UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2017March 31, 2020
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to


Commission File Number 001-36243
Hilton Worldwide Holdings Inc.
(Exact name of registrant as specified in its charter)

Delaware27-4384691
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
7930 Jones Branch Drive, Suite 1100, McLean, VA22102
(Address of Principal Executive Offices)(Zip Code)


Registrant’s telephone number, including area code: (703) 883-1000

N/A
(Former name, former address and former fiscal year, if changed since last report)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $0.01 par value per shareHLTNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ¨


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large"large accelerated filer,” “accelerated" "accelerated filer,” “smaller" "smaller reporting company”company" and "emerging growth company" in Rule 12b-2 of the Exchange Act:

Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting
Large accelerated filer x
Accelerated filer ¨
Non-accelerated filer ¨
(Do not check if a smaller reporting company)
Smaller reporting company ¨
Emerging growth company¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange
Act. ¨


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No x


The number of shares outstanding of the registrant's common stock, par value $0.01 per share, as of October 19, 2017April 30, 2020 was 319,951,424.277,261,486.




HILTON WORLDWIDE HOLDINGS INC.
FORM 10-Q TABLE OF CONTENTS


Page No.
PART IFINANCIAL INFORMATION
Page No.
PART IFINANCIAL INFORMATION
Item 1.Financial Statements
Item 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3.Quantitative and Qualitative Disclosures About Market Risk
Item 4.Controls and Procedures
PART IIOTHER INFORMATION
Item 1.Legal Proceedings
Item 1A.Risk Factors
Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
Item 3.Defaults Upon Senior Securities
Item 4.Mine Safety Disclosures
Item 5.Other Information
Item 6.Exhibits
Signatures



1


PART I. FINANCIAL INFORMATION


Item 1. Financial Statements


HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in millions, except share data)
March 31,December 31,
20202019
(unaudited)
ASSETS
Current Assets:
Cash and cash equivalents$1,734  $538  
Restricted cash and cash equivalents71  92  
Accounts receivable, net of allowance for credit losses of $55 and $441,111  1,261  
Prepaid expenses138  130  
Other95  72  
Total current assets (variable interest entities $75 and $100)
3,149  2,093  
Intangibles and Other Assets:
Goodwill5,146  5,159  
Brands4,867  4,877  
Management and franchise contracts, net734  780  
Other intangible assets, net353  421  
Operating lease right-of-use assets770  867  
Property and equipment, net356  380  
Deferred income tax assets116  100  
Other297  280  
Total intangibles and other assets (variable interest entities $185 and $179)
12,639  12,864  
TOTAL ASSETS$15,788  $14,957  
LIABILITIES AND EQUITY (DEFICIT)
Current Liabilities:
Accounts payable, accrued expenses and other$1,460  $1,703  
Current maturities of long-term debt41  37  
Current portion of deferred revenues242  332  
Current portion of liability for guest loyalty program477  799  
Total current liabilities (variable interest entities $48 and $64)
2,220  2,871  
Long-term debt9,455  7,956  
Operating lease liabilities966  1,037  
Deferred revenues929  827  
Deferred income tax liabilities750  795  
Liability for guest loyalty program1,437  1,060  
Other935  883  
Total liabilities (variable interest entities $243 and $260)
16,692  15,429  
Commitments and contingencies see Note 14
Equity (Deficit):
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, NaN issued or outstanding as of March 31, 2020 and December 31, 2019—  —  
Common stock, $0.01 par value; 10,000,000,000 authorized shares, 334,072,979 issued and 277,152,629 outstanding as of March 31, 2020 and 333,159,770 issued and 278,985,125 outstanding as of December 31, 2019  
Treasury stock, at cost; 56,920,350 shares as of March 31, 2020 and 54,174,645 shares as of December 31, 2019(4,462) (4,169) 
Additional paid-in capital10,443  10,489  
Accumulated deficit(5,999) (5,965) 
Accumulated other comprehensive loss(899) (840) 
Total Hilton stockholders' deficit(914) (482) 
Noncontrolling interests10  10  
Total deficit(904) (472) 
TOTAL LIABILITIES AND EQUITY (DEFICIT)$15,788  $14,957  
 September 30, December 31,
20172016
 (Unaudited)  
ASSETS   
Current Assets:   
Cash and cash equivalents$670
 $1,062
Restricted cash and cash equivalents126
 121
Accounts receivable, net of allowance for doubtful accounts of $26 and $27928
 755
Prepaid expenses130
 89
Income taxes receivable5
 13
Other46
 39
Current assets of discontinued operations
 1,478
Total current assets (variable interest entities - $93 and $167)1,905
 3,557
Intangibles and Other Assets:   
Goodwill5,183
 5,218
Brands4,887
 4,848
Management and franchise contracts, net924
 963
Other intangible assets, net428
 447
Property and equipment, net346
 341
Deferred income tax assets82
 82
Other468
 408
Non-current assets of discontinued operations
 10,347
Total intangibles and other assets (variable interest entities - $168 and $569)12,318
 22,654
TOTAL ASSETS$14,223
 $26,211
LIABILITIES AND EQUITY   
Current Liabilities:   
Accounts payable, accrued expenses and other$1,911
 $1,821
Current maturities of long-term debt49
 33
Income taxes payable73
 56
Current liabilities of discontinued operations
 774
Total current liabilities (variable interest entities - $60 and $124)2,033
 2,684
Long-term debt6,564
 6,583
Deferred revenues95
 42
Deferred income tax liabilities1,650
 1,778
Liability for guest loyalty program879
 889
Other1,554
 1,492
Non-current liabilities of discontinued operations
 6,894
Total liabilities (variable interest entities - $275 and $766)12,775
 20,362
Commitments and contingencies - see Note 14

 

Equity:   
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, none issued or outstanding as of September 30, 2017 and December 31, 2016
 
Common stock(1), $0.01 par value; 10,000,000,000 authorized shares, 330,923,170 issued and 320,920,423 outstanding as of September 30, 2017 and 329,351,581 issued and 329,341,992 outstanding as of
December 31, 2016
3
 3
Treasury stock, at cost; 10,002,747 shares as of September 30, 2017 and 9,589 shares as of
December 31, 2016
(625) 
Additional paid-in capital(1)
10,273
 10,220
Accumulated deficit(7,384) (3,323)
Accumulated other comprehensive loss(820) (1,001)
Total Hilton stockholders' equity1,447
 5,899
Noncontrolling interests1
 (50)
Total equity1,448
 5,849
TOTAL LIABILITIES AND EQUITY$14,223
 $26,211

____________
(1)
Balance as of December 31, 2016 was adjusted to reflect the 1-for-3 reverse stock split that occurred on January 3, 2017. See Note 1: "Organization and Basis of Presentation" for additional information.
See notes to condensed consolidated financial statements.

2



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in millions, except per share data)
(unaudited)

Three Months Ended
March 31,
20202019
Revenues
Franchise and licensing fees$339  $382  
Base and other management fees60  80  
Incentive management fees23  55  
Owned and leased hotels210  312  
Other revenues23  26  
655  855  
Other revenues from managed and franchised properties1,265  1,349  
Total revenues1,920  2,204  
Expenses
Owned and leased hotels239  298  
Depreciation and amortization91  84  
General and administrative60  107  
Impairment losses112  —  
Other expenses14  20  
516  509  
Other expenses from managed and franchised properties1,336  1,383  
Total expenses1,852  1,892  
Operating income68  312  
Interest expense(94) (98) 
Gain on foreign currency transactions —  
Other non-operating income, net—   
Income (loss) before income taxes(17) 218  
Income tax benefit (expense)35  (59) 
Net income18  159  
Net income attributable to noncontrolling interests—  (1) 
Net income attributable to Hilton stockholders$18  $158  
Earnings per share:
Basic$0.06  $0.54  
Diluted$0.06  $0.54  
Cash dividends declared per share$0.15  $0.15  

 Three Months Ended Nine Months Ended
 September 30, September 30,
 2017 2016 2017 2016
Revenues       
Franchise fees$373
 $314
 $1,039
 $878
Base and other management fees87
 59
 255
 179
Incentive management fees52
 34
 160
 103
Owned and leased hotels388
 372
 1,065
 1,089
Other revenues21
 18
 78
 53
 921
 797
 2,597
 2,302
Other revenues from managed and franchised properties1,433
 1,070
 4,264
 3,241
Total revenues2,354
 1,867
 6,861
 5,543
        
Expenses       
Owned and leased hotels345
 325
 947
 981
Depreciation and amortization83
 90
 259
 273
Impairment loss
 
 
 15
General and administrative104
 107
 326
 287
Other expenses7
 10
 41
 39
 539
 532
 1,573
 1,595
Other expenses from managed and franchised properties1,433
 1,070
 4,264
 3,241
Total expenses1,972
 1,602
 5,837
 4,836
        
Gain on sales of assets, net
 
 
 1
        
Operating income382
 265
 1,024
 708
        
Interest expense(100) (97) (304) (286)
Gain (loss) on foreign currency transactions2
 (10) 3
 (36)
Loss on debt extinguishment
 
 (60) 
Other non-operating income, net5
 
 11
 5

       
Income from continuing operations before income taxes289
 158
 674
 391
        
Income tax expense(108) (69) (251) (11)
        
Income from continuing operations, net of taxes181
 89
 423
 380
Income from discontinued operations, net of taxes
 103
 
 366
Net income181
 192
 423
 746
Net income attributable to noncontrolling interests(2) (5) (4) (11)
Net income attributable to Hilton stockholders$179
 $187
 $419
 $735
        
Earnings per share(1)
       
Basic:       
Net income from continuing operations per share$0.56
 $0.27
 $1.29
 $1.14
Net income from discontinued operations per share
 0.30
 
 1.09
Net income per share$0.56
 $0.57
 $1.29
 $2.23
Diluted:       
Net income from continuing operations per share$0.55
 $0.27
 $1.28
 $1.14
Net income from discontinued operations per share
 0.30
 
 1.09
Net income per share$0.55
 $0.57
 $1.28
 $2.23
        
Cash dividends declared per share(1)
$0.15
 $0.21
 $0.45
 $0.63
____________
(1)
Weighted average shares outstanding used in the computation of basic and diluted earnings per share and cash dividends declared per share for the three and nine months ended September 30, 2016 were adjusted to reflect the 1-for-3 reverse stock split that occurred on January 3, 2017. See Note 1: "Organization and Basis of Presentation" for additional information.
See notes to condensed consolidated financial statements.

3



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in millions)
(unaudited)

Three Months Ended
March 31,
20202019
Net income$18  $159  
Other comprehensive income (loss), net of tax benefit (expense):
Currency translation adjustment, net of tax of $8 and $(8)(24) (3) 
Pension liability adjustment, net of tax of $— and $(1)  
Cash flow hedge adjustment, net of tax of $13 and $5(36) (15) 
Total other comprehensive loss(59) (16) 
Comprehensive income (loss)(41) 143  
Comprehensive income attributable to noncontrolling interests—  (1) 
Comprehensive income (loss) attributable to Hilton stockholders$(41) $142  
 Three Months Ended Nine Months Ended
 September 30, September 30,
 2017 2016 2017 2016
Net income$181
 $192
 $423
 $746
Other comprehensive income (loss), net of tax benefit (expense):       
Currency translation adjustment, net of tax of $—, $1, $1 and $(14)43
 (2) 117
 (42)
Pension liability adjustment, net of tax of $(1), $(1), $(2) and $(2)
 
 4
 2
Cash flow hedge adjustment, net of tax of $(2), $(1), $2 and $33
 3
 (4) (3)
Total other comprehensive income (loss)46
 1
 117
 (43)
        
Comprehensive income227
 193
 540
 703
Comprehensive income attributable to noncontrolling interests(1) (6) (3) (10)
Comprehensive income attributable to Hilton stockholders$226
 $187
 $537
 $693


See notes to condensed consolidated financial statements.

4



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)
(unaudited)
Three Months Ended
March 31,
20202019
Operating Activities:  
Net income$18  $159  
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of contract acquisition costs  
Depreciation and amortization  91  84  
Impairment losses112  —  
Gain on foreign currency transactions(9) —  
Share-based compensation(12) 34  
Deferred income taxes(37) (26) 
Contract acquisition costs(11) (15) 
Working capital changes and other(31) 121  
Net cash provided by operating activities129  364  
Investing Activities:  
Capital expenditures for property and equipment(12) (23) 
Capitalized software costs(17) (19) 
Other(18) (2) 
Net cash used in investing activities(47) (44) 
Financing Activities:  
Borrowings1,690  375  
Repayment of debt(205) (336) 
Dividends paid(42) (44) 
Repurchases of common stock(296) (296) 
Share-based compensation tax withholdings and other(47) (42) 
Net cash provided by (used in) financing activities1,100  (343) 
Effect of exchange rate changes on cash, restricted cash and cash equivalents  (7) —  
Net increase (decrease) in cash, restricted cash and cash equivalents1,175  (23) 
Cash, restricted cash and cash equivalents, beginning of period  630  484  
Cash, restricted cash and cash equivalents, end of period  $1,805  $461  
Supplemental Disclosures:  
Cash paid during the year:
Interest$94  $71  
Income taxes, net of refunds50  13  
 Nine Months Ended
 September 30,
 2017 2016
Operating Activities:   
Net income$423
 $746
Adjustments to reconcile net income to net cash provided by operating activities:   
Depreciation and amortization259
 509
Impairment loss
 15
Gain on sales of assets, net
 (2)
Loss (gain) on foreign currency transactions(3) 33
Loss on debt extinguishment60
 
Share-based compensation56
 50
Deferred income taxes(123) (147)
Working capital changes and other(26) (235)
Net cash provided by operating activities646
 969
Investing Activities:   
Capital expenditures for property and equipment(36) (227)
Proceeds from asset dispositions
 1
Contract acquisition costs(51) (35)
Capitalized software costs(45) (56)
Other(14) (29)
Net cash used in investing activities(146) (346)
Financing Activities:   
Borrowings1,823
 1,000
Repayment of debt(1,848) (1,094)
Debt issuance costs and redemption premium(69) (35)
Dividends paid(147) (207)
Cash transferred in spin-offs of Park and HGV(501) 
Repurchases of common stock(625) 
Distributions to noncontrolling interests(1) (6)
Tax withholdings on share-based compensation(28) (13)
Net cash used in financing activities(1,396) (355)
    
Effect of exchange rate changes on cash, restricted cash and cash equivalents8
 7
Net increase (decrease) in cash, restricted cash and cash equivalents(888) 275
Cash, restricted cash and cash equivalents from continuing operations, beginning of period1,183
 633
Cash, restricted cash and cash equivalents from discontinued operations, beginning of period501
 223
Cash, restricted cash and cash equivalents, beginning of period1,684
 856
Cash, restricted cash and cash equivalents from continuing operations, end of period796
 609
Cash, restricted cash and cash equivalents from discontinued operations, end of period
 522
Cash, restricted cash and cash equivalents, end of period$796
 $1,131
    
Supplemental Disclosures:   
Cash paid during the year:   
Interest$225
 $341
Income taxes, net of refunds377
 476
Non-cash investing activities:   
Conversion of Park's property and equipment to timeshare inventory of HGV$
 $(79)
Non-cash financing activities:   
Spin-offs of Park and HGV$29
 $


See notes to condensed consolidated financial statements.

5



HILTON WORLDWIDE HOLDINGS INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 1: Organization and Basis of Presentation


Organization


Hilton Worldwide Holdings Inc. (the "Parent," or together with its subsidiaries, "Hilton," "we," "us," "our" or the "Company"), a Delaware corporation, is one of the largest hospitality companies in the world and is engaged in managing, franchising, owning and leasing hotels and resorts, including timeshare properties.and licensing its brands and intellectual property ("IP"). As of September 30, 2017,March 31, 2020, we managed, franchised, owned or leased 5,1686,162 hotels and resorts, including timeshare properties, totaling 837,692977,939 rooms in 103118 countries and territories.

In March 2017, HNA Tourism Group Co., Ltd. and certain of its affiliates (together, "HNA") acquired 82.5 million shares of Hilton common stock from affiliates of The Blackstone Group L.P. ("Blackstone"). As of September 30, 2017, HNA and Blackstone beneficially owned approximately 25.7 percent and 10.2 percent of our common stock, respectively. See Note 16: Subsequent Eventsfor the reduction of Blackstone's beneficial ownership in Hilton following their offering of Hilton common stock in October 2017.

Spin-offs

On January 3, 2017, we completed the spin-offs of a portfolio of hotels and resorts, as well as our timeshare business, into two independent, publicly traded companies: Park Hotels & Resorts Inc. ("Park") and Hilton Grand Vacations Inc. ("HGV"), respectively, (the "spin-offs"). See Note 3: "Discontinued Operations" for additional information.

Reverse Stock Split

On January 3, 2017, we completed a 1-for-3 reverse stock split of Hilton's outstanding common stock (the "Reverse Stock
Split"). All share and share-related information presented for periods prior to January 3, 2017 have been retrospectively adjusted to reflect the decreased number of shares resulting from the Reverse Stock Split. The retrospective adjustments resulted in the reclassification of $7 million from common stock to additional paid-in capital in the condensed consolidated balance sheets for all periods presented prior to the date of the Reverse Stock Split.


Basis of Presentation


The accompanying condensed consolidated financial statements for the three and nine months ended September 30, 2017March 31, 2020 and 20162019 have been prepared in accordance with United States of America ("U.S.") generally accepted accounting principles ("GAAP") and are unaudited. We have condensed or omitted certain information and footnote disclosures normally included in financial statements presented in accordance with GAAP. Although we believe the disclosures made are adequate to prevent the information presented from being misleading, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto incorporated by reference in Item 8.01 of our CurrentAnnual Report on Form 8-K dated July 26, 2017.10-K for the fiscal year ended December 31, 2019.


The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and, accordingly, ultimate results could differ from those estimates. Additionally, interim results are not necessarily indicative of full year performance.

These condensed consolidated financial statements present In particular, the condensed consolidated financial position of Hilton as of September 30, 2017 and December 31, 2016 andcrisis related to the novel coronavirus ("COVID-19") had a material adverse impact on our results of operations of Hilton for the three and nine months ended September 30, 2017March 31, 2020, and 2016 giving effectwe expect it to the spin-offs, with the historical financial resultscontinue to have a material adverse impact on our results. As such, this interim period, as well as upcoming periods, are unlikely to be comparable to past performance or indicative of Park and HGV reflected as discontinued operations. Unless otherwise indicated, the information in the notes to the condensed consolidated financial statements refer only to Hilton's continuing operations and do not include discussion of balances or activity of Park or HGV.

Principles of Consolidation

future performance. In our opinion, the accompanying condensed consolidated financial statements reflect all adjustments, including normal recurring items, considered necessary for a fair presentation of the interim periods. All material intercompany transactions have been eliminated in consolidation.




Reclassifications

Certain amounts in previously issued financial statements have been reclassified to conform to the presentation following the spin-offs, which includes the reclassification of the financial position and results of operations of Park and HGV as discontinued operations as of December 31, 2016 and for the three and nine months ended September 30, 2016. Additionally, certain line items in the condensed consolidated statements of operations have been revised to reflect the operating structure of Hilton subsequent to the spin-offs. The primary change to the condensed consolidated statements of operations is the disaggregation of management and franchise fee revenues.

Note 2: Recently Issued Accounting Pronouncements


Adopted Accounting Standards

In January 2017,June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2017-042016-13 ("ASU 2017-04"2016-13"), Intangibles - GoodwillFinancial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which significantly changes how entities account for credit losses for most financial assets and Other (Topic 350): Simplifying the Test for Goodwill Impairment. Thiscertain other instruments that are not measured at fair value through net income. On January 1, 2020, we adopted ASU simplifies the2016-13 and subsequent measurement of goodwill by removing Step 2 from the goodwill impairment test. We elected, as permitted by the standard,ASUs issued to early adopt ASU 2017-04clarify its application, on a prospective basis, asand recognized a $10 million cumulative adjustment, net of January 1, 2017. The adoption did not havetaxes, to accumulated deficit. As a material effect on our condensed consolidated financial statements.

In March 2016, the FASB issued ASU No. 2016-09 ("ASU 2016-09"), Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting. This ASU is intended to simplify several aspectsresult of the accountingadoption, we consider forecasted business conditions, in addition to current business conditions and historical collection activity, in calculating our allowance for share-based payment transactions, including the accounting for income taxes, forfeitures and statutory withholding requirements, as well ascredit losses on accounts receivable. The cumulative adjustment to clarify the classification in the statement of cash flows. We adopted ASU 2016-09 as of January 1, 2017. One of the provisionsaccumulated deficit that we recognized upon adoption of this ASU requires entitiesdid not include the impact of the COVID-19 crisis as a forecasted business condition. By applying ASU 2016-13 at the adoption date, the presentation of credit losses for periods prior to make an accounting policy election with respect to forfeitures of share-based payment awards, and we elected to account for forfeitures as they occur and adopted this provision of ASU 2016-09 using a modified retrospective approach by recording a cumulative-effect adjustment to equity as of January 1, 2017 of approximately $1 million. Additionally, we have applied the provisions of this ASU on a retrospective basis2020 remains unchanged and in our condensed consolidated statements of cash flows, which includes presenting: (i) excess tax benefits as an operating activity, which were previously presented as a financing activity; and (ii) cash payments to tax authorities for employee taxes when shares are withheld to meet statutory withholding requirements as a financing activity, which were previously presented as an operating activity.accordance with Receivables (Topic 310).


Accounting Standards Not Yet Adopted
6



In February 2016, the FASB issued ASU No. 2016-02 ("ASU 2016-02"), Leases (Topic 842), which supersedes existing guidance on accounting for leases in Leases (Topic 840) and generally requires all leases, including operating leases, to be recognized in the statement of financial position as right-of-use assets and lease liabilities by lessees. The provisions of ASU 2016-02 are to be applied using a modified retrospective approach and are effective for reporting periods beginning after December 15, 2018; early adoption is permitted. We are currently evaluating the effect that this ASU will have on our consolidated financial statements, but we expect this ASU to have a material effect on our consolidated balance sheet.

In May 2014, the FASB issued ASU No. 2014-09 ("ASU 2014-09"), RevenueNote 3: Revenues from Contracts with Customers (Topic 606). This ASU supersedes

Contract Liabilities

The following table summarizes the revenue recognition requirements in Revenue Recognition (Topic 605)activity of our contract liabilities, which are classified as a component of current and requires entities to recognize revenue when a customer obtains control of promised goods or services and is recognized in an amount that reflectslong-term deferred revenues, during the consideration the entity expects to receive in exchange for those goods or services. Subsequent to ASU 2014-09, the FASB issued several related ASUs to clarify the application of the new revenue recognition standard. The provisions of ASU 2014-09 and the related ASUs are effective for reporting periods beginning after December 15, 2017; early adoption is permitted. ASU 2014-09 permits two transition approaches: retrospective or modified retrospective. We currently expect to implement this ASU using the retrospective approach.three months ended March 31, 2020:


We anticipate that ASU 2014-09 and the related ASUs will have a material effect on our consolidated financial statements. However, revenue recognition
(in millions)
Balance as of December 31, 2019 $1,041 
Cash received in advance and not recognized as revenue(1)
106 
Revenue recognized(1)
(54)
Other(2)
(10)
Balance as of March 31, 2020$1,083 
____________
(1)Primarily related to our accounting for ongoing royalty and management fee revenues, direct reimbursable fees from our management and franchise agreements and hotel guest transactions at our owned and leased hotels will remain substantially unchanged.

While we are continuing to assess all other potential effects of the standard, we currently believe the provisions of ASU 2014-09 and the related ASUs will affect revenue recognition as follows: (i) application and initiation fees for new hotels entering the system will be recognized over the term of the franchise agreement, rather than upon execution of the agreement; (ii) certain contract acquisition costs related to our management and franchise agreements will be recognized over the term of


the agreements as a reduction to revenue, instead of as amortization expense; (iii) incentive management fees will be recognized to the extent that it is probable that a significant reversal will not occur as a result of future hotel profits or cash flows, as opposed to recognizing amounts that would be due if the management agreement was terminated at the end of the reporting period; (iv) revenue related toHilton Honors, our guest loyalty program, will bewhich included $40 million for revenue recognized.
(2)Primarily the result of changes in estimated transaction prices for our performance obligations related to points issued under Hilton Honors, which had no effect on revenues.

We recognized revenues that were previously deferred as points are awarded and recognized upon point redemption, netcontract liabilities of any reward reimbursement paid to a third party, as opposed to recognized on a gross basis at$57 million during the time points are issued in conjunction with the accrualthree months ended March 31, 2019.

Performance Obligations

As of the expected future costMarch 31, 2020, we had $423 million of the reward reimbursement; and (v) indirect reimbursable feesdeferred revenues for unsatisfied performance obligations related to our management and franchise agreementsHilton Honors that will be recognized as theyrevenues when the points are earned. We do not expectredeemed, which we estimate will occur over approximately the changesnext two to three years. Additionally, we had $660 million of deferred revenues for unsatisfied performance obligations related to application, initiation and licensing fees, which are expected to be recognized as revenues in revenue recognition for contract acquisition costs to affect the Company's net income, nor do we expect incentive management fees to affect the Company’s net income for any full year period. We continue to update our assessment of the effect that ASU 2014-09 and the related ASUs will have on our consolidated financial statements, and we will disclose further material effects, if any, in our Annual Report on From 10-K for the fiscal year ended December 31, 2017.

Note 3: Discontinued Operations

On January 3, 2017, we completed the spin-offs of Park and HGV via a pro rata distribution to each of Hilton's stockholders of record, as of close of business on December 15, 2016, of 100 percent of the outstanding common stock of each of Park and HGV (the "Distribution"). Each Hilton stockholder of record received one share of Park common stock for every five shares of Hilton common stock and one share of HGV common stock for every ten shares of Hilton common stock. Following the spin-offs, Hilton did not retain any ownership interest in Park or HGV. Both Park and HGV have their common stock listed on the New York Stock Exchange under the symbols "PK" and "HGV," respectively.

In connection with the spin-offs, on January 2, 2017, Hilton entered into several agreements with Park and HGV that govern Hilton’s relationship with them following the Distribution including: (i) a Distribution Agreement; (ii) an Employee Matters Agreement; (iii) a Tax Matters Agreement; (iv) a Transition Services Agreement ("TSA"); (v) a License Agreement with HGV; (vi) a Tax Stockholders Agreement; and (vii) management and franchise agreements with Park.

Under the TSA with Park and HGV, Hilton or one of its affiliates provides Park and HGV certain services for a period of two years from the date of the TSA to facilitate an orderly transition following the Distribution. The services that Hilton agreed to provide under the TSA include: finance; information technology; human resources and compensation; facilities; legal and compliance; and other services. The entity providing the services is compensated for any such services at agreed amounts as set forth in the TSA.

The License Agreement with HGV granted HGV the exclusive right, for an initial term of 100 years, to use certain Hilton marks and intellectual property in its timeshare business, subject to the terms and conditions of the agreement. HGV pays a royalty fee of five percent of gross revenues, as defined in the agreement, to Hilton quarterly in arrears, as well as specified additional fees and reimbursements. Additionally, during the term of the License Agreement, HGV will participate in Hilton’s guest loyalty program, Hilton Honors.

Under the management and franchise agreements with Park, Park pays agreed upon fees for various services that Hilton provides to support the operations of their hotels, as well as royalty fees for the licensing of Hilton's hotel brands. The terms of the management agreements generally include a base management fee, calculated as three percent of gross hotel revenues or receipts, and an incentive management fee, calculated as six percent of a specified measure of hotel earnings as determined in accordance with the applicable management agreement. Additionally, payroll and related costs, certain other operating costs, marketing expenses and other expenses associated with Hilton's brands and shared services are directly reimbursed to Hilton by Park pursuant tofuture periods over the terms of the management and franchise agreements.related contracts.


Financial Information

During the three and nine months ended September 30, 2017, we recognized $37 million and $119 million, respectively, of management and franchise fees for properties that were transferred to Park upon completion of the spin-offs and $22 million and $65 million, respectively, of license fees from HGV.

Prior to the spin-offs, the results of Park were reported in our ownership segment and the results of HGV were reported in our timeshare segment. Following the spin-offs, we no longer report a timeshare segment, as we no longer have timeshare operations.



The following table presents the assets and liabilities of Park and HGV that were included in discontinued operations in our condensed consolidated balance sheet:
 December 31, 2016
 (in millions)
ASSETS 
Current Assets: 
Cash and cash equivalents$341
Restricted cash and cash equivalents160
Accounts receivable, net250
Prepaid expenses48
Inventories527
Current portion of financing receivables, net136
Other16
Total current assets of discontinued operations (variable interest entities - $92)1,478
Intangibles and Other Assets: 
Goodwill604
Management and franchise contracts, net56
Other intangible assets, net60
Property and equipment, net8,589
Deferred income tax assets35
Financing receivables, net895
Investments in affiliates81
Other27
Total intangibles and other assets of discontinued operations (variable interest entities - $405)10,347
TOTAL ASSETS OF DISCONTINUED OPERATIONS$11,825
LIABILITIES 
Current Liabilities: 
Accounts payable, accrued expenses and other$632
Current maturities of long-term debt65
Current maturities of timeshare debt73
Income taxes payable4
Total current liabilities of discontinued operations (variable interest entities - $81)774
Long-term debt3,437
Timeshare debt621
Deferred revenues22
Deferred income tax liabilities2,797
Other17
TOTAL LIABILITIES OF DISCONTINUED OPERATIONS (variable interest entities - $506)$7,668



The following table presents the results of operations of Park and HGV that were included in discontinued operations in our condensed consolidated statements of operations:
 
Three Months Ended
September 30, 2016

Nine Months Ended September 30, 2016
 (in millions)
Total revenues from discontinued operations$1,075
 $3,200
    
Expenses   
Owned and leased hotels446
 1,354
Timeshare257
 697
Depreciation and amortization79
 236
Other65
 167
Total expenses from discontinued operations847
 2,454
    
Gain on sales of assets, net
 1
    
Operating income from discontinued operations228
 747
    
Non-operating loss, net(49) (137)
    
Income from discontinued operations before income taxes179
 610
    
Income tax expense(76) (244)
    
Income from discontinued operations, net of taxes103
 366
Income from discontinued operations attributable to noncontrolling interests, net of taxes(3) (6)
Income from discontinued operations attributable to Hilton stockholders, net of taxes$100
 $360

The following table presents selected financial information of Park and HGV that was included in our condensed consolidated statement of cash flows:
 Nine Months Ended September 30, 2016
 (in millions)
Non-cash items included in net income: 
Depreciation and amortization$236
Gain on sales of assets, net(1)
  
Investing activities: 
Capital expenditures for property and equipment$(185)



Note 4: Consolidated Variable Interest Entities


As of September 30, 2017March 31, 2020 and December 31, 2016,2019, we consolidated three2 variable interest entities ("VIEs"): two entities that leasedlease hotel properties and one management company.properties. We consolidated these VIEs since we are the primary beneficiaries of these consolidated VIEs as we havebeneficiary, having the power to direct the activities that most significantly affect their economic performance. Additionally, we have the obligation to absorb their losses and the right to receive benefits that could be significant to them. The assets of our consolidated VIEs are only available to settle the obligations of the respective entities. Our condensed consolidated balance sheets included the assets and liabilities of these entities, which primarily comprised the following:

September 30, December 31,March 31,December 31,
2017 201620202019
(in millions)(in millions)
Cash and cash equivalents$71
 $57
Cash and cash equivalents$62  $81  
Accounts receivable, net13
 14
Property and equipment, net52
 52
Property and equipment, net71  69  
Deferred income tax assets60
 58
Deferred income tax assets51  48  
Other non-current assets56
 53
Other non-current assets62  61  
Accounts payable, accrued expenses and other41
 33
Accounts payable, accrued expenses and other32  49  
Long-term debt(1)
218
 212
Long-term debt(1)
193  194  
Other long-term liabilitiesOther long-term liabilities17  17  
____________
(1)
Includes capital lease obligations of $197 million and $191 million as of September 30, 2017 and December 31, 2016, respectively.

(1)Includes finance lease liabilities of $175 million and $177 million as of March 31, 2020 and December 31, 2019, respectively.
During the nine months ended September 30, 2017 and 2016, we
We did not provide any financial or other support to any consolidated VIEs that we were not previously contractually required to provide norduring the three months ended March 31, 2020 and 2019, and we are not aware of any future obligations to do we intend to provide such support in the future.so.


7


Note 5: Goodwill andFinite-Lived Intangible Assets


Goodwill

Our goodwill balances, by reporting unit, were as follows:
 
Ownership(1)
 
Management and Franchise(2)
 Total
 (in millions)
Balance as of December 31, 2016$184
 $5,034
 $5,218
Spin-off of Park(91) 
 (91)
Foreign currency translation10
 46
 56
Balance as of September 30, 2017$103
 $5,080
 $5,183
____________
(1)
The balance as of December 31, 2016 excludes goodwill of $2,706 million and accumulated impairment losses of $2,102 million that were attributable to Park and included in non-current assets of discontinued operations in our condensed consolidated balance sheet. Amounts for the ownership reporting unit include the following gross carrying values and accumulated impairment losses for the periods presented:
 Gross Carrying Value Accumulated Impairment Losses Net Carrying Value
 (in millions)
Balance as of December 31, 2016$856
 $(672) $184
Spin-off of Park(423) 332
 (91)
Foreign currency translation10
 
 10
Balance as of September 30, 2017$443
 $(340) $103

(2)
There were no accumulated impairment losses for the management and franchise reporting unit as of September 30, 2017 and December 31, 2016.



Intangible Assets

IntangibleFinite-lived intangible assets were as follows:

 September 30, 2017
 Gross Carrying Value Accumulated Amortization Net Carrying Value
 (in millions)
Amortizing Intangible Assets:     
Management and franchise contracts:     
Management and franchise contracts recorded at merger(1)
$2,240
 $(1,672) $568
Contract acquisition costs and other431
 (75) 356
 $2,671
 $(1,747) $924
      
Other intangible assets:     
     Leases(1)
$298
 $(148) $150
Capitalized software555
 (411) 144
Hilton Honors(1)
340
 (211) 129
     Other38
 (33) 5
 $1,231
 $(803) $428
      
Non-amortizing Intangible Assets:     
     Brands(1)(2)
$4,887
 $
 $4,887
March 31, 2020
Gross Carrying ValueAccumulated AmortizationNet Carrying Value
(in millions)
Management and franchise contracts:
Management and franchise contracts recorded at Merger(1)
$2,156  $(2,009) $147  
Contract acquisition costs602  (126) 476  
Development commissions and other131  (20) 111  
$2,889  $(2,155) $734  
Other intangible assets:
Leases(1)(2)
$144  $(83) $61  
Capitalized software costs642  (425) 217  
Hilton Honors(1)
337  (262) 75  
$1,123  $(770) $353  


 December 31, 2016
 Gross Carrying Value Accumulated Amortization Net Carrying Value
 (in millions)
Amortizing Intangible Assets:     
Management and franchise contracts:     
Management and franchise contracts recorded at merger(1)
$2,221
 $(1,534) $687
Contract acquisition costs and other343
 (67) 276
 $2,564
 $(1,601) $963
      
Other intangible assets:     
     Leases(1)
$276
 $(126) $150
Capitalized software510
 (362) 148
Hilton Honors(1)
335
 (192) 143
     Other37
 (31) 6
 $1,158
 $(711) $447
      
Non-amortizing Intangible Assets:     
     Brands(1)(2)
$4,848
 $
 $4,848
December 31, 2019
Gross Carrying ValueAccumulated AmortizationNet Carrying Value
(in millions)
Management and franchise contracts:
Management and franchise contracts recorded at Merger(1)
$2,163  $(1,974) $189  
Contract acquisition costs604  (121) 483  
Development commissions and other127  (19) 108  
$2,894  $(2,114) $780  
Other intangible assets:
Leases(1)
$290  $(176) $114  
Capitalized software costs625  (399) 226  
Hilton Honors(1)
338  (257) 81  
Other(1)
34  (34) —  
$1,287  $(866) $421  
____________
(1)
Represents intangible assets that were initially recorded at their fair value as part of the October 24, 2007 transaction whereby we became a wholly owned subsidiary of an affiliate of Blackstone.
(2)
Changes to our brands intangible assets from December 31, 2016 to September 30, 2017 were due to foreign currency translations.

(1)Represents intangible assets that were initially recorded at their fair value as part of the October 24, 2007 transaction whereby we became a wholly owned subsidiary of affiliates of The Blackstone Group Inc. (the "Merger").
(2)We recordedrecognized impairment losses during the three months ended March 31, 2020 that reduced the gross carrying value of our leases intangible asset by $138 million, the accumulated amortization by $92 million and the net carrying value by $46 million. See Note 7: "Fair Value Measurements" for additional information.

Amortization of our finite-lived intangible assets was as follows:

Three Months Ended
March 31,
20202019
(in millions)
Recognized in depreciation and amortization expense(1)
$77  $70  
Recognized as a reduction of franchise and licensing fees and base and other management fees  
____________
(1)Includes amortization expense for our amortizing intangible assets of $69$49 million and $79$51 million for the three months ended September 30, 2017March 31, 2020 and 2016,2019, respectively, and $214 million and $234 million forassociated with assets that were initially recorded at their fair value at the nine months ended September 30, 2017 and 2016, respectively.time of the Merger.



8


We estimated ourestimate future amortization expense forof our amortizingfinite-lived intangible assets as of September 30, 2017March 31, 2020 to be as follows:

Recognized in Depreciation and Amortization ExpenseRecognized as a Reduction of Franchise and Licensing Fees and Base and Other Management Fees
Year(in millions)
2020 (remaining)$197  $21  
2021126  28  
202297  26  
202358  25  
202412  25  
Thereafter121  351  
$611  $476  

Year(in millions)
2017 (remaining)$70
2018275
2019260
2020212
202182
Thereafter453
 $1,352

Note 6: Debt

Long-term Debt


Long-term debt balances, including obligations for capitalfinance leases, and associated interest rates and maturities as of September 30, 2017,March 31, 2020, were as follows:

March 31,December 31,

September 30, December 31,20202019

2017 2016(in millions)

(in millions)
Senior notes due 2021$
 $1,500
Senior secured revolving credit facility with a weighted average rate of 2.06%, due 2024Senior secured revolving credit facility with a weighted average rate of 2.06%, due 2024$1,690  $195  
Senior secured term loan facility with a rate of 2.70%, due 2026Senior secured term loan facility with a rate of 2.70%, due 20262,619  2,619  
Senior notes with a rate of 4.250%, due 20241,000
 1,000
Senior notes with a rate of 4.250%, due 20241,000  1,000  
Senior notes with a rate of 4.625%, due 2025900
 
Senior notes with a rate of 4.625%, due 2025900  900  
Senior notes with a rate of 5.125%, due 2026Senior notes with a rate of 5.125%, due 20261,500  1,500  
Senior notes with a rate of 4.875%, due 2027600
 
Senior notes with a rate of 4.875%, due 2027600  600  
Senior secured term loan facility due 2020
 750
Senior secured term loan facility with a rate of 3.24%, due 20233,939
 3,209
Capital lease obligations with an average rate of 6.34%, due 2021 to 2030237
 227
Other debt with an average rate of 2.65%, due 2018 to 202621
 20
Senior notes with a rate of 4.875%, due 2030Senior notes with a rate of 4.875%, due 20301,000  1,000  
Finance lease liabilities with a weighted average rate of 5.74%, due 2020 to 2030Finance lease liabilities with a weighted average rate of 5.74%, due 2020 to 2030249  245  
Other debt with a rate of 3.08% due 2026Other debt with a rate of 3.08% due 202618  17  

6,697
 6,706
9,576  8,076  
Less: unamortized deferred financing costs and discount(84) (90)Less: unamortized deferred financing costs and discount  (80) (83) 
Less: current maturities of long-term debt(1)
(49) (33)
Less: current maturities of long-term debt(1)
(41) (37) 

$6,564
 $6,583
$9,455  $7,956  
____________
(1)
Net of unamortized deferred financing costs and discount attributable to current maturities of long-term debt.

(1)Represents current maturities of finance lease liabilities.
Senior Notes


In March 2017,April 2020, we issued $900 million$1.0 billion aggregate principal amount of 4.625% Senior Notes due 2025 (the "2025 Senior Notes") and $600 million aggregate principal amount of 4.875% Senior Notes due 2027 (the "2027 Senior Notes"), and incurred $21 million of debt issuance costs. Interest on the 2025 Senior Notes and the 2027 Senior Notes is payable semi-annually in arrears on April 1 and October 1 of each year, beginning in October 2017. We used the net proceedssenior notes, which are outstanding as of the 2025 Senior Notes anddate of this report, in addition to the 2027 Senior Notes, along with available cash, to redeem in full our $1.5 billion 5.625% Senior Notes due 2021 (the "2021 Senior Notes"), plus accrued and unpaid interest. In connection with the repayment, we paid a redemption premium of $42 million and accelerated the recognition of $18 million of unamortizedother long-term debt issuance costs, which were included in loss on debt extinguishment in our condensed consolidated statement of operations for the nine months ended September 30, 2017.

The 4.25% Senior Notes due 2024 (the "2024 Senior Notes"), the 2025 Senior Notes and the 2027 Senior Notes are guaranteed on a senior unsecured basis by Hilton and certain of its wholly owned subsidiaries.balances above. See Note 15: "Condensed Consolidating Guarantor Financial Information""Subsequent Events" for additional details.information.

Senior Secured Credit Facility


Our senior secured credit facility consistsfacilities consist of a $1.0$1.75 billion senior secured revolving credit facility (the "Revolving Credit Facility") and a senior secured term loan facility (the "Term Loans"). In March 2017,The obligations of our senior secured credit facilities are unconditionally and irrevocably guaranteed by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries.

As a precautionary measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic, we amended the Term Loans pursuant to which $750 million of outstanding Term Loans due in 2020 were extended, aligning their maturity with the $3,209 million tranche of Term Loans due 2023. Additionally, concurrent with the extension, the entire balance of the Term Loans was


repriced with an interest rate of LIBOR plus 200 basis points. In connection with the refinancing and modification of the Term Loans, we incurred $3 million of debt issuance costs, which were included in other non-operating income, net, in our condensed consolidated statement of operations for the nine months ended September 30, 2017. As of September 30, 2017, we had $18 million of letters of credit outstanding underfully drew down on our Revolving Credit Facility during the three months ended March 31, 2020, and, as of March 31, 2020, had outstanding borrowings of $1.69 billion, after giving effect to $60 million letters of credit outstanding.

9


The 4.250% Senior Notes due 2024 (the "2024 Senior Notes"), the 4.625% Senior Notes due 2025 (the "2025 Senior Notes"), the 5.125% Senior Notes due 2026 (the "2026 Senior Notes"), the 4.875% Senior Notes due 2027 (the "2027 Senior Notes") and the 4.875% Senior Notes due 2030 ("2030 Senior Notes") are collectively referred to as the Senior Notes and are jointly and severally guaranteed on a borrowing capacitysenior unsecured basis by the Parent and substantially all of $982 million.its direct and indirect wholly owned domestic subsidiaries that are themselves not an issuer of the applicable series of senior notes.

Debt Maturities


The contractual maturities of our long-term debt as of September 30, 2017March 31, 2020 were as follows:

Year(in millions)
2020 (remaining)$41  
202133  
202223  
202321  
20242,712  
Thereafter6,746  
$9,576  

Year(in millions)
2017 (remaining)$12
201859
201955
202056
202157
Thereafter6,458
 $6,697

Note 7: Derivative Instruments and Hedging Activities

During the nine months ended September 30, 2017 and 2016, derivatives were used to hedge the interest rate risk associated with variable-rate debt, as well as foreign exchange risk associated with certain foreign currency denominated cash balances. During the nine months ended September 30, 2017, derivatives were also used to hedge the foreign exchange risk associated with management and franchise fees.

Cash Flow Hedges

In May 2017, we began hedging foreign exchange-based cash flow variability in certain of our foreign currency denominated management and franchise fees using forward contracts (the "Fee Forward Contracts"). We elected to designate these Fee Forward Contracts as cash flow hedges for accounting purposes, and we record the change in fair value of the effective portions of these contracts in other comprehensive income (loss) until an individual contract matures. The effective portion of the hedges are reclassified from accumulated other comprehensive loss to earnings in our condensed consolidated statement of operations in the same period that the fee revenue is earned. As of September 30, 2017, the Fee Forward Contracts had an aggregate notional amount of $22 million and maturities of 24 months or less.

In March 2017, we entered into two interest rate swap agreements with notional amounts of $1.6 billion and $750 million, which swap one-month LIBOR on the Term Loans to fixed rates of 1.98 percent and 2.02 percent, respectively, and expire in March 2022. We elected to designate these interest rate swaps as cash flow hedges for accounting purposes.

Non-designated Hedges

As of September 30, 2017, we held short-term forward contracts with an aggregate notional amount of $284 million to offset exposure to fluctuations in certain of our foreign currency denominated cash balances. We elected not to designate these forward contracts as hedging instruments.

In August and September 2016, we dedesignated four interest rate swaps (the "2013 Interest Rate Swaps") that were previously designated as cash flow hedges as they no longer met the criteria for hedge accounting. Theseinterest rate swaps, which had an aggregate notional amount of $1.45 billion and swapped three-month LIBOR on the Term Loans to a fixed rate of 1.87 percent, were settled in March 2017.




Fair Value of Derivative Instruments

We measure our derivative instruments at fair value, which is estimated using a discounted cash flow analysis, and we consider the inputs used to measure the fair value as Level 2 within the fair value hierarchy. The discounted cash flow analysis reflects the contractual terms of the derivatives, including the period to maturity, and uses observable market-based inputs of similar instruments, including interest rate curves and spot and forward rates, as applicable, as well as option volatility. The fair values of our derivative instruments in our condensed consolidated balance sheets were as follows:
   September 30, December 31,
 Balance Sheet Classification 2017 2016
   (in millions)
Cash Flow Hedges(1):
     
Interest rate swapsOther liabilities $13
 N/A
      
Non-designated Hedges:     
Interest rate swapsOther liabilities N/A
 $12
Forward contractsOther current assets 1
 3
Forward contractsAccounts payable, accrued expenses and other 1
 4
____________
(1)
The fair value of the Fee Forward Contracts as of September 30, 2017 was less than $1 million.

Earnings Effect of Derivative Instruments

The gains and losses recognized in our condensed consolidated statements of operations and condensed consolidated statements of comprehensive income before any effect for income taxes were as follows: 
   Three Months Ended Nine Months Ended
   September 30, September 30,
 Classification of Gain (Loss) Recognized 2017 2016 2017 2016
   (in millions)
Cash Flow Hedges(1)(2):
         
Interest rate swapsOther comprehensive income (loss) $3
 $3
 $(13) $(7)
Forward contractsOther comprehensive income (loss) (1) N/A
 (1) N/A
          
Non-designated Hedges:         
Interest rate swapsOther non-operating income, net 
 (1) 2
 (1)
Interest rate swaps(3)
Interest expense (3) (1) (8) (1)
Forward contractsGain (loss) on foreign currency transactions 3
 4
 10
 7
____________
(1)
There were no amounts recognized in earnings related to hedge ineffectiveness or amounts excluded from hedge effectiveness testing during the three and nine months ended September 30, 2017 and 2016.
(2)
The earnings effect of the Fee Forward Contracts on fee revenues for the three and nine months ended September 30, 2017 was less than $1 million.
(3)
These amounts are related to the dedesignation of the 2013 Interest Rate Swaps as cash flow hedges and were reclassified from accumulated other comprehensive loss as the underlying transactions occurred.



Note 8:7: Fair Value Measurements


We did not elect the fair value measurement option for any of our financial assets or liabilities. The fair values of certain financial instruments and the hierarchy level we used to estimate the fair values are shown below, see Note 7: "Derivative Instruments and Hedging Activities" for the fair value information of our derivatives:
 September 30, 2017
   Hierarchy Level
 Carrying Value Level 1 Level 2 Level 3
 (in millions)
Assets:       
Cash equivalents$283
 $
 $283
 $
Restricted cash equivalents12
 
 12
 
Liabilities:       
Long-term debt(1)
6,355
 2,576
 
 3,959

 December 31, 2016
   Hierarchy Level
 Carrying Value Level 1 Level 2 Level 3
 (in millions)
Assets:       
Cash equivalents$782
 $
 $782
 $
Restricted cash equivalents11
 
 11
 
Liabilities:       
Long-term debt(1)
6,369
 2,516
 
 4,006
____________
(1)
The carrying values include unamortized deferred financing costs and discount. The carrying values and fair values exclude capital lease obligations and other debt.

The fair values of financial instruments not included in these tables are estimated to be equal to their carrying values as of September 30, 2017 and December 31, 2016. Our estimatesEstimates of the fair values of our financial instruments and nonfinancial assets were determined using available market information and appropriate valuation methods. Considerable judgment is necessary to interpret market data and develop the estimated fair values.


Cash equivalents and restricted cash equivalents primarily consisted of short-term interest-bearing money market funds with maturities of less than 90 days and time deposits. The estimated fair values were based on available market pricing informationof certain financial instruments and the hierarchy level we used to estimate the fair values are shown below:

March 31, 2020
Hierarchy Level
Carrying ValueLevel 1Level 2Level 3
(in millions)
Assets:
Cash equivalents$1,385  $—  $1,385  $—  
Restricted cash equivalents10  —  10  —  
Liabilities:
Long-term debt(1)
9,229  4,671  —  4,134  
Interest rate swaps92  —  92  —  

December 31, 2019
Hierarchy Level
Carrying ValueLevel 1Level 2Level 3
(in millions)
Assets:
Cash equivalents$117  $—  $117  $—  
Restricted cash equivalents32  —  32  —  
Liabilities:
Long-term debt(1)
7,731  5,230  —  2,834  
Interest rate swaps37  —  37  —  
____________
(1)The carrying values include unamortized deferred financing costs and discount. The carrying values and fair values exclude finance lease liabilities and other debt.

We measure our interest rate swaps at fair value, which was estimated using a discounted cash flow analysis that reflects the contractual terms of the interest rate swaps, including the period to maturity, and uses observable market-based inputs of similar financial instruments.instruments, including interest rate curves, as applicable. Our interest rate swaps are included in other long-term liabilities in our condensed consolidated balance sheets.


10


The estimated fair values of our nonfinancial assets that were measured at fair value on a non-recurring basis during the three months ended March 31, 2020 were as follows:

Carrying ValueImpairment Losses
Fair Value(1)
(in millions)
Other intangible assets, net(2)
$46  $(46) $—  
Operating lease right-of-use assets(2)
86  (45) 41  
Property and equipment, net(2)
29  (21)  
____________
(1)Fair value measurements using significant Level 1 long-term debt3 unobservable inputs.
(2)Related to certain hotel properties under operating and finance leases in our ownership segment.

We assessed recoverability of the assets included in the table above using estimates of undiscounted net cash flows, and concluded that the carrying values of the assets were not fully recoverable. We then estimated the fair value of these assets using discounted cash flow analyses, which included an estimate of the impact of the COVID-19 pandemic on each leased property based on prices in active debt markets.the expected recovery term. Estimated stabilized growth rates after the recovery period ranged from 1.7 percent to 4.8 percent, and discount rates ranged from 7.0 percent to 12.0 percent, with the weighted average, based on relative impairment losses, for both inputs being at the lower end of each of the ranges. The estimatedstabilized growth rates after recovery and discount rates used for the fair value of the assets reflect the risk profile of the underlying cash flows and the individual markets where the assets are located, and are not necessarily indicative of our hotel portfolio as a whole.

The fair values of financial instruments not included in these tables are estimated to be equal to their carrying values as of March 31, 2020 and December 31, 2019.

Note 8: Leases

We lease hotel properties, land, corporate office space and equipment used at hotels and corporate offices, with our Level 3 long-term debtmost significant lease liabilities related to hotel properties. As of March 31, 2020, we leased 52 hotels under operating leases and 6 hotels under finance leases, 2 of which were basedthe liabilities of consolidated VIEs and were non-recourse to us. Our hotel leases expire at various dates, with varying renewal and termination options. During the three months ended March 31, 2020, we recognized $45 million and $2 million of impairment losses related to certain operating and finance lease right-of-use ("ROU") assets, respectively, included in impairment losses in our condensed consolidated statement of operations; see Note 7: "Fair Value Measurements" for additional information.
Supplemental balance sheet information related to leases was as follows:

March 31,December 31,
20202019
(dollars in millions)
Operating leases:
Operating lease right-of-use assets$770  $867  
Accounts payable, accrued expenses and other146  133  
Operating lease liabilities966  1,037  
Finance leases:
Property and equipment, net$52  $52  
Current maturities of long-term debt41  37  
Long-term debt208  208  
Weighted average remaining lease term:
Operating leases12.7 years12.8 years
Finance leases8.2 years8.6 years
Weighted average discount rate:
Operating leases3.77 %3.76 %
Finance leases5.74 %5.83 %

11


The components of lease expense were as follows:

Three Months Ended
March 31,
20202019
(in millions)
Operating lease expense for fixed payments$35  $37  
Finance lease expense:
Amortization of ROU assets  
Interest on lease liabilities  
Variable lease expense(1)
 19  
____________
(1)Includes amounts related to operating leases and interest payments on indicative quotes receivedfinance leases.

Supplemental cash flow information related to leases was as follows:

Three Months Ended
March 31,
20202019
(in millions)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$29  $48  
Financing cash flows from finance leases10  11  
ROU assets obtained in exchange for lease liabilities in non-cash transactions:
Operating leases(1)
 —  
Finance leases11  42  
____________
(1)Amount was less than $1 million for similar issuances.the three months ended March 31, 2019.


Our future minimum lease payments as of March 31, 2020 were as follows:

Operating
Leases
Finance
Leases
Year(in millions)
2020 (remaining)$142  $44  
2021169  45  
2022139  36  
2023124  30  
2024103  30  
Thereafter758  135  
Total minimum lease payments1,435  320  
Less: imputed interest(323) (71) 
Total lease liabilities$1,112  $249  

Note 9: Income Taxes


At the end of each quarter, we estimate the effective income tax rate expected to be applied for the full year.year to ordinary income, which excludes discrete items. Discrete items that were recognized during the three months ended March 31, 2020 included impairment losses and the vesting of certain share-based compensation awards, which provided us with tax benefits. The effective income tax rate for the full year is determined by the level and composition of pre-tax income or loss,(loss) before income taxes, excluding discrete items as discussed above, which is subject to federal, foreign, state, local and localforeign income taxes.

Our total unrecognized tax benefits as of September 30, 2017 were $165 million. We accrued approximately $33 million The Company's forecast includes losses for the paymentfull year in many foreign jurisdictions. For certain foreign jurisdictions, we expect to have net operating losses ("NOLs"), which we expect to be utilized in future periods. However, as future utilization of interest and penalties asNOLs reduces foreign taxes paid, we expect U.S. foreign tax credits to be reduced, thereby reducing or eliminating the tax benefit of September 30, 2017. Includedthe NOLs on a global basis. Because of the reduced global tax benefit of NOLs in the balance of unrecognized tax benefits as of September 30, 2017 was $161 million associated with positions that, if favorably resolved, would provide a benefit tothese specific jurisdictions, our effective income tax rate.

In April 2014, we received 30-day Letters fromrate estimate is lower than the Internal Revenue Service ("IRS") and the Revenue Agents Report ("RAR")combined U.S. statutory rate. Due to forecasted losses before income taxes for the 2006 and October 2007full year, the Company is forecasting an overall tax years. We disagreed with several of the proposed adjustments in the RAR, filed a formal appeals protest with the IRS and did not make any tax payments related to this audit. The issues being protested in appeals relate to assertions by the IRS that: (i) certain foreign currency denominated intercompany loans from our foreign subsidiaries to certain U.S. subsidiaries should be recharacterized as equity for U.S. federal income tax purposes and constitutebenefit.

12



deemed dividends from such foreign subsidiaries to our U.S. subsidiaries; (ii) in calculating the amount of U.S. taxable income resulting from our Hilton Honors guest loyalty program, we should not reduce gross income by the estimated costs of future redemptions, but rather such costs would be deductible at the time the points are redeemed; and (iii) certain foreign currency denominated loans issued by one of our Luxembourg subsidiaries whose functional currency is the U.S. dollar ("USD"), should instead be treated as issued by one of our Belgian subsidiaries whose functional currency is the euro, and thus foreign currency gains and losses with respect to such loans should have been measured in euros, instead of USD. Additionally, in January 2016, we received a 30-day Letter from the IRS and the RAR for the December 2007 through 2010 tax years. The RAR includes the proposed adjustments for tax years December 2007 through 2010, which reflect the carryover effect of the three protested issues from 2006 through October 2007. These proposed adjustments will also be protested in appeals and formal appeals protests have been submitted. In total, the proposed adjustments sought by the IRS would result in additional U.S. federal tax owed of approximately $874 million, excluding interest and penalties and potential state income taxes. The portion of this amount related to Hilton Honors would result in a decrease to our future tax liability when the points are redeemed. We disagree with the IRS's position on each of these assertions and intend to vigorously contest them. However, based on continuing appeals process discussions with the IRS, we believe that it is more likely than not that we will not recognize the full benefit related to certain of the issues being appealed. Accordingly, we have recorded $48 million of unrecognized tax benefits related to these issues.

We file income tax returns, including returns for our subsidiaries, with federal, state, local and foreign tax jurisdictions. We are under regular and recurring audit by the IRSInternal Revenue Service ("IRS") and other taxing authorities on open tax positions. The timing of the resolution of tax audits is highly uncertain, as are the amounts, if any, that may ultimately be paid upon such resolution. Changes may result from the conclusion of ongoing audits, appeals or litigation in federal, state, local and foreign tax jurisdictions or from the resolution of various proceedings between the U.S. and foreign tax authorities. We are no longer subject to U.S. federal income tax examination for years through 2004. As of September 30, 2017,March 31, 2020, we remain subject to federal and state examinations of our income tax returns for tax years from 2005 through 2015, state examinations from 2005 through 20162018 and foreign examinations of our income tax returns for thetax years from 1996 through 2016.2019.


StateOur total unrecognized tax benefits as of March 31, 2020 and December 31, 2019 were $394 million and $395 million, respectively. As of March 31, 2020 and December 31, 2019, we had accrued approximately $55 million and $52 million, respectively, for interest and penalties related to our unrecognized tax benefits. Included in the balances of unrecognized tax benefits as of March 31, 2020 and December 31, 2019 was $380 million associated with positions that, if favorably resolved, would provide a benefit to our effective income tax returns are generally subject to examinationrate.

In prior periods, we received 30-day Letters from the IRS and the Revenue Agents Reports ("RARs") for a periodthe 2006 through the 2013 tax years. We disagreed with several of three to fivethe proposed adjustments in the RARs and filed formal appeals protests with the IRS. The unsettled proposed adjustments sought by the IRS for the tax years after filing the respective return; however, the state effect of anywith open audits would result in additional U.S. federal tax return changes remains subjectowed of approximately $817 million, excluding interest and penalties and potential state income taxes. We disagree with the IRS's position on each of their assertions and intend to examination by various states for a period generallyvigorously contest them. However, based on continuing appeals process discussions with the IRS, we believe that it is more likely than not that we will not recognize the full benefit related to certain of upthe issues being appealed. Accordingly, as of March 31, 2020, we had recorded $58 million of unrecognized tax benefits related to one year after formal notification to the states. The statute of limitations for the foreign jurisdictions generally ranges from three to ten years after filing the respective tax return.these issues.


Note 10: Share-Based Compensation


DuringWe recognized a benefit related to share-based compensation of $12 million during the ninethree months ended September 30,March 31, 2020 and expense of $34 million during the three months ended March 31, 2019, which included amounts reimbursed by hotel owners. The benefit recognized during the three months ended March 31, 2020 was primarily due to the reversal of expense recognized in prior periods, as a result of the determination that the performance conditions of certain share-based compensation awards were no longer probable of achievement.

As part of the Hilton 2017 Omnibus Incentive Plan (the "2017 Plan"), we issuedaward time-vesting restricted stock units and restricted stock (collectively, "RSUs"), nonqualified stock options ("options") and performance-vesting restricted stock units and restricted stock (collectively, "performanceRSUs ("performance shares") to our employees and deferred share units ("DSUs") to members of our board of directors under our 2013 and 2017 Omnibus Incentive Plans. We recognized share-based compensation expense of $32 million and $23 million during the three months ended September 30, 2017 and 2016, respectively, and $91 million and $62 million during the nine months ended September 30, 2017 and 2016, respectively, which included amounts reimbursed by hotel owners.eligible employees. As of September 30, 2017,March 31, 2020, unrecognized compensation costs for unvested awards wasunder the 2017 Plan were approximately $135$210 million, which are expected to be recognized over a weighted-average period of 1.92.0 years on a straight-line basis. As of September 30, 2017,March 31, 2020, there were 17,970,11312.5 million shares of common stock available for future issuance under ourthe 2017 Omnibus Incentive Plan, plus any shares subject to awards outstanding under ourthe 2013 Omnibus Incentive Plan, which will become available for issuance under ourthe 2017 Omnibus Incentive Plan as a result ofif such outstanding awards expiringexpire or terminatingare terminated or beingare canceled or forfeited.


All share and share-related information presented for periods prior to January 3, 2017 have been adjusted to reflectRSUs

During the Reverse Stock Split. See Note 1: "Organization and Basis of Presentation" for additional information.

Effect of the Spin-offs on Equity Awards

In connectionthree months ended March 31, 2020, we granted 0.91 million RSUs with the spin-offs, the outstanding share-based compensation awards held by employees transferring to Park and HGV were converted to equity awards in Park and HGV common stock, respectively.

Share-based compensation awards of employees remaining at Hilton were adjusted using a conversion factor in accordance with the anti-dilution provisions of the 2013 Omnibus Incentive Plan with the intent to preserve the intrinsic value of the original awards (the "Conversion Factor"). The adjustments were determined by comparing theweighted average grant date fair value per share of such awards immediately prior to the spin-offs to the fair value of such awards immediately after the spin-offs. The comparison resulted in


no incremental compensation expense. Equity awards that were adjusted generally remain subject to the same vesting, expiration and other terms and conditions as applied to the awards immediately prior to the spin-offs.

RSUs

The following table summarizes the activity of our RSUs during the nine months ended September 30, 2017:
 Number of Shares Weighted Average Grant Date Fair Value per Share
Outstanding as of December 31, 20161,624,541
 $65.24
Conversion from performance shares upon completion of the spin-offs(1)
671,604
 72.42
Effect of the spin-offs(2)
439,113
 57.60
Granted1,467,396
 58.80
Vested(2)
(881,070) 47.26
Forfeited(2)
(136,810) 50.27
Outstanding as of September 30, 2017(2)
3,184,774
 52.67
____________
(1)
Represents all performance shares outstanding as of December 31, 2016.
(2)
The weighted average grant date fair value was adjusted to reflect the Conversion Factor.

The RSUs granted during the nine months ended September 30, 2017$93.43, which generally vest in equal annual installments over two or three years from the date of grant.


Options


The following table summarizesDuring the activity of our options during the ninethree months ended September 30, 2017:
 Number of Options Weighted Average Exercise Price per Share
Outstanding as of December 31, 20161,076,031
 $66.83
Effect of the spin-offs(1)
251,145
 57.60
Granted748,965
 58.40
Exercised(1)
(44,336) 46.12
Forfeited or expired(1)
(20,799) 53.47
Outstanding as of September 30, 2017(1)
2,011,006
 51.22
Exercisable as of September 30, 2017(1)
759,350
 48.32
____________
(1)
The weighted average exercise price was adjusted to reflect the Conversion Factor.

TheMarch 31, 2020, we granted 0.75 million options granted during the nine months ended September 30, 2017with a weighted average exercise price per share of $93.33, which vest over three years from the date of grant in equal annual installments and terminate 10 years from the date of grant or earlier if the individual’s service terminates under certain circumstances.


13


The weighted average grant date fair value per share of the options granted during the ninethree months ended September 30, 2017March 31, 2020 was $13.96,$21.47, which was determined using the Black-Scholes-Merton option-pricing model with the following assumptions:

Expected volatility(1)
24.0023.69 %
Dividend yield(2)
0.92 - 1.03%0.55 
%
Risk-free rate(3)
1.93 - 2.03%0.96 
%
Expected term (in years)(4)
6.0
____________
(1)
Estimated using historical movement of Hilton's stock price and, due to limited trading history, historical volatility of our peer group over a time period consistent with our expected term assumption.
(2)
Estimated based on the expected annualized dividend payment at the date of grant.
(3)
Based on the yields of U.S. Department of Treasury instruments with similar expected lives.
(4)
Estimated using the average of the vesting periods and the contractual term of the options.

(1)Estimated using historical movement of Hilton's stock price.

(2)Estimated based on the quarterly dividend and the three-month average stock price at the date of grant.

(3)Based on the yields of U.S. Department of Treasury instruments with similar expected lives.
(4)Estimated using the average of the vesting periods and the contractual term of the options.

As of March 31, 2020, 2.0 million options were exercisable.

Performance Shares

As of December 31, 2016, we had outstanding performance awards based on a measure of the Company’s total shareholder return relative to the total shareholder returns of members of a peer company group ("relative shareholder return") and based on the Company’s earnings before interest expense, income taxes and depreciation and amortization ("EBITDA") compound annual growth rate ("CAGR"). Upon completion of the spin-offs, we converted all 671,604 outstanding performance shares to RSUs based on a 100 percent achievement percentage with the same vesting periods as the original awards.


During the ninethree months ended September 30, 2017,March 31, 2020, we issuedgranted 0.35 million performance shares with 50 percent of the shares subject to achievement based on the Company's EBITDA CAGR and the other 50 percent of the shares subject to achievement based on the Company’s free cash flow ("FCF")a weighted average grant date fair value per share CAGR ("FCF CAGR").of $93.33. The performance shares are settled at the end of the three-year performance period. Weperiod with: (i) 50 percent of the awards subject to achievement based on the compound annual growth rate ("CAGR") of the Company's earnings before interest expense, income tax expense (benefit) and depreciation and amortization ("EBITDA"), adjusted to exclude certain items ("Adjusted EBITDA") and (ii) 50 percent of the awards subject to achievement based on the Company’s free cash flow per share CAGR. The total number of performance shares that vest related to each performance measure is based on an achievement factor, which is estimated each reporting period, that ranges from a 0 percent to 200 percent payout, with 100 percent being the target. As of March 31, 2020, we determined that the performance conditionconditions for these awards isthe outstanding 2018 performance shares were not probable of achievement, and asthat the performance conditions for the outstanding 2019 and 2020 performance shares were probable of September 30, 2017,achievement, for which we recognized compensation expense based onat the anticipatedtarget achievement percentage of 200 percent and 100 percent for the performance awards based on EBITDA CAGR and FCF CAGR, respectively. As of September 30, 2017, there were no outstanding performance shares based on relative shareholder return.percentage.


The following table summarizes the activity of our performance shares during the nine months ended September 30, 2017:
 EBITDA CAGR FCF CAGR
 Number of Shares Weighted Average Grant Date Fair Value per Share Number of Shares Weighted Average Grant Date Fair Value per Share
Outstanding as of December 31, 2016335,802
 $68.09
 
 N/A
Conversion to RSUs upon completion of the spin-offs(335,802) 68.09
 
 N/A
Granted179,006
 58.40
 178,975
 $58.40
Forfeited(2,915) 58.02
 (2,914) 58.02
Outstanding as of September 30, 2017176,091
 58.41
 176,061
 58.41

DSUs

During the nine months ended September 30, 2017, we issued to our independent directors 15,288 DSUs with a weighted average grant date fair value of $65.39, which are fully vested and non-forfeitable on the grant date. DSUs are settled for shares of our common stock and deliverable upon the earlier of termination of the individual's service on our board of directors or a change in control.

Note 11: Stockholders' Equity and Accumulated Other Comprehensive Loss

The changes in the components of stockholders' equity were as follows:
 Equity Attributable to Hilton Stockholders    
     Treasury Stock Additional
Paid-in
Capital
 Accumulated Deficit 
Accumulated
Other
Comprehensive
Loss
    
 Common Stock     
Noncontrolling
Interests(1)
  
 Shares Amount      Total
 (in millions)
Balance as of December 31, 2016(2)
329
 $3
 $
 $10,220
 $(3,323) $(1,001) $(50) $5,849
Share-based compensation2
 
 
 52
 
 
 
 52
Repurchases of common stock(10) 
 (625) 
 
 
 
 (625)
Net income
 
 
 
 419
 
 4
 423
Other comprehensive income (loss)
 
 
 
 
 118
 (1) 117
Dividends
 
 
 
 (148) 
 
 (148)
Spin-offs of Park and HGV
 
 
 
 (4,331) 63
 49
 (4,219)
Cumulative effect of the adoption of ASU 2016-09
 
 
 1
 (1) 
 
 
Distributions
 
 
 
 
 
 (1) (1)
Balance as of September 30, 2017321
 $3
 $(625) $10,273
 $(7,384) $(820) $1
 $1,448



 Equity Attributable to Hilton Stockholders    
     Additional
Paid-in
Capital
 Accumulated Deficit 
Accumulated
Other
Comprehensive
Loss
    
 Common Stock    
Noncontrolling
Interests(1)
  
 Shares Amount     Total
 (in millions)
Balance as of December 31, 2015(2)
329
 $3
 $10,158
 $(3,392) $(784) $(34) $5,951
Share-based compensation1
 
 47
 
 
 
 47
Net income
 
 
 735
 
 11
 746
Other comprehensive loss
 
 
 
 (42) (1) (43)
Dividends
 
 
 (209) 
 
 (209)
Cumulative effect of the adoption of ASU 2015-02
 
 
 
 
 5
 5
Distributions
 
 
 
 
 (6) (6)
Balance as of September 30, 2016(2)
330
 $3
 $10,205
 $(2,866) $(826) $(25) $6,491
____________
(1)
Other comprehensive loss for the nine months ended September 30, 2017 and 2016 was related to a pension liability adjustment and a currency translation adjustment, respectively.
(2)
Common stock and additional paid-in capital were adjusted to reflect the Reverse Stock Split. See Note 1: "Organization and Basis of Presentation" for additional information.

In February 2017, our board of directors authorized a stock repurchase program of up to $1.0 billion of the Company's common stock. During the nine months ended September 30, 2017, we repurchased 9,993,158 shares of common stock under the program at a total cost of $625 million, including the June 2017 repurchase of 1,500,000 shares from Blackstone for a total cost of $99 million. As of September 30, 2017, $375 million remained available for share repurchases under the program. See Note 16: Subsequent Eventsfor the repurchase of additional shares from Blackstone in October 2017.


The changes in the components of accumulated other comprehensive loss, net of taxes, were as follows:
 
Currency Translation Adjustment(1)
 
Pension Liability Adjustment(2)
 
Cash Flow Hedge Adjustment(3)
 Total
 (in millions)
Balance as of December 31, 2016$(738) $(251) $(12) $(1,001)
Other comprehensive income (loss) before reclassifications116
 (1) (9) 106
Amounts reclassified from accumulated other comprehensive loss1
 6
 5
 12
Net current period other comprehensive income (loss)117
 5
 (4) 118
Spin-offs of Park and HGV63
 
 
 63
Balance as of September 30, 2017$(558) $(246) $(16) $(820)

 
Currency Translation Adjustment(1)
 
Pension Liability Adjustment(2)
 
Cash Flow Hedge Adjustment(3)
 Total
 (in millions)
Balance as of December 31, 2015$(580) $(194) $(10) $(784)
Other comprehensive loss before reclassifications(40) (2) (4) (46)
Amounts reclassified from accumulated other comprehensive loss(1) 4
 1
 4
Net current period other comprehensive income (loss)(41) 2
 (3) (42)
Balance as of September 30, 2016$(621) $(192) $(13) $(826)
____________
(1)
Includes net investment hedges and intra-entity foreign currency transactions that are of a long-term investment nature. Amounts reclassified relate to gains on net investment hedges and, for the nine months ended September 30, 2017, also the release of currency translation adjustments due to the termination of a lease contract. The reclassifications were recognized in gain (loss) on foreign currency transactions in our condensed consolidated statements of operations and are presented net of a less than $1 million tax benefit and expense for the nine months ended September 30, 2017 and 2016, respectively.
(2)
Amounts reclassified include the amortization of prior service cost and the amortization of net loss that were included in our computation of net periodic pension cost. They were recognized in general and administrative expenses in our condensed consolidated statements of operations and are presented net of a $2 million and $3 million tax benefit for the nine months ended September 30, 2017 and 2016, respectively.
(3)
Amounts reclassified relate to the 2013 Interest Rate Swaps, were recognized in interest expense in our condensed consolidated statements of operations and are presented net of a tax benefit of $3 million and less than $1 million for the nine months ended September 30, 2017 and 2016, respectively.



Note 12:11: Earnings Per Share


The following table presents the calculation of basic and diluted earnings per share ("EPS"). All historical share and per share amounts have been adjusted to reflect the Reverse Stock Split. See Note 1: "Organization and Basis of Presentation" for additional information.:

Three Months Ended Nine Months EndedThree Months Ended
September 30, September 30,March 31,
2017 2016 2017 201620202019
(in millions, except per share amounts)(in millions, except per share amounts)
Basic EPS:       Basic EPS:
Numerator:       Numerator:
Net income from continuing operations attributable to Hilton stockholders$179
 $87
 $419
 $375
Net income attributable to Hilton stockholdersNet income attributable to Hilton stockholders$18  $158  
Denominator:       Denominator:
Weighted average shares outstanding322
 329
 326
 329
Weighted average shares outstanding277  293  
Basic EPS$0.56
 $0.27
 $1.29
 $1.14
Basic EPS$0.06  $0.54  
       
Diluted EPS:       Diluted EPS:
Numerator:       Numerator:
Net income from continuing operations attributable to Hilton stockholders$179
 $87
 $419
 $375
Net income attributable to Hilton stockholdersNet income attributable to Hilton stockholders$18  $158  
Denominator:       Denominator:
Weighted average shares outstanding325
 331
 328
 330
Weighted average shares outstanding280  295  
Diluted EPS$0.55
 $0.27
 $1.28
 $1.14
Diluted EPS$0.06  $0.54  


ApproximatelyApproximately 1 million share-based compensation awards were excluded from the weighted average shares outstanding used in the computation of diluted EPS for the three and nine months ended September 30, 2017March 31, 2020 and 20162019 because their effect would have been anti-dilutive under the treasury stock method.


14


Note 12: Stockholders' Equity (Deficit) and Accumulated Other Comprehensive Loss

The following tables present the changes in the components of stockholders' equity (deficit):

Three Months Ended March 31, 2020
Equity (Deficit) Attributable to Hilton Stockholders
Treasury StockAdditional
Paid-in
Capital
Accumulated DeficitAccumulated
Other
Comprehensive
Loss
Common StockNoncontrolling
Interests
SharesAmountTotal
(in millions)
Balance as of December 31, 2019279  $ $(4,169) $10,489  $(5,965) $(840) $10  $(472) 
Net income—  —  —  —  18  —  —  18  
Other comprehensive loss—  —  —  —  —  (59) —  (59) 
Dividends—  —  —  —  (42) —  —  (42) 
Repurchases of common stock(3) —  (279) —  —  —  —  (279) 
Share-based compensation —  (14) (46) —  —  —  (60) 
Cumulative effect of the adoption of ASU 2016-13—  —  —  —  (10) —  —  (10) 
Balance as of March 31, 2020277  $ $(4,462) $10,443  $(5,999) $(899) $10  $(904) 

Three Months Ended March 31, 2019
Equity (Deficit) Attributable to Hilton Stockholders
Treasury StockAdditional
Paid-in
Capital
Accumulated DeficitAccumulated
Other
Comprehensive
Loss
Common StockNoncontrolling
Interests
SharesAmountTotal
(in millions)
Balance as of December 31, 2018295  $ $(2,625) $10,372  $(6,417) $(782) $ $558  
Net income—  —  —  —  158  —   159  
Other comprehensive loss—  —  —  —  —  (16) —  (16) 
Dividends—  —  —  —  (43) —  —  (43) 
Repurchases of common stock(4) —  (296) —  —  —  —  (296) 
Share-based compensation —  —   —  —  —   
Cumulative effect of the adoption of ASU 2016-02—  —  —  —  (256) —  —  (256) 
Balance as of March 31, 2019292  $ $(2,921) $10,374  $(6,558) $(798) $ $108  

In March 2020, our board of directors authorized the repurchase of an additional $2.0 billion under our existing stock repurchase program, bringing total authorizations under the program to $5.5 billion. Subsequent to the additional authorization, on March 26, 2020, we announced the suspension of share repurchases, with no share repurchases made after March 5, 2020, as well as the payment of dividends, other than those that were already declared, which is expected to be temporary. The stock repurchase program remains authorized by the board of directors, and we may resume share repurchases in the future at any time, depending on market conditions, our capital needs and other factors. As of March 31, 2020, approximately $2.2 billion remained available for share repurchases under the program.

The changes in the components of accumulated other comprehensive loss, net of taxes, were as follows:

Currency Translation Adjustment(1)
Pension Liability Adjustment(2)
Cash Flow Hedge Adjustment(3)
Total
(in millions)
Balance as of December 31, 2019  $(549) $(269) $(22) $(840) 
Other comprehensive loss before reclassifications(25) (1) (34) (60) 
Amounts reclassified from accumulated other comprehensive loss  (2)  
Net current period other comprehensive income (loss)(24)  (36) (59) 
Balance as of March 31, 2020  $(573) $(268) $(58) $(899) 
15


Currency Translation Adjustment(1)
Pension Liability Adjustment(2)
Cash Flow Hedge Adjustment(3)
Total
(in millions)
Balance as of December 31, 2018  $(545) $(260) $23  $(782) 
Other comprehensive loss before reclassifications(3) —  (13) (16) 
Amounts reclassified from accumulated other comprehensive loss—   (2) —  
Net current period other comprehensive income (loss)(3)  (15) (16) 
Balance as of March 31, 2019  $(548) $(258) $ $(798) 
____________
(1)Includes net investment hedges and intra-entity foreign currency transactions that are of a long-term investment nature. Amount reclassified for the three months ended March 31, 2020 related to the liquidation of an investment in a foreign entity and was recognized net of taxes in gain on foreign currency transactions in our condensed consolidated statement of operations.
(2)Amounts reclassified related to the amortization of prior service cost and amortization of net loss and were recognized net of taxes in other non-operating income, net in our condensed consolidated statements of operations.
(3)Amounts reclassified related to interest rate swaps and forward contracts that hedge our foreign currency denominated fees and were recognized net of taxes in interest expense and franchise and licensing fees, base and other management fees and other revenues from managed and franchised properties, respectively, in our condensed consolidated statements of operations.

Note 13: Business Segments


We are a hospitality company with operations organized in two2 distinct operating segments following the spin-offs:segments: (i) management and franchise;franchise and (ii) ownership. These segments are managed and reported separately because of their distinct economic characteristics.


The management and franchise segment includes all of the hotels we manage for third-party owners, as well as all franchised hotels operated or managed by someone other than us. As of September 30, 2017, this segment included 639 managed hotels and 4,408 franchised hotels consisting of 807,387 total rooms, which includes 67 hotels with 35,406 rooms that were previously owned or leased by Hilton or unconsolidated affiliates of Hilton and, upon completion of the spin-offs, were owned or leased by Park or unconsolidated affiliates of Park. This segment also earns licensing fees from Hilton Grand Vacations Inc. ("HGV") and strategic partnerships for the right to use certain Hilton marks and IP, as well as fees for managing properties in our ownership segment. As of March 31, 2020, this segment included 694 managed hotels and effective upon completion5,348 franchised hotels consisting of 948,433 total rooms, of which approximately 695 hotels had temporarily suspended operations at some point in time during the three months ended March 31, 2020 as a result of the spin-offs, a license fee from HGV for the exclusive right to use certain Hilton marks and intellectual property in HGV's timeshare business.COVID-19 pandemic.


As of September 30, 2017,March 31, 2020, the ownership segment included 7365 properties totaling 22,20420,562 rooms, comprising 64of which approximately 35 hotels had temporarily suspended operations at some point in time during the three months ended March 31, 2020 as a result of the COVID-19 pandemic. The segment comprised 57 hotels that we wholly owned or leased, one1 hotel leasedowned by a consolidated non-wholly owned entity, two2 hotels leased by consolidated VIEs and six5 hotels owned or leased by unconsolidated affiliates.


Prior to the spin-offs, the performance of our operating segments was evaluated primarily on Adjusted EBITDA. Following the spin-offs, theThe performance of our operating segments is evaluated primarily on operating income, without allocating corporate and other revenues and other expenses or general and administrative expenses, since we have simplified our operating segments and certain adjustments included in Adjusted EBITDA on a segment basis are no longer applicable.expenses.



16



The following table presents revenues for our reportable segments, reconciled to consolidated amounts:

Three Months Ended
Three Months Ended Nine Months EndedMarch 31,
September 30, September 30,20202019
2017 2016 2017 2016(in millions)
(in millions)
Management and franchise(1)
$524
 $418
 $1,483
 $1,191
Franchise and licensing fees Franchise and licensing fees  $342  $385  
Base and other management fees(1)
Base and other management fees(1)
66  92  
Incentive management fees Incentive management fees  23  55  
Management and franchiseManagement and franchise431  532  
Ownership388
 372
 1,065
 1,089
Ownership210  312  
Segment revenues912
 790
 2,548
 2,280
Segment revenues641  844  
Amortization of contract acquisition costsAmortization of contract acquisition costs(8) (7) 
Other revenues21
 18
 78
 53
Other revenues23  26  
Other revenues from managed and franchised properties1,433
 1,070
 4,264
 3,241
Direct reimbursements from managed and franchised properties(2)
Direct reimbursements from managed and franchised properties(2)
745  775  
Indirect reimbursements from managed and franchised properties(2)
Indirect reimbursements from managed and franchised properties(2)
520  574  
Intersegment fees elimination(1)
(12) (11) (29) (31)
Intersegment fees elimination(1)
(1) (8) 
Total revenues$2,354
 $1,867
 $6,861
 $5,543
Total revenues  $1,920  $2,204  
____________
(1)
Includes management, royalty and intellectual property fees charged to our ownership segment, which were eliminated in our condensed consolidated statements of operations.

(1)Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.
(2)Included in other revenues from managed and franchised properties in our condensed consolidated statements of operations.

The following table presents operating income for our reportable segments, reconciled to consolidated income from continuing operations(loss) before income taxes:

Three Months Ended Nine Months EndedThree Months Ended
September 30, September 30,March 31,
2017 2016 2017 201620202019
(in millions)(in millions)
Management and franchise(1)
$524
 $418
 $1,483
 $1,191
Management and franchise(1)
$431  $532  
Ownership(1)
31
 36
 89
 77
Ownership(1)
(30)  
Segment operating income555
 454
 1,572
 1,268
Segment operating income401  538  
Amortization of contract acquisition costsAmortization of contract acquisition costs(8) (7) 
Other revenues, less other expenses14
 8
 37
 14
Other revenues, less other expenses  
Net other expenses from managed and franchised properties

Net other expenses from managed and franchised properties

(71) (34) 
Depreciation and amortization(83) (90) (259) (273)Depreciation and amortization(91) (84) 
Impairment loss
 
 
 (15)
General and administrative(104) (107) (326) (287)
Gain on sales of assets, net
 
 
 1
General and administrative expenses General and administrative expenses  (60) (107) 
Impairment lossesImpairment losses(112) —  
Operating income382
 265
 1,024
 708
Operating income  68  312  
Interest expense(100) (97) (304) (286)Interest expense  (94) (98) 
Gain (loss) on foreign currency transactions2
 (10) 3
 (36)
Loss on debt extinguishment
 
 (60) 
Gain on foreign currency transactions Gain on foreign currency transactions   —  
Other non-operating income, net5
 
 11
 5
Other non-operating income, net  —   
Income from continuing operations before income taxes$289
 $158
 $674
 $391
Income (loss) before income taxesIncome (loss) before income taxes$(17) $218  
____________
(1)
Includes management, royalty and intellectual property fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.

(1)Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.

The following table presents total assets for our reportable segments, reconciled to consolidated assets of continuing operations:amounts:

March 31,December 31,
20202019
(in millions)
Management and franchise  $11,218  $11,455  
Ownership  1,396  1,610  
Corporate and other3,174  1,892  
$15,788  $14,957  
17


 September 30, December 31,
 2017 2016
 (in millions)
Management and franchise$10,870
 $10,825
Ownership989
 1,032
Corporate and other2,364
 2,529
 $14,223
 $14,386



The following table presents capital expenditures for property and equipment for our reportable segments, reconciled to consolidated capital expenditures of continuing operations:amounts:

Three Months Ended
March 31,
20202019
(in millions)
Ownership$ $11  
Corporate and other 12  
$12  $23  

 Nine Months Ended
 September 30,
 2017 2016
 (in millions)
Ownership$20
 $34
Corporate and other16
 8
 $36
 $42

Note 14: Commitments and Contingencies


We provide performance guarantees to certain owners of hotels that we operate under management contracts. Most of these guarantees allow us to terminate the contract, rather than fund shortfalls, if specified operating performance levels are not achieved. However, in limited cases, we are obligated to fund performance shortfalls.shortfalls, creating variable interests in the ownership entities of the hotels, of which we are not the primary beneficiary. As of September 30, 2017,March 31, 2020, we had five contracts containing4 performance guarantees, with expirations ranging from 20192023 to 2030, with2039, and possible cash outlays totaling approximately $68$19 million. Our obligations under these guarantees in future periods are dependent on the operating performance levelslevel of these hotelsthe related hotel over the remaining termsterm of the performance guarantee. As of March 31, 2020 and December 31, 2019, we accrued current liabilities of $6 million and $3 million, respectively, for our performance guarantees. We may enter into new contracts containing performance guarantees in the future, which could increase our possible cash outlays. We do not have any letters of credit pledged as collateral against our performance guarantees.

We hold interests in VIEs, for which we are not the primary beneficiary, that have entered into loan agreements with third parties. Under the terms of our contractual arrangements with certain of these VIEs, we may provide financial support to such entities under specified circumstances, including default of such a VIE under a third-party loan agreement, and may have the option to acquire a controlling financial interest in such an entity at a predetermined amount. In a circumstance that we provide financial support or exercise our option to acquire an additional interest in a VIE, we may be required to reassess whether we are the primary beneficiary of the VIE. If we determine that we are the primary beneficiary of the VIE, we would be required to consolidate the total assets, liabilities and results of operations of the VIE, which may be material upon consolidation.

As of March 31, 2020, we guaranteed 2 loans for 3 hotels that we franchise or will franchise for a total of $30 million. One of the loans has an initial maturity date in 2022 with two one-year extension options and the other loan will mature in 2023. Although we believe it is unlikely that material payments will be required under these guarantees, there can be no assurance that this will be the case. We do not have any letters of credit pledged as collateral against these guarantees.

We have entered into an agreement with the owners of a hotel that we manage to finance capital expenditures at the hotel. As of September 30, 2017March 31, 2020, we had remaining possible cash outlays related to this agreement of approximately $10 million, which we currently expect to fund in 2020, but timing may be delayed as the plans for the renovations at the hotel may be postponed.

We receive fees from managed and franchised properties to operate our marketing, sales and brand programs on behalf of hotel owners. As of March 31, 2020 and December 31, 2016,2019, we recorded $10had collected an aggregate of $292 million and $11$350 million in excess of amounts expended, respectively, in accounts payable, accrued expenses and other and $12 million and $17 million, respectively, in other liabilities in our condensed consolidated balance sheets for two outstanding performance guarantees that are related to VIEs for which we are not the primary beneficiary.across all programs.


We are involved in litigationvarious claims and lawsuits arising in the normalordinary course of business, some of which includesinclude claims for substantial sums. While the ultimate results of claims and litigation cannot be predicted with certainty, we expect that the ultimate resolution of all pending or threatened claims and litigation as of September 30, 2017March 31, 2020 will not have a material adverse effect on our consolidated financial position, results of operations or cash flows.


Note 15: Condensed Consolidating Guarantor Financial Information15: Subsequent Events


Senior Notes Offering

In October 2013, Hilton Worldwide Finance LLC and Hilton Worldwide Finance Corp. (the "HWF Issuers"), entities that are 100 percent owned by Hilton Worldwide Parent LLC ("HWP"), which is 100 percent owned by the Parent, issued the 2021 Senior Notes. In September 2016,April 2020, Hilton Domestic Operating Company Inc. ("HOC"), an entity incorporated in July 2016 that is 100 percentindirect, wholly owned by Hilton Worldwide Finance LLC and is a guarantorsubsidiary of the 2021Parent, issued $500 million aggregate principal amount of 5.375% Senior Notes due 2025 and $500 million aggregate principal amount of 5.750% Senior Notes and 2027 Senior Notes, assumed the 2024 Senior Notes that were issued in August 2016 by escrow issuers. In March 2017, the HWF Issuers,due 2028, which are guarantors of the 2024 Senior Notes, issued the 2025 Senior Notes and 2027 Senior Notes, and used the net proceeds and available cash to repay in full the 2021 Senior Notes. The 2024 Senior Notes, 2025 Senior Notes and 2027 Senior Notes are collectively referred to as the Senior Notes. The HWF Issuers and HOC are collectively referred to as the Subsidiary Issuers.

The Senior Notes are guaranteed jointly and severally guaranteed on a senior unsecured basis by HWP, the Parent and certain
18


substantially all of the Parent's 100 percentits direct and indirect wholly owned domestic restricted subsidiaries, that are themselves not issuers ofother than HOC, the applicable series of Senior Notes (together,issuer. We will use the "Guarantors''). The indentures that govern the Senior Notes provide that any subsidiary of the Company that provides a guarantee of the Senior Secured Credit Facility will guarantee the Senior Notes. As of September 30, 2017, none of our foreign subsidiaries or U.S. subsidiaries owned by foreign subsidiaries or conducting foreign operations or our non-wholly owned subsidiaries guarantee the Senior Notes (collectively, the "Non-Guarantors").proceeds for general corporate purposes.


Honors Points Pre-Sale

In September 2016, certain employees, assetsApril 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash, of which a portion is recorded in liability for guest loyalty program and liabilities of a guarantor subsidiary were transferred into HOC. This transfer was considered to be a transfer of assets rather than a transfer of a business. Accordingly, we have separately presented HOC as a subsidiary issuerthe remaining in deferred revenues in our condensed consolidating financial information prospectively fromconsolidated balance sheet. American Express and their respective designees may use the date of the transfer. Due to the timing of the transfer, our condensed consolidating statements of operations will include the results of operations of HOC beginning October 1, 2016 and our condensed consolidating statement of cash flows reflects the issuance of the 2024 Senior Notes during the nine months ended September 30, 2016.

In connection with the spin-offs, certain entities that were previously guarantors of the 2021 Senior Notes and 2024 Senior Notes were released and no longer guaranteed these senior notes. The condensed consolidating financial information presents the financial information based on the composition of the Guarantors and Non-Guarantors as of September 30, 2017.



The guarantees are full and unconditional, subject to certain customary release provisions. The indentures that govern the Senior Notes provide that any Guarantor may be released from its guarantee so long as: (i) the subsidiary is sold or sells all of its assets; (ii) the subsidiary is released from its guaranty under the Senior Secured Credit Facility; (iii) the subsidiary is declared "unrestricted" for covenant purposes; (iv) the subsidiary is merged with or into the applicable Subsidiary Issuers or another Guarantor or the Guarantor liquidates after transferring all of its assets to the applicable Subsidiary Issuers or another Guarantor; or (v) the requirements for legal defeasance or covenant defeasance or to discharge the indenture have been satisfied, in each case in compliance with applicable provisions of the indentures.

The following schedules present the condensed consolidating financial information as of September 30, 2017 and December 31, 2016, and for the three and nine months ended September 30, 2017 and 2016, for the Parent, HWF Issuers, HOC, Guarantors and Non-Guarantors.
 September 30, 2017
Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
ASSETS             
Current Assets:             
Cash and cash equivalents$
 $
 $1
 $21
 $648
 $
 $670
Restricted cash and cash equivalents
 
 87
 10
 29
 
 126
Accounts receivable, net
 
 15
 629
 284
 
 928
Intercompany receivables
 
 
 
 39
 (39) 
Prepaid expenses
 
 6
 54
 71
 (1) 130
Income taxes receivable
 
 
 15
 
 (10) 5
Other
 
 1
 15
 30
 
 46
Total current assets
 
 110
 744
 1,101
 (50) 1,905
Intangibles and Other Assets:             
Investments in subsidiaries1,438
 6,852
 7,983
 1,438
 
 (17,711) 
Goodwill
 
 
 3,824
 1,359
 
 5,183
Brands
 
 
 4,405
 482
 
 4,887
Management and franchise contracts, net
 
 
 663
 261
 
 924
Other intangible assets, net
 
 
 276
 152
 
 428
Property and equipment, net
 
 17
 64
 265
 
 346
Deferred income tax assets9
 3
 166
 
 90
 (186) 82
Other
 10
 31
 232
 195
 
 468
Total intangibles and other assets1,447
 6,865
 8,197
 10,902
 2,804
 (17,897) 12,318
TOTAL ASSETS$1,447
 $6,865
 $8,307
 $11,646
 $3,905
 $(17,947) $14,223
LIABILITIES AND EQUITY             
Current Liabilities:             
Accounts payable, accrued expenses and other$
 $41
 $174
 $1,224
 $473
 $(1) $1,911
Intercompany payables
 
 39
 
 
 (39) 
Current maturities of long-term debt
 32
 
 
 17
 
 49
Income taxes payable
 
 
 
 83
 (10) 73
Total current liabilities
 73
 213
 1,224
 573
 (50) 2,033
Long-term debt
 5,341
 983
 
 240
 
 6,564
Deferred revenues
 
 
 95
 
 
 95
Deferred income tax liabilities
 
 
 1,836
 
 (186) 1,650
Liability for guest loyalty program
 
 
 879
 
 
 879
Other
 13
 259
 564
 718
 
 1,554
Total liabilities
 5,427
 1,455
 4,598
 1,531
 (236) 12,775
Equity:             
Total Hilton stockholders' equity1,447
 1,438
 6,852
 7,048
 2,373
 (17,711) 1,447
Noncontrolling interests
 
 
 
 1
 
 1
Total equity1,447
 1,438
 6,852
 7,048
 2,374
 (17,711) 1,448
TOTAL LIABILITIES AND EQUITY$1,447
 $6,865
 $8,307
 $11,646
 $3,905
 $(17,947) $14,223



 December 31, 2016
Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
ASSETS             
Current Assets:             
Cash and cash equivalents$
 $
 $3
 $22
 $1,037
 $
 $1,062
Restricted cash and cash equivalents
 
 87
 9
 25
 
 121
Accounts receivable, net
 
 7
 484
 264
 
 755
Intercompany receivables
 
 
 
 42
 (42) 
Prepaid expenses
 
 6
 21
 65
 (3) 89
Income taxes receivable
 
 
 30
 
 (17) 13
Other
 
 1
 5
 33
 
 39
Current assets of discontinued operations
 
 
 
 1,502
 (24) 1,478
Total current assets
 
 104
 571
 2,968
 (86) 3,557
Intangibles and Other Assets:             
Investments in subsidiaries5,889
 11,300
 12,583
 5,889
 
 (35,661) 
Goodwill
 
 
 3,824
 1,394
 
 5,218
Brands
 
 
 4,404
 444
 
 4,848
Management and franchise contracts, net
 
 
 716
 247
 
 963
Other intangible assets, net
 
 1
 296
 150
 
 447
Property and equipment, net
 
 12
 62
 267
 
 341
Deferred income tax assets10
 2
 167
 
 82
 (179) 82
Other
 12
 30
 213
 153
 
 408
Non-current assets of discontinued operations
 
 
 12
 10,345
 (10) 10,347
Total intangibles and other assets5,899
 11,314
 12,793
 15,416
 13,082
 (35,850) 22,654
TOTAL ASSETS$5,899
 $11,314
 $12,897
 $15,987
 $16,050
 $(35,936) $26,211
LIABILITIES AND EQUITY             
Current Liabilities:             
Accounts payable, accrued expenses and other$
 $26
 $293
 $1,091
 $414
 $(3) $1,821
Intercompany payables
 
 42
 
 
 (42) 
Current maturities of long-term debt
 26
 
 
 7
 
 33
Income taxes payable
 
 
 
 73
 (17) 56
Current liabilities of discontinued operations
 
 
 77
 721
 (24) 774
Total current liabilities
 52
 335
 1,168
 1,215
 (86) 2,684
Long-term debt
 5,361
 981
 
 241
 
 6,583
Deferred revenues
 
 
 42
 
 
 42
Deferred income tax liabilities
 
 
 1,919
 38
 (179) 1,778
Liability for guest loyalty program
 
 
 889
 
 
 889
Other
 12
 277
 490
 713
 
 1,492
Non-current liabilities of discontinued operations
 
 4
 
 6,900
 (10) 6,894
Total liabilities
 5,425
 1,597
 4,508
 9,107
 (275) 20,362
Equity:             
Total Hilton stockholders' equity5,899
 5,889
 11,300
 11,479
 6,993
 (35,661) 5,899
Noncontrolling interests
 
 
 
 (50) 
 (50)
Total equity5,899
 5,889
 11,300
 11,479
 6,943
 (35,661) 5,849
TOTAL LIABILITIES AND EQUITY$5,899
 $11,314
 $12,897
 $15,987
 $16,050
 $(35,936) $26,211






 Three Months Ended September 30, 2017
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues             
Franchise fees$
 $
 $35
 $303
 $39
 $(4) $373
Base and other management fees
 
 1
 48
 38
 
 87
Incentive management fees
 
 
 15
 37
 
 52
Owned and leased hotels
 
 
 
 388
 
 388
Other revenues
 
 
 19
 3
 (1) 21
 
 
 36
 385
 505
 (5) 921
Other revenues from managed and franchised properties
 
 30
 1,253
 150
 
 1,433
Total revenues
 
 66
 1,638
 655
 (5) 2,354
              
Expenses             
Owned and leased hotels
 
 
 
 345
 
 345
Depreciation and amortization
 
 1
 58
 24
 
 83
General and administrative
 
 80
 
 25
 (1) 104
Other expenses
 
 
 6
 5
 (4) 7
 
 
 81
 64
 399
 (5) 539
Other expenses from managed and franchised properties
 
 30
 1,253
 150
 
 1,433
Total expenses
 
 111
 1,317
 549
 (5) 1,972
              
Operating income (loss)
 
 (45) 321
 106
 
 382
              
Interest expense
 (60) (25) 
 (16) 1
 (100)
Gain (loss) on foreign currency transactions
 
 (1) 48
 (45) 
 2
Other non-operating income (loss), net
 (1) 1
 2
 4
 (1) 5
              
Income (loss) from continuing operations before income taxes and equity in earnings from subsidiaries
 (61) (70) 371
 49
 
 289
              
Income tax benefit (expense)
 24
 24
 (141) (15) 
 (108)
              
Income (loss) from continuing operations before equity in earnings from subsidiaries
 (37) (46) 230
 34
 
 181
              
Equity in earnings from subsidiaries179
 216
 262
 179
 
 (836) 
              
Net income179
 179
 216
 409
 34
 (836) 181
Net income attributable to noncontrolling interests
 
 
 
 (2) 
 (2)
Net income attributable to Hilton stockholders$179
 $179
 $216
 $409
 $32
 $(836) $179
              
Comprehensive income$226
 $182
 $215
 $409
 $78
 $(883) $227
Comprehensive income attributable to noncontrolling interests
 
 
 
 (1) 
 (1)
Comprehensive income attributable to Hilton stockholders$226
 $182
 $215
 $409
 $77
 $(883) $226


 Three Months Ended September 30, 2016
 Parent HWF Issuers Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues           
Franchise fees$
 $
 $284
 $32
 $(2) $314
Base and other management fees
 
 30
 29
 
 59
Incentive management fees
 
 3
 31
 
 34
Owned and leased hotels
 
 
 372
 
 372
Other revenues
 
 17
 1
 
 18
 
 
 334
 465
 (2) 797
Other revenues from managed and franchised properties
 
 941
 129
 
 1,070
Total revenues
 
 1,275
 594
 (2) 1,867
            
Expenses           
Owned and leased hotels
 
 
 325
 
 325
Depreciation and amortization
 
 68
 22
 
 90
General and administrative
 
 84
 23
 
 107
Other expenses
 
 7
 5
 (2) 10
 
 
 159
 375
 (2) 532
Other expenses from managed and franchised properties
 
 941
 129
 
 1,070
Total expenses
 
 1,100
 504
 (2) 1,602
            
Operating income
 
 175
 90
 
 265
            
Interest expense
 (65) (20) (12) 
 (97)
Gain (loss) on foreign currency transactions
 
 (22) 12
 
 (10)
Other non-operating income (loss), net
 (5) 4
 1
 
 
            
Income (loss) from continuing operations before income taxes and equity in earnings from subsidiaries
 (70) 137
 91
 
 158
            
Income tax benefit (expense)1
 27
 (54) (43) 
 (69)
            
Income (loss) from continuing operations before equity in earnings from subsidiaries1
 (43) 83
 48
 
 89
            
Equity in earnings from subsidiaries86
 129
 118
 
 (333) 
            
Income from continuing operations, net of taxes87
 86
 201
 48
 (333) 89
Income from discontinued operations, net of taxes100
 100
 100
 104
 (301) 103
Net income187
 186
 301
 152
 (634) 192
Net income attributable to noncontrolling interests
 
 
 (5) 
 (5)
Net income attributable to Hilton stockholders$187
 $186
 $301
 $147
 $(634) $187
            
Comprehensive income$187
 $189
 $286
 $165
 $(634) $193
Comprehensive income attributable to noncontrolling interests
 
 
 (6) 
 (6)
Comprehensive income attributable to Hilton stockholders$187
 $189
 $286
 $159
 $(634) $187





 Nine Months Ended September 30, 2017
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues             
Franchise fees$
 $
 $103
 $854
 $95
 $(13) $1,039
Base and other management fees
 
 1
 151
 103
 
 255
Incentive management fees
 
 
 58
 102
 
 160
Owned and leased hotels
 
 
 
 1,065
 
 1,065
Other revenues
 
 22
 48
 9
 (1) 78
 
 
 126
 1,111
 1,374
 (14) 2,597
Other revenues from managed and franchised properties
 
 116
 3,702
 446
 
 4,264
Total revenues
 
 242
 4,813
 1,820
 (14) 6,861
              
Expenses             
Owned and leased hotels
 
 
 
 947
 
 947
Depreciation and amortization
 
 4
 183
 72
 
 259
General and administrative
 
 251
 
 76
 (1) 326
Other expenses
 
 15
 22
 17
 (13) 41
 
 
 270
 205
 1,112
 (14) 1,573
Other expenses from managed and franchised properties
 
 116
 3,702
 446
 
 4,264
Total expenses
 
 386
 3,907
 1,558
 (14) 5,837
              
Operating income (loss)
 
 (144) 906
 262
 
 1,024
              
Interest expense
 (183) (79) 
 (43) 1
 (304)
Gain (loss) on foreign currency transactions
 
 12
 122
 (131) 
 3
Loss on debt extinguishment
 (60) 
 
 
 
 (60)
Other non-operating income (loss), net
 (4) 4
 6
 6
 (1) 11
              
Income (loss) from continuing operations before income taxes and equity in earnings from subsidiaries
 (247) (207) 1,034
 94
 
 674
              
Income tax benefit (expense)
 97
 76
 (396) (28) 
 (251)
              
Income (loss) from continuing operations before equity in earnings from subsidiaries
 (150) (131) 638
 66
 
 423
              
Equity in earnings from subsidiaries419
 569
 700
 419
 
 (2,107) 
              
Net income419
 419
 569
 1,057
 66
 (2,107) 423
Net income attributable to noncontrolling interests
 
 
 
 (4) 
 (4)
Net income attributable to Hilton stockholders$419
 $419
 $569
 $1,057
 $62
 $(2,107) $419
              
Comprehensive income$537
 $415
 $571
 $1,058
 $184
 $(2,225) $540
Comprehensive income attributable to noncontrolling interests
 
 
 
 (3) 
 (3)
Comprehensive income attributable to Hilton stockholders$537
 $415
 $571
 $1,058
 $181
 $(2,225) $537


 Nine Months Ended September 30, 2016
 Parent HWF Issuers Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues           
Franchise fees$
 $
 $802
 $83
 $(7) $878
Base and other management fees
 
 95
 84
 
 179
Incentive management fees
 
 14
 89
 
 103
Owned and leased hotels
 
 
 1,089
 
 1,089
Other revenues
 
 45
 8
 
 53
 
 
 956
 1,353
 (7) 2,302
Other revenues from managed and franchised properties
 
 2,858
 383
 
 3,241
Total revenues
 
 3,814
 1,736
 (7) 5,543
            
Expenses           
Owned and leased hotels
 
 
 981
 
 981
Depreciation and amortization
 
 204
 69
 
 273
Impairment loss
 
 
 15
 
 15
General and administrative
 
 207
 80
 
 287
Other expenses
 
 24
 22
 (7) 39
 
 
 435
 1,167
 (7) 1,595
Other expenses from managed and franchised properties
 
 2,858
 383
 
 3,241
Total expenses
 
 3,293
 1,550
 (7) 4,836
            
Gain on sales of assets, net
 
 
 1
 
 1
            
Operating income
 
 521
 187
 
 708
            
Interest expense
 (199) (51) (36) 
 (286)
Gain (loss) on foreign currency transactions
 
 (86) 50
 
 (36)
Other non-operating income (loss), net
 (5) 10
 
 
 5
            
Income (loss) from continuing operations before income taxes and equity in earnings from subsidiaries
 (204) 394
 201
 
 391
            
Income tax benefit (expense)193
 78
 (196) (86) 
 (11)
            
Income (loss) from continuing operations before equity in earnings from subsidiaries193
 (126) 198
 115
 
 380
            
Equity in earnings from subsidiaries182
 308
 182
 
 (672) 
            
Income from continuing operations, net of taxes375
 182
 380
 115
 (672) 380
Income from discontinued operations, net of taxes360
 360
 360
 344
 (1,058) 366
Net income735
 542
 740
 459
 (1,730) 746
Net income attributable to noncontrolling interests
 
 
 (11) 
 (11)
Net income attributable to Hilton stockholders$735
 $542
 $740
 $448
 $(1,730) $735
            
Comprehensive income$693
 $539
 $686
 $473
 $(1,688) $703
Comprehensive income attributable to noncontrolling interests
 
 
 (10) 
 (10)
Comprehensive income attributable to Hilton stockholders$693
 $539
 $686
 $463
 $(1,688) $693



 Nine Months Ended September 30, 2017
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Operating Activities:             
Net cash provided by (used in) operating activities$
 $(89) $(83) $630
 $188
 $
 $646
Investing Activities:             
Capital expenditures for property and equipment
 
 (8) (7) (21) 
 (36)
Contract acquisition costs
 
 
 (27) (24) 
 (51)
Capitalized software costs
 
 
 (45) 
 
 (45)
Other
 (13) 
 (2) 4
 (3) (14)
Net cash used in investing activities
 (13) (8) (81) (41) (3) (146)
Financing Activities:             
Borrowings
 1,823
 
 
 
 
 1,823
Repayment of debt
 (1,842) 
 
 (6) 
 (1,848)
Debt issuance costs and redemption premium
 (69) 
 
 
 
 (69)
Repayment of intercompany borrowings
 
 (3) 
 
 3
 
Intercompany transfers772
 190
 120
 (549) (533) 

 
Dividends paid(147) 
 
 
 
 
 (147)
Cash transferred in spin-offs of Park and HGV
 
 
 
 (501) 
 (501)
Repurchases of common stock(625) 
 
 
 
 
 (625)
Distributions to noncontrolling interests
 
 
 
 (1) 
 (1)
Tax withholdings on share-based compensation
 
 (28) 
 
 
 (28)
Net cash provided by (used in) financing activities
 102
 89
 (549) (1,041) 3
 (1,396)
Effect of exchange rate changes on cash, restricted cash and cash equivalents
 
 
 
 8
 
 8
Net decrease in cash, restricted cash and cash equivalents
 
 (2) 
 (886) 
 (888)
Cash, restricted cash and cash equivalents from continuing operations, beginning of period
 
 90
 31
 1,062
 
 1,183
Cash, restricted cash and cash equivalents from discontinued operations, beginning of period
 
 
 
 501
 
 501
Cash, restricted cash and cash equivalents, beginning of period
 
 90
 31
 1,563
 
 1,684
Cash, restricted cash and cash equivalents, end of period$
 $
 $88
 $31
 $677
 $
 $796



 Nine Months Ended September 30, 2016
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Operating Activities:             
Net cash provided by (used in) operating activities$
 $(127) $
 $264
 $920
 $(88) $969
Investing Activities:             
Capital expenditures for property and equipment
 
 
 (3) (224) 
 (227)
Proceeds from asset dispositions
 
 
 
 1
 
 1
Contract acquisition costs
 
 
 (28) (7) 
 (35)
Capitalized software costs
 
 
 (50) (6) 
 (56)
Other
 
 
 (32) 3
 
 (29)
Net cash used in investing activities
 
 
 (113) (233) 
 (346)
Financing Activities:             
Borrowings
 
 1,000
 
 
 
 1,000
Repayment of debt
 (8) 
 
 (1,086) 
 (1,094)
Debt issuance costs
 (12) (20) 
 (3) 
 (35)
Intercompany transfers207
 147
 (890) (222) 758
 
 
Dividends paid(207) 
 
 
 
 
 (207)
Intercompany dividends
 
 
 
 (88) 88
 
Distributions to noncontrolling interests
 
 
 
 (6) 
 (6)
Tax withholdings on share-based compensation
 
 
 (13) 
 
 (13)
Net cash provided by (used in) financing activities
 127
 90
 (235) (425) 88
 (355)
Effect of exchange rate changes on cash, restricted cash and cash equivalents
 
 
 
 7
 
 7
Net increase (decrease) in cash, restricted cash and cash equivalents
 
 90
 (84) 269
 
 275
Cash, restricted cash and cash equivalents from continuing operations, beginning of period
 
 
 109
 524
 
 633
Cash, restricted cash and cash equivalents from discontinued operations, beginning of period
 
 
 
 223
 
 223
Cash, restricted cash and cash equivalents, beginning of period
 
 
 109
 747
 
 856
Cash, restricted cash and cash equivalents from continuing operations, end of period
 
 90
 25
 494
 
 609
Cash, restricted cash and cash equivalents from discontinued operations, end of period
 
 
 
 522
 
 522
Cash, restricted cash and cash equivalents, end of period$
 $
 $90
 $25
 $1,016
 $
 $1,131

Note 16: Subsequent Events

On October 4, 2017, Blackstone closed a secondary offering of 14,610,000 shares of its Hilton common stock and,points in connection with Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. We will recognize revenue from licensing fees related to these points when American Express issues the offering, we repurchased 986,175 sharespoints to customers and other revenues from Blackstone as partmanaged and franchised properties when customers redeem the Hilton Honors points. We will use the proceeds of our stock repurchase programthe Hilton Honors points sale for a total cost of $68 million. Following the offeringworking capital, general corporate and share repurchase, Blackstone's beneficial ownership percentage in Hilton was reduced to 5.4 percent.

other purposes.




19


Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations


The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q. The unaudited condensed consolidated financial statements present the consolidated financial position of Hilton as of September 30, 201710-Q and December 31, 2016 and the results of operations of Hilton for the three and nine months ended September 30, 2017 and 2016 giving effect to the spin-offs, with the historical financial results of Park and HGV reflected as discontinued operations. Unless indicated otherwise, the following discussion and analysis herein refers to Hilton's continuing operations. For the presentation of Hilton's consolidated results of operations and financial position as of and for the year ended December 31, 2016 giving effect to the spin-offs, and other additional information, including our significant accounting policies and principal components and factors affecting our results of operations as updated for the spin-offs, refer to our Current Reports on Form 8-K dated May 24, 2017 and July 26, 2017 (Item 8.01). Refer to our Annual Report on Form 10-K for the fiscal year ended December 31, 2016 for other information.2019.


Forward-Looking Statements


This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). These statements include, but are not limited to, statements related to our expectations regarding the impact of the COVID-19 pandemic, the performance of our business, our financial results, our liquidity and capital resources and other non-historical statements. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "could," "seeks," "projects," "predicts," "intends," "plans," "estimates," "anticipates" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties including, among others, risks inherent to the hospitality industry, macroeconomic factors beyond our control, risks related to the impact of the COVID-19 pandemic, competition for hotel guests and management and franchise agreements,contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and our indebtedness. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. We believe these factors include but are not limited to those described under "Part I—Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2016.2019 and "Part II. Other Information—Item 1A. Risk Factors" of this Quarterly Report on Form 10-Q. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included elsewhere in this Quarterly Report on Form 10-Q. We undertake no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law.


COVID-19 Pandemic

During the three months ended March 31, 2020, the COVID-19 pandemic significantly impacted the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives resulting in cancellations and significantly reduced travel around the world. The reduction in travel has resulted in complete and partial suspensions of hotel operations in many of the locations in which our hotels are located for an indeterminate duration, which included approximately 12 percent of our global hotel properties for some portion of the reporting period. As such, it had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to have a material negative impact on our results in future periods, as described below under "—Results of Operations."

As of May 4, 2020, we were experiencing suspensions of hotel operations at approximately 950 hotels, or approximately 16 percent of our global hotel properties, and have re-opened approximately 210 hotels that had previously suspended operations at some point in time as a result of the COVID-19 pandemic.

In response to this global crisis, we have taken actions to prioritize the safety and security of our guests, employees and owners, and support our communities, which have included: (i) finding alternative uses for our hotel properties, such as providing housing for first responders and healthcare workers; (ii) pledging financial assistance to organizations helping those affected by COVID-19 through our Hilton Effect Foundation; and (iii) providing the option for our Hilton Honors members to donate Hilton Honors points to select foundations aiding those impacted by COVID-19. Additionally, we took steps to help ensure our business can withstand this uncertain time, as detailed in "—Liquidity."

Overview


Our Business


Hilton isone of the largest and fastest growing hospitality companies in the world, with 5,1686,162 properties comprising 837,692977,939 rooms in 103118 countries and territories as of September 30, 2017.March 31, 2020. Our premier brand portfolio includes: our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Tempo by Hilton and CanopyMotto by Hilton; our full-servicefull service hotel brands, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton and Embassy Suites by Hilton; our focused-servicefocused service hotel brands, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton; and our timeshare
20


brand, Hilton Grand Vacations. As of September 30, 2017,March 31, 2020, we had approximately 73over 106 million members in our award-winning guest loyalty program, Hilton Honors,a 2219 percent increase from DecemberMarch 31, 2016.2019.

Recent Events

On January 3, 2017, we completed the spin-offs of Park and HGV. The historical financial results of Park and HGV are reflected in our unaudited condensed consolidated financial statements as discontinued operations. See Note 3: "Discontinued Operations" in our unaudited condensed consolidated financial statements for additional information.

On January 3, 2017, we completed a 1-for-3 reverse stock split of Hilton's outstanding common stock. See Note 1: "Organization and Basis of Presentation" in our unaudited condensed consolidated financial statements for additional information.




Segments and Regions


Management analyzesWe analyze our operations and business by both operating segments and geographic regions. Following the spin-offs, ourOur operations consist of two reportable segments that are based on similar products or services: (i) management and franchise;franchise and (ii) ownership. The management and franchise segment provides services, including hotel management and licensing of our brands.brands and IP. This segment generates its revenue fromfrom: (i) management and franchise fees charged to: (i)to third-party hotel owners; (ii) ownedlicensing fees from HGV and leased hotels; and (iii) license feesstrategic partnerships for the exclusive right to use certain Hilton marks and intellectual property.IP; and (iii) fees for managing our owned and leased hotels. As a manager of hotels, we typically are responsible for supervising or operating the property in exchange for management fees. As a franchisor of hotels, we charge franchise fees in exchange for the use of one of our brand names and related commercial services, such as our reservation system, marketing and information technology services. The ownership segment primarily derives earnings from providing nightly hotel room rentals,sales, food and beverage sales and other services at our owned and leased hotels.


Geographically, management conductswe conduct business through three distinct geographic regions: (i) the Americas; (ii) Europe, Middle East and Africa ("EMEA"); and (iii) Asia Pacific. The Americas region includes North America, South America and Central America, including all Caribbean nations. Although the U.S. is included in the Americas, it represents a significant portionrepresented 72 percent of our system-wide hotel rooms which was 74 percent as of September 30, 2017;March 31, 2020; therefore, the U.S. is often analyzed separately and apart from the Americas geographic region and, as such, it is presented separately within the analysis herein. The EMEA region includes Europe, which represents the western-most peninsula of Eurasia stretching from Iceland in the west to Russia in the east, and the Middle East and Africa ("MEA"), which represents the Middle East region and all African nations, including the Indian Ocean island nations. Europe and MEA are often analyzed separately and, as such, are presented separately within the analysis herein. The Asia Pacific region includes the eastern and southeastern nations of Asia, as well as India, Australia, New Zealand and the Pacific islandIsland nations.


System Growth and Development Pipeline


Our strategic objectives include the continued expansion of our global footprint and fee-based business. As we enter into new management and franchise agreements,contracts, we expand our business with minimal or no capital investment by us as the manager or franchisor, since the capital required to build and maintain hotels is typically provided by the third-party owner of the hotel with whom we contract to provide the management services or franchise services. Additionally, priorlicense our brand names and IP. Prior to approving the addition of new hotelsproperties to our management and franchise development pipeline, we evaluate the economic viability of the hotelproperty based on theits geographic location, the credit quality of the third-party owner and other factors. By increasing the number of management and franchise agreementscontracts with third-party owners, we expect to increase overall return on invested capital.capital and cash available to support our business needs. While these objectives have not changed as a result of the COVID-19 pandemic, the current economic environment has posed certain challenges to the execution of our strategy, which may in some cases include delays in openings and new development. See further discussion on our cash management policy, as detailed in "—Liquidity."


As of September 30, 2017,March 31, 2020, we had a total of 2,191nearly 2,670 hotels in our development pipeline that we expect to add as open hotels in our system, representing over 335,000more than 405,000 rooms under construction or approved for development throughout 104120 countries and territories, including 3735 countries and territories where we do not currently have any open hotels. All of the rooms in the development pipeline are within our management and franchise segment. Nearly 172,000 roomsAdditionally, of the rooms in the development pipeline, or more than half,223,000 rooms were located outside the U.S. Additionally, over 171,000, and 213,000 rooms in the pipeline, or more than half, were under construction. We do not consider any individual development project to be material to us.


Brexit

In June 2016, the United Kingdom ("U.K.") held a referendum in which voters approved an exit from the European Union ("E.U.") (commonly referred to as "Brexit"). The U.K.'s withdrawal from the E.U. occurred on January 31, 2020, beginning the implementation period, which is set to end on December 31, 2020 and can be extended up to two years. The effects of Brexit will depend on the final terms that will be negotiated during the implementation period, including the terms of any trade agreements that will dictate the U.K.’s access to E.U. markets. While our results as of and for the three months ended March 31, 2020 were not materially affected by Brexit, the final outcomes are not yet certain. Brexit measures could potentially disrupt the markets we serve and cause tax and foreign currency volatility, which could have adverse effects on our business. We will continue to monitor the potential impact of Brexit on our business during the implementation period.

21


Key Business and Financial Metrics Used by Management


Comparable Hotels


We define our comparable hotels as those that: (i) were active and operating in our system for at least one full calendar year as of the end of the current period, and open January 1st of the previous year; (ii) have not undergone a change in brand or ownership type during the current or comparable periods reported, excluding the hotels distributed in the spin-offs;reported; and (iii) have not sustained substantial property damage, business interruption, undergone large-scale capital projects or for which comparable results arewere not available. Of the 5,1206,107 hotels in our system as of September 30, 2017, 3,956March 31, 2020, 5,036 hotels have beenwere classified as comparable hotels. Our 1,1641,071 non-comparable hotels included 253235 hotels, or approximately fivefour percent of the total hotels in our system, that were removed from the comparable group during the last twelve months because they sustained substantial property damage, business interruption, underwent large-scale capital projects or comparable results were not available.


When considering business interruption in the context of our definition of comparable hotels, any hotel that had completely or partially suspended operations on a temporary basis at any point during the three months ended March 31, 2020, as a result of the COVID-19 pandemic, was considered to be part of the definition of comparable hotels. Despite these temporary suspensions of hotel operations, we believe that including these hotels within occupancy, average daily rate and revenue per available room, reflects the underlying results of our business for the three months ended March 31, 2020.

Occupancy


Occupancy represents the total number of room nights sold divided by the total number of room nights available at a hotel or group of hotels for a given period. Occupancy measures the utilization of our hotels' available capacity. Management uses
occupancy to gauge demand at a specific hotel or group of hotels in a given period. Occupancy levels also help us determine achievable average daily rate pricing levels as demand for hotel rooms increases or decreases.


Average Daily Rate ("ADR")


ADR represents hotel room revenue divided by the total number of room nights sold for a given period. ADR measures average room price attained by a hotel, and ADR trends provide useful information concerning the pricing environment and the nature of the customer base of a hotel or group of hotels. ADR is a commonly used performance measure in the industry, and we use ADR to assess pricing levels that we are able to generate by type of customer, as changes in rates charged to customers have a different effect on overall revenues and incremental profitability than changes in occupancy, as described above.


Revenue per Available Room ("RevPAR")


RevPAR is calculated by dividing hotel room revenue by the total number of room nights available to guests for a given period. We consider RevPAR to be a meaningful indicator of our performance as it provides a metric correlated to two primary and key drivers of operations at a hotel or group of hotels:hotels, as previously described: occupancy and ADR. RevPAR is also a useful indicator in measuring performance over comparable periods for comparable hotels.


References to RevPAR, ADR and occupancy are presented on a comparable basis, and references to RevPAR and ADR are presented on a currency neutral basis, (all periods presentedunless otherwise noted. As such, comparisons of these hotel operating statistics for the three months ended March 31, 2020 and 2019 use the actual exchange rates for the three and nine months ended September 30, 2017, as applicable), unless otherwise noted.March 31, 2020.


EBITDA and Adjusted EBITDA


EBITDA reflects net income (loss) from continuing operations, net of taxes,, excluding interest expense, a provision for income taxestax expense (benefit) and depreciation and amortization.


Adjusted EBITDA is calculated as EBITDA, as previously defined, further adjusted to exclude certain items, including gains, losses, revenues and expenses in connection with: (i) asset dispositions for both consolidated and unconsolidated equity investments; (ii) foreign currency transactions; (iii) debt restructurings and retirements; (iv) furniture, fixtures and equipment ("FF&E") replacement reserves required under certain lease agreements; (v) reorganization costs; (vi) share-based compensation expense;expense (benefit); (vii) non-cash impairment losses; (viii) severance, relocation and other expenses; (ix) amortization of contract acquisition costs; (x) the net effect of reimbursable costs included in other revenues and (ix)other expenses from managed and franchised properties; and (xi) other items.

22


We believe that EBITDA and Adjusted EBITDA provide useful information to investors about us and our financial condition and results of operations for the following reasons: (i) these measures are among the measures used by our management team to evaluate our operating performance and make day-to-day operating decisions;decisions and (ii) these measures are frequently used by securities analysts, investors and other interested parties as a common performance measure to compare results or estimate valuations across companies in our industry. Additionally, these measures exclude certain items that can vary widely across different industries and among competitors within our industry. For instance, interest expense and the provision for income taxes are dependent on company specifics, including, among other things, our capital structure and operating jurisdictions, respectively, and, therefore, could vary significantly across companies. Depreciation and amortization, as well as amortization of contract acquisition costs, are dependent upon company policies, including the method of acquiring and depreciating assets and the useful lives that are used. For Adjusted EBITDA, we also exclude items such as: (i) FF&E replacement reserves for leased hotels to be consistent with the treatment of FF&E for owned hotels, where it is capitalized and depreciated over the life of the FF&E; (ii) share-based compensation expense (benefit), as this could vary widely among companies due to the different plans in place and the usage of them; (ii) FF&E replacement reserve(iii) the net effect of our cost reimbursement revenues and reimbursed expenses, as we contractually do not operate the related programs to be consistent with the treatment of FF&E for owned and leased hotels where it is capitalized and depreciatedgenerate a profit over the lifeterms of the FF&E;respective contracts; and (iii)(iv) other items that are not core to our operations and are not reflective of our operating performance.


EBITDA and Adjusted EBITDA are not recognized terms under GAAP and should not be considered as alternatives to net income (loss) or other measures of financial performance or liquidity derived in accordance with GAAP. EBITDA and Adjusted EBITDA have limitations as analytical tools and should not be considered as alternatives, either in isolation or as a substitute, for net income (loss), cash flow or other methods of analyzing our results as reported under GAAP. Some of these limitations are:


EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital needs;


EBITDA and Adjusted EBITDA do not reflect our interest expense, or the cash requirements necessary to service interest or principal payments, on our indebtedness;


EBITDA and Adjusted EBITDA do not reflect our income tax expenseexpenses or benefits or the cash requirements to pay our taxes;




EBITDA and Adjusted EBITDA do not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments;


EBITDA and Adjusted EBITDA do not reflect the effect on earnings or changes resulting from matters that we consider not to be indicative of our future operations;


although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements; and


other companies in our industry may calculate EBITDA and Adjusted EBITDA differently, limiting their usefulness as comparative measures.


Because of these limitations, EBITDA and Adjusted EBITDA should not be considered as discretionary cash available to us to reinvest in the growth of our business or as measures of cash that will be available to us to meet our obligations.


23


Results of Operations
The hotel operating statistics by region for our system-wide comparable hotels were as follows:

Three Months Ended Variance Nine Months Ended VarianceThree Months EndedVariance
September 30, 2017 2017 vs. 2016 September 30, 2017 2017 vs. 2016March 31, 20202020 vs. 2019
U.S.        U.S.
Occupancy79.8% (0.4)%pts. 77.4%  %pts.Occupancy58.5 %(13.1)%pts.  
ADR$147.43
 0.5 % $147.37
 1.0 % ADR$140.50  (3.4)%
RevPAR$117.61
 (0.1)% $114.07
 1.0 % RevPAR$82.19  (21.1)%
        
Americas (excluding U.S.)        Americas (excluding U.S.)
Occupancy76.6% 1.6 %pts. 72.5% 2.2 %pts.Occupancy53.8 %(11.5)%pts.  
ADR$128.52
 1.2 % $124.49
 1.8 % ADR$115.94  (3.0)%
RevPAR$98.46
 3.4 % $90.24
 5.0 % RevPAR$62.43  (20.1)%
        
Europe        Europe
Occupancy81.8% 3.7 %pts. 76.0% 3.6 %pts.Occupancy52.5 %(14.2)%pts.  
ADR$148.74
 3.2 % $140.09
 2.6 % ADR$118.94  (2.6)%
RevPAR$121.65
 8.0 % $106.42
 7.6 % RevPAR$62.42  (23.4)%
        
MEA        MEA
Occupancy69.9% 5.4 %pts. 65.9% 4.8 %pts.Occupancy61.7 %(9.6)%pts.  
ADR$130.18
 (7.6)% $145.07
 (4.7)% ADR$135.19  (1.6)%
RevPAR$90.93
 0.2 % $95.61
 2.7 % RevPAR$83.36  (14.8)%
        
Asia Pacific        Asia Pacific
Occupancy76.6% 4.5 %pts. 72.5% 5.4 %pts.Occupancy38.1 %(27.6)%pts.  
ADR$139.93
 1.9 % $138.14
 (0.8)% ADR$116.02  (3.7)%
RevPAR$107.23
 8.3 % $100.17
 7.1 % RevPAR$44.26  (44.1)%
        
System-wide        System-wide
Occupancy79.3% 0.5 %pts. 76.4% 1.0 %pts.Occupancy56.0 %(14.3)%pts.  
ADR$145.80
 0.6 % $145.00
 0.8 % ADR$135.90  (3.0)%
RevPAR$115.68
 1.3 % $110.78
 2.1 % RevPAR$76.16  (22.6)%


ForDuring the three and nine months ended September 30, 2017,March 31, 2020, we experienced system-widesignificant declines in RevPAR growth, drivenin all regions, due primarily byto occupancy decreases resulting from the COVID-19 pandemic. Our Asia Pacific region experienced the effects of the pandemic in January, which continued into February and March, with suspensions of hotel operations beginning in late January. However, pronounced negative results in the U.S., Americas (excluding the U.S.), Europe and MEA regions only began in March after having occupancy rates that were roughly flat through February, when compared to the prior year, with hotel suspensions beginning in mid-March. Of the approximately 730 properties that had suspended hotel operations as of March 31, 2020, approximately 49 percent were in the U.S., 9 percent were in the Americas (excluding U.S.), 32 percent were in Europe, 5 percent were in MEA and 5 percent were in Asia Pacific.

However, we have seen early signs of recovery in the Asia Pacific all experiencing increased ADR and occupancy. RevPAR increases in the Americas (excluding U.S.) were driven by strong performance in most countries and territories,region, particularly in MexicoChina, with occupancy as of May 4, 2020 of approximately 40 percent, up from approximately 9 percent in early February, and Puerto Rico, despitewith the major weather events duringreopening of nearly all of the three months ended September 30, 2017. The growthapproximately 150 hotels in Europe was largely a result of certain countries recovering from geopolitical and economic turmoil in 2016, as well as continuedChina that had previously suspended operations.



24

demand in continental European countries and strong ADR in London. Asia Pacific’s continued RevPAR growth was attributable to new hotels stabilizing in the system, particularly in China. Although MEA experienced increased occupancy during both the three and nine months ended September 30, 2017, certain countries experienced declines in ADR due to travel sanctions and increased geopolitical pressures. The decline in U.S. RevPAR for the three months ended September 30, 2017 was largely attributable to holiday shifts, including the Fourth of July and the Jewish religious holidays.

The table below provides a reconciliation of income from continuing operations, net of taxesincome to EBITDA and Adjusted EBITDA:

 Three Months Ended Nine Months Ended
 September 30, September 30,
 2017 2016 2017 2016
 (in millions)
Income from continuing operations, net of taxes$181
 $89
 $423
 $380
Interest expense100
 97
 304
 286
Income tax expense108
 69
 251
 11
Depreciation and amortization83
 90
 259
 273
EBITDA472
 345
 1,237
 950
Gain on sales of assets, net
 
 
 (1)
Loss (gain) on foreign currency transactions(2) 10
 (3) 36
Loss on debt extinguishment
 
 60
 
FF&E replacement reserve16
 13
 37
 41
Share-based compensation expense32
 23
 91
 62
Impairment loss
 
 
 15
Other adjustment items(1)
6
 24
 45
 39
Adjusted EBITDA$524
 $415
 $1,467
 $1,142
Three Months Ended
March 31,
20202019
(in millions)
Net income  $18  $159  
Interest expense94  98  
Income tax expense (benefit)(35) 59  
Depreciation and amortization91  84  
EBITDA  168  400  
Gain on foreign currency transactions(9) —  
FF&E replacement reserves14  14  
Share-based compensation expense (benefit)(12) 34  
Impairment losses112  —  
Amortization of contract acquisition costs  
Net other expenses from managed and franchised properties71  34  
Other adjustment items(1)
11  10  
Adjusted EBITDA  $363  $499  
____________
(1)
Includes adjustments for severance and other items and, for the three and nine months ended September 30, 2017, also includes transaction costs. Transaction costs for the three and nine months ended September 30, 2016 are included in discontinued operations and, therefore, are excluded from the presentation above.

(1)Includes adjustments for severance and other items.

Revenues


Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Franchise and licensing fees$339  $382  (11.3)
Base and other management fees$60  $80  (25.0)
Incentive management fees23  55  (58.2)
Total management fees$83  $135  (38.5)
 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Franchise fees$373
 $314
 18.8 $1,039
 $878
 18.3
            
Base and other management fees$87
 $59
 47.5 $255
 $179
 42.5
Incentive management fees52
 34
 52.9 160
 103
 55.3
Total management fees$139
 $93
 49.5 $415
 $282
 47.2


Our franchise and licensing fees and management fees decreased primarily as a result of occupancy decreases due to the COVID-19 pandemic and the related reduction in global travel and tourism, which required the complete or partial suspensions of hotel operations at many of our managed and franchised properties. The increasesCOVID-19 pandemic had the most significant impact to our franchise and licensing fees and management fees beginning in managementMarch 2020. For the three months ended March 31, 2020, the reduced occupancy of 12.8 percentage points at our comparable franchised properties and 18.8 percentage points at our comparable managed properties led to decreases in RevPAR of 20.8 percent and 26.7 percent, respectively, which resulted in decreased franchise fees duringand management fees from our comparable properties.

On a non-comparable basis, the three and nine months ended September 30, 2017decreases were drivenpartially offset by the addition of new managed and franchised properties to our portfoliomanagement and the increase in RevPAR at our comparable managed and franchised hotels.

franchise segment. Including new development and ownership type transfers, from January 1, 20162019 to September 30, 2017,March 31, 2020, we added 628479 managed and franchised properties on a net basis, providing an additional 115,50065,560 rooms to our managedmanagement and franchised segment, including the properties that were owned by Park and managed or franchised by Hilton upon completion of the spin-offs.franchise segment. As new hotels stabilize in our system, we expect the fees received from such hotels to increase as they are part of our system for full periods. Franchise fees also increased as a result of net increases inAdditionally, licensing and other fees of $38 decreased during the period, primarily due to a $10 million and $106 million during the three and nine months ended September 30, 2017, respectively, which includes the effect of the licensedecrease in termination fees, earned from HGV after the spin-offs.

Onattributable to a comparable basis, our management fees increasedtermination fee that was recognized during the three and nine months ended September 30, 2017 asMarch 31, 2019 for the redevelopment of a result of increases in RevPAR at our managed hotels of 1.9 percent and 3.0 percent, respectively, primarily due to increases in occupancy of 1.9 percentage points and 2.3 percentage points, respectively. On a comparable basis, our franchise fees increasedfranchised hotel.



during the three and nine months ended September 30, 2017 as a result of increases in RevPAR at our franchised hotels of 0.8 percent and 1.5 percent, respectively, primarily due to increases in ADR.


25


 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017
2016 2017 vs. 2016
 (in millions)   (in millions)  
Owned and leased hotels$388
 $372
 4.3 $1,065
 $1,089
 (2.2)
Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Owned and leased hotels$210  $312  (32.7)


Owned and leased hotel revenues increased $16 million duringdecreased primarily as a result of occupancy decreases due to the three months ended September 30, 2017. On a currency neutral basis,COVID-19 pandemic and the related reduction in global travel and tourism, which required the complete and partial suspensions of hotel operations at approximately 35 of our owned and leased properties at some point in the period. The pandemic most significantly impacted owned and leased hotel revenues increased $20 million primarily as a result of an $18 million increasein March 2020, and, for the three months ended March 31, 2020, the 17.6 percentage point reduction in occupancy at our comparable owned and leased hotels dueled to an increasea decrease in RevPAR of 5.830.6 percent driven by increases in both ADR and occupancy.

Owned and leased hotel revenues decreased duringfor the nine months ended September 30, 2017 primarily as a result of the effect of foreign currency changes of $54 million. On a currency neutral basis, owned and leased hotel revenues increased $30 million during the nine months ended September 30, 2017 primarily as a result of an increase at our comparable owned and leased hotels of $32 million due to an increase in RevPAR of 5.0 percent, attributable to increases in ADR and occupancy of 2.8 percent and 1.6 percentage points, respectively. On a currency neutral basis, non-comparableperiod. Additionally, owned and leased hotel revenues decreased $2$16 million related to properties that were transferred to our managed and franchised segment during 2019.

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Other revenues$23  $26  (11.5)

The decrease in other revenues during the ninethree months ended September 30, 2017March 31, 2020 was primarily due to a decrease in revenues from our purchasing operations related to delayed hotel improvement projects and lower volume purchasing based on reduced hotel demand primarily beginning in March 2020, as a result of the COVID-19 pandemic.

Operating Expenses

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Owned and leased hotels$239  $298  (19.8)

Owned and leased hotel expenses decreased primarily due to decreases in occupancy as a net decreaseresult of $9the COVID-19 pandemic, which also reduced variable rent expense at certain leased hotels attributable to declining performance. However, certain fixed costs could not be reduced at the same rate as the hotel revenue decreases during the three months ended March 31, 2020. Additionally, the effect of properties that we transferred to our managed and franchised segment during 2019 decreased expenses by $15 million from properties either opened or disposed between January 1, 2016 and September 30, 2017, partially offset by a netduring the three months ended March 31, 2020.

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Depreciation and amortization$91  $84  8.3
General and administrative60  107  (43.9)
Impairment losses112  —  
NM(1)
Other expenses14  20  (30.0)
____________
(1)Fluctuation in terms of percentage change is not meaningful.

The increase in revenues at hotels that underwent renovationsdepreciation and amortization expense was primarily due to additions to capitalized software costs in 2016.the period and during 2019.


 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Other revenues$21
 $18
 16.7 $78
 $53
 47.2

Other revenues increased during the nine months ended September 30, 2017General and administrative expenses decreased primarily as a result of a $20 million recovery from the settlement of a claim by Hilton to a third party relating to our defined benefit plans during the period.

Operating Expenses

 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Owned and leased hotels$345
 $325
 6.2 $947
 $981
 (3.5)

Owned and leased hotel expenses increased $20 million during the three months ended September 30, 2017. On a currency neutral basis, owned and leased hotel expenses increased $23 million primarily as a result of an $18 million increase at our comparable owned and leased hotels driven by an increase in variable operating costs due to increased occupancy.

Owned and leased hotel expenses decreased $34 million during the nine months ended September 30, 2017 primarily as a result of the effect of foreign currency changes of $52 million. On a currency neutral basis, owned and leased hotel expenses increased $18 million during the nine months ended September 30, 2017 as a result of an increase of $29 million from comparable owned and leased hotels, partially offset by a decrease from non-comparable owned and leased hotels of $11 million. The increase in comparable owned and leased hotel expenses resulted from an increase in variable operating costs due to increased occupancy. The decrease in non-comparable owned and leased hotel expenses was primarily attributable to a net decrease of $14 million in expenses from properties either opened or disposed between January 1, 2016 and September 30, 2017, partially offset by a net increase in expenses at hotels that underwent renovations in 2016.



 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Depreciation and amortization$83
 $90
 (7.8) $259
 $273
 (5.1)
General and administrative104
 107
 (2.8) 326
 287
 13.6
Other expenses7
 10
 (30.0) 41
 39
 5.1

The decreases in depreciation and amortization expense during the three and nine months ended September 30, 2017 were primarily a result of decreases in amortization expense due to certain capitalized software costs being fully amortized between September 30, 2016 and September 30, 2017.

The decrease in general and administrative expense during the three months ended September 30, 2017 was primarily a result of a $13 million decrease in severance costs related to the 2015 sale of the Waldorf Astoria New York. This decrease was partially offset by a $5 million increase in share-based compensation expense primarily due to an increase in retirement eligible participants, resulting in the acceleration of expense recognition, as well as additional expense from a special equity grant to certain participants in connection with the spin-offs.

The increase in general and administrative expense during the nine months ended September 30, 2017 was primarily the result of increased share-based compensation expense of $19 million, for the reasons noted above. Additionally, $17 million in costs associated with the spin-offs were incurred during the nine months ended September 30, 2017. Costs incurred in 2016 related to the spin-offs are included in discontinued operations. These increases were partially offset by a decrease of $6 million in severance costs related to the 2015 sale of the Waldorf Astoria New York.

Non-operating Income and Expenses
 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Interest expense$(100) $(97) 3.1 $(304) $(286) 6.3
Gain (loss) on foreign currency transactions2
 (10) 
NM(1)
 3
 (36) 
NM(1)
Loss on debt extinguishment
 
 
NM(1)
 (60) 
 
NM(1)
Other non-operating income, net5
 
 
NM(1)
 11
 5
 
NM(1)
Income tax expense(108) (69) 56.5 (251) (11) 
NM(1)
____________
(1)
Fluctuation in terms of percentage change is not meaningful.

The increases in interest expense during the three and nine months ended September 30, 2017 were primarily due to the issuancesdetermination that the performance conditions of the 2025 Senior Notes and the 2027 Senior Notesour 2018 performance shares were no longer probable of achievement resulting in March 2017 and the 2024 Senior Notes in August 2016, as well as the reclassificationa reversal of losses from accumulated other comprehensive loss related to the dedesignation of the 2013 Interest Rate Swaps. These increases were largely offset by decreases in interest expense due to the March 2017 repayment of the 2021 Senior Notes and the refinancing of the Term Loans in March 2017, which reduced the interest rate on these instruments. Seepreviously recognized expense; see Note 6: "Debt" and Note 7: "Derivative Instruments and Hedging Activities"10: "Share-Based Compensation" in our unaudited condensed consolidated financial statements for additional details.information. In addition, in March 2020, the Company took specific actions to

26


reduce or eliminate certain corporate costs, which resulted in lower costs in the current period and is expected to reduce costs in future periods.

During the three months ended March 31, 2020, we recognized impairment losses related to certain hotel properties under operating and finance leases, totaling $46 million of other intangible assets, net, $45 million of operating lease right-of-use assets and $21 million of property and equipment, net. These impairment losses were due to a decline in results and expected future performance at the related hotels as a result of the COVID-19 pandemic.

Other expenses decreased primarily as a result of a decrease in expenses from our purchasing operations, resulting from reduced demand.

Non-operating Income and Expenses

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Interest expense$(94) $(98) (4.1)
Gain on foreign currency transactions —  
NM(1)
Other non-operating income, net—   (100.0)
Income tax benefit (expense)35  (59) 
NM(1)
____________
(1)Fluctuation in terms of percentage change is not meaningful.

The gainsdecrease in interest expense was primarily due to a principal repayment on our Term Loans of $500 million in June 2019 and lossesdecreased variable interest expense of certain hotels under finance leases that resulted from a decline in performance. The decrease was partially offset by an increase in interest expense due to the issuance of the 2030 Senior Notes in June 2019 and the full draw down on the Revolving Credit Facility in March 2020.

The effect of foreign currency transactions primarily related to changes in foreign currency exchange rates on ourcertain intercompany financing arrangements, including short-term cross-currency intercompany loans for all periods. Duringloans. For the three and nine months ended September 30, 2017,March 31, 2020 and 2019, the changes were predominantly for loans denominated in the euro,related to the Australian dollar ("AUD") and, the British pound ("GBP"). During the three and nine months ended September 30, 2016, the changes were predominantly for loans denominated in AUD, GBP and the Brazilian real.

The loss on debt extinguishment related to the repayment of the 2021 Senior Notes and included a redemption premium of $42 million and the accelerated recognition of $18 million of unamortized debt issuance costs during the nine months ended September 30, 2017.

Income tax expense increased for the three and nine months ended September 30, 2017March 31, 2019, also the EUR.

The change in the income tax provision was primarily asattributable to a result of increaseddecrease in income from continuing operations before income taxes and a net reduction in our unrecognizedthe discrete deferred income tax benefits of $155 million in


benefit associated with the prior year, respectively. Seeimpairment losses that were recognized during the three months ended March 31, 2020. For additional information, see Note 9: "Income Taxes" in our unaudited condensed consolidated financial statements for additional information.statements.


Segment Results


Refer to Note 13: "Business Segments" in our unaudited condensed consolidated financial statements for reconciliations of revenues for our reportable segments to consolidated amounts and of segment operating income to income (loss) before income taxes. We evaluate our business segment operating performance using operating income, as described in Note 13: "Business Segments" in our unaudited condensed consolidated financial statements. Refer to those financial statements for a reconciliation of segment operating income to income from continuing operations before income taxes. The following table sets forthwithout allocating other revenues and operating income by segment:expenses or general and administrative expenses.

 Three Months Ended Percent Nine Months Ended Percent
 September 30, Change September 30, Change
 2017 2016 2017 vs. 2016 2017 2016 2017 vs. 2016
 (in millions)   (in millions)  
Revenues:           
Management and franchise(1)
$524
 $418
 25.4 $1,483
 $1,191
 24.5
Ownership388
 372
 4.3 1,065
 1,089
 (2.2)
Segment revenues912
 790
 15.4 2,548
 2,280
 11.8
Other revenues21
 18
 16.7 78
 53
 47.2
Other revenues from managed and franchised properties1,433
 1,070
 33.9 4,264
 3,241
 31.6
Intersegment fees elimination(1)
(12) (11) 9.1 (29) (31) (6.5)
Total revenues$2,354
 $1,867
 26.1 $6,861
 $5,543
 23.8
            
Operating Income(1):
           
Management and franchise$524
 $418
 25.4 $1,483
 $1,191
 24.5
Ownership31
 36
 (13.9) 89
 77
 15.6
Segment operating income$555
 $454
 22.2 $1,572
 $1,268
 24.0
____________
(1)
Includes management, royalty and intellectual property fees charged to our ownership segment by our management and franchise segment, which were eliminated in our unaudited condensed consolidated statements of operations.

Management and franchise segment revenues and operating income increased during the three and nine months ended September 30, 2017 as a result of the net addition of hotels to our managed and franchised system and increases in RevPAR at our comparable managed and franchised properties of 1.1 percent and 2.0 percent, respectively. Refer to "—Revenues" for further discussion ofof the increasesdecrease in revenuesrevenues from our managed and franchised properties.

Ownershipproperties, which is correlated to our management and franchise segment revenues increased $16 million during the three months ended September 30, 2017 primarily as a result of an increase in revenues at our comparable owned and leased hotels, which was primarily attributable to an increase in RevPAR of 5.8 percent. Ownershipsegment operating income decreased $5 million for the three months ended September 30, 2017 as a result of increasing operating expenses at our owned and leased hotels partially offset by the increase in segment revenues.

Ownership segment revenues decreased $24 million during the nine months ended September 30, 2017 as a result of a decrease in owned and leased hotel revenues, which was primarily attributable to foreign currency changes, partially offset by the increase in revenue at our comparable owned and leased hotels resulting from an increase in RevPAR of 5.0 percent. Ownership operating income increased $12 million for the nine months ended September 30, 2017 as a result of the decrease in operating expenses at our owned and leased hotels partially offset by the decrease in ownership segment revenues.income. Refer to "—Revenues" and "—Operating Expenses" for further discussion of the changesdecreases in revenues and operating expenses at our owned and leased hotels.hotels, which is correlated with our ownership segment revenues and segment operating income.

Liquidity and Capital Resources


Overview


As of September 30, 2017,March 31, 2020, we had total cash and cash equivalents of $796$1,805 million, including $126$71 million of restricted cash and cash equivalents. The majority of our restricted cash and cash equivalents balance related to cash collateral on our self-insurance programs.programs and cash held for FF&E reserves.

27



We cannot presently estimate the financial impact of the unprecedented COVID-19 pandemic, which is highly dependent on the severity and duration of the pandemic, but we expect it will continue to have a significant adverse impact on our results of operations. As such, due to the uncertainties associated with the COVID-19 pandemic and the indeterminate length of time it will affect the hospitality industry, we have taken certain proactive measures to secure our liquidity position to be able to meet our obligations for the foreseeable future, which have included: (i) fully drawing down on our $1.75 billion Revolving Credit Facility in March 2020; (ii) temporarily suspending dividend payments and share repurchases; (iii) implementing strict cost management measures, such as temporarily halting marketing programs, temporarily eliminating non-essential expenses, including capital expenditures, and reducing payroll and related costs through furloughs and salary reductions; (iv) consummating the Hilton Honors points pre-sale in April 2020; and (v) issuing $1.0 billion aggregate principal amount of senior notes in April 2020. Refer to Note 15: "Subsequent Events" in our unaudited condensed consolidated financial statements for additional discussion on the Hilton Honors points pre-sale and senior notes issuance. After giving effect to the Hilton Honors points pre-sale and senior notes issuance, as of March 31, 2020, we would have had approximately $3.8 billion of cash, restricted cash and cash equivalents.


Our known short-term liquidity requirements primarily consist of funds necessary to pay for operating and other expenditures, including costs associated with the management and franchising of hotels, corporate expenses, payroll and related benefits, legalcompensation costs, interesttaxes and scheduled principalcompliance costs, interest payments on our outstanding indebtedness, contract acquisition costs and capital expenditures for renovations and maintenance at the hotels within our ownership segment. Our long-term liquidity requirements primarily consist of funds necessary to pay for scheduled debt maturities, capital improvements into the hotels within our ownership segment, commitments to owners in our management and franchise segment dividends as declared, share repurchases and corporate capital and information technology expenditures. We have currently suspended dividend payments and share repurchases, but expect these activities will result in uses of liquidity in future periods.


We finance our business activities primarily with existing cash and cash generated from our operations. We believe that this cash will be adequate to meet anticipated requirements for operating and other expenditures, including corporate expenses, payroll and related benefits, legal costs and other commitments for the foreseeable future. The objectives of our cash management policy are to maintain the availability of liquidity and minimize operational costs. Further, we have ana long-term investment policy that is focused on the preservation of capital and maximizing the return on new and existing investments and returning available capital to stockholders.stockholders through dividends and share repurchases. However, the COVID-19 pandemic has caused us to temporarily change our cash management strategy, which includes suspending share repurchases and dividend payments. But, within the framework of our long-term investment policy, we will continue to finance our business activities primarily with existing cash, including from the activities described above, and cash generated from our operations.


After considering our approach to liquidity and accessing our available sources of cash, we believe that our cash position, after giving effect to the transactions discussed above, will be adequate to meet anticipated requirements for operating and other expenditures, including corporate expenses, payroll and related benefits, taxes and compliance costs and other commitments for an estimated period of up to 24 months, even if current levels of very low occupancy were to persist. The objectives of our cash management policy are to maintain existing leverage levels and the availability of liquidity, while minimizing operational costs.

We and our affiliates may from time to time issue or incur or increase our capacity to incur new debt and/or purchase our outstanding debt through underwritten offerings, open market purchases,transactions, privately negotiated transactions or otherwise. PurchasesIssuances or incurrence of new debt (or an increase in our capacity to incur new debt) and/or purchases or retirement of outstanding debt, if any, will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.


In February 2017,We formally suspended share repurchases as of March 26, 2020 given the current economic environment and our efforts to preserve cash, and no share repurchases were made after March 5, 2020 through the date of this report. Prior to that, during the three months ended March 31, 2020, we repurchased 2.6 million shares of our common stock under our stock repurchase program for $279 million, which we funded principally with available cash. Prior to the suspension of share repurchases, in March 2020, our board of directors authorized aan additional $2.0 billion for share repurchases, bringing total authorizations under the program to $5.5 billion. The stock repurchase program remains authorized by the board of up to $1directors, and we may resume share repurchases in the future at any time, depending on market conditions, our capital needs and other factors. As of March 31, 2020, approximately $2.2 billion of the Company's common stock. During the nine months ended September 30, 2017, we repurchased $625 million of common stock under the program, and, as of September 30, 2017, $375 million remained available for share repurchases of which $68 million was committed forunder the repurchase of 986,175 shares from affiliates of Blackstone, which were repurchased in October 2017. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.program.


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Sources and Uses of Our Cash and Cash Equivalents


The following table summarizes our net cash flows:
Three Months EndedPercent
Nine Months Ended September 30, Percent ChangeMarch 31,Change
2017 
2016(1)
 2017 vs. 2016202020192020 vs. 2019
(in millions) (in millions)
Net cash provided by operating activities$646
 $969
 (33.3)Net cash provided by operating activities$129  $364  (64.6)
Net cash used in investing activities(146) (346) (57.8)Net cash used in investing activities(47) (44) 6.8
Net cash used in financing activities(1,396) (355) 
NM(2)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities1,100  (343) 
NM(1)
____________
(1)
Includes the cash flows from operating activities, investing activities and financing activities of Hilton, Park and HGV.
(2)
Fluctuation in terms of percentage change is not meaningful.

(1)Fluctuation in terms of percentage change is not meaningful.
As of September 30, 2017 and December 31, 2016, our working capital surplus (deficit), which is calculated as current assets less current liabilities excluding assets and liabilities of discontinued operations, was $(128) million and $169 million, respectively, and our ratio of current assets to current liabilities was 0.94 and 1.09, respectively.


Operating Activities

Cash flow from operating activities is primarily generated from management and franchise fee revenue and operating income from our owned and leased hotels and, for the nine months ended September 30, 2016, sales of timeshare units.


The $323$235 million decrease in net cash provided by operating activities was primarily athe result of a decreasedecreases in operating incomecash inflows generated from our management and franchise properties, as well as from our owned and leased properties and sales of timeshare units as ahotels. The decreases were largely the result of decreases in system-wide occupancy due to the spin-offs.COVID-19 pandemic, as further discussed in "—Revenues." Additionally, cash paid for taxes increased $37 million during the three months ended March 31, 2020, primarily resulting from taxable income that was earned during 2019.


Investing Activities


For the nine months ended September 30, 2017 and 2016, netNet cash used in investing activities consisted primarily ofrelated to capital expenditures including contract acquisition costsfor property and equipment and capitalized software costs. Beginning in March 2020, we took steps to temporarily eliminate non-essential expenses, including capital expenditures, in response to the COVID-19 pandemic. While we do not expect to be able to fully eliminate such expenditures, we expect to materially reduce our spending on an annual basis, when compared to the prior year. Our capital expenditures for property and equipment primarily consisted of expenditures related to our corporate facilities and the renovation of hotels in our ownership segment, which, for the nine months ended September 30, 2016, included those owned by Park following


completion of the spin-offs. Ourand our capitalized software costs related to various systems initiatives, for the benefit of both our hotel owners and our overall corporate operations.


Financing Activities


The $1,041 million increase in net cash used inprovided by financing activities during the three months ended March 31, 2020 was primarily asattributable to a result of cash transferred$1.4 billion increase in connection withnet borrowings and repayments under our Revolving Credit Facility, after borrowing the spin-offs and $565 million of additional capital returned to our stockholdersfull capacity during the ninethree months ended September 30, 2017 compared to the nine months ended September 30, 2016, which included dividends and share repurchases. In addition, during the nine months ended September 30, 2017, we issued the 2025 Senior Notes and the 2027 Senior Notes and received proceeds of $1.5 billion, which we used with available cash to repay in full our 2021 Senior Notes, including a redemption premium of $42 million.March 31, 2020.


Debt and Borrowing Capacity


As of September 30, 2017,March 31, 2020, our total indebtedness, excluding unamortized deferred financing costs and discount, was approximately $6.7$9.6 billion. For furtheradditional information on our total indebtedness, including fully drawing down our 2017 financing transactions, availability under our credit facilityRevolving Credit Facility and guarantees on our debt, refer to Note 6: "Debt" andin our unaudited condensed consolidated financial statements. For information on our issuance of $1.0 billion aggregate principal amount of senior notes in April 2020, refer to Note 15: "Condensed Consolidating Guarantor Financial Information""Subsequent Events" in our unaudited condensed consolidated financial statements.


If we are unable to generate sufficient cash flow from operations in the future to service our debt, we may be required to reduce capital expenditures or issue additional equity securities or draw on our Revolving Credit Facility.securities. Our ability to make scheduled principal payments and to pay interest on our debt depends on our future operating performance, which is subject to general conditions in or affecting the hospitality industry that may be beyond our control. While the COVID-19 pandemic has negatively impacted our cash flows from operations during the three months ended March 31, 2020, and will continue to do so for an indeterminate period of time, we have taken precautions to secure our cash position, as discussed above, and expect to be able to meet our current obligations. Furthermore, we do not have any material indebtedness outstanding that matures prior to June 2024.


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Contractual Obligations

As described above, as of March 31, 2020, we had $1.69 billion of borrowings outstanding under our Revolving Credit Facility, after giving effect to the letters of credit outstanding, which mature in 2024 and are repayable by us at any time. Further, in April 2020, we issued $1.0 billion aggregate principal amount of senior notes. Other than these borrowings, there were no material changes to our contractual obligations from what we previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019.

Off-Balance Sheet Arrangements


See Note 14: "Commitments and Contingencies" in our unaudited condensed consolidated financial statements for a discussion of our off-balance sheet arrangements.


Summarized Guarantor Financial Information

Our indirect wholly owned subsidiaries, Hilton Worldwide Finance LLC ("HWF") and Hilton Worldwide Finance Corp. issued the 2025 Senior Notes and the 2027 Senior Notes. HOC, also our indirect wholly owned subsidiary, assumed the 2024 Senior Notes, originally issued by escrow issuers, and issued the 2026 Senior Notes and the 2030 Senior Notes. In February 2020, we merged HWF with and into HOC (the "merger"), with HOC as the surviving entity (hereinafter collectively referred to as "HOC"), with HOC being 100 percent owned by Hilton Worldwide Parent LLC ("HWP"), which, in turn, is 100 percent owned by the Parent. As such, HOC assumed the 2025 Senior Notes and the 2027 Senior Notes.

The Senior Notes are guaranteed jointly and severally on a senior unsecured basis by the Parent, HWP and substantially all of the Parent's direct and indirect wholly owned domestic restricted subsidiaries, except for HOC, after the merger, which is considered to be the issuer of all of the Senior Notes (together, the "Guarantors"). The indentures that govern the Senior Notes provide that any subsidiary of the Company that provides a guarantee of our senior secured credit facilities will guarantee the Senior Notes. As of March 31, 2020, none of our foreign subsidiaries or domestic subsidiaries owned by foreign subsidiaries or conducting foreign operations or our non-wholly owned subsidiaries guaranteed the Senior Notes.

The guarantees are full and unconditional, subject to certain customary release provisions. The indentures that govern the Senior Notes provide that any Guarantor may be released from its guarantee so long as: (i) the subsidiary is sold or sells all of its assets; (ii) the subsidiary is released from its guaranty under our senior secured credit facilities; (iii) the subsidiary is declared "unrestricted" for covenant purposes; or (iv) the requirements for legal defeasance or covenant defeasance or to discharge the indenture have been satisfied, in each case in compliance with applicable provisions of the indentures.

HOC nor any of the Guarantors have any reporting obligation under the Exchange Act in respect of the Senior Notes,
however, we are supplementally providing the information set forth below. The following tables present summarized financial information for the Parent, HOC and Guarantors on a combined basis:

As of
March 31, 2020
(in millions)
ASSETS
Total current assets$1,009 
Intangible assets, net8,930 
Total intangibles and other assets9,213 
TOTAL ASSETS10,222 
LIABILITIES AND DEFICIT
Total current liabilities1,603 
Long-term debt9,286 
Total liabilities14,398 
Total Hilton stockholders' deficit(4,176)
TOTAL LIABILITIES AND DEFICIT10,222 

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Three Months Ended
March 31, 2020
(in millions)
Revenues
Revenues$380 
Other revenues from managed and franchised properties1,141 
Total revenues$1,521 
Expenses
Expenses$113 
Other expenses from managed and franchised properties1,211 
Total expenses$1,324 
Operating income$197 
Interest expense(90)
Income tax expense(6)
Net income51 
Net income attributable to Hilton stockholders51 

Critical Accounting Policies and Estimates


The preparation of our unaudited condensed consolidated financial statements in accordance with GAAP requires us to make estimates and assumptions that affect reported amounts and related disclosures. We have discussed the policies and estimates that we believe are critical and require the use of complex judgment in their application in our CurrentAnnual Report on Form 8-K dated May 24, 2017, which presents Hilton's consolidated financial position and results of operations as of and10-K for the fiscal year ended December 31, 2016, giving effect2019.

As a result of the impact of the COVID-19 pandemic on our business, we have had to reevaluate certain estimates and assumptions that affect our reported amounts. In particular, we extended the spin-offs. Since the dateexpected redemption rate of our Current Report on Form 8-K, there have been no material changesHilton Honors points over the next year, which resulted in reclassifications of the liabilities for guest loyalty program and deferred revenues from current to long-term of $221 million and $50 million, respectively, as of March 31, 2020. Additionally, we recognized impairment losses of $112 million during the three months ended March 31, 2020, which required the use of significant judgments and estimates. See Note 7: "Fair Value Measurements" in our critical accounting policies or the methods or assumptions we apply under them.unaudited condensed consolidated financial statements for additional information.

Item 3. Quantitative and Qualitative Disclosures About Market Risk


We are exposed to market risk primarily from changes in interest rates and foreign currency exchange rates, which may affect future income, cash flows and the fair value of the Company.Company, depending on changes to interest rates or foreign currency exchange rates. In certain situations, we may seek to reduce cash flow volatility associated with changes in interest rates and foreign currency exchange rates by entering into derivative financial arrangementsinstruments intended to provide a hedge against a portion of the risks associated with such volatility. We continue to have exposure to such risks to the extent that they are not hedged. We enter into derivative financial arrangementsinstruments to the extent they meet the objectiveobjectives described above, and we do not use derivatives for trading or speculative purposes. See Note 7: "Derivative Instruments and Hedging Activities" in our unaudited condensed consolidated financial statements for additional information. Our exposure to market risk has not materially changed from what we previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2016, including after giving effect2019; however, given the impact that the COVID-19 pandemic has had on the global market, we continue to the spin-offs.monitor our exposure to market risk and have adjusted, and will continue to adjust, our hedge portfolios accordingly.


Item 4. Controls and Procedures


Disclosure Controls and Procedures


The Company maintains a set of disclosure controls and procedures as that term is defined in Rules 13a-15(e) and
15d-15(e) under the Exchange Act, that are designed to ensure that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission ("SEC") rules and forms, and that such information is accumulated and communicated to the Company's management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. The design of any disclosure controls and procedures is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will
31


succeed in achieving its stated goals under all potential future conditions. Any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, assurance of achieving the desired control objectives. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this Quarterly Report on Form 10-Q, an evaluation was carried out under the supervision and with the participation of the Company’s management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of its disclosure controls and procedures. Based on that evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure
controls and procedures, as of the end of the period covered by this Quarterly Report on Form 10-Q, were effective to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and is accumulated and communicated to the Company’s management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.


Changes in Internal Control Over Financial Reporting


There has been no change in the Company’s internal control over financial reporting during the Company’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II. OTHER INFORMATION


Item 1.  Legal Proceedings


We are involved in various claims and lawsuits arising in the normalordinary course of business, some of which include claims for substantial sums, including proceedings involving tort and other general liability claims, employee claims, consumer protection claims and claims related to our management of certain hotel properties. We recognize a liability when we believe the loss is probable and can be reasonably estimated. Most occurrences involving liability, claims of negligence and employees are covered by insurance with solvent insurance carriers. The ultimate results of claims and litigation cannot be predicted with certainty. We believe we have adequate reserves against such matters. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material adverse effect on our consolidated financial position, results of operations or cash flows. However, depending on the amount and timing, an unfavorable resolution of some or all of these matters could materially affect our future results of operations in a particular period.


Item 1A. Risk Factors


AsFor a discussion of September 30, 2017, there have been no material changes fromour potential risks and uncertainties, see the risk factor below and the risk factors previously disclosed in response to "Part I —Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2016.2019.


Supplemental Risk Factor

The ongoing COVID-19 pandemic has negatively affected and will likely continue to negatively affect our business, financial condition and results of operations.

The COVID-19 pandemic has significantly affected the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives that have resulted in cancellations and reduced travel around the world, as well as complete and partial suspensions of certain hotel operations for an indeterminate duration. Currently, there are no fully effective vaccines or treatments for COVID-19 and the timing and efficacy of any future vaccines and treatments are uncertain. As such, COVID-19 has had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to negatively affect future results. The current and uncertain future impact of the COVID-19 pandemic, including its effect on the ability or desire of people to travel and use our hotel properties for lodging, food and beverage and other services, is expected to continue to negatively affect our results, operations, outlook, plans, growth, cash flows and liquidity.

The U.S. and other national and local governments have restricted travel and could expand such restrictions, and a number of our hotels have fully or partially suspended operations. We have been and expect to continue to be negatively affected by additional governmental regulations and travel advisories to fight the pandemic, including recommendations by the U.S. Department of State, the Centers for Disease Control and Prevention and the World Health Organization.

We cannot predict when any of our hotels that have completely or partially suspended operations will be able to fully reopen, the conditions upon which a full reopening may occur or the effects of any such conditions. Moreover, even once travel advisories and restrictions are lifted, travel demand may remain weak for a significant length of time and we cannot predict if or when our properties will return to pre-pandemic demand or pricing. Adverse changes in the perceived or actual economic climate, including higher unemployment rates, declines in income levels and loss of personal wealth resulting from the impact of COVID-19, will negatively affect travel demand.

The steps we have taken to reduce operating costs, including furloughing a substantial number of our team members, and further steps we may take in the future to reduce costs for us or our third-party hotel owners, may negatively affect our brand reputation and ability to attract and retain team members. If our furloughed team members do not return to work with us when the COVID-19 pandemic subsides, including because they find new jobs during the furlough, we may experience operational challenges that could negatively affect hotel results, guest experience and loyalty. We also may face demands or requests from labor unions that represent team members at our hotels for additional compensation, healthcare benefits or other terms, including making payments to underfunded multi-employer pension plans for covered union employees, as a result of COVID-19 that could increase costs, and we could experience labor issues as we continue to implement our COVID-19 mitigation plans. In addition, depending on the length of the furloughs, we may need to make severance payments to some of our furloughed team members, even if we intend to have the team members return to work in the future. Even after the COVID-19 pandemic subsides, we could still experience long-term impacts on our operating costs as a result of attempts to
33


counteract future outbreaks of COVID-19 or other viruses through, for example, enhanced health and hygiene requirements or other such measures in one or more regions.

We cannot predict the impact that COVID-19 will have on our partners, such as third-party owners of our properties, third-party service providers, travel agencies, suppliers and other vendors. In particular, if third-party owners of our hotels are unable to maintain their hotels and service indebtedness secured by their hotels, our results of operations and reputation could suffer. Financing difficulties and significant declines in revenues for most hotels make it more likely that third-party owners of our hotels could declare bankruptcy or face other difficulties with their lenders. Bankruptcies, sales or foreclosures involving our hotels could, in some cases, result in the termination of our management or franchise contracts and eliminate our anticipated income and cash flows, which would negatively affect our results of operations. Hotel owners with financial difficulties may be unable or unwilling to pay us amounts that we are entitled to on a timely basis or at all. Current and ongoing economic conditions also could affect our ability to enter into management and franchise contracts with potential third-party owners of our hotels, who may be unable to obtain financing or face other delays in developing hotel projects. As a result, some properties in our development pipeline may not enter our system when we anticipated, or at all, and new hotels may enter our pipeline at a slower rate than in the past, thereby negatively affecting our overall growth. Likewise, if we or our hotel owners or franchisees are unable to access capital to make physical improvements to our hotels, the quality of our hotels may suffer, which may negatively impact our reputation and guest loyalty, and our market share may suffer as a result.

We may be required to raise additional capital in the future and our access to and cost of financing will depend on, among other things, global economic conditions, conditions in the global financing markets, the availability of sufficient amounts of financing, our prospects and our credit ratings. Certain of our credit ratings have been downgraded or placed on credit watch, and if our credit ratings were to be further downgraded, or general market conditions were to ascribe higher risk to our rating levels, our industry or us, our access to capital and the cost of any debt financing would be negatively affected. In addition, the terms of future debt agreements could include more restrictive covenants, or require incremental collateral, which may further restrict our business operations. There is no guarantee that debt financings will be available in the future to fund our obligations, or that they will be available on terms consistent with our expectations. In addition, because of reduced travel demand, certain of our leased properties will not generate revenue sufficient to meet operating expenses. If or when we determine the value of our leased properties has significantly declined, we have recognized and in the future could have to recognize significant non-cash impairment charges to our results of operations.

The COVID-19 pandemic has significantly increased economic and demand uncertainty and could cause a global recession, which would have a further adverse impact on our financial condition and operations. A significant increase in unemployment in the U.S. and other regions due to the adoption of social distancing and other policies to slow the spread of COVID-19 is likely to have a sustained negative impact on travel demand once our operations resume for an indefinite period of time. The extent of the effects of COVID-19 on our business and the travel industry at large is highly uncertain and will ultimately depend on future developments, including, but not limited to, the duration and severity of the outbreak, the timing and availability of vaccinations and other treatments to combat COVID-19, and the length of time it takes for demand and pricing to stabilize and normal economic and operating conditions to resume. Given the uncertainty as to the extent and timing of the potential future spread or mitigation of COVID-19 and the imposition or relaxation of protective measures, we are presently unable to estimate the full impact to our future results of operations, cash flows or financial condition.

Additionally, COVID-19 could negatively affect our internal controls over financial reporting as we have placed many of our team members on temporary furlough and our remaining team members are required to work from home and, therefore, new processes, procedures and controls could be required to respond to changes in our business environment. Further, should any key team members become ill from COVID-19 and unable to work, the attention of our management team could be diverted.

The potential effects of COVID-19 also could intensify or otherwise affect many of our other risk factors that are included in "Part I —Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, including, but not limited to, risks inherent to the hospitality industry, macroeconomic factors beyond our control, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and risks related to our indebtedness. Because the COVID-19 situation is unprecedented and continuously evolving, the other potential impacts to our risk factors that are further described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 are uncertain.

34


Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds


(a) Unregistered Sales of Securities

None.


(b) Use of Proceeds


None.


(c) Issuer Purchases of Equity Securities


On March 26, 2020, as a result of our efforts to preserve capital and maintain liquidity, we announced the temporary suspension of share repurchases, and no share repurchases were made after March 5, 2020 through the date of this report. The stock repurchase program remains authorized by our board of directors, and we may resume share repurchases in the future at any time, depending upon market conditions, our capital needs and other factors. The following table sets forth information regarding our purchases of shares of our common stock during the three months ended September 30, 2017:March 31, 2020.

 Total Number of Shares Purchased 
Average Price Paid per Share(1)
 
Total Number of Shares Purchased as Part of Publicly Announced Program(2)
 
Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(2)
(in millions)
July 1, 2017 to July 31, 20171,433,448
 $62.16
 1,433,448
 $559
August 1, 2017 to August 31, 20171,769,069
 62.30
 1,769,069
 449
September 1, 2017 to September 30, 20171,119,169
 66.06
 1,119,169
 375
Total4,321,686
 63.23
 4,321,686
 
Total Number of Shares Purchased
Average Price Paid per Share(1)
Total Number of Shares Purchased as Part of Publicly Announced Program(2)
Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(2)
(in millions)
January 1, 2020 to January 31, 20201,313,936  $109.16  1,313,936  $372  
February 1, 2020 to February 29, 20201,064,772  107.64  1,064,772  257  
March 1, 2020 to March 31, 2020225,507  94.38  225,507  2,236  
Total2,604,215  107.26  2,604,215  
____________
(1)
This price includes per share commissions paid for all share repurchases.
(2)
In February 2017, our board of directors authorized a stock repurchase program of up to $1.0 billion of the Company's common stock. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.

(1)This price includes per share commissions paid.
(2)In March 2020, prior to the suspension of share repurchases, our board of directors authorized the repurchase of an additional $2.0 billion of our common stock under our existing stock repurchase program, which was initially announced in February 2017 and subsequently increased in November 2017 and February 2019. Under this publicly announced program, we are authorized to repurchase shares through open market purchases, privately-negotiated transactions or otherwise in accordance with applicable federal securities laws, including through Rule 10b5-1 trading plans and under Rule 10b-18 of the Exchange Act. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.

Item 3.  Defaults Upon Senior Securities


None.


Item 4.  Mine Safety Disclosures


Not applicable.


Item 5.  Other Information


None.




Item 6.  Exhibits


Exhibit NumberExhibit Description
3.1
3.2
3.3
10.1
35


Exhibit NumberExhibit Description
4.1
124.2
31.14.3
4.4
4.5
4.6
4.7
4.8
10.1
10.2
10.3
10.4
10.5
10.6
31.1
31.2
32.1
32.2
101.INSInline XBRL Instance Document.Document - this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (embedded within the Inline XBRL document).

____________
*This document has been identified as a management contract or compensatory plan or arrangement.

36


The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure other than with respect to the terms of the agreements or other documents themselves, and you should not rely on them for that purpose. In particular, any representations and warranties made by us in these agreements or other documents were made solely within the specific context of the relevant agreement or document and may not describe the actual state of affairs as of the date they were made or at any other time.

37




Signatures


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

HILTON WORLDWIDE HOLDINGS INC.
HILTON WORLDWIDE HOLDINGS INC.
By:
By:/s/ Christopher J. Nassetta
Name:Christopher J. Nassetta
President and Chief Executive Officer
By:/s/ Kevin J. Jacobs
Name:Kevin J. Jacobs
Executive Vice President and Chief Financial Officer


Date: October 26, 2017

May 7, 2020
44
38