UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

(Mark One)


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, ~~2020~~2021


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number 001-36243

Hilton Worldwide Holdings Inc.

(Exact name of registrant as specified in its charter)

Delaware

27-4384691

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

7930 Jones Branch Drive, Suite 1100, McLean, VA

22102

(Address of Principal Executive Offices)

(Zip Code)

Registrant’s telephone number, including area code: (703) 883-1000

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading symbol(s)

Name of each exchange on which registered

Common Stock, $0.01 par value per share

HLT

New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act:

Large accelerated filer

☒

Accelerated filer

☐

Non-accelerated filer

☐

Smaller reporting

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange

Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

The number of shares outstanding of the registrant's common stock, par value $0.01 per share, as of April ~~30, 2020~~28, 2021 was ~~277,261,486.~~278,533,722.

HILTON WORLDWIDE HOLDINGS INC.

FORM 10-Q TABLE OF CONTENTS


		Page No.
PART I	FINANCIAL INFORMATION

Item 1.	Financial Statements	2
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	2019
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	3130
Item 4.	Controls and Procedures	3130

PART II	OTHER INFORMATION

Item 1.	Legal Proceedings	3332
Item 1A.	Risk Factors	3332
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	3532
Item 3.	Defaults Upon Senior Securities	3532
Item 4.	Mine Safety Disclosures	3532
Item 5.	Other Information	3532
Item 6.	Exhibits	3533
	Signatures	3834

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

HILTON WORLDWIDE HOLDINGS INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in millions, except share data)

March 31, December 31,
2020 2019
(unaudited)
ASSETS
Current Assets:
Cash and cash equivalents $ 1,734 $ 538
Restricted cash and cash equivalents 71 92
Accounts receivable, net of allowance for credit losses of $55 and $44 1,111 1,261
Prepaid expenses 138 130
Other 95 72
Total current assets (variable interest entities – $75 and $100)
3,149 2,093
Intangibles and Other Assets:
Goodwill 5,146 5,159
Brands 4,867 4,877
Management and franchise contracts, net 734 780
Other intangible assets, net 353 421
Operating lease right-of-use assets 770 867
Property and equipment, net 356 380
Deferred income tax assets 116 100
Other 297 280
Total intangibles and other assets (variable interest entities – $185 and $179)
12,639 12,864
TOTAL ASSETS $ 15,788 $ 14,957
LIABILITIES AND EQUITY (DEFICIT)
Current Liabilities:
Accounts payable, accrued expenses and other $ 1,460 $ 1,703
Current maturities of long-term debt 41 37
Current portion of deferred revenues 242 332
Current portion of liability for guest loyalty program 477 799
Total current liabilities (variable interest entities – $48 and $64)
2,220 2,871
Long-term debt 9,455 7,956
Operating lease liabilities 966 1,037
Deferred revenues 929 827
Deferred income tax liabilities 750 795
Liability for guest loyalty program 1,437 1,060
Other 935 883
Total liabilities (variable interest entities – $243 and $260)
16,692 15,429
Commitments and contingencies – see Note 14
Equity (Deficit):
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, NaN issued or outstanding as of March 31, 2020 and December 31, 2019 — —
Common stock, $0.01 par value; 10,000,000,000 authorized shares, 334,072,979 issued and 277,152,629 outstanding as of March 31, 2020 and 333,159,770 issued and 278,985,125 outstanding as of December 31, 2019 3 3
Treasury stock, at cost; 56,920,350 shares as of March 31, 2020 and 54,174,645 shares as of December 31, 2019 (4,462) (4,169)
Additional paid-in capital 10,443 10,489
Accumulated deficit (5,999) (5,965)
Accumulated other comprehensive loss (899) (840)
Total Hilton stockholders' deficit (914) (482)
Noncontrolling interests 10 10
Total deficit (904) (472)
TOTAL LIABILITIES AND EQUITY (DEFICIT) $ 15,788 $ 14,957


	March 31,		December 31,
	2021		2020
	(unaudited)
ASSETS
Current Assets:
Cash and cash equivalents	$	2,402	$	3,218
Restricted cash and cash equivalents	45		45
Accounts receivable, net of allowance for credit losses of $138 and $132	797		771
Prepaid expenses	104		70
Other	120		98
Total current assets (variable interest entities – $38 and $53)	3,468		4,202
Intangibles and Other Assets:
Goodwill	5,084		5,095
Brands	4,895		4,904
Management and franchise contracts, net	691		653
Other intangible assets, net	241		266
Operating lease right-of-use assets	763		772
Property and equipment, net	327		346
Deferred income tax assets	194		194
Other	311		323
Total intangibles and other assets (variable interest entities – $186 and $199)	12,506		12,553
TOTAL ASSETS	$	15,974	$	16,755
LIABILITIES AND EQUITY (DEFICIT)
Current Liabilities:
Accounts payable, accrued expenses and other	$	1,271	$	1,302
Current maturities of long-term debt	48		56
Current portion of deferred revenues	364		370
Current portion of liability for guest loyalty program	793		703
Total current liabilities (variable interest entities – $50 and $57)	2,476		2,431
Long-term debt	9,908		10,431
Operating lease liabilities	970		971
Deferred revenues	930		1,004
Deferred income tax liabilities	616		649
Liability for guest loyalty program	1,733		1,766
Other	961		989
Total liabilities (variable interest entities – $225 and $248)	17,594		18,241
Commitments and contingencies – see Note 13	0		0
Equity (Deficit):
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, NaN issued or outstanding as of March 31, 2021 and December 31, 2020	0		0
Common stock, $0.01 par value; 10,000,000,000 authorized shares, 331,448,235 issued and 278,527,885 outstanding as of March 31, 2021 and 330,511,254 issued and 277,590,904 outstanding as of December 31, 2020	3		3
Treasury stock, at cost; 52,920,350 shares as of March 31, 2021 and December 31, 2020	(4,453)		(4,453)
Additional paid-in capital	10,547		10,552
Accumulated deficit	(6,840)		(6,732)
Accumulated other comprehensive loss	(880)		(860)
Total Hilton stockholders' deficit	(1,623)		(1,490)
Noncontrolling interests	3		4
Total deficit	(1,620)		(1,486)
TOTAL LIABILITIES AND EQUITY (DEFICIT)	$	15,974	$	16,755

See notes to condensed consolidated financial statements.

HILTON WORLDWIDE HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in millions, except per share data)

(unaudited)

Three Months Ended
March 31,
2020 2019
Revenues
Franchise and licensing fees $ 339 $ 382
Base and other management fees 60 80
Incentive management fees 23 55
Owned and leased hotels 210 312
Other revenues 23 26
655 855
Other revenues from managed and franchised properties 1,265 1,349
Total revenues 1,920 2,204
Expenses
Owned and leased hotels 239 298
Depreciation and amortization 91 84
General and administrative 60 107
Impairment losses 112 —
Other expenses 14 20
516 509
Other expenses from managed and franchised properties 1,336 1,383
Total expenses 1,852 1,892
Operating income 68 312
Interest expense (94) (98)
Gain on foreign currency transactions 9 —
Other non-operating income, net — 4
Income (loss) before income taxes (17) 218
Income tax benefit (expense) 35 (59)
Net income 18 159
Net income attributable to noncontrolling interests — (1)
Net income attributable to Hilton stockholders $ 18 $ 158
Earnings per share:
Basic $ 0.06 $ 0.54
Diluted $ 0.06 $ 0.54
Cash dividends declared per share $ 0.15 $ 0.15


	Three Months Ended
	March 31,
	2021		2020
Revenues
Franchise and licensing fees	$	242	$	339
Base and other management fees	25		60
Incentive management fees	13		23
Owned and leased hotels	56		210
Other revenues	17		23
	353		655
Other revenues from managed and franchised properties	521		1,265
Total revenues	874		1,920

Expenses
Owned and leased hotels	110		239
Depreciation and amortization	51		91
General and administrative	97		60
Impairment losses	0		112
Other expenses	10		14
	268		516
Other expenses from managed and franchised properties	585		1,336
Total expenses	853		1,852

Operating income	21		68

Interest expense	(103)		(94)
Gain on foreign currency transactions	2		9
Loss on debt extinguishment	(69)		0
Other non-operating income, net	5		0

Loss before income taxes	(144)		(17)

Income tax benefit	35		35

Net income (loss)	(109)		18
Net loss attributable to noncontrolling interests	1		0
Net income (loss) attributable to Hilton stockholders	$	(108)	$	18

Earnings (loss) per share:
Basic	$	(0.39)	$	0.06
Diluted	$	(0.39)	$	0.06

Cash dividends declared per share	$	0	$	0.15

See notes to condensed consolidated financial statements.

HILTON WORLDWIDE HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(in millions)

(unaudited)

Three Months Ended
March 31,
2020 2019
Net income $ 18 $ 159
Other comprehensive income (loss), net of tax benefit (expense):
Currency translation adjustment, net of tax of $8 and $(8) (24) (3)
Pension liability adjustment, net of tax of $— and $(1) 1 2
Cash flow hedge adjustment, net of tax of $13 and $5 (36) (15)
Total other comprehensive loss (59) (16)
Comprehensive income (loss) (41) 143
Comprehensive income attributable to noncontrolling interests — (1)
Comprehensive income (loss) attributable to Hilton stockholders $ (41) $ 142


	Three Months Ended
	March 31,
	2021		2020
Net income (loss)	$	(109)	$	18
Other comprehensive income (loss), net of tax benefit (expense):
Currency translation adjustment, net of tax of $(3) and $8	(29)		(24)
Pension liability adjustment, net of tax(1)	2		1
Cash flow hedge adjustment, net of tax of $(2) and $13	7		(36)
Total other comprehensive loss	(20)		(59)

Comprehensive loss	(129)		(41)
Comprehensive loss attributable to noncontrolling interests	1		0
Comprehensive loss attributable to Hilton stockholders	$	(128)	$	(41)

____________

(1)Amounts were less than $1 million for both periods.

See notes to condensed consolidated financial statements.

HILTON WORLDWIDE HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in millions)

(unaudited)

Three Months Ended
March 31,
2020 2019
Operating Activities:
Net income $ 18 $ 159
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of contract acquisition costs 8 7
Depreciation and amortization 91 84
Impairment losses 112 —
Gain on foreign currency transactions (9) —
Share-based compensation (12) 34
Deferred income taxes (37) (26)
Contract acquisition costs (11) (15)
Working capital changes and other (31) 121
Net cash provided by operating activities 129 364
Investing Activities:
Capital expenditures for property and equipment (12) (23)
Capitalized software costs (17) (19)
Other (18) (2)
Net cash used in investing activities (47) (44)
Financing Activities:
Borrowings 1,690 375
Repayment of debt (205) (336)
Dividends paid (42) (44)
Repurchases of common stock (296) (296)
Share-based compensation tax withholdings and other (47) (42)
Net cash provided by (used in) financing activities 1,100 (343)
Effect of exchange rate changes on cash, restricted cash and cash equivalents (7) —
Net increase (decrease) in cash, restricted cash and cash equivalents 1,175 (23)
Cash, restricted cash and cash equivalents, beginning of period 630 484
Cash, restricted cash and cash equivalents, end of period $ 1,805 $ 461
Supplemental Disclosures:
Cash paid during the year:
Interest $ 94 $ 71
Income taxes, net of refunds 50 13


	Three Months Ended
	March 31,
	2021		2020
Operating Activities:
Net income (loss)	$	(109)	$	18
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Amortization of contract acquisition costs	7		8
Depreciation and amortization	51		91
Impairment losses	0		112
Gain on foreign currency transactions	(2)		(9)
Share-based compensation expense (benefit)	39		(12)
Deferred income taxes	(39)		(37)
Contract acquisition costs	(43)		(11)
Change in deferred revenues	(80)		12
Change in liability for guest loyalty program	57		55
Working capital changes and other	(52)		(98)
Net cash provided by (used in) operating activities	(171)		129
Investing Activities:
Capital expenditures for property and equipment	(3)		(12)
Capitalized software costs	(8)		(17)
Other	(5)		(18)
Net cash used in investing activities	(16)		(47)
Financing Activities:
Borrowings	1,500		1,690
Repayment of debt	(2,016)		(205)
Debt issuance costs and redemption premium	(74)		0
Dividends paid	0		(42)
Repurchases of common stock	0		(296)
Share-based compensation tax withholdings and other	(34)		(47)
Net cash provided by (used in) financing activities	(624)		1,100

Effect of exchange rate changes on cash, restricted cash and cash equivalents	(5)		(7)
Net increase (decrease) in cash, restricted cash and cash equivalents	(816)		1,175
Cash, restricted cash and cash equivalents, beginning of period	3,263		630
Cash, restricted cash and cash equivalents, end of period	$	2,447	$	1,805

Supplemental Disclosures:
Cash paid during the year:
Interest	$	72	$	94
Income taxes, net of refunds	25		50

See notes to condensed consolidated financial statements.

HILTON WORLDWIDE HOLDINGS INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

Note 1: Organization and Basis of Presentation

Organization

Hilton Worldwide Holdings Inc. (the "Parent," or together with its subsidiaries, "Hilton," "we," "us," "our" or the "Company"), a Delaware corporation, is one of the largest hospitality companies in the world and is engaged in managing, franchising, owning and leasing hotels and resorts, and licensing its brands and intellectual property ("IP"). As of March 31, ~~2020,~~2021, we managed, franchised, owned or leased ~~6,162~~6,567 hotels and resorts, including timeshare properties, totaling ~~977,939~~1,032,412 rooms in ~~118~~119 countries and territories.

Basis of Presentation

The accompanying condensed consolidated financial statements for the three months ended March 31, ~~2020~~2021 and ~~2019~~2020 have been prepared in accordance with United States ("U.S.") generally accepted accounting principles ("GAAP") and are unaudited. We have condensed or omitted certain information and footnote disclosures normally included in financial statements presented in accordance with GAAP. Although we believe the disclosures made are adequate to prevent the information presented from being misleading, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto in our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019.~~2020.

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and, accordingly, ultimate results could differ from those estimates. Additionally, interim results are not necessarily indicative of full year performance. In particular, the ~~crisis related to the~~ novel coronavirus ("COVID-19") pandemic had a material adverse impact on our results for the three months ended March 31, 2021 and 2020 ~~and we expect it~~when compared to ~~continue~~periods prior to ~~have a material adverse impact on our results.~~the onset of the pandemic in early 2020. As such, this interim period, as well as upcoming periods, are unlikely to be comparable to ~~past performance~~periods prior to the onset of the pandemic or to other periods affected by the pandemic, and are not indicative of future performance. In our opinion, the accompanying condensed consolidated financial statements reflect all adjustments, including normal recurring items, considered necessary for a fair presentation of the interim periods. All material intercompany transactions have been eliminated in consolidation.

~~Note 2: Recently Issued Accounting Pronouncements~~

~~In June 2016, the Financial Accounting Standards Board issued Accounting Standards Update ("ASU") No. 2016-13 ("ASU 2016-13"),~~ ~~Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments~~, which significantly changes how entities account for credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. On January 1, 2020, we adopted ASU 2016-13 and subsequent ASUs issued to clarify its application, on a prospective basis, and recognized a $10 million cumulative adjustment, net of taxes, to accumulated deficit. As a result of the adoption, we consider forecasted business conditions, in addition to current business conditions and historical collection activity, in calculating our allowance for credit losses on accounts receivable. The cumulative adjustment to accumulated deficit that we recognized upon adoption of this ASU did not include the impact of the COVID-19 crisis as a forecasted business condition. By applying ASU 2016-13 at the adoption date, the presentation of credit losses for periods prior to January 1, 2020 remains unchanged and in accordance with ~~Receivables (Topic 310~~).

Note 3:2: Revenues from Contracts with Customers

Contract Liabilities

The following table summarizes the activity of our contract liabilities, which are classified as a component of current and long-term deferred revenues, during the three months ended March 31, ~~2020:~~2021:


	(in millions)
Balance as of December 31, ~~2019~~	2020	$	~~1,041~~1,312
Cash received in advance and not recognized as revenue⁽¹⁾	~~106~~23
Revenue recognized⁽¹⁾	~~(54)~~(60)
Other⁽²⁾	~~(10)~~(31)
Balance as of March 31, ~~2020~~2021	$	~~1,083~~1,244

____________

⁽¹⁾~~Primarily~~Revenue recognized during the three months ended March 31, 2021 included $46 million related to Hilton Honors, our guest loyalty ~~program,~~program. Revenue recognized during the three months ended March 31, 2020 was $54 million, which included $40 million ~~for revenue recognized.~~related to Hilton Honors.

⁽²⁾Primarily ~~the result of~~represents changes in estimated transaction prices for our performance obligations related to points issued under Hilton Honors, which had no effect on revenues.

Hilton Honors Points Pre-Sale

In April 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash (the "Honors Points Pre-Sale"). American Express and their respective designees may use the points in connection with Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. Upon receipt of the cash, we recognized $636 million in deferred revenues ~~that were previously~~and the remainder in liability for guest loyalty program; see below for additional information on the revenue recognition of the related deferred ~~as contract liabilities of $57 million~~ du~~ring the three months ended March 31, 2019.~~revenues.

Performance Obligations

As of March 31, ~~2020,~~2021, we had ~~$423 million of~~ deferred revenues for unsatisfied performance obligations consisting of: (i) $241 million related to Hilton Honors that will be recognized as ~~revenues~~revenue when the points are redeemed, which we estimate will occur over approximately the next two years; (ii) $407 million related to ~~three years. Additionally, we had $660 million~~co-branded credit card arrangements, primarily consisting of deferred revenues for ~~unsatisfied performance obligations~~the Honors Points Pre-Sale of which a portion will be recognized as revenue when points are awarded, with the remaining portion recognized as revenue when the points are redeemed; and (iii) $596 million related to application, initiation and ~~licensing~~other fees ~~which are~~that is expected to be recognized as ~~revenues in future periods~~revenue over the terms of the related contracts.

Note 4:3: Consolidated Variable Interest Entities

As of March 31, ~~2020~~2021 and December 31, ~~2019,~~2020, we consolidated 2 variable interest entities ("VIEs") that each lease a hotel ~~properties.~~property. We consolidated these VIEs since we are the primary beneficiary, having the power to direct the activities that most significantly affect their economic performance. Additionally, we have the obligation to absorb their losses and the right to receive benefits that could be significant to them. The assets of our consolidated VIEs are only available to settle the obligations of the respective entities.

Our condensed consolidated balance sheets included the assets and liabilities of these entities, which primarily comprised the following:


		March 31,		December 31,			March 31,		December 31,
		2020		2019			2021		2020
		(in millions)							(in millions)
Cash and cash equivalents	Cash and cash equivalents	$	62	$	81	Cash and cash equivalents	$	26	$	40
Property and equipment, net	Property and equipment, net	71		69		Property and equipment, net	69		76
Deferred income tax assets	Deferred income tax assets	51		48		Deferred income tax assets	56		57
Other non-current assets	Other non-current assets	62		61		Other non-current assets	61		66
Accounts payable, accrued expenses and other	Accounts payable, accrued expenses and other	32		49		Accounts payable, accrued expenses and other	26		27
Long-term debt⁽¹⁾	Long-term debt⁽¹⁾	193		194		Long-term debt(1)	181		203
Other long-term liabilities	Other long-term liabilities	17		17		Other long-term liabilities	17		17

____________

⁽¹⁾Includes finance lease liabilities of ~~$175~~$164 million and ~~$177~~$184 million as of March 31, ~~2020~~2021 and December 31, ~~2019,~~2020, respectively. As of March 31, 2021 and December 31, 2020, there were 0 amounts drawn under the VIEs' revolving credit facilities that had borrowing capacities totaling 4.75 billion Japanese yen (equivalent to $43 million as of March 31, 2021).

We did not provide any financial or other support to any consolidated VIEs that we were not previously contractually required to provide during the three months ended March 31, ~~2020~~2021 and ~~2019, and we are not aware of any future obligations to do so.~~2020.

Note 5:4: Finite-Lived Intangible Assets

Finite-lived intangible assets were as follows:


		March 31, 2020											March 31, 2021
		Gross Carrying Value		Accumulated Amortization		Net Carrying Value			Gross Carrying Value		Accumulated Amortization		Net Carrying Value
		(in millions)											(in millions)
Management and franchise contracts:	Management and franchise contracts:							Management and franchise contracts:
Management and franchise contracts recorded at Merger⁽¹⁾		$	2,156	$	(2,009)	$	147
Management contracts recorded at Merger(1)								Management contracts recorded at Merger(1)	$	314	$	(264)	$	50
Contract acquisition costs	Contract acquisition costs	602		(126)		476		Contract acquisition costs	681		(149)		532
Development commissions and other	Development commissions and other	131		(20)		111		Development commissions and other	133		(24)		109
		$	2,889	$	(2,155)	$	734		$	1,128	$	(437)	$	691

Other intangible assets:	Other intangible assets:							Other intangible assets:
Leases⁽²⁾⁽¹⁾	Leases⁽²⁾⁽¹⁾	$	144	$	(83)	$	61	Leases⁽²⁾⁽¹⁾	$	141	$	(81)	$	60
Capitalized software costs	Capitalized software costs	642		(425)		217		Capitalized software costs	529		(403)		126
Hilton Honors⁽¹⁾	Hilton Honors⁽¹⁾	337		(262)		75		Hilton Honors(1)	341		(286)		55
		$	1,123	$	(770)	$	353		$	1,011	$	(770)	$	241


		December 31, 2019											December 31, 2020
		Gross Carrying Value		Accumulated Amortization		Net Carrying Value			Gross Carrying Value		Accumulated Amortization		Net Carrying Value
		(in millions)											(in millions)
Management and franchise contracts:	Management and franchise contracts:							Management and franchise contracts:
Management and franchise contracts recorded at Merger⁽¹⁾		$	2,163	$	(1,974)	$	189
Management contracts recorded at Merger(1)								Management contracts recorded at Merger(1)	$	317	$	(261)	$	56
Contract acquisition costs	Contract acquisition costs	604		(121)		483		Contract acquisition costs	632		(144)		488
Development commissions and other	Development commissions and other	127		(19)		108		Development commissions and other	132		(23)		109
		$	2,894	$	(2,114)	$	780		$	1,081	$	(428)	$	653

Other intangible assets:	Other intangible assets:							Other intangible assets:
Leases⁽¹⁾⁽²⁾	Leases⁽¹⁾⁽²⁾	$	290	$	(176)	$	114	Leases⁽¹⁾⁽²⁾	$	157	$	(95)	$	62
Capitalized software costs	Capitalized software costs	625		(399)		226		Capitalized software costs	522		(378)		144
Hilton Honors⁽¹⁾	Hilton Honors⁽¹⁾	338		(257)		81		Hilton Honors(1)	342		(282)		60
Other⁽¹⁾		34		(34)		—
		$	1,287	$	(866)	$	421		$	1,021	$	(755)	$	266

____________

⁽¹⁾Represents intangible assets that were initially recorded at their fair value as part of the October ~~24,~~ 2007 transaction whereby we became a wholly owned subsidiary of affiliates of The Blackstone Group Inc. (the "Merger").

⁽²⁾~~We recognized impairment losses during~~During the three months ended March 31, 2020, ~~that reduced the gross carrying value~~we recognized $46 million of impairment losses included in our ~~leases intangible asset by $138 million, the accumulated amortization by $92 million and the net carrying value by $46 million. See Note 7: "Fair Value Measurements" for additional information.~~condensed consolidated statement of operations.

Amortization of our finite-lived intangible assets was as follows:


		Three Months Ended							Three Months Ended
		March 31,							March 31,
		2020		2019			2021		2020
		(in millions)							(in millions)
Recognized in depreciation and amortization expense⁽¹⁾	Recognized in depreciation and amortization expense⁽¹⁾	$	77	$	70	Recognized in depreciation and amortization expense(1)	$	38	$	77
Recognized as a reduction of franchise and licensing fees and base and other management fees	Recognized as a reduction of franchise and licensing fees and base and other management fees	8		7		Recognized as a reduction of franchise and licensing fees and base and other management fees	7		8

____________

⁽¹⁾Includes amortization expense of ~~$49~~$12 million and ~~$51~~$49 million for the three months ended March 31, ~~2020~~2021 and ~~2019,~~2020, respectively, associated with assets that were initially recorded at their fair value at the time of the ~~Merger.~~Merger, some of which became fully amortized during 2020.

We estimate future amortization of our finite-lived intangible assets as of March 31, ~~2020~~2021 to be as follows:


		Recognized in Depreciation and Amortization Expense		Recognized as a Reduction of Franchise and Licensing Fees and Base and Other Management Fees			Recognized in Depreciation and Amortization Expense			Recognized as a Reduction of Franchise and Licensing Fees and Base and Other Management Fees
Year	Year	(in millions)							Year	(in millions)
2020 (remaining)		$	197	$	21
2021		126		28
2021 (remaining)						2021 (remaining)	$	94		$	23
2022	2022	97		26		2022	98			30
2023	2023	58		25		2023	62			29
2024	2024	12		25		2024	14			29
2025						2025	8			28
Thereafter	Thereafter	121		351		Thereafter	124			393
		$	611	$	476		$	400		$	532

Note 6:5: Debt

Long-term debt balances, including obligations for finance leases, and associated interest rates and maturities as of March 31, ~~2020,~~2021, were as follows:

March 31, December 31,
2020 2019
(in millions)
Senior secured revolving credit facility with a weighted average rate of 2.06%, due 2024 $ 1,690 $ 195
Senior secured term loan facility with a rate of 2.70%, due 2026 2,619 2,619
Senior notes with a rate of 4.250%, due 2024 1,000 1,000
Senior notes with a rate of 4.625%, due 2025 900 900
Senior notes with a rate of 5.125%, due 2026 1,500 1,500
Senior notes with a rate of 4.875%, due 2027 600 600
Senior notes with a rate of 4.875%, due 2030 1,000 1,000
Finance lease liabilities with a weighted average rate of 5.74%, due 2020 to 2030 249 245
Other debt with a rate of 3.08% due 2026 18 17
9,576 8,076
Less: unamortized deferred financing costs and discount (80) (83)
Less: current maturities of long-term debt⁽¹⁾
(41) (37)
$ 9,455 $ 7,956


	March 31,		December 31,
	2021		2020
	(in millions)
Senior secured revolving credit facility with a rate of 1.11%, due 2024	$	1,190	$	1,690
Senior secured term loan facility with a rate of 1.86%, due 2026	2,619		2,619
Senior notes with a rate of 5.375%, due 2025	500		500
Senior notes with a rate of 5.125%, due 2026	0		1,500
Senior notes with a rate of 4.875%, due 2027	600		600
Senior notes with a rate of 5.750%, due 2028	500		500
Senior notes with a rate of 3.750%, due 2029	800		800
Senior notes with a rate of 4.875%, due 2030	1,000		1,000
Senior notes with a rate of 4.000%, due 2031	1,100		1,100
Senior notes with a rate of 3.625%, due 2032	1,500		0
Finance lease liabilities with a weighted average rate of 5.85%, due 2021 to 2030	227		252
Other debt with a rate of 3.08%, due 2026	17		19
	10,053		10,580
Less: unamortized deferred financing costs and discount	(97)		(93)
Less: current maturities of long-term debt(1)	(48)		(56)
	$	9,908	$	10,431

____________

⁽¹⁾Represents current maturities of finance lease liabilities.

In April 2020, we issued $1.0 billion aggregate principal amount of senior notes, which are outstanding as of the date of this report, in addition to the other long-term debt balances above. See Note 15: "Subsequent Events" for additional information.

Our senior secured credit facilities consist of a $1.75 billion senior secured revolving credit facility (the "Revolving Credit Facility") and a senior secured term loan facility (the "Term ~~Loans"~~Loan"). The obligations of our senior secured credit facilities are unconditionally and irrevocably guaranteed by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries.

As a precautionary measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic, we fully drew down on our Revolving Credit Facility during During the three months ended March 31, ~~2020, and, as~~2021, we repaid $500 million of the outstanding debt balance on the Revolving Credit Facility. As of March 31, ~~2020,~~2021, in addition to the outstanding debt balance, we had ~~outstanding borrowings of $1.69 billion, after giving effect to~~ $60 million of letters of credit ~~outstanding.~~outstanding on our Revolving Credit Facility, resulting in an available borrowing capacity of $500 million.

~~The 4.250%~~In February 2021, we issued $1.5 billion aggregate principal amount of 3.625% Senior Notes due ~~2024~~2032 (the ~~"2024~~"2032 Senior Notes") and incurred $21 million of debt issuance costs. Interest on the 2032 Senior Notes is payable semi-annually in arrears on February 15 and August 15 of each year, beginning August 15, 2021. We used the net proceeds from the issuance, together with available cash, to redeem all $1.5 billion in aggregate principal amount of our outstanding 5.125% Senior Notes due 2026 (the "2026 Senior Notes"), plus accrued and unpaid interest. In connection with the ~~4.625%~~redemption, we paid a redemption premium of $55 million and accelerated the recognition of the unamortized deferred financing costs on the 2026 Senior Notes of $14 million, which were both included in loss on debt extinguishment in our condensed consolidated statement of operations for the three months ended March 31, 2021.

The 5.375% Senior Notes due 2025 (the "2025 Senior Notes"), the ~~5.125% Senior Notes due 2026 (the "2026 Senior Notes"), the~~ 4.875% Senior Notes due 2027, the 5.750% Senior Notes due 2028 (the ~~"2027~~"2028 Senior Notes") ~~and~~, the 3.750% Senior Notes due 2029, the 4.875% Senior Notes due 2030, ~~("2030~~the 4.000% Senior ~~Notes")~~Notes due 2031 and the 2032 Senior Notes are collectively referred to as the Senior Notes and are jointly and severally guaranteed on a senior unsecured basis by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries, ~~that are themselves not~~other than Hilton Domestic Operating Company Inc. ("HOC"), an indirect wholly owned subsidiary of the Parent and the issuer of all of the ~~applicable~~ series of ~~senior notes.~~Senior Notes.

The contractual maturities of our long-term debt as of March 31, ~~2020~~2021 were as follows:


Year	Year	(in millions)		Year	(in millions)
2020 (remaining)		$	41
2021		33
2021 (remaining)				2021 (remaining)	$	40
2022	2022	23		2022	29
2023	2023	21		2023	22
2024	2024	2,712		2024	1,212
2025				2025	523
Thereafter	Thereafter	6,746		Thereafter	8,227
		$	9,576		$	10,053

Note 7:6: Fair Value Measurements

Estimates of the fair values of our financial instruments and nonfinancial assets were determined using available market information and appropriate valuation methods. Considerable judgment is necessary to interpret market data and develop the estimated fair values.

The fair values of certain financial instruments and the hierarchy level we used to estimate the fair values are shown below:


		March 31, 2020															March 31, 2021
				Hierarchy Level													Hierarchy Level
		Carrying Value		Level 1		Level 2		Level 3			Carrying Value		Level 1		Level 2		Level 3
		(in millions)															(in millions)
Assets:	Assets:									Assets:
Cash equivalents	Cash equivalents	$	1,385	$	—	$	1,385	$	—	Cash equivalents	$	1,415	$	—	$	1,415	$	—
Restricted cash equivalents	Restricted cash equivalents	10		—		10		—		Restricted cash equivalents	9		—		9		—
Liabilities:	Liabilities:									Liabilities:
Long-term debt⁽¹⁾	Long-term debt⁽¹⁾	9,229		4,671		—		4,134		Long-term debt(1)	9,712		6,114		—		3,788
Interest rate swaps	Interest rate swaps	92		—		92		—		Interest rate swaps	73		—		73		—

December 31, 2019
Hierarchy Level
Carrying Value Level 1 Level 2 Level 3
(in millions)
Assets:
Cash equivalents $ 117 $ — $ 117 $ —
Restricted cash equivalents 32 — 32 —
Liabilities:
Long-term debt⁽¹⁾
7,731 5,230 — 2,834
Interest rate swaps 37 — 37 —


	December 31, 2020
			Hierarchy Level
	Carrying Value		Level 1		Level 2		Level 3
	(in millions)
Assets:
Cash equivalents	$	2,270	$	—	$	2,270	$	—
Restricted cash equivalents	9		—		9		—
Liabilities:
Long-term debt(1)	10,216		6,366		—		4,293
Interest rate swaps	82		—		82		—

____________

⁽¹⁾The carrying values include unamortized deferred financing costs and discount. The carrying values and fair values exclude finance lease liabilities and other debt.

We measure our interest rate swaps at fair value, which was ~~estimated~~determined using a discounted cash flow analysis that reflects the contractual terms of the interest rate swaps, including the period to maturity, and uses observable market-based inputs of similar instruments, including interest rate curves, as applicable. Our interest rate swaps are included in other long-term liabilities in our condensed consolidated balance sheets.

~~The estimated fair values of our nonfinancial assets that were measured at fair value on a non-recurring basis during the three months ended March 31, 2020 were as follows:~~

Carrying Value Impairment Losses
Fair Value⁽¹⁾
(in millions)
Other intangible assets, net⁽²⁾
$ 46 $ (46) $ —
Operating lease right-of-use assets⁽²⁾
86 (45) 41
Property and equipment, net⁽²⁾
29 (21) 8

~~____________~~

⁽¹⁾~~Fair value measurements using significant Level 3 unobservable inputs.~~

⁽²⁾~~Related to certain hotel properties under operating and finance leases in our ownership segment.~~

We assessed recoverability of the assets included in the table above using estimates of undiscounted net cash flows, and concluded that the carrying values of the assets were not fully recoverable. We then estimated the fair value of these assets using discounted cash flow analyses, which included an estimate of the impact of the COVID-19 pandemic on each leased property based on the expected recovery term. Estimated stabilized growth rates after the recovery period ranged from 1.7 percent to 4.8 percent, and discount rates ranged from 7.0 percent to 12.0 percent, with the weighted average, based on relative impairment losses, for both inputs being at the lower end of each of the ranges. The stabilized growth rates after recovery and discount rates used for the fair value of the assets reflect the risk profile of the underlying cash flows and the individual markets where the assets are located, and are not necessarily indicative of our hotel portfolio as a whole.

The fair values of financial instruments not included in these tables are estimated to be equal to their carrying values as of March 31, ~~2020~~2021 and December 31, ~~2019.~~2020.

Note 8:7: Leases

We lease hotel properties, land, corporate office space and equipment used at hotels and corporate offices, with our most significant lease liabilities related to hotel properties. As of March 31, ~~2020,~~2021, we leased 5248 hotels under operating leases and 6 hotels under finance leases, 2 of which were the liabilities of consolidated VIEs and were non-recourse to us. Our hotel leases expire at various dates, with varying renewal and termination options.

During the three months ended March 31, 2020, we recognized ~~$45 million and $2 million of impairment losses related to certain operating and finance lease right-of-use ("ROU") assets, respectively, included in~~ impairment losses in our condensed consolidated statement of ~~operations; see Note 7: "Fair Value Measurements" for additional information.~~

~~Supplemental balance sheet information~~operations related to certain hotel properties in our ownership segment under operating and finance leases, ~~was as follows:~~

March 31, December 31,
2020 2019
(dollars in millions)
Operating leases:
Operating lease right-of-use assets $ 770 $ 867
Accounts payable, accrued expenses and other 146 133
Operating lease liabilities 966 1,037
Finance leases:
Property and equipment, net $ 52 $ 52
Current maturities of long-term debt 41 37
Long-term debt 208 208
Weighted average remaining lease term:
Operating leases 12.7 years 12.8 years
Finance leases 8.2 years 8.6 years
Weighted average discount rate:
Operating leases 3.77 % 3.76 %
Finance leases 5.74 % 5.83 %

~~The components~~including $45 million of operating lease ~~expense were as follows:~~

Three Months Ended
March 31,
2020 2019
(in millions)
Operating lease expense for fixed payments $ 35 $ 37
Finance lease expense:
Amortization of ROU assets 7 8
Interest on lease liabilities 4 4
Variable lease expense⁽¹⁾
9 19

~~____________~~

⁽¹⁾~~Includes amounts~~right-of-use ("ROU") assets and $21 million of property and equipment, net, of which $2 million related to ~~operating leases and interest payments on~~ finance ~~leases.~~lease ROU assets.

Supplemental cash flow information related to leases was as follows:

Three Months Ended
March 31,
2020 2019
(in millions)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases $ 29 $ 48
Financing cash flows from finance leases 10 11
ROU assets obtained in exchange for lease liabilities in non-cash transactions:
Operating leases⁽¹⁾
6 —
Finance leases 11 42

~~____________~~

⁽¹⁾~~Amount was less than $1 million for the three months ended March 31, 2019.~~


	Three Months Ended
	March 31,
	2021		2020
	(in millions)
ROU assets obtained in exchange for lease liabilities in non-cash transactions:
Operating leases	$	28	$	6
Finance leases	3		11

Our future minimum lease payments as of March 31, ~~2020~~2021 were as follows:


		Operating Leases		Finance Leases			Operating Leases			Finance Leases
Year	Year	(in millions)							Year	(in millions)
2020 (remaining)		$	142	$	44
2021		169		45
2021 (remaining)						2021 (remaining)	$	158		$	49
2022	2022	139		36		2022	158			40
2023	2023	124		30		2023	144			32
2024	2024	103		30		2024	122			30
2025						2025	120			30
Thereafter	Thereafter	758		135		Thereafter	746			104
Total minimum lease payments	Total minimum lease payments	1,435		320		Total minimum lease payments	1,448			285
Less: imputed interest	Less: imputed interest	(323)		(71)		Less: imputed interest	(321)			(58)
Total lease liabilities	Total lease liabilities	$	1,112	$	249	Total lease liabilities	$	1,127		$	227

Note 9:8: Income Taxes

~~At the end of each quarter, we estimate the effective~~The Company's income tax ~~rate expected to be applied~~provision for interim reporting periods has historically been calculated by applying an estimate of the full year to ordinary income, which excludes discrete items. Discrete items that were recognized during the three months ended March 31, 2020 included impairment losses and the vesting of certain share-based compensation awards, which provided us with tax benefits. Theannual effective income tax rate for the full year ~~is determined by the level and composition of~~to "ordinary" income (loss) ~~before income taxes, excluding discrete items as discussed above,~~for the interim reporting period, which is ~~subject to federal, state, local~~calculated as pre-tax income (loss) excluding unusual and ~~foreign~~infrequently occurring discrete items. For the three months ended March 31, 2021, we calculated the income taxes. The Company's forecast includes losses for the full year in many foreign jurisdictions. For certain foreign jurisdictions, we expect to have net operating losses ("NOLs"), which we expect to be utilized in future periods. However, as future utilization of NOLs reduces foreign taxes paid, we expect U.S. foreign tax ~~credits to be reduced, thereby reducing or eliminating the tax benefit of the NOLs on~~provision using a ~~global basis. Because of the reduced global tax benefit of NOLs in these specific jurisdictions, our~~discrete effective income tax rate ~~estimate is lower than~~method as if the ~~combined U.S. statutory rate. Due~~interim year to ~~forecasted losses before~~date period was an annual period. We determined that since normal changes in estimated "ordinary" income ~~taxes~~(loss) would result in disproportionate changes in the estimated annual effective income tax rate, the Company's historic method of calculating its income tax provision for interim reporting periods would not provide a reliable estimate for the ~~full year, the Company is forecasting an overall tax benefit.~~three months ended March 31, 2021.

We file income tax returns, including returns for our subsidiaries, with federal, state, local and foreign tax jurisdictions. We are under regular and recurring audit by the Internal Revenue Service ("IRS") and other taxing authorities on open tax positions. The timing of the resolution of tax audits is highly uncertain, as are the amounts, if any, that may ultimately be paid upon such resolution. Changes may result from the conclusion of ongoing audits, appeals or litigation in federal, state, local and foreign tax jurisdictions or from the resolution of various proceedings between the U.S. and foreign tax authorities. As of March 31, ~~2020,~~2021, we remain subject to federal and state examinations of our income tax returns for tax years from 2005 through ~~2018~~2019 and foreign examinations of our income tax returns for tax years from 1996 through ~~2019.~~2020.

Our total unrecognized tax benefits as of March 31, ~~2020~~2021 and December 31, ~~2019~~2020 were ~~$394~~$444 million and ~~$395~~$451 million, respectively. As of March 31, ~~2020~~2021 and December 31, ~~2019,~~2020, we had accrued approximately ~~$55~~$67 million and ~~$52~~$65 million, respectively, for interest and penalties related to ~~our~~these unrecognized tax benefits. Included in the balances of unrecognized tax benefits as of March 31, ~~2020~~2021 and December 31, ~~2019 was $380~~2020 were $399 million and $400 million, respectively, associated with positions that, if favorably resolved, would provide a benefit to our effective income tax rate.

In prior periods, we received 30-day Letters from the IRS and the Revenue Agents Reports ("RARs") for the 2006 through the 2013 tax years. We disagreed with several of the proposed adjustments in the RARs and filed formal appeals protests with the IRS. The unsettled proposed adjustments sought by the IRS for the tax years with open audits would result in additional U.S. federal ~~tax~~taxes owed of approximately $817 million, excluding interest and penalties and potential state income taxes. We disagree with the IRS's position on each of their assertions and intend to vigorously contest them. However, based on continuing appeals process discussions with the IRS, we believe that it is more likely than not that we will not recognize the full benefit related to certain of the issues being appealed. Accordingly, as of March 31, ~~2020,~~2021, we had recorded ~~$58~~$93 million of unrecognized tax benefits related to these issues.

Note ~~10:~~9: Share-Based Compensation

We recognized a benefit related to share-based compensation of $12 million during the three months ended March 31, 2020 and expense of $34 million during the three months ended March 31, 2019, which included amounts reimbursed by hotel owners. The benefit recognized during the three months ended March 31, 2020 was primarily due to the reversal of expense recognized in prior periods, as a result of the determination that the performance conditions of certain share-based compensation awards were no longer probable of achievement.

As part of the Hilton 2017 Omnibus Incentive Plan (the "2017 Plan"), we award time-vesting restricted stock units and restricted stock (collectively, "RSUs"), nonqualified stock options ("options") and performance-vesting RSUs ("performance shares") to our eligible employees. We recognized an expense of $39 million and a benefit of $12 million related to share-based compensation during the three months ended March 31, 2021 and 2020, respectively, which included amounts reimbursed by hotel owners. The benefit recognized during the three months ended March 31, 2020 was primarily due to the reversal of expense recognized in prior periods, as a result of the determination that the performance conditions of certain of the then-outstanding performance shares were no longer probable of achievement.

As of March 31, ~~2020,~~2021, unrecognized compensation costs for unvested awards under the 2017 Plan were approximately ~~$210~~$229 million, which are expected to be recognized over a weighted-average period of ~~2.0~~1.9 years on a straight-line basis. As of March 31, ~~2020,~~2021, there were ~~12.5~~12.1 million shares of common stock available for future issuance under the 2017 Plan, plus any shares subject to awards outstanding under the 2013 Omnibus Incentive Plan, which will become available for issuance under the 2017 Plan, if such outstanding awards expire or are terminated, canceled, forfeited or ~~are canceled or forfeited.~~withheld for taxes.

RSUs

During the three months ended March 31, ~~2020,~~2021, we granted ~~0.91 million~~573,000 RSUs with a weighted average grant date fair value per share of ~~$93.43,~~$123.02, which ~~generally~~ vest in equal annual installments over two or three years from the date of grant.

Options

During the three months ended March 31, ~~2020,~~2021, we granted ~~0.75 million~~361,000 options with ~~a weighted average~~an exercise price per share of ~~$93.33,~~$123.13, which vest in equal annual installments over three years from the date of grant ~~in equal annual installments~~ and terminate 10 years from the date of grant or earlier if the individual’s service terminates under certain circumstances.

The ~~weighted average~~ grant date fair value per share of the options granted during the three months ended March 31, ~~2020~~2021 was ~~$21.47,~~$41.15, which was determined using the Black-Scholes-Merton option-pricing model with the following assumptions:


Expected volatility⁽¹⁾	~~23.69~~33.13	%
Dividend yield⁽²⁾	~~0.55~~0	%
Risk-free rate⁽³⁾	~~0.96~~0.92	%
Expected term (in years)⁽⁴⁾	6.0

____________

⁽¹⁾Estimated using a blended approach of historical and implied volatility. Historical volatility is based on the historical movement of Hilton's stock ~~price.~~price for a period that corresponds to the expected life of the option.

⁽²⁾~~Estimated based on~~We have historically paid regular quarterly cash dividends. However, in March 2020, we suspended the ~~quarterly dividend~~declaration and payment of dividends as part of certain proactive measures we took to secure our liquidity position in response to the ~~three-month average stock price~~COVID-19 pandemic, and, at the ~~date~~time of ~~grant.~~the grant, we could not estimate when the payment of dividends would resume.

⁽³⁾Based on the yields of U.S. Department of Treasury instruments with similar expected lives.

⁽⁴⁾Estimated using the average of the vesting periods and the contractual term of the options.

~~As of March 31, 2020, 2.0 million options were exercisable.~~Performance Shares

~~Performance Shares~~In December 2020, we modified our then-outstanding performance shares in response to the COVID-19 pandemic and its negative impact on the hospitality industry and, ultimately, the Company's performance. The modifications were structured to reward for results achieved prior to the COVID-19 pandemic, retain senior business leaders and incentivize for the recovery efforts by utilizing metrics most meaningful in assessing our performance during our recovery from the negative impact of the pandemic. Under the terms of the modified awards, a portion of the outstanding performance shares granted in 2019 were modified to vest based on performance prior to the pandemic and continued service, and the remaining portion of those performance shares and the performance shares granted in 2020 were converted to performance shares that will vest based on different performance measures from those under the original agreements. The modified terms did not change the vesting schedules of the original awards.

During the three months ended March 31, ~~2020,~~2021, we granted ~~0.35 million~~241,000 performance shares with a ~~weighted average~~ grant date fair value per share of ~~$93.33. The performance shares are settled at the end of the three-year performance period with: (i) 50 percent of the awards subject to achievement~~$123.13. We recognize compensation expense based on the compound annual growth rate ("CAGR") of the Company's earnings before interest expense, income tax expense (benefit) and depreciation and amortization ("EBITDA"), adjusted to exclude certain items ("Adjusted EBITDA") and (ii) 50 percent of the awards subject to achievement based on the Company’s free cash flow per share CAGR. The total number of performance shares that are expected to vest as determined by the related ~~to each~~ performance ~~measure is based on an~~measure's achievement factor, which is estimated each reporting period ~~that~~and ranges from a 0 percent to 200 percent, ~~payout,~~ with 100 percent being the target. As of March 31, ~~2020,~~2021, we determined that the performance ~~conditions~~measures for all of the outstanding ~~2018 performance shares were not probable of achievement, and that the performance conditions for the outstanding 2019 and 2020~~ performance shares were probable of achievement, ~~for which we recognized compensation expense~~with the estimated applicable achievement factors at ~~the target achievement percentage.~~approximately target.

Note ~~11:~~10: Earnings (Loss) Per Share

The following table presents the calculation of basic and diluted earnings (loss) per share ("EPS"):


		Three Months Ended							Three Months Ended
		March 31,							March 31,
		2020		2019			2021		2020
		(in millions, except per share amounts)							(in millions, except per share amounts)
Basic EPS:	Basic EPS:					Basic EPS:
Numerator:	Numerator:					Numerator:
Net income attributable to Hilton stockholders		$	18	$	158
Net income (loss) attributable to Hilton stockholders						Net income (loss) attributable to Hilton stockholders	$	(108)	$	18
Denominator:	Denominator:					Denominator:
Weighted average shares outstanding	Weighted average shares outstanding	277		293		Weighted average shares outstanding	278		277
Basic EPS	Basic EPS	$	0.06	$	0.54	Basic EPS	$	(0.39)	$	0.06

Diluted EPS:	Diluted EPS:					Diluted EPS:
Numerator:	Numerator:					Numerator:
Net income attributable to Hilton stockholders		$	18	$	158
Net income (loss) attributable to Hilton stockholders						Net income (loss) attributable to Hilton stockholders	$	(108)	$	18
Denominator:	Denominator:					Denominator:
Weighted average shares outstanding(1)	Weighted average shares outstanding(1)	280		295		Weighted average shares outstanding(1)	278		280
Diluted EPS	Diluted EPS	$	0.06	$	0.54	Diluted EPS	$	(0.39)	$	0.06

____________

(1)

Approximately 3 million and 1 million share-based compensation awards were excluded from the computation of diluted EPS for the three months ended March 31, 2021 and 2020, ~~and 2019~~respectively, because their effect would have been anti-dilutive under the treasury stock method.

Note ~~12:~~11: Stockholders' Equity (Deficit) and Accumulated Other Comprehensive Loss

The following tables present the changes in the components of stockholders' equity (deficit):

Three Months Ended March 31, 2020
Equity (Deficit) Attributable to Hilton Stockholders
Treasury Stock Additional
Paid-in
Capital Accumulated Deficit Accumulated
Other
Comprehensive
Loss
Common Stock Noncontrolling
Interests
Shares Amount Total
(in millions)
Balance as of December 31, 2019 279 $ 3 $ (4,169) $ 10,489 $ (5,965) $ (840) $ 10 $ (472)
Net income — — — — 18 — — 18
Other comprehensive loss — — — — — (59) — (59)
Dividends — — — — (42) — — (42)
Repurchases of common stock (3) — (279) — — — — (279)
Share-based compensation 1 — (14) (46) — — — (60)
Cumulative effect of the adoption of ASU 2016-13 — — — — (10) — — (10)
Balance as of March 31, 2020 277 $ 3 $ (4,462) $ 10,443 $ (5,999) $ (899) $ 10 $ (904)


	Three Months Ended March 31, 2021
	Equity (Deficit) Attributable to Hilton Stockholders
				Treasury Stock		Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss
	Common Stock											Noncontrolling Interests
	Shares	Amount												Total
	(in millions)
Balance as of December 31, 2020	278	$	3	$	(4,453)	$	10,552	$	(6,732)	$	(860)	$	4	$	(1,486)
Net loss	—	—		—		—		(108)		—		(1)		(109)
Other comprehensive loss	—	—		—		—		—		(20)		—		(20)
Share-based compensation	1	—		—		(5)		—		—		—		(5)
Balance as of March 31, 2021	279	$	3	$	(4,453)	$	10,547	$	(6,840)	$	(880)	$	3	$	(1,620)

Three Months Ended March 31, 2019
Equity (Deficit) Attributable to Hilton Stockholders
Treasury Stock Additional
Paid-in
Capital Accumulated Deficit Accumulated
Other
Comprehensive
Loss
Common Stock Noncontrolling
Interests
Shares Amount Total
(in millions)
Balance as of December 31, 2018 295 $ 3 $ (2,625) $ 10,372 $ (6,417) $ (782) $ 7 $ 558
Net income — — — — 158 — 1 159
Other comprehensive loss — — — — — (16) — (16)
Dividends — — — — (43) — — (43)
Repurchases of common stock (4) — (296) — — — — (296)
Share-based compensation 1 — — 2 — — — 2
Cumulative effect of the adoption of ASU 2016-02 — — — — (256) — — (256)
Balance as of March 31, 2019 292 $ 3 $ (2,921) $ 10,374 $ (6,558) $ (798) $ 8 $ 108


	Three Months Ended March 31, 2020
	Equity (Deficit) Attributable to Hilton Stockholders
				Treasury Stock		Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss
	Common Stock											Noncontrolling Interests
	Shares	Amount												Total
	(in millions)
Balance as of December 31, 2019	279	$	3	$	(4,169)	$	10,489	$	(5,965)	$	(840)	$	10	$	(472)
Net income	—	—		—		—		18		—		0		18
Other comprehensive loss	—	—		—		—		—		(59)		—		(59)
Dividends(1)	—	—		—		—		(42)		—		—		(42)
Repurchases of common stock(1)	(3)	—		(279)		—		—		—		—		(279)
Share-based compensation	1	—		(14)		(46)		—		—		—		(60)
Cumulative effect of the adoption of ASU 2016-13(2)	—	—		—		—		(10)		—		—		(10)
Balance as of March 31, 2020	277	$	3	$	(4,462)	$	10,443	$	(5,999)	$	(899)	$	10	$	(904)

____________

(1)In March 2020, our board of directors authorized the repurchase of an additional $2.0 billion under our existing stock repurchase program, bringing total authorizations under the program to $5.5 billion. Subsequent to the additional authorization, on March 26, 2020, we ~~announced the suspension of~~suspended share repurchases ~~with no share repurchases made after March 5, 2020, as well as~~and the ~~payment~~declaration of ~~dividends, other than those~~ dividends.

(2)Relates to Accounting Standards Update No. 2016-13 ("ASU 2016-13"), Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments,that were already declared, which is expected to be temporary. The stock repurchase program remains authorized by the board of directors, and we may resume share repurchases in the future at any time, dependingwas adopted on ~~market conditions, our capital needs and other factors. As of March 31, 2020, approximately $2.2 billion remained available for share repurchases under the program.~~January 1, 2020.

The changes in the components of accumulated other comprehensive loss, net of taxes, were as follows:

Currency Translation Adjustment⁽¹⁾
Pension Liability Adjustment⁽²⁾
Cash Flow Hedge Adjustment⁽³⁾
Total
(in millions)
Balance as of December 31, 2019 $ (549) $ (269) $ (22) $ (840)
Other comprehensive loss before reclassifications (25) (1) (34) (60)
Amounts reclassified from accumulated other comprehensive loss 1 2 (2) 1
Net current period other comprehensive income (loss) (24) 1 (36) (59)
Balance as of March 31, 2020 $ (573) $ (268) $ (58) $ (899)


	Currency Translation Adjustment(1)		Pension Liability Adjustment(2)		Cash Flow Hedge Adjustment(3)		Total
	(in millions)
Balance as of December 31, 2020	$	(511)	$	(289)	$	(60)	$	(860)
Other comprehensive income (loss) before reclassifications	(29)		(1)		2		(28)
Amounts reclassified from accumulated other comprehensive loss	0		3		5		8
Net current period other comprehensive income (loss)	(29)		2		7		(20)
Balance as of March 31, 2021	$	(540)	$	(287)	$	(53)	$	(880)


		Currency Translation Adjustment⁽¹⁾		Pension Liability Adjustment⁽²⁾		Cash Flow Hedge Adjustment⁽³⁾		Total			Currency Translation Adjustment(1)		Pension Liability Adjustment(2)		Cash Flow Hedge Adjustment(3)		Total
		(in millions)															(in millions)
Balance as of December 31, 2018		$	(545)	$	(260)	$	23	$	(782)
Balance as of December 31, 2019										Balance as of December 31, 2019	$	(549)	$	(269)	$	(22)	$	(840)
Other comprehensive loss before reclassifications	Other comprehensive loss before reclassifications	(3)		—		(13)		(16)		Other comprehensive loss before reclassifications	(25)		(1)		(34)		(60)
Amounts reclassified from accumulated other comprehensive loss	Amounts reclassified from accumulated other comprehensive loss	—		2		(2)		—		Amounts reclassified from accumulated other comprehensive loss	1		2		(2)		1
Net current period other comprehensive income (loss)	Net current period other comprehensive income (loss)	(3)		2		(15)		(16)		Net current period other comprehensive income (loss)	(24)		1		(36)		(59)
Balance as of March 31, 2019		$	(548)	$	(258)	$	8	$	(798)
Balance as of March 31, 2020										Balance as of March 31, 2020	$	(573)	$	(268)	$	(58)	$	(899)

____________

⁽¹⁾Includes net investment hedges and intra-entity foreign currency transactions that are of a long-term investment nature. ~~Amount~~The amount reclassified ~~for~~during the three months ended March 31, 2020 related to the liquidation of an investment in a foreign entity and was recognized ~~net of taxes~~ in gain on foreign currency transactions in our condensed consolidated statement of operations.

⁽²⁾Amounts reclassified related to the amortization of prior service cost (credit) and amortization of net loss and were recognized ~~net of taxes~~ in other non-operating income, net in our condensed consolidated statements of operations.

⁽³⁾Amounts reclassified related to interest rate swaps, including interest rate swaps that were dedesignated and subsequently settled, and forward contracts that hedge our foreign currency denominated fees and were recognized ~~net of taxes~~ in interest expense and franchise and licensing fees, base and other management fees and other revenues from managed and franchised properties, respectively, in our condensed consolidated statements of operations.

Note ~~13:~~12: Business Segments

We are a hospitality company with operations organized in 2 distinct operating segments: (i) management and franchise and (ii) ownership. These segments are managed and reported separately because of their distinct economic characteristics.

The management and franchise segment includes all of the hotels we manage for third-party owners, as well as all franchised hotels that license our brands and where we provide other prescribed services, but where the day-to-day services of the hotels are operated or managed by someone other than us. This segment also earns licensing fees from Hilton Grand Vacations Inc. ("HGV") and strategic partnerships, including co-branded credit card arrangements, for the right to use certain Hilton marks and IP, as well as fees for managing properties in our ownership segment. As of March 31, ~~2020,~~2021, this segment included ~~694~~717 managed hotels and ~~5,348~~5,733 franchised hotels consisting of ~~948,433~~1,003,961 total ~~rooms,~~rooms. As a result of ~~which approximately 695 hotels had temporarily suspended operations at some point in time~~the COVID-19 pandemic, during the three months ended March 31, 2021 and 2020, ~~as a result~~the operations of ~~the COVID-19 pandemic.~~certain hotels in our management and franchise segment were suspended for some period of time. As of March 31, 2021, all but approximately 200 of these hotels were open.

As of March 31, ~~2020, the~~2021, our ownership segment included 6561 properties totaling ~~20,562 rooms, of which approximately 35 hotels had temporarily suspended operations at some point in time during the three months ended March 31, 2020 as a result of the COVID-19 pandemic.~~19,400 rooms. The segment comprised 5753 hotels that we wholly owned or leased, 1 hotel owned by a consolidated non-wholly owned entity, 2 hotels that were each leased by a consolidated ~~VIEs~~VIE and 5 hotels owned or leased by unconsolidated affiliates. As a result of the COVID-19 pandemic, the operations of approximately 15 hotels in our ownership segment were suspended for some period of time during the three months ended March 31, 2021 and approximately 5 remained suspended as of March 31, 2021. Although the operations of certain hotels in our ownership segment were suspended for some period of time during the three months ended March 31, 2020, the suspensions began in late March 2020.

The performance of our operating segments is evaluated primarily on operating income (loss), without allocating other revenues and expenses or general and administrative expenses.

The following table presents revenues for our reportable segments, reconciled to consolidated amounts:


		Three Months Ended							Three Months Ended
		March 31,							March 31,
		2020		2019			2021		2020
		(in millions)							(in millions)
Franchise and licensing fees	Franchise and licensing fees	$	342	$	385	Franchise and licensing fees	$	245	$	342
Base and other management fees⁽¹⁾	Base and other management fees⁽¹⁾	66		92		Base and other management fees(1)	30		66
Incentive management fees	Incentive management fees	23		55		Incentive management fees	13		23
Management and franchise	Management and franchise	431		532		Management and franchise	288		431
Ownership	Ownership	210		312		Ownership	56		210
Segment revenues	Segment revenues	641		844		Segment revenues	344		641
Amortization of contract acquisition costs	Amortization of contract acquisition costs	(8)		(7)		Amortization of contract acquisition costs	(7)		(8)
Other revenues	Other revenues	23		26		Other revenues	17		23
Direct reimbursements from managed and franchised properties⁽²⁾	Direct reimbursements from managed and franchised properties⁽²⁾	745		775		Direct reimbursements from managed and franchised properties(2)	223		745
Indirect reimbursements from managed and franchised properties⁽²⁾	Indirect reimbursements from managed and franchised properties⁽²⁾	520		574		Indirect reimbursements from managed and franchised properties(2)	298		520
Intersegment fees elimination⁽¹⁾	Intersegment fees elimination⁽¹⁾	(1)		(8)		Intersegment fees elimination(1)	(1)		(1)
Total revenues	Total revenues	$	1,920	$	2,204	Total revenues	$	874	$	1,920

____________

⁽¹⁾Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.

⁽²⁾Included in other revenues from managed and franchised properties in our condensed consolidated statements of operations.

The following table presents operating income (loss) for our reportable segments, reconciled to consolidated ~~income (loss)~~loss before income taxes:


		Three Months Ended							Three Months Ended
		March 31,							March 31,
		2020		2019			2021		2020
		(in millions)							(in millions)
Management and franchise⁽¹⁾	Management and franchise⁽¹⁾	$	431	$	532	Management and franchise(1)	$	288	$	431
Ownership⁽¹⁾	Ownership⁽¹⁾	(30)		6		Ownership(1)	(55)		(30)
Segment operating income	Segment operating income	401		538		Segment operating income	233		401
Amortization of contract acquisition costs	Amortization of contract acquisition costs	(8)		(7)		Amortization of contract acquisition costs	(7)		(8)
Other revenues, less other expenses	Other revenues, less other expenses	9		6		Other revenues, less other expenses	7		9
Net other expenses from managed and franchised properties	Net other expenses from managed and franchised properties	(71)		(34)		Net other expenses from managed and franchised properties	(64)		(71)
Depreciation and amortization		(91)		(84)
Depreciation and amortization expenses						Depreciation and amortization expenses	(51)		(91)
General and administrative expenses	General and administrative expenses	(60)		(107)		General and administrative expenses	(97)		(60)
Impairment losses	Impairment losses	(112)		—		Impairment losses	0		(112)
Operating income	Operating income	68		312		Operating income	21		68
Interest expense	Interest expense	(94)		(98)		Interest expense	(103)		(94)
Gain on foreign currency transactions	Gain on foreign currency transactions	9		—		Gain on foreign currency transactions	2		9
Loss on debt extinguishment						Loss on debt extinguishment	(69)		0
Other non-operating income, net	Other non-operating income, net	—		4		Other non-operating income, net	5		0
Income (loss) before income taxes		$	(17)	$	218
Loss before income taxes						Loss before income taxes	$	(144)	$	(17)

____________

The following table presents total assets ~~for~~of our reportable segments, reconciled to consolidated amounts:

March 31, December 31,
2020 2019
(in millions)
Management and franchise $ 11,218 $ 11,455
Ownership 1,396 1,610
Corporate and other 3,174 1,892
$ 15,788 $ 14,957

~~The following table presents capital expenditures for property and equipment for our reportable segments, reconciled to consolidated amounts:~~


		Three Months Ended							March 31,		December 31,
		March 31,							2021		2020
		2020		2019			(in millions)
		(in millions)
Management and franchise						Management and franchise	$	11,097	$	11,065
Ownership	Ownership	$	6	$	11	Ownership	1,189		1,242
Corporate and other	Corporate and other	6		12		Corporate and other	3,688		4,448
		$	12	$	23		$	15,974	$	16,755

Note ~~14:~~13: Commitments and Contingencies

We provide performance guarantees to certain owners of hotels that we operate under management contracts. Most of these guarantees ~~allow~~do not require us to ~~terminate~~fund shortfalls, but allow for termination of the contract, ~~rather than fund shortfalls,~~ if specified operating performance levels are not achieved. However, in limited cases, we are obligated to fund performance shortfalls, creating variable interests in the ownership entities of the hotels, of which we are not the primary beneficiary. As of March 31, ~~2020,~~2021, we had 45 performance guarantees, with expirations ranging from 2023 to 2039, and possible cash outlays totaling approximately ~~$19~~$20 million. Our obligations under these guarantees in future periods are dependent on the operating performance level of the related hotel over the remaining term of the performance guarantee. AsWe have included the impact of the COVID-19 pandemic on these hotels in our expectations of their future operating performance and, as of March 31, ~~2020~~2021 and December 31, ~~2019,~~2020, we accrued current liabilities of $6$5 million and $3$7 million, respectively, for our performance guarantees. We may enter into new contracts containing performance guarantees in the future, which could increase our possible cash outlays. ~~We do not have any letters of credit pledged as collateral against our performance guarantees.~~

We hold interests in VIEs, for which we are not the primary beneficiary, that have entered into loan agreements with third parties. Under the terms of our contractual arrangements with certain of these VIEs, we may provide financial support to such entities under specified circumstances, including default of such a VIE under a third-party loan agreement, and may have the option to acquire a controlling financial interest in such an entity at a predetermined amount. In a circumstance that we provide financial support or exercise our option to acquire an additional interest in a VIE, we may be required to reassess whether we are the primary beneficiary of the VIE. If we determine that we are the primary beneficiary of the VIE, we would be required to consolidate the total assets, liabilities and results of operations of the VIE, which may be material upon consolidation.

As of March 31, ~~2020,~~2021, we guaranteed ~~2 loans~~a $10 million loan, which matures in 2023, for 32 hotels that we ~~franchise or~~ will ~~franchise for a total of $30 million. One of the loans has an initial maturity date in 2022 with two one-year extension options and the other loan will mature in 2023. Although~~franchise. Additionally, we ~~believe it is unlikely that material payments will be required under these guarantees, there can be no assurance that this will be the case. We do not~~ have ~~any letters of credit pledged as collateral against these guarantees.~~

~~We have entered into~~ an agreement with the ~~owners~~owner of a hotel that we manage to finance capital expenditures at the hotel. As of March 31, ~~2020,~~2021, we had remaining possible cash outlays related to this agreement of approximately $10 ~~million, which~~million; however, we cannot currently ~~expect to fund in 2020, but~~estimate the timing ~~may~~of the payments or if they will be ~~delayed as the plans for the renovations~~made at ~~the hotel may be postponed.~~all.

We receive fees from managed and franchised properties to operate our marketing, sales and brand programs on behalf of hotel ~~owners.~~owners, which are based on the underlying hotel's sales or usage. As a result of the adverse impact of the COVID-19 pandemic on our hotels' sales and, ultimately, the program fees we earn, our costs to operate these programs have outpaced the

fees received, which, as of March 31, ~~2020 and~~2021, resulted in $52 million of amounts expended on behalf of these programs exceeding the amounts collected. As of December 31, ~~2019,~~2020, we had collected an aggregate of ~~$292 million and $350~~$5 million in excess of amounts expended, ~~respectively,~~ across all programs.

We are involved in various claims and lawsuits arising in the ordinary course of business, some of which include claims for substantial sums. While the ultimate results of claims and litigation cannot be predicted with certainty, we expect that the ultimate resolution of all pending or threatened claims and litigation as of March 31, ~~2020~~2021 will not have a material adverse effect on our consolidated financial position, results of operations or cash flows.

~~Note 15~~: ~~Subsequent Events~~

~~Senior Notes Offering~~

In April 2020, Hilton Domestic Operating Company Inc. ("HOC"), an indirect, wholly owned subsidiary of the Parent, issued $500 million aggregate principal amount of 5.375% Senior Notes due 2025 and $500 million aggregate principal amount of 5.750% Senior Notes due 2028, which are jointly and severally guaranteed on a senior unsecured basis by the Parent and

~~substantially all of its direct and indirect wholly owned domestic subsidiaries, other than HOC, the issuer. We will use the proceeds for general corporate purposes.~~

~~Honors Points Pre-Sale~~

In April 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash, of which a portion is recorded in liability for guest loyalty program and the remaining in deferred revenues in our condensed consolidated balance sheet. American Express and their respective designees may use the points in connection with Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. We will recognize revenue from licensing fees related to these points when American Express issues the points to customers and other revenues from managed and franchised properties when customers redeem the Hilton Honors points. We will use the proceeds of the Hilton Honors points sale for working capital, general corporate and other purposes.

Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019.~~2020.

Forward-Looking Statements

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). These statements include, but are not limited to, statements related to our expectations regarding the impact of the COVID-19 pandemic, the performance of our business, our financial results, our liquidity and capital resources and other non-historical statements. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "could," "seeks," "projects," "predicts," "intends," "plans," "estimates," "anticipates" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties including, among others, risks inherent to the hospitality industry, macroeconomic factors beyond our control, risks related to the impact of the COVID-19 pandemic, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and our indebtedness. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. We believe these factors include but are not limited to those described under "Part I—Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019 and "Part II. Other Information—Item 1A. Risk Factors" of this Quarterly Report on Form 10-Q.~~2020. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included ~~elsewhere~~ in this Quarterly Report on Form 10-Q. We undertake no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law.

COVID-19 Pandemic

~~During~~Since the ~~three months ended March 31,~~beginning of 2020, the COVID-19 pandemic has significantly impacted the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives in place at various times, resulting in cancellations and significantly reduced travel around the world. The reduction in travel has resulted in complete and partial suspensions of hotel operations in many of the locations in which our hotels are located for an indeterminate duration, which included approximately 12 percent of our global hotel properties for some portion of the reporting period. As such, it had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to have a material negative impact on our results in future periods, as described below under "—Results of Operations."

As of May 4, 2020, we were experiencing suspensions of hotel operations at approximately 950 hotels, or approximately 16 percent of our global hotel properties, and have re-opened approximately 210 hotels that had previously suspended operations at some point in time as a result of the COVID-19 pandemic.

In response to ~~this~~the global crisis, we ~~have taken~~took actions to prioritize the safety and security of our guests, employees and owners and support our communities, as well as help our business withstand this uncertain time; see further discussion in "—Liquidity and Capital Resources."

The reduction in travel resulted in the complete and partial suspensions of operations at certain of our hotels throughout 2020, although the majority of those properties had reopened by December 31, 2020. During the three months ended March 31, 2021, reopenings outpaced suspensions; however, the operations of approximately 275 hotels were suspended for some period of time during the period. Our Asia Pacific region began experiencing the effects of the pandemic in January 2020, while the pronounced negative results and hotel suspensions in the Americas and Europe, Middle East and Africa ("EMEA") regions did not begin until mid-March 2020. Additionally, since the beginning of the pandemic, the pervasiveness and severity of travel restrictions and stay-at-home directives have varied by country and state and have fluctuated with COVID-19 infection surges and contractions and COVID-19 vaccination distributions, which commenced in late 2020. As such, the pandemic had a material adverse impact on our results for the three months ended March 31, 2021 and 2020 when compared to periods prior to the onset of the pandemic, and although both periods were significantly impacted by the pandemic, they are not considered comparable, and no two periods affected by the pandemic are expected to be comparable in the future. In addition, although the distribution of effective COVID-19 vaccinations is a promising development, we are unable to predict how widely utilized the vaccines will be, whether they will be effective in preventing the spread of COVID-19 (including its variant strains) and when normal economic activity and business operations will resume. Accordingly, given the ongoing nature of the COVID-19 pandemic, the ultimate impact that it will have ~~included: (i) finding alternative uses for~~on the Company’s business, financial performance and results of operations remains uncertain.

As of April 28, 2021, 97 percent of our global hotel properties were open, while the operations of approximately 175 hotels were suspended, and we expect all of our hotel properties ~~such as providing housing~~to be open by the end of 2021. Refer to "—Results of Operations" for ~~first responders and healthcare workers; (ii) pledging financial assistance to organizations helping those affected by COVID-19 through our Hilton Effect Foundation; and (iii) providing~~further discussion on signs of recovery experienced during the option for our Hilton Honors members to donate Hilton Honors points to select foundations aiding those impacted by COVID-19. Additionally, we took steps to help ensure our business can withstand this uncertain time, as detailed in "—Liquidity."period.

Overview

Our Business

Hilton is one of the largest hospitality companies in the world, with ~~6,162~~6,567 properties comprising ~~977,939~~1,032,412 rooms in ~~118~~119 countries and territories as of March 31, ~~2020.~~2021. Our premier brand portfolio includes: our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Tempo by Hilton and Motto by Hilton; our full service hotel brands, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton and Embassy Suites by Hilton; our focused service hotel brands, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton; and our timeshare

brand, Hilton Grand Vacations. As of March 31, ~~2020,~~2021, we had ~~over 106~~115 million members in our award-winning guest loyalty program, Hilton ~~Honors,a 19 percent increase from March 31, 2019.~~Honors.

Segments and Regions

We analyze our operations and business by both operating segments and geographic regions. Our operations consist of two reportable segments that are based on similar products or services: (i) management and franchise and (ii) ownership. The management and franchise segment provides services, including hotel management and licensing of our brands and IP. This segment generates its revenue from: (i) management and franchise fees charged to third-party hotel owners; (ii) licensing fees from HGV and strategic partnerships, including co-branded credit card arrangements, for the right to use certain Hilton marks and IP; and (iii) fees for managing properties in our ~~owned and leased hotels.~~ownership segment. As a manager of hotels, we typically are responsible for supervising or operating the property in exchange for management fees. As a franchisor of hotels, we charge franchise fees in exchange for the use of one of our brand names and related commercial services, such as our reservation ~~system,~~systems, marketing and information technology ~~services.~~services, while a third party manages or operates such franchised hotels. The ownership segment primarily derives earnings from providing nightly hotel room sales, food and beverage sales and other services at our owned and leased hotels.

Geographically, we conduct business through three distinct geographic regions: (i) the Americas; (ii) ~~Europe, Middle East and Africa ("EMEA");~~EMEA; and (iii) Asia Pacific. The Americas region includes North America, South America and Central America, including all Caribbean nations. Although the U.S. ~~is included in the Americas, it~~, which represented 7271 percent of our system-wide hotel rooms as of March 31, ~~2020; therefore,~~2021, is included in the ~~U.S.~~Americas region, it is often analyzed separately and apart from the Americas region and, as such, it is presented separately within the analysis herein. The EMEA region includes Europe, which represents the western-most peninsula of Eurasia stretching from Iceland in the west to Russia in the east, and the Middle East and Africa ("MEA"), which represents the Middle East region and all African nations, including the Indian Ocean island nations. Europe and MEA are often analyzed separately and, as such, are presented separately within the analysis herein. The Asia Pacific region includes the eastern and southeastern nations of Asia, as well as India, Australia, New Zealand and the Pacific Island nations.

System Growth and Development Pipeline

Our strategic objectives include the continued expansion of our global footprint and fee-based business. As we enter into new management and franchise contracts, we expand our business with minimal or no capital investment by us as the manager or franchisor, since the capital required to build and maintain hotels is typically provided by the third-party owner of the hotel with whom we contract to provide management services or license our brand names and IP. Prior to approving the addition of new properties to our management and franchise development pipeline, we evaluate the economic viability of the property based on its geographic location, the credit quality of the third-party owner and other factors. By increasing the number of management and franchise contracts with third-party owners, over time we expect to increase revenues, overall return on invested capital and cash available to support our business needs. While these objectives have not changed as a result of the COVID-19 pandemic, the current economic environment has posed certain challenges to the execution of our strategy, which have included and may ~~in some cases~~continue to include delays in openings and new development. ~~See further discussion on our cash management policy, as detailed in "—Liquidity."~~

During the three months ended March 31, 2021, we added over 100 hotels, consisting of 16,500 rooms, to our system, contributing to over 13,100 net additional hotel rooms. As of March 31, ~~2020,~~2021, we had ~~nearly 2,670~~over 2,570 hotels in our development pipeline that we expect to add ~~as open hotels in~~to our system in the future, representing ~~more than 405,000~~nearly 399,000 rooms under construction or approved for development throughout ~~120~~114 countries and territories, including 3531 countries and territories where we do not currently have any ~~open~~existing hotels. ~~All~~Nearly all of the rooms in the development pipeline are within our management and franchise segment. Additionally, of the rooms in the development pipeline, ~~223,000~~241,000 rooms were located outside the U.S., and ~~213,000~~204,000 rooms were under construction. We do not consider any individual development project to be material to us.

Brexit

In June 2016, the United Kingdom ("U.K.") held a referendum in which voters approved an exit from the European Union ("E.U.") (commonly referred to as "Brexit"). ~~The~~In December 2020, the U.K.~~'s withdrawal from~~ and the E.U. ~~occurred on January 31, 2020, beginning the implementation period,~~reached a new bilateral trade and cooperation deal governing their future relationship (the "EU-UK Trade and Cooperation Agreement"), which ~~is set to end on December 31, 2020~~has now been approved by all parties and ~~can be extended up to two years. The effects of Brexit will depend on the final terms that~~ will be ~~negotiated during the implementation period, including the terms of any trade agreements that will dictate the U.K.’s access to E.U. markets.~~fully implemented from May 1, 2021. While our results as of and for the three months ended March 31, ~~2020~~2021 were not materially affected by Brexit specifically, the final outcomes are not yet certain. In addition, while the EU-UK Trade and Cooperation Agreement provides clarity in respect of the intended future relationship between the U.K. and the E.U. and some detailed matters of trade and cooperation, it remains unclear what general long-term economic, financial, trade and legal implications the U.K. withdrawal from the E.U. will have and how it will ultimately affect our business. Brexit measures could potentially disrupt the markets we serve and cause tax and foreign currency exchange rate volatility, which could have adverse effects on our business. We will continue to monitor the potential impact of Brexit on our business ~~during the implementation period.~~in future periods.

Key Business and Financial Metrics Used by Management

Comparable Hotels

We define our comparable hotels as those that: (i) were active and operating in our system for at least one full calendar year as of the end of the current period, and open January 1st of the previous year; (ii) have not undergone a change in brand or ownership type during the current or comparable periods reported; and (iii) have not sustained substantial property damage, business interruption, undergone large-scale capital projects or for which comparable results were not available. Of the ~~6,107~~6,511 hotels in our system as of March 31, ~~2020, 5,036~~2021, 5,642 hotels were classified as comparable hotels. Our ~~1,071~~869 non-comparable hotels included ~~235~~48 hotels, or ~~approximately four~~less than one percent of the total hotels in our system, that were removed from the comparable group during the last twelve months because they sustained substantial property damage, business interruption, underwent large-scale capital projects or comparable results were otherwise not available.

When considering business interruption in the context of our definition of comparable hotels, any hotel that had completely or partially suspended operations on a temporary basis at any point ~~during the three months ended March 31, 2020,~~ as a result of the COVID-19 pandemic was considered to be part of the definition of comparable hotels. Despite these temporary suspensions of hotel operations, we believe that including these hotels within our hotel operating statistics of occupancy, average daily rate ("ADR") and revenue per available room ("RevPAR") reflects the underlying results of our business for the three months ended March 31, 2021 and 2020.

Occupancy

Occupancy represents the total number of room nights sold divided by the total number of room nights available at a hotel or group of hotels for a given period. Occupancy measures the utilization of our hotels' available capacity. Management uses occupancy to gauge demand at a specific hotel or group of hotels in a given period. Occupancy levels also help us determine achievable ~~average daily rate~~ADR pricing levels as demand for hotel rooms increases or decreases.

~~Average Daily Rate ("ADR")~~ADR

ADR represents hotel room revenue divided by the total number of room nights sold for a given period. ADR measures average room price attained by a hotel, and ADR trends provide useful information concerning the pricing environment and the nature of the customer base of a hotel or group of hotels. ADR is a commonly used performance measure in the industry, and we use ADR to assess pricing levels that we are able to generate by type of customer, as changes in rates charged to customers have a different ~~effect~~effects on overall revenues and incremental profitability than changes in occupancy, as described above.

~~Revenue per Available Room ("RevPAR")~~RevPAR

RevPAR is calculated by dividing hotel room revenue by the total number of room nights available to guests for a given period. We consider RevPAR to be a meaningful indicator of our performance as it provides a metric correlated to two primary and key drivers of operations at a hotel or group of hotels, as previously described: occupancy and ADR. RevPAR is also a useful indicator in measuring performance over comparable periods for comparable hotels.

References to RevPAR, ADR and occupancy are presented on a comparable basis, and references to RevPAR and ADR are presented on a currency neutral basis, unless otherwise noted. As such, comparisons of these hotel operating statistics for the three months ended March 31, ~~2020~~2021 and ~~2019~~2020 use the exchange rates for the three months ended March 31, ~~2020.~~2021.

EBITDA and Adjusted EBITDA

EBITDA reflects net income (loss), excluding interest expense, a provision for income tax ~~expense (benefit)~~benefit (expense) and depreciation and amortization.

Adjusted EBITDA is calculated as EBITDA, as previously defined, further adjusted to exclude certain items, including gains, losses, revenues and expenses in connection with: (i) asset dispositions for both consolidated and unconsolidated equity investments; (ii) foreign currency transactions; (iii) debt restructurings and retirements; (iv) furniture, fixtures and equipment ("FF&E") replacement reserves required under certain lease agreements; (v) ~~reorganization costs;~~share-based compensation; (vi) ~~share-based compensation expense (benefit); (vii) non-cash impairment losses; (viii)~~reorganization, severance, relocation and other expenses; ~~(ix)~~(vii) non-cash impairment; (viii) amortization of contract acquisition costs; ~~(x)~~(ix) the net effect of reimbursable costs included in other revenues and other expenses from managed and franchised properties; and ~~(xi)~~(x) other items.

We believe that EBITDA and Adjusted EBITDA provide useful information to investors about us and our financial condition and results of operations for the following reasons: (i) these measures are among the measures used by our management team to evaluate our operating performance and make day-to-day operating decisions and (ii) these measures are frequently used by securities analysts, investors and other interested parties as a common performance measure to compare results or estimate valuations across companies in our industry. Additionally, these measures exclude certain items that can vary widely across different industries and among competitors within our industry. For instance, interest expense and income taxes are dependent on company specifics, including, among other things, capital structure and operating jurisdictions, respectively, and, therefore, could vary significantly across companies. Depreciation and amortization, as well as amortization of contract acquisition costs, are dependent upon company policies, including the method of acquiring and depreciating assets and the useful lives that are used. For Adjusted EBITDA, we also exclude items such as: (i) FF&E replacement reserves for leased hotels to be consistent with the treatment of FF&E for owned hotels, where it is capitalized and depreciated over the life of the FF&E; (ii) share-based compensation, ~~expense (benefit),~~ as this could vary widely among companies due to the different plans in place and the usage of them; (iii) the net effect of our cost reimbursement revenues and reimbursed expenses, as we contractually do not operate the related programs to generate a profit over the terms of the respective contracts; and (iv) other items, such as amounts related to debt restructurings and retirements and reorganization and related severance costs, that are not core to our operations and are not reflective of our operating performance.

EBITDA and Adjusted EBITDA are not recognized terms under GAAP and should not be considered as alternatives to net income (loss) or other measures of financial performance or liquidity derived in accordance with GAAP. EBITDA and Adjusted EBITDA have limitations as analytical tools and should not be considered as alternatives, either in isolation or as a substitute, for net income (loss), cash flow or other methods of analyzing our results as reported under GAAP. Some of these limitations are:

•EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital needs;

•EBITDA and Adjusted EBITDA do not reflect our interest expense, or the cash requirements necessary to service interest or principal payments, on our indebtedness;

•EBITDA and Adjusted EBITDA do not reflect income tax expenses ~~or benefits~~ or the cash requirements to pay our taxes;

•EBITDA and Adjusted EBITDA do not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments;

•EBITDA and Adjusted EBITDA do not reflect the effect on earnings or changes resulting from matters that we consider not to be indicative of our future operations;

•although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements; and

•other companies in our industry may calculate EBITDA and Adjusted EBITDA differently, limiting their usefulness as comparative measures.

Because of these limitations, EBITDA and Adjusted EBITDA should not be considered as discretionary cash available to us to reinvest in the growth of our business or as measures of cash that will be available to us to meet our obligations.

2322

Results of Operations

The hotel operating statistics by region for our system-wide comparable hotels were as follows:


		Three Months Ended			Variance							Three Months Ended			Change
		March 31, 2020			2020 vs. 2019							March 31, 2021			2021 vs. 2020
U.S.	U.S.							U.S.
Occupancy	Occupancy	58.5		%	(13.1)	%	pts.	Occupancy	47.7		%		(9.9)	%	pts.
ADR	ADR	$	140.50		(3.4)	%		ADR	$	107.23			(23.4)	%
RevPAR	RevPAR	$	82.19		(21.1)	%		RevPAR	$	51.10			(36.6)	%

Americas (excluding U.S.)	Americas (excluding U.S.)							Americas (excluding U.S.)
Occupancy	Occupancy	53.8		%	(11.5)	%	pts.	Occupancy	30.3		%		(21.3)	%	pts.
ADR	ADR	$	115.94		(3.0)	%		ADR	$	94.43			(22.7)	%
RevPAR	RevPAR	$	62.43		(20.1)	%		RevPAR	$	28.64			(54.6)	%

Europe	Europe							Europe
Occupancy	Occupancy	52.5		%	(14.2)	%	pts.	Occupancy	19.3		%		(32.7)	%	pts.
ADR	ADR	$	118.94		(2.6)	%		ADR	$	81.59			(35.0)	%
RevPAR	RevPAR	$	62.42		(23.4)	%		RevPAR	$	15.74			(75.9)	%

MEA	MEA							MEA
Occupancy	Occupancy	61.7		%	(9.6)	%	pts.	Occupancy	42.6		%		(15.7)	%	pts.
ADR	ADR	$	135.19		(1.6)	%		ADR	$	124.56			(6.9)	%
RevPAR	RevPAR	$	83.36		(14.8)	%		RevPAR	$	53.12			(31.9)	%

Asia Pacific	Asia Pacific							Asia Pacific
Occupancy	Occupancy	38.1		%	(27.6)	%	pts.	Occupancy	43.7		%		6.5	%	pts.
ADR	ADR	$	116.02		(3.7)	%		ADR	$	97.60			(20.5)	%
RevPAR	RevPAR	$	44.26		(44.1)	%		RevPAR	$	42.65			(6.6)	%

System-wide	System-wide							System-wide
Occupancy	Occupancy	56.0		%	(14.3)	%	pts.	Occupancy	43.9		%		(11.0)	%	pts.
ADR	ADR	$	135.90		(3.0)	%		ADR	$	105.38			(23.0)	%
RevPAR	RevPAR	$	76.16		(22.6)	%		RevPAR	$	46.23			(38.4)	%

During the three months ended March 31, ~~2020, we experienced significant declines in RevPAR in all regions, due primarily to occupancy decreases resulting from~~2021, the COVID-19 ~~pandemic. Our~~pandemic continued to negatively impact our business and our hotel operating statistics. As a result of the pandemic, certain hotels suspended operations at various times throughout 2020 and, although the majority of those hotels were reopened by 2021, new suspensions and re-suspensions continued during the three months ended March 31, 2021. The operations of approximately 275 properties, which are primarily located in the U.S. and Europe, were suspended for some period of time during the three months ended March 31, 2021, as compared to approximately 730 properties during the three months ended March 31, 2020. While approximately 97 percent of our global hotel properties were open as of March 31, 2021, most properties, including those that reopened following suspensions of their operations, experienced significantly lower occupancy as compared to prior to the pandemic, as business and transient demand was lower due to factors related to the pandemic, such as travel restrictions and health and safety concerns.

The negative impact of the COVID-19 pandemic affected the Asia Pacific region ~~experienced the effects of the pandemic~~ in January ~~which continued into February and March, with suspensions of hotel operations beginning in late January. However, pronounced negative results in~~2020, before spanning to the U.S., Americas (excluding the U.S.), Europe and MEA regions ~~only began~~ in ~~March after having occupancy rates that were roughly flat through February, when compared to~~mid-March 2020. Therefore, the ~~prior year, with hotel suspensions beginning in mid-March. Of~~results for the ~~approximately 730 properties that had suspended hotel operations as of~~three months ended March 31, 2021 and 2020 ~~approximately 49 percent were in~~for the U.S., ~~9 percent were in the~~ Americas (excluding the U.S.), ~~32 percent were in~~ Europe ~~5 percent were in~~and MEA ~~and 5 percent were in Asia Pacific.~~

~~However, we have seen early signs of recovery in~~regions are less comparable than the Asia Pacific region ~~particularly~~and reflect more pronounced declines in ~~China,~~RevPAR between the two periods. However, overall, signs of recovery are evident as our properties continue to reopen and, although we historically expect our revenues to be lowest in the first quarter given the seasonality of our industry, we had sequential monthly improvement in occupancy, ADR and RevPAR on a system-wide basis from December 2020 through March 2021, with ~~occupancy~~a 23.2 percent improvement in system-wide RevPAR for the month of March 2021 as compared to the month of May 4, 2020 of approximately 40 percent, up from approximately 9 percent in early February, and with the reopening of nearly all of the approximately 150 hotels in China that had previously suspended operations.March 2020.

2423

The table below provides a reconciliation of net income (loss) to EBITDA and Adjusted EBITDA:


		Three Months Ended							Three Months Ended
		March 31,							March 31,
		2020		2019			2021		2020
		(in millions)							(in millions)
Net income		$	18	$	159
Net income (loss)						Net income (loss)	$	(109)	$	18
Interest expense	Interest expense	94		98		Interest expense	103		94
Income tax expense (benefit)		(35)		59
Depreciation and amortization		91		84
Income tax benefit						Income tax benefit	(35)		(35)
Depreciation and amortization expenses						Depreciation and amortization expenses	51		91
EBITDA	EBITDA	168		400		EBITDA	10		168
Gain on foreign currency transactions	Gain on foreign currency transactions	(9)		—		Gain on foreign currency transactions	(2)		(9)
Loss on debt extinguishment						Loss on debt extinguishment	69		—
FF&E replacement reserves	FF&E replacement reserves	14		14		FF&E replacement reserves	4		14
Share-based compensation expense (benefit)	Share-based compensation expense (benefit)	(12)		34		Share-based compensation expense (benefit)	39		(12)
Impairment losses	Impairment losses	112		—		Impairment losses	—		112
Amortization of contract acquisition costs	Amortization of contract acquisition costs	8		7		Amortization of contract acquisition costs	7		8
Net other expenses from managed and franchised properties	Net other expenses from managed and franchised properties	71		34		Net other expenses from managed and franchised properties	64		71
Other adjustment items⁽¹⁾		11		10
Other adjustments(1)						Other adjustments(1)	7		11
Adjusted EBITDA	Adjusted EBITDA	$	363	$	499	Adjusted EBITDA	$	198	$	363

____________

⁽¹⁾Includes ~~adjustments for~~ severance and other items.

Revenues


		Three Months Ended							Percent	Three Months Ended			Percent
		March 31,							Change	March 31,			Change
		2020		2019		2020 vs. 2019		2021		2020		2021 vs. 2020
		(in millions)								(in millions)
Franchise and licensing fees	Franchise and licensing fees	$	339	$	382	(11.3)	Franchise and licensing fees	$	242	$	339	(28.6)

Base and other management fees	Base and other management fees	$	60	$	80	(25.0)	Base and other management fees	$	25	$	60	(58.3)
Incentive management fees	Incentive management fees	23		55		(58.2)	Incentive management fees	13		23		(43.5)
Total management fees	Total management fees	$	83	$	135	(38.5)	Total management fees	$	38	$	83	(54.2)

~~Our~~The COVID-19 pandemic began to significantly impact our franchise and licensing fees and management fees in March 2020. As a result of the pandemic, during the three months ended March 31, 2021 and 2020, the operations of certain of our franchised and managed hotels were suspended for some period of time. As of March 31, 2021, all but approximately 200 of these hotels were open.

In addition to the suspensions of hotel operations, the related reduction in global travel and tourism led to decreases in our hotel operating statistics during the three months ended March 31, 2021, compared to the same period in the prior year, and, ultimately, decreases in our franchise fees and management fees. For the three months ended March 31, 2021, RevPAR decreased ~~primarily~~33.3 percent at our comparable franchised properties and 50.2 percent at our comparable managed properties, as a result of decreases in occupancy of 8.9 percentage points and 16.5 percentage points, respectively, and reduced ADR of 20.8 percent and 25.8 percent, respectively. The decreases in RevPAR during the period were primarily attributable to decreases in January 2021 and February 2021 when compared to the same period in the prior year, as March 2021 showed RevPAR improvement at both comparable franchised properties and managed properties of 25.7 percent and 17.6 percent, respectively, when compared to the same period in the prior year.

Including new development and ownership type transfers, from January 1, 2020 to March 31, 2021, we added 460 managed and franchised properties on a net basis, providing an additional 61,700 rooms to our management and franchise segment. While we have historically experienced increases to franchise fees and management fees as new hotels are a part of our system for full periods, the impact of the COVID-19 pandemic outweighed the positive impact of these property additions on our franchise fees and management fees from non-comparable hotels.

Additionally, licensing and other fees decreased $19 million during the three months ended March 31, 2021, primarily due to decreases in licensing fees from HGV and our strategic partnerships, which were the result of reductions in timeshare revenues and lower co-branded credit cardholder spend, respectively, both resulting from the COVID-19 pandemic.

Incentive fees decreased during the period as they are based on hotels' operating profits, which have declined from the prior year as a result of decreased demand due to the COVID-19 pandemic.


	Three Months Ended				Percent
	March 31,				Change
	2021		2020		2021 vs. 2020
	(in millions)
Owned and leased hotels	$	56	$	210	(73.3)

Owned and leased hotel revenues decreased primarily due to the COVID-19 pandemic and the related reduction in global travel and ~~tourism, which required~~tourism. As a result of the ~~complete or partial suspensions~~COVID-19 pandemic, the operations of ~~hotel operations at many~~approximately 15 of our ~~managed~~owned and ~~franchised properties. The COVID-19 pandemic had~~leased hotels, all of which are located in Europe, were suspended for some period of time during the ~~most significant impact to~~three months ended March 31, 2021, and five remained suspended as of March 31, 2021. Although the operations of some of our ~~franchise~~owned and ~~licensing fees and management fees beginning in March 2020. For~~leased hotels were suspended for some period of time during the three months ended March 31, 2020, the ~~reduced occupancy of 12.8 percentage points at our comparable franchised properties and 18.8 percentage points at our comparable managed properties led to decreases~~suspensions began in ~~RevPAR of 20.8 percent and 26.7 percent, respectively, which resulted in decreased franchise fees and management fees from our comparable properties.~~

On a non-comparable basis, the decreases were partially offset by the addition of new properties to our management and franchise segment. Including new development and ownership type transfers, from January 1, 2019 tolate March, 31, 2020, we added 479 managed and franchised properties on a net basis, providing an additional 65,560 rooms to our management and franchise segment. As new hotels stabilize in our system, we expect the fees received from such hotels to increase as they are part of our system for full periods. Additionally, licensing and other fees decreased during the period, primarily due to a $10 million decrease in termination fees, attributable to a termination fee that was recognized during the three months ended March 31, 2019 for the redevelopment of a franchised hotel.

Three Months Ended Percent
March 31, Change
2020 2019 2020 vs. 2019
(in millions)
Owned and leased hotels $ 210 $ 312 (32.7)

Owned and leased hotel revenues decreased primarily as a result of occupancy decreases due to the COVID-19 pandemic and the related reduction in global travel and tourism, which required the complete and partial suspensions of hotel operations at approximately 35 ofwhen our owned and leased ~~properties at some point in the period. The pandemic most~~hotels began to be significantly impacted by the pandemic. The decrease in owned and leased hotel revenues was primarily attributable to the $114 million decrease in ~~March 2020, and, for the three months ended March 31, 2020, the 17.6 percentage point reduction in occupancy at~~revenues from our comparable owned and leased hotels, ~~led~~due to ~~a decrease in~~reduced RevPAR of ~~30.6~~79.6 percent, ~~for the period. Additionally, owned~~resulting from decreases in occupancy and ~~leased hotel revenues decreased $16 million related to properties that were transferred to our managed~~ADR of 37.1 percentage points and ~~franchised segment during 2019.~~27.1 percent, respectively.

Three Months Ended Percent
March 31, Change
2020 2019 2020 vs. 2019
(in millions)
Other revenues $ 23 $ 26 (11.5)


	Three Months Ended				Percent
	March 31,				Change
	2021		2020		2021 vs. 2020
	(in millions)
Other revenues	$	17	$	23	(26.1)

~~The decrease in other~~Other revenues ~~during the three months ended March 31, 2020 was~~decreased primarily due to ~~a decrease in~~decreased revenues from our purchasing operations, which predominately related to ~~delayed hotel improvement projects and~~ lower volume purchasing based on reduced hotel demand ~~primarily beginning in March 2020,~~ as a result of the COVID-19 pandemic.

Operating Expenses

Three Months Ended Percent
March 31, Change
2020 2019 2020 vs. 2019
(in millions)
Owned and leased hotels $ 239 $ 298 (19.8)


	Three Months Ended				Percent
	March 31,				Change
	2021		2020		2021 vs. 2020
	(in millions)
Owned and leased hotels	$	110	$	239	(54.0)

Owned and leased hotel expenses decreased primarily due to ~~decreases~~a decrease in occupancy and certain hotels having suspended operations for some period of time as a result of the COVID-19 pandemic, which ~~also~~led to reduced variable operating costs and food and beverage expenses. Further, as a result of declining performance, variable rent, ~~expense~~which is generally based on a percentage of hotel revenues or profits, decreased at ~~certain~~most leased hotels ~~attributable to declining performance~~that have a variable rent structure. However, certain fixed costs of maintaining these hotels, such as fixed rent and certain minimum maintenance and utility costs, even with suspended operations or operating with very low occupancy, could not be reduced at the same rate as the hotel revenue decreases during the ~~three months ended March 31,~~period.


	Three Months Ended				Percent
	March 31,				Change
	2021		2020		2021 vs. 2020
	(in millions)
Depreciation and amortization expenses	$	51	$	91	(44.0)
General and administrative expenses	97		60		61.7
Impairment losses	—		112		(100.0)
Other expenses	10		14		(28.6)

The decrease in depreciation and amortization expenses was primarily due to a decrease in amortization expense, which was largely the result of certain management and franchise contract intangible assets recorded at the Merger becoming fully amortized during 2020. ~~Additionally, the effect~~

The increase in general and administrative expenses was primarily due to increased share-based compensation expense as a result of ~~properties that we transferred to our managed and franchised segment during 2019 decreased expenses by $15 million~~a benefit recognized during the three months ended March 31, ~~2020.~~

Three Months Ended Percent
March 31, Change
2020 2019 2020 vs. 2019
(in millions)
Depreciation and amortization $ 91 $ 84 8.3
General and administrative 60 107 (43.9)
Impairment losses 112 —
NM⁽¹⁾
Other expenses 14 20 (30.0)

~~____________~~

⁽¹⁾~~Fluctuation in terms of percentage change is not meaningful.~~

~~The increase in depreciation and amortization expense was primarily~~2020 due to ~~additions to capitalized software costs in~~ the ~~period and during 2019.~~

~~General and administrative expenses decreased primarily as a result~~reversal of ~~a decrease in share-based compensation~~previously recognized expense ~~due to~~resulting from the determination that the performance conditions of ~~our 2018~~certain then-outstanding performance shares were no longer probable of achievement, ~~resulting in a reversal~~while compensation expense was recognized during the three months ended March 31, 2021 for all of ~~previously recognized expense; see~~the outstanding performance shares, which were probable of achievement. See Note ~~10:~~9: "Share-Based Compensation" in our unaudited condensed consolidated financial statements for additional information. ~~In addition,~~This increase was partially offset by a decrease in ~~March 2020,~~corporate costs associated with the reorganization initiated by the Company ~~took specific actions~~in June 2020, in response to

~~reduce or eliminate certain corporate costs, which resulted in lower costs in~~ the ~~current period and is expected to reduce costs in future periods.~~COVID-19 pandemic.

During the three months ended March 31, 2020, we recognized impairment losses ~~related to certain hotel properties under operating~~of $45 million, $21 million and ~~finance leases, totaling~~ $46 million offor operating lease ROU assets, property and equipment and other intangible assets, ~~net, $45 million of operating lease right-of-use assets and $21 million of property and equipment, net.~~respectively, related to our leased hotel properties. These impairment losses were due to a decline in results and expected future performance at the related hotels as a result of the COVID-19 pandemic.

Other expenses decreased primarily as a result of a decrease in expenses from our purchasing operations, resulting from reduced ~~demand.~~hotel demand, as well as a decrease in expenses related to a performance guarantee that was recognized during the three months ended March 31, 2020.

Non-operating Income and Expenses


		Three Months Ended							Percent	Three Months Ended			Percent
		March 31,							Change	March 31,			Change
		2020		2019		2020 vs. 2019		2021		2020		2021 vs. 2020
		(in millions)								(in millions)
Interest expense	Interest expense	$	(94)	$	(98)	(4.1)	Interest expense	$	(103)	$	(94)	9.6
Gain on foreign currency transactions	Gain on foreign currency transactions	9		—		NM⁽¹⁾	Gain on foreign currency transactions	2		9		(77.8)
Loss on debt extinguishment							Loss on debt extinguishment	(69)		—		NM(1)
Other non-operating income, net	Other non-operating income, net	—		4		(100.0)	Other non-operating income, net	5		—		NM(1)
Income tax benefit (expense)		35		(59)		NM⁽¹⁾
Income tax benefit							Income tax benefit	35		35		—

____________

⁽¹⁾Fluctuation in terms of percentage change is not meaningful.

The ~~decrease~~increase in interest expense was primarily due to the issuances of the 2025 Senior Notes and the 2028 Senior Notes in April 2020. These increases were partially offset by a ~~principal repayment~~decrease resulting from the issuances of new senior unsecured notes and extinguishments of existing senior unsecured notes in December 2020 and February 2021, which reduced the weighted average interest rate on our outstanding senior unsecured notes, as well as a decrease in interest expense on our Term ~~Loans of $500 million in June 2019 and decreased variable interest expense of certain hotels under finance leases that resulted from~~Loan due to a decline in ~~performance. The decrease~~its variable interest rate that was ~~partially offset by an increase~~applicable for the period. See Note 5: "Debt" in ~~interest expense due to the issuance of the 2030 Senior Notes in June 2019 and the full draw down~~our unaudited condensed consolidated financial statements for additional information on ~~the Revolving Credit Facility in March 2020.~~our indebtedness.

The ~~effect of~~gains on foreign currency transactions ~~primarily related to~~included changes in foreign currency exchange rates on certain intercompany financing arrangements, including short-term cross-currency intercompany loans. ~~For~~The changes for both periods were the result of various currencies, but primarily the Australian dollar and the euro.

Loss on debt extinguishment for the three months ended March 31, 2021 related to the redemption of the 2026 Senior Notes and included a redemption premium of $55 million and the accelerated recognition of unamortized deferred financing costs of $14 million. See Note 5: "Debt" in our unaudited condensed consolidated financial statements for additional information.

The income tax benefit was flat during the three months ended March 31, 2021, as the increase in loss before income taxes was partially offset by a decrease in tax benefits recognized for losses in certain jurisdictions. Further, during the three months ended March 31, 2020, ~~and 2019, the changes were predominantly related to the Australian dollar and, for the three months ended March 31, 2019, also the EUR.~~

~~The change in the income tax provision was primarily attributable to~~we recognized a ~~decrease in income before income taxes and the discrete deferred income~~ tax benefit ~~associated with the~~for impairment losses that were recognized during the ~~three months ended March 31, 2020.~~period. For additional information, see Note 9:8: "Income Taxes" in our unaudited condensed consolidated financial statements.

Segment Results

Refer to Note ~~13:~~12: "Business Segments" in our unaudited condensed consolidated financial statements for reconciliations of revenues for our reportable segments to consolidated amounts and of segment operating income to ~~income (loss)~~consolidated loss before income taxes. We evaluate our business segment operating performance using segment operating income (loss), without allocating other revenues and expenses or general and administrative expenses.

Refer to "—Revenues" for further discussion of the decrease in revenues from our managed and franchised properties, which is correlated to our management and franchise segment revenues and segment operating income. Refer to "—Revenues" and "—Operating Expenses" for further discussion of the decreases in revenues and operating expenses at our owned and leased hotels, which isare correlated with our ownership segment revenues and segment operating ~~income.~~loss.

Liquidity and Capital Resources

Overview

As of March 31, ~~2020,~~2021, we had total cash and cash equivalents of ~~$1,805~~$2,447 million, including ~~$71~~$45 million of restricted cash and cash equivalents. The majority of our restricted cash and cash equivalents ~~balance~~are related to cash collateral on our self-insurance programs and cash held for FF&E reserves.

WeAlthough we cannot presently estimate the ultimate and total financial impact of the unprecedented COVID-19 pandemic, which is highly dependent on the severity and duration of the pandemic, ~~but~~ we expect it will continue to have a significant adverse impact on our results of ~~operations.~~operations in the near term. As such, due to ~~the~~these uncertainties, ~~associated with the COVID-19 pandemic~~ and the indeterminate length of time itthe pandemic will affect the hospitality industry, we ~~have taken~~took certain proactive measures in 2020 to implement strict cost management and to secure our liquidity position to be able to meet our obligations for the foreseeable future, ~~which have included: (i) fully~~including issuing senior notes, drawing down on our ~~$1.75 billion~~ Revolving Credit Facility ~~in March 2020; (ii) temporarily suspending dividend payments~~ and share repurchases; (iii) implementing strict cost management measures, such as temporarily halting marketing programs, temporarily eliminating non-essential expenses, including capital expenditures, and reducing payroll and related costs through furloughs and salary reductions; (iv) consummating the ~~Hilton~~ Honors ~~points pre-sale~~Points Pre-Sale. Further, in ~~April 2020;~~February 2021, we issued the 2032 Senior Notes to continue to extend debt maturities and ~~(v) issuing $1.0 billion~~reduce our cost of debt by repaying the 2026 Senior Notes. Based on our ability to manage our liquidity position during the COVID-19 pandemic, we repaid an aggregate ~~principal amount~~ of ~~senior notes in April 2020. Refer to Note 15: "Subsequent Events" in~~$500 million of the outstanding debt balance on our ~~unaudited condensed consolidated financial statements for additional discussion on~~Revolving Credit Facility during the ~~Hilton Honors points pre-sale and senior notes issuance. After giving effect to the Hilton Honors points pre-sale and senior notes issuance, as of~~three months ended March 31, ~~2020, we would have had approximately $3.8 billion of cash, restricted cash and cash equivalents.~~2021.

Our known short-term liquidity requirements primarily consist of funds necessary to pay for operating and other expenditures, including costs associated with the management and franchising of hotels, corporate expenses, payroll and compensation costs, taxes and compliance costs, interest payments on our outstanding indebtedness, contract acquisition costs and capital expenditures for required renovations and maintenance at the hotels within our ownership segment. While our accounts receivable balance as of March 31, 2021 is less than periods prior to the start of the pandemic, we are generally experiencing slower payment of certain fees due to us. As such, we have considered the implications of these delayed payment trends in developing our estimates of expected future credit losses.

Our long-term liquidity requirements primarily consist of funds necessary to pay for scheduled debt maturities, capital improvements to the hotels within our ownership segment, commitments to owners in our management and franchise segment and corporate capital and information technology expenditures. We have currently suspended dividend payments and share repurchases, but expect that these activities will be reinstated in future periods and result in uses of ~~liquidity in future periods.~~liquidity.

WeAlthough the COVID-19 pandemic has caused us to temporarily change our cash management strategy, we have a long-term investment policy that is focused on the preservation of capital and maximizing the return on new and existing investments and returning available capital to stockholders through dividends and share ~~repurchases. However,~~repurchases, which we expect to reimplement in the ~~COVID-19 pandemic has caused us to temporarily change our cash management strategy, which includes suspending share repurchases and dividend payments. But, within~~future. Within the framework of our ~~long-term~~ investment policy, we ~~will~~currently intend to continue to finance our business activities

primarily with ~~existing~~ cash ~~including from the activities described above, and~~on our balance sheet as of March 31, 2021, cash generated from our ~~operations.~~operations and, as needed, the use of the available capacity of our Revolving Credit Facility.

After considering our approach to liquidity and accessing our available sources of cash, we believe that our cash position ~~after giving effect to the transactions discussed above,~~and sources of liquidity will be adequate to meet anticipated requirements for operating and other expenditures, including corporate expenses, payroll and related benefits, taxes and compliance costs and other commitments for ~~an estimated period of up to 24 months, even if~~the foreseeable future based on current ~~levels of very low occupancy were to persist.~~conditions. The objectives of our cash management policy are to maintain ~~existing leverage levels and~~ the availability of liquidity while minimizing operational costs.

We may from time to time issue or incur or increase our capacity to incur new debt and/or purchase our outstanding debt through underwritten offerings, open market transactions, privately negotiated transactions or otherwise. Issuances or incurrence of new debt (or an increase in our capacity to incur new debt) and/or purchases or retirement of outstanding debt, if any, will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.

We formally suspended share repurchases ~~as of March 26,~~in 2020 given the ~~current~~ economic environment and our efforts to preserve cash, and no share repurchases ~~were~~have been made ~~after~~since March 5, 2020 through the date of this report. Prior to that, during the three months ended March 31, 2020, we repurchased 2.6 million shares of our common stock under our stock repurchase program for $279 million, which we funded principally with available cash. Prior to the suspension of share repurchases, in March 2020, our board of directors authorized an additional $2.0 billion for share repurchases, bringing total authorizations under the program to $5.5 billion.2020. The stock repurchase program remains authorized by the board of directors, and we may resume share repurchases in the future at any time, depending on market conditions, our capital needs and other factors. As of March 31, ~~2020,~~2021, approximately $2.2 billion remained available for share repurchases under the program.

Sources and Uses of Our Cash and Cash Equivalents

The following table summarizes our net cash flows:


		Three Months Ended							Percent	Three Months Ended			Percent
		March 31,							Change	March 31,			Change
		2020		2019		2020 vs. 2019		2021		2020		2021 vs. 2020
		(in millions)								(in millions)
Net cash provided by operating activities		$	129	$	364	(64.6)
Net cash provided by (used in) operating activities							Net cash provided by (used in) operating activities	$	(171)	$	129	NM(1)
Net cash used in investing activities	Net cash used in investing activities	(47)		(44)		6.8	Net cash used in investing activities	(16)		(47)		(66.0)
Net cash provided by (used in) financing activities	Net cash provided by (used in) financing activities	1,100		(343)		NM⁽¹⁾	Net cash provided by (used in) financing activities	(624)		1,100		NM(1)

____________

⁽¹⁾Fluctuation in terms of percentage change is not meaningful.

Operating Activities

The ~~$235 million decrease~~change in ~~net~~ cash ~~provided by~~flows from operating activities was primarily the result of decreases in cash inflows generated from our management and franchise properties ~~as well as from~~and our owned and leased ~~hotels. The decreases were~~hotels, largely ~~the~~as a result of decreases in system-wide ~~occupancy~~RevPAR due to the COVID-19 pandemic, as further discussed in "—~~Revenues.~~Revenues," ~~Additionally,~~as well as an increase in contract acquisition costs of $32 million. The decrease was only partially offset by decreases in cash paid for taxes ~~increased $37~~and interest of $25 million ~~during the three months ended March 31, 2020, primarily resulting from taxable income that was earned during 2019.~~and $22 million, respectively.

Investing Activities

Net cash used in investing activities primarily related to capital expenditures for property and equipment and capitalized software costs. Beginning in March 2020, we took steps to temporarily eliminate non-essential expenses, including capital expenditures, in response to the COVID-19 pandemic. While we do not expect to be able to fully eliminate such expenditures, we expect to materially reduce our spending on an annual basis, when compared to the prior year. Our capital expenditures for property and equipment primarily consisted of expenditures related to our corporate facilities and the renovation of hotels in our ownership segment, and our capitalized software costs that were related to various systems initiatives for the benefit of both our hotel owners and our overall corporate ~~operations.~~operations and, during the three months ended March 31, 2020, also capital expenditures for property and equipment. These capital expenditures were incurred before we took steps in March 2020 to temporarily reduce such expenditures in response to the COVID-19 pandemic and were related to our corporate facilities and the renovation of hotels in our ownership segment .

Financing Activities

The ~~increase~~change in ~~net~~ cash ~~provided by~~flows from financing activities was primarily attributable to our Revolving Credit Facility, which we fully drew down during the three months ended March 31, 2020 ~~was primarily attributable~~in response to ~~a $1.4 billion increase~~the COVID-19 pandemic, resulting in net ~~borrowings and repayments under our Revolving Credit Facility, after borrowing~~cash inflows of $1.5 billion, while we repaid $500 million of the ~~full capacity~~outstanding debt balance during the three months ended March 31, ~~2020.~~2021. Additionally, cash outflows decreased $338 million as a result of decreases in share repurchases and dividend payments, as both programs remained suspended during the three months ended March 31, 2021.

Debt and Borrowing Capacity

As of March 31, ~~2020,~~2021, our total indebtedness, excluding unamortized deferred financing costs and discount, was approximately ~~$9.6~~$10.1 billion. For additional information on our total indebtedness, including ~~fully drawing down~~our recent financing transactions, availability under our Revolving Credit Facility and guarantees on our debt, refer to Note 6:5: "Debt" in our unaudited condensed consolidated financial statements. For information on our issuance of $1.0 billion aggregate principal amount of senior notes in April 2020, refer to Note 15: "Subsequent Events" in our unaudited condensed consolidated financial statements.

If we are unable to generate sufficient cash flow from operations in the future to service our debt, we may be required to reduce capital expenditures or issue additional equity securities. Our ability to make scheduled principal payments and to pay interest on our debt depends on our future operating performance, which is subject to general conditions in or affecting the hospitality industry that may be beyond our control. ~~While the~~The COVID-19 pandemic ~~has~~ negatively impacted our cash flows from operations during the ~~three months ended March 31, 2020,~~period, and will continue to do so for an indeterminate period of ~~time,~~time. During 2020, we ~~have taken~~took precautions to secure our cash position, as discussed above, and we expect to be able to meet our current obligations. Furthermore, we do not have any material indebtedness outstanding that matures prior to June 2024.

Contractual Obligations

~~As described above, as of~~During the three months ended March 31, ~~2020,~~2021, we ~~had $1.69 billion~~issued the 2032 Senior Notes, redeemed the 2026 Senior Notes and repaid $500 million of ~~borrowings~~the outstanding ~~under~~debt balance on our Revolving Credit Facility, after giving effect to the letters of credit outstanding, which mature in 2024 and are repayable by us at any time. Further, in April 2020, we issued $1.0 billion aggregate principal amount of senior notes. Other than these borrowings,Facility. Otherwise, there were no other material changes to our contractual obligations from what we previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019.~~2020.

~~Off-Balance Sheet Arrangements~~

~~See Note 14: "Commitments and Contingencies" in our unaudited condensed consolidated financial statements for a discussion of our off-balance sheet arrangements.~~

Summarized Guarantor Financial Information

~~Our indirect wholly owned subsidiaries, Hilton Worldwide Finance LLC ("HWF") and Hilton Worldwide Finance Corp. issued~~HOC is the ~~2025~~issuer of the Senior Notes and the 2027 Senior Notes. HOC, also our indirect wholly owned subsidiary, assumed the 2024 Senior Notes, originally issued by escrow issuers, and issued the 2026 Senior Notes and the 2030 Senior Notes. In February 2020, we merged HWF with and into HOC (the "merger"), with HOC as the surviving entity (hereinafter collectively referred to as "HOC"), with HOC beingis 100 percent owned directly by Hilton Worldwide Parent LLC ("HWP"), which, in turn, is 100 percent owned directly by the Parent. ~~As such, HOC assumed the 2025 Senior Notes and the 2027 Senior Notes.~~

The Senior Notes are guaranteed jointly and severally on a senior unsecured basis by the Parent, HWP and substantially all of the Parent's direct and indirect wholly owned domestic restricted subsidiaries, except for HOC, ~~after the merger, which is considered to be~~ the issuer ~~of all of the Senior Notes~~ (together, the "Guarantors"). The indentures that govern the Senior Notes provide that any subsidiary of the Company that provides a guarantee of our senior secured credit facilities will guarantee the Senior Notes. As of March 31, ~~2020,~~2021, none of our foreign subsidiaries or domestic subsidiaries owned by foreign subsidiaries ~~or conducting foreign operations~~ or our non-wholly owned subsidiaries guaranteed the Senior Notes.

The guarantees are full and unconditional, subject to certain customary release provisions. The indentures that govern the Senior Notes provide that any Guarantor may be released from its guarantee so long as: (i) the subsidiary is sold or sells all of its assets; (ii) the subsidiary is released from its ~~guaranty~~guarantee under our senior secured credit facilities; (iii) the subsidiary is declared "unrestricted" for covenant purposes; or (iv) the requirements for legal defeasance or covenant defeasance or to discharge the indenture have been satisfied, in each case in compliance with applicable provisions of the indentures.

Neither HOC nor any of the Guarantors ~~have~~has any reporting obligation under the Exchange Act in respect of the Senior ~~Notes,~~

Notes; however, we are supplementally providing the information set forth below. The following tables present summarized financial information for HOC, along with the Parent ~~HOC~~ and all other Guarantors, on a combined basis:


	As of March 31, ~~2020~~2021
	(in millions)
ASSETS
Total current assets	$	~~1,009~~752
Intangible assets, net	~~8,930~~8,782
Total intangibles and other assets	~~9,213~~9,285
TOTAL ASSETS	~~10,222~~10,037

LIABILITIES AND ~~DEFICIT~~EQUITY (DEFICIT)
Total current liabilities	~~1,603~~1,954
Long-term debt	~~9,286~~9,721
Total liabilities	~~14,398~~15,362
Total Hilton stockholders' deficit	~~(4,176)~~(5,325)
TOTAL LIABILITIES AND ~~DEFICIT~~EQUITY (DEFICIT)	~~10,222~~10,037

3029


	Three Months Ended March 31, ~~2020~~2021
	(in millions)
Revenues
Revenues	$	~~380~~243
Other revenues from managed and franchised properties	~~1,141~~441
Total revenues	$	~~1,521~~684

Expenses
Expenses	$	~~113~~89
Other expenses from managed and franchised properties	~~1,211~~512
Total expenses	$	~~1,324~~601

Operating income	$	~~197~~83
Interest expense	~~(90)~~(100)
Income tax ~~expense~~benefit	~~(6)~~23
Net ~~income~~loss	51 (55)
Net ~~income~~loss attributable to Hilton stockholders	51 (55)

Critical Accounting Policies and Estimates

The preparation of our unaudited condensed consolidated financial statements in accordance with GAAP requires us to make estimates and assumptions that affect reported amounts and related disclosures. We have discussed the policies and estimates that we believe are critical and require the use of complex judgment in their application in our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019.~~

~~As a result of the impact of the COVID-19 pandemic on our business, we have had to reevaluate certain estimates~~2020, and, assumptions that affect our reported amounts. In particular, we extended the expected redemption rate of our Hilton Honors points over the next year, which resulted in reclassifications of the liabilities for guest loyalty program and deferred revenues from current to long-term of $221 million and $50 million, respectively, as of March 31, 2020. Additionally, we recognized impairment losses of $112 million during the three months ended March 31, ~~2020, which required the use of significant judgments and estimates. See Note 7: "Fair Value Measurements" in our unaudited condensed consolidated financial statements for additional information.~~2021, there were no material changes to those previously disclosed.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We are exposed to market risk primarily from changes in interest rates and foreign currency exchange ~~rates, which~~rates. These rate changes may affect future income, cash flows and the fair value of the Company, ~~depending on changes to interest rates or foreign currency exchange rates.~~its assets and its liabilities. In certain situations, we may seek to reduce ~~cash flow~~ volatility associated with changes in interest rates and foreign currency exchange rates by entering into derivative financial instruments intended to provide a hedge against a portion of the risks associated with such volatility. We continue to have exposure to such risks to the extent they are not hedged. We enter into derivative financial instruments to the extent they meet the objectives described above, and we do not use derivatives for ~~trading or~~ speculative purposes. Our exposure to market risk has not materially changed from what wewas previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019;~~2020; however, given the impact that the COVID-19 pandemic has had on the global ~~market,~~economy, we continue to monitor our exposure to market risk and have adjusted, and will continue to adjust, our hedge portfolios accordingly.

Item 4. Controls and Procedures

Disclosure Controls and Procedures

The Company maintains a set of disclosure controls and procedures ~~as that~~(as such term is defined in Rules 13a-15(e) and

15d-15(e) under the Exchange ~~Act,~~Act) that are designed to ensure that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission ("SEC") rules and forms, and that such information is accumulated and communicated to the Company's management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. The design of any disclosure controls and procedures is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will

succeed in achieving its stated goals under all potential future conditions. Any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, assurance of achieving the desired control objectives. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this Quarterly Report on Form 10-Q, an evaluation was carried out under the supervision and with the participation of the Company’s management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of its disclosure controls and procedures. Based on that evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures, as of the end of the period covered by this Quarterly Report on Form 10-Q, were effective to provide

reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and is accumulated and communicated to the Company’s management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control Over Financial Reporting

There has been no change in the Company’s internal control over financial reporting during the Company’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

3231

PART II. OTHER INFORMATION

Item 1. Legal Proceedings

We are involved in various claims and lawsuits arising in the ordinary course of business, some of which include claims for substantial sums, including proceedings involving tort and other general liability claims, employee claims, consumer protection claims and claims related to our management of certain hotel properties. We recognize a liability when we believe the loss is probable and can be reasonably estimated. Most occurrences involving liability, claims of negligence and employees are covered by insurance with solvent insurance carriers. The ultimate results of claims and litigation cannot be predicted with certainty. We believe we have adequate reserves against such matters. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material adverse effect on our consolidated financial position, results of operations or cash flows. However, depending on the amount and timing, an unfavorable resolution of some or all of these matters could materially affect our future results of operations in a particular period.

Item 1A. Risk Factors

~~For a discussion~~As of ~~our potential risks and uncertainties, see the risk factor below and~~March 31, 2021, there have been no material changes to the risk factors previously disclosed ~~in response to~~under "Part ~~I —Item 1A.~~ I—Item 1A—Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2019.~~2020.

~~Supplemental Risk Factor~~

~~The ongoing COVID-19 pandemic has negatively affected and will likely continue to negatively affect our business, financial condition and results of operations.~~

The COVID-19 pandemic has significantly affected the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives that have resulted in cancellations and reduced travel around the world, as well as complete and partial suspensions of certain hotel operations for an indeterminate duration. Currently, there are no fully effective vaccines or treatments for COVID-19 and the timing and efficacy of any future vaccines and treatments are uncertain. As such, COVID-19 has had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to negatively affect future results. The current and uncertain future impact of the COVID-19 pandemic, including its effect on the ability or desire of people to travel and use our hotel properties for lodging, food and beverage and other services, is expected to continue to negatively affect our results, operations, outlook, plans, growth, cash flows and liquidity.

The U.S. and other national and local governments have restricted travel and could expand such restrictions, and a number of our hotels have fully or partially suspended operations. We have been and expect to continue to be negatively affected by additional governmental regulations and travel advisories to fight the pandemic, including recommendations by the U.S. Department of State, the Centers for Disease Control and Prevention and the World Health Organization.

We cannot predict when any of our hotels that have completely or partially suspended operations will be able to fully reopen, the conditions upon which a full reopening may occur or the effects of any such conditions. Moreover, even once travel advisories and restrictions are lifted, travel demand may remain weak for a significant length of time and we cannot predict if or when our properties will return to pre-pandemic demand or pricing. Adverse changes in the perceived or actual economic climate, including higher unemployment rates, declines in income levels and loss of personal wealth resulting from the impact of COVID-19, will negatively affect travel demand.

The steps we have taken to reduce operating costs, including furloughing a substantial number of our team members, and further steps we may take in the future to reduce costs for us or our third-party hotel owners, may negatively affect our brand reputation and ability to attract and retain team members. If our furloughed team members do not return to work with us when the COVID-19 pandemic subsides, including because they find new jobs during the furlough, we may experience operational challenges that could negatively affect hotel results, guest experience and loyalty. We also may face demands or requests from labor unions that represent team members at our hotels for additional compensation, healthcare benefits or other terms, including making payments to underfunded multi-employer pension plans for covered union employees, as a result of COVID-19 that could increase costs, and we could experience labor issues as we continue to implement our COVID-19 mitigation plans. In addition, depending on the length of the furloughs, we may need to make severance payments to some of our furloughed team members, even if we intend to have the team members return to work in the future. Even after the COVID-19 pandemic subsides, we could still experience long-term impacts on our operating costs as a result of attempts to

~~counteract future outbreaks of COVID-19 or other viruses through, for example, enhanced health and hygiene requirements or other such measures in one or more regions.~~

We cannot predict the impact that COVID-19 will have on our partners, such as third-party owners of our properties, third-party service providers, travel agencies, suppliers and other vendors. In particular, if third-party owners of our hotels are unable to maintain their hotels and service indebtedness secured by their hotels, our results of operations and reputation could suffer. Financing difficulties and significant declines in revenues for most hotels make it more likely that third-party owners of our hotels could declare bankruptcy or face other difficulties with their lenders. Bankruptcies, sales or foreclosures involving our hotels could, in some cases, result in the termination of our management or franchise contracts and eliminate our anticipated income and cash flows, which would negatively affect our results of operations. Hotel owners with financial difficulties may be unable or unwilling to pay us amounts that we are entitled to on a timely basis or at all. Current and ongoing economic conditions also could affect our ability to enter into management and franchise contracts with potential third-party owners of our hotels, who may be unable to obtain financing or face other delays in developing hotel projects. As a result, some properties in our development pipeline may not enter our system when we anticipated, or at all, and new hotels may enter our pipeline at a slower rate than in the past, thereby negatively affecting our overall growth. Likewise, if we or our hotel owners or franchisees are unable to access capital to make physical improvements to our hotels, the quality of our hotels may suffer, which may negatively impact our reputation and guest loyalty, and our market share may suffer as a result.

We may be required to raise additional capital in the future and our access to and cost of financing will depend on, among other things, global economic conditions, conditions in the global financing markets, the availability of sufficient amounts of financing, our prospects and our credit ratings. Certain of our credit ratings have been downgraded or placed on credit watch, and if our credit ratings were to be further downgraded, or general market conditions were to ascribe higher risk to our rating levels, our industry or us, our access to capital and the cost of any debt financing would be negatively affected. In addition, the terms of future debt agreements could include more restrictive covenants, or require incremental collateral, which may further restrict our business operations. There is no guarantee that debt financings will be available in the future to fund our obligations, or that they will be available on terms consistent with our expectations. In addition, because of reduced travel demand, certain of our leased properties will not generate revenue sufficient to meet operating expenses. If or when we determine the value of our leased properties has significantly declined, we have recognized and in the future could have to recognize significant non-cash impairment charges to our results of operations.

The COVID-19 pandemic has significantly increased economic and demand uncertainty and could cause a global recession, which would have a further adverse impact on our financial condition and operations. A significant increase in unemployment in the U.S. and other regions due to the adoption of social distancing and other policies to slow the spread of COVID-19 is likely to have a sustained negative impact on travel demand once our operations resume for an indefinite period of time. The extent of the effects of COVID-19 on our business and the travel industry at large is highly uncertain and will ultimately depend on future developments, including, but not limited to, the duration and severity of the outbreak, the timing and availability of vaccinations and other treatments to combat COVID-19, and the length of time it takes for demand and pricing to stabilize and normal economic and operating conditions to resume. Given the uncertainty as to the extent and timing of the potential future spread or mitigation of COVID-19 and the imposition or relaxation of protective measures, we are presently unable to estimate the full impact to our future results of operations, cash flows or financial condition.

Additionally, COVID-19 could negatively affect our internal controls over financial reporting as we have placed many of our team members on temporary furlough and our remaining team members are required to work from home and, therefore, new processes, procedures and controls could be required to respond to changes in our business environment. Further, should any key team members become ill from COVID-19 and unable to work, the attention of our management team could be diverted.

The potential effects of COVID-19 also could intensify or otherwise affect many of our other risk factors that are included in "Part I —Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, including, but not limited to, risks inherent to the hospitality industry, macroeconomic factors beyond our control, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and risks related to our indebtedness. Because the COVID-19 situation is unprecedented and continuously evolving, the other potential impacts to our risk factors that are further described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 are uncertain.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

~~(a) Unregistered Sales of Securities~~

None.

~~(b) Use of Proceeds~~

~~None.~~

~~(c) Issuer Purchases of Equity Securities~~

On March 26, 2020, as a result of our efforts to preserve capital and maintain liquidity, we announced the temporary suspension of share repurchases, and no share repurchases were made after March 5, 2020 through the date of this report. The stock repurchase program remains authorized by our board of directors, and we may resume share repurchases in the future at any time, depending upon market conditions, our capital needs and other factors. The following table sets forth information regarding our purchases of shares of our common stock during the three months ended March 31, 2020.

Total Number of Shares Purchased
Average Price Paid per Share⁽¹⁾
Total Number of Shares Purchased as Part of Publicly Announced Program⁽²⁾
Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program⁽²⁾
(in millions)
January 1, 2020 to January 31, 2020 1,313,936 $ 109.16 1,313,936 $ 372
February 1, 2020 to February 29, 2020 1,064,772 107.64 1,064,772 257
March 1, 2020 to March 31, 2020 225,507 94.38 225,507 2,236
Total 2,604,215 107.26 2,604,215

~~____________~~

⁽¹⁾~~This price includes per share commissions paid.~~

⁽²⁾In March 2020, prior to the suspension of share repurchases, our board of directors authorized the repurchase of an additional $2.0 billion of our common stock under our existing stock repurchase program, which was initially announced in February 2017 and subsequently increased in November 2017 and February 2019. Under this publicly announced program, we are authorized to repurchase shares through open market purchases, privately-negotiated transactions or otherwise in accordance with applicable federal securities laws, including through Rule 10b5-1 trading plans and under Rule 10b-18 of the Exchange Act. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.

Item 6. Exhibits


Exhibit Number						Exhibit Description
3.1						Certificate of Incorporation of Hilton Worldwide Holdings Inc. (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed on December 17, 2013)..
3.2						Certificate of Amendment to Certificate of Incorporation of Hilton Worldwide Holdings Inc. effective as of January 3, 2017 (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K filed on January 4, 2017).
3.3						Amended and Restated By-Laws of Hilton Worldwide Holdings Inc. (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K filed on August 2, 2019).


~~Exhibit Number~~						~~Exhibit Description~~
4.1						~~Second Supplemental~~ Indenture with respect to the ~~4.875%~~3.625% Senior Notes due ~~2030,~~2032, dated as of February ~~25, 2020,~~2, 2021, by and among Hilton Domestic Operating Company Inc., the ~~subsidiary~~ guarantors ~~listed therein~~from time to time party thereto and Wilmington Trust, National Association, as ~~trustee.~~trustee (incorporated by reference to Exhibit 4.1 to the Company's Current Report on Form 8-K filed on February 4, 2021).
4.2						~~Third Supplemental Indenture with respect to the 4.875%~~Form of 3.625% Senior ~~Notes~~Note due ~~2030, dated as of February 29, 2020, among the issuer, the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.~~
~~4.3~~						Second Supplemental Indenture with respect to the 5.125% Senior Notes due 2026, dated as of February 25, 2020, among the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.
~~4.4~~						Third Supplemental Indenture with respect to the 5.125% Senior Notes due 2026, dated as of February 29, 2020, among the issuer, the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.
~~4.5~~						Third Supplemental Indenture with respect to the 4.625% Senior Notes due 2025 and the 4.875% Senior Notes due 2027, dated as of February 25, 2020, among the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.
~~4.6~~						Fourth Supplemental Indenture with respect to the 4.625% Senior Notes due 2025 and the 4.875% Senior Notes due 2027, dated as of February 29, 2020, among the issuer, the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.
~~4.7~~						Seventh Supplemental Indenture with respect to the 4.250% Senior Notes due 2024, dated as of February 25, 2020, among the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.
~~4.8~~						Eighth Supplemental Indenture with respect to the 4.250% Senior Notes due 2024, dated as of February 29, 2020, among the issuer, the subsidiary guarantors listed therein and Wilmington Trust, National Association, as trustee.2032 (included in Exhibit 4.1).
10.1						~~Form of 2020 Performance Award~~Amended and Restated License Agreement, (EBITDA CAGR Performance Condition).*dated March 10, 2021, by and between Hilton Worldwide Holdings Inc. and Hilton Grand Vacations Inc.
10.2						Form of ~~2020~~2021 Performance Award ~~Agreement (Free Cash Flow Per Share CAGR Performance Condition).~~Agreement.*
10.3						Form of ~~2020~~2021 Restricted Stock Unit Agreement.*
10.4						Form of ~~2020~~2021 Nonqualified Stock Option Agreement.*Agreement
~~10.5~~						~~Release Agreement, dated March 5, 2020, between Jonathan Witter and Hilton Employer Inc.~~.*
~~10.6~~						Executive Severance Plan.*
31.1						Certificate of Christopher J. Nassetta, President and Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2						Certificate of Kevin J. Jacobs, ~~Executive Vice President and~~ Chief Financial Officer and President, Global Development, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1						Certificate of Christopher J. Nassetta, President and Chief Executive Officer, pursuant to Section 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith).
32.2						Certificate of Kevin J. Jacobs, ~~Executive Vice President and~~ Chief Financial Officer and President, Global Development, pursuant to Section 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith).Certificate of Kevin J. Jacobs, Chief Financial Officer and President, Global Development, pursuant to Section 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith).
101.INS						Inline XBRL Instance Document - this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH						Inline XBRL Taxonomy Extension Schema Document.
101.CAL						Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF						Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB						Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE						Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104						Cover Page Interactive Data File (embedded within the Inline XBRL document).

____________

*This document has been identified as a management contract or compensatory plan or arrangement.

The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure other than with respect to the terms of the agreements or other documents themselves, and you should not rely on them for that purpose. In particular, any representations and warranties made by us in these agreements or other documents were made solely within the specific context of the relevant agreement or document and may not describe the actual state of affairs as of the date they were made or at any other time.

3733

Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

HILTON WORLDWIDE HOLDINGS INC.

By:

/s/ Christopher J. Nassetta

Name:

Christopher J. Nassetta

President and Chief Executive Officer

By:

/s/ Kevin J. Jacobs

Name:

Kevin J. Jacobs

~~Executive Vice President and~~ Chief Financial Officer and President, Global Development

Date: May ~~7, 2020~~5, 2021

3834


	Carrying Value		Impairment Losses		Fair Value⁽¹⁾
	(in millions)
Other intangible assets, net⁽²⁾	$	46	$	(46)	$	—
Operating lease right-of-use assets⁽²⁾	86		(45)		41
Property and equipment, net⁽²⁾	29		(21)		8


	Three Months Ended March 31, 2019
	Equity (Deficit) Attributable to Hilton Stockholders
				Treasury Stock		Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss
	Common Stock															Noncontrolling Interests
	Shares	Amount															Total
	(in millions)
Balance as of December 31, 2018	295	$	3	$	(2,625)	$	10,372	$	(6,417)	$	(782)	$	7	$	558
Net income	—	—		—		—		158		—		1		159
Other comprehensive loss	—	—		—		—		—		(16)		—		(16)
Dividends	—	—		—		—		(43)		—		—		(43)
Repurchases of common stock	(4)	—		(296)		—		—		—		—		(296)
Share-based compensation	1	—		—		2		—		—		—		2
Cumulative effect of the adoption of ASU 2016-02	—	—		—		—		(256)		—		—		(256)
Balance as of March 31, 2019	292	$	3	$	(2,921)	$	10,374	$	(6,558)	$	(798)	$	8	$	108


	Total Number of Shares Purchased	Average Price Paid per Share⁽¹⁾		Total Number of Shares Purchased as Part of Publicly Announced Program⁽²⁾	Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program⁽²⁾ (in millions)
January 1, 2020 to January 31, 2020	1,313,936	$	109.16	1,313,936	$	372
February 1, 2020 to February 29, 2020	1,064,772	107.64		1,064,772	257
March 1, 2020 to March 31, 2020	225,507	94.38		225,507	2,236
Total	2,604,215	107.26		2,604,215