately present in equity an embedded conversion feature for such debt. Similarly, the embedded conversion feature will no longer be amortized as interest expense over the life of the instrument. Instead, entities will account for a convertible debt instrument wholly as debt unless (1) a convertible instrument contains features that require bifurcation as a derivative under ASC Topic 815, Derivatives and Hedging, or (2) a convertible debt instrument was issued at a substantial premium. Among other potential impacts, this change is expected to reduce reported interest expense, increase reported net income, and result in a reclassification of certain conversion feature balance sheet amounts from stockholders’ equity to liabilities as it relates to the Company’s convertible senior notes. Additionally, ASU 2020-06 requires the application of the if-converted method to calculate the impact of convertible instruments on diluted earnings per share. ASU 2020-06 is effective for fiscal years beginning after December 15, 2019, and interim periods within those2021, with early adoption permitted for fiscal years beginning after December 15, 2020. Early adoption is permitted.2020, and can be adopted on either the fully retrospective or modified retrospective basis. The Company does not plan to early adopt, and therefore plans to adopt for the annual period beginning after December 15, 2020. Management is currently evaluating the effecttiming, method of adoption and overall impact of this standard on its consolidated financial statements.
2. Revenue Recognition
Disaggregation of Revenue
The Company’s revenue by geographic region based on the customer’s location is presented in Note 13 “Segment and Geographic Information.”
The following table presents the Company’s revenue by timing of revenue recognition to understand the risks of timing of transfer of control and cash flows:
Three Months Ended September 30, 2020Three Months Ended September 30, 2019
LicensesSubscriptionServices and otherLicensesSubscriptionServices and other
(In thousands)
Timing of revenue recognition
Revenue recognized at a point in time$30,864 $— $— $26,825 $— $— 
Revenue recognized over time— 51,004 12,145 — 37,383 11,671 
Total revenue$30,864 $51,004 $12,145 $26,825 $37,383 $11,671 

Nine Months Ended September 30, 2020Nine Months Ended September 30, 2019
LicensesSubscriptionServices and otherLicensesSubscriptionServices and other
(In thousands)
Timing of revenue recognition
Revenue recognized at a point in time$86,748 $— $— $64,827 $— $— 
Revenue recognized over time— 140,807 34,358 — 102,929 31,760 
Total revenue$86,748 $140,807 $34,358 $64,827 $102,929 $31,760 
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Contract Balances
A summary of the activity impacting our contract balances during the reporting periods is presented below:
Contract Acquisition Costs
Nine Months Ended
September 30, 2020September 30, 2019
(In thousands)
Beginning Balance$35,152 $28,043 
Additional deferred contract acquisition costs20,117 9,700 
Amortization of deferred contract acquisition costs(10,127)(7,346)
Ending Balance$45,142 $30,397 
As of September 30, 2020 and December 31, 2019, $13.5 million and $10.9 million, respectively, of our deferred contract acquisition costs are included in prepayments and other current assets as they are expected to be amortized within the next 12 months. The remaining amount of our deferred contract acquisition costs are included in other non-current assets.There were 0 material impairments of deferred contract acquisition costs for the periods ended September 30, 2020 or 2019.
Deferred Revenue
Nine Months Ended
September 30, 2020September 30, 2019
(In thousands)
Beginning Balance$152,033 $114,301 
Increase, net7,057 9,537 
Ending Balance$159,090 $123,838 
Deferred revenue, which is a contract liability, consists primarily of amounts invoiced in advance of revenue recognition under the Company’s contracts with customers and is recognized as the revenue recognition criteria are met. During the three and nine months ended September 30, 2020, revenue recognized that was previously deferred was $54.0 million and $122.3 million, respectively, compared to revenue recognized that was previously deferred of approximately $47.2 million and $94.4 million during the three and nine months ended September 30, 2019. The difference between the opening and closing balances of the Company’s contract assets and deferred revenue primarily results from the timing difference between the Company’s performance and the customer billings.
Contract assets primarily relate to unbilled amounts, which are netted with deferred revenue at the contract level, and typically result from sales contracts where revenue recognized exceeds the amount billed to the customer, and the right to payment is subject to more than the passage of time. Contract assets are transferred to accounts receivable when the rights become unconditional and the customer is billed. Contract assets are included in prepayments and other current assets and other non-current assets in the unaudited condensed consolidated balance sheets. During the nine months ended September 30, 2020 and 2019, amounts reclassified from contract assets to accounts receivable were $4.0 million and $2.5 million, respectively.
Remaining Performance Obligations
Our contracts with customers include amounts allocated to performance obligations that will be satisfied at a later date. These remaining performance obligations represent contract revenue that has not yet been recognized and is included in deferred revenue, the balance of which includes both invoices that have been issued to customers but have not been recognized as revenue and amounts that will be invoiced and recognized as revenue in future periods. As of September 30, 2020, amounts allocated to these additional performance obligations are $273.1 million, of which we expect to recognize $167.2 million as revenue over the next 12 months with the remaining balance recognized thereafter.
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3. Allowance for Expected Credit Losses
The allowance for expected credit losses is a valuation account that is deducted from the financial asset’s amortized cost basis to present the net amount expected to be collected on contracts with customers. Accounts receivable and contract assets are written off when management believes non-collectability is confirmed. Recoveries of financial assets previously written off shall be recorded directly to earnings when received.
Management estimates the allowance balance using relevant available information, from internal and external sources, relating to past events, current conditions and reasonable and supportable forecasts over a financial asset’s contractual term. The Company’s historical credit loss experience provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made from qualitative and quantitative factors if economic conditions at the reporting date reflect stronger or weaker economic performance than the historical data implies based on management’s expectations of economic conditions on certain indicators of the Company, industry and economy. We review factors such as past collection experience, age of the accounts receivable balance, significant trends in current balances, internal operations and macroeconomic conditions. As of September 30, 2020, SailPoint evaluated these economic conditions and made adjustments to historical loss information for certain economic risk factors, such as COVID-19.
In development of the expected credit loss model, we evaluated our financial assets with similar risk characteristics on a collective (pool) basis for their respective estimated and expected credit loss allowance. A financial asset will be measured individually only if it does not share similar risk characteristics with other financial assets. We believe that historical credit loss patterns by aging bucket and invoice type for accounts receivable are the most significant risk characteristics. Additionally, we analyze renewals and new business separately due to varying historical loss patterns. The Company notes expected credit loss is developed for the contractual life of the financial asset, which accounts receivable and contract assets can be viewed as one financial asset. However, a low percentage of our contract assets do not convert to accounts receivable. Therefore, we consider all contract assets as a single pool.
The following table presents the changes in the allowance for expected credit losses for financial assets measured at amortized cost:
Accounts ReceivableContract Assets
Nine Months Ended
September 30, 2020
(In thousands)
Beginning Balance$$
Adoption of ASC 326
407 65 
Provision for credit losses, net of recoveries472 32 
Write-offs(537)
Ending Balance$342 $97 

4. Fair Value Measurements
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following tables present the Company’s financial assets that are measured at fair value on a recurring basis:
As of September 30, 2020
Level 1Level 2Level 3Total
(In thousands)
Assets:
Cash equivalents:
Money market funds$2,691 — — $2,691 
Total cash equivalents$2,691 — — $2,691 

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As of December 31, 2019
Level 1Level 2Level 3Total
(In thousands)
Assets:
Cash equivalents:
Money market funds$364,127 — — $364,127 
Total cash equivalents$364,127 — — $364,127 
The Company’s carrying amounts of financial instruments, including cash, accounts receivable, accounts payable, and accrued expenses are considered Level 1 and approximate their fair values due to their short maturities as of September 30, 2020 and December 31, 2019 and are excluded from the fair value tables above.
See Note 9 “Convertible Senior Notes and Capped Call Transactions” for the carrying amount and estimated fair value of our Notes as of September 30, 2020.
5. Business Combinations
2019 Acquisitions
Orkus
On October 15, 2019, the Company acquired 100% of the equity interest in Orkus, Inc. (“Orkus”), a Delaware corporation engaged in the development and license of software products to assist customers in monitoring and controlling access and authorization across hybrid cloud assets. Total consideration related to the acquisition was $16.5 million in cash, of which $2.0 million is to be paid upon the lapse of an indemnification period of 12 months and 24 months of the acquisition date. As of September 30, 2020 and December 31, 2019, $1.0 million of holdback amount is reflected within accrued expenses and other liabilities and $1.0 million is included in other long-term liabilities in the unaudited condensed consolidated balance sheets.
The following table summarizes the final purchase price allocation as of the date of acquisition:
As of
October 15, 2019
(In thousands)
Cash and cash equivalents$
Prepayments and other current assets34 
Right-of-use assets90 
Goodwill7,637 
Intangible assets9,760 
Accounts payable(21)
Accrued expenses and other liabilities(133)
Deferred tax liability - non-current(861)
Total fair value of assets acquired and liabilities assumed$16,506 
The following table presents the estimated fair values and useful lives of the identifiable intangible assets acquired:
AmountEstimated Useful Life
(In thousands)(In years)
Developed technology$9,760 5
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Overwatch.ID
On October 15, 2019, the Company acquired 100% of the equity interest in Overwatch.ID, Inc. (“Overwatch.ID”), a Delaware corporation engaged in the development and license of software products focused on access controls security for cloud applications, cloud computing, hybrid IT environments, and on-premises infrastructure. The consideration related to the acquisition was $20.9 million in cash, of which $3.0 million is to be paid upon the lapse of an indemnification period of 12 months and 18 months of the acquisition date. As of September 30, 2020 and December 31, 2019, $3.0 million and $1.5 million, respectively, of the holdback is included within accrued expenses and other current liabilities in the unaudited condensed consolidated balance sheets. As of December 31, 2019, $1.5 million of the holdback is included in other long-term liabilities in the unaudited condensed consolidated balance sheet.
The following table summarizes the final purchase price allocation as of the date of acquisition:
As of
October 15, 2019
(In thousands)
Cash and cash equivalents$45 
Accounts receivable66 
Prepayments and other current assets103 
Deferred tax asset - non-current687 
Right-of-use assets175 
Goodwill14,107 
Intangible assets6,610 
Accounts payable(256)
Accrued expenses and other liabilities(185)
Deferred revenue(466)
Total fair value of assets acquired and liabilities assumed$20,886 
The following table presents the estimated fair values and useful lives of the identifiable intangible assets acquired:
AmountEstimated Useful Life
(In thousands)(In years)
Developed technology$6,610 5
Additional Acquisition Related Information
The operating results of the acquired companies are included in our unaudited condensed consolidated statements of income from the respective dates of acquisition. Pro forma results of operations have not been presented because the effects of these provisions onacquisitions, individually and in the Company’saggregate, were not material to our unaudited condensed consolidated financial statements.

3. Goodwillstatements of operations.

These acquisitions have been accounted for as business combinations. Assets acquired and Intangible Assets

Goodwill

Goodwill representsliabilities assumed have been recorded at their estimated fair values as of the respective acquisition date. The Company finalized the purchase price within the required one-year measurement period as of the dates of acquisition.

The fair value of developed technology was estimated using the replacement cost method (Level 3), which utilized assumptions for the cost to replace, such as the workforce, timing and resources required, as well as a theoretical developer’s profit margin and entrepreneurial incentive and opportunity cost. The Company believes that for each acquisition, the acquired companies will provide opportunities for growth through investing in additional products and capabilities, among other factors. This contributed to a purchase price in excess of the estimated fair value of each acquired company’s net identifiable assets acquired and, as a result, goodwill was recorded in connection with each acquisition. The excess of the purchase price over the identifiable tangible andassets, identifiable intangible assets acquired plusand assumed liabilities assumedwas recorded as goodwill. Goodwill arising from business combinations.  these acquisitions are not deductible for tax purposes.
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6. Goodwill and Intangible Assets
Goodwill
The carrying amountfollowing table reflects goodwill activity for the nine months ended September 30, 2020:
(In thousands)
Balance, December 31, 2019$241,051 
Measurement period adjustments70 
Balance, September 30, 2020$241,121 
There were 0 impairments of goodwill was $219.4 million forduring the periods ended March 31, 2018 and 2017 as there has been no acquisition activity in these periods. Goodwill and other intangible balances are tested for impairment on an annual basis during the fourth quarter,September 30, 2020 or sooner if an indicator of impairment occurs. No triggering events have occurred during the three-month period ended March 31, 2018 and 2017 that would indicate a potential impairment of goodwill and other intangible assets.

2019.

Intangible Assets

Total cost and amortization of intangible assets are comprised of the following:

 

 

 

As of

 

As of

 

Weighted Average

Useful Life

 

March 31, 2018

 

 

December 31,

2017

 

Weighted Average
Useful Life
September 30, 2020December 31, 2019

Intangible assets, net

 

(In years)

 

(In thousands)

 

Intangible assets, net(In years)(In thousands)

Customer lists

 

15

 

$

42,500

 

 

$

42,500

 

Customer lists15$42,500 $42,500 

Developed technology

 

9.6

 

 

42,000

 

 

 

42,000

 

Developed technology8.958,370 58,440 

Trade names and trademarks

 

17

 

 

24,500

 

 

 

24,500

 

Trade names and trademarks1724,500 24,500 

Order backlog

 

1.5

 

 

1,100

 

 

 

1,100

 

Non-competition agreements and related items

 

4.4

 

 

810

 

 

 

810

 

Other intangible assetsOther intangible assets4.83,689 3,689 

Total intangible assets

 

 

 

 

110,910

 

 

 

110,910

 

Total intangible assets129,059 129,129 

Less: Accumulated amortization

 

 

 

 

(31,931

)

 

 

(29,725

)

Less: Accumulated amortization(56,992)(47,478)

Total intangible assets, net

 

 

 

$

78,979

 

 

$

81,185

 

Total intangible assets, net$72,067 $81,651 

Amortization expense of intangible assets was $2.2 million for the three months ended March 31, 2018 and March 31, 2017. Amortization expensefollowing periods is included in the condensed consolidated statements of operations for the three months ended March 31, 2018 and 2017, respectively, as follows:

 

 

Three months ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

Cost of revenue  – license

 

$

1,008

 

 

$

1,008

 

Cost of revenue  – subscription

 

 

96

 

 

 

96

 

Research and development

 

 

34

 

 

 

 

Sales and marketing

 

 

1,068

 

 

 

1,117

 

Total amortization of acquired intangibles

 

$

2,206

 

 

$

2,221

 

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
Cost of revenue - licenses$1,007 $1,008 $3,023 $3,024 
Cost of revenue - subscription921 96 2,742 288 
Research and development162 159 543 477 
Sales and marketing1,069 1,068 3,206 3,204 
Total amortization expense$3,159 $2,331 $9,514 $6,993 

Periodically, the Company evaluates intangible assets for possible impairment. There were no0 impairments forof intangible assets during the three monthsperiods ended March 31, 2018 and 2017.

4.September 30, 2020 or 2019.

The total estimated future amortization expense of these intangible assets as of September 30, 2020 is as follows:
Year Ending December 31,(In thousands)
2020 (except the nine months ended September 30)$3,153 
202112,585 
202212,247 
202311,744 
20249,412 
Thereafter22,926 
Total amortization expense$72,067 
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7. Commitments and Contingencies

Operating Leases

Letters of Credit
As of September 30, 2020 and December 31, 2019, the Company had an aggregate of $6.0 million of cash collateral for an unconditional standby letter of credit related to the Company’s corporate headquarters lease. The Company is also required to maintain a small amount of restricted cash to guarantee rent payments in a foreign subsidiary.
Operating Leases
As of September 30, 2020, our leases, which primarily consist of office leases, have remaining lease terms of less than one year to nine years. Certain leases include early termination and/or extension options; however, exercise of these options is at the Company’s sole discretion. As of September 30, 2020, the Company determined it is not reasonably certain it will exercise the options to extend its facilities underleases or terminate them early. As of September 30, 2020, we have 0 financing leases and our non-cancelable operating lease agreements. commitments excludes variable consideration.
The majority of these agreements include a renewal option, and/or require the Company to pay taxes, insurance, and maintenance costs, whichundiscounted annual future minimum lease payments are not includedsummarized by year in the table below. Certain of these facility leases contain predetermined fixed escalations of the minimum rentals, and the Company recognizes expense for these leases on a straight-line basis. The difference between the recognized rental expense and amounts payable under the lease is recorded as deferred rent, which is included in accrued expenses and other liabilities on the accompanying condensed consolidated balance sheets.

Rent expense under all operating leases was approximately $0.9 million and $0.5 million for the three months ended March 31, 2018 and 2017, respectively.

below:

Year Ending December 31,(In thousands)
2020 (except the nine months ended September 30)$1,416 
20215,832 
20225,734 
20235,264 
20244,951 
Thereafter22,283 
Total minimum lease payments45,480 
Less: interest(6,939)
Total present value of operating lease liabilities$38,541 
Current operating lease liabilities$4,314 
Long-term operating lease liabilities34,227 
Total operating lease liabilities$38,541 
Indemnification Arrangements

In the ordinary course of business, the Company enters into contractual arrangements under which it agrees to provide indemnification of varying scope and terms to customers, business partners and other parties with respect to certain matters, including losses arising out of the breach of such agreements, intellectual property infringement claims made by third parties, and other liabilities with respect to our products and services and business. In these circumstances, payment may be conditional on the other party making a claim pursuant to the procedures specified in a particular contract.

The Company includes service level commitments to customers of our cloud customerscloud-based products warranting certain levels of uptime reliability and performance and permitting those customers to receive credits in the event that we fail to meet those levels. To date, the Company has not incurred any material costs as a result of these commitments, and we expect the time between any potential claims and issuance of


the credits to be short. As a result, we have not accrued any liabilities related to these commitments in our unaudited condensed consolidated financial statements.

Litigation Claims and Assessments

The Company is subject to claims and suits that may arise from time to time in the ordinary course of business. In addition, some legal actions, claims and governmental inquiries may be instituted or asserted in the future against us and our subsidiaries. Although the outcome of our legal proceedings cannot be predicted with certainty and no assurances can be provided, based upon current information, we do not believe the liabilities, if any, which may ultimately result from the outcome of such matters, individually or in the aggregate, will have a material adverse impact on our unaudited condensed consolidated financial statements.

5. Line

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8. Credit Agreement
In 2019, SailPoint Technologies, Inc., as borrower, and Long-Term Debt

certain of our other wholly owned subsidiaries entered into a credit agreement (as amended, restated, amended and restated, supplemented or otherwise modified from time to time through the date hereof, the “Credit Agreement”). The outstanding balanceCredit Agreement is guaranteed by SailPoint Technologies Intermediate Holdings, LLC, a wholly owned subsidiary, and the Borrower’s material domestic subsidiaries (the “Guarantors” and, together with the Borrower, the “Loan Parties”) and is supported by a security interest in substantially all of the Loan Parties’ personal property and assets.

Later in 2019, the Company amended the Credit Agreement in connection with the issuance and sale of the Notes. Such amendment included a decrease in the commitments for revolving credit loans from $150.0 million to $75.0 million, with a $15.0 million letter of credit sublimit, which amount can be increased or decreased under certain circumstances and is subject to certain financial covenants. In addition, the Credit Agreement provides for the ability to incur uncommitted term loan facilities if, among other things, the Senior Net Leverage Ratio (as defined in the Credit Agreement), calculated giving pro forma effect to the requested term loan facility, is no greater than 3.50 to 1.00. Borrowings pursuant to the Credit Agreement may be used for working capital and other general corporate purposes, including acquisitions permitted under the Credit Agreement. The Credit Agreement contains certain customary representations and warranties and affirmative and negative covenants. The agreement has established priority for the lenders party over all assets of the Company.
The interest rates applicable to revolving credit loans under the Credit Agreement are at the Company’s option. The Company pays an unused commitment fee during the term of the Credit Agreement ranging from 0.20% to 0.30% per annum based on the Senior Secured Net Leverage Ratio. Borrowings under the Credit Agreement are scheduled to mature in March 31, 201811, 2024.
The Company had 0 outstanding revolving credit loan balance under the Credit Agreement as of September 30, 2020 and December 31, 2017 was $70 million. There was no outstanding balance of the revolving line of credit at March 31, 2018 and December 31, 2017.2019. The Company was in compliance with all applicable covenants as of March 31, 2018 and December 31, 2017.

In 2017, the Company amended its existing credit facility in connection with the consummation of its initial public offering. Such amendment required that the Company use a portion of its net proceeds to repay $90.0 million of borrowings outstanding under its term loan facility to reduce the aggregate outstanding principal amount thereof to $70.0 million. This repayment was subject to a prepayment premium of 1.50% approximately $1.4 million, which is recorded as interest expense. As a result of this paydown, the Company incurred a $1.7 million loss on the modification and partial extinguishment of debt which was also recorded as interest expense in the consolidated statements of operations for the years ended December 31, 2017. In October 2017, in connection with its new corporate headquarters lease, the Company executed a standby letter of credit in the amount of $6.0 million.  The term loan and the credit facility both bear interest based on the adjusted LIBOR rate, as defined in the credit agreement, with a 1% floor plus an applicable margin of 4.5%.

September 30, 2020.

The Company has incurred total debt issuance costs of $4.5$0.8 million in connection with these loan and security agreements ofthe Credit Agreement, which $1.4 million relates to the modified agreement as of December 31, 2017.net balance is included in other non-current assets in the accompanying unaudited condensed consolidated balance sheets. These costs are being amortized to interest expense over the life of the debtCredit Agreement on a straight-line basis, which approximates the interest method.basis. Amortization of debt issuance costs for existing loanthe periods ended September 30, 2020 and security agreement as of March 31, 20182019 was not material and March 31, 2017, was approximately $0.1 million and $0.2 million, respectively, and was recorded in interest expense in the accompanying unaudited condensed consolidated statements of operations.  As
9. Convertible Senior Notes and Capped Call Transactions
In September 2019, the Company issued and sold $400.0 million aggregate principal amount of March 31, 2018, future principal payment for long-term debt, is $68.30.125% Convertible Senior Notes due 2024 (the “Notes”) in a private offering (the “Offering”) to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). The net proceeds from the Offering were $391.2 million, net of $1.7after deducting discounts and commissions and other fees and expenses payable by the Company in connection with the Offering. The Company used $37.1 million of unamortized debt issuance costs includedthe net proceeds from the Offering to pay the cost of the Capped Call Transactions.
The Notes were issued pursuant to an indenture (the “Indenture”), by and between the Company and U.S. Bank National Association, as trustee. The Notes are senior unsecured obligations of the Company and will mature on September 15, 2024, unless earlier redeemed, repurchased or converted. The Notes bear interest at a fixed rate of 0.125% per year payable semiannually in long-term debt. arrears on March 15 and September 15 of each year.
The Notes will be convertible at the option of the holders at any time prior to the close of business on the business day immediately preceding March 15, 2024, only under the following circumstances:
during any calendar quarter commencing after the calendar quarter ending on December 31, 2019 (and only during such calendar quarter), if the last reported sale price of the Company’s common stock, for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;
during the 5 business day period after any 5 consecutive trading day period (the “measurement period”) in which the trading price (as defined in the Indenture) per $1,000 principal amount of the Notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price of common stock and the conversion rate for the Notes on each such trading day;
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if the Company calls any or all of the Notes for redemption, at any time prior to the close of business on the scheduled trading day immediately preceding the redemption date; or
upon the occurrence of specified corporate events as set forth in the Indenture.
On or after March 15, 2024 until the close of business on the second scheduled trading day immediately preceding the maturity date, holders may convert all or any portion of their Notes, in multiples of $1,000 principal amount, at the option of the holder regardless of the foregoing circumstances.
Upon conversion, the Company may satisfy its conversion obligation by paying and/or delivering, as the case may be, cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election, in the manner and subject to the terms and conditions provided in the Indenture. It is the Company’s current intent to settle the principal amount of the Notes with cash. The Notes are convertible at an initial conversion rate of 35.1849 shares of common stock per $1,000 principal amount of the Notes, which is equivalent to an initial conversion price of $28.42 per share of common stock, subject to adjustment upon the occurrence of specified events. The conversion rate is subject to adjustment under certain circumstances in accordance with the terms of the Indenture.
In addition, following certain corporate events that occur prior to the maturity date or if the Company delivers a notice of redemption, the Company will, in certain circumstances, increase the conversion rate for a holder who elects to convert its Notes in connection with such a corporate event or notice of redemption, as the case may be. For example, upon the occurrence of a make-whole fundamental change, as defined in the purchase agreement, the Company will, in certain circumstances, increase the conversion rate by a number of additional shares for a holder that elects to convert its Notes in connection with such make-whole fundamental change or during the relevant redemption period.
The Company may not redeem the Notes prior to September 20, 2022. The Company may redeem for cash all or any portion of the Notes, at its option, on or after September 20, 2022, if the last reported sale price of common stock has been at least 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending on, and including, the trading day preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus any accrued and unpaid interest to, but excluding, the redemption date. No sinking fund is provided for the Notes, which means that the Company is not required to redeem or retire the Notes periodically.
If the Company undergoes a fundamental change (as defined in the Indenture), holders may require the Company to repurchase for cash all or any portion of their Notes at a fundamental change repurchase price equal to 100% of the principal amount of the Notes to be repurchased, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date.
The Indenture includes customary covenants and sets forth certain events of default after which the Notes may be declared immediately due and payable and sets forth certain types of bankruptcy or insolvency events of default involving the Company after which the Notes become automatically due and payable. The Company was in compliance with all applicable covenants as of September 30, 2020.
For at least 20 trading days during the period of 30 consecutive trading days ended September 30, 2020, the last reported sale price of the Company’s common stock was equal to or exceeded 130% of the conversion price of the Notes on each applicable trading day. As a result, the Notes are convertible at the option of the holders during the fiscal quarter ending December 31, 2020 and were classified as current liabilities on the term loan is August 16, 2021, with principal payment due in full on maturity date, and interest payments due quarterly. The rate prevalent at March 31, 2018 was 5.5% consisting of the 1% floor, plus an applicable margin of 4.5% for the term loan and the credit facility.

6. Related Party Transactions

During the three months ended March 31, 2018 and 2017, the Company engaged in ordinary sales transactions of $147,000, and $0 and purchase transactions of $101,000 and $382,000, respectively, with entities affiliated with its controlling entity. At March 31, 2018 and December 31, 2017, the accompanyingunaudited condensed consolidated balance sheets included accounts payable balancessheet as of $400September 30, 2020. As of the date of this filing, none of the holders of the Notes have submitted requests for conversion.

In accounting for the issuance of the Notes, we separated the Notes into liability and $3,400,equity components. The carrying amounts of the liability components of the Notes were calculated by measuring the fair value of similar debt instruments that do not have an associated convertible feature. The carrying amounts of the equity components, representing the conversion option, were determined by deducting the fair value of the liability components from the par value of the Notes. This difference represents the debt discount that is amortized to interest expense over the terms of the Notes using the effective interest rate method. The carrying amount of the equity components representing the conversion options was $88.8 million for the Notes and is recorded in additional paid in capital and are not remeasured as welllong as accounts receivable balances $91,000they continue to meet the conditions for equity classification.
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The Company allocates transaction costs related to the issuance of the Notes to the liability and $516,000, respectively, associatedequity components using the same proportions as the initial carrying value of the Notes. Transaction costs attributable to the liability component were $6.8 million and are being amortized to interest expense at an effective interest method rate of 5.25% over the term of the Notes. Transaction costs attributable to the equity component were $2.0 million and are netted with these transactions.

the equity component of the Notes in additional paid in capital.

As of September 30, 2020, the Notes have a remaining life of 48 months.
The net carrying amount of the liability and equity components of the Notes for the periods presented is as follows:
As of
September 30, 2020December 31, 2019
(In thousands)
Liability component
Principal$400,000 $400,000 
Unamortized discount(72,417)(84,542)
Unamortized issuance costs(5,396)(6,407)
Net carrying amount$322,187 $309,051 
Equity component, net of issuance costs$86,764 $86,764 
The interest expense recognized related to the Notes for the periods presented is as follows:
Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
Contractual interest expense$125 $$375 $
Amortization of debt discount4,094 261 12,125 261 
Amortization of debt issuance costs337 22 1,011 22 
Total$4,556 $291 $13,511 $291 
As of September 30, 2020, the total estimated fair value of the Notes was $610.3 million. The fair value was determined based on the closing trading price per $100 of the Notes as of the last day of trading for the period. The fair value of the Notes is primarily affected by the trading price of our common stock and market interest rates. The fair value of the Notes is considered Level 2 within the fair value hierarchy and was determined based on inputs that are observable in the market or that could be derived from, or corroborated with, observable market data, and quoted prices of the Notes in an over-the-counter market.
Capped Call Transactions
In September 2014,2019, in connection with the pricing of the Notes and in connection with the initial purchasers’ exercise in full of their option to purchase additional Notes, the Company entered into an advisory services agreementprivately negotiated capped call transactions (the “Consulting Agreement”“Capped Call Transactions”) with its controlling entity.the initial purchasers or their respective affiliates and another financial institution. The Consulting Agreement requires quarterly payments from September 8, 2014 through December 31, 2018 for business consulting services provided by the controlling entityCapped Call Transactions cover, subject to anti-dilution adjustments substantially similar to those applicable to the Company. Consulting fees from the Consulting Agreement totaled $313,000 in the three months ended March 31, 2017 and were included in general and administrative expenses in the accompanying condensed consolidated statementsNotes, 14.1 million shares of operations. Upon completioncommon stock. The Capped Call Transactions are generally expected to reduce potential dilution to common stock upon any conversion of the initial public offering, the Consulting Agreement ceased, andNotes and/or offset any potential cash payments the Company was no longeris required to make future payments.

7. Stock Option Plansin excess of the principal amount of converted Notes, as the case may be, with such reduction and/or offset subject to a cap. The Capped Call Transactions have an initial strike price of $28.42 per share, which corresponds to the initial conversion price of the Notes and is subject to certain adjustments. The cap price of the Capped Call Transactions is initially $41.34 per share, which is subject to certain adjustments. For accounting purposes, the Capped Calls Transactions are separate transactions and not part of the terms of the Notes. As the Capped Call Transactions are considered indexed to our own stock and are considered equity classified, they are recorded in stockholders’ equity and are not accounted for as derivatives. The cost of $37.1 million incurred in connection with the Capped Call Transactions was recorded as a reduction to additional paid in capital.

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10. Stock-Based Compensation

2015 Stock Option Plans

In 2015, the Company adopted (i) the Amended and Restated 2015 Stock Option and Grant Plan and (ii) the 2015 Stock Incentive Plan (together the “2015 Stock Option Plans”) under which it may grant incentive stock options (“ISOs”), nonqualified stock options (“NSOs”), and restricted stock for the right to purchase shares of common stock.stock and grant restricted stock units (“RSUs”). The 2015 Stock Option Plans reserve 5,000,000


5.0 million shares of common stock for issuance as ISOs, 500,0000.5 million shares of restricted stockRSUs and 250,0000.25 million shares for issuance under the 2015 Stock Incentive Plan. Under the 2015 Stock Option Plans, ISOs may not be granted at less than fair market value on the date of the grant and generally vest over a four-year period based on continued service. Certain options are subject to vesting based on certain future performance targets. Options generally expire ten years after the grant date.

At March 31, 2018, 468,956

As of September 30, 2020, 0.6 million shares were available for issuance under the Amended and Restated 2015 Stock Option and Grant Plan. At March 31, 2018, 333,999Plans, including less than 0.1 million shares were available for issuance under the 2015 Stock Incentive Plan. The Company currently uses authorized and unissued shares to satisfy share award exercises.

2017 Long Term Incentive Plan

In November 2017, the Company’s boardBoard of directorsDirectors adopted the 2017 Long Term Incentive Plan (the “2017 Plan”). under which it may grant stock options, NSOs to purchase shares of common stock and RSUs. As of December 31, 2017,September 30, 2020, the Company had reserved 8,856,87617.7 million shares of common stock available for issuance under the 2017 Plan to employees, directors, officers and consultants of the Company and its subsidiaries. The number of shares of common stock available for issuance under the 2017 Plan will beis increased on each January 1 hereafter by 4,428,4384.4 million shares of common stock. Options and RSUs granted to employees under the 2017 Plan generally vest over four years. Common stock subject to an award that expires or is canceled, forfeited, exchanged settled in cash or otherwise terminated without delivery of shares, and shares withheld or surrendered to pay the exercise price of, or to satisfy the withholding obligations with respect to an award, will become available for future grants under the 2017 Plan. At March 31, 2018, 6,482,775As of September 30, 2020, 11.1 million shares were available for issuance under the 2017 Plan. The Company currently uses authorized and unissued shares to satisfy share award exercises.

In November 2017, the Company’s board of directors adopted the Employee Stock Purchase Plan (the "ESPP"). The ESPP became effective on in November of 2017, after the date our registration statement was declared effective by the SEC. As of March 31, 2018, the participation in the ESPP is not effective and no shares were purchased.

Options Activity

The fair value for the Company’s stock options granted and Employee Stock Purchase Plan (the "ESPP") purchase rights, as discussed further below, during the year ended March 31, 2018 and 2017 wasperiods presented were estimated at thegrant date of grant using a Black Scholes option-pricing model using the following weighted average assumptions:

Stock OptionsESPP

 

March 31, 2018

 

 

March 31, 2017

 

September 30, 2020September 30, 2019September 30, 2020September 30, 2019

Expected dividend rate

 

0%

 

 

0%

 

Expected dividend rate0%0%0%0%

Expected volatility

 

41.0%

 

 

49.0%

 

Expected volatility50% - 56.2%38.8% - 39.8%48.1% - 56.2%39.8% - 46.0%

Risk-free interest rate

 

2.63% - 2.73%

 

 

2.02% - 2.11%

 

Risk-free interest rate0.36% - 1.53%1.39% - 2.59%0.18% - 1.57%2.29% -2.44%

Expected term (in years)

 

6.25 - 6.25

 

 

5.5 - 6.25

 

Expected term (in years)6.256.250.500.42 - 0.50

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The following table summarizes stock option activity underfor the Plans and related information:

nine months ended September 30, 2020:

 

 

Number

of Options

 

 

Weighted

Average

Exercise

Price

(per share)

 

 

Weighted

Average

Remaining

Contractual

Term

(years)

 

 

Aggregate

Intrinsic

Value

 

Balances at December 31, 2017

 

3,500,075

 

 

$

5.43

 

 

 

8.8

 

 

 

31,784,488

 

Granted

 

34,875

 

 

$

19.02

 

 

 

 

 

 

 

 

 

Exercised

 

 

(26,334

)

 

$

2.36

 

 

 

 

 

 

 

 

 

Forfeited

 

(53,579

)

 

$

2.77

 

 

 

 

 

 

 

 

 

Balances at March 31, 2018

 

3,455,037

 

 

$

5.64

 

 

 

8.6

 

 

 

52,025,934

 

Options vested and expected to vest at March 31, 2018

 

3,455,037

 

 

$

5.64

 

 

 

8.6

 

 

 

52,025,934

 

Options vested and exercisable at March 31, 2018

 

 

1,043,709

 

 

$

2.32

 

 

 

7.6

 

 

 

19,172,966

 

Number
of Options
Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic
Value
(In thousands)(Per share)(Years)(In thousands)
Balances at December 31, 20192,786 $13.67 7.7$31,489 
Granted617 $25.30 
Exercised(648)$7.57 
Forfeited(230)$20.42 
Balances at September 30, 20202,525 $17.47 7.8$55,819 
Options vested and expected to vest at September 30, 20202,525 $17.47 7.8$55,819 
Options vested and exercisable at September 30, 20201,048 $11.07 6.7$29,870 

The Company expects all outstanding stock options at March 31, 2018 to fully vest. The weighted average grant date fair value per share for the period ended March 31, 2018 and 2017 was $8.42 and $1.56, respectively. Compensation expense relating to stock options was approximately $1.7 million and $158,000 for the threenine months ended March 31, 2018September 30, 2020 and 2017,2019 was $17.27 and $11.48, respectively. The total fair value of shares vested duringfor the three and nine months ended March 31, 2018 and 2017September 30, 2020 was approximately $0.4$1.1 million and $98,000,$4.8 million, respectively, compared to approximately $0.8 million and $3.7 million for the three and nine months ended September 30, 2019, respectively.


The total unrecognized compensation expense related to non-vested stock options granted is $9.2$14.1 million and is expected to be recognized over a weighted average period of 2.712.5 years as of March 31, 2018.

September 30, 2020.

Incentive Unit Plan

In 2014 and 2015, the Company granted shares of the Company’s common stock (the “incentive units”) to certain members of management pursuant to restricted stock agreements (the “RSAs”).

The incentive units were granted with an exercise price equal to the fair market value on the date of grant, are subject to vesting, and if exercised in advance of vesting were subject to the Company’s right to repurchase. Upon vesting, the incentive units automatically convert to common stock. 50% of incentive units granted to executives vest based on performance meeting or exceeding EBITDA targets, as defined in the RSAs. Incentive units granted to non-executives and the remaining 50% of incentive units granted to executives vest 25% on the first anniversary date of the grant, and ratably over the remaining three years. The graded-vesting attribution method is used by the Company to determine the monthly stock-based compensation expense over the applicable vesting periods. In 2017, the Board of Directors waived the EBITDA criteria associated with the annual tranche of performance vesting stock options resulting in a modification.

repurchase until vested.

The Company did not0t grant any additional incentive units during the first quarter of 2018. As of March 31, 2018, the aggregate intrinsic value for 1,257,000 non-vested incentive units was $26.0 million, and the total unrecognized compensation related to non-vested incentive units granted was approximately $6.9 million and is expected to be recognized over a weighted-average remaining period of 0.8 years.periods ended September 30, 2020. During the first quarter of 2018, approximately 979,000 units vested. Compensation expense relating to2019, all of the remaining 0.7 million incentive units was approximately $2.1 million and $10,000 for the three months ended March 31, 2018 and 2017, respectively.

Restricted Stock Units

The Company granted 382,427 restricted stock units during the three months ended March 31, 2018. As of March 31, 2018, 1,270,966 units of restricted stock is expected to vest overwere vested with a weighted average remaining contractual periodgrant date fair value of 2.1 years with an aggregate$0.05 per share. Therefore, subsequent to the first quarter of 2019, we incurred 0 additional stock-based compensation expense and there is no further unrecognized compensation expense or intrinsic value related to non-vested incentive units.

Restricted Stock Units
The following table summarizes the RSU activity for the Company for the nine months ended September 30, 2020:
Number of
Shares
Weighted
Average
Grant Date
Fair Value
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic
Value
(In thousands)(Per share)(Years)(In thousands)
Balances at December 31, 20191,881 $23.08 1.6$44,386 
Granted2,051 $23.48 
Vested(399)$25.50 
Forfeited(216)$23.29 
Balances at September 30, 20203,317 $23.03 1.5$131,260 
Units expected to vest at September 30, 20203,317 $23.03 1.5$131,260 
20

Table of approximately $26.3 million.Contents
The Company expects all outstanding RSUs to fully vest. The total unrecognized compensation related to restricted stock unitsRSUs was $15.4$63.3 million as of March 31, 2018September 30, 2020 and is expected to be recognized over a weighted average period of 3.572.9 years. Compensation expense relating
Employee Stock Purchase Plan
The Company initially reserved 1.8 million shares of common stock for issuance under the ESPP. The number of shares available for issuance under the ESPP increases each January 1 by 0.9 million shares of common stock. The ESPP will continue in effect unless terminated prior thereto by the Company’s board of directors or compensation committee, each of which has the right to restricted stock units was approximately $1.2terminate the ESPP at any time. As of September 30, 2020, 2.8 million and $0shares were available for issuance under the threeESPP Plan. During each of the nine months ended March 31, 2018September 30, 2020 and 2017,2019, the Company issued and distributed approximately 0.2 million shares of common stock pursuant the ESPP offering periods spanning from December 3, 2019 to June 3, 2020 and January 2, 2019 to June 3, 2019, respectively.

The current ESPP offering period is June 4, 2020 through December 2, 2020. Stock-based compensation expense associated with ESPP purchase rights are recognized on a straight-line basis over the offering period.

Asummary of the Company’s stock-based compensation expense, which includes stock options, restricted stock units and incentive units, was recognized as follows:

RSUs and ESPP, is presented below:

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

Cost of revenue –  subscription

 

$

121

 

 

$

9

 

Cost of revenue –  services and other

 

 

375

 

 

 

18

 

Research and development

 

 

641

 

 

 

30

 

General and administrative

 

 

2,340

 

 

 

30

 

Sales and marketing

 

 

1,662

 

 

 

71

 

Total stock-based compensation

 

$

5,139

 

 

$

158

 

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
Stock options$1,479 $1,232 $4,307 $3,868 
Incentive units351 
RSUs5,654 2,819 15,113 8,176 
ESPP705 438 1,759 1,703 
Total stock-based compensation expense$7,838 $4,489 $21,179 $14,098 

8. Income Taxes

Impacts

A summary of the U.S. 2017 Tax Cuts and Jobs Act

Company’s stock-based compensation expense as recognized on the unaudited condensed consolidated statements of operations is as follows:

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
Cost of revenue - subscription$485 $286 $1,270 $830 
Cost of revenue - services and other550 337 1,368 1,066 
Research and development1,712 820 4,700 2,653 
General and administrative1,944 1,710 4,896 4,725 
Sales and marketing3,147 1,336 8,945 4,824 
Total stock-based compensation expense$7,838 $4,489 $21,179 $14,098 

11. Income Taxes
Income Taxes
The U.S. 2017 Tax Cuts and Jobs Act (the “Act”), which was signed into law on December 22, 2017 and effective January 1, 2018, reduces the U.S. federal corporate tax rate for the three and nine months ended September 30, 2020 is 78.3% and 28.5%, respectively, compared to (249.3)% and 13.9% for the three and nine months ended September 30, 2019, respectively. The primary drivers for the differences in the rates from 35% to 21%. There was no net impactthe prior-year period to the Company’s provisioncurrent-year period are related to differences in forecasted pre-tax book income, the impact of stock compensation, an increase in foreign tax liabilities and the impact of research and development ("R&D") credits.
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Provision for income taxes or net deferred taxes due to the Company’s valuation allowance. The decrease in future tax assets via the reduced rate was offset by the decrease in our valuation allowance.

The Act subjects aconsists of U.S. shareholder to tax on global intangible low-taxed income (“GILTI”) earned by certain foreign subsidiaries. The FASB Staff Q&A, Topic 740, No. 5, Accounting for GILTI, states that an entity can make an accounting policy election to either recognize deferred taxes for temporary basis differences expected to reverse as GILTI in future years or provide for the tax expense related to GILTI in the year the tax is incurred as a period expense only. Given the complexity of the GILTI


provisions, we are still evaluating the effects of the GILTI provisions and have not yet determined our accounting policy. As of March 31, 2018, the Company is not subject to the GILTI provisions due to Section 956 inclusions.

The provision forstate income taxes for 2018 and 2017 is generated from activityincome taxes in certain foreign jurisdictions in which the Company conducts business. The Company expects to be in an overall deferred tax liability position for the period ended December 31, 2020. Additionally, all deferred tax assets are expected to be fully offset by our consolidated subsidiaries.

the turning of its deferred tax liabilities over time, so there is no valuation allowance included in the forecasted effective tax rate for the nine months ended September 30, 2020. The Company still maintains a full valuation allowance for its Israel tax position due to the lack of taxable earnings for the foreseeable future.

The Company’s practice is to recognize interest and/or penalties related to income tax matters in income tax expense. During the three monthsperiods ended March 31, 2018September 30, 2020 and 20172019, the Company did not0t record any material interest or penalties.

The Company files tax returns in the U.S. federal jurisdiction, in several state jurisdictions, and in several foreign jurisdictions. The Company is no longer subject to U.S. federal income tax examinations for years before 20132016 and is no longer subject to state, local and foreign income tax examinations by tax authorities for years before 2012.2015. The Company is not currently under audit for income tax in a single foreign jurisdiction. The audit inis ongoing and is not expected to materially impact the unaudited condensed consolidated financial statements. The Company has an Uncertain Tax Position reserve related to this foreign jurisdiction filing that should sufficiently cover any jurisdiction.

9.related assessment.

12. Net loss per share attributable to common shareholders

Income (Loss) Per Share

Basic and diluted net lossincome (loss) per share is computed by dividing net loss attributable to common shareholdersincome (loss) by the weighted-averageweighted average number of common shares outstanding during the period. Diluted earnings per share is calculated using our weighted-averageweighted average outstanding common shares including the dilutive effect of stock awards. In periods when the Company recognizes a net loss, the Company excludes the impact of outstanding stock awards from the diluted loss per share calculation as their inclusion would have an antidilutiveanti-dilutive effect.

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Table of Contents
The following table sets forth the calculation of basic and diluted net lossincome (loss) per share duringfor the periods presented:

 

 

Three months ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands, except share data)

 

Numerator:

 

 

 

 

 

 

 

 

Net loss

 

$

(5,967

)

 

$

(2,283

)

Deemed dividends to preferred stockholders

 

 

 

 

 

(6,170

)

Net loss attributable to common shareholders

 

$

(5,967

)

 

$

(8,453

)

 

 

 

 

 

 

 

 

 

Denominator

 

 

 

 

 

 

 

 

Weighted average shares outstanding

 

 

 

 

 

 

 

 

Basic and diluted

 

 

85,719,240

 

 

 

47,208,477

 

Net loss attributable to common shareholders

 

 

 

 

 

 

 

 

Basic and diluted

 

$

(0.07

)

 

$

(0.18

)

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands, except per share data)
Numerator
Net income (loss)$(676)$3,668 $(6,051)$(13,919)
Denominator
Weighted average shares outstanding
Basic90,764 89,143 90,320 88,739 
Diluted90,764 90,808 90,320 88,739 
Net income (loss) per share
Basic$(0.01)$0.04 $(0.07)$(0.16)
Diluted$(0.01)$0.04 $(0.07)$(0.16)

The following weighted average outstanding shares of common stock equivalents were excluded from the computation of the diluted net lossincome (loss) per share attributable to common shareholders for the periods presented because their effect would have been anti-dilutive.  Foranti-dilutive:
Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(in thousands)
Stock options to purchase common stock2,599 907 2,827 3,062 
RSUs issued and outstanding3,296 969 2,953 1,855 
ESPP210 136 67 
Convertible senior notes2,558 
Total8,663 1,876 5,916 4,984 
As we expect to settle the principal amount of the Notes in cash and any excess in shares of the Company’s common stock, the Company uses the treasury stock method for calculating any potential dilutive effect of the conversion spread on diluted net income per share, if applicable. The conversion spread of 14.1 million shares will have a dilutive impact on diluted net income per share of common stock when the average market price of our common stock for a given period priorexceeds the conversion price of $28.42 per share.
13. Segment and Geographic Information
ASC 280, “Segment Reporting”, establishes standards for reporting information about operating segments. Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision makers in deciding how to allocate resources and in assessing performance. The Company manages its business on the basis of 1 reportable segment and derives revenues from licensing of software, sale of our initial public offering, convertible preferred stockmaintenance, SaaS subscription offerings, professional services and technical support. Revenue is not included in this computation as it was contingently convertible based uponclassified by the following major geographic areas: (i) United States, (ii) Europe, the Middle East and Africa (“EMEA”) and (iii) rest of the world.
23

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The following are a future event.

summary of consolidated revenues within geographic areas:

 

 

Three months ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

Convertible preferred stock on an as-if converted basis

 

 

 

 

 

 

 

 

Stock options to purchase common stock

 

 

3,468,458

 

 

 

2,057,211

 

RSUs issued and outstanding

 

 

1,097,668

 

 

 

 

Non-vested incentive units

 

 

1,480,304

 

 

 

3,689,429

 

Total

 

 

6,046,430

 

 

 

5,746,640

 

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
United States$67,917 $56,071 $191,613 $142,030 
EMEA (1)
16,329 12,499 43,104 38,768 
Rest of the World (1)
9,767 7,309 27,196 18,718 
Total revenue$94,013 $75,879 $261,913 $199,516 


(1)    No single country outside of the United States represented more than 10% of our revenue.

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Table of Contents
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Operations

You should read the following discussion and analysis of our financial condition and results of operations in conjunction with our Unaudited Condensed Consolidated Financial Statements and notes thereto in Part I, Item 1 of this Quarterly Report on Form 10-Q (this “Quarterly Report”) and theour Annual Report on Form 10-K for the year ended December 31, 2019, which was filed with the U.S. Securities and Exchange Commission (the “SEC”) on February 24, 2020 (the “Annual Report”), including the Consolidated Financial Statementsconsolidated financial statements and related notes included therein.

SPECIAL NOTE ABOUT FORWARD-LOOKING STATEMENTS

This Quarterly Report contains forward-looking statements within the meaning of the federal securities laws, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. All statements included in this Quarterly Report, other than statements of historical fact, included in this Quarterly Report are forward-looking statements. This includes statements regarding our strategy, future operations, financial position, estimated revenues and losses, projected costs, prospects, plans and objectives of management are forward-looking statements.management. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. These forward-looking statements are based on management’s current beliefs, based on currently available information, as to the outcome and timing of future events. The forward-looking statements are contained principally in this Quarterly Report in “Management’s Discussion and Analysis of Financial Condition and Result of Operations” and “Risk Factors”.

expressions.

You should not rely upon forward-looking statements as predictions of future events.events or place undue reliance thereon. We have based the forward-looking statements contained in this Quarterly Report primarily on our current expectations and projections, in light of currently available information, about future events and trends that we believe may affect our business, financial condition, results of operations and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties and other factors. Important factors, some of which are beyond our control, that could cause actual results to differ materially from our historical results or those expressed or implied by these forward-looking statements include the following: the effect of the novel coronavirus disease (“COVID-19”) global pandemic and its aftermath, as well as governmental, business and other actions in response, on the global economy and on our business; the scope, duration and severity of the COVID-19 pandemic, including any recurrence, as well as the timing of the economic recovery following the pandemic; our ability to achieve and sustain profitability; our ability to sustain historical growth rates; our ability to attract and retain customers and our ability to deepen our relationships with existing customers; an increased focus in our expectations regardingbusiness from selling licenses to selling subscriptions; breaches in our customer growth rate;security, cyber-attacks or other cyber-risks; interruptions with the delivery of our ability to maintain successful relationships withSaaS solutions or third-party cloud-based systems that we use in our channel partners and further develop strategic relationships; our ability to develop or acquire new solutions, improve our platform and solutions and increase the value of and benefits associated with our platform and solutions;operations; our ability to compete successfully against current and future competitors; the length and unpredictable nature of our plans to further investsales cycle; delayed effects on our operating results from ratably recognizing some of our revenue; fluctuations in and grow our business, andquarterly results; our ability to effectively managemaintain successful relationships with our growth and associated investments;channel partners; the increasing complexity of our operations; real or perceived errors, failures or disruptions in our platform or solutions; our ability to adapt and respond to rapidly changing technology, evolving industry standards, changing regulations or customer needs, requirements or preferences; our ability to achieve and changingmaintain an effective system of disclosure controls and internal control over financial reporting; our ability to comply with our privacy policy or related legal or regulatory requirements; our ability to accurately forecast our estimated annual effective tax rate for financial accounting purposes; our ability to successfully identify, acquire and integrate companies and assets; our ability to maintain high-quality customer needs;satisfaction; and our ability to maintain and enhance our brand or reputation as an industry leader and innovator; our ability to hire, retain, train and motivate our senior management team and key employees; our ability to successfully enter new markets and manage our international expansion; adverse economic conditions in the United States, Europe or the global economy; significant changes in the contracting or fiscal policies of the public sector; actual or perceived failures by us to comply with privacy policy or legal or regulatory requirements; our ability to maintain third-party licensed software in or with our solutions; and our ability to raise additional capital or generate cash flows necessary to expand our operations and invest in new technologies. Theseleader. More information on these risks and other important riskpotential factors are described more fullythat could affect our financial results is included in our reports and other documents filedfilings with the SEC, including underin the “Risk Factors” in Part I, Item 1A inand “Management’s Discussion and Analysis of Financial Condition and Results of Operations” sections of the Annual Report and “Risk Factors” in Part II, Item 1A in this Quarterly Report on Form 10-Q. subsequent quarterly reports. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report.Report. We cannot assure you that the results, events and circumstances reflected in the forward-looking statements will be achieved or occur, and actual results, events or circumstances could differ materially from those described in the forward-looking statements.

The forward-looking statements made in this Quarterly Report relate only to events as of the date hereof. We undertake no obligation to update any forward-looking statements made in this Quarterly Report to reflect events or circumstances after the date of this Quarterly Report or to reflect new information or the occurrence of unanticipated events, except as required by law. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements and you should not place undue reliance on our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures or investments we may make.



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Business Overview

SailPoint Technologies Holdings, Inc. (“we,” “our,” “the Company” or “SailPoint”) is the leading provider of enterprise identity governance solutions. Our open identity platform provides organizations with critical visibility into who currently has accessteam of visionary industry veterans launched SailPoint to which resources, who should have access to those resources, and how that access is being used.

We offer both on-premises software and cloud-based solutions, which empower our customers to efficiently and securely govern the digital identities of employees, contractors, business partners, software bots and other human and non-human users, and manage their constantly changing access rights to enterprise applications and data. Our SailPoint Predictive Identity platform provides organizations with critical visibility into who currently has access to which resources, who should have access to those resources, and how that access is being used.

We offer both software and software as a service (“SaaS”) solutions, which provide organizations with the intelligence required to empower users and govern their access to systems, applications and data across hybrid IT environments, whether comprised ofspanning on-premises, cloud orand mobile applications.applications and file storage platforms. We help customers enable their businesses with more agile and innovative IT, streamline delivery of access to their businesses, enhance their security posture and better meet compliance and regulatory requirements. Our customers include many of the world’s largest and most complex organizations, including commercial enterprises, financial institutions and governments.
Organizations globally are investing in technologies such as cloud computing and mobility to improve employee productivity, business agility and competitiveness. Today, enterprise environments are more open and interconnected with their business partners, contractors, vendors and customers. Business users have driven a dramatic increase in the number of applications and amount of data that organizations need to manage, much of which sits beyond the traditional network perimeter. Because of these trends, the attack surface is expanding while well-funded cyber attackers have significantly increased the frequency and sophistication of their attacks. As a result, IT professionals need to manage and secure increasingly complex hybrid IT environments within these extended enterprises.
Attackers frequently target the identity vector as it allows them to leverage user identities to gain access to high-value systems and data while concealing their activity and movements within an organization’s IT infrastructure. The consequences of a data breach can be extremely damaging, with organizations facing significant costs to remediate the breach and repair brand and reputational damage. In addition, governments and regulatory bodies have increased efforts to protect users and their data with a new wave of regulatory and compliance measures that are further burdening organizations and levying severe penalties for non-compliance. As a result of these trends, enterprises are struggling to efficiently manage and secure their digital identities.
We believe that our open identitySailPoint Predictive Identity platform is a critical, foundational layer of a modern cyber security strategy that complementsstrategy. Its open architecture allows it to complement and buildsbuild upon traditional perimeter- and endpoint-centric security solutions, which on their own are increasingly insufficient to secure organizations, and their applications and data. Our customers include many
We deliver a user-centric security platform that combines identity and data governance solutions to form a holistic view of the world’s largestenterprise. In combination with our technology partners, we create identity awareness throughout our customers’ environments by providing valuable insights into, and most complexincorporating information from, a broad range of enterprise software and security solutions. Our governance platform provides a system of record for digital identities across our customers’ IT environments while allowing them to remain agile and competitive. Our adaptable solutions integrate seamlessly into existing technology stacks, allowing organizations including commercial enterprises, educational institutionsto maximize the value of their technology investments. Our professionals work closely with customers throughout the implementation lifecycle, from documentation to development to integration.
The SailPoint Predictive Identity platform currently consists of:
SailPoint Identity Services: delivered as multi-tenant SaaS subscription services and governments.

We were founded by identity industry veterans to developcurrently consisting of:

IdentityNow: provides customers with a new categoryset of identityfully integrated services for compliance, provisioning and password management solutionsfor applications and address emerging identity governance challenges. Since our inception, we have focused on driving innovationdata hosted on-premises or in the cloud;
Access Insights: turns identity market, with our key milestones including:

data collected into actionable insights;
Recommendation Engine: uses artificial intelligence (“AI”), machine learning (“ML”), peer group analysis, identity attributes and access activity to help you decide whether access should be granted or removed;
Access Modeling: uses AI and ML to suggest roles based on similar access between users and gives you insights to confirm the correct access for each role;
Cloud Access Management: uses AI and ML to automatically learn, monitor and secure access to cloud infrastructure; and

in 2007, we pioneered identity governance through our release

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Table of IdentityIQ, our on-premises identity governance solution;

Contents

in 2010, we revolutionized provisioning by integrating it with IdentityIQ into a single solution;

Workload Privilege Management: automates the creation and rotation of credentials, keys and passwords and records and logs activity whenever privileged tasks are performed for security and audit purposes, and

in 2013, we introducedIdentityIQ: our cloud-based identity governance solution IdentityNow;

that can be delivered from the cloud or on-premises.

in 2015, we extendedIdentityIQ provides large, complex enterprise customers a unified and highly configurable identity governance by addingsolution that consistently applies business and security policies as well as role and risk models across applications and data. It can be used in conjunction with our identity governance for data stored in files solution, SecurityIQ, which manages user access to unstructured data,SailPoint Identity Services, including Access Insights, Recommendation Engine, Access Modeling, Cloud Access Management and Workload Privilege Management.

Our solutions address the complex needs of global enterprises and mid-market organizations. As of September 30, 2020, 1,660 customers acrossrapidly growing areawide variety of risk; and

in 2017, we further extended identity governance with the introduction, on a limited release basis, ofindustries were using our advanced identity analytics solution, IdentityAI, which is designed to use machine learning technologiesproducts to enable rapid detection of security threats before they turn into security breaches.

and secure digital identities across the globe.

Our success is principally dependent on our ability to deliver compelling solutions to attract new customers and retain existing customers. Delivering these solutions is challenging because our customers have large, complex IT environments, often rely on both legacy and innovative technologies, and deploy different business models, including on premiseon-premises and cloud solutions.models. Rising security threats and evolving regulations and compliance standards for cyber security, data protection, privacy and internal IT controls create new opportunities for our industry and require us to adapt our solutions to be successful. Our ability to continue to maintainMaintaining our historical growth rates is also challenging because our growth strategy depends in part on our ability to expand our global presence, increase the number of companies we can address with our current solutions, and invest in new vertical markets, while competing against much larger companies with more recognizable brands and financial resources. Although we seek to grow rapidly, we also focus on delivering positivemanaging our net cash from operations while continuing to invest in our platform and to deliver innovative solutions to our customers. Additionally,
We believe enterprises are increasingly embracing the cloud to house their critical security infrastructure. As a result, a growing number of enterprises are changing their approach to identity governance and now prefer to use a SaaS solution rather than purchase software outright and install it in their own infrastructure. This industry shift aligns well with our current product strategy. Our product strategy is to (1) accelerate innovation within our core identity governance SaaS offerings, (2) deliver continued innovation as we execute against our vision for SailPoint Predictive Identity, and (3) ensure that as we deliver these new innovations, they work in concert with our on-premises offerings in addition to our SaaS offerings. We believe that continued growth of subscription revenue, which includes revenue from our SaaS offerings, as a percentage of total revenue will lead to a more predictable revenue model and increase our visibility to future period total revenues. Nevertheless, our revenue and our gross margins vary depending on the type of solution we sell, andsell. As a result, a shift in the sales mix of our solutions could affect our performance relative to historical results.

See “Key Factors Affecting Our Business Model

We deliver an integrated setPerformance” within “Management’s Discussion and Analysis of solutions that supports all aspectsFinancial Condition and Results of identity governance, including provisioning, access request, compliance controls, password management and identity governance for data stored in files. Our solutions are built on an open identity platform, which offers connectivity to a variety of security and operational IT applications, extending the reach of our identity governance processes and enabling effective identity governance controls across customer environments.

Our set of solutions currently consists of (i) IdentityIQ, our on-premises identity governance solution, (ii) IdentityNow, our cloud-based, multi-tenant governance suite, which is delivered as a subscription service, and (iii) SecurityIQ, our on-premises identity governance for files solution that secures access to data stored in file servers, collaboration portals, mailboxes and cloud storage systems, and (iv) IdentityAI, our cloud-based advanced identity analytics solution. See the section titled “Business—Products”Operations” in Part I,II, Item 17 of the Annual Report for more information regarding the key factors affecting our solutions.

For our IdentityIQperformance.

Recent Developments and SecurityIQ solutions, our customers typically purchase a perpetual software license, which includes one yearOutlook
In light of maintenance. Our maintenance provides software maintenance as well as accessthe ongoing spread of COVID-19 in the United States and abroad, government and public health authorities have continued to recommend social distancing and imposed various quarantine and isolation measures on large portions of the population, including measures directed at businesses. While intended to protect human life, these restrictions have had and are expected to continue to have serious adverse impacts on domestic and foreign economies of uncertain duration. In response to these measures, we have made certain adjustments to our technical support services duringoperations as we continue to provide our offerings to new and existing customers, but it remains unclear how these changes or the maintenance term. Afterbroader effects of COVID-19 on global economies will affect our financial performance going forward. For example, as a result of the initial maintenance period, customers with perpetual licenses may renew their maintenance agreement for an additional fee. For our cloud-based solutions, IdentityNow and IdentityAI, for a subscription fee,COVID-19 pandemic, we offer customers accesshave shifted all customer events to this


solution and infrastructure supportvirtual-only experiences for the remainder of 2020. It remains unclear what effect this trend may have on our sales cycle, conversion rate or the quantity and quality of our customer pipeline.

The conditions caused by the COVID-19 pandemic may also materially adversely affect the rate of IT spending by our current and prospective customers, including our customers’ ability or willingness to purchase our offerings, delay prospective customers’ purchasing decisions, delay the provisioning of our offerings, or cause customers to fail to make timely payments. We have seen an immaterial number of customer requests, and may continue to see similar requests, to lengthen payment terms or reduce the value or duration of their subscription agreement. Our standard subscription agreement forcontracts, but this has not resulted in a material adverse impact on our IdentityNow solution has a duration of three years.

Pricing for each of our solutions is dependent on the number of digital identities of employees, contractors, business partnersrenewal rates. And while, due to local and other users that the customer is entitled to govern with the solution. We also package and price our IdentityIQ and IdentityNow solutions into modules. Each module has unique functionalities, and our IdentityIQ and IdentityNow customers areregional restrictions, we have not been able to purchase one or more modules, depending on their needs. We package and price SecurityIQ, our identity governance for files solution, by target storage systems. Thus, our revenue from any customer is generally determined by the number of identities that the customer is entitled to govern as well as the number of modules (for our IdentityIQ and IdentityNow solutions) or target storage systems (for our SecurityIQ solution) purchased by the customer.

Our go-to-market strategy consists of both direct sales and indirect sales through our partnership network of systems integrators, value-added resellers and adjacent technology vendors. We work closely with systems integrators, many of whom have dedicated SailPoint practices (including Accenture, Deloitte, KPMG and PwC), with some dating back more than seven years, and resellers (including value-added resellers such as Optiv) to identify potential sales opportunities and help us increase our reach, and we frequently cooperate with systems integrators to make joint sales proposals to address our mutual customers’ requirements. We also collaborate with leading access management vendors by adding our identity governance capabilities to their access management services (e.g., Microsoft, Okta and VMware). We do not have any material payment obligations to systems integrators, resellers or our technology partners; nor do they have any material payment obligations to us, except that resellers typically purchase solutions directly from us and resell to customers. See the section titled “Business—Partnerships and Strategic Relationships” in Part I, Item 1 of the Annual Report for more information regarding our partnership network.

In addition to our solutions, we offer professionalprovide on-site consulting services to our

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Table of Contents
customers and partnersduring the pandemic, this has not resulted in any meaningful adverse impact on our ability to configure and optimize the use of our solutions as well as trainingdeliver such services related to the configuration and operation of our platform. Most of our professional services activity is in support of our partners, who performbecause a significant majority of all initial and follow-on implementation work for our customers. Mostportion of our consulting services are pricedhave historically been provided remotely and most on-site projects transitioned to a remote delivery model.
Notwithstanding the potential and actual adverse impacts described above, as the pandemic has caused more of our customers to shift to a virtual workforce, we believe the value and scalability of our identity platform has become even more evident. We believe that the pandemic has not had a material adverse impact on a time and materials basis; our training services are provided through multiple pricing models, including on a per-person basis (for courses provided at our headquarters and on-site at our customers’ offices) and a flat-rate basis (for our e-learning course).

We devote significant resources to acquire new customers, in both existing and new markets, in order to grow our customer base. In addition, we focus on three distinct opportunities to increase sales to existing customers: (i) expand the number of digital identities; (ii) up-sell additional modules or target storage systems, as applicable, within a single solution; and (iii) cross-sell additional solutions.

Key Factors Affecting Our Performance

Our historical financial performance has been, and we expect our financial performance, and indeed, our revenue and customer base have grown through the first three quarters of 2020. For the remainder of 2020, we foresee healthy demand for our solutions given the aforementioned virtual workforce shift, though we recognize that the uncertainty related to COVID-19 may result in increased volatility in the financial projections we use as the basis for estimates and assumptions used in our financial statements.

The challenges posed by COVID-19 on our business and our customers’ businesses may evolve rapidly, and the speed, trajectory and strength of a recovery in general economic conditions remains highly uncertain and could be slowed or reversed by a number of factors, including the recent resurgence in COVID-19 infections in a number of locations around the world and the continued lack of generally effective therapeutics or a vaccine for the disease. Consequently, we will continue to evaluate our financial position in light of future developments, particularly those relating to be, driven by our ability to:

Add New Customers Within Existing Markets. Based on data from S&P Global Market Intelligence, we believe that we have penetrated less than 2%COVID-19. See “Risk Factors” in Part II, Item 1A of the approximately 65,000 companies inQuarterly Report for the countries where we have customers today and that as a result, there is significant opportunity to expandquarter ended March 31, 2020 for information regarding the possible effects of COVID-19 on our footprint in our existing markets through new, greenfield installations and displacement of our competitors’ legacy solutions. To do so, we plan to grow our sales organization, increase and leverage our indirect channel partners and enhance our marketing efforts.

business.

Generate Additional Sales to Existing Customers. We believe that our existing customer base provides us with a significant opportunity to drive incremental sales. In most cases, our customers initially purchase a subset of the modules or solutions we offer based on their immediate need. We focus on generating more revenue from the modules that our customers have already purchased from us as our customers grow the number of identities our solutions manage and govern and as our customers deploy our solutions across other business units or geographies within their organizations. Over time, we also identify up-selling and cross-selling opportunities and seek to sell additional modules and solutions to our existing customers.

Retain Customers. We believe that our ability to retain our customers is an important component of our growth strategy and reflects the long-term value of our customer relationships. For example, when we add a new customer, we generate new license revenue. If the customer renews, we generate incremental maintenance revenue. As we add new IdentityIQ customers, our high renewal rates result in incremental maintenance revenue. Our key strategies to maintain our high renewal rates include focusing on the quality and reliability of our solutions, customer service and support to ensure our customers receive value from our solutions, providing consistent software upgrades and having dedicated customer success teams.


Expand into New Markets. We expect to continue to invest significantly in sales, marketing and customer service, as well as our indirect channel partner network, to expand into new geographies and vertical markets. We believe that our market opportunity is large and growing and that the global cyber security market represents a significant growth opportunity for us.

Key Business Metrics

In addition to our GAAP financial information, we monitor the following key metrics to help us measure and evaluate the effectiveness of our operations:

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

Number of customers

 

 

984

 

 

 

725

 

Subscription revenue as a percentage of total revenue

 

 

46

%

 

 

42

%

Adjusted EBITDA (in thousands)

 

$

3,342

 

 

 

3,152

 

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
Number of customers (at period end)1,660 1,341 1,660 1,341 
Subscription revenue as a percentage of total revenue54 %49 %54 %52 %

Number of Customers. We believe that the size of our customer base is an indicator of our market penetration and that our net customer additions are an indicator of the growth of our business and our future revenue opportunity. We define a customer as a distinct entity, division or business unit of an organization that receives support or has the right to use our cloud-based solutions as of the specified measurement date.

Revenue from any single customer is determined by the number of identities the customer is entitled to govern as well as the number of modules and solutions purchased. Our customer base increased by 319, or 24%, from 1,341 customers at September 30, 2019 to 1,660 customers at September 30, 2020. This increase includes 12 customers added in the first quarter of 2020 as a result of the integration of our two acquisitions in the fourth quarter of 2019.

Subscription Revenue as a Percentage of Total Revenue. Subscription revenue is a portion of our total revenue and is derived from (i) IdentityNow, our cloud-based solutionIdentityIQ maintenance and support agreements and (ii) the SailPoint Identity Services where customers enter into SaaS subscription agreements with us, and (ii) IdentityIQ and SecurityIQ maintenance and support agreements, but not licenses.us. As we generally sell our solutions on a per-identity basis, our SaaS subscription revenue for any customer is primarily determined by the number of identities that the customer is entitled to govern, as partthe number of a SaaS subscription,applications that the customer has licensed from us, and the ongoing price paid per-identity under a maintenance and support agreement or SaaS subscription.agreement. Thus, we consider our subscription revenue to be the recurring portion of our revenue base and believe that its continued growth as a percentage of total revenue will lead to a more predictable revenue model and increase our visibility to future period total revenues. Because we recognize our subscription revenue ratably over the duration of those agreements, a portion of the revenue we recognize each period is derived from agreements we entered into in prior periods. In contrast, we typically recognize license revenue upon entering into the applicable license, the timing of which is less predictable and may cause significant fluctuations in our quarterly financial results.

28

Adjusted EBITDA. We believe that adjusted EBITDA is a measure widely used by securities analysts and investors to evaluate the financial performance

Table of our company and other companies. We believe that adjusted EBITDA is an important measure for evaluating our performance because it facilitates comparisons of our core operating results from period to period by removing the impact of our capital structure (net interest income or expense from our outstanding debt), asset base (depreciation and amortization), tax consequences, purchase accounting adjustments, acquisition and sponsor related costs and stock-based compensation. In addition, we base certain of our forward-looking estimates and budgets on adjusted EBITDA. See the section titled “Non-GAAP Financial Measures” for more information regarding adjusted EBITDA, including the limitations of using adjusted EBITDA as a financial measure, and for a reconciliation of adjusted EBITDA to net loss, the most directly comparable financial measure calculated in accordance with GAAP.

Contents

Non-GAAP Financial Measures

In addition to our financial information presented in accordance with GAAP, we use adjusted EBITDA, a non-GAAP financial measure, to clarify and enhance our understanding of past performance and future prospects. Generally, a non-GAAP financial measure is a numerical measure of a company’s operating performance, financial position or cash flow that includes or excludes amounts that are included or excluded from the most directly comparable measure calculated and presented in accordance with GAAP.

Our non-GAAP financial measure of adjusted EBITDA may not provide information that is directly comparable to that provided by other companies in our industry because they may calculate adjusted EBITDA differently. In addition, there are limitations in using non-GAAP financial measures, such as adjusted EBITDA, because they are not prepared in accordance with GAAP and exclude expenses that may have a material impact on our reported financial results. In particular, interest expense, which is excluded from adjusted EBITDA, has been and will continue to be a significant recurring expense in our business for the foreseeable future. The presentation of non-GAAP financial information is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. We urge you to review the reconciliations of our adjusted EBITDA to net loss, the comparable GAAP financial measure, included below, and not to rely on any single financial measure to evaluate our business.


We calculate adjusted EBITDA as net income (loss) adjusted to exclude income taxes, interest expense, net, depreciation and amortization, purchase accounting adjustments, acquisition and sponsor related costs and stock-based compensation expense.

We believe that adjusted EBITDA is a measure widely used by securities analysts and investors to evaluate the financial performance of our company and other companies. We believe that adjusted EBITDA is an important measure for evaluating our performance because it facilitates comparisons of our core operating results from period to period by removing the impact of our capital structure (net interest income or expense from our outstanding debt), asset base (depreciation and amortization), tax consequences, purchase accounting adjustments, acquisition and sponsor related costs and stock-based compensation. In addition, we base certain of our forward-looking estimates and budgets on adjusted EBITDA.

The following table reflects the reconciliation of adjusted EBITDA to net loss calculated in accordance with GAAP:

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

Net loss

 

$

(5,967

)

 

$

(2,283

)

Stock-based compensation

 

 

5,139

 

 

 

158

 

Amortization

 

 

2,206

 

 

 

2,221

 

Depreciation

 

 

421

 

 

 

255

 

Purchase price accounting adjustment (1)

 

 

13

 

 

 

55

 

Acquisition and sponsor related costs

 

 

 

 

 

328

 

Interest expense

 

 

1,178

 

 

 

2,657

 

Income tax expense (benefit)

 

 

352

 

 

 

(239

)

Adjusted EBITDA

 

$

3,342

 

 

$

3,152

 

(1)

Purchase accounting adjustment related to the fair value write down of deferred revenue from the Acquisition.

Components of Results of Operations

See the section titled “Components of Results of Operations” within “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of the Annual Report for information regarding the components of our results of operations.


Seasonality
We generally experience seasonal fluctuations in demand for our products and services. Our quarterly sales are impacted by industry buying patterns. As a result, our sales have generally been highest in the fourth quarter of a calendar year and lowest in the first quarter. Although these seasonal factors are common in the technology industry, historical patterns should not be considered a reliable indicator of our future sales activity or performance.
Results of Operations

The following table sets forth our statementunaudited condensed consolidated statements of operations for the periods presented:

 

Three Months Ended

 

 

March 31, 2018

 

 

March 31, 2017

 

Three Months EndedNine Months Ended

 

(In thousands)

 

September 30, 2020September 30, 2019September 30, 2020September 30, 2019

Revenue:

 

 

 

 

 

 

 

 

(In thousands)
RevenueRevenue

Licenses

 

$

16,987

 

 

$

12,236

 

Licenses$30,864 $26,825 $86,748 $64,827 

Subscription

 

 

23,005

 

 

 

14,952

 

Subscription51,004 37,383 140,807 102,929 

Services and other

 

 

9,722

 

 

 

8,278

 

Services and other12,145 11,671 34,358 31,760 

Total revenue

 

 

49,714

 

 

 

35,466

 

Total revenue94,013 75,879 261,913 199,516 

Cost of revenue:

 

 

 

 

 

 

 

 

Cost of revenueCost of revenue

Licenses

 

 

1,138

 

 

 

1,087

 

Licenses1,083 1,083 3,269 3,157 

Subscription (1)

 

 

4,658

 

 

 

3,575

 

Subscription (1)
9,794 6,862 26,927 18,990 

Services and other (1)

 

 

6,974

 

 

 

5,473

 

Services and other (1)
9,922 8,985 27,597 25,361 

Total cost of revenue

 

 

12,770

 

 

 

10,135

 

Total cost of revenue20,799 16,930 57,793 47,508 

Gross profit

 

 

36,944

 

 

 

25,331

 

Gross profit73,214 58,949 204,120 152,008 

Operating expenses:

 

 

 

 

 

 

 

 

Operating expensesOperating expenses

Research and development (1)

 

 

9,762

 

 

 

6,927

 

Research and development (1)
19,314 14,148 52,775 40,318 

General and administrative (1)

 

 

7,657

 

 

 

3,032

 

General and administrative (1)
8,846 10,192 27,731 27,819 

Sales and marketing (1)

 

 

23,815

 

 

 

15,173

 

Sales and marketing (1)
44,092 33,274 119,886 99,298 

Total operating expenses

 

 

41,234

 

 

 

25,132

 

Total operating expenses72,252 57,614 200,392 167,435 

(Loss) income from operations

 

 

(4,290

)

 

 

199

 

Income (loss) from operationsIncome (loss) from operations962 1,335 3,728 (15,427)

Other expense, net:

 

 

 

 

 

 

 

 

Other expense, net:

Interest expense, net

 

 

(1,178

)

 

 

(2,657

)

Other, net

 

 

(147

)

 

 

(64

)

Interest incomeInterest income349 418 1,790 843 
Interest expenseInterest expense(4,639)(408)(13,757)(561)
Other income (expense), netOther income (expense), net214 (295)(222)(1,018)

Total other expense, net

 

 

(1,325

)

 

 

(2,721

)

Total other expense, net(4,076)(285)(12,189)(736)

Loss before income taxes

 

 

(5,615

)

 

 

(2,522

)

Income tax (expense) benefit

 

 

(352

)

 

 

239

 

Net loss

 

$

(5,967

)

 

$

(2,283

)

Income (loss) before income taxesIncome (loss) before income taxes(3,114)1,050 (8,461)(16,163)
Income tax benefitIncome tax benefit2,438 2,618 2,410 2,244 
Net income (loss)Net income (loss)$(676)$3,668 $(6,051)$(13,919)

(1)

Includes stock-based compensation expense as follows:

29


 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

Cost of revenue –  subscription

 

$

121

 

 

$

9

 

Cost of revenue –  services and other

 

 

375

 

 

 

18

 

Research and development

 

 

641

 

 

 

30

 

General and administrative

 

 

2,340

 

 

 

30

 

Sales and marketing

 

 

1,662

 

 

 

71

 

Total stock-based compensation

 

$

5,139

 

 

$

158

 

Table of Contents


(1)Includes stock-based compensation expense as follows:

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
(In thousands)
Cost of revenue - subscription$485 $286 $1,270 $830 
Cost of revenue - services and other550 337 1,368 1,066 
Research and development1,712 820 4,700 2,653 
General and administrative1,944 1,710 4,896 4,725 
Sales and marketing3,147 1,336 8,945 4,824 
Total stock-based compensation expense$7,838 $4,489 $21,179 $14,098 
The following table sets forth the unaudited condensed consolidated statements of operations data for each of the periods presented as a percentage of total revenue:

 

Three Months Ended

 

 

March 31, 2018

 

 

March 31, 2017

 

Three Months EndedNine Months Ended

Revenue:

 

 

 

 

 

 

 

 

September 30, 2020September 30, 2019September 30, 2020September 30, 2019
RevenueRevenue

Licenses

 

 

34

%

 

 

35

%

Licenses33 %35 %33 %32 %

Subscription

 

 

46

 

 

 

42

 

Subscription54 49 54 52 

Services and other

 

 

20

 

 

 

23

 

Services and other13 16 13 16 

Total revenue

 

 

100

 

 

 

100

 

Total revenue100 100 100 100 

Cost of revenue:

 

 

 

 

 

 

 

 

Cost of revenueCost of revenue

Licenses

 

 

2

 

 

 

3

 

Licenses

Subscription

 

 

10

 

 

 

10

 

Subscription10 10 

Services and other

 

 

14

 

 

 

15

 

Services and other11 12 11 13 

Total cost of revenue

 

 

26

 

 

 

28

 

Total cost of revenue22 22 22 24 

Gross profit

 

 

74

 

 

 

72

 

Gross profit78 78 78 76 

Operating expenses:

 

 

 

 

 

 

 

 

Operating expensesOperating expenses

Research and development

 

 

20

 

 

 

19

 

Research and development21 19 20 20 

General and administrative

 

 

15

 

 

 

9

 

General and administrative13 11 14 

Sales and marketing

 

 

48

 

 

 

43

 

Sales and marketing47 44 46 50 

Total operating expenses

 

 

83

 

 

 

71

 

Total operating expenses77 76 77 84 

(Loss) income from operations

 

 

(9

)

 

 

1

 

Income (loss) from operationsIncome (loss) from operations(8)

Other expense, net:

 

 

 

 

 

 

 

 

Other expense, net:

Interest expense, net

 

 

(2

)

 

 

(8

)

Other, net

 

 

(0

)

 

 

(0

)

Interest incomeInterest income— — 
Interest expenseInterest expense(5)(1)(5)— 
Other income (expense), netOther income (expense), net— — — — 

Total other expense, net

 

 

(2

)

 

 

(8

)

Total other expense, net(5)— (4)— 

Loss before income taxes

 

 

(11

)

 

 

(7

)

Income tax (expense) benefit

 

 

(1

)

 

 

1

 

Net loss

 

 

(12

)%

 

 

(6

)%

Income (loss) before income taxesIncome (loss) before income taxes(4)(3)(8)
Income tax benefitIncome tax benefit
Net income (loss)Net income (loss)(1)%%(2)%(7)%


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Table of Contents
Comparison of the Three and Nine Months Ended September 30, 2020 and 2019
Revenue

 

Three Months Ended

 

 

March 31, 2018

 

 

March 31, 2017

 

 

variance $

 

 

variance %

 

Three Months EndedNine Months Ended

 

(In thousands, except percentages)

 

September 30, 2020September 30, 2019variance $variance %September 30, 2020September 30, 2019variance $variance %

Revenue:

 

 

 

(In thousands, except percentages)
RevenueRevenue

Licenses

 

$

16,987

 

 

$

12,236

 

 

$

4,751

 

 

 

39

%

Licenses$30,864 $26,825 $4,039 15 %$86,748 $64,827 $21,921 34 %

Subscription

 

 

23,005

 

 

 

14,952

 

 

 

8,053

 

 

 

54

%

Subscription51,004 37,383 13,621 36 %140,807 102,929 37,878 37 %

Services and other

 

 

9,722

 

 

 

8,278

 

 

 

1,444

 

 

 

17

%

Services and other12,145 11,671 474 %34,358 31,760 2,598 %

Total revenue

 

$

49,714

 

 

$

35,466

 

 

$

14,248

 

 

 

40

%

Total revenue$94,013 $75,879 $18,134 24 %$261,913 $199,516 $62,397 31 %

License Revenue. License revenue increased by $4.8$4.0 million, or 39%15%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. License revenue from new customers and existing customers were nearly equal for the three months ended March 31, 2018; however, the increase in total license revenue compared to March 31, 2017 was primarily attributable to sales to the new customers, with 72% year over year growth.September 30, 2019. During the three months ended March 31, 2018September 30, 2020 and 20172019, license revenue from new customers was $8.4$22.4 million and $5.0$15.4 million, respectively; and license revenue from existing customers was $8.6$8.5 million and $7.2$11.4 million respectively. Ourfor the respective periods.
License revenue increased by $21.9 million, or 34%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. During the nine months ended September 30, 2020 and 2019, license revenue from any single customer is determined bynew customers was $55.9 million and $41.7 million, and license revenue from existing customers was $30.9 million and $23.1 million for the number of identities the customer is entitled to govern as well as the number of modules and solutions purchased.

respective periods.

Subscription Revenue. Subscription revenue increased by $8.1$13.6 million, or 54%36%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017.September 30, 2019 primarily due to an increase in ongoing maintenance revenue from our increased installed base and new sales of our SaaS offerings as we continue to see strong momentum in our SaaS business. During the three months ended September 30, 2020 and 2019, subscription revenue from new customers was $6.5 million and $5.7 million, and subscription revenue from existing customers was $44.5 million and $31.7 million for the respective periods.
Subscription revenue increased by $37.9 million, or 37%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. The increase was primarily a result of an increase in ongoing maintenance renewalsrevenue from our increased installed base and an increasenew sales of our SaaS offerings as we continue to see strong momentum in maintenanceour SaaS business. During the nine months ended September 30, 2020 and 2019, subscription revenue derived from new licenses. Our customer base increased by 259, or 36%, from 725 customers at March 31, 2017 to 984 customers at March 31, 2018.  During the three months ended March 31, 2018was $10.9 million and 2017,$10.1 million, and subscription revenue from existing customers contributed to more than 95% of subscription revenue.

was $129.9 million and $92.8 million for the respective periods.

Services and Other Revenue. Services and other revenue increased by $1.4$0.5 million, or 17%,4% for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017.September 30, 2019. The increase is primarily a result of an increase in the number of customers using our consulting and training services.

Services and other revenue increased by $2.6 million, or 8%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. The increase is primarily a result of an increase in the number of customers using our consulting and training services.
Geographic Regions. Our operationscustomers in the United States were responsible forcontributed the largest portion of our revenue in each three monthsreporting period ended March 31, 2018September 30, 2020 and 20172019 because ofwe have more market momentum related to our larger and more established sales force, sales pipeline and partner networkbrand recognition and awareness in the United States as compared to our other regions. Revenue from bothis classified by the following major geographic areas: (i) United States, (ii) Europe, the Middle East and Africa (“EMEA”) and the(iii) rest of the world also increased for three months ended March 31, 2018 and 2017, primarily dueworld. We continue to our investmentinvest in increasing the size of our international sales force and strengthening partnerships with global system integrators and resellers worldwide.

 For the three and nine months ended September 30, 2020, revenue in the United States, EMEA and the rest of the world increased year-over-year.

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Table of Contents
The following table sets forth, summaryfor each of the periods presented, our consolidated total revenue by geography and the respective percentagepercentages of total revenue:

 

Three Months Ended

 

Three Months EndedNine Months Ended

 

March 31, 2018

 

 

March 31, 2017

 

September 30, 2020September 30, 2019September 30, 2020September 30, 2019

 

$

 

 

% of revenue

 

 

$

 

 

% of revenue

 

$% of revenue$% of revenue$% of revenue$% of revenue

 

(In thousands, except percentages)

 

(In thousands, except percentages)

United States

 

$

32,698

 

 

66%

 

 

$

25,915

 

 

 

73

%

United States$67,917 72 %$56,071 74 %$191,613 73 %$142,030 71 %

EMEA (1)

 

 

11,671

 

 

23%

 

 

 

5,814

 

 

 

16

%

EMEA (1)
16,329 17 %12,499 16 %43,104 17 %38,768 19 %

Rest of the World (1)

 

 

5,345

 

 

11%

 

 

 

3,737

 

 

 

11

%

Rest of the World (1)
9,767 11 %7,309 10 %27,196 10 %18,718 10 %

Total revenue

 

$

49,714

 

 

100%

 

 

$

35,466

 

 

 

100

%

Total revenue$94,013 100 %$75,879 100 %$261,913 100 %$199,516 100 %

(1)

No single country represented more than 10% of our consolidated revenue.

Cost(1)No single country outside of Revenue

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

variance $

 

 

variance %

 

Cost of revenue:

 

(In thousands, except percentages)

 

Licenses

 

$

1,138

 

 

$

1,087

 

 

$

51

 

 

 

5

%

Subscription

 

 

4,658

 

 

 

3,575

 

 

 

1,083

 

 

 

30

%

Services and other

 

 

6,974

 

 

 

5,473

 

 

 

1,501

 

 

 

27

%

Total cost of revenue

 

$

12,770

 

 

$

10,135

 

 

$

2,635

 

 

 

26

%

Costthe United States represented more than 10% of our revenue.

Gross Profit and Gross Margin
Three Months EndedNine Months Ended
September 30, 2020September 30, 2019variance $variance %September 30, 2020September 30, 2019variance $variance %
(In thousands, except percentages)
Gross profit
Licenses$29,781 $25,742 $4,039 16 %$83,479 $61,670 $21,809 35 %
Subscription41,210 30,521 10,689 35 %113,880 83,939 29,941 36 %
Services and other2,223 2,686 (463)(17)%6,761 6,399 362 %
Total gross profit$73,214 $58,949 $14,265 24 %$204,120 $152,008 $52,112 34 %
Gross margin
Licenses96 %96 %96 %95 %
Subscription81 %82 %81 %82 %
Services and other18 %23 %20 %20 %
Total gross margin78 %78 %78 %76 %
Licenses.License Revenue. The cost of license revenuegross profit increased slightly by 5%$4.0 million, or 16%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. During each of the three months ended March 31, 2018 and 2017, cost of license revenue included $1.0 million in amortization of intangibles acquired in business combinations.

Cost of Subscription Revenue. Cost of subscription revenue increased by $1.1 million, or 30%, for the three months ended March 31, 2018 compared to the three months ended March 31, 2017. Approximately $0.8 million was attributable to anSeptember 30, 2019. The increase in headcount and related allocated expenses to support growth of our subscription cloud-based offering and ongoing maintenance for our expanding licensed customer base. Approximately $0.3 million was attributable to our increased cloud-based hosting costs.

Cost of Services and Other Revenue. Cost of services and other revenue increased by $1.5 million, or 27%, for the three months ended March 31, 2018 compared to the three months ended March 31, 2017. Substantially all of the increase was the result of our increased services and training headcount, related allocated overhead and related stock based compensation expense.


Gross Profit and Gross Margin

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

variance $

 

 

variance %

 

 

 

(In thousands, except percentages)

 

Gross profit:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Licenses

 

$

15,849

 

 

$

11,149

 

 

$

4,700

 

 

 

42

%

Subscription

 

 

18,347

 

 

 

11,377

 

 

 

6,970

 

 

 

61

%

Services and other

 

 

2,748

 

 

 

2,805

 

 

 

(57

)

 

 

(2

)%

Total gross profit

 

$

36,944

 

 

$

25,331

 

 

$

11,613

 

 

 

46

%

Gross Margin:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Licenses

 

 

93

%

 

 

91

%

 

 

 

 

 

 

 

 

Subscription

 

 

80

%

 

 

76

%

 

 

 

 

 

 

 

 

Services and other

 

 

28

%

 

 

34

%

 

 

 

 

 

 

 

 

Total gross margin

 

 

74

%

 

 

71

%

 

 

 

 

 

 

 

 

Licenses. License gross profit increased by $4.7 million, or 42%, for the three months ended March 31, 2018 compared to the three months ended March 31, 2017. The increase was the result of increased license revenues with only minor increases in third party royalties.

License gross profit increased by $21.8 million, or 35%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. The increase in gross profit was the result of increased license revenues with only minor increases in third party royalties.
Subscription. Subscription gross profit increased by $7.0$10.7 million, or 61%35%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. September 30, 2019. The increase in gross profit was the result of growth in subscription revenue, as described above, coupledwhile gross margin remained materially consistent with prior period.
Subscription gross profit increased by $29.9 million, or 36%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. The increase in gross profit was the result of growth in costs of subscription revenue, at a rate lower than our revenue growth as we continue to build economies of scale within our customer support organization and our utilization of cloud-based hosting services.

described above, while gross margin remained materially consistent with prior period.

Services and Other. Services and other gross profit decreased by $0.1$0.5 million, or 2%17%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. ThisSeptember 30, 2019. The decrease wasin gross profit is primarily attributable to the higher costs associated with expanding our infrastructure forpartner utilization in our professional services and training organization to support an increasing number of customers.

customers, partially offset by increased revenues due to customer growth.

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Table of Contents
Services and other gross profit increased by $0.4 million, or 6%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. The increase in gross profit is primarily a result of an increase in the number of customers using our consulting and training services, partially offset by higher partner utilization in our professional services and training organization.
Operating Expenses

 

Three Months Ended

 

 

March 31, 2018

 

 

March 31, 2017

 

 

variance $

 

 

variance %

 

Three Months EndedNine Months Ended

Operating expenses:

 

(In thousands, except percentages)

 

September 30, 2020September 30, 2019variance $variance %September 30, 2020September 30, 2019variance $variance %
(In thousands, except percentages)
Operating expensesOperating expenses

Research and development

 

$

9,762

 

 

$

6,927

 

 

$

2,835

 

 

 

41

%

Research and development$19,314 $14,148 $5,166 37 %$52,775 $40,318 $12,457 31 %

General and administrative

 

 

7,657

 

 

 

3,032

 

 

 

4,625

 

 

 

153

%

General and administrative8,846 10,192 (1,346)(13)%27,731 27,819 (88)— %

Sales and marketing

 

 

23,815

 

 

 

15,173

 

 

 

8,642

 

 

 

57

%

Sales and marketing44,092 33,274 10,818 33 %119,886 99,298 20,588 21 %

Total operating expenses

 

$

41,234

 

 

$

25,132

 

 

$

16,102

 

 

 

64

%

Total operating expenses$72,252 $57,614 $14,638 25 %$200,392 $167,435 $32,957 20 %

Research and Development Expenses. Research and development expenses increased by $2.8$5.2 million, or 41%37%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. Approximately 83% of thisSeptember 30, 2019. This increase was the result of anprimarily driven by a $5.0 million increase in headcount,employee-based costs primarily consisting of salary related expenses, bonus accrual and related allocated overhead, to optimize and expand our product offerings as well as pursue innovation in identity governance. Substantially all of the remaining increase in researchstock-based compensation.
Research and development expenses increased by $12.5 million, or 31%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. This increase was the result of anprimarily driven by a $11.1 million increase in stock basedemployee-based costs primarily consisting of salary related expenses, bonus accrual and stock-based compensation, $0.7 million increase in professional services expense and ana $0.7 million increase in software and maintenance expenses, primarily cloud-based hosting costs related to the development of our cloud-based offering.

arrangement expenses.

General and Administrative Expenses. General and administrative expenses increaseddecreased by $4.6$1.3 million, or 153%13%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. Approximately 82%September 30, 2019. This decrease was primarily driven by a $1.4 million decrease in professional services expense relating primarily to legal fees and consulting fees associated with the issuance and sale of the increase wasNotes and Capped Call Transactions (each as defined below) and acquisition related costs in the resultprior year and a $0.4 milliondecreasein provision of ancredit losses, partially offset by a $0.7 million increase in corporatesoftware maintenance and subscription expenses.
General and administrative expenses decreased by $0.1 million, or 0%, for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. This decrease was primarily driven by a $2.9 million decrease in professional services expense relating primarily to legal fees and consulting fees associated with the issuance and sale of the Notes and Capped Call Transactions and acquisition related costs in the prior year, offset by a $2.3 million increase in software maintenance and subscription expenses and a $0.7 million increasein general and administrative headcount and related allocated overhead to support our transition to a public company and the growth and scale of the business. During the first quarter of 2018, approximately $2.3 million of the increase was related to stock based compensation expense. Additionally, general and administrative expenses increased as a result of increase in facility expense and professional services expenses comprised of legal, accounting and consulting fees.

expenses.

Sales and Marketing Expenses. Sales and marketing expenses increased by $8.6$10.8 million, or 57%33%, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017. Approximately $7.6September 30, 2019. This increase was primarily driven by a $10.9 million increase in employee-based costs primarily consists of salary related expenses, commissions, bonus accrual and stock-based compensation, a $1.6 million increase in professional services expense relating primarily to staff augmentation and advisory services and a $0.5 million increase in software and hosting arrangement expenses, partially offset by a $2.1 million decrease in travel expense due to COVID-19 related limitations.
Sales and Marketing Expenses. Sales and marketing expenses increased by $20.6 million, or 88%21%, offor the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. This increase was the resultprimarily driven by a $23.6 million increase in employee-based costs primarily consists of our increased salessalary related expenses, commissions, bonus accrual and marketing headcount, stock basedstock-based compensation,a $1.2 million increase in professional services expense relating primarily to staff augmentation and advisory services and a $1.0 million increase in software and hosting arrangement expenses, partially offset by a $4.4 million decrease in travel expense and a $0.7 million decrease in events expense, both due to COVID-19 related allocated overhead, to support increased penetration into our existing customer base as well as expansion into new industry verticalslimitations.
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Interest Income and geographic markets. As our

Interest Expense

Interest Income

headcount increased, we also experienced related increases in travel and advertising costs of $0.5

Interest income decreased by $0.1 million and $0.4 million, respectively, for the three months ended March 31, 2018September 30, 2020 compared to the three months ended March 31, 2017.

Interest Expense, Net

Interest expense, net of interest income, decreased by $1.5 million, or 56%, for the three months ended March 31, 2018, compared to March 31, 2017. September 30, 2019. This decrease was primarily due to refinancing our debt to lower the stated interest rate from 9.0% to 5.5%, as well asa significant decrease in interest rates earned on our money market accounts, offset by the term loan principal balance and related lowerincrease in our cash balance.

Interest income increased by $0.9 million for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. This increase was due to interest income earned on our money market accounts, primarily during the first quarter of 2020, in which we have invested a significant portion of the net proceeds from the Notes issuance in the third quarter of 2019.
Interest Expense
Interest expense increased by $4.2 million for the three months ended September 30, 2020 compared to the three months ended September 30, 2019. This increase was primarily due to $4.1 million of amortization of debt discount and $0.3 million of debt issuance cost.

Provisioncosts related to the Notes for the three months ended September 30, 2020.

Interest expense increased by $13.2 million for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019. This increase was primarily due to $12.1 million of amortization of debt discount and $1.0 million of debt issuance costs related to the Notes for the nine months ended September 30, 2020.
Income Taxes

ProvisionTax Benefit

The Company recorded an income tax benefit of approximately $2.4 million and $2.2 million for income taxes consiststhe nine months ended September 30, 2020 and 2019, respectively, leading to a net benefit of U.S. and state income taxes and income taxes in certain foreign jurisdictions in which we conduct business. We have$0.2 million year-over-year. The Company maintains a full valuation allowance for net deferredour Israel tax assets, including net operating loss carryforwards, and tax credits related primarily to research and development for our operations inposition due the United States. We expect to maintain this full valuation allowancelack of taxable earnings for the foreseeable future.

Our income tax rate varies from the federal statutory rate due to the valuation allowances on ourcertain foreign deferred tax assets, and foreign withholding taxes; changing tax laws, regulations and interpretations in multiple jurisdictions in which we operate; changes to the financial accounting rules for income taxes; unanticipated changes in tax rates; and differences in accounting and tax treatment of our stock-based compensation, foreign withholding taxes and the tax effects of purchase accounting for acquisitions.research and development credits. We expect this fluctuation in income tax rates, as well as its potential impact on our results of operations, to continue.

We operate in several tax jurisdictions and are subject to taxes in each country or jurisdiction in which we conduct business including the United States and Israel.business. Earnings from our non-U.S. activities are subject to local country income tax and may be subject to U.S. income tax if such earnings are distributed to the U.S. WeWith the exception of 2018 and 2019, we have incurred net operating losses infor federal income tax purposes each fiscal year since our inception except during the fourth quarter of each year.inception. We have recorded insignificant U.S.since begun to utilize some of our net operating losses for federal income tax expense. Ourpurposes. Thus, our tax expense to date relates primarily to state as well as foreign income taxes, mainly from our Israeli activities, and to a lesser extent, state income taxes. The effective tax rate for the three and nine months ended March 31, 2018September 30, 2020 is 6.3%78.3% and 28.5%, respectively, compared to 9.4%(249.3)% and 13.9% for the three and nine months ended September 30, 2019. The main drivers for the differences in the rates from the prior period. The difference in effective tax rate is primarily dueperiod to the current period are related to differences in forecasted pre-tax book income, the impact of stock compensation, an increase in foreign taxestax liabilities and in worldwide pre-tax book loss.

For further discussion regarding tax matters, see Note 8the impact of the “Notes to Consolidated Financial Statements” included in Part I, Item 1 of the Annual Report.

Liquidityresearch and Capital Resources

As of March 31,2018, we had $131 million of cash and cash equivalents and $1.5 million of availability under our revolving credit facility. As of March 31, 2018, we had approximately $3.3 million of cash and cash equivalents held in our foreign subsidiaries. development ("R&D") credits.

We do not consider the earnings of our foreign subsidiaries, with the exception of India, to be permanently reinvested in foreign jurisdictions and have consistently applied Section 956 ofjurisdictions. The global intangible low-taxed income (“GILTI”) provisions require the Internal Revenue Code of 1986, as amended,Company to such earnings. As a result of applying Section 956 consistently to our intercompany cash flows, the majority of theinclude in its U.S. income tax return foreign subsidiary earnings in ourexcess of an allowable return on the foreign subsidiaries represent income that was previously taxedsubsidiary’s tangible assets. The Company is currently in the United States. As a result, there would be no material income tax consequences to repatriating the cash currently held in our foreign subsidiaries.tested loss and does not incur a GILTI tax. In India, we continue to invest and grow our research and development activities and have no plans to repatriate undistributed earning held in India back to the U.S. parent company, and therefore consider earnings in India to be permanently reinvested.

Liquidity and Capital Resources
As of September 30, 2020, we had $483.7 million of cash and cash equivalents (of which $4.7 million is held in our foreign subsidiaries), $75.0 million of availability under the Credit Agreement (as defined below) and $6.0 million in our irrevocable, cash collateralized, unconditional standby letter of credit, issued primarily in connection with our corporate headquarters lease. As of September 30, 2020, we had $253.9 million in net working capital, which we define as current assets less current liabilities, excluding deferred revenue.
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We believe that existing cash and cash equivalents, any positive cash flows from operations and available borrowings under our revolving credit facilityCredit Agreement will be sufficient to support working capital and capital expenditure requirements for at least the next 12 months. Our future capital requirements will depend on many factors, including our growth rate, the timing and extent of spending to support research and development efforts, the continued expansion of sales and marketing activities, and the introduction of new solutions and product enhancements.enhancements and the continuing market acceptance of our offerings and services. To the extent existing cash and cash equivalents and borrowings under our revolving credit facility are not sufficient to fund future activities, we may borrow under our Credit Agreement or seek to raise additional funds through equity, equity-linked or debt financings. If we raise additional funds through the incurrence of indebtedness, such indebtedness may have rights that are senior to holders of our equity securities and could contain covenants that restrict operations. Any additional equity financing may be dilutive to our existing stockholders. Although we are not currently a party to any agreementWe may enter into agreements or letterletters of intent with respect to potential investments in, or acquisitions of, complementary businesses, services or technologies, we may enter into these types of arrangements in the future, which could also require us to seek additional equity financing, incur indebtedness or use cash resources. We have no present understandings, commitments or agreements to enter into any such acquisitions. Also, asAs of March 31, 2018,September 30, 2020, we had no material commitments for capital expenditures.


Since inception, we have financed operations primarily through license fees, maintenance fees, SaaS subscription fees, consulting and training fees, borrowings under our prior credit facilityagreement and, to a lesser degree, the sale of equity securities including initial public offering.securities. Our principal uses of cash are funding operations and capital expenditures. Over the past several years, revenue has increased significantly from year to year and, as a result, cash flows from customer collections have increased. However, operating expenses have also increased as we have invested in growing our business. Our operating cash requirements may increase in the future as we continue to invest in key initiatives to drive the strategic growth of our company.

Our Company’s long-term growth.

Credit Facility

Pursuant to a credit and guaranty agreement by and amongAgreement

In March 2019, SailPoint Technologies, Inc., as the borrower, and SailPoint Technologies Intermediate Holdings, LLCcertain of our other wholly owned subsidiaries entered into a credit agreement (as amended, restated, amended and SailPoint International, Inc., as guarantors, the lenders party theretorestated, supplemented or otherwise modified from time to time through the date hereof, the “Credit Agreement”). In September 2019, the Company amended the Credit Agreement in connection with the issuance and Goldman Sachs Bank USA, as administrative agent and collateral agent, as amended, we havesale of the Notes. Such amendment included a senior secureddecrease in the commitments for revolving credit facility (our “credit facility”) that consists of a term loan facilityloans from an initial $150.0 million to $75.0 million, with a balance outstanding of $70.0$15.0 million as of March 31,2018, a $7.5 million revolving credit facility,  and a letter of credit sub-facility with an aggregate limit equalsublimit, which amount can be increased or decreased under specified circumstances and is subject to certain financial covenants. Borrowings pursuant to the lesserCredit Agreement may be used for working capital and other general corporate purposes, including for acquisitions permitted under the Credit Agreement.
Borrowings under the Credit Agreement are scheduled to mature in March 11, 2024. We had no outstanding revolving credit loan balance as of $7.5September 30, 2020 and December 31, 2019. We were in compliance with all applicable covenants as of September 30, 2020.
See Note 8 “Credit Agreement” in our notes to unaudited condensed consolidated financial statements included in this Quarterly Report for more information regarding terms and conditions of the Credit Agreement.
Convertible Senior Notes
In September 2019, we issued $400.0 million aggregate principal amount of 0.125% convertible senior notes due 2024 (the “Notes”), in a private offering to qualified institutional buyers. In connection with the issuance of the Notes and exercise in full of the aggregate unusedinitial purchasers’ option, the Company used $37.1 million of the net proceeds to pay the cost of the privately negotiated capped call transactions (the “Capped Call Transactions”).
As of September 30, 2020, the Notes are convertible at the option of the holders. We have the ability to settle the Notes in cash, shares of our common stock, or a combination of cash and shares of our common stock at our own election. It is our current intent to settle conversions of the Notes through combination settlement, which involves repayment of the principal portion in cash and any excess of the conversion value over the principal amount in shares of our common stock.
In conjunction with the issuance of the Notes, we entered into the Capped Call Transactions to reduce our exposure to additional cash payments above principal balances in the event of a cash conversion of the Notes. We may owe additional cash to the holders of the Notes upon early conversion if our stock price exceeds $41.34 per share, which is subject to certain adjustments. Although our incremental exposure to the additional cash payment above the principal amount of the revolving commitments then in effect. EachNotes is reduced by the capped calls, conversion of the term loan facilityNotes by the holders may cause dilution to the ownership interests of existing stockholders.
See Note 9 “Convertible Senior Notes and revolving credit facility has a maturityCapped Call Transactions” in our notes to unaudited condensed consolidated financial statements included in this Quarterly Report for more information regarding terms and conditions of five yearsthe Notes and will mature on August 16, 2021.

AsCapped Call Transactions.

35

Table of March 31, 2018, we had $1.5 million available under the revolving credit facility and $6.0 million in standby letters of credit outstanding, issued primarily in connection with our new corporate headquarters lease.

All of our obligations under our credit facility are guaranteed by our existing and future domestic subsidiaries and, subject to certain exceptions, secured by a security interest in substantially all of our tangible and intangible assets.

Borrowings under our credit facility bear interest at our option at (i) LIBOR, subject to a 1.00% floor, plus a margin, or (ii) the base rate, subject to a 3.50% floor, plus a margin. For LIBOR borrowings, the applicable rate margin is 4.50%. For base rate borrowings, the applicable margin is 4.00%. We are also required to pay a 0.50% per annum fee on undrawn amounts under our revolving credit facility, payable quarterly in arrears.

Contents

Summary of Cash Flows

The following table summarizes our cash flows for the periods indicated:

presented:

Nine Months Ended
September 30, 2020September 30, 2019
(In thousands)
Net cash provided by operating activities$34,406 $39,654 
Net cash used in investing activities(2,416)(5,075)
Net cash provided by financing activities7,944 358,834 
Net increase in cash, cash equivalents and restricted cash$39,934 $393,413 
Cash Flows from Operating Activities

 

 

Three Months Ended

 

 

 

March 31, 2018

 

 

March 31, 2017

 

 

 

(In thousands)

 

Cash provided by operating activities

 

$

15,322

 

 

$

6,858

 

Cash used in investing activities

 

 

(526

)

 

 

(273

)

Cash provided by (used in) financing activities

 

 

62

 

 

 

(238

)

Net increase in cash, cash equivalents and restricted cash

 

$

14,858

 

 

$

6,347

 

During the threenine months ended March 31, 2018,September 30, 2020, cash provided by operating activities was $15.3$34.4 million, which consisted of a net loss of $6.0$6.1 million, adjusted by non-cash charges of $7.9$58.3 million and a net decrease of $17.9 million in our operating assets and liabilities. The non-cash charges are primarily comprised of depreciation and amortization of $13.8 million, amortization of debt discount and issuance costs of $13.3 million, amortization of contract acquisition costs of $10.1 million, provision for credit losses of $0.4 million, stock-based compensation of $21.2 million, a net decrease in operating leases of $0.3 million and a net decrease in deferred taxes of $0.1 million. The decrease in our net operating assets and liabilities was $17.9 million as a result of an increase in prepayments and other assets and a change in income taxes payable to income taxes receivable, partially offset by a decrease in accounts receivable due to the timing of $13.4receipts of payments from customers, an increase in accounts payable due to timing of cash disbursements, an increase in accrued expenses and other liabilities due primarily to accrual of additional bonuses and withholdings of employee stock purchase plan contributions, and an increase in deferred revenue due to the timing of billings and cash received in advance of revenue recognition primarily for subscription and support services.

During the nine months ended September 30, 2019, cash provided by operating activities was $39.7 million, which consisted of net loss of $13.9 million, adjusted by non-cash charges of $32.9 million and a net increase of $20.7 million in our net operating assets and liabilities. The non-cash charges are primarily comprised of depreciation and amortization of $2.6$10.6 million, amortization of debt discount and issuance costs of $0.1$0.4 million, andamortization of contract acquisition costs of $7.3 million, bad debt expense of $0.2 million, stock-based compensation of $5.1$14.1 million and a net increase in operating leases of $0.3 million. The changeincrease in our net operating assets and liabilities was primarily$20.7 million as a result of a decrease in accounts receivable due to the timing of receipts of payments from customers, an increase in deferred revenue of $5.9 million due to the timing of billings and cash received in advance of revenue recognition primarily for subscription and support services an decrease in accounts receivable of $16.9 million due to the timing of receipts of payments from customers, a decrease in prepayments and other assets of $1.4 million, and an increase in income taxes payable of $0.2 million, partially offset by an decrease in accounts payable of $0.4 million due to timing of cash disbursements, and an decrease in accrued expenses and other liabilities of $10.7 million due primarily to accrual of additional commissions and bonuses.

During the three months ended March 31, 2017, cash providedbonuses, partially offset by operating activities was $6.9 million, which consisted of a net loss of $2.3 million, adjusted by non-cash charges of $2.7 million and a net change of $6.4 million in our net operating assets and liabilities. The non-cash charges are primarily comprised of depreciation and amortization of $2.5 million, amortization of debt issuance costs of $0.2 million, deferred taxes of $0.1 million and stock-based compensation of $0.2 million. The change in our net operating assets and liabilities was primarily as a result of an increase in deferred revenue of $2.1 millionprepayments and other assets due to the timing of billings


increases in deferred contract acquisition costs and cash received in advance of revenue recognition primarily for subscription and support services,contract assets, a decrease in accounts receivable of $6.5 million due to the timing of receipts of payments from customers, an increase in accounts payable of $0.7 million due to timing of cash disbursements partially offset byand a decrease in prepayments and other assets of $0.3 million, a decreasechange in income taxes payable of $0.3 million and a decrease in accrued expenses of $2.3 million due primarily to the payout of prior period commissions and bonuses.

income taxes receivable.

Cash Flows from Investing Activities

During the threenine months ended March 31, 2018,September 30, 2020, cash used in investing activities was $0.5$2.4 million, consisting primarily of $0.5 million in purchases of property and equipment, compared to threeequipment.
During the nine months ended March 31, 2017,September 30, 2019, cash used in investing activities was $0.3$5.1 million, consisting primarily of $0.4 million in purchases of property and equipment, partially offset by $0.1 million in proceeds from sales of property and equipment.

Cash Flows from Financing Activities

During the threenine months ended March 31, 2018,September 30, 2020, cash provided by financing activities was $0.1$7.9 million, consisting of $4.9 million of proceeds from exercise of stock options.

options and $3.5 million of proceeds from issuance of equity related to shares issued pursuant to our Employee Stock Purchase Plan, partially offset by $0.4 million in vesting of restricted stock units, primarily related to tax payments funded in the form of net issuances for certain executive officers.

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During the threenine months ended March 31, 2017,September 30, 2019, cash used inprovided by financing activities was $0.2$358.8 million, consisting of $0.3$400.0 million forof proceeds from issuance of the repurchaseNotes, $2.6 million of commonproceeds from exercise of stock options and preferred stock,$2.9 million of proceeds from issuance of equity related to shares issued pursuant to our Employee Stock Purchase Plan, partially offset by proceeds frompayments of debt issuance costs of $9.6 million associated with the exerciseCredit Agreement and issuance of stock options.

the Notes and $37.1 million of purchases of capped calls associated with the issuance of the Notes.

Off-Balance Sheet Arrangements
We have not entered into any off-balance sheet arrangements and do not have any holdings in variable interest entities, which includes special purposes entities and other structured finance entities.
Contractual Obligations and Commitments
There have been no material changes outside the ordinary course of business in our contractual obligations and commitments during the nine months ended September 30, 2020, as compared to the Annual Report on Form 10-K for the year ended December 31, 2019.
Critical Accounting Policies and Estimates

Our unaudited condensed consolidated financial statements are prepared in accordance with GAAP. The preparation of these financial statements requires our management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs, and expenses and related disclosures. Our estimates are based on our historical experience and on various other factors that we believe are reasonable under the circumstances, the results of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these judgments and estimates under different assumptions or conditions and any such differences may be material. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations and cash flows will be affected.

We believe that the accounting policies associated with revenue recognition, share-basedthe valuation allowance based on expected credit losses and the collectability of accounts receivable, valuation and estimated useful lives of long-lived assets, fair value of the liability and equity components of the Notes, stock-based compensation expense and income taxes are the most significant areas involving management's judgments and estimates. Therefore, these are considered to be our critical accounting policies and estimates. There have been no material changes to these estimates or
Except for the policies related to them during the three months ended March 31, 2018. For a full discussionadoption of these estimates and policies,ASU 2016-13, see the section titled “Critical Accounting Policies and Estimates” within “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of the Annual Report.

Recent Accounting Pronouncements

Report for a full discussion of these estimates and policies. See Note 21 “Description of Business and Summary of Significant Accounting Policies” and Note 3 “Allowance for Expected Credit Losses” in our notes to ourunaudited condensed consolidated financial statements included in Part I, Itemthis Quarterly Report for more information on the adoption of ASU 2016-13.

Recent Accounting Pronouncements
See Note 1 “Description of Business and Summary of Significant Accounting Policies” in our notes to unaudited condensed consolidated financial statements included in this Quarterly Report for a description of recent accounting pronouncements, including the expected dates of adoption and estimated effects on our results of operations, financial condition, and cash flows.

The JOBS Act Accounting Election

We are an emerging growth company, as defined in the JOBS Act. Under the JOBS Act, emerging growth companies can delay adopting new or revised accounting standards issued subsequent to the enactment of the JOBS Act until such time as those standards apply to private companies. We have elected to take advantage of all of the reduced reporting requirements and exemptions, including the longer phase-in periods for the adoption of new or revised financial accounting standards, until we are no longer an emerging growth company. Our election to use the phase-in periods permitted by this election may make it difficult to compare our financial statements to those of non-emerging growth companies and other emerging growth companies that have opted out of the longer phase-in periods under the JOBS Act and who will comply with new or revised financial accounting standards. If we were to subsequently elect to instead comply with these public company effective dates, such election would be irrevocable pursuant to the JOBS Act.


Item 3. Quantitative and QualitativeQualitative Disclosures About Market Risk.

Risk

For a description of market risks, see “Quantitative and Qualitative Disclosures About Market Risk” in Part II, Item 7A inof the Annual Report. Our exposure to market risks related to inflation risk has not changed materially from the exposure described in the Annual Report.

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Interest Rate Risk
We had cash and cash equivalents and restricted cash of $490.1 million as of September 30, 2020, which are held in cash deposits and money market funds. Due to the short-term nature of these instruments, we believe that we do not have material risk of exposure to changes in the fair value of our cash and cash equivalents as a result of changes in interest rates. As of September 30, 2020, we do not believe a hypothetical 10% relative change in interest rates would have a material impact on the value of our cash equivalents.
We did not have any investments in marketable securities as of September 30, 2020.
In September 2019, we issued and sold $400.0 million aggregate principal amount of 0.125% convertible senior notes due 2024 in a private offering to qualified institutional buyers. The fair value of the Notes is subject to interest rate risk, market risk and other factors due to the conversion feature. The fair value of the Notes will generally increase as our common stock price increases and will generally decrease as our common stock price decreases. The interest and market value changes affect the fair value of the Notes but do not impact our financial position, cash flows or results of operations due to the fixed nature of the debt obligation. Additionally, we carry the Notes at face value less unamortized discount and debt issuance costs on our balance sheets, and we present the fair value for required disclosure purposes only.
Foreign Currency Exchange Risk
Our reporting currency is the U.S. dollar. Due to our international operations, we have foreign currency risk related to operating expenses denominated in currencies other than the U.S. dollar, primarily the Euro, British pound, Australian dollar, Canadian dollar, Singaporean dollar, Israeli shekel and the Indian rupee. As of September 30, 2020, our cash and cash equivalents included $4.7 million held in currencies other than the U.S. dollar. Decreases in the relative value of the U.S. dollar to other currencies may negatively affect our operating results as expressed in U.S. dollars. These amounts are included in other income (expense), net, on our unaudited condensed consolidated statements of operations.
Our results of operations and cash flows are subject to fluctuations due to changes in foreign currency exchange rates because, although substantially all of our revenue is generated in U.S. dollars, our expenses are generally denominated in the currencies of the jurisdictions in which we conduct our operations, which are primarily in the United States, Europe and Asia. Our results of operations and cash flows could therefore be adversely affected in the future due to changes in foreign exchange rates. We do not believe that a hypothetical 10% change in the relative value of the U.S. dollar to other currencies would have a material effect on our results of operations or cash flows, and to date, we have not engaged in any hedging strategies with respect to foreign currency transactions. As our international operations grow, we will continue to reassess our approach to manage our risk relating to fluctuations in currency rates, and we may choose to engage in the hedging of foreign currency transactions in the future.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

The Company’s management, including its Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of the Company’s

Our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”)) as of the end of the period covered by this Quarterly Report on Form 10-Q.  Based on such evaluation, the Chief Executive Officer and Chief Financial Officer have concludedAct) are designed to ensure that as of such date, the Company’s disclosure controls and procedures were effective at a reasonable assurance level such that material information required to be disclosed by the Company in the reports that it fileswe file or submitssubmit under the Exchange Act is (i) recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms of the SEC and (ii)to ensure that information required to be disclosed is accumulated and communicated to the Company’s management, including itsour Chief Executive Officer (“CEO”) and Chief Financial Officer as appropriate(“CFO”), to allow timely decisions regarding required disclosures.

disclosure. Our CEO and CFO, with assistance from other members of management, have reviewed the effectiveness of our disclosure controls and procedures as of September 30, 2020 and, based on their evaluation, have concluded that the disclosure controls and procedures were effective as of such date.

Management’s Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over our financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. Our internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the presentation of financial statements for external purposes in accordance with U.S. generally accepted accounting principles.
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In connection with the preparation of this Quarterly Report on Form 10-Q, our management assessed the effectiveness of our internal control over financial reporting as of September 30, 2020. In making this assessment, it used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control—Integrated Framework (2013 framework). Based on such assessment, our management concluded that, as of September 30, 2020, our internal control over financial reporting was effective based on those criteria.
Changes in Internal Control over Financial Reporting

There were no changes to ourin the Company’s internal control over financial reporting (asas defined in Rules 13a‑15(f)Exchange Act Rule 13a-15(d) and 15d‑15(f) under the Exchange Act)15d-15(d) during the quarter ended March 31, 2018September 30, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Inherent Limitations on Effectiveness of Controls

The effectiveness of We have not experienced any system ofmaterial impact to our internal controlcontrols over financial reporting including ours, is subject to inherent limitations, includingdespite the exercise of judgment in designing, implementing, operating, and evaluating the controls and procedures, and the inability to eliminate misconduct completely. Accordingly, any system of internal control over financial reporting, including ours, no matter how well designed and operated, can only provide reasonable, not absolute assurances. In addition, projections of any evaluation of effectiveness to future periodsfact that our employees are subjectworking remotely due to the risk that controls may become inadequate becauseglobal COVID-19 pandemic. We are continually monitoring and assessing the COVID-19 situation to determine any potential impacts on the design and operating effectiveness of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. We intend to continue to monitor and upgrade our internal controls as necessary or appropriate for our business, but cannot assure you that such improvements will be sufficient to provide us with effective internal control over financial reporting.


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Part II. OTHER INFORMATION

Item 1. Legal Proceedings.

Proceedings

We are not currently a party to, nor is our property currently subject to, any material legal proceedings. Weproceedings, and we are not aware of any such proceedings contemplated by governmental inquiries or investigations into our business.

authorities.

Item 1A. Risk Factors

Except for the additional risk factor set forth below, there

There have been no material changes to the risk factors disclosed in Part I, Item 1A in the Annual Report.

If we lose emerging growth company status on December 31, 2018, we will incur substantial costs and significant demands will be placed upon management in connection with complying with non-emerging growth company requirements earlier than we had planned.

The aggregate worldwide market value of our common stock held by non-affiliates as of June 29, 2018 may equal or exceed $700 million, which would cause us to become a large accelerated filer on December 31, 2018. Based on the transition provisions outlined in Exchange Act Rule 12b-2, if we become a large accelerated filer on December 31, 2018, we will lose emerging growth company status on the same date, which will require us to significantly accelerate our compliance efforts to, for example, allow our independent registered public accounting firm to attest to the effectiveness of our internal controls as required by Section 404 of the Sarbanes-Oxley Act of 2002 (the “Sarbanes-Oxley Act”) in ourCompany’s Annual Report on Form 10-K forand Part II, Item 1A in the year ending December 31, 2018.

Additionally, if we cease to be an emerging growth company on December 31, 2018, we will be required to implement ASU No. 2014-09, Revenue from Contracts with Customers (“Topic 606”) for the year ending December 31, 2018 instead of December 31, 2019, which is the date that emerging growth companies are first required to implement Topic 606. Because our revenue recognition process is complex, this accelerated timeframe would result in significant additional costs beyond that comprehended in our 2018 financial plan and require substantially burdensome efforts, which would include maintaining additional accounting records to allow us to track transactions on two revenue recognition standards, significantly accelerating our planned timeline for implementing appropriate policies and procedures for recording transactions on the new basis, and hiring additional personnel and consultants. Moreover, because it will take us a significant amount of time to fully implement Topic 606, we anticipate that such implementation will not be complete, and all historical transactions will not be analyzed under Topic 606, until after ourCompany’s Quarterly Report on Form 10-Q for the quarter ending September 30, 2018. Therefore, we do not expect to be able to provide investors with quantitative guidance regarding our expected financial results based on the new reporting standard in advance of releasing such results in connection with our Annual Report on Form 10-K for the year ending Decemberended March 31, 2018. Consequently, our actual financial results for the year ending December 31, 2018, as reported in accordance with Topic 606, may differ substantially from what you may anticipate based on our historical results of operations and guidance.

In addition to the substantial additional expenses beyond what we had planned, our management would need to devote significant time and efforts to implement and comply with the additional standards, rules and regulations that would apply to us as a result of becoming a large accelerated filer and losing our emerging growth company status, diverting such time from the day-to-day conduct of our business operations.

Furthermore, due to the complexity and logistical difficulty of implementing the standards, rules and regulations that apply to non-emerging growth companies, such as Section 404 of the Sarbanes-Oxley Act and Topic 606, on an accelerated timeframe, there is an increased risk that we may be found to be in non-compliance with such standards, rules and regulations or to have significant deficiencies or material weaknesses in our internal controls over financial reporting.

2020.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

On November 16, 2017, the Registration Statement on Form S-1 (File No. 333-221036) (the “Registration Statement”) relating to our initial public offering was declared effective by the SEC.SEC and we priced our initial public offering. Pursuant to the Registration Statement, we registered an aggregate of 23,000,00023.0 million shares of our common stock, of which 15,800,00015.8 million shares were sold by us and 7,200,0007.2 million shares were sold by certain selling stockholders named therein at a price to the public of $12.00 per share.share (for an aggregate offering price of $276.0 million). We received net proceeds of approximately $172.0 million, after deducting underwriting discounts and commissions of $13.3 million and offering-related expenses. There has been no material change in the planned useexpenses of proceeds from our initial public offering as described in our final prospectus dated November 16, 2017 and filed with the SEC on November 17, 2017 pursuant to Rule 424(b) of the Securities Act of 1933, as amended.$4.4 million. As of MarchSeptember 30, 2018,2020, we have used $90.0$160.0 million of the proceeds from our initial public offering to repay borrowings under our previous term loan facility and approximately $1.4$1.8 million of such proceeds to pay a related prepayment premium, both of which were made concurrently with the closing of our


initial public offering in the fourth quarter of 2017. As of March 30, 2018, all ofpremium; the remaining net proceeds are held in cash and have not been deployed.

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Item 5. Other Information

The Company’s boardTable of directors (the “Board”) has determined that it intends to hold the Company’s first Annual Meeting of Stockholders (the “2018 Annual Meeting”) on November 6, 2018, at a time and location to be specified in the Company’s proxy statement for the 2018 Annual Meeting (the “Proxy Statement”). The record date for determining stockholders eligible for notice of, and to vote at, the 2018 Annual Meeting has not yet been set by the Board and will also be included in the Proxy Statement.

Because the 2018 Annual Meeting  will be the Company’s first annual meeting as a public company, pursuant to Rule 14a-8 (“Rule 14a-8”) under the Exchange Act, stockholders of the Company who wish to have a proposal considered for inclusion in the Company’s proxy materials for the 2018 Annual Meeting pursuant to Rule 14a-8 must ensure that their proposal is received by the Secretary of the Company at 11305 Four Points Drive, Building 2, Suite 100, Austin, Texas 78726 by June 6, 2018, which the Company has determined to be a reasonable time before it expects to begin to print and send its proxy materials. Rule 14a-8 proposals must also comply with the requirements of Rule 14a-8 and other applicable laws in order to be eligible for inclusion in the Company’s proxy materials for the 2018 Annual Meeting. The June 6, 2018 deadline will also apply in determining whether notice of a stockholder proposal is timely for purposes of exercising discretionary voting authority with respect to proxies under Rule 14a-4(c) under the Exchange Act.

In addition, in accordance with the requirements contained in the Company’s Second Amended and Restated Bylaws (the “Bylaws”), stockholders who wish to bring business before the 2018 Annual Meeting outside of Rule 14a-8 or to nominate a person for election as a director must ensure that written notice of such proposal (including all of the information specified in the Bylaws) is received by the Secretary of the Company at the address specified above no earlier than the close of business on July 9, 2018 and no later than the close of business on August 8, 2018. Any such proposal must meet the requirements set forth in the Bylaws in order to be brought before the 2018 Annual Meeting.

Contents

Item 6. Exhibits



Exhibit Index

Exhibit

Number

Description

Exhibit
Number

Description

3.1

2.1***
2.2***
3.1

3.2

101.INS***

Inline XBRL Instance Document.

Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

101.SCH***

Inline XBRL Taxonomy Extension Schema Document.

101.CAL***

Inline XBRL Taxonomy Extension Calculation Linkbase Document.

101.DEF***

Inline XBRL Taxonomy Extension Definition Linkbase Document.

101.LAB***

Inline XBRL Taxonomy Extension Label Linkbase Document.

101.PRE***

Inline XBRL Taxonomy Extension Presentation Linkbase Document.

104
Inline Cover Page Interactive Data File (embedded within the Inline XBRL document)

*

*Filed herewith.

**

Furnished herewith (such certification shall not be deemed “filed” for purposes of Section 18 of the Exchange Act, except to the extent that the Company specifically incorporates it by reference).

***Certain schedules and exhibits have been omitted in accordance with Item 601(a)(5) of Regulation S-K. A copy of any omitted schedule and/or exhibit will be furnished to the Securities and Exchange Commission on request.
+Management contract or compensatory plan or arrangement.

***

To be furnished by amendment within the 30-day grace period provided by Rule 405(a)(2) of Regulation S-T.

41



Table of ContentsSIGNATURES

SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SailPoint Technologies Holdings, Inc.,

Date: May 9, 2018

November 5, 2020

By:

By:

/s/ Mark McClain

Mark McClain

Chief Executive Officer and Director

(Principal Executive Officer)

Date: May 9, 2018

November 5, 2020

By:

By:

/s/ Cam McMartin

Jason Ream

Cam McMartin

Jason Ream

Chief Financial Officer

(Principal Financial Officer)

28




42