UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended: March 31,September 30, 2023
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                        to
xeroxlogoredrgbtma07.jpg
XEROX HOLDINGS CORPORATION
XEROX CORPORATION
 (Exact Name of Registrant as specified in its charter)
New York001-3901383-3933743
New York001-0447116-0468020
(State or other jurisdiction of incorporation or organization)(Commission File Number)(IRS Employer Identification No.)
P.O. Box 4505, 201 Merritt 7
Norwalk, Connecticut 06851-1056
(Address of principal executive offices)
(203) 849-5216
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Xerox Holdings Corporation
Common Stock, $1 par valueXRXNasdaq Global Select Market
(Title of each class)(Trading Symbol)(Name of each exchange on which registered)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 
Xerox Holdings Corporation Yes  No             Xerox Corporation Yes  No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 
Xerox Holdings Corporation Yes  No             Xerox Corporation Yes  No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.            
Xerox Holdings CorporationXerox Corporation
Large accelerated filerLarge accelerated filer
Accelerated filerAccelerated filer
Non-accelerated filerNon-accelerated filer
Smaller reporting companySmaller reporting company
Emerging growth companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Xerox Holdings Corporation o      Xerox Corporation o
Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Xerox Holdings Corporation Yes  No             Xerox Corporation Yes  No 
Class Outstanding at March 31,September 30, 2023
Xerox Holdings Corporation Common Stock, $1 par value 156,958,464122,905,999 shares



Cautionary Statement Regarding Forward-Looking Statements
This combined Quarterly Report on Form 10-Q (Form 10-Q), and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995 that involve certain risks and uncertainties. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “would”, “could”, “can” “should”, “targeting”, “projecting”, “driving”, “future”, “plan”, “predict”, “may” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are not guarantees of future performance and the Company’s actual results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in Part I, Item 1A of Xerox Holdings Corporation’s and Xerox Corporation’s combined Annual Report on Form 10-K for the year ended December 31, 2022 under the heading “Risk Factors.” The Company assumes no obligation to revise or update any forward-looking statements for any reason, except as required by law.
Throughout this Form 10-Q, references to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” or the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to “Xerox Holdings Corporation” refer to the stand-alone parent company and do not include its subsidiaries. References to “Xerox Corporation” refer to the stand-alone company and do not include subsidiaries.
Xerox Holdings Corporation's primary direct operating subsidiary is Xerox and therefore Xerox reflects nearly all of Xerox Holdings' operations.


Xerox 2023 Form 10-Q 1


XEROX HOLDINGS CORPORATION
XEROX CORPORATION
FORM 10-Q
March 31,September 30, 2023
TABLE OF CONTENTS
 
 Page
For additional information about Xerox Holdings Corporation and Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. The content of our website is not incorporated by reference into this combined Form 10-Q unless expressly noted.
 
Xerox 2023 Form 10-Q 2


PART I — FINANCIAL INFORMATION
ITEM 1 — FINANCIAL STATEMENTS

XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS) (UNAUDITED)

Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions, except per-share data)(in millions, except per-share data)20232022(in millions, except per-share data)2023202220232022
RevenuesRevenuesRevenues
SalesSales$659 $592 Sales$644 $690 $1,999 $1,949 
Services, maintenance and rentalsServices, maintenance and rentals1,004 1,023 Services, maintenance and rentals962 1,010 2,975 3,061 
FinancingFinancing52 53 Financing46 51 147 156 
Total RevenuesTotal Revenues1,715 1,668 Total Revenues1,652 1,751 5,121 5,166 
Costs and ExpensesCosts and ExpensesCosts and Expenses
Cost of salesCost of sales425 435 Cost of sales435 508 1,312 1,430 
Cost of services, maintenance and rentalsCost of services, maintenance and rentals665 679 Cost of services, maintenance and rentals651 659 1,987 2,015 
Cost of financingCost of financing36 24 Cost of financing30 28 100 78 
Research, development and engineering expensesResearch, development and engineering expenses64 78 Research, development and engineering expenses52 73 173 235 
Selling, administrative and general expensesSelling, administrative and general expenses407 455 Selling, administrative and general expenses416 418 1,256 1,332 
Goodwill impairmentGoodwill impairment— 412 — 412 
Restructuring and related costs, netRestructuring and related costs, net18 Restructuring and related costs, net10 22 35 41 
Amortization of intangible assetsAmortization of intangible assets11 11 Amortization of intangible assets12 10 33 31 
PARC donationPARC donation— — 132 — 
Other expenses, netOther expenses, net20 57 Other expenses, net(17)34 66 
Total Costs and ExpensesTotal Costs and Expenses1,630 1,757 Total Costs and Expenses1,589 2,131 5,062 5,640 
Income (Loss) before Income Taxes and Equity IncomeIncome (Loss) before Income Taxes and Equity Income85 (89)Income (Loss) before Income Taxes and Equity Income63 (380)59 (474)
Income tax expense (benefit)Income tax expense (benefit)14 (31)Income tax expense (benefit)15 (27)
Equity in net income of unconsolidated affiliatesEquity in net income of unconsolidated affiliates— Equity in net income of unconsolidated affiliates
Net Income (Loss)Net Income (Loss)71 (57)Net Income (Loss)49 (382)60 (444)
Less: Net loss attributable to noncontrolling interests— (1)
Less: Net income (loss) attributable to noncontrolling interestsLess: Net income (loss) attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to Xerox HoldingsNet Income (Loss) Attributable to Xerox Holdings$71 $(56)Net Income (Loss) Attributable to Xerox Holdings$49 $(383)$59 $(443)
Basic Earnings (Loss) per ShareBasic Earnings (Loss) per Share$0.43 $(0.38)Basic Earnings (Loss) per Share$0.29 $(2.48)$0.31 $(2.91)
Diluted Earnings (Loss) per ShareDiluted Earnings (Loss) per Share$0.43 $(0.38)Diluted Earnings (Loss) per Share$0.28 $(2.48)$0.30 $(2.91)



The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 3


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (LOSS) (UNAUDITED)

 Three Months Ended
March 31,
(in millions)20232022
Net Income (Loss)$71 $(57)
Less: Net loss attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to Xerox Holdings71 (56)
Other Comprehensive Income (Loss), Net(1)
Translation adjustments, net92 (72)
Unrealized gains (losses), net(11)
Changes in defined benefit plans, net(14)39 
Other Comprehensive Income (Loss), Net82 (44)
Less: Other comprehensive loss, net attributable to noncontrolling interests(1)— 
Other Comprehensive Income (Loss), Net Attributable to Xerox Holdings83 (44)
Comprehensive Income (Loss), Net153 (101)
Less: Comprehensive loss, net attributable to noncontrolling interests(1)(1)
Comprehensive Income (Loss), Net Attributable to Xerox Holdings$154 $(100)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)2023202220232022
Net Income (Loss)$49 $(382)$60 $(444)
Less: Net income (loss) attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to Xerox Holdings49 (383)59 (443)
Other Comprehensive (Loss) Income, Net(1)
Translation adjustments, net(122)(277)19 (636)
Unrealized gains (losses), net— (19)
Changes in defined benefit plans, net55 54 14 96 
Other Comprehensive (Loss) Income, Net(66)(217)33 (559)
Less: Other comprehensive income, net attributable to noncontrolling interests— — — 
Other Comprehensive (Loss) Income, Net Attributable to Xerox Holdings(67)(217)33 (559)
Comprehensive (Loss) Income, Net(17)(599)93 (1,003)
Less: Comprehensive income (loss), net attributable to noncontrolling interests(1)
Comprehensive (Loss) Income, Net Attributable to Xerox Holdings$(18)$(600)$92 $(1,002)
_____________
(1) Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) for gross components of Other comprehensive (loss) income, (loss), net, reclassification adjustments out of Accumulated other comprehensive loss and related tax effects.




The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 4


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions, except share data in thousands)March 31,
2023
December 31,
2022
Assets
Cash and cash equivalents$591 $1,045 
Accounts receivable (net of allowance of $53 and $52, respectively)818 857 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)94 93 
Finance receivables, net1,022 1,061 
Inventories863 797 
Other current assets252 254 
Total current assets3,640 4,107 
Finance receivables due after one year (net of allowance of $97 and $113, respectively)1,864 1,948 
Equipment on operating leases, net250 235 
Land, buildings and equipment, net311 320 
Intangible assets, net202 208 
Goodwill, net2,850 2,820 
Deferred tax assets598 582 
Other long-term assets1,331 1,323 
Total Assets$11,046 $11,543 
Liabilities and Equity
Short-term debt and current portion of long-term debt$553 $860 
Accounts payable1,301 1,331 
Accrued compensation and benefits costs243 258 
Accrued expenses and other current liabilities782 881 
Total current liabilities2,879 3,330 
Long-term debt2,726 2,866 
Pension and other benefit liabilities1,168 1,175 
Post-retirement medical benefits182 184 
Other long-term liabilities400 411 
Total Liabilities7,355 7,966 
Commitments and Contingencies (See Note 20)
Noncontrolling Interests10 10 
Convertible Preferred Stock214 214 
Common stock157 156 
Additional paid-in capital1,594 1,588 
Retained earnings5,162 5,136 
Accumulated other comprehensive loss(3,454)(3,537)
Xerox Holdings shareholders’ equity3,459 3,343 
Noncontrolling interests10 
Total Equity3,467 3,353 
Total Liabilities and Equity$11,046 $11,543 
Shares of Common Stock Issued and Outstanding156,958 155,781 

(in millions, except share data in thousands)September 30,
2023
December 31,
2022
Assets
Cash and cash equivalents$532 $1,045 
Accounts receivable (net of allowance of $61 and $52, respectively)880 857 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)80 93 
Finance receivables, net906 1,061 
Inventories728 797 
Other current assets228 254 
Total current assets3,354 4,107 
Finance receivables due after one year (net of allowance of $95 and $113, respectively)1,605 1,948 
Equipment on operating leases, net257 235 
Land, buildings and equipment, net273 320 
Intangible assets, net183 208 
Goodwill, net2,716 2,820 
Deferred tax assets701 582 
Other long-term assets1,355 1,323 
Total Assets$10,444 $11,543 
Liabilities and Equity
Short-term debt and current portion of long-term debt$870 $860 
Accounts payable1,031 1,331 
Accrued compensation and benefits costs276 258 
Accrued expenses and other current liabilities829 881 
Total current liabilities3,006 3,330 
Long-term debt2,739 2,866 
Pension and other benefit liabilities1,131 1,175 
Post-retirement medical benefits175 184 
Other long-term liabilities371 411 
Total Liabilities7,422 7,966 
Commitments and Contingencies (See Note 21)
Noncontrolling Interests10 10 
Convertible Preferred Stock214 214 
Common stock157 156 
Additional paid-in capital1,619 1,588 
Treasury stock, at cost(553)— 
Retained earnings5,070 5,136 
Accumulated other comprehensive loss(3,504)(3,537)
Xerox Holdings shareholders’ equity2,789 3,343 
Noncontrolling interests10 
Total Equity2,798 3,353 
Total Liabilities and Equity$10,444 $11,543 
Shares of common stock issued157,151 155,781 
Treasury stock(34,245)— 
Shares of Common Stock Outstanding122,906 155,781 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 5


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

Three Months Ended
March 31,
Nine Months Ended
September 30,
(in millions)(in millions)20232022(in millions)20232022
Cash Flows from Operating ActivitiesCash Flows from Operating ActivitiesCash Flows from Operating Activities
Net Income (Loss)Net Income (Loss)$71 $(57)Net Income (Loss)$60 $(444)
Adjustments required to reconcile Net income (loss) to cash flows provided by operating activities
Adjustments required to reconcile Net income (loss) to cash flows provided by (used in) operating activitiesAdjustments required to reconcile Net income (loss) to cash flows provided by (used in) operating activities
Depreciation and amortizationDepreciation and amortization64 72 Depreciation and amortization189 205 
ProvisionsProvisions— 19 Provisions37 48 
Net gain on sales of businesses and assetsNet gain on sales of businesses and assets(37)(17)
PARC donationPARC donation132 — 
Stock-based compensationStock-based compensation14 15 Stock-based compensation40 63 
Goodwill impairmentGoodwill impairment— 412 
Restructuring and asset impairment chargesRestructuring and asset impairment charges20 Restructuring and asset impairment charges25 44 
Payments for restructuringsPayments for restructurings(6)(7)Payments for restructurings(23)(38)
Non-service retirement-related costsNon-service retirement-related costs(1)(7)Non-service retirement-related costs14 (18)
Contributions to retirement plansContributions to retirement plans(17)(38)Contributions to retirement plans(75)(106)
Decrease in accounts receivable and billed portion of finance receivables39 13 
Increase in inventories(64)(31)
Increase in accounts receivable and billed portion of finance receivablesIncrease in accounts receivable and billed portion of finance receivables(47)(48)
Decrease (increase) in inventoriesDecrease (increase) in inventories50 (136)
Increase in equipment on operating leasesIncrease in equipment on operating leases(40)(36)Increase in equipment on operating leases(109)(74)
Decrease in finance receivables160 41 
Decrease (increase) in other current and long-term assets(1)
Decrease (increase) in finance receivablesDecrease (increase) in finance receivables490 (10)
(Increase) decrease in other current and long-term assets(Increase) decrease in other current and long-term assets(8)36 
(Decrease) increase in accounts payable(Decrease) increase in accounts payable(41)111 (Decrease) increase in accounts payable(290)198 
(Decrease) increase in accrued compensation(16)22 
Increase in accrued compensationIncrease in accrued compensation16 29 
Decrease in other current and long-term liabilitiesDecrease in other current and long-term liabilities(128)(43)Decrease in other current and long-term liabilities(159)(73)
Net change in income tax assets and liabilitiesNet change in income tax assets and liabilities18 (39)Net change in income tax assets and liabilities(24)(81)
Net change in derivative assets and liabilitiesNet change in derivative assets and liabilities13 Net change in derivative assets and liabilities16 (10)
Other operating, netOther operating, netOther operating, net— (7)
Net cash provided by operating activities78 66 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities297 (27)
Cash Flows from Investing ActivitiesCash Flows from Investing ActivitiesCash Flows from Investing Activities
Cost of additions to land, buildings, equipment and softwareCost of additions to land, buildings, equipment and software(8)(16)Cost of additions to land, buildings, equipment and software(27)(39)
Proceeds from sales of businesses and assetsProceeds from sales of businesses and assets— Proceeds from sales of businesses and assets40 49 
Acquisitions, net of cash acquiredAcquisitions, net of cash acquired(7)(54)Acquisitions, net of cash acquired(7)(93)
Other investing, netOther investing, net(3)(5)Other investing, net(3)(12)
Net cash used in investing activities(17)(75)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(95)
Cash Flows from Financing ActivitiesCash Flows from Financing ActivitiesCash Flows from Financing Activities
Net proceeds from short-term debtNet proceeds from short-term debt220 — 
Proceeds from issuance of long-term debtProceeds from issuance of long-term debt— 668 Proceeds from issuance of long-term debt646 754 
Payments on long-term debtPayments on long-term debt(452)(646)Payments on long-term debt(997)(1,259)
DividendsDividends(45)(46)Dividends(131)(131)
Payments to acquire treasury stock, including feesPayments to acquire treasury stock, including fees— (113)Payments to acquire treasury stock, including fees(544)(113)
Other financing, netOther financing, net(8)(12)Other financing, net(13)(6)
Net cash used in financing activitiesNet cash used in financing activities(505)(149)Net cash used in financing activities(819)(755)
Effect of exchange rate changes on cash, cash equivalents and restricted cashEffect of exchange rate changes on cash, cash equivalents and restricted cash10 Effect of exchange rate changes on cash, cash equivalents and restricted cash(3)(31)
Decrease in cash, cash equivalents and restricted cashDecrease in cash, cash equivalents and restricted cash(442)(148)Decrease in cash, cash equivalents and restricted cash(522)(908)
Cash, cash equivalents and restricted cash at beginning of periodCash, cash equivalents and restricted cash at beginning of period1,139 1,909 Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 
Cash, Cash Equivalents and Restricted Cash at End of PeriodCash, Cash Equivalents and Restricted Cash at End of Period$697 $1,761 Cash, Cash Equivalents and Restricted Cash at End of Period$617 $1,001 





The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 6


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS) (UNAUDITED)

Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)(in millions)20232022(in millions)2023202220232022
RevenuesRevenuesRevenues
SalesSales$659 $592 Sales$644 $690 $1,999 $1,949 
Services, maintenance and rentalsServices, maintenance and rentals1,004 1,023 Services, maintenance and rentals962 1,010 2,975 3,061 
FinancingFinancing52 53 Financing46 51 147 156 
Total RevenuesTotal Revenues1,715 1,668 Total Revenues1,652 1,751 5,121 5,166 
Costs and ExpensesCosts and ExpensesCosts and Expenses
Cost of salesCost of sales425 435 Cost of sales435 508 1,312 1,430 
Cost of services, maintenance and rentalsCost of services, maintenance and rentals665 679 Cost of services, maintenance and rentals651 659 1,987 2,015 
Cost of financingCost of financing36 24 Cost of financing30 28 100 78 
Research, development and engineering expensesResearch, development and engineering expenses64 78 Research, development and engineering expenses52 73 173 235 
Selling, administrative and general expensesSelling, administrative and general expenses407 455 Selling, administrative and general expenses416 418 1,256 1,332 
Goodwill impairmentGoodwill impairment— 412 — 412 
Restructuring and related costs, netRestructuring and related costs, net18 Restructuring and related costs, net10 22 35 41 
Amortization of intangible assetsAmortization of intangible assets11 11 Amortization of intangible assets12 10 33 31 
PARC donationPARC donation— — 132 — 
Other expenses, netOther expenses, net20 57 Other expenses, net(17)34 66 
Total Costs and ExpensesTotal Costs and Expenses1,630 1,757 Total Costs and Expenses1,589 2,131 5,062 5,640 
Income (Loss) before Income Taxes and Equity IncomeIncome (Loss) before Income Taxes and Equity Income85 (89)Income (Loss) before Income Taxes and Equity Income63 (380)59 (474)
Income tax expense (benefit)Income tax expense (benefit)14 (31)Income tax expense (benefit)15 (27)
Equity in net income of unconsolidated affiliatesEquity in net income of unconsolidated affiliates— Equity in net income of unconsolidated affiliates
Net Income (Loss)Net Income (Loss)71 (57)Net Income (Loss)49 (382)60 (444)
Less: Net loss attributable to noncontrolling interests— (1)
Less: Net income (loss) attributable to noncontrolling interestsLess: Net income (loss) attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to XeroxNet Income (Loss) Attributable to Xerox$71 $(56)Net Income (Loss) Attributable to Xerox$49 $(383)$59 $(443)









The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 7


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (LOSS) (UNAUDITED)

 Three Months Ended
March 31,
(in millions)20232022
Net Income (Loss)$71 $(57)
Less: Net loss attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to Xerox71 (56)
Other Comprehensive Income (Loss), Net(1)
Translation adjustments, net92 (72)
Unrealized gains (losses), net(11)
Changes in defined benefit plans, net(14)39 
Other Comprehensive Income (Loss), Net82 (44)
Less: Other comprehensive loss, net attributable to noncontrolling interests(1)— 
Other Comprehensive Income (Loss), Net Attributable to Xerox83 (44)
Comprehensive Income (Loss), Net153 (101)
Less: Comprehensive loss, net attributable to noncontrolling interests(1)(1)
Comprehensive Income (Loss), Net Attributable to Xerox$154 $(100)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)2023202220232022
Net Income (Loss)$49 $(382)$60 $(444)
Less: Net income (loss) attributable to noncontrolling interests— (1)
Net Income (Loss) Attributable to Xerox49 (383)59 (443)
Other Comprehensive (Loss) Income, Net(1)
Translation adjustments, net(122)(277)19 (636)
Unrealized gains (losses), net— (19)
Changes in defined benefit plans, net55 54 14 96 
Other Comprehensive (Loss) Income, Net(66)(217)33 (559)
Less: Other comprehensive income, net attributable to noncontrolling interests— — — 
Other Comprehensive (Loss) Income, Net Attributable to Xerox(67)(217)33 (559)
Comprehensive (Loss) Income, Net(17)(599)93 (1,003)
Less: Comprehensive income (loss), net attributable to noncontrolling interests(1)
Comprehensive (Loss) Income, Net Attributable to Xerox$(18)$(600)$92 $(1,002)
_____________
_____________
(1) Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) for gross components of Other comprehensive (loss) income, (loss), net, reclassification adjustments out of Accumulated other comprehensive loss and related tax effects.



The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 8


XEROX CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions)(in millions)March 31,
2023
December 31,
2022
(in millions)September 30,
2023
December 31,
2022
AssetsAssetsAssets
Cash and cash equivalentsCash and cash equivalents$591 $1,045 Cash and cash equivalents$532 $1,045 
Accounts receivable (net of allowance of $53 and $52, respectively)818 857 
Accounts receivable (net of allowance of $61 and $52, respectively)Accounts receivable (net of allowance of $61 and $52, respectively)880 857 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)Billed portion of finance receivables (net of allowance of $4 and $4, respectively)94 93 Billed portion of finance receivables (net of allowance of $4 and $4, respectively)80 93 
Finance receivables, netFinance receivables, net1,022 1,061 Finance receivables, net906 1,061 
InventoriesInventories863 797 Inventories728 797 
Other current assetsOther current assets252 254 Other current assets228 254 
Total current assetsTotal current assets3,640 4,107 Total current assets3,354 4,107 
Finance receivables due after one year (net of allowance of $97 and $113, respectively)1,864 1,948 
Finance receivables due after one year (net of allowance of $95 and $113, respectively)Finance receivables due after one year (net of allowance of $95 and $113, respectively)1,605 1,948 
Equipment on operating leases, netEquipment on operating leases, net250 235 Equipment on operating leases, net257 235 
Land, buildings and equipment, netLand, buildings and equipment, net311 320 Land, buildings and equipment, net273 320 
Intangible assets, netIntangible assets, net202 208 Intangible assets, net183 208 
Goodwill, netGoodwill, net2,850 2,820 Goodwill, net2,716 2,820 
Deferred tax assetsDeferred tax assets598 582 Deferred tax assets701 582 
Other long-term assetsOther long-term assets1,307 1,302 Other long-term assets1,331 1,302 
Total AssetsTotal Assets$11,022 $11,522 Total Assets$10,420 $11,522 
Liabilities and EquityLiabilities and EquityLiabilities and Equity
Short-term debt and current portion of long-term debtShort-term debt and current portion of long-term debt$553 $860 Short-term debt and current portion of long-term debt$870 $860 
Accounts payableAccounts payable1,301 1,331 Accounts payable1,031 1,331 
Accrued compensation and benefits costsAccrued compensation and benefits costs243 258 Accrued compensation and benefits costs276 258 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities735 834 Accrued expenses and other current liabilities788 834 
Total current liabilitiesTotal current liabilities2,832 3,283 Total current liabilities2,965 3,283 
Long-term debtLong-term debt1,230 1,370 Long-term debt1,242 1,370 
Related party debtRelated party debt1,496 1,496 Related party debt1,497 1,496 
Pension and other benefit liabilitiesPension and other benefit liabilities1,168 1,175 Pension and other benefit liabilities1,131 1,175 
Post-retirement medical benefitsPost-retirement medical benefits182 184 Post-retirement medical benefits175 184 
Other long-term liabilitiesOther long-term liabilities400 411 Other long-term liabilities371 411 
Total LiabilitiesTotal Liabilities7,308 7,919 Total Liabilities7,381 7,919 
Commitments and Contingencies (See Note 20)
Commitments and Contingencies (See Note 21)Commitments and Contingencies (See Note 21)
Noncontrolling InterestsNoncontrolling Interests10 10 Noncontrolling Interests10 10 
Additional paid-in capitalAdditional paid-in capital3,695 3,693 Additional paid-in capital3,158 3,693 
Retained earningsRetained earnings3,455 3,427 Retained earnings3,366 3,427 
Accumulated other comprehensive lossAccumulated other comprehensive loss(3,454)(3,537)Accumulated other comprehensive loss(3,504)(3,537)
Xerox shareholder's equityXerox shareholder's equity3,696 3,583 Xerox shareholder's equity3,020 3,583 
Noncontrolling interestsNoncontrolling interests10 Noncontrolling interests10 
Total EquityTotal Equity3,704 3,593 Total Equity3,029 3,593 
Total Liabilities and EquityTotal Liabilities and Equity$11,022 $11,522 Total Liabilities and Equity$10,420 $11,522 





The accompanying notes are an integral part of these Condensed Consolidated Financial Statements. 
Xerox 2023 Form 10-Q 9


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

Three Months Ended
March 31,
Nine Months Ended
September 30,
(in millions)(in millions)20232022(in millions)20232022
Cash Flows from Operating ActivitiesCash Flows from Operating ActivitiesCash Flows from Operating Activities
Net Income (Loss)Net Income (Loss)$71 $(57)Net Income (Loss)$60 $(444)
Adjustments required to reconcile Net income (loss) to cash flows provided by operating activities
Adjustments required to reconcile Net income (loss) to cash flows provided by (used in) operating activitiesAdjustments required to reconcile Net income (loss) to cash flows provided by (used in) operating activities
Depreciation and amortizationDepreciation and amortization64 72 Depreciation and amortization189 205 
ProvisionsProvisions— 19 Provisions37 48 
Net gain on sales of businesses and assetsNet gain on sales of businesses and assets(37)(17)
PARC donationPARC donation132 — 
Stock-based compensationStock-based compensation14 15 Stock-based compensation40 63 
Goodwill impairmentGoodwill impairment— 412 
Restructuring and asset impairment chargesRestructuring and asset impairment charges20 Restructuring and asset impairment charges25 44 
Payments for restructuringsPayments for restructurings(6)(7)Payments for restructurings(23)(38)
Non-service retirement-related costsNon-service retirement-related costs(1)(7)Non-service retirement-related costs14 (18)
Contributions to retirement plansContributions to retirement plans(17)(38)Contributions to retirement plans(75)(106)
Decrease in accounts receivable and billed portion of finance receivables39 13 
Increase in inventories(64)(31)
Increase in accounts receivable and billed portion of finance receivablesIncrease in accounts receivable and billed portion of finance receivables(47)(48)
Decrease (increase) in inventoriesDecrease (increase) in inventories50 (136)
Increase in equipment on operating leasesIncrease in equipment on operating leases(40)(36)Increase in equipment on operating leases(109)(74)
Decrease in finance receivables160 41 
Decrease (increase) in other current and long-term assets(1)
Decrease (increase) in finance receivablesDecrease (increase) in finance receivables490 (10)
(Increase) decrease in other current and long-term assets(Increase) decrease in other current and long-term assets(8)36 
(Decrease) increase in accounts payable(Decrease) increase in accounts payable(41)111 (Decrease) increase in accounts payable(290)198 
(Decrease) increase in accrued compensation(16)22 
Increase in accrued compensationIncrease in accrued compensation16 29 
Decrease in other current and long-term liabilitiesDecrease in other current and long-term liabilities(128)(43)Decrease in other current and long-term liabilities(159)(73)
Net change in income tax assets and liabilitiesNet change in income tax assets and liabilities18 (39)Net change in income tax assets and liabilities(24)(81)
Net change in derivative assets and liabilitiesNet change in derivative assets and liabilities13 Net change in derivative assets and liabilities16 (10)
Other operating, netOther operating, netOther operating, net— (7)
Net cash provided by operating activities78 66 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities297 (27)
Cash Flows from Investing ActivitiesCash Flows from Investing ActivitiesCash Flows from Investing Activities
Cost of additions to land, buildings, equipment and softwareCost of additions to land, buildings, equipment and software(8)(16)Cost of additions to land, buildings, equipment and software(27)(39)
Proceeds from sales of businesses and assetsProceeds from sales of businesses and assets— Proceeds from sales of businesses and assets40 49 
Acquisitions, net of cash acquiredAcquisitions, net of cash acquired(7)(54)Acquisitions, net of cash acquired(7)(93)
Other investing, netOther investing, net— 
Net cash used in investing activities(14)(70)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(82)
Cash Flows from Financing ActivitiesCash Flows from Financing ActivitiesCash Flows from Financing Activities
Net proceeds from short-term debtNet proceeds from short-term debt220 — 
Proceeds from issuance of long-term debtProceeds from issuance of long-term debt— 668 Proceeds from issuance of long-term debt646 754 
Payments on long-term debtPayments on long-term debt(452)(646)Payments on long-term debt(997)(1,259)
Distributions to parentDistributions to parent(54)(174)Distributions to parent(685)(267)
Other financing, netOther financing, net(2)(2)Other financing, net(6)
Net cash used in financing activitiesNet cash used in financing activities(508)(154)Net cash used in financing activities(822)(768)
Effect of exchange rate changes on cash, cash equivalents and restricted cashEffect of exchange rate changes on cash, cash equivalents and restricted cash10 Effect of exchange rate changes on cash, cash equivalents and restricted cash(3)(31)
Decrease in cash, cash equivalents and restricted cashDecrease in cash, cash equivalents and restricted cash(442)(148)Decrease in cash, cash equivalents and restricted cash(522)(908)
Cash, cash equivalents and restricted cash at beginning of periodCash, cash equivalents and restricted cash at beginning of period1,139 1,909 Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 
Cash, Cash Equivalents and Restricted Cash at End of PeriodCash, Cash Equivalents and Restricted Cash at End of Period$697 $1,761 Cash, Cash Equivalents and Restricted Cash at End of Period$617 $1,001 




The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 10


XEROX HOLDINGS CORPORATION
XEROX CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation
References to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries, while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” and the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to "Xerox Holdings Corporation" refer to the stand-alone parent company and do not include its subsidiaries. References to "Xerox Corporation" refer to the stand-alone company and do not include its subsidiaries.
The accompanying unaudited Condensed Consolidated Financial Statements and footnotes represent the respective, consolidated results and financial results of Xerox Holdings and Xerox and all respective companies that each registrant directly or indirectly controls, either through majority ownership or otherwise. This is a combined report of Xerox Holdings and Xerox, which includes separate unaudited Condensed Consolidated Financial Statements for each registrant.
The accompanying unaudited Condensed Consolidated Financial Statements of both Xerox Holdings and Xerox have been prepared in accordance with the accounting policies described in the Combined 2022 Annual Report on Form 10-K (2022 Annual Report), except as noted herein, and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in the 2022 Annual Report.
In our opinion, all adjustments necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.
For convenience and ease of reference, we refer to the financial statement caption “Income (Loss) before Income Taxes and Equity Income” as “pre-tax income (loss)”.
Notes to the Condensed Consolidated Financial Statements reflect the activity for both Xerox Holdings and Xerox for all periods presented, unless otherwise noted.
Goodwill
Our Goodwill, net balance was $2,850$2,716 and $2,820 at March 31,September 30, 2023 and December 31, 2022, respectively. We assess Goodwill for impairment at least annually during the fourth quarter and whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The balance as of September 30, 2023 reflects the pre-tax write-off of $115 ($110 after-tax) of allocated Goodwill related to our donation of the Palo Alto Research Center (PARC) business during the second quarter 2023. Refer to Note 6 - Divestiture for additional information regarding the PARC donation.
In the first quarter 2023 theThe Company's actual results for the nine months ended September 30, 2023 as well as its latest projections for the full year 2023 wereare in line with expectations reviewed as part of our fourth quarter 2022 Goodwill qualitative assessment. In addition, discounts rates and the Company’s market capitalization in the first quarter 2023 remained steady with the fourth quarter 2022. Accordingly, based on our interim assessment as of March 31,September 30, 2023, we determined that we did not have a “triggering event” requiring a quantitative assessment of Goodwill.
If the Company's future performance varies from current expectations, assumptions, or estimates, including assumptions related to the continued unfavorablecurrent macro-economic trends and uncertainties, this may impact the impairment analysis and could reduce the underlying cash flows used to estimate fair values and result in a decline in fair value that may trigger future impairment charges. We will continue to monitor developments throughout the remainder of 2023 including updates to our forecasts as well as discount rates and our market capitalization, and an update of our assessment and related estimates may be required in the future.
Xerox 2023 Form 10-Q 11


Note 2 – Recent Accounting Pronouncements
Xerox Holdings and Xerox consider the applicability and impact of all Accounting Standards Updates (ASUs) issued by the Financial Accounting Standards Board (FASB). The ASUs listed below apply to both registrants. ASUs not listed below were assessed and determined to be not applicable to the Condensed Consolidated Financial Statements of either registrant.
Accounting Standard Updates to be Adopted:
Reference Rate Reform
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848), Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying U.S. GAAP to contracts, hedging relationships, and other transactions affected by the discontinuation of the London Interbank Offered Rate (LIBOR) or by another reference rate expected to be discontinued. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope, which provided clarification guidance to ASU 2020-04. These ASUs were effective commencing with our quarter ended March 31, 2020 through December 31, 2022. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, which defers the sunset date of Topic 848 from December 31, 2022, to December 31, 2024, after which entities will no longer be permitted to apply the relief in Topic 848.
There has been no material impact to date as a result of adopting these ASUs on reference rate reform. However, we continue to evaluate potential future impacts that may result from the discontinuation of LIBOR or other reference rates as well as the accounting provided in this update on our financial condition, results of operations, and cash flows.
Accounting Standard Updates Adopted in 2023:
Liabilities
In September 2022, the FASB issued ASU 2022-04, Liabilities - Supplier Finance Programs (Subtopic 405-50): Disclosure of Supplier Finance Program Obligations that requires entities that use supplier finance programs in connection with the purchase of goods and services to disclose the key terms of the programs and information about obligations outstanding at the end of the reporting period, including a rollforward of those obligations. The guidance does not affect the recognition, measurement or financial statement presentation of supplier finance program obligations. The new standard’s requirements to disclose the key terms of the programs and information about obligations outstanding were effective for our fiscal year beginning on January 1, 2023. The new standard’s requirement to disclose a rollforward of obligations outstanding will be effective for our fiscal year beginning on January 1, 2024. Refer to Note 67 - Supplementary Financial Information for the required disclosures effective January 1, 2023.
Financial Instruments
In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326), Troubled Debt Restructurings and Vintage Disclosures - Gross Write-offs. The amendments in this update eliminate the accounting guidance for Troubled Debt Restructurings (TDRs) by creditors while enhancing disclosure requirements for certain loan refinancing and restructurings by creditors made to borrowers experiencing financial difficulty. The amendments also require disclosure of current-period gross write-offs by year of origination for financing receivables. The disclosure of current-period gross write-offs by year of origination is applicable for financing receivables and net investments in leases that are within the scope of ASC 326-20, Financial Instruments - Credit Losses - Measured at Amortized Cost. This update was effective for our fiscal year beginning on January 1, 2023. The provisions of this amendment are to be applied on a prospective basis. Refer to Note 89 - Finance Receivables, Net for required disclosures regarding gross write-offs by vintage year.
Other Updates
In 2023 and 2022, the FASB also issued the following ASUs, which could impact the Company in the future but currently did not have, ornor are not expected to have, a material impact on our financial condition, results of operations or cash flows upon adoption. Those updates are as follows:
Disclosure Improvements: ASU 2023-06, Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative. Since the Company is already subject to SEC disclosure requirements, this update was effective upon issuance.
Business Combinations: ASU 2023-05, Business Combinations - Joint Venture Formation (Topic 805-60): Recognition and Initial Measurement. This update is effective for our fiscal year beginning January 1, 2025.
Xerox 2023 Form 10-Q 12


Liabilities: ASU 2023-04, Liabilities (Topic 405): Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 121. The Company adopted this conforming guidance upon issuance in August 2023.
Investments: ASU 2023-02, Investments - Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Tax Credit Structures Using the Proportional Amortization Method (a consensus of the Emerging Issues Task Force). This update is effective for our fiscal year beginning January 1, 2024.
Leases: ASU 2023-01, Leases (Topic 842): Common Control Arrangements. This update is effective for our fiscal year beginning January 1, 2024.
Xerox 2023 Form 10-Q 12


Fair Value Measurement: ASU 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions. This update is effective for our fiscal year beginning January 1, 2024.
Derivatives and Hedging: ASU 2022-01, Derivatives and Hedging (Topic 815): Fair Value Hedging - Portfolio Layer Method. This update was effective for our fiscal year beginning January 1, 2023.
Note 3 – Revenue
Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Primary geographical markets(1):
Primary geographical markets(1):
Primary geographical markets(1):
United StatesUnited States$947 $940 United States$933 $986 $2,862 $2,918 
EuropeEurope474 466 Europe457 470 1,428 1,403 
CanadaCanada144 115 Canada130 131 410 381 
OtherOther150 147 Other132 164 421 464 
Total RevenuesTotal Revenues$1,715 $1,668 Total Revenues$1,652 $1,751 $5,121 $5,166 
Major product and services lines:Major product and services lines:Major product and services lines:
EquipmentEquipment$391 $314 Equipment$386 $390 $1,197 $1,070 
Supplies, paper and other sales(2)
Supplies, paper and other sales(2)
268 278 
Supplies, paper and other sales(2)
258 300 802 879 
Maintenance agreements(3)
Maintenance agreements(3)
409 429 
Maintenance agreements(3)
395 420 1,223 1,295 
Service arrangements(4)
Service arrangements(4)
495 486 
Service arrangements(4)
482 487 1,476 1,451 
Rental and otherRental and other100 108 Rental and other85 103 276 315 
FinancingFinancing52 53 Financing46 51 147 156 
Total RevenuesTotal Revenues$1,715 $1,668 Total Revenues$1,652 $1,751 $5,121 $5,166 
Sales channels:Sales channels:Sales channels:
Direct equipment lease(5)
Direct equipment lease(5)
$230 $135 
Direct equipment lease(5)
$216 $146 $691 $425 
Distributors & resellers(6)
Distributors & resellers(6)
260 261 
Distributors & resellers(6)
240 318 761 877 
Customer directCustomer direct169 196 Customer direct188 226 547 647 
Total SalesTotal Sales$659 $592 Total Sales$644 $690 $1,999 $1,949 
_____________
(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.
(2)Other sales include revenues associated with IT hardware.
(3)Includes revenues from maintenance agreements on sold equipment as well as IT services and revenues associated with service agreements sold through our channel partners.
(4)Primarily includes revenues from our Print and digital services outsourcing arrangements, including revenues from embedded operating leases in those arrangements, which were not significant.
(5)Primarily reflects sales through bundled lease arrangements.
(6)Primarily reflects sales through our two-tier distribution channels.
Contract Assets and Liabilities: We normally do not have contract assets, which are primarily unbilled accounts receivable that are conditional on something other than the passage of time. Our contract liabilities, which represent billings in excess of revenue recognized, are primarily related to advance billings for maintenance and other services to be performed and were approximately $132$135 and $131 at March 31,September 30, 2023 and December 31, 2022, respectively. The majority of the balance at March 31,September 30, 2023 will be amortized to revenue over approximately the next 30 months.
Xerox 2023 Form 10-Q 13


Contract Costs: Incremental direct costs of obtaining a contract primarily include sales commissions paid to salespeople and agents in connection with the placement of equipment with associated post sale services arrangements. These costs are deferred and amortized on the straight-line basis over the estimated contract term, which is currently estimated to be approximately four years.term. We pay commensurate sales commissions upon customer renewals, therefore our amortization period is aligned to our initial contract term.
Xerox 2023 Form 10-Q 13


Incremental direct costs are as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Incremental direct costs of obtaining a contractIncremental direct costs of obtaining a contract$16 $13 Incremental direct costs of obtaining a contract$15 $15 $49 $43 
Amortization of incremental direct costsAmortization of incremental direct costs16 18 Amortization of incremental direct costs16 17 48 51 
The balance of deferred incremental direct costs net of accumulated amortization at March 31,September 30, 2023 and December 31, 2022 was $125$126 and $125, respectively. This amount is expected to be amortized over its estimated period of benefit, which we currently estimate to be approximately four years.
We may also incur costs associated with our services arrangements to generate or enhance resources and assets that will be used to satisfy our future performance obligations included in these arrangements. These costs are considered contract fulfillment costs and are amortized over the contractual service period of the arrangement to cost of services. In addition, we provide inducements to certain customers in various forms, including contractual credits, which are capitalized and amortized as a reduction of revenue over the term of the contract. The balance of contract fulfillment costs and inducements net of accumulated amortization at March 31,September 30, 2023 and December 31, 2022 was $9$7 and $10, respectively. The related amortization was $0$3 and $1$4 for the threenine months ended March 31,September 30, 2023 and 2022, respectively.
Equipment and software used in the fulfillment of service arrangements, and where the Company retains control, are capitalized and depreciated over the shorter of their useful life or the term of the contract if an asset is contract specific.
Xerox 2023 Form 10-Q 14


Note 4 – Segment Reporting
Our reportable segments are aligned with how we manage the business and view the markets we serve. We have two reportable segments - Print and Other, and Financing (FITTLE). Our two reportable segments are determined based on the information reviewed by the Chief Operating Decision Maker (CODM), our Chief Executive Officer (CEO), together with the Company’s management to evaluate performance of the business and allocate resources.
Our Print and Other segment includes the sale of document systems, supplies and technical services and managed services. The segment also includes the delivery of managed services that involve a continuum of solutions and services that help our customers optimize their print and communications infrastructure, apply automation and simplification to maximize productivity, and ensure the highest levels of security. This segment also includes IT services and software. OurThe product groupings range from:
“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
“Mid-Range”, which include A3 devices that generally serve large workgroup/work team environments as well as products in the Light Production product groups serving centralized print centers, print for pay and low volume production print establishments.
“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.
Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues also include commissions and other payments from our FITTLE segment for the exclusive right to provide lease financing for Xerox products. These revenues are reported as part of Intersegment Revenues, which are eliminated in consolidated revenues.
The FITTLE segment provides global leasing solutions and currently offers lease financing for direct channel customer purchases of Xerox equipmentsolutions through bundled lease agreements and lease financing to end-user customers who purchase Xerox and non-Xerox equipmentsolutions through our indirect channels and leasing solutions for OEMs of print and non-print related office equipment and IT services equipment.channels. Segment revenues primarily include financing income on sales-type leases operating lease income (including month-to-month rentals and extensions) and leasing fees. Segment revenues also include gains/losses from the sale of finance receivables as well as related commissionincluding commissions, fees on the sales of underlying equipment residuals and servicing fees.
XeroxIn December 2022, the Company entered into a finance receivables funding agreement with an affiliate of HPS Investment Partners (HPS) pursuant to which the Company agreed to offer for sale, and HPS agreed to purchase, certain eligible pools of finance receivables on a monthly basis. During the second quarter 2023, Form 10-Q 14


the finance receivables funding agreement with HPS was amended to expand the pools of finance receivables eligible for sale and to include the sale of the underlying leased equipment to HPS. Refer to Note 9 - Finance Receivables, Net for additional information on the sale of receivables. In the third quarter 2023, the Company entered into an agreement with PEAC Solutions (a subsidiary of HPS) that named PEAC as the provider of certain leasing and financial services programs for non-Xerox equipment in the U.S. network of independent dealers and resellers.
Segment Policy
We derive the results of our business segments directly from our internal management reporting system. The accounting policies that the Company uses to derive its segment results are substantially the same as those used by the Company in preparing its consolidated financial statements. The segment results include a significant level of management estimates regarding the allocation of revenues such as finance income in bundled lease arrangements and other leasing revenues and operating lease revenues embedded in our managed services contracts as well as the allocation of expenses for shared selling and administrative services. Accordingly, the financial results for the segments may not be indicative of the results the businesses would have as on a standalone basis or what might be presented for the businesses in stand-alone financial statements. The CODM measures the performance of each segment based on several metrics, including segment revenues and profit. The CODM uses these results, in part, to evaluate the performance of, and to allocate resources to each segment. The FITTLE segment also includes interest expense associated with allocated debt of the Company in support of its Finance assets,Receivables, while no interest expense is allocated to the Print and Other segment.
Xerox 2023 Form 10-Q 15


Selected financial information for our reportable segments was as follows:
Three Months Ended March 31,Three Months Ended September 30,
202320222023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotalPrint and OtherFITTLETotalPrint and OtherFITTLETotal
External revenueExternal revenue$1,564 $151 $1,715 $1,513 $155 $1,668 External revenue$1,554 $98 $1,652 $1,653 $98 $1,751 
Intersegment revenue(1)(2)
Intersegment revenue(1)(2)
49 52 37 40 
Intersegment revenue(1)(2)
21 — 21 23 — 23 
Total Segment revenueTotal Segment revenue$1,613 $154 $1,767 $1,550 $158 $1,708 Total Segment revenue$1,575 $98 $1,673 $1,676 $98 $1,774 
Segment profitSegment profit$106 $12 $118 $(20)$17 $(3)Segment profit$64 $$68 $63 $$65 
Segment margin(2)(3)
Segment margin(2)(3)
6.8 %7.9 %6.9 %(1.3)%11.0 %(0.2)%
Segment margin(2)(3)
4.1 %4.1 %4.1 %3.8 %2.0 %3.7 %
Depreciation and amortizationDepreciation and amortization$25 $28 $53 $29 $32 $61 Depreciation and amortization$51 $— $51 $55 $— $55 
Interest incomeInterest income— 52 52 — 53 53 Interest income— 46 46 — 51 51 
Interest expense(3)
Interest expense(3)
— 39 39 — 26 26 
Interest expense(3)
— 30 30 — 28 28 
Nine Months Ended September 30,
2023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotal
External revenue$4,820 $301 $5,121 $4,874 $292 $5,166 
Intersegment revenue(2)
65 — 65 68 — 68 
Total Segment revenue$4,885 $301 $5,186 $4,942 $292 $5,234 
Segment profit$271 $22 $293 $81 $16 $97 
Segment margin(3)
5.6 %7.3 %5.7 %1.7 %5.5 %1.9 %
Depreciation and amortization$156 $— $156 $174 $— $174 
Interest income— 147 147 — 156 156 
Interest expense— 100 100 — 78 78 
_____________
(1)Amounts for 2022 have been recast to conform to the current year's reporting presentation. See the Segment Reporting Change section below.
(2)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
(3)Segment margin based on External revenue only.
Xerox 2023 Form 10-Q 16


Selected financial information for our reportable segments was as follows:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Revenue:
Total reported segments$1,673 $1,774 $5,186 $5,234 
Elimination of intersegment revenue(21)(23)(65)(68)
Total Revenue$1,652 $1,751 $5,121 $5,166 
Pre-tax Income (Loss)
Total reported segments$68 $65 $293 $97 
Goodwill impairment— (412)— (412)
Restructuring and related costs, net(10)(22)(35)(41)
Amortization of intangible assets(12)(10)(33)(31)
PARC donation— — (132)— 
Accelerated share vesting— — — (21)
Other expenses, net17 (1)(34)(66)
Total Pre-tax income (loss)$63 $(380)$59 $(474)
Depreciation and Amortization
Total reported segments$51 $55 $156 $174 
Amortization of intangible assets12 10 33 31 
Total Depreciation and amortization$63 $65 $189 $205 
Interest Expense (1)
Total reported segments$30 $28 $100 $78 
Corporate14 21 40 73 
Total Interest expense$44 $49 $140 $151 
Interest Income
Total reported segments$46 $51 $147 $156 
Corporate12 
Total Interest income$49 $55 $159 $164 
_____________
(1)Amounts for 2022 have been recast to conform to the current year's reporting presentation. See the Segment Reporting Change section below.

Segment Reporting Change
During the second quarter 2023, as a result of the recent strategic shift in the Company’s approach to funding FITTLE’s growth through finance receivables funding agreements that involve the sale of lease receivables, the measures for FITTLE’s segment revenues and profits used by our CODM were recast as follows to correspond with this change in strategy:
The management and oversight of the equipment on operating leases portion of our financing business was transferred from the FITTLE segment to the marketing and sales groups in the Print and Other segment since the finance receivable funding agreement currently exclude the sale of operating lease arrangements.
The allocation of shared expenses as well as commissions and other payments made by the FITTLE segment to the Print and Other segment were recast to better reflect the operations of FITTLE in line with the change in strategic direction.
The recasting of our segment measures aligns with the financial information used by our CODM in evaluating our reportable segments’ performance and allocating resources. The prior period amounts have been recast to reflect the change in segment measures of revenue and profits.
Xerox 2023 Form 10-Q 17


The following provides the segment revenues and profits for each of the quarters of 2022 and the full-year 2022, and the first quarter 2023 periods, recast to conform to our new segment measurements:
20222023
Q1Q2Q3Q4Full YearQ1
Segment Revenues:
As Reported:
Print and Other$1,550 $1,633 $1,641 $1,843 $6,667 $1,613 
FITTLE158 151 150 151 610 154 
Intersegment revenue(1)
(40)(37)(40)(53)(170)(52)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
Change:
Print and Other$43 $40 $35 $19 $137 $23 
FITTLE(60)(55)(52)(50)(217)(52)
Intersegment revenue(1)
17 15 17 31 80 29 
Total External Revenue$— $— $— $— $— $— 
Recast:
Print and Other$1,593 $1,673 $1,676 $1,862 $6,804 $1,636 
FITTLE98 96 98 101 393 102 
Intersegment revenue(1)
(23)(22)(23)(22)(90)(23)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
_____________
(1)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
(2)Segment margin based on External revenue only.
(3)Interest expense for the FITTLE Segment includes non-financing interest expense on allocated debt associated with Equipment on operating lease of $3 and $2 for the three months ended March 31, 2023 and 2022, respectively.

20222023
Q1Q2Q3Q4Full YearQ1
Segment Profit/(Loss):
As Reported:
Print and Other$(20)$18 $57 $183 $238 $106 
FITTLE17 17 (5)37 12 
Total$(3)$35 $65 $178 $275 $118 
Change:
Print and Other$$11 $$(6)$20 $(6)
FITTLE(9)(11)(6)(20)
Total$— $— $— $— $— $— 
Recast:
Print and Other$(11)$29 $63 $177 $258 $100 
FITTLE17 18 
Total$(3)$35 $65 $178 $275 $118 
Xerox 2023 Form 10-Q 1518


Selected financial information for our reportable segments was as follows:
Three Months Ended
March 31,
20232022
Pre-tax Income (Loss)
Total reported segments$118 $(3)
Restructuring and related costs, net(2)(18)
Amortization of intangible assets(11)(11)
Other expenses, net(20)(57)
Total Pre-tax income (loss)$85 $(89)
Depreciation and Amortization
Total reported segments$53 $61 
Amortization of intangible assets11 11 
Total Depreciation and amortization$64 $72 
Interest Expense
Total reported segments$39 $26 
Corporate11 27 
Total Interest expense$50 $53 
Interest Income
Total reported segments$52 $53 
Corporate
Total Interest income$57 $54 
Note 5 – Lessor
Revenue from sales-type leases is presented on a gross basis when the Company enters into a lease to realize value from a product that it would otherwise sell in its ordinary course of business, whereas in transactions where the Company enters into a lease for the purpose of generating revenue by providing financing, the profit or loss, if any, is presented on a net basis. In addition, we have elected to account for sales tax and other similar taxes collected from a lessee as lessee costs and therefore we exclude these costs from contract consideration and variable consideration and present revenue net of these costs.
The components of lease income are as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
Location in Statements of Income (Loss)20232022Location in Statements of Income (Loss)2023202220232022
Revenue from sales type leasesRevenue from sales type leasesSales$230 $135 Revenue from sales type leasesSales$216 $146 $691 $425 
Interest income on lease receivablesInterest income on lease receivablesFinancing52 53 Interest income on lease receivablesFinancing46 51 147 156 
Lease income - operating leasesLease income - operating leasesServices, maintenance and rentals40 48 Lease income - operating leasesServices, maintenance and rentals40 40 120 132 
Variable lease incomeVariable lease incomeServices, maintenance and rentals17 15 Variable lease incomeServices, maintenance and rentals16 42 47 
Total Lease incomeTotal Lease income$339 $251 Total Lease income$311 $253 $1,000 $760 

Profit at lease commencement on sales-type leases was estimated to be $80$79 and $44$39 for the three months ended March 31,September 30, 2023 and 2022, respectively, and $247 and $127 for the nine months ended September 30, 2023 and 2022, respectively.
Note 6 – Divestiture
Donation of Palo Alto Research Center (PARC)
On April 29, 2023, Xerox completed the donation of its Palo Alto Research Center (PARC) subsidiary to Stanford Research Institute International (SRI), a nonprofit research institute. The donation enables Xerox to focus on its core businesses and prioritize growth through its business technology solutions for customers in Print, as well as Digital Services and IT Services. The donation also allows PARC to reach its full potential through SRI’s resources and deep-tech expertise that will enable PARC to focus exclusively on the development of pioneering innovative technologies. The majority of patents held by PARC will be retained by Xerox with a perpetual license to use those patents being provided to SRI. Xerox, at its option, will also continue to receive certain research services from SRI. The donation resulted in a net charge of $132 in the second quarter 2023, which includes allocated Goodwill of $115, the carrying value of the net assets associated with PARC being donated of $13, and approximately $4 of other costs and expenses related to the donation. The allocation of Goodwill was based on the relative fair value of the PARC business to the total fair value for the Print and Other Segment/Reporting Unit, which it was part of prior to the donation. The estimated fair values of the PARC business as well as the Print and Other reporting unit are based on estimates and assumptions that are considered Level 3 inputs under the fair value hierarchy. Xerox also recorded a net income tax benefit of $40 related to the donation for a net after-tax loss on the donation of $92. The donation is not expected to materially impact current estimates of future projections with respect to results of operations or cash flows of the Company.
Xerox 2023 Form 10-Q 1619


Note 67 – Supplementary Financial Information
Cash, Cash Equivalents and Restricted Cash
Restricted cash primarily relates to escrow cash deposits made in Brazil associated with ongoing litigation as well as cash collections on finance receivables that were pledged for secured borrowings. As more fully discussed in Note 2021 - Contingencies and Litigation, various litigation matters in Brazil require us to make cash deposits to escrow as a condition of continuing the litigation. Restricted cash amounts are classified in our Condensed Consolidated Balance Sheets based on when the cash will be contractually or judicially released.
Cash, cash equivalents and restricted cash amounts are as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Cash and cash equivalentsCash and cash equivalents$591 $1,045 Cash and cash equivalents$532 $1,045 
Restricted cashRestricted cashRestricted cash
Litigation deposits in Brazil Litigation deposits in Brazil40 39  Litigation deposits in Brazil26 39 
Escrow and cash collections related to secured borrowing arrangements(1)
Escrow and cash collections related to secured borrowing arrangements(1)
65 54 
Escrow and cash collections related to secured borrowing arrangements(1)
37 54 
Other restricted cash Other restricted cash Other restricted cash22 
Total Restricted cash Total Restricted cash106 94  Total Restricted cash85 94 
Cash, cash equivalents and restricted cashCash, cash equivalents and restricted cash$697 $1,139 Cash, cash equivalents and restricted cash$617 $1,139 
_____________
(1)Represents collections on finance receivables pledged for secured borrowings that will be remitted to lenders in the following month.
Restricted cash is reported in the Condensed Consolidated Balance Sheets as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Other current assetsOther current assets$65 $55 Other current assets$58 $55 
Other long-term assetsOther long-term assets41 39 Other long-term assets27 39 
Total Restricted cashTotal Restricted cash$106 $94 Total Restricted cash$85 $94 
Supplemental Cash Flow Information
Summarized cash flow information is as follows:
Location in Statement of Cash FlowsThree Months Ended
March 31,
Location in Statement of Cash FlowsNine Months Ended
September 30,
Source/(Use)Source/(Use)20232022Location in Statement of Cash Flows20232022
Provision for receivablesProvision for receivablesOperating$(5)$14 Provision for receivables$23 $25 
Provision for inventoryProvision for inventoryOperatingProvision for inventoryOperating14 23 
Depreciation of buildings and equipmentDepreciation of buildings and equipmentOperating16 18 Depreciation of buildings and equipmentOperating45 51 
Depreciation and obsolescence of equipment on operating leasesDepreciation and obsolescence of equipment on operating leasesOperating27 32 Depreciation and obsolescence of equipment on operating leasesOperating83 89 
Amortization of internal use softwareAmortization of internal use softwareOperating10 11 Amortization of internal use softwareOperating28 34 
Amortization of acquired intangible assetsAmortization of acquired intangible assetsOperating11 11 Amortization of acquired intangible assetsOperating33 31 
Amortization of patents(1)
Amortization of patents(1)
Operating
Amortization of patents(1)
Operating
Amortization of customer contract costs(2)
Amortization of customer contract costs(2)
Operating16 19 
Amortization of customer contract costs(2)
Operating51 55 
Cost of additions to land, buildings and equipmentCost of additions to land, buildings and equipmentInvesting(6)(12)Cost of additions to land, buildings and equipmentInvesting(21)(24)
Cost of additions to internal use softwareCost of additions to internal use softwareInvesting(2)(4)Cost of additions to internal use softwareInvesting(6)(15)
Payments to acquire noncontrolling interests - Xerox HoldingsPayments to acquire noncontrolling interests - Xerox HoldingsInvesting(3)(5)Payments to acquire noncontrolling interests - Xerox HoldingsInvesting(3)(13)
Common stock dividends - Xerox HoldingsCommon stock dividends - Xerox HoldingsFinancing(41)(42)Common stock dividends - Xerox HoldingsFinancing(120)(120)
Preferred stock dividends - Xerox HoldingsPreferred stock dividends - Xerox HoldingsFinancing(4)(4)Preferred stock dividends - Xerox HoldingsFinancing(11)(11)
Payments to noncontrolling interestsPayments to noncontrolling interestsFinancing(1)(1)Payments to noncontrolling interestsFinancing(2)(1)
Investment from noncontrolling interestsInvestment from noncontrolling interestsFinancing— 
Repurchases related to stock-based compensation - Xerox HoldingsRepurchases related to stock-based compensation - Xerox HoldingsFinancing(6)(10)Repurchases related to stock-based compensation - Xerox HoldingsFinancing(7)(10)
_____________
(1)Amortization of patents is reported in Decrease (increase)(Increase) decrease in other current and long-term assets in the Condensed Consolidated Statements of Cash Flows.
(2)Amortization of customer contract costs is reported in Decrease (increase)(Increase) decrease in other current and long-term assets in the Condensed Consolidated Statements of Cash Flows. Refer to Note 3 - Revenue - Contract Costs for additional information.
Xerox 2023 Form 10-Q 1720


Supplier Finance Programs
The Company has a program through a financial institution that enables vendors and suppliers, at their option, to receive early payment for their invoices. The program operates in a similar manner to a purchasing card program, however with this program the Company receives invoices associated with those vendors and suppliers participating in the program and confirms and validates those invoices and amounts due before passing the invoices on to the financial institution for early payment at a discounted amount. The financial institution subsequently invoices the Company for the stated or full amount of the invoices paid early and we are required to make payment within 45 days of the statement date. The overall impact of the program generally results in the Company paying its supplier and vendor invoices consistent with their original terms. This program is generally available to all non-inventory vendors and suppliers. Spending associated with this program during the three and nine months ended March 31,September 30, 2023 totaledwas approximately $30.$30 and $90, respectively. All outstanding amounts related to the program are recorded within Accounts payable in our Condensed Consolidated Balance Sheets, and the associated payments are included in operating activities within our Condensed Consolidated Statements of Cash Flows. The amount due to vendors and suppliers participating in this program and included in Accounts payable was approximately $30 and $40 as of March 31,September 30, 2023 and December 31, 2022, respectively.
Note 78 – Accounts Receivable, Net
Accounts receivable, net were as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
InvoicedInvoiced$660 $698 Invoiced$741 $698 
Accrued(1)
Accrued(1)
211 211 
Accrued(1)
200 211 
Allowance for doubtful accountsAllowance for doubtful accounts(53)(52)Allowance for doubtful accounts(61)(52)
Accounts receivable, netAccounts receivable, net$818 $857 Accounts receivable, net$880 $857 
_____________
(1)Accrued receivables include amounts to be invoiced in the subsequent quarter for current services provided.
The allowance for doubtful accounts was as follows:
2023202220232022
Balance at January 1st
Balance at January 1st
$52 $58 
Balance at January 1st
$52 $58 
ProvisionProvisionProvision
Charge-offsCharge-offs(5)(3)Charge-offs(5)(3)
Recoveries and other(1)
Recoveries and other(1)
(1)
Recoveries and other(1)
(1)
Balance at March 31st
Balance at March 31st
$53 $63 
Balance at March 31st
53 63 
ProvisionProvision
Charge-offsCharge-offs(3)(2)
Recoveries and other(1)
Recoveries and other(1)
(1)
Balance at June 30th
Balance at June 30th
58 63 
ProvisionProvision(1)
Charge-offsCharge-offs(4)(5)
Recoveries and other(1)
Recoveries and other(1)
(6)
Balance at September 30th
Balance at September 30th
$61 $51 
_____________
(1)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivable is determined based on an assessment of past collection experience as well as consideration of current and future economic conditions and changes in our customer collection trends. Based on that assessment the allowance for doubtful accounts as a percent of gross accounts receivable was 6.1%6.5% at March 31,September 30, 2023 and 5.7% at December 31, 2022. The increase is primarily the result of slight increase in receivables aging.
Xerox 2023 Form 10-Q 21


Accounts Receivable Sales Arrangements
Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. The accounts receivable sold are generally short-term trade receivables with payment due dates of less than 60 days. We have one facility in Europe that enables us to sell accounts receivable associated with our distributor network on an ongoing basis, without recourse. Under this arrangement, we sell our entire interest in the related accounts receivable for cash and no portion of the payment is held back or deferred by the purchaser.
Of the accounts receivable sold and derecognized from our balance sheet, $73$79 and $159 remained uncollected as of March 31,September 30, 2023 and December 31, 2022, respectively.
Xerox 2023 Form 10-Q 18


Accounts receivable sales activity was as follows:
 Three Months Ended
March 31,
 20232022
Accounts receivable sales(1)
$86 $116 
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Accounts receivable sales(1)
$103 $164 $277 $400 
____________
(1)Losses on sales were not material. Customers may also enter into structured-payable arrangements that require us to sell our receivables from that customer to a third-party financial institution, which then makes payments to us to settle the customer's receivable. In these instances, we ensure the sale of the receivables are bankruptcy-remote and the payment made to us is without recourse. The activity associated with these arrangements is not reflected in this disclosure, as payments under these arrangements have not been material and these are customer directed arrangements.
Note 89 – Finance Receivables, Net
Finance receivables include sales-type leases and installment loans arising from the marketing of our equipment. These receivables are typically collateralized by a security interest in the underlying assets.
Finance receivables, net were as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Gross receivablesGross receivables$3,438 $3,593 Gross receivables$2,986 $3,593 
Unearned incomeUnearned income(357)(374)Unearned income(296)(374)
SubtotalSubtotal3,081 3,219 Subtotal2,690 3,219 
Residual valuesResidual values— — Residual values— — 
Allowance for doubtful accountsAllowance for doubtful accounts(101)(117)Allowance for doubtful accounts(99)(117)
Finance receivables, netFinance receivables, net2,980 3,102 Finance receivables, net2,591 3,102 
Less: Billed portion of finance receivables, netLess: Billed portion of finance receivables, net94 93 Less: Billed portion of finance receivables, net80 93 
Less: Current portion of finance receivables not billed, netLess: Current portion of finance receivables not billed, net1,022 1,061 Less: Current portion of finance receivables not billed, net906 1,061 
Finance receivables due after one year, netFinance receivables due after one year, net$1,864 $1,948 Finance receivables due after one year, net$1,605 $1,948 
Finance Receivables – Allowance for Credit Losses and Credit Quality
Our finance receivable portfolios are primarily in the U.S., Canada and EMEA. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Customer credit limits are based upon an initial evaluation of the customer's credit quality and we adjust that limit accordingly based upon ongoing credit assessments of the customer, including payment history and changes in credit quality.
The allowance for doubtful credit losses is principally determined based on an assessment of origination year and past collection experience as well as consideration of current and future economic conditions and changes in our customer collection trends. Based on that assessment, the allowance for doubtful credit losses as a percentage of gross finance receivables (net of unearned income) was 3.3%3.7% at March 31,September 30, 2023 and 3.6% at December 31, 2022. Our finance receivable bad debt provision was a $12 credit in the first quarter 2023 was a credit of $12 primarily related to a reserve release in the U.S. of approximately $12 due to the favorable reassessment of the credit exposure on a large customer receivable balance after a contract amendment, which improved our credit position as well as a reserve release of approximately $5 relatedposition. The bad debt provision followed normal trends in the second and third quarter 2023 and is slightly higher than the prior year primarily due to the saleincreased lease originations partially offset by sales of finance receivables on a non-recourse basis as part of the on-going sales under the Receivable Funding Agreement - see Sales of Receivables below.lease receivables.
Our allowance for doubtful finance receivables is effectively determined by geography. The risk characteristics in our finance receivable portfolio segments are generally consistent with the risk factors associated with the economies of the countries/regions included in those geographies. Since EMEA is comprised of various countries and regional
Xerox 2023 Form 10-Q 22


economies, the risk profile within that portfolio segment is somewhat more diversified due to the varying economic conditions among and within the countries.
In determining the level of reserve required we critically assessed current and forecasted economic conditions and trends to ensure we objectively considered those expected impacts in the determination of our reserve. Our assessment also included a review of current portfolio credit metrics and the level of write-offs incurred over the past year. We believe our current reserve position remains sufficient to cover expected future losses that may result from current and future macro-economic conditions including higher inflation, interest rates, and the potential for recessions in the geographic areas of our customers. We continue to monitor developments in future economic conditions and trends, and as a result, our reserves may need to be updated in future periods.
Xerox 2023 Form 10-Q 19


The allowance for doubtful accounts as well as the related investment in finance receivables were as follows:
United StatesCanada
EMEA(1)
TotalUnited StatesCanada
EMEA(1)
Total
Balance at December 31, 2022Balance at December 31, 2022$83 $$27 $117 Balance at December 31, 2022$83 $$27 $117 
ProvisionProvision(15)— (12)Provision(15)— (12)
Charge-offsCharge-offs(5)— (2)(7)Charge-offs(5)— (2)(7)
Recoveries and other(2)
Recoveries and other(2)
— 
Recoveries and other(2)
— 
Balance at March 31, 2023Balance at March 31, 2023$65 $$29 $101 Balance at March 31, 2023$65 $$29 $101 
ProvisionProvision
Charge-offsCharge-offs(4)(1)(4)(9)
Recoveries and other(2)
Recoveries and other(2)
— 
Balance at June 30, 2023Balance at June 30, 2023$66 $$29 $103 
ProvisionProvision— 
Charge-offsCharge-offs(6)(1)(1)(8)
Recoveries and other(2)
Recoveries and other(2)
— — (2)(2)
Balance at September 30, 2023Balance at September 30, 2023$62 $$30 $99 
Balance at December 31, 2021Balance at December 31, 2021$77 $11 $30 $118 Balance at December 31, 2021$77 $11 $30 $118 
ProvisionProvision— Provision— 
Charge-offsCharge-offs(2)(1)(1)(4)Charge-offs(2)(1)(1)(4)
Recoveries and other(2)
Recoveries and other(2)
— (1)— 
Recoveries and other(2)
— (1)— 
Balance at March 31, 2022Balance at March 31, 2022$78 $11 $31 $120 Balance at March 31, 2022$78 $11 $31 $120 
ProvisionProvision— 
Charge-offsCharge-offs(3)(1)(2)(6)
Recoveries and other(2)
Recoveries and other(2)
— — (2)(2)
Balance at June 30, 2022Balance at June 30, 2022$75 $11 $30 $116 
ProvisionProvision
Charge-offsCharge-offs(4)(1)(1)(6)
Recoveries and other(2)
Recoveries and other(2)
— — (2)(2)
Balance at September 30, 2022Balance at September 30, 2022$77 $11 $29 $117 
Finance receivables collectively evaluated for impairment (3)
Finance receivables collectively evaluated for impairment (3)
Finance receivables collectively evaluated for impairment (3)
March 31, 2023(3)
$1,756 $233 $1,092 $3,081 
March 31, 2022(3)
$1,863 $246 $1,016 $3,125 
September 30, 2023(3)
September 30, 2023(3)
$1,343 $244 $1,103 $2,690 
September 30, 2022(3)
September 30, 2022(3)
$1,883 $214 $920 $3,017 
_____________
(1)Includes developing market countries.
(2)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(3)Total Finance receivables exclude the allowance for credit losses of $101$99 and $120$117 at March 31,September 30, 2023 and 2022, respectively.
Xerox 2023 Form 10-Q 23


In the U.S., customers are further evaluated by class based on the type of lease origination. The primary categories are direct, which primarily includes leases originated directly with end-user customers through bundled lease arrangements, and indirect, which primarily includes leases originated through our XBS sales channel and lease financing to end-user customers who purchased equipment we sold to distributors or resellers.
We evaluate our customers based on the following credit quality indicators:
Low Credit Risk: This rating includes accounts with excellent to good business credit, asset quality and capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poor's (S&P) rating of BBB- or better. Loss rates in this category in the normal course are generally less than 1%.
Average Credit Risk: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain with such leases. Loss rates in this category in the normal course are generally in the range of 2% to 5%.
High Credit Risk: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from low and average credit risk evaluation when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category in the normal course are generally in the range of 7% to 10%.
Credit quality indicators are updated at least annually, or more frequently to the extent required by economic conditions, and the credit quality of any given customer can change during the life of the portfolio.
Xerox 2023 Form 10-Q 2024


Details about our finance receivables portfolio based on geography, origination year and credit quality indicators are as follows:
March 31, 2023 September 30, 2023
20232022202120202019PriorTotal
Finance
Receivables
20232022202120202019PriorTotal
Finance
Receivables
United States (Direct)United States (Direct)United States (Direct)
Low Credit RiskLow Credit Risk$59 $69 $85 $69 $44 $16 $342 Low Credit Risk$92 $58 $70 $52 $25 $$302 
Average Credit RiskAverage Credit Risk32 50 70 36 26 221 Average Credit Risk67 35 53 27 14 199 
High Credit RiskHigh Credit Risk12 41 30 32 12 133 High Credit Risk26 38 27 24 126 
TotalTotal$103 $160 $185 $137 $82 $29 $696 Total$185 $131 $150 $103 $47 $11 $627 
Charge-offsCharge-offs$— $— $— $— $— $$Charge-offs$— $$$$$$
United States (Indirect)United States (Indirect)United States (Indirect)
Low Credit RiskLow Credit Risk$100 $211 $141 $73 $38 $$571 Low Credit Risk$142 $107 $69 $32 $13 $$364 
Average Credit RiskAverage Credit Risk61 170 119 52 27 434 Average Credit Risk122 98 62 24 10 317 
High Credit RiskHigh Credit Risk20 16 55 High Credit Risk12 11 — 35 
TotalTotal$169 $401 $276 $132 $68 $14 $1,060 Total$276 $216 $139 $59 $24 $$716 
Charge-offsCharge-offs$— $— $$— $$$Charge-offs$— $$$$$$13 
CanadaCanadaCanada
Low Credit RiskLow Credit Risk$13 $30 $20 $14 $$$89 Low Credit Risk$30 $26 $17 $11 $$$90 
Average Credit RiskAverage Credit Risk18 43 23 19 13 119 Average Credit Risk48 38 20 15 131 
High Credit RiskHigh Credit Risk25 High Credit Risk23 
TotalTotal$33 $79 $48 $40 $25 $$233 Total$83 $69 $41 $32 $16 $$244 
Charge-offsCharge-offs$— $— $— $— $— $— $— Charge-offs$— $— $— $— $— $$
EMEA(1)
EMEA(1)
EMEA(1)
Low Credit RiskLow Credit Risk$84 $258 $155 $80 $48 $18 $643 Low Credit Risk$189 $190 $120 $57 $27 $$590 
Average Credit RiskAverage Credit Risk47 148 98 58 37 12 400 Average Credit Risk158 159 78 41 23 463 
High Credit RiskHigh Credit Risk17 12 49 High Credit Risk13 14 11 50 
TotalTotal$136 $423 $265 $146 $91 $31 $1,092 Total$360 $363 $209 $105 $54 $12 $1,103 
Charge-offsCharge-offs$— $$— $— $— $$Charge-offs$— $$— $— $$— $
Total Finance ReceivablesTotal Finance ReceivablesTotal Finance Receivables
Low Credit RiskLow Credit Risk$256 $568 $401 $236 $139 $45 $1,645 Low Credit Risk$453 $381 $276 $152 $70 $14 $1,346 
Average Credit RiskAverage Credit Risk158 411 310 165 103 27 1,174 Average Credit Risk395 330 213 107 56 1,110 
High Credit RiskHigh Credit Risk27 84 63 54 24 10 262 High Credit Risk56 68 50 40 15 234 
TotalTotal$441 $1,063 $774 $455 $266 $82 $3,081 Total$904 $779 $539 $299 $141 $28 $2,690 
Total Charge-offsTotal Charge-offs$— $$$— $$$Total Charge-offs$— $$$$$$24 
Xerox 2023 Form 10-Q 2125



 December 31, 2022
 20222021202020192018PriorTotal
Finance
Receivables
United States (Direct)
Low Credit Risk$173 $104 $80 $53 $23 $$435 
Average Credit Risk83 36 26 28 182 
High Credit Risk71 70 49 18 216 
Total$327 $210 $155 $99 $36 $$833 
United States (Indirect)
Low Credit Risk$249 $165 $91 $49 $12 $$567 
Average Credit Risk210 156 73 40 11 — 490 
High Credit Risk22 20 — 58 
Total$481 $341 $173 $94 $25 $$1,115 
Canada
Low Credit Risk$31 $22 $17 $12 $$— $87 
Average Credit Risk46 25 22 16 — 114 
High Credit Risk27 
Total$83 $53 $47 $32 $12 $$228 
EMEA(1)
Low Credit Risk$269 $167 $90 $59 $24 $$614 
Average Credit Risk152 105 63 43 15 381 
High Credit Risk17 13 — 48 
Total$438 $285 $162 $109 $41 $$1,043 
Total Finance Receivables
Low Credit Risk$722 $458 $278 $173 $64 $$1,703 
Average Credit Risk491 322 184 127 38 1,167 
High Credit Risk116 109 75 34 12 349 
Total$1,329 $889 $537 $334 $114 $16 $3,219 
_____________
(1)Includes developing market countries.

Xerox 2023 Form 10-Q 2226


The aging of our receivables portfolio is based upon the number of days an invoice is past due. Receivables that are more than 90 days past due are considered delinquent. Receivable losses are charged against the allowance when management believes the uncollectibility of the receivable is confirmed and is generally based on individual credit evaluations, results of collection efforts and specific circumstances of the customer. Subsequent recoveries, if any, are credited to the allowance.
We generally continue to maintain equipment on lease and provide services to customers that have invoices for finance receivables that are 90 days or more past due and, as a result of the bundled nature of billings, we also continue to accrue interest on those receivables. However, interest revenue for such billings is only recognized if collectability is deemed probable.
The aging of our billed finance receivables is as follows:
March 31, 2023 September 30, 2023
Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
DirectDirect$28 $$$39 $657 $696 $40 Direct$24 $$$34 $593 $627 $39 
IndirectIndirect31 42 1,018 1,060 — Indirect22 32 684 716 — 
Total United StatesTotal United States59 13 81 1,675 1,756 40 Total United States46 11 66 1,277 1,343 39 
CanadaCanada— 227 233 Canada237 244 10 
EMEA(1)
EMEA(1)
11 1,081 1,092 11 
EMEA(1)
11 1,092 1,103 26 
TotalTotal$72 $16 $10 $98 $2,983 $3,081 $59 Total$58 $14 $12 $84 $2,606 $2,690 $75 
December 31, 2022 December 31, 2022
Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
DirectDirect$30 $$$42 $791 $833 $47 Direct$30 $$$42 $791 $833 $47 
IndirectIndirect27 37 1,078 1,115 — Indirect27 37 1,078 1,115 — 
Total United StatesTotal United States57 12 10 79 1,869 1,948 47 Total United States57 12 10 79 1,869 1,948 47 
CanadaCanada— 222 228 Canada— 222 228 
EMEA(1)
EMEA(1)
12 1,031 1,043 12 
EMEA(1)
12 1,031 1,043 12 
TotalTotal$71 $15 $11 $97 $3,122 $3,219 $65 Total$71 $15 $11 $97 $3,122 $3,219 $65 
_____________
(1)Includes developing market countriescountries.
Sales of Receivables
In December 2022, the Company entered into a Receivables Funding Agreementfinance receivables funding agreement with an affiliate of HPS Investment Partners (the Purchaser)(HPS) pursuant to which the Company agreed to offer for sale, and PurchaserHPS agreed to purchase, certain eligible pools of finance receivables on a monthly basis in transactions structured as "true sales at law" and bankruptcy remote transfers and we have received an opinion to that effect from outside legal counsel. Accordingly, the receivables sold were derecognized from our financial statements and the PurchaserHPS does not have recourse back to the Company for uncollectible receivables.
The Receivables Funding Agreementfinance receivables funding agreement has an initial term through January 31, 2024, with automatic one-year extensions thereafter, unless terminated by either the Company or the Purchaser. The Receivables Funding Agreement contemplates lease receivable sales totaling approximately $600 during the initial term.HPS. Additionally, the Company will continue to service the lease receivables for a specified fee and will also be paid a commission on lease receivables sold under the Receivables Funding Agreement.finance receivables funding agreement.
During the second quarter 2023, the finance receivables funding agreement with HPS was amended to expand the pools of finance receivables eligible for sale and to include the sale of the underlying leased equipment to HPS. The commission paid by HPS was also accordingly amended to cover the value associated with the underlying equipment being sold to HPS. The company will retain a first right of refusal to repurchase the underlying equipment at the end of the lease term, to the extent offered for sale by HPS at its then fair value. The amendments were retroactive to prior sales but the adjusted impact on net proceeds and the gain/loss on prior sales was immaterial.
Of the finance receivables sold and derecognized from our balance sheet, $311$809 and $60 remained uncollected as of March 31,September 30, 2023, and December 31, 2022, respectively.
Xerox 2023 Form 10-Q 2327


Finance receivable sales activity was as follows:
Three Months Ended
September 30,
Nine Months Ended
September 30,
March 31,
2023
December 31,
2022
2023202220232022
Finance receivable sales - net proceeds(1)
Finance receivable sales - net proceeds(1)
$261 $61 
Finance receivable sales - net proceeds(1)
$206 $— $848 $— 
Gain on sale/Commissions(2)
Gain on sale/Commissions(2)(3)
Gain on sale/Commissions(2)(3)
— 16 — 
Servicing revenue(2)
Servicing revenue(2)
$$— 
Servicing revenue(2)
$$— $$— 
_____________
(1)Cash proceeds were reported in Net cash provided by operating activities.
(2)Recorded in Services, maintenance and rentals as Other Revenue. Amounts include revenues associated with the sale of the underlying leased equipment.
(3)The three and nine months ended September 30, 2023, includes $1 and $3, respectively, of revenues associated with the sale of the underlying leased equipment and which are expected to be paid over the term of the agreements.
Secured Borrowings and Collateral
In 2022 and 2021, we sold certain finance receivables to consolidated special purpose entities included in our Condensed Consolidated Balance Sheet as collateral for secured loans.
Refer to Note 1213 - Debt for additional information related to these arrangements.
Note 910 – Inventories and Equipment on Operating Leases, Net
The following is a summary of Inventories by major category:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Finished goodsFinished goods$699 $640 Finished goods$586 $640 
Work-in-processWork-in-process49 45 Work-in-process48 45 
Raw materialsRaw materials115 112 Raw materials94 112 
Total InventoriesTotal Inventories$863 $797 Total Inventories$728 $797 
The transfer of equipment from our inventories to equipment subject to an operating lease is presented in our Condensed Consolidated Statements of Cash Flows in the operating activities section. Equipment on operating leases and similar arrangements consist of our equipment rented to customers and depreciated to estimated salvage value at the end of the lease term.
Equipment on operating leases and the related accumulated depreciation wereare as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Equipment on operating leasesEquipment on operating leases$1,161 $1,163 Equipment on operating leases$1,078 $1,163 
Accumulated depreciationAccumulated depreciation(911)(928)Accumulated depreciation(821)(928)
Equipment on operating leases, netEquipment on operating leases, net$250 $235 Equipment on operating leases, net$257 $235 
Total contingent rentals on operating leases, consisting principally of usage charges in excess of minimum contracted amounts, were $17$9 and $15$16 for the three months ended March 31,September 30, 2023 and 2022, respectively, and $42 and $47 for the nine months ended September 30, 2023 and 2022, respectively.
Secured Borrowings and Collateral
In 2021, we sold the rights to payments under operating leases to a consolidated special purpose entity included in our Condensed Consolidated Balance Sheet as collateral for a secured loan.
Refer to Note 1213 - Debt for additional information related to this arrangement.
Xerox 2023 Form 10-Q 2428


Note 1011 – Lessee
Operating Leases
We have operating leases for real estate and vehicles in our domestic and international operations, and for certain equipment in our domestic operations. Additionally, we have identified embedded operating leases within certain supply chain contracts for warehouses, primarily within our domestic operations. Our leases have remaining terms of up to twelveeleven years and a variety of renewal and/or termination options.
The components of lease expense are as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Operating lease expenseOperating lease expense$23 $25 Operating lease expense$20 $25 $65 $74 
Short-term lease expenseShort-term lease expenseShort-term lease expense12 12 
Variable lease expense(1)
Variable lease expense(1)
13 12 
Variable lease expense(1)
12 12 38 37 
Sublease incomeSublease income(1)(2)Sublease income— (1)(1)(5)
Total Lease expenseTotal Lease expense$39 $39 Total Lease expense$36 $40 $114 $118 
_____________
(1)Variable lease expense is related to our leased real estate for offices and warehouses and primarily includes labor and operational costs as well as taxes and insurance.
As of March 31,September 30, 2023, we had no operating leases that were material that had not yet commenced.
Operating lease ROU assets, net and operating lease liabilities were reported in the Condensed Consolidated Balance Sheets as follows:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Other long-term assetsOther long-term assets$201 $215 Other long-term assets$178 $215 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities$61 $68 Accrued expenses and other current liabilities$46 $68 
Other long-term liabilitiesOther long-term liabilities153 161 Other long-term liabilities144 161 
Total Operating lease liabilitiesTotal Operating lease liabilities$214 $229 Total Operating lease liabilities$190 $229 
The assets and the liabilities related to our finance leases were immaterial for all periods presented.
Xerox 2023 Form 10-Q 2529


Note 1112 – Restructuring Programs
We engage in restructuring actions including Project Own It, as well asand other transformation efforts in order to reduce our cost structure and realign it to the changing nature of our business. As part of our efforts to reduce costs, our restructuring actions may also include the off-shoring and/or outsourcing of certain operations, services and other functions, as well as reducing our real estate footprint. During the nine months ended September 30, 2023, we recorded Restructuring and related costs, net of $35, which includes $5 of net restructuring charges, $20 of asset impairment charges and $10 of related costs.
Restructuring Charges
During the threenine months ended March 31,September 30, 2023, we recorded net restructuring charges of $1,$5, which included $5$13 of severance costs related to headcount reductions of approximately 100180 employees worldwide, and no other contractual termination costs.worldwide. These costs were partially offset by $4$8 of net reversals, which primarily reflect changes in estimated reserves from prior period initiatives.
Charges were primarily related to the Print and Other segment as amounts related to the FITTLE segment were immaterial for all periods presented.
Information related to our restructuring programs is summarized below:
Severance and
Related Costs
Other Contractual Termination Costs(2)
Total
Severance and
Related Costs
Other Contractual Termination Costs(2)
Total
Balance at December 31, 2022Balance at December 31, 2022$39 $$43 Balance at December 31, 2022$39 $$43 
ProvisionProvision— Provision— 
ReversalsReversals(4)— (4)Reversals(4)— (4)
Net current period charges(1)
Net current period charges(1)
— 
Net current period charges(1)
— 
Charges against reserve and currencyCharges against reserve and currency(6)— (6)Charges against reserve and currency(6)— (6)
Balance at March 31, 2023Balance at March 31, 2023$34 $$38 Balance at March 31, 202334 38 
ProvisionProvision— 
ReversalsReversals(2)— (2)
Net current period charges(1)
Net current period charges(1)
— 
Charges against reserve and currencyCharges against reserve and currency(7)(1)(8)
Balance at June 30, 2023Balance at June 30, 202328 31 
ProvisionProvision— 
ReversalsReversals(1)(1)(2)
Net current period charges(1)
Net current period charges(1)
(1)
Charges against reserve and currencyCharges against reserve and currency(10)— (10)
Balance at September 30, 2023Balance at September 30, 2023$22 $$24 
______________
(1)Represents net amount recognized within the Condensed Consolidated Statements of Income (Loss) for the period shown for restructuring charges. Reversals of prior charges primarily include net changes in estimated reserves from prior period initiatives.
(2)Primarily includes additional costs incurred upon the exit from our facilities including decommissioning costs and associated contractual termination costs.
The following table summarizes the reconciliation to the Condensed Consolidated Statements of Cash Flows:
Three Months Ended
March 31,
Nine Months Ended
September 30,
20232022 20232022
Charges against reserve and currency$(6)$(7)
Restructuring cash paymentsRestructuring cash payments$(23)$(38)
Effects of foreign currency and other non-cash itemsEffects of foreign currency and other non-cash items— — Effects of foreign currency and other non-cash items(1)(2)
Restructuring cash payments$(6)$(7)
Charges against reserve and currencyCharges against reserve and currency$(24)$(40)
Asset Impairment Charges
Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision. Impairments areThird quarter 2023 activity includes the impairment associated with the Company's sale of its Russian Subsidiary, which was completed in October 2023. The impairment reflects the held-for-sale write down of Russia's net assets to their fair value. The nine months ended September 30, 2023 activity also includes the second quarter 2023 impairment associated with the Company's sale of its Xerox Research Center of Canada (XRCC), the Canadian research division of Xerox, to Myant Capital Partners, which was completed in July 2023.
Xerox 2023 Form 10-Q 30


A summary of our restructuring-related asset impairment activity is as follows:
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2023202220232022
Lease right of use assets(1)
$— $$— $
Owned assets(1)
11 23 10 
Asset impairments11 10 23 12 
Gain on sales of owned assets(2)
— (2)— (22)
Adjustments/Reversals(3)— (3)— 
Net asset impairment charge$$$20 $(10)
_____________
(1)Includes charges associated with the exit and abandonment of leased and owned facilities, net of any potential sublease income or other recovery amounts. Netand recoveries as well as impairments on the sales of certain asset impairment charges were immaterial for both periods presented.groups.
(2)Reflect gains on the sales of exited surplus facilities and land.
Related Costs
In connection with our restructuring programs, we also incurred certain related costs as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Retention related severance/bonuses(1)
Retention related severance/bonuses(1)
$$(2)
Retention related severance/bonuses(1)
$(1)$(1)$— $(3)
Contractual severance costsContractual severance costs— — Contractual severance costs— — — 
Consulting and other costs(2)
Consulting and other costs(2)
— — 10 — 
TotalTotal$$(2)Total$(1)$— $10 $(3)
_____________
(1)Includes retention related severance and bonuses for employees expected to continue working beyond their minimum retention period before termination. The credit for the threenine months ended March 31,September 30, 2022 reflects a change in estimate.
(2)Represents professional support services associated with our business transformation initiatives.

Cash paid for restructuring related costs were $1$12 and $1$4 for the threenine months ended March 31,September 30, 2023 and 2022, respectively. The restructuring related costs reserve was $12$9 and $12 at March 31,September 30, 2023 and December 31, 2022, respectively. The balance at March 31,September 30, 2023 is expected to be paid over the next twelve months.
Note 13 – Debt
Revolving Credit Facility
In May 2023, Xerox Corporation, as borrower, and its parent company, Xerox Holdings Corporation, entered into a five-year asset-based revolving credit agreement (the ABL Facility) with Citibank, N.A., as administrative and collateral agent and several participating lending banks including Citibank N.A. The ABL Principal is payable in full at maturity on May 22, 2028, and there are no scheduled principal payments prior to maturity. We deferred approximately $7 of debt issuance costs in connection with the ABL Facility, which will be amortized over the five-year term. Our previous $250 Credit Facility due July 2024 was terminated prior to entering into the ABL Facility and resulted in a debt extinguishment loss of approximately $1 related to the write-off of deferred debt issuance costs.
Under the ABL Facility, Xerox Corporation may borrow up to the lesser of (x) $300 and (y) a borrowing base calculated based on working capital amounts (Accounts receivable and Inventories) as set forth in the ABL Facility Agreement. The ABL Facility includes an uncommitted accordion feature that allows Xerox Corporation to increase the facility by a total of up to $250, subject to obtaining additional commitments from existing lenders or new lending institutions. The ABL Facility also includes a $100 letter of credit subfacility. Xerox Corporation's borrowings under the ABL Facility are supported by guarantees from Xerox Holdings Corporation and certain of Xerox Corporation's Canadian and U.K. subsidiaries, and by security interests in substantially all of the working capital assets of Xerox Corporation, Xerox Holdings Corporation, and such Canadian and U.K. subsidiaries.
At Xerox Corporations’s election, the loans under the ABL Facility will bear interest at either:
(1)     a fluctuating rate per annum equal to the highest of (A) Citibank’s base rate, (B) a rate of 0.5% in excess of the “NYFRB” rate, and (C) a rate of 1.0% in excess of one-month Term SOFR, provided that such fluctuating rate
Xerox 2023 Form 10-Q 2631


shall not be less than 0.0%, in each case plus an applicable margin (the loans bearing interest at such fluctuating rate, “ABR Loans”); or
(2)     the one-, three-, or six-month period or (as agreed to by the Agent and the Lenders) such other period, as selected by the Xerox Corporation, per annum Term SOFR (plus a 0.10% credit spread adjustment), provided that such rate shall not be less than 0.0%, plus an applicable margin (the loans bearing interest at such rate “Term SOFR Loans”).
The applicable margin for ABR Loans ranges from 0.5% to 1.0% depending on the Company’s average excess availability. The applicable margin for Term SOFR Loans from 1.5% to 2.0% depending on the Company’s average excess availability.
At September 30, 2023, borrowings under the ABL Facility were $220 and no letters of credits were issued under the facility. The $220 borrowing at September 30, 2023 currently bears interest at an average of 7.61% through October 30, 2023. If the balance remains outstanding after that date, the rate will be reset through a new borrowing under the ABL Facility. Based on management's intent to repay the amount borrowed by the end of 2023 and not refinance it past one year, the $220 is included in short-term debt in the Balance Sheet at September 30, 2023.
The ABL Facility requires the Company to comply with a fixed charge coverage ratio of 1X, as defined in the ABL Facility Agreement, measured as of the end of each fiscal quarter during which excess availability is less than an amount equal to the greater of (A) $22.5 and (B) 10% of the Line Cap (the lesser of the aggregate amount of Revolving Commitments and the then-applicable Borrowing Base). Based on the excess availability at September 30, 2023, the fixed charge coverage ratio measurement was not applicable. The ABL Facility also contains negative covenants governing dividends, investments, indebtedness, and other matters customary for similar facilities. As of September 30, 2023, we were in full compliance with all covenants under the ABL Facility and no Event of Default (as such term is defined in the ABL Facility) had occurred.
If an event of default occurs under the ABL Facility, the entire principal amount outstanding, together with all accrued unpaid interest and other amounts owed in respect thereof, may be declared immediately due and payable, subject, in certain instances, to the expiration of applicable cure periods.
Loan Facility
On September 28, 2023, Xerox Corporation, as borrower, and its parent company, Xerox Holdings Corporation, and certain of Xerox’s subsidiaries, as guarantors, entered into a Credit Agreement with Jefferies Finance LLC (Jefferies Finance), as the Administrative Agent, Collateral Agent and Lender pursuant to which Jefferies Finance provided Xerox Corporation with a $555 loan facility, which was fully drawn at September 30, 2023. $542 of the proceeds from that borrowing were used to finance the repurchase of an aggregate of approximately 34 million shares of the Company’s common stock from Carl C. Icahn and certain of his affiliates pursuant to the terms of a related purchase agreement as disclosed in Note 1217DebtShareholders’ Equity of Xerox Holdings. The remainder of the proceeds were used to cover fees and expenses associated with this borrowing (approximately $6, which will be deferred as debt issuance costs) and the repurchase transaction (approximately $11, which will be recorded as a cost of treasury stock).
The Loan Facility is a 5-year agreement with a final maturity date of September 28, 2028 and bears interest at an annual rate of 8.50%, which will be increased by 0.25% every 90 days, subject to a Total Cap rate of 11.0%. Xerox anticipates refinancing amounts borrowed under the Loan Facility with permanent long-term financing instruments in the near term. If any of the amounts borrowed under the Loan Facility are outstanding on the “Bridge Loan Rollover Date” (one year from closing or September 28, 2024) then the outstanding principal amount of such loans will automatically be converted into senior secured term loans (Extended Term Loans). These loans will mature and are due on final maturity date of September 28, 2028 and will bear interest at the Total Cap rate of 11.0%.
Xerox’s obligations under the Credit Agreement are initially unsecured obligations and are supported by guarantees from Xerox Holdings and its Canadian and U.K. subsidiaries that guarantee Xerox’s obligations under the ABL Facility (ABL Foreign Guarantors). On and after November 30, 2023, if any amounts under the Loan Facility remain outstanding, Xerox’s obligations under the Credit Agreement will also be guaranteed by each of its material domestic subsidiaries (subject to certain exclusions and exceptions) and secured by (i) a second priority lien on all working capital assets of Xerox, the ABL Foreign Guarantors and such additional domestic guarantors and (ii) a first priority lien on substantially all other assets of Xerox, the ABL Foreign Guarantors and such additional domestic guarantors.
The Credit Agreement contains customary representations and warranties, affirmative and negative covenants and events of default substantially similar with such provisions contained in Xerox’s ABL Facility.

Xerox 2023 Form 10-Q 32


Xerox Holdings Corporation/Xerox Corporation Intercompany Loan
At March 31,September 30, 2023 and December 31, 2022, the balance of the Xerox Holdings Corporation Intercompany Loan reported in Xerox Corporation’s Condensed Consolidated Balance Sheet was $1,496$1,497 and $1,496, respectively, which is net of related debt issuance costs, and the intercompany interest payable was $10 and $30, respectively. Xerox Corporation’s interest expense included interest expense associated with this Intercompany Loan of $20 and $20 for the three months ended March 31, 2023 and 2022, respectively.
Secured Borrowings and Collateral
In 2022 and 2021, we entered into secured loan agreements with various financial institutions where we sold finance receivables and rights to payments under our equipment on operating leases. In certain transactions, the sales were made to special purpose entities (SPEs), owned and controlled by Xerox where the SPEs funded the purchase through amortizing secured loans from the financial institutions. The loans have variable interest rates and expected lives of approximately 2.5 years, with half projected to be repaid within the first year based on collections of the underlying portfolio of receivables. For certain loans, we entered into interest rate hedge agreements to either fix or cap the interest rate over the life of the loan.
The sales of the receivables to the SPEs were structured as "true sales at law," and we have received opinions to that effect from outside legal counsel. However, the transactions were accounted for as secured borrowings as we fully consolidate the SPEs in our financial statements. As a result, the assets of the SPEs are not available to satisfy any of our other obligations. Conversely, the credit holders of these SPEs do not have legal recourse to the Company’s general credit.
During the second quarter 2023, we repaid the remaining balance from the December 2022 U.S. Secured Borrowing of $185 early with the proceeds from the sale of the underlying secured finance receivables of approximately $205. The sale was part of the sales completed in the second quarter 2023 under finance receivables funding agreement as disclosed inNote 9 - Finance Receivables, Net - Sales of Receivables. As a result of the early extinguishment of this debt, we incurred a loss of approximately $3 related to the write-off of the deferred debt issuance costs partially offset by a gain on a dedesignated swap associated with this borrowing.
Below are the secured assets and obligations held by subsidiaries of Xerox, which are included in our Condensed Consolidated Balance Sheets.
March 31, 2023September 30, 2023
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
United States(4)
December 2022$324 $— $232 7.79 %2025
U.S.(4)
U.S.(4)
January 2022January 2022467— 3456.33 %2024January 2022$346 $— $215 6.80 %2024
September 2021September 202115541056.06 %2024September 20211103496.72 %2024
TotalTotal9464682Total4563264
Canada(4)(5)
Canada(4)(5)
Canada(4)(5)
April 202255— 495.86 %2025
July 2023July 20231090846.32 %2026
FranceFranceFrance
December 2022December 2022201— 1624.14 %2025December 202216301015.04 %2025
TotalTotal$1,202 $$893 Total$728 $$449 
Xerox 2023 Form 10-Q 2733


December 31, 2022December 31, 2022
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
United States(4)
U.S.(4)
U.S.(4)
December 2022December 2022$370 $— $247 7.43 %2025December 2022$370 $— $247 7.43 %2025
January 2022January 2022528— 4075.83 %2024January 2022528— 4075.83 %2024
September 2021September 202118051365.65 %2024September 202118051365.65 %2024
TotalTotal10785790Total1,078 5790
Canada(4)
Canada(4)
Canada(4)
Secured Borrowing - April 202263— 575.45 %2025
April 2022April 202263— 575.45 %2025
FranceFranceFrance
December 2022December 2022235— 1953.03 %2025December 2022235— 1953.03 %2025
TotalTotal$1,376 $$1,042 Total$1,376 $$1,042 
_____________
(1)Includes (i) Billed portion of finance receivables, net (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in the condensed consolidated balance sheets as of March 31,September 30, 2023 and December 31, 2022.
(2)Represents the principal debt balance and excludes debt issuance costs of $4$1 and $5 as of March 31,September 30, 2023 and December 31, 2022, respectively.
(3)Represents the pre-hedged rate. Refer to Note 1314 - Financial Instruments for additional information regarding hedging of these borrowings.
(4)Secured assets and obligations held by SPEs.

(5)
In July 2023. the outstanding balance from the April 2022 loan was refinanced into a new loan, resulting in additional net proceeds of approximately $52.
Interest Expense and Income
Interest expense and income were as follows:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Interest expense(1)(2)
Interest expense(1)(2)
$50 $53 
Interest expense(1)(2)
$44 $49 $140 $151 
Interest income(3)
Interest income(3)
57 54 
Interest income(3)
49 55 159 164 
____________
(1)Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income (Loss).
(2)Interest expense of Xerox Corporation included intercompany interest expense associated with the Xerox Holdings Corporation / Xerox Corporation Intercompany Loan of $20 and $20 for the three months ended March 31,September 30, 2023 and 2022, respectively, and $59 and $59 for the nine months ended September 30, 2023 and 2022, respectively.
(3)Includes Financing revenue as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income (Loss).
Xerox 2023 Form 10-Q 2834


Note 1314 – Financial Instruments
Interest Rate Risk Management
We use interest rate swap and interest rate cap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.
Cash Flow Hedges
We use interest rate swaps and caps to manage the exposure to variability in the interest rate payments on our secured loan agreements entered into over the last two years. The interest rate swaps convert the interest paid on certain loans to a fixed amount while the caps limit the maximum amount of interest paid. At March 31,September 30, 2023 there were fourthree interest rate derivatives outstanding as follows:
Secured BorrowingSecured BorrowingDerivative Type
Principal Debt (1)
Notional AmountExpected MaturityPre-Hedged RateHedged RateNet Fair ValueSecured BorrowingDerivative Type
Principal Debt (1)
Notional AmountExpected MaturityPre-Hedged RateHedged RateNet Fair Value
United StatesUnited StatesN/A$345 $— 20246.33 %— %$— United StatesN/A$215 $— 20246.80 %— %$— 
United StatesUnited StatesCap105 101 20246.06 %0.50 %United StatesCap49 51 20246.72 %0.50 %
United StatesCap232 216 20257.79 %4.50 %
CanadaCanadaSwap49 43 20255.86 %2.57 %CanadaSwap84 85 20266.32 %5.19 %— 
FranceFranceCap162 182 20254.14 %3.00 %FranceCap101 132 20255.04 %3.00 %
TotalTotal$893 $542 $Total$449 $268 $
_____________
(1)Excludes debt issuance costs of $4$1 at March 31,September 30, 2023.

No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income (Loss) for these designated cash flow hedges and all components of each derivative's gain or loss were included in the assessment of hedge effectiveness.
A cash flow hedge of an interest rate cap with an asset value of $2 associated with the December 2022 U.S. Secured Borrowing was dedesignated during second quarter 2023 as a result of the early repayment of that debt in the second quarter 2023. The dedesignation resulted in the release of the deferred gain in Accumulated Other Comprehensive Loss and was recorded as part of the Early Extinguishment of Debt. See Secured Borrowings and Collateral in Note 13 – Debt for additional information.
Foreign Exchange Risk Management
We are a global company and we are exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:
Foreign currency-denominated assets and liabilities
Forecasted purchases and sales in foreign currency
At March 31,September 30, 2023 and December 31, 2022, we had outstanding forward exchange and purchased option contracts with gross notional values of $1,301$951 and $1,541 respectively, with terms of less than 12 months. The decrease in the notional value amount is largely due to a decrease in our YEN exposures as a result of a change in the currency terms included in a supplier inventory contract. At March 31,September 30, 2023, approximately 87%92% of the contracts mature within three months, 7%4% mature in three to six months and 6%4% in six to twelve months.
Foreign Currency Cash Flow Hedges
We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income (Loss) for these designated cash flow hedges for all periods presented, and all components of each derivative's gain or loss were included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur. The net liability fair value of these contracts was $2$6 and $4 as of March 31,September 30, 2023 and December 31, 2022, respectively.
During second quarter 2023, as a result of a change in the currency terms included in a supplier inventory contract, forecasted purchases of inventory in YEN were no longer expected. This change resulted in several YEN/USD and YEN/EUR designated cash flow hedges, with a liability value of approximately $2, being dedesignated since the underlying forecasted purchases were no longer probable. Accordingly, the $2 deferred loss in Accumulated Other Comprehensive Loss was reclassified to earnings and recorded in Currency losses, net in the second quarter 2023.
Xerox 2023 Form 10-Q 2935


Summary of Derivative Instruments Fair Value
The following table provides a summary of the fair value amounts of our derivative instruments:
Designation of DerivativesDesignation of DerivativesBalance Sheet LocationMarch 31,
2023
December 31,
2022
Designation of DerivativesBalance Sheet LocationSeptember 30,
2023
December 31,
2022
Derivatives Designated as Hedging InstrumentsDerivatives Designated as Hedging InstrumentsDerivatives Designated as Hedging Instruments
Foreign exchange contracts - forwardsForeign exchange contracts - forwardsOther current assets$$Foreign exchange contracts - forwardsOther current assets$$
Accrued expenses and other current liabilities(5)(9)Accrued expenses and other current liabilities(7)(9)
Interest rate capInterest rate capOther long-term assetsInterest rate capOther long-term assets
Interest rate swapInterest rate swapOther long-term assetsInterest rate swapOther long-term assets— 
Net designated derivative assets$$Net designated derivative (liabilities) assets$(3)$
Derivatives NOT Designated as Hedging InstrumentsDerivatives NOT Designated as Hedging InstrumentsDerivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwardsForeign exchange contracts – forwardsOther current assets$$14 Foreign exchange contracts – forwardsOther current assets$$14 
Accrued expenses and other current liabilities(3)(2)Accrued expenses and other current liabilities(4)(2)
Interest rate capInterest rate capOther long-term assets— Interest rate capOther long-term assets— 
Net undesignated derivative assets$$12 Net undesignated derivative assets$— $12 
Summary of DerivativesSummary of DerivativesTotal Derivative assets$14 $26 Summary of DerivativesTotal Derivative assets$$26 
Total Derivative liabilities(8)(11)Total Derivative liabilities(11)(11)
Net Derivative assets$$15 Net Derivative (liabilities) assets$(3)$15 
Summary of Derivative Instruments Gains (Losses)
Derivative gains and (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).
Designated Derivative Instruments Gains (Losses)
The following table provides a summary of gains (losses) on derivative instruments:instruments in cash flow hedging relationships:
Three Months Ended
March 31,
(Loss) Gain on Derivative Instruments20232022
Cash Flow Hedges - Foreign Exchange Forward Contracts and Options
Derivative loss recognized in OCI (effective portion)$(2)$(15)
Derivative loss reclassified from AOCL to income - Cost of sales (effective portion)(6)(2)
Derivative gain reclassified from AOCL to income - Interest (effective portion)— 
Three Months Ended
September 30,
Nine Months Ended
September 30,
2023202220232022
Derivative Loss Recognized in OCI (Effective Portion)
Foreign exchange contracts - forwards and options$(2)$(3)$(17)$(41)
Total$(2)$(3)$(17)$(41)
Location of Derivative Losses Reclassified from AOCL to Income (Effective Portion)
Cost of sales$(4)$(11)$(18)$(17)
Interest expense— — 
Total$(3)$(11)$(15)$(17)
As of March 31,September 30, 2023, noa net after-tax gain or loss of $4 was recorded in Accumulated other comprehensive loss associated with our cash flow hedging activity.
Non-Designated Derivative Instruments Gains (Losses)
Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the remeasurement of the underlying foreign currency-denominated asset or liability.
The following table provides a summary of gains and (losses) on non-designated derivative instruments:
Derivatives NOT Designated as Hedging InstrumentsDerivatives NOT Designated as Hedging InstrumentsLocation of Derivative Gain (Loss)Three Months Ended
March 31,
Derivatives NOT Designated as Hedging InstrumentsLocation of Derivative Gain (Loss)Three Months Ended
September 30,
Nine Months Ended
September 30,
2023Location of Derivative Gain (Loss)2023202220232022
Foreign exchange contracts – forwardsForeign exchange contracts – forwardsOther expense – Currency gains (losses), net$(5)$(9)Foreign exchange contracts – forwards$$$(25)$(22)
Xerox 2023 Form 10-Q 36


Currency losses, net were $11$6 and $0$1 for the three months ended March 31,September 30, 2023 and 2022, respectively, and were $22 and $2 for nine months ended September 30, 2023 and 2022, respectively. Net currency gains and losses include the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives as well as the remeasurement of foreign currency-denominated assets and liabilities and are included in Other expenses, net.
Xerox 2023 Form 10-Q 30


Note 1415 – Fair Value of Financial Assets and Liabilities
The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs. 
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
AssetsAssetsAssets
Foreign exchange contracts - forwardsForeign exchange contracts - forwards$$19 Foreign exchange contracts - forwards$$19 
Interest rate capInterest rate capInterest rate cap
Interest rate swapInterest rate swapInterest rate swap— 
Deferred compensation plan investments in mutual fundsDeferred compensation plan investments in mutual funds13 15 Deferred compensation plan investments in mutual funds14 15 
TotalTotal$27 $41 Total$22 $41 
LiabilitiesLiabilitiesLiabilities
Foreign exchange contracts - forwardsForeign exchange contracts - forwards$$11 Foreign exchange contracts - forwards$11 $11 
Deferred compensation plan liabilitiesDeferred compensation plan liabilities15 14 Deferred compensation plan liabilities13 14 
TotalTotal$23 $25 Total$24 $25 
We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.
Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for those funds. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections.
Summary of Other Financial Assets and Liabilities
The estimated fair values of our other financial assets and liabilities were as follows:
 March 31, 2023December 31, 2022
 
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Cash and cash equivalents$591 $591 $1,045 $1,045 
Accounts receivable, net818 818 857 857 
Short-term debt and current portion of long-term debt553 555 860 861 
Long-term Debt
Xerox Holdings Corporation1,496 1,337 1,496 1,294 
Xerox Corporation894 704 894 726 
Xerox - Other Subsidiaries(1)
336 338 476 478 
Long-term debt$2,726 $2,379 $2,866 $2,498 
 September 30, 2023December 31, 2022
 
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Cash and cash equivalents$532 $532 $1,045 $1,045 
Accounts receivable, net880 880 857 857 
Short-term debt and current portion of long-term debt870 865 860 861 
Long-term Debt
Xerox Holdings Corporation1,497 1,350 1,496 1,294 
Xerox Corporation1,143 988 894 726 
Xerox - Other Subsidiaries(1)
99 97 476 478 
Long-term debt$2,739 $2,435 $2,866 $2,498 
____________
(1)Represents subsidiaries of Xerox Corporation
The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short-term debt, including the current portion of long-term debt, and Long-term debt was estimated based on the current rates offered to us for debt of similar maturities (Level 2). The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.
Xerox 2023 Form 10-Q 3137


Note 1516 – Employee Benefit Plans
The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:
Three Months Ended March 31,Three Months Ended September 30,
Pension Benefits Pension Benefits
U.S. PlansNon-U.S. PlansRetiree HealthU.S. PlansNon-U.S. PlansRetiree Health
Components of Net Periodic Benefit Costs:Components of Net Periodic Benefit Costs:202320222023202220232022Components of Net Periodic Benefit Costs:202320222023202220232022
Service costService cost$— $— $$$— $— Service cost$— $— $$$$— 
Interest costInterest cost27 20 46 29 Interest cost28 24 47 32 
Expected return on plan assetsExpected return on plan assets(25)(27)(56)(55)— — Expected return on plan assets(24)(22)(55)(58)— — 
Recognized net actuarial loss (gain)Recognized net actuarial loss (gain)(2)— Recognized net actuarial loss (gain)(3)(1)
Amortization of prior service credit— — — (4)(4)
Amortization of prior service cost (credit)Amortization of prior service cost (credit)— — (4)(4)
Recognized settlement lossRecognized settlement loss18 — — — — Recognized settlement loss10 — — — — 
Defined benefit plansDefined benefit plans10 15 (7)(16)(3)(2)Defined benefit plans12 15 (2)(15)(4)(3)
Defined contribution plansDefined contribution plansn/an/aDefined contribution plansn/an/a
Net Periodic Benefit Cost (Credit)Net Periodic Benefit Cost (Credit)14 20 (1)(12)(3)(2)Net Periodic Benefit Cost (Credit)17 20 (12)(4)(3)
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income (Loss):
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive (Loss) Income:Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive (Loss) Income:
Net actuarial (gain) loss(1)
Net actuarial (gain) loss(1)
(7)14 — — — (7)
Net actuarial (gain) loss(1)
(30)27 (1)— (13)
Prior service creditPrior service credit— — — — — (23)Prior service credit— — — — — (10)
Amortization of net actuarial (loss) gainAmortization of net actuarial (loss) gain(8)(22)(1)(6)— Amortization of net actuarial (loss) gain(8)(13)(3)(6)
Amortization of prior service credit— — (1)— 
Amortization of net prior service (cost) creditAmortization of net prior service (cost) credit— — (2)(1)
Total Recognized in Other Comprehensive Income (Loss)(2)
(15)(8)(2)(6)(26)
Total Recognized in Net Periodic Benefit (Credit) Cost and Other Comprehensive Income (Loss)$(1)$12 $(3)$(18)$$(28)
Total Recognized in Other Comprehensive (Loss) Income(2)
Total Recognized in Other Comprehensive (Loss) Income(2)
(38)14 (6)(6)(18)
Total Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive (Loss) IncomeTotal Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive (Loss) Income$(21)$34 $(4)$(18)$$(21)
Nine Months Ended September 30,
Pension Benefits
U.S. PlansNon-U.S. PlansRetiree Health
Components of Net Periodic Benefit Costs:Components of Net Periodic Benefit Costs:202320222023202220232022
Service costService cost$— $$$12 $$
Interest costInterest cost82 68 140 94 
Expected return on plan assetsExpected return on plan assets(73)(73)(162)(172)— — 
Recognized net actuarial loss (gain)Recognized net actuarial loss (gain)11 10 18 (9)(2)
Amortization of prior service cost (credit)Amortization of prior service cost (credit)— — (11)(11)
Recognized settlement lossRecognized settlement loss16 43 — — — — 
Defined benefit plansDefined benefit plans36 49 (6)(47)(12)(6)
Defined contribution plansDefined contribution plans14 15 14 11 n/an/a
Net Periodic Benefit Cost (Credit)Net Periodic Benefit Cost (Credit)50 64 (36)(12)(6)
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive (Loss) Income:Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive (Loss) Income:
Net actuarial loss (gain)(1)
Net actuarial loss (gain)(1)
34 (49)32 (5)(20)
Prior service cost (credit)Prior service cost (credit)— — 36 48 — (33)
Amortization of net actuarial (loss) gainAmortization of net actuarial (loss) gain(27)(53)(8)(18)
Amortization of prior service (cost) creditAmortization of prior service (cost) credit— — (5)(1)11 11 
Total Recognized in Other Comprehensive (Loss) Income(2)
Total Recognized in Other Comprehensive (Loss) Income(2)
(20)(19)(26)61 15 (40)
Total Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive (Loss) IncomeTotal Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive (Loss) Income$30 $45 $(18)$25 $$(46)
_____________
(1)The net actuarial (gain) loss for U.S. Pension Plans primarily reflects (i) the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements.settlements and (ii) adjustments for the actuarial valuation results based on the January 1st plan census data. The 2022non-U.S. net actuarial gain for Retiree Health plans(gain) loss reflects remeasurements related to the first quarterPension Plan amendments in the U.K. in 2023 and 2022, respectively. The Retiree Health Plan's net actuarial gain reflects adjustments for the actuarial valuation results based on the January 1st plan census data in 2023, and remeasurements related to a Plan Amendment for our U.S. Plan.Plan in 2022.
(2)Amounts represent the pre-tax effect included within Other Comprehensive Income (Loss). Income. Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) for related tax effects and the after-tax amounts.
Xerox 2023 Form 10-Q 38


Pension Plan Amendment
In April 2023, our U.K. defined benefit pension plan was amended, at the sole discretion of the Plan Trustees as legally allowed, to increase the capped inflation indexation for the April 2023 pension increase award to 6.5%. This plan amendment resulted in an increase of approximately $36 (GBP 28 million) in the projected benefit obligation (PBO) for this plan (approximately 1.5% of the plan PBO as of December 31, 2022). The associated impacts from the required remeasurement of the plan assets and obligations for updates to discount rates, actual returns and actuarial experience as of the effective date of the amendment resulted in an actuarial gain of $48 (GBP 38 million). Refer to Note 18 - Employee Benefit Plans in the Consolidated Financial Statements included in the 2022 Annual Report for additional information regarding our U.K. defined benefit pension plan including its funding status as of December 31, 2022.
Contributions
The following table summarizes cash contributions to our defined benefit pension plans and retiree health benefit plans:
Three Months Ended
March 31,
Year Ended
December 31,
Nine Months Ended
September 30,
Year Ended
December 31,
20232022Estimated 2023202220232022Estimated 20232022
U.S. plansU.S. plans$$$55 $24 U.S. plans$43 $18 $55 $24 
Non-U.S. plansNon-U.S. plans26 25 81 Non-U.S. plans20 75 25 81 
Total Pension plansTotal Pension plans13 32 80 105 Total Pension plans63 93 80 105 
Retiree HealthRetiree Health25 19 Retiree Health12 13 25 19 
Total Retirement plansTotal Retirement plans$17 $38 $105 $124 Total Retirement plans$75 $106 $105 $124 
Approximately $30 of the estimated 2023 contributions for our U.S. plans are for our U.S. tax-qualified defined benefit plans. However, once the current actuarial valuations and projected results as of the end of the 2022 measurement year are available, actual contributions required to meet the minimum funding requirements during 2023 may change from the current estimate.
Xerox 2023 Form 10-Q 32


Note 1617 – Shareholders’ Equity of Xerox Holdings
(shares in thousands)
The shareholders' equity information presented below reflects the consolidated activity of Xerox Holdings.
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-controlling
Interests
Total
Equity
Common
Stock(1)
Additional Paid-in CapitalTreasury StockRetained Earnings
AOCL(2)
Xerox Holdings Shareholders’ EquityNon-controlling Interests
Total
Equity
Balance at December 31, 2022$156 $1,588 $— $5,136 $(3,537)$3,343 $10 $3,353 
Balance at June 30, 2023Balance at June 30, 2023$157 $1,607 $— $5,057 $(3,437)$3,384 $$3,392 
Comprehensive income (loss), netComprehensive income (loss), net— — — 71 83 154 (1)153 Comprehensive income (loss), net— — — 49 (67)(18)(17)
Cash dividends declared - common(3)
Cash dividends declared - common(3)
— — — (41)— (41)— (41)
Cash dividends declared - common(3)
— — — (32)— (32)— (32)
Cash dividends declared - preferred(4)
Cash dividends declared - preferred(4)
— — — (4)— (4)— (4)
Cash dividends declared - preferred(4)
— — — (4)— (4)— (4)
Stock option and incentive plans, netStock option and incentive plans, net— — — — Stock option and incentive plans, net— 12 — — — 12 — 12 
Payments to acquire treasury stock, including feesPayments to acquire treasury stock, including fees— — (553)— — (553)— (553)
Distributions to noncontrolling interests— — — — — — (1)(1)
Balance at March 31, 2023$157 $1,594 $— $5,162 $(3,454)$3,459 $$3,467 
Balance at September 30, 2023Balance at September 30, 2023$157 $1,619 $(553)$5,070 $(3,504)$2,789 $$2,798 
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-
controlling
Interests
Total
Equity
Balance at December 31, 2021$168 $1,802 $(177)$5,631 $(2,988)$4,436 $$4,443 
Comprehensive loss, net— — — (56)(44)(100)(1)(101)
Cash dividends declared - common(3)
— — — (39)— (39)— (39)
Cash dividends declared - preferred(4)
— — — (4)— (4)— (4)
Stock option and incentive plans, net— — — — — 
Payments to acquire treasury stock, including fees— — (113)— — (113)— (113)
Cancellation of treasury stock(12)(246)258 — — — — — 
Distributions to noncontrolling interests— — — — — — (1)(1)
Balance at March 31, 2022$156 $1,560 $(32)$5,532 $(3,032)$4,184 $$4,189 

Xerox 2023 Form 10-Q 39


Common
Stock(1)
Additional Paid-in CapitalTreasury StockRetained Earnings
AOCL(2)
Xerox Holdings Shareholders’ EquityNon- controlling Interests
Total
Equity
Balance at June 30, 2022$155 $1,564 $— $5,484 $(3,330)$3,873 $$3,882 
Comprehensive (loss) income, net— — — (383)(217)(600)(599)
Cash dividends declared - common(3)
— — — (40)— (40)— (40)
Cash dividends declared - preferred(4)
— — — (4)— (4)— (4)
Stock option and incentive plans, net13 — — — 14 — 14 
Investment from noncontrolling interests— — — — — — 
Balance at September 30, 2022$156 $1,577 $— $5,057 $(3,547)$3,243 $11 $3,254 
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-controlling
Interests
Total
Equity
Balance at December 31, 2022$156 $1,588 $— $5,136 $(3,537)$3,343 $10 $3,353 
Comprehensive income, net— — — 59 33 92 93 
Cash dividends declared - common(3)
— — — (114)— (114)— (114)
Cash dividends declared - preferred(4)
— — — (11)— (11)— (11)
Stock option and incentive plans, net31 — — — 32 — 32 
Payments to acquire treasury stock, including fees— — (553)— — (553)— (553)
Distributions to noncontrolling interests— — — — — — (2)(2)
Balance at September 30, 2023$157 $1,619 $(553)$5,070 $(3,504)$2,789 $$2,798 
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-
controlling
Interests
Total
Equity
Balance at December 31, 2021$168 $1,802 $(177)$5,631 $(2,988)$4,436 $$4,443 
Comprehensive loss, net— — — (443)(559)(1,002)(1)(1,003)
Cash dividends declared - common(3)
— — — (120)— (120)— (120)
Cash dividends declared - preferred(4)
— — — (11)— (11)— (11)
Stock option and incentive plans, net51 — — — 53 — 53 
Payments to acquire treasury stock, including fees— — (113)— — (113)— (113)
Cancellation of treasury stock(14)(276)290 — — — — — 
Investment from noncontrolling interests— — — — — — 
Distributions to noncontrolling interests— — — — — — (1)(1)
Balance at September 30, 2022$156 $1,577 $— $5,057 $(3,547)$3,243 $11 $3,254 
_____________
(1)Common Stock has a par value of $1 per share.
(2)Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) for the components of AOCL.
(3)Cash dividends declared on common stock for the three and nine months ended March 31,September 30, 2023 and 2022 were $0.25 per share, respectively, and $0.75 per share, respectively.
(4)Cash dividends declared on preferred stock for the three and nine months ended March 31,September 30, 2023 and 2022 were $20.00 per share, respectively, and $60.00 per share, respectively.
Xerox 2023 Form 10-Q 40


Common Stock and Treasury Stock
The following is a summary of the changes in Common and Treasury stock shares:
Common Stock Shares
Common Stock SharesTreasury Stock Shares
Balance at December 31, 2022155,781 — 
Stock based compensation plans, net1,177 — 
Balance at March 31, 2023156,958 — 
Stock based compensation plans, net147 — 
Balance at June 30, 2023157,105 — 
Stock based compensation plans, net46 — 
Acquisition of Treasury stock— 34,245 
Balance at September 30, 2023157,151 34,245 
Icahn Share Repurchase
On September 28, 2023, Xerox Holdings Corporation entered into a share purchase agreement (the Purchase Agreement) with Carl C. Icahn and certain of his affiliates (Icahn Parties) pursuant to which the Company agreed to purchase an aggregate of approximately 34 million shares of the Company’s Common Stock, at a price of $15.84 per share, the closing price on September 27, 2023, the last full trading day prior to the execution of the Purchase Agreement, for an aggregate purchase price of approximately $542. The purchase was completed and settled on September 28, 2023 and was funded by a $555 Credit Agreement with Jefferies Finance LLC (Jefferies Finance), as the Administrative Agent, Collateral Agent and Lender (Refer to Note 13 – Debt for additional information regarding the Loan Facility). Aggregate fees associated with the repurchase were approximately $11 ($2 paid through the third quarter 2023) and include the 1% excise tax on net share repurchases as required by the Inflation Reduction Act of 2022. The costs incurred are included as part of the cost of Treasury Stock.
Treasury Stock Shares
Balance at December 31, 2022155,781 — 
Stock based compensation plans, net1,177 — 
Balance at March 31, 2023156,958 — 
Xerox 2023 Form 10-Q 3341


Note 1718 – Shareholder's Equity of Xerox
The shareholder's equity information presented below reflects the consolidated activity of Xerox.
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2022$3,693 $3,427 $(3,537)$3,583 $10 $3,593 
Comprehensive income (loss), net— 71 83 154 (1)153 
Dividends declared to parent— (43)— (43)— (43)
Transfers from parent— — — 
Distributions to noncontrolling interests— — — — (1)(1)
Balance at March 31, 2023$3,695 $3,455 $(3,454)$3,696 $$3,704 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at June 30, 2023$3,708 $3,351 $(3,437)$3,622 $$3,630 
Comprehensive income (loss), net— 49 (67)(18)(17)
Dividends declared to parent— (34)— (34)— (34)
Transfers to parent(550)— — (550)— (550)
Balance at September 30, 2023$3,158 $3,366 $(3,504)$3,020 $$3,029 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2021$3,202 $4,476 $(2,988)$4,690 $$4,697 
Comprehensive loss, net— (56)(44)(100)(1)(101)
Dividends declared to parent— (549)— (549)— (549)
Transfers from parent390 — — 390 — 390 
Distributions to noncontrolling interests— — — — (1)(1)
Balance at March 31, 2022$3,592 $3,871 $(3,032)$4,431 $$4,436 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's Equity
Non-
controlling
Interests
Total
Equity
Balance at June 30, 2022$3,630 $3,820 $(3,330)$4,120 $$4,129 
Comprehensive (loss) income, net— (383)(217)(600)(599)
Dividends declared to parent— (49)— (49)— (49)
Transfers from parent13 — — 13 — 13 
Investment from noncontrolling interests— — — — 
Balance at September 30, 2022$3,643 $3,388 $(3,547)$3,484 $11 $3,495 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2022$3,693 $3,427 $(3,537)$3,583 $10 $3,593 
Comprehensive income, net— 59 33 92 93 
Dividends declared to parent— (120)— (120)— (120)
Transfers to parent(535)— — (535)— (535)
Distributions to noncontrolling interests— — — — (2)(2)
Balance at September 30, 2023$3,158 $3,366 $(3,504)$3,020 $$3,029 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2021$3,202 $4,476 $(2,988)$4,690 $$4,697 
Comprehensive loss, net— (443)(559)(1,002)(1)(1,003)
Dividends declared to parent— (645)— (645)— (645)
Transfers from parent441 — — 441 — 441 
Investment from noncontrolling interests— — — — 
Distributions to noncontrolling interests— — — — (1)(1)
Balance at September 30, 2022$3,643 $3,388 $(3,547)$3,484 $11 $3,495 
_____________
(1)Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) for the components of AOCL.
Xerox 2023 Form 10-Q 3442


Note 1819 – Other Comprehensive (Loss) Income (Loss)
Other Comprehensive (Loss) Income (Loss) is comprised of the following:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
202320222023202220232022
Pre-taxNet of TaxPre-taxNet of TaxPre-taxNet of TaxPre-taxNet of TaxPre-taxNet of TaxPre-taxNet of Tax
Translation Adjustments Gains (Losses)$92 $92 $(71)$(72)
Translation Adjustments (Losses) GainsTranslation Adjustments (Losses) Gains$(122)$(122)$(280)$(277)$19 $19 $(646)$(636)
Unrealized (Losses) GainsUnrealized (Losses) GainsUnrealized (Losses) Gains
Changes in fair value of cash flow hedges lossesChanges in fair value of cash flow hedges losses(2)(2)(15)(13)Changes in fair value of cash flow hedges losses(2)(2)(3)(3)(17)(15)(41)(32)
Changes in cash flow hedges reclassed to earnings(1)
Changes in cash flow hedges reclassed to earnings(1)
Changes in cash flow hedges reclassed to earnings(1)
11 15 15 17 13 
Net Unrealized Gains (Losses)Net Unrealized Gains (Losses)(13)(11)Net Unrealized Gains (Losses)(2)— (24)(19)
Defined Benefit Plans Gains (Losses)Defined Benefit Plans Gains (Losses)Defined Benefit Plans Gains (Losses)
Net actuarial/prior service gains16 12 
Net actuarial/prior service gains (losses)Net actuarial/prior service gains (losses)31 23 (5)(4)11 (61)(47)
Prior service amortization(2)
Prior service amortization(2)
(3)(2)(4)(3)
Prior service amortization(2)
(2)(2)(3)(3)(6)(4)(10)(8)
Actuarial loss amortization/settlement(2)
Actuarial loss amortization/settlement(2)
28 21 
Actuarial loss amortization/settlement(2)
18 14 26 20 69 52 
Other (losses) gains(3)
(22)(22)
Changes in Defined Benefit Plans (Losses) Gains(11)(14)49 39 
Other gains (losses)(3)
Other gains (losses)(3)
27 27 47 47 (10)(10)99 99 
Changes in Defined Benefit Plans GainsChanges in Defined Benefit Plans Gains64 55 57 54 21 14 97 96 
Other Comprehensive Income (Loss)84 82 (35)(44)
Less: Other comprehensive loss attributable to noncontrolling interests(1)(1)— — 
Other Comprehensive Income (Loss) Attributable to Xerox Holdings/Xerox$85 $83 $(35)$(44)
Other Comprehensive (Loss) IncomeOther Comprehensive (Loss) Income(57)(66)(215)(217)38 33 (573)(559)
Less: Other comprehensive income attributable to noncontrolling interestsLess: Other comprehensive income attributable to noncontrolling interests— — — — — — 
Other Comprehensive (Loss) Income Attributable to Xerox Holdings/XeroxOther Comprehensive (Loss) Income Attributable to Xerox Holdings/Xerox$(58)$(67)$(215)$(217)$38 $33 $(573)$(559)
____________
(1)Reclassified to Cost of sales - refer to Note 1314 - Financial Instruments for additional information regarding our cash flow hedges.
(2)Reclassified to Total Net Periodic Benefit Cost - refer to Note 1516 - Employee Benefit Plans for additional information.
(3)Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.
Accumulated Other Comprehensive Loss (AOCL)
AOCL is comprised of the following:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Cumulative translation adjustmentsCumulative translation adjustments$(2,144)$(2,237)Cumulative translation adjustments$(2,218)$(2,237)
Other unrealized losses, netOther unrealized losses, net— (4)Other unrealized losses, net(4)(4)
Benefit plans net actuarial losses and prior service creditsBenefit plans net actuarial losses and prior service credits(1,310)(1,296)Benefit plans net actuarial losses and prior service credits(1,282)(1,296)
Total Accumulated Other Comprehensive Loss Attributable to Xerox Holdings/XeroxTotal Accumulated Other Comprehensive Loss Attributable to Xerox Holdings/Xerox$(3,454)$(3,537)Total Accumulated Other Comprehensive Loss Attributable to Xerox Holdings/Xerox$(3,504)$(3,537)
Xerox 2023 Form 10-Q 3543


Note 1920 – Earnings (Loss) per Share
(shares in thousands)
The following table sets forth the computation of basic and diluted earnings (loss) per share of Xerox Holdings Corporation's common stock:
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
20232022 2023202220232022
Basic Earnings (Loss) per ShareBasic Earnings (Loss) per ShareBasic Earnings (Loss) per Share
Net Income (Loss) Attributable to Xerox HoldingsNet Income (Loss) Attributable to Xerox Holdings$71 $(56)Net Income (Loss) Attributable to Xerox Holdings$49 $(383)$59 $(443)
Accrued dividends on preferred stockAccrued dividends on preferred stock(4)(4)Accrued dividends on preferred stock(4)(4)(11)(11)
Adjusted Net income (loss) available to common shareholdersAdjusted Net income (loss) available to common shareholders$67 $(60)Adjusted Net income (loss) available to common shareholders$45 $(387)$48 $(454)
Weighted average common shares outstandingWeighted average common shares outstanding156,661 156,362 Weighted average common shares outstanding157,132 155,697 156,914 155,799 
Basic Earnings (Loss) per ShareBasic Earnings (Loss) per Share$0.43 $(0.38)Basic Earnings (Loss) per Share$0.29 $(2.48)$0.31 $(2.91)
Diluted Earnings (Loss) per ShareDiluted Earnings (Loss) per ShareDiluted Earnings (Loss) per Share
Net Income (Loss) Attributable to Xerox HoldingsNet Income (Loss) Attributable to Xerox Holdings$71 $(56)Net Income (Loss) Attributable to Xerox Holdings$49 $(383)$59 $(443)
Accrued dividends on preferred stockAccrued dividends on preferred stock(4)(4)Accrued dividends on preferred stock(4)(4)(11)(11)
Adjusted Net income (loss) available to common shareholdersAdjusted Net income (loss) available to common shareholders$67 $(60)Adjusted Net income (loss) available to common shareholders$45 $(387)$48 $(454)
Weighted average common shares outstandingWeighted average common shares outstanding156,661 156,362 Weighted average common shares outstanding157,132 155,697 156,914 155,799 
Common shares issuable with respect to:Common shares issuable with respect to:Common shares issuable with respect to:
Stock optionsStock options— — Stock options— — — — 
Restricted stock and performance sharesRestricted stock and performance shares1,085 — Restricted stock and performance shares1,761 — 1,305 — 
Convertible preferred stockConvertible preferred stock— — Convertible preferred stock— — — — 
Adjusted weighted average common shares outstandingAdjusted weighted average common shares outstanding157,746 156,362 Adjusted weighted average common shares outstanding158,893 155,697 158,219 155,799 
Diluted Earnings (Loss) per ShareDiluted Earnings (Loss) per Share$0.43 $(0.38)Diluted Earnings (Loss) per Share$0.28 $(2.48)$0.30 $(2.91)
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:
Stock optionsStock options561 612 Stock options245 598 245 598 
Restricted stock and performance sharesRestricted stock and performance shares6,402 6,470 Restricted stock and performance shares5,233 5,222 5,688 5,222 
Convertible preferred stockConvertible preferred stock6,742 6,742 Convertible preferred stock6,742 6,742 6,742 6,742 
Total Anti-Dilutive SecuritiesTotal Anti-Dilutive Securities13,705 13,824 Total Anti-Dilutive Securities12,220 12,562 12,675 12,562 
Dividends per Common ShareDividends per Common Share$0.25 $0.25 Dividends per Common Share$0.25 $0.25 $0.75 $0.75 
Xerox 2023 Form 10-Q 3644


Note 2021 – Contingencies and Litigation
Legal Matters
We are involved in a variety of claims, lawsuits, investigations and proceedings concerning: securities law; governmental entity contracting; servicing and procurement law; intellectual property law; environmental law; employment law; the Employee Retirement Income Security Act (ERISA); and other laws and regulations. We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.
Brazil Contingencies
Our Brazilian operations have received or been the subject of numerous governmental assessments related to indirect and other taxes. The tax matters principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our positions. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows. Below is a summary of our Brazilian tax contingencies:
March 31,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Tax contingency - unreservedTax contingency - unreserved$361 $340 Tax contingency - unreserved$360 $340 
Escrow cash depositsEscrow cash deposits38 36 Escrow cash deposits23 36 
Surety bondsSurety bonds82 80 Surety bonds98 80 
Letters of creditLetters of credit39 63 Letters of credit32 63 
Liens on Brazilian assetsLiens on Brazilian assets— — Liens on Brazilian assets— — 
The increase in the unreserved portion of the tax contingency, inclusive of any related interest, was primarily due to currency and interest. With respect to the unreserved tax contingency, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the Company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute, as well as, additional surety bonds and letters of credit, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens on assets would be removed to the extent the matters are resolved in our favor. We are also involved in certain disputes with contract and former employees. Exposures related to labor matters are not material for the periods presented. We routinely assess all these matters as to the probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.
Litigation
Miami Firefighters’ Relief & Pension Fund v. Icahn, et al.:
On December 13, 2019, alleged shareholder Miami Firefighters’ Relief & Pension Fund (Miami Firefighters) filed a derivative complaint in New York State Supreme Court, New York County on behalf of Xerox Holdings Corporation (Xerox Holdings) against Carl Icahn and his affiliated entities High River Limited Partnership and Icahn Capital LP (the Icahn defendants), Xerox Holdings, and all then-current Xerox Holdings directors (the Directors). Xerox Holdings was named as a nominal defendant in the case but no monetary damages are sought against it. Miami Firefighters alleges: breach of fiduciary duty of loyalty against the Icahn defendants; breach of contract against the Icahn defendants (for purchasing HP stock in violation of Icahn’s confidentiality agreement with Xerox Holdings); unjust enrichment against the Icahn defendants; and breach of fiduciary duty of loyalty against the Directors (for any consent to the Icahn defendants’ purchases of HP common stock while Xerox Holdings was considering acquiring HP). Miami Firefighters seeks a judgment of breach of fiduciary duties against the Icahn defendants and the Directors, and disgorgement to Xerox Holdings of profits Icahn Capital and High River earned from trading in HP
Xerox 2023 Form 10-Q 3745


stock. This action was consolidated with a similar action brought by Steven J. Reynolds against the same parties in the same court. Miami Firefighters’ counsel has been designated as lead counsel in the consolidated action.
Claims asserted against the Directors were later dismissed.
In December 2021, the Xerox Holdings Board approved the formation of a Special Litigation Committee (SLC) to investigate and evaluate Miami Firefighters' claims and determine the course of action that would be in the best interests of the Company and its shareholders. The SLC concluded that the claims were without merit and pursuing them would not be in the best interest of Xerox or its shareholders. The SLC's request that those claims be dismissed is pending before a New York state appellate court.
Xerox Holdings Corporation v. Factory Mutual Insurance Company and Related Actions:
On March 10, 2021, Xerox Holdings Corporation (Xerox Holdings) filed a complaint for breach of contract and declaratory judgment against Factory Mutual Insurance Company (FM) in Rhode Island Superior Court, Providence County seeking insurance coverage for business interruption losses resulting from the coronavirus/COVID-19 pandemic. Xerox Holdings alleges that FM agreed to provide Xerox Holdings with up to $1 billion in per-occurrence coverage for losses resulting from pandemic-related loss or damage to certain real and other property, including business interruption loss resulting from insured property damage; that Xerox Holdings’ worldwide actual and projected losses through the end of 2020 totaled in excess of $300; and that FM incorrectly denied coverage for those losses. Xerox Holdings seeks full coverage of costs and losses under FM’s policy. Subsidiaries of Xerox Holdings filed similar complaints and related requests for arbitration in Toronto, London, and Amsterdam for Canadian, UK and European losses.
The parties have agreed to stay all non-U.S. proceedings pending the outcome of the U.S. litigation. The U.S. litigation is in abeyance as the Rhode Island Supreme Court prepares to hear another COVID-19 insurance coverage case against a FM affiliate with overlapping legal issues.
Guarantees
We have issued or provided approximately $238$246 of guarantees as of March 31,September 30, 2023 in the form of letters of credit or surety bonds issued to i) support certain insurance programs; ii) support our obligations related to the Brazil contingencies; iii) support our obligations related to our U.K. pension plans; and iv) support certain contracts, primarily with public sector customers, which require us to provide a surety bond as a guarantee of our performance of contractual obligations.
In general, we would only be liable for the amount of these guarantees in the event we, or one of our direct or indirect subsidiaries whose obligations we have guaranteed, defaulted in performing our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.
Note 21 – Subsequent Event
Donation of Palo Alto Research Center (PARC)
On April 29, 2023, Xerox completed the donation of its Palo Alto Research Center (PARC) subsidiary to SRI International (SRI), a nonprofit research institute. The donation enables Xerox to focus on its core businesses and prioritize growth through its business technology solutions for customers in Print, as well as Digital Services and IT Services. The donation also allows PARC to reach its full potential through SRI’s resources and deep-tech expertise that will enable PARC to focus exclusively on the development of pioneering new technologies. The majority of patents held by PARC will be retained by Xerox with a perpetual license to use those patents being provided to SRI. Xerox, at its option, will also continue to receive certain research services from SRI. At this time, we are still evaluating the financial impact of the donation including the valuation of the business, the required allocation of goodwill and associated income tax benefit, which could result in a material non-cash loss on disposal, net of any related tax benefit. The donation is not expected to materially impact future results of operations or cash flows of the Company.



Xerox 2023 Form 10-Q 3846


ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Throughout the Management’s Discussion and Analysis (MD&A) that follows, references to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries, while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” and the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to "Xerox Holdings Corporation" refer to the stand-alone parent company and do not include its subsidiaries. References to "Xerox Corporation" refer to the stand-alone company and do not include its subsidiaries.
Currently, Xerox Holdings' primary direct operating subsidiary is Xerox and Xerox reflects nearly all of Xerox Holdings' operations. Accordingly, the following MD&A primarily focuses on the operations of Xerox and is intended to help the reader understand Xerox's business and its results of operations and financial condition. The MD&A is provided as a supplement to, and should be read in conjunction with, the Condensed Consolidated Financial Statements and the accompanying notes. Throughout this MD&A, references are made to various notes in the Condensed Consolidated Financial Statements which appear in Item 1 of this combined Quarterly Report on Form 10-Q (this Form 10-Q), and the information contained in such notes is incorporated by reference into the MD&A in the places where such references are made.
Xerox Holdings' other direct subsidiary is Xerox Ventures LLC, which was established in 2021 solely to invest in startups and early/mid-stage growth companies aligned with the Company’s innovation focus areas and targeted adjacencies. In January of 2023, all Xerox Ventures LLC investments were transferred and are held by Xerox Ventures Fund I, LLC, a subsidiary of Xerox Ventures LLC. Xerox Ventures Fund I, LLC had investments of approximately $24 million at March 31,September 30, 2023. Due to its immaterial nature, and for ease of discussion, Xerox Ventures LLC's results are included within the following discussion.
Currency Impact
To understand the trends in the business, we believe that it is helpful to analyze the impact of changes in the translation of foreign currencies into U.S. Dollars on revenue and expenses. We refer to this analysis as "constant currency," “currency impact” or “the impact from currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is the local country currency. We do not hedge the translation effect of revenues or expenses denominated in currencies where the local currency is the functional currency. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.
Overview
Balanced execution drove growthIn the third quarter 2023, earnings and cash flow grew despite a decline in revenue, evidencing an ability to manage profitability amid fluctuations in revenue through strategic initiatives, cost efficiency actions and profitsproductivity. The decline in revenue for the first quarter. Amid a challenging operating environment, Xerox remains focused on the execution of ourthird quarter 2023 priorities and the goal of delivering client success through products and services that address the productivity challenges of today’s hybrid workplace. Demand for our print equipment and related services remains resilient despite continued economic uncertainty, as evidenced by another quarter of growthreflects declines in both equipmentcertain transactional low-margin post-sale revenue and constant currency1 Post sale revenue, which included a benefit from prior year acquisitions. Consistent with recent quarters, we are seeing isolated pockets of softer installation activity - often the result of delays in project deployments rather than order reductions. This softness, however, is being offset by continued strength in our office print business, particularly for state and local government, education and mid-market accounts,categories, as well as strengthdeclines in revenue associated with strategic actions put in place to simplify our print and digital service offerings. As a result, we continue to expectbusiness, partially offset by a stable revenuedemand for our products and demand outlook for the full year.services.
Equipment sales revenue of $391$386 million in firstthe third quarter 2023 increased 24.5%declined 1.0% in actual currency, and 27.0%or 2.1% in constant currency1 as compared, primarily due to the prior year. Growthyear reduction in backlog2. Consistent with recent quarters, revenue trends outpaced equipment installation activity, due to favorable product and geographic mix, as well as higher prices. This was driven by better availability of productparticularly true with our A3 products, which experienced unfavorable geographic mix effects in both the Americas and EMEA, particularly for our higher margin A3 devices and production equipment. Backlogprior year due to backlog2 reductions in EMEA. Entry A4 installations were lower again this quarter, due to the ongoing normalization of work-from-home trends. Post sale revenue of $1,266 million declined for the third consecutive quarter as supply chain conditions further normalized. Post-sale revenue declined 2.2%7.0% in actual currency and increased 0.5%or 9.0% in constant currency1. Post-sale growth in constant currency1 wasPost sale declines were primarily driven by growthreductions in consumablestransactional items, most notably a significant decline in lower-margin paper sales and contractual printIT endpoint devices. Post sale revenue was further impacted by the termination of Fuji royalty income and digital services3, including the acquisition of Go Inspire, partially offset byspecific strategic actions, resulting in lower sales of IT Hardware.financing and PARC revenue.
Pre-tax income increased year-over-year primarily due to the Goodwill impairment charge in the prior year period and adjustedlower RD&E expenses, Other expenses, net and Restructuring and related costs, net. Adjusted1 operating income were bothwas up slightly year-over-year as the effects of lower revenue and gross profit, along with higher year-over-year, primarily due to increased revenues as well the benefits from continued cost reduction actions, supply chain-related cost improvements, price increasesincentive compensation and lower bad debt expense due to reserve releases. We expect to deliver low-to-mid single digit grossexpenses, were offset by ongoing operating cost efficiencies for the year, driven by continuous productivity improvement and specific cost reductions.pricing actions.
Xerox 2023 Form 10-Q 3947


Segment Reporting Change
During the second quarter of 2023, the Company recast FITTLE’s segment revenues and profits measures to reflect the recent strategic shift in the Company’s approach to funding FITTLE through finance receivable funding agreements that involve the sale of lease receivables. Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding this reporting change.
Donation of Palo Alto Research Center (PARC)
On April 29, 2023, Xerox completed the donation of its Palo Alto Research Center (PARC) subsidiary to SRIStanford Research Institute International (SRI), a nonprofit research institute. Refer to Note 216 - Subsequent EventDivestiture in the Condensed Consolidated Financial Statements for additional information regarding this donation.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services offerings. First quarter 2023 backlog of $179 million excludes sales orders from Russia and Powerland Computers Ltd.
(3)Includes revenue from Services, maintenance and rentals.
FirstThird Quarter 2023 Review
Total revenue of $1.72$1.65 billion for firstthird quarter 2023 increased 2.8%decreased 5.7% from firstthird quarter 2022, which included a 2.2-percentage1.7-percentage point benefit from acquisitions, offset by a 2.7-percentage point adverse impact from currency. Total revenue reflected a decrease of 2.2% in Post sale revenue,$5.12 billion for the nine months ended September 30, 2023 decreased 0.9% as compared to the prior year period, which included a 2.7-percentage0.3-percentage point adverse impact from currency, offset byas well as a 2.8-percentage1.1-percentage point benefit from acquisitions. Equipment sales revenue increased 24.5%, which included a 2.5-percentage point adverse impact from currency.an acquisition.
Net income (loss) attributable to Xerox Holdings and adjusted1 Net income (loss) attributable to Xerox Holdings were as follows:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)20232022B/(W)(in millions)20232022B/(W)20232022B/(W)
Net Income (Loss) Attributable to Xerox HoldingsNet Income (Loss) Attributable to Xerox Holdings$71 $(56)$127 Net Income (Loss) Attributable to Xerox Holdings$49 $(383)$432 $59 $(443)$502 
Adjusted(1) Net income (loss) attributable to Xerox Holdings
82 (14)96 
Adjusted(1) Net income attributable to Xerox Holdings
Adjusted(1) Net income attributable to Xerox Holdings
77 33 44 231 43 188 
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
First
Third quarter 2023 Net income attributable to Xerox Holdings of $71 million was an increase of $127$49 million as compared to firstthe third quarter 2022 Net loss(loss) attributable to Xerox Holdings of $56$(383) million. The increase in Net Income is primarily reflects higher revenues and gross margin,due to the Goodwill impairment charge in the prior year period, as well as the impact of lower supply chain-related costs, a lower rate of investments in new businesses, lower bad debt provisions, primarily due to reserve releases, lowerRD&E expenses, Other expenses, net, and Restructuring and related costs, net, and lower Other expenses, net, all of whichnet. These favorable impacts were partially offset by lower revenue and gross profit, as well as higher Income tax expense. FirstThird quarter 2023 Adjusted1 Net income attributable to Xerox Holdings of $82$77 million increased $96$44 million as compared to the prior year period, primarily reflecting lower RD&E expenses, Other expenses, net and Income tax expense. These favorable impacts were partially offset by lower revenue and gross profit.
Net income attributable to Xerox Holdings for the nine months ended September 30, 2023 was $59 million as compared to a Net (loss) attributable to Xerox Holdings of $(443) million in the prior year period. The increase in Net Income is primarily due to higher revenues and gross margin,the Goodwill impairment charge in the prior year period, as well as higher gross profit, which includes the impact of lower supply chain-related costs, a lower rate of investments in new businesses,Selling, administrative and general expenses, lower RD&E expenses, and lower bad debt provisions, primarily due to reserve releases, all of whichOther expenses, net. These favorable impacts were partially offset by the after-tax PARC donation charge of $92 million ($132 million pre-tax) in the second quarter 2023, as well as lower revenues and higher Income tax expense. Adjusted1 Net income attributable to Xerox Holdings for the nine months ended September 30, 2023 of $231 million increased $188 million as compared to the prior year period, primarily reflecting higher gross profit, which includes the impact of lower supply chain-related costs, as well as lower Selling, administrative and general expenses, RD&E expenses, and Other expenses, net. These favorable impacts were partially offset by lower revenue and higher Income tax expense.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Xerox 2023 Form 10-Q 48


A summary of our segments - Print and Other and Financing (FITTLE) - is as follows:
Three Months Ended March 31,% of TotalThree Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)20232022% Change20232022(in millions)20232022% Change20232022% Change
RevenueRevenueRevenue
Print and Other Print and Other$1,613 $1,550 4.1 %94 %93 % Print and Other$1,575 $1,676 (6.0)%$4,885 $4,942 (1.2)%
FITTLE FITTLE154 158 (2.5)%%% FITTLE98 98 — %301 292 3.1 %
Intersegment Elimination(1)
Intersegment Elimination(1)
(52)(40)30.0 %(3)%(2)%
Intersegment Elimination(1)
(21)(23)(8.7)%(65)(68)(4.4)%
Total RevenueTotal Revenue$1,715 $1,668 2.8 %100 %100 %Total Revenue$1,652 $1,751 (5.7)%$5,121 $5,166 (0.9)%
ProfitProfitProfit
Print and Other Print and Other$106 $(20)nm90 %nm Print and Other$64 $63 1.6 %$271 $81 nm
FITTLE FITTLE12 17 (29.4)%10 %nm FITTLEnm22 16 37.5 %
Total ProfitTotal Profit$118 $(3)nm100 %nmTotal Profit$68 $65 4.6 %$293 $97 nm
____________________________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
nm - Change is not meaningful.
Xerox 2023 Form 10-Q 40


Cash flows from operating activities during the threenine months ended March 31,September 30, 2023 was a source of $78$297 million and increased $12$324 million as compared to the prior year period, primarily related to higher net income as well as proceeds of approximately $850 million from the on-going sales of finance receivables under the Receivable Funding Agreement,finance receivables funding agreement, partially offset by higher finance receivable originations, and an increased use of cash for working capital1. Cash used inprovided by investing activities during the threenine months ended March 31,September 30, 2023 was $17$3 million, primarily reflecting gains from sales of non-core surplus business assets of $40 million, partially offset by capital expenditures of $8$27 million and acquisitions of $7 million and $3 million of noncontrolling investments as part of our corporate venture capital fund.million. Cash used in financing activities during the threenine months ended March 31,September 30, 2023 was $505$819 million primarily reflecting $544 million of share repurchases, as well as net debt payments of $131 million. Net debt payments include payments of $644 million on existing secured financing arrangements, which includes the early repayment of $185 million on a U.S. secured borrowing, and $300 million for Senior Notes that matured in 2023,2023. These payments were partially offset by net proceeds of $152$549 million on existing secured financing arrangementsfrom the Bridge Loan Facility, which was used to fund the share repurchase, net proceeds of $213 million from the new Asset Based Loan Facility (ABL), and net proceeds of $52 million from the refinance of our Canadian securitization. The remaining use of cash was for dividend payments of $45$131 million.
____________________________
(1)Working capital, net reflects Accounts receivable, Billed portion of finance receivables, Inventories and Accounts payable.
We continue to expect total Revenue to be flat to down low-single-digits in constant currency1 for full-year 2023. There continues to be momentum in demand for our products and services in the Americas, particularly for our faster-growing Digital Services. However, during third quarter 2023 there has been a mild softening of demand in our European markets, reflecting weaker macroeconomic conditions. As a result, revenue is expected to come in at the lower end of the expected range. The Company expects a difficult equipment sales revenue comparison in the fourth quarter 2023 due to the significant prior year reduction in backlog2. Further, the headwinds affecting post sale revenue in third quarter 2023 are expected to persist in fourth quarter 2023. We also continueDue to better-than-expected profitability, reflecting the successful implementation of ongoing cost efficiency programs and a focus on generating profitable revenue, we expect full-year 2023 pre-tax and adjusted1 operating income and margin to increase over 2022 levels, with a slightly higher increase expected for adjusted1 operating margin reflecting better than expected profitability in the first quarter of 2023 and the success of ongoing efficiency programs.margin. Lastly, we continue to expect Operating cash flows to be at least $550$650 million which reflects the benefits of FITTLE's finance receivables funding agreement, and capital expenditures to be approximately $50 million. Our capital allocation policy of returning at least 50% of free cash flow2 to shareholders remains unchanged.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Free cash flowOrder backlog is Net cash provided by operating activities less capital expenditures.

measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services offerings.
Xerox 2023 Form 10-Q 4149


Financial Review
Revenues
Three Months Ended
March 31,
% of Total RevenueThree Months Ended
September 30,
Nine Months Ended
September 30,
% of Total Revenue
(in millions)(in millions)20232022% ChangeCC % Change20232022(in millions)20232022% ChangeCC % Change20232022% ChangeCC % Change20232022
Equipment salesEquipment sales$391 $314 24.5 %27.0 %23 %19 %Equipment sales$386 $390 (1.0)%(2.1)%$1,197 $1,070 11.9 %12.1 %23 %21 %
Post sale revenuePost sale revenue1,324 1,354 (2.2)%0.5 %77 %81 %Post sale revenue1,266 1,361 (7.0)%(9.0)%3,924 4,096 (4.2)%(3.9)%77 %79 %
Total RevenueTotal Revenue$1,715 $1,668 2.8 %5.5 %100 %100 %Total Revenue$1,652 $1,751 (5.7)%(7.4)%$5,121 $5,166 (0.9)%(0.6)%100 %100 %
Reconciliation to Condensed Consolidated Statements of Income (Loss):Reconciliation to Condensed Consolidated Statements of Income (Loss):Reconciliation to Condensed Consolidated Statements of Income (Loss):
SalesSales$659 $592 11.3 %13.1 %Sales$644 $690 (6.7)%(8.5)%$1,999 $1,949 2.6 %2.4 %
Less: Supplies, paper and other salesLess: Supplies, paper and other sales(268)(278)(3.6)%(2.6)%Less: Supplies, paper and other sales(258)(300)(14.0)%(16.7)%(802)(879)(8.8)%(9.4)%
Equipment salesEquipment sales$391 $314 24.5 %27.0 %Equipment sales$386 $390 (1.0)%(2.1)%$1,197 $1,070 11.9 %12.1 %
Services, maintenance and rentalsServices, maintenance and rentals$1,004 $1,023 (1.9)%1.4 %Services, maintenance and rentals$962 $1,010 (4.8)%(6.4)%$2,975 $3,061 (2.8)%(2.2)%
Add: Supplies, paper and other salesAdd: Supplies, paper and other sales268 278 (3.6)%(2.6)%Add: Supplies, paper and other sales258 300 (14.0)%(16.7)%802 879 (8.8)%(9.4)%
Add: FinancingAdd: Financing52 53 (1.9)%0.3 %Add: Financing46 51 (9.8)%(13.5)%147 156 (5.8)%(5.6)%
Post sale revenuePost sale revenue$1,324 $1,354 (2.2)%0.5 %Post sale revenue$1,266 $1,361 (7.0)%(9.0)%$3,924 $4,096 (4.2)%(3.9)%
SegmentsSegmentsSegments
Print and OtherPrint and Other$1,613 $1,550 4.1 %94 %93 %Print and Other$1,575 $1,676 (6.0)%$4,885 $4,942 (1.2)%95 %96 %
FITTLEFITTLE154 158 (2.5)%%%FITTLE98 98 — %301 292 3.1 %%%
Intersegment elimination(1)
Intersegment elimination(1)
(52)(40)30.0 %(3)%(2)%
Intersegment elimination(1)
(21)(23)(8.7)%(65)(68)(4.4)%(1)%(2)%
Total Revenue(2)
Total Revenue(2)
$1,715 $1,668 2.8 %100 %100 %
Total Revenue(2)
$1,652 $1,751 (5.7)%$5,121 $5,166 (0.9)%100 %100 %
Go-To-Market OperationsGo-To-Market OperationsGo-To-Market Operations
AmericasAmericas$1,114 $1,071 4.0 %4.6 %65 %64 %Americas$1,103 $1,140 (3.2)%(3.6)%$3,371 $3,361 0.3 %0.5 %66 %65 %
EMEAEMEA556 554 0.4 %7.3 %32 %33 %EMEA526 567 (7.2)%(12.1)%1,652 1,672 (1.2)%(0.7)%32 %32 %
OtherOther45 43 4.7 %4.7 %%%Other23 44 (47.7)%(47.7)%98 133 (26.3)%(26.3)%%%
Total Revenue(3)
Total Revenue(3)
$1,715 $1,668 2.8 %5.5 %100 %100 %
Total Revenue(3)
$1,652 $1,751 (5.7)%(7.4)%$5,121 $5,166 (0.9)%(0.6)%100 %100 %
_____________
CC - See "Currency Impact" section for a description of Constant Currency.
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding our reportable segments.
(3)Refer to the "Geographic Sales Channels" section.section, for definitions.
FirstThird quarter 2023 total revenue increased 2.8% decreased 5.7% as compared to firstthird quarter 2022, whichand included a 2.2-percentage1.7-percentage point benefit from acquisitions,currency. The decrease in equipment sales revenue at constant currency1 was primarily attributable to EMEA backlog reductions in the prior year quarter. This impact was partially offset by recent pricing actions and a favorable product and geographic mix. Post sale revenue decreased at constant currency1 due to the decline of lower-margin paper sales and IT endpoint device revenue, lower finance income, the termination of Fuji royalty income and PARC revenue. Contractual print services2 declined modestly, primarily due to lower service revenue from our economically-sensitive Production customers, and was partially offset by Digital and Managed IT Services revenue growth.
Total revenue for the nine months ended September 30, 2023 decreased 0.9%, and included a 0.3-percentage point adverse impact from currency, as well as a 2.7-percentage1.1-percentage point benefit from an acquisition. The decrease at constant currency1 revenue is attributable to a decrease in Post sale revenue due to the decline in lower-margin paper sales and IT hardware revenue, lower finance income, and the termination of Fuji royalty income and PARC revenue. Contractual print services revenue2 declined modestly, primarily due to lower service revenue from our economically-sensitive Production customers, and was partially offset by Digital and Managed IT Services revenue growth, which included the benefits of an acquisition. Growth in Equipment sales revenue, partially offset the decline in Post sale revenue, reflecting a stable demand environment, improved product supply, recent pricing actions, and a favorable mix.
Xerox 2023 Form 10-Q 50


Geographically, third quarter 2023 revenue decreased 3.2% in the Americas as compared to third quarter 2022, and included a 0.4-percentage point benefit from currency. The decrease at constant currency1 reflected lower post sale revenue, due to the decline in paper sales, finance income, and Contractual print services revenue2, partially offset by higher equipment sales revenue. The increase in equipment sales in the Americas is due to increased product availability as compared to third quarter 2022. Revenue in EMEA operations decreased 7.2%, as compared to third quarter 2022 and included a 4.9-percentage point benefit from currency. On a constant currency1 basis, revenue decreased 12.1% driven by lower equipment sales, primarily due to prior year backlog reductions, as well as lower post sale revenue due to a significant decline in paper sales.
Revenue in the Americas increased 0.3% for the nine months ended September 30, 2023, as compared to the prior year period, and included a 0.2-percentage point adverse impact from currency. The increase in constant currency1 revenue reflected growth inthe Americas, as compared to the prior year period, was due to higher equipment sales revenue primarily due to stable order flows, improved product supply and pricing actions taken in 2022. Post sale revenue also increased at constant currency1, primarily reflecting growth in outsourcing revenues and consumables, as well as the benefits from acquisitions.
Geographically, revenue increased 4.0% in our Americas region as compared to first quarter 2022, primarily reflecting higher equipment sales resulting from increased product availability, and the benefits from recent acquisitions,which was partially offset by a 0.6-percentage point adverse impact from currency.lower post sale revenue. Revenue in our EMEA operations increased 0.4%,decreased 1.2% for the nine months ended September 30, 2023 as compared to first quarter 2022the prior year period, and included a 6.9-percentage0.5-percentage point adverse impact from currency. On a constant currency1 basis, revenue increased 7.3%in EMEA operations decreased 0.7% for the nine months ended September 30, 2023, as compared to the prior year period, driven by strength inlower equipment sales revenue, anddue to prior year backlog reductions, which was partially offset by higher post sale revenue. The increase in post sale revenue primarily reflected the benefits fromof a recent acquisitions.acquisition, partially offset by lower paper sales.
Total revenue for the three and nine months ended March 31,September 30, 2023 reflected the following:
Post sale revenue
Post sale revenue primarily reflects contractedrevenues from contractual print services equipment maintenance,2, supplies and financing. These revenues are associated not only with the population of devices in the field, which is affected by installs and removals, but also by the page volumes generated from the usage of such devices and the revenue per printed page. Post sale revenue also includes transactional IT hardware sales and implementation services.other Managed IT services, as well as gains and commissions, and servicing revenue on the sale of finance receivables.
XeroxFor the three months ended September 30, 2023, Form 10-Q 42


Post sale revenue decreased 2.2%7.0% as compared to third quarter 2022, including a 2.0-percentage point benefit from currency. Post sale revenue decreased 4.2% for the threenine months ended March 31,September 30, 2023 as compared to the prior year period, andwhich included a 2.7-percentage1.4-percentage point benefit from an acquisition, partially offset by a 0.3-percentage point adverse impact from currency, offset by a 2.8-percentage point benefit from acquisitions.currency. Post sale revenue reflected the following:
Services, maintenance and rentals revenue includes maintenance revenue (including bundled supplies), print and digital services revenue from our Services offerings, rentals and rentals. Theseother revenues.
For the three months ended September 30, 2023, these revenues decreased 1.9%4.8% as compared to firstthird quarter 2022, including a 3.3-percentage1.6-percentage point benefit from currency. The decline in constant currency1 was due in part to the termination of Fuji royalty income and PARC revenue. Contractual print services2 revenue decreased as compared to third quarter 2022, reflecting declines in Production equipment print services, which were partially offset by revenue growth in Digital and Managed IT Services and price increases, as well as gains and commissions, and servicing revenue on sales of finance receivables.
For the nine months ended September 30, 2023, these revenues decreased 2.8% as compared to the prior year period, including a 0.6-percentage point adverse impact from currency. InThe decline in constant currency1, revenue growth was primarily driven by contractual printdue in part to the termination of Fuji royalty income and digital services, including the acquisition of Go Inspire.PARC revenue. Contractual print and digital services2 revenue grewdecreased modestly as compared to first quarter 2022, duethe prior year period, reflecting declines in large part to the expansion of our digital services offerings and price increases, whichProduction equipment print services. These declines were partially offset by overall page volume declines associated with lower device placementsrevenue growth in prior years.Digital and Managed IT Services, which includes the benefits of a recent acquisition, and price increases, as well as gains and commissions, and servicing revenue on sales of finance receivables.
Supplies, paper and other sales revenue includes unbundled supplies, IT serviceshardware and other sales. TheseFor the three months ended September 30, 2023, these revenues decreased 3.6%14.0% as compared to firstthird quarter 2022, including a 1.0-percentage2.7-percentage point adverse impactbenefit from currency. Supplies, paper and other sales for the nine months ended September 30, 2023 decreased 8.8% as compared to the prior year period, including a 0.6-percentage point benefit from currency. The respective decline at constant currency1 for both the three and nine months ended September 30, 2023, primarily reflected lower paper sales, as well as IT hardware, sales, partially offset by higher paper sales.particularly endpoint devices, and unbundled supplies revenue.
Xerox 2023 Form 10-Q 51


Financing revenuerevenue is generated from financeddirect and indirect financing of Xerox equipment sale transactions and third-party equipment placements. Theseequipment. For the three months ended September 30, 2023, these revenues decreased 1.9%9.8% as compared to firstthird quarter 2022, including a 2.2-percentage3.7-percentage point benefit from currency. Financing revenue for the nine months ended September 30, 2023 decreased 5.8% as compared to the prior year period, including a 0.2-percentage point adverse impact from currency. The essentially flat financing revenuedecline at constant currency1 for both the three and nine months ended September 30, 2023, respectively, reflects a steadyreduction of the average finance receivable portfolioreceivables balance in the quarter and year-to-date periods as increased new originations for Xerox and third-party equipment were offset by ongoinga result of the sales under FITTLE'sof finance receivables funding agreement entered into in 2023 and the fourth quarter 2022 to HPS Investment Partners (HPS). Finance receivables are approximately $300 million lower in September of 2023 as compared to September of 2022.
Equipment sales revenue
Equipment sales revenue increased 24.5%decreased 1.0% for the three months ended September 30, 2023 as compared to the firstthird quarter 2022, including a 2.5-percentage1.1-percentage point benefit from currency. The decrease in constant currency1 reflects the significant reduction in backlog, primarily in EMEA operations, in the third quarter 2022 as compared to the third quarter 2023. The decrease in revenue was driven by the Entry product group, primarily in EMEA operations, mostly offset by growth in higher-margin mid-range and high-end devices, in the Americas region, as well as recent pricing actions and stable demand conditions. Entry device revenues were down as compared to the prior year period due to the ongoing normalization of work-from-home trends.
For the nine months ended September 30, 2023 Equipment sales revenue increased 11.9%, including a 0.2-percentage point adverse impact from currency. The increase in both actual and constant currency1 reflectedreflects improvement in product availability for higher-margin mid-range and high-end devices, in both the Americas region, as well as recent pricing actions and stable demand conditions. These increases were partially offset by lower revenue from the Entry product group, primarily in EMEA regions, particularly for our higher margin mid-range devices and high-end entry production equipment. Backlog3 declined 27.1% on a sequential basis and 58.8% on a year-over-year basis but remained above pre-pandemic levels. Approximately 50%operations, as compared to the prior year period, due to the ongoing normalization of the backlog is related to mid-range devices.work-from-home trends.
See Segment Review - Print and Other below for additional discussion on Equipment sales revenue.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Includes revenues from Services, maintenance and rentals.
(3)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT service offerings. First quarter 2023 backlog of $179 million excludes sales orders from Russia and Powerland Computers, Ltd.

Geographic Sales Channels
We also operate a matrix organization that includes a geographic focus that is primarily organized from a sales perspective on the basis of “go-to-market” (GTM) sales channels as follows:
Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, Brazil and Central and South America.
EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
Other, which includes royalties and licensing revenue.
These GTM sales channels are structured to serve a range of customers for our products and services, including financing. Accordingly, we will continue to provide information, primarily revenue related, with respect to our principal GTM sales channels.
Xerox 2023 Form 10-Q 4352


Costs, Expenses and Other Income
Summary of Key Financial Ratios
The following is a summary of key financial ratios used to assess our performance:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)20232022B/(W)(in millions)20232022B/(W)20232022B/(W)
Gross ProfitGross Profit$589 $530 $59 Gross Profit$536 $556 $(20)$1,722 $1,643 $79 
RD&ERD&E64 78 14 RD&E52 73 21 173 235 62 
SAGSAG407 455 48 SAG416 418 1,256 1,332 76 
Equipment Gross MarginEquipment Gross Margin36.5 %20.4 %16.1 pts.Equipment Gross Margin31.0 %21.0 %10.0 pts.34.3 %21.7 %12.6 pts.
Post sale Gross MarginPost sale Gross Margin33.7 %34.4 %(0.7)pts.Post sale Gross Margin32.9 %34.9 %(2.0)pts.33.4 %34.5 %(1.1)pts.
Total Gross MarginTotal Gross Margin34.3 %31.8 %2.5 pts.Total Gross Margin32.4 %31.8 %0.6 pts.33.6 %31.8 %1.8 pts.
RD&E as a % of RevenueRD&E as a % of Revenue3.7 %4.7 %1.0 pts.RD&E as a % of Revenue3.1 %4.2 %1.1 pts.3.4 %4.5 %1.1 pts.
SAG as a % of RevenueSAG as a % of Revenue23.7 %27.3 %3.6 pts.SAG as a % of Revenue25.2 %23.9 %(1.3)pts.24.5 %25.8 %1.3 pts.
Pre-tax Income (Loss)Pre-tax Income (Loss)$85 $(89)$174 Pre-tax Income (Loss)$63 $(380)$443 $59 $(474)$533 
Pre-tax Income (Loss) MarginPre-tax Income (Loss) Margin5.0 %(5.3)%10.3 pts.Pre-tax Income (Loss) Margin3.8 %(21.7)%25.5 pts.1.2 %(9.2)%10.4 pts.
Adjusted(1) Operating Profit (Loss)
$118 $(3)$121 
Adjusted(1) Operating Income (Loss) Margin
6.9 %(0.2)%7.1 pts.
Adjusted(1) Operating Income
Adjusted(1) Operating Income
$68 $65 $$293 $97 $196 
Adjusted(1) Operating Income Margin
Adjusted(1) Operating Income Margin
4.1 %3.7 %0.4 pts.5.7 %1.9 %3.8 pts.
____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Pre-tax Income (Loss) Margin
FirstThird quarter 2023 pre-tax income margin of 5.0%3.8% increased 10.3-percentage25.5-percentage points as compared to firstthird quarter 2022 pre-tax (loss) margin of (5.3)(21.7)%. The increase was primarily reflecteddue to the Goodwill impairment charge in the prior year period and lower RD&E expenses, Other expenses, net, and Restructuring and related costs, net. These favorable impacts were partially offset by lower revenue and gross profit.
Pre-tax income margin for the nine months ended September 30, 2023 of 1.2% increased 10.4-percentage points as compared to the prior year period pre-tax (loss) margin of (9.2)%. The improvement in the pre-tax margin was primarily due to the Goodwill impairment charge in the prior year, as well as multiple items which resulted in higher adjusted1operating margin (see below), and revenues, as well as lower Other expenses, net and Restructuring and related cost, netcosts, net. These favorable impacts were partially offset by the PARC donation charge which had a 2.6-percentage point adverse impact on pre-tax margin, and Other expenses, net.lower revenue.
Adjusted1 Operating Margin
FirstThird quarter 2023 adjusted1 operating income margin of 6.9%4.1% increased by 7.1-percentage0.4-percentage points as compared to firstthird quarter 2022, reflecting higher gross margin, the strategic decision to donate PARC and shutdown certain other PARC-related activities, as well as the benefits from pricing and cost and productivity actions. These favorable impacts were partially offset by lower revenue, which includes the termination of Fuji royalty income, and higher incentive compensation expense.
Adjusted1 operating margin income for the nine months ended September 30, 2023 of 5.7% increased by 3.8-percentage points as compared to the prior year period, primarily reflecting higher revenue and gross margin, which includes the impactimpacts of lower supply chain-related costs, a lower rate of investments in new businessesRD&E expense, and lower bad debt provisionsSelling, administrative and general expenses, due primarily to reserve releases (a 1.4-percentage point favorable impact). Adjusted1 operating margin also benefitedin the first quarter of 2023 partially offset by higher incentive compensation expense, as well as the benefits from pricing actions and cost and productivity savings.actions. Partially offsetting these benefits was lower revenue, which includes the termination of Fuji royalty income.
______________
(1)Refer to the Adjusted Operating Income (Loss) and Margin reconciliation table in the "Non-GAAP Financial Measures" section.
Gross Margin
FirstThird quarter 2023 gross margin of 34.3%32.4% increased by 2.5-percentage0.6-percentage points as compared to firstthird quarter 2022, reflecting higher revenue, lower supply chain-related costs,the benefits associated with recent pricing actions and cost and productivity savingsactions, as well as agains and commissions, and servicing revenues on sales of finance receivables. These favorable product mix, and currency. These impacts were partially offset by higher product costs.lower revenue, which includes the termination of Fuji royalty income, and lost revenues associated with the donation of PARC.
First
Xerox 2023 Form 10-Q 53


Gross margin for the nine months ended September 30, 2023 of 33.6% increased by 1.8-percentage points as compared to the prior year period, reflecting lower supply chain-related costs, the benefits associated with recent pricing and cost and productivity actions, as well as gains and commissions, and servicing revenues on sales of finance receivables. These favorable impacts were partially offset by lower revenue, which includes the termination of Fuji royalty income, and lost revenue associated with the donation of PARC.
Third quarter 2023 equipment gross margin of 36.5%31.0% increased by 16.1-percentage10.0-percentage points as compared to firstthird quarter 2022, primarilyreflecting a favorable product and channel mix, as well as the benefits associated with recent pricing actions. These favorable impacts were slightly offset by lower revenue and higher transportation costs.
Equipment gross margin for the nine months ended September 30, 2023 of 34.3% increased by 12.6-percentage points as compared to the prior year period, reflecting higher revenue, a favorable product and channel mix, lower supply chain-related costs, and the benefits associated with recent pricing benefits and favorable currency. These impacts were partially offset by higher product costs.actions.
FirstThird quarter 2023 Post sale gross margin of 33.7%32.9% decreased by 0.7-percentage2.0-percentage points as compared to firstthird quarter 2022, reflecting lower revenue, higher component costs, a competitive pricing environmentactivity, the termination of Fuji royalty income, and the impacts from recent acquisitions and IT hardware/services revenue that have a lower grossfinancing margin. Financing margin also declineddecreased primarily due to higher borrowinginterest costs. These impacts were partially offset by the benefits associated with cost and productivity actions, as well as gains and commissions, and servicing revenue on sales of finance receivables.
Post sale gross margin for the nine months ended September 30, 2023 of 33.4% decreased by 1.1-percentage points as compared to the prior year period, reflecting lower revenue, which includes the termination of Fuji royalty income and lost revenues associated with the donation of PARC, as well as lower financing margin. Financing margin decreased primarily due to higher interest costs. These impacts were partially offset by the benefits associated cost and productivity actions, and lower supply chain-related costs as well as gains and benefits associated with pricing actionscommissions, and cost and productivity savings.servicing revenues on sales of finance receivables.
Xerox 2023 Form 10-Q 44


Research, Development and Engineering Expenses (RD&E)
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)(in millions)20232022Change(in millions)20232022Change20232022Change
R&DR&D$52 $64 $(12)R&D$38 $59 $(21)$132 $193 $(61)
Sustaining engineeringSustaining engineering12 14 (2)Sustaining engineering14 14 — 41 42 (1)
Total RD&E ExpensesTotal RD&E Expenses$64 $78 $(14)Total RD&E Expenses$52 $73 $(21)$173 $235 $(62)
FirstThird quarter 2023 RD&E as a percentage of revenue of 3.7%3.1% decreased by 1.0-percentage point1.1-percentage points as compared to firstthird quarter 2022, due to the lower rate of investments, as a result of the strategic decision to donate PARC.
RD&E as a percentage of revenue for the nine months ended September 30, 2023 of 3.4% decreased by 1.1-percentage points as compared to the prior year period, primarily due to the strategic decision to donate PARC, including the spin-off of Innovation businesses and the shutdown of certain other PARC-related activities, as well as a lower rate of investments in new businesses,businesses.
RD&E of $52 million decreased $21 million as compared to third quarter 2022. For the nine months ended September 30, 2023 RD&E of $173 million decreased $62 million as compared to the prior year period. The decrease, as compared to the respective prior year periods, was primarily driven by lower spending in our innovation portfolio due to the strategic decision to donate PARC, including the spin-off of Innovation businesses, within PARC Innovation, and higher revenues.
RD&Ethe shutdown of $64 million decreased $14 million as compared to first quarter 2022 primarily reflecting lower spending in our innovation portfoliocertain other PARC-related activities, as well as modest savings from restructuring and productivity.productivity actions. The lower spending in innovation for both the three and the nine months ended September 30, 2023, as compared to their respective prior year periods, reflects the decision madedecisions which provide greater focus and financial flexibility to focus more on projectspursue growth opportunities adjacent to our core operations within Print, Digital and Managed IT Services and the spinout or shutdown of certain other PARC-related activities.services.
Selling, Administrative and General Expenses (SAG)
FirstThird quarter 2023 SAG as a percentage of revenue of 23.7% decreased25.2% increased by 3.6-percentage1.3-percentage points as compared to firstthird quarter 2022, primarily due to lower selling and administrative expenses and higher revenues, as well as higher selling and bad debt expenses. These impacts were partially offset by lower administrative expense.
Third quarter 2023 SAG of $416 million decreased by $2 million as compared to third quarter 2022, primarily reflecting productivity and cost savings, including savings related to the strategic decision to donate PARC, and lower litigation costs. These benefits were partially offset by higher incentive compensation expense, unfavorable currency, and bad debt expense.
Xerox 2023 Form 10-Q 54


SAG as a 1.4percentage of revenue for the nine months ended September 30, 2023 of 24.5% decreased by 1.3-percentage points as compared to the prior year period, due to lower administrative and selling expenses, as well as a 0.2 percentage-point favorable impact from lower bad debt expense. These favorable impacts were partially offset by lower revenues.
First quarterSAG for the nine months ended September 30, 2023 SAG of $407$1,256 million decreased by $48$76 million as compared to firstthe prior year period, primarily reflecting stock compensation expense of $21 million associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO in the second quarter 2022, reflecting lower selling and administrative expenses, which2022. Additionally, SAG benefited from productivity and cost savings, including savings related to the strategic decision to donate PARC, as well as lower labor costs associated with a higher-than-expected number of open positions. Additionally, SAG benefited from a favorable impact of currency, andpositions, lower bad debt expense, primarily due to reserve releases.lower supply chain-related costs, lower litigation costs, and the favorable impact of currency. These benefits were partially offset by higher incentive compensation expense and marketing expenses, as well as the impact of an acquisition.
OurThe bad debt provision for three months ended March 31, 2023 was an $8the third quarter 2022 of $10 million credit, a decrease of $23increased $3 million as compared to firstthe third quarter 2022 primarily relateddue to increased provisions for accounts receivables as a result of favorable adjustments in the prior year and the timing of aged write-offs. The bad debt provision for nine months ended September 30, 2023 of $17 million, decreased by $12 million as compared to the prior year period. The decrease reflects the first quarter 2023 reserve release of approximately $12 million due to theas a result of a favorable reassessment of the credit exposure on a large customer receivable balance after a contract amendment whichthat improved our credit position, and a reserve release of approximately $5 millionthe benefits related to the sale of finance receivables on a non-recourse basis as part of the on-going FITTLE finance receivables funding agreement. The remainder of the decrease is related to the prior year, which includes an increase in reserves related to Russia, as well an assessment of lower expected write-offs in our finance receivables portfolio, particularly in the Americas region, due to an overall improvement in credit exposures during the quarter.
We believe our current reserve position remains sufficient to cover expected future losses that may result from current and future macro-economic conditions including higher inflation and interest rates. We continue to monitor developments in future economic conditions, and as a result, our reserves may need to be updated in future periods. On a trailing twelve-month basis (TTM), bad debt expense was approximately 1.0% of total receivables (excluding the reserve releasesrelease in the first quarter 2023).
Refer to Note 78 - Accounts Receivable, Net and Note 89 - Finance Receivables, Net in the Condensed Consolidated Financial Statements for additional information regarding our bad debt provision.
Xerox 2023 Form 10-Q 45


Restructuring and Related Costs, Net
We incurred Restructuring and related costs, net of $2$10 million for the firstthird quarter 2023,, as compared to $18$22 million for firstthird quarter 2022.2022, and $35 million for the nine months ended September 30, 2023, as compared to $41 million in the prior year period. These costs were primarily related to the implementation of initiatives under our business transformation projects including Project Own It in prior years. The following is a breakdownto reduce and realign our cost structure to the changing nature of those costs:
Three Months Ended
March 31,
(in millions)20232022
Severance(1)
$$22 
Asset impairments - leased right-of-use assets(2)
— 
Other credits(3)
(4)(3)
Restructuring and asset impairment costs20 
Retention-related severance/bonuses(4)
(2)
Total$$18 
_____________
(1)Reflects headcount reductions of approximately 100 and 450 employees worldwide in firstour business. Third quarter 2023 and 2022, respectively.activity includes impairment associated with the Company's sale of its Russian subsidiary, which was completed in October 2023.
(2)Primarily related to the exit and abandonment of leased and owned facilities net of any potential sublease income and other recoveries.
(3)Reflects net reversals for changes in estimated reserves from prior period initiatives.
(4)Includes retention-related severance and bonuses for employees expected to continue working beyond their minimum notification period before termination. The reversals in 2022 reflect a change in estimates.
FirstThird quarter 2023 actions impacted several functional areas, with approximately 30%80% focused on SAG reductions and approximately 20% focused on gross margin improvements and approximately 70% focused on SAG reductions.improvements.
FirstThird quarter 2022 actions impacted several functional areas, with approximately 30%75% focused on gross margin improvements, approximately 60%20% focused on SAG reductions, and the remainder focused on RD&E optimization.
The Restructuring and related costs, net reserve balance for all programs as of March 31,September 30, 2023 was $50$33 million, of which $46$32 million is expected to be paid over the next twelve months.
Refer to Note 1112 - Restructuring Programs in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.
Worldwide Employment
Worldwide employment was approximately 20,30020,100 as of March 31,September 30, 2023, a decrease of approximately 200400 from December 31, 2022. The decrease resulted from net attrition (attrition net of gross hires) and restructuring.
Xerox 2023 Form 10-Q 55


Other Expenses, Net
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)(in millions)20232022(in millions)2023202220232022
Non-financing interest expenseNon-financing interest expense$14 $29 Non-financing interest expense$14 $21 $40 $73 
Interest incomeInterest income(5)(1)Interest income(3)(4)(12)(8)
Non-service retirement-related costsNon-service retirement-related costs(1)(7)Non-service retirement-related costs(7)14 (18)
Gains on sales of businesses and assetsGains on sales of businesses and assets(35)(16)(37)(17)
Currency losses, netCurrency losses, net11 — Currency losses, net22 
Tax indemnification - ConduentTax indemnification - Conduent(7)— (7)— 
Loss on early extinguishment of debtLoss on early extinguishment of debt— — 
Contract termination costs - product supplyContract termination costs - product supply— 33 Contract termination costs - product supply— — — 33 
Excess contribution refundExcess contribution refund— — — (16)
All other expenses, netAll other expenses, netAll other expenses, net11 13 
Other expenses, netOther expenses, net$20 $57 Other expenses, net$(17)$$34 $66 
Non-Financing Interest Expense
FirstThird quarter 2023 non-financing interest expense of $14 million was $15$7 million lower than firstthird quarter 2022. The decrease was primarily related to lower non-financing debt as a result of the repayment of Senior Notes in 2022 and the first quarter 2023. When non-financing interest is combined with financing interest expense (Cost of financing), total interest expense of $50$44 million decreased by $3$5 million as compared to third quarter 2022, reflecting a lower average debt balance, partially offset by higher average interest rates.
Non-financing interest expense for the nine months ended September 30, 2023 of $40 million was $33 million lower than the prior year period. The decrease was related to lower non-financing debt as a result of the repayment of Senior Notes in 2022 and the first quarter 2022, primarily2023. When non-financing interest is combined with financing interest expense (Cost of financing), total interest expense of $140 million decreased by $11 million from the prior year period reflecting a lower average debt balance, partially offset by higher average interest rates.
Refer to Note 1213 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity and interest expense.
Xerox 2023 Form 10-Q 46


Interest Income
FirstThird quarter 2023 interest income wasdecreased $1 million as compared to the third quarter 2022, while interest income for the nine months ended September 30, 2023 increased $4 million higher than first quarter 2022as compared to the prior year period, primarily due to higher interest rates, partially offset by a lower cash balance.
Non-Service Retirement-Related Costs
First quarter 2023 non-serviceNon-service retirement-related costs were $6$11 million and $32 million higher than first quarter 2022, primarily duefor the three and nine months ended September 30, 2023, respectively, as compared to their respective prior year periods. The increases reflect higher interest cost driven byassociated with higher discount rates, partially offset by lower settlement losses. The increase in non-service retirement-related costs for the nine months ended September 30, 2023 as compared to the prior year period, also reflected a decrease in the expected return on plan assets due to lower plan asset values
NOTE:Service retirement-related costs, which are included in operating expenses, were $1$2 million and $4 million for the three months ended March 31,September 30, 2023 and 2022, respectively, and $4 million and $14 million for the nine months ended September 30, 2023 and 2022, respectively. The decrease in both periods is primarily due to the transition of our pension plan in the Netherlands to a Defined Contribution Plan for future service at the end of 2022.
Refer to Note 1516 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding service and non-service retirement-related costs.
Gains on sales of businesses and assets
Gains on sales of businesses and assets were $19 million and $20 million higher for the three and nine months ended September 30, 2023, respectively, as compared to their respective prior year periods. The gains in both 2023 and 2022 reflect the sales of non-core surplus business assets.
Currency Losses, Net
FirstThird quarter 2023 currency losses, net were $11$5 million higher than firstthird quarter 2022, primarilywhile currency losses, net for the nine months ended September 30, 2023 increased $20 million as compared to the prior year period. The
Xerox 2023 Form 10-Q 56


increase for both periods as compared to their prior year respective periods was due to increasedcontinued volatility in the global exchange rates, particularly in developing markets, and the cost of hedging. Currency losses, net for the nine months ended September 30, 2023 also reflect losses associated with the discontinuance of hedging relationships for certain YEN-based currency cash flow hedges in the second quarter 2023.
Tax indemnification - Conduent
Third quarter 2023 credit represents the reversal of a payable to Conduent of an IRS refund Xerox was expected to receive with the settlement of a pre-separation unrecognized tax position. The matter was resolved during the third quarter 2023 and both the receivable from the IRS and the payable to Conduent were no longer required. The reversal of the offsetting IRS refund receivable is recorded as a charge in Income tax expense.
Loss on Early Extinguishment of Debt
In the second quarter 2023, we recorded a loss of $3 million related to the early repayment on secured borrowings and the termination of our Eurasia and Middle East operations, which could not be fully hedged.$250 million Credit Facility prior to entering into the new 5-year Asset Based Lending Facility (ABL).
In the second quarter 2022, we recorded a loss of $4 million related to the early redemption of $350 million of the $1 billion of Xerox Corporation 4.625% Senior Notes due March 2023.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity.
Contract Termination Costs
First quarterContract termination costs for the nine months ended September 30, 2022 reflects a $33 million charge ($25 million after-tax) associated with the termination of a product supply agreement. The charge primarily reflects the payment of the contractual cancellation fee plus interest, and related legal fees.
Excess Contributions Refund
In the second quarter 2022, we received a refund of $16 million which reflects the return of excess employer contributions to a defined contribution plan for a certain Latin American subsidiary as a result of employee forfeitures. The excess contributions accumulated over the past 20 plus years.
Income Taxes
FirstThird quarter 2023 effective tax rate was 16.5%. On an adjusted1 basis, first quarter 2023 effective tax rate23.8% which was 15.5%. The difference between these rates andhigher than the U.S. federal statutory tax rate of 21%, primarily reflects thedue to geographical mix of earnings, partially offset by tax benefits fromdue to the redetermination of certain unrecognized tax positions upon the conclusion of several audits, and the remeasurement of deferred tax assets. On an adjusted1 basis, third quarter 2023 effective tax rate was 7.3%, which is lower than the U.S. federal statutory tax rate of 21%, primarily due to a tax rate benefit of approximately 10%15% related to the redetermination of certain unrecognized tax positions upon the conclusion of several audits, as well as the remeasurement of deferred tax assets, partially offset by the geographical mix of earnings.
FirstThird quarter 2022 effective tax rate was 34.8%(0.8)% and included benefits from additional tax incentives as well as a change in our indefinite reinvestment tax liability, due to an acquisition, of approximately 10%.impacts associated with the non-cash Goodwill impairment charge. On an adjusted1 basis, firstthird quarter 2022 effective tax rate was 52.9%42.1%. The adjusted1 effective tax rate was higher than the U.S. federal statutory tax rate of 21% primarily due to changes in elections made to certain tax positions for recently filed returns as well as the geographical mix of earnings, combined with lower adjusted pre-tax income.
The effective tax rate for the nine months ended September 30, 2023 was 1.7% and includes the loss on the PARC donation as well as the associated tax benefits. Excluding this impact, the effective tax rate was 21.5%. On an adjusted1 basis, the effective tax rate for the nine months ended September 30, 2023 was 14.5%. The adjusted1 effective tax rate was lower than the U.S. federal statutory tax rate of 21% primarily due to a tax rate benefit of approximately 7% related to the redetermination of certain unrecognized tax positions upon the conclusion of several audits, as well as the change in tax filing positions and the remeasurement of deferred tax assets, partially offset by the geographical mix of earnings.
The effective tax rate for the nine months ended September 30, 2022 was 5.7% and included tax expense associated with the non-cash Goodwill impairment charge, changes in elections made to certain tax positions for recently filed returns, and the non-deductible accelerated share vestings, according to the terms of an award agreement, in connection with the passing of Xerox Holding's former CEO, offset by benefits from additional tax incentives, as well as a change in our indefinite reinvestment tax liability due to ana recent acquisition of approximately 25% and the geographical mix of earnings. On an adjusted1 basis, the effective tax rate for the nine months ended September 30, 2022 was 22.0%. The adjusted1 effective tax rate was higher than the U.S. federal statutory tax rate of 21% primarily due to tax expense associated with changes in elections made to certain tax positions for recently filed returns, offset by
Our
Xerox 2023 Form 10-Q 57


benefits from additional tax incentives and a change in our indefinite reinvestment tax liability due to a recent acquisition.
The effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income. In addition, ourthe effective tax rate will change based on discrete or other nonrecurring events that may not be predictable.
_____________
(1)Refer to the Adjusted Effective Tax Rate reconciliation table in the "Non-GAAP Financial Measures" section.
Xerox 2023 Form 10-Q 47


Equity in Net Income of Unconsolidated Affiliates
Investment in Affiliates, at Equity largely consists of several minor investments in entities in the Middle East region. Equity in net income of unconsolidated affiliates for the three and nine months ended March 31,September 30, 2023 was relatively flat as compared to thetheir respective prior year period.periods.
Net Income (Loss)
FirstThird quarter 2023 Net Income Attributable to Xerox Holdings was $71$49 million, or $0.43$0.28 per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $82$77 million, or $0.49$0.46 per diluted share.
FirstThird quarter 2022 Net (Loss) Attributable to Xerox Holdings was $(56)$(383) million, or $(0.38)$(2.48) per diluted share, which included an after-tax non-cash Goodwill impairment charge of $395 million ($412 million pre-tax), or $2.54 per share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $33 million, or $0.19 per diluted share.
Net Income Attributable to Xerox Holdings for the nine months ended September 30, 2023 was $59 million, or $0.30 per diluted share, which included the after-tax PARC donation charge of $92 million ($132 million pre-tax), or $0.58 per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $231 million, or $1.39 per diluted share.
Net (Loss) Attributable to Xerox Holdings for the nine months ended September 30, 2022 was $(14)$(443) million, or $(0.12)$(2.91) per diluted share, which included an after-tax non-cash Goodwill impairment charge of $395 million ($412 million pre-tax), or a $2.54 per share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $43 million, or $0.21 per diluted share.
Refer to Note 1920 - Earnings (Loss) per Share in the Condensed Consolidated Financial Statements for additional information regarding the calculation of basic and diluted earnings per share.
_____________
(1)Refer to the Adjusted Net Income (Loss) and EPS reconciliation table in the "Non-GAAP Financial Measures" section.
Other Comprehensive (Loss) Income (Loss)
FirstThird quarter 2023 Other Comprehensive Income,Loss, Net Attributable to Xerox Holdings was $83$67 million and included the following: i) net translation adjustment gains of $92 million reflecting the strengthening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $4 million of net unrealized gains; and iii) $14 million of net losses from the changes in defined benefit plans primarily due to the adverse impact of currency partially offset by net actuarial gains and amortization of actuarial losses and settlement losses. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings of $44 million for the first quarter 2022, which reflected the following: i) net translation adjustment losses of $72$122 million reflecting the weakening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $11 million of net unrealized losses; and iii) $39$55 million of net gains from the changes in defined benefit plans primarily due to a prior service creditnet actuarial gains, the positive impact of currency, and the amortization of actuarial losses; and iii) $1 million of net unrealized gains. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings of $217 million for the third quarter 2022, which included the following: i) net translation adjustment losses of $277 million reflecting the weakening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $54 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency as well as the amortization of actuarial losses and settlement losses; and iii) $6 million of net unrealized gains.
Other Comprehensive Income, Net Attributable to Xerox Holdings for the nine months ended September 30, 2023 was $33 million and included the following: i) net translation adjustment gains of $19 million reflecting the strengthening of most of our major foreign currencies against the U.S. Dollar; and ii) $14 million of net gains from the changes in defined benefit plans primarily due to net actuarial gains as well as the amortization of actuarial losses, partially offset by the adverse impact of currency and plan remeasurements. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings for the nine months ended September 30, 2022 of $559 million, which included the following: i) net translation adjustment losses of $636 million reflecting the weakening of our major foreign currencies against the U.S. Dollar; ii) $19 million of net unrealized losses primarily due to the weakening of the Yen during the first half of 2022 and the associated impact on our Yen based forward exchange contracts hedging forecasted purchases; and iii) $96 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency, a U.S. retiree-health plan amendment and the amortization of actuarial losses and settlement losses, which were partially offset by a UK pension plan amendment and the positive impact of currency.remeasurement.
Xerox 2023 Form 10-Q 58


Refer to Note 1819 - Other Comprehensive (Loss) Income (Loss) in the Condensed Consolidated Financial Statements for the components of Other Comprehensive (Loss) Income, (Loss), Note 1314 - Financial Instruments in the Condensed Consolidated Financial Statements for additional information regarding unrealized gains (losses), net, and Note 1516 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding net changes in our defined benefit plans.
Xerox 2023 Form 10-Q 48


Reportable Segments
Our business is organized to ensure we focus on efficiently managing operations while serving our customers and the markets in which we operate. We have two operating and reportable segments – Print and Other and FITTLE.
Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding our reportable segments.
Segment Review
Three Months Ended March 31,Three Months Ended September 30,
(in millions)(in millions)External Revenue
Intersegment Revenue(1)
Total Segment Revenue% of Total RevenueSegment Profit (Loss)
Segment Margin(2)
(in millions)External Revenue
Intersegment Revenue(1)
Total Segment Revenue% of Total RevenueSegment Profit
Segment Margin(2)
202320232023
Print and OtherPrint and Other$1,564 $49 $1,613 91 %$106 6.8 %Print and Other$1,554 $21 $1,575 94 %$64 4.1 %
FITTLEFITTLE151 154 %12 7.9 %FITTLE98 — 98 %4.1 %
TotalTotal$1,715 $52 $1,767 100 %$118 6.9 %Total$1,652 $21 $1,673 100 %$68 4.1 %
202220222022
Print and OtherPrint and Other$1,513 $37 $1,550 91 %$(20)(1.3)%Print and Other$1,653 $23 $1,676 94 %$63 3.8 %
FITTLEFITTLE155 158 %17 11.0 %FITTLE98 — 98 %2.0 %
TotalTotal$1,668 $40 $1,708 100 %$(3)(0.2)%Total$1,751 $23 $1,774 100 %$65 3.7 %
Nine Months Ended September 30,
(in millions)(in millions)External Revenue
Intersegment Revenue(1)
Total Segment Revenue% of Total RevenueSegment Profit
Segment Margin(2)
20232023
Print and OtherPrint and Other$4,820 $65 $4,885 94 %$271 5.6 %
FITTLEFITTLE301 — 301 %22 7.3 %
TotalTotal$5,121 $65 $5,186 100 %$293 5.7 %
20222022
Print and OtherPrint and Other$4,874 $68 $4,942 94 %$81 1.7 %
FITTLEFITTLE292 — 292 %16 5.5 %
TotalTotal$5,166 $68 $5,234 100 %$97 1.9 %
___________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Segment margin based on external revenue only.
Xerox 2023 Form 10-Q 59


Print and Other
Print and Other includes the design, development and sale of document management systems, solutions and services as well as associated technology offerings including IT and software products and services.
Revenue
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)(in millions)20232022%
Change
(in millions)20232022%
Change
20232022%
Change
Equipment salesEquipment sales$385 $309 24.6%Equipment sales$381 $384 (0.8)%$1,180 $1,054 12.0%
Post sale revenuePost sale revenue1,179 1,204 (2.1)%Post sale revenue1,173 1,269 (7.6)%3,640 3,820 (4.7)%
Intersegment revenue (1)
Intersegment revenue (1)
49 37 32.4%
Intersegment revenue (1)
21 23 (8.7)%65 68 (4.4)%
Total Print and Other RevenueTotal Print and Other Revenue$1,613 $1,550 4.1%Total Print and Other Revenue$1,575 $1,676 (6.0)%$4,885 $4,942 (1.2)%
_____________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
FirstThird quarter 2023 Print and Other segment revenue increased 4.1%decreased 6.0% as compared to firstthird quarter 2022, driven primarily by Equipment salesand Print and Other segment revenue growthdecreased 1.2% for the nine months ended September 30, 2023 as compared to the first quarter 2022. prior year period. The decrease for both the three and nine months ended September 30, 2023 was driven by lower Post sale revenue, as compared to their respective prior year periods.
Print and Other segment revenues included the following:
Equipment sales revenue increased 24.6%decreased 0.8% during the firstthird quarter 2023 as compared to firstthird quarter 2022, duedriven by the Entry product group, primarily in EMEA operations, which was partially offset by growth in higher-margin mid-range and high-end devices in the Americas, as well as recent pricing actions. Equipment sales revenue increased 12.0% for the nine months ended September 30, 2023 as compared to the prior year period, driven by improvement in product availability, for higher-margin mid-range and favorable mix towards mid-range devices. Equipment backlog declined 27.1% on a sequential basishigh-end devices in the Americas, as well as recent pricing actions and 58.8% on a year-over-year basis stable demand conditions, both of which were partially offset by lower revenue from the Entry product group, primarily in EMEA operations, due to better availabilitythe ongoing normalization of product but remained above pre-pandemic levels.work-from-home trends.
Post sale revenue decreased by 2.1%7.6% during the firstthird quarter 2023 as compared to firstthird quarter 2022, due to lower paper, supplies, and IT endpoint devices revenue, as well as the termination of Fuji royalty income and PARC revenue. Contractual print services revenue1 decreased as compared to third quarter 2022, primarily due to IT hardwarelower service revenue declines, currency and lower page volumes associated with lower installations in prior periods.from our economically-sensitive Production customers. These decreasesimpacts were partially offset by growth in outsourcingDigital and Managed IT services revenue, price increases, as well as gains and commissions, and servicing revenue on sales of finance receivables.
Post sale revenue decreased 4.7% for the nine months ended September 30, 2023 as compared to the prior year period due to lower paper, IT endpoint devices, and supplies revenues, as well as the termination of Fuji royalty income and PARC revenue. Contractual print services revenue1 decreased as compared to the prior year period, primarily due to lower service revenue from our economically-sensitive Production customers. These declines were partially offset by revenue growth in Digital and Managed IT Services, which includedincludes the benefits of a recent acquisition, and price increases, as well as gains and commissions, and servicing revenue on sales of Go Inspire,finance receivables.
_____________
(1)Includes revenues from Services, maintenance and paper sales.rentals.

Xerox 2023 Form 10-Q 4960


Detail by product group is shown below.

Three Months Ended
March 31,
% of Equipment Sales Three Months Ended
September 30,
Nine Months Ended
September 30,
% of Equipment Sales
(in millions)(in millions)20232022% ChangeCC % Change20232022(in millions)20232022
%
Change
CC % Change20232022% ChangeCC % Change20232022
EntryEntry$62 $61 1.6%2.3%16%19%Entry$56 $74 (24.3)%(25.3)%$181 $201 (10.0)%(10.0)%15%19%
Mid-rangeMid-range252 194 29.9%32.4%64%62%Mid-range260 246 5.7%4.3%782 661 18.3%18.4%65%62%
High-endHigh-end73 54 35.2%38.3%19%17%High-end67 65 3.1%0.5%222 195 13.8%13.9%19%18%
OtherOther(20.0)%(20.0)%1%2%Other(40.0)%(40.0)%12 13 (7.7)%(7.7)%1%1%
Equipment sales(1)(2)
Equipment sales(1)(2)
$391 $314 24.5%27.0%100%100%
Equipment sales(1)(2)
$386 $390 (1.0)%(2.1)%$1,197 $1,070 11.9%12.1%100%100%
_____________
CC - See "Currency Impact" section for a description of constant currency.
(1)Refer to the Products and Offerings Definitions section.
(2)Includes equipment sales related to the FITTLE segment of $6$5 million and $5$6 million for the three months ended March 31,September 30, 2023 and 2022, respectively, and $17 million and $16 million for the nine months ended September 30, 2023 and 2022, respectively.
The change at constant currency1 reflected the following:
Entry - The increasedecrease for the three and nine months ended September 30, 2023 as compared to their respective prior year periods was driven by strength in color devices and overall price increases.the on-going normalization of work-from-home trends.
Mid-range - The increase for the three months ended September 30, 2023 as compared to the third quarter 2022 was primarily driven by ourgrowth in the Americas, supported by increased product availability, partially offset by declines in EMEA, reflecting backlog reductions in the prior year. The increase for the nine months ended September 30, 2023 as compared to the prior year period was driven by higher margin A3 devices due to improved product availability, primarily in the Americas, and price increases, and a strongboth of which were partially offset by declines in EMEA, which reflected backlog going intoreductions in the quarter.prior year.
High-end - The increase for the three months ended September 30, 2023 was driven by strong performancegrowth in entry production color,the Americas, which was offset by declines in EMEA. The increase for the nine months ended September 30, 2023 as compared to the prior year period was driven by revenue growth in the Americas, as well as higher revenue and higher installs of both Entry Production Color devices and iGens, due to improved product availability, as well asand benefits from price increases.increases and Xerox’s complete offering of software, services and technology.
_____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Total Installs
Installs reflect new placements of devices only (i.e., measure does not take into account removal of devices which may occur as a result of contract renewals or cancellations). Revenue associated with equipment installations may be reflected up-front in Equipment sales or over time either through rental income or as part of our services revenues (which are both reported within our Post sale revenues), depending on the terms and conditions of our agreements with customers. Installs include activity for Xerox and non-Xerox branded products installed by our XBS sales unit. Detail by product group (see Products and Offerings Definitions) is shown below.
Installs for the three months ended March 31,September 30, 2023 as compared to prior year period reflect the following:
Entry1
9%52% decrease in entry color installs primarily due to declinesa softer demand associated with the ongoing normalization of work-from-home trends.
28% decrease in entry black-and-white installs driven by EMEA markets, mostly across multi-function printers.
Mid-Range
18% decrease in mid-range color printers,installs, driven by a decline in EMEA channels, partially offset by growth in A4 Color multi-function printers.the Americas.
1%10% decrease in entry black-and-white installs primarily driven by A4 mono multi-function printer (MFP) activity declines, partially offset by entry mono printer installs, and increased product availability.
Mid-Range
26% increase in mid-range color installs primarily reflecting increased product availability.
160% increase in mid-range black-and-white installs, primarily reflecting increased product availability.driven by a decline in EMEA channels, partially offset by growth in the Americas.
High-End
84%15% increase in high-end color installs primarily reflecting increased product availability and strong demand for entry production color devices.Versant products, primarily in the Americas.
23%16% decrease in high-end black-and-white installs reflecting lower demand.a decline for Nuvera and Baltoro products in EMEA.
Xerox 2023 Form 10-Q 61


Installs for the nine months ended September 30, 2023 as compared to prior year period reflect the following:
Entry1
37% decrease in entry color installs driven by declines in entry color printers and A4 Color MFPs, associated with the ongoing normalization of work-from-home trends, primarily in EMEA.
12% decrease in entry black-and-white installs driven by declines in A4 mono MFPs, primarily in EMEA, which was partially offset by higher entry mono printer installs.
Mid-Range
7% increase in mid-range color installs, driven by A3 color MFPs, reflecting increased product availability in the Americas.
31% increase in mid-range black-and-white installs, driven by A3 mono MFPs, reflecting increased product availability primarily in the Americas.
High-End
30% increase in high-end color installs reflecting higher demand for iGen and Versant products, primarily in the Americas.
16% decrease in high-end black-and-white installs reflecting a decline for Nuvera.
_____________
(1)Reflects install activity for total Entry product group.

Xerox 2023 Form 10-Q 50


Products and Offerings Definitions
Our product groupings range from:
“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
“Mid-Range”, which include A3 devices that generally serve large workgroup/work teams environments as well as products in the Light Production product groups serving centralized print centers, print for pay and lower volume production print establishments.
“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.

Segment Margin
Print and Other segment margin of 6.8%4.1% for the three months ended March 31,September 30, 2023 increased by 8.1-percentage0.3-percentage points as compared to firstthird quarter 2022, primarily due to higher revenue, lower supply chain-related costs, lower RD&E expense, as well as lowerand benefits of cost and productivity savings. These positive impacts were partially offset by higher selling and bad debt expenses.
Print and Other segment margin of 5.6% for the nine months ended September 30, 2023 increased 3.9-percentage points as compared to the prior year period primarily due to higher profit margin, which includes lower supply chain-related costs, lower RD&E expense, and lower Selling, administrative expense,and general expenses, which reflect the benefits of cost and productivity savings. This activity wasThese positive impacts were partially offset by higher product costs.bad debt expense.
Xerox 2023 Form 10-Q 62


FITTLE
FITTLE represents a global financing solutions business, primarily enabling the sale of our equipment and services.
Revenue
Three Months Ended
March 31,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)(in millions)20232022%
Change
(in millions)20232022%
Change
20232022%
Change
Equipment salesEquipment sales$$20.0%Equipment sales$$(16.7)%$17 $16 6.3%
FinancingFinancing52 53 (1.9)%Financing46 51 (9.8)%147 156 (5.8)%
Other Post sale revenue(1)
Other Post sale revenue(1)
93 97 (4.1)%
Other Post sale revenue(1)
47 41 14.6%137 120 14.2%
Intersegment revenue(2)
—%
Total FITTLE RevenueTotal FITTLE Revenue$154 $158 (2.5)%Total FITTLE Revenue$98 $98 —%$301 $292 3.1%
_____________
(1)Other Post sale revenue includes operating lease/rental revenues as well as lease renewal and fee income.
(2)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
FirstThird quarter 2023 FITTLE segment revenue decreased 2.5%was flat as compared to firstthird quarter 2022, andwhile for the nine months ended September 30, 2023 segment revenue increased 3.1% as compared to the prior year period. FITTLE segment revenue included the following:
Financing Income decreased by 1.9% forrevenue is generated from direct and indirect financed Xerox equipment sale transactions. For the three months ended March 31,September 30, 2023, these revenues decreased 9.8% as compared to third quarter 2022, including a 3.7-percentage point benefit from currency. Financing revenue for the nine months ended September 30, 2023 decreased 5.8% as compared to the prior year period, including a 0.2-percentage point adverse impact from currency. The decline at constant currency1 for both the three and nine months ended September 30, 2023, respectively, reflects a reduction of the average finance receivables balance in the quarter and year-to-date periods as a result of the sales of finance receivables in 2023 and the fourth quarter 2022 to HPS. Finance receivables are approximately $300 million lower in September of 2023 as compared to first quarter 2022, primarily due to currency as financing revenue was essentially flat on a constant currency1 basis reflecting a stable average finance receivable portfolio.September of 2022.
Other Post sale revenue decreased 4.1%increased 14.6% for the three months ended March 31,September 30, 2023 as compared to firstthird quarter 2022, and increased 14.2% for the nine months ended September 30, 2023 as compared to the prior year period. The increase for both the three and nine months ended September 30, 2023, respectively, is due to a decline in operating lease income,higher commissions and servicing revenue on increased sales of finance receivables under our finance receivables funding agreement, which reflects lower equipment installs in prior periods. This decline was partially offset by higher fees, including those associated with$7 million and $21 million for the new receivable sales/funding agreement.three and nine months ended September 30, 2023, respectively.
_____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Segment Margin
FITTLE segment margin of 7.9%4.1% for the three months ended March 31,September 30, 2023 decreased 3.1-percentageincreased 2.1-percentage points as compared to firstthird quarter 2022 dueprimarily reflecting lower bad debt expense as a result of sales of receivables without recourse through our receivable funding arrangements, as well as lower intersegment commissions.
FITTLE segment margin of 7.3% for the nine months ended September 30, 2023 increased 1.8-percentage points as compared to the prior year period driven by higher inter-segmentrevenue reflecting higher commissions and the impactservicing revenue on increased sales of higher borrowing costs, which wasfinance receivables under our finance receivables funding agreement, as well as lower bad debt expense. These favorable impacts were partially offset by lowerhigher strategic investment costs, and higher interest costs.
We expect further improvements to bad debt expense.expense going forward as our finance receivable balances decline as a result of increased sales of receivables.

Xerox 2023 Form 10-Q 5163


Capital Resources and Liquidity
The following is a summary of our liquidity position:
As of March 31,September 30, 2023 and December 31, 2022, total cash, cash equivalents and restricted cash were $697$617 million and $1,139 million, respectively, and apart from restricted cash of $106$85 million and $94 million at March 31,September 30, 2023 and December 31, 2022, respectively, was readily accessible for use. The decrease in total cash, cash equivalents and restricted cash of $442$522 million primarily reflects net payments on debtan $819 million financing use of $452 million and dividend payments to shareholders of $45 million,cash, which werewas partially offset by net cash flow from operations of $78 million. Netoperating cash flows from operations included a $160 million benefit from a decrease in finance receivables, which reflected the sale of approximately $260 million of finance receivables under the FITTLE Receivables Funding Agreement, partially offset by new originations.$297 million.
Total debt at March 31,September 30, 2023 was $3,279$3,609 million, of which $2,826$2,492 million is allocated to and supports the Company's finance assets. The remaining debt of $453$1,117 million is attributable to the non-financing business and declinedincreased from $806 million at December 31, 2022. Debt consists of Senior Unsecured Notes, and secured borrowings through the securitization of finance assets. No amounts are dueassets, borrowings under ourthe new ABL Facility and borrowings under a loan facility used to fund the repurchase of shares from Carl C. Icahn and certain of his affiliates. $300 million of Senior Unsecured Note borrowings forare due within the next twelve months.
In May 2023, we entered into a five-year senior secured revolving credit facility of up to $300 million (the ABL Facility). Our previous $250 million Credit Facility due July 2024 was terminated prior to entering into the ABL Facility. As of March 31,September 30, 2023, there were no$220 million of borrowings orunder the ABL Facility, which are reported as short-term borrowings based on management's intent to repay this balance by the end of 2023. There were no letters of credit outstanding under our $250 million Credit Facilitythis facility and we were in full compliance with the covenants and other provisions of the CreditABL Facility.
In September 2023, we entered into a five-year $555 million loan facility (the Loan Facility), which was fully drawn at September 30, 2023 to finance the $542 million repurchase of approximately 34 million shares of the Company’s common stock from Carl C. Icahn and certain of his affiliates pursuant to the terms of a related purchase agreement. Although the Loan Facility has a final maturity date of September 28, 2028, Xerox anticipates refinancing amounts borrowed under the Loan Facility with a new financing instrument in the near term.
We expect Operating cash flows for 2023 to be approximately $550at least $650 million in 2023, reflecting the benefits of FITTLE's Receivables Funding Agreement. Additionally,and we continue to expect that capital expenditures willto be approximately $50 million.
Refer toNote 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity.
Cash Flow Analysis
The following summarizes our cash, cash equivalents and restricted cash:
Three Months Ended
March 31,
Change Nine Months Ended
September 30,
Change
(in millions)(in millions)20232022(in millions)20232022
Net cash provided by operating activities$78 $66 $12 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$297 $(27)$324 
Net cash used in investing activities(17)(75)58 
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(95)98 
Net cash used in financing activitiesNet cash used in financing activities(505)(149)(356)Net cash used in financing activities(819)(755)(64)
Effect of exchange rate changes on cash, cash equivalents and restricted cashEffect of exchange rate changes on cash, cash equivalents and restricted cash10 (8)Effect of exchange rate changes on cash, cash equivalents and restricted cash(3)(31)28 
Decrease in cash, cash equivalents and restricted cashDecrease in cash, cash equivalents and restricted cash(442)(148)(294)Decrease in cash, cash equivalents and restricted cash(522)(908)386 
Cash, cash equivalents and restricted cash at beginning of periodCash, cash equivalents and restricted cash at beginning of period1,139 1,909 (770)Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 (770)
Cash, Cash Equivalents and Restricted Cash at End of PeriodCash, Cash Equivalents and Restricted Cash at End of Period$697 $1,761 $(1,064)Cash, Cash Equivalents and Restricted Cash at End of Period$617 $1,001 $(384)
Cash Flows from Operating Activities
Net cash provided by operating activities was $78$297 million for the threenine months ended March 31,September 30, 2023. The $12$324 million increase in operating cash from the prior year period was primarily due to the following:
$137209 million increase in pre-tax income before depreciation and amortization, provisions, gain on sales of businesses and assets, PARC donation, stock-based compensation, goodwill impairment, restructuring and related costs net and non-service retirement-related costs.
$119500 million increase from finance receivables reflecting the sale of approximately $260$850 million of finance receivables under the FITTLE Receivables Funding Agreementfinance receivables funding agreement partially offset by higher originations from increased equipment sales. Refer toNote 8 –9 - Finance Receivables, Net in in the Condensed Consolidated Financial Statements for additional information regarding the sale of finance receivables.
$26186 million increase from accounts receivable primarily due to a higher year-over-year decline in revenues partially offset by the timinglower inventory reflecting increased sales of collections.equipment and supplies.
Xerox 2023 Form 10-Q 64


$2131 million increase from lower contributions to our retirement plans primarily due to additional contributions to our U.K. defined benefit pension benefit plans.plan not being required in 2023.
$15229 million increase from lower net tax payments.
$488 million decrease from accounts payable primarily due to the timing of supplier and vendor payments including the extension of payment terms on certain suppliers in the prior year.and lower year-over-year spending.
$8899 million decrease from other current and long-term liabilities primarily due to the timing of payment of higher year-end accruals.
$3835 million decrease from accrued compensation primarily related to the year-over-year timinghigher installs of payments.
$33 million decrease from inventory primarily due to higher equipment inventory levels in anticipation of increased sales activity in 2023 as the Company continues to work down its backlog.on operating leases.
Xerox 2023 Form 10-Q 52


Cash Flows from Investing Activities
Net cash used inprovided by investing activities was $17$3 million for the threenine months ended March 31,September 30, 2023. The $58$98 million decreaseincrease in the use of cash from the prior year period was primarily due to the following:
$4786 million decrease from acquisitions.increase reflecting fewer acquisitions in 2023.
$812 million decreaseincrease reflecting lower capital expenditures.
Cash Flows from Financing Activities
Net cash used in financing activities was $505$819 million for the threenine months ended March 31,September 30, 2023. The $356$64 million increase in the use of cash from the prior year period was primarily due to the following:
$474431 million increase due to the share repurchase agreement with Icahn and Affiliated Parties for $544 million in 2023 compared to $113 million of share repurchases in the prior year under the Company’s open-market share repurchase program.
$374 million decrease from net debt activity. 2023 reflects net proceeds of $549 million from the Loan Facility, used to fund the share repurchase, and $213 million from the ABL Facility, which include debt issuance costs payments of $300$6 million on Senior Notes and $152$7 million, on secured financing arrangements. 2022 reflectsrespectively, and net proceeds of $668$52 million on a newfrom the refinance of our Canadian secured financing arrangementloan. These borrowings were offset by payments of $346$644 million on existing secured financing arrangements and $300 million on Senior Notes. The $644 million of payments on secured financing arrangements includes the early repayment of $185 million U.S. secured borrowing. 2022 reflects proceeds of $753 million on secured financing arrangements offset by payments of $600 million, $300 million on maturing 2022 Senior Notes and $353 million for the early redemption of 2023 Senior Notes, which includes a premium payment of $3 million.
$113 million decrease dueRefer to no share repurchasesNote 13 - Debt in the current year.Condensed Consolidated Financial Statements for additional information regarding debt activity and Note 17 – Shareholders’ Equity of Xerox Holdings in the Condensed Consolidated Financial Statements for additional information regarding the Icahn share repurchase.
Cash, Cash Equivalents and Restricted Cash
Refer to Note 67 - Supplementary Financial Information in the Condensed Consolidated Financial Statements for additional information regarding Cash, cash equivalents and restricted cash.
Operating Leases
We have operating leases for real estate and vehicles in our domestic and international operations, and for certain equipment in our domestic operations. Additionally, we have identified embedded operating leases within certain supply chain contracts for warehouses, primarily within our domestic operations. Our leases have remaining terms of up to twelveeleven years and a variety of renewal and/or termination options. As of March 31,September 30, 2023 and December 31, 2022, total operating lease liabilities were $214$190 million and $229 million, respectively.
Refer to Note 1011 - Lessee in the Condensed Consolidated Financial Statements for additional information regarding our leases accounted for under lessee accounting.
Xerox 2023 Form 10-Q 65


Debt and Customer Financing Activities
The following summarizes our debt:
(in millions)(in millions)March 31, 2023December 31, 2022(in millions)September 30, 2023December 31, 2022
Xerox Holdings CorporationXerox Holdings Corporation$1,500 $1,500 Xerox Holdings Corporation$1,500 $1,500 
Xerox CorporationXerox Corporation900 1,200 Xerox Corporation1,676 1,200 
Xerox - Other Subsidiaries(1)
Xerox - Other Subsidiaries(1)
893 1,042 
Xerox - Other Subsidiaries(1)
449 1,042 
Subtotal - Principal debt balanceSubtotal - Principal debt balance3,293 3,742 Subtotal - Principal debt balance3,625 3,742 
Debt issuance costsDebt issuance costsDebt issuance costs
Xerox Holdings CorporationXerox Holdings Corporation(8)(9)Xerox Holdings Corporation(10)(9)
Xerox CorporationXerox Corporation(4)(4)Xerox Corporation(7)(4)
Xerox - Other Subsidiaries(1)
Xerox - Other Subsidiaries(1)
(4)(5)
Xerox - Other Subsidiaries(1)
(1)(5)
Subtotal - Debt issuance costsSubtotal - Debt issuance costs(16)(18)Subtotal - Debt issuance costs(18)(18)
Net unamortized premiumNet unamortized premiumNet unamortized premium
Total DebtTotal Debt$3,279 $3,726 Total Debt$3,609 $3,726 
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of the securitization of Finance Receivables.
Refer to Note 1213 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Xerox 2023 Form 10-Q 53


Finance Assets and Related Debt
The following represents our total finance assets, net associated with our lease and finance operations:
(in millions)(in millions)March 31, 2023December 31, 2022(in millions)September 30, 2023December 31, 2022
Total finance receivables, net(1)
Total finance receivables, net(1)
$2,980 $3,102 
Total finance receivables, net(1)
$2,591 $3,102 
Equipment on operating leases, netEquipment on operating leases, net250 235 Equipment on operating leases, net257 235 
Total Finance Assets, net(2)
Total Finance Assets, net(2)
$3,230 $3,337 
Total Finance Assets, net(2)
$2,848 $3,337 
_____________
(1)Includes (i) Billed portion of finance receivables, net, (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.
(2)The change from December 31, 2022 includes an increasea decrease of $27$4 million due to currency.
Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in Total finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets.
Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:
(in millions)(in millions)March 31, 2023December 31, 2022(in millions)September 30, 2023December 31, 2022
Finance receivables debt(1)
Finance receivables debt(1)
$2,607 $2,714 
Finance receivables debt(1)
$2,267 $2,714 
Equipment on operating leases debtEquipment on operating leases debt219 206 Equipment on operating leases debt225 206 
Financing debtFinancing debt2,826 2,920 Financing debt2,492 2,920 
Core debtCore debt453 806 Core debt1,117 806 
Total DebtTotal Debt$3,279 $3,726 Total Debt$3,609 $3,726 
__________________
(1)Finance receivables debt is the basis for our calculation of "Cost of financing" expense in the Condensed Consolidated Statements of Income (Loss).
SalesSale of Accounts ReceivableFinance Receivables
Activity relatedIn December 2022, the Company entered into a finance receivables funding agreement with an affiliate of HPS Investment Partners (HPS) pursuant to which the Company agreed to offer for sale, and HPS agreed to purchase, certain eligible pools of finance receivables on a monthly basis in transactions structured as "true sales at law" and bankruptcy remote transfers. Accordingly, the receivables sold were derecognized from our financial statements and HPS does not have recourse back to the Company for uncollectible receivables. During the second quarter 2023, the finance receivables funding agreement with HPS was amended to expand the pools of accountsfinance receivables eligible for sale and to include the sale of the underlying leased equipment to HPS. The effect of these transactions has accordingly reduced financing debt as funding for new finance receivable originations is as follows:
 Three Months Ended
March 31,
(in millions)20232022
Estimated decrease to net operating cash flows(1)
$(87)$(13)
_____________
(1)Representsthrough the difference between current and prior period accounts receivable sales adjusted for the effects of currency.
Referdirect sale to Note 7 - Accounts Receivable, Net in the Condensed Consolidated Financial Statements for additional information regarding our accounts receivable sales arrangements.HPS.
Xerox 2023 Form 10-Q 5466


Third Party Leasing Programs
In the third quarter 2023, the Company entered into an agreement with PEAC Solutions (a subsidiary of HPS) that named PEAC as the provider of certain leasing and financial services programs for non-Xerox equipment in the U.S. network of independent dealers and resellers. Prior to this arrangement Xerox's FITTLE business provided leasing directly to end-user customers who purchased Xerox and non-Xerox equipment sold through independent dealers and resellers. Xerox's FITTLE business will return to a captive lessor as the Company focuses on core capabilities and offerings including print, IT and digital services. Xerox's FITTLE business will continue to offer leasing for Xerox hardware, software, and solutions. The effect of this arrangement will accordingly reduce future lease originations and associated financing debt.
Liquidity and Financial Flexibility
We manage our worldwide liquidity using internal cash management practices, which are subject to i) the statutes, regulations and practices of each of the local jurisdictions in which we operate, ii) the legal requirements of the agreements to which we are a party, and iii) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.
Our principal debt maturities are spread over the next five years as follows:
(in millions)(in millions)Xerox Holdings CorporationXerox Corporation
Xerox - Other Subsidiaries(1)
Total(in millions)Xerox Holdings CorporationXerox Corporation
Xerox - Other Subsidiaries(1)
Total
2023 Q2$— $— $151 $151 
2023 Q3— — 144 144 
2023 Q42023 Q4— — 135 135 2023 Q4$— $220 $106 $326 
20242024— 300 387 687 2024— 300 285 585 
20252025750 — 76 826 2025750 — 49 799 
20262026— — — — 2026— — 
20272027— — — — 2027— — — — 
2028 and thereafter2028 and thereafter750 600 — 1,350 2028 and thereafter750 1,156 — 1,906 
Total(2)
Total(2)
$1,500 $900 $893 $3,293 
Total(2)
$1,500 $1,676 $449 $3,625 
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of the securitization of Finance Receivables.
(2)Includes fair value adjustments.
Refer to Note 1213 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Treasury Stock
Xerox Holdings Corporation made no open-market repurchases of its Common Stock in firstthird quarter 2023.
On September 28, 2023, Xerox Holdings Corporation entered into a share purchase agreement (the Purchase Agreement) with Carl C. Icahn and certain of his affiliates (Icahn Parties) pursuant to which the Company agreed to purchase an aggregate of approximately 34 million shares of the Company’s common stock for an aggregate purchase price of approximately $542 million, exclusive of fees and expenses. Refer toNote 17 – Shareholders’ Equity of Xerox Holdings in the Condensed Consolidated Financial Statements for additional information regarding the share purchase.
Xerox 2023 Form 10-Q 5567


Financial Risk Management
We are exposed to market risk from foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. We utilize derivative financial instruments to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, interest rate caps, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Japanese Yen, Euro, and U.K. Pound Sterling.Sterling and Japanese Yen. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency exchange rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.
The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 1314 – Financial Instruments in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.
Xerox 2023 Form 10-Q 5668


Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP.
Reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below.
Adjusted Earnings Measures
Adjusted Net Income (Loss) and EPS
Adjusted Effective Tax Rate
The above measures were adjusted for the following items:
Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance, nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.
Xerox 2023 Form 10-Q 69


Discrete, unusual or infrequent items: We exclude these item(s), when applicable, given their discrete, unusual or infrequent nature and their impact on the comparability of our results for the period to prior periods and future expected trends.
Goodwill impairment
Contract termination costs - product supply
PARC donation
Accelerated share vesting - stock compensation expense associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox 2023 Form 10-Q Holdings Corporation's former CEO.
57Loss on early extinguishment of debt


Tax indemnification - Conduent
Adjusted Operating Income (Loss) and Margin
We calculate and utilize adjusted operating income (loss) and margin measures by adjusting our reported pre-tax income (loss) and margin amounts. In addition to the costs and expenses noted above as adjustments for our adjusted earnings measures, adjusted operating income (loss) and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.
Constant Currency (CC)
Refer to "Currency Impact" for a discussion of this measure and its use in our analysis of revenue growth.
Adjusted Net Income (Loss) and EPS reconciliation:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202320222023202220232022
(in millions, except per share amounts)(in millions, except per share amounts)Net IncomeDiluted EPSNet  (Loss)Diluted EPS(in millions, except per share amounts)Net IncomeDiluted EPSNet (Loss) IncomeDiluted EPSNet IncomeDiluted EPSNet (Loss) IncomeDiluted EPS
Reported(1)
Reported(1)
$71 $0.43 $(56)$(0.38)
Reported(1)
$49 $0.28 $(383)$(2.48)$59 $0.30 $(443)$(2.91)
Adjustments:Adjustments:Adjustments:
Goodwill impairmentGoodwill impairment— 412 — 412 
Restructuring and related costs, netRestructuring and related costs, net18 Restructuring and related costs, net10 22 35 41 
Amortization of intangible assetsAmortization of intangible assets11 11 Amortization of intangible assets12 10 33 31 
Non-service retirement-related costsNon-service retirement-related costs(1)(7)Non-service retirement-related costs(7)14 (18)
Contract termination costs - product supplyContract termination costs - product supply— 33 Contract termination costs - product supply— — — 33 
Income tax on adjustments(2)
(1)(13)
PARC donationPARC donation— — 132 — 
Accelerated share vestingAccelerated share vesting— — — 21 
Loss on early extinguishment of debtLoss on early extinguishment of debt— — 
Tax indemnification - ConduentTax indemnification - Conduent(7)— (7)— 
Income tax on PARC donation(2)
Income tax on PARC donation(2)
— — (40)— 
Income tax on adjustments (excluding PARC donation)(2)
Income tax on adjustments (excluding PARC donation)(2)
(21)(38)
AdjustedAdjusted$82 $0.49 $(14)$(0.12)Adjusted$77 $0.46 $33 $0.19 $231 $1.39 $43 $0.21 
Dividends on preferred stock used in adjusted EPS calculation(3)
Dividends on preferred stock used in adjusted EPS calculation(3)
$$
Dividends on preferred stock used in adjusted EPS calculation(3)
$$$11 $11 
Weighted average shares for adjusted EPS(3)
Weighted average shares for adjusted EPS(3)
158 156 
Weighted average shares for adjusted EPS(3)
159 157 158 157 
Fully diluted shares at March 31, 2023(4)
158
Fully diluted shares at September 30, 2023(4)
Fully diluted shares at September 30, 2023(4)
125 
 ____________________________
(1)Net Income (Loss) and EPS attributable to Xerox Holdings. Net loss and EPS for the three and nine months ended September 30, 2022 includes an after-tax non-cash Goodwill impairment charge of $395 million or $2.54 per share, respectively.
(2)Refer to Adjusted Effective Tax Rate reconciliation.
(3)For those periods that include the preferred stock dividend, the average shares for the calculations of diluted EPS exclude the 7 million shares associated with our Series A convertible preferred stock.
(4)Reflects common shares outstanding at March 31,September 30, 2023, plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the firstthird quarter 2023. The amount excludesExcludes shares associated with our Series A convertible preferred stock, which were anti-dilutive for the firstthird quarter 2023.
Xerox 2023 Form 10-Q 70


Adjusted Effective Tax Rate reconciliation:
Three Months Ended March 31,Three Months Ended September 30,
2023202220232022
(in millions)(in millions)Pre-Tax IncomeIncome Tax ExpenseEffective
Tax Rate
Pre-Tax (Loss)Income Tax (Benefit)Effective
Tax Rate
(in millions)Pre-Tax IncomeIncome Tax ExpenseEffective
Tax Rate
Pre-Tax (Loss) IncomeIncome Tax ExpenseEffective
Tax Rate
Reported(1)
Reported(1)
$85 $14 16.5 %$(89)$(31)34.8 %
Reported(1)
$63 $15 23.8 %$(380)$(0.8)%
Goodwill impairmentGoodwill impairment— — 412 17 
Non-GAAP Adjustments(2)
Non-GAAP Adjustments(2)
12 55 13 
Non-GAAP Adjustments(2)
19 (9)25 
Adjusted(3)
Adjusted(3)
$97 $15 15.5 %$(34)$(18)52.9 %
Adjusted(3)
$82 $7.3 %$57 $24 42.1 %
Nine Months Ended September 30,
20232022
(in millions)(in millions)Pre-Tax IncomeIncome Tax ExpenseEffective
Tax Rate
Pre-Tax (Loss) IncomeIncome Tax (Benefit) ExpenseEffective
Tax Rate
Reported(1)
Reported(1)
$59 $1.7 %$(474)$(27)5.7 %
Goodwill impairmentGoodwill impairment— — 412 17 
PARC donation(2)
PARC donation(2)
132 40 — — 
Non-GAAP Adjustments(2)
Non-GAAP Adjustments(2)
78 (2)112 21 
Adjusted(3)
Adjusted(3)
$269 $39 14.5 %$50 $11 22.0 %
____________________________
(1)Pre-tax income (loss) and Income tax expense (benefit).
(2)Refer to Adjusted Net Income (Loss) and EPS reconciliation for details.
(3)The tax impact on Adjusted Pre-tax income (loss) is calculated under the same accounting principles applied to the Reported Pre-tax income (loss) under ASC 740, which employs an annual effective tax rate method to the results.
Xerox 2023 Form 10-Q 58


Adjusted Operating Income (Loss) and Margin reconciliation:
Three Months Ended September 30,
20232022
(in millions)(in millions)ProfitRevenueMargin(Loss) ProfitRevenueMargin
Reported(1)
Reported(1)
$63 $1,652 3.8 %$(380)$1,751 (21.7)%
Adjustments:Adjustments:
Goodwill impairmentGoodwill impairment— 412 
Restructuring and related costs, netRestructuring and related costs, net10 22 
Amortization of intangible assetsAmortization of intangible assets12 10 
Other expenses, netOther expenses, net(17)
AdjustedAdjusted$68 $1,652 4.1 %$65 $1,751 3.7 %
Three Months Ended March 31,Nine Months Ended September 30,
2023202220232022
(in millions)(in millions)ProfitRevenueMargin(Loss)RevenueMargin(in millions)ProfitRevenueMargin(Loss) ProfitRevenueMargin
Reported(1)
Reported(1)
$85 $1,715 5.0 %$(89)$1,668 (5.3)%
Reported(1)
$59 $5,121 1.2 %$(474)$5,166 (9.2)%
Adjustments:Adjustments:Adjustments:
Goodwill impairmentGoodwill impairment— 412 
Restructuring and related costs, netRestructuring and related costs, net18 Restructuring and related costs, net35 41 
Amortization of intangible assetsAmortization of intangible assets11 11 Amortization of intangible assets33 31 
PARC donationPARC donation132 — 
Accelerated share vestingAccelerated share vesting— 21 
Other expenses, netOther expenses, net20 57 Other expenses, net34 66 
AdjustedAdjusted$118 $1,715 6.9 %$(3)$1,668 (0.2)%Adjusted$293 $5,121 5.7 %$97 $5,166 1.9 %
____________________________
(1)Pre-tax income (loss).
Xerox 2023 Form 10-Q 5971


ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The information set forth under the “Financial Risk Management” section of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.
 
ITEM 4 — CONTROLS AND PROCEDURES
(a)Evaluation of Disclosure Controls and Procedures
Xerox Holdings Corporation
The management of Xerox Holdings Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Holdings Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Holdings Corporation were effective to ensure that information required to be disclosed in the reports filed or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Holdings Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Holdings Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. 
Xerox Corporation
The management of Xerox Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Corporation were effective to ensure that information required to be disclosed in the reports that or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. 
(b)Changes in Internal Controls
Xerox Holdings Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Xerox Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Xerox 2023 Form 10-Q 6072


PART II — OTHER INFORMATION
ITEM 1 — LEGAL PROCEEDINGS
The information set forth under Note 2021 – Contingencies and Litigation in the Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this item.
ITEM 1A — RISK FACTORS
Reference is made to the Risk Factors set forth in Part I, Item 1A of the combined Xerox Holdings Corporation and Xerox Corporation Annual Report on Form 10-K for the year ended December 31, 2022.
ITEM 2 — UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
(b) Issuer Purchases of Equity Securities during the Quarter ended March 31,September 30, 2023
Repurchases of Xerox Holdings Corporation's Common Stock, par value $1 per share, include the following:
Board Authorized Share Repurchase Program:
ThereOn September 28, 2023, Xerox Holdings Corporation entered into a share purchase agreement (the Purchase Agreement) with Carl C. Icahn and certain of his affiliates (Icahn Parties) pursuant to which the Company agreed to purchase an aggregate of approximately 34 million shares of the Company’s Common Stock, at a price of $15.84 per share, the closing price of a Common Share on the Nasdaq Global Select Market on September 27, 2023, the last full trading day prior to the execution of the Purchase Agreement, for an aggregate purchase price of approximately $542 million. The purchase was completed and settled on September 28, 2023.
Other than the Purchase Agreement entered into with the Icahn Parties, there were no repurchases of Xerox Holdings Corporation's Common Stock for the quarter ended March 31,September 30, 2023 pursuant to share repurchase programs authorized by Xerox Holdings’ Board of Directors. Repurchases of Xerox Holdings Corporation's Common Stock, par value $1 per share, were as follows:

Total Number of Shares Purchased
Average Price Paid per Share(1)
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
July 1 through 31— $— — $— 
August 1 through 31— — — — 
September 1 through 3034,245,314 15.84 — — 
Total34,245,314 — 
 ____________________________
(1)Exclusive of fees and expenses.

Repurchases Related to Stock Compensation Programs(1):
Total Number of Shares Purchased
Average Price Paid per Share(2)
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
January 1 through 31401,765 $16.50 n/an/a
February 1 through 284,631 16.72 n/an/a
March 1 through 311,271 16.54 n/an/a
Total407,667 
Total Number of Shares Purchased
Average Price Paid per Share(2)
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
July 1 through 317,369 $14.93 n/an/a
August 1 through 3127,019 15.77 n/an/a
September 1 through 30— — n/an/a
Total34,388 
 ____________________________
(1)These repurchases are made under a provision in our restricted stock compensation programs for the indirect repurchase of shares through a net-settlement feature upon the vesting of shares in order to satisfy minimum statutory tax-withholding requirements.
(2)Exclusive of fees and expenses.
Xerox 2023 Form 10-Q 73


ITEM 3 — DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4 — MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5 — OTHER INFORMATION
None.Rule 10b5-1 Trading Plans
None of our directors or officers (as defined in Rule 16a-1(f) under the Exchange Act) adopted or terminated a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement (as defined in Item 408(c) of Regulation S-K) during the quarterly period covered by this report.


Xerox 2023 Form 10-Q 6174


ITEM 6 — EXHIBITS
101.INSInline XBRL Instance Document
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Calculation Linkbase Document
101.LABInline XBRL Taxonomy Label Linkbase Document
101.PREInline XBRL Taxonomy Presentation Linkbase Document
101.DEFInline XBRL Taxonomy Definition Linkbase Document
104The Cover Page Interactive Data File from this Quarterly Report on Form 10-Q, (formatted as Inline XBRL and contained in Exhibit 101).

Xerox 2023 Form 10-Q 6275


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, each registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. The signatures for each undersigned shall be deemed to relate only to matters having reference to such company and its subsidiaries.

XEROX HOLDINGS CORPORATION
(Registrant)
By:
/S/ MIRLANDA GECAJ
 
Mirlanda Gecaj Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
Date: May 1,October 30, 2023


 
XEROX CORPORATION
(Registrant)
By:
/S/ MIRLANDA GECAJ
 
Mirlanda Gecaj Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
Date: May 1,October 30, 2023
 
Xerox 2023 Form 10-Q 6376