☒Quarterly Report Pursuant to Section 13 or 15 (d) of the Securities Exchange Act of 1934

☐Transition Report Pursuant to Section 13 or 15 (d) of the Securities Exchange Act of 1934

(Former Name, Former Address and Former Fiscal Year, If Changed Since Last Report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.:

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

The number of shares outstanding of the registrant’s common stock, as of the latest practicable date: At April ~~29, 2020,~~28, 2021, there were ~~526,338,390~~54,747,823 outstanding shares of ~~Office Depot, Inc.~~The ODP Corporation Common Stock, $0.01 par value.

The order and presentation of this Quarterly Report on Form 10-Q ~~(“Form 10-Q”)~~ differ from that of the traditional U.S. Securities and Exchange Commission (“SEC”) Form 10-Q format. We believe that our format better presents the relevant sections of this document and enhances readability. See “Form 10-Q Cross-Reference Index” within ~~“Other Information”~~Other Information for a cross-reference index to the traditional SEC Form 10-Q format.

	13 Weeks Ended						13 Weeks Ended
	March 28,			March 30,			March 27,			March 28,
	2020			2019			2021			2020
Sales:
Products	$	2,337		$	2,361		$	2,051		$	2,337
Services		388			408			315			388
Total sales		2,725			2,769			2,366			2,725
Cost of goods and occupancy costs:
Products		1,828			1,841			1,609			1,828
Services		268			287			223			268
Total cost of goods and occupancy costs		2,096			2,128			1,832			2,096
Gross profit		629			641			534			629
Selling, general and administrative expenses		521			574			453			521
Asset impairments		12			29			12			12
Merger and restructuring expenses, net		16			14
Merger, restructuring and other operating expenses, net								14			16
Operating income		80			24			55			80
Other income (expense):
Interest income		3			6			—			3
Interest expense		(18	)		(23	)		(7	)		(18	)
Other income, net		1			2			11			1
Income before income taxes		66			9			59			66
Income tax expense		21			1			6			21
Net income	$	45		$	8		$	53		$	45
Earnings per share
Basic	$	0.09		$	0.01		$	0.99		$	0.86
Diluted	$	0.08		$	0.01		$	0.95		$	0.84

This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in The ODP Corporation Annual Report on Form 10-K filed on February 24, 2021 (the “2020 Form 10-K”).

This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in the ~~Office Depot, Inc. Annual Report on~~2020 Form ~~10-K filed on February 26, 2020 (the “2019 Form 10-K”).~~10-K.

13 Weeks Ended

March 28,
2020

March 30,
2019

Net income

$
45

$
8

Other comprehensive income (loss), net of tax, where applicable:

Foreign currency translation adjustments

(41
)

10

Other

(1
)

1

Total other comprehensive income (loss), net of tax, where
applicable

(42
)

11

Comprehensive income

$
3

$
19

	March 27,			December 26,
	2021			2020
	(Unaudited)
ASSETS
Current assets:
Cash and cash equivalents	$	753		$	729
Receivables, net		687			631
Inventories		929			930
Prepaid expenses and other current assets		75			65
Total current assets		2,444			2,355
Property and equipment, net		546			576
Operating lease right-of-use assets		1,096			1,170
Goodwill		677			609
Other intangible assets, net		357			357
Deferred income taxes		156			162
Other assets		322			329
Total assets	$	5,598		$	5,558
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Trade accounts payable	$	959		$	919
Accrued expenses and other current liabilities		1,141			1,138
Income taxes payable		6			12
Short-term borrowings and current maturities of long-term debt		23			24
Total current liabilities		2,129			2,093
Deferred income taxes and other long-term liabilities		201			197
Pension and postretirement obligations, net		41			43
Long-term debt, net of current maturities		344			354
Operating lease liabilities		923			991
Total liabilities		3,638			3,678
Commitments and contingencies
Stockholders' equity:
Common stock — authorized 80,000,000 shares of $0.01 par value; issued shares — 64,604,629 at March 27, 2021 and 62,551,255 at December 26, 2020; outstanding shares — 54,747,436 at March 27, 2021 and 52,694,062 at December 26, 2020		1			1
Additional paid-in capital		2,697			2,675
Accumulated other comprehensive loss		(27	)		(32	)
Accumulated deficit		(356	)		(409	)
Treasury stock, at cost — 9,857,193 shares at March 27, 2021 and December 26, 2020		(355	)		(355	)
Total stockholders' equity		1,960			1,880
Total liabilities and stockholders’ equity	$	5,598		$	5,558

This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in the ~~2019~~2020 Form 10-K.

March 28,

December 28,

2020

2019

(Unaudited)

ASSETS

Current assets:

Cash and cash equivalents

$
842

$
698

Receivables, net

850

823

Inventories

929

1,032

Prepaid expenses and other current assets

79

75

Timber notes receivable

—

819

Total current assets

2,700

3,447

Property and equipment, net

651

679

Operating lease right-of-use assets

1,368

1,413

Goodwill

940

944

Other intangible assets, net

379

388

Deferred income taxes

160

183

Other assets

256

257

Total assets

$
6,454

$
7,311

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Trade accounts payable

$
1,006

$
1,026

Accrued expenses and other current liabilities

1,228

1,219

Income taxes payable

7

8

Short-term borrowings and current maturities of long-term debt

104

106

Non-recourse debt

—

735

Total current liabilities

2,345

3,094

Deferred income taxes and other long-term liabilities

167

176

Pension and postretirement obligations, net

82

85

Long-term debt, net of current maturities

548

575

Operating lease liabilities

1,177

1,208

Total liabilities

4,319

5,138

Commitments and contingencies

Stockholders' equity:

Common stock — authorized 800,000,000 shares of $0.01 par value; issued shares —
   624,690,687 at March 28, 2020 and 620,424,775 at December 28, 2019;
   outstanding shares — 526,342,832 at March 28, 2020 and 535,182,317 at
   December 28, 2019

6

6

Additional paid-in capital

2,637

2,647

Accumulated other comprehensive loss

(108
)

(66
)
Accumulated deficit

(45
)

(89
)
Treasury stock, at cost — 98,347,855 shares at March 28, 2020 and 85,242,458
   shares at December 28, 2019

(355
)

(325
)
Total stockholders' equity

2,135

2,173

Total liabilities and stockholders’ equity

$
6,454

$
7,311

	13 Weeks Ended
	March 27,			March 28,
	2021			2020
Cash flows from operating activities:
Net income	$	53		$	45
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		46			49
Charges for losses on receivables and inventories		7			8
Asset impairments		12			12
Compensation expense for share-based payments		10			7
Deferred income taxes and deferred tax asset valuation allowances		6			24
Changes in working capital and other operating activities		(48	)		43
Net cash provided by operating activities		86			188
Cash flows from investing activities:
Capital expenditures		(13	)		(25	)
Businesses acquired, net of cash acquired		(28	)		(18	)
Proceeds from collection of notes receivable		—			818
Other investing activities		8			1
Net cash provided by (used in) investing activities		(33	)		776
Cash flows from financing activities:
Net payments on long and short-term borrowings		(6	)		(25	)
Debt retirement		—			(735	)
Cash dividends on common stock		—			(13	)
Share purchases for taxes, net of proceeds from employee share-based transactions		(23	)		(4	)
Repurchase of common stock for treasury		—			(30	)
Other financing activities		(1	)		(1	)
Net cash used in financing activities		(30	)		(808	)
Effect of exchange rate changes on cash and cash equivalents		1			(12	)
Net increase in cash and cash equivalents		24			144
Cash, cash equivalents and restricted cash at beginning of period		729			700
Cash, cash equivalents and restricted cash at end of period	$	753		$	844
Supplemental information on non-cash investing and financing activities
Right-of-use assets obtained in exchange for new finance lease liabilities	$	—		$	3
Right-of-use assets obtained in exchange for new operating lease liabilities		11			54
Business acquired in exchange for common stock issuance		35			—

This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in the ~~2019~~2020 Form 10-K.

13 Weeks Ended

March 28,

March 30,

2020

2019

Cash flows from operating activities:

Net income

$
45

$
8

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization

49

49

Amortization of debt discount and issuance costs

2

2

Charges for losses on receivables and inventories

8

14

Asset impairments

12

29

Compensation expense for share-based payments

7

8

Deferred income taxes and deferred tax asset valuation allowances

24

—

Contingent consideration payments in excess of acquisition-date liability

—

(11
)
Changes in working capital and other operating activities

41

(39
)
Net cash provided by operating activities

188

60

Cash flows from investing activities:

Capital expenditures

(25
)

(46
)
Businesses acquired, net of cash acquired

(18
)

(5
)
Proceeds from collection of notes receivable

818

—

Other investing activities

1

(1
)
Net cash provided by (used in) investing activities

776

(52
)
Cash flows from financing activities:

Net payments on long and short-term borrowings

(25
)

(24
)
Debt retirement

(735
)

—

Cash dividends on common stock

(13
)

(14
)
Share purchases for taxes, net of proceeds from employee share-based transactions

(4
)

(4
)
Repurchase of common stock for treasury

(30
)

(11
)
Contingent consideration payments up to amount of acquisition-date liability

(1
)

(12
)
Other financing activities

—

1

Net cash used in financing activities

(808
)

(64
)
Effect of exchange rate changes on cash and cash equivalents

(12
)

2

Net increase (decrease) in cash and cash equivalents

144

(54
)
Cash, cash equivalents and restricted cash at beginning of period

700

660

Cash, cash equivalents and restricted cash at end of period

$
844

$
606

Supplemental information

Right-of-use assets obtained in exchange for new finance lease liabilities

$
3

$
2

Right-of-use assets obtained in exchange for new operating lease liabilities

54

53

	13 Weeks Ended March 27, 2021
	Common Stock Shares		Common Stock Amount		Additional Paid-in Capital			Accumulated Other Comprehensive Loss			Accumulated Deficit			Treasury Stock			Total Equity
Balance at December 26, 2020		62,551,255	$	1	$	2,675		$	(32	)	$	(409	)	$	(355	)	$	1,880
Net income		—		—		—			—			53			—			53
Other comprehensive income		—		—		—			5			—			—			5
Exercise and release of incentive stock (including income tax benefits and withholding)		1,225,876		—		(23	)		—			—			—			(23	)
Amortization of long-term incentive stock grants		—		—		10			—			—			—			10
Common stock issuance related to the BuyerQuest acquisition		827,498		—		35			—			—			—			35
Balance at March 27, 2021		64,604,629	$	1	$	2,697		$	(27	)	$	(356	)	$	(355	)	$	1,960

	13 Weeks Ended March 28, 2020
	Common Stock Shares		Common Stock Amount		Additional Paid-in Capital			Accumulated Other Comprehensive Loss			Accumulated Deficit			Treasury Stock			Total Equity
Balance at December 28, 2019		62,042,477	$	1	$	2,652		$	(66	)	$	(89	)	$	(325	)	$	2,173
Net income		—		—		—			—			45			—			45
Other comprehensive loss		—		—		—			(42	)		—			—			(42	)
Exercise and release of incentive stock (including income tax benefits and withholding)		426,591		—		(4	)		—			—			—			(4	)
Amortization of long-term incentive stock grants		—		—		7			—			—			—			7
Dividends paid on common stock ($0.25 per share)		—		—		(13	)		—			—			—			(13	)
Repurchase of common stock		—		—		—			—			—			(30	)		(30	)
Adjustment for adoption of accounting standard		—		—		—			—			(1	)		—			(1	)
Balance at March 28, 2020		62,469,068	$	1	$	2,642		$	(108	)	$	(45	)	$	(355	)	$	2,135

This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in the ~~2019 Form 10-K.~~

13 Weeks Ended March 28, 2020

Common
Stock
Shares

Common
Stock
Amount

Additional
Paid-in
Capital

Accumulated
Other
Comprehensive
Loss

Accumulated
Deficit

Treasury
Stock

Total
Equity

Balance at December 28, 2019

620,424,775

$
6

$
2,647

$
(66
)

$
(89
)

$
(325
)

$
2,173

Net income

—

—

—

—

45

—

45

Other comprehensive loss

—

—

—

(42
)

—

—

(42
)
Exercise and release of incentive stock
   (including income tax benefits and
   withholding)

4,265,912

—

(4
)

—

—

—

(4
)
Amortization of long-term incentive stock
   grants

—

—

7

—

—

—

7

Dividends paid on common stock
   ($0.025 per share)

—

—

(13
)

—

—

—

(13
)
Repurchase of common stock

—

—

—

—

—

(30
)

(30
)
Adjustment for adoption of accounting standard

—

—

—

—

(1
)

—

(1
)
Balance at March 28, 2020

624,690,687

$
6

$
2,637

$
(108
)

$
(45
)

$
(355
)

$
2,135

13 Weeks Ended March 30, 2019

Common
Stock
Shares

Common
Stock
Amount

Additional
Paid-in
Capital

Accumulated
Other
Comprehensive
Loss

Accumulated
Deficit

Treasury
Stock

Total
Equity

Balance at December 29, 2018

614,170,704

$
6

$
2,677

$
(99
)

$
(173
)

$
(285
)

$
2,126

Net income

—

—

—

—

8

—

8

Other comprehensive income

—

—

—

11

—

—

11

Exercise and release of incentive stock
   (including income tax benefits and
   withholding)

5,932,430

—

(7
)

—

—

—

(7
)
Amortization of long-term incentive stock
   grants

—

—

8

—

—

—

8

Dividends paid on common stock
   ($0.025 per share)

—

—

(14
)

—

—

—

(14
)
Repurchase of common stock

—

—

—

—

—

(11
)

(11
)
Adjustment for adoption of accounting standard

—

—

—

—

(15
)

—

(15
)
Balance at March 30, 2019

620,103,134

$
6

$
2,664

$
(88
)

$
(180
)

$
(296
)

$
2,106

~~This report should be read in conjunction with the Notes to Condensed Consolidated Financial Statements herein and the Notes to Consolidated Financial Statements in the 2019~~2020 Form 10-K.

~~Office Depot, Inc.~~The ODP Corporation, including its consolidated subsidiaries (“~~Office Depot”~~ODP” or the “Company”), is a leading provider of business services and supplies, products and digital workspace technology solutions to small, ~~medium~~medium-sized and enterprise ~~businesses,~~businesses. The Company operates through anits direct and indirect subsidiaries and maintains a fully integrated business-to-business (“B2B”) distribution platform of ~~1,295 retail stores,~~thousands of dedicated sales and technology service professionals, online presence and ~~dedicated sales professionals~~1,146 retail stores, all supported by supply chain facility and ~~technicians.~~delivery operations. Through its banner brands Office Depot®, OfficeMax®, CompuCom® and Grand~~&Toy®~~ & Toy®, as well as others, the Company offers its customers the tools and resources they need to focus on starting, growing and running their business. The Company’s corporate headquarters is located in Boca Raton, FL, and its primary website is www.officedepot.com.

At March ~~28, 2020,~~27, 2021, the Company had 3 reportable segments (or “Divisions”): Business Solutions Division, Retail Division and ~~the~~ CompuCom Division.

The Condensed Consolidated Financial Statements as of March ~~28, 2020,~~27, 2021, and for the 13-week period ended March 27, 2021 (also referred to as the “first quarter of 2021”) and March 28, 2020 (also referred to as the “first quarter of 2020”~~) and March 30, 2019 (also referred to as the “first quarter of 2019”~~) are unaudited. However, in management’s opinion, these Condensed Consolidated Financial Statements reflect all adjustments of a normal recurring nature necessary to provide a fair presentation of the Company’s financial position, results of operations and cash flows for the periods presented. Business acquisitions in ~~2019~~2020 and ~~2020~~2021 are included prospectively from the date of acquisition, thus affecting the comparability of the Company’s financial statements for all periods presented in this report on Form 10-Q.

The Company has prepared the Condensed Consolidated Financial Statements included herein pursuant to the rules and regulations of the ~~U.S. Securities and Exchange Commission (“SEC”).~~SEC. Some information and note disclosures, which would normally be included in comprehensive annual financial statements prepared in accordance with accounting principles generally accepted in the United States (“GAAP”), have been condensed or omitted pursuant to those SEC rules and regulations. The preparation of these Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. For a better understanding of the Company and its Condensed Consolidated Financial Statements, the Company recommends reading these Condensed Consolidated Financial Statements in conjunction with the audited financial statements, which are included in the Company’s ~~2019~~2020 Form 10-K. These interim results are not necessarily indicative of the results that should be expected for the full year.

~~On March 31,~~After obtaining approval of the Company’s shareholders on May 11, 2020, the Company’s Board of Directors determined to set a reverse stock split ratio of 1-for-10 for a reverse stock split of the Company approved proceeding with the implementation of a reorganization (the “Reorganization”) of the Company's corporate structure into a holding company structure. When implemented, Office Depot will become a wholly owned subsidiary of a new holding company, The ODP Corporation, which will replace Office Depot as the public company trading on the NASDAQ Stock Market under Office Depot’s current ticker symbol “ODP”. Outstanding shares of Office Depot will be automatically converted intoCompany’s outstanding shares of common stock, and a reduction in the number of ~~The ODP Corporation. The holding company reorganization is intended to simplify~~authorized shares of the Company’s ~~legal entity~~common stock by a corresponding ratio. The reverse stock split was effective on June 30, 2020. All share and ~~tax structure, more closely align~~per share amounts in the Company’s ~~operating assets to their respective operating channels within the legal entity structure,~~Condensed Consolidated Financial Statements and ~~increase its operational flexibility. It is not expected to result in a change in the directors, executive officers, management or business of the Company.~~

~~The Reorganization is intended to be a tax-free transaction for U.S. federal income tax purposes~~notes thereto have been retroactively adjusted for the ~~Company’s shareholders, and subject~~prior period presented to ~~obtaining required approvals or any other intervening developments, is expected~~give effect to ~~be completed on or about the end of the 13-week period ending June 27, 2020 (also referred to as the “second quarter of 2020”).~~this reverse stock split.

The cash management process generally utilizes zero balance accounts which provide for the settlement of the related disbursement and cash concentration accounts on a daily basis. Amounts not yet presented for payment to zero balance disbursement accounts of ~~$31~~$12 million and ~~$25~~$23 million at March ~~28, 2020~~27, 2021 and December ~~28, 2019,~~26, 2020, respectively, are presented in Trade accounts payable and Accrued expenses and other current liabilities.

At March ~~28, 2020~~27, 2021 and December ~~28, 2019,~~26, 2020, cash and cash equivalents held outside the United States amounted to ~~$187~~$144 million and ~~$190~~$159 million, respectively.

Restricted cash consists primarily of short-term cash deposits having original maturity dates of twelve months or less that serve as collateral to certain of the Company’s letters of credit. Restricted cash is valued at cost, which approximates fair value. AtThere was 0 restricted cash at both March ~~28, 2020~~27, 2021 and December ~~28, 2019, restricted cash amounted to $2 million and is included in Prepaid expenses and other current assets in the Condensed Consolidated Balance Sheets.~~

Defined benefit plan: In August 2018, the Financial Accounting Standards Board (“FASB”) issued an accounting standards update that modifies the disclosure requirements for employers that sponsor defined benefit pension or other postretirement plans. ~~This accounting update is effective for fiscal years beginning after December 15, 2020 and interim periods within those fiscal years, with early adoption permitted.~~ The Company ~~is evaluating~~adopted this accounting standards update on the ~~impact~~first day of ~~this new standard and believes~~ the ~~adoption will not have a~~first quarter of 2021 with no material impact on its Condensed Consolidated Financial Statements.

Income Taxes: In December 2019, the FASB issued an accounting standards update that simplifies the accounting for income taxes by eliminating certain exceptions to the guidance related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The accounting standards update also simplifies aspects of the accounting for franchise taxes and enacted changes in tax laws or rates and clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. This accounting update is effective for fiscal years beginning after December 15, 2020 and interim periods within those fiscal years, with early adoption permitted. The Company is evaluating the impact of this new standard and believes the adoption will not have a material impact on its Condensed Consolidated Financial Statements.

~~Financial Instruments – Credit Losses~~: In June 2016, the FASB issued an accounting standard update that modifies the measurement of expected credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The update changes the accounting for credit impairment by adding an impairment model that is based on expected losses rather than incurred losses. In July 2018, the FASB approved an amendment to the new guidance that provides transition relief to the adopting entities and allows for an election of the fair value option on certain financial instruments.

The Company adopted this accounting standard on the first day of the first quarter of 2020, and recognized a cumulative effect adjustment of $1 million, net of tax, to its accumulated deficit related to increasing the allowance for doubtful accounts within its receivables. The adoption of this new guidance did not result in any other changes and did not have a material impact on the Company’s Condensed Consolidated Financial Statements.

~~Cloud computing arrangements~~: In August 2018, the FASB issued an accounting standard update that provides guidance regarding the accounting for implementation costs in cloud computing arrangements. The Company adopted this accounting standardstandards update on the first day of the first quarter of ~~2020~~2021 with no material impact on its Condensed Consolidated Financial ~~Statements.~~Statements.

Since 2017, the Company has been undergoing a strategic business transformation to pivot into an integrated B2B distribution platform, with the objective of expanding its product offerings to include value-added services for its customers and capture greater market share. As part of this transformation, the Company ~~has been acquiring~~is evolving its B2B business to include a new digital procurement platform focused on transforming the B2B procurement and sourcing industry. On January 29, 2021, in connection with the Company’s development efforts in this area, the Company acquired BuyerQuest Holdings, Inc. (“BuyerQuest”), a business services software company with an eProcurement platform for approximately $71 million, subject to customary post-closing adjustments. The purchase consideration for BuyerQuest includes $61 million paid at closing, funded with $26 million of cash on hand and the issuance of 827,498 shares of the Company’s common stock, and up to $10 million contingent consideration that will be payable over a two-year period subject to BuyerQuest meeting certain performance conditions.

As part of its transformation, the Company continues to acquire profitable regional office supply distribution businesses to expand its reach and distribution network into geographic areas that were previously underserved. During the first quarter of ~~2020,~~2021, the Company acquired 31 small independent regional office supply distribution ~~businesses.~~

~~The aggregate total purchase consideration, including contingent consideration,~~business for ~~the three acquisitions completed in the first quarter of 2020 was~~ approximately ~~$20~~$2 million ~~subject to certain customary post-closing adjustments. The aggregate purchase price was primarily~~ funded with cash on hand, ~~with the remainder consisting of contingent consideration estimated~~subject to ~~be $2 million, which will be paid in two installments in the second quarters of 2021 and 2022, respectively.~~ customary post-closing adjustments.

The acquisitions were treated as purchases in accordance with ASC 805, Business Combinations (“ASC 805”) which requires allocation of the purchase price to the estimated fair values of assets and liabilities acquired in the transactions including goodwill and other intangible assets. The Company has performed a preliminary purchase price allocation of the aggregate purchase price to the estimated fair values of assets and liabilities acquired in the ~~transactions, including $4~~transactions. The preliminary purchase price allocation for BuyerQuest includes $6 million of ~~customer relationship~~technology intangible assets and ~~$10~~$67 million of goodwill. The preliminary purchase price allocation for the acquired office supply distribution business includes $1 million of goodwill. An immaterial amount of the aggregate purchase price was allocated to working capital accounts. These assets and liabilities are included in the Condensed Consolidated Balance Sheet as of March ~~28, 2020.~~27, 2021. As additional information is obtained about these assets and liabilities within the measurement period (not to exceed one year from the dates of acquisition), the Company will refine its estimates of fair value to allocate the purchase price. The operating results of the acquired ~~office supply distribution~~ businesses are combined with the Company’s operating results subsequent to their purchase ~~dates, and~~dates. The operating results of the acquired office supply distribution business are included in the Business Solutions ~~Division.~~Division, and the operating results of BuyerQuest are included in Other, as described in Note 5. Certain disclosures set forth under ASC 805, including supplemental pro forma financial information, are not disclosed because the operating results of the acquired businesses, individually and in the aggregate, are not material to the Company.

Based on new information received, the preliminary purchase price allocations of the companies acquired in ~~2019~~2020 have been adjusted during the respective measurement periods. These adjustments were insignificant individually and in the aggregate to the Company’s Condensed Consolidated Financial Statements. The measurement periods for acquisitions completed in the first quarter of ~~2019~~2020 closed within the first quarter of ~~2020.~~2021.

Under the guidance on accounting for business combinations, merger and integration costs are not included as components of consideration ~~transferred, instead,~~transferred. Instead, they are accounted for as expenses in the period in which the costs are incurred. Transaction-related expenses are included in the Merger, restructuring and ~~restructuring~~other operating expenses, net line in the Condensed Consolidated Statements of Operations. Refer to Note 3 for additional information about the merger, restructuring and ~~restructuring~~other operating expenses incurred during the first quarter of ~~2020.~~2021.

Since 2017, the Company has taken actions to optimize its asset base and drive operational efficiencies. These actions include acquiring profitable businesses, closing underperforming retail stores and non-strategic distribution facilities, consolidating functional activities, eliminating redundant positions and disposing of non-strategic businesses and assets. The expenses and any income recognized directly associated with these actions are included in Merger, restructuring and ~~restructuring~~other operating expenses, net on a separate line in the Condensed Consolidated Statements of Operations in order to identify these activities apart from the expenses incurred to sell to and service ~~its~~ customers. These expenses are not included in the determination of Division operating income. The table below summarizes the major components of Merger, restructuring and ~~restructuring~~other operating expenses, net.

	First Quarter				First Quarter
(In millions)	2020		2019		2021		2020
Merger and transaction related expenses
Severance and retention	$	—	$	1
Transaction and integration		7		7	$	1	$	7
Total Merger and transaction related expenses		7		8		1		7
Restructuring expenses
Severance						1		—
Professional fees		6		3		1		6
Facility closure, contract termination, and other expenses, net		3		3		9		3
Total Restructuring expenses		9		6		11		9
Total Merger and restructuring expenses, net	$	16	$	14
Other operating expenses
Professional fees						2		—
Total Other operating expenses						2		—
Total Merger, restructuring and other operating expenses, net					$	14	$	16

In the first ~~quarter~~quarters of 2021 and 2020, the Company incurred $1 million and $7 million of ~~merger~~transaction and ~~transaction related expenses. Severance and retention include~~integration expenses, ~~related to the integration of staff functions in connection with business acquisitions and are expensed through the severance and retention period. Transaction and integration~~respectively. These expenses include legal, accounting, and other third-party expenses incurred in connection with acquisitions and business integration activities primarily related to ~~CompuCom. Facility closure, contract termination,~~the CompuCom Division in the first quarter of 2020, and to other ~~expenses, net relate to facility closure accruals, contract termination costs, gains and losses on asset dispositions, and accelerated depreciation.~~acquisitions in the first quarter of 2021.

In May ~~2019,~~2020, the Company’s Board of Directors approved a restructuring plan to realign the Company’s operational focus to support its “business-to-business” solutions and IT services business units and improve costs (“Maximize B2B Restructuring Plan”). Implementation of the Maximize B2B Restructuring Plan is expected to be substantially completed by the end of 2023. The Maximize B2B Restructuring Plan aims to generate savings through optimizing the Company’s retail footprint, removing costs that directly support the Retail business and additional measures to implement a company-wide ~~multi-year, cost reduction and~~low-cost business ~~improvement program to systematically drive down costs, improve operational efficiencies, and enable future~~model, which will then be invested in accelerating the growth ~~investments. Under this program (the “Business Acceleration Program”),~~of the Company’s business-to-business platform. The plan is broader than restructuring programs the Company has made and will continue to make organizational realignments stemming from process improvements, increased leverage of technology and accelerated use of automation. This has resulted and will continue to resultimplemented in the ~~elimination of certain positions~~past and ~~a flatter organization. In connection with the Business Acceleration Program, the Company also anticipates~~includes closing ~~approximately 90 underperforming~~and/or consolidating retail stores ~~in 2020~~ and ~~2021,~~distribution facilities and ~~9 other facilities, consisting~~the reduction of up to 13,100 employee positions by the end of 2023. The Company is evaluating the number and timing of retail store and distribution ~~centers and sales offices. NaN~~facility closures and/or consolidations, however, it is generally understood that closures will approximate the store’s lease termination date. The Company closed 7 retail stores ~~were closed in~~under the Maximize B2B Restructuring Plan during the first quarter of ~~2020,~~2021. The Company had closed 70 retail stores and 7 ~~other~~2 distribution facilities ~~were~~prior to the first quarter of 2021 under the Maximize B2B Restructuring Plan. It is anticipated that additional retail stores will be closed ~~as of the end of 2019.~~in 2021. Total estimated restructuring costs related to ~~implement~~ the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan are expected to be ~~approximately $109~~up to $143 million, comprised of:

~~Of the aggregate~~The total costs of up to ~~implement the Business Acceleration Program, approximately $102~~$143 million above are expected to be cash expenditures through ~~2021~~2023 and funded primarily with cash on hand and cash from operations. The Company incurred ~~$90~~$92 million in restructuring expenses to implement the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan since its inception in ~~2019~~2020 through the end of the first quarter of ~~2020.~~2021, of which $33 million were cash expenditures funded primarily with cash on hand and cash from operations.

In the first quarter of ~~2020,~~2021, the Company incurred $8 $11million in restructuring expenses associated with the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan which consisted of $5$1 million in employee severance, $1 million in third-party professional fees, and $3$9 million of ~~retail store and facility closure costs and other. The Company made cash expenditures of $10 million for the Business Acceleration Program in the first quarter of 2020.~~

Included in restructuring expenses in the first quarter of 2019 were costs incurred in connection with the Comprehensive Business Review, a program the Company announced in 2016 and concluded at the end of 2019. These costs include severance, facility closure costs, contract termination, accelerated depreciation, relocation and disposal gains and losses, as well as other costs associated with retail store closures.

facility closure, contract termination and other costs. The facility closure costs were mainly related to retail store closure accruals, and other costs mainly related to gains and losses on asset dispositions, and accelerated depreciation. Of these amounts, $5 million were cash expenditures in the first quarter of 2021.

Included in restructuring expenses in the first quarter of 2020 were costs incurred in connection with the Business Acceleration Program, a program which was announced in 2019 and concluded at the end of 2020. These costs included third-party professional fees, retail and facility closure costs and other.

In January 2021, the Company’s Board of Directors announced that as a result of a business review of CompuCom, management has initiated a process to explore a value-maximizing sale of the Company’s CompuCom Division to maximize CompuCom’s full potential and drive forward its future value and success. The Company incurred $1million in third-party professional fees associated with exploring the sale of CompuCom in the first quarter of 2021.

During the first quarter of 2021, the Company received 2 proposals from USR Parent, Inc., the parent company of Staples Inc. and a portfolio company of Sycamore Partners, to acquire 100% of the Company’s issued and outstanding stock or certain assets of the Company. After careful review and consideration of the proposals and in consultation with the Company’s financial and legal advisors, the Company’s Board of Directors unanimously concluded that the transactions described in the proposals were not in the best interest of the Company and its shareholders, and that there was a more compelling path forward to create value. The Company filed statements on Schedule 14D-9 with the SEC on January 19, 2021 and March 15, 2021 containing its Board of Directors’ recommendation. The Company incurred $1million in third-party professional fees related to the evaluation of USR Parent, Inc.’s proposals in the first quarter of 2021, including expenses incurred in connection with a Civil Investigative Demand (“CID”) from the U.S. Federal Trade Commission (“FTC”), which is conducting an investigation of USR Parent, Inc.’s proposals.

On March 31, 2021, USR Parent, Inc. publicly announced that it decided to defer the March 2021 launch of a tender offer for the Company’s common stock while reserving the right to commence one in the future. The Company has received no additional communications from USR Parent, Inc. since USR Parent Inc.’s March 31 public communication. Accordingly, in order to relieve the Company from the continuation of a costly and burdensome process, the FTC has agreed to defer requiring further responses from the Company unless and until USR Parent, Inc. formally launches a tender offer or the parties execute a negotiated agreement. Additionally, on May 4, 2021 the Canadian Competition Bureau (the “Bureau”) advised the Company that it has determined that USR Parent, Inc.’s proposed acquisition of the Company would likely result in a substantial lessening or prevention of competition in the sale of business essentials to enterprise customers in Canada. While it is not known for certain what the Bureau would do if USR Parent, Inc. actually launches a tender offer in the future, the Bureau’s determination signals that the Bureau would likely challenge the acquisition. The Company cannot be certain that USR Parent, Inc. will not commence a tender offer in the future. The Company anticipates that it will incur additional significant legal and other expenses in the future if USR Parent, Inc. pursues a tender offer.

The activity in the merger, restructuring and ~~restructuring~~other accruals in the first quarter of ~~2020~~2021 is presented in the table below. Certain merger, restructuring and ~~restructuring~~other charges are excluded from the table because they are paid as incurred or non-cash, such as accelerated depreciation and gains and losses on asset dispositions.

	Balance as of							Balance as of		Balance as of							Balance as of
	December 28,		Charges		Cash			March 28,		December 26,		Charges		Cash			March 27,
(In millions)	2019		Incurred		Payments			2020		2020		Incurred		Payments			2021
Termination benefits:
Merger-related accruals	$	1	$	—	$	—		$	1
Maximize B2B Restructuring Plan											30		—		(2	)		28
Business Acceleration Program		13		—		(2	)		11		8		—		—			8
Lease and contract obligations, accruals for facilities closures and other costs:
Merger-related accruals		—		—		—			—		1		—		—			1
Maximize B2B Restructuring Plan											10		5		(3	)		12
Business Acceleration Program											1		—		(1	)	��	—
Comprehensive Business Review		3		—		(1	)		2		2		—		—			2
Business Acceleration Program		5		8		(8	)		5
CompuCom strategic alternatives review											—		1		—			1
USR Parent, Inc. proposals											—		1		—			1
Total	$	22	$	8	$	(11	)	$	19	$	52	$	7	$	(6	)	$	53

The short-term and long-term components of these liabilities are included in Accrued expenses and other current liabilities and Deferred income taxes and other long-term liabilities, respectively, in the Condensed Consolidated Balance Sheets.

The following table provides information about disaggregated revenue by Division, and major products and services categories.

	First Quarter of 2020											First Quarter of 2021
(In millions)	Business Solutions Division		Retail Division		CompuCom Division		Other			Total		Business Solutions Division		Retail Division		CompuCom Division		Other				Total
Major products and services categories
Products
Supplies	$	754	$	420	$	—	$	2		$	1,176	$	574	$	361	$	—	$	2			$	937
Technology		317		482		63		—			862		309		439		49		—				797
Furniture and other		176		122		—		1			299		175		138		—		4				317
Services
Technology		—		9		169		(3	)		175		—		6		146		(2	)			150
Copy, print, and other		87		123		3		—			213		69		95		1		—				165
Total	$	1,334	$	1,156	$	235	$	—		$	2,725	$	1,127	$	1,039	$	196	$	4			$	2,366

	First Quarter of 2019											First Quarter of 2020
(In millions)	Business Solutions Division		Retail Division		CompuCom Division		Other			Total		Business Solutions Division		Retail Division		CompuCom Division		Other				Total
Major products and services categories																					��
Products
Supplies	$	771	$	443	$	—	$	3		$	1,217	$	754	$	420	$	—	$	2			$	1,176
Technology		326		485		62		1			874		317		482		63		—			$	862
Furniture and other		171		98		—		1			270		176		122		—		1			$	299
Services
Technology		—		8		182		(2	)		188		—		9		169		(3	)		$	175
Copy, print, and other		76		141		3		—			220		87		123		3		—			$	213
Total	$	1,344	$	1,175	$	247	$	3		$	2,769	$	1,334	$	1,156	$	235	$	—			$	2,725

The Company sells its supplies, furniture and other products through its Business Solutions and Retail Divisions, and its technology products through all 3 Divisions. Customers can purchase products through the Company’s ~~retail stores,~~call centers, electronically through its Internet websites, or through its ~~call centers.~~retail stores. Revenues from supplies, technology, and furniture and other product sales are recognized when the customer obtains control of the Company’s product, which occurs at a point in time, typically upon delivery to the customer.

Furniture and other products also include arrangements where customers can make special furniture interior design and installation orders that are customized to their needs. The performance obligations related to these arrangements are satisfied over time.

The largest offering in the technology service category is end user computing, which provides on-site services to assist corporate end users with their IT needs. Services are either billed on a rate per hour, per event, or per user, or on a fixed ~~monthly retainer~~recurring basis. For the majority of technology service offerings contracts, the Company has the right to invoice the customer for an amount that directly corresponds with the value to the customer of the Company’s performance to date and as such the Company recognizes revenue based on the amount billable to the customer in accordance with the practical expedient provided by the current revenue guidance.

Substantially all of the Company’s other service offerings are satisfied at a point in time and revenue is recognized as such. The largest other service offering is copy and print services, which includes printing, copying, and digital imaging. The majority of copy and print services are fulfilled through retail stores and the related performance obligations are satisfied within a short period of time (generally within the same day).

Revenue is recognized upon transfer of control of promised products or services to customers for an amount that reflects the consideration the Company is entitled to receive in exchange for those products or services. For product sales, transfer of control occurs at a point in time, typically upon delivery to the customer. For service offerings, the transfer of control and satisfaction of the performance obligation is either over time or at a point in time. When performance obligations are satisfied over time, the Company evaluates the pattern of delivery and progress each reporting period and, if necessary, adjusts the measure of performance and related revenue recognition. Revenue is recognized net of allowance for returns and net of any taxes collected from customers, which are subsequently remitted to governmental authorities. Shipping and handling costs are considered fulfillment activities and are recognized within the Company’s cost of goods sold.

Contracts with customers could include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. Determining the standalone selling price also requires judgment. The Company did nothave significant revenues generated from such contracts in the first quarters of ~~2020~~2021 and ~~2019.~~2020.

Products are generally sold with a right of return and the Company may provide other incentives, such as rebates and coupons, which are accounted for as variable consideration when estimating the amount of revenue to recognize. The Company estimates returns and incentives at contract inception and includes the amount in the transaction price for which significant reversal is not probable. These estimates are updated at the end of each reporting period as additional information becomes available.

The Company offers a customer loyalty program that provides customers with rewards that can be applied to future purchases or other incentives. Loyalty rewards are accounted for as a separate performance obligation and deferred revenue is recorded in the amount of the transaction price allocated to the rewards, inclusive of the impact of estimated breakage. The estimated breakage of loyalty rewards is based on historical redemption rates experienced under the loyalty program. Revenue is recognized when the loyalty

rewards are redeemed or expire. As of March ~~28, 2020~~27, 2021 and December ~~28, 2019,~~26, 2020, the Company had $7$11 million and $12 million of deferred revenue related to the loyalty program, respectively, which is included in Accrued expenses and other current liabilities in the Condensed Consolidated Balance Sheets.

The Company recognizes revenue in certain circumstances before product delivery occurs (commonly referred to as bill-and-hold transactions). Revenue from bill-and-hold transactions is recognized when all specific requirements for transfer of control under a bill-and-hold arrangement have been met which include, among other things, a request from the customer that the product be held for future scheduled delivery. For these bill-and-hold arrangements, the associated product inventory is identified separately as belonging to the customer and is ready for physical transfer.

The timing of revenue recognition may differ from the timing of invoicing to customers. A receivable is recognized in the period the Company delivers goods or provides services, and is recorded at the invoiced amount, net of an allowance for doubtful accounts. A receivable is also recognized for unbilled services where the Company’s right to consideration is unconditional, and is recorded based on an estimate of time and materials. Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 20 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, the Company has determined that the contracts do not include a significant financing component. The primary purpose of the Company’s invoicing terms is to provide customers with simplified and predictable ways of purchasing its products and services.

The Company receives payments from customers based upon contractual billing schedules. Contract assets include amounts related to deferred contract acquisition costs (refer to the section “Costs to Obtain a Contract” below) and if applicable, the Company’s conditional right to consideration for completed performance under a contract. The ~~short~~short- and long-term components of contract assets in the table below are included in Prepaid expenses and other current assets, and Other assets, respectively, in the Condensed Consolidated Balance Sheets. Contract liabilities include payments received in advance of performance under the contract, which are recognized as revenue when the performance obligation is completed under the contract, as well as accrued contract acquisition costs, liabilities related to the Company’s loyalty program and gift cards. The ~~short~~short- and long-term components of contract liabilities in the table below are included in Accrued expenses and other current liabilities, and Deferred income taxes and other long-term liabilities, respectively, in the Condensed Consolidated Balance Sheets.

The following table provides information about receivables, contract assets and contract liabilities from contracts with customers:

	March 28,		December 28,		March 27,		December 26,
(In millions)	2020		2019		2021		2020
Trade receivables, net	$	646	$	599	$	548	$	501
Short-term contract assets		21		23		17		15
Long-term contract assets		19		17		14		15
Short-term contract liabilities		44		52		55		50
Long-term contract liabilities		2		1		3		4

In the first quarters of ~~2020~~2021 and ~~2019,~~2020, the Company did not have any contract assets related to conditional rights. The Company recognized revenues of ~~$18~~ $22million and ~~$19~~$18 million in the first quarters of ~~2020~~2021 and ~~2019,~~2020, respectively, which were included in the short-term contract liability balance at the beginning of each respective period. The Company recognized 0 contract assets and $2 million of contract liabilities in the first quarter of 2021 as a result of business combinations. There were 0 contract assets and liabilities that were recognized in the first ~~quarters of~~quarter 2020 ~~and 2019~~ as a result of business combinations. There were 0 significant adjustments to revenue from performance obligations satisfied in previous periods and there were 0 contract assets recognized at the beginning of each respective period that transferred to receivables in the first quarters of~~2020~~ 2021 and ~~2019.~~2020.

A majority of the purchase orders and statements of work related to contracts with customers require delivery of the product or service within one year or less. For certain service contracts that exceed one year, the Company recognizes revenue at the amount to which it has the right to invoice for services performed. Accordingly, the Company has applied the optional exemption provided by the ~~new~~current revenue recognition standard relating to unsatisfied performance obligations and does not disclose the value of unsatisfied performance obligations for its contracts.

The Company recognizes an asset for the incremental costs of obtaining a contract with a customer if it expects the benefit of those costs to be longer than one year. The Company has determined that certain rebate incentive programs meet the requirements to be capitalized. These costs are periodically reviewed for impairment, and are amortized on a straight-line basis over the expected period of benefit. As of ~~both~~ March ~~28, 2020~~27, 2021 and December ~~28, 2019,~~26, 2020, capitalized acquisition costs amounted to ~~$40~~$31 million and $30 million, respectively, and are reflected in short-term contract assets and long-term contract assets in the table above. In the first quarters of ~~2020~~2021 and ~~2019,~~2020, amortization expense was $7$6 million and $9$7 million, respectively. The Company had 0 ~~asset~~ asset impairment charges related to contract assets in the

periods presented herein. There is uncertainty regarding the impacts of COVID-19, the novel coronavirus disease that ~~has been~~was declared a pandemic by the World Health Organization on March 11, 2020, on the global and national economies, which could negatively affect ~~our~~the Company’s customers and result in future impairments of contract assets.

At March ~~28, 2020,~~27, 2021, the Company had 3 reportable segments: Business Solutions Division, Retail Division and ~~the~~ CompuCom Division. The Business Solutions Division sells nationally branded as well as the Company’s private branded office supply and adjacency products and services to customers in the United States, Puerto Rico, the U.S. Virgin Islands, and Canada. Business Solutions Division customers are served through a dedicated sales force, catalogs, telesales, and electronically through the Company’s Internet websites. The Retail Division includes a chain of retail stores in the United States, Puerto Rico and the U.S. Virgin Islands, which sell office supplies, technology products and solutions, business machines and related supplies, cleaning, breakroom and facilities products, personal protective equipment, and office furniture as well as offer business services including copying, printing, digital imaging, mailing, shipping and technology support services. In addition, the print needs for retail and business customers are also facilitated through the Company’s regional print production centers. The CompuCom Division provides IT services and products to enterprise organizations in the United States and Canada, and offers a broad range of solutions including technology lifecycle management, end user computing and collaboration, service desk, remote technology monitoring and management, and IT workforce solutions.

The retained global sourcing operations previously included in the former International Division are not significant and have been presented as Other. The operating results of BuyerQuest are not significant in the first quarter of 2021 and are included in Other since its acquisition on January 29, 2021. Also included in Other is the elimination of intersegment revenues of $4 million infor both the first quarter of ~~2020,~~2021 and ~~$3 million in~~ the first quarter of ~~2019.~~2020.

The products and services offered by the Business Solutions Division and the Retail Division are similar, but the CompuCom Division’s offerings are focused on IT services and related products. The Company’s 3 operating segments are its 3 reportable segments. The Business Solutions Division, the Retail Division and the CompuCom Division are managed separately as they represent separate channels in the way the Company serves its ~~customers, and they are managed accordingly.~~customers. The accounting policies for each segment are the same as those described in Note 1.1 of the 2020 Form 10-K. Division operating income is determined based on the measure of performance reported internally to manage the business and for resource allocation. This measure charges to the respective Divisions those expenses considered directly or closely related to their operations and allocates support costs. Certain operating expenses and credits are not allocated to the Business Solutions Division, the Retail Division or the CompuCom Division, including asset impairments and merger, restructuring and ~~restructuring~~other operating expenses, as well as expenses and credits retained at the Corporate level, including certain management costs and legacy pension and environmental matters. Other companies may charge more or less of these items to their segments and results may not be comparable to similarly titled measures used by other entities. In addition, the Company regularly evaluates the appropriateness of the reportable segments based on how the business is managed, including decision-making about resources allocation and assessing performance of the segments, particularly in light of organizational changes, merger and acquisition activity and changing laws and regulations. Therefore, the current reportable segments may change in the future.

The following is a summary of sales and operating income (loss) by each of the Divisions and Other, reconciled to consolidated totals.

	Sales				Sales
	First Quarter				First Quarter
(In millions)	2020		2019		2021		2020
Business Solutions Division	$	1,334	$	1,344	$	1,127	$	1,334
Retail Division		1,156		1,175		1,039		1,156
CompuCom Division		235		247		196		235
Other		—		3		4		—
Total	$	2,725	$	2,769	$	2,366	$	2,725

	Division Operating Income (Loss)					Division Operating Income (Loss)
	First Quarter					First Quarter
(In millions)	2020		2019			2021			2020
Business Solutions Division	$	40	$	46		$	17		$	40
Retail Division		87		67			100			87
CompuCom Division		3		(15	)		(1	)		3
Other		—		—			—			—
Total	$	130	$	98		$	116		$	130

A reconciliation of the measure of Division operating income to Consolidated income before income taxes is as follows:

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Total Divisions operating income	$	130		$	98		$	116		$	130
Add/(subtract):
Asset impairments		(12	)		(29	)		(12	)		(12	)
Merger and restructuring expenses, net		(16	)		(14	)
Merger, restructuring and other operating expenses, net								(14	)		(16	)
Unallocated expenses		(22	)		(31	)		(35	)		(22	)
Interest income		3			6			—			3
Interest expense		(18	)		(23	)		(7	)		(18	)
Other income, net		1			2			11			1
Income before income taxes	$	66		$	9		$	59		$	66

Business
Solutions

Retail

CompuCom

(In millions)

Division

Division

Division

Total

Balance as of December 28, 2019

$
410

$
78

$
456

$
944

Acquisitions

10

—

—

10

Foreign currency rate impact

—

—

(14
)

(14
)
Balance as of March 28, 2020

$
420

$
78

$
442

$
940

	Business Solutions		Retail		CompuCom
(In millions)	Division		Division		Division		Other		Total
Balance as of December 26, 2020	$	316	$	78	$	215	$	—	$	609
Acquisitions		1		—		—		67		68
Balance as of March 27, 2021	$	317	$	78	$	215	$	67	$	677

Additions to goodwill relate to acquisitions made during the first quarter of 2021, as well as the impact of purchase accounting adjustments associated with 2020 acquisitions. As disclosed in Note 2, these adjustments were insignificant individually and in the aggregate to the Company’s Condensed Consolidated Financial Statements. Refer to Note 2 for additional information on the acquisitions made during the first quarter of ~~2020.~~2021.

Goodwill and indefinite-lived intangible assets are tested for impairment annually as of the first day of fiscal December or more frequently when events or changes in circumstances indicate that impairment may have occurred. The most recent annual impairment assessment was performed during the fourth quarter of 2020, using a quantitative assessment for all reporting units. The quantitative assessment combined the income approach and the market approach valuation methodologies and concluded that the fair value of all the Company’s reporting units exceed their carrying amounts. The margin of passage for the CompuCom and Contract reporting units during this assessment were approximately 12%. The Contract reporting unit is a component of the Business Solutions Division segment. As of March ~~28, 2020,~~27, 2021, the Company believes, based on an evaluation of events and circumstances, that an interim impairment test has not been triggered and that its goodwill and indefinite-lived intangible assets continue to be recoverable for all reporting units. The Company is monitoring the performance of its Contract reporting unit, a component of the Business Solutions Division segment, and its CompuCom reporting unit, which both passed the quantitative assessments performed in 2019 ~~with margins in excess of those determined in the Company’s 2018 annual assessment~~. The Company has taken several actions to improve the future operating performance of CompuCom, including the use of automation and technology to further improve service efficiency, simplifying organizational structures to improve service velocity, and aligning sales efforts to better serve its customers and accelerate cross-selling opportunities. The anticipated impacts of these actions were reflected in key assumptions used in the 2019 quantitative assessment, and if not realized, could result in future impairment of goodwill and indefinite-lived intangible assets for the CompuCom reporting unit.

The CompuCom reporting unit has experienced a decline in project-based service revenue late in the first quarter of 2020 due to the impacts of COVID-19 on its customers. This decrease is primarily due to customer-imposed deferrals of projects into future periods and the Company does not expect it to result in a significant impact on its long-term forecast. However, its total operations could be impacted further depending on the severity of the disease, the duration of the pandemic and actions that may be taken by governmental authorities. Accordingly, the Company has performed a sensitivity analysis for this reporting unit using scenarios that factor in different durations of the pandemic, the possibility of declines in revenue beyond the deferral of project revenue and assumptions of the business returning to normal level of operations in future years. Based on the weighted evaluation of these different scenarios, which included adjusted risk profiles, the Company believes that it is not more likely than not that the fair value of its CompuCom reporting unit is less than its carrying amount as of March 28, 2020. Significant changes in these key assumptions due to future developments could result in future impairment of goodwill for this reporting unit up to its full value of $442 million.

The Contract reporting unit, which is a key part of the Company’s integrated B2B platform, has been negatively impacted by the varying degrees of restrictions imposed late in the first quarter of 2020 by federal, state and local authorities, in response to the rapid spread of the novel coronavirus. The restrictions include the temporary closure of nonessential businesses, which constitute a portion of this reporting unit’s customers, along with the transition of many other business customers to a work-from-home environment and has resulted in decreased demand for the Contract reporting unit’s core product and service offerings. The extent to which the COVID-19 pandemic will impact the operating results of the Contract Reporting unit in the future will depend on numerous evolving factors and future developments, including the severity of the disease, the duration of the pandemic and actions that may be taken by governmental authorities. The Company has performed a sensitivity analysis for this reporting unit using scenarios that factor in different durations of the pandemic and timing for its business-to-business customers returning back to levels of historical operations, as well as opportunities to increase sales in its cleaning and breakroom product category. Based on the weighted evaluation of these

~~different scenarios~~The Company is monitoring the performance of its CompuCom and Contract reporting units which ~~included adjusted risk profiles,~~continued to experience the negative impacts of COVID-19 during the first quarter of 2021. The CompuCom and Contract reporting units’ operating performance and future outlook are in line with the Company’s forecasts used in determining the fair value estimates in the most recent quantitative annual impairment test. Accordingly, there are 0 impairment indicators identified for these reporting units as of March 27, 2021. The Company ~~believes that~~also did not identify indicators of impairment related to its other reporting units, which mainly serve consumers through its retail stores and eCommerce platform and have been performing in accordance with forecasts. The Company will continue to evaluate the recoverability of goodwill at the reporting unit level on an annual basis and whenever events or changes in circumstances indicate there may be a potential impairment. If the operating results of the Company’s reporting units deteriorate in the future, it ~~is not more likely than not that~~may cause the fair value of ~~its Contract~~one or more of the reporting ~~unit is less than its~~units to fall below their carrying amount, ~~as of March 28, 2020. Significant changes~~resulting in ~~these key assumptions due to future developments could result in future~~additional goodwill impairment ~~of goodwill for this reporting unit up to its full value of $345 million.~~charges.

~~The~~During 2021 and 2020, the mix of income and losses across jurisdictions, although still applicable, has become less of a factor in influencing the Company’s effective ~~rate~~tax rates due to limited international operations and improved operating results. As a result, the Company’s effective tax rates are 10% for the first quarter of ~~2020 differs from~~2021 and 32% for the ~~statutory rate~~first quarter of ~~21% primarily due to~~2020. In the ~~impact~~first quarter of ~~state taxes, excess~~2021, the Company recognized a large tax ~~deficiencies~~windfall associated with stock-based compensation awards and ~~certain nondeductible items, adjustments~~recognized tax benefits due to ~~certain~~an agreement reached with the IRS related to a prior tax ~~benefits~~position. These two factors along with the impact of state taxes and the mix of income and losses across U.S. and non-U.S. ~~jurisdictions.~~jurisdictions caused the Company’s effective tax rate to differ from the statutory rate of 21%. In addition, the Company is recognizing tax benefits due to an agreement reached with the IRS related to a prior tax position. The Company’s effective tax ~~rates~~rate in the prior ~~periods have~~period has varied considerably as a result of several primary factors including the mix of income and losses across U.S. and non-U.S. jurisdictions, the impact of excess tax deficiencies associated with stock-based compensation awards and the derecognition of valuation allowances against deferred tax assets that were not more-likely-than-not realizable in the U.S. and certain non-U.S. jurisdictions. During 2020 and 2019, the mix of income and losses across jurisdictions, although still applicable, has become less of a factor in influencing the Company’s effective tax rates due to the dispositions of the international businesses and improved operating results. As a result, the Company’s effective tax rates are 32% for the first quarter of 2020, and 11% for the first quarter of 2019. Changes in pretax income projections and the mix of income across jurisdictions could impact the effective tax ~~rate~~rates in future quarters.

The Tax Cuts and Jobs Act repealed the corporate Alternative Minimum Tax (“AMT”) and allows unutilized AMT credits to be refunded. For tax years 2018 through 2020, taxpayers could receive 50% of their uncredited balances as a cash refund with any remaining amounts refunded in full in 2021. As of the year end 2019, the Company determined it is more-likely-than-not that $22 million of its AMT credits will be refunded and is expected to be received in the fourth quarter of 2020. During the first quarter of 2020, the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”) was enacted. The CARES Act allows for the Company to refund 100% of its remaining AMT credits in 2020. The Company anticipates filing for the remaining $22 million in the second quarter of 2020 for a total refund of $44 million. The Company continues to evaluate the other provisions of the CARES Act to determine if they would have any material impact.

During the first quarter of 2020, the Company net settled its Timber notes receivable and Non-recourse debt. The Company has previously recorded a deferred tax liability related to the taxes deferred from the original transaction. The deferred liability was realized in the first quarter of 2020. It is anticipated that certain capital loss carryforwards, available tax credits and net operating losses will offset the resulting gain and no material cash income taxes will be due upon the realization.

The Company continues to have a U.S. valuation allowance for certain U.S. federal credits and state tax attributes, which ~~relate~~relates to deferred tax assets that require certain types of income or for income to be earned in certain jurisdictions in order to be realized. The Company will continue to assess the realizability of its deferred tax assets in the U.S. and remaining foreign jurisdictions in future periods. Changes in pretax income projections could impact this evaluation in future periods.

The Company files a U.S. federal income tax return and other income tax returns in various states and foreign jurisdictions. With few exceptions, the Company is no longer subject to U.S. federal and state and local income tax examinations for years prior to ~~2017~~2018 and ~~2013,~~2014, respectively. The acquired OfficeMax U.S. consolidated group is no longer subject to U.S. federal income tax examination, and with few exceptions, is no longer subject to U.S. state and local income tax examinations for years prior to 2013. The Company’s U.S. federal income tax return for ~~2017~~2019 is currently under review. Generally, the Company is subject to routine examination for years ~~2012~~2013 and forward in its international tax jurisdictions.

It is anticipated that $2$1 million of tax positions will be resolved within the next 12 months. Additionally, the Company anticipates that it is reasonably possible that new issues will be raised or resolved by tax authorities that may require changes to the balance of unrecognized tax benefits; however, an estimate of such changes cannot be reasonably made.

As disclosed in Note 1, a 1-for-10 reverse stock split of the Company’s outstanding shares of common stock and a reduction in the number of authorized shares of the Company’s common stock by a corresponding ratio became effective on June 30, 2020. All share and per share amounts have been retroactively adjusted for the prior period presented to give effect to this reverse stock split. The following table represents the calculation of earnings per common share – basic and diluted:

	First Quarter				First Quarter
(In millions, except per share amounts)	2020		2019		2021		2020
Basic Earnings Per Share
Numerator:
Net income	$	45	$	8	$	53	$	45
Denominator:
Weighted-average shares outstanding		529		543		53		53
Basic earnings per share	$	0.09	$	0.01	$	0.99	$	0.86
Diluted Earnings Per Share
Numerator:
Net income	$	45	$	8	$	53	$	45
Denominator:
Weighted-average shares outstanding		529		543		53		53
Effect of dilutive securities:
Stock options and restricted stock		13		18		3		1
Diluted weighted-average shares outstanding		542		561		56		54
Diluted earnings per share	$	0.08	$	0.01	$	0.95	$	0.84

Awards of stock options and nonvested shares representing ~~5 million~~ additional shares of outstanding common stock were ~~outstanding for~~less than 1 million in the first ~~quarter~~quarters of ~~2020,~~2021 and ~~4 million for the first quarter of 2019,~~2020, but were not included in the computation of diluted weighted-average shares outstanding because their effect would have been antidilutive.

As disclosed in the Company’s definitive proxy statement filed on March 26, 2020, if approved by the Company’s shareholders, the Company may implement a reverse stock split substantially concurrently with the consummation of the Reorganization. If implemented, all share and per share amounts will be retroactively adjusted to reflect the reverse stock split. The Reorganization is not a condition to the reverse stock split.

In connection with the consummation of the acquisition of CompuCom, the Company entered into a credit agreement, dated as of November 8, 2017 (the “Term Loan Credit Agreement”), which provides for a $750 million term loan facility with a maturity date of November 8, 2022. The Term Loan Credit Agreement was amended in November 2018. The Company was in compliance with all applicable financial covenants associated with the Term Loan Credit Agreement at March 28, 2020.

In May 2011, the Company entered into an amended and restated credit agreement, which was amended and restated in May 2016 for an additional five years, and was further amended in December 2016 and November 2017 (the Amended and Restated Credit Agreement including all amendments is referred to as the “Amended Credit Agreement”). The Amended Credit Agreement provides for a revolving credit facility of up to $1.2 billion and will mature on May 13, 2021. As provided in the Amended Credit Agreement, available amounts that can be borrowed are based on percentages of certain outstanding accounts receivable, credit card receivables, and inventory of the Company. At March 28, 2020, the Company had $851 million of available credit, and letters of credit outstanding totaling $62 million under the Amended Credit Agreement. There were 0 borrowings under the Amended Credit Agreement in the first quarter of 2020 and the Company was in compliance with all applicable financial covenants at March 28, 2020.

On April 17, 2020, the Company entered into the Third Amended and Restated Credit Agreement (the “Third Amended Credit Agreement”), which provides for a $1.2 billion asset-based revolving credit facility and a $100 million asset-based first-in, last-out term loan facility (the “FILO Term Loan Facility”), for an aggregate principal amount of up to $1.3 billion (the “New Facilities”). The New Facilities mature in on April ~~2025~~.17, 2025. The Third Amended ~~and Restated~~ Credit Agreement ~~replaces~~replaced the Company’s then existing ~~Amended Credit Agreement~~amended and restated credit agreement that was due to mature in May 2021. ~~Upon~~

As provided by the ~~closing~~Third Amended Credit Agreement, available amounts that can be borrowed at any given time are based on percentages of certain outstanding accounts receivable, credit card receivables, inventory, cash value of company-owned life insurance policies, and certain specific real estate of the ~~transaction,~~Company. At March 27, 2021, the Company ~~made an initial borrowing in the amount~~had 0 revolving loans outstanding, $100 million of ~~$400~~outstanding FILO Term Loan Facility loans, $54 million of outstanding standby letters of credit, and $946 million of available credit under the ~~New Facilities. These proceeds, along with available cash on hand, were used to repay in full the remaining $388 million balance under the Term Loan~~Third Amended Credit ~~Agreement and terminate it and to repay approximately $66 million of other debt.~~Agreement. The Company ~~recognized $12 million of loss from extinguishment of debt related to this transaction~~ was in ~~the second quarter of 2020, which primarily includes the amortization of the remaining discount and debt issuance costs of the Term Loan Credit Agreement as of the closing date of the transaction.~~

The Installment Notes (the “Timber notes receivable”) and the related Bridge Loan (the “Non-recourse debt”), as defined in the 2019 Form 10-K, both matured on January 29, 2020. The Company received a net principal cash payment of $82.5 million upon maturity of the Installment Notes and the Bridge Loan on January 29, 2020, which were net settled as they were compliancewith ~~the same third-party financial institution. Refer to Note 6 for additional information related to the tax impact of this transaction.~~all applicable covenants at March 27, 2021.

Accumulated other comprehensive loss activity, net of tax, where applicable, is provided in the following table:

Foreign

Change in

Currency

Deferred

Translation

Pension and

(In millions)

Adjustments

Other

Total

Balance at December 28, 2019

$
(29
)

$
(37
)

$
(66
)
Other comprehensive loss activity

(41
)

(1
)

(42
)
Balance at March 28, 2020

$
(70
)

$
(38
)

$
(108
)

	Foreign			Change in
	Currency			Deferred
	Translation			Pension and
(In millions)	Adjustments			Other			Total
Balance at December 26, 2020	$	(27	)	$	(5	)	$	(32	)
Other comprehensive income activity		5			—			5
Balance at March 27, 2021	$	(22	)	$	(5	)	$	(27	)

In November 2018, the Board of Directors approved a stock repurchase program of up to $100 million of its common stock effective January 1, 2019, which ~~extends~~extended until the end of ~~2020 and may be suspended or discontinued at any time.~~2020. In November 2019, the Board of Directors approved an increase in the authorization of the existing stock repurchase program of up to $200 million, which included the remaining authorized amount under the existing stock repurchase program and extended the program through the end of 2021. As a result of the continued economic uncertainty due to COVID-19, the Board of Directors temporarily suspended the stock repurchase program in May 2020, however, the stock repurchase authorization remained effective. In November 2020, the Board of Directors approved the resumption of the stock repurchase program beginning in the fourth quarter of 2020, which was set to run through the end of 2021.

The ~~current authorization includes~~Company did 0t purchase any shares of its common stock in the ~~remaining authorized amount~~first quarter of 2021. As of March 27, 2021, $130 million remains available for stock repurchases under the ~~existing~~current stock repurchase program.

In May 2021, the Board of Directors approved a new stock repurchase program of up to $300 million, available through June 30, 2022, which replaces the current $200 million stock repurchase program. The new authorization may be suspended or discontinued at any time. The exact number and timing of ~~share~~stock repurchases will depend on market conditions and other factors, and will be funded through available cash balances.

~~Under the stock repurchase program, the Company purchased approximately 13~~ At March 27, 2021, there were 10 million shares of ~~its~~ common stock ~~at a cost of $30 million in the first quarter of 2020. As of March 28, 2020, approximately $131 million remains available for stock repurchases under the current stock repurchase authorization.~~

~~At March 28, 2020, there were 98~~ ~~million common shares~~ held in treasury. The Company’s ~~Term Loan~~Third Amended Credit Agreement ~~and Amended Credit Facility included certain covenants on~~permits restricted payments, such as common stock repurchases, ~~based on~~but may be limited if the ~~Company’s~~Company does not meet the required minimum liquidity and borrowing availability. The Company’s ability to repurchase its common stock was also subject to certain restrictions under the Term Loan Credit Agreement prior to its termination in the second quarter of 2020.or fixed charge coverage ratio requirements. Refer to Note 8 for additional information about the ~~termination of the Term Loan Credit Agreement.~~Company’s compliance with covenants.

In May 2020, in order to preserve liquidity during the ~~first quarter~~COVID-19 pandemic and in light of ~~2020,~~the uncertainties as to its duration and economic impact, the Company’s Board of Directors ~~declared a~~temporarily suspended the Company’s quarterly cash dividend beginning in the ~~amount~~second quarter of ~~$0.025 per share on~~2020. There was no quarterly cash dividend declared and paid in the first quarter of 2021. The Company’s quarterly cash dividend remains temporarily suspended. Prior to its ~~common stock, resulting in total cash payments of $13 million. Dividends~~temporary suspension, dividends have been recorded as a reduction to additional paid-in capital as the Company is in an accumulated deficit position. ~~Payment of dividends is permitted under the~~The Company’s Third Amended Credit Agreement ~~provided that the Company has the required minimum liquidity or fixed charge coverage ratio,~~permits restricted payments, such as dividends, but may be limited if the Company does not meet the ~~necessary~~required minimum liquidity or fixed charge coverage ratio requirements. ~~Additionally, under the Company’s Term Loan Credit Agreement, payment of dividends was permitted subject to compliance with an annual limit, prior to its termination in the second quarter of 2020.~~ Refer to Note 8 for additional information about the ~~termination of the Term Loan Credit Agreement.~~Company’s compliance with covenants.

The components of net periodic pension ~~expense (benefit)~~benefit for the Company’s North America pension plans are as follows:

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Service cost	$	—		$	2		$	—		$	—
Interest cost		7			9			5			7
Expected return on plan assets		(8	)		(10	)		(7	)		(8	)
Net periodic pension expense (benefit)	$	(1	)	$	1
Net periodic pension benefit							$	(2	)	$	(1	)

During the first quarter of ~~2020, $2~~2021, $1 million of cash contributions were made to the North America pension plans. The Company expects to make additional cash contributions of approximately $8$1 million to the North America pension plans during the remainder of ~~2020.~~2021.

The components of net periodic pension benefit for the Company’s UK pension plan in the United Kingdom (“UK”) are as follows:

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Service cost	$	—		$	—		$	0		$	0
Interest cost		1			2			1			1
Expected return on plan assets		(1	)		(2	)		(1	)		(1	)
Net periodic pension benefit	$	—		$	—		$	—		$	—

The UK pension plan is in a net asset position. During the first quarter of ~~2020,~~2021, cash contributions of $1 million were made to the UK pension plan. The Company is required to make an additional cash contribution of $1 million to the UK pension plan during the remainder of ~~2020~~.2021.

Net periodic pension benefits for the North America and UK pension plans and other postretirement benefit plans (the “Plans”) are recorded at the Corporate level. The service cost for the Plans are reflected in Selling, general and administrative expenses, and the other components of net periodic pension benefits are reflected in Other income, net, in the Condensed Consolidated Statements of Operations.

The Company measures fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date under current market conditions. In developing its fair value estimates, the Company uses the following hierarchy:

In accordance with GAAP, certain assets and liabilities are required to be recorded at fair value on a recurring basis. The Company’s assets and liabilities that are adjusted to fair value on a recurring basis are money market funds that qualify as cash equivalents, and derivative financial instruments, which may be entered into to mitigate risks associated with changes in foreign currency exchange rates, fuel and other commodity prices and interest rates. Amounts associated with derivative instruments were not significant.

In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company records certain assets and liabilities at fair value on a nonrecurring basis as required by GAAP. Generally, assets are recorded at fair value on a nonrecurring basis as a result of impairment charges. In the first quarter of ~~2020,~~2021, the Company recognized asset impairment charges of $12 million. Of ~~these~~the asset impairment charges in the first quarter of 2021, $10 million ~~were~~was related to impairment of operating lease right-of-use (“ROU”) assets associated with the Company’s retail store locations, ~~with~~and the remainder ~~primarily relating~~was related to impairment of fixed assets. All impairment charges discussed in the sections below are presented in Asset impairments in the Condensed Consolidated Statements of Operations.

The Company regularly reviews retail store assets for impairment indicators at the individual store level, as this represents the lowest level of identifiable cash flows. When indicators of impairment are present, a recoverability analysis is performed which considers the estimated undiscounted cash flows over the retail store’s remaining life and uses input from retail operations and accounting and finance personnel. These inputs include management’s best estimates of retail store-level sales, gross margins, direct expenses, exercise of future lease renewal options when reasonably certain to be exercised, and resulting cash flows, by their nature, include judgments about how current initiatives will impact future performance. ~~In the first quarter of 2020, the~~The assumptions used within the

recoverability analysis for the retail stores were updated to consider current quarter retail store operational results and formal plans for future retail store ~~closures.~~closures as part of the Company’s restructuring programs, including the probability of closure at the retail store level. While it is generally understood that closures will approximate the store’s lease termination date, it is possible that changes in store performance or other conditions could result in future changes in assumptions utilized. These assumptions reflected declining sales over the forecast period, and gross margin and operating cost assumptions that are consistent with recent actual results and consider plans for future initiatives.The Company also analyzed the impact of the COVID-19 pandemic on store asset recoverability. Due to the nature of products sold, the retail stores were considered to be essential ~~retail commerce~~ by most local jurisdictions and as a result, the substantial majority of these retail stores ~~remain~~have remained open and operational with the appropriate safety measures in place ~~during~~since the beginning of the COVID-19 ~~outbreak. Late~~outbreak, including a curbside pickup option. Since late in the first quarter of 2020, the Company ~~determined to~~has temporarily ~~reduce~~reduced retail location hours by two hours daily, ~~and provide~~which continues to be in effect at the ~~option~~majority of ~~curbside pickup at all locations, with a small number of locations solely providing curbside pickup.~~its retail locations. The Company’s recoverability assessment included evaluating the impact of these ~~developments under scenarios of varying store-level sales and operating costs.~~developments.

If the undiscounted cash flows of a retail store cannot support the carrying amount of its assets, the assets are impaired if necessary and written down to estimated fair value. The fair value of retail store assets is determined using a discounted cash flow analysis which uses Level 2 unobservable inputs that are corroborated by market data such as independent real estate ~~broker’s~~valuation opinions. Specifically, the analysis uses assumptions of potential rental rates for each retail store location which are based on market data for comparable locations. These estimated cash flows used in the first quarter of ~~2020~~2021 impairment calculation were discounted at a weighted average discount rate of 8%.

The Company will continue to evaluate initiatives to improve performance and lower operating costs. There is uncertainty regarding the impact of the COVID-19 pandemic on the future results of operations, including the forecast period used in the recoverability analysis. To the extent that forward-looking sales and operating assumptions are not achieved and are subsequently reduced, additional impairment charges may result. However, at the end of the first quarter of ~~2020,~~2021, the impairment recognized reflects the Company’s best estimate of future performance.

In addition to its retail store assets, the Company also regularly evaluates whether there are impairment indicators associated with its other long-lived assets, including those related to the CompuCom and Contract reporting units which were negatively impacted by the COVID-19 pandemic, as discussed in Note 5. The Company did not identify any impairment indicators for these long-lived assets as of March 27, 2021 and as a result there were no associated impairment charges.

The fair values of cash and cash equivalents, receivables, trade accounts payable and accrued expenses and other current liabilities approximate their carrying values because of their short-term nature.

The following table presents information about financial instruments at the balance sheet dates indicated.

	March 28,				December 28,				March 27,				December 26,
	2020				2019				2021				2020
	Carrying		Fair		Carrying		Fair		Carrying		Fair		Carrying		Fair
(In millions)	Amount		Value		Amount		Value		Amount		Value		Amount		Value
Financial assets:
Timber notes receivable	$	—	$	—	$	819	$	819
Company-owned life insurance		92		92		91		91		138		138		147		147
Financial liabilities:
Recourse debt:
Term Loan, due 2022		376		361		393		409
Long-term debt:
New Facilities loans under the Third Amended Credit Agreement, due 2025										100		100		100		100
Revenue bonds, due in varying amounts periodically through 2029		186		183		186		186		176		177		176		177
American & Foreign Power Company, Inc. 5% debentures, due 2030		15		15		15		14		15		15		15		14
Non-recourse debt — Timber notes		—		—		735		735

The following methods and assumptions were used to estimate the fair value of each class of financial instruments:

The Company is involved in litigation arising in the normal course of business. While, from time to time, claims are asserted that make demands for a large sum of money (including, from time to time, actions which are asserted to be maintainable as class action suits), the Company does not believe that contingent liabilities related to these matters (including the matters discussed below), either individually or in the aggregate, will materially affect the Company’s financial position, results of operations or cash flows.

In addition, in the ordinary course of business, sales to and transactions with government customers may be subject to lawsuits, investigations, audits and review by governmental authorities and regulatory agencies, with which the Company cooperates. Many of these lawsuits, investigations, audits and reviews are resolved without material impact to the Company. While claims in these matters may at times assert large demands, the Company does not believe that contingent liabilities related to these matters, either individually or in the aggregate, will materially affect its financial position, results of operations or cash flows.

~~In May 2017,~~On March 1, 2021, certain IT systems of CompuCom were affected by a malware incident which negatively impacted some services that CompuCom provides to certain of its customers. Since the ~~Office~~malware incident, CompuCom has made significant progress in restoring operations and service delivery to its customers. While CompuCom has made significant progress in remediating its systems that were directly affected by the malware, CompuCom experienced down time due to temporarily suspending certain services to certain customers and as a result, had loss of ~~Attorney General, State~~service revenue of ~~Texas (''Texas AG'') issued a Civil Investigative Demand (“CID”)~~$3 million in the first quarter of 2021. The Company estimates that the total loss of service revenue due to the ~~Company requiring~~malware incident will be between $5 million and $8 million. In addition, the Company expects to ~~produce certain documents~~incur expenses of up to $20 million, of which $10 million was accrued through the first quarter of 2021. These expense estimates are primarily related to CompuCom’s efforts to restore service delivery to impacted customers, costs to investigate and ~~materials~~remediate the incident, increased expenditures for cyber protection, legal and other professional services related thereto, and to ~~answer~~address certain ~~interrogatories relating~~other matters resulting from the incident. The Company carries insurance, including cyber insurance, which it believes to ~~PC Healthcheck,~~be commensurate with the Company’s size and the nature of its operations and expects that a ~~software program manufactured~~portion of these costs may be covered by insurance.

Certain CompuCom services were not impacted by the malware incident, and CompuCom continued to deliver certain services to those customers throughout March. CompuCom was able to substantially restore delivery capabilities as of March 17, 2021, and has restored its service delivery to substantially all of its customers as of the end of March 2021. As a ~~third-party vendor~~part of the restoration efforts, CompuCom has taken actions to efficiently and ~~provided~~securely restore service delivery to its customers while hardening its systems with enhanced security measures and advanced anti-malware agents.

The Company is continuing to analyze the incident. That analysis could ultimately reveal that additional information was revealed or compromised. The Company will continue to evaluate information as it becomes known and will record an estimate for losses when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable. Further, the Company ~~for its customers prior~~may become subject to ~~December 31, 2016. The Company continues to cooperate~~regulatory enforcement actions and litigation that could result in financial judgments or the payment of settlement amounts, and disputes with ~~the Texas AG with respect to its investigation. At this time, it is difficult to predict the timing, the likely outcome, and/or potential range of loss, if any, of this matter.~~insurance carriers concerning coverage.

In addition to the foregoing, OfficeMax is named as a defendant in a number of lawsuits, claims, and proceedings arising out of the operation of certain paper and forest products assets prior to those assets being sold in 2004, for which OfficeMax agreed to retain responsibility. Also, as part of that sale, OfficeMax agreed to retain responsibility for all pending or threatened proceedings and future proceedings alleging asbestos-related injuries arising out of the operation of the paper and forest products assets prior to the closing of the sale. The Company has made provision for losses with respect to the pending proceedings. Additionally, as of March ~~28, 2020,~~27, 2021, the Company has made provision for environmental liabilities with respect to certain sites where hazardous substances or other contaminants are or may be located. For these liabilities, ~~our~~the Company’s estimated range of reasonably possible losses was approximately ~~$10~~$15 million to ~~$20~~$25 million. The Company regularly monitors its estimated exposure to these liabilities. As additional information becomes known, these estimates may change, however, the Company does not believe any of these OfficeMax retained proceedings are material to the Company’s financial position, results of operations or cash flows.

In May 2021, the Company’s Board of Directors unanimously approved a plan to pursue a separation of the Company into two independent, publicly traded companies, expected to be structured as a tax-free spin-off of the Company’s B2B related operations, as further described below. Each company is expected to have a unique and highly focused strategy and investment profile, as follows:

The separation is expected to allow ODP and NewCo to pursue market opportunities, accelerate growth and improve value for shareholders and stakeholders. While ODP and NewCo will be separate, independent companies, they will share commercial agreements that will allow them to continue to leverage scale benefits in such areas as product sourcing and supply chain.

The separation is expected to occur through a tax-free stock dividend of shares of NewCo to ODP’s shareholders as of a record date to be determined by the Company’s board of directors, after which ODP shareholders will own 100% of the equity in both of the publicly traded companies. The separation is intended to be completed during the first half of 2022, subject to customary conditions, including final approval by the Company’s Board of Directors, opinions from tax counsel and a favorable ruling by the IRS on the tax-free nature of the transaction to the Company and to its shareholders, the filing and effectiveness of a registration statement with the U.S. Securities and Exchange Commission, the approved listing of NewCo’s common stock on a national securities exchange and the completion of any necessary financings. There can be no assurances regarding the ultimate timing of the separation or that the transaction will be completed.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995

This document, including the following discussion and analysis, contains statements that constitute “forward-looking statements” within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Section 27A of the Securities Act of 1933, as amended. All statements that are not statements of historical fact are forward-looking statements. Without limitation, when we use the words “believe,” “estimate,” “plan,” “expect,” “intend,” “anticipate,” “continue,” “may,” “project,” “probably,” “should,” “could,” “will” and similar expressions in this Quarterly Report on Form 10-Q, we are identifying forward-looking statements (as such term is defined in the Private Securities Litigation Reform Act of 1995). These statements appear in a number of places in this discussion and analysis and include statements regarding the intent, belief or current expectations of the Company, its directors or its officers with respect to, among other things, trends affecting the Company’s financial condition or results of operations, the USR Parent, Inc. proposals, the Company’s ability to achieve its strategic plans, including the announced separation of the B2B Operations and the sale of CompuCom, and the high costs in connection with these transactions which may not be recouped if these transactions are not consummated, the CompuCom malware incident, the potential impact of the COVID-19 pandemic on our business, ~~our~~ liquidity, suppliers, consumers, customers, and employees, disruptions or inefficiencies in our supply chain, our ability to mitigate or manage disruptions posed by COVID-19, changes in worldwide and U.S. economic conditions that materially impact consumer spending and employment and the demand for our products and services, and the outcome of contingencies such as litigation and investigations. Readers are cautioned that any forward-looking statements are not guarantees of future performance and involve risks and uncertainties. More information regarding these risks, uncertainties and other important factors that could cause actual results to differ materially from those in the forward-looking statements is set forth herein under “Risk Factors,” found in Other Information which supplements our discussion of “Risk Factors” within Other Key Information in our Annual Report on Form 10-K filed on February ~~26, 2020~~24, 2021 (the ~~“2019~~“2020 Form 10-K”) with the SEC, and Forward-Looking Statements, found in our ~~2019~~2020 Form 10-K.

Throughout this report, the terms “Office Depot,” “Company,” “we,” “us” and “our” mean Office Depot, Inc. and all entities included in our Condensed Consolidated Financial Statements.

Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to provide information to assist readers in better understanding and evaluating our financial condition and results of operations. We recommend reading this MD&A in conjunction with our Condensed Consolidated Financial Statements and the Notes to those statements included in the “Financial Statements” section of this Quarterly Report on Form 10-Q, as well as our ~~2019~~2020 Form 10-K.

We are a leading provider of business services and supplies, products and digital workplace technology solutions to small, ~~medium~~medium-sized and enterprise ~~businesses,~~businesses. We operate through our direct and indirect subsidiaries and maintain a fully integrated business-to-business (“B2B”) distribution platform of ~~1,295 retail stores,~~thousands of dedicated sales and technology service professionals, online presence and ~~dedicated sales professionals and technicians.~~1,146 retail stores. Through our banner brands Office Depot®, OfficeMax®, CompuCom® and Grand~~&Toy®~~ & Toy®, as well as others, we offer our customers the tools and resources they need to focus on starting, growing and running their business.

As of March ~~28, 2020,~~27, 2021, our operations are organized into three reportable segments (or “Divisions”): Business Solutions Division, Retail Division and CompuCom Division.

The Business Solutions Division, or BSD, is the largest component of our integrated B2B distribution platform and provides our customers with nationally branded as well as our private branded office supply products and services. Additionally, BSD provides adjacency products and services including cleaning and breakroom supplies, technology services, copy and print services, and office furniture products and services in the United States, Puerto Rico, the U.S. Virgin Islands, and Canada through a dedicated sales force, catalogs, telesales, and electronically through our Internet websites. BSD includes the regional office supply distribution businesses we have acquired as part of our strategic transformation described in the section below.

The Retail Division includes our chain of retail stores in the United States, Puerto Rico and the U.S. Virgin Islands where we sell office supplies, technology products and solutions, business machines and related supplies, print, cleaning, breakroom supplies and facilities products, and furniture. In addition, our Retail Division offers a range of business-related services targeted to small businesses, technology support services as well as printing, copying, mailing and shipping services.

The CompuCom Division ~~was formed during the fourth quarter of 2017 as a result of our acquisition of~~, or CompuCom, ~~Systems, Inc. (“CompuCom”). The CompuCom Division~~ is a technology services provider supporting the distributed technology needs of enterprise organizations in the United States and Canada. With a vision of connecting people, technology, and the edge with a seamless experience, CompuCom enables enterprise employees to be productive. CompuCom offers a broad range of solutions including technology lifecycle management, end user computing and collaboration, service desk, remote technology monitoring and management, and IT workforce solutions.

Since 2017, we have been undergoing a strategic business transformation to pivot ~~Office Depot~~our Company into an integrated B2B distribution platform, with the objective of expanding our product offerings to include value-added services for our customers and capture greater

market share. As part of this transformation, we are evolving our B2B business to include a new digital procurement platform focused on transforming the B2B procurement and sourcing industry. On January 29, 2021, in connection with our development efforts in this area, we acquired BuyerQuest, a business services software company with an eProcurement platform for approximately $71 million, subject to customary post-closing adjustments. The purchase consideration for BuyerQuest includes $61 million paid at closing, funded with $26 million of cash on hand and the issuance of 827,498 shares of the Company’s common stock, and up to $10 million contingent consideration that will be payable over a two-year period subject to BuyerQuest meeting certain performance conditions. Also, on January 19, 2021, our Board of Directors announced that as a result of a business review of CompuCom, ~~in 2017~~management has initiated a process to explore a value-maximizing sale of our CompuCom Division to maximize CompuCom’s full potential and ~~an enterprise IT solutions integrator~~drive forward its future value and ~~managed services provider in 2018.~~success.

We continue to expand our reach and distribution network through acquisitions of profitable regional office supply distribution businesses, serving small and mid-market customers. Many of these customers are in geographic areas that were previously underserved by our network. During the first quarter of ~~2020,~~2021, we acquired ~~three~~one small independent regional office supply distribution ~~businesses which has~~business for approximately $2 million funded with cash on hand, subject to customary post-closing adjustments. These acquisitions have allowed for an effective and accretive means to expand our distribution reach, target new business customers and grow our offerings beyond traditional office supplies.

The aggregate total purchase consideration, including contingent consideration, for the three acquisitions completed in the first quarter of 2020 was approximately $20 million, subject to certain customary post-closing adjustments. The aggregate purchase price was primarily funded with cash on hand, with the remainder consisting of contingent consideration estimated to be $2 million, which will be paid in two installments in the second quarters of 2021 and 2022, respectively.

~~The~~ operating results of the acquired ~~office supply distribution~~ businesses are combined with our operating results subsequent to their purchase ~~dates, and~~dates. The operating results of the acquired office supply distribution business are included in ~~the~~our Business Solutions Division, and the operating results of ~~CompuCom and the enterprise IT solutions integrator and managed services provider~~BuyerQuest are included in ~~the CompuCom Division.~~Other. Refer to Note 2. “Acquisitions” in Notes to Condensed Consolidated Financial Statements for additional information.

After obtaining the approval of our shareholders on May 11, 2020, our Board of Directors determined to set a reverse stock split ratio of 1-for-10 for a reverse stock split of the Company’s outstanding shares of common stock, and a reduction in the number of authorized shares of the Company’s common stock by a corresponding ratio. The reverse stock split was effective on June 30, 2020. All share and per share amounts in this MD&A have been retroactively adjusted for the prior period presented to give effect to this reverse stock split.

On January 11, 2021, we received a proposal from USR Parent, Inc., the parent company of Staples Inc. and a portfolio company of Sycamore Partners, to acquire 100% of our issued and outstanding stock for $40.00 per share in cash (the “January Proposal”). After careful review and consideration of the January Proposal and in consultation with our financial and legal advisors, our Board of Directors unanimously concluded that there is a more compelling path forward to create value for us and our shareholders than the potential transaction described in the January Proposal and that the Company is open to combining its retail and consumer-facing ecommerce operations with Staples under the right set of circumstances and on mutually acceptable terms, including in the form of a joint venture or potential sale of such assets by ODP. On January 19, 2021, we filed a statement on Schedule 14D-9 with the SEC containing our Board of Directors’ recommendation.

On March ~~11, 2020,~~10, 2021, we received a second proposal (the “March Proposal” and together with the ~~World Health Organization declared~~January Proposal, the ~~current outbreak~~“Proposals”) from USR Parent, Inc., including a letter of intent to acquire various ODP assets, which our Board of Directors unanimously concluded that the March Proposal was not in the best interest of us and our shareholders as it did not contain a valuation of the assets that Staples sought to acquire, which include certain B2B businesses of ODP. Our Board further noted that the letter of intent, which contemplated a binding commitment to seek regulatory approval, also did not include any obligation on the part of Sycamore or Staples to proceed with the transaction, agree to a purchase price, or assume any related regulatory risk. On March 15, 2021, we filed a statement on Schedule 14D-9 with the SEC containing our Board of Directors’ recommendation. OnMarch 31, 2021, USR Parent, Inc. publicly announced that USR Parent, Inc. has decided to defer the March 2021 launch of a ~~novel coronavirus disease~~tender offer for ODP’s common shares while reserving the right to commence one in the future. We have received no additional communications from USR Parent, Inc. since USR Parent Inc.’s March 31 public communication.

We incurred $1 million in third-party professional fees related to USR Parent, Inc.’s proposals in the first quarter of 2021, including expenses incurred in connection with a Civil Investigative Demand (“~~COVID-19”~~CID”) ~~as a global pandemic. In response to this declaration and with~~from the ~~rapid spread~~U.S. Federal Trade Commission (“FTC”), which is conducting an investigation of COVID-19 globally and throughout the United States, federal, state and local authorities have declared states of emergency and imposed varying degrees of restrictions on social and commercial activities, including travel restrictions and curfews,USR Parent, Inc.’s proposals. Accordingly, in order to ~~promote social distancing in an effort~~relieve us from the continuation of a costly and burdensome process, the FTC has agreed to ~~prevent~~defer requiring further responses from us unless and ~~slow~~until USR Parent, Inc. formally launches a tender offer or the ~~spread~~parties execute a negotiated agreement. Additionally, on May 4, 2021 the Canadian Competition Bureau (the “Bureau”) advised us that it has determined that USR Parent, Inc.’s proposed acquisition of the ~~disease.~~Company would likely result in a substantial lessening or prevention of competition in the sale of business essentials to enterprise customers in Canada. While it is not known for certain what the Bureau would do if USR Parent, Inc. actually launches a tender offer in the future, the Bureau’s determination signals that the Bureau would likely challenge the acquisition. However, we cannot be certain that USR Parent, Inc. will not commence a tender offer in the future. We anticipate that we will incur additional significant legal and other expenses throughout

this process if USR Parent, Inc. pursues a tender offer. For further discussion of trends, uncertainties and other factors that could impact our operating results, see the section entitled “Risk Factors” found in Other Information which supplements our discussion of “Risk Factors” within Other Key Information in our 2020 Form 10-K.

On March 1, 2021, certain IT systems of CompuCom were affected by a malware incident which negatively impacted some services that CompuCom provides to certain of its customers. Since the malware incident, CompuCom has made significant progress in restoring operations and service delivery to its customers. While CompuCom has made significant progress in remediating its systems that were directly affected by the malware, CompuCom experienced down time due to temporarily suspending certain services to certain customers and as a result, had loss of service revenue of $3 million in the first quarter of 2021. We estimate that the total loss of service revenue due to the malware incident will be between $5 million and $8 million. In addition, we expect to incur expenses of up to $20 million, of which $10million was accrued through the first quarter of 2021. These ~~restrictive~~expense estimates are primarily related to CompuCom’s efforts to restore service delivery to impacted customers, costs to investigate and remediate the incident, increased expenditures for cyber protection, legal and other professional services related thereto, and to address certain other matters resulting from the incident. We carry insurance, including cyber insurance, which we believe to be commensurate with our size and the nature of our operations and expect that a portion of these costs may be covered by insurance.

Certain CompuCom services were not impacted by the malware incident, and CompuCom continued to deliver certain services to those customers throughout March. CompuCom was able to substantially restore delivery capabilities as of March 17, 2021, and has restored its service delivery to substantially all of its customers as of the end of March 2021. As a part of the restoration efforts, CompuCom has taken actions to efficiently and securely restore service delivery to its customers while hardening its systems with enhanced security measures and advanced anti-malware agents.

We are continuing to analyze the incident. That analysis could ultimately reveal that additional information was revealed or compromised. We will continue to evaluate information as it becomes known and will record an estimate for losses when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable. Further, we may become subject to regulatory enforcement actions and litigation that could result in financial judgments or the payment of settlement amounts, and disputes with insurance carriers concerning coverage.

In May 2021, our Board of Directors unanimously approved a plan to pursue a separation of the Company into two independent, publicly traded companies, expected to be structured as a tax-free spin-off of our B2B related operations, as further described below. Each company is expected to have ~~had~~a unique and highly focused strategy and investment profile, as follows:

The separation is expected to occur through a tax-free stock dividend of shares of NewCo to ODP’s shareholders as of a record date to be determined by our Board of Directors, after which ODP shareholders will own 100% of the equity in both of the publicly traded companies. The separation is intended to be completed during the first half of 2022, subject to customary conditions, including final approval by our Board of Directors, opinions from tax counsel and a favorable ruling by the IRS on the tax-free nature of the transaction to the Company and to its shareholders, the filing and effectiveness of a registration statement with the U.S. Securities and Exchange Commission, the approved listing of NewCo’s common stock on a national securities exchange and the completion of any necessary financings. There can be no assurances regarding the ultimate timing of the separation or that the transaction will be completed.

The COVID-19 pandemic continued to have significant adverse impacts on the national and global economy during the first quarter of ~~2020 and have continued into the second quarter of 2020.~~

2021. From the beginning of the ~~COVID-19~~COVID- 19 pandemic, we have ~~made supporting~~remained committed to making the health and wellness of our employees and customers a priority. Due to the nature of products sold in our retail locations and integrated business-to-business distribution platform, such as cleaning and breakroom supplies, printers, computers, tablets and accessories, toner, ink, furniture and other work-from-home enabling and virtual learning products, which facilitate virtual connectivity and learning and support hospitals and healthcare providers and the mailing and shipping services we provide, our business is considered to be essential retail commerce by most local jurisdictions and has remained open and operational. Based upon the guidance of the U.S. Centers for Disease Control (“CDC”) and local health authorities, we ~~have put~~maintain appropriate measures ~~in place~~ to ~~maintain a healthy environment for~~help reduce the spread of infection to our employees and customers, including the institution of social distancing protocols and increased frequency of cleaning and sanitizing in ~~those~~our facilities. ~~Since March 2020,~~Our employees who are

able to, ~~have been working~~continue to work from home, with only essential employees in our retail stores, customer support and distribution centers working ~~on site~~on-site at our ~~facilities. We have~~facilities, as well as technicians and field support on-site at customer locations, as necessary. Employee business travel also remains limited ~~employee travel~~ to only essential business needs.

~~During~~We continued to experience a significant decline in overall demand for our products and services during the first quarter of ~~2020,~~2021, as a result of the disruptions experienced by our business customers from restrictions on commercial activities and social distancing measures, and we ~~have experienced~~expect these demand fluctuations to continue into the remainder of 2021. This overall decline was despite the higher than forecasted demand atin our eCommerce platform, as well as in our retail locations associated with certain product categories, such as furniture, certain technology products, and onpersonal protective equipment that meet our ~~eCommerce platform. However, as of~~customers’ needs arising from the ~~end of April 2020, we are seeing volatility in consumer and business demand and corresponding declining sales patterns due~~risks related to potential exposure to COVID-19. In response to the ~~promotion of social distancing and~~volatility resulting from the ~~adoption of shelter-in-place orders. In anticipation of potential future shortages,~~pandemic, we have ~~created~~taken measures to protect our financial position during this challenging time period, including creating contingency plans for ~~those~~ merchandise categories that may be in high demand, ~~including those sourced internationally. We continue~~adjusting our inventory levels, reducing certain occupancy costs, reducing nonessential expenses, and reducing our capital spend, among others. Our quarterly cash dividend also remains temporarily suspended.

Early in the first quarter of 2021, the U.S. Food and Drug Administration approved certain vaccines effective against COVID-19 for administering to ~~review~~the population and, ~~update our contingency plans~~ as ~~circumstances evolve.~~

of the end of April 2021, every adult aged 16 and over in the United States is eligible to get vaccinated. However, there is significant uncertainty as to the ability to gain adequate herd-immunity levels through vaccine programs and their resilience to future virus variants. We continue to assess our outlook on a daily basis, but we are unable to accurately predict the ~~impact that~~pace and shape of the recovery from COVID-19 ~~will have~~ due to numerous uncertainties, including the ~~severity~~duration of the ~~disease, the duration or any future recurrence of the outbreak,~~pandemic, actions that may be taken by governmental authorities, the speed at which effective vaccines will be administered to a sufficient number of people to enable cessation of the virus, additional disruption to the economy and consumers’ willingness and ability to spend, temporary or permanent closures of our business customers, supply chain disruptions and other unforeseeable consequences. We may experience additional disruptions in our supply chain as the pandemic continues, though we cannot reasonably estimate the potential impact or timing of those events, and we may not be able to mitigate such impact. As a result, we expect weaker global economic conditions and increased unemployment, including continued business disruption relating to ~~the~~ COVID-19 ~~outbreak~~ and resulting governmental actions ~~may~~will continue to negatively impact our business and results of operations in 2021, and could result in future ~~quarters~~impairments of ~~2020 and beyond.~~our assets.

The following summarizes the more significant factors impacting our operating results for the 13-week period ended March 27, 2021 (also referred to as the “first quarter of 2021”) and March 28, 2020 (also referred to as the “first quarter of 2020”) ~~and March 30, 2019 (also referred to as the “first quarter of 2019”)~~.

Our consolidated sales were 2%13% lower in the first quarter of ~~2020~~2021 compared to the same period of the prior year. This period-over-period decrease was primarily driven by lower sales in our ~~Retail~~Business Solutions Division, which decreased 2%16% during the first quarter of 2021 primarily due to disruptions to the operations of certain enterprise customers and the transition to a work-from-home environment in an effort to prevent and reduce the spread of COVID-19. This decrease was partially offset by higher sales generated by our eCommerce platform, which is included in our Business Solutions Division.Sales in our Retail Division decreased 10% in the first quarter of ~~2020 primarily~~2021 due to planned store closures, ~~partially offset by higher comparable store~~and lower sales ~~as a result~~ of ~~increased demand for essential products and~~ services ~~by consumers and businesses during the COVID-19 outbreak.~~in existing locations due to reduced customer traffic. Our CompuCom Division also experienced 5% lower sales of 17% in the first quarter ~~2020~~of 2021 when compared to the prior year period, primarily due to ~~certain customer mandated delays of previously scheduled projects~~lower service volume as a result of the COVID-19 business disruption and ~~a decline in service volume. Sales~~lower product sales. The lower sales in our ~~Business Solutions~~CompuCom Division was also ~~decreased 1%~~attributable to the malware incident during the first quarter of 2021, which resulted in a loss of revenue of $3 million in the first quarter of ~~2020 when compared to~~2021, as described above in the prior year period, primarily due to temporary closures of certain enterprise customers and a transition to a work-from-home environment in response to the restrictions imposed by local authorities to prevent and reduce the spread of COVID-19, which was partially offset by higher revenue generated by our eCommerce platform.“Recent Developments” section.

Sales	First Quarter							First Quarter
(In millions)	2020		2019		Change			2021		2020		Change
Business Solutions Division	$	1,334	$	1,344		(1	)%	$	1,127	$	1,334		(16	)%
Retail Division		1,156		1,175		(2	)%		1,039		1,156		(10	)%
Change in comparable store sales						2	%
CompuCom Division		235		247		(5	)%		196		235		(17	)%
Other		—		3		(100	)%		4		—	N/A
Total	$	2,725	$	2,769		(2	)%	$	2,366	$	2,725		(13	)%

Product sales in the first quarter of ~~2020~~2021 decreased 1%12% from the comparative prior year period, primarily driven by lower sales in the Business Solutions Division as a result of ~~temporary closures~~disruptions to the operations and ~~transition to~~the continued work-from-home ~~and learn-from-home environments~~environment of certain ~~business-to-business~~enterprise customers due to COVID-19, as described ~~above. This decline~~above, and was partially offset by an increase in product sales generated by our eCommerce platform ~~which is~~ and sales of personal protective equipment. Product sales also ~~included~~decreased in ~~our Business Solutions Division.~~the Retail Division mainly as a result of planned closures.

Sales of services in the first quarter of ~~2020~~2021 decreased ~~5%,~~19% primarily driven by a decline in sales ~~of services in our CompuCom Division as a result of customer imposed delays of projects and reduced business volume, as well as a decline~~ of our copy and print services in our Retail Division and Business Solutions Division, due to reduced demand as a result of the impacts of COVID-19, ~~including shelter-in-place orders~~which included disruptions to the operations of our business customers and ~~the temporary closures of nonessential businesses. The declines were partially offset by higher sales~~schools continuing to conduct virtual learning. Sales of services in our ~~Business Solutions~~CompuCom Division ~~primarily~~also declined due to ~~managed print services provided to our business-to-business customers, prior to~~reduced business volume and project-related revenue, as a result of the impacts of COVID-19 on the operations of our business customers. In addition, sales of services were negatively impacted in our CompuCom Division due to the malware incident during the first quarter of 2021 as described ~~above.~~in the “Recent Developments” section. On a consolidated basis, services represented approximately ~~14%~~13% of our total sales in the first quarter of ~~2020,~~2021 as compared to ~~15%~~14% in the first quarter of ~~2019.~~2020.

Sales	First Quarter							First Quarter
(In millions)	2020		2019		Change			2021		2020		Change
Products	$	2,337	$	2,361		(1	)%	$	2,051	$	2,337		(12	)%
Services		388		408		(5	)%		315		388		(19	)%
Total	$	2,725	$	2,769		(2	)%	$	2,366	$	2,725		(13	)%

Discussion of additional income and expense items, including material charges and credits and changes in interest and income taxes follows our review of segment results.

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Products	$	1,247		$	1,268		$	1,058		$	1,247
Services		87			76			69			87
Total Sales	$	1,334		$	1,344		$	1,127		$	1,334
% change		(1	)%		1	%		(16	)%		(1	)%
Division operating income	$	40		$	46		$	17		$	40
% of sales		3	%		3	%		2	%		3	%

Product sales in our Business Solutions Division decreased 2%15% in the first quarter of ~~2020~~2021 compared to the corresponding period in ~~2019~~2020. ~~Both periods reflect the positive impact of acquisitions and growth in certain adjacency categories such as cleaning and breakroom supplies.~~ The first quarter of ~~2020~~2021 was impacted by lower demand across the majority of our product categories, especially in product categories such as toner, ink, cleaning and breakroom, and office supplies due to a portion of our business-to-business customers, including those in the education sector, having disruptions to their operations or temporarily transition into a ~~work-from-home~~remote environment ~~or pause operations~~ as a result of ~~restrictions imposed by federal, state and local authorities~~the continued impacts of the COVID-19 pandemic. The lower demand from our business-to-business customers, which resulted in a decrease of $221 million in product sales during ~~March 2020 which aim to prevent and reduce~~ the ~~spread~~first quarter of ~~COVID-19. This~~ 2021,was partially offset by higher sales in our ~~e-Commerce~~eCommerce platform, which ~~experienced~~continued to experience increased demand during this period as more customers preferred to ~~get~~order online and have their purchases delivered, the ~~positive~~ impact of acquisitions, and ~~growth in certain adjacency categories such as cleaning and breakroom supplies.~~

~~Sales~~increased sales of ~~services~~ inpersonal protective equipment, although they were not material drivers of our ~~Business~~ ~~Solutions Division increased 14% in~~results for the first quarter of ~~2020 compared to prior period. This increase is primarily due to higher~~2021. The demand for our ~~managed print and fulfillment services, copy and print services, and shipping services.~~

The impacts of the COVID-19 outbreak on future quarters of 2020 is unknown at this time because we are unable to estimate the magnitude by which sales of products and services of our Business Solutions Division will be affected, which will depend heavily on the duration of social distancing and shelter-in-place mandates, as well as the substance and pace of macroeconomic recovery. However, the impact may be material to the second quarter results of the Business Solutions Division.

The Business Solutions Division operating income was $40 million in the first quarter of 2020 compared to $46 million in the first quarter of 2019, a decrease of 13% period-over-period. Operating income margin was 3% in both comparable periods. The decrease in operating income in the first quarter of 2020 was related to the flow through impact of lower product sales coupled with a lower gross profit margin, which was partially offset by a reduction in selling, general and administrative expenses achieved through our Business Acceleration Program.

~~Product sales~~ in our Retail Division were flat in the first quarter of 2020 compared to the corresponding period in 2019. The decrease in product sales from closing underperforming retail stores was offset by increased demand in essential products such as cleaning and breakroom supplies, technology products, furniture and other work-from-home and learn-from-home enabling products. The increased demand for these product categories was primarily driven by the immediate needs of our customers to help address their challenges derived from the COVID-19 outbreak. Additionally, the increased demand was driven by needs of customers who transitioned into remote work and virtual learning environments in March 2020 as a result of restrictions imposed by federal, state and local authorities in order to prevent and reduce the spread of COVID-19. This demand is likely tocould decrease in the near term related to numerous factors, among others, a weaker U.S. economy and higher unemployment that materially impact consumer spending, the demand for our products and services and the availability of supply. Specifically, we ~~have recently~~ experienced supply constraints in some of our ~~cleaning~~larger product categories such as ink and ~~breakroom product category,~~technology products, and we may continue to face delays or difficulty sourcing these products.

~~For the reasons described~~Sales of services in our Business Solutions Division decreased 21% in the ~~“Recent Developments” section,~~first quarter of 2021 compared to the prior period. The decrease was primarily due to lower demand from our business-to-business customers for our managed print and fulfillment services and copy and print services as a result of the impact of COVID-19 on their operations during the first quarter of 2021.

The impacts of the COVID-19 outbreak on the future quarters of 2021 and the magnitude by which sales of products and services of our Business Solutions Division will be affected will depend heavily on the duration of the pandemic, impact and speed of vaccination distributions, as well as the substance and pace of macroeconomic recovery. However, as discussed above, the impact has been material to the results of the Business Solutions Division in the first quarter of 2021 and could continue into the second quarter of 2021 and beyond.

Our Business Solutions Division operating income was $17 million in the first quarter of 2021 compared to $40 million in the first quarter of 2020, a decrease of 58% period-over-period. As a percentage of sales, operating income decreased by approximately 150 basis points. The decrease in operating income in the first quarter of 2021 was related to the flow through impact of lower product sales volume coupled with a lower gross profit margin due to a combination of changes in product mix and higher net product costs. This was partially offset by a reduction in selling, general and administrative expenses achieved through our efforts to reduce costs under our low cost model and the Maximize B2B Restructuring Plan.

Product sales in our Retail Division decreased 8% in the first quarter of 2021 compared to the corresponding period in 2020. Product sales were negatively impacted primarily by planned closings of underperforming retail stores, as well as fewer transactions in existing stores, and lower demand in product categories such as toner, ink, and office supplies. The decline in sales was partially offset in the first quarter of 2021 by the increased demand primarily in furniture, certain technology products, and personal protective equipment. The increase in these product categories was $36 million in the first quarter of 2021, and was driven by the needs of our customers to help address their challenges derived from the COVID-19 pandemic, which includes facilitating the continued remote work and virtual learning environments. The demand for these product categories could decrease in the near term related to numerous factors, among others, a weaker U.S. economy and higher unemployment that materially impact consumer spending, the demand for our products and services and the availability of supply. Specifically, we experienced supply constraints in some of our larger product categories such as ink and technology products, and we may continue to face delays or difficulty sourcing these products.

Our business is considered to be essential ~~retail commerce~~ by most local jurisdictions, and as a result, the substantial majority of our retail locations ~~remain~~have remained open and operational with the appropriate safety measures in place during the COVID-19 ~~outbreak,~~pandemic, including ~~the introduction of~~ a curbside pickup option. ~~Late~~Since late in ~~the~~ first quarter of 2020, we ~~determined to~~have temporarily ~~reduce all~~reduced our retail location hours by two hours daily, ~~with certain locations solely providing curbside pickup~~which continues to be in effect at the majority of our ~~customers.~~retail locations. We believe sales in our Retail Division may continue to be adversely impacted ~~due to~~in the ~~COVID-19 outbreak in future quarters in 2020.~~second quarter of 2021 and potentially longer. As there is uncertainty ofin the extent and duration of the impacts of the outbreak, we are unable to estimate the full impact at this time.

Product sales were also positively impacted during the quarter by the increase in the volume of transactions where our customers buy online for pick up in our stores (“BOPIS”). BOPIS transactions are included in our Retail Division results because they are fulfilled with retail store inventory and serviced by our retail store associates. Our BOPIS sales have increased ~~26%~~35% in the first quarter of ~~2020~~2021 from the corresponding prior year period. We expect this trend to continue during the COVID-19 pandemic.

Sales of services in our Retail Division decreased ~~11%~~23% in the first quarter of ~~2020~~2021 compared to the corresponding period in ~~2019. The positive momentum we have experienced over the past several quarters from the expansion of our~~2020. Our copy and print services and subscription volume was negatively impacted by a reduction in demand due to ~~temporary closures~~disruptions to the operations of ~~nonessential businesses,~~our business customers, as well as the transition of a significant portion of our customers to a remote work and virtual learning environment, due to COVID-19.

~~Comparable store sales~~ ~~in the first quarter of 2020 increased 2% reflecting higher average order values and year-over-year growth in BOPIS transactions. Our~~We have historically reported our comparable store sales, in the first quarter of 2020 reflects the increased demand we experienced in cleaning and breakroom, computer and technology related products, furniture, and other remote work solutions due to COVID-19, as described above. Our comparable store saleswhich relate to stores that have been open for at least one year. Stores are removed from the comparable sales calculation one month prior to closing, as sales during that period are mostly related to clearance activity. Stores are also removed from the comparable sales calculation during periods of store remodeling, store closures due to hurricanes, natural disasters or epidemics/pandemics, or if significantly downsized. Our measure of comparable store sales has been applied consistently across periods, but may differ from measures used by other companies.

~~The Retail Division~~ ~~operating income increased 30%~~ Due to the reduction in our retail location hours due to COVID-19 during late in first quarter of 2020, and the variability in COVID-19 related restrictions imposed by state and local governments such as occupancy levels and business regulations that can affect demand for our in-store products and services, comparable store sales are not a meaningful metric for the first quarter of ~~2020. As~~2021, and therefore is not provided.

The Retail Division operating income increased 15% in the first quarter of 2021 which, as a percentage of sales, ~~this~~ reflects a period-over-period increase of approximately ~~180~~200 basis points. The comparative~~quarterly~~ increase in operating income was mostly attributable to ~~a higher gross margin~~lower selling, general and administrative expenses resulting from ~~improvements in distribution~~continuous efforts to optimize costs and ~~inventory management costs and~~ lower operating lease costs recognized as a result of retail store ~~impairments, and lower selling, general and administrative expenses resulting from continuous efforts to optimize costs.~~impairments. These improvements have more than offset the flow-through impact of lower sales.

As of March ~~28, 2020,~~27, 2021, the Retail Division operated ~~1,295~~1,146 retail stores in the United States, Puerto Rico and the U.S. Virgin Islands compared to ~~1,359~~1,295 stores at the end of the first quarter of ~~2019~~2020. Charges associated with store closures as part of a restructuring plan are reported as appropriate in Asset impairments and Merger, restructuring and ~~restructuring~~other operating expenses, net in the Condensed Consolidated Statements of Operations. In addition, as part of our periodic recoverability assessment of owned retail stores and distribution center assets, and operating lease ROU assets, we recognize impairment charges in the Asset impairments line item of our Condensed Consolidated Statements of Operations. These charges are reflected in Corporate reporting and are not included in the determination of Division operating income. Refer to the “Corporate” ~~discussion~~section below for additional information of expenses incurred to date.

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Products	$	63		$	62		$	49		$	63
Services		172			185			147			172
Total Sales	$	235		$	247		$	196		$	235
% change		(5	)%		(4	)%		(17	)%		(5	)%
Division operating income (loss)	$	3		$	(15	)	$	(1	)	$	3
% of sales		1	%		(6	)%		(1	)%		1	%

Product sales in our CompuCom Division ~~increased 2%~~decreased 22% in the first quarter of ~~2020~~2021 compared to the corresponding period in ~~2019.~~ 2020. We experienced strong ~~growth in end user computing product sales which was driven by increased discipline in our selling process and improved relationships with our product manufacturer partners and stronger~~ enterprise demand for computer and computer-related products in the latter part of the first quarter of 2020 as many businesses temporarily shifted to a work-from-home environment amid the COVID-19 outbreak. This ~~increase in customer orders~~ was ~~partially mitigated~~followed by ~~supply constraints encountered~~lower demand during the remainder of 2020 as the immediate needs of business customers for ~~certain internationally sourced~~such products diminished, which ~~we expect to fulfill in future periods.~~continued through the first quarter of 2021.

Sales of services in our CompuCom Division decreased 7%15% in the first quarter of ~~2020~~2021 compared to the corresponding period in ~~2019.~~2020. This was primarily due to lower overall business volume as well as lower project-related revenue from existing customer ~~accounts and lower overall business volume.~~accounts. The reduction in business volume and project-related revenue is due to many of our customers shifting to a work-from home environment and pausing discretionary project spending amidst the COVID-19 outbreak and the uncertainty of its impact on the economy. Although sales of services have been declining since the beginning of 2019, we are continuing our efforts to stabilize and grow revenue ~~under our new leadership at~~in this Division. In connection with these efforts, we ~~are strategically focusing on our strengths and placing~~have placed greater emphasis on our core digital workplace ~~offerings. We continue to expand~~offerings and adjusted our ~~value proposition and capitalize~~go-to-market approach, capitalizing on our ~~unique market position~~ability to serve distributed and remote workforces through our capabilities to provision hardware, ~~provide virtual or call center~~manage distributed technology and support end-users.

Also, on March 1, 2021, as described in the “Recent Developments” section, certain IT systems of CompuCom were directly affected by malware which also negatively impacted sales of services by $3 million during the first quarter of 2021. We expect the total negative impact to CompuCom’s sales of services to be between $5 million and ~~dispatch our field technicians~~$8 million in 2021 due to the malware incident. Although we experienced down time because of the need to temporarily suspend services to certain customers as ~~needed.~~a result of this incident, service delivery has been restored to substantially all of CompuCom’s customers as of the end of March 2021. As part of the restoration efforts, CompuCom has taken actions to efficiently and securely restore service delivery to its customers while hardening its systems with enhanced security measures and advanced anti-malware agents. Costs related to these efforts are excluded from the CompuCom Division’s operating results, as management believes it allows investors to evaluate the performance for the periods presented on a more comparable basis. Refer to “Corporate” section for further details on these costs.

The CompuCom Division reported operating loss of $1 million in the first quarter of 2021 compared to operating income ~~was~~of $3 million in the first quarter of 2020 compared to operating loss of $15 million in the first quarter of 2019. Operating income has been increasing sequentially since the first quarter of 2019, which is mostly attributable to improved cost efficiencies as a result of our Business Acceleration Program.2020. The ~~increase~~decrease in operating profitability ~~despite~~was primarily the result of the flow through impact of lower service sales volume, which was ~~achieved through a~~partially offset by the reduction in associated labor-related expenses and ongoing expenditures to develop and market additional service offerings. We continue to take actions to improve future operating performance at our CompuCom Division, which include ~~increasing the use of~~sales and marketing efforts to accelerate growth, driving innovation in our offerings and automation ~~and technology~~ to further ~~improve~~enhance service ~~efficiency,~~delivery and, simplifying organizational structures to improve ~~service velocity, and aligning sales efforts to better serve our customers and accelerate cross-selling opportunities.~~efficiency.

Certain operations previously included in the former International Division, including our global sourcing and trading operations in the Asia/Pacific region, which we have retained, are presented as Other. These operations primarily relate to the sale of products to former joint venture partners, and are not material in any period. The operating results of BuyerQuest are not significant in the first quarter of 2021 and are included in Other since its acquisition on January 29, 2021. Also included in Other is the elimination of intersegment revenues of $4 million for both the first quarter of ~~2020~~2021 and ~~$3 million for~~ the first quarter of ~~2019.~~2020.

The line items in our Condensed Consolidated Statements of Operations included as Corporate activities are Asset impairments and Merger, restructuring and ~~restructuring~~other operating expenses, net. These activities are managed at the Corporate level and, accordingly, are not included in the determination of Division income for management reporting or external disclosures. In addition to these charges and credits, certain

selling, general and administrative expenses are not allocated to the Divisions and are managed at the Corporate level. Those expenses are addressed in the section “Unallocated Expenses” below.

We recognized asset impairment charges of $12 million in the both the first quarter of 2021 and 2020. Of the asset impairment charges in both the first quarter of 2021 and 2020, $10 million were related to impairment of operating lease ROU assets associated with our retail store locations, and the remainder was related to impairment of fixed assets.

We regularly review retail store assets for impairment indicators at the individual store level, as this represents the lowest level of identifiable cash flows. When indicators of impairment are present, a recoverability analysis is performed which considers the estimated undiscounted cash flows over the retail store’s remaining life and uses ~~input~~inputs from retail operations and accounting and finance personnel. These inputs include our best estimates of retail store-level sales, gross margins, direct expenses, exercise of future lease renewal options when reasonably certain to be exercised, and resulting cash flows, which, by their nature, include judgments about how current initiatives will impact future performance. In the first quarter of 2021, the assumptions used within the recoverability analysis for the retail stores were updated to consider current quarter retail store operational results and formal plans for future retail store closures as part of our restructuring programs, including the probability of closure at the retail store level. While it is generally expected that closures will approximate the store’s lease termination date, it is possible that changes in store performance or other conditions could result in future changes in assumptions utilized. In addition, the assumptions used reflected declining sales over the forecast period, and gross margin and operating cost assumptions that are consistent with recent actual results and consider plans for future initiatives.If the undiscounted cash flows of a retail store cannot support the carrying amount of its assets, the assets are impaired and written down to estimated fair value. Our retail store assets recoverability ~~analysis~~analyses in the first quarter of ~~2020~~2021 also included the impact of the COVID-19 pandemic on the operations of our retail stores as described in the “Retail Division” ~~section, and used scenarios of varying retail store-level sales and operating cost assumptions.~~ In the first quarter of 2020, we recognized asset impairment charges of $12 million. Of these asset impairment charges, $10 million was related to the impairment of operating lease ROU assets associated with our retail store locations, with the remainder primarily relating to impairment of fixed assets. In the first quarter of 2019, we recognized asset impairment charges of $29 million. Of these asset impairment charges, $25 million was related to the impairment of operating lease ROU assets associated with our retail store locations, with the remainder primarily relating to impairment of fixed assets.section. As discussed above, there is uncertainty regarding the impact of the COVID-19 pandemic on the results of our operations in the second quarter of ~~2020~~2021 and beyond, which could result in future impairments of store assets if deemed unrecoverable.

As of March ~~28, 2020,~~27, 2021, we believe, based on an evaluation of events and circumstances, that an interim impairment test has not been triggered and that our goodwill and indefinite-lived intangible assets continue to be recoverable for all reporting units. We are monitoring the performance of our CompuCom and Contract reporting units, which both passed the most recent annual impairment assessment that was performed using a quantitative assessment in the fourth quarter of 2020, by a margin of passage of approximately 12%. The Contract reporting unit is a component of the Business Solutions Division ~~segment, and our CompuCom reporting unit, which both passed the quantitative assessments performed in 2019~~ ~~with margins in excess of those determined our 2018 annual assessment.~~ We have taken several actions to improve the future operating performance of CompuCom, including the use of automation and technology to further improve service efficiency, simplifying organizational structures to improve service velocity, and aligning sales efforts to better serve its customers and accelerate cross-selling opportunities. The anticipated impacts of these actions are reflected in key assumptions used in the 2019 quantitative assessment, and if not realized, could result in future impairment of goodwill and indefinite-lived intangible assets for the CompuCom reporting unit.segment.

~~The CompuCom reporting unit has experienced a decline in project-based service revenue late in~~During the first quarter of ~~2020 due~~2021, our CompuCom and Contract reporting units continued to experience the negative impacts of ~~COVID-19~~COVID-19. The CompuCom and Contract reporting units’ operating performance and future outlook are in line with our revised forecasts used in determining the fair value estimates in the most recent quantitative annual impairment assessment. Accordingly, there are no impairment indicators identified for these reporting units as of March 27, 2021. We also did not identify indicators of impairment related to our other reporting units, which mainly serve consumers through our retail stores and eCommerce platform and have been performing in accordance with our forecasts. We will continue to evaluate the recoverability of goodwill at the reporting unit level on ~~its customers. This decrease is primarily due to customer-imposed deferrals of projects into future periods~~an annual basis and ~~we do not expect it to result~~whenever events or changes in ~~a significant impact on its long-term forecast. However, its total operations could be impacted further depending on the severity of the disease, the duration of the pandemic and actions that~~circumstances indicate there may be ~~taken by governmental authorities. Accordingly, we performed~~ a ~~sensitivity analysis for this~~potential impairment. If the operating results of our reporting ~~unit using scenarios that factor~~units deteriorate in ~~different durations of~~ the ~~pandemic, the possibility of declines in revenue beyond the deferral of project revenue and assumptions of the business returning to normal level of operations in~~ future, ~~years. Based on the weighted evaluation of these different scenarios which included adjusted risk profiles, we believe that~~ it ~~is not more likely than not that~~may cause the fair value of one or more of the reporting units to fall below their carrying value, resulting in additional goodwill impairment charges. Further, while we are currently in a strong liquidity and capital position, a significant deterioration may have a material impact on our ~~CompuCom reporting unit is less than its carrying amount as of March 28, 2020. Significant changes in these key assumptions due to future developments could result~~liquidity and capital in future ~~impairment of goodwill for this reporting unit up to its full value of $442 million.~~

The Contract reporting unit, which is a key part of our integrated B2B platform, has been negatively impacted by the varying degrees of restrictions imposed late in the first quarter of 2020 by federal, state and local authorities, in response to the rapid spread of the novel coronavirus. The restrictions include the temporary closure of nonessential businesses, which constitute a significant portion of this reporting unit’s customers, along with the transition of many other business customers to a work-from-home environment and has resulted in decreased demand for the Contract reporting unit’s core product and service offerings. The extent to which the COVID-19 pandemic will impactperiods. If the operating results of the ~~Contract Reporting unit~~Company’s reporting units deteriorate in the future, ~~will depend on numerous evolving factors and future developments, including the severity of the disease, the duration of the pandemic and actions that~~it may be taken by governmental authorities. We performed a sensitivity analysis for this reporting unit using scenarios that factor in different durations of the pandemic and timing for its business-to-business customers returning back to levels of historical operations, as well as opportunities to increase sales in its cleaning and breakroom product category. Based on the weighted evaluation of these different scenarios which included adjusted risk profiles, we believe that it is not more likely than not thatcause the fair value of ~~our Contract~~one or more of the reporting ~~unit is less than its~~units to fall below their carrying amount, ~~as of March 28, 2020. Significant changes~~resulting in ~~these key assumptions due to future developments could result in future~~additional goodwill impairment ~~of goodwill for this reporting unit up to its full value of $345 million.~~charges.

Since 2017, we have taken actions to optimize our asset base and drive operational efficiencies. These actions include acquiring profitable businesses, closing underperforming retail stores and non-strategic distribution facilities, consolidating functional activities, eliminating redundant positions and disposing of non-strategic businesses and assets. The expenses and any income recognized directly associated with these actions are included in Merger, restructuring and ~~restructuring~~other operating expenses, net on a separate line in the Condensed Consolidated Statements of Operations in order to identify these activities apart from the expenses incurred to sell to and service ~~our~~

customers. These expenses are not included in the determination of Division operating income. Merger, restructuring and ~~restructuring~~other operating expenses, net were $14 million in the first quarter of 2021 compared to $16 million in the first quarter of ~~2020 compared to $14 million in the first quarter of 2019.~~2020.

In May ~~2019,~~2020, our Board of Directors approved a restructuring plan to realign our operational focus to support our “business-to-business” solutions and IT services business units and improve costs. Implementation of the Maximize B2B Restructuring Plan is expected to be substantially completed by the end of 2023. The Maximize B2B Restructuring Plan aims to generate savings through optimizing our retail footprint, removing costs that directly support our Retail business and additional measures to implement a company-wide ~~multi-year, cost reduction and~~low-cost business ~~improvement program to systematically drive down costs, improve operational efficiencies, and enable future~~model, which will then be invested in accelerating the growth ~~investments. Under this program (the “Business Acceleration Program”),~~of our business-to-business platform. The plan is broader than restructuring programs we have made and will continue to make organizational realignments stemming from process improvements, increased leverage of technology and accelerated use of automation. This has resulted and will continue to resultimplemented in the ~~elimination of certain positions~~past and ~~a flatter organization.~~ ~~In connection with the Business Acceleration Program, we also anticipate~~includes closing ~~approximately 90 underperforming~~and/or consolidating retail stores ~~in 2020~~ and ~~2021,~~distribution facilities and ~~9 other facilities, consisting~~the reduction of up to 13,100 employee positions by the end of 2023. We are evaluating the number and timing of retail store and distribution ~~centers and sales offices. Twelve~~facility closures and/or consolidations, however, we generally expect that closures will approximate the store’s lease termination date. We closed 7 retail stores ~~were~~under the Maximize B2B Restructuring Plan during the

first quarter of 2021. We had closed in70 retail stores and two distribution facilities prior to the first quarter of ~~2020, and 7 other facilities were~~2021 under the Maximize B2B Restructuring Plan. We anticipate that additional retail stores will be closed ~~as of the end of 2019.~~in 2021. Total estimated restructuring costs related to ~~implement~~ the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan are expected to be ~~approximately $109~~up to $143 million, comprised of:

~~(a) severance and related employee~~The total costs of ~~approximately $40 million;~~

~~(d) third-party costs~~ up to ~~facilitate the execution of the Business Acceleration Program~~ ~~of approximately $48 million; and~~

~~Of the aggregate costs to implement the Business Acceleration Program, approximately $102~~$143 million above are expected to be cash expenditures through ~~2021~~2023 and funded primarily with cash on hand and cash from operations. We incurred ~~$90~~$92 million in restructuring expenses to implement the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan since its inception in ~~2019~~2020 through the end of the first quarter of ~~2020.~~2021, of which $33 million were cash expenditures funded primarily with cash on hand and cash from operations. As part of the optimization of our Retail footprint, potential closure prior to lease terms were considered. However, it is generally expected that closures would approximate their lease termination dates. Changes in future economic conditions and events may influence the decisions made which would not be a part of this plan. If stores are determined to be closed before the end of their lease term and the fair values of their assets are not sufficient to cover their carrying amounts, we may also incur non-cash asset impairment charges related to the operating lease ROU assets and fixed assets at these locations. The timing and amount of these future impairments will be dependent upon the decisions that will be made and whether the closures or disposals occur prior to the lease maturity dates or useful lives of the assets involved. Impairment charges on these assets, if any, will be reflected on the Asset impairments line item of our Condensed Consolidated Statements of Operations.

In the first quarter of ~~2020,~~2021, we incurred $8$11 million in restructuring expenses associated with the ~~Business Acceleration Program~~Maximize B2B Restructuring Plan which consisted of $5$1 million in employee severance, $1 million in third-party professional fees, and $3$9 million of ~~retail store~~facility closure, contract termination and other costs. The facility closure costs were mainly related to retail store closure accruals, and ~~other. We made~~other costs mainly related to gains and losses on asset dispositions, and accelerated depreciation. Of these amounts, $5 million were cash expenditures ~~of $10 million for the Business Acceleration Program~~ in the first quarter of ~~2020.~~

We expect continued challenges in the market and economy that could materially impact consumer spending and employment, and in turn, negatively affect demand for the products and services we offer in our retail stores. These trends could be accelerated by COVID-19 and we may decide to commit to additional cost reduction strategies in the future.

Included in restructuring expenses in the first quarter of ~~2019~~2020 were costs incurred in connection with the ~~Comprehensive~~ Business ~~Review, a program we~~Acceleration Program, which was announced in ~~2016~~2019 and concluded at the end of ~~2019.~~2020. These costs ~~include severance,~~included third-party professional fees, retail and facility closure costs ~~contract termination, accelerated depreciation, relocation~~ and ~~disposal gains~~other.

In January 2021, our Board of Directors announced that as a result of a business review of CompuCom, management has initiated a process to explore a value-maximizing sale of the Company’s CompuCom Division to maximize CompuCom’s full potential and ~~losses, as well as other costs~~drive forward its future value and success. We incurred $1million in third-party professional fees associated with exploring the sale of CompuCom in the first quarter of 2021.

During the first quarter of 2021, as described in the “Recent Developments” section above, we received two proposals from USR Parent, Inc., the parent company of Staples Inc. and a portfolio company of Sycamore Partners, to acquire 100% of the Company’s issued and outstanding stock or certain assets of the Company. After careful review and consideration of the proposals and in consultation with financial and legal advisors, our Board of Directors unanimously concluded that the transactions described in the proposals were not in the best interest of the Company and its shareholders, and that there was a more compelling path forward to create value. We filed statements on Schedule 14D-9 with the SEC on January 19, 2021 and March 15, 2021 containing the Board of Directors’ recommendation. We incurred $1million in third-party professional fees related to the evaluation of USR Parent, Inc.’s proposals in the first quarter of 2021, including expenses incurred in connection with a CID from the FTC, which is conducting an investigation of USR Parent, Inc.’s proposals.

On March 31, 2021, USR Parent, Inc. publicly announced that it decided to defer the March 2021 launch of a tender offer for our common stock while reserving the right to commence one in the future. We have received no additional communications from USR Parent, Inc. since USR Parent Inc.’s March 31 public communication. Accordingly, in order to relieve us from the continuation of a costly and burdensome process, the FTC has agreed to defer requiring further responses from us unless and until USR Parent, Inc. formally launches a tender offer or the parties execute a negotiated agreement. Additionally, on May 4, 2021 the Bureau advised us that it has determined that USR Parent, Inc.’s proposed acquisition of the Company would likely result in a substantial lessening or prevention of competition in the sale of business essentials to enterprise customers in Canada. While it is not known for certain what the Bureau would do if USR Parent, Inc. actually launches a tender offer in the future, the Bureau’s determination signals that the Bureau would likely challenge the acquisition. However, we cannot be certain that USR Parent, Inc. will not commence a tender offer in the future. We anticipate that we will incur additional significant legal and other expenses throughout this process if USR Parent, Inc. pursues a tender offer.

In the first quarters of 2021 and 2020, we incurred $1 million and $7 million of transaction and integration expenses, respectively. These expenses include legal, accounting, and other third-party expenses incurred in connection with acquisitions and business integration activities primarily related to the CompuCom Division in the first quarter of 2020, and to other acquisitions in the first quarter of 2021. Also, included in the first quarter of 2020 were costs incurred in connection with the Business Acceleration Program, a program which we announced in 2019 and concluded at the end of 2020. These costs included third-party professional fees, retail ~~store closures.~~and facility closure costs and other.

Refer to Note 3. “Merger, Restructuring and ~~Restructuring~~Other Activity” in Notes to Condensed Consolidated Financial Statements for an ~~extensive~~additional analysis of these Corporate charges.

We allocate to our Divisions functional support expenses that are considered to be directly or closely related to segment activity. These allocated expenses are included in the measurement of Division operating income. Other companies may charge more or less for functional support expenses to their segments, and our results, therefore, may not be comparable to similarly titled measures used by other companies. The unallocated expenses primarily consist of the buildings used for our corporate headquarters and personnel not directly supporting the Divisions, including certain executive, finance, legal, audit and similar functions. Unallocated expenses also include the pension credit related to the frozen OfficeMax pension and other benefit plans. Additionally, the pension plan in the United Kingdom that has been retained by us in connection with the sale of the European Business, as well as certain general and administrative costs previously allocated to the former International Division have been included in corporate unallocated expenses.

Unallocated expenses were $35 million in the first quarter of 2021 and $22 million in the first quarter of ~~2020 and $31 million~~2020. The increase in the first quarter of ~~2019. The decrease in the first quarter of 2020~~2021 compared to the prior year period was primarily due to ~~lower deferred compensation~~ expenses ~~to our executive function and lower professional fees~~incurred as a result of the malware incident at CompuCom, as described in the “Recent Developments” section. These expenses, which were $10 million in the first quarter of ~~2020.~~2021, are primarily related to CompuCom’s efforts to restore service delivery to impacted customers and to address certain other matters resulting from the incident, and include costs to investigate and remediate the incident, increased expenditures for cyber protection, and legal and other professional services related thereto. Expenses related to these efforts were excluded from the CompuCom Division’s operating results, and are presented within Corporate unallocated expenses as management believes it allows investors to evaluate the CompuCom Division’s performance for the periods presented on a more comparable basis, which is consistent with how management reviews its operating performance. We estimate that we will incur an additional $10 million related to these efforts in 2021. We carry insurance, including cyber insurance, which we believe to be commensurate with our size and the nature of our operations and expect that a portion of these costs may be covered by insurance.

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Interest income	$	3		$	6		$	—		$	3
Interest expense		(18	)		(23	)		(7	)		(18	)
Other income, net		1			2			11			1

In ~~November 2017,~~April 2020, we entered into ~~a $750 million~~the Third Amended Credit Agreement which provided for an aggregate principal amount of up to $1.3 billion asset-based revolving credit facility and asset-based FILO Term Loan Facility, maturing in April 2025. We recorded $1 million of interest expense in the first quarter of 2021 related to the Third Amended Credit ~~Agreement, due 2022. The Term Loan Credit Agreement was amended in November 2018 to reduce the interest rate from LIBOR plus 7.00% to LIBOR plus 5.25%.~~Agreement. We recorded $8 million of interest expense in the first quarter of 2020 ~~and $11 million in the first quarter of 2019~~ related to the now terminated Term Loan Credit Agreement. ~~In April 2020, we repaid the remaining balance under the Term Loan Credit Agreement in full and terminated it.~~ Refer to Note 8. “Debt” in Notes to Condensed Consolidated Financial Statements for additional information. We also recorded interest expense related to our finance lease obligations and revenue bonds in all periods presented.

We recorded $7 million of other income, net related to the release of certain liabilities of our former European Business in the first quarter of 2021.

~~Our~~During 2021 and 2020, the mix of income and losses across jurisdictions, although still applicable, has become less of a factor in influencing our effective ~~rate~~tax rates due to limited international operations and improved operating results. As a result, our effective tax rates are 10% for the first quarter of 2021, and 32% for the first quarter of ~~2020 differs from~~2020. In the ~~statutory rate~~first quarter of ~~21% primarily due to the impact of state taxes, excess~~2021, we recognized a large tax ~~deficiencies~~windfall associated with stock-based compensation awards and ~~certain nondeductible items, adjustments~~recognized tax benefits due to ~~certain~~an agreement reached with the IRS related to a prior tax ~~benefits~~position. These two factors along with the impact of state taxes and the mix of income and losses across U.S. and non-U.S. ~~jurisdictions.~~jurisdictions caused our effective tax rate to differ from the statutory rate of 21%. Our effective tax rates in the prior ~~periods have~~period has varied considerably as a result of several primary factors including the mix of income and losses across U.S. and non-U.S. jurisdictions, the impact of excess tax deficiencies associated with stock-based compensation awards and the derecognition of valuation allowances against deferred tax assets that were not more-likely-than-not realizable in the U.S. and certain non-U.S. jurisdictions. During 2020 and 2019, the mix of income and losses across jurisdictions, although still applicable, has become less of a factor in influencing our effective tax rates due to the dispositions of the international businesses and improved operating results. As a result, our effective tax rates are 32% for the first quarter of 2020, and 11% for the first quarter of 2019. Changes in pretax income projections and the mix of income across jurisdictions could impact the effective tax rate in future quarters.

The Tax Cuts and Jobs Act repealed the corporate Alternative Minimum Tax (“AMT”) and allows unutilized AMT credits to be refunded. For tax years 2018 through 2020, taxpayers could receive 50% of their uncredited balances as a cash refund with any remaining amounts refunded in full in 2021. As of the year end 2019, we determined it is more-likely-than-not that $22 million of our AMT credits will be refunded and is expected to be received in the fourth quarter of 2020. During the first quarter of 2020, the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”) was enacted. The CARES Act allows for us to refund 100% of our remaining AMT credits in 2020. We anticipate filing for the remaining $22 million in the second quarter of 2020 for a total refund of $44 million. We continue to evaluate the other provisions of the CARES Act to determine if they would have any material impact.

During the first quarter of 2020, we net settled our Timber notes receivable and Non-recourse debt. We have previously recorded a deferred tax liability related to the taxes deferred from the original transaction. The deferred liability was realized in the first quarter of 2020. It is anticipated that certain capital loss carryforwards, available tax credits and net operating losses will offset the resulting gain and no material cash income taxes will be due in upon the realization.

We continue to have a U.S. valuation allowance for certain U.S. federal credits and state tax attributes, which ~~relate~~relates to deferred tax assets that require certain types of income or for income to be earned in certain jurisdictions in order to be realized. We will continue to assess the realizability of our deferred tax assets in the U.S. and remaining foreign jurisdictions in future periods. Changes in pretax income projections could impact this evaluation in future periods.

We file a U.S. federal income tax return and other income tax returns in various states and foreign jurisdictions. With few exceptions, we are no longer subject to U.S. federal and state and local income tax examinations for years prior to ~~2017~~2018 and ~~2013,~~2014, respectively. The acquired OfficeMax U.S. consolidated group is no longer subject to U.S. federal income tax examination, and with few exceptions, is no longer subject to U.S. state and local income tax examinations for years prior to 2013. Our U.S. federal income tax return for ~~2017~~2019 is currently under review. Generally, we are subject to routine examination for years ~~2012~~2013 and forward in our international tax jurisdictions.

It is anticipated that $2$1 million of tax positions will be resolved within the next 12 months. Additionally, we anticipate that it is reasonably possible that new issues will be raised or resolved by tax authorities that may require changes to the balance of unrecognized tax benefits; however, an estimate of such changes cannot be reasonably ~~made.~~made at this time.

At March ~~28, 2020~~27, 2021 and December ~~28, 2019,~~26, 2020, we had ~~$842~~$753 million and ~~$698~~$729 million in cash and cash equivalents, respectively, and ~~$851~~$946 million and ~~$920~~$934 million of available credit under the Third Amended Credit Agreement (as defined in Note 8. “Debt” in Notes to Condensed Consolidated Financial Statements), respectively, for a total liquidity of approximately $1.7 billion and ~~$1.6~~$1.7 billion, respectively. Despite the weaker global economic conditions and the uncertainties related to the impacts of the COVID-19 pandemic, we currently believe that as a result of our strong financial position, including our cash and cash equivalents on hand, availability of funds under the Third Amended Credit Agreement, and ~~full~~future year cash flows generated from operations, we will be able to fund our working capital, capital expenditures, debt repayments, common stock repurchases, dividends (if any), merger integration and restructuring expenses, and future acquisitions consistent with our strategic growth initiatives for at least the next twelve months from the date of this Quarterly Report on Form 10-Q. As the impact of the COVID-19 pandemic on the global and national economies and our operations evolve, we will continue to assess our liquidity needs. To preserve liquidity and maximize financial flexibility in the current environment, our Board of Directors has determined to temporarily suspend the stock repurchase program and the quarterly dividend. We intend to continue to evaluate and implement additional cost-cutting measures as is necessary to mitigate the negative financial impact of COVID-19.

No amounts were drawn under the Amended Credit Agreement during the first quarter of 2020. There were letters of credit outstanding under the Amended Credit Agreement at the end of the first quarter ofOn April 17, 2020, ~~totaling $62 million, and we were in compliance with all applicable financial covenants at March 28, 2020.~~

As disclosed in Note 8. “Debt” in Notes to Condensed Consolidated Financial Statements, we received a net cash payment of $87.7 million upon maturity of the Installment Notes and the Bridge Loan on January 29, 2020, which were net settled as they were with the same third-party financial institution. This amount includes principal of $82.5 million and interest of $5.2 million. Also, as noted in the “Income Taxes” section above, we expect to receive a refund of unutilized AMT credits of $44 million no later than the fourth quarter of 2020.

~~Also~~ as disclosed in Note 8. “Debt”, ~~on April 17, 2020,~~ we entered into the Third Amended and Restated Credit Agreement, which provides for a $1.2 billion asset-based revolving credit facility and a $100 million asset-based ~~first-in, last-out term loan facility,~~FILO Term Loan Facility, for an aggregate principal amount of up to $1.3 billion (the “New Facilities”). The New Facilities mature in April 2025. The Third Amended and Restated Credit Agreement ~~replaces~~replaced our then existing ~~Amended Credit Agreement~~amended and restated credit agreement that was due to mature in May 2021. ~~Upon~~

There were no revolving loans outstanding, $100 million of outstanding FILO Term Loan Facility loans, and $54 million of outstanding standby letters of credit under the ~~closing~~Third Amended Credit Agreement at the end of the transaction, we made an initial borrowing in the amount of $400 million under the New Facilities. These proceeds, along with available cash on hand, were used to repay in full the remaining $388 million balance under the Term Loan Credit Agreement and terminate it and to repay approximately $66 million of other debt. We recognized $12 million of loss from extinguishment of debt related to this transaction in the secondfirst quarter of ~~2020, which primarily includes the amortization of the remaining discount~~2021, and ~~debt issuance costs of the Term Loan Credit Agreement as of the closing date of the transaction.~~we were in compliance with all applicable covenants at March 27, 2021.

In addition to the acquisitions disclosed herein, we have evaluated, and expect to continue to evaluate, possible acquisitions and dispositions of businesses and assets ~~as well the possible acceleration of potential restructuring plans~~ in connection with our strategic transformation. Such transactions may be material and may involve cash, our securities or the incurrence of additional indebtedness (Refer to Note 2. “Acquisitions” ~~in Notes to Condensed Consolidated Financial Statements~~ for additional information).

Also, we announced a plan to pursue a separation of the Company into two independent, publicly traded companies, expected to be structured as a tax-free spin-off of our B2B related operations. This strategic transaction may involve significant costs. The separation is intended to be completed during the first half of 2022, subject to customary conditions as disclosed herein. There can be no assurances regarding the ultimate timing of the separation or that the transaction will be completed.

We ~~estimated~~estimate capital expenditures in ~~2020~~2021 to be up to approximately ~~$150~~$120 million, which includes investments to support our ~~critical~~business priorities. However, due to the factors described in the “Recent Development” section above, we are unable to estimate the magnitude by which capital expenditures will be affected in the future quarters of 2020. These expenditures will be funded through available cash on hand and operating cash flows.

In November 2018, our Board of Directors approved a stock repurchase program of up to $100 million of our common stock effective January 1, 2019, which ~~extends~~extended until the end of ~~2020 and may be suspended or discontinued at any time.~~2020. In November 2019, our Board of Directors approved an increase in the authorization of the existing stock repurchase program of up to $200 million, which included the remaining authorized under the existing stock repurchase program, and extended the program through the end of 2021. ~~The current~~As a result of the continued economic uncertainty due to COVID-19, our Board of Directors temporarily suspended the stock repurchase program in May 2020, however, the stock repurchase authorization ~~includes~~remained effective. In November 2020, our Board of Directors approved the ~~remaining authorized amount~~resumption of the stock repurchase program beginning in the fourth quarter of 2020, which will run through the end of 2021. We did not purchase any shares of our common stock in the first quarter of 2021. As of March 27, 2021, $130 million remains available for stock repurchases under the ~~existing~~current stock repurchase program. In May 2021, the Board of Directors approved a new stock repurchase program of up to $300 million, available through June 30, 2022, which replaces the current $200 million stock repurchase program. The new authorization may be suspended or discontinued at any time.

The stock repurchase authorization permits us to repurchase stock from time-to-time through a combination of open market repurchases, privately negotiated transactions, 10b5-1 trading plans, accelerated stock repurchase transactions and/or other derivative transactions. The exact number and timing of stock repurchases will depend on market conditions and other factors, and will be funded through available cash balances. Our ~~ability to repurchase our~~Third Amended Credit Agreement permits restricted payments, such as common stock ~~was also subject to certain restrictions under~~repurchases, but may be limited if we do not meet the ~~Term Loan Credit Agreement~~ required minimum liquidity or fixed charge coverage ratio requirements.~~prior to its termination in the second quarter of 2020.~~ The authorized amount under the stock repurchase program excludes fees, commissions or other expenses. In the first quarter of 2020, we purchased 13 million shares of our common stock at a cost of $30 million. As a result of the continued economic uncertainty due to COVID-19, our Board of Directors determined to temporarily suspend the stock repurchase program on May 5, 2020, however, the repurchase authorization remains effective and ~~$131 million remains available for additional repurchases under the current stock repurchase program.~~

On February 4, 2020, our Board of Directors declared a quarterly cash dividend of $0.025 per share on our common stock, which was paid on March 13, 2020, for a total cash payment of $13 million to our shareholders of record at the close of business on March 2, 2020. Dividends have been recorded as a reduction to additional paid-in capital as we are in an accumulated deficit position. Our Amended Credit Agreement permits payment of dividends provided that we have the required minimum liquidity or fixed charge coverage ratio, but may be limited if we do not meet the necessary requirements. Additionally, the Term Loan Credit Agreement, prior to its termination in the second quarter of 2020, contained certain restrictions on our ability to declare or pay dividends. Refer to Note ~~8. “Debt” in Notes to Condensed Consolidated Financial Statements for additional information about the termination of the Term Loan Credit Agreement.~~

In May 2020, in order to preserve liquidity during the COVID-19 pandemic and in light of the uncertainties as to its duration and economic impact, ~~on May 5, 2020,~~ our Board of Directors ~~determined to~~ temporarily ~~suspend~~suspended the Company’s quarterly cash dividend beginning in the second

quarter of fiscal 2020. There was no quarterly cash dividend declared and paid in the first quarter of 2021, and our quarterly cash dividend remains temporarily suspended. Prior to its temporary suspension, dividends have been recorded as a reduction to additional paid-in capital as we are in an accumulated deficit position. Our Third Amended Credit Agreement permits restricted payments, such as dividends, but may be limited if we do not meet the required minimum liquidity or fixed charge coverage ratio requirements.

We will ~~re-evaluate~~continue to evaluate our capital return ~~program when~~programs as appropriate. Decisions regarding future share buybacks and dividends are within the discretion of our Board of Directors, and depend on a number of factors, including, general business and economic conditions, which includes the impact of COVID-19 on such conditions, and other factors which are discussed in this discussion and analysis and “Risk Factors” within Other Key Information in our ~~2019~~2020 Form ~~10-K.~~10-K, as supplemented by our discussion of “Risk Factors” within Other Information in this quarterly report.

Cash provided by (used in) operating, investing and financing activities is summarized as follows:

	First Quarter						First Quarter
(In millions)	2020			2019			2021			2020
Operating activities	$	188		$	60		$	86		$	188
Investing activities		776			(52	)		(33	)		776
Financing activities		(808	)		(64	)		(30	)		(808	)

~~During~~In the first quarter of ~~2020,~~2021, cash provided by operating activities was ~~$188~~$86 million, compared to ~~$60~~$188 million during the corresponding period in ~~2019.~~2020. This ~~increase~~decrease in cash flows from operating activities was primarily driven by ~~$80~~$91 million more cash ~~inflows~~outflows from working capital and ~~$24~~$18 million ~~more cash inflows due to the~~less in usage of deferred ~~income~~ tax assets against current ~~tax obligations. Net~~obligations, partially offset by $7 million more net income ~~for the first quarter of 2020 was higher than the corresponding period in 2019~~ after adjusting for non-cash charges, which also contributed to the increase in cash provided by operating activities. In addition, the first quarter of 2019 included the impact of $11 million cash outflow for acquisition contingent consideration.charges. Working capital is influenced by a number of factors, including period end sales, the flow of goods, credit terms, timing of promotions, vendor production planning, new product introductions and working capital management. ~~During~~In the first quarter of ~~2020,~~2021, the primary driver for higher working capital ~~improvements~~usage was ~~the depletion~~due to $104 million reduction in cash flows from inventories, as well as an increase in our receivables, partially offset by less cash outflow on payables due to payment terms and timing of ~~our inventory through sales, which was not fully replenished at period-end.~~payments.

For our accounting policy on cash management, refer to Note 1. “Summary of Significant Accounting Policies” in Notes to Condensed Consolidated Financial Statements.

Cash used in investing activities was $33 million first quarter of 2021, compared to cash from investing activities ~~was~~of $776 million first quarter of 2020. The cash outflow in the first quarter of ~~2020, compared to cash used in investing activities of $52~~2021 was driven by $28 million in business acquisitions, net of cash acquired, and $13 million in capital expenditures associated with improvements in our service platform, distribution network, and eCommerce capabilities. These outflows were partially offset by the ~~first quarter~~cash proceeds from our company-owned life insurance policies of ~~2019.~~$7 million. The cash inflow in the first quarter of 2020 was driven by the cash proceeds from the collection of the Timber notes receivable of $818 million, which was partially offset by $18 million in business acquisitions, net of cash acquired, and $25 million in capital expenditures associated with improvements in our service platform, distribution network, and eCommerce capabilities. The cash outflow in the first quarter of 2019 was driven by $46 million in capital expenditures and $5 million in business acquisitions, net of cash acquired.expenditures.

Cash used in financing activities was $30 million first quarter of 2021, compared to $808 million first quarter of 2020. The cash outflow in the first quarter of ~~2020, compared~~2021 primarily consisted of $6 million of net payments on long- and short-term borrowings activity related to ~~$64~~our debt and $23 million ~~in the first quarter~~share purchases for taxes, net of ~~2019. The cash outflow~~proceeds, for employee share-based transactions. Cash used in the first quarter of 2020 primarily consisted of ~~$735~~$735 million in Non-recourse debt retirement, $25 million in repayments on long and short-term borrowings, $13 million in payment of cash dividends and $30 million in repurchases of common stock, including commissions. The cash outflow in the first quarter of 2019 primarily consisted of $24 million in repayments on long and short-term borrowings, $14 million in payment of cash dividends, $11 million in repurchases of common stock, and $12 million acquisition contingent consideration payment up to the amount of the acquisition-date liability.

For a description of new applicable accounting standards, refer to Note 1. “Summary of Significant Accounting Policies” in Notes to Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q.

Our Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America. Preparation of these statements requires management to make judgments and estimates. Some accounting policies have a significant impact on amounts reported in these financial statements. A summary of significant accounting policies and a description of accounting policies that are considered critical may be found in our ~~2019~~2020 Form 10-K, in Note 1 of the Notes to the Consolidated Financial Statements and the Critical Accounting Policies and Estimates section of the Management’s Discussion and Analysis of Financial Condition and Results of Operations. Except for our accounting policy updates described in Note 1 “Summary of Significant Accounting Policies” in Notes to Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q, there have been no significant changes to our critical accounting policies since December ~~28, 2019.~~26, 2020.

At March ~~28, 2020,~~27, 2021, there had not been a material change in the interest rate, foreign exchange, and commodities risks information disclosed in the “Market Sensitive Risks and Positions” subsection of the Management’s Discussion and Analysis of Financial Condition and Results of Operations set forth in our ~~2019~~2020 Form 10-K.

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in our reports is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure. Our management recognizes that any controls and procedures, no matter how well designed and operated, can only provide reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the possible controls and procedures. Each reporting period, we carry out an evaluation, with the participation of our principal executive officer and principal financial officer, or persons performing similar functions, of the effectiveness of the design and operation of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act.

Based on management’s evaluation, our principal executive officer and principal financial officer ~~has~~have concluded that, as of March ~~28, 2020,~~27, 2021, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including the principal executive officer and the principal financial officer, or persons performing similar functions, as appropriate, to allow timely decisions regarding required disclosures.

There were no changes in our internal control over financial reporting during the quarter ended March ~~28, 2020~~27, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

We have not experienced any material impact to our internal controls over financial reporting despite the fact that most of our employees are working remotely due to the COVID-19 pandemic. We ~~are~~ continually ~~monitoring~~monitor and ~~assessing~~assess the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness.

~~We are in the process of integrating the companies we acquired during the last twelve months into our overall internal control over financial reporting processes.~~

For a description of our legal proceedings, see Note 12. “Commitments and Contingencies” in Notes to Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q.

In addition to the other information set forth in this report, you should carefully consider the factors discussed in “Risk Factors” within Other Key Information in our ~~2019~~2020 Form 10-K. Our stockholder rights plan expired on May 4, 2021 and, accordingly, the risk factor entitled “Our Board of Directors has adopted a limited duration stockholder rights agreement, which could delay or discourage a merger, tender offer, or assumption of control of the Company not approved by our Board of Directors” is no longer applicable. In addition, we are supplementing such risk factors with the following disclosure:

Our business, results of operations and financial performance ~~could~~have been and will continue to be adversely affected by the ~~recent~~ongoing COVID-19 pandemic, ~~and related social distancing and stay-at-home requirements implemented worldwide,~~ which could materially affect our future results.

On March 11, 2020, the World Health Organization declared the current outbreak of ~~a novel coronavirus disease (“COVID-19”)~~COVID-19 a global pandemic. In response to this declaration and with the rapid wide spread of COVID-19 globally and throughout the United States, federal, state and local authorities have declared states of emergency and imposed varying degrees of restrictions on social and commercial activities, including travel bans and curfews, in order to promote social distancing in an effort to prevent and slow the spread of the disease. The preventative measures taken by federal, state and local authorities to contain or mitigate the COVID-19 outbreak have caused, and ~~are continuing~~continue to cause, business ~~slowdown~~slowdowns or ~~shutdown~~shutdowns in affected areas and significant disruption in the financial markets both globally and in the United States, which ~~could lead~~have led to a decline in discretionary spending by consumers, and in turn ~~impact, possibly materially,~~have adversely impacted our business, sales, financial condition and results of operations.Beginning towards the end of the second quarter of 2020, some states and local jurisdictions started to phase out restrictions imposed on commercial activities at varying degrees; however, a resurgence of COVID-19, coupled with a potential surge in variant strains of COVID-19, in certain parts of the United States could result in restrictions

being reinstated. As a result of the COVID-19 pandemic, we have temporarily closed certain offices (including our corporate headquarters) and implemented certain business travel restrictions, both of which have changed how we currently operate our business. Currently, some of our employees are working remotely, and an extended period of remote work arrangements has and could continue to strain our business continuity plans and introduce operational risk, including but not limited to cybersecurity risks. While we have not experienced a material cybersecurity incident ~~in connection with~~as a result of our current remote work arrangements, we could in the future. We ~~are monitoring~~continue to monitor the impact of the COVID-19 pandemic on all aspects of our business, including how it impacts and will continue to impact our customers, employees, suppliers, vendors, business partners and distribution channels. The COVID-19 pandemic has created significant volatility, uncertainty and economic disruption, which has and will continue to adversely affect our business operations and may materially and adversely affect our results of operations, cash flows and financial position.

We are unable to predict the duration or severity of the COVID-19 ~~pandemic.~~pandemic, despite the rollout of multiple vaccines. However, the longer it continues, we ~~risk~~will continue experiencing volatility in consumer and business demand and corresponding declining sales patterns. For example, ~~at the start of~~since the second quarter of 2020, the promotion of social distancing and ~~the adoption of shelter-in-place orders are decreasing~~government restrictions on social and commercial activities decreased foot traffic in our stores. Additionally, we have experienced, and ~~may~~will continue to experience, reduced demand for our technology and IT workforce solutions from our enterprise business customers as a result of declining financial performance of such customers, lower demand, cancellations, reductions, revised payment terms, and requests to delay the start of service delivery. ~~We expect that decreased~~In addition, a weaker U.S. economy, higher unemployment, and continuation of remote work and school arrangements will materially impact consumer spending. Decreased foot traffic at our stores and declining financial performance of our business customers has and will continue to adversely impact future sales.

In addition, we have incurred and will continue to incur additional costs to maintain the health of our customers and employees, which may be significant, as we continue to implement additional operational changes in response to the COVID-19 pandemic. COVID-19 has also caused disruption in our supply chain which has resulted in higher supply chain costs to replenish inventory in our retail stores and distribution centers, and increased delivery costs as we shift from less commercial to more residential deliveries. The increased costs in our supply chain are likely to continue. Furthermore, we have experienced restricted product availability in certain categories, and while we have significantly increased our purchases across many categories, including new product categories, we have faced and may continue to face delays or difficulty sourcing certain ~~products and~~products. In addition, we may fail to adequately identify ~~with~~ certain regulatory requirements for new products which could negatively impact us.

The extent to which the COVID-19 pandemic impacts us will depend on numerous evolving factors and future developments that we are not able to predict, including: the severity and duration of the disease; ~~the duration~~recurrence of the outbreak; surge of a novel strain of the disease; the possibility of a resulting global or regional economic downturn or recession; governmental, business and other ~~actions;~~ actions, including any future government stimulus programs; the ~~promotion~~speed at which effective vaccines will be administrated to a sufficient number of people to help control the spread of the virus; the duration of social distancing ~~and the adoption of shelter-in-place orders~~ affecting foot traffic in our stores; the impacts on our supply chain, including impacts to our distribution and logistics providers’ ability to operate or increases in their operating costs, which have and may continue to have an adverse effect on our ability to meet customer demand and has resulted and could continue to result in an increase in our costs of production and distribution, including increased freight and logistics costs and other expenses; disruption to our third-party manufacturing partners and other vendors, including through effects of facility closures, reductions in operating hours and work force, and real time changes in operating procedures, including for additional cleaning and disinfection procedures; the impact of the pandemic on economic activity; customer reduction in workforce and furloughs; the extent and duration of the effect on consumer confidence and spending, customer demand and buying patterns including spending on discretionary categories; the effects of additional store closures or other changes to our operations; the health of and the effect on our workforce and our ability to meet staffing needs in our stores, distribution facilities, and other critical functions, particularly members of our work force who have been quarantined as a result of exposure; any impairment in value of our tangible or intangible assets which could be recorded as a result of a weaker economic conditions; and the potential effects on our internal

controls including those over financial reporting as a result of changes in working environments such as shelter-in-place and similar orders that are applicable to our employees and business partners, among others. In addition, if the pandemic continues to create disruptions or turmoil in the credit or financial markets, ~~or impacts our credit ratings,~~ it could adversely affect our ability to access capital on favorable terms and continue to meet our liquidity needs, all of which are highly uncertain and cannot be predicted.

In addition, we cannot predict the impact that COVID-19 will have on our customers, employees, suppliers, vendors, other business partners, and each of their financial conditions; however, any material effect on these parties could adversely impact us. The impact of COVID-19 may also exacerbate other risks discussed in this section or in “Risk ~~Factors”~~Factors,” within Other Key Information in our ~~2019~~2020 Form 10-K, any of which could have a material effect on us. The situation surrounding COVID-19 remains fluid and additional impacts may arise that we are not aware of currently.

Our business could be negatively affected as a result of an unsolicited tender offer.

During the first quarter of 2021, the Company received two proposals from USR Parent, Inc., the parent company of Staples Inc. and a portfolio company of Sycamore Partners, to acquire 100% of the Company’s issued and outstanding stock or certain assets of the Company. After careful review and consideration of the proposals and in consultation with our financial and legal advisors, our Board of Directors unanimously concluded that the transactions described in the proposals were not in the best interest of the Company and its shareholders, and that there is a more compelling path forward to create value., In January 2021, USR Parent, Inc. also stated its intention to commence a public, all-cash tender offer for 100% of the Company’s outstanding shares of common stock in March 2021 in the event it is unable to reach a negotiated agreement with the Company. On March 31, 2021, USR Parent, Inc. announced that it had decided to defer the March 2021 launch of a tender offer for the Company’s common shares, but reserved the right to commence a tender offer for the Company’s common shares in the future.

In connection with these matters, we have received a Civil Investigative Demand (“CID”) from the U.S. Federal Trade Commission, which is conducting an investigation of the proposals from USR Parent, Inc. These events, as well as the CID, have required us, and may continue to require us, to incur significant legal fees and other expenses, and have required, and may continue to require, significant time and attention by our management and our Board of Directors. Further, any perceived uncertainties among current and potential customers, suppliers, employees and other constituencies as to our future direction as a consequence of these events may result in lost sales and the loss of potential business opportunities and may make it more difficult to attract and retain qualified personnel and business partners. Actions that our Board of Directors has taken, and may take in the future, in response to any offer and related actions by USR Parent, Inc. or any other offer or proposal may result in litigation against us. These lawsuits may be a significant distraction for our management and employees and may require us to incur significant costs. Moreover, if determined adversely to us, these lawsuits could harm our business and have a material adverse effect on our results of operations.

We believe the future trading price of our common stock could be subject to wide price fluctuations based on uncertainty associated with the Proposal. If USR Parent, Inc. commences a tender offer, then additional consequences are likely to follow that could have significant adverse effects on our business, operating results or financial condition, the value of our shares of common stock or our shareholders’ interests in the Company.

We rely heavily on computer systems to process transactions, including delivery of technology services, manage our inventory and supply-chain and to summarize and analyze our global business. Various components of our information technology and computer systems, including hardware, networks, and software, are licensed to us and hosted by third party vendors.

Our systems are subject to damage or interruption from power outages, computer and telecommunications failures, computer viruses, cyber-attack or other security breaches, catastrophic events such as fires, floods, earthquakes, tornadoes, hurricanes, acts of war or terrorism, and usage errors by our employees. For example,in March 2021, we discovered a security incident involving malware in certain information technology systems that affected our wholly-owned subsidiary CompuCom Systems, Inc. which required CompuCom to temporarily suspend certain services to certain customers (the “2021 Malware Incident”). The 2021 Malware Incident resulted in lost revenue of $3 million during the first fiscal quarter of 2021. The Company estimates that the total loss of service revenue will be between $5 million and $8 million. In addition, the Company expects to incur expenses of up to $20 million, of which approximately $10 million will be accrued through the first quarter of 2021, due to CompuCom’s efforts to restore service delivery and address other matters resulting from the incident. The Company carries insurance, including cyber insurance, which it believes to be commensurate with its size and the nature of its operations and expects that a portion of these costs may be covered by insurance.

If our computer systems are damaged or cease to function properly in the future, or, if we do not replace or upgrade certain systems, we may incur substantial costs to repair or replace them and may experience an interruption of our normal business activities or loss of critical data.

We maintain and periodically upgrade many of these systems that increase productivity and efficiency. If these systems are not properly maintained or enhanced, the attention of our workforce could be diverted and our ability to provide the level of service our customers demand could be constrained for some time. Failure to make such investments could limit our ability to compete against our peers that are investing in these areas. Further, new systems might not properly integrate with existing systems. Also, once implemented, the new systems and technology may not provide the intended efficiencies or anticipated benefits and could add costs and complications to our ongoing operations.

A breach of our information technology systems could adversely affect our reputation, business partner and customer relationships and operations and result in high costs.

Through our sales, marketing activities, and use of third-party information, we collect and store certain personally identifiable information that our customers provide to purchase products or services, enroll in promotional programs, register on our website, or otherwise communicate and interact with us. This may include, but is not limited to, names, addresses, phone numbers, driver license numbers, e-mail addresses, contact preferences, personally identifiable information stored on electronic devices, and payment account information, including credit and debit card information. We also gather and retain information about our employees in the normal course of business. We may share information about such persons with vendors that assist with certain aspects of our business. In addition, our online operations depend upon the secure transmission of confidential information over public networks, such as information permitting cashless payments.

We have instituted safeguards for the protection of such information and invested considerable resources, including insurance to cover cyber liabilities, in protecting our systems. These security measures have been compromised in the past and may be compromised in the future as a result of third-party security breaches, burglaries, cyber-attack, errors by our employees or the employees of third-party vendors, faulty password management, misappropriation of data by employees, vendors or unaffiliated third parties, or other irregularity, and result in persons obtaining unauthorized access to our data or accounts. For instance, with respect to the 2021 Malware Incident, we discovered a security incident involving malware in certain information technology systems that affected CompuCom and required CompuCom to temporarily suspend certain services to certain customers.

Despite instituted safeguards for the protection of such information, we cannot be certain that all of our systems and those of our vendors and unaffiliated third parties are currently, or will in the future be, entirely free from vulnerability to attack or compromise given that the techniques used to obtain unauthorized access, disable or degrade service, or sabotage systems change frequently.

We have experienced and we expect to continue to experience attempts to breach our systems, none of which has been material to the Company as a whole to date, and we may be unable to protect sensitive data and the integrity of our systems or to prevent fraudulent purchases. Although we do not currently believe the 2021 Malware Incident will have a material impact on the Company as a whole, there can be no assurance that this incident or future incidents will not have a material adverse effect on our business, operating results, and financial condition.

We are also subject to data privacy and security laws and regulations, the number and complexity of which are increasing globally, and despite reasonable efforts to comply with all applicable laws and regulations, there can be no assurance that we will not be the subject of enforcement or other legal actions in the event of an incident, including the 2021 Malware Incident. Moreover, an alleged or actual security breach that affects our systems or results in the unauthorized release of personally identifiable information could:

Our plan to pursue a separation of the Company into two independent publicly traded companies is subject to various risks and uncertainties and may not be completed in accordance with the expected plans or anticipated timeline, or at all, and will involve significant time and expense, which could disrupt or adversely affect our business.

On May 5, 2021, we announced plans to pursue a separation of the Company into two independent publicly traded companies. The separation, which is expected to be completed during the first half of 2021, is subject to certain conditions, including final approval of the Company’s Board of Directors, opinions from tax counsel and the favorable ruling by the IRS on the tax-free nature of the transaction to the Company and its shareholders, and the filing and effectiveness of a registration statement with the SEC, the approved listing of the separated company’s common stock on a national securities exchange and the completion of any necessary financings. Unanticipated developments, including changes in the competitive conditions in the Company’s markets, possible delays in obtaining tax opinions, the uncertainty of the financial markets and challenges in executing the separation, could delay or prevent the completion of the proposed separation, or cause the proposed separation to occur on terms or conditions that are different or less favorable than expected.

We expect that the process of completing the proposed separation will be time-consuming and involve significant costs and expenses, which may be significantly higher than what we currently anticipate and may not yield a discernible benefit if the separation is not

completed. Executing the proposed separation will require significant time and attention from our senior management and employees, which could adversely affect our business, financial results and results of operations. We may also experience increased difficulties in attracting, retaining and motivating employees during the pendency of the separation and following its completion, which could harm our businesses.

We may not realize some or all of the anticipated strategic, financial, operational, marketing or other benefits from the separation, or such benefits may be delayed by a variety of circumstances, which may not be under the Company’s control. If the separation is completed, the two independent publicly traded companies, will be smaller, less diversified companies with a narrower business focus and may be more vulnerable to changing market conditions, which could materially and adversely affect their respective business, financial condition and results of operations. Further, there can be no assurance that the combined value of the common stock of the two publicly traded companies will be equal to or greater than what the value of the Company’s common stock would have been had the proposed separation not occurred.

The proposed separation may result in disruptions to, and negatively impact our relationships with, our customers and other business partners.

Parties with which we do business may experience uncertainty associated with the separation, including with respect to current or future business relationships with us. Our business relationships may be subject to disruption as clients, vendors and others may attempt to negotiate changes in existing business relationships or consider entering into business relationships with parties other than us. These disruptions could have a material and adverse effect on the businesses, financial condition, results of operations or prospects of the combined business, including a material and adverse effect on our ability to realize the anticipated benefits of the separation.

We intend to obtain an opinion to the effect that, for U.S. federal income tax purposes, the separation will qualify, for both the Company and our shareholders, as a tax-free reorganization within the meaning of Sections 368(a)(1)(D) and 355 of the U.S. Internal Revenue Code of 1986, as amended. The opinion will be based, among other things, on various factual assumptions and representations we have made. If any of these assumptions or representations are, or become, inaccurate or incomplete, reliance on the opinion may be affected and the separation could be taxable to the Company and our shareholders. The opinion we will receive will not be binding on the IRS or any court. Accordingly, there can be no assurance that the IRS will not challenge the conclusions reflected in the opinion or that a court would not sustain such a challenge.

The separation could negatively impact our access to capital and the terms of our borrowing arrangements, which in turn would have an adverse effect on our business and operating results.

The terms of our borrowing arrangements may require that we amend such terms due to the separation, and we may not be able to secure terms that are as favorable as those received prior to the separation. Additionally, as a result of the separation and the resulting decreased revenue diversification and decreased earnings we may become unable to satisfy certain financial condition tests or maintain specified financial ratios that are required under our debt facilities, which could result in the acceleration of the repayment of debt (including as a result of cross-defaults under other arrangements), termination of the applicable facility or an increase in our effective cost of funds. As a result, our ability to operate would be restricted, which would have an adverse effect on our business and operating results.

~~In the first quarter of 2020, we purchased 13 million~~We did not repurchase any shares of our common stock ~~at a cost~~in the first quarter of ~~$30 million.~~2021. At March ~~28, 2020~~27, 2021, ~~$131~~$130 million ~~remains~~remained available for additional repurchases under the current stock repurchase ~~program.~~program.

Approximate Dollar

Total Number of

Value of Shares that

Total

Shares Purchased as

May Yet Be

Number

Average

Part of a Publicly

Purchased Under

of Shares

Price Paid

Announced Plan or

the Repurchase

Purchased

per Share

Program

Programs (b)

Period

(In millions)

(a)

(In millions)

(In millions)

December 29, 2019 — January 25, 2020

6

$
2.65

6

$
145

January 26, 2020 — February 22, 2020

1

$
2.43

1

$
142

February 23, 2020 — March 28, 2020

6

$
1.92

6

$
131

Total

13

$
2.30

13

							Approximate Dollar
					Total Number of		Value of Shares that
	Total				Shares Purchased as		May Yet Be
	Number		Average		Part of a Publicly		Purchased Under
	of Shares		Price Paid		Announced Plan or		the Repurchase
	Purchased		per Share		Program		Programs (b)
Period	(In thousands)		(a)		(In thousands)		(In millions)
December 27, 2020 — January 23, 2021		—	$	—		—	$	130
January 24, 2021 — February 20, 2021		—	$	—		—	$	130
February 21, 2021 — March 27, 2021		—	$	—		—	$	130
Total		—	$	—		—

(b)In November 2018, our Board of Directors approved a stock repurchase program of up to $100 million of our common stock effective January 1, 2019, which ~~extends~~extended until the end of ~~2020 and may be suspended or discontinued at any time.~~2020. In November 2019, our Board of Directors approved an increase in the authorization of the existing stock repurchase program of up to $200 million, ~~and extend the program through the end of 2021. The current authorization includes~~which included the remaining authorized amount under the existing stock repurchase program, and extended the program through the end of 2021. As a result of the continued economic uncertainty due to COVID-19, our Board of Directors temporarily suspended the stock repurchase program in May 2020, however, the stock repurchase authorization remained effective. In November 2020, our Board of Directors approved the resumption of the stock repurchase program beginning in the fourth quarter of 2020 which was set to run through the end of 2021. In May 2021, the Board of Directors approved a new stock repurchase program of up to $300 million, available through June 30, 2022, which replaces the current $200 million stock repurchase program. The new authorization may be suspended or discontinued at any time. The stock repurchase authorization permits us to repurchase stock from time-to-time through a combination of open market repurchases, privately negotiated transactions, 10b5-1 trading plans, accelerated stock repurchase transactions and/or other derivative transactions. The exact number and timing of stock repurchases will depend on market conditions and other factors, and will be funded through available cash balances. Our ~~ability to repurchase our~~Third Amended Credit Agreement permits restricted payments, such as common stock ~~was subject to certain restrictions under~~repurchases, but may be limited if we do not meet the ~~Term Loan Credit Agreement prior to its termination in the second quarter of 2020.~~required minimum liquidity or fixed charge coverage ratio requirements. The authorized amount under the stock repurchase program excludes fees, commissions or other expenses.

In ~~February~~order to preserve liquidity during the COVID-19 pandemic and in light of the uncertainties as to its duration and economic impact, in May 2020, our Board of Directors ~~declared a~~temporarily suspended the Company’s quarterly cash dividend beginning in the second quarter of ~~$0.025 per share on~~fiscal 2020. There was no quarterly cash dividend declared and paid in the first quarter of 2021, and our ~~common stock, which was paid on March 13, 2020, for a total~~quarterly cash ~~payment of $13 million~~dividend remains temporarily suspended. Prior to ~~our shareholders of record at the close of business on March 2, 2020. Dividends~~its temporary suspension, dividends have been recorded as a reduction to additional paid-in capital as we are in an accumulated deficit position. Our Third Amended Credit Agreement permits ~~payment of~~restricted payments, such as dividends, ~~provided that we have the required minimum liquidity or fixed charge coverage ratio,~~ but may be limited if we do not meet the ~~necessary~~required minimum liquidity or fixed charge coverage ratio requirements. Additionally, the Term Loan Credit Agreement, prior to its termination in the second quarter of 2020, contained certain restrictions on our ability to declare or pay dividends. Refer to Note 8. “Debt” in Notes to Condensed Consolidated Financial Statements for additional information about the termination of the Term Loan Credit Agreement.

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.



Delaware	~~59-2663954~~85-1457062
(State or Other Jurisdiction of Incorporation or Organization)	(IRS Employer Identification No.)



6600 North Military Trail, Boca Raton, Florida	33496
(Address of Principal Executive Offices)	(Zip Code)

Financial Statements		Page
Condensed Consolidated Statements of Operations (Unaudited)		3
Condensed Consolidated Statements of Comprehensive Income (Unaudited)		4
Condensed Consolidated Balance Sheets (Unaudited)		5
Condensed Consolidated Statements of Cash Flows (Unaudited)		6
Condensed Consolidated Statements of Stockholders’ Equity (Unaudited)		7
Notes to Condensed Consolidated Financial Statements (Unaudited)		8
Management’s Discussion and Analysis (MD&A)
Overview		2324
Operating Results by Division		2629
Liquidity and Capital Resources		3135
New Accounting Standards		3337
Critical Accounting Policies		3337
Other Information
Quantitative and Qualitative Disclosures About Market Risk		3438
Controls and Procedures		3438
Legal Proceedings		3538
Risk Factors		3538
Unregistered Sales of Equity Securities and Use of Proceeds		3643
Exhibits		3744
Form 10-Q Cross-Reference Index		3845
Signatures		39
~~EX 10.1~~
~~EX 31.1~~
~~EX 32~~
~~EX 101~~
~~EX 104~~		46

Level 1:		Quoted prices in active markets for identical assets or liabilities.

Level 2:		Observable ~~market based~~market-based inputs or unobservable inputs that are corroborated by market data.

Level 3:		Significant unobservable inputs that are not corroborated by market data. Generally, these fair value measures are model-based valuation techniques such as discounted cash flows or option pricing models using the Company’s own estimates and assumptions or those expected to be used by market participants.


10.1		~~General Release~~Cooperation Agreement, by and among HG Vora Capital Management, LLC and The ODP Corporation, dated ~~March 18, 2020, between~~January 25, 2021 (Incorporated by reference from Exhibit 10.1 of The ODP Corporation’s Form 8-K, filed with the Company and Jerri DeVard.*SEC on January 26, 2021).

31.1		Certification of Principal Executive Officer required by Securities and Exchange Commission Rule 13a-14(a) or 15d-14(a)

31.2		Certification of Principal Financial Officer required by Securities and Exchange Commission Rule 13a-14(a) or 15d-14(a)

32		Certification of Principal Executive Officer and Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS		Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

101.SCH		Inline XBRL Taxonomy Extension Schema Document

101.CAL		Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF		Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB		Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE		Inline XBRL Taxonomy Extension Presentation Linkbase Document

104		The cover page from this Quarterly Report on Form 10-Q has been formatted in Inline XBRL and contained in Exhibit 101.

Large accelerated filer	☒	Accelerated filer	☐	Non-accelerated filer	☐
Smaller reporting company	☐	Emerging growth company	☐

	13 Weeks Ended
	March 27, 2021		March 28, 2020
Net income	$	53	$	45
Other comprehensive income (loss), net of tax, where applicable:
Foreign currency translation adjustments		5		(41	)
Other		—		(1	)
Total other comprehensive income (loss), net of tax, where applicable		5		(42	)
Comprehensive income	$	58	$	3

	13 Weeks Ended
	March 28, 2020			March 30, 2019
Net income	$	45		$	8
Other comprehensive income (loss), net of tax, where applicable:
Foreign currency translation adjustments		(41	)		10
Other		(1	)		1
Total other comprehensive income (loss), net of tax, where applicable		(42	)		11
Comprehensive income	$	3		$	19

	13 Weeks Ended March 30, 2019
	Common Stock Shares		Common Stock Amount		Additional Paid-in Capital			Accumulated Other Comprehensive Loss			Accumulated Deficit			Treasury Stock			Total Equity
Balance at December 29, 2018		614,170,704	$	6	$	2,677		$	(99	)	$	(173	)	$	(285	)	$	2,126
Net income		—		—		—			—			8			—			8
Other comprehensive income		—		—		—			11			—			—			11
Exercise and release of incentive stock (including income tax benefits and withholding)		5,932,430		—		(7	)		—			—			—			(7	)
Amortization of long-term incentive stock grants		—		—		8			—			—			—			8
Dividends paid on common stock ($0.025 per share)		—		—		(14	)		—			—			—			(14	)
Repurchase of common stock		—		—		—			—			—			(11	)		(11	)
Adjustment for adoption of accounting standard		—		—		—			—			(15	)		—			(15	)
Balance at March 30, 2019		620,103,134	$	6	$	2,664		$	(88	)	$	(180	)	$	(296	)	$	2,106

Item		Page
Part I - Financial Information
Item 1. Financial Statements
Condensed Consolidated Statements of Operations (Unaudited)		3
Condensed Consolidated Statements of Comprehensive Income (Unaudited)		4
Condensed Consolidated Balance Sheets (Unaudited)		5
Condensed Consolidated Statements of Cash Flows (Unaudited)		6
Condensed Consolidated Statements of Stockholders’ Equity (Unaudited)		7
Notes to Condensed Consolidated Financial Statements (Unaudited)		8
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations		2324
Item 3. Quantitative and Qualitative Disclosures About Market Risk		3438
Item 4. Controls and Procedures		3438
Part II - Other Information
Item 1. Legal Proceedings		3538
Item 1A. Risk Factors		3538
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds		3643
Item 3. Defaults Upon Senior Securities		Not Applicable
Item 4. Mine Safety Disclosures		Not Applicable
Item 5. Other Information		Not Applicable
Item 6. Exhibits		3744
Signatures		39
~~EX 10.1~~
~~EX 31.1~~
~~EX 32~~
~~EX 101~~
~~EX 104~~		46

	~~OFFICE DEPOT, INC.~~THE ODP CORPORATION
		(Registrant)

Date: May ~~6, 2020~~5, 2021	By:	/s/ GERRY P. SMITH
		Gerry P. Smith
		Chief Executive Officer
		(Principal Executive ~~Officer~~ ~~and Principal Financial Officer~~)Officer)

Date: May ~~6, 2020~~5, 2021	By:	/s/ D. ANTHONY SCAGLIONE
		D. Anthony Scaglione
		Executive Vice President and
		Chief Financial Officer
		(Principal Financial Officer)
Date: May 5, 2021	By:	/s/ RICHARD A. HAAS
		Richard A. Haas
		Senior Vice President and
		Chief Accounting Officer
		(Principal Accounting Officer)