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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q

[Mark One]
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2023March 31, 2024
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number 1-37556

Stericycle Logo_10Q (002).gif
________________________________________________________
Delaware36-3640402
(State or other jurisdiction of incorporation or organization)(IRS Employer Identification Number)
2355 Waukegan Road
Bannockburn, Illinois 60015
(Address of principal executive offices, including zip code)
(847) 367-5910
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareSRCLNasdaq Global Select Market
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer ☒
Smaller reporting company ☐
Accelerated filer ☐
Emerging growth company ☐
Non-accelerated filer ☐


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If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No x
On October 30, 2023,April 22, 2024, there were 92,523,39192,785,315 shares of the Registrant’s Common Stock outstanding.


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Glossary of Defined Terms
Unless the context requires otherwise, the “Company”, “Stericycle”, “we”, “us”, or “our” refers to Stericycle, Inc. on a consolidated basis. The Company also uses several other terms in this Quarterly Report on Form 10-Q, most of which are explained or defined below:
AbbreviationDescription
20222023 Form 10-KAnnual report on Form 10-K for the year ended December 31, 20222023
Adjusted Income from OperationsIncome from Operations adjusted for certain items discussed in Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
AIArtificial intelligence
Credit AgreementCredit Agreement dated September 30, 2021, First Amendment dated April 26, 2022, and Second Amendment dated June 15, 2023, among the Company and certain subsidiaries as borrowers. Bank of America, N.A., as administrative agent, swing line lender, a lender and a letter of credit issuer and the other lenders party thereto, as amended
Credit Agreement Defined Debt Leverage RatioAs of any date of determination, the ratio of (a) (i) Consolidated Funded Indebtedness as of such date minus (ii) Unrestricted Cash as of such date to (b) Consolidated EBITDA (each as defined in the Credit Agreement) for the period of four fiscal quarters most recently ended on or prior to such date
Credit FacilityThe Company's $1.2 billion credit facility due in September of 2026 granted under the terms of the Credit Agreement
CRSCommunication and Related Services (Divested December 2022)
DEAU.S. Drug Enforcement Administration. The DEA is a division of the DOJ. It is the federal agency which regulates the manufacture, dispensing, storage, and shipment of controlled substances including medications with human abuse potential
DOJU.S. Department of Justice
Domestic Environmental SolutionsHazardous Waste Solutions and Manufacturing and Industrial Services (Divested April 2020)
DSODays Sales Outstanding as reported, defined as the average number of days that it takes a company to collect payment after revenue has been recorded, computed as the trailing twelve months of Revenues for the period ended, divided by the Accounts Receivable balance at the end of the period. Days Sales Outstanding, net of Deferred Revenues is similarly computed except Accounts Receivable balance is netted with Deferred Revenues.
DTSCU.S. Department of Toxic Substances Control
EBITDAEarnings Before Interest, Taxes, Depreciation & Amortization. Another common financial term utilized by Stericycle to analyze the core profitability of the business before interest, tax, depreciation and amortization
EnviriEnviri Corporation, a Delaware Corporation, formerly known as Harsco Corporation
ERPEnterprise Resource Planning
Exchange ActU.S. Securities Exchange Act of 1934
FASBFinancial Accounting Standards Board
FCPAU.S. Foreign Corrupt Practices Act
FCPA SettlementFCPA settlement with the SEC, the DOJ and Brazil authorities of approximately $90 million and engagement of an independent compliance monitor for 2 years and self-reporting for additional year
InternationalOperating segment including Europe, Middle East, Asia Pacific (Divested ourBelgium, France, Germany, Ireland, Luxembourg, Portugal, Spain, and U.K. The following countries were divested in 2023: Australia, Brazil, Republic of Korea, operations in June 2023, which was our last remaining Asia Pacific business)Romania, Singapore, and Latin America (Divested our Brazil operations in April 2023, which was our last remaining Latin America business) Business operations outside of North AmericaUnited Arab Emirates
IRSU.S. Internal Revenue Service
LIBORLondon Interbank Offered Rate - benchmark interest rate that was replaced by SOFR
Net DebtAs defined in the Credit Agreement, adding back unamortized debt issuance costs, less cash and cash equivalents
North AmericaOperating segment in North America, including U.S., Canada and Puerto Rico
NOVNotice of Violation
Other CostsRepresents corporate enabling and shared services costs, annual incentive and stock-based compensation
Purchase AgreementStock Purchase Agreement, dated as of February 6, 2020, by and between Stericycle, Inc., and the Harsco Corporation (now known as Enviri Corporation)Enviri) and CEI Holding LLC, a Delaware limited liability company and subsidiary of Harsco Corporation (now known as Enviri Corporation)Enviri)
PSUPerformance-based Restricted Stock Unit
RSURestricted Stock Unit
RWCSRegulated Waste and Compliance Services, a business unit that provides regulated medical waste services
SECU.S. Securities and Exchange Commission
Senior Notes5.375% ($600.0 million) Senior Notes due July 2024 and 3.875% ($500.0 million) Senior Notes due January 20292029. July 2024 Senior Notes were redeemed in March 2024.
SG&ASelling, general and administrative expenses
SIDSecure Information Destruction Services, a business unit that provides confidential customer material shredding services and recycling of shredded paper
SOFRSecured Overnight Financing Rate - benchmark interest rate that replaced LIBOR
SOPSorted Office Paper
SQ SettlementSmall quantity medical waste customers class action settlement of $295.0 million
Term FacilityAggregate amount of commitments made by any lender under the terms of the Credit Agreement
Term LoansAdvances made by any lender under the Term Facility
TSATransition Services Agreement
UAEUnited Arab Emirates
U.S.United States of America
U.S. GAAPU.S. Generally Accepted Accounting Principles
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PART I – FINANCIAL INFORMATION
Item 1. Financial Statements (Unaudited)
STERICYCLE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(Unaudited)
In millions, except per share data
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions, except per share data
In millions, except per share data
Three Months Ended March 31,Three Months Ended March 31,
202420242023
RevenuesRevenues$653.5 $690.3 $2,007.3 $2,034.4 
Cost of revenuesCost of revenues407.8 424.1 1,249.5 1,263.3 
Gross profitGross profit245.7 266.2 757.8 771.1 
Selling, general and administrative expensesSelling, general and administrative expenses217.3 215.6 654.2 676.5 
Divestiture losses, net (Note 3)4.2 — 63.4 — 
Divestiture losses, net (Note 4)
Income from operations
Income from operations
Income from operationsIncome from operations24.2 50.6 40.2 94.6 
Interest expense, netInterest expense, net(17.4)(19.8)(56.9)(54.6)
Other income (expense), net0.1 2.3 (0.3)0.8 
Income (loss) before income taxes6.9 33.1 (17.0)40.8 
Other income, net
Other income, net
Other income, net
Income before income taxes
Income tax expenseIncome tax expense(4.8)(5.1)(19.1)(16.4)
Net income (loss)2.1 28.0 (36.1)24.4 
Net income
Net income attributable to noncontrolling interestsNet income attributable to noncontrolling interests(0.1)— (0.2)(0.2)
Net income (loss) attributable to Stericycle, Inc. common shareholders$2.0 $28.0 $(36.3)$24.2 
Net income attributable to Stericycle, Inc. common shareholders
Income (loss) per common share attributable to Stericycle, Inc. common shareholders:
Income per common share attributable to Stericycle, Inc. common shareholders:
Income per common share attributable to Stericycle, Inc. common shareholders:
Income per common share attributable to Stericycle, Inc. common shareholders:
Basic
Basic
BasicBasic$0.02 $0.30 $(0.39)$0.26 
DilutedDiluted$0.02 $0.30 $(0.39)$0.26 
Weighted average number of common shares outstanding:Weighted average number of common shares outstanding:
BasicBasic92.5 92.2 92.4 92.1 
Basic
Basic
DilutedDiluted92.9 92.4 92.4 92.4 
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(Unaudited)
In millionsIn millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Net income (loss)$2.1 $28.0 $(36.1)$24.4 
In millions
In millions
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023
Net income
Other comprehensive (loss) income:Other comprehensive (loss) income:
Other comprehensive (loss) income:
Other comprehensive (loss) income:
Currency translation adjustmentsCurrency translation adjustments(21.8)(65.4)(7.8)(120.3)
Cumulative currency translation loss realized from divestitures1.0 — 70.6 — 
Currency translation adjustments
Currency translation adjustments
Total other comprehensive (loss) incomeTotal other comprehensive (loss) income(20.8)(65.4)62.8 (120.3)
Comprehensive (loss) income(18.7)(37.4)26.7 (95.9)
Total other comprehensive (loss) income
Total other comprehensive (loss) income
Comprehensive income
Comprehensive income
Comprehensive income
Less: comprehensive income (loss) attributable to noncontrolling interestsLess: comprehensive income (loss) attributable to noncontrolling interests0.1 (0.3)(2.1)(0.6)
Comprehensive (loss) income attributable to Stericycle, Inc. common shareholders$(18.8)$(37.1)$28.8 $(95.3)
Comprehensive income attributable to Stericycle, Inc. common shareholders
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
In millions, except per share dataIn millions, except per share data
September 30, 2023December 31, 2022
March 31, 2024
March 31, 2024
March 31, 2024December 31, 2023
ASSETSASSETS
Current Assets:Current Assets:
Current Assets:
Current Assets:
Cash and cash equivalentsCash and cash equivalents$29.7 $56.0 
Accounts receivable, less allowance for doubtful accounts of $47.1 in 2023 and $53.3 in 2022465.6 414.5 
Cash and cash equivalents
Cash and cash equivalents
Accounts receivable, less allowance for doubtful accounts of $47.2 in 2024 and $44.7 in 2023
Prepaid expensesPrepaid expenses39.9 33.2 
Other current assetsOther current assets52.0 55.0 
Total Current AssetsTotal Current Assets587.2 558.7 
Property, plant and equipment, less accumulated depreciation of $665.3 in 2023 and $657.7 in 2022702.8 715.7 
Property, plant and equipment, less accumulated depreciation of $680.2 in 2024 and $675.4 in 2023
Operating lease right-of-use assetsOperating lease right-of-use assets442.7 398.9 
GoodwillGoodwill2,738.5 2,784.9 
Intangible assets, less accumulated amortization of $889.2 in 2023 and $823.3 in 2022708.0 811.1 
Intangible assets, less accumulated amortization of $948.8 in 2024 and $925.8 in 2023
Other assetsOther assets66.9 64.8 
Total AssetsTotal Assets$5,246.1 $5,334.1 
LIABILITIES AND EQUITYLIABILITIES AND EQUITY
Current Liabilities:Current Liabilities:
Current Liabilities:
Current Liabilities:
Current portion of long-term debt
Current portion of long-term debt
Current portion of long-term debtCurrent portion of long-term debt$15.8 $22.3 
Bank overdraftsBank overdrafts— 2.9 
Accounts payableAccounts payable202.5 213.5 
Accrued liabilitiesAccrued liabilities219.6 244.1 
Operating lease liabilitiesOperating lease liabilities102.1 91.2 
Deferred revenuesDeferred revenues65.1 7.9 
Other current liabilitiesOther current liabilities45.3 40.0 
Total Current LiabilitiesTotal Current Liabilities650.4 621.9 
Long-term debt, netLong-term debt, net1,297.0 1,484.0 
Long-term operating lease liabilitiesLong-term operating lease liabilities360.5 329.0 
Deferred income taxesDeferred income taxes426.1 427.0 
Long-term income taxes payable9.4 11.8 
Other liabilities
Other liabilities
Other liabilitiesOther liabilities26.4 35.9 
Total LiabilitiesTotal Liabilities2,769.8 2,909.6 
Commitments and contingencies (Note 8 - Commitments and Contingencies)
Commitments and contingencies (Note 9 - Commitments and Contingencies)
Commitments and contingencies (Note 9 - Commitments and Contingencies)
Commitments and contingencies (Note 9 - Commitments and Contingencies)
EQUITYEQUITY
Common stock (par value $0.01 per share, 120.0 shares authorized, 92.5 and 92.2 issued and outstanding in 2023 and 2022, respectively)0.9 0.9 
EQUITY
EQUITY
Common stock (par value $0.01 per share, 120.0 shares authorized, 92.8 and 92.6 issued and outstanding in 2024 and 2023, respectively)
Common stock (par value $0.01 per share, 120.0 shares authorized, 92.8 and 92.6 issued and outstanding in 2024 and 2023, respectively)
Common stock (par value $0.01 per share, 120.0 shares authorized, 92.8 and 92.6 issued and outstanding in 2024 and 2023, respectively)
Additional paid-in capitalAdditional paid-in capital1,312.0 1,285.4 
Retained earningsRetained earnings1,374.5 1,410.8 
Accumulated other comprehensive lossAccumulated other comprehensive loss(211.8)(276.9)
Total Stericycle, Inc.’s EquityTotal Stericycle, Inc.’s Equity2,475.6 2,420.2 
Noncontrolling interestsNoncontrolling interests0.7 4.3 
Total EquityTotal Equity2,476.3 2,424.5 
Total Liabilities and EquityTotal Liabilities and Equity$5,246.1 $5,334.1 
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
In millionsIn millions
Nine Months Ended September 30,
20232022
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023
OPERATING ACTIVITIES:OPERATING ACTIVITIES:
Net (loss) income$(36.1)$24.4 
Adjustments to reconcile net (loss) income to net cash from operating activities:
Net income
Net income
Net income
Adjustments to reconcile net income to net cash from operating activities:
Depreciation
Depreciation
DepreciationDepreciation78.7 81.5 
Intangible amortizationIntangible amortization84.2 94.7 
Stock-based compensation expenseStock-based compensation expense28.2 20.1 
Stock-based compensation expense
Stock-based compensation expense
Deferred income taxesDeferred income taxes2.6 12.0 
Divestiture losses, netDivestiture losses, net63.4 — 
Asset impairments, (gain) loss on disposal of property plant and equipment and other charges6.2 2.2 
Divestiture losses, net
Divestiture losses, net
Asset impairments, loss (gain) on disposal of property plant and equipment and other charges
Other, netOther, net2.8 3.9 
Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivable
Accounts receivable
Accounts receivableAccounts receivable(63.1)(60.3)
Prepaid expensesPrepaid expenses(8.3)5.4 
Accounts payableAccounts payable(3.2)(9.4)
Accrued liabilitiesAccrued liabilities(11.6)(101.5)
Deferred revenuesDeferred revenues57.7 (0.1)
Other assets and liabilitiesOther assets and liabilities(8.2)(29.8)
Net cash from operating activitiesNet cash from operating activities193.3 43.1 
INVESTING ACTIVITIES:INVESTING ACTIVITIES:
Capital expendituresCapital expenditures(102.2)(106.0)
Capital expenditures
Capital expenditures
Proceeds from divestiture of businesses, net84.6 1.6 
(Payments) proceeds from (acquisition) divestiture of businesses, net
(Payments) proceeds from (acquisition) divestiture of businesses, net
(Payments) proceeds from (acquisition) divestiture of businesses, net
Other, netOther, net2.1 0.9 
Net cash from investing activitiesNet cash from investing activities(15.5)(103.5)
FINANCING ACTIVITIES:FINANCING ACTIVITIES:
Repayments of long-term debt and other obligationsRepayments of long-term debt and other obligations(11.3)(9.8)
Proceeds from foreign bank debt1.3 1.6 
Repayments of long-term debt and other obligations
Repayments of long-term debt and other obligations
Repayments of foreign bank debt
Repayments of foreign bank debt
Repayments of foreign bank debtRepayments of foreign bank debt(0.3)(1.7)
Repayments of term loan(75.0)— 
Repayments of senior notes
Repayments of senior notes
Repayments of senior notes
Proceeds from credit facilityProceeds from credit facility862.7 1,018.8 
Proceeds from credit facility
Proceeds from credit facility
Repayments of credit facilityRepayments of credit facility(971.0)(945.3)
(Repayments) proceeds of bank overdrafts, net(2.9)1.1 
Repayments of bank overdrafts, net
Payments of finance lease obligationsPayments of finance lease obligations(2.0)(2.4)
Payments of debt issuance costs— (0.4)
Proceeds from issuance of common stock, net of (payments of) taxes from withheld shares
Proceeds from issuance of common stock, net of (payments of) taxes from withheld shares
Proceeds from issuance of common stock, net of (payments of) taxes from withheld sharesProceeds from issuance of common stock, net of (payments of) taxes from withheld shares(5.2)(5.0)
Payments to noncontrolling interest
Payments to noncontrolling interest
Payments to noncontrolling interestPayments to noncontrolling interest(1.5)(0.2)
Net cash from financing activitiesNet cash from financing activities(205.2)56.7 
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents1.1 (7.9)
Net change in cash and cash equivalentsNet change in cash and cash equivalents(26.3)(11.6)
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period56.0 55.6 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$29.7 $44.0 
SUPPLEMENTAL CASH FLOW INFORMATION:SUPPLEMENTAL CASH FLOW INFORMATION:
SUPPLEMENTAL CASH FLOW INFORMATION:
SUPPLEMENTAL CASH FLOW INFORMATION:
Interest paid, net of capitalized interest
Interest paid, net of capitalized interest
Interest paid, net of capitalized interestInterest paid, net of capitalized interest$67.1 $64.3 
Income taxes paid, netIncome taxes paid, net$18.4 $3.0 
Capital expenditures in Accounts payableCapital expenditures in Accounts payable$24.6 $25.6 
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(Unaudited)
In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive (Loss) Income
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of July 1, 202392.5 $0.9 $1,299.8 $1,372.5 $(191.0)$0.6 $2,482.8 
Net income— — — 2.0 — 0.1 2.1 
Currency translation adjustment— — — — (21.8)— (21.8)
Cumulative currency translation loss realized from divestitures— — — — 1.0 — 1.0 
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares— — 1.8 — — — 1.8 
Stock-based compensation expense— — 10.4 — — — 10.4 
Changes in noncontrolling interest— — — — — — — 
Balance as of September 30, 202392.5 $0.9 $1,312.0 $1,374.5 $(211.8)$0.7 $2,476.3 
In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive (Loss) Income
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of July 1, 202292.1 $0.9 $1,271.2 $1,351.0 $(273.2)$3.8 $2,353.7 
Net income— — — 28.0 — — 28.0 
Currency translation adjustment— — — — (65.1)(0.3)(65.4)
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares0.1 — 2.1 — — — 2.1 
Stock-based compensation expense— — 7.5 — — — 7.5 
Changes in noncontrolling interest— — — — — (0.2)(0.2)
Balance as of September 30, 202292.2 $0.9 $1,280.8 $1,379.0 $(338.3)$3.3 $2,325.7 

In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive Loss
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of December 31, 202392.6 $0.9 $1,316.7 $1,389.4 $(184.5)$0.4 $2,522.9 
Net income— — — 13.1 — — 13.1 
Currency translation adjustment— — — — (11.5)— (11.5)
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares0.2 — (4.1)— — — (4.1)
Stock-based compensation expense— — 2.7 — — — 2.7 
Balance as of March 31, 202492.8 $0.9 $1,315.3 $1,402.5 $(196.0)$0.4 $2,523.1 
In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive Loss
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of December 31, 202292.2 $0.9 $1,285.4 $1,410.8 $(276.9)$4.3 $2,424.5 
Net income— — — 11.2 — 0.1 11.3 
Currency translation adjustment— — — — 10.2 (2.3)7.9 
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares0.2 — (3.1)— — — (3.1)
Stock-based compensation expense— — 6.9 — — — 6.9 
Changes in noncontrolling interest— — — — — (1.5)(1.5)
Balance as of March 31, 202392.4 $0.9 $1,289.2 $1,422.0 $(266.7)$0.6 $2,446.0 
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(Unaudited)

In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive (Loss) Income
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of December 31, 202292.2 $0.9 $1,285.4 $1,410.8 $(276.9)$4.3 $2,424.5 
Net (loss) income— — — (36.3)— 0.2 (36.1)
Currency translation adjustment— — — — (5.5)(2.3)(7.8)
Cumulative currency translation loss realized from divestitures— — — — 70.6 — 70.6 
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares0.3 — (1.6)— — — (1.6)
Stock-based compensation expense— — 28.2 — — — 28.2 
Changes in noncontrolling interest— — — — — (1.5)(1.5)
Balance as of September 30, 202392.5 $0.9 $1,312.0 $1,374.5 $(211.8)$0.7 $2,476.3 
In millions
Stericycle, Inc. Equity
Common StockAdditional Paid-In
Capital
Retained EarningsAccumulated Other
Comprehensive Loss
Noncontrolling InterestsTotal Equity
SharesAmount
Balance as of December 31, 202191.9 $0.9 $1,261.8 $1,354.8 $(218.8)$4.1 $2,402.8 
Net income— — — 24.2 — 0.2 24.4 
Currency translation adjustment— — — — (119.5)(0.8)(120.3)
Issuance of common stock for incentive stock programs, net of (payments of) taxes from withheld shares0.3 — (1.1)— — — (1.1)
Stock-based compensation expense— — 20.1 — — — 20.1 
Changes in noncontrolling interest— — — — — (0.2)(0.2)
Balance as of September 30, 202292.2 $0.9 $1,280.8 $1,379.0 $(338.3)$3.3 $2,325.7 
See accompanying Notes to Condensed Consolidated Financial Statements.
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STERICYCLE, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
NOTE 1 — BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Summary of Significant Accounting Policies
Basis of Presentation: The accompanying unaudited condensed consolidated financial statements include the accounts of Stericycle, Inc. and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. The Company's condensed consolidated financial statements were prepared in accordance with U.S. GAAP and include the assets, liabilities, revenues, and expenses of all wholly-owned subsidiaries and majority-owned subsidiaries over which the Company exercises control. Outside stockholders' interests in subsidiaries are shown on the condensed consolidated financial statements as “Noncontrolling interests”.
The accompanying unaudited condensed consolidated financial statements as of September 30, 2023March 31, 2024 and for the three and nine months ended September 30,March 31, 2024 and 2023, and 2022, have been prepared pursuant to the rules and regulations of the SEC for interim reporting and, therefore, do not include all information and footnote disclosures normally included in audited financial statements prepared in conformity with U.S. GAAP. In the opinion of management, however, all adjustments, consisting of normal recurring adjustments necessary to present fairly the results of operations, financial position and cash flows have been made. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the 20222023 Form 10-K. The results of operations for any interim period are not necessarily indicative of the results of operations to be expected for the full year or any other period.
Use of Estimates: The preparation of financial statements in conformity with U.S. GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Some areas where the Company makes estimates include allowance for doubtful accounts, credit memo reserves, contingent liabilities, asset retirement obligations, stock compensation expense, income tax assets and liabilities, accrued employee health and welfare benefits, accrued auto and workers’ compensation self-insured claims, leases, acquisition related long-lived assets, goodwill and held for sale impairment valuations. Such estimates are based on historical trends and on various other assumptions that are believed to be reasonable under the circumstances. Actual results could differ from these estimates.
Accounting Standards Issued But Not Yet Adopted
Improvements to Reportable Segment Disclosures
In November 2023, the FASB issued ASU 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”). ASU 2023-07 requires disclosure of incremental segment information on an annual and interim basis for all public entities to enable investors to develop more decision-useful financial analyses. ASU 2023-07 is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The Company is currently evaluating the impact on disclosures in our Notes to Condensed Consolidated Financial Statements.
Improvements to Income Tax Disclosures
In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”). ASU 2023-09 requires greater disaggregation of information in the rate reconciliation and the disclosure of income taxes paid by jurisdiction. ASU 2023-09 is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is currently evaluating the impact on disclosures in our Notes to Condensed Consolidated Financial Statements.
NOTE 2 — REVENUES FROM CONTRACTS WITH CUSTOMERS
The Company provides RWCS, which provide collection and processing of regulated and specialized waste, including medical, pharmaceutical and hazardous waste, for disposal and compliance programs and SID services, which provide for the collection of personal and confidential information for secure destruction and recycling of shredded paper.
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The Company’s customers typically enter into a contract for the provision of services on a regular and scheduled basis, e.g., weekly, monthly or on an as needed basis over the contract term, e.g., one-time service. Under the contract terms, the Company receives fees based on a monthly, quarterly or annual rate and/or fees based on contractual rates depending upon measures including the volume, weight, and type of waste, number and size of containers collected, and weight and type of shredded paper.waste.
Amounts are invoiced based on the terms of the underlying contract either on a regular basis, e.g., monthly or quarterly, or as services are performed and are generally due within a short period of time after invoicing based upon normal terms and conditions for our business type and the geography of the services performed.
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Disaggregation of Revenue
The following table presents revenues disaggregated by service and reportable segments:
In millionsIn millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions
In millions
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023
Revenue by ServiceRevenue by Service
Regulated Waste and Compliance Services
Regulated Waste and Compliance Services
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$439.9 $447.8 $1,335.9 $1,348.9 
Secure Information Destruction ServicesSecure Information Destruction Services213.6 242.5 671.4 685.5 
Total RevenuesTotal Revenues$653.5 $690.3 $2,007.3 $2,034.4 
North AmericaNorth America
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$368.0 $369.7 $1,103.1 $1,097.5 
Regulated Waste and Compliance Services
Regulated Waste and Compliance Services
Secure Information Destruction ServicesSecure Information Destruction Services189.1 215.1 592.6 599.7 
Total North America SegmentTotal North America Segment$557.1 $584.8 $1,695.7 $1,697.2 
InternationalInternational
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$71.9 $78.1 $232.8 $251.4 
Regulated Waste and Compliance Services
Regulated Waste and Compliance Services
Secure Information Destruction ServicesSecure Information Destruction Services24.5 27.4 78.8 85.8 
Total International SegmentTotal International Segment$96.4 $105.5 $311.6 $337.2 
Deferred Revenues
Deferred revenues are recognized when cash payments are received or when the Company bills for services in advance of performance. Deferred revenues as of September 30, 2023March 31, 2024 and December 31, 2022,2023, were $65.1$70.1 million and $7.9$72.6 million, respectively. Beginning in the third quarter of 2023, the Company advanced billings for certain Regulated Waste and Compliance services. Deferred revenues are classified within current liabilities since the revenues are earned within 12 months and there are no significant financing components.
Contract Acquisition Costs
The Company’s incremental direct costs of obtaining a contract, which consist primarily of sales incentives, are deferred and amortized to SG&A over a weighted average estimated period of benefit of 6.5 years.
During the three months ended September 30,March 31, 2024 and 2023, and 2022, the Company amortized $4.2$4.4 million and $3.8 million, respectively, of deferred sales incentives to SG&A. During the nine months ended September 30, 2023 and 2022, the Company amortized $12.3 million and $10.8$4.0 million, respectively, of deferred sales incentives to SG&A.
Total contract acquisition costs, net of accumulated amortization, were classified as follows:
In millionsIn millionsIn millions
September 30, 2023December 31, 2022 March 31, 2024December 31, 2023
Other current assetsOther current assets$15.7 $14.2 
Other assetsOther assets45.2 40.5 
Total contract acquisition costsTotal contract acquisition costs$60.9 $54.7 
Allowance for Doubtful Accounts
The Company estimates its allowance for doubtful accounts based on past collection history and specific risks identified among uncollected amounts, as well as management’s expectation of future economic conditions. If current or expected future economic trends, events, or changes in circumstances indicate that specific receivable balances may be impaired, further consideration is given to the collectability of those balances and the allowance is adjusted accordingly. Past-due receivable balances are written off when the Company’s collection efforts have been exhausted.
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The changes in allowance for doubtful accounts were reported as follows:
In millionsIn millions
Nine Months Ended September 30,
20232022
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023
Beginning BalanceBeginning Balance$53.3 $43.3 
Bad debt expense, net of recoveriesBad debt expense, net of recoveries10.1 25.4 
Write-offsWrite-offs(12.2)(9.8)
Other changes(1)
Other changes(1)
(4.1)(0.3)
Ending BalanceEnding Balance$47.1 $58.6 
(1)Amounts consist primarily of 2023 divestitures of $6.4 million (principally Brazil) andforeign currency translation adjustments.
NOTE 3 — RESTRUCTURING, DIVESTITURES, AND ASSET IMPAIRMENTSACQUISITION
The Company acquired a southeastern U.S. regulated waste business on January 31, 2024, which is considered to be complementary to existing operations and aligns with the Company’s strategic capital allocation strategy. There were no acquisitions in 2023.
The results of operations of this acquired business has been included in the Condensed Consolidated Statements ofIncome from the date of the acquisition. Pro forma results of operations for this acquisition are not presented because the pro forma effects were not material to the Company’s consolidated results.
The following table summarizes the acquisition date fair value of consideration transferred for the acquisition completed during the three months ended March 31:
In millions
2024
Cash$14.0 
Promissory Notes1.8 
Total purchase price$15.8 
The total purchase consideration has been preliminarily allocated to the assets and liabilities acquired based upon their estimated fair values as of the acquisition date, with the excess of the purchase price over the net assets acquired recorded as goodwill based on the strategic benefits to be achieved and is deductible for tax purposes. We are in the process of valuing all of the assets acquired in the acquisition and until we have completed our valuation process, there may be adjustments to our estimates of fair value and resulting preliminary purchase price allocations, specifically those related to intangibles.
The following table summarizes the preliminary purchase price allocation for the acquisition completed during the three months ended March 31:
In millions
2024
Fixed assets$1.2 
Intangibles (Customer Lists)6.1 
Goodwill8.2 
Other assets and liabilities, net0.3 
Total purchase price$15.8 
The customer lists intangible has an estimated useful life of 15 years.
NOTE 4 — RESTRUCTURING AND DIVESTITURES
Restructuring – Operational Optimization:
In October 2023,February 2024, the Company recognized Operational Optimization severance charges of approximately $3.0$5.6 million split between itsrelated to a workforce reduction, within our North America and International segments, related to headcount reduction.segments.
North America Divestiture
On December 1, 2022, the Company completed the sale of its Communication Solutions business for cash proceeds of approximately $45.0 million. The transaction resulted in a pre-tax gain of $15.6 million in the fourth quarter of 2022. In connection with the transaction, the Company entered into certain additional ancillary agreements including a TSA, for up to 12 months. The Company allocated and deferred $1.4 million of the proceeds, which will be recognized over the duration of the TSA period offsetting the expenses incurred to deliver TSA services not reimbursed by the buyer.
International Divestitures
On October 6, 2023, the Company exited its operations in Romania for nominal consideration which resulted in a third-quarter assets-held-for-sale impairment charges of $4.2 million, of which $1.0 million relates to the reclassification of non-cash accumulated currency translation adjustments to earnings. The impairment charge is included in Divestiture losses, net in the Condensed Consolidated Statements of Income (Loss).
On July 25, 2023 and August 10, 2023, respectively, the Company exited its dental recycling business in the Netherlands and its SID joint venture in the UAE for nominal consideration which resulted in second quarter pre-tax charges of $1.5 million.
On June 1, 2023, the Company exited its operations in the Republic of Korea, for cash proceeds of approximately $109.3 million. The transaction resulted in a second quarter divestiture pre-tax gain of $50.8 million, of which $2.7 million of gain related to the reclassification of non-cash accumulated currency translation adjustments to earnings.
On May 24, 2023, the Company exited its operations in Australia and Singapore, for cash proceeds of approximately $2.9 million. The transaction resulted in a second quarter divestiture pre-tax loss of $7.3 million, of which $2.2 million of loss related to the reclassification of non-cash accumulated currency translation adjustments to earnings.
On April 20, 2023, the Company exited its operations in Brazil for cash consideration to the acquirer of approximately $28 million. The transaction resulted in a second quarter divestiture pre-tax loss of $96.2 million, of which $70.1 million of loss related to the reclassification of non-cash accumulated currency translation adjustments to earnings. In connection with the agreement, the Company entered into a TSA with the acquirer for a period of up to six months. The agreement provides for indemnifications to the acquirer against certain liabilities.
On January 19, 2023, the Company exited its International container manufacturing operations, for cash proceeds of approximately $2.2 million. The transaction resulted in a first quarter of 2023 divestiture pre-tax loss of $5.0 million. In connection with the transaction, the Company entered into certain additional ancillary agreements, including an exclusive two-year supply agreement for containers.
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Stericycle recognized the following International pre-tax Divestiture losses (gains), net in the Condensed Consolidated Statements of Income (Loss):
In millions
Three Months Ended September 30, 2023Nine Months Ended September 30, 2023
Loss - pre-cumulative currency translationCumulative currency translation loss realizedTotal lossLoss (gain) - pre-cumulative currency translationCumulative currency translation loss (gain) realizedTotal loss (gain)
Divestitures
International Segment
Romania Operations$3.2 $1.0 $4.2 $3.2 $1.0 $4.2 
UAE Joint Venture— — — 0.5 — 0.5 
Netherlands Dental Operations— — — 1.0 — 1.0 
Republic of Korea Operations— — — (48.1)(2.7)(50.8)
Australia and Singapore Operations— — — 5.1 2.2 7.3 
Brazil Operations— — — 26.1 70.1 96.2 
International Container Manufacturing Operations— — — 5.0 — 5.0 
Divestiture losses (gains), net$3.2 $1.0 $4.2 $(7.2)$70.6 $63.4 
Revenues of the completed divestiture transactions in 2023, each individually contributed less than 1% or in aggregate approximately 3.5% of consolidated revenues in the year ended December 31, 2022.
Asset Impairments
In the three and nine months ended September 30, 2023, the Company recognized an impairment in SG&A of $3.1 million in International associated with certain intangible assets in Spain.
In the nine months ended September 30, 2023, the Company recognized an impairment in COR of $3.4 million in International associated with certain long-lived assets, primarily property, plant and equipment in Romania.
In the three and nine months ended September 30, 2022, the Company recognized an impairment in SG&A of $2.0 million associated with exiting certain North American office facilities.
NOTE 45 — DEBT
The Company’s long-term debt consisted of the following:
In millionsIn millionsIn millions
March 31, 2024March 31, 2024December 31, 2023
$1.2 billion Credit Facility, due in 2026
$125 million Term Loan, due in 2026
$600 million Senior Notes, due in 2024 (redeemed in March 2024)
$500 million Senior Notes, due in 2029
Promissory notes and deferred consideration weighted average maturity of 2.5 years at 2024 and 2.6 years at 2023
September 30, 2023December 31, 2022
$1.2 billion Credit Facility, due in 2026$45.2 $154.1 
$200 million Term Loan, due in 2026125.0 200.0 
$600 million Senior Notes, due in 2024600.0 600.0 
$500 million Senior Notes, due in 2029500.0 500.0 
Promissory notes and deferred consideration weighted average maturity of 2.9 years at 2023 and 3.4 years at 202233.3 44.7 
Foreign bank debt weighted average maturity 0 years at 2023 and 5.0 years at 20221.0 0.4 
Obligations under finance leases
Obligations under finance leases
Obligations under finance leasesObligations under finance leases16.9 18.2 
Total debtTotal debt1,321.4 1,517.4 
Less: current portion of total debtLess: current portion of total debt15.8 22.3 
Less: unamortized debt issuance costsLess: unamortized debt issuance costs8.6 11.1 
Long-term portion of total debtLong-term portion of total debt$1,297.0 $1,484.0 
The estimated fair value of our debt approximated $1.2$1.4 billion and $1.4$1.3 billion as of September 30, 2023March 31, 2024 and December 31, 2022,2023, respectively. These fair value amounts were estimated using an income approach by applying market interest rates for comparable instruments and developed based on inputs classified as Level 2.2 in accordance with the fair value measurements accounting guidance.
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The weighted average interest rates on long-term debt, excluding finance leases, were as follows:
Nine Months Ended September 30, 2023Year Ended December 31, 2022
Three Months Ended March 31, 2024Three Months Ended March 31, 2024Year Ended December 31, 2023
$1.2 billion Credit Facility, due in 2026 (variable rate)$1.2 billion Credit Facility, due in 2026 (variable rate)6.82 %5.92 %$1.2 billion Credit Facility, due in 2026 (variable rate)6.93 %6.85 %
$200 million Term Loan, due in 2026 (variable rate)6.62 %5.88 %
$600 million Senior Notes, due in 2024 (fixed rate)5.38 %5.38 %
$125 million Term Loan, due in 2026 (variable rate)$125 million Term Loan, due in 2026 (variable rate)6.63 %6.66 %
$600 million Senior Notes, due in 2024 (fixed rate) (redeemed in March 2024)$600 million Senior Notes, due in 2024 (fixed rate) (redeemed in March 2024)5.38 %5.38 %
$500 million Senior Notes, due in 2029 (fixed rate)$500 million Senior Notes, due in 2029 (fixed rate)3.88 %3.88 %$500 million Senior Notes, due in 2029 (fixed rate)3.88 %3.88 %
Promissory notes and deferred consideration (fixed rate)Promissory notes and deferred consideration (fixed rate)4.81 %3.49 %Promissory notes and deferred consideration (fixed rate)3.43 %3.54 %
Foreign bank debt (fixed rate)N/A9.80 %
The Credit Agreement contains, among other covenants, a financial covenant requiring maintenance of a maximum Credit Agreement definedDefined Debt Leverage Ratio of 4.00 to 1.00 for any fiscal quarter ending on or after September 30, 2022, which includes, among other provisions, $50.0 million of cash add backsadd-backs to EBITDA with respect to any four fiscal quarter period ending on or before December 31, 2023. As of September 30, 2023,March 31, 2024, the Company was in compliance with its financial covenants. The Credit Agreement Defined Debt Leverage Ratio was 2.843.51 to 1.00, which was below the allowed maximum ratio of 4.00 to 1.00 as set forth in the amended Credit Agreement. IfExpiration of the Company's 2024 Senior Notes are still outstanding 91 days prior$50.0 million of such cash add-backs to their respective maturity date (the “Springing Maturity Date”), thenEBITDA contributed approximately 30 points of increase to the Credit Agreement maturity date will beDefined Debt Leverage ratio as of March 31, 2024 compared to December 31, 2023.
On February 1, 2024, the Springing Maturity Date.
The Company currently has the ability and intentissued a redemption notice to refinance the 20242019 Senior Notes holders for redemption of all of the $600 million aggregate principal amount of the outstanding 2019 Senior Notes, and on a long-term basis through available capacity under itsMarch 14, 2024 completed the redemption with borrowings from the Revolving Credit Facility. Therefore,facility. The refinancing of the 2019 Senior Notes using the Revolving Credit Facility converted the long-term debt from fixed rate to variable rate as of September 30, 2023, the 2024 Senior Notes remain classified as Long-Term Debt in the Condensed Consolidated Financial Statements.
Second Amendmentredemption date.
On June 15, 2023, we entered into a Second Amendment to the Credit Agreement. Among other provisions, the Second Amendment modifies the pricing reference from the Eurocurrency Rate Loans (LIBOR) to Term SOFR Loans as defined in the Credit Agreement and allows for higher capital leases now capped at $200 million in the aggregate.
Amounts committed to outstanding letters of credit and the unused portion of the Company's Senior Credit Facility were as follows:
In millionsIn millionsIn millions
September 30, 2023December 31, 2022
March 31, 2024March 31, 2024December 31, 2023
Outstanding letters of credit under Credit FacilityOutstanding letters of credit under Credit Facility$59.0 $60.1 
Unused portion of the Credit FacilityUnused portion of the Credit Facility1,095.8 985.7 
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NOTE 56 — INCOME TAXES
The Company reported income tax expense of $4.8$7.4 million and $5.1$8.5 million for the three months ended September 30,March 31, 2024 and 2023, and 2022, respectively. The effective tax rates for the three months ended September 30,March 31, 2024 and 2023 were 36.1% and 2022 were 69.6% and 15.4%42.9%, respectively. The effective tax rate for the three months ended September 30, 2023March 31, 2024 reflects (i) losses in jurisdictions that are not eligible for tax benefits on account of valuation allowances, (ii) the impact from net non-deductible losses from divestitures, and (iii) equity-based compensation awards expiring without a tax benefit, partially offset by (iv) the tax benefit associated with the U.S. federal research and development tax credit.benefit. The effective tax rate for the three months ended September 30, 2022,March 31, 2023 reflects (i) the tax benefit from the release of uncertain tax position reserves and (ii) the tax benefit associated with the U.S. federal research and development tax credit, partially offset by (iii) losses in jurisdictions that are not eligible for tax benefits on account of valuation allowances, and (iv) equity-based compensation awards expiring without a tax benefit.
The Company reported income tax expense of $19.1 millionbenefit and $16.4 million for the nine months ended September 30, 2023 and 2022, respectively. The effective tax rates for the nine months ended September 30, 2023 and 2022 were (112.4)% and 40.2%, respectively. The effective tax rate for the nine months ended September 30, 2023 reflects a loss from operations before tax and additionally (i) the impact from net non-deductible losses from divestitures, (ii) losses in jurisdictions that are not eligible for tax benefits on account of valuation allowances, and (iii) equity-based compensation awards expiring without a tax benefit. The effective tax rate for the nine months ended September 30, 2022 reflects (i) losses in jurisdictions that are not eligible for tax benefits on account of valuation allowances, and (ii) equity-based compensation awards expiring without a tax benefit, partially offset by (iii) the tax benefit from the release of uncertain tax position reserves.allowances.
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NOTE 67 — EARNINGS (LOSS) PER COMMON SHARE
Basic earnings (loss) per share is computed by dividing Net income (loss) by the number of weighted average common shares outstanding during the reporting period. Diluted earnings (loss) per share is calculated to give effect to all potentially dilutive common shares that were outstanding during the reporting period, only in the periods in which such effect is dilutive.
The following table shows the effect of stock-based awards on the weighted average number of shares outstanding used in calculating diluted earnings (loss) per share:
In millions of shares
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Weighted average common shares outstanding - basic92.5 92.2 92.4 92.1 
Incremental shares outstanding related to stock-based awards (1)
0.4 0.2 — 0.3 
Weighted average common shares outstanding - diluted92.9 92.4 92.4 92.4 
(1)In periods of net loss, stock-based awards are anti-dilutive and therefore excluded from the loss per share calculation.
In millions of shares
Three Months Ended March 31,
20242023
Weighted average common shares outstanding - basic92.6 92.3 
Incremental shares outstanding related to stock-based awards0.4 0.4 
Weighted average common shares outstanding - diluted93.0 92.7 
Anti-dilutive stock-based awards excluded from the computation of diluted earnings (loss) per share using the treasury stock method include the following:
In thousands of shares
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In thousands of shares
In thousands of shares
Three Months Ended March 31,Three Months Ended March 31,
202420242023
Option awardsOption awards711 1,153 780 1,297 
RSU awardsRSU awards98 397 115 
PSUs are offered to key employees and are subject to achievement of specified performance conditions. Contingently issuable shares are excluded from the computation of diluted earnings (loss) per share based on current period results. The shares would not be issuable if the end of the quarter were the end of the contingency period. If such goals are not met, no compensation expense is recognized, and any previously recognized compensation expense is reversed.
NOTE 78 — SEGMENT REPORTING
The Company evaluates, oversees, and manages the financial performance of two operating and reportable segments – North America and International.
The following tables show financial information for the Company's reportable segments (see Note 2 – Revenues from Contracts with Customers for segment revenues):
In millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions
In millions
Three Months Ended March 31,Three Months Ended March 31,
202420242023
Adjusted Income from OperationsAdjusted Income from Operations
Adjusted Income from Operations
Adjusted Income from Operations
North America
North America
North AmericaNorth America$143.5 $160.4 $460.3 $443.9 
InternationalInternational8.9 7.4 27.6 27.2 
Other CostsOther Costs(82.1)(75.8)(256.9)(238.1)
Total Adjusted Income from OperationsTotal Adjusted Income from Operations$70.3 $92.0 $231.0 $233.0 
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The following table reconciles the Company's primary measure of segment profitability, Adjusted Income from Operations, to Income from operations:
In millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions
In millions
Three Months Ended March 31,Three Months Ended March 31,
202420242023
Total Reportable Segment Adjusted Income from OperationsTotal Reportable Segment Adjusted Income from Operations$70.3 $92.0 $231.0 $233.0 
Adjusting Items:Adjusting Items:
ERP and System ModernizationERP and System Modernization(4.8)(3.9)(12.9)(13.0)
ERP and System Modernization
ERP and System Modernization
Intangible AmortizationIntangible Amortization(27.9)(31.5)(84.2)(94.7)
Operational Optimization
Portfolio Optimization
Portfolio Optimization(5.0)(1.4)(64.8)(2.7)
Litigation, Settlements and Regulatory ComplianceLitigation, Settlements and Regulatory Compliance(5.3)(2.6)(22.4)(26.0)
Asset Impairments(3.1)(2.0)(6.5)(2.0)
Litigation, Settlements and Regulatory Compliance
Litigation, Settlements and Regulatory Compliance
Income from operationsIncome from operations$24.2 $50.6 $40.2 $94.6 
Income from operations
Income from operations
The Company is currently evaluating the impact of ASU 2023-07 on disclosures to our Condensed Consolidated Financial Statements, which is not expected to be material. See Note 1 – Basis of Presentation and Summary of Significant Accounting Policies for further information.
NOTE 89 — COMMITMENTS AND CONTINGENCIES
Legal Proceedings
The Company operates in highly regulated industries and responds to regulatory inquiries or investigations from time to time that may be initiated for a variety of reasons. At any given time, the Company has matters at various stages of resolution with the applicable government authorities. The Company is also routinely involved in actual or threatened legal actions, including those involving alleged personal injuries and commercial, employment, environmental, tax, and other issues. The outcomes of these matters are not within the Company’s complete control and may not be known for prolonged periods of time. In some actions, claimants seek damages, as well as other relief, including injunctive relief, that could require significant expenditures or result in lost revenue.
In accordance with applicable accounting standards, the Company establishes an accrued liability for loss contingencies related to legal and regulatory matters when the loss is both probable and reasonably estimable. If the reasonable estimate of a probable loss is a range, and no amount within the range is a better estimate than any other, the minimum amount of the range is accrued. If a loss is not probable or a probable loss is not reasonably estimable, no liability is recorded. When determining the estimated loss or range of loss, significant judgment is required to estimate the amount and timing of a loss to be recorded. These accruals represent management’s best estimate of probable losses and, in such cases, there may be an exposure to loss in excess of the amounts accrued. Estimates of probable losses resulting from litigation and regulatory proceedings are difficult to predict. Legal and regulatory matters inherently involve significant uncertainties based on, among other factors, the jurisdiction and stage of the proceedings, developments in the applicable facts or law, and the unpredictability of the ultimate determination of the merits of any claim, any defenses the Company may assert against that claim, and the amount of any damages that may be awarded. The Company’s accrued liabilities for loss contingencies related to legal and regulatory matters may change in the future as a result of new developments, including, but not limited to, the occurrence of new legal matters, changes in the law or regulatory environment, adverse or favorable rulings, newly discovered facts relevant to the matter, or changes in the strategy for the matter. Regardless of the outcome, litigation can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors.
Contract Class Action and Opt Out Lawsuits. Beginning on March 12, 2013, the Company was served with several class action complaints filed in federal and state courts in several jurisdictions. These complaints asserted, among other things, that the Company had imposed unauthorized or excessive price increases and other charges on its customers in breach of its contracts and in violation of the Illinois Consumer Fraud and Deceptive Business Practices Act. The complaints sought certification of the lawsuit as a class action and the award to class members of appropriate damages and injunctive relief. These related actions were ultimately transferred to the United States District Court for the Northern District of Illinois for centralized pretrial proceedings.
The parties reached a settlement agreement, as previously disclosed, which obtained court approval on March 8, 2018. Under the terms of the SQ Settlement, the Company admitted no fault or wrongdoing whatsoever, and it entered into the SQ Settlement to avoid the cost and uncertainty of litigation.
Certain class members who have opted out of the SQ Settlement have filed lawsuits against the Company, and the Company has reached a settlement in principle with the plaintiffs in the remaining opt out actions, subject to documentation. The Company has made an accrual in respect of these collective matters consistent with its accrual policies described above, which is not material.
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Government Investigations.As previously reported, the Company entered into a deferred prosecution agreement (“DPA”) with the DOJ in 2022 in connection with its resolution of investigations by the DOJ, SEC, and various authorities in Brazil relating to the Company’s compliance with the FCPA andor other anti-corruption laws with respect to operations in Latin America. Under the DPA, the DOJ agreed to defer criminal prosecution of the Company for a period of three years for charges of conspiring to violate the anti-bribery and books and records provisions of the FCPA. If the Company remains in compliance with the DPA during its three-year term, the deferred charge against the Company will be dismissed with prejudice. Under the Company's settlement with the SEC, the Company entered into an administrative resolution with the SEC with respect to violations of the anti-bribery, books and records and internal controls provisions of the FCPA. The Company also agreed to pay fines, penalties and disgorgement to the DOJ, SEC and various Brazil authorities in a total amount of approximately $90 million. In April 2023, the last settlement with a foreign authority obtained final approval. In the second quarter of 2023, the Company substantially completed its payment obligations under the settlements. In addition, under the settlements with the DOJ and with the SEC, the Company has engaged an independent compliance monitor for two years and will undertake compliance with self-reporting obligations for an additional year. If the Company remains in compliance with the DPA during the remainder of its three-year term, deferred charges against the Company will be dismissed with prejudice.
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The Company is cooperating with an investigation by the office of the United States Attorney for the Southern District of New York (“SDNY”) and the United States Environmental Protection Agency into the Company’s historical compliance with federal environmental statutes, including the Resource Conservation and Recovery Act, in connection with the collection, transportation and disposal of hazardous waste by the Company’s former Domestic Environmental Solutions business unit. The Company has made an accrual in respect of this matter consistent with its accrual policies described above, which is not material.
The Company understands that the SDNY investigation discussed above also concerned allegations of False Claims Act (“FCA”) violations made in a qui tam action filed under seal in the United States District Court for the Southern District of New York, purportedly on behalf of the United States, California and several other states. The Company understands that the United States, California, and the other states named in the qui tam action have completed their investigations into alleged FCA violations and have declined to participate in the qui tam action. The Company has not been served with the qui tam Complaint but intends to defend itself vigorously if the qui tam relator pursues its action. The Company has not accrued any amounts in respect of this action and cannot estimate the reasonably possible loss or any range of reasonably possible losses that the Company may incur. The Company is unable to make such an estimate because, based on what the Company knows now, in the Company’s judgment, the factual and legal issues presented in this matter are sufficiently unique that the Company is unable to identify other circumstances sufficiently comparable to provide guidance in making estimates.
Environmental, Regulatory and Indemnity Matters. The Company is subject to various federal, state and local laws and regulations. In the ordinary course of business, we are routinely involved in government enforcement proceedings, private lawsuits, and other matters alleging non-compliance by the Company with applicable law. The issues involved in these proceedings generally relate to alleged violations of existing permits or other requirements, or alleged liability due to our current operations, pre-existing conditions at the locations where we operate, and/or successor or predecessor liability associated with our portfolio optimization strategy. From time to time, the Company may be subject to fines or penalties in regulatory proceedings relating primarily to waste treatment, storage or disposal facilities.
Enviri Indemnification.Effective April 6, 2020, the Company completed the divestiture of its Domestic Environmental Solutions business to Enviri Corporation. Pursuant to the Purchase Agreement, the Company may have liability under certain indemnification claims for matters relating to the Domestic Environmental Solutions business, including potentially with respect to the SDNY investigation described above, the DEA Investigation matter discussed below, and other matters. Consistent with its accrual policies described previously, the Company has made accruals on various of these matters, which are neither individually nor collectively material.
Rancho Cordova, California, NOVs. On June 25 and 26, 2018, the California DTSC conducted a Compliance Enforcement Inspection of the Company’s former Domestic Environmental Solutions facility in Rancho Cordova, California. On February 14, 2020, DTSC filed an action in the Superior Court for the State of California, Sacramento County Division, alleging violations of California’s Hazardous Waste Control Law and the facility’s hazardous waste permit arising from the inspection. The Company has reached a settlement in principle with the DTSC, subject to final documentation, with respect to these claims and any potential claims stemming from the search warrant executed in conjunction with the DEA inspection of the Rancho Cordova facility described below. The Company has made an accrual in respect of the settlement consistent with its accrual policies described above, which is not material.
Rancho Cordova, California, Permit RevocationRevocation.. Separately, on August 15, 2019, the Company received from DTSC a written Intent to Deny Hazardous Waste Facility Permit Application for the Rancho Cordova facility. Following legal
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challenges, that DTSC action became final as of April 8, 2022, triggering an obligation to execute the closure plan set forth in the facility's permit. Consistent with its accrual policies described previously, the Company has made an accrual in the amount of its estimate of closure costs reasonably likely to be incurred and indemnified to Enviri under the Purchase Agreement, which is not material.
DEA Investigation. On February 11, 2020, the Company received an administrative subpoena from the DEA, which executed a search warrant at the Company’s former Domestic Environmental Solutions facility at Rancho Cordova, California and an administrative inspection warrant at the Company’s former facility in Indianapolis, Indiana for materials related to the former Domestic Environmental Solutions business of collecting, transporting, and destroying controlled substances from retail customers (the “ESOL Retail Controlled Substances Business”). On that same day, agents from the DTSC executed a separate search warrant at the Rancho Cordova facility. Since that time, the U.S. Attorney’s Office for the Eastern District of California (“USAO EDCA”) has been overseeing criminal and civil investigations of the ESOL Retail Controlled Substances Business. The USAO EDCA has informed the companyCompany that the investigations relate to the Company’s operation and sale of its former ESOL Retail Controlled Substances Business and that the Company and some of its current or former employees may have civil and criminal liability under the Controlled Substances Act related to that business, and that the USAO EDCA is continuing the criminal investigation of the Company for potential violations of the Controlled Substances Act and other federal criminal statutes.statutes related to that business. The Company is cooperating with the civil and criminal investigations, which are ongoing.
The Company has not accrued any amounts in respect of these investigations and cannot estimate the reasonably possible loss or any range of reasonably possible losses that the Company may incur. The Company is unable to make such an estimate because, based on what the Company knows now, in the Company’s judgment, the factual and legal issues presented in this matter are sufficiently unique that the Company is unable to identify other circumstances sufficiently comparable to provide guidance in making estimates.
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European Retrovirus Investigations. InDuring the Covid-19 pandemic and in conjunction with Europol, governmental authorities of Spain and Portugal have conducted coordinated inspections ofat a large number of medical waste management facilities, including Stericycle facilities, relating to the transportation, management and disposal of waste that may behave been infected with the COVID-19 virus, and related matters. The inspections have resulted in proceedings, in Spain, in which the Company is vigorously defending itself.
The Company has not accrued any amounts in respect of these investigations, as it cannot estimate the reasonably possible loss or any range of reasonably possible losses that the Company may incur. The Company is unable to make such an estimate because, based on what the Company knows now, in the Company’s judgment, the factual and legal issues presented in this matter are sufficiently unique that the Company is unable to identify other circumstances sufficiently comparable to provide guidance in making estimates.
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Safe Harbor Statement
This document may contain forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. When we use words such as “believes”, “expects”, “anticipates”, “estimates”, “may”, “plan”, “will”, “goal”, or similar expressions, we are making forward-looking statements. Forward-looking statements are prospective in nature and are not based on historical facts, but rather on current expectations and projections of our management about future events and are therefore subject to risks and uncertainties, which could cause actual results to differ materially from the future results expressed or implied by the forward-looking statements. Factors that could cause such differences include, among others, SOP pricing volatility or pricing volatility in other commodities, decreases in the volume of regulated wastewastes or personal and confidential information collected from customers, the ability to complete our system modernization efforts, and disruptions resulting from deployment of our ERP system,systems, disruptions in our supply chain, disruptions in or attacks on data information technology systems, labor shortages, a recession or economic disruption in the U.S. and other countries, inflationary cost pressure in labor, supply chain, energy, and other expenses, rising interest rates or a downgrade in our credit rating resulting in an increase in interest expense, changing market conditions in the healthcare industry, competition and demand for services in the regulated waste and secure information destruction industries, SOP pricing volatility or pricing volatility in other commodities, changes in the volume of paper processed by our secure information destruction business and the revenue generated from the sale of SOP, inflationary cost pressure in labor, supply chain, energy, and other expenses, foreign exchange rate volatility in the jurisdictions in which we operate, changes in governmental regulation of the collection, transportation, treatment and disposal of regulated waste or the proper handling and protection of personal and confidential information, the level of government enforcement of regulations governing regulated waste collection and treatment or the proper handling and protection of personal and confidential information, reliance on third parties to provide a varietythe outcome of services, our ability to realize expected financial benefits from our continuous improvement efforts,pending, future or settled litigation or investigations, self-insurance claims and settlements, charges related to portfolio optimization or the failure of acquisitions or divestitures to achieve the desired results, failure to consummate transactions with respect to non-core businesses, the obligations to service substantial indebtedness and comply with the covenants and restrictions contained in our credit agreements and notes,Senior Notes, rising interest rates or a downgrade in our credit rating resulting in an increase in interest expense, political, economic, war, and other risks related to our foreign operations, pandemics and the resulting impact on the results of operations, long-term remote work arrangements which may adversely affect our business, supply chain disruptions, disruptions in transportation services, restrictions on the ability of our team members to travel, closures of our facilities or the facilities of our customers and suppliers, changes in the volume of paper processed by our secure information destruction business and the revenue generated from the sale of SOP, weather and environmental changes related to climate change, requirements of customers and investors for net carbon zero emissions strategies, and the introduction of regulations for greenhouse gases, which could negatively affect our costs to operate, the outcome of pending, future or settled litigation or investigations, including the investigation by the DEA discussed in our SEC reports and litigation or investigations with respect to the U.S. Foreign Corrupt Practices Act and foreign anti-corruption laws, failure to maintain an effective system of internal control over financial reporting, as well as other factors described in our filings with the SEC, including our 20222023 Form 10-K and subsequent Quarterly Reports on Form 10-Q. As a result, past financial performance should not be considered a reliable indicator of future performance, and investors should not use historical trends to anticipate future results or trends. We disclaim any obligation to update or revise any forward-looking or other statements contained herein other than in accordance with legal and regulatory obligations.
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Overview
Stericycle, Inc., is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protect people and brands, promote health and well-being and safeguard the environment. Through our family of brands, Stericycle serves customers in North America and Europe with solutions for regulated wasteto safely manage materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. To our customers, team members and compliance services and secure information destruction.the communities we serve, Stericycle is a company that protects what matters.
Key business highlights include:
Successfully deployedImproved diluted earnings per share by $0.02 compared to the ERP in the U.S. Regulated Waste and Compliance Services business in the thirdfirst quarter of 2023.
Improved cash flow from operations by $150.2 million for the nine months ended September 30, 2023,Grew RWCS organic revenues(1) 2.1% compared to 2022.the first quarter of 2023.
DivestedCompleted our dental recycling businesspreviously disclosed workforce reduction in the Netherlands and UAE SID joint venture in the third quarter and our Romania regulated waste business in October 2023.
Other Developments
Continuing through the thirdfirst quarter of 2023, we have experienced inflationary cost increases in our underlying expenses, including fleet and facilities. Our quality of revenue initiative has continued to work to create a more flexible pricing model with necessary levers to adjust for inflationary cost challenges. We have the following pricing levers: (i) standardization of contractual language to build in pricing flexibility, affording us the opportunity to adjust pricing at contract anniversary and renewal, (ii) ability to adjust our rates at point of contracting for all new customers and purchasers of our one-time services, and (iii) ability to adjust surcharges and fees providing inflationary cost protection for commodity and other price volatility (e.g., fuel, SOP, environmental surcharges and service cost recovery fee).
Within RWCS, we are seeing evolving dynamics among our national accounts, which includes customers like retail pharmacies and nationwide healthcare service providers. Our national account customer base generally remained consistent, despite the economic headwinds they're facing. As some of these customers reduce their footprint, our service stops in this segment have also contracted. Similar to RWCS, our national SID customers are experiencing a reset in their post-COVID pandemic office footprint. Across the SID business, we believe we remain an essential service2024 and are retaining these customer relationships, but have seen service stops decline, mainly driven by customer site closureson track to realize an estimated $40-$45 million of in-year cost savings.
(1) See Results of Operations, Revenues for a reconciliation between total U.S. GAAP Revenues and reduced service frequencies.Organic Revenues.
Key Business Priorities
In 2023,2024, we are pivoting to our fivenext generation of key business priorities remain the following:to drive margin expansion and deliver value:
Quality of revenueCommercial and Service Excellence We have been executing against our foundational initiatives we launched to drivewill focus on driving profitable revenue qualitygrowth by delivering a differentiated value proposition and are executing against our next phase: (i) expanding service penetration, (ii) improvinga seamless customer implementation velocity, and (iii) deepening customer partnerships by developing enhanced solutions.experience as a trusted compliance partner.
Operational efficiency, modernization, and innovationExcellence We have been executing on our foundational initiatives we launchedplan to drive operational efficiency, modernizationmargin improvement, harnessing a streamlined and innovationtalented workforce, modern technologies, updated and are executing on our next phase: (i) infrastructurenew facilities, and system modernization, (ii) fleet replacement and route and long-haul network improvements and (iii) SafeShield container rationalization and modernization.a refreshed fleet.
ERP implementationDigital Implementation We successfully deployedWe will begin to leverage digital, data, and AI capabilities to further deliver commercial and service excellence and efficiencies across our network and shared services, using the North America ERP tofoundation of the U.S. RWCS business in the third quarter of 2023. Almost all of our U.S. team members are now leveraging the new technology. We continue to observe improvement in our team members' performance as they leveraged the technology and data flow. We commenced activities for the international system modernization in the second half of 2022.modern ERP.
Portfolio optimizationStrategic Capital Allocation We expectnow have the cash generation and strong balance sheet to continue evaluating opportunities to further optimize our portfolio through a combination of asset rationalizations and strategic accretive tuck-in acquisitions, which streamline our portfolio of businesses and allow us to focus more deeply oncontinue to invest in ourselves, consider tuck-in acquisitions in our core businesses. Throughout 2023, we divested eight businesses, demonstrating significant progress in executing our portfolio optimization priority. These divestitures primarily included Brazil, Republic of Korea, Australia, Singapore, and Romania operationsevaluate the potential for net proceeds of approximately $85 million.
Debt reduction andshare repurchases, while maintaining a targeted debt leverage improvementratio between 2.5X-3.0X.We have reduced total net debt to $1.28 billion as of September 30, 2023. As of September 30, 2023, we have maintained our amended Credit Agreement defined Debt Leverage Ratio target of below 3.00X.
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Certain Key Priorities and Other Significant Matters
The following table identifies certain key priorities and other significant matters impacting our business and how they are classified in the Condensed Consolidated Statements of Income (Loss):Income:
In millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions
In millions
Three Months Ended March 31,Three Months Ended March 31,
202420242023
Pre-tax items:Pre-tax items:
Included in CORIncluded in COR
Included in COR
Included in COR
Operational Optimization
Asset Impairments$— $— $3.4 $— 
Operational Optimization
Operational Optimization
Total included in CORTotal included in COR— — 3.4 — 
Total included in COR
Total included in COR
Included in SG&AIncluded in SG&A
ERP and System ModernizationERP and System Modernization4.8 3.9 12.9 13.0 
ERP and System Modernization
ERP and System Modernization
Intangible AmortizationIntangible Amortization27.9 31.5 84.2 94.7 
Operational Optimization
Portfolio OptimizationPortfolio Optimization0.8 1.4 1.4 2.7 
Litigation, Settlements and Regulatory ComplianceLitigation, Settlements and Regulatory Compliance5.3 2.6 22.4 26.0 
Asset Impairments3.1 2.0 3.1 2.0 
Total included in SG&ATotal included in SG&A41.9 41.4 124.0 138.4 
Total included in SG&A
Total included in SG&A
Divestiture losses, netDivestiture losses, net4.2 — 63.4 — 
Total included in Income from operations
Total included in Income from operations
Total included in Income from operationsTotal included in Income from operations$46.1 $41.4 $190.8 $138.4 
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ERP and System Modernization
For the periods presented of the ERP and System Modernization, we have recognized the following, reported in Other Costs:
In millions
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
In millions
In millions
Three Months Ended March 31,Three Months Ended March 31,
202420242023
North AmericaNorth America
Operating expenditures
Operating expenditures
Operating expendituresOperating expenditures$3.6 $3.9 $11.3 $13.0 
Capital expendituresCapital expenditures5.6 5.0 14.3 9.1 
Total North AmericaTotal North America$9.2 $8.9 $25.6 $22.1 
InternationalInternational
Operating expenditures
Operating expenditures
Operating expendituresOperating expenditures$1.2 $— $1.6 $— 
Capital expendituresCapital expenditures— — — — 
Total InternationalTotal International$1.2 $— $1.6 $— 
Total operating expendituresTotal operating expenditures$4.8 $3.9 $12.9 $13.0 
Total capital expenditures
Total capital expenditures
Total capital expendituresTotal capital expenditures5.6 5.0 14.3 9.1 
Total ERP and System ModernizationTotal ERP and System Modernization$10.4 $8.9 $27.2 $22.1 
Total ERP and System Modernization
Total ERP and System Modernization
Upon the deployment of the ERP in our U.S. RWCS business in the third quarter of 2023, certain costs became incremental information technology ongoing costs for running the new system, including maintenance, licensing, and depreciation expenses. North America continues to invest in certain ERP enhancements. Our international ERP system modernization commenced in 2022, which includes enhancements and upgrades associated with European based RWCS and SID operations. We will continue to incur the current level of costs to maintain the legacy suite of applications also used by our European businesses during the system modernization.
Intangible Amortization
See table above of certain key priorities and other significant matters for intangible amortization expenses from acquisitions for the periods presented and how they are classified in the Condensed Consolidated Statements of Income (Loss). The decrease in amortization expense is a result of divestitures and certain intangible assets that have reached the end of their useful lives.
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Operational Optimization
See table above of certain key priorities and other significant matters for operational optimization for the periods presented, and how they are classified in the Condensed Consolidated Statements ofIncome.
In October 2023,February 2024, the Company recognized Operational Optimization severance charges of approximately $3.0$5.6 million related to a workforce reduction, split between our North America and International segments, related to headcount reduction which is expected to provide annual savings of approximately $21.0 million to $24.0 million beginning in the first half of 2024. We had also reduced our overall workforce in our retained businesses through careful hiring and managing attrition which will provide annual savings of approximately $11.0 million to $13.0 million in 2024.
In the fourth quarter of 2023, the Company recognized Operational Optimization charges of $4.1 million primarily related to severance associated with workforce reduction, split between North America and International segments, and closure of an International facility. These workforce reduction actions are expected to provide annual savings of approximately $8.0 million. As we execute our operational efficiency priorities, system modernization, and portfolio optimization, we will continue to evaluate our operating needs and prospectively adjust our work force to align. million in 2024.
As we continue to consider each Operational Optimization activity, the amount, the timing and recognition of charges will be affected by the occurrence of commitments and triggering events as defined under U.S. GAAP, among other factors. We may incur more charges and cash expenditures than estimated and may not realize the expected improvement or cost savings on its planned time frame or at all. For additional information, see Part I, Item I. Financial Statements; Note 34 — Restructuring Divestitures, and Asset ImpairmentsDivestitures in the Condensed Consolidated Financial Statements.
Portfolio Optimization
See table above of certain key priorities and other significant matters for portfolio optimization (including Divestiture losses, net) for the periods presented, and how they are classified in the Condensed Consolidated Statements of Income (Loss).Income. Consulting and professional fees are reported in Other Costs, while Divestiture losses, net are included in their respective segment.
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Acquisition
We regularly evaluate the competitive environment and consider opportunistic acquisitions to strengthen our core businesses. We believe acquisitions, when appropriately valued and constructively integrated, are an efficient way to gain customers, scale treatment operations, and build customer density for transportation. We expect to focus on accretive tuck-in acquisitions. For additional information, see Part I, Item I. Financial Statements; Note 3— Acquisition in the Condensed Consolidated Financial Statements.
Divestitures
We evaluate our portfolio of services on an ongoing basis with a country-by-country and service line-by-service line approach to assess long-term potential and identify potential business candidates for divestiture. Divestitures resulting from this evaluationResulting divestitures may cause us to record significant charges, including those related to goodwill, other intangible assets, long-lived assets, and cumulative translation adjustments. For additional information, see Part I, Item I. Financial Statements; Note 34 — Restructuring Divestitures, and Asset ImpairmentsDivestitures in the Condensed Consolidated Financial Statements.
Litigation, Settlements and Regulatory Compliance
We operate in highly regulated industries and must address regulatory inquiries or respond to investigations from time to time. We have also been involved in a variety of civil litigation from time to time. Certain of these matters are detailed in Part I, Item I. Financial Statements; Note 89 Commitments and Contingencies in the Condensed Consolidated Financial Statements. Our financial results may also include considerations of non-recurring matters including settlements, environmental remediation, and legal related consulting and professional fees.
See table above of certain key priorities and other significant matters for litigation, settlements and regulatory compliance charges. Among other things, the table reflects consulting and professional fees (including FCPA monitoring fees which commenced in 2023), contingent liability provisions and settlements, net of insurance recoveries,indirect tax provisions and credits impacting our business for the periods presented, primarily in Other Costs. The three months ended September 30, 2023 includes professional fees and certain contingent liability provisions of $5.3 million. The nine months ended September 30, 2023 includes professional fees and certain contingent liability provisions of $17.7 million, a value-added tax reclaim credit of $6.0 million, a settlement charge associated with a vendor dispute of $6.0 million, and other settlement charges of $5.6 million, of which $11.6 million was paid in the third quarter of 2023. In the nine months ended September 30, 2022, we accrued an additional $9.6 million for the FCPA Settlement, bringing the total cumulative charge to approximately $90 million. In nine months ended September 30, 2022, the Company paid a total of $81.0 million due to the DOJ, the SEC, and Brazil authorities in accordance with the FCPA Settlement. In the second quarter of 2023, the Company paid substantially all of the remaining settlement amounts due to the DOJ and Brazil authorities. See Part I, Item I. Financial Statements; Note 89 Commitments and Contingencies in the Condensed Consolidated Financial Statements for additional details.
Asset Impairments
See table above of certain key priorities and other significant matters for asset impairments for the periods presented and how they are classified in the Condensed Consolidated Statements of Income (Loss).
Impairment charges may be recognized in future periods to the extent changes in factors or circumstances occur, including deterioration in the macroeconomic environment or in the equity markets, including the market value of our common shares, deterioration in our performance or our future projections, or changes in our plans for one or more reporting units or specified long-lived assets, among other factors. For additional information, see Part I, Item I.Financial Statements;Note 3Restructuring, Divestitures, and Asset Impairments in the Condensed Consolidated Financial Statements.
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Results of Operations
Three and Nine Months Ended September 30, 2023March 31, 2024 Compared to Three and Nine Months Ended September 30, 2022:March 31, 2023:
Revenues (including Segment Revenues)
We analyze revenues by revenue service category and reportable segment which were as follows:
Three Months Ended September 30,
In millions
Components of Change (%)(1)
20232022Change ($)Change (%)
Organic Growth(2)
Divestitures
Foreign Exchange(3)
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
In millionsIn millions
Components of Change (%)(1)
202420242023Change ($)Change (%)
Organic Growth(2)
AcquisitionDivestitures
Foreign Exchange(3)
Revenue by ServiceRevenue by Service
Regulated Waste and Compliance Services
Regulated Waste and Compliance Services
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$439.9 $447.8 $(7.9)(1.8)%4.1 %(6.7)%1.1 %$447.8 $$451.3 $$(3.5)(0.8)(0.8)%2.1 %0.2 %(3.5)%0.5 %
Secure Information Destruction ServicesSecure Information Destruction Services213.6 242.5 (28.9)(11.9)%(11.6)%(1.0)%0.5 %Secure Information Destruction Services217.1 233.0 233.0 (15.9)(15.9)(6.8)(6.8)%(6.3)%0.1 %(1.1)%0.3 %
Total RevenuesTotal Revenues$653.5 $690.3 $(36.8)(5.3)%(1.6)%(4.7)%0.9 %Total Revenues$664.9 $$684.3 $$(19.4)(2.8)(2.8)%(0.8)%0.1 %(2.7)%0.4 %
North AmericaNorth America
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$368.0 $369.7 $(1.7)(0.5)%3.9 %(4.1)%(0.1)%
Secure Information Destruction Services189.1 215.1 (26.0)(12.1)%(11.9)%— %(0.2)%
Total North America Segment$557.1 $584.8 $(27.7)(4.7)%(2.1)%(2.6)%(0.1)%
International
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$71.9 $78.1 $(6.2)(7.9)%5.4 %(18.9)%6.6 %
Secure Information Destruction Services24.5 27.4 (2.9)(10.6)%(9.2)%(8.7)%6.4 %
Total International Segment$96.4 $105.5 $(9.1)(8.6)%1.3 %(16.2)%6.6 %
Nine Months Ended September 30,
In millions
Components of Change (%)(1)
20232022Change ($)Change (%)
Organic Growth(2)
Divestitures
Foreign Exchange(3)
Revenue by Service
Regulated Waste and Compliance Services$1,335.9 $1,348.9 $(13.0)(1.0)%4.6 %(5.2)%(0.2)%
Secure Information Destruction Services671.4 685.5 (14.1)(2.1)%(1.1)%(0.5)%(0.5)%
Total Revenues$2,007.3 $2,034.4 $(27.1)(1.3)%2.6 %(3.6)%(0.3)%
North America
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$1,103.1 $1,097.5 $5.6 0.5 %5.0 %(4.1)%(0.2)%$376.5 $$368.7 $$7.8 2.1 2.1 %1.9 %0.2 %— %— %
Secure Information Destruction ServicesSecure Information Destruction Services592.6 599.7 (7.1)(1.2)%(0.7)%— %(0.4)%Secure Information Destruction Services192.7 204.7 204.7 (12.0)(12.0)(5.9)(5.9)%(6.0)%0.1 %— %— %
Total North America SegmentTotal North America Segment$1,695.7 $1,697.2 $(1.5)(0.1)%2.9 %(2.7)%(0.3)%Total North America Segment$569.2 $$573.4 $$(4.2)(0.7)(0.7)%(0.9)%0.2 %— %— %
InternationalInternational
Regulated Waste and Compliance ServicesRegulated Waste and Compliance Services$232.8 $251.4 $(18.6)(7.4)%2.5 %(9.7)%— %
Regulated Waste and Compliance Services
Regulated Waste and Compliance Services$71.3 $82.6 $(11.3)(13.7)%3.0 %— %(18.5)%2.3 %
Secure Information Destruction ServicesSecure Information Destruction Services78.8 85.8 (7.0)(8.2)%(3.8)%(3.9)%(0.6)%Secure Information Destruction Services24.4 28.3 28.3 (3.9)(3.9)(13.8)(13.8)%(8.4)%— %(8.7)%2.7 %
Total International SegmentTotal International Segment$311.6 $337.2 $(25.6)(7.6)%0.8 %(8.2)%(0.2)%Total International Segment$95.7 $$110.9 $$(15.2)(13.7)(13.7)%(0.2)%— %(16.0)%2.4 %
(1)Components of Change % in summation may not crossfoot to the total Change % due to rounding.
(2)Organic growth is change in Revenues which includes SOP pricing and volume and excludes the impactimpacts of divestitures, an acquisition, and foreign exchange.exchange rates.
(3)The comparisons at constant currency rates (foreign exchange) reflect comparative local currency balances at prior period’s foreign exchange rates. We calculated these percentages by taking current period reported Revenues less the respective prior period reported Revenues, divided by the prior period reported Revenues, all at the respective prior period’s foreign exchange rates. This measure provides information on the change in Revenues assuming that foreign currency exchange rates have not changed between the prior and the current period. Management believes the use of this measure aids in the understanding of changes in Revenues without the impact of foreign currency.
Revenues for the third quarter of 2023 were $653.5 million, a decrease of $36.8 million, or 5.3%, compared to $690.3 million for the third quarter of 2022. The decrease was primarily due to impacts of divestitures of $32.4 million or 4.7%, which includes the divestiture of CRS in the fourth quarter of 2022 and International businesses in 2023, partially offset by favorable foreign exchange rates of $6.1 million or 0.9%. Organic revenues decreased $10.5 million, or 1.6%. RWCS organic revenues grew $17.4 million, or 4.1%, mainly driven by our pricing actions, which include pricing in existing contracts, new customer pricing, surcharges and fees. SID organic revenues declined $27.9 million, or 11.6%, which was primarily due to lower commodity indexed revenues, including lower sorted office paper and lower SID fuel and environmental surcharges.
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Revenues for the nine months ended September 30, 2023,first quarter of 2024 were $2,007.3$664.9 million, a decrease of $27.1$19.4 million, or 1.3%2.8%, compared to $2,034.4$684.3 million for the nine months ended September 30, 2022.first quarter of 2023. The decrease was primarily due to impacts of divestitures of $73.0$17.7 million, or 3.6%, which includes the divestiture of CRS in the fourth quarter of 2022 and certain International operations in 2023, and unfavorablewas partially offset by favorable foreign exchange rates of $5.2$2.8 million or 0.3%. Organicand an acquisition of $0.9 million. Organic revenues increased $51.1in RWCS grew $9.0 million,, or 2.6%.RWCS while SID organic revenues grew $58.7 million, or 4.6%, mainly drivenwere lower by our pricing actions. $14.4 million. The decline in SID organic revenue declined $7.7 million, or 1.1%, which was mainly due to lower commodity indexedcommodity-indexed revenues including lower sorted office paper and lowerof $19.8 million, which was partially offset by higher SID service revenues of $5.4 million, excluding the impact of fuel and environmental surcharges.
North America revenues decreased $27.7$4.2 million, or 4.7%0.7%, infor the third quarter of 2023,three months ended March 31, 2024, to $557.1$569.2 million from $584.8$573.4 million infor the third quarter of 2022. The decrease was primarily due to the impacts of the CRS divestiture in the fourth quarter of 2022 of $15.3 million, or 2.6% and unfavorable foreign exchange rates of $0.8 million, or 0.1%.three months ended March 31, 2023. Organic revenues decreased $11.6$5.1 million, or 2.1%0.9%, primarilymainly a result of decreased SID organic revenues driven by lower SID commodity-indexed revenues due to lower commodity indexed revenues, including lower sorted office paper and lower SID fuel an environmental surcharges. These decreases were partially offset by higher RWCS organic revenues which were mainly driven by our pricing actions.
North America revenues decreased $1.5 million, or 0.1%, for the nine months ended September 30, 2023, to $1,695.7 million from $1,697.2 million for the nine months ended September 30, 2022. Organic revenues increased $48.6 million, or 2.9%, primarily due to RWCS organic revenue increases which were mainly driven by our pricing actions. SID organic revenues decreased due to lower sorted office paperSOP and lower SID fuel and environmental surcharges. Additionally, the impactWe continue to see headwinds in SID service stops with our national customers, driven by both recent competitive losses of the CRS divestituremostly low margin stops within existing customers and site closures. This decrease was $45.4 million, or 2.7%, and unfavorable foreign exchange rates were $4.6 million, or 0.3%.partially offset by increased RWCS organic revenues, which was mainly driven by our pricing levers.
International revenues decreased $9.1$15.2 million, or 8.6%13.7%, infor the third quarter of 2023,three months ended March 31, 2024, to $96.4$95.7 million from $105.5$110.9 million infor the third quarter of 2022.three months ended March 31, 2023. The decrease was primarily due to the impact of divestituresa divestiture of $17.1$17.7 million, or 16.2%16.0%, and decreased organic SID revenues due to lower recycled paperSOP rates and volume. These decreases were partially offset by higher organic RWCS revenues due to pricing levers offset by lower waste volumes. Additionally,and favorable foreign exchange rates increased revenues by $7.0of $2.8 million, or 6.6%2.4%.
International revenues decreased $25.6 million, or 7.6%, for the nine months ended September 30, 2023, to $311.6 million from $337.2 million for the nine months ended September 30, 2022. The decrease was primarily due to the impact of divestitures of $27.6 million, or 8.2%, and decreased organic SID revenues due to lower recycled paper rates and volume. These decreases were partially offset by higher organic RWCS revenues due to pricing levers.
Gross profit:
In millions
Three Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Gross profit245.7 37.6 %266.2 38.6 %(20.5)(7.7)%
In millions
Nine Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
$ In millions
$ In millions
$ In millions
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023Change
$$% Revenues$% Revenues$%
Gross profitGross profit757.8 37.8 %771.1 37.9 %(13.3)(1.7)%Gross profit254.9 38.3 38.3 %261.0 38.1 38.1 %(6.1)(2.3)(2.3)%
For the three months ended September 30, 2023,March 31, 2024, compared to the 20222023 comparable period, the decrease in gross profit was primarily due to lower SID commodity indexed revenues and the corresponding margin flow through impact, and a self-insurance settlement, partially offset by our pricing leverscost savings and lower labor costs.
For the nine months ended September 30, 2023, compared to the 2022 comparable period, the decrease in gross profit was primarily due to lower commodity indexed revenues and the correspondingother margin flow through impact, higher fleet costs, the impacts of divestitures and foreign exchange rates, partially offset by our pricing levers and lower labor costs.
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through.
SG&A:
In millions
Three Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
SG&A217.3 33.3 %215.6 31.2 %1.7 0.8 %
In millions
Nine Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
$ In millions
$ In millions
$ In millions
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023Change
$$% Revenues$% Revenues$%
SG&ASG&A654.2 32.6 %676.5 33.3 %(22.3)(3.3)%SG&A216.0 32.5 32.5 %216.0 31.6 31.6 %— — — %
For the three months ended September 30, 2023,March 31, 2024, compared to the 2022 comparable period, SG&A increased, primarily due to higher annual incentive and stock based compensation expense, partially offset by the impacts of divestitures, cost savings, and lower bad debt expense.
For the nine months ended September 30, 2023 compared to the 2022 comparable period, we incurred lowerhigher SG&A, chargesas a percentage of revenues, associated with certain key priorities and other significant matters discussed above.above including (i) Operational Optimization and (ii) Litigation, Settlement and Regulatory Compliance matters. Additionally, the remaining change in SG&A was impacted by higher bad debt expense, primarily due to a lower first quarter of 2023 bad debt expense level as a result of improved North America SID collections, partially offset by the impacts of divestiturescost savings and lower bad debt expense. These decreases were partially offset by increased annual incentive and stock basedstock-based compensation expense.
Divestiture losses, net:
In millions
Three Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Divestiture losses, net4.2 0.6 %— — %4.2 nm
In millions
Nine Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Divestiture losses, net63.4 3.2 %— — %63.4 nm
nm - percentage change not meaningful for comparison
$ In millions
Three Months Ended March 31,
20242023Change
$% Revenues$% Revenues$%
Divestiture losses, net— — %5.0 0.7 %(5.0)(100.0)%
For additional information, see Part I, Item I. Financial Statements; Note 34 — Restructuring Divestitures, and Asset ImpairmentsDivestitures in the Condensed Consolidated Financial Statements.
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Segment Profitability:
Segment profitability and a reconciliation of the total for segment profitability to Income from operations was as follows:
In millions
Three Months Ended September 30,Nine Months Ended September 30,
20232022Change 2023 versus 202220232022Change 2023 versus 2022
$% Segment Revenues$% Segment Revenues$%$% Segment Revenues$% Segment Revenues$%
In millions
In millions
Three Months Ended March 31,Three Months Ended March 31,
202420242023Change 2024 versus 2023
$$% Segment Revenues$% Segment Revenues$%
Adjusted Income from OperationsAdjusted Income from Operations
North America
North America
North AmericaNorth America143.5 25.8 %160.4 27.4 %(16.9)(10.5)%460.3 27.1 %443.9 26.2 %16.4 3.7 %149.1 26.2 26.2 %160.3 28.0 28.0 %(11.2)(7.0)(7.0)%
InternationalInternational8.9 9.2 %7.4 7.0 %1.5 20.3 %27.6 8.9 %27.2 8.1 %0.4 1.5 %International12.4 13.0 13.0 %10.3 9.3 9.3 %2.1 20.4 20.4 %
Other CostsOther Costs(82.1)nm(75.8)nm(6.3)(8.3)%(256.9)nm(238.1)nm(18.8)(7.9)%Other Costs(71.0)nmnm(85.9)nmnm14.9 17.3 17.3 %
TotalTotal70.3 10.8 %92.0 13.3 %(21.7)(23.6)%231.0 11.5 %233.0 11.5 %(2.0)(0.9)%Total90.5 13.6 13.6 %84.7 12.4 12.4 %5.8 6.8 6.8 %
Reconciliation to Income from operationsReconciliation to Income from operations
Adjusted Income from OperationsAdjusted Income from Operations70.3 92.0 231.0 233.0 
Adjusted Income from Operations
Adjusted Income from Operations
Adjusting Items Total (1)
Adjusting Items Total (1)
Adjusting Items Total (1)
Adjusting Items Total (1)
(46.1)(41.4)(190.8)(138.4)
Income from operationsIncome from operations24.2 50.6 40.2 94.6 
Income from operations
Income from operations
nm - percentage change not meaningful for comparison
(1)See Part I, Item I. Financial Statements; Note 78 — Segment Reporting in the Condensed Consolidated Financial Statements for more detail.
Adjusted Income from Operations for North America decreased for the three months ended September 30, 2023,March 31, 2024, compared to the 20222023 comparable period, primarily due tothe result of lower RISI rates impacting sorted office paperSID commodity-indexed revenues driven by lower SOP and lower SID fuel and environmental surcharges and their corresponding margin flow through and a self insurance settlement. These decreases higher bad debt expense, which were partially offset by cost savings and lower bad debt expense.
Adjusted Income from Operations for North America increased for the ninemonths ended September 30, 2023, compared to the 2022 comparable period, primarily due to our pricing levers, lower bad debt expense and cost savings. These increases were partially offset by lower commodity indexed revenues and the correspondingother margin flow through impact, and higher fleet costs and the impact of the CRS divestiture.through.
Adjusted Income from Operations for International increased for the three and nine months ended September 30, 2023,March 31, 2024, compared to the respective 20222023 comparable periods. These increases wereperiod. This increase was primarily due to favorable RWCS pricing levers, the impact of divestitures, and foreign exchange rates, which were partially offset by lower SID revenues due to lower recycled paperSOP rates and volume, and higher supply chain and other inflationary costs.volume.
Adjusted Loss from Operations for Other Costs increaseddecreased for the three and nine months ended September 30, 2023,March 31, 2024, compared to the respective 20222023 comparable periods. These increases wereperiod. This decrease was primarily driven by highercost savings, including operational optimization initiatives, and lower incentive and stock-based compensation expense.
Interest expense, net:
$ In millions
Three Months Ended March 31,
20242023Change
$% Revenues$% Revenues$%
Interest expense, net18.4 2.8 %20.4 3.0 %(2.0)(9.8)%
Interest expense, net decreased for the three months ended March 31, 2024, as compared to the 2023 comparable period, primarily due to the decrease in our net debt, partially offset by higher interest rates.
Other income, net:
$ In millions
Three Months Ended March 31,
20242023Change
$% Revenues$% Revenues$%
Other income, net— — %0.2 — %(0.2)(100.0)%
Other income, net is primarily comprised of foreign exchange gains (losses).
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Interest expense, net:
In millions
Three Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Interest expense, net17.4 2.7 %19.8 2.9 %(2.4)(12.1)%
In millions
Nine Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Interest expense, net56.9 2.8 %54.6 2.7 %2.3 4.2 %
Interest expense, net decreased for the three months ended September 30, 2023, as compared to 2022, primarily due to the decrease in our net debt.
Interest expense, net increased for the nine months ended September 30, 2023, as compared to 2022, primarily due to higher weighted-average interest rates on the variable portion of our debt; partially offset by the decrease in our net debt. The nine months ended September 30, 2022 also included $1.1 million in interest income associated with income tax refunds. For further information, see Part I, Item I. Financial Statements; Note 4 — Debt in the Condensed Consolidated Financial Statements.
Other income (expense), net:
In millions
Three Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Other income (expense), net0.1 — %2.3 0.3 %(2.2)(95.7)%
In millions
Nine Months Ended September 30,
20232022Change
$% Revenues$% Revenues$%
Other income (expense), net(0.3)— %0.8 — %(1.1)(137.5)%
Other income (expense), net is primarily comprised of foreign exchange (gains) losses.
Income tax expense:
In millions
Three Months Ended September 30,
20232022Change
$Effective Rate$Effective Rate$%
Income tax expense4.8 69.6 %5.1 15.4 %(0.3)(5.9)%
In millions
Nine Months Ended September 30,
20232022Change
$Effective Rate$Effective Rate$%
$ In millions
$ In millions
$ In millions
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023Change
$$Effective Rate$Effective Rate$%
Income tax expenseIncome tax expense19.1 (112.4)%16.4 40.2 %2.7 16.5 %Income tax expense7.4 36.1 36.1 %8.5 42.9 42.9 %(1.1)(12.9)(12.9)%
For further information, see Part I, Item I. Financial Statements; Note 56 — Income Taxes in the Condensed Consolidated Financial Statements.
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Liquidity and Capital Resources
The Company believes that it has sufficient liquidity to support its ongoing operations and to invest in future growth to create value for its shareholders. Operating cash flows and the Company’s $1.2 billion Credit Facility are the Company’s primary sources of liquidity and are expected to be used for, among other things, payment of interest and principal on the Company’s long-term debt obligations, and capital expenditures necessary to support growth and productivity improvements. As of September 30, 2023,March 31, 2024, we had approximately $1.1$0.4 billion of available capacity in the $1.2 billion Credit Facility. If
The Credit Agreement contains, among other covenants, a financial covenant requiring maintenance of a maximum Credit Agreement Defined Debt Leverage Ratio of 4.00 to 1.00 which includes, among other provisions, $50.0 million of cash add-backs to EBITDA with respect to any four fiscal quarter period ending on or before December 31, 2023. As of March 31, 2024, the Company's 2024 Senior Notes are still outstanding 91 days priorCompany was in compliance with its financial covenants. The Credit Agreement Defined Debt Leverage Ratio was 3.51 to their respective maturity date (the “Springing Maturity Date”), then1.00, which was below the allowed maximum ratio of 4.00 to 1.00 as set forth in the amended Credit Agreement. Expiration of the $50.0 million of such cash add-backs to EBITDA contributed approximately 30 points of increase to the Credit Agreement maturity date will beDefined Debt Leverage ratio as of March 31, 2024 compared to December 31, 2023.
On February 1, 2024, the Springing Maturity Date. The Company currently has the ability and intentissued a redemption notice to refinance the 20242019 Senior Notes on a long-term basis through available capacity under its Revolving Credit Facility. Therefore, asholders for redemption of September 30, 2023, the 2024 Senior Notes remain classified as Long-Term Debt in the Condensed Consolidated Financial Statements. In the nine months ended September 30, 2022, the Company paid a total of $81.0 million due to the DOJ, the SEC, and Brazil authorities in accordance with the FCPA Settlement. The Company has paid substantially all of the settlement amounts due$600 million aggregate principal amount of the outstanding 2019 Senior Notes, and on March 14, 2024 completed the redemption with borrowings from the Revolving Credit facility. The refinancing of the 2019 Senior Notes using the Revolving Credit Facility converted the long-term debt from fixed rate to variable rate as of the DOJ and Brazil authorities.redemption date. For further details concerning these matters, see Part I, Item I. Financial Statements; Note 45 — Debtand Note 8 Commitments and Contingencies in the Condensed Consolidated Financial Statements.
Cash Flow Summary:
The following table shows cash flow information for the Company by activity:
In millionsIn millionsIn millions
Nine Months Ended September 30,
20232022
Three Months Ended March 31,Three Months Ended March 31,
202420242023
Net cash from operating activitiesNet cash from operating activities$193.3 $43.1 
Net cash from investing activitiesNet cash from investing activities(15.5)(103.5)
Net cash from financing activitiesNet cash from financing activities(205.2)56.7 
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents1.1 (7.9)
Net change in cash and cash equivalentsNet change in cash and cash equivalents$(26.3)$(11.6)
Operating Cash Flows: Net cash provided from operating activities increased $150.2decreased $104.0 million in the first ninethree months of 2023,2024, to $193.3an outflow of $54.5 million from $43.1an inflow of $49.5 million in the ninethree months ended September 30, 2022.March 31, 2023. The year-over-yeardecrease was mainly due to an increase of $150.2 million was primarily driven by lower FCPA settlement payments of $72.8 million; improvedin accounts receivables collections,receivable, net of deferred revenues of $55.0$63.1 million due to expected billing and collection delays from the prior U.S. RWCS ERP launch in September 2023; higher annual incentive plan payments of $17.1 million; and lower annual incentive compensation paymentsother net working capital changes of $22.3$23.8 million.
DSO as reported for September 30, 2023March 31, 2024 was 6385 days or 5576 days, net of deferred revenues. During the third quarter of 2023, Stericycle advanced billing for certain RWCS subscription services, which contributed to the higher as reported DSO for September 30, 2023.March 31, 2024. DSO as reported for September 30, 2022March 31, 2023 was 6356 days or 6255 days, net of deferred revenues. The September 30, 2023March 31, 2024 DSO, net of deferred revenues, was lowerhigher as compared to the same period in 2022,2023, mainly driven by the improved timing of SIDU.S. RWCS customer billing and collections.subsequent collections associated with the ERP implementation. Stericycle continues to identify and enhance North America billing and collections processes certain of which are associated with the ERP implementation.
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Investing Cash Flows: Net cash from investing activities increased $88.0decreased $22.3 million in the first ninethree months of 2023,2024, to an outflow of $15.5$56.8 million from $103.5$34.5 million in the ninethree months ended September 30, 2022,March 31, 2023, primarily driven by cash proceeds from divestiturespayments for an acquisition of $84.6$14.0 million in 2023.2024. Cash paid for capital expenditures decreasedincreased by $3.8$6.7 million to $102.2 million from $106.0$43.1 million in the ninefirst three months of 2024 from $36.4 million in the three months ended September 30, 2022March 31, 2023.
Financing Cash Flows: Net cash from financing activities decreased $261.9increased $120.9 million in the first ninethree months of 2023,2024, to an inflow of $109.3 million from an outflow of $205.2 million from an inflow of $56.7$11.6 million in the ninethree months ended September 30, 2022.March 31, 2023. Net repaymentsborrowings on our Credit Facility and Term Loan were $183.3$722.9 million in the ninethree months ended September 30, 2023,March 31, 2024, compared to net borrowings of $73.5$3.9 million in the ninethree months ended September 30, 2022.March 31, 2023. The Company redeemed all of the $600 million aggregate principal amount of the outstanding 2019 Senior Notes on March 14, 2024 with Revolving Credit facility borrowings.
Critical Accounting Policies and Estimates
As discussed in our 20222023 Form 10-K, the preparation of the Condensed Consolidated Financial Statements in conformity with U.S. GAAP requires management to make certain estimates and assumptions that affect the amount of reported assets and liabilities and disclosure of contingent liabilities at the date of the Condensed Consolidated Financial Statements and revenues and expenses during the periods reported. There were no material changes from the information provided therein.
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Item 3. Quantitative and Qualitative Disclosures About Market Risk
In the normal course of business, we are exposed to market risks, including changes in interest rates, certain commodity prices, including SOP, diesel fuel, utilities and foreign currency rates. We do not specifically hedge our exposure to these risks.
We are subject to market risks arising from changes in interest rates which relate primarily to our financing activities. We performed a sensitivity analysis to determine how market rate changes might affect the fair value of our market risk-sensitive debt instruments (variable rate debt), which in aggregate as of September 30, 2023March 31, 2024 were 13.0%62.4% of total aggregate debt. Our potential additional interest expense over one year that would result from a hypothetical, instantaneous and unfavorable change of 100 basis points in the interest rate on all of our variable rate debt would be approximately $1.7$8.8 million on a pre-tax basis.
We are subject to market risks arising from changes in the prices for commodities such as SOP, diesel fuel, and utilities. For example, historically diesel fuel has been approximately five percent of our Cost of Revenues. As the market prices for these commodities increase or decrease, our revenues, operating costs and margins may also increase or decrease. Variability in commodity prices can also impact the margins of our business as certain components of our revenue are structured as a pass through of costs, including fuel surcharges as changes in diesel costs may offset in Revenues through our indexed fuel surcharges at certain levels of pricing.
There were no other material changes from the information provided in our 20222023 Form 10-K.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
The Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act) are effective as of September 30, 2023,March 31, 2024, based on the evaluation of these controls and procedures required by Rule 13a-15(b) or 15d-15(b) of the Exchange Act.
Changes in Internal Control Over Financial Reporting
InDuring the third quarter ofended 2023March 31, 2024, we completed deployment of our ERP system for our U.S. RWCS business. As a result of the ERP system implementation, in the third quarter of 2023 certain internal controls over financial reportingthere were no changes that have been automated, modified, or implemented to address the new control environment associated with the ERP system. Additionally, the Company completed pre-implementation and post-implementation internal control monitoring associated with the launch. While Stericycle believes that this new system will enhance its internal control over financial reporting, there are inherent risks in implementing any new system, and we will continue to evaluate these control changes as part of our assessment of the control design and effectiveness throughout 2023.
There have been no other changes in our internal control over financial reporting that occurred during the third quarter of 2023 that materially affected or are reasonably likely to materially affect our internal control over financial reporting.
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PART II – OTHER INFORMATION
Item 1. Legal Proceedings
Further information pertaining to legal proceedings can be found in Part I, Item I. Financial Statements; Note 89 Commitments and Contingencies in the Condensed Consolidated Financial Statements and is incorporated herein by reference.
Item 1A. Risk Factors
In addition to the other information included in this report, you should carefully consider the factors discussed in Part I, Item 1A. “Risk Factors” in the 20222023 Form 10-K and subsequent Quarterly Reports on Form 10-Q and the factors identified under “Safe Harbor Statement” at the beginning of Part I, Item 2 of this Quarterly Report on Form 10-Q, which could materially affect our business, financial condition, cash flows, or results of operations. The risks described in the 20222023 Form 10-K are not the only risks facing the Company. Additional risks and uncertainties not currently known to the Company or that the Company currently considers immaterial also may materially adversely affect its business, financial condition, and/or operating results. There have been no material changes to the risk factors included in the 20222023 Form 10-K, other than as described below.
We may not realize the expected financial benefits within the anticipated timeline from our continuous improvement efforts including operational efficiency, modernization and innovation actions, among others.
We remain focused on continuous improvements including HCoperational efficiency, modernization, and innovation to control costs and improve performance and efficiencies. We analyze opportunities in areas such as facility footprint, processing capabilities, equipment needs, team member requirements, fleet replacement and route and long-haul network improvements, managed service opportunities, and container rationalization and modernization. We may incur more charges and cash expenditures than estimated and may not realize the expected improvements or cost savings in the planned timeframe or at all. The amount, timing and recognition of charges, if any, would be affected by the occurrence of commitments and triggering events as defined under U.S. GAAP, among other factors.
We depend on third parties to provide a variety of services.
We depend on third parties to provide a variety of services including information technology, finance and accounting and processing a portion of the regulated waste we collect from our customers, among others. We may continue to increase our dependence on third-party providers for other services. The failure of these service providers to meet their obligations or the development of significant disagreements or other factors may disrupt our ongoing relationship with these providers or the services they provide, which could adversely affect our business, financial condition or results of operations. In addition, failure by waste disposal vendors to properly handle or dispose of the regulated waste we collect from customers could expose us to liability, increase our costs, damage our reputation and generally have an adverse effect on our business, financial condition or results of operations.
Geopolitical tensions and military conflict and the global community’s response may create substantial political and economic disruption, uncertainty and risk.
U.S. and global markets may experience volatility and disruption following the escalation of geopolitical tensions and military conflicts, such as those between Russia and Ukraine and in the Middle East. Although the length and impact of ongoing military conflicts is highly unpredictable, such conflicts could lead to market disruptions, including significant volatility in commodity prices, credit and capital markets, as well as supply chain interruptions, increased cyber-attacks and social unrest in certain regions in which we operate. We are continuing to monitor existing geopolitical tensions and military conflicts and are assessing their potential impact on our business.10-K.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds and Issuer Purchases of Equity Securities
There were no sales of unregistered equity securities during the three months ended September 30, 2023.March 31, 2024.
Item 5. Other Information
During the three months ended September 30, 2023,March 31, 2024, none of our directors or officers (as defined in Rule 16a-1(f) of the Exchange Act) adopted or terminated any contract, instruction or written plan for the purchase or sale of our securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) of the Exchange Act or any non-Rule 10b5-1 trading arrangement (as defined in the SEC’s rules).
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Item 6. Exhibits
The following exhibits are filed or furnished as part of this report:
Exhibit Index
Exhibit IndexDescription
3.1 
3.2 
3.3 
3.4 
3.5 
3.6 
3.7 
3.8 
3.9 
3.10 
10.1 
10.2 
10.3 
31.1 
31.2 
32 
101 
The following information from our Quarterly Report on Form 10-Q for the quarter ended September 30, 2023,March 31, 2024, formatted in Inline XBRL: (i) Condensed Consolidated Statements of Income (Loss);Income; (ii) Condensed Consolidated Statements of Comprehensive (Loss) Income; (iii) Condensed Consolidated Balance Sheets; (iv) Condensed Consolidated Statements of Cash Flows; (v) Condensed Consolidated Statements of Changes in Equity; (vi) Notes to Condensed Consolidated Financial Statements, and (vii) the information under Part II, Item 5, “Other Information”
104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Dated: November 2, 2023April 25, 2024
STERICYCLE, INC.
(Registrant)
By: /s/ JANET H. ZELENKA
Janet H. Zelenka
Executive Vice President, Chief Financial Officer & Chief Information Officer

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