Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q

(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended July 27, 2019August 1, 2020
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period fromto
Commission File Number: 1-37499

BARNES & NOBLE EDUCATION, INC.
(Exact Name of Registrant as Specified in Its Charter)

Delaware46-0599018
(State or Other Jurisdiction of

Incorporation or Organization)
(I.R.S. Employer

Identification No.)
120 Mountain View Blvd., Basking Ridge, NJNJ07920
(Address of Principal Executive Offices)(Zip Code)
(Registrant’s Telephone Number, Including Area Code): (908) 991-2665
Securities registered pursuant to Section 12(b) of the Act:
Title of ClassTrading SymbolName of Exchange on which registered
Common Stock, $0.01 par value per shareBNEDNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  x    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer¨Accelerated filerx
Large accelerated filer¨Accelerated filerx
Non-accelerated filer
¨
Smaller reporting company¨
Emerging Growth Company¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x
As of August 16, 2019, 47,607,39421, 2020, 48,633,117 shares of Common Stock, par value $0.01 per share, were outstanding.



Table of Contents
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Fiscal Quarter Ended July 27, 2019August 1, 2020
Index to Form 10-Q
 
Page No.
Page No.

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Table of Contents
PART I - FINANCIAL INFORMATION
 
Item 1: Financial Statements


BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(In thousands, except per share data)
(unaudited)
13 weeks ended13 weeks ended
July 27,
2019
 July 28,
2018
August 1,
2020
July 27,
2019
Sales:   Sales:
Product sales and other$302,227
 $317,845
Product sales and other$193,210 $302,227 
Rental income17,430
 19,639
Rental income10,804 17,430 
Total sales319,657
 337,484
Total sales204,014 319,657 
Cost of sales:   Cost of sales:
Product and other cost of sales238,331
 258,752
Product and other cost of sales165,765 238,331 
Rental cost of sales9,669
 12,122
Rental cost of sales7,387 9,669 
Total cost of sales248,000
 270,874
Total cost of sales173,152 248,000 
Gross profit71,657
 66,610
Gross profit30,862 71,657 
Selling and administrative expenses97,691
 99,144
Selling and administrative expenses70,043 97,691 
Depreciation and amortization expense15,879
 16,538
Depreciation and amortization expense14,063 15,879 
Impairment loss (non-cash)433
 
Impairment loss (non-cash)0 433 
Restructuring and other charges1,466
 
Restructuring and other charges5,671 1,466 
Operating loss(43,812) (49,072)Operating loss(58,915)(43,812)
Interest expense, net2,532
 3,522
Interest expense, net2,653 2,532 
Income loss before income taxes(46,344) (52,594)
Loss before income taxesLoss before income taxes(61,568)(46,344)
Income tax benefit(14,189) (13,972)Income tax benefit(14,916)(14,189)
Net loss$(32,155) $(38,622)Net loss$(46,652)$(32,155)
   
Loss per share of common stock:   Loss per share of common stock:
Basic$(0.68) $(0.82)Basic$(0.96)$(0.68)
Diluted$(0.68) $(0.82)Diluted$(0.96)$(0.68)
Weighted average shares of common stock outstanding:   Weighted average shares of common stock outstanding:
Basic47,582
 46,917
Basic48,411 47,582 
Diluted47,582
 46,917
Diluted48,411 47,582 
See accompanying notes to condensed consolidated financial statements.



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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(In thousands, except per share data)
July 27,
2019
 July 28,
2018
 April 27,
2019
August 1,
2020
July 27,
2019
May 2,
2020
(unaudited) (unaudited) (audited) (unaudited)(unaudited)(audited)
ASSETS     ASSETS
Current assets:     Current assets:
Cash and cash equivalents$8,222
 $13,258
 $14,013
Cash and cash equivalents$7,471 $8,222 $8,242 
Receivables, net98,547
 99,775
 98,246
Receivables, net107,522 98,547 90,851 
Merchandise inventories, net717,765
 729,877
 420,322
Merchandise inventories, net575,246 717,765 428,939 
Textbook rental inventories5,221
 6,237
 47,001
Textbook rental inventories16,482 5,221 40,710 
Prepaid expenses and other current assets18,069
 18,738
 11,778
Prepaid expenses and other current assets22,415 18,069 16,177 
Total current assets847,824
 867,885
 591,360
Total current assets729,136 847,824 584,919 
Property and equipment, net105,902
 108,090
 109,777
Property and equipment, net94,102 105,902 97,739 
Operating lease right-of-use assets314,355
 
 
Operating lease right-of-use assets320,287 314,355 250,837 
Intangible assets, net189,183
 213,945
 194,978
Intangible assets, net170,466 189,183 175,125 
Goodwill4,700
 49,282
 4,700
Goodwill4,700 4,700 4,700 
Deferred tax assets, net
 
 2,425
Deferred tax assets, net8,459 0 7,805 
Other noncurrent assets40,457
 41,659
 42,940
Other noncurrent assets33,646 40,457 35,307 
Total assets$1,502,421
 $1,280,861
 $946,180
Total assets$1,360,796 $1,502,421 $1,156,432 
LIABILITIES AND STOCKHOLDERS' EQUITY     LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:     Current liabilities:
Accounts payable$443,134
 $463,723
 $186,818
Accounts payable$291,496 $443,134 $143,678 
Accrued liabilities75,876
 93,232
 121,720
Accrued liabilities75,084 75,876 95,420 
Current operating lease liabilities111,155
 
 
Current operating lease liabilities131,525 111,155 92,571 
Short-term borrowings100,000
 100,000
 100,000
Short-term borrowings0 100,000 75,000 
Total current liabilities730,165
 656,955
 408,538
Total current liabilities498,105 730,165 406,669 
Long-term deferred taxes, net598
 3,172
 
Long-term deferred taxes, net0 598 0 
Long-term operating lease liabilities226,534
 
 
Long-term operating lease liabilities209,867 226,534 186,142 
Other long-term liabilities50,270
 58,852
 53,514
Other long-term liabilities45,986 50,270 46,170 
Long-term borrowings74,100
 130,200
 33,500
Long-term borrowings234,560 74,100 99,700 
Total liabilities1,081,667
 849,179
 495,552
Total liabilities988,518 1,081,667 738,681 
Commitments and contingencies
 
 
Commitments and contingencies0 0 0 
Stockholders' equity:     Stockholders' equity:
Preferred stock, $0.01 par value; authorized, 5,000 shares; issued and outstanding, none
 
 
Common stock, $0.01 par value; authorized, 200,000 shares; issued, 51,086, 50,032 and 51,030 shares, respectively; outstanding, 47,607, 46,917 and 47,563 shares, respectively511
 501
 510
Preferred stock, $0.01 par value; authorized, 5,000 shares; 0 shares issued and 0 shares outstandingPreferred stock, $0.01 par value; authorized, 5,000 shares; 0 shares issued and 0 shares outstanding0 0 0 
Common stock, $0.01 par value; authorized, 200,000 shares; issued, 52,654, 51,086 and 52,140 shares, respectively; outstanding, 48,633, 47,607 and 48,298 shares, respectivelyCommon stock, $0.01 par value; authorized, 200,000 shares; issued, 52,654, 51,086 and 52,140 shares, respectively; outstanding, 48,633, 47,607 and 48,298 shares, respectively526 511 521 
Additional paid-in capital728,651
 719,664
 726,331
Additional paid-in capital734,474 728,651 732,958 
Accumulated deficit(276,732) (258,825) (244,577)Accumulated deficit(329,479)(276,732)(282,827)
Treasury stock, at cost(31,676) (29,658) (31,636)Treasury stock, at cost(33,243)(31,676)(32,901)
Total stockholders' equity420,754
 431,682
 450,628
Total stockholders' equity372,278 420,754 417,751 
Total liabilities and stockholders' equity$1,502,421
 $1,280,861
 $946,180
Total liabilities and stockholders' equity$1,360,796 $1,502,421 $1,156,432 
See accompanying notes to condensed consolidated financial statements.

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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
(In thousands)
(unaudited)
 
13 weeks ended13 weeks ended
July 27,
2019
 July 28,
2018
August 1,
2020
July 27,
2019
Cash flows from operating activities:   Cash flows from operating activities:
Net loss$(32,155) $(38,622)Net loss$(46,652)$(32,155)
Adjustments to reconcile net loss to net cash flows from operating activities:   Adjustments to reconcile net loss to net cash flows from operating activities:
Depreciation and amortization expense15,879
 16,538
Depreciation and amortization expense14,063 15,879 
Content amortization expense911
 44
Content amortization expense1,164 911 
Amortization of deferred financing costs270
 376
Amortization of deferred financing costs270 270 
Impairment loss (non-cash)433
 
Impairment loss (non-cash)0 433 
Deferred taxes3,023
 1,066
Deferred taxes(654)3,023 
Stock-based compensation expense2,321
 2,341
Stock-based compensation expense1,521 2,321 
Changes in other long-term liabilities(3,244) (1,100)Changes in other long-term liabilities(266)(3,244)
Changes in operating lease right-of-use assets and liabilities5,614
 
Changes in operating lease right-of-use assets and liabilities(6,770)5,614 
Changes in other operating assets and liabilities, net(33,295) (7,996)Changes in other operating assets and liabilities, net(17,515)(33,295)
Net cash flows used in operating activities(40,243) (27,353)Net cash flows used in operating activities(54,839)(40,243)
Cash flows from investing activities:   Cash flows from investing activities:
Purchases of property and equipment(8,309) (8,240)Purchases of property and equipment(7,055)(8,309)
Net change in other noncurrent assets2,204
 (1,074)Net change in other noncurrent assets1,605 2,204 
Net cash flows used in investing activities(6,105) (9,314)Net cash flows used in investing activities(5,450)(6,105)
Cash flows from financing activities:   Cash flows from financing activities:
Proceeds from borrowings under Credit Agreement120,300
 96,300
Proceeds from borrowings under Credit Agreement186,700 120,300 
Repayments of borrowings under Credit Agreement(79,700) (62,500)Repayments of borrowings under Credit Agreement(126,840)(79,700)
Purchase of treasury shares(40) 
Purchase of treasury shares(342)(40)
Net cash flows provided by financing activities40,560
 33,800
Net cash flows provided by financing activities59,518 40,560 
Net decrease in cash, cash equivalents and restricted cash(5,788) (2,867)Net decrease in cash, cash equivalents and restricted cash(771)(5,788)
Cash, cash equivalents and restricted cash at beginning of period14,768
 16,869
Cash, cash equivalents and restricted cash at beginning of period9,008 14,768 
Cash, cash equivalents and restricted cash at end of period$8,980
 $14,002
Cash, cash equivalents and restricted cash at end of period$8,237 $8,980 
Changes in other operating assets and liabilities, net:   Changes in other operating assets and liabilities, net:
Receivables, net$(377) $285
Receivables, net$(16,671)$(377)
Merchandise inventories(297,443) (286,318)Merchandise inventories(146,307)(297,443)
Textbook rental inventories41,780
 41,542
Textbook rental inventories24,228 41,780 
Prepaid expenses and other current assets(6,291) (6,891)Prepaid expenses and other current assets(6,238)(6,291)
Accounts payable and accrued liabilities229,036
 243,386
Accounts payable and accrued liabilities127,473 229,036 
Changes in other operating assets and liabilities, net$(33,295) $(7,996)Changes in other operating assets and liabilities, net$(17,515)$(33,295)
See accompanying notes to condensed consolidated financial statements.



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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Equity
(In thousands)
(unaudited)

Additional
Common StockPaid-InAccumulatedTreasury StockTotal
SharesAmountCapitalDeficitSharesAmountEquity
Balance at April 27, 201951,030 $510 $726,331 $(244,577)3,467 $(31,636)$450,628 
Stock-based compensation expense2,321 2,321 
Vested equity awards56 1 (1)0 
Shares repurchased for tax withholdings for vested stock awards12 (40)(40)
Net loss(32,155)(32,155)
Balance at July 27, 201951,086 $511 $728,651 $(276,732)3,479 $(31,676)$420,754 
Additional
Common StockPaid-InAccumulatedTreasury StockTotal
SharesAmountCapitalDeficitSharesAmountEquity
Balance at May 2, 202052,140 $521 $732,958 $(282,827)3,842 $(32,901)$417,751 
Stock-based compensation expense1,521 1,521 
Vested equity awards514 5 (5)0 
Shares repurchased for tax withholdings for vested stock awards179 (342)(342)
Net loss(46,652)(46,652)
Balance August 1, 202052,654 $526 $734,474 $(329,479)4,021 $(33,243)$372,278 
               
    Additional        
  Common Stock Paid-In Accumulated Treasury Stock Total
  Shares Amount Capital Deficit Shares Amount Equity
Balance at April 28, 2018 50,032
 $501
 $717,323
 $(220,203) 3,115
 $(29,658) $467,963
Stock-based compensation expense     2,341
       2,341
Net loss 
 
 
 (38,622)     (38,622)
Balance at July 28, 2018 50,032
 $501
 $719,664
 $(258,825) 3,115
 $(29,658) $431,682
               
               
    Additional        
  Common Stock Paid-In Accumulated Treasury Stock Total
  Shares Amount Capital Deficit Shares Amount Equity
Balance at April 27, 2019 51,030
 $510
 $726,331
 $(244,577) 3,467
 $(31,636) $450,628
Stock-based compensation expense     2,321
       2,321
Vested equity awards 56
 1
 (1)       
Shares repurchased for tax withholdings for vested stock awards         12
 (40) (40)
Net loss       (32,155)     (32,155)
Balance at July 27, 2019 51,086
 $511
 $728,651
 $(276,732) 3,479
 $(31,676) $420,754
               


See accompanying notes to condensed consolidated financial statements.





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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)

Unless the context otherwise indicates, references in these Notes to the accompanying condensed consolidated financial statements to “we,” “us,” “our” and “the Company” refer to Barnes & Noble Education or "BNED", Inc., a Delaware corporation. References to “Barnes & Noble College” refer to our college bookstore business operated through our subsidiary Barnes & Noble College Booksellers, LLC. References to “MBS” refer to our virtual bookstore and wholesale textbook distribution business operated through our subsidiary MBS Textbook Exchange, LLC. References to “Student Brands” refer to our direct-to-student subscription-based writing services business operated through our subsidiary Student Brands, LLC.
This Form 10-Q should be read in conjunction with our Audited Consolidated Financial Statements and accompanying Notes to consolidated financial statements in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019,May 2, 2020, which includes consolidated financial statements for the Company for each of the three fiscal years ended May 2, 2020, April 27, 2019 and April 28, 2018 and April 29, 2017 (Fiscal 2020, Fiscal 2019 and Fiscal 2018, and Fiscal 2017, respectively).
Note 1. Organization
Description of Business
Barnes & Noble Education, Inc. (“BNED”) is one of the largest contract operators of physical and virtual bookstores for college and university campuses and K-12 institutions across the United States. We are also one of the largest textbook wholesalers, inventory management hardware and software providers, and a leading provider of digital education solutions. We operate 1,4911,442 physical, virtual, and custom bookstores and serve more than 6 million students, delivering essential educational content and tools within a dynamic omni channel retail environment. Additionally, we offer direct-to-student products and services to help students study more effectively and improve academic performance.
The strengths of our business include our ability to compete by developing new products and solutions to meet market needs, our large operating footprint with direct access to students and faculty, our well-established, deep relationships with academic partners and stable, long-term contracts and our well-recognized brands. We expect to continue to grow our business by introducingintroduce scalable and advanced digital solutions focused largely on the student, increasingexpand our general merchandise e-commerce capabilities, increase market share with new accounts, and expandingexpand our strategic opportunities through acquisitions and partnerships.
Prior We expect general merchandise sales to continue to increase over the fourth quarter of fiscal year 2019, we had three reportable segments: BNC, MBS, and Digital Student Solutions (“DSS”). During the fourth quarter of fiscal year 2019, in an effort to streamline our retail go-to-market strategy, reinforce our company branding, and more efficiently focuslong term, as our product developmentassortments continue to emphasize and reflect the changing consumer trends, and we evolve our presentation concepts and merchandising of products in stores and online, as we improve our e-commerce capabilities through investments we are making in new systems, processes and people.
We believe the BNC and MBS brands are synonymous with innovation in bookselling and campus retail, and, are widely recognized and respected brands in the United States. Our large college footprint, reputation, and credibility in the marketplace not only support our marketing efforts we realignedto universities, students, and faculty, but are also important for leading publishers who rely on us as one of their primary distribution channels, and for being a trusted source for students in our business and sales organization into the following threedirect-to-student digital solutions business.
We have 3 reportable segments: Retail, Wholesale and DSS. For additional information related to our strategies, operations and segments, see Part I - Item 1. Business and Part II - Item 8. Financial Statements and Supplementary Data - Note 6. Segment Reporting in our Annual Report on Form 10-K for the fiscal year ended AprilMay 2, 2020.
In Fiscal 2020, we retained Morgan Stanley & Co. LLC to serve as a financial advisor in connection with our review of strategic opportunities. The review was designed to accelerate the execution of customer-focused strategic initiatives and enhance value for our shareholders, including, but not limited to, continued execution of our current business plan, new partnerships, joint ventures and other potential opportunities. On August 24, 2020, we announced that we had concluded our review of strategic opportunities. After extensive evaluation and deliberation, and in consultation with its financial and legal advisors, the Board unanimously determined that the continued execution of the Company’s current business plan is the best path forward for the Company and its shareholders.
COVID-19 Business Impact
Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures. Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of our physical campus stores to protect the health and safety of our customers and employees.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019.
(Thousands of dollars, except share and per share data)
(unaudited)

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students at our campuses that closed due to COVID-19. We developed and implemented plans to safely reopen our campus stores based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or choosing to remain fully virtual in order to best protect students and faculty.
The first quarter is historically a low revenue period and our first quarter results were significantly impacted by the COVID-19 pandemic. As many schools shifted from an on-campus to a remote learning model, we were able to serve students through our Custom Store Solutions “CSS” model, virtual bookstores, individual school websites and digital offerings to ensure students were equipped with their course materials to continue their education, wherever they may be. The COVID-19 impact on higher education remains a fluid situation, and we are committed to supporting our campus partners through our flexible offerings and our ability to quickly pivot to ensure uninterrupted service as institutions manage the safety of their campuses.
Note 2. Summary of Significant Accounting Policies
Basis of Presentation and Consolidation
Our condensed consolidated financial statements reflect our condensed consolidated financial position, results of operations and cash flows in conformity with accounting principles generally accepted in the United States (“GAAP”). In the opinion of the Company’s management, the accompanying unaudited condensed consolidated financial statements of the Company contain all adjustments (consisting of only normal recurring adjustments) necessary to present fairly its consolidated financial position and the results of its operations and cash flows for the periods reported. These condensed consolidated financial statements are condensed and therefore do not include all of the information and footnotes required by GAAP. All material intercompany accounts and transactions have been eliminated in consolidation.
On August 21, 2018, we acquired the assets of PaperRater.com ("PaperRater"). The condensed consolidated financial statements for the 13 weeks ended July 27, 2019 include the financial results of PaperRater in the DSS segment and the condensed consolidated financial statements for the 13 weeks ended July 28, 2018 exclude the financial results of PaperRater.
Our business is highly seasonal. Our quarterly results also may fluctuate depending on the timing of the start of the various schools' semesters, as well as shifts in our fiscal calendar dates. These shifts in timing may affect the comparability of our results across periods. Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. Due to the seasonal nature of the business, the results of operations for the 13 weeks ended July 27, 2019August 1, 2020 are not indicative of the results expected for the 5352 weeks ending May 2, 20201, 2021 (Fiscal 2020)2021).

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


For certain of our retail operations, sales are generally highest in the second and third fiscal quarters, when students purchase and rent textbooks and other course materials for the typical academic year, and lowest in the first and fourth fiscal quarters. Sales attributable to our wholesale business are generally highest in our first, second and third quarters, as itMBS sells textbooks and other course materials for retail distribution. Our DSS segment sales and operating profit are realized relatively consistently throughout the year.
Use of Estimates
In preparing financial statements in conformity with GAAP, we are required to make estimates and assumptions that affect the reported amounts in the condensed consolidated financial statements and accompanying notes. Actual results could differ from those estimates.
Merchandise Inventories
Merchandise inventories, which consist of finished goods, are stated at the lower of cost or market. Market value of our inventory, which is all purchased finished goods, is determined based on its estimated net realizable value, which is generally the selling price less normally predictable costs of disposal and transportation. Reserves for non-returnable inventory are based on our history of liquidating non-returnable inventory.
Cost is determined primarily by the retail inventory method for our Retail segment and last-in first out, or “LIFO”, method for our Wholesale segment. Our textbook inventories, for Retail and Wholesale, and trade book inventories are valued using the LIFO method and the related reserve was not material to the recorded amount of our inventories.
For our physical bookstores, we also estimate and accrue shortage for the period between the last physical count of inventory and the balance sheet date. Shortage rates are estimated and accrued based on historical rates and can be affected by changes in merchandise mix and changes in actual shortage trends.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

Textbook Rental Inventories
Physical textbooks out on rent are categorized as textbook rental inventories. At the time a rental transaction is consummated, the book is removed from merchandise inventories and moved to textbook rental inventories at cost. The cost of the book is amortized down to its estimated residual value over the rental period. The related amortization expense is included in cost of goods sold. At the end of the rental period, upon return, the book is removed from textbook rental inventories and recorded in merchandise inventories at its amortized cost.
Leases
Effective April 28, 2019, we adopted Accounting Standards Codification ("ASC") Topic 842, Leases, and recognizedWe recognize lease assets and lease liabilities on the condensed consolidated balance sheet for all operating lease arrangements based on the present value of future lease payments.payments as required by Accounting Standards Codification ("ASC") Topic 842, Leases. We do not recognize lease assets or lease liabilities for short-term leases (i.e., those with a term of twelve months or less). We recognize lease expense on a straight-line basis over the lease term for contracts with fixed lease payments, including those with fixed annual minimums, or over a rolling twelve monthtwelve-month period for leases where the annual guarantee resets at the start of each contract year, in order to best reflect the pattern of usage of the underlying leased asset.
As a result of adopting the new lease, guidance, we recorded an initial operating lease right-of-use asset of $277,006 (inclusive of prepaid assets and accrued liabilities related to existing leases) and an operating lease liability of $294,727 as of April 28, 2019 for all leases that were not completed and with lease terms in excess of twelve months at that date. For additional information, see Note 5. Leases.
Revenue Recognition and Deferred Revenue
Product sales and rentals
The majority of our revenue relates tois derived from the salessale of products through our bookstore locations, including virtual bookstores, and our bookstore affiliated ecommercee-commerce websites, and contains a single performance obligation. Revenue from sales of our products is recognized at the point in time when control of the products is transferred to our customers in an amount that reflects the consideration we expect to be entitled to in exchange for the products. For additional information, see Note 4. Revenue.
Retail product revenue is recognized when the customer takes physical possession of our products, which occurs either at the point of sale for products purchased at physical locations or upon receipt of our products by our customers for products ordered through our websites and virtual bookstores. Wholesale product revenue is recognized upon shipment of physical textbooksat

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


which point title passes and risk of loss is transferred to the customer. Additional revenue is recognized for shipping charges billed to customers and shipping costs are accounted for as fulfillment costs within cost of goods sold.
Revenue from the rental of physical textbooks, which contains a single performance obligation, is deferred and recognized over the rental period based on the passage of time commencing at the point of sale, when control of the product transfers to the customer. Rental periods are typically for a single semester and are always less than one year in duration. We offer a buyout option to allow the purchase of a rented physical textbook at the end of the rental period if the customer desires to do so. We record the buyout purchase when the customer exercises and pays the buyout option price which is determined at the time of the buyout. In these instances, we accelerate any remaining deferred rental revenue at the point of sale.
Revenue from the rental of digital textbooks, which contains a single performance obligation, is recognized at the point of sale. A software feature is embedded within the content of our digital textbooks, such that upon expiration of the rental term the customer is no longer able to access the content. While the digital rental allows the customer to access digital content for a fixed period of time, once the digital content is delivered to the customer, our performance obligation is complete.
We estimate returns based on an analysis of historical experience. A provision for anticipated merchandise returns is provided through a reduction of sales and cost of goods sold in the period that the related sales are recorded.
For sales and rentals involving third-party products, we evaluate whether we are acting as a principal or an agent. Our determination is based on our evaluation of whether we control the specified goods or services prior to transferring them to the customer. There are significant judgments involved in determining whether we control the specified goods or services prior to transferring them to the customer including whether we have the ability to direct the use of the good or service and obtain substantially all of the remaining benefits from the good or service. For those transactions where we are the principal, we record revenue on a gross basis, and for those transactions where we are an agent to a third-party, we record revenue on a net basis.
We do not have gift card or customer loyalty programs. We do not treat any promotional offers as expenses. Sales tax collected from our customers is excluded from reported revenues. Our payment terms are generally 30 days and do not extend beyond one year.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

Service and other revenue
Service and other revenue is primarily relates to direct-to-studentderived from DSS segment subscription-based service revenues and partnership marketing services which includes promotional activities and advertisements within our physical bookstores and web properties performed on behalf of third-party customers.
Subscription-based revenue, which contains a single performance obligation, is deferred and recognized based on the passage of time over the subscription period commencing at the point of sale, when control of the service transfers to the customer. The majority of subscriptions sold are one month in duration.
Partnership marketing agreements often include multiple performance obligations which are individually negotiated with our customers. For these arrangements that contain distinct performance obligations, we allocate the transaction price based on the relative standalone selling price method by comparing the standalone selling price (“SSP”) of each distinct performance obligation to the total value of the contract. The revenue is recognized as each performance obligation is satisfied, typically at a point in time for partnership marketing service and overtime for advertising efforts as measured based upon the passage of time for contracts that are based on a stated period of time or the number of impressions delivered for contracts with a fixed number of impressions.
Cost of Sales
Our cost of sales primarily includeincludes costs such as merchandise costs, textbook rental amortization, content development cost amortization, warehouse costs related to inventory management and order fulfillment, insurance, certain payroll costs, and management service agreement costs, including rent expense, related to our college and university contracts and other facility related expenses.
Selling and Administrative Expenses
Our selling and administrative expenses consist primarily of store payroll and store operating expenses. Selling and administrative expenses also include stock-based compensation and general office expenses, such as merchandising, procurement, field support, finance and accounting, and operating costs related to our direct-to-studentDSS segment subscription-based services business. Shared-service costs such as human resources, legal, treasury, information technology, and various other corporate level expenses and other governance functions, are not allocated to any specific reporting segment and are recorded in Corporate Services.

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


Evaluation of Goodwill and Other Long-Lived Assets
As of July 27, 2019,August 1, 2020, we had $0, $0 and $4,700 of goodwill on our condensed consolidated balance sheet related to our Retail, Wholesale and DSS reporting units, respectively. In accordance with ASC 350-10, Intangibles - Goodwill and Other, we complete our annual goodwill impairment test as of the first day of the third quarter of each fiscal year, or whenever events or changes in circumstances indicate that the carrying amount of the reporting unit exceeds its fair value.
During the third quarter of Fiscal 2020, we completed our annual goodwill impairment test and concluded that the fair value of the DSS reporting unit was determined to exceed the carrying value of the reporting unit; therefore, no goodwill impairment was recognized. In performing the valuation, we used cash flows that reflected management’s forecasts and discount rates that included risk adjustments consistent with the current market conditions.
Our other long-lived assets include property and equipment and amortizable intangibles. As of July 27, 2019,August 1, 2020, we had $105,902$94,102 and $189,183$170,466 of property and equipment and amortizable intangible assets, net of depreciation and amortization, respectively, on our condensed consolidated balance sheet. We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable in accordance with ASC 360-10, Accounting for the Impairment or Disposal of Long-Lived Assets.
During the fourth quarter of Fiscal 2020, in conjunction with COVID-19 related campus store closures, we evaluated certain of our long-lived assets associated with our Retail and Wholesale segments for impairment. Based on the results of the tests, for the Retail segment, we recognized an impairment loss of $587 during the fourth quarter of Fiscal 2020, related to store-level assets in restructuring and other charges. These long-lived assets were not recoverable and had a de minimis fair value, as determined using an income approach (Level 3 input), resulting in a non-cash impairment charge for the full carrying value of those long-lived assets.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

During the 13 weeks ended August 1, 2020, COVID-19 related closed campus stores began to re-open with sales fulfilled either from the stores, from our Wholesale operations, or drop ship programs, as well as online direct-to-student services. We believe indicators of impairment do not exist and the carrying amount of our long-lived assets and property and equipment are recoverable and the fair value of the DSS reporting unit continues to exceed the carrying value of the reporting unit resulting in no goodwill impairment during the quarter.
During the 13 weeks ended July 27, 2019, we recorded an impairment loss (non-cash) of $433 in the Retail segment related to net capitalized development costs for a project which are not recoverable.
Income Taxes
As of July 27, 2019,August 1, 2020, other long-term liabilities includes $32,847$25,748 related to the long-term tax payable associated with the LIFO reserve. The LIFO reserve is impacted by changes in the consumer price index (“CPI”) and is dependent on the inventory levels at the end of our tax year (on or about January 31st) which is in the middle of our second largest selling cycle. At the end of the most recent tax year, inventory levels declined as compared to the prior year resulting in approximately $7,260$7,597 of the LIFO reserve becoming currently payable. Given recent trends relating to the pricing and rental of textbooks, management believes that an additional portion of the remaining long-term tax payable associated with the LIFO reserve could be payable within the next twelve months. We are unable to predict future trends for CPI and inventory levels, therefore it is difficult to project with reasonable certainty how much of this liability will become payable within the next twelve months.
Note 3. Recent Accounting Pronouncements
In August 2018,June 2016, the Financial Accounting Standards Board ("FASB") issued ASU No. 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40)2016-13Financial Instruments-Credit Losses (Topic 326): Customer’sMeasurement of Credit Losses on Financial Instruments. The ASU replaces the existing incurred loss impairment model for trade receivables with an expected loss model which requires the use of forward-looking information to calculate expected credit loss estimates. These changes may result in earlier recognition of credit losses. We adopted this guidance during the first quarter of Fiscal 2021 with no cumulative-effect adjustment to retained earnings. The guidance does not have a material impact on our condensed consolidated financial statements.
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Implementation Costs IncurredIncome Taxes. The guidance seeks to simplify the accounting for income taxes by removing the following exceptions: 1) exception to the incremental approach for intraperiod tax allocation when there is a loss from continuing operations and income or a gain from other items, 2) exception to the requirement to recognize a deferred tax liability for equity method investments when a foreign subsidiary becomes an equity method investment, 3) exception to the ability not to recognize a deferred tax liability for a foreign subsidiary when a foreign equity method investment becomes a subsidiary and 4) exception to the general methodology for calculating income taxes in an interim period when a Cloud Computing Arrangement That Is a Service Contract ("ASU 2018-15"), which requiresyear-to-date loss exceeds the anticipated loss for the year. Additionally, the guidance seeks to further simplify the accounting for income taxes by: 1) requiring that an entity (customer) inrecognize a hosting arrangementfranchise tax (or similar tax) that is partially based on income as an income-based tax and account for any incremental amount incurred as a service contractnon-income-based tax, 2) requiring that an entity evaluate when a step up in the tax basis of goodwill should be considered part of the business combination in which the book goodwill was originally recognized and when it should be considered a separate transaction, 3) specifying that an entity is not required to followallocate the consolidated amount of current and deferred tax expense to a legal entity that is not subject to tax in its separate financial statements (although the entity may elect to do so (on an entity-by-entity basis) for a legal entity that is both not subject to tax and disregarded by the taxing authority), 4) requiring that an entity reflect the effect of an enacted change in tax laws or rates in the annual effective tax rate computation in the interim period that includes the enactment date and 5) making minor improvements for income tax accounting related to employee stock ownership plans and investments in qualified affordable housing projects accounted for using the equity method. This guidance will be effective for fiscal years and interim periods beginning after December 15, 2020. Different components of the guidance to determine which implementation costs to capitalize as an asset (as prepaid expense) related torequire retrospective, modified retrospective or prospective adoption, and early adoption is permitted. We are currently assessing whether we will early adopt this guidance, and the service contract and which costs to expense. The ASU requires upfront implementation costs incurred in a cloud computing arrangement (or hosting arrangement) that is a service contract to be amortized to hosting expense over the term of the arrangement, beginning when the module or component of the hosting arrangement is ready for its intended use. We have adopted this standard effective April 28, 2019 (first day of this fiscal quarter) prospectively for all implementation costs incurred in a cloud computing arrangement (or hosting arrangement) that is a service contract after the date of adoption. Under previous accounting guidance, we capitalized certain implementation costs, primarily related to digital and consumer data platforms, to property and equipmentimpact on the condensed consolidated balance sheets and depreciated these implementation costs to depreciation and amortization expense in the consolidated statement of operations over the term of the service contract once the asset was ready for its intended use. The adoption of this standard will impact our condensed consolidated financial statements is not currently estimable.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the extent that implementation costs which were previously capitalized and depreciated as described above, will be included in prepaid expenses and other assets in the condensed consolidated balance sheets and amortized to selling and administrative expense in the consolidated statement of operations under this adopted guidance. We expect to incur additional costs to implement cloud computing arrangements during the remainder of Fiscal13 weeks ended August 1, 2020 and expect the implementation costs capitalized to prepaid expense in the condensed consolidated balance sheet will increase accordingly.July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

Note 4. Revenue
Revenue from sales of our products and services is recognized either at the point in time when control of the products is transferred to our customers or over time as services are provided in an amount that reflects the consideration we expect to be entitled to in exchange for the products or services. See Note 2. Summary of Significant Accounting PronouncementsPolicies for additional information related to our revenue recognition policies and Note 6. Segment Reporting for a description of each segmentssegment's product and service offerings.

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


Disaggregation of Revenue
The following table disaggregates the revenue associated with our major product and service offerings.offerings:
13 weeks ended
August 1, 2020July 27, 2019
Retail
Product Sales$141,826 $246,375 
Rental Income10,804 17,430 
Service and Other Revenue (a)
6,146 10,851 
Retail Total Sales$158,776 $274,656 
Wholesale Sales$80,294 $72,309 
DSS Sales (b)
$5,872 $5,374 
Eliminations (c)
$(40,928)$(32,682)
Total Sales$204,014 $319,657 
  13 weeks ended
  July 27, 2019 July 28, 2018
Retail    
Product Sales $246,375
 $256,111
Rental Income 17,430
 19,639
Service and Other Revenue (a)
 10,851
 11,335
Retail Total Sales $274,656
 $287,085
Wholesale Sales $72,309
 $89,944
DSS Sales (b)
 $5,374
 $5,677
Eliminations (c)
 $(32,682) $(45,222)
Total Sales $319,657
 $337,484
(a)Service and other revenue primarily relates to brand partnerships and other service revenues.
(a)Service and other revenue primarily relates to brand partnerships and other service revenues.
(b)DSS sales primarily relate to direct-to-student subscription-based revenue.
(c)The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination of Retail commissions earned from Wholesale.
(b)DSS sales primarily relate to direct-to-student subscription-based revenue.
(c)The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination of Retail commissions earned from Wholesale.
Contract Assets and Contract Liabilities
Contract assets represent the sale of goods or services to a customer before we have the right to obtain consideration from the customer. Contract assets consist of unbilled amounts at the reporting date and are transferred to accounts receivable when the rights become unconditional. Contract assets (unbilled receivables) were $0 as of August 1, 2020, July 27, 2019 July 28, 2018 and April 27, 2019May 2, 2020 on our condensed consolidated balance sheets.
Contract liabilities represent an obligation to transfer goods or services to a customer for which we have received consideration and consists of our deferred revenue liability (deferred revenue). Deferred revenue primarily consists of advanced payments from customers related to textbook rental and subscription-based performance obligations that have not yet been satisfied, as well as unsatisfied performance obligations associated with partnership marketing services. Deferred revenue is recognized ratably over the terms of the related rental or subscription periods, or when the contracted services are provided to our partnership marketing customers. Deferred revenue of $16,270, $14,188, $15,851, and $20,418$13,373 is recorded within Accrued Liabilities on our condensed consolidated balance sheets for the periods ended August 1, 2020, July 27, 2019 July 28, 2018 and April 27, 2019,May 2, 2020, respectively.
The following table presents changes in contract liabilities during the 13 weeks ended July 27, 2019:liabilities:
 13 weeks ended13 weeks ended
 July 27, 2019 July 28, 2018August 1, 2020July 27, 2019
Deferred revenue at the beginning of period $20,418
 $20,144
Deferred revenue at the beginning of period$13,373 $20,418 
Additions to deferred revenue during the period 18,083
 25,100
Additions to deferred revenue during the period21,411 18,083 
Reductions to deferred revenue for revenue recognized during the period (24,313) (29,393)Reductions to deferred revenue for revenue recognized during the period(18,514)(24,313)
Deferred revenue balance at the end of period $14,188
 $15,851
Deferred revenue balance at the end of period$16,270 $14,188 
As of July 27, 2019,August 1, 2020, we expect to recognize $14,188$16,270 of the deferred revenue balance within in the next 12 months.
12
Note 5. Leases

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Effective the first quarter of Fiscal 2020 (April 28, 2019), we adopted FASB ASC 842, Leases (Topic 842), which requires us to recognize lease assets and lease liabilities on the condensed consolidated balance sheets for substantially all lease arrangements. We adopted this standard using a modified retrospective basis, with no restatement of prior periods. We elected the package of practical expedients permitted under the transition guidance for existing or expired contracts and did not reassess whether such contracts contain leases, the lease classification or the initial direct costs. Additionally, we utilized the historical lease term and


BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)



Note 5. Leases
did not utilizeWe recognize lease assets and lease liabilities on the practical expedient allowing the use of hindsight in determining thecondensed consolidated balance sheets for substantially all lease term and in assessing impairment of its right-of-use (“ROU”) assets. Additionally, we elected to apply the available practical expedient allowing for the election of an accounting policyarrangements as required by class of underlying asset to combine lease and non-lease components for all of our asset classes.
FASB ASC 842, Leases (Topic 842). Our portfolio of leases consists of operating leases comprised of operations agreements which grant us the right to operate on-campus bookstores at colleges and universities; real estate leases for office and warehouse operations; and vehicle leases. We do not have finance leases or short-term leases (i.e., those with a term of twelve months or less).
We recognize a ROUright of use ("ROU") asset and lease liability in our condensed consolidated balance sheets for leases with a term greater than twelve months. Options to extend or terminate a lease are included in the determination of the ROU asset and lease liability when it is reasonably certain that such options will be exercised. Our lease terms generally range from one year to fifteen years and a number of agreements contain minimum annual guarantees, many of which are adjusted at the start of each contract year based on the actual sales activity of the leased premises for the most recently completed contract year.
Payment terms are based on the fixed rates explicit in the lease, including minimum annual guarantees, and/or variable rates based on: i) a percentage of revenues or sales arising at the relevant premises ("variable commissions"), and/or ii) operating expenses, such as common area charges, real estate taxes and insurance. For contracts with fixed lease payments, including those with minimum annual guarantees, we recognize lease expense on a straight-line basis over the lease term or over the contract year in order to best reflect the pattern of usage of the underlying leased asset and our minimum obligations arising from these types of leases. Our lease agreements do not contain any material residual value guarantees, material restrictions or covenants.
We used our incremental borrowing rates to determine the present value of fixed lease payments based on the information available at the lease commencement date, as the rate implicit in the lease is not readily determinable. We utilized an estimated collateralized incremental borrowing rate as of the effective date or the commencement date of the lease, whichever is later.
The following table summarizes lease expense:
13 weeks ended
August 1, 2020July 27, 2019
Variable lease expense$7,407 $16,589 
Operating lease expense9,796 17,905 
Net lease expense$17,203 $34,494 
The decrease in lease expense asis primarily due to lower sales for contracts based on a percentage of July 27, 2019:
  13 weeks ended
  July 27, 2019
Variable lease expense $6,870
Operating lease expense 25,394
Net lease expense $32,264
revenue and the impact of the timing and reduction of minimum contractual guarantees.
The following table summarizes our minimum fixed lease obligations, excluding variable commissions, as of July 27, 2019:August 1, 2020:
As of
August 1, 2020
Remainder of Fiscal 2021$140,218
Fiscal 202252,489
Fiscal 202344,574
Fiscal 202436,159
Fiscal 202529,706
Thereafter88,023
Total lease payments391,169
Less: imputed interest(49,777)
Operating lease liabilities at period end$341,392
13

  As of
  July 27, 2019
Remainder of Fiscal 2020 $118,447
Fiscal 2021 77,212
Fiscal 2022 49,907
Fiscal 2023 40,430
Fiscal 2024 32,273
Thereafter 60,223
Total lease payments 378,492
Less: imputed interest (40,803)
Operating lease liabilities at period end $337,689
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Future lease payment obligations related to leases that were entered into, but did not commence as of July 27, 2019, were not material.


BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)



Future lease payment obligations related to leases that were entered into, but did not commence as of August 1, 2020, were not material.
The following summarizes additional information related to our operating leases:
As of
August 1, 2020
Weighted average remaining lease term (in years)5.4 years
Weighted average discount rate4.4%
Supplemental cash flow information:
Cash payments for lease liabilities within operating activities$16,676
ROU assets obtained in exchange for lease liabilities from initial recognition$89,167
  As of
  July 27, 2019
Weighted average remaining lease term (in years) 4.6 years
Weighted average discount rate 4.0%
   
Supplemental cash flow information:  
Cash payments for lease liabilities within operating activities $33,366
ROU assets obtained in exchange for lease liabilities from initial recognition $73,003
Note 6. Segment Reporting
Prior to the fourth quarter of Fiscal 2019, we had three reportable segments: BNC, MBS, and DSS. During the fourth quarter of Fiscal 2019, in an effort to streamline our retail go-to-market strategy, reinforce our company branding, and more efficiently focus our product development efforts, we realigned our business and sales organization into the following threeWe have 3 reportable segments: Retail, Wholesale and DSS. The Retail Segment combines the operations of the former BNC segment with MBS Direct (from the former MBS segment), the Wholesale Segment is comprised of the MBS wholesale business (from the former MBS segment), and the DSS Segment remains unchanged.
Additionally, unallocated shared-service costs, which include various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”.
We identify our segments in accordance with the way our business is managed (focusing on the financial information distributed) and the manner in which our chief operating decision maker allocates resources and assesses financial performance. The following summarizes the three segments. For additional information about this segmentseach segment's operations, see Part I - Item 1. Business in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019May 2, 2020.
Retail
The Retail Segment operates 1,4911,442 college, university, and K-12 school bookstores, comprised of 777772 physical bookstores and 714670 virtual bookstores. Our bookstores typically operate under agreements with the college, university, or K-12 schools to be the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The majority of the physical campus bookstores have school-branded e-commerce sites which we operate and which offer students access to affordable course materials and affinity products, including emblematic apparel and gifts. The Retail Segment also offers inclusive access programs, in which course materials, including e-content, are offered at a reduced price through a course materials fee, and delivered to students on or before the first day of class. Additionally, the Retail Segment offers a suite of digital content and services to colleges and universities, including a variety of open educational resource-based courseware.
Wholesale
The Wholesale Segment is comprised of our wholesale textbook business and is one of the largest textbook wholesalers in the country. The Wholesale Segment centrally sources, sells, and distributes new and used textbooks to approximately 3,5003,400 physical bookstores (including our Retail Segment's 777772 physical bookstores) and sources and distributes new and used textbooks to our 714670 virtual bookstores. Additionally, the Wholesale Segment sells hardware and a software suite of applications that provides inventory management and point-of-sale solutions to approximately 400 college bookstores.
DSS
The Digital Student Solutions (“DSS”) Segment includes direct-to-student products and services to assist students to study more effectively and improve academic performance. The DSS Segment is comprised of the operations of Student Brands, LLC, a leading direct-to-student subscription-based writing services business, andbartleby®, a direct-to-student subscription-based offering providing textbook solutions, expert questions and answers, tutoringwriting and test prep services.

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


Corporate Servicestutoring.
Corporate Services representrepresents unallocated shared-service costs which include corporate level expenses and other governance functions, including executive functions, such as accounting, legal, treasury, information technology, and human resources.
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

Intercompany Eliminations
The eliminations are primarily related to the following intercompany activities:
The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination of Retail commissions earned from Wholesale, and
These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail inventory that was purchased from Wholesale in a prior period that was subsequently sold to external customers during the current period and the elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the elimination of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the current period.
Our international operations are not material and the majority of the revenue and total assets are within the United States.
Summarized financial information for our reportable segments is reported below:
13 weeks ended
August 1,
2020
July 27,
2019
Sales:
Retail$158,776 $274,656 
Wholesale80,294 72,309 
DSS5,872 5,374 
Elimination(40,928)(32,682)
Total Sales$204,014 $319,657 
Gross Profit
Retail$16,135 $62,139 
Wholesale16,757 14,918 
DSS4,746 4,414 
Elimination(6,776)(9,814)
Total Gross Profit$30,862 $71,657 
Depreciation and Amortization
Retail$10,570 $11,977 
Wholesale1,295 1,565 
DSS2,165 2,304 
Corporate Services33 33 
Total Depreciation and Amortization$14,063 $15,879 
Operating Loss (Income)
Retail$(54,816)$(35,042)
Wholesale11,671 8,594 
DSS(1,455)(2,003)
Corporate Services(7,552)(5,550)
Elimination(6,763)(9,811)
Total Operating Loss$(58,915)$(43,812)
15

 13 weeks ended
 July 27,
2019
 July 28,
2018
Sales:   
Retail$274,656
 $287,085
Wholesale72,309
 89,944
DSS5,374
 5,677
Elimination(32,682) (45,222)
Total Sales$319,657
 $337,484
    
Gross Profit   
Retail$62,139
 $56,521
Wholesale14,918
 19,545
DSS4,414
 5,554
Elimination(9,814) (15,010)
Total Gross Profit$71,657
 $66,610
    
Depreciation and Amortization   
Retail$11,977
 $13,325
Wholesale1,565
 1,460
DSS2,304
 1,709
Corporate Services33
 44
Total Depreciation and Amortization$15,879
 $16,538
    
Operating Loss  
Retail$(35,042) $(42,039)
Wholesale8,594
 12,446
DSS(2,003) 1,066
Corporate Services(5,550) (5,537)
Elimination(9,811) (15,008)
Total Operating Loss$(43,812) $(49,072)
    
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)



13 weeks ended
August 1,
2020
July 27,
2019
The following is a reconciliation of segment Operating Loss to consolidated Loss Before Income Taxes:
Total Operating Loss$(58,915)$(43,812)
Interest Expense, net2,653 2,532 
Loss Before Income Taxes$(61,568)$(46,344)

 13 weeks ended
 July 27,
2019
 July 28,
2018
The following is a reconciliation of segment Operating Loss to consolidated Loss Before Income Taxes:   
Total Operating Loss$(43,812) $(49,072)
Interest Expense, net2,532
 3,522
Loss Before Income Taxes$(46,344) $(52,594)
    

Note 7. Equity and Earnings Per Share
Equity
Share Repurchases
On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50,000, in the aggregate, of our outstanding Common Stock. The stock repurchase program is carried out at the direction of management (which may include a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. During the 13 weeks ended July 27, 2019,August 1, 2020, we did not repurchase shares of our Common Stock under the program and as of July 27, 2019,August 1, 2020, approximately $26,669 remains available under the stock repurchase program.
During the 13 weeks ended July 27, 2019,August 1, 2020, we repurchased 11,933178,669 shares of our Common Stock outside of the stock repurchase program in connection with employee tax withholding obligations for vested stock awards.
Earnings Per Share
Basic EPS is computed based upon the weighted average number of common shares outstanding for the year. Diluted EPS is computed based upon the weighted average number of common shares outstanding for the year plus the dilutive effect of common stock equivalents using the treasury stock method and the average market price of our common stock for the year. We include participating securities (unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents) in the computation of EPS pursuant to the two-class method. Our participating securities consist solely of unvested restricted stock awards, which have contractual participation rights equivalent to those of stockholders of unrestricted common stock. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not share in the losses of the Company. During the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018 average shares of 3,746,6632,665,779 and 2,539,4223,746,663 were excluded from the diluted earnings per share calculation as their inclusion would have been antidilutive, respectively.
The following is a reconciliation of the basic and diluted earnings (loss) per share calculation:
13 weeks ended13 weeks ended
(shares in thousands)July 27,
2019
 July 28,
2018
(shares in thousands)August 1,
2020
July 27,
2019
Numerator for basic and diluted earnings per share:   Numerator for basic and diluted earnings per share:
Net loss available to common shareholders$(32,155) $(38,622)Net loss available to common shareholders$(46,652)$(32,155)
   
Denominator for basic and diluted earnings per share:   Denominator for basic and diluted earnings per share:
Basic and diluted weighted average shares of Common Stock47,582
 46,917
Basic and diluted weighted average shares of Common Stock48,411 47,582 
   
Loss per share of Common Stock:   Loss per share of Common Stock:
Basic$(0.68) $(0.82)Basic$(0.96)$(0.68)
Diluted$(0.68) $(0.82)Diluted$(0.96)$(0.68)

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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)



Note 8. Fair Values of Financial Instruments
In accordance with ASC No. 820, Fair Value Measurements and Disclosures, the fair value of an asset is considered to be the price at which the asset could be sold in an orderly transaction between unrelated knowledgeable and willing parties. A liability’s fair value is defined as the amount that would be paid to transfer the liability to a new obligor, not the amount that would be paid to settle the liability with the creditor. Assets and liabilities recorded at fair value are measured using a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value. These tiers include:
Level 1—Observable inputs that reflect quoted prices in active markets
Level 2—Inputs other than quoted prices in active markets that are either directly or indirectly observable
Level 3—Unobservable inputs in which little or no market data exists, therefore requiring us to develop our own assumptions
Our financial instruments include cash and cash equivalents, receivables, accrued liabilities and accounts payable. The fair values of cash and cash equivalents, receivables, accrued liabilities and accounts payable approximates their carrying values because of the short-term nature of these instruments, which are all considered Level 1. The fair value of short-term and long-term debt approximates its carrying value.
Note 9. Credit Facility
We have a credit agreement (the “Credit Agreement”), amended March 1, 2019, under which the lenders committed to provide us with a 5-year asset-backed revolving credit facility in an aggregate committed principal amount of $400,000 (the “Credit Facility”). effective from the date of the amendment. We have the option to request an increase in commitments under the Credit Facility of up to $100,000, subject to certain restrictions. Proceeds from the Credit Facility are used for general corporate purposes, including seasonal working capital needs. The agreement includes an incremental first in, last out seasonal loan facility (the “FILO Facility”) for a $100,000 incremental facility maintaining the maximum availability under the Credit Agreement at $500,000. On March 2, 2020, we were granted a waiver to the condition to the upcoming draw under the FILO Facility, scheduled for April 2020, that Consolidated EBITDA (as defined in the Credit Agreement) minus Restricted Payments (as defined in the Credit Agreement) equal at least $90,000.
For additional information including interest terms and covenant requirements related to the Credit Facility, refer to Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.
During the 13 weeks ended August 1, 2020, we borrowed $186,700 and repaid $126,840 under the Credit Agreement, with $234,560 of outstanding borrowings as of August 1, 2020, comprised entirely of borrowings under the Credit Facility. During the 13 weeks ended July 27, 2019, we borrowed $120,300 and repaid $79,700 under the Credit Agreement. The net totalAgreement, with $174,100 of outstanding borrowings of $174,100 as of July 27, 2019, is comprised of $74,100 and $100,000 of outstanding borrowings under the Credit Facility and FILO Facility, respectively. During the 13 weeks ended July 28, 2018, we borrowed $96,300 and repaid $62,500 under the Credit Agreement. The net total outstanding borrowings of $230,200 as of July 28, 2018 is comprised of $130,200 and $100,000 of outstanding borrowings under the Credit Facility and FILO Facility, respectively. As of both August 1, 2020 and July 27, 2019, and July 28, 2018, we have issued $4,759 in letters of credit under the Credit Facility.
Note 10. Supplementary Information
Impairment Loss (non-cash)
We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable in accordance with ASC 360-10, Accounting for the Impairment or Disposal of Long-Lived Assets. During the 13 weeks ended July 27, 2019, we recognized an impairment loss (non-cash) of $433 in the Retail segment related to net capitalized development costs for a project which are not recoverable.
Restructuring and other charges
During the 13 weeks ended August 1, 2020, we recognized restructuring and other charges totaling $5,671 comprised of $3,396 for severance and other employee termination and benefit costs associated with elimination of various positions as part of cost reduction objectives ($10,562 is included in accrued liabilities in the consolidated balance sheet as of August 1, 2020), $2,103 for professional service costs related to restructuring, process improvements, and shareholder activist activities, and $172 related to liabilities for a facility closure.
During the 13 weeks ended July 27, 2019, we recognized expensesrestructuring and other charges totaling $1,466 comprised primarily of $631 for severance and other employee termination and benefit costs associated with several management changes and the
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

elimination of various positions as part of cost reduction objectives, and $735 related to professional service costs related to restructuring and process improvements.

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


Note 11. Employee Benefit Plans
We sponsor defined contribution plans for the benefit of substantially all of the employees of BNC and DSS. MBS maintains a profit sharing plan covering substantially all full-time employees of MBS. For all plans, we are responsible to fund the employer contributions directly. Total employee benefit expense for these plans was $1,538$0 and $2,085$1,538 during the 13 weeks ended August 1, 2020 and July 27, 2019, and July 28, 2018, respectively.
Effective April 2020, due to the significant impact as a result of COVID-19 related campus store closures, we have temporarily suspended employer matching contributions into our 401(k) plans through the end of December 2020 (the first 9 months of Fiscal 2021).
Note 12. Stock-Based Compensation
We recognize compensation expense for awards ratably over the requisite service period of the award, which is generally three years. We recognize compensation expense based on the number of awards expected to vest using an estimated average forfeiture rate. We calculate the fair value of stock-based awards based on the closing price on the date the award was granted for those awards with only service or performance conditions. For those awards with market conditions, we have determined the grant date fair value using the Monte Carlo simulation model.
During the 13 weeks ended July 27, 2019, we granted the following awards:
709,517 performance share unit ("PSU") awards to employees that will vest based upon the achievement of pre-established performance goals related to absolute total shareholder returns ("TSR") determined by the Company's common stock price and Company Adjusted EBITDA measured over a two year performance period (FiscalAugust 1, 2020, - Fiscal 2021) with one additional year of time-based vesting. The number of PSU awards that will vest range from 0%-150% of the target award based on actual performance.
1,283,782 restricted stock units ("RSU")no awards were granted to employees with a three year vesting period in accordance withunder the Equity Incentive Plan.
We recognized stock-based compensation expense for equity-based awards in selling and administrative expenses as follows:
13 weeks ended
August 1,
2020
July 27,
2019
Restricted stock expense$30 $30 
Restricted stock units expense1,359 1,990 
Performance shares expense
0 12 
Performance share units expense132 289 
Stock-based compensation expense$1,521 $2,321 
 13 weeks ended
 July 27,
2019
 July 28,
2018
Restricted stock expense$30
 $30
Restricted stock units expense (a)
1,990
 2,198
Performance shares expense (a) (b)
12
 57
Performance share units expense (a) (b)
289
 56
Stock-based compensation expense$2,321
 $2,341

(a)For the 13 weeks ended July 27, 2019, the restricted stock units expense, performance shares expense and performance share units expense reflects a forfeiture adjustment for unvested shares related to management changes in Fiscal 2019 and Fiscal 2020, and incremental expense for the Fiscal 2020 grant discussed above, compared to Fiscal 2019 grant which occurred in the second quarter of Fiscal 2019.
(b)The performance shares and performance share units expense reflect catch-up adjustments for changes in the expected level of achievement of the respective grants for both Fiscal 2018 and Fiscal 2019, and incremental expense for the Fiscal 2020 grant discussed above.
Total unrecognized compensation cost related to unvested awards as of July 27, 2019August 1, 2020 was $14,095$4,884 and is expected to be recognized over a weighted-average period of 2.21.5 years. Approximately $2,828 of the unrecognized compensation cost is related to performance shares and performance share units, which is subject to attaining the stated performance metrics.
Note 13. Income Taxes
We recorded income tax benefit of $(14,916) on a pre-tax loss of $(61,568) during the 13 weeks ended August 1, 2020, which represented an effective income tax rate of 24.2% and income tax benefit of $(14,189) on a pre-tax loss of $(46,344) during the 13 weeks ended July 27, 2019, which represented an effective income tax rate of 30.6% and an income tax benefit of $(13,972) on pre-tax loss of $(52,594) during the 13 weeks ended July 28, 2018, which represented an effective income tax rate of 26.6%. The effective tax rate for the 13 weeks ended July 27, 2019August 1, 2020 is higherlower as compared to the prior year comparable period due to permanent differences.

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended July 27, 2019 and July 28, 2018
(Thousands of dollars, except share and per share data)
(unaudited)


Note 14. Legal Proceedings
We are involved in a variety of claims, suits, investigations and proceedings that arise from time to time in the ordinary course of our business, including actions with respect to contracts, intellectual property, taxation, employment, benefits, personal injuries and other matters. The results of these proceedings in the ordinary course of business are not expected to have a material adverse effect on our condensed consolidated financial position, results of operations, or cash flows.

Between January 22, 2020 and July 23, 2020, thirteen purported class action complaints were filed in the United States District Court for the District of Delaware, the United States District Court for the District of New Jersey, and the United States District Court for the Northern District of Illinois against the Company, along with several publishers, another collegiate bookstore retailer, and an industry association. The plaintiffs are retailers of collegiate course materials or current or former college students. Although the specific allegations vary, they claim, on their own behalf and on behalf of the purported classes,
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BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
For the 13 weeks ended August 1, 2020 and July 27, 2019
(Thousands of dollars, except share and per share data)
(unaudited)

that the Company and the other defendants violated Section 1 of the Sherman Act (15 U.S.C. § 1), Section 2 of the Sherman Act (15 U.S.C. § 2), Section 13(a) of the Robinson-Patman Act (15 U.S.C. §13(a)), and various state antitrust and unfair trade practices laws for alleged activities in connection with inclusive access and the sale of course materials to universities and their students. The United States Judicial Panel on Multidistrict Litigation has consolidated these and other related cases in a consolidated proceeding before the Hon. Denise L. Cote of the United States District Court for the Southern District of New York. We intend to vigorously defend this matter and are currently unable to estimate any potential losses.
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Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations


Unless the context otherwise indicates, references to “we,” “us,” “our” and “the Company” refer to Barnes & Noble Education, Inc. or “BNED”, a Delaware corporation. References to “Barnes & Noble College” or “BNC” refer to our subsidiary Barnes & Noble College Booksellers, LLC. References to “MBS” refer to our subsidiary MBS Textbook Exchange, LLC. References to “Student Brands refer to our subsidiary Student Brands, LLC.
Overview
Description of Business
Barnes & Noble Education, Inc. (“BNED”) is one of the largest contract operators of physical and virtual bookstores for college and university campuses and K-12 institutions across the United States. We are also one of the largest textbook wholesalers, inventory management hardware and software providers, and a leading provider of digital education solutions. We operate 1,4911,442 physical, virtual, and custom bookstores and serve more than 6 million students, delivering essential educational content and tools within a dynamic omni channel retail environment. Additionally, we offer direct-to-student products and services to help students study more effectively and improve academic performance.
The Barnes & Noblestrengths of our business include our ability to compete by developing new products and solutions to meet market needs, our large operating footprint with direct access to students and faculty, our well-established, deep relationships with academic partners and stable, long-term contracts and our well-recognized brands. We expect to continue to introduce scalable and advanced digital solutions focused largely on the student, expand our general merchandise e-commerce capabilities, increase market share with new accounts, and expand our strategic opportunities through acquisitions and partnerships. We expect general merchandise sales to continue to increase over the long term, as our product assortments continue to emphasize and reflect the changing consumer trends, and we evolve our presentation concepts and merchandising of products in stores and online, as we improve our e-commerce capabilities through investments we are making in new systems, processes and people.
We believe the BNC and MBS brands are virtually synonymous with innovation in bookselling and we believe,campus retail, and are widely recognized and respected brands in the United States. Our large college footprint, reputation, and credibility in the marketplace not only support our marketing efforts to universities, students, and faculty, but are also important for leading publishers who rely on us as one of their primary distribution channels, and for being a trusted source for students in our direct-to-student digital solutions business.
The strengths of our business include our ability to compete by developing new products and solutions to meet market needs, our large footprint with direct access to students and faculty, our well-established, deep relationships with partners and stable, long-term contracts and our well-recognized brands. We expect to continue to grow our business by introducing scalable and advanced digital solutions focused largely on the student, increasing market share with new accounts, and expanding our strategic opportunities through acquisitions and partnerships.
We offer our BNC First Day™ inclusive access program, in which course materials, including e-content, are offered at a reduced price through a course materials fee, and delivered to students on or before the first day of class. We recently announced a new agreement with VitalSource®, part of Ingram Content Group, to use their technology to power our First Day inclusive access platform, thus allowing us to increase penetration rates for course material sales, as well as accelerate and optimize First Day implementations. During the first quarter of Fiscal 2020, First Day total revenue increased 46% from the prior year comparative period.
For additional information related to our business, see Part I - Item 1. Business in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.
In August 2020, we expanded our existing strategic partnership with VitalSource® to provide students with increased access to additional learning opportunities through a unique bundle of its bartleby homework help services, bartleby learn™ and bartleby write™. The VitalSource direct-to-student channel will now offer students unique access to the bartleby study bundle™ with the purchase of a qualifying VitalSource eBook.
In Fiscal 2020, we retained Morgan Stanley & Co. LLC to serve as a financial advisor in connection with our review of strategic opportunities. The review was designed to accelerate the execution of customer-focused strategic initiatives and enhance value for our shareholders, including, but not limited to, continued execution of our current business plan, new partnerships, joint ventures and other potential opportunities. On August 24, 2020, we announced that we had concluded our review of strategic opportunities. After extensive evaluation and deliberation, and in consultation with its financial and legal advisors, the Board unanimously determined that the continued execution of the Company’s current business plan is the best path forward for the Company and its shareholders.
COVID-19 Business Impact
Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures. Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of our physical campus stores to protect the health and safety of our customers and employees.
While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students at our campuses that closed due to COVID-19. We developed and implemented plans to safely reopen our campus stores based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or choosing to remain fully virtual in order to best protect students and faculty.
The first quarter is historically a low revenue period and our first quarter results were significantly impacted by the COVID-19 pandemic. As many schools shifted from an on-campus to a remote learning model, we were able to serve students
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through our Custom Store Solutions “CSS” model, virtual bookstores, individual school websites and digital offerings to ensure students were equipped with their course materials to continue their education, wherever they may be. The COVID-19 impact on higher education remains a fluid situation, and we are committed to supporting our campus partners through our flexible offerings and our ability to quickly pivot to ensure uninterrupted service as institutions manage the safety of their campuses.
Segments
Prior to the fourth quarter of Fiscal 2019, we had three reportable segments: BNC, MBS, and Digital Student Solutions (“DSS”). During the fourth quarter of fiscal year 2019, in an effort to streamline our retail go-to-market strategy, reinforce our company branding, and more efficiently focus our product development efforts, we realigned our business and sales organization into the followingWe have three reportable segments: Retail, Wholesale and DSS. The Retail Segment combines the operations of the former BNC segment with MBS Direct (from the former MBS segment), the Wholesale Segment is comprised of the MBS wholesale business (from the former MBS segment), and the DSS Segment remains unchanged. Additionally, unallocated shared-service costs, which include various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”.
We identify our segments in accordance with the way our business is managed (focusing on the financial information distributed) and the manner in which our chief operating decision maker allocates resources and assesses financial performance. The following discussion summarizes the three segments:segments. For additional information about each segment's operations, see Part I - Item 1. Business in our Annual Report on Form 10-K for the fiscal year ended May 2, 2020.
Retail Segment
The Retail Segment operates 1,4911,442 college, university, and K-12 school bookstores, comprised of 777772 physical bookstores and 714670 virtual bookstores. Our bookstores typically operate under agreements with the college, university, or K-12 schools to be the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The majority of the physical campus bookstores have school-branded e-commerce sites which we operate and which offer students access to affordable course materials and affinity products, including emblematic apparel and gifts. The Retail Segment also offers inclusive access programs, in which course materials, including e-content, are offered at a reduced price through a course materials fee, and delivered to students on or before the first day of class. Additionally, the Retail Segment offers a suite of digital content and services to colleges and universities, including a variety of open educational resource-based courseware.
Wholesale Segment
The Wholesale Segment is comprised of our wholesale textbook business and is one of the largest textbook wholesalers in the country. The Wholesale Segment centrally sources, sells, and distributes new and used textbooks to approximately 3,500

3,400 physical bookstores (including our Retail Segment's 777772 physical bookstores) and sources and distributes new and used textbooks to our 714670 virtual bookstores. Additionally, the Wholesale Segment sells hardware and a software suite of applications that provides inventory management and point-of-sale solutions to approximately 400 college bookstores.
DSS Segment
The DSSDigital Student Solutions (“DSS”) Segment includes direct-to-student products and services to assist students to study more effectively and improve academic performance. The DSS Segment is comprised of the operations of Student Brands, LLC, a leading direct-to-student subscription-based writing services business, and bartleby®, a direct-to-student subscription-based offering providing textbook solutions, expert questions and answers, tutoringwriting and test prep services.tutoring.
Corporate Services represents unallocated shared-service costs which include corporate level expenses and other governance functions, including executive functions, such as accounting, legal, treasury, information technology, and human resources.
For additional information about the Retail, Wholesale and DSS segment operations, see Part I - Item 1. Business in our Annual Report on Form 10-K for the year ended April 27, 2019.
Seasonality
Our business is highly seasonal. Our quarterly results also may fluctuate depending on the timing of the start of the various schools' semesters, as well as shifts in our fiscal calendar dates. These shifts in timing may affect the comparability of our results across periods. Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April.
For our retail operations, sales are generally highest in the second and third fiscal quarters, when students generally purchase and rent textbooks and other course materials, and lowest in the first and fourth fiscal quarters. Sales attributable to our wholesale business are generally highest in our first, second and third quarter, as it sells textbooks and other course materials for retail distribution. For our DSS segment, or direct-to-student business, sales and operating profit are realized relatively consistently throughout the year.
Trends, Competition and Other Business Conditions Affecting Our Business
The market for educational materials is undergoing unprecedented change. As tuition and other costs rise, colleges and universities face increasing pressure to attract and retain students and provide them with innovative, affordable educational content and tools that support their educational development. Current trends, competition and other factors affecting our business include:
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Overall Economic Environment, College Enrollment and Consumer Spending Patterns. Our business is affected by the overall economic environment, funding levels at colleges and universities, by changes in enrollments at colleges and universities, and spending on course materials and general merchandise.
Impact of COVID-19: The COVID-19 pandemic has materially and adversely impacted the U.S. economy and financial markets, with legislative and regulatory responses including unprecedented monetary and fiscal policy actions across all sectors, and there is significant uncertainty as to timing of stabilization and recovery. Many colleges and K-12 schools have been required to cease in-person classes in an attempt to limit the spread of the COVID-19 pandemic and ensure the safety of their students. Although many institutions have reopened, academic institutions are considering alternatives to traditional in-person instruction, including on-line learning and significantly reduced classroom size.
Economic Environment: Retail general merchandise sales are subject to short-term fluctuations driven by the broader retail environment.
Enrollment Trends: The growth of our business depends on our ability to attract new customers and to increase the level of engagement by our current student customers. We continue to see downward enrollment trends and shrinking resources from state and federal government for colleges and universities. Enrollment trends, specifically at community colleges, generally correlate with changes in the economy and unemployment factors, e.g. low unemployment tends to lead to low enrollment and higher unemployment rates tend to lead to higher enrollment trends, as students generally enroll to obtain skills that are in demand in the workforce. Enrollment trends may be negatively impacted overall by COVID-19 concerns at physical campuses, although there is some preliminary evidence that community college systems that rely more on "commuter" rather than "residential" students may experience less of a negative impact, or some may even experience an increase, in enrollment due to projected high unemployment rates in the Fall of 2021. A significant reduction in U.S. economic activity and increased unemployment, which could lead to decreased enrollment and consumer spending. Additionally, enrollment trends are impacted by the dip in the United States birth rate resulting in fewer students at the traditional 18-24 year-old college age. Online degree program enrollments continue to grow, even in the face of declining overall higher education enrollment.
Increased Use of Online and Digital Platforms as Companions or Alternatives to Printed Course Materials.Materials. Students and faculty can now choose from a wider variety of educational content and tools than ever before, delivered across both print and digital platforms.
Distribution Network Evolving.Evolving. The way course materials are distributed and consumed is changing significantly, a trend that is expected to continue. The market for course materials, including textbooks and supplemental materials, is intensely competitive and subject to rapid change.
Disintermediation. Disintermediation. We are experiencing growing competition from alternative media and alternative sources of textbooks and other course materials. In addition to the official physical or virtual campus bookstore, course materials are also sold through off-campus bookstores, e-commerce outlets, digital platform companies, publishers, including Cengage, Pearson and McGraw Hill, bypassing the bookstore distribution channel by selling or renting directly to students and educational institutions, and student-to-student transactions over the Internet.
Supply Chain and Inventory.Since the demand for used textbooks has historically been greater than the available supply, our financial results are highly dependent upon Wholesale’s ability to build its textbook inventory from suppliers in advance of the selling season. Some textbook publishers have begun to supply textbooks pursuant to consignment or rental programs which could impact used textbook supplies in the future. Additionally, Wholesale is a national distributor for rental textbooks offered through McGraw-Hill Education's and Pearson Education’s consignment rental program.
program, both of which are relatively nascent.
Price Competition. In addition to the competition in the services we provide to our customers, our textbook and other course materials business faces significant price competition. Students purchase textbooks and other course materials from multiple providers, are highly price sensitive, and can easily shift spending from one provider or format to another.
Competition. In addition to the competition we face from alternative distribution sources, we also have competition from other college bookstore operators, textbook wholesalers and educational content providers. Competitors that provide online bookstore solutions to colleges and universities not only compete with our physical bookstore operations, but also compete with Retail's virtual stores. We also compete with other companies that offer college themed and other general merchandise. Our DSS segment faces competition from other digital student solutions providers, including Chegg.

A Large Number of Traditional Campus Bookstores Have Yet to be Outsourced.
Outsourcing Trends.We continue to see the trend towards outsourcing in the campus bookstore market including virtual bookstores and online marketplace websites, and we also continue to see a variety of business models being pursued for the provision of textbooks and other course materials such(such as inclusive access programs and publisher subscription models,models) and general merchandise.
New and Existing Bookstore Contracts.We expect awards of new accounts resulting in new physical and virtual store openings will continue to be an important driver of future growth in our business. We also expect that certain less
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Overall Economic Environment, College Enrollmentprofitable or essential bookstores we operate may close. Such stores could be included in contracts for stores we operate that may be deemed non-essential; and Consumer Spending Patterns. Our business is affectedsuch stores could be operated by the overall economic environment, funding levelsothers or independently by schools. The scope of any such store closures remains uncertain at colleges and universities, by changes in enrollmentsthis time, although we are not aware, at colleges and universities, and spending on course materials and general merchandise.
this time, of any significant volume of stores which we operate that are likely to close or have informed us of upcoming closures.
Economic Environment: Retail general merchandise sales are subject to short-term fluctuations driven by the broader retail environment. We expect general merchandise sales to continue to increase over the long term, as our product assortments continue to emphasize and reflect the changing consumer trends, and we evolve our presentation concepts and merchandising of products in stores and online.
Enrollment Trends. The growth of our business depends on our ability to attract new students and to increase the level of engagement by our current student customers. We continue to see downward enrollment trends and shrinking resources from state and federal government for colleges and universities. Enrollment trends, specifically at community colleges, continue to decline, led primarily by an improved economy and a dip in the United States birth rate resulting in fewer students at the traditional 18-24 year old college age. However, online degree program enrollments continue to grow, even in the face of declining overall higher education enrollment, and consistent with projections from the National Center for Education Statistics, we expect undergraduate enrollment to increase in the long-term.
For additional discussion of our trends and other factors affecting our business,see Part I - Item 1. Business in our Annual Report on Form 10-K for the year ended April 27, 2019.May 2, 2020.
Elements of Results of Operations
Our condensed consolidated financial statements reflect our consolidated financial position, results of operations and cash flows in conformity with accounting principles generally accepted in the United States (“GAAP”).
Our sales are primarily derived from the sale of course materials, which include new, used and digital textbooks, and at college and university bookstores which we operate, we sell high margin general merchandise, including emblematic apparel and gifts, trade books, computer products, school and dorm supplies, convenience and café items and graduation products. Our rental income is primarily derived from the rental of physical textbooks. We also derive revenue from other sources, such as sales of inventory management, hardware and point-of-sale software, direct-to-student subscription-based services, and other services.
Our cost of sales primarily includeincludes costs such as merchandise costs, textbook rental amortization, content development cost amortization, warehouse costs related to inventory management and order fulfillment, insurance, certain payroll costs, and management service agreement costs, including rent expense, related to our college and university contracts and other facility related expenses.
Our selling and administrative expenses consist primarily of store payroll and store operating expenses. Selling and administrative expenses also include stock-based compensation and general office expenses, such as merchandising, procurement, field support, finance and accounting, and operating costs related to our direct-to-student subscription-based services business. Shared-service costs such as human resources, legal, treasury, information technology, and various other corporate level expenses and other governance functions, are not allocated to any specific reporting segment and are recorded in Corporate Services as discussed in the Overview - Segments discussion above.




Results of Operations - Summary
 13 weeks ended
Dollars in thousandsJuly 27,
2019
 July 28,
2018
Sales:   
Product sales and other$302,227
 $317,845
Rental income17,430
 19,639
Total sales$319,657
 $337,484
    
Net loss$(32,155) $(38,622)
    
Adjusted Earnings (non-GAAP) (a)
$(30,075) $(38,589)
    
Adjusted EBITDA (non-GAAP) (a)
   
Retail$(21,492) $(28,670)
Wholesale10,159
 13,906
DSS1,028
 2,775
Corporate Services(5,007) (5,493)
Elimination(9,811) (15,008)
Total Adjusted EBITDA (non-GAAP)$(25,123) $(32,490)
    
(a)
Adjusted Earnings and Adjusted EBITDA are non-GAAP financial measures. See Adjusted Earnings (non-GAAP) and Adjusted EBITDA (non-GAAP) discussion below.

 13 weeks ended
Dollars in thousandsAugust 1,
2020
July 27,
2019
Sales:
Product sales and other$193,210 $302,227 
Rental income10,804 17,430 
Total sales$204,014 $319,657 
Net loss$(46,652)$(32,155)
Adjusted Earnings (non-GAAP) (a)
$(41,716)$(30,075)
Adjusted EBITDA (non-GAAP) (a)
Retail$(40,640)$(21,492)
Wholesale12,966 10,159 
DSS1,664 1,028 
Corporate Services(5,244)(5,007)
Elimination(6,763)(9,811)
Total Adjusted EBITDA (non-GAAP)$(38,017)$(25,123)
(a)Adjusted Earnings and Adjusted EBITDA are non-GAAP financial measures. See Adjusted Earnings (non-GAAP) and Adjusted EBITDA (non-GAAP) discussion below.

23

The following table sets forth, for the periods indicated, the percentage relationship that certain items bear to total sales:
 13 weeks ended
 July 27,
2019
 July 28,
2018
Sales:   
Product sales and other94.5 % 94.2 %
Rental income5.5
 5.8
Total sales100.0
 100.0
Cost of sales:   
Product and other cost of sales (a)
78.9
 81.4
Rental cost of sales (a)
55.5
 61.7
Total cost of sales77.6
 80.3
Gross margin22.4
 19.7
Selling and administrative expenses30.6
 29.4
Depreciation and amortization expense5.0
 4.9
Impairment loss (non-cash)0.1
 
Restructuring and other charges0.5
 
Operating loss(13.8)% (14.6)%
(a)Represents the percentage these costs bear to the related sales, instead of total sales.


 13 weeks ended
August 1,
2020
July 27,
2019
Sales:
Product sales and other94.7 %94.5 %
Rental income5.3 5.5 
Total sales100.0 100.0 
Cost of sales:
Product and other cost of sales (a)
85.8 78.9 
Rental cost of sales (a)
68.4 55.5 
Total cost of sales84.9 77.6 
Gross margin15.1 22.4 
Selling and administrative expenses34.3 30.6 
Depreciation and amortization expense6.9 5.0 
Impairment loss (non-cash) 0.1 
Restructuring and other charges2.8 0.5 
Operating loss(28.9)%(13.8)%

(a)Represents the percentage these costs bear to the related sales, instead of total sales.

Results of Operations - 13 weeks ended July 27, 2019August 1, 2020 compared with the 13 weeks ended July 28, 201827, 2019
13 weeks ended, August 1, 2020
Dollars in thousandsRetailWholesaleDSSCorporate ServicesEliminationsTotal
Sales:
Product sales and other$147,972 $80,294 $5,872 $ $(40,928)$193,210 
Rental income10,804     10,804 
Total sales158,776 80,294 5,872  (40,928)204,014 
Cost of sales:
Product and other cost of sales135,254 63,537 1,126  (34,152)165,765 
Rental cost of sales7,387     7,387 
Total cost of sales142,641 63,537 1,126  (34,152)173,152 
Gross profit16,135 16,757 4,746  (6,776)30,862 
Selling and administrative expenses56,985 3,791 4,036 5,244 (13)70,043 
Depreciation and amortization expense10,570 1,295 2,165 33  14,063 
Sub-Total:$(51,420)$11,671 $(1,455)$(5,277)$(6,763)(53,244)
Restructuring and other charges5,671 
Operating loss$(58,915)
24

Table of Contents
 13 weeks ended, July 27, 2019
Dollars in thousandsRetail Wholesale DSS Corporate Services Eliminations Total
Sales:           
Product sales and other$257,226
 $72,309
 $5,374
 $
 $(32,682) $302,227
Rental income17,430
 
 
 
 
 17,430
Total sales274,656
 72,309
 5,374
 
 (32,682) 319,657
Cost of sales:           
Product and other cost of sales202,848
 57,391
 960
 
 (22,868) 238,331
Rental cost of sales9,669
 
 
 
 
 9,669
Total cost of sales212,517
 57,391
 960
 
 (22,868) 248,000
Gross profit62,139
 14,918
 4,414
 
 (9,814) 71,657
Selling and administrative expenses83,815
 4,759
 4,113
 5,007
 (3) 97,691
Depreciation and amortization expense11,977
 1,565
 2,304
 33
 
 15,879
Sub-Total:$(33,653) $8,594
 $(2,003) $(5,040) $(9,811) (41,913)
Impairment loss (non-cash)          433
Restructuring and other charges          1,466
Operating loss          $(43,812)
            
13 weeks ended, July 28, 201813 weeks ended, July 27, 2019
Dollars in thousandsRetail Wholesale DSS Corporate Services Eliminations TotalDollars in thousandsRetailWholesaleDSSCorporate ServicesEliminationsTotal
Sales:           Sales:
Product sales and other$267,446
 $89,944
 $5,677
 $
 $(45,222) $317,845
Product sales and other$257,226 $72,309 $5,374 $ $(32,682)$302,227 
Rental income19,639
 
 
 
 
 19,639
Rental income17,430     17,430 
Total sales287,085
 89,944
 5,677
 
 (45,222) 337,484
Total sales274,656 72,309 5,374  (32,682)319,657 
Cost of sales:           Cost of sales:
Product and other cost of sales218,442
 70,399
 123
 
 (30,212) 258,752
Product and other cost of sales202,848 57,391 960  (22,868)238,331 
Rental cost of sales12,122
 
 
 
 
 12,122
Rental cost of sales9,669     9,669 
Total cost of sales230,564
 70,399
 123
 
 (30,212) 270,874
Total cost of sales212,517 57,391 960  (22,868)248,000 
Gross profit56,521
 19,545
 5,554
 
 (15,010) 66,610
Gross profit62,139 14,918 4,414  (9,814)71,657 
Selling and administrative expenses85,235
 5,639
 2,779
 5,493
 (2) 99,144
Selling and administrative expenses83,815 4,759 4,113 5,007 (3)97,691 
Depreciation and amortization expense13,325
 1,460
 1,709
 44
 
 16,538
Depreciation and amortization expense11,977 1,565 2,304 33  15,879 
Operating loss:$(42,039) $12,446
 $1,066
 $(5,537) $(15,008) (49,072)
Sub-Total:Sub-Total:$(33,653)$8,594 $(2,003)$(5,040)$(9,811)(41,913)
           
Restructuring and other chargesRestructuring and other charges1,466 
Impairment loss (non-cash)Impairment loss (non-cash)433 
Operating lossOperating loss$(43,812)
Sales
The following table summarizes our sales for the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018:2019:
 13 weeks ended
Dollars in thousandsAugust 1, 2020July 27, 2019%
Product sales and other$193,210 $302,227 (36.1)%
Rental income10,804 17,430 (38.0)%
Total Sales$204,014 $319,657 (36.2)%
 13 weeks ended
Dollars in thousandsJuly 27, 2019 July 28, 2018 %
Product sales and other$302,227
 $317,845
 (4.9)%
Rental income17,430
 19,639
 (11.2)%
Total Sales$319,657
 $337,484
 (5.3)%

Our sales decreased by $17.8$115.6 million, or 5.3%36.2%, to $204.0 million during the 13 weeks ended August 1, 2020 from $319.7 million during the 13 weeks ended July 27, 2019 from $337.5 million during the 13 weeks ended July 28, 2018.


2019. The components of the variances for the 13 week periods are reflected in the table below.
Sales variances13 weeks ended
Dollars in millionsAugust 1, 2020July 27, 2019
Retail Sales
New stores$7.9 $6.2 
Closed stores(5.1)(5.6)
Comparable stores (a)
(106.6)(10.9)
Textbook rental deferral(6.4)0.8 
Service revenue (b)
(4.7)(0.5)
Other (c)
(1.0)(2.4)
Retail sales subtotal:$(115.9)$(12.4)
Wholesale Sales$8.0 $(17.6)
DSS Sales$0.5 $(0.3)
Eliminations (d)
$(8.2)$12.5 
Total sales variance:$(115.6)$(17.8)
(a) Comparable store sales includes sales from physical stores that have been open for an entire fiscal year period and virtual store sales for the period, does not include sales from closed stores for all periods presented, and digital agency sales are included on a gross basis.
25

Table of Contents
Sales variances 13 weeks ended
Dollars in millions July 27, 2019 July 28, 2018
Retail Sales    
New stores $7.4
 $7.8
Closed stores (6.3) (8.8)
Comparable stores (a)
 (9.0) (6.4)
Textbook rental deferral 0.7
 (0.2)
Service revenue (b)
 (0.4) (0.1)
Other (c)
 (4.8) (2.5)
Retail sales subtotal: $(12.4) $(10.2)
Wholesale Sales $(17.6) $(2.6)
DSS Sales $(0.3) $5.7
Eliminations (d)
 $12.5
 $(11.1)
Total sales variance: $(17.8) $(18.2)
(b) Service revenue includes Promoversity, brand partnerships, shipping and handling, digital content, software, services, and revenue from other programs.
(a)Comparable store sales includes sales from physical stores that have been open for an entire fiscal year period and virtual store sales for the period, does not include sales from closed stores for all periods presented, and digital agency sales are included on a gross basis.
(b)Service revenue includes Promoversity, brand partnerships, shipping and handling, digital content, software, services, and revenue from other programs.
(c)Other includes inventory liquidation sales to third parties, marketplace sales and certain accounting adjusting items related to return reserves, agency sales and other deferred items.
(d)Eliminates Wholesale sales and service fees to Retail and Retail commissions earned from Wholesale. See discussion of intercompany activities and eliminations below.
(c) Other includes inventory liquidation sales to third parties, marketplace sales and certain accounting adjusting items related to return reserves, and other deferred items.
(d) Eliminates Wholesale sales and service fees to Retail and Retail commissions earned from Wholesale. See discussion of intercompany activities and eliminations below.
Retail
Retail sales decreased $12.4by $115.9 million, or 4.3%42.2%, to $274.7$158.8 million during the 13 weeks ended July 27, 2019August 1, 2020 from $287.1$274.7 million during the 13 weeks ended July 27, 2019. The first quarter is typically a low sales activity period for the Retail. Retail added 8464new stores and closed 41 stores (not including temporary store closings due to COVID-19) during the 13 weeks ended July 27, 2019,August 1, 2020, ending the period with a total of 1,4911,442 stores.
 13 weeks ended
August 1, 2020July 27, 2019
Number of Stores:PhysicalVirtualPhysicalVirtual
Number of stores at beginning of period772 647 772 676 
Opened24 40 38 46 
Closed24 17 33 8 
Number of stores at end of period772 670 777 714 
 13 weeks ended
 July 27, 2019 July 28, 2018
Number of Stores:Physical Virtual Physical Virtual
Number of stores at beginning of period772
 676
 768
 676
Opened38
 46
 13
 17
Closed33
 8
 28
 9
Number of stores at end of period777
 714
 753
 684
 
Product and other sales for Retail for the 13 weeks ended August 1, 2020 decreased by $109.2 million, or 42.5% to $148.0 million from $257.2 million during the 13 weeks ended July 27, 2019 decreased by $10.2 million, or 3.8%.2019. The first quarter is typically a low sales activity period for Retail. Product and other sales are impacted by comparable store sales (as noted in the chart below), new store openings and store closings.closings, as well as the impact from temporary store closings related to COVID-19. Textbook (Course Materials) revenue for Retail for the 13 weeks ended July 27, 2019 decreased primarily due to lower new and used textbook and other course materials sales, while First Day, digital and eTextbook revenue increased. General merchandise sales for Retail increased for the 13 weeks ended July 27, 2019decreased primarily due to higherlower emblematic apparel sales (as many athletic events were canceled due to COVID-19), lower supply product sales and lower graduation product sales (primarily due to COVID-19 related campus closures). We have made continued progress in the development of our next generation e-commerce platform, which launched in Fiscal 2021 to deliver increased high-margin general merchandise sales.
Rental income for Retail for the 13 weeks ended August 1, 2020 decreased by $6.6 million, or 38.0% to $10.8 million from $17.4 million during the 13 weeks ended July 27, 2019 decreased by $2.2 million, or 11.2% to $17.4 million from $19.6 million.2019. Rental income is impacted by comparable store sales, new store openings and store closings. The decrease in rental income is primarily due to decreased rental activity impacted by increased digital offerings.
Comparable store sales for Retail decreased for the 13 week sales periods.period. Comparable store sales were impacted primarily by COVID-19 related campus store closures, a shift to lower cost options and more affordable solutions, including digital offerings, increased consumer purchases directly from publishers and other online providers, lower general merchandise sales (including graduation products and logo products for athletic events) and lower student enrollment, specifically in two-year community colleges. These

decreases were partially offset by improved general merchandise sales.increased First Day, digital and eTextbook revenue. Comparable store sales variances for Retail by category for the 13 week periods are as follows:
Comparable Store Sales variances - Retail13 weeks ended
Dollars in millionsAugust 1, 2020July 27, 2019
Textbooks (Course Materials)$(11.3)(10.1)%$(13.7)(11.0)%
General Merchandise(87.6)(68.3)%5.9 4.9 %
Trade Books(7.7)(85.2)%(1.2)(11.8)%
Total Comparable Store Sales$(106.6)(42.8)%$(9.0)(3.5)%
26

Comparable Store Sales variances - Retail 13 weeks ended
Dollars in millions July 27, 2019 July 28, 2018
Textbooks (Course Materials) $(13.7) (11.0)% $(6.1) (4.7)%
General Merchandise 5.9
 4.9 % 1.2
 1.0 %
Trade Books (1.2) (11.8)% (1.5) (12.9)%
Total Comparable Store Sales $(9.0) (3.5)% $(6.4) (2.5)%
Table of Contents
Wholesale
Wholesale sales decreasedincreased by $17.6$8.0 million, or 19.6%11.0%, to $80.3 million during the 13 weeks ended August 1, 2020 from $72.3 million during the 13 weeks ended July 27, 2019 from $89.92019. The increase is primarily due to lower returns and allowances as a result of customer sales mix. During the 13 months ended August 1, 2020, the Wholesale operations assumed direct-to-student fulfillment of course material orders for the Retail Segment campus bookstores that were not fully operational due to COVID-19 campus store closures.
DSS
DSS total sales increased by $0.5 million or 9.3% to $5.9 million during the 13 weeks ended July 28, 2018. The decrease is driven primarily due to a shift in buying patterns, a decrease in supply, and a decrease in customer demand (including sales to our Retail Segment). The first quarter is typically a high sales activity period for Wholesale as schools purchase inventory for the upcoming fall semester.
DSS
DSS total sales decreased by $0.3 million or 5.3% toAugust 1, 2020 from $5.4 million during the 13 weeks ended July 27, 2019, from $5.7 million during the 13 weeks ended July 28, 2018 primarily due to an increase in bartleby subscription sales, partially offset by lower Student Brands sales overall, partially offset by growth in certain foreign language properties and increased bartleby subscription sales.
Cost of Sales and Gross Margin
Our cost of sales decreasedincreased as a percentage of sales to 84.9% during the 13 weeks ended August 1, 2020 compared to 77.6% during the 13 weeks ended July 27, 2019 compared2019. Our gross margin decreased by $40.8 million, or 56.9%, to 80.3%$30.9 million, or 15.1% of sales, during the 13 weeks ended July 28, 2018. Our gross margin increased by $5.0 million, or 7.6%, toAugust 1, 2020 from $71.6 million, or 22.4% of sales during the 13 weeks ended July 27, 2019 from $66.6 million, or 19.7% of sales during the 13 weeks ended July 28, 2018.2019.
Retail
The following table summarizes the Retail cost of sales for the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018:2019: 
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 % of
Related Sales
 July 28, 2018 % of
Related Sales
Dollars in thousandsAugust 1, 2020% of
Related Sales
July 27, 2019% of
Related Sales
Product and other cost of sales$202,848
 78.9% $218,442
 81.7%Product and other cost of sales$135,254 91.4%$202,848 78.9%
Rental cost of sales9,669
 55.5% 12,122
 61.7%Rental cost of sales7,387 68.4%9,669 55.5%
Total Cost of Sales$212,517
 77.4% $230,564
 80.3%Total Cost of Sales$142,641 89.8%$212,517 77.4%
The following table summarizes the Retail gross margin for the 13 weeks ended August 1, 2020 and July 27, 2019 and July 28, 2018:2019:
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 % of
Related Sales
 July 28, 2018 % of
Related Sales
Dollars in thousandsAugust 1, 2020% of
Related Sales
July 27, 2019% of
Related Sales
Product and other gross margin$54,378
 21.1% $49,004
 18.3%Product and other gross margin$12,718 8.6%$54,378 21.1%
Rental gross margin7,761
 44.5% 7,517
 38.3%Rental gross margin3,417 31.6%7,761 44.5%
Gross Margin$62,139
 22.6% $56,521
 19.7%Gross Margin$16,135 10.2%$62,139 22.6%
For the 13 weeks ended July 27, 2019,August 1, 2020, the Retail gross margin as a percentage of sales increaseddecreased as discussed below:
Product and other gross margin increased (280decreased (1250 basis points), driven primarily by a favorablean unfavorable sales mix (205(950 basis points) due to increasedlower high-margin general merchandise sales of higherapproximately $87.6 million and the shift to lower margin general merchandisedigital courseware, and lower margin rates (550 basis points) due to higher markdowns, partially offset by lower contract costs as a percentage of sales related to our college and university contracts (190(255 basis points) resulting from contract renewals and new store contracts, partially offset by lower margin rates (115 basis points) due to higher markdowns.contracts.
Rental gross margin increased (620decreased (1290 basis points), driven primarily by favorable rental mix (505 basis points) due to increased consignment rentalhigher contract costs as a percentage of sales and lower costs related to our college and university contracts (510(1125 basis points) resulting from contract renewals and new store contracts,unfavorable rental mix (255 basis points), partially offset by lowerhigher rental margin rates (395(90 basis points).

Wholesale
The cost of sales and gross margin for Wholesale were $63.5 million, or 79.1% of sales, and $16.8 million, or 20.9% of sales, respectively, during the 13 weeks ended August 1, 2020. The cost of sales and gross margin for Wholesale was $57.4 million or 79.4% of sales and $14.9 million or 20.6% of sales, respectively, during the 13 weeks ended July 27, 2019.
The cost of sales and gross margin for Wholesale was $70.4 million or 78.3% of sales and $19.5 million or 21.7% of sales, respectively,increased during the 13 weeks ended July 28, 2018. The gross margin decreased to 20.6% during the 13 weeks ended July 27, 2019 from 21.7% during the 13 weeks ended July 28, 2018August 1, 2020 primarily due to an unfavorable sales mix.the Wholesale operations assuming direct-to-student fulfillment of course material orders for the Retail Segment campus bookstores that were not fully operational due to COVID-19 campus store closures.
27

Table of Contents
DSS
The gross margin for the DSS segment was $4.7 million, or 80.8% of sales, during the 13 weeks ended August 1, 2020 and $4.4 million, or 82.1% of sales, during the 13 weeks ended July 27, 2019 and $5.6 million, or 97.8% of sales, during the 13 weeks ended July 28, 20182019. The high gross margins are driven primarily by high margin subscription service revenue earned. The decrease in gross margin is primarily due to theincreased amortization of content development costs of $0.7$0.3 million for bartleby textbook solutions which was launched in the latter half of Fiscal 2019.solutions.
Intercompany Eliminations
During the 13 weeks ended August 1, 2020 and July 27, 2019, and July 28, 2018, our sales eliminations were $(32.7)$(40.9) million and $(45.2)$(32.7) million, respectively. These sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination of Retail commissions earned from Wholesale.
During the 13 weeks ended August 1, 2020 and July 27, 2019, and July 28, 2018, the cost of sales eliminations were $(22.9)$(34.2) million and $(30.2)$(22.9) million, respectively. These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail inventory that was purchased from Wholesale in a prior period that was subsequently sold to external customers during the current period and the elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the elimination of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the current period.
During the 13 weeks ended August 1, 2020 and July 27, 2019, and July 28, 2018, the gross margin eliminations were $(9.8)$(6.8) million and $(15.0)$(9.8) million, respectively. The gross margin eliminations reflect the net impact of the sales eliminations and cost of sales eliminations during the above mentioned reporting periods.
Selling and Administrative Expenses
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 % of
Sales
 July 28, 2018 % of
Sales
Dollars in thousandsAugust 1, 2020% of
Sales
July 27, 2019% of
Sales
Total Selling and Administrative Expenses$97,691
 30.6% $99,144
 29.4%Total Selling and Administrative Expenses$70,043 34.3%$97,691 30.6%
During the 13 weeks ended July 27, 2019,August 1, 2020, selling and administrative expenses decreased by $1.4$27.7 million, or 1.5%28.3%, to $97.7$70.0 million from $99.1$97.7 million during the 13 weeks ended July 28, 2018. 27, 2019.
The variances by segment are as follows:
Retail
During the 13 weeks ended July 27, 2019,August 1, 2020, Retail selling and administrative expenses decreased by $1.4$26.8 million, or 1.7%32.0%, to $83.8$57.0 million from $85.2$83.8 million during the 13 weeks ended July 28, 2018.27, 2019. This decrease was primarily due to a $1.5$22.8 million decrease in stores payroll and operating expenses, including comparable stores, primarily due to furloughed store employees, lower virtual stores and new/closed stores payroll and operating expenses, a $1.0 million decrease in virtual store payroll and operating expenses, a decrease of $1.0 million in LoudCloud digital operations, partially offset by an increase of $1.1$4.0 million in corporate payroll, and infrastructure costs, and a $1.0 million increase in product development costs and digital operations costs.
Wholesale
During the 13 weeks ended July 27, 2019,August 1, 2020, Wholesale selling and administrative expenses decreased by $0.9$1.0 million or 15.6%20.4% to $4.8$3.8 million from $5.6$4.8 million during the 13 weeks ended July 28, 2018.27, 2019. Thedecrease in selling and administrative expenses was primarily driven by lower payroll and operating costs.
DSS
During the 13 weeks ended July 27, 2019,August 1, 2020, DSS selling and administrative expenses increaseddecreased by $1.3$0.1 million to $4.1$4.0 million from $2.8$4.1 million during the 13 weeks ended July 28, 2018.27, 2019. The increasedecrease in costs was primarily driven by higher payroll and professional fees related to developing, marketing and selling our student success hub on bartleby which launched during the latter half of Fiscal 2019.lower payroll.
Corporate Services
During the 13 weeks ended July 27, 2019,August 1, 2020, Corporate Services' selling and administrative expenses decreasedincreased by $0.5$0.2 million or 8.8%4.7% to $5.0$5.2 million from $5.5$5.0 million during the 13 weeks ended July 28, 2018.27, 2019. The decreaseincrease was primarily due to lower bonushigher compensation-related expense and lowerhigher operating expenses, partially offset by higherlower stock-based compensation expense.

28

Table of Contents
Depreciation and Amortization Expense
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 % of
Sales
 July 28, 2018 % of
Sales
Dollars in thousandsAugust 1, 2020% of
Sales
July 27, 2019% of
Sales
Total Depreciation and Amortization Expense$15,879
 5.0% $16,538
 4.9%Total Depreciation and Amortization Expense$14,063 6.9%$15,879 5.0%
Depreciation and amortization expense decreased by $0.7$1.8 million, or 4.0%11.4%, to $14.1 million during the 13 weeks ended August 1, 2020 from $15.9 million during the 13 weeks ended July 27, 2019 from $16.5 million during the 13 weeks ended July 28, 2018. This2019. The decrease was primarily attributable to lower depreciation related to closed stores offset by incremental depreciation and amortization expense resulting from the acquisition of PaperRater on August 21, 2018 associated with the identified intangibles recorded at fair value as of the acquisition date and additionallower capital expenditures.
Impairment loss (non-cash)
We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable in accordance with ASC 360-10, Accounting for the Impairment or Disposal of Long-Lived Assets. During the 13 weeks ended July 27, 2019, we recognized an impairment loss (non-cash) of $0.4 million in the Retail segment related to net capitalized development costs for a project which are not recoverable.
Restructuring and other charges
During the 13 weeks ended August 1, 2020, we recognized restructuring and other charges totaling $5.7 million comprised of $3.4 million for severance and other employee termination and benefit costs associated with elimination of various positions as part of cost reduction objectives, $2.1 million for professional service costs related to restructuring, process improvements, and shareholder activist activities, and $0.2 million related to liabilities for a facility closure.
During the 13 weeks ended July 27, 2019, we recognized expensesrestructuring and other charges totaling $1.5 million comprised primarily of $0.6 million for severance and other employee termination and benefit costs associated with several management changes and the elimination of various positions as part of cost reduction objectives, and $0.7 million related to professional service costs forrelated to restructuring activities and related process improvements.
Operating lossLoss
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 % of
Sales
 July 28, 2018 % of
Sales
Dollars in thousandsAugust 1, 2020% of
Sales
July 27, 2019% of
Sales
Total Operating Loss$(43,812) (13.8)% $(49,072) (14.6)%Total Operating Loss$(58,915)(28.9)%$(43,812)(13.8)%
Our operating loss was $(58.9) million during the 13 weeks ended August 1, 2020, compared to an operating loss of $(43.8) million during the 13 weeks ended July 27, 2019, compared to2019. The increase in operating loss of $(49.1) million during the 13 weeks ended July 28, 2018. The decrease is due to the matters discussed above. For the 13 weeks ended August 1, 2020, excluding the $5.7 million of restructuring and other charges, discussed above, operating loss was $(53.2) million. For the 13 weeks ended July 27, 2019, excluding the $1.5 million of restructuring and other charges and impairment loss of $0.4 million, discussed above, operating loss was $(41.9) million (or 13.1% of sales).million.
Interest Expense, Net
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 July 28, 2018Dollars in thousandsAugust 1, 2020July 27, 2019
Interest Expense, Net$2,532
 $3,522
Interest Expense, Net$2,653 $2,532 
Net interest expense decreasedincreased by $1.0$0.1 million, or 4.8%, to $2.6 million during the 13 weeks ended August 1, 2020 from $2.5 million during the 13 weeks ended July 27, 2019 from $3.52019. The increase was primarily due to higher borrowings compared to the prior year.
Income Tax Benefit
 13 weeks ended
Dollars in thousandsAugust 1, 2020Effective RateJuly 27, 2019Effective Rate
Income Tax Benefit$(14,916)24.2%$(14,189)30.6%
We recorded an income tax benefit of $(14.9) million on a pre-tax loss of $(61.6) million of during the 13 weeks ended July 28, 2018 due to lower borrowings.
Income Tax Benefit
 13 weeks ended
Dollars in thousandsJuly 27, 2019 Effective Rate July 28, 2018 Effective Rate
Income Tax Benefit$(14,189) 30.6% $(13,972) 26.6%
WeAugust 1, 2020, which represented an effective income tax rate of 24.2% and we recorded an income tax benefit of $(14.2) million on a pre-tax loss of $(46.3) million of during the 13 weeks ended July 27, 2019, which represented an effective income tax rate of 30.6% and we recorded an income tax benefit.
29

Table of $(14.0) million on pre-tax loss of $(52.6) million during the 13 weeks ended July 28, 2018, which represented an effective income tax rate of 26.6%. Contents
The effective tax rate for the 13 weeks ended July 27, 2019August 1, 2020 is higherlower as compared to the comparable prior year due to permanent differences.

Net Loss
13 weeks ended 13 weeks ended
Dollars in thousandsJuly 27, 2019 July 28, 2018Dollars in thousandsAugust 1, 2020July 27, 2019
Net loss$(32,155) $(38,622)Net loss$(46,652)$(32,155)
As a result of the factors discussed above, net loss was $(46.7) million during the 13 weeks ended August 1, 2020, compared with net loss of $(32.2) million during the 13 weeks ended July 27, 2019, compared with net loss of $(38.6)2019.
Adjusted Earnings (non-GAAP) is $(41.7) million during the 13 weeks ended July 28, 2018.
Adjusted Earnings (non-GAAP) isAugust 1, 2020, compared with $(30.1) million during the 13 weeks ended July 27, 2019, compared with $(38.6) million during the 13 weeks ended July 28, 2018.2019. See Adjusted Earnings (non-GAAP) discussion below.
Use of Non-GAAP Measures - Adjusted Earnings and Adjusted EBITDA
To supplement our results prepared in accordance with GAAP, we use the measure of Adjusted Earnings and Adjusted EBITDA, which are non-GAAP financial measures under Securities and Exchange Commission (the “SEC”) regulations. We define Adjusted Earnings as net income as adjusted for items that are subtracted from or added to net income. We define Adjusted EBITDA as net income plus (1) depreciation and amortization; (2) interest expense and (3) income taxes, (4) as adjusted for items that are subtracted from or added to net income.
To properly and prudently evaluate our business, we encourage you to review our consolidated financial statements included elsewhere in the Form 10-K for the year ended April 27, 2019,May 2, 2020, the reconciliation of Adjusted Earnings to net income and the reconciliation of Adjusted EBITDA to net income, the most directly comparable financial measure presented in accordance with GAAP, set forth in the tables below. All of the items included in the reconciliations below are either (i) non-cash items or (ii) items that management does not consider in assessing our on-going operating performance.
These non-GAAP financial measures are not intended as substitutes for and should not be considered superior to measures of financial performance prepared in accordance with GAAP. In addition, our use of these non-GAAP financial measures may be different from similarly named measures used by other companies, limiting their usefulness for comparison purposes.
We review these non-GAAP financial measures as internal measures to evaluate our performance and manage our operations. We believe that these measures are useful performance measures which are used by us to facilitate a comparison of our on-going operating performance on a consistent basis from period-to-period. We believe that these non-GAAP financial measures provide for a more complete understanding of factors and trends affecting our business than measures under GAAP can provide alone, as they exclude certain items that do not reflect the ordinary earnings of our operations. Our Board of Directors and management also use Adjusted EBITDA as one of the primary methods for planning and forecasting overall expected performance, for evaluating on a quarterly and annual basis actual results against such expectations, and as a measure for performance incentive plans. We believe that the inclusion of Adjusted Earnings and Adjusted EBITDA results provides investors useful and important information regarding our operating results.
Adjusted Earnings (non-GAAP)
 13 weeks ended
Dollars in thousandsAugust 1, 2020July 27, 2019
Net loss$(46,652)$(32,155)
Reconciling items, after-tax (below)
4,936 2,080 
Adjusted Earnings (non-GAAP)$(41,716)$(30,075)
Reconciling items, pre-tax
Impairment loss (non-cash) (a)
$ $433 
Content amortization (non-cash)
1,164 911 
Restructuring and other charges (a)
5,671 1,466 
Reconciling items, pre-tax6,835 2,810 
Less: Pro forma income tax impact (b)
1,899 730 
Reconciling items, after-tax$4,936 $2,080 
(a)  See Management Discussion and Analysis and Results of Operations discussion above.
(b) Represents the income tax effects of the non-GAAP items.
30
 13 weeks ended
Dollars in thousandsJuly 27, 2019 July 28, 2018
Net loss$(32,155) $(38,622)
Reconciling items, after-tax (below)
2,080
 33
Adjusted Earnings (non-GAAP)$(30,075) $(38,589)
    
Reconciling items, pre-tax   
Impairment loss (non-cash) (a)
$433
 $
Content amortization (non-cash) (b)
911
 44
Restructuring and other charges (a)
1,466
 
Reconciling items, pre-tax2,810
 44
Less: Pro forma income tax impact (b)
730
 11
Reconciling items, after-tax$2,080
 $33
(a)
See Management Discussion and Analysis and Results of Operations discussion above.
(b)For the 13 weeks ended July 27, 2019, earnings are adjusted for amortization expense (non-cash) related to content development costs which are included in cost of goods sold.
(c)Represents the income tax effects of the non-GAAP items.

Adjusted EBITDA (non-GAAP)
 13 weeks ended
Dollars in thousandsAugust 1, 2020July 27, 2019
Net loss$(46,652)$(32,155)
Add:
Depreciation and amortization expense14,063 15,879 
Content amortization (non-cash)
1,164 911 
Interest expense, net2,653 2,532 
Income tax benefit(14,916)(14,189)
Impairment loss (non-cash) (a)
 433 
Restructuring and other charges (a)
5,671 1,466 
Adjusted EBITDA (non-GAAP) (a)
$(38,017)$(25,123)
 13 weeks ended
Dollars in thousandsJuly 27, 2019 July 28, 2018
Net loss$(32,155) $(38,622)
Add:   
Depreciation and amortization expense15,879
 16,538
Content amortization (non-cash) (a)
911
 44
Interest expense, net2,532
 3,522
Income tax benefit(14,189) (13,972)
Impairment loss (non-cash) (b)
433
 
Restructuring and other charges (b)
1,466
 
Adjusted EBITDA (non-GAAP) (b)
$(25,123) $(32,490)
(a)  See Management Discussion and Analysis and Results of Operations discussion above.
(a)For the 13 weeks ended July 27, 2019, earnings are adjusted for amortization expense (non-cash) related to content development costs which are included in cost of goods sold.
(b)
See Management Discussion and Analysis and Results of Operations discussion above.
The following is Adjusted EBITDA by segment for the 13 weeks ended August 1, 2020 and July 27, 20192019.
Adjusted EBITDA - by Segment13 weeks ended, August 1, 2020
Dollars in thousandsRetailWholesaleDSSCorporate Services
Elimination(b)
Total
Sales$158,776 $80,294 $5,872 $ $(40,928)$204,014 
Cost of sales (a)
142,431 63,537 172  (34,152)171,988 
Gross profit16,345 16,757 5,700  (6,776)32,026 
Selling and administrative expenses56,985 3,791 4,036 5,244 (13)70,043 
Adjusted EBITDA (non-GAAP)$(40,640)$12,966 $1,664 $(5,244)$(6,763)$(38,017)
Adjusted EBITDA - by Segment13 weeks ended, July 27, 2019
Dollars in thousandsRetailWholesaleDSSCorporate Services
Elimination(b)
Total
Sales$274,656 $72,309 $5,374 $ $(32,682)$319,657 
Cost of sales (a)
212,333 57,391 233  (22,868)247,089 
Gross profit62,323 14,918 5,141  (9,814)72,568 
Selling and administrative expenses83,815 4,759 4,113 5,007 (3)97,691 
Adjusted EBITDA (non-GAAP)$(21,492)$10,159 $1,028 $(5,007)$(9,811)$(25,123)
(a) For the 13 weeks ended August 1, 2020, gross margin excludes $0.2 million and July 28, 2018.
Adjusted EBITDA - by Segment 13 weeks ended, July 27, 2019
Dollars in thousands Retail Wholesale DSS Corporate Services 
Elimination(b)
 Total
Sales $274,656
 $72,309
 $5,374
 $
 $(32,682) $319,657
Cost of sales (a)
 212,333
 57,391
 233
 
 (22,868) 247,089
Gross profit 62,323
 14,918
 5,141
 
 (9,814) 72,568
Selling and administrative expenses 83,815
 4,759
 4,113
 5,007
 (3) 97,691
Adjusted EBITDA (non-GAAP) $(21,492) $10,159
 $1,028
 $(5,007) $(9,811) $(25,123)
Adjusted EBITDA - by Segment 13 weeks ended, July 28, 2018
Dollars in thousands Retail Wholesale DSS Corporate Services 
Elimination(b)
 Total
Sales $287,085
 $89,944
 $5,677
 $
 $(45,222) $337,484
Cost of sales (a)
 230,520
 70,399
 123
 
 (30,212) 270,830
Gross profit 56,565
 19,545
 5,554
 
 (15,010) 66,654
Selling and administrative expenses 85,235
 5,639
 2,779
 5,493
 (2) 99,144
Adjusted EBITDA (non-GAAP) $(28,670) $13,906
 $2,775
 $(5,493) $(15,008) $(32,490)
(a)$1.0 million of amortization expense (non-cash) related to content development costs in the Retail Segment and DSS Segment, respectively. For the 13 weeks ended July 27, 2019, gross margin excludes $0.2 million and $0.7 million of amortization expense (non-cash) related to content development costs in the Retail Segment and DSS Segment, respectively. For the 13 weeks ended July 28, 2018, gross margin excludes $0.05 million
(b) See Management Discussion and $0Analysis and Results of amortization expense (non-cash) related to content development costs in the Retail Segment and DSS Segment, respectively
(b)
See Management Discussion and Analysis and Results of Operations discussion above.

Operations discussion above.

Liquidity and Capital Resources
Our primary sources of cash are net cash flows from operating activities, funds available under our credit agreement and short-term vendor financing. As of July 27, 2019,August 1, 2020, we had $174.1$234.6 million ofoutstanding borrowings under the Credit Agreement. See Financing Arrangements discussion below.

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures. Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of our physical campus stores to protect the health and safety of our customers and employees.
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While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students at our campuses that closed due to COVID-19. We developed and implemented plans to safely reopen our campus stores based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or choosing to remain fully virtual in order to best protect students and faculty.
The first quarter is historically a low revenue period and our first quarter results were significantly impacted by the COVID-19 pandemic. As many schools shifted from an on-campus to a remote learning model, we were able to serve students through our Custom Store Solutions “CSS” model, virtual bookstores, individual school websites and digital offerings to ensure students were equipped with their course materials to continue their education, wherever they may be. The COVID-19 impact on higher education remains a fluid situation, and we are committed to supporting our campus partners through our flexible offerings and our ability to quickly pivot to ensure uninterrupted service as institutions manage the safety of their campuses.
We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 2021. We anticipate meaningful annualized cost savings from this program, the majority of which is expected to be realized beginning in Fiscal 2021. Additionally, we currently expect to see the most significant impacts of COVID-19 on our business in the first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, university budgets, athletics and other areas that directly affect our business operations.
We believe that our future cash from operations, access to borrowings under the Credit Facility, FILO Facility and short-term vendor financing will provide adequate resources to fund our operating and financing needs for the foreseeable future. Our future capital requirements will depend on many factors, including, but not limited to, the economy and the outlook for and pace of sustainable growth in our markets, the levels at which we maintain inventory, the number and timing of new store openings, and any potential acquisitions of other brands or companies including digital properties. To the extent that available funds are insufficient to fund our future activities, we may need to raise additional funds through public or private financing of debt or equity. Our access to, and the availability of, financing in the future will be impacted by many factors, including the liquidity of the overall capital markets and the current state of the economy. There can be no assurances that we will have access to capital markets on acceptable terms.
Sources and Uses of Cash Flow
 13 weeks ended 13 weeks ended
Dollars in thousands July 27, 2019 July 28, 2018Dollars in thousandsAugust 1, 2020July 27, 2019
Cash, cash equivalents, and restricted cash at beginning of period $14,768
 $16,869
Cash, cash equivalents, and restricted cash at beginning of period$9,008 $14,768 
Net cash flows used in operating activities (40,243) (27,353)Net cash flows used in operating activities(54,839)(40,243)
Net cash flows used in investing activities (6,105) (9,314)Net cash flows used in investing activities(5,450)(6,105)
Net cash flows provided by financing activities 40,560
 33,800
Net cash flows provided by financing activities59,518 40,560 
Cash, cash equivalents, and restricted cash at end of period $8,980
 $14,002
Cash, cash equivalents, and restricted cash at end of period$8,237 $8,980 
Cash Flow from Operating Activities
Our business is highly seasonal. For our retail operations, cash flows from operating activities are typically a source of cash in the second and third fiscal quarters, when students generally purchase and rent textbooks and other course materials for the upcoming semesters based on the typical academic semester. For our wholesale operations, cash flows from operating activities are typically a source of cash in the second and fourth fiscal quarters, as payments are received from the summer and winter selling season when they sell textbooks and other course materials for retail distribution. For both retail and wholesale, cash flows from operating activities are typically a use of cash in the fourth fiscal quarter, when sales volumes are materially lower than the other quarters. For our DSS segment, cash flows are not seasonal as cash flows from operating activities are typically consistent throughout the year. Our quarterly cash flows also may fluctuate depending on the timing of the start of the various school’s semesters, as well as shifts in our fiscal calendar dates. These shifts in timing may affect the comparability of our results across periods.
Cash flows used in operating activities during the 13 weeks ended July 27, 2019August 1, 2020 were $(40.2)$(54.8) million compared to $(27.4)$(40.2) million during the 13 weeks ended July 28, 2018.27, 2019. This increase in cash used in operating activities of $12.8$14.6 million was primarily due to improvedhigher net incomeloss compared to the prior year and changes in working capital, partially offsetcapital. As discussed above, our operations were highly impacted by the change in deferred taxes and operating lease right-of-use assets and lease liabilities. See Item 1. Financial Statements - Note 2. SummaryCOVID-19 related campus store closures.
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Table of Significant Accounting Policies and Note 5. Leases for information regarding the impact of adopting FASB ASC 842, Leases (Topic 842) effective April 28, 2019.Contents
Cash Flow from Investing Activities
Cash flows used in investing activities during the 13 weeks ended July 27, 2019August 1, 2020 were $(6.1)$(5.5) million compared to $(9.3)$(6.1) million during the 13 weeks ended July 28, 2018.27, 2019. The decrease in cash used in investing activities is primarily due to lower capital expenditures and contractual capital investments associated with content development, digital initiatives, enhancements to internal systems, renewing existing contracts and new store construction and lower payments to acquire businesses and the change in other noncurrent assets for contractual obligations.
Our investing activities consist principally of capital expenditures for contractual capital investments associated with renewing existing contracts, new store construction, digital initiatives and enhancements to internal systems and our website. Capital expenditures totaled $8.3$7.1 million and $8.2$8.3 million during the 13 weeks ended August 1, 2020 and July 27, 2019, and July 28, 2018, respectively.
Cash Flow from Financing Activities
Cash flows provided by financing activities during the 13 weeks ended July 27, 2019August 1, 2020 were $40.6$59.5 million compared to $33.8$40.6 million during the 13 weeks ended July 28, 2018.27, 2019. This net change of $6.8$18.9 million is primarily due to increasedhigher net borrowings under the credit agreement.
Financing Arrangements
We have a credit agreement (the “Credit Agreement”), amended March 1, 2019, under which the lenders committed to provide us with a five-year5-year asset-backed revolving credit facility in an aggregate committed principal amount of $400 million (the “Credit Facility”). effective from the date of the amendment. We have the option to request an increase in commitments under the Credit Facility of up to $100 million, subject to certain restrictions. Proceeds from the Credit Facility are used for general corporate purposes, including seasonal working capital needs. The agreement includes an incremental first in, last out seasonal loan facility (the “FILO Facility”) for a $100 million incremental facility maintaining the maximum availability under the Credit Agreement at $500 million. On March 2, 2020, we were granted a waiver to the condition to the upcoming draw under the FILO Facility, scheduled for April 2020, that Consolidated EBITDA (as defined in the Credit Agreement) minus Restricted Payments (as defined in the Credit Agreement) equal at least $90 million.
During the 13 weeks ended August 1, 2020, we borrowed $186.7 million and repaid $126.8 million under the Credit Agreement, with $234.6 million of outstanding borrowings as of August 1, 2020, comprised entirely of outstanding borrowings under the Credit Facility. During the 13 weeks ended July 27, 2019, we borrowed $120.3 million and repaid $79.7 million under the Credit Agreement. The net total outstanding borrowings ofAgreement, with $174.1 million of outstanding borrowings as of July 27, 2019, is comprised of $74.1 million and $100.0 million of outstanding borrowings under the Credit Facility and FILO Facility, respectively. During the 13 weeks ended July 28, 2018, we borrowed $96.3 million and repaid $62.5 million under the Credit Agreement. The net total outstanding borrowings of $230.2 million as of July 28, 2018 is comprised of $130.2 million and $100.0 million of outstanding borrowings under the Credit Facility and FILO Facility, respectively. As of both August 1, 2020 and July 27, 2019, and July 28, 2018, we have issued $4.8 million in letters of credit under the Credit Facility.
For additional information including interest terms and covenant requirements related to the Credit Facility and FILO Facility, refer to Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.

We believe that our future cash from operations, access to borrowings under the Credit Facility, FILO Facility and short-term vendor financing will provide adequate resources to fund our operating and financing needs for the foreseeable future. Our future capital requirements will depend on many factors, including, but not limited to, the economy and the outlook for and pace of sustainable growth in our markets, the levels at which we maintain inventory, the number and timing of new store openings, and any potential acquisitions of other brands or companies including digital properties. To the extent that available funds are insufficient to fund our future activities, we may need to raise additional funds through public or private financing of debt or equity. Our access to, and the availability of, financing in the future will be impacted by many factors, including the liquidity of the overall capital markets and the current state of the economy. There can be no assurances that we will have access to capital markets on acceptable terms.
Income Tax Implications on Liquidity
As of July 27, 2019,August 1, 2020, other long-term liabilities includes $32.8$25.7 million related to the long-term tax payable associated with the LIFO reserve. The LIFO reserve is impacted by changes in the consumer price index ("CPI") and is dependent on the inventory levels at the end of our tax year (on or about January 31st) which is in the middle of our second largest selling cycle. At the end of the most recent tax year, inventory levels declined as compared to the prior year resulting in approximately $7.3$7.6 million of the income taxes associated with the LIFO reserve becoming currently payable. Given recent trends relating to the pricing and rental of textbooks, management believes that an additional portion of the remaining long-term tax payable associated with the LIFO reserve could become payable within the next twelve months. We are unable to predict future trends for CPI and inventory levels, therefore it is difficult to project with reasonable certainty how much of this liability will become payable within the next twelve months.
Share Repurchases
On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50 million, in the aggregate, of our outstanding Common Stock. The stock repurchase program is carried out at the direction of management (which may include a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. During the 13 weeks ended July 27, 2019,August 1, 2020, we did not repurchase any of our Common Stock under the stock repurchase program. As of July 27, 2019,August 1, 2020, approximately $26.7 million remains available under the stock repurchase program.
During the 13 weeks ended July 27, 2019,August 1, 2020, we repurchased 11,933178,669 shares of our Common Stock outside of the stock repurchase program in connection with employee tax withholding obligations for vested stock awards.
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Contractual Obligations
Our projected contractual obligations are consistent with amounts disclosed in Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.
Off-Balance Sheet Arrangements
As of July 27, 2019,August 1, 2020, we have no off-balance sheet arrangements as defined in Item 303 of Regulation S-K.
Critical Accounting Policies
Our policies regarding the use of estimates and other critical accounting policies are consistent with the disclosures in Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies and Estimates in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.
Recent Accounting Pronouncements
See Item 1. Financial Statements — Note 3. Recent Accounting Pronouncements of this Form 10-Q for information related to new accounting pronouncements.
Disclosure Regarding Forward-Looking Statements
This quarterly report on Form 10-Q contains certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and information relating to us and our business that are based on the beliefs of our management as well as assumptions made by and information currently available to our management. When used in this communication, the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan,” “will,” “forecasts,” “projections,” and similar expressions, as they relate to us or our management, identify forward-looking statements. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks,

uncertainties and assumptions, the future events and trends discussed in this Form 10-Q may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements.
Such statements reflect our current views with respect to future events, the outcome of which is subject to certain risks, including, among others:
risks associated with COVID-19 and the governmental responses to it, including its impacts across our businesses on demand and operations, as well as on the operations of our suppliers and other business partners, and the effectiveness of our actions taken in response to these risks;
general competitive conditions, including actions our competitors and content providers may take to grow their businesses;
a decline in college enrollment or decreased funding available for students;
decisions by colleges and universities to outsource their physical and/or online bookstore operations or change the operation of their bookstores;
implementation of our digital strategy may not result in the expected growth in our digital sales and/or profitability;
risk that digital sales growth does not exceed the rate of investment spend;
the performance of our online, digital and other initiatives, integration of and deployment of, additional products and services including new digital channels, and enhancements to higher education digital products, and the inability to achieve the expected cost savings;
the risk of price reduction or change in format of course materials by publishers, which could negatively impact revenues and margin;
the general economic environment and consumer spending patterns;
decreased consumer demand for our products, low growth or declining sales;
the strategic objectives, successful integration, anticipated synergies, and/or other expected potential benefits of various acquisitions, may not be fully realized or may take longer than expected;
the integration of the operations of various acquisitions into our own may also increase the risk of our internal controls being found ineffective;
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changes to purchase or rental terms, payment terms, return policies, the discount or margin on products or other terms with our suppliers;
our ability to successfully implement our strategic initiatives including our ability to identify, compete for and execute upon additional acquisitions and strategic investments;
risks associated with operation or performance of MBS Textbook Exchange, LLC’s point-of-sales systems that are sold to college bookstore customers;
technological changes;
risks associated with counterfeit and piracy of digital and print materials;
our international operations could result in additional risks;
our ability to attract and retain employees;
risks associated with data privacy, information security and intellectual property;
trends and challenges to our business and in the locations in which we have stores;
non-renewal of managed bookstore, physical and/or online store contracts and higher-than-anticipated store closings;
disruptions to our information technology systems, infrastructure and data due to computer malware, viruses, hacking and phishing attacks, resulting in harm to our business and results of operations;
disruption of or interference with third party web service providers and our own proprietary technology;
work stoppages or increases in labor costs;
possible increases in shipping rates or interruptions in shipping service;
product shortages, including decreases in the used textbook inventory supply associated with the implementation of publishers’ digital offerings and direct to student textbook consignment rental programs, as well as the risks associated with merchandise sourced indirectlythe impacts that public health crises may have on the ability of our suppliers to manufacture or source products, particularly from outside of the United States;
changes in domestic and international laws or regulations, including U.S. tax reform, changes in tax rates, laws and regulations, as well as related guidance;
enactment of laws or changes in enforcement practices which may restrict or prohibit our use of texts, emails, interest based online advertising, recurring billing or similar marketing and sales activities;
the amount of our indebtedness and ability to comply with covenants applicable to any future debt financing;
our ability to satisfy future capital and liquidity requirements;
our ability to access the credit and capital markets at the times and in the amounts needed and on acceptable terms;

adverse results from litigation, governmental investigations, tax-related proceedings, or audits;
changes in accounting standards; and
the other risks and uncertainties detailed in the section titled “Risk Factors” in Part I - Item 1A in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.
May 2, 2020.
Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results or outcomes may vary materially from those described as anticipated, believed, estimated, expected, intended or planned. Subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements in this paragraph. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise after the date of this Form 10-Q. 
Item 3: Quantitative and Qualitative Disclosures About Market Risk
There have been no material changes to the items discussed in Part II - Item 7A. Quantitative and Qualitative Disclosures About Market Risk in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.
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Item 4: Controls and Procedures
Evaluation of Disclosure Controls and Procedures
An evaluation (as required under Rules 13a-15(b) and 15d-15(b) under the Exchange Act) was performed under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s “disclosure controls and procedures” (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that it will detect or uncover failures within the Company to disclose material information otherwise required to be set forth in the Company’s periodic reports. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the end of the period covered by this report, the Company’s disclosure controls and procedures were effective at the reasonable assurance level.
We implemented internal controls in connection with our adoption of the new lease accounting guidance in the first quarter of Fiscal 2020. Management has not identified any other changes in the Company’s internal control over financial reporting that occurred during the first quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II - OTHER INFORMATION
 
Item 1. Legal Proceedings
We are involved in a variety of claims, suits, investigations and proceedings that arise from time to time in the ordinary course of our business, including actions with respect to contracts, intellectual property, taxation, employment, benefits, personal injuries and other matters. We record a liability when we believe that it is both probable that a loss has been incurred and the amount of loss can be reasonably estimated. Based on our current knowledge, we do not believe that there is a reasonable possibility that the final outcome of any pending or threatened legal proceedings to which we or any of our subsidiaries are a party, either individually or in the aggregate, will have a material adverse effect on our future financial results. However, legal matters are inherently unpredictable and subject to significant uncertainties, some of which are beyond our control. As such, there can be no assurance that the final outcome of these matters will not materially and adversely affect our business, financial condition, results of operations or cash flows.
Between January 22, 2020 and July 23, 2020, thirteen purported class action complaints were filed in the United States District Court for the District of Delaware, the United States District Court for the District of New Jersey, and the United States District Court for the Northern District of Illinois against the Company, along with several publishers, another collegiate bookstore retailer, and an industry association. The plaintiffs are retailers of collegiate course materials or current or former college students. Although the specific allegations vary, they claim, on their own behalf and on behalf of the purported classes, that the Company and the other defendants violated Section 1 of the Sherman Act (15 U.S.C. § 1), Section 2 of the Sherman Act (15 U.S.C. § 2), Section 13(a) of the Robinson-Patman Act (15 U.S.C. §13(a)), and various state antitrust and unfair trade practices laws for alleged activities in connection with inclusive access and the sale of course materials to universities and their students. The United States Judicial Panel on Multidistrict Litigation has consolidated these and other related cases in a consolidated proceeding before the Hon. Denise L. Cote of the United States District Court for the Southern District of New York. We intend to vigorously defend this matter and are currently unable to estimate any potential losses.
Item 1A. Risk Factors
There have been no material changes during the 13 weeks ended July 27, 2019August 1, 2020 to the risk factors discussed in Part I - Item1A. Risk Factors in our Annual Report on Form 10-K for the fiscal year ended April 27, 2019.May 2, 2020.

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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds


Issuer Purchases of Equity Securities


The following table provides information as of July 27, 2019August 1, 2020 with respect to shares of Common Stock we purchased during the first quarter of Fiscal 2020:2021:
PeriodTotal Number of Shares Purchased Average Price Paid per Share (a) Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
April 28, 2019 - May 25, 2019
 $
 
 $26,669,324
May 26, 2019 - June 29, 2019
 $
 
 $26,669,324
June 30, 2019 - July 27, 2019
 $
 
 $26,669,324
 
 $
 
 

(a)PeriodThis amount representsTotal Number of Shares PurchasedAverage Price Paid per Share (a)Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value of Shares That May Yet Be Purchased Under the average price paid per common share. This price includes a per share commission paid for all repurchases.Plans or Programs
May 3, 2020 - May 30, 2020$$26,669,324
May 31, 2020 - July 4, 2020$$26,669,324
July 5, 2020 - August 2, 2020$$26,669,324
$
(a)  This amount represents the average price paid per common share. This price includes a per share commission paid for all repurchases.
On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50 million, in the aggregate, of our outstanding Common Stock. The stock repurchase program is carried out at the direction of management (which may include a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. During the 13 weeks ended July 27, 2019,August 1, 2020, we did not repurchase any shares of our Common Stock under the program.
During the 13 weeks ended July 27, 2019,August 1, 2020, we repurchased 11,933178,669 shares of our Common Stock outside of the stock repurchase program in connection with employee tax withholding obligations for vested stock awards.
Item 5. Other Information
None.None


Item 6. Exhibits
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
BARNES & NOBLE EDUCATION, INC.
(Registrant)
BARNES & NOBLE EDUCATION, INC.By:
(Registrant)
By:
/S/ THOMAS D. DONOHUE
Thomas D. Donohue
Chief Financial Officer
(principal financial officer)
By:
/S/ SEEMA C. PAUL
Seema C. Paul
Chief Accounting Officer
(principal accounting officer)
August 27, 2019


EXHIBIT INDEX
By:
/S/ SEEMA C. PAUL
Seema C. Paul
Chief Accounting Officer
(principal accounting officer)
101.INSXBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document

September 3, 2020



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