UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_________________
FORM 10-Q
_________________
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended JulyOctober 31, 2019
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _________ to _________
Commission File Number: 0-12456
_________________
AMERICAN SOFTWARE, INC.
(Exact name of registrant as specified in its charter)
_________________
Georgia 58-1098795
(State or other jurisdiction of
incorporation or organization)
 
(IRS Employer
Identification Number)
 
470 East Paces Ferry Road, N.E., Atlanta, Georgia 30305
(Address of principal executive offices) (Zip Code)
(404) 261-4381
(Registrant’s telephone number, including area code)



Securities registered pursuant to Section 12(b) of the Act:
 
Title of each classTrading SymbolName of each exchange on which registered
Common Stock AMSWA
NASDAQ Global Select Market 





_________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☒    No  ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, an emerging growth company or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” “emerging growth company” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   Accelerated filer 
       
Non-accelerated filer   Smaller reporting company 
       
     Emerging growth company 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the exchange act.  ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  ☒
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Classes  Outstanding at August 30,December 3, 2019
Class A Common Stock, $.10 par value  29,545,00730,131,746 Shares
Class B Common Stock, $.10 par value  1,821,587 Shares
 


AMERICAN SOFTWARE, INC. AND SUBSIDIARIES
Form 10-Q
Quarter ended JulyOctober 31, 2019
Index
Page No
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

PART I—FINANCIAL INFORMATION

Item 1.Financial Statements
American Software, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets (Unaudited)
(in thousands, except share data)
July 31,
2019
 April 30,
2019
October 31,
2019
 April 30,
2019
ASSETS      
Current assets:      
Cash and cash equivalents$62,722
 $61,288
$62,684
 $61,288
Investments23,591
 24,710
31,493
 24,710
Trade accounts receivable, less allowance for doubtful accounts of $110 at July 31, 2019 and $153 at April 30, 2019:   
Trade accounts receivable, less allowance for doubtful accounts of $109 at October 31, 2019 and $153 at April 30, 2019:   
Billed17,471
 18,819
15,432
 18,819
Unbilled3,030
 1,475
2,682
 1,475
Prepaid expenses and other current assets5,772
 6,210
6,812
 6,210
Total current assets112,586
 112,502
119,103
 112,502
Investments—noncurrent1,679
 2,484
494
 2,484
Property and equipment, net of accumulated depreciation of $29,487 at July 31, 2019 and $29,327 at April 30, 20193,534
 3,585
Capitalized software, net of accumulated amortization of $30,227 at July 31, 2019 and $28,740 at April 30, 201910,862
 11,063
Property and equipment, net of accumulated depreciation of $29,644 at October 31, 2019 and $29,327 at April 30, 20193,505
 3,585
Capitalized software, net of accumulated amortization of $31,877 at October 31, 2019 and $28,740 at April 30, 20199,816
 11,063
Goodwill25,888
 25,888
25,888
 25,888
Other intangibles, net of accumulated amortization of $11,242 at July 31, 2019 and $10,643 at April 30, 20192,134
 2,732
Other intangibles, net of accumulated amortization of $11,618 at October 31, 2019 and $10,643 at April 30, 20191,759
 2,732
Lease right of use assets2,587
 
2,401
 
Deferred sales commissions—noncurrent2,009
 1,546
1,881
 1,546
Other assets1,655
 1,510
1,731
 1,510
Total assets$162,934
 $161,310
$166,578
 $161,310
LIABILITIES AND SHAREHOLDERS’ EQUITY      
Current liabilities:      
Accounts payable$1,173
 $2,448
$1,846
 $2,448
Accrued compensation and related costs3,364
 2,561
4,097
 2,561
Dividends payable3,451
 3,434
3,505
 3,434
Operating lease obligations769
 
775
 
Other current liabilities1,868
 1,375
688
 1,375
Deferred revenue32,704
 33,283
32,563
 33,283
Total current liabilities43,329
 43,101
43,474
 43,101
Deferred income taxes3,357
 3,514
3,382
 3,514
Long-term operating lease obligations1,957
 
1,769
 
Other long-term liabilities88
 88
87
 88
Total liabilities48,731
 46,703
48,712
 46,703
Shareholders’ equity:      
Common stock:      
Class A, $.10 par value. Authorized 50,000,000 shares: 34,131,239 and 29,542,607 shares issued and outstanding respectively at July 31, 2019 and 33,979,739 and 29,391,107 shares issued and outstanding respectively at April 30, 20193,413
 3,398
Class B, $.10 par value. Authorized 10,000,000 shares: 1,821,587 shares issued and outstanding at July 31, 2019 and April 30, 2019; convertible into Class A Common Shares on a one-for-one basis182
 182
Class A, $.10 par value. Authorized 50,000,000 shares: 34,630,682 and 30,042,050 shares issued and outstanding respectively at October 31, 2019 and 33,979,739 and 29,391,107 shares issued and outstanding respectively at April 30, 20193,463
 3,398
Class B, $.10 par value. Authorized 10,000,000 shares: 1,821,587 shares issued and outstanding at October 31, 2019 and April 30, 2019; convertible into Class A Common Shares on a one-for-one basis182
 182
Additional paid-in capital140,195
 138,315
145,554
 138,315
Retained (deficit) earnings(4,028) (1,729)
Class A treasury stock, 4,588,632 shares at July 31, 2019 and April 30, 2019, at cost(25,559) (25,559)
Retained (deficit)(5,774) (1,729)
Class A treasury stock, 4,588,632 shares at October 31, 2019 and April 30, 2019, at cost(25,559) (25,559)
Total shareholders’ equity114,203
 114,607
117,866
 114,607
Commitments and contingencies
 

 
Total liabilities and shareholders’ equity$162,934
 $161,310
$166,578
 $161,310
See accompanying notes to condensed consolidated financial statements—unaudited.

American Software, Inc. and Subsidiaries
Condensed Consolidated Statements of Operations (Unaudited)
(in thousands, except per share data)
Three Months Ended July 31,Three Months Ended October 31, Six Months Ended October 31,
2019 20182019 2018 2019 2018
Revenues:          
License$1,778
 $1,702
$1,046
 $2,012
 $2,824
 $3,714
Subscription fees4,458
 3,168
5,492
 3,341
 9,950
 6,509
Professional services and other10,137
 11,008
10,826
 11,056
 20,963
 22,064
Maintenance11,010
 11,521
10,846
 11,624
 21,856
 23,145
Total revenues27,383
 27,399
28,210
 28,033
 55,593
 55,432
Cost of revenues:          
License1,380
 1,714
1,007
 1,760
 2,387
 3,474
Subscription fees2,125
 1,068
2,610
 1,289
 4,735
 2,356
Professional services and other7,405
 8,667
7,543
 8,103
 14,948
 16,771
Maintenance1,851
 2,198
1,864
 2,214
 3,715
 4,412
Total cost of revenues12,761
 13,647
13,024
 13,366
 25,785
 27,013
Gross margin14,622
 13,752
15,186
 14,667
 29,808
 28,419
Research and development3,328
 3,675
4,209
 3,332
 7,537
 7,007
Sales and marketing5,579
 5,180
5,148
 5,304
 10,727
 10,484
General and administrative4,821
 4,193
4,908
 4,408
 9,729
 8,601
Amortization of acquisition-related intangibles97
 97
78
 97
 175
 194
Total operating expenses13,825
 13,145
14,343
 13,141
 28,168
 26,286
Operating income797
 607
843
 1,526
 1,640
 2,133
Other income:          
Interest income475
 504
400
 524
 875
 1,027
Other, net50
 249
312
 (714) 362
 (464)
Earnings before income taxes1,322
 1,360
1,555
 1,336
 2,877
 2,696
Income tax expense/(benefit)170
 (25)
Income tax (benefit)/expense(204) 93
 (34) 68
Net earnings$1,152
 $1,385
$1,759
 $1,243
 $2,911
 $2,628
Earnings per common share (a):
          
Basic$0.04
 $0.05
$0.06
 $0.04
 $0.09
 $0.09
Diluted$0.04
 $0.04
$0.05
 $0.04
 $0.09
 $0.08
Cash dividends declared per common share$0.11
 $0.11
$0.11
 $0.11
 $0.22
 $0.22
Shares used in the calculation of earnings per common share:          
Basic31,270
 30,725
31,609
 30,926
 31,440
 30,825
Diluted31,951
 31,343
32,310
 31,477
 32,066
 31,412
______________
(a)Basic per share amounts are the same for Class A and Class B shares. Diluted per share amounts for Class A shares are shown above. Diluted earnings per share for Class B shares under the two-class method are $0.04$0.06 and $0.05$0.04 for the three months ended JulyOctober 31, 2019 and 2018, and $0.10 and $0.09 for the six months ended October 31, 2019 and 2018 respectively. See Note E to the Condensed Consolidated Financial Statements.
See accompanying notes to condensed consolidated financial statements—unaudited.


American Software, Inc. and Subsidiaries
Consolidated Statements of Shareholders’ Equity (Unaudited)
(in thousands, except share data)

Common stock 
Additional
paid-in
capital
 
Retained
earnings/deficit
 
Treasury
stock
 
Total
shareholders’
equity
Common stock 
Additional
paid-in
capital
 
Retained
earnings/deficit
 
Treasury
stock
 
Total
shareholders’
equity
Class A Class B Class A Class B 
For the Three Month Ended October 31, 2018Shares Amount Shares Amount 
SharesAmount Shares Amount 
Additional
paid-in
capital
 
Retained
earnings/deficit
 
Treasury
stock
 
Total
shareholders’
equity
               
       
Balance at April 30, 201833,141,764
$3,314
 2,057,390
 $205
 
Cumulative effect of the adoption of Topic 606

 
 
 
 1,753
 
 1,753
Balance at July 31, 201833,673,376
 $3,367
 1,821,587
 $182
 $134,292
 $3,105
 $(25,559) $115,387
Proceeds from stock options exercised*295,809
30
 
 
 2,636
 
 
 2,666
47,700
 5
 
 
 415
 
 
 420
Conversion of Class B shares into Class A shares*235,803
23
 (235,803) (23) 
 
 
 
Stock-based compensation

 
 
 398
 
 
 398

 
 
 
 443
 
 
 443
Net earnings

 
 
 
 1,385
 
 1,385

 
 
 
 
 1,243
 
 1,243
Dividends declared*

 
 
 
 (3,399) 
 (3,399)
Balance at July 31, 201833,673,376
$3,367
 1,821,587
 $182
 $134,292
 $3,105
 $(25,559) $115,387
              
Balance at April 30, 201933,979,739
$3,398
 1,821,587
 $182
 $138,315
 $(1,729) $(25,559) $114,607
Dividends declared
 
 
 
 
 (3,405) 
 (3,405)
Balance at October 31, 201833,721,076
 $3,372
 1,821,587
 $182
 $135,150
 $943
 $(25,559) $114,088
For the Three Month Ended October 31, 2019               
Balance at July 31, 201934,131,239
 3,413
 1,821,587
 182
 140,195
 (4,028) (25,559) 114,203
Proceeds from stock options exercised151,500
15
 
 
 1,437
 
 
 1,452
499,443
 50
 
 
 4,856
 
 
 4,906
Stock-based compensation

 
 
 443
 
 
 443

 
 
 
 503
 
 
 503
Net earnings

 
 
 
 1,152
 
 1,152

 
 
 
 
 1,759
 
 1,759
Dividends declared*

 
 
 
 (3,451) 
 (3,451)
Balance at July 31, 201934,131,239
$3,413
 1,821,587
 $182
 $140,195
 $(4,028) $(25,559) $114,203
Dividends declared
 
 
 
 
 (3,505) 
 (3,505)
Balance at October 31, 201934,630,682
 $3,463
 1,821,587
 $182
 $145,554
 $(5,774) $(25,559) $117,866
*Amounts adjusted for rounding

See accompanying notes to condensed consolidated financial statements—unaudited.




























American Software, Inc. and Subsidiaries
Consolidated Statements of Shareholders’ Equity (Unaudited)
(in thousands, except share data)

 Common stock 
Additional
paid-in
capital
 
Retained
earnings/deficit
 
Treasury
stock
 
Total
shareholders’
equity
 Class A Class B 
For the Six Month Ended October 31, 2018SharesAmount Shares Amount 
               
Balance at April 30, 201833,141,764
$3,314
 2,057,390
 $205
 $131,258
 $3,366
 $(25,559) $112,584
Cumulative effect of the adoption of Topic 606

 
 
 
 1,753
 
 1,753
Proceeds from stock options exercised*343,509
35
 
 
 3,051
 
 
 3,086
Conversion of Class B shares into Class A shares*235,803
23
 (235,803) (23) 
 
 
 
Stock-based compensation

 
 
 841
 
 
 841
Net earnings

 
 
 
 2,628
 
 2,628
Dividends declared*

 
 
 
 (6,804) 
 (6,804)
Balance at October 31, 201833,721,076
$3,372
 1,821,587
 $182
 $135,150
 $943
 $(25,559) $114,088
For the Six Month Ended October 31, 2019              
Balance at April 30, 201933,979,739
$3,398
 1,821,587
 $182
 $138,315
 $(1,729) $(25,559) $114,607
Proceeds from stock options exercised650,943
65
 
 
 6,293
 
 
 6,358
Stock-based compensation

 
 
 946
 
 
 946
Net earnings

 
 
 
 2,911
 
 2,911
Dividends declared*

 
 
 
 (6,956) 
 (6,956)
Balance at October 31, 201934,630,682
$3,463
 1,821,587
 $182
 $145,554
 $(5,774) $(25,559) $117,866
*Amounts adjusted for rounding

See accompanying notes to condensed consolidated financial statements—unaudited.



American Software, Inc. and Subsidiaries
Condensed Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
Three Months Ended July 31,Six Months Ended October 31,
2019 20182019 2018
Cash flows from operating activities:      
Net earnings$1,152
 $1,385
$2,911
 $2,628
Adjustments to reconcile net earnings to net cash provided by operating activities:      
Depreciation and amortization2,245
 1,798
4,428
 3,711
Stock-based compensation expense443
 398
946
 841
Net (gain) on investments(63) (388)
Net (gain)/loss on investments(356) 312
Deferred income taxes(157) 28
(131) (265)
Changes in operating assets and liabilities:      
Purchases of trading securities(8,739) (2,857)(21,412) (6,456)
Proceeds from maturities and sales of trading securities10,727
 5,758
16,975
 9,417
Accounts receivable, net(207) 5,466
2,180
 2,162
Prepaid expenses and other assets(171) 330
(1,160) 242
Accounts payable and other liabilities160
 (4,223)389
 (4,333)
Deferred revenue(579) (3,334)(720) (3,457)
Net cash provided by operating activities4,811
 4,361
4,050
 4,802
Cash flows from investing activities:      
Capitalized computer software development costs(1,285) (884)(1,890) (2,088)
Purchases of property and equipment, net of disposals(110) (714)(238) (894)
Net cash used in investing activities(1,395) (1,598)(2,128) (2,982)
Cash flows from financing activities:      
Proceeds from exercise of stock options1,452
 2,666
6,358
 3,086
Dividends paid(3,434) (3,368)(6,884) (6,767)
Net cash used in financing activities(1,982) (702)(526) (3,681)
Net change in cash and cash equivalents1,434
 2,061
1,396
 (1,861)
Cash and cash equivalents at beginning of period61,288
 52,794
61,288
 52,794
Cash and cash equivalents at end of period$62,722
 $54,855
$62,684
 $50,933
      
Supplemental disclosure of cash flow information:      
Cash paid during the period for:      
Income taxes, net of refunds$105
 $27
$260
 $370
Supplemental disclosures of noncash operating, investing and financing activities:      
Accrual of dividends payable$3,451
 $3,400
$3,505
 $3,405
See accompanying notes to condensed consolidated financial statements—unaudited.


AMERICAN SOFTWARE, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements—Unaudited
JulyOctober 31, 2019
A. Presentation and Summary of Significant Accounting Policies
Basis of Presentation
The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with U.S. generally accepted accounting principles ("GAAP") for interim financial information and the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required for complete consolidated financial statements. In the opinion of our management, these Condensed Consolidated Financial Statements contain all normal recurring adjustments considered necessary for a fair presentation of the Company’s financial position at JulyOctober 31, 2019, results of operations for the three and six months ended JulyOctober 31, 2019 and 2018, consolidated statements of shareholders’ equity for the three and six months ended JulyOctober 31, 2019 and 2018 and cash flows for the threesix months ended JulyOctober 31, 2019 and 2018. The Company’s results for the three and six months ended JulyOctober 31, 2019 are not necessarily indicative of the results expected for the full year. You should read these statements in conjunction with our audited consolidated financial statements and management’s discussion and analysis and results of operations included in our Annual Report on Form 10-K (the “Annual Report”) for the fiscal year ended April 30, 2019. The terms “fiscal 2020” and “fiscal 2019” refer to our fiscal years ending April 30, 2020 and 2019, respectively.
The preparation of these Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosures of contingent assets and liabilities, at the date of the Condensed Consolidated Financial Statements and the reported amounts of revenues and expenses during the reporting period. Note 1 in the Notes to the Consolidated Financial Statements for fiscal 2019 contained in the Annual Report describes the significant accounting policies that we have used in preparing our consolidated financial statements. On an ongoing basis, we evaluate our estimates, including but not limited to those related to revenue/collectability, stock-based compensation, income taxes and contingencies. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Our actual results could differ materially from these estimates under different assumptions or conditions.
Principles of Consolidation
The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of American Software, Inc. (“American Software”) and its wholly-owned subsidiaries (collectively, the “Company”). All significant intercompany balances and transactions have been eliminated in consolidation.
Recent Accounting Pronouncements
Adoption of New Accounting Standard
In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2016-02, Leases, which established new FASB Accounting Standards Codification ("ASC") Topic 842 ("ASC 842"), to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. Under the new guidance, a lessee is required to recognize assets and liabilities for leases with lease terms of more than 12 months.
Consistent with prior GAAP,under previous guidance, the recognition, measurement, and presentation of expenses and cash flows arising from a lease by a lessee primarily will depend on its classification as a finance or operating lease. However, unlike prior GAAP,previous guidance, which required only capital leases to be recognized on the balance sheet, the new standard requires both types of leases to be recognized on the balance sheet. ASC 842 also requires disclosures to help investors and other financial statement users better understand the amount, timing, and uncertainty of cash flows arising from leases. These disclosures include qualitative and quantitative requirements, providing additional information about the amounts recorded in the Condensed Consolidated Financial Statements.
The new lease standard is effective for public companies for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. The Company adopted ASC 842 on May 1, 2019, using the modified retrospective method and utilized the optional transition method under which the Company continues to apply the legacy guidance in ASC 840, Leases, including its disclosure requirements, in the comparative period presented. Therefore, the adjustment to recognize the Company’s

leases on the Condensed Consolidated Balance Sheet related to the adoption of the new standard was recorded as of the adoption date and prior periods were not restated.

As part of the adoption of ASC 842, the Company elected to adopt certain of the optional practical expedients, including the package of practical expedients which, among other things, gives us the option to not reassess: 1) whether expired or existing contracts are or contain leases; 2) the lease classification for expired or existing leases; and 3) initial direct costs for existing leases. The Company also elected the practical expedient to not record lease right-of-use (“ROU”) assets and lease obligations for leases with terms of 12 months or less. Finally, the Company also elected the practical expedient to not separate lease and non-lease components, which allows it to account for lease and non-lease components as a single lease component. The Company did not elect the hindsight practical expedient in its determination of the lease term for existing leases; therefore, the original lease terms, as determined under ASC 840, were used in the calculation of the Company’s initial ASC 842 lease liabilities.
Adoption of the new standard resulted in the recognition of operating lease ROU assets of approximately $2.7 million, current operating lease liabilities of approximately $0.7 million and long-term operating lease liabilities of approximately $2.1 million as of May 1, 2019.
The adoption had no impact on retained earnings,deficit, the Condensed Consolidated Statements of Operations, or the Condensed Consolidated Statements of Cash Flows. See Note C for further discussion of the Company’s leases.

B. Revenue Recognition
We recognize revenue when we transfer control of the promised goods or services to our customers, in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We derive our revenue from software licenses; maintenance services; consulting, implementation and training services; and Software-as-a-Service (“SaaS”), which includes a subscription to our software as well as maintenance, hosting and managed services.
The Company determines revenue recognition through the following steps:
Step 1 – Identification of the Contract with the Customer
Step 2 – Identification of Promised Goods and Services and Evaluation of Whether the Promised Goods and Services are Distinct Performance Obligations
Step 3 – Determination of the Transaction Price
Step 4 – Allocation of the Transaction Price to Distinct Performance Obligations
Step 5 – Attribution of Revenue for Each Distinct Performance Obligation
Nature of Products and Services.
Licenses. Our perpetual software licenses provide the customer with a right to use the software as it exists at the time of purchase. We recognize revenue for distinct software licenses once the license period has begun and we have made the software available to the customer.
Our perpetual software licenses are sold with maintenance under which we provide customers with telephone consulting, product updates on a when and if available basis, and releases of new versions of products previously purchased by the customer, as well as error reporting and correction services.
Subscription Fees. Subscription fees include SaaS revenues for the right to use the software for a limited period of time in an environment hosted by the Company or by a third party. The customer accesses and uses the software on an as-needed basis over the Internet or via a dedicated line; however, the customer has no right to take delivery of the software without incurring a significant penalty. The underlying arrangements typically include a single fee for the service that is billed monthly, quarterly or annually. The Company’s SaaS solutions represent a series of distinct services that are substantially the same and have the same pattern of transfer to the customer. Revenue from a SaaS solution is generally recognized ratably over the term of the arrangement.
Professional Services and Other. Our services revenue consists of fees generated from consulting, implementation and training services, including reimbursements of out-pocket expenses in connection with our services. Services are typically optional to our customers, and are distinct from our software. Fees for our services are separately priced and are generally billed on an hourly basis, and revenue is recognized over time as the services are performed. We believe the output method of hours worked provides the best depiction of the transfer of our services since the customer is receiving the benefit from our services as the work is performed. The total amount of expense reimbursement included in professional services and other revenue was approximately $0.4$0.5 million

and 0.3$0.9 million for the three and six months ended JulyOctober 31, 2019, respectively and approximately $0.4 million and $0.7 million for the three and six months ended October 31, 2018, respectively.

Maintenance. Revenue is derived from maintenance under which we provide customers with telephone consulting, product updates on a when and if available basis, and releases of new versions of products previously purchased by the customer, as well as error reporting and correction services. Maintenance for perpetual licenses is renewable, generally on an annual basis, at the option of the customer. Maintenance terms typically range from one to three years. Revenue related to maintenance is generally paid in advance and recognized ratably over the term of the agreement since the Company is standing ready to provide a series of maintenance services that are substantially the same each period over the term; therefore, time is the best measure of progress.
Indirect Channel Revenue. We record revenues from sales made through the indirect sales channels on a gross basis, because we control the goods or services and act as the principal in the transaction. In reaching this determination, we evaluated sales through our indirect channel on a case-by-case basis and considered a number of factors including indicators of control such as the party having the primary responsibility to provide specified goods or services and the party having discretion in establishing prices.
Sales Taxes. We account for sales taxes collected from customers on a net basis.
Significant Judgments. Our contracts with customers typically contain promises to transfer multiple products and services to a customer. Judgment is required to determine whether each product and service is considered to be a distinct performance obligation that should be accounted for separately under the contract. We allocate the transaction price to distinct performance obligations based on their relative standalone selling price (“SSP”). We estimate SSP primarily based on the prices charged to customers for products or services sold on a standalone basis, or by using information such as market conditions and other observable inputs. However, the selling prices of our software licenses are highly variable or uncertain. Therefore, we estimate SSP for software licenses using the residual approach, determined based on total transaction price less the SSP of other products and services promised in the contract. When performing relative selling price allocations, we use the contract price as the estimate of SSP if it falls within the Company’s range estimate of SSP, since any point within the range would be a valid price point on a standalone basis. If the contract price falls outside of the range of SSP, the Company will use the nearest point in the SSP range in its relative selling price allocation.
Contract Balances. Timing of invoicing to customers may differ from timing of revenue recognition and these timing differences result in receivables, contract assets (unbilled accounts receivable), or contract liabilities (deferred revenue) on the Company’s Condensed Consolidated Balance Sheets. Fees for our software licenses are generally due within 30 days of contract execution. We have an established history of collecting under the terms of our software license contracts without providing refunds or concessions to our customers. SaaS solutions and maintenance are typically billed in advance on a monthly, quarterly, or annual basis. Services are typically billed as performed. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined that our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with predictable ways to purchase our software and services, not to provide or receive financing. Additionally, we are applying the practical expedient to exclude any financing component from consideration for any contracts with payment terms of one year or less since we rarely offer terms extending beyond one year. The consideration in our customer contracts is fixed.
We have an unconditional right to consideration for all goods and services transferred to our customers. That unconditional right to consideration is reflected in billed and unbilled accounts receivable in the accompanying Condensed Consolidated Balance Sheets in accordance with ASC Topic 606.
Deferred revenue consists of amounts collected prior to having completed the performance of maintenance, SaaS, hosting, and managed services. We typically invoice customers for cloud subscription and support fees in advance on a monthly, quarterly or annual basis, with payment due at the start of the cloud subscription or support term. During the three months ended JulyOctober 31, 2019, we recognized $14 million of revenue that was included in the deferred revenue balance as of July 31, 2019. During the six months ended October 31, 2019, we recognized $23 million of revenue that was included in the deferred revenue balance as of April 30, 2019.    

July 31,
2019
 April 30,
2019
October 31,
2019
 April 30,
2019
(in thousands)
Contract Balances:      
Contract assets, current$3,030
 $1,475
$2,682
 $1,475
Total contract assets$3,030
 $1,475
$2,682
 $1,475
      
Deferred revenue, current$32,704
 $33,283
$32,563
 $33,283
Total deferred revenue$32,704
 $33,283
$32,563
 $33,283
Remaining Performance Obligations. A performance obligation is a promise in a contract to transfer a distinct good or service to the customer and is the unit of account under Topic 606. The transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied by transferring the promised good or service to the customer. The Company identifies and tracks the performance obligations at contract inception so that the Company can monitor and account for the performance obligations over the life of the contract. Remaining performance obligations represent the transaction price of orders for which products have not been delivered or services have not been performed. As of JulyOctober 31, 2019, the aggregate amount of the transaction price allocated to remaining performance obligations was approximately $72$76 million. The Company expects to recognize revenue on approximately two-thirds of the remaining performance obligations over the next 12 months, with the remainder recognized thereafter.
Disaggregated Revenue. The Company disaggregates revenue from contracts with customers by geography, as it believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.
The Company’s revenue by geography is as follows:
    
Three Months Ended
July 31,
 Three Months Ended
October 31,
 Six Months Ended
October 31,
2019 2018 2019 2018 2019 2018
(in thousands) (in thousands) (in thousands)
Revenues:           
Domestic$21,411
 $21,952
 $22,763
 $22,502
 $44,174
 $44,454
International5,972
 5,447
 5,447
 5,531
 11,419
 10,978
$27,383
 $27,399
 $28,210
 $28,033
 $55,593
 $55,432

Contract Costs. The Company capitalizes the incremental costs of obtaining a contract with a customer if the Company expects to recover those costs. The incremental costs of obtaining a contract are those that the Company incurs to obtain a contract with a customer that it would not have incurred if the contract had not been obtained (for example, a sales commission). The Company capitalizes the costs incurred to fulfill a contract only if those costs meet all of the following criteria:
a.The costs relate directly to a contract or to an anticipated contract that the Company can specifically identify.
b.The costs generate or enhance resources of the Company that will be used in satisfying (or in continuing to satisfy) performance obligations in the future.
c.The costs are expected to be recovered.
Certain sales commissions incurred by the Company were determined to be incremental costs to obtain the related contracts, which are deferred and amortized ratably over the economic benefit period. These deferred commission costs are classified as current or non-current based on the timing of when the Company expects to recognize the expense. The current and non-current portions of deferred commissions are included in prepaid expenses and deferred sales commissions—noncurrent, respectively, in the Company’s Condensed Consolidated Balance Sheets. Total deferred commissions at JulyOctober 31, 2019 and April 30, 2019 were $3.1$2.9 million and $2.3 million, respectively. Amortization of sales commissions was $0.2$0.4 million and $0.7 million for the three and six months ended JulyOctober 31, 2019, respectively, which is included in sales and marketing expense in the accompanying Condensed Consolidated Statements of Operations. No impairment losses were recognized during the periods.

C. Leases

The Company’s operating leases are primarily related to facility leases for administration and sales. The operating leases have terms ranging from three to five years. While each of the leases includes renewal options, the Company has only included the base lease term in its calculation of lease assets and liabilities. The Company does not have any finance leases.
Balance sheet information related to operating leases is as follows (in thousands):

July 31,
2019
October 31,
2019
Assets  
Right of use assets$2,587
$2,401
  
Liabilities  
Current lease liabilities769
775
Long-term lease liabilities1,957
1,769
Total liabilities$2,726
$2,544
  

Lease cost information related to operating leases is as follows (in thousands):
Three Months Ended
July 31,
Three Months Ended
October 31, 2019
Lease cost  
Operating lease cost$194
$194
Short-term lease cost152
142
Variable lease cost56
54
Total lease cost$402
$390
 Six Months Ended
October 31, 2019
Lease cost 
Operating lease cost388
Short-term lease cost294
Variable lease cost110
Total lease cost$792
Lease costs are mainlyprimarily included in "Selling and marketing" and "General and administrative" expenses in the Company’s Condensed Consolidated Statements of Operations.
The impact of the Company's impact to theleases on Condensed Consolidated Statement of Cash Flows wasis presented in the operating activities section, which mainly consisted of cash paid for operating lease liabilities of approximately $0.3$0.5 million and the amortization of the right of use assets and operating lease obligations of $5,000$10,000 during the threesix months ended JulyOctober 31, 2019. The Company did not modify any existing leases or execute any new leases during the three and six months ended JulyOctober 31, 2019.
Weighted average information associated with the measurement of the Company’s remaining operating lease obligations is as follows:

 JulyOctober 31,
2019
Weighted average remaining lease term3.93.7 years
Weighted average discount rate3.5%
The following table summarizes the maturity of the Company’s operating lease liabilities as of JulyOctober 31, 2019 (in thousands):
FY2020$601
$397
FY2021775
775
FY2022702
701
FY2023470
470
FY2024346
346
Thereafter20
20
Total operating lease payments$2,914
$2,709
Less imputed interest(188)(165)
Total operating lease liabilities$2,726
$2,544
Future minimum lease payments under noncancelable operating leases (with(due to existence of renewal or escalation clauses) with initial or remaining lease terms in excess of one year)year as of April 30, 2019 are as follows (due to existence of renewal or escalation clauses) (in thousands):
Years ended April 30: 
2020$847
2021790
2022706
2023433
2024317
Thereafter17
 $3,110

The Company leases to other tenants a portion of its headquarters building that it owns in Atlanta, Georgia. The leases expire at various dates through March 2022. Lease income is included in "Other, income, net" in the Company’s Condensed Consolidated Statements of Operations and totaled approximately $57,000$54,000 and $111,000 for the three and six months ended JulyOctober 31, 2019. Lease payments to be received as of JulyOctober 31, 2019 are as follows (in thousands):
FY2020$143
$93
FY2021105
105
FY202255
55
FY2023

FY2024

Total$303
$253
Future minimum lease rentals receivable under noncancelable operating leases (with initial or remaining lease terms in excess of one year) as of April 30, 2019 are as follows (already included or prorated at the Company’s occupied building) (in thousands):

Years ended April 30: 
2020$194
2021105
202255
2023
2024
Thereafter
 $354

D. Declaration of Dividend Payable
On May 29,August 21, 2019, our Board of Directors declared a quarterly cash dividend of $0.11 per share of our Class A and Class B common stock. The cash dividend was payable on August 30,December 6, 2019 to Class A and Class B shareholders of record at the close of business on August 16,November 22, 2019.
E. Earnings Per Common Share
The Company has two classes of common stock. Class B common shares are convertible into Class A common shares at anytime, on a one-for-one basis. Under the Company’s Articles of Incorporation, if dividends are declared, holders of Class A common shares shall receive a $0.05 dividend per share prior to the Class B common shares receiving any dividend and holders of Class A common shares shall receive a dividend at least equal to Class B common shares dividends on a per share basis. As a result, the Company has computed the earnings per share in compliance with the Earnings Per Share Topic of the FASB ASC, which requires companies that have multiple classes of equity securities to use the “two-class” method in computing earnings per share.


For the Company’s basic earnings per share calculation, the Company uses the “two-class” method. Basic earnings per share are calculated by dividing net earnings attributable to each class of common stock by the weighted average number of shares outstanding. All undistributed earnings are allocated evenly between Class A and B common shares in the earnings per share calculation to the extent that earnings equal or exceed $0.05 per share. This allocation is based on management’s judgment after considering the dividend rights of the two-classes of common stock, the control of the Class B shareholders and the convertibility rights of the Class B shares to Class A shares. If Class B shares convert to Class A shares during the period, the distributed net earnings for Class B shares is calculated using the weighted average common shares outstanding during the period.

Diluted earnings per share is calculated similarly to basic earnings per share, except that the calculation includes the dilutive effect of the assumed exercise of options issuable under the Company’s stock incentive plans. For the Company’s diluted earnings per share calculation for Class A shares, the Company uses the “if-converted” method. This calculation assumes that all Class B common shares are converted into Class A common shares and, as a result, assumes there are no holders of Class B common shares to participate in undistributed earnings.

For the Company’s diluted earnings per share calculation for Class B shares, the Company uses the “two-class” method. This calculation does not assume that all Class B common shares are converted into Class A common shares. In addition, this method assumes the dilutive effect of Class A stock options were converted to Class A shares and the undistributed earnings are allocated evenly to both Class A and B shares including Class A shares issued pursuant to those converted stock options. This allocation is based on management’s judgment after considering the dividend rights of the two-classes of common stock, the control of the Class B shareholders and the convertibility rights of the Class B shares into Class A shares.
The following tables set forth the computation of basic earnings per common share and diluted earnings per common share (in thousands except for per share amounts):
Basic earnings per common share:
 Three Months Ended
July 31, 2019
 
Three Months Ended
July 31, 2018



Class A
Common
Shares
 
Class B
Common
Shares
 
Class A
Common
Shares
 
Class B
Common
Shares
Distributed earnings$0.11
 $0.11
 $0.11
 $0.11
Undistributed losses(0.07) (0.07) (0.06) (0.06)
Total$0.04
 $0.04
 $0.05
 $0.05
Distributed earnings$3,245
 $206
 $3,189
 $211
Undistributed losses(2,163) (136) (1,890) (125)
Total$1,082
 $70
 $1,299
 $86
Basic weighted average common shares outstanding29,448
 1,822
 28,814
 1,911

 Three Months Ended
October 31, 2019
 
Six Months Ended
October 31, 2019
Class A
Common
Shares
 
Class B
Common
Shares
 
Class A
Common
Shares
 
Class B
Common
Shares
Distributed earnings$0.11
 $0.11
 $0.22
 $0.22
Undistributed losses(0.05) (0.05) (0.13) (0.13)
Total$0.06
 $0.06
 $0.09
 $0.09
Distributed earnings$3,303
 $202
 $6,552
 $403
Undistributed losses(1,645) (101) (3,810) (234)
Total$1,658
 $101
 $2,742
 $169
Basic weighted average common shares outstanding29,787
 1,822
 29,618
 1,822
 Three Months Ended
October 31, 2018
 Six Months Ended
October 31, 2018
Class A
Common
Shares
 
Class B
Common
Shares
 
Class A
Common
Shares
 
Class B
Common
Shares
Distributed earnings$0.11
 $0.11
 $0.22
 $0.22
Undistributed losses(0.07) (0.07) (0.13) (0.13)
Total$0.04
 $0.04
 $0.09
 $0.09
Distributed earnings$3,200
 $205
 $6,396
 $409
Undistributed losses(2,033) (129) (3,927) (250)
Total$1,167
 $76
 $2,469
 $159
Basic weighted average common shares outstanding29,104
 1,822
 28,959
 1,866
        

Diluted EPS for Class A Common Shares Using the If-Converted Method
Three Months Ended JulyOctober 31, 2019
Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 
Class A
Common
Shares
 EPS*
Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 
Class A
Common
Shares
 EPS*
Per Basic$1,082
 29,448
 $0.04
$1,658
 29,787
 $0.06
Common Stock Equivalents
 681
 

 701
 
1,082
 30,129
 0.04
1,658
 30,488
 0.05
Class B Common Share Conversion70
 1,822
 
101
 1,822
 
Diluted EPS for Class A Common Shares$1,152
 31,951
 $0.04
$1,759
 32,310
 $0.05

Six Months Ended October 31, 2019

 Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 Class A
Common
Shares
 EPS*
Per Basic$2,742
 29,618
 $0.09
Common Stock Equivalents
 626
 
 2,742
 30,244
 0.09
Class B Common Share Conversion169
 1,822
 
Diluted EPS for Class A Common Shares$2,911
 32,066
 $0.09

Three Months Ended JulyOctober 31, 2018
Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 
Class A
Common
Shares
 EPS*
Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 
Class A
Common
Shares
 EPS*
Per Basic$1,299
 28,814
 $0.05
$1,167
 29,104
 $0.04
Common Stock Equivalents
 618
 

 552
 
1,299
 29,432
 0.04
1,167
 29,656
 0.04
Class B Common Share Conversion86
 1,911
 
76
 1,822
 
Diluted EPS for Class A Common Shares$1,385
 31,343
 $0.04
Diluted EPS for Class A Common Shares*$1,243
 31,478
 $0.04

Six Months Ended October 31, 2018
 
Undistributed
& Distributed
Earnings to
Class A
Common
Shares
 
Class A
Common
Shares
 EPS*
Per Basic$2,469
 28,959
 $0.09
Common Stock Equivalents
 587
 
 2,469
 29,546
 0.08
Class B Common Share Conversion159
 1,866
 
Diluted EPS for Class A Common Shares$2,628
 31,412
 $0.08

Diluted EPS for Class B Common Shares Using the Two-Class Method
Three Months Ended JulyOctober 31, 2019
Undistributed
& Distributed
Earnings to
Class B
Common
Shares
 
Class B
Common
Shares
 EPS*
Undistributed
& Distributed
Earnings to
Class B
Common
Shares
 
Class B
Common
Shares
 EPS*
Per Basic$70
 1,822
 $0.04
$101
 1,822
 $0.06
Reallocation of undistributed earnings from Class A Common Shares to Class B Common Shares3
 
 
3
 
 
Diluted EPS for Class B Common Shares$73
 1,822
 $0.04
$104
 1,822
 $0.06
Six Months Ended October 31, 2019
 
Undistributed
& Distributed
Earnings to
Class B
Common
Shares
 
Class B
Common
Shares
 EPS*
Per Basic$169
 1,822
 $0.09
Reallocation of undistributed earnings from Class A Common Shares to Class B Common Shares6
 
 
Diluted EPS for Class B Common Shares$175
 1,822
 $0.10

Three Months Ended JulyOctober 31, 2018
Undistributed
& Distributed
Earnings to
Class B
Common Shares
 
Class B
Common
Shares
 EPS*
Undistributed
& Distributed
Earnings to
Class B
Common Shares
 
Class B
Common
Shares
 EPS*
Per Basic$86
 1,911
 $0.05
$76
 1,822
 $0.04
Reallocation of undistributed earnings from Class A Common Shares to Class B Common Shares2
 
 
2
 
 
Diluted EPS for Class B Common Shares$88
 1,911
 $0.05
$78
 1,822
 $0.04







Six Months Ended October 31, 2018

 
Undistributed
& Distributed
Earnings to
Class B
Common Shares
 
Class B
Common
Shares
 EPS*
Per Basic$159
 1,866
 $0.09
Reallocation of undistributed earnings from Class A Common Shares to Class B Common Shares
 
 
Diluted EPS for Class B Common Shares$159
 1,866
 $0.09
*Amounts adjusted for rounding
For the three and six months ended JulyOctober 31, 2019, we excluded options to purchase 12,174and 330,620 Class A Common Shares, respectively, and for the three and six months ended October 31, 2018, we excluded options to purchase 577,21712,000 and 1306,065 Class A Common Shares, respectively, from the computation of diluted earnings per Class A Common Shares. We excluded these option share amounts because the exercise prices of those options were greater than the average market price of the Class A Common Shares during the applicable period. As of JulyOctober 31, 2019, we had a total of 3,873,5604,333,117 options outstanding and as of JulyOctober 31, 2018, we had a total of 3,535,8234,119,923 options outstanding.
F. Stock-Based Compensation
During the threesix months ended JulyOctober 31, 2019 and 2018, we granted options for 47,0001,063,000 and 557,0001,189,000 shares of Class A common stock, respectively. The fair value of each option award is estimated on the date of grant using the Black-Scholes option pricing model. The forfeiture rates are estimated using historical data. We recorded stock option compensation cost of approximately$0.5 million and $0.4 million and income tax benefits of approximately $0.4411,742 and $12,000 from option exercises during the three months ended October 31, 2019 and 2018, respectively. We recorded stock option compensation cost of approximately $0.9 million and $0.40.8 million and income tax benefits of approximately $62,0000.5 million and $0.3 million from option exercises during the threesix months ended JulyOctober 31, 2019 and 2018, respectively. We record stock-based compensation expense on a straight-line basis over the vesting period directly to additional paid-in capital.

During the threesix months ended JulyOctober 31, 2019 and 2018, we issued 151,500650,943 and 295,813343,713 shares of Class A common stock, respectively, resulting from the exercise of stock options. The total intrinsic value of options exercised during the threesix months ended JulyOctober 31, 2019 and 2018 based on market value at the exercise dates was approximately $0.6$3.2 million and $1.71.9 million, respectively. As of JulyOctober 31, 2019, unrecognized compensation cost related to unvested stock option awards approximated $4.5$7.0 million, which we expect to recognize over a weighted average period of 1.792.03 years.
G. Fair Value of Financial Instruments

We measure our investments based on a fair value hierarchy disclosure framework that prioritizes and ranks the level of market price observability used in measuring assets and liabilities at fair value. A number of factors affect market price observability, including the type of asset or liability and its characteristics. This hierarchy prioritizes the inputs into three broad levels as follows:
Level 1—Quoted prices for identical instruments in active markets.
Level 2—Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets.
Level 3—Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable.
The following is a general description of the valuation methodologies we use for financial assets and liabilities measured at fair value, including the general classification of such assets and liabilities pursuant to the valuation hierarchy.
Cash Equivalents—Cash equivalents include investments in government obligation based money-market funds, other money market instruments and interest-bearing deposits with initial terms of three months or less. The fair value of cash equivalents approximates its carrying value due to the short-term nature of these instruments.
Marketable Securities—Marketable securities utilizing Level 1 inputs include active exchange-traded equity securities and equity index funds, and most U.S. government debt securities, as these securities all have quoted prices in active markets. Marketable securities utilizing Level 2 inputs include municipal bonds. We value these securities using market-corroborated pricing or other models that use observable inputs such as yield curves.
The following tables present our assets and liabilities that we measured at fair value on a recurring basis as of JulyOctober 31, 2019 and April 30, 2019, and indicate the fair value hierarchy of the valuation techniques we used to determine such fair value (in thousands):
July 31, 2019October 31, 2019
Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Balance
Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Balance
Cash equivalents$59,776
 $
 $
 $59,776
$57,698
 $
 $
 $57,698
Marketable securities10,902
 14,368
 
 25,270
12,478
 19,509
 
 31,987
Total$70,678
 $14,368
 $
 $85,046
$70,176
 $19,509
 $
 $89,685
 April 30, 2019
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Balance
Cash equivalents$56,645
 $
 $
 $56,645
Marketable securities11,002
 16,192
 
 27,194
Total$67,647
 $16,192
 $
 $83,839

H. Stock Repurchases
On August 19, 2002, our Board of Directors authorized the repurchase of up to an additional 2.0 million shares of our Class A common stock. We have made and will make these repurchases through open market purchases at prevailing market prices. The timing of any repurchase will depend upon market conditions, the market price of our Class A common stock and management’s assessment of our liquidity and cash flow needs. Under this repurchase plan, through July 31, 2019, we have repurchased 1,053,679 shares of Class A common stock at a cost of approximately $6.2 million., which had no impact on fiscal 2020. As of JulyOctober 31, 2019, under all repurchase plans previously authorized, including this most recent plan, we have repurchased a total of 4,588,632 shares of common stock at a cost of approximately $25.6 million.

I. Comprehensive Income
We have not included condensed consolidated statementsCondensed Consolidated Statements of comprehensive incomeComprehensive Income in the accompanying unaudited Condensed Consolidated Financial Statements since comprehensive income and net earnings presented in the accompanying Condensed Consolidated Statements of Operations would be substantially the same.
J. Industry Segments
FASB ASC 280, Segment Reporting, establishes standards for reporting information about operating segments. Operating segments are defined as components of a public entity about which separate financial information is available that is evaluated regularly by the chief operating decision makers (“CODMs”), or decision making group, in deciding how to allocate resources and in assessing performance. Our CODMs are our Principal Executive Officer and our President. While our CODMs are apprised of a variety of financial metrics and information, we manage our business primarily on a segment basis, with the CODMs evaluating performance based upon segment operating profit or loss, with certain corporate and other common expenses included in the Other segment. Our CODMs review the operating results of our three segments, assess performance and allocate resources in a manner that is consistent with the changing market dynamics that we have experienced. We recently updated our operating segments to reflect the fact that we provide our software solutions through three major operating segments, which are further broken down into a total of six major product and service groups. The three operating segments are (1) Supply Chain Management (“SCM”), (2) Information Technology (“IT”) Consulting and (3) Other.
Our primary operating units under our SCM segment include Logility, Inc., New Generation Computing, Inc. (“NGC”), Demand Management, Inc. (“DMI”), and Halo Business Intelligence (“Halo”). Logility and NGC are wholly-owned subsidiaries of American Software; DMI is a wholly-owned subsidiary of Logility; and Halo is a division of Logility. In addition to our core SCM software business, we also offer technology staffing and consulting services through our wholly-owned subsidiary, The Proven Method, Inc., in the IT Consulting segment. The Other segment consists of software and services provided to our legacy enterprise resource planning (“ERP”) customers, as well as corporate overhead and other common expenses.
All of our revenues are derived from external customers. We do not have any intersegment revenue. Our income taxes and dividends are paid at a consolidated level. Consequently, it is not practical to show these items by operating segment.

In the following table, we have broken down the intersegment transactions applicable to the three and six months ended JulyOctober 31, 2019 and 2018 (in thousands):
Three Months Ended
July 31,
 Three Months Ended October 31, Six Months Ended October 31,
2019 2018 2019 2018 2019 2018
Revenues:           
Supply Chain Management$22,347
 $21,458
 $23,487
 $22,114
 $45,834
 $43,572
IT Consulting4,378
 5,357
 4,158
 5,222
 8,536
 10,579
Other658
 584
 565
 697
 1,223
 1,281
$27,383
 $27,399
 $28,210
 $28,033
 $55,593
 $55,432
Operating income (loss):           
Supply Chain Management$3,851
 $3,067
 $4,360
 $3,973
 $8,211
 $7,040
IT Consulting178
 360
 (12) 396
 166
 755
Other(3,232) (2,820) (3,505) (2,843) (6,737) (5,662)
$797
 $607
 $843
 $1,526
 $1,640
 $2,133
Capital expenditures:           
Supply Chain Management$31
 $72
 $44
 $52
 $75
 $124
IT Consulting
 1
 
 
 
 1
Other79
 641
 84
 128
 163
 769
$110
 $714
 $128
 $180
 $238
 $894
Capitalized software:           
Supply Chain Management$1,285
 $884
 $605
 $1,204
 $1,890
 $2,088
IT Consulting
 
 
 
 
 
Other
 
 
 
 
 
$1,285
 $884
 $605
 $1,204
 $1,890
 $2,088
Depreciation and amortization:           
Supply Chain Management$2,151
 $1,727
 $2,089
 $1,828
 $4,241
 $3,554
IT Consulting2
 2
 1
 2
 3
 4
Other92
 69
 93
 83
 184
 153
$2,245
 $1,798
 $2,183
 $1,913
 $4,428
 $3,711
Earnings (loss) before income taxes:           
Supply Chain Management$4,036
 $3,049
 $4,480
 $4,008
 $8,516
 $7,058
IT Consulting178
 360
 (12) 396
 166
 755
Other(2,892) (2,049) (2,913) (3,068) (5,805) (5,117)
$1,322
 $1,360
 $1,555
 $1,336
 $2,877
 $2,696

K. Major Customers
No single customer accounted for more than 10% of total revenues for the three and six months ended JulyOctober 31, 2019 and 2018.
L. Contingencies
We generally indemnify our customers against damages and costs resulting from third-party claims of patent, copyright or trademark infringement associated with use of our products. Historically, we have not been required to make any payments under such indemnifications. However, we continue to monitor the conditions that are subject to indemnification to identify whether it is probable that a loss has occurred, and would recognize any such losses when those losses are estimable. In addition, we warrant to our customers that our software products operate substantially in accordance with their specifications. Historically, we have

incurred no costs related to software product warranties and we do not expect to incur such costs in the future, and as such we have made no accruals for software product warranty costs. Additionally, we are involved in various claims arising in the ordinary course of business. In the opinion of management, the ultimate disposition of these matters will not have a material adverse effect on our financial position or results of operations.
M. Subsequent Event
On August 22,November 12, 2019, our Board of Directors declared a quarterly cash dividend of $0.11 per share of our Class A and Class B common stock. The cash dividend is payable on December 6, 2019February 21, 2020 to Class A and Class B shareholders of record at the close of business on November 22, 2019.February 7, 2020.


Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations

FORWARD-LOOKING STATEMENTS
This quarterly report on Form 10-Q (this “Quarterly Report”) contains forward-looking statements relating to our future financial performance, business strategy, financing plans and other future events that involve uncertainties and risks. You can identify these statements by forward-looking words such as “anticipate,” “intend,” “plan,” “continue,” “could,” “grow,” “may,” “potential,” “predict,” “strive” “will,” “seek,” “estimate,” “believe,” “expect,” and similar expressions that convey uncertainty of future events or outcomes. Any forward-looking statements we make herein are pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning future:
results of operations;
liquidity, cash flow and capital expenditures;
demand for and pricing of our products and services;
annual contract value (“ACV”);
viability and effectiveness of strategic alliances;
industry conditions and market conditions;
acquisition activities and the effect of completed acquisitions; and
general economic conditions.
Although we believe that the goals, plans, expectations, and prospects that our forward-looking statements reflect are reasonable in view of the information currently available to us, those statements are not guarantees of performance. There are many factors that could cause our actual results to differ materially from those anticipated by forward-looking statements made herein. These factors include, but are not limited to, continuing U.S. and global economic uncertainty, the timing and degree of business recovery, unpredictability and the irregular pattern of future revenues, dependence on particular market segments or customers, competitive pressures, delays, product liability and warranty claims and other risks associated with new product development, undetected software errors, market acceptance of our products, technological complexity, the challenges and risks associated with integration of acquired product lines, companies and services, as well as a number of other risk factors that could affect our future performance. All forward-looking statements included in this Quarterly Report are based upon information available to us as of the filing date of this Quarterly Report. We undertake no obligation to update any of these forward-looking statements for any reason. These forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance, or achievements to differ materially from those expressed or implied by these statements. We discuss certain factors in greater detail in “Business Overview” below.
ECONOMIC OVERVIEW
Corporate capital spending trends and commitments are the primary determinants of the size of the market for business software. Corporate capital spending is, in turn, a function of general economic conditions in the U.S. and abroad and in particular may be affected by conditions in global credit markets.
In JulyOctober 2019, the International Monetary Fund (“IMF”) provided an update to the World Economic Outlook for 2019. The update noted that, “Global growth remains subdued. Sinceis forecast at 3.0 percent for 2019, its lowest level since 2008–09 and a 0.3 percentage point downgrade from the April 2019 World Economic Outlook (WEO) report,Outlook. Growth is projected to pick up to 3.4 percent in 2020 (a 0.2 percentage point downward revision compared with April), reflecting primarily a projected improvement in economic performance in a number of emerging markets in Latin America, the Middle East, and emerging and developing Europe that are under macroeconomic strain. Yet, with uncertainty about prospects for several of these countries, a projected slowdown in China and the United States, further increased tariffs on certain Chinese imports and China retaliated by raising tariffs onprominent downside risks, a subsetmuch more subdued pace of US imports. Additional escalation was averted following the June G20 summit. Global technology supply chains were threatened by the prospect of US sanctions, Brexit related uncertainty continued,global activity could well materialize. To forestall such an outcome, policies should decisively aim at defusing trade tensions, reinvigorating multilateral cooperation, and rising geopolitical tensions roiled energy prices. Against this backdrop, globalproviding timely support to economic activity where needed. To strengthen resilience, policymakers should address financial vulnerabilities that pose risks to growth is forecast at 3.2 percent in 2019, picking up to 3.5 percent in 2020 (0.1 percentage point lower than in the April WEO projections for both years). GDP releases so far this year, together with generally softening inflation, point to weaker-than anticipated global activity. Investment and demand for consumer durables have been subdued across advanced and emerging market economies as firms and households continue to hold back on long-term spending. Accordingly, global trade,medium term. Making growth more inclusive, which is intensive in machinery and consumer durables, remains sluggish. The projected growth pickup in 2020 is precarious, presuming stabilization in currently stressed emerging market and developing economies and progress toward resolving trade policy differences.essential for securing better economic prospects for all, should remain an overarching goal."
For fiscal 2020, we expect the global economy to improve modestly when compared to the prior year. We believe information technology spending will incrementally improve over the long term as increased global competition forces companies to improve

productivity by upgrading their technology systems, which could result in an improved selling environment. Although this

improvement could slow or regress at any time, due in part to concerns in global capital markets and general economic conditions, we believe that our organizational and financial structure will enable us to take advantage of any sustained economic rebound. Customers continue to take long periods to evaluate discretionary software purchases.
We believe improved economic conditions may be driving some businesses to focus on achieving more process and efficiency enhancements in their operations and to invest in solutions that improve operating margins, rather than make large infrastructure-type technology purchases. If this trend continues, we believe it may tend to favor solutions such as our supply chain solutions, which are designed to provide a more rapid return on investment and are targeted at some of the largest profit drivers in a customer’s business.
BUSINESS OVERVIEW
American Software was incorporated as a Georgia corporation in 1970. We develop, market and support a portfolio of software and services that deliver enterprise management and collaborative supply chain solutions to the global marketplace. We have designed our software and services to bring business value to enterprises by supporting their operations over intranets, extranets, client/servers or the Internet. References to “the Company,” “our products,” “our software,” “our services” and similar references include the appropriate business segment actually providing the product or service.
The Company enables enterprises to accelerate their operations from product concept to customer availability. Our four brands - Logility, Demand Solutions, Halo and NGC Software - provide a single platform spanning eight supply chain process areas, including demand optimization, inventory optimization, supply optimization, retail optimization, quality and compliance, product lifecycle management, sourcing management and integrated business planning. Our platform includes advanced analytics and is fueled by supply chain master data, allowing for the automation of critical business processes through the application of artificial intelligence and machine learning algorithms to a variety of internal and external data streams.

Our primary operating units under our SCM segment include Logility, Inc., New Generation Computing, Inc. (“NGC”), Demand Management, Inc. (“DMI”), and Halo Business Intelligence (“Halo”). Logility and NGC are wholly-owned subsidiaries of American Software; DMI is a wholly-owned subsidiary of Logility; and Halo is a division of Logility. In addition to our core SCM software business, we also offer technology staffing and consulting services through our wholly-owned subsidiary, The Proven Method, Inc., in the IT Consulting segment. The Other segment consists of software and services provided to our legacy enterprise resource planning (“ERP”) customers, as well as corporate overhead and other common expenses.
We derive revenues primarily from four sources: software licenses, subscriptions, professional services and other, and maintenance. We generally determine software license and SaaS fees based on the depth of functionality, contractual term, number of production deployments, users and/or sites licensed and/or subscribed. Professional services and other revenues consist primarily of fees from software implementation, training, and consulting services. We bill primarily under time and materials arrangements and recognize revenues as we perform services. SaaS and maintenance agreements typically are for a one- to three-year term, commencing at the time of the initial contract. We generally bill these fees, monthly, quarterly and annually in advance under agreements with terms of one to three years, and then recognize the resulting revenues ratably over the term of the agreement. Deferred revenue represents payments or billings for subscriptions software licenses,and services and maintenance in advance of the time we recognize the related revenues.
Our cost of revenue for licenses and subscriptions includes amortization of capitalized computer software development costs, amortization of acquired developed technology, royalties paid to third-party software vendors, and agent commission expenses related to revenues generated by the indirect channel, primarily from DMI. Costs for maintenance and services include the cost of personnel to conduct implementations and customer support, consulting, other personnel-related expenses, and agent commission expenses related to maintenance revenues generated by the indirect channel, primarily from DMI. We account for the development costs of software intended for sale in accordance with the Software topic of the FASB ASC. We monitor the net realizable value of our capitalized software on a quarterly basis based on an estimate of future product revenues. We currently expect to fully recover the value of the capitalized software asset recorded on our Condensed Consolidated Balance Sheets; however, if future product revenues are less than management’s current expectations, we may incur a write-down of capitalized software costs.
Our selling expenses mainly include the salary and commissions paid to our sales professionals, along with marketing, promotional, travel and associated costs. Our general and administrative expenses mainly include the salary and benefits paid to executive, corporate and support personnel, as well as facilities-related costs, utilities, communications expenses, and various professional fees.
We currently view the following factors as the primary opportunities and risks associated with our business:

Acquisition Opportunities. There are opportunities for selective acquisitions or investments to expand our sales distribution channels and/or broaden our product offering by providing additional solutions for our target markets.
Dependence on Capital Spending Patterns. There is risk associated with our dependence on the capital spending patterns of U.S. and international businesses, which in turn are functions of economic trends and conditions over which we have no control.
Acquisition Risks. There are risks associated with acquisitions of complementary companies, products and technologies, including the risks that we will not achieve the financial and strategic goals that we contemplate at the time of the transaction. More specifically, in any acquisition we will face risks and challenges associated with the uncertain value of the acquired business or assets, the difficulty of assimilating operations and personnel, integrating acquired technologies and products and maintaining the loyalty of the customers of the acquired business.
Competitive Technologies. There is a risk that our competitors may develop technologies that are substantially equivalent or superior to our technology.
Competition in General. There are risks inherent in the market for business application software and related services, which has been and continues to be intensely competitive; for example, some of our competitors may become more aggressive with their prices and/or payment terms, which may adversely affect our profit margins.
A discussion of a number of additional risk factors associated with our business is included in our Annual Report for fiscal 2019. Additional information and other factors that could affect future financial results may be included, from time to time, in our filings with the Securities and Exchange Commission (“SEC”).
Recent Accounting Pronouncements
For information with respect to recent accounting pronouncements, if any, and the impact of these pronouncements on our consolidated financial statements, if any, see Note A in the Notes to Condensed Consolidated Financial Statements included elsewhere in this Quarterly Report.

COMPARISON OF RESULTS OF OPERATIONS
Three-Month Comparisons. The following table sets forth certain revenue and expense items as a percentage of total revenues and the percentage changes in those items for the three months ended JulyOctober 31, 2019 and 2018:
Three Months Ended July 31,Three Months Ended October 31,
Percentage of Total
Revenues
 
Pct. Change in
Dollars
Percentage of Total
Revenues
 
Pct. Change in
Dollars
2019 2018 2019 vs. 20182019 2018 2019 vs. 2018
Revenues:          
License7% 6% 4 %4 % 7 % (48)%
Subscription fees16% 12% 41 %19 % 12 % 64 %
Professional services and other37% 40% (8)%38 % 39 % (2)%
Maintenance40% 42% (4)%39 % 42 % (7)%
Total revenues100% 100%  %100 % 100 %  %
Cost of revenues:          
License5% 6% (19)%4 % 6 % (43)%
Subscription fees8% 4% 99 %9 % 5 % 102 %
Professional services and other27% 32% (15)%26 % 29 % (7)%
Maintenance7% 8% (16)%7 % 8 % (16)%
Total cost of revenues47% 50% (6)%46 % 48 % (3)%
Gross margin53% 50% 6 %54 % 52 % 4 %
Research and development12% 13% (9)%15 % 12 % 26 %
Sales and marketing20% 20% 8 %18 % 19 % (3)%
General and administrative18% 15% 15 %17 % 16 % 11 %
Amortization of acquisition-related intangibles% %  % %  % nm
Total operating expenses50% 48% 5 %50 % 47 % 9 %
Operating income3% 2% 31 %4 % 5 % (45)%
Other income:          
Interest income2% 2% (6)%1 % 2 % (24)%
Other, net% 1% (80)%1 % (3)% (144)%
Earnings before income taxes5% 5% (3)%6 % 4 % 16 %
Income tax expense/(benefit)1% %  %
Income tax (benefit)/expense(1)%  % nm
Net earnings4% 5% (17)%7 % 4 % 42 %
nm - not meaningful
Six-Month Comparisons. The following table sets forth certain revenue and expense items as a percentage of total revenues and the percentage changes in those items for the six months ended October 31, 2019 and 2018:


 Six Months Ended October 31, 2019
 
Percentage of Total
Revenues
 
Pct. Change in
Dollars
 2019 2018 2019 vs. 2018
Revenues:     
License5 % 7 % (24)%
Subscription fees18 % 12 % 53 %
Professional services and other38 % 40 % (5)%
Maintenance39 % 41 % (6)%
Total revenues100 % 100 %  %
Cost of revenues:     
License4 % 6 % (31)%
Subscription fees9 % 4 % 101 %
Professional services and other26 % 31 % (11)%
Maintenance7 % 8 % (16)%
Total cost of revenues46 % 49 % (5)%
Gross margin54 % 51 % 5 %
Research and development14 % 13 % 8 %
Sales and marketing19 % 19 % 2 %
General and administrative18 % 16 % 13 %
Amortization of acquisition-related intangibles %  % nm
Total operating expenses51 % 48 % 7 %
Operating income3 % 3 % (23)%
Other income:     
Interest income1 % 2 % (15)%
Other, net1 % (1)% (178)%
Earnings before income taxes5 % 4 % 7 %
Income tax (benefit)/expense %  % nm
Net earnings5 % 4 % 11 %
      

nm - not meaningful
COMPARISON OF RESULTS OF OPERATIONS FOR THE THREE AND SIX ENDED JULYOCTOBER 31, 2019 AND 2018

REVENUES
Three Months Ended July 31,Three Months Ended October 31,
      % of Total Revenue      % of Total Revenue
2019 2018 % Change 2019 20182019 2018 % Change 2019 2018
(in thousands)      (in thousands)      
License$1,778
 $1,702
 4 % 7% 6%$1,046
 $2,012
 (48)% 4% 7%
Subscription fees4,458
 3,168
 41 % 16% 12%5,492
 3,341
 64 % 19% 12%
Professional services and other10,137
 11,008
 (8)% 37% 40%10,826
 11,056
 (2)% 38% 39%
Maintenance11,010
 11,521
 (4)% 40% 42%10,846
 11,624
 (7)% 39% 42%
Total revenues$27,383
 $27,399
  % 100% 100%$28,210
 $28,033
  % 100% 100%


 Six Months Ended October 31,
       % of Total Revenue
 2019 2018 % Change 2019 2018
 (in thousands)      
License$2,824
 $3,714
 (24)% 5% 7%
Subscription fees9,950
 6,509
 53 % 18% 12%
Professional services and other20,963
 22,064
 (5)% 38% 40%
Maintenance21,856
 23,145
 (6)% 39% 41%
Total revenues$55,593
 $55,432
  % 100% 100%
          
For the three months ended JulyOctober 31, 2019 compared to JulyOctober 31, 2018 revenues remained relatively flat attributable primarily to a 64% increase in subscription fees that were partially offset by a 48% decrease in license revenues, a 7% decrease in maintenance revenues and a 2% decrease in professional fees and other revenues, when compared to the same period last year.
For the six months ended October 31, 2019 compared to October 31, 2018 revenues remained flat attributable primarily to a 41%53% increase in subscription fees and a 4% increase in license revenues that were partially offset by an 8%a 24% decrease in license revenues, a 6% decrease in maintenance revenues and a 5% decrease in professional fees and other revenues and a 4% decrease in maintenance revenues, when compared to the same period last year.
Due to intense competition in our industry, we sometimes discount license fees from our published list price. Numerous factors contribute to the amount of the discount provided, such as previous customer purchases, the number of customer sites utilizing the software, the number of modules purchased and the number of users, as well as the overall size of the contract. While all these factors may affect the discount amount of a particular contract, the overall percentage discount has not materially changed in the recent reported fiscal periods.
The change in our revenues from period to period is primarily due to the volume of products and related services sold in any period and the number of products or modules purchased with each sale.
International revenues represented approximately 22%19% and 21% of total revenues in the three and six months ended JulyOctober 31, 2019, andrespectively, compared to 20% for the same periodperiods in the prior year. Our revenues, particularly our international revenues, may fluctuate substantially from period to period, primarily because we derive most of our license fee revenues from a relatively small number of customers in a given period.
License Revenues
Three Months Ended July 31,Three Months Ended October 31,
2019 2018 % Change2019 2018 % Change
(in thousands)  (in thousands)  
Supply Chain Management$1,707
 $1,682
 1%$1,017
 $1,932
 (47)%
Other71
 20
 255%29
 80
 (64)%
Total license revenues$1,778
 $1,702
 4%$1,046
 $2,012
 (48)%
 Six Months Ended October 31,
 2019 2018 % Change
 (in thousands)  
Supply Chain Management$2,724
 $3,614
 (24)%
Other100
 100
  %
Total license revenues$2,824
 $3,714
 (24)%
For the three and six months ended JulyOctober 31, 2019, license fee revenues increased 4%decreased 48% and 24%, respectively, when compared to the same period in the prior year. In the three and six months ended JulyOctober 31, 2019, license fee revenues from our SCM segment remained flatdecreased 47% and 24%, respectively, when compared to the corresponding periodperiods in the prior year due to an increased focusour transition of new and existing business into the cloud subscription model compared to the historical on Logility’s cloud services platform that requirespremise software model.  The majority of our current license fee revenue to be deferred over the life of the contracted period, which is typically one to three years.generated from additional users and scope from our existing customers. For the three months ended JulyOctober 31, 2019 and 2018, our SCM segment constituted approximately 97% and 96% of total license fee revenues, respectively. For the six months ended October 31, 2019 and 2018, our SCM segment constituted approximately 96% and 99%97% of total license fee revenues, respectively. Our Other segment license fee revenues increaseddecreased by 255%64% and remained flat,

respectively, for the three and six months ended JulyOctober 31, 2019 when compared to the same period in the prior year primarily due to timing of additional sales to our existing ERP customers.

The direct sales channel provided approximately 95%92% and 94% of license fee revenues for the three and six months ended JulyOctober 31, 2019, compared to approximately 89%93% and 91% in the comparable periodperiods last year. The increase in the percentage of sales by our direct sales channel for the six month period was due to our indirect channel selling proportionately more SaaS than license contracts compared to our direct channel. For the three and six months ended JulyOctober 31, 2019, our margins after commissions on direct sales were approximately 93%86% and 89%, compared to 92%85% and 88% in the comparable periodperiods last year. The increase in margins is due to the mix of sales commission rates based on each individual salesperson’s quotas and related achievement. For the three months ended JulyOctober 31, 2019 and 2018, our margins after commissions on indirect sales were approximately 54% and 50%60%, respectively. For the six months ended October 31, 2019 and 2018, our margins after commissions on indirect sales were approximately 54% and 55%, respectively. The indirect channel margins for the current quarter increaseddecreased compared to the same periodperiods in the prior year due to the mix of value-added reseller (“VAR”) commission rates. These margin calculations include only commission expense for comparative purposes and do not include other costs of license fees such as amortization of capitalized software.

Subscription Fees
Three Months Ended July 31,Three Months Ended October 31,
2019 2018 % Change2019 2018 % Change
(in thousands)  (in thousands)  
Supply Chain Management$4,458
 $3,168
 41%$5,492
 $3,341
 64%
Total Subscription fees revenues$4,458
 $3,168
 41%
Total subscription fees revenues$5,492
 $3,341
 64%
 Six Months Ended October 31,
 2019 2018 % Change
 (in thousands)  
Supply Chain Management$9,950
 $6,509
 53%
Total subscription fees revenues$9,950
 $6,509
 53%
For the three and six months ended JulyOctober 31, 2019, subscription fees revenues increased by 41%64% and 53%, entirelyrespectively, primarily due to an increase in the increasednumber of contracts, contracts with a higher Annual Contract Value, as well as an increase in multi-year contracts. This is evidence of our successful transition to the cloud subscription fees revenues from our SCM segment.model.

For the threesix months ended JulyOctober 31, 2019, cloud services ACV increased approximately 54%55% to $20.3$22.4 million compared to $13.2$14.5 million in the same period of the prior year due to increased sales of our products on our Cloud Servicescloud services platform that require revenue to be deferred over the life of the contracted period, which is typically one to three years. ACV is a forward-looking operating measure used by management to better understand cloud services (SaaS and other related cloud services) revenue trends within our business, as it reflects our current estimate of revenue to be generated under existing client contracts in the forward 12-month period.

Professional Services and Other Revenues
Three Months Ended July 31,Three Months Ended October 31,
2019 2018 % Change2019 2018 % Change
(in thousands)  (in thousands)  
Supply Chain Management$5,492
 $5,446
 1 %$6,440
 $5,553
 16 %
IT Consulting4,378
 5,357
 (18)%4,158
 5,222
 (20)%
Other267
 205
 30 %228
 281
 (19)%
Total Professional services and other revenues$10,137
 $11,008
 (8)%
Total professional services and other revenues$10,826
 $11,056
 (2)%

 Six Months Ended October 31,
 2019 2018 % Change
 (in thousands)  
Supply Chain Management$11,932
 $10,999
 8 %
IT Consulting8,536
 10,579
 (19)%
Other495
 486
 2 %
Total professional services and other revenues$20,963
 $22,064
 (5)%
For the three and six months ended JulyOctober 31, 2019, professional services and other revenues decreased by 8%2% and 5%, primarilyrespectively, due to the decreased professional services and other revenues from our Other and IT Consulting segment.segments. This decrease was partially offset by an increase of 30% in professional services and other revenues from our SCM segment. For the three and six months ended October 31, 2019, our Other segment,segment’s revenues decreased 19% and increased 2%, respectively when compared to the same periods last year. For the three and six months ended October 31, 2019, our IT Consulting segment’s revenues decreased 20% and 19% when compared to the same periods in the prior year due to an increasea decrease in project work from existing customers. For the three and new customers, whilesix months ended October 31, 2019, our SCM segment’s revenues increased 16% and 8%, respectively, primarily due to a ramp up of implementation project work during the SCM segment remained flat.quarter. We have observed that there is a tendency for services and other revenues, other than from IT Consulting, to lag changes in license and subscription revenues by one to three quarters, as new licenses and subscriptions in one quarter often involve implementation and consulting services in subsequent quarters, for which we recognize revenues only as we perform those services.

Maintenance Revenues
Three Months Ended July 31,Three Months Ended October 31,
2019 2018 % Change2019 2018 % Change
(in thousands)  (in thousands)  
Supply Chain Management$10,691
 $11,162
 (4)%$10,537
 $11,288
 (7)%
Other319
 359
 (11)%309
 336
 (8)%
Total maintenance revenues$11,010
 $11,521
 (4)%$10,846
 $11,624
 (7)%
 Six Months Ended October 31,
 2019 2018 % Change
 (in thousands)  
Supply Chain Management$21,228
 $22,450
 (5)%
Other628
 695
 (10)%
Total maintenance revenues$21,856
 $23,145
 (6)%
For the three and six months ended JulyOctober 31, 2019, maintenance revenues decreased 4%7% and 6%, respectively when compared to the same periodperiods in the prior year. Our SCM maintenance revenue decreased 4%7% and our Other segment decreased 11%5% for the three and six months ended JulyOctober 31, 2019, when compared to the same periodperiods last year. The SCM segment accounted for 97% of total maintenance revenues for the three and six months ended JulyOctober 31, 2019 and for the same periodperiods in the prior year. Typically, our maintenance revenues have had a direct relationship to current and historic license fee revenues, since new licenses are the potential source of new maintenance customers.

GROSS MARGIN
The following table provides both dollar amounts (in thousands) and percentage measures of gross margin:
    
Three months ended July 31, Three months ended October 31, Six months ended October 31,
2019  
 2018  
 2019 % 2018 % 2019 % 2018 %
Gross margin on license fees$398
 22% $(12) (1)% $39
 4% $252
 13% $437
 16% $240
 6%
Gross margin on subscription fees2,333
 52% 2,100
 66 % 2,882
 53% 2,052
 61% 5,215
 52% 4,153
 64%
Gross margin on professional services and other2,732
 27% 2,342
 21 % 3,283
 30% 2,953
 27% 6,015
 29% 5,293
 24%
Gross margin on maintenance9,159
 83% 9,322
 81 % 8,982
 83% 9,410
 81% 18,141
 83% 18,733
 81%
Total gross margin$14,622
 53% $13,752
 50 % $15,186
 54% $14,667
 52% $29,808
 54% $28,419
 51%
For the three and six months ended JulyOctober 31, 2019, our total gross margin percentages increased when compared to the same periodperiods in the prior year primarily due to our higher margins on license fees,maintenance revenue and professional feesservices and other and maintenance revenue. This increase wasrevenue, partially offset by a decrease in our gross marginlower margins on subscription fees.fees and license fee revenue.
Gross Margin on License Fees
License fee gross margin percentage for the three and six months ended JulyOctober 31, 2019 decreased and increased, to 22% for the three months ended July 31,2019 when compared to (1)% in the same period in the prior year due to lower VAR commission expense and amortization of capitalized software expenserespectively, when compared to the same period in the prior year. License fee gross margin percentage tends to be directly related to the level of license fee revenues due to the relatively fixed cost of computer software amortization expense, amortization of acquired software and the sales mix between our direct and indirect channels.
Gross Margin on Subscription Fees
Our gross margin percentage on subscription fees revenues decreased from 66%61% and 64% for the three and six months ended October 31, 2018 to 53% and 52% for the three and six months ended July 31, 2018 and JulyOctober 31, 2019, respectively, primarily due to an increase in capitalized software amortization expense and hosting expense.
Gross Margin on Professional Services and Other
Our gross margin percentage on professional services and other revenues increased from 21% to 27% for the three months ended JulyOctober 31, 2018 and Julyto 30% for the three months ended October 31, 2019, respectively.and increased from 24% for the six months ended October 31, 2018 to 29% for the six months ended October 31, 2019. This increase was primarily due to higher gross margins in our SCM segment servciesservices of 31%37% and 28% for the three months ended July 31,2019 compared to 19% inOctober 31, 2019 and 2018, and 34% and 23% for the same period in the prior yearsix months ended October 31, 2019 and 2018, respectively, due to cost containment effortshigher billing utilization from several large projects ending during the quarter. Our Other segment professional services gross margin decreased from 51% to 46% for the three months ended October 31, 2018 and improved utilization. This increase was partially offset by a decrease in our2019, respectively, and increased from 45% to 51% for the six months ended October 31, 2018 and 2019, due to higher margin projects year to date. Our IT Consulting segment professional services gross margin decreased from 23%24% to 21%19% for the three months ended October 31, 2018 and 2019, respectively, and 24% to 20% for the six months ended October 31, 2018 and 2019, respectively, due to lower margin projects in the timingcurrent quarter. Professional services and other gross margin is directly related to the level of project work.services and other revenues. The primary component of cost of services and other revenues is services staffing, which is relatively inelastic in the short term.
Gross Margin on Maintenance
Maintenance gross margin percentage increased from 81% for the three and six months ended JulyOctober 31, 20182019 increased to 83% forfrom 81% when compared to the three months ended July 31, 2019same periods last year due to cost containment efforts. The primary cost component is maintenance staffing, which is relatively inelastic in the short term.







EXPENSES
Three Months Ended July 31, Three Months Ended October 31, Six Months Ended October 31,
2019 2018 % of Revenues 2019 2018 % of Revenues 2019 2018 % of Revenues
2019 2018 2019 2018 2019 2018
(in thousands)     (in thousands)     (in thousands)    
Research and development$3,328
 $3,675
 12% 13% $4,209
 $3,332
 15% 12 % $7,537
 $7,007
 14% 13%
Sales and marketing$5,579
 $5,180
 20% 20% $5,148
 $5,304
 18% 19 % $10,727
 $10,484
 19% 19%
General and administrative$4,821
 $4,193
 18% 15% $4,908
 $4,408
 17% 16 % $9,729
 $8,601
 18% 16%
Amortization of acquisition-related intangible assets$97
 $97
 % % $78
 $97
 %  % $175
 $194
 % %
Other income, net$525
 $753
 2% 3% $712
 $(190) nm
 (1)% $1,237
 $563
 2% 1%
Income tax expense/(benefit)$170
 $(25) 1% % 
Income tax (benefit)/expense$(204) $93
 nm
  % $(34) $68
 nm
 %

nm - not meaningful
Research and Development
Gross product research and development costs include all non-capitalized and capitalized software development costs. A breakdown of the research and development costs is as follows:
Three Months Ended July 31,Three Months Ended October 31,
2019 2018 % Change2019 2018 % Change
(in thousands)    (in thousands)    
Total capitalized computer software development costs$1,285
 $884
 45 %$605
 $1,204
 (50)%
Percentage of gross product research and development costs28% 19%  13% 27%  
Total research and development expense3,328
 3,675
 (9)%4,209
 3,332
 26 %
Percentage of total revenues12% 13%  15% 12%  
Total gross research and development expense and capitalized computer software development costs$4,613
 $4,559
 1 %
Total gross product research and development expense and capitalized computer software development costs$4,814
 $4,536
 6 %
Percentage of total revenues17% 17%  17% 16%  
Total amortization of capitalized computer software development costs *$1,487
 $1,053
 41 %$1,650
 $1,145
 44 %
     
*Included in cost of license fees and subscription fees.
 Six Months Ended October 31,
 2019 2018 % Change
 (in thousands)    
Total capitalized computer software development costs$1,890
 $2,088
 (9)%
Percentage of gross product research and development costs20% 23%  
Total research and development expense$7,537
 $7,007
 8 %
Percentage of total revenues14% 13%  
Total gross product research and development expense and capitalized computer software development costs$9,427
 $9,095
 4 %
Percentage of total revenues17% 16%  
Total amortization of capitalized computer software development costs *$3,137
 $2,198
 43 %
*Included in cost of license fees and subscription fees.
For the three and six months ended JulyOctober 31, 2019, gross product research and development costs remained relatively flatincreased 6% and 4%, respectively, when compared to the same periodperiods in the previous year.year due partially to increased variable compensation and infrastructure costs in our SCM segment. We expect capitalized product development costs to decrease due to the timing of projects and we expect capitalized software amortization expense to be relatively stable in the coming quarters. Costs included in gross product development are salaries of product development personnel, hardware lease expense, computer software expense, telephone expense and rent.


Sales and Marketing
For the three and six months ended JulyOctober 31, 2019, sales and marketing expenses decreased 3% and increased 8%2%, respectively, when compared to the same periodperiods a year ago, primarily due to higher commissions in the current quarter due to an increase in sales revenue.timing of marketing costs.
General and Administrative
For the three and six months ended JulyOctober 31, 2019, general and administrative expenses increased 15%11% and 13%, respectively, when compared to the same periodperiods a year ago, primarily due to an increase in variable compensation and to a lesser extent legal fees.
At JulyOctober 31, 2019, the total number of employees was 415411 compared to 471452 at JulyOctober 31, 2018.
Operating Income/(Loss)
Three Months Ended July 31, Three Months Ended October 31, Six Months Ended October 31,
2019 2018 % Change 2019 2018 % Change 2019 2018 % Change
(in thousands)   (in thousands)   (in thousands)  
Supply Chain Management$3,851
 $3,067
 26 % $4,360
 $3,973
 10 % $8,211
 $7,040
 17 %
IT Consulting178
 360
 (51)% (12) 396
 nm
 166
 755
 (78)%
Other*(3,232) (2,820) 15 % (3,505) (2,843) 23 % (6,737) (5,662) 19 %
Total Operating Income$797
 $607
 31 % $843
 $1,526
 (45)% $1,640
 $2,133
 (23)%
nm - not meaningful
*Includes all corporate overhead and other common expenses.

Our SCM segment operating income increased by 26%10% and 17% in the three and six months ended JulyOctober 31, 2019, whenrespectively, compared to the same periodperiods in the prior year primarily due to an overall increase in revenues and decrease in costs of revenues.improved gross margins.

Our IT Consulting segment’s operating income decreased by 51%103% and 78% for the three and six months ended JulyOctober 31, 2019, respectively, compared to same period in the priorperiods last year primarily due to decreased revenues and gross margins.

Our Other segment operating loss increased by 15%23% and 19% for the three and six months ended JulyOctober 31, 2019, respectively, when compared to the same periodperiods in the prior year due to an increase in corporate expenses, partially offset by an increase in revenues.

primarily variable compensation.
Other Income
Other income is comprised of net interest and dividend income, rental income, exchange rate gains and losses, and realized and unrealized gains and losses from investments. For the three and six months ended JulyOctober 31, 2019, the decreaseincrease in other income is mainly due to higher unrealized lossesgains on investments when compared to the same period last year, which was partially offset by lower exchange rate losses of $0.1 million in the current quarter when compared to an exchange rate loss of $0.2 million in the same periodperiods last year. We recorded net realized losses of approximately $93,000 and $365,000 and unrealized gains of approximately $0.1 million$386,000 and $0.4 million$721,000 for the three and six months ended JulyOctober 31, 2019, respectively, from our trading securities portfolio. We recorded realized losses of approximately $157,000 and July$205,000 and unrealized losses of approximately $543,000 and $107,000 the three and six months ended October 31, 2018 respectively, from our trading securities portfolio.

For the three and six months ended JulyOctober 31, 2019, our investments generated an annualized yield of approximately 1.41%1.29% and 1.35%, respectively, compared to approximately 1.49%1.32% and 1.40% for the same period in the prior year.three and six months ended October 31, 2018, respectively.
Income Taxes
We recognize deferred tax assets and liabilities based on the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their tax bases. We measure deferred tax assets and liabilities using statutory tax rates in effect in the year in which we expect the differences to reverse. We establish a deferred tax asset for the expected future benefit of net operating loss and credit carry-forwards. Under the Income Tax Topic of the FASB

ASC, we cannot recognize a deferred tax asset for the future benefit of our net operating losses, tax credits and temporary differences unless we can establish that it is “more likely than not” that the deferred tax asset would be realized.
During the three and six months ended JulyOctober 31, 2019, and 2018, we recorded income tax expense of $170,000 and an income tax benefit of $25,000, respectively. The reported amount of income tax expense differs from an expected amount based on statutory rates$204,000 and $34,000, respectively, primarily due to discrete stock compensation benefits of $61,000$412,000 and $274,000,$472,000 respectively, net of normal income tax expense from operations. AfterDuring the three and six months ended October 31, 2018, we recorded income tax expense of $93,000 and $68,000, respectively, primarily due to discrete stock compensation benefits of $12,000 and $286,000 respectively, net of normal income tax expense from operations. Before adjusting for these discrete tax benefits, our effective tax rate would have been 17.0%13.4% and 15.3%, respectively, in the three and six months ended JulyOctober 31, 2019 compared to our tax effective tax rate of 18.3%7.9% and 13.1% in the three and six months ended JulyOctober 31, 2018. In addition, research and development and foreign tax credits reduced our effective tax rate by 7.4%8.1% and 1.4%, respectively, in the threesix months ended JulyOctober 31, 2019, compared to 5.6%reductions of 8.0% and 3.0%, respectively, in the threesix months ended JulyOctober 31, 2018.
Operating Pattern
We experience an irregular pattern of quarterly operating results, caused primarily by fluctuations in both the number and size of software license and subscription contracts received and delivered from quarter to quarter and our ability to recognize revenues in that quarter in accordance with our revenue recognition policies. We expect this pattern to continue.


LIQUIDITY, CAPITAL RESOURCES AND FINANCIAL CONDITION
Sources and Uses of Cash
We have historically funded, and continue to fund, our operations and capital expenditures primarily with cash generated from operating activities. The changes in net cash that our operating activities provide generally reflect the changes in net earnings and non-cash operating items plus the effect of changes in operating assets and liabilities, such as investment trading securities, trade accounts receivable, trade accounts payable, accrued expenses and deferred revenue. We have no debt obligations or off-balance sheet financing arrangements, and therefore, we used no cash for debt service purposes.
The following table shows information about our cash flows and liquidity positions during the threesix months ended JulyOctober 31, 2019 and 2018. You should read this table and the discussion that follows in conjunction with our Condensed Consolidated Statements of Cash Flows contained in Item 1 in Part I of this Quarterly Report and in our Annual Report for fiscal 2019.
Three Months Ended
July 31,
(in thousands)
Six Months Ended
October 31,
(in thousands)
2019 20182019 2018
Net cash provided by operating activities$4,811
 $4,361
$4,050
 $4,802
Net cash used in investing activities(1,395) (1,598)(2,128) (2,982)
Net cash used in financing activities(1,982) (702)(526) (3,681)
Net change in cash and cash equivalents$1,434
 $2,061
$1,396
 $(1,861)
For the threesix months ended JulyOctober 31, 2019, the net increasedecrease in cash provided by operating activities when compared to the same period last year was due primarily to the following: (1) an increase in purchases of trading securities, (2) a relative increase in prepaid expenses when compared to the same period in the prior year due to the timing of purchases and (3) higher gains on investments compared to lower gains in the same period last year.
This decrease in cash provided by operating activities was partially offset by: (1) higher proceeds from the maturity and sales of trading securities, (2) a relative increase in accounts payable and other accruals due to timing of payments, (3) a relative increase in deferred revenue due to timing of revenue recognition, (4) an increase in depreciation and amortization, (5) lower gains on investments compared toan increase in net earnings, (6) a higher gaindecrease in the same period last year and (6)deferred income tax, (7) an increase in stock-based compensation expense.
This increase in cash provided by operating activities was partially offset by: (1) an increase in purchases of trading securities, (2)expense and (8) a relative increasedecrease in customer accounts receivables caused by the timing of closing customer sales and related collections, (3) a relative increase in prepaid expenses when compared to the same period in the prior year due to the timing of purchases, (4) a decrease in net earnings and (5) a decrease in deferred income tax.collections.
The decrease in cash used in investing activities when compared to the same period in the prior year was mainly due to a decreasedecreases in purchases of property and equipment, partially offset by higher capitalized computer software development costs.
The increasedecrease in cash used in financing activities compared to the prior year was due primarily to a decreasean increase in proceeds from exercise of stock options, andwhich was partially offset by an increase in dividends paid.

The following table shows net changes in total cash, cash equivalents, and investments, which is one measure management uses to understand net total cash generated by our activities:
As of July 31,
(in thousands)
As of October 31,
(in thousands)
2019 20182019 2018
Cash and cash equivalents$62,722
 $54,855
$62,684
 $50,933
Short and long-term investments25,270
 32,501
31,987
 31,741
Total cash and short and long-term investments$87,992
 $87,356
$94,671
 $82,674
Net (decrease) in total cash and investments (three months ended July 31)$(490) $(452)
Net increase (decrease) in total cash and investments (six months ended October 31)$6,189
 $(5,134)
Our total activities used moreless cash and investments during the threesix months ended JulyOctober 31, 2019, when compared to the prior year period, primarily due to normal business operations.
Days Sales Outstanding in accounts receivable were 6858 days as of JulyOctober 31, 2019, compared to 5766 days as of JulyOctober 31, 2018. This increase is primarily due to the timing of billings and cash collections. Our current ratio on JulyOctober 31, 2019 was 2.62.7 to 1 and on JulyOctober 31, 2018 was 2.8 to 1.
Our business in recent periods has generated substantial positive cash flow from operations, excluding purchases and proceeds of sale of trading securities. For this reason, and because we had $88.0$95.0 million in cash and investments with no debt as of JulyOctober 31, 2019, we believe that our sources of liquidity and capital resources will be sufficient to satisfy our presently anticipated requirements during at least the next twelve months for working capital, capital expenditures and other corporate needs. However, at some future date we may need to seek additional sources of capital to meet our requirements. If such need arises, we may be required to raise additional funds through equity or debt financing. We do not currently have a bank line of credit. We can provide no assurance that bank lines of credit or other financing will be available on terms acceptable to us. If available, such financing may result in dilution to our shareholders or higher interest expense.
On August 19, 2002, our Board of Directors approved a resolution authorizing the repurchase of up to an additional 2.0 million shares of our Class A common stock. We have made and will make these repurchases through open market purchases at prevailing market prices. The timing of any repurchase will depend upon market conditions, the market price of our common stock and management’s assessment of our liquidity and cash flow needs. Under this repurchase plan, through JulyOctober 31, 2019, we have repurchased 1,053,679 shares of common stock at a cost of approximately $6.2 million. As of JulyOctober 31, 2019, under all repurchase plans previously authorized, including this most recent plan, we have repurchased a total of 4,588,632 shares of common stock at a cost of approximately $25.6 million.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
We have based the foregoing discussion and analysis of financial condition and results of operations on our Condensed Consolidated Financial Statements, which we have prepared in accordance with U.S. GAAP. The preparation of these Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosures of contingent assets and liabilities at the date of the Condensed Consolidated Financial

Statements and the reported amounts of revenues and expenses during the reporting period. Note 1 in the Notes to the Consolidated Financial Statements in our Annual Report for fiscal 2019, describes the significant accounting policies that we have used in preparing our Condensed Consolidated Financial Statements. On an ongoing basis, we evaluate our estimates, including, but not limited to, those related to revenue/collectability, stock-based compensation and income taxes. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Our actual results could differ materially from these estimates under different assumptions or conditions.
We believe the critical accounting policies listed below affect significant judgments and estimates used in the preparation of the Condensed Consolidated Financial Statements.
Revenue Recognition. For information with respect to revenue recognition policy, see Note B in the Notes to Condensed Consolidated Financial Statements included elsewhere in this Quarterly Report.
Income Taxes. We provide for the effect of income taxes on our financial position and results of operations in accordance with the Income Tax Topic of the FASB ASC. Under this accounting guidance, income tax expense is recognized for the amount of income taxes payable or refundable for the current year and for the change in net deferred tax assets or liabilities resulting from

events that are recorded for financial reporting purposes in a different reporting period than recorded in the tax return. Management must make significant assumptions, judgments and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities and any valuation allowance to be recorded against our net deferred tax asset. Our judgments, assumptions and estimates relative to the current provision for income tax take into account current tax laws, our interpretation of current tax laws, allowable deductions, and projected tax credits. Changes in tax law or our interpretation of tax laws could significantly impact the amounts provided for income taxes in our financial position and results of operations. Our assumptions, judgments and estimates relative to the value of our deferred tax assets take into account our expectations of the amount and category of future taxable income. Actual operating results and the underlying amount and category of income in future years, which could significantly increase tax expense, could render inaccurate our current assumptions, judgments and estimates of recoverable net deferred taxes.

Item 3Quantitative and Qualitative Disclosures About Market Risk
Foreign Currency. In the three and six months ended JulyOctober 31, 2019, we generated approximately 22%19% and 21% of our revenues outside the United States. We typically make international sales through our VARs and employees located in foreign countries and denominate those sales in U.S. dollars, British pounds sterling or euros. However, expenses incurred in connection with these sales are typically denominated in the local currencies. We recorded exchange rate losses of approximately $0.1 million and $0.2 million for the three and six months ended JulyOctober 31, 2019 compared to an exchange rate loss of approximately $0.2$0.1 million and $0.4 million for the same periodperiods in the prior year. We estimate that a 10% movement in foreign currency rates would have had the effect of creating up to a $0.3 million and $0.4 million exchange rate gain or loss for the three and six months ended JulyOctober 31, 2019. We have not engaged in any hedging activities.
Interest Rates and Other Market Risks. We have no debt, and therefore limit our discussion of interest rate risk to risk associated with our investment profile. We manage our interest rate risk by maintaining an investment portfolio of trading investments with high credit quality and relatively short average maturities. These instruments include, but are not limited to, money-market instruments, bank time deposits, and taxable and tax-advantaged variable rate and fixed rate obligations of corporations, municipalities, and national, state, and local government agencies, in accordance with an investment policy approved by our Board of Directors. These instruments are denominated in U.S. dollars. The fair market value of these instruments as of JulyOctober 31, 2019 was approximately $85.0$89.7 million compared to $77.9$74.9 million as of JulyOctober 31, 2018.
We also hold cash balances in accounts with commercial banks in the United States and foreign countries. These cash balances represent operating balances only and are invested in short-term time deposits of the local bank. Such operating cash balances held at banks outside the United States are denominated in the local currency and are minor.
Many of our investments carry a degree of interest rate risk. When interest rates fall, our income from investments in variable-rate securities declines. When interest rates rise, the fair market value of our investments in fixed-rate securities declines. In addition, our investments in equity securities are subject to stock market volatility. Due in part to these factors, our future investment income may fall short of expectations or we may suffer losses in principal if forced to sell securities, which have seen a decline in market value due to changes in interest rates. We attempt to mitigate risk by holding fixed-rate securities to maturity, but, if our liquidity needs force us to sell fixed-rate securities prior to maturity, we may experience a loss of principal.
Inflation. Although we cannot accurately determine the amounts attributable thereto, we have been affected by inflation through increased costs of employee compensation and other operational expenses. To the extent permitted by the marketplace for our products and services, we attempt to recover increases in costs by periodically increasing prices.

Item 4.Controls and Procedures
Management’s Report on Internal Control Over Financial Reporting
Our disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act of 1934 (“Exchange Act”)) are designed to provide reasonable assurance that information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC rules and forms. Our disclosure controls and procedures are also designed to ensure that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, to allow timely decisions regarding disclosure.
Our principal executive officer and principal financial officer, with the assistance of our Disclosure Committee, have conducted an evaluation of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this Quarterly Report. We perform this evaluation on a quarterly basis so that the conclusions concerning the effectiveness of our disclosure controls and procedures can be reported in our Annual Report and Quarterly Reports. Based on this evaluation, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report.

Changes in Internal Control over Financial Reporting
We adopted the leases guidance under ASC 842 in the first quarter of fiscal 2020, which impacted our Condensed Consolidated Balance Sheet. See Note C within the Notes to Condensed Consolidated Financial Statements for more information on the impact of adopting ASC 842 and ongoing considerations. In connection with the adoption of ASC 842, we modified our internal control over financial reporting (as this term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act), including our accounting policies and procedures, operational processes and documentation practices. These modifications included:
modifications of certain accounting processes and procedures related to leases;
the addition of new controls over contract review to take into account the new criteria for lease capitalization;
the addition of controls to address related financial reporting and required disclosures.
Other than as described above relating to the adoption of ASC 842, thereThere have not been noany changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.





PART II—OTHER INFORMATION

Item 1.Legal Proceedings
We are not currently involved in legal proceedings requiring disclosure under this item.

Item 1A.Risk Factors
In addition to the other information set forth in this Quarterly Report, you should carefully consider the risk factors disclosed in Item 1A, “Risk Factors,” of our Annual Report for fiscal 2019. There have been no material changes to the risk factors as previously disclosed in such Annual Report.

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
None.

Item 3.Defaults Upon Senior Securities
Not applicable.

Item 4.Mine Safety Disclosures
Not applicable.

Item 5.Other Information
None.

Item 6.Exhibits
Exhibit 3.1  Amended and Restated Articles of Incorporation, and amendments thereto. (1) (P)
 
Exhibit 3.2  
 
Exhibits 31.1-31.2.  
Rule 13a-14(a)/15d-14(a) Certifications
 
Exhibit 32.1.  
 
Exhibit 101.INS  XBRL Instance Document.
 
Exhibit 101.SCH  XBRL Taxonomy Extension Schema Document.
 
Exhibit 101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document.
 
Exhibit 101.DEF  XBRL Taxonomy Extension Definition Linkbase Document.
 
Exhibit 101.LAB  XBRL Taxonomy Extension Label Linkbase Document.
 
Exhibit 101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document.
______________
(1)Incorporated by reference herein. Filed by the Company as an exhibit to its Quarterly Report filed on Form 10-Q for the quarter ended October 31, 1990. (P) Filed in paper format.
(2)Incorporated by reference herein. Filed by the Company as Exhibit 3.1 to its Quarterly Report filed on Form 10-Q for the quarter ended January 31, 2010.

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 AMERICAN SOFTWARE, INC.
 
Date: SeptemberDecember 6, 2019By:/s/ James C. Edenfield
James C. Edenfield
Executive Chairman, Treasurer and Director
(Principal Executive Officer)

 
Date: SeptemberDecember 6, 2019By:/s/ Vincent C. Klinges
Vincent C. Klinges
Chief Financial Officer
(Principal Financial Officer)

 
Date: SeptemberDecember 6, 2019By:/s/ Bryan L. Sell
Bryan L. Sell
Controller and Principal Accounting Officer



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