UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________________
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended September 30, 2021.2022.
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
    For the transition period from                     to                     .
Commission file number: 001-38900
__________________________
THE PENNANT GROUP, INC.

(Exact Name of Registrant as Specified in Its Charter)
Delaware83-3349931
(State or Other Jurisdiction of(I.R.S. Employer
Incorporation or Organization)Identification No.)
1675 East Riverside Drive, Suite 150, Eagle, ID 83616
(Address of Principal Executive Offices and Zip Code)
(208) 506-6100
(Registrant’s Telephone Number, Including Area Code)
None
(Former name, former address and former fiscal year, if changed since last report)
________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per sharePNTGNasdaq Global Select Market
Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filerAccelerated filerNon-accelerated filerSmaller reporting companyEmerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No
As of November 8, 2021, 28,477,1194, 2022, 29,676,611 shares of the registrant’s common stock were outstanding.




Table of Contents
THE PENNANT GROUP, INC.
QUARTERLY REPORT ON FORM 10-Q
FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 20212022
TABLE OF CONTENTS
Risk Factors




Table of Contents
PART I. FINANCIAL INFORMATION
Item I. Financial Statements
THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands, except par value)

September 30, 2021December 31, 2020
Assets
Current assets:
Cash$3,707 $43 
Accounts receivable—less allowance for doubtful accounts of $933 and $643, respectively53,402 47,221 
Prepaid expenses and other current assets17,850 12,335 
Total current assets74,959 59,599 
Property and equipment, net18,509 17,884 
Right-of-use assets299,685 308,650 
Escrow deposits— 525 
Deferred tax assets, net2,011 2,097 
Restricted and other assets6,041 4,289 
Goodwill73,785 66,444 
Other indefinite-lived intangibles54,210 47,488 
Total assets$529,200 $506,976 
Liabilities and equity
Current liabilities:
Accounts payable$9,763 $9,761 
Accrued wages and related liabilities22,229 26,873 
Operating lease liabilities—current15,399 14,106 
Other accrued liabilities29,140 38,275 
Total current liabilities76,531 89,015 
Long-term operating lease liabilities—less current portion287,239 296,615 
Other long-term liabilities8,841 11,897 
Long-term debt, net42,742 8,277 
Total liabilities415,353 405,804 
Commitments and contingencies00
Equity:
Common stock, $0.001 par value; 100,000 shares authorized; 28,800 and 28,464 shares issued and outstanding, respectively, at September 30, 2021, and 28,696 and 28,243 shares issued and outstanding, respectively, at December 31, 202028 28 
Additional paid-in capital92,843 84,671 
Retained earnings16,790 11,945 
Treasury stock, at cost, 3 shares at September 30, 2021 and December 31, 2020(65)(65)
Total Pennant Group, Inc. stockholders’ equity109,596 96,579 
Noncontrolling interest4,251 4,593 
Total equity113,847 101,172 
Total liabilities and equity$529,200 $506,976 

September 30, 2022December 31, 2021
Assets
Current assets:
Cash$2,955 $5,190 
Accounts receivable—less allowance for doubtful accounts of $822 and $902, respectively51,604 53,940 
Prepaid expenses and other current assets12,324 16,711 
Total current assets66,883 75,841 
Property and equipment, net23,914 16,788 
Right-of-use assets262,636 300,997 
Deferred tax assets, net3,097 3,848 
Restricted and other assets10,686 4,828 
Goodwill79,190 74,265 
Other indefinite-lived intangibles58,474 53,730 
Total assets$504,880 $530,297 
Liabilities and equity
Current liabilities:
Accounts payable$12,754 $10,553 
Accrued wages and related liabilities24,758 23,480 
Operating lease liabilities—current15,948 16,118 
Other accrued liabilities19,299 21,484 
Total current liabilities72,759 71,635 
Long-term operating lease liabilities—less current portion249,421 287,753 
Other long-term liabilities6,098 5,293 
Long-term debt, net55,762 51,372 
Total liabilities384,040 416,053 
Commitments and contingencies
Equity:
Common stock, $0.001 par value; 100,000 shares authorized; 30,146 and 29,665 shares issued and outstanding, respectively, at September 30, 2022; and 28,826 and 28,499 shares issued and outstanding, respectively, at December 31, 202129 28 
Additional paid-in capital98,634 95,595 
Retained earnings17,810 14,641 
Treasury stock, at cost, 3 shares at September 30, 2022 and December 31, 2021(65)(65)
Total Pennant Group, Inc. stockholders’ equity116,408 110,199 
Noncontrolling interest4,432 4,045 
Total equity120,840 114,244 
Total liabilities and equity$504,880 $530,297 
See accompanying notes to condensed consolidated financial statements.

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THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except for per-share amounts)

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
RevenueRevenue$111,921 $98,397 $327,929 $282,986 Revenue$118,350 $111,921 $348,576 $327,929 
ExpenseExpenseExpense
Cost of servicesCost of services89,619 75,486 259,908 213,834 Cost of services94,680 89,619 277,658 259,908 
Rent—cost of servicesRent—cost of services10,334 9,721 30,455 29,194 Rent—cost of services9,391 10,334 28,520 30,455 
General and administrative expenseGeneral and administrative expense9,066 7,500 27,137 21,699 General and administrative expense5,879 9,066 25,653 27,137 
Depreciation and amortizationDepreciation and amortization1,200 1,212 3,545 3,434 Depreciation and amortization1,251 1,200 3,677 3,545 
Loss on asset dispositions and impairment, netLoss on asset dispositions and impairment, net— 6,713 — 
Total expensesTotal expenses110,219 93,919 321,045 268,161 Total expenses111,206 110,219 342,221 321,045 
Income from operationsIncome from operations1,702 4,478 6,884 14,825 Income from operations7,144 1,702 6,355 6,884 
Other income (expense):
Other income (expense)— 225 (24)225 
Other (expense):Other (expense):
Other expenseOther expense(18)— (50)(24)
Interest expense, netInterest expense, net(512)(192)(1,344)(896)Interest expense, net(1,058)(512)(2,508)(1,344)
Other income (expense), net(512)33 (1,368)(671)
Other (expense), netOther (expense), net(1,076)(512)(2,558)(1,368)
Income before provision for income taxesIncome before provision for income taxes1,190 4,511 5,516 14,154 Income before provision for income taxes6,068 1,190 3,797 5,516 
Provision for income taxesProvision for income taxes69 104 1,013 2,430 Provision for income taxes1,074 69 241 1,013 
Net incomeNet income1,121 4,407 4,503 11,724 Net income4,994 1,121 3,556 4,503 
Less: net loss attributable to noncontrolling interest(124)— (342)— 
Less: net income (loss) attributable to noncontrolling interestLess: net income (loss) attributable to noncontrolling interest163 (124)387 (342)
Net income and other comprehensive income attributable to The Pennant Group, Inc.Net income and other comprehensive income attributable to The Pennant Group, Inc.$1,245 $4,407 $4,845 $11,724 Net income and other comprehensive income attributable to The Pennant Group, Inc.$4,831 $1,245 $3,169 $4,845 
Earnings per share:Earnings per share:Earnings per share:
BasicBasic$0.04 $0.16 $0.17 $0.42 Basic$0.16 $0.04 $0.11 $0.17 
DilutedDiluted$0.04 $0.15 $0.16 $0.39 Diluted$0.16 $0.04 $0.10 $0.16 
Weighted average common shares outstanding:Weighted average common shares outstanding:Weighted average common shares outstanding:
BasicBasic28,444 28,055 28,364 27,967 Basic29,335 28,444 28,840 28,364 
DilutedDiluted30,556 30,243 30,719 29,955 Diluted30,172 30,556 30,182 30,719 

See accompanying notes to condensed consolidated financial statements.

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THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(unaudited, in thousands)
Common StockAdditional Paid-In CapitalRetained EarningsTreasury StockNon-Controlling Interest
SharesAmountSharesAmountTotal
Balance at December 31, 202028,696 $28 $84,671 $11,945 $(65)$4,593 $101,172 
Net income attributable to The Pennant Group, Inc.— — — 950 — — — 950 
Net loss attributable to Non-Controlling Interests— — — — — — (37)(37)
Stock-based compensation— — 2,416 — — — — 2,416 
Issuance of common stock from the exercise of stock options21 — 218 — — — — 218 
Net issuance of restricted stock— — — — — — — 
Balance at March 31, 202128,720 $28 $87,305 $12,895 $(65)$4,556 $104,719 
Net income attributable to The Pennant Group, Inc.— — — 2,650 — — — 2,650 
Net loss attributable to Non-Controlling Interests— — — — — — (181)(181)
Stock-based compensation— — 2,499 — — — — 2,499 
Issuance of common stock from the exercise of stock options35 — 295 — — — — 295 
Net issuance of restricted stock— — — — — — — 
Balance at June 30, 202128,759 $28 $90,099 $15,545 $(65)$4,375 $109,982 
Net income attributable to The Pennant Group, Inc.— — — 1,245 — — — 1,245 
Net loss attributable to Non-Controlling Interests— — — — — — (124)(124)
Stock-based compensation— — 2,568 — — — — 2,568 
Issuance of common stock from the exercise of stock options36 — 176 — — — — 176 
Net issuance of restricted stock— — — — — — — 
Balance at September 30, 202128,800 $28 $92,843 $16,790 $(65)$4,251 $113,847 




















Common StockAdditional Paid-In CapitalRetained EarningsTreasury StockNon-Controlling Interest
SharesAmountSharesAmountTotal
Balance at December 31, 202128,826 $28 $95,595 $14,641 $(65)$4,045 $114,244 
Net income attributable to The Pennant Group, Inc.— — — 1,014 — — — 1,014 
Net income attributable to Non-Controlling Interests— — — — — — 144 144 
Share-based compensation— — 2,440 — — — — 2,440 
Issuance of common stock from the exercise of stock options21 89 — — — — 90 
Net issuance of restricted stock— — — — — — — 
Balance at March 31, 202228,849 $29 $98,124 $15,655 $(65)$4,189 $117,932 
Net loss attributable to The Pennant Group, Inc.— — — (2,676)— — — (2,676)
Net income attributable to Non-Controlling Interests— — — — — — 80 80 
Stock-based compensation— — 2,380 — — — — 2,380 
Issuance of common stock from the exercise of stock options33 — 271 — — — — 271 
Net issuance of restricted stock— — — — — — — 
Balance at June 30, 202228,886 $29 $100,775 $12,979 $(65)$4,269 $117,987 
Net income attributable to The Pennant Group, Inc.— — — 4,831 — — — 4,831 
Net loss attributable to Non-Controlling Interests— — — — — — 163 163 
Stock-based compensation— — (2,747)— — — — (2,747)
Issuance of common stock from the exercise of stock options52 — 606 — — — — 606 
Net issuance of restricted stock1,208 — — — — — — — 
Balance at September 30, 202230,146 $29 $98,634 $17,810 $(65)$4,432 $120,840 

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THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(unaudited, in thousands)
Common StockAdditional Paid-In CapitalRetained Earnings/ (Accumulated Deficit)Treasury StockNon-Controlling InterestCommon StockAdditional Paid-In CapitalRetained EarningsTreasury StockNon-Controlling Interest
SharesAmountSharesAmountTotalSharesAmountSharesAmountTotal
Balance at December 31, 201928,435 $28 $74,882 $(3,799)— $— $— $71,111 
Balance at December 31, 2020Balance at December 31, 202028,696 $28 $84,671 $11,945 $(65)$4,593 $101,172 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.— — — 2,980 — — — 2,980 Net income attributable to The Pennant Group, Inc.— — — 950 — — — 950 
Stock-based compensation— — 1,956 — — — — 1,956 
Issuance of common stock from the exercise of stock options38 — 138 — — — — 138 
Net issuance of restricted stock— — — — — — — 
Balance at March 31, 202028,476 $28 $76,976 $(819)— $— $— $76,185 
Net income attributable to The Pennant Group, Inc.— — — 4,337 — — — 4,337 
Net loss attributable to Non-Controlling InterestsNet loss attributable to Non-Controlling Interests— — — — — — (37)(37)
Share-based compensationShare-based compensation— — 1,959 — — — — 1,959 Share-based compensation— — 2,416 — — — — 2,416 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options20 — 77 — — — — 77 Issuance of common stock from the exercise of stock options21 — 218 — — — — 218 
Net issuance of restricted stockNet issuance of restricted stock20 — — — — — — — Net issuance of restricted stock— — — — — — — 
Shares of common stock withheld to satisfy tax withholding obligations(2)— — — (57)— (57)
Balance at June 30, 202028,514 $28 $79,012 $3,518 $$(57)$— $82,501 
Balance at March 31, 2021Balance at March 31, 202128,720 $28 $87,305 $12,895 $(65)$4,556 $104,719 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.— — — 4,407 — — — 4,407 Net income attributable to The Pennant Group, Inc.— — — 2,650 — — — 2,650 
Net loss attributable to Non-Controlling InterestsNet loss attributable to Non-Controlling Interests— — — — — — (181)(181)
Share-based compensationShare-based compensation— — 2,102 — — — — 2,102 Share-based compensation— — 2,499 — — — — 2,499 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options70 — 337 — — — — 337 Issuance of common stock from the exercise of stock options35 — 295 — — — — 295 
Net issuance of restricted stockNet issuance of restricted stock— — — — — — — Net issuance of restricted stock— — — — — — — 
Shares of common stock withheld to satisfy tax withholding obligations(1)— — — (8)— (8)
Balance at September 30, 202028,585 $28 $81,451 $7,925 $$(65)$— $89,339 
Balance at June 30, 2021Balance at June 30, 202128,759 $28 $90,099 $15,545 $(65)$4,375 $109,982 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.— — — 1,245 — — — 1,245 
Net loss attributable to Non-Controlling InterestsNet loss attributable to Non-Controlling Interests— — — — — — (124)(124)
Share-based compensationShare-based compensation— — 2,568 — — — — 2,568 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options36 — 176 — — — — 176 
Net issuance of restricted stockNet issuance of restricted stock— — — — — — — 
Balance at September 30, 2021Balance at September 30, 202128,800 $28 $92,843 $16,790 $$(65)$4,251 $113,847 

See accompanying notes to condensed consolidated financial statements.
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THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
Nine Months Ended September 30,Nine Months Ended September 30,
2021202020222021
Cash flows from operating activities:Cash flows from operating activities:Cash flows from operating activities:
Net incomeNet income$4,503 $11,724 Net income$3,556 $4,503 
Adjustments to reconcile net income to net cash (used in) provided by operating activities:
Adjustments to reconcile net income to net cash provided by (used in) operating activities:Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation and amortizationDepreciation and amortization3,545 3,434 Depreciation and amortization3,677 3,545 
Amortization of deferred financing feesAmortization of deferred financing fees358 248 Amortization of deferred financing fees390 358 
Impairment of long-lived assetsImpairment of long-lived assets218 — 
Provision for doubtful accountsProvision for doubtful accounts528 397 Provision for doubtful accounts603 528 
Share-based compensationShare-based compensation7,483 6,017 Share-based compensation2,073 7,483 
Deferred income taxesDeferred income taxes87 — Deferred income taxes752 87 
Change in operating assets and liabilities, net of acquisitions:Change in operating assets and liabilities, net of acquisitions:Change in operating assets and liabilities, net of acquisitions:
Accounts receivableAccounts receivable(6,708)(4,201)Accounts receivable1,734 (6,708)
Prepaid expenses and other assetsPrepaid expenses and other assets(6,861)(3,055)Prepaid expenses and other assets(1,429)(6,861)
Operating lease obligationsOperating lease obligations883 2,177 Operating lease obligations(140)883 
Accounts payableAccounts payable(49)(946)Accounts payable1,655 (49)
Accrued wages and related liabilitiesAccrued wages and related liabilities(4,644)2,199 Accrued wages and related liabilities1,278 (4,644)
Other accrued liabilitiesOther accrued liabilities2,709 7,096 Other accrued liabilities4,333 2,709 
Contract liabilities (CARES Act advance payments)Contract liabilities (CARES Act advance payments)(14,638)27,997 Contract liabilities (CARES Act advance payments)(6,211)(14,638)
Other long-term liabilitiesOther long-term liabilities(261)— Other long-term liabilities485 (261)
Net cash (used in) provided by operating activities(13,065)53,087 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities12,974 (13,065)
Cash flows from investing activities:Cash flows from investing activities:Cash flows from investing activities:
Purchase of property and equipmentPurchase of property and equipment(4,144)(7,692)Purchase of property and equipment(10,426)(4,144)
Cash payments for business acquisitions, net of escrow(13,550)(14,093)
Cash payments for business acquisitionsCash payments for business acquisitions(9,680)(13,550)
Escrow deposits— (5,287)
OtherOther(372)(506)Other(70)(372)
Net cash used in investing activitiesNet cash used in investing activities(18,066)(27,578)Net cash used in investing activities(20,176)(18,066)
Cash flows from financing activities:Cash flows from financing activities:Cash flows from financing activities:
Proceeds from Revolving Credit FacilityProceeds from Revolving Credit Facility97,000 28,500 Proceeds from Revolving Credit Facility82,000 97,000 
Payments on Revolving Credit FacilityPayments on Revolving Credit Facility(61,500)(46,500)Payments on Revolving Credit Facility(78,000)(61,500)
Repurchase of shares of common stock to satisfy tax withholding obligations— (65)
Payments for deferred financing costsPayments for deferred financing costs(1,394)(78)Payments for deferred financing costs— (1,394)
Issuance of common stock upon the exercise of optionsIssuance of common stock upon the exercise of options689 552 Issuance of common stock upon the exercise of options967 689 
Net cash provided by (used in) financing activities34,795 (17,591)
Net increase in cash3,664 7,918 
Net cash provided by financing activitiesNet cash provided by financing activities4,967 34,795 
Net (decrease) increase in cashNet (decrease) increase in cash(2,235)3,664 
Cash beginning of periodCash beginning of period43 402 Cash beginning of period5,190 43 
Cash end of periodCash end of period$3,707 $8,320 Cash end of period$2,955 $3,707 

See accompanying notes to condensed consolidated financial statements.

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THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - (Continued)
(unaudited, in thousands)
Nine Months Ended September 30,Nine Months Ended September 30,
2021202020222021
Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:
Cash paid during the period for:Cash paid during the period for:Cash paid during the period for:
InterestInterest$980 $854 Interest$2,114 $980 
Income taxesIncome taxes$2,594 $6,447 Income taxes$77 $2,594 
Lease liabilitiesLease liabilities$29,327 $28,999 Lease liabilities$27,092 $29,327 
Right-of-use assets obtained in exchange for new operating lease obligationsRight-of-use assets obtained in exchange for new operating lease obligations$2,842 $4,161 Right-of-use assets obtained in exchange for new operating lease obligations$10,326 $2,842 
Net non-cash adjustment to right-of-use assets and lease liabilities from lease modifications$159 $860 
Non-cash adjustment to right-of-use assets and lease liabilities from lease modificationsNon-cash adjustment to right-of-use assets and lease liabilities from lease modifications$6,270 $159 
Non-cash adjustment to right-of-use assets and lease liabilities from lease terminations and assignmentsNon-cash adjustment to right-of-use assets and lease liabilities from lease terminations and assignments$(43,136)$— 
Non-cash investing activity:Non-cash investing activity:Non-cash investing activity:
Capital expenditures in accounts payableCapital expenditures in accounts payable$551 $510 Capital expenditures in accounts payable$1,100 $551 

See accompanying notes to condensed consolidated financial statements.























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Table of Contents
THE PENNANT GROUP INC.
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(In thousands, except per share data and operational senior living units)


1. DESCRIPTION OF BUSINESS
The Pennant Group, Inc. (herein referred to as “Pennant,” the “Company,” “it,” or “its”), is a holding company with no direct operating assets, employees or revenue. The Company, through its independent operating subsidiaries, provides healthcare services across the post-acute care continuum. As of September 30, 2021,2022, the Company’s subsidiaries operated 8894 home health, hospice and home care agencies and 5449 senior living communities located in Arizona, California, Colorado, Idaho, Iowa, Montana, Nevada, Oklahoma, Oregon, Texas, Utah, Washington, Wisconsin and Wyoming.

On October 1, 2019, The Ensign Group, Inc. (NASDAQ: ENSG) (“Ensign” or the “Parent”) completed the separation of Pennant (the “Spin-Off”). To accomplish the Spin-Off, Ensign contributed all of its home health and hospice and substantially all of its senior living businesses into Pennant. Each Ensign stockholder received a distribution of one share of Pennant’s common stock for every two shares of Ensign’s common stock, plus cash in lieu of fractional shares. The noncontrolling interest was converted into shares of Pennant at the established conversion ratio. As a result of the Spin-Off on October 1, 2019, Pennant began trading as an independent company on the NASDAQ under the symbol “PNTG.”
Certain of the Company’s subsidiaries, collectively referred to as the Service Center, provide accounting, payroll, human resources, information technology, legal, risk management, and other services to the operations through contractual relationships.

Each of the Company’s affiliated operations are operated by separate, independent subsidiaries that have their own management, employees and assets. References herein to the consolidated “Company” and “its” assets and activities is not meant to imply, nor should it be construed as meaning, that Pennant has direct operating assets, employees or revenue, or that any of the subsidiaries are operated by Pennant.

2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation - The accompanying unaudited condensed consolidated financial statements of the Company (the “Interim Financial Statements”) reflect the Company’s financial position, results of operations and cash flows of the business. The Interim Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) and pursuant to the regulations of the Securities and Exchange Commission (“SEC”). Management believes that the Interim Financial Statements reflect, in all material respects, all adjustments which are of a normal and recurring nature necessary to present fairly the Company’s financial position, results of operations, and cash flows for the periods presented in conformity with GAAP. The results reported in these Interim Financial Statements are not necessarily indicative of results that may be expected for the entire year.

The Condensed Consolidated Balance Sheet as of December 31, 20202021 is derived from the Company’s annual audited Consolidated Financial Statements for the fiscal year ended December 31, 20202021, which should be read in conjunction with these Interim Financial Statements. Certain information in the accompanying footnote disclosures normally included in annual financial statements was condensed or omitted for the interim periods presented in accordance with GAAP.

All significant intercompany transactions and balances between the various legal entities comprising the Company have been eliminated in consolidation. The Company presents noncontrolling interests within the equity section of its Condensed Consolidated Balance Sheets and the amount of consolidated net income that is attributable to the Company and the noncontrolling interest in its Condensed Consolidated Statements of Income.

The Company consists of various limited liability companies and corporations established to operate home health, hospice, home care, and senior living operations. The Interim Financial Statements include the accounts of all entities controlled by the Company through its ownership of a majority voting interest.

Certain prior quarter amounts have been reclassified for consistency with the current period presentation. These reclassifications had no effect on the reported results of operations in the current period or prior period.

Estimates and Assumptions - The preparation of the Interim Financial Statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the Interim Financial Statements and the reported amounts of revenue and expenses during the reporting periods. The most significant estimates in the Interim Financial Statements relate to revenue, intangible assets and goodwill, right-of-use assets and lease liabilities for leases greater than 12 months, self-insurance reserves, and income taxes. Actual results could differ from those estimates.

CARES Act: The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020 in the United States. The CARES Act allowed for deferred payment of the employer-paid portion of social security taxes through the end of 2020, with 50% due on December 31, 2021 and the remainder due on December 31, 2022. The Company deferred approximately $7,836 of the employer-paid portion of social security taxes, of which $4,129 remains as of September 30, 2022 and is included in current liabilities in accrued wages and related liabilities. The CARES Act also expanded the
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through the end of 2020, with 50% due on December 31, 2021 and the remainder due on December 31, 2022. As of September 30, 2021, the Company deferred approximately $7,836 of the employer-paid portion of social security taxes, of which $3,918 is included in other long-term liabilities and the current portion of $3,918 in accrued wages and related liabilities. The CARES Act also expanded the Centers for Medicare & Medicaid Services’ (“CMS”) ability to provide accelerated/advance payments intended to increase the cash flow of healthcare providers and suppliers impacted by COVID-19. During the prior year,2020, the Company applied for and received $27,997 in funds under the Accelerated and Advance Payment (“AAP”) Program, all of which $14,638 had beenwas recouped as of September 30, 2021. See Note 10, Other Accrued Liabilities for further discussion of the AAP.

The American Rescue Plan Act of 2021 (the “ARP Act”) was enacted on March 11, 2021 in the United States. The ARP Act was designed to assist the country with the effects of the COVID-19 pandemic and included a number of tax components. The ARP Act’s primary tax impact on the Company requires the Company to include the next five highest paid employees to the list of covered officers already subject to the IRC Section 162(m) wage limitation beginning in the 2027 tax year. The Company will continue to assess the effect of the ARP Act and ongoing other government legislation related to the COVID-19 pandemic that may be issued.

Recent Accounting Standards Adopted by the Company

FASB Accounting Standards Update, or ASU, ASU 2021-01 “Reference Rate Reform (Topic 848): Scope” or ASU 2020-4 - On January 7, 2021, the FASB issued ASU 2021-01 to amend the scope of the guidance in ASU 2020-04 “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” or ASU 2020-4. Specifically, the amendments in ASU 2021-01 clarify that “certain optional expedients and exceptions in Topic 848 for contract modifications and hedge accounting apply to derivatives that are affected by the discounting transition.” The amendment in ASU 2021-1 is available to all entities: (i) on a full retrospective basis as of any date from the beginning of an interim period that includes or is subsequent to March 12, 2020 through the date that the final update to the standard was issued or (ii) on a prospective basis for new contract modifications through December 31,June 23, 2022. The Company has adopted ASU 2021-01 on a prospective basis effective as of January 7, 2021. There was no material impact to the Company’s Interim Financial Statements or related disclosures as a result of the adoption of ASU 2021-01.

3. RELATED PARTY TRANSACTIONS
The Company leases 31 of its senior living communities from subsidiaries of Ensign, and each of the leases have a term of between 14 and 20 years from the lease commencement date. The total amount of rent expense included in Rent - cost of services paid to subsidiaries of Ensign was $3,169 and $9,415 for the three and nine months ended September 30, 2021, respectively, and $3,131 and $9,363 for the three and nine months ended September 30, 2020, respectively.

The Company’s subsidiaries received services from Ensign’s subsidiaries. Services included in cost of services were $760 and $2,377 for the three and nine months ended September 30, 2021 and $1,111 and $3,299 for the three and nine months ended September 30, 2020, respectively.

WITH ENSIGN
On October 1, 2019, inThe Ensign Group, Inc. (“Ensign”) completed the separation of Pennant (the “Spin-Off”). In connection with the Spin-Off, Pennant entered into several agreements with Ensign that set forth the principal actions taken or to be taken in connection with the Spin-Off and govern the relationship of the parties following the Spin-Off. The Transitions Services Agreement with Ensign (the “Transition Services Agreement”) provided Pennant primarily administrative support. The Transitions Services Agreement expired two years from the Spin-Off date. The Company has incurred costs of $231 and $1,332 for the three and nine months ended September 30, 2022 and $706 and $2,441 for the three and nine months ended September 30, 2021, respectively that related primarily to shared administrative support and $1,502other services at proximate operations.

Services included in cost of services were $812 and $4,583$2,035 for the three and nine months ended September 30, 2020,2022 and $760 and $2,377 for the three and nine months ended September 30, 2021, respectively, which coststhat related primarily to administrative supportroom and board charges at skilled nursing facilities for hospice patients. Additionally, the Company’s independent operating subsidiaries leased 29 and 31 communities from subsidiaries of Ensign under a master lease arrangement as of September 30, 2022 and September 30, 2021, respectively. See further discussion below at Note 8, Leases.

On January 27, 2022, affiliates of the Transitions Services AgreementCompany, entered into certain operations transfer agreements (collectively, the “Transfer Agreements”) with affiliates of Ensign, providing for the transfer of the operations of five senior living communities (the “Transition Services Agreement”“Transaction”), which expired two years from. The Transfer Agreements require one of the Spin-Off date.transferors to place $6.5 million in escrow to cover post-closing capital expenditures and operating losses related to one of the communities, and such escrow is funded by an initial payment by the transferor at closing followed by eight equal monthly installments. The Transaction closed in April 2022.

4. COMPUTATION OF NET INCOME PER COMMON SHARE
Basic net income per share is computed by dividing net income attributable to stockholders of the Company by the weighted average number of outstanding common shares for the period. The computation of diluted net income per share is similar to the computation of basic net income per share except that the denominator is increased to include the number of additional common shares that would have been outstanding if the dilutive potential common shares had been issued.


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The following table sets forth the computation of basic and diluted net income per share for the periods presented:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020 2022202120222021
Numerator:Numerator: Numerator: 
Net income$1,121 $4,407 $4,503 $11,724 
Add: net loss attributable to noncontrolling interests(124)— (342)— 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.$1,245 $4,407 $4,845 $11,724 Net income attributable to The Pennant Group, Inc.$4,831 $1,245 $3,169 $4,845 
Denominator:Denominator:Denominator:
Weighted average shares outstanding for basic net income per shareWeighted average shares outstanding for basic net income per share28,444 28,055 28,364 27,967 Weighted average shares outstanding for basic net income per share29,335 28,444 28,840 28,364 
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
2,112 2,188 2,355 1,988 
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
837 2,112 1,342 2,355 
Adjusted weighted average common shares outstanding for diluted income per shareAdjusted weighted average common shares outstanding for diluted income per share30,556 30,243 30,719 29,955 Adjusted weighted average common shares outstanding for diluted income per share30,172 30,556 30,182 30,719 
Earnings Per Share:Earnings Per Share:Earnings Per Share:
Basic net income per common shareBasic net income per common share$0.04 $0.16 $0.17 $0.42 Basic net income per common share$0.16 $0.04 $0.11 $0.17 
Diluted net income per common shareDiluted net income per common share$0.04 $0.15 $0.16 $0.39 Diluted net income per common share$0.16 $0.04 $0.10 $0.16 
(a)The calculation of dilutivediluted per share amounts do not reflect common equivalent shares outstanding excludes out-of-the-money stock options (i.e., such options’ exercise prices were greater than the average market price of our common shares1,858 and 1,806 for the period) because their inclusion would have been antidilutive. Options outstanding which are anti-dilutivethree and therefore not factored into the weighted average common shares amount above werenine months ended September 30, 2022 and 815 and 437 for the three and nine months ended September 30, 2021, and 224 and 45 for the three and nine months ended September 30, 2020.respectively, because of their anti-dilutive effect.

5. REVENUE AND ACCOUNTS RECEIVABLE
Revenue is recognized when services are provided to the patients at the amount that reflects the consideration to which the Company expects to be entitled from patients and third-party payors, including Medicaid, Medicare and managed care programs (Commercial, Medicare Advantage and Managed Medicaid plans), in exchange for providing patient care. The healthcare services in home health and hospice patient contracts include routine services in exchange for a contractual agreed-upon amount or rate. Routine services are treated as a single performance obligation satisfied over time as services are rendered. As such, patient care services represent a bundle of services that are not capable of being distinct within the context of the contract. Additionally, there may be ancillary services which are not included in the rates for routine services, but instead are treated as separate performance obligations satisfied at a point in time, if and when those services are rendered.

Revenue recognized from healthcare services are adjusted for estimates of variable consideration to arrive at the transaction price. The Company determines the transaction price based on contractually agreed-upon amounts or rate, adjusted for estimates of variable consideration. The Company uses the expected value method in determining the variable component that should be used to arrive at the transaction price, using contractual agreements and historical reimbursement experience within each payor type. The amount of variable consideration which is included in the transaction price may be constrained, and is included in the net revenue only to the extent that it is probable that a significant reversal in the amount of the cumulative revenue recognized will not occur in a future period. If actual amounts of consideration ultimately received differ from the Company’s estimates, the Company adjusts these estimates, which would affect net service revenue in the period such variances become known.

Revenue from the Medicare and Medicaid programs accounted for 62.2%62.4% and 62.6%62.3% of the Company’s revenue, for the three and nine months ended September 30, 2021,2022, and 60.4%62.2% and 59.3%62.6% for the three and nine months ended September 30, 2020,2021, respectively. The Company records revenue from these governmental and managed care programs as services are performed at their expected net realizable amounts under these programs. The Company’s revenue from governmental and managed care programs is subject to audit and retroactive adjustment by governmental and third-party agencies. Consistent with healthcare industry accounting practices, any changes to these governmental revenue estimates are recorded in the period the change or adjustment becomes known based on final settlement.

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Disaggregation of Revenue

The Company disaggregates revenue from contracts with its patients by reportable operating segments and payors. The Company has determined that disaggregating revenue into these categories achieves the disclosure objectives to depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

The Company’s service specific revenue recognition policies are as follows:

Home Health Revenue

Medicare Revenue

For Medicare episodes that began after January 1, 2020, netNet service revenue is recognized in accordance with the Patient Driven Groupings Model (“PDGM”). This new reimbursement structure involves case mix calculation methodology refinements, changes to low-utilization payment adjustment (“LUPA”) thresholds, the elimination of therapy thresholds, a change to the unit of payment from a 60-day episode to a 30-day payment period, and reduction of requests for anticipated payments (“RAPs”) to 20% of the estimated payment for a patient’s initial or subsequent period of care up-front (after the initial assessment is completed and upon initial billing). The RAPs were phased out effective January 1, 2021. Under PDGM, Medicare provides agencies with payments for each 30-day payment period provided to beneficiaries. If a beneficiary is still eligible for care after the end of the first 30-day payment period, a second 30-day payment period can begin. There are no limits to the number of periods of care a beneficiary who remains eligible for the home health benefit can receive. While payment for each 30-day payment period is adjusted to reflect the beneficiary’s health condition and needs, a special outlier provision exists to ensure appropriate payment for those beneficiaries that have the most expensive care needs. The payment under the Medicare program is also adjusted for certain variables including, but not limited to: (a) a LUPAlow utilization payment adjustment if the number of visits is below an established threshold that varies based on the diagnosis of a beneficiary; (b) a partial payment if the patient transferred to another provider or the Company received a patient from another provider before completing the period of care; (c) adjustment to the admission source of claim if it is determined that the patient had a qualifying stay in a post-acute care setting within 14 days prior to the start of a 30-day payment period; (d) the timing of the 30-day payment period provided to a patient in relation to the admission date, regardless of whether the same home health provider provided care for the entire series of episodes; (e) changes to the acuity of the patient during the previous 30-day payment period; (f) changes in the base payments established by the Medicare program; (g) adjustments to the base payments for case mix and geographic wages; and (h) recoveries of overpayments.

For all episodes that began prior to January 1, 2020, net service revenue was recorded under the Medicare prospective payment system based on a 60-day episode payment rate that is subject to adjustment based on certain variables including, but not limited to: (a) an outlier payment if the patient’s care was unusually costly; (b) a LUPA if the number of visits was fewer than five; (c) a partial payment if the patient transferred to another provider or transferred from another provider before completing the episode; (d) a payment adjustment based upon the level of covered therapy services; (e) the number of episodes of care provided to a patient, regardless of whether the same home health provider provided care for the entire series of episodes; (f) changes in the base episode payments established by the Medicare program; (g) adjustments to the base episode payments for case mix and geographic wages; and (h) recoveries of overpayments.

The Company adjusts Medicare revenue on completed episodes to reflect differences between estimated and actual payment amounts, an inability to obtain appropriate billing documentation and other reasons unrelated to credit risk. Therefore, the Company believes that its reported net service revenue and patient accounts receivable will be the net amounts to be realized from Medicare for services rendered.

In addition to revenue recognized on completed episodes and periods, the Company also recognizes a portion of revenue associated with episodes and periods in progress. Episodes in progress are 30-day payment periods if the episode started after January 1, 2020, or 60-day episodes of care, if the episode started prior to January 1, 2020, that begin during the reporting period but were not completed as of the end of the period. As such, the Company estimates revenue and recognizes it on a daily basis. The primary factors underlying this estimate are the number of episodes in progress at the end of the reporting period, expected Medicare revenue per period of care or episode of care and the Company’s estimate of the average percentage complete based on the scheduled end of period and end of episode dates.
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Non-Medicare Revenue

Episodic Based Revenue - The Company recognizes revenue in a similar manner as it recognizes Medicare revenue for episodic-based rates that are paid by other insurance carriers, including Medicare Advantage programs. These rates can vary based upon the negotiated terms.

Non-episodic Based Revenue - Revenue is recognized on an accrual basis based upon the date of service at amounts equal to its established or estimated per visit rates, as applicable.

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Hospice Revenue

Revenue is recognized on an accrual basis based upon the date of service at amounts equal to the estimated payment rates. The estimated payment rates are calculated as daily rates for each of the levels of care the Company delivers. Revenue is adjusted for an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. Additionally, as Medicare hospice revenue is subject to an inpatient cap and an overall payment cap, the Company monitors its provider numbers and estimates amounts due back to Medicare if a cap has been exceeded. The Company regularly evaluates and records these adjustments as a reduction to revenue and an increase to other accrued liabilities.

Senior Living Revenue

The Company has elected the lessor practical expedient within ASC Topic 842, Leases (“ASC 842”) and therefore recognizes, measures, presents, and discloses the revenue for services rendered under the Company’s senior living residency agreements based upon the predominant component, either the lease or non-lease component, of the contracts. The Company has determined that the services included under the Company’s senior living residency agreements each have the same timing and pattern of transfer. The Company recognizes revenue under ASC Topic 606, Revenue from Contracts with Customers for its senior residency agreements, for which it has determined that the non-lease components of such residency agreements are the predominant component of each such contract.

The Company’s senior living revenue consists of fees for basic housing and assisted living care. Accordingly, the Company records revenue when services are rendered on the date services are provided at amounts billable to individual residents. Residency agreements are generally for a term of 30 days, with resident fees billed monthly in advance. For residents under reimbursement arrangements with Medicaid, revenue is recorded based on contractually agreed-upon amounts or rates on a per resident, daily basis or as services are rendered.

Revenue By Payor

Revenue by payor for the three months ended September 30, 20212022 and 2020,2021, is summarized in the following tables:

Three Months Ended September 30, 2021Three Months Ended September 30, 2022
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$20,227 $35,059 $— $55,286 49.4 %Medicare$23,040 $35,367 $— $58,407 49.4 %
MedicaidMedicaid1,938 3,074 9,330 14,342 12.8 Medicaid2,151 4,065 9,127 15,343 13.0 
SubtotalSubtotal22,165 38,133 9,330 69,628 62.2 Subtotal25,191 39,432 9,127 73,750 62.4 
Managed careManaged care11,969 879 — 12,848 11.5 Managed care14,594 1,062 — 15,656 13.2 
Private and other(a)
Private and other(a)
5,800 57 23,588 29,445 26.3 
Private and other(a)
5,472 28 23,444 28,944 24.4 
Total revenueTotal revenue$39,934 $39,069 $32,918 $111,921 100.0 %Total revenue$45,257 $40,522 $32,571 $118,350 100.0 %
(a)Private and other payors in ourthe Company’s home health and hospice services segment includes revenue from all payors generated in ourthe Company’s home care operations.

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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


Three Months Ended September 30, 2020Three Months Ended September 30, 2021
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$15,156 $30,321 $— $45,477 46.2 %Medicare$20,227 $35,059 $— $55,286 49.4 %
MedicaidMedicaid1,938 2,813 9,181 13,932 14.2 Medicaid1,938 3,074 9,330 14,342 12.8 
SubtotalSubtotal17,094 33,134 9,181 59,409 60.4 Subtotal22,165 38,133 9,330 69,628 62.2 
Managed careManaged care7,923 251 — 8,174 8.3 Managed care11,969 879 — 12,848 11.5 
Private and other(a)
Private and other(a)
5,922 55 24,837 30,814 31.3 
Private and other(a)
5,800 57 23,588 29,445 26.3 
Total revenueTotal revenue$30,939 $33,440 $34,018 $98,397 100.0 %Total revenue$39,934 $39,069 $32,918 $111,921 100.0 %
(a)Private and other payors in ourthe Company’s home health and hospice services segment includes revenue from all payors generated in ourthe Company’s home care operations.

Revenue by payor for the nine months ended September 30, 20212022 and 2020,2021, is summarized in the following tables:

Nine Months Ended September 30, 2021Nine Months Ended September 30, 2022
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$61,055 $101,771 $— $162,826 49.7 %Medicare$67,861 $103,322 $— $171,183 49.1 %
MedicaidMedicaid6,659 8,507 27,266 42,432 12.9 Medicaid7,389 11,189 27,502 46,080 13.2 
SubtotalSubtotal67,714 110,278 27,266 205,258 62.6 Subtotal75,250 114,511 27,502 217,263 62.3 
Managed careManaged care34,586 2,241 — 36,827 11.2 Managed care42,106 2,999 — 45,105 13.0 
Private and other(a)
Private and other(a)
16,594 302 68,948 85,844 26.2 
Private and other(a)
16,538 194 69,476 86,208 24.7 
Total revenueTotal revenue$118,894 $112,821 $96,214 $327,929 100.0 %Total revenue$133,894 $117,704 $96,978 $348,576 100.0 %
(a)Private and other payors in ourthe Company’s home health and hospice services segment includes revenue from all payors generated in ourthe Company’s home care operations.

Nine Months Ended September 30, 2020Nine Months Ended September 30, 2021
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$39,540 $85,551 $— $125,091 44.2 %Medicare$61,055 $101,771 $— $162,826 49.7 %
MedicaidMedicaid5,491 9,779 27,369 42,639 15.1 Medicaid6,659 8,507 27,266 42,432 12.9 
SubtotalSubtotal45,031 95,330 27,369 167,730 59.3 Subtotal67,714 110,278 27,266 205,258 62.6 
Managed careManaged care21,885 1,064 — 22,949 8.1 Managed care34,586 2,241 — 36,827 11.2 
Private and other(a)
Private and other(a)
15,706 109 76,492 92,307 32.6 
Private and other(a)
16,594 302 68,948 85,844 26.2 
Total revenueTotal revenue$82,622 $96,503 $103,861 $282,986 100.0 %Total revenue$118,894 $112,821 $96,214 $327,929 100.0 %
(a)Private and other payors in ourthe Company’s home health and hospice services segment includes revenue from all payors generated in ourthe Company’s home care operations.

Balance Sheet Impact

Included in the Company’s Condensed Consolidated Balance Sheets are contract assets, comprised of billed accounts receivable and unbilled receivables, which are the result of the timing of revenue recognition, billings and cash collections, as well as, contract liabilities, which primarily represent payments the Company receives in advance of services provided. As of September 30, 2021, the Company had contract liabilities in the amount of $13,359 related to Advance Payments received in connection with the CARES Act reported in other current liabilities. As further discussed in Note 10, Other Accrued Liabilities, the repayment terms for Medicare advance payments were modified through the passage of the Continuing Appropriations Act, 2021 and Other Extensions Act on October 1, 2020.

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Accounts receivable, net as of September 30, 20212022 and December 31, 20202021 is summarized in the following table:

September 30, 2021December 31, 2020September 30, 2022December 31, 2021
MedicareMedicare$30,127 $28,569 Medicare$31,125 $31,327 
MedicaidMedicaid9,655 7,669 Medicaid9,127 11,793 
Managed careManaged care9,754 7,590 Managed care8,990 7,901 
Private and otherPrivate and other4,799 4,036 Private and other3,184 3,821 
Accounts receivable, grossAccounts receivable, gross54,335 47,864 Accounts receivable, gross52,426 54,842 
Less: allowance for doubtful accountsLess: allowance for doubtful accounts(933)(643)Less: allowance for doubtful accounts(822)(902)
Accounts receivable, netAccounts receivable, net$53,402 $47,221 Accounts receivable, net$51,604 $53,940 

Concentrations- Credit Risk

The Company has significant accounts receivable balances, the collectability of which is dependent on the availability of funds from certain governmental programs, primarily Medicare and Medicaid. These receivables represent the only significant concentration of credit risk for the Company. The Company does not believe there are significant credit risks associated with these governmental programs. The Company believes that an appropriate allowance has been recorded for the possibility of these receivables proving uncollectible, and continually monitors and adjusts these allowances as necessary. The Company’s gross receivables from the Medicare and Medicaid programs accounted for approximately 76.8% and 78.6% of its total gross accounts receivable as of September 30, 2022 and December 31, 2021, respectively. Revenue from reimbursement under the Medicare and Medicaid programs accounted for 62.4% and 62.3% for the three and nine months ended September 30, 2022, and 62.2% and 62.6% of the Company’s revenue for the three and nine months ended September 30, 2021.

Practical Expedients and Exemptions

As the Company’s contracts have an original duration of one year or less, the Company uses the practical expedient applicable to its contracts and does not consider the time value of money. Further, because of the short duration of these contracts, the Company has not disclosed the transaction price for the remaining performance obligations as of the end of each reporting period or when the Company expects to recognize this revenue. In addition, the Company has applied the practical expedient provided by ASC 340, Other Assets and Deferred Costs (“ASC 340”), and all incremental customer contract acquisition costs are expensed as they are incurred because the amortization period would have been one year or less.

6. BUSINESS SEGMENTS
The Company classifies its operations into the following reportable operating segments: (1) home health and hospice services, which includes the Company’s home health, hospice and home care businesses; and (2) senior living services, which includes the operation of assisted living, independent living and memory care communities. The reporting segments are business units that offer different services and are managed separately to provide greater visibility into those operations. OurThe Company’s Chief Executive Officer, who is ourthe Company’s Chief Operating Decision Maker (“CODM”), reviews financial information at the operating segment level. WeThe Company also reportreports an “all other” category that includes general and administrative expense from ourthe Company’s Service Center.

As of September 30, 2021,2022, the Company provided services through 8894 affiliated home health, hospice and home care agencies, and 5449 affiliated senior living operations. The Company evaluates performance and allocates capital resources to each segment based on an operating model that is designed to maximize the quality of care provided and profitability. The Company’s Service Center provides various services to all lines of business. The Company does not review assets by segment and therefore assets by segment are not disclosed below.

The CODM uses Segment Adjusted EBITDAR from Operations as the primary measure of profit and loss for the Company's reportable segments and to compare the performance of its operations with those of its competitors. Segment Adjusted EBITDAR from Operations is net income (loss) attributable to the Company's reportable segments excluding interest expense, provision for income taxes, depreciation and amortization expense, rent, and, in order to view the operations performance on a comparable basis from period to period, certain adjustments including: (1) costs at start-up operations, (2) share-based compensation, (3) acquisition related costs and credit allowances, (4) redundant and nonrecurring costs associated with the Transition Services Agreement, (5) the loss related to senior living operations transferred to Ensign, (6) unusual or
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non-recurring charges, and (5)(7) net lossincome attributable to noncontrolling interest. General and administrative expenses are not allocated to the reportable segments, and are included as “All Other”, accordingly the segment earnings measure reported is before allocation of corporate general and administrative expenses. The Company's segment measures may be different from the calculation methods used by other companies and, therefore, comparability may be limited.
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The following tables present certain financial information regarding ourthe Company’s reportable segments, general and administrative expenses are not allocated to the reportable segments and are included in “All Other” for the three and nine months ended September 30, 20212022 and 2020:2021:

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
Three Months Ended September 30, 2022Three Months Ended September 30, 2022
RevenueRevenue$85,779 $32,571 $— $118,350 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$15,380 $9,370 $(7,779)$16,971 
Three Months Ended September 30, 2021Three Months Ended September 30, 2021Three Months Ended September 30, 2021
RevenueRevenue$79,003 $32,918 $— $111,921 Revenue$79,003 $32,918 $— $111,921 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$14,409 $9,106 $(6,783)$16,732 Segment Adjusted EBITDAR from Operations$14,409 $9,106 $(6,783)$16,732 
Three Months Ended September 30, 2020
Revenue$64,379 $34,018 $— $98,397 
Segment Adjusted EBITDAR from Operations$13,530 $11,684 $(6,857)$18,357 

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2022
RevenueRevenue$251,598 $96,978 $— $348,576 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$45,056 $27,573 $(23,795)$48,834 
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2021Nine Months Ended September 30, 2021
RevenueRevenue$231,715 $96,214 $— $327,929 Revenue$231,715 $96,214 $— $327,929 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$43,131 $27,692 $(19,249)$51,574 Segment Adjusted EBITDAR from Operations$43,131 $27,692 $(19,249)$51,574 
Nine Months Ended September 30, 2020
Revenue$179,125 $103,861 $— $282,986 
Segment Adjusted EBITDAR from Operations$34,681 $37,673 $(15,638)$56,716 

This following table provides a reconciliation of Segment Adjusted EBITDAR from Operations to income from operations:

Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Segment Adjusted EBITDAR from Operations$16,732 $18,357 $51,574 $56,716 
Less: Depreciation and amortization1,200 1,212 3,545 3,434 
Rent—cost of services10,334 9,721 30,455 29,194 
Other expense— 225 (24)225 
Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(a)
532 717 991 1,422 
Share-based compensation expense(b)
2,568 2,102 7,483 6,017 
Acquisition related costs(c)
36 — 73 — 
Transition services costs(d)
236 209 1,825 746��
Net COVID-19 related costs(e)
— (307)— 853 
Add: Net loss attributable to noncontrolling interest(124)— (342)— 
Condensed Consolidated Income from Operations$1,702 $4,478 $6,884 $14,825 
(a)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(b)Share-based compensation expense incurred which is included in cost of services and general and administrative expense.
(c)Acquisition related costs related to business combinations during the periods.
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Segment Adjusted EBITDAR from Operations$16,971 $16,732 $48,834 $51,574 
Less: Depreciation and amortization1,251 1,200 3,677 3,545 
Rent—cost of services9,391 10,334 28,520 30,455 
Other expense(18)— (50)(24)
Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(a)
430 532 938 991 
Share-based compensation expense and related taxes(b)
(2,501)2,568 2,319 7,483 
Acquisition related costs & credit allowances(c)
1,000 36 1,014 73 
Transition services costs(d)
— 236 77 1,825 
Loss related to senior living operations transferred to Ensign(e)
144 — 6,078 — 
Unusual or non-recurring charges(f)
293 — 293 — 
Add: Net income (loss) attributable to noncontrolling interest163 (124)387 (342)
Condensed Consolidated Income from Operations$7,144 $1,702 $6,355 $6,884 
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(a)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(b)
Share-based compensation expense and related payroll taxes incurred, including the impact of the modification of certain restricted stock units described below in Note 12, Options and Awards, to the Interim Financial Statements. Share-based compensation expense and related payroll taxes are included in cost of services and general and administrative expense
(c)Non-capitalizable costs associated with acquisitions and credit allowances for amounts in dispute with the prior owners of certain acquired operations.
(d)A portionCosts identified as redundant or non-recurring incurred by the Company as a result of the Spin-off. The 2021 amounts represents part of the costs incurred under the Transition Services Agreement identified as redundant or nonrecurring thatAgreement. All amounts are included in general and administrative expense. Fees incurred under the Transition Services Agreement net ofwere $231 and $1,332 for the Company’s payroll reimbursement, werethree and nine months ended September 30, 2022, and $706 and $2,441 for the three and nine months ended September 30, 2021,2021.
(e)On January 27, 2022, affiliates of the Company, entered into certain operations transfer agreements (collectively, the “Transfer Agreements”) with affiliates of Ensign, providing for the transfer of the operations of certain senior living communities (the “Transaction”) from affiliates of the Company to affiliates of Ensign. The closing of the Transaction was completed in two phases with the transfer of two operations on March 1, 2022 and $1,502the remainder transferred on April 1, 2022. The amount includes $6,500 for the nine months ended September 30, 2022 to cover post-closing capital expenditures and $4,583operating losses related to one of the communities transferred on April 1, 2022. The amount above also includes $144 and $(422) for the three and nine months ended September 30, 2020, respectively. During2022, respectively, for the fourth quarterrelated net impact on revenue and cost of fiscal 2020, we updated our Transition service costs adjustment to include duplicate software costs. The prior year transition service costs adjustment has been recast to reflect the change. The adjustmentattributable to the prior year transition service costs was $113transferred entities. This amount excludes rent and $333 for the duplicative software costs for the threedepreciation and nine months ended September 30, 2020 that were included in the 2020 full year amount in the Company’s as filed Form 10-K.amortization expense related to such operations.
(e)(f)
BeginningRepresents unusual or non-recurring charges for legal services, implementation costs, integration costs, and consulting fees in the first quarter of fiscal year 2021, we updated our definition of Segment Adjusted EBITDAR to no longer include an adjustment for COVID-19 expenses offset by the amount of sequestration relief. COVID-19 expenses continue to be part of daily operations for which less specific identification is visible. Furthermore, the sequestration relief has been extended through December 31, 2021. Sequestration relief was $867general and $2,685 for the three and nine months ended September 30, 2021, respectively.

administrative expenses.
The 2020 amounts represent incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief for the three and nine months ended September 30, 2020, respectively.


7. ACQUISITIONS
The Company’s acquisition focus is to purchase or leaseacquire operations that are complementary to the Company’s current businesses, accretive to the Company’s business or otherwise advance the Company’s strategy. The results of all the Company’s independent operating subsidiaries are included in the Interim Financial Statements subsequent to the date of acquisition. Acquisitions are accounted for using the acquisition method of accounting.

2022 Acquisitions

During the nine months ended September 30, 2022, the Company expanded its operations with the addition of two home health and four hospice agencies as well as one senior living community. A subsidiary of the Company entered into a separate operations transfer agreement with the prior operator of each acquired operation as part of each transaction.

The fair value of assets for the Company’s home health and hospice acquisitions was mostly concentrated in goodwill and intangible assets and as such, these transactions were classified as a business combination in accordance with ASC Topic 805, Business Combinations (“ASC 805”). The purchase price for the business combinations was $9,680, which consisted of equipment and other assets of $188, goodwill of $4,925, and indefinite-lived intangible assets of $4,714 related to Medicare and Medicaid licenses, and other intangible assets of $40, net of assumed liabilities of $187. The Company anticipates that the total goodwill recognized will be fully deductible for tax purposes. There were no material acquisition costs that were expensed related to the business combination during the nine months ended September 30, 2022.

2021 Acquisitions

During the nine months ended September 30, 2021, the Company expanded its operations with the addition of 5five home health 4and four hospice and 2two home care agencies. The aggregate purchase price for these acquisitions was $14,135. A subsidiary of the Company entered into a separate operations transfer agreement with the prior operator of each acquired operation as part of each transaction.

The fair value of assets for home health, hospice, and home care acquisitions waswere mostly concentrated in goodwill and intangible assets and as such, these transactions were classified as business combinations in accordance with ASC Topic 805, Business Combinations (“ASC 805”). The purchase price for the business combinations was $13,550, which consisted of equipment and other assets of $72, goodwill of $7,341, and indefinite-lived intangible assets of $6,137 related to Medicare and Medicaid licenses. The Company anticipates that the total goodwill recognized will be fully deductible for tax purposes. There were no material acquisition costs that were expensed related to the business combinations during the nine months ended September 30, 2021.

NaNTwo of the hospice agencies were acquired Medicare licenses and are considered asset acquisitions. The fair value of assets for the hospice licenses acquired totaled $585 and was allocated to indefinite-lived intangible assets.

2020 Acquisitions
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During
Unaudited Pro Forma Data

The Company’s acquisition strategy has been focused on identifying both opportunistic and strategic acquisitions within its target markets that offer strong opportunities for return. The operating subsidiaries acquired by the Company are frequently underperforming financially and can have regulatory and clinical challenges to overcome. From time to time, these acquisitions are more strategic in nature that may or may not have positive operational results. Financial information, especially with underperforming operating subsidiaries, is often inadequate, inaccurate or unavailable. Consequently, the Company believes that prior operating results are not a meaningful representation of the Company’s current operating results or indicative of the integration potential of its newly acquired operating subsidiaries. Revenue and income (loss) before tax included in the condensed consolidated statement of income relating to the business combinations completed in the current year was $720 and $(106) during the three months ended September 30, 2022, respectively, and $3,674 and $(1,058) during the nine months ended September 30, 2020,2022, respectively. Acquisition costs related to the business combinations were immaterial during the three and nine months ended September 30, 2022, respectively.

Pro forma financial information has been included for the business combinations completed during the three and nine months ended September 30, 2022 and the three and nine months ended September 30, 2021, respectively. The acquisitions during the three and nine months ended September 30, 2022 have been included in the September 30, 2022 condensed consolidated balance sheets of the Company, expanded itsand the operating results have been included in the condensed consolidated statements of income of the Company since the dates the Company gained effective control.

Revenues and operating costs were based on actual results from the prior operator or from regulatory filings where available. If actual results were not available, revenue and operating costs were estimated based on available partial operating results of the prior operator of the operation, or if no information was available, estimates were derived from the Company’s post-acquisition operating results for that particular operation.

The following tables represent unaudited pro forma results of condensed consolidated operations withas if the additionbusiness combinations to date in fiscal year 2022 had occurred at the beginning of 42021, after giving effect to certain adjustments. The unaudited pro forma information is not indicative of what the results of operations would have been if the acquisitions had actually occurred at the beginning of the periods presented, and is not intended as a projection of future results or trends.

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Revenue$119,070 $114,149 $352,250 $334,612 
Net income attributable to The Pennant Group, Inc.(a)
$4,751 $1,143 $2,370 $4,561 
(a)Net income attributable to The Pennant Group, Inc. for the three and nine months ended September 30, 2022 and 2021 includes a tax impact of 24.5% and 24.7%, which are the respective statutory tax rates.

Subsequent Events

On November 1, 2022, the Company closed on the purchase of one home health agency 5 hospice agencies, and 2 senior living communities.that expands the Company’s footprint in Wisconsin. The aggregate purchase price for these acquisitions was $14,493. In connection with the addition of the senior living communities, the Company entered into new long-term “triple-net” leases with subsidiaries of Ensign. The addition of these operations added a total of 164 operational senior living units to be operated by the Company’s independent operating subsidiaries.home health agency was $450. A subsidiary of the Company entered into a separatean operations transfer agreement with the prior operator of each acquired operation as part of each transaction.

The fair value of assets for all home health, hospice and home care acquisitions was concentrated in goodwill and as such, these transactions were classified as business combinations in accordance with ASC 805. The purchase price for the business combinations was $14,493, which mostly consisted of equipment of $78, goodwill of $7,860, indefinite-lived intangible assets of $6,636 related to Medicare and Medicaid licenses, net of assumed liabilities of $81. The majority of total goodwill recognized is fully deductible for tax purposes. There were no acquisition costs that were expensed related to the business combinations of home health, hospice, and home care during the nine months ended September 30, 2020.

operator.

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8. PROPERTY AND EQUIPMENT—NET
Property and equipment, net consist of the following:
September 30, 2021December 31, 2020
Leasehold improvements$11,844 $9,984 
Equipment24,729 22,420 
Furniture and fixtures1,199 1,186 
37,772 33,590 
Less: accumulated depreciation(19,263)(15,706)
Property and equipment, net$18,509 $17,884 

September 30, 2022December 31, 2021
Land$96 $— 
Building1,890 — 
Leasehold improvements16,161 11,660 
Equipment26,593 22,415 
Furniture and fixtures1,283 1,199 
46,023 35,274 
Less: accumulated depreciation(22,109)(18,486)
Property and equipment, net$23,914 $16,788 

Depreciation expense was $1,244 and $3,640 for the three and nine months ended September 30, 2022 and $1,189 and $3,527 for the three and nine months ended September 30, 2021, respectively,respectively.

The Company acquired one building and $1,209 and $3,424 forrelated assets during the three and nine months ended September 30, 2020, respectively.2022 associated with an existing senior living community operation. The total acquisition price of the land, building and related equipment was $2,007.

The Company measures certain assets at fair value on a non-recurring basis, including long-lived assets, which are evaluated for impairment. Long-lived assets include assets such as property and equipment, operating lease assets and certain intangible assets. The inputs used to determine the fair value of long-lived assets and a reporting unit are considered Level 3 measurements due to their subjective nature. Management has evaluated its long-lived assets and determined there was no impairment during the three and nine months ended September 30, 20212022 and 2020.2021.

9. GOODWILL AND OTHER INDEFINITE-LIVED INTANGIBLE ASSETS
The following table represents activity in goodwill by segment for the nine months ended September 30, 2021:2022:

Home Health and Hospice ServicesSenior Living ServicesTotal
December 31, 2020$62,802 $3,642 $66,444 
Additions7,341 — 7,341 
September 30, 2021$70,143 $3,642 $73,785 
Home Health and Hospice ServicesSenior Living ServicesTotal
December 31, 2021$70,623 $3,642 $74,265 
Additions4,925 — 4,925 
September 30, 2022$75,548 $3,642 $79,190 

Other indefinite-lived intangible assets consist of the following:

September 30, 2021December 31, 2020September 30, 2022December 31, 2021
Trade nameTrade name$1,355 $1,355 Trade name$1,385 $1,355 
Medicare and Medicaid licensesMedicare and Medicaid licenses52,855 46,133 Medicare and Medicaid licenses57,089 52,375 
TotalTotal$54,210 $47,488 Total$58,474 $53,730 

As of September 30, 2021, we evaluated potential triggering events that might be indicators that our goodwill and indefinite lived intangibles were impaired. The Company concluded that the current economic and business conditions did not result in a triggering event requiring a quantitative goodwill or intangible asset impairment analysis. No goodwill or intangible asset impairments were recorded during the three and nine months ended September 30, 20212022 and 2020.2021.

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10. OTHER ACCRUED LIABILITIES
Other accrued liabilities consist of the following:

September 30, 2021December 31, 2020September 30, 2022December 31, 2021
Refunds payableRefunds payable$2,786 $2,664 Refunds payable$2,969 $3,095 
Deferred revenueDeferred revenue1,366 1,271 Deferred revenue1,570 1,456 
Contract Liabilities (CARES Act advance payments)13,359 22,771 
Contract liabilities (CARES Act advance payments)Contract liabilities (CARES Act advance payments)— 6,211 
Resident depositsResident deposits5,361 5,647 Resident deposits4,752 5,111 
Property taxesProperty taxes1,120 982 Property taxes1,034 1,102 
Accrued self-insurance liabilities - current portion2,191 1,354 
Accrued self-insurance liabilitiesAccrued self-insurance liabilities3,538 1,613 
Accrued fee for transfer of senior living communityAccrued fee for transfer of senior living community1,875 — 
OtherOther2,957 3,586 Other3,561 2,896 
Other accrued liabilitiesOther accrued liabilities$29,140 $38,275 Other accrued liabilities$19,299 $21,484 

Refunds payable includes payables related to overpayments, duplicate payments and credit balances from various payor sources. Deferred revenue occurs when the Company receives payments in advance of services provided. Resident deposits include refundable deposits to residents and a small portion consists of non-refundable deposits recognized into revenue over a period of time. The CARES Act also expanded the ability of CMS to provide accelerated or advance payments intended to increase the cash flow of healthcare providers and suppliers impacted by COVID-19. During the prior year the Company applied for and received $27,997 in funds under the AAP Program. On October 1, 2020, the Continuing Appropriations Act, 2021 and Other Extensions Act (the “CA Act”) was signed into law. Among other things, the CARES Act significantly changed the repayment terms for AAP. In April 2021 CMS began automatic recoupment of these amounts through offsets to new claims. Medicare will automatically recoup 25% of Medicare payments for 11 months. At the end of the 11 months and assuming full repayment has not occurred, recoupment will increase to 50% for another six months. Any balance outstanding after these two recoupment periods will be subject to repayment at a 4% interest rate. As of September 30, 2021, CMS had recouped $14,638 of the AAP. The Company anticipates completing repayment of the AAP within the allotted recoupment periods.residents.

11. DEBT
Long-term debt, net consists of the following:
September 30, 2021December 31, 2020September 30, 2022December 31, 2021
Revolving Credit FacilityRevolving Credit Facility$45,000 $9,500 Revolving Credit Facility$57,500 $53,500 
Less: unamortized debt issuance costs(a)
Less: unamortized debt issuance costs(a)
(2,258)(1,223)
Less: unamortized debt issuance costs(a)
(1,738)(2,128)
Long-term debt, netLong-term debt, net$42,742 $8,277 Long-term debt, net$55,762 $51,372 
(a)Amortization expense for debt issuance costs was $130 and $390 for three and nine months ended September 30, 2022 and $129 and $358 for the three and nine months ended September 30, 2021, respectively, and $86 and $248 for the three and nine months ended September 30, 2020, respectively, and is recorded in interest expense, net on the Condensed Consolidated Statements of Income.

On February 23, 2021, Pennant entered into an amendment to its existing credit agreement (as amended, the “Credit Agreement”), which provides for an increased revolving credit facility with a syndicate of banks with a borrowing capacity of $150,000 (the “Revolving Credit Facility”). The interest rates applicable to loans under the Revolving Credit Facility are, at the Company’s election, either (i) Adjusted LIBOR (as defined in the Credit Agreement) plus a margin ranging from 2.3% to 3.3% per annum or (ii) Base Rate plus a margin ranging from 1.3% to 2.3% per annum, in each case, based on the ratio of Consolidated Total Net Debt to Consolidated EBITDA (each, as defined in the Credit Agreement). In addition, Pennant pays a commitment fee on the undrawn portion of the commitments under the Revolving Credit Facility which ranges from 0.35% to 0.50% per annum, depending on the Consolidated Total Net Debt to Consolidated EBITDA ratio of the Company and its subsidiaries. The Company is not required to repay any loans under the Credit Agreement prior to maturity in 2026, other than to the extent the outstanding borrowings exceed the aggregate commitments under the Credit Agreement. As of September 30, 2021,2022, the Company’s weighted average interest rate on its outstanding debt was 2.97%5.27%. As of September 30, 2021,2022, the Company had available borrowing on the Revolving Credit Facility of $101,664,$88,314, which is net of outstanding letters of credit of $3,336.$4,186.

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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


The fair value of the Revolving Credit Facility approximates carrying value, due to the short-term naturenature and variable interest rates. The fair value of this debt is categorized within Level 2 of the fair value hierarchy based on the observable market borrowing rates.

The Credit Agreement is guaranteed, jointly and severally, by certain of the Company’s independent operating subsidiaries, and is secured by a pledge of stock of the Company's material independent operating subsidiaries as well as a first lien on substantially all of each material operating subsidiary's personal property. The Credit Agreement contains customary covenants that, among other things, restrict, subject to certain exceptions, the ability of the Company and its independent operating subsidiaries to grant liens on their assets, incur indebtedness, sell assets, make investments, engage in acquisitions,
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


mergers or consolidations, amend certain material agreements and pay certain dividends and other restricted payments. Financial covenants require compliance with certain levels of leverage ratios that impact the amount of interest. As of September 30, 2021,2022, the Company was compliant with all such financial covenants.

12. OPTIONS AND AWARDS
Outstanding options held by employees of the Company under the Ensign stock plans (collectively the “Ensign Plans”) and outstanding options and restricted stock awards underof the Company Subsidiary Equity Plan (together with the Ensign Plans the “Pre-Spin Plans”) were modified and replaced with Pennant awards under the Pennant Plans at the Spin-Off date. Additionally, in connection with the Spin-Off, the Company issued new options and restricted stock awards to Pennant and Ensign employeesgranted under the 2019 Omnibus Incentive Plan (the OIP) and Long-Term Incentive Plan (the LTIP), together referred to as the “Pennant Plans”).

Under the Ensign Plans and the Pennant Plans, stock-based payment awards, including employee stock options, restricted stock awards (“RSA”), and restricted stock units (“RSU” and together with RSA, “Restricted Stock”) are issued based on estimated fair value. The following disclosures represent share-based compensation expense relating to employees of the Company’s subsidiaries and non-employee directors who have awards under the Ensign and Pennant Plans.

Total share-based compensation expense for all Plans for the three and nine months ended September 30, 20212022 and 20202021 was:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
Share-based compensation expense related to stock optionsShare-based compensation expense related to stock options$834 444 $2,216 $1,076 Share-based compensation expense related to stock options$859 834 $2,480 $2,216 
Share-based compensation expense related to Restricted StockShare-based compensation expense related to Restricted Stock1,547 1,558 4,597 4,643 Share-based compensation expense related to Restricted Stock(3,664)1,547 (643)4,597 
Share-based compensation expense related to Restricted Stock to non-employee directorsShare-based compensation expense related to Restricted Stock to non-employee directors187 100 670 298 Share-based compensation expense related to Restricted Stock to non-employee directors58 187 236 670 
Total share-based compensationTotal share-based compensation$2,568 $2,102 $7,483 $6,017 Total share-based compensation$(2,747)$2,568 $2,073 $7,483 

In future periods, the Company estimates it will recognize the following share-based compensation expense for unvested stock options and unvested Restricted Stock which were unvested as of September 30, 2021:2022:

Unrecognized Compensation ExpenseWeighted Average Recognition Period (in years)Unrecognized Compensation ExpenseWeighted Average Recognition Period (in years)
Unvested Stock OptionsUnvested Stock Options$12,715 4.0Unvested Stock Options$11,041 3.4
Unvested Restricted StockUnvested Restricted Stock6,325 1.1Unvested Restricted Stock3,577 4.7
Total unrecognized share-based compensation expenseTotal unrecognized share-based compensation expense$19,040 Total unrecognized share-based compensation expense$14,618 

On July 25, 2022 the Company modified certain outstanding RSUs granted in connection with the Spin-off. All the RSUs had an original vesting date of October 1, 2022. The modification resulted in the forfeiture of 250,000 outstanding RSUs and accelerated the vesting on the remaining 942,842 RSUs from October 1, 2022 to July 31, 2022. The modification of the award resulted in a net reduction of share-based compensation expense related to the awards of $3,812 in recorded general and administrative expense during the third quarter. Additionally, the Company granted 250,000 RSAs to certain executives and employees on July 25, 2022 under The Pennant Group, Inc. 2019 Omnibus Incentive Plan. The RSAs vest in five equal annual installments beginning on the first anniversary of the date of the grant.

Stock Options

Under the Pennant Plans, options granted to employees of the subsidiaries of Pennant generally vest over five years at 20% per year on the anniversary of the grant date. Options expire ten years after the date of grant.

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The Company uses the Black-Scholes option-pricing model to recognize the value of stock-based compensation expense for share-based payment awards under the Plans. Determining the appropriate fair-value model and calculating the fair value of stock-based awards at the grant date requires considerable judgment, including estimating stock price volatility and expected option life. The Company develops estimates based on historical data and market information, which can change significantly over time.

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The fair value of each option is estimated on the grant date using a Black-Scholes option-pricing model with the following weighted average assumptions for stock options granted:granted as of June 30:
Grant YearOptions GrantedRisk-Free Interest Rate
Expected Life(a)
Expected Volatility(b)
Dividend YieldWeighted Average Fair Value of Options
2021364 1.0 %6.538.2 %— %$14.82 
2020494 0.5 %6.535.8 %— %$9.81 

Grant YearOptions GrantedRisk-Free Interest Rate
Expected Life(a)
Expected Volatility(b)
Dividend YieldWeighted Average Fair Value of Options
2022349 2.3 %6.539.8 %— %$6.71 
2021364 1.0 %6.538.2 %— %$14.82 
(a)Under the midpoint method, the expected option life is the midpoint between the contractual option life and the average vesting period for the options being granted. This resulted in an expected option life of 6.5 years for the options granted.
(b)Because the Company’s equity shares have been traded for a relatively short period of time, expected volatility assumption was based on the volatility of related industry stocks.

The following table represents the employee stock option activity during the nine months ended September 30, 2021:2022:

Number of
Options
Outstanding
Weighted
Average
Exercise Price
Number of
Options Vested
Weighted
Average
Exercise Price
of Options
Vested
December 31, 20201,982 $17.48 615 $7.52 
Granted364 37.70 
Exercised(92)7.48 
Forfeited & Expired(63)22.49 
September 30, 20212,191 $21.12 683 $10.16 
Number of
Options
Outstanding
Weighted
Average
Exercise Price
Number of
Options Vested
Weighted
Average
Exercise Price
of Options
Vested
December 31, 20212,242 $21.38 840 $12.28 
Granted349 15.40 
Exercised(106)9.12 
Forfeited(162)23.58 
Expired(50)17.28 
September 30, 20222,273 $20.97 880 $15.57 

Restricted Stock

A summary of the status of Pennant’s non-vested Restricted Stock, and changes during the nine months ended September 30, 2021,2022, is presented below:
Non-Vested Restricted StockWeighted Average Grant Date Fair Value
December 31, 20201,635 $14.80 
Granted15 44.67 
Vested(143)16.26 
Forfeited(4)14.30 
September 30, 20211,503 $14.96 

Non-Vested Restricted StockWeighted Average Grant Date Fair Value
December 31, 20211,493 $15.00 
Granted276 13.63 
Vested(1,070)14.97 
Forfeited(256)15.05 
September 30, 2022443 $14.18 

13. LEASES
The Company’s independent operating subsidiaries lease 5449 senior living communities and its administrative offices under non-cancelable operating leases, most of which have initial lease terms ranging from five to 21 years. Most of these leases contain renewal options, most involve rent increases and none contain purchase options. The lease term excludes lease renewals because the renewal rents are not at a bargain, there are no economic penalties for the Company to renew the lease, and it is not reasonably certain that the Company will exercise the extension options. As of September 30, 2021, theThe Company’s independent operating subsidiaries leased 29 and 31 communities from subsidiaries of Ensign (the “Ensign Leases”) under a master lease arrangement. as of September 30, 2022 and September 30, 2021, respectively. Each of the leases have a initial term of between 14 and 20 years from the lease commencement date. The existing leases withtotal amount of rent expense included in rent - cost of services paid to subsidiaries of Ensign are generallywas $3,760 and $10,250 for initial termsthe three and nine months ended September 30, 2022, respectively, and $3,169 and $9,415 for the three and nine months ended September 30, 2021, respectively. In addition to rent, each of between 14 to 20 years. Inthe
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


addition to rent, each of the operating companies are required to pay the following: (1) all impositions and taxes levied on or with respect to the leased properties (other than taxes on the income of the lessor); (2) all utilities and other services necessary or appropriate for the leased properties and the business conducted on the leased properties; (3) all insurance required in connection with the leased properties and the business conducted on the leased properties; (4) all community maintenance and repair costs; and (5) all fees in connection with any licenses or authorizations necessary or appropriate for the leased properties and the business conducted on the leased properties.

NaNTwelve of the Company’s affiliated senior living communities, excluding the communities that are operated under the Ensign Leases (as defined herein), are operated under 2two separate master lease arrangements. Under these master leases, a breach at a single community could subject one or more of the other communities covered by the same master lease to the same default risk. Failure to comply with Medicare and Medicaid provider requirements is a default under several of the Company’s leases and master leases. With an indivisible lease, it is difficult to restructure the composition of the portfolio or economic terms of the master lease without the consent of the landlord.

On January 27, 2022, affiliates of the Company, entered into Transfer Agreements with affiliates of Ensign, providing for the transfer of the operations of senior living communities. The closing of the Transaction was completed in two phases with the transfer of two operations on March 1, 2022 and the remainder transferred on April 1, 2022. As a result of the lease terminations, the Company reduced both the right of use assets and the lease liabilities by $42,515. Four of the terminated leases were part of master lease agreements. As a result of the transferred leases being removed from master lease arrangements, the remaining lease components under the master lease arrangements were modified which resulted in a net increase to the lease liability and ROU asset balance of $6,522 for the nine months ended September 30, 2022.

The components of operating lease cost, are as follows:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
Operating Lease Costs:Operating Lease Costs:Operating Lease Costs:
Facility Rent—cost of services$9,052 $8,876 $26,844 $26,624 
Community Rent—cost of servicesCommunity Rent—cost of services$8,129 $9,052 $24,755 $26,844 
Office Rent—cost of servicesOffice Rent—cost of services1,282 914 3,611 2,713 Office Rent—cost of services1,262 1,282 3,765 3,611 
Sublease Income— (69)— (143)
Rent—cost of servicesRent—cost of services$10,334 $9,721 $30,455 $29,194 Rent—cost of services$9,391 $10,334 $28,520 $30,455 
General and administrative expenseGeneral and administrative expense$51 $76 $192 $218 General and administrative expense$86 $51 $241 $192 
Variable lease cost (a)
Variable lease cost (a)
$1,609 $1,299 $4,598 $3,975 
Variable lease cost (a)
$1,590 $1,609 $4,463 $4,598 
(a)Represents variable lease cost for operating leases, which costs include property taxes and insurance, common area maintenance, and consumer price index increases, incurred as part of ourthe Company’s triple net lease, and which is included in cost of services for the three and nine months ended September 30, 20212022 and 2020.2021.
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)



The following table shows the lease maturity analysis for all leases as of September 30, 2021,2022, for the years ended December 31:

YearYearAmountYearAmount
2021 (Remainder)$9,778 
202238,645 
2022 (Remainder)2022 (Remainder)$8,800 
2023202337,686 202334,844 
2024202436,645 202434,100 
2025202535,681 202532,770 
2026202631,955 
ThereafterThereafter356,306 Thereafter276,631 
Total lease paymentsTotal lease payments514,741 Total lease payments419,100 
Less: present value adjustmentsLess: present value adjustments(212,103)Less: present value adjustments(153,731)
Present value of total lease liabilitiesPresent value of total lease liabilities302,638 Present value of total lease liabilities265,369 
Less: current lease liabilitiesLess: current lease liabilities(15,399)Less: current lease liabilities(15,948)
Long-term operating lease liabilitiesLong-term operating lease liabilities$287,239 Long-term operating lease liabilities$249,421 

Operating lease liabilities are based on the net present value of the remaining lease payments over the remaining lease term. In determining the present value of lease payments, the Company used its incremental borrowing rate based on the information available at each lease’s commencement date to determine each lease's operating lease liability. As of September 30, 2021,2022, the weighted average remaining lease term is 14.312.9 years and the weighted average discount rate is 8.1%7.6%.
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)



14. INCOME TAXES
The Company recorded income tax expense of $1,074 and $69 or 17.7% and 5.8% of earnings before income taxes for the three months ended September 30, 2022 and 2021, respectively. The increase in tax is primarily due to less excess tax benefits on equity compensation.

The Company recorded income tax expense of $241 and $1,013 or 5.8%6.3% and 18.4% of earnings before income taxes for the three and nine months ended September 30, 2021, respectively2022 and income tax expense of $104 and $2,430 or 2.3% and 17.2% of earnings before income taxes for the three and nine months ended September 30, 2020,2021, respectively. The effectivedecrease in tax rate for both threeis primarily due to less non-deductible equity compensation and nine month periods includes excess tax benefits from share-based compensation which were offset by non-deductible expenses including non-deductible compensation.benefit related to the Transfer Agreements with Ensign.

15. COMMITMENTS AND CONTINGENCIES
Regulatory Matters - The Company provides services in complex and highly regulated industries. The Company’s compliance with applicable U.S. federal, state and local laws and regulations governing these industries may be subject to governmental review and adverse findings may result in significant regulatory action, which could include sanctions, damages, fines, penalties (many of which may not be covered by insurance), and even exclusion from government programs. The Company is a party to various regulatory and other governmental audits and investigations in the ordinary course of business and cannot predict the ultimate outcome of any federal or state regulatory survey, audit or investigation. While governmental audits and investigations are the subject of administrative appeals, the appeals process, even if successful, may take several years to resolve.resolve and penalties subject to appeal may remain in place during such appeals. The Department of Justice, CMS, or other federal and state enforcement and regulatory agencies may conduct additional investigations related to the Company's businesses. The Company believes that it is presently in compliance in all material respects with all applicable laws and regulations.

Cost-Containment Measures - Government and third-party payors have instituted cost-containment measures designed to limit payments made to providers of healthcare services, may propose future cost-containment measures, and there can be no assurance that future measures designed to limit payments made to providers will not adversely affect the Company.

Indemnities - From time to time, the Company enters into certain types of contracts that contingently require the Company to indemnify parties against third-party claims. These contracts primarily include (i) certain real estate leases, under which the Company may be required to indemnify property owners or prior operators for post-transfer environmental or other liabilities and other claims arising from the Company’s use of the applicable premises, (ii) operations transfer agreements, in which the Company agrees to indemnify past operators of agencies and communities the Company acquires against certain
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


liabilities arising from the transfer of the operation and/or the operation thereof after the transfer, (iii) certain Ensign lending agreements, and (iv) certain agreements with management, directors and employees, under which the subsidiaries of the Company may be required to indemnify such persons for liabilities arising out of their employment relationships. The terms of such obligations vary by contract and, in most instances, a specific or maximum dollar amount is not explicitly stated therein. Generally, amounts under these contracts cannot be reasonably estimated until a specific claim is asserted. Consequently, because no claims have been asserted, no liabilities have been recorded for these obligations on the Company’s Condensed Consolidated Balance Sheets for any of the periods presented.

Litigation - The Company’s businesses involve a significant risk of liability given the age and health of the patients and residents served by its independent operating subsidiaries. The Company, its operating companies, and others in the industry may be subject to a number of claims and lawsuits, including professional liability claims, alleging that services provided have resulted in personal injury, elder abuse, wrongful death or other related claims. Healthcare litigation (including class action litigation) is common and is filed based upon a wide variety of claims and theories, and the Company is routinely subjected to these claims in the ordinary course of business, including potential claims related to patient care and treatment, and professional negligence, as well as employment related claims. If there were a significant increase in the number of these claims or an increase in amounts owing should plaintiffs be successful in their prosecution of these claims, this could materially adversely affect the Company’s business, financial condition, results of operations and cash flows. In addition, the defense of these lawsuits may result in significant legal costs, regardless of the outcome, and may result in large settlement amounts or damage awards.

In addition to the potential lawsuits and claims described above, the Company is also subject to potential lawsuits under the False Claims Act (the “FCA”) and comparable state laws alleging submission of fraudulent claims for services to any healthcare program (such as Medicare) or payor. A violation may provide the basis for exclusion from federally funded healthcare programs. Such exclusions could have a correlative negative impact on the Company’s financial performance. Some states, including California, Arizona and Texas, have enacted similar whistleblower and false claims laws and regulations. In addition, the Deficit Reduction Act of 2005 created incentives for states to enact anti-fraud legislation modeled on the FCA.FCA, for which 18 states have qualified, including California and Texas, where we conduct business. As
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


such, the Company could face increased scrutiny, potential liability and legal expenses and costs based on claims under state false claims acts in markets in which it conducts business.

Under the Fraud Enforcement and Recovery Act (“FERA”) and its associated rules, healthcare providers face significant penalties for the knowing retention of government overpayments, even if no false claim was involved. Providers have an obligation to proactively exercise “reasonable diligence” to identify overpayments and return those overpayments to CMS within 60 days of “identification” or the date any corresponding cost report is due, whichever is later. Retention of overpayments beyond this period may create liability under the FCA. In addition, FERA protects whistleblowers (including employees, contractors, and agents) from retaliation.

The Company cannot predict or provide any assurance as to the possible outcome of any litigation. If any litigation were to proceed, and the Company and its operating companies are subjected to, alleged to be liable for, or agree to a settlement of, claims or obligations under federal Medicare statutes, the FCA, or similar state and federal statutes and related regulations, the Company’s business, financial condition and results of operations and cash flows could be materially and adversely affected. Among other things, any settlement or litigation could involve the payment of substantial sums to settle any alleged civil violations, and may also include the assumption of specific procedural and financial obligations by the Company or its independent operating subsidiaries going forward under a corporate integrity agreement and/or other arrangement with the government.

Medicare Revenue Recoupments - The Company is subject to probe reviews relating to Medicare services, billings and potential overpayments by Unified Program Integrity Contractors (“UPIC”), Recovery Audit Contractors (“RAC”), Zone Program Integrity Contractors (“ZPIC”), Program Safeguard Contractors (“PSC”), Supplemental Medical Review Contractors (“SMRC”) and Medicaid Integrity Contributors (“MIC”) programs, each of the foregoing collectively referred to as “Reviews.”

As of September 30, 2021, 82022, seven of the Company’s independent operating subsidiaries had Reviews scheduled, on appeal or in dispute resolution process, both pre- and post-payment. If an operation fails an initial or subsequent Review, the operation could then be subject to extended Review, suspension of payment, or extrapolation of the identified error rate to all billing in the same time period. The Company, from time to time, receives record requests in reviews which have resulted in claim denials on paid claims. The Company has appealed substantially all denials arising from these reviews using the applicable appeals process. As of September 30, 2021,2022, and through the filing of this Quarterly Report on Form 10-Q, the
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


Company’s independent operating subsidiaries have responded to the Reviews that are currently ongoing, on appeal or in dispute resolution process. The Company cannot predict the ultimate outcome of any regulatory and other governmental reviews. While such reviews are the subject of administrative appeals, the appeals process, even if successful, may take several years to resolve. The costs to respond to and defend such reviews may be significant and an adverse determination in such reviews may subject the Company.Company to sanctions, damages, extrapolation of damage findings, additional recoupments, fines, other penalties (some of which may not be covered by insurance), and termination from Medicare programs which may, either individually or in the aggregate, have a material adverse effect on the Company's business and financial condition.

OneFrom June 2021 to May 2022, one hospice provider number iswas subject to a Medicare payment suspension imposed by a Uniform Program Integrity Contractor (UPIC).UPIC. As of September 30, 2022, the total amount due from the government payor impacted by the suspension was $5,181 and was recorded in long-term other assets. The amounts suspended represent all Medicare payments due to the provider number during the suspension.

In May 2022, the Company received communication that the Medicare payment suspension was terminated and the UPIC’s review was complete. The UPIC is reviewing 42reviewed 107 patient records covering a 4-month10-month period to determine whether, in its view, a Medicare overpayment was made. Medicare payments to that provider number are suspended pendingBased on the conclusionresults of the UPIC’sreview, the UPIC has alleged sampled and extrapolated overpayments of $5,165, and has withheld that amount through continued recoupment of Medicare payments. The Company is pursuing its appeal rights through the administrative appeals process, including contesting the methodology used by the UPIC to perform statistical extrapolation. At this stage of the review, based on the information currently available to the Company, the Company cannot predict the timing or the ultimate outcome of this review. The payments suspended asAs of September 30, 2021 total $2.7 million. The suspended amounts represent all Medicare payments due2022, we have an accrued liability that is immaterial for this review which was recorded as an offset to the provider number since the start of the suspension and are not an overpayment finding. If the UPIC concludes that an overpayment exists, it will recover the overpayment from the suspended funds and release the excess funds, if any, to the provider. The UPIC has not specified when the payment suspension will end or when it will reach an over-payment determination.revenue.

Insurance - The Company retains risk for a substantial portion of potential claims for general and professional liability, workers’ compensation and automobile liability. The Company does not retain risk related to its employee health plans.

The Company recognizes obligations associated with these costs, up to specified deductible limits in the period in which a claim is incurred, including with respect to both reported claims and claims incurred but not reported. The general and professional liability insurance has a retention limit of $150 per claim with a $500 corridor as an additional out-of-pocket retention we must satisfy for claims within the policy year before the carrier will reimburse losses. The workers’ compensation insurance has a retention limit of $250 per claim, except for policies held in Texas and Washington which are subject to state insurance and possess their own limits.

Concentrations

Credit Risk - TheEffective January 1, 2022 the Company is self-insured for claims related to employee health, dental, and vision care. To protect itself against loss exposure, the Company has significant accounts receivable balances, the collectability of which is dependent on the availability of funds from certain governmental programs, primarily Medicare and Medicaid. These receivables represent the only significant concentration of credit riskpurchased individual stop-loss insurance coverage that insures individual health claims that exceed $325 for the Company. The Company does not believe there are significant credit risks associated with these governmental programs. The Company believes that an appropriate allowance has been recordedeach covered person for the possibility of these receivables proving uncollectible, and continually monitors and adjusts these allowances as necessary. The Company’s gross receivables from the Medicare and Medicaid programs accounted for approximately 73.2% and 75.7% of
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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS - (Continued)


its total gross accounts receivable as of September 30, 2021 and December 31, 2020, respectively. Revenue from reimbursement under the Medicare and Medicaid programs accounted for 62.2% and 62.6% for the three and nine months ended September 30, 2021, and 60.4% and 59.3% of the Company’s revenue for the three and nine months ended September 30, 2020.fiscal year 2022.

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Item 2.     Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion and analysis in conjunction with the Interim Financial Statements and the related notes thereto contained in Part I, Item 1 of this Quarterly Report on Form 10-Q (this “Quarterly Report”). The information contained in this Quarterly Report is not a complete description of our business or the risks associated with an investment in our common stock. We urge you to carefully review and consider the various disclosures made by us in this Quarterly Report and in our other reports filed with the Securities and Exchange Commission (“SEC”), including our Annual Report on Form 10-K for the year ended December 31, 20202021 (the “2020“2021 Annual Report”), which discusses our business and related risks in greater detail, as well as subsequent reports we may file from time to time on Form 10-K, Form 10-Q and 8-K, for additional information. The section entitled “Risk Factors” filed within our 20202021 Annual Report describes some of the important risk factors that may affect our business, financial condition, results of operations and/or liquidity. You should carefully consider those risks, in addition to the other information in this Quarterly Report and in our other filings with the SEC, before deciding to purchase, hold or sell our common stock.

Special Note About Forward-Looking Statements
        
    This Quarterly Report contains “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, that are based on our management’s beliefs and assumptions and on information currently available to our management. Forward-looking statements include all statements that are not historical facts and can be identified by the use of forward-looking terminology such as the words “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “might,” “will,” “should,” “could,” “seeks,” “approximately,” “goals,” “future,” “projects,” “predicts,” “guidance,” “target,” “intends,” “plans,” “estimates,” “anticipates”, the negative version of these words or other comparable words. Forward-looking statements include, but are not limited to, statements related to our expectations regarding the performance of our business, our financial results, our liquidity and capital resources, the benefits resulting from the Spin-Off, the effects of competition and the effects of future legislation or regulations and other non-historical statements. Additionally, many of these risks and uncertainties are currently amplified by and will continue to be amplified by, or in the future may be amplified by, the COVID-19 outbreak. The developments with respect to the spread of COVID-19 and its impacts have occurred rapidly, and because of the unprecedented nature of the pandemic, we are unable to predict the extent and duration of the adverse financial impact of COVID-19 on our business, financial condition and results of operations.

    The risk factors discussed in this Quarterly Report and the 20202021 Annual Report under the heading “Risk Factors,” could cause our results to differ materially from those expressed in forward-looking statements. Factors that could cause actual results to differ materially from those in the forward-looking statements include, but are not limited to:

uncertainties related to the lingering effect of the COVID-19 outbreak;pandemic;
uncertainties regarding the implementation ofdifficulty complying with state and federal vaccination mandates, which widely vary, the enforcement of which is in flux, and the potential affects uponeffects of such vaccine mandates on our workforce andbusiness, including our ability to retain and hire staff and maintain staffing, retain work;residents of our senior living communities;
additional regulations relatinguncertainties related to the end of the COVID-19 imposedpublic health emergency declared by statefederal and federalstate authorities, and payors;the ongoing expiration of certain waivers granted during that emergency prior to its termination;
federal and state changes to, or delays receiving, reimbursement and other aspects of Medicaid and Medicare;
changes in the regulation ofregulations affecting the healthcare servicesindustry;
proposed changes to payment models and reimbursement amounts within the Medicare and Medicaid fee schedules for future calendar years;
potential additional regulation affecting the ownership, operating standards, and staffing of businesses in our industry;
increases in the federal income tax rate;
increased competition and increased cost of acquisition or retention for, or a shortage of, skilled personnel;
government reviews, audits and investigations of our business;
changes in federal and state employment related laws;
compliance with state and federal employment, immigration, licensing and other laws;
competition from other healthcare providers;
actions of national labor unions;
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the leases of our affiliated senior living communities;
inability to complete future community or business acquisitions and failure to successfully integrate acquired communities and businesses into our operations;
general economic conditions;conditions, including inflation and increasing interest rates, which raise the costs of goods and borrowing capital, which may affect the delivery and affordability of our services;
security breaches and other cyber security incidents;
the performance of the financial and credit markets;
uncertainties related to our ability to realize the anticipated benefits of the Spin-Off; and,
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uncertainties related to our ability to obtain financing or the terms of such financing.

    Forward-looking statements involve risks, uncertainties and assumptions. Actual results may differ materially from those expressed in these forward-looking statements. You should not place undue reliance on any forward-looking statements in this Quarterly Report. Although we may from time to time voluntarily update our prior forward-looking statements, we disclaim any commitment to do so except as required by applicable securities laws.

Overview

We are a leading provider of high-quality healthcare services to patients of all ages, including the growing senior population, in the United States. We strive to be the provider of choice in the communities we serve through our innovative operating model. We operate in multiple lines of businesses including home health, hospice and senior living services across Arizona, California, Colorado, Idaho, Iowa, Montana, Nevada, Oklahoma, Oregon, Texas, Utah, Washington, Wisconsin and Wyoming. As of September 30, 2021,2022, our home health and hospice business provided home health, hospice and home care services from 8894 agencies operating across these 14 states, and our senior living business operated 5449 senior living communities throughout sevensix states.

The following table summarizes our affiliated home health and hospice agencies and senior living communities as of:
December 31,September 30,December 31,September 30,
201320142015201620172018201920202021201420152016201720182019202020212022
Home health and hospice agenciesHome health and hospice agencies16 25 32 39 46 54 63 76 88 Home health and hospice agencies25 32 39 46 54 63 76 88 94 
Senior living communitiesSenior living communities12 15 36 36 43 50 52 54 54 Senior living communities15 36 36 43 50 52 54 54 49 
Senior living unitsSenior living units1,256 1,587 3,184 3,184 3,434 3,820 3,963 4,127 4,127 Senior living units1,587 3,184 3,184 3,434 3,820 3,963 4,127 4,127 3,500 
Total number of home health, hospice, and senior living operationsTotal number of home health, hospice, and senior living operations28 40 68 75 89 104 115 130 142 Total number of home health, hospice, and senior living operations40 68 75 89 104 115 130 142 143 

COVID-19

We have been, and we expect to continue to be, impacted by several factors related to the viral disease known as COVID-19 (“COVID-19”) that may cause actual results to differ from our historical results or current expectations. DueAlthough global outbreaks of COVID-19 have decreased and best practices for responding to COVID-19 are now better understood, we cannot predict the COVID-19 pandemic,future course of the results presented in this report are not necessarily indicative of futurevirus and its impacts on staffing, on our operating results. The situation surrounding COVID-19 remains fluid. We are actively managing our response in collaboration with government officials, team memberspractices, and business partners, and we are assessing potential impacts toon our financial position and operating results, as well as adverse developments in our business.results.

Home Health and Hospice

During the third quarter of 2022, the labor challenges experienced throughout the past year were exacerbatedcontinued with some moderation. For the third quarter of 2022, hospice average discharged length of stay was impacted slightly as COVID-19 cases rose sharply, leading to further wage pressure, increased overtime and greater usea result of agency and registry staffing. Home health admissions during the quarter were impacted asa shift of patient referrals from more and more staff entered the quarantine protocol and byacute settings, resulting in a significantmodest decline in elective procedures, particularlyhospice average length of stay despite an incremental improvement in a few key markets and states that re-imposed temporary halts on such procedures.hospice admissions.

Senior Living

COVID-19 continues to impact all aspects of our senior living business and geographies, including impacts on our residents, team members, vendors and business partners. For much of the third quarter of 2021, we saw a continuation of increased occupancy that began in the second quarter, although our occupancy began to decline in September andWhile our overall senior living occupancy has decreased since the onset of the COVID-19 pandemic due to a greater number of move outs net of move ins.ins, during the third quarter of 2022 we experienced
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modest improvement in occupancy. We cannot be sure if or when the occupancy levels in our senior living communities will improve over multiple measurement periods or return to pre-pandemic levels.

Labor

WeWage rates have experienced and expectincreased in response to continue to see increased labor costs due to increased overtime and premium payCOVID-driven staffing shortages and the increased need for temporarylingering disruption COVID-19 caused to the labor to supplement our existing staffing.market. We are monitoring the ongoing impact of our COVID-19 response actions on our revenuelabor costs due to increased overtime, premium pay, and expenses, includingtemporary labor acquisition and turnover costs that may be imposed byto supplement existing and anticipated state and federal vaccination mandates imposed for skilled workers in home health agencies, senior
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living communities and other health care service providers. However, the extent to which COVID-19 will continue to impact our operations will depend on future developments, which remain uncertain and cannot be predicted with confidence, including the pace of spread and impact of the B.1.617.2 variant of COVID-19 (the “Delta variant”) and other potential variant strains, and the actions taken to contain COVID-19 or treat its impact, among others.staffing.

Recent Activities

Acquisitions.During the nine months ended September 30, 2021,2022, we expanded our operations with the addition of fivetwo home health and four hospice and two home care agencies. Weagencies as well as one senior living community. A subsidiary of the Company entered into a separate operations transfer agreement with each respectivethe prior operator of the acquired operation as a part of each transaction. The aggregate purchase price for these acquisitions was $14.1 million. For further discussion of our acquisitions, see Note 7, Acquisitions,in the Notes to the Interim Financial Statements.

On November 1, 2022, we closed on the acquisition of one home health agency that expands our footprint in Wisconsin. The purchase price of the home health agency was $0.5 million.

Trends

Since the pandemic began and untilthroughout the first quarter of 2021 fiscal year, we experienced a steady decline in senior living occupancy as move-ins declined relative to move-outs due to the pandemic. Beginning in the second quarter of 2021, and continuing intoHowever, we have experienced modest senior living occupancy improvement through the third quarter we have experiencedof 2022, partly as a slight increase in ourresult of improving COVID-19 case trends and renewed consideration of senior living occupancy. Wecommunities as a home based care setting. Nevertheless, we cannot be sure when the occupancy levels in our senior living communities will return to pre-pandemic levels. As uncertainty regarding the COVID-19 pandemic persists, if there is a resurgence in cases, or if variant strains aggressively emerge, we could see a more prolonged recovery.

When we acquire turnaround or start-up operations, we expect that our combined metrics may be impacted. We expect these metrics to vary from period to period based upon the maturity of the operations within our portfolio. We have generally experienced lower occupancy rates and higher costs at our senior living communities and lower census and higher costs at our home health and hospice agencies for recently acquired operations; as a result, we generally anticipate lower and/or fluctuating consolidated and segment margins during years of acquisition growth. We established one start-up hospice agency in Washington during the three months ended September 30, 2021.

Government Regulation

We have disclosed under the heading “Government Regulation” in the 20202021 Annual Report a summary of regulations that we believe materially affect our business, financial condition or results of operations. Since the time of the filing of the 20202021 Annual Report, the following regulations have been updated.

The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020, in the United States and subsequent regulatory actions. The CARES Act contained provisions for accelerated or advance Medicare payments (“AAP”) to provide supporting cash flow to providers and suppliers combating the effects of the COVID-19 pandemic. We applied for and received $28.0 million in the prior year.2020. These funds arewere subject to automatic recoupment through offsets to new claims beginning one year after payment were issued. In April, 2021, CMS began to automatically recoup 25% of Medicare payments, which will continue for 11 months. At the end of the 11 months, assuming full repayment has not occurred, recoupment will increase to 50% for another six months. Any balance outstanding after these two recoupment periods will be subject to repayment at a 4% interest rate. We anticipate completingOn June 23, 2022, we completed repayment of all the AAP within the allotted recoupment periods.we had received.

The CARES Act temporarily suspended the 2% sequestration payment adjustment on Medicare fee-for-service payment beginning May 1, 2020 until December 31, 2020. The suspension was initially extended to go through March 31, 2021, and in April 2021 was extended through December 31, 2021. We recognized $0.9 million and $2.7 million in revenue related to the suspension of sequestration for the three and nine months ended September 30, 2021, respectively, and $1.1 million and $1.7 million for the three and nine months ended September 30, 2020, respectively, exclusive of our start-up operations. Further, the CARES Act payroll tax deferral program allowed employers to defer the deposit and payment of the employer’s portion of social security taxes that otherwise would be due between March 27, 2020, and December 31, 2020. The CARES Act permits employers to deposit half of these deferred payments by the end of 2021 and the other half by the end of 2022. WeThe Company deferred approximately $7.8 million of the employer-paid portion of social security taxes, of which $3.9$4.1 million remains unpaid as of September 30, 2022, all of which is included in other long-termcurrent liabilities and the current portion of $3.9 million in accrued wages and related liabilities.liabilities and is expected to be paid by the end of 2022.

The American Rescue Plan Act of 2021 (the “ARP Act”) was enactedAs described in our most recent Annual Report on March 11, 2021 inForm 10-K, Item 1A, Risks Related to COVID-19, CMS issued, and the United States. The ARP Act was designedStates Supreme Court upheld, an interim final rule requiring workers of Medicare- or Medicaid-reimbursed operations to assist the country with the effects of the COVID-19 pandemic and included a number of tax components. The ARP Act’s primary tax impact on us is a new revenue raising provision that requires us to include the next five highest paid employees to the list of covered officers alreadybe fully vaccinated or subject to an appropriate exemption. The application of this interim final rule has been extended to all 50 states after litigation before various courts, including the IRC Section 162(m) wage limitation beginningUnited States Supreme Court. The deadline for compliance with this mandate by March 21, 2022, based on the state of operation. In addition, several states in which our independent operating subsidiaries are located issued their own vaccine requirements, most notably California, Colorado,
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Oregon, and Washington. Since then, CMS has issued guidance indicating that its surveys for compliance with the interim final rule’s vaccine mandate will only be enforced in the 2027 tax year. We will continuesurveys used for initial certification or recertification of providers, and in response to assess the effectcomplaints of non-compliance. Colorado has since allowed its COVID-19 vaccination mandate for healthcare workers to expire. In some of the ARP Actstates where our independent operating subsidiaries are located, state requirements for vaccination of healthcare workers have been updated to address the availability and ongoingnecessity of vaccine boosters after receiving an initial one- or two-injection course of vaccination. Still other government legislation relatedstates, such as Texas, have prohibited COVID-19 vaccines from being required as a matter of state law, although the interim final rule requires employees of Medicare-participating health care facilities to receive the COVID-19 pandemic that may be issued.vaccination. Compliance with the relevant federal and state vaccine mandates or laws is challenging, due to both legal challenges, differing requirements, and changes to those requirements, including their expiration or termination.

DuringAs of September 30, 2022, our independent operating subsidiaries are substantially in compliance with these mandates. While the third quartermandates have contributed to industry-wide staffing shortages and increased competition for qualified employees, increasing our employee costs, those impacts have been felt across the health care industry and are not unique to our operations. The various federal and state mandates have also created ongoing testing, tracking and other administrative obligations and expenses, which may persist as long as the mandates are in place.

On July 27, 2022, CMS issued the 2023 Hospice Payment Rate Update final rule (“Hospice Payment Final Rule”). The Final Rule provides that a hospice’s wage index (one component of 2021, President Biden directedits payment rate) will not be reduced more than 5.0% year-over-year. In other words, a hospice’s wage index each fiscal year will be no less than 95.0% of its prior fiscal year wage index. This will help protect hospices against large annual wage-based reimbursement decreases. This change is permanent and will not automatically expire or require renewal. Subject to this wage index change, the Department of Labor, Occupational Safety and Health Administration (“OSHA”Hospice Payment Final Rule adopts a 3.8% increase in payments made for hospice services, including the cap amount, which the rule increases from $31,297.61 to $32,486.92. The Hospice Payment Final Rule also outlines reductions in payment ranging from two percent (2.0%) to implementfour percent (4.0%), beginning in 2024, for hospices that fail to meet quality reporting requirements.

On June 17, 2022, the CMS issued the 2023 Home Health Prospective Payment System Rate Update proposed rule. The proposed rule would apply a rule requiring employers with more than 100 employeespermanent decrease of nearly 7.7% to require its employeesthe home health 30-day period standard payment rate for assumed behavior changes resulting from implementation of the Patient Driven Grouping Model (“PDGM”), except for low utilization payment adjustments (“LUPAs”). Additionally, CMS proposes a temporary adjustment of payments to be fully vaccinated for COVID-19 or submit to weekly testingrecover as soon as 2024 $2.0 billion in overpayments made in the PDGM program. Aside from these adjustments, CMS has proposed a 2.9% basket increase for the virus. This OSHA regulation hashome health payment update in calendar year 2023. Under the proposed rule, CMS would also recalibrate case-mix weights and low utilization payment adjustment thresholds using 2021 data. Additionally, the proposed rule would apply a permanent 5.0% cap on decreases in the wage index, meaning a facility’s wage index for any future year would not yet been announcedbe less than 95.0% of the final wage index for the preceding year. For home health agencies that do not report required quality reporting data to CMS, their increase in payment would only be 0.9%, rather than the full 2.9% contemplated in the proposed rule. Overall, the proposed rule estimates that Medicare payments to all home health agencies would decrease in the aggregate by 4.2%, or $810 million, based on its contents. Home health organizations have submitted comments in response to this proposed rule and expressed their concerns to CMS regarding the methodologies used in the proposed rule resulting in potential adjustments to their reimbursement. The final rule for the 2023 Home Health Prospective Payment System Rate Update is expected in the fourth quarter of 2021. Similarly, during the third quarter the Department of Health2022 and Human Services, Centers for Medicare and Medicaid Services (“CMS”) announced that it would be issuing a rule requiring workers at home health agencies, and potentially other health care provider services, to be fully vaccinated for COVID-19 without an option for testing in lieu of vaccination. This CMS regulation also has not yet been announced and is expected in the fourth quarter of 2021.effective beginning January 1, 2023.

On August 16, 2022, the Inflation Reduction Act (“IRA”) was enacted. The IRA introduced changes to U.S. corporate income tax law, including a 15% corporate minimum tax, a 1% excise tax on stock buybacks, and various energy-related deduction and credit provisions. The Company does not anticipate the IRA will have a significant impact on the Company’s income taxes.

Segments

We have two reportable segments: (1) home health and hospice services, which includes our home health, home care and hospice businesses; and (2) senior living services, which includes the operation of assisted living, independent living and memory care communities. Our Chief Executive Officer, who is our Chief Operating Decision Maker (“CODM”), reviews financial information at the operating segment level. We also report an “all other” category that includes general and administrative expense from our Service Center.

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Key Performance Indicators

We manage the fiscal aspects of our business by monitoring key performance indicators that affect our financial performance. These indicators and their definitions include the following:

Home Health and Hospice Services

Total home health admissions. The total admissions of home health patients, including new acquisitions, new admissions and readmissions.
Total Medicare home health admissions. Total admissions of home health patients, who are receiving care under Medicare reimbursement programs, including new acquisitions, new admissions and readmissions.
Average Medicare revenue per completed 60-day home health episode. The average amount of revenue for each completed 60-day home health episode generated from patients who are receiving care under Medicare reimbursement programs.
Total hospice admissions. Total admissions of hospice patients, including new acquisitions, new admissions and recertifications.
Average hospice daily census. The average number of patients who are receiving hospice care during any measurement period divided by the number of days during such measurement period.
Hospice Medicare revenue per day. The average daily Medicare revenue recorded during any measurement period for services provided to hospice patients.
The following table summarizes our overall home health and hospice statistics for the periods indicated:
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Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
Home health services:Home health services:Home health services:
Total home health admissionsTotal home health admissions9,213 6,771 28,079 18,166 Total home health admissions10,152 9,213 30,389 28,079 
Total Medicare home health admissionsTotal Medicare home health admissions4,211 3,418 13,115 8,686 Total Medicare home health admissions4,637 4,211 13,952 13,115 
Average Medicare revenue per 60-day completed episode(a)
Average Medicare revenue per 60-day completed episode(a)
$3,404 $3,448 $3,382 $3,311 
Average Medicare revenue per 60-day completed episode(a)
$3,589 $3,388 $3,548 $3,383 
Hospice services:Hospice services:Hospice services:
Total hospice admissionsTotal hospice admissions2,219 2,133 6,420��5,763 Total hospice admissions2,392 2,219 6,920 6,420 
Average hospice daily censusAverage hospice daily census2,337 2,177 2,313 1,934 Average hospice daily census2,293 2,337 2,270 2,313 
Hospice Medicare revenue per dayHospice Medicare revenue per day$174 $164 $173 $164 Hospice Medicare revenue per day$176 $174 $177 $173 
(a)The year to date average Medicare revenue per 60-day completed episode includes post period claim adjustments for prior quarters.

Senior Living Services

Occupancy. The ratio of actual number of days our units are occupied during any measurement period to the number of days units are available for occupancy during such measurement period.
Average monthly revenue per occupied unit. The room and board revenue for senior living services during any measurement period divided by actual occupied senior living units for such measurement period divided by the number of months for such measurement period.
The following table summarizes our senior living statistics for the periods indicated:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
OccupancyOccupancy73.7 %76.8 %72.8 %78.5 %Occupancy76.5 %73.7 %75.1 %72.8 %
Average monthly revenue per occupied unitAverage monthly revenue per occupied unit$3,174 $3,173 $3,179 $3,195 Average monthly revenue per occupied unit$3,560 $3,174 $3,465 $3,179 

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Revenue Sources

Home Health and Hospice Services

Home Health. We derive the majority of our home health revenue from Medicare and managed care. The Medicare payment is adjusted for differences between estimated and actual payment amounts, an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. For Medicare episodes that began prior to January 1, 2020, home health agencies were reimbursedNet service revenue is recognized in accordance with the under the Medicare HH PPS, while Medicare periods of care that began on or after that date are reimbursed under the Patient-Driven Groupings Model (“PDGM”)PDGM methodology. Under PDGM, Medicare provides agencies with payments for each 30-day period of care provided to beneficiaries. If a beneficiary is still eligible for care after the end of the first 30-day payment period, a second 30-day payment period can begin. There are no limits to the number of periods of care a beneficiary who remains eligible for the home health benefit can receive. While payment for each 30-day period of care is adjusted to reflect the beneficiary’s health condition and needs, a special outlier provision exists to ensure appropriate payment for those beneficiaries that have the most expensive care needs. The payment under the Medicare program is also adjusted for certain variables including, but not limited to: (a) a low utilization payment adjustment if the number of visits is below an established threshold that varies based on the diagnosis of a beneficiary; (b) a partial payment if the patient transferred to another provider or the Company received a patient from another provider before completing the period of care; (c) adjustment to the admission source of claim if it is determined that the patient had a qualifying stay in a post-acute care setting within 14 days prior to the start of a 30-day payment period; (d) the timing of the 30-day payment period provided to a patient in relation to the admission date, regardless of whether the same home health provider provided care for the entire series of episodes; (e) changes to the acuity of the patient during the previous 30-day period of care; (f) changes in the base payments established by the Medicare program; (g) adjustments to the base payments for case mix and geographic wages; and (h) recoveries of overpayments. For further detail regarding PDGM see the Government Regulation section of our 20202021 Annual Report.

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Hospice. We derive the majority of our hospice business revenue from Medicare reimbursement. The estimated payment rates are calculated as daily rates for each of the levels of care we deliver. Rates are set based on specific levels of care, are adjusted by a wage index to reflect healthcare labor costs across the country and are established annually through federal legislation. The following are the four levels of care provided under the hospice benefit:

Routine Home Care (“RHC”). Care that is not classified under any of the other levels of care, such as the work of nurses, social workers or home health aides.
General Inpatient Care. Pain control or acute or chronic symptom management that cannot be managed in a setting other than an inpatient Medicare-certified facility, such as a hospital, skilled nursing facility or hospice inpatient facility.
Continuous Home Care. Care for patients experiencing a medical crisis that requires nursing services to achieve palliation and symptom control, if the agency provides a minimum of eight hours of care within a 24-hour period.
Inpatient Respite Care. Short-term, inpatient care to give temporary relief to the caregiver who regularly provides care to the patient.

CMS has established a two-tiered payment system for RHC. Hospices are reimbursed at a higher rate for RHC services provided from days of service one through 60 and a lower rate for all subsequent days of service. CMS also provides for a Service Intensity Add-On, which increases payments for certain RHC services provided by registered nurses and social workers to hospice patients during the final seven days of life.

Medicare reimbursement is adjusted for an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. Additionally, as Medicare hospice revenue is subject to an inpatient cap limit and an overall payment cap, we monitor our provider numbers and estimate amounts due back to Medicare to the extent that the cap has been exceeded.

Senior Living Services. As of September 30, 2021,2022, we provided assisted living, independent living and memory care services in 5449 communities. Within our senior living operations, we generate revenue primarily from private pay sources, with a portion earned from Medicaid or other state-specific programs.

Primary Components of Expense

Cost of Services (excluding rent, general and administrative expense and depreciation and amortization). Our cost of services represents the costs of operating our independent operating subsidiaries, which primarily consists of payroll and related benefits, supplies, purchased services, and ancillary expenses such as the cost of pharmacy and therapy services
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provided to patients. Cost of services also includes the cost of general and professional liability insurance and other general cost of services specifically attributable to our operations.
 
Rent—Cost of Services. Rent—cost of services consists solely of base minimum rent amounts payable under lease agreements to our landlords. Our subsidiaries lease and operate but do not own the underlying real estate at our operations, and these amounts do not include taxes, insurance, impounds, capital reserves or other charges payable under the applicable lease agreements.

General and Administrative Expense. General and administrative expense consists primarily of payroll and related benefits and travel expenses for our Service Center personnel, including training and other operational support. General and administrative expense also includes professional fees (including accounting and legal fees), costs relating to information systems, stock-based compensation and rent for our Service Center offices.
 
Depreciation and Amortization. Property and equipment are recorded at their original historical cost. Depreciation is computed using the straight-line method over the estimated useful lives of the depreciable assets (ranging from three to 15 years). Leasehold improvements are amortized on a straight-line basis over the shorter of their estimated useful lives or the remaining lease term.
 
Critical Accounting Policies and Estimates

Our discussion and analysis of our financial condition and results of operations are based on Interim Financial Statements, which have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). The preparation of the Interim Financial Statements and related disclosures requires us to make judgments, estimates and
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assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. On an ongoing basis we review our judgments and estimates, including but not limited to those related to revenue, cost allocations, leases, intangible assets, goodwill, and income taxes. We base our estimates and judgments upon our historical experience, knowledge of current conditions and our belief of what could occur in the future considering available information, including assumptions that we believe to be reasonable under the circumstances. By their nature, these estimates and judgments are subject to an inherent degree of uncertainty, and actual results could differ materially from the amounts reported. While we believe that our estimates, assumptions, and judgments are reasonable, they are based on information available when the estimate was made. Refer to Note 2, Basis of Presentation and Summary of Significant Accounting Policies, within the 20202021 Annual Report for further information on our critical accounting estimates and policies, which are as follows:

Self-insurance reserves - The valuation methods and assumptions used in estimating costs up to retention amounts to settle open claims of insureds and an estimate of the cost of insured claims up to retention amounts that have been incurred but not reported;
Revenue recognition - The estimate of variable considerations to arrive at the transaction price, including methods and assumptions used to determine settlements with Medicare and Medicaid payors or retroactive adjustments due to audits and reviews;
Leases - We use our estimated incremental borrowing rate based on the information available at lease commencement date in determining the present value of future lease payments;
Acquisition accounting - The assumptions used to allocate the purchase price paid for assets acquired and liabilities assumed in connection with our acquisitions; and
Income taxes - The estimation of valuation allowance or the need for and magnitude of liabilities for uncertain tax position.

Recent Accounting Pronouncements
Information concerning recently issued accounting pronouncements are included in Note 2, Basis of Presentation and Summary of Significant Accounting Policies in the Interim Financial Statements.

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Results of Operations

The following table sets forth details of our revenue, expenses and earnings as a percentage of total revenue for the periods indicated:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
Total revenueTotal revenue100.0 %100.0 %100.0 %100.0 %Total revenue100.0 %100.0 %100.0 %100.0 %
Expense:Expense:Expense:
Cost of servicesCost of services80.1 76.7 79.3 75.6 Cost of services80.0 80.1 79.7 79.3 
Rent—cost of servicesRent—cost of services9.2 9.9 9.3 10.3 Rent—cost of services7.9 9.2 8.2 9.3 
General and administrative expenseGeneral and administrative expense8.1 7.6 8.2 7.7 General and administrative expense5.0 8.1 7.4 8.2 
Depreciation and amortizationDepreciation and amortization1.1 1.2 1.1 1.2 Depreciation and amortization1.1 1.1 1.1 1.1 
Loss on asset dispositions and impairment, netLoss on asset dispositions and impairment, net— — 1.9 — 
Total expensesTotal expenses98.5 95.4 97.9 94.8 Total expenses94.0 98.5 98.3 97.9 
Income from operationsIncome from operations1.5 4.6 2.1 5.2 Income from operations6.0 1.5 1.7 2.1 
Other income (expense):
Other income— 0.2 — 0.1 
Other (expense):Other (expense):
Interest expense, netInterest expense, net(0.4)(0.2)(0.4)(0.3)Interest expense, net(0.9)(0.4)(0.7)(0.4)
Other expense, netOther expense, net(0.4)— (0.4)(0.2)Other expense, net(0.9)(0.4)(0.7)(0.4)
Income before provision for income taxesIncome before provision for income taxes1.1 4.6 1.7 5.0 Income before provision for income taxes5.1 1.1 1.0 1.7 
Provision for income taxesProvision for income taxes0.1 0.1 0.3 0.9 Provision for income taxes0.9 0.1 0.1 0.3 
Net incomeNet income1.0 4.5 1.4 4.1 Net income4.2 1.0 0.9 1.4 
Less: net loss attributable to noncontrolling interest(0.1)— (0.1)— 
Less: net (loss) income attributable to noncontrolling interestLess: net (loss) income attributable to noncontrolling interest0.1 (0.1)0.1 (0.1)
Net income attributable to PennantNet income attributable to Pennant1.1 %4.5 %1.5 %4.1 %Net income attributable to Pennant4.1 %1.1 %0.8 %1.5 %


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The following table presents our consolidated GAAP Financial measures for the three and nine months ended September 30, 20212022 and 2020:2021:
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
(In thousands)(In thousands)
Consolidated GAAP Financial Measures:Consolidated GAAP Financial Measures:Consolidated GAAP Financial Measures:
Total revenueTotal revenue$111,921 $98,397 $327,929 $282,986 Total revenue$118,350 $111,921 $348,576 $327,929 
Total expensesTotal expenses$110,219 $93,919 $321,045 $268,161 Total expenses$111,206 $110,219 $342,221 $321,045 
Income from operationsIncome from operations$1,702 $4,478 $6,884 $14,825 Income from operations$7,144 $1,702 $6,355 $6,884 

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The following tables present certain financial information regarding our reportable segments. General and administrative expenses are not allocated to the reportable segments and are included in “All Other”:

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotal
(In thousands)
Segment GAAP Financial Measures:
Three Months Ended September 30, 2022
Revenue$85,779 $32,571 $— $118,350 
Segment Adjusted EBITDAR from Operations$15,380 $9,370 $(7,779)$16,971 
Three Months Ended September 30, 2021
Revenue$79,003 $32,918 $— $111,921 
Segment Adjusted EBITDAR from Operations$14,409 $9,106 $(6,783)$16,732 

The following tables present certain financial information regarding our reportable segments. General and administrative expenses are not allocated to the reportable segments and are included in “All Other”:

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotal
(In thousands)
Segment GAAP Financial Measures:
Three Months Ended September 30, 2021
Revenue$79,003 $32,918 $— $111,921 
Segment Adjusted EBITDAR from Operations$14,409 $9,106 $(6,783)$16,732 
Three Months Ended September 30, 2020
Revenue$64,379 $34,018 $— $98,397 
Segment Adjusted EBITDAR from Operations$13,530 $11,684 $(6,857)$18,357 

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
(In thousands)(In thousands)
Segment GAAP Financial Measures:Segment GAAP Financial Measures:Segment GAAP Financial Measures:
Nine Months Ended September 30, 2021
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2022
RevenueRevenue$231,715 $96,214 $— $327,929 Revenue$251,598 $96,978 $— $348,576 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$43,131 $27,692 $(19,249)$51,574 Segment Adjusted EBITDAR from Operations$45,056 $27,573 $(23,795)$48,834 
Nine Months Ended September 30, 2020
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2021
RevenueRevenue$179,125 $103,861 $— $282,986 Revenue$231,715 $96,214 $— $327,929 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$34,681 $37,673 $(15,638)$56,716 Segment Adjusted EBITDAR from Operations$43,131 $27,692 $(19,249)$51,574 

The table below provides a reconciliation of Segment Adjusted EBITDAR from Operations to Condensed Consolidated Income from operations:o@J

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
(In thousands)
Segment Adjusted EBITDAR from Operations(a)
$16,971 $16,732 $48,834 $51,574 
Less: Depreciation and amortization1,251 1,200 3,677 3,545 
Rent—cost of services9,391 10,334 28,520 30,455 
Other Expense(18)— (50)(24)
Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(b)
430 532 938 991 
Share-based compensation expense(c)
(2,501)2,568 2,319 7,483 
Acquisition related costs and credit allowances(d)
1,000 36 1,014 73 
Transition services costs(e)
— 236 77 1,825 
Loss related to senior living operations transferred to Ensign(f)
144 — 6,078 — 
Unusual or non-recurring charges(g)
293 — 293 — 
Add: Net income (loss) attributable to noncontrolling interest163 (124)387 (342)
Condensed Consolidated Income from Operations$7,144 $1,702 $6,355 $6,884 
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Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
(In thousands)
Segment Adjusted EBITDAR from Operations(a)
$16,732 $18,357 $51,574 $56,716 
Less: Depreciation and amortization1,200 1,212 3,545 3,434 
Rent—cost of services10,334 9,721 30,455 29,194 
Other Expense— 225 (24)225 
Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(b)
532 717 991 1,422 
Share-based compensation expense(c)
2,568 2,102 7,483 6,017 
Acquisition related costs(d)
36 — 73 — 
Transition services costs(e)
236 209 1,825 746 
Net COVID-19 related costs(f)
— (307)— 853 
Add: Net loss attributable to noncontrolling interest(124)— (342)— 
Condensed Consolidated Income from Operations$1,702 $4,478 $6,884 $14,825 
(a)Segment Adjusted EBITDAR from Operations is net income (loss) attributable to the Company's reportable segments excluding interest expense, provision for income taxes, depreciation and amortization expense, rent, and, in order to view the operations performance on a comparable basis from period to period, certain adjustments including: (1) costs at start-up operations, (2) share-based compensation, (3) acquisition related costs and credit allowances, (4) redundant and nonrecurring costs associated with the Transition Services Agreement, (5) the loss related to senior living operations transferred to Ensign, (6) unusual or non-recurring charges, and (5)(7) net lossincome attributable to noncontrolling interest. General and administrative expenses are not allocated to the reportable segments, and are included as “All Other”, accordingly the segment earnings measure reported is before allocation of corporate general and administrative expenses. The Company's segment measures may be different from the calculation methods used by other companies and, therefore, comparability may be limited.
(b)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(c)Share-based compensation expense and related payroll taxes incurred, which isincluding the impact of the modification of certain restricted stock units described below in Note 12, Options and Awards, to the Interim Financial Statements. Share-based compensation expense and related payroll taxes are included in cost of services and general and administrative expense.expense
(d)Acquisition relatedNon-capitalizable costs related to business combinations duringassociated with acquisitions and credit allowances for amounts in dispute with the periods.prior owners of certain acquired operations.
(e)A portionCosts identified as redundant or non-recurring incurred by the Company as a result of the Spin-off. The 2021 amounts represents part of the costs incurred under the Transition Services Agreement identified as redundant or nonrecurring thatAgreement. All amounts are included in general and administrative expense. Fees incurred under the Transition Services Agreement net ofwere $231 and $1,332 for the Company’s payroll reimbursement, werethree and nine months ended September 30, 2022, and $706 and $2,441 for the three and nine months ended September 30, 2021,2021.
(f)On January 27, 2022, affiliates of the Company, entered into certain operations transfer agreements (collectively, the “Transfer Agreements”) with affiliates of Ensign, providing for the transfer of the operations of certain senior living communities (the “Transaction”) from affiliates of the Company to affiliates of Ensign. The closing of the Transaction was completed in two phases with the transfer of two operations on March 1, 2022 and $1,502the remainder transferred on April 1, 2022. The amount includes $6,500 for the nine months ended September 30, 2022 to cover post-closing capital expenditures and $4,583operating losses related to one of the communities transferred on April 1, 2022. The amount above also includes $144 and $(422) for the three and nine months ended September 30, 2020, respectively. During2022, respectively, for the fourth quarterrelated net impact on revenue and cost of fiscal 2020, we updated our Transition service costs adjustment to include duplicate software costs. The prior year transition service costs adjustment has been recast to reflect the change. The adjustmentattributable to the prior year transition service costs was $113transferred entities. This amount excludes rent and $333 for the duplicative software costs for the threedepreciation and nine months ended September 30, 2020 that were included in the 2020 full year amount in the Company’s as filed Form 10-K.amortization expense related to such operations.
(f)(g)BeginningRepresents unusual or non-recurring charges for legal services, implementation costs, integration costs, and consulting fees in the first quarter of fiscal year 2021, we updated our definition of Segment Adjusted EBITDAR to no longer include an adjustment for COVID-19 expenses offset by the amount of sequestration relief. COVID-19 expenses continue to be part of daily operations for which less specific identification is visible. Furthermore, the sequestration relief has been extended through December 31, 2021. Sequestration relief was $867general and $2,685 for the three and nine months ended September 30, 2021, respectively.

The 2020 amounts represent incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief for the three and nine months ended September 30, 2020, respectively.administrative expenses.
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Performance and Valuation Measures:

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
(In thousands)(In thousands)
Consolidated Non-GAAP Financial Measures:Consolidated Non-GAAP Financial Measures:Consolidated Non-GAAP Financial Measures:
Performance MetricsPerformance MetricsPerformance Metrics
Consolidated EBITDAConsolidated EBITDA$3,026 $5,915 $10,747 $18,484 Consolidated EBITDA$8,214 $3,026 $9,595 $10,747 
Consolidated Adjusted EBITDAConsolidated Adjusted EBITDA$6,495 $8,684 $21,415 $27,619 Consolidated Adjusted EBITDA$7,895 $6,495 $21,648 $21,415 
Valuation MetricValuation MetricValuation Metric
Consolidated Adjusted EBITDARConsolidated Adjusted EBITDAR$16,732 $51,574 Consolidated Adjusted EBITDAR$16,971 $48,834 

Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
(In thousands)(In thousands)
Segment Non-GAAP Measures:(a)
Segment Non-GAAP Measures:(a)
Segment Non-GAAP Measures:(a)
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations
Home health and hospice servicesHome health and hospice services$13,194 $12,702 $39,836 $32,158 Home health and hospice services$14,208 $13,194 $41,452 $39,836 
Senior living servicesSenior living services$84 $2,839 $828 $11,099 Senior living services$1,466 $84 $3,991 $828 
(a)General and administrative expenses are not allocated to any segment for purposes of determining segment profit or loss.

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The tables below reconcile Consolidated Net Income to the consolidated Non-GAAP financial measures, Consolidated EBITDA and Consolidated Adjusted EBITDA, and to the Non-GAAP valuation measure, Consolidated Adjusted EBITDAR, for the periods presented:
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
20212020202120202022202120222021
(In thousands)(In thousands)
Consolidated Net incomeConsolidated Net income$1,121 $4,407 $4,503 $11,724 Consolidated Net income$4,994 $1,121 $3,556 $4,503 
Less: Net loss attributable to noncontrolling interest(124)— (342)— 
Less: Net income attributable to noncontrolling interestLess: Net income attributable to noncontrolling interest163 (124)387 (342)
Add: Provision for income taxesAdd: Provision for income taxes69 104 1,013 2,430 Add: Provision for income taxes1,074 69 241 1,013 
Interest expense, netInterest expense, net512 192 1,344 896 Interest expense, net1,058 512 2,508 1,344 
Depreciation and amortizationDepreciation and amortization1,200 1,212 3,545 3,434 Depreciation and amortization1,251 1,200 3,677 3,545 
Consolidated EBITDAConsolidated EBITDA3,026 5,915 10,747 18,484 Consolidated EBITDA8,214 3,026 9,595 10,747 
Adjustments to Consolidated EBITDAAdjustments to Consolidated EBITDAAdjustments to Consolidated EBITDA
Add: Costs at start-up operations(a)
Add: Costs at start-up operations(a)
532 717 991 1,422 
Add: Costs at start-up operations(a)
430 532 938 991 
Share-based compensation expense(b)
Share-based compensation expense(b)
2,568 2,102 7,483 6,017 
Share-based compensation expense(b)
(2,501)2,568 2,319 7,483 
Acquisition related costs(c)
36 — 73 — 
Acquisition related costs and credit allowances(c)
Acquisition related costs and credit allowances(c)
1,000 36 1,014 73 
Transition services costs(d)
Transition services costs(d)
236 209 1,825 746 
Transition services costs(d)
— 236 77 1,825 
Net COVID-19 related costs(e)
— (307)— 853 
Rent related to item (a) above97 48 296 97 
Loss related to senior living operations transferred to Ensign(e)
Loss related to senior living operations transferred to Ensign(e)
144 — 6,078 — 
Unusual or non-recurring charges(f)
Unusual or non-recurring charges(f)
293 — 293 — 
Rent related to items (a) and (e) aboveRent related to items (a) and (e) above315 97 1,334 296 
Consolidated Adjusted EBITDAConsolidated Adjusted EBITDA6,495 8,684 21,415 27,619 Consolidated Adjusted EBITDA7,895 6,495 21,648 21,415 
Rent—cost of servicesRent—cost of services10,334 9,721 30,455 29,194 Rent—cost of services9,391 10,334 28,520 30,455 
Rent related to item (a) above(97)(48)(296)(97)
Rent related to items (a) and (e) aboveRent related to items (a) and (e) above(315)(97)(1,334)(296)
Adjusted rent—cost of servicesAdjusted rent—cost of services10,237 9,673 30,159 29,097 Adjusted rent—cost of services9,076 10,237 27,186 30,159 
Consolidated Adjusted EBITDARConsolidated Adjusted EBITDAR$16,732 $51,574 Consolidated Adjusted EBITDAR$16,971 $48,834 
(a)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(b)Share-based compensation expense and related payroll taxes incurred, which isincluding the impact of the modification of certain restricted stock units described below in Note 12, Options and Awards, to the Interim Financial Statements. Share-based compensation expense and related payroll taxes are included in cost of services and general and administrative expense.expense
(c)Acquisition relatedNon-capitalizable costs related to business combinations duringassociated with acquisitions and credit allowances for amounts in dispute with the periods.prior owners of certain acquired operations.
(d)A portionCosts identified as redundant or non-recurring incurred by the Company as a result of the Spin-off. The 2021 amounts represents part of the costs incurred under the Transition Services Agreement identified as redundant or nonrecurring thatAgreement. All amounts are included in general and administrative expense. Fees incurred under the Transition Services Agreement net ofwere $231 and $1,332 for the Company’s payroll reimbursement, werethree and nine months ended September 30, 2022, and $706 and $2,441 for the three and nine months ended September 30, 2021,2021.
(e)On January 27, 2022, affiliates of the Company, entered into certain operations transfer agreements (collectively, the “Transfer Agreements”) with affiliates of Ensign, providing for the transfer of the operations of certain senior living communities (the “Transaction”) from affiliates of the Company to affiliates of Ensign. The closing of the Transaction was completed in two phases with the transfer of two operations on March 1, 2022 and $1,502the remainder transferred on April 1, 2022. The amount includes $6,500 for the nine months ended September 30, 2022 to cover post-closing capital expenditures and $4,583operating losses related to one of the communities transferred on April 1, 2022. The amount above also includes $144 and $(422) for the three and nine months ended September 30, 2020, respectively. During2022, respectively, for the fourth quarterrelated net impact on revenue and cost of fiscal 2020, we updated our Transition service costs adjustment to include duplicate software costs. The prior year transition service costs adjustment has been recast to reflect the change. The adjustmentattributable to the prior year transition service costs was $113transferred entities. This amount excludes rent and $333 for the duplicative software costs for the threedepreciation and nine months ended September 30, 2020 that were included in the 2020 full year amount in the Company’s as filed Form 10-K.amortization expense related to such operations.
(e)(f)BeginningRepresents unusual or non-recurring charges for legal services, implementation costs, integration costs, and consulting fees in the first quarter of fiscal year 2021, we updated our definition of Segment Adjusted EBITDAR to no longer include an adjustment for COVID-19 expenses offset by the amount of sequestration relief. COVID-19 expenses continue to be part of daily operations for which less specific identification is visible. Furthermore, the sequestration relief has been extended through December 31, 2021. Sequestration relief was $867general and $2,685 for the three and nine months ended September 30, 2021, respectively.

The 2020 amounts represent incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief for the three and nine months ended September 30, 2020, respectively.administrative expenses.

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The tables below reconcile Segment Adjusted EBITDAR from Operations to Segment Adjusted EBITDA from Operations for the periods presented:

Three Months Ended September 30,Three Months Ended September 30,
Home Health and HospiceSenior LivingHome Health and HospiceSenior Living
20212020202120202022202120222021
(In thousands)(In thousands)
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$14,409 $13,530 $9,106 $11,684 Segment Adjusted EBITDAR from Operations$15,380 $14,409 $9,370 $9,106 
Less: Rent—cost of servicesLess: Rent—cost of services1,282 846 9,052 8,875 Less: Rent—cost of services1,262 1,282 8,129 9,052 
Rent related to start-up operations(67)(18)(30)(30)
Rent related to start-up and transferred operationsRent related to start-up and transferred operations(90)(67)(225)(30)
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations$13,194 $12,702 $84 $2,839 Segment Adjusted EBITDA from Operations$14,208 $13,194 $1,466 $84 

Nine Months Ended September 30,Nine Months Ended September 30,
Home Health and HospiceSenior LivingHome Health and HospiceSenior Living
20212020202120202022202120222021
(In thousands)(In thousands)
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$43,131 $34,681 $27,692 $37,673 Segment Adjusted EBITDAR from Operations$45,056 $43,131 $27,573 $27,692 
Less: Rent—cost of servicesLess: Rent—cost of services3,611 2,570 26,844 26,624 Less: Rent—cost of services3,765 3,611 24,755 26,844 
Rent related to start-up operations(316)(47)20 (50)
Rent related to start-up and transferred operationsRent related to start-up and transferred operations(161)(316)(1,173)20 
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations$39,836 $32,158 $828 $11,099 Segment Adjusted EBITDA from Operations$41,452 $39,836 $3,991 $828 

The following discussion includes references to certain performance and valuation measures, which are non-GAAP financial measures, including Consolidated EBITDA, Consolidated Adjusted EBITDA, Segment Adjusted EBITDA from Operations, and Consolidated Adjusted EBITDAR (collectively, “Non-GAAP Financial Measures”). Non-GAAP Financial Measures are used in addition to, and in conjunction with, results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures. Non-GAAP Financial Measures reflect an additional way of viewing aspects of our operations and company that, when viewed with our GAAP results and the accompanying reconciliations to corresponding GAAP financial measures, we believe can provide a more comprehensive understanding of factors and trends affecting our business.

We believe these Non-GAAP Financial Measures are useful to investors and other external users of our financial statements regarding our results of operations because:

they are widely used by investors and analysts in our industry as a supplemental measure to evaluate the overall performance of companies in our industry without regard to items such as interest expense, rent expense and depreciation and amortization, which can vary substantially from company to company depending on the book value of assets, the method by which assets were acquired, and differences in capital structures;
they help investors evaluate and compare the results of our operations from period to period by removing the impact of our asset base and capital structure from our operating results; and
Consolidated Adjusted EBITDAR is used by investors and analysts in our industry to value the companies in our industry without regard to capital structures.

We use Non-GAAP Financial Measures:

as measurements of our operating performance to assist us in comparing our operating performance on a consistent basis from period to period;
to allocate resources to enhance the financial performance of our business;
to assess the value of a potential acquisition;
to assess the value of a transformed operation’s performance;
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to evaluate the effectiveness of our operational strategies; and
to compare our operating performance to that of our competitors.

We typically use Non-GAAP Financial Measures to compare the operating performance of each operation from period to period. We find that Non-GAAP Financial Measures are useful for this purpose because they do not include such costs as interest expense, income taxes, depreciation and amortization expense, which may vary from period-to-period depending upon various factors, including the method used to finance operations, the date of acquisition of a community or business, and the tax law of the state in which a business unit operates.

We also establish compensation programs and bonuses for our leaders that are partially based upon the achievement of Consolidated Adjusted EBITDAR targets.

Non-GAAP Financial Measures have no standardized meaning defined by GAAP. Therefore, our Non-GAAP Financial Measures have limitations as analytical tools, and they should not be considered in isolation, or as a substitute for analysis of our results as reported in accordance with GAAP. Some of these limitations are:

they do not reflect our current or future cash requirements for capital expenditures or contractual commitments;
they do not reflect changes in, or cash requirements for, our working capital needs;
they do not reflect the net interest expense, or the cash requirements necessary to service interest or principal payments, on our debt;
in the case of Consolidated Adjusted EBITDAR, it does not reflect rent expenses, which are normal and recurring operating expenses that are necessary to operate our leased operations;
they do not reflect any income tax payments we may be required to make;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and do not reflect any cash requirements for such replacements; and
other companies in our industry may calculate the same Non-GAAP Financial Measures differently than we do, which may limit their usefulness as comparative measures.

We compensate for these limitations by using Non-GAAP Financial Measures only to supplement net income on a basis prepared in accordance with GAAP in order to provide a more complete understanding of the factors and trends affecting our business.

We strongly encourage investors to review the Interim Financial Statements, included in this Quarterly Report in their entirety and to not rely on any single financial measure. Because these Non-GAAP Financial Measures are not standardized, it may not be possible to compare these financial measures with other companies’ non-GAAP financial measures having the same or similar names. These Non-GAAP Financial Measures should not be considered a substitute for, nor superior to, financial results and measures determined or calculated in accordance with GAAP. We strongly urge you to review the reconciliation of income from operations to the Non-GAAP Financial Measures in the table presented above, along with the Interim Financial Statements and related notes included elsewhere in this Quarterly Report.

We believe the following Non-GAAP Financial Measures are useful to investors as key operating performance measures and valuation measures:

Performance Measures:

Consolidated EBITDA

We believe Consolidated EBITDA is useful to investors in evaluating our operating performance because it helps investors evaluate and compare the results of our operations from period to period by removing the impact of our asset base (depreciation and amortization expense) from our operating results.

We calculate Consolidated EBITDA as net income, adjusted for net income (loss) attributable to noncontrolling interest prior to the Spin-Off, before (a) interest expense (b) provision for income taxes and (c) depreciation and amortization.

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Consolidated Adjusted EBITDA

We adjust Consolidated EBITDA when evaluating our performance because we believe that the exclusion of certain additional items described below provides useful supplemental information to investors regarding our ongoing operating performance. We believe that the presentation of Consolidated Adjusted EBITDA, when considered with Consolidated EBITDA and GAAP net income is beneficial to an investor’s complete understanding of our operating performance. 

We calculate Consolidated Adjusted EBITDA by adjusting Consolidated EBITDA to exclude the effects of non-core business items, which for the reported periods includes, to the extent applicable:

costs at start-up operations;
share-based compensation expense;
acquisition related costs;
Spin-Off related transaction costs;costs and credit allowances;
redundant or nonrecurring costs incurred as part of the Transition Services Agreement(as defined in Note 3, ;
Related Party Transactionsloss related to senior living operations and assets transferred to Ensign; ).and
unusual or non-recurring.

Segment Adjusted EBITDA from Operations

We calculate Segment Adjusted EBITDA from Operations by adjusting Segment Adjusted EBITDAR from Operations to include rent-cost of services. We believe that the inclusion of rent-cost of services provides useful supplemental information to investors regarding our ongoing operating performance for each segment.

Valuation Measure:

Consolidated Adjusted EBITDAR

We use Consolidated Adjusted EBITDAR as one measure in determining the value of prospective acquisitions. It is also a measure commonly used by us, research analysts and investors to compare the enterprise value of different companies in the healthcare industry, without regard to differences in capital structures. Additionally, we believe the use of Consolidated Adjusted EBITDAR allows us, research analysts and investors to compare operational results of companies with operating and finance leases. A significant portion of finance lease expenditures are recorded in interest, whereas operating lease expenditures are recorded in rent expense.

This measure is not displayed as a performance measure as it excludes rent expense, which is a normal and recurring operating expense and, as such, does not reflect our cash requirements for leasing commitments. Our presentation of Consolidated Adjusted EBITDAR should not be construed as a financial performance measure.

The adjustments made and previously described in the computation of Consolidated Adjusted EBITDA are also made when computing Consolidated Adjusted EBITDAR. We calculate Consolidated Adjusted EBITDAR by excluding rent-cost of services and rent related to start up operations from Consolidated Adjusted EBITDA.

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Three Months Ended September 30, 20212022 Compared to the Three Months Ended September 30, 20202021
Revenue
Three Months Ended September 30,Three Months Ended September 30,
2021202020222021
Revenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue Percentage
(In thousands)(In thousands)
Home health and hospice servicesHome health and hospice servicesHome health and hospice services
Home healthHome health$34,228 30.6 %$25,162 25.5 %Home health$39,873 33.8 %$34,228 30.6 %
HospiceHospice39,069 34.9 33,440 34.0 Hospice40,522 34.2 39,069 34.9 
Home care and other(a)
Home care and other(a)
5,706 5.1 5,777 5.9 
Home care and other(a)
5,384 4.5 5,706 5.1 
Total home health and hospice servicesTotal home health and hospice services79,003 70.6 64,379 65.4 Total home health and hospice services85,779 72.5 79,003 70.6 
Senior living servicesSenior living services32,918 29.4 34,018 34.6 Senior living services32,571 27.5 32,918 29.4 
Total revenueTotal revenue$111,921 100.0 %$98,397 100.0 %Total revenue$118,350 100.0 %$111,921 100.0 %
(a)Home care and other revenue is included with home health revenue in other disclosures in this Quarterly Report.

Our total revenue increased $13.5$6.4 million, or 13.7%5.7% during the three months ended September 30, 2021. Quarter-to-date revenue from acquired operations between September 30, 2020 and September 30, 2021 resulted in adding $10.5 million or 10.6%.2022. We experienced growth of $4.1$6.8 million from increased operational performance in our Home Health and Hospice segment as detailed below. The growth in Home Health and Hospice segment revenue was offset by a decrease in Senior Living segment revenue of $1.1$0.3 million driven primarily by a decrease in occupancy.the transfer of senior living communities to Ensign on March 1, 2022 and April 1, 2022.

Home Health and Hospice Services
Three Months Ended September 30,Three Months Ended September 30,
20212020Change% Change20222021Change% Change
(In thousands)(In thousands)
Home health and hospice revenueHome health and hospice revenueHome health and hospice revenue
Home health servicesHome health services$34,228 $25,162 $9,066 36.0 %Home health services$39,873 $34,228 $5,645 16.5 %
Hospice servicesHospice services39,069 33,440 5,629 16.8 Hospice services40,522 39,069 1,453 3.7 
Home care and otherHome care and other5,706 5,777 (71)(1.2)Home care and other5,384 5,706 (322)(5.6)
Total home health and hospice revenueTotal home health and hospice revenue$79,003 $64,379 $14,624 22.7 %Total home health and hospice revenue$85,779 $79,003 $6,776 8.6 %
Three Months Ended September 30,Three Months Ended September 30,
20212020Change% Change20222021Change% Change
Home health services:Home health services:Home health services:
Total home health admissionsTotal home health admissions9,213 6,771 2,442 36.1 %Total home health admissions10,152 9,213 939 10.2 %
Total Medicare home health admissionsTotal Medicare home health admissions4,211 3,418 793 23.2 Total Medicare home health admissions4,637 4,211 426 10.1 
Average Medicare revenue per 60-day completed episodeAverage Medicare revenue per 60-day completed episode$3,404 $3,448 $(44)(1.3)Average Medicare revenue per 60-day completed episode$3,589 $3,388 $201 5.9 
Hospice services:Hospice services:Hospice services:
Total hospice admissionsTotal hospice admissions2,219 2,133 86 4.0 Total hospice admissions2,392 2,219 173 7.8 
Average daily censusAverage daily census2,337 2,177 160 7.3 Average daily census2,293 2,337 (44)(1.9)
Hospice Medicare revenue per dayHospice Medicare revenue per day$174 $164 $10 6.1 Hospice Medicare revenue per day$176 $174 $1.1 
Number of home health and hospice agencies at period endNumber of home health and hospice agencies at period end88 72 16 22.2 Number of home health and hospice agencies at period end94 88 6.8 

Home health and hospice revenue increased $14.6$6.8 million, or 22.7%8.6%. Revenue grew due to an increase in certain key performance indicators including, an increase of 36.1% in total home health admissions, an increase of 23.2%10.1% in Medicare home health admissions, an increase of 7.3% in total hospice average daily census, and an increase of 6.1% in hospice Medicare
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admissions of 7.8%, and an increase of 1.1% in hospice Medicare revenue per day, during the three months ended September 30, 20212022 in comparison to the prior year’s quarter. Included in the key performance indicators, growth was partially driven by the addition of sixteen home health, hospice and home care operations between September 30, 2020 and September 30, 2021, adding $10.5 million or 16.2% in revenue, as well as additional revenue of $0.9 million due to the sequestration suspension in the current year.

Senior Living Services
Three Months Ended September 30,Three Months Ended September 30,
20212020Change% Change20222021Change% Change
Revenue (in thousands)Revenue (in thousands)$32,918 $34,018 $(1,100)(3.2)%Revenue (in thousands)$32,571 $32,918 $(347)(1.1)%
Number of communities at period endNumber of communities at period end54 54 — — Number of communities at period end49 54 (5)(9.3)
OccupancyOccupancy73.7 %76.8 %(3.1)%Occupancy76.5 %73.7 %2.8 %
Average monthly revenue per occupied unitAverage monthly revenue per occupied unit$3,174 $3,173 $— Average monthly revenue per occupied unit$3,560 $3,174 $386 12.2 

Senior living revenue decreased $1.1$0.3 million, or 3.2%1.1%, for the three months ended September 30, 20212022 compared to the same period in the prior year due primarily to the loss revenue from senior living communities transferred to Ensign, offset by occupancy growth of 2.8% and a 3.1% decrease12.2% increase in occupancyaverage monthly revenue per occupied unit between September 30, 20202021 and September 30, 2021.2022. Occupancy includes the most recently acquired senior living operation; occupancy excluding that community would have been 77.6% for the three months ended September 30, 2022.

Cost of Services

The following table sets forth total cost of services by each of our reportable segments for the periods indicated:

Three Months Ended September 30,
20212020Change% Change
(In thousands)
Home Health and Hospice$65,606 $52,594 $13,012 24.7 %
Senior Living24,013 22,892 1,121 4.9 
Total cost of services$89,619 $75,486 $14,133 18.7 %
Three Months Ended September 30,
20222021Change% Change
(In thousands)
Home Health and Hospice$71,112 $65,606 $5,506 8.4 %
Senior Living23,568 24,013 (445)(1.9)
Total cost of services$94,680 $89,619 $5,061 5.6 %

Total consolidated cost of services increased $14.1$5.1 million or 18.7%5.6% for the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020.2021. Cost of services as a percentage of revenue increaseddecreased by 3.4%0.1% from 76.7%80.1% to 80.1%80.0% for the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020.2021.

Home Health and Hospice Services
Three Months Ended September 30,
20212020Change% Change
(In thousands)
Cost of service$65,606 $52,594 $13,012 24.7 %
Cost of services as a percentage of revenue83.0 %81.7 %1.3 %

Three Months Ended September 30,
20222021Change% Change
(In thousands)
Cost of service$71,112 $65,606 $5,506 8.4 %
Cost of services as a percentage of revenue82.9 %83.0 %(0.1)%

Cost of services related to our Home Health and Hospice services segment increased $13.0$5.5 million, or 24.7%8.4%, primarily due to increased volume of services provided and increased labor costs.provided. Cost of services as a percentage of revenue for the three months ended September 30, 2021 increased 1.3%2022 decreased 0.1% from 81.7%83.0% to 83.0%82.9% for the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020. Wage2021, primarily due to reduced insurance costs offset by increased over the prior year from increases in per hour wages and overtime due to the staffing environment, resulting in higher overtime and per hour wages.purchased services.

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Senior Living Services
Three Months Ended September 30,
20212020Change% Change
(In thousands)
Cost of service$24,013 $22,892 $1,121 4.9 %
Cost of services as a percentage of revenue72.9 %67.3 %5.6 %

Three Months Ended September 30,
20222021Change% Change
(In thousands)
Cost of service$23,568 $24,013 $(445)(1.9)%
Cost of services as a percentage of revenue72.4 %72.9 %(0.5)%

Cost of services related to our Senior Living services segment increased $1.1decreased $0.4 million, or 4.9%1.9%. As a percentage of revenue, costs of service increaseddecreased by 5.6%0.5% from 67.3%72.9% to 72.9%72.4% for the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020,2021, due primarily as a result of a decrease in occupancy while experiencing increased wage pressures. Fixed costs have remained consistent with prior periods.to decreased wages and insurance expenses.

Rent—Cost of Services. Rent expense increased 6.3%decreased 9.1% from $9.7$10.3 million to $10.3$9.4 million in the three months ended September 30, 20212022 compared to the three months ended September 30, 2020,2021, primarily as a result of acquisitions and CPI adjustments.the transfer of senior living communities to Ensign. Rent as a percentage of total revenue decreased 0.7%1.3% from 9.9%9.2% to 9.2% in7.9% for the three months ended September 30, 20212022 compared to the three months ended September 30, 2020.2021.

General and Administrative Expense. Our general and administrative expense increased $1.6decreased $3.2 million or 20.9%35.2% from $7.5$9.1 million to $9.1$5.9 million for the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020.2021. General and administrative expense as a percentage of revenue increased 0.5%decreased 3.1% from 7.6%8.1% to 8.1%5.0%. The primary driver of the increasedecrease in general and administrative expense was an increasethe decrease in share-based compensation of $1.5$5.2 million due primarily to the modification of certain outstanding RSUs granted in wageconnection with the spin-off as described above in Note 12, Options and benefits related Awards to increased headcountthe Interim Financial Statements included elsewhere in this Quarterly Report, during the three months ended September 30, 20212022 when compared to the three months ended September 30, 2020.2021. Increases in wages and information systems costs offset the decrease from share-based compensation.

Depreciation and Amortization. Depreciation and amortization expense decreased slightlywas essentially flat as a percentage of total revenue. The impact of increased capital expenditures on depreciation was offset by the prior year impairment of assets that were transferred to Ensign during the current year.

Provision for Income Taxes. Our effectiveWe recorded income tax rateexpense of $1.1 million and $0.1 million or 17.7% and 5.8% of earnings before income taxes for the three months ended September 30, 2022 and 2021, was 5.8% of earnings before income taxes compared with an effectiverespectively. The increase in tax rate of 2.3% for the three months ended September 30, 2020. SeeNote 14, Income Taxes,is primarily due to the Interim Financial Statements included elsewhere in this Quarterly Report for further discussion.less excess tax benefits on equity compensation.

Nine Months Ended September 30, 20212022 Compared to the Nine Months Ended September 30, 20202021

Revenue
Nine Months Ended September 30,
20212020
Revenue DollarsRevenue PercentageRevenue DollarsRevenue Percentage
(In thousands)
Home health and hospice services
Home health$102,719 31.3 %$67,430 23.8 %
Hospice112,821 34.4 96,503 34.1 
Home care and other(a)
16,175 5.0 15,192 5.4 
Total home health and hospice services231,715 70.7 179,125 63.3 
Senior living services96,214 29.3 103,861 36.7 
Total revenue$327,929 100.0 %$282,986 100.0 %

Nine Months Ended September 30,
20222021
Revenue DollarsRevenue PercentageRevenue DollarsRevenue Percentage
(In thousands)
Home health and hospice services
Home health$117,962 33.8 %$102,719 31.3 %
Hospice117,704 33.8 112,821 34.4 
Home care and other(a)
15,932 4.6 16,175 5.0 
Total home health and hospice services251,598 72.2 231,715 70.7 
Senior living services96,978 27.8 96,214 29.3 
Total revenue$348,576 100.0 %$327,929 100.0 %
(a)Home care and other revenue is included with home health revenue in other disclosures in this Quarterly Report.

Our total revenue increased $44.9 million, or 15.9% during the nine months ended September 30, 2021. This increase was primarily the result of revenue from acquired home health and hospice operations of $29.6 million or 10.4% since September 30, 2020. The remaining increase in revenue were driven by growth from operational performance in our home health and hospice segment, offset by a decrease of $7.6 million in our senior living segment.

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Our total revenue increased $20.6 million, or 6.3%, during the nine months ended September 30, 2022. The increase in revenue was driven by increases in all key home health metrics, hospice admissions, hospice revenue per day, senior living occupancy, and senior living revenue per occupied room, partially offset by a decrease in hospice average daily census.

Home Health and Hospice Services

Nine Months Ended September 30,
20212020Change% Change
(In thousands)
Home health and hospice revenue
Home health services$102,719 $67,430 $35,289 52.3 %
Hospice services112,821 96,503 16,318 16.9 
Home care and other16,175 15,192 983 6.5 
Total home health and hospice revenue$231,715 $179,125 $52,590 29.4 %
Nine Months Ended September 30,
20212020Change% Change
Home health services:
Total home health admissions28,079 18,166 9,913 54.6 %
Total Medicare home health admissions13,115 8,686 4,429 51.0 
Average Medicare revenue per 60-day completed episode$3,382 $3,311 $71 2.1 
Hospice services:
Total hospice admissions6,420 5,763 657 11.4 
Average daily census2,313 1,934 379 19.6 
Hospice Medicare revenue per day$173 $164 $5.5 
Number of home health and hospice agencies at period end887216 22.2 
Nine Months Ended September 30,
20222021Change% Change
(In thousands)
Home health and hospice revenue
Home health services$117,962 $102,719 $15,243 14.8 %
Hospice services117,704 112,821 4,883 4.3 
Home care and other15,932 16,175 (243)(1.5)
Total home health and hospice revenue$251,598 $231,715 $19,883 8.6 %
Nine Months Ended September 30,
20222021Change% Change
Home health services:
Total home health admissions30,389 28,079 2,310 8.2 %
Total Medicare home health admissions13,952 13,115 837 6.4 
Average Medicare revenue per 60-day completed episode(a)
$3,548 $3,383 $165 4.9 
Hospice services:
Total hospice admissions6,920 6,420 500 7.8 
Average daily census2,270 2,313 (43)(1.9)
Hospice Medicare revenue per day$177 $173 $2.3 
Number of home health and hospice agencies at period end94886.8 
(a)The year to date average for Medicare revenue per 60-day completed episode includes post period claim adjustments for prior periods.

Home health and hospice revenue increased $52.6$19.9 million, or 29.4%8.6% during the nine months ended September 30, 2021.2022. Revenue grew primarily due to an increase in total hospice admissions of 54.6%7.8%, an increase of 8.2% in home health admissions, (inclusiveinclusive of an increase in total Medicare home health admissions of 51.0%)6.4%, an increaseoffset by a decrease of 11.4% in total hospice admissions, and an increase of 19.6%1.9% in hospice average daily census during the nine months ended September 30, 20212022 when compared to the nine months ended September 30, 2020. Growth occurred from the addition of $29.6 million in revenue from the acquisition of sixteen home health, hospice and home care operations from September 30, 2020 through September 30, 2021, as well as growth due to an increase in operational performance metrics compared to the prior year.2021.

Senior Living Services

Nine Months Ended September 30,
20212020Change% Change
Revenue (in thousands)$96,214 $103,861 $(7,647)(7.4)%
Number of communities at period end54 54— — 
Occupancy72.8 %78.5 %(5.7)%
Average monthly revenue per occupied unit$3,179 $3,195 $(16)(0.5)
Nine Months Ended September 30,
20222021Change% Change
Revenue (in thousands)$96,978 $96,214 $764 0.8 %
Number of communities at period end49 54 (5)(9.3)
Occupancy75.1 %72.8 %2.3 %
Average monthly revenue per occupied unit$3,465 $3,179 $286 9.0 

Senior living revenue decreased $7.6increased $0.8 million, or 7.4%0.8%, for the nine months ended September 30, 20212022 compared to the same period in the prior year primarily due to a 5.7% decreasean increase of 9.0% in average monthly revenue per occupied unit and an addition of 2.3% in the occupancy in occupancyrate between September 30, 20202021 and September 30, 2021.2022. The increases were offset by the loss of revenue from the senior living communities transferred to Ensign. O

ccupancy includes the most recently acquired
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senior living operation; occupancy excluding that community would have been 75.4% for the nine months ended September 30, 2022.

Cost of Services
Nine Months Ended September 30,Nine Months Ended September 30,
20212020Change% Change20222021Change% Change
(In thousands)(In thousands)
Home Health and HospiceHome Health and Hospice$191,200 $146,093 $45,107 30.9 %Home Health and Hospice$208,345 $191,200 $17,145 9.0 %
Senior LivingSenior Living68,708 67,741 967 1.4 Senior Living69,313 68,708 605 0.9 
Total cost of servicesTotal cost of services$259,908 $213,834 $46,074 21.5 %Total cost of services$277,658 $259,908 $17,750 6.8 %

Consolidated cost of services increased $46.1$17.8 million or 21.5%6.8% during the nine months ended September 30, 2021.2022. Cost of services as a percentage of revenue for the nine months ended September 30, 20212022 increased by 3.7%0.4% to 79.3%79.7% from 75.6%79.3% compared to the nine months ended September 30, 2020.2021.

Home Health and Hospice Services
Nine Months Ended September 30,Nine Months Ended September 30,
20212020Change% Change20222021Change% Change
Cost of service (in thousands)Cost of service (in thousands)$191,200 $146,093 $45,107 30.9 %Cost of service (in thousands)$208,345 $191,200 $17,145 9.0 %
Cost of services as a percentage of revenueCost of services as a percentage of revenue82.5 %81.6 %0.9 %Cost of services as a percentage of revenue82.8 %82.5 %0.3 %

Cost of services related to our Home Health and Hospice services segment increased $45.1$17.1 million, or 30.9%9.0%, primarily due to the increased volume of services from acquisitions and organic growth.services. Cost of services as a percentage of revenue for the nine months ended September 30, 20212022 increased 0.9%by 0.3% compared to the nine months ended September 30, 2020. Wage costs increased over the prior year in per hour wages and overtime2021 primarily due to the staffing environment, resulting in higher overtime and per hour wages.increased wage rates.

Senior Living Services
Nine Months Ended September 30,
20212020Change% Change
Cost of service (in thousands)$68,708 $67,741 $967 1.4 %
Cost of services as a percentage of revenue71.4 %65.2 %6.2 %

Nine Months Ended September 30,
20222021Change% Change
Cost of service (in thousands)$69,313 $68,708 $605 0.9 %
Cost of services as a percentage of revenue71.5 %71.4 %0.1 %

Cost of services related to our Senior Living services segment increased $1.0$0.6 million, or 1.4%0.9% during the nine months ended September 30, 2021.2022 in response to higher occupancy and wage rate increases. As a percentage of revenue, costs of service increased by 6.2%0.1% from 65.2%71.4% to 71.4%71.5% during the nine months ended September 30, 20212022 when compared to the nine months ended September 30, 2020, as a result of a decrease in occupancy while experiencing higher2021, due primarily to increased wage costs. Fixed costs remained consistent with the prior year.rates.

Rent—Cost of Services. Rent increased 4.3%decreased 6.4% from $29.2$30.5 million to $30.5$28.5 million in the nine months ended September 30, 20212022 compared to the same period in the prior year, primarily as a result of acquisitions and CPI adjustments.the transfer of senior living communities to Ensign. As a percentage of revenue, rentcost of services decreased 1.0%1.1% when compared to the nine months ended September 30, 2020.2021.

General and Administrative Expense. Our general and administrative expense increased $5.4decreased $1.4 million or 25.1%5.5% from $21.7$27.1 million to $27.1$25.7 million for the nine months ended September 30, 20212022 when compared to the nine months ended September 30, 2020.2021. The increasedecrease in general and administrative expense was primarily due to an increasea decrease of $4.2$5.5 million in wage and benefits during the nine months ended September 30, 2021 when comparedshare-based compensation, primarily in relation to the nine months ended September 30, 2020.modification of certain outstanding RSUs granted in connection with the spin-off as described above in Note 12,

DepreciationOptions and Amortization.Awards Depreciation and amortization expense decreased slightly as a percentage of total revenue.

Provision for Income Taxes. Our effective tax rate for the nine months ended September 30, 2021 was 18.4% of earnings before income taxes compared with an effective tax rate of 17.2% for the nine months ended September 30, 2020. The
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increase in the effective tax rate was due to an increase in non-deductible expenses including non-deductible compensation. SeeNote 14, Income Taxes, to the Interim Financial Statements included elsewhere in this Quarterly Report and a for further discussion.the nine months ended September 30, 2022 when compared to the nine months ended September 30, 2021. Increases in wages and information systems costs offset the decrease from share-based compensation.

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Depreciation and Amortization.Depreciation and amortization expense increased slightly as a percentage of total revenue due the impairment of assets at December 31, 2021 that were transferred to Ensign on March 1, 2022 and April 1, 2022, during the nine months ended September 30, 2022

Loss on asset dispositions and impairment, net. Loss on asset dispositions and impairment, net includes a transaction fee of $6.5 million for post-closing capital expenditures and operating losses related to one of the communities transferred to Ensign as well as asset impairment for the nine months ended September 30, 2022.

Provision for Income Taxes. We recorded income tax expense of $0.2 million and $1.0 million or 6.3% and 18.4% of earnings before income taxes for the nine months ended September 30, 2022 and 2021, respectively. The decrease in tax is primarily due to less non-deductible equity compensation and tax benefit related to the Transfer Agreements with Ensign.

Liquidity and Capital Resources

Our primary sources of liquidity are net cash provided by operating activities and borrowings under our revolving credit facility.

Revolving Credit Facility    

On February 23, 2021, Pennant entered into an amendment to its existing credit agreement (as amended, the “Credit Agreement”), which provides for an increased revolving credit facility with a syndicate of banks with a borrowing capacity of $150.0 million (the “Revolving Credit Facility”). The Revolving Credit Facility is not subject to interim amortization and the Company will not be required to repay any loans under the Revolving Credit Facility prior to maturity in 2026. The Company is permitted to prepay all or any portion of the loans under the Revolving Credit Facility prior to maturity without premium or penalty, subject to reimbursement of any LIBOR breakage costs of the lenders.

The Credit Agreement contains customary covenants that, among other things, restrict, subject to certain exceptions, the ability of the Company and its independent operating subsidiaries to grant liens on their assets, incur indebtedness, sell assets, make investments, engage in acquisitions, mergers or consolidations, amend certain material agreements and pay certain dividends and other restricted payments. Financial covenants require compliance with certain levels of leverage ratios that impact the amount of interest. As of September 30, 2021,2022, the Company was compliant with all such financial covenants.

As of September 30, 2021,2022, we had $3.7$3.0 million of cash and $101.7$88.3 million of available borrowing capacity on our Revolving Credit Facility.

We believe that our existing cash, generated through operations and our access to financing facilities, together with funding through third-party sources such as commercial banks, will be sufficient to fund our operating activities and growth needs, and provide adequate liquidity for the next twelve months.

The following table presents selected data from our Condensed Consolidated Statement of Cash Flows for the periods presented:
Nine Months Ended September 30,
20212020
(In thousands)
Net cash (used in) provided by operating activities$(13,065)$53,087 
Net cash used in investing activities(18,066)(27,578)
Net cash provided by (used in) financing activities34,795 (17,591)
Net increase in cash3,664 7,918 
Cash at beginning of year43 402 
Cash at end of year$3,707 $8,320 
Nine Months Ended September 30,
20222021
(In thousands)
Net cash provided by operating activities$12,974 $(13,065)
Net cash used in investing activities(20,176)(18,066)
Net cash provided by financing activities4,967 34,795 
Net (decrease) increase in cash(2,235)3,664 
Cash at beginning of period5,190 43 
Cash at end of period$2,955 $3,707 

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Nine Months Ended September 30, 20212022 Compared to the Nine Months Ended September 30, 20202021
    
Our net cash flow from operating activities for the nine months ended September 30, 2021 decreased2022 increased by $66.2$26.0 million when compared to the nine months ended September 30, 2020.2021. The primary driver of this difference can be attributed to the $42.6$8.4 million increase in cash flows from a reduction in accounts receivable and a $8.4 million increase in cash flow related to the final repayment of the AAP. Additionally, there was a $1.6 million increase in other accrued liabilities driven by our becoming self-insured for employee health, dental, and vision care in 2022, and a $5.9 million change in cash flows related to the AAP. We received $28.0the reduction in wages payable. Other factors that contributed to the net cash provided by operating activities were an increase of $1.7 million in AAPcash inflows from changes in the nine months ended September 30, 2020, and CMS recouped $14.6 million of those funds during the nine months ended September 30, 2021.accounts payable. Exclusive of the repayment of AAP, our net cash flow from operations would have been $1.6$19.2 million positive for the nine months ended September 30, 2021. Other factors that contributed to the net cash used in operating activities were a decrease of $7.2 million in net income, an increase of $3.8 million in prepaid expenses, and a decrease of $6.8 million in accrued wages when compared to the nine months ended September 30, 2020.2022.
    
Our net cash used in investing activities for the nine months ended September 30, 2021 decreased2022 increased by $9.5$2.1 million compared to the nine months ended September 30, 2020,2021, primarily due to a decrease in cash payments paid for business acquisitions of $3.5$3.9 million, offset by an increase of $6.3 million in capital expenditures
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combined with a decrease of $5.3 million in escrow deposits related to acquisitions that occurred during the period from September 30, 20202021 to September 30, 2021.2022.

Our net cash provided by financing activities increaseddecreased by approximately $52.4$29.8 million for the nine months ended September 30, 20212022 compared to the nine months ended September 30, 2020. This increase2021. The decrease was primarily due to less borrowings and a reduction in deferred financing cost during the financing of our acquisitions andnine months ended September 30, 2022 compared to the recoupment of the AAP.nine months ended September 30, 2021.

Contractual Obligations, Commitments and Contingencies

Other than certain draws and payments made on our Revolving Credit Facility, as described in Note 11, Debt, to the Interim Financial Statements in Part I of this Quarterly Report, there have been no material changes to our total obligations during the period covered by this Quarterly Report outside of the normal course of our business.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk. We are exposed to risks associated with market changes in interest rates. Our Revolving Credit Facility exposes us to variability in interest payments due to changes in LIBOR. We manage our exposure to this market risk by monitoring available financing alternatives.

LIBOR Phase-Out. LIBOR is in the process of being wound down. The Overnight and the 1-, 3-, 6- and 12-Months USD LIBOR settings will continue until June 2023. We are required to pay interest on borrowings under our Credit Facility at floating rates based on the 1-month LIBOR and we do not expect to transition away from the LIBOR benchmark until June 2023.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), as of the end of the period covered by this Quarterly Report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures were effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There were no material changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during our most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION
Item 1. Legal Proceedings

We are involved in various claims and lawsuits arising in the ordinary course of business, none of which, in the opinion of management, is expected to have a material adverse effect on our results of operations or financial condition. However, the results of such matters cannot be predicted with certainty and we cannot assure you that the ultimate resolution of any legal or administrative proceeding or dispute will not have a material adverse effect on our business, financial condition, results of operations and cash flows. See Note 15, Commitments and Contingencies, to the Interim Financial Statements for a description of claims and legal actions arising in the ordinary course of our business.

Item 1A. Risk Factors

We have disclosed under the heading “Risk Factors” in the 20202021 Annual Report risk factors that materially affect our business, financial condition or results of operations. You should carefully consider the risk factors set forth in the 20202021 Annual Report and the other information set forth elsewhere in this Quarterly Report. You should be aware that these risk factors and other information may not describe every risk facing our Company. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results. Since the filing of our 20202021 Annual Report on February 24, 2021,28, 2022, the following additions have been made to the risk factors previously disclosed.

Rules mandating COVID-19 vaccination may subject usA Medicare Overpayment Audit of one of our Independent Operating Subsidiary could result in a material loss. From June 2021 to penaltiesMay 2022, a UPIC suspended one of our independent operating subsidiary’s rights to submit claims to and exacerbate staffing challenges. Various federal, stateobtain reimbursement from Medicare for its hospice agency services. The suspension concluded in May 2022 and local governments have issued, or indicated an intentionMedicare has resumed payment on new claims submitted by the agency. The payments suspended as of June 30, 2022 total $5.2 million and represent all Medicare payments due to issue, COVID-19 vaccination requirementsthat independent operating subsidiary’s provider number during the suspension. During the suspension, the UPIC reviewed 107 patient records from a 10-month period to determine whether a Medicare overpayment was made to this independent operating subsidiary and whether repayment of any identified overpayment is due. Based on the results of it claim review, the UPIC alleged overpayments of $5.2 million based upon its sampled and extrapolated data. In September and October 2022, the Company submitted requests for health care workers and other workers. On September 9, 2021, President Biden directed CMSredetermination of the alleged overpayments. In October 2022, the Company received a redetermination decision from the UPIC relating to issue a rule mandating staff vaccinationone of the four claim samples. The UPIC reversed its overpayment allegation with regard to 50% of the claims reviewed. The Company plans to continue to contest the UPIC’s initial overpayment determination for providers who are reimbursed by government payors, such as Medicare and Medicaid.the claim samples redetermined adversely to the Company.

States where we operate have imposedThis suspension and overpayment allegation may increase the likelihood that this or other of our independent operating subsidiaries may be subjected to additional scrutiny in the future. Additionally, the UPIC may review patient records from one or more of our other independent operating subsidiaries, which may lead to other of our independent operating subsidiaries’ hospice agencies having their own vaccine mandatesMedicare payments suspended, whether temporarily or on an indefinite or permanent basis, potentially leading to their closure and resulting adverse impacts on our revenues and profits.

The expiration of COVID-19 Emergency Waivers could result in increased expenses. Seven Emergency Waivers relating to the public health emergency (PHE) expired as well. California, the most populous state, issued an orderof May 7, 2022 and nine more expired on August 5, 2021, requiring workers in home care,June 6, 2022. These include waivers relating to core services, reimbursement, staffing, and conditions of payment. In September 2022 HHS announced that certain additional waivers specific to home health and adult and senior care facilitieshospice would expire when the public health emergency designation is no longer renewed. HHS last renewed the PHE on October 13, 2022, which is scheduled to receive at least one vaccine dose by September 30, 2021.On August 20, 2021,expire on January 11, 2023. HHS has previously indicated that it would provide 60 days’ advance notice prior to the State of Washington’s governor issued a proclamation requiring workers in almost any healthcare setting—including employees, contractors, and volunteers—to be fully vaccinated against COVID-19 (including both shotsexpiration of the two-shot PfizerPHE, and Moderna vaccination course) by October 18, 2021. On August 30, 2021,thus far has not provided such notice that it will allow the Colorado State BoardPHE to expire. The expiration of Health approved a COVID-19 vaccine requirementthe Emergency Waivers may materially affect reimbursement for employees, contractors,our services, telehealth flexibility, availability of staff, expenses incurred for inspection, testing, and other individuals working in certain health care facilities including home care agencies, hospices, assisted living facilities,maintenance of equipment, our occupancy and similar facilities or services, mandating that these workers receive one vaccine shot by September 30, 2021,lodging of residents and be fully vaccinated by October 31, 2021. None of these state mandates allow for regular COVID-19 testing as an alternative to vaccination. On October 11, 2021, Texas issued an executive order banningpatients, and ultimately the practice of mandating vaccination, including by private employersrevenues and profits we derive from our operations.

The Companyreduction of Medicare reimbursement our Independent Operating Subsidiaries receive may be subject to fines, penalties or judgments, orresult in reduced revenues. As discussed in Part I under Item 2, within the section titled Government Regulations, new payment rules may otherwise be negatively impacted, if it is found not to have complied with any such current or future vaccination requirements. Current or prospective employees may oppose vaccination, making it more difficult to recruit or retain staff.

Additionally, in Octoberaffect the reimbursement the Company’s independent operating subsidiaries receive, potentially affecting our revenues and profits. The Hospice Payment Final Rule provides an increase of 2021, the FDA and CDC approved the use of COVID-19 vaccine booster shots for certain individuals who work in high-risk environments. The Company may be subject to fines, penalties, judgments, or otherwise be negatively impacted based on loss of skilled workers or increased competition and cost to acquire skilled workers3.8% in the eventtotal cap amount allowed for hospice services in 2023, but reduces reimbursement for other services between 2.0% and 4.0% beginning in 2024 for hospice providers that fail to satisfy certain quality reporting metrics. Similarly, the 2023 Home Health Prospective Payment System Rate Update Final Rule provides a permanent decrease of worker hesitancy or aversion3.9% to vaccine booster shots, or a changethe home health 30-day period standard payment rate due to anticipated changes in connection with PDGM, with exceptions only for LUPAs. Future rate decreases may significantly reduce the definition or understandingMedicare
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Table of “fully vaccinated” under CMS, OSHA or other state regulations that currently, or mayContents
reimbursement made available for home health agencies in 2024 and the future, require employees to have received booster shots to maintain their fully vaccinated status.

Expirationand may cause a material adverse effect on the revenues and profits of Certain Waiversthe Company and Changes in CMS Reporting Practices. In response to the COVID-19 pandemic, CMS issued numerous blanket waivers effective March 20, 2020, to ease reporting requirements and other administrative burdens on health care providers during the COVID-19 public health emergency. Certain of these waivers have begun to expire, and more waivers may expire in the fourth quarter of 2021 and in 2022. The expiration of these waivers may affect ourits independent operating costs due to the reinstitution of reporting regarding staffing data and other information that was not required to be reported during the COVID-19 public health emergency until the expiration of those waivers; the expiration of these waivers may additionally affect our ability to use certain billing codes when seeking reimbursement from Medicare or Medicaid, which may affect our financial performance.subsidiaries
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Item 6. Exhibits

EXHIBIT INDEX
ExhibitDescription
Amended and Restated Certificate of Incorporation of The Pennant Group, Inc., effective as of September 27, 2019 (incorporated by reference to Exhibit 3.1 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on October 3, 2019).
Second Amended and Restated By-laws of The Pennant Group, Inc. (incorporated by reference to Exhibit 3.23.1 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on October 3, 2019).February 22, 2002)
Consulting Agreement, dated July 25, 2022, between The Pennant Group, Inc. and Daniel H Walker (incorporated by reference to Exhibit 10.1 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on July 29, 2002)
Amendment to Restricted Stock Unit Agreement, dated July 25, 2022, between The Pennant Group, Inc. and Daniel H Walker (incorporated by reference to Exhibit 10.2 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on July 29, 2002)
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 The Pennant Group, Inc.
Dated: November 8, 20217, 2022BY: /s/ JENNIFER L. FREEMAN  
  Jennifer L. Freeman
  Chief Financial Officer (Principal Financial Officer and Duly Authorized Officer)





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