0001818874us-gaap:MeasurementInputExpectedTermMember2021-05-280001818874sofi:CreditCardWarehouseFacilitiesMemberus-gaap:LineOfCreditMember2022-06-30

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 20212022
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from     to
Commission file number 001-39606
SoFi Technologies, Inc.
(Exact name of registrant as specified in its charter)
Delaware98-1547291
(State or other jurisdiction of incorporation)(I.R.S. Employer Identification No.)
234 1st Street
San Francisco, California
94105
(Address of principal executive offices)(Zip Code)
(855) 456-7634
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, $0.0001 par value per shareSOFIThe Nasdaq Global Select Market
Redeemable warrants, each whole warrant exercisable for one share of common stock, $0.0001 par valueSOFIWThe Nasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No   ☐ 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     Yes  ☒   No  ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filer  Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes   ☐     No  ☒
The number of shares of the registrant’s common stock, par value $0.0001 per share, outstanding as of July 27, 202129, 2022 was 794,692,813922,377,054 shares.



SOFI TECHNOLOGIES, INC.
TABLE OF CONTENTS
Page
PART I – FINANCIAL INFORMATION
Item 1.
Item 2.
Item 3.
Item 4.
PART II – OTHER INFORMATION
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
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SoFi Technologies, Inc.
As used in this Quarterly Report on Form 10-Q, unless the context requires otherwise, references to “SoFi”, the “Company”, “we”, “us”, and “our”, and similar references refer to SoFi Technologies, Inc. and its wholly-owned subsidiaries following the Business Combination (as defined herein) and to Social Finance, Inc. prior to the Business Combination.
Social Finance, Inc. (“Social Finance”) entered into a merger agreement (the “Agreement”) with Social Capital Hedosophia Holdings Corp. V (“SCH”) on January 7, 2021. The transactions contemplated by the terms of the Agreement were completed on May 28, 2021 (the “Closing”), in conjunction with which SCH changed its name to SoFi Technologies, Inc. (hereafter referred to, collectively with its subsidiaries, as “SoFi”, the “Company”, “we”, “us” or “our”, unless the context otherwise requires). The transactions contemplated in the Agreement are collectively referred to as the “Business Combination”. As a result of the Business Combination, which was completed on May 28, 2021, share and per share amounts presented in this Quarterly Report on Form 10-Q for periods prior to the Business Combination for Social Finance, Inc. have been retroactively converted by application of the exchange ratio of 1.7428. For more information regarding the Business Combination, see Item I,
In March 2021, we entered into an agreement to acquire Golden Pacific Bancorp, Inc. (“Golden Pacific”), a bank holding company, and its wholly-owned subsidiary, Golden Pacific Bank, National Association, a national bank (the “Bank Merger”). The Bank Merger closed in February 2022, after which we became a bank holding company and renamed Golden Pacific Bank as SoFi Bank, National Association (“SoFi Bank”).
In February 2022, we entered into an agreement to acquire Technisys S.A. (“Technisys”), a cloud-native digital multi-product core banking platform (the “Technisys Merger”). The Technisys Merger closed in March 2022.
See Note 2 to the Notes to Unaudited Condensed Consolidated Financial Statements and Item 2, Management’s Discussion and Analysis of Financial Condition and Results of Operations included in this Quarterly Reportfor information on Form 10-Q.our acquisitions.
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains statements that are forward-looking and as such are not historical facts. This includes, without limitation, statements regarding the financial position, business strategy and the plans and objectives of management for our future operations.operations; anticipated trends and prospects in the industries in which our business operates; new products, services and related strategies; and macroeconomic conditions. These statements constitute projections, forecasts and forward-looking statements, and are not guarantees of performance. Such statements can be identified by the fact that they do not relate strictly to historical or current facts. When used in this Quarterly Report on Form 10-Q, words such as “aim”, “anticipate”, “believe”, “continue”, “could”, “estimate”, “expect”, “intend”, “may”, “might”, “opportunity”, “plan”, “possible”, “potential”, “predict”, “project”, “should”, “strive”, “will”, “would” and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.
Forward-looking statements are subject to risks, uncertainties, and other factors described in “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q mayand our filings with the Securities and Exchange Commission (“SEC”) and include, for example, statements about:
the effect of and uncertainties related to the COVID-19 pandemic (including any government responses thereto);among other things:
our ability to achieve and maintain profitability in the future;
the impact on our business of the regulatory environment and complexities with compliance related to such environment;compliance;
our abilitythe effect and impact of any further extension of the federal student loan payment moratorium or any governmental actions taken to become a bank holding company and acquire a national bank charter;
our ability to respond to general economic conditions;forgive student loans;
our ability to manage our growth effectively and our expectations regarding the development and expansion of our business;
our ability to access sources of capital on favorable terms, if at all, including debt financing, deposits and other sources of capital to finance operations and growth;
the impact of and our ability to respond to general economic conditions and other macroeconomic and geopolitical factors, such as increasing interest rates, inflationary pressures, counterparty risk, changing customer demand, capital markets volatility and domestic or international conflicts or disputes;
the success of our marketing efforts and our ability to expand our member base;
our ability to grow market share in existing markets or any new markets we may enter;
our ability to develop new products, features and functionality that are competitive and meet market needs;
our ability to diversify our business and broaden our suite of financial services offerings;
our ability to realize the benefits of our strategy, including what we refer to as our financial services productivity loop;Financial Services Productivity Loop, and achieve scale in our Financial Services segment;
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our ability to successfully operate as a bank holding company, and to own and operate SoFi Bank;
our ability to make accurate credit and pricing decisions or effectively forecast our loss rates;
our ability to establish and maintain an effective system of internal controls over financial reporting;
our ability to maintain the listing of our securities on Nasdaq;The Nasdaq Global Select Market (“Nasdaq”);
our ability to realize the anticipated benefits of the Business Combination;Bank Merger and the Technisys Merger;
our ability to successfully expand our operations into foreign jurisdictions, including compliance with a variety of foreign laws;
the outcome of any legal or governmental proceedings that may be instituted against us; and
other factors detailed under Part II, Item 1A “Risk Factors”.the effect of and uncertainties related to the ongoing COVID-19 pandemic (including any emergence of additional variants or government responses thereto) and any continued recovery from the impact of the COVID-19 pandemic.
These forward-lookingForward-looking statements are based on information available as of the date of this Quarterly Report on Form 10-Q and reflect current expectations, forecasts and assumptions, and involve a number of judgments, risks and uncertainties. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report on Form 10-Q. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date, and we do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.
As a result of a number of knownTRADEMARKS
This document contains references to trademarks, service marks and unknown risks and uncertainties, our actual results or performance may be materially different from those expressed or implied by these forward-looking statements. You should not place undue reliance on these forward-looking statements.

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Risk Factor Summary
Our business is subject to numerous risks and uncertainties, which illuminate challenges that we face in connection with the successful implementation of our strategy and the growth of our business. The following considerations, among others, may offset our competitive strengths or have a negative effect on our business strategy, which could cause a decline in the price of shares of our securities and result in a loss of all or a portion of your investment:
We have a history of losses and may not achieve profitability in the future.
We operate in a rapidly evolving industry, and have limited experience in our Financial Services and Technology Platform segments, which may make it difficult to evaluate our future prospects.
We have experienced rapid growth in recent years, including through the addition of new lines of business, which may place significant demands on our operational, administrative, compliance and financial resources.
There is no assurance that our revenue and business models will be successful.
We are acquiring a national bank, which is subject to regulatory approvals and other closing conditions, and, if consummated, the acquisition will subject us to significant additional regulation.
Legislative and regulatory policies and related actions in connection with student loans could have a material adverse effect on our student loan portfolios and future originations.
Our results of operations and future prospects depend on our ability to retain existing, and attract new, members. We face intense and increasing competition and, if we do not compete effectively, our competitive positioning and our operating results would be harmed.
Negative publicity could result in a decline in our member growth, or a loss of members, and have a material adverse effect on our business, our brand and our results of operations.
We sell a significant percentage of our unsecured loans to a small number of whole loan purchasers and the loss of one or more significant purchasers could have a negative impact on our operating results.
Galileo, the technology platform-as-a-service we acquired in May 2020, depends on a small number of customers, the loss or disruptions in operations of any of which could have a material adverse effect on its business and financial results, and negatively impact our financial results and results of operations.
Changes in business, economic, or political conditions could impact our business, resulting in lower revenues and other adverse effects to our results of operations.
Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current loan portfolios and our loan origination volume.
We operate in a cyclical industry. In an economic downturn, we may not be able to grow our lending business or maintain expected levels of liquidity, loss minimization and revenue growth.
If we do not make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be harmed, and the harm could be material.
We offer personal loans which have a limited performance history and have not yet been tested in multiple down-cycle economic conditions.
We service all of the personal loans that we originate and have limited loan servicing experience, and we rely on third parties to service the student loans and mortgage loans that we originate. A failuretrade names owned by us or these third partiesbelonging to other entities. Solely for convenience, trademarks, service loans properly could resultmarks and trade names referred to in lost revenue and impact our liquidity.
this document may appear without the Fluctuations® or ™ symbols, but such references are not intended to indicate, in interest rates could negatively affect our business.
If one or more of our warehouse facilities, on whichany way, that we are highly dependent, is terminated, we may be unable to find replacement financing on favorable terms, or at all, which would have a material adverse effect on our business and financial condition.
Higher than expected payment speeds of loans could negatively impact our returns as the holder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net interest income or the valueapplicable licensor will not assert, to the fullest extent under applicable law, our or its rights to these trademarks, service marks and trade names. SoFi Technologies does not intend its use or display of our residual interest holdings.
Increasesother companies’ trademarks, service marks or trade names to imply a relationship with, or endorsement or sponsorship of it by, any other companies. All trademarks, service marks and trade names included in member default rates on loans could make us and our loans less attractive to whole loan buyers, lenders under debt warehouse facilities and investors in securitizations, which may adversely affect our access to financing and our business.this document are the property of their respective owners.
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We require substantial capital and, in the future, may require additional capital to pursue our business objectives and achieve recurring profitability. If adequate capital is not available to us, including due to the cost and availability of funding in the capital markets, our business, operating results and financial condition may be harmed.
Our Lending segment is highly regulated, and if we fail to comply with federal and state consumer protection laws, rules, regulations and guidance, our business could be adversely affected.
Changes in consumer finance and other applicable laws and regulations, as well as changes in enforcement policies and priorities, may negatively impact the management of our business, results of operations, ability to offer certain products or the terms and conditions upon which they are offered, and ability to compete.
Our Financial Services segment is subject to the regulatory framework applicable to investment management and broker-dealers, including regulation by the Securities and Exchange Commission (the “SEC”) and the Financial Industry Regulation Authority (“FINRA”).
The regulatory regime governing blockchain technologies and digital assets is uncertain, and new regulations or policies may alter our business practices with respect to digital assets. There has recently been an increased regulatory and enforcement focus in this area.
Litigation, regulatory actions and compliance issues could subject us to significant fines, penalties, judgments, remediation costs, negative publicity, changes to our business model, and requirements resulting in increased expenses.
If we fail to establish and maintain proper and effective internal control over financial reporting, our ability to produce accurate and timely financial statements could be impaired, investors may lose confidence in our financial reporting and the trading price of our common stock may decline.
Incorrect estimates or assumptions by management in connection with the preparation of our consolidated financial statements could adversely affect our reported assets, liabilities, income, revenue or expenses.
Cyber-attacks and other security breaches could have an adverse effect on our business, harm our reputation and expose us to liability.
Various disruptions or failures affecting our platform and/or systems or any third-party processor we utilize could result in slowdowns or wholesale failures to process and enable transactions on our platform, including collecting payments on loans and maintaining accurate accounts.
We are subject to complex and stringent data protection and privacy laws and regulations. Any significant or high profile data privacy breach or violation of data privacy laws could result in the loss of business and reputation, litigation against us, liquidated and other damages, and regulatory investigations and penalties that could adversely affect our reputation and operating results and financial condition.
The risks described above should be read together with the text of the full risk factors described in Part II, Item 1A. “Risk Factors” and the other information set forth in this Quarterly Report on Form 10-Q, including our condensed consolidated financial statements and the related notes, as well as in other documents that we file with the SEC. Our business, prospects, financial condition or operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. Certain statements in “Risk Factors” are forward-looking statements. See “Cautionary Statement Regarding Forward-Looking Statements” herein.

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PART I – FINANCIAL INFORMATION
Item 1. Financial Statements
SoFi Technologies, Inc.
Unaudited Condensed Consolidated Balance Sheets
(In Thousands, Except for Share Data)
June 30, 2021December 31, 2020
Assets
Cash and cash equivalents$461,920 $872,582 
Restricted cash and restricted cash equivalents(1)
306,533 450,846 
Loans, less allowance for credit losses on loans at amortized cost of $691 and $219, respectively(1)(2)
4,727,515 4,879,303 
Servicing rights159,767 149,597 
Securitization investments407,782 496,935 
Equity method investments107,534 
Property, equipment and software95,123 81,489 
Goodwill898,527 899,270 
Intangible assets317,802 355,086 
Operating lease right-of-use assets113,281 116,858 
Related party notes receivable17,923 
Other assets, less allowance for credit losses of $1,230 and $562, respectively164,750 136,076 
Total assets$7,653,000 $8,563,499 
Liabilities, temporary equity and permanent equity (deficit)
Liabilities:
Accounts payable, accruals and other liabilities(1)
317,941 412,950 
Operating lease liabilities135,489 139,796 
Debt(1)
2,319,918 4,798,925 
Residual interests classified as debt(1)
112,545 118,298 
Warrant liabilities239,343 39,959 
Total liabilities3,125,236 5,509,928 
Commitments, guarantees, concentrations and contingencies (Note 14)
00
Temporary equity(3):
Redeemable preferred stock, $0.00 par value: 100,000,000 and 570,562,965 shares authorized; 3,234,000 and 469,150,522 shares issued and outstanding as of June 30, 2021 and December 31, 2020, respectively320,374 3,173,686 
Permanent equity (deficit):
Common stock, $0.00 par value: 3,100,000,000 and 789,167,056 shares authorized; 794,692,813 and 115,084,358 shares issued and outstanding as of June 30, 2021 and December 31, 2020, respectively(4)
79 
Additional paid-in capital5,249,878 579,228 
Accumulated other comprehensive loss(512)(166)
Accumulated deficit(1,042,055)(699,177)
Total permanent equity (deficit)4,207,390 (120,115)
Total liabilities, temporary equity and permanent equity (deficit)$7,653,000 $8,563,499 
_______________
June 30,
2022
December 31,
2021
Assets
Cash and cash equivalents$707,302 $494,711 
Restricted cash and restricted cash equivalents(1)
291,631 273,726 
Investments in available-for-sale securities (amortized cost of $205,168 and $195,796, respectively)197,933 194,907 
Loans, less allowance for credit losses on loans at amortized cost of $23,178 and $7,037, respectively(1)(2)
8,212,494 6,068,884 
Servicing rights176,964 168,259 
Securitization investments288,717 374,688 
Equity method investments— 19,739 
Property, equipment and software148,744 111,873 
Goodwill1,625,375 898,527 
Intangible assets481,124 284,579 
Operating lease right-of-use assets108,736 115,191 
Other assets, less allowance for credit losses of $2,720 and $2,292, respectively431,866 171,242 
Total assets$12,670,886 $9,176,326 
Liabilities, temporary equity and permanent equity
Liabilities:
Deposits:
Noninterest-bearing deposits$82,801 $— 
Interest-bearing deposits2,629,463 — 
Total deposits2,712,264 — 
Accounts payable, accruals and other liabilities(1)
542,336 298,164 
Operating lease liabilities131,735 138,794 
Debt(1)
3,723,561 3,947,983 
Residual interests classified as debt(1)
54,436 93,682 
Total liabilities7,164,332 4,478,623 
Commitments, guarantees, concentrations and contingencies (Note 15)00
Temporary equity(3):
Redeemable preferred stock, $0.00 par value: 100,000,000 shares authorized; 3,234,000 shares issued and outstanding as of June 30, 2022 and December 31, 2021320,374 320,374 
Permanent equity:
Common stock, $0.00 par value: 3,100,000,000 and 3,100,000,000 shares authorized; 922,103,100 and 828,154,462 shares issued and outstanding as of June 30, 2022 and December 31, 2021, respectively(4)
92 83 
Additional paid-in capital6,583,405 5,561,831 
Accumulated other comprehensive loss(8,011)(1,471)
Accumulated deficit(1,389,306)(1,183,114)
Total permanent equity5,186,180 4,377,329 
Total liabilities, temporary equity and permanent equity$12,670,886 $9,176,326 
______________
(1)Financial statement line items include amounts in consolidated variable interest entities (“VIEs”). See Note 4.5.
(2)As of June 30, 20212022 and December 31, 2020,2021, includes loans held for sale measured at fair value of $4,685,348$7,959,382 and $4,859,068, respectively, and loans measured at amortized cost of $42,167 and $20,235,$5,952,972, respectively. See Note 1, Note 3, Note 6 and Note 7.
(3)Redemption amounts areamount is $323,400 and $3,210,470 as of June 30, 20212022 and December 31, 2020, respectively.2021.
(4)Includes 100,000,000 non-voting common shares authorized and 0no non-voting common shares issued and outstanding as of June 30, 2021,2022 and 8,714,000 shares authorized and 2,406,549 shares outstanding as of December 31, 2020.2021. See Note 1011 for additional information.



The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)Loss
(In Thousands, Except for Share and Per Share Data)
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Interest income
Loans$79,678 $77,485 $156,899 $163,601 
Securitizations3,794 6,500 8,261 13,561 
Related party notes879 211 1,931 
Other636 1,201 1,265 4,254 
Total interest income84,108 86,065 166,636 183,347 
Interest expense
Securitizations and warehouses26,250 39,678 56,058 87,201 
Corporate borrowings1,378 3,416 6,386 4,504 
Other468 224 900 1,746 
Total interest expense28,096 43,318 63,344 93,451 
Net interest income56,012 42,747 103,292 89,896 
Noninterest income
Loan origination and sales109,719 62,958 220,064 167,213 
Securitizations(26)7,350 (2,062)(75,754)
Servicing(224)(18,720)(12,333)(11,661)
Technology Platform fees44,950 16,202 90,609 16,202 
Other20,843 4,415 27,688 7,358 
Total noninterest income175,262 72,205 323,966 103,358 
Total net revenue231,274 114,952 427,258 193,254 
Noninterest expense
Technology and product development69,389 47,833 135,337 88,004 
Sales and marketing94,951 64,267 182,185 126,937 
Cost of operations60,624 41,408 118,194 74,065 
General and administrative171,216 53,404 332,913 102,518 
Provision for credit losses486 486 
Total noninterest expense396,666 206,912 769,115 391,524 
Loss before income taxes(165,392)(91,960)(341,857)(198,270)
Income tax (expense) benefit78 99,768 (1,021)99,711 
Net income (loss)$(165,314)$7,808 $(342,878)$(98,559)
Other comprehensive income (loss)
Foreign currency translation adjustments, net(266)(36)(346)(43)
Total other comprehensive loss(266)(36)(346)(43)
Comprehensive income (loss)$(165,580)$7,772 $(343,224)$(98,602)
Loss per share (Note 15)
Loss per share – basic$(0.48)$(0.03)$(1.50)$(1.68)
Loss per share – diluted$(0.48)$(0.03)$(1.50)$(1.68)
Weighted average common stock outstanding – basic365,036,365 72,147,293 241,282,003 70,768,457 
Weighted average common stock outstanding – diluted365,036,365 72,147,293 241,282,003 70,768,457 


Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Interest income
Loans$145,337 $79,678 $259,722 $156,899 
Securitizations2,567 3,794 5,325 8,261 
Related party notes— — — 211 
Other1,608 636 2,877 1,265 
Total interest income149,512 84,108 267,924 166,636 
Interest expense
Securitizations and warehouses18,599 26,250 38,505 56,058 
Deposits4,543 — 4,974 — 
Corporate borrowings3,450 1,378 6,099 6,386 
Other191 468 684 900 
Total interest expense26,783 28,096 50,262 63,344 
Net interest income122,729 56,012 217,662 103,292 
Noninterest income
Loan origination and sales144,414 109,719 302,118 220,064 
Securitizations(11,737)(26)(23,018)(2,062)
Servicing10,471 (224)22,707 (12,333)
Technology products and solutions81,670 44,950 141,527 90,609 
Other14,980 20,843 31,875 27,688 
Total noninterest income239,798 175,262 475,209 323,966 
Total net revenue362,527 231,274 692,871 427,258 
Noninterest expense
Technology and product development99,366 69,389 181,274 135,337 
Sales and marketing143,854 94,951 281,992 182,185 
Cost of operations79,091 60,624 149,528 118,194 
General and administrative125,829 171,216 262,334 332,913 
Provision for credit losses10,103 486 23,064 486 
Total noninterest expense458,243 396,666 898,192 769,115 
Loss before income taxes(95,716)(165,392)(205,321)(341,857)
Income tax (expense) benefit(119)78 (871)(1,021)
Net loss$(95,835)$(165,314)$(206,192)$(342,878)
Other comprehensive loss
Unrealized losses on available-for-sale securities, net(1,991)— (6,446)— 
Foreign currency translation adjustments, net(56)(266)(94)(346)
Total other comprehensive loss(2,047)(266)(6,540)(346)
Comprehensive loss$(97,882)$(165,580)$(212,732)$(343,224)
Loss per share (Note 16)
Loss per share – basic$(0.12)$(0.48)$(0.26)$(1.50)
Loss per share – diluted$(0.12)$(0.48)$(0.26)$(1.50)
Weighted average common stock outstanding – basic910,046,750 365,036,365 881,608,165 241,282,003 
Weighted average common stock outstanding – diluted910,046,750 365,036,365 881,608,165 241,282,003 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Changes in Temporary Equity and Permanent Equity (Deficit)
(In Thousands, Except for Share Data)
Common StockAdditional Paid-In CapitalAccumulated
Other
Comprehensive
Loss
Accumulated
Deficit
Permanent Equity (Deficit)Temporary Equity
SharesAmountSharesAmount
Balance at March 31, 202168,291,780 $$583,349 $(246)$(876,741)$(293,638)256,459,941 $3,173,686 
Retroactive conversion of shares due to Business Combination50,727,134 — — — — — 212,690,581 — 
Balance at March 31, 2021, as converted119,018,914 583,349 (246)(876,741)(293,638)469,150,522 3,173,686 
Stock-based compensation expense— — 52,154 — — 52,154 — — 
Vesting of RSUs291,264 — — — — — — — 
Stock withheld related to taxes on vested RSUs(134,008)— (2,614)— — (2,614)— — 
Exercise of common stock options523,956 — 741 — — 741 — — 
Redeemable preferred stock dividends— — (10,079)— — (10,079)— — 
Issuance of contingently issuable stock1,281,132 — — — — — — — 
Cancellation of redeemable preferred stock related to Galileo acquisition— — — — — — (83,856)(743)
Conversion of redeemable preferred stock warrants into permanent equity— — 161,775 — — 161,775 — — 
Conversion of redeemable preferred stock to common stock450,832,666 45 2,702,524 — — 2,702,569 (450,832,666)(2,702,569)
Issuance of common stock in connection with Business Combination and PIPE Investment222,878,889 22 1,789,579 — — 1,789,601 — — 
Costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment— — (27,539)— — (27,539)— — 
Repurchase of redeemable common stock— — — — — — (15,000,000)(150,000)
Par value change for historical SoFi common stock— 12 (12)— — — — 
Foreign currency translation adjustments, net of tax of $0— — — (266)— (266)— — 
Net loss— — — — (165,314)(165,314)— — 
Balance at June 30, 2021794,692,813 $79 $5,249,878 $(512)$(1,042,055)$4,207,390 3,234,000 $320,374 
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent Equity (Deficit)Temporary Equity
SharesAmountSharesAmount
Balance at January 1, 202166,034,174 $$579,228 $(166)$(699,177)$(120,115)256,459,941 $3,173,686 
Retroactive conversion of shares due to Business Combination49,050,184 — — — — — 212,690,581 — 
Balance at January 1, 2021, as converted115,084,358 579,228 (166)(699,177)(120,115)469,150,522 3,173,686 
Stock-based compensation expense— — 89,608 — — 89,608 — — 
Vesting of RSUs3,945,698 — — — — — — — 
Stock withheld related to taxes on vested RSUs(1,533,724)— (28,603)— — (28,603)— — 
Exercise of common stock options2,203,794 — 3,365 — — 3,365 — — 
Redeemable preferred stock dividends— — (20,047)— — (20,047)— — 
Issuance of contingently issuable stock1,281,132 — — — — — — — 
Cancellation of redeemable preferred stock related to business combination— — — — — — (83,856)(743)
Conversion of redeemable preferred stock warrants into permanent equity— — 161,775 — — 161,775 — — 
Conversion of redeemable preferred stock to common stock450,832,666 45 2,702,524 — — 2,702,569 (450,832,666)(2,702,569)
Issuance of common stock in connection with Business Combination and PIPE Investment222,878,889 22 1,789,579 — — 1,789,601 — — 
Costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment— — (27,539)— — (27,539)— — 
Repurchase of redeemable common stock— — — — — — (15,000,000)(150,000)
Change in par for historical SoFi common stock— 12 (12)— — — — 
Foreign currency translation adjustments, net of tax of $0— — — (346)— (346)— — 
Net loss— — — — (342,878)(342,878)— — 
Balance at June 30, 2021794,692,813 $79 $5,249,878 $(512)$(1,042,055)$4,207,390 3,234,000 $320,374 

Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent EquityTemporary Equity
SharesAmountSharesAmount
Balance at March 31, 2022915,673,855 $91 $6,509,643 $(5,964)$(1,293,471)$5,210,299 3,234,000 $320,374 
Share-based compensation expense— — 85,902 — — 85,902 — — 
Vesting of RSUs6,360,894 (1)— — — — — 
Stock withheld related to taxes on vested RSUs(318,764)— (2,253)— — (2,253)— — 
Exercise of common stock options387,115 — 193 — — 193 — — 
Redeemable preferred stock dividends— — (10,079)— — (10,079)— — 
Net loss— — — — (95,835)(95,835)— — 
Other comprehensive loss, net of taxes— — — (2,047)— (2,047)— — 
Balance at June 30, 2022922,103,100 $92 $6,583,405 $(8,011)$(1,389,306)$5,186,180 3,234,000 $320,374 
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent EquityTemporary Equity
SharesAmountSharesAmount
Balance at January 1, 2022828,154,462 $83 $5,561,831 $(1,471)$(1,183,114)$4,377,329 3,234,000 $320,374 
Share-based compensation expense— — 167,519 — — 167,519 — — 
Vesting of RSUs11,312,098 (1)— — — — — 
Stock withheld related to taxes on vested RSUs(662,462)— (5,846)— — (5,846)— — 
Exercise of common stock options1,442,890��— 2,060 — — 2,060 — — 
Issuance of common stock in acquisition81,856,112 875,034 — — 875,042 — — 
Vested awards assumed in acquisition— — 2,855 — — 2,855 — — 
Redeemable preferred stock dividends— — (20,047)— — (20,047)— — 
Net loss— — — — (206,192)(206,192)— — 
Other comprehensive loss, net of taxes— — — (6,540)— (6,540)— — 
Balance at June 30, 2022922,103,100 $92 $6,583,405 $(8,011)$(1,389,306)$5,186,180 3,234,000 $320,374 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Changes in Temporary Equity and Permanent Equity (Deficit) (Continued)
(In Thousands, Except for Share Data)
Common StockAdditional Paid-In CapitalAccumulated
Other
Comprehensive
Loss
Accumulated
Deficit
Permanent DeficitTemporary Equity
SharesAmountSharesAmount
Balance at March 31, 202040,284,693 $$139,921 $(28)$(580,925)$(441,032)218,814,230 $2,439,731 
Retroactive conversion of shares due to Business Combination29,923,470 — — — — — 185,356,535 — 
Balance at March 31, 2020, as converted70,208,163 139,921 (28)(580,925)(441,032)404,170,765 2,439,731 
Stock-based compensation expense— — 23,545 — — 23,545 — — 
Equity-based payments to non-employees— — 908 — — 908 — — 
Vesting of RSUs3,340,998 — — — — — — — 
Stock withheld related to taxes on vested RSUs(1,260,845)— (7,988)— — (7,988)— — 
Exercise of common stock options68,089 — 180 — — 180 — — 
Vested stock options assumed in acquisition— — 32,197 — — 32,197 — — 
Common stock purchases(10,687)— — — (40)(40)— — 
Redeemable preferred stock dividends— — (10,051)— — (10,051)— — 
Note receivable issuance to stockholder, inclusive of interest— — (569)— — (569)— — 
Note receivable payments from stockholder, inclusive of interest— — 27,000 — — 27,000 — — 
Issuance of redeemable preferred stock in acquisition— — — — — — 91,921,020 814,156 
Issuance of common stock in acquisition1,919,356 — 15,565 — — 15,565 — — 
Foreign currency translation adjustments, net of tax of $0— — — (36)— (36)— — 
Net income— — — — 7,808 7,808 — — 
Balance at June 30, 202074,265,074 $$220,708 $(64)$(573,157)$(352,513)496,091,785 $3,253,887 
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent DeficitTemporary Equity
SharesAmountSharesAmount
Balance at January 1, 202039,614,844 $$135,517 $(21)$(474,558)$(339,062)218,814,230 $2,439,731 
Retroactive conversion of shares due to Business Combination29,425,906 — — — — — 185,356,535 — 
Balance at January 1, 2020, as converted69,040,750 135,517 (21)(474,558)(339,062)404,170,765 2,439,731 
Stock-based compensation expense— — 43,230 — — 43,230 — — 
Equity-based payments to non-employees— — 908 — — 908 — — 
Vesting of RSUs5,189,750 — — — — — — — 
Stock withheld related to taxes on vested RSUs(2,030,974)— (12,628)— — (12,628)— — 
Exercise of common stock options156,879 — 415 — — 415 — — 
Vested stock options assumed in acquisition— — 32,197 — — 32,197 — — 
Common stock purchases(10,687)— — — (40)(40)— — 
Redeemable preferred stock dividends— — (20,157)— — (20,157)— — 
Note receivable issuance to stockholder, inclusive of interest— — (1,339)— — (1,339)— — 
Note receivable payments from stockholder, inclusive of interest— — 27,000 — — 27,000 — — 
Issuance of redeemable preferred stock in acquisition— — — — — — 91,921,020 814,156 
Issuance of common stock in acquisition1,919,356 — 15,565 — — 15,565 — — 
Foreign currency translation adjustments, net of tax of $0— — — (43)— (43)— — 
Net loss— — — — (98,559)(98,559)— — 
Balance at June 30, 202074,265,074 $$220,708 $(64)$(573,157)$(352,513)496,091,785 $3,253,887 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
(In Thousands)
Six Months Ended June 30,
20212020
Operating activities
Net loss$(342,878)$(98,559)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization50,966 19,670 
Deferred debt issuance and discount expense11,450 16,819 
Stock-based compensation expense89,608 43,230 
Equity-based payments to non-employees908 
Deferred income taxes637 (99,731)
Equity method investment earnings(3,560)
Accretion of seller note interest expense1,554 
Fair value changes in residual interests classified as debt13,668 17,514 
Fair value changes in securitization investments(5,502)(4,075)
Fair value changes in warrant liabilities160,909 2,018 
Fair value adjustment to related party notes receivable(169)
Other(3,937)643 
Changes in operating assets and liabilities:
Originations and purchases of loans(5,749,363)(5,189,772)
Proceeds from sales and repayments of loans5,848,655 5,623,441 
Other changes in loans5,231 30,586 
Servicing assets(10,170)17,593 
Related party notes receivable interest income1,399 204 
Other assets(21,752)(19,089)
Accounts payable, accruals and other liabilities33,856 35,531 
Net cash provided by operating activities$82,608 $394,925 
Investing activities
Purchases of property, equipment, software and intangible assets$(26,808)$(8,831)
Related party notes receivable issuances(4,246)
Proceeds from repayment of related party notes receivable16,693 
Proceeds from non-securitization investments107,534 
Purchases of non-securitization investments(145)
Receipts from securitization investments141,920 143,048 
Acquisition of business, net of cash acquired(32,392)
Net cash provided by investing activities$239,339 $97,434 








The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash FlowsChanges in Temporary Equity and Permanent Equity (Continued)
(In Thousands)Thousands, Except for Share Data)
Six Months Ended June 30,
20212020
Financing activities
Proceeds from debt issuances$3,849,645 $5,635,115 
Repayment of debt(6,355,653)(5,901,828)
Payment of debt issuance costs(4,520)(12,145)
Taxes paid related to net share settlement of stock-based awards(28,603)(12,628)
Purchases of common stock(526)(40)
Redemptions of redeemable common and preferred stock(282,859)
Proceeds from Business Combination and PIPE Investment1,989,851 
Payment of costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment(26,951)
Proceeds from stock option exercises3,365 415 
Note receivable principal repayments from stockholder24,865 
Payment of redeemable preferred stock dividends(20,047)(20,157)
Finance lease principal payments(278)
Net cash used in financing activities$(876,576)$(286,403)
Effect of exchange rates on cash and cash equivalents(346)(43)
Net increase (decrease) in cash, cash equivalents, restricted cash and restricted cash equivalents$(554,975)$205,913 
Cash, cash equivalents, restricted cash and restricted cash equivalents at beginning of period1,323,428 690,206 
Cash, cash equivalents, restricted cash and restricted cash equivalents at end of period$768,453 $896,119 
Reconciliation to amounts on Consolidated Balance Sheets (as of period end)
Cash and cash equivalents$461,920 $641,500 
Restricted cash and restricted cash equivalents306,533 254,619 
Total cash, cash equivalents, restricted cash and restricted cash equivalents$768,453 $896,119 
Supplemental non-cash investing and financing activities
Securitization investments acquired via loan transfers$47,265 $151,768 
Non-cash property, equipment, software and intangible asset additions896 2,636 
Deconsolidation of residual interests classified as debt72,026 
Deconsolidation of securitization debt659,029 
Costs directly attributable to the issuance of common stock paid in 2020588 
Reduction to temporary equity associated with purchase price adjustments743 
Warrant liabilities recognized in conjunction with the Business Combination200,250 
Series H warrant liabilities conversion to common stock warrants39,959 
Conversion of temporary equity into permanent equity in conjunction with the Business Combination2,702,569 
Seller note issued in acquisition243,998 
Redeemable preferred stock issued in acquisition814,156 
Common stock options assumed in acquisition32,197 
Issuance of common stock in acquisition15,565 
Property, equipment and software acquired in acquisition2,026 
Debt assumed in acquisition5,832 
Deferred debt issuance costs accrued but not paid550 1,200 
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent Equity (Deficit)Temporary Equity
SharesAmountSharesAmount
Balance at March 31, 2021119,018,914 $— $583,349 $(246)$(876,741)$(293,638)469,150,522 $3,173,686 
Share-based compensation expense— — 52,154 — — 52,154 — — 
Vesting of RSUs291,264 — — — — — — — 
Stock withheld related to taxes on vested RSUs(134,008)— (2,614)— — (2,614)— — 
Exercise of common stock options523,956 — 741 — — 741 — — 
Redeemable preferred stock dividends— — (10,079)— — (10,079)— — 
Issuance of contingently issuable stock1,281,132 — — — — — — — 
Cancellation of redeemable preferred stock related to a business combination— — — — — — (83,856)(743)
Conversion of redeemable preferred stock warrants into permanent equity— — 161,775 — — 161,775 — — 
Conversion of redeemable preferred stock to common stock450,832,666 45 2,702,524 — — 2,702,569 (450,832,666)(2,702,569)
Issuance of common stock in connection with Business Combination and PIPE Investment222,878,889 22 1,789,579 — — 1,789,601 — — 
Costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment— — (27,539)— — (27,539)— — 
Repurchase of redeemable common stock— — — — — — (15,000,000)(150,000)
Change in par for historical SoFi common stock— 12 (12)— — — — — 
Net loss— — — — (165,314)(165,314)— — 
Other comprehensive loss, net of taxes— — — (266)— (266)— — 
Balance at June 30, 2021794,692,813 $79 $5,249,878 $(512)$(1,042,055)$4,207,390 3,234,000 $320,374 
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitPermanent Equity (Deficit)Temporary Equity
SharesAmountSharesAmount
Balance at January 1, 2021115,084,358 $— $579,228 $(166)$(699,177)$(120,115)469,150,522 $3,173,686 
Share-based compensation expense— — 89,608 — — 89,608 — — 
Vesting of RSUs3,945,698 — — — — — — — 
Stock withheld related to taxes on vested RSUs(1,533,724)— (28,603)— — (28,603)— — 
Exercise of common stock options2,203,794 — 3,365 — — 3,365 — — 
Redeemable preferred stock dividends— — (20,047)— — (20,047)— — 
Issuance of contingently issuable stock1,281,132 — — — — — — — 
Cancellation of redeemable preferred stock related to a business combination— — — — — — (83,856)(743)
Conversion of redeemable preferred stock warrants into permanent equity— — 161,775 — — 161,775 — — 
Conversion of redeemable preferred stock to common stock450,832,666 45 2,702,524 — — 2,702,569 (450,832,666)(2,702,569)
Issuance of common stock in connection with Business Combination and PIPE Investment222,878,889 22 1,789,579 — — 1,789,601 — — 
Costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment— — (27,539)— — (27,539)— — 
Repurchase of redeemable common stock— — — — — — (15,000,000)(150,000)
Change in par for historical SoFi common stock— 12 (12)— — — — — 
Net loss— — — — (342,878)(342,878)— — 
Other comprehensive loss, net of taxes— — — (346)— (346)— — 
Balance at June 30, 2021794,692,813 $79 $5,249,878 $(512)$(1,042,055)$4,207,390 3,234,000 $320,374 


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
(In Thousands)
Six Months Ended June 30,
20222021
Operating activities
Net loss$(206,192)$(342,878)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization68,754 50,966 
Deferred debt issuance and discount expense8,118 11,450 
Share-based compensation expense157,163 89,608 
Deferred income taxes(2,319)637 
Fair value changes in residual interests classified as debt5,625 13,668 
Fair value changes in securitization investments9,981 (5,502)
Fair value changes in warrant liabilities— 160,909 
Fair value adjustment to related party notes receivable— (169)
Other29,929 (3,937)
Changes in operating assets and liabilities:
Originations and purchases of loans(6,875,281)(5,749,363)
Proceeds from sales and repayments of loans4,846,705 5,848,655 
Other changes in loans22,166 5,231 
Servicing assets(8,705)(10,170)
Related party notes receivable interest income— 1,399 
Other assets(49,569)(21,752)
Accounts payable, accruals and other liabilities36,902 33,856 
Net cash provided by (used in) operating activities$(1,956,723)$82,608 
Investing activities
Purchases of property, equipment, software and intangible assets$(50,028)$(26,808)
Purchases of available-for-sale investments(44,974)— 
Proceeds from sales of available-for-sale investments23,497 — 
Proceeds from maturities and paydowns of available-for-sale investments13,906 — 
Changes in loans, net(81,850)— 
Proceeds from non-securitization investments— 107,534 
Proceeds from securitization investments75,991 141,920 
Acquisition of businesses, net of cash acquired58,540 — 
Proceeds from repayment of related party notes receivable— 16,693 
Net cash provided by (used in) investing activities$(4,918)$239,339 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows (Continued)
(In Thousands)
Six Months Ended June 30,
20222021
Financing activities
Proceeds from debt issuances$4,710,980 $3,849,645 
Repayment of debt(4,986,952)(6,355,653)
Payment of debt issuance costs(3,976)(4,520)
Net change in deposits2,496,253 — 
Taxes paid related to net share settlement of share-based awards(5,846)(28,603)
Proceeds from stock option exercises2,060 3,365 
Payment of redeemable preferred stock dividends(20,047)(20,047)
Finance lease principal payments(241)(278)
Purchases of common stock— (526)
Redemptions of redeemable common and preferred stock— (282,859)
Proceeds from Business Combination and PIPE Investment— 1,989,851 
Payment of costs directly attributable to the issuance of common stock in connection with Business Combination and PIPE Investment— (26,951)
Net cash provided by (used in) financing activities$2,192,231 $(876,576)
Effect of exchange rates on cash and cash equivalents(94)(346)
Net increase (decrease) in cash, cash equivalents, restricted cash and restricted cash equivalents$230,496 $(554,975)
Cash, cash equivalents, restricted cash and restricted cash equivalents at beginning of period768,437 1,323,428 
Cash, cash equivalents, restricted cash and restricted cash equivalents at end of period$998,933 $768,453 
Reconciliation to amounts on unaudited condensed consolidated balance sheets (as of period end)
Cash and cash equivalents$707,302 $461,920 
Restricted cash and restricted cash equivalents291,631 306,533 
Total cash, cash equivalents, restricted cash and restricted cash equivalents$998,933 $768,453 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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SoFi Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows (Continued)
(In Thousands)
Six Months Ended June 30,
20222021
Supplemental non-cash investing and financing activities
Issuance of common stock in acquisition$875,042 $— 
Vested awards assumed in acquisition2,855 — 
Loans received in acquisition84,485 — 
Debt assumed in acquisition2,000 — 
Deposits assumed in acquisition158,016 — 
Deposits credited but not yet received in cash57,995 — 
Available-for-sale securities received in acquisition10,014 — 
Property, equipment and software received in acquisition3,192 — 
Non-cash loan reduction886 — 
Share-based compensation capitalized related to internally-developed software10,356 — 
Non-cash property, equipment, software and intangible asset additions191 896 
Deferred debt issuance costs accrued but unpaid163 550 
Securitization investments acquired via loan transfers— 47,265 
Costs directly attributable to the issuance of common stock paid in 2020— 588 
Reduction to temporary equity associated with purchase price adjustments— 743 
Warrant liabilities recognized in conjunction with the Business Combination— 200,250 
Series H warrant liabilities conversion to common stock warrants— 39,959 
Conversion of temporary equity into permanent equity in conjunction with the Business Combination— 2,702,569 


The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)

Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
Organization
Social Finance, Inc. (“Social Finance”) entered into a merger agreement (the “Agreement”) with Social Capital Hedosophia Holdings Corp. V (“SCH”) on January 7, 2021. The transactions contemplated by the terms of the Agreement were completed on May 28, 2021 (the “Closing”), in conjunction with which SCH changed its name to SoFi Technologies, Inc. (hereafter referred to, collectively with its subsidiaries, as “SoFi”, the “Company”, “we”, “us” or “our”, unless the context otherwise requires). The transactions contemplated in the Agreement are collectively referred to as the “Business Combination”. See Note 2 for additional information onCombination.”
Upon the closing of the Business Combination.
Combination, holders of Social Finance common stock received shares of SoFi Technologies Inc.common stock in an amount determined by application of the exchange ratio of 1.7428 (“Exchange Ratio”), which was based on Social Finance’s implied price per share prior to the Business Combination. Additionally, holders of Social Finance preferred stock (with the exception of the holders of our Series 1 Redeemable Preferred Stock, as defined in Note 10) received shares of SoFi Technologies common stock in amounts determined by application of either the Exchange Ratio or a multiplier of the Exchange Ratio, as provided by the Agreement.
SoFi is a financial services platform. SoFiplatform that was founded in 2011 to offer an innovative approach to the private student loan market by providing student loan refinancing options. The Company conducts its business through 3 reportable segments: Lending, Technology Platform and Financial Services. Since its founding, SoFi has expanded its lending strategy to offer home loans, personal loans and credit cards. The Company has also developed non-lending financial products, such as money management and investment product offerings, and has also leveraged its financial services platform to empower other businesses. ThroughThe Company has continued to expand its product offerings through strategic acquisitions made during the year ended December 31,acquisitions. During 2020, the Company expanded its investment product offerings into Hong Kong through the acquisition of 8 Limited, and now also operatesbegan to operate as a platform-as-a-service for a variety of financial service providers, providing the infrastructure to facilitate core client-facing and back-end capabilities, such as account setup, account funding, direct deposit, authorizations and processing, payments functionality and check account balance features.features through the acquisition of Galileo. During 2022, the Company became a bank holding company and began operating as SoFi Bank, National Association, through its acquisition of Golden Pacific Bancorp, Inc., and expanded its platform to include a cloud-native digital and core banking platform with customers in Latin America through its acquisition of Technisys S.A., allowing the Company to expand its technology platform services to a broader international market. For additional information on theseour recent business combinations, see Note 2. These activities form the Company’s 3 reportable segments through which we conduct our business: Lending, Financial Services and Technology Platform. For additional information on our reportable segments, see Note 16.17.
Summary of Significant Accounting Policies
Basis of Presentation
The Unaudited Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements include the accounts of the Company, its wholly-owned and majority-owned subsidiaries and certain consolidated VIEs. All intercompany accounts were eliminated in consolidation. The Unaudited Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements were prepared in conformity with accounting principles generally accepted in the United States (“GAAP”) and in accordance with the rules and regulations of the Securities and Exchange Commission (“SEC”).SEC. We condensed or omitted certain notes and other financial information from the interim financial statements presented herein. The financial data and other information disclosed in these Notes to Unaudited Condensed Consolidated Financial Statements related to the three and six months ended June 30, 20212022 and 20202021 are unaudited and should be read in conjunction with the annual consolidated statements included in our prospectusannual filing on Form 424B310-K filed with the SEC on May 7, 2021.March 1, 2022. In the opinion of management, the Unaudited Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements reflect all adjustments, which are of a normal recurring nature, necessary for a fair statement of the Company’s financial condition and results of operations and cash flows for the interim periods presented. The results for the three and six months ended June 30, 20212022 are not necessarily indicative of the results to be expected for the full year ending December 31, 2021.
As a result2022. In our unaudited condensed consolidated statements of operations and comprehensive income (loss), we renamed the Business Combination completed on May 28, 2021, prior period sharefinancial statement line item for noninterest income—technology platform fees to noninterest income—technology products and per share amounts presentedsolutions to accommodate noninterest income earned from Technisys, which we acquired in the accompanyingfirst quarter of 2022. See Note 1 for our presentation of disaggregated revenue and Note 2 for our discussion of business combinations.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and these related notes have been retroactively converted in accordance with Accounting Standards Codification (“ASC”) 805, Business Combinations. See Note 2Except for additional information.Share and Per Share Data)
Use of Judgments, Assumptions and Estimates
The preparation of our Unaudited Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements and related disclosures in conformity with GAAP requires management to make assumptions and estimates that affect the amounts reported in our Unaudited Condensed Consolidated Financial Statementsunaudited condensed consolidated financial statements and accompanying notes. Management bases its estimates on historical experience and on various other factors it believes to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of our assets and liabilities. These judgments, assumptions and estimates include, but are not limited to, the following: (i) fair value measurements; (ii) stock-basedshare-based compensation expense,expense; (iii) consolidation of variable interest entities; and (iii)(iv) business combinations. These judgments, estimates and assumptions are inherently subjective in nature and, therefore, actual results may differ from our estimates and assumptions.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Business Combinations
We account for acquisitions of entities or asset groups that qualify as businesses using the acquisition method of accounting in accordance with ASC 805, Business Combinations. Purchase consideration is allocated to the tangible and intangible assets acquired and liabilities assumed based on the estimated fair values as of the acquisition date, which are measured in accordance with the principles outlined in ASC 820, Fair Value Measurement. The determination of fair value requires management to make estimates about discount rates, future expected cash flows, market conditions and other future events that are highly subjective in nature. The excess of the total purchase consideration over the fair value of the identified net assets acquired is recognized as goodwill. The results of the acquired businesses are included in our results of operations beginning from the date of acquisition. Acquisition-related costs are expensed as incurred.
During the measurement period, which may be up to one year from the acquisition date, we may record adjustments to the allocation of purchase consideration and to the fair values of assets acquired and liabilities assumed to the extent that additional information becomes available. After this period, any subsequent adjustments are recorded in the Consolidated Statements of Operations and Comprehensive Income (Loss).
The Business Combination with SCH during the period ended June 30, 2021 was accounted for as a reverse recapitalization. See Note 2 for additional information.
Consolidation of Variable Interest Entities
We enter into arrangements in which we originate loans, establish a special purpose entity (“SPE”), and transfer loans to the SPE. We retain the servicing rights of those loans and hold additional interests in the SPE. We evaluate each such arrangement to determine whether we have a variable interest. If we determine that we have a variable interest in an SPE, we then determine whether the SPE is a VIE. If the SPE is a VIE, we assess whether we are the primary beneficiary of the VIE, such that we must consolidate the VIE on our Consolidated Balance Sheets. To determine if we are the primary beneficiary, we identify the most significant activities and determine who has the power over those activities, and who absorbs the variability in the economics of the VIE. As of June 30, 2021 and December 31, 2020, we had 13 and 15 consolidated VIEs, respectively, on our Unaudited Condensed Consolidated Balance Sheets. Refer to Note 4 for more details regarding our consolidated VIEs. As of June 30, 2021 and December 31, 2020, there was 1 and 1 consolidated VIE, respectively, which did not have securitization debt.
We periodically reassess our involvement with each VIE in which we have a variable interest. We monitor matters related to our ability to control economic performance, such as management of the SPE and its underlying loans, contractual changes in the services provided, the extent of our ownership, and the rights of third parties to terminate us as the VIE servicer. In addition, we monitor the financial performance of each VIE for indications that we may or may not have the right to absorb benefits or the obligation to absorb losses associated with variability in the financial performance of the VIE that could potentially be significant to that VIE, which we define as a variable interest of greater than 10%.
A significant change to the pertinent rights of us or other parties, or a significant change to the ranges of possible financial performance outcomes used in our assessment of the variability of cash flows due to us, could impact the determination of whether or not a VIE should be consolidated in future periods. VIE consolidation and deconsolidation may lead to increased volatility in our financial results and impact period-over-period comparability. Our maximum exposure to loss as a result of our involvement with consolidated VIEs is limited to our investment, which is eliminated in consolidation. There are no liquidity arrangements, guarantees or other commitments by third parties that may affect the fair value or risk of our variable interests in consolidated VIEs.
Fair Value Measurements
Fair value is defined as the price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. We use a three-level fair value hierarchy to classify and disclose all assets and liabilities measured at fair value on a recurring basis in periods subsequent to their initial measurement. The hierarchy requires us to use observable inputs when available and to minimize the use of unobservable inputs when determining fair value. The three levels are defined as follows:
Level 1 — Quoted prices in active markets for identical assets or liabilities, accessible by us at the measurement date.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Level 2 — Quoted prices for similar assets or liabilities in active markets, or quoted prices for identical or similar assets or liabilities in markets that are not active, or observable inputs other than quoted prices.
Level 3 — Unobservable inputs for assets or liabilities for which there is little or no market data, which requires us to develop our own assumptions. These unobservable assumptions reflect estimates of inputs that market participants would use in pricing the asset or liability. Valuation techniques include the use of option pricing models, discounted cash flow models, or similar techniques, which incorporate management’s own estimates of assumptions that market participants would use in pricing the asset or liability.
A financial instrument’s categorization within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Instruments are categorized in Level 3 of the fair value hierarchy based on the significance of unobservable factors in the overall fair value measurement. As a result, the related gains and losses for assets and liabilities within the Level 3 category presented in Note 7 may include changes in fair value that are attributable to both observable and unobservable inputs.
Transfers of Financial Assets
The transfer of an entire financial asset and, to a much lesser extent, a participating interest in an entire financial asset in which we surrender control over the asset is accounted for as a sale if all of the following conditions are met:
the financial asset is isolated from the transferor and its consolidated affiliates as well as its creditors, even in bankruptcy or other receivership;
the transferee or beneficial interest holders have the right to pledge or exchange the transferred financial asset; and
the transferor, its consolidated affiliates and its agents do not maintain effective control over the transferred financial asset.
Loan sales are aggregated in the financial statements due to the similarity of both the loans transferred and servicing arrangements. The portion of our income relating to ongoing servicing and the fair value of our servicing rights are dependent upon the performance of the sold loans. We measure the gain or loss on the sale of financial assets as the net assets received from the sale less the carrying amount of the loans sold. The net assets received from the sale represent the fair value of any assets obtained or liabilities incurred as part of the transaction, including but not limited to cash, servicing assets, retained securitization investments and recourse obligations.
When securitizing loans, we employ a two-step transaction that includes the isolation of the underlying loans in a trust and the sale of beneficial interests in the trust to a bankruptcy-remote entity. Transfers of financial assets that do not qualify for sale accounting are reported as secured borrowings. Accordingly, the related assets remain on our Consolidated Balance Sheets and continue to be reported and accounted for as if the transfer had not occurred. Cash proceeds received from these transfers are reported as liabilities, with related interest expense recognized over the life of the related secured borrowing.
As a component of the loan sale agreements, we make certain representations to third parties that purchase our previously-held loans, some of which include Federal National Mortgage Association (“FNMA”) repurchase requirements and all of which are standard in nature and do not constrain our ability to recognize a sale for accounting purposes. Any significant estimated post-sale obligations or contingent obligations to the purchaser of the loans arising from these representations are accrued if probable and estimable. Pursuant to ASC 460, Guarantees, we establish a loan repurchase liability, which is based on historical experience and any current developments which would make it probable that we would buy back loans previously sold to third parties at the historical sales price. The loan repurchase liability is presented within accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets, with the corresponding charges recorded within noninterest income — loan origination and sales in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).
Cash and Cash Equivalents
Cash and cash equivalents primarily include unrestricted deposits with financial institutions in checking, money market and short-term certificate of deposit accounts.accounts and certain short-term commercial paper. We consider all highly liquid investments with original maturity dates of three months or less to be cash equivalents.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Restricted Cash and Restricted Cash Equivalents
Restricted cash and restricted cash equivalents consist primarily of cash deposits, certificate of deposit accounts held on reserve, money market funds held by consolidated VIEs, funds reserved for committed stock purchases, and collection balances. These accounts are earmarked as restricted because thesethe balances are either member balances held in our custody, cash segregated for regulatory purposes associated with brokerage activities, escrow requirements for certain debt facilities and derivative agreements, deposits required by various bank holding companies we partner with (“Member Banks”) that support one or more of our products, loan collection balances awaiting disbursement, or represent consolidated VIE cash balances that we cannot use for general operating purposes.purposes, or other legally restricted balances.
Loans
As of June 30, 2021, ourOur loan portfolio consistedconsists of (i) personal loans, student loans and home loans, which are held for sale and measured at fair value, and (ii) credit card loans, and commercial and consumer banking loans, which are measured at amortized cost,cost. The commercial and which we began originating in the third quarterconsumer banking portfolio is primarily inclusive of 2020. As of December 31, 2020, we also had a commercial loan, which is further discussed below.real estate loans, commercial and industrial loans and residential real estate and other consumer loans.
Loans Measured at Fair Value
Our personal loans, student loansLoans that we intend to sell to third-party purchasers or for which we do not have the ability and home loansintent to hold for the foreseeable future are carried at fair value on a recurring basis and, therefore, all direct fees and costs related to the origination process are recognized in earningsclassified as earned or incurred.held for sale. We elected the fair value option to measure theseour personal loans, student loans and home loans, as we believe that fair value best reflects the expected economic performance of the loans, as well as our intentions given our gaingain-on-sale origination model. Therefore, these loans are carried at fair value on salea recurring basis. All direct fees and costs related to the origination model.process are recognized in earnings as earned or incurred. We record the initial fair value measurement and subsequent measurement changes in fair value in the period in which the changes occur within noninterest income — income—loan origination and sales in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). Our consolidatedWe record cash flows related to loans are originated with the intention to sell to third-party investors and are, therefore, considered held for sale. sale within cash flows from operating activities in the unaudited condensed consolidated statements of cash flows.
Securitized loans are assets held by consolidated SPEsspecial purpose entities (“SPE”) as collateral for bonds issued, for which fair value changes are recorded within noninterest income — income—securitizations in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). Gains or losses recognized upon deconsolidation of a VIE are also recorded within noninterest income — income—securitizations.
Loans do not trade in an active market with readily observable prices. We determine the fair value of our loans using a discounted cash flow methodology, while also considering market data as it becomes available. We classify loans as Level 3 because the valuations utilize significant unobservable inputs.
We consider a loan to be delinquent when the borrower has not made the scheduled payment amount within one day of the scheduled payment date, provided the borrower is not in school or in deferment, forbearance or within an agreed-upon grace period. Loan deferment is a provision in the student loan contract that permits the borrower to defer payments while enrolled at least half time in school. During the deferment period, interest accrues on the loan balance and is capitalized to the loan when the loan enters repayment status, which begins when the student no longer qualifies for deferment.
Whereas deferment only relates to student loans, forbearance applies to student loans, personal loans and home loans. A borrower in repayment may generally request forbearance for reasons including a FEMA-declared disaster, unemployment, economic hardship or general economic uncertainty. Forbearance typically cannot exceed a total of 12 months over the life of the loan. If forbearance is granted, interest continues to accrue during the forbearance period and is capitalized to the loan when the borrower resumes making payments. At the conclusion of a forbearance period, the contractual monthly payment is recalculated and is generally higher as a result.
Delinquent loans are charged off after 120 days of nonpayment or on the date of confirmed loss, at which time we stop accruing interest and reverse all accrued but unpaid interest as of such date. Additional information about our loans measured at fair value is included in Note 3 through Note 5, as well as Note 7.
Loans Measured at Amortized Cost
As of June 30, 2021 and December 31, 2020,For our loans measured at amortized cost, includeddirect loan origination costs are deferred and amortized on a straight-line basis over the privilege period (12 months) for credit card loans. We launched our credit card productloans and amortized using the effective interest method over the contractual term of the loans for commercial and consumer banking loans, within interest income—loans in the third quarterunaudited condensed consolidated statements of 2020, which was expanded to a broader market in the fourth quarter of 2020. Our credit card loan portfolio had a carrying value of $42,167operations and $3,723 as of June 30, 2021 and December 31, 2020, respectively.comprehensive income (loss). During the fourth quarter of 2020, we also issued a commercial loan, which had a principal balance of $16,500three and six months ended
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
accumulatedJune 30, 2022, we amortized $2,088 and $3,685, respectively, of deferred costs into interest income and had a remaining balance of deferred costs of $4,600 as of June 30, 2022.
Commercial and consumer banking loans are reported as delinquent when they become 30 or more days past due. For all commercial and consumer banking loans, we stop accruing interest and reverse all accrued but unpaid interest after 90 days of $12delinquency. For consumer banking loans, delinquent loans are charged off after 120 days of delinquency or on the date of confirmed loss.
Purchased Credit Deteriorated Assets
In connection with the Bank Merger, as further discussed in Note 2, we obtained purchased credit deteriorated (“PCD”) loans. PCD loans are acquired financial assets (or groups of financial assets with similar risk characteristics) that, as of December 31, 2020, allthe date of which was repaid during January 2021. Foracquisition, have experienced a more-than-insignificant deterioration in credit quality since origination. Indicators that an acquired asset may meet the definition of a PCD asset include days past due status, nonaccrual status, troubled debt restructuring status and other loan agreement violations. We were required to record an allowance for the acquired PCD loans, measured atwith a corresponding increase to the amortized cost basis as of the acquisition date. Recognition of the initial allowance for credit losses upon the acquisition of PCD loans does not impact net income. Changes in estimates of expected credit losses after acquisition are recognized through the provision for credit losses. See Note 7 for the rollforward of our allowance for credit losses.
Troubled Debt Restructuring
In connection with the Bank Merger, as further discussed in Note 2, we present accrued interest within obtained troubled debt restructuring (“TDR”) loans. TDR loans in are those for which the Unaudited Condensed Consolidated Balance Sheets.contractual terms have been restructured to grant one or more concessions to a borrower who is experiencing financial difficulty. Concessions may include several types of assistance to aid customers and maximize payments received, and vary by borrower-specific characteristics. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. TDRs identified by Golden Pacific prior to the acquisition were recorded at fair value with a new accounting basis established as of the date of acquisition. There were no modifications subsequent to acquisition.
Allowance for Credit Losses
Effective January 1, 2020, we adopted the provisions of Accounting Standards Update (“ASU”) 2016-13, Measurement of Credit Losses on Financial Instruments, which requires upfront recognition of lifetime expected credit losses using a current expected credit loss model. As of June 30, 2021,2022, we applied ASC 326, Financial Instruments—Credit Losses (“ASC 326”), to the standard was applicable tofollowing: (i) cash equivalents and restricted cash equivalents, (ii) accounts receivable from contracts with customers, inclusive of servicing related receivables, (iii) margin receivables, which were attributable to our activities at 8 Limited, (iv) certain loan repurchase reserves representing guarantees of credit exposure, and (v) loans measured at amortized cost, including credit card, loans.and commercial and consumer banking loans acquired during the first quarter of 2022, and (vi) investments in available-for-sale debt securities. Our approaches to measuring the allowance for credit losses on the applicable financial assets are as follows:
Cash equivalents and restricted cash equivalents: Our cash equivalents and restricted cash equivalents are short-term in nature and of high credit quality; therefore, we determined that our exposure to credit losses over the life of these instruments was immaterial.
Accounts receivable from contracts with customers: Accounts receivable from contracts with customers as of the balance sheet dates are recorded at their original invoice amounts reduced by any allowance for credit losses. In accordance with the standard, we pool our accounts receivable, all of which are short-term in nature and arise from contracts with customers, based on shared risk characteristics to assess their risk of loss, even when that risk is remote. Certain of our historical accounts receivable balances did not have any write-offs. We use the aging method and historical loss rates as a basis for estimating the percentage of current and delinquent accounts receivable balances that will result in credit losses. We consider whether the conditions at the measurement date and reasonable and supportable forecasts about future conditions warrant an adjustment to our historical loss experience. In applying such adjustments, we primarily evaluate changes in customer creditworthiness, current economic conditions, expectations of near-term economic trends and changes in customer payment terms and collection trends. For the measurement dates presented herein, given our methods of collecting funds, and that we have not observed meaningful changesdisclosed in our customers’ payment behavior, we determined that our historical loss rates remained most indicative of our lifetime expected losses.Annual Report on Form 10-K.
When we determine thatSee Note 7 for a receivable is not collectible, we write off the uncollectible amount as a reduction to both the allowance and the gross asset balance. Recoveries are recorded when received and credited to provision for credit losses. Accrued interest is excluded from the measurementrollforward of the allowance for credit losses. Any change
Investments in the assumptions used in analyzing a specific account receivable may result in an additionalAvailable-For-Sale Debt Securities
An allowance for credit losses being recognized in the period in which the change occurs. See Note 6 for additional information on our accounts receivable.
Margin receivables: Our margin receivables, which are associated with margin lending servicesinvestments in available-for-sale (“AFS”) debt securities is required for any portion of impaired securities that is attributable to credit-related factors. As of June 30, 2022, we offer to members through 8 Limited and which we acquired in 2020, are fully collateralized byconcluded that the borrowers’ securities under collateral maintenance provisions, to which we regularly monitor adherence. Therefore, using the practical expedient in ASC 326-20-35-6, Financial Instruments — Credit Losses, wecredit-related impairment was immaterial. We did not record expected credit losses on this pool of margin receivables, as the fair value of the underlying collateral is expected to exceed the amortized cost of the receivables.
Loan repurchase reserves: We issue financial guarantees related to certain non-agency loan transfers, which are subject to repurchase based on the occurrence of certain credit-related events within a specified amount of time following loan transfer, which does not exceed 90 days from origination. We estimate the contingent guarantee liability based on our historical repurchase activity for similar types of loans and assess whether adjustments to our historical loss experience are required based on current conditions and forecasts of future conditions, as appropriate, as our exposure under the guarantee is short-term in nature. See Note 14 for additional information on our guarantees.
Credit card loans: Our estimates of therecognize an allowance for credit losses on impaired investments in AFS debt securities as of June 30, 20212022.
Investments in Equity Securities
Our investments in equity securities consist of investments for which fair values are not readily determinable, which we elect to measure using the alternative method of accounting, under which they are measured at cost less any impairment and December 31, 2020 were $691 and $219, respectively.adjusted for changes resulting from observable price changes in orderly transactions for identical or similar investments of the same issuers. Our credit card loan portfolio consists of smallinvestments in equity securities are presented within other assets in our unaudited condensed consolidated balance homogenous loans. We pool credit card loans using ten internal risk tier categories. We assignsheets. Adjustments to the risk tiercarrying values of our credit card loans primarily based on credit scores,investments in equity securities, such as FICO,impairments and by utilizing a proprietary risk model that relies on other attributes from credit bureau data to model account-level charge off probability. These poolsunrealized gains, are reassessed periodically to confirm that all loansrecognized within each pool continue to share similar risk characteristics. We establish an allowance fornoninterest income—other in the pooled credit card loans within each internal risk tier using a combinationunaudited condensed consolidated statements of historical industryoperations and bureau data, which are then adjusted for current conditions and reasonable andcomprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
supportable forecastsRestricted Investments
Subsequent to operating SoFi Bank, we have investments in Federal Reserve Bank (“FRB”) stock and Federal Home Loan Bank (“FHLB”) stock, which are restricted investment securities that are not marketable. These investments are presented within other assets in our unaudited condensed consolidated balance sheets and are carried at cost and reviewed for impairment if indicators of future conditions, including economic conditions.impairment exist at the reporting date.
Equity Method Investments
In August 2021, we purchased a 5% interest in Lower Holding Company (“Lower”) for $20,000 and were granted a seat on Lower’s board of directors. We applyaccounted for the probability-of-defaultinvestment under the equity method of accounting. The investment was not deemed to be significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
In January 2022, we relinquished our seat on Lower’s board of directors, and loss-given-default methodshave no further rights to a seat on Lower’s board of directors. As such, we no longer have significant influence over the investee, and we ceased recognizing Lower equity investment income subsequent to that date. Our equity method investment income for the six months ended June 30, 2022 was immaterial. Additionally, we did not receive any distributions during the six months ended June 30, 2022. As of June 30, 2022, our investment was presented within other assets in the unaudited condensed consolidated balance sheets and was measured using the measurement alternative method of accounting, which is further discussed in Note 8.
Property, Equipment and Software
Software includes software acquired in business combinations, purchased software and capitalized software development costs. The capitalization of software development costs is based on whether the software is for internal use, or is to be sold or otherwise marketed. Costs related to internally-developed software for internal use are capitalized when preliminary project efforts are successfully completed, and it is probable that both the project will be completed and the software will be used as intended. For software to be sold or marketed, development costs are capitalized after the technological feasibility of the software has been established. Capitalized costs consist of salaries and compensation costs for employees, fees paid to third-party consultants who are directly involved in development efforts and costs incurred for upgrades and functionality enhancements. Research and development costs incurred prior to the drawn balanceestablishment of credit card loans within eachtechnological feasibility (for software to be sold or marketed) or prior to completion of preliminary project efforts (for internal risk tieruse software) are expensed as incurred.
Deposits
We commenced offering deposit accounts (referred to estimate the lifetime expected credit losses within each tier, which are then aggregatedas “SoFi Checking and Savings” accounts) to determine the allowance for credit losses. We estimate the average life over which expected credit losses may occur for the pools of credit card loans within each risk tier using both internal data and historical industry data for credit card loans with comparable risk profiles, which primarily reflects expectations of future payments on the credit card account. Similarly, we estimate the expected annual loss rate for the pools of credit card loans within each risk tier using historical credit bureau data for credit card loans with comparable risk profiles. We do not measure credit losses on the undrawn credit exposure, as such undrawn credit exposure is unconditionally cancellable by us. Management further considers an evaluation of overall portfolio credit quality based on indicators such as changes in our credit decisioning process, underwriting and collection management policies; the effects of external factors, such as regulatory requirements; general economic conditions; and inherent uncertainties in applying the methodology. The assignment of internal risk tiers and determination of comparable industry and credit bureau data involves subjective management judgment.
When necessary, we apply a separate credit loss methodology to assets that have deteriorated in credit quality and, as such, no longer share similar risk characteristics with other assetsmembers through SoFi Bank in the pool.first quarter of 2022. Our interest-bearing deposits primarily consist of demand deposits, savings deposits and, to a lesser extent, time deposits. We either estimatealso have noninterest-bearing deposits.
The following table presents a detail of interest-bearing deposits as of the allowancedate indicated:
June 30, 2022
Interest-bearing deposits:
Demand deposits(1)
$1,561,339 
Savings deposits(1)
1,049,650 
Time deposits18,474 
Total interest-bearing deposits$2,629,463 
_____________________
(1) For deposit liabilities with no defined maturities, the fair value of the liabilities reflects the amount payable on demand at the reporting date.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for credit lossesShare and Per Share Data)
As of June 30, 2022, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $10,969. As of June 30, 2022, future maturities of our total time deposits were as follows:
Remainder of 2022$13,842 
20233,565 
2024654 
202530 
2026281 
Thereafter102 
Total$18,474 
Derivative Financial Instruments
The following table presents the gains (losses) recognized on such assets with deteriorated credit quality individually based on individual risk characteristics or as part of a separate pool of assets that shares similar risk characteristics. This was not material forour derivative instruments during the periods presented.indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Derivative contracts to manage future loan sale execution risk(1)
$69,535 $(13,937)$230,142 $22,134 
Derivative contracts to manage securitization investment interest rate risk(1)(2)
2,749 — 9,068 — 
Interest rate lock commitments (“IRLCs”)(1)
4,159 642 (2,639)(7,860)
Interest rate caps(1)
(903)— (3,027)— 
Purchase price earn-out(1)
211 — 1,042 — 
Third-party warrants(3)
(244)— (169)— 
Total$75,507 $(13,295)$234,417 $14,274 
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Credit card loans are reported as delinquent when they become 30 or more days past due. Credit card loans are charged off after 180 days(1) Recorded within noninterest income—loan origination and sales in theunaudited condensed consolidated statements of nonpayment or on the date of the confirmed loss, at which time we stop accruingoperations and comprehensive income (loss).
(2) Represents derivative instruments utilized to manage interest and reverse all accrued but unpaid interest through interest income as of such date. When a credit card loan is charged off, we record a reduction to the allowance and the credit card loan balance. When recovery payments are received against charged off credit card loans, we record a direct reduction to the provision for credit losses and resume the accrual of interest. Credit card receivablesrate risk associated with alleged or potential fraudulent transactions are charged off throughcertain of our securitization investments.
(3) For the three and six months ended June 30, 2022, includes $(461) and $(603), respectively, recorded within noninterest expense — income—other and $217 and $434, respectively, recorded within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss), the latter of which represents the amortization of a deferred liability recognized at the initial fair value of the third party warrants acquired of $964, as we are also a customer of the third party.
The following table presents information about derivative instruments subject to enforceable master netting arrangements as of the dates indicated:
June 30, 2022December 31, 2021
Gross Derivative AssetsGross Derivative LiabilitiesGross Derivative AssetsGross Derivative Liabilities
Interest rate swaps$— $(21,762)$5,444 $— 
Interest rate caps— (3,695)— (668)
Home loan pipeline hedges2,243 (259)117 (313)
Total, gross$2,243 $(25,716)$5,561 $(981)
Derivative netting(1,371)1,371 (117)117 
Total, net(1)
$872 $(24,345)$5,444 $(864)
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(1) As of June 30, 2022 and December 31, 2021, we had a cash collateral requirement of $21,762 and $299, respectively, related to these instruments.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the notional amounts of Operationsderivative contracts outstanding as of the dates indicated:
June 30, 2022December 31, 2021
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps$5,360,000 $4,210,000 
Home loan pipeline hedges326,000 421,000 
Interest rate caps405,000 405,000 
Interest rate swaps(1)
310,000 — 
IRLCs(2)
314,096 357,529 
Interest rate caps(3)
405,000 405,000 
Total$7,120,096 $5,798,529 
_____________________
(1) Represents interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(2) Amounts correspond with home loan funding commitments subject to IRLC agreements.
(3) We sold an interest rate cap that was subject to master netting to offset an interest rate cap purchase made in conjunction with a contract to manage future loan sale execution risk.

While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and Comprehensive Income (Loss)are not a direct measure of our financial exposure.
See Note 8 for additional information on our derivative assets and liabilities.
Safeguarding Asset and Liability
Through our SoFi Invest product (via our wholly-owned subsidiary, SoFi Digital Assets, LLC, a licensed money transmitter), our members can invest in digital assets. We engage third parties to provide custodial services for our digital assets offering, which includes holding the cryptographic key information and working to protect the digital assets from loss or theft. The third-party custodians hold digital assets as custodial assets in an account in SoFi’s name for the benefit of our members. We maintain the internal recordkeeping of our members’ digital assets, including the amount and type of digital assets owned by each of our members in the custodial accounts. We currently utilize two third-party custodians. Therefore, we have concentration risk in the event the custodian is not able to perform in accordance with our agreement.
In accordance with Staff Accounting Bulletin No. 121 (“SAB 121”), which is further discussed under “Recently Adopted Accounting Standards” in this Note 1, we recognize a digital assets safeguarding liability within accounts payable, accruals and other liabilities in our unaudited condensed consolidated balance sheets reflecting our obligation to safeguard the digital assets held by third-party custodians for the benefit of our members. We also recognize a corresponding safeguarding asset within other assets in our unaudited condensed consolidated balance sheets. The safeguarding liability and corresponding safeguarding asset are measured and recorded at the fair value of the digital assets held by the custodians at each reporting date, as measured in accordance with ASC 820, Fair Value Measurement (“ASC 820”). Subsequent changes to the fair value measure are reflected as equal and offsetting adjustments to the carrying values of the safeguarding liability and corresponding safeguarding asset. We evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the safeguarding asset, which would be reflected in our results of operations in the period the loss occurs. Measurement changes do not impact our unaudited condensed consolidated statements of operations and comprehensive income (loss) unless such a loss event is identified. As of June 30, 2022, we did not identify any loss events. See Note 8 for additional information on the fair value measurement of the safeguarding liability and corresponding safeguarding asset.
Foreign Currency Translation Adjustments
We revalue assets, liabilities, income and expense denominated in non-United States currencies into United States dollars using applicable exchange rates. For foreign subsidiaries in which the functional currency is the subsidiary’s local currency, gains and losses relating to foreign currency translation adjustments are included in accumulated other comprehensive loss in our unaudited condensed consolidated balance sheets. For foreign subsidiaries in which the functional currency is the United States Dollar, gains and losses relating to foreign currency transaction adjustments are included within earnings in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Due to the highly inflationary economic environment in Argentina, we use the United States Dollar as the functional currency of our Argentinian operations in accordance with ASC 830, Foreign Currency Matters. Our activities in Argentina are related to our Technology Platform segment and commenced in the first quarter of 2022 with the Technisys Merger.
Revenue Recognition
In accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”), in each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements accounted for under ASC 606 are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Technology Products and Solutions
We earn fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology products and solutions fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. In these arrangements, our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract.
Commencing in March 2022 with the Technisys Merger, we earn subscription and service fees for providing software licenses and associated services. Software license and service arrangements comprise one or more software licenses, implementation, maintenance, and other software-related services. We recognize revenue related to software licenses upon delivery of the license, as we consider the license to be satisfied at a point in time. Software is considered delivered when control passes to the customer following the user-acceptance testing period.
We charge a recurring subscription fee for the software license and related maintenance services. Other software-related services are billed on a periodic basis as the services are provided. Certain arrangements for software and related services contain a provision for a fixed upfront payment, which in some cases may provide a material right to the customer with respect to the start and renewal of the subscription. Fees charged are part of the transaction price and are allocated to the performance obligations on a relative standalone selling price basis, as follows:
The standalone selling price of maintenance varies in proportion with the standalone selling price of the underlying license. We allocate the subscription fee between the license and maintenance based upon this proportion. We recognize the maintenance fees ratably over the maintenance period, as we stand ready to provide maintenance services during the period.
Non-maintenance software-related services fees are recognized over the period during which the services are provided, as we consider these services to be satisfied over time. We use an input model based on hours incurred to provide the services, which directly correspond with the value to which the customer is entitled.
If a contract contains a substantive upfront payment that creates a material right to subscribe or renew a subscription, the upfront payment is allocated to the material right and is recognized over the period of benefit associated with the right to subscribe or renew a subscription, typically the product life.
We had deferred revenues of $7,602 and $2,553 as of June 30, 2022 and December 31, 2021, respectively, which are presented within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets. During the three and six months ended June 30, 2022, we recognized revenue of $1,989 and $2,774, respectively, associated with deferred revenues within noninterest income—technology products and solutions in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the unaudited condensed consolidated balance sheets, which are incurred in connection with obtaining our technology products and solutions, were $1,087 and $678 as of June 30, 2022 and December 31, 2021, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2022, commissions recorded within noninterest expense—sales and marketing in the unaudited condensed consolidated statements of operations and comprehensive income (loss) were $1,096 and $2,217, respectively, of which $107 and $189, respectively, represented amortization of capitalized sales
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(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
commissions. During the three and six months ended June 30, 2021, commissions were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions.
Referrals
We earn specified referral fees in connection with referral activities we facilitate through our platform. This arrangement contains variable consideration that is constrained due to the potential reversal of referral fulfillment fees. We recognize a liability within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets for the estimated referral fulfillment fee penalty, which represents the amount of consideration received that we estimate will reverse. The liability was $522 and $118 as of June 30, 2022 and December 31, 2021, respectively.
Contract Balances
As of June 30, 2022 and December 31, 2021, accounts receivable, net associated with revenue from contracts with customers were $60,562 and $33,748, respectively, which were reported within other assets in the unaudited condensed consolidated balance sheets. The increase in contract balances during the current period includes the effect of the Technisys Merger, which contributed $18,192 to the balance as of June 30, 2022.
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates. Revenues from contracts with customers are presented within noninterest income—technology products and solutions and noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Financial Services
Referrals$8,805 $3,140 $16,573 $5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,007 1,473 7,293 2,675 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$16,193 $16,123 $33,180 $24,249 
Technology Platform
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Payment network558 379 736 821 
Total$82,227 $45,329 $142,262 $91,430 
Total Revenue from Contracts with Customers
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Referrals8,805 3,140 16,573 5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,565 1,852 8,029 3,496 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$98,420 $61,452 $175,442 $115,679 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Recently Adopted Accounting Standards
In October 2021, the FASB issued Accounting Standards Update (“ASU”) 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. The ASU requires entities to recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with ASC 606, rather than at fair value. The standard should be applied prospectively to business combinations occurring on or after the effective date of the amendments. We early adopted the standard effective January 1, 2022 and applied its provisions to our acquisitions in 2022. The adoption of this standard did not have a material impact on our consolidated financial statements.
In March 2022, the SEC released SAB 121, which provides interpretive guidance for an entity to consider when it has obligations to safeguard crypto-assets held for its platform users, whether directly or through an agent or another third party acting on its behalf. SAB 121 requires an entity to record a liability to reflect its obligation to safeguard the crypto-assets, as well as a corresponding safeguarding asset, both of which should be measured at the fair value of the crypto-assets being safeguarded for the entity’s users. Entities should evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the asset. SAB 121 also requires financial statement disclosure, including the nature and amount of crypto-assets that the entity holds for its users, any vulnerabilities that may arise as a result of any concentration in crypto-assets, and information about who is responsible for the record-keeping of the crypto-assets, the holding of the cryptographic keys and safeguarding the crypto-assets, among other disclosure considerations. Disclosures must also be made in accordance with ASC 820. SAB 121 was effective for us for the interim period ending June 30, 2022. We applied the guidance through retrospective application as of January 1, 2022, at which time the value of our members’ digital assets was $266,014. As of June 30, 2022, the adoption date, the value of our members’ digital assets was $112,010, which is reflected as a digital assets safeguarding liability and corresponding digital assets safeguarding asset within accounts payable, accruals and other liabilities and other assets, respectively, in our unaudited condensed consolidated balance sheets. Our application of this guidance did not impact our results of operations. We also enhanced our disclosures around our digital assets arrangements and our role in safeguarding them. See Note 1 and Note 8 for the applicable disclosures.
Recent Accounting Standards Issued, But Not Yet Adopted
In March 2022, the FASB issued ASU 2022-02, Financial Instruments — Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures. The ASU addresses two topics: (i) TDR by creditors, and (ii) vintage disclosures for gross write offs. Under the TDR provisions, the ASU eliminates the recognition and measurement guidance under ASC 310-40, Receivables — Troubled Debt Restructurings by Creditors, and instead requires that an entity evaluate whether the modification represents a new loan or a continuation of an existing loan, consistent with the accounting for other loan modifications. Additionally, the ASU enhances existing disclosure requirements around TDRs and introduces new requirements related to certain modifications of receivables made to borrowers experiencing financial difficulty. Under the vintage disclosure provisions, the ASU requires the entity to disclose current period gross write offs by year of origination for financing receivables and net investments in leases within the scope of ASC 326-20, Financial Instruments — Credit Losses — Measured at Amortized Cost. The standard is effective for fiscal years and interim periods beginning after December 15, 2022. Early adoption is permitted. If an entity elects to early adopt this standard in an interim period, the guidance should be applied as of the beginning of the fiscal year that includes the interim period. An entity may elect to early adopt either of the two topics separately, or both. The standard should be applied prospectively; however, for the TDR provisions, an entity has the option to apply a modified retrospective transition method. We are currently evaluating the effect of adopting this standard on our consolidated financial statements and related disclosures.
Note 2. Business Combinations
Acquisition of Golden Pacific Bancorp, Inc.
On February 2, 2022, we acquired Golden Pacific Bancorp, Inc., a bank holding company, and its wholly-owned subsidiary, which is a national bank (collectively referred to as “Golden Pacific”), pursuant to an Agreement and Plan of Merger dated as of March 8, 2021 by and among the Company, a wholly-owned subsidiary of the Company, and Golden Pacific. In the business combination, we acquired all of the outstanding equity interests in Golden Pacific for total cash purchase consideration of $22.3 million (the “Bank Merger”). After closing the Bank Merger, we became a bank holding company and Golden Pacific began operating as SoFi Bank, National Association (“SoFi Bank”). We are duly registered as a bank holding company with the Board of Governors of the Federal Reserve System (the “Federal Reserve”). SoFi Bank is a national banking association whose primary federal regulator is the Office of the Comptroller of the Currency (the “OCC”).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Deposit accounts of SoFi Bank are insured by the Federal Deposit Insurance Corporation (the “FDIC”) through the Deposit Insurance Fund to the fullest extent permitted by law.
The closing of the Bank Merger was subject to regulatory approval. On January 18, 2022, we received approval from the Federal Reserve of our application to become a bank holding company under the Bank Holding Company Act, and we received conditional approval from the OCC to close the Bank Merger. The OCC also approved our application to change the composition of Golden Pacific’s assets in connection with the Bank Merger. The OCC conditional approval imposed a number of conditions, including that SoFi Bank have initial paid-in capital of no less than $750 million and adhere to an operating agreement. Golden Pacific’s community bank business continues to operate as a division of SoFi Bank.
A portion of the total cash purchase consideration ($0.6 million) was held back by the Company to satisfy any indemnification or certain other obligations (“Holdback Amount”), as certain legal proceedings with which Golden Pacific is involved as a plaintiff were not resolved at the time the Bank Merger closed. The Holdback Amount will be used for further financing or costs incurred associated with the litigation, which we began incurring during the second quarter of 2022, and the remaining amount upon resolution of the litigation, if any, will be released to the Golden Pacific shareholders. Additionally, we held back a $3.3 million payable to a dissenting Golden Pacific shareholder pending resolution of the shareholder’s appraisal claim, which could possibly result in a lower or higher amount paid to the dissenting shareholder once a ruling is made regarding the appraisal claim.
The Bank Merger was accounted for as a business combination. The preliminary purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on the estimated fair values as of the acquisition date, which were measured in accordance with the principles outlined in ASC 820. The excess of the total purchase consideration over the fair value of the net assets acquired of $11.2 million was allocated to goodwill, none of which is expected to be deductible for tax purposes, and which is allocated to our Financial Services segment. Goodwill is primarily attributable to the expected benefits of operating a national bank. The results of operations of Golden Pacific are included in SoFi’s consolidated financial statements as of and for the three and six months ended June 30, 2022. As the acquisition was not determined to be a significant acquisition under ASC 805, Business Combinations, we are not disclosing the pro forma impact of this acquisition to the results of operations in our interim and annual filings with the SEC.
Identifiable intangible net assets at the date of acquisition included finite-lived intangible assets for core deposits with an aggregate fair value of $1.0 million. The intangible assets are being amortized over a period of 7.3 years based on the estimated economic life of the underlying assets.
We incurred total acquisition-related costs related to the Bank Merger of $2.2 million, which were incurred during the three months ended March 31, 2021, and are presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
Acquisition of Technisys S.A.
On March 3, 2022, we acquired Technisys S.A., a Luxembourg société anonyme (“Technisys”), pursuant to an Agreement and Plan of Merger dated as of February 19, 2022 and amended as of March 3, 2022, by and among the Company, Technisys, Atom New Delaware, Inc., a Delaware corporation and a wholly owned subsidiary of Atom, and Atom Merger Sub Corporation, a Delaware corporation and wholly owned subsidiary of SoFi Technologies (“Technisys Merger”). In the business combination, we acquired all of the outstanding equity interests in Technisys. Technisys is a cloud-native digital and core banking platform with an existing footprint of financial services customers in Latin America. The Technisys Merger was accounted for as a business combination.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the components of the purchase consideration to acquire Technisys:
Fair value of common stock issued(1)
$875,042 
Fair value of awards assumed(2)
2,855 
Amounts payable to settle vested employee performance awards(3)
37,297 
Settlement of pre-combination transactions between acquirer and acquiree235 
Total purchase consideration$915,429 
___________________
(1) Reflects the shares of SoFi common stock issued upon closing the acquisition of 81,856,112, inclusive of 6,903,663 shares held in escrow, multiplied by the closing stock price of SoFi common stock on the closing date of the Technisys Merger. As of June 30, 2022, the purchase price allocation process for Technisys was not finalized, as further discussed below.
(2) We contemporaneously converted outstanding performance awards into restricted stock units (“RSUs”) to acquire common stock of SoFi (“Replacement Awards”). The fair value of awards assumed in the purchase consideration was based on the closing stock price of SoFi common stock on the closing date of the Technisys Merger. Refer to Note 12 for additional information on our RSUs, including the Replacement Awards.
(3) We made payments of $14,773 and $17,641 related to this component of purchase consideration during the three and six months ended June 30, 2022, respectively.
As of June 30, 2022, the equity component of the total purchase consideration remained subject to further adjustment, pending final agreement regarding a closing net working capital calculation specified in the merger agreement. Any further adjustment to the equity consideration, which may increase or decrease by up to 598,068 shares, would similarly impact the carrying value of recognized goodwill, but would not impact the estimated fair values of the assets acquired and liabilities assumed in conjunction with the transaction.
The following table presents the allocation of the preliminary total purchase consideration to the estimated fair values of the identified assets acquired and liabilities assumed of Technisys as of the date of acquisition, as well as measurement period adjustments reflected in the second quarter of 2022, which also impacted the amount of goodwill:
Preliminary Purchase Price Allocation
Measurement Period Adjustments(1)
Updated Purchase Price Allocation
Assets acquired
Cash and cash equivalents$25,710 $— $25,710 
Accounts receivable(2)
15,354 (2,303)13,051 
Intangible assets(3)
239,000 — 239,000 
Operating lease right-of-use (“ROU”) assets587 — 587 
Other assets1,011 2,361 3,372 
Total identifiable assets acquired281,662 58 281,720 
Liabilities assumed
Accounts payable, accruals and other liabilities16,462 7,500 23,962 
Operating lease liabilities587 — 587 
Deferred income taxes(4)
55,104 2,239 57,343 
Total liabilities assumed72,153 9,739 81,892 
Total identified net assets acquired209,509 (9,681)199,828 
Goodwill(5)
705,920 9,681 715,601 
Total consideration$915,429 $— $915,429 
_________________
(1)The measurement period adjustments did not have a significant impact on our results of operations. The adjustment to accounts payable, accruals and other liabilities includes a tax payable adjustment of $6,548.
(2)Included accounts receivable and unbilled revenue with a gross contractual amount of $15,407. At the date of acquisition, the Company expected $2,356 to be uncollectible.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(3)Intangible assets consist of finite-lived intangible assets, as follows:
Gross carrying amountWeighted-average useful life (years)
Developed technology(a)
$187,000 8.8
Customer-related(b)
42,000 4.8
Trade names, trademarks and domain names(c)
10,000 8.8
__________________
(a) Valued using the Multi-Period Excess Earnings Method (“MPEEM”), which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset (and include an assumed technology migration curve), contributory asset charges and the applicable tax rate, and (ii) an assumed discount rate, which reflects the risk of the asset relative to the overall risk of Technisys.
(b) Valued using the With and Without Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual revenues and net cash flows both with the existing customer base and without the existing customer base, which include assumptions regarding revenue ramp-up periods and attrition rates, and (ii) an assumed discount rate, consistent with (a) above.
(c) Valued using the Relief from Royalty Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset, the probability of use of the asset, the royalty rate and the applicable tax rate, and (ii) the discount rate, consistent with (a) above.
(4)The deferred tax liabilities recognized in the acquisition were primarily related to the acquired intangible assets, in which the acquiree had a significantly lower tax basis compared to the fair value.
(5)The excess of the total purchase consideration over the fair value of the identified net assets acquired was allocated to goodwill, none of which is expected to be deductible for tax purposes. The goodwill is subject to additional changes based on the outcome of the net working capital calculation referenced earlier in this footnote. Goodwill is primarily attributable to expected growth opportunities at Technisys, and secondarily attributable to the expected synergies from leveraging the Technisys technology to enhance and expand Galileo’s product offerings and operations, as well as expand its market reach. As such, all of the goodwill is allocated to the Technology Platform segment.
The Company incurred total acquisition-related costs related to the Technisys Merger of $20.6 million, of which $3.3 million were incurred during the year ended December 31, 2021, and $17.3 million were incurred during the six months ended June 30, 2022, which were presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
From the date of acquisition through June 30, 2022, the acquired results of operations for Technisys contributed total net revenue of $26.5 million and net loss of $9.4 million to the Company’s consolidated results, which was inclusive of amortization expense recognized on the acquired intangible assets.
The following unaudited supplemental pro forma financial information presents the Company’s consolidated results of operations for the three months ended June 30, 2021, and six months ended June 30, 2022 and 2021 as if the business combination had occurred on January 1, 2021:
Three Months Ended June 30,Six Months Ended June 30,
202120222021
Total net revenue$248,149 $703,775 $457,252 
Net loss(172,431)(197,369)(373,368)
The unaudited supplemental pro forma financial information is presented for comparative purposes only and is not necessarily indicative of the actual results of operations that would have been achieved, nor is it indicative of future results of operations. The unaudited supplemental pro forma financial information reflects pro forma adjustments that give effect to applying the Company’s accounting policies and certain events the Company believes to be directly attributable to the acquisition. The pro forma adjustments primarily include:
incremental straight-line amortization expense associated with acquired intangible assets;
an adjustment to reflect post-combination share-based compensation expense associated with the Replacement Awards as if the conversion had occurred on January 1, 2021;
an adjustment to reflect acquisition-related costs for both parties as if they were incurred during the earliest period presented; and
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
the related income tax effects, at the statutory tax rate applicable for each period, of the pro forma adjustments noted above.
The unaudited supplemental pro forma financial information does not give effect to any anticipated cost savings, operating efficiencies or other synergies that may be associated with the acquisition, or any estimated costs that have been or will be incurred by the Company to integrate the assets and operations of Technisys.
Goodwill
A rollforward of our goodwill balance is presented below as of the date indicated:
June 30, 2022
Beginning balance$898,527 
Less: accumulated impairment— 
Beginning balance, net898,527 
Additional goodwill recognized(1)
726,848 
Ending balance(2)
$1,625,375 
_____________________
(1) The additional goodwill recognized as of June 30, 2022 includes $715,601 related to the Technisys Merger (inclusive of a measurement period adjustment in the second quarter of 2022) and $11,247 related to the Bank Merger.
(2) As of June 30, 2022, we had goodwill attributable to the following reportable segments: $1,588,216 to Technology Platform and $37,159 to Financial Services.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 3. Investments in AFS Debt Securities
In the third quarter of 2021, we began investing in debt securities. As of June 30, 2022 and December 31, 2021, all of our investments in debt securities were classified as available-for-sale. During the first quarter of 2022, we acquired additional investments in AFS debt securities with the Bank Merger. The following table presents our investments in AFS debt securities as of the dates indicated:
June 30, 2022
Amortized Cost(1)
Accrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$121,284 $151 $— $(3,249)$118,186 
Multinational securities(4)
19,785 109 — (692)19,202 
Corporate bonds42,125 256 — (2,477)39,904 
Agency mortgage-backed securities9,650 24 — (731)8,943 
Other asset-backed securities9,583 — (466)9,122 
Other(5)
2,741 21 — (186)2,576 
Total investments in AFS debt securities$205,168 $566 $— $(7,801)$197,933 
December 31, 2021
Amortized CostAccrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$103,014 $73 $— $(584)$102,503 
Multinational securities(4)
19,911 109 — (154)19,866 
Corporate bonds39,894 235 — (480)39,649 
Agency TBA(6)
7,457 13 (8)7,466 
Agency mortgage-backed securities4,153 14 — (31)4,136 
Other asset-backed securities9,610 — (91)9,524 
Commercial paper9,939 — — — 9,939 
Other(5)
1,818 13 — (7)1,824 
Total investments in AFS debt securities$195,796 $462 $$(1,355)$194,907 
_____________________
(1) Amortized cost basis reflects the amortization of premiums of $186 and $477 during the three and six months ended June 30, 2022, respectively.
(2) As of June 30, 2022 and December 31, 2021, we determined that our unrealized loss positions related to credit losses were immaterial. Additionally, we do not intend to sell the securities in loss positions nor is it more likely than not that we will be required to sell the securities prior to recovery of the amortized cost basis. Further, no such investments have been in a continuous unrealized loss position for more than 12 months.
(3) Investments in AFS debt securities are recorded at fair value.
(4) Includes sovereign foreign and supranational bonds.
(5) Includes state and city municipal bond securities.
(6) Represented to-be-announced (“TBA”) securities, which were securities that were delivered under the purchase contract at a later date when the underlying security was issued. The December 31, 2021 balance was paid in cash during 2022.

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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the amortized cost and fair value of our investments in AFS debt securities by contractual maturity as of the date indicated:
Due Within One YearDue After One Year Through Five YearsDue After Five Years Through Ten YearsDue After Ten YearsTotal
June 30, 2022
Investments in AFS debt securities—Amortized cost:
U.S. Treasury securities$45,021 $76,263 $— $— $121,284 
Multinational securities3,942 15,843 — — 19,785 
Corporate bonds328 38,441 3,356 — 42,125 
Agency mortgage-backed securities— 104 678 8,868 9,650 
Other asset-backed securities— 7,600 1,983 — 9,583 
Other600 1,207 — 934 2,741 
Total investments in AFS debt securities$49,891 $139,458 $6,017 $9,802 $205,168 
Weighted average yield for investments in AFS debt securities(1)
(1.19)%(4.49)%(4.73)%(22.78)%(4.57)%
Investments in AFS debt securities—Fair value(2):
U.S. Treasury securities$43,986 $74,049 $— $— $118,035 
Multinational securities3,841 15,252 — — 19,093 
Corporate bonds318 36,158 3,172 — 39,648 
Agency mortgage-backed securities— 98 630 8,191 8,919 
Other asset-backed securities— 7,224 1,893 — 9,117 
Other598 1,174 — 783 2,555 
Total investments in AFS debt securities$48,743 $133,955 $5,695 $8,974 $197,367 
_____________________
(1) The weighted average yield represents the effective yield for the investment securities and is computed based on the amortized cost of each security as of June 30, 2022.
(2) Presentation of fair values of our investments in AFS debt securities by contractual maturity excludes total accrued interest of $566 as of June 30, 2022.

The following table presents the gross proceeds and gross realized gains and losses from sales, maturities and paydowns of our investments in AFS debt securities during the three and six months ended June 30, 2022. Realized gains and losses are presented within noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no transfers between classifications of our investments in AFS debt securities during the periods presented.
Three Months Ended
June 30, 2022
Six Months Ended
June 30, 2022
Investments in AFS debt securities
Gross realized gains included in earnings$— $— 
Gross realized losses included in earnings(124)(285)
Net realized losses(124)(285)
Gross proceeds from sales, maturities and paydowns(1)
$7,788 $37,403 
_____________________
(1) Proceeds from maturities and paydowns of investments in AFS debt securities during the three and six months ended June 30, 2022 were $1,942 and $13,906, respectively.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
See Note 11 for unrealized gains and losses on our investments in AFS debt securities and amounts reclassified out of accumulated other comprehensive income (loss) (“AOCI”).
Note 4. Loans
As of June 30, 2022, our loan portfolio consisted of personal loans, student loans and home loans, which are measured at fair value under the fair value option election, and loans measured at amortized cost, including credit card, and commercial and consumer banking loans. Below is a disaggregated presentation of our loans, inclusive of fair market value adjustments and accrued interest income and net of the allowance for credit losses, as applicable, as of the dates indicated:
June 30,December 31,
20222021
Loans at fair value
Securitized student loans$466,865 $574,328 
Securitized personal loans132,133 234,576 
Student loans3,247,510 2,876,509 
Home loans135,262 212,709 
Personal loans3,977,612 2,054,850 
Total loans at fair value7,959,382 5,952,972 
Loans at amortized cost(1)
Credit card173,867 115,912 
Commercial and consumer banking:
Commercial real estate67,742 — 
Commercial and industrial8,097 — 
Residential real estate and other consumer3,406 — 
Total commercial and consumer banking79,245 — 
Total loans at amortized cost253,112 115,912 
Total loans$8,212,494 $6,068,884 
_____________________
(1) Amounts are presented net of the allowance for credit losses. See Note 1 for additional information on our loans at amortized cost as it pertains to the allowance for credit losses pursuant to ASC 326.
Loans Measured at Fair Value
The following table summarizes the aggregate fair value of our loans measured at fair value on a recurring basis as of the dates indicated:
Student LoansHome LoansPersonal LoansTotal
June 30, 2022
Unpaid principal(1)
$3,657,693 $142,118 $3,943,768 $7,743,579 
Accumulated interest9,601 159 23,055 32,815 
Cumulative fair value adjustments(1)
47,081 (7,015)142,922 182,988 
Total fair value of loans$3,714,375 $135,262 $4,109,745 $7,959,382 
December 31, 2021
Unpaid principal(1)
$3,356,344 $210,111 $2,188,773 $5,755,228 
Accumulated interest9,990 190 12,310 22,490 
Cumulative fair value adjustments(1)
84,503 2,408 88,343 175,254 
Total fair value of loans$3,450,837 $212,709 $2,289,426 $5,952,972 
__________________
(1) These items are impacted by charge-offs during the period.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes the aggregate fair value of loans 90 days or more delinquent as of the dates indicated. As delinquent personal loans and student loans are charged off dueafter 120 days of delinquency, amounts presented below represent the fair value of loans that are 90 to delinquency120 days delinquent. There were no home loans that were 90 days or more delinquent as of the dates presented.
Student LoansPersonal LoansTotal
June 30, 2022
Unpaid principal$1,372 $8,260 $9,632 
Accumulated interest18 304 322 
Cumulative fair value adjustments(733)(7,266)(7,999)
Fair value of loans 90 days or more delinquent$657 $1,298 $1,955 
December 31, 2021
Unpaid principal$1,589 $4,765 $6,354 
Accumulated interest32 149 181 
Cumulative fair value adjustments(865)(4,189)(5,054)
Fair value of loans 90 days or more delinquent$756 $725 $1,481 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in our loans measured at fair value on a recurring basis:
Student LoansHome LoansPersonal LoansTotal
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$3,737,439 $146,658 $3,118,788 $7,002,885 
Origination of loans398,722 332,047 2,471,849 3,202,618 
Principal payments(167,049)(701)(461,178)(628,928)
Sales of loans(259,690)(342,780)(1,123,898)(1,726,368)
Purchases(1)
5,274 330 67,189 72,793 
Change in accumulated interest(139)(23)5,162 5,000 
Change in fair value(2)
(182)(269)31,833 31,382 
Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$2,666,793 $231,903 $1,573,908 $4,472,604 
Origination of loans859,497 792,228 1,294,384 2,946,109 
Principal payments(235,889)(1,280)(247,808)(484,977)
Sales of loans(610,941)(841,642)(970,135)(2,422,718)
Purchases(1)
44,779 422 103,538 148,739 
Change in accumulated interest(403)17 (153)(539)
Change in fair value(2)
15,657 665 9,808 26,130 
Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$3,450,837 $212,709 $2,289,426 $5,952,972 
Origination of loans1,382,526 644,430 4,497,853 6,524,809 
Principal payments(394,164)(5,101)(833,632)(1,232,897)
Sales of loans(803,840)(708,150)(2,101,818)(3,613,808)
Purchases(1)
121,707 828 227,937 350,472 
Change in accumulated interest(389)(31)10,745 10,325 
Change in fair value(2)
(42,302)(9,423)19,234 (32,491)
Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$2,866,459 $179,689 $1,812,920 $4,859,068 
Origination of loans1,864,182 1,527,832 2,100,073 5,492,087 
Principal payments(486,108)(2,759)(506,007)(994,874)
Sales of loans(1,547,101)(1,519,208)(1,749,576)(4,815,885)
Purchases(1)
44,850 541 104,539 149,930 
Change in accumulated interest(1,652)(18)(2,340)(4,010)
Change in fair value(2)
(1,137)(3,764)3,933 (968)
Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
__________________
(1) Purchases reflect unpaid principal balance and relate to previously transferred loans. Purchase activity during the three and six months ended June 30, 2022 included securitization clean-up calls of $60,240 and $335,739, respectively. Additionally, during the three and six months ended June 30, 2022, the Company elected to purchase $7,290 and $7,290, respectively, of previously sold loans from certain investors. Purchase activity during the three and six months ended June 30, 2021 were immaterial. There were 0 credit card loans on nonaccrual status asincluded securitization clean-up calls of June 30, 2021$131,372 and December 31, 2020. Credit card loans charged off due to alleged or potential fraudulent transactions$131,372, respectively. Additionally, during the three and six months ended June 30, 2021, the Company elected to purchase $15,185 and $15,185, respectively, of previously sold loans from certain investors. The Company was not required to buy back these loans. The remaining purchases during the periods presented related to standard representations and warranties pursuant to our various loan sale agreements.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(2) Changes in fair value of loans are recorded in the unaudited condensed consolidated statements of operations and comprehensive income (loss) within noninterest income—loan origination and sales for loans held on the balance sheet prior to transfer to a third party through a sale or to a VIE and within noninterest income—securitizations for loans in a consolidated VIE. Changes in fair value are impacted by valuation assumption changes, as well as sales price execution and amount of time the loans are held prior to sale. The estimated amount of losses included in earnings attributable to changes in instrument-specific credit risk were $341. Accrued interest receivables written off$23,221 and $16,725 during the three and six months ended June 30, 2022, respectively, and $9,038 and $2,111 during the three and six months ended June 30, 2021, respectively. The losses attributable to instrument-specific credit risk were immaterial.estimated by incorporating our current default and loss severity assumptions for the loans. These assumptions are based on historical performance, market trends and performance expectations over the term of the underlying instrument.
We elected to exclude interest on credit card loans fromLoans Measured at Amortized Cost
Loan Portfolio Composition and Aging
The following table presents the measurement of our allowance, as our policy allows for accrued interest to be reversed in a timely manner. Further, we elected the practical expedient to exclude the accrued interest componentamortized cost basis of our credit card and commercial and consumer banking portfolios (excluding accrued interest and before the allowance for credit losses) by either current status or delinquency status as of the dates indicated:
Delinquent Loans
Current30–59 Days60–89 Days
≥ 90 Days(1)
Total Delinquent Loans
Total Loans(2)
June 30, 2022
Credit card$177,732 $3,570 $3,105 $8,417 $15,092 $192,824 
Commercial and consumer banking:
Commercial real estate68,479 — — — — 68,479 
Commercial and industrial8,299 — — 8,306 
Residential real estate and other consumer(3)
3,417 — — — — 3,417 
Total commercial and consumer banking80,195 — — 80,202 
Total loans$257,927 $3,577 $3,105 $8,417 $15,099 $273,026 
December 31, 2021
Credit card$115,356 $1,893 $1,683 $2,658 $6,234 $121,590 
_______________
(1)All of the credit card loans from≥ 90 days past due continued to accrue interest. As of June 30, 2022 and December 31, 2021, there were no credit card loans on nonaccrual status. As of June 30, 2022, commercial and consumer banking loans on nonaccrual status were immaterial, and there were no loans that were 90 days or more past due.
(2)For credit card, the quantitative disclosuresbalance is presented before allowance for credit losses of $21,974 and $7,037 as of June 30, 2022 and December 31, 2021, respectively, and accrued interest of $3,017 and $1,359, respectively. For commercial and consumer banking, the balance is presented before allowance for credit losses of $1,204 and accrued interest of $247 as of June 30, 2022.
(3)Includes residential real estate loans acquired in accordance with the guidance.Bank Merger, for which we did not elect the fair value option.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Credit Quality IndicatorsEquity Method Investments
In August 2021, we purchased a 5% interest in Lower Holding Company (“Lower”) for $20,000 and were granted a seat on Lower’s board of directors. We accounted for the investment under the equity method of accounting. The primary credit quality indicators that are importantinvestment was not deemed to understanding the overall credit performance of our credit card borrowers and their ability to repay are reflected by delinquency status and our internal risk tier categories. The Company monitors these credit quality indicators on an ongoing basis.be significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
In January 2022, we relinquished our seat on Lower’s board of directors, and have no further rights to a seat on Lower’s board of directors. As such, we no longer have significant influence over the investee, and we ceased recognizing Lower equity investment income subsequent to that date. Our equity method investment income for the six months ended June 30, 2022 was immaterial. Additionally, we did not receive any distributions during the six months ended June 30, 2022. As of June 30, 2022, our investment was presented within other assets in the unaudited condensed consolidated balance sheets and was measured using the measurement alternative method of accounting, which is further discussed in Note 8.
Property, Equipment and Software
Software includes software acquired in business combinations, purchased software and capitalized software development costs. The capitalization of software development costs is based on whether the software is for internal use, or is to be sold or otherwise marketed. Costs related to internally-developed software for internal use are capitalized when preliminary project efforts are successfully completed, and it is probable that both the project will be completed and the software will be used as intended. For software to be sold or marketed, development costs are capitalized after the technological feasibility of the software has been established. Capitalized costs consist of salaries and compensation costs for employees, fees paid to third-party consultants who are directly involved in development efforts and costs incurred for upgrades and functionality enhancements. Research and development costs incurred prior to the establishment of technological feasibility (for software to be sold or marketed) or prior to completion of preliminary project efforts (for internal use software) are expensed as incurred.
Deposits
We commenced offering deposit accounts (referred to as “SoFi Checking and Savings” accounts) to our members through SoFi Bank in the first quarter of 2022. Our interest-bearing deposits primarily consist of demand deposits, savings deposits and, to a lesser extent, time deposits. We also have noninterest-bearing deposits.
The following table presents the amortized cost basisa detail of our credit card loan portfolio (excluding accrued interest and before the allowance for credit losses) by either current or delinquency statusinterest-bearing deposits as of the datesdate indicated:
Delinquent Loans
Current30–59 Days60–89 Days
≥ 90 Days(1)
Total Delinquent Loans
Total Loans(2)
June 30, 2021
Credit card loans$41,792 476 240 117 833 $42,625 
December 31, 2020
Credit card loans$3,864 74 76 $3,940 
June 30, 2022
Interest-bearing deposits:
Demand deposits(1)
$1,561,339 
Savings deposits(1)
1,049,650 
Time deposits18,474 
Total interest-bearing deposits$2,629,463 
____________________________________
(1)As of June 30, 2021, allFor deposit liabilities with no defined maturities, the fair value of the credit card loans that were 90 days or more past due continued to accrue interest.
(2)Presented before allowance for credit losses of $691 and $219 as of June 30, 2021 and December 31, 2020, respectively, and excludes accrued interest of $233 and $2, respectively.liabilities reflects the amount payable on demand at the reporting date.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
As of June 30, 2022, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $10,969. As of June 30, 2022, future maturities of our total time deposits were as follows:
Remainder of 2022$13,842 
20233,565 
2024654 
202530 
2026281 
Thereafter102 
Total$18,474 
Derivative Financial Instruments
The following table presents the gains (losses) recognized on our derivative instruments during the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Derivative contracts to manage future loan sale execution risk(1)
$69,535 $(13,937)$230,142 $22,134 
Derivative contracts to manage securitization investment interest rate risk(1)(2)
2,749 — 9,068 — 
Interest rate lock commitments (“IRLCs”)(1)
4,159 642 (2,639)(7,860)
Interest rate caps(1)
(903)— (3,027)— 
Purchase price earn-out(1)
211 — 1,042 — 
Third-party warrants(3)
(244)— (169)— 
Total$75,507 $(13,295)$234,417 $14,274 
_____________________
(1) Recorded within noninterest income—loan origination and sales in theunaudited condensed consolidated statements of operations and comprehensive income (loss).
(2) Represents derivative instruments utilized to manage interest rate risk associated with certain of our securitization investments.
(3) For the three and six months ended June 30, 2022, includes $(461) and $(603), respectively, recorded within noninterest income—other and $217 and $434, respectively, recorded within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss), the latter of which represents the amortization of a deferred liability recognized at the initial fair value of the third party warrants acquired of $964, as we are also a customer of the third party.
The following table presents information about derivative instruments subject to enforceable master netting arrangements as of the dates indicated:
June 30, 2022December 31, 2021
Gross Derivative AssetsGross Derivative LiabilitiesGross Derivative AssetsGross Derivative Liabilities
Interest rate swaps$— $(21,762)$5,444 $— 
Interest rate caps— (3,695)— (668)
Home loan pipeline hedges2,243 (259)117 (313)
Total, gross$2,243 $(25,716)$5,561 $(981)
Derivative netting(1,371)1,371 (117)117 
Total, net(1)
$872 $(24,345)$5,444 $(864)
_____________________
(1) As of June 30, 2022 and December 31, 2021, we had a cash collateral requirement of $21,762 and $299, respectively, related to these instruments.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the notional amounts of derivative contracts outstanding as of the dates indicated:
June 30, 2022December 31, 2021
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps$5,360,000 $4,210,000 
Home loan pipeline hedges326,000 421,000 
Interest rate caps405,000 405,000 
Interest rate swaps(1)
310,000 — 
IRLCs(2)
314,096 357,529 
Interest rate caps(3)
405,000 405,000 
Total$7,120,096 $5,798,529 
_____________________
(1) Represents interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(2) Amounts correspond with home loan funding commitments subject to IRLC agreements.
(3) We sold an interest rate cap that was subject to master netting to offset an interest rate cap purchase made in conjunction with a contract to manage future loan sale execution risk.

While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and are not a direct measure of our financial exposure.
See Note 8 for additional information on our derivative assets and liabilities.
Safeguarding Asset and Liability
Through our SoFi Invest product (via our wholly-owned subsidiary, SoFi Digital Assets, LLC, a licensed money transmitter), our members can invest in digital assets. We engage third parties to provide custodial services for our digital assets offering, which includes holding the cryptographic key information and working to protect the digital assets from loss or theft. The third-party custodians hold digital assets as custodial assets in an account in SoFi’s name for the benefit of our members. We maintain the internal recordkeeping of our members’ digital assets, including the amount and type of digital assets owned by each of our members in the custodial accounts. We currently utilize two third-party custodians. Therefore, we have concentration risk in the event the custodian is not able to perform in accordance with our agreement.
In accordance with Staff Accounting Bulletin No. 121 (“SAB 121”), which is further discussed under “Recently Adopted Accounting Standards” in this Note 1, we recognize a digital assets safeguarding liability within accounts payable, accruals and other liabilities in our unaudited condensed consolidated balance sheets reflecting our obligation to safeguard the digital assets held by third-party custodians for the benefit of our members. We also recognize a corresponding safeguarding asset within other assets in our unaudited condensed consolidated balance sheets. The safeguarding liability and corresponding safeguarding asset are measured and recorded at the fair value of the digital assets held by the custodians at each reporting date, as measured in accordance with ASC 820, Fair Value Measurement (“ASC 820”). Subsequent changes to the fair value measure are reflected as equal and offsetting adjustments to the carrying values of the safeguarding liability and corresponding safeguarding asset. We evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the safeguarding asset, which would be reflected in our results of operations in the period the loss occurs. Measurement changes do not impact our unaudited condensed consolidated statements of operations and comprehensive income (loss) unless such a loss event is identified. As of June 30, 2022, we did not identify any loss events. See Note 8 for additional information on the fair value measurement of the safeguarding liability and corresponding safeguarding asset.
Foreign Currency Translation Adjustments
We revalue assets, liabilities, income and expense denominated in non-United States currencies into United States dollars using applicable exchange rates. For foreign subsidiaries in which the functional currency is the subsidiary’s local currency, gains and losses relating to foreign currency translation adjustments are included in accumulated other comprehensive loss in our unaudited condensed consolidated balance sheets. For foreign subsidiaries in which the functional currency is the United States Dollar, gains and losses relating to foreign currency transaction adjustments are included within earnings in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Due to the highly inflationary economic environment in Argentina, we use the United States Dollar as the functional currency of our Argentinian operations in accordance with ASC 830, Foreign Currency Matters. Our activities in Argentina are related to our Technology Platform segment and commenced in the first quarter of 2022 with the Technisys Merger.
Revenue Recognition
In accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”), in each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements accounted for under ASC 606 are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Technology Products and Solutions
We earn fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology products and solutions fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. In these arrangements, our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract.
Commencing in March 2022 with the Technisys Merger, we earn subscription and service fees for providing software licenses and associated services. Software license and service arrangements comprise one or more software licenses, implementation, maintenance, and other software-related services. We recognize revenue related to software licenses upon delivery of the license, as we consider the license to be satisfied at a point in time. Software is considered delivered when control passes to the customer following the user-acceptance testing period.
We charge a recurring subscription fee for the software license and related maintenance services. Other software-related services are billed on a periodic basis as the services are provided. Certain arrangements for software and related services contain a provision for a fixed upfront payment, which in some cases may provide a material right to the customer with respect to the start and renewal of the subscription. Fees charged are part of the transaction price and are allocated to the performance obligations on a relative standalone selling price basis, as follows:
The standalone selling price of maintenance varies in proportion with the standalone selling price of the underlying license. We allocate the subscription fee between the license and maintenance based upon this proportion. We recognize the maintenance fees ratably over the maintenance period, as we stand ready to provide maintenance services during the period.
Non-maintenance software-related services fees are recognized over the period during which the services are provided, as we consider these services to be satisfied over time. We use an input model based on hours incurred to provide the services, which directly correspond with the value to which the customer is entitled.
If a contract contains a substantive upfront payment that creates a material right to subscribe or renew a subscription, the upfront payment is allocated to the material right and is recognized over the period of benefit associated with the right to subscribe or renew a subscription, typically the product life.
We had deferred revenues of $7,602 and $2,553 as of June 30, 2022 and December 31, 2021, respectively, which are presented within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets. During the three and six months ended June 30, 2022, we recognized revenue of $1,989 and $2,774, respectively, associated with deferred revenues within noninterest income—technology products and solutions in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the unaudited condensed consolidated balance sheets, which are incurred in connection with obtaining our technology products and solutions, were $1,087 and $678 as of June 30, 2022 and December 31, 2021, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2022, commissions recorded within noninterest expense—sales and marketing in the unaudited condensed consolidated statements of operations and comprehensive income (loss) were $1,096 and $2,217, respectively, of which $107 and $189, respectively, represented amortization of capitalized sales
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
commissions. During the three and six months ended June 30, 2021, commissions were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions.
Referrals
We earn specified referral fees in connection with referral activities we facilitate through our platform. This arrangement contains variable consideration that is constrained due to the potential reversal of referral fulfillment fees. We recognize a liability within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets for the estimated referral fulfillment fee penalty, which represents the amount of consideration received that we estimate will reverse. The liability was $522 and $118 as of June 30, 2022 and December 31, 2021, respectively.
Contract Balances
As of June 30, 2022 and December 31, 2021, accounts receivable, net associated with revenue from contracts with customers were $60,562 and $33,748, respectively, which were reported within other assets in the unaudited condensed consolidated balance sheets. The increase in contract balances during the current period includes the effect of the Technisys Merger, which contributed $18,192 to the balance as of June 30, 2022.
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates. Revenues from contracts with customers are presented within noninterest income—technology products and solutions and noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Financial Services
Referrals$8,805 $3,140 $16,573 $5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,007 1,473 7,293 2,675 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$16,193 $16,123 $33,180 $24,249 
Technology Platform
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Payment network558 379 736 821 
Total$82,227 $45,329 $142,262 $91,430 
Total Revenue from Contracts with Customers
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Referrals8,805 3,140 16,573 5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,565 1,852 8,029 3,496 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$98,420 $61,452 $175,442 $115,679 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Recently Adopted Accounting Standards
In October 2021, the FASB issued Accounting Standards Update (“ASU”) 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. The ASU requires entities to recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with ASC 606, rather than at fair value. The standard should be applied prospectively to business combinations occurring on or after the effective date of the amendments. We early adopted the standard effective January 1, 2022 and applied its provisions to our acquisitions in 2022. The adoption of this standard did not have a material impact on our consolidated financial statements.
In March 2022, the SEC released SAB 121, which provides interpretive guidance for an entity to consider when it has obligations to safeguard crypto-assets held for its platform users, whether directly or through an agent or another third party acting on its behalf. SAB 121 requires an entity to record a liability to reflect its obligation to safeguard the crypto-assets, as well as a corresponding safeguarding asset, both of which should be measured at the fair value of the crypto-assets being safeguarded for the entity’s users. Entities should evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the asset. SAB 121 also requires financial statement disclosure, including the nature and amount of crypto-assets that the entity holds for its users, any vulnerabilities that may arise as a result of any concentration in crypto-assets, and information about who is responsible for the record-keeping of the crypto-assets, the holding of the cryptographic keys and safeguarding the crypto-assets, among other disclosure considerations. Disclosures must also be made in accordance with ASC 820. SAB 121 was effective for us for the interim period ending June 30, 2022. We applied the guidance through retrospective application as of January 1, 2022, at which time the value of our members’ digital assets was $266,014. As of June 30, 2022, the adoption date, the value of our members’ digital assets was $112,010, which is reflected as a digital assets safeguarding liability and corresponding digital assets safeguarding asset within accounts payable, accruals and other liabilities and other assets, respectively, in our unaudited condensed consolidated balance sheets. Our application of this guidance did not impact our results of operations. We also enhanced our disclosures around our digital assets arrangements and our role in safeguarding them. See Note 1 and Note 8 for the applicable disclosures.
Recent Accounting Standards Issued, But Not Yet Adopted
In March 2022, the FASB issued ASU 2022-02, Financial Instruments — Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures. The ASU addresses two topics: (i) TDR by creditors, and (ii) vintage disclosures for gross write offs. Under the TDR provisions, the ASU eliminates the recognition and measurement guidance under ASC 310-40, Receivables — Troubled Debt Restructurings by Creditors, and instead requires that an entity evaluate whether the modification represents a new loan or a continuation of an existing loan, consistent with the accounting for other loan modifications. Additionally, the ASU enhances existing disclosure requirements around TDRs and introduces new requirements related to certain modifications of receivables made to borrowers experiencing financial difficulty. Under the vintage disclosure provisions, the ASU requires the entity to disclose current period gross write offs by year of origination for financing receivables and net investments in leases within the scope of ASC 326-20, Financial Instruments — Credit Losses — Measured at Amortized Cost. The standard is effective for fiscal years and interim periods beginning after December 15, 2022. Early adoption is permitted. If an entity elects to early adopt this standard in an interim period, the guidance should be applied as of the beginning of the fiscal year that includes the interim period. An entity may elect to early adopt either of the two topics separately, or both. The standard should be applied prospectively; however, for the TDR provisions, an entity has the option to apply a modified retrospective transition method. We are currently evaluating the effect of adopting this standard on our consolidated financial statements and related disclosures.
Note 2. Business Combinations
Acquisition of Golden Pacific Bancorp, Inc.
On February 2, 2022, we acquired Golden Pacific Bancorp, Inc., a bank holding company, and its wholly-owned subsidiary, which is a national bank (collectively referred to as “Golden Pacific”), pursuant to an Agreement and Plan of Merger dated as of March 8, 2021 by and among the Company, a wholly-owned subsidiary of the Company, and Golden Pacific. In the business combination, we acquired all of the outstanding equity interests in Golden Pacific for total cash purchase consideration of $22.3 million (the “Bank Merger”). After closing the Bank Merger, we became a bank holding company and Golden Pacific began operating as SoFi Bank, National Association (“SoFi Bank”). We are duly registered as a bank holding company with the Board of Governors of the Federal Reserve System (the “Federal Reserve”). SoFi Bank is a national banking association whose primary federal regulator is the Office of the Comptroller of the Currency (the “OCC”).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Deposit accounts of SoFi Bank are insured by the Federal Deposit Insurance Corporation (the “FDIC”) through the Deposit Insurance Fund to the fullest extent permitted by law.
The closing of the Bank Merger was subject to regulatory approval. On January 18, 2022, we received approval from the Federal Reserve of our application to become a bank holding company under the Bank Holding Company Act, and we received conditional approval from the OCC to close the Bank Merger. The OCC also approved our application to change the composition of Golden Pacific’s assets in connection with the Bank Merger. The OCC conditional approval imposed a number of conditions, including that SoFi Bank have initial paid-in capital of no less than $750 million and adhere to an operating agreement. Golden Pacific’s community bank business continues to operate as a division of SoFi Bank.
A portion of the total cash purchase consideration ($0.6 million) was held back by the Company to satisfy any indemnification or certain other obligations (“Holdback Amount”), as certain legal proceedings with which Golden Pacific is involved as a plaintiff were not resolved at the time the Bank Merger closed. The Holdback Amount will be used for further financing or costs incurred associated with the litigation, which we began incurring during the second quarter of 2022, and the remaining amount upon resolution of the litigation, if any, will be released to the Golden Pacific shareholders. Additionally, we held back a $3.3 million payable to a dissenting Golden Pacific shareholder pending resolution of the shareholder’s appraisal claim, which could possibly result in a lower or higher amount paid to the dissenting shareholder once a ruling is made regarding the appraisal claim.
The Bank Merger was accounted for as a business combination. The preliminary purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on the estimated fair values as of the acquisition date, which were measured in accordance with the principles outlined in ASC 820. The excess of the total purchase consideration over the fair value of the net assets acquired of $11.2 million was allocated to goodwill, none of which is expected to be deductible for tax purposes, and which is allocated to our Financial Services segment. Goodwill is primarily attributable to the expected benefits of operating a national bank. The results of operations of Golden Pacific are included in SoFi’s consolidated financial statements as of and for the three and six months ended June 30, 2022. As the acquisition was not determined to be a significant acquisition under ASC 805, Business Combinations, we are not disclosing the pro forma impact of this acquisition to the results of operations in our interim and annual filings with the SEC.
Identifiable intangible net assets at the date of acquisition included finite-lived intangible assets for core deposits with an aggregate fair value of $1.0 million. The intangible assets are being amortized over a period of 7.3 years based on the estimated economic life of the underlying assets.
We incurred total acquisition-related costs related to the Bank Merger of $2.2 million, which were incurred during the three months ended March 31, 2021, and are presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
Acquisition of Technisys S.A.
On March 3, 2022, we acquired Technisys S.A., a Luxembourg société anonyme (“Technisys”), pursuant to an Agreement and Plan of Merger dated as of February 19, 2022 and amended as of March 3, 2022, by and among the Company, Technisys, Atom New Delaware, Inc., a Delaware corporation and a wholly owned subsidiary of Atom, and Atom Merger Sub Corporation, a Delaware corporation and wholly owned subsidiary of SoFi Technologies (“Technisys Merger”). In the business combination, we acquired all of the outstanding equity interests in Technisys. Technisys is a cloud-native digital and core banking platform with an existing footprint of financial services customers in Latin America. The Technisys Merger was accounted for as a business combination.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the components of the purchase consideration to acquire Technisys:
Fair value of common stock issued(1)
$875,042 
Fair value of awards assumed(2)
2,855 
Amounts payable to settle vested employee performance awards(3)
37,297 
Settlement of pre-combination transactions between acquirer and acquiree235 
Total purchase consideration$915,429 
___________________
(1) Reflects the shares of SoFi common stock issued upon closing the acquisition of 81,856,112, inclusive of 6,903,663 shares held in escrow, multiplied by the closing stock price of SoFi common stock on the closing date of the Technisys Merger. As of June 30, 2022, the purchase price allocation process for Technisys was not finalized, as further discussed below.
(2) We contemporaneously converted outstanding performance awards into restricted stock units (“RSUs”) to acquire common stock of SoFi (“Replacement Awards”). The fair value of awards assumed in the purchase consideration was based on the closing stock price of SoFi common stock on the closing date of the Technisys Merger. Refer to Note 12 for additional information on our RSUs, including the Replacement Awards.
(3) We made payments of $14,773 and $17,641 related to this component of purchase consideration during the three and six months ended June 30, 2022, respectively.
As of June 30, 2022, the equity component of the total purchase consideration remained subject to further adjustment, pending final agreement regarding a closing net working capital calculation specified in the merger agreement. Any further adjustment to the equity consideration, which may increase or decrease by up to 598,068 shares, would similarly impact the carrying value of recognized goodwill, but would not impact the estimated fair values of the assets acquired and liabilities assumed in conjunction with the transaction.
The following table presents the allocation of the preliminary total purchase consideration to the estimated fair values of the identified assets acquired and liabilities assumed of Technisys as of the date of acquisition, as well as measurement period adjustments reflected in the second quarter of 2022, which also impacted the amount of goodwill:
Preliminary Purchase Price Allocation
Measurement Period Adjustments(1)
Updated Purchase Price Allocation
Assets acquired
Cash and cash equivalents$25,710 $— $25,710 
Accounts receivable(2)
15,354 (2,303)13,051 
Intangible assets(3)
239,000 — 239,000 
Operating lease right-of-use (“ROU”) assets587 — 587 
Other assets1,011 2,361 3,372 
Total identifiable assets acquired281,662 58 281,720 
Liabilities assumed
Accounts payable, accruals and other liabilities16,462 7,500 23,962 
Operating lease liabilities587 — 587 
Deferred income taxes(4)
55,104 2,239 57,343 
Total liabilities assumed72,153 9,739 81,892 
Total identified net assets acquired209,509 (9,681)199,828 
Goodwill(5)
705,920 9,681 715,601 
Total consideration$915,429 $— $915,429 
_________________
(1)The measurement period adjustments did not have a significant impact on our results of operations. The adjustment to accounts payable, accruals and other liabilities includes a tax payable adjustment of $6,548.
(2)Included accounts receivable and unbilled revenue with a gross contractual amount of $15,407. At the date of acquisition, the Company expected $2,356 to be uncollectible.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(3)Intangible assets consist of finite-lived intangible assets, as follows:
Gross carrying amountWeighted-average useful life (years)
Developed technology(a)
$187,000 8.8
Customer-related(b)
42,000 4.8
Trade names, trademarks and domain names(c)
10,000 8.8
__________________
(a) Valued using the Multi-Period Excess Earnings Method (“MPEEM”), which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset (and include an assumed technology migration curve), contributory asset charges and the applicable tax rate, and (ii) an assumed discount rate, which reflects the risk of the asset relative to the overall risk of Technisys.
(b) Valued using the With and Without Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual revenues and net cash flows both with the existing customer base and without the existing customer base, which include assumptions regarding revenue ramp-up periods and attrition rates, and (ii) an assumed discount rate, consistent with (a) above.
(c) Valued using the Relief from Royalty Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset, the probability of use of the asset, the royalty rate and the applicable tax rate, and (ii) the discount rate, consistent with (a) above.
(4)The deferred tax liabilities recognized in the acquisition were primarily related to the acquired intangible assets, in which the acquiree had a significantly lower tax basis compared to the fair value.
(5)The excess of the total purchase consideration over the fair value of the identified net assets acquired was allocated to goodwill, none of which is expected to be deductible for tax purposes. The goodwill is subject to additional changes based on the outcome of the net working capital calculation referenced earlier in this footnote. Goodwill is primarily attributable to expected growth opportunities at Technisys, and secondarily attributable to the expected synergies from leveraging the Technisys technology to enhance and expand Galileo’s product offerings and operations, as well as expand its market reach. As such, all of the goodwill is allocated to the Technology Platform segment.
The Company incurred total acquisition-related costs related to the Technisys Merger of $20.6 million, of which $3.3 million were incurred during the year ended December 31, 2021, and $17.3 million were incurred during the six months ended June 30, 2022, which were presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
From the date of acquisition through June 30, 2022, the acquired results of operations for Technisys contributed total net revenue of $26.5 million and net loss of $9.4 million to the Company’s consolidated results, which was inclusive of amortization expense recognized on the acquired intangible assets.
The following unaudited supplemental pro forma financial information presents the Company’s consolidated results of operations for the three months ended June 30, 2021, and six months ended June 30, 2022 and 2021 as if the business combination had occurred on January 1, 2021:
Three Months Ended June 30,Six Months Ended June 30,
202120222021
Total net revenue$248,149 $703,775 $457,252 
Net loss(172,431)(197,369)(373,368)
The unaudited supplemental pro forma financial information is presented for comparative purposes only and is not necessarily indicative of the actual results of operations that would have been achieved, nor is it indicative of future results of operations. The unaudited supplemental pro forma financial information reflects pro forma adjustments that give effect to applying the Company’s accounting policies and certain events the Company believes to be directly attributable to the acquisition. The pro forma adjustments primarily include:
incremental straight-line amortization expense associated with acquired intangible assets;
an adjustment to reflect post-combination share-based compensation expense associated with the Replacement Awards as if the conversion had occurred on January 1, 2021;
an adjustment to reflect acquisition-related costs for both parties as if they were incurred during the earliest period presented; and
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
the related income tax effects, at the statutory tax rate applicable for each period, of the pro forma adjustments noted above.
The unaudited supplemental pro forma financial information does not give effect to any anticipated cost savings, operating efficiencies or other synergies that may be associated with the acquisition, or any estimated costs that have been or will be incurred by the Company to integrate the assets and operations of Technisys.
Goodwill
A rollforward of our goodwill balance is presented below as of the date indicated:
June 30, 2022
Beginning balance$898,527 
Less: accumulated impairment— 
Beginning balance, net898,527 
Additional goodwill recognized(1)
726,848 
Ending balance(2)
$1,625,375 
_____________________
(1) The additional goodwill recognized as of June 30, 2022 includes $715,601 related to the Technisys Merger (inclusive of a measurement period adjustment in the second quarter of 2022) and $11,247 related to the Bank Merger.
(2) As of June 30, 2022, we had goodwill attributable to the following reportable segments: $1,588,216 to Technology Platform and $37,159 to Financial Services.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 3. Investments in AFS Debt Securities
In the third quarter of 2021, we began investing in debt securities. As of June 30, 2022 and December 31, 2021, all of our investments in debt securities were classified as available-for-sale. During the first quarter of 2022, we acquired additional investments in AFS debt securities with the Bank Merger. The following table presents our investments in AFS debt securities as of the dates indicated:
June 30, 2022
Amortized Cost(1)
Accrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$121,284 $151 $— $(3,249)$118,186 
Multinational securities(4)
19,785 109 — (692)19,202 
Corporate bonds42,125 256 — (2,477)39,904 
Agency mortgage-backed securities9,650 24 — (731)8,943 
Other asset-backed securities9,583 — (466)9,122 
Other(5)
2,741 21 — (186)2,576 
Total investments in AFS debt securities$205,168 $566 $— $(7,801)$197,933 
December 31, 2021
Amortized CostAccrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$103,014 $73 $— $(584)$102,503 
Multinational securities(4)
19,911 109 — (154)19,866 
Corporate bonds39,894 235 — (480)39,649 
Agency TBA(6)
7,457 13 (8)7,466 
Agency mortgage-backed securities4,153 14 — (31)4,136 
Other asset-backed securities9,610 — (91)9,524 
Commercial paper9,939 — — — 9,939 
Other(5)
1,818 13 — (7)1,824 
Total investments in AFS debt securities$195,796 $462 $$(1,355)$194,907 
_____________________
(1) Amortized cost basis reflects the amortization of premiums of $186 and $477 during the three and six months ended June 30, 2022, respectively.
(2) As of June 30, 2022 and December 31, 2021, we determined that our unrealized loss positions related to credit losses were immaterial. Additionally, we do not intend to sell the securities in loss positions nor is it more likely than not that we will be required to sell the securities prior to recovery of the amortized cost basis. Further, no such investments have been in a continuous unrealized loss position for more than 12 months.
(3) Investments in AFS debt securities are recorded at fair value.
(4) Includes sovereign foreign and supranational bonds.
(5) Includes state and city municipal bond securities.
(6) Represented to-be-announced (“TBA”) securities, which were securities that were delivered under the purchase contract at a later date when the underlying security was issued. The December 31, 2021 balance was paid in cash during 2022.

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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the amortized cost basis of our credit card loan portfolio (excluding accrued interest and before the allowance for credit losses) by our internal risk tier categories as of the dates indicated. Risk tier category 1 reflects the highest anticipated credit performance based on the factors utilized in our proprietary risk model, which primarily rely on credit bureau attributes, and risk tier category 10 reflects the lowest anticipated credit performance.
Risk Tier CategoryJune 30, 2021December 31, 2020
1$3,876 $570 
23,122 390 
34,260 282 
44,719 321 
54,590 492 
64,028 335 
75,414 338 
87,078 696 
93,168 169 
102,370 347 
Total Credit Card Loans$42,625 $3,940 
Servicing Rights
Each time we enter into a servicing agreement, we determine whether we should record a servicing asset, servicing liability, or neither a servicing asset nor liability. We elected the fair value option to measure our servicing rights subsequent to initial recognition. We measure the initial and subsequent fair value of our servicing rights using a discounted cash flow methodology, which includes ourinvestments in AFS debt securities by contractual servicing fee, ancillary income, prepayment rate assumptions, default rate assumptions, a discount rate commensurate with the riskmaturity as of the servicing asset or liability being valued,date indicated:
Due Within One YearDue After One Year Through Five YearsDue After Five Years Through Ten YearsDue After Ten YearsTotal
June 30, 2022
Investments in AFS debt securities—Amortized cost:
U.S. Treasury securities$45,021 $76,263 $— $— $121,284 
Multinational securities3,942 15,843 — — 19,785 
Corporate bonds328 38,441 3,356 — 42,125 
Agency mortgage-backed securities— 104 678 8,868 9,650 
Other asset-backed securities— 7,600 1,983 — 9,583 
Other600 1,207 — 934 2,741 
Total investments in AFS debt securities$49,891 $139,458 $6,017 $9,802 $205,168 
Weighted average yield for investments in AFS debt securities(1)
(1.19)%(4.49)%(4.73)%(22.78)%(4.57)%
Investments in AFS debt securities—Fair value(2):
U.S. Treasury securities$43,986 $74,049 $— $— $118,035 
Multinational securities3,841 15,252 — — 19,093 
Corporate bonds318 36,158 3,172 — 39,648 
Agency mortgage-backed securities— 98 630 8,191 8,919 
Other asset-backed securities— 7,224 1,893 — 9,117 
Other598 1,174 — 783 2,555 
Total investments in AFS debt securities$48,743 $133,955 $5,695 $8,974 $197,367 
_____________________
(1) The weighted average yield represents the effective yield for the investment securities and an assumed marketis computed based on the amortized cost of servicing, which is based on active quotes from third-party servicers. For servicing rights retainedeach security as of June 30, 2022.
(2) Presentation of fair values of our investments in connection with loan transfers that do not meetAFS debt securities by contractual maturity excludes total accrued interest of $566 as of June 30, 2022.

The following table presents the requirements for sale accounting treatment, there is no recognition of a servicing asset or liability.
Servicing rights are initially measured at fair valuegross proceeds and recognized as a component of the gain or lossgross realized gains and losses from sales, of loansmaturities and the initial capitalization is reported within noninterest income — loan origination and sales in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). Servicing rights are measured at fair value at each subsequent reporting date and changes in fair value are reported in earnings in the period in which they occur. Subsequent measurement changes, including servicing fee payments and fair value changes, are included within noninterest income — servicing in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). We elected the fair value option to measure our servicing rights to better align with the valuationpaydowns of our loans, which are impacted by similar factors, such as conditional prepayment rates. We consider the risk of the assets and the observability of inputsinvestments in determining the classes of servicing rights. We have three classes of servicing assets: personal loans, home loans and student loans. No servicing was acquired or assumed from a third partyAFS debt securities during the three and six months ended June 30, 2021 and 2020. There is prepayment and delinquency risk inherent in our servicing rights, but we currently do not use any instruments to mitigate such risks.
See Note 7 for the key inputs used in the fair value measurements of our classes of servicing rights.
Securitization Investments
In Company-sponsored securitization transactions that meet the applicable criteria to be accounted for as a sale, we retain certain residual interests and asset-backed bonds. We measure these investments at fair value on a recurring basis. Gains2022. Realized gains and losses related to our securitization investments are reportedpresented within noninterest income — securitizationsincome—other in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). We determine the fair valueThere were no transfers between classifications of our securitization investments using a discounted cash flow methodology, while also considering market data as it becomes available. We classifyin AFS debt securities during the residualperiods presented.
Three Months Ended
June 30, 2022
Six Months Ended
June 30, 2022
Investments in AFS debt securities
Gross realized gains included in earnings$— $— 
Gross realized losses included in earnings(124)(285)
Net realized losses(124)(285)
Gross proceeds from sales, maturities and paydowns(1)
$7,788 $37,403 
_____________________
(1) Proceeds from maturities and paydowns of investments as Level 3 due toin AFS debt securities during the reliance on significant unobservable valuation inputs. We classify asset-backed bonds as Level 2 due to the use of quoted prices for similar assets in markets that are not active, as well as certain factors specific to us.three and six months ended June 30, 2022 were $1,942 and $13,906, respectively.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
See Note 11 for unrealized gains and losses on our investments in AFS debt securities and amounts reclassified out of accumulated other comprehensive income (loss) (“AOCI”).
Note 4. Loans
As of June 30, 2022, our loan portfolio consisted of personal loans, student loans and home loans, which are measured at fair value under the fair value option election, and loans measured at amortized cost, including credit card, and commercial and consumer banking loans. Below is a disaggregated presentation of our loans, inclusive of fair market value adjustments and accrued interest income and net of the allowance for credit losses, as applicable, as of the dates indicated:
June 30,December 31,
20222021
Loans at fair value
Securitized student loans$466,865 $574,328 
Securitized personal loans132,133 234,576 
Student loans3,247,510 2,876,509 
Home loans135,262 212,709 
Personal loans3,977,612 2,054,850 
Total loans at fair value7,959,382 5,952,972 
Loans at amortized cost(1)
Credit card173,867 115,912 
Commercial and consumer banking:
Commercial real estate67,742 — 
Commercial and industrial8,097 — 
Residential real estate and other consumer3,406 — 
Total commercial and consumer banking79,245 — 
Total loans at amortized cost253,112 115,912 
Total loans$8,212,494 $6,068,884 
_____________________
(1) Amounts are presented net of the allowance for credit losses. See Note 1 for additional information on our loans at amortized cost as it pertains to the allowance for credit losses pursuant to ASC 326.
Loans Measured at Fair Value
The following table summarizes the aggregate fair value of our loans measured at fair value on a recurring basis as of the dates indicated:
Student LoansHome LoansPersonal LoansTotal
June 30, 2022
Unpaid principal(1)
$3,657,693 $142,118 $3,943,768 $7,743,579 
Accumulated interest9,601 159 23,055 32,815 
Cumulative fair value adjustments(1)
47,081 (7,015)142,922 182,988 
Total fair value of loans$3,714,375 $135,262 $4,109,745 $7,959,382 
December 31, 2021
Unpaid principal(1)
$3,356,344 $210,111 $2,188,773 $5,755,228 
Accumulated interest9,990 190 12,310 22,490 
Cumulative fair value adjustments(1)
84,503 2,408 88,343 175,254 
Total fair value of loans$3,450,837 $212,709 $2,289,426 $5,952,972 
__________________
(1) These items are impacted by charge-offs during the period.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes the aggregate fair value of loans 90 days or more delinquent as of the dates indicated. As delinquent personal loans and student loans are charged off after 120 days of delinquency, amounts presented below represent the fair value of loans that are 90 to 120 days delinquent. There were no home loans that were 90 days or more delinquent as of the dates presented.
Student LoansPersonal LoansTotal
June 30, 2022
Unpaid principal$1,372 $8,260 $9,632 
Accumulated interest18 304 322 
Cumulative fair value adjustments(733)(7,266)(7,999)
Fair value of loans 90 days or more delinquent$657 $1,298 $1,955 
December 31, 2021
Unpaid principal$1,589 $4,765 $6,354 
Accumulated interest32 149 181 
Cumulative fair value adjustments(865)(4,189)(5,054)
Fair value of loans 90 days or more delinquent$756 $725 $1,481 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in our loans measured at fair value on a recurring basis:
Student LoansHome LoansPersonal LoansTotal
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$3,737,439 $146,658 $3,118,788 $7,002,885 
Origination of loans398,722 332,047 2,471,849 3,202,618 
Principal payments(167,049)(701)(461,178)(628,928)
Sales of loans(259,690)(342,780)(1,123,898)(1,726,368)
Purchases(1)
5,274 330 67,189 72,793 
Change in accumulated interest(139)(23)5,162 5,000 
Change in fair value(2)
(182)(269)31,833 31,382 
Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$2,666,793 $231,903 $1,573,908 $4,472,604 
Origination of loans859,497 792,228 1,294,384 2,946,109 
Principal payments(235,889)(1,280)(247,808)(484,977)
Sales of loans(610,941)(841,642)(970,135)(2,422,718)
Purchases(1)
44,779 422 103,538 148,739 
Change in accumulated interest(403)17 (153)(539)
Change in fair value(2)
15,657 665 9,808 26,130 
Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$3,450,837 $212,709 $2,289,426 $5,952,972 
Origination of loans1,382,526 644,430 4,497,853 6,524,809 
Principal payments(394,164)(5,101)(833,632)(1,232,897)
Sales of loans(803,840)(708,150)(2,101,818)(3,613,808)
Purchases(1)
121,707 828 227,937 350,472 
Change in accumulated interest(389)(31)10,745 10,325 
Change in fair value(2)
(42,302)(9,423)19,234 (32,491)
Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$2,866,459 $179,689 $1,812,920 $4,859,068 
Origination of loans1,864,182 1,527,832 2,100,073 5,492,087 
Principal payments(486,108)(2,759)(506,007)(994,874)
Sales of loans(1,547,101)(1,519,208)(1,749,576)(4,815,885)
Purchases(1)
44,850 541 104,539 149,930 
Change in accumulated interest(1,652)(18)(2,340)(4,010)
Change in fair value(2)
(1,137)(3,764)3,933 (968)
Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
__________________
(1) Purchases reflect unpaid principal balance and relate to previously transferred loans. Purchase activity during the three and six months ended June 30, 2022 included securitization clean-up calls of $60,240 and $335,739, respectively. Additionally, during the three and six months ended June 30, 2022, the Company elected to purchase $7,290 and $7,290, respectively, of previously sold loans from certain investors. Purchase activity during the three and six months ended June 30, 2021 included securitization clean-up calls of $131,372 and $131,372, respectively. Additionally, during the three and six months ended June 30, 2021, the Company elected to purchase $15,185 and $15,185, respectively, of previously sold loans from certain investors. The Company was not required to buy back these loans. The remaining purchases during the periods presented related to standard representations and warranties pursuant to our various loan sale agreements.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Our residual investments accrete interest income over the expected life using the effective yield method pursuant to ASC 325-40,(2) Investments — Other, which reflects a portion of the overallChanges in fair value adjustmentof loans are recorded each periodin the unaudited condensed consolidated statements of operations and comprehensive income (loss) within noninterest income—loan origination and sales for loans held on the balance sheet prior to transfer to a third party through a sale or to a VIE and within noninterest income—securitizations for loans in a consolidated VIE. Changes in fair value are impacted by valuation assumption changes, as well as sales price execution and amount of time the loans are held prior to sale. The estimated amount of losses included in earnings attributable to changes in instrument-specific credit risk were $23,221 and $16,725 during the three and six months ended June 30, 2022, respectively, and $9,038 and $2,111 during the three and six months ended June 30, 2021, respectively. The losses attributable to instrument-specific credit risk were estimated by incorporating our residual investments. On a quarterly basis, we reevaluatecurrent default and loss severity assumptions for the cash flow estimates over the life of the residual investments to determine if a change to the accretable yield is requiredloans. These assumptions are based on a prospective basis. Additionally, we record interest income associated with asset-backed bondshistorical performance, market trends and performance expectations over the term of the underlying bond usinginstrument.
Loans Measured at Amortized Cost
Loan Portfolio Composition and Aging
The following table presents the effectiveamortized cost basis of our credit card and commercial and consumer banking portfolios (excluding accrued interest methodand before the allowance for credit losses) by either current status or delinquency status as of the dates indicated:
Delinquent Loans
Current30–59 Days60–89 Days
≥ 90 Days(1)
Total Delinquent Loans
Total Loans(2)
June 30, 2022
Credit card$177,732 $3,570 $3,105 $8,417 $15,092 $192,824 
Commercial and consumer banking:
Commercial real estate68,479 — — — — 68,479 
Commercial and industrial8,299 — — 8,306 
Residential real estate and other consumer(3)
3,417 — — — — 3,417 
Total commercial and consumer banking80,195 — — 80,202 
Total loans$257,927 $3,577 $3,105 $8,417 $15,099 $273,026 
December 31, 2021
Credit card$115,356 $1,893 $1,683 $2,658 $6,234 $121,590 
_______________
(1)All of the credit card loans ≥ 90 days past due continued to accrue interest. As of June 30, 2022 and December 31, 2021, there were no credit card loans on unpaid bond amounts. Interest incomenonaccrual status. As of June 30, 2022, commercial and consumer banking loans on residual investmentsnonaccrual status were immaterial, and asset-backed bondsthere were no loans that were 90 days or more past due.
(2)For credit card, the balance is presented within before allowance for credit losses of $21,974 and $7,037 as of June 30, 2022 and December 31, 2021, respectively, and accrued interest of $3,017 and $1,359, respectively. For commercial and consumer banking, the balance is presented before allowance for credit losses of $1,204 and accrued interest of $247 as of June 30, 2022.
(3)interest income — securitizationsIncludes residential real estate loans acquired in the Bank Merger, for which we did not elect the fair value option.
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Notes to Unaudited Condensed Consolidated Financial Statements of Operations(Continued)
(In Thousands, Unless Otherwise Stated and Comprehensive Income (Loss).
See Note 7Except for the key inputs used in the fair value measurements of our residual investmentsShare and asset-backed bonds.Per Share Data)
Equity Method Investments
WeIn August 2021, we purchased a 16.7%5% interest in Apex Clearing Holdings, LLCLower Holding Company (“Apex”Lower”) for $100,000 in December 2018, which represented$20,000 and were granted a seat on Lower’s board of directors. We accounted for the investment under the equity method of accounting. The investment was not deemed to be significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
In January 2022, we relinquished our onlyseat on Lower’s board of directors, and have no further rights to a seat on Lower’s board of directors. As such, we no longer have significant influence over the investee, and we ceased recognizing Lower equity investment income subsequent to that date. Our equity method investment at the time. We recorded our portion of Apex equity method earnings within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) and as an increase to the carrying value of our equity method investment in the Unaudited Condensed Consolidated Balance Sheets. We recognized equity method earnings on our investment in Apex of $2,599 and $3,596 during the three and six months ended June 30, 2020, which included basis difference amortization. Duringfor the six months ended June 30, 2020,2022 was immaterial. Additionally, we invested an additional $145 in Apex.
The seller of the Apex interest had call rights over our initial equity interest in Apex (“Seller Call Option”) from April 14, 2020 to December 14, 2023, which rights were exercised in January 2021. Therefore, we ceased recognizing Apex equity investment income subsequent to the call date. As of December 31, 2020, we measured the carrying value of the Apex equity method investment equal to the call payment that we received in January 2021 of $107,534. There was 0 equity method investment balance as of June 30, 2021.
We did 0tnot receive any distributions during the three and six months ended June 30, 2021 or 2020.
We also had an equity method investment balance related to a residential mortgage origination joint venture, which was discontinued in the third quarter2022. As of 2020. For the three and six months ended June 30, 2020, the earnings related to this joint venture were immaterial.
Derivative Financial Instruments
We enter into derivative contracts to manage future loan sale execution risk. We did not elect hedge accounting, as management’s hedging intentions are to economically hedge the risk of unfavorable changes in the fair value of2022, our student loans, personal loans and home loans. Our derivative instruments include interest rate futures, interest rate options, interest rate swaps, interest rate lock commitments (“IRLC”), credit default swaps and mortgage pipeline hedges. The interest rate futures, interest rate options and mortgage pipeline hedges are measured at fair value and categorized as Level 1 fair value assets and liabilities, as all contracts held are traded in active markets for identical assets or liabilities and quoted prices are accessible by us at the measurement date. The interest rate swaps are measured at fair value and categorized as Level 2 fair value assets and liabilities, as all contracts held are traded in active markets for similar assets or liabilities and other observable inputs are available at the measurement date. IRLCs are categorized as Level 3 fair value assets and liabilities, as the fair value is highly dependent on an assumed loan funding probability. Changes in derivative instrument fair values are recognized in earnings as they occur. Depending on the measurement date position, derivative financial instruments areinvestment was presented within other assets or accounts payable, accruals and other liabilitiesin the Unaudited Condensed Consolidated Balance Sheets.unaudited condensed consolidated balance sheets and was measured using the measurement alternative method of accounting, which is further discussed in Note 8.
Property, Equipment and Software
Software includes software acquired in business combinations, purchased software and capitalized software development costs. The capitalization of software development costs is based on whether the software is for internal use, or is to be sold or otherwise marketed. Costs related to internally-developed software for internal use are capitalized when preliminary project efforts are successfully completed, and it is probable that both the project will be completed and the software will be used as intended. For software to be sold or marketed, development costs are capitalized after the technological feasibility of the software has been established. Capitalized costs consist of salaries and compensation costs for employees, fees paid to third-party consultants who are directly involved in development efforts and costs incurred for upgrades and functionality enhancements. Research and development costs incurred prior to the establishment of technological feasibility (for software to be sold or marketed) or prior to completion of preliminary project efforts (for internal use software) are expensed as incurred.
Deposits
We commenced offering deposit accounts (referred to as “SoFi Checking and Savings” accounts) to our members through SoFi Bank in the first quarter of 2022. Our interest-bearing deposits primarily consist of demand deposits, savings deposits and, to a lesser extent, time deposits. We also have noninterest-bearing deposits.
The following table presents a detail of interest-bearing deposits as of the date indicated:
June 30, 2022
Interest-bearing deposits:
Demand deposits(1)
$1,561,339 
Savings deposits(1)
1,049,650 
Time deposits18,474 
Total interest-bearing deposits$2,629,463 
_____________________
In addition, in(1) For deposit liabilities with no defined maturities, the past we have entered into derivative contracts to hedgefair value of the market risk associated with some of our non-securitization investments, which are also presented within other assets or accountsliabilities reflects the amount payable accruals and other liabilities inon demand at the Unaudited Condensed Consolidated Balance Sheets. We did not elect hedge accounting.reporting date.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
As of June 30, 2022, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $10,969. As of June 30, 2022, future maturities of our total time deposits were as follows:
Remainder of 2022$13,842 
20233,565 
2024654 
202530 
2026281 
Thereafter102 
Total$18,474 
Derivative Financial Instruments
The following table presents the gains (losses) recognized on our derivative instruments during the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Derivative contracts to manage future loan sale execution risk(1)
$69,535 $(13,937)$230,142 $22,134 
Derivative contracts to manage securitization investment interest rate risk(1)(2)
2,749 — 9,068 — 
Interest rate lock commitments (“IRLCs”)(1)
4,159 642 (2,639)(7,860)
Interest rate caps(1)
(903)— (3,027)— 
Purchase price earn-out(1)
211 — 1,042 — 
Third-party warrants(3)
(244)— (169)— 
Total$75,507 $(13,295)$234,417 $14,274 
_____________________
(1) Recorded within noninterest income—loan origination and sales in theunaudited condensed consolidated statements of operations and comprehensive income (loss).
(2) Represents derivative instruments utilized to manage interest rate risk associated with certain of our securitization investments.
(3) For the three and six months ended June 30, 2022, includes $(461) and $(603), respectively, recorded within noninterest income—other and $217 and $434, respectively, recorded within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss), the latter of which represents the amortization of a deferred liability recognized at the initial fair value of the third party warrants acquired of $964, as we are also a customer of the third party.
The following table presents information about derivative instruments subject to enforceable master netting arrangements as of the dates indicated:
June 30, 2022December 31, 2021
Gross Derivative AssetsGross Derivative LiabilitiesGross Derivative AssetsGross Derivative Liabilities
Interest rate swaps$— $(21,762)$5,444 $— 
Interest rate caps— (3,695)— (668)
Home loan pipeline hedges2,243 (259)117 (313)
Total, gross$2,243 $(25,716)$5,561 $(981)
Derivative netting(1,371)1,371 (117)117 
Total, net(1)
$872 $(24,345)$5,444 $(864)
_____________________
(1) As of June 30, 2022 and December 31, 2021, we had a cash collateral requirement of $21,762 and $299, respectively, related to these instruments.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the gains (losses) recognized on ournotional amounts of derivative instruments duringcontracts outstanding as of the periodsdates indicated:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Derivative contracts to manage future loan sale execution risk(1)(2)
$(13,937)$(10,566)$22,134 $(46,287)
IRLCs(1)(3)
642 6,390 (7,860)17,131 
Derivative contracts to manage market risk associated with non-securitization investments(4)
996 
Total$(13,295)$(4,176)$14,274 $(28,160)
June 30, 2022December 31, 2021
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps$5,360,000 $4,210,000 
Home loan pipeline hedges326,000 421,000 
Interest rate caps405,000 405,000 
Interest rate swaps(1)
310,000 — 
IRLCs(2)
314,096 357,529 
Interest rate caps(3)
405,000 405,000 
Total$7,120,096 $5,798,529 
_____________________
(1) Recorded within noninterest income — loan origination and sales in the Unaudited Condensed Consolidated StatementsRepresents interest rate swaps utilized to manage interest rate risk associated with certain of Operations and Comprehensive Income (Loss).our securitization investments.
(2) The loss recognized during the six months ended June 30, 2020 was inclusive of a $22,487 gain on credit default swaps that were opened and settled during the period.Amounts correspond with home loan funding commitments subject to IRLC agreements.
(3) IRLCsWe sold an interest rate cap that was subject to master netting to offset an interest rate cap purchase made in conjunction with a contract to manage future loan sale execution risk.

While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and are not an economic hedgea direct measure of loan fair values.our financial exposure.
(4) For the six months ended June 30, 2020, the gain was recorded within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). We did not have any such derivative contracts to hedge our non-securitization investments during the 2021 periods.
Certain derivative instruments are subject to enforceable master netting arrangements. Accordingly, we present our net asset or liability position by counterparty in the Unaudited Condensed Consolidated Balance Sheets. Additionally, since our cash collateral balances do not approximate the fair value of the derivative position, we do not offset our right to reclaim cash collateral or obligation to return cash collateral against recognized derivative assets or liabilities. As of June 30, 2021, our derivative instruments were in liability positions totaling $1,081, with 0 offsetting asset positions and cash collateral of $888 related to our master netting arrangements. As of December 31, 2020, our derivative instruments were in liability positions totaling $2,955, with 0 offsetting asset positions and cash collateral of $1,746 related to our master netting arrangements. The cash collateral was included within restricted cash and restricted cash equivalents in the Unaudited Condensed Consolidated Balance Sheets. See Note 78 for additional information on our derivative assets and liabilities. Our derivative instruments are reported within net cash provided
Safeguarding Asset and Liability
Through our SoFi Invest product (via our wholly-owned subsidiary, SoFi Digital Assets, LLC, a licensed money transmitter), our members can invest in digital assets. We engage third parties to provide custodial services for our digital assets offering, which includes holding the cryptographic key information and working to protect the digital assets from loss or theft. The third-party custodians hold digital assets as custodial assets in an account in SoFi’s name for the benefit of our members. We maintain the internal recordkeeping of our members’ digital assets, including the amount and type of digital assets owned by operating activitieseach of our members in the Unaudited Condensed Consolidated Statements of Cash Flows.custodial accounts. We currently utilize two third-party custodians. Therefore, we have concentration risk in the event the custodian is not able to perform in accordance with our agreement.
Residual Interests Classified as Debt
For residual interests relatedIn accordance with Staff Accounting Bulletin No. 121 (“SAB 121”), which is further discussed under “Recently Adopted Accounting Standards” in this Note 1, we recognize a digital assets safeguarding liability within accounts payable, accruals and other liabilities in our unaudited condensed consolidated balance sheets reflecting our obligation to consolidated securitizations,safeguard the residual interestsdigital assets held by third partiesthird-party custodians for the benefit of our members. We also recognize a corresponding safeguarding asset within other assets in our unaudited condensed consolidated balance sheets. The safeguarding liability and corresponding safeguarding asset are presented as residual interests classified as debt in the Unaudited Condensed Consolidated Balance Sheets. We measure residual interests classified as debtmeasured and recorded at fair value on a recurring basis. We record subsequent measurement changes in fair value in the period in which the change occurs within noninterest income — securitizations in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). We determine the fair value of residual interests classifiedthe digital assets held by the custodians at each reporting date, as debt using a discounted cash flow methodology, while also considering market data as it becomes available. We classify the residual interests classified as debt as Level 3 duemeasured in accordance with ASC 820, Fair Value Measurement (“ASC 820”). Subsequent changes to the reliance on significant unobservable valuation inputs.
We recognize interest expense related to residual interests classified as debt over the expected life using the effective yield method, which reflects a portion of the overall fair value adjustment recorded each period on our residual interests classified as debt. Interest expense related to residual interests classified as debt is presented within interest expense — securitizations and warehouses in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). On a quarterly basis, we reevaluate the cash flow estimates to determine if a change to the accretable yield is required on a prospective basis.
See Note 7 for the key inputs used in the fair value measurementsmeasure are reflected as equal and offsetting adjustments to the carrying values of residual interests classifiedthe safeguarding liability and corresponding safeguarding asset. We evaluate any potential loss events, such as debt.theft, loss or destruction of the cryptographic keys, that may affect the measurement of the safeguarding asset, which would be reflected in our results of operations in the period the loss occurs. Measurement changes do not impact our unaudited condensed consolidated statements of operations and comprehensive income (loss) unless such a loss event is identified. As of June 30, 2022, we did not identify any loss events. See Note 8 for additional information on the fair value measurement of the safeguarding liability and corresponding safeguarding asset.
Foreign Currency Translation Adjustments
We revalue assets, liabilities, income and expense denominated in non-United States currencies into United States dollars using applicable exchange rates. For foreign subsidiaries in which the functional currency is the subsidiary’s local currency, gains and losses relating to foreign currency translation adjustments are included in accumulated other comprehensive loss in our unaudited condensed consolidated balance sheets. For foreign subsidiaries in which the functional currency is the United States Dollar, gains and losses relating to foreign currency transaction adjustments are included within earnings in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Loan Origination and Sales Activities
We measureDue to the highly inflationary economic environment in Argentina, we use the United States Dollar as the functional currency of our loans at fair value and, therefore, all direct fees and costsArgentinian operations in accordance with ASC 830, Foreign Currency Matters. Our activities in Argentina are related to the origination process are recognized in earnings as earned or incurred. Direct fees, which primarily relate to home loan originations,our Technology Platform segment and direct loan origination costs are recorded within noninterest income — loan originationand sales and noninterest expense — cost of operations, respectively,commenced in the Consolidated Statementsfirst quarter of Operations and Comprehensive Income (Loss).2022 with the Technisys Merger.
As part of our loan sale agreements, we may retain the rights to service sold loans. We calculate a gain or loss on the sale based on the sum of the proceeds from the sale and any servicing asset recognized, less the carrying value of the loans sold. Our gain or loss calculation is also inclusive of repurchase liabilities recognized at the time of sale.
For our credit card loans, direct loan origination costs are deferred within other assets in the Unaudited Condensed Consolidated Balance Sheets and amortized on a straight-line basis over the privilege period, which we have determined to be 12 months, within interest income — loans in the Consolidated Statements of Operations and Comprehensive Income (Loss). During the three and six months ended June 30, 2021, we amortized $102 of deferred costs into interest income and had a remaining balance of deferred costs of $1,124 within other assets as of June 30, 2021.
Revenue Recognition
In accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”), in each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements accounted for under ASC 606 are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Technology Products and Solutions
We earn fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology products and solutions fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. In these arrangements, our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract.
Commencing in March 2022 with the Technisys Merger, we earn subscription and service fees for providing software licenses and associated services. Software license and service arrangements comprise one or more software licenses, implementation, maintenance, and other software-related services. We recognize revenue related to software licenses upon delivery of the license, as we consider the license to be satisfied at a point in time. Software is considered delivered when control passes to the customer following the user-acceptance testing period.
We charge a recurring subscription fee for the software license and related maintenance services. Other software-related services are billed on a periodic basis as the services are provided. Certain arrangements for software and related services contain a provision for a fixed upfront payment, which in some cases may provide a material right to the customer with respect to the start and renewal of the subscription. Fees charged are part of the transaction price and are allocated to the performance obligations on a relative standalone selling price basis, as follows:
The standalone selling price of maintenance varies in proportion with the standalone selling price of the underlying license. We allocate the subscription fee between the license and maintenance based upon this proportion. We recognize the maintenance fees ratably over the maintenance period, as we stand ready to provide maintenance services during the period.
Non-maintenance software-related services fees are recognized over the period during which the services are provided, as we consider these services to be satisfied over time. We use an input model based on hours incurred to provide the services, which directly correspond with the value to which the customer is entitled.
If a contract contains a substantive upfront payment that creates a material right to subscribe or renew a subscription, the upfront payment is allocated to the material right and is recognized over the period of benefit associated with the right to subscribe or renew a subscription, typically the product life.
We had deferred revenues of $7,602 and $2,553 as of June 30, 2022 and December 31, 2021, respectively, which are presented within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets. During the three and six months ended June 30, 2022, we recognized revenue of $1,989 and $2,774, respectively, associated with deferred revenues within noninterest income—technology products and solutions in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the unaudited condensed consolidated balance sheets, which are incurred in connection with obtaining our technology products and solutions, were $1,087 and $678 as of June 30, 2022 and December 31, 2021, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2022, commissions recorded within noninterest expense—sales and marketing in the unaudited condensed consolidated statements of operations and comprehensive income (loss) were $1,096 and $2,217, respectively, of which $107 and $189, respectively, represented amortization of capitalized sales
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
commissions. During the three and six months ended June 30, 2021, commissions were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions.
Referrals
We earn specified referral fees in connection with referral activities we facilitate through our platform. This arrangement contains variable consideration that is constrained due to the potential reversal of referral fulfillment fees. We recognize a liability within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets for the estimated referral fulfillment fee penalty, which represents the amount of consideration received that we estimate will reverse. The liability was $522 and $118 as of June 30, 2022 and December 31, 2021, respectively.
Contract Balances
As of June 30, 2022 and December 31, 2021, accounts receivable, net associated with revenue from contracts with customers were $60,562 and $33,748, respectively, which were reported within other assets in the unaudited condensed consolidated balance sheets. The increase in contract balances during the current period includes the effect of the Technisys Merger, which contributed $18,192 to the balance as of June 30, 2022.
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates. Revenues from contracts with customers are presented within noninterest income — Technology Platform feesincome—technology products and solutions and noninterest income — income—other in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Incomecomprehensive income (loss). There were no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Financial Services
Referrals$8,805 $3,140 $16,573 $5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,007 1,473 7,293 2,675 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$16,193 $16,123 $33,180 $24,249 
Technology Platform
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Payment network558 379 736 821 
Total$82,227 $45,329 $142,262 $91,430 
Total Revenue from Contracts with Customers
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Referrals8,805 3,140 16,573 5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,565 1,852 8,029 3,496 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$98,420 $61,452 $175,442 $115,679 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(Loss). There are no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Financial Services
Referrals$3,140 $1,163 $5,394 $2,752 
Brokerage7,054 869 11,666 1,046 
Payment network1,473 523 2,675 821 
Underwriting fees1,760 1,760 
Enterprise services2,696 57 2,754 111 
Total$16,123 $2,612 $24,249 $4,730 
Technology Platform
Technology Platform fees$44,950 $16,202 $90,609 $16,202 
Payment network379 236 821 236 
Total$45,329 $16,438 $91,430 $16,438 
Total Revenue from Contracts with Customers
Technology Platform fees$44,950 $16,202 $90,609 $16,202 
Referrals3,140 1,163 5,394 2,752 
Payment network1,852 759 3,496 1,057 
Brokerage7,054 869 11,666 1,046 
Underwriting fees1,760 1,760 
Enterprise services2,696 57 2,754 111 
Total$61,452 $19,050 $115,679 $21,168 

Technology Platform Fees
Commencing in May 2020 with our acquisition of Galileo, we earn Technology Platform fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology platform fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. Our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract. We had deferred revenues of $2,686 and $2,520 as of June 30, 2021 and December 31, 2020, respectively, which are presented within accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets. During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues within noninterest income — Technology Platform fees in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). During the three and six months ended June 30, 2020, we recognized revenue of $76 and $76, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the Unaudited Condensed Consolidated Balance Sheets, which are incurred in connection with obtaining a technology platform-as-a-service contract, were $558 and $527 as of June 30, 2021 and December 31, 2020, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2021, commissions recorded within noninterest expense — sales and marketing in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions. During the three and six months ended June 30, 2020, commissions were $262 and $262, of which $18 and $18 represented amortization of capitalized sales commissions.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Enterprise Services
Commencing in the second quarter of 2021, enterprise services also includes fees for providing advisory services in connection with helping operating companies successfully complete the business combination process, inclusive of obtaining the required shareholder votes. The amount of revenue is recorded on a gross basis within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss), as we fully control the fulfillment of our performance obligation acting in the capacity of a principal. Out-of-pocket expenses associated with satisfying the performance obligation are recognized at the time the related revenue is recognized and presented as part of noninterest expense — general and administrative.

Underwriting Fees
Commencing in the second quarter of 2021, we earned underwriting fees related to our membership in underwriting syndicates for initial public offerings. The underwriting of securities is the only performance obligation in our underwriting agreements, and we recognize underwriting fees on the trade date. Moreover, we are a principal in our underwriting agreements, because we demonstrate the requisite control over the satisfaction of the performance obligation through the assumption of underwriter liability for our designated share allotment. As such, we recognize underwriting fee revenue on a gross basis within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).
Contract Assets
As of June 30, 2021 and December 31, 2020, accounts receivable, net associated with revenue from contracts with customers was $30,410 and $23,278, respectively, which was reported within other assets in the Unaudited Condensed Consolidated Balance Sheets.
Loss Contingencies
Loss contingencies, including claims and legal actions arising in the ordinary course of business, are recorded in accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets. Such liabilities and associated expenses are recorded when the likelihood of loss is probable and an amount or range of loss can be reasonably estimated. Such estimates are based on the best information available at the time. As additional information becomes available, we reassess the potential liability and record an estimate in the period in which the adjustment is probable and an amount or range can be reasonably estimated. Due to the inherent uncertainties of loss contingencies, estimates may be different from the actual outcomes. With respect to legal proceedings, we recognize legal fees as they are incurred within noninterest expense — general and administrative in our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). See Note 14 for discussion of contingent matters.
Recently Adopted Accounting StandardsLoans Measured at Fair Value
Loans that we intend to sell to third-party purchasers or for which we do not have the ability and intent to hold for the foreseeable future are classified as held for sale. We did not adopt any accounting standards duringelected the fair value option to measure our personal loans, student loans and home loans, as we believe that fair value best reflects the expected economic performance of the loans, as well as our intentions given our gain-on-sale origination model. Therefore, these loans are carried at fair value on a recurring basis. All direct fees and costs related to the origination process are recognized in earnings as earned or incurred. We record the initial fair value measurement and subsequent measurement changes in fair value in the period in which the changes occur within noninterest income—loan origination and sales in the unaudited condensed consolidated statements of operations and comprehensive income (loss). We record cash flows related to loans held for sale within cash flows from operating activities in the unaudited condensed consolidated statements of cash flows.
Securitized loans are assets held by consolidated special purpose entities (“SPE”) as collateral for bonds issued, for which fair value changes are recorded within noninterest income—securitizations in the unaudited condensed consolidated statements of operations and comprehensive income (loss). Gains or losses recognized upon deconsolidation of a VIE are also recorded within noninterest income—securitizations.
Loans Measured at Amortized Cost
For our loans measured at amortized cost, direct loan origination costs are deferred and amortized on a straight-line basis over the privilege period (12 months) for credit card loans and amortized using the effective interest method over the contractual term of the loans for commercial and consumer banking loans, within interest income—loans in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021.
Recent Accounting Standards Issued, But Not Yet Adopted
Facilitation of the Effects of Reference Rate Reform on Financial Reporting
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope, which clarifies the scope of Topic 848 for certain derivative instruments that use an interest rate for margining, discounting or contract price alignment. ASU 2020-04 and ASU 2021-01 were both effective upon issuance and may be applied to contract modifications from January 1, 2020 through December 31, 2022. We are in the process of reviewing our borrowings and Series 1 redeemable preferred stock dividends that utilize LIBOR as the reference rate and are evaluating options for modifying such arrangements in accordance with the provisions of the standard and the potential impact that such modifications may have on our consolidated financial statements and related disclosures.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Accounting for Convertible InstrumentsJune 30, 2022, we amortized $2,088 and Contracts in an Entity’s Own Equity$3,685, respectively, of deferred costs into interest income and had a remaining balance of deferred costs of $4,600 as of June 30, 2022.
In August 2020,Commercial and consumer banking loans are reported as delinquent when they become 30 or more days past due. For all commercial and consumer banking loans, we stop accruing interest and reverse all accrued but unpaid interest after 90 days of delinquency. For consumer banking loans, delinquent loans are charged off after 120 days of delinquency or on the FASB issued ASU 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity. This ASU simplifies the accounting for certain convertible instruments, amends the guidance on derivative scope exceptions for contracts in an entity’s own equity, and modifies the guidance on diluted earnings per share calculations as a resultdate of these changes. The standard is effective for fiscal years and interim periods beginning after December 15, 2023. Early adoption is permitted, but no earlier than fiscal years beginning after December 15, 2020, including interim periods within those fiscal years. We are currently evaluating the effect of adopting this standard on our consolidated financial statements and related disclosures.confirmed loss.
Note 2. Business Combinations
Merger with Social Capital Hedosophia Holdings Corp. V
On January 7, 2021, Social Finance entered into the Agreement by and among Social Finance, SCH, a Cayman Islands exempted company limited by shares, and Plutus Merger Sub Inc., a Delaware corporation and a wholly owned subsidiary of SCH (“Merger Sub”). Pursuant to the Agreement, Merger Sub merged with and into Social Finance. Upon the Closing on May 28, 2021, the separate corporate existence of Merger Sub ceased and Social Finance survived the merger and became a wholly-owned subsidiary of SCH. On May 28, 2021, SCH also filed a notice of deregistration with the Cayman Islands Registrar of Companies, together with the necessary accompanying documents, and filed a certificate of incorporation and a certificate of corporate domestication with the Secretary of State of the State of Delaware, under which SCH was domesticated as a Delaware corporation, changing its name from “Social Capital Hedosophia Holdings Corp. V” to “SoFi Technologies, Inc.” These transactions are collectively referred to as the “Business Combination”.
The Business Combination was accounted for as a reverse recapitalization whereby SCH was determined to be the accounting acquiree and Social Finance to be the accounting acquirer. This accounting treatment is the equivalent of Social Finance issuing stock for the net assets of SCH, accompanied by a recapitalization whereby no goodwill or other intangible assets are recorded. Operations prior to the Business Combination are those of Social Finance. At the Closing, we received gross cash consideration of $764.8 million as a result of the reverse recapitalization, which was then reduced by:
A redemption of redeemable common stock (classified as temporary equity) of $150.0 million;
A Special Payment (as defined in Note 9), which was accounted for as an embedded derivative, and made to our Series 1 preferred stockholders of $21.2 million (which was expensed as incurred); and
Our equity issuance costs.
In connection with the Business Combination, Social Finance incurred $27.5 million of equity issuance costs, consisting of advisory, legal, share registration and other professional fees, which are recorded within additional paid-in capital as a reduction of proceeds. We paid $0.6 million of the equity issuance costs during 2020.Purchased Credit Deteriorated Assets
In connection with the Business Combination, SCH entered into subscription agreementsBank Merger, as further discussed in Note 2, we obtained purchased credit deteriorated (“PCD”) loans. PCD loans are acquired financial assets (or groups of financial assets with certain investors (the “Third Party PIPE Investors”), whereby it issued 122,500,000 sharessimilar risk characteristics) that, as of common stock at $10.00 per share (“PIPE Shares”)the date of acquisition, have experienced a more-than-insignificant deterioration in credit quality since origination. Indicators that an acquired asset may meet the definition of a PCD asset include days past due status, nonaccrual status, troubled debt restructuring status and other loan agreement violations. We were required to record an allowance for an aggregate purchase pricethe acquired PCD loans, with a corresponding increase to the amortized cost basis as of $1.225 billion (“PIPE Investment”), which closed simultaneouslythe acquisition date. Recognition of the initial allowance for credit losses upon the acquisition of PCD loans does not impact net income. Changes in estimates of expected credit losses after acquisition are recognized through the provision for credit losses. See Note 7 for the rollforward of our allowance for credit losses.
Troubled Debt Restructuring
In connection with the consummationBank Merger, as further discussed in Note 2, we obtained troubled debt restructuring (“TDR”) loans. TDR loans are those for which the contractual terms have been restructured to grant one or more concessions to a borrower who is experiencing financial difficulty. Concessions may include several types of the Business Combination. Upon the Closing, the PIPE Shares were automatically converted into shares of SoFi Technologies common stock on a one-for-one basis.
Upon the Closing, holders of Social Finance common stockassistance to aid customers and maximize payments received, shares of SoFi Technologies common stock in an amount determinedand vary by application of the exchange ratio of 1.7428 (“Exchange Ratio”), which was based on Social Finance’s implied price per shareborrower-specific characteristics. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. TDRs identified by Golden Pacific prior to the Business Combination. Additionally, holders of Social Finance preferred stock (with the exceptionacquisition were recorded at fair value with a new accounting basis established as of the Series 1 preferred stockholders) received sharesdate of SoFi Technologies common stockacquisition. There were no modifications subsequent to acquisition.
Allowance for Credit Losses
As of June 30, 2022, we applied ASC 326, Financial Instruments—Credit Losses (“ASC 326”), to the following: (i) cash equivalents and restricted cash equivalents, (ii) accounts receivable from contracts with customers, inclusive of servicing related receivables, (iii) margin receivables, which were attributable to our activities at 8 Limited, (iv) certain loan repurchase reserves representing guarantees of credit exposure, (v) loans measured at amortized cost, including credit card, and commercial and consumer banking loans acquired during the first quarter of 2022, and (vi) investments in amounts determined by application of eitheravailable-for-sale debt securities. Our approaches to measuring the Exchange Ratio orallowance for credit losses are disclosed in our Annual Report on Form 10-K.
See Note 7 for a multiplierrollforward of the Exchange Ratio,allowance for credit losses.
Investments in Available-For-Sale Debt Securities
An allowance for credit losses on our investments in available-for-sale (“AFS”) debt securities is required for any portion of impaired securities that is attributable to credit-related factors. As of June 30, 2022, we concluded that the credit-related impairment was immaterial. We did not recognize an allowance for credit losses on impaired investments in AFS debt securities as provided byof June 30, 2022.
Investments in Equity Securities
Our investments in equity securities consist of investments for which fair values are not readily determinable, which we elect to measure using the Agreement.
Acquisitionalternative method of Golden Pacific Bancorp, Inc.
During March 2021,accounting, under which they are measured at cost less any impairment and adjusted for changes resulting from observable price changes in orderly transactions for identical or similar investments of the Companysame issuers. Our investments in equity securities are presented within other assets in our unaudited condensed consolidated balance sheets. Adjustments to the carrying values of our investments in equity securities, such as impairments and Golden Pacific Bancorp, Inc. (“Golden Pacific”), a California corporation, entered into an Agreementunrealized gains, are recognized within noninterest income—other in the unaudited condensed consolidated statements of operations and Plan of Merger (the “Bank Merger”), by and among the Company, a wholly-owned subsidiary of thecomprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
CompanyRestricted Investments
Subsequent to operating SoFi Bank, we have investments in Federal Reserve Bank (“FRB”) stock and Golden Pacific, pursuant toFederal Home Loan Bank (“FHLB”) stock, which the Company will acquire all of the outstanding equity interests in Golden Pacific and thereby acquire its wholly-owned subsidiary, Golden Pacific Bank, National Association (“Golden Pacific Bank”), for total cash purchase consideration of $22.3 million, of which approximately $0.7 million could be held back by the Company in escrow (“Holdback Amount”) if certain legal proceedings with which Golden Pacific is involved as a plaintiffare restricted investment securities that are not resolvedmarketable. These investments are presented within other assets in our unaudited condensed consolidated balance sheets and are carried at cost and reviewed for impairment if indicators of impairment exist at the timereporting date.
Equity Method Investments
In August 2021, we purchased a 5% interest in Lower Holding Company (“Lower”) for $20,000 and were granted a seat on Lower’s board of directors. We accounted for the Bank Merger closes.investment under the equity method of accounting. The Holdback Amountinvestment was not deemed to be significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
In January 2022, we relinquished our seat on Lower’s board of directors, and have no further rights to a seat on Lower’s board of directors. As such, we no longer have significant influence over the investee, and we ceased recognizing Lower equity investment income subsequent to that date. Our equity method investment income for the six months ended June 30, 2022 was immaterial. Additionally, we did not receive any distributions during the six months ended June 30, 2022. As of June 30, 2022, our investment was presented within other assets in the unaudited condensed consolidated balance sheets and was measured using the measurement alternative method of accounting, which is further discussed in Note 8.
Property, Equipment and Software
Software includes software acquired in business combinations, purchased software and capitalized software development costs. The capitalization of software development costs is based on whether the software is for internal use, or is to be sold or otherwise marketed. Costs related to internally-developed software for internal use are capitalized when preliminary project efforts are successfully completed, and it is probable that both the project will be completed and the software will be used as intended. For software to be sold or marketed, development costs are capitalized after the technological feasibility of the software has been established. Capitalized costs consist of salaries and compensation costs for further financing oremployees, fees paid to third-party consultants who are directly involved in development efforts and costs incurred associated with the litigationfor upgrades and any remaining amount upon resolution of the litigation will be released to the Golden Pacific shareholders. Alternatively, if the legal proceedings are resolvedfunctionality enhancements. Research and development costs incurred prior to the closeestablishment of the Bank Merger and a favorable settlement is received, the merger consideration will be increased by the amount of such proceeds, net of all fees and expenses and taxes payable in respect of such proceeds, such that the settlement will be returned to the Golden Pacific shareholders.
Golden Pacific is duly registered as a bank holding company with the Board of Governors of the Federal Reserve System. Golden Pacific Bank is a national banking association duly organized and validly existing and in good standing under the laws of the United States and is regulated by the Office of the Comptroller of the Currency (the “OCC”). Deposit accounts of Golden Pacific Bank are insured by the FDIC through the Deposit Insurance Fund to the fullest extent permitted by law. The closing of the Bank Merger is subject to regulatory approval, including approval from the OCC of a revised business plan for Golden Pacific Bank, and approval from the Federal Reserve to become a bank holding company and for a change of control, and other customary closing conditions, which the Company anticipates can be completed by the end of 2021. The Bank Merger will be accounted for as a business combination. The purchase consideration will be allocated to the tangible and intangible assets acquired and liabilities assumed based on the estimated fair values as of the acquisition date. The acquisition is not expectedtechnological feasibility (for software to be sold or marketed) or prior to completion of preliminary project efforts (for internal use software) are expensed as incurred.
Deposits
We commenced offering deposit accounts (referred to as “SoFi Checking and Savings” accounts) to our members through SoFi Bank in the first quarter of 2022. Our interest-bearing deposits primarily consist of demand deposits, savings deposits and, to a significant acquisition under ASC 805 or Regulation S-X, Rule 3-05. In March 2021, the Company submitted an application to the Federal Reserve to become a bank holding company. The application review process is ongoing.
Acquisition of Galileo Financial Technologies, Inc.
On May 14, 2020, we acquired Galileo Financial Technologies, Inc. and its subsidiaries (“Galileo”) by acquiring 100% of the outstanding Galileo stock as of that date. Galileo primarily provides technology platform services to financial and non-financial institutions. Our acquisition of Galileo enabled us to diversify our business from primarily consumer-based tolesser extent, time deposits. We also serve institutions that rely upon Galileo’s integrated platform as a service to serve their clients.have noninterest-bearing deposits.
The following table presents the componentsa detail of interest-bearing deposits as of the purchase consideration to acquire Galileo:date indicated:
June 30, 2022
Cash paidInterest-bearing deposits:
Demand deposits(1)
$75,633 
Seller note243,9981,561,339 
Fair value of preferred stock issuedSavings deposits(1)
813,4131,049,650 
Fair value of common stock options assumedTime deposits(2)
32,19718,474 
Total purchase considerationinterest-bearing deposits$1,165,2412,629,463 
________________________________________
(1) The preferred stock issued was subject to adjustment as partFor deposit liabilities with no defined maturities, the fair value of the closing net working capital calculation, which was finalized in April 2021 and reducedliabilities reflects the total purchase price consideration, as reflected herein and discussed below. See Note 9 for additional information. As of June 30, 2021, there were no remaining open items with regard toamount payable on demand at the purchase price allocation process for Galileo.reporting date.
(2) We contemporaneously converted outstanding options to acquire common stock of Galileo into corresponding options to acquire common stock of SoFi (“Replacement Options”) at an exchange ratio of one Galileo option to 3.83 Replacement Options.
Upon the finalization of the closing net working capital calculation in April 2021, the total purchase price consideration was reduced by $743, which was settled through the return to SoFi of an equivalent value of 83,856 previously issued Series H-1 preferred stock, which were retired upon receipt. In April 2021, the adjustment similarly reduced the carrying value of
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
As of June 30, 2022, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $10,969. As of June 30, 2022, future maturities of our total time deposits were as follows:
Remainder of 2022$13,842 
20233,565 
2024654 
202530 
2026281 
Thereafter102 
Total$18,474 
Derivative Financial Instruments
The following table presents the gains (losses) recognized goodwill,on our derivative instruments during the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Derivative contracts to manage future loan sale execution risk(1)
$69,535 $(13,937)$230,142 $22,134 
Derivative contracts to manage securitization investment interest rate risk(1)(2)
2,749 — 9,068 — 
Interest rate lock commitments (“IRLCs”)(1)
4,159 642 (2,639)(7,860)
Interest rate caps(1)
(903)— (3,027)— 
Purchase price earn-out(1)
211 — 1,042 — 
Third-party warrants(3)
(244)— (169)— 
Total$75,507 $(13,295)$234,417 $14,274 
_____________________
(1) Recorded within noninterest income—loan origination and did not impactsales in the estimated fair valuesunaudited condensed consolidated statements of the assets acquiredoperations and liabilities assumed in conjunctioncomprehensive income (loss).
(2) Represents derivative instruments utilized to manage interest rate risk associated with the transaction. There were no other adjustments to goodwill duringcertain of our securitization investments.
(3) For the three and six months ended June 30, 2021.
None2022, includes $(461) and $(603), respectively, recorded within noninterest income—other and $217 and $434, respectively, recorded within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss), the latter of which represents the amortization of a deferred liability recognized at the initial fair value of the goodwill recognized is deductible for tax purposes. Goodwill is primarily attributable to synergies expected from leveraging SoFi’s resources to further build upon Galileo’s product offerings, scaling Galileo’s operations and expanding its market reach. As such,third party warrants acquired of $964, as we are also a customer of the goodwill is fully allocated to the Technology Platform segment.
Identifiable intangible assets at the date of acquisition included finite-lived intangible assets with a gross carrying amount of $388,000, as follows:
Gross Carrying AmountWeighted Average Useful Life (Years)
Developed technology$253,000 8.6
Customer-related125,000 3.6
Trade names, trademarks and domain names10,000 8.6

third party.
The following unaudited supplemental pro forma financialtable presents information presentsabout derivative instruments subject to enforceable master netting arrangements as of the Company’s consolidated resultsdates indicated:
June 30, 2022December 31, 2021
Gross Derivative AssetsGross Derivative LiabilitiesGross Derivative AssetsGross Derivative Liabilities
Interest rate swaps$— $(21,762)$5,444 $— 
Interest rate caps— (3,695)— (668)
Home loan pipeline hedges2,243 (259)117 (313)
Total, gross$2,243 $(25,716)$5,561 $(981)
Derivative netting(1,371)1,371 (117)117 
Total, net(1)
$872 $(24,345)$5,444 $(864)
_____________________
(1) As of operations for the three and six months ended June 30, 2020 as if the business combination2022 and December 31, 2021, we had occurred on January 1, 2020:
Three Months EndedSix Months Ended
June 30, 2020June 30, 2020
Total net revenue$127,190 $226,468 
Net income (loss)5,214 (112,424)
The unaudited supplemental pro forma financial information is presented for comparative purposes onlya cash collateral requirement of $21,762 and is not necessarily indicative of the actual results of operations that would have been achieved, nor is it indicative of future results of operations.
The unaudited supplemental pro forma financial information reflects pro forma adjustments that give effect$299, respectively, related to applying the Company’s accounting policies and certain events the Company believes to be directly attributable to the acquisition. The pro forma adjustments primarily include:
these instruments.incremental straight-line amortization expense associated with acquired intangible assets;
adjustments to depreciation expense resulting from accounting policy alignment between the acquirer and acquiree;
incremental accretion of interest on the seller note;
incremental post-combination stock-based compensation expense associated with the Replacement Options as if they had been granted on January 1, 2020;
incremental acquisition-related costs; and
the related income tax effects, at the statutory tax rate applicable for the period, of the pro forma adjustments noted above.
The unaudited supplemental pro forma financial information does not give effect to any anticipated cost savings, operating efficiencies or other synergies that may be associated with the acquisition, or any estimated costs that have been or will be incurred by the Company to integrate the assets and operations of Galileo.
Other Acquisitions
On April 28, 2020, the Company acquired 100% of the outstanding stock of 8 Limited, a Hong Kong brokerage services firm, for total consideration of $16,126, consisting of $561 in cash and $15,565 in fair value of Social Finance common stock issued. Of the 2,240,005 shares of Social Finance’s common stock issuable in connection with the acquisition, 1,919,356 shares were issued at the date of acquisition and the remaining issuable common stock is subject to certain representations and warranties and is expected to be issued within 18 months of the date of acquisition. The share awards issued in connection with
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
this acquisition have both performance and service-based requirements. The excessfollowing table presents the notional amounts of derivative contracts outstanding as of the totaldates indicated:
June 30, 2022December 31, 2021
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps$5,360,000 $4,210,000 
Home loan pipeline hedges326,000 421,000 
Interest rate caps405,000 405,000 
Interest rate swaps(1)
310,000 — 
IRLCs(2)
314,096 357,529 
Interest rate caps(3)
405,000 405,000 
Total$7,120,096 $5,798,529 
_____________________
(1) Represents interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(2) Amounts correspond with home loan funding commitments subject to IRLC agreements.
(3) We sold an interest rate cap that was subject to master netting to offset an interest rate cap purchase consideration overmade in conjunction with a contract to manage future loan sale execution risk.

While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and are not a direct measure of our financial exposure.
See Note 8 for additional information on our derivative assets and liabilities.
Safeguarding Asset and Liability
Through our SoFi Invest product (via our wholly-owned subsidiary, SoFi Digital Assets, LLC, a licensed money transmitter), our members can invest in digital assets. We engage third parties to provide custodial services for our digital assets offering, which includes holding the cryptographic key information and working to protect the digital assets from loss or theft. The third-party custodians hold digital assets as custodial assets in an account in SoFi’s name for the benefit of our members. We maintain the internal recordkeeping of our members’ digital assets, including the amount and type of digital assets owned by each of our members in the custodial accounts. We currently utilize two third-party custodians. Therefore, we have concentration risk in the event the custodian is not able to perform in accordance with our agreement.
In accordance with Staff Accounting Bulletin No. 121 (“SAB 121”), which is further discussed under “Recently Adopted Accounting Standards” in this Note 1, we recognize a digital assets safeguarding liability within accounts payable, accruals and other liabilities in our unaudited condensed consolidated balance sheets reflecting our obligation to safeguard the digital assets held by third-party custodians for the benefit of our members. We also recognize a corresponding safeguarding asset within other assets in our unaudited condensed consolidated balance sheets. The safeguarding liability and corresponding safeguarding asset are measured and recorded at the fair value of the netdigital assets acquiredheld by the custodians at each reporting date, as measured in accordance with ASC 820, Fair Value Measurement (“ASC 820”). Subsequent changes to the fair value measure are reflected as equal and offsetting adjustments to the carrying values of $10,239 was allocated to goodwill, nonethe safeguarding liability and corresponding safeguarding asset. We evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the safeguarding asset, which is deductible for tax purposes. As the acquisition was not determined towould be a significant acquisition as contemplatedreflected in ASC 805, the Company did not disclose the pro forma impact of this acquisition to theour results of operations forin the threeperiod the loss occurs. Measurement changes do not impact our unaudited condensed consolidated statements of operations and six months ended June 30, 2020.
Identifiable intangible assets at the date of acquisition included finite-lived intangible assets for developed technology, customer-related contracts and broker-dealer license and trading rights with an aggregate fair value of $5,038. The intangible assets are being amortized overcomprehensive income (loss) unless such a period of 3.6 to 5.7 years based on the estimated economic benefit derived from each of the underlying assets.
Note 3. Loans
loss event is identified. As of June 30, 2021, our loan portfolio consisted of personal loans, student loans and home loans, which are measured at fair value, and credit card loans, which are measured at amortized cost. Below is a disaggregated presentation of our loans, inclusive of fair market value adjustments and accrued interest income, as applicable, as of the dates indicated:
June 30,December 31,
20212020
Loans at fair value
Securitized student loans$716,980 $908,427 
Securitized personal loans374,099 559,743 
Student loans2,022,513 1,958,032 
Home loans182,313 179,689 
Personal loans1,389,443 1,253,177 
Total loans at fair value4,685,348 4,859,068 
Loans at amortized cost(1)
Credit card loans(2)
42,167 3,723 
Commercial loan(3)
16,512 
Total loans at amortized cost42,167 20,235 
Total loans$4,727,515 $4,879,303 
_____________________
(1) 2022, we did not identify any loss events. See Note 18 for additional information on our loans at amortized cost as it pertains to the allowance for credit losses pursuant to ASC 326.fair value measurement of the safeguarding liability and corresponding safeguarding asset.
Foreign Currency Translation Adjustments
(2)We revalue assets, liabilities, income and expense denominated in non-United States currencies into United States dollars using applicable exchange rates. For foreign subsidiaries in which the functional currency is the subsidiary’s local currency, gains and losses relating to foreign currency translation adjustments are included in Duringaccumulated other comprehensive loss in our unaudited condensed consolidated balance sheets. For foreign subsidiaries in which the six months ended June 30, 2021, we had originationsfunctional currency is the United States Dollar, gains and losses relating to foreign currency transaction adjustments are included within earnings in the unaudited condensed consolidated statements of credit card loans of $107,346operations and gross repayments on credit card loans of $68,661.
(3) During the fourth quarter of 2020, we issued a commercial loan with a principal balance of $16,500 and which had accumulated interest of $12 as of December 31, 2020, all of which was repaid in January 2021.comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Due to the highly inflationary economic environment in Argentina, we use the United States Dollar as the functional currency of our Argentinian operations in accordance with ASC 830, Foreign Currency Matters. Our activities in Argentina are related to our Technology Platform segment and commenced in the first quarter of 2022 with the Technisys Merger.
Revenue Recognition
In accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”), in each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements accounted for under ASC 606 are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Technology Products and Solutions
We earn fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology products and solutions fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. In these arrangements, our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract.
Commencing in March 2022 with the Technisys Merger, we earn subscription and service fees for providing software licenses and associated services. Software license and service arrangements comprise one or more software licenses, implementation, maintenance, and other software-related services. We recognize revenue related to software licenses upon delivery of the license, as we consider the license to be satisfied at a point in time. Software is considered delivered when control passes to the customer following the user-acceptance testing period.
We charge a recurring subscription fee for the software license and related maintenance services. Other software-related services are billed on a periodic basis as the services are provided. Certain arrangements for software and related services contain a provision for a fixed upfront payment, which in some cases may provide a material right to the customer with respect to the start and renewal of the subscription. Fees charged are part of the transaction price and are allocated to the performance obligations on a relative standalone selling price basis, as follows:
The standalone selling price of maintenance varies in proportion with the standalone selling price of the underlying license. We allocate the subscription fee between the license and maintenance based upon this proportion. We recognize the maintenance fees ratably over the maintenance period, as we stand ready to provide maintenance services during the period.
Non-maintenance software-related services fees are recognized over the period during which the services are provided, as we consider these services to be satisfied over time. We use an input model based on hours incurred to provide the services, which directly correspond with the value to which the customer is entitled.
If a contract contains a substantive upfront payment that creates a material right to subscribe or renew a subscription, the upfront payment is allocated to the material right and is recognized over the period of benefit associated with the right to subscribe or renew a subscription, typically the product life.
We had deferred revenues of $7,602 and $2,553 as of June 30, 2022 and December 31, 2021, respectively, which are presented within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets. During the three and six months ended June 30, 2022, we recognized revenue of $1,989 and $2,774, respectively, associated with deferred revenues within noninterest income—technology products and solutions in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the unaudited condensed consolidated balance sheets, which are incurred in connection with obtaining our technology products and solutions, were $1,087 and $678 as of June 30, 2022 and December 31, 2021, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2022, commissions recorded within noninterest expense—sales and marketing in the unaudited condensed consolidated statements of operations and comprehensive income (loss) were $1,096 and $2,217, respectively, of which $107 and $189, respectively, represented amortization of capitalized sales
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
commissions. During the three and six months ended June 30, 2021, commissions were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions.
Referrals
We earn specified referral fees in connection with referral activities we facilitate through our platform. This arrangement contains variable consideration that is constrained due to the potential reversal of referral fulfillment fees. We recognize a liability within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets for the estimated referral fulfillment fee penalty, which represents the amount of consideration received that we estimate will reverse. The liability was $522 and $118 as of June 30, 2022 and December 31, 2021, respectively.
Contract Balances
As of June 30, 2022 and December 31, 2021, accounts receivable, net associated with revenue from contracts with customers were $60,562 and $33,748, respectively, which were reported within other assets in the unaudited condensed consolidated balance sheets. The increase in contract balances during the current period includes the effect of the Technisys Merger, which contributed $18,192 to the balance as of June 30, 2022.
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates. Revenues from contracts with customers are presented within noninterest income—technology products and solutions and noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Financial Services
Referrals$8,805 $3,140 $16,573 $5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,007 1,473 7,293 2,675 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$16,193 $16,123 $33,180 $24,249 
Technology Platform
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Payment network558 379 736 821 
Total$82,227 $45,329 $142,262 $91,430 
Total Revenue from Contracts with Customers
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Referrals8,805 3,140 16,573 5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,565 1,852 8,029 3,496 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$98,420 $61,452 $175,442 $115,679 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Loans Measured at Fair Value
Loans that we intend to sell to third-party purchasers or for which we do not have the ability and intent to hold for the foreseeable future are classified as held for sale. We elected the fair value option to measure our personal loans, student loans and home loans, as we believe that fair value best reflects the expected economic performance of the loans, as well as our intentions given our gain-on-sale origination model. Therefore, these loans are carried at fair value on a recurring basis. All direct fees and costs related to the origination process are recognized in earnings as earned or incurred. We record the initial fair value measurement and subsequent measurement changes in fair value in the period in which the changes occur within noninterest income—loan origination and sales in the unaudited condensed consolidated statements of operations and comprehensive income (loss). We record cash flows related to loans held for sale within cash flows from operating activities in the unaudited condensed consolidated statements of cash flows.
Securitized loans are assets held by consolidated special purpose entities (“SPE”) as collateral for bonds issued, for which fair value changes are recorded within noninterest income—securitizations in the unaudited condensed consolidated statements of operations and comprehensive income (loss). Gains or losses recognized upon deconsolidation of a VIE are also recorded within noninterest income—securitizations.
Loans Measured at Amortized Cost
For our loans measured at amortized cost, direct loan origination costs are deferred and amortized on a straight-line basis over the privilege period (12 months) for credit card loans and amortized using the effective interest method over the contractual term of the loans for commercial and consumer banking loans, within interest income—loans in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
June 30, 2022, we amortized $2,088 and $3,685, respectively, of deferred costs into interest income and had a remaining balance of deferred costs of $4,600 as of June 30, 2022.
Commercial and consumer banking loans are reported as delinquent when they become 30 or more days past due. For all commercial and consumer banking loans, we stop accruing interest and reverse all accrued but unpaid interest after 90 days of delinquency. For consumer banking loans, delinquent loans are charged off after 120 days of delinquency or on the date of confirmed loss.
Purchased Credit Deteriorated Assets
In connection with the Bank Merger, as further discussed in Note 2, we obtained purchased credit deteriorated (“PCD”) loans. PCD loans are acquired financial assets (or groups of financial assets with similar risk characteristics) that, as of the date of acquisition, have experienced a more-than-insignificant deterioration in credit quality since origination. Indicators that an acquired asset may meet the definition of a PCD asset include days past due status, nonaccrual status, troubled debt restructuring status and other loan agreement violations. We were required to record an allowance for the acquired PCD loans, with a corresponding increase to the amortized cost basis as of the acquisition date. Recognition of the initial allowance for credit losses upon the acquisition of PCD loans does not impact net income. Changes in estimates of expected credit losses after acquisition are recognized through the provision for credit losses. See Note 7 for the rollforward of our allowance for credit losses.
Troubled Debt Restructuring
In connection with the Bank Merger, as further discussed in Note 2, we obtained troubled debt restructuring (“TDR”) loans. TDR loans are those for which the contractual terms have been restructured to grant one or more concessions to a borrower who is experiencing financial difficulty. Concessions may include several types of assistance to aid customers and maximize payments received, and vary by borrower-specific characteristics. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. TDRs identified by Golden Pacific prior to the acquisition were recorded at fair value with a new accounting basis established as of the date of acquisition. There were no modifications subsequent to acquisition.
Allowance for Credit Losses
As of June 30, 2022, we applied ASC 326, Financial Instruments—Credit Losses (“ASC 326”), to the following: (i) cash equivalents and restricted cash equivalents, (ii) accounts receivable from contracts with customers, inclusive of servicing related receivables, (iii) margin receivables, which were attributable to our activities at 8 Limited, (iv) certain loan repurchase reserves representing guarantees of credit exposure, (v) loans measured at amortized cost, including credit card, and commercial and consumer banking loans acquired during the first quarter of 2022, and (vi) investments in available-for-sale debt securities. Our approaches to measuring the allowance for credit losses are disclosed in our Annual Report on Form 10-K.
See Note 7 for a rollforward of the allowance for credit losses.
Investments in Available-For-Sale Debt Securities
An allowance for credit losses on our investments in available-for-sale (“AFS”) debt securities is required for any portion of impaired securities that is attributable to credit-related factors. As of June 30, 2022, we concluded that the credit-related impairment was immaterial. We did not recognize an allowance for credit losses on impaired investments in AFS debt securities as of June 30, 2022.
Investments in Equity Securities
Our investments in equity securities consist of investments for which fair values are not readily determinable, which we elect to measure using the alternative method of accounting, under which they are measured at cost less any impairment and adjusted for changes resulting from observable price changes in orderly transactions for identical or similar investments of the same issuers. Our investments in equity securities are presented within other assets in our unaudited condensed consolidated balance sheets. Adjustments to the carrying values of our investments in equity securities, such as impairments and unrealized gains, are recognized within noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Restricted Investments
Subsequent to operating SoFi Bank, we have investments in Federal Reserve Bank (“FRB”) stock and Federal Home Loan Bank (“FHLB”) stock, which are restricted investment securities that are not marketable. These investments are presented within other assets in our unaudited condensed consolidated balance sheets and are carried at cost and reviewed for impairment if indicators of impairment exist at the reporting date.
Equity Method Investments
In August 2021, we purchased a 5% interest in Lower Holding Company (“Lower”) for $20,000 and were granted a seat on Lower’s board of directors. We accounted for the investment under the equity method of accounting. The investment was not deemed to be significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
In January 2022, we relinquished our seat on Lower’s board of directors, and have no further rights to a seat on Lower’s board of directors. As such, we no longer have significant influence over the investee, and we ceased recognizing Lower equity investment income subsequent to that date. Our equity method investment income for the six months ended June 30, 2022 was immaterial. Additionally, we did not receive any distributions during the six months ended June 30, 2022. As of June 30, 2022, our investment was presented within other assets in the unaudited condensed consolidated balance sheets and was measured using the measurement alternative method of accounting, which is further discussed in Note 8.
Property, Equipment and Software
Software includes software acquired in business combinations, purchased software and capitalized software development costs. The capitalization of software development costs is based on whether the software is for internal use, or is to be sold or otherwise marketed. Costs related to internally-developed software for internal use are capitalized when preliminary project efforts are successfully completed, and it is probable that both the project will be completed and the software will be used as intended. For software to be sold or marketed, development costs are capitalized after the technological feasibility of the software has been established. Capitalized costs consist of salaries and compensation costs for employees, fees paid to third-party consultants who are directly involved in development efforts and costs incurred for upgrades and functionality enhancements. Research and development costs incurred prior to the establishment of technological feasibility (for software to be sold or marketed) or prior to completion of preliminary project efforts (for internal use software) are expensed as incurred.
Deposits
We commenced offering deposit accounts (referred to as “SoFi Checking and Savings” accounts) to our members through SoFi Bank in the first quarter of 2022. Our interest-bearing deposits primarily consist of demand deposits, savings deposits and, to a lesser extent, time deposits. We also have noninterest-bearing deposits.
The following table presents a detail of interest-bearing deposits as of the date indicated:
June 30, 2022
Interest-bearing deposits:
Demand deposits(1)
$1,561,339 
Savings deposits(1)
1,049,650 
Time deposits18,474 
Total interest-bearing deposits$2,629,463 
_____________________
(1) For deposit liabilities with no defined maturities, the fair value of the liabilities reflects the amount payable on demand at the reporting date.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
As of June 30, 2022, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $10,969. As of June 30, 2022, future maturities of our total time deposits were as follows:
Remainder of 2022$13,842 
20233,565 
2024654 
202530 
2026281 
Thereafter102 
Total$18,474 
Derivative Financial Instruments
The following table presents the gains (losses) recognized on our derivative instruments during the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Derivative contracts to manage future loan sale execution risk(1)
$69,535 $(13,937)$230,142 $22,134 
Derivative contracts to manage securitization investment interest rate risk(1)(2)
2,749 — 9,068 — 
Interest rate lock commitments (“IRLCs”)(1)
4,159 642 (2,639)(7,860)
Interest rate caps(1)
(903)— (3,027)— 
Purchase price earn-out(1)
211 — 1,042 — 
Third-party warrants(3)
(244)— (169)— 
Total$75,507 $(13,295)$234,417 $14,274 
_____________________
(1) Recorded within noninterest income—loan origination and sales in theunaudited condensed consolidated statements of operations and comprehensive income (loss).
(2) Represents derivative instruments utilized to manage interest rate risk associated with certain of our securitization investments.
(3) For the three and six months ended June 30, 2022, includes $(461) and $(603), respectively, recorded within noninterest income—other and $217 and $434, respectively, recorded within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss), the latter of which represents the amortization of a deferred liability recognized at the initial fair value of the third party warrants acquired of $964, as we are also a customer of the third party.
The following table presents information about derivative instruments subject to enforceable master netting arrangements as of the dates indicated:
June 30, 2022December 31, 2021
Gross Derivative AssetsGross Derivative LiabilitiesGross Derivative AssetsGross Derivative Liabilities
Interest rate swaps$— $(21,762)$5,444 $— 
Interest rate caps— (3,695)— (668)
Home loan pipeline hedges2,243 (259)117 (313)
Total, gross$2,243 $(25,716)$5,561 $(981)
Derivative netting(1,371)1,371 (117)117 
Total, net(1)
$872 $(24,345)$5,444 $(864)
_____________________
(1) As of June 30, 2022 and December 31, 2021, we had a cash collateral requirement of $21,762 and $299, respectively, related to these instruments.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the notional amounts of derivative contracts outstanding as of the dates indicated:
June 30, 2022December 31, 2021
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps$5,360,000 $4,210,000 
Home loan pipeline hedges326,000 421,000 
Interest rate caps405,000 405,000 
Interest rate swaps(1)
310,000 — 
IRLCs(2)
314,096 357,529 
Interest rate caps(3)
405,000 405,000 
Total$7,120,096 $5,798,529 
_____________________
(1) Represents interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(2) Amounts correspond with home loan funding commitments subject to IRLC agreements.
(3) We sold an interest rate cap that was subject to master netting to offset an interest rate cap purchase made in conjunction with a contract to manage future loan sale execution risk.

While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and are not a direct measure of our financial exposure.
See Note 8 for additional information on our derivative assets and liabilities.
Safeguarding Asset and Liability
Through our SoFi Invest product (via our wholly-owned subsidiary, SoFi Digital Assets, LLC, a licensed money transmitter), our members can invest in digital assets. We engage third parties to provide custodial services for our digital assets offering, which includes holding the cryptographic key information and working to protect the digital assets from loss or theft. The third-party custodians hold digital assets as custodial assets in an account in SoFi’s name for the benefit of our members. We maintain the internal recordkeeping of our members’ digital assets, including the amount and type of digital assets owned by each of our members in the custodial accounts. We currently utilize two third-party custodians. Therefore, we have concentration risk in the event the custodian is not able to perform in accordance with our agreement.
In accordance with Staff Accounting Bulletin No. 121 (“SAB 121”), which is further discussed under “Recently Adopted Accounting Standards” in this Note 1, we recognize a digital assets safeguarding liability within accounts payable, accruals and other liabilities in our unaudited condensed consolidated balance sheets reflecting our obligation to safeguard the digital assets held by third-party custodians for the benefit of our members. We also recognize a corresponding safeguarding asset within other assets in our unaudited condensed consolidated balance sheets. The safeguarding liability and corresponding safeguarding asset are measured and recorded at the fair value of the digital assets held by the custodians at each reporting date, as measured in accordance with ASC 820, Fair Value Measurement (“ASC 820”). Subsequent changes to the fair value measure are reflected as equal and offsetting adjustments to the carrying values of the safeguarding liability and corresponding safeguarding asset. We evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the safeguarding asset, which would be reflected in our results of operations in the period the loss occurs. Measurement changes do not impact our unaudited condensed consolidated statements of operations and comprehensive income (loss) unless such a loss event is identified. As of June 30, 2022, we did not identify any loss events. See Note 8 for additional information on the fair value measurement of the safeguarding liability and corresponding safeguarding asset.
Foreign Currency Translation Adjustments
We revalue assets, liabilities, income and expense denominated in non-United States currencies into United States dollars using applicable exchange rates. For foreign subsidiaries in which the functional currency is the subsidiary’s local currency, gains and losses relating to foreign currency translation adjustments are included in accumulated other comprehensive loss in our unaudited condensed consolidated balance sheets. For foreign subsidiaries in which the functional currency is the United States Dollar, gains and losses relating to foreign currency transaction adjustments are included within earnings in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Due to the highly inflationary economic environment in Argentina, we use the United States Dollar as the functional currency of our Argentinian operations in accordance with ASC 830, Foreign Currency Matters. Our activities in Argentina are related to our Technology Platform segment and commenced in the first quarter of 2022 with the Technisys Merger.
Revenue Recognition
In accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”), in each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements accounted for under ASC 606 are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Technology Products and Solutions
We earn fees for providing an integrated platform as a service for financial and non-financial institutions. Within our technology products and solutions fee arrangements, certain contracts contain a provision for a fixed, upfront implementation fee related to setup activities, which represents an advance payment for future technology platform services. In these arrangements, our implementation fees are recognized ratably over the contract life, as we consider the implementation fee partially earned each month that we meet our performance obligation over the life of the contract.
Commencing in March 2022 with the Technisys Merger, we earn subscription and service fees for providing software licenses and associated services. Software license and service arrangements comprise one or more software licenses, implementation, maintenance, and other software-related services. We recognize revenue related to software licenses upon delivery of the license, as we consider the license to be satisfied at a point in time. Software is considered delivered when control passes to the customer following the user-acceptance testing period.
We charge a recurring subscription fee for the software license and related maintenance services. Other software-related services are billed on a periodic basis as the services are provided. Certain arrangements for software and related services contain a provision for a fixed upfront payment, which in some cases may provide a material right to the customer with respect to the start and renewal of the subscription. Fees charged are part of the transaction price and are allocated to the performance obligations on a relative standalone selling price basis, as follows:
The standalone selling price of maintenance varies in proportion with the standalone selling price of the underlying license. We allocate the subscription fee between the license and maintenance based upon this proportion. We recognize the maintenance fees ratably over the maintenance period, as we stand ready to provide maintenance services during the period.
Non-maintenance software-related services fees are recognized over the period during which the services are provided, as we consider these services to be satisfied over time. We use an input model based on hours incurred to provide the services, which directly correspond with the value to which the customer is entitled.
If a contract contains a substantive upfront payment that creates a material right to subscribe or renew a subscription, the upfront payment is allocated to the material right and is recognized over the period of benefit associated with the right to subscribe or renew a subscription, typically the product life.
We had deferred revenues of $7,602 and $2,553 as of June 30, 2022 and December 31, 2021, respectively, which are presented within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets. During the three and six months ended June 30, 2022, we recognized revenue of $1,989 and $2,774, respectively, associated with deferred revenues within noninterest income—technology products and solutions in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2021, we recognized revenue of $182 and $338, respectively, associated with deferred revenues.
Sales commissions: Capitalized sales commissions presented within other assets in the unaudited condensed consolidated balance sheets, which are incurred in connection with obtaining our technology products and solutions, were $1,087 and $678 as of June 30, 2022 and December 31, 2021, respectively. Additionally, we incur ongoing monthly commissions, which are expensed as incurred, as the benefit of such sales efforts are realized only in the period in which the commissions are earned. During the three and six months ended June 30, 2022, commissions recorded within noninterest expense—sales and marketing in the unaudited condensed consolidated statements of operations and comprehensive income (loss) were $1,096 and $2,217, respectively, of which $107 and $189, respectively, represented amortization of capitalized sales
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
commissions. During the three and six months ended June 30, 2021, commissions were $961 and $1,770, respectively, of which $79 and $143, respectively, represented amortization of capitalized sales commissions.
Referrals
We earn specified referral fees in connection with referral activities we facilitate through our platform. This arrangement contains variable consideration that is constrained due to the potential reversal of referral fulfillment fees. We recognize a liability within accounts payable, accruals and other liabilities in the unaudited condensed consolidated balance sheets for the estimated referral fulfillment fee penalty, which represents the amount of consideration received that we estimate will reverse. The liability was $522 and $118 as of June 30, 2022 and December 31, 2021, respectively.
Contract Balances
As of June 30, 2022 and December 31, 2021, accounts receivable, net associated with revenue from contracts with customers were $60,562 and $33,748, respectively, which were reported within other assets in the unaudited condensed consolidated balance sheets. The increase in contract balances during the current period includes the effect of the Technisys Merger, which contributed $18,192 to the balance as of June 30, 2022.
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates. Revenues from contracts with customers are presented within noninterest income—technology products and solutions and noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no revenues from contracts with customers attributable to our Lending segment for any of the periods presented.
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Financial Services
Referrals$8,805 $3,140 $16,573 $5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,007 1,473 7,293 2,675 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$16,193 $16,123 $33,180 $24,249 
Technology Platform
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Payment network558 379 736 821 
Total$82,227 $45,329 $142,262 $91,430 
Total Revenue from Contracts with Customers
Technology services$81,111 $44,950 $140,268 $90,609 
Software licenses558 — 1,258 — 
Referrals8,805 3,140 16,573 5,394 
Brokerage4,156 7,054 8,886 11,666 
Payment network3,565 1,852 8,029 3,496 
Equity capital markets services— 1,760 — 1,760 
Enterprise services225 2,696 428 2,754 
Total$98,420 $61,452 $175,442 $115,679 
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Recently Adopted Accounting Standards
In October 2021, the FASB issued Accounting Standards Update (“ASU”) 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. The ASU requires entities to recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with ASC 606, rather than at fair value. The standard should be applied prospectively to business combinations occurring on or after the effective date of the amendments. We early adopted the standard effective January 1, 2022 and applied its provisions to our acquisitions in 2022. The adoption of this standard did not have a material impact on our consolidated financial statements.
In March 2022, the SEC released SAB 121, which provides interpretive guidance for an entity to consider when it has obligations to safeguard crypto-assets held for its platform users, whether directly or through an agent or another third party acting on its behalf. SAB 121 requires an entity to record a liability to reflect its obligation to safeguard the crypto-assets, as well as a corresponding safeguarding asset, both of which should be measured at the fair value of the crypto-assets being safeguarded for the entity’s users. Entities should evaluate any potential loss events, such as theft, loss or destruction of the cryptographic keys, that may affect the measurement of the asset. SAB 121 also requires financial statement disclosure, including the nature and amount of crypto-assets that the entity holds for its users, any vulnerabilities that may arise as a result of any concentration in crypto-assets, and information about who is responsible for the record-keeping of the crypto-assets, the holding of the cryptographic keys and safeguarding the crypto-assets, among other disclosure considerations. Disclosures must also be made in accordance with ASC 820. SAB 121 was effective for us for the interim period ending June 30, 2022. We applied the guidance through retrospective application as of January 1, 2022, at which time the value of our members’ digital assets was $266,014. As of June 30, 2022, the adoption date, the value of our members’ digital assets was $112,010, which is reflected as a digital assets safeguarding liability and corresponding digital assets safeguarding asset within accounts payable, accruals and other liabilities and other assets, respectively, in our unaudited condensed consolidated balance sheets. Our application of this guidance did not impact our results of operations. We also enhanced our disclosures around our digital assets arrangements and our role in safeguarding them. See Note 1 and Note 8 for the applicable disclosures.
Recent Accounting Standards Issued, But Not Yet Adopted
In March 2022, the FASB issued ASU 2022-02, Financial Instruments — Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures. The ASU addresses two topics: (i) TDR by creditors, and (ii) vintage disclosures for gross write offs. Under the TDR provisions, the ASU eliminates the recognition and measurement guidance under ASC 310-40, Receivables — Troubled Debt Restructurings by Creditors, and instead requires that an entity evaluate whether the modification represents a new loan or a continuation of an existing loan, consistent with the accounting for other loan modifications. Additionally, the ASU enhances existing disclosure requirements around TDRs and introduces new requirements related to certain modifications of receivables made to borrowers experiencing financial difficulty. Under the vintage disclosure provisions, the ASU requires the entity to disclose current period gross write offs by year of origination for financing receivables and net investments in leases within the scope of ASC 326-20, Financial Instruments — Credit Losses — Measured at Amortized Cost. The standard is effective for fiscal years and interim periods beginning after December 15, 2022. Early adoption is permitted. If an entity elects to early adopt this standard in an interim period, the guidance should be applied as of the beginning of the fiscal year that includes the interim period. An entity may elect to early adopt either of the two topics separately, or both. The standard should be applied prospectively; however, for the TDR provisions, an entity has the option to apply a modified retrospective transition method. We are currently evaluating the effect of adopting this standard on our consolidated financial statements and related disclosures.
Note 2. Business Combinations
Acquisition of Golden Pacific Bancorp, Inc.
On February 2, 2022, we acquired Golden Pacific Bancorp, Inc., a bank holding company, and its wholly-owned subsidiary, which is a national bank (collectively referred to as “Golden Pacific”), pursuant to an Agreement and Plan of Merger dated as of March 8, 2021 by and among the Company, a wholly-owned subsidiary of the Company, and Golden Pacific. In the business combination, we acquired all of the outstanding equity interests in Golden Pacific for total cash purchase consideration of $22.3 million (the “Bank Merger”). After closing the Bank Merger, we became a bank holding company and Golden Pacific began operating as SoFi Bank, National Association (“SoFi Bank”). We are duly registered as a bank holding company with the Board of Governors of the Federal Reserve System (the “Federal Reserve”). SoFi Bank is a national banking association whose primary federal regulator is the Office of the Comptroller of the Currency (the “OCC”).
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Deposit accounts of SoFi Bank are insured by the Federal Deposit Insurance Corporation (the “FDIC”) through the Deposit Insurance Fund to the fullest extent permitted by law.
The closing of the Bank Merger was subject to regulatory approval. On January 18, 2022, we received approval from the Federal Reserve of our application to become a bank holding company under the Bank Holding Company Act, and we received conditional approval from the OCC to close the Bank Merger. The OCC also approved our application to change the composition of Golden Pacific’s assets in connection with the Bank Merger. The OCC conditional approval imposed a number of conditions, including that SoFi Bank have initial paid-in capital of no less than $750 million and adhere to an operating agreement. Golden Pacific’s community bank business continues to operate as a division of SoFi Bank.
A portion of the total cash purchase consideration ($0.6 million) was held back by the Company to satisfy any indemnification or certain other obligations (“Holdback Amount”), as certain legal proceedings with which Golden Pacific is involved as a plaintiff were not resolved at the time the Bank Merger closed. The Holdback Amount will be used for further financing or costs incurred associated with the litigation, which we began incurring during the second quarter of 2022, and the remaining amount upon resolution of the litigation, if any, will be released to the Golden Pacific shareholders. Additionally, we held back a $3.3 million payable to a dissenting Golden Pacific shareholder pending resolution of the shareholder’s appraisal claim, which could possibly result in a lower or higher amount paid to the dissenting shareholder once a ruling is made regarding the appraisal claim.
The Bank Merger was accounted for as a business combination. The preliminary purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on the estimated fair values as of the acquisition date, which were measured in accordance with the principles outlined in ASC 820. The excess of the total purchase consideration over the fair value of the net assets acquired of $11.2 million was allocated to goodwill, none of which is expected to be deductible for tax purposes, and which is allocated to our Financial Services segment. Goodwill is primarily attributable to the expected benefits of operating a national bank. The results of operations of Golden Pacific are included in SoFi’s consolidated financial statements as of and for the three and six months ended June 30, 2022. As the acquisition was not determined to be a significant acquisition under ASC 805, Business Combinations, we are not disclosing the pro forma impact of this acquisition to the results of operations in our interim and annual filings with the SEC.
Identifiable intangible net assets at the date of acquisition included finite-lived intangible assets for core deposits with an aggregate fair value of $1.0 million. The intangible assets are being amortized over a period of 7.3 years based on the estimated economic life of the underlying assets.
We incurred total acquisition-related costs related to the Bank Merger of $2.2 million, which were incurred during the three months ended March 31, 2021, and are presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
Acquisition of Technisys S.A.
On March 3, 2022, we acquired Technisys S.A., a Luxembourg société anonyme (“Technisys”), pursuant to an Agreement and Plan of Merger dated as of February 19, 2022 and amended as of March 3, 2022, by and among the Company, Technisys, Atom New Delaware, Inc., a Delaware corporation and a wholly owned subsidiary of Atom, and Atom Merger Sub Corporation, a Delaware corporation and wholly owned subsidiary of SoFi Technologies (“Technisys Merger”). In the business combination, we acquired all of the outstanding equity interests in Technisys. Technisys is a cloud-native digital and core banking platform with an existing footprint of financial services customers in Latin America. The Technisys Merger was accounted for as a business combination.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the components of the purchase consideration to acquire Technisys:
Fair value of common stock issued(1)
$875,042 
Fair value of awards assumed(2)
2,855 
Amounts payable to settle vested employee performance awards(3)
37,297 
Settlement of pre-combination transactions between acquirer and acquiree235 
Total purchase consideration$915,429 
___________________
(1) Reflects the shares of SoFi common stock issued upon closing the acquisition of 81,856,112, inclusive of 6,903,663 shares held in escrow, multiplied by the closing stock price of SoFi common stock on the closing date of the Technisys Merger. As of June 30, 2022, the purchase price allocation process for Technisys was not finalized, as further discussed below.
(2) We contemporaneously converted outstanding performance awards into restricted stock units (“RSUs”) to acquire common stock of SoFi (“Replacement Awards”). The fair value of awards assumed in the purchase consideration was based on the closing stock price of SoFi common stock on the closing date of the Technisys Merger. Refer to Note 12 for additional information on our RSUs, including the Replacement Awards.
(3) We made payments of $14,773 and $17,641 related to this component of purchase consideration during the three and six months ended June 30, 2022, respectively.
As of June 30, 2022, the equity component of the total purchase consideration remained subject to further adjustment, pending final agreement regarding a closing net working capital calculation specified in the merger agreement. Any further adjustment to the equity consideration, which may increase or decrease by up to 598,068 shares, would similarly impact the carrying value of recognized goodwill, but would not impact the estimated fair values of the assets acquired and liabilities assumed in conjunction with the transaction.
The following table presents the allocation of the preliminary total purchase consideration to the estimated fair values of the identified assets acquired and liabilities assumed of Technisys as of the date of acquisition, as well as measurement period adjustments reflected in the second quarter of 2022, which also impacted the amount of goodwill:
Preliminary Purchase Price Allocation
Measurement Period Adjustments(1)
Updated Purchase Price Allocation
Assets acquired
Cash and cash equivalents$25,710 $— $25,710 
Accounts receivable(2)
15,354 (2,303)13,051 
Intangible assets(3)
239,000 — 239,000 
Operating lease right-of-use (“ROU”) assets587 — 587 
Other assets1,011 2,361 3,372 
Total identifiable assets acquired281,662 58 281,720 
Liabilities assumed
Accounts payable, accruals and other liabilities16,462 7,500 23,962 
Operating lease liabilities587 — 587 
Deferred income taxes(4)
55,104 2,239 57,343 
Total liabilities assumed72,153 9,739 81,892 
Total identified net assets acquired209,509 (9,681)199,828 
Goodwill(5)
705,920 9,681 715,601 
Total consideration$915,429 $— $915,429 
_________________
(1)The measurement period adjustments did not have a significant impact on our results of operations. The adjustment to accounts payable, accruals and other liabilities includes a tax payable adjustment of $6,548.
(2)Included accounts receivable and unbilled revenue with a gross contractual amount of $15,407. At the date of acquisition, the Company expected $2,356 to be uncollectible.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(3)Intangible assets consist of finite-lived intangible assets, as follows:
Gross carrying amountWeighted-average useful life (years)
Developed technology(a)
$187,000 8.8
Customer-related(b)
42,000 4.8
Trade names, trademarks and domain names(c)
10,000 8.8
__________________
(a) Valued using the Multi-Period Excess Earnings Method (“MPEEM”), which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset (and include an assumed technology migration curve), contributory asset charges and the applicable tax rate, and (ii) an assumed discount rate, which reflects the risk of the asset relative to the overall risk of Technisys.
(b) Valued using the With and Without Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual revenues and net cash flows both with the existing customer base and without the existing customer base, which include assumptions regarding revenue ramp-up periods and attrition rates, and (ii) an assumed discount rate, consistent with (a) above.
(c) Valued using the Relief from Royalty Method, which is a form of the income approach. The significant assumptions include: (i) the estimated annual net cash flows, which are a function of expected earnings attributable to the asset, the probability of use of the asset, the royalty rate and the applicable tax rate, and (ii) the discount rate, consistent with (a) above.
(4)The deferred tax liabilities recognized in the acquisition were primarily related to the acquired intangible assets, in which the acquiree had a significantly lower tax basis compared to the fair value.
(5)The excess of the total purchase consideration over the fair value of the identified net assets acquired was allocated to goodwill, none of which is expected to be deductible for tax purposes. The goodwill is subject to additional changes based on the outcome of the net working capital calculation referenced earlier in this footnote. Goodwill is primarily attributable to expected growth opportunities at Technisys, and secondarily attributable to the expected synergies from leveraging the Technisys technology to enhance and expand Galileo’s product offerings and operations, as well as expand its market reach. As such, all of the goodwill is allocated to the Technology Platform segment.
The Company incurred total acquisition-related costs related to the Technisys Merger of $20.6 million, of which $3.3 million were incurred during the year ended December 31, 2021, and $17.3 million were incurred during the six months ended June 30, 2022, which were presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss).
From the date of acquisition through June 30, 2022, the acquired results of operations for Technisys contributed total net revenue of $26.5 million and net loss of $9.4 million to the Company’s consolidated results, which was inclusive of amortization expense recognized on the acquired intangible assets.
The following unaudited supplemental pro forma financial information presents the Company’s consolidated results of operations for the three months ended June 30, 2021, and six months ended June 30, 2022 and 2021 as if the business combination had occurred on January 1, 2021:
Three Months Ended June 30,Six Months Ended June 30,
202120222021
Total net revenue$248,149 $703,775 $457,252 
Net loss(172,431)(197,369)(373,368)
The unaudited supplemental pro forma financial information is presented for comparative purposes only and is not necessarily indicative of the actual results of operations that would have been achieved, nor is it indicative of future results of operations. The unaudited supplemental pro forma financial information reflects pro forma adjustments that give effect to applying the Company’s accounting policies and certain events the Company believes to be directly attributable to the acquisition. The pro forma adjustments primarily include:
incremental straight-line amortization expense associated with acquired intangible assets;
an adjustment to reflect post-combination share-based compensation expense associated with the Replacement Awards as if the conversion had occurred on January 1, 2021;
an adjustment to reflect acquisition-related costs for both parties as if they were incurred during the earliest period presented; and
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
the related income tax effects, at the statutory tax rate applicable for each period, of the pro forma adjustments noted above.
The unaudited supplemental pro forma financial information does not give effect to any anticipated cost savings, operating efficiencies or other synergies that may be associated with the acquisition, or any estimated costs that have been or will be incurred by the Company to integrate the assets and operations of Technisys.
Goodwill
A rollforward of our goodwill balance is presented below as of the date indicated:
June 30, 2022
Beginning balance$898,527 
Less: accumulated impairment— 
Beginning balance, net898,527 
Additional goodwill recognized(1)
726,848 
Ending balance(2)
$1,625,375 
_____________________
(1) The additional goodwill recognized as of June 30, 2022 includes $715,601 related to the Technisys Merger (inclusive of a measurement period adjustment in the second quarter of 2022) and $11,247 related to the Bank Merger.
(2) As of June 30, 2022, we had goodwill attributable to the following reportable segments: $1,588,216 to Technology Platform and $37,159 to Financial Services.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 3. Investments in AFS Debt Securities
In the third quarter of 2021, we began investing in debt securities. As of June 30, 2022 and December 31, 2021, all of our investments in debt securities were classified as available-for-sale. During the first quarter of 2022, we acquired additional investments in AFS debt securities with the Bank Merger. The following table presents our investments in AFS debt securities as of the dates indicated:
June 30, 2022
Amortized Cost(1)
Accrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$121,284 $151 $— $(3,249)$118,186 
Multinational securities(4)
19,785 109 — (692)19,202 
Corporate bonds42,125 256 — (2,477)39,904 
Agency mortgage-backed securities9,650 24 — (731)8,943 
Other asset-backed securities9,583 — (466)9,122 
Other(5)
2,741 21 — (186)2,576 
Total investments in AFS debt securities$205,168 $566 $— $(7,801)$197,933 
December 31, 2021
Amortized CostAccrued InterestGross Unrealized Gains
Gross Unrealized Losses(2)
Fair Value
Investments in AFS debt securities(3):
U.S. Treasury securities$103,014 $73 $— $(584)$102,503 
Multinational securities(4)
19,911 109 — (154)19,866 
Corporate bonds39,894 235 — (480)39,649 
Agency TBA(6)
7,457 13 (8)7,466 
Agency mortgage-backed securities4,153 14 — (31)4,136 
Other asset-backed securities9,610 — (91)9,524 
Commercial paper9,939 — — — 9,939 
Other(5)
1,818 13 — (7)1,824 
Total investments in AFS debt securities$195,796 $462 $$(1,355)$194,907 
_____________________
(1) Amortized cost basis reflects the amortization of premiums of $186 and $477 during the three and six months ended June 30, 2022, respectively.
(2) As of June 30, 2022 and December 31, 2021, we determined that our unrealized loss positions related to credit losses were immaterial. Additionally, we do not intend to sell the securities in loss positions nor is it more likely than not that we will be required to sell the securities prior to recovery of the amortized cost basis. Further, no such investments have been in a continuous unrealized loss position for more than 12 months.
(3) Investments in AFS debt securities are recorded at fair value.
(4) Includes sovereign foreign and supranational bonds.
(5) Includes state and city municipal bond securities.
(6) Represented to-be-announced (“TBA”) securities, which were securities that were delivered under the purchase contract at a later date when the underlying security was issued. The December 31, 2021 balance was paid in cash during 2022.

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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the amortized cost and fair value of our investments in AFS debt securities by contractual maturity as of the date indicated:
Due Within One YearDue After One Year Through Five YearsDue After Five Years Through Ten YearsDue After Ten YearsTotal
June 30, 2022
Investments in AFS debt securities—Amortized cost:
U.S. Treasury securities$45,021 $76,263 $— $— $121,284 
Multinational securities3,942 15,843 — — 19,785 
Corporate bonds328 38,441 3,356 — 42,125 
Agency mortgage-backed securities— 104 678 8,868 9,650 
Other asset-backed securities— 7,600 1,983 — 9,583 
Other600 1,207 — 934 2,741 
Total investments in AFS debt securities$49,891 $139,458 $6,017 $9,802 $205,168 
Weighted average yield for investments in AFS debt securities(1)
(1.19)%(4.49)%(4.73)%(22.78)%(4.57)%
Investments in AFS debt securities—Fair value(2):
U.S. Treasury securities$43,986 $74,049 $— $— $118,035 
Multinational securities3,841 15,252 — — 19,093 
Corporate bonds318 36,158 3,172 — 39,648 
Agency mortgage-backed securities— 98 630 8,191 8,919 
Other asset-backed securities— 7,224 1,893 — 9,117 
Other598 1,174 — 783 2,555 
Total investments in AFS debt securities$48,743 $133,955 $5,695 $8,974 $197,367 
_____________________
(1) The weighted average yield represents the effective yield for the investment securities and is computed based on the amortized cost of each security as of June 30, 2022.
(2) Presentation of fair values of our investments in AFS debt securities by contractual maturity excludes total accrued interest of $566 as of June 30, 2022.

The following table presents the gross proceeds and gross realized gains and losses from sales, maturities and paydowns of our investments in AFS debt securities during the three and six months ended June 30, 2022. Realized gains and losses are presented within noninterest income—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). There were no transfers between classifications of our investments in AFS debt securities during the periods presented.
Three Months Ended
June 30, 2022
Six Months Ended
June 30, 2022
Investments in AFS debt securities
Gross realized gains included in earnings$— $— 
Gross realized losses included in earnings(124)(285)
Net realized losses(124)(285)
Gross proceeds from sales, maturities and paydowns(1)
$7,788 $37,403 
_____________________
(1) Proceeds from maturities and paydowns of investments in AFS debt securities during the three and six months ended June 30, 2022 were $1,942 and $13,906, respectively.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
See Note 11 for unrealized gains and losses on our investments in AFS debt securities and amounts reclassified out of accumulated other comprehensive income (loss) (“AOCI”).
Note 4. Loans
As of June 30, 2022, our loan portfolio consisted of personal loans, student loans and home loans, which are measured at fair value under the fair value option election, and loans measured at amortized cost, including credit card, and commercial and consumer banking loans. Below is a disaggregated presentation of our loans, inclusive of fair market value adjustments and accrued interest income and net of the allowance for credit losses, as applicable, as of the dates indicated:
June 30,December 31,
20222021
Loans at fair value
Securitized student loans$466,865 $574,328 
Securitized personal loans132,133 234,576 
Student loans3,247,510 2,876,509 
Home loans135,262 212,709 
Personal loans3,977,612 2,054,850 
Total loans at fair value7,959,382 5,952,972 
Loans at amortized cost(1)
Credit card173,867 115,912 
Commercial and consumer banking:
Commercial real estate67,742 — 
Commercial and industrial8,097 — 
Residential real estate and other consumer3,406 — 
Total commercial and consumer banking79,245 — 
Total loans at amortized cost253,112 115,912 
Total loans$8,212,494 $6,068,884 
_____________________
(1) Amounts are presented net of the allowance for credit losses. See Note 1 for additional information on our loans at amortized cost as it pertains to the allowance for credit losses pursuant to ASC 326.
Loans Measured at Fair Value
The following table summarizes the aggregate fair value of our loans measured at fair value on a recurring basis as of the dates indicated:
Student LoansHome LoansPersonal LoansTotalStudent LoansHome LoansPersonal LoansTotal
June 30, 2021
June 30, 2022June 30, 2022
Unpaid principal(1)Unpaid principal(1)$2,646,209 $178,373 $1,705,269 $4,529,851 Unpaid principal(1)$3,657,693 $142,118 $3,943,768 $7,743,579 
Accumulated interestAccumulated interest7,820 123 9,218 17,161 Accumulated interest9,601 159 23,055 32,815 
Cumulative fair value adjustments(1)Cumulative fair value adjustments(1)85,464 3,817 49,055 138,336 Cumulative fair value adjustments(1)47,081 (7,015)142,922 182,988 
Total fair value of loansTotal fair value of loans$2,739,493 $182,313 $1,763,542 $4,685,348 Total fair value of loans$3,714,375 $135,262 $4,109,745 $7,959,382 
December 31, 2020
December 31, 2021December 31, 2021
Unpaid principal(1)Unpaid principal(1)$2,774,511 $171,967 $1,780,246 $4,726,724 Unpaid principal(1)$3,356,344 $210,111 $2,188,773 $5,755,228 
Accumulated interestAccumulated interest9,472 141 11,558 21,171 Accumulated interest9,990 190 12,310 22,490 
Cumulative fair value adjustments(1)Cumulative fair value adjustments(1)82,476 7,581 21,116 111,173 Cumulative fair value adjustments(1)84,503 2,408 88,343 175,254 
Total fair value of loansTotal fair value of loans$2,866,459 $179,689 $1,812,920 $4,859,068 Total fair value of loans$3,450,837 $212,709 $2,289,426 $5,952,972 
__________________

(1)
These items are impacted by charge-offs during the period.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes the aggregate fair value of loans 90 days or more delinquent as of the dates indicated. As delinquent personal loans and student loans are charged off after 120 days of nonpayment,delinquency, amounts presented below represent the fair value of loans that are 90 to 120 days delinquent. There were no home loans that were 90 days or more delinquent as of the dates presented.
Student LoansPersonal LoansTotalStudent LoansPersonal LoansTotal
June 30, 2021
June 30, 2022June 30, 2022
Unpaid principalUnpaid principal$1,186 $3,023 $4,209 Unpaid principal$1,372 $8,260 $9,632 
Accumulated interestAccumulated interest55 105 160 Accumulated interest18 304 322 
Cumulative fair value adjustmentsCumulative fair value adjustments(556)(2,746)(3,302)Cumulative fair value adjustments(733)(7,266)(7,999)
Fair value of loans 90 days or more delinquentFair value of loans 90 days or more delinquent$685 $382 $1,067 Fair value of loans 90 days or more delinquent$657 $1,298 $1,955 
December 31, 2020
December 31, 2021December 31, 2021
Unpaid principalUnpaid principal$1,046 $4,199 $5,245 Unpaid principal$1,589 $4,765 $6,354 
Accumulated interestAccumulated interest37 210 247 Accumulated interest32 149 181 
Cumulative fair value adjustmentsCumulative fair value adjustments(442)(3,872)(4,314)Cumulative fair value adjustments(865)(4,189)(5,054)
Fair value of loans 90 days or more delinquentFair value of loans 90 days or more delinquent$641 $537 $1,178 Fair value of loans 90 days or more delinquent$756 $725 $1,481 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in our loans measured at fair value on a recurring basis:
Student LoansHome LoansPersonal LoansTotalStudent LoansHome LoansPersonal LoansTotal
Three Months Ended June 30, 2022Three Months Ended June 30, 2022
Fair value as of March 31, 2022Fair value as of March 31, 2022$3,737,439 $146,658 $3,118,788 $7,002,885 
Origination of loansOrigination of loans398,722 332,047 2,471,849 3,202,618 
Principal paymentsPrincipal payments(167,049)(701)(461,178)(628,928)
Sales of loansSales of loans(259,690)(342,780)(1,123,898)(1,726,368)
Purchases(1)
Purchases(1)
5,274 330 67,189 72,793 
Change in accumulated interestChange in accumulated interest(139)(23)5,162 5,000 
Change in fair value(2)
Change in fair value(2)
(182)(269)31,833 31,382 
Fair value as of June 30, 2022Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Three Months Ended June 30, 2021Three Months Ended June 30, 2021Three Months Ended June 30, 2021
Fair value as of March 31, 2021Fair value as of March 31, 2021$2,666,793 $231,903 $1,573,908 $4,472,604 Fair value as of March 31, 2021$2,666,793 $231,903 $1,573,908 $4,472,604 
Origination of loansOrigination of loans859,497 792,228 1,294,384 2,946,109 Origination of loans859,497 792,228 1,294,384 2,946,109 
Principal paymentsPrincipal payments(235,889)(1,280)(247,808)(484,977)Principal payments(235,889)(1,280)(247,808)(484,977)
Sales of loansSales of loans(610,941)(841,642)(970,135)(2,422,718)Sales of loans(610,941)(841,642)(970,135)(2,422,718)
Purchases(1)
Purchases(1)
44,779 422 103,538 148,739 
Purchases(1)
44,779 422 103,538 148,739 
Change in accumulated interestChange in accumulated interest(403)17 (153)(539)Change in accumulated interest(403)17 (153)(539)
Change in fair value(2)
Change in fair value(2)
15,657 665 9,808 26,130 
Change in fair value(2)
15,657 665 9,808 26,130 
Fair value as of June 30, 2021Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
Three Months Ended June 30, 2020
Fair value as of March 31, 2020$2,855,743 $125,968 $1,691,492 $4,673,203 
Six Months Ended June 30, 2022Six Months Ended June 30, 2022
Fair value as of January 1, 2022Fair value as of January 1, 2022$3,450,837 $212,709 $2,289,426 $5,952,972 
Origination of loansOrigination of loans788,694 532,323 448,980 1,769,997 Origination of loans1,382,526 644,430 4,497,853 6,524,809 
Principal paymentsPrincipal payments(199,330)(178)(231,601)(431,109)Principal payments(394,164)(5,101)(833,632)(1,232,897)
Sales of loansSales of loans(690,990)(585,926)(205,991)(1,482,907)Sales of loans(803,840)(708,150)(2,101,818)(3,613,808)
Deconsolidation of securitizations(495,507)(495,507)
Purchases(1)
Purchases(1)
195 1,370 1,565 
Purchases(1)
121,707 828 227,937 350,472 
Change in accumulated interestChange in accumulated interest787 (118)959 1,628 Change in accumulated interest(389)(31)10,745 10,325 
Change in fair value(2)
Change in fair value(2)
(11,550)112 15,448 4,010 
Change in fair value(2)
(42,302)(9,423)19,234 (32,491)
Fair value as of June 30, 2020$2,248,042 $72,181 $1,720,657 $4,040,880 
Fair value as of June 30, 2022Fair value as of June 30, 2022$3,714,375 $135,262 $4,109,745 $7,959,382 
Six Months Ended June 30, 2021Six Months Ended June 30, 2021Six Months Ended June 30, 2021
Fair value as of January 1, 2021Fair value as of January 1, 2021$2,866,459 $179,689 $1,812,920 $4,859,068 Fair value as of January 1, 2021$2,866,459 $179,689 $1,812,920 $4,859,068 
Origination of loansOrigination of loans1,864,182 1,527,832 2,100,073 5,492,087 Origination of loans1,864,182 1,527,832 2,100,073 5,492,087 
Principal paymentsPrincipal payments(486,108)(2,759)(506,007)(994,874)Principal payments(486,108)(2,759)(506,007)(994,874)
Sales of loansSales of loans(1,547,101)(1,519,208)(1,749,576)(4,815,885)Sales of loans(1,547,101)(1,519,208)(1,749,576)(4,815,885)
Purchases(1)
Purchases(1)
44,850 541 104,539 149,930 
Purchases(1)
44,850 541 104,539 149,930 
Change in accumulated interestChange in accumulated interest(1,652)(18)(2,340)(4,010)Change in accumulated interest(1,652)(18)(2,340)(4,010)
Change in fair value(2)
Change in fair value(2)
(1,137)(3,764)3,933 (968)
Change in fair value(2)
(1,137)(3,764)3,933 (968)
Fair value as of June 30, 2021Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 Fair value as of June 30, 2021$2,739,493 $182,313 $1,763,542 $4,685,348 
Six Months Ended June 30, 2020
Fair value as of January 1, 2020$3,185,233 $91,695 $2,111,030 $5,387,958 
Origination of loans2,923,200 879,131 1,350,674 5,153,005 
Principal payments(425,708)(1,578)(493,377)(920,663)
Sales of loans(2,947,049)(898,968)(983,337)(4,829,354)
Deconsolidation of securitizations(495,507)(260,740)(756,247)
Purchases(1)
33,562 3,205 36,767 
Change in accumulated interest921 (102)(2,438)(1,619)
Change in fair value(2)
(26,610)2,003 (4,360)(28,967)
Fair value as of June 30, 2020$2,248,042 $72,181 $1,720,657 $4,040,880 
__________________
(1) Purchases reflect unpaid principal balance and relate to previously transferred loans. Purchase activity during the three and six months ended June 30, 20212022 included securitization clean-up calls of $131,372$60,240 and $131,372,$335,739, respectively. Additionally, during the three and six months ended June 30, 2022, the Company elected to purchase $7,290 and $7,290, respectively, of previously sold loans from certain investors. Purchase activity during the three and six months ended June 30, 20202021 included securitization clean-up calls of $0$131,372 and $33,012,$131,372, respectively. Additionally, during the three and six months ended June 30, 2021, the
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Company elected to purchase $15,185 and $15,185, respectively, of previously sold loans from certain investors. The Company was not required to buy back these loans. The remaining purchases during the periods presented related to standard representations and warranties pursuant to our various loan sale agreements.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(2) Changes in fair value of loans are recorded in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) within noninterest income — income—loan origination and salesfor loans held on the balance sheet prior to transfer to a third party through a sale or to a VIE and within noninterest income — income—securitizations for loans in a consolidated VIE. Changes in fair value are impacted by valuation assumption changes, as well as sales price execution and amount of time the loans are held prior to sale. The estimated amount of gains (losses)losses included in earnings attributable to changes in instrument-specific credit risk were $(9,038)$23,221 and $7,385$16,725 during the three and six months ended June 30, 2021 and 2020,2022, respectively, and $(2,111)$9,038 and $7,112$2,111 during the three and six months ended June 30, 2021, and 2020, respectively. The gains (losses)losses attributable to instrument-specific credit risk were estimated by incorporating our current default and loss severity assumptions for the loans. These assumptions are based on historical performance, market trends and performance expectations over the term of the underlying instrument.
Loans Measured at Amortized Cost
Loan Portfolio Composition and Aging
The following table presents the amortized cost basis of our credit card and commercial and consumer banking portfolios (excluding accrued interest and before the allowance for credit losses) by either current status or delinquency status as of the dates indicated:
Delinquent Loans
Current30–59 Days60–89 Days
≥ 90 Days(1)
Total Delinquent Loans
Total Loans(2)
June 30, 2022
Credit card$177,732 $3,570 $3,105 $8,417 $15,092 $192,824 
Commercial and consumer banking:
Commercial real estate68,479 — — — — 68,479 
Commercial and industrial8,299 — — 8,306 
Residential real estate and other consumer(3)
3,417 — — — — 3,417 
Total commercial and consumer banking80,195 — — 80,202 
Total loans$257,927 $3,577 $3,105 $8,417 $15,099 $273,026 
December 31, 2021
Credit card$115,356 $1,893 $1,683 $2,658 $6,234 $121,590 
_______________
(1)All of the credit card loans ≥ 90 days past due continued to accrue interest. As of June 30, 2022 and December 31, 2021, there were no credit card loans on nonaccrual status. As of June 30, 2022, commercial and consumer banking loans on nonaccrual status were immaterial, and there were no loans that were 90 days or more past due.
(2)For credit card, the balance is presented before allowance for credit losses of $21,974 and $7,037 as of June 30, 2022 and December 31, 2021, respectively, and accrued interest of $3,017 and $1,359, respectively. For commercial and consumer banking, the balance is presented before allowance for credit losses of $1,204 and accrued interest of $247 as of June 30, 2022.
(3)Includes residential real estate loans acquired in the Bank Merger, for which we did not elect the fair value option.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Credit Quality Indicators
Credit Card
The following table presents the amortized cost basis of our credit card portfolio (excluding accrued interest and before the allowance for credit losses) as of the dates indicated based on FICO scores, which are obtained at the origination of the account, and are updated as new credit information is available. The pools estimate the likelihood of borrowers with similar FICO scores to pay credit obligations based on aggregate credit performance data.
FICOJune 30, 2022December 31, 2021
≥ 800$9,560 $10,016 
780 – 7998,388 8,624 
760 – 7799,882 9,976 
740 – 75912,289 13,581 
720 – 73916,471 18,358 
700 – 71922,579 22,579 
680 – 69926,430 21,736 
660 – 67926,513 14,044 
640 – 65919,889 1,969 
< 64040,823 707 
Total credit card$192,824 $121,590 
Commercial and Consumer Banking
We evaluate the credit quality of our commercial and consumer banking loan portfolio on a quarterly basis based on regulatory risk ratings. Loans are categorized into risk ratings based on relevant information about the ability of borrowers to service their debt, such as current financial information, historical payment experience, collateral adequacy, credit documentation, and current economic trends, among other factors. We analyze loans individually by classification based on their associated credit risk, and perform an analysis on an ongoing basis as new information is obtained. Risk rating classifications are further described below. Loans with a lower expectation of credit losses are classified as Pass, while loans with a higher expectation of credit losses are classified as Substandard.
Pass — Loans that management believes will fully repay in accordance with the contractual loan terms.
Watch —  Loans that management believes will fully repay in accordance with the contractual loan terms, but for which certain credit attributes have changed from origination and warrant further monitoring.
Special mention — Loans with a potential weakness that deserves management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or our credit position at some future date.
Substandard — Loans that are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Loans so classified have a well-defined weakness or weaknesses that jeopardize the full repayment. They are characterized by the distinct possibility that we will sustain some loss if the deficiencies are not corrected.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the amortized cost basis of our commercial and consumer banking portfolio (excluding accrued interest and before the allowance for credit losses) by origination year and credit quality indicator as of June 30, 2022:
Term Loans by Origination Year
20222021202020192018PriorTotal Term LoansRevolving Loans
Commercial real estate
Pass$8,987 $5,811 $7,680 $9,413 $5,692 $16,364 $53,947 $206 
Watch1,246 1,703 — 2,064 2,146 2,959 10,118 — 
Special mention— — — 687 2,263 413 3,363 — 
Substandard— — — — — 845 845 — 
Total commercial real estate$10,233 $7,514 $7,680 $12,164 $10,101 $20,581 $68,273 $206 
Commercial and industrial
Pass$— $15 $113 $— $103 $5,093 $5,324 $367 
Watch— — — 136 — 355 491 26 
Special mention— — — — — 757 757 — 
Substandard— — — 234 165 942 1,341 — 
Total commercial and industrial$— $15 $113 $370 $268 $7,147 $7,913 $393 
Residential real estate and other consumer
Pass$— $— $— $— $— $3,307 $3,307 $69 
Watch— — — — — 41 41 — 
Total residential real estate and other consumer$— $— $— $— $— $3,348 $3,348 $69 
Total commercial and consumer banking$10,233 $7,529 $7,793 $12,534 $10,369 $31,076 $79,534 $668 

Note 4.5. Variable Interest Entities
Consolidated VIEs
The Company consolidates certain securitization trusts in which we have a variable interest and are deemed to be the primary beneficiary. Our consolidation policy is further discussed in Note 1.
The VIEs are SPEs with portfolio loans securing debt obligations. The SPEs were created and designed to transfer credit and interest rate risk associated with consumer loans through the issuance of collateralized notes and trust certificates. The Company makes standard representations and warranties to repurchase or replace qualified portfolio loans. Aside from these representations, the holders of the asset-backed debt obligations have no recourse to the Company if the cash flows from the underlying portfolio loans securing such debt obligations are not sufficient to pay all principal and interest on the asset-backed debt obligations. We hold a significant interest in these financing transactions through our ownership of a portion of the residual interest in certain VIEs. In addition, in some cases, we invest in the debt obligations issued by the VIE. Our investments in consolidated VIEs eliminate in consolidation. The residual interest is the first VIE interest to absorb losses should the loans securing the debt obligations not provide adequate cash flows to satisfy more senior claims and is by design, the interest that we expect to absorb the expected gains and losses of the VIE. The Company’s exposure to credit risk in sponsoring SPEs is limited to our investment in the VIE. VIE creditors have no recourse against our general credit.
As of June 30, 2022 and December 31, 2021, we had 12 and 13 consolidated VIEs, respectively, on our unaudited condensed consolidated balance sheets. The following table presents the assets and liabilities of consolidated VIEs that were included in our Unaudited Condensed Consolidated Balance Sheets.unaudited condensed consolidated balance sheets. The assets in the below table may only be used to settle
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
obligations of consolidated VIEs and were in excess of those obligations as of the dates presented. Additionally, the assets and liabilities in the table below exclude intercompany balances, which eliminate upon consolidation:consolidation.
June 30,December 31,June 30,December 31,
2021202020222021
Assets:Assets:Assets:
Restricted cash and restricted cash equivalentsRestricted cash and restricted cash equivalents$65,366 $76,973 Restricted cash and restricted cash equivalents$32,449 $53,161 
LoansLoans1,091,079 1,468,170 Loans598,998 808,904 
Total assetsTotal assets$1,156,445 $1,545,143 Total assets$631,447 $862,065 
Liabilities:Liabilities:Liabilities:
Accounts payable, accruals and other liabilitiesAccounts payable, accruals and other liabilities$517 $759 Accounts payable, accruals and other liabilities$314 $388 
Debt(1)
Debt(1)
903,899 1,248,822 
Debt(1)
508,012 660,419 
Residual interests classified as debtResidual interests classified as debt112,545 118,298 Residual interests classified as debt54,436 93,682 
Total liabilitiesTotal liabilities$1,016,961 $1,367,879 Total liabilities$562,762 $754,489 
___________________
(1)Debt is presented net of debt issuance costs and debt premiums (discounts).
Nonconsolidated VIEs
We have created and designed personal loan and student loan trusts to transfer associated credit and interest rate risk associated with the loans through the issuance of collateralized notes and residual certificates. We have a variable interest in the nonconsolidated loan trusts, as we own collateralized notes and residual certificates in the loan trusts that absorb variability. We also have continuing, non-controlling involvement with the trusts as the servicer. As servicer, we have the power to perform the
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
activities which most impact the economic performance of the VIE, but since we hold an insignificant financial interest in the trusts, we are not the primary beneficiary. We define an insignificant financial interest as less than 10% of the expected gains and losses of the VIE. This financial interest represents the equity ownership interest in the loan trusts, wherein there is an obligation to absorb losses and the right to receive benefits from residual certificate ownership. The maximum exposure to loss as a result of our involvement with the nonconsolidated VIEVIEs is limited to our investment. There are no liquidity arrangements, guarantees or other commitments by third parties that may affect the fair value or risk of our variable interests in nonconsolidated VIEs.
Personal Loans
As of June 30, 2022 and December 31, 2021, we had investments in 8 and 9 nonconsolidated personal loan VIEs, respectively. We did not establish any personal loan trusts during the six months ended June 30, 2022 and established 1 personal loan trust during the six months ended June 30, 2021 and 1 personal loan trust during the six months ended June 30, 2020, which were not consolidated as of the corresponding balance sheet dates. As of June 30, 2021 and December 31, 2020, we had investments in 7 and 9 nonconsolidated personal loan VIEs, respectively.2021.
We did not provide financial support to any personal loan trusts beyond our initial equity investment during the periods presented. Weand we did 0tnot deconsolidate any personal loan VIEs during the six months ended June 30, 2022 and 2021.
Student Loans
As of each of June 30, 2022 and December 31, 2021, we had investments in 24 nonconsolidated student loan VIEs. We deconsolidated 2 personaldid not establish any student loan VIEstrusts during the six months ended June 30, 2020, which were originally consolidated in 2017.
Student Loans
We2022 and established 3 student loan trusts during the six months ended June 30, 2021, and 3 student loan trusts during the six months ended June 30, 2020, which were not consolidated as of the corresponding balance sheet dates. As of June 30, 2021 and December 31, 2020, we had investments in 23 and 20 nonconsolidated student loan VIEs, respectively.date.
We did not provide financial support to any student loan trusts beyond our initial equity investment during the periods presented. We deconsolidated 1 student loan VIE during the six months ended June 30, 2022. We did 0tnot deconsolidate any student loan VIEs during the six months ended June 30, 2021. We consolidated 1 student loan VIE during the six months ended June 30, 2020 that was also deconsolidated during the period.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the aggregate outstanding value of asset-backed bonds and residual interests owned by the Company in nonconsolidated VIEs which were included in our Unaudited Condensed Consolidated Balance Sheets:as of the dates indicated:
June 30,December 31,June 30,December 31,
2021202020222021
Personal loansPersonal loans$43,257 $71,115 Personal loans$42,238 $62,925 
Student loansStudent loans364,525 425,820 Student loans246,479 311,763 
Securitization investmentsSecuritization investments$407,782 $496,935 Securitization investments$288,717 $374,688 

Note 5.6. Transfers of Financial Assets
We regularly transfer financial assets and account for such transfers as either sales or secured borrowings depending on the facts and circumstances. When a transfer of financial assets qualifies as a sale, in many instances we have continued involvement as the servicer of those financial assets. As we expect the benefits of servicing to be more than just adequate, we recognize a servicing asset. Further, in the case of securitization-related transfers that qualify as sales, we have additional continued involvement as an investor, albeit at insignificant levels relative to the expected gains and losses of the securitization. In instances where a transfer is accounted for as a secured borrowing, we perform servicing (but we do not recognize a servicing asset) and typically maintain a significant investment relative to the expected gains and losses of the securitization. In whole loan sales, we do not have a residual financial interest in the loans, nor do we have any other power over the loans that would constrain us from recognizing a sale. Additionally, we have no repurchase requirements related to transfers of personal loans, student loans and non-FNMAnon-Federal National Mortgage Association (“FNMA”) home loans other than standard origination representations and warranties, for which we record a liability based on expected repurchase obligations. For FNMA home loans, we have customary FNMA repurchase requirements, which do not constrain sale treatment but result in a liability for the expected repurchase requirement.
The following table summarizes our student and personal loan securitization transfers qualifying for sale accounting treatment for the three and six months ended June 30, 2021. There were no loan securitization transfers qualifying for sale accounting treatment during the three and six months ended June 30, 2022.
Three Months Ended June 30,Six Months Ended June 30,
20212021
Student loans
Fair value of consideration received:
Cash$196,223 $696,264 
Securitization investments10,403 36,784 
Servicing assets recognized2,370 31,101 
Total consideration208,996 764,149 
Aggregate unpaid principal balance and accrued interest of loans sold200,379 726,505 
Gain from loan sales$8,617 $37,644 
Personal loans
Fair value of consideration received:
Cash$198,491 $198,491 
Securitization investments10,481 10,481 
Servicing assets recognized1,238 1,238 
Total consideration210,210 210,210 
Aggregate unpaid principal balance and accrued interest of loans sold200,806 200,806 
Gain from loan sales$9,404 $9,404 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes theour whole loan securitization transfers qualifying for sale accounting treatment forsales during the periods indicated. There were no home loan securitization transfers qualifying for sale accounting treatment during any of the periods presented.indicated:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Student loans
Fair value of consideration received:
Cash$196,223 $24,700 $696,264 $2,015,357 
Securitization investments10,403 25,425 36,784 130,807 
Deconsolidation of debt(1)
458,375 458,375 
Servicing assets recognized2,370 4,251 31,101 19,903 
Total consideration208,996 512,751 764,149 2,624,442 
Aggregate unpaid principal balance and accrued interest of loans sold200,379 496,787 726,505 2,540,052 
Gain from loan sales(1)
$8,617 $15,964 $37,644 $84,390 
Personal loans
Fair value of consideration received:
Cash$198,491 $$198,491 $307,819 
Securitization investments10,481 10,481 20,961 
Deconsolidation of debt(1)
272,680 
Servicing assets recognized1,238 1,238 1,644 
Total consideration210,210 210,210 603,104 
Aggregate unpaid principal balance and accrued interest of loans sold200,806 200,806 561,223 
Gain from loan sales(1)
$9,404 $$9,404 $41,881 
_____________________
(1)Deconsolidation of debt reflects the impacts of previously consolidated VIEs that became deconsolidated during the period because we no longer held a significant financial interest in the underlying securitization entity, which can fluctuate from period to period depending on whether we continue to hold a significant financial interest in the underlying securitization entity. See Note 4 for further discussion of deconsolidations. The gain from loan sales excludes losses from deconsolidations of $8,601 for the three months ended June 30, 2020, which was related to student loans, and $13,716 for the six months ended June 30, 2020, of which $5,115 was related to personal loans in the first quarter of 2020. Losses on deconsolidations are presented within noninterest income — securitizations in the Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss).
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Student loans
Fair value of consideration received:
Cash$257,859 $425,369 $806,770 $847,710 
Servicing assets recognized2,991 3,740 8,815 8,598 
Repurchase liabilities recognized(41)(79)(121)(158)
Total consideration260,809 429,030 815,464 856,150 
Aggregate unpaid principal balance and accrued interest of loans sold261,324 412,222 807,611 825,312 
Gain (loss) from loan sales$(515)$16,808 $7,853 $30,838 
Home loans
Fair value of consideration received:
Cash$322,219 $856,317 $681,919 $1,552,514 
Servicing assets recognized4,482 9,367 8,720 15,906 
Repurchase liabilities recognized(315)(1,035)(735)(1,974)
Total consideration326,386 864,649 689,904 1,566,446 
Aggregate unpaid principal balance and accrued interest of loans sold342,952 841,734 708,512 1,519,303 
Gain (loss) from loan sales$(16,566)$22,915 $(18,608)$47,143 
Personal loans
Fair value of consideration received:
Cash$1,163,029 $801,437 $2,181,718 $1,612,689 
Servicing assets recognized7,659 5,078 14,083 11,081 
Repurchase liabilities recognized(2,789)(1,980)(5,087)(4,064)
Total consideration received1,167,899 804,535 2,190,714 1,619,706 
Aggregate unpaid principal balance and accrued interest of loans sold1,129,237 773,194 2,111,092 1,555,723 
Gain from loan sales$38,662 $31,341 $79,622 $63,983 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes the whole loan sales for the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Student loans
Fair value of consideration received:
Cash$425,369 $713,335 $847,710 $938,858 
Servicing assets recognized3,740 7,905 8,598 10,138 
Repurchase liabilities recognized(79)(130)(158)(172)
Total consideration429,030 721,110 856,150 948,824 
Aggregate unpaid principal balance and accrued interest of loans sold412,222 692,548 825,312 911,142 
Gain from loan sales$16,808 $28,562 $30,838 $37,682 
Home loans
Fair value of consideration received:
Cash$856,317 $602,888 $1,552,514 $922,090 
Servicing assets recognized9,367 5,176 15,906 8,283 
Repurchase liabilities recognized(1,035)(670)(1,974)(1,052)
Total consideration864,649 607,394 1,566,446 929,321 
Aggregate unpaid principal balance and accrued interest of loans sold841,734 585,824 1,519,303 898,837 
Gain from loan sales$22,915 $21,570 $47,143 $30,484 
Personal loans
Fair value of consideration received:
Cash$801,437 $217,278 $1,612,689 $716,373 
Servicing assets recognized5,078 1,237 11,081 5,333 
Repurchase liabilities recognized(1,980)(568)(4,064)(1,766)
Total consideration received804,535 217,947 1,619,706 719,940 
Aggregate unpaid principal balance and accrued interest of loans sold773,194 206,947 1,555,723 688,275 
Gain from loan sales$31,341 $11,000 $63,983 $31,665 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents information as of the dates indicated about the unpaid principal balances of transferred loans that are not recorded in our Unaudited Condensed Consolidated Balance Sheets,unaudited condensed consolidated balance sheets, but with which we have a continuing involvement through our servicing agreements:
Student LoansHome LoansPersonal LoansTotalStudent LoansHome LoansPersonal LoansTotal
June 30, 2021
June 30, 2022June 30, 2022
Loans in repaymentLoans in repayment$10,867,632 $3,668,950 $4,743,024 $19,279,606 Loans in repayment$8,911,840 $4,971,034 $5,291,541 $19,174,415 
Loans in-school/grace/defermentLoans in-school/grace/deferment23,851 23,851 Loans in-school/grace/deferment39,721 — — 39,721 
Loans in forbearanceLoans in forbearance55,300 24,097 13,104 92,501 Loans in forbearance46,176 14,092 542 60,810 
Loans in delinquencyLoans in delinquency84,636 7,734 79,537 171,907 Loans in delinquency102,946 8,565 100,602 212,113 
Total loans servicedTotal loans serviced$11,031,419 $3,700,781 $4,835,665 $19,567,865 Total loans serviced$9,100,683 $4,993,691 $5,392,685 $19,487,059 
December 31, 2020
December 31, 2021December 31, 2021
Loans in repaymentLoans in repayment$12,059,702 $2,629,015 $4,796,404 $19,485,121 Loans in repayment$9,852,957 $4,575,001 $5,138,299 $19,566,257 
Loans in-school/grace/defermentLoans in-school/grace/deferment26,158 26,158 Loans in-school/grace/deferment37,949 — — 37,949 
Loans in forbearanceLoans in forbearance275,659 46,357 35,677 357,693 Loans in forbearance44,833 40,353 1,120 86,306 
Loans in delinquencyLoans in delinquency91,424 8,493 110,640 210,557 Loans in delinquency112,885 7,465 75,275 195,625 
Total loans servicedTotal loans serviced$12,452,943 $2,683,865 $4,942,721 $20,079,529 Total loans serviced$10,048,624 $4,622,819 $5,214,694 $19,886,137 
The following table presents additional information during the periods indicated about the servicing cash flows received and net charge-offs related to transferred loans with which we have a continuing involvement during the periods indicated:involvement:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20212020202120202022202120222021
Student loansStudent loansStudent loans
Servicing fees collectedServicing fees collected$14,269 $14,378 $23,294 $26,125 Servicing fees collected$11,045 $14,269 $20,213 $23,294 
Charge-offs, net of recoveries(1)
Charge-offs, net of recoveries(1)
4,651 2,646 7,704 8,445 
Charge-offs, net of recoveries(1)
9,192 4,651 17,412 7,704 
Home LoansHome LoansHome Loans
Servicing fees collectedServicing fees collected1,918 959 3,531 1,773 Servicing fees collected$2,930 $1,918 $5,566 $3,531 
Charge-offs, net of recoveries
Personal LoansPersonal LoansPersonal Loans
Servicing fees collectedServicing fees collected7,785 11,099 17,275 23,601 Servicing fees collected$8,951 $7,785 $17,588 $17,275 
Charge-offs, net of recoveries(1)
Charge-offs, net of recoveries(1)
28,359 52,069 66,176 117,994 
Charge-offs, net of recoveries(1)
23,908 28,359 41,046 66,176 
TotalTotalTotal
Servicing fees collectedServicing fees collected$23,972 $26,436 $44,100 $51,499 Servicing fees collected$22,926 $23,972 $43,367 $44,100 
Charge-offs, net of recoveriesCharge-offs, net of recoveries$33,010 $54,715 $73,880 $126,439 Charge-offs, net of recoveries33,100 33,010 58,458 73,880 
_____________________
(1)Student loan and personal loan charge-offs, net of recoveries, are impacted by the timing of charge-off sales performed on behalf of the purchasers of our loans, which lower the net amount disclosed. For student loans, charge-off sales were meaningfully higher in the 2020 periods relative to the 2021 periods. For personal loans, the impact of charge-off sales was not meaningful to the period-over-period comparison presented.

Note 6.7. Allowance for Credit Losses
We measure our allowance for credit losses on accounts receivable under ASC 326, which primarily relates to Galileo,our Technology Platform segment, and on loans measured at amortized cost, including credit card as well as commercial and consumer banking loans under ASC 326.acquired in the Bank Merger. Given our methods of collecting funds on servicing receivables, our historical experience of infrequent write offs, and that we have not observed meaningful changes in our counterparties’ abilities to pay, we determined that the future exposure to credit losses on servicing related receivables was immaterial.
The following table summarizes the activity in the balances of allowance for credit losses on accounts receivable and credit card loans during the periods indicated. There was no activity in the balances of allowance for credit losses for these asset
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
classesThe following table summarizes the activity in the balances of allowance for credit losses during the three and six months ended June 30, 2020.
Accounts Receivable(1)
Credit Card Loans(1)
Balance at March 31, 2021$919 $171 
Provision for expected losses645 526 
Write-offs charged against the allowance(334)(6)
Balance at June 30, 2021$1,230 $691 
Balance at December 31, 2020$562 $219 
Provision for expected losses1,780 526 
Write-offs charged against the allowance(1,112)(54)
Balance at June 30, 2021$1,230 $691 
periods indicated:
Accounts Receivable(1)
Credit Card(1)
Commercial and Consumer Banking(1)
Three Months Ended June 30, 2022
Balance at March 31, 2022$1,652 $16,500 $1,366 
Provision for credit losses(2)
1,112 10,265 (162)
Write-offs charged against the allowance(3)
(44)(4,791)— 
Balance at June 30, 2022$2,720 $21,974 $1,204 
Three Months Ended June 30, 2021
Balance at March 31, 2021$919 $171 $— 
Provision for credit losses(2)
645 526 — 
Write-offs charged against the allowance(334)(6)— 
Balance at June 30, 2021$1,230 $691 $— 
Six Months Ended June 30, 2022
Balance at December 31, 2021$2,292 $7,037 $— 
Provision for credit losses(2)
521 22,242 822 
Allowance for PCD loans(4)
— — 382 
Write-offs charged against the allowance(3)
(93)(7,305)— 
Balance at June 30, 2022$2,720 $21,974 $1,204 
Six Months Ended June 30, 2021
Balance at December 31, 2020$562 $219 $— 
Provision for credit losses(2)
1,780 526 — 
Write-offs charged against the allowance(1,112)(54)— 
Balance at June 30, 2021$1,230 $691 $— 
_____________________
(1)Accounts receivable balances, net of allowance for credit losses, are presented within other assets in the Unaudited Condensed Consolidated Balance Sheets. Loansunaudited condensed consolidated balance sheets. Credit card and commercial and consumer banking loans measured at amortized cost, including credit card loans, net of allowance for credit losses, are presented within loans.in the unaudited condensed consolidated balance sheets.
(2)The provision for credit losses on accounts receivable is presented within noninterest expense—general and administrative in the unaudited condensed consolidated statements of operations and comprehensive income (loss). During the three and six months ended June 30, 2022, recoveries of amounts previously reserved related to accounts receivable were $368 and $1,760, respectively. During the three and six months ended June 30, 2021, recoveries of amounts previously reserved related to accounts receivable were $199 and $746, respectively. The provision for credit losses on credit card and commercial and consumer banking loans is presented within noninterest expense—provision for credit losses. There were immaterial recoveries of credit card losses during the three and six months ended June 30, 2022 and 2021, and immaterial recoveries on the commercial and consumer banking portfolio through June 30, 2022.
(3)The increases in credit card write-offs charged against the allowance during the three and six months ended June 30, 2022 were commensurate with our increased loan portfolio combined with elevated loss rates.
(4)We measured a PCD allowance for the loans acquired in the Bank Merger upon acquisition, which resulted in a gross-up to the allowance for credit losses, but had no impact on earnings.

Credit card: Accrued interest receivables written off during the three and six months ended June 30, 2022 were $834 and $1,285, respectively. Accrued interest receivables written off during the three and six months ended June 30, 2021 were immaterial.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 7.8. Fair Value Measurements
The following table summarizes,tables summarize, by level within the fair value hierarchy, the carrying amounts and estimated fair values of our assets and liabilities (i) measured at fair value on a recurring basis, (ii) measured at fair value on a nonrecurring basis, or (iii) disclosed but not carried at fair value in the Unaudited Condensed Consolidated Balance Sheetsunaudited condensed consolidated balance sheets as of the dates presented.presented:
June 30, 2021December 31, 2020
LevelCarrying
Value
Fair
Value
Carrying
Value
Fair
Value
Assets
Cash and cash equivalents(1)
1$461,920 $461,920 $872,582 $872,582 
Restricted cash and restricted cash equivalents(1)
1306,533 306,533 450,846 450,846 
Student loans(2)
32,739,493 2,739,493 2,866,459 2,866,459 
Home loans(2)
3182,313 182,313 179,689 179,689 
Personal loans(2)
31,763,542 1,763,542 1,812,920 1,812,920 
Credit card loans(1)
342,167 44,292 3,723 3,723 
Commercial loan(1)
316,512 16,512 
Servicing rights(2)
3159,767 159,767 149,597 149,597 
Asset-backed bonds(2)(7)
2264,682 264,682 357,411 357,411 
Residual investments(2)(7)
3143,100 143,100 139,524 139,524 
Non-securitization investments – ETFs and common stock(2)(10)(11)
14,879 4,879 6,850 6,850 
Non-securitization investments – other(3)
33,315 3,315 1,147 1,147 
Interest rate lock commitments(2)(5)
37,760 7,760 15,620 15,620 
Total assets$6,079,471 $6,081,596 $6,872,880 $6,872,880 
Liabilities
Debt(1)
2$2,319,918 $2,365,092 $4,798,925 $4,851,658 
Residual interests classified as debt(2)
3112,545 112,545 118,298 118,298 
Warrant liabilities – Series H warrants(2)(8)
339,959 39,959 
Warrant liabilities – SoFi Technologies warrants(2)(9)
1239,343 239,343 
Derivative liabilities(2)(4)
1348 348 2,008 2,008 
Interest rate swaps(2)(6)
2733 733 947 947 
ETF short positions(2)(10)
12,640 2,640 5,241 5,241 
Total liabilities$2,675,527 $2,720,701 $4,965,378 $5,018,111 
June 30, 2022
Fair Value
Carrying ValueLevel 1Level 2Level 3Total
Assets
Cash and cash equivalents(1)
$707,302 $707,302 $— $— $707,302 
Restricted cash and restricted cash equivalents(1)
291,631 291,631 — — 291,631 
Investments in AFS debt securities(2)(4)
197,933 137,388 60,545 — 197,933 
Loans at fair value(2)
7,959,382 — — 7,959,382 7,959,382 
Loans at amortized cost(1)
253,112 — — 264,348 264,348 
Servicing rights(2)
176,964 — — 176,964 176,964 
Asset-backed bonds(2)(5)
193,739 — 193,739 — 193,739 
Residual investments(2)(5)
94,978 — — 94,978 94,978 
Non-securitization investments – other(3)
22,780 — — 22,780 22,780 
Third party warrants(2)(6)
766 — — 766 766 
Derivative assets(2)(7)(8)
2,243 2,243 — — 2,243 
Purchase price earn-out(2)(9)
625 — — 625 625 
IRLCs(2)(10)
1,120 — — 1,120 1,120 
Interest rate caps(2)(8)
3,987 — 3,987 — 3,987 
Digital assets safeguarding asset(2)(11)
112,010 — 112,010 — 112,010 
Total assets$10,018,572 $1,138,564 $370,281 $8,520,963 $10,029,808 
Liabilities
Time deposits(1)
$18,474 $— $18,455 $— $18,455 
Debt(1)
3,723,561 783,600 2,556,006 — 3,339,606 
Residual interests classified as debt(2)
54,436 — — 54,436 54,436 
Derivative liabilities(2)(7)(8)
25,716 259 25,457 — 25,716 
Student loan commitments(2)(10)
254 — — 254 254 
Digital assets safeguarding liability(2)(11)
112,010 — 112,010 — 112,010 
Total liabilities$3,934,451 $783,859 $2,711,928 $54,690 $3,550,477 

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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
December 31, 2021
Fair Value
Carrying ValueLevel 1Level 2Level 3Total
Assets
Cash and cash equivalents(1)
$494,711 $494,711 $— $— $494,711 
Restricted cash and restricted cash equivalents(1)
273,726 273,726 — — 273,726 
Investments in AFS debt securities(2)(4)
194,907 129,835 65,072 — 194,907 
Loans at fair value(2)
5,952,972 — — 5,952,972 5,952,972 
Loans at amortized cost(1)
115,912 — — 118,412 118,412 
Servicing rights(2)
168,259 — — 168,259 168,259 
Asset-backed bonds(2)(5)
253,669 — 253,669 — 253,669 
Residual investments(2)(5)
121,019 — — 121,019 121,019 
Non-securitization investments – ETFs(2)
1,486 1,486 — — 1,486 
Non-securitization investments – other(3)
6,054 — — 6,054 6,054 
Third party warrants(2)(6)
1,369 — — 1,369 1,369 
Derivative assets(2)(7)(8)
5,444 — 5,444 — 5,444 
Purchase price earn-out(2)(9)
4,272 — — 4,272 4,272 
IRLCs(2)(10)
3,759 — — 3,759 3,759 
Student loan commitments(2)(10)
2,220 — — 2,220 2,220 
Interest rate caps(2)(8)
493 — 493 — 493 
Total assets$7,600,272 $899,758 $324,678 $6,378,336 $7,602,772 
Liabilities
Debt(1)
$3,947,983 $1,240,560 $2,807,253 $— $4,047,813 
Residual interests classified as debt(2)
93,682 — — 93,682 93,682 
Derivative liabilities(2)(7)(8)
864 196 668 — 864 
Total liabilities$4,042,529 $1,240,756 $2,807,921 $93,682 $4,142,359 
_____________________
(1)Disclosed but not carried at fair value. The carrying value of our debt is net of unamortized discounts and debt issuance costs. The fair value of our convertible notes issued in October 2021 was classified as Level 1, as it was based on an observable market quote. The fair values of our warehouse facility debt, revolving credit facility debt financing arrangements assumed in the Galileo acquisition and credit card loans were based on
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
market factors and credit factors specific to us.these financial instruments. The fair value of our securitization debt was valued using a discounted cash flow model, with key inputs relating to the underlying contractual coupons, terms, discount rate and expectations for defaults and prepayments. The fair value of our commercial and consumer banking loans was determined using a discounted cash flow model with key inputs relating to the underlying contractual coupons, terms, discount rate and expectations for defaults. The carrying amounts of our cash and cash equivalents and restricted cash and restricted cash equivalents approximate their fair values due to the short-term maturities and highly liquid nature of these accounts. The fair value of our time-based deposits is estimated by a discounted cash flow method using rates currently offered for deposits of similar remaining maturities.
(2)Measured at fair value on a recurring basis.
(3)Measured at fair value on a nonrecurring basis.
(4)Derivative liabilitiesInvestments in AFS debt securities were classified as Level 1 are based on broker quotesor Level 2. The Level 1 investments utilize quoted prices in active markets and represent economic hedges of loan fair values. Gross derivative liabilities included herein are subject to master netting arrangements. See Note 1 for additional information on our master netting arrangements, including the amounts netted against these gross derivative liabilities.
(5)IRLCs are classified as Level 3 because of our reliance on an assumed loan funding probability, which is based on our internal historical experience with home loans similar to those in the pipeline on the measurement date.
(6)Interest rate swaps are classified asactively traded markets. The Level 2 because these financial instruments do not trade in active markets with observable prices, butinvestments rely onupon observable inputs other than quoted prices. Interest rate swapsprices, dealer quotes in markets that are valued using the three-month LIBOR swap yield curve, which is an observable inputnot active and implied pricing derived from an active market.new issuances of similar securities. See Note 3 for additional information.
(7)(5)These assets represent the carrying value of our holdings in VIEs wherein we were not deemed the primary beneficiary. As we do not provide financial support beyond our initial equity investment, our maximum exposure to loss as a result of our involvement with nonconsolidated VIEs is limited to the investment amount. See Note 45 for additional information.
(6)The key unobservable assumption used in the fair value measurement of the third party warrants is the price of the stock underlying the warrants. The fair value is measured as the difference between the stock price and the strike price of the warrants. As the strike price is insignificant, we concluded that the impact of time value on the fair value measure was immaterial.
(7)For certain derivative instruments for which an enforceable master netting agreement exists, we elected to net derivative assets and derivative liabilities by counterparty. These instruments are presented on a gross basis herein. See Note 1 for additional information.
(8)In conjunction with the Closing of the Business Combination, we measured the final fair value of the Series H warrants and subsequently reclassified them into permanent equity. Therefore, we will not measure the Series H warrants at fair value on an ongoing basis, subsequent to May 28, 2021. See Note 9 for additional information on our historical Series H warrantDerivative liabilities including inputs to the valuation.
(9)SoFi Technologies warrants include an aggregate 28,125,000 public warrants and private placement warrants assumed in the Business Combination, which are classified as Level 1 due to the reliance upon an observable market quote in an active market. See “—Warrant Liabilities – SoFi Technologies Warrants” in this Note 7 for additional information.
(10)ETF short positions classified as Level 1 are based on quoted pricesbroker quotes in actively tradedactive markets and serve as anrepresent economic hedge to our non-securitization investments in exchange-traded funds.
(11)Common stock held on our Unaudited Condensed Consolidated Balance Sheets is composedhedges of fractional shares to facilitate member trading in fractional shares in various companies through a SoFi Invest account, as well as common stock held at 8 Limited, which functions as a clearing broker in Hong Kong. These assetseither loans or securitization investment fair values. Interest rate swaps and interest rate caps are classified as Level 12, because these financial instruments do not trade in active markets with observable prices, but rely on observable inputs other than quoted prices. As of June 30, 2022, interest rate swaps and interest rate caps were valued using the overnight Secured Overnight Financing Rate (“SOFR”) curve and the implied volatilities suggested by the SOFR rate curve. As of December 31, 2021, interest rate swaps were valued using the three-month LIBOR swap yield curve. These were determined to be observable inputs from active markets.
(9)The purchase price earn-out provision is classified as Level 3 because of our reliance on unobservable inputs, such as conditional prepayment rates, annual default rates and discount rates.
(10)IRLCs and student loan commitments are classified as Level 3 because of our reliance on assumed loan funding probabilities. The assumed probabilities are based on our internal historical experience with home loans and student loans similar to those in the use offunding pipelines on the measurement date.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(11)The digital assets safeguarding liability and corresponding safeguarding asset are classified as Level 2, because they do not trade in active markets, and are valued using quoted prices in actively traded markets.on an active exchange that has been identified as the principal market for the underlying digital assets that are being held by our third-party custodians for the benefit of our members.

Loans
The following key unobservable assumptions were used in the fair value measurement of our loans as of the dates indicated:
June 30, 2021December 31, 2020June 30, 2022December 31, 2021
RangeWeighted AverageRangeWeighted AverageRangeWeighted AverageRangeWeighted Average
Student loansStudent loansStudent loans
Conditional prepayment rateConditional prepayment rate16.6% – 25.5%19.3%15.8% – 33.3%18.4%Conditional prepayment rate16.9% – 25.3%20.2%16.5% – 26.3%19.2%
Annual default rateAnnual default rate0.2% – 3.5%0.4%0.2% – 4.9%0.4%Annual default rate0.2% – 4.4%0.4%0.2% – 4.2%0.4%
Discount rateDiscount rate1.7% – 7.2%3.0%1.1% – 7.1%3.3%Discount rate3.2% – 8.0%3.6%1.9% – 7.1%2.9%
Home loansHome loansHome loans
Conditional prepayment rateConditional prepayment rate3.4% – 15.4%12.5%4.4% – 17.6%14.9%Conditional prepayment rate2.5% – 7.9%7.3%4.8% – 16.4%12.4%
Annual default rateAnnual default rate0.1% – 3.6%0.1%0.1% – 4.9%0.1%Annual default rate0.1% – 0.4%0.1%0.1% – 0.2%0.1%
Discount rateDiscount rate2.1% – 12.0%2.3%1.3% – 10.0%1.6%Discount rate4.5% – 13.0%4.8%2.5% – 13.0%2.6%
Personal loansPersonal loansPersonal loans
Conditional prepayment rateConditional prepayment rate14.7% – 33.2%20.0%14.5% – 23.2%18.1%Conditional prepayment rate16.1% – 43.8%19.1%18.4% – 37.7%20.5%
Annual default rateAnnual default rate3.7% – 32.1%4.2%3.3% – 33.8%4.2%Annual default rate4.3% – 35.1%4.6%4.2% – 30.0%4.4%
Discount rateDiscount rate4.4% – 8.3%4.9%5.0% – 10.7%6.0%Discount rate5.1% – 9.4%5.4%3.9% – 7.0%4.0%
The key assumptions included in the above table are defined as follows:
Conditional prepayment rate — The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Annual default rate — The annualized rate of borrowers who do not make loan payments on time. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Discount rate — The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the loans. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
See Note 34 for additional loan fair value disclosures.
Servicing Rights
Servicing rights for student loans and personal loans do not trade in an active market with readily observable prices. Similarly, home loan servicing rights infrequently trade in an active market. At the time of the underlying loan sale or the assumption of servicing rights, the fair value of servicing rights is determined using a discounted cash flow methodology based on observable and unobservable inputs. Management classifies servicing rights as Level 3 due to the use of significant unobservable inputs in the fair value measurement.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following key unobservable inputs were used in the fair value measurement of our classes of servicing rights as of the dates presented:
June 30, 2021December 31, 2020June 30, 2022December 31, 2021
RangeWeighted AverageRangeWeighted AverageRangeWeighted AverageRangeWeighted Average
Student loansStudent loansStudent loans
Market servicing costsMarket servicing costs0.1% – 0.2%0.1%0.1% – 0.2%0.1%Market servicing costs0.1% – 0.2%0.1%0.1% – 0.2%0.1%
Conditional prepayment rateConditional prepayment rate14.7% – 25.1%20.8%13.8% – 24.7%18.7%Conditional prepayment rate15.1% – 23.3%19.1%15.2% – 25.6%20.4%
Annual default rateAnnual default rate0.2% – 4.2%0.4%0.2% – 4.8%0.4%Annual default rate0.2% – 4.3%0.4%0.2% – 4.3%0.4%
Discount rateDiscount rate7.3% – 7.3%7.3%7.3% – 7.3%7.3%Discount rate7.3% – 7.3%7.3%7.3% – 7.3%7.3%
Home loansHome loansHome loans
Market servicing costsMarket servicing costs0.1% – 0.1%0.1%0.1% – 0.1%0.1%Market servicing costs0.1% – 0.1%0.1%0.1% – 0.1%0.1%
Conditional prepayment rateConditional prepayment rate10.9% – 18.1%12.9%13.9% – 20.3%16.5%Conditional prepayment rate5.0% – 11.2%5.2%10.0% – 16.4%11.5%
Annual default rateAnnual default rate0.1% – 0.8%0.1%0.1% – 0.1%0.1%Annual default rate0.1% – 0.1%0.1%0.1% – 0.2%0.1%
Discount rateDiscount rate8.5% – 8.5%8.5%10.0% – 10.0%10.0%Discount rate8.0% – 8.0%8.0%7.5% – 7.5%7.5%
Personal loansPersonal loansPersonal loans
Market servicing costsMarket servicing costs0.2% – 0.9%0.3%0.2% – 0.7%0.3%Market servicing costs0.2% – 1.3%0.3%0.2% – 1.1%0.2%
Conditional prepayment rateConditional prepayment rate17.8% – 37.7%24.9%16.2% – 26.1%19.1%Conditional prepayment rate17.0% – 44.0%25.1%22.5% – 41.4%26.0%
Annual default rateAnnual default rate2.9% – 6.7%4.9%3.1% – 7.5%5.5%Annual default rate3.3% – 7.0%4.5%3.2% – 7.0%4.4%
Discount rateDiscount rate7.3% – 7.3%7.3%7.3% – 7.3%7.3%Discount rate7.3% – 7.3%7.3%7.3% – 7.3%7.3%
The key assumptions included in the above table are defined as follows:
Market servicing costs — The fee a willing market participant, which we validate through actual third-party bids for our servicing, would require for the servicing of student loans, home loans and personal loans with similar characteristics as those in our serviced portfolio. An increase in the market servicing cost, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Conditional prepayment rate — The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Annual default rate — The annualized rate of default within the total serviced loan balance. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Discount rate — The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the servicing rights. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the estimated decrease to the fair value of our servicing rights as of the dates indicated if the key assumptions had each of the below adverse changes:
June 30, 2021December 31, 2020June 30, 2022December 31, 2021
Market servicing costsMarket servicing costsMarket servicing costs
2.5 basis points increase2.5 basis points increase$(10,649)$(10,472)2.5 basis points increase$(11,074)$(10,822)
5.0 basis points increase5.0 basis points increase(20,787)(20,944)5.0 basis points increase(22,191)(21,644)
Conditional prepayment rateConditional prepayment rateConditional prepayment rate
10% increase10% increase$(6,189)$(5,430)10% increase$(5,442)$(6,260)
20% increase20% increase(12,337)(10,230)20% increase(10,780)(12,031)
Annual default rateAnnual default rateAnnual default rate
10% increase10% increase$(192)$(336)10% increase$(215)$(205)
20% increase20% increase(379)(681)20% increase(428)(408)
Discount rateDiscount rateDiscount rate
100 basis points increase100 basis points increase$(3,417)$(2,986)100 basis points increase$(4,810)$(3,782)
200 basis points increase200 basis points increase(6,650)(5,820)200 basis points increase(9,408)(7,349)

The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. The effect on fair value of a variation in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the effect of an adverse variation in a particular assumption on the fair value of our servicing rights is calculated while holding the other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in the Company’s servicing rights, which are measured at fair value on a recurring basis. Servicing rights are initially measured at fair value and recognized as a component of the gain or loss from sales of loans and the initial capitalization is reported within noninterest income — loan origination and sales in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). Subsequent changes in the fair value of servicingbasis:
Student LoansHome LoansPersonal LoansTotal
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$85,957 $59,585 $27,963 $173,505 
Recognition of servicing from transfers of financial assets2,991 4,482 7,659 15,132 
Servicing rights assumed from third parties— — 1,317 1,317 
Derecognition of servicing via loan purchases(31)— (146)(177)
Change in valuation inputs or other assumptions5,707 1,202 2,189 9,098 
Realization of expected cash flows and other changes(9,705)(3,103)(9,103)(21,911)
Fair value as of June 30, 2022$84,919 $62,166 $29,879 $176,964 
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$106,338 $32,038 $22,864 $161,240 
Recognition of servicing from transfers of financial assets6,110 9,367 6,316 21,793 
Derecognition of servicing via loan purchases(392)— (188)(580)
Change in valuation inputs or other assumptions(387)(1,783)1,946 (224)
Realization of expected cash flows and other changes(12,068)(2,065)(8,329)(22,462)
Fair value as of June 30, 2021$99,601 $37,557 $22,609 $159,767 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$90,003 $50,533 $27,723 $168,259 
Recognition of servicing from transfers of financial assets8,815 8,720 14,083 31,618 
Servicing rights assumed from third parties— — 1,946 1,946 
Derecognition of servicing via loan purchases(1,072)— (515)(1,587)
Change in valuation inputs or other assumptions6,999 8,942 4,737 20,678 
Realization of expected cash flows and other changes(19,826)(6,029)(18,095)(43,950)
Fair value as of June 30, 2022$84,919 $62,166 $29,879 $176,964 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$100,637 $23,914 $25,046 $149,597 
Recognition of servicing from transfers of financial assets39,699 15,906 12,319 67,924 
Derecognition of servicing via loan purchases(392)— (188)(580)
Change in valuation inputs or other assumptions(16,115)1,546 2,236 (12,333)
Realization of expected cash flows and other changes(24,228)(3,809)(16,804)(44,841)
Fair value as of June 30, 2021$99,601 $37,557 $22,609 $159,767 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
rights are reported within noninterest income — servicing in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).
Student LoansHome LoansPersonal LoansTotal
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$106,338 $32,038 $22,864 $161,240 
Recognition of servicing from transfers of financial assets6,110 9,367 6,316 21,793 
Derecognition of servicing via loan purchases(392)(188)(580)
Change in valuation inputs or other assumptions(387)(1,783)1,946 (224)
Realization of expected cash flows and other changes(12,068)(2,065)(8,329)(22,462)
Fair value as of June 30, 2021$99,601 $37,557 $22,609 $159,767 
Three Months Ended June 30, 2020
Fair value as of March 31, 2020$147,790 $14,440 $47,689 $209,919 
Recognition of servicing from transfers of financial assets12,156 5,176 1,237 18,569 
Change in valuation inputs or other assumptions(17,189)(620)(911)(18,720)
Realization of expected cash flows and other changes(13,243)(1,009)(11,492)(25,744)
Fair value as of June 30, 2020$129,514 $17,987 $36,523 $184,024 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$100,637 $23,914 $25,046 $149,597 
Recognition of servicing from transfers of financial assets39,699 15,906 12,319 67,924 
Derecognition of servicing via loan purchases(392)(188)(580)
Change in valuation inputs or other assumptions(16,115)1,546 2,236 (12,333)
Realization of expected cash flows and other changes(24,228)(3,809)(16,804)(44,841)
Fair value as of June 30, 2021$99,601 $37,557 $22,609 $159,767 
Six Months Ended June 30, 2020
Fair value as of January 1, 2020$138,582 $13,181 $49,855 $201,618 
Recognition of servicing from transfers of financial assets30,041 8,283 6,977 45,301 
Derecognition of servicing via loan purchases(221)(221)
Change in valuation inputs or other assumptions(12,608)(1,577)2,524 (11,661)
Realization of expected cash flows and other changes(26,280)(1,900)(22,833)(51,013)
Fair value as of June 30, 2020$129,514 $17,987 $36,523 $184,024 
Asset-Backed Bonds
The fair value of asset-backed bonds is determined using a discounted cash flow methodology. Management classifies asset-backed bonds as Level 2 due to the use of quoted prices for similar assets in markets that are not active, as well as certain factors specific to us. The following key inputs were used in the fair value measurement of our asset-backed bonds as of the dates indicated:
June 30, 20212022December 31, 20202021
Discount rate (range)0.6%1.6%3.1%5.0%0.8%0.6%4.0%3.7%
Conditional prepayment rate (range)21.2%19.4%28.6%33.0%18.8%19.5%21.9%32.2%
As of the dates indicated, the fair value of our asset-backed bonds was not materially impacted by default assumptions on the underlying securitization loans, as the subordinate residual interests by design, are expected to absorb all estimated losses based on our default assumptions for the respective periods.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Residual Investments and Residual Interests Classified as Debt
Residual investments and residual interests classified as debt do not trade in active markets with readily observable prices, and there is limited observable market data for reference. The fair values of residual investments and residual interests classified as debt are determined using a discounted cash flow methodology. Management classifies residual investments and residual interests classified as debt as Level 3 due to the use of significant unobservable inputs in the fair value measurements.
The following key unobservable inputs were used in the fair value measurements of our residual investments and residual interests classified as debt as of the dates indicated:
June 30, 2021December 31, 2020June 30, 2022December 31, 2021
RangeWeighted AverageRangeWeighted AverageRangeWeighted AverageRangeWeighted Average
Residual investmentsResidual investmentsResidual investments
Conditional prepayment rateConditional prepayment rate18.6% – 28.6%22.9%18.8% – 22.3%20.2%Conditional prepayment rate19.2% – 35.6%21.6%19.5% – 33.6%23.0%
Annual default rateAnnual default rate0.3% – 6.2%0.8%0.3% – 6.2%0.7%Annual default rate0.3% – 5.3%0.9%0.3% – 5.7%0.9%
Discount rateDiscount rate2.6% – 12.5%4.2%3.0% – 18.5%6.2%Discount rate3.9% – 10.5%5.4%2.6% – 10.5%4.4%
Residual interests classified as debtResidual interests classified as debtResidual interests classified as debt
Conditional prepayment rateConditional prepayment rate19.7% – 35.7%27.2%19.5% – 24.8%21.4%Conditional prepayment rate19.1% – 50.7%30.2%20.0% – 41.8%31.5%
Annual default rateAnnual default rate0.5% – 6.1%3.4%0.4% – 6.4%3.1%Annual default rate0.5% – 5.8%2.7%0.5% – 5.6%3.2%
Discount rateDiscount rate6.8% – 12.5%7.7%8.5% – 18.0%10.8%Discount rate6.0% – 9.5%6.4%5.0% – 9.5%5.7%
The key assumptions included in the above table are defined as follows:
Conditional prepayment rate — The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period for the pool of loans in the securitization. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Annual default rate — The annualized rate of borrowers who fail to remain current on their loans for the pool of loans in the securitization. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Discount rate — The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the residual investments and residual interests classified as debt. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in the residual investments and residual interests classified as debt, which are both measured at fair value on a recurring basis. We record changes in fair value within noninterest income — income—securitizations in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss), a portion of which is subsequently reclassified to interest expense—securitizations and warehouses for residual interests classified as debt and to interest income—securitizations for residual investments, but does not impact the liability or asset balance, respectively.
Residual InvestmentsResidual Interests Classified as Debt
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$106,677 $70,532 
Change in valuation inputs or other assumptions(1)
290 2,662 
Payments(11,989)(18,758)
Fair value as of June 30, 2022$94,978 $54,436 
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$150,961 $114,882 
Additions11,787 2,170 
Change in valuation inputs or other assumptions(1)
3,355 5,717 
Payments(23,003)(10,224)
Fair value as of June 30, 2021$143,100 $112,545 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$121,019 $93,682 
Change in valuation inputs or other assumptions(1)
1,052 5,625 
Payments(2)
(27,093)(44,871)
Fair value as of June 30, 2022$94,978 $54,436 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$139,524 $118,298 
Additions38,168 2,170 
Change in valuation inputs or other assumptions(1)
6,852 13,668 
Payments(2)
(41,444)(21,591)
Fair value as of June 30, 2021$143,100 $112,545 
___________________
(1)For residual investments, the estimated amounts of gains and losses included in earnings attributable to changes in instrument-specific credit risk were immaterial during the periods presented.
(2)Payments of residual investments included residual investment sales of $220 and $220 during the three and six months ended June 30, 2022, respectively, and $2,676 and $2,676 during the three and six months ended June 30, 2021, respectively.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
subsequently reclassified to interest expense — securitizationsLoan Commitments
We classify student loan commitments as Level 3 because the assets do not trade in an active market with readily observable prices and, warehouses for residual interests classified as debtsuch, our valuations utilize significant unobservable inputs. Additionally, we classify IRLCs as Level 3, as our IRLCs are inherently uncertain and to interest income — securitizations for residual investments, but does not impact the liability or asset balance, respectively.
Residual InvestmentsResidual Interests Classified as Debt
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$150,961 $114,882 
Additions11,787 2,170 
Change in valuation inputs or other assumptions(1)
3,355 5,717 
Payments(23,003)(10,224)
Fair value as of June 30, 2021$143,100 $112,545 
Three Months Ended June 30, 2020
Fair value as of March 31, 2020$248,691 $186,109 
Additions1,300 
Change in valuation inputs or other assumptions(1)
4,224 2,578 
Payments(25,585)(23,021)
Fair value as of June 30, 2020$228,630 $165,666 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$139,524 $118,298 
Additions38,168 2,170 
Change in valuation inputs or other assumptions(1)
6,852 13,668 
Payments(41,444)(21,591)
Fair value as of June 30, 2021$143,100 $112,545 
Six Months Ended June 30, 2020
Fair value as of January 1, 2020$262,880 $271,778 
Additions10,708 
Change in valuation inputs or other assumptions(1)
3,150 17,514 
Payments(48,108)(51,600)
Derecognition upon achieving true sale accounting treatment— (72,026)
Fair value as of June 30, 2020$228,630 $165,666 
___________________
(1)For residual investments, the estimated amount of gains (losses) included in earnings attributable to changes in instrument-specific credit risk were $38 and $(143) during the three months ended June 30, 2021 and 2020, respectively, and $(208) and $(1,031) during the six months ended June 30, 2021 and 2020, respectively. The gains (losses) attributable to instrument-specific credit risk were estimated by incorporating our current default and loss severity assumptions for the residual investments. These assumptions are based on historical performance, market trends and performance expectations over the term of the underlying instrument.
Interest Rate Lock Commitments
As part of our home loan origination activities, we commit to interest rate terms prior to completing the home loan origination process. These interest rate commitments are “locked”, despite changes in interest rates between the time of home loan application approval and loan closure. Givenunobservable given that a home loan origination is contingent on a plethora of factors,factors. The following key unobservable inputs were used in the fair value measurements of our IRLCs are inherently uncertain. We account forand student loan commitments as of the dates indicated:
June 30, 2022December 31, 2021
RangeWeighted AverageRangeWeighted Average
IRLCs
Loan funding probability(1)
26.0% – 56.0%53.9%75.0% – 75.0%75.0%
Student loan commitments
Loan funding probability(1)
95.0% – 95.0%95.0%95.0% – 95.0%95.0%
___________________
(1)The probability of honoring an IRLC using an assumedIRLCs and student loan funding probability,commitments, which isreflects the percentage likelihood that an approved loan application will close based on historical experience. A significant difference
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
between the actual funded rate and the assumed funded rate at the measurement date could result in a significantly higher or lower fair value measurement. Our key valuation inputmeasurement of our IRLCs and student loan commitments. The aggregate amount of student loans we committed to fund was as follows$34,668 as of June 30, 2022. See Note 1 under “Derivative Financial Instruments” for the dates indicated:
June 30, 2021December 31, 2020
IRLCsRangeWeighted AverageRangeWeighted Average
Loan funding probability64.1% – 64.1%64.1%54.5% – 54.5%54.5%
aggregate notional amount associated with IRLCs.
The key assumption included in the above table is defined as follows:
Loan funding probability — Our expectation of the percentage of IRLCs or student loan commitments which will become funded loans. An increase in the loan funding probability,probabilities, in isolation, would result in an increase in a fair value measurement. The weighted average assumption wasassumptions were weighted based on relative fair value.values.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in our IRLCs and student loan commitments, which are measured at fair value on a recurring basis. Changes in the fair valuevalues of IRLCs and student loan commitments are recorded within noninterest income — income—loan origination and sales in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss).
IRLCs
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$7,118 
Revaluation adjustments7,760 
Funded loans(1)
(5,275)
Unfunded loans(1)
(1,843)
Fair value as of June 30, 2021$7,760 
Three Months Ended June 30, 2020
Fair value as of March 31, 2020$11,831 
Revaluation adjustments18,221 
Funded loans(1)
(6,639)
Unfunded loans(1)
(5,192)
Fair value as of June 30, 2020$18,221 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$15,620 
Revaluation adjustments14,878 
Funded loans(1)
(15,485)
Unfunded loans(1)
(7,253)
Fair value as of June 30, 2021$7,760 
Six Months Ended June 30, 2020
Fair value as of January 1, 2020$1,090 
Revaluation adjustments30,052 
Funded loans(1)
(7,211)
Unfunded loans(1)
(5,710)
Fair value as of June 30, 2020$18,221 
IRLCsStudent Loan Commitments
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$(3,039)$23 
Revaluation adjustments1,120 (254)
Funded loans(1)
1,636 (19)
Unfunded loans(1)
1,403 (4)
Fair value as of June 30, 2022$1,120 $(254)
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$7,118 $— 
Revaluation adjustments7,760 — 
Funded loans(1)
(5,275)— 
Unfunded loans(1)
(1,843)— 
Fair value as of June 30, 2021$7,760 $— 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$3,759 $2,220 
Revaluation adjustments(1,919)(231)
Funded loans(1)
(565)(2,140)
Unfunded loans(1)
(155)(103)
Fair value as of June 30, 2022$1,120 $(254)
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$15,620 $— 
Revaluation adjustments14,878 — 
Funded loans(1)
(15,485)— 
Unfunded loans(1)
(7,253)— 
Fair value as of June 30, 2021$7,760 $— 
___________________
(1)For the three-month periodseach quarter presented, funded and unfunded loan fair value adjustments represent the unpaid principal balance of funded and unfunded loans, respectively, during the periods presentedquarter multiplied by the IRLC or student loan commitment price in effect at the beginning of the quarter. For the year-to-date periods presented, amounts represent the summation of the per-quarter effects.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Non-Securitization Investments
Non-securitization investments — ETFsOther of $4,266$22,780 and $6,054 as of June 30, 2021 and $6,850 as of December 31, 2020 include investments in exchange-traded funds, each of which has a targeted investment strategy, such as securities with regular dividends (applicable to the 2021 period only), investment grade and high-yield fixed income securities (applicable to the 2021 period only), equity securities seeking long-term capital appreciation, and widely held U.S. stocks by SoFi members. Non-securitization investments — ETFs are measured at fair value on a recurring basis using the net asset value expedient in accordance with ASC 820 and are presented within other assets in the Unaudited Condensed Consolidated Balance Sheets.
Non-securitization investments — Common stock of $613 as of June 30, 2021 includes stock inventory to facilitate member trading in fractional shares in various companies through a SoFi Invest account, as well as common stock at 8 Limited, which functions as a clearing broker in Hong Kong. Fractional share assets are measured at fair value on a recurring basis and presented within other assets in the Unaudited Condensed Consolidated Balance Sheets. Common stock assets were immaterial as of December 31, 2020.
As of June 30, 20212022 and December 31, 2020, non-securitization investments — other includes2021, respectively, include investments for which fair values are not readily determinable, which we elect to measure using the measurement alternative method of accounting. Under the measurement alternative method, we measure the investments at cost, less any impairment and adjusted for changes resulting from observable price changes in orderly transactions for identical or similar investments of the same issuers. The carrying values of the investments are presented within other assets in the Unaudited Condensed Consolidated Balance Sheets. Adjustments to the carrying values, such as impairments and unrealized gains, are recognized within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). The fair value measurements are classified within Level 3 of the fair value hierarchy due to the usesuse of unobservable inputs in the fair value measurements.
For 1 such investment with a fair value of $1,147 as of June 30, 2021, we recorded an impairment charge of $803 in the second quarter of 2020 and adjusted Adjustments to the carrying value, such as impairments and unrealized gains, are recognized within noninterest income—other in the unaudited condensed consolidated statements of the investment accordingly, which was based on a discounted cash flow analysis, wherein we weighted different valuation scenarios with different assumed internal rates of returnoperations and time to liquidity events. In performing a qualitative impairment assessment, we determined that the carrying amount of the investment exceeded its fair value due to a significant decline in investee operating results relative to expectations, primarily as a result of the COVID-19 pandemic.
For an additional investment with a fair value of $2,168 as of June 30, 2021, we recognized a gain of $3,967 during the second quarter of 2021, which we valued based on the investee’s latest round of financing during the second quarter of 2021. We considered this recent equity transaction to be an orderly transaction in an issuance similar to our investment holding. Additionally, we sold a portion of our investment during the second quarter of 2021 for $2,000 at the same valuation, contemporaneous with the investee’s latest round of financing.
Warrant Liabilities – SoFi Technologies Warrants
Prior to the Business Combination, SCH issued 8,000,000 private placement warrants to SCH Sponsor V LLC (the “Sponsor”) and 20,125,000 public warrants (collectively, “SoFi Technologies warrants”)comprehensive income (loss). Upon the Closing of the Business Combination, the Company assumed the SoFi Technologies warrants. Each whole warrant entitles the holder to purchase 1 share of Class A common stock, subject to adjustment, for an exercise price of $11.50 per share. The SoFi Technologies warrants are exercisable at any time commencing the later of a) 30 days following the Business Combination on May 28, 2021 or b) 12 months from the date of SCH’s initial public offering on October 14, 2020, except as described herein, and terminate five years after the Business Combination or earlier upon redemption or liquidation.
Once the SoFi Technologies warrants are exercisable, the Company may redeem the outstanding warrants, in whole, upon a minimum 30 days’ prior written notice of redemption (“Redemption Period”) under one of two potential scenarios. For purposes of the redemption scenarios, the “Reference Value” represents the last reported sale price of SoFi Technologies common stock for any 20 trading days within a 30-trading day period ending on the third trading day prior to the date on which we send the notice of redemption. The two scenarios are as follows:
(1)If the Reference Value equals or exceeds $18.00 per share, the Company may redeem the outstanding public warrants for cash at a price of $0.01 per warrant. The public warrant holders will be entitled to exercise his, her or its public warrants prior to the scheduled redemption date. The private placement warrants are exempt from redemption if the
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Reference ValueIn the first quarter of 2022, we measured a former equity method investment under the measurement alternative method, which primarily drove the increase in the balance from year end. The fair value of this investment was $19,739 as of June 30, 2022.
In the second quarter of 2022, we wrote off an investment with a carrying value of $2,168 for a loss, which reflected the impact of observable market changes. We had previously recognized a gain of $3,967 on this investment during the second quarter of 2021, which reflected a value based on the investee’s latest round of financing in an orderly transaction in an issuance similar to our investment holding. In that same quarter in 2021, we sold a portion of our investment for $2,000 at the same valuation.
We also had another investment with a fair value of $2,000 as of both June 30, 2022 and December 31, 2021. We did not make any adjustments to the investment value through June 30, 2022.
Purchase Price Earn-Out
We recognize a derivative asset for a purchase price earn-out in conjunction with a loan sale agreement we entered in 2018. We receive a capped contractual payout based on the respective loan pool internal rate of return over a certain hurdle rate, which is at or above $18.00 per shareadjusted for the loan purchaser’s expenses, which are generally immaterial.
The fair value of the purchase price earn-out is determined using a discounted cash flow methodology. Management classifies the purchase price earn-out as Level 3 due to the use of significant unobservable inputs in the fair value measurement. A significant difference between the expected performance of the loans included in the loan sale agreement and the private placement warrants continue to be held byactual results as of the Sponsormeasurement date could result in a higher or a permitted transferee.lower fair value measurement. Our key valuation inputs were as follows as of the dates indicated:
Purchase Price Earn-OutJune 30, 2022December 31, 2021
Conditional prepayment rate22.7%22.9%
Annual default rate35.6%30.0%
Discount rate25.0%25.0%

(2)If the Reference Value equals or exceeds $10.00 per share, the Company may redeem the outstanding public warrants for cash at a price of $0.10 per warrant. If the Reference Value is less than $18.00 per share, the private placement warrants must also be concurrently called for redemption with the public warrants. The warrant holders will be entitled to exercise his, her or its SoFi Technologies warrants during the Redemption Period on a cashless basis prior to redemption. The cashless exercise will entitle the warrant holders to receive a set number of shares determined by reference to the redemption date and the “fair market value” of SoFi Technologies common stock, as definedkey assumptions included in the warrant agreement.above table are defined as follows:
Conditional prepayment rate — The monthly annualized proportion of the principal of the pool of loans included in the loan sale agreement that is assumed to be paid off prematurely. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement.
PriorAnnual default rate — The annualized rate of borrowers who fail to the Business Combination, SCH evaluated the public warrants and private placement warrants under ASC 815-40, Derivatives and Hedging – Contracts in Entity’s Own Equity (“ASC 815”) and concluded that they did not meet the criteria to be classified in permanent equity. Specifically, the settlement featureremain current on their loans for the private placement warrants precluded them from being considered indexed to SCH’s own stock, given that a changepool of loans included in the holder of the private placement warrants may have altered the settlement of the private placement warrants. Since the holder of the instrument was not an input to a standard option pricing model (a consideration with respect to the indexation guidance), the fact that a changeloan sale agreement. An increase in the holder may impactannual default rate, in isolation, would result in a decrease in a fair value measurement.
Discount rate — The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the private placement warrants meant the private placement warrants were not indexed to the SCH’s own stock. Further, a provisionpurchase price earn-out derivative. An increase in the warrant agreement relateddiscount rate, in isolation, would result in a decrease in a fair value measurement.
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Notes to certain tender or exchange offers precludedUnaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the public warrants and private placement warrants from being accounted for as components of permanent equity. Since the public warrants and private placement warrants met the definition of a derivative under ASC 815, SCH recorded these warrants as liabilities on the balance sheetchanges in our purchase price earn-out, which is measured at fair value with subsequent changes in their respective fair values recognized in earnings in accordance with ASC 820.
As the accounting acquireron a recurring basis. Changes in the Business Combination, and because there were no changes to the terms and conditions of the warrant agreement, SoFi Technologies warrants continue to be classified as derivative liabilities subsequent to the Business Combination, subject to recurring fair value measurement under ASC 820, with changes in fair value recognized in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) in the period of change.
In connection with the Business Combination, on June 14, 2021, the Company filed a Registration Statement on Form S-1 with the SEC, which related to the issuance of an aggregate of up to 28,125,000 shares of common stock issuable upon the exercise of the SoFi Technologies warrants. At the time of the Business Combination, the SoFi Technologies warrants were initially valued at $200,250. As of June 30, 2021, no SoFi Technologies warrants were exercised and the Company valued the warrant liabilities at $239,343 based on the closing price of SOFIW. The fair value adjustment of $39,093 during the period wasare recorded within noninterest expense – general and administrativeincome—other in the unaudited condensed consolidated statements of operations and comprehensive income (loss). Changes during the three and six months ended June 30, 2021 were immaterial.
Purchase Price Earn-Out
Three Months Ended June 30, 2022
Fair value as of March 31, 2022$2,285 
Payments(1,872)
Changes in valuation inputs or assumptions(1)
212 
Fair value as of June 30, 2022$625 
Six Months Ended June 30, 2022
Fair value as of January 1, 2022$4,272 
Payments(4,689)
Changes in valuation inputs or assumptions(1)
1,042 
Fair value as of June 30, 2022$625 
___________________
(1)The estimated amount of losses included in earnings attributable to changes in instrument-specific credit risk were immaterial during the three and six months ended June 30, 2022. The losses attributable to instrument-specific credit risk were estimated by incorporating our current default and loss severity assumptions for the purchase price earn-out. These assumptions are based on historical performance and performance expectations over the term of the underlying instrument.
Safeguarding Assets and Liabilities
The following table presents the significant digital assets held by our third-party custodians on behalf of our members as of the date indicated:
June 30, 2022
Bitcoin (BTC)$48,143 
Ethereum (ETH)34,135 
Cardano (ADA)8,383 
Dogecoin (DOGE)4,182 
Solana (SOL)3,778 
Ethereum Classic (ETC)2,289 
All other(1)
11,100 
Digital assets safeguarding liability and corresponding safeguarding asset$112,010 
___________________
(1)Includes 25 digital assets, none of which was determined to be individually significant.
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Notes to Unaudited Condensed Consolidated Financial Statements of Operations(Continued)
(In Thousands, Unless Otherwise Stated and Comprehensive Income (Loss).Except for Share and Per Share Data)
Note 8.9. Debt
The following table summarizes the Company’s principal outstanding debt, debt discounts/premiums and debt issuance costs as of the dates indicated:
Collateral Balances(1)
Termination/
Maturity(2)
Total CapacityOutstanding as of
Borrowing DescriptionBorrowing Description
Collateral Balances(1)
Interest Rate(2)
Termination/
Maturity(3)
Total Capacity(4)
Outstanding as of
Borrowing Description
Collateral Balances(1)
Interest Rate(7)
Termination/
Maturity(2)
Total Capacity
June 30, 2021(3)
December 31, 2020
June 30,
2022(5)
December 31,
2021
Student Loan Warehouse FacilitiesStudent Loan Warehouse FacilitiesStudent Loan Warehouse Facilities
SoFi Funding ISoFi Funding I$100,256 1 ML + 125 bpsApril 2022$200,000 $93,493 $374,575 SoFi Funding I$95,308 1M SOFR + 100 bpsApril 2023$200,000 $88,402 $— 
SoFi Funding III(6)SoFi Funding III(6)26,487 
PR – 134 bps(8)
September 202475,000 23,391 30,170 SoFi Funding III(6)— PR – 134 bpsSeptember 202475,000 — 3,930 
SoFi Funding V(7)SoFi Funding V(7)16,470 1 ML + 135 bpsMay 2023350,000 15,385 SoFi Funding V(7)21,704 SOFR + 105 bpsNovember 2023225,000 19,977 — 
SoFi Funding VISoFi Funding VI91,976 3 ML + 125 bpsMarch 2024600,000 88,014 432,437 SoFi Funding VI— 3ML + 125 bpsMarch 2024600,000 — 56,709 
SoFi Funding VIISoFi Funding VII58,574 1 ML + 125 bpsSeptember 2022500,000 54,632 276,910 SoFi Funding VII173,720 SOFR + 85 bps September 2024500,000 157,227 284,475 
SoFi Funding VIIISoFi Funding VIII179,979 1 ML + 90 bpsMay 2022300,000 167,565 221,342 SoFi Funding VIII— 1ML + 90 bpsMay 2023300,000 — 245,723 
SoFi Funding IX(9)
15,209 3 ML+ 200 bps and CP + 87.5 bpsMay 2025500,000 14,463 70,780 
SoFi Funding X(10)
17,633 CP + 125 bpsApril 2024400,000 15,740 44,136 
SoFi Funding XI(11)
18,876 CP + 115 bpsNovember 2023500,000 17,358 87,404 
SoFi Funding IX(8)
SoFi Funding IX(8)
— SOFR+ 210 bps and CP + 87.5 bps May 2025500,000 — 9,816 
SoFi Funding X(9)
SoFi Funding X(9)
249,150 CP + 95 bps April 2025500,000 222,176 29,647 
SoFi Funding XI(10)
SoFi Funding XI(10)
152,121 CP + 100 bpsNovember 2024500,000 143,196 — 
SoFi Funding XII(11)
SoFi Funding XII(11)
— CP + 115 bpsNovember 2024200,000 — 20,267 
SoFi Funding XIIISoFi Funding XIII432,343 SOFR + 55 bpsApril 2024450,000 380,559 424,348 
Total, before unamortized debt issuance costsTotal, before unamortized debt issuance costs$525,460 $3,425,000 $490,041 $1,537,754 Total, before unamortized debt issuance costs$1,124,346 $4,050,000 $1,011,537 $1,074,915 
Unamortized debt issuance costsUnamortized debt issuance costs$(7,118)$(7,940)Unamortized debt issuance costs$(7,719)$(7,540)
Personal Loan Warehouse FacilitiesPersonal Loan Warehouse Facilities
SoFi Funding PL I(12)
SoFi Funding PL I(12)
$— CP + 137.5 bpsSeptember 2023$250,000 $— $11,911 
SoFi Funding PL IISoFi Funding PL II— 3ML + 225 bpsJuly 2023400,000 — — 
SoFi Funding PL IIISoFi Funding PL III— SOFR + 125 bpsNovember 2023175,000 — — 
SoFi Funding PL IV(13)
SoFi Funding PL IV(13)
— CP + 170 bpsNovember 2023500,000 — — 
SoFi Funding PL VI(14)
SoFi Funding PL VI(14)
— CP + 170 bpsSeptember 202450,000 — — 
SoFi Funding PL VIISoFi Funding PL VII— 1ML + 115 bpsJune 2023250,000 — 71,572 
SoFi Funding PL XSoFi Funding PL X— 1ML + 142.5 bpsFebruary 2023200,000 — — 
SoFi Funding PL XISoFi Funding PL XI— 1M SOFR + 125 bpsJanuary 2023200,000 — — 
SoFi Funding PL XIIISoFi Funding PL XIII143,104 1M SOFR + 110 bpsJanuary 2032300,000 120,366 — 
SoFi Funding PL XIVSoFi Funding PL XIV67,025 SOFR + 100 bpsOctober 2024300,000 56,830 144,662 
SoFi Funding PL XVSoFi Funding PL XV279,861 SOFR + 80 bpsOctober 2024325,000 238,933 — 
Total, before unamortized debt issuance costsTotal, before unamortized debt issuance costs$489,990 $2,950,000 $416,129 $228,145 
Unamortized debt issuance costsUnamortized debt issuance costs$(3,774)$(3,898)
Home Loan Warehouse FacilitiesHome Loan Warehouse Facilities
Mortgage Warehouse VIMortgage Warehouse VI$— SOFR + 200 bps October 2022$1,000 $— $— 
Total, before unamortized debt issuance costsTotal, before unamortized debt issuance costs$— $1,000 $— $— 
Unamortized debt issuance costsUnamortized debt issuance costs$— $— 
Credit Card Warehouse FacilitiesCredit Card Warehouse Facilities
SoFi Funding CC I LLC(15)
SoFi Funding CC I LLC(15)
$— CP + 100 bpsDecember 2023$100,000 $— $11,810 
Total, before unamortized debt issuance costsTotal, before unamortized debt issuance costs$— $100,000 $— $11,810 
Unamortized debt issuance costsUnamortized debt issuance costs$(141)$(312)
Risk Retention Warehouse Facilities(16)
Risk Retention Warehouse Facilities(16)
SoFi RR Funding ISoFi RR Funding I$32,627 3ML + 200 bpsJanuary 2024$100,000 $22,117 $22,608 
SoFi RR RepoSoFi RR Repo— 3ML + 185 bpsJanuary 2022— — 69,843 
SoFi RR Funding IISoFi RR Funding II27,347 1ML + 125 bpsNovember 202419,223 98,031 
SoFi RR Funding IIISoFi RR Funding III36,180 1ML + 125 bpsNovember 202434,981 39,158 
SoFi RR Funding IVSoFi RR Funding IV66,550 SOFR + 150 bpsOctober 2027100,000 51,313 66,555 
SoFi RR Funding VSoFi RR Funding V38,065 298 bpsDecember 20259,767 29,453 
Total, before unamortized debt issuance costsTotal, before unamortized debt issuance costs$200,769 $137,401 $325,648 
Unamortized debt issuance costsUnamortized debt issuance costs$(1,481)$(2,086)
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Collateral Balances(1)
Termination/
Maturity(2)
Total CapacityOutstanding as of
Borrowing Description
Interest Rate(7)
June 30, 2021(3)
December 31, 2020
Personal Loan Warehouse Facilities
SoFi Funding PL I(12)
$31,529 CP + 137.5 bpsSeptember 2023$250,000 $27,944 $
SoFi Funding PL II3 ML + 225 bpsJuly 2023400,000 137,420 
SoFi Funding PL III22,842 1 ML + 175 bpsMay 2023250,000 20,423 2,793 
SoFi Funding PL IV(13)
3,777 CP + 170 bpsNovember 2023500,000 3,502 132,416 
SoFi Funding PL VI(14)
CP + 170 bpsSeptember 202450,000 107,595 
SoFi Funding PL VII12,636 1 ML + 115 bpsJune 2022250,000 10,114 15,610 
SoFi Funding PL X9,890 1 ML + 142.5 bpsFebruary 2023200,000 8,328 3,004 
SoFi Funding PL XI15,050 1 ML + 170 bpsJanuary 2022200,000 13,045 112,478 
SoFi Funding PL XII1 ML + (225-315 bps)June 2021127,724 
SoFi Funding PL XIII1 ML + 175 bpsJanuary 2030300,000 219,362 
Total, before unamortized debt issuance costs$95,724 $2,400,000 $83,356 $858,402 
Unamortized debt issuance costs$(4,927)$(6,692)
Credit Card Warehouse Facilities
SoFi Funding CC I LLC$1 ML + 175 bpsApril 2022$100,000 $$
Total, before unamortized debt issuance costs$$100,000 $$
Unamortized debt issuance costs$(384)$
Risk Retention Warehouse Facilities(4)
SoFi RR Funding I$1 ML + 200 bpsJune 2022$250,000 $$54,304 
SoFi RR Repo127,528 3 ML + 185 bpsJune 2023192,141 87,852 75,863 
SoFi C RR Repo18,527 3 ML + (180-185 bps)December 202116,026 42,757 
SoFi RR Funding II138,085 1 ML + 125 bpsNovember 2024124,543 160,199 
SoFi RR Funding III54,012 1 ML + 375 bpsNovember 202447,902 60,786 
SoFi RR Funding IV55,694 3 ML + 250 bpsOctober 2026100,000 46,962 37,334 
SoFi RR Funding V67,058 298 bpsDecember 202545,466 
Total, before unamortized debt issuance costs$460,904 $368,751 $431,243 
Unamortized debt issuance costs$(2,067)$(2,052)
Revolving Credit Facility(5)
SoFi Corporate Revolvern/a
1 ML + 100 bps(15)
September 2023$560,000 $486,000 $486,000 
Total, before unamortized debt issuance costs$560,000 $486,000 $486,000 
Unamortized debt issuance costs$(806)$(987)
Seller note(6)
n/a1000 bpsFebruary 2021$$250,000 
Total$$250,000 
Other financing – various notes(6)
n/a331 – 547 bpsAugust 2021 –  January 2023$3,173 $4,375 
Total$3,173 $4,375 
Student Loan Securitizations
SoFi PLP 2016-B LLC$60,592 1 ML + (120-380 bps)April 2037$54,135 $69,448 
SoFi PLP 2016-C LLC69,333 1 ML + (110-335 bps)May 203762,508 81,115 
SoFi PLP 2016-D LLC85,773 1 ML + (95-323 bps)January 203977,092 93,942 
SoFi PLP 2016-E LLC102,219 1 ML + (85-443 bps)October 204192,345 117,800 
SoFi PLP 2017-A LLC127,332 1 ML + (70-443 bps)March 2040115,541 146,064 
SoFi PLP 2017-B LLC109,055 183 – 444 bpsMay 204099,494 129,873 
SoFi PLP 2017-C LLC140,527 1 ML + (60-421 bps)July 2040127,256 161,897 
Total, before unamortized debt issuance costs and discount$694,831 $628,371 $800,139 
Unamortized debt issuance costs$(4,826)$(5,958)
Unamortized discount(1,354)(1,654)
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Borrowing Description
Collateral Balances(1)
Interest Rate(2)
Termination/
Maturity(3)
Total Capacity(4)
Outstanding as of
June 30,
2022(5)
December 31,
2021
Revolving Credit Facility
SoFi Corporate Revolver(17)
n/a1ML + 100 bpsSeptember 2023$560,000 $486,000 $486,000 
Total, before unamortized debt issuance costs$560,000 $486,000 $486,000 
Unamortized debt issuance costs$(446)$(626)
Other Financing
Convertible senior notesn/a—%October 2026$1,200,000 $1,200,000 
Total, before unamortized debt issuance costs and discount$1,200,000 $1,200,000 
Unamortized debt issuance costs$(1,464)$(1,634)
Unamortized discount(20,493)(22,858)
Other financing(18)
$18,273 $18,964 $— $— 
Student Loan Securitizations
SoFi PLP 2016-B LLC$39,401 1ML + (120–380 bps)April 2037$34,635 $43,186 
SoFi PLP 2016-C LLC45,217 1ML + (110–335 bps)May 203740,060 49,685 
SoFi PLP 2016-D LLC59,093 1ML + (95–323 bps)January 203952,414 61,760 
SoFi PLP 2016-E LLC67,693 1ML + (344–443 bps)October 204160,562 74,242 
SoFi PLP 2017-A LLC85,536 1ML + (70–443 bps)March 204076,904 92,972 
SoFi PLP 2017-B LLC71,639 274 – 444 bpsMay 204064,794 78,811 
SoFi PLP 2017-C LLC95,241 1ML + (60–421 bps)July 204085,837 102,814 
Total, before unamortized debt issuance costs and discount$463,820 $415,206 $503,470 
Unamortized debt issuance costs$(3,020)$(3,851)
Unamortized discount(873)(1,094)
Personal Loan Securitizations
SoFi CLP 2018-3 LLC$49,965 467 bpsAugust 2027$44,614 $76,535 
SoFi CLP 2018-4 LLC57,683 417 – 476 bpsNovember 202753,370 86,835 
Total, before unamortized debt issuance costs, premiums and discount$107,648 $97,984 $163,370 
Unamortized debt issuance costs$(1,397)$(1,683)
Unamortized premium112 207 
Total, before unamortized debt issuance costs, premiums and discounts$3,764,257 $3,993,358 
Less: unamortized debt issuance costs, premiums and discounts(40,696)(45,375)
Total reported debt$3,723,561 $3,947,983 
TABLE OF CONTENTS_________________
SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Collateral Balances(1)
Termination/
Maturity(2)
Total CapacityOutstanding as of
Borrowing Description
Interest Rate(7)
June 30, 2021(3)
December 31, 2020
Personal Loan Securitizations
SoFi CLP 2016-1 LLC$29,654 326 bpsAugust 2025$15,110 $36,546 
SoFi CLP 2016-2 LLC28,828 309 – 477 bpsOctober 202515,339 37,973 
SoFi CLP 2016-3 LLC43,791 305 – 449 bpsDecember 20252,915 30,780 
SoFi CLP 2018-3 LLC127,740 402 – 467 bpsAugust 2027117,037 163,784 
SoFi CLP 2018-4 LLC145,142 396 – 476 bpsNovember 2027133,122 184,831 
SoFi CLP 2018-3 Repack LLC200 bpsMarch 20212,457 
SoFi CLP 2018-4 Repack LLC200 bpsJune 20215,853 
Total, before unamortized debt issuance costs, premiums and discount$375,155 $283,523 $462,224 
Unamortized debt issuance costs$(2,115)$(3,057)
Unamortized premium (discount)300 (2,872)
Total, before unamortized debt issuance costs, premiums and discounts$2,343,215 $4,830,137 
Less: unamortized debt issuance costs, premiums and discounts(23,297)(31,212)
Total reported debt$2,319,918 $4,798,925 
_________________
(1)As of June 30, 2021, and2022, represents unpaid principal balances, with the exception of the risk retention warehouse facilities, which include securitization-related investments carried at fair value. In addition, certain securitization interests that eliminate in consolidation are pledged to risk retention warehouse facilities. Collateral balances relative to debt balances as presented may vary period to period due to the timing of the next scheduled payment to the warehouse facility.
(2)Unused commitment fees ranging from 0 to 70 basis points (“bps”) on our various warehouse facilities are recognized within noninterest expense—general and administrative in our unaudited condensed consolidated statements of operations and comprehensive income (loss). “ML” stands for “Month LIBOR”. As of June 30, 2022, 1ML and 3ML was 1.79% and 2.29%, respectively. “SOFR” in this table refers to the overnight SOFR, unless otherwise indicated. “1M SOFR” stands for “one-month SOFR”. As of June 30, 2022, SOFR was 1.50% and 1M SOFR was 1.69%. “PR” stands for “Prime Rate”. As of June 30, 2022, PR was 4.75%.
(3)For securitization debt, the maturity of the notes issued by the various trusts occurs upon either the maturity of the loan collateral or full payment of the loan collateral held in the trusts. Our maturity date represents the legal maturity of the last class of maturing notes. Securitization debt matures as loan collateral payments are made.
(3)(4)Represents total capacity as of June 30, 2022.
(5)There were 0no debt discounts or premiums issued during the six months ended June 30, 2021. There was a debt premium of $335 issued2022. We paid $700 during the six months ended June 30, 2021. We paid $1,200 during 20212022 related to debt issuance costs accrued in 2020.2021.
(4)(6)Warehouse facility has a prime rate floor of 309 bps.
(7)Warehouse facility has a SOFR floor of 0%.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(8)Warehouse facility incurs different interest rates on its two types of asset classes. One such class incurs interest based on a commercial paper (“CP”) rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.36%.
(9)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.71%.
(10)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.46%. The facility was amended in the first quarter of 2022 to allow up to $250 million of securitization risk retention securities to be pledged to the warehouse. As of June 30, 2022, $85.9 million of the collateral balance for the facility was related to securitization risk retention securities, with the remainder of the collateral balance related to student loans.
(11)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.46%. Under certain conditions, warehouse facility could incur an interest rate spread of 215 bps.
(12)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.40%.
(13)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.46%.
(14)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.46%.
(15)Warehouse facility incurs interest at a spread (as indicated in the table) plus the lower of (a) three-month SOFR plus 35 bps or (b) the CP rate for this facility, which is determined by the facility lender. As of June 30, 2022, the CP rate for this facility was 1.92%, and the three-month SOFR rate was 2.12%.
(16)Financing was obtained for both asset-backed bonds and residual investments in various personal loan and student loan securitizations, and the underlying collateral are the underlying asset-backed bonds and residual investments. We only state capacity amounts in this table for risk retention facilities wherein we can pledge additional asset-backed bonds and residual investments as of June 30, 2021.2022.
(5)(17)As of June 30, 2021,2022, $6.0 million of the revolving credit facility total capacity was not available for general borrowing purposes because it was utilized to secure a letter of credit. Refer to our letter of credit disclosures in Note 1415 for more details.
(6)Part of our consideration to acquire Galileo was in Additionally, the form of a seller note financing arrangement, which we paid off in February 2021. See Note 2 for additional information. We also assumed certain other financing arrangements resulting from our acquisition of Galileo.
(7)Unused commitment fees ranging from 0 to 75 basis points (“bps”) on our various warehouse facilities are recognized as noninterest expense — general and administrative in our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). “ML” stands for “Month LIBOR”. As of June 30, 2021, 1ML and 3ML was 0.10% and 0.15%, respectively. As of December 31, 2020, 1ML and 3ML was 0.14% and 0.24%, respectively. “PR” stands for “Prime Rate”. As of June 30, 2021 and December 31, 2020, PR was 3.25% and 3.25%, respectively.
(8)This facility has a prime rate floor of 309 bps.
(9)Warehouse facility incurs different interest rates on its two types of asset classes. One such class incurs interest based on a commercial paper (“CP”) rate, which is determined by the facility lender. As of June 30, 2021 and December 31, 2020, the CP rate for this facility was 0.17% and 0.25%, respectively.
(10)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2021 and December 31, 2020, the CP rate for this facility was 0.21% and 0.28%, respectively.
(11)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2021 and December 31, 2020, the CP rate for this facility was 0.18% and 0.25%, respectively.
(12)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2021, the CP rate for this facility was 0.08%. As of December 31, 2020, this facility incurred interest based on 1ML.
(13)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2021 and December 31, 2020, the CP rate for this facility was 0.18% and 0.25%, respectively.
(14)Warehouse facility incurs interest based on a CP rate, which is determined by the facility lender. As of June 30, 2021, the CP rate for this facility was 0.17%. As of December 31, 2020, this facility incurred interest based on 3ML.
(15)Interest rate presented representsis the interest rate on standard withdrawals on our revolving credit facility, while same-day withdrawals incur interest based on PR.
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TABLE OF CONTENTS(18)Includes $18.3 million of loans pledged as collateral to secure $11.4 million of available borrowing capacity with the FHLB, of which $9.7 million was not available as it was utilized to secure letters of credit. Refer to our letter of credit disclosures in Note 15 for more details. Also includes unsecured available borrowing capacity of $7.6 million with correspondent banks.
SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Material Changes to Debt Arrangements
During the six months ended June 30, 2021, we:
paid off the seller note issued in 2020 for a total payment of $269,864, consisting of outstanding principal of $250,000 and accrued interest of $19,864;
2022, we opened 1 risk retention warehouse facility;
opened 1 credit cardpersonal loan warehouse facility with a maximum available capacity of $100,000;
$325,000, and closed 1 personal loanrisk retention warehouse facility that had a maximum available capacity of $250,000; and$192,141.
had 1 home loan warehouse facility mature that had a maximum available capacity of $150,000.
The total accrued interest payable on our debt as of June 30, 2021 and December 31, 2020 was $1,972 and $19,817, respectively, and was included as a component of accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets.
Our warehouse and securitization debt is secured by a continuing lien and security interest in the loans financed by the proceeds. Within each of our debt facilities, we must comply with certain operating and financial covenants. These financial covenants include, but are not limited to, maintaining: (i) a certain minimum tangible net worth, (ii) minimum cash and cash equivalents, and (iii) a maximum leverage ratio of total debt to tangible net worth. Our debt covenants can lead to restricted cash classifications in our Unaudited Condensed Consolidated Balance Sheets.unaudited condensed consolidated balance sheets. Our subsidiaries are restricted in the amount that can be distributed to the parent company only to the extent that such distributions would cause the financial covenants to not be met. We were in compliance with all financial covenants required per each agreement ascovenants.
We assumed $2,000 of each balance sheet date presented.debt in the Bank Merger, which was paid off during the first quarter of 2022.
We act as a guarantor for our wholly-owned subsidiaries in several arrangements in the case of default. As of June 30, 2021,2022, we have not identified any risks of nonpayment by our wholly-owned subsidiaries.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Maturities of Borrowings
As of June 30, 2022, future maturities of our outstanding debt with scheduled payments, which included our revolving credit facility and convertible notes, were as follows:
Remainder of 2022$— 
2023486,000 
2024— 
2025— 
20261,200,000 
Thereafter— 
Total$1,686,000 
Note 9.10. Temporary Equity
Pursuant to SoFi Technologies’ Certificate of Incorporation dated May 28, 2021, the Company is authorized to issue 100,000,000 shares of preferred stock having a par value of $0.0001 per share (“SoFi Technologies Preferred Stock”) and 100,000,000 shares of redeemable preferred stock having a par value of $0.0000025 per share (“SoFi Technologies Redeemable Preferred Stock”). The Company’s boardBoard of directorsDirectors has the authority to issue SoFi Technologies Preferred Stock and SoFi Technologies Redeemable Preferred Stock and to determine the rights, preferences, privileges and restrictions, including voting rights, of those shares. The authorized shares of SoFi Technologies Redeemable Preferred Stock is inclusive of 4,500,000 shares of Series 1 redeemable preferred stock (“Series 1 Redeemable Preferred Stock”), which reflect the conversion on a one-for-one basis of shares of Social Finance Series 1 preferred stock in conjunction with the Business Combination. Shares of SoFi Technologies Series 1 Redeemable Preferred Stock that are redeemed, purchased or otherwise acquired by the Company will be canceled and may not be reissued by the Company. The Series 1 Redeemable Preferred Stock remains classified as temporary equity because the Series 1 Redeemable Preferred Stock is not fully controlled by the issuer, SoFi Technologies. See “—Series 1 Preference and Rights” for additional provisions of the SoFi Technologies Series 1 Redeemable Preferred Stock.
In addition to the Series 1 preferred stock, prior to the Business Combination, the Company had outstanding shares of Series A, Series B, Series C, Series D, Series E, Series F, Series G, Series H and Series H-1 preferred stock (collectively, “Preferred Stock”). Immediately prior to the Business Combination, all shares of the Company’s outstanding Preferred Stock, other than the Series 1 preferred stock, converted into a total of 465,832,666 shares of SoFi Technologies common stock on the
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
following basis (15,000,000 of which were classified as redeemable common stock and immediately redeemed subsequent to the Business Combination):
each share of Social Finance Series A, Series B, Series C, Series D, Series E and Series H-1 preferred stock was converted into the right to receive shares of SoFi Technologies common stock equal to the Exchange Ratio (as discussed in Note 2);
each share of Social Finance Series F preferred stock was converted into the right to receive shares of SoFi Technologies common stock equal to 1.1102 multiplied by the Exchange Ratio;
each share of Social Finance Series G preferred stock was converted into the right to receive shares of SoFi Technologies common stock equal to 1.2093 multiplied by the Exchange Ratio; and
each share of Social Finance Series H preferred stock was converted into the right to receive shares of SoFi Technologies common stock equal to 1.0863 multiplied by the Exchange Ratio (except for shares of Series H preferred stock held by our Chief Executive Officer, which were converted into the right to receive shares of SoFi Technologies common stock equal to the Exchange Ratio).
As of June 30, 2021,2022, there were 0no shares of SoFi Technologies Preferred Stock issued and outstanding and there were 3,234,000 shares of SoFi Technologies Series 1 Redeemable Preferred Stock issued and outstanding.
Recent Issuances and Redemptions
outstanding, which had an original issuance price of $100.00. In conjunction with the Business Combination, we redeemed and canceled 15,000,000 shares of redeemable SoFi Technologies common stock for a purchase price of $150.0 million.
During December 2020, we exercised a call and redeemed 26,941,262 shares of redeemable preferred stock consisting of: 18,400,928 shares of Series B; 1,816,803 shares of Series D; 384,835 shares of Series E and 6,338,696 shares of Series F. The amount payable resulted in a reduction to redeemable preferred stock of $80,201 for the redeemable preferred stock balance at the time of the exercise. The shares were retired upon receipt. The cash payment for the redeemed preferred shares was made in January 2021. See Note 13 for additional information.
In May 2020, the Company issued 91,921,020 shares of Series H-1 redeemable preferred stock as a component of the purchase consideration for the acquisition of Galileo at a fair value of $814,156. Upon the finalization of the closing working capital calculation in April 2021, the total purchase price consideration was reduced by $743, which was settled through the return to SoFi of an equivalent value of 83,856 previously issued Series H-1 preferred stock, which were retired upon receipt. See Note 2 for additional information on the acquisition.
Series 1 Preference and Rights
On January 7, 2021, the Company and (i) entities affiliated with Silver Lake, which is affiliated with Michael Bingle, one of the directors of SoFi, (ii) entities affiliated with the Qatar Investment Authority (“QIA”), which is affiliated with Ahmed Al-Hammadi, one of the directors of SoFi, and (iii) Mr. Noto, the Chief Executive Officer and one of the directors of SoFi, entered into the Amended and Restated Series 1 Preferred Stock Investors’ Agreement (the “Amended Series 1 Agreement”), which amended the Series 1 Preferred Stock Investors’ Agreement dated May 29, 2019 (the “Original Series 1 Agreement”). Under the Original Series 1 Agreement, the Series 1 preferred stock had limited price protection in the instance that the Company liquidated, finalized an initial public offering, or sold control of the Company to a third party, which events would have triggered a special payment provision. In conjunction with the Business Combination, the Amended Series 1 Agreement amended the original special payment provision to provide for a one-time special payment of $21.2 million to the holders of Series 1 preferred stockholders,Redeemable Preferred Stock, which was paid from the proceeds of the Business Combination and settled contemporaneously with the Business Combination.Combination in 2021. The special payment was recognized within noninterest expense — expense—general and administrative in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss), as this feature was accounted for as an embedded derivative that was not clearly and closely related to the host contract, and will not have noa subsequent impact on our consolidated financial results. The Series 1 Redeemable Preferred Stock has no stated maturity.
In addition, in connection with the Business Combination, the Series 1 preferred stockholders entered into the Series 1 Registration Rights Agreement upon request by QIA, which provides Series 1 preferred stockholders with certain registration
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
rights, provides for certain shelf registration filing obligations by SoFi and limits the future registration rights that SoFi may grant other parties.
Dividends
Prior to the Business Combination, the preferred stock (other than Series C and excluding Series 1 preferred stock, which is discussed separately below) had non-cumulative and non-mandatory dividend rights. Series C did not have a stated dividend. No dividends were declared or paid subject to such dividend provisions. As of June 30, 2021, the dividend provisions were no longer in effect.
Pursuant to the SoFi Technologies Certificate of Incorporation, the SoFi Technologies Series 1 preferred stock are entitled to receive cumulative cash dividends from and including the date of issuance of such shares at a fixed rate equal to $12.50 per annum per share, or 12.5% per annum, of the SoFi Technologies Series 1 Redeemable Preferred Stock share price of $100.00 (“Series 1 Dividend Rate”). The Series 1 Dividend Rate resets to a new fixed rate on the fifth anniversary of May 29, 2019, the original Series 1 preferred stock issue date (“Series 1 Original Issue Date”) and on every subsequent one-year anniversary of the Series 1 Original Issue Date (“Dividend Reset Date”), equal to six-month LIBOR as in effect on the second London banking day prior to such Dividend Reset Date plus a spread of 9.94% per annum. Series 1 preferred stockholders prior to the Business Combination who received shares of SoFi Technologies Series 1 Redeemable Preferred Stock at the effective time of the Merger remained entitled to receive dividends accrued but unpaid as of the date of the Agreement in respect of such shares of Series 1 Redeemable Preferred Stock.
During the three months ended June 30, 2022 and 2021, and 2020, the holders of Series 1 preferred stockholdersRedeemable Preferred Stock were entitled to dividends of $10,079 and $10,051,$10,079, respectively. During the six months ended June 30, 2022 and 2021, and 2020,the holders of the Series 1 preferred stockholdersRedeemable Preferred Stock were entitled to dividends of $20,047 and $20,157,$20,047, respectively. There were 0no dividends payable as of June 30, 20212022 and December 31, 2020.2021.
Dividends are payable semiannually in arrears on the 30th day of June and 31st day of December of each year, when and as authorized by the board of directors. The Company may defer any scheduledThere have been no dividend payment for updeferrals related to three semiannual dividend periods, subject to such deferred dividend accumulating and compounding at the applicable Series 1 Dividend Rate. If the Company defers any single scheduled dividend payment on the Series 1 Redeemable Preferred Stock for four or more semiannual dividend periods, the Series 1 Dividend Rate applicable to (i) the compounding following the date of such default on all then-deferred dividend payments (whether or not deferred for four or more semiannual dividend periods) is applied on a go-forward basis and not retroactively, and (ii) new dividends declared following the date of such default and the compounding on such dividends if such new dividends are deferred shall be equal to the otherwise applicable Series 1 Dividend Rate plus 400 basis points. This default-related increase shall continue to apply until the Company pays all deferred dividends and related compounding. Once the Company is current on all such dividends, it may again commence deferral of any pre-scheduled dividend payment for up to three semiannual dividend periods, following the same procedure as outlined in the foregoing. There were no dividend deferrals during the six months ended June 30, 2021 and year ended December 31, 2020.
Conversion
Subsequent to the Business Combination, the conversion provisions in respect of each series of preferred stock were no longer of effect, other than the Series 1 Redeemable Preferred Stock, which did not have any rights of conversion. Pursuant to the SoFi Technologies Certificate of Incorporation, the Series 1 Redeemable Preferred Stock continue not to have any rights to convert into shares of any other class or series of securities of the Company.
Liquidation
Subsequent to the Business Combination, the liquidation provisions in respect of every series of preferred stock, other than Series 1 Redeemable Preferred Stock, were no longer of effect. Pursuant to the SoFi Technologies Certificate of Incorporation, with respect to rights to the distribution of assets upon the Company’s liquidation, dissolution or winding up, the Series 1 Redeemable Preferred Stock is senior to all classes or series of common stock, non-voting common stock, SoFi Technologies Preferred Stock and any other class or series of capital stock of the Company now or hereafter authorized, issued or outstanding that, by its terms, does not expressly provide that it ranks senior to or pari passu with the Series 1 Redeemable Preferred Stock.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Settlement Rights
Pursuant to the SoFi Technologies Certificate of Incorporation, the Series 1 Redeemable Preferred Stock is redeemable at SoFi’s option in certain circumstances. SoFi may, at any time but no more than three times, at its option, settle the Series 1 Redeemable Preferred Stock, in whole or in part, but if in part, in an amount no less than (i) one-third of the total amount of Series 1 Redeemable Preferred Stock outstanding as of May 28, 2021 or (ii) the remainder of Series 1 Redeemable Preferred Stock outstanding (the “Minimum Redemption Amount”). In addition, SoFi may, at its option, settle for cash the Series 1 Redeemable Preferred Stock in whole, but not in part, within 120 days of the occurrence of a Change of Control (as that term is defined in the SoFi Technologies Certificate of Incorporation), which would result in a payment of the initial purchase price of the Series 1 preferred stock of $323.4 million plus any unpaid dividends on such stock (whether deferred or otherwise) (the “Series 1 Redemption Price”). Such settlement is determined at the discretion of the board of directors. If any such optional redemption by the Company occurs either (i) prior to the fifth anniversary of the Series 1 Original Issue Date or (ii) after the fifth anniversary of the Series 1 Original Issue Date and not on a Dividend Reset Date, the Series 1 Redeemable Preferred Stock is entitled to receive an amount in cash equal to any such dividends that would have otherwise been payable to the holder on its redeemed shares of Series 1 Redeemable Preferred Stock for all dividend periods following the applicable optional redemption date up to and including the Dividend Reset Date immediately following such optional redemption date.
If the Series 1 Redeemable Preferred Stock is not earlier redeemed by the Company, each holder of Series 1 Redeemable Preferred Stock has the right to require SoFi to settle for cash some or all of their Series 1 Redeemable Preferred Stock, in each case at the Series 1 Redemption Price, in the following circumstances: (i) within 120 days of the occurrence of a Change of Control, or (ii) during the six-month period following (a) a default in payment of any dividend on the Series 1 Redeemable Preferred Stock, or (b) the cure period for any covenant default under the SoFi Technologies Certificate of Incorporation. The Series 1 preferred stock had similar redemption provisions under the Original Series 1 Agreement. Pursuant to the Amended Series 1 Agreement, in January 2021, the Series 1 preferred stockholders waived their rights in the event of a liquidation, including the right to immediately receive the Series 1 proceeds. Therefore, the Series 1 preferred stock redemption value remained at $323.4 million subsequent to the Business Combination. The Series 1 Redeemable Preferred Stock remains in temporary equity following the Business Combination because the Series 1 Redeemable Preferred Stock is not fully controlled by SoFi.
Voting Rights
Subsequent to the Business Combination, the liquidation provisions in respect of every series of preferred stock, other than Series 1 Redeemable Preferred Stock, were no longer of effect. Pursuant to the SoFi Technologies Certificate of Incorporation, the Series 1 preferred stockholders do not have explicit board of director rights.
Warrants
In connection with the Series 1 and Series H preferred stock issuances during the year ended December 31, 2019, we also issued 12,170,990 Series H warrants, which were initially accounted for as liabilities in accordance with ASC 480, Distinguishing Liabilities from Equity, and were included within accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets. At inception, we allocated $22.3 million of the $539.0 million of proceeds we received from the Series 1 and Series H preferred stock issuancesunaudited condensed consolidated balance sheets. Prior to the Series H warrants, with such valuation determined using the Black-Scholes Model, in order to establish an initial fair value for the Series H warrants. The remaining proceeds were allocated to the Series 1 and Series H preferred stock balances based on their initial relative fair values.
Subsequent to the initial measurement and until the Business Combination, the Series H warrants were measured at fair value on a recurring basis and classified as Level 3 because of our reliance on unobservable assumptions, with fair value changes recognized within noninterest expense — expense—general and administrative in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). On May 28, 2021, in conjunction with the Closing of the Business Combination, we measured the final fair value of our Series H warrants. We recorded the fair value change in our Series H warrants from March 31, 2021 to May 28, 2021 within noninterest expense — general and administrative in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). Subsequently,At that time, we reclassified the Series H warrant liability of $161,775 into permanent equity, as the terms of the Series H instrument no longer
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
liability into permanent equity, as the terms of the Series H instrument no longer necessitated liability accounting. Therefore, we willdid not measure the warrants at fair value on an ongoing basis, subsequent to May 28, 2021.
The key inputs into our Black-Scholes Model valuation were as follows as of December 31, 2020 and as of the final measurement date:
May 28,December 31,
Input20212020
Risk-free interest rate0.3 %0.2 %
Expected term (years)2.93.4
Expected volatility33.9 %32.6 %
Dividend yield0%0%
Exercise price$8.86 $8.86 
Fair value of Series H preferred stock$21.89 $9.74 
The Company’s use of the Black-Scholes Model requires the use of subjective assumptions:
The risk-free interest rate assumption was initially based on the five-year U.S. Treasury rate, which was commensurate with the expected term of the warrants. At inception, we assumed that the term would be five years, given by design the warrants were only expected to extend for greater than five years if the Company was still not publicly traded by that point in time. The expected term assumption used reflects the five-year term less time elapsed since initial measurement. An increase in the expected term, in isolation, would typically correlate to a higher risk-free interest rate and result in an increase in the fair value measurement of the warrant liabilities and vice versa. See below for a development in connection with the Business Combination.
Our expected volatility assumptions reflected the expectation that the Series H warrants would convert into common stock upon consummation of the Business Combination, and the Series H preference would be of no further effect, in which case the Series H preference would not have a material impact on the stock volatility measure. As such, the expected volatility assumptions reflect our common stock volatilities as of May 28, 2021 and December 31, 2020, respectively. An increase in the expected volatility, in isolation, would result in an increase in the fair value measurement of the warrant liabilities and vice versa.
The fair value measurement of the Series H preferred stock as of December 31, 2020 was informed from a common stock transaction during December 2020 at a price of $10.57 per common share. We determined that this common stock transaction was a reasonable proxy for the valuation of the Series H preferred stock as of December 31, 2020 due to the proximity to an expected Business Combination; therefore, other than adjusting for the Series H exchange ratio, no further adjustments were made for the Series H concluded price per share. As of May 28, 2021, the fair value measurement of the Series H redeemable preferred stock was determined based on the observable closing price of SCH stock (ticker symbol “IPOE”) on the measurement date multiplied by the weighted average exchange ratio of the Series H preferred stock.
We assumed no dividend yield because we have historically not paid out dividends to our preferred stockholders, other than to the Series 1 preferred stockholders, which is considered a special circumstance.
At inception of the warrants, we allocated the remaining net proceeds of $514.3 million from the combined Series H and Series 1 preferred stock offering to the Series H and Series 1 preferred stock balances in proportion to their relative fair values. This resulted in an initial allocation of $193.9 million and $320.4 million to the Series H and Series 1 preferred stock, respectively.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the changes in the fair value of the Series H warrant liabilities:liabilities during the three and six months ended June 30, 2021, which was prior to the reclassification to permanent equity:
Warrant Liabilities
Three Months Ended June 30, 2021
Fair value as of March 31, 2021$129,879 
Change in valuation inputs or other assumptions(1)
31,896 
Reclassification to permanent equity in conjunction with the Business Combination(2)
(161,775)
Fair value as of June 30, 2021$
Three Months Ended June 30, 2020
Fair value as of March 31, 2020$22,313 
Change in valuation inputs or other assumptions(1)
(861)
Fair value as of June 30, 2020$21,452 
Six Months Ended June 30, 2021
Fair value as of January 1, 2021$39,959 
Change in valuation inputs or other assumptions(1)
121,816 
Reclassification to permanent equity in conjunction with the Business Combination(2)
(161,775)
Fair value as of June 30, 2021$
Six Months Ended June 30, 2020
Fair value as of January 1, 2020$19,434 
Change in valuation inputs or other assumptions(1)
2,018 
Fair value as of June 30, 2020$21,452 
___________________
(1)Changes in valuation inputs or other assumptions are recognized in noninterest expense — general and administrative in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).
(2)Upon the Closing of the Business Combination, Social Finance Series H warrants were converted into SoFi Technologies common stock warrants and reclassified to permanent equity, as the warrants no longer have features requiring liability based accounting.
Note 10.11. Permanent Equity
On June 1, 2021, the Company’s common stock and warrants began trading on the Nasdaq Global Select Market under the ticker symbolssymbol “SOFI” and “SOFIW”, respectively.. Pursuant to SoFi Technologies’ Certificate of Incorporation, the Company is authorized to issue 3,000,000,000 shares of common stock, with a par value of $0.0001 per share, and 100,000,000 shares of non-voting common stock, with a par value of $0.0001 per share. As of June 30, 2021,2022, the Company had 794,692,813922,103,100 shares of common stock and 0no shares of non-voting common stock issued and outstanding. See Note 9
The Company reserved the following common stock for additional information on Social Finance preferredfuture issuance as of the dates indicated:
June 30,December 31,
20222021
Outstanding stock options, RSUs and performance stock units (“PSUs”)102,173,952 92,829,067 
Outstanding common stock warrants12,170,990 12,170,990 
Conversion of convertible notes(1)
53,538,000 53,538,000 
Possible future issuance under stock plans15,550,144 32,470,481 
Potentially issuable contingent common stock(2)
598,068 — 
Total common stock reserved for future issuance184,031,154 191,008,538 
____________________
(1)Represents the number of common stock that was converted into SoFi Technologiesissuable upon conversion of all convertible notes at the conversion rate in effect at the balance sheet date.
(2)As of June 30, 2022, includes potentially issuable contingent common stock in conjunctionconnection with the Business Combination.
During December 2020, we issued 34,973,294 shares of common stock for gross proceeds received of $369.8 million,Technisys Merger, which was offset by direct legal costs of $56 (the “Common Stock Issuance”). The number of shares issueddetermination is pending final agreement regarding a closing net working capital calculation specified in the Common Stock Issuance was subject to upward adjustment if we consummated the Business Combination described inmerger agreement. See Note 2 for additional information.
Dividends
There were no dividends declared or paid to common stockholders during the six months ended June 30, 2022 and 2021.
Accumulated Other Comprehensive Income (Loss)
AOCI primarily consists of accumulated net unrealized gains or losses associated with our investments in AFS debt securities, which commenced during the amountthird quarter of the adjustment based on the implied per-share consideration in the Business Combination2021, and the number of shares of our capital stock issued in certain dilutive issuances prior to the closing of the Business Combination. The adjustment resulted in the issuance of an additional 1,281,132 shares at the time of the Closing of the Business Combination.foreign currency translation adjustments.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The Company reservedfollowing table presents the following common stock for future issuance asrollforward of AOCI, inclusive of the dateschanges in the components of other comprehensive loss for the periods indicated:
June 30,December 31,
20212020
Conversion of outstanding redeemable preferred stock465,916,522 
Unissued redeemable preferred stock reserved for issued warrants12,170,990 
Unissued redeemable preferred stock86,925,094 
Outstanding common stock warrants40,295,990 
Outstanding stock options, RSUs and PSUs86,597,426 74,549,561 
Possible future issuance under stock plans61,470,529 33,422,273 
Contingent common stock320,649 320,649 
Total common stock reserved for future issuance188,684,594 673,305,089 
AFS Debt SecuritiesForeign Currency Translation AdjustmentsTotal
Three Months Ended June 30, 2022
AOCI, beginning balance$(5,806)$(158)$(5,964)
Other comprehensive loss before reclassifications(1)
(2,115)(56)(2,171)
Amounts reclassified from AOCI into earnings124 — 124 
Net current-period other comprehensive loss(2)
(1,991)(56)(2,047)
AOCI, ending balance$(7,797)$(214)$(8,011)
Three Months Ended June 30, 2021
AOCI, beginning balance$— $(246)$(246)
Other comprehensive loss before reclassifications(1)
— (266)(266)
Net current-period other comprehensive loss(2)
— (266)(266)
AOCI, ending balance$— $(512)$(512)
Six Months Ended June 30, 2022
AOCI, beginning balance$(1,351)$(120)$(1,471)
Other comprehensive loss before reclassifications(1)
(6,731)(94)(6,825)
Amounts reclassified from AOCI into earnings285 — 285 
Net current-period other comprehensive loss(2)
(6,446)(94)(6,540)
AOCI, ending balance$(7,797)$(214)$(8,011)
Six Months Ended June 30, 2021
AOCI, beginning balance$— $(166)$(166)
Other comprehensive loss before reclassifications(1)
— (346)(346)
Net current-period other comprehensive loss(2)
— (346)(346)
AOCI, ending balance$— $(512)$(512)
____________________
Dividends
Common stockholders(1)Gross realized gains and non-voting common stockholderslosses from sales of our investments in AFS debt securities that were reclassified from AOCI to earnings are entitled to dividends whenrecorded within noninterest income—other in the unaudited condensed consolidated statements of operations and if declared by the board of directors. There were no dividends declared or paid to common stockholderscomprehensive income (loss). We did not have investments in AFS debt securities during the six months ended June 30, 20212021. Additionally, there were no reclassifications related to foreign currency translation adjustments during the six months ended June 30, 2022 and 2020.2021.
Voting Rights(2)There were no tax impacts during any of the periods presented due to reserves against deferred tax assets in jurisdictions where other comprehensive loss activity was generated.
Each holder
For gross amounts of common stock hasrealized gains and losses on our investments in AFS debt securities, see Note 3. Interest income associated with our investments in AFS debt securities is recognized within interest income—other in the right to one vote per shareunaudited condensed consolidated statements of common stockoperations and is entitled to notice of any stockholder meeting. Non-voting common stock does not have any voting rights or other powers.comprehensive income (loss).
Note 11. Stock-Based12. Share-Based Compensation
2011 Stock Option Plan
Prior to the Business Combination, the Company’s Amended and Restated 2011 Stock Option Plan (the “2011 Plan”) allowed the Company to grant shares of common stock to employees, non-employee directors and non-employee third parties. The Company also had shares authorized under a stock plan assumed in a 2020 business combination. As of June 30, 2021, a total of 84,492,530 awards remain subject to future issuance under these arrangements. Upon the Closing, the remaining unallocated share reserve under the 2011 Plan was cancelled and no new awards will be granted under such plan. Awards outstanding under the 2011 Plan were assumed by SoFi Technologies upon the Closing and continue to be governed by the terms of the 2011 Plan.
2021 Stock Option and Incentive Plan
In connection with the Closing of the Business Combination, the Company adopted the 2021 Stock Option and Incentive Plan (the “2021 Plan”), which authorized for issuance 63,575,425 shares of common stock in connection with the Business Combination. The 2021 Plan allowed for the number of authorized shares willto increase on the first day of each fiscal year beginning with SoFi Technologies’on January 1, 2022 fiscal year, as prescribed inand ending on and including January 1, 2030. Effective January 1, 2022, our Board of Directors authorized the issuance of an additional 8,937,242 shares under this provision. Refer to Note 19 for discussion of an amendment and restatement of the 2021 Plan.Plan during the subsequent event period. The 2021 Plan allows for the issuance of stock options, stock appreciation rights, restricted stock, restricted stock units (including performance stock units), dividend
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
equivalents and other stock or cash based awards. As of June 30, 2021, 6,428,578 performance stock unit (“PSU”) awards for issuance to its employees, non-employee directors and 178,021 restricted stock unit (“RSU”) awards have been granted undernon-employee third parties. Shares associated with option exercises and RSU vesting are issued from the 2021 Plan, which are further described below.authorized pool.
During the six months ended June 30, 20212022 and 2020,2021, we incurred cash outflows of $28,603$5,846 and $12,628,$28,603, respectively, related to the payment of withholding taxes for vested RSUs. These cash outflows are presented within net cash provided by (used in) financing activities in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Cash Flows.cash flows.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Stock-basedShare-based compensation expense related to stock options, RSUs and PSUs is presented within the following line items in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) for the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20212020202120202022202120222021
Technology and product developmentTechnology and product development$16,618 $5,882 $28,234 $11,943 Technology and product development$18,342 $16,618 $35,834 $28,234 
Sales and marketingSales and marketing3,695 1,990 6,140 3,111 Sales and marketing6,008 3,695 11,141 6,140 
Cost of operationsCost of operations2,709 1,463 4,190 3,134 Cost of operations4,816 2,709 8,959 4,190 
General and administrativeGeneral and administrative29,132 14,210 51,044 25,042 General and administrative50,976 29,132 101,229 51,044 
TotalTotal$52,154 $23,545 $89,608 $43,230 Total$80,142 $52,154 $157,163 $89,608 
Common Stock Valuations
Prior to us contemplating a public market transaction, we established the fair value of our common stock by using the option pricing model (Black-Scholes Model based) via the backsolve method and through placing weight on previously redeemable preferred stock transactions. The valuations also applied discounts for lack of marketability to reflect the fact that there was no market mechanism to sell our common stock and, as such, the common stock option and RSU holders would need to wait for a liquidity event to facilitate the sale of their equity awards. In addition, there were contractual transfer restrictions placed on common stock in the event that we remained a private company.
During the third quarter of 2020, once we made intentional progress toward pursuing a public market transaction, we began applying the probability-weighted expected return method to determine the fair value of our common stock. The probability weightings assigned to certain potential exit scenarios were based on management’s expected near-term and long-term funding requirements and assessment of the most attractive liquidation possibilities at the time of the valuation.
During the fourth quarter of 2020, we valued our common stock on a monthly basis. A common stock transaction that closed in December 2020 at a price of $10.57 per common share, which was of substantial size and in close proximity to the Business Combination, served as the key input for the fair value of our common stock for grants made during the fourth quarter of 2020. We decreased the assumed discount for lack of marketability throughout the fourth quarter of 2020, corresponding with our decreased time to liquidity assumption throughout the quarter, as we became more certain about the possibility of entering into the Business Combination over time. We continued to use a share price of $10.57 to value our common stock for transactions in January until the date on which we executed the Agreement.
Subsequent to executing the Agreement on January 7, 2021 and through the Business Combination, we determined the value of our common stock based on the observable daily closing price of SCH’s stock (ticker symbol “IPOE”) multiplied by the exchange ratio in effect for such transaction date. Subsequent to the Business Combination, we determined the value of our common stock based on the observable daily closing price of SoFi’s stock (ticker symbol “SOFI”).
Stock Options
The terms of the stock option grants, including the exercise price per share and vesting periods, are determined by our board of directors. At the discretion and determination of our board of directors, both the 2011 Plan and the 2021 Plan allow for the granting of stock options that may be exercised before the stock options have vested.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following is a summary of stock option activity for the period indicated:
Number of
Stock Options
Weighted Average
Exercise Price
Weighted Average
Remaining
Contractual Term
(in years)
Outstanding as of January 1, 202117,183,828 $9.92 6.6
Retroactive conversion of stock options due to Business Combination12,764,147 (4.23)
Outstanding as of January 1, 2021, as converted29,947,975 5.69 6.6
Granted(1)
n/a
Exercised(2)
(2,797,592)1.49 
Forfeited(7,540)6.31 
Expired(102,116)6.24 
Outstanding as of June 30, 202127,040,727 $6.13 6.1
Exercisable as of June 30, 202126,036,585 $6.26 6.1
Number of
Stock Options
Weighted Average
Exercise Price
Weighted Average
Remaining
Contractual Term
(in years)
Outstanding as of January 1, 202221,171,147 $6.81 5.8
Granted(1)
— n/a
Exercised(1,442,890)1.43 
Forfeited(1,126)6.84 
Expired(92,419)3.06 
Outstanding as of June 30, 202219,634,712 $7.23 5.4
Exercisable as of June 30, 202219,526,150 $7.23 5.4
____________________
(1)There were 0no stock options granted during the six months ended June 30, 2021.
(2)Includes 593,798 stock options that were exercised during the second quarter of 2021 for which we did not legally issue the associated common stock as of June 30, 2021 as a result of implementing an administrative freeze on legal issuances of common stock in advance of the Closing of the Business Combination. As such, this presentation differs from the corresponding disclosure of exercises of stock options presented in the Consolidated Statements of Changes in Temporary Equity and Permanent Equity (Deficit), as the latter reflects only exercises for which shares of common stock were legally issued.2022.
Total compensation cost related to unvested stock options not yet recognized as of June 30, 20212022 was $9.7$3.2 million and will be recognized over a weighted average period of approximately 1.50.7 years.
Restricted Stock Units
RSUs are equity awards granted to employees that entitle the holder to shares of our common stock when the awards vest. RSUs are measured basedFor employees hired on or after January 1, 2022, new hire RSU grants typically vest 12.5% on the fair value of our common stock onfirst vesting date, which occurs approximately six months after the date of grant. The weighted average fair valuegrant, and ratably each quarter of our common stock was $19.07 during the six months ended June 30, 2021.ensuing 14-quarter period. For employees hired before January 1, 2022, new hire RSU grants typically vest 25% on the first vesting date, which occurs approximately one year after the date of grant, and ratably each quarter of the ensuing 12-quarter period. RSUs have been issued under other vesting schedules, including grants to existing employees.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes RSU activity for the period indicated:
Number of
RSUs
Weighted Average Grant Date Fair Value
Outstanding as of January 1, 202125,591,913$13.06 
Retroactive conversion of RSUs due to Business Combination19,009,673(5.57)
Outstanding as of January 1, 2021, as converted44,601,5867.49 
Granted19,455,72416.86 
Vested(1)(2)
(7,853,603)7.58 
Forfeited(3,075,586)8.46 
Outstanding as of June 30, 2021(3)
53,128,121$10.86 
Number of
RSUs
Weighted Average Grant Date Fair Value
Outstanding as of January 1, 202248,687,524$12.23 
Granted27,687,9688.87 
Replacement Awards(1)
630,65410.69 
Vested(2)
(11,312,098)11.74 
Forfeited(4,952,182)10.13 
Outstanding as of June 30, 2022(3)
60,741,866$10.95 
________________________
(1)In connection with the Technisys Merger, we converted outstanding Technisys performance awards into RSUs to acquire common stock of SoFi, and for which $2,855 of the fair value was attributed to pre-combination services. See Note 2 for additional information.
(2)The total fair value, based on grant date fair value, of RSUs that vested during the six months ended June 30, 20212022 was $59.5$132.8 million.
(2)Includes 3,907,905 RSUs that vested during the second quarter of 2021 for which we did not legally issue the associated common stock as of June 30, 2021 as a result of implementing an administrative freeze on legal issuances of common stock in advance of the Closing of the Business Combination. As such, this presentation differs from the corresponding disclosure of RSUs vested presented in the Consolidated Statements of Changes in Temporary Equity and Permanent Equity (Deficit), as the latter reflects only RSU vestings for which shares of common stock were legally issued.
(3)Includes 178,021 RSUs that were granted in 2020 with an original vest dateand later modified in June 2021 to earn the first tranche of compensation for the 2020 plan period. However, upon determining that the original performance-based vesting condition would not be satisfied, the Company modified the awards to extend the vesting date by 12 months. We concluded that the facts and circumstances aligned with an improbable-to-probable modification (Type III), related to which $741 and the vesting condition$1,695 of the modified awards is a service-based condition. As a result, we reversed previously recognized share-based compensation expense of $1,237 in June 2021. For the modified awards, we will record total share-based compensation expense of $3,884 determined based on the number of awards expected to vest and the modification-date fair value over the 12-month service period, of which $180 was recorded induring the three and six months ended June 2021.30, 2022, respectively. The awards were fully expensed as of June 30, 2022.
As of June 30, 2021,2022, there was $541.8$631.7 million of unrecognized compensation cost related to unvested RSUs, which will be recognized over a weighted average period of approximately 3.43.1 years.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Performance Stock Units
PSUs are equity awards granted to employees that entitleThe following table summarizes PSU activity for the holder to shares of our common stock when the awards vest. Under the 2021 Plan, we granted PSUs that will vest, if at all, on a graded basis during the four-year period commencing on May 28, 2022, subject to the achievement of specified performance goals, such as the volume-weighted average closing price of our stock over a 90-trading day period (“Target Hurdles”) and, if we become a bank holding company, maintaining certain minimum standards applicable to bank holding companies. All PSUs are subject to continued employment on the date of vesting. In the event of a Sale Event (as defined in the 2021 Plan), the awards may automatically vest subject to the satisfaction of the Target Hurdles by reference to the sale price, without regard to any other vesting conditions. In the second quarter of 2021, we granted 6,428,578 PSUs with a weighted-average grant date fair value of $14.66, all of which were unvested as of June 30, 2021.indicated:
Number of
PSUs
Weighted Average Grant Date Fair Value
Outstanding as of January 1, 202222,970,396$9.52 
Granted122,1903.71
Vestedn/a
Forfeited(1,295,212)7.53
Outstanding as of June 30, 202221,797,374$9.60 
Compensation cost associated with PSUs is recognized using the accelerated attribution method for each of the 3 vesting tranches over the respective derived service period. We determine the grant-date fair value of PSUs utilizing a Monte Carlo simulation model. The following table summarizes the inputs used for estimating the fair value of PSUs granted during the period indicated:
InputSix Months Ended
Input
June 30, 20212022
Risk-free interest rate0.8%1.6%
Expected volatility34.9%37.7%
Fair value of common stock$23.2112.06
Dividend yield0%—%
Our use of a Monte Carlo simulation model requires the use of subjective assumptions:
The risk-free interest rate assumption was based on the five-year U.S. Treasury rate at the time of grant which was commensurate with the remaining term of the PSUs.
The expected volatility assumption was based on the implied volatility of our common stock from a set of comparable publicly-traded companies.
The fair value of our common stock was based on the closing stock price on the date of grant.
We assumed no dividend yield because we have historically not paid out dividends to common stockholders.
As of June 30, 2021,2022, there was $89.8$103.3 million of unrecognized compensation cost related to unvested PSUs, which will be recognized over a weighted average period of approximately 1.81.4 years.
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 12.13. Income Taxes
For interim periods, we follow the general recognition approach whereby tax expense is recognized through the use of an estimated annual effective tax rate, which is applied to the year-to-date operating results. Additionally, we recognize tax expense or benefit for any discrete items occurring within the interim period that were excluded from the estimated annual effective tax rate. Our effective tax rate may be subject to fluctuations during the year due to impacts from the following items: (i) changes in forecasted pre-tax and taxable income or loss, (ii) changes in statutory law or regulations in jurisdictions where we operate, (iii) audits or settlements with taxing authorities, (iv) the tax impact of expanded product offerings or business acquisitions, and (v) changes in valuation allowance assumptions.
For the three and six months ended June 30, 2022, we recorded income tax expense of $(119) and $(871), respectively. For the three and six months ended June 30, 2021, we recorded an income tax benefit (expense) benefit of $78 and $(1,021), respectively. For the three and six months ended June 30, 2020, we recorded an income tax benefit of $99,768 and $99,711, respectively. Income taxes for the six months ended June 30, 2021 were primarily due to income tax expense associated with the profitability of SoFi Lending Corp, which incurs income tax expenseCorp. and, for the 2022 periods, SoFi Bank, in some state jurisdictions where separate company filing is required. The significant change in ourIn the 2022 periods, this expense was partially offset by income tax position for the 2021 periods relative to 2020 was primarily due to a partial release of our valuation allowancebenefits from foreign losses in the second quarter of 2020 in connectionjurisdictions with net deferred tax liabilities resulting from intangible assets acquired from Galileo in May 2020. There were no material changesrelated to our unrecognized tax benefits duringthe Technisys Merger. See Note 2 for additional information.
During the six months ended June 30, 20212022, we increased our unrecognized tax benefits by $9,885, of which $6,548 would impact the Company’s effective tax rate if realized. The increase resulted from the recognition of historical tax reserves that existed at the time of the Technisys Merger and we were recorded through goodwill. See Note 2 for additional information. As part of our purchase consideration, there are shares held in escrow, which could be returned to SoFi to indemnify us against future tax settlements during the escrow period. We do not expect to have any significant changes to unrecognized tax benefits over the next 12 months.

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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
During the six months ended June 30, 2021,2022, we maintained a full valuation allowance against our net deferred tax assets in applicable jurisdictions. In certain foreign and state jurisdictions where sufficient deferred tax liabilities exist, no valuation allowance is recognized. Management reviews all available positive and negative evidence in assessing the realizability of deferred tax assets. We will continue to recognize a full valuation allowance until there is sufficient positive evidence to support its release.
Note 13.14. Related Parties
The Company defines related parties as members of our boardBoard of directors,Directors, entity affiliates, executive officers and principal owners of the Company’s outstanding stock and members of their immediate families. Related parties also include any other person or entity with significant influence over the Company’s management or operations.
Stockholder Note
In 2019, the Company entered into a $58,000 note receivable agreement with a stockholder (“Note Receivable Stockholder”), which was collateralized by the Note Receivable Stockholder’s common stock and redeemable preferred stock. Related to this collateralization, the Company obtained call rights to purchase the collateral at $5.05 per share (“Call Option Rights”). As of December 31, 2020, there was 0 remaining receivable associated with this related party note; however, our Call Option Rights remained outstanding post settlement, per the terms of our Note Receivable Stockholder agreement.
During the three and six months ended June 30, 2020, we recognized related party interest income of $569 and $1,339, respectively. In December 2020, we exercised our Call Option Rights to acquire the Note Receivable Stockholder collateral, which included 104,132 shares of common stock and 26,941,262 shares of redeemable preferred stock. The Call Option Rights shares were retired upon receipt. The option exercise payable of $133,385 remained outstanding as of December 31, 2020 and the reserved funds were presented within restricted cash and restricted cash equivalents in the Unaudited Condensed Consolidated Balance Sheets. The full payment was subsequently made in January 2021.
Apex Loan
In November 2019,February 2021, Apex Clearing Holdings, LLC (“Apex”), in which we lent $9,050 to Apex at an interest rate of 12.5% per annum, whichhistorically had a scheduled maturity date of August 31, 2020. In August 2020, we extended the maturity date to August 31, 2021 and modified the interest rate to 5.0% per annum, which we determined to be below the market rate of interest. In accordance with ASC 835-30, Interest, in 2020, we recognized a loss representing the discounted fair value of the loan receivable relative to its stated value at the market rate of interest, which is accreted into interest income over the remaining term of the loan. During the year ended December 31, 2020, we lent an additional $7,643 to Apex. We had an interest income receivable of $1,443 as of December 31, 2020. During February 2021, Apexminority ownership, paid us $18,304 in settlement of all of their outstanding obligations to us, which consisted of outstanding principal balances of $16,693 and accrued interest of $1,611.
During the three and six months ended June 30, 2021, we recognized interest income of $0$— and $211, respectively, within interest income — income—related party notes, and we reversed the remainder of the loss for the discount to fair value that had not yet been accreted of $169 within noninterest income — income—other in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss), which was only applicable to the six-month period. During the three and six months ended June 30, 2020, we recognized interest income of $310 and $592, respectively.
Note 14.15. Commitments, Guarantees, Concentrations and Contingencies
Leases
We primarily lease our office premises under multi-year, non-cancelable operating leases. During the six months ended June 30, 2021, we commenced newOur operating leases for office premises withhave terms expiring from 20242022 to 2026.2040, exclusive of renewal option periods. Our office leases contain renewal option periods ranging from one to ten years from the expiration dates. These options were not recognized as part of our ROU assets and operating lease liabilities, as we did not conclude at the commencement date of the leases that we were reasonably certain to exercise these options. However, in our normal course of business, we expect our office leases to be renewed, amended or replaced by other leases. Associated with these leases, we obtained non-cash operating lease ROU assets in exchange for new
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Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
operating lease liabilities of $0 and $3,581$764 during the three and six months ended June 30, 2021, respectively.2022, which were related to our recent acquisitions. Our finance leases expire in 2040.
Lease Concession
The lessor for one of our operating leases allowed us to defer payments on the lease beginning in April 2020 as a result of our inability to use the leased premises during the COVID-19 pandemic. During the concession period, we did not recognize operating lease cost and we did not remeasure the right-of-use asset or lease liability. We electedregained access to not account for this non-substantial concession as athe leased premises in September 2021 and resumed lease modification.amortization at that time. In the absence of this concession, we would have recognized additional operating lease cost of $566 and $1,132 during the three and six months ended June 30, 2021, respectively, and $566 and $566 during the three and six months ended June 30, 2020, respectively.
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Other Commitments
In September 2019, we entered into a 20-year partnership with LA Stadium and Entertainment District at Hollywood Park in Inglewood, California that granted us the exclusive naming rights to SoFi Stadium and official partnerships with the Los Angeles Chargers and Los Angeles Rams, as well as rights with the performance venue and surrounding entertainment district (“Naming and Sponsorship Agreement”). We made payments totaling $6,250 and $9,517 during the three and six months ended June 30, 2021, respectively. We did 0t make any payments during the corresponding periods in 2020. See “Contingencies” below for discussion of an associated contingent matter.
In June 2021, we entered into an agreement whereby we will invest $20 million for a 5% ownership interest in a lending-related business, pending certain regulatory approvals. Upon the closing of the transaction, we will be granted a seat on the investee’s board of directors. Based on accounting guidance in ASC 323-10-15-6, Investments — Equity Method and Joint Ventures, we concluded that we will have significant influence over the investee because of our representation on its board of directors. However, we will not control the investee and, therefore, will account for the investment under the equity method of accounting. We do not expect the investment to be deemed significant under either Regulation S-X, Rule 3-09 or Rule 4-08(g).
Concentrations
Financial instruments that potentially subject us to significant concentrations of credit risk consist principally of cash and cash equivalents, restricted cash and restricted cash equivalents, residual investments and loans. We hold cash and cash equivalents and restricted cash and restricted cash equivalents in accounts at regulated domestic financial institutions in amounts that may exceed FDIC insured amounts. We believe these institutions are of high credit quality and have not experienced any related losses to date.quality.
We are dependent on third-party funding sources to originate loans. Additionally, we sell loans to various third parties. During the six months ended June 30, 2021, the two largestWe have historically sold loans to a limited pool of third-party buyers accounted for a combined 45% of our loan sales volume.buyers. No individual third-party buyer accounted for 10% or more of consolidated total net revenues for any of the periods presented.
The Company is exposed to default risk on borrower loans originated and financed by us. There is no single borrower or group of borrowers that comprise a significant concentration of the Company’s loan portfolio. Likewise, the Company is not overly concentrated within a group of channel partners or other customers, with the exception of our distribution of personal loan residual interests in our sponsored personal loan securitizations, which we market to third parties, and the aforementioned whole loan buyers. Given we have a limited number of prospective buyers for our personal loan securitization residual interests, this might result in us utilizing a significant amount of our own capital to fund future residual interests in personal loan securitizations, or impact the execution of future securitizations if we are limited in our own ability to invest in the residual interest portion of future securitizations, or find willing buyers for securitization residual interests.
See Note 16 for a discussion of concentrations in revenues from contracts with customers.
Contingencies
Legal Proceedings
In limited instances, the Company may be subject to a variety of claims and lawsuits in the ordinary course of business. Regardless of the final outcome, defending lawsuits, claims, government investigations, and proceedings in which we are involved is costly and can impose a significant burden on management and employees, and there can be no assurances that we will receive favorable final outcomes.
Contingencies
Galileo. Galileo, our wholly owned subsidiary that we acquired in May 2020, is a defendant in a putative class action involving service disruption for customers of Galileo’s largest client stemming from Galileo’s system experiencing technology platform downtime. The parties have entered into a class action settlement agreement to resolve the claims in the action. In May 2021, the United States District Court Northern District of California granted a motion for final approval of the class action settlement. As of June 30, 2021, we estimated a contingent liability associated with this litigation of $1,750, which decreased from the amount recorded as of December 31, 2020 due to lower-than-anticipated claims. The contingent liability was presented
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
within accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheets, and represents Galileo’s maximum exposure to loss on the litigation. Other assets as of June 30, 2021 included $1,750 for the expected insurance recovery on the expected settlement. In June 2021, an appeal was filed to the final order approving the settlement in the United States Court of Appeals for the Ninth Circuit by a pro se putative class member. That appeal is pending.
We expensed Galileo legal fees associated with this litigation as incurred. Additionally, Galileo’s client sought compensatory payment from Galileo as part of the technology platform outage, which Galileo settled in November 2020 for $3,341.
SoFi Stadium. In September 2019, we established a 20-year partnership with LA Stadium and Entertainment District at Hollywood Park in Inglewood, California (“StadCo”), through a naming and sponsorship agreement, which, among other things, provides SoFi with exclusive naming rights of SoFi Stadium and an official partnership with the Los Angeles Chargers and Los Angeles Rams and with the performance venue, which shares a roof with the stadium, and the surrounding planned entertainment district, which is anticipated to include office space, retail space and hotel and dining options. In September 2020, we discussed certain provisions of the Namingnaming and Sponsorship Agreement for SoFi Stadium entered into by the same parties in September 2019sponsorship agreement with StadCo in light of the COVID-19 pandemic. Based on these discussions, SoFi paid sponsorship fees for the initial contract year (July 1, 2020 to March 31, 2021) of $9.8 million, of which $6.5 million was paid during 2020 and $3.3 million was paid in January 2021.
The parties are revisiting the sponsorship fees to determine the ultimate amount payable for the initial contract year and have requested that the parties agree uponagreed to seek to engage a third party with expertise in the valuation of sports media rights and sports sponsorship or promotional rights (“Valuation Expert”) to perform an evaluation of the delivered value during the initial contract year, which evaluationyear. The valuation has not begun as of the date of this Quarterly Report on Form 10-Q. Therefore, the Company is exposed to additional potential sales and marketing expense of up to $12.7 million, which reflects the difference between the actual sponsorship fees paid during the initial contract year and the commitment for the initial contract year made under the Naming and Sponsorship Agreement. As of June 30, 2021,2022, we are unable to estimate the amount of reasonably possible additional costs we may incur
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(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
with respect to this contingency. Moreover, we have not determined that the likelihood of additional cost is probable. Therefore, as of June 30, 2021,2022, we have not recorded additional expense related to this contingency.
Juarez et al v. SoFi Lending Corp. During January 2022, the parties advised the court that they had reached agreement on nearly all material terms of the settlement and were in the process of documenting the settlement and accompanying class action settlement notice and claim form. The settlement agreement was fully executed in April 2022 and the plaintiffs have moved for preliminary approval of the settlement. The proposed class settlement, which contemplates an aggregate payment by SoFi in an immaterial amount, remains subject to final court review and approval, which we expect to occur in 2023.
In re Renren Inc. Derivative Litigation. In April 2022, the Supreme Court of New York held a mediation with the plaintiffs and announced that, given the parties' inability to reach an agreement, the Court is going to approve a settlement over objections. On June 9, 2022, the Court issued a final order and judgment approving the settlement. During July 2022, two sets of shareholders that had objected to the settlement filed notices of appeal from the Court’s order and judgment approving the settlement. We do not expect these objections ultimately to affect the provision in the settlement agreement in which all claims against Social Finance are dismissed with prejudice.
Guarantees
We have three3 types of repurchase obligations that we account for as financial guarantees, pursuant to ASC 460. First, we issue financial guarantees to FNMAwhich are disclosed in our Annual Report on loans that we sell to FNMA, which manifest as repurchase requirements if it is later discovered that loans sold to FNMA do not meet FNMA guidelines. We have a three-year repurchase obligation from the time of origination to buy back originated loans that do not meet FNMA guidelines, and we are required to pay the full initial purchase price back to FNMA. We recognize a liability for the full amount of expected loan repurchases, which we estimate based on historical experience. The liability we record is equal to what we expect to buy back and, therefore, approximates fair value. Second, we make standard representations and warranties related to other loan transfers, breaches of which would require us to repurchase the transferred loans. Finally, we have limited repurchase obligations for certain loan transfers associated with credit-related events, such as early prepayment or events of default within 90 days after origination. Estimated losses associated with credit-related repurchases are evaluated pursuant to ASC 326.Form 10-K. In the event of a repurchase, we are typically required to pay the purchase price of the loans transferred.
As of June 30, 20212022 and December 31, 2020,2021, the Company accrued liabilities within accounts payable, accruals and other liabilities in the Unaudited Condensed Consolidated Balance Sheetsunaudited condensed consolidated balance sheets of $7,156$4,844 and $5,196,$7,441, respectively, related to our estimated repurchase obligation, with the corresponding charges recorded within noninterest income — income—loan origination and sales in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). As of each of June 30, 20212022 and December 31, 2020,2021, the amount associated with loans sold that were subject to the terms and conditions of our repurchase obligations totaled $5.4 billion and $3.9 billion, respectively.$6.5 billion.
As of June 30, 20212022 and December 31, 2020,2021, the Company had a total of $9.3$9.1 million and $9.3 million, respectively, in letters of credit outstanding with financial institutions. These outstanding letters of creditinstitutions, which were issued for the purpose of securing certain of the Company’s operating lease obligations. A portion of the letters of credit was collateralized by $3.3 million and $3.3$3.1 million of the Company’s cash, as of June 30, 2021 and December 31, 2020, respectively, which is included within restricted cash and restricted cash equivalents in the Unaudited Condensed Consolidated Balance Sheets.unaudited condensed consolidated balance sheets.
As of June 30, 2022, the Company had a total of $9.7 million in letters of credit outstanding with the FHLB, which serve as collateral for public deposits and were collateralized by loans.
Mortgage Banking Regulatory Mandates
The Company is subject to certain state-imposed minimum net worth requirements for the states in which the Company is engaged in the business of a residential mortgage lender. Noncompliance with these requirements on an annual basis could result in potential fines or penalties imposed by the applicable state. Future events or changes in mandates may affect the
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Company’s ability to meet mortgage banking regulatory requirements. As of June 30, 20212022 and December 31, 2020,2021, the Company was in compliance with all minimum net worth requirements and, therefore, has not accrued any liabilities related to fines or penalties.
Retirement Plans
The Company has a 401(k) plan that covers all employees meeting certain eligibility requirements. The 401(k) plan is designed to provide tax-deferred retirement benefits in accordance with the provisions of Section 401(k) of the Internal Revenue Code. Eligible employees may defer up to 100% of eligible compensation up to the annual maximum as determined by the Internal Revenue Service. The Company’s contributions to the plan are discretionary. The Company has not made any contributions to the plan to date.
Note 15.16. Loss Per Share
We compute loss per share attributable to common stock using the two-class method required for participating interests. Prior to the Business Combination, our participating interests included all series of our preferred stock. Series 1 preferred stockRedeemable Preferred Stock has preferential cumulative dividend rights. Pursuant to ASC 260, Earnings Per Share, for each period presented, we increased net loss or decreased net income, as applicable, by the contractual amount of dividends payable to holders of Series 1 preferred stock before allocating any remaining undistributed earnings to all participating interests.
PriorRedeemable Preferred Stock. Subsequent to the Business Combination, all other classes of preferred stock, except for Series C, had stated dividend rights, which had priority over undistributed earnings. The remaining losses were shared pro-rata among the preferred stock (with the exception of Series 1 preferred stock) and common stock outstanding during the measurement period, as if all of the losses for the period had been distributed. While our calculation of loss per share accounted for a loss allocation to allwe did not have any participating shares, we only presented loss per share below for our common stock. interests.
Basic loss per share of common stock was computed by dividing net income (loss),loss, adjusted for the impact of Series 1 preferred stockRedeemable Preferred Stock dividends, and income (loss) allocated to other participating interests, as applicable, by the weighted average number of shares of common stock outstanding during the
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(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
period. Because the amount available to distribute to all participating interests after adjusting for redeemable preferred stock dividends was negative in all periods presented, we did not allocate any loss to participating interests in determining the numerator of the basic and diluted loss per share computation, as the allocation of loss would have been anti-dilutive. Further, weWe excluded the effect of all potentially dilutive common stock elements from the denominator in the computation of diluted loss per share, as their inclusion would have been anti-dilutive.
The calculation of basic and diluted loss per share was as follows for the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20212020202120202022202120222021
Numerator:Numerator:Numerator:
Net income (loss)$(165,314)$7,808 $(342,878)$(98,559)
Net lossNet loss$(95,835)$(165,314)$(206,192)$(342,878)
Less: Redeemable preferred stock dividendsLess: Redeemable preferred stock dividends(10,079)(10,051)(20,047)(20,157)Less: Redeemable preferred stock dividends(10,079)(10,079)(20,047)(20,047)
Net loss attributable to common stockholders – basic and dilutedNet loss attributable to common stockholders – basic and diluted$(175,393)$(2,243)$(362,925)$(118,716)Net loss attributable to common stockholders – basic and diluted$(105,914)$(175,393)$(226,239)$(362,925)
Denominator:Denominator:Denominator:
Weighted average common stock outstanding – basicWeighted average common stock outstanding – basic365,036,365 72,147,293 241,282,003 70,768,457 Weighted average common stock outstanding – basic910,046,750 365,036,365 881,608,165 241,282,003 
Weighted average common stock outstanding – dilutedWeighted average common stock outstanding – diluted365,036,365 72,147,293 241,282,003 70,768,457 Weighted average common stock outstanding – diluted910,046,750 365,036,365 881,608,165 241,282,003 
Loss per share – basicLoss per share – basic$(0.48)$(0.03)$(1.50)$(1.68)Loss per share – basic$(0.12)$(0.48)$(0.26)$(1.50)
Loss per share – dilutedLoss per share – diluted$(0.48)$(0.03)$(1.50)$(1.68)Loss per share – diluted$(0.12)$(0.48)$(0.26)$(1.50)

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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
We excluded the effect of the below elements from our calculation of diluted loss per share, as their inclusion would have been anti-dilutive.anti-dilutive, as there were no earnings attributable to common stockholders. These amounts represent the number of instruments outstanding at the end of each respective period:period indicated:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Redeemable preferred stock exchangeable for common stock(1)
492,857,785 492,857,785 
Redeemable preferred stock warrants exchangeable for common stock(1)
12,170,990 12,170,990 
Contingent common stock(1)(2)
320,649 320,649 320,649 320,649 
Common stock options(1)
27,040,727 32,396,026 27,040,727 32,396,026 
Common stock warrants(1)
40,295,990 40,295,990 
Unvested RSUs(1)
53,128,121 40,729,306 53,128,121 40,729,306 
Unvested PSUs(1)
6,428,578 6,428,578 
June 30,
20222021
Common stock options19,634,712 27,040,727 
Common stock warrants12,170,990 40,295,990 
Unvested RSUs60,741,866 53,128,121 
Unvested PSUs21,797,374 6,428,578 
Convertible notes(1)
53,538,000 — 
Contingent common stock(2)
6,903,663 320,649 
Potentially issuable contingent common stock(3)
598,068 — 
____________________________________________
(1)These potentialRepresents the number of common stock elements were anti-dilutiveissuable upon conversion of all convertible notes at the conversion rate in effect at the periods to which they applied, as there were no earnings attributable to common stockholders.date indicated.
(2)For all periods presented,As of June 30, 2022, includes contingently returnable common stock in connection with the Technisys Merger, which remains subject to further adjustment, pending final agreement regarding a closing net working capital calculation specified in the merger agreement. See Note 2 for additional information. As of June 30, 2021, included contingently issuable common stock in connection with our acquisition of 8 Limited, as further discussedwhich was subsequently issued during the fourth quarter of 2021.
(3)As of June 30, 2022, includes the maximum amount of potentially issuable contingent common stock in connection with the Technisys Merger, which is pending final agreement regarding a closing net working capital calculation specified in the merger agreement. See Note 2.2 for additional information.
Note 16.17. Business Segment Information
Segment Organization and Reporting Framework
The Company has 3 reportable segments: Lending, Technology Platform and Financial Services. Each of our reportable segments is a strategic business unit that serves specific needs of our members based on the products and services provided. The segments are based on the manner in which management views the financial performance of the business. The reportable segments also reflect the Company’s organizational structure. Each segment has a segment manager who reports directly to the Chief Operating Decision Maker (“CODM”). The CODM has ultimate authority and responsibility over resource allocation decisions and performance assessment.
The operations of acquired businesses have been integrated into, or managed as part of, our existing reportable segments. Activities that are not part of a reportable segment, such as management of our corporate investment portfolio and
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(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
asset/liability management by our centralized treasury function (as further discussed below), are included in the Corporate/Other non-reportable segment (previously referred to as the “Other” non-reportable segment).
Contribution profit (loss) is the primary measure of segment profit and loss reviewed by the Chief Operating Decision Maker (“CODM”)CODM and is intended to measure the direct profitability of each segment.segment in the manner in which management evaluates performance and makes decisions about funding our operations and allocating resources. Contribution profit (loss) is defined as total net revenue for each reportable segment less:
fair value changes in servicing rights and residual interests classified as debt that are attributable to assumption changes, which impact the contribution profit within the Lending segment. These fair value changes are non-cash in nature and are not realized in the period; therefore, they do not impact the amounts available to fund our operations; and
expenses directly attributable to the corresponding reportable segment. Directly attributable expenses primarily include compensation and benefits and sales and marketing, and vary based on the amount of activity within each segment. Directly attributable expenses also include loan origination and servicing expenses, professional services, occupancy related costs,product fulfillment, lead generation and tools and subscriptions.occupancy-related costs. Expenses are attributed to the reportable segments using either direct costs of the segment or labor costs that can be attributed based upon the allocation of employee time for individual products.
During the first quarter of 2022, we implemented a funds transfer pricing (“FTP”) framework to attribute net interest income to our business segments based on their usage and/or provision of funding. The primary objective of the FTP framework is to transfer interest rate risk from the business segments by providing matched duration of funding of assets and liabilities to allocate interest income and interest expense to each segment. Therefore, the financial impact, management and reporting of interest rate risk is centralized in Corporate/Other, where it is monitored and managed. Under the FTP framework, treasury provides a funds credit for sources of funds, such as deposits generated by our Financial Services segment, and a funds charge for the use of funds, such as loan originations in our Lending segment. The process for determining FTP credits and charges is based on a number of factors and assumptions, including prevailing market interest rates, the expected duration of interest-earning and interest-bearing assets and liabilities, contingent risks and behaviors, and the Company’s broader funding profile. As the durations of assets and liabilities are typically not perfectly matched, the residual impact of the FTP framework is reflected within Corporate/Other. We regularly assess the assumptions, methodologies and reporting classifications used for segment reporting, which may result in further refinements or changes to the framework in future periods. During the second quarter of 2022, we further refined the FTP framework for determining average asset and liability balances. The application of the FTP framework impacts the measure of net interest income and, thereby, total net revenue and contribution profit (loss) for our Lending and Financial Services segments, as well as the total net revenue of Corporate/Other, but has no impact on our consolidated results of operations.
Prior to implementing the FTP framework, the presentation of our Lending and Financial Services segments’ net interest income reflected the difference between interest income earned on our loans and the actual interest expense incurred on any loans that were financed. Under the FTP framework, such interest expense is incurred by treasury within Corporate/Other and replaced by an FTP charge. Application of our current FTP framework during the comparative three and six month periods ended June 30, 2021, would have impacted Lending segment net interest income by $1,393 and $2,651, respectively, and Financial Services segment net interest income by $(51) and $(72), respectively. The offsetting impact would have been reflected within net interest income in Corporate/Other. If we had applied the refined methodology during the first quarter of 2021, Lending and Financial Services segment net interest income would have been impacted by $1,258 and $(21), respectively, relative to the net interest income reported in the comparative period.
The accounting policies of our reportable segments also reflectare consistent with those described in Note 1 and in our Annual Report on Form 10-K, except for the Company’s organizational structure. Each segment has a segment manager who reports directlyapplication of the FTP framework and the allocations of consolidated income and consolidated expenses. Assets are not allocated to the CODM. Thereportable segments, as our CODM has ultimate authority and responsibility over resource allocation decisions and performance assessment.does not evaluate reportable segments using discrete asset information.
The Company has 3 reportable segments: Lending, Financial Services and Technology Platform.Segment Information
Lending.        The Lending segment includes our personal loan, student loan and home loan products and the related servicing activities and, for 2020, a commercial loan.activities. We originate loans in each of the aforementioned channels with the objective of either selling whole
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(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
loans or securitizing a pool of originated loans for transfer to third-party investors.purchasers. Revenues in the Lending segment are driven by changes in the fair value of our whole loans and securitization interests (inclusive of our economic hedging activities), gains or losses recognized on transfers that meet the true sale requirements, under ASC 860 and our servicing-related activities, which mainly consist of servicing fees and the changes in our servicing assets over time. WeIn our Lending segment, we also earn the difference between interest income earned on our loans and interest expense, on any loans that are financed. Interest expense primarily impactsas determined using the FTP framework for the three-month 2022 period and a portion of the six-month 2022 period, and from our Lending segment,warehouse financing in the remainder of the six-month 2022 period and we present interest income net of interest expense, as ourthe full 2021 period. Our CODM considers net interest income in addition to contribution profit in evaluating the performance of theour Lending segment and making resource allocation decisions. Therefore, we present interest income net of interest expense.
Technology Platform.    The Technology Platform segment includes our technology products and solutions revenue, which was primarily related to our platform-as-a-service through Galileo, which provides the infrastructure to facilitate core client-facing and back-end capabilities, such as account setup, accounting funding, direct deposit, authorizations and processing, payments functionality and check account balance features. Beginning in March 2022, this segment also includes our revenue earned by Technisys, which expanded our segment to include a cloud-native digital and core banking platform offering and which results in the sale of software licenses and the provision of related technology solutions. See Note 2 for additional information on the Technisys Merger.
Financial Services.The Financial Services segment primarily includes our SoFi Checking and Savings product (which commenced in the first quarter of 2022), SoFi Money cash management product, SoFi Invest product, SoFi Credit Card product, (which we launched in the third quarter of 2020), SoFi Relay personal finance management product and other financial services, such
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
as equity capital markets and advisory services, lead generation, and content for other financial services institutions and our members. SoFi Checking and Savings provides members a digital banking experience that offers no account fees, 2-day early paycheck and a competitive annual percentage yield. SoFi Money cash management provides members a digital cash management experience,experience. Effective June 5, 2022, our SoFi Money cash management accounts no longer earn interest, incomeas we implemented our plan to build new features only for SoFi Checking and the ability to separate money balances into various subcategories.Savings and reduce support of our SoFi Money cash management accounts. SoFi Invest provides investment features and financial planning services that we offer to our members. Revenues in the Financial Services segment include interest income earned and interest expense incurred under the FTP framework, payment network fees on our member transactions and pay for order flow, digital assets transaction fees and share lending arrangements in our SoFi Invest product. Additionally, we earn underwriting fees and enterprise services fees associated with equity capital markets and advisory services we began providing in the second quarter of 2021.Invest. We also earn referral fees in connection with referral activity we facilitate through our platform, which is not directly tied to a particular Financial Services product.platform. The referral fee is paid to us by third-party partners that offer services to end users who do not use one of our product offerings, but who were referred to the partners through our platform.
The Technology Platform segment includes our Technology Platform fees, which commenced with our acquisition of Galileo in May 2020, and, Beginning in the 2020 periods, our equity method investmentthird quarter of 2021, referral fees also include referral fulfillment fees earned for providing pre-qualified borrower referrals to a third-party partner who separately contracts with a loan originator.
Our CODM considers net interest income in Apex, which represented our portion of net earnings on clearing brokerage activity onaddition to contribution profit (loss) in evaluating the Apex platform. The Company purchased an initial interest in Apex in December 2018, and Apex was the Company’s only material equity method investment as of December 31, 2020. During January 2021, the sellerperformance of our ApexFinancial Services segment and making resource allocation decisions. Under the FTP framework, the Financial Services segment earns interest exercised the Seller Call Option, and as such we no longer recognize Apex equity investment income subsequentthat is reflective of an FTP credit for deposits provided to the call date. Dueoverall business, as well as incurs interest expense that is reflective of an FTP charge related to the additional investment we made during 2020, we will maintain an immaterial investment in Apex, but will no longer qualifyuse of funding for equity method accounting. See Note 2 for additional information on the acquisition of Galileo, and Note 1 for additional information on our Apex equity method investment.SoFi Credit Card.
Corporate/Other.        Non-segment operations are classified as Corporate/Other (previously referred to as “Other”), which includes net revenues associated with corporate functions that are not directly related to a reportable segment. Beginning in the first quarter of 2022, net interest income (expense) within Corporate/Other reflects the residual impact from FTP charges and FTP credits allocated to our reportable segments under our FTP framework. These non-segment net revenuesrevenue (loss) also include interest income earned on corporate cash balances, nonrecurring income on certain investments from available cash on hand, such as our investments in AFS debt securities (which investments are not interconnected with our core business lines and, thereby, reportable segments), and interest expense on other corporate borrowings, such as our revolving credit facility and for the 2021 period, the seller note issued in connection withamortization of debt issuance costs and original issue discount on our acquisition of Galileo.convertible notes. During the three and six months ended June 30, 2021, net revenuesrevenue (loss) within Corporate/Other also included $0 and $211, respectively, of interest income and $0 and $169, respectively, of reversal of loss on discount to fair value in connection with related party transactions. During the three and six months ended June 30, 2020, net revenues within Other included $879 and $1,931, respectively, of interest income earnedearnings in connection with related party transactions. Refer to Note 1314 for further discussion of our related party transactions.
The accounting policies of the segments are consistent with those described in Note 1, except for the accounting policies in relation to the allocations of consolidated income and consolidated expenses, as described below.

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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Segment Results
The following tables present financial information, including the measure of contribution profit (loss), for each reportable segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. Assets are not allocated to reportable segments, as the Company’s CODM does not evaluate reportable segments using discrete asset information.indicated:
Three Months Ended June 30, 2021LendingFinancial Services
Technology
Platform(1)(4)
Reportable Segments TotalOtherTotal
Net revenue
Net interest income (loss)$56,822 $542 $(32)$57,332 $(1,320)$56,012 
Noninterest income109,469 16,497 45,329 171,295 3,967 175,262 
Total net revenue$166,291 $17,039 $45,297 $228,627 $2,647 $231,274 
Servicing rights – change in valuation inputs or assumptions(2)
224 224 
Residual interests classified as debt – change in valuation inputs or assumptions(3)
5,717 5,717 
Directly attributable expenses(83,044)(41,784)(32,284)(157,112)
Contribution profit (loss)$89,188 $(24,745)$13,013 $77,456 
Three Months Ended June 30, 2020LendingFinancial Services
Technology
Platform(1)
Reportable Segments TotalOtherTotal
Net revenue
Net interest income (loss)$44,335 $83 $(18)$44,400 $(1,653)$42,747 
Noninterest income (loss)51,549 2,345 19,037 72,931 (726)72,205 
Total net revenue (loss)$95,884 $2,428 $19,019 $117,331 $(2,379)$114,952 
Servicing rights – change in valuation inputs or assumptions(2)
18,720 18,720 
Residual interests classified as debt – change in valuation inputs or assumptions(3)
2,578 2,578 
Directly attributable expenses(67,763)(33,321)(6,919)(108,003)
Contribution profit (loss)$49,419 $(30,893)$12,100 $30,626 

Three Months Ended June 30, 2022
Lending(2)
Technology
Platform(1)
Financial Services(1)(2)
Reportable Segments Total(2)
Corporate/Other(1)(2)
Total
Net interest income (expense)$114,003 $— $12,925 $126,928 $(4,199)$122,729 
Noninterest income (loss)143,114 83,899 17,438 244,451 (4,653)239,798 
Total net revenue (loss)$257,117 $83,899 $30,363 $371,379 $(8,852)$362,527 
Servicing rights – change in valuation inputs or assumptions(3)
(9,098)— — (9,098)
Residual interests classified as debt – change in valuation inputs or assumptions(4)
2,662 — — 2,662 
Directly attributable expenses(108,690)(62,058)(84,063)(254,811)
Contribution profit (loss)$141,991 $21,841 $(53,700)$110,132 
Three Months Ended June 30, 2021Lending
Technology
Platform
Financial ServicesReportable Segments TotalCorporate/OtherTotal
Net interest income (expense)$56,822 $(32)$542 $57,332 $(1,320)$56,012 
Noninterest income109,469 45,329 16,497 171,295 3,967 175,262 
Total net revenue$166,291 $45,297 $17,039 $228,627 $2,647 $231,274 
Servicing rights – change in valuation inputs or assumptions(3)
224 — — 224 
Residual interests classified as debt – change in valuation inputs or assumptions(4)
5,717 — — 5,717 
Directly attributable expenses(83,044)(32,284)(41,784)(157,112)
Contribution profit (loss)$89,188 $13,013 $(24,745)$77,456 
Six Months Ended June 30, 2022
Lending(2)
Technology
Platform(1)
Financial Services(1)(2)
Reportable Segments Total(2)
Corporate/Other(1)(2)
Total
Net interest income (expense)$208,357 $— $18,807 $227,164 $(9,502)$217,662 
Noninterest income (loss)301,749 144,704 35,099 481,552 (6,343)475,209 
Total net revenue (loss)
$510,106 $144,704 $53,906 $708,716 $(15,845)$692,871 
Servicing rights – change in valuation inputs or assumptions(3)
(20,678)— — (20,678)
Residual interests classified as debt – change in valuation inputs or assumptions(4)
5,625 — — 5,625 
Directly attributable expenses(220,411)(104,608)(157,121)(482,140)
Contribution profit (loss)
$274,642 $40,096 $(103,215)$211,523 
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Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Six Months Ended June 30, 2021LendingFinancial Services
Technology
Platform(1)(4)
Reportable Segments TotalOtherTotal
Net revenue
Net interest income (loss)$108,599 $771 $(68)$109,302 $(6,010)$103,292 
Noninterest income205,669 22,731 91,430 319,830 4,136 323,966 
Total net revenue (loss)$314,268 $23,502 $91,362 $429,132 $(1,874)$427,258 
Servicing rights – change in valuation inputs or assumptions(2)
12,333 12,333 
Residual interests classified as debt – change in valuation inputs or assumptions(3)
13,668 13,668 
Directly attributable expenses(163,395)(83,766)(62,664)(309,825)
Contribution profit (loss)$176,874 $(60,264)$28,698 $145,308 
Six Months Ended June 30, 2020LendingFinancial Services
Technology
Platform(1)
Reportable Segments TotalOtherTotal
Net revenue
Net interest income (loss)$89,996 $298 $(18)$90,276 $(380)$89,896 
Noninterest income (loss)79,766 4,284 20,034 104,084 (726)103,358 
Total net revenue (loss)$169,762 $4,582 $20,016 $194,360 $(1,106)$193,254 
Servicing rights – change in valuation inputs or assumptions(2)
11,661 11,661 
Residual interests classified as debt – change in valuation inputs or assumptions(3)
17,514 17,514 
Directly attributable expenses(145,423)(62,458)(6,919)(214,800)
Contribution profit (loss)$53,514 $(57,876)$13,097 $8,735 
Six Months Ended June 30, 2021Lending
Technology
Platform
Financial ServicesReportable Segments TotalCorporate/OtherTotal
Net interest income (expense)$108,599 $(68)$771 $109,302 $(6,010)$103,292 
Noninterest income205,669 91,430 22,731 319,830 4,136 323,966 
Total net revenue (loss)
$314,268 $91,362 $23,502 $429,132 $(1,874)$427,258 
Servicing rights – change in valuation inputs or assumptions(3)
12,333 — — 12,333 
Residual interests classified as debt – change in valuation inputs or assumptions(4)
13,668 — — 13,668 
Directly attributable expenses(163,395)(62,664)(83,766)(309,825)
Contribution profit (loss)
$176,874 $28,698 $(60,264)$145,308 
____________________
(1)Noninterest income withinDuring the three and six months ended June 30, 2022, total net revenue for the Technology Platform segment included $953 and $1,723, respectively, of intercompany fees earned by Galileo from SoFi, which is a Galileo client. There is an equal and offsetting expense reflected within the Financial Services segment directly attributable expenses representing the intercompany fees incurred to Galileo. The intercompany revenue and expense are eliminated in consolidation. The revenue is eliminated within Corporate/Other and the expense is adjusted in our reconciliation of directly attributable expenses below. We did not recast the segment information for these intercompany amounts for the three and six months ended June 30, 2020 included $2,599 and $3,596, respectively,2021, but rather reflected the full year 2021 impact within the fourth quarter of earnings from our equity method investment in Apex. There2021, as inter-quarter amounts were no earnings from our equity method investment in Apex duringdetermined to be immaterial. Additionally, for both the three and six months ended June 30, 2021. See Note 1 under “—Equity Method Investments”2022, total net revenue for additional information.the Technology Platform segment included $718 of intercompany fees earned by Technisys from Galileo, which is a Technisys client. There is an equal and offsetting expense reflected within the Technology Platform segment directly attributable expenses representing the intercompany fees incurred by Galileo to Technisys. The intercompany revenue and expense are eliminated in consolidation. The revenue is eliminated within Corporate/Other and the expense is adjusted in our reconciliation of directly attributable expenses below.
(2)During the first quarter of 2022, we implemented a centralized FTP framework to attribute net interest income to our business segments based on their usage and/or provision of funding, which impacted the measure of net interest income and, thereby, total net revenue and contribution profit (loss) in our Lending and Financial Services segments, as well as the total net revenue in Corporate/Other, but had no impact on our consolidated results of operations. The net interest income presented within Corporate/Other represents the residual impact of the FTP charges and FTP credits on our reportable segments.
(3)Reflects changes in fair value inputs and assumptions, including market servicing costs, conditional prepayment and default rates and discount rates. This non-cash change, which is recorded within noninterest income in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) is unrealized during the period and, therefore, has no impact on our cash flows from operations. As such, the changes in fair value attributable to assumption changes are adjusted to provide management and financial users with better visibility into the cash flows available to finance our operations.
(3)(4)Reflects changes in fair value inputs and assumptions, including conditional prepayment and default rates and discount rates. When third parties finance our consolidated VIEs through purchasing residual interests, we receive proceeds at the time of the securitization close and, thereafter, pass along contractual cash flows to the residual interest owner. These obligations are measured at fair value on a recurring basis, with fair value changes recorded within noninterest income in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). The fair value change attributable to assumption changes has no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to securitization collateral cash flows), or the general operations of our business. As such, this non-cash change in fair value during the period is adjusted to provide management and financial users with better visibility into the cash flows available to finance our operations.
(4)During the three and six months ended June 30, 2021, the five largest clients in the Technology Platform segment contributed 65% and 67%, respectively, of the total net revenue within the segment, which represented 13% and 14%, respectively, of our consolidated total net revenue.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (continued)(Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table reconciles reportable segments total contribution profit (loss) to loss before income taxes for the periods presented. Expenses not allocated to reportable segments represent items that are not considered by our CODM in evaluating segment performance or allocating resources.
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Reportable segments total contribution profit$77,456 $30,626 $145,308 $8,735 
Other total net revenue (loss)2,647 (2,379)(1,874)(1,106)
Servicing rights – change in valuation inputs or assumptions(224)(18,720)(12,333)(11,661)
Residual interests classified as debt – change in valuation inputs or assumptions(5,717)(2,578)(13,668)(17,514)
Expenses not allocated to segments:
Share-based compensation expense(52,154)(23,545)(89,608)(43,230)
Depreciation and amortization expense(24,989)(14,955)(50,966)(19,670)
Fair value change of warrant liabilities(70,989)861 (160,909)(2,018)
Employee-related costs(1)
(36,944)(28,397)(69,224)(56,293)
Special payment(2)
(21,181)(21,181)
Other corporate and unallocated expenses(3)
(33,297)(32,873)(67,402)(55,513)
Loss before income taxes$(165,392)$(91,960)$(341,857)$(198,270)
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Reportable segments total contribution profit$110,132 $77,456 $211,523 $145,308 
Corporate/Other total net revenue (loss)(8,852)2,647 (15,845)(1,874)
Intercompany expenses1,671 — 2,441 — 
Servicing rights – change in valuation inputs or assumptions9,098 (224)20,678 (12,333)
Residual interests classified as debt – change in valuation inputs or assumptions(2,662)(5,717)(5,625)(13,668)
Expenses not allocated to segments:
Share-based compensation expense(80,142)(52,154)(157,163)(89,608)
Depreciation and amortization expense(38,056)(24,989)(68,754)(50,966)
Fair value change of warrant liabilities— (70,989)— (160,909)
Employee-related costs(1)
(45,316)(36,944)(88,006)(69,224)
Special payment(3)
— (21,181)— (21,181)
Other corporate and unallocated expenses(2)
(41,589)(33,297)(104,570)(67,402)
Loss before income taxes$(95,716)$(165,392)$(205,321)$(341,857)
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(1)Includes compensation, benefits, recruiting, certain occupancy-related costs and various travel costs of executive management, certain technology groups and general and administrative functions that are not directly attributable to the reportable segments.
(2)Represents corporate overhead costs that are not allocated to reportable segments, which primarily includes corporate marketing and advertising costs, tools and subscription costs, professional services costs, corporate insurance expense and transaction-related expenses.
(3)Represents a special payment to the Series 1 preferred stockholders in connection with the Business Combination. See Note 9 for additional information.
(3)Includes corporate overhead costs that are not allocated to reportable segments, such as corporate marketing costs, tools and subscription costs, and professional services costs.
In April 2020, the Company acquired 8 Limited for total consideration of $16,126, which represented the Company’s first international expansion. See Note 2 for additional information on the acquisition. As we do not have material operations outside of the U.S., we did not make the geographic disclosures pursuant to ASC 280, Segment Reporting. No single customer accounted for more than 10% of our consolidated revenues for any of the periods presented.
Note 17.18. Regulatory Capital
SoFi Technologies, a bank holding company, and SoFi Bank, a nationally chartered association, are required to comply with applicable capital adequacy regulations established by U.S banking regulators.
These requirements establish required minimum ratios for Common Equity Tier 1 (“CET1”) risk-based capital, Tier 1 risk-based capital, total risk-based capital and a Tier 1 leverage ratio; set risk-weighting for assets and certain other items for purposes of the risk-based capital ratios; and define what qualifies as capital for purposes of meeting the capital requirements. Failure to meet minimum capital requirements can result in certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a material effect on the Company’s financial statements. Additionally, regulatory capital rules include a capital conservation buffer of 2.5% that is added on top of each of the minimum risk-based capital ratios in order to avoid restrictions on capital distributions and discretionary bonuses.
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SoFi Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements (Continued)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The risk- and leverage-based capital ratios and amounts as of June 30, 2022 are presented below:
June 30, 2022AmountRatio
Required Minimum(1)
Well-Capitalized Minimum(2)
SoFi Bank
CET1 risk-based capital$945,290 23.9 %7.0 %6.5 %
Tier 1 risk-based capital945,290 23.9 %8.5 %8.0 %
Total risk-based capital968,087 24.5 %10.5 %10.0 %
Tier 1 leverage945,290 32.6 %4.0 %5.0 %
Risk-weighted assets$3,952,945 
Quarterly adjusted average assets2,895,231 
SoFi Technologies
CET1 risk-based capital$3,035,247 30.2 %7.0 %N/A
Tier 1 risk-based capital3,035,247 30.2 %8.5 %N/A
Total risk-based capital3,378,418 33.6 %10.5 %N/A
Tier 1 leverage3,035,247 34.4 %4.0 %N/A
Risk-weighted assets$10,057,053 
Quarterly adjusted average assets8,832,284 
____________________
(1)Required minimums presented for risk-based capital ratios include the required capital conservation buffer.
(2)The well-capitalized minimum measure is applicable at the bank level only.
As of June 30, 2022, our regulatory capital ratios exceeded the thresholds required to be regarded as a well-capitalized institution, and meet all capital adequacy requirements to which we are subject. There have been no events or conditions since June 30, 2022 that management believes would change the categorization.
Note 19. Subsequent Events
Management of the Company performed an evaluation of subsequent events that occurred after the balance sheet date through the date of this Quarterly Report on Form 10-Q. We discuss events that occurred after
On July 12, 2022, the balance sheetCompany’s stockholders approved the amendment and restatement of the 2021 Stock Option and Incentive Plan (the “Amended and Restated 2021 Plan”), including a modification to the evergreen provision and an increase in the number of shares of common stock available for issuance under the plan. As of the date throughout these Notesof this filing, the Amended and Restated 2021 Plan includes an aggregate of 104,983,148 shares of common stock authorized for issuance of awards. The Amended and Restated 2021 Plan allows for the number of authorized shares to Unaudited Condensed Consolidated Financial Statements.increase on the first day of each fiscal year beginning on January 1, 2023 and ending on and including January 1, 2030 equal to the lesser of (a) 5 percent of the aggregate number of shares of common stock outstanding on the final day of the immediately preceding calendar year, and (b) such smaller number of shares of common stock as determined by the Board.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis provides information that management believes is relevant to an assessment and understanding of our consolidated results of operations and financial condition. You should read this discussion and analysis in conjunction with the unaudited condensed consolidated financial statements and notes thereto included elsewhere in this Quarterly Report on Form 10-Q, as well as SoFi Technologies’ audited consolidated financial statements and notes thereto included in the final prospectus and definitive proxy statement, dated May 7, 2021 (the “Proxy Statement/Prospectus”) andour Annual Report on Form 10-K filed with the SEC.SEC on March 1, 2022. Certain amounts may not foot or tie to other disclosures due to rounding. Certain information in this discussion and analysis or set forth elsewhere in this Quarterly Report on Form 10-Q contains forward-looking statements that involve numerous risks and uncertainties, including, but not limited to, those described under the sections entitled “Cautionary Note Regarding Forward-Looking Statements” and Item II, Part 1A. “Risk Factors” included in this Quarterly Report on Form 10-Q. We assume no obligation to update any of these forward-looking statements. Actual results may differ materially from those contained in any forward-looking statements.
Social Finance, Inc. (“Social Finance”) entered into a merger agreement (the “Agreement”) with Social Capital Hedosophia Holdings Corp. V (“SCH”) on January 7, 2021. The transactions contemplated by the terms of the Agreement were completed on May 28, 2021 (the “Closing”), in conjunction with which SCH changed its name to SoFi Technologies, Inc. (hereafter referred to, collectively with its subsidiaries, as “SoFi”, the “Company”, “we”, “us” or “our”, unless the context otherwise requires). The transactions contemplated in the Agreement are collectively referred to as the “Business Combination”.
Business Overview
We are a member-centric, one-stop shop for digital financial services that, through our Lending and Financial Services products, allows members to borrow, save, spend, invest and protect their money. We refer to our customers as “members”. Our mission is to help our members achieve financial independence in order to realize their ambitions. To us, financial independence does not mean being wealthy, but rather represents the ability of our members to have the financial means to achieve their personal objectives at each stage of life, such as owning a home, having a family, or having a career of their choice — more simply stated, to have enough money to do what they want. We were founded in 2011 and have developed a suite of financial products that offers the speed, selection, content and convenience that only an integrated digital platform can provide. In order for us to achieve our mission, we have to help people get their money right, which means providing them with the ability to borrow better, save better, spend better, invest better and protect better. Everything we do today is geared toward helping our members “Get Your Money Right” and we strive to innovate and build ways for our members to achieve this goal.
Our three reportable segments and their respective productsofferings as of June 30, 20212022 were as follows:
LendingFinancial ServicesTechnology PlatformTechnology PlatformFinancial Services
Student Loans(1)
SoFi MoneyTechnology Products and SolutionsTechnology Platform Services (Galileo)SoFi Checking and SavingsLoan referrals
Personal LoansSoFi MoneySoFi At Work
Home Loans
SoFi Invest(2)
Home LoansSoFi Protect
SoFi RelayLantern Credit
SoFi Credit Card
SoFi At Work
SoFi Protect
Lantern Credit
Equity capital markets and advisory services
__________________
(1)Composed of in schoolin-school loans and student loan refinancing.
(2)Our SoFi Invest service is composed of three products: active investing accounts, robo-advisory accounts and digital assets accounts. SoFi Invest also includes our brokerage accounts through 8 Limited in Hong Kong.
We refer to our customers as “members”. We define a member as someone who has a lending relationship with us through origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. Once someone becomes a member, they are always considered a member unless they violate our terms of service, given that ourservice. Our members have continuous access to our certified financial planners (“CFPs”), our career advice services, our member events, our content, educational material, news, and our tools and calculators, which are provided at no cost to the member. Additionally, our mobile app and website have a member home feed that is personalized and delivers content to a member about what they must do that day in their financial life, what they should consider doing that day in their financial life, and what they can do that day in their financial life. Since our inception through June 30, 2021,2022, we have served approximately 2.64.3 million members who have used approximately 6.6 million products on the SoFi platform.
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members who have used approximately 3.7 million products on the SoFi platform. We believe we are in the early stages of the digital transformation of financial services and, as a result, have a substantial opportunity to continue to grow our member base and increase the number of products that our members use on the SoFi platform.
Members
In Thousands
sofi-20220630_g1.jpg

sofi-20210630_g1.jpg
We offer our members a suite of financial products and services, enabling them to borrow, save, spend, invest and protect withintheir finances across one integrated platform. Our aim is to create a best-in-class, integrated financial services platform that will generate a virtuous cycle whereby positive member experiences will lead to more products adopted per member and enhanced profitability for each additional product by lowering overall member acquisition costs and increasing the lifetime value of our members. We refer to this virtuous cycle as our “Financial Services Productivity Loop”.
We believe that developing a relationship with our members and gaining their trust is central to our success as a financial services platform. Moreover, we believe that some of the current frictions faced by other financial institutions are caused by a disjointed and non-seamless product experience, a lack of digital acquisition, subpar mobile web products instead of digital native apps and incomplete product offerings to meet a customer’s holistic financial needs. Through our mobile technology and continuous effort to improve our financial services products, we are seeking to build a financial services platform that members can access for all of their financial services needs.
We believe we are in the early stages of realizing the benefits of theour Financial Services Productivity Loop, as increasing numbers of our members are using multiple products on our platform.Loop.
In addition to benefiting our members, our products and capabilities are also designed to appeal to enterprises, such as financial services institutions that subscribe to our enterprise services throughcalled SoFi At Work, and other enterprises that leverage our capabilities to assist with equity capital markets and advisory services. These enterpriseshave become interconnected with the SoFi platform. We have continued to expand our platform when using itcapabilities for enterprises through our acquisition of Galileo in 2020, which provides technology platform services to financial and non-financial institutions and which has allowed us to vertically integrate across more of our financial services, and the Technisys Merger in the first quarter of 2022, through which we expanded our technology platform services to a broader international market. We believe that these services.expansions will deepen our participation in the entire technology ecosystem powering digital financial services, allowing us to not only reduce costs to operate our member-centric business, but also deliver increasing value to our enterprise customers. While theseour enterprises are not considered members, they are important contributors to the growth of the SoFi platform, and in some cases, also have their own constituents who might benefit from our products in the future. Further, our wholly-owned subsidiary, Galileo, had approximately 79 million total accounts on its platform (excluding SoFi accounts) as of June 30, 2021. Galileo started contributing new accounts to the SoFi ecosystem during the second quarter of 2020.
While we primarily operate in the United States, in 2020, we expanded into Hong Kong with our acquisition of 8 Limited an(an investment business. Additionally, with the acquisition of Galileo in May 2020,business), we gained clients in Mexico.Mexico and Colombia with our acquisition of Galileo, and we further expanded into Latin America with the Technisys Merger.
National Bank Charter.    AIn February 2022, we closed the Bank Merger, pursuant to which we acquired all of the outstanding equity interests in Golden Pacific Bancorp, Inc. and its wholly-owned subsidiary, Golden Pacific Bank, a national bank. Upon closing the Bank Merger, we became a bank holding company and Golden Pacific began operating as SoFi Bank. Golden Pacific’s community bank business continues to operate as a division of SoFi Bank.
As a bank holding company, we allow existing members to convert their SoFi Money cash management accounts into SoFi Checking and Savings accounts held at SoFi Bank, which allows us to offer both checking and savings features and higher interest rates on the accounts, and through which SoFi Bank can use the deposit accounts as an alternative and more cost-effective source of funding for loans, as compared to our loan warehouse facility financing arrangements. We are originating all new loan applications within SoFi Bank and transferred SoFi Credit Card and the majority of other lending products to SoFi Bank. Additionally, through SoFi Bank, we expect to, among other things, issue SoFi debit cards and provide ACH, check, and wire transaction services over time.
The key elementexpected financial benefits to us of our long-term strategy is to secureoperating a national bank charter, which we believe can enhance our overall profitability. While we currently rely on third-party bank holding companies to provide banking services to our members, securing a national bank charter would, among other things, allow us to provide members and prospective members broader and more competitive options across their financial services needs, including deposit accounts, and lowerinclude: (i) lowering our cost to fund loans, (by utilizing ouras we can utilize deposits held at SoFi Money members’ depositsBank to fund loans, which have a lower borrowing cost of funds than our loans), which would enable uswarehouse and securitization financing model, (ii) increasing our ability to offer lower interest rateshold loans on loans to members as well as offer higher interest rates on SoFi Money accounts, all while continuing not to charge non-interest based fees.our balance sheet for longer periods, thereby enabling
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In October 2020, we received preliminary, conditional approval from the Office of the Comptroller of the Currency (the “OCC”) for our applicationus to earn interest on these loans for a national bank charter. Final OCC approval is subjectlonger period, and (iii) supporting origination volume growth by providing an alternative financing option, while also maintaining our warehouse capacity. See Part II, Item 1A “Risk Factors” for a discussion of certain potential risks related to a number of preopening requirements. In March 2021, we entered into an agreement to acquire Golden Pacific Bancorp, Inc.,being a bank holding company (“Golden Pacific”), and its wholly-owned subsidiary, Golden Pacific Bank, National Association, a national bank (“Golden Pacific Bank”), for a total cash purchase price of $22.3 million. The acquisition is subject to regulatory approval, including approval from the OCC of a revised business plan for the acquiree national bank, and approval from the Federal Reserve to become a bank holding company and for a change of control, and other customary closing conditions. In March 2021, we also submitted an application to the Federal Reserve to become a bank holding company. The application review process is ongoing.
In order to be compliant with all applicable regulations, to operate to the satisfaction of the banking regulators, and to successfully execute our business plan for the bank, SoFi has been building out the required infrastructure to run the bank and to operate as a bank holding company. This effort spans our people and organization, technology, marketing/product management, risk management, compliance, and control functions. We have invested and expect to continue to invest substantial time, money and human resources towards bank readiness, and towards the regulatory approval process. During the three and six months ended June 30, 2021, we incurred direct costs associated with securing a national bank charter of $3.7 million and $9.2 million, respectively, which consisted primarily of professional fees and compensation and benefits costs. While largely dependent on the timing of the regulatory approvals, we estimate that we could incur additional costs of approximately $5 million to $10 million through the remainder of the regulatory approval process.
IPO Investment Center.    Through our FINRA-registered broker-dealer subsidiary, SoFi Securities LLC (“SoFi Securities”), we are licensed to underwrite securities offerings. In March 2021, we launched an IPO investment center that allows members with a SoFi active Invest account to invest in initial public offerings before they trade on an exchange. During the three and six months ended June 30, 2021, we recognized underwriting fee revenue of $1.8 million within noninterest income — other in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) associated with our IPO Investment Center underwriting activities. We aim to continue to generate revenues in future periods for our IPO investment center activities in the form of underwriting fees..
Our Reportable Segments
We conduct our business through three reportable segments: Lending, Technology Platform and Financial Services and Technology Platform.Services. Below is a discussion of our segments, and their corresponding products.products and the ways in which those products generate revenues and/or incur expenses for the Company. In the first quarter of 2022, we implemented a funds transfer pricing (“FTP”) framework to attribute net interest income to our business segments based on their usage and/or provision of funding. See Note 17 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on the FTP framework.
Lending Segment
Through our Lending segment, weWe offer personal loans, student loans personal loans,and home loans and related services.
Student Loans. We believe that our market opportunity within each of these lending channels is significant. Our lending process primarily operate in the student loan refinance space, with a focus on super-prime graduate school loans. In 2019, we expanded into “in-school” lending, which allows members to borrow funds while they attend school. We offer flexible loan sizes and repayment options, as well as competitive rates, on our student loan refinancing and in-school loan products.
Personal Loans.We primarily originate personal loans for debt consolidation purposes and home improvement projects. We offer fixed and variable rate loans with no origination fees and flexible repayment terms, such as unemployment protection. There are other personal loan purposes or channels that we have not aggressively pursued,leverages an in-application, digital borrowing experience, which we believe could represent opportunities for us in the future.
Home Loans.serves as a competitive advantage as digital lending becomes increasingly ubiquitous. We have historically offered agency and non-agency loans for members purchasing a home or refinancing an existing mortgage. For our homeare originating all new loan products, we offer competitive rates, flexible down-payment options for as little as 5% and educational tools and calculators.applications within SoFi Bank.
A key element of our underwriting process is the ability to facilitate risk-based interest rates that are appropriate for each loan. Using SoFi’s proprietary risk models, we project quarterly loan performance, including expected losses and prepayments. The outcome of this process helps us determine a more data-driven, risk-adjusted interest rate that we can offer our members.
SoFi has built a comprehensive underwriting process across each lending product that is focused on willingness to pay (measured by credit attributes), ability to pay (measured through income verification), and capacity to pay (measured by debt service in relation to other loans). Our student loan and personal loan underwriting models consider credit reports, industry credit and bankruptcy prediction models, custom credit assessment models, and debt capacity analysis, as indicated by borrower free cash flow (defined as borrower monthly net income less revolving and installment payments less housing payments). Our minimum FICO requirements are 650 for student loan refinancing, 650 for in-school loans (primary or co-signer) and 680 for personal loans. We decreased our in-school loan minimum FICO requirement in conjunction with our launch of a revised
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underwriting strategy, which utilizes an advanced risk model that focuses on borrowers' ability to pay and provides refined risk separation. Home loans originated by SoFi that are agency conforming loans are subject to credit, debt service, and collateral eligibility established by Fannie Mae. Existing members generally experience a higher approval rate than new members, subject to the existing member being in good standing on their existing products. Home loans originated by SoFi that are non-agency loans are subject to our credit criteria, including a minimum tri-bureau credit score, established credit history requirements, income verification, as well as maximum qualified mortgage limits on debt-to-income service and caps on loan-to-value based on an accredited appraisal. We also leverage our data to provide existing members a streamlined application process through automation.
Our lending business is primarily a gain-on-sale model, whereby we seek to originate loans and recognize a gain from these loans when we sell them into either our whole loan or securitization channels. We sell our whole loans primarily to large financial institutions, such as bank holding companies, typically atfor which we target a premium to par, and in excess of our costs to originate the loans. Our loan premiums fluctuate from time to time based on benchmark rates and credit spreads, and we are not guaranteed a gain on all or any of our loan sales. When securitizing loans, we first isolate the underlying loans in a trust and then sell the beneficial interests in the trust to a bankruptcy-remote entity. In securitization transactions that do not qualify for sale accounting, the related assets remain on our balance sheet and cash proceeds received are reported as liabilities, with related interest expense recognized over the life of the related borrowing. In securitization transactions that qualify for sale accounting, we typically have insignificant continuing involvement as an investor.
In the case of both whole loan sales and securitizations, we also typically continue to retain servicing rights following transfer. We, therefore, view servicing as an integral component of the Lending segment.
Prior to selling our loans, we hold them on our balance sheet at fair value and rely upon warehouse financing arrangements. Net interest income, which we define as the difference between the earned interest income and interest expense to finance loans, is a key component of the profitability of our Lending segment.
Withwith the exception of certain of our home loans, we also continue to retain servicing rights to our originated loans and believe our servicing function is an important asset because of the connection to the member it affords us throughout the life of the loan. We directly service all of the personal loans that we originate. We act as master servicer for, and rely on sub-servicers to directly service, all of our student loans and Federal National Mortgage Association (“FNMA”) conforming home loans. We believe this ongoing relationship with our members enhances the effectiveness of our Financial Services Productivity Loop by increasing member touchpoints and driving increases in the number of products per member.following transfer.
Furthermore, our platform supports the full transaction lifecycle, including credit application, underwriting, approval, funding and servicing. Through data derived at loan origination and throughout the servicing process, SoFi has life-of-loan performance data on each loan in its ecosystem that we originate and on which we retain servicing, which provides a meaningful data asset.
Financial Services Segment
Our Financial Services segment consistsPrior to selling our loans, we rely upon deposits, warehouse financing and our own capital to enable us to expand our origination capabilities. We believe our ability to utilize deposits held at SoFi Bank to fund our loans can lower our overall cost of cash management, investment and other financial services activities.
SoFi Money
Through SoFi Money, a digital, mobile cash management experience for our members, we invest in member acquisition and marketing activities to attract new members, including by offering rewards to incentivize prospective members to house their cash management activities on the SoFi platform.
We generateasset-backed financing over time. Net interest income, from deposits sitting in our various member banks, which we define as the difference between the earned interest income and interest expense to finance loans, is reduced bya key component of the interest fees paid to members. We also earn payment network fees on member expenditures via SoFi-branded debit cards issued by oneprofitability of our member bank holding companies (each a “Member Bank”). Payment network fees are reduced by direct fees payable to card associations andLending segment. In the Member Bank.
The Bancorp Bank (“Bancorp”) is the issuer of all SoFi Money debit cards and sponsors access to debit networks for payment transactions, funding transactions and associated settlement of funds under a sponsorship agreement with SoFi Securities. Additionally, Bancorp provides sponsorship and support for ACH, check, and wire transactions along with associated funds settlement. The SoFi Money product also utilizes a sweep administrator, UMB Bank, National Association (“UMB”), to sweep funds to and from the SoFi Money program banks, as necessary, under a program broker agreement between SoFi Securities and UMB and program account and program bank agreements with a variety of sweep program banks. The SoFi Securities agreement with Bancorp provides for receipt by Bancorp of program revenue and transaction fees, and is subject to a minimum monthly card activity fee. The agreement with Bancorp is terminable by SoFi Securities with 120 days prior notice. The program broker agreement between SoFi Securities and UMB provides for one-year terms that automatically renew and is terminable by either party with at least 90 days’ written notice prior to the end of the current term. The program
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account agreements and program bank agreements between SoFi Securities, UMB and the sweep banks provide for the rate of interest payable on the balances in a member’s SoFi Money account and include certain maximum transfer requirements on transfers. These arrangements are generally terminable upon termination of SoFi Securities’ sweep arrangement with UMB.
SoFi Invest
We also provide introductory brokerage services to our members, and have invested significantly in creating SoFi Invest, a streamlined mobile investing experience through which we offer multiple ways to invest and give members access to active investing, robo-advisory and digital assets services. While we do not charge trading fees, other than for digital assets trading, our platform benefits from increasing assets under management as we generate interest income on cash balances that we hold, and we also earn brokerage revenue through share lending and pay for order flow arrangements. We also believe there are opportunities to generate incremental future revenue through margin lending and options. Through our acquisition of 8 Limited in 2020, we expanded SoFi Invest into the Hong Kong market. With respect to our digital assets trading activities, which we initiated in 2019, we do not hold or store members' digital assets, but instead rely on a third party custodian, and we hold an immaterial amount of digital assets in order to facilitate paying new member bonuses when members initiate their first digital assets trade. We do this for member convenience to facilitate a seamless payment of digital assets.
Furthermore, our innovative “stock bits” feature allows members to purchase fractional shares in various companies. Through our “stock bits” offering, members with SoFi Invest active brokerage accounts may buy or sell fractional shares in a variety of equity securities. Members can place orders in dollars or shares. During the course of a trading day, all member orders are consolidated into a single order for each equity security, which may be a sell or buy order. These fractional orders are rounded up to the next whole share and executed as a market order prior to market close on a standard trading day. Following market close, we allocate the trades to each individual member. We maintain a stock inventory for each issuer for whose securities we provide fractional trading in order to facilitate “stock bits” trades.
Other
In August 2020, we began offering the SoFi Credit Card, which we expanded to a broader market in the fourth quarter of 2020. Additionally,2022, we developed SoFi Relay within the SoFi mobile application, a personal finance management product which allows membersimplemented an FTP framework to track all of their financial accounts in one place and utilize credit score monitoring services. Further, we leverage our technology and information infrastructure to offer services to other enterprises, such as loan referrals and SoFi At Work, which is a platform we offer to enterprises that are looking for a seamless way to provide financial benefits to their employees, such as student loan payments made on their employees’ behalf, for which we earn a fee. We have also developed a financial services marketplace platform branded as Lantern Credit to help applicants that do not qualify for SoFi products find alternative products, as well as providing a product comparison experience. Finally, commencing in the second quarter of 2021, we started earning revenues for equity capital markets and advisory services.
We earn revenues in connection with our Financial Services segment through various partnerships and our SoFi Money and SoFi Invest products in the following ways:
Referral fees: Through strategic partnerships, we earn a specified referral fee in connection with referral activity we facilitate through our platform, which is not directly tied to a particular Financial Services product. The referral fee is paid to us by third-party partners that offer services to end users who do not use one of our product offerings, but who were referred to the partners through our platform. As such, the third-party enterprise partners are our customers in these referral arrangements.
Payment network fees: We earn payment network fees, which primarily constitute interchange fees from our SoFi Money and SoFi Credit Card products, which are reduced by fees payable to card associations and the issuing bank holding company. These fees are remitted by merchants and are calculated by multiplying a set fee percentage (as stipulated by the debit card payment network) by the transaction volume processed through such network. We arrange for performance by a card association and the bank issuer to enable certain aspects of the SoFi branded transaction card process. We enter into contracts with both parties that establish the shared economics of SoFi branded transaction cards.
Enterprise service fees: These fees are earned in connection with services we provide to enterprise partners, such as when we facilitate transactions for the benefit of their employees, such as 529 plan contributions or student loan payments through our At Work product, which represents our single performance obligation in the arrangements. Commencing in the second quarter of 2021, enterprise services also included fees for providing advisory services to an enterprise partner to facilitate reaching a quorum on their shareholder vote, which represented our single performance obligation in the arrangement. Our fee was a success-based fee for achieving contractually-specified targets, which
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represented variable consideration at contract inception. However, as advisory fees were billed to, and collected directly from, our partner only once our performance obligation was satisfied, the variable consideration within the reporting period was not constrained. Our revenue was reported on a gross basis, as we acted in the capacity of a principal, demonstrated the requisite control over the service, and were primarily responsible for fulfilling the performance obligation to our enterprise partner. These fees are discussed herein as a component of equity capital markets and advisory services.
Brokerage fees: We earn brokerage fees from our share lending and pay for order flow arrangements related to our SoFi Invest product (for which Apex Clearing Holdings, LLC, or “Apex”, serves as principal), exchange conversion services and digital assets activity. In our share lending arrangements and pay for order flow arrangements with Apex, we do not oversee the execution of the transactions by our members, but benefit through a negotiated multi-year revenue sharing arrangement, since our members' brokerage activity drives the share lending and pay for order flow volume. Apex connects with market makers (order flow) and institutions (share lending) to facilitate the service and is responsible for execution. Apex carries inventory risk with the share lending program and ultimately is responsible for successful order routing to market makers that trigger the pay for order flow revenue. Apex sets the gross price and negotiates with market makers and institutions as part of our order flow and share lending arrangements. We have no discretion or visibility into this pricing and, instead, negotiate a net fee for our order flow and share lending arrangements, which is settled with Apex rather than with market makers or other institutions. In our digital assets arrangements, our fee is calculated as a negotiated percentage of the transaction volume. In our exchange conversion arrangements, we earn fees for exchanging one currency for another. Historically, these fees have not been a significant portion of our total net revenue. Our arrangements with Apex are governed by an agreement which contains certain minimum monthly requirements and which is terminable by either party upon notice. Although we no longer have an equity method investment in Apex as of the balance sheet date, Apex continues to provide the services under this agreement.
Underwriting Fees:Commencing in the second quarter of 2021, we earned underwriting fees related to our membership in underwriting syndicates for initial public offerings. The underwriting of securities is the only performance obligation in our underwriting agreements, and we recognize underwriting fees on the trade date. Moreover, we are a principal in our underwriting agreements, because we demonstrate the requisite control over the satisfaction of the performance obligation through the assumption of underwriter liability for our designated share allotment. As such, we recognize underwriting fee revenue on a gross basis.
Net interest income: Our SoFi Invest and SoFi Money products also generateattribute net interest income to our business segments based on the cash balances held in these accounts. Historically, this income has not been a significant portiontheir usage and/or provision of our total net revenue.funding.
Technology Platform Segment
Our Technology Platform segment consists of Galileo, and historically included our minority ownership of Apex, a technology-enabled provider of investment custody and clearing brokerage services, in which we investedacquired in December 2018. During January 2021, the seller of the Apex interest exercised its call rights on our Apex investment. Therefore, we did not recognize any Apex equity method investment income during the three and six months ended June 30, 2021, nor will we have such equity method investment income in future periods. Additionally, we measured the carrying value of the Apex equity method investment as of December 31, 2020 equal to the call payment that we received in January 2021. Although following the exercise of the seller’s call rights we no longer have an equity method investment in Apex or recognize equity method investment income, Apex continues to provide investment custody and clearing services for SoFi Invest, including for our brokerage activities, under a multi-year revenue sharing arrangement.
In May 2020, and Technisys, which we acquired in March 2022. Galileo is a provider of technology platform services to financial and non-financial institutions. Through Galileo, we provide services through a suite of program, event and authorization application programming interfaces for financial and non-financial institutions. Additionally, Galileo provides vertical integration benefitsTechnisys is a cloud-native digital and core banking platform with SoFi Money. In addition to growth in its U.S. client base, Galileo is increasingly focused on international opportunities, includingfinancial services customers in Latin America and Asia.
We earn revenue on Galileo’s platform in the following two ways:
Technology Platform Fees:The platform feesAmerica. Through Technisys, we earn are based on accesstechnology product and solutions revenue through sales of software licenses and provision of maintenance and support services related to the platform and are specific to the type of transaction. For example, we offer “event pricing”, which includes a specific charge for an account setup, an active account on file, use of Program, Event and Authorization Application Programming Interfaces (“APIs”), card activation, authorizations and processing, and card loads. In addition, we offer “partner pricing”, which is the back-end
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support wethose software licenses. We also provide to Galileo’s clients, such as live agent customer service, chargeback and fraud analysis and credit bureau reporting, all within one integrated solutionadditional technology solutions for our clients.
Program Management Fees: Also referredcustomers as their business needs evolve over time, which we refer to as “card program fees”, these transaction fees“evolution labs.”
Many technology platform segment contracts are generated from the creation and managementmulti-year contracts. In certain of card programs issued by banks and requested by enterprise partners. In these arrangements, Galileo performs card management services and the revenue stems from the payment network and card program fees generated by the card program. This revenue is reduced by association and bank issuer costs, and a revenue share passed along to the enterprise partner that markets the card program. We categorize this class of revenue as payment network fees.
Galileo typically enters into multi-year serviceour contracts, with its clients. The contractswe provide for a variety of integrated platform services, which vary by client and are generally either non-cancellable or cancellable with a substantive payment. Pricing structures under these contracts are typically volume-based, or a combination of activity-activity and volume-based,
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and payment terms are predominantly monthly in arrears. MostSome of Galileo’sthese contracts contain minimum monthly payments with agreed upon monthly service levels and may contain penalties if service levels are not met.
COVID-19 Pandemic
Although Our technology platform software licenses are either perpetual or term based, and are recognized at a point in time, with the long-term effectstransaction price dependent upon the enforceable term of the novel coronavirus (“COVID-19”) pandemic globally andsoftware license in the United States remain unknown,case of a term-based license. We also have arrangements that are time and materials based, wherein the contractual term varies by customer. Finally, maintenance and support services are performed over time, and typically have a defined period of service.
Financial Services Segment
Our digital suite of financial services products, by nature, provides more daily interactions with our members and is, therefore, differentiated from our lending products, which inherently have less consistent touchpoints with our members. We offer a suite of financial services solutions across our SoFi Checking and Savings account, SoFi Money cash management account, SoFi Invest, SoFi Credit Card and SoFi Relay products. We also acquired commercial and consumer banking loans in the Bank Merger, which we do not expect to have a material impact on our segment performance. SoFi Checking and Savings provides a digital banking experience, while a SoFi Money cash management account provides a digital cash management experience for our members. Following the Bank Merger, we began to allow members to convert their SoFi Money cash management accounts into SoFi Checking and Savings accounts held at SoFi Bank. Effective June 5, 2022, our SoFi Money cash management accounts no longer earn interest, as we implemented our plan to build new features only for SoFi Checking and Savings and reduced support of our SoFi Money cash management accounts. SoFi Invest is a mobile-first investment platform offering members access to trading and advisory solutions, such as active investing, robo-advisory and digital assets accounts, the latter of which are seeing signsfurther discussed below. SoFi Credit Card has no annual fee and is designed to help our members save, invest and pay down debt through a variable rewards program, with higher rewards offerings when redeeming into other SoFi products. To complement these products, we offer financial tracking through SoFi Relay, and partner with other enterprises through loan referrals and our SoFi At Work service. We also developed a financial services marketplace platform branded Lantern Credit to help applicants that do not qualify for SoFi products with alternative products from other providers, as well as providing a product comparison experience.
We earn revenues in connection with our Financial Services segment through various partnerships and our SoFi Checking and Savings accounts, SoFi Money cash management accounts and SoFi Invest products in the following ways:
Brokerage fees: We earn brokerage fees from our share lending and payment for order flow arrangements related to our SoFi Invest product, exchange conversion services and digital assets activity. In our share lending arrangements and payment for order flow arrangements, we benefit through a negotiated multi-year revenue sharing arrangement, since our members' brokerage activity drives the share lending and payment for order flow volume. In our digital assets arrangements, our fee is calculated as a negotiated percentage of recoverythe transaction volume. In our exchange conversion arrangements, we earn fees for exchanging one currency for another. Historically, these fees have not been a significant portion of our total net revenue.
Beginning in the fourth quarter of 2021, we introduced a flat monthly platform fee that is charged to members associated with our 8 Limited business in Hong Kong. The fee is assessed at each month end on all members with at least one open 8 Limited brokerage account (with the exception of accounts for which the applicable fee exceeds the account’s net asset value at month end) regardless of the volume or frequency of trading activity during the month. The fee is deducted directly from the impactsmember’s primary brokerage account.
Referral fees: Through strategic partnerships, we earn a specified referral fee in connection with referral activity we facilitate through our platform. Referral fees are paid to us by third-party partners that offer services to end users who do not use one of our product offerings, but who were referred to the partners through our platform. As such, the third-party enterprise partners are our customers in these referral arrangements. Beginning in the third quarter of 2021, we entered into a referral arrangement whereby we earn referral fulfillment fees for providing pre-qualified borrower referrals to a third-party partner who separately contracts with a loan originator. The referral fulfillment fee is determined as either of two fixed amounts based on the aggregate origination principal balance of the pandemic dueloan.
Payment network fees: We earn payment network fees, which primarily constitute interchange fees from our SoFi-branded debit cards and our SoFi Credit Card product, which are reduced by fees payable to card associations and our fulfillment partners. These fees are remitted by merchants and are calculated by multiplying a set fee percentage by the increased availabilitytransaction volume processed through such network. We arrange for performance by a card association and the bank issuer to enable certain aspects of vaccinations and evolving government stimulus programs, particularly in the United States, including businesses and schools reopening, improved employment metrics, and increased consumer spending and confidence levels. However,SoFi-branded transaction card process. We enter into contracts with both parties that establish the shared economics of SoFi-branded transaction cards. As we continue to monitor developments related to the pandemic, particularly the spread of additional strains of the COVID virus and potential related impacts. Throughtransition our business continuity program, which was expanded in response to the COVID-19 pandemic, we continue to monitor the recommendations and protocols published by the U.S. Centers for Disease Control and Prevention (“CDC”) and the World Health Organization, as well as state and local governments, and to communicate with employees on a regular basis to provide updated information and corporate policies. As the guidance issued by governments and regulators continues to evolve, we likewise continue to assess the impacts on us and to adjust our business operations, policies and procedures as needed to best accommodate our ecosystem of members and prospective members, Member Banks and employees. See “— Key Factors Affecting Operating Results — Industry Trends and General Economic Conditions” for discussion of the impact to our business of measures taken in response to the economic and financial effects of the COVID-19 pandemic.
Since the onset of the COVID-19 pandemic, we have continued to adapt our response and strategies to navigate uncertain economic, workplace and market conditions. We have taken a number of measures to proactively support our members, applicants for new loans, employees and investors.
Members:   We have and will continue to approach hardship programs from a member-first perspective. In addition to our Unemployment Protection Plan, which remains available to all eligible members, we launched comprehensive forbearance programs that provided meaningful Federal Emergency Management Agency disaster hardship relief. Starting in March 2020, we made available a web-enabled self-service forbearance request process to enable members who faced unemployment, reduction in income or general economic uncertainty to defer their loan payment for an initial period with options to extend. For student loans and personal loans, when a forbearance request was accepted, interest on the loan continued to accrue and is amortized over the remaining life of the loan, and the maturity date of the loan is extended for the length of the deferment. Home loans are subject to FNMA servicing guidelines, which provide certain options to the borrower. In accordance with these guidelines, after the forbearance period has ended, members are required to repay the amount that was suspended, but are not required to repay the amount all at once, though they have that option. Other potential options we offer allow members to repay all delinquent amounts gradually over a period of time in addition to their regular monthly payments, move the deferred amount to the end of the loan term, or set up a loan modification, if they are eligible. In all instances, interest continues to accrue during the forbearance period. In response to the hardship brought on by the COVID-19 pandemic, we also deferred certain collection recovery activities, while taking every opportunity to work with our members to find a path to repayment. We discontinued enrollment in our COVID-19 forbearance programs, which were designed to be temporary in nature, for personal loans and student loans on March 31, 2021 and April 30, 2021, respectively. Although enrollment in COVID-19 forbearance programs for home loans remains open, new requests remain low and are primarily related to extensions of existing forbearance. Subject to eligibility, members may participate in other customary hardship programs.SoFi Money
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Ascash management accounts to SoFi Checking and Savings accounts held at SoFi Bank, we expect to decrease certain fees payable to third parties over time.
Enterprise service fees: These fees are earned in connection with services we provide to enterprise partners through our At Work product, such as when we facilitate transactions for the benefit of June 30,their employees, such as 529 plan contributions or student loan payments.
Equity capital markets fees:Equity capital markets fees consist of underwriting fees. Beginning in the second quarter of 2021, we began earning underwriting fees related to our membership in underwriting syndicates for IPOs. We recognize equity capital markets fees on the applicable trade date.
Net interest income: Our Financial Services segment earns interest income from deposits held at SoFi Bank through our implementation of an FTP framework in the first quarter of 2022, whereby the Financial Services segment is credited for the deposit funding it provides to our Lending segment. This interest income has no impact on our consolidated financial statements. To a lesser degree, we generate interest income from deposits sitting in our Member Banks, which are member bank holding companies that we exclusively relied on prior to becoming a bank holding company to provide cash management services to our members through our bank sweep program at our broker-dealer subsidiary. While we continue to utilize Member Banks, we now also sweep cash management accounts to SoFi Bank. We also generate interest income on SoFi Credit Card and on cash balances that we hold through SoFi Invest. Finally, we earn interest income in the Financial Services segment on certain commercial real estate and other commercial loans, such as small business loans. We incur interest expense on SoFi Credit Card through the FTP framework, which is eliminated in active short-term hardship reliefconsolidation, as well as incur interest expense related to SoFi Checking and Savings and SoFi Money cash management balances.
COVID-19 Pandemic
The ongoing novel coronavirus (“COVID-19”) pandemic and its effects continue to evolve, particularly with the emergence of new variants and sub-variants that are increasingly transmissible and immune-evading. Macroeconomic conditions have been volatile and impacted by worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, and measures taken in response to the emergence of new variants. We are unable to predict the future path or payment deferral dueimpact of any global or regional COVID-19 resurgences, including existing or future variants, or other public health crises. The extent to which the COVID-19 pandemic included 95 student loans with an aggregate balance of $6.0 million and 84 home loans with an aggregate balance of $22.9 million. There were no personal loans in this category due to the COVID-19 pandemic.
Applicants: In response to deteriorating economic conditions and market uncertainty amid the COVID-19 pandemic, in 2020 we proactively executed our recession readiness credit risk strategies. This included introducing elevated credit eligibility requirements for personal loans, thorough validation of income and income continuity, and limiting loan amounts. We expected originations incorporating credit risk strategy changes, when stressed using external loss forecasting models with stressed econometric scenarios, to perform similarly to previous vintages. Our student loan refinance business is substantially composed of applicants refinancing federal loans and/or existing private student loans. We developed objective content and calculators to educate applicants about the Federal relief available to them through the CARES Act and subsequent extensions, which enabled them to maximize their savings. Throughout the first half of 2021, we adapted our elevated credit eligibility requirements for personal loans through phases of reopening following our metric-driven, return-to-normalcy action plan.
Employees: In order to safeguard the health and safety of our team members and their families, we virtualized our entire organization beginning in March 2020, enabling all of our team members to work virtually. We have taken a proactive approach to enable ongoing communication and engagement. In February 2021, we announced that our employees may work with their managers to determine the best place for them to work from, including continuing to work virtually. Additionally, based on feedback we received from an employee engagement survey, we initiated a pilot reopening of our U.S. offices in July 2021 on a voluntary basis. In the Fall of 2021, we expect to commence a staggered Return-To-Workplace program, followed by a full reopening of all United States SoFi office locations. We will continue to align our protocols with evolving CDC, state and local guidelines to continue to safeguard the health and safety of our team members and their families.
Investors: Durability of, and confidence in, the performance of our originated asset classes has never been more important. Despite uncertain market and economic conditions, our serviced assets continue to perform at historic low delinquency and loss metrics, even when adjusted for forbearance. The majority of our members have validated their income resiliency and have returned to making full or partial payments on their loan or have paid in full. We have identified members who have sustained hardships and we have worked constructively with the investor community to establish expanded loss mitigation tools to maximize recovery while providing empathy for distressed members. Our team has worked to provide greater transparency to our investor community through access to our Capital Markets and Risk Management team and by providing internal and external analytical and stress testing forecasts, which provide a range of economic scenarios that could manifest in performance of their owned assets. Investors continue to not only have demand for our assets, but have grown their demand for our assets in light of their demonstrated performance.
Delinquencies: Members enrolled in forbearance or hardship relief programs do not appear in delinquency metrics and are not subject to collection activity. Despite this, during any re-enrollment, we work with members to determine when a short-term hardship becomes long-term, which requires differing solutions to ensure a member has the best chance for repayment success. At the onset of the COVID-19 pandemic, we provided online self-service opportunities to members to request initial relief and subsequently extend that short-term forbearance relief as needed (subject to approval). COVID-19 hardship relief was available to members who were current or delinquent at the time of request, although the majority of student loan and personal loan initial enrollments were members who were “current” at the time of enrollment. The vast majority of members that entered COVID-19 hardship programs have exited such programs.
Liquidity: We took action to prepare for potential liquidity needs resulting from the COVID-19 pandemic by securing additional committed warehouse capacity in May 2020. We were able to manage these needs along with other liquidity needs ofultimately impacts our business, by relyingresults of operations and financial condition will depend on our strong liquidity position going into the crisis, having a deepfuture developments that are still uncertain and diversified portfolio of warehouse lenders, being proactive and forward-looking as it related to anticipated liquidity risks and needs, and managing decisions conservatively with regard to loan origination growth and loan sales.
We remain committed to serving our members, applicants and investors, while caring for the safety of our employees and their families.cannot be predicted. See Part II, Item 1A “Risk Factors — COVID-19 Pandemic Risks for additional discussion of the risks and uncertainties associated with the repercussions ofongoing impacts from the COVID-19 pandemic.
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Executive Overview
The following tables display key financial measures for our three reportable segments and our consolidated company that are used, along with our key business metrics, by management to evaluate our business, measure our performance, identify trends and make strategic decisions. Contribution profit (loss) is the primary measure of segment-level profit and loss reviewed by management and is defined as total net revenue for each reportable segment less expenses directly attributable to the corresponding reportable segment and, in the case of our Lending segment, lessadjusted for fair value adjustments attributable to assumption changes associated with our servicing rights and residual interests classified as debt. See “— Results of Operations, Summary Results by Segment and Non-GAAP Financial Measures” herein for discussion and analysis of these key financial measures.
Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)2021202020212020
Lending
Total interest income$83,035 $83,985 $164,582 $177,162 
Total interest expense(26,213)(39,650)(55,983)(87,166)
Total noninterest income109,469 51,549 205,669 79,766 
Total net revenue166,291 95,884 314,268 169,762 
Adjusted net revenue(1)(2)
172,232 117,182 340,269 198,937 
Contribution profit(1)
89,188 49,419 176,874 53,514 
Financial Services(1)
Total interest income893 316 1,433 2,053 
Total interest expense(351)(233)(662)(1,755)
Total noninterest income16,497 2,345 22,731 4,284 
Total net revenue17,039 2,428 23,502 4,582 
Contribution loss(24,745)(30,893)(60,264)(57,876)
Technology Platform(1)(3)
Total interest expense(32)(18)(68)(18)
Total noninterest income45,329 19,037 91,430 20,034 
Total net revenue45,297 19,019 91,362 20,016 
Contribution profit13,013 12,100 28,698 13,097 
Other(4)
Total interest income180 1,764 621 4,132 
Total interest expense(1,500)(3,417)(6,631)(4,512)
Total noninterest income (loss)3,967 (726)4,136 (726)
Total net revenue (loss)2,647 (2,379)(1,874)(1,106)
Consolidated
Total interest income$84,108 $86,065 $166,636 $183,347 
Total interest expense(28,096)(43,318)(63,344)(93,451)
Total noninterest income175,262 72,205 323,966 103,358 
Total net revenue231,274 114,952 427,258 193,254 
Adjusted net revenue(1)(2)
237,215 136,250 453,259 222,429 
Net income (loss)(165,314)7,808 (342,878)(98,559)
Adjusted EBITDA(2)
11,240 (23,750)15,372 (89,902)
Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)2022202120222021
Lending
Net interest income(1)
$114,003 $56,822 $208,357 $108,599 
Total noninterest income143,114 109,469 301,749 205,669 
Total net revenue257,117 166,291 510,106 314,268 
Adjusted net revenue(2)
250,681 172,232 495,053 340,269 
Contribution profit141,991 89,188 274,642 176,874 
Technology Platform
Net interest expense$— $(32)$— $(68)
Total noninterest income83,899 45,329 144,704 91,430 
Total net revenue(3)
83,899 45,297 144,704 91,362 
Contribution profit21,841 13,013 40,096 28,698 
Financial Services
Net interest income(1)
$12,925 $542 $18,807 $771 
Total noninterest income17,438 16,497 35,099 22,731 
Total net revenue30,363 17,039 53,906 23,502 
Contribution loss(3)
(53,700)(24,745)(103,215)(60,264)
Corporate/Other(4)
Net interest expense$(4,199)$(1,320)$(9,502)$(6,010)
Total noninterest income (loss)(4,653)3,967 (6,343)4,136 
Total net revenue (loss)(3)
(8,852)2,647 (15,845)(1,874)
Consolidated
Net interest income$122,729 $56,012 $217,662 $103,292 
Total noninterest income239,798 175,262 475,209 323,966 
Total net revenue362,527 231,274 692,871 427,258 
Adjusted net revenue(2)
356,091 237,215 677,818 453,259 
Net loss(95,835)(165,314)(206,192)(342,878)
Adjusted EBITDA(2)
20,304 11,240 28,988 15,372 
___________________
(1)Adjusted net revenue withinNet interest income for our Lending segment is used by management to evaluate our Lending segment and our consolidated results. For our Lending segment, total net revenue is adjusted to exclude the fair value changes in servicing rights and residual interests classified as debt due to valuation inputs and assumption changes (including conditional prepayment and default and discount rates). We use this adjusted measure in our determination of contribution profit (loss) in the Lending segment, as well as to evaluate our consolidated results, as it removes non-cash charges that are not realized during the period and, therefore, do not impact the cash available to fund our operations, and our overall liquidity position. For our Financial Services segments reported for the three and Technology Platform segments, there are no adjustments from total net revenue to arrive atsix months ended June 30, 2022 reflects the consolidated adjusted net revenue shown in this table.implementation of an FTP framework.
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(2)Adjusted net revenue and adjusted EBITDA are non-GAAP financial measures. For information regarding our uses and definitions of these measures and for reconciliations to the most directly comparable U.S. Generally Accepted Accounting Principles (“GAAP”) measures, see “Non-GAAP Financial Measures. herein.
(3)There was no interest income recorded within our Technology Platform segment total net revenue for anythe three and six months ended June 30, 2022 includes $953 and $1,723, respectively, of intercompany fees earned by Galileo from SoFi, which is a Galileo client. There is an equal and offsetting expense reflected within the periods presented.Financial Services segment contribution loss representing the intercompany fees incurred to Galileo. The intercompany revenue and expense are eliminated in consolidation. The revenue is eliminated within Corporate/Other and the expense represents a reconciling item of segment contribution profit (loss) to consolidated loss before income taxes. For the year ended December 31, 2021, all intercompany amounts were reflected in the fourth quarter, as inter-quarter amounts were determined to be immaterial. Additionally, for both the three and six months ended June 30, 2022, total net revenue for the Technology Platform segment
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included $718 of intercompany fees earned by Technisys from Galileo, which is a Technisys client. There is an equal and offsetting expense reflected within the Technology Platform segment directly attributable expenses representing the intercompany fees incurred by Galileo to Technisys. The intercompany revenue and expense are eliminated in consolidation. The revenue is eliminated within Corporate/Other and the expense is adjusted in our reconciliation of directly attributable expenses below. See Note 17 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information.
(4)“Other”Corporate/Other (previously referred to as “Other”) primarily includes total net revenue associated with corporate functions, and non-recurring gains and losses from non-securitization investment activities thatand interest income and realized gains and losses associated with investments in available-for-sale (“AFS”) debt securities, all of which are not directly related to a reportable segment. For further discussion, see Note 16the three and six months ended June 30, 2022, net interest income within Corporate/Other also reflects the residual impact from FTP charges and FTP credits allocated to the Notes to Unaudited Condensed Consolidated Financial Statements.our reportable segments under our FTP framework.
Key Recent Developments
We continue to execute on our growth and other strategic initiatives and in recent years, we have celebratedcontinue to celebrate launches across our product suite and strategic partnerships, further establishing ourselves as a platform that enables individuals to borrow, save, spend, invest, and protect their assets. Some
In March 2022, we closed the Technisys Merger, which added a cloud-native digital and core banking platform with an existing footprint of clients in Latin America to our technology platform offerings. We believe that the combination of the Technisys core banking platform with our existing technology platform offerings provides an end-to-end vertically integrated technology stack, which we expect will meet both the expanding needs of our key recent achievements are discussed below.
Acquisitions
In January 2021, Social Finance entered into the Agreement byexisting and among SoFi, SCH, and Plutus Merger Sub Inc. The transactions contemplated by the terms of the Agreement were completed on May 28, 2021, upon which SoFi survived the merger and became a wholly owned subsidiary of SCH, which concurrently changed its name to “SoFi Technologies, Inc.” Shares of SoFi Technologies’ common stock and SoFi Technologies’ warrants began trading on The Nasdaq Global Select Market (“Nasdaq”) under the symbols “SOFI” and “SOFIW”, respectively, on June 1, 2021, in lieu of the ordinary shares, warrants and units of SCH.expected future clients. See Note 2 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on the transaction.Technisys Merger.
In March 2021,February 2022, we entered into an agreement to acquire Golden Pacific Bancorp, Inc.,closed the Bank Merger, after which we became a bank holding company and its wholly-owned subsidiary, Golden Pacific Bank, National Association,began operating as SoFi Bank. We believe operating a national bank forallows us to provide members and prospective members broader and more competitive options across their financial services needs and lowers our cost of asset-backed financing (by utilizing deposits held at SoFi Bank to fund our loans). We also believe that operating as a total cash purchase price of $22.3 million. The acquisition is subjectnational bank enables us to regulatory approval, including approval from the OCC of a revised business plan for Golden Pacific Bank, and approval from the Federal Reserveoffer lower interest rates on loans to become a bank holding company and for a change of control, and other customary closing conditions, which we anticipate can be completed by the end of 2021. In March 2021, we submitted an application to the Federal Reserve to become a bank holding company. The application review process is ongoing.
In May 2020, we completed our acquisition of Galileo for a purchase price of $1.2 billion. Galileo provides technology platform services to financial and non-financial institutions. Our acquisition of Galileo represented a material addition to our Technology Platform segment, but was not a significant acquisition under Regulation S-X, Rule 3-05, Financial Statements of Businesses Acquired or to be Acquired.
In April 2020, we acquired 8 Limited, a Hong Kong based investment business, for a purchase price of $16.1 million. Our acquisition of 8 Limited marked our first expansion outside the United States and enables our non-U.S. members to experience many of the product features we have developed in the United States for SoFi Invest, including zero commission non-digital assets trading.
Product Development and Partnerships
In May 2021, we launched a feature in our SoFi Money product that enables members to receive their qualifying directas well as offer higher interest rates on deposit paychecks (or other eligible direct deposits) up to two days earlier than their regularly scheduled payday, providing them quicker access to money they have already earned.
Through our FINRA-registered broker-dealer subsidiary, SoFi Securities, we are licensed to underwrite securities offerings. In March 2021, we launched an IPO investment center that allows members with a SoFi active Invest account to invest in initial public offerings before they trade on an exchange. Beginning in the second quarter of 2021, we began earning revenues from our underwriting services.accounts. See Business Overview”Overview—National Bank Charter” for additional information.
In 2020, we celebrated the official opening of SoFi Stadiumherein and the establishment of a 20-year partnership with LA Stadium and Entertainment District at Hollywood Park in Inglewood, California, a multi-purpose sports and entertainment district that serves as the stadium for the National Football League teams the Los Angeles Chargers and Los Angeles Rams. SoFi's 20-year partnership with the LA Stadium and Entertainment District at Hollywood Park, across the naming rights and sponsorship agreements, collectively requires SoFi to pay sponsorship fees quarterly in each contract year beginning in 2020 and ending in 2040 for an aggregate total of $625.0 million, which includes operating lease obligations, finance lease obligations and sponsorship and advertising opportunities at the stadium complex. See Note 142 to the Notes to Unaudited Condensed Consolidated Financial Statements for discussion of an associated contingent matter.
Inadditional information on the second half of 2020, we launched our SoFi Credit Card, which carries no annual membership fee and provides up to two percent unlimited cash back when the cash back rewards are applied to a SoFi Money or SoFi Invest account, or are used to
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pay down SoFi student loans or personal loans, as well as a one-percent annual percentage rate reduction after 12 consecutive on-time credit card payments, with the reduced rate sustained with continued on-time payments.
Non-GAAP Financial Measures
Our management and boardBoard of directorsDirectors use adjusted net revenue and adjusted EBITDA, which are non-GAAP financial measures, to evaluate our operating performance, formulate business plans, help better assess our overall liquidity position, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. Accordingly, we believe that adjusted net revenue and adjusted EBITDA provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and boardBoard of directors.Directors.
Adjusted Net Revenue
Adjusted net revenue is defined as total net revenue, adjusted to exclude the fair value changes in servicing rights and residual interests classified as debt due to valuation inputs and assumptions changes, which relate only to our Lending segment. We adjust total net revenue to exclude the fair value changes in servicing rights and residual interests classified as debt due to valuation inputs and assumptions changes,these items, as they are non-cash charges that are not realized during the period, and therefore positive or negative changes do not impact the cash available to fund our operations. This measure helps provide our management with an understanding of the net revenue available to finance our operations and helps management better decide on the proper expenses to authorize for each of our operating segments, to ultimately help achieve target contribution profit margins. Therefore, the measure of adjusted net revenue serves as both the starting point for how we think about the liquidity generated from our operations and also the starting point for our annual financial planning, the latter of which focuses on the cash we expect to generate from our operating segments to help fund the current year’s strategic objectives. Adjusted net revenue has limitations as an analytical tool and should not be considered in isolation from, or as a substitute for, the analysis of other GAAP financial measures, such as total net revenue. The primary limitation of adjusted net revenue is its lack of comparability to other companies that do not utilize this measure or that use a similar measure that is defined in a different manner.
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Quarterly Adjusted Net Revenue
In Thousands
sofi-20220630_g2.jpg
We reconcile adjusted net revenue to total net revenue, the most directly comparable GAAP measure, as presented below for the periods indicated below:indicated:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Total net revenue
Total net revenue
$231,274 $114,952 $427,258 $193,254 
Total net revenue
$362,527 $231,274 $692,871 $427,258 
Servicing rights – change in valuation inputs or assumptions(1)
Servicing rights – change in valuation inputs or assumptions(1)
224 18,720 12,333 11,661 
Servicing rights – change in valuation inputs or assumptions(1)
(9,098)224 (20,678)12,333 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
Residual interests classified as debt – change in valuation inputs or assumptions(2)
5,717 2,578 13,668 17,514 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
2,662 5,717 5,625 13,668 
Adjusted net revenue
Adjusted net revenue
$237,215 $136,250 $453,259 $222,429 
Adjusted net revenue
$356,091 $237,215 $677,818 $453,259 
___________________
(1)Reflects changes in fair value inputs and assumptions on servicing rights, including conditional prepayment and default rates and discount rates. These assumptions are highly sensitive to market interest rate changes and are not indicative of our performance or results of operations. Moreover, these non-cash charges are unrealized during the period and, therefore, have no impact on our cash flows from operations. As such, these positive and negative changes are adjusted out of total net revenue to provide management and financial users with better visibility into the net revenue available to finance our operations and our overall performance.
(2)Reflects changes in fair value inputs and assumptions on residual interests classified as debt, including conditional prepayment and default rates and discount rates. When third parties finance our consolidated securitization Variable Interest Entitiesvariable interest entities (“VIEs”) by purchasing residual interests, we receive proceeds at the time of the closing of the securitization and, thereafter, pass along contractual cash flows to the residual interest owner. These residual debt obligations are measured at fair value on a recurring basis, but they have no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business. As such, these positive and negative non-cash changes in fair value attributable to assumption changes are adjusted out of total net revenue to provide management and financial users with better visibility into the net revenue available to finance our operations.

We reconcile adjusted net revenue to total net revenue, the most directly comparable GAAP measure, as presented below for the quarterly periods indicated:
Quarter EndedQuarter Ended
($ in thousands)($ in thousands)June 30,
2021
March 31,
2021
December 31,
2020
September 30,
2020
June 30,
2020
($ in thousands)June 30,
2022
March 31,
2022
December 31,
2021
September 30,
2021
June 30,
2021
Total net revenueTotal net revenue$231,274 $195,984 $171,491 $200,787 $114,952 Total net revenue$362,527 $330,344 $285,608 $272,006 $231,274 
Servicing rights – change in valuation inputs or assumptions(1)
Servicing rights – change in valuation inputs or assumptions(1)
224 12,109 1,127 4,671 18,720 
Servicing rights – change in valuation inputs or assumptions(1)
(9,098)(11,580)(9,273)(409)224 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
Residual interests classified as debt – change in valuation inputs or assumptions(2)
5,717 7,951 9,401 11,301 2,578 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
2,662 2,963 3,541 5,593 5,717 
Adjusted net revenueAdjusted net revenue$237,215 $216,044 $182,019 $216,759 $136,250 Adjusted net revenue$356,091 $321,727 $279,876 $277,190 $237,215 
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(1)See footnote (1) to the table above.
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(2)See footnote (2) to the table above.
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The reconciling items to determine our non-GAAP measure of adjusted net revenue are applicable only to the Lending segment. The table below presents adjusted net revenue for the Lending segment for the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Total net revenue – LendingTotal net revenue – Lending$166,291 $95,884 $314,268 $169,762 Total net revenue – Lending$257,117 $166,291 $510,106 $314,268 
Servicing rights – change in valuation inputs or assumptions(1)
Servicing rights – change in valuation inputs or assumptions(1)
224 18,720 12,333 11,661 
Servicing rights – change in valuation inputs or assumptions(1)
(9,098)224 (20,678)12,333 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
Residual interests classified as debt – change in valuation inputs or assumptions(2)
5,717 2,578 13,668 17,514 
Residual interests classified as debt – change in valuation inputs or assumptions(2)
2,662 5,717 5,625 13,668 
Adjusted net revenue – LendingAdjusted net revenue – Lending$172,232 $117,182 $340,269 $198,937 Adjusted net revenue – Lending$250,681 $172,232 $495,053 $340,269 
___________________
(1)See footnote (1) to the table above.
(2)See footnote (2) to the table above.
Adjusted EBITDA
Adjusted EBITDA is defined as net income (loss), adjusted to exclude:exclude, as applicable: (i) corporate borrowing-based interest expense (our adjusted EBITDA measure is not adjusted for warehouse or securitization-based interest expense, nor deposit interest expense and finance lease liability interest expense, as discussed further below), (ii) income taxes,tax expense (benefit), (iii) depreciation and amortization, (iv) stock-basedshare-based expense (inclusive of equity-based payments to non-employees), (v) impairment expense (inclusive of goodwill impairment and of property, equipment and software abandonments), (vi) transaction-related expenses, (vii) warrant fair value adjustments,changes in warrant liabilities, and (viii) fair value changes in each of servicing rights and residual interests classified as debt due to valuation assumptions. We believe adjusted EBITDA provides a useful measure for period-over-period comparisons of our business, as it removes the effect of certain non-cash items and certain charges that are not indicative of our core operating performance or results of operations. It is also a measure that management relies upon to evaluate cash flows generated from operations, and therefore the extent of additional capital, if any, required to invest in strategic initiatives. Adjusted EBITDA has limitations as an analytical tool and should not be considered in isolation from, or as a substitute for, the analysis of other GAAP financial measures, such as net income (loss). Some of the limitations of adjusted EBITDA include that it does not reflect the impact of working capital requirements or capital expenditures and it is not a universally consistent calculation among companies in our industry, which limits its usefulness as a comparative measure.
Quarterly Adjusted EBITDA
In Thousands
sofi-20220630_g3.jpg
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We reconcile adjusted EBITDA to net income (loss),loss, the most directly comparable GAAP measure, below for the periods indicated below:indicated:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Net income (loss)$(165,314)$7,808 $(342,878)$(98,559)
Net lossNet loss$(95,835)$(165,314)$(206,192)$(342,878)
Non-GAAP adjustments:Non-GAAP adjustments:Non-GAAP adjustments:
Interest expense – corporate borrowings(1)
Interest expense – corporate borrowings(1)
1,378 3,415 6,386 4,503 
Interest expense – corporate borrowings(1)
3,450 1,378 6,099 6,386 
Income tax expense(2)
(78)(99,768)1,021 (99,711)
Income tax expense (benefit)(2)
Income tax expense (benefit)(2)
119 (78)871 1,021 
Depreciation and amortization(3)
Depreciation and amortization(3)
24,989 14,955 50,966 19,670 
Depreciation and amortization(3)
38,056 24,989 68,754 50,966 
Stock-based expense52,154 24,453 89,608 44,138 
Share-based expenseShare-based expense80,142 52,154 157,163 89,608 
Transaction-related expense(4)
Transaction-related expense(4)
21,181 4,950 23,359 8,864 
Transaction-related expense(4)
808 21,181 17,346 23,359 
Fair value changes in warrant liabilities(5)
Fair value changes in warrant liabilities(5)
70,989 (861)160,909 2,018 
Fair value changes in warrant liabilities(5)
— 70,989 — 160,909 
Servicing rights – change in valuation inputs or assumptions(6)
Servicing rights – change in valuation inputs or assumptions(6)
224 18,720 12,333 11,661 
Servicing rights – change in valuation inputs or assumptions(6)
(9,098)224 (20,678)12,333 
Residual interests classified as debt – change in valuation inputs or assumptions(7)
Residual interests classified as debt – change in valuation inputs or assumptions(7)
5,717 2,578 13,668 17,514 
Residual interests classified as debt – change in valuation inputs or assumptions(7)
2,662 5,717 5,625 13,668 
Total adjustmentsTotal adjustments176,554 (31,558)358,250 8,657 Total adjustments116,139 176,554 235,180 358,250 
Adjusted EBITDAAdjusted EBITDA$11,240 $(23,750)$15,372 $(89,902)Adjusted EBITDA$20,304 $11,240 $28,988 $15,372 
___________________
(1)Our adjusted EBITDA measure adjusts for corporate borrowing-based interest expense, which includesas these expenses are a function of our capital structure. Corporate borrowing-based interest expense primarily included (i) interest on our revolving credit facility, (ii) for the 2022 periods, the amortization of debt discount and debt issuance costs on our convertible notes, and (iii) for the six-month 2021 period, interest on the seller note issued in connection with our acquisition of Galileo (for periods prior to the quarter ended June 30, 2021) and other financings assumed in the acquisition, as these expenses are a function of our capital structure.Galileo. Our adjusted EBITDA measure does not adjust for interest expense on warehouse facilities and securitization debt, which are recorded within interest expense — expense—securitizations and warehouses in the accompanying Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss), as these interest expenses are direct operating expenses driven by loan origination and sales activity. Additionally, our adjusted EBITDA measure does not adjust for interest expense on SoFi Money deposits or interest expense on our finance lease liability in connection with SoFi Stadium, which are recorded within interest expense — expense—other, as these interest expenses are
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direct operating expenses driven by SoFi Money depositsexpenses. Revolving credit facility interest expense for the three- and finance leases, respectively. As comparedsix-month periods increased due to the three and six months ended June 30, 2020,higher interest rates during the three and six months ended June 30, 2021, we had a higher average balance2022 periods on our revolving credit facility as a result of the Galileo acquisition, as well as interest expense related to the Galileo seller note issued in May 2020, which we repaid in February 2021.identical outstanding debt period over period.
(2)The significant change in ourOur income tax positionexpense positions were primarily a function of SoFi Lending Corp.’s profitability, and for the 20212022 periods, relative to 2020 was primarily due to a partial release of our valuation allowanceSoFi Bank, in state jurisdictions where separate filings are required. The income tax expense in the second quarter of 2020 in connection with deferred2022 periods was partially offset by an income tax liabilities resulting from intangible assets acquired from Galileo in May 2020.benefit at Technisys. See Note 1213 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information.
(3)Depreciation and amortization expense for the threethree- and six months ended June 30, 2021six-month 2022 periods increased compared to the samecomparable 2021 periods primarily in 2020 primarily due to: (i)connection with our recent acquisitions and growth in our software balance, partially offset by the acceleration of core banking infrastructure amortization expense on intangible assets acquired during the second quarter of 2020 from Galileo and 8 Limited, (ii) amortization of purchased and internally-developed software, and (iii) depreciation related to SoFi Stadium related fixed assets.2021 periods.
(4)DuringTransaction-related expenses in the three months ended June 30,2022 periods primarily included financial advisory and professional services costs associated with our acquisition of Technisys. Transaction-related expenses in the three-month 2021 transaction-related expensesperiod included the special payment to the holders of Series 1 preferred stockholdersRedeemable Preferred Stock in conjunction with the Business Combination. Transaction-related expenses forin the six months ended June 30,six-month 2021 period also included financial advisory and professional services costs associated with our pending purchasethen-pending acquisition of Golden Pacific Bancorp, Inc. During the three and six months ended June 30, 2020, transaction-related expenses included certain costs, such as financial advisory and professional services costs, associated with our acquisitions of Galileo and 8 Limited.Pacific.
(5)In 2019, Social Finance issued Series H warrants in connection with certain redeemable preferred stock issuances, which were accounted for as liabilities and measured at fair value on a recurring basis. In conjunction with the Closing of the Business Combination, we measured the final fair value of the Series H warrants and subsequently reclassified them into permanent equity. Therefore, we will not measure the Series H warrants at fair value on an ongoing basis, subsequent to May 28, 2021. In addition, in conjunction with the Business Combination, SoFi Technologies assumed certain common stock warrants (“SoFi Technologies warrants”) that are accounted for as liabilities and measured at fair value on a recurring basis, subsequent to the Business Combination. Our adjusted EBITDA measure excludes the non-cash fair value changes in the Series H warrants and the SoFi Technologies warrants during the periods wherein each class of warrants wasaccounted for as liabilities, which were measured at fair value through earnings. The increases foramounts in the three and six months ended June 30, 2021 comparedperiods related to changes in the same periods in 2020 were primarily attributable to a significant increase in our assumedfair value of Series H warrants issued by Social Finance in 2019 in connection with certain redeemable preferred stock share price forissuances. We did not measure the Series H warrants as well as the assumption of the SoFi Technologies warrants in the second quarter of 2021. Theat fair value ofsubsequent to May 28, 2021 in conjunction with the SoFi Technologies warrants is based on the closing price of ticker SOFIW and, therefore, fluctuates based on market activity. See Note 7 and Note 9 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on these classes of warrants.Business Combination, as they were reclassified into permanent equity.
(6)Reflects changes in fair value inputs and assumptions, including market servicing costs, conditional prepayment and default rates and discount rates. This non-cash change is unrealized during the period and, therefore, has no impact on our cash flows from operations. As such, these positive and negative changes in fair value attributable to assumption changes are adjusted out of net loss to provide management and financial users with better visibility into the earnings available to finance our operations.
(7)Reflects changes in fair value inputs and assumptions, including conditional prepayment and default rates and discount rates. When third parties finance our consolidated VIEs through purchasing residual interests, we receive proceeds at the time of the securitization close and, thereafter, pass along contractual cash flows to the residual interest owner. These obligations are measured at fair value on a recurring basis, which has no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business. As such, these positive and negative non-cash changes in fair value attributable to assumption changes are adjusted out of net loss to provide management and financial users with better visibility into the earnings available to finance our operations.
Quarter Ended
($ in thousands)June 30,
2021
March 31,
2021
December 31,
2020
September 30,
2020
June 30,
2020
Net income (loss)$(165,314)$(177,564)$(82,616)$(42,878)$7,808 
Non-GAAP adjustments:
Interest expense – corporate borrowings1,378 5,008 19,125 4,346 3,415 
Income tax expense (benefit)(78)1,099 (4,949)192 (99,768)
Depreciation and amortization24,989 25,977 25,486 24,676 14,955 
Stock-based expense52,154 37,454 30,089 26,551 24,453 
Transaction-related expenses21,181 2,178 — 297 4,950 
Fair value changes in warrant liabilities70,989 89,920 14,154 4,353 (861)
Servicing rights – change in valuation inputs or assumptions224 12,109 1,127 4,671 18,720 
Residual interests classified as debt – change in valuation inputs or assumptions5,717 7,951 9,401 11,301 2,578 
Total adjustments176,554 181,696 94,433 76,387 (31,558)
Adjusted EBITDA$11,240 $4,132 $11,817 $33,509 $(23,750)

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We reconcile adjusted EBITDA to net loss, the most directly comparable GAAP measure, for the quarterly periods indicated below:
Quarter Ended
($ in thousands)June 30,
2022
March 31,
2022
December 31,
2021
September 30,
2021
June 30,
2021
Net loss
$(95,835)$(110,357)$(111,012)$(30,047)$(165,314)
Non-GAAP adjustments:
Interest expense – corporate borrowings3,450 2,649 2,593 1,366 1,378 
Income tax expense (benefit)119 752 1,558 181 (78)
Depreciation and amortization38,056 30,698 26,527 24,075 24,989 
Share-based expense80,142 77,021 77,082 72,681 52,154 
Transaction-related expense808 16,538 2,753 1,221 21,181 
Fair value changes in warrant liabilities— — 10,824 (64,405)70,989 
Servicing rights – change in valuation inputs or assumptions(9,098)(11,580)(9,273)(409)224 
Residual interests classified as debt – change in valuation inputs or assumptions2,662 2,963 3,541 5,593 5,717 
Total adjustments116,139 119,041 115,605 40,303 176,554 
Adjusted EBITDA
$20,304 $8,684 $4,593 $10,256 $11,240 

Key Business Metrics
The table below presents the key business metrics that management uses to evaluate our business, measure our performance, identify trends and make strategic decisions.decisions:
June 30, 2021June 30, 2020
2021 vs 2020
% Change
June 30, 2022June 30, 2021% Change
MembersMembers2,560,492 1,204,475 113 %Members4,318,705 2,560,492 69 %
Total ProductsTotal Products3,667,121 1,645,044 123 %Total Products6,564,174 3,667,121 79 %
Lending
Total Products981,440 861,970 14 %
Financial Services
Total Products2,685,681 783,074 243 %
Technology Platform
Total Accounts78,902,156 35,988,090 119 %
Total Products — Lending segmentTotal Products — Lending segment1,202,027 981,440 22 %
Total Products — Financial Services segmentTotal Products — Financial Services segment5,362,147 2,685,681 100 %
Total Accounts — Technology Platform segment(1)
Total Accounts — Technology Platform segment(1)
116,570,038 78,902,156 48 %
___________________
(1)Total accounts refers to the number of open accounts at Galileo as of the reporting date. Beginning in the fourth quarter of 2021, we included SoFi accounts on the Galileo platform-as-a-service in our total accounts metric to better align with the Technology Platform segment revenue reported in Note 17 to the Notes to Unaudited Condensed Consolidated Financial Statements. Intercompany revenue is eliminated in consolidation. We did not recast the total accounts as of June 30, 2021 to conform to the current year presentation, as the impact was determined to be immaterial.
See Summary Results by Segment” for additional metrics we review at the segment level.
Members
We refer to our customers as “members”, which we define as defined insomeone who has a lending relationship with us through origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. See Business Overview”. We view members as an indication not only of the size and a measurement of growth of our business, but also as a measure of the significant value of the data we have collected over time. The data we collect from our members helps us to, among other things: (i) assess loan life performance data on each loan in our ecosystem, which can inform risk-based interest rates that we can offer our members, (ii) understand our members’ spending behavior to identify and suggest other products we offer that may align with the members’ financial needs;needs, and (iii) enhance our opportunities to sell additional products to our members, as our members represent a vital source of marketing opportunities. When we provide additional products to members, it helps improve our unit economics per member, as we save on marketing costs that we would otherwise incur to attract new members. It also increases the lifetime value of an individual member. This in turn enhances our Financial Services Productivity Loop. Member growth is generally an indicator of future revenue, but is not directly correlated with revenues, since not all members who sign up for one of our products fully utilize or continue to use our products, and not all of our products (such as our complementarycomplimentary product, SoFi Relay) provide direct sources of revenue.
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Total Products
Total products refers to the aggregate number of lending and financial services products that our members have selected on our platform since our inception through the reporting date, whether or not the members are still registered for such products. In our Lending segment, total products refers to the number of home loans, personal loans and student loans that have been originated through our platform through the reporting date, whether or not such loans have been paid off. If a member has multiple loan products of the same loan product type, such as two personal loans, that is counted as a single product. However, if a member has multiple loan products across loan product types, such as one personal loan and one home loan, that is counted as two products. In our Financial Services segment, total products refers to the number of SoFi Money accounts (presented inclusive of SoFi Money cash management accounts and SoFi Checking and Savings accounts held at SoFi Bank), SoFi Invest accounts, SoFi Credit Card accounts (including accounts with a zero dollar balance at the reporting date), referred loans (which relate to an arrangement in the third quarter of 2021 and are originated by a third-party partner to which we provide pre-qualified borrower referrals), SoFi At Work accounts and SoFi Relay accounts (with either credit score monitoring enabled or external linked accounts) that have been opened through our platform through the reporting date. Our SoFi Invest service is composed of three products: active investing accounts, robo-advisory accounts and digital assetassets accounts. Our members can select any one or combination of the three types of SoFi Invest products. If a member has multiple SoFi Invest products of the same account type, such as two active investing accounts, that is counted as a single product. However, if a member has multiple SoFi Invest products across account types, such as one active investing account and one robo-advisory account, those separate account types are considered separate products. Total products is a primary indicator of the size and reach of our Lending and Financial Services segments. Management relies on total products metrics to understand the effectiveness of our member acquisition efforts and to gauge the propensity for members to use more than one product. As of June 30, 2021, we had 3,667,121 total products.
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Products
In Thousands
sofi-20210630_g2.jpgsofi-20220630_g4.jpg
Total lending products were composed of the following as of the dates indicated:
Lending ProductsLending ProductsJune 30, 2021June 30, 2020Variance% ChangeLending ProductsJune 30, 2022June 30, 2021Variance% Change
Home loansHome loans18,102 10,511 7,591 72 %Home loans25,128 18,102 7,026 39 %
Personal loansPersonal loans544,068 474,581 69,487 15 %Personal loans714,735 544,068 170,667 31 %
Student loansStudent loans419,270 376,878 42,392 11 %Student loans462,164 419,270 42,894 10 %
Total lending productsTotal lending products981,440 861,970 119,470 14 %Total lending products1,202,027 981,440 220,587 22 %
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Total financial services products were composed of the following as of the dates indicated:
Financial Services ProductsFinancial Services ProductsJune 30, 2021June 30, 2020Variance% ChangeFinancial Services ProductsJune 30, 2022June 30, 2021Variance% Change
Money954,519 220,201 734,318 333 %
SoFi Money(1)
SoFi Money(1)
1,837,138 954,519 882,619 92 %
InvestInvest1,038,570 328,837 709,733 216 %Invest1,961,425 1,038,570 922,855 89 %
Credit CardCredit Card42,744 — 42,744 n/mCredit Card139,781 42,744 97,037 227 %
Referred loans(2)
Referred loans(2)
28,037 — 28,037 n/m
RelayRelay626,195 227,201 398,994 176 %Relay1,344,538 626,195 718,343 115 %
At WorkAt Work23,653 6,835 16,818 246 %At Work51,228 23,653 27,575 117 %
Total financial services productsTotal financial services products2,685,681 783,074 1,902,607 243 %Total financial services products5,362,147 2,685,681 2,676,466 100 %
___________________
(1)Includes SoFi Checking and Savings accounts held at SoFi Bank, beginning in the first quarter of 2022, and SoFi Money cash management accounts.
(2)Limited to loans wherein we provide third party fulfillment services.

Technology Platform Total Accounts
In our Technology Platform segment, total accounts refers to the number of open accounts at Galileo as of the reporting date, excluding SoFi accounts. We excludedate. Beginning in the fourth quarter of 2021, we included SoFi accounts becauseon the Galileo platform-as-a-service in our total accounts metric to better align with the Technology Platform segment revenue generated by Galileoreported in Note 17 to the Notes to Unaudited Condensed Consolidated Financial Statements, which includes intercompany revenue from the SoFi relationshipSoFi. Intercompany revenue is eliminated in consolidation. No information is reported priorWe did not recast total accounts as of June 30, 2021 to our acquisition of Galileo on May 14, 2020.conform to the current year presentation, as the impact was determined to be immaterial. Total accounts is a primary indicator of the accounts dependent upon Galileo’sour technology platform to use virtual card products, virtual wallets, make peer-to-peer and bank-to-bank transfers, receive early paychecks, separate savings from spending balances, make debit transactions and rely upon real-time authorizations, all of which result in technology platform feesrevenues for the Technology Platform segment. We do not measure total accounts for the Technisys products and solutions, as the revenue model is not primarily dependent upon being a fully integrated, stand-ready service.
June 30, 2022June 30, 2021Variance% Change
Total Accounts116,570,038 78,902,156 37,667,882 48 %
Key Factors Affecting Operating Results
Our future operating results and cash flows are dependent upon a number of opportunities, challenges and other factors, including our loan origination volume, financial services products and member activity on our platform, growth in Galileo accounts,technology platform customers, competition and industry trends, general economic conditions and whether or notour ability to optimize our national bank charter. The key factors affecting our operating results are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Industry Trends and General Economic Conditions
Interest Rates and Macroeconomic Conditions
The Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022, and 75 basis points in each of June and July 2022. We expect additional increases in the benchmark interest rate during the remainder of 2022, largely in response to increasing inflation. We anticipate that in a rising interest rate environment, and operating under a bank charter, we arewill be able to secureoffer more competitive interest rates to our members on their deposits, which we believe would result in increasing demand for our deposits. However, rising interest rates could unfavorably impact demand for refinancing loan products. In addition, if the Federal Reserve does not effectively curb inflation or interest rates rise unexpectedly or too quickly, it could have a national bank charter.
Origination Volume
Our Lending segment isnegative impact on the overall economy which could adversely impact our largest segment, comprising 72%results of operations. In addition to rising interest rates, the U.S. economy experienced negative gross domestic product growth in the first and 83%second quarters of 2022 and consumer confidence indicators are down. Negative changes to macroeconomic conditions may result in decreased demand for our total net revenue during the three months ended June 30, 2021products, increased operating costs and 2020, respectively, and 74% and 88% during the six months ended June 30, 2021 and 2020,negatively impact our results of operations.
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respectively. We are dependent upon the addition of new members and new activity from existing members within our Lending segment to generate origination volume, which we believe isStudent Loan Relief
In April 2022, President Biden directed a contributor to Lending segment net revenue. We believe we have a high-quality loan portfolio, as indicated by our weighted average origination FICO score of 763 during the six months ended June 30, 2021. See “— Industry Trends and General Economic Conditions” for the impact of specific economic factors, including the COVID-19 pandemic, on origination volume.
Member Growth and Activity
We have invested heavily in our platform and are dependent on continued member growth, as well as our ability to generate additional revenues from our existing members using additional products and services. Member growth and activity is critical to our ability to increase our scale and earn a return on our technology and product investments. Growth in members and member activity will depend heavily on our ability to continue to offer attractive products and services at sustainable costs and our continued member acquisition and marketing efforts.
Product Growth
Our aim is to develop and offer a best-in-class integrated financial services platform with products that meet the broad objectives of our members and the lifecycle of their financial needs. We have invested, and continue to invest, heavily in the development, improvement and marketing of our suite of lending and financial services products and are dependent on continued growth in the number of products selected by our members, as well as our ability to build trust and reliability between our members and our platform to reinforce the effectssixth extension of the Financial Services Productivity Loop. In order to deliver on our strategy, we aim to foster positive member experiences designed to lead to more products per member, leading to enhanced profitability for each additional product by lowering overall member acquisition costs.
Galileo Account Growth
During 2020, we acquired Galileo, which primarily provides technology platform services to financial and non-financial institutions, to enable us to diversify our business from a primarily consumer-based business to also serve enterprises that rely upon Galileo’s integrated platform as a service to serve their clients. We are dependent on growth in the number of accounts at Galileo, which is an indication of the amount of users that are dependent upon the technology platform for a variety of products and services, including virtual card products, virtual wallets, peer-to-peer and bank-to-bank transfers, early paychecks and relying on real-time authorizations, all of which generate revenues for Galileo.
Competition
We face competition from several financial services institutions given our status as a diversified financial services provider. In each of our reportable segments, we may compete with more established financial institutions, some of which have more financial resources than we do. We compete at multiple levels, including competition among other personal loan,federal student loan credit card and residential mortgage lenders, competition for deposits in our SoFi Money product from traditional banks and other non-bank lenders, competition for investment accounts in our SoFi Invest product from other brokerage firms, including those based on online or mobile platforms, competition for subscriberspayment moratorium to our financial services content, and competition with other technology platforms for the enterprise services we provide. Some of our competitors may at times seek to increase their market share by undercutting pricing terms prevalent inAugust 31, 2022. We anticipate that market, whichthere could adversely affect our market share for any of our products and services or require us to incur higher member acquisition costs. Furthermore, our competitors could offer relatively attractive benefits to our current members, which could limit members using more than one product.
Industry Trends and General Economic Conditions
Our results of operations have historically been relatively resilient to economic downturns but in the future may be impactedan additional extension beyond August 2022 by the relative strength of the overall economy and its effect on unemployment, asset markets and consumer spending. As general economic conditions improve or deteriorate, the amount of consumer disposable income tends to fluctuate, which in turn impacts consumer spending levels and the willingness of consumers to take out loans to finance purchases or invest in financial assets. Specific economic factors, such as interest rate levels, changes in monetary and related policies, unemployment rates, market volatility and consumer confidence also influence consumer spending, saving, investing and borrowing patterns.Biden administration. Increased focus by policymakers and the newcurrent presidential administration on outstanding student loans has led to discussions of potential legislative and regulatory actions, among other possible steps, to reduce outstanding balances of loans, or cancel loans at a significant scale, including the potential forgiveness of federal student debt. Such actions resulting in forgiveness or cancellation at a meaningful scaleShould there be further student loan relief measures, we expect that this would continue to decrease the demand for our student loan refinancing products and would likely have an adverse impact on our results of operations and overall business.
Additionally, our business has been, and may continue to be, impacted by some
Results of Operations
The following table sets forth condensed consolidated statements of income data for the national measures taken to counteract the economic impact of the COVID-19 pandemic. For example, the CARES Act and subsequent extensions ofperiods indicated:
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)2022202120222021
Interest income
Loans$145,337 $79,678 82 %$259,722 $156,899 66 %
Securitizations2,567 3,794 (32)%5,325 8,261 (36)%
Related party notes— — — %— 211 (100)%
Other1,608 636 153 %2,877 1,265 127 %
Total interest income149,512 84,108 78 %267,924 166,636 61 %
Interest expense
Securitizations and warehouses18,599 26,250 (29)%38,505 56,058 (31)%
Deposits4,543 — n/m4,974 — n/m
Corporate borrowings3,450 1,378 150 %6,099 6,386 (4)%
Other191 468 (59)%684 900 (24)%
Total interest expense26,783 28,096 (5)%50,262 63,344 (21)%
Net interest income122,729 56,012 119 %217,662 103,292 111 %
Noninterest income

Loan origination and sales144,414 109,719 32 %302,118 220,064 37 %
Securitizations(11,737)(26)n/m(23,018)(2,062)n/m
Servicing10,471 (224)n/m22,707 (12,333)(284)%
Technology products and solutions81,670 44,950 82 %141,527 90,609 56 %
Other14,980 20,843 (28)%31,875 27,688 15 %
Total noninterest income239,798 175,262 37 %475,209 323,966 47 %
Total net revenue362,527 231,274 57 %692,871 427,258 62 %
Noninterest expense

Technology and product development99,366 69,389 43 %181,274 135,337 34 %
Sales and marketing143,854 94,951 52 %281,992 182,185 55 %
Cost of operations79,091 60,624 30 %149,528 118,194 27 %
General and administrative125,829 171,216 (27)%262,334 332,913 (21)%
Provision for credit losses10,103 486 n/m23,064 486 n/m
Total noninterest expense458,243 396,666 16 %898,192 769,115 17 %
Loss before income taxes(95,716)(165,392)(42)%(205,321)(341,857)(40)%
Income tax (expense) benefit(119)78 (253)%(871)(1,021)(15)%
Net loss$(95,835)$(165,314)(42)%$(206,192)$(342,878)(40)%
Other comprehensive loss

Unrealized losses on available-for-sale securities, net$(1,991)$— n/m$(6,446)$— n/m
Foreign currency translation adjustments, net(56)(266)(79)%(94)(346)(73)%
Total other comprehensive loss(2,047)(266)670 %(6,540)(346)n/m
Comprehensive loss$(97,882)$(165,580)(41)%$(212,732)$(343,224)(38)%
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certain hardship provisions led to decreased demand for our student loan refinancing products prior to emerging signs of economic recovery from the pandemic. The Federal Reserve’s actions to reduce interest rates to near-zero benchmark levels have led to increased demand for home loan refinancing and we believe have increased the attractiveness of our SoFi Invest product, as members look for alternative ways to earn higher returns on their cash. Conversely, these lower benchmark rates have reduced deposit interest rates we can offer on our SoFi Money product, which we believe has adversely impacted demand for the product. The impacts of the COVID-19 pandemic on our products and measures we have taken to help our Company and our members navigate the uncertain economic environment caused by the COVID-19 pandemic are discussed further throughout this “Management’s Discussion and Analysis of Financial Condition and Results of Operations”.
National Bank Charter
A key element of our long-term strategy is to secure a national bank charter. In March 2021, we entered into an Agreement and Plan of Merger to acquire Golden Pacific, a registered bank holding company, and its wholly owned subsidiary Golden Pacific Bank, a national banking association. See “Business Overview — National Bank Charter”. If we are successful in securing a national bank charter through the proposed acquisition, we expect to incur additional costs in our operation of the bank primarily associated with headcount, technology infrastructure, governance, compliance and risk management, marketing, and other general and administrative expenses.
The key expected financial benefits to us of obtaining a national bank charter include: (i) lowering our cost to fund loans, as we can utilize SoFi Money deposits to fund loans, which have a lower borrowing cost of funds than our current financing model, (ii) holding loans on our balance sheet for longer periods, thereby enabling us to earn interest on these loans for a longer period and increasing our net interest income margin, and (iii) supporting origination volume growth by providing an alternative financing option, while also maintaining our warehouse capacity. There can be no guarantee that we will be able to secure a national bank charter, either through the proposed acquisition or through the formation of a de novo national bank or, if we do, that we will realize the anticipated benefits. See Part II, Item 1A “Risk Factors.
Key Components of Results of Operations
Interest Income
Interest income is predominantly driven by loan origination volume, prevailing interest rates that we receive on the loans we make and the amount of time we hold loans on our balance sheet. Securitizations interest income is driven by our securitization-related investments in bonds and residual interest positions, which are required under securitization risk retention rules. See Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on our securitization-related investments. Moreover, we earn other interest income on excess corporate cash balances and SoFi Money member balances. Related party interest income was derived from notes extended to Apex and one of our stockholders, and was not core to our operations. We received full repayment of all related party notes as of the balance sheet date.
Interest Expense
Interest expense primarily includes interest we incur under our warehouse facilities, inclusive of the amortization of debt issuance costs, and under our securitization debt, inclusive of debt issuance costs and discounts. We incur securitization-related interest expense when securitization transfers do not qualify as true sales pursuant to ASC 810, Consolidation. Securitization-related interest expense fluctuates depending on the level of our securitization activity, market rates and whether and how much such activity results in true sale treatment. We also incur interest expense related to our revolving credit facility and on the seller note issued in connection with our acquisition of Galileo in May 2020, which was fully repaid in February 2021, as well as on the other financings assumed in the acquisition. For our residual interests classified as debt, we recognize interest expense over the expected life using the effective yield method, which represents a portion of the overall fair value change in the residual interests classified as debt. On a quarterly basis, we reevaluate the cash flow estimates to determine if a change to the accretable yield is required on a prospective basis, which is a reclassification between two income statement line items, and therefore has no net impact on net income (loss). We also pay interest income to our members who have SoFi Money account balances, which is interest expense to us. Interest expense is dependent on market interest rates, such as LIBOR, interest rate spreads versus benchmark rates, the amount of warehouse capacity we can access, warehouse advance rates and the amount of loans we ultimately pledge to our warehouse facilities. Finally, we incur interest on our finance lease liabilities associated with SoFi Stadium, which relate to certain physical signage within the stadium. Our interest expense has historically fluctuated due to changes in the interest rate environment and we expect it will continue to fluctuate in future periods.
Noninterest Income
Noninterest income primarily consists of: (i) fair value changes in loans while we hold them on our balance sheet; (ii) gains on sales of loans transferred into the securitization or whole loan sale channels; (iii) the income we receive from our loan
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servicing activities; (iv) fair value changes related to our securitization activities; and (v) revenue recognized pursuant to ASC 606, Revenue from Contracts with Customers, which primarily relates to our Technology Platform fees.
When we originate a loan, we generally expect that we will sell the loan for more than its par value, which will result in positive loan origination and sales results. Moreover, loan origination and sales also includes recognized servicing assets at the time of a loan sale. The subsequent measurement of our servicing assets at fair value impacts noninterest income — servicing in our accompanying Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss). When we sell a loan into a securitization trust that qualifies for true sale accounting, the gain or loss on sale is recorded within noninterest income — loan origination and sales. Noninterest income — securitizations is impacted by fair value changes in securitization loan collateral, which is impacted by the change in fair value of the loan collateral from the previous period end, residual interests classified as debt and our securitization investments associated with our continuing interest in the securitization subsequent to the sale. Our revenue recognized in accordance with ASC 606 is attributable to our Financial Services and Technology Platform segments and has grown due to our acquisition of Galileo during 2020, primarily in the form of Technology Platform fees, as well as growth generated in our Financial Services segment.
Noninterest Expense
Noninterest expense primarily relates to the following categories of expenses: (i) technology and product development, (ii) sales and marketing, (iii) cost of operations, and (iv) general and administrative. Certain costs are included within each of these line items, such as compensation and benefits-related expense (inclusive of stock-based compensation expense), professional services, depreciation and amortization and occupancy and travel-related costs. We allocate certain costs to each of these four categories based on department-level headcounts. We generally expect the expenses within each such category to increase in absolute dollars as our business continues to grow. Noninterest expense also includes the fair value changes in warrant liabilities, as well as the provision for credit losses, which relates primarily to our credit card product within the Financial Services segment.
Directly Attributable Expenses
As presented within “—Summary Results by Segment”, in our determination of the contribution profit (loss) for our Lending, Financial Services and Technology Platform segments, we allocate certain expenses that are directly attributable to the corresponding segment. Directly attributable expenses primarily include compensation and benefits and sales and marketing, and vary based on the amount of activity within each segment. Directly attributable expenses also include loan origination and servicing expenses, professional services, occupancy and travel, tools and subscriptions, bank service charge expenses and other general and administrative expenses. Expenses are attributed to the reportable segments using either direct costs of the segment or labor costs that can be attributed based upon the allocation of employee time for individual products.
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Results of Operations
The following table sets forth condensed consolidated statements of income data for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
($ in thousands)2021202020212020
Interest income
Loans$79,678 $77,485 %$156,899 $163,601 (4)%
Securitizations3,794 6,500 (42)%8,261 13,561 (39)%
Related party notes— 879 (100)%211 1,931 (89)%
Other636 1,201 (47)%1,265 4,254 (70)%
Total interest income84,108 86,065 (2)%166,636 183,347 (9)%
Interest expense
Securitizations and warehouses26,250 39,678 (34)%56,058 87,201 (36)%
Corporate borrowings1,378 3,416 (60)%6,386 4,504 42 %
Other468 224 109 %900 1,746 (48)%
Total interest expense28,096 43,318 (35)%63,344 93,451 (32)%
Net interest income56,012 42,747 31 %103,292 89,896 15 %
Noninterest income

Loan origination and sales109,719 62,958 74 %220,064 167,213 32 %
Securitizations(26)7,350 (100)%(2,062)(75,754)(97)%
Servicing(224)(18,720)(99)%(12,333)(11,661)%
Technology Platform fees44,950 16,202 177 %90,609 16,202 459 %
Other20,843 4,415 372 %27,688 7,358 276 %
Total noninterest income175,262 72,205 143 %323,966 103,358 213 %
Total net revenue231,274 114,952 101 %427,258 193,254 121 %
Noninterest expense

Technology and product development69,389 47,833 45 %135,337 88,004 54 %
Sales and marketing94,951 64,267 48 %182,185 126,937 44 %
Cost of operations60,624 41,408 46 %118,194 74,065 60 %
General and administrative171,216 53,404 221 %332,913 102,518 225 %
Provision for credit losses486 — n/m486 — n/m
Total noninterest expense396,666 206,912 92 %769,115 391,524 96 %
Loss before income taxes(165,392)(91,960)80 %(341,857)(198,270)72 %
Income tax (expense) benefit78 99,768 (100)%(1,021)99,711 (101)%
Net income (loss)$(165,314)$7,808 n/m$(342,878)$(98,559)248 %
Other comprehensive income (loss)

Foreign currency translation adjustments, net$(266)$(36)639 %$(346)$(43)705 %
Total other comprehensive loss(266)(36)639 %(346)(43)705 %
Comprehensive income (loss)$(165,580)$7,772 n/m$(343,224)$(98,602)248 %
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Interest Income
The following table presents the components of our total interest income for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
LoansLoans$79,678 $77,485 %$156,899 $163,601 (4)%Loans$145,337 $79,678 82 %$259,722 $156,899 66 %
SecuritizationsSecuritizations3,794 6,500 (42)%8,261 13,561 (39)%Securitizations2,567 3,794 (32)%5,325 8,261 (36)%
Related party notesRelated party notes— 879 (100)%211 1,931 (89)%Related party notes— — — %— 211 (100)%
OtherOther636 1,201 (47)%1,265 4,254 (70)%Other1,608 636 153 %2,877 1,265 127 %
Total interest income
Total interest income
$84,108 $86,065 (2)%$166,636 $183,347 (9)%
Total interest income
$149,512 $84,108 78 %$267,924 $166,636 61 %
Total interest income decreasedincreased by $2.0$65.4 million, or 2%78%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020,2021, and decreasedincreased by $16.7$101.3 million, or 9%61%, for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020 due to2021, the following:components of which are discussed below.
Three Months — Months—Loans.    Loans interest income increased by $2.2$65.7 million, or 3%82%, for the three months ended June 30, 2021 compared to 2020 primarily driven by an increase in non-securitization personal loan and student loan interest income of $23.6 million, which was primarily a function of an increase in aggregate average balances of $1.5 billion (76%). These increases were offset by a decline of $22.1 million in interest income from consolidated personal loan and student loan securitizations, which were impacted by a $1.2 billion (52%) decline in aggregate average balances attributable to payment activity and the deconsolidation of a VIE in July 2020. The remaining increase was primarily attributable to credit card loans, which launched in the third quarter of 2020, and home loans.
Six Months — Loans.    Loans interest income decreased by $6.7 million, or 4%, for the six months ended June 30, 2021 compared to 2020 primarily driven by a decline of $51.4 million in interest income from consolidated personal loan and student loan securitizations, which were impacted by a $1.3 billion (51%) decline in average balances attributable to payment activity and the deconsolidation of two securitizations in March 2020 and one in July 2020. This decrease was offset by increases in non-securitization personal loan and student loan interest income of $32.8$61.7 million (173%) and $9.1 million (41%), respectively, which were primarily a function of increases in aggregate average balances for personal loans and student loans of $2.0 billion (158%) and $1.2 billion (60%), respectively. The personal loan average balance increase was primarily attributable to higher origination volume combined with longer loan holding periods. The student loan average balance increase was primarily attributable to longer loan holding periods. We also had an increase in our whole loan interest rates. These increases were offset by decreases in interest income from consolidated personal loan and student loan securitizations of $6.5 million (61%) and $3.1 million (32%), respectively, which were impacted by decreases in average balances for personal loans and student loans of $265.0 million (63%) and $251.0 million (34%), respectively. The decreases in aggregate average balances were primarily attributable to payment activity and the absence of additions to our consolidated securitization loan balances. The remaining increase in interest income included $3.2 million attributable to credit card, $1.1 million attributable to the acquired loan portfolio in the Bank Merger, and $0.1 million attributable to home loans.
Six Months—Loans.    Loans interest income increased by $102.8 million, or 66%, primarily driven by increases in non-securitization personal loan and student loan interest income of $97.5 million and $11.0$18.5 million, respectively, which were primarily a function of increases in average balances for personal loans and student loans of $0.6$1.6 billion (98%(133%) and $0.7$1.2 billion (56%(61%), respectively, attributable to longer loan holding periods. These increases were offset by decreases in interest income from consolidated personal loan and student loan securitizations of $14.1 million (60%) and $7.0 million (34%), respectively, which were impacted by decreases in average balances for personal loans and student loans of $288.9 million (62%) and $277.6 million (35%), respectively. The remaining variance wasdecreases in aggregate average balances were primarily attributable to increasespayment activity and the absence of additions to our consolidated securitization loan balances. The remaining increase in interest income onincluded $5.8 million attributable to credit card, loans, which launched$1.7 million attributable to the acquired loan portfolio in the third quarter of 2020,Bank Merger, and $0.6 million attributable to home loans.
Three Months — Months—Securitizations.    Securitizations interest income decreased by $2.7$1.2 million, or 42%32%, for the three months ended June 30, 2021 compared to 2020, which was primarily attributable to decreases in residual investment interest income of $1.1$0.6 million and asset-backed bonds of $1.2$0.7 million related to decreases in average securitization investment balances period over period, and a decrease inas securitization float interest incomepayments outpaced new securitization investments. This outcome was impacted by the absence of $0.4 million related to decreases in averageany securitization loan balances and a decline in interest rates period overtransactions during the 2022 period.
Six Months — Months—Securitizations.    Securitizations interest income decreased by $5.3$2.9 million, or 39%36%, for the six months ended June 30, 2021 compared to 2020, which was primarily attributable to decreases in residual investment interest income of $1.9$1.5 million and asset-backed bonds of $2.0$1.6 million related to decreases in average securitization investment balances period over period, and a decrease inperiod. This outcome was impacted by the absence of any securitization float interest income of $1.4 million related to decreases in average securitization loan balances and a decline in interest rates period overtransactions during the 2022 period.
Three Months — Six Months—Related Party Notes. We did not have any related party notes interest income in the 2022 period. Related party notes interest income decreased by $0.9 million, or 100%, for the three months ended June 30, 2021 compared to 2020 due to a decrease in interest income on a stockholder loan, which was fully settled in the fourth quarter2021 period of 2020, and a decrease in interest income related$0.2 million was attributable to our loans to Apex, which were fully settled in February 2021. See Note 1314 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on our related party notes.
Six Months — Related Party Notes. Related party notes interest income decreased by $1.7 million, or 89%, for the six months ended June 30, 2021 compared to 2020 due to a decrease in interest income on a stockholder loan and a decrease in interest income related to our loans to Apex.
Three Months — Months—Other.    Other interest income decreasedincreased by $0.6$1.0 million, or 47%153%, for the three months ended June 30, 2021 compared to 2020 primarily due to $0.8 million higher interest rate decreasesincome earned on our interest-bearing cash and cash equivalents balances primarily due to higher average balances period over period, and a decrease in our average cash balances. The interest rate decreases impacted the interest income weof $0.4 million earned on both our bank balances and Member Bank deposits; however, increasesinvestments in Member Bank deposits period over period partially offset the interest rate impact.AFS debt securities, which we did not own
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during the comparable 2021 period, partially offset by a decrease of $0.4 million in interest earned on Member Bank deposits, as member balances have migrated to SoFi Bank.
Six Months — Months—Other.    Other interest income decreasedincreased by $3.0$1.6 million, or 70%127%, for the six months ended June 30, 2021 compared to 2020 primarily due to $1.0 million higher interest rate decreasesincome earned on our interest-bearing cash and cash equivalents balances primarily due to higher average balances period over period, and interest income of $0.7 million earned on our investments in AFS debt securities, which we did not own during the comparable 2021 period, partially offset by a decrease of $0.4 million in our average cash balances. The interest rate decreases impacted the interest income we earned on both our bank balances and Member Bank deposits.deposits, as member balances have increasingly migrated to SoFi Bank.
Interest Expense
The following table presents the components of our total interest expense for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Securitizations and warehousesSecuritizations and warehouses$26,250 $39,678 (34)%$56,058 $87,201 (36)%Securitizations and warehouses$18,599 $26,250 (29)%$38,505 $56,058 (31)%
DepositsDeposits4,543 — n/m4,974 — n/m
Corporate borrowingsCorporate borrowings1,378 3,416 (60)%6,386 4,504 42 %Corporate borrowings3,450 1,378 150 %6,099 6,386 (4)%
OtherOther468 224 109 %900 1,746 (48)%Other191 468 (59)%684 900 (24)%
Total interest expense
Total interest expense
$28,096 $43,318 (35)%$63,344 $93,451 (32)%
Total interest expense
$26,783 $28,096 (5)%$50,262 $63,344 (21)%
Total interest expense decreased by $15.2$1.3 million, or 35%5%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020,2021, and decreased by $30.1$13.1 million, or 32%21%, for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020, due tosame period in 2021, the following:components of which are discussed below.
Securitizations and Warehouses.    The following tables present the components of securitizations and warehouses interest expense and other pertinent information.
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Securitization debt interest expenseSecuritization debt interest expense$9,414 $17,772 (47)%$20,362 $39,083 (48)%Securitization debt interest expense$5,204 $9,414 (45)%$10,737 $20,362 (47)%
Warehouse debt interest expenseWarehouse debt interest expense9,370 13,489 (31)%19,901 27,603 (28)%Warehouse debt interest expense9,717 9,370 %19,620 19,901 (1)%
Residual interests classified as debt interest expenseResidual interests classified as debt interest expense2,146 3,437 (38)%4,345 7,283 (40)%Residual interests classified as debt interest expense1,037 2,146 (52)%2,565 4,345 (41)%
Debt issuance cost interest expense(1)
Debt issuance cost interest expense(1)
5,320 4,980 %11,450 13,232 (13)%
Debt issuance cost interest expense(1)
2,641 5,320 (50)%5,583 11,450 (51)%
Securitizations and warehouses interest expense
Securitizations and warehouses interest expense
$26,250 $39,678 (34)%$56,058 $87,201 (36)%
Securitizations and warehouses interest expense
$18,599 $26,250 (29)%$38,505 $56,058 (31)%

Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)2022202120222021
Average debt balances(1)

Securitization debt$547,049 $983,849 (44)%$586,075 $1,075,775 (46)%
Warehouse facilities2,093,373 2,330,664 (10)%2,318,839 2,435,666 (5)%
Weighted average interest rates(2)
Securitization debt3.8%3.8%n/m3.7%3.8%n/m
Warehouse facilities1.9%1.6%n/m1.7%1.6%n/m
___________________
(1)DebtAverage balances were calculated based on four- and seven-month ending balances.
(2)Calculated as annualized interest expense divided by average debt balance for the respective debt category. Interest rates on securitization debt and warehouse facilities exclude the effect of debt issuance cost interest expense excludes the accelerationand amortization of debt issuance costs of $2,632discounts and $3,587 during the three and six months ended June 30, 2020, respectively, associated with the deconsolidation of VIEs, which is reported within noninterest income — securitizations in the Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
($ in thousands)2021202020212020
Average debt balances(1)

Securitization debt$954,988 $2,040,851 (53)%$1,044,677 $2,165,396 (52)%
Warehouse facilities2,342,857 2,032,369 15 %2,370,378 1,899,323 25 %
Weighted average interest rates(1)(2)
Securitization debt(3)
3.9 %3.5 %n/m3.9 %3.6 %n/m
Warehouse facilities(3)
1.6 %2.7 %n/m1.7 %2.9 %n/m
___________________
(1)premiums. Table excludes residual interests classified as debt, as interest expense is dependent on the timing and extent of securitization loan cash flows and, therefore, a derived weighted average interest rate using the methodology in the table herein is not meaningful for the purposes of understanding the change in residual interests classified as debt related interest expense.
(2)Calculated as annualized interest expense divided by average debt balance for the respective debt category.
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(3)TABLE OF CONTENTSInterest rates on securitization debt and warehouse facilities exclude the effect of debt issuance cost interest expense.
Securitizations and warehouses interest expense decreased by $13.4$7.7 million, or 34%29%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020,2021, and decreased by $31.1$17.6 million, or 36%31%, for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020,2021, driven by the following:
Securitization debt interest expense (exclusive of debt issuance and discount amortization) decreased by $8.4$4.2 million (45%) for the three months ended June 30, 20212022 compared to 2020,the same period in 2021, and decreased by $18.7$9.6 million (47%) for the six months ended
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June 30, 20212022 compared to 2020the same period in 2021 primarily driven by declinesa decline in the average balance of 53%securitization debt of 44% and 52%46%, respectively, which werewas attributable to payment activity and the deconsolidationabsence of securitizations discussed within the interest income section. Further, our student loanadditional securitization debt is primarily tied to one-month LIBOR, which decreased period over period;during the 2022 periods.
Warehouse debt interest expense (exclusive of debt issuance amortization) decreasedincreased by $4.1$0.3 million (4%) for the three months ended June 30, 20212022 compared to 2020,the same period in 2021, and decreased by $7.7$0.3 million (1)% for the six months ended June 30, 20212022 compared to 2020,the same period in 2021. The three-month increase in interest expense was attributable to sharp increases in benchmark rates, which were partially mitigated through a decrease in our borrowing base and negotiated decreases in borrowing spreads. The six-month decrease in interest expense was primarily related to decreasesthe utilization of warehouse facilities with lower spreads during the 2022 period combined with a decrease in one- and three-month LIBOR period over period and lower warehouse facility interest rate spreads,our borrowing base, which was partially offset by a higher average warehouse debt balance outstanding period over period;an increase in benchmark rates.
Residual interests classified as debt interest expense decreased by $1.3$1.1 million (52%) for the three months ended June 30, 20212022 compared to 2020,the same period in 2021, and decreased by $2.9$1.8 million (41%) for the six months ended June 30, 20212022 compared to 2020,the same period in 2021, which waswere correlated with a lower balancebalances of residual interests classified as debt during the 20212022 periods, a significant driver of which wasas the deconsolidation of two securitizations in March 2020;residual debt balances continue to pay down over time and there were no additions to the balance during the 2022 periods.
Debt issuance cost interest expense increaseddecreased by $0.3$2.7 million (50%) for the three months ended June 30, 20212022 compared to 2020,2021, and decreased by $1.8$5.9 million (51%) for the six months ended June 30, 20212022 compared to 2020. The variance for the three-monthsame period wasin 2021, which were primarily driven by the acceleration of debt issuance costs for a facility that closed in June 2021, partially offset by a lower run rate on our issuance cost amortization related to our warehouses facilities, as we extended certain loan warehouse facilities. The variance for the six-month period was primarily driven by the lower run rate on our issuance cost amortization related to our loan warehouse facilities, attributable toas we have extended certain loan warehouse facility extensions.facilities over time, which had the effect of lowering the quarterly debt issuance cost amortization. The variance was also impacted by the acceleration of certain debt issuance costs during the 2021 periods, which contributed to favorable variances of $1.5 million and $2.8 million, respectively, period over period.
Deposits.    Deposits interest expense of $4.5 million and $5.0 million for the three and six months ended June 30, 2022, respectively, was related to interest earned by members on deposits held at SoFi Bank, which had average balances of $1.8 billion and $1.1 billion, respectively. Deposit accounts also earned a higher interest rate during the second quarter of 2022.
Corporate Borrowings.    Corporate borrowings interest expense decreasedincreased by $2.0$2.1 million, or 60%150%, for the three months ended June 30, 20212022 compared to 2020,the same period in 2021, and increaseddecreased by $1.9$0.3 million, or 42%4%, for the six months ended June 30, 20212022 compared to 2020,the same period in 2021, primarily due to the following:
ChangesWe incurred interest expense of $1.3 million and $2.5 million for the three- and six-month 2022 periods, respectively, associated with our issuance of convertible notes in interestthe fourth quarter of 2021, which consisted of the amortization of the debt discount and debt issuance costs.
Interest expense on our revolving credit facility increased by $0.8 million for each of the three- and six-month periods, as one-month LIBOR increased during the second quarter of 2022, while the average balance remained constant.
Interest expense incurred on the Galileo seller note, which was issued in May 2020 and was repaid in February 2021. Therefore, interest expense incurred during the three-month 2020 period of $1.62021, decreased by $3.6 million did not recur in the 2021 period. Interest expense was $2.1 million higher infor the six-month 2021 period relative to 2020, as the note incurred interest at its stated rate of 10.0% in the 2021 period compared to an imputed interest rate of 4.9% in the 2020 period during the interest-free period; and
period.Decreases in revolving credit facility interest expense for the three and six months ended June 30, 2021 relative to the comparable 2020 periods of $0.4 million and $0.2 million, respectively, which reflected declines in one-month LIBOR period over period, partially offset by higher average balances during the 2021 periods, as we drew $325.0 million on the facility during the second quarter of 2020.
Other.    Other interest expense increaseddecreased by $0.2$0.3 million, or 109%59%, for the three months ended June 30, 20212022 compared to 2020,the same period in 2021, and decreased by $0.8$0.2 million, or 48%24%, for the six months ended June 30, 20212022 compared to 2020. The primary contributorthe same period in 2021, primarily due to othera decrease in interest expense is related to our SoFi Money cash management product, for whichas these accounts ceased earning interest expense increased by $0.1 million and decreased by $1.1 million during the three- and six-month 2021 periods, respectively, relative to the corresponding 2020 periods. The increase in the three-month period was primarily associated with an increase in member cash balances, which waseffective June 5, 2022.
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partially offset by lower interest rates offered to members. The decrease in the six-month period was attributable to lower interest rates offered to members.
Noninterest Income and Net Revenue
The following table presents the components of our total noninterest income, as well as total net revenue for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Loan origination and salesLoan origination and sales$109,719 $62,958 74 %$220,064 $167,213 32 %Loan origination and sales$144,414 $109,719 32 %$302,118 $220,064 37 %
SecuritizationsSecuritizations(26)7,350 (100)%(2,062)(75,754)(97)%Securitizations(11,737)(26)n/m(23,018)(2,062)n/m
ServicingServicing(224)(18,720)(99)%(12,333)(11,661)%Servicing10,471 (224)n/m22,707 (12,333)(284)%
Technology Platform fees44,950 16,202 177 %90,609 16,202 459 %
Technology products and solutionsTechnology products and solutions81,670 44,950 82 %141,527 90,609 56 %
OtherOther20,843 4,415 372 %27,688 7,358 276 %Other14,980 20,843 (28)%31,875 27,688 15 %
Total noninterest income
Total noninterest income
$175,262 $72,205 143 %$323,966 $103,358 213 %
Total noninterest income
$239,798 $175,262 37 %$475,209 $323,966 47 %
Total net revenue
Total net revenue
$231,274 $114,952 101 %$427,258 $193,254 121 %
Total net revenue
$362,527 $231,274 57 %$692,871 $427,258 62 %
Total noninterest income increased by $103.1$64.5 million, or 143%37%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020,2021, and increased by $220.6$151.2 million, or 213%47%, for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020, due to2021, the following:components of which are discussed below.
Three Months — Months—Loan Origination and Sales.    Loan origination and sales increased by $46.8$34.7 million, or 74%32%, forprimarily due to the three months ended June 30, 2021 compared to 2020, which was primarily related to following:
an increase of $54.0$46.9 million (83%) in aggregate personal loan origination and sales income, of which $21.7 million was attributable to the net effect of (i) higher origination volume during the 2022 period, (ii) fair value markups of loans, and (iii) lower execution prices on sales activity. Our economic hedging activities are designed to offset the effects of fair value marks and sales price execution. Overall, we had an increase of $25.2 million on our personal loan economic hedging activities in the 2022 period, which was inclusive of gains on loan origination economic hedges made during the period, as well as economic hedges of loans that remained on our balance sheet from March 31, 2022 or were sold during the 2022 period, and was amplified by the interest rate volatility during the current period as compared to the 2021 period;
an increase of $2.1 million (6%) in student loan origination and sales income. Personal loan andincome, which was inclusive of losses on related student loan origination volumes increased 188%commitments of $0.3 million and 9%, respectively, period over period. The personal loaninterest rate caps of $0.9 million. We had an aggregate $31.8 million decline due to the combined impacts of (i) lower origination volume increase was primarily due to an increase in the percentagecurrent quarter at lower prices, (ii) lower fair value marks of loan application approvalsloans, and higher demand for our products as a result(iii) lower execution prices on 2022 sales activity. Offsetting these declines were increases of improved economic conditions in the 2021 period relative to the 2020 period in which the COVID-19 pandemic had a more acute impact. In addition, the improved economic outlook had a positive impact$34.2 million on both our student loan andeconomic hedging activities for the same reasons as stated in the foregoing personal loan valuations during the 2021 period relative to 2020. See “— Key Factors Affecting Operating Results — Industry Trends and General Economic Conditions”.discussion;
These increases were partially offset by a $7.7decrease of $13.9 million period-over-period decrease(83%) in home loan originationsorigination and sales related income, net of hedgeswhich $40.7 million was attributable to the effect of lower origination volume in the current quarter at lower prices, as well as lower execution prices on sales activity. Offsetting this decline was the favorable impact related to IRLCs of $3.5 million and related interest rate lock commitments (“IRLCs”). The decrease was primarily driven by lowerhigher gains on IRLCshome loan pipeline hedges of $5.7$23.2 million, which was correlated with a decline in the mortgage loan pipeline during the 2021 period compared to an increase during the 2020 period. The home loan decline was also reflectiveoffset some of a declineour period-over-period declines in home loan valuationsfair values; and sales price execution versus expectation (net
a decrease of mortgage pipeline valuations) during the 2021 period relative to the 2020 period. Offsetting these impacts was an increase of $1.5$1.1 million (30%) in home loan origination fees, period over period in conjunction with the increasewhich was driven by a 58% decrease in origination volume.volume that was partially mitigated by higher fees earned per loan originated due the rising interest rate environment in the 2022 period.
Six Months — Months—Loan Origination and Sales.     Loan origination and sales increased by $52.9$82.1 million, or 32%37%, forprimarily due to the six months ended June 30, 2021 compared to 2020, which was primarily related to following:
an increase of $71.1$108.5 million (122%) in aggregate personal loan and student loan origination and sales income, of which $34.7 million was primarily attributable to improving loan valuations, as the valuations in the 2020 period werenet effect of (i) significantly impacted by the worsened expected economic conditions brought on by the COVID-19 pandemic. This was partially offset by a credit default swap gain of $22.5 million in the 2020 period that did not recur. Student loanhigher origination volume declined 36%during the 2022 period, over period, primarily due(ii) lower fair value marks of loans, and (iii) lower execution prices on sales activity. Our economic hedging activities are designed to lower demand for our student loan refinancing products inoffset the first six monthseffects of 2021 relative to 2020 as a result of the payment deferral period on federal student loans enacted through the CARES Act in late March 2020. Personal loan origination volume increased 55% period over period, primarily due to an increase in the loan application approval rate and higher demand for personal loan financing in the second quarter of 2021 amid the improved economic conditions relative to 2020.
We also experienced a $3.1 million period-over-period increase in home loan originations and sales related income, net of hedges and related IRLCs (exclusive of home loan origination fees), which was reflective of a $28.1 million increase in home loan valuationfair value marks and sales price execution (netexecution. Overall, we had higher gains of mortgage pipeline valuations), partially offset by a decrease of $25.0$73.8 million associated with IRLCs,on our personal loan economic hedging activities in the 2022 period, which was correlated with a decline in the mortgageinclusive of gains on loan pipelineorigination economic hedges made during the period, as well as economic hedges of loans that remained on our balance sheet from December 31, 2021 or were sold during the 2022 period, and was amplified by the interest rate volatility during the current period as compared to athe 2021 period;
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significantan increase duringof $7.1 million (9%) in student loan origination and sales income, of which $98.0 million was related to our student loan economic hedging activities for the 2020 period. In addition,same reasons as stated in the foregoing personal loan discussion. This increase was partially offset by an aggregate $88.5 million decline due to the combined impacts of (i) lower origination volume in the 2022 period at lower prices, (ii) lower fair value mark of loans, and (iii) lower execution prices on 2022 sales activity. Additionally, we had losses on student loan commitments of $2.5 million and interest rate caps of $3.0 million;
a decrease of $33.8 million (79%) in home loan origination and sales related income, of which $72.2 million was attributable to the effect of lower origination volume in the 2022 period at lower prices, as well as lower execution prices on sales activity. Offsetting this decline was the favorable impact related to IRLCs of $5.2 million and higher gains on home loan pipeline hedges of $33.2 million, which offset some of our period-over-period declines in home loan fair values; and
a decrease of $3.9 million (50%) in home loan origination fees, increasedwhich was driven by $3.7 million period over period in conjunction with a 74% increase58% decrease in origination volume.volume that was partially mitigated by higher fees earned per loan originated due the rising interest rate environment in the 2022 period.
Three Months — Months—Securitizations.    Securitizations income decreased by $7.4$11.7 million, or 100%, for the three months ended June 30, 2021 compared to 2020 primarily due to $10.4 million of lower fair value increases on securitization loans, which was primarily related to timing, as we experienced meaningful fair value gains in the 2020 period once some of the uncertainty of the COVID-19 pandemic was abated, which had resulted in significant fair value declines during the first quarter of 2020. This fair value fluctuation also impacted our securitization bond fair values, resulting in a negative variance of $9.2 million period over period. In addition, we had residual debt fair value increases of $4.4 million, which were correlated with underlying securitization performance and residual interest positions representing a greater percentage of securitization claims (which occurs over time as securitization loans are paid off and, accordingly, securitization debt gets paid off) period over period, of which $3.1 million was related to non-cash unfavorable fair value changes in residual interests classified as debt valuation assumptions and inputs. Offsetting these declines were: (i) a reduction in securitization loan write-offs of $7.3 million, which was correlated with stronger securitization loan credit performance and lower average securitization loan balances during the 2021 period, (ii) an $8.6 million deconsolidation loss in the 2020 period, and (iii) gains of $0.8 million in securitization residual investment positions period over period.
Six Months — Securitizations.    Securitizations income improved by $73.7 million, or 97%, for the six months ended June 30, 2021 compared to 2020, primarily due to an aggregate increasedecrease of $52.2$13.9 million period over period in securitization loan fair market value changes, principally due to increases in market interest rates. We also had a decline in securitization investment fair values of $4.6 million, which was primarily attributable to negative fair value adjustments on our securitization bonds that were impacted by the significantly improved economic environmentinterest rate volatility during the 20212022 period. These unfavorable variances were partially offset by gains of $2.7 million in the 2022 period relative to the 2020 period in relation to the impactson our economic hedges of the COVID-19 pandemic. securitization investments.
Additionally, we experiencedsecuritizations income was favorably impacted by a reduction in securitization loan write-offs of $22.0$2.9 million in the 20212022 period, which was correlated with the deconsolidation of securitizations in the 2020 period,lower average securitization loan balances and stronger securitization loan credit performance and lower average securitization loan balances during the 2021 period. Additionally, we had2022 period, as well as a positive variance in our securitization residual interest investments of $6.1 million. Finally, we had losses from three deconsolidations during the 2020 period in the aggregate of $13.7 million.
Partially offsetting these effects, we had an unfavorable changedecline in residual debt fair value adjustments of $17.9$1.9 million, exclusive of the portion reclassified to interest expense.
Six Months—Securitizations.    Securitizations income decreased by $21.0 million, primarily due to an aggregate decrease of $27.9 million in securitization loan fair market value changes, principally due to increases in market interest rates. We also had a decline in securitization investment fair values of $13.2 million, which was primarily attributable to negative fair value adjustments on our securitization bonds that were impacted by the interest rate volatility during the 2022 period. These unfavorable variances were partially offset by gains of $9.1 million in the 2022 period overon our economic hedges of securitization investments.
Additionally, securitizations income was favorably impacted by a reduction in securitization loan write-offs of $5.6 million in the 2022 period, which was correlated with underlyinglower average securitization loan balances and stronger securitization loan credit performance andduring the 2022 period, as well as a decline in residual interest positions representing a greater percentage of securitization claims period over period, of which $3.8 million was related to non-cash favorabledebt fair value changes in residual interests classified as debt valuation assumptions and inputs. We also had a decline period over period in bond fair valuesadjustments of $2.4$6.3 million, which was primarily influenced by realizedexclusive of the portion reclassified to interest income cash flows, which lower bond fair values and increase interest income by the amount realized during the period, and therefore have no net impact on net income.expense.
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The table below presents additional information related to loan gains and losses and overall performance:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
($ in thousands)2021202020212020
Gains from non-securitization loan transfers$71,064 $61,132 16 %$141,964 $99,831 42 %
Gains from loan securitization transfers(1)
18,021 15,964 13 %47,048 126,271 (63)%
Economic derivative hedges of loan fair values(2)
(13,937)(10,566)32 %22,134 (46,287)(148)%
Home loan origination fees(3)
3,770 2,318 63 %7,790 4,082 91 %
Loan write-off expense – whole loans(4)
(3,600)(1,685)114 %(8,725)(3,984)119 %
Loan write-off expense – securitization loans(5)
(3,296)(10,557)(69)%(7,676)(29,712)(74)%
Loan repurchase (expense) benefit(6)
(915)104 n/m(2,398)183 n/m
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Gains from non-securitization loan transfers$21,581 $71,064 (70)%$68,867 $141,964 (51)%
Gains from loan securitization transfers(1)
— 18,021 (100)%— 47,048 (100)%
Economic derivative hedges of securitization investments(2)
2,749 — n/m9,068 — n/m
Economic derivative hedges of loan fair values(3)
69,535 (13,937)(599)%230,142 22,134 940 %
Home loan origination fees(4)
2,638 3,770 (30)%3,931 7,790 (50)%
Loan write-off expense – whole loans(5)
(13,603)(3,600)278 %(21,677)(8,725)148 %
Loan write-off expense – securitization loans(6)
(425)(3,296)(87)%(2,076)(7,676)(73)%
Loan repurchase (expense) benefit(7)
(93)(915)(90)%1,787 (2,398)(175)%
___________________
(1)Represents the gain recognized on loan securitization transfers qualifying for sale accounting treatment. Fortreatment, excluding the three and six months ended June 30, 2020, the gains are exclusiveimpact of deconsolidation losses of $8.6 million and $13.7 million, respectively. There wereeconomic hedging activities. We had no deconsolidation lossesloan securitization transfers during the three and six months ended June 30, 2021.2022.
(2)Represents the gain on interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(3)During the three months ended June 30, 2021 and 2020,2022, we had lossesgains on interest rate swap positions of $53.4 million, which comprised $28.6 million related to student loan hedges and $24.8 million related to personal loan hedges. We also had gains on interest rate caps of $0.9 million. These gains were primarily attributable to increases in interest rates during the period. We also had gains of $15.2 million on home loan pipeline hedges primarily due to decreases in the underlying hedge price index during the period. During the three months ended June 30, 2021, we had losses of $5.9 million and $6.4 million, respectively,on interest rate swap positions, primarily due to declines in interest rates during the period, and losses of $8.0 million and $4.2 million, respectively, on mortgage pipeline hedges due to increases in the underlying hedge price index. During the six months ended June 30, 2022 and 2021, we had gains of $187.9 million and $16.6 million, respectively, on interest rate swap positions duepositions. The six-month 2022 period gains comprised $113.2 million related to student loan hedges and $74.8 million related to personal loan hedges. We also had gains on interest rate caps of $3.5 million. These gains were primarily attributable to increases in interest rates during the period and2022 period. We also had gains of $38.7 million and $5.6 million during the six months ended June 30, 2022 and 2021, respectively, on mortgage pipeline hedges primarily due to decreases in the underlying hedge price index. During the six months ended June 30, 2020, we had losses of $57.6 million on interest rate swap positions due to declines in interest ratesindex during the period and lossesperiods. Our economic hedge gains during the periods also included the impact of $11.2 million on mortgage pipeline hedges due to increases in the underlying hedge price index, which were offset by a gain on our credit default swapshedging of $22.5 million.loan origination volume. Amounts presented herein exclude IRLCs and student loan commitments, as they are not an economic hedgehedges of loan fair values.
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(3)(4)For the three and six months ended June 30, 2022, the decreases relative to the comparable 2021 these increasesperiods were correlated with increasesa 58% decrease in each period in home loan origination volumes relative tovolume, which was partially mitigated by higher fees earned per loan originated due the corresponding 2020 periods.rising interest rate environment in 2022.
(4)(5)For the three months ended June 30, 20212022 and 2020,2021, includes gross write-offs of $6.6$17.7 million and $4.5$6.6 million, respectively. During the three-month 2022 period, $1.0 million of the $4.1 million of recoveries were captured via loan sales to a third-party collection agency. During the three-month 2021 period, $1.4 million of the $3.0 million of recoveries were captured via loan sales to a third-party collection agency. For the six months ended June 30, 2022 and 2021, includes gross write-offs of $29.5 million and $14.0 million, respectively. During the 2020six-month 2022 period, $0.9$1.7 million of the $2.8$7.8 million of recoveries were captured via loan sales to a third-party collection agency. During the six-month 2021 period, $1.9 million of the $5.2 million of recoveries were captured via loan sales to a third-party collection agency.
(6)For the three months ended June 30, 2022 and 2021, includes gross write-offs of $2.2 million and $5.8 million, respectively. During the three-month 2022 period, $0.2 million of the $1.8 million of recoveries were captured via loan sales to a third-party collection agency. During the three-month 2021 period, $0.6 million of the $2.5 million of recoveries were captured via loan sales to a third-party collection agency. For the six months ended June 30, 20212022 and 2020,2021, includes gross write-offs of $14.0$5.5 million and $9.2$13.2 million, respectively. During the 2021six-month 2022 period, $1.9$0.3 million of the $5.2$3.4 million of recoveries were captured via loan sales to a third-party collection agency. During the 2020 period, $1.2 million of the $5.2 million of recoveries were captured via loan sales to a third-party collection agency.
(5)For the three months ended June 30, 2021 and 2020, includes gross write-offs of $5.8 million and $15.2 million, respectively. During the 2021 period, $0.6 million of the $2.5 million of recoveries were captured via loan sales to a third-party collection agency. During the 2020 period, $3.3 million of the $4.6 million of recoveries were captured via loan sales to a third-party collection agency. For the six months ended June 30, 2021 and 2020, includes gross write-offs of $13.2 million and $38.4 million, respectively. During thesix-month 2021 period, $1.9 million of the $5.5 million of recoveries were captured via loan sales to a third-party collection agency. During the 2020 period, $5.3 million of the $8.7 million of recoveries were captured via loan sales to a third-party collection agency.
(6)(7)Represents the (expense) benefit associated with our estimated loan repurchase obligation. See Note 1415 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information.
Three Months — Months—Servicing. Servicing income increased by $18.5$10.7 million, or 99%, for the three months ended June 30, 2021 compared to 2020,of which $9.3 million was primarily related to fair valuefavorable changes in our servicing assets thatvaluation inputs and assumptions, consisting of $6.1 million related to student loans, $3.0 million related to home loans and $0.2 million related to personal loans. The favorable variances were largelyprimarily attributable to a lowerprepayment rates, as our prepayment rate of increase in servicing asset prepayment speed assumptions relative to the 2020 period. The rate of change was greater during the 2020 period, because actual prepayment behavior during the second quarter of 2020 exceeded our assumptions during the first quarter of 2020, which was attributable to uncertainty around payment behavior during the early stages of the COVID-19 pandemic and declines in interest rates. In contrast,increased modestly during the 2021 period our rate of prepayment speed assumption change was largely unchanged, which was consistent with less changes in interest ratescompared to a decrease during the 20212022 period. We also earned $1.3 million of servicing income in the 2022 period associated with referral activity we facilitate through our platform.
Six Months — Months—Servicing. Servicing income decreasedincreased by $0.7$35.0 million, or 6%, forof which $33.0 million was related to favorable changes in valuation inputs and assumptions, consisting of $23.1 million related to student loans, $7.4 million related to home loans and $2.5 million related to personal loans. The favorable variances were primarily attributable to prepayment rates, as our prepayment rate assumptions increased during the six months ended June 30, 2021 period compared to 2020, which was primarily related to fair value changes in our servicing assets that were largely attributable to the rate of change in our servicing asset prepayment speed assumptions, which was higher for the six-month 2021 period. This change was largely correlated with an increasea decrease during the first quarter2022 period. We also earned $1.9 million of 2021servicing income in the rate of change of student loan and personal loan prepayment speeds, partially offset by a decline in home loan prepayment speeds.2022 period associated with referral activity we facilitate through our platform.
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We own the master servicing on all of the servicing rights that we retain and, in each case, recognize the gross servicing rate applicable to each serviced loan. SubservicersSub-servicers are utilized for all serviced student loans and home loans, which represents a cost to SoFi, but these arrangements do not impact our calculation of the weighted average basis points earned for each loan type serviced. Further, there is no impact on servicing income due to forbearance and moratoriums on certain debt collection activities, and there are no waivers of late fees. The table below presents additional information related to our loan servicing activities:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
($ in thousands)2021202020212020
Servicing income recognized
Home loans(1)
$2,065 $1,009 105 %$3,809 $1,900 100 %
Student loans(2)
12,068 13,243 (9)%24,228 26,280 (8)%
Personal loans(3)
8,329 11,492 (28)%16,804 22,833 (26)%
Servicing rights fair value change
Home loans(4)
5,519 3,547 56 %13,643 4,806 184 %
Student loans(5)
(6,737)(18,276)(63)%(1,036)(9,068)(89)%
Personal loans(6)
(255)(11,166)(98)%(2,437)(13,332)(82)%
activities for the periods indicated:
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Servicing income recognized
Home loans(1)
$3,103 $2,065 50 %$6,029 $3,809 58 %
Student loans(2)
9,705 12,068 (20)%19,826 24,228 (18)%
Personal loans(3)
9,103 8,329 %18,095 16,804 %
Servicing rights fair value change
Home loans(4)
$2,581 $5,519 (53)%$11,633 $13,643 (15)%
Student loans(5)
(1,038)(6,737)(85)%(5,084)(1,036)391 %
Personal loans(6)
1,916 (255)(851)%2,156 (2,437)(188)%
______________
(1)The contractual servicing earned on our home loan servicing portfolio was 25 bps during the three and six months ended June 30, 2021 and 2020.all periods presented.
(2)The weighted average bps earned for student loan servicing was 42 bps and 44 bps during the three months ended June 30, 20212022 and 2020 was 44 bps and 37 bps,2021, respectively, and 42 bps during each of the six months ended June 30, 20212022 and 2020 was 42 bps and 37 bps, respectively.2021.
(3)The weighted average bps earned for personal loan servicing was 70 bps and 71 bps during the three months ended June 30, 20212022 and 2020 was 71 bps and 75 bps,2021, respectively, and 70 bps during each of the six months ended June 30, 20212022 and 2020 was 70 bps and 73 bps, respectively.2021.
(4)The impact on the fair value change resulting from changes in home loan valuation inputs and assumptions was $1.2 million and $(1.8) million during the three months ended June 30, 2022 and $(0.6)2021, respectively, and $8.9 million and $1.5 million during the six months ended June 30, 2022 and 2021, respectively.
(5)The impact on the fair value change resulting from changes in student loan valuation inputs and assumptions was $5.7 million and $(0.4) million during the three months ended June 30, 2022 and 2021, respectively, and $7.0 million and $(16.1) million during the six months ended June 30, 2022 and 2021, respectively. In addition, the impact of the fair value change resulting from the derecognition of servicing due to loan purchases was $(0.4) million during the three months ended June 30, 2021, and 2020, respectively, and $1.5$(1.1) million and $(1.6)$(0.4) million during the six months ended June 30, 20212022 and 2020,2021, respectively.
(5)(6)The impact on the fair value change resulting from changes in personal loan valuation inputs and assumptions was $2.2 million and $1.9 million during the three months ended June 30, 2022 and 2021, respectively, and $4.7 million and $2.2 million during the six months ended June 30, 2022 and 2021, respectively. In addition, the impact of the fair value change resulting from changes in valuation inputs and assumptionsthe derecognition of servicing due to loan purchases was $(0.4)$(0.1) million and $(17.2)$(0.2) million during the three months ended June 30, 2022 and 2021, respectively, and 2020, respectively. The impact of the fair value change resulting from changes in valuation inputs and assumptions was $(16.1)$(0.5) million and $(12.6)$(0.2) million during the six months ended June 30, 20212022 and 2020,2021, respectively.
(6)Three Months—Technology Products and Solutions. Technology products and solutions fees increased by $36.7 million, or 82%. The impact2022 period was bolstered by $20.3 million of revenue contribution from the fair value change resulting from changesTechnisys Merger, which closed in valuation inputsMarch 2022. In addition, our existing integrated technology solutions contributed an increase of $16.4 million in revenue period over period, which was predominantly a function of account growth and assumptions was $1.9 million and $(0.9) million duringactivity related to clients that were on our platform for both the three months ended June 30, 2021 and 2020, respectively,2022 periods.
Six Months—Technology Products and $2.2 million and 2.5 million during the six months ended June 30, 2021 and 2020, respectively.
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Technology Platform Fees.Solutions.    Technology Platformproducts and solutions fees increased by $50.9 million, or 56%. The 2022 period was bolstered by $26.5 million of $45.0 million and $16.2 million duringrevenue contribution from the three months ended June 30, 2021 and 2020, respectively, and $90.6 million and $16.2 million during the six months ended June 30, 2021 and 2020, respectively, were earned by Galileo,Technisys Merger, which we acquired on May 14, 2020. Therefore, we had partial period earnings from Galileoclosed in the 2020 periods, as well as growth fromMarch 2022. In addition, our existing clients and the addition of new clients subsequent to the acquisition. We earn Technology Platform revenues for providing continuous delivery of an integrated technology solutions contributed an increase of $24.4 million in revenue period over period, which was predominantly a function of account growth and activity related to clients that were on our platform as an outsourced service for financial and non-financial institutions, which is a stand-ready performance obligation that comprises a series of distinct days of service. Our Technology Platform fees are billed based on the actual fulfillment activities to provide the technology platform, which vary from day to day and from client to client.both periods.
Our Technology Platform fees are billed on a monthly basis for an integrated, seamless and comprehensive solution suite, which predominantly includes: virtual card product support; real time push provisioning for virtual cards; enablement of transfers from challenger bank accounts to other banks or individuals; enabling card loads and load transfers directly through Automated Clearing House (“ACH”) debits and credits; facilitating person-to-person transfers; maintenance and support for active and inactive accounts on the platform; processing of chargebacks, fraud analysis, credit bureau reporting, facilitating the ability to receive early paychecks; supporting savings as a separate balance in our system; calculating and assessing interest based on account balance tiers; providing access to our native Program, Authorization, and Events APIs, which provide alerts on all transaction types (e.g., notification of card roundups); authorization, routing and processing of payment transactions (debit, credit, online purchases); debit card production and shipment and real-time data analytics and reporting.
Three Months — Months—Other.    Other income increaseddecreased by $16.4$5.9 million, or 372%28%, for the three months ended June 30, 2021 compared to 2020 primarily due to earnings(i) a $6.4 million impact from a historicalloss in the 2022 period on a venture capital investment of $4.0 millioncompared to a gain in the 2021 period (for which we sold a portion of ouron the same investment, during 2021) compared to a loss on a different privately-held investment of $0.8 million(ii) the absence in the 20202022 period of $1.8 million of equity capital markets services fees earned in the 2021 period, (iii) a $2.9 million decrease in brokerage fees related to lower digital assets trading activity, and (iv) a $2.5 million decrease in enterprise services revenue primarily due to the absence of advisory services revenues in the 2022 period. In addition, we had period-over-periodThese decreases were partially offset by increases in brokerage-related revenues of $6.2 million, referral fees of $2.0$5.7 million and payment network fees of $1.1$1.7 million. Finally, we had new sources of revenue in the 2021 period consisting of underwriting revenues of $1.8 million and advisory service revenues of $2.6 million (together, referred to as equity capital markets and advisory services). These gains were offset by $2.6 million of equity method investment income during the 2020 period that did not recur, as our Apex equity method investment was called in the first quarter of 2021.
Six Months — Other.    Other income increased by $20.3 million, or 276%, for the six months ended June 30, 2021 compared to 2020 primarily due to earnings from a historical period venture capital investment of $4.0 million in the 2021 period (for which we sold a portion of our investment during 2021) compared to a loss on a different privately-held investment of $0.8 million in the 2020 period. In addition, we had period-over-period increases in brokerage-related revenues of $10.6 million, payment network fees of $2.4 million, and referral fees of $2.6 million. The brokerage-related fees and payment network fees earned during the 2021 period were positively impacted by our acquisitions of 8 Limited and Galileo in the second quarter of 2020 and the launch of our credit card business in the second half of 2020. Payment network fees (which include interchange fees) were directly correlated with increased credit card spending and debit card transactions on our platform in addition to the impact from the acquisition of Galileo. Lastly, the increase in referral fees was primarily attributable to growth in our partner relationships and related activity, as we continue to onboard new partners and help drive volume to our partners. Finally,partners, as well as an increase associated with a referral fulfillment arrangement we had new sources of revenueentered in the 2021 period consistingthird quarter of underwriting revenues of $1.8 million and advisory services of $2.6 million (together, referred2021. The increase in payment network fees (which includes interchange fees) was primarily attributable to as equity capital markets and advisory services). These gains were offset by the impact of a trading error loss of $1.9 million during the 2021 period related toincreased credit card spending on our SoFi Invest business, as well $3.6 million ofplatform.
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equity methodSix Months—Other.    Other income during the 2020 period that did not recur,increased by $4.2 million, or 15%, primarily due to increases in referral fees of $11.2 million and payment network fees of $4.5 million. The increase in referral fees was primarily attributable to growth in our partner relationships and related activity, as we continue to onboard new partners and help drive volume to our Apex equity method investment was calledpartners, as well as an increase associated with a referral fulfillment arrangement we entered in the firstthird quarter of 2021. The increase in payment network fees (which includes interchange fees) was primarily attributable to increased credit card spending on our platform. We also had a decline in SoFi Invest trading losses of $1.6 million period over period, which had a favorable impact on the other income variance. These impacts were partially offset by (i) a $7.0 million impact from losses on venture capital investments in the 2022 period compared to gains in the 2021 period, (ii) a $2.8 million decrease in brokerage fees related to lower digital assets trading activity, (iii) a $2.3 million decrease in enterprise services revenue primarily due to the absence of advisory service revenues in the 2022 period, and (iv) the absence in the 2022 period of $1.8 million of equity capital markets services fees earned in the 2021 period.
Noninterest Expense
The following table presents the components of our total noninterest expense for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Technology and product developmentTechnology and product development$69,389 $47,833 45 %$135,337 $88,004 54 %Technology and product development$99,366 $69,389 43 %$181,274 $135,337 34 %
Sales and marketingSales and marketing94,951 64,267 48 %182,185 126,937 44 %Sales and marketing143,854 94,951 52 %281,992 182,185 55 %
Cost of operationsCost of operations60,624 41,408 46 %118,194 74,065 60 %Cost of operations79,091 60,624 30 %149,528 118,194 27 %
General and administrativeGeneral and administrative171,216 53,404 221 %332,913 102,518 225 %General and administrative125,829 171,216 (27)%262,334 332,913 (21)%
Provision for credit lossesProvision for credit losses486 — n/m486 — n/mProvision for credit losses10,103 486 n/m23,064 486 n/m
Total noninterest expense
Total noninterest expense
$396,666 $206,912 92 %$769,115 $391,524 96 %
Total noninterest expense
$458,243 $396,666 16 %$898,192 $769,115 17 %
Total noninterest expense increased by $189.8$61.6 million, or 92%16%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020,2021, and increased by $377.6$129.1 million, or 96%17%, for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020, due to2021, the following:components of which are discussed below.
Three Months — Months—Technology and Product Development. Technology and product development expenses increased by $21.6$30.0 million, or 45%43%, for the three months ended June 30, 2021 compared to 2020 primarily due to:
an increase in amortization expense on intangible assets of $3.2 million, of which $3.6 million was associated with intangible assets acquired during the second quarter of 2020 that had a partial period impact on the 2020 period;
an increase in purchased and internally-developed software amortization of $1.3 million, which was reflective of increased investments in technology to support our growth;
an increase in employee compensation and benefits of $13.5$15.9 million, inclusive of an increase in share-based compensation expense of $10.7$1.7 million, and of which $9.4 million was attributable to employee compensation and benefits at Technisys. The remaining increase was related to an increase in technology and product personnel in support of our growth, and the effect of new restricted stock unit (“RSU”) awards at increased share prices. We also hadas well as an increase in average compensation in the 20212022 period; and
an increase in software licenses and tools and subscriptions expense of $2.7 million related to headcount increases and internal technology initiatives.
Six Months — Technology and Product Development.     Technology and product development expenses increased by $47.3 million, or 54%, for the six months ended June 30, 2021 compared to 2020 primarily due to:
an increase in amortization expense on intangible assets of $13.3 million, of which $11.5 million was associated with intangible assets acquired during the second quarter of 2020 and $1.9 million was related to the acceleration of our core banking infrastructure amortization;
an increase in purchased and internally-developed software amortization of $2.6$5.9 million, which was primarily reflective of increased investments in technology to supportin our growth, as well as amortization of the software acquired from Galileo in May 2020;Technology Platform segment;
an increase in amortization expense on intangible assets of $4.3 million, which was related to intangible asset amortization of $5.6 million associated with acquired intangible assets in the Technisys Merger, partially offset by $1.3 million associated with the acceleration of our core banking infrastructure through the first half of 2021; and
an increase in software licenses, and tools and subscriptions expense of $1.3 million related to headcount increases and internal technology initiatives.
Six Months—Technology and Product Development. Technology and product development expenses increased by $45.9 million, or 34%, primarily due to:
an increase in employee compensation and benefits of $25.0$26.9 million, inclusive of an increase in share-based compensation expense of $16.3$7.6 million, and of which $13.8 million was attributable to employee compensation and benefits at Technisys. The remaining increase was related to an increase in technology and product personnel in support of our growth, and the effect of new RSU awards at increased share prices. We also hadas well as an increase in average compensation in the 20212022 period; and
an increase in purchased and internally-developed software amortization of $10.3 million, which was primarily reflective of increased investments in technology in our Technology Platform segment;
an increase in amortization expense on intangible assets of $3.3 million, which was related to intangible asset amortization of $7.3 million associated with acquired intangible assets in the Technisys Merger, partially offset by $4.1 million associated with the acceleration of our core banking infrastructure through the first half of 2021; and
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an increase in software licenses, and tools and subscriptions expense of $5.8$2.5 million related to headcount increases and internal technology initiatives.
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Three Months — Months—Sales and Marketing. Sales and marketing expenses increased by $30.7$48.9 million, or 48%52%, for the three months ended June 30, 2021 compared to 2020 primarily due to:
an increase in amortization expenseadvertising expenditures of $4.2$18.8 million, associated with the customer-related intangible assets acquiredwhich was primarily attributable to an increase in direct mail, search and social network advertising expenditures in the second quarter of 2020;2022 period;
an increase of $13.5 million related to increasing utilization of lead generation channels during the 2022 period;
an increase in employee compensation and benefits of $4.8$8.2 million, inclusive of an increase in share-based compensation expense of $1.7$2.3 million and of which $1.9 million was attributable to Technisys. The remaining increase was correlated with an increase in sales and marketing personnel to support our growth,growth;
an increase in direct customer promotional expenditures of $2.7 million, which is one of our levers for stimulating member product adoption and the effectengagement; and
increases in travel and entertainment-related expenditures and software licenses and tools and subscriptions expenses.
Six Months—Sales and Marketing. Sales and marketing expenses increased by $99.8 million, or 55%, primarily due to:
an increase in advertising expenditures of new RSU awards at increased share prices, partially offset by a decrease$39.4 million, which was primarily attributable to an increase in average compensationdirect mail, search and social network advertising expenditures in the 20212022 period;
an increase of $28.3 million related to increasing utilization of lead generation channels during the 2022 period;
an increase in employee compensation and benefits of $15.1 million, inclusive of an increase in share-based compensation expense of $5.0 million and of which $2.3 million was attributable to Technisys. The remaining increase was correlated with an increase in sales and marketing personnel to support our growth;
an increase in direct customer promotional expenditures of $6.5 million, which is one of our levers for stimulating member product adoption and engagement;
an increase of SoFi Stadium related expenditures of $6.0$2.3 million, which is exclusive of depreciation and interest expense on the embedded lease portion of our SoFi Stadium agreement;
an increase of $8.5 million in marketing referral expense to affiliates;
an increase in direct customer promotional expenditures of $3.3 million, primarily related to the promotion of our Financial Services segment products; and
an increase in advertisingincreases related to travel and entertainment-related expenditures of $2.1 million, which was attributable to an increase in search and social advertising spend in the 2021 period, partially offset by a decrease in onlinesoftware licenses and television advertising.tools and subscriptions expenses.
Six Months — Sales and Marketing.Three Months—Cost of Operations. Sales and marketing expensesCost of operations increased by $55.2$18.5 million, or 44%30%, for the six months ended June 30, 2021 compared to 2020 primarily due to:
an increase in amortization expense of $13.0 million associated with the customer-related intangible assets acquired in the second quarter of 2020;
an increase in employee compensation and benefits of $9.9$10.3 million, inclusive of an increase in share-based compensation expense of $3.0 million, which was correlated with an increase in sales and marketing personnel to support our growth, and the effect of new RSU awards at increased share prices, partially offset by a decrease in average compensation in the 2021 period;
an increase of SoFi Stadium related expenditures of $9.9 million, which is exclusive of depreciation and interest expense on the embedded lease portion of our SoFi Stadium agreement;
an increase of $7.0 million in marketing referral expense to affiliates;
an increase in direct customer promotional expenditures of $7.1 million, primarily related to the promotion of our Financial Services segment products; and
an increase in advertising expenditures of $5.3 million, which was attributable to an increase in search, social and television advertising spend in the 2021 period, partially offset by a decrease in direct mail marketing.
Three Months — Cost of Operations. Cost of operations increased by $19.2 million, or 46%, for the three months ended June 30, 2021 compared to 2020 primarily due to:
an increase in loan origination and servicing expenses of $2.7 million, which supported the growth in origination volume period over period, primarily in home loans, and was partially offset by lower costs due to certain operational efficiencies gained during the 2021 period;
an increase of $4.7 millionin third-party fulfillment costs, which was primarily attributable to post-acquisition Galileo operations;
an increase in employee compensation and benefits of $7.0$2.1 million, which was correlated with an increase in cost of operations personnel in support of our growth, in addition toas well as an increase in average compensation in the 20212022 period;
an increase of $2.2 millionin third-party fulfillment costs, which was primarily related to payment processing network association fees associated with increased activity in the Technology Platform segment;
an increase in software licenses, tools and subscriptions and other related fees of $2.2$3.3 million, related toconsistent with headcount increases and internal technology initiatives; and
an increase in brokerage-related costscredit card processing and debit card fulfillment costs of $1.3$0.7 million related to the growthincreased credit card activity;
an increase in operational losses of SoFi Invest, SoFi Money$0.4 million; and our wholly-owned subsidiary, 8 Limited, which we acquired in the second quarter of 2020.
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Six Months — Months—Cost of Operations.     Cost of operations increased by $44.1$31.3 million, or 60%27%, for the six months ended June 30, 2021 compared to 2020 primarily due to:
an increase in loan origination and servicing expenses of $8.8 million, which supported the growth in origination volume period over period, primarily in home loans, and was partially offset by lower costs due to certain operational efficiencies gained during the 2021 period;
an increase of $11.1 millionin third-party fulfillment costs, which was primarily attributable to post-acquisition Galileo operations;
an increase in employee compensation and benefits of $13.6$19.2 million, inclusive of an increase in share-based compensation expense of $4.8 million, which was correlated with an increase in cost of operations personnel in support of our growth, in addition toas well as an increase in average compensation in the 20212022 period;
an increase of $4.5 millionin third-party fulfillment costs, which was primarily related to payment processing network association fees associated with increased activity in the Technology Platform segment;
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an increase in software licenses, tools and subscriptions and other related fees of $4.4$5.2 million, related toconsistent with headcount increases and internal technology initiatives; and
an increase in brokerage-relatedoperational losses of $2.1 million;
an increase in credit card processing and fulfillment costs of $1.6 million related to increased credit card activity; and
a decrease in loan origination and debt fulfillment costsservicing expenses of $6.4 million, of which $9.0 million was related to home loans, partially offset by an increase of $2.9 million related to the growth of SoFi Invest and our wholly-owned subsidiary, 8 Limited,personal loans, which we acquiredwere primarily attributable to changes in the second quarter of 2020.origination volume period over period.
Three Months — Months—General and Administrative. General and administrative expenses increaseddecreased by $117.8$45.4 million, or 221%27%, for the three months ended June 30, 2021 compared to 2020 primarily due to:
favorability resulting from the absence in the 2022 period of $71.0 million of expense incurred in the 2021 period associated with the fair value increase of our warrant liabilities. The Series H warrants were reclassified to permanent equity in the second quarter of 2021 in conjunction with the Business Combination and, therefore, had no impact on the 2022 period;
a decrease in transaction-related expenses of $20.4 million, of which $21.2 million of the variance was attributable to the special payment made to the Series 1 preferred stockholders in the second quarter of 2021 associated with the Business Combination;
an increase in employee compensation and benefits of $22.0$35.0 million, inclusive of an increase in share-based compensation expense of $14.9$21.8 million and additional increases attributable to Technisys of $1.8 million. The remaining increase was related to an increase in general and administrative personnel to support our growing infrastructure and administrative needs, as well as an increase in average compensation in the 2022 period;
an increase of $4.4 million related to aggregate credit card and personal loan third party fraud events in the 2022 period; and
an increase in corporate insurance of $1.3 million and professional services costs of $1.6 million, which were primarily attributable to the increased costs of being a public company.
Six Months—General and Administrative.     General and administrative expenses decreased by $70.6 million, or 21%, primarily due to:
favorability resulting from the absence in the 2022 period of $160.9 million of expense incurred in the 2021 period associated with the fair value increase of our warrant liabilities. The Series H warrants were reclassified to permanent equity in the second quarter of 2021 in conjunction with the Business Combination and, therefore, had no impact on the 2022 period;
a decrease in transaction-related expenses of $6.0 million during the 2022 period, which was attributable to the special payment of $21.2 million to the Series 1 preferred stockholders in the second quarter of 2021 associated with the Business Combination, partially offset by costs associated with our acquisitions in the 2022 period;
an increase in employee compensation and benefits of $74.1 million, inclusive of an increase in share-based compensation expense of $50.2 million and additional increases attributable to Technisys of $2.1 million. The remaining increase was related to an increase in general and administrative personnel to support our growing infrastructure and administrative needs in addition to an increase in average compensation in the 2021 period,2022 period;
an increase of $13.7 million related to aggregate credit card and personal loan third party fraud events in the effect of new RSU awards at increased share prices;2022 period; and
an increase in the fair value of our warrant liabilities of $71.9 million, which was collectively related to a change in the fair value of our Series H redeemable preferred stock and a change in the fair value of the SoFi Technologies warrants assumed in the Business Combination;
an increase in non-transaction related professional services of $4.0 million, which included accounting and legal services, and an increase in corporate insurance of $1.2$3.9 million alland professional services costs of $1.1 million, which arewere primarily attributable to the increased costs of being a public company;company.
an increase of $21.2 million related to the special payment made to the Series 1 preferred stockholders in the second quarter of 2021 associated with the Business Combination, which was partially offset by $5.9 million of transaction-related costs incurred during the 2020 period associated with our acquisitions of Galileo and 8 Limited;
an increase in occupancy-related expenses of $1.5 million; and
an increase in software licenses and tools and subscriptions of $1.5 million.
Six Months — General and Administrative.    General and administrative expenses increased by $230.4 million, or 225%, for the six months ended June 30, 2021 compared to 2020 primarily due to:
an increase in employee compensation and benefits of $39.3 million, inclusive of an increase in share-based compensation expense of $26.0 million, which was related to an increase in general and administrative personnel to support our growing infrastructure and administrative needs in addition to an increase in average compensation in the 2021 period, and the effect of new RSU awards at increased share prices;
an increase in the fair value of our warrant liabilities of $158.9 million, which was collectively related to a change in the fair value of our Series H redeemable preferred stock and a change in the fair value of the SoFi Technologies warrants assumed in the Business Combination;
an increase of $21.2 million related to the special payment made to the Series 1 preferred stockholders in the second quarter of 2021 associated with the Business Combination, along with $2.2 million of transaction related costs in the first quarter of 2021 related to our pending purchase of Golden Pacific in the 2021 period. These increases were partially offset by $9.8 million of transaction-related costs incurred during the 2020 period associated with our acquisitions of Galileo and 8 Limited;
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an increase in non-transaction related professional services of $8.9 million, which included accounting and legal services, and an increase in corporate insurance of $1.6 million, all of which are attributable to the increased costs of being a public company;
an increase in occupancy-related expenses of $2.3 million; and
an increase in software licenses and tools and subscriptions of $2.7 million.
Three Months—Provision for Credit Losses. The provision for credit losses increased by $9.6 million, which reflected higher average credit card balances combined with elevated credit card loss rates during the three and six months ended June 30, 2021 reflects the expected2022 period.
Six Months—Provision for Credit Losses. The provision for credit losses associated with ourincreased by $22.6 million, which reflected higher average credit card loans, which did not impact the 2020 periods, as we launched ourbalances combined with elevated credit card productloss rates during the 2022 period. The provision in the third quarter of 2020.2022 period was also impacted by loans acquired in the Bank Merger.
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Net Loss
We had a net loss of $95.8 million for the three months ended June 30, 2022 compared to $165.3 million for the three months ended June 30, 2021, compared toand a net incomeloss of $7.8$206.2 million for the threesix months ended June 30, 2020, and a net loss of2022 compared to $342.9 million for the six months ended June 30, 2021 compared to a net loss of $98.6 million for the six months ended June 30, 2020.2021. The increasesdecreases in losses for the three- and six-monthcurrent periods were due to the factors discussed above, as well asnet of the change in income taxes.
For the three months ended June 30, 2022 and 2021, we recorded income tax (expense) benefit of $(0.1) million and $0.1 million, respectively. For the six months ended June 30, 2022 and 2021, we recorded income tax (expense) of $(0.9) million and $(1.0) million, respectively. The primary driver of the increases in income taxes for both the three- and six-month periodstax expense was primarily due to income tax expense associated with the remeasurementprofitability of our valuation allowance during 2020 primarily as a result ofSoFi Lending Corp. and, for the 2022 periods, SoFi Bank, in some state jurisdictions where separate company filing is required. In the 2022 periods, this expense was partially offset by income tax benefits from foreign losses in jurisdictions with net deferred tax liabilities recognized in connection with our acquisition of Galileo, which decreasedrelated to the valuation allowance by $99.8 million.Technisys Merger.
Summary Results by Segment
Lending Segment
In the table below, we present certain metrics related to our Lending segment:segment for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
MetricMetric2021202020212020Metric2022202120222021
Total products (number, as of period end)Total products (number, as of period end)981,440 861,970 14 %981,440 861,970 14 %Total products (number, as of period end)1,202,027 981,440 22 %1,202,027 981,440 22 %
Origination volume ($ in thousands, during period)Origination volume ($ in thousands, during period)Origination volume ($ in thousands, during period)
Home loansHome loans$792,228 $532,323 49 %$1,527,832 $879,131 74 %Home loans$332,047 $792,228 (58)%$644,430 $1,527,832 (58)%
Personal loansPersonal loans1,294,384 448,980 188 %2,100,073 1,350,674 55 %Personal loans2,471,849 1,294,384 91 %4,497,853 2,100,073 114 %
Student loansStudent loans859,497 788,694 %1,864,182 2,923,200 (36)%Student loans398,722 859,497 (54)%1,382,526 1,864,182 (26)%
TotalTotal$2,946,109 $1,769,997 66 %$5,492,087 $5,153,005 %Total$3,202,618 $2,946,109 %$6,524,809 $5,492,087 19 %
Loans with a balance (number, as of period end)(1)Loans with a balance (number, as of period end)(1)581,627 620,066 (6)%581,627 620,066 (6)%Loans with a balance (number, as of period end)(1)663,387 581,627 14 %663,387 581,627 14 %
Average loan balance ($, as of period end)(1)Average loan balance ($, as of period end)(1)Average loan balance ($, as of period end)(1)
Home loansHome loans$286,200 $286,548 — %$286,200 $286,548 — %Home loans$287,205 $286,200 — %$287,205 $286,200 — %
Personal loansPersonal loans21,691 23,162 (6)%21,691 23,162 (6)%Personal loans24,421 21,691 13 %24,421 21,691 13 %
Student loans51,320 57,747 (11)%51,320 57,747 (11)%
Student loans(2)
Student loans(2)
48,474 51,320 (6)%48,474 51,320 (6)%
The following table presents additional information on our terms for our lending products as of June 30, 2021:
ProductLoan Size
Rates(1)
Term
Student Loan Refinancing
$5,000+ (2)
Variable rate: 2.25% – 6.59%5 – 20 years
Fixed rate: 2.74% – 6.94%
In-School Loans
$5,000+ (2)
Variable rate: 1.20% – 11.23%5 – 15 years
Fixed rate: 4.23% – 10.66%
Personal Loans
$5,000 – $100,000 (2)
Fixed rate: 5.99% – 18.85%2 – 7 years
Home Loans$100,000 – $548,250
(Conforming 2021 Normal Cost Areas)
Fixed rate: 2.13% – 4.75%15 or 30 years
OR
$822,375 (2)
(Conforming 2021 High Cost Areas)
__________________
(1)Loan annual percentage rates presented reflect an auto-pay discount.Loans with a balance and average loan balance include loans on our balance sheet and transferred loans with which we have a continuing involvement through our servicing agreements.
(2)MinimumIn-school loans carry a lower average balance than student loan size may be higher within certain states due to legal or licensing requirements.
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In the table below, we present additional information related to our lending products:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Student Loans
Weighted average origination FICO776 776 775 774 
Weighted average interest rate earned(1)
4.56 %4.95 %4.59 %5.17 %
Interest income recognized ($ in thousands)(1)
$32,091 $31,705 $64,368 $67,560 
Sales of loans ($ in thousands)(2)
$610,941 $690,990 $1,547,101 $2,947,049 
Home Loans
Weighted average origination FICO755 766 758 763 
Weighted average interest rate earned(1)
1.95 %2.96 %1.77 %2.84 %
Interest income recognized ($ in thousands)(1)
$945 $665 $1,676 $1,377 
Sales of loans ($ in thousands)$841,642 $585,926 $1,519,208 $898,968 
Personal Loans
Weighted average origination FICO754 767 757 760 
Weighted average interest rate earned(1)
10.41 %10.44 %10.65 %10.50 %
Interest income recognized ($ in thousands)(1)
$46,206 $45,115 $90,206 $94,664 
Sales of loans ($ in thousands)(2)
$970,135 $205,991 $1,749,576 $983,337 
__________________
(1)Represents annualized interest income recognized divided by our monthly average outstanding loan balance for the period.
(2)Excludes the impact of loans transferred into consolidated securitizations.refinancing products.
Total Products
Total products refers to the numberin our Lending segment is a subset of home loans, personal loans and student loans that have been originated through our platform since our inception through the reporting date, whether or not such loans have been paid off.total products metric. See “Key Business Metrics” for further discussion of this measure as it relates to our Lending segment.
Origination Volume
We refer to the aggregate dollar amount of loans originated through our platform in a given period as origination volume. Origination volume is an indicator of the size and health of our Lending segment and an indicator (together with the relevant loan characteristics, such as interest rate and prepayment and default expectations) of revenues and profitability. Changes in origination volume are driven by the addition of new members and existing members, the latter of which at times will either refinance into a new SoFi loan or secure an additional, concurrent loan, as well as macroeconomic factors impacting consumer spending and borrowing behavior. Since the profitability of the Lending segment is largely correlated with origination volume, management relies on origination volume trends to assess the need for external financing to support the Financial Services segment and the expense budgets for unallocated expenses.
Home Loans.During the three and six months ended June 30, 2022, home loan origination volume declined relative to the corresponding 2021 periods due to rising interest rates relative to the 2021 levels, which tends to lower demand for home loans overall and shift demand from refinance originations to purchase originations, the latter of which is a more competitive landscape and has historically represented a smaller percentage of our home loan originations.
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Personal Loans.    During the three and six months ended June 30, 2022, personal loan origination volume increased significantly relative to the corresponding 20202021 periods, primarily due to increased demand for home loan products followingdriven by expanded marketing efforts amid a backdrop of steady consumer confidence levels in the Federal Reserve’s actions2022 periods relative to reduce interest rates to near-zero benchmark levels amid the COVID-19 pandemic, as well as an increase in our2021 periods, combined with a positive impact from increased loan application approval rate.rates that were implemented during the second half of 2021 and maintained during 2022.
Student Loans.During the three and six months ended June 30, 2021, personal2022, student loan origination volume increaseddecreased relative to the corresponding 2020 periods primarily due to the improved economic outlook and consumer confidence levels in the second quarter of 2021 relative to the 2020 periods, as there was lower consumer spending behavior during the earlier stages of the COVID-19 pandemic, which we believe decreased the overall demand for debt consolidation loans. We also increased our loan application approval rate during the 2021 periods.
Demand for our student loan refinancing products increased duringcontinued to be unfavorably impacted by the three months ended June 30, 2021 and decreased during the six months ended June 30, 2021 relative to the corresponding 2020 periods. While the automaticongoing suspension of principal and interest payments on federally-held student loans, enacted through the CARES Act that was extended by executive action most recently through January 2022 led tocombined with a decreaserising interest rate environment in demand for both student loan refinancing and in-school loans in the year-to-date 2021 period relative to the 2020 period, emerging signs of economic recovery from the COVID-19 pandemic in the second quarter of 2021 led to a lift in student loan demand.
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Loans with a Balance and Average Loan Balance
Loans with a balance refers to the number of loans that have a balance greater than zero dollars as of the reporting date. Loans with a balance allows management to better understand the unit economics of acquiring a loan in relation to the lifetime value of that loan. Average loan balance is defined as the total unpaid principal balance of the loans divided by loans with a balance within the respective loan product category as of the reporting date. Average loan balance tends to fluctuate based on the pace of loan originations relative to loan repayments.repayments and the initial loan origination size.
The following table presents additional information on the terms as of June 30, 2022 of the lending products we offer:
ProductLoan Size
Rates(1)
Term
Student Loan Refinancing
$5,000+ (2)
Variable rate: 1.74% – 7.99%5 – 20 years

Fixed rate: 3.24% – 7.99%
In-School Loans
$1,000+ (2)
Variable rate: 1.44% – 13.79%5 – 15 years

Fixed rate: 3.75% – 13.55%
Personal Loans
$5,000 – $100,000 (2)
Fixed rate: 6.99% – 22.23%2 – 7 years
Home Loans
$100,000 – $647,200 (3)(4)
Fixed rate: 2.38% – 6.88%10, 15, 20 or 30 years
(Conforming Normal Cost Areas)
OR
$970,800 (4)
(Conforming High Cost Areas)
OR
$3,000,000(4)
(Jumbo Loans)
__________________
(1)Loan annual percentage rates presented reflect rates as advertised as of the date indicated, inclusive of an auto-pay discount, as applicable.
(2)Minimum loan size may be higher within certain states due to legal or licensing requirements.
(3)Exceptions for loan sizes less than $100,000 are considered on a case-by-case basis.
(4)Represents the maximum loan size offered within each category as of the reporting date. “Conforming High Cost Areas” refers to FNMA eligible loans above the normal conforming limit, which is determined by county. “Jumbo Loans” refers to loans in the jumbo loan program.
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In the table below, we present additional information related to our lending products during the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Overall weighted average origination FICO
751 761 753 763 
Student Loans
Weighted average origination FICO773 776 774 775 
Weighted average interest rate earned(1)
4.08 %4.65 %4.04 %4.60 %
Interest income recognized ($ in thousands)(2)
$38,078 $32,091 $75,840 $64,368 
Sales of loans ($ in thousands)$259,690 $610,941 $803,840 $1,547,101 
Home Loans
Weighted average origination FICO744 755 748 758 
Weighted average interest rate earned(1)
2.91 %1.87 %2.77 %1.80 %
Interest income recognized ($ in thousands)(2)
$1,052 $945 $2,232 $1,676 
Sales of loans ($ in thousands)$342,780 $841,642 $708,150 $1,519,208 
Personal Loans
Weighted average origination FICO748 754 747 757 
Weighted average interest rate earned(1)
11.62 %10.78 %11.34 %10.58 %
Interest income recognized ($ in thousands)(2)
$101,475 $46,206 $173,585 $90,206 
Sales of loans ($ in thousands)$1,123,898 $970,135 $2,101,818 $1,749,576 
__________________
(1)Weighted average interest rate earned represents annualized interest income recognized divided by the average of the four- and seven-month unpaid principal balances of loans outstanding during the period, which are impacted by the timing and extent of loan sales. The weighted average interest rates earned for the comparative 2021 periods were recast to conform to the current period methodology for calculating average balances.
(2)See “Results of Operations—Interest Income” for a discussion of interest income recognized during the periods indicated.
Lending Segment Results of Operations
The following table presents the measure of contribution profit for the Lending segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. ReferIn the first quarter of 2022, we implemented an FTP framework to Note 16attribute net interest income to the Notes to Unaudited Condensed Consolidated Financial Statements for more information regarding Lending segment performance.
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
($ in thousands)2021202020212020
Net revenue
Net interest income$56,822 $44,335 28 %$108,599 $89,996 21 %
Noninterest income109,469 51,549 112 %205,669 79,766 158 %
Total net revenue166,291 95,884 73 %314,268 169,762 85 %
Servicing rights – change in valuation inputs or assumptions(1)
224 18,720 (99)%12,333 11,661 %
Residual interests classified as debt – change in valuation inputs or assumptions(2)
5,717 2,578 122 %13,668 17,514 (22)%
Directly attributable expenses(3)
(83,044)(67,763)23 %(163,395)(145,423)12 %
Contribution Profit$89,188 $49,419 80 %$176,874 $53,514 231 %
our business segments based on their usage and/or provision of funding, as further discussed below.
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Net interest income(1)
$114,003 $56,822 101 %$208,357 $108,599 92 %
Noninterest income143,114 109,469 31 %301,749 205,669 47 %
Total net revenue257,117 166,291 55 %510,106 314,268 62 %
Servicing rights – change in valuation inputs or assumptions(2)
(9,098)224 n/m(20,678)12,333 (268)%
Residual interests classified as debt – change in valuation inputs or assumptions(3)
2,662 5,717 (53)%5,625 13,668 (59)%
Directly attributable expenses(4)
(108,690)(83,044)31 %(220,411)(163,395)35 %
Contribution profit
$141,991 $89,188 59 %$274,642 $176,874 55 %
Adjusted net revenue(5)
$250,681 $172,232 46 %$495,053 $340,269 45 %
___________________
(1)Net interest income and, thereby, total net revenue and contribution profit for our Lending segment reported for the three and six months ended June 30, 2022 reflects the implementation of an FTP framework, under which Lending segment net interest income represents the difference between interest income earned on our loans and an FTP charge for the segment’s use of funds to originate loans, which can fluctuate based on changes in interest rates, funding curves, the composition of our balance sheet and the availability of capital. For the comparative periods ended June 30, 2021, Lending segment net interest income reflected the external financing costs for our loans. If we had applied our current FTP framework during the comparative three and six month periods, the Lending segment net interest income would have increased by $1.4 million and $2.7 million, respectively.
(2)Reflects changes in fair value inputs and assumptions, including market servicing costs, conditional prepayment and default rates and discount rates. This non-cash change, which is recorded within noninterest income in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) is unrealized during the period and, therefore, has no impact on our cash flows from operations. As such, the changes in fair value attributable to assumption changes are adjusted to provide management and financial users with better visibility into the cash flows available to finance our operations.
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(3)Reflects changes in fair value inputs and assumptions, including conditional prepayment and default rates and discount rates. When third parties finance our consolidated securitizationsVIEs through purchasing residual interests, we receive proceeds at the time of the securitization close and, thereafter, pass along contractual cash flows to the residual interest owner. These obligations are measured at fair value on a recurring basis, with fair value changes recorded within noninterest income in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). The fair value change attributable to assumption changes has no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business. As such, this non-cash change in fair value is adjusted to provide management and financial users with better visibility into the cash flows available to finance our operations.
(3)(4)For a disaggregation of the directly attributable expenses allocated to the Lending segment in each of the periods presented, see “Directly Attributable Expenses” below.
(5)Adjusted net revenue is a non-GAAP financial measure. For information regarding our use and definition of this measure and for a reconciliation to the most directly comparable U.S. GAAP measure, total net revenue, see “Non-GAAP Financial Measures” herein.
Net interest income
Net interest income in our Lending segment for the three months ended June 30, 2021 compared to the three months ended June 30, 2020 increased by $12.5$57.2 million, or 28%, and for the six months ended June 30, 2021 compared to the six months ended June 30, 2020 increased by $18.6 million, or 21%, due to the following:
Three Months — Loans Interest Income.    Loan interest income increased by $1.8 million, or 2%101%, for the three months ended June 30, 20212022 compared to 2020 primarily driventhe same period in 2021, and increased by an increase in non-securitization personal loan and student loan interest income of $23.6 million, which was primarily a function of an increase in aggregate average balances of $1.5 billion (76%). These increases were offset by a decline of $22.1 million in interest income from consolidated personal loan and student loan securitizations, which were impacted by a $1.2 billion (52%) decline in aggregate average balances attributable to payment activity and the deconsolidation of a VIE in July 2020.
Six Months — Loans Interest Income. Loan interest income decreased by $7.3$99.8 million, or 4%92%, for the six months ended June 30, 20212022 compared to 2020 primarily driven by a declinethe same period in 2021, the components of $51.4 million inwhich are discussed below.
Three Months—Loans Interest Income.    Loans interest income from consolidatedincreased by $61.4 million, or 77%, for the three months ended June 30, 2022 compared to the same period in 2021. See “Results of Operations—Interest Income—Three Months—Loans” for information on the primary drivers of the variance related to our personal loanloans, student loans and student loan securitizations, which were impacted by a $1.3 billion (51%) decline in average balances attributable to payment activity and the deconsolidation of two securitizations in March 2020 and one in July 2020. This decrease was offset by increases in non-securitization personal loan and student loanhome loans.
Six Months—Loans Interest Income.    Loans interest income increased by $95.3 million, or 61%, for the six months ended June 30, 2022 compared to the same period in 2021. See “Results of $32.8 million and $11.0 million,
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respectively, which were primarily a functionfor information on the primary drivers of increases in average balances forthe variance related to our personal loans, and student loans of $0.6 billion (98%) and $0.7 billion (56%), respectively.home loans.
Three Months — Months—Securitizations Interest Income.    Securitizations interest income decreased by $2.7$1.2 million, or 42%32%, for the three months ended June 30, 20212022 compared to 2020, which was attributable to decreasesthe same period in residual investment interest income2021. See “Results of $1.1 million and asset-backed bondsOperations—Interest Income—Three Months—Securitizations” for information on the primary drivers of $1.2 million related to decreases in average securitization investment balances period over period, and a decrease in securitization float interest income of $0.4 million related to decreases in average securitization loan balances and a decline in interest rates period over period.the variance.
Six Months — Months—Securitizations Interest Income.    Securitizations interest income decreased by $5.3 million, or 39%, for the six months ended June 30, 2021 compared to 2020, which was attributable to decreases in residual investment interest income of $1.9 million and asset-backed bonds of $2.0 million related to decreases in average securitization investment balances period over period, and a decrease in securitization float interest income of $1.4 million related to decreases in average securitization loan balances and a decline in interest rates period over period.
Three and Six Months — Securitizations and Warehouses Interest Expense. Interest expense related to securitizations and warehouses decreased by $13.4 million, or 34%, for the three months ended June 30, 2021 compared to 2020 and decreased by $31.1$2.9 million, or 36%, for the six months ended June 30, 20212022 compared to 2020 primarily due to:the same period in 2021. See “Results of Operations—Interest Income—Six Months—Securitizations” for information on the primary drivers of the variance.
Interest Expense.        declinesInterest expense increased by $3.0 million, or 11%, for the three months ended June 30, 2022 compared to the same period in 2021, and decreased by $7.4 million, or 13%, for the six months ended June 30, 2022 compared to the same period in 2021.
For the three and six month 2022 periods relative to the comparable 2021 periods, interest expense in our Lending segment reflected the following: (i) a decline in securitization debt interest expense (exclusive of debt issuance and discount amortization) of $8.4$4.2 million for the three-month period and $18.7$9.6 million, for the six-month period, driven by declines in average balance of 53% and 52%, respectively, which were attributable to payment activity and the deconsolidation of securitizations discussed within the interest income section. Further, our student loan securitization debt is primarily tied to one-month LIBOR, which decreased period over period;
declines in warehouse debt interest expense (exclusive of debt issuance amortization) of $4.1 million for the three-month period and $7.7 million for the six-month period, which were primarily related to decreases in one- and three-month LIBOR period over period and lower warehouse facility interest rate spreads, partially offset byrespectively; (ii) a higher average warehouse debt balance outstanding period over period;
declinesdecline in residual interests classified as debt interest expense of $1.3$1.1 million for the three-month period and $2.9$1.8 million, for the six-month period, which was correlated withrespectively; and (iii) a lower balance of residual interests classified as debt during the 2021 periods, a significant driver of which was the deconsolidation of two securitizations in March 2020; and
an increasedecline in debt issuance cost interest expense of $0.3$2.8 million and $6.2 million, respectively. Additionally, in the six-month 2022 period, we recognized the actual interest incurred on our use of securitizations and warehouse facilities for one month of $1.7 million and FTP interest expense for five months of $28.2 million, which was a framework we implemented during the first quarter. In the 2021 periods, which were prior to our implementation of an FTP framework, we recognized the actual interest incurred on our use of securitizations and warehouse facilities for the three-month periodfull three and a decreasesix month periods of $1.8$9.3 million for the six-month period.The variance for the three-month period was primarily driven by the acceleration of debt issuance costs for a facility that closed in June 2021, partially offset by a lower run rate on our issuance cost amortization related to our warehouses facilities, as we extended certain loan warehouse facilities. The variance for the six-month period was primarily driven by the lower run rate on our issuance cost amortization related to our loan warehouse facilities, attributable to loan warehouse facility extensions.and $19.8 million, respectively.
Noninterest income
Noninterest income in our Lending segment increased by $33.6 million, or 31%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020same period in 2021, and increased by $57.9$96.1 million, or 112%47%, and for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020 increased by $125.9 million, or 158%, due tosame period in 2021, the following:components of which are discussed below.
Three Months — Months—Loan Origination and Sales. Loan origination and sales increased by $46.8$34.7 million, or 74%32%, for the three months ended June 30, 20212022 compared to 2020, which was primarily related to an increase of $54.0 million in aggregate personal loan and student loan origination and sales income. Personal loan and student loan origination volumes increased 188% and 9%, respectively, period over period. The personal loan origination volume increase was primarily due to an increase in the percentage of loan application approvals and higher demand for our products as a result of improved economic conditions in the 2021 period relative to the 2020same period in which2021. See “Results of Operations—Noninterest Income and Net Revenue—Three Months—Loan Origination and Sales” for information on the COVID-19 pandemic had a more acute impact. In addition,primary drivers of the improved economic outlook had a positive impact on both our student loan and personal loan valuations during the 2021 period relative to 2020. See “variance.— Key Factors Affecting Operating Results — Industry Trends and General Economic Conditions”.
These increases were partially offset by a $7.7 million period-over-period decrease in home loan originations and sales related income, net of hedges and related IRLCs. The decrease was primarily driven by lower gains on IRLCs of $5.7 million, which was correlated with a decline in the mortgage loan pipeline during the 2021 period compared to an increase during the 2020 period. The home loan decline was also reflective of a decline in home loan valuations and sales price execution versus
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expectation (net of mortgage pipeline valuations) during the 2021 period relative to the 2020 period. Offsetting these impacts was an increase of $1.5 million in home loan origination fees period over period in conjunction with the increase in origination volume.
Six Months — Months—Loan Origination and Sales. Loan origination and sales increased by $52.9$82.1 million, or 32%37%, for the six months ended June 30, 20212022 compared to 2020, which was primarily related to an increasethe same period in 2021. See “Results of $71.1 million in aggregate personal loanOperations—Noninterest Income and student loan originationNet Revenue—Six Months—Loan Origination and sales income, which was primarily attributable to improving loan valuations, asSales” for information on the valuations in the 2020 period were significantly impacted by the worsened expected economic conditions brought on by the COVID-19 pandemic. This was partially offset by a credit default swap gain of $22.5 million in the 2020 period that did not recur. Student loan origination volume declined 36% period over period, primarily due to lower demand for our student loan refinancing products in the first six months of 2021 relative to 2020 as a resultprimary drivers of the payment deferral period on federal student loans enacted through the CARES Act in late March 2020. Personal loan origination volume increased 55% period over period, primarily due to an increase in the loan application approval rate and higher demand for personal loan financing in the second quarter of 2021 amid the improved economic conditions relative to 2020.variance.
We also experienced a $3.1 million period-over-period increase in home loan originations and sales related income, net of hedges and related IRLCs (exclusive of home loan origination fees), which was reflective of a $28.1 million increase in home loan valuation and sales price execution (net of mortgage pipeline valuations), partially offset by a decrease of $25.0 million associated with IRLCs, which was correlated with a decline in the mortgage loan pipeline during the 2021 period compared to a significant increase during the 2020 period. In addition, home loan origination fees increased by $3.7 million period over period in conjunction with a 74% increase in origination volume.
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Three Months — Months—Securitizations.    Securitizations income decreased by $7.4$11.7 million or 100%, duringfor the three months ended June 30, 20212022 compared to 2020 primarily due to $10.4 millionthe same period in 2021. See “Results of lower fair value increasesOperations—Noninterest Income and Net Revenue—Three Months—Securitizations” for information on securitization loans, which was primarily related to timing, as we experienced meaningful fair value gains in the 2020 period once someprimary drivers of the uncertainty of the COVID-19 pandemic was abated, which had resulted in significant fair value declines during the first quarter of 2020. This fair value fluctuation also impacted our securitization bond fair values, resulting in a negative variance of $9.2 million period over period. In addition, we had residual debt fair value increases of $4.4 million, which were correlated with underlying securitization performance and residual interest positions representing a greater percentage of securitization claims (which occurs over time as securitization loans are paid off and, accordingly, securitization debt gets paid off) period over period, of which $3.1 million was related to non-cash unfavorable fair value changes in residual interests classified as debt valuation assumptions and inputs. Offsetting these declines were: (i) a reduction in securitization loan write-offs of $7.3 million, which was correlated with stronger securitization loan credit performance and lower average securitization loan balances during the 2021 period, (ii) an $8.6 million deconsolidation loss in the 2020 period, and (iii) gains of $0.8 million in securitization residual investment positions period over period.variance.
Six Months — Months—Securitizations.    Securitizations income improveddecreased by $73.7$21.0 million for the six months ended June 30, 2022 compared to the same period in 2021. See “Results of Operations—Noninterest Income and Net Revenue—Six Months—Securitizations” for information on the primary drivers of the variance.
Three Months—Servicing. Servicing income increased by $10.6 million for the three months ended June 30, 2022 compared to the same period in 2021. See “Results of Operations—Noninterest Income and Net Revenue—Servicing” for information on the primary drivers of the variance.
Six Months—Servicing. Servicing income increased by $35.0 million, or 97%283%, for the six months ended June 30, 20212022 compared to 2020, primarily due to an aggregate increase of $52.2 million period overthe same period in securitization loan fair market value changes, principally due to2021. See “Results of Operations—Noninterest Income and Net Revenue—Servicing” for information on the significantly improved economic environment during the 2021 period relative to the 2020 period in relation to the impactsprimary drivers of the COVID-19 pandemic. Additionally, we experienced a reduction in securitization loan write-offs of $22.0 million in the 2021 period, which was correlated with the deconsolidation of securitizations in the 2020 period, stronger securitization loan credit performance and lower average securitization loan balances during the 2021 period. Additionally, we had a positive variance in our securitization residual interest investments of $6.1 million. Finally, we had losses from three deconsolidations during the 2020 period in the aggregate of $13.7 million.
Partially offsetting these effects, we had an unfavorable change in residual debt fair value adjustments of $17.9 million period over period, which was correlated with underlying securitization performance and residual interest positions representing a greater percentage of securitization claims period over period, of which $3.8 million was related to non-cash favorable fair value changes in residual interests classified as debt valuation assumptions and inputs. We also had a decline period over period in bond fair values of $2.4 million, which was primarily influenced by realized interest income cash flows, which lower bond fair values and increase interest income by the amount realized during the period, and therefore have no net impact on net income.
Three Months — Servicing. Servicing income increased by $18.5 million, or 99%, for the three months ended June 30, 2021 compared to 2020, which was primarily related to fair value changes in our servicing assets that were largely attributable to a lower rate of increase in servicing asset prepayment speed assumptions relative to the 2020 period. The rate of change was greater during the 2020 period, because actual prepayment behavior during the second quarter of 2020 exceeded our assumptions during the first quarter of 2020, which was attributable to uncertainty around payment behavior during the early stages of the COVID-19 pandemic and declines in interest rates. In contrast, during the 2021 period, our rate of prepayment
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speed assumption change was largely unchanged, which was consistent with less changes in interest rates during the 2021 period.
Six Months — Servicing. Servicing income decreased by $0.7 million, or 6%, for the six months ended June 30, 2021 compared to 2020, which was primarily related to fair value changes in our servicing assets that were largely attributable to the rate of change in our servicing asset prepayment speed assumptions, which was higher for the six-month 2021 period. This change was largely correlated with an increase during the first quarter of 2021 in the rate of change of student loan and personal loan prepayment speeds, partially offset by a decline in home loan prepayment speeds.variance.
Directly attributable expenses
The directly attributable expenses allocated to the Lending segment that were used in the determination of the segment's contribution profit were as follows:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
($ in thousands)2021202020212020
Direct advertising$29,467 $20,943 41 %$57,316 $51,550 11 %
Compensation and benefits20,909 21,543 (3)%42,307 40,910 %
Loan origination and servicing costs13,545 10,867 25 %27,537 18,739 47 %
Affiliate referrals11,702 4,375 167 %18,412 14,571 26 %
Unused warehouse line fees2,134 3,977 (46)%5,835 6,327 (8)%
Occupancy and travel1,185 1,689 (30)%2,323 3,835 (39)%
Professional services1,256 1,765 (29)%2,697 3,871 (30)%
Other(1)
2,846 2,604 %6,968 5,620 24 %
Directly attributable expenses$83,044 $67,763 23 %$163,395 $145,423 12 %
follows for the periods indicated:
Three Months Ended
June 30,
2022 vs 2021
% Change
Six Months Ended
June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Direct advertising$41,097 $29,467 39 %$82,891 $57,316 45 %
Compensation and benefits26,570 20,909 27 %50,138 42,307 19 %
Lead generation21,499 11,702 84 %43,382 18,412 136 %
Loan origination and servicing costs10,471 13,545 (23)%21,102 27,537 (23)%
Professional services2,349 1,256 87 %3,869 2,697 43 %
Other(1)
6,704 6,165 %19,029 15,126 26 %
Directly attributable expenses$108,690 $83,044 31 %$220,411 $163,395 35 %
______________
(1)Other expenses primarily include loan marketing expenses, andthird party loan fraud, member promotional expenses, tools and subscriptions, travel and occupancy-related costs.
Lending segment directly attributable expenses for the three and six months ended June 30, 20212022 increased by $15.3$25.6 million, or 23%31%, and $18.0$57.0 million, or 12%35%, respectively, compared to the three and six months ended June 30, 2020, respectively,same periods in 2021, primarily due to:to the following:
increases of $8.5$11.6 million for the three-month period and $5.8$25.6 million for the six-month period in direct advertising related to an increasedirect mail, search engine and social network advertising, partially offset by declines in television online and social advertising expenditures. During the six-month period, these increases were offset by a decline in direct mail marketing expenditures;advertisement;
increases of $2.7$9.8 million for the three-month period and $8.8$25.0 million for the six-month period indue to increasing utilization of lead generation channels primarily associated with increased personal loan origination and servicing costs, which supportedvolume in the growth in origination volume period over period, primarily in home loans, and was partially offset by lower costs due to certain operational efficiencies gained during the 20212022 periods;
increases of $7.3$5.7 million for the three-month period and $3.8 million for the six-month period in affiliate referral expense primarily related to increased personal loan origination volume through our affiliate channels for the 2021 periods, which was partially offset by lower student loan origination volume through our affiliate channels in the six-month period;
increases of $0.2 million for the three-month period and $1.3 million for the six-month period in other expenses, primarily related to increased loan marketing expenses and a servicing receivable write off in the first quarter of 2021;
offsetting decrease of $0.6 million for the three-month period and an increase of $1.4$7.8 million for the six-month period in allocated compensation and related benefits, which primarily reflected a shiftincreases in headcount allocated to non-lending initiatives during the second quarterlending segment, partially offset by declines in home loan commissions of 2021, including our pursuit of a bank charter;$0.3 million and $1.1 million for the three and six-month periods, respectively, attributable to declines in home loan originations;
offsetting decreasesincreases of $1.8 million for the three-month period and $0.5 million for the six-month period in unused warehouse line fees due to higher average committed warehouse line usage and lower unused fee rates;
offsetting decreases of $0.5 million for the three-month period and $1.5 million for the six-month period in allocated occupancy and travel expenses, primarily driven by the impacts of the COVID-19 pandemic on travel; and
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offsetting decreases of $0.5$1.1 million for the three-month period and $1.2 million for the six-month period in professional services costs, which were largely audit and advisory related costs;
increases of $0.5 million for the three-month period and $3.9 million for the six-month period in other expenses. The three-month variance was primarily related to increased tools and subscriptions costs. The six-month variance was primarily related to third-party personal loan fraud of $5.3 million during the 2022 period and increased tools and subscriptions costs, which were partially offset by a decreasedecline in bad debt expense of $0.8 million; and
decreases of $3.1 million for the three-month period and $6.4 million for the six-month period in loan origination and servicing costs, which were largely attributable to decreases in home loan origination costs of $4.7 million and $9.1 million, respectively, that correlated with declines in home loan origination volume. This decline was partially offset
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by increases in personal loan origination costs of $1.6 million and $2.8 million, respectively, which corresponded with increases in personal loan origination volume.
Technology Platform Segment
In the table below, we present a metric that is related to Galileo within our Technology Platform segment.
June 30, 2022June 30, 2021
2022 vs 2021
% Change
Total accounts116,570,038 78,902,156 48 %

See “Key Business Metrics” for further discussion of this measure as it relates to our Technology Platform segment.
Technology Platform Segment Results of Operations
The following table presents the measure of contribution profit for the Technology Platform segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. Refer to Note 17 to the Notes to Unaudited Condensed Consolidated Financial Statements for further information regarding Technology Platform segment performance.
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)2022202120222021
Net interest expense$— $(32)(100)%$— $(68)(100)%
Noninterest income83,899 45,329 85 %144,704 91,430 58 %
Total net revenue
83,899 45,297 85 %144,704 91,362 58 %
Directly attributable expenses(1)
(62,058)(32,284)92 %(104,608)(62,664)67 %
Contribution profit
$21,841 $13,013 68 %$40,096 $28,698 40 %
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(1)For a disaggregation of the directly attributable expenses allocated to the Technology Platform segment in each of the periods presented, see “Directly Attributable Expenses” below.
Noninterest income
Noninterest income in our Technology Platform segment increased by $38.6 million, or 85%, for the three months ended June 30, 2022 compared to the same period in 2021, and increased by $53.3 million, or 58%, for the six months ended June 30, 2022 compared to the same period in 2021, the components of which are discussed below.
Three and Six Months—Technology Products and Solutions. Technology products and solutions revenues increased by $38.4 million, or 85%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $53.4 million, or 59%, for the six months ended June 30, 2022 compared to the same period in 2021. See “Results of Operations—Noninterest Income and Net Revenue—Technology Products and Solutions” for information on the primary drivers of the variance. In addition, the variances are inclusive of $1.7 million and $2.4 million of intercompany revenue for the three and six months ended June 30, 2022, respectively.
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Directly attributable expenses
The directly attributable expenses allocated to the Technology Platform segment that were used in the usedetermination of the segment's contribution profit were as follows for the periods indicated:
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Compensation and benefits$36,405 $16,321 123 %$61,682 $32,502 90 %
Product fulfillment9,598 7,460 29 %18,958 14,458 31 %
Tools and subscriptions4,881 2,733 79 %8,127 4,593 77 %
Professional services4,584 1,847 148 %6,883 3,916 76 %
Other(1)
6,590 3,923 68 %8,958 7,195 25 %
Directly attributable expenses$62,058 $32,284 92 %$104,608 $62,664 67 %
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(1)Other expenses are primarily related to advertising and marketing, travel and occupancy-related costs, bad debt and data center expenses.
Technology Platform segment directly attributable expenses increased by $29.8 million, or 92%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $41.9 million, or 67%, for the six months ended June 30, 2022 compared to the same period in 2021, primarily due to the following:
increases of $20.1 million for the three-month period and $29.2 million for the six-month period in compensation and benefits expense, which was correlated with an increase in personnel to support segment growth, as well as an increase in average compensation during the 2022 periods. Technisys compensation and benefits contributed $13.5 million and $18.7 million during the three- and six-month 2022 periods, respectively;
increases of $2.1 million for the three-month period and $4.5 million for the six-month period in product fulfillment costs, primarily related to payment processing network association fees associated with increased activity on the platform. These fees grew by 28% during both the three- and six-month 2022 periods relative to the comparable 2021 periods, which positively correlated with the applicable integrated platform-as-a-service growth in our third party consultantstechnology products and solutions revenues;
increases of $2.1 million for the three-month period and $3.5 million for the six-month period in tools and subscriptions costs related to headcount increases and internal technology initiatives to support the growth of the platform, along with the inclusion of Technisys in our 2022 results;
increases of $2.7 million for the three-month period and $3.0 million for the six-month period in professional services costs, of which $2.6 million and $3.2 million, respectively, were related to the operations of Technisys; and
increases of $2.7 million for the three-month period and technology teams$1.8 million for the six-month period in other expenses, which were primarily related to advertising, marketing and travel and occupancy-related costs that were largely incurred at Technisys, partially offset by a reversal of provision for credit losses in the 2021 periods.six-month 2022 period associated with the recovery of significantly aged accounts receivable.
Financial Services Segment
In the table below, we present a key metric related to our Financial Services segment:
MetricJune 30, 2022June 30, 20212022 vs. 2021
% Change
Total products (number, as of period end)5,362,147 2,685,681 100 %
Total products in our Financial Services segment is a subset of our total products metric. See “Key Business Metrics” for a further discussion of this measure as it relates to our Financial Services segment.
Financial ServicesTechnology Platform Segment Results of Operations
The following table presents the measure of contribution lossprofit for the Financial ServicesTechnology Platform segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. Refer to Note 1617 to the Notes to Unaudited Condensed Consolidated Financial Statements for further information regarding Financial ServicesTechnology Platform segment performance.
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)2022202120222021
Net revenue
Net interest income$542 $83 553 %$771 $298 159 %
Net interest expenseNet interest expense$— $(32)(100)%$— $(68)(100)%
Noninterest incomeNoninterest income16,497 2,345 603 %22,731 4,284 431 %Noninterest income83,899 45,329 85 %144,704 91,430 58 %
Total net revenue
Total net revenue
17,039 2,428 602 %23,502 4,582 413 %
Total net revenue
83,899 45,297 85 %144,704 91,362 58 %
Directly attributable expenses(1)
Directly attributable expenses(1)
(41,784)(33,321)25 %(83,766)(62,458)34 %
Directly attributable expenses(1)
(62,058)(32,284)92 %(104,608)(62,664)67 %
Contribution loss
$(24,745)$(30,893)(20)%$(60,264)$(57,876)%
Contribution profit
Contribution profit
$21,841 $13,013 68 %$40,096 $28,698 40 %
___________________
(1)For a disaggregation of the directly attributable expenses allocated to the Financial ServicesTechnology Platform segment in each of the periods presented, see “Directly Attributable Expenses” below.
Net interestNoninterest income
Net interestNoninterest income in our Financial ServicesTechnology Platform segment increased by $38.6 million, or 85%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020same period in 2021, and increased by $0.5$53.3 million, or 553%58%, and for the six months ended June 30, 20212022 compared to the six months ended June 30, 2020same period in 2021, the components of which are discussed below.
Three and Six Months—Technology Products and Solutions. Technology products and solutions revenues increased by $0.5$38.4 million, or 159%. The increases were primarily due to credit card loans, which launched in the third quarter of 2020.
Noninterest income
Noninterest income in our Financial Services segment85%, for the three months ended June 30, 20212022 compared to the three months ended June 30, 2020 increasedsame period in 2021 and by $14.2$53.4 million, or 603%59%, and for the six months ended June 30, 20212022 compared to the same period in 2021. See “Results of Operations—Noninterest Income and Net Revenue—Technology Products and Solutions” for information on the primary drivers of the variance. In addition, the variances are inclusive of $1.7 million and $2.4 million of intercompany revenue for the three and six months ended June 30, 2020 increased by $18.4 million, or 431%, due to the following:
increases in brokerage-related fees of $6.2 million for the three-month period and $10.6 million for the six-month period, enterprise service fees of $2.6 million for the three-month period and $2.6 million for the six-month period, and payment network fees of $1.0 million for the three-month period and $1.9 million for the six-month period. Noninterest income earned during the 2021 periods was bolstered by our acquisition of 8 Limited in the second quarter of 2020, by an increase in digital assets trading volume on our platform, new sources of revenue in the 2021 periods consisting of underwriting revenues of $1.8 million and advisory service revenues of $2.6 million, the latter of which is included within enterprise service fees (together, referred to as equity capital markets and advisory services);
an increase in affiliate referral fees of $2.0 million for the three-month period and $2.6 million for the six-month period, which were primarily attributable to growth in our partner relationships and related activity, as we continue to onboard new partners and help drive volume to these partners; and
an offsetting trading error loss of $1.9 million during the six-month 2021 period related to our SoFi Invest business.2022, respectively.
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Directly attributable expenses
The directly attributable expenses allocated to the Financial ServicesTechnology Platform segment that were used in the determination of the segment's contribution lossprofit were as follows:follows for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)20222022 vs 2021
% Change
2022
2022 vs 2021
% Change
Compensation and benefitsCompensation and benefits$19,800 $20,181 (2)%$38,584 $38,876 (1)%Compensation and benefits$36,405 $16,321 $61,682 $32,502 
Product fulfillmentProduct fulfillment5,074 2,655 91 %10,117 5,229 93 %Product fulfillment9,598 7,460 29 %18,958 14,458 31 %
Member incentives4,309 2,083 107 %9,290 4,137 125 %
Direct advertising3,030 2,159 40 %6,798 2,547 167 %
Occupancy and travel1,614 1,799 (10)%3,465 4,073 (15)%
Tools and subscriptionsTools and subscriptions4,881 2,733 79 %8,127 4,593 77 %
Professional servicesProfessional services836 1,550 (46)%2,404 2,717 (12)%Professional services4,584 1,847 148 %6,883 3,916 76 %
Provision for credit losses486 — n/m486 — n/m
Other(1)
Other(1)
6,635 2,894 129 %12,622 4,879 159 %
Other(1)
6,590 3,923 68 %8,958 7,195 25 %
Directly attributable expensesDirectly attributable expenses$41,784 $33,321 25 %$83,766 $62,458 34 %Directly attributable expenses$62,058 $32,284 92 %$104,608 $62,664 67 %
___________________
(1)Other expenses are primarily include tools and subscriptions, SoFi Money and SoFi Invest account write-offsrelated to advertising and marketing, travel and occupancy-related costs, bad debt and data center expenses.
Financial ServicesTechnology Platform segment directly attributable expenses increased by $29.8 million, or 92%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $41.9 million, or 67%, for the six months ended June 30, 2021 increased by $8.5 million, or 25%, and $21.3 million, or 34%,2022 compared to the three and six months ended June 30, 2020, respectively,same period in 2021, primarily due to the following:
increases of $2.4$20.1 million for the three-month period and $4.9$29.2 million for the six-month period in compensation and benefits expense, which was correlated with an increase in personnel to support segment growth, as well as an increase in average compensation during the 2022 periods. Technisys compensation and benefits contributed $13.5 million and $18.7 million during the three- and six-month 2022 periods, respectively;
increases of $2.1 million for the three-month period and $4.5 million for the six-month period in product fulfillment costs, primarily related to SoFi Invest and SoFi Money, which included such activities as operating our cash management sweep program, brokerage expenses and debit card fulfillment services, and is also inclusive ofpayment processing network association fees associated with increased activity on the impact of our 8 Limited acquisition on a full quarterplatform. These fees grew by 28% during both the three- and six-month period of operations during 2021. In addition, corresponding2022 periods relative to the comparable 2021 periods, which positively correlated with the applicable integrated platform-as-a-service growth in our launch of our credit part product during the third quarter of 2020, we had additional costs related to credit card fulfillment, which impacted both 2021 periods;technology products and solutions revenues;
increases of $2.2$2.1 million for the three-month period and $5.2$3.5 million for the six-month period in tools and subscriptions costs related to direct member incentives forheadcount increases and internal technology initiatives to support the growth of the platform, along with the inclusion of Technisys in our growing SoFi Money and SoFi Invest products;2022 results;
increases of $0.9$2.7 million for the three-month period and $4.3$3.0 million for the six-month period in direct advertising costs. The three-month period increase was primarily driven by increases in search engine marketing. During the six-month period, we had both increased social mediaprofessional services costs, of which $2.6 million and search engine advertising costs. All marketing initiatives primarily$3.2 million, respectively, were related to the continued promotionoperations of Technisys; and growth in, our Financial Services products;
increases of $0.5 million for the three- and six-month periods related to our provision for credit losses on our credit card product, which launched during the third quarter of 2020;
increases of $3.7$2.7 million for the three-month period and $7.7$1.8 million for the six-month period in other expenses, which were primarily related to advertising, marketing related increases, write-offs related to our SoFi Money and Invest products,travel and increased tools and subscription costs;
offsetting decreases of $0.7 million for the three-month period and $0.3 million for the six-month period in professional services costs. The three-month period decrease was primarily related to reduced third party technology and product consulting for SoFi Money and SoFi Credit Card. The decrease for the six-month period was primarily related to reduced third party consulting for Lantern Credit, SoFi Relay and SoFi Money,occupancy-related costs that were largely incurred at Technisys, partially offset by an increasea reversal of provision for SoFi Invest;
offsetting decreasescredit losses in occupancy and travel of $0.2 million for the three-month period and $0.6 million for the six-month 2022 period primarily driven byassociated with the impactsrecovery of the COVID-19 pandemic on travel; andsignificantly aged accounts receivable.
relatively consistent compensation and benefits expense period over period, which was reflective of the consistent effort related to our
Financial Services segment.
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Technology Platform Segment
In the table below, we present a key metric that is related to the Galileo portionour Financial Services segment:
MetricJune 30, 2022June 30, 20212022 vs. 2021
% Change
Total products (number, as of period end)5,362,147 2,685,681 100 %
Total products in our Financial Services segment is a subset of our Technology Platform segment:
June 30, 2021June 30, 2020
2021 vs 2020
% Change
Total accounts78,902,156 35,988,090 119 %
Intotal products metric. See “Key Business Metrics” for a further discussion of this measure as it relates to our Technology Platform segment, total accounts refers to the number of open accounts at Galileo as of the reporting date, excluding SoFi accounts, as such accounts are eliminated in consolidation. Total accounts is a primary indicator of the amount of accounts that are dependent upon Galileo’s technology platform to use virtual card products, virtual wallets, make peer-to-peer and bank-to-bank transfers, receive early paychecks, separate savings from spending balances and rely upon real-time authorizations, all of which result in technology platform fees for the Technology PlatformFinancial Services segment.
Technology Platform Segment Results of Operations
The following table presents the measure of contribution profit for the Technology Platform segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. Refer to Note 1617 to the Notes to Unaudited Condensed Consolidated Financial Statements for further information regarding Technology Platform segment performance.
Three Months Ended June 30,2021 vs 2020
% Change
Six Months Ended June 30,2021 vs 2020
% Change
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)20222022 vs 2021
% Change
20222022 vs 2021
% Change
Net revenue
Net interest income (loss)$(32)$(18)78 %$(68)$(18)278 %
Net interest expenseNet interest expense$— $(32)(100)%$— $(68)(100)%
Noninterest incomeNoninterest income45,329 19,037 138 %91,430 20,034 356 %Noninterest income83,899 45,329 85 %144,704 91,430 58 %
Total net revenueTotal net revenue45,297 19,019 138 %91,362 20,016 356 %
Total net revenue
83,899 45,297 85 %144,704 91,362 58 %
Directly attributable expenses(1)
Directly attributable expenses(1)
(32,284)(6,919)367 %(62,664)(6,919)806 %
Directly attributable expenses(1)
(62,058)(32,284)92 %(104,608)(62,664)67 %
Contribution Profit$13,013 $12,100 %$28,698 $13,097 119 %
Contribution profit
Contribution profit
$21,841 $13,013 68 %$40,096 $28,698 40 %
___________________
(1)For a disaggregation of the directly attributable expenses allocated to the Technology Platform segment in each of the periods presented, see “Directly Attributable Expenses” below.
Noninterest income
Noninterest income in our Technology Platform segment increased by $38.6 million, or 85%, for the three months ended June 30, 2022 compared to the same period in 2021, and increased by $53.3 million, or 58%, for the six months ended June 30, 2022 compared to the same period in 2021, the components of which are discussed below.
Three and Six Months—Technology Products and Solutions. Technology products and solutions revenues increased by $38.4 million, or 85%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $53.4 million, or 59%, for the six months ended June 30, 2022 compared to the same period in 2021. See “Results of Operations—Noninterest Income and Net revenue
Total net revenueRevenue—Technology Products and Solutions” for information on the primary drivers of $45.3the variance. In addition, the variances are inclusive of $1.7 million and $91.4$2.4 million duringof intercompany revenue for the three and six months ended June 30, 2021, respectively, was primarily attributable to Technology Platform fees at Galileo. Total net revenue of $19.0 million and $20.0 million during the three and six months ended June 30, 2020, respectively, was primarily composed of $16.2 million of Technology Platform fees at Galileo for the period subsequent to our acquisition in May 2020, as well as equity method investment income from our investment in Apex of $2.6 million and $3.6 million,2022, respectively. Technology Platform fees benefited from year-over-year growth in revenues from existing clients, as well as the addition of new clients. We did not recognize any equity method investment income during the 2021 periods, as our Apex equity method investment was called in the first quarter of 2021.
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Directly attributable expenses
The directly attributable expenses allocated to the Technology Platform segment which are related to the operations of Galileo, that were used in the determination of the segment's contribution profit were as follows:follows for the periods indicated:
Three Months Ended June 30,
2021 vs 2020
% Change
Six Months Ended June 30,
2021 vs 2020
% Change
Three Months Ended June 30,2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)($ in thousands)2021202020212020($ in thousands)20222022 vs 2021
% Change
2022
2022 vs 2021
% Change
Compensation and benefitsCompensation and benefits$16,321 $3,140 420 %$32,502 $3,140 935 %Compensation and benefits$36,405 $16,321 $61,682 $32,502 
Product fulfillmentProduct fulfillment7,460 2,328 220 %14,458 2,328 521 %Product fulfillment9,598 7,460 29 %18,958 14,458 31 %
Occupancy and travel1,327 291 356 %2,705 291 830 %
Tools and subscriptionsTools and subscriptions4,881 2,733 79 %8,127 4,593 77 %
Professional servicesProfessional services1,847 91 n/m3,916 91 n/mProfessional services4,584 1,847 148 %6,883 3,916 76 %
Other(1)
Other(1)
5,329 1,069 399 %9,083 1,069 750 %
Other(1)
6,590 3,923 68 %8,958 7,195 25 %
Directly attributable expensesDirectly attributable expenses$32,284 $6,919 367 %$62,664 $6,919 806 %Directly attributable expenses$62,058 $32,284 92 %$104,608 $62,664 67 %
___________________
(1)Other expenses are primarily related to toolsadvertising and subscriptionmarketing, travel and occupancy-related costs, marketing expensesbad debt and data center expenses, the latter of which was associated with the operation of our technology platform-as-a-service.expenses.
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The increases in Technology Platform segment directly attributable expenses increased by $29.8 million, or 92%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $41.9 million, or 67%, for the six months ended June 30, 20212022 compared to the three and six months ended June 30, 2020same period in each of the expense categories were2021, primarily relateddue to the timing of our acquisition of Galileo during the second quarter of 2020 compared to full period results in the 2021 periods. The increases in the three- and six-month periods were also driven by the following:
increases of $20.1 million for the three-month period and $29.2 million for the six-month period in employee compensation and benefits expense, which was correlated with an increase in Galileo personnel into support of segment growth, as well as an increase in average compensation during both 2021 periods;the 2022 periods. Technisys compensation and benefits contributed $13.5 million and $18.7 million during the three- and six-month 2022 periods, respectively;
increases of $2.1 million for the three-month period and $4.5 million for the six-month period in product fulfillment costs, primarily related to payment processing network association fees associated with increased activity on the platform;platform. These fees grew by 28% during both the three- and six-month 2022 periods relative to the comparable 2021 periods, which positively correlated with the applicable integrated platform-as-a-service growth in our technology products and solutions revenues;
increases in professional services costs related to legal fees, as well as third party technologyof $2.1 million for the three-month period and product consulting$3.5 million for technology infrastructure support; and
increasesthe six-month period in software licenses and tools and subscriptions costs related to headcount increases and internal technology initiatives data expense to support the growth of the platform, along with the inclusion of Technisys in our 2022 results;
increases of $2.7 million for the three-month period and bad debt expense$3.0 million for the six-month period in professional services costs, of which $2.6 million and $3.2 million, respectively, were related to the operations of Technisys; and
increases of $2.7 million for the three-month period and $1.8 million for the six-month period in other expenses, which were primarily related to advertising, marketing and travel and occupancy-related costs that were largely incurred at Technisys, partially offset by a reversal of provision for credit losses in the six-month 2022 period associated with technologythe recovery of significantly aged accounts receivable.
Financial Services Segment
In the table below, we present a key metric related to our Financial Services segment:
MetricJune 30, 2022June 30, 20212022 vs. 2021
% Change
Total products (number, as of period end)5,362,147 2,685,681 100 %
Total products in our Financial Services segment is a subset of our total products metric. See “Key Business Metrics” for a further discussion of this measure as it relates to our Financial Services segment.
Financial Services Segment Results of Operations
The following table presents the measure of contribution loss for the Financial Services segment for the periods indicated. The information is derived from our internal financial reporting used for corporate management purposes. During the
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first quarter of 2022, we implemented an FTP framework to attribute net interest income to our business segments based on their usage and/or provision of funding, as further discussed below.
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Net interest income(1)
$12,925 $542 n/m$18,807 $771 n/m
Noninterest income17,438 16,497 %35,099 22,731 54 %
Total net revenue
30,363 17,039 78 %53,906 23,502 129 %
Directly attributable expenses(2)
(84,063)(41,784)101 %(157,121)(83,766)88 %
Contribution loss$(53,700)$(24,745)117 %$(103,215)$(60,264)71 %
___________________
(1)Net interest income and, thereby, total net revenue and contribution loss for our Financial Services segment reported for the three and six months ended June 30, 2022 reflects the implementation of an FTP framework, under which Financial Services segment net interest income reflects the difference between an FTP credit for the segment’s provision of deposits as a source of funding and an FTP charge for the segment’s use of funds to originate credit card loans. For the comparative periods ended June 30, 2021, our Financial Services segment net interest income was nominal, as it did not have deposits and the credit card product was nascent. If we had applied our current FTP framework during the comparative three and six month periods, the Financial Services segment net interest income would have decreased by $0.1 million and $0.1 million, respectively.
(2)For a disaggregation of the directly attributable expenses allocated to the Financial Services segment in each of the periods presented, see “Directly Attributable Expenses” below.
Net interest income
Net interest income in our Financial Services segment increased by $12.4 million for the three months ended June 30, 2022 compared to the same period in 2021 and by $18.0 million for the six months ended June 30, 2022 compared to the same period in 2021. For the three- and six-month 2022 periods, net interest income primarily reflected net interest income earned on our deposits of $8.7 million and $11.5 million, respectively, which includes interest income based on our FTP framework (which eliminates in consolidation) and interest expense to members, and corresponds with the level of deposits at SoFi Bank. In addition, net interest income earned on our credit card loans increased by $2.6 million and $5.6 million for the three and six month periods, respectively, which was attributable to growth in the average balance.
Noninterest income
Noninterest income in our Financial Services segment increased by $0.9 million, or 6%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $12.4 million, or 54% for the six months ended June 30, 2022 compared to the same period in 2021, primarily due to the following:
increases in referral fees of $5.7 million for the three-month period and $11.2 million for the six-month period, which were primarily attributable to a referral fulfillment arrangement we entered in the third quarter of 2021, as well as growth in our partner relationships and related activity, as we continue to onboard new partners and help drive volume to these partners;
increases in payment network fees of $1.5 million for the three-month period and $4.6 million for the six-month period, which coincided with increased credit card and debit card transaction volume;
increases of $0.6 million for the three-month period and $1.1 million for the six-month period in non-payment network related credit card fees;
a reduction in trading losses related to our SoFi Invest product during the six-month period of $1.6 million;
decreases in brokerage-related fees of $2.9 million for the three-month period and $2.8 million for the six-month period, which coincided with lower digital assets trading volume on our platform during the 2022 periods;
decreases in enterprise service fees of $2.5 million for the three-month period and $2.3 million for the six-month period, which were primarily related to advisory service revenues of $2.6 million recognized in the second quarter of 2021; and
decreases in equity capital markets services of $1.8 million for both the three and six-month periods, related to underwriting fee revenue recognized in the second quarter of 2021.
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Directly attributable expenses
The directly attributable expenses allocated to the Financial Services segment that were used in the determination of the segment's contribution loss were as follows for the periods indicated:
Three Months Ended June 30,
2022 vs 2021
% Change
Six Months Ended June 30,
2022 vs 2021
% Change
($ in thousands)2022202120222021
Compensation and benefits$26,371 $19,800 33 %$50,309 $38,584 30 %
Provision for credit losses10,103 486 n/m23,064 486 n/m
Direct advertising9,299 3,030 207 %16,151 6,798 138 %
Member incentives9,202 4,309 114 %15,805 9,290 70 %
Product fulfillment8,228 5,074 62 %15,425 10,117 52 %
Lead generation6,064 2,388 154 %8,573 5,206 65 %
Professional services1,234 836 48 %2,334 2,404 (3)%
Intercompany technology platform expenses953 — n/m1,723 — n/m
Other(1)
12,609 5,861 115 %23,737 10,881 118 %
Directly attributable expenses$84,063 $41,784 101 %$157,121 $83,766 88 %
___________________
(1)Other expenses primarily include tools and subscriptions, operational product losses, third party fraud expense, travel and occupancy-related costs, and marketing-related expenses.
Financial Services directly attributable expenses increased by $42.3 million, or 101%, for the three months ended June 30, 2022 compared to the same period in 2021 and by $73.4 million, or 88%, for the six months ended June 30, 2022 compared to the same period in 2021, primarily due to the following:
increases of $9.6 million for the three-month period and $22.6 million for the six-month period related receivables.to our provision for credit losses, which were primarily related to increases in the provision for credit card loans of $10.3 million and $22.2 million, respectively, due to higher average credit card balances combined with elevated credit card loss rates during the 2022 periods. The remaining changes were associated with loans acquired in the Bank Merger during the first quarter of 2022;
increases of $6.6 million for the three-month period and $11.7 million for the six-month period in compensation and benefits expense, which were consistent with our ongoing prioritization of growth in the Financial Services segment, which required additional staffing;
increases of $6.3 million for the three-month period and $9.4 million for the six-month period in direct advertising costs primarily driven by an increase in search engine and social network marketing. The marketing initiatives were primarily related to the continued promotion of, and growth in, our Financial Services products;
increases of $4.9 million for the three-month period and $6.5 million for the six-month period primarily related to increased direct member incentives utilized to drive adoption and usage of our Financial Services products, the most significant of which was SoFi Checking and Savings, partially offset by lower incentives related to SoFi Invest;
increases of $3.2 million for the three-month period and $5.3 million for the six-month period in product fulfillment costs related to SoFi Checking and Savings and SoFi Money cash management, which included such activities as brokerage expenses and debit card fulfillment services, operating SoFi Bank, and operating our cash management sweep program. In addition, we had $0.9 million and $2.0 million of higher costs related to credit card fulfillment for the three- and six-month 2022 periods, respectively;
increases of $3.7 million for the three-month period and $3.4 million for the six-month period related to lead generation, primarily related to SoFi Checking and Savings;
an increase of $0.4 million for the three-month period in professional services costs; and
increases of $6.7 million for the three-month period and $12.9 million for the six-month period in other costs, which were primarily related to third-party credit card fraud of $4.4 million and $8.4 million, respectively, and operational product losses of $0.6 million and $2.7 million, respectively. In addition, we had increases in travel and occupancy-related costs and tools and subscriptions costs.
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Corporate/Other Non-Reportable Segment
Non-segment operations are classified as Corporate/Other (previously referred to as “Other”), which includes net revenues associated with corporate functions that are not directly related to a reportable segment, as well as, beginning in the first quarter of 2022, the financial impact of our capital management activities within the treasury function, which reflects the residual impact from the FTP charges and FTP credits on our reportable segments under our FTP framework.
Reconciliation of Directly Attributable Expenses
The following table reconciles directly attributable expenses allocated to our reportable segments to total noninterest expense in the Unaudited Condensed Consolidated Statementsunaudited condensed consolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) for the periods indicated:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Reportable segments directly attributable expenses$(157,112)$(108,003)$(309,825)$(214,800)
Expenses not allocated to segments:
Stock-based compensation expense(52,154)(23,545)(89,608)(43,230)
Depreciation and amortization expense(24,989)(14,955)(50,966)(19,670)
Fair value changes in warrant liabilities(70,989)861 (160,909)(2,018)
Employee-related costs(1)
(36,944)(28,397)(69,224)(56,293)
Special payment(2)
(21,181)— (21,181)— 
Other corporate and unallocated expenses(3)
(33,297)(32,873)(67,402)(55,513)
Total noninterest expense$(396,666)$(206,912)$(769,115)$(391,524)
Three Months Ended June 30,Six Months Ended June 30,
($ in thousands)2022202120222021
Reportable segments directly attributable expenses$(254,811)$(157,112)$(482,140)$(309,825)
Intercompany expenses1,671 — 2,441 — 
Expenses not allocated to segments:
Share-based compensation expense(80,142)(52,154)(157,163)(89,608)
Depreciation and amortization expense(38,056)(24,989)(68,754)(50,966)
Employee-related costs(1)
(45,316)(36,944)(88,006)(69,224)
Fair value change of warrant liabilities— (70,989)— (160,909)
Special payment(2)
— (21,181)— (21,181)
Other corporate and unallocated expenses(3)
(41,589)(33,297)(104,570)(67,402)
Total noninterest expense$(458,243)$(396,666)$(898,192)$(769,115)
___________________
(1)Includes compensation, benefits, recruiting, certain occupancy-related costs and various travel costs of executive management, certain technology groups and general and administrative functions that are not directly attributable to the reportable segments.
(2)RepresentsIncluded a special payment to the Series 1 preferred stockholders in connection with the Business Combination. See Note 9 toCombination in the Notes to Unaudited Condensed Consolidated Financial Statements for additional information.second quarter of 2021.
(3)IncludesRepresents corporate overhead costs that are not allocated to reportable segments, such as certainwhich primarily includes corporate marketing and advertising costs, tools and subscription costs, corporate marketing costs and professional services costs.costs, corporate insurance expense and transaction-related expenses.
Liquidity and Capital Resources
We require substantial liquidity to fund our current operating requirements, which primarily include loan originations and the losses generated by our Financial Services segment. We expect these requirements to increase as we continue to pursue our strategic growth goals. Historically, our Lending cash flow variability has related to loan origination and sales volume, our available funding sources and utilization of our warehouse facilities. Additional sources of variability have related to our acquisitions of Galileo and 8 Limited. Moreover, given our continued growth initiatives, we have seen variability in financing cash flows due to growth in deposits, the timing and extent of common stock and redeemable preferred stock raises, redemptions and additional uses and repayments of debt. During February 2021, we paid off the seller note issued in 2020 in connection withdebt, and our acquisition of Galileo, inclusive of all outstanding interest payable, for a total payment of $269.9 million.convertible notes issuance. Remaining operating cash flow variability is largely related to our investments in our business, such as technology and product investments and sales and marketing initiatives, as well as our operating lease facilities.initiatives. Our capital expenditures have historically been immaterialless significant relative to our operating and financing cash flows, and we expect this trend to continue for the foreseeable future. We received substantial proceeds from the recent Business Combination and the sale, in connection with the Business Combination, of 122,500,000 shares of SCH
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common stock at $10.00 per share (which automatically converted into shares of SoFi Technologies common stock) (the “PIPE Investment”) during the second quarter of 2021, which provided significant liquid resources, as further discussed herein.
To continue to achieve our liquidity objectives, we analyze and monitor liquidity needs and strive to maintain excess liquidity and access to diverse funding sources. We define our liquidity risk as the risk that we will not be able to:
Originate loans at our current pace, or at all;
Sell our loans at favorable prices, or at all;
Grow or maintain our deposit base over time;
Meet our minimum capital requirements as a bank holding company and a national banking association;
Meet our contractual obligations as they become due;
Increase or extend the maturity of our revolving credit facility capacity;
Satisfy our obligation to repay our convertible notes if they do not convert into common stock before maturity;
Meet margin requirements associated with hedging or financing agreements;
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Fund continued operating losses in our business, especially if such operating losses continue at the current level for an extended period of time; or
Make future investments in the necessary technological and operating infrastructure to support our business.
During the six months ended June 30, 2021 and 2020,2022, we generated positivenegative cash flows from operations. The primary driverdrivers of operating cash flows related to our Lending segment are origination volume, the holding period of our loans, loan sale execution and, to a lesser extent, the timing of loan repayments. We either fund our loan originations entirely using our own capital, through proceeds from securitization transactions (applicable to 2021 only), via SoFi bank deposits or receive an advance rate from our various warehouse facilities to finance the majority of the loan amount. Our cash flows from operations were also impacted by material net losses in both the six-month 2021 and 2020 periods. The net losses were primarily driven by our technology and product investments and sales and marketing initiatives, which benefit our Lending and Financial Services segments, the latter of which historically has not generated material net revenues. Our practice of not charging account or trading fees on the majority of our products within the Financial Services segment could result in sustained negative cash flows generated from the Financial Services segment in the short and long term. If our current net losses continue for the foreseeable future, we may need to raise additional capital in the form of equity or debt, which may not be at favorable terms when compared to previous financing transactions.
Historically, we primarilyWe have also utilized our revolving credit facility capacity and additional equity proceeds to fund current liquidity needs in the portionnormal course of our current net loss unrelated to our loan originationbusiness, such as general corporate activities. Our revolving credit facility had remaining capacity of $74.0 million as of June 30, 2021,2022, of which $6.0 million was not available for general borrowing purposes because it was utilized to secure the uncollateralized portion of certain letters of credit issued to secure certain of our operating lease obligations. As of June 30, 2021,2022, the remaining $3.3$3.1 million of the $9.3$9.1 million letters of credit outstanding was collateralized by cash deposits with the banking institution, which were presented within restricted cash and restricted cash equivalents in the Unaudited Condensed Consolidated Balance Sheets.unaudited condensed consolidated balance sheets. As of June 30, 2022, we also maintained letters of credit associated with our banking activities of $9.7 million, which serve as collateral for public deposits and are collateralized by loans.
Our warehouse facility and securitization debt is secured by a continuing lien on, and security interest in, the loans financed by the proceeds. The notes assumed in our acquisition of Galileo during the second quarter of 2020 are secured by the value of certain equipment. We have various affirmative and negative financial covenants, as well as non-financial covenants, related to our warehouse debt and revolving credit facility, as well as our Series 1 preferred stock. We were in compliance with all covenants as of June 30, 2021.
Our operating lease obligations consist of our leases of real property from third parties under non-cancellable operating lease agreements, which primarily include the leases of office space, as well as our rights to certain suites and event space within SoFi Stadium, which commenced in the third quarter of 2020 and the latter of which we apply the short-term lease exemption practical expedient and do not capitalize the lease obligation. Our finance lease obligations consist of our rights to certain physical signage within SoFi Stadium, which commenced in the third quarter of 2020.Stadium. Additionally, our securitization transactions require us to maintain a continuing financial interest in the form of securitization investments when we deconsolidate the special-purpose entity (“SPE”)SPE or in consolidation of the SPE when we have a significant financial interest. In either instance, the continuing financial interest requires us to maintain capital in the SPE that would otherwise be available to us if we had sold loans through a different channel.
We are currently dependent on the success of our Lending segment.lending business. Our ability to access whole loan buyers, and to sell our loans on favorable terms, to maintain adequate warehouse capacity at favorable terms, to access new SoFi bank deposits and limitgrow existing bank deposits and to strategically manage our continuing financial interest in securitization-related transfers is critical to our growth strategy and our ability to have adequate liquidity to fund our balance sheet. As it relates to securitization-related transfers, thereThere is no guarantee that we will be able to find purchasersexecute on our strategy as it relates to the timing and pricing of securitization residual interests or that we will be able to execute loan transfers at favorable price points.securitization-related transfers. Therefore, we may
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hold securitization interests for longer than planned or be forced to liquidate at suboptimal prices. Securitization transfers are also negatively impacted during recessionary periods, wherein investorspurchasers may be more risk averse.
Further, future uncertainties around the demand for our personal loans, home loans and around the student loan refinance market in general, including as a result of worsening macroeconomic conditions, should be considered when assessing our future liquidity and solvency prospects. Through the CARES Act that was passed during 2020 in response to the COVID-19 pandemic and subsequent extensions, principalPrincipal and interest payments on federally-held student loans have beenwere suspended most recently through JanuaryAugust 2022, which in turn has loweredcontinued to lower the propensity for borrowers to refinance into SoFi student loans relative to pre-COVID levels. To the extent that further extensions or additional measures, such as student loan forgiveness or a further extension of the student loan payment moratorium, are implemented, it may continue to negatively impact our future student loan origination volume. In addition, in the past we have altered our credit strategy to defend against adverse credit consequences during recessionary periods, as we did following the outbreak of COVID-19. In the future, our loan origination volume and our resulting loan balances, and any positive cash flows thereof, could also be lower based on strategic decisions to tighten our credit standards. See Key Factors Affecting Operating Results — Industry TrendsResults—Student Loan Relief”.
As a bank holding company, we are subject to regulatory capital and General Economic Conditionsliquidity rules issued by the Federal Reserve and other U.S. banking regulators, including the OCC and FDIC. Shortly after we closed the Bank Merger, we allocated $750 million in capital to SoFi Bank. We are required to manage our capital position to maintain sufficient capital to satisfy these regulatory rules and support our business activities, including the requirement to maintain minimum regulatory capital ratios in accordance with the Basel Committee on Banking Supervision standardized approach for U.S. banking organizations (U.S. Basel III). If the Federal Reserve finds that we are not “well-capitalized” or “well-managed”, we would be required to take remedial action to comply with all applicable capital and management requirements, which may contain additional limitations or conditions relating to our activities. Additionally, the applicable federal regulatory authority is authorized to determine, under
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TABLE OF CONTENTS” and “— Business Overview — COVID-19 Pandemic” for discussions of the impact of
certain measures taken in responsecircumstances relating to the COVID-19 pandemicfinancial condition of a bank or bank holding company, that the payment of dividends would be an unsafe or unsound practice and to prohibit payment thereof. As of June 30, 2022, our regulatory capital ratios exceeded the thresholds required to be regarded as a well-capitalized institution, and meet all capital adequacy requirements to which we are subject. There have been no events or conditions since June 30, 2022 that management believes would change the categorization. See Note 18 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on our loan origination volumes and uncertainties that exist with respect to future operations in light of the pandemic.regulatory capital requirements.
Our material commitments requiring, or potentially requiring, the use of capitalcash in future periods are primarily composed of:of the following:
warehouse facility borrowings, of $942.1 million, which primarily carry variable interest rates and have terms expiring through January 2030.2032. See Note 89 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional key terms;
revolving credit facility borrowings, of $498.2 million, which includes principal balance and variable interest, assuming (i) such interest remains unchanged, (ii) the borrowings are held to maturity, and (iii) interest is incurred at the rate for standard withdrawals in effect as of June 30, 2021.interest. See Note 89 for additional information;
convertible senior notes, which do not bear regular interest, and will mature in October 2026 unless earlier repurchased, redeemed or converted. See “Borrowings” below for additional information;
operating lease obligations, of $166.6 million, primarily composed of leases of office premises with terms expiring from 20212022 through 2030,2031, as well as operating leases associated with SoFi Stadium, which expire in 2040;
finance lease obligations, of $19.5 million, composed of our rights to certain physical signage within SoFi Stadium, which expire in 2040; and
the remaining commitment arising out of our agreement (which does not include the foregoing operating lease and finance lease obligations)obligations, but includes certain payments for which we are applying the short-term lease exemption) for the naming and sponsorship rights to SoFi Stadium, of $551.8 million, which pertain primarily to sponsorship and advertising opportunities related to the stadium itself, as well as the surrounding performance venue and planned retail district.
See Note 1415 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information on our SoFi Stadium arrangement, including a contingent matter associated with SoFi Stadium payments. payments; and
the remaining commitment related to a four-year cloud computing services arrangement that we executed in the fourth quarter of 2021.
As it relates to our securitization debt, the maturity of the notes issued by the various trusts occurs upon either the maturity of the loan collateral or full payment of the loan collateral held in the trusts, the timing of which cannot be reasonably estimated. Our own liquidity resources are not required to make any contractual payments on these borrowings, except in limited instancesour securitization borrowings.
We may require liquidity resources associated with our guarantee arrangements, as discussed below.
arrangements. We have a three-year obligation to FNMA on loans that we sell to FNMA, to repurchase any originated loans that do not meet FNMA guidelines, and we are required to pay the full initial purchase price back to FNMA. In addition, we make standard representations and warranties related to other student, personal and non-FNMA home loan transfers, as well as limited credit-related repurchase guarantees on certain such transfers. If realized, any of the repurchases would require the use of cash. See Other Arrangements”, as well as Note 1 and Note 1415 to the Notes to Unaudited Condensed Consolidated Financial Statements for further information on our guarantee obligations. We believe we have adequate liquidity to meet these expected obligations.
Our long-term liquidity strategy includes continuing to grow our SoFi bank deposit base, maintaining adequate revolving credit facilitywarehouse capacity (which we expect to decrease as a percentage of our total funding base over time), maintaining corporate debt and seeking additionalother sources of financing.financing, as well as effectively managing the capital raised through debt and equity transactions. Although our goal is to increase our cash flow from operations, there can be no assurance that our future operating plans will lead to improved operating cash flows.
We had unrestricted cash and cash equivalents of $461.9 million and $872.6$707.3 million as of June 30, 2021 and December 31, 2020, respectively.2022. We believe our existing cash and cash equivalents balance, investments in AFS debt securities, SoFi Bank deposits, available capacity under our revolving credit facility, (and expected extensions or replacements of the facility), together with additional warehouses or other financing we expect to be able to obtain at reasonable terms, and cash proceeds received from the Business Combination, will be sufficient to cover net losses, meet our existing working capital and capital expenditure needs, as well as our planned growth for at least the
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next 12 months. Our non-securitization loans also represent a key source of liquidity for us, and should be considered in assessing our overall liquidity. We also have relationships with whole loan buyers who we believe we will be able to continue to rely on to generate near-term liquidity. Securitization markets can also generate additional liquidity, albeit to a lesser extent, as it involves accessing a much less liquid securitization residual investment market, could result in worse
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execution as compared to whole loans sales, and in certain cases we are required to maintain a minimum investment due to securitization risk retention rules.
We received gross cash consideration from the Business CombinationBorrowings
Our borrowings as of $764.8 million, from which we made payments totaling $27.0 million during the six months ended June 30, 2021 for costs directly attributable2022 primarily included our loan and risk retention warehouse facilities, asset-backed securitization debt, revolving credit facility and convertible notes. A detailed description of each of our borrowing arrangements is included in Note 9 to the Notes to Unaudited Condensed Consolidated Financial Statements.
The amount of financing actually advanced on each individual loan under our loan warehouse facilities, as determined by agreed-upon advance rates, may be less than the stated advance rate depending, in part, on changes in underlying characteristics of the loans securing the financings. Each of our loan warehouse facilities allows the lender providing the funds to evaluate the market value of the loans that are serving as collateral for the borrowings or advances being made. As it relates to our current risk retention warehouse facilities, if the lender determines that the value of the collateral has decreased, the lender can require us to provide additional collateral or reduce the amount outstanding with respect to those loans (e.g., initiate a margin call). Our inability or unwillingness to satisfy the request could result in the termination of the facilities and possible default under our other loan funding facilities. In addition, a large unanticipated margin call could have a material adverse effect on our liquidity.
The amount owed and outstanding on our loan warehouse facilities fluctuates significantly based on our origination volume, sales volume, the amount of time it takes us to sell our loans, and the amount of loans being self-funded with cash. We may, from time to time, use surplus cash to self-fund a portion of our loan originations and risk retention in the case of securitization transfers.
We have various affirmative and negative financial covenants, as well as non-financial covenants, related to our warehouse debt and revolving credit facility, as well as our Series 1 Redeemable Preferred Stock. Additionally, we have compliance requirements associated with our convertible notes, and certain provisions of the arrangement could change in the event of a “Make-Whole Fundamental Change”, as defined in the indenture.
The availability of funds under our warehouse facilities and revolving credit facility is subject to, among other conditions, our continued compliance with the covenants. These financial covenants include, but are not limited to, maintaining: (i) a certain minimum tangible net worth, (ii) minimum cash and cash equivalents, and (iii) a maximum leverage ratio of total debt to tangible net worth. A breach of these covenants can result in an event of default under these facilities and allows the lenders to pursue certain remedies. Our subsidiaries are restricted in the amount that can be distributed to SoFi only to the extent that such distributions would cause the financial covenants to not be met.
In addition, pursuant to our amended and restated agreement related to our Series 1 Redeemable Preferred Stock, we are subject to the following financial covenants:
Tangible net worth to total debt ratio requirement, which excludes our warehouse, risk retention and securitization related debt;
Tangible net worth to Series 1 Redeemable Preferred Stock ratio requirement; and
Minimum excess equity requirements, where the measure of equity includes permanent equity and SoFi Technologies Redeemable Preferred Stock (exclusive of Series 1 Redeemable Preferred Stock), as applicable.
We were in compliance with all covenants.
Additionally, in October 2021, we closed on the issuance and sale of $1.2 billion aggregate principal amount of convertible senior notes, which do not bear regular interest, will mature in October 2026 (unless earlier repurchased, redeemed or converted) and will be convertible by the noteholders beginning in April 2026 under certain circumstances. We will settle conversions by paying or delivering, at our election, cash, shares of our common stock or a combination of cash and shares of our common stock, based on the applicable conversion rate(s). The convertible notes will be redeemable, in whole or in part, at our option at any time, and from time to time, beginning in October 2024 at a cash redemption price equal to the principal amount of the notes to be redeemed, plus accrued interest, if any. The conversion rate and conversion price will be subject to customary adjustments upon the occurrence of certain events. In addition, if certain corporate events that constitute a “Make-Whole Fundamental Change” (as defined in the indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time. In addition, calling any note for redemption will also constitute a Make-Whole Fundamental Change with respect to that note, in which case the conversion rate applicable to the conversion of that note will be increased in certain circumstances if it is converted after it is called for redemption. Therefore, redemption events and conversion events (to the extent we elect to cash settle) could require a material use of cash at the time of the event.
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Additionally, the convertible notes may incur special interest in the event of default, or additional interest if the Company has not satisfied certain reporting conditions or the convertible notes are not otherwise freely tradable, as such term is defined in the indenture. If special interest or additional interest is incurred on the convertible notes, it could require an additional use of cash.
In connection with the Business Combination. Additionally, we used a portionpricing of the funds forconvertible notes and with the repurchaseexercise by the initial purchasers of their option to purchase additional notes, which option was exercised, we entered into privately negotiated capped call transactions with certain redeemablefinancial institutions (the “Capped Call Transactions”). The Capped Call Transactions are expected to generally reduce the potential dilutive effect on the common stock from a shareholder for $150.0 million and for a special paymentupon any conversion of the notes and/or offset any cash payments we are required to Series 1 preferred stockholders for $21.2 millionmake in accordance withexcess of the Agreement. In addition, we received gross cash considerationprincipal amount of $1,225.0 millionthe converted notes, as the case may be.
The net proceeds from the PIPE Investment. The remainingconvertible debt issuance were $1.176 billion. We used $113.8 million of the net cash proceeds were utilized byto fund the Companycost of entering into the Capped Call Transactions. We allotted the remainder of the net proceeds (i) to help fund future strategicpay related expenses and capital needs, including repayment of $1.5 billion of loan warehouse facility debt in June 2021.(ii) for general corporate purposes.
Cash Flow and Liquidity Analysis
The following table provides a summary of cash flow data:
Six Months Ended June 30,
($ in thousands)20212020
Net cash provided by operating activities$82,608 $394,925 
Net cash provided by investing activities239,339 97,434 
Net cash used in financing activities(876,576)(286,403)
data during the periods indicated:
Six Months Ended June 30,
($ in thousands)20222021
Net cash provided by (used in) operating activities$(1,956,723)$82,608 
Net cash provided by (used in) investing activities(4,918)239,339 
Net cash provided by (used in) financing activities2,192,231 (876,576)
Cash Flows from Operating Activities
For the six months ended June 30, 2022, net cash used in operating activities of $2.0 billion stemmed from a net loss of $206.2 million and an unfavorable change in our operating assets net of operating liabilities of $2.0 billion, partially offset by a positive adjustment for non-cash items of $277.3 million. The change in operating assets net of operating liabilities was primarily a result of our loan origination and sales activities. We originated loans of $6.5 billion during the period and also purchased loans of $0.4 billion. These cash uses were largely offset by principal payments on loans of $1.2 billion and proceeds from loan sales of $3.6 billion.
For the six months ended June 30, 2021, net cash provided by operating activities wasof $82.6 million which stemmed from a net loss of $342.9 million that was positively adjusted for non-cash items of $317.6 million, and a favorable change in our operating assets net of operating liabilities of $107.9 million. The change in operating assets net of operating liabilities was primarily a result of our loan origination and sales activities. We originated loans of $5.6 billion during the period and also purchased loans of $149.9 million. These cash uses were offset by principal payments from memberson loans of $1.1 billion and proceeds from loan sales of $4.8 billion.
Cash Flows from Investing Activities
For the six months ended June 30, 2020,2022, net cash provided by operatingused in investing activities of $4.9 million was $394.9primarily attributable to proceeds of $76.0 million which stemmed from aour securitization investments, the aggregate net losscash acquired from the Technisys Merger and Bank Merger of $98.6 million that was decreased for non-cash items of $5.0$58.5 million, and a favorable change in operating assets netproceeds of operating liabilities of $498.5 million. The change in operating assets net of operating liabilities was primarily a result$37.4 million from sales, maturities and paydowns of our loan origination and sales activities. We originated loans of $5.2 billion during the period and also purchased certain loans of $36.8 million.investments in AFS debt securities. These sources were more than offset by net cash uses were offsetof $81.9 million related to loan activities, primarily driven by principal payments from memberscredit card loans, $50.0 million for purchases of $0.9 billionproperty, equipment and proceeds from loan salessoftware, which primarily included internally-developed software and purchased software, and cash uses of $4.7 billion.
Cash Flows from Investing Activities$45.0 million related to purchases of AFS debt securities.
For the six months ended June 30, 2021, net cash provided by investing activities wasof $239.3 million which was primarily attributable to proceeds from Apex of $107.5 million from the call on our equity method investment and $16.7 million from repayment of the outstanding principal balance on its related party notes, as well as proceeds of $141.9 million from our securitization investments. Lastly, we usedThese sources were partially offset by a cash use of $26.8 million for purchases of property, equipment and software, which primarily included internally-developed software, purchased software, and furniture and fixtures.
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Cash Flows from Financing Activities
For the six months ended June 30, 2020,2022, net cash provided by investingfinancing activities was $97.4 million, whichof $2.2 billion was primarily attributable to proceedsnet cash sources from our securitization investmentsSoFi Bank deposits of $143.0 million, partially offset by $8.8 million for purchases of property, equipment and software. We also used cash, net of cash acquired, of $32.3 million$2.5 billion. Additionally, our debt repayments related to our acquisitionslending activities of Galileo$5.0 billion, of which $4.8 billion were related to our warehouse facilities, were largely offset by proceeds from debt financing activities of $4.7 billion. Our payments of debt issuance costs were in the normal course of business and 8 Limited.reflective of our recurring debt warehouse facility activity, which involves securing new warehouse facilities and extending existing warehouse facilities. Finally, we used cashpaid redeemable preferred stock dividends of $4.2$20.0 million associated with issuancesand taxes related to RSU vesting of related party notes.
Cash Flows from Financing Activities$5.8 million.
For the six months ended June 30, 2021, net cash used in financing activities was $0.9 billion. We received proceeds from the Business Combination and PIPE Investment of $2.0 billion, and paid costs directly related to the Business Combination and PIPE Investment of $27.0 million. We received $3.8 billion of proceeds from debt financing activities related to our lending activities. These debt proceeds were more than offset by $6.4 billion of debt repayments, of which $5.7 billion were related to our warehouse facilities. Our payments of debt issuance costs were in the normal course of business and reflective of our
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recurring debt warehouse facility activity, which involves securing new warehouse facilities and extending existing warehouse facilities. We also paid taxes related to RSU vesting of $28.6 million, as well as redeemable preferred stock dividends of $20.0 million. Finally, we paid $282.9 million to repurchase redeemable common and preferred stock, of which $150.0 million related to redeemable common stock repurchased in conjunction with the Business Combination, and $0.5 million to repurchase common stock during the period.
ForOther Arrangements
We enter into arrangements in which we originate loans, establish an SPE and transfer loans to the six months ended June 30, 2020, net cashSPE, which has historically served as an important source of liquidity. We also retain the servicing rights of the underlying loans and hold additional interests in the SPE. When an SPE is determined not to be a VIE or when an SPE is determined to be a VIE but we are not the primary beneficiary, the SPE is not consolidated. In addition, a significant change to the pertinent rights of other parties or our pertinent rights, or a significant change to the ranges of possible financial performance outcomes used in financingour assessment of the variability of cash flows due to us, could impact the determination of whether or not a VIE is consolidated. VIE consolidation and deconsolidation may lead to increased volatility in our financial results and impact period-over-period comparability.
Historically, we have established personal loan trusts and student loan trusts that were created and designed to transfer credit and interest rate risk associated with the underlying loans through the issuance of collateralized notes and residual certificates. We hold a variable interest in the trusts through our ownership of collateralized notes in the form of asset-backed bonds and residual certificates in the trusts. The residual certificates absorb variability and represent the equity ownership interest in the equity portion of the personal loan trusts and student loan trusts.
We are also the servicer for all trusts in which we hold a financial interest. Although we have the power as servicer to perform the activities was $286.4 million. We received $5.6 billionthat most impact the economic performance of proceeds from debt financing activities, which were primarily attributablethe VIE, we do not hold a significant financial interest in the trusts and, therefore, we are not the primary beneficiary. Further, we do not provide financial support beyond our initial equity investment, and our maximum exposure to loss as a result of our involvement with nonconsolidated VIEs is limited to our lending activities. These debt proceeds were offset by $5.9 billioninvestment. For a more detailed discussion of debt repayments,nonconsolidated VIEs, including activity in relation to the establishment of which $5.3 billion were related to our warehouse facilities. Our paymentstrusts, the aggregate outstanding values of debt issuance costs were invariable interests and the normal coursedeconsolidation of business. We also paid taxes related to RSU vesting of $12.6 million. Also, we paid redeemable preferred stock dividends of $20.2 million and received proceeds of $24.9 million from a shareholder receivable.
Borrowings
Our borrowings primarily include our loan and risk retention warehouse facilities, asset-backed securitization debt and revolving credit facility. A detailed description of each of our borrowing arrangements is included inVIEs, see Note 85 to the Notes to Unaudited Condensed Consolidated Financial Statements.
The amount of financing actually advanced on each individual loan under our loan warehouse facilities, as determined by agreed-upon advance rates, may be less than the stated advance rate depending, in part, on changes in underlying loan characteristics of the loans securing the financings. EachAs a component of our loan warehouse facilities allows the lender providing the fundssale agreements, we make certain representations to evaluate the market valuethird parties that purchased our previously held loans, which includes FNMA repurchase requirements, general representations and warranties and credit-related repurchase requirements, all of the loans thatwhich are serving as collateral for the borrowings or advances being made. As it relates to our current risk retention warehouse facilities, if the lender determines that the value of the collateral has decreased, the lender can require us to provide additional collateral or reduce the amount outstanding with respect to those loans (e.g., initiatestandard in nature. We establish a margin call). Our inability or unwillingness to satisfy the request could result in the termination of the facilities and possible default under our other loan funding facilities. In addition, a large unanticipated margin call could have a material adverse effect on our liquidity.
The amount owed and outstanding on our loan warehouse facilities fluctuates significantlyrepurchase liability, which is based on our origination volume,historical experience and any current developments which would make it probable that we would buy back loans previously sold to third parties at the historical sales volume,price. Our credit-related repurchase requirements are assessed for credit losses. During the amountthree and six months ended June 30, 2022, we made repurchases of time it takes us to sell our loans,$5.8 million and the amount of loans being self-funded with cash. We may, from time to time, use surplus cash to self-fund a portion of our loan originations and risk retention in the case of securitization transfers.
Our debt warehouse facilities and revolving credit facility also generally require us to comply with certain operating and financial covenants and the availability of funds under these lending arrangements is subject to, among other conditions, our continued compliance$8.4 million, respectively, associated with these covenants. These financial covenants include, but are not limited to, maintaining: (i) a certain minimum tangible net worth, (ii) minimum cash and cash equivalents, and (iii) a maximum leverage ratio of total debt to tangible net worth. A breach of these covenants can result in an event of default under these facilities and allows the lenders to pursue certain remedies. Our subsidiaries are restricted in the amount that can be distributed to SoFi only to the extent that such distributions would cause the financial covenants to not be met.
In addition, pursuant to our amended and restated Series 1 redeemable preferred stock agreement, we are subject to the following financial covenants:
Tangible net worth to total debt ratio, which excludes our warehouse, risk retention and securitization related debt;
Tangible net worth to Series 1 redeemable preferred stock ratio requirement; and
Minimum excess equity requirements, which measure includes redeemable preferred stock, exclusive of Series 1 redeemable preferred stock.
We were in compliance with all covenants asarrangements. As of June 30, 2021.2022 and December 31, 2021, we accrued liabilities of $4.8 million and $7.4 million, respectively, related to our estimated repurchase obligation.
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Financial Condition Summary
June 30, 20212022 compared to December 31, 20202021
Changes in the composition and balance of our assets and liabilities as of June 30, 20212022 compared to December 31, 20202021 were principally attributed to the following:
a decreasean increase of $555.0$230.5 million in cash and cash equivalents and restricted cash and restricted cash equivalents. See “Cash Flow and Liquidity Analysis” for further discussion of our cash flow activity;
107an increase of $3.0 million in investments in AFS debt securities, which we began purchasing during the third quarter of 2021, and was inclusive of an increase of $8.8 million attributable to the Golden Pacific acquisition assets;

TABLE OF CONTENTSan increase in total loans of $2.1 billion, which was primarily related to personal and student loans;
an increase in intangible assets of $196.5 million, of which $240.0 million was related to our two acquisitions during the first quarter of 2022, with a partially offsetting decrease attributable to amortization expense;
an increase in goodwill of $726.8 million related to our two acquisitions during the first quarter of 2022. See Note 2 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional information;
a decrease in securitization investments of $86.0 million, of which $76.0 million was related to cash receipts. There were no securitization investments made during the first half of 2022;
an increase in deposits of $2.7 billion, which was attributable to our launch of SoFi Bank during the first quarter of 2022;
an increase in deferred tax liabilities of $55.0 million, which was primarily attributable to the separately identifiable intangible assets acquired in the Technisys Merger;
a decrease of $1.9 billion$75.5 million in gross warehouse facility debt to support our originations during the current period, which was primarily enabled by proceeds received fromreflected the Business Combinationnet impact of $4.8 billion of cash repayments and PIPE Investment;$4.7 billion of cash borrowings; and
a declinedecrease of $250.0 million in liabilities related to the settlement in February 2021 of the Galileo seller note;
a decline of $350.5$153.7 million in liabilities related to gross securitization debt, which was settled with proceeds from related collateral repayments;
a net decrease in loans of $151.8 million, primarily stemming from originations of $5.6 billion, offset by principal payments and sales of $5.9 billion;
an increase in warrant liabilities of $199.4 million related to the assumption of SoFi Technologies Warrants and related fair value changes, partially offset by the reclassification of the Series H warrants to permanent equity classification in conjunction with the Business Combination;
a decrease in equity method investments of $107.5 million from Apex calling our investment;
a decrease in securitization investments of $89.2 million, primarily from collections outpacing new securitization investments in nonconsolidated personal and student loan VIEs; and
a decrease in related party notes receivable of $17.9 million, as Apex repaid their outstanding loans.repayments.
Critical Accounting Policies and Estimates
Our unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States. In preparing our unaudited condensed consolidated financial statements, we make judgments, estimates and assumptions that affect reported amounts of assets and liabilities, as well as revenues and expenses. We base our assumptions, judgments and estimates on historical experience and various other factors that we believe to be reasonable under the circumstances. The results involve judgments about the carrying values of assets and liabilities not readily apparent from other sources. Actual results could differ materially from these estimates under different assumptions or conditions. We regularly evaluate our estimates, assumptions and judgments, particularly those that include the most difficult, subjective or complex judgments and are often about matters that are inherently uncertain. See Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements for a summary of our significant accounting policies. The most significant judgments, estimates and assumptions relate to the critical accounting policies, which are summarized below and discussed in detail beginning on page 275 of the Proxy Statement/Prospectus.
Stock-based compensation: We account for stock-based compensation expense in accordance with the fair value recognition and measurement provisions of GAAP, which requires compensation cost for the grant-date fair value of stock-based awards to be recognized over the requisite service period. We account for forfeitures when they occur. The fair value of stock-based awards is determined on the grant date (or modification or acquisition date, as applicable) using appropriate valuation techniques.
Restricted Stock Units
Refer to the Proxy Statement/Prospectus for the methodology and inputs used to determine the value of our common stock for historical periods. For the period from January 7, 2021, the date on which we executed the Agreement, through May 28, 2021, the date the Business Combination closed, we determined the value of our common stock based on the observable daily closing price of SCH stock (ticker symbol “IPOE”) multiplied by the exchange ratio in effect for such transaction date. For periods subsequent to June 1, 2021, we determined the value of our common stock based on the observable daily closing price of SoFi Technologies stock (ticker symbol “SOFI”).
Performance Stock Units
In the second quarter of 2021, we granted performance stock units (“PSUs”), which are restricted common stock awards that vest upon the satisfaction of both service-based and performance-based conditions. The service-based condition for the PSUs generally is satisfied contemporaneously with the performance-based conditions. The performance-based conditions generally are satisfied upon achieving specified performance goals, such as the volume-weighted average closing price of our stock over a 90-trading day period (“Target Hurdles”) and, if we become a bank holding company, maintaining certain minimum standards applicable to bank holding companies. We record stock-based compensation expense for PSUs using the accelerated attribution method for each vesting tranche over the respective derived service period, and only if performance-based conditions are considered probable to be satisfied. We determine the grant-date fair value of PSUs utilizing a Monte Carlo simulation model, which relies on certain key
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assumptions, including expected stock price volatility, risk-free rate, dividend yield and the closing stock price at grant date. We estimate the volatility of common stock on the date of grant based on the historical volatility of comparable publicly-traded companies. The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of grant. Finally, we assume no dividend yield, as we have not historically paid, nor do we anticipate paying in the near future, dividends on our common stock.
Consolidation of variable interest entities
Fair value
Business combinations
We evaluate our critical accounting policies and estimates on an ongoing basis and update them as necessary based on changes in market conditions or factors specific to us. There have been no material changes in our significant accounting policies or critical accounting estimates during the first half of 2022. For a complete discussion of our significant accounting policies and critical accounting estimates, refer to our Annual Report on Form 10-K for the year ended December 31, 2021 within Note 1 to the Notes to Consolidated Financial Statements for a summary of our significant accounting policies and “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates”.
Recent Accounting Standards Issued, But Not Yet Adopted
See Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements.
Off-Balance Sheet Arrangements
We enter into arrangements in which we originate loans, establish an SPEStatements herein and transfer loans to the SPE, which has historically served as an important source of liquidity. We also retain the servicing rights of the underlying loans and hold additional interests in the SPE. When an SPE is determined not to be a VIE or when an SPE is determined to be a VIE but we are not the primary beneficiary, the SPE is not consolidated. In addition, a significant change to the pertinent rights of other parties or our pertinent rights, or a significant change to the ranges of possible financial performance outcomes used in our assessment of the variability of cash flows due to us, could impact the determination of whether or not a VIE is consolidated. VIE consolidation and deconsolidation may lead to increased volatility in our financial results and impact period-over-period comparability. See Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements in our Annual Report on Form 10-K for our VIE consolidation policy.
We established personal loan trusts and student loan trusts that were created and designed to transfer credit and interest rate risk associated with the underlying loans through the issuance of collateralized notes and residual certificates. We hold a variable interest in the trusts through our ownership of collateralized notes in the form of asset-backed bonds and residual certificates in the trusts. The residual certificates absorb variability and represent the equity ownership interest in the equity portion of the personal loan trusts and student loan trusts.
We are also the servicer for all trusts in which we hold a financial interest. Although we have the power as servicer to perform the activities that most impact the economic performance of the VIE, we do not hold a significant financial interest in the trusts and, therefore, we are not the primary beneficiary. Further, we do not provide financial support beyond our initial equity investment, and our maximum exposure to loss as a result of our involvement with nonconsolidated VIEs is limited to our investment. For a more detailed discussion of nonconsolidated VIEs, including activity in relation to the establishment of trusts, the aggregate outstanding values of variable interests and the deconsolidation of VIEs, see Note 4 to the Notes to Unaudited Condensed Consolidated Financial Statements.
As a component of our loan sale agreements, we make certain representations to third parties that purchased our previously held loans, which includes FNMA repurchase requirements, general representations and warranties and credit-related repurchase requirements, all of which are standard in nature and, therefore, do not constrain our ability to recognize a sale for accounting purposes. Pursuant to ASC 460, Guarantees, we establish a loan repurchase liability, which is based on historical experience and any current developments which would make it probable that we would buy back loans previously sold to third parties at the historical sales price. Our credit-related repurchase requirements are assessed for loss under ASC 326, Financial Instruments—Credit Losses. During the three and six monthsyear ended June 30, 2021, we made repurchases of $2.3 million and $3.6 million, respectively, associated with these arrangements. As of June 30, 2021 and December 31, 2020, we accrued liabilities of $7.2 million and $5.2 million, respectively, related to our estimated repurchase obligation.
We do not engage in any other off-balance sheet financing arrangements, as defined in Item 303(a)(4)(ii) of Regulation S-K.2021.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
In the normal course of business, we are subject to a variety of market-related risks whichthat can affect our operations and profitability. We broadly define these areas of risk as interest rate risk, credit risk, market risk, and counterparty risk.
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Historically, substantially all of our revenue and operating expenses were denominated in U.S.United States dollars. As a result of our acquisitions in the second quarter of 2020, which are further discussed in Note 2 to the Notes to Unaudited Condensed Consolidated Financial Statements, weWe may in the future be subject to increasing foreign currency exchange rate risk.risk with our recent acquisition of a foreign company. Foreign currency exchange rate risk is the risk that our financial position or results of operations could be positively or negatively
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impacted by fluctuations in exchange rates. ForExchange rate risk was not a material risk for the Company during the periods presented in the unaudited condensed consolidated financial statements, there would have been an immaterial impact on earnings if exchange rates were to have increased or decreased.presented.
Interest Rate Risk
We are subject to interest rate risk associated with our consolidated loans, securitization investments (including residual investments and asset-backed bonds), servicing rights, variable-rate debt, deposit accounts and variable-rate debt.investments in AFS debt securities. Our loan portfolio consists of personal loans, student loans and home loans, which are carried at fair value on a recurring basis, and credit cards, which are measured at amortized cost. The loans with variable interest rates are exposed to interest rate volatility, which impacts the amount of recognized interest income we recognize on our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss).income. Our securitization residual investments are carried at fair value, which is subject to changes in market value by virtue of the impact of interest rates on the market yield of the residual investments. The value and earnings of our asset-backed bonds, which are associated with our personal loans and student loans, have a converse relationship to the movement of interest rates. That is, as interest rates rise, bond values and earnings fall and vice versa. Lastly,Additionally, we are subject to interest rate risk on our variable-rate warehouse facilities and our revolving credit facility. Market interest rates may also drive the interest we offer to members on their deposits. Future funding activities may increase our exposure to interest rate risk, as the interest rates payable on such funding aremay be tied to one-monthSOFR or three-month LIBOR. These arrangements will also be subject to theanother representative alternative reference rate reform guidance, which is further discussed in Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements.rate.
Interest rate risk also occurs in periods where changes in short-term interest rates result in loans being originated with terms that provide a smaller interest rate spread above the financing terms of our warehouse facilities, which can negatively impact our realized net interest income.
Credit Risk
We are subject to credit risk, which is the risk of default that results from a borrower’s inability or unwillingness to make contractually required loan payments, inclusive of our credit card product, or declines in home loan collateral values. Generally, all loans sold into the secondary market are sold without recourse. For such loans, our credit risk is limited to repurchase obligations due to fraud or origination defects. For loans that were repurchased or not sold in the secondary market, we are subject to credit risk to the extent a borrower defaults and we are not able to fully recover the principal balance. We believe that this risk is mitigated through the implementation of stringent underwriting standards, strong fraud detection tools and technology designed to comply with applicable laws and our standards. In addition, we believe that this risk is mitigated through the quality of our loan portfolio. The weighted average origination FICO during the six months ended June 30, 2021 was 763.
Market Risk
We are exposed to the risk of loss to future earnings, values or future cash flows that may result from changes in market discount rates.rates or overall market conditions. We are exposed to such market risk directly through our investments in AFS debt securities, loans, servicing rights and securitization investments held on our unaudited condensed consolidated balance sheet, all of which are measured at fair value on a recurring basisbasis. Investments in AFS debt securities are valued utilizing quoted prices in actively traded markets or rely upon observable inputs other than quoted prices, dealer quotes in markets that are not active and implied pricing derived from new issuances of similar securities. The other assets mentioned are measured at fair value using a discounted cash flow methodology in which the discount rate represents an estimate of the required rate of return by market participants. The discount rates for our loans and securitization investments may change due to expected loan performance or changes in the expected returns of similar financial instruments available in the market. For our servicing rights, the discount rate is commensurate with the risk of the servicing asset cash flow, which varies based on the characteristics of the serviced loan portfolio. We are also exposed to market risk through our investments in equity securities, which are either measured at fair value using the net asset value practical expedient or which may have positive or negative adjustments that impact our results of operations resulting from observable price changes based on current market conditions.
Counterparty Risk
We are subject to risk that arises from our debt warehouse facilities, and interest rate risk hedging activities.activities, third-party custodians, and capped call options on our common stock. These activities generally involve an exchange of obligations with unaffiliated lenders or other companies,individuals or entities, referred to in such transactions as “counterparties”. If a counterparty werewas to default, we could potentially be exposed to reputational damage and financial loss if such counterparty werewas unable to meet its obligations to us. We manage this risk by selecting only counterparties that we believe to be financially strong, spreading the risk among manymultiple such counterparties, placing contractual limits on the amount of dependence on any single counterparty, and entering into netting agreements with the counterparties, as appropriate.
In accordance with Treasury Market Practices Group’s recommendation, we execute Securities Industry and Financial Markets Association trading agreements with all material trading partners. Each such agreement provides for an exchange of margin money should either party’s exposure exceed a predetermined contractual limit. Such margin requirements limit our overall counterparty exposure. The master netting agreements contain a legal right to offset amounts due to and from the same
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counterparty. Derivative assets in the Unaudited Condensed Consolidated Balance Sheets represent derivative contracts in a gain position net of loss positions with the same counterparty and, therefore, also represent our maximum counterparty credit risk. We incurred no losses due to nonperformance by any of our counterparties during the six months ended June 30, 2021. Our derivative liability position was $1,081 as2022. As of June 30, 2021. We did not have any2022, gross derivative asset and liability positions subject to master netting arrangements as of June 30, 2021.were $2.2 million and $25.7 million, respectively.
Also, inIn the case of our loan warehouse facilities, we are subject to risk if the counterparty chooses not to renew a borrowing agreement and we are unable to obtain financing to originate loans. With our loan warehouse facilities, we seek to mitigate this risk by ensuring that we have sufficient borrowing capacity with a variety of well-established counterparties to meet our funding needs. As of June 30, 2021,2022, we had total borrowing capacity under loan warehouse facilities of $5.9$7.1 billion, of which $0.6$1.4 billion was utilized. Refer to Note 89 to the Notes to Unaudited Condensed Consolidated Financial Statements for a listing of our loan warehouse facilities.
In the case of our call options on our common stock (referred to herein as the “Capped Call Transactions”), if the Capped Call Counterparties, which are financial institutions and initial purchasers of our convertible notes, are unable to meet their obligations under the contract, we may not be able to mitigate the dilutive effect on our common stock upon conversions of our convertible notes or offset any potential cash payments we may be required to make in excess of the principal amount of converted convertible notes.
We are also subject to counterparty risk associated with our use of third-party custodians to safeguard digital assets on behalf of our members. Refer to Note 1 to the Notes to Unaudited Condensed Consolidated Financial Statements under the section entitled “Safeguarding Asset and Liability” and to Part II, Item 1A. under “Regulatory, Tax and Other Legal Risks” for additional information on our counterparty risk as it relates to our digital assets product offering.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that such disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q and designed to ensure that information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the requisite time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
Changes in Internal Control over Financial Reporting
There have not been any changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the period covered by this Quarterly Report on Form 10-Q that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II – OTHER INFORMATION
Item 1. Legal Proceedings
In limited instances, the Company may be subject to a varietyThe information required by Item 103 of claims and lawsuitsRegulation S-K is included in the ordinary course of business. Regardless of the final outcome, defending lawsuits, claims, government investigations, and proceedings in which we are involved is costly and can impose a significant burden on management and employees, and there can be no assurances that we will receive favorable final outcomes.
Galileo Class Action Litigation. Galileo is a defendant in a putative class action, captioned as Richards, et. al v. Chime Financial, Inc., Galileo Financial Technologies and The Bancorp, Inc., Civil Action No. 4:19-cv-6864-HSG (N.D. Cal.), filed in the United States District Court for the Northern District of California in October 2019. Plaintiff asserts various claims against the defendants arising from an intermittent disruption in service experienced by certain holders of Chime Financial, Inc. (“Chime”) deposit accounts preventing them from accessing or using account funds for portions of time between October 16, 2019 and October 19, 2019. The parties have entered into a class action settlement agreement to resolve the claims in the action. In May 2021, the United States District Court Northern District of California granted a motion for final approval of the class action settlement. In June 2021, an appeal was filed to the final order approving the settlement in the United States Court of Appeals for the Ninth Circuit by a pro se putative class member. That appeal is pending. See Note 1415 to the Notes to Unaudited Condensed Consolidated Financial Statements for additional informationin Part I, Item 1 of this Quarterly Report on this matter.
The Consumer Financial Protection Bureau (the “CFPB”) is also conducting investigations into whether Chime deposit customers were harmed by Galileo in connection with the intermittent service disruption covering several time periods. We may in the future be subject to additional lawsuits and disputes. We are also involved in other claims, government investigations, and proceedings arising from the ordinary course of our business. Although the results of such lawsuits, claims, government investigations and proceedings cannot be predicted with certainty, we do not believe that the final outcome of these other matters will have a material adverse effect on our business, financial condition, or results of operations.
Juarez et al v. SoFi Lending Corp. SoFi Lending Corp. and SoFi (collectively, the “SoFi Defendants”) are defendants in a putative class action, captioned as Juarez v. Social Finance, Inc. et al., Civil Action No. 4:20-cv-03386-HSG, filed against them in the United States District Court for the Northern District of California in May 2020. Plaintiffs, who are conditional permanent residents or Deferred Access for Childhood Arrival (“DACA”) holders, allege that the SoFi Defendants engaged in unlawful lending discrimination in violation of 42 U.S.C. § 1981 and California Civil Code, § 51, et seq., through policies and practices by making such categories of applicants ineligible for loans or eligible only with a co-signer who is a United States citizen or lawful permanent resident. Plaintiffs further allege that the SoFi Defendants violated the Fair Credit Reporting Act, by accessing the credit reports of non-United States citizen loan applicants who hold green cards with a validity period of less than two years without a permissible purpose. As relief, Plaintiffs seek, on behalf of themselves and a purported class of similarly-situated non-United States citizen loan applicants, a declaratory judgment that the challenged policies and practices violate federal and state law, an injunction against future violations, actual and statutory damages, exemplary and punitive damages, and attorneys’ fees. The SoFi Defendants filed a motion to, among other things, dismiss Plaintiffs’ claims for failure to state a claim, and/or compel arbitration. By order dated April 12, 2021, the court dismissed Plaintiffs’ California Civil Code, § 51 claim without prejudice, and denied the SoFi Defendants’ motion to dismiss the remaining counts. The matter is now in discovery. We cannot reasonably estimate an amount of loss or range of possible loss associated with this matter.
SoFi Wealth Consent Agreement. We and the staff of the SEC Division of Enforcement have agreed in principle to an offer of settlement, without admitting or denying the SEC’s findings, which includes, among other things, a civil penalty of $300 thousand, to close a pending investigation of SoFi Wealth for alleged violations of Section 206(2) and Section 206(4) of the Investment Advisers Act and Rule 206(4)-7 thereunder by SoFi Wealth. The SEC staff’s allegations relate to actions undertaken by SoFi Wealth in April 2019 to rebalance certain holdings of unaffiliated exchange traded funds (“ETFs”) in clients’ automated investment advisory accounts with holdings of SoFi-branded ETFs which had lower operating expense ratios sponsored and managed by an affiliate of SoFi Wealth. In particular, although SoFi Wealth had disclosed to clients in its Form ADV that it could use affiliated ETFs, such as SoFi-branded ETFs, in the automated investment advisory accounts, the SEC staff alleges that SoFi Wealth also should have disclosed certain alleged conflicts of interest concerning use of the SoFi-branded ETFs: specifically that SoFi Wealth preferred to use the SoFi-branded ETFs, because SoFi expected to receive a marketing benefit from use of the SoFi-branded ETFs, and that the automated investment advisory accounts would be an important early source of assets in connection with the launch of the SoFi-branded ETFs.
The offer of settlement is subject to formal acceptance by the SEC and could change, and a final settlement cannot be assured. By its current terms, and without admitting or denying the SEC staff’s findings, SoFi Wealth would agree to the following: a censure, an order to cease-and-desist from future violations of Section 206(2), Section 206(4), and Rule 206(4)-7, a civil penalty of $300 thousand, and undertakings to review all relevant disclosure documents, to review SoFi Wealth’s
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compliance policies and to notify clients concerning the terms of the prospective order. The offer of settlement would not require any disgorgement to customers by SoFi Wealth. We do not believe such a resolution, if accepted by the SEC, would result in any material limitations on the ongoing business or operations of SoFi or SoFi Wealth.
In re Renren Inc. Derivative Litigation. On March 22, 2021, Social Finance was named as a newly added defendant in an Amended and Supplemental Consolidated Stockholder Derivative Complaint (the “Amended Complaint”) filed in an ongoing action pending in the Supreme Court of New York, captioned In re Renren, Inc. Derivative Litigation, Index No. 653564/2018. The plaintiffs, Hen Ren Silk Road Investments LLC, Oasis Investments II Master Fund Ltd., and Jodi Arama, allege that the Chairman and Chief Executive Officer of Renren, Inc. (“Renren”), Joseph Chen, and others, breached their fiduciary duties to Renren’s shareholders in connection with a transaction in which Renren spun off its holdings of Social Finance shares (as well as stock in other entities) to Oak Pacific Investments (“OPI”), an entity allegedly controlled by Mr. Chen. The Amended Complaint contains only one count against Social Finance. Specifically, the plaintiffs claim that Social Finance’s receipt of approximately 17 million of its own securities from OPI pursuant to a call option transfer during the pendency of the lawsuit constituted a fraudulent conveyance pursuant to D.C.L. Section 276 (as in effect in March 2019) that should be voided and set aside pursuant to D.C.L. Sections 278 and 279 (as effective in 2019), as well as unspecified compensatory damages. The Amended Complaint seeks, among other things, an order to impose a constructive trust over the SoFi shares transferred from Renren or the proceeds thereof, voiding and setting aside the call option transfer of approximately 17 million Social Finance shares as a fraudulent conveyance, and requiring Social Finance to pay over the value of the call option transfer. Social Finance has filed a motion to dismiss the Amended Complaint, which is pending before the Court. We cannot reasonably estimate an amount of loss or range of possible loss associated with this matter, although because of indemnification obligations due to us, we believe the probability of loss to be remote. The shares reported herein are consistent with the Amended Complaint and are not adjusted for the effect of the Business Combination.10-Q.
Item 1A. Risk Factors
In evaluating our company and our business, you should carefully consider the risks and uncertainties described below, together with the other information in this Quarterly Report on Form 10-Q, including our unaudited condensed consolidated financial statements and the related notes and in the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations”. The occurrence of one or more of the events or circumstances described in these risk factors, alone or in combination with other events or circumstances, may have a material adverse effect on our business, reputation, revenue, financial condition, results of operations andor future prospects, in which case the market price of our common stock could decline, and you could lose part or all of your investment. Unless otherwise indicated, referencereferences in this section and elsewhere in this Quarterly Report on Form 10-Q to our business being adversely affected, negatively impacted or harmed will include an adverse effect on, or a negative impact or harm to, our business, reputation, financial condition, results of operations, revenue andor our future prospects. The material and other risks and uncertainties summarized above in this Quarterly Report on Form 10-Q and described below are not intended to be exhaustive and are not the only ones we face. Additional risks and uncertainties not presently known to us or that we currently deem immaterial may also impair our business operations.business. This Quarterly Report on Form 10-Q also contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in the forward-looking statements as a result of a number of factors, including the risks described below. See the section titled “Cautionary Statement Regarding Forward-Looking Statements”.

Summary Risk Factors
Our business is subject to numerous risks and uncertainties, which illuminate challenges that we face in connection with the successful implementation of our strategy and the growth of our business. An investment in our securities involves a high degree of risk. You should carefully consider the risks described below before making an investment decision. Our business, prospects, financial condition or operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. The tradingThese risks are discussed more fully below and include, but are not limited to, risks related to:
Business, Financial and Operational Risks
our ability to successfully identify and address the risks and uncertainties we face;
demands on our resources, intense and increasing competition, and success of our business model (including future profitability);
legislative and regulatory policies and related actions that apply or may apply to us, particularly in connection with student loans or as a result of our operating a bank and as a bank holding company;
loss of one or more significant purchasers of our loans;
impact of the ongoing COVID-19 pandemic and macroeconomic factors, including regulatory responses, increasing inflation, supply shortages and economic uncertainty;
Risks related to Market and Interest Rates
cost and availability of funding in the capital markets and fluctuations in interest rates;
higher than expected payment speeds of loans or longer holding periods of loans could negatively impact our returns as the holder of the residual interests in securitization trusts;
transition away from the London Inter-Bank Offered Rate (“LIBOR”) as a benchmark reference and financial risks that cannot be eliminated by our hedging activities, which carry their own risks;
Risks related to Strategic and New Products
potential and recent acquisitions that could require significant attention, disrupt our business and adversely affect our financials;
failure to innovate or respond to evolving technological or other changes;
an increase in fraudulent activity;
failure of third party service providers or systems on which we rely;
increased business, economic and regulatory risks from continued expansion abroad, including as a result of the Technisys Merger;
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Credit Related Risks
worsening economic conditions, including increasing inflation and market volatility, the cyclical nature of our industry and ability to maintain expected levels of liquidity;
inability to make accurate credit and pricing decisions or effectively forecast our loss rates;
the discharge of student loans in certain circumstances;
failure of a third-party service provider to perform various functions related to the origination and servicing of loans;
failure of third-party home loan fulfillment partner to provide fulfillment services for home loans we originate;
risk of litigation by consumers related to non-qualified home loans;
Risks related to Funding and Liquidity
ability to retain, increase or secure new or alternative financing, including through deposits;
termination of one or more of our warehouse facilities on which we are highly dependent;
increases in member loan default rates or possibility of being required to repurchase loans or indemnify the purchaser of our loans;
ability to finance the receivables that we originate or other assets that we hold;
Regulatory, Tax and Other Legal Risks
exposure to evolving laws, rules, regulations and government enforcement policies, including an extension of the student loan payment moratorium or loan group, and potential enforcement actions, litigation, investigations, exams or inquiries or impairment of licenses;
ability to effectively mitigate risk exposure;
changes in business, economic or political conditions;
failure to comply with laws and regulations, including anti-corruption or privacy laws;
application of regulations and supervision under banking laws;
ability to efficiently protect our intellectual property rights;
failure to comply with open source licenses for open source software included in our or any of our subsidiaries’ platforms;
the risk that we are, or any of our subsidiaries is, determined to have been subject to registration as an investment company under the Investment Company Act;
Personnel and Business Continuity Risks
loss of key management members or key employees, or an inability to hire key personnel;
increased business continuity and cyber risks due to our primarily remote workforce;
natural disasters, power outages, telecommunications failures, man-made problems and similar;
employee misconduct;
Risk Management and Financial Reporting Risks
ability to establish and maintain proper and effective internal control over financial reporting and risk management processes and procedures;
changes in accounting principles generally accepted in the United States;
as a result of our business combination with a special purpose acquisition company, regulatory obligations may impact us differently than other publicly traded companies;
incorrect estimates or assumptions by management in connection with the preparation of our financial statements;
Information Technology and Data Risks
breach or violation of law by a third party on which we depend;
cyberattacks and other security breaches or disruptions of our systems or third-party systems on which we rely, including disruptions that may impact our ability to collect loan payments and maintain accurate accounts;
liabilities related to the collection, processing, use, storage and transmission of personal data;
Risks related to Ownership of Our Securities
volatility in the price of our common stock and future dilution of our stockholders;
possibility of securities could decline duelitigation, which is expensive and time consuming; and
failure to any of these risks, and, as a result, you may lose all or part of your investment. Certain statements in comply with Nasdaq continued listing standards.
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“Risk Factors” are forward-looking statements. See “Cautionary Note Regarding Forward-Looking Statements”.TABLE OF CONTENTS
Business, Financial and Operational Risks
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult for us to successfully identify and address the risks and uncertainties we face.
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult to evaluateidentify risks to our business and evaluate our future prospects. In particular, we have limited experience
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offering cash management, and investment services and technology solutions. In the first quarter of 2022, we acquired a bank charter and face risks as a result of our lack of experience operating a bank and as a bank holding company. We also acquired Technisys in the first quarter of 2022, which furthered our international expansion into Latin America and introduced new risks due to our limited history of operations in certain Latin American countries.
In addition to the recent events above, we face numerous challenges to our success, including our ability to:
increase or maintain the number, volume and types of, and add new features to, the loans we extend to our members as the market for loans evolves and as we face new and increasing competitive threats;
increase the number of members utilizing non-lending products, including our direct deposit feature, and maintain and build on the loyalty of existing members by increasing their use of new or additional products;
successfully maintain and enhance our diversified funding strategy, including through securitization financing from consolidated and nonconsolidated variable interest entities (“VIEs”),VIEs, whole loan sales, and debt warehouse facilities;facilities and deposits;
further establish, diversify and refine our cash management,checking and savings, investment and brokerage offerings to meet evolving consumer needs and preferences;
diversify our sources of revenue;revenue streams across our products and services;
favorably compete with other companies, including traditional and alternative technology-enabled lenders, financial service providers, broker dealers, and broker dealers;technology platform-as-a-service providers;
realize the benefits of operating a bank;
introduce new products or other offerings to meet the needs of our existing and prospective members or to keep pace with competitive lending, cash management,checking and savings, investment and other developments;
maintain or increase the effectiveness of our direct marketing, and other sales and marketing efforts;
successfully navigate economic conditions and fluctuations in the credit markets;markets, including inflation, rising interest rates, negative gross domestic product growth and economic uncertainty;
establish fraud prevention strategies that proactively identify threat vectors and mitigate losses;
defend our platform from information security vulnerabilities, cyberattacks or malicious attacks;
effectively manage the growth of our business;
effectively manage our expenses;
obtain debt or equity capital on attractive terms or at all;
successfully continue to expand internationally;
adequately respond to macroeconomic and other exogenous challenges, including the ongoing impacts from the COVID-19 pandemic;pandemic and the ongoing war in Ukraine; and
anticipate and react to changes in an evolving regulatory and political environment.
We may not be able to successfully address the risks and uncertainties we face, which could negatively impact our business, financial condition, results of operations, cash flows and future prospects.
We have a history of losses, and may not achieve profitability in the future.future, and there is no assurance that our revenue and business model will be successful.
OurWe have a history of net losses were $342.9 million and $98.6 million for the six months ended June 30, 2021 and 2020, respectively.losses. We may continue to incur net losses in the future, and such losses may fluctuate significantly from quarter to quarter. We will need to generate and sustain significant revenues for our business generally, and achieve greater scale and generate greater operating cash flows from our Financial Services segment, in particular, in future periods in order to achieve, maintain or increase our level of profitability. We intend to continue to invest in sales and marketing, technology, and new products and services in order to enhance our brand recognition and our value proposition to
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our members, and these additional costs will create further challenges to generating near termnear-term profitability. GeneralOur general and administrative expenses have increased, and we expect they may continue toalso increase to meet the increased compliance and other requirements associated with operating as a public company, operating a bank, and evolving regulatory requirements. In addition, we are acquiringSee “We recently acquired a national bank charter, and operatingbecame a bank may significantly increase our compliance costs. See “—We are acquiring a national bank,holding company, which is subject to regulatory approvals and other closing conditions, and, if consummated, the acquisition will subjectsubjects us to significant additional regulation”.
We are continuously refining our revenue and business model, which is premised on creating a virtuous cycle for our members to engage with more products across our platform, a strategy we refer to as the Financial Services Productivity Loop. There is no assurance that our revenue and business model or any changes to our revenue and business model to better compete with our competitors will be successful. Our efforts to grow our business may be more costly than we expect, and we may not be able to increase our revenue sufficiently to offset our higher operating expenses. We may continue to incur losses and not achieve future profitability or, if
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achieved, be unable to maintain such profitability, due to a number of reasons, including the risks described in this Quarterly Report on Form 10-Q, unforeseen expenses, difficulties, complications and delays, and other unknown events.
We have experienced rapid growth in recent years, including through the addition of new lines of business and into new geographies, which may place significant demands on our operational, risk management, sales and marketing, technology, compliance, and finance and accounting resources.
Our rapid growth in certain areas of our business in recent years, primarily within our Financial Services and Technology Platform segments, as well as operating as a bank holding company, has placed significant demands on our operational, risk management, sales and marketing, technology, compliance, and finance and accounting infrastructure, and has resulted in increased expenses, a trend that we expect to continue as our business is growing.grows. In addition, we are required to continuously develop and adapt our systems and infrastructure in response to the increasing sophistication of the consumer financial services market, evolving fraud and information security landscape, and regulatory developments, both domestically and internationally, relating to existing and projected business activities. Our future growth will depend, among other things, on our ability to maintain an operating platform and management system aptable to address such growth, on our ability to grow and optimize deposit balances, and will require us to incur significant additional expenses, expand our workforce and commit additional time from senior management and operational resources. We may not be able to manage supporting and expanding our operations effectively, and any failure to do so would adversely affect our ability to increase the scale of our business, generate projected revenue and control expenses.
There is no assurance that our revenue and business model will be successful.
We are continually refining our revenue and business model, which is premised on creating a virtuous cycle for our members to engage in more products across our platform, a strategy we refer to as the Financial Services Productivity Loop. There is no assurance that these efforts will be successful or that we will generate revenues commensurate with our efforts and expectations, or become profitable. We may be forced to make significant changes to our revenue and business model to compete with our competitors’ offerings, and even if such changes are undertaken, there is no guarantee that they will be successful. Additionally, we will likely be required to hire, train and integrate qualified personnel to meet and further our business objectives, and our ability to successfully do so is uncertain.
Our results of operations and future prospects depend on our ability to retain existing members and attract new members. We face intense and increasing competition and, if we do not compete effectively, our competitive positioning and our operating results will be harmed.
We refer to our customers as “members”. We define a member as someone who has a lending relationship with us viathrough origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. We operate in a rapidly changing and highly competitive industry, and our results of operations and future prospects depend on, among others:
the continued growth of our member base;
our ability to monetize our member base, including through the use of additional products by our existing members;
our ability to acquire members at a lower cost; and
our ability to increase the overall value to us of each of our members while they remain on our platform (which we refer to as a member’s lifetime value).
We expect our competition to continue to increase, as there are generally no substantial barriers to entry to the markets we serve. In addition to established enterprises, we may also face competition from early-stage companies attempting to capitalize on the same, or similar, opportunities as we are. Some of our current and potential competitors have longer operating histories, particularly with respect to our financial services products, significantly greater financial, technical, marketing and other resources and a larger customer base than we do. This allows them among others, to potentially offer more competitive pricing or other terms or features, a broader range of financial products, or a more specialized set of specific products or services, as well as respond more quickly than we can to new or emerging technologies and changes in member preferences. Our existing or future competitors may develop products or services that are similar to our products and services or that achieve greater market acceptance than our products and services. This could attract newcurrent or potential members away from our services and reduce our market share in the future. Additionally, when new competitors seek to enter our markets, or when existing market participants seek to increase their market share, these competitors sometimes undercut, or otherwise exert pressure on, the pricing terms prevalent in that market, which could adversely affect our market share and/or our ability to capitalize on new market opportunities.
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We currently compete at multiple levels with a variety of competitors, including:
other personal loan, student loan refinancing, in-school student loan and home loanmortgage lenders, including traditionalother banks and other non-bank financial institutions, as well as credit card issuers, that can offer more competitive interest rates or terms;
traditional banks and other non-bank financial institutions, for cash management accounts likeour checking and savings accounts;
rewards credit cards provided by other financial institutions, for our SoFi Money;Credit Card;
other brokerage firms, including online or mobile platforms, and technology and other companies for investment accounts inour SoFi Invest;Invest accounts;
other technology platforms for the enterprise services we provide, such as technology platform servicesproducts and solutions via our subsidiary, Galileo;Galileo and Technisys;
with other content providers for subscribers to our financial services content, including content from alternative providers available to our subscribers through our Lantern Credit service, which is an independenta financial services aggregator providing marketplace lending products, and various enterprise partnerships; and
other financial services firms offering leading employers a comprehensive platform for employees to build financial well-being through student loan and 529 educational plan contributions, educational tools, and financial resources, all of which we provide through SoFi at Work.
We compete with traditional banks for many of the services we offer in our Financial Services segment. Because we do not currently control a bank or a bank holding company, we are subject to regulation by a variety of state and federal regulators across our products and services and we rely on third-party banks to provide banking services to our members. This regulation by federal, state and local authorities increases our compliance costs, particularly for our lending business, as we navigate multiple regimes with different examination schedules and processes, varying disclosure requirements, and at times conflicting consumer protection laws. In addition, our ability to compete may be hampered in certain states where the amount of interest we are permitted to charge consumers is capped and we are consequently unable to make loans to all the consumers that we believe may be qualified but to whom we cannot offer the appropriate risk-adjusted margin. See “Management’s Discussion and Analysis of Financial Condition and Results of OperationsExecutive Overview” for a summary of the additional measures required in our efforts to acquire a national bank.
We believe that our ability to compete depends upon many factors both within and beyond our control, including, among others, the following:
the size, diversity and activity levels of our member base;
our ability to introduce successful new products and services, or to iterate and innovate on existing products or services to satisfy evolving member preferences or to keep pace with market trends;
our ability to diversify our revenue streams across our products and services;
the timing and market acceptance of our products and services, including developments and enhancements to those products and services, offered by us and our competitors;
member service and support efforts;
selling and marketing and promotional efforts;
the ease of use, performance, price and reliability of solutions developed either by us or our competitors;
our ability to attract and retain talent;
changes in economic conditions, regulatory and policy developments;
our ability to successfully acquireoperate a national bank, subsidiary;grow deposits and realize the potential benefits to our members;
our ability to successfully execute on the Financial Services Productivity Loop and our other business plans;
general credit markets conditions and their impact on our liquidity and ability to access funding;
the ongoing impact of the COVID-19 pandemic and related developments on the lending and financial services markets we serve; and
our brand strength relative to our competitors.
Our current and future business prospects demand that we act to meet these competitive challenges but, in doing so, our revenues and results of operations could be adversely affected if we, for example, increase marketing or other expenditures or make new expenditures in other expenditures.areas. Competitive pressures could also result in us reducing the annual percentage rate on the loans we originate,
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incurring higher member acquisition costs, and could makeor making it more difficult for us to grow our loan originations in both number of loans and volume for new as well as existing members. All of the foregoing factors and events could adversely affect our business, financial condition, results of operations, cash flows and future prospects.
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We are acquiringrecently acquired a national bank and became a bank holding company, which is subject to regulatory approvals and other closing conditions, and, if consummated, the acquisition will subjectsubjects us to significant additional regulation.
We believe a national bank charter will improve our capital efficiency, provide funding resilience and regulatory clarity, and generate improved margins. In March 2021, we entered into an agreement to acquire Golden Pacific, Bancorp, Inc., a bank holding company, and its wholly-owned subsidiary, which is a national bank. We closed the Bank Merger in February 2022, after which we became a bank holding company and Golden Pacific Bank National Association,began operating as SoFi Bank.
As a national bank. The acquisitionbank holding company, we are subject to regulation, supervision and examination by the Federal Reserve, and SoFi Bank is subject to approval fromregulation, supervision and examination by the BoardOCC and the FDIC, as well as regulations issued by the Consumer Financial Protection Bureau (the “CFPB”). Federal laws and regulations govern numerous matters affecting us, including changes in the ownership or control of Governorsbanks and bank holding companies, maintenance of adequate capital and the financial condition of a financial institution, permissible types, amounts and terms of extensions of credit and investments, permissible nonbanking activities, the level of reserves against deposits and restrictions on dividend payments. The OCC possesses the power to issue cease and desist orders to prevent or remedy unsafe or unsound practices or violations of law by banks subject to their regulation, and the Federal Reserve System (the “Federal Reserve”)possesses similar powers with respect to bank holding companies. In general, the bank supervisory framework is intended to protect insured depositors and the Officesafety, soundness and stability of the ComptrollerU.S. financial system and not shareholders in depository institutions or their holding companies. In addition, due to the fact that SoFi and certain of the Currency (the “OCC”) under theits affiliates act as service providers to SoFi Bank, Holding Company Actwe are subject to audit standards for third-party vendors in accordance with OCC guidance and the National Bank Act, respectively, as well as other customary closing conditions, all of which we anticipate can be completedexaminations by the end of 2021. Our ability to obtain the requisite approvals for the acquisition depends on the bank regulators’ views of our capital levels, quality of management, and overall condition, in addition to their assessment of a variety of other factors, including our compliance with law. OCC.
In connection with applying for these approvals,approval to become a bank holding company, we have developed a financial and bank capitalization plan and may need to enhanceenhanced our governance, compliance, controls and management infrastructure and capabilities in order to be compliantensure compliance with all applicable regulations, which required, and operate to the satisfaction of the banking regulators, which may require substantial time, monetary and human resource commitments. If we are not successful in developing a financial and bank capitalization plan or enhancing, as needed, our governance, compliance, controls and management infrastructure and capabilities, our ability to obtain a national bank charter may be jeopardized.
Ultimately, if we are unable to obtain a national bank charter due to a failure to obtain the necessary regulatory approvals for the acquisition of Golden Pacific Bancorp, Inc. and its national bank subsidiary, Golden Pacific Bank, National Association, then our ability to improve our capital efficiency, funding resilience, margins, and our stock price, may be adversely affected. Our stock price may also decline to the extent that the current market price reflects a market assumption that we would obtain a national bank charter. In addition, we will have spent substantial time and resources, and would recognize substantial expenses in connection with the negotiation and documentation of a bank acquisition without realizing the expected benefits of obtaining a bank charter. Without a national bank charter, we would be required to continue to maintain state-specific licenses for certain of our consumer loans and financial services products.
Further, if the acquisition successfully closes and we do obtain a national bank charter through our ownership of Golden Pacific Bank, National Association, we will become subject to regulation, supervision and examination by the Federal Reserve as well as other federal bank regulators. Our efforts to comply with such additional regulation may require, substantial time, monetary and human resource commitments. If any new regulations or interpretations of existing regulations to which we are subject impose requirements on us that are impractical or that we cannot satisfy, our financial performance, and our stock price, may be adversely affected.
Should we successfully acquire a national bank charter through our ownership of Golden Pacific Bank, National Association or otherwise, Additionally, certain of our stockholders may need to comply with applicable federal banking statutes and regulations, including the Change in Bank Control Act and the Bank Holding Company Act. Specifically, stockholders holding 10.0% or more of our voting interests may be required to provide certain information and/or commitments on a confidential basis to, among other regulators, the Federal Reserve. This requirement may deter certain existing or potential stockholders from purchasing shares of our common stock, which may suppress demand for theour stock and cause the price to decline.
Finally, we intend to continue to explore other products for SoFi Bank over time, including SoFi debit cards, ACH, check and wire transaction services. Some of those products may require, or be deemed to require, additional data, procedures, partnerships, regulatory approvals, or capabilities that we have not yet obtained or developed. Should we fail to expand and evolve SoFi Bank products in a successful manner, or should these new products, or new regulations or interpretations of existing regulations, impose requirements on us that are cumbersome or that we cannot satisfy, our business may be materially and adversely affected.
Our future growth depends significantly on our branding and marketing efforts, and if our marketing efforts are not successful, our business and results of operations will be harmed.
We have dedicated and intend to continue to dedicate significant resources to marketing efforts. Our ability to attract members depends in large part on the success of these marketing efforts and the success of the marketing channels we use to promote our products. Our marketing channels include, but are not limited to, earned media through press and social media, as well as traditional mediaadvertising, such as the press, online affiliations, search engine optimization search engineand digital marketing, offline partnerships, preapprovedout-of-home, direct mailingsmail, lifecycle marketing and television and radio advertising.
While our goal remains to increase the strength, recognition and trust in our brand by increasing our member base and expanding our products and services, if any of our current marketing channels becomesbecome less effective, if we are unable to continue to use any of these channels, if the cost of using these channels was to significantly increaseincreases or if we are not successful in generating new channels, we may not be able to attract new members in a cost-effective manner or increase the activity of our existing members on our platform, including by using additional products or services we offer. If we are unable to recover
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our marketing costs through increases in the size, value or the overall number of loans we originate, or other productmember selection and utilization of other SoFi products such as SoFi Checking and Savings, SoFi Invest and SoFi Credit Card, it could have a material adverse effect on our business, financial condition, results of operations, cash flows and future prospects.
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Legislative and regulatory policies and related actions in connection with student loans could have a material adverse effect on our student loan portfolios.
In recent years, there has been increased focus by policymakers on outstanding student loans, including, among other things, on the total volume of outstanding loans and on the number of loans outstanding per borrower. In response, there has been discussion of potential legislative and regulatory actions and other possible steps to, among other things:
permit private education loans such as our refinanced student loan and in-school student loan products to be discharged in bankruptcy without the need to show undue hardship;
amend the federal postsecondary education loan programs, including to reduce interest rates on certain loans, to revise repayment plans, to implement loan forgiveness plans, to provide for refinancing of private education loans into federal student loans at low interest rates, to reduce or eliminate the Grad PLUS program (which authorizes loans that comprise a substantial portion of our student loan refinancing business) and to provide for refinancing of existing federally held student loans into new federal student loans at low interest rates;
require private education lenders to reform loan agreements to provide for income-based repayment plans and other government payment plans; and
make sweeping changes to the entire cost structure and financial aid system for higher education in the United States, including proposals to provide free postsecondary education.
As of the date of this Quarterly Report on Form 10-Q, theThe Biden administration has ordered a formal legal review of authorities that could be usedintroduced and continues to canceladvocate for student debt.loan debt forgiveness initiatives. Prominent politicians, including Senator Elizabeth Warren and Majority Leader Senator Chuck Schumer, have also advocated for executive action to forgive student loan debt. If student loans were forgiven or canceled in any meaningful scale, or if federal loan borrowers were permitted to refinance at lower interest rates, our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result. In particular, our student loan refinancing business within our Lending segment, which is our largest segment, would be materially and adversely affected. There has also been pressure on policymakers to address underlying factors that contributed to the current volume of outstanding student loans, such as the cost of higher education and the ability for additional methods by the federal government and other organizations to subsidize the same, such as through increased use of Pell grants in lieu of loans. Further, proposals to eliminate or amend Section 523(a)(8) of the Bankruptcy Code, which makes student loans presumptively non-dischargeable in bankruptcy, could make investorswhole loan purchasers less likely to purchase our student loans.loans, securitization investors less likely to purchase securities backed by our student loans or warehouse lenders less likely to lend against our student loans at attractive advance rates. If steps were taken to materially reduce future demand by students for student loan refinancing and in-school student loan products, our student loan originations would be materially and adversely affected. In addition, the ongoing uncertainty of whether steps will be taken to forgive student loan debt may be having an adverse effect on our demand as students may be waiting to refinance government loans until after action is taken. As a result of any material adverse effect to our Lending segment, our overall profitability, results of operations, financial condition, cash flows or future business prospects may be adversely affected. See “— COVID-19 Pandemic Risks — Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current student loan portfolios and our loan origination volume.
Negative publicity could result in a decline in our member growth or a loss of members, and impact our ability to compete for lending counterparties and corporate partners, and have a material adverse effect on our business, our brand and our results of operations.
We have invested significantly in our brand. We believe that maintaining and enhancing our brand identity is critical to our relationships with existingsuccess. Our ability to compete for, attract and maintain members, and partners, particularly lending counterparties, marketing partners and other corporate partners, and to our ability to attract new members and partners. Our ability to compete for and maintain members, lending counterparties and other corporate partners relies to a large extent on their trust in our business and the value of our brand. The failure or perceived failure to maintain our brand could adversely affect our brand value, financial condition and results of operations. Negative publicity can adversely affect our reputation and damage our brand, and may arise from many sources, including actual or alleged misconduct, errors or improper business practices by employees, employee claims of discrimination or harassment, product failures, existing or future litigation or regulatory actions, inadequate protection of consumer information, data breaches, matters affecting our financial reporting or compliance with SEC and Nasdaq listing requirements and media coverage, whether accurate or not. Negative publicity or allegations of unfavorable business practices, poor governance, or workplace misconduct can be rapidly and widely shared over social or traditional media or other means, and could reduce demand for our products, undermine the loyalty of our members and the confidence of our lending counterparties, impact our partnerships, reduce our ability to recruit and retain employees or lead to greater regulatory scrutiny of our operations. In addition, we and our officers, directors and/or employees have been, and may in the future be, named or otherwise involved in litigation or claims, including
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otherwise involved in litigation or claims, including employment-related claims such as workplace discrimination or harassment, which could result in negative publicity and/or adversely impact our business, even if we are ultimately successful in defending against such claims.
We may experience fluctuations in our quarterly operating results.
We may experience fluctuations in our quarterly operating results due to a number of factors, including changes in the fair values of our instruments (including, but not limited to, our loans and warrants assumed in connection with the Business Combination)loans), the level of our expenses, the degree to which we encounter competition in our markets, general economic conditions, the rate and credit market environment and our ability to raise our coupon rates along with rising interest rates, legal or regulatory developments, changing demographics, legislative or policy changes and the ongoing impact of the COVID-19 pandemic. In light of these factors, results for any period should not be relied upon as being indicative of performance in future periods.
We sell a significant percentage of our loans to a concentrated number of whole loan purchasers and the loss of one or more significant purchasers could have a negative impact on our operating results.
We sell a significant percentage of our personal loans, student loans and home loans to a concentrated number of whole loan purchasers. Our top five whole loan purchasers by total purchase price accounted for approximately 69% of the aggregate principal balance of our loans sold during the six months ended June 30, 2021. During the six months ended June 30, 2021, the two largest third-party buyers accounted for a combined 45% of our loan sales volume. See Note 14 to the Notes to Unaudited Condensed Consolidated Financial Statements included elsewhere in this Quarterly Report on Form 10-Q. There are inherent risks whenever a large percentage of a business is concentrated with a limited number of parties. It is not possible for us to predict the future level of demand for our loans by these or other purchasers. In addition, purchases of our loans by these purchasers have historically fluctuated and may continue to fluctuate based on a number of factors, some of which may be outside of our control, including economic conditions, the availability of alternative investments, changes in the or terms of the loans, loans offered by other entitiescompetitors and prevailing interest rates. If any of these purchasers significantly reducereduces the dollar amount of the loans they purchaseit purchases from us, we may be unable to sell those loans to another purchaser on favorable terms or at all, which may have a material adverse effect on our revenues, results of operations, liquidity and cash flows.
The accounting method for reflecting the convertible notes on our balance sheet, accruing interest expense for the convertible notes and reflecting the underlying shares of our common stock in our reported diluted earnings per share may adversely affect our reported earnings and financial condition.
In August 2020, the Financial Accounting Standards Board issued Accounting Standards Update (“ASU”) 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity (“ASU 2020-06”), which, among other things, simplifies the accounting for certain convertible instruments. We early adopted the provisions of ASU 2020-06 effective January 1, 2021.
In accordance with ASU 2020-06, the convertible notes we issued in October 2021 (the “notes”) are reflected as a liability on our consolidated balance sheets, with the initial carrying amount equal to the principal amount of the notes, net of issuance costs. The issuance costs were treated as a debt discount for accounting purposes, which will be amortized into interest expense over the term of the notes. As a result of this amortization, the interest expense that we expect to recognize for the notes for accounting purposes will be greater than the cash interest payments we will pay on the notes, which will result in lower reported earnings.
In addition, the shares underlying the notes will be reflected in our diluted earnings per share using the “if-converted” method. Under that method, if the conversion value of the notes exceeds their principal amount for a reporting period, then we will calculate our diluted earnings per share assuming that all of the notes were converted at the beginning of the reporting period and that we issued shares of our common stock to settle the excess. However, if reflecting the notes in diluted earnings per share in this manner is anti-dilutive, or if the conversion value of the notes does not exceed their principal amount for a reporting period, then the shares underlying the notes will not be reflected in our diluted earnings per share. The application of the if-converted method may reduce our reported diluted earnings per share, and accounting standards may change in the future in a manner that may adversely affect our diluted earnings per share.
The conditional conversion feature of the notes, if triggered, may adversely affect our financial condition.
Holders of notes may be entitled to convert the notes during specified periods at their option. If one or more holders elect to convert their notes, we may settle any converted principal through the payment of cash, which could adversely affect our liquidity.
The capped call transactions may affect the value of the notes and our common stock.
In connection with the issuance of the notes, we entered into privately negotiated capped call transactions with certain financial institutions (the “Capped Call Counterparties”). The capped call transactions are expected generally to reduce the
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potential dilutive effect on the common stock upon any conversion of the notes and/or offset any potential cash payments we are required to make in excess of the principal amount of converted notes, as the case may be, with such reduction and/or offset subject to a cap. In connection with establishing their initial hedges of the capped call transactions, the Capped Call Counterparties or their respective affiliates entered into various derivative transactions with respect to our common stock and/or purchased shares of our common stock concurrently with or shortly after the pricing of the notes.
In addition, the Capped Call Counterparties and/or their respective affiliates may modify their hedge positions by entering into or unwinding various derivatives with respect to our common stock and/or purchasing or selling our common stock or other securities of ours in secondary market transactions following the pricing of the notes and from time to time prior to the maturity of the notes (and are likely to do so following any conversion of the notes, any repurchase of the notes by us on any fundamental change repurchase date, any redemption date or any other date on which the notes are retired by us, in each case if we exercise the relevant election to terminate the corresponding portion of the capped call transactions). This activity could also cause or avoid an increase or a decrease in the market price of our common stock or the notes. The potential effect, if any, of these transactions and activities on the market price of our common stock or the notes will depend, in part, on market conditions and cannot be ascertained at this time. Any of these activities could adversely affect the value of our common stock.
We are subject to counterparty risk with respect to the capped call transactions, and the capped call transactions may not operate as planned.
The Capped Call Counterparties are financial institutions or affiliates of financial institutions, and we will be subject to the risk that any or all of them might default under the capped call transactions. Our exposure to the credit risk of the Capped Call Counterparties will not be secured by any collateral. Global economic conditions have, from time to time, resulted in the actual or perceived failure or financial difficulties of many financial institutions. If a Capped Call Counterparty becomes subject to insolvency proceedings, we will become an unsecured creditor in those proceedings with a claim equal to our exposure at that time under our transactions with that Capped Call Counterparty. Our exposure will depend on many factors, but, generally, an increase in our exposure will be correlated with increases in the market price or the volatility of our common stock. In addition, upon a default by a Capped Call Counterparty, we may suffer more dilution than we currently anticipate with respect to our common stock. We can provide no assurances as to the financial stability or viability of any Capped Call Counterparty.
In addition, the capped call transactions are complex, and they may not operate as planned. For example, the terms of the capped call transactions may be subject to adjustment, modification or, in some cases, renegotiation if certain corporate or other transactions occur. Accordingly, these transactions may not operate as we intend if we are required to adjust their terms as a result of transactions in the future or upon unanticipated developments that may adversely affect the functioning of the capped call transactions.
Market and Interest Rate Risks
Our business and results of operations may be adversely affected by the financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
General economic, political, social and health conditions in the U.S. and in countries abroad affect our business. Uncertainty in the macroeconomic environment and associated global economic conditions, as well as geopolitical disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect the buying patterns of our members and prospective members or reduce the credit quality of our members.
In particular, markets in the U.S. or abroad may be affected by the level and volatility of interest rates, availability and market conditions of financing, unexpected changes in gross domestic product, economic growth or its sustainability, inflation, supply chain disruptions, consumer spending, employment levels, labor shortages, wage stagnation, federal government shutdowns, developments related to the U.S. federal debt ceiling, energy prices, home prices, commercial property values, bankruptcies, a default by a significant market participant or class of counterparties, fluctuations or other significant changes in both debt and equity capital markets and currencies, liquidity of the global financial markets, the growth of global trade and commerce, trade policies, the availability and cost of capital and credit, disruption of communication, transportation or energy infrastructure and investor sentiment and confidence. Additionally, global markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including Russia’s invasion of Ukraine, terrorism or other geopolitical events. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise, could adversely affect our business, results of operations and financial condition, including capital and liquidity levels.
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Our business is sensitive to interest rates and interest rates are highly sensitive to many factors that are beyond our control, including global, domestic and local economic conditions and the policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. The Federal Reserve has increased interest rates four times in 2022 to date, most recently in late July, and has indicated that further hikes are likely if inflationary pressures remain elevated or intensify. Further increases to prevailing interest rates could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our loan portfolios and other interest-earning assets. These and other actions taken by the Federal Reserve, including additional and aggressive increases to the target range for the federal funds rate, balance sheet management, and lending facilities, and any exit or perceived exit from quantitative easing, and similar actions taken by other central banks, are beyond our control and difficult to predict. These actions affect interest rates, the value of financial instruments, increase the likelihood of a more volatile and appreciating U.S. dollar and affect other assets and liabilities and can impact our members. Sudden changes in monetary policy, for example in response to high inflation, could lead to financial market volatility, further increases in market interest rates, and a flattening or inversion of the yield curve. In addition, these actions combined with ongoing geopolitical instability, raise the risk of further periods of negative gross domestic product growth. Any such downturn, especially domestically and in the regions in which we operate, may adversely affect our asset quality, deposit levels, loan demand and results of operations.
Changes to existing laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, international trade, fiscal policy, climate change (including any required reduction of greenhouse gas emissions) and healthcare, may adversely impact U.S. or global economic activity and our members, our counterparties and our earnings and operations. A further slowdown in consumer demand could limit the ability of firms to pass on fast-rising costs for labor and other inputs, weighing on earnings and potentially leading to a deterioration in current market conditions. Significant fiscal policy changes and/or initiatives may also raise the federal debt, affect businesses and household after-tax incomes and increase uncertainty surrounding the formulation and direction of U.S. monetary policy and volatility of interest rates. Changes, or proposed changes, to certain U.S. trade and international investment policies, particularly with important trading partners (including China and the European Union) have in recent years negatively impacted financial markets. Actions taken by other countries, particularly China, to restrict the activities of businesses, could also negatively affect financial markets. An escalation of tensions could lead to further measures that adversely affect financial markets, disrupt world trade and commerce and lead to trade retaliation, including through the use of tariffs, foreign exchange measures or the large-scale sale of U.S. Treasury Bonds. For example, although we do not have operations in Ukraine or Russia, the ongoing war in Ukraine has led and could in the future lead to macroeconomic effects, including volatility in commodity prices and supply of energy resources, instability in financial markets, supply chain interruptions, political and social instability, as well as an increase in cyberattacks and espionage.
Any of these developments could adversely affect our business, our members, the value of our loan portfolios, our level of charge-offs and provision for credit losses, our capital levels, our liquidity and our results of operations.
We utilize a gain-on-sale origination model and, consequently, our business is affected by the cost and availability of funding in the capital markets.
In addition to the issuance of equity, historically we have funded our operations and capital expenditures through sales of our loans, secured and unsecured borrowing facilities and securitizations. We utilize a gain-on-sale origination model and, consequently, our earnings and financial condition are largely dependent on the price we can obtain for our products in the capital markets, which has been and may be negatively impacted by rising interest rates combined with longer periods during which we may hold loans on-balance sheet. These capital markets risks may be partially mitigated by the availability of bank deposits and other corporate cash (if any) to temporarily hold the loans on our balance sheet. However, this historically has not been our primary source of funding and can be impacted by a number of factors. Our ability to obtain financing in the capital markets depends, among other things, on our development efforts, business plans, operating performance, lending activities, and condition of, and our access to, the capital markets at the time we seek financing. The capital markets have recently and from time to time experienced periods of significant volatility, including volatility driven by the COVID-19 Pandemic Riskspandemic and the war in Ukraine. This volatility can dramatically and adversely affect financing costs when compared to historical norms or make funding unavailable at any cost. Additional factors that could make financing more expensive or unavailable to us include, but are not limited to, financial losses, events that have an adverse impact on our reputation, lawsuits challenging our business practices, adverse regulatory changes, changes in the activities of our business partners, events that have an adverse impact on the financial services industry generally, counterparty availability, negative credit rating actions with respect to our rated securities, corporate and regulatory actions, interest rate changes, general economic conditions, including changing expectations for inflation and deflation, and the legal, regulatory and tax environments governing funding transactions, including existing or future securitization transactions. If financing is difficult, expensive or unavailable, our business, financial condition, results of operations, cash flows and future prospects could be materially and adversely affected.
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Changing expectations for inflation and deflation and corresponding fluctuations in interest rates could decrease demand for our lending products and negatively affect loan performance, as well as increase certain operating costs, such as employee compensation.
There is particular uncertainty about the prospects for growth in the U.S. economy. A number of factors influence the potential uncertainty, including, but not limited to, rising government debt levels, prospective executive branch or Federal Reserve policy shifts, the withdrawal of government interventions in the financial markets, changing U.S. consumer spending patterns, and changing expectations for inflation and deflation that may impact interest rates. For example, the Federal Reserve has raised its benchmark interest rates four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates may decrease borrower demand for our lending products, even as inflation places pressure on consumer spending, borrowing and saving habits as consumers evaluate their prospects for future income growth and employment opportunities in the current economic environment, and as borrowers face uncertainty about the impact of rising prices on their ability to repay a loan. A change in demand for our lending products and any steps we may take to mitigate such change could impact our credit quality and overall growth. We have experienced lower demand for our home loans in a rising interest rate environment, as our historical demand has primarily resulted from refinancing, which is less attractive in a higher interest rate environment. Furthermore, inflationary and other economic pressure resulting in the inability of a borrower to repay a loan could translate into increased loan defaults, foreclosures and charge-offs and negatively affect our business, financial condition, results of operations, cash flows and future prospects.
Additionally, an inflationary environment combined with the tight labor market could make it more costly for us to attract or retain employees. In order to meet the compensation expectations of our prospective and current employees due to inflationary and other factors, we may be required to increase our operating costs or risk losing skilled workers to competitors.
Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.
Falling or low interest rates may have a negative impact on the demand for our SoFi Checking and Savings product. SoFi Checking and Savings provides members a digital banking experience that offers a variable annual percentage yield, which rate is at our discretion. If we are not able to offer a competitive interest rate on deposit accounts, demand for our SoFi Checking and Savings products may decrease, which may impact our ability to access a more cost-effective source of funding for our loans. Although we are currently in a rising interest rate environment, there is no guarantee we will remain so and in a falling or low interest rate environment, account holders and prospective account holders may be discouraged from using these products, which would adversely affect our business, financial condition, results of operations, cash flows and future prospects.
Higher than expected payment speeds of loans could negatively impact our returns as the holder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net revenue or the value of our residual interest holdings.
The rate at which borrowers prepay their loans can have a material impact on our net revenue and the value of our residual interests in securitization trusts. Prepayment rates and levels are subject to a variety of economic, social, competitive and other factors, including fluctuations in interest rates, availability of alternative financings, regulatory changes affecting the student loan market, the home loan market, consumer lending generally and the general economy, including changing expectations for inflation and deflation.
While we anticipate some variability in prepayment levels, extraordinary or extended increases or decreases in prepayment rates could materially affect our liquidity and net revenue. For example, when as a result of unanticipated prepayment levels, loans within a securitization trust amortize faster than originally contracted due to prepayments, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In such cases, our net revenue may decrease, inclusive of the diminished value of any retained residual interest by us in the trust.
Finally, rating agencies may place bonds on watch or change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the timing of the trust cash flows. Placing bonds on watch, changing ratings negatively, proposing or making changes to ratings methodology could: (i) affect our liquidity, (ii) impede our access to the securitization markets, (iii) require changes to our securitization structures, and (iv) raise or lower the value of the residual interests of our future securitization transactions.
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The transition away from LIBOR as a benchmark reference for interest rates may affect our cost of capital, or our liquidity, or expose us to borrower litigation or damage to the SoFi brand.
LIBOR has served as a global benchmark for determining interest rates on commercial and consumer loans, bonds, derivatives and numerous other financial instruments. Prior to December 31, 2021, we typically used USD LIBOR as the reference rate for the securities issued under certain of our securitizations (such as student loan securitizations), certain secured and unsecured financing facilities (such as the loan warehouse facilities, risk retention facilities and revolving credit facility), certain hedging arrangements, and our Series 1 Redeemable Preferred Stock dividends. LIBOR was set based on interest rate information reported by certain banks, which stopped reporting such information after 2021. After December 31, 2021, the ICE Benchmark Administration Limited (the “IBA”), the administrator of LIBOR, ceased publishing one-week and two-month USD LIBOR, in addition to certain other non-USD tenors. The IBA expects to continue to publish all remaining USD LIBOR tenors through June 30, 2023, with the overnight and 12-month tenors ceasing immediately thereafter and the one-month, three-month and six-month tenors becoming non-representative from that date. In March 2022, the Adjustable Interest Rate (LIBOR) Act was enacted at the federal level in the U.S., in which the Federal Reserve recommends benchmark replacement rates for residual exposures after June 2023 which continue to have no or insufficient fallback provisions. Uncertainty relating to the LIBOR calculation process, the valuation of LIBOR alternatives, and other economic consequences from the phasing out of LIBOR may adversely affect our results of operations, financial condition and liquidity.
In the fourth quarter of 2021, we began to use SOFR (the rate recommended by the Federal Reserve in conjunction with the Alternative Reference Rates Committee as the recommended risk-free reference rate for the United States) as the pricing index on all new variable-rate loan originations, and on new warehouse facility agreements and other financial instruments. We also continue to transition existing warehouse facility lines to SOFR or another representative alternative reference rate. Our derivative agreements are governed by the International Swap Dealers Association, which established a 2020 IBOR Fallbacks Protocol and supplement that became effective in January 2021, as well as additional subsequent supplements, to allow counterparties to modify legacy trades to reference amended standard definitions inclusive of the new fallback language. However, most of these legacy financial instruments do not include provisions clearly specifying a method for transitioning from LIBOR to an alternative benchmark rate, and it is not yet known how courts or regulators will view the transition away from LIBOR to an alternative benchmark rate. As a result, it is difficult to predict the impact that a cessation of LIBOR would have on the value and performance of our existing financial instruments.
As of the date of this filing, we have not modified any existing loan agreements with borrowers that use USD LIBOR. We expect to begin transitioning these agreements, along with continuing to transition other financial instruments, from USD LIBOR to SOFR or other representative alternative reference rates during 2022. Our loan agreements generally allow us to choose a new alternative reference rate based upon comparable information if the current index is no longer available.
The market transition away from LIBOR to an alternative reference rate is complex. We may incur significant expenses in implementing replacement reference rates for the calculation of interest rates under our loan agreements with borrowers, developing systems and analytics to successfully transition our risk management processes, and we may be subject to disputes or litigation with our borrowers over the appropriateness or comparability to LIBOR of the replacement reference rates or the interpretation or enforcement of certain fallback language in LIBOR-based products. The replacement reference rates could also result in a reduction in our interest income, which could have an adverse impact on our value, liquidity and results of operations. We may also receive inquiries and other actions from regulators in respect to our replacement of LIBOR with alternative reference rates.
These uncertainties regarding the possible cessation of LIBOR or their resolution could have a material adverse impact on our funding costs, net interest margin, loan and other asset values, asset-liability management strategies, and other aspects of our business and financial results.
We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which carry their own risks.
We have used, and may in the future use, financial instruments for hedging and risk management purposes in order to protect against possible fluctuations in interest rates, or for other reasons that we deem appropriate. In particular, we expect our interest rate risk to increase as our home loans business grows. However, any current and future hedges we enter into will not completely eliminate the risk associated with rising interest rates and our hedging activities may prove to be ineffective.
The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of correlation between the performance of the instruments used in the hedging strategy and any changes in interest rates, along with our ability to continuously recalculate, readjust and execute hedges in an efficient and timely manner. Therefore, though we may enter into transactions to seek to reduce risks, unanticipated changes may create a more negative consequence than if
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we had not engaged in any such hedging transactions. Moreover, for a variety of reasons, we may not seek to establish a perfect correlation between such hedging instruments and the instruments being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to risk of loss. Any failure to manage our hedging positions properly or inability to enter into hedging instruments under acceptable terms could affect our financial condition and results of operations.
Our financial condition and results of operations have been and may continue to be adversely impacted by the ongoing COVID-19 pandemic.
Occurrences of epidemics or pandemics, depending on their scale, may cause different degrees of disruption to the regional, state and local economies in which we offer our products and services. The ongoing COVID-19 pandemic has had and could continue to have a material adverse effect on the value, operating results and financial condition of our business.
The COVID-19 pandemic has caused substantial changes in consumer and student behavior, restrictions on business and individual activities and high unemployment rates, which have led to reducedas well as economic activity. Extraordinarydisruptions. In the initial stages of the COVID-19 pandemic, extraordinary actions taken by international, federal, state and local public health and governmental authorities to contain and combat the outbreak and spread of COVID-19 and variants thereof, in regions throughout the world, including travel bans, quarantines, “stay-at-home” orders, suspension of interest accrual and collections on certain federally-backed student loans, and similar mandates for many individuals and businesses to substantially restrict daily activities have led to a decreasedecreases in consumer activity generally.
While Although consumer activity has improved since the start of the pandemic and many government mandates to restrict daily activities have been lifted in the United States, recovery varies globally and the ongoing COVID-19 pandemic and its effects continue to evolve. Worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, the emergence of new variants and the reinstatement and subsequent lifting of restrictions and health and safety related measures in response to the emergence of new variants have contributed to the volatility of ongoing recovery. We are unable to predict the future path or impact of any global or regional COVID-19 resurgences, including existing or future variants, or other public health crises. The reinstatement and subsequent lifting of these measures may occur periodically, which could adversely affect our business, operations and financial condition, as well as the business, operations and financial conditions of our customers and partners. We are uncertain of the full effect the pandemic will have on the longer-term prospects for our business since the scope, duration and impact of the COVID-19 pandemic is unknown and evolving factors such as the extent and durationof any resurgences of the virus or emergence of new variants will impact the stability of economic slowdownrecovery and high unemployment rates attributablegrowth.
Macroeconomic factors indirectly related to the COVID-19 pandemic remain uncertain at this time, particularly as additional strains of the virus emerge and create potential challenges to vaccination efforts, a continued significant economic slowdown could have a substantial adverse effect onalso impacted our financial condition, liquidity and results of operations.
The COVID-19 pandemic has also had an impact on the behavior of existing and prospective university students seeking higher education. According to the National Student Clearinghouse, there has been a material decline in the number of students entering college in the class of 2024 as compared to the number of students in the class of 2023, which has contributed in part, and may continue to contribute, to a reduction in the volume and amount of the in-school loans we originate and student loans we refinance. Additionally, in response to the impacts of the COVID-19 pandemic, among other factors,business. For example, the Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that it currently plansfurther rate hikes may be expected in 2022, largely in response to continue a policy of maintainingincreasing inflation. Increased interest rates at historically low levels through the remainder of 2021 and in 2022. While low interests rates often increase immediatecould unfavorably impact demand for loan products, particularly variable-rate refinancing loan products, as we have observed with demand or our studenthome loan refinancing product, they also lock in low rates of interest for current students, which decreases demand for a refinanced student loan in the future.product. Additionally, demand for our student loan products in particular may continue to be impacted by legislative and regulatory actions,
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taken in response to the COVID-19 pandemic, as described in more detail in these risk factors. There have been, and may continue to be, other factors that put downward pressure on demand for our student loan products.
See “Management’s Discussion and Analysis of our Financial Condition and Results of Operations — Key Business Metrics and Results of Operations” for further discussion of the impact of the COVID-19 pandemic and macroeconomic conditions in recent periods on our business and operating results. The COVID-19 pandemic and itsany further deterioration in macroeconomic conditions, and their impact, may also have the effect of heightening many of the other risks described herein.
Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current loan portfolios and our loan origination volume.
Legislative and regulatory responses to the COVID-19 pandemic have had and could continue to have a significant impact on our student loan portfolios. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the Department of Education were suspended through September 30, 2020 and were further extended by a series of executive actionactions most recently through JanuaryAugust 31, 2022. The Department of Education indicatedThere is no guarantee that thisthe moratorium on student loan payments will not be the final extension of the payment and interest accrual suspension.further extended. Additionally, on March 25, 2020, the Department of Education also suspended collections most recently through August 31, 2022 and announced that private collection agenciesplans to give borrowers who were required to stop making outbound collection calls and sending letters or billing statements to borrowers in default on such federally held loans.before the start of the COVID-19 pandemic a fresh start by allowing them to reenter repayment in good standing. As a result of such forbearance measures and protections, borrowers with federally held student loans might lacklacked the incentive to refinance their student loans with us, which could negatively impactimpacted our business by reducing our loan origination volume.
Additionally, while the CARES Act applies only to loans owned by the Department of Education, several states have adopted various initiatives to suspend payment obligations for private student loan borrowers in those states and we have suspended payment obligations by our members and interest accrual on loans in response, where applicable. In addition, in April 2020, various restrictions around the servicing and collection of private education loans were enacted by certain states. We believe we are in compliance with all such restrictions.
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We also established a number of special hardship or forbearance plans, including: (i) student loan forbearance of payments for an initial 60 days with an optional 30-day extension available to members demonstrating continued need; (ii) personal loan forbearance of payments for an initial 30 days with an optional 30-day extension available to members demonstrating continued need; and (iii) home loan forbearance of payments consistent with FNMA servicing guidelines for an initial 90 days with possible extensions available to members demonstrating continued need. We discontinued enrollment in our COVID-19 forbearance programs, which were designed to be temporary in nature, for personal loans and student loans on March 31, 2021 and April 30, 2021, respectively. Subject to eligibility, members may participate in other customary hardship programs.TABLE OF CONTENTS
The various legislative and regulatory responses to the ongoing COVID-19 pandemic, particularly the mandatory suspension of payments and interest accrual on federally held loans as well as our own forbearance measuresthrough August 31, 2022, which could be further extended, are likely to assist our members, are likelycontinue to serve as a disincentive for borrowers to refinance their loans through our platform, thereby reducing our loan origination volume and negatively impacting our revenue. In addition, the ongoing COVID-19 pandemic has contributed to increasing pressure on policymakers to reduce or cancel student loans or accrued interest at a significant scale, which would further reduce demand for our student loan refinancerefinancing product and have a negative impact on our loan origination volume and revenue. For example, President Biden proposed $10,000 in forgiveness for federal student loan borrowers during his campaign and more recently in closed-door meetings with members of Congress, and the Justice Department and Department of Education are reviewing whether the Biden administration has the authority to cancel student loan debt or whether any wide scale student loan debt forgiveness must be achieved through legislation.
Although we are evaluatingcontinue to evaluate the ultimate impact of local, state and federal legislation and regulation, guidance and actions, future legislative, regulatory and executive actions, and the on-goingongoing impact of our own forbearance measures on our financial results, business operations and strategies, there is no guarantee that our estimates will be accurate or that any actions we take based on such estimates will be successful. Furthermore, we believe that the cost of responding to, and complying with, evolving laws and regulations, as well as any guidance from enforcement actions, will continue to increase, as will the risk of penalties and fines from any enforcement actions that may be imposed on our businesses. Our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result.
StrategicMarket and New ProductInterest Rate Risks
We haveOur business and results of operations may be adversely affected by the financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
General economic, political, social and health conditions in the past consummatedU.S. and from timein countries abroad affect our business. Uncertainty in the macroeconomic environment and associated global economic conditions, as well as geopolitical disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect the buying patterns of our members and prospective members or reduce the credit quality of our members.
In particular, markets in the U.S. or abroad may be affected by the level and volatility of interest rates, availability and market conditions of financing, unexpected changes in gross domestic product, economic growth or its sustainability, inflation, supply chain disruptions, consumer spending, employment levels, labor shortages, wage stagnation, federal government shutdowns, developments related to time wethe U.S. federal debt ceiling, energy prices, home prices, commercial property values, bankruptcies, a default by a significant market participant or class of counterparties, fluctuations or other significant changes in both debt and equity capital markets and currencies, liquidity of the global financial markets, the growth of global trade and commerce, trade policies, the availability and cost of capital and credit, disruption of communication, transportation or energy infrastructure and investor sentiment and confidence. Additionally, global markets may evaluate and potentially consummate, acquisitions, whichbe adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including Russia’s invasion of Ukraine, terrorism or other geopolitical events. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise, could require significant management attention, disrupt our business and adversely affect our business, results of operations and financial results.
Our success will depend, in part, on our ability to expand our business. In some circumstances, we may determine to do so through the acquisition of complementary assets, businessescondition, including capital and technologies rather than through internal development. For example, in April 2020, we acquired 8 Limited, an investment business in Hong Kong, and in May 2020, we acquired Galileo, a company that provides technology platform services to financial and non-financial institutions. The identification of suitableliquidity levels.
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acquisition candidates can be difficult, time-consumingOur business is sensitive to interest rates and costly,interest rates are highly sensitive to many factors that are beyond our control, including global, domestic and local economic conditions and the policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. The Federal Reserve has increased interest rates four times in 2022 to date, most recently in late July, and has indicated that further hikes are likely if inflationary pressures remain elevated or intensify. Further increases to prevailing interest rates could influence not only the interest we may not be able to successfully complete identified acquisitions. The risks we face in connection with acquisitions include:
diversion of management time and focus from operating our business to addressing acquisition integration challenges;
coordination of technology, product development, risk management and sales and marketing functions;
retention of employees from the acquired company, and retention of our employees who were attracted to us because of our smaller size or for other reasons;
cultural challenges associated with integrating employees from the acquired company into our organization;
integration of the acquired company’s accounting, management information, human resources and other administrative systems;
the need to implement or improve controls, procedures and policies at a business that prior to the acquisition may have lacked effective controls, information security safeguards, procedures and policies;
potential write-offs or impairments of intangible assets or other assets acquired in the acquisition;
liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, violations of laws, commercial disputes, tax liabilities and other known and unknown liabilities;
litigation or other claims in connection with the acquired company, including claims from terminated employees, customers, former stockholders or other third parties; and
geographic expansion exposes our business to known and unknown regulatory compliance risks including elevated risk factors for tax compliance, money laundering controls, and supervisory controls oversight.
Our failure to address these risks or other problems encountered in connection with our acquisitionsreceive on loans and investments could cause us to fail to realize the anticipated benefits of these acquisitions or investments, cause us to incur unanticipated liabilities and harm our business, generally. Future acquisitions could also result in dilutive issuances of our equity securities, the incurrence of debt, contingent liabilities, regulatory obligations to further capitalize our business, and goodwill and intangible asset impairments, any of which could harm our financial condition and negatively impact our stockholders. To the extent we pay the consideration for any future acquisitions or investments in cash, it would reduce the amount of cash availableinterest we pay on deposits and borrowings, but such changes could also affect (i) our ability to usoriginate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our loan portfolios and other interest-earning assets. These and other actions taken by the Federal Reserve, including additional and aggressive increases to the target range for the federal funds rate, balance sheet management, and lending facilities, and any exit or perceived exit from quantitative easing, and similar actions taken by other purposes.
Galileo depends oncentral banks, are beyond our control and difficult to predict. These actions affect interest rates, the value of financial instruments, increase the likelihood of a small number of clients, the loss or disruptions in operations of any of which could have a material adverse effect on its businessmore volatile and financial results,appreciating U.S. dollar and negativelyaffect other assets and liabilities and can impact our members. Sudden changes in monetary policy, for example in response to high inflation, could lead to financial resultsmarket volatility, further increases in market interest rates, and a flattening or inversion of the yield curve. In addition, these actions combined with ongoing geopolitical instability, raise the risk of further periods of negative gross domestic product growth. Any such downturn, especially domestically and in the regions in which we operate, may adversely affect our asset quality, deposit levels, loan demand and results of operations.
In May 2020, we completedChanges to existing laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, international trade, fiscal policy, climate change (including any required reduction of greenhouse gas emissions) and healthcare, may adversely impact U.S. or global economic activity and our acquisitionmembers, our counterparties and our earnings and operations. A further slowdown in consumer demand could limit the ability of Galileofirms to pass on fast-rising costs for a purchase price of $1.2 billion. During the six months ended June 30, 2021, our Technology Platform segment consisted entirely of net revenues from Galileo, which accounted for 21% of our consolidated total net revenue. Galileo’s clients are highly concentrated, with its five largest clients contributing approximately 67% of the total net revenue within the Technology Platform segment during the six months ended June 30, 2021, which represented approximately 14% of our consolidated total net revenue for the period then ended. There are inherent risks whenever a large percentage of net revenue is concentrated with a limited number of customers, including the loss of any one or more of those clients as a result of bankruptcy or insolvency proceedings involving the client, the loss of the clientlabor and other inputs, weighing on earnings and potentially leading to a competitor, harmdeterioration in current market conditions. Significant fiscal policy changes and/or initiatives may also raise the federal debt, affect businesses and household after-tax incomes and increase uncertainty surrounding the formulation and direction of U.S. monetary policy and volatility of interest rates. Changes, or proposed changes, to that client’s reputation or financial prospects or other reasons. In addition, disruptions incertain U.S. trade and international investment policies, particularly with important trading partners (including China and the operations of any of Galileo’s key clientsEuropean Union) have in recent years negatively impacted financial markets. Actions taken by other countries, particularly China, to restrict the past disruptedactivities of businesses, could also negatively affect financial markets. An escalation of tensions could lead to further measures that adversely affect financial markets, disrupt world trade and maycommerce and lead to trade retaliation, including through the use of tariffs, foreign exchange measures or the large-scale sale of U.S. Treasury Bonds. For example, although we do not have operations in Ukraine or Russia, the ongoing war in Ukraine has led and could in the future disrupt Galileo’slead to macroeconomic effects, including volatility in commodity prices and supply of energy resources, instability in financial markets, supply chain interruptions, political and social instability, as well as an increase in cyberattacks and espionage.
Any of these developments could adversely affect our business, our members, the value of our loan portfolios, our level of charge-offs and provision for credit losses, our capital levels, our liquidity and our results of operations.
We utilize a gain-on-sale origination model and, consequently, our business is affected by the cost and availability of funding in the capital markets.
In addition to the issuance of equity, historically we have funded our operations and these disruptionscapital expenditures through sales of our loans, secured and unsecured borrowing facilities and securitizations. We utilize a gain-on-sale origination model and, consequently, our earnings and financial condition are largely dependent on the price we can obtain for our products in the capital markets, which has been and may be negatively impacted by rising interest rates combined with longer periods during which we may hold loans on-balance sheet. These capital markets risks may be partially mitigated by the availability of bank deposits and other corporate cash (if any) to temporarily hold the loans on our balance sheet. However, this historically has not been our primary source of funding and can be impacted by a number of factors. Our ability to obtain financing in the capital markets depends, among other things, on our development efforts, business plans, operating performance, lending activities, and condition of, and our access to, the capital markets at the time we seek financing. The capital markets have recently and from time to time experienced periods of significant volatility, including volatility driven by the COVID-19 pandemic and the war in Ukraine. This volatility can dramatically and adversely affect financing costs when compared to historical norms or make funding unavailable at any cost. Additional factors that could be material andmake financing more expensive or unavailable to us include, but are not limited to, financial losses, events that have an adverse impact on our reputation, lawsuits challenging our business practices, adverse regulatory changes, changes in the activities of our business partners, events that have an adverse impact on the financial services industry generally, counterparty availability, negative credit rating actions with respect to our rated securities, corporate and regulatory actions, interest rate changes, general economic conditions, including changing expectations for inflation and deflation, and the legal, regulatory and tax environments governing funding transactions, including existing or future securitization transactions. If financing is difficult, expensive or unavailable, our business, financial condition, results of operations.
Demand for our products may decline if we do not continue to innovate or respond to evolving technological or other changes.
We operate in a dynamic industry characterized by rapidly evolving technology, frequent product introductions,operations, cash flows and competition based on pricingfuture prospects could be materially and other differentiators. We continue to explore new product offerings and may rely on our proprietary technology to make our platform available to members, to service members and to introduce new products, which both fosters innovation and introduces new potential liabilities and risks. For example, in March 2021, we launched our IPO investment center to allow members with a SoFi active Invest account to invest in initial public offerings, that we may underwrite through SoFi Securities. While this enables us to generate underwriting fees, it could also subject us to liability under the Securities Act of 1933, as amended (the “Securities Act”) for the contents of the prospectuses for the initial publicadversely affected.
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offerings that we underwrite, whichChanging expectations for inflation and deflation and corresponding fluctuations in interest rates could be material. In addition, we may increasingly rely on technological innovation as we introduce new types of products, expand our current products into new markets, and continue to streamline our platform. The process of developing new technologies and products is complex, and if we are unable to successfully innovate and continue to deliver a superior member experience, members’decrease demand for our lending products and negatively affect loan performance, as well as increase certain operating costs, such as employee compensation.
There is particular uncertainty about the prospects for growth in the U.S. economy. A number of factors influence the potential uncertainty, including, but not limited to, rising government debt levels, prospective executive branch or Federal Reserve policy shifts, the withdrawal of government interventions in the financial markets, changing U.S. consumer spending patterns, and changing expectations for inflation and deflation that may impact interest rates. For example, the Federal Reserve has raised its benchmark interest rates four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates may decrease borrower demand for our lending products, even as inflation places pressure on consumer spending, borrowing and saving habits as consumers evaluate their prospects for future income growth and employment opportunities in the current economic environment, and as borrowers face uncertainty about the impact of rising prices on their ability to repay a loan. A change in demand for our lending products and any steps we may take to mitigate such change could impact our credit quality and overall growth. We have experienced lower demand for our home loans in a rising interest rate environment, as our historical demand has primarily resulted from refinancing, which is less attractive in a higher interest rate environment. Furthermore, inflationary and other economic pressure resulting in the inability of a borrower to repay a loan could translate into increased loan defaults, foreclosures and charge-offs and negatively affect our business, financial condition, results of operations, cash flows and future prospects.
Additionally, an inflationary environment combined with the tight labor market could make it more costly for us to attract or retain employees. In order to meet the compensation expectations of our prospective and current employees due to inflationary and other factors, we may be required to increase our operating costs or risk losing skilled workers to competitors.
Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.
Falling or low interest rates may have a negative impact on the demand for our SoFi Checking and Savings product. SoFi Checking and Savings provides members a digital banking experience that offers a variable annual percentage yield, which rate is at our discretion. If we are not able to offer a competitive interest rate on deposit accounts, demand for our SoFi Checking and Savings products may decrease, and our growth and operationswhich may be harmed. The brokerage industry also competes on price, andimpact our ability to meetaccess a more cost-effective source of funding for our loans. Although we are currently in a rising interest rate environment, there is no guarantee we will remain so and in a falling or low interest rate environment, account holders and prospective account holders may be discouraged from using these products, which would adversely affect our business, financial condition, results of operations, cash flows and future prospects.
Higher than expected payment speeds of loans could negatively impact our returns as the demandholder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net revenue or the value of our customersresidual interest holdings.
The rate at which borrowers prepay their loans can have a material impact on our net revenue and the value of our residual interests in this respect could affect our ability to maintain demand for our productssecuritization trusts. Prepayment rates and services.
SoFi Securities is a participant in the Depository Trust Company’s settlement services. Broker-dealers that settle their own tradeslevels are subject to substantially more regulatory requirements than brokers that outsource these functions to third-party providers. Errors in performing settlement functions, including clerical, technologicala variety of economic, social, competitive and other errors relatedfactors, including fluctuations in interest rates, availability of alternative financings, regulatory changes affecting the student loan market, the home loan market, consumer lending generally and the general economy, including changing expectations for inflation and deflation.
While we anticipate some variability in prepayment levels, extraordinary or extended increases or decreases in prepayment rates could materially affect our liquidity and net revenue. For example, when as a result of unanticipated prepayment levels, loans within a securitization trust amortize faster than originally contracted due to prepayments, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In such cases, our net revenue may decrease, inclusive of the diminished value of any retained residual interest by us in the trust.
Finally, rating agencies may place bonds on watch or change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the handlingtiming of fundsthe trust cash flows. Placing bonds on watch, changing ratings negatively, proposing or making changes to ratings methodology could: (i) affect our liquidity, (ii) impede our access to the securitization markets, (iii) require changes to our securitization structures, and (iv) raise or lower the value of the residual interests of our future securitization transactions.
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The transition away from LIBOR as a benchmark reference for interest rates may affect our cost of capital, or our liquidity, or expose us to borrower litigation or damage to the SoFi brand.
LIBOR has served as a global benchmark for determining interest rates on commercial and consumer loans, bonds, derivatives and numerous other financial instruments. Prior to December 31, 2021, we typically used USD LIBOR as the reference rate for the securities could leadissued under certain of our securitizations (such as student loan securitizations), certain secured and unsecured financing facilities (such as the loan warehouse facilities, risk retention facilities and revolving credit facility), certain hedging arrangements, and our Series 1 Redeemable Preferred Stock dividends. LIBOR was set based on interest rate information reported by certain banks, which stopped reporting such information after 2021. After December 31, 2021, the ICE Benchmark Administration Limited (the “IBA”), the administrator of LIBOR, ceased publishing one-week and two-month USD LIBOR, in addition to censures, finescertain other non-USD tenors. The IBA expects to continue to publish all remaining USD LIBOR tenors through June 30, 2023, with the overnight and 12-month tenors ceasing immediately thereafter and the one-month, three-month and six-month tenors becoming non-representative from that date. In March 2022, the Adjustable Interest Rate (LIBOR) Act was enacted at the federal level in the U.S., in which the Federal Reserve recommends benchmark replacement rates for residual exposures after June 2023 which continue to have no or insufficient fallback provisions. Uncertainty relating to the LIBOR calculation process, the valuation of LIBOR alternatives, and other sanctions imposedeconomic consequences from the phasing out of LIBOR may adversely affect our results of operations, financial condition and liquidity.
In the fourth quarter of 2021, we began to use SOFR (the rate recommended by applicable regulatory authoritiesthe Federal Reserve in conjunction with the Alternative Reference Rates Committee as the recommended risk-free reference rate for the United States) as the pricing index on all new variable-rate loan originations, and on new warehouse facility agreements and other financial instruments. We also continue to transition existing warehouse facility lines to SOFR or another representative alternative reference rate. Our derivative agreements are governed by the International Swap Dealers Association, which established a 2020 IBOR Fallbacks Protocol and supplement that became effective in January 2021, as well as lossesadditional subsequent supplements, to allow counterparties to modify legacy trades to reference amended standard definitions inclusive of the new fallback language. However, most of these legacy financial instruments do not include provisions clearly specifying a method for transitioning from LIBOR to an alternative benchmark rate, and liabilityit is not yet known how courts or regulators will view the transition away from LIBOR to an alternative benchmark rate. As a result, it is difficult to predict the impact that a cessation of LIBOR would have on the value and performance of our existing financial instruments.
As of the date of this filing, we have not modified any existing loan agreements with borrowers that use USD LIBOR. We expect to begin transitioning these agreements, along with continuing to transition other financial instruments, from USD LIBOR to SOFR or other representative alternative reference rates during 2022. Our loan agreements generally allow us to choose a new alternative reference rate based upon comparable information if the current index is no longer available.
The market transition away from LIBOR to an alternative reference rate is complex. We may incur significant expenses in related lawsuitsimplementing replacement reference rates for the calculation of interest rates under our loan agreements with borrowers, developing systems and proceedings brought by transaction counterpartiesanalytics to successfully transition our risk management processes, and others. Any unsettled securities transactionswe may be subject to disputes or wrongly executed transactionslitigation with our borrowers over the appropriateness or comparability to LIBOR of the replacement reference rates or the interpretation or enforcement of certain fallback language in LIBOR-based products. The replacement reference rates could also result in a reduction in our interest income, which could have an adverse impact on our value, liquidity and results of operations. We may expose the broker dealer to adverse movementsalso receive inquiries and other actions from regulators in the prices of such securities.
An increase in fraudulent activity could lead to reputational damagerespect to our brand and material legal, regulatory and financial exposure (including fines and other penalties), and could reducereplacement of LIBOR with alternative reference rates.
These uncertainties regarding the use and acceptancepossible cessation of SoFi Money and SoFi Credit Card.
Financial institutions like us, as well as our members, colleagues, regulators, vendors and other third parties, have experienced a significant increase in fraudulent activity in recent years and will likely continue to be the target of increasingly sophisticated fraudsters and fraud rings in the future. This is particularly true for our newer products where we have limited experience evaluating customer behavior and performing tailored risk assessments, such as SoFi Money and SoFi Credit Card.
We develop and maintain systems and processes aimed at detecting and preventing fraudulent activity, which require significant investment, maintenance and ongoing monitoring and updating as technologies and regulatory requirements change and as efforts to overcome security and anti-fraud measures become more sophisticated. Despite our efforts, the possibility of fraudulentLIBOR or other malicious activities and human error or malfeasance cannot be eliminated entirely and will evolve as new and emerging technology is deployed, including the increasing use of personal mobile and computing devices that are outside of our network and control environments. Risks associated with each of these include theft of funds and other monetary loss, the effects of which could be compounded if not detected quickly. Indeed, fraudulent activity may not be detected until well after it occurs and the severity and potential impact may not be fully known for a substantial period of time after it has been discovered.
Fraudulent activity and other actual or perceived failures to maintain a product’s integrity and/or security has led to increased regulatory scrutiny and may lead to regulatory investigations and intervention (such as mandatory card reissuance), increased litigation (including class action litigation), remediation, fines and response costs, negative assessments of us and our subsidiaries by regulators and rating agencies, reputational and financial damage to our brand, and reduced usage of our products and services, all of whichtheir resolution could have a material adverse impact on our business.
Successful fraudulent activityfunding costs, net interest margin, loan and other related incidents related to the actual or perceived failures to maintain the integrityasset values, asset-liability management strategies, and other aspects of our processesbusiness and controls could negatively affect us, including harmingfinancial results.
We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which carry their own risks.
We have used, and may in the market perceptionfuture use, financial instruments for hedging and risk management purposes in order to protect against possible fluctuations in interest rates, or for other reasons that we deem appropriate. In particular, we expect our interest rate risk to increase as our home loans business grows. However, any current and future hedges we enter into will not completely eliminate the risk associated with rising interest rates and our hedging activities may prove to be ineffective.
The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of correlation between the performance of the effectiveness ofinstruments used in the hedging strategy and any changes in interest rates, along with our security measures or harming the reputation of the financial systemability to continuously recalculate, readjust and execute hedges in general, which could result in reduced use of our productsan efficient and services. Such events could also result in legislation and additional regulatory requirements. Although we maintain insurance, there can be no assurance that liabilities or lossestimely manner. Therefore, though we may incur will be covered under such policies or that the amount of insurance will be adequate.
We rely on third parties and their systemsenter into transactions to process transaction data and for settlement of funds on SoFi Money, and these third parties’ failureseek to perform these services adequately could materially and adversely affect our business.
To provide our cash management account and credit card and other products and services, we rely on third parties that we do not control, such as the payment card networks, our acquiring and issuing processors, the payment card issuers, various financial institution partners, systems like the ACH, and other partners. We rely on these third parties forreduce risks, unanticipated changes may create a variety of services, including the transmission of transaction data, processing of chargebacks and refunds, settlement of funds, and the provision of information and other elements of our services. In the event these third parties fail to provide these services adequately, including as a result of financial difficulty or insolvency, errors in their systems, outages or events beyond their control, or refuse to provide these services on terms acceptable to us or at all, and we are not able to find suitable alternatives, our business may be materially and adversely affected.more negative consequence than if
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SoFi Credit Card iswe had not engaged in any such hedging transactions. Moreover, for a relatively new product andvariety of reasons, we may not be successful inseek to establish a perfect correlation between such hedging instruments and the instruments being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to risk of loss. Any failure to manage our effortshedging positions properly or inability to promote its usage through marketingenter into hedging instruments under acceptable terms could affect our financial condition and promotion, or to effectively control the costsresults of such investments, bothoperations.
Our financial condition and results of which may materially impact our profitability.
Revenue growth for SoFi Credit Card is dependent on increasing the volume of members who open an account and on growing loan balances on those accounts. Weoperations have been investingand may continue to be adversely impacted by the ongoing COVID-19 pandemic.
Occurrences of epidemics or pandemics, depending on their scale, may cause different degrees of disruption to the regional, state and local economies in a number of new product initiatives to attract new SoFi Credit Card memberswhich we offer our products and capture a greater share of our members’ total spending and borrowings. There can be no assurance that our investments in SoFi Credit Card to acquire members, provide differentiated features and services and spur usage of our card will be effective. Further, developing our service offerings, marketing SoFi Credit Card in additional customer acquisition channels and forming new partnerships could have higher costs than anticipated,services. The ongoing COVID-19 pandemic has had and could adversely impact our results or dilute our brand. See — “Funding and Liquidity Risks —SoFi Credit Card is a relatively new product and any failurecontinue to execute our funding strategy for it could have a negative impactmaterial adverse effect on our business,the value, operating results and financial condition”.
We may continue to expand operations abroad where we have limited operating experience and may be subject to increased business, economic and regulatory risks that could adversely impact our financial results.
In April 2020, we undertook our first international expansion by acquiring 8 Limited, an investment business in Hong Kong. We may, in the future, pursue further international expansion of our business operations, either organically or through acquisitions, in new international markets where we have limited or no experience in marketing, selling and deploying our product and services. If we fail to deploy or manage our operations in these countries successfully, our business and operations may suffer. In addition, we are subject to a variety of risks inherent in doing business internationally, including:business.
political, social and/or economic instability;
risks related to governmental regulations in foreign jurisdictions, including regulations relating to privacy, and unexpectedThe COVID-19 pandemic has caused changes in regulatory requirementsconsumer and enforcement;
fluctuationsstudent behavior, as well as economic disruptions. In the initial stages of the COVID-19 pandemic, extraordinary actions taken by international, federal, state and local public health and governmental authorities to contain and combat the outbreak and spread of COVID-19 and variants thereof, including travel bans, quarantines, “stay-at-home” orders, suspension of interest accrual and collections on certain federally-backed student loans, and similar mandates for many individuals and businesses to substantially restrict daily activities led to decreases in currency exchange rates;
higher levelsconsumer activity generally. Although consumer activity has improved since the start of credit riskthe pandemic and fraud;
enhanced difficulties of integrating any foreign acquisitions;
burdens of complying with a variety of foreign laws;
reduced protection for intellectual property rights in some countries;
difficulties in staffing and managing global operations and the increased travel, infrastructure and legal compliance costs associated with multiple international locations and subsidiaries;
different regulations and practices with respectmany government mandates to employee/employer relationships, existence of workers’ councils and labor unions, and other challenges caused by distance, language, and cultural differences, making it harder to do business in certain international jurisdictions;
compliance with statutory equity requirements; and
management of tax consequences.
If we are unable to manage the complexity of global operations successfully, our financial performance and operating results could suffer.
Credit Risks
Worsening economic conditions cause our member default rates to increase and may result in decreased demand from institutional investors for our products, each of which could harm our operational results.
Uncertainty and negative trends in general economic conditionsrestrict daily activities have been lifted in the United States, recovery varies globally and the ongoing COVID-19 pandemic and its effects continue to evolve. Worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, the emergence of new variants and the reinstatement and subsequent lifting of restrictions and health and safety related measures in response to the emergence of new variants have contributed to the volatility of ongoing recovery. We are unable to predict the future path or impact of any global or regional COVID-19 resurgences, including significant tighteningexisting or future variants, or other public health crises. The reinstatement and subsequent lifting of credit markets, historicallythese measures may occur periodically, which could adversely affect our business, operations and financial condition, as well as the business, operations and financial conditions of our customers and partners. We are uncertain of the full effect the pandemic will have created a difficult environmenton the longer-term prospects for companiesour business since the scope, duration and impact of the COVID-19 pandemic is unknown and evolving factors such as the extent of any resurgences of the virus or emergence of new variants will impact the stability of economic recovery and growth.
Macroeconomic factors indirectly related to the COVID-19 pandemic have also impacted our business. For example, the Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in the financial services industry. Many factors, including factorsMarch 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that are beyondfurther rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates could unfavorably impact demand for loan products, particularly variable-rate refinancing loan products, as we have observed with demand or our control, may result in higher default rates by our members and decline in thehome loan product. Additionally, demand for our student loan products in particular may continue to be impacted by potentiallegislative and existing investors,regulatory actions, as described in more detail in these risk factors. There have been, and may continue to be, other factors that put downward pressure on demand for our loan products.
See “Management’s Discussion and Analysis of our Financial Condition and Results of Operations — Key Business Metricsand“—Results of Operations” for further discussion of the impact of the COVID-19 pandemic and macroeconomic conditions in recent periods on our business and operating results. The COVID-19 pandemic and any further deterioration in macroeconomic conditions, and their impact, may also have the effect of heightening many of the other risks described herein.
Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a detrimentalmaterial adverse effect on our current loan portfolios and our loan origination volume.
Legislative and regulatory responses to the COVID-19 pandemic have had and could continue to have a significant impact on our operating performancestudent loan portfolios. On March 27, 2020, the Coronavirus Aid, Relief, and liquidity. These factors include general economic conditions, disruptionsEconomic Security Act (“CARES Act”) was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the Department of Education were suspended through September 30, 2020 and were further extended by a series of executive actions most recently through August 31, 2022. There is no guarantee that the moratorium on student loan payments will not be further extended. Additionally, the Department of Education also suspended collections most recently through August 31, 2022 and announced plans to give borrowers who were in default before the credit markets, changesstart of the COVID-19 pandemic a fresh start by allowing them to reenter repayment in unemployment rates,good standing. As a result of such forbearance measures and protections, borrowers with federally held student loans lacked the levelincentive to refinance their student loans with us, which negatively impacted our business by reducing our loan origination volume.
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of consumerThe various legislative and business confidence, changes in consumer spending, as well as events such as natural disasters, public health crises, likeregulatory responses to the ongoing COVID-19 pandemic, actsparticularly the mandatory suspension of war, terrorismpayments and catastrophes.
Our Lending segment mayinterest accrual on federally held loans through August 31, 2022, which could be particularlyfurther extended, are likely to continue to serve as a disincentive for borrowers to refinance their loans through our platform, thereby reducing our loan origination volume and negatively impacted by worsening economic conditions that place financial stressimpacting our revenue. In addition, the ongoing COVID-19 pandemic has contributed to increasing pressure on our members resulting in loan defaultspolicymakers to reduce or charge-offscancel student loans or accrued interest at a higher-than-expected rate. If a loan charges off while we are still the owner, the loan either enters a collections process or is sold to a third-party collection agency in exchange for a fraction of the remaining amount payable to us. In either case, we will receive less than the full outstanding interest on and principal balance of the loan. Declining economic conditions may also lead to either decreasedsignificant scale, which would further reduce demand for our loans or demand for a higher yield on our loans,student loan refinancing product and consequently lower prices, from institutional investors on whom we rely for liquidity.
There can be no assurance that economic conditions will remain favorable for our business or that interest in purchasing our loans by financial institutions, will remain at current levels, or that default rates by our members will not increase. Reduced demand or lower prices for our products from institutional investors and increased default rates by our members may limit our access to capital, including debt warehouse facilities and securitizations, and negatively impact our profitability.
We operate in a cyclical industry. In an economic downturn, we may not be able to grow our lending business or maintain expected levels of liquidity, maintain historic loss rates and revenue growth.
The timing, severity, and duration of an economic downturn can have a significant negative impact on our ability to generate adequate revenueloan origination volume and to absorb expected and unexpected losses.revenue. For example, President Biden proposed $10,000 in making a decisionforgiveness for federal student loan borrowers during his campaign and more recently in closed-door meetings with members of Congress, and the Justice Department and Department of Education are reviewing whether the Biden administration has the authority to extend creditcancel student loan debt or whether any wide scale student loan debt forgiveness must be achieved through legislation.
Although we continue to a new or existing member, or determine appropriate pricing for a loan,evaluate the ultimate impact of local, state and federal legislation and regulation, guidance and actions, future legislative, regulatory and executive actions, and the ongoing impact of our decision strategies rely on robust data collection, including from third-party sources such as credit reporting agencies, proprietary scoring models, and market expertise. An economic downturn could place financial stressown forbearance measures on our members, potentially impactingfinancial results, business operations and strategies, there is no guarantee that our abilityestimates will be accurate or that any actions we take based on such estimates will be successful. Furthermore, we believe that the cost of responding to, make accurate credit assessments or lending decisions,and complying with, evolving laws and regulations, as well as our members’ willingnessany guidance from enforcement actions, will continue to use our products. Our ability to adapt in a mannerincrease, as will the risk of penalties and fines from any enforcement actions that balances future revenue production and loss management will be tested in a downturn. The longevity and severity of a downturn will also place pressure on lenders under our debt warehouses, whole loan purchasers and investors in our securitization trusts. Furthermore, long-term market disruptions could negatively impact the securitizations market. Although certain of our debt warehouses and whole loan sale agreements contain committed terms, there can be no assurance that our financing arrangements will remain available to us through any particular business cycle or be renewed on the same terms. The timing and extent of a downturn may also require us to change, postpone or cancel our strategic initiatives or growth plans to pursue shorter-term sustainability. The longer and more severe an economic downturn, the greater the potential adverse impact on us, which could be material.
If we do not make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be harmed, and the harm could be material.
In making a decision whether to extend credit to prospective or existing members, we rely upon data to assess our ability to extend credit within our risk appetite, our debt servicing capacity, and overall risk level to determine lending exposure and loan pricing. If the decision components, rapidly deteriorating macro-economic conditions or analytics are either unstable, biased, or missing key pieces of information, the wrong decisions will be made, which will negatively affect our financial results. If our credit decisioning strategy fails to adequately predict the creditworthiness of our members, including a failure to predict a member’s true credit risk profile and ability to repay their loan, higher than expected loss rates will impact the fair value of our loans. Additionally, if any portion of the information pertaining to the prospective member is false, inaccurate or incomplete, and our systems did not detect such falsities, inaccuracies or incompleteness, or any or all of the other components of our credit decision process fails, we may experience higher than forecasted losses — including losses attributed to fraud. Furthermore, we rely on credit reporting agencies to obtain credit reports and other information we rely upon in making underwriting and pricing decisions. If one of these third parties experiences an outage, if we are unable to access the third-party data used in our decision strategy, or our access to such data is limited, our ability to accurately evaluate potential members will be compromised, and we may be unable to effectively predict credit losses inherent inimposed on our loan portfolio, which would negatively impact ourbusinesses. Our profitability, results of operations, which could be material.
Additionally, if we make errors in the development, validation, or implementation of any of the underwriting models or tools that we use for the loans securing our debt warehouses or included in securitization transactions or whole loan sales, such loans may experience higher delinquencies and losses, which would negatively impact our debt warehouse financing terms and future securitization and whole loan sale transactions.
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If the information provided to us by members is incorrect or fraudulent, we may misjudge a member’s qualification to receive a loan and our results of operations may be harmed.
Our lending decisions are based partly on information provided to us by loan applicants. To the extent that these applicants provide information to us in a manner that we are unable to verify, our credit decisioning process may not accurately reflect the associated risk. In addition, data provided by third-party sources, including credit reporting agencies, is a significant component of our credit decisions and this data may contain inaccuracies. Inaccurate analysis of credit data that could result from false loan application information could harm our reputation, business and results of operations.
In addition, we use identity and fraud prevention tools to analyze data provided by external databases to authenticate each applicant’s identity. From time to time in the past, these checks have failed and there is a risk that these checks could fail in the future, and fraud, which may be significant, may occur. We may not be able to recoup funds underlying loans made in connection with inaccurate statements, omissions of fact or fraud, in which case our revenue, results of operations and profitability will be harmed. Fraudulent activity or significant increases in fraudulent activity could also lead to regulatory intervention, which could negatively impact our results of operations, brand and reputation, and require us to take steps to reduce fraud risk, which could increase our costs.
Internet-based loan origination processes may give rise to greater risks than paper-based processes.
We use Internet-based loan processes to obtain application information and distribute certain legally required notices to applicants for, and borrowers of, our loans, and to obtain electronically signed loan documents in lieu of paper documents with ink signatures obtained in person. These processes may entail greater risks than paper-based loan origination processes, including regarding the sufficiency of notice for compliance with consumer protection laws, risks that borrowers may challenge the authenticity of loan documents, or the validity of the borrower’s electronic signature on loan documents, and risks that despite internal controls unauthorized changes are made to the electronic loan documents. If any of those factors were to cause our loans, or any of the terms of our loans, to be unenforceable against the relevant borrowers, or impair our ability as master servicer or servicer to service our loans, the value of our loan assets would decrease significantly to us and to our investors. In addition to increased default rates and losses on our loans, this could lead to the loss of whole loan investors and securitization investors and trigger terminations and amortizations under our debt warehouse facilities, each of which would materially adversely impact our business.
Student loans are subject to discharge in certain circumstances.
Private education loans, including the refinanced student loans and other student loans made by us, are generally not dischargeable by a borrower in bankruptcy. However, a private education loan may be discharged if the bankruptcy court determines that not discharging the debt would impose an undue hardship on the debtor and the debtor’s dependents. Further, bills have been introduced in Congress that would make student loans dischargeable in bankruptcy to the same extent as other forms of unsecured credit without regard to hardship analysis. It is possible that a higher percentage of borrowers will obtain relief under bankruptcy or other debtor relief laws as a result of financial and economic disruptions related to the COVID-19 pandemic than is reflected in our historical experience. A private education loan that is not a refinanced parent-student loan is also generally dischargeable as a result of the death or disability of the borrower. The discharge of a significant amount of our loans could adversely affect our business and results of operations.
We offer personal loans, which have a limited performance history, and therefore we have only limited prepayment, loss and delinquency data with respect to such loans on which to base projections.
The performance of the personal loans we offer is significantly dependent on the ability of the credit decisioning, income validation, and scoring models we use to originate such loans, which include a variety of factors, to effectively evaluate an applicant’s credit profile and likelihood of default. Despite recession-readiness planning and stress forecasting, there is no assurance that our credit criteria can accurately predict loan performance under economic conditions such as a prolonged down-cycle or recessionary economic environment or the governmental response to periods of disruption, such as the current environment caused by the COVID-19 pandemic, which may drive unexpected outcomes. If our criteria do not accurately reflect credit risk on the personal loans, greater than expected losses may result on these loans and our business, operating results, financial condition, andcash flows or future business prospects could be materially and adversely affected.
In addition, personal loans are dischargeable in a bankruptcy proceeding involving a borrower without the need for the borrower to file an adversary claim. The discharge of a significant amount of our personal loans could adversely affect our financial condition. Furthermore, other characteristics of personal loans may increase the risk of default or fraud and there are few restrictions on the uses that may be made of personal loans by borrowers, which may result in increased levels of credit
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consumption. We also originate personal loans through ACH deposits directly to the borrowers, which may result in a higher risk of fraud. The effect of these factors may be to reduce the amounts collected on our personal loans and adversely affect our operating results and financial condition.
We service all of the personal loans we originate and have limited loan servicing experience, and we rely on third parties to service the student loans, home loans and credit cards that we originate. A failure by us or these third parties to service loans properly could result in lost revenue and impact our liquidity.
We service all of the personal loans we originate, and we have limited experience with such servicing. We may begin servicing the student loans that we originate at some time in the future. We rely on sub-servicers to service all of our student loans, credit cards and all of our FNMA conforming home loans. In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Any failure on our part or on the part of third parties on whom we rely to perform functions related to our servicing activities to properly service our loans could result in us being removed as the servicer on the loans we originate, including loans financed by our warehouse facilities or sold into our whole loan sales channel and securitization transactions. If we fail to monitor our student loan sub-servicer and ensure that such sub-servicer complies with its obligations under state laws that require student loan servicers to be licensed, we may face civil claims for damages under such state laws. Because we receive revenue from such servicing activities, any such removal as the servicer or, with respect to our student loans, master servicer, could adversely affect our business, operating results, financial condition or prospects, as would the cost of onboarding a new servicer. Furthermore, we have agreed in our servicing agreements to service loans in accordance with the standards set forth therein, and may be obligated to repurchase loans if we fail to meet those standards.
We rely on third-party service providers to perform various functions in connection with the origination and servicing of certain of our loans. If a third-party service provider fails to properly perform these functions, our business and our ability to service our loans may be adversely affected.
We rely on third-party service providers to perform various functions relating to our loan origination and servicing business, including underwriting, fraud detection, marketing, operational functions, cloud infrastructure services, information technology, telecommunications and processing remotely created checks, and, because we are not a bank and cannot belong to or directly access the ACH payment network, ACH processing, and debit card and credit issuance or payment processing. We rely on sub-servicers to service all of our student loans, credit cards and all of our FNMA conforming home loans that we do not sell servicing-released, and a sub-servicer to perform certain back-up servicing functions with respect to our personal loans. While we oversee these service providers to ensure they service our loans in accordance with our agreements and regulatory requirements, we do not have control over the operations of any of the third-party service providers that we utilize. In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Additionally, if one or more key third-party service providers were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there could be delays in our ability to process payments and perform other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms. As a result of any such delay or inability to replace such key third-party service provider, our ability to process payments and perform other business functions could suffer and our business, cash flows and future prospects may be negatively impacted.
We may make non-qualified home loans, which may increase the risk of litigation by consumers.
We do not currently offer, but may expand product selection to offer, non-qualified home loans, which, unlike qualified home loans, do not benefit from a presumption that the borrower has the ability to repay the loan. If we were to make a loan for which we did not satisfy the regulatory standards for ascertaining the borrower’s ability to repay the loan and the borrower were to default, we may be prevented from collecting interest and principal on that loan in court. As such, non-qualified home loans carry increased risk of exposure to litigation and claims of borrowers.
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Potential geographic concentration of our members may increase the risk of loss on the loans that we originate and negatively impact our business.
Any concentration of our members in specific geographic areas may increase the risk of loss on our loans. Certain regions of the United States from time to time will experience weaker economic conditions and higher unemployment and, consequently, will experience higher rates of delinquency and loss than on similar loans in other regions of the country. Moreover, a deterioration in economic conditions, outbreaks of disease (such as new or worsening outbreaks of COVID-19 or additional strains or variants), the continued increase in extreme weather conditions and other natural events (such as hurricanes, tornadoes, floods, drought, wildfires, mudslides, earthquakes and other extreme conditions) could adversely affect the ability and willingness of borrowers in affected regions to meet their payment obligations under their loans and may consequently affect the delinquency and loss experience of such loans. In addition, we, as master servicer for all student loans and home loans and as servicer of our personal loans, have offered in the past, are currently offering as a result of the economic impact of the COVID-19 pandemic, and may in the future offer, hardship forbearance or other relief programs in certain circumstances to affected borrowers.
Conversely, an improvement in economic conditions in one or more states could result in higher prepayments of their payment obligations under their loans by borrowers in such states. As a result, we and the investors who hold our loans or securities backed by our loans may receive principal payments earlier than anticipated, and fewer interest payments than anticipated, and face certain reinvestment risks, such as the inability to acquire loans on equally attractive terms as the prepaid loans.
Further, the concentration of our loans in one or more states may have a disproportionate effect on us or investors in our loans or securities backed by our loans if governmental authorities in any of those states take action against us as originator, master servicer or servicer of those loans or take action affecting our ability as master servicer or servicer to service those loans in such states.result.
Market and Interest Rate Risks
Our business and results of operations may be adversely affected by the financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
General economic, political, social and health conditions in the U.S. and in countries abroad affect our business. Uncertainty in the macroeconomic environment and associated global economic conditions, as well as geopolitical disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect the buying patterns of our members and prospective members or reduce the credit quality of our members.
In particular, markets in the U.S. or abroad may be affected by the level and volatility of interest rates, availability and market conditions of financing, unexpected changes in gross domestic product, economic growth or its sustainability, inflation, supply chain disruptions, consumer spending, employment levels, labor shortages, wage stagnation, federal government shutdowns, developments related to the U.S. federal debt ceiling, energy prices, home prices, commercial property values, bankruptcies, a default by a significant market participant or class of counterparties, fluctuations or other significant changes in both debt and equity capital markets and currencies, liquidity of the global financial markets, the growth of global trade and commerce, trade policies, the availability and cost of capital and credit, disruption of communication, transportation or energy infrastructure and investor sentiment and confidence. Additionally, global markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including Russia’s invasion of Ukraine, terrorism or other geopolitical events. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise, could adversely affect our business, results of operations and financial condition, including capital and liquidity levels.
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Our business is sensitive to interest rates and interest rates are highly sensitive to many factors that are beyond our control, including global, domestic and local economic conditions and the policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. The Federal Reserve has increased interest rates four times in 2022 to date, most recently in late July, and has indicated that further hikes are likely if inflationary pressures remain elevated or intensify. Further increases to prevailing interest rates could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our loan portfolios and other interest-earning assets. These and other actions taken by the Federal Reserve, including additional and aggressive increases to the target range for the federal funds rate, balance sheet management, and lending facilities, and any exit or perceived exit from quantitative easing, and similar actions taken by other central banks, are beyond our control and difficult to predict. These actions affect interest rates, the value of financial instruments, increase the likelihood of a more volatile and appreciating U.S. dollar and affect other assets and liabilities and can impact our members. Sudden changes in monetary policy, for example in response to high inflation, could lead to financial market volatility, further increases in market interest rates, and a flattening or inversion of the yield curve. In addition, these actions combined with ongoing geopolitical instability, raise the risk of further periods of negative gross domestic product growth. Any such downturn, especially domestically and in the regions in which we operate, may adversely affect our asset quality, deposit levels, loan demand and results of operations.
Changes to existing laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, international trade, fiscal policy, climate change (including any required reduction of greenhouse gas emissions) and healthcare, may adversely impact U.S. or global economic activity and our members, our counterparties and our earnings and operations. A further slowdown in consumer demand could limit the ability of firms to pass on fast-rising costs for labor and other inputs, weighing on earnings and potentially leading to a deterioration in current market conditions. Significant fiscal policy changes and/or initiatives may also raise the federal debt, affect businesses and household after-tax incomes and increase uncertainty surrounding the formulation and direction of U.S. monetary policy and volatility of interest rates. Changes, or proposed changes, to certain U.S. trade and international investment policies, particularly with important trading partners (including China and the European Union) have in recent years negatively impacted financial markets. Actions taken by other countries, particularly China, to restrict the activities of businesses, could also negatively affect financial markets. An escalation of tensions could lead to further measures that adversely affect financial markets, disrupt world trade and commerce and lead to trade retaliation, including through the use of tariffs, foreign exchange measures or the large-scale sale of U.S. Treasury Bonds. For example, although we do not have operations in Ukraine or Russia, the ongoing war in Ukraine has led and could in the future lead to macroeconomic effects, including volatility in commodity prices and supply of energy resources, instability in financial markets, supply chain interruptions, political and social instability, as well as an increase in cyberattacks and espionage.
Any of these developments could adversely affect our business, our members, the value of our loan portfolios, our level of charge-offs and provision for credit losses, our capital levels, our liquidity and our results of operations.
We utilize a gain on salegain-on-sale origination model and, consequently, our business is affected by the cost and availability of funding in the capital markets.
In addition to the issuance of equity, historically we have funded our operations and capital expenditures through sales of our loans, secured and unsecured borrowing facilities and securitizations. We utilize a gain on salegain-on-sale origination model and, consequently, our earnings and financial condition are largely dependent on the price we can obtain for our products in the capital markets.markets, which has been and may be negatively impacted by rising interest rates combined with longer periods during which we may hold loans on-balance sheet. These capital markets risks may be partially mitigated by the availability of bank deposits and other corporate cash (if any) to temporarily hold the loans on our balance sheet. However, this historically has not been our primary source of funding and can be impacted by a number of factors. Our ability to obtain these types of financing in the capital markets depends, among other things, on our development efforts, business plans, operating performance, lending activities, and condition of, and our access to, the capital markets at the time we seek financing. The capital markets have recently and from time to time experienced periods of significant volatility, including volatility driven by the COVID-19 pandemic.pandemic and the war in Ukraine. This volatility can dramatically and adversely affect financing costs when compared to historical norms or make funding unavailable at any cost. Additional factors that could make financing more expensive or unavailable to us include, but are not limited to, financial losses, events that have an adverse impact on our reputation, lawsuits challenging our business practices, adverse regulatory changes, changes in the activities of our business partners, events that have an adverse impact on the financial services industry generally, counterparty availability, negative credit rating actions with respect to our rated securities, corporate and regulatory actions, interest rate changes, general economic conditions, including changing expectations for inflation and deflation, and the legal, regulatory and tax environments governing funding transactions, including existing or future securitization transactions. If financing is difficult, expensive or unavailable, our business, financial condition, results of operations, cash flows and future prospects could be materially and adversely affected.
Fluctuations in interest rates could negatively affect SoFi Money.
Falling or low interest rates may also have a negative impact on our SoFi Money product. SoFi Money is a cash management account offered through SoFi Securities, which offers members the opportunity to earn a variable interest rate on their account balances. Deposits made into a SoFi Money account are swept daily to one or more banks with which we partner, and these deposits earn a variable rate of interest and are eligible for FDIC insurance. Because we are not a bank holding company, however, we are not permitted to offer members an interest rate on their SoFi Money account balance that is higher than the interest rate we receive from our partner banks. Certain of our competitors are not subject to the same restriction and we may lose current SoFi Money account holders to those competitors or fail to sign-up new SoFi Money account holders due to offering a lower interest rate.
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LowChanging expectations for inflation and deflation and corresponding fluctuations in interest rates could decrease demand for our lending products and negatively affect loan performance, as well as increase certain operating costs, such as employee compensation.
There is particular uncertainty about the prospects for growth in the U.S. economy. A number of factors influence the potential uncertainty, including, but not limited to, rising government debt levels, prospective executive branch or Federal Reserve policy shifts, the withdrawal of government interventions in the financial markets, changing U.S. consumer spending patterns, and changing expectations for inflation and deflation that may impact interest rates. For example, the Federal Reserve has raised its benchmark interest rates four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates may discourage investorsdecrease borrower demand for our lending products, even as inflation places pressure on consumer spending, borrowing and saving habits as consumers evaluate their prospects for future income growth and employment opportunities in the current economic environment, and as borrowers face uncertainty about the impact of rising prices on their ability to repay a loan. A change in demand for our lending products and any steps we may take to mitigate such change could impact our credit quality and overall growth. We have experienced lower demand for our home loans in a rising interest rate environment, as our historical demand has primarily resulted from refinancing, which is less attractive in a higher interest rate environment. Furthermore, inflationary and other economic pressure resulting in the inability of a borrower to repay a loan could translate into increased loan defaults, foreclosures and charge-offs and negatively affect our business, financial condition, results of operations, cash flows and future prospects.
Additionally, an inflationary environment combined with the tight labor market could make it more costly for us to attract or retain employees. In order to meet the compensation expectations of our prospective and current employees due to inflationary and other factors, we may be required to increase our operating costs or risk losing skilled workers to competitors.
Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.
Falling or low interest rates may have a negative impact on the demand for our SoFi Checking and Savings product. SoFi Checking and Savings provides members a digital banking experience that offers a variable annual percentage yield, which rate is at our discretion. If we are not able to offer a competitive interest rate on deposit accounts, demand for our SoFi Checking and Savings products may decrease, which may impact our ability to access a more cost-effective source of funding for our loans. Although we are currently in a rising interest rate environment, there is no guarantee we will remain so and in a falling or low interest rate environment, account holders and prospective account holders may be discouraged from using the SoFi Money product,these products, which would adversely affect our business, financial condition, results of operations, cash flows and future prospects.
Higher than expected payment speeds of loans could negatively impact our returns as the holder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net revenue or the value of our residual interest holdings.
The rate at which borrowers prepay their loans can have a material impact on our net revenue and the value of our residual interests in securitization trusts. Prepayment rates and levels are subject to a variety of economic, social, competitive and other factors, including fluctuations in interest rates, availability of alternative financings, regulatory changes affecting the student loan market, the home loan market, consumer lending generally and the general economy.economy, including changing expectations for inflation and deflation.
While we anticipate some variability in prepayment levels, extraordinary or extended increases or decreases in prepayment rates could materially affect our liquidity and net revenue. For example, when as a result of unanticipated prepayment levels, student, and personal loans as applicable, within a securitization trust amortize faster (due to prepayments) than originally contracted due to prepayments, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In such cases, our net revenue may decrease, inclusive of the diminished value of any retained residual interest by us in the trust.
Finally, rating agencies may place bonds on watch or change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the timing of the trust cash flows. Placing bonds on watch, changing ratings negatively, proposing or making changes to ratings methodology could: (i) affect our liquidity, (ii) impede our access to the securitization markets, (iii) require changes to our securitization structures, and (iv) raise or lower the value of the residual interests of our future securitization transactions.
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The transition away from LIBOR as a benchmark reference for interest rates may affect our cost of capital, or our liquidity, or expose us to borrower litigation or damage to the SoFi brand.
LIBOR serveshas served as a global benchmark for determining interest rates on commercial and consumer loans, bonds, derivatives and numerous other financial instruments. Prior to December 31, 2021, we typically used USD LIBOR isas the reference rate for the securities issued under certain of our securitizations (such as student loan securitizations), certain secured and unsecured financing facilities (such as the loan warehouse facilities, risk retention facilities and revolving credit facility), certain hedging arrangements, and our Series 1 redeemable preferred stockRedeemable Preferred Stock dividends. LIBOR iswas set based on interest rate information reported by certain banks, which will stopstopped reporting such information after 2021. In MarchAfter December 31, 2021, the ICE Benchmark Administration Limited (the “IBA”), the administrator of LIBOR, affirmed its intention to publish one weekceased publishing one-week and two monthtwo-month USD LIBOR, through December 31, 2021, andin addition to certain other non-USD tenors. The IBA expects to continue to publish all remaining USD LIBOR tenors through June 30, 2023.2023, with the overnight and 12-month tenors ceasing immediately thereafter and the one-month, three-month and six-month tenors becoming non-representative from that date. In addition, it is expected thatMarch 2022, the Adjustable Interest Rate (LIBOR) Act was enacted at the federal level in the U.S., in which the Federal Reserve recommends benchmark replacement rates for residual exposures after June 2023 which continue to have no or insufficient fallback provisions. Uncertainty relating to the LIBOR calculation process, the valuation of LIBOR alternatives, and other economic consequences from the phasing out of LIBOR may adversely affect our results of operations, financial condition and liquidity.
In the fourth quarter of 2021, we began to use SOFR (the rate recommended by the Federal Reserve in conjunction with the Alternative Reference Rates Committee as the recommended risk-free reference rate for the United States) as the pricing index on all non-USD LIBOR tenors will cease after December 31, 2021.new variable-rate loan originations, and on new warehouse facility agreements and other financial instruments. We are unablealso continue to predict whethertransition existing warehouse facility lines to SOFR or when ananother representative alternative reference rate will become a standard global benchmark and suitable replacement for LIBOR. We are therefore unable to predict what the replacement reference rate or rates will be for our existing financial instruments that are currently indexed to LIBOR, the extent to which our financial instruments will transition to the same replacement reference rate, or the timing of a transition. As of June 30, 2021, we had approximately $248 million of financial instruments indexed to LIBOR, consisting of loans, bonds and hedge positions.rate. Our derivative agreements are governed by the International Swap Dealers Association, which established a 2020 IBOR Fallbacks Protocol and supplement that became effective in January 2021, as well as additional subsequent supplements, to allow counterparties to modify legacy trades to reference amended standard definitions inclusive of the new fallback language. However, most of these legacy financial instruments do not include provisions clearly specifying a method for transitioning from LIBOR to an alternative benchmark rate, and it is not yet known how courts or regulators will view the transition away from LIBOR to an alternative benchmark rate. As a result, it is difficult to predict the impact that a cessation of LIBOR would have on the value and performance of our existing financial instruments.
As of June 30, 2021,the date of this filing, we have identified approximately $248 million of variable-rate loans for which the repricing index was tiednot modified any existing loan agreements with borrowers that use USD LIBOR. We expect to begin transitioning these agreements, along with continuing to transition other financial instruments, from USD LIBOR and the loan maturity date is after December 31, 2021.to SOFR or other representative alternative reference rates during 2022. Our loan agreements generally allow us to choose a new alternative reference rate based upon comparable information if the current index is no longer available. We continue to originate variable-rate loans that adjust based on LIBOR.
The market transition away from LIBOR to an alternative reference rate is complex. If LIBOR rates are no longer available, and we are required to implementWe may incur significant expenses in implementing replacement reference rates for the calculation of interest rates under our loan agreements with borrowers, we may incur significant expense in effecting thedeveloping systems and analytics to successfully transition our risk management processes, and we may be subject to disputes or litigation with our borrowers over the appropriateness or comparability to LIBOR of the replacement reference rates.rates or the interpretation or enforcement of certain fallback language in LIBOR-based products. The
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replacement reference rates could also result in a reduction in our interest income.income, which could have an adverse impact on our value, liquidity and results of operations. We may also receive inquiries and other actions from regulators in respect to our preparation and readiness for the replacement of LIBOR with alternative reference rates.
These uncertainties regarding the possible cessation of LIBOR or their resolution could have a material adverse impact on our funding costs, net interest margin, loan and other asset values, asset-liability management strategies, and other aspects of our business and financial results.
We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which carry their own risks.
We have used, and may in the future use, financial instruments for hedging and risk management purposes in order to protect against possible fluctuations in interest rates, or for other reasons that we deem appropriate. In particular, we expect our interest rate risk to increase as our home loans business grows. However, any current and future hedges we enter into will not completely eliminate the risk associated with rising interest rates and our hedging activities may prove to be ineffective.
The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of correlation between the performance of the instruments used in the hedging strategy and any changes in interest rates, along with our ability to continuallycontinuously recalculate, readjust and execute hedges in an efficient and timely manner. Therefore, though we may enter into transactions to seek to reduce risks, unanticipated changes may create a more negative consequence than if
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we had not engaged in any such hedging transactions. Moreover, for a variety of reasons, we may not seek to establish a perfect correlation between such hedging instruments and the instruments being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to risk of loss. Any failure to manage our hedging positions properly or inability to enter into hedging instruments uponunder acceptable terms could affect our financial condition and results of operations.
Our financial condition and results of operations have been and may continue to be adversely impacted by the ongoing COVID-19 pandemic.
Occurrences of epidemics or pandemics, depending on their scale, may cause different degrees of disruption to the regional, state and local economies in which we offer our products and services. The ongoing COVID-19 pandemic has had and could continue to have a material adverse effect on the value, operating results and financial condition of our business.
The COVID-19 pandemic has caused changes in consumer and student behavior, as well as economic disruptions. In the initial stages of the COVID-19 pandemic, extraordinary actions taken by international, federal, state and local public health and governmental authorities to contain and combat the outbreak and spread of COVID-19 and variants thereof, including travel bans, quarantines, “stay-at-home” orders, suspension of interest accrual and collections on certain federally-backed student loans, and similar mandates for many individuals and businesses to substantially restrict daily activities led to decreases in consumer activity generally. Although consumer activity has improved since the start of the pandemic and many government mandates to restrict daily activities have been lifted in the United States, recovery varies globally and the ongoing COVID-19 pandemic and its effects continue to evolve. Worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, the emergence of new variants and the reinstatement and subsequent lifting of restrictions and health and safety related measures in response to the emergence of new variants have contributed to the volatility of ongoing recovery. We are unable to predict the future path or impact of any global or regional COVID-19 resurgences, including existing or future variants, or other public health crises. The reinstatement and subsequent lifting of these measures may occur periodically, which could adversely affect our business, operations and financial condition, as well as the business, operations and financial conditions of our customers and partners. We are uncertain of the full effect the pandemic will have on the longer-term prospects for our business since the scope, duration and impact of the COVID-19 pandemic is unknown and evolving factors such as the extent of any resurgences of the virus or emergence of new variants will impact the stability of economic recovery and growth.
Macroeconomic factors indirectly related to the COVID-19 pandemic have also impacted our business. For example, the Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates could unfavorably impact demand for loan products, particularly variable-rate refinancing loan products, as we have observed with demand or our home loan product. Additionally, demand for our student loan products in particular may continue to be impacted by legislative and regulatory actions, as described in more detail in these risk factors. There have been, and may continue to be, other factors that put downward pressure on demand for our loan products.
See “Management’s Discussion and Analysis of our Financial Condition and Results of Operations — Key Business Metricsand“—Results of Operations” for further discussion of the impact of the COVID-19 pandemic and macroeconomic conditions in recent periods on our business and operating results. The COVID-19 pandemic and any further deterioration in macroeconomic conditions, and their impact, may also have the effect of heightening many of the other risks described herein.
Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current loan portfolios and our loan origination volume.
Legislative and regulatory responses to the COVID-19 pandemic have had and could continue to have a significant impact on our student loan portfolios. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the Department of Education were suspended through September 30, 2020 and were further extended by a series of executive actions most recently through August 31, 2022. There is no guarantee that the moratorium on student loan payments will not be further extended. Additionally, the Department of Education also suspended collections most recently through August 31, 2022 and announced plans to give borrowers who were in default before the start of the COVID-19 pandemic a fresh start by allowing them to reenter repayment in good standing. As a result of such forbearance measures and protections, borrowers with federally held student loans lacked the incentive to refinance their student loans with us, which negatively impacted our business by reducing our loan origination volume.
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The various legislative and regulatory responses to the ongoing COVID-19 pandemic, particularly the mandatory suspension of payments and interest accrual on federally held loans through August 31, 2022, which could be further extended, are likely to continue to serve as a disincentive for borrowers to refinance their loans through our platform, thereby reducing our loan origination volume and negatively impacting our revenue. In addition, the ongoing COVID-19 pandemic has contributed to increasing pressure on policymakers to reduce or cancel student loans or accrued interest at a significant scale, which would further reduce demand for our student loan refinancing product and have a negative impact on our loan origination volume and revenue. For example, President Biden proposed $10,000 in forgiveness for federal student loan borrowers during his campaign and more recently in closed-door meetings with members of Congress, and the Justice Department and Department of Education are reviewing whether the Biden administration has the authority to cancel student loan debt or whether any wide scale student loan debt forgiveness must be achieved through legislation.
Although we continue to evaluate the ultimate impact of local, state and federal legislation and regulation, guidance and actions, future legislative, regulatory and executive actions, and the ongoing impact of our own forbearance measures on our financial results, business operations and strategies, there is no guarantee that our estimates will be accurate or that any actions we take based on such estimates will be successful. Furthermore, we believe that the cost of responding to, and complying with, evolving laws and regulations, as well as any guidance from enforcement actions, will continue to increase, as will the risk of penalties and fines from any enforcement actions that may be imposed on our businesses. Our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result.
Strategic and New Product Risks
We have in the past consummated and, from time to time we may evaluate and potentially consummate, acquisitions, which could require significant management attention, disrupt our business and adversely affect our financial results.
Our success will depend, in part, on our ability to expand our business. In some circumstances, we may determine to do so through the acquisition of complementary assets, businesses and technologies rather than through internal development. For example: (i) in April 2020, we acquired 8 Limited, an investment business in Hong Kong, (ii) in May 2020, we acquired Galileo, a company that provides technology platform services to financial and non-financial institutions, (iii) in February 2022, we acquired Golden Pacific, a bank holding company, and (iv) in March 2022, we acquired Technisys, a cloud-native digital multi-product core banking platform. The identification of suitable acquisition candidates can be difficult, time-consuming and costly, and we may not be able to successfully complete identified acquisitions. The risks we face in connection with acquisitions include:
diversion of management time and focus from operating our business to addressing acquisition integration challenges;
coordination of technology, product development, risk management and sales and marketing functions;
retention of employees from the acquired company and retention of our employees due to cultural challenges associated with integrating employees from the acquired company into our organization;
integration of the acquired company’s accounting, management information, human resources and other administrative systems;
the need to implement or improve controls, procedures and policies at a business that prior to the acquisition may have lacked effective controls, information security safeguards, procedures and policies;
potential write-offs or impairments of intangible assets or other assets acquired in the acquisition;
liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, violations of laws, commercial disputes, tax liabilities and other known and unknown liabilities;
litigation or other claims in connection with the acquired company, including claims from terminated employees, customers, former stockholders or other third parties; and
geographic expansion exposes our business to known and unknown regulatory compliance risks, including elevated risk factors for tax compliance, money laundering controls, and supervisory controls oversight.
Our failure to address these risks or other problems encountered in connection with our acquisitions and investments could cause us to fail to realize the anticipated benefits of these acquisitions or investments, cause us to incur unanticipated liabilities and harm our business, generally. Future acquisitions could also result in dilutive issuances of our equity securities, the incurrence of debt, contingent liabilities, regulatory obligations to further capitalize our business, and goodwill and intangible asset impairments, any of which could harm our financial condition and negatively impact our stockholders. To the
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extent we pay the consideration for any future acquisitions or investments in cash, it would reduce the amount of cash available to us for other purposes.
Galileo and Technisys depend on a small number of clients, the loss or disruptions in operations of any of which could have a material adverse effect on their businesses and financial results, and negatively impact our financial results and results of operations.
Galileo and Technisys’ clients are highly concentrated. There are inherent risks whenever a large percentage of net revenue is concentrated with a limited number of customers, including the loss of any one or more of those clients as a result of bankruptcy or insolvency proceedings involving the client, the loss of the client to a competitor, harm to that client’s reputation or financial prospects or other reasons. In addition, disruptions in the operations of any of Galileo’s key clients have in the past disrupted Galileo’s operations, and any future disruptions in the operations of any key Galileo or Technisys clients could be material and have an adverse impact on our results of operations.
Demand for our products may decline if we do not continue to innovate or respond to evolving technological or other changes.
We operate in a dynamic industry characterized by rapidly evolving technology, frequent product introductions, and competition based on pricing and other differentiators. We continue to explore new product offerings and may rely on our proprietary technology to make our platform available to members, to service members and to introduce new products, which both fosters innovation and introduces new potential liabilities and risks. For example, in 2021 we launched our IPO investment center, through which we allow SoFi Invest members to invest in initial public offerings that we underwrite through SoFi Securities, as well as provide dealer services in partnership with underwriting syndicates for IPOs. While this enables us to generate underwriting fees, it could also subject us to liability under the Securities Act of 1933, as amended (the “Securities Act”) for the contents of the prospectuses for the initial public offerings that we underwrite, which could be material. In addition, we may increasingly rely on technological innovation as we introduce new types of products, expand our current products into new markets, and continue to streamline our platform. The process of developing new technologies and products is complex, and if we are unable to successfully innovate and continue to deliver a superior member experience, members’ demand for our products may decrease and our growth and operations may be harmed. The brokerage industry also competes on price, and demand for our products and services may be affected if we are unable to compete on price.
SoFi Securities is a participant in the Depository Trust Company’s settlement services. Broker-dealers that settle their own trades are subject to substantially more regulatory requirements than brokers that outsource these functions to third-party providers. Errors in performing settlement functions, including clerical, technological and other errors related to the handling of funds and securities could lead to censures, fines or other sanctions imposed by applicable regulatory authorities as well as losses and liabilities in related lawsuits and proceedings brought by transaction counterparties and others. Any unsettled securities transactions or wrongly executed transactions may expose the broker dealer to adverse movements in the prices of such securities.
An increase in fraudulent activity could lead to reputational damage to our brand and material legal, regulatory and financial exposure (including fines and other penalties), and could reduce the use and acceptance of SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card.
Financial institutions like us, as well as our members, colleagues, regulators, vendors and other third parties, have experienced a significant increase in fraudulent activity in recent years and will likely continue to be the target of increasingly sophisticated fraudsters and fraud rings in the future. This is particularly true for our newer products where we have limited experience evaluating customer behavior and performing tailored risk assessments, such as SoFi Checking and Savings and SoFi Credit Card.
We develop and maintain systems and processes aimed at detecting and preventing fraudulent activity, which require significant investment, maintenance and ongoing monitoring and updating as technologies and regulatory requirements change and as efforts to overcome security and anti-fraud measures become more sophisticated. Despite our efforts, we have in the past and may in the future be subject to fraudulent activity, which may affect our results of operations. For example, our general and administrative expenses increased related to fraud events in 2022 relative to 2021. The possibility of fraudulent or other malicious activities and human error or malfeasance cannot be eliminated entirely and will evolve as new and emerging technology is deployed, including the increasing use of personal mobile and computing devices that are outside of our network and control environments, particularly as a large part of our workforce works remotely. Risks associated with each of these include theft of funds and other monetary loss, the effects of which could be compounded if not detected quickly. Indeed, fraudulent activity may not be detected until well after it occurs and the severity and potential impact may not be fully known for a substantial period of time after it has been discovered.
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Fraudulent activity and other actual or perceived failures to maintain a product’s integrity and/or security has led to increased regulatory scrutiny and may lead to regulatory investigations and intervention (such as mandatory card reissuance), increased litigation (including class action litigation), remediation, fines and response costs, negative assessments of us and our subsidiaries by regulators and rating agencies, reputational and financial damage to our brand, and reduced usage of our products and services, all of which could have a material adverse impact on our business.
Successful fraudulent activity and other incidents related to the actual or perceived failures to maintain the integrity of our processes and controls could negatively affect us, including harming the market perception of the effectiveness of our security measures or harming the reputation of the financial system in general, which could result in reduced use of our products and services. Such events could also result in legislation and additional regulatory requirements. Although we maintain insurance, there can be no assurance that liabilities or losses we may incur will be covered under such policies or that the amount of insurance will be adequate.
We rely on third parties and their systems to process transaction data and for settlement of funds on SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card, and these third parties’ failure to perform these services adequately could materially and adversely affect our business.
To provide our checking and savings account, cash management account, credit card and other products and services, we rely on third parties that we do not control, such as payment card networks, our acquiring and issuing processors, payment card issuers, various financial institution partners, systems like the ACH, and other partners. We rely on these third parties for a variety of services, including the transmission of transaction data, processing of chargebacks and refunds, settlement of funds, and the provision of information and other elements of our services. In the event these third parties fail to provide these services adequately, including as a result of financial difficulty or insolvency, errors in their systems, outages or events beyond their control, or refuse to provide these services on terms acceptable to us or at all, and we are not able to find suitable alternatives, our business may be materially and adversely affected.
SoFi Credit Card is a relatively new product and we may not be successful in our efforts to promote its usage through marketing and promotion, or to effectively control the costs of such investments, both of which may materially impact our profitability.
Revenue growth for SoFi Credit Card is dependent on increasing the volume of members who open an account and on growing loan balances on those accounts. We have been investing in a number of new product initiatives to attract new SoFi Credit Card members and capture a greater share of our members’ total spending and borrowings. While we saw an increase in revenue from SoFi Credit Card in the second quarter of 2022, there can be no assurance that our investments in SoFi Credit Card to acquire members, provide differentiated features and services and spur usage of our card will continue to be effective. Further, developing our service offerings, marketing SoFi Credit Card in additional customer acquisition channels and forming new partnerships could have higher costs than anticipated, and could adversely impact our results or dilute our brand. See “Funding and Liquidity Risks—SoFi Credit Card is a relatively new product with a limited performance history and any failure to accurately capture credit risk or to execute our funding strategy for it could have a negative impact on our business, operating results and financial condition”.
SoFi may be unable to successfully integrate Technisys’ operations and may not realize the anticipated benefits of acquiring Technisys.
We closed the Technisys acquisition in March 2022 and are working to integrate Technisys’ operations into our business. The success of the Technisys acquisition, including anticipated benefits and cost savings and potential additional revenue opportunities, will depend, in part, on SoFi’s ability to successfully integrate Technisys’ operations in a manner that results in various benefits, including, among other things, the development of an end-to-end vertically integrated banking technology stack to support multiple products and enable the combined company to meet the expanding needs of existing parties and serve additional established banks, fintechs and non-financial brands looking to enter financial services. The ongoing process of integrating operations could result in a loss of key personnel or cause an interruption of, or loss of momentum in, the activities of one or more of SoFi’s businesses or inconsistencies in standards, controls, procedures and policies that adversely affect the ability of SoFi to maintain relationships with customers and employees. The diversion of management’s attention and any delays or difficulties encountered in connection with the integration of Technisys’ operations could have an adverse effect on the business, financial condition, operating results and prospects of SoFi.
If SoFi experiences difficulties in the integration process, including those listed above, SoFi may fail to realize the anticipated benefits of the Technisys acquisition in a timely manner or at all. Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of expected revenues, lost cost savings and incremental revenue opportunities
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and diversion of management’s time and energy and could have an adverse effect on SoFi’s business, financial condition, operating results and prospects.
We may continue to expand operations abroad where we have limited operating experience and may be subject to increased business, economic and regulatory risks that could adversely impact our financial results.
In April 2020, we undertook our first international expansion by acquiring 8 Limited, an investment business in Hong Kong. Additionally, with the acquisition of Galileo in May 2020, we gained clients in Mexico and Colombia and, with the acquisition of Technisys in March 2022, we further expanded our operations into Latin America. We may, in the future, continue to pursue further international expansion of our business operations, either organically or through acquisitions, in new international markets where we have limited or no experience in marketing, selling and deploying our product and services. If we fail to deploy or manage our operations in these countries successfully, our business and operations may suffer. In addition, we are subject to a variety of risks inherent in doing business internationally, including:
political, social and/or economic instability;
risks related to governmental regulations in foreign jurisdictions, including regulations relating to privacy, and unexpected changes in regulatory requirements and enforcement;
fluctuations in currency exchange rates and global market volatility;
higher levels of credit risk and fraud;
enhanced difficulties of integrating any foreign acquisitions;
burdens of enforcing and complying with a variety of foreign laws;
reduced protection for intellectual property rights in some countries;
difficulties in staffing and managing global operations and the increased travel, infrastructure and legal compliance costs associated with multiple international locations and subsidiaries;
different regulations and practices with respect to employee/employer relationships, existence of workers’ councils and labor unions, and other challenges caused by distance, language, and cultural differences, making it harder to do business in certain international jurisdictions;
compliance with statutory equity requirements; and
management of tax consequences.
If we are unable to manage the complexity of global operations successfully, our financial performance and operating results could suffer.
Credit Related Risks
We operate in a cyclical industry. In an economic downturn, member default rates may increase, there may be decreased demand for our products, and there may be adverse impacts to our lending business.
Uncertainty and negative trends in general economic conditions can have a significant negative impact on our ability to generate adequate revenue and to absorb expected and unexpected losses. Many factors, including factors that are beyond our control, may result in higher default rates by our members, a decline in the demand for our products, and potentially impact our ability to make accurate credit assessments or lending decisions. Any of these factors could have a detrimental impact on our financial performance and liquidity.
Our Lending and Financial Services segments may be particularly negatively impacted by worsening economic conditions that place financial stress on our members resulting in loan defaults or charge-offs. If a loan charges off while we are still the owner, the loan either enters a collections process or is sold to a third-party collection agency and, in either case, we will receive less than the full outstanding interest on, and principal balance of, the loan. Declining economic conditions may also lead to either decreased demand for our loans or demand for a higher yield on our loans, and consequently lower prices or a lower advance rate, from institutional whole loan purchasers, securitization investors and warehouse lenders on whom we rely for liquidity.
The longevity and severity of a downturn will also place pressure on lenders under our debt warehouses, whole loan purchasers and investors in our securitizations. Furthermore, long-term market disruptions could negatively impact the securitizations market. Although certain of our debt warehouses and whole loan sale agreements contain committed terms, there can be no assurance that our financing arrangements will remain available to us through any particular business cycle or be
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renewed on the same terms. The timing and extent of a downturn may also require us to change, postpone or cancel our strategic initiatives or growth plans to pursue shorter-term sustainability. The longer and more severe an economic downturn, the greater the potential adverse impact on us.
There can be no assurance that economic conditions will be favorable for our business, that interest in purchasing our loans by financial institutions will remain at current levels, or that default rates by our members will not increase. Reduced demand or lower prices or a lower advance rate for our products from institutional whole loan purchasers, securitization investors and warehouse lenders and increased default rates by our members may limit our access to capital, including debt warehouse facilities and securitizations, and negatively impact our profitability.
If we do not make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be harmed, and the harm could be material.
In making a decision whether to extend credit to prospective or existing members, we rely upon data to assess our ability to extend credit within our risk appetite, our debt servicing capacity, and overall risk level to determine lending exposure and loan pricing. If the decision components, rapidly deteriorating macroeconomic conditions or analytics are either unstable, biased, or missing key pieces of information, the wrong decisions will be made, which will negatively affect our financial results. If our credit decisioning strategy fails to adequately predict the creditworthiness of our members, including a failure to predict a member’s true credit risk profile and ability to repay their loan, higher than expected loss rates will impact the fair value of our loans. Additionally, if any portion of the information pertaining to the prospective member is false, inaccurate or incomplete, and our systems did not detect such falsities, inaccuracies or incompleteness, or any or all of the other components of our credit decision process fails, we may experience higher than forecasted losses, including losses attributed to fraud. Furthermore, we rely on credit reporting agencies to obtain credit reports and other information we rely upon in making underwriting and pricing decisions. If one of these third parties experiences an outage, if we are unable to access the third-party data used in our decision strategy, or our access to such data is limited, our ability to accurately evaluate potential members will be compromised, and we may be unable to effectively predict credit losses inherent in our loan portfolio, which would negatively impact our results of operations, which could be material.
Additionally, if we make errors in the development, validation, or implementation of any of the underwriting models or tools that we use for the loans securing our debt warehouses or included in securitization transactions or whole loan sales, such loans may experience higher delinquencies and losses, which would negatively impact our debt warehouse financing terms and future securitization and whole loan sale transactions.
If the information provided to us by applicants is incorrect or fraudulent, we may misjudge an applicant’s qualification to receive a loan or use one of our products, and our results of operations may be harmed.
Our lending and platform access decisions are based partly on information provided to us by applicants. To the extent that an applicant provides information to us in a manner that we are unable to verify, or the information provided by an applicant consists of data obtained under false pretenses by third-parties, is a manufactured/synthetic identity, or is a stolen identity, our credit decisioning process may not accurately reflect the associated risk. In addition, data provided by third-party sources, including credit reporting agencies, is a significant component of our credit decisions and this data may contain inaccuracies. Inaccurate analysis of credit data that could result from false loan application information could harm our reputation, business and results of operations. Additionally, we rely on the accuracy of applicant information in approving applicants for our non-lending products, such as SoFi Checking and Savings, SoFi Credit Card or SoFi Invest accounts. If the information provided to us by these applicants is incorrect or fraudulent and we are unable to detect the inaccuracies, it increases our regulatory and fraud risk and the risk of identity theft to our members, and could harm our reputation, business and results of operations.
We use identity and fraud prevention tools to analyze data provided by external databases or automated physical identity document proofing technologies to authenticate each applicant’s identity. These fraud prevention tools, scores, and data aggregators are reliant on sustained access to reliable data sources to facilitate robust verification which have reduced effectiveness with diminished data access. From time to time in the past, however, these checks have failed and there is a risk that these checks could fail in the future and fraud, which may be significant, may occur and go undetected. For example, we recently identified certain fraudulent activity related to our personal loans product. While the fraudulent activity was detected and the losses were recognized in our results of operations, there can be no assurance there will not be future instances of fraud, that we will be able to detect such fraudulent activity in a timely manner, or that such future fraudulent activity will not be material. We may not be able to recoup funds underlying loans made in connection with inaccurate statements, omissions of fact or fraud, in which case our revenue, results of operations and profitability will be harmed. Fraudulent activity or significant increases in fraudulent activity could also lead to regulatory intervention, which could negatively impact our results of operations, brand and reputation, and require us to take steps to reduce fraud risk, which could increase our costs.
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Internet-based loan origination processes may give rise to greater risks than paper-based processes.
We use Internet-based loan processes to obtain application information and distribute certain legally required notices to applicants for, and borrowers of, our loans and to obtain electronically signed loan documents in lieu of paper documents with ink signatures obtained in person. These processes may entail greater risks than paper-based loan origination processes, including regarding the sufficiency of notice for compliance with consumer protection laws, risks that borrowers may challenge the authenticity of loan documents, or the validity of the borrower’s electronic signature on loan documents, and risks that unauthorized changes are made to the electronic loan documents. If any of those factors were to cause our loans, or any of the terms of our loans, to be unenforceable against the relevant borrowers, or impair our ability as master servicer or servicer to service our loans, the value of our loan assets would decrease significantly to us and to our whole loan purchasers, securitization investors and warehouse lenders. In addition to increased default rates and losses on our loans, this could lead to the loss of whole loan purchasers and securitization investors and trigger terminations and amortizations under our debt warehouse facilities, each of which would materially adversely impact our business.
Student loans are subject to discharge in certain circumstances.
Private education loans, including the refinanced student loans and other student loans made by us, are generally not dischargeable by a borrower in bankruptcy. However, a private education loan may be discharged if a debtor files an adversary claim and the bankruptcy court determines that not discharging the debt would impose an undue hardship on the debtor and the debtor’s dependents. Further, bills have been introduced in Congress that would make student loans dischargeable in bankruptcy to the same extent as other forms of unsecured credit without regard to a hardship analysis. For example, Senator Dick Durbin and Senator John Cornyn introduced a bill in 2021, the Fresh Start Through Bankruptcy Act, which would amend the bankruptcy code to more easily permit student loan discharges of federal student loans after ten years and it is possible similar legislation could be proposed with respect to private student loans. It is possible that a higher percentage of borrowers will obtain relief under bankruptcy or other debtor relief laws than is reflected in our historical experience. A private education loan that is not a refinanced parent-student loan is also generally dischargeable as a result of the death or disability of the borrower. The discharge of a significant amount of our loans could adversely affect our business and results of operations.
We offer personal loans, which have a limited performance history, and therefore we have only limited prepayment, loss and delinquency data with respect to such loans on which to base projections.
The performance of the personal loans we offer is significantly dependent on the ability of the credit decisioning, income validation, and scoring models we use to originate such loans, which include a variety of factors, to effectively evaluate an applicant’s credit profile and likelihood of default. Despite recession-readiness planning and stress forecasting, there is no assurance that our credit criteria can accurately predict loan performance under economic conditions such as a prolonged down-cycle or recessionary economic environment or the governmental response to periods of disruption, such as measures implemented in response to the COVID-19 pandemic, which may drive unexpected outcomes. If our criteria do not accurately reflect credit risk on the personal loans, greater than expected losses may result on these loans and our business, operating results, financial condition and prospects could be materially and adversely affected.
In addition, personal loans are dischargeable in a bankruptcy proceeding involving a borrower without the need for the borrower to file an adversary claim. The discharge of a significant amount of our personal loans could adversely affect our financial condition. Furthermore, other characteristics of personal loans may increase the risk of default or fraud and there are few restrictions on the uses that may be made of personal loans by borrowers, which may result in increased levels of credit consumption. We also originate a material portion of our personal loans through ACH deposits directly to the borrowers, which may result in a higher risk of fraud. The effect of these factors may be to reduce the amounts collected on our personal loans and adversely affect our operating results and financial condition.
We service all of the personal loans we originate and have limited loan servicing experience, and we rely on third-party service providers to service the student loans, home loans and credit card loans that we originate, and to perform various other functions in connection with the origination and servicing of certain of our loans. If a third-party service provider fails to properly perform these functions, our business and our ability to service our loans may be adversely affected.
We service all of the personal loans we originate, and we have limited experience with such servicing. We may begin servicing the student loans that we originate at some time in the future. We rely on sub-servicers to service all of our student loans and all of our FNMA conforming home loans that we do not sell servicing-released, to perform certain back-up servicing functions with respect to our personal loans, and to service all of our credit card loans. In addition, we rely on third-party service providers to perform various functions relating to our loan origination and servicing business, including underwriting, fraud detection, marketing, operational functions, cloud infrastructure services, information technology, telecommunications and processing remotely created checks, and, historically because we were not a bank and could not belong to or directly access
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the ACH payment network, ACH processing, and debit card and credit issuance or payment processing. While we oversee these service providers to ensure they service our loans in accordance with our agreements and regulatory requirements, we do not have control over the operations of any of the third-party service providers that we utilize. In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Any failure on our part or on the part of third parties on whom we rely to perform functions related to our servicing activities to properly service our loans could result in us being removed as the servicer on the loans we originate, including loans financed by our warehouse facilities or sold into our whole loan sales channel and securitization transactions. If we fail to monitor our student loan sub-servicer and ensure that such sub-servicer complies with its obligations under state laws that require student loan servicers to be licensed, we may face civil claims for damages under such state laws. Because we receive revenue from such servicing activities, any such removal as the servicer or, with respect to our student loans, master servicer, could adversely affect our business, operating results, financial condition or prospects, as would the cost of onboarding a new servicer. Furthermore, we have agreed in our servicing agreements to service loans in accordance with the standards set forth therein, and may be obligated to repurchase loans if we fail to meet those standards.
Additionally, if one or more key third-party service providers were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there could be delays in our ability to process payments and perform other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms. As a result of any such delay or inability to replace such key third-party service provider, our ability to process payments and perform other business functions could suffer and our business, cash flows and future prospects may be negatively impacted.
We rely on a third-party service provider to fulfill all of the home loans that we originate, and to perform various other functions in connection with the origination of our home loans. If this third-party service provider fails to properly perform these functions or ceases to exist, our home loans business may be adversely affected.
We use a single third-party service provider to fulfill all of the home loans we originate. In the event that our third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to originate home loans will suffer and our business, cash flows and future prospects may be negatively impacted. Additionally, if our home loans third-party fulfillment partner were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there would be significant delays in our ability to complete the origination of home loans in our pipeline and to originate new home loans, as well as to complete other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms.
We may make non-qualified home loans, which may increase the risk of litigation by consumers.
We do not currently offer, but may expand our product selection to offer, non-qualified home loans, which, unlike qualified home loans, do not benefit from a presumption that the borrower has the ability to repay the loan. If we were to make a loan for which we did not satisfy the regulatory standards for ascertaining the borrower’s ability to repay the loan and the borrower were to default, we may be prevented from collecting interest and principal on that loan in court. As such, non-qualified home loans carry increased risk of exposure to litigation and claims of borrowers.
Potential geographic concentration of our members may increase the risk of loss on the loans that we originate and negatively impact our business.
Any concentration of our members in specific geographic areas may increase the risk of loss on our loans. Certain regions of the United States from time to time will experience weaker economic conditions and higher unemployment and, consequently, will experience higher rates of delinquency and loss than on similar loans in other regions of the country. Moreover, a further deterioration in economic conditions, outbreaks of disease (such as new or worsening outbreaks of COVID-19 or additional strains or variants), the continued increase in extreme weather conditions and other natural events (such as hurricanes, tornadoes, floods, drought, wildfires, mudslides, earthquakes and other extreme conditions) could adversely affect the ability and willingness of borrowers in affected regions to meet their payment obligations under their loans and may consequently affect the delinquency and loss experience of such loans. In addition, we, as master servicer for all student loans
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and home loans and as servicer of our personal loans, have offered in the past, and may in the future offer, hardship forbearance or other relief programs in certain circumstances to affected borrowers.
Conversely, an improvement in economic conditions in one or more of the geographic areas in which we have members could result in higher prepayments of their payment obligations under their loans by borrowers in such states. As a result, we and the whole loan purchasers who hold our loans or securitization investors or warehouse lenders who hold securities backed by our loans may receive principal payments earlier than anticipated, and fewer interest payments than anticipated, and face certain reinvestment risks, such as the inability to acquire loans on equally attractive terms as the prepaid loans. In addition, higher prepayments than anticipated may have a negative impact on our servicing revenue which could cause our operating results and financial condition to be materially and adversely affected.
Further, the concentration of our loans in one or more geographic locations may have a disproportionate effect on us or investors in our loans or securities backed by our loans if governmental authorities in any of those areas take action against us as originator, master servicer or servicer of those loans or take action affecting our ability as master servicer or servicer to service those loans.
FundingPersonnel and LiquidityBusiness Continuity Risks
Ifloss of key management members or key employees, or an inability to hire key personnel;
increased business continuity and cyber risks due to our primarily remote workforce;
natural disasters, power outages, telecommunications failures, man-made problems and similar;
employee misconduct;
Risk Management and Financial Reporting Risks
ability to establish and maintain proper and effective internal control over financial reporting and risk management processes and procedures;
changes in accounting principles generally accepted in the United States;
as a result of our business combination with a special purpose acquisition company, regulatory obligations may impact us differently than other publicly traded companies;
incorrect estimates or assumptions by management in connection with the preparation of our financial statements;
Information Technology and Data Risks
breach or violation of law by a third party on which we are unable to retain and/depend;
cyberattacks and other security breaches or increasedisruptions of our current sources of funding and secure newsystems or alternative methods of financing,third-party systems on which we rely, including disruptions that may impact our ability to finance additional loanscollect loan payments and introduce new products will be negatively impacted.maintain accurate accounts;
Historically, in additionliabilities related to the issuancecollection, processing, use, storage and transmission of equity, we have funded our operations and capital expenditures primarily through accesspersonal data;
Risks related to Ownership of Our Securities
volatility in the capital markets through salesprice of our loans, access to securedcommon stock and unsecured borrowing facilities and utilizationfuture dilution of securitization financing from consolidated and nonconsolidated VIEs. In eachour stockholders;
possibility of these instances (other than for certain whole loan sales of home loans), we retain the servicing rights to our loans from which we earn a servicing fee. In securitization financing transactions, we transfer a pool of loans originated by SoFi Lending Corp. to a VIEsecurities litigation, which is sponsored by SoFi Lending Corp.expensive and we retain risk in the VIE, typically in the form of asset-backed bondstime consuming; and residual interest investments. As of June 30, 2021, we had 13 VIEs consolidated on our balance sheet. We rely on each of these outlets for liquidity and the loss or reduction of any one of these outlets could materially adversely impact our business. There can be no assurance that we will be able
failure to successfully access the securitization markets at any given time, and in the event of a sudden or unexpected shortage of funds in the banking and financial system, we cannot be sure that we will be able to maintain necessary levels of funding without incurring high funding costs, a reduction in the term of funding instruments, an increase in the amount of equity we are required to hold or the liquidation of certain assets. Furthermore, there is risk that there will be no market at all for our loans either from whole loan buyers or through investments in securities backed by our loans.
We may require capital in excess of amounts we currently anticipate, and depending on market conditions and other factors, we may not be able to obtain additional capital for our current operations or anticipated future growth on reasonable terms or at all. As the volume of loans that we originate, and the increased suite of products that we make available to members, increases, we may be required to expand the size of our debt warehousing facilities or seek additional sources of capital. The availability of these financing sources depends on many factors, some of which are outside of our control. We may also experience the occurrence of events of default or breaches of financial performance or other covenants under our debt agreements, which could reduce or terminate our access to institutional funding.
If we are unable to increase our current sources of funding and secure new or alternative methods of financing, our ability to finance additional loans and to develop and offer new products, such as SoFi Credit Card, will be negatively impacted. The interest rates, advance rates and other costs of new, renewed or amended facilities may also be higher than those currently in effect. If we are unable to renew or otherwise replace these facilities or generally arrange new or alternative methods of financing on favorable terms, we may be forced to curtail our origination of loans or reduce lending or other operations, which would have a material adverse effect on our business, financial condition, operating results and cash flows.comply with Nasdaq continued listing standards.
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If one or moreBusiness, Financial and Operational Risks
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult for us to successfully identify and address the risks and uncertainties we face.
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult to identify risks to our business and evaluate our future prospects. In particular, we have limited experience offering cash management, investment services and technology solutions. In the first quarter of 2022, we acquired a bank charter and face risks as a result of our lack of experience operating a bank and as a bank holding company. We also acquired Technisys in the first quarter of 2022, which furthered our international expansion into Latin America and introduced new risks due to our limited history of operations in certain Latin American countries.
In addition to the recent events above, we face numerous challenges to our success, including our ability to:
increase or maintain the number, volume and types of, and add new features to, the loans we extend to our members as the market for loans evolves and as we face new and increasing competitive threats;
increase the number of members utilizing non-lending products, including our direct deposit feature, and maintain and build on the loyalty of existing members by increasing their use of new or additional products;
successfully maintain and enhance our diversified funding strategy, including through securitization financing from consolidated and nonconsolidated VIEs, whole loan sales, debt warehouse facilities and deposits;
further establish, diversify and refine our checking and savings, investment and brokerage offerings to meet evolving consumer needs and preferences;
diversify our revenue streams across our products and services;
favorably compete with other companies, including traditional and alternative technology-enabled lenders, financial service providers, broker dealers, and technology platform-as-a-service providers;
realize the benefits of operating a bank;
introduce new products or other offerings to meet the needs of our existing and prospective members or to keep pace with competitive lending, checking and savings, investment and other developments;
maintain or increase the effectiveness of our direct marketing, and other sales and marketing efforts;
successfully navigate economic conditions and fluctuations in the credit markets, including inflation, rising interest rates, negative gross domestic product growth and economic uncertainty;
establish fraud prevention strategies that proactively identify threat vectors and mitigate losses;
defend our platform from information security vulnerabilities, cyberattacks or malicious attacks;
effectively manage the growth of our business;
effectively manage our expenses;
obtain debt or equity capital on which we are highly dependent, is terminated, we may be unable to find replacement financing on favorableattractive terms or at all, which would have a material adverse effect on our businessall;
successfully continue to expand internationally;
adequately respond to macroeconomic and financial condition.other exogenous challenges, including the ongoing impacts from the COVID-19 pandemic and the ongoing war in Ukraine; and
anticipate and react to changes in an evolving regulatory and political environment.
We require a significant amount of short-term funding capacity for loans we originate. As of June 30, 2021, we had $5.9 billion of warehouse loan funding capacity through 19 financing partners under our warehouse facilities. Additionally, consistent with industry practice, all of our existing warehouse facilities require periodic renewal. If any of our committed warehouse facilities are terminated or are not renewed or our uncommitted facilities are not honored, we may be unable to find replacement financing on favorable terms, or at all, and we might not be able to originate an acceptable or sustainable volume of loans, which would have a material adverse effect on our business. Additionally, as our business continues to expand,successfully address the risks and uncertainties we may need additional warehouse funding capacity for the loans we originate. There can be no assurance that, in the future, we will be able to obtain additional warehouse funding capacity on favorable terms, on a timely basis, or at all.
If we fail to meet or satisfy any of the financial or other covenants included in our warehouse facilities, we would be in default under one or more of these facilities and our lenders could elect to declare all amounts outstanding under the facilities to be immediately due and payable, enforce their interests against loans pledged under such facilities and restrict our ability to make additional borrowings. Certain of these facilities also contain cross-default provisions. These restrictions may interfere with our ability to obtain financing or to engage in other business activities,face, which could materially and adversely affect us. There can be no assurance that we will maintain compliance with all financial and other covenants included in our warehouse facilities in the future.
Increases in member default rates on loans could make us and our loans less attractive to whole loan buyers, lenders under debt warehouse facilities and investors in securitizations which may adversely affect our access to financing and our business.
Increases in member default rates could make us and our loans less attractive to our existing or prospective funding sources, including whole loan buyers, securitizations and debt warehousing facilities. If our existing funding sources do not achieve their desired financial returns or if they suffer losses, they or prospective funding sources may increase the cost of providing future financing or refuse to provide future financing or purchase loans on terms acceptable to us or at all.
Our securitizations are non-recourse to SoFi Technologies and are collateralized by the pool of our loans pledged to the relevant securitization issuer. If the loans securing our securitizations fail to perform as expected, the lenders under our warehouse facilities and investors in our securitizations who purchase our loans, or future lenders or investors in similar arrangements, may increase the cost of providing future financing or refuse to provide future financing or purchase loans on terms acceptable to us or at all.
If we were to be unable to arrange new or alternative methods of financing on favorable terms, we may have to curtail or cease our origination of loans, which could have a material adverse effect onnegatively impact our business, financial condition, operating results of operations, cash flows and cash flows.future prospects.
We make representationshave a history of losses, may not achieve profitability in the future, and warranties in connection with the transfer of loans to whole loan purchasers, government-sponsored enterprises, such as the FNMA,there is no assurance that our revenue and our debt warehouse lenders and securitization trusts. If such representations and warranties are not correct, we couldbusiness model will be required to repurchase loans or indemnify the purchaser, which could have an adverse effect on our ability to operate and fund our business.successful.
We sellhave a history of net losses. We may continue to incur net losses in the home loans we originatefuture, and such losses may fluctuate significantly from quarter to third parties, including counterparties like the FNMA. In the ordinary course ofquarter. We will need to generate and sustain significant revenues for our business we are exposed to liability under representationsgenerally, and warranties made to purchasers of home loans. We make representationsachieve greater scale and warranties when we sell loans to third parties andgenerate greater operating cash flows from our Financial Services segment, in our financing transactions. Such representations and warranties typically include, among other things, that the loans were originated and servicedparticular, in compliance with law and with our credit risk origination policy and servicing guidelines and that, to the best of our knowledge, each loan was originated by us without any fraud or misrepresentation on our part or on the part of the borrower or any other person. In addition, purchasers require loans to meet strict underwriting and loan term criteriafuture periods in order to be eligible for purchase. If those representationsachieve, maintain or increase our level of profitability. We intend to continue to invest in sales and warranties are breached asmarketing, technology, and new products and services in order to a given loan, or if a certain loan we sell does not meet the relevant eligibility criteria, we will be obligatedenhance our brand recognition and our value proposition to repurchase the loan, typically at a purchase price equal to the then-outstanding principal balance of such loan, plus accrued interest and any premium. We may also be required to indemnify the purchaser for losses resulting from the breach of representations and warranties. In connection with our whole loan sales, we also typically covenant to repurchase any loan that enters delinquent status within the first thirty to sixty days following origination of the loan. Any significant increase in our obligation to repurchase home loans or indemnify purchasers of home loans, could have a significant adverse impact on our cash flows, even if they are reimbursable, and could also have a detrimental effect on our business and financial condition. If
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any such repurchase event occurs on a large scale, weour members, and these additional costs will create further challenges to generating near-term profitability. Our general and administrative expenses may not have sufficient fundsalso increase to meet the increased compliance and other requirements associated with operating as a public company, operating a bank, and evolving regulatory requirements. See “We recently acquired a national bank and became a bank holding company, which subjects us to significant additional regulation”.
We are continuously refining our repurchase obligations,revenue and business model, which would result inis premised on creating a default undervirtuous cycle for our members to engage with more products across our platform, a strategy we refer to as the underlying agreements. Moreover,Financial Services Productivity Loop. There is no assurance that our revenue and business model or any changes to our revenue and business model to better compete with our competitors will be successful. Our efforts to grow our business may be more costly than we expect, and we may not be able to resellincrease our revenue sufficiently to offset our higher operating expenses. We may continue to incur losses and not achieve future profitability or, refinance loans repurchasedif achieved, be unable to maintain such profitability, due to a breachnumber of a representation or warranty or wereasons, including the risks described in this Quarterly Report on Form 10-Q, unforeseen expenses, difficulties, complications and delays, and other unknown events.
We have experienced rapid growth in recent years, including through the addition of new lines of business and into new geographies, which may sell such loans below par. Any such event could have an adverse impactplace significant demands on our business, operating results, financial conditionoperational, risk management, sales and prospects.marketing, technology, compliance, and finance and accounting resources.
Our agreements with our lenders contain a number of early payment triggers and covenants. A breach of such triggers or covenants or other terms of such agreements could resultrapid growth in an early amortization, default, and/or acceleration of the related funding facilities which could materially impact our operations.
Primary funding sources available to support the maintenance and growthcertain areas of our business include, among others, securitizations, debt warehouse facilitiesin recent years, primarily within our Financial Services and corporate revolving debt. Our liquidity would be materially adversely affected byTechnology Platform segments, as well as operating as a bank holding company, has placed significant demands on our inabilityoperational, risk management, sales and marketing, technology, compliance, and finance and accounting infrastructure, and has resulted in increased expenses, a trend that we expect to comply with various covenantscontinue as our business grows. In addition, we are required to continuously develop and other specified requirements set forthadapt our systems and infrastructure in our agreements with our lenders which could result inresponse to the early amortization, default and/or acceleration of our existing facilities. Such covenants and requirements include financial covenants, portfolio performance covenants and other events. For a description of these covenants, requirements and events, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources”.
During an early amortization period or occurrence of an event of default, principal collections from the loans in our asset-based facilities would be applied to repay principal under such facilities rather than being available to fund newly originated loans. During the occurrence of an event of default under any of our facilities, the applicable lenders could accelerate the related debt and such lenders’ commitments to extend further credit under the related facility, if any, would terminate. If we were unable to repay the amounts due and payable under such facilities and securitizations, the applicable lenders and noteholders could seek remedies, including against the collateral pledged under such facilities and by the securitization trust. An accelerationincreasing sophistication of the debt under certain facilities could also leadconsumer financial services market, evolving fraud and information security landscape, and regulatory developments, both domestically and internationally, relating to a default underexisting and projected business activities. Our future growth will depend, among other facilities and, in certain instances, our hedging arrangements, due to cross-acceleration provisions.
An early amortization event or event of default would negatively impact our liquidity, including our ability to originate new loans, and require us to rely on alternative funding sources, which might increase our funding costs or which might not be available when needed. If we were unable to arrange new or alternative methods of financing on favorable terms, we might have to curtail the origination of loans, which could have a material adverse effect on our business, financial condition, operating results and cash flows, which in turn could have a material adverse effectthings, on our ability to meet our obligations under our facilities.
We require substantial capitalmaintain an operating platform and in the future, may require additional capitalmanagement system able to pursue our business objectives and achieve recurring profitability. If adequate capital is not available to us, including due to the cost and availability of funding in the capital markets, our business, operating results and financial condition may be harmed.
Since our founding, we have raised substantial equity financing to support theaddress such growth, of our business. Because we intend to continue to make investments to support the growth of our business, we may require additional capital to pursue our business objectives and growth strategy and respond to business opportunities, challenges or unforeseen circumstances, including lending to our members, increasing our marketing expenditures to attract new members and improve our brand awareness, developing our other products, introducing new services, further expanding internationally in existing or new countries or further improving existing offerings and services, enhancing our operating infrastructure and potentially acquiring complementary businesses and technologies. Accordingly, on a regular basis we need, or we may need, to engage in debt or equity financings to secure additional funds. However, additional funds may not be available when we need them, in amounts we need, or permitted to be applied to specific use cases, on terms that are acceptable to us or at all. In particular, we may require additional access to capital to support our lending operations. Volatility in the credit markets in general or in the market for student, personal and home loans and credit cards in particular may also have an adverse effect on our ability to obtain debt financing. Furthermore, the cost ofgrow and optimize deposit balances, and will require us to incur significant additional expenses, expand our borrowingworkforce and commit additional time from senior management and operational resources. We may increase duenot be able to market volatility, changes in the risk premiums required by lenders or if traditional sources of debt capital are unavailable. Volatility or depressed valuations or trading prices in the equity markets may similarlymanage supporting and expanding our operations effectively, and any failure to do so would adversely affect our ability to obtain equity financing. If we raise additional funds through further issuances of equity or convertible debt securities, our existing stockholders could suffer significant dilution and any new equity securities we issue could have rights, preferences and privileges superior to those of holdersincrease the scale of our common stock.business, generate projected revenue and control expenses.
Maintaining adequate liquidity is crucial to our securities brokerageOur results of operations and our money services business operations, including key functions such as transaction settlement, custody requirements and margin lending. We meet our liquidity needs primarily from working capital and cash generated by customer activity, as well as from external debt and equity financing. Increases in the number of customers, fluctuations in customer cash or deposit balances, as well as market conditions or changes in
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regulatory treatment of customer deposits, may affectfuture prospects depend on our ability to meetretain existing members and attract new members. We face intense and increasing competition and, if we do not compete effectively, our liquidity needs. Our broker-dealer subsidiary, SoFi Securities, is subject to Rule 15c3-1 under the Exchange Act, which specifies minimum capital requirements intended to ensure the general financial soundness and liquidity of broker-dealers, and SoFi Securities, LLC is subject to Rule 15c3-3 under the Exchange Act, which requires broker-dealers to maintain certain liquidity reserves.
A reduction in our liquidity position could reduce our customers’ confidence in us, which could result in the withdrawal of customer assets and loss of customers, or could cause us to fail to satisfy broker-dealer or other regulatory capital guidelines, which may result in immediate suspension of securities activities, regulatory prohibitions against certain business practices, increased regulatory inquiries and reporting requirements, increased costs, fines, penalties or other sanctions, including suspension or expulsion by the SEC, FINRA or other self-regulatory organizations (“SROs”) or state regulators, and could ultimately lead to the liquidation of our broker-dealers or other regulated entities. Factors which may adversely affect our liquidity positions include temporary liquidity demands due to timing differences between brokerage transaction settlements and the availability of segregated cash balances, timing differences between digital asset transaction settlements between uscompetitive positioning and our digital asset market makersoperating results will be harmed.
We refer to our customers as “members”. We define a member as someone who has a lending relationship with us through origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. We operate in a rapidly changing and between ushighly competitive industry, and our digital asset customers, fluctuations in cash held in customer accounts, a significant increase in our margin lending activities, increased regulatory capital requirements, changes in regulatory guidance or interpretations, other regulatory changes or a lossresults of market or customer confidence resulting in unanticipated withdrawals of customer assets. We expect that we will continue to use our available cash to fund our lending activitiesoperations and help scale our Financial Services segment. To supplement our cash resources, we may seek to enter into additional securitizations and whole loan sale agreements or increase future prospects depend on, among others:
the size of existing debt warehousing facilities, increase the size of, or replace, our revolving credit facility, and pursue other potential options. If we are unable to adequately maintain our cash resources, we may delay non-essential capital expenditures, implement cost cutting procedures, delay or reduce future hiring, discontinue the pursuit of our strategic objectives and growth strategies, or reduce our rate of future originations compared to current level. There can be no assurance that we can obtain sufficient sources of external capital to support thecontinued growth of our business. Delays in doing so or failure to do so may require us to reduce loan originations or reduce our operations, which would harm our ability to pursue our business objectives as well as harm our business, operating results and financial condition.
We are unable to finance all of the receivables that we originate or other assets that we hold, and that illiquidity could result in a negative impact on our financial condition.
We operate a gain on sale origination model, the success of which is tied to our ability to finance the assets that we originate. Certain of our assets, however, are ineligible for sale to a whole loan buyer or securitization trust, or are ineligible for, or are subject to a higher advance rate under, warehouse funding, each of which has specific eligibility criteria for receivables it purchases or holds as collateral. Ineligible receivables include, among others, those in default or that are delinquent, receivables with defects in their origination or servicing, including fraud, or receivables generated under origination guidelines and credit policies that are no longer in effect. In addition, many of our warehouse funding sources contain excess concentration limits for loans in forbearance or with specific loan level characteristics such as time-to-maturity or loan type. Once these limits have been exceeded the advance rate applied to those receivables becomes less advantageous to us. If we are unable to sell or reasonably fund these receivables, we are required to hold them on our balance sheet which, in sufficient volume, negatively impact our financial condition.
In addition to the receivables described above, we also hold on balance sheet certain risk retention assets that we are not able to pledge to our risk retention repurchase facilities. These risk retention assets include residuals from our securitization trusts that are either ineligible for transfer or are subject to European Union regulations that prohibit transfer. The illiquidity of these positions may negatively impact our financial condition.
SoFi Credit Card is a relatively new product and any failure to execute our funding strategy for it could have a negative impact on our business, operating results and financial condition.
SoFi Credit Card is a new product and we have limited experience originating and administering it. We began originating credit card receivables in the third quarter of 2020 (and launched the product to a broader market in the fourth quarter of 2020). We anticipate establishing a credit card receivable securitization program in the future. There is no guarantee, however, that we will be successful in establishing a securitization program for these assets. In the event we are unable to finance our credit card receivables, we may be required to hold those assets on balance sheet, sell them for a loss, any of which could have a negative impact on our business, operating results and financial condition.
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Regulatory, Tax and Other Legal Risks
We are subject to extensive, complex and evolving laws, rules and regulations, which are interpreted and enforced by various federal, state and local government authorities.
We are subject to various federal, state and local regulatory regimes. The principal policy objectives of these regulatory regimes are to protect borrowers, investors, and other financial services customers and to prevent fraud, money laundering, and terrorist financing. Laws and regulations, among other things, impose licensing and qualifications requirements; require various disclosures and consents; mandate or prohibit certain terms and conditions for various financial products; prohibit discrimination based on certain prohibited bases; prohibit unfair, deceptive, or abusive acts or practices; require us to submit to examinations by federal, state and local regulatory regimes; and require us to maintain various policies, procedures and internal controls. Monitoring and complying with all applicable laws and regulations can be difficult and costly. Failure to comply with any of these requirements may result in, among other things, enforcement action by governmental authorities, lawsuits, monetary damages, fines or monetary penalties, restitution or other payments to borrowers or investors, modifications to business practices, revocation of required licenses or registrations, voiding of loan contracts and reputational harm. See Part II, Item 1 “Legal Proceedings”.
Our Lending segment is highly regulated, and if we fail to comply with federal and state consumer protection laws, rules, regulations and guidance, our business could be adversely affected.
We are subject to extensive and complex rules and regulations, licensing and examination by various federal, state and local government authorities designed to protect borrowers and customers of other financial services. The CFPB, an agency which oversees compliance with and enforces federal consumer financial protection laws, has supervisory authority over the student and mortgage lending activity in which we engage. In addition, the CFPB has substantial power to regulate financial products and services received by consumers from both bank and non-bank lenders, including rulemaking authority in enumerated areas of federal law traditionally applicable to consumer lending such as truth in lending, fair credit reporting and fair debt collection. The CFPB has the authority to pursue enforcement actions against companies that offer or provide consumer financial products or services, including lenders and loan servicers that engage in unfair, deceptive or abusive acts or practices (“UDAAP”). The CFPB may also seek a range of other remedies, including rescission of contracts, refund of money, return of real property, restitution, disgorgement of profits or other compensation for unjust enrichment, damages, public notification of the violation, and “conduct” restrictions (i.e., future limits on the target’s activities or functions). In addition, where a company has violated Title X of the Dodd Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) or CFPB regulations under Title X, the Dodd-Frank Act empowers state attorneys general and state regulators to bring certain civil actions.
We hold lending licenses or similar authorizations in multiple states, each of which has the authority to supervise and examine our activities. As a licensed consumer lender, mortgage lender, loan broker, collection agency and loan servicer in certain states, we are subject to examinations by state agencies in those states. Similarly, we are subject to licensure requirements and regulation as an education loan servicer in multiple states. An administrative proceeding, litigation, investigation or regulatory proceeding relating to allegations or findings of the violation of such laws by us, any subservicer we engage, or our collection agents, could impair our ability to service and collect on our loans or could result in requirements that we pay damages, fines or penalties and/or cancel the balance or other amounts owing under one or more of our loans. There is no assurance that allegations of violations of the provisions of applicable federal or state consumer protection laws will not be asserted against us, any subservicer we engage or our collection agents or other prior owners of our loans in the future. To the extent it is determined that any of our loans were not originated in accordance with all applicable laws, we may be obligated to repurchase such loan from a whole loan buyer, securitization trust or warehouse facility.
We must comply with federal, state and local consumer protection laws including, among others, the federal and state UDAAP laws, the Federal Trade Commission Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act, the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act, the Secure and Fair Enforcement for Mortgage Licensing Act, the Fair Credit Reporting Act (“FCRA”), the Fair Debt Collection Practices Act, the Servicemembers Civil Relief Act, the Military Lending Act, the Electronic Fund Transfer Act, the Gramm-Leach-Bliley Act, the CARES Act, and the Dodd-Frank Act. We must also comply with laws on advertising, as well as privacy laws, including the Telephone Consumer Protection Act (the “TCPA”), the Telemarketing Sales Rule, the CAN-SPAM Act, the Personal Information Protection and Electronic Documents Act, and the newly enacted California Consumer Privacy Act (the “CCPA”). Privacy and data security concerns, data collection and transfer restrictions, contractual obligations and U.S. laws and regulations related to data privacy, security and protection could materially and adversely affect our business, financial condition and results of operations.
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Compliance with applicable law is costly, and our failure to comply with applicable federal, state and local law could lead to:
loss of our licenses and approvals to engage in our lending and servicing businesses;member base;
damageour ability to monetize our reputation inmember base, including through the industry;use of additional products by our existing members;
governmental investigations and enforcement actions;
administrative fines and penalties and litigation;
civil and criminal liability, including class action lawsuits;
inability to enforce loan agreements;
diminishedour ability to sell loans that we originate or purchase, requirements to sell such loansacquire members at a discount compared to other loans or repurchase or address indemnification claims from purchasers of such loans;
loss or restriction of warehouse facilities to fund loans;
inability to raise capital;lower cost; and
inabilityour ability to executeincrease the overall value to us of each of our members while they remain on our business strategy, includingplatform (which we refer to as a member’s lifetime value).
We expect our growth plans.
For example, incompetition to continue to increase, as there are generally no substantial barriers to entry to the first quarter of 2019,markets we were subject to a consent order from the Federal Trade Commission (the “FTC Consent Order”), which resolved allegations that we misrepresented how much money student loan borrowers have saved or would save from financing their loans with us, in violation of the Federal Trade Commission Act. Under the consent order, we are prohibited from misrepresenting to consumers how much money they would save by using our products, unless the claims are backed up by reliable evidence.
While we have developed and monitor policies and procedures designed to assist in compliance with laws and regulations and the FTC Consent Order, no assurance can be given that our compliance policies and procedures will be effective and that we will not be subject to fines and penalties, including with respect to any alleged noncompliance with the FTC Consent Order. Ambiguities in applicable statutes and regulations may leave uncertainty with respect to permitted or restricted conduct and may make compliance with laws, and risk assessment decisions with respect to compliance with laws difficult and uncertain.serve. In addition ambiguities make it difficult, in certain circumstances, to determine if,established enterprises, we may also face competition from early-stage companies attempting to capitalize on the same, or similar, opportunities as we are. Some of our current and how, compliance violations may be cured. We may fail to comply with applicable statutes and regulations even if acting in good faith, or because governmental bodies or courts interpret existing laws or regulations in a more restrictive manner, which may lead to regulatory investigations, governmental enforcement actions or private causes of actionpotential competitors have longer operating histories, particularly with respect to our compliance. To resolve issues raised in examinationsfinancial services products, significantly greater financial, technical, marketing and other resources and a larger customer base than we do. This allows them to potentially offer more competitive pricing or other governmental actions, we may be required to take various corrective actions, including changing certain business practices, making refundsterms or taking other actions that could be financiallyfeatures, a broader range of financial products, or competitively detrimental to us. In some cases, regardlessa more specialized set of fault, it may be less time-consumingspecific products or costly to settle these matters, which may require us to implement certain changes to our business practices, provide remediation to certain individuals or make a settlement payment to a given party or regulatory body. There is no assurance that any future settlements will not have a material adverse effect on our business.
We are subject to federal and state regulatory requirements that result in substantial compliance costs, and our business would be adversely affected if our licenses are impaired as a result of non-compliance with those requirements.
We hold state licenses in connection with our lending activities, our student loan servicing activitiesservices, as well as respond more quickly than we can to new or emerging technologies and changes in member preferences. Our existing or future competitors may develop products or services that are similar to our moneyproducts and services business activities. We must comply with state licensing requirementsor that achieve greater market acceptance than our products and varying compliance requirements in all the states in which we operateservices. This could attract current or potential members away from our services and the District of Columbia. Changes in licensing laws may result in increased disclosure requirements, increased fees, or may impose other conditions to licensing that we orreduce our personnel are unable to meet. In most states in which we operate, a regulatory agency or agencies regulate and enforce laws relating to loan servicers, brokers, and originators, collection agencies, and money services businesses. We are subject to periodic examinations by state and other regulatorsmarket share in the jurisdictionsfuture. Additionally, when new competitors seek to enter our markets, or when existing market participants seek to increase their market share, these competitors sometimes undercut, or otherwise exert pressure on, the pricing terms prevalent in that market, which we conduct business, which can result in increases incould adversely affect our administrative costs and refunds to borrowers of certain fees earned by us, and we may be required to pay substantial penalties imposed by those regulators due to compliance errors, or we may lose our license market share and/or our ability to do business in the jurisdiction otherwise may be impaired. Fines and penalties incurred in one jurisdiction may cause investigations or other actions by regulators in other jurisdictions.capitalize on new market opportunities.
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We may not be ablecurrently compete at multiple levels with a variety of competitors, including:
other personal loan, student loan refinancing, in-school student loan and mortgage lenders, including other banks and other non-bank financial institutions, as well as credit card issuers, that can offer more competitive interest rates or terms;
banks and other non-bank financial institutions, for our checking and savings accounts;
rewards credit cards provided by other financial institutions, for our SoFi Credit Card;
other brokerage firms, including online or mobile platforms, and technology and other companies for our SoFi Invest accounts;
other technology platforms for the enterprise services we provide, such as technology products and solutions via Galileo and Technisys;
other content providers for subscribers to maintainour financial services content, including content from alternative providers available to our subscribers through our Lantern Credit service, which is a financial services aggregator providing marketplace lending products, and various enterprise partnerships; and
other financial services firms offering leading employers a comprehensive platform for employees to build financial well-being through student loan and 529 educational plan contributions, educational tools, and financial resources, all currently requisite licensesof which we provide through SoFi at Work.
We believe that our ability to compete depends upon many factors both within and permits. Ifbeyond our control, including, among others, the following:
the size, diversity and activity levels of our member base;
our ability to introduce successful new products and services, or to iterate and innovate on existing products or services to satisfy evolving member preferences or to keep pace with market trends;
our ability to diversify our revenue streams across our products and services;
the timing and market acceptance of our products and services, including developments and enhancements to those products and services, offered by us and our competitors;
member service and support efforts;
selling and marketing and promotional efforts;
the ease of use, performance, price and reliability of solutions developed either by us or our competitors;
our ability to attract and retain talent;
changes in economic conditions, regulatory and policy developments;
our ability to successfully operate a national bank, grow deposits and realize the potential benefits to our members;
our ability to successfully execute on the Financial Services Productivity Loop and our other business plans;
general credit markets conditions and their impact on our liquidity and ability to access funding;
the ongoing impact of the COVID-19 pandemic and related developments on the lending and financial services markets we change or expand serve; and
our brand strength relative to our competitors.
Our current and future business activities, we may be required to obtain additional licenses before we can engage in those activities. If we apply for a new license, a regulator may determineprospects demand that we were requiredact to domeet these competitive challenges but, in doing so, at an earlier pointour revenues and results of operations could be adversely affected if we, for example, increase marketing or other expenditures or make new expenditures in time, and as aother areas. Competitive pressures could also result may impose penaltiesin us reducing the annual percentage rate on the loans we originate, incurring higher member acquisition costs, or refuse to issue the license, which could requiremaking it more difficult for us to modify or limitgrow our activitiesloan originations in both number of loans and volume for new as well as existing members. All of the relevant state. For example, in 2019, we applied, through a subsidiary, for a Pennsylvania Mortgage Servicer license. The Commonwealth of Pennsylvania, acting through the Department of Bankingforegoing factors and Securities, issued a consent agreement and order ordering us to pay a $110,000 fine for engaging in the home loan servicing activity prior to obtaining the license.
In addition, the states that currently do not provide extensive regulation of our business may later choose to do so, and if such states so act, we may not be able to obtain or maintain all requisite licenses and permits, whichevents could require us to modify or limit our activities in the relevant state or states. The failure to satisfy those and other regulatory requirements could result in a default under our warehouse facilities, other financial arrangements and/or servicing agreements and thereby have a material adverse effect onadversely affect our business, financial condition, and results of operations.
Our complianceoperations, cash flows and risk management policies and procedures as a regulated financial services company may not be fully effective in identifying or mitigating compliance and risk exposure in all market environments or against all types of risk.
As a financial services company operating in the securities industry, among others, our business exposes us to a number of heightened risks. We have devoted significant resources to develop our compliance and risk management policies and procedures and will continue to do so, but there can be no assurance these are sufficient, especially as our business is rapidly growing and evolving. Nonetheless, our limited operating history, evolving business and rapid growth make it difficult to predict all of the risks and challenges we may encounter and may increase the risk that our policies and procedures to identify, monitor and manage compliance risks may not be fully effective in mitigating our exposure in all market environments or against all types of risk. Further, some controls are manual and are subject to inherent limitations and errors in oversight. This could cause our compliance and other risk management strategies to be ineffective. Other compliance and risk management methods depend upon the evaluation of information regarding markets, customers, catastrophe occurrence or other matters that are publicly available or otherwise accessible to us, which may not always be accurate, complete, up-to-date or properly evaluated. Insurance and other traditional risk-shifting tools may be held by or available to us in order to manage certain exposures, but they are subject to terms such as deductibles, coinsurance, limits and policy exclusions, as well as risk of counterparty denial of coverage, default or insolvency. Any failure to maintain effective compliance and other risk management strategies could have an adverse effect on our business, financial condition and results of operations. We are also exposed to heightened regulatory risk because our business is subject to extensive regulation and oversight in a variety of areas, and such regulations are subject to evolving interpretations and application and it can be difficult to predict how they may be applied to our business, particularly as we introduce new products and services and expand into new jurisdictions. Additionally, the regulatory landscape involving digital assets is constantly evolving and SoFi Digital Assets, LLC may be subject to fines, penalties or loss of regulatory licenses if the SEC or any other regulators issue new regulations or interpretive guidance related to digital assets that prohibit any of our current business practices. Also, due to market volatility, it is difficult to predict how much capital we will need in the future to meet net capital requirements.. Any perceived or actual breach of laws and regulations could negatively impact our business, financial condition or results of operations. It is possible that these laws and regulations could be interpreted or applied in a manner that would prohibit, alter, or impair our existing or planned products and services.
We may become subject to enforcement actions or litigation as a result of our failure to comply with laws and regulations, even though noncompliance was inadvertent or unintentional.
We maintain systems and procedures designed to ensure that we comply with applicable laws and regulations; however, some legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though there were systems and procedures designed to ensure compliance in place at the time.
For example, we engage in outbound telephone and text communications with consumers, and accordingly must comply with a number of statutes and regulations that govern said communications and the use of automatic telephone dialing systems (“ATDS”), and artificial or pre-recorded voice, including the TCPA and Telemarketing Sales Rules. The U.S. Federal Communications Commission (the “FCC”), and the FTC have responsibility for regulating various aspects of these laws. Among other requirements, the TCPA requires us to obtain prior express written consent for certain telemarketing calls and to adhere to “do-not-call” registry requirements which, in part, mandate we maintain and regularly update lists of consumers who have chosen not to be called and restrict calls to consumers who are on the national do-not-call list. Many states have similar consumer protection laws regulating telemarketing. These laws limit our ability to communicate with consumers and reduce theprospects.
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effectiveness of our marketing programs. As currently construed, the TCPA does not distinguish between voiceWe recently acquired a national bank and data, and, as such, SMS/MMS messages are also “calls” for the purpose of TCPA obligations and restrictions.
For violations of the TCPA, the law provides forbecame a private right of action underbank holding company, which a plaintiff may recover monetary damages of $500 for each call or text made in violation of the prohibitions on calls made using an “artificial or pre-recorded voice” or an ATDS. A court may treble the amount of damages upon a finding of a “willful or knowing” violation. There is no statutory cap on maximum aggregate exposure (although some courts have applied in TCPA class actions constitutional limits on excessive penalties). An action may be brought by the FCC, a state attorney general, an individual, or a class of individuals. Like other companies that rely on telephone and text communications, we may be subject to putative class action suits alleging violations of the TCPA. If in the future we are found to have violated the TCPA, the amount of damages and potential liability could be extensive and adversely impact our business. Accordingly, were such a class certified or if we are unable to successfully defend such a suit, then TCPA damages could have a material adverse effect on our results of operations and financial condition.
Changes in consumer finance and other applicable laws and regulations, as well as changes in government enforcement policies and priorities, may negatively impact the management of our business, results of operations, ability to offer certain products or the terms and conditions upon which they are offered, and ability to compete.
Consumer finance regulation is constantly changing, and new laws or regulations, or new interpretations of existing laws or regulations, could have a materially adverse impact on our ability to operate as currently intended, and cause us to incur significant expense in order to ensure compliance. Federal and state financial services regulators are also enforcing existing laws, regulations, and rules aggressively and enhancing their supervisory expectations regarding the management of legal and regulatory compliance risks. These regulatory changes and uncertainties make our business planning more difficult and could result in changes to our business model and potentially adversely impact our results of operations. As a non-bank lender, we are subject to state licensing and usury laws. Furthermore, to the extent applicable, these laws can impose specific statutory liabilities upon creditors who fail to comply with their provisions and may affect the enforceability of a loan. If the application of consumer protection laws were to cause our loans, or any of the terms of our loans, to be unenforceable against the relevant borrowers, our business will be materially adversely affected. Even if we seek to comply with licensing and other requirements that we believe may be applicable to us, if we are found to not have complied with applicable laws, we could lose one or more of our licenses or authorizations or face other sanctions or penalties or be required to obtain a license in one or more such jurisdictions, which may have an adverse effect on our business.
Proposals to change the statutes affecting financial services companies are frequently introduced in Congress and state legislatures that, if enacted, may affect their operating environment in substantial and unpredictable ways. In addition, numerous federal and state regulators have the authority to promulgate or change regulations that could have a similar effect on our operating environment. We cannot determine with any degree of certainty whether any such legislative or regulatory proposals will be enacted and, if enacted, the ultimate impact that any such potential legislation or implementing regulations, or any such potential regulatory actions by federal or state regulators, would have upon our business.
New laws, regulations, policy or changes in enforcement of existing laws or regulations applicable to our business, or reexamination of current practices, could adversely impact our profitability, limit our ability to continue existing or pursue new business activities, require us to change certain of our business practices, affect retention of key personnel, or expose us to additional costs (including increased compliance costs and/or customer remediation). These changes also may require us to invest significant resources, and devote significant management attention, to make any necessary changes and could adversely affect our business.
We are subject to the risk that regulatory or enforcement agencies and/or consumer advocacy groups may assert that our business practices may violate certain rules, laws and regulations, including anti-discrimination statutes.
Anti-discrimination statutes, such as the Fair Housing Act and the Equal Credit Opportunity Act and state law equivalents, prohibit creditors from discriminating against loan applicants and borrowers based on certain characteristics, such as race, religion and national origin. Various federal regulatory and enforcement departments and agencies, including the Department of Justice and CFPB, take the position that these laws apply not only to intentional discrimination, but also to neutral practices that have a disparate impact on a group that shares a characteristic that a creditor may not consider in making credit decisions. State and federal regulators, as well as consumer advocacy groups and plaintiffs’ attorneys, are focusing greater attention on “disparate impact” claims. Similarly, these regulatory agencies and litigants could take the position that the geographical footprint within which we conduct lending activity or the manner in which we advertise loans, disproportionately excludes potential borrowers belonging to a protected class, and constitutes unlawful “redlining”. In addition to reputational harm,
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violations of the Equal Credit Opportunity Act and the Fair Housing Act can result in actual damages, punitive damages, injunctive or equitable relief, attorneys’ fees and civil money penalties.
Our relationships with third-party financial institutions may subject us to regulation as a service provider.
We have relationships with third parties that are subject to various federal, state, local and foreign laws and regulations. Our contracts with such parties may require us to comply with the laws to which such third parties are subject. As a service provider or partner to financial institutions, such as banks, we are or may become subject to regulatory oversight and examination by the Federal Financial Institutions Examination Council, an interagency body of the Federal Reserve, the OCC, the FDIC, and various other federal and state regulatory authorities. In addition, independent auditors annually review several of our operations to provide reports on internal controls for our partners’ auditors and regulators. We also may be subject to possible review by state agencies that regulate our partners.
Changes to laws and regulations and enhanced regulatory oversight of our partners and us may compel us to divert more resources to compliance, terminate or modify our relationships with our partners, or otherwise limit the manner in which we conduct our business. If we are unable to adapt our products and services to conform to applicable laws and regulations, or if these laws and regulations have a negative impact on our partners, we may experience losses or increased operating costs, which could have a material adverse effect on our business, financial condition and results of operations.
Our Financial Services segment is subject to the regulatory framework applicable to investment managers and broker-dealers, including regulation by the SEC and FINRA.
We offer investment management services through SoFi Wealth LLC, an internet based investment adviser and SoFi Capital Advisors, LLC, which sponsors private investment funds that invest in asset-backed securitizations. Both SoFi Wealth LLC and SoFi Capital Advisors LLC are registered as investment advisers under the Investment Advisers Act of 1940, as amended (the “Advisers Act”), and are subject to regulation by the SEC. SoFi Securities is an affiliated registered broker-dealer and FINRA member. We offer cash management accounts, which are brokerage products, through SoFi Securities.
The investment advisers are subject to the anti-fraud provisions of the Advisers Act and to fiduciary duties derived from these provisions, which apply to our relationships with our members who are advisory clients, as well as the funds we manage. These provisions and duties impose restrictions and obligations on us with respect to our dealings with our members, fund investors and our investments, including for example restrictions on transactions with our affiliates. Our investment advisers have in the past and will in the future be subject to periodic SEC examinations. Our investment advisers are also subject to other requirements under the Advisers Act and related regulations primarily intended to benefit advisory members. These additional requirements relate to matters including maintaining effective and comprehensive compliance programs, record-keeping and reporting and disclosure requirements. The Advisers Act generally grants the SEC broad administrative powers, including the power to limit or restrict an investment adviser from conducting advisory activities in the event it fails to comply with federal securities laws. Additional sanctions that may be imposed for failure to comply with applicable requirements include the prohibition of individuals from associating with an investment adviser, the revocation of registrations and other censures and fines. Even if an investigation or proceeding did not result in a sanction or the sanction imposed against us or our personnel by a regulator were small in monetary amount, the adverse publicity relating to the investigation, proceeding or imposition of these sanctions could harm our reputation and cause us to lose existing members or fail to gain new members. See Part II, Item 1 “Legal Proceedings”.
Our subsidiary, SoFi Securities, is an affiliated registered broker-dealer and FINRA member. The securities industry is highly regulated, including under federal, state and other applicable laws, rules, and regulations, and we may be adversely affected by regulatory changes related to suitability of financial products, supervision, sales practices, advertising, application of fiduciary standards, best execution, and market structure, any of which could limit our business and damage our reputation. FINRA has adopted extensive regulatory requirements relating to sales practices, advertising, registration of personnel, compliance and supervision, and compensation and disclosure, to which SoFi Securities and its personnel are subject. FINRA and the SEC also have the authority to conduct periodic examinations of SoFi Securities, and may also conduct administrative proceedings. Additionally, material expansions of the business in which SoFi Securities engages are subject to approval by FINRA. This could delay, or even prevent, the firm’s ability to expand its securities and brokerage offerings in the future.
From time to time, SoFi Securities and SoFi Wealth may be threatened with or named as a defendant in lawsuits, arbitrations and administrative claims. The firm is also subject to periodic regulatory examinations and inspections by regulators (including the SEC and FINRA). Compliance and trading problems or other deficiencies or weakness that are reported to regulators, such as the SEC and FINRA, by dissatisfied customers or others, or that are identified by regulators themselves are investigated by such regulators, and may, if pursued, result in formal claims being filed against SoFi Securities
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and SoFi Wealth by customers or disciplinary action being taken by regulators against the firm or its employees. Our failure to comply with applicable laws or regulations or our own policies and procedures could result in fines, litigation, suspensions of personnel or other sanctions, which could have a material effect on our overall financial results. Even if a sanction imposed against us or our personnel is small in monetary amount, the adverse publicity arising from the imposition of sanctions against us by regulators could harm our reputation and our brand and lead to material legal, regulatory and financial exposure (including fines and other penalties), cause us to lose existing members or fail to gain new members. In addition, in the normal course of business, SoFi Securities and SoFi Wealth discuss matters with its regulators raised during regulatory examinations or otherwise subject to their inquiry. These matters could result in censures, fines, penalties or other sanctions.
Evolving laws and government regulations could adversely affect our Financial Services segment.
Governmental regulation of global financial markets and financial institutions is pervasive and continually evolving. This includes regulation of investment managers and activities, through the implementation of compliance, risk management and anti-money laundering procedures; restrictions on specific types of investments and the provision and use of leverage; capital requirements; limitations on compensation to managers; and books and records, reporting and disclosure requirements. The effects on us of future regulation, or of changes in the interpretation and enforcement of existing regulation, could have an adverse effect on our investment strategies or our business model. Policy changes and regulatory reform by the U.S. federal government may create regulatory uncertainty for our members’ portfolios and our investment strategies and adversely affect our profitability.
Our business and reputation may be harmed by changes in business, economic or political conditions that impact global financial markets, or by a systemic market event.
As a financial services company, our business, results of operations and reputation are directly affected by elements beyond our control, such as economic and political conditions, changes in the volatility in financial markets (including volatility as a result of the COVID-19 pandemic), significant increases in the volatility or trading volume of particular securities, broad trends in business and finance, changes in volume of securities trading generally, changes in the markets in which such transactions occur and changes in how such transactions are processed. These elements can arise suddenly and the full impact of such conditions can remain uncertain. A prolonged weakness in equity markets, such as a slowdown causing reduction in trading volume in securities, derivatives or digital assets markets, may result in reduced revenues and would have an adverse effect on our business, financial condition and results of operations. Significant downturns in the securities markets or in general economic and political conditions may also cause individuals to be reluctant to make their own investment decisions and thus decrease the demand for our products and services and could also result in our customers reducing their engagement with our platform. Conversely, significant upturns in the securities markets or in general economic and political conditions may cause individuals to be less proactive in seeking ways to improve the returns on their trading or investment decisions and, thus, decrease the demand for our products and services. Any of these changes could cause our future performance to be uncertain or unpredictable, and could have an adverse effect on our business, financial condition and results of operations.
In addition, a prolonged weakness in the U.S. equity markets or a general economic downturn could cause our customers to incur losses, which in turn could cause our brand and reputation to suffer. If our reputation is harmed, the willingness of our existing customers, and potential new customers, to do business with us could be negatively impacted, which would adversely affect our business, financial condition and results of operations.
The regulatory regime governing blockchain technologies and digital assets is uncertain, and new regulations or policies may alter our business practices with respect to digital assets.
We currently offer virtual currency and digital asset-related trading services through a subsidiary that is licensed and registered with various governmental authorities as a money service business, money transmitter, virtual currency business, or the equivalent. Although many regulators have provided some guidance, regulation of digital assets based on or incorporating blockchain, such as digital assets and digital asset exchanges, remains uncertain and will continue to evolve. Further, regulation varies significantly among international, federal, state and local jurisdictions. As blockchain networks and blockchain assets have grown in popularity and in market size, federal and state agencies are increasingly taking interest in, and in certain cases regulating, their use and operation. Treatment of virtual currencies continues to evolve under federal and state law. Many U.S. regulators, including the SEC, the Financial Crimes Enforcement Network (“FinCEN”), the Commodity Futures Trading Commission, (the “CFTC”), the Internal Revenue Service (the “IRS”), and state regulators including the New York State Department of Financial Services (the “NYSDFS”), have made official pronouncements or issued guidance or rules regarding the treatment of Bitcoin and other digital currencies. The IRS released guidance treating virtual currency as property that is not currency for U.S. federal income tax purposes, although there is no indication yet whether other courts or federal or state regulators will follow this classification. Both federal and state agencies have instituted enforcement actions against those
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violating their interpretation of existing laws. Other U.S. and many state agencies have offered little official guidance and issued no definitive rules regarding the treatment of digital assets. The CFTC has publicly taken the position that certain virtual currencies, which term includes digital assets, are commodities. To the extent that Bitcoin is deemed to fall within the definition of a “commodity interest” under the Commodity Exchange Act (the “CEA”), we may be subject to additional regulation under the CEA and CFTC regulations.
As blockchain technologies and digital assets business activities grow in popularity and market size, and as new digital assets businesses and technologies emerge and proliferate, foreign, federal, state, and local regulators revisit and update their laws and policies, and can be expected to continue to do so in the future. Changes in this regulatory environment, including changing interpretations and the implementation of new or varying regulatory requirements by the government, may significantly affect or change the manner in which we currently conduct some aspects of our business.
States may require licenses that apply to blockchain technologies and digital assets.
In the case of virtual currencies, state regulators such as the NYSDFS have created regulatory frameworks. For example, in July 2014, the NYSDFS proposed the first U.S. regulatory framework for licensing participants in virtual currency business activity. The regulations, known as the “BitLicense”, are intended to focus on consumer protection. The NYSDFS issued its final BitLicense regulatory framework in June 2015. The BitLicense regulates the conduct of businesses that are involved in virtual currencies in New York or with New York customers and prohibits any person or entity involved in such activity from conducting such activities without a license. SoFi Digital Assets, LLC currently holds a BitLicense.
Other states may adopt similar statutes and regulations which will require us to obtain a license to conduct digital asset activities. In July 2020, Louisiana adopted the Virtual Currency Business Act, which will require operators of virtual currency businesses to obtain a virtual currency license in order to conduct business in Louisiana, in accordance with a proposed rule, which is expected to be issued as a final rule by the Louisiana Office of Financial Institutions in early 2021. Other states, such as Texas, have published guidance on how their existing regulatory regimes governing money transmitters apply to virtual currencies. Some states, such as New Hampshire, North Carolina and Washington, have amended their state’s statutes to include virtual currencies into existing licensing regimes, while others have interpreted their existing statutes as requiring a money transmitter license to conduct certain virtual currency business activities. SoFi Digital Assets, LLC is licensed as a money transmitter or the equivalent in a majority of states and the District of Columbia.
It is likely that, as blockchain technologies and the use of virtual currencies continues to grow, additional states will take steps to monitor the developing industry and perhaps require us to obtain additional licenses in connection with our virtual currency activity.
Failure to comply with anti-money laundering, economic and trade sanctions regulations, and similar laws could subject us to penalties and other adverse consequences.
Various laws and regulations in the United States and abroad, such as the Bank Secrecy Act, the Dodd-Frank Act, the USA PATRIOT Act, and the Credit Card Accountability Responsibility and Disclosure Act, impose certain anti-money laundering requirements on companies that are financial institutions or that provide financial products and services. Under these laws and regulations, financial institutions are broadly defined to include money services businesses such as money transmitters. In 2013, FinCEN issued guidance regarding the applicability of the Bank Secrecy Act to administrators and exchangers of convertible virtual currency, clarifying that they are money service businesses, and more specifically, money transmitters. The Bank Secrecy Act requires money services businesses (“MSBs”) to develop and implement risk-based anti-money laundering programs, report large cash transactions and suspicious activity, and maintain transaction records, among other requirements. State regulators may impose similar requirements on licensed money transmitters. In addition, our contracts with financial institution partners and other third parties may contractually require us to maintain an anti-money laundering program. Our subsidiary, SoFi Digital Assets, LLC, is registered with FinCEN as an MSB. Registration as an MSB subjects us to the regulatory and supervisory jurisdiction of FinCEN and the IRS, the anti-money laundering provisions of the BSA and its implementing regulations applicable to MSBs.
We are also subject to economic and trade sanctions programs administered by the Treasury Department’s Office of Foreign Assets Control, or OFAC, which prohibit or restrict transactions to or from or dealings with specified countries, their governments, and in certain circumstances, their nationals, and with individuals and entities that are specially-designated nationals of those countries, narcotics traffickers, terrorists or terrorist organizations, and other sanctioned persons and entities.
Our failure to comply with anti-money laundering, economic and trade sanctions regulations, and similar laws could subject us to substantial civil and criminal penalties, or result in the loss or restriction of our MSB or broker-dealer registrations
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and state licenses, or liability under our contracts with third parties, which may significantly affect our ability to conduct some aspects of our business. Changes in this regulatory environment, including changing interpretations and the implementation of new or varying regulatory requirements by the government, may significantly affect or change the manner in which we currently conduct some aspects of our business.
We are subject to anti-corruption, anti-bribery and similar laws, and non-compliance with such laws can subject us to significant adverse consequences, including criminal or civil liability and harm our business.
We are subject to the Foreign Corrupt Practices Act, U.S. domestic bribery laws and other U.S. and foreign anti-corruption laws. Anti-corruption and anti-bribery laws have been enforced aggressively in recent years and are interpreted broadly to generally prohibit companies, their employees and their third-party intermediaries from authorizing, offering or providing, directly or indirectly, improper payments or benefits to recipients in the public sector. These laws also require that we keep accurate books and records and maintain internal controls and compliance procedures designed to prevent any such actions. Although our operations are currently concentrated in the United States, as we increase our international cross-border business and expand operations abroad, we have engaged and may further engage with business partners and third-party intermediaries to market our services and to obtain necessary permits, licenses and other regulatory approvals. In addition, we or our third-party intermediaries may have direct or indirect interactions with officials and employees of government agencies or state-owned or affiliated entities. We can be held liable for the corrupt or other illegal activities of these third-party intermediaries, our employees, representatives, contractors, partners, and agents, even if we do not explicitly authorize such activities. The failure to comply with any such laws could subject us to criminal or civil liability, cause us significant reputational harm and have an adverse effect on our business, financial condition and results of operations.
We conduct our brokerage and other business operations through subsidiaries and may in the future rely on dividends from our subsidiaries for a substantial amount of our cash flows.
We may in the future depend on dividends, distributions and other payments from our subsidiaries to fund payments on our obligations, including any debt obligations we may incur. Regulatory and other legal restrictions may limit our ability to transfer funds to or from certain subsidiaries, including SoFi Securities. In addition, certain of our subsidiaries are subject to laws and regulations that authorize regulatory bodies to block or reduce the flow of funds to us, or that prohibit such transfers altogether in certain circumstances. These laws and regulations may hinder our ability to access funds that we may need to make payments on our obligations, including any debt obligations we may incur and otherwise conduct our business by, among other things, reducing our liquidity in the form of corporate cash. In addition to negatively affecting our business, a significant decrease in our liquidity could also reduce investor confidence in us. Certain rules and regulations of the SEC and FINRA may limit the extent to which our broker-dealer subsidiaries may distribute capital to us. For example, under FINRA rules applicable to SoFi Securities, a dividend in excess of 10% of a member firm’s excess net capital may not be paid without FINRA’s prior written approval. Compliance with these rules may impede our ability to receive dividends, distributions and other payments from SoFi Securities.
We have in the past, continue to be, and may in the future be subject to inquiries, exams, pending investigations, or enforcement matters.
The financial services industry is subject to extensive regulation under federal, state, and applicable international laws. From time to time, we have been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, consumer financial services and other matters. We are also subject to periodic regulatory examinations and inspections. Compliance and trading problems or other deficiencies or weaknesses that are reported to regulators, such as the SEC, FINRA, the CFPB, or state regulators, by dissatisfied customers or others, or that are identified by regulators themselves, are investigated by such regulators, and may, if pursued, result in formal claims being filed against us by customers or disciplinary action being taken against us or our employees by regulators or enforcement agencies. For example, the CFPB has issued a civil investigative demand, or CID, to Galileo, the stated purpose of which is to determine whether Galileo violated any consumer financial laws in connection with an outage that caused difficulty for consumers to access funds in their accounts and to determine whether further CFPB action is necessary. We intend to cooperate with the CFPB in this investigation and impacted consumers were already provided with redress. See Part II, Item 1 “Legal Proceedings”. To resolve issues raised in examinations or other governmental actions, we may be required to take various corrective actions, including changing certain business practices, making refunds or taking other actions that could be financially or competitively detrimental to us. We expect to continue to incur costs to comply with governmental regulations. Any such claims or disciplinary actions that are decided against us could have a material impact on our financial results.
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Recent statements by lawmakers, regulators and other public officials have signaled an increased focus on new or additional regulations that could impact our business and require us to make significant changes to our business model and practices, and could result in significant costs to our business.
Various lawmakers, regulators and other public officials have recently made statements about our business and that of other broker-dealers and signaled an increased focus on new or additional laws or regulations that, if acted upon, could impact our business. Over three days in the spring of 2021, the Committee on Financial Services of the U.S. House of Representatives held hearings on the events surrounding the January 2021 market volatility and disruptions surrounding GameStop and other “meme” stocks at which various members of Congress expressed their concerns about various market practices, including payment for order flow (“PFOF”) and options trading. Gary Gensler, who became chair of the SEC in April 2021, was one of the witnesses at the third hearing, held on May 6, 2021, and in his testimony he indicated that he had instructed the staff of the SEC to study, and in some cases make rulemaking recommendations to the SEC regarding, a variety of market issues and practices, including PFOF, so-called gamification, and whether broker-dealers are adequately disclosing their policies and procedures around potential trading restrictions; whether margin requirements and other payment requirements are sufficient; and whether broker-dealers have appropriate tools to manage their liquidity and risk. Chair Gensler also discussed the use of mobile app features such as rewards, bonuses, push notifications and other prompts. Chair Gensler suggested that such prompts could promote behavior that is not in the interest of the customer, such as excessive trading. Chair Gensler also advised that he had directed the SEC staff to consider whether expanded enforcement mechanisms are necessary. Additionally, on June 9, 2021, Chair Gensler remarked at a public conference that he had instructed the SEC staff to make recommendations for the SEC’s consideration on best execution, Regulation National Market System, PFOF (both on-exchange and off-exchange), minimum pricing increments and the National Best Bid and Offer. The regulatory agenda published by the SEC on June 11, 2021, also identified that the SEC would be considering proposing rules in the next year to modernize equity market structure, including possible new rules on PFOF, best execution (amendments to Rule 605), market concentration and certain other practices. The agenda also announced that the SEC might be, at a pre-rule stage, seeking public comments later this year on potential rules related to gamification, behavioral prompts, predictive analytics and differential marketing.regulation.
In addition, on March 18, 2021, FINRA issued a regulatory notice reminding member firms of their obligations with respect to maintaining margin requirements, customer order handling and effectively managing liquidity, with a particular focus on best execution practices and the need for member firms to make “meaningful disclosures” to inform customers of a firm’s order handling procedures during extreme market conditions. Further, at a public conference on May 19, 2021, FINRA indicated an intention to solicit public feedback, such as through notices or surveys, regarding so-called gamification in order to determine whether to adopt additional guidance or additional rules in that regard. Also, on June 23, 2021, FINRA issued a regulatory notice reminding member firms of the requirement that customer order flow be directed to markets providing the “most beneficial terms for their customers” and indicated that member firms may not negotiate the terms of order routing arrangements in a manner that reduces price improvement opportunities that would otherwise be available to those customers in the absence of PFOF. The impact that this notice may have on the ability of market participants to enter into PFOF arrangements, if any, has not been determined.
To the extent that the SEC, FINRA or other regulatory authorities or legislative bodies adopt additional regulations or legislation in respect of any of these areas or relating to any other aspect of our business, we could face a heightened risk of potential regulatory violations and could be required to make significant changes to our business model and practices, which changes may not be successful. Any of these outcomes could have an adverse effect on our business, financial condition and results of operations. For more information about the potential impact of legal and regulatory changes, see “—We are subject to extensive, complex and evolving laws and regulations, which are interpreted and enforced by various federal, state, and local government authorities”.
We entered into an agreement to acquire Golden Pacific, a bank holding company, and its wholly-owned subsidiary, which is a national bank,bank. We closed the Bank Merger in February 2022, after which if successful would subject us to comprehensive regulation and supervision under applicable banking laws.
If we acquire control ofbecame a bank orholding company and Golden Pacific Bank began operating as SoFi Bank.
As a bank holding company, we would becomeare subject to regulation, supervision and supervisionexamination by the Federal Reserve, and the bank would beSoFi Bank is subject to regulation, supervision and supervisionexamination by the OCC and the FDIC. TheFDIC, as well as regulations issued by the Consumer Financial Protection Bureau (the “CFPB”). Federal laws and regulations govern numerous matters affecting us, including changes in the ownership or control of banks and bank regulatory regime could affect many aspects of our operations, includingholding companies, maintenance of adequate capital and liquidity levels and our overallthe financial condition of a financial institution, permissible types, amounts and terms of extensions of credit and investments, board and management oversight, rate of growth, enterprise-wide risk management practices, compliance obligations, permissible nonbanking activities, the level of reserves against deposits and restrictions on dividend payments and stock buy-backs. If we acquire control of a bank, then certain changes in ownership or control of us would require prior approval of applicable banking regulators.payments. The OCC possesses the power to issue cease and desist orders to prevent or remedy unsafe or unsound practices or violations of law by banks subject to
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their regulation, and the Federal Reserve possesses similar powers with respect to bank holding companies. These and other restrictions would limit the manner in which we may conduct business and obtain financing.
In general, the bank supervisory framework is intended to protect insured depositors and the safety, soundness and stability of the U.S. financial system and not shareholders in depository institutions or their holding companies. Our effortsIn addition, due to complythe fact that SoFi and certain of its affiliates act as service providers to SoFi Bank, we are subject to audit standards for third-party vendors in accordance with OCC guidance and examinations by the OCC.
In connection with applying for approval to become a bank regulatory framework are likelyholding company, we developed a financial and bank capitalization plan and enhanced our governance, compliance, controls and management infrastructure and capabilities in order to ensure compliance with all applicable regulations, which required, and will continue to require, substantial time, monetary and human resource commitments, and these regulatory requirements may cause us to forego other growth or potentially profitable opportunities.commitments. If any new regulations or interpretations of existing regulations to which we are subject impose requirements on us that are impractical or that we cannot satisfy, our financial performance, and our stock price, may be adversely affected.
Regulations relating to privacy, information security, and data protection could increase our costs, affect or limit how we collect and use personal information, and adversely affect our business opportunities.
We are subject to various privacy, information security and data protection laws, including requirements concerning security breach notification, and we could be negatively impacted by them. For example, we are subject to the Gramm-Leach-Bliley Act (“GLBA”) and implementing regulations and guidance. Among other things, the GLBA (i) imposes Additionally, certain limitations on the ability to share consumers’ nonpublic personal information with nonaffiliated third parties and (ii) requires certain disclosures to consumers about their information collection, sharing and security practices and their right to “opt out” of the institution’s disclosure of their personal financial information to nonaffiliated third parties (with certain exceptions). The GLBA and other state laws also require that we implement and maintain certain security measures, policies and procedures to protect personal information.
Furthermore, legislators and/or regulators are increasingly adopting new and/or amending existing privacy, information security and data protection laws that potentially could have a significant impact on our current and planned privacy, data protection and information security-related practices; our policies and practices related to the collection, use, sharing, retention and safeguarding of consumer and/or employee information; and some of our current or planned business activities. New requirements, originating from new or amended laws, could also increase our costs of compliance and business operations and could reduce income from certain business initiatives.
Compliance with current or future privacy, information security and data protection laws (including those regarding security breach notification) affecting customer and/or employee data to which we are subject could result in higher compliance and technology costs and could restrict our ability to provide certain products and services (such as products or services that involve sharing information with third parties or storing sensitive credit card information), which could materially and adversely affect our profitability. Additionally, there is always a danger that regulators can attempt to assert authority over our business in the area of privacy, information security and data protection. In addition, if our vendors and/or service providers are or become subject to laws and regulations in the jurisdictions that have enacted more stringent and expansive legislation applicable to privacy, information and/or data protection, the costs that these vendors and service providers must incur in becoming compliantstockholders may be passed along to us, resulting in increasing costs on our business.
Privacy requirements, including notice and opt-out requirements, under the GLBA and the FCRA are enforced by the Federal Trade Commission and by the CFPB through UDAAP and are a standard component of CFPB examinations. State entities also may initiate actions for alleged violations of privacy or security requirements under state law. Our failureneed to comply with privacy, information securityapplicable federal banking statutes and data protection laws could resultregulations, including the Change in potentially significant regulatory investigationsBank Control Act and government actions, litigation, finesthe Bank Holding Company Act. Specifically, stockholders holding 10.0% or sanctions, consumer or merchant actions and damage to our reputation and brand, all of which could have a material adverse effect on our business.
Should we undertake an international expansionmore of our business, particularly if we commence doing business in one or more countries of the European Union, we will be required to comply with stringent privacy and data protection laws. Within the European Union, legislators have adopted the General Data Protection Regulation (the “GDPR”), which became effective in May 2018. Should we commence doing business in Europe, the GDPR will impose additional obligations and risk upon our business, which may increase substantially the penalties to which we could be subject in the event of any non-compliance. We may incur substantial expense in complying with obligations imposed by the GDPR and wevoting interests may be required to makeprovide certain information and/or commitments on a confidential basis to, among other regulators, the Federal Reserve. This requirement may deter certain existing or potential stockholders from purchasing shares of our common stock, which may suppress demand for our stock and cause the price to decline.
Finally, we intend to continue to explore other products for SoFi Bank over time, including SoFi debit cards, ACH, check and wire transaction services. Some of those products may require, or be deemed to require, additional data, procedures, partnerships, regulatory approvals, or capabilities that we have not yet obtained or developed. Should we fail to expand and evolve SoFi Bank products in a successful manner, or should these new products, or new regulations or interpretations of existing regulations, impose requirements on us that are cumbersome or that we cannot satisfy, our business may be materially and adversely affected.
Our future growth depends significantly on our branding and marketing efforts, and if our marketing efforts are not successful, our business and results of operations will be harmed.
We have dedicated and intend to continue to dedicate significant changesresources to marketing efforts. Our ability to attract members depends in large part on the success of these marketing efforts and the success of the marketing channels we use to promote our products. Our marketing channels include, but are not limited to, earned media through press and social media, as well as traditional advertising, such as online affiliations, search engine optimization and digital marketing, offline partnerships, out-of-home, direct mail, lifecycle marketing and television and radio advertising.
While our goal remains to increase the strength, recognition and trust in our business operations, allbrand by increasing our member base and expanding our products and services, if any of which may adversely affect our revenues and our business overall. Further, following the withdrawal of the United Kingdom from the European Union on January 31, 2020,current marketing channels become less effective, if we do business inare unable to continue to use any of these channels, if the United Kingdom, we will have to comply with the GDPR and separately the GDPR as implemented in the United Kingdom, each regime having the ability to fine up to the greatercost of €20 million/£17 millionusing these channels significantly increases or 4% of global turnover. The relationship between the United Kingdom and the European Union in relation to certain aspects of data protection law remains unclear,
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including how data transfers between European Union member states and the United Kingdom will be treated. These changes may lead to additional compliance costs and could increase our overall risk.
We may in the future be subject to federal or state regulatory inquiries regarding our business.
From time to time, in the normal course of business, we may receive or be subject to, inquiries or investigations by state and federal regulatory or enforcement agencies and bodies, such as the CFPB, state attorneys general, state financial regulatory agencies, other state or federal agencies, and SROs like FINRA. We also may receive inquiries from state regulatory agencies regarding requirements to obtain licenses from or register with those states, including in states where we have determined thatif we are not requiredsuccessful in generating new channels, we may not be able to obtain suchattract new members in a licensecost-effective manner or be registered withincrease the state. Any such inquiries or investigations could involve substantial time and expense to analyze and respond to, could divert management’s attention and other resources from running our business, and could lead to public enforcement actions or lawsuits and fines, penalties, injunctive relief, and the need to obtain additional licenses that we do not currently possess. Our involvement in any such matters, whether tangential or otherwise and even if the matters are ultimately determined in our favor, could also cause significant harm to our reputation, lead to additional investigations and enforcement actions from other agencies or litigants, and further divert management attention and resources from the operationactivity of our business. As a result,existing members on our platform, including by using additional products or services we offer. If we are unable to recover our marketing costs through increases in the outcomesize, value or the overall number of legalloans we originate, or member selection and regulatory actions arising oututilization of any state or federal inquiries we receiveother SoFi products such as SoFi Checking and Savings, SoFi Invest and SoFi Credit Card, it could have a material adverse effect on our business, financial condition, results of operations, cash flows and future prospects.
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SoFi Technologies, Inc.
Legislative and regulatory policies and related actions in connection with student loans could have a material adverse effect on our student loan portfolios.
In recent years, there has been increased focus by policymakers on outstanding student loans, including, among other things, on the total volume of outstanding loans and on the number of loans outstanding per borrower. In response, there has been discussion of potential legislative and regulatory actions and other possible steps to, among other things:
permit private education loans such as our refinanced student loan and in-school student loan products to be discharged in bankruptcy without the need to show undue hardship;
amend the federal postsecondary education loan programs, including to reduce interest rates on certain loans, to revise repayment plans, to implement loan forgiveness plans, to provide for refinancing of private education loans into federal student loans at low interest rates, to reduce or eliminate the Grad PLUS program (which authorizes loans that comprise a substantial portion of our student loan refinancing business) and to provide for refinancing of existing federally held student loans into new federal student loans at low interest rates;
require private education lenders to reform loan agreements to provide for income-based repayment plans and other payment plans; and
make sweeping changes to the entire cost structure and financial aid system for higher education in the United States, including proposals to provide free postsecondary education.
The Biden administration has introduced and continues to advocate for student loan debt forgiveness initiatives. Prominent politicians, including Senator Elizabeth Warren and Majority Leader Senator Chuck Schumer, have also advocated for executive action to forgive student loan debt. If student loans were forgiven or canceled in any meaningful scale, or if federal loan borrowers were permitted to refinance at lower interest rates, our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result. In particular, our student loan refinancing business within our Lending segment, which is our largest segment, would be materially and adversely affected. There has also been pressure on policymakers to address underlying factors that contributed to the current volume of outstanding student loans, such as the cost of higher education and the ability for additional methods by the federal government and other organizations to subsidize the same, such as through increased use of Pell grants in lieu of loans. Further, proposals to eliminate or amend Section 523(a)(8) of the Bankruptcy Code, which makes student loans presumptively non-dischargeable in bankruptcy, could make whole loan purchasers less likely to purchase our student loans, securitization investors less likely to purchase securities backed by our student loans or warehouse lenders less likely to lend against our student loans at attractive advance rates. If steps were taken to materially reduce future demand by students for student loan refinancing and in-school student loan products, our student loan originations would be materially and adversely affected. In addition, the ongoing uncertainty of whether steps will be taken to forgive student loan debt may be having an adverse effect on our demand as students may be waiting to refinance government loans until after action is taken. As a result of any material adverse effect to our Lending segment, our overall profitability, results of operations, financial condition, cash flows or future business prospects may be adversely affected. See “COVID-19 Pandemic Risks — Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current student loan portfolios and our loan origination volume.
Negative publicity could result in a decline in our member growth or a loss of members, and impact our ability to compete for lending counterparties and corporate partners, and have a material adverse effect on our business, our brand and our results of operations.
We have invested significantly in our brand. We believe that maintaining and enhancing our brand identity is critical to our success. Our ability to compete for, attract and maintain members, lending counterparties, marketing partners and other partners relies to a large extent on their trust in our business and the value of our brand. The failure or perceived failure to maintain our brand could adversely affect our brand value, financial condition and results of operations. Negative publicity can adversely affect our reputation and damage our brand, and may arise from many sources, including actual or alleged misconduct, errors or improper business practices by employees, employee claims of discrimination or harassment, product failures, existing or future litigation or regulatory actions, inadequate protection of consumer information, data breaches, matters affecting our financial reporting or compliance with SEC and Nasdaq listing requirements and media coverage, whether accurate or not. Negative publicity or allegations of unfavorable business practices, poor governance, or workplace misconduct can be rapidly and widely shared over social or traditional media or other means, and could reduce demand for our products, undermine the loyalty of our members and the confidence of our lending counterparties, impact our partnerships, reduce our ability to recruit and retain employees or lead to greater regulatory scrutiny of our operations. In addition, we and our officers, directors and/or employees have been, and may in the future be, named or otherwise involved in litigation or claims, including
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employment-related claims such as workplace discrimination or harassment, which could result in negative publicity and/or adversely impact our business, even if we are ultimately successful in defending against such claims.
We may experience fluctuations in our quarterly operating results.
We may experience fluctuations in our quarterly operating results due to a number of factors, including changes in the fair values of our instruments (including, but not limited to, our loans), the level of our expenses, the degree to which we encounter competition in our markets, general economic conditions, the rate and credit market environment and our ability to raise our coupon rates along with rising interest rates, legal or regulatory developments, changing demographics, legislative or policy changes and the ongoing impact of the COVID-19 pandemic. In light of these factors, results for any period should not be relied upon as being indicative of performance in future periods.
We sell a significant percentage of our loans to a concentrated number of whole loan purchasers and the loss of one or more significant purchasers could have a negative impact on our operating results.
We sell a significant percentage of our personal loans, student loans and home loans to a concentrated number of whole loan purchasers. There are inherent risks whenever a large percentage of a business is concentrated with a limited number of parties. It is not possible for us to predict the future level of demand for our loans by these or other purchasers. In addition, purchases of our loans by these purchasers have historically fluctuated and may continue to fluctuate based on a number of factors, some of which may be outside of our control, including economic conditions, the availability of alternative investments, changes in the terms of the loans, loans offered by competitors and prevailing interest rates. If any of these purchasers significantly reduces the dollar amount of the loans it purchases from us, we may be unable to sell those loans to another purchaser on favorable terms or at all, which may have a material adverse effect on our revenues, results of operations, liquidity and cash flows.
The accounting method for reflecting the convertible notes on our balance sheet, accruing interest expense for the convertible notes and reflecting the underlying shares of our common stock in our reported diluted earnings per share may adversely affect our reported earnings and financial condition.
In August 2020, the Financial Accounting Standards Board issued Accounting Standards Update (“ASU”) 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity (“ASU 2020-06”), which, among other things, simplifies the accounting for certain convertible instruments. We early adopted the provisions of ASU 2020-06 effective January 1, 2021.
In accordance with ASU 2020-06, the convertible notes we issued in October 2021 (the “notes”) are reflected as a liability on our consolidated balance sheets, with the initial carrying amount equal to the principal amount of the notes, net of issuance costs. The issuance costs were treated as a debt discount for accounting purposes, which will be amortized into interest expense over the term of the notes. As a result of this amortization, the interest expense that we expect to recognize for the notes for accounting purposes will be greater than the cash interest payments we will pay on the notes, which will result in lower reported earnings.
In addition, the shares underlying the notes will be reflected in our diluted earnings per share using the “if-converted” method. Under that method, if the conversion value of the notes exceeds their principal amount for a reporting period, then we will calculate our diluted earnings per share assuming that all of the notes were converted at the beginning of the reporting period and that we issued shares of our common stock to settle the excess. However, if reflecting the notes in diluted earnings per share in this manner is anti-dilutive, or if the conversion value of the notes does not exceed their principal amount for a reporting period, then the shares underlying the notes will not be reflected in our diluted earnings per share. The application of the if-converted method may reduce our reported diluted earnings per share, and accounting standards may change in the future in a manner that may adversely affect our diluted earnings per share.
The conditional conversion feature of the notes, if triggered, may adversely affect our financial condition.
Holders of notes may be entitled to convert the notes during specified periods at their option. If one or more holders elect to convert their notes, we may settle any converted principal through the payment of cash, which could adversely affect our liquidity.
The capped call transactions may affect the value of the notes and our common stock.
In connection with the issuance of the notes, we entered into privately negotiated capped call transactions with certain financial institutions (the “Capped Call Counterparties”). The capped call transactions are expected generally to reduce the
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potential dilutive effect on the common stock upon any conversion of the notes and/or offset any potential cash payments we are required to make in excess of the principal amount of converted notes, as the case may be, with such reduction and/or offset subject to a cap. In connection with establishing their initial hedges of the capped call transactions, the Capped Call Counterparties or their respective affiliates entered into various derivative transactions with respect to our common stock and/or purchased shares of our common stock concurrently with or shortly after the pricing of the notes.
In addition, the Capped Call Counterparties and/or their respective affiliates may modify their hedge positions by entering into or unwinding various derivatives with respect to our common stock and/or purchasing or selling our common stock or other securities of ours in secondary market transactions following the pricing of the notes and from time to time prior to the maturity of the notes (and are likely to do so following any conversion of the notes, any repurchase of the notes by us on any fundamental change repurchase date, any redemption date or any other date on which the notes are retired by us, in each case if we exercise the relevant election to terminate the corresponding portion of the capped call transactions). This activity could also cause or avoid an increase or a decrease in the market price of our common stock or the notes. The potential effect, if any, of these transactions and activities on the market price of our common stock or the notes will depend, in part, on market conditions and cannot be ascertained at this time. Any of these activities could adversely affect the value of our common stock.
We are subject to counterparty risk with respect to the capped call transactions, and the capped call transactions may not operate as planned.
The Capped Call Counterparties are financial institutions or affiliates of financial institutions, and we will be subject to the risk that any or all of them might default under the capped call transactions. Our exposure to the credit risk of the Capped Call Counterparties will not be secured by any collateral. Global economic conditions have, from time to time, resulted in the actual or perceived failure or financial difficulties of many financial institutions. If a Capped Call Counterparty becomes subject to insolvency proceedings, we will become an unsecured creditor in those proceedings with a claim equal to our exposure at that time under our transactions with that Capped Call Counterparty. Our exposure will depend on many factors, but, generally, an increase in our exposure will be correlated with increases in the market price or the volatility of our common stock. In addition, upon a default by a Capped Call Counterparty, we may suffer more dilution than we currently anticipate with respect to our common stock. We can provide no assurances as to the financial stability or viability of any Capped Call Counterparty.
In addition, the capped call transactions are complex, and they may not operate as planned. For example, the terms of the capped call transactions may be subject to adjustment, modification or, in some cases, renegotiation if certain corporate or other transactions occur. Accordingly, these transactions may not operate as we intend if we are required to adjust their terms as a result of transactions in the future or upon unanticipated developments that may adversely affect the functioning of the capped call transactions.
Market and Interest Rate Risks
Our business and results of operations may be adversely affected by the financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
General economic, political, social and health conditions in the U.S. and in countries abroad affect our business. Uncertainty in the macroeconomic environment and associated global economic conditions, as well as geopolitical disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect the buying patterns of our members and prospective members or reduce the credit quality of our members.
In particular, markets in the U.S. or abroad may be affected by the level and volatility of interest rates, availability and market conditions of financing, unexpected changes in gross domestic product, economic growth or its sustainability, inflation, supply chain disruptions, consumer spending, employment levels, labor shortages, wage stagnation, federal government shutdowns, developments related to the U.S. federal debt ceiling, energy prices, home prices, commercial property values, bankruptcies, a default by a significant market participant or class of counterparties, fluctuations or other significant changes in both debt and equity capital markets and currencies, liquidity of the global financial markets, the growth of global trade and commerce, trade policies, the availability and cost of capital and credit, disruption of communication, transportation or energy infrastructure and investor sentiment and confidence. Additionally, global markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including Russia’s invasion of Ukraine, terrorism or other geopolitical events. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise, could adversely affect our business, results of operations and financial condition, including capital and liquidity levels.
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Our business is sensitive to interest rates and interest rates are highly sensitive to many factors that are beyond our control, including global, domestic and local economic conditions and the policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. The Federal Reserve has increased interest rates four times in 2022 to date, most recently in late July, and has indicated that further hikes are likely if inflationary pressures remain elevated or intensify. Further increases to prevailing interest rates could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our loan portfolios and other interest-earning assets. These and other actions taken by the Federal Reserve, including additional and aggressive increases to the target range for the federal funds rate, balance sheet management, and lending facilities, and any exit or perceived exit from quantitative easing, and similar actions taken by other central banks, are beyond our control and difficult to predict. These actions affect interest rates, the value of financial instruments, increase the likelihood of a more volatile and appreciating U.S. dollar and affect other assets and liabilities and can impact our members. Sudden changes in monetary policy, for example in response to high inflation, could lead to financial market volatility, further increases in market interest rates, and a flattening or inversion of the yield curve. In addition, these actions combined with ongoing geopolitical instability, raise the risk of further periods of negative gross domestic product growth. Any such downturn, especially domestically and in the regions in which we operate, may adversely affect our asset quality, deposit levels, loan demand and results of operations.
Changes to existing laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, international trade, fiscal policy, climate change (including any required reduction of greenhouse gas emissions) and healthcare, may adversely impact U.S. or global economic activity and our members, our counterparties and our earnings and operations. A further slowdown in consumer demand could limit the ability of firms to pass on fast-rising costs for labor and other inputs, weighing on earnings and potentially leading to a deterioration in current market conditions. Significant fiscal policy changes and/or initiatives may also raise the federal debt, affect businesses and household after-tax incomes and increase uncertainty surrounding the formulation and direction of U.S. monetary policy and volatility of interest rates. Changes, or proposed changes, to certain U.S. trade and international investment policies, particularly with important trading partners (including China and the European Union) have in recent years negatively impacted financial markets. Actions taken by other countries, particularly China, to restrict the activities of businesses, could also negatively affect financial markets. An escalation of tensions could lead to further measures that adversely affect financial markets, disrupt world trade and commerce and lead to trade retaliation, including through the use of tariffs, foreign exchange measures or the large-scale sale of U.S. Treasury Bonds. For example, although we do not have operations in Ukraine or Russia, the ongoing war in Ukraine has led and could in the future lead to macroeconomic effects, including volatility in commodity prices and supply of energy resources, instability in financial markets, supply chain interruptions, political and social instability, as well as an increase in cyberattacks and espionage.
Any of these developments could adversely affect our business, our members, the value of our loan portfolios, our level of charge-offs and provision for credit losses, our capital levels, our liquidity and our results of operations.
We utilize a gain-on-sale origination model and, consequently, our business is affected by the cost and availability of funding in the capital markets.
In addition to the issuance of equity, historically we have funded our operations and capital expenditures through sales of our loans, secured and unsecured borrowing facilities and securitizations. We utilize a gain-on-sale origination model and, consequently, our earnings and financial condition are largely dependent on the price we can obtain for our products in the capital markets, which has been and may be negatively impacted by rising interest rates combined with longer periods during which we may hold loans on-balance sheet. These capital markets risks may be partially mitigated by the availability of bank deposits and other corporate cash (if any) to temporarily hold the loans on our balance sheet. However, this historically has not been our primary source of funding and can be impacted by a number of factors. Our ability to obtain financing in the capital markets depends, among other things, on our development efforts, business plans, operating performance, lending activities, and condition of, and our access to, the capital markets at the time we seek financing. The capital markets have recently and from time to time experienced periods of significant volatility, including volatility driven by the COVID-19 pandemic and the war in Ukraine. This volatility can dramatically and adversely affect financing costs when compared to historical norms or make funding unavailable at any cost. Additional factors that could make financing more expensive or unavailable to us include, but are not limited to, financial losses, events that have an adverse impact on our reputation, lawsuits challenging our business practices, adverse regulatory changes, changes in the activities of our business partners, events that have an adverse impact on the financial services industry generally, counterparty availability, negative credit rating actions with respect to our rated securities, corporate and regulatory actions, interest rate changes, general economic conditions, including changing expectations for inflation and deflation, and the legal, regulatory and tax environments governing funding transactions, including existing or future securitization transactions. If financing is difficult, expensive or unavailable, our business, financial condition, results of operations, cash flows and future prospects could be materially and adversely affected.
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Changing expectations for inflation and deflation and corresponding fluctuations in interest rates could decrease demand for our lending products and negatively affect loan performance, as well as increase certain operating costs, such as employee compensation.
There is particular uncertainty about the prospects for growth in the U.S. economy. A number of factors influence the potential uncertainty, including, but not limited to, rising government debt levels, prospective executive branch or Federal Reserve policy shifts, the withdrawal of government interventions in the financial markets, changing U.S. consumer spending patterns, and changing expectations for inflation and deflation that may impact interest rates. For example, the Federal Reserve has raised its benchmark interest rates four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates may decrease borrower demand for our lending products, even as inflation places pressure on consumer spending, borrowing and saving habits as consumers evaluate their prospects for future income growth and employment opportunities in the current economic environment, and as borrowers face uncertainty about the impact of rising prices on their ability to repay a loan. A change in demand for our lending products and any steps we may take to mitigate such change could impact our credit quality and overall growth. We have experienced lower demand for our home loans in a rising interest rate environment, as our historical demand has primarily resulted from refinancing, which is less attractive in a higher interest rate environment. Furthermore, inflationary and other economic pressure resulting in the inability of a borrower to repay a loan could translate into increased loan defaults, foreclosures and charge-offs and negatively affect our business, financial condition, results of operations, cash flows and future prospects.
Additionally, an inflationary environment combined with the tight labor market could make it more costly for us to attract or retain employees. In order to meet the compensation expectations of our prospective and current employees due to inflationary and other factors, we may be required to increase our operating costs or risk losing skilled workers to competitors.
Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.
Falling or low interest rates may have a negative impact on the demand for our SoFi Checking and Savings product. SoFi Checking and Savings provides members a digital banking experience that offers a variable annual percentage yield, which rate is at our discretion. If we are not able to offer a competitive interest rate on deposit accounts, demand for our SoFi Checking and Savings products may decrease, which may impact our ability to access a more cost-effective source of funding for our loans. Although we are currently in a rising interest rate environment, there is no guarantee we will remain so and in a falling or low interest rate environment, account holders and prospective account holders may be discouraged from using these products, which would adversely affect our business, financial condition, results of operations, cash flows and future prospects.
Higher than expected payment speeds of loans could negatively impact our returns as the holder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net revenue or the value of our residual interest holdings.
The rate at which borrowers prepay their loans can have a material impact on our net revenue and the value of our residual interests in securitization trusts. Prepayment rates and levels are subject to a variety of economic, social, competitive and other factors, including fluctuations in interest rates, availability of alternative financings, regulatory changes affecting the student loan market, the home loan market, consumer lending generally and the general economy, including changing expectations for inflation and deflation.
While we anticipate some variability in prepayment levels, extraordinary or extended increases or decreases in prepayment rates could materially affect our liquidity and net revenue. For example, when as a result of unanticipated prepayment levels, loans within a securitization trust amortize faster than originally contracted due to prepayments, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In such cases, our net revenue may decrease, inclusive of the diminished value of any retained residual interest by us in the trust.
Finally, rating agencies may place bonds on watch or change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the timing of the trust cash flows. Placing bonds on watch, changing ratings negatively, proposing or making changes to ratings methodology could: (i) affect our liquidity, (ii) impede our access to the securitization markets, (iii) require changes to our securitization structures, and (iv) raise or lower the value of the residual interests of our future securitization transactions.
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The transition away from LIBOR as a benchmark reference for interest rates may affect our cost of capital, or our liquidity, or expose us to borrower litigation or damage to the SoFi brand.
LIBOR has served as a global benchmark for determining interest rates on commercial and consumer loans, bonds, derivatives and numerous other financial instruments. Prior to December 31, 2021, we typically used USD LIBOR as the reference rate for the securities issued under certain of our securitizations (such as student loan securitizations), certain secured and unsecured financing facilities (such as the loan warehouse facilities, risk retention facilities and revolving credit facility), certain hedging arrangements, and our Series 1 Redeemable Preferred Stock dividends. LIBOR was set based on interest rate information reported by certain banks, which stopped reporting such information after 2021. After December 31, 2021, the ICE Benchmark Administration Limited (the “IBA”), the administrator of LIBOR, ceased publishing one-week and two-month USD LIBOR, in addition to certain other non-USD tenors. The IBA expects to continue to publish all remaining USD LIBOR tenors through June 30, 2023, with the overnight and 12-month tenors ceasing immediately thereafter and the one-month, three-month and six-month tenors becoming non-representative from that date. In March 2022, the Adjustable Interest Rate (LIBOR) Act was enacted at the federal level in the U.S., in which the Federal Reserve recommends benchmark replacement rates for residual exposures after June 2023 which continue to have no or insufficient fallback provisions. Uncertainty relating to the LIBOR calculation process, the valuation of LIBOR alternatives, and other economic consequences from the phasing out of LIBOR may adversely affect our results of operations, financial condition and liquidity.
In the fourth quarter of 2021, we began to use SOFR (the rate recommended by the Federal Reserve in conjunction with the Alternative Reference Rates Committee as the recommended risk-free reference rate for the United States) as the pricing index on all new variable-rate loan originations, and on new warehouse facility agreements and other financial instruments. We also continue to transition existing warehouse facility lines to SOFR or another representative alternative reference rate. Our derivative agreements are governed by the International Swap Dealers Association, which established a 2020 IBOR Fallbacks Protocol and supplement that became effective in January 2021, as well as additional subsequent supplements, to allow counterparties to modify legacy trades to reference amended standard definitions inclusive of the new fallback language. However, most of these legacy financial instruments do not include provisions clearly specifying a method for transitioning from LIBOR to an alternative benchmark rate, and it is not yet known how courts or regulators will view the transition away from LIBOR to an alternative benchmark rate. As a result, it is difficult to predict the impact that a cessation of LIBOR would have on the value and performance of our existing financial instruments.
As of the date of this filing, we have not modified any existing loan agreements with borrowers that use USD LIBOR. We expect to begin transitioning these agreements, along with continuing to transition other financial instruments, from USD LIBOR to SOFR or other representative alternative reference rates during 2022. Our loan agreements generally allow us to choose a new alternative reference rate based upon comparable information if the current index is no longer available.
The market transition away from LIBOR to an alternative reference rate is complex. We may incur significant expenses in implementing replacement reference rates for the calculation of interest rates under our loan agreements with borrowers, developing systems and analytics to successfully transition our risk management processes, and we may be subject to disputes or litigation with our borrowers over the appropriateness or comparability to LIBOR of the replacement reference rates or the interpretation or enforcement of certain fallback language in LIBOR-based products. The replacement reference rates could also result in a reduction in our interest income, which could have an adverse impact on our value, liquidity and results of operations. We may also receive inquiries and other actions from regulators in respect to our replacement of LIBOR with alternative reference rates.
These uncertainties regarding the possible cessation of LIBOR or their resolution could have a material adverse impact on our funding costs, net interest margin, loan and other asset values, asset-liability management strategies, and other aspects of our business and financial results.
We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which carry their own risks.
We have used, and may in the future use, financial instruments for hedging and risk management purposes in order to protect against possible fluctuations in interest rates, or for other reasons that we deem appropriate. In particular, we expect our interest rate risk to increase as our home loans business grows. However, any current and future hedges we enter into will not completely eliminate the risk associated with rising interest rates and our hedging activities may prove to be ineffective.
The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of correlation between the performance of the instruments used in the hedging strategy and any changes in interest rates, along with our ability to continuously recalculate, readjust and execute hedges in an efficient and timely manner. Therefore, though we may enter into transactions to seek to reduce risks, unanticipated changes may create a more negative consequence than if
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we had not engaged in any such hedging transactions. Moreover, for a variety of reasons, we may not seek to establish a perfect correlation between such hedging instruments and the instruments being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to risk of loss. Any failure to manage our hedging positions properly or inability to enter into hedging instruments under acceptable terms could affect our financial condition and results of operations.
Our financial condition and results of operations have been and may continue to be adversely impacted by the ongoing COVID-19 pandemic.
Occurrences of epidemics or pandemics, depending on their scale, may cause different degrees of disruption to the regional, state and local economies in which we offer our products and services. The ongoing COVID-19 pandemic has had and could continue to have a material adverse effect on the value, operating results and financial condition of our business.
The COVID-19 pandemic has caused changes in consumer and student behavior, as well as economic disruptions. In the initial stages of the COVID-19 pandemic, extraordinary actions taken by international, federal, state and local public health and governmental authorities to contain and combat the outbreak and spread of COVID-19 and variants thereof, including travel bans, quarantines, “stay-at-home” orders, suspension of interest accrual and collections on certain federally-backed student loans, and similar mandates for many individuals and businesses to substantially restrict daily activities led to decreases in consumer activity generally. Although consumer activity has improved since the start of the pandemic and many government mandates to restrict daily activities have been lifted in the United States, recovery varies globally and the ongoing COVID-19 pandemic and its effects continue to evolve. Worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, the emergence of new variants and the reinstatement and subsequent lifting of restrictions and health and safety related measures in response to the emergence of new variants have contributed to the volatility of ongoing recovery. We are unable to predict the future path or impact of any global or regional COVID-19 resurgences, including existing or future variants, or other public health crises. The reinstatement and subsequent lifting of these measures may occur periodically, which could adversely affect our business, operations and financial condition, as well as the business, operations and financial conditions of our customers and partners. We are uncertain of the full effect the pandemic will have on the longer-term prospects for our business since the scope, duration and impact of the COVID-19 pandemic is unknown and evolving factors such as the extent of any resurgences of the virus or emergence of new variants will impact the stability of economic recovery and growth.
Macroeconomic factors indirectly related to the COVID-19 pandemic have also impacted our business. For example, the Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates could unfavorably impact demand for loan products, particularly variable-rate refinancing loan products, as we have observed with demand or our home loan product. Additionally, demand for our student loan products in particular may continue to be impacted by legislative and regulatory actions, as described in more detail in these risk factors. There have been, and may continue to be, other factors that put downward pressure on demand for our loan products.
See Part II, Item 1Legal ProceedingsManagement’s Discussion and Analysis of our Financial Condition and Results of Operations — Key Business Metrics.and“—Results of Operations” for further discussion of the impact of the COVID-19 pandemic and macroeconomic conditions in recent periods on our business and operating results. The COVID-19 pandemic and any further deterioration in macroeconomic conditions, and their impact, may also have the effect of heightening many of the other risks described herein.
ItLegislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current loan portfolios and our loan origination volume.
Legislative and regulatory responses to the COVID-19 pandemic have had and could continue to have a significant impact on our student loan portfolios. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the Department of Education were suspended through September 30, 2020 and were further extended by a series of executive actions most recently through August 31, 2022. There is no guarantee that the moratorium on student loan payments will not be further extended. Additionally, the Department of Education also suspended collections most recently through August 31, 2022 and announced plans to give borrowers who were in default before the start of the COVID-19 pandemic a fresh start by allowing them to reenter repayment in good standing. As a result of such forbearance measures and protections, borrowers with federally held student loans lacked the incentive to refinance their student loans with us, which negatively impacted our business by reducing our loan origination volume.
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The various legislative and regulatory responses to the ongoing COVID-19 pandemic, particularly the mandatory suspension of payments and interest accrual on federally held loans through August 31, 2022, which could be further extended, are likely to continue to serve as a disincentive for borrowers to refinance their loans through our platform, thereby reducing our loan origination volume and negatively impacting our revenue. In addition, the ongoing COVID-19 pandemic has contributed to increasing pressure on policymakers to reduce or cancel student loans or accrued interest at a significant scale, which would further reduce demand for our student loan refinancing product and have a negative impact on our loan origination volume and revenue. For example, President Biden proposed $10,000 in forgiveness for federal student loan borrowers during his campaign and more recently in closed-door meetings with members of Congress, and the Justice Department and Department of Education are reviewing whether the Biden administration has the authority to cancel student loan debt or whether any wide scale student loan debt forgiveness must be achieved through legislation.
Although we continue to evaluate the ultimate impact of local, state and federal legislation and regulation, guidance and actions, future legislative, regulatory and executive actions, and the ongoing impact of our own forbearance measures on our financial results, business operations and strategies, there is no guarantee that our estimates will be accurate or that any actions we take based on such estimates will be successful. Furthermore, we believe that the cost of responding to, and complying with, evolving laws and regulations, as well as any guidance from enforcement actions, will continue to increase, as will the risk of penalties and fines from any enforcement actions that may be imposed on our businesses. Our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result.
Strategic and New Product Risks
We have in the past consummated and, from time to time we may evaluate and potentially consummate, acquisitions, which could require significant management attention, disrupt our business and adversely affect our financial results.
Our success will depend, in part, on our ability to expand our business. In some circumstances, we may determine to do so through the acquisition of complementary assets, businesses and technologies rather than through internal development. For example: (i) in April 2020, we acquired 8 Limited, an investment business in Hong Kong, (ii) in May 2020, we acquired Galileo, a company that provides technology platform services to financial and non-financial institutions, (iii) in February 2022, we acquired Golden Pacific, a bank holding company, and (iv) in March 2022, we acquired Technisys, a cloud-native digital multi-product core banking platform. The identification of suitable acquisition candidates can be difficult, time-consuming and costly, to protect our intellectual property rights, and we may not be able to ensure their protection.successfully complete identified acquisitions. The risks we face in connection with acquisitions include:
diversion of management time and focus from operating our business to addressing acquisition integration challenges;
coordination of technology, product development, risk management and sales and marketing functions;
retention of employees from the acquired company and retention of our employees due to cultural challenges associated with integrating employees from the acquired company into our organization;
integration of the acquired company’s accounting, management information, human resources and other administrative systems;
the need to implement or improve controls, procedures and policies at a business that prior to the acquisition may have lacked effective controls, information security safeguards, procedures and policies;
potential write-offs or impairments of intangible assets or other assets acquired in the acquisition;
liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, violations of laws, commercial disputes, tax liabilities and other known and unknown liabilities;
litigation or other claims in connection with the acquired company, including claims from terminated employees, customers, former stockholders or other third parties; and
geographic expansion exposes our business to known and unknown regulatory compliance risks, including elevated risk factors for tax compliance, money laundering controls, and supervisory controls oversight.
Our abilityfailure to lendaddress these risks or other problems encountered in connection with our acquisitions and investments could cause us to our members depends, in part, upon our proprietary technology. We may be unablefail to protect our proprietary technology effectively, which would allow competitorsrealize the anticipated benefits of these acquisitions or investments, cause us to duplicateincur unanticipated liabilities and harm our business, processes and know-how, and adversely affect our ability to compete with them. A third party may attempt to reverse engineer or otherwise obtain and use our proprietary technology without our consent. The pursuit of a claim against a third party for infringementgenerally. Future acquisitions could also result in dilutive issuances of our intellectual propertyequity securities, the incurrence of debt, contingent liabilities, regulatory obligations to further capitalize our business, and goodwill and intangible asset impairments, any of which could be costly,harm our financial condition and there can be no guarantee that any such efforts would be successful.
In addition, our platform may infringe upon claims of third-party intellectual property, and we may face intellectual property challenges from such other parties. We may not be successful in defending against any such challenges or in obtaining licenses to avoid or resolve any intellectual property disputes. The costs of defending any such claims or litigation could be significant and, if we are unsuccessful, could result in a requirement that we pay significant damages or licensing fees, which would negatively impact our financial performance. Furthermore, our technology may become obsolete, and there is no guarantee that we will be able to successfully develop, obtain or use new technologies to adapt our platform to stay competitive instockholders. To the future. If we cannot protect our proprietary technology from intellectual property challenges, or if our platform becomes obsolete, our ability to maintain the our platform could be adversely affected.
Some aspects of our platform include open source software, and any failure to comply with the terms of one or more of these open source licenses could negatively affect our business.
We incorporate open source software into our proprietary platform and into other processes supporting our business. Such open source software may include software covered by licenses like the GNU General Public License and the Apache License or other open source licenses. The terms of various open source licenses have not been interpreted by U.S. courts, and there is a risk that such licenses could be construed in a manner that limits our use of the software, inhibits certain aspects of our platform and negatively affects our business operations.
Some open source licenses contain requirements that we make available source code for modifications or derivative works we create based upon the type of open source software we use. If portions of our proprietary platform are determined to be subject to an open source license, or if the license terms for the open source software that we incorporate change, we could be required to publicly release the affected portions of our source code, re-engineer all or a portion of our platform or change our business activities. In addition to risks related to license requirements, the use of open source software can lead to greater risks than the use of third-party commercial software, as open source licensors generally do not provide warranties or controls on the origin of the software. Many of the risks associated with the use of open source software cannot be eliminated and could adversely affect our business.
We rely on third parties to perform certain key functions, and their failure to perform those functions could adversely affect our business, financial condition and results of operations.
We rely on certain third-party computer systems or third-party service providers, including cloud technology providers such as Amazon Web Services, internet service providers, payment services providers, market and third-party data providers,
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regulatory services providers, clearing systems, market makers, exchange systems, banking systems, co-location facilities, communications facilities and other facilities to run our platform, facilitate trades by our customers and supportextent we pay the consideration for any future acquisitions or carry out certain regulatory obligations. In addition, external content providers provide us with financial information, market news, charts, option and stock quotes, digital assets quotes, research reports and other fundamental data that we provide to our customers. These providers are susceptible to operational, technological and security vulnerabilities, including security breaches, which may impact our business, and our ability to monitor our third-party service providers’ data security is limited. In addition, these third-party service providers may rely on subcontractors to provide services to us that face similar risks. Any interruptioninvestments in these third-party services, or deterioration in the quality of their service or performance, could be disruptive to our business.
Any failure or security breaches by or of our third-party service providers or their subcontractors that result in an interruption in service, unauthorized access, misuse, loss or destruction of data or other similar occurrences could interrupt our business, cause us to incur losses, result in decreased customer satisfaction and increase customer attrition, subject us to customer complaints, significant fines, litigation, disputes, claims, regulatory investigations or other inquiries and harm our reputation. Through contractual provisions and third-party risk management processes, we take steps to require that our providers, and their subcontractors, protect our data and information, including personal data. However, due to the size and complexity of our technology platform and services,cash, it would reduce the amount of data that we storecash available to us for other purposes.
Galileo and theTechnisys depend on a small number of customers, employees and third-party service providers with access to personal data, we, our third-party service providers and their subcontractors are potentially vulnerable to a varietyclients, the loss or disruptions in operations of intentional and inadvertent cybersecurity breaches and other security-related incidents and threats,any of which could result inhave a material adverse effect on their businesses and financial results, and negatively impact our business, financial condition and results of operation. Any contractual protections we may have from our third-party service providers may not be sufficient to adequately protect us against such consequences, and we may be unable to enforce any such contractual protections.
In addition, there is no assurance that our third-party service providers or their subcontractors will be able to continue to provide these services to meet our current needs in an efficient, cost-effective manner or that they will be able to adequately expand their services to meet our needs in the future. An interruption in or the cessation of service by our third-party service providers or their subcontractors, coupled with our possible inability to make alternative arrangements in a smooth, cost-effective and timely manner, could have adverse effects on our business, financial condition and results of operations.
Further, if there were deficiencies in the oversight and control of our third-party relationships, and if our regulators held us responsible for those deficiencies, it could have an adverse effect on our business, reputation and results of operations.
Litigation, regulatory actionsGalileo and compliance issues could subject us to significant fines, penalties, judgments, remediation costs, negative publicity, changes to our business model, and requirements resulting in increased expenses.
Our businessTechnisys’ clients are highly concentrated. There are inherent risks whenever a large percentage of net revenue is subject to increased risksconcentrated with a limited number of litigation and regulatory actionscustomers, including the loss of any one or more of those clients as a result of a number of factors and from various sources, including as a resultbankruptcy or insolvency proceedings involving the client, the loss of the highly regulated natureclient to a competitor, harm to that client’s reputation or financial prospects or other reasons. In addition, disruptions in the operations of any of Galileo’s key clients have in the financialpast disrupted Galileo’s operations, and any future disruptions in the operations of any key Galileo or Technisys clients could be material and have an adverse impact on our results of operations.
Demand for our products may decline if we do not continue to innovate or respond to evolving technological or other changes.
We operate in a dynamic industry characterized by rapidly evolving technology, frequent product introductions, and competition based on pricing and other differentiators. We continue to explore new product offerings and may rely on our proprietary technology to make our platform available to members, to service members and to introduce new products, which both fosters innovation and introduces new potential liabilities and risks. For example, in 2021 we launched our IPO investment center, through which we allow SoFi Invest members to invest in initial public offerings that we underwrite through SoFi Securities, as well as provide dealer services industry and the focus of state and federal enforcement agencies on the financial services industry.
From timein partnership with underwriting syndicates for IPOs. While this enables us to time, we aregenerate underwriting fees, it could also involved in, or the subject of, reviews, requests for information, investigations and proceedings (both formal and informal) by state and federal governmental agencies and SROs, regarding our business activities and our qualifications to conduct our business in certain jurisdictions, which could subject us to significant fines, penalties, obligations to change our business practices and other requirements resulting in increased expenses and diminished earnings. Our involvement in any such matter also could cause significant harm to our reputation and divert management attention fromliability under the operationSecurities Act of our business, even if1933, as amended (the “Securities Act”) for the matters are ultimately determined in our favor. Moreover, any settlement, or any consent order or adverse judgment in connection with any formal or informal proceeding or investigation by a government agency, may prompt litigation or additional investigations or proceedings as other litigants or other government agencies begin independent reviewscontents of the same activities. See “Regulatory, Taxprospectuses for the initial public offerings that we underwrite, which could be material. In addition, we may increasingly rely on technological innovation as we introduce new types of products, expand our current products into new markets, and Other Legal Risks — Our Lending segmentcontinue to streamline our platform. The process of developing new technologies and products is highly regulated,complex, and if we failare unable to comply with federalsuccessfully innovate and state consumer protection laws, rules, regulationscontinue to deliver a superior member experience, members’ demand for our products may decrease and guidance, our business couldgrowth and operations may be adverselyharmed. The brokerage industry also competes on price, and demand for our products and services may be affected” for if we are unable to compete on price.
SoFi Securities is a discussion ofparticipant in the FTC Consent Order and “Regulatory, Tax and Other Legal Risks — WeDepository Trust Company’s settlement services. Broker-dealers that settle their own trades are subject to state licensingsubstantially more regulatory requirements than brokers that outsource these functions to third-party providers. Errors in performing settlement functions, including clerical, technological and operational requirements that resultother errors related to the handling of funds and securities could lead to censures, fines or other sanctions imposed by applicable regulatory authorities as well as losses and liabilities in substantial compliance costs,related lawsuits and our business would be adversely affected if our licenses are impaired.
In addition, a number of participantsproceedings brought by transaction counterparties and others. Any unsettled securities transactions or wrongly executed transactions may expose the broker dealer to adverse movements in the prices of such securities.
An increase in fraudulent activity could lead to reputational damage to our brand and material legal, regulatory and financial services industry have been the subject of: putative class action lawsuits; state attorney general actionsexposure (including fines and other statepenalties), and could reduce the use and acceptance of SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card.
Financial institutions like us, as well as our members, colleagues, regulators, vendors and other third parties, have experienced a significant increase in fraudulent activity in recent years and will likely continue to be the target of increasingly sophisticated fraudsters and fraud rings in the future. This is particularly true for our newer products where we have limited experience evaluating customer behavior and performing tailored risk assessments, such as SoFi Checking and Savings and SoFi Credit Card.
We develop and maintain systems and processes aimed at detecting and preventing fraudulent activity, which require significant investment, maintenance and ongoing monitoring and updating as technologies and regulatory actions; federal regulatory enforcement actions, including actions relatingrequirements change and as efforts to alleged unfair, deceptive or abusive acts or practices; violationsovercome security and anti-fraud measures become more sophisticated. Despite our efforts, we have in the past and may in the future be subject to fraudulent activity, which may affect our results of state licensingoperations. For example, our general and lending laws, including state usury laws; actions alleging discrimination on the basisadministrative expenses increased related to fraud events in 2022 relative to 2021. The possibility of race, ethnicity, genderfraudulent or other prohibited bases;malicious activities and allegationshuman error or malfeasance cannot be eliminated entirely and will evolve as new and emerging technology is deployed, including the increasing use of noncompliancepersonal mobile and computing devices that are outside of our network and control environments, particularly as a large part of our workforce works remotely. Risks associated with various stateeach of these include theft of funds and federal lawsother monetary loss, the effects of which could be compounded if not detected quickly. Indeed, fraudulent activity may not be detected until well after it occurs and regulations relating to originatingthe severity and servicing consumer financepotential impact may not be fully known for a substantial period of time after it has been discovered.
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loans. For example, we are defendants inFraudulent activity and other actual or perceived failures to maintain a putativeproduct’s integrity and/or security has led to increased regulatory scrutiny and may lead to regulatory investigations and intervention (such as mandatory card reissuance), increased litigation (including class action in which it is alleged that we engaged in unlawful lending discrimination through policieslitigation), remediation, fines and practicesresponse costs, negative assessments of us and our subsidiaries by making applicants who are conditional permanent residents or DACA holders ineligible for loans or eligible only with a co-signer who is United States citizen or lawful permanent resident. In addition, Galileo is a defendant in a putative class action in which various claims arising from an intermittent disruption in service experienced by certain holdersregulators and rating agencies, reputational and financial damage to our brand, and reduced usage of deposit accounts at one of Galileo’s clients, which prevented individuals from accessing or using account funds for a period of time. The CFPB is also conducting an investigation into this matter. See Part II, Item 1. “Legal Proceedings” for further information about this action.
The current regulatory environment, increased regulatory compliance efforts and enhanced regulatory enforcement have resulted in significant operational and compliance costs and may prevent us from providing certainour products and services. There is no assurance that these regulatory matters or other factors will not, in the future, affect how we conduct our business and, in turn,services, all of which could have a material adverse effectimpact on our business. In particular, legal proceedings brought under state consumer protection statutes
Successful fraudulent activity and other incidents related to the actual or under severalperceived failures to maintain the integrity of our processes and controls could negatively affect us, including harming the market perception of the various federal consumer financial services statutes may result in a separate fine for each violationeffectiveness of our security measures or harming the reputation of the statute,financial system in general, which particularly in the case of class action lawsuits, could result in damages substantiallyreduced use of our products and services. Such events could also result in excesslegislation and additional regulatory requirements. Although we maintain insurance, there can be no assurance that liabilities or losses we may incur will be covered under such policies or that the amount of the amounts we earned from the underlying activities.insurance will be adequate.
In addition, from timeWe rely on third parties and their systems to time, throughprocess transaction data and for settlement of funds on SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card, and these third parties’ failure to perform these services adequately could materially and adversely affect our operationalbusiness.
To provide our checking and compliance controls, we identify compliancesavings account, cash management account, credit card and other issuesproducts and services, we rely on third parties that require us to make operational changeswe do not control, such as payment card networks, our acquiring and dependingissuing processors, payment card issuers, various financial institution partners, systems like the ACH, and other partners. We rely on these third parties for a variety of services, including the naturetransmission of the issue, result in financial remediation to impacted members. These self-identified issuestransaction data, processing of chargebacks and voluntary remediation payments could be significant, depending on the issuerefunds, settlement of funds, and the provision of information and other elements of our services. In the event these third parties fail to provide these services adequately, including as a result of financial difficulty or insolvency, errors in their systems, outages or events beyond their control, or refuse to provide these services on terms acceptable to us or at all, and we are not able to find suitable alternatives, our business may be materially and adversely affected.
SoFi Credit Card is a relatively new product and we may not be successful in our efforts to promote its usage through marketing and promotion, or to effectively control the costs of such investments, both of which may materially impact our profitability.
Revenue growth for SoFi Credit Card is dependent on increasing the volume of members who open an account and on growing loan balances on those accounts. We have been investing in a number of new product initiatives to attract new SoFi Credit Card members impacted, and alsocapture a greater share of our members’ total spending and borrowings. While we saw an increase in revenue from SoFi Credit Card in the second quarter of 2022, there can be no assurance that our investments in SoFi Credit Card to acquire members, provide differentiated features and services and spur usage of our card will continue to be effective. Further, developing our service offerings, marketing SoFi Credit Card in additional customer acquisition channels and forming new partnerships could generate litigationhave higher costs than anticipated, and could adversely impact our results or regulatory investigations that subject us to additional risk.dilute our brand. See Part II, Item 1Legal ProceedingsFunding and Liquidity Risks—SoFi Credit Card is a relatively new product with a limited performance history and any failure to accurately capture credit risk or to execute our funding strategy for it could have a negative impact on our business, operating results and financial condition”.
Changes in tax lawSoFi may be unable to successfully integrate Technisys’ operations and differences in interpretationmay not realize the anticipated benefits of tax laws and regulations may adversely impact our financial statements.acquiring Technisys.
We operateclosed the Technisys acquisition in multiple jurisdictionsMarch 2022 and are subjectworking to tax laws and regulationsintegrate Technisys’ operations into our business. The success of the U.S. federal, stateTechnisys acquisition, including anticipated benefits and localcost savings and non-U.S. governments. U.S. federal, statepotential additional revenue opportunities, will depend, in part, on SoFi’s ability to successfully integrate Technisys’ operations in a manner that results in various benefits, including, among other things, the development of an end-to-end vertically integrated banking technology stack to support multiple products and localenable the combined company to meet the expanding needs of existing parties and non-U.S. tax lawsserve additional established banks, fintechs and regulations are complex and subjectnon-financial brands looking to varying interpretations. U.S. federal, state and local and non-U.S. tax authorities may interpret tax laws and regulations differently than we do and challenge tax positions that we have taken. This mayenter financial services. The ongoing process of integrating operations could result in differencesa loss of key personnel or cause an interruption of, or loss of momentum in, the treatmentactivities of revenues, deductions, credits and/one or differencesmore of SoFi’s businesses or inconsistencies in standards, controls, procedures and policies that adversely affect the timingability of these items.SoFi to maintain relationships with customers and employees. The differencesdiversion of management’s attention and any delays or difficulties encountered in treatment may result in paymentconnection with the integration of additional taxes, interest or penalties thatTechnisys’ operations could have an adverse effect on the business, financial condition, operating results and prospects of SoFi.
If SoFi experiences difficulties in the integration process, including those listed above, SoFi may fail to realize the anticipated benefits of the Technisys acquisition in a timely manner or at all. Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of expected revenues, lost cost savings and incremental revenue opportunities
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and diversion of management’s time and energy and could have an adverse effect on SoFi’s business, financial condition, operating results and prospects.
We may continue to expand operations abroad where we have limited operating experience and may be subject to increased business, economic and regulatory risks that could adversely impact our financial conditionresults.
In April 2020, we undertook our first international expansion by acquiring 8 Limited, an investment business in Hong Kong. Additionally, with the acquisition of Galileo in May 2020, we gained clients in Mexico and Colombia and, with the acquisition of Technisys in March 2022, we further expanded our operations into Latin America. We may, in the future, continue to pursue further international expansion of our business operations, either organically or through acquisitions, in new international markets where we have limited or no experience in marketing, selling and deploying our product and services. If we fail to deploy or manage our operations in these countries successfully, our business and operations may suffer. In addition, we are subject to a variety of risks inherent in doing business internationally, including:
political, social and/or economic instability;
risks related to governmental regulations in foreign jurisdictions, including regulations relating to privacy, and unexpected changes in regulatory requirements and enforcement;
fluctuations in currency exchange rates and global market volatility;
higher levels of credit risk and fraud;
enhanced difficulties of integrating any foreign acquisitions;
burdens of enforcing and complying with a variety of foreign laws;
reduced protection for intellectual property rights in some countries;
difficulties in staffing and managing global operations and the increased travel, infrastructure and legal compliance costs associated with multiple international locations and subsidiaries;
different regulations and practices with respect to employee/employer relationships, existence of workers’ councils and labor unions, and other challenges caused by distance, language, and cultural differences, making it harder to do business in certain international jurisdictions;
compliance with statutory equity requirements; and
management of tax consequences.
If we are unable to manage the complexity of global operations successfully, our financial performance and operating results could suffer.
Credit Related Risks
We operate in a cyclical industry. In an economic downturn, member default rates may increase, there may be decreased demand for our products, and there may be adverse impacts to our lending business.
Uncertainty and negative trends in general economic conditions can have a significant negative impact on our ability to generate adequate revenue and to absorb expected and unexpected losses. Many factors, including factors that are beyond our control, may result in higher default rates by our members, a decline in the demand for our products, and potentially impact our ability to make accurate credit assessments or lending decisions. Any of these factors could have a detrimental impact on our financial performance and liquidity.
Our Lending and Financial Services segments may be particularly negatively impacted by worsening economic conditions that place financial stress on our members resulting in loan defaults or charge-offs. If a loan charges off while we are still the owner, the loan either enters a collections process or is sold to a third-party collection agency and, in either case, we will receive less than the full outstanding interest on, and principal balance of, the loan. Declining economic conditions may also lead to either decreased demand for our loans or demand for a higher yield on our loans, and consequently lower prices or a lower advance rate, from institutional whole loan purchasers, securitization investors and warehouse lenders on whom we rely for liquidity.
The longevity and severity of a downturn will also place pressure on lenders under our debt warehouses, whole loan purchasers and investors in our securitizations. Furthermore, long-term market disruptions could negatively impact the securitizations market. Although certain of our debt warehouses and whole loan sale agreements contain committed terms, there can be no assurance that our financing arrangements will remain available to us through any particular business cycle or be
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renewed on the same terms. The timing and extent of a downturn may also require us to change, postpone or cancel our strategic initiatives or growth plans to pursue shorter-term sustainability. The longer and more severe an economic downturn, the greater the potential adverse impact on us.
There can be no assurance that economic conditions will be favorable for our business, that interest in purchasing our loans by financial institutions will remain at current levels, or that default rates by our members will not increase. Reduced demand or lower prices or a lower advance rate for our products from institutional whole loan purchasers, securitization investors and warehouse lenders and increased default rates by our members may limit our access to capital, including debt warehouse facilities and securitizations, and negatively impact our profitability.
If we do not make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be harmed, and the harm could be material.
In making a decision whether to extend credit to prospective or existing members, we rely upon data to assess our ability to extend credit within our risk appetite, our debt servicing capacity, and overall risk level to determine lending exposure and loan pricing. If the decision components, rapidly deteriorating macroeconomic conditions or analytics are either unstable, biased, or missing key pieces of information, the wrong decisions will be made, which will negatively affect our financial results. If our credit decisioning strategy fails to adequately predict the creditworthiness of our members, including a failure to predict a member’s true credit risk profile and ability to repay their loan, higher than expected loss rates will impact the fair value of our loans. Additionally, if any portion of the information pertaining to the prospective member is false, inaccurate or incomplete, and our systems did not detect such falsities, inaccuracies or incompleteness, or any or all of the other components of our credit decision process fails, we may experience higher than forecasted losses, including losses attributed to fraud. Furthermore, we rely on credit reporting agencies to obtain credit reports and other information we rely upon in making underwriting and pricing decisions. If one of these third parties experiences an outage, if we are unable to access the third-party data used in our decision strategy, or our access to such data is limited, our ability to accurately evaluate potential members will be compromised, and we may be unable to effectively predict credit losses inherent in our loan portfolio, which would negatively impact our results of operations, which could be material.
Additionally, if we make errors in the development, validation, or implementation of any of the underwriting models or tools that we use for the loans securing our debt warehouses or included in securitization transactions or whole loan sales, such loans may experience higher delinquencies and losses, which would negatively impact our debt warehouse financing terms and future securitization and whole loan sale transactions.
If the information provided to us by applicants is incorrect or fraudulent, we may misjudge an applicant’s qualification to receive a loan or use one of our products, and our results of operations may be harmed.
Our lending and platform access decisions are based partly on information provided to us by applicants. To the extent that an applicant provides information to us in a manner that we are unable to verify, or the information provided by an applicant consists of data obtained under false pretenses by third-parties, is a manufactured/synthetic identity, or is a stolen identity, our credit decisioning process may not accurately reflect the associated risk. In addition, data provided by third-party sources, including credit reporting agencies, is a significant component of our credit decisions and this data may contain inaccuracies. Inaccurate analysis of credit data that could result from false loan application information could harm our reputation, business and results of operations. Further,Additionally, we rely on the accuracy of applicant information in approving applicants for our non-lending products, such as SoFi Checking and Savings, SoFi Credit Card or SoFi Invest accounts. If the information provided to us by these applicants is incorrect or fraudulent and we are unable to detect the inaccuracies, it increases our regulatory and fraud risk and the risk of identity theft to our members, and could harm our reputation, business and results of operations.
We use identity and fraud prevention tools to analyze data provided by external databases or automated physical identity document proofing technologies to authenticate each applicant’s identity. These fraud prevention tools, scores, and data aggregators are reliant on sustained access to reliable data sources to facilitate robust verification which have reduced effectiveness with diminished data access. From time to time in the past, however, these checks have failed and there is a risk that these checks could fail in the future changesand fraud, which may be significant, may occur and go undetected. For example, we recently identified certain fraudulent activity related to U.S. federal, stateour personal loans product. While the fraudulent activity was detected and localthe losses were recognized in our results of operations, there can be no assurance there will not be future instances of fraud, that we will be able to detect such fraudulent activity in a timely manner, or that such future fraudulent activity will not be material. We may not be able to recoup funds underlying loans made in connection with inaccurate statements, omissions of fact or fraud, in which case our revenue, results of operations and non-U.S. tax lawsprofitability will be harmed. Fraudulent activity or significant increases in fraudulent activity could also lead to regulatory intervention, which could negatively impact our results of operations, brand and regulationsreputation, and require us to take steps to reduce fraud risk, which could increase our tax obligations in jurisdictions where we do business or require uscosts.
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Internet-based loan origination processes may give rise to change the manner in which we conduct some aspectsgreater risks than paper-based processes.
We use Internet-based loan processes to obtain application information and distribute certain legally required notices to applicants for, and borrowers of, our business.
We will be adversely affected if weloans and to obtain electronically signed loan documents in lieu of paper documents with ink signatures obtained in person. These processes may entail greater risks than paper-based loan origination processes, including regarding the sufficiency of notice for compliance with consumer protection laws, risks that borrowers may challenge the authenticity of loan documents, or the validity of the borrower’s electronic signature on loan documents, and risks that unauthorized changes are made to the electronic loan documents. If any of those factors were to cause our loans, or any of the terms of our subsidiaries is, determinedloans, to be unenforceable against the relevant borrowers, or impair our ability as master servicer or servicer to service our loans, the value of our loan assets would decrease significantly to us and to our whole loan purchasers, securitization investors and warehouse lenders. In addition to increased default rates and losses on our loans, this could lead to the loss of whole loan purchasers and securitization investors and trigger terminations and amortizations under our debt warehouse facilities, each of which would materially adversely impact our business.
Student loans are subject to discharge in certain circumstances.
Private education loans, including the refinanced student loans and other student loans made by us, are generally not dischargeable by a borrower in bankruptcy. However, a private education loan may be discharged if a debtor files an adversary claim and the bankruptcy court determines that not discharging the debt would impose an undue hardship on the debtor and the debtor’s dependents. Further, bills have been subjectintroduced in Congress that would make student loans dischargeable in bankruptcy to registrationthe same extent as an investment companyother forms of unsecured credit without regard to a hardship analysis. For example, Senator Dick Durbin and Senator John Cornyn introduced a bill in 2021, the Fresh Start Through Bankruptcy Act, which would amend the bankruptcy code to more easily permit student loan discharges of federal student loans after ten years and it is possible similar legislation could be proposed with respect to private student loans. It is possible that a higher percentage of borrowers will obtain relief under bankruptcy or other debtor relief laws than is reflected in our historical experience. A private education loan that is not a refinanced parent-student loan is also generally dischargeable as a result of the Investment Company Act.death or disability of the borrower. The discharge of a significant amount of our loans could adversely affect our business and results of operations.
We are currently not deemed an “investment company” subjectoffer personal loans, which have a limited performance history, and therefore we have only limited prepayment, loss and delinquency data with respect to regulation under the Investment Company Act of 1940, as amended (the “Investment Company Act”). No opinion or no-action position has been requestedsuch loans on which to base projections.
The performance of the SECpersonal loans we offer is significantly dependent on our status asthe ability of the credit decisioning, income validation, and scoring models we use to originate such loans, which include a variety of factors, to effectively evaluate an Investment Company. Thereapplicant’s credit profile and likelihood of default. Despite recession-readiness planning and stress forecasting, there is no guarantee we will continueassurance that our credit criteria can accurately predict loan performance under economic conditions such as a prolonged down-cycle or recessionary economic environment or the governmental response to be exempt from registration underperiods of disruption, such as measures implemented in response to the Investment Company ActCOVID-19 pandemic, which may drive unexpected outcomes. If our criteria do not accurately reflect credit risk on the personal loans, greater than expected losses may result on these loans and were we to be deemed to be an investment company under the Investment Company Act, and thus subject to regulation under the Investment Company Act, the increased reporting and operating requirements could have an adverse impact on our business, operating results, financial condition and prospects.
In addition, if the SEC or a court of competent jurisdiction were to find that we are in violation of the Investment Company Act for having failed to register as an investment company thereunder, possible consequences include, but are not limited to, the following: (i) the SECprospects could apply to a district court to enjoin the violation; (ii) we could be sued by investors in us and in our securities for damages caused by the violation; and (iii) any contract to which we are a party that is made in, or whose performance involves a, violation of the Investment Company Act would be unenforceable by any party to the contract unless a court were to find that under the circumstances enforcement would produce a more equitable result than nonenforcement and would not be inconsistent with the purposes of the Investment Company Act. Should we be subjected to any or all of the foregoing, our business would be materially and adversely affected.
In addition, personal loans are dischargeable in a bankruptcy proceeding involving a borrower without the need for the borrower to file an adversary claim. The discharge of a significant amount of our personal loans could adversely affect our financial condition. Furthermore, other characteristics of personal loans may increase the risk of default or fraud and there are few restrictions on the uses that may be made of personal loans by borrowers, which may result in increased levels of credit consumption. We also originate a material portion of our personal loans through ACH deposits directly to the borrowers, which may result in a higher risk of fraud. The effect of these factors may be to reduce the amounts collected on our personal loans and adversely affect our operating results and financial condition.
We service all of the personal loans we originate and have limited loan servicing experience, and we rely on third-party service providers to service the student loans, home loans and credit card loans that we originate, and to perform various other functions in connection with the origination and servicing of certain of our loans. If a third-party service provider fails to properly perform these functions, our business and our ability to service our loans may be adversely affected.
We service all of the personal loans we originate, and we have limited experience with such servicing. We may begin servicing the student loans that we originate at some time in the future. We rely on sub-servicers to service all of our student loans and all of our FNMA conforming home loans that we do not sell servicing-released, to perform certain back-up servicing functions with respect to our personal loans, and to service all of our credit card loans. In addition, we rely on third-party service providers to perform various functions relating to our loan origination and servicing business, including underwriting, fraud detection, marketing, operational functions, cloud infrastructure services, information technology, telecommunications and processing remotely created checks, and, historically because we were not a bank and could not belong to or directly access
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the ACH payment network, ACH processing, and debit card and credit issuance or payment processing. While we oversee these service providers to ensure they service our loans in accordance with our agreements and regulatory requirements, we do not have control over the operations of any of the third-party service providers that we utilize. In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Any failure on our part or on the part of third parties on whom we rely to perform functions related to our servicing activities to properly service our loans could result in us being removed as the servicer on the loans we originate, including loans financed by our warehouse facilities or sold into our whole loan sales channel and securitization transactions. If we fail to monitor our student loan sub-servicer and ensure that such sub-servicer complies with its obligations under state laws that require student loan servicers to be licensed, we may face civil claims for damages under such state laws. Because we receive revenue from such servicing activities, any such removal as the servicer or, with respect to our student loans, master servicer, could adversely affect our business, operating results, financial condition or prospects, as would the cost of onboarding a new servicer. Furthermore, we have agreed in our servicing agreements to service loans in accordance with the standards set forth therein, and may be obligated to repurchase loans if we fail to meet those standards.
Additionally, if one or more key third-party service providers were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there could be delays in our ability to process payments and perform other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms. As a result of any such delay or inability to replace such key third-party service provider, our ability to process payments and perform other business functions could suffer and our business, cash flows and future prospects may be negatively impacted.
We rely on a third-party service provider to fulfill all of the home loans that we originate, and to perform various other functions in connection with the origination of our home loans. If this third-party service provider fails to properly perform these functions or ceases to exist, our home loans business may be adversely affected.
We use a single third-party service provider to fulfill all of the home loans we originate. In the event that our third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to originate home loans will suffer and our business, cash flows and future prospects may be negatively impacted. Additionally, if our home loans third-party fulfillment partner were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there would be significant delays in our ability to complete the origination of home loans in our pipeline and to originate new home loans, as well as to complete other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms.
We may make non-qualified home loans, which may increase the risk of litigation by consumers.
We do not currently offer, but may expand our product selection to offer, non-qualified home loans, which, unlike qualified home loans, do not benefit from a presumption that the borrower has the ability to repay the loan. If we were to make a loan for which we did not satisfy the regulatory standards for ascertaining the borrower’s ability to repay the loan and the borrower were to default, we may be prevented from collecting interest and principal on that loan in court. As such, non-qualified home loans carry increased risk of exposure to litigation and claims of borrowers.
Potential geographic concentration of our members may increase the risk of loss on the loans that we originate and negatively impact our business.
Any concentration of our members in specific geographic areas may increase the risk of loss on our loans. Certain regions of the United States from time to time will experience weaker economic conditions and higher unemployment and, consequently, will experience higher rates of delinquency and loss than on similar loans in other regions of the country. Moreover, a further deterioration in economic conditions, outbreaks of disease (such as new or worsening outbreaks of COVID-19 or additional strains or variants), the continued increase in extreme weather conditions and other natural events (such as hurricanes, tornadoes, floods, drought, wildfires, mudslides, earthquakes and other extreme conditions) could adversely affect the ability and willingness of borrowers in affected regions to meet their payment obligations under their loans and may consequently affect the delinquency and loss experience of such loans. In addition, we, as master servicer for all student loans
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and home loans and as servicer of our personal loans, have offered in the past, and may in the future offer, hardship forbearance or other relief programs in certain circumstances to affected borrowers.
Conversely, an improvement in economic conditions in one or more of the geographic areas in which we have members could result in higher prepayments of their payment obligations under their loans by borrowers in such states. As a result, we and the whole loan purchasers who hold our loans or securitization investors or warehouse lenders who hold securities backed by our loans may receive principal payments earlier than anticipated, and fewer interest payments than anticipated, and face certain reinvestment risks, such as the inability to acquire loans on equally attractive terms as the prepaid loans. In addition, higher prepayments than anticipated may have a negative impact on our servicing revenue which could cause our operating results and financial condition to be materially and adversely affected.
Further, the concentration of our loans in one or more geographic locations may have a disproportionate effect on us or investors in our loans or securities backed by our loans if governmental authorities in any of those areas take action against us as originator, master servicer or servicer of those loans or take action affecting our ability as master servicer or servicer to service those loans.
Personnel and Business Continuity Risks
We rely on our management team and will require additional key personnel to grow our business, and the loss of key management members or key employees, or an inability to hire key personnel, could harm our business.personnel;
We believe our success has depended, and continues to depend, on the efforts and talents of our senior management, who have significant experience in the financial services and technology industries, are responsible for our core competencies and would be difficult to replace. Our future success depends on our continuing ability to attract, develop, motivate and retain highly qualified and skilled employees. Qualified individuals are in high demand, and we may incur significant costs to attract and retain them. In addition, the loss of any of our senior management or key employees could materially adversely affect our ability to execute our business plan and strategy, and we may not be able to find adequate replacements on a timely basis, or at all. Our executive officers and other employees are at-will employees, which means they may terminate their employment relationship with us at any time, and their knowledge of our business and industry would be extremely difficult to replace. We cannot ensure that we will be able to retain the services of any members of our senior management or other key employees. If we do not succeed in attracting well-qualified employees or retaining and motivating existing employees, our business could be materially and adversely affected.
The competitive job market creates a challenge and potential risk as we strive to attract and retain a highly skilled workforce.
Competition for our employees, including highly skilled technology and product professionals, is extremely intense reflecting a tight labor market. This can present a risk as we compete for experienced candidates, especially if the competition is able to offer more attractive financial terms of employment. This risk extends to our current employee population. We also invest significant time and expense in engaging and developing our employees, which also increases their value to other companies that may seek to recruit them. Turnover can result in significant replacement costs and lost productivity.
In addition, recent U.S. immigration policy has made it more difficult for qualified foreign nationals to obtain or maintain work visas under the H-1B classification. These H-1B visa limitations make it more difficult and/or more expensive for us to hire the skilled professionals we need to execute our growth strategy, especially engineering, data analytics and risk management personnel, and may adversely impact our business.
Due to our primarily remote workforce, we may face increased business continuity and cyber risks that could significantly harmdue to our business and operations.
The COVID-19 pandemic has caused us to modify our business practices by migrating to a primarily remote workforce where our employees are accessing our servers remotely through home or other networks to perform their job responsibilities. While we are planning for a return to in-person operations, these plans could be delayed due to continued developments with the COVID-19 pandemic and the increased prevalence of additional strains of the virus. While most of our operations can be performed remotely and are operating effectively at present, there is no guarantee that this will continue or that we will continue to be as effective while working remotely because our team is dispersed, many employees may have additional personal needs to attend to (such as looking after children as a result of school closures or a family member who becomes sick), and employees may become sick themselves and be unable to work. As conditions improve and restrictions are lifted, similar uncertainties exist with the return to work process.workforce;
Additionally, while we put in place additional safeguards to protect data security and privacy, a remote workforce places additional pressure on our user infrastructure and third parties that are not easily mitigated. These risks include home internet availability affecting work continuity and efficiency, and additional dependencies on third-party communication tools, such as instant messaging and online meeting platforms.
Our business is subject to the risks of natural disasters, power outages, telecommunications failures, and similar events, including COVID-19 and additional public health crises, and to interruption by man-made problems such as terrorism, cyberattack, and other actions, which may impact the demand for our products or our members’ ability to repay their loans.
Events beyond our control may damage our ability to maintain our platform and provide services to our members. Such events include, but are not limited to, hurricanes, earthquakes, fires, floods and other natural disasters, public health crises, such as the ongoing COVID-19 pandemic or other infectious diseases, power outages, telecommunications failures and similar events. See “ —COVID-19 Pandemic Risks” for further discussion of risks related to the COVID-19 pandemic. Despite any precautions we may take, system interruptions and delays could occur if there is a natural disaster, if a third-party provider closes a facility we use without adequate notice for financial or other reasons, or if there are other unanticipated problems at our
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leased facilities. Because we rely heavily on our servers, computer and communications systems and the Internet to conduct our business and provide high-quality service to our members, disruptions could harm our ability to effectively run our business. Moreover, our members and customers face similar risks, which could directly or indirectly impact our business. For example, in October 2019, one of Galileo's customers experienced intermittent disruptions in service, which prevented its customers from accessing or using their deposit accounts. Galileo was named as a defendant in a putative class action as a result of the disruption in service its customer experienced, captioned as Richards, et. al v. Chime Financial, Inc., Galileo Financial Technologies and The Bancorp, Inc., Civil Action No. 4:19-cv-6864-HSG (N.D. Cal.), filed in the United States District Court for the Northern District of California in October 2019, and has agreed to a class action settlement to resolve the claims. See Part II, Item 1 “Legal Proceedings” for further information about this matter. We currently use Amazon Web Services (“AWS”) and would be unable to switch instantly to another system in the event of failure to access AWS. This means that an outage of AWS could result in our system being unavailable for a significant period of time. Terrorism, cyberattacks and other criminal, tortious or unintentional actions could also give rise to significant disruptions to our operations. Our business interruption insurance may not be sufficient to compensate us for losses that may result from interruptions in our service as a result of system failures or other disruptions. Comparable natural and other risks may reduce demand for our products or cause our members to suffer significant losses and/or incur significant disruption in their respective operations, which may affect their ability to satisfy their obligations towards us. All of the foregoing could materially and adversely affect our business, results of operations and financial condition.
Employee misconduct, which can be difficult to detect and deter, could harm our reputation and subject us to significant legal liability.
We operate in an industry in which integrity and the confidence of our members is of critical importance. We are subject to risks of errors and misconduct by our employees that could adversely affect our business, including:
engaging in misrepresentation or fraudulent activities when marketing or performing online brokerage and other services to our members;similar;
improperly using or disclosing confidential information of our members or other parties;employee misconduct;
concealing unauthorized or unsuccessful activities; or
otherwise not complying with applicable laws and regulations or our internal policies or procedures.
There have been numerous highly-publicized cases of fraud and other misconduct by financial services industry employees. The precautions that we take to detect and deter employee misconduct might not be effective. If any of our employees engage in illegal, improper, or suspicious activity or other misconduct, we could suffer serious harm to our reputation, financial condition, member relationships, and our ability to attract new members. We also could become subject to regulatory sanctions and significant legal liability, which could cause serious harm to our financial condition, reputation, member relationships and prospects of attracting additional members.
Risk Management and Financial Reporting Risks
ability to establish and maintain proper and effective internal control over financial reporting and risk management processes and procedures;
changes in accounting principles generally accepted in the United States;
as a result of our business combination with a special purpose acquisition company, regulatory obligations may impact us differently than other publicly traded companies;
incorrect estimates or assumptions by management in connection with the preparation of our financial statements;
Information Technology and Data Risks
breach or violation of law by a third party on which we depend;
cyberattacks and other security breaches or disruptions of our systems or third-party systems on which we rely, including disruptions that may impact our ability to collect loan payments and maintain accurate accounts;
liabilities related to the collection, processing, use, storage and transmission of personal data;
Risks related to Ownership of Our Securities
volatility in the price of our common stock and future dilution of our stockholders;
possibility of securities litigation, which is expensive and time consuming; and
failure to comply with Nasdaq continued listing standards.
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Business, Financial and Operational Risks
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult for us to successfully identify and address the risks and uncertainties we face.
We operate in a rapidly evolving industry, and have limited experience in parts of our Financial Services and Technology Platform segments, which may make it difficult to identify risks to our business and evaluate our future prospects. In particular, we have limited experience offering cash management, investment services and technology solutions. In the first quarter of 2022, we acquired a bank charter and face risks as a result of our lack of experience operating a bank and as a bank holding company. We also acquired Technisys in the first quarter of 2022, which furthered our international expansion into Latin America and introduced new risks due to our limited history of operations in certain Latin American countries.
In addition to the recent events above, we face numerous challenges to our success, including our ability to:
increase or maintain the number, volume and types of, and add new features to, the loans we extend to our members as the market for loans evolves and as we face new and increasing competitive threats;
increase the number of members utilizing non-lending products, including our direct deposit feature, and maintain and build on the loyalty of existing members by increasing their use of new or additional products;
successfully maintain and enhance our diversified funding strategy, including through securitization financing from consolidated and nonconsolidated VIEs, whole loan sales, debt warehouse facilities and deposits;
further establish, diversify and refine our checking and savings, investment and brokerage offerings to meet evolving consumer needs and preferences;
diversify our revenue streams across our products and services;
favorably compete with other companies, including traditional and alternative technology-enabled lenders, financial service providers, broker dealers, and technology platform-as-a-service providers;
realize the benefits of operating a bank;
introduce new products or other offerings to meet the needs of our existing and prospective members or to keep pace with competitive lending, checking and savings, investment and other developments;
maintain or increase the effectiveness of our direct marketing, and other sales and marketing efforts;
successfully navigate economic conditions and fluctuations in the credit markets, including inflation, rising interest rates, negative gross domestic product growth and economic uncertainty;
establish fraud prevention strategies that proactively identify threat vectors and mitigate losses;
defend our platform from information security vulnerabilities, cyberattacks or malicious attacks;
effectively manage the growth of our business;
effectively manage our expenses;
obtain debt or equity capital on attractive terms or at all;
successfully continue to expand internationally;
adequately respond to macroeconomic and other exogenous challenges, including the ongoing impacts from the COVID-19 pandemic and the ongoing war in Ukraine; and
anticipate and react to changes in an evolving regulatory and political environment.
We may not be able to successfully address the risks and uncertainties we face, which could negatively impact our business, financial condition, results of operations, cash flows and future prospects.
We have a history of losses, may not achieve profitability in the future, and there is no assurance that our revenue and business model will be successful.
We have a history of net losses. We may continue to incur net losses in the future, and such losses may fluctuate significantly from quarter to quarter. We will need to generate and sustain significant revenues for our business generally, and achieve greater scale and generate greater operating cash flows from our Financial Services segment, in particular, in future periods in order to achieve, maintain or increase our level of profitability. We intend to continue to invest in sales and marketing, technology, and new products and services in order to enhance our brand recognition and our value proposition to
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our members, and these additional costs will create further challenges to generating near-term profitability. Our general and administrative expenses may also increase to meet the increased compliance and other requirements associated with operating as a public company, operating a bank, and evolving regulatory requirements. See “We recently acquired a national bank and became a bank holding company, which subjects us to significant additional regulation”.
We are continuously refining our revenue and business model, which is premised on creating a virtuous cycle for our members to engage with more products across our platform, a strategy we refer to as the Financial Services Productivity Loop. There is no assurance that our revenue and business model or any changes to our revenue and business model to better compete with our competitors will be successful. Our efforts to grow our business may be more costly than we expect, and we may not be able to increase our revenue sufficiently to offset our higher operating expenses. We may continue to incur losses and not achieve future profitability or, if achieved, be unable to maintain such profitability, due to a number of reasons, including the risks described in this Quarterly Report on Form 10-Q, unforeseen expenses, difficulties, complications and delays, and other unknown events.
We have experienced rapid growth in recent years, including through the addition of new lines of business and into new geographies, which may place significant demands on our operational, risk management, sales and marketing, technology, compliance, and finance and accounting resources.
Our rapid growth in certain areas of our business in recent years, primarily within our Financial Services and Technology Platform segments, as well as operating as a bank holding company, has placed significant demands on our operational, risk management, sales and marketing, technology, compliance, and finance and accounting infrastructure, and has resulted in increased expenses, a trend that we expect to continue as our business grows. In addition, we are required to continuously develop and adapt our systems and infrastructure in response to the increasing sophistication of the consumer financial services market, evolving fraud and information security landscape, and regulatory developments, both domestically and internationally, relating to existing and projected business activities. Our future growth will depend, among other things, on our ability to maintain an operating platform and management system able to address such growth, on our ability to grow and optimize deposit balances, and will require us to incur significant additional expenses, expand our workforce and commit additional time from senior management and operational resources. We may not be able to manage supporting and expanding our operations effectively, and any failure to do so would adversely affect our ability to increase the scale of our business, generate projected revenue and control expenses.
Our results of operations and future prospects depend on our ability to retain existing members and attract new members. We face intense and increasing competition and, if we do not compete effectively, our competitive positioning and our operating results will be harmed.
We refer to our customers as “members”. We define a member as someone who has a lending relationship with us through origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. We operate in a rapidly changing and highly competitive industry, and our results of operations and future prospects depend on, among others:
the continued growth of our member base;
our ability to monetize our member base, including through the use of additional products by our existing members;
our ability to acquire members at a lower cost; and
our ability to increase the overall value to us of each of our members while they remain on our platform (which we refer to as a member’s lifetime value).
We expect our competition to continue to increase, as there are generally no substantial barriers to entry to the markets we serve. In addition to established enterprises, we may also face competition from early-stage companies attempting to capitalize on the same, or similar, opportunities as we are. Some of our current and potential competitors have longer operating histories, particularly with respect to our financial services products, significantly greater financial, technical, marketing and other resources and a larger customer base than we do. This allows them to potentially offer more competitive pricing or other terms or features, a broader range of financial products, or a more specialized set of specific products or services, as well as respond more quickly than we can to new or emerging technologies and changes in member preferences. Our existing or future competitors may develop products or services that are similar to our products and services or that achieve greater market acceptance than our products and services. This could attract current or potential members away from our services and reduce our market share in the future. Additionally, when new competitors seek to enter our markets, or when existing market participants seek to increase their market share, these competitors sometimes undercut, or otherwise exert pressure on, the pricing terms prevalent in that market, which could adversely affect our market share and/or our ability to capitalize on new market opportunities.
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We currently compete at multiple levels with a variety of competitors, including:
other personal loan, student loan refinancing, in-school student loan and mortgage lenders, including other banks and other non-bank financial institutions, as well as credit card issuers, that can offer more competitive interest rates or terms;
banks and other non-bank financial institutions, for our checking and savings accounts;
rewards credit cards provided by other financial institutions, for our SoFi Credit Card;
other brokerage firms, including online or mobile platforms, and technology and other companies for our SoFi Invest accounts;
other technology platforms for the enterprise services we provide, such as technology products and solutions via Galileo and Technisys;
other content providers for subscribers to our financial services content, including content from alternative providers available to our subscribers through our Lantern Credit service, which is a financial services aggregator providing marketplace lending products, and various enterprise partnerships; and
other financial services firms offering leading employers a comprehensive platform for employees to build financial well-being through student loan and 529 educational plan contributions, educational tools, and financial resources, all of which we provide through SoFi at Work.
We believe that our ability to compete depends upon many factors both within and beyond our control, including, among others, the following:
the size, diversity and activity levels of our member base;
our ability to introduce successful new products and services, or to iterate and innovate on existing products or services to satisfy evolving member preferences or to keep pace with market trends;
our ability to diversify our revenue streams across our products and services;
the timing and market acceptance of our products and services, including developments and enhancements to those products and services, offered by us and our competitors;
member service and support efforts;
selling and marketing and promotional efforts;
the ease of use, performance, price and reliability of solutions developed either by us or our competitors;
our ability to attract and retain talent;
changes in economic conditions, regulatory and policy developments;
our ability to successfully operate a national bank, grow deposits and realize the potential benefits to our members;
our ability to successfully execute on the Financial Services Productivity Loop and our other business plans;
general credit markets conditions and their impact on our liquidity and ability to access funding;
the ongoing impact of the COVID-19 pandemic and related developments on the lending and financial services markets we serve; and
our brand strength relative to our competitors.
Our current and future business prospects demand that we act to meet these competitive challenges but, in doing so, our revenues and results of operations could be adversely affected if we, for example, increase marketing or other expenditures or make new expenditures in other areas. Competitive pressures could also result in us reducing the annual percentage rate on the loans we originate, incurring higher member acquisition costs, or making it more difficult for us to grow our loan originations in both number of loans and volume for new as well as existing members. All of the foregoing factors and events could adversely affect our business, financial condition, results of operations, cash flows and future prospects.
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We recently acquired a national bank and became a bank holding company, which subjects us to significant additional regulation.
In March 2021, we entered into an agreement to acquire Golden Pacific, a bank holding company, and its wholly-owned subsidiary, which is a national bank. We closed the Bank Merger in February 2022, after which we became a bank holding company and Golden Pacific Bank began operating as SoFi Bank.
As a bank holding company, we are subject to regulation, supervision and examination by the Federal Reserve, and SoFi Bank is subject to regulation, supervision and examination by the OCC and the FDIC, as well as regulations issued by the Consumer Financial Protection Bureau (the “CFPB”). Federal laws and regulations govern numerous matters affecting us, including changes in the ownership or control of banks and bank holding companies, maintenance of adequate capital and the financial condition of a financial institution, permissible types, amounts and terms of extensions of credit and investments, permissible nonbanking activities, the level of reserves against deposits and restrictions on dividend payments. The OCC possesses the power to issue cease and desist orders to prevent or remedy unsafe or unsound practices or violations of law by banks subject to their regulation, and the Federal Reserve possesses similar powers with respect to bank holding companies. In general, the bank supervisory framework is intended to protect insured depositors and the safety, soundness and stability of the U.S. financial system and not shareholders in depository institutions or their holding companies. In addition, due to the fact that SoFi and certain of its affiliates act as service providers to SoFi Bank, we are subject to audit standards for third-party vendors in accordance with OCC guidance and examinations by the OCC.
In connection with applying for approval to become a bank holding company, we developed a financial and bank capitalization plan and enhanced our governance, compliance, controls and management infrastructure and capabilities in order to ensure compliance with all applicable regulations, which required, and will continue to require, substantial time, monetary and human resource commitments. If any new regulations or interpretations of existing regulations to which we are subject impose requirements on us that are impractical or that we cannot satisfy, our financial performance, and our stock price, may be adversely affected. Additionally, certain of our stockholders may need to comply with applicable federal banking statutes and regulations, including the Change in Bank Control Act and the Bank Holding Company Act. Specifically, stockholders holding 10.0% or more of our voting interests may be required to provide certain information and/or commitments on a confidential basis to, among other regulators, the Federal Reserve. This requirement may deter certain existing or potential stockholders from purchasing shares of our common stock, which may suppress demand for our stock and cause the price to decline.
Finally, we intend to continue to explore other products for SoFi Bank over time, including SoFi debit cards, ACH, check and wire transaction services. Some of those products may require, or be deemed to require, additional data, procedures, partnerships, regulatory approvals, or capabilities that we have not yet obtained or developed. Should we fail to expand and evolve SoFi Bank products in a successful manner, or should these new products, or new regulations or interpretations of existing regulations, impose requirements on us that are cumbersome or that we cannot satisfy, our business may be materially and adversely affected.
Our future growth depends significantly on our branding and marketing efforts, and if our marketing efforts are not successful, our business and results of operations will be harmed.
We have dedicated and intend to continue to dedicate significant resources to marketing efforts. Our ability to attract members depends in large part on the success of these marketing efforts and the success of the marketing channels we use to promote our products. Our marketing channels include, but are not limited to, earned media through press and social media, as well as traditional advertising, such as online affiliations, search engine optimization and digital marketing, offline partnerships, out-of-home, direct mail, lifecycle marketing and television and radio advertising.
While our goal remains to increase the strength, recognition and trust in our brand by increasing our member base and expanding our products and services, if any of our current marketing channels become less effective, if we are unable to continue to use any of these channels, if the cost of using these channels significantly increases or if we are not successful in generating new channels, we may not be able to attract new members in a cost-effective manner or increase the activity of our existing members on our platform, including by using additional products or services we offer. If we are unable to recover our marketing costs through increases in the size, value or the overall number of loans we originate, or member selection and utilization of other SoFi products such as SoFi Checking and Savings, SoFi Invest and SoFi Credit Card, it could have a material adverse effect on our business, financial condition, results of operations, cash flows and future prospects.
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Legislative and regulatory policies and related actions in connection with student loans could have a material adverse effect on our student loan portfolios.
In recent years, there has been increased focus by policymakers on outstanding student loans, including, among other things, on the total volume of outstanding loans and on the number of loans outstanding per borrower. In response, there has been discussion of potential legislative and regulatory actions and other possible steps to, among other things:
permit private education loans such as our refinanced student loan and in-school student loan products to be discharged in bankruptcy without the need to show undue hardship;
amend the federal postsecondary education loan programs, including to reduce interest rates on certain loans, to revise repayment plans, to implement loan forgiveness plans, to provide for refinancing of private education loans into federal student loans at low interest rates, to reduce or eliminate the Grad PLUS program (which authorizes loans that comprise a substantial portion of our student loan refinancing business) and to provide for refinancing of existing federally held student loans into new federal student loans at low interest rates;
require private education lenders to reform loan agreements to provide for income-based repayment plans and other payment plans; and
make sweeping changes to the entire cost structure and financial aid system for higher education in the United States, including proposals to provide free postsecondary education.
The Biden administration has introduced and continues to advocate for student loan debt forgiveness initiatives. Prominent politicians, including Senator Elizabeth Warren and Majority Leader Senator Chuck Schumer, have also advocated for executive action to forgive student loan debt. If student loans were forgiven or canceled in any meaningful scale, or if federal loan borrowers were permitted to refinance at lower interest rates, our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result. In particular, our student loan refinancing business within our Lending segment, which is our largest segment, would be materially and adversely affected. There has also been pressure on policymakers to address underlying factors that contributed to the current volume of outstanding student loans, such as the cost of higher education and the ability for additional methods by the federal government and other organizations to subsidize the same, such as through increased use of Pell grants in lieu of loans. Further, proposals to eliminate or amend Section 523(a)(8) of the Bankruptcy Code, which makes student loans presumptively non-dischargeable in bankruptcy, could make whole loan purchasers less likely to purchase our student loans, securitization investors less likely to purchase securities backed by our student loans or warehouse lenders less likely to lend against our student loans at attractive advance rates. If steps were taken to materially reduce future demand by students for student loan refinancing and in-school student loan products, our student loan originations would be materially and adversely affected. In addition, the ongoing uncertainty of whether steps will be taken to forgive student loan debt may be having an adverse effect on our demand as students may be waiting to refinance government loans until after action is taken. As a result of any material adverse effect to our Lending segment, our overall profitability, results of operations, financial condition, cash flows or future business prospects may be adversely affected. See “COVID-19 Pandemic Risks — Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current student loan portfolios and our loan origination volume.
Negative publicity could result in a decline in our member growth or a loss of members, and impact our ability to compete for lending counterparties and corporate partners, and have a material adverse effect on our business, our brand and our results of operations.
We have invested significantly in our brand. We believe that maintaining and enhancing our brand identity is critical to our success. Our ability to compete for, attract and maintain members, lending counterparties, marketing partners and other partners relies to a large extent on their trust in our business and the value of our brand. The failure or perceived failure to maintain our brand could adversely affect our brand value, financial condition and results of operations. Negative publicity can adversely affect our reputation and damage our brand, and may arise from many sources, including actual or alleged misconduct, errors or improper business practices by employees, employee claims of discrimination or harassment, product failures, existing or future litigation or regulatory actions, inadequate protection of consumer information, data breaches, matters affecting our financial reporting or compliance with SEC and Nasdaq listing requirements and media coverage, whether accurate or not. Negative publicity or allegations of unfavorable business practices, poor governance, or workplace misconduct can be rapidly and widely shared over social or traditional media or other means, and could reduce demand for our products, undermine the loyalty of our members and the confidence of our lending counterparties, impact our partnerships, reduce our ability to recruit and retain employees or lead to greater regulatory scrutiny of our operations. In addition, we and our officers, directors and/or employees have been, and may in the future be, named or otherwise involved in litigation or claims, including
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employment-related claims such as workplace discrimination or harassment, which could result in negative publicity and/or adversely impact our business, even if we are ultimately successful in defending against such claims.
We may experience fluctuations in our quarterly operating results.
We may experience fluctuations in our quarterly operating results due to a number of factors, including changes in the fair values of our instruments (including, but not limited to, our loans), the level of our expenses, the degree to which we encounter competition in our markets, general economic conditions, the rate and credit market environment and our ability to raise our coupon rates along with rising interest rates, legal or regulatory developments, changing demographics, legislative or policy changes and the ongoing impact of the COVID-19 pandemic. In light of these factors, results for any period should not be relied upon as being indicative of performance in future periods.
We sell a significant percentage of our loans to a concentrated number of whole loan purchasers and the loss of one or more significant purchasers could have a negative impact on our operating results.
We sell a significant percentage of our personal loans, student loans and home loans to a concentrated number of whole loan purchasers. There are inherent risks whenever a large percentage of a business is concentrated with a limited number of parties. It is not possible for us to predict the future level of demand for our loans by these or other purchasers. In addition, purchases of our loans by these purchasers have historically fluctuated and may continue to fluctuate based on a number of factors, some of which may be outside of our control, including economic conditions, the availability of alternative investments, changes in the terms of the loans, loans offered by competitors and prevailing interest rates. If any of these purchasers significantly reduces the dollar amount of the loans it purchases from us, we may be unable to sell those loans to another purchaser on favorable terms or at all, which may have a material adverse effect on our revenues, results of operations, liquidity and cash flows.
The accounting method for reflecting the convertible notes on our balance sheet, accruing interest expense for the convertible notes and reflecting the underlying shares of our common stock in our reported diluted earnings per share may adversely affect our reported earnings and financial condition.
In August 2020, the Financial Accounting Standards Board issued Accounting Standards Update (“ASU”) 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity (“ASU 2020-06”), which, among other things, simplifies the accounting for certain convertible instruments. We early adopted the provisions of ASU 2020-06 effective January 1, 2021.
In accordance with ASU 2020-06, the convertible notes we issued in October 2021 (the “notes”) are reflected as a liability on our consolidated balance sheets, with the initial carrying amount equal to the principal amount of the notes, net of issuance costs. The issuance costs were treated as a debt discount for accounting purposes, which will be amortized into interest expense over the term of the notes. As a result of this amortization, the interest expense that we expect to recognize for the notes for accounting purposes will be greater than the cash interest payments we will pay on the notes, which will result in lower reported earnings.
In addition, the shares underlying the notes will be reflected in our diluted earnings per share using the “if-converted” method. Under that method, if the conversion value of the notes exceeds their principal amount for a reporting period, then we will calculate our diluted earnings per share assuming that all of the notes were converted at the beginning of the reporting period and that we issued shares of our common stock to settle the excess. However, if reflecting the notes in diluted earnings per share in this manner is anti-dilutive, or if the conversion value of the notes does not exceed their principal amount for a reporting period, then the shares underlying the notes will not be reflected in our diluted earnings per share. The application of the if-converted method may reduce our reported diluted earnings per share, and accounting standards may change in the future in a manner that may adversely affect our diluted earnings per share.
The conditional conversion feature of the notes, if triggered, may adversely affect our financial condition.
Holders of notes may be entitled to convert the notes during specified periods at their option. If one or more holders elect to convert their notes, we may settle any converted principal through the payment of cash, which could adversely affect our liquidity.
The capped call transactions may affect the value of the notes and our common stock.
In connection with the issuance of the notes, we entered into privately negotiated capped call transactions with certain financial institutions (the “Capped Call Counterparties”). The capped call transactions are expected generally to reduce the
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potential dilutive effect on the common stock upon any conversion of the notes and/or offset any potential cash payments we are required to make in excess of the principal amount of converted notes, as the case may be, with such reduction and/or offset subject to a cap. In connection with establishing their initial hedges of the capped call transactions, the Capped Call Counterparties or their respective affiliates entered into various derivative transactions with respect to our common stock and/or purchased shares of our common stock concurrently with or shortly after the pricing of the notes.
In addition, the Capped Call Counterparties and/or their respective affiliates may modify their hedge positions by entering into or unwinding various derivatives with respect to our common stock and/or purchasing or selling our common stock or other securities of ours in secondary market transactions following the pricing of the notes and from time to time prior to the maturity of the notes (and are likely to do so following any conversion of the notes, any repurchase of the notes by us on any fundamental change repurchase date, any redemption date or any other date on which the notes are retired by us, in each case if we exercise the relevant election to terminate the corresponding portion of the capped call transactions). This activity could also cause or avoid an increase or a decrease in the market price of our common stock or the notes. The potential effect, if any, of these transactions and activities on the market price of our common stock or the notes will depend, in part, on market conditions and cannot be ascertained at this time. Any of these activities could adversely affect the value of our common stock.
We are subject to counterparty risk with respect to the capped call transactions, and the capped call transactions may not operate as planned.
The Capped Call Counterparties are financial institutions or affiliates of financial institutions, and we will be subject to the risk that any or all of them might default under the capped call transactions. Our exposure to the credit risk of the Capped Call Counterparties will not be secured by any collateral. Global economic conditions have, from time to time, resulted in the actual or perceived failure or financial difficulties of many financial institutions. If a Capped Call Counterparty becomes subject to insolvency proceedings, we will become an unsecured creditor in those proceedings with a claim equal to our exposure at that time under our transactions with that Capped Call Counterparty. Our exposure will depend on many factors, but, generally, an increase in our exposure will be correlated with increases in the market price or the volatility of our common stock. In addition, upon a default by a Capped Call Counterparty, we may suffer more dilution than we currently anticipate with respect to our common stock. We can provide no assurances as to the financial stability or viability of any Capped Call Counterparty.
In addition, the capped call transactions are complex, and they may not operate as planned. For example, the terms of the capped call transactions may be subject to adjustment, modification or, in some cases, renegotiation if certain corporate or other transactions occur. Accordingly, these transactions may not operate as we intend if we are required to adjust their terms as a result of transactions in the future or upon unanticipated developments that may adversely affect the functioning of the capped call transactions.
Market and Interest Rate Risks
Our business and results of operations may be adversely affected by the financial markets, fiscal, monetary, and regulatory policies, and economic conditions generally.
General economic, political, social and health conditions in the U.S. and in countries abroad affect our business. Uncertainty in the macroeconomic environment and associated global economic conditions, as well as geopolitical disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect the buying patterns of our members and prospective members or reduce the credit quality of our members.
In particular, markets in the U.S. or abroad may be affected by the level and volatility of interest rates, availability and market conditions of financing, unexpected changes in gross domestic product, economic growth or its sustainability, inflation, supply chain disruptions, consumer spending, employment levels, labor shortages, wage stagnation, federal government shutdowns, developments related to the U.S. federal debt ceiling, energy prices, home prices, commercial property values, bankruptcies, a default by a significant market participant or class of counterparties, fluctuations or other significant changes in both debt and equity capital markets and currencies, liquidity of the global financial markets, the growth of global trade and commerce, trade policies, the availability and cost of capital and credit, disruption of communication, transportation or energy infrastructure and investor sentiment and confidence. Additionally, global markets may be adversely affected by the current or anticipated impact of climate change, extreme weather events or natural disasters, the emergence or continuation of widespread health emergencies or pandemics, cyberattacks or campaigns, military conflict, including Russia’s invasion of Ukraine, terrorism or other geopolitical events. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise, could adversely affect our business, results of operations and financial condition, including capital and liquidity levels.
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Our business is sensitive to interest rates and interest rates are highly sensitive to many factors that are beyond our control, including global, domestic and local economic conditions and the policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. The Federal Reserve has increased interest rates four times in 2022 to date, most recently in late July, and has indicated that further hikes are likely if inflationary pressures remain elevated or intensify. Further increases to prevailing interest rates could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our loan portfolios and other interest-earning assets. These and other actions taken by the Federal Reserve, including additional and aggressive increases to the target range for the federal funds rate, balance sheet management, and lending facilities, and any exit or perceived exit from quantitative easing, and similar actions taken by other central banks, are beyond our control and difficult to predict. These actions affect interest rates, the value of financial instruments, increase the likelihood of a more volatile and appreciating U.S. dollar and affect other assets and liabilities and can impact our members. Sudden changes in monetary policy, for example in response to high inflation, could lead to financial market volatility, further increases in market interest rates, and a flattening or inversion of the yield curve. In addition, these actions combined with ongoing geopolitical instability, raise the risk of further periods of negative gross domestic product growth. Any such downturn, especially domestically and in the regions in which we operate, may adversely affect our asset quality, deposit levels, loan demand and results of operations.
Changes to existing laws and regulatory policies and evolving priorities, including those related to financial regulation, taxation, international trade, fiscal policy, climate change (including any required reduction of greenhouse gas emissions) and healthcare, may adversely impact U.S. or global economic activity and our members, our counterparties and our earnings and operations. A further slowdown in consumer demand could limit the ability of firms to pass on fast-rising costs for labor and other inputs, weighing on earnings and potentially leading to a deterioration in current market conditions. Significant fiscal policy changes and/or initiatives may also raise the federal debt, affect businesses and household after-tax incomes and increase uncertainty surrounding the formulation and direction of U.S. monetary policy and volatility of interest rates. Changes, or proposed changes, to certain U.S. trade and international investment policies, particularly with important trading partners (including China and the European Union) have in recent years negatively impacted financial markets. Actions taken by other countries, particularly China, to restrict the activities of businesses, could also negatively affect financial markets. An escalation of tensions could lead to further measures that adversely affect financial markets, disrupt world trade and commerce and lead to trade retaliation, including through the use of tariffs, foreign exchange measures or the large-scale sale of U.S. Treasury Bonds. For example, although we do not have operations in Ukraine or Russia, the ongoing war in Ukraine has led and could in the future lead to macroeconomic effects, including volatility in commodity prices and supply of energy resources, instability in financial markets, supply chain interruptions, political and social instability, as well as an increase in cyberattacks and espionage.
Any of these developments could adversely affect our business, our members, the value of our loan portfolios, our level of charge-offs and provision for credit losses, our capital levels, our liquidity and our results of operations.
We utilize a gain-on-sale origination model and, consequently, our business is affected by the cost and availability of funding in the capital markets.
In addition to the issuance of equity, historically we have funded our operations and capital expenditures through sales of our loans, secured and unsecured borrowing facilities and securitizations. We utilize a gain-on-sale origination model and, consequently, our earnings and financial condition are largely dependent on the price we can obtain for our products in the capital markets, which has been and may be negatively impacted by rising interest rates combined with longer periods during which we may hold loans on-balance sheet. These capital markets risks may be partially mitigated by the availability of bank deposits and other corporate cash (if any) to temporarily hold the loans on our balance sheet. However, this historically has not been our primary source of funding and can be impacted by a number of factors. Our ability to obtain financing in the capital markets depends, among other things, on our development efforts, business plans, operating performance, lending activities, and condition of, and our access to, the capital markets at the time we seek financing. The capital markets have recently and from time to time experienced periods of significant volatility, including volatility driven by the COVID-19 pandemic and the war in Ukraine. This volatility can dramatically and adversely affect financing costs when compared to historical norms or make funding unavailable at any cost. Additional factors that could make financing more expensive or unavailable to us include, but are not limited to, financial losses, events that have an adverse impact on our reputation, lawsuits challenging our business practices, adverse regulatory changes, changes in the activities of our business partners, events that have an adverse impact on the financial services industry generally, counterparty availability, negative credit rating actions with respect to our rated securities, corporate and regulatory actions, interest rate changes, general economic conditions, including changing expectations for inflation and deflation, and the legal, regulatory and tax environments governing funding transactions, including existing or future securitization transactions. If financing is difficult, expensive or unavailable, our business, financial condition, results of operations, cash flows and future prospects could be materially and adversely affected.
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Changing expectations for inflation and deflation and corresponding fluctuations in interest rates could decrease demand for our lending products and negatively affect loan performance, as well as increase certain operating costs, such as employee compensation.
There is particular uncertainty about the prospects for growth in the U.S. economy. A number of factors influence the potential uncertainty, including, but not limited to, rising government debt levels, prospective executive branch or Federal Reserve policy shifts, the withdrawal of government interventions in the financial markets, changing U.S. consumer spending patterns, and changing expectations for inflation and deflation that may impact interest rates. For example, the Federal Reserve has raised its benchmark interest rates four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates may decrease borrower demand for our lending products, even as inflation places pressure on consumer spending, borrowing and saving habits as consumers evaluate their prospects for future income growth and employment opportunities in the current economic environment, and as borrowers face uncertainty about the impact of rising prices on their ability to repay a loan. A change in demand for our lending products and any steps we may take to mitigate such change could impact our credit quality and overall growth. We have experienced lower demand for our home loans in a rising interest rate environment, as our historical demand has primarily resulted from refinancing, which is less attractive in a higher interest rate environment. Furthermore, inflationary and other economic pressure resulting in the inability of a borrower to repay a loan could translate into increased loan defaults, foreclosures and charge-offs and negatively affect our business, financial condition, results of operations, cash flows and future prospects.
Additionally, an inflationary environment combined with the tight labor market could make it more costly for us to attract or retain employees. In order to meet the compensation expectations of our prospective and current employees due to inflationary and other factors, we may be required to increase our operating costs or risk losing skilled workers to competitors.
Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.
Falling or low interest rates may have a negative impact on the demand for our SoFi Checking and Savings product. SoFi Checking and Savings provides members a digital banking experience that offers a variable annual percentage yield, which rate is at our discretion. If we are not able to offer a competitive interest rate on deposit accounts, demand for our SoFi Checking and Savings products may decrease, which may impact our ability to access a more cost-effective source of funding for our loans. Although we are currently in a rising interest rate environment, there is no guarantee we will remain so and in a falling or low interest rate environment, account holders and prospective account holders may be discouraged from using these products, which would adversely affect our business, financial condition, results of operations, cash flows and future prospects.
Higher than expected payment speeds of loans could negatively impact our returns as the holder of the residual interests in securitization trusts holding student and personal loans. These factors could materially alter our net revenue or the value of our residual interest holdings.
The rate at which borrowers prepay their loans can have a material impact on our net revenue and the value of our residual interests in securitization trusts. Prepayment rates and levels are subject to a variety of economic, social, competitive and other factors, including fluctuations in interest rates, availability of alternative financings, regulatory changes affecting the student loan market, the home loan market, consumer lending generally and the general economy, including changing expectations for inflation and deflation.
While we anticipate some variability in prepayment levels, extraordinary or extended increases or decreases in prepayment rates could materially affect our liquidity and net revenue. For example, when as a result of unanticipated prepayment levels, loans within a securitization trust amortize faster than originally contracted due to prepayments, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In such cases, our net revenue may decrease, inclusive of the diminished value of any retained residual interest by us in the trust.
Finally, rating agencies may place bonds on watch or change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the timing of the trust cash flows. Placing bonds on watch, changing ratings negatively, proposing or making changes to ratings methodology could: (i) affect our liquidity, (ii) impede our access to the securitization markets, (iii) require changes to our securitization structures, and (iv) raise or lower the value of the residual interests of our future securitization transactions.
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The transition away from LIBOR as a benchmark reference for interest rates may affect our cost of capital, or our liquidity, or expose us to borrower litigation or damage to the SoFi brand.
LIBOR has served as a global benchmark for determining interest rates on commercial and consumer loans, bonds, derivatives and numerous other financial instruments. Prior to December 31, 2021, we typically used USD LIBOR as the reference rate for the securities issued under certain of our securitizations (such as student loan securitizations), certain secured and unsecured financing facilities (such as the loan warehouse facilities, risk retention facilities and revolving credit facility), certain hedging arrangements, and our Series 1 Redeemable Preferred Stock dividends. LIBOR was set based on interest rate information reported by certain banks, which stopped reporting such information after 2021. After December 31, 2021, the ICE Benchmark Administration Limited (the “IBA”), the administrator of LIBOR, ceased publishing one-week and two-month USD LIBOR, in addition to certain other non-USD tenors. The IBA expects to continue to publish all remaining USD LIBOR tenors through June 30, 2023, with the overnight and 12-month tenors ceasing immediately thereafter and the one-month, three-month and six-month tenors becoming non-representative from that date. In March 2022, the Adjustable Interest Rate (LIBOR) Act was enacted at the federal level in the U.S., in which the Federal Reserve recommends benchmark replacement rates for residual exposures after June 2023 which continue to have no or insufficient fallback provisions. Uncertainty relating to the LIBOR calculation process, the valuation of LIBOR alternatives, and other economic consequences from the phasing out of LIBOR may adversely affect our results of operations, financial condition and liquidity.
In the fourth quarter of 2021, we began to use SOFR (the rate recommended by the Federal Reserve in conjunction with the Alternative Reference Rates Committee as the recommended risk-free reference rate for the United States) as the pricing index on all new variable-rate loan originations, and on new warehouse facility agreements and other financial instruments. We also continue to transition existing warehouse facility lines to SOFR or another representative alternative reference rate. Our derivative agreements are governed by the International Swap Dealers Association, which established a 2020 IBOR Fallbacks Protocol and supplement that became effective in January 2021, as well as additional subsequent supplements, to allow counterparties to modify legacy trades to reference amended standard definitions inclusive of the new fallback language. However, most of these legacy financial instruments do not include provisions clearly specifying a method for transitioning from LIBOR to an alternative benchmark rate, and it is not yet known how courts or regulators will view the transition away from LIBOR to an alternative benchmark rate. As a result, it is difficult to predict the impact that a cessation of LIBOR would have on the value and performance of our existing financial instruments.
As of the date of this filing, we have not modified any existing loan agreements with borrowers that use USD LIBOR. We expect to begin transitioning these agreements, along with continuing to transition other financial instruments, from USD LIBOR to SOFR or other representative alternative reference rates during 2022. Our loan agreements generally allow us to choose a new alternative reference rate based upon comparable information if the current index is no longer available.
The market transition away from LIBOR to an alternative reference rate is complex. We may incur significant expenses in implementing replacement reference rates for the calculation of interest rates under our loan agreements with borrowers, developing systems and analytics to successfully transition our risk management processes, and we may be subject to disputes or litigation with our borrowers over the appropriateness or comparability to LIBOR of the replacement reference rates or the interpretation or enforcement of certain fallback language in LIBOR-based products. The replacement reference rates could also result in a reduction in our interest income, which could have an adverse impact on our value, liquidity and results of operations. We may also receive inquiries and other actions from regulators in respect to our replacement of LIBOR with alternative reference rates.
These uncertainties regarding the possible cessation of LIBOR or their resolution could have a material adverse impact on our funding costs, net interest margin, loan and other asset values, asset-liability management strategies, and other aspects of our business and financial results.
We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which carry their own risks.
We have used, and may in the future use, financial instruments for hedging and risk management purposes in order to protect against possible fluctuations in interest rates, or for other reasons that we deem appropriate. In particular, we expect our interest rate risk to increase as our home loans business grows. However, any current and future hedges we enter into will not completely eliminate the risk associated with rising interest rates and our hedging activities may prove to be ineffective.
The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of correlation between the performance of the instruments used in the hedging strategy and any changes in interest rates, along with our ability to continuously recalculate, readjust and execute hedges in an efficient and timely manner. Therefore, though we may enter into transactions to seek to reduce risks, unanticipated changes may create a more negative consequence than if
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we had not engaged in any such hedging transactions. Moreover, for a variety of reasons, we may not seek to establish a perfect correlation between such hedging instruments and the instruments being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to risk of loss. Any failure to manage our hedging positions properly or inability to enter into hedging instruments under acceptable terms could affect our financial condition and results of operations.
Our financial condition and results of operations have been and may continue to be adversely impacted by the ongoing COVID-19 pandemic.
Occurrences of epidemics or pandemics, depending on their scale, may cause different degrees of disruption to the regional, state and local economies in which we offer our products and services. The ongoing COVID-19 pandemic has had and could continue to have a material adverse effect on the value, operating results and financial condition of our business.
The COVID-19 pandemic has caused changes in consumer and student behavior, as well as economic disruptions. In the initial stages of the COVID-19 pandemic, extraordinary actions taken by international, federal, state and local public health and governmental authorities to contain and combat the outbreak and spread of COVID-19 and variants thereof, including travel bans, quarantines, “stay-at-home” orders, suspension of interest accrual and collections on certain federally-backed student loans, and similar mandates for many individuals and businesses to substantially restrict daily activities led to decreases in consumer activity generally. Although consumer activity has improved since the start of the pandemic and many government mandates to restrict daily activities have been lifted in the United States, recovery varies globally and the ongoing COVID-19 pandemic and its effects continue to evolve. Worker shortages, supply chain issues, inflationary pressures, vaccine and testing requirements, the emergence of new variants and the reinstatement and subsequent lifting of restrictions and health and safety related measures in response to the emergence of new variants have contributed to the volatility of ongoing recovery. We are unable to predict the future path or impact of any global or regional COVID-19 resurgences, including existing or future variants, or other public health crises. The reinstatement and subsequent lifting of these measures may occur periodically, which could adversely affect our business, operations and financial condition, as well as the business, operations and financial conditions of our customers and partners. We are uncertain of the full effect the pandemic will have on the longer-term prospects for our business since the scope, duration and impact of the COVID-19 pandemic is unknown and evolving factors such as the extent of any resurgences of the virus or emergence of new variants will impact the stability of economic recovery and growth.
Macroeconomic factors indirectly related to the COVID-19 pandemic have also impacted our business. For example, the Federal Reserve has increased the benchmark interest rate four times during 2022: 25 basis points in March 2022, 50 basis points in May 2022 and 75 basis points in each of June and July 2022. The Federal Reserve has also indicated that further rate hikes may be expected in 2022, largely in response to increasing inflation. Increased interest rates could unfavorably impact demand for loan products, particularly variable-rate refinancing loan products, as we have observed with demand or our home loan product. Additionally, demand for our student loan products in particular may continue to be impacted by legislative and regulatory actions, as described in more detail in these risk factors. There have been, and may continue to be, other factors that put downward pressure on demand for our loan products.
See “Management’s Discussion and Analysis of our Financial Condition and Results of Operations — Key Business Metricsand“—Results of Operations” for further discussion of the impact of the COVID-19 pandemic and macroeconomic conditions in recent periods on our business and operating results. The COVID-19 pandemic and any further deterioration in macroeconomic conditions, and their impact, may also have the effect of heightening many of the other risks described herein.
Legislative and regulatory responses to the COVID-19 pandemic and related economic uncertainty could have a material adverse effect on our current loan portfolios and our loan origination volume.
Legislative and regulatory responses to the COVID-19 pandemic have had and could continue to have a significant impact on our student loan portfolios. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the Department of Education were suspended through September 30, 2020 and were further extended by a series of executive actions most recently through August 31, 2022. There is no guarantee that the moratorium on student loan payments will not be further extended. Additionally, the Department of Education also suspended collections most recently through August 31, 2022 and announced plans to give borrowers who were in default before the start of the COVID-19 pandemic a fresh start by allowing them to reenter repayment in good standing. As a result of such forbearance measures and protections, borrowers with federally held student loans lacked the incentive to refinance their student loans with us, which negatively impacted our business by reducing our loan origination volume.
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The various legislative and regulatory responses to the ongoing COVID-19 pandemic, particularly the mandatory suspension of payments and interest accrual on federally held loans through August 31, 2022, which could be further extended, are likely to continue to serve as a disincentive for borrowers to refinance their loans through our platform, thereby reducing our loan origination volume and negatively impacting our revenue. In addition, the ongoing COVID-19 pandemic has contributed to increasing pressure on policymakers to reduce or cancel student loans or accrued interest at a significant scale, which would further reduce demand for our student loan refinancing product and have a negative impact on our loan origination volume and revenue. For example, President Biden proposed $10,000 in forgiveness for federal student loan borrowers during his campaign and more recently in closed-door meetings with members of Congress, and the Justice Department and Department of Education are reviewing whether the Biden administration has the authority to cancel student loan debt or whether any wide scale student loan debt forgiveness must be achieved through legislation.
Although we continue to evaluate the ultimate impact of local, state and federal legislation and regulation, guidance and actions, future legislative, regulatory and executive actions, and the ongoing impact of our own forbearance measures on our financial results, business operations and strategies, there is no guarantee that our estimates will be accurate or that any actions we take based on such estimates will be successful. Furthermore, we believe that the cost of responding to, and complying with, evolving laws and regulations, as well as any guidance from enforcement actions, will continue to increase, as will the risk of penalties and fines from any enforcement actions that may be imposed on our businesses. Our profitability, results of operations, financial condition, cash flows or future business prospects could be materially and adversely affected as a result.
Strategic and New Product Risks
We have in the past consummated and, from time to time we may evaluate and potentially consummate, acquisitions, which could require significant management attention, disrupt our business and adversely affect our financial results.
Our success will depend, in part, on our ability to expand our business. In some circumstances, we may determine to do so through the acquisition of complementary assets, businesses and technologies rather than through internal development. For example: (i) in April 2020, we acquired 8 Limited, an investment business in Hong Kong, (ii) in May 2020, we acquired Galileo, a company that provides technology platform services to financial and non-financial institutions, (iii) in February 2022, we acquired Golden Pacific, a bank holding company, and (iv) in March 2022, we acquired Technisys, a cloud-native digital multi-product core banking platform. The identification of suitable acquisition candidates can be difficult, time-consuming and costly, and we may not be able to successfully complete identified acquisitions. The risks we face in connection with acquisitions include:
diversion of management time and focus from operating our business to addressing acquisition integration challenges;
coordination of technology, product development, risk management and sales and marketing functions;
retention of employees from the acquired company and retention of our employees due to cultural challenges associated with integrating employees from the acquired company into our organization;
integration of the acquired company’s accounting, management information, human resources and other administrative systems;
the need to implement or improve controls, procedures and policies at a business that prior to the acquisition may have lacked effective controls, information security safeguards, procedures and policies;
potential write-offs or impairments of intangible assets or other assets acquired in the acquisition;
liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, violations of laws, commercial disputes, tax liabilities and other known and unknown liabilities;
litigation or other claims in connection with the acquired company, including claims from terminated employees, customers, former stockholders or other third parties; and
geographic expansion exposes our business to known and unknown regulatory compliance risks, including elevated risk factors for tax compliance, money laundering controls, and supervisory controls oversight.
Our failure to address these risks or other problems encountered in connection with our acquisitions and investments could cause us to fail to realize the anticipated benefits of these acquisitions or investments, cause us to incur unanticipated liabilities and harm our business, generally. Future acquisitions could also result in dilutive issuances of our equity securities, the incurrence of debt, contingent liabilities, regulatory obligations to further capitalize our business, and goodwill and intangible asset impairments, any of which could harm our financial condition and negatively impact our stockholders. To the
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extent we pay the consideration for any future acquisitions or investments in cash, it would reduce the amount of cash available to us for other purposes.
Galileo and Technisys depend on a small number of clients, the loss or disruptions in operations of any of which could have a material adverse effect on their businesses and financial results, and negatively impact our financial results and results of operations.
Galileo and Technisys’ clients are highly concentrated. There are inherent risks whenever a large percentage of net revenue is concentrated with a limited number of customers, including the loss of any one or more of those clients as a result of bankruptcy or insolvency proceedings involving the client, the loss of the client to a competitor, harm to that client’s reputation or financial prospects or other reasons. In addition, disruptions in the operations of any of Galileo’s key clients have in the past disrupted Galileo’s operations, and any future disruptions in the operations of any key Galileo or Technisys clients could be material and have an adverse impact on our results of operations.
Demand for our products may decline if we do not continue to innovate or respond to evolving technological or other changes.
We operate in a dynamic industry characterized by rapidly evolving technology, frequent product introductions, and competition based on pricing and other differentiators. We continue to explore new product offerings and may rely on our proprietary technology to make our platform available to members, to service members and to introduce new products, which both fosters innovation and introduces new potential liabilities and risks. For example, in 2021 we launched our IPO investment center, through which we allow SoFi Invest members to invest in initial public offerings that we underwrite through SoFi Securities, as well as provide dealer services in partnership with underwriting syndicates for IPOs. While this enables us to generate underwriting fees, it could also subject us to liability under the Securities Act of 1933, as amended (the “Securities Act”) for the contents of the prospectuses for the initial public offerings that we underwrite, which could be material. In addition, we may increasingly rely on technological innovation as we introduce new types of products, expand our current products into new markets, and continue to streamline our platform. The process of developing new technologies and products is complex, and if we are unable to successfully innovate and continue to deliver a superior member experience, members’ demand for our products may decrease and our growth and operations may be harmed. The brokerage industry also competes on price, and demand for our products and services may be affected if we are unable to compete on price.
SoFi Securities is a participant in the Depository Trust Company’s settlement services. Broker-dealers that settle their own trades are subject to substantially more regulatory requirements than brokers that outsource these functions to third-party providers. Errors in performing settlement functions, including clerical, technological and other errors related to the handling of funds and securities could lead to censures, fines or other sanctions imposed by applicable regulatory authorities as well as losses and liabilities in related lawsuits and proceedings brought by transaction counterparties and others. Any unsettled securities transactions or wrongly executed transactions may expose the broker dealer to adverse movements in the prices of such securities.
An increase in fraudulent activity could lead to reputational damage to our brand and material legal, regulatory and financial exposure (including fines and other penalties), and could reduce the use and acceptance of SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card.
Financial institutions like us, as well as our members, colleagues, regulators, vendors and other third parties, have experienced a significant increase in fraudulent activity in recent years and will likely continue to be the target of increasingly sophisticated fraudsters and fraud rings in the future. This is particularly true for our newer products where we have limited experience evaluating customer behavior and performing tailored risk assessments, such as SoFi Checking and Savings and SoFi Credit Card.
We develop and maintain systems and processes aimed at detecting and preventing fraudulent activity, which require significant investment, maintenance and ongoing monitoring and updating as technologies and regulatory requirements change and as efforts to overcome security and anti-fraud measures become more sophisticated. Despite our efforts, we have in the past and may in the future be subject to fraudulent activity, which may affect our results of operations. For example, our general and administrative expenses increased related to fraud events in 2022 relative to 2021. The possibility of fraudulent or other malicious activities and human error or malfeasance cannot be eliminated entirely and will evolve as new and emerging technology is deployed, including the increasing use of personal mobile and computing devices that are outside of our network and control environments, particularly as a large part of our workforce works remotely. Risks associated with each of these include theft of funds and other monetary loss, the effects of which could be compounded if not detected quickly. Indeed, fraudulent activity may not be detected until well after it occurs and the severity and potential impact may not be fully known for a substantial period of time after it has been discovered.
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Fraudulent activity and other actual or perceived failures to maintain a product’s integrity and/or security has led to increased regulatory scrutiny and may lead to regulatory investigations and intervention (such as mandatory card reissuance), increased litigation (including class action litigation), remediation, fines and response costs, negative assessments of us and our subsidiaries by regulators and rating agencies, reputational and financial damage to our brand, and reduced usage of our products and services, all of which could have a material adverse impact on our business.
Successful fraudulent activity and other incidents related to the actual or perceived failures to maintain the integrity of our processes and controls could negatively affect us, including harming the market perception of the effectiveness of our security measures or harming the reputation of the financial system in general, which could result in reduced use of our products and services. Such events could also result in legislation and additional regulatory requirements. Although we maintain insurance, there can be no assurance that liabilities or losses we may incur will be covered under such policies or that the amount of insurance will be adequate.
We rely on third parties and their systems to process transaction data and for settlement of funds on SoFi Checking and Savings, SoFi Money cash management accounts and SoFi Credit Card, and these third parties’ failure to perform these services adequately could materially and adversely affect our business.
To provide our checking and savings account, cash management account, credit card and other products and services, we rely on third parties that we do not control, such as payment card networks, our acquiring and issuing processors, payment card issuers, various financial institution partners, systems like the ACH, and other partners. We rely on these third parties for a variety of services, including the transmission of transaction data, processing of chargebacks and refunds, settlement of funds, and the provision of information and other elements of our services. In the event these third parties fail to provide these services adequately, including as a result of financial difficulty or insolvency, errors in their systems, outages or events beyond their control, or refuse to provide these services on terms acceptable to us or at all, and we are not able to find suitable alternatives, our business may be materially and adversely affected.
SoFi Credit Card is a relatively new product and we may not be successful in our efforts to promote its usage through marketing and promotion, or to effectively control the costs of such investments, both of which may materially impact our profitability.
Revenue growth for SoFi Credit Card is dependent on increasing the volume of members who open an account and on growing loan balances on those accounts. We have been investing in a number of new product initiatives to attract new SoFi Credit Card members and capture a greater share of our members’ total spending and borrowings. While we saw an increase in revenue from SoFi Credit Card in the second quarter of 2022, there can be no assurance that our investments in SoFi Credit Card to acquire members, provide differentiated features and services and spur usage of our card will continue to be effective. Further, developing our service offerings, marketing SoFi Credit Card in additional customer acquisition channels and forming new partnerships could have higher costs than anticipated, and could adversely impact our results or dilute our brand. See “Funding and Liquidity Risks—SoFi Credit Card is a relatively new product with a limited performance history and any failure to accurately capture credit risk or to execute our funding strategy for it could have a negative impact on our business, operating results and financial condition”.
SoFi may be unable to successfully integrate Technisys’ operations and may not realize the anticipated benefits of acquiring Technisys.
We closed the Technisys acquisition in March 2022 and are working to integrate Technisys’ operations into our business. The success of the Technisys acquisition, including anticipated benefits and cost savings and potential additional revenue opportunities, will depend, in part, on SoFi’s ability to successfully integrate Technisys’ operations in a manner that results in various benefits, including, among other things, the development of an end-to-end vertically integrated banking technology stack to support multiple products and enable the combined company to meet the expanding needs of existing parties and serve additional established banks, fintechs and non-financial brands looking to enter financial services. The ongoing process of integrating operations could result in a loss of key personnel or cause an interruption of, or loss of momentum in, the activities of one or more of SoFi’s businesses or inconsistencies in standards, controls, procedures and policies that adversely affect the ability of SoFi to maintain relationships with customers and employees. The diversion of management’s attention and any delays or difficulties encountered in connection with the integration of Technisys’ operations could have an adverse effect on the business, financial condition, operating results and prospects of SoFi.
If SoFi experiences difficulties in the integration process, including those listed above, SoFi may fail to realize the anticipated benefits of the Technisys acquisition in a timely manner or at all. Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of expected revenues, lost cost savings and incremental revenue opportunities
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and diversion of management’s time and energy and could have an adverse effect on SoFi’s business, financial condition, operating results and prospects.
We may continue to expand operations abroad where we have limited operating experience and may be subject to increased business, economic and regulatory risks that could adversely impact our financial results.
In April 2020, we undertook our first international expansion by acquiring 8 Limited, an investment business in Hong Kong. Additionally, with the acquisition of Galileo in May 2020, we gained clients in Mexico and Colombia and, with the acquisition of Technisys in March 2022, we further expanded our operations into Latin America. We may, in the future, continue to pursue further international expansion of our business operations, either organically or through acquisitions, in new international markets where we have limited or no experience in marketing, selling and deploying our product and services. If we fail to deploy or manage our operations in these countries successfully, our business and operations may suffer. In addition, we are subject to a variety of risks inherent in doing business internationally, including:
political, social and/or economic instability;
risks related to governmental regulations in foreign jurisdictions, including regulations relating to privacy, and unexpected changes in regulatory requirements and enforcement;
fluctuations in currency exchange rates and global market volatility;
higher levels of credit risk and fraud;
enhanced difficulties of integrating any foreign acquisitions;
burdens of enforcing and complying with a variety of foreign laws;
reduced protection for intellectual property rights in some countries;
difficulties in staffing and managing global operations and the increased travel, infrastructure and legal compliance costs associated with multiple international locations and subsidiaries;
different regulations and practices with respect to employee/employer relationships, existence of workers’ councils and labor unions, and other challenges caused by distance, language, and cultural differences, making it harder to do business in certain international jurisdictions;
compliance with statutory equity requirements; and
management of tax consequences.
If we are unable to manage the complexity of global operations successfully, our financial performance and operating results could suffer.
Credit Related Risks
We operate in a cyclical industry. In an economic downturn, member default rates may increase, there may be decreased demand for our products, and there may be adverse impacts to our lending business.
Uncertainty and negative trends in general economic conditions can have a significant negative impact on our ability to generate adequate revenue and to absorb expected and unexpected losses. Many factors, including factors that are beyond our control, may result in higher default rates by our members, a decline in the demand for our products, and potentially impact our ability to make accurate credit assessments or lending decisions. Any of these factors could have a detrimental impact on our financial performance and liquidity.
Our Lending and Financial Services segments may be particularly negatively impacted by worsening economic conditions that place financial stress on our members resulting in loan defaults or charge-offs. If a loan charges off while we are still the owner, the loan either enters a collections process or is sold to a third-party collection agency and, in either case, we will receive less than the full outstanding interest on, and principal balance of, the loan. Declining economic conditions may also lead to either decreased demand for our loans or demand for a higher yield on our loans, and consequently lower prices or a lower advance rate, from institutional whole loan purchasers, securitization investors and warehouse lenders on whom we rely for liquidity.
The longevity and severity of a downturn will also place pressure on lenders under our debt warehouses, whole loan purchasers and investors in our securitizations. Furthermore, long-term market disruptions could negatively impact the securitizations market. Although certain of our debt warehouses and whole loan sale agreements contain committed terms, there can be no assurance that our financing arrangements will remain available to us through any particular business cycle or be
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renewed on the same terms. The timing and extent of a downturn may also require us to change, postpone or cancel our strategic initiatives or growth plans to pursue shorter-term sustainability. The longer and more severe an economic downturn, the greater the potential adverse impact on us.
There can be no assurance that economic conditions will be favorable for our business, that interest in purchasing our loans by financial institutions will remain at current levels, or that default rates by our members will not increase. Reduced demand or lower prices or a lower advance rate for our products from institutional whole loan purchasers, securitization investors and warehouse lenders and increased default rates by our members may limit our access to capital, including debt warehouse facilities and securitizations, and negatively impact our profitability.
If we do not make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be harmed, and the harm could be material.
In making a decision whether to extend credit to prospective or existing members, we rely upon data to assess our ability to extend credit within our risk appetite, our debt servicing capacity, and overall risk level to determine lending exposure and loan pricing. If the decision components, rapidly deteriorating macroeconomic conditions or analytics are either unstable, biased, or missing key pieces of information, the wrong decisions will be made, which will negatively affect our financial results. If our credit decisioning strategy fails to adequately predict the creditworthiness of our members, including a failure to predict a member’s true credit risk profile and ability to repay their loan, higher than expected loss rates will impact the fair value of our loans. Additionally, if any portion of the information pertaining to the prospective member is false, inaccurate or incomplete, and our systems did not detect such falsities, inaccuracies or incompleteness, or any or all of the other components of our credit decision process fails, we may experience higher than forecasted losses, including losses attributed to fraud. Furthermore, we rely on credit reporting agencies to obtain credit reports and other information we rely upon in making underwriting and pricing decisions. If one of these third parties experiences an outage, if we are unable to access the third-party data used in our decision strategy, or our access to such data is limited, our ability to accurately evaluate potential members will be compromised, and we may be unable to effectively predict credit losses inherent in our loan portfolio, which would negatively impact our results of operations, which could be material.
Additionally, if we make errors in the development, validation, or implementation of any of the underwriting models or tools that we use for the loans securing our debt warehouses or included in securitization transactions or whole loan sales, such loans may experience higher delinquencies and losses, which would negatively impact our debt warehouse financing terms and future securitization and whole loan sale transactions.
If the information provided to us by applicants is incorrect or fraudulent, we may misjudge an applicant’s qualification to receive a loan or use one of our products, and our results of operations may be harmed.
Our lending and platform access decisions are based partly on information provided to us by applicants. To the extent that an applicant provides information to us in a manner that we are unable to verify, or the information provided by an applicant consists of data obtained under false pretenses by third-parties, is a manufactured/synthetic identity, or is a stolen identity, our credit decisioning process may not accurately reflect the associated risk. In addition, data provided by third-party sources, including credit reporting agencies, is a significant component of our credit decisions and this data may contain inaccuracies. Inaccurate analysis of credit data that could result from false loan application information could harm our reputation, business and results of operations. Additionally, we rely on the accuracy of applicant information in approving applicants for our non-lending products, such as SoFi Checking and Savings, SoFi Credit Card or SoFi Invest accounts. If the information provided to us by these applicants is incorrect or fraudulent and we are unable to detect the inaccuracies, it increases our regulatory and fraud risk and the risk of identity theft to our members, and could harm our reputation, business and results of operations.
We use identity and fraud prevention tools to analyze data provided by external databases or automated physical identity document proofing technologies to authenticate each applicant’s identity. These fraud prevention tools, scores, and data aggregators are reliant on sustained access to reliable data sources to facilitate robust verification which have reduced effectiveness with diminished data access. From time to time in the past, however, these checks have failed and there is a risk that these checks could fail in the future and fraud, which may be significant, may occur and go undetected. For example, we recently identified certain fraudulent activity related to our personal loans product. While the fraudulent activity was detected and the losses were recognized in our results of operations, there can be no assurance there will not be future instances of fraud, that we will be able to detect such fraudulent activity in a timely manner, or that such future fraudulent activity will not be material. We may not be able to recoup funds underlying loans made in connection with inaccurate statements, omissions of fact or fraud, in which case our revenue, results of operations and profitability will be harmed. Fraudulent activity or significant increases in fraudulent activity could also lead to regulatory intervention, which could negatively impact our results of operations, brand and reputation, and require us to take steps to reduce fraud risk, which could increase our costs.
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Internet-based loan origination processes may give rise to greater risks than paper-based processes.
We use Internet-based loan processes to obtain application information and distribute certain legally required notices to applicants for, and borrowers of, our loans and to obtain electronically signed loan documents in lieu of paper documents with ink signatures obtained in person. These processes may entail greater risks than paper-based loan origination processes, including regarding the sufficiency of notice for compliance with consumer protection laws, risks that borrowers may challenge the authenticity of loan documents, or the validity of the borrower’s electronic signature on loan documents, and risks that unauthorized changes are made to the electronic loan documents. If any of those factors were to cause our loans, or any of the terms of our loans, to be unenforceable against the relevant borrowers, or impair our ability as master servicer or servicer to service our loans, the value of our loan assets would decrease significantly to us and to our whole loan purchasers, securitization investors and warehouse lenders. In addition to increased default rates and losses on our loans, this could lead to the loss of whole loan purchasers and securitization investors and trigger terminations and amortizations under our debt warehouse facilities, each of which would materially adversely impact our business.
Student loans are subject to discharge in certain circumstances.
Private education loans, including the refinanced student loans and other student loans made by us, are generally not dischargeable by a borrower in bankruptcy. However, a private education loan may be discharged if a debtor files an adversary claim and the bankruptcy court determines that not discharging the debt would impose an undue hardship on the debtor and the debtor’s dependents. Further, bills have been introduced in Congress that would make student loans dischargeable in bankruptcy to the same extent as other forms of unsecured credit without regard to a hardship analysis. For example, Senator Dick Durbin and Senator John Cornyn introduced a bill in 2021, the Fresh Start Through Bankruptcy Act, which would amend the bankruptcy code to more easily permit student loan discharges of federal student loans after ten years and it is possible similar legislation could be proposed with respect to private student loans. It is possible that a higher percentage of borrowers will obtain relief under bankruptcy or other debtor relief laws than is reflected in our historical experience. A private education loan that is not a refinanced parent-student loan is also generally dischargeable as a result of the death or disability of the borrower. The discharge of a significant amount of our loans could adversely affect our business and results of operations.
We offer personal loans, which have a limited performance history, and therefore we have only limited prepayment, loss and delinquency data with respect to such loans on which to base projections.
The performance of the personal loans we offer is significantly dependent on the ability of the credit decisioning, income validation, and scoring models we use to originate such loans, which include a variety of factors, to effectively evaluate an applicant’s credit profile and likelihood of default. Despite recession-readiness planning and stress forecasting, there is no assurance that our credit criteria can accurately predict loan performance under economic conditions such as a prolonged down-cycle or recessionary economic environment or the governmental response to periods of disruption, such as measures implemented in response to the COVID-19 pandemic, which may drive unexpected outcomes. If our criteria do not accurately reflect credit risk on the personal loans, greater than expected losses may result on these loans and our business, operating results, financial condition and prospects could be materially and adversely affected.
In addition, personal loans are dischargeable in a bankruptcy proceeding involving a borrower without the need for the borrower to file an adversary claim. The discharge of a significant amount of our personal loans could adversely affect our financial condition. Furthermore, other characteristics of personal loans may increase the risk of default or fraud and there are few restrictions on the uses that may be made of personal loans by borrowers, which may result in increased levels of credit consumption. We also originate a material portion of our personal loans through ACH deposits directly to the borrowers, which may result in a higher risk of fraud. The effect of these factors may be to reduce the amounts collected on our personal loans and adversely affect our operating results and financial condition.
We service all of the personal loans we originate and have limited loan servicing experience, and we rely on third-party service providers to service the student loans, home loans and credit card loans that we originate, and to perform various other functions in connection with the origination and servicing of certain of our loans. If a third-party service provider fails to properly perform these functions, our business and our ability to service our loans may be adversely affected.
We service all of the personal loans we originate, and we have limited experience with such servicing. We may begin servicing the student loans that we originate at some time in the future. We rely on sub-servicers to service all of our student loans and all of our FNMA conforming home loans that we do not sell servicing-released, to perform certain back-up servicing functions with respect to our personal loans, and to service all of our credit card loans. In addition, we rely on third-party service providers to perform various functions relating to our loan origination and servicing business, including underwriting, fraud detection, marketing, operational functions, cloud infrastructure services, information technology, telecommunications and processing remotely created checks, and, historically because we were not a bank and could not belong to or directly access
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the ACH payment network, ACH processing, and debit card and credit issuance or payment processing. While we oversee these service providers to ensure they service our loans in accordance with our agreements and regulatory requirements, we do not have control over the operations of any of the third-party service providers that we utilize. In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Any failure on our part or on the part of third parties on whom we rely to perform functions related to our servicing activities to properly service our loans could result in us being removed as the servicer on the loans we originate, including loans financed by our warehouse facilities or sold into our whole loan sales channel and securitization transactions. If we fail to monitor our student loan sub-servicer and ensure that such sub-servicer complies with its obligations under state laws that require student loan servicers to be licensed, we may face civil claims for damages under such state laws. Because we receive revenue from such servicing activities, any such removal as the servicer or, with respect to our student loans, master servicer, could adversely affect our business, operating results, financial condition or prospects, as would the cost of onboarding a new servicer. Furthermore, we have agreed in our servicing agreements to service loans in accordance with the standards set forth therein, and may be obligated to repurchase loans if we fail to meet those standards.
Additionally, if one or more key third-party service providers were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there could be delays in our ability to process payments and perform other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms. As a result of any such delay or inability to replace such key third-party service provider, our ability to process payments and perform other business functions could suffer and our business, cash flows and future prospects may be negatively impacted.
We rely on a third-party service provider to fulfill all of the home loans that we originate, and to perform various other functions in connection with the origination of our home loans. If this third-party service provider fails to properly perform these functions or ceases to exist, our home loans business may be adversely affected.
We use a single third-party service provider to fulfill all of the home loans we originate. In the event that our third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to originate home loans will suffer and our business, cash flows and future prospects may be negatively impacted. Additionally, if our home loans third-party fulfillment partner were to cease to exist, to become a debtor in a bankruptcy or an insolvency proceeding or to seek relief under any debtor relief laws or to terminate its relationship with us, there would be significant delays in our ability to complete the origination of home loans in our pipeline and to originate new home loans, as well as to complete other operational functions for which we are currently relying on such third-party service provider, and we may not be able to promptly replace such third-party service provider with a different third-party service provider that has the ability to promptly provide the same services in the same manner and on the same economic terms.
We may make non-qualified home loans, which may increase the risk of litigation by consumers.
We do not currently offer, but may expand our product selection to offer, non-qualified home loans, which, unlike qualified home loans, do not benefit from a presumption that the borrower has the ability to repay the loan. If we were to make a loan for which we did not satisfy the regulatory standards for ascertaining the borrower’s ability to repay the loan and the borrower were to default, we may be prevented from collecting interest and principal on that loan in court. As such, non-qualified home loans carry increased risk of exposure to litigation and claims of borrowers.
Potential geographic concentration of our members may increase the risk of loss on the loans that we originate and negatively impact our business.
Any concentration of our members in specific geographic areas may increase the risk of loss on our loans. Certain regions of the United States from time to time will experience weaker economic conditions and higher unemployment and, consequently, will experience higher rates of delinquency and loss than on similar loans in other regions of the country. Moreover, a further deterioration in economic conditions, outbreaks of disease (such as new or worsening outbreaks of COVID-19 or additional strains or variants), the continued increase in extreme weather conditions and other natural events (such as hurricanes, tornadoes, floods, drought, wildfires, mudslides, earthquakes and other extreme conditions) could adversely affect the ability and willingness of borrowers in affected regions to meet their payment obligations under their loans and may consequently affect the delinquency and loss experience of such loans. In addition, we, as master servicer for all student loans
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and home loans and as servicer of our personal loans, have offered in the past, and may in the future offer, hardship forbearance or other relief programs in certain circumstances to affected borrowers.
Conversely, an improvement in economic conditions in one or more of the geographic areas in which we have members could result in higher prepayments of their payment obligations under their loans by borrowers in such states. As a result, we and the whole loan purchasers who hold our loans or securitization investors or warehouse lenders who hold securities backed by our loans may receive principal payments earlier than anticipated, and fewer interest payments than anticipated, and face certain reinvestment risks, such as the inability to acquire loans on equally attractive terms as the prepaid loans. In addition, higher prepayments than anticipated may have a negative impact on our servicing revenue which could cause our operating results and financial condition to be materially and adversely affected.
Further, the concentration of our loans in one or more geographic locations may have a disproportionate effect on us or investors in our loans or securities backed by our loans if governmental authorities in any of those areas take action against us as originator, master servicer or servicer of those loans or take action affecting our ability as master servicer or servicer to service those loans.
Funding and Liquidity Risks
If we are unable to retain and/or increase our current sources of funding, including deposits, and secure new or alternative methods of financing, our ability to finance additional loans and introduce new products will be negatively impacted.
Historically, in addition to the issuance of equity, we have funded our operations and capital expenditures primarily through access to the capital markets through sales of our loans, access to secured and unsecured borrowing facilities and utilization of securitization financing from consolidated and nonconsolidated VIEs. In each of these instances (other than for certain whole loan sales of home loans), we retain the servicing rights to our loans from which we earn a servicing fee. In securitization financing transactions, we transfer a pool of loans originated by SoFi Lending Corp. to a VIE which is sponsored by SoFi Lending Corp. and we retain risk in the VIE, typically in the form of asset-backed bonds and residual interest investments. With the acquisition of SoFi Bank, we are now able to utilize deposits as well, which offer us a lower cost source of funds. We rely on each of these outlets for liquidity and the loss or reduction of any one of these outlets could materially adversely impact our business. There can be no assurance that we will be able to successfully access the securitization markets at any given time, or that deposits at SoFi Bank will remain at current levels, and in the event of a sudden or unexpected shortage of funds in the banking and financial system, we cannot be sure that we will be able to maintain necessary levels of funding without incurring high funding costs, a reduction in the term of funding instruments, an increase in the amount of equity we are required to hold or the liquidation of certain assets. Furthermore, there is a risk that there will be no market at all for our loans either from whole loan buyers or through investments in securities backed by our loans.
We may require capital in excess of amounts we currently anticipate, and depending on market conditions and other factors, we may not be able to obtain additional capital for our current operations or anticipated future growth on reasonable terms or at all. As the volume of loans that we originate, and the increased suite of products that we make available to members, increases, we may be required to expand the size of our debt warehousing facilities or seek additional sources of capital. The availability of these financing sources depends on many factors, some of which are outside of our control. We may also experience the occurrence of events of default or breaches of financial performance or other covenants under our debt agreements, which could reduce or terminate our access to institutional funding.
If we are unable to increase our current sources of funding, including deposits, and secure new or alternative methods of financing, our ability to finance additional loans and to develop and offer new products will be negatively impacted. The interest rates, advance rates and other costs of new, renewed or amended facilities may also be higher than those currently in effect. If we are unable to renew or otherwise replace these facilities or generally arrange new or alternative methods of financing on favorable terms, we may be forced to curtail our origination of loans or reduce lending or other operations, which would have a material adverse effect on our business, financial condition, operating results and cash flows.
If one or more of our warehouse facilities, on which we are highly dependent, is terminated or otherwise becomes unavailable, we may be unable to find replacement financing on favorable terms, or at all, which would have a material adverse effect on our business and financial condition.
We require a significant amount of short-term funding capacity for loans we originate. As of June 30, 2022, we had $7.1 billion of warehouse loan funding capacity through 24 warehouse facility arrangements. Additionally, consistent with industry practice, our existing warehouse facilities generally require periodic renewal. If any of our committed warehouse facilities are terminated or are not renewed or our uncommitted facilities are not honored, we may be unable to find replacement financing on favorable terms, or at all, and we might not be able to originate an acceptable or sustainable volume of loans,
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which would have a material adverse effect on our business. Additionally, as our business continues to expand, including our home loan business, we may need additional warehouse funding capacity for the loans we originate. There can be no assurance that, in the future, we will be able to obtain additional warehouse funding capacity on favorable terms, on a timely basis, or at all.
If we fail to meet or satisfy any of the financial or other covenants included in our warehouse facilities, we would be in default under one or more of these facilities and our lenders could elect to declare all amounts outstanding under the facilities to be immediately due and payable, enforce their interests against loans pledged under such facilities and restrict our ability to make additional borrowings. Certain of these facilities also contain cross-default provisions. These restrictions may interfere with our ability to obtain financing or to engage in other business activities, which could materially and adversely affect us. There can be no assurance that we will maintain compliance with all financial and other covenants included in our warehouse facilities in the future.
In addition, our agreements with our warehouse lenders contain various concentration limits and triggers, including related to excess spread. As rising interest rates place pressure on our net cost of funds for loans held at SoFi Lending Corp., which do not benefit from deposit funding through SoFi Bank, the likelihood of reaching an excess spread limit increases. A breach of such limits or other similar terms of such agreements could result in an inability to place loans in the relevant warehouse facilities and require us to pursue other forms of financing. If we are unable to find replacement financing on favorable terms, or at all, our operations could be impacted materially.
Increases in member default rates on loans could make us and our loans less attractive to whole loan buyers, lenders under debt warehouse facilities and investors in securitizations, which may adversely affect our access to financing and our business.
Increases in member default rates could make us and our loans less attractive to our existing or prospective funding sources, including whole loan buyers, securitization investors and lenders under debt warehousing facilities. If our existing funding sources do not achieve their desired financial returns or if they suffer losses, they or prospective funding sources may increase the cost of providing future financing or refuse to provide future financing or purchase loans on terms acceptable to us or at all.
Our securitizations are nonrecourse to SoFi Technologies and are collateralized by the pool of our loans pledged to the relevant securitization issuer. If the loans securing our securitizations fail to perform as expected, the lenders under our warehouse facilities, the whole loan purchasers who purchase our loans, the investors in our securitizations who purchase securities backed by our loans, or future lenders, whole loan purchasers or securitization investors in similar arrangements, may increase the cost of providing future financing or refuse to provide future financing or purchase loans on terms acceptable to us or at all.
If we were to be unable to arrange new or alternative methods of financing on favorable terms, we may have to curtail or cease our origination of loans, which could have a material adverse effect on our business, financial condition, operating results and cash flows.
We make representations and warranties in connection with the transfer of loans to whole loan purchasers, government-sponsored enterprises, such as the FNMA, and our debt warehouse lenders and securitization trusts. If such representations and warranties are not correct, we could be required to repurchase loans or indemnify the purchaser, which could have an adverse effect on our ability to operate and fund our business.
We sell the loans we originate to third parties, including, with respect to home loans, counterparties like the FNMA, and we make representations and warranties when we sell loans to third parties and in our financing transactions. In the ordinary course of business, we are exposed to liability under these representations and warranties made to purchasers of loans. Such representations and warranties typically include, among other things, that the loans were originated and serviced in compliance with the law and with our credit risk origination policy and servicing guidelines and that, to the best of our knowledge, each loan was originated by us without any fraud or misrepresentation on our part or on the part of the borrower or any other person. In addition, purchasers require loans to meet strict underwriting and loan term criteria in order to be eligible for purchase. If those representations and warranties are breached as to a given loan, or if a certain loan we sell does not meet the relevant eligibility criteria, we will be obligated to repurchase the loan, typically at a purchase price equal to the then-outstanding principal balance of such loan, plus accrued interest and any premium. We may also be required to indemnify the purchaser for losses resulting from the breach of representations and warranties. In connection with our whole loan sales, we also typically covenant to repurchase any loan that enters delinquent status within the first thirty to sixty days following origination of the loan. Any significant increase in our obligation to repurchase home loans or indemnify purchasers of home loans could have a significant adverse impact on our cash flows, even if they are reimbursable, and could also have a
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detrimental effect on our business and financial condition. If any such repurchase event occurs on a large scale, we may not have sufficient funds to meet our repurchase obligations, which would result in a default under the underlying agreements. Moreover, we may not be able to resell or refinance loans repurchased due to a breach of a representation or warranty or we may sell such loans below par. Any such event could have an adverse impact on our business, operating results, financial condition and prospects.
Our agreements with our lenders contain a number of early payment triggers and covenants. A breach of such triggers or covenants or other terms of such agreements could result in an early amortization, default, and/or acceleration of the related funding facilities, which could materially impact our operations.
Primary funding sources available to support the maintenance and growth of our business include, among others, securitizations, debt warehouse facilities and corporate revolving debt. Our liquidity would be materially adversely affected by our inability to comply with various covenants and other specified requirements set forth in our agreements with our lenders, which could result in the early amortization, default and/or acceleration of our existing facilities. Such covenants and requirements include financial covenants, portfolio performance covenants and other events. For a description of these covenants, requirements and events, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources”.
During an early amortization period or occurrence of a termination event or an event of default, principal collections from the loans in our asset-based facilities would be applied to repay principal under such facilities rather than being available to fund newly originated loans. During the occurrence of a termination event or an event of default under any of our facilities, the applicable lenders could accelerate the related debt and such lenders’ commitments to extend further credit under the related facility, if any, would terminate. If we were unable to repay the amounts due and payable under such facilities and securitizations, the applicable lenders and noteholders could seek remedies, including against the collateral pledged under such facilities and by the securitization trust. An acceleration of the debt under certain facilities could also lead to a default under other facilities and, in certain instances, our hedging arrangements, due to cross-acceleration provisions.
An early amortization event or event of default would negatively impact our liquidity, including our ability to originate new loans, and require us to rely on alternative funding sources, which might increase our funding costs or which might not be available when needed. If we were unable to arrange new or alternative methods of financing on favorable terms, we might have to curtail the origination of loans, which could have a material adverse effect on our business, financial condition, operating results and cash flows, which in turn could have a material adverse effect on our ability to meet our obligations under our facilities.
We require substantial capital and, in the future, may require additional capital to pursue our business objectives and achieve recurring profitability. If adequate capital is not available to us or is unavailable on favorable terms, including due to the cost and availability of funding in the capital markets, our business, operating results and financial condition may be harmed.
Since our founding, we have raised substantial equity and debt financing to support the growth of our business. Because we intend to continue to make investments to support the growth of our business, we may require additional capital to pursue our business objectives and growth strategy and respond to business opportunities, challenges or unforeseen circumstances, including lending to our members, increasing our marketing expenditures to attract new members and improve our brand awareness, developing our other products, introducing new services, further expanding internationally in existing or new countries or further improving existing offerings and services, enhancing our operating infrastructure and potentially acquiring complementary businesses and technologies. Accordingly, on a regular basis we need, or we may need, to engage in additional debt or equity financings to secure additional funds. However, additional funds may not be available when we need them, in amounts we need, or permitted to be applied to specific use cases, on terms that are acceptable to us or at all. In particular, we may require additional access to capital to support our lending operations. Volatility in the credit markets in general or in the market for student, personal and home loans and credit cards in particular may also have an adverse effect on our ability to obtain debt financing. Furthermore, the cost of our borrowing has increased and may continue to increase due to market volatility, rising interest rates, changes in the risk premiums required by lenders or if traditional sources of debt capital are unavailable. Volatility or depressed valuations or trading prices in the equity markets may similarly adversely affect our ability to obtain equity financing. Furthermore, if we raise additional funds through further issuances of equity or convertible debt securities, our existing stockholders could suffer significant dilution and any new equity securities we issue could have rights, preferences and privileges superior to those of holders of our common stock.
We are required to serve as a source of financial strength for SoFi Bank, which means that we may be required to provide capital or liquidity support to SoFi Bank, even at times when we may not have the resources to provide such support. In addition, maintaining adequate liquidity is crucial to our securities brokerage and our money services business operations,
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including key functions such as transaction settlement, custody requirements and margin lending. We meet our liquidity needs primarily from working capital and cash generated by customer activity, as well as from external debt and equity financing. Increases in the number of customers, fluctuations in customer cash or deposit balances, as well as market conditions or changes in regulatory treatment of customer deposits, may affect our ability to meet our liquidity needs. Our broker-dealer subsidiary, SoFi Securities, is subject to Rule 15c3-1 under the Exchange Act, which specifies minimum capital requirements intended to ensure the general financial soundness and liquidity of broker-dealers, and SoFi Securities is subject to Rule 15c3-3 under the Exchange Act, which requires broker-dealers to maintain certain liquidity reserves.
A reduction in our liquidity position could reduce our customers’ confidence in us, which could result in the withdrawal of customer assets and loss of customers, or could cause us to fail to satisfy broker-dealer or other regulatory capital guidelines, which may result in immediate suspension of securities activities, regulatory prohibitions against certain business practices, increased regulatory inquiries and reporting requirements, increased costs, fines, penalties or other sanctions, including suspension or expulsion by the SEC, FINRA or other self-regulatory organizations (“SROs”) or state regulators, and could ultimately lead to the liquidation of our broker-dealers or other regulated entities. Factors which may adversely affect our liquidity position include temporary liquidity demands due to timing differences between brokerage transaction settlements and the availability of segregated cash balances, timing differences between digital asset transaction settlements between us and our digital asset market makers and between us and our digital asset customers, fluctuations in cash held in customer accounts, a significant increase in our margin lending activities, increased regulatory capital requirements, changes in regulatory guidance or interpretations, other regulatory changes or a loss of market or customer confidence resulting in unanticipated withdrawals of customer assets. We expect that we will continue to use our available cash to fund our lending activities and help scale our Financial Services segment. To supplement our cash resources, we may seek to enter into additional securitizations and whole loan sale agreements or increase the size of existing debt warehousing facilities, increase the size of, or replace, our revolving credit facility, grow deposits and pursue other potential options. If we are unable to adequately maintain our cash resources, we may delay non-essential capital expenditures, implement cost cutting procedures, delay or reduce future hiring, discontinue the pursuit of our strategic objectives and growth strategies or reduce our rate of future originations compared to the current level. There can be no assurance that we can obtain sufficient sources of external capital to support the growth of our business. Delays in doing so or failure to do so may require us to reduce loan originations or reduce our operations, which would harm our ability to pursue our business objectives as well as harm our business, operating results and financial condition.
We are unable to finance all of the receivables that we originate or other assets that we hold, and that illiquidity could result in a negative impact on our financial condition.
We operate a gain-on-sale origination model, the success of which is tied to our ability to finance the assets that we originate. Certain of our assets, however, are ineligible for sale to a whole loan buyer or securitization trust, or are ineligible for, or are subject to a lower advance rate under, warehouse funding, each of which has specific eligibility criteria for receivables it purchases or holds as collateral. Ineligible receivables include, among others, those in default or that are delinquent, receivables with defects in their origination or servicing, including fraud, or receivables generated under origination guidelines and credit policies that are no longer in effect. In addition, many of our warehouse funding sources contain excess concentration limits for loans in forbearance or with specific loan level characteristics such as time-to-maturity or loan type. Once these limits have been exceeded, the advance rate applied to those receivables becomes less advantageous to us. If we are unable to sell or reasonably fund these receivables, we are required to hold them on our consolidated balance sheet which, in sufficient volume, negatively impacts our financial condition.
In addition to the receivables described above, we also hold on our consolidated balance sheet certain risk retention assets with respect to which we have a reduced ability to receive financing. These risk retention assets include residuals from our securitization trusts that are either ineligible for transfer or are subject to European Union (“EU”) regulations. The illiquidity of these positions may negatively impact our financial condition.
SoFi Checking and Savings is a relatively new product that is expected to continue to provide us with an important source of cost-efficient funding and any failure to scale the product due to our limited experience or a competitive marketplace could have a negative impact on our business, operating results and financial condition.
We expect that SoFi Checking and Savings, a deposit account product that we commenced offering in the first quarter of 2022, will continue to provide us with an important source of deposits to use for cost-effective funding of loan originations and other activities. However, revenue growth for SoFi Checking and Savings is dependent on increasing the volume of members who open an account and on growing balances in those accounts. Although the product has so far performed above expectations, there is no guarantee account openings and the amount on deposit in those accounts will continue to grow. In addition, although we have begun investing in a number of initiatives to attract new SoFi Checking and Savings accountholders and capture a greater share of our members’ savings, including offering a competitive annual percentage yield on deposits, there can be no assurance that these investments in SoFi Checking and Savings to acquire members, provide differentiated features
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and services and spur usage of our deposit account product will be effective. Further, developing our service offerings and marketing SoFi Checking and Savings in additional customer acquisition channels could have higher costs than anticipated, and could adversely impact our results or dilute our brand. Finally, the SoFi Checking and Savings product faces competition from similar products offered by our competitors which may offer more attractive features, including a higher interest rate on deposits, which may impact the success of the product. In the event we are unable to sufficiently grow the SoFi Checking and Savings product, we may be required to find alternative, higher-cost funding for our lending and other activities, or we might not be able to originate an acceptable or sustainable volume of loans, either of which could have a negative impact on our business, operating results and financial condition. See “Fluctuations in interest rates could negatively affect the demand for our SoFi Checking and Savings products.”
SoFi Credit Card is a relatively new product with a limited performance history and any failure to accurately capture credit risk or to execute our funding strategy for it could have a negative impact on our business, operating results and financial condition.
SoFi Credit Card is a relatively new product and we have limited experience originating and administering it. We began originating credit card receivables in the third quarter of 2020 (and launched the product to a broader market in the fourth quarter of 2020). The performance of the SoFi Credit Card product is significantly dependent on the ability of the credit and fraud decisioning and scoring models we use to originate the product, which includes a variety of factors, to effectively prevent fraud, evaluate an applicant’s credit profile and likelihood of default. Despite establishing a defined risk appetite and leveraging third-party stress testing of product loss forecasts, there is no assurance that our credit criteria can accurately predict repayment and loss profiles. If our criteria do not accurately prevent fraud or reflect credit risk on the SoFi Credit Card product, greater than expected losses may result and our business, operating results, financial condition and prospects could be materially and adversely affected.
In addition, the success of the SoFi Credit Card product depends on our ability to execute on our funding strategy for the resulting credit card receivables. We established a debt warehouse to finance the credit card receivables in Spring 2021. We may establish a credit card receivable securitization program in the future. There is no guarantee, however, that we will be successful in establishing a securitization program for these assets. In the event we are unable to finance our credit card receivables, we may be required to hold those assets on our consolidated balance sheet or sell them for a loss, either of which could have a negative impact on our business, operating results and financial condition.
Regulatory, Tax and Other Legal Risks
We are subject to extensive, complex and evolving laws, rules and regulations, which are interpreted and enforced by various federal, state and local government authorities.
We are subject to various federal, state and local regulatory regimes. The principal policy objectives of these regulatory regimes are to protect borrowers, investors and other financial services customers and to prevent fraud, money laundering, and terrorist financing. Laws and regulations, among other things, impose licensing and qualifications requirements; require various disclosures and consents; mandate or prohibit certain terms and conditions for various financial products; prohibit discrimination based on certain prohibited bases; prohibit unfair, deceptive or abusive acts or practices; require us to submit to examinations by federal, state and local regulatory regimes; and require us to maintain various policies, procedures and internal controls. Monitoring and complying with all applicable laws and regulations can be difficult and costly. Failure to comply with any of these requirements may result in, among other things, enforcement action by governmental authorities, lawsuits, monetary damages, fines or monetary penalties, restitution or other payments to borrowers or investors, modifications to business practices, revocation of required licenses or registrations, voiding of loan contracts and reputational harm. See Part II, Item 1 “Legal Proceedings”.
Our Lending segment is highly regulated, and if we fail to comply with federal and state consumer protection laws, rules, regulations and guidance, our business could be adversely affected.
The CFPB, an agency which oversees compliance with and enforces federal consumer financial protection laws, has supervisory authority over the student and mortgage lending activity in which we engage. The CFPB has the authority to pursue enforcement actions against companies that offer or provide consumer financial products or services, including lenders and loan servicers that engage in unfair, deceptive or abusive acts or practices (“UDAAP”). The CFPB may also seek a range of other remedies, including rescission of contracts, refund of money, return of real property, restitution, disgorgement of profits or other compensation for unjust enrichment, damages, public notification of the violation and “conduct” restrictions (i.e., future limits on the target’s activities or functions). In addition, where a company has violated Title X of the Dodd Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) or CFPB regulations under Title X, the Dodd-Frank Act empowers state attorneys general and state regulators to bring certain civil actions.
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We hold lending licenses or similar authorizations in multiple states, each of which has the authority to supervise and examine our activities. As a licensed consumer lender, mortgage lender, loan broker, collection agency, money services business and loan servicer in certain states, we are subject to examinations by state agencies in those states. Similarly, we are subject to licensure requirements and regulations as an education loan servicer in multiple states. An administrative proceeding, litigation, investigation or regulatory proceeding relating to allegations or findings of the violation of such laws by us, any sub-servicer we engage, or our collection agents, could impair our ability to service and collect on our loans or could result in requirements that we pay damages, fines or penalties and/or cancel the balance or other amounts owing under one or more of our loans. There is no assurance that allegations of violations of the provisions of applicable federal or state consumer protection laws will not be asserted against us, any sub-servicers we engage or our collection agents or other prior owners of our loans in the future. To the extent it is determined that any of our loans was not originated in accordance with all applicable laws, we may be obligated to repurchase such loan from a whole loan buyer, securitization trust or warehouse facility.
We must comply with federal, state and local consumer protection laws including, among others, the federal and state UDAAP laws, the Federal Trade Commission Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act, the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act, the Secure and Fair Enforcement for Mortgage Licensing Act, the Fair Credit Reporting Act (“FCRA”), the Fair Debt Collection Practices Act, the Servicemembers Civil Relief Act, the Military Lending Act, the Electronic Fund Transfer Act, the Gramm-Leach-Bliley Act, the CARES Act and the Dodd-Frank Act. We must also comply with laws on advertising, as well as privacy laws, including the Telephone Consumer Protection Act (the “TCPA”), the Telemarketing Sales Rule, the CAN-SPAM Act, the Personal Information Protection and Electronic Documents Act, applicable laws and regulations of Hong Kong including the Personal Data (Privacy) Ordinance and the Personal Data (Privacy) (Amendment) Ordinance 2012 and the California Consumer Privacy Act (the “CCPA”). Privacy and data security concerns, data collection and transfer restrictions, contractual obligations and U.S. laws and regulations related to data privacy, security and protection could materially and adversely affect our business, financial condition and results of operations.
Compliance with applicable law is costly, and our failure to comply with applicable federal, state and local laws could lead to:
loss of our licenses and approvals to engage in our lending and servicing businesses;
damage to our reputation in the industry;
governmental investigations and enforcement actions;
administrative fines and penalties and litigation;
civil and criminal liability, including class action lawsuits;
inability to enforce loan agreements;
diminished ability to sell loans that we originate or purchase, requirements to sell such loans at a discount compared to other loans or repurchase or address indemnification claims from purchasers of such loans;
loss or restriction of warehouse facilities to fund loans;
inability to raise capital; and
inability to execute on our business strategy, including our growth plans.
For example, in the first quarter of 2019, we were subject to a consent order from the Federal Trade Commission (the “FTC Consent Order”), which resolved allegations that we misrepresented how much money student loan borrowers have saved or would save from financing their loans with us, in violation of the Federal Trade Commission Act. Under the consent order, we are prohibited from misrepresenting to consumers how much money they would save by using our products, unless the claims are backed up by reliable evidence. In August 2021, we settled charges with the SEC against SoFi Wealth for allegedly breaching its fiduciary duties to clients in connection with the investment of client assets in two ETFs sponsored by Social Finance in 2019. Without admitting or denying the SEC’s findings, SoFi Wealth agreed to a cease-and-desist order, a censure, a penalty of $300 thousand, and to perform certain undertakings.
While we have developed and monitor policies and procedures designed to assist in compliance with laws and regulations, no assurance can be given that our compliance policies and procedures will be effective and that we will not be subject to fines and penalties, including with respect to any alleged noncompliance with the FTC Consent Order. Ambiguities in applicable statutes and regulations may leave uncertainty with respect to permitted or restricted conduct and may make compliance with laws, and risk assessment decisions with respect to compliance with laws, difficult and uncertain. In addition, ambiguities make it difficult, in certain circumstances, to determine if, and how compliance violations may be cured. We may fail to comply with applicable statutes and regulations even if acting in good faith, or because governmental bodies or courts
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interpret existing laws or regulations in a more restrictive manner, which may lead to regulatory investigations, governmental enforcement actions or private causes of action with respect to our compliance. To resolve issues raised in examinations or other governmental actions, we may be required to take various corrective actions, including changing certain business practices, making refunds or taking other actions that could be financially or competitively detrimental to us. In some cases, regardless of fault, it may be less time-consuming or costly to settle these matters, which may require us to implement certain changes to our business practices, provide remediation to certain individuals or make a settlement payment to a given party or regulatory body. There is no assurance that any future settlements will not have a material adverse effect on our business.
We hold state licenses that result in substantial compliance costs, and our business would be adversely affected if our licenses are impaired as a result of noncompliance with those requirements.
We currently hold state licenses in connection with our lending activities, our student loan servicing activities, our securities business as well as our money services business activities. Although maintaining state licenses for our lending and servicing activities may become unnecessary as we transition certain of our products to SoFi Bank, for the immediate future, for as long as SoFi Lending Corp. originates or purchases loans, we must comply with certain state licensing requirements and varying compliance requirements in all the states in which we operate and the District of Columbia. Changes in licensing laws may result in increased disclosure requirements, increased fees, or may impose other conditions to licensing that we or our personnel are unable to meet. In most states in which we operate, a regulatory agency or agencies regulate and enforce laws relating to loan servicers, brokers, and originators, collection agencies, and money services businesses. We are subject to periodic examinations by state and other regulators in the jurisdictions in which we conduct business, which can result in increases in our administrative costs and refunds to borrowers of certain fees earned by us, and we may be required to pay substantial penalties imposed by those regulators due to compliance errors, or we may lose our license or our ability to do business in the jurisdiction otherwise may be impaired. Fines and penalties incurred in one jurisdiction may cause investigations or other actions by regulators in other jurisdictions.
We may not be able to maintain all currently required licenses and permits. If we change or expand our business activities, we may be required to obtain additional licenses before we can engage in those activities. If we apply for a new license, a regulator may determine that we were required to do so at an earlier point in time, and as a result, may impose penalties or refuse to issue the license, which could require us to modify or limit our activities in the relevant state. For example, in 2019, we applied, through a subsidiary, for a Pennsylvania Mortgage Servicer license. The Commonwealth of Pennsylvania, acting through the Department of Banking and Securities, issued a consent agreement and order, ordering us to pay a $110 thousand fine for engaging in the home loan servicing activity prior to obtaining the license.
States may also expand or otherwise modify their current regulations and if such states so act, we may not be able to comply with such updated regulations or maintain all requisite licenses and permits in such states or our costs of compliance with and maintenance of such licenses or permits may materially increase. For example, California, Colorado and Maine have implemented additional regulations related to student loan servicers which impose additional registration, reporting and disclosure requirements and which, if applicable to us, may increase our costs of originating and servicing loans in those states.
In addition, the states that currently do not provide extensive regulation of our business may later choose to do so, and if such states so act, we may not be able to obtain or maintain all requisite licenses and permits, which could require us to modify or limit our activities in the relevant state or states. The failure to satisfy those and other regulatory requirements could result in a default under our warehouse facilities, other financial arrangements and/or servicing agreements and thereby have a material adverse effect on our business, financial condition and results of operations.
As a bank holding company, we are subject to extensive supervision and regulation, including the Dodd-Frank Act and its related regulations, which are subject to change and could involve material costs or affect operations.
The Dodd-Frank Act effected significant changes to U.S. financial regulations and required rulemaking by U.S. financial regulators including adding a new Section 13 to the Bank Holding Company Act known as the Volcker Rule. The Volcker Rule generally restricts certain banking entities (such as SoFi and Social Finance) from engaging in proprietary trading activities and from having an ownership interest in or sponsoring any private equity funds or hedge funds (or certain other private issuing entities). The current activities of SoFi and Social Finance have not been and are not expected to be materially affected by the Volcker Rule. Nevertheless, we cannot predict whether, or in what form, any other proposed regulations or statutes or changes to implementing regulations will be adopted or the extent to which our business operations may be affected by any new regulation or statute. Such changes could subject our business to additional compliance burden, costs, and possibly limit the types of financial services and products we may offer.
We are also subject to the requirements in Sections 23A and 23B of the Federal Reserve Act and the Federal Reserve Board’s implementing Regulation W, which regulate loans, extensions of credit, purchases of assets, and certain other
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transactions between an insured depository institution (such as SoFi Bank) and its affiliates. The statute and regulation require us to impose certain quantitative limits, collateral requirements and other restrictions on “covered transactions” between SoFi Bank and its affiliates and require all transactions be on “market terms” and conditions consistent with safe and sound banking practices.
Our compliance and risk management policies and procedures as a regulated financial services company may not be fully effective in identifying or mitigating compliance and risk exposure in all market environments or against all types of risk.
As a financial services company operating in the securities industry, among others, our business exposes us to a number of heightened risks. We have devoted significant resources to develop our compliance and risk management policies and procedures and will continue to do so, but there can be no assurance these are sufficient, especially as our business is rapidly growing and evolving. Nonetheless, our limited operating history in many of the products we offer, our evolving business and our rapid growth make it difficult to predict all of the risks and challenges we may encounter and may increase the risk that our policies and procedures that serve to identify, monitor and manage compliance risks may not be fully effective in mitigating our exposure in all market environments or against all types of risk. Further, some controls are manual and are subject to inherent limitations and errors in oversight. This could cause our compliance and other risk management strategies to be ineffective. Other compliance and risk management methods depend upon the evaluation of information regarding markets, customers, catastrophe occurrence or other matters that are publicly available or otherwise accessible to us, which may not always be accurate, complete, up-to-date or properly evaluated. Insurance and other traditional risk-shifting tools may be held by or available to us in order to manage certain exposures, but they are subject to terms such as deductibles, coinsurance, limits and policy exclusions, as well as risk of counterparty denial of coverage, default or insolvency. Any failure to maintain effective compliance and other risk management strategies could have an adverse effect on our business, financial condition and results of operations. We are also exposed to heightened regulatory risk because our business is subject to extensive regulation and oversight in a variety of areas, and such regulations are subject to evolving interpretations and application and it can be difficult to predict how they may be applied to our business, particularly as we introduce new products and services and expand into new jurisdictions. Additionally, the regulatory landscape involving digital assets is constantly evolving and SoFi Digital Assets may be subject to loss of revenue, fines, penalties or loss of regulatory licenses if the SEC or any other regulators issue new regulations or interpretive guidance related to digital assets that prohibit any of our current business practices. Also, due to market volatility, it is difficult to predict how much capital we will need in the future to meet net capital requirements. Any perceived or actual breach of laws and regulations could negatively impact our business, financial condition or results of operations. It is possible that these laws and regulations could be interpreted or applied in a manner that would prohibit, alter or impair our existing or planned products and services.
We may become subject to enforcement actions or litigation as a result of our failure to comply with laws and regulations, even though noncompliance was inadvertent or unintentional.
We maintain systems and procedures designed to ensure that we comply with applicable laws and regulations; however, some legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though there were systems and procedures designed to ensure compliance in place at the time.
For example, we engage in outbound telephone and text communications with consumers, and accordingly must comply with a number of federal and state statutes and regulations that govern said communications and the use of automatic telephone dialing systems (“ATDS”), and artificial or pre-recorded voice, including the TCPA and Telemarketing Sales Rules. The U.S. Federal Communications Commission (the “FCC”), and the FTC have responsibility for regulating various aspects of some of these laws. Among other requirements, the TCPA requires us to obtain prior express written consent for certain telemarketing calls and to adhere to “do-not-call” registry requirements which, in part, mandate we maintain and regularly update lists of consumers who have chosen not to be called and restrict calls to consumers who are on the national do-not-call list. Florida and other states have mini-TCPA and other similar consumer protection laws regulating telemarketing directed to their residents. These federal and state laws limit our ability to communicate with consumers and reduce the effectiveness of our marketing programs. As currently construed, the TCPA does not distinguish between voice and data, and, as such, SMS/MMS messages are also “calls” for the purpose of TCPA obligations and restrictions.
For violations of the TCPA, the law provides for a private right of action under which a plaintiff may recover monetary damages of $500 for each call or text made in violation of the prohibitions on certain calls made using an “artificial or pre-recorded voice” or an ATDS and certain calls made to numbers properly registered on the federal do not call list. A court may treble the $500 amount upon a finding of a “willful or knowing” violation. There is no statutory cap on maximum aggregate exposure (although some courts have applied in TCPA class actions constitutional limits on excessive penalties). An action may be brought by the FCC, a state attorney general, an individual, or a class of individuals. As with the TCPA, Florida’s mini-TCPA restricts certain calls and calls and texts made using an automated system to Florida residents without prior consent,
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allows a plaintiff to obtain $500 for each call or text made in violation of its prohibitions, and permits a court to treble the $500 amount for willful or knowing violations of the statute. Like other companies that rely on telephone and text communications, we may be subject to putative class action suits alleging violations of the TCPA, Florida mini-TCPA or other similar state laws. If in the future we are found to have violated the TCPA, the Florida mini-TCPA or another federal or state law regulating telemarketing, the amount of damages and potential liability could be extensive and adversely impact our business. Accordingly, were such a class certified or if we are unable to successfully defend such a suit, then the damages could have a material adverse effect on our results of operations and financial condition.
Changes in consumer finance and other applicable laws and regulations, as well as changes in government enforcement policies and priorities, may negatively impact the management of our business, results of operations, ability to offer certain products or the terms and conditions upon which they are offered, and ability to compete.
Consumer finance regulation is constantly changing, and new laws or regulations, or new interpretations of existing laws or regulations, could have a materially adverse impact on our ability to operate as currently intended, and cause us to incur significant expense in order to ensure compliance. Federal and state financial services regulators are also enforcing existing laws, regulations, and rules aggressively and enhancing their supervisory expectations regarding the management of legal and regulatory compliance risks. These regulatory changes and uncertainties make our business planning more difficult and could result in changes to our business model and potentially adversely impact our results of operations. As to the parts of our business that operate as a non-bank lender, we are subject to state licensing and usury laws. Furthermore, to the extent applicable, these laws can impose specific statutory liabilities upon creditors who fail to comply with their provisions and may affect the enforceability of a loan. If the application of consumer protection laws were to cause our loans, or any of the terms of our loans, to be unenforceable against the relevant borrowers, our business will be materially adversely affected. Even if we seek to comply with licensing and other requirements that we believe may be applicable to us, if we are found to not have complied with applicable laws, we could lose one or more of our licenses or authorizations or face other sanctions or penalties or be required to obtain a license in one or more such jurisdictions, which may have an adverse effect on our business.
Proposals to change the statutes affecting financial services companies are frequently introduced in Congress and state legislatures that, if enacted, may affect their operating environment in substantial and unpredictable ways. In addition, numerous federal and state regulators have the authority to promulgate or change regulations that could have a similar effect on our operating environment. We cannot determine with any degree of certainty whether any such legislative or regulatory proposals will be enacted and, if enacted, the ultimate impact that any such potential legislation or implementing regulations, or any such potential regulatory actions by federal or state regulators, would have upon our business.
New laws, regulations, policy or changes in enforcement of existing laws or regulations applicable to our business, or reexamination of current practices, could adversely impact our profitability, limit our ability to continue existing or pursue new business activities, require us to change certain of our business practices, affect retention of key personnel, or expose us to additional costs (including increased compliance costs and/or customer remediation). These changes also may require us to invest significant resources, and devote significant management attention, to make any necessary changes and could adversely affect our business.
We are subject to the risk that regulatory or enforcement agencies and/or consumer advocacy groups may assert that our business practices may violate certain rules, laws and regulations, including anti-discrimination statutes.
Anti-discrimination statutes, such as the Fair Housing Act and the Equal Credit Opportunity Act and state law equivalents, prohibit creditors from discriminating against loan applicants and borrowers based on certain characteristics, such as race, religion and national origin. Various federal regulatory and enforcement departments and agencies, including the Department of Justice and CFPB, take the position that these laws apply not only to intentional discrimination, but also to facially neutral practices that have a disparate impact on a group that shares a characteristic that a creditor may not consider in making credit decisions. State and federal regulators, as well as consumer advocacy groups and plaintiffs’ attorneys, are focusing greater attention on “disparate impact” claims. Similarly, these regulatory agencies and litigants could take the position that the geographical footprint within which we conduct lending activity or the manner in which we advertise loans, disproportionately excludes potential borrowers belonging to a protected class, and constitutes unlawful “redlining”. In addition to reputational harm, violations of the Equal Credit Opportunity Act and the Fair Housing Act can result in actual damages, punitive damages, injunctive or equitable relief, attorneys’ fees and civil money penalties.
Our Financial Services segment is subject to the regulatory framework applicable to investment managers and broker-dealers, including regulation by the SEC and FINRA.
We offer investment management services through SoFi Wealth LLC, an internet based investment adviser, and SoFi Capital Advisors, LLC, which sponsors private investment funds that invest in asset-backed securitizations. Both SoFi Wealth
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LLC and SoFi Capital Advisors LLC are registered as investment advisers under the Investment Advisers Act of 1940, as amended (the “Advisers Act”), and are subject to regulation by the SEC. SoFi Securities is an affiliated registered broker-dealer and FINRA member. We offer cash management accounts, which are brokerage products, through SoFi Securities.
The investment advisers are subject to the anti-fraud provisions of the Advisers Act and to fiduciary duties derived from these provisions, which apply to our relationships with our members who are advisory clients, as well as the funds we manage. These provisions and duties impose restrictions and obligations on us with respect to our dealings with our members, fund investors and our investments, including for example restrictions on transactions with our affiliates. Our investment advisers have in the past and will in the future be subject to periodic SEC examinations. Our investment advisers are also subject to other requirements under the Advisers Act and related regulations. These additional requirements relate to matters including maintaining effective and comprehensive compliance programs, record-keeping and reporting and disclosure requirements. The Advisers Act generally grants the SEC broad administrative powers, including the power to limit or restrict an investment adviser from conducting advisory activities in the event it fails to comply with federal securities laws. Additional sanctions that may be imposed for failure to comply with applicable requirements include the prohibition of individuals from associating with an investment adviser, the revocation of registrations and other censures and fines. Even if an investigation or proceeding did not result in a sanction or the sanction imposed against us or our personnel by a regulator was small in monetary amount, the adverse publicity relating to the investigation, proceeding or imposition of these sanctions could harm our reputation and cause us to lose existing members or fail to gain new members. See Part II, Item 1 “Legal Proceedings”.
Our subsidiary, SoFi Securities, is an affiliated registered broker-dealer and FINRA member. The securities industry is highly regulated, including under federal, state and other applicable laws, rules and regulations, and we may be adversely affected by regulatory changes related to suitability of financial products, supervision, sales practices, advertising, application of fiduciary standards, best execution and market structure, any of which could limit our business and damage our reputation. FINRA has adopted extensive regulatory requirements relating to sales practices, advertising, registration of personnel, compliance and supervision, and compensation and disclosure, to which SoFi Securities and its personnel are subject. FINRA and the SEC also have the authority to conduct periodic examinations of SoFi Securities, and may also conduct administrative proceedings. Additionally, material expansions of the business in which SoFi Securities engages are subject to approval by FINRA. This could delay, or even prevent, the firm’s ability to expand its securities and brokerage offerings in the future.
From time to time, SoFi Securities and SoFi Wealth may be threatened with or named as a defendant in lawsuits, arbitrations and administrative claims. The firm is also subject to periodic regulatory examinations and inspections by regulators (including the SEC and FINRA). Compliance and trading problems or other deficiencies or weaknesses that are reported to regulators, such as the SEC and FINRA, by dissatisfied customers or others, or that are identified by regulators themselves are investigated by such regulators, and may, if pursued, result in formal claims being filed against SoFi Securities and SoFi Wealth by customers or disciplinary action being taken by regulators against the firm or its employees. Our failure to comply with applicable laws or regulations or our own policies and procedures could result in fines, litigation, suspensions of personnel or other sanctions, which could have a material effect on our overall financial results. For example, in August 2021, we settled charges with the SEC against SoFi Wealth for allegedly breaching its fiduciary duties to clients in connection with the investment of client assets in two ETFs sponsored by Social Finance by agreeing to a cease-and-desist order, a censure, a penalty of $300 thousand, and to perform certain undertakings. Even if a sanction imposed against us or our personnel is small in monetary amount, the adverse publicity arising from the imposition of sanctions against us by regulators could harm our reputation and our brand and lead to material legal, regulatory and financial exposure (including fines and other penalties), cause us to lose existing members or fail to gain new members. In addition, in the normal course of business, SoFi Securities and SoFi Wealth discuss matters raised by its regulators during regulatory examinations or otherwise upon their inquiry. These matters could result in censures, fines, penalties or other sanctions.
Maintaining the required level and composition of capital may impact our ability to support business activities, meet evolving regulatory requirements and distribute capital to shareholders.
As a bank holding company, we are subject to U.S. regulatory capital and liquidity rules and requirements. These rules, among other things, establish minimum requirements to qualify as a well-capitalized institution. If we fail to maintain our status as well capitalized under the applicable regulatory capital rules, the Federal Reserve will require us to agree to a remediation plan to bring SoFi Bank back to well-capitalized status, during which restrictions may be imposed on our activities. If we were to fail to enter into or comply with such an agreement, the Federal Reserve may impose more severe restrictions on our activities, including requiring us to cease and desist certain otherwise permissible activities.
The global Basel III capital framework for financial institutions continues to be refined and enhanced by the Basel Committee and international regulatory authorities. These rules are complex and evolving, and may require additional regulatory capital and liquidity, as well as impose additional operational and compliance costs. At this time, how the revisions will be applied in the United States is not clear or predictable. Changes to and compliance with the regulatory capital and
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liquidity requirements may impact our operations by requiring us to liquidate assets, increase borrowings, issue additional equity or other securities, cease or alter certain operations or hold highly liquid assets, which may adversely affect our results of operations.
Evolving laws and government regulations could adversely affect our Financial Services segment.
Governmental regulation of global financial markets and financial institutions is pervasive and continuously evolving. This includes regulation of investment managers and activities through the implementation of compliance, risk management and anti-money laundering procedures; restrictions on specific types of investments and the provision and use of leverage; capital requirements; regulations governing digital assets; limitations on compensation to managers; books and records, reporting and disclosure requirements; and new or increased regulation of the payments industry such as caps on interchange reimbursement fees and increased scrutiny of routing practices. The effects on us of future regulation, or of changes in the interpretation and enforcement of existing regulation, could have an adverse effect on our investment strategies or our business model. Policy changes and regulatory reform by the U.S. federal government may create regulatory uncertainty for our members’ portfolios and our investment strategies and adversely affect our profitability.
Our business and reputation may be harmed by changes in business, economic or political conditions that impact global financial markets or by a systemic market event.
As a financial services company, our business, results of operations and reputation are directly affected by elements beyond our control, such as economic and political conditions, including rising interest rates, inflation, changes in the volatility in financial markets (including volatility as a result of the COVID-19 pandemic and ongoing war in Ukraine), significant increases in the volatility or trading volume of particular securities, broad trends in business and finance, changes in the volume of securities trading generally, changes in the markets in which such transactions occur and changes in how such transactions are processed. These elements can arise suddenly and the full impact of such conditions can remain uncertain. A prolonged weakness in equity markets, such as a slowdown which causes a reduction in trading volume in or valuation of securities, derivatives or digital assets markets, may result in reduced revenues and would have an adverse effect on our business, financial condition and results of operations. Significant downturns in the securities markets or in general economic and political conditions may also cause individuals to be reluctant to make their own investment decisions and thus decrease the demand for our products and services and could also result in our customers reducing their engagement with our platform. Conversely, significant upturns in the securities markets or in general economic and political conditions may cause individuals to be less proactive in seeking ways to improve the returns on their trading or investment decisions and, thus, decrease the demand for our products and services. Any of these changes could cause our future performance to be uncertain or unpredictable, and could have an adverse effect on our business, financial condition and results of operations.
In addition, a prolonged weakness in the U.S. equity markets or a general extended economic downturn could cause our customers to incur losses, which in turn could cause our brand and reputation to suffer. If our reputation is harmed, the willingness of our existing customers and potential new customers to do business with us could be negatively impacted, which would adversely affect our business, financial condition and results of operations.
The regulatory regime governing blockchain technologies and digital assets is uncertain, and new regulations or policies may alter our business practices with respect to digital assets.
We currently offer virtual currency and digital asset-related trading services through a subsidiary that is licensed and registered with various governmental authorities as a money service business, money transmitter, virtual currency business or the equivalent. Although many regulators have provided some guidance, regulation of digital assets based on or incorporating blockchain, such as digital assets and digital asset exchanges, remains uncertain and will continue to evolve. Further, regulation varies significantly among international, federal, state and local jurisdictions. As blockchain networks and blockchain assets have grown in popularity and in market size, federal and state agencies are increasingly taking interest in, and in certain cases regulating, their use and operation. For example, SoFi Bank’s activities with respect to digital assets may be restricted. The conditional approval of the bank charter by the OCC was conditioned on SoFi Bank not engaging in any crypto-related activities or services unless it has received a prior written determination of no supervisory objection from the OCC. In addition, in connection with our approval as a bank holding company, the Federal Reserve determined that certain activities of SoFi Digital Assets, LLC in providing members with the ability to buy or sell various digital currencies through SoFi Digital Assets, LLC's omnibus account with a third-party custodian is not a permissible activity under the Bank Holding Company Act and Regulation Y. However, under Section 4 of the Bank Holding Company Act, the Federal Reserve has permitted us to continue our current digital assets related offering for a two-year conformance period from the date we became a bank holding company, with the possibility for three one-year extensions, provided that we do not expand our impermissible activities, except as authorized by the Bank Holding Company Act and Regulation Y, or increase our established risk limits for total customer digital assets maintained in wallets that are accessible online, referred to as “hot wallets”, or held on balance sheet. Treatment of
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virtual currencies continues to evolve under federal and state law. Many U.S. regulators, including the SEC, the Financial Crimes Enforcement Network (“FinCEN”), the Commodity Futures Trading Commission, (the “CFTC”), the Internal Revenue Service (the “IRS”), and state regulators including the New York State Department of Financial Services (the “NYSDFS”), have made official pronouncements, pursued cases against businesses in the digital assets space or issued guidance or rules regarding the treatment of Bitcoin and other digital currencies. The IRS released guidance treating virtual currency as property that is not currency for U.S. federal income tax purposes, although there is no indication yet whether other courts or federal or state regulators will follow this classification. Both federal and state agencies have instituted enforcement actions against those violating their interpretation of existing laws. Other U.S. and many state agencies have offered little official guidance and issued no definitive rules regarding the treatment of digital assets. The CFTC has publicly taken the position that certain virtual currencies, which term includes digital assets, are commodities. To the extent that Bitcoin or any other digital asset is deemed to fall within the definition of a “commodity interest” under the Commodity Exchange Act (the “CEA”) or if proposed legislation is passed which classifies Bitcoin and other digital assets as a commodity, we may be subject to additional regulation under the CEA and CFTC regulations.
The prices of digital assets have been in the past and may continue to be highly volatile, including as a result of various associated risks and uncertainties in future regulation of digital assets and blockchain technologies. Following recent unstable market conditions, certain digital asset lenders and platforms have frozen or limited withdrawals and other such lenders and platforms may, in the future, need to or be required to freeze or limit withdrawals or may become insolvent and cease operations entirely. The effects of these actions or insolvencies may cause broader effects through the digital asset markets, potentially increasing price volatility. The prevalence of digital assets is a relatively recent trend, and we do not know, or may be unable to prepare for, other market-impacting events that could cause increased volatility or a prolonged periods of price depression.
Foreign, federal, state and local regulators revisit and update their laws and policies, and can be expected to continue to do so in the future. Changes in this regulatory environment, including changing interpretations and the implementation of new or varying regulatory requirements by the government or new legislation, may impose significant costs or restrictions on our ability to conduct business, significantly affect or change the manner in which we currently conduct some aspects of our business or impact our business in unforeseeable ways. Regulatory guidance around issues like the security status of digital assets has been unclear, and regulatory action in this area could further add to this uncertainty. On July 21, 2022, the SEC announced insider trading charges against individuals transacting in digital assets and, as part of the complaint, the SEC alleged certain digital assets were securities. If the SEC alleges that any assets we offer are securities, we could face potential regulatory action. If we need to limit the types of digital assets we offer, our business or revenue may suffer. If we are unable to successfully comply with new regulation, we may face regulatory action or penalties.
States may require licenses that apply to blockchain technologies and digital assets.
In the case of virtual currencies, state regulators such as the NYSDFS have created regulatory frameworks. For example, in July 2014, the NYSDFS proposed the first U.S. regulatory framework for licensing participants in virtual currency business activity. The regulations, known as the “BitLicense”, are intended to focus on consumer protection. The NYSDFS issued its final BitLicense regulatory framework in June 2015. The BitLicense regulates the conduct of businesses that are involved in virtual currencies in New York or with New York customers and prohibits any person or entity involved in such activity from conducting such activities without a license. SoFi Digital Assets, LLC currently holds a BitLicense.
Other states may adopt similar statutes and regulations which will require us to obtain a license to conduct digital asset activities. In July 2020, Louisiana adopted the Virtual Currency Business Act, which requires operators of virtual currency businesses to obtain a virtual currency license in order to conduct business in Louisiana, and in December 2021, the Louisiana Office of Financial Institutions issued guidance establishing how it will license and regulate virtual currency businesses under the act. Other states, such as Florida and Texas, have published guidance on how their existing regulatory regimes governing money transmitters apply to virtual currencies. Some states, such as New Hampshire, North Carolina and Washington, have amended their state’s statutes to include virtual currencies into existing licensing regimes, while others have interpreted their existing statutes as requiring a money transmitter license to conduct certain virtual currency business activities. SoFi Digital Assets, LLC is licensed as a money transmitter or the equivalent in a majority of states and the District of Columbia, but may be required to obtain additional licenses in light of evolving regulation of virtual currency businesses.
It is likely that, as blockchain technologies and the use of virtual currencies continues to grow, additional states will take steps to monitor the developing industry and perhaps require us to obtain additional licenses in connection with our virtual currency activity.
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There are financial and third party risks associated with using a custodian to store cryptocurrency offerings.
Cryptocurrency is a new and emerging asset class and there are financial and third party risks related to our digital assets offerings, such as inappropriate access to or theft or destruction of digital assets held by our custodians, insufficient insurance coverage by the custodians to reimburse us for all such losses, the custodian’s failure to maintain effective controls over the custody and settlement services provided to us, the custodian’s inability to purchase or liquidate digital assets holdings, and defaults on financial or performance obligations by counterparty financial institutions. The realization of any one or combination of these risks could materially and adversely affect our financial performance and significantly harm our business.
The obligations associated with our custodial arrangements, including to take measures to safeguard digital assets, involve unique risks and uncertainties. While other types of assets held in a similar manner have been deemed not to be part of the asset custodian’s bankruptcy estate under various regulatory regimes, bankruptcy courts have not yet considered the appropriate treatment of custodial holdings of digital assets. We hold our members’ digital assets through two third-party custodians. Although we intend to structure our arrangements with third-party custodians in a manner that would not deem the assets to be the property of the custodian, there is no guarantee that a court would not consider such assets as part of the custodian’s bankruptcy estate. As there is a lack of legal precedent in this area and as the outcome of any claim could be very fact-dependent, such an event could delay or preclude the return of digital assets to our members. These and other risks could adversely impact our digital assets product offering, our reputation and harm our business.
Failure to comply with anti-money laundering, economic and trade sanctions regulations, and similar laws could subject us to penalties and other adverse consequences.
Various laws and regulations in the United States and abroad, such as the Bank Secrecy Act, the Dodd-Frank Act, the USA PATRIOT Act, and the Credit Card Accountability Responsibility and Disclosure Act, impose certain anti-money laundering requirements on companies that are financial institutions or that provide financial products and services. Under these laws and regulations, financial institutions are broadly defined to include money services businesses such as money transmitters. In 2013, FinCEN issued guidance regarding the applicability of the Bank Secrecy Act to administrators and exchangers of convertible virtual currency, clarifying that they are money service businesses, and more specifically, money transmitters. The Bank Secrecy Act requires money services businesses (“MSBs”) to develop and implement risk-based anti-money laundering programs, report large cash transactions and suspicious activity, and maintain transaction records, among other requirements. State regulators may impose similar requirements on licensed money transmitters. In addition, our contracts with financial institution partners and other third parties may contractually require us to maintain an anti-money laundering program. Our subsidiary, SoFi Digital Assets, LLC, is registered with FinCEN as an MSB. Registration as an MSB subjects us to the regulatory and supervisory jurisdiction of FinCEN and the IRS, the anti-money laundering provisions of the Bank Secrecy Act and its implementing regulations applicable to MSBs.
We are also subject to economic and trade sanctions programs administered by Office of Foreign Assets Control of the U.S. Department of Treasury, which prohibit or restrict transactions to or from or dealings with specified countries, their governments, and in certain circumstances, their nationals, and with individuals and entities that are specially-designated nationals of those countries, narcotics traffickers, terrorists or terrorist organizations, and other sanctioned persons and entities.
Our failure to comply with anti-money laundering, economic and trade sanctions regulations, and similar laws could subject us to substantial civil and criminal penalties, or result in the loss or restriction of our MSB or broker-dealer registrations and state licenses, or liability under our contracts with third parties, which may significantly affect our ability to conduct some aspects of our business. Changes in this regulatory environment, including changing interpretations and the implementation of new or varying regulatory requirements by the government, may significantly affect or change the manner in which we currently conduct some aspects of our business.
We are subject to anti-corruption, anti-bribery and similar laws, and noncompliance with such laws can subject us to significant adverse consequences, including criminal or civil liability and harm our business.
We are subject to the Foreign Corrupt Practices Act, U.S. domestic bribery laws and other U.S. and foreign anti-corruption laws. Anti-corruption and anti-bribery laws have been enforced aggressively in recent years and are interpreted broadly to generally prohibit companies, their employees and their third-party intermediaries from authorizing, offering or providing, directly or indirectly, improper payments or benefits to recipients in the public sector. These laws also require that we keep accurate books and records and maintain internal controls and compliance procedures designed to prevent any such actions. Although our operations are currently concentrated in the United States, as we increase our international cross-border business and expand operations abroad, we have engaged and may further engage with business partners and third-party intermediaries to market our services and to obtain necessary permits, licenses and other regulatory approvals. In addition, we or our third-party intermediaries may have direct or indirect interactions with officials and employees of government agencies
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or state-owned or affiliated entities. We can be held liable for the corrupt or other illegal activities of these third-party intermediaries, our employees, representatives, contractors, partners, and agents, even if we do not explicitly authorize such activities. The failure to comply with any such laws could subject us to criminal or civil liability, cause us significant reputational harm and have an adverse effect on our business, financial condition and results of operations.
We conduct our brokerage and other business operations through subsidiaries and may in the future rely on dividends from our subsidiaries for a substantial amount of our cash flows.
We may in the future depend on dividends, distributions and other payments from our subsidiaries to fund payments on our obligations, including any debt obligations we may incur. Regulatory and other legal restrictions may limit our ability to transfer funds to or from certain subsidiaries, including SoFi Securities and SoFi Bank. In addition, certain of our subsidiaries are subject to laws and regulations that authorize regulatory bodies to block or reduce the flow of funds to us, or that prohibit such transfers altogether in certain circumstances. These laws and regulations may hinder our ability to access funds that we may need to make payments on our obligations, including any debt obligations we may incur and otherwise conduct our business by, among other things, reducing our liquidity in the form of corporate cash. In addition to negatively affecting our business, a significant decrease in our liquidity could also reduce investor confidence in us. Certain rules and regulations of the SEC and FINRA may limit the extent to which our broker-dealer subsidiaries may distribute capital to us. For example, under FINRA rules applicable to SoFi Securities, a dividend in excess of 10% of a member firm’s excess net capital may not be paid without FINRA’s prior written approval. Compliance with these rules may impede our ability to receive dividends, distributions and other payments from SoFi Securities.
We have in the past, continue to be, and may in the future be subject to inquiries, exams, pending investigations, or enforcement matters.
The financial services industry is subject to extensive regulation under federal, state, and applicable international laws. From time to time, we have been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, consumer financial services and other matters. We are also subject to periodic regulatory examinations and inspections. Compliance and trading problems or other deficiencies or weaknesses that are reported to regulators, such as the SEC, FINRA, the CFPB, or state regulators, by dissatisfied customers or others, or that are identified by regulators themselves, are investigated by such regulators, and may, if pursued, result in formal claims being filed against us by customers or disciplinary action being taken against us or our employees by regulators or enforcement agencies. To resolve issues raised in examinations or other governmental actions, we may be required to take various corrective actions, including changing certain business practices, making refunds or taking other actions that could be financially or competitively detrimental to us. We expect to continue to incur costs to comply with governmental regulations. Any such claims or disciplinary actions that are decided against us could have a material impact on our financial results.
Recent statements by lawmakers, regulators and other public officials have signaled an increased focus on new or additional regulations that could impact our business and require us to make significant changes to our business model and practices, and could result in significant costs to our business or loss of current revenue streams.
Various lawmakers, regulators and other public officials have recently made statements about our business practices in which we and other broker-dealers engage, including SoFi Securities, and signaled an increased focus on new or additional laws or regulations that, if acted upon, could impact our business. On October 5, 2021, for example, SEC Chair Gensler, speaking before the U.S. House of Representatives Committee on Financial Services, reiterated his view that payment for order flow (“PFOF”) and exchange rebates may present a number of conflicts of interest. This follows the Spring 2021 House Committee on Financial Services hearings on the events surrounding the January 2021 market volatility and disruptions surrounding GameStop and other “meme” stocks at which various members of Congress expressed their concerns about various market practices, PFOF” and options trading. Gary Gensler previously instructed the staff of the SEC to study, and in some cases make rulemaking recommendations to the SEC regarding, a variety of market issues and practices, including PFOF, so-called gamification, and whether broker-dealers are adequately disclosing their policies and procedures around potential trading restrictions; whether margin requirements and other payment requirements are sufficient; and whether broker-dealers have appropriate tools to manage their liquidity and risk. On October 14, 2021, the SEC issued the “Staff Report on Equity and Options Market Structure Conditions in Early 2021.” In its report, the SEC concluded that “consideration should be given to whether game-like features and celebratory animations that are likely intended to create positive feedback from trading lead investors to trade more than they would otherwise,” and that “payment for order flow and the incentives it creates may cause broker-dealers to find novel ways to increase customer trading, including through the use of digital engagement practices.” In addition, on August 27, 2021, the SEC issued a request for information and comments on broker-dealer and investment adviser digital engagement practices (“DEPs”), related tools and methods, regulatory considerations, and potential approaches. In its request, the SEC noted that certain competition practices, such as PFOF, in combination with zero commissions, create incentives for firms to use DEPs to encourage frequent trading, and that these incentives may not be transparent to retail
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investors. The SEC noted that DEPs can potentially harm retail investors if they prompt them to engage in trading activities that may not be consistent with their investment goals or risk tolerance. Previously, on May 6, 2021, in testimony to the House Committee on Financial Services, Chair Gensler also discussed the use of mobile app features such as rewards, bonuses, push notifications and other prompts. Chair Gensler suggested that such prompts could promote behavior that is not in the interest of the customer, such as excessive trading and advised that he had directed the SEC staff to consider whether expanded enforcement mechanisms are necessary. Additionally, on June 9, 2021, Chair Gensler remarked at a public conference that he had instructed the SEC staff to make recommendations for the SEC’s consideration on best execution, Regulation National Market System, PFOF (both on-exchange and off-exchange), minimum pricing increments and the National Best Bid and Offer. The regulatory agenda published by the SEC on October 4, 2021, identified that the SEC would be considering proposing rules in the next year to modernize equity market structure, including possible new rules on PFOF, best execution (amendments to Rule 605), market concentration and certain other practices. A previous agenda also indicated that the SEC might be considering potential rules related to gamification, behavioral prompts, predictive analytics and differential marketing (although it is unclear if this will materialize).
In addition, on March 18, 2021, FINRA issued a regulatory notice reminding member firms of their obligations with respect to maintaining margin requirements, customer order handling and effectively managing liquidity, with a particular focus on best execution practices and the need for member firms to make “meaningful disclosures” to inform customers of a firm’s order handling procedures during extreme market conditions. Further, at a public conference on May 19, 2021, FINRA indicated an intention to solicit public feedback, such as through notices or surveys, regarding so-called gamification in order to determine whether to adopt additional guidance or additional rules in that regard. Also, on June 23, 2021, FINRA issued a regulatory notice reminding member firms of the requirement that customer order flow be directed to markets providing the “most beneficial terms for their customers” and indicated that member firms may not negotiate the terms of order routing arrangements in a manner that reduces price improvement opportunities that would otherwise be available to those customers in the absence of PFOF.
To the extent that the SEC, FINRA or other regulatory authorities or legislative bodies adopt additional regulations or legislation in respect of any of these areas or relating to any other aspect of our business, we could face a heightened risk of potential regulatory violations and could be required to make significant changes to our business model and practices, which changes may not be successful. Any of these outcomes could have an adverse effect on our business, financial condition and results of operations. For more information about the potential impact of legal and regulatory changes, see “We are subject to extensive, complex and evolving laws and regulations, which are interpreted and enforced by various federal, state, and local government authorities”.
Regulations relating to privacy, information security and data protection could increase our costs, affect or limit how we collect and use personal information, and adversely affect our business opportunities.
We are subject to various privacy, information security and data protection laws, including requirements concerning security breach notification, and we could be negatively impacted by them. For example, we are subject to the Gramm-Leach-Bliley Act (“GLBA”) and implementing regulations and guidance. Among other things, the GLBA (i) imposes certain limitations on the ability to share consumers’ nonpublic personal information with nonaffiliated third parties and (ii) requires certain disclosures to consumers about their information collection, sharing and security practices and their right to “opt out” of the institution’s disclosure of their personal financial information to nonaffiliated third parties (with certain exceptions). The GLBA and other state laws also require that we implement and maintain certain security measures, policies and procedures to protect personal information.
Furthermore, legislators and/or regulators are increasingly adopting new and/or amending existing privacy, information security and data protection laws that potentially could have a significant impact on our current and planned privacy, data protection and information security-related practices; our policies and practices related to the collection, use, sharing, retention and safeguarding of consumer and/or employee information; and some of our current or planned business activities. New requirements, originating from new or amended laws, could also increase our costs of compliance and business operations and could reduce income from certain business initiatives.
Compliance with current or future privacy, information security and data protection laws (including those regarding security breach notification) affecting customer and/or employee data to which we are subject could result in higher compliance and technology costs and could restrict our ability to provide certain products and services (such as products or services that involve sharing information with third parties or storing sensitive credit card information), which could materially and adversely affect our profitability. Additionally, there is always a danger that regulators can attempt to assert authority over our business in the area of privacy, information security and data protection. In addition, if our vendors and/or service providers are or become subject to laws and regulations in the jurisdictions that have enacted more stringent and expansive legislation
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applicable to privacy, information and/or data protection, the costs that these vendors and service providers must incur in becoming compliant may be passed along to us, resulting in increasing costs on our business.
Privacy requirements, including notice and opt-out requirements, under the GLBA and the FCRA are enforced by the Federal Trade Commission and by the CFPB through UDAAP and are a standard component of CFPB examinations. State entities also may initiate actions for alleged violations of privacy or security requirements under state law. Our failure to comply with privacy, information security and data protection laws could result in potentially significant regulatory investigations and government actions, litigation, fines or sanctions, consumer or merchant actions and damage to our reputation and brand, all of which could have a material adverse effect on our business.
Should we undertake an international expansion of our business, particularly if we commence doing business in one or more countries of the EU or the United Kingdom (the “UK”), we will be required to comply with stringent privacy and data protection laws. Within the EU, legislators have adopted the General Data Protection Regulation (the “GDPR”), which became effective in May 2018. Should we commence doing business in Europe, the GDPR will impose additional obligations and risk upon our business, which may increase substantially the penalties to which we could be subject in the event of any noncompliance. We may incur substantial expense in complying with obligations imposed by the GDPR and we may be required to make significant changes in our business operations, all of which may adversely affect our revenues and our business overall.
In addition, further to the UK’s exit from the EU on January 31, 2020, the GDPR ceased to apply in the UK at the end of the transition period on December 31, 2020. However, as of January 1, 2021, the UK’s European Union (Withdrawal) Act 2018 incorporated the GDPR (as it existed on December 31, 2020 but subject to certain UK specific amendments) into UK law, referred to as the “UK GDPR”. The UK GDPR and the UK Data Protection Act 2018 set out the UK’s data protection regime, which is independent from but aligned to the EU’s data protection regime. Noncompliance with the UK GDPR may result in monetary penalties of up to £17.5 million or 4% of worldwide revenue, whichever is higher. Although the UK is regarded as a third country under the EU’s GDPR, the European Commission (“EC”) has now issued a decision recognizing the UK as providing adequate protection under the EU GDPR and, therefore, transfers of personal data originating in the EU to the UK remain unrestricted. Like the EU GDPR, the UK GDPR restricts personal data transfers outside the UK to countries not regarded by the UK as providing adequate protection. The UK government has confirmed that personal data transfers from the UK to the EEA remain free flowing.
If we do business in the UK, we will have to comply with both the GDPR and separately the GDPR as implemented in the United Kingdom, each regime having the ability to fine up to the greater of €20 million/£17 million or 4% of global turnover.
In addition, around the world many jurisdictions outside of Europe are also considering and/or have enacted comprehensive data protection legislation. For example, we are subject to stringent privacy and data protection requirements in Hong Kong. Also, many jurisdictions outside of Europe where we may seek to expand our business in the future are also considering and/or have enacted comprehensive data protection legislation. Additional jurisdictions with stringent data protection laws include Brazil and China. These regulations may interfere with our intended business activities, inhibit our ability to expand into those markets or prohibit us from continuing to offer services in those markets without significant additional costs.
The regulatory framework governing the collection, processing, storage, use and sharing of certain information, particularly financial and other personal information, is rapidly evolving and is likely to continue to be subject to uncertainty and varying interpretations. It is possible that these laws may be interpreted and applied in a manner that is inconsistent with laws in other jurisdictions or with our existing data management practices or the features of our services and platform capabilities. We therefore cannot yet fully determine the impact these or future laws, rules, regulations and industry standards may have on our business or operations. Any failure or perceived failure by us, or any third parties with which we do business, to comply with our posted privacy policies, changing consumer expectations, evolving laws, rules and regulations, industry standards, or contractual obligations to which we or such third parties are or may become subject, may result in actions or other claims against us by governmental entities or private actors, the expenditure of substantial costs, time and other resources or the imposition of significant fines, penalties or other liabilities. In addition, any such action, particularly to the extent we were found to be guilty of violations or otherwise liable for damages, would damage our reputation and adversely affect our business, financial condition and results of operations.
We cannot yet fully determine the impact these or future laws, rules, regulations and industry standards may have on our business or operations. Any such laws, rules, regulations and industry standards may be inconsistent among different jurisdictions, subject to differing interpretations or may conflict with our current or future practices. Additionally, our customers may be subject to differing privacy laws, rules and legislation, which may mean that they require us to be bound by
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varying contractual requirements applicable to certain other jurisdictions. Adherence to such contractual requirements may impact our collection, use, processing, storage, sharing and disclosure of various types of information including financial information and other personal information, and may mean we become bound by, or voluntarily comply with, self-regulatory or other industry standards relating to these matters that may further change as laws, rules and regulations evolve. Complying with these requirements and changing our policies and practices may be onerous and costly, and we may not be able to respond quickly or effectively to regulatory, legislative and other developments. These changes may in turn impair our ability to offer our existing or planned features, products and services and/or increase our cost of doing business. As we expand our customer base, these requirements may vary from customer to customer, further increasing the cost of compliance and doing business.
We publicly post documentation regarding our practices concerning the collection, processing, use and disclosure of data. Although we endeavor to comply with our published policies and documentation, we may at times fail to do so or be alleged to have failed to do so. Any failure or perceived failure by us to comply with our privacy policies or any applicable privacy, security or data protection, information security or consumer-protection related laws, regulations, orders or industry standards could expose us to costly litigation, significant awards, fines or judgments, civil and/or criminal penalties or negative publicity, and could materially and adversely affect our business, financial condition and results of operations. The publication of our privacy policy and other documentation that provide promises and assurances about privacy and security can subject us to potential state and federal action if they are found to be deceptive, unfair, or misrepresentative of our actual practices, which could, individually or in the aggregate, materially and adversely affect our business, financial condition and results of operations.
We may in the future be subject to federal or state regulatory inquiries regarding our business.
From time to time, in the normal course of business, we may receive or be subject to inquiries or investigations by state and federal regulatory or enforcement agencies and bodies, such as the CFPB, SEC, the Federal Reserve, the OCC, the FDIC, the state attorneys general, state financial regulatory agencies, other state or federal agencies, and SROs like FINRA. We also may receive inquiries from state regulatory agencies regarding requirements to obtain licenses from or register with those states, including in states where we have determined that we are not required to obtain such a license or be registered with the state. Any such inquiries or investigations could involve substantial time and expense to analyze and respond to, could divert management’s attention and other resources from running our business, and could lead to public enforcement actions or lawsuits and fines, penalties, injunctive relief, and the need to obtain additional licenses that we do not currently possess. Our involvement in any such matters, whether tangential or otherwise and even if the matters are ultimately determined in our favor, could also cause significant harm to our reputation, lead to additional investigations and enforcement actions from other agencies or litigants, and further divert management attention and resources from the operation of our business. As a result, the outcome of legal and regulatory actions arising out of any state or federal inquiries we receive could have a material adverse effect on our business, financial condition or results of operations. See Part II, Item 1 “Legal Proceedings”.
It may be difficult and costly to protect our intellectual property rights, and we may not be able to ensure their protection.
Our ability to lend to our members depends, in part, upon our proprietary technology. We may be unable to protect our proprietary technology effectively, which would allow competitors to duplicate our business processes and know-how, and adversely affect our ability to compete with them. A third party may attempt to reverse engineer or otherwise obtain and use our proprietary technology without our consent. The pursuit of a claim against a third party for infringement of our intellectual property could be costly, and there can be no guarantee that any such efforts would be successful.
In addition, our platform may infringe upon claims of third-party intellectual property, and we may face intellectual property challenges from such other parties. We may not be successful in defending against any such challenges or in obtaining licenses to avoid or resolve any intellectual property disputes. The costs of defending any such claims or litigation could be significant and, if we are unsuccessful, could result in a requirement that we pay significant damages or licensing fees, which would negatively impact our financial performance. If we cannot protect our proprietary technology from intellectual property challenges, our ability to maintain the our platform could be adversely affected.
Some aspects of our platform include open source software, and any failure to comply with the terms of one or more of these open source licenses could negatively affect our business.
We incorporate open source software into our proprietary platform and into other processes supporting our business. Such open source software may include software covered by licenses like the GNU General Public License and the Apache License or other open source licenses. The terms of various open source licenses have not been interpreted by U.S. courts, and there is a risk that such licenses could be construed in a manner that limits our use of the software, inhibits certain aspects of our platform and negatively affects our business operations.
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Some open source licenses contain requirements that we make available source code for modifications or derivative works we create based upon the type of open source software we use. If portions of our proprietary platform are determined to be subject to an open source license, or if the license terms for the open source software that we incorporate change, we could be required to publicly release the affected portions of our source code, re-engineer all or a portion of our platform or change our business activities. In addition to risks related to license requirements, the use of open source software can lead to greater risks than the use of third-party commercial software, as open source licensors generally do not provide warranties or controls on the origin of the software. Many of the risks associated with the use of open source software cannot be eliminated and could adversely affect our business.
We rely on third parties to perform certain key functions, and their failure to perform those functions could adversely affect our business, financial condition and results of operations.
We rely on certain third-party computer systems or third-party service providers, including cloud technology providers such as Amazon Web Services, internet service providers, payment services providers, market and third-party data providers, regulatory services providers, clearing systems, market makers, exchange systems, banking systems, co-location facilities, communications facilities and other facilities to run our platform, facilitate trades by our customers and support or carry out certain regulatory obligations. In addition, external content providers provide us with financial information, market news, charts, option and stock quotes, digital assets quotes, research reports and other fundamental data that we provide to our customers. These providers and any of our other service providers are susceptible to operational, technological and security vulnerabilities, including security breaches, which may impact our business, and our ability to monitor our third-party service providers’ data security is limited. In addition, these third-party service providers may rely on subcontractors to provide services to us that face similar risks. Any interruption in these third-party services, or deterioration in the quality of their service or performance, could be disruptive to our business.
Any failure or security breaches by or of our third-party service providers or their subcontractors that result in an interruption in service, unauthorized access, misuse, loss or destruction of data or other similar occurrences could interrupt our business, cause us to incur losses, result in decreased customer satisfaction and increase customer attrition, subject us to customer complaints, significant fines, litigation, disputes, claims, regulatory investigations or other inquiries and harm our reputation. Through contractual provisions and third-party risk management processes, we take steps to require that our providers and their subcontractors protect our data and information, including personal data. However, due to the size and complexity of our technology platform and services, the amount of data that we store and the number of customers, employees and third-party service providers with access to personal data, we, our third-party service providers and their subcontractors are potentially vulnerable to a variety of intentional and inadvertent cybersecurity breaches and other security-related incidents and threats, which could result in a material adverse effect on our business, financial condition and results of operations. Any contractual protections we may have from our third-party service providers may not be sufficient to adequately protect us against such consequences, and we may be unable to enforce any such contractual protections.
In addition, there is no assurance that our third-party service providers or their subcontractors will be able to continue to provide these services to meet our current needs in an efficient, cost-effective manner or that they will be able to adequately expand their services to meet our needs in the future. An interruption in or the cessation of service by our third-party service providers or their subcontractors, coupled with our possible inability to make alternative arrangements in a smooth, cost-effective and timely manner, could have adverse effects on our business, financial condition and results of operations.
Further, if there were deficiencies in the oversight and control of our third-party relationships, and if our regulators held us responsible for those deficiencies, it could have an adverse effect on our business, reputation and results of operations.
Litigation, regulatory actions and compliance issues could subject us to significant fines, penalties, judgments, remediation costs, negative publicity, changes to our business model, and requirements resulting in increased expenses.
Our business is subject to increased risks of litigation and regulatory actions as a result of a number of factors and from various sources, including as a result of the highly regulated nature of the financial services industry and the focus of state and federal enforcement agencies on the financial services industry.
From time to time, we are also involved in, or the subject of, reviews, requests for information, investigations and proceedings (both formal and informal) by state and federal governmental agencies and SROs, regarding our business activities and our qualifications to conduct our business in certain jurisdictions, which could subject us to significant fines, penalties, obligations to change our business practices and other requirements resulting in increased expenses and diminished earnings. Our involvement in any such matter also could cause significant harm to our reputation and divert management attention from the operation of our business, even if the matters are ultimately determined in our favor. Moreover, any settlement, or any consent order or adverse judgment in connection with any formal or informal proceeding or investigation by a government
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agency, may prompt litigation or additional investigations or proceedings as other litigants or other government agencies begin independent reviews of the same activities. See “Regulatory, Tax and Other Legal Risks — Our Lending segment is highly regulated, and if we fail to comply with federal and state consumer protection laws, rules, regulations and guidance, our business could be adversely affected” for a discussion of the FTC Consent Order and “Regulatory, Tax and Other Legal Risks — We hold state licenses that result in substantial compliance costs, and our business would be adversely affected if our licenses are impaired as a result of noncompliance with those requirements.
In addition, a number of participants in the financial services industry have been the subject of: putative class action lawsuits; state attorney general actions and other state regulatory actions; federal regulatory enforcement actions, including actions relating to alleged unfair, deceptive or abusive acts or practices; violations of state licensing and lending laws, including state usury laws; actions alleging discrimination on the basis of race, ethnicity, gender or other prohibited bases; and allegations of noncompliance with various state and federal laws and regulations relating to originating and servicing consumer finance loans. For example, we are defendants in a putative class action in which it was alleged that we engaged in unlawful lending discrimination through policies and practices by making applicants who are conditional permanent residents or DACA holders ineligible for loans or eligible only with a co-signer who is United States citizen or lawful permanent resident. The settlement agreement was fully executed on April 18, 2022 and the plaintiffs have moved for preliminary approval of the settlement. The proposed class settlement, which contemplates an aggregate payment by SoFi in an immaterial amount, remains subject to final court review and approval, which we expect to occur in 2023.
The current regulatory environment, increased regulatory compliance efforts and enhanced regulatory enforcement have resulted in significant operational and compliance costs and may prevent us from providing certain products and services. There is no assurance that these regulatory matters or other factors will not, in the future, affect how we conduct our business and, in turn, have a material adverse effect on our business. In particular, legal proceedings brought under state consumer protection statutes or under several of the various federal consumer financial services statutes may result in a separate fine for each violation of the statute, which, particularly in the case of class action lawsuits, could result in damages substantially in excess of the amounts we earned from the underlying activities.
In addition, from time to time, through our operational and compliance controls, we identify compliance and other issues that require us to make operational changes and, depending on the nature of the issue, result in financial remediation to impacted members. These self-identified issues and voluntary remediation payments could be significant, depending on the issue and the number of members impacted, and also could generate litigation or regulatory investigations that subject us to additional risk. See Part II, Item 1 “Legal Proceedings”.
Changes in tax law and differences in interpretation of tax laws and regulations may adversely impact our financial statements.
We operate in multiple jurisdictions and are subject to tax laws and regulations of the U.S. federal, state and local and non-U.S. governments. U.S. federal, state and local and non-U.S. tax laws and regulations are complex and subject to varying interpretations. U.S. federal, state and local and non-U.S. tax authorities may interpret tax laws and regulations differently than we do and challenge tax positions that we have taken. This may result in differences in the treatment of revenues, deductions, credits and/or differences in the timing of these items. The differences in treatment may result in payment of additional taxes, interest or penalties that could have an adverse effect on our financial condition and results of operations. Further, future changes to U.S. federal, state and local and non-U.S. tax laws and regulations could increase our tax obligations in jurisdictions where we do business or require us to change the manner in which we conduct some aspects of our business.
We will be adversely affected if we are, or any of our subsidiaries is, determined to have been subject to registration as an investment company under the Investment Company Act.
We are currently not deemed an “investment company” subject to regulation under the Investment Company Act of 1940, as amended (the “Investment Company Act”). No opinion or no-action position has been requested of the SEC on our status as an Investment Company. There is no guarantee we will continue to be exempt from registration under the Investment Company Act and were we to be deemed to be an investment company under the Investment Company Act, and thus subject to regulation under the Investment Company Act, the increased reporting and operating requirements could have an adverse impact on our business, operating results, financial condition and prospects.
In addition, if the SEC or a court of competent jurisdiction were to find that we are in violation of the Investment Company Act for having failed to register as an investment company thereunder, possible consequences include, but are not limited to, the following: (i) the SEC could apply to a district court to enjoin the violation; (ii) we could be sued by investors in us and in our securities for damages caused by the violation; and (iii) any contract to which we are a party that is made in, or whose performance involves a, violation of the Investment Company Act would be unenforceable by any party to the contract
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unless a court were to find that under the circumstances enforcement would produce a more equitable result than nonenforcement and would not be inconsistent with the purposes of the Investment Company Act. Should we be subjected to any or all of the foregoing, our business would be materially and adversely affected.
Personnel and Business Continuity Risks
We rely on our management team and will require additional key personnel to grow our business, and the loss of key management members or key employees, or an inability to hire key personnel, could harm our business.
We believe our success has depended, and continues to depend, on the efforts and talents of our senior management, who have significant experience in the financial services and technology industries, are responsible for our core competencies and would be difficult to replace. Our future success depends on our continuing ability to attract, develop, motivate and retain highly qualified and skilled employees. Qualified individuals are in high demand, and we may incur significant costs to attract and retain them. In addition, the loss of any of our senior management or key employees could materially adversely affect our ability to execute our business plan and strategy, and we may not be able to find adequate replacements on a timely basis, or at all. Furthermore, many candidates evaluate year over year stock growth trends for a sense of the potential long-term value of their proposed stock awards, or have recently begun to discount the value of growth stocks on the whole. The volatility of the market price of our common stock could harm our ability to attract and retain talent. Our executive officers and other employees are at-will employees, which means they may terminate their employment relationship with us at any time, and their knowledge of our business and industry would be extremely difficult to replace. We cannot ensure that we will be able to retain the services of any members of our senior management or other key employees. If we do not succeed in attracting well-qualified employees or retaining and motivating existing employees, our business could be materially and adversely affected.
The competitive job market creates a challenge and potential risk as we strive to attract and retain a highly skilled workforce.
Competition for our employees, including highly skilled technology and product professionals, is extremely intense reflecting a tight labor market. This can present a risk as we compete for experienced candidates, especially if the competition is able to offer more attractive financial terms of employment. This risk extends to our current employee population. We also invest significant time and expense in engaging and developing our employees, which also increases their value to other companies that may seek to recruit them. Turnover can result in significant replacement costs and lost productivity.
In addition, recent U.S. immigration policy has made it more difficult for qualified foreign nationals to obtain or maintain work visas under the H-1B classification. These H-1B visa limitations make it more difficult and/or more expensive for us to hire the skilled professionals we need to execute our growth strategy, especially engineering, data analytics and risk management personnel, and may adversely impact our business.
We transitioned to a flexible-first workforce model, which could subject us to increased business continuity and cyber risks, as well as other operational challenges and risks that could significantly harm our business and operations.
We now offer all of our employees the choice of working full time in the office, a hybrid approach, or full-time remote. Coming into the office remains 100% voluntary, unless a person’s role requires them to be on site to do their job. As a result, we expect to continue to be subject to the challenges and risks of having a remote workforce, as well as new challenges and risks from operating with a hybrid workforce. For example, our employees are accessing our servers remotely through home or other networks to perform their job responsibilities. Such security systems may be less secure than those used in our offices, which may subject us to increased security risks, including cybersecurity-related events, and expose us to risks of data or financial loss and associated disruptions to our business operations. Additionally, employees who access company data and systems remotely may not have access to technology that is as robust as that in our offices, which could place additional pressure on our user infrastructure and third parties that are not easily mitigated. These risks include home internet availability affecting work continuity and efficiency, and additional dependencies on third-party communication tools, such as instant messaging and online meeting platforms. We may also be exposed to risks associated with the locations of remote employees, including compliance with local laws and regulations or exposure to compromised internet infrastructure. Allowing our employees to work remotely may create intellectual property risk if employees create intellectual property on our behalf while residing in a jurisdiction with unenforced or uncertain intellectual property laws. Further, if employees fail to inform us of changes in their work location, we may be exposed to additional risks without our knowledge.
While most of our operations can be performed remotely and have operated effectively during the pandemic, there is no guarantee that this will continue or that we will continue to be as effective while operating a flexible-first workforce model because our team is dispersed, many employees may have additional personal needs to attend to (such as looking after children
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as a result of school closures and mandated quarantines or a family member who becomes sick), and employees may become sick themselves and be unable to work.
Additionally, operating our business with both remote and in-person workers, or workers who work in flexible locations and on flexible schedules, could have a negative impact on our corporate culture, decrease the ability of our workforce to collaborate and communicate effectively, decrease innovation and productivity, or negatively affect workforce morale. If we are unable to manage the cybersecurity and other risks of a flexible-first workforce model, and maintain our corporate culture and workforce morale, our business could be harmed or otherwise adversely impacted.
Our business is subject to the risks of natural disasters, power outages, telecommunications failures and similar events, including COVID-19 and additional public health crises, and to interruptions by human-made problems such as terrorism, cyberattack, and other actions, which may impact the demand for our products or our members’ ability to repay their loans.
Events beyond our control may damage our ability to maintain our platform and provide services to our members. Such events include, but are not limited to, hurricanes, earthquakes, fires, floods and other natural disasters, public health crises, such as the ongoing COVID-19 pandemic or other infectious diseases, power outages, telecommunications failures and similar events. See “ COVID-19 Pandemic Risks” for further discussion of risks related to the COVID-19 pandemic. Despite any precautions we may take, system interruptions and delays could occur if there is a natural disaster, if a third-party provider closes a facility we use without adequate notice for financial or other reasons, or if there are other unanticipated problems at our leased facilities. Because we rely heavily on our servers, computer and communications systems and the Internet to conduct our business and provide high-quality service to our members, disruptions could harm our ability to effectively run our business. Moreover, our members and customers face similar risks, which could directly or indirectly impact our business. We currently use Amazon Web Services (“AWS”) and would be unable to switch instantly to another system in the event of failure to access AWS. This means that an outage of AWS could result in our system being unavailable for a significant period of time. Terrorism, cyberattacks and other criminal, tortious or unintentional actions could also give rise to significant disruptions to our operations. Our business interruption insurance may not be sufficient to compensate us for losses that may result from interruptions in our service as a result of system failures or other disruptions. Comparable natural and other risks may reduce demand for our products or cause our members to suffer significant losses and/or incur significant disruption in their respective operations, which may affect their ability to satisfy their obligations towards us. All of the foregoing could materially and adversely affect our business, results of operations and financial condition.
Employee misconduct, which can be difficult to detect and deter, could harm our reputation and subject us to significant legal liability.
We operate in an industry in which integrity and the confidence of our members is of critical importance. We are subject to risks of errors and misconduct by our employees that could adversely affect our business, including:
engaging in misrepresentation or fraudulent activities when marketing or performing online brokerage and other services to our members;
improperly using or disclosing confidential information of our members or other parties;
concealing unauthorized or unsuccessful activities; or
otherwise not complying with applicable laws and regulations or our internal policies or procedures.
There have been numerous highly-publicized cases of fraud and other misconduct by financial services industry employees. The precautions that we take to detect and deter employee misconduct might not be effective. If any of our employees engage in illegal, improper, or suspicious activity or other misconduct, we could suffer serious harm to our reputation, financial condition, member relationships, and our ability to attract new members. We also could become subject to regulatory sanctions and significant legal liability, which could cause serious harm to our financial condition, reputation, member relationships and prospects of attracting additional members.
Risk Management and Financial Reporting Risks
If we fail to establish and maintain proper and effective internal control over financial reporting, our ability to produce accurate and timely financial statements could be impaired, investors may lose confidence in our financial reporting and the trading price of our common stock may decline.
Pursuant to Section 404 of the Sarbanes-Oxley Act, following completion of the Business Combination, thea report by management on internal control over financial reporting will be on SoFi’s financial reporting and internal controls (as accounting acquirer), and an attestation of theour independent registered public accounting firm will also be required. As a private company, SoFi had not previously been required to conduct an internal control evaluation and assessment. The rules governing the standards that must be met for management to assess internal control over financial reporting are complex and require
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significant documentation, testing and possible remediation. As a public company,In accordance with the considerations pursuant to Section 215.02 of the SEC Division of Corporation Finance’s Regulation S-K Compliance & Disclosure Interpretations, beginning with our second annual report on Form 10-K for the year ended December 31, 2022, we will be required, pursuant to Section 404 of the Sarbanes-Oxley Act, to furnish a report by management on, among other things, the effectiveness of our internal control over financial reporting for futureour annual reports on Form 10-K to be filed with the SEC.10-K. This assessment will need to include disclosure of any material weaknesses identified by our management in our internal control over financial reporting. Our independent registered public accounting firm will also be required to attest to the effectiveness of our internal control over financial reporting in futureour annual reports report on Form 10-K to be filed with the SEC.10-K. We will beare required to disclose changes made in our internal controls and procedures on a quarterly basis. Failure to comply with the Sarbanes-Oxley Act could potentially subject us to sanctions or investigations by the SEC, the applicable stock exchange or other regulatory authorities, which would require additional financial and management resources.
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We have begun the process of compiling the system and processing documentation necessary to perform the evaluation needed to comply withThe internal control assessment required by Section 404 of Sarbanes-Oxley has diverted internal resources and we have and may experience higher operating expenses, higher independent auditor and consulting fees in the future, but we may not be able to complete our evaluation, testing and any required remediation in a timely fashion.
future. To comply with the Sarbanes-Oxley Act, the requirements of being a reporting company under the Exchange Act and any new or revised accounting rules in the future, as necessary, we are in the process of upgrading SoFi’s legacy information technology systems; implementing additional financial and management controls, reporting systems and procedures; and hiring additional accounting and finance staff. If we are unable to hire the additional accounting and finance staff necessary to comply with these requirements, we may need to retain additional outside consultants. In addition, our current controls and any new controls that we develop may become inadequate because of poor design and changes in our business. For example, our continuing growth and expansion in globally dispersed markets, such as our acquisition of Technisys, may place significant additional pressure on our system of internal control over financial reporting, as acquisition targets may not be in compliance with the provisions of the Sarbanes-Oxley Act. We do not conduct a formal evaluation of companies’ internal control over financial reporting prior to an acquisition. We may be required to hire additional staff and incur substantial costs to implement the necessary new internal controls at companies we acquire. Any failure to implement and maintain effective internal controls over financial reporting could adversely affect the results of assessments by our independent registered public accounting firm and their attestation reports. If we or, if required, our independent registered public accounting firm, are unable to conclude that our internal control over financial reporting is effective, investors may lose confidence in its financial reporting, which could negatively impact the price of our securities.
On April 12, 2021, the Acting Director of the Division of Corporation Finance and Acting Chief Accountant of the SEC together issued a statement regarding the accounting and reporting considerations for warrants issued by special purpose acquisition companies entitled “Staff Statement on Accounting and Reporting Considerations for Warrants Issued by Special Purpose Acquisition Companies (“SPACs”)” (the “SEC Statement”). Specifically, the SEC Statement focused on certain settlement terms and provisions related to certain tender offers following a business combination, which terms are similar to those contained in the warrant agreement governing the public warrants and private placement warrants issued initially by SCH. Following the issuance of the SEC statement, on April 22, 2021, SCH concluded that it was appropriate to restate its previously issued audited financial statements as of and for the period ended December 31, 2020, and as part of such process, SCH identified a material weakness in its internal control over financial reporting. As the accounting acquirer in the Business Combination, we inherited this material weakness and the warrants and, because there were no changes to the terms and conditions of the agreement governing these warrants, we determined to classify the 20,125,000 public warrants and 8,000,000 private placement warrants (collectively, “SoFi Technologies warrants”) as derivative liabilities measured at fair value, with changes in fair value each period reported in earnings. Accounting Standards Codification 815, Derivatives and Hedging, provides for the remeasurement of the fair value of such derivatives at each balance sheet date, with a resulting non-cash gain or loss related to the change in the fair value being recognized in earnings in the statement of operations. As a result of the recurring fair value measurement, our consolidated financial statements and results of operations may fluctuate quarterly, based on factors which are outside of our control. Due to the recurring fair value measurement, we expect that we will recognize non-cash gains or losses on the warrants each reporting period and that the amount of such gains or losses could be material.warrants.
As a result of the material weakness, the restatement, the change in accounting for the SoFi Technologies warrants, and other matters raised or that may in the future be raised by the SEC, we may face potential litigation or other disputes, which may include, among others, claims invoking the federal and state securities laws, contractual claims or other claims arising from the restatement and material weaknesses in our internal control over financial reporting and the preparation of our financial statements. As of the date of this Quarterly Report on Form 10-Q, we have no knowledge of any such litigation or dispute. However, we can provide no assurance that such litigation or dispute will not arise in the future. Any such litigation or dispute, whether successful or not, could have a material adverse effect on our business, results of operations and financial condition.
We cannot assure you that there will not be additional material weaknesses in our internal control over financial reporting now or in the future. Any failure to maintain internal control over financial reporting could cause us to fail to timely detect errors and severely inhibit our ability to accurately report our financial condition, results of operations or cash flows. If we are unable to conclude that our internal control over financial reporting is effective, or if our independent registered public accounting firm determines that we have a material weakness in our internal control over financial reporting, investors may lose confidence in the accuracy and completeness of our financial reports, the market price of our common stock could decline, and we could be subject to sanctions or investigations by Nasdaq, the SEC or other regulatory authorities. Failure to remedy any material weakness in our internal control over financial reporting, or to implement or maintain other effective control systems required of public companies, could also restrict our future access to the capital markets.
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Our reported financial results may be adversely affected by changes in accounting principles generally accepted in the United States.
Generally accepted accounting principles in the United States are subject to interpretation by the Financial Accounting Standards Board, the American Institute of Certified Public Accountants, the SEC and various bodies formed to promulgate and interpret appropriate accounting principles. A change in these principles or interpretations could have a significant effect on our reported financial results, and could affect the reporting of transactions completed before the announcement of a change.
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Our management has limited experience in operating a public company.
We have incurred and will continue to incur increased costs as a result of operating as a relatively new public company, and our management will continue to devote substantial time to new compliance initiatives. As a public company, we are subject to the reporting requirements of the Exchange Act, the Sarbanes-Oxley Act, the Dodd-Frank Act, as well as rules adopted, and to be adopted, by the SEC and Nasdaq. Our management and other personnel devote and we expect will needcontinue to devote a substantial amount of time to these compliance initiatives and may not effectivelyinitiatives. Furthermore, new or efficiently manage our transition into a public company. Moreover, we expect thesechanges to existing rules and regulations to substantiallyin the future may increase our legal and financial compliance costs and to make some activities more time-consuming and costly, which willwould increase our net loss for the foreseeable future. We cannot predict or estimate the amount or timing of additional costs we may incur to respond to these requirements. The impact of these requirements could also make it more difficult for us to attract and retain qualified persons to serve on our boardBoard of directors,Directors, its board committees or as executive officers.
Our executive officers have limited experience in the management of a publicly traded company. Their limited experience in dealing with the increasingly complex laws pertaining to public companies could be a significant disadvantage in that it is likely that an increasingincreases the amount of their time may be devoted to these activities, which will result in less time being devoted to the management and growth of the post-combination company.business. We may notcontinue to evaluate whether we have adequate personnel with the appropriate level of knowledge, experience and training in the accounting policies, practices or internal control over financial reporting required of public companies. Our management will need to continually assess our staffing and training procedures to improve our internal control over financial reporting. Further, the development, implementation, documentation and assessment of appropriate processes, in addition to the need to remediate any potential deficiencies, will require substantial time and attention from management. The development and implementation of the standards and controls necessary for us to achieve the level of accounting standards required of a public company may require costs greater than expected. It is possible thatIf we will beare required to expand our employee base and hire additional employees to support our operations as a public company, whichour operating costs will increase its operating costs in future periods. See “Risk Management and Financial Reporting Risks — If we fail to establish and maintain proper and effective internal control over financial reporting, our ability to produce accurate and timely financial statements could be impaired, investors may lose confidence in our financial reporting and the trading price of our common stock may decline”.
As a result of our business combination with a special purpose acquisition company, regulatory obligations may impact us differently than other publicly traded companies.
We became a publicly traded company by completing a transaction with SCH, a special purpose acquisition company, or SPAC. As a result of this transaction, regulatory obligations have, and may continue, to impact us differently than other publicly traded companies. For instance, the SEC and other regulatory agencies may issue additional guidance or apply further regulatory scrutiny to companies like us that have completed a business combination with a SPAC. Managing this regulatory environment, which has and may continue to evolve, could divert management’s attention from the operation of our business, negatively impact our ability to raise additional capital when needed or have an adverse effect on the price of our common stock.
Our risk management processes and procedures may not be effective.
Our risk management processes and procedures seek to appropriately balance risk and return and mitigate risks. We have established processes and procedures intended to identify, measure, monitor and control the types of risk to which we are subject, including interest rate risk, credit risk, deposit risk, market risk, foreign currency exchange rate risk, liquidity risk, strategic risk, operational risk, cybersecurity risk, and reputational risk. Credit risk is the risk of loss that arises when a loan obligor fails to meet the terms of a loan repayment obligation, the loan enters default, and if uncured results in financial loss of remaining principal and interest to the investor.loan purchaser. Our exposure to credit risk mainly arises from our lending activities. Deposit risk refers to accelerated availability of depositor funds, prior to settlement, risk of ACH returns or merchant settlements, and transactional limits that may be applied to deposit accounts. Market risk is the risk of loss due to changes in external market factors, such as interest rates, asset prices, and foreign exchange rates. Foreign currency exchange rate risk is the risk that our financial position or results of operations could be positively or negatively impacted by fluctuations in exchange rates. We may in the future be subject to increasing foreign currency exchange rate risk with our recent acquisition of Technisys, a foreign company. Liquidity risk is the risk that financial condition or overall safety and soundness are adversely affected by an inability, or perceived inability, to meet obligations (e.g., current and future cash flow needs) and support business growth. We actively monitor our liquidity position and at the broker-dealer subsidiary level.and SoFi Bank. Strategic risk is the risk from changes in the business environment, ineffective business strategies, improper implementation of decisions or inadequate responsiveness to changes in the business and competitive environment.
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Our management is responsible for defining the priorities, initiatives, and resources necessary to execute our strategic plan, the success of which is regularly evaluated by our board of directors. TABLE OF CONTENTS
Operational risk is the risk of loss arising from inadequate or failed internal processes, controls, people (e.g., human error or misconduct) or systems (e.g., technology problems), business continuity or external events (e.g., natural disasters), compliance, reputational, regulatory, or legal matters and includes those
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risks as they relate directly to us, fraud losses attributed to applications and any associated fines and monetary penalties as a result, transaction processing, or employees, as well as to third parties with whom we contract or otherwise do business. Operational risk is one of the most prevalent forms of risk in our risk profile. We strive to manage operational risk by establishing policies and procedures to accomplish timely and efficient processing, obtaining periodic internal control attestations from management, conducting internal process Risk Control Self-Assessments and audit reviews to evaluate the effectiveness of internal controls.
In order to be effective, among other things, our enterprise risk management capabilities must adapt and align to support any new product or loan features, capability, strategic development, or external change. Cybersecurity risk is the risk of a malicious technological attack intended to impact the confidentiality, availability, or integrity of our systems and data, including, but not limited to, sensitive client data. Our technology and information security teams rely on a layered system of preventive and detective technologies, practices, and policies to detect, mitigate, and neutralize cybersecurity threats. In addition, our information security team and third-party consultants regularly assesses our cybersecurity risks and mitigation efforts. Cyberattacks can also result in financial and reputational risk.
Reputational risk is the risk arising from possible negative perceptions of us, whether true or not, among our current and prospective members, counterparties, employees, and regulators. The potential for either enhancing or damaging our reputation is inherent in almost all aspects of business activity. We attempt to manage this risk through our commitment to a set of core values that emphasize and reward high standards of ethical behavior, maintaining a culture of compliance, and by being responsive to member and regulatory requirements.
Risk is inherent in our business, and therefore, despite our efforts to manage risk, there can be no assurance that we will not sustain unexpected losses. We could incur substantial losses and our business operations could be disrupted to the extent our business model, operational processes, control functions, technological capabilities, risk analyses, and business/product knowledge do not adequately identify and manage potential risks associated with our strategic initiatives. There also may be risks that exist, or that develop in the future, that we have not appropriately anticipated, identified or mitigated, including when processes are changed or new products and services are introduced. If our risk management framework does not effectively identify and control our risks, we could suffer unexpected losses or be adversely affected, which could have a material adverse effect on our business.
Incorrect estimates or assumptions by management in connection with the preparation of our consolidated financial statements could adversely affect our reported assets, liabilities, income, revenues or expenses.
The preparation of our consolidated financial statements requires management to make critical accounting estimates and assumptions that affect the reported amounts of assets, liabilities, income, revenues or expenses during the reporting periods. Incorrect estimates and assumptions by management could adversely affect our reported amounts of assets, liabilities, income, revenues and expenses during the reporting periods. If we make incorrect assumptions or estimates, our reported financial results may be over- or understated, which could materially and adversely affect our business, financial condition and results of operations.
Our forecasts are subject to significant risks, assumptions, estimates and uncertainties. As a result, our forecasted revenues, market share, expenses and profitability may differ materially from our expectations.
We operate in a rapidly changing and competitive industry and our projections will be subject to the risks and assumptions made by management with respect to our industry. Operating results are difficult to forecast because they generally depend on a number of factors, including the competition we face, and our ability to attract and retain members and enterprise partnerships, and macroeconomic risks, while generating sustained revenues through the Financial Services Productivity Loop. Additionally, our business may be affected by reductions in consumer borrowing, spending and investing from time to time as a result of a number of factors, including the state of the overall economy, which may be difficult to predict. This may result in decreased revenue levels, and we may be unable to adopt measures in a timely manner to compensate for any unexpected shortfall in income. This inability could cause our operating results in a given quarter to be higher or lower than expected. These factors make creating accurate forecasts and budgets challenging and, as a result, we may fall materially short of our forecasts and expectations, which could cause our stock price to decline and investors to lose confidence in us.
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Information Technology and Data Risks
We depend on third parties for a wide array of services, systems and information technology applications, and a breach or violation of law by one of these third parties could disrupt our business or provide our competitors with an opportunity to enhance their position at our expense.
We depend on third parties for a wide array of financial, technology and insurance services, systems and information technology applications. Third-party vendors are significantly involved in many aspects of our software and systems development, servicing systems, the timely transmission of information across our data communication network, and for other telecommunications, processing, remittance and technology-related services in connection with our servicing or payment services businesses. Certain of our vendor agreements are terminable on short or no notice, and if current vendors were to stop providing services to us on acceptable terms, we may be unable to procure alternatives from other vendors in a timely and efficient manner and on acceptable terms, or at all. If a service provider fails to provide the services required or expected, or fails to meet applicable contractual or regulatory requirements such as service levels or compliance with applicable laws, the failure could negatively impact our business. Such a failure could also adversely affect the perception of the reliability of our networks and services and the quality of our brand, which could materially adversely affect our business and results of operations.
Cyberattacks and other security breaches could have an adverse effect on our business, harm our reputation and expose us to liability.
In the normal course of business, we collect, process and retain sensitivenon-public and confidential information regarding our members and prospective members. We also have arrangements in place with certain third-party service providers that require us to share consumer information. Although we devote significant resources and management focus to ensuring the integrity of our systems through informationinformation/cyber security and business continuity programs, our facilities and systems, and those of third-party service providers, are vulnerable to external or internal security breaches, acts of vandalism, computer viruses, misplaced or lost data, programming or human errors, and other similar events. We and third-party service providers have experienced such instances in the past and expect to continue to experience them in the future. We also face security threats from malicious third partiesthreat actors that could obtain unauthorized access to our systems and networks, which threats we anticipate will continue to grow in scope and complexity over time. In addition, security threats may increase as a result of geopolitical events, such as in connection with the war in Ukraine and imposition of sanctions on Russia. These events could interrupt our business or operations, result in significant legal and financial exposure, supervisory liability, damage to our reputation and a loss of confidence in the security of our systems, products and services. Although the impact to date from these events has not had a material adverse effect on us, no assurance is given that this will be the case in the future.
Information securityCybersecurity risks in the financial services industry have increased recently, in part because of new technologies, the use of the Internet and telecommunications technologies (including mobile devices) to conduct financial and other business transactions and the increased sophistication and activities of organized criminals, perpetrators of fraud, hackers, terrorists and others. In addition to cyberattacks and other security breaches involving the theft of sensitivenon-public and confidential information, hackers recently have engaged in attacks that are designed to disrupt key business services, such as consumer-facing websites. We may not be able to anticipate or implement effective preventive measures against all security breaches of these types, especially because the techniques used change frequently and because attacks can originate from a wide variety of sources. We employ detection and response mechanisms designed to contain and mitigate security incidents. Nonetheless, early detection efforts may be thwarted by sophisticated attacks and malware designed to avoid detection. We also may fail to detect the existence of a security breach related to the information of our members.
The access by unauthorized persons to, or the improper disclosure by us of, confidential information regarding our members or our proprietary information, software, methodologies and business secrets could interrupt our business or operations, result in significant legal and financial exposure, supervisory liability, damage to our reputation or a loss of confidence in the security of our systems, products and services, all of which could have a material adverse impact on our business. In addition, there recently have been a number of well-publicized attacks or breaches affecting companies in the financial services industry that have heightened concern by consumers, which could also intensify regulatory focus, cause users to lose trust in the security of the industry in general and result in reduced use of our services and increased costs, all of which could also have a material adverse effect on our business.
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The collection, processing, use, storage, sharing and transmission of personal data could give rise to liabilities as a result of federal, state and international laws and regulations, as well as our failure to adhere to the privacy and data security practices that we articulate to our members.
We collect, process, store, use, share and/or transmit a large volume of personally identifiable information (“PII”) and other sensitivenon-public data from current, past and prospective members. There are federal, state, and foreign laws regarding privacy, data security and the collection, use, storage, protection, sharing and/or transmission of PII and sensitivenon-public data. Additionally, many states continue to enact legislation on matters of privacy, information security, cybersecurity, data breach and data breach notification requirements. For example, as of January 1, 2020, the CCPA grantsgranted additional consumer rights with respect to data privacy in California. The CCPA, among other things, entitles California residents to know how their personal information is being collected and shared, to access or request the deletion of their personal information and to opt out of the sharing of their personal information. The CCPA is subject to further amendments pending certain proposed regulations that are being reviewed and revised by the California Attorney General. While personal information that we process is exempt from the GLBA, the CCPA regulates other personal information that we collect and process in connection with the business. We cannot predict the impact of the CCPA on our business, operations or financial condition, but it could require us to modify certain processes or procedures, which could result in additional costs and liability. Additionally, our broker-dealer and investment adviser are subject to SEC Regulation S-P, which requires that these businesses maintain policies and procedures addressing the protection of customer information and records. This includes protecting against any anticipated threats or hazards to the security or integrity of customer records and information and against unauthorized access to or use of customer records or information. Regulation S-P also requires these businesses to provide initial and annual privacy notices to customers describing information sharing policies and informing customers of their rights.
Additionally, a California ballot initiative, the California Privacy Rights Act (the “CPRA”) was passed in November 2020. Effective starting on January 1, 2023, the CPRA imposes additional obligations on companies covered by the legislation and will significantly modify the CCPA, including by expanding consumers’ rights with respect to certain sensitive personal information. The CPRA also creates a new state agency that will be vested with authority to implement and enforce the CCPA and the CPRA. The effects of the CCPA and the CPRA are potentially significant and may require us to modify our data collection or processing practices and policies and to incur substantial costs and expenses in an effort to comply and increase our potential exposure to regulatory enforcement and/or litigation.
WeVirginia and Colorado recently enacted comprehensive privacy laws that are similar to the CCPA and CPRA and we expect more states to enact legislation similar to the CCPA, which provides consumers with new privacy rights and increases the privacy and security obligations of entities handling certain personal information of such consumers. The CCPA has prompted a number of proposals for new federal and state-level privacy legislation. Such proposed legislation, if enacted, may add additional complexity, variation in requirements, restrictions and potential legal risk, require additional investment of resources in compliance programs, impact strategies and the availability of previously useful data and could result in increased compliance costs and/or changes in business practices and policies.
Any violations of these laws and regulations may require us to change our business practices or operational structure, including limiting our activities in certain states and/or jurisdictions, address legal claims, and sustain monetary penalties, reputational damage and/or other harms to our business.
Furthermore, our online privacy policy and website make certain statements regarding our privacy, information security, and data security practices with regard to information collected from our members. Failure to adhere to such practices may result in regulatory scrutiny and investigation (including the potential for fines and monetary penalties), complaints by affected members, reputational damage and other harm to our business. If either we, or the third-party service providers with which we share member data, are unable to address privacy concerns, even if unfounded, or to comply with applicable laws and regulations, it could result in additional costs and liability, damage our reputation, and harm our business.
Our ability to collect payments on loans and maintain accurate accounts may be adversely affected by computer malware, social engineering, phishing, physical or electronic break-ins, technical errors and similar disruptions.
The automated nature of our platform may make it an attractive target for hacking and potentially vulnerable to computer viruses, physical or electronic break-ins and similar disruptions. It is possible that we may not be able to anticipate or to implement effective preventive measures against all security breaches of these types, in which case there would be an increased risk of fraud or identity theft, and we may experience losses on, or delays in the collection of amounts owed on, a fraudulently induced loan. Security breaches could occur from outside our company, and also from the actions of persons inside our company who may have authorized or unauthorized access to our technology systems. In addition, the software that we have developed to use in our daily operations is highly complex and may contain undetected technical errors that could cause our computer systems to fail. Because each loan that we make involves, in part, our proprietary automated underwriting process,
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process, any failure of our computer systems involving our automated underwriting process and any technical or other errors contained in the software pertaining to our automated underwriting process could compromise our ability to accurately evaluate potential members, which would negatively impact our results of operations. Furthermore, any failure of our computer systems could cause an interruption in operations and result in disruptions in, or reductions in the amount of, collections from the loans we make to our members.
Additionally, if hackers were able to access our secure files, they might be able to gain access to the personal information of our members. If we are unable to prevent such activity, we may be subject to significant liability, negative publicity and a material loss of members, all of which may negatively affect our business.
Disruptions in the operation of our computer systems and third-party data centers could have an adverse effect on our business.
Our ability to deliver products and services to our members and partners, and otherwise operate our business and comply with applicable laws, depends on the efficient and uninterrupted operation of our computer systems and third-party data centers, as well as third-party service providers. Our computer systems and third-party providers may encounter service interruptions at any time due to system or software failure, natural disasters, severe weather conditions, health pandemics, terrorist attacks, cyberattacks or other events. Any such events could have a negative effect on our business and technology infrastructure (including our computer network systems), which could lead to member dissatisfaction or long-term disruption of our operations.
Additionally, our reliance on third-party providers may mean that we will not be able to resolve operational problems internally or on a timely basis, as our operations will depend upon such third-party service providers communicating appropriately and responding swiftly to their own service disruptions through industry standard best practices in business continuity and/or disaster recovery. As a last resort, we may rely on our ability to replace a third-party service provider if it experiences difficulties that interrupt operations for a prolonged period of time or if an essential third-party service terminates. If these service arrangements are terminated for any reason without an immediately available substitute arrangement, our operations may be severely interrupted or delayed. If such interruption or delay were to continue for a substantial period of time, our business, prospects, financial condition and results of operations could be adversely affected.
The implementation of technology changes and upgrades to maintain current and integrate new systems may cause service interruptions, transaction processing errors or system conversion delays and may cause us to fail to comply with applicable laws, all of which could have a material adverse effect on our business. We expect that new technologies and business processes applicable to the financial services industry will continue to emerge and that these new technologies and business processes may be better than those we currently use. There is no assurance that we will be able to successfully adopt new technology as critical systems and applications become obsolete and better ones become available. A failure to maintain and/or improve current technology and business processes could cause disruptions in our operations or cause our solution to be less competitive, all of which could have a material adverse effect on our business.
Risks Related to Ownership of Our Securities
The price of our common stock has fluctuated and warrants may be volatile.volatile in the future.
The price of our common stock as well as our warrants,has fluctuated and may continue to fluctuate due to a variety of factors, including:
changes in the industry in which we operate;
developments involving our competitors;
changes in laws and regulations affecting our business, or changes in policies with respect to student loan forgiveness;
our ability to complete the acquisition of a national bank charter;
changes in interest rates;rates and inflation;
variations in our operating performance and the performance of our competitors in general;
actual or anticipated fluctuations in our quarterly or annual operating results;
publication of research reports by securities analysts about us or our competitors or our industry;
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the public’s reaction to our press releases, our other public announcements and our filings with the SEC;
actions by stockholders;
additions and departures of key personnel;
commencement of, or involvement in, litigation involving our company;
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changes in our capital structure, such as future issuances of securities or the incurrence of additional debt;debt, including in connection with acquisitions;
volatility in capital markets and changes in the volume of shares of our common stock or warrants available for public sale; and
general economic and political conditions, such as the effects of the ongoing COVID-19 pandemic, recessions, interest rates, inflation, local and national elections, corruption, political instability and acts of war or terrorism.terrorism, including the war in Ukraine.
These market and industry factors may materially reduce the market price of our common stock and warrants regardless of our operating performance.
We do not intend to pay cash dividends on our common stock for the foreseeable future.
We currently intend to retain our future earnings, if any, to finance the further development and expansion of our business and do not intend to pay cash dividends on our common stock in the foreseeable future. Any future determination to pay dividends on our common stock will be at the discretion of our boardBoard of directorsDirectors and will depend on our financial condition, results of operations, capital requirements, restrictions contained in future agreements and financing instruments, business prospects and such other factors as our boardBoard of directorsDirectors deems relevant.
If analysts publish inaccurate or unfavorable research, our stock price and trading volume could decline.
The trading market for our common stock depends in part on the research and reports that analysts publish about our business. We do not have any control over these analysts. If one or more of the analysts who cover us downgrade our common stock or publish inaccurate or unfavorable research about our business, the price of our common stock would likely decline. If few analysts cover us, demand for our common stock could decrease and our common stock price and trading volume may decline. Similar results may occur if one or more of these analysts stop covering us in the future or fail to publish reports on us regularly. In addition, analysts may establish and publish their own periodic projections for us. These projections may vary widely and may not accurately predict the results we actually achieve. Our share price may decline if our actual results do not match the projections of these research analysts.
We may be subject to securities litigation, which is expensive and could divert management attention.
The market price of our common stock may be volatile and, in the past, companies that have experienced volatility in the market price of their stock have been subject to securities class action litigation. We may be the target of this type of litigation in the future. Securities litigation against us could result in substantial costs and divert management’s attention from other business concerns, which could seriously harm our business.
Future resales of our common stock may cause the market price of our securities to drop significantly, even if our business is doing well.
PursuantSales of a substantial number of shares of our common stock in the public market or the perception that these sales might occur, could depress the market price of our common stock and could impair our ability to raise capital through the sale of additional equity securities. Sales of a substantial number of shares upon any future waivers or expiration of lock-up agreements entered into by our stockholders, or the perception that such sales may occur, could have a material and adverse effect on the trading price of our common stock. For example, lock-up restrictions agreed toentered into in connection with the Agreement and our bylaws, subject to certain exceptions, SCH Sponsor V LLC (the “Sponsor”), Jay Parikh, stockholders of SoFi and holders of SoFi awards prior to the Business Combination (the “SoFi Stockholders”), and SoFi Stockholders who beneficially owned 5% or greater of SoFi and certain executive officers of SoFi were contractually restricted from selling or transferring any of its or their shares of common stock (not including the shares of common stock issued in the PIPE Investment pursuant to the terms of the Subscription Agreements) (the “Lock-up Shares”). Such restrictions began at closing of the Business Combination and ended (I) in the case of the lock-up restrictions agreed to in connection with the Agreement, with respect to the Sponsor and certain of the SoFi Stockholders on July 27, 2021 with respect to 83.33% of the Lock-up Shares and (II) in the case of the restrictions contained in our bylaws with respect to the SoFi Stockholders on June 27, 2021.
Following the expiration of the remaining Lock-up Shares described above, the Sponsor and the SoFi Stockholders will not be restricted from selling the shares of common stock held by them, other than by applicable securities laws. Additionally, the third party investors that participated in the PIPE Investment (the “Third Party PIPE Investors”) are not restricted from selling any of the shares of common stock acquired in the PIPE Investment following the closing of the Business Combination, other than by applicable securities laws.have expired. As such, sales of a substantial number of shares of common stock in the public market could
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occur at any time. We have filed with the SEC, and the SEC has declared effective, a registration statement covering shares of our common stock issued in connection with the Agreement, including shares issued to the Third Party PIPE Investors, among others, to facilitate such sales. These sales, or the perception in the market that the holders of a large number of shares intend to sell shares, could cause the market price of our common stock to decline or increase the volatility in the market price of our common stock.
Our warrants are exercisable for shares of common stock, which could increase the number of shares eligible for future resale in the public market and result in dilution to our stockholders.
OutstandingIn December 2021, we completed the redemption of outstanding warrants to purchase an aggregate of 40,295,990 shares of the Company’s common stock will become exercisablethat were issued under the Warrant Agreement, dated October 8, 2020. There are 12,170,990 Series H warrants issued in accordanceconnection with the terms of the warrant agreements governing those securities. As of the date of this Quarterly Report on Form 10-Q, 12,170,990 of our warrants are exercisable.Series 1 and Series H preferred stock issuances in December 2019 that remain outstanding and were previously converted into SoFi Technologies common stock warrants. To the extent such warrants are exercised, additional shares of common stock will be issued, which will result in dilution to the holders of our common stock and increase
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the number of shares eligible for resale in the public market. Sales of substantial numbers of such shares in the public market or the fact that such warrants may be exercised could adversely affect the market price of our common stock. However, there is no guarantee that the public warrants will remain in the money prior to their expiration, and as such, the warrants may expire worthless.
The terms of the public warrants and private placement warrants may be amended in a manner adverse to a holder if holders of at least 65% of the then outstanding warrants approve of such amendment.
The warrant agreement governing the public warrants and private placement warrants provides that (a) the terms of the public warrants and private placement warrants may be amended without the consent of any holder for the purpose of (i) curing any ambiguity or correcting any mistake, including to conform the provisions of the warrant agreement to the description of the terms of the warrants and the warrant agreement set forth in the Proxy Statement/Prospectus, or defective provision or (ii) adding or changing any provisions with respect to matters or questions arising under the warrant agreement as the parties to the warrant agreement may deem necessary or desirable and that the parties deem to not adversely affect the rights of the registered holders of the warrants under the warrant agreement and (b) all other modifications or amendments require the vote or written consent of at least 65% of the then outstanding warrants; provided that any amendment that solely affects the terms of the Sponsor-held private placement warrants or any provision of the warrant agreement solely with respect to the Sponsor-held private placement warrants will also require at least 65% of the then outstanding Sponsor-held private placement warrants.
Accordingly, we may amend the terms of the public warrants and private placement warrants in a manner adverse to a holder if holders of at least 65% of the then outstanding public warrants approve of such amendment. Although our ability to amend the terms of the public warrants and private placement warrants with the consent of at least 65% of the then outstanding public warrants is unlimited (subject to the proviso in the preceding paragraph), examples of such amendments could be amendments to, among other things, increase the exercise price of the public warrants and private placement warrants, shorten the exercise period or decrease the number of ordinary shares purchasable upon exercise of a public warrants and private placement warrants.
We may redeem unexpired public warrants prior to their exercise at a time that is disadvantageous to the warrant holders, thereby making the warrants worthless.
We have the ability to redeem outstanding public warrants at any time after they become exercisable and prior to their expiration, at a price of $0.01 per warrant if, among other things, the reference value equals or exceeds $18.00 per share (as adjusted for adjustments to the number of shares issuable upon exercise or the exercise price of a warrant). If and when the public warrants become redeemable by us, we may exercise our redemption right even if we are unable to register or qualify the underlying securities for sale under all applicable state securities laws. As a result, we may redeem the public warrants as set forth above even if the holders are otherwise unable to exercise the public warrants. Redemption of the outstanding public warrants as described above could force a holder to: (i) exercise its public warrants and pay the exercise price therefor at a time when it may be disadvantageous for the holder to do so; (ii) sell its public warrants at the then-current market price when such holder might otherwise wish to hold its public warrants; or (iii) accept the nominal redemption price which, at the time the outstanding public warrants are called for redemption, we expect would be substantially less than the market value of the holder’s public warrants. None of the Sponsor-held private placement warrants are redeemable by us (subject to limited exceptions) so long as they are held by Sponsor or its permitted transferees.
In addition, we have the ability to redeem the outstanding public warrants at any time after they become exercisable and prior to their expiration, at a price of $0.10 per warrant if, among other things, the last reported sale price of our common stock for any 20 trading days within a 30-trading day period ending on the third trading day prior to the date on which we send the notice of redemption to the warrant holders equals or exceeds $10.00 per share (as adjusted for share splits, share dividends,
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rights issuances, subdivisions, reorganizations, recapitalizations and the like). In such a case, the holders will be able to exercise their public warrants prior to redemption for a number of shares of common stock determined based on the redemption date and the fair market value of common stock. The value received upon exercise of the public warrants (i) may be less than the value the holders would have received if they had exercised their public warrants at a later time where the underlying share price is higher and (ii) may not compensate the holders for the value of the public warrants, including because the number of ordinary shares received is capped at 0.361 shares of common stock per warrant (subject to adjustment) irrespective of the remaining life of the public warrants.
Our issuance of additional capital stock in connection with financings, acquisitions, investments, our stock incentive plans or otherwise will dilute all other stockholders.
Our issuance of additional capital stock in connection with financings, acquisitions, investments, our stock incentive plans or otherwise will dilute our stockholders. We expect to issue additional capital stock in the future that will result in dilution to all other stockholders. We expect to grant equity awards to employees, directors, and consultants under our stock incentive plans. We may also raise capital through equity financings in the future. As part of our business strategy, we may acquire or make investments in complementary companies, products, or technologies and issue equity securities to pay for any such acquisition or investment. Any such issuances of additional capital stock may cause stockholders to experience significant dilution of their ownership interests and the per share value of our common stock to decline.
There can be no assurance that we will be able to comply with the continued listing standards of Nasdaq.
If Nasdaq delists our shares of common stock or warrants from trading on its exchange for failure to meet Nasdaq’s listing standards, we and our stockholders could face significant material adverse consequences, including:
a limited availability of market quotations for our securities;
reduced liquidity for our securities;
a determination that our common stock is a “penny stock”stock,” which will require brokers trading in our common stock to adhere to more stringent rules and possibly result in a reduced level of trading activity in the secondary trading market for our securities;
a limited amount of news and analyst coverage; and
a decreased ability to issue additional securities or obtain additional financing in the future.
Delaware law and our organizational documents contain certain provisions, including anti-takeover provisions that limit the ability of stockholders to take certain actions and could delay or discourage takeover attempts that stockholders may consider favorable.
The Delaware General Corporation Law (the “DGCL”) and our organizational documents contain provisions that could have the effect of rendering more difficult, delaying, or preventing an acquisition that stockholders may consider favorable, including transactions in which stockholders might otherwise receive a premium for their shares. These provisions could also limit the price that investors might be willing to pay in the future for shares of our common stock, and therefore depress the trading price of our common stock. Additionally, these provisions could also make it difficult for stockholders to take certain actions, including electing directors who are not nominated by the current members of our boardBoard of directorsDirectors or taking other corporate actions, including effecting changes in our management. Among other things, our organizational documents include provisions regarding:
the ability of our boardBoard of directorsDirectors to issue shares of preferred stock, including “blank check” preferred stock and to determine the price and other terms of those shares, including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the ownership of a hostile acquirer;
the prohibition of cumulative voting in the election of directors, which limits the ability of minority stockholders to elect director candidates;
limitations on the liability of, and the indemnification of, our directors and officers;
the ability of our boardBoard of directorsDirectors to amend our bylaws, which may allow our boardBoard of directorsDirectors to take additional actions to prevent an unsolicited takeover and inhibit the ability of an acquirer to amend our bylaws to facilitate an unsolicited takeover attempt; and
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advance notice procedures with which stockholders must comply to nominate candidates to our boardBoard of directorsDirectors or to propose matters to be acted upon at a stockholders’ meeting, which could preclude stockholders from bringing matters before annual or special meetings of stockholders and delay changes in our boardBoard of directorsDirectors and also may discourage or deter a potential acquirer from conducting a solicitation of proxies to elect the acquirer’s own slate of directors or otherwise attempting to obtain control of our company.
These provisions, alone or together, could delay or prevent hostile takeovers and changes in control or changes in the boardBoard of directorsDirectors or management of our company.
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The provisions of our bylaws requiring exclusive forum in the Court of Chancery of the State of Delaware and the federal district courts of the United States for certain types of lawsuits may have the effect of discouraging certain lawsuits, including derivative lawsuits and lawsuits against our directors and officers, by limiting plaintiffs’ ability to bring a claim in a judicial forum that they find favorable.
Our bylaws provide that, to the fullest extent permitted by law, and unless we consent in writing to the selection of an alternative forum, the Court of Chancery of the State of Delaware (or, in the event that such court does not have jurisdiction, the federal district court for the District of Delaware or other state courts of the State of Delaware) will be the sole and exclusive forum for any state law claims for (i) any derivative action or proceeding brought on our behalf, (ii) any action asserting a claim for or based on a breach of a fiduciary duty owed by any of our current or former directors, officers or other employees to us or our stockholders, (iii) any action asserting a claim against us or any of our current or former directors, officers or other employees arising pursuant to any provision of the DGCL or our bylaws or Certificate of Incorporation (as either may be amended from time to time), (iv) any action asserting a claim related to or involving our company that is governed by the internal affairs doctrine, and (v) any action asserting an “internal corporate claim” as that term is defined in Section 115 of the DGCL (the “Delaware Forum Provision”). The Delaware Forum Provision, however, does not apply to actions or claims arising under the Exchange Act. Our bylaws also provide that, unless we consent in writing to the selection of an alternate forum, the sole and exclusive forum for the resolution of any complaint asserting a cause of action arising under the Securities Act, and the rules and regulations promulgated thereunder, will be the United States Federal District Courts. Section 27 of the Exchange Act creates exclusive federal jurisdiction over all suits brought to enforce any duty or liability created by the Exchange Act or the rules and regulations thereunder; our stockholders cannot and will not be deemed to have waived compliance with the U.S. federal securities laws and the rules and regulations thereunder.
These provisions may have the effect of discouraging certain lawsuits, including derivative lawsuits and lawsuits against our directors and officers, by limiting plaintiffs’ ability to bring a claim in a judicial forum that they find favorable. The enforceability of similar choice of forum provisions in other companies’ certificates of incorporation or bylaws has been challenged in legal proceedings, and it is possible that, in connection with any applicable action brought against our company, a court could find the choice of forum provisions contained in the Bylaws to be inapplicable or unenforceable in such action.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
PeriodTotal Number of Shares PurchasedAverage Price Paid Per ShareTotal Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum That may Yet Be Purchased Under the Plans or Programs
May 1 – May 31, 2021(1)
15,000,000 $10.00 — $— 
Total15,000,000 $10.00 — $— 
__________________
(1)On May 28, 2021, concurrently with the Closing of the Business Combination, the Company repurchased 15,000,000 shares of redeemable common stock for an aggregate purchase price of $150.0 million from a previous SoFi redeemable preferred stockholder.None.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.Frequency of Say on Pay
As previously reported on Form 8-K, in an advisory vote on the preferred frequency of future stockholder advisory votes on executive compensation held at the 2022 annual meeting on July 12, 2022, 407,528,398 shares voted for one year, 4,859,176 shares voted for two years, 2,696,243 shares voted for three years and 3,959,134 shares abstained. Our Company has considered the outcome of this advisory vote and has determined, as was recommended with respect to this proposal by our Board of Directors in the proxy statement for the 2022 annual meeting, that we will hold future votes to approve the compensation paid to the Company’s named executive officers (“say on pay votes”) on an annual basis until the next required vote on the frequency of say on pay votes. This disclosure is intended to satisfy Item 5.07(d) of Form 8-K.
Resignation of Named Executive Officer
On August 8, 2022, Ms. Michelle Gill, Executive Vice President and Group Business Unit Leader – Lending and Capital Markets, provided notice of her intention to resign from her position with the Company, effective at a date to be determined in September 2022. Ms. Gill resigned to pursue other opportunities and her resignation was not the result of any dispute or disagreement with the Company relating to the Company's operations, policies (including accounting or financial policies) or practices.
Ms. Gill’s duties and responsibilities over lending will be assumed by Chad Borton, President, SoFi Bank, and her duties and responsibilities over capital markets will be assumed by Christopher Lapointe, Chief Financial Officer.
157158

SoFi Technologies, Inc.
The above disclosure is intended to satisfy the Company’s obligation under Item 5.02(b) of Form 8‐K.
Item 6. Exhibits
Exhibit No.Description
101.INSInline XBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
101.SCH101.SCH+Inline XBRL Taxonomy Extension Schema Document
101.CAL101.CAL+Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB101.LAB+Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE101.PRE+Inline XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF101.DEF+Inline XBRL Taxonomy Extension Definition Linkbase Document
104Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)
___________________

+     Filed herewith.
*     Indicates a document being furnished with this Form 10-Q. Information furnished herewith shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section. Such exhibit shall not be deemed incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.
158159

SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
SoFi Technologies, Inc.
(Registrant)
Date:August 16, 20219, 2022By:/s/ Christopher Lapointe
Christopher Lapointe
Chief Financial Officer
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SoFi Technologies, Inc.
SOFI TECHNOLOGIES, INC.

SUPPLEMENTAL INFORMATION
Page
Average Balances and Net Interest Earnings Analysis
Analysis of Changes in Net Interest Income
Loan Maturity Schedule
Analysis of Allowance for Credit Losses
Analysis of Charge-offs
Deposits
F-1

SoFi Technologies, Inc.
SoFi Technologies, Inc.
Unaudited Supplemental Financial Data
As a bank holding company, we are providing the following supplemental information pursuant to Subpart 1400 of Regulation S-K. Certain other information required by Subpart 1400 of Regulation S-K is presented throughout this Quarterly Report on Form 10-Q.
Average Balances and Net Interest Earnings Analysis
Three Months Ended June 30, 2022Three Months Ended June 30, 2021
($ in thousands)
Average Balances(1)
Interest Income/ExpenseAverage Rate
Average Balances(1)
Interest Income/ExpenseAverage Rate
Assets
Interest-earning assets:
Interest-bearing deposits with banks$1,064,672 $943 0.35 %$782,083 $180 0.09 %
Investments in available-for-sale securities199,542 437 0.88 — — — 
Loans(2)
7,804,416 145,337 7.45 4,839,883 79,677 6.59 
Securitization investments306,298 2,567 3.35 431,184 3,794 3.52 
Related party receivables— — — — — — 
Total interest-earning assets9,374,928 149,284 6.37 %6,053,150 83,651 5.53 %
Total noninterest-earning assets3,011,591 1,886,758 
Total assets$12,386,519 $7,939,908 
Liabilities, Temporary Equity and Permanent Equity
Interest-bearing liabilities:
Demand deposits$1,137,097 $2,654 0.93 %$— $— — %
Savings deposits673,561 1,863 1.11 — — — 
Time deposits17,660 26 0.59 — — — 
Total interest-bearing deposits1,828,318 4,543 0.99 — — — 
Debt(2)
4,284,366 21,012 1.96 3,778,435 25,481 2.70 
Residual interests classified as debt61,388 1,037 6.76 110,828 2,146 7.75 
Total interest-bearing liabilities6,174,072 26,592 1.72 %3,889,263 27,627 2.84 %
Total noninterest-bearing liabilities682,474 601,724 
Total liabilities$6,856,546 $4,490,987 
Total temporary equity320,374 2,459,987 
Total permanent equity5,209,599 988,934 
Total liabilities, temporary equity and permanent equity$12,386,519 $7,939,908 
Net interest income(3)
$122,692 $56,024 
Net interest margin(4)
5.23 %3.70 %
___________________
(1)Average balances were calculated on four-month ending balances and include accrued interest.
(2)Interest income on loans measured at amortized cost includes amortization of deferred loan fees, net of deferred loan costs, of $2.1 million and $0.1 million for the three months ended June 30, 2022 and 2021, respectively. Interest expense on debt includes debt issuance and discount expense of $3.9 million and $5.5 million during the three months ended June 30, 2022 and 2021, respectively.
(3)Net interest income is calculated as the excess of total interest income on interest-earning assets over total interest expense on interest-bearing liabilities.
(4)Net interest margin is calculated as net interest income divided by total average interest-earning assets.
F-2

SoFi Technologies, Inc.
Six Months Ended June 30, 2022Six Months Ended June 30, 2021
($ in thousands)
Average Balances(1)
Interest Income/ExpenseAverage Rate
Average Balances(1)
Interest Income/ExpenseAverage Rate
Assets
Interest-earning assets:
Interest-bearing deposits with banks$1,070,345 $1,401 0.26 %$781,404 $409 0.10 %
Investments in available-for-sale securities196,237 685 0.70 — — — 
Loans(2)
7,383,365 259,722 7.04 4,849,458 156,899 6.47 
Securitization investments329,400 5,325 3.23 454,927 8,261 3.63 
Related party receivables— — — 5,140 211 8.21 
Total interest-earning assets8,979,347 267,133 5.95 %6,090,929 165,780 5.44 %
Total noninterest-earning assets2,565,560 1,922,710 
Total assets$11,544,907 $8,013,639 
Liabilities, Temporary Equity and Permanent Equity
Interest-bearing liabilities:
Demand deposits$723,935 $2,927 0.81 %$— $— — %
Savings deposits410,332 2,016 0.98 — — — 
Time deposits12,098 31 0.51 — — — 
Total interest-bearing deposits1,146,365 4,974 0.87 — — — 
Debt(2)
4,547,852 42,039 1.85 4,045,285 58,099 2.87 
Residual interests classified as debt72,238 2,565 7.10 112,370 4,345 7.73 
Total interest-bearing liabilities5,766,455 49,578 1.72 %4,157,655 62,444 3.00 %
Total noninterest-bearing liabilities602,256 576,020 
Total liabilities$6,368,711 $4,733,675 
Total temporary equity320,374 2,765,858 
Total permanent equity4,855,822 514,106 
Total liabilities, temporary equity and permanent equity$11,544,907 $8,013,639 
Net interest income(3)
$217,555 $103,336 
Net interest margin(4)
4.85 %3.39 %
__________________
(1)Average balances were calculated on seven-month ending balances and include accrued interest.
(2)Interest income on loans measured at amortized cost includes amortization of deferred loan fees, net of deferred loan costs, of $3.7 million and $0.1 million for the six months ended June 30, 2022 and 2021, respectively. Interest expense on debt includes debt issuance and discount expense of $8.1 million and $11.5 million during the six months ended June 30, 2022 and 2021, respectively.
(3)Net interest income is calculated as the excess of total interest income on interest-earning assets over total interest expense on interest-bearing liabilities.
(4)Net interest margin is calculated as net interest income divided by total average interest-earning assets.

F-3

SoFi Technologies, Inc.
Analysis of Changes in Net Interest Income
The following table presents period-over-period changes in net interest income and the extent to which the variance is attributable to changes in the volume of our interest-earning assets and interest-bearing liabilities or changes in the interest rates related to these assets and liabilities:
Three Months Ended June 30,Six Months Ended June 30,
2022 vs. 20212022 vs. 2021
Increase (Decrease) Due to Change in(1):
Increase (Decrease) Due to Change in(1):
($ in thousands)VolumeRateTotal VarianceVolumeRateTotal Variance
Interest income:
Interest-bearing deposits with banks$250 $513 $763 $378 $614 $992 
Investments in available-for-sale securities437 — 437 685 — 685 
Loans55,207 10,453 65,660 89,134 13,689 102,823 
Securitization investments(1,047)(180)(1,227)(2,029)(907)(2,936)
Related party receivables— — — — (211)(211)
Total interest income
$54,847 $10,786 $65,633 $88,168 $13,185 $101,353 
Interest expense:
Interest-bearing deposits$4,543 $— $4,543 $4,974 $— $4,974 
Debt2,481 (6,950)(4,469)4,646 (20,706)(16,060)
Residual interests classified as debt(835)(274)(1,109)(1,425)(355)(1,780)
Total interest expense
$6,189 $(7,224)$(1,035)$8,195 $(21,061)$(12,866)
Net interest income
$48,658 $18,010 $66,668 $79,973 $34,246 $114,219 
___________________
(1)We calculate the change in interest income and interest expense separately for each item. Volume and rate changes have been allocated on a consistent basis using the respective percentage changes in average balances and average rates.
F-4

SoFi Technologies, Inc.
Loan Maturity Schedule
The following table presents the maturities of our loan portfolio, as well as the separate presentation of the total amount of loans in each loan category that are due after one year that have variable rates and fixed rates:
As of June 30, 2022(1)
($ in thousands)Within 1 yearAfter 1 year through 5 yearsAfter 5 years through 15 yearsAfter 15 yearsTotal
Loan Portfolio:
Student loans$5,584 $633,872 $2,375,064 $643,173 $3,657,693 
Home loans— — 5,623 136,495 142,118 
Personal loans52,301 3,372,256 519,211 — 3,943,768 
Credit card(2)
192,824 — — — 192,824 
Commercial and consumer banking2,812 7,227 15,676 54,487 80,202 
Total loans$253,521 $4,013,355 $2,915,574 $834,155 $8,016,605 
Loans with variable rates:
Student loans$59,294 $99,500 $6,974 $165,768 
Home loans— — — — 
Personal loans10,607 — — 10,607 
Commercial and consumer banking3,554 11,736 49,371 64,661 
Total loans$73,455 $111,236 $56,345 $241,036 
Loans with fixed rates:
Student loans$574,578 $2,275,564 $636,199 $3,486,341 
Home loans— 5,623 136,495 142,118 
Personal loans3,361,649 519,211 — 3,880,860 
Commercial and consumer banking3,673 3,940 5,116 12,729 
Total loans$3,939,900 $2,804,338 $777,810 $7,522,048 
__________________
(1)Maturities presented are based upon the contractual terms of the loans. Amounts represent unpaid principal balance of loans outstanding at period end.
(2)Due to the revolving nature of credit card loans, we report all of our credit card loans as due in one year or less.
Analysis of Allowance for Credit Losses
Allowance for Credit Losses Ratios
The following table presents the ratio of allowance for credit losses to total loans outstanding that are measured at amortized cost as of the dates indicated:
($ in thousands)June 30, 2022June 30, 2021
Allowance for credit losses to total loans outstanding
Allowance for credit losses$23,178 $691 
Total loans outstanding(1)
$273,026 $42,625 
Ratio(2)
8.49 %1.62 %
__________________
(1)Total loans outstanding excludes accrued interest.
(2)The increase in the ratio was attributable to credit card and was reflective of both an increase in the average balance and an increase in our estimate of expected future credit losses.
We omitted the credit ratios associated with nonaccrual loans, as the balance of nonaccrual loans was immaterial.
F-5

SoFi Technologies, Inc.
Allocation of Allowance for Credit Losses
The following table presents the allocation of the allowance for credit losses and the percentage of loans outstanding by category to total loans outstanding that are measured at amortized cost as of the dates indicated:
June 30, 2022June 30, 2021
($ in thousands)Allowance for credit losses
Percent of loans to total loans(1)
Allowance for credit losses
Percent of loans to total loans(1)
Credit card$21,974 71 %$691 100 %
Commercial and consumer banking1,204 29 %— — %
Total$23,178 100 %$691 100 %
__________________
(1)Loans outstanding balances used in the calculation exclude accrued interest.
Analysis of Charge-offs
The following tables present information regarding average loans outstanding during the period, net charge-offs during the period, and the annualized ratio of net charge-offs to average loans outstanding:
Three Months Ended June 30, 2022Three Months Ended June 30, 2021
($ in thousands)
Average Loans(1)
Net Charge-offsRatio
Average Loans(1)
Net Charge-offsRatio
Student loans$3,791,179 $2,687 0.28 %$2,844,432 $1,586 0.22 %
Home loans137,757 — — 205,465 — — 
Personal loans3,637,657 11,340 1.25 1,762,731 5,310 1.20 
Credit card157,642 4,488 11.39 27,255 — — 
Commercial and consumer banking80,181 — — — — 
Total loans$7,804,416 $18,516 0.95 %$4,839,883 $6,896 0.57 %

Six Months Ended June 30, 2022Six Months Ended June 30, 2021
($ in thousands)
Average Loans(1)
Net Charge-offsRatio
Average Loans(1)
Net Charge-offsRatio
Student loans$3,830,197 $5,301 0.28 %$2,891,535 $3,986 0.28 %
Home loans157,943 — — 191,636 — — 
Personal loans3,193,601 18,451 1.16 1,745,704 12,415 1.42 
Credit card143,836 7,305 10.16 18,224 — — 
Commercial and consumer banking57,788 — 2,359 — — 
Total loans$7,383,365 $31,058 0.84 %$4,849,458 $16,401 0.68 %
___________________
(1)Average balances were calculated on four-month or seven-month ending balances and include accrued interest.
Deposits
Uninsured Deposits
As of June 30, 2022, the amount of uninsured deposits totaled $241.0 million. We did not have any deposits as of June 30, 2021.
The following table presents uninsured time deposits by remaining time to maturity:
($ in thousands)June 30, 2022
Uninsured Time Deposits
3 months or less$3,098 
Over 3 months through 6 months7,304 
Over 6 months through 12 months505 
Over 12 months62 
Total
$10,969 
159F-6