UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

 
FORM 10-Q/A
Amendment No. 110-Q
 

 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2017
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ____________________ to ____________________.
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2017
or
☐  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from          to            
Commission file number001-33601
        
GlobalSCAPE, Inc.
(Exact Name of Registrant as Specified in its Charter)

Delaware
74-2785449
(State or other jurisdictionOther Jurisdiction of incorporationIncorporation or organization)Organization(I.R.S. Employer Identification No.)
  
4500 Lockhill-Selma, Suite 150
San Antonio, Texas
78249
(Address of Principal Executive Office)Offices(Zip Code)Code

(210) 308-8267
(Registrant’s Telephone Number, Including Area Code)Code
210-308-8267
 
                                                                                                                      
Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☐  No No ☐

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☐ No No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☐Accelerated filer ☐
Non-accelerated filer ☐ (Do(Do not check if a smaller reporting company)
Smaller reporting company
Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐  No

APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PRECEDING FIVE YEARS:

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court. Yes ☐ No ☐

APPLICABLE ONLY TO CORPORATE ISSUERS

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.  As of April 30,October 31, 2017 there were 21,571,83121,793,131 shares of common stock outstanding.

EXPLANATORY NOTE


This Amendment No. 1 on Form 10-Q/A (the “Amendment”) amends the GlobalSCAPE, Inc. Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2017, (the “Form 10-Q”), as filed with the Securities and Exchange Commission on May 12, 2017.
This amendment corrects a typographical error in the condensed consolidated balance sheet as of December 31, 2016, presented in the Form 10-Q. This typographical error caused the individual line item amounts in non-current assets as of December 31, 2016, to be improperly matched with their respective descriptions. When matched with their appropriate descriptions, each item in non-current assets as of December 31, 2016, in the Form 10-Q is identical to that same item on the balance sheet as of December 31, 2016, as presented in the GlobalSCAPE, Inc. Form 10-K for the year ended December 31, 2016, as filed with the Securities and Exchange Commission on March 27, 2017 (the “Form 10-K”).  Following is an illustration of this typographical error correction:
GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
(in thousands except share amounts)
          
  March 31,  December 31,  December 31, 
  2017  2016  2016 
  (Unaudited)  (As presented in the Form 10-Q originally filed)  (As presented in this Form 10-Q/A with the typographical error corrected) (Audited) 
          
          
Assets         
Current assets:         
Cash and cash equivalents $10,400  $8,895  $8,895 
Short term certificates of deposit  2,759   2,754   2,754 
Accounts receivable, net  5,499   6,964   6,964 
Federal income tax receivable  -   169   169 
Prepaid and other expenses  492   521   521 
Total current assets  19,150   19,303   19,303 
             
Long term certificates of deposit  12,837   456   12,779 
Capitalized software development costs, net  3,731   12,779   3,743 
Goodwill  12,712   3,743   12,712 
Deferred tax asset, net  1,190   12,712   942 
Property and equipment, net  577   942   456 
Other assets  64   245   245 
Total assets $50,261  $50,180  $50,180 
             
 Liabilities and Stockholders’ Equity            
Current liabilities:            
Accounts payable $657  $876  $876 
Accrued expenses  1,928   1,836   1,836 
Income tax payable  474   -   - 
Deferred revenue  12,704   13,655   13,655 
Total current liabilities  15,763   16,367   16,367 
             
Deferred revenue, non-current portion  3,618   3,790   3,790 
Other long term liabilities  163   147   147 
             
Commitments and contingencies            
             
Stockholders’ equity:            
Preferred stock, par value $0.001 per share, 10,000,000
authorized, no shares issued or outstanding
  -   -   - 
Common stock, par value $0.001 per share, 40,000,000
authorized, 21,970,412 and 21,920,912 shares issued
at March 31, 2017, and December 31, 2016, respectively
  22   22   22 
Additional paid-in capital  22,064   21,650   21,650 
Treasury stock, 403,581 shares, at cost, at            
March 31, 2017 and December 31, 2016  (1,452)  (1,452)  (1,452)
Retained earnings  10,083   9,656   9,656 
Total stockholders’ equity  30,717   29,876   29,876 
Total liabilities and stockholders’ equity $50,261  $50,180  $50,180 

This typographical error had no effect on any other financial statement in the 10-Q, the footnotes to the financial statements, or any other section of the Form 10-Q. This typographical error had no effect on the Form 10-K.
The XBRL data filed in Exhibit 101 of the 10-Q has been updated for this correction.
Pursuant to Rule 12b-15 promulgated under the Securities Exchange Act of 1934, as amended, we have presented below the entire Form 10-Q with the typographical error corrected on the condensed consolidated balance sheet. This correction was included voluntarily by the registrant to enhance the understanding of its financial results and not in response to a specific disclosure requirement of Form 10-Q.
Except as expressly set forth above, this Amendment does not, and does not purport to, amend, update or restate the information in any other item of the Form 10-Q (other than the updating of the Exhibits to include updated Certifications of the Chief Executive and Chief Financial Officers) or reflect any events that have occurred after the filing of the original Form 10-Q.



GlobalSCAPE, Inc.
Quarterly Report on Form 10-Q
For the Quarter ended March 31,September 30, 2017
Index

  Page
   
Part I.Financial Information 
   
Item 1.53
 53
 64
 75
 86
   
Item 2.2527
   
Item 3.4147
   
Item 4.4147
   
Part II.Other Information42
   
Item 1.4250
   
Item1AItem 1A.4250
   
Item 6.4250
  
4351

GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®, EFT Cloud Services®, GlobalSCAPE Securely Connected®, CuteSendIt®, and Mail Express® are registered trademarks of GlobalSCAPE, Inc.  

Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, EFT Server™, EFT Workspaces™, EFT Insight™, Enhanced File Transfer™, Enhanced File Transfer Server™, Secure Ad Hoc Transfer™, SAT™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise™, Desktop Transfer Client™, DTC™, Mobile Transfer Client™, MTC™, Web Transfer Client™, Workspaces™, Accelerate™, WTC™, Content Integrity Control™, Advanced Authentication™, AAM™ and scConnect™ are trademarks of GlobalSCAPE, Inc. 

TappIn® and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary. 

TappIn Secure Share™, Social Share™, Now Playing™, and Enhanced A La Carte Playlist™, are trademarks of TappIn, Inc., our wholly-owned subsidiary.

Other trademarks and trade names in this Quarterly Report are the property of their respective owners.



Part I. Financial Information

Item 1. Financial StatementStatements

GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
(in thousands except share amounts)
 
  September 30,  December 31, 
  2017  2016 
  (Unaudited)    
Assets      
Current assets:      
Cash and cash equivalents $11,447  $8,895 
Certificates of deposit, short term  2,768   2,754 
Accounts receivable, net  4,475   6,288 
Federal income tax receivable  1,051   292 
Prepaid and other expenses  368   531 
Total current assets  20,109   18,760 
         
Certificates of deposit, long term  12,960   12,779 
Capitalized software development costs, net  3,803   3,743 
Goodwill  12,712   12,712 
Deferred tax asset, net  1,022   1,050 
Property and equipment, net  505   456 
Other assets  91   245 
Total assets $51,202  $49,745 
         
 Liabilities and Stockholders’ Equity        
Current liabilities:        
Accounts payable $1,378  $930 
Accrued expenses  2,007   1,603 
Deferred revenue  12,012   13,655 
Total current liabilities  15,397   16,188 
         
Deferred revenue, non-current portion  3,907   3,790 
Other long term liabilities  174   152 
         
Commitments and contingencies        
         
Stockholders’ equity:        
Preferred stock, par value $0.001 per share, 10,000,000
 authorized, no shares issued or outstanding
  -   - 
Common stock, par value $0.001 per share, 40,000,000
 authorized, 22,196,712 and 21,920,912 shares issued
 at September 30, 2017, and December 31, 2016, respectively
  22   22 
Additional paid-in capital  23,280   21,756 
Treasury stock, 403,581 shares, at cost, at
September 30, 2017 and December 31, 2016
  (1,452)  (1,452)
Retained earnings  9,874   9,289 
Total stockholders’ equity  31,724   29,615 
Total liabilities and stockholders’ equity $51,202  $49,745 

GlobalSCAPE, Inc.
Condensed Consolidated Balance Sheets
(in thousands except share amounts)

  March 31,  December 31, 
  2017  2016 
  (Unaudited)  (Audited) 
Assets      
Current assets:      
Cash and cash equivalents $10,400  $8,895 
Short term certificates of deposit  2,759   2,754 
Accounts receivable, net  5,499   6,964 
Federal income tax receivable  -   169 
Prepaid and other expenses  492   521 
Total current assets  19,150   19,303 
         
Long term certificates of deposit  12,837   12,779 
Capitalized software development costs, net  3,731   3,743 
Goodwill  12,712   12,712 
Deferred tax asset, net  1,190   942 
Property and equipment, net  577   456 
Other assets  64   245 
Total assets $50,261  $50,180 
         
 Liabilities and Stockholders’ Equity        
Current liabilities:        
Accounts payable $657  $876 
Accrued expenses  1,928   1,836 
Income tax payable  474   - 
Deferred revenue  12,704   13,655 
Total current liabilities  15,763   16,367 
         
Deferred revenue, non-current portion  3,618   3,790 
Other long term liabilities  163   147 
         
Commitments and contingencies        
         
Stockholders’ equity:        
Preferred stock, par value $0.001 per share, 10,000,000
authorized, no shares issued or outstanding
  -   - 
Common stock, par value $0.001 per share, 40,000,000
authorized, 21,970,412 and 21,920,912 shares issued
at March 31, 2017, and December 31, 2016, respectively
  22   22 
Additional paid-in capital  22,064   21,650 
Treasury stock, 403,581 shares, at cost, at
March 31, 2017 and December 31, 2016
  (1,452)  (1,452)
Retained earnings  10,083   9,656 
Total stockholders’ equity  30,717   29,876 
Total liabilities and stockholders’ equity $50,261  $50,180 

The accompanying notes are an integral part of these condensed consolidated financial statements.


 
GlobalSCAPE, Inc.
Condensed Consolidated Statements of Operations and Comprehensive Income
(In thousands, except per share amounts)
(Unaudited)
Condensed Consolidated Statements of Operations and Comprehensive Income
  Three months ended September 30,  Nine months ended September 30, 
  2017  2016  2017  2016 
             
Operating Revenues:            
Software licenses $2,488  $3,322  $7,768  $8,381 
Maintenance and support  5,360   4,637   15,702   13,635 
Professional services  368   702   1,652   2,107 
Total Revenues  8,216   8,661   25,122   24,123 
Cost of revenues                
Software licenses  725   862   2,234   2,284 
Maintenance and support  446   362   1,283   1,142 
Professional services  402   393   1,120   1,269 
Total cost of revenues  1,573   1,617   4,637   4,695 
Gross profit  6,643   7,044   20,485   19,428 
Operating expenses                
Sales and marketing  3,079   2,880   9,564   8,765 
General and administrative  2,575   1,634   6,178   5,046 
Research and development  594   519   2,530   1,750 
Total operating expenses  6,248   5,033   18,272   15,561 
Income from operations  395   2,011   2,213   3,867 
Interest income (expense), net  75   28   221   88 
Income before income taxes  470   2,039   2,434   3,955 
Income tax expense  194   705   870   1,397 
Net income $276  $1,334  $1,564  $2,558 
Comprehensive Income $276  $1,334  $1,564  $2,558 
                 
Net income per common share -                
Basic $0.01  $0.06  $0.07  $0.12 
Diluted $0.01  $0.06  $0.07  $0.12 
                 
Weighted average shares outstanding:                
Basic  21,792   21,122   21,672   21,061 
Diluted  22,247   21,674   22,145   21,640 
                 
Cash dividends declared per share $0.015  $0.015  $0.045  $0.045 
(In thousands, except per share amounts)
(Unaudited)

  Three months ended March 31, 
  2017  2016 
       
Operating Revenues:      
Software licenses $2,464  $2,299 
Maintenance and support  5,121   4,446 
Professional services  733   642 
Total Revenues  8,318   7,387 
Cost of revenues        
Software licenses  736   630 
Maintenance and support  412   394 
Professional services  377   422 
Total cost of revenues  1,525   1,446 
Gross profit  6,793   5,941 
Operating expenses        
Sales and marketing  3,330   3,048 
General and administrative  1,721   1,733 
Research and development  739   627 
Total operating expenses  5,790   5,408 
Income from operations  1,003   533 
Other income  70   33 
Income before income taxes  1,073   566 
Income tax expense  322   174 
Net income $751  $392 
Comprehensive income $751  $392 
         
Net income per common share -        
Basic $0.03  $0.02 
Diluted $0.03  $0.02 
         
Weighted average shares outstanding:        
Basic  21,544   21,033 
Diluted  22,023   21,652 
         
Cash dividends declared per share $0.015  $0.015 

The accompanying notes are an integral part of these condensed consolidated financial statements.


GlobalSCAPE, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)

  For the Nine Months Ended September 30, 
  2017  2016 
Operating Activities:      
Net income $1,564  $2,558 
Items not involving cash at the time they are recorded in the statement of operations:     
Provision for sales returns and doubtful accounts receivable  15   58 
Depreciation and amortization  1,604   1,522 
Share-based compensation  1,053   753 
Deferred taxes  28   (36)
Excess tax benefit from share-based compensation  -   5 
Subtotal before changes in operating assets and liabilities  4,264   4,860 
Changes in operating assets and liabilities:        
Accounts receivable  1,798   (2,249)
Prepaid expenses  163   86 
Deferred revenue  (1,526)  770 
Accounts payable  448   (237)
Accrued expenses  404   (197)
Other assets  154   30 
Accrued interest receivable  (195)  (49)
Other long-term liabilities  22   10 
Income tax receivable and payable  (759)  600 
Net cash provided by operating activities  4,773   3,624 
Investing Activities:        
Software development costs capitalized  (1,464)  (1,298)
Purchase of property and equipment  (249)  (168)
Net cash (used in) investing activities  (1,713)  (1,466)
Financing Activities:        
Proceeds from exercise of stock options  471   333 
Excess tax benefit from share-based compensation  -   (5)
Dividends paid  (979)  (950)
Net cash (used in) financing activities  (508)  (622)
         
Net increase in cash  2,552   1,536 
Cash at beginning of period  8,895   15,885 
Cash at end of period $11,447  $17,421 
         
Supplemental disclosure of cash flow information:        
Cash paid during the period for:        
Interest $-  $- 
Income taxes $1,616  $776 
GlobalSCAPE, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)

  For the Three Months Ended March 31, 
  2017  2016 
Operating Activities:      
Net income $751  $392 
Items not involving cash at the time they are recorded in the statement of operations:     
Provision for sales returns and doubtful accounts receivable  11   43 
Depreciation and amortization  541   501 
Share-based compensation  324   222 
Deferred taxes  (248)  (19)
Excess tax benefit from share-based compensation  -   (3)
Subtotal before changes in operating assets and liabilities  1,379   1,136 
Changes in operating assets and liabilities:        
Accounts receivable  1,454   916 
Prepaid expenses  29   34 
Deferred revenue  (1,123)  (416)
Accounts payable  (219)  (350)
Accrued expenses  92   (272)
Other assets  181   22 
Accrued interest receivable  (63)  (16)
Other long-term liabilities  16   3 
Income tax receivable and payable  643   150 
Net cash provided by operating activities  2,389   1,207 
Investing Activities:        
Software development costs capitalized  (462)  (488)
Purchase of property and equipment  (188)  (90)
Net cash (used in) investing activities  (650)  (578)
Financing Activities:        
Proceeds from exercise of stock options  90   122 
Excess tax benefit from share-based compensation  -   3 
Dividends paid  (324)  (315)
Net cash (used in) financing activities  (234)  (190)
         
Net increase in cash  1,505   439 
Cash at beginning of period  8,895   15,885 
Cash at end of period $10,400  $16,324 
         
Supplemental disclosure of cash flow information:        
Cash paid during the period for:        
Interest $-  $- 
Income taxes $15  $22 

The accompanying notes are an integral part of these condensed consolidated financial statements.


GlobalSCAPE, Inc.
Notes to Condensed Consolidated Financial Statements
As of March 31,September 30, 2017 and For the Three and Nine
Months Then Ended
(Unaudited)

1.1.           Nature of Business

We provideGlobalSCAPE, Inc., and its wholly-owned subsidiary (together referred to as the “Company”, “GlobalSCAPE”, or “we”) provides secure information exchange capabilities for enterprises and consumers through the development and distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. Our solution portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.  Our primary product is EnhanceEnhanced File Transfer, or EFT. We have other products that complement our EFT product.

In June 2017, we introduced a data integration product that we planned to sell under the brand name Kenetix. We licensed the technology for this product from a third party. This product is a cloud-based, integration-as-a-service, or iPaaS, solution used to connect applications, microservices, application program interfaces (or API’s), data and processes within and between organizations. We have experienced issues with the third-party technology and have determined to suspend marketing of the product as we evaluate options and determine whether the licensor can effectively address the issues.

We also sell other products that are synergistic to EFT including Mail Express, WAFS, and CuteFTP. Collectively, these products constitute less than 10% of our total revenue.

Throughout these notes unless otherwise noted, our references to the 2017 quarter and the 2016 quarter refer to the three months ended March 31,September 30, 2017 and 2016, respectively.  Our references to the 2017 nine months and the 2016 nine months refer to the nine months ended September 30, 2017 and 2016, respectively.

2.2.           Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with Rule 10-01 of Regulation S-X, “Interim Financial Statements”, as prescribed by the United States Securities and Exchange Commission, or SEC. Accordingly, they do not include all information and footnotes required under United States generally accepted accounting principles, in the United States, or GAAP, for complete financial statements. In the opinion of management, all accounting entries necessary for a fair presentation of our financial position and results of operations have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year. The information included in this Form 10-Q should be read in conjunction with the financial statements and the notes thereto included in our Annual Report on Form 10-K10-K/A for the fiscal year ended December 31, 2016, filed with the SEC on June 14, 2018, which we refer to as the 2016 Form 10-K,10-K/A, as well as Management’s Discussion and Analysis of Financial Condition and Results of Operations also included in our 2016 Form 10-K10-K/A and in this report.

We follow accounting standards set by the Financial Accounting Standards Board.Board, or FASB. This board sets GAAP, thatwhich we follow in preparing financial statements that report our financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the United States Securities and Exchange Commission, or SEC.
 
The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our financial statements. It is possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported amounts of our financial position and results of operations.

3.
6


3.           Significant Accounting Policies

Principles of Consolidation

The accompanying condensed consolidated financial statements of GlobalSCAPE, Inc. and its wholly-owned subsidiary (collectively referred to as the “Company” or “we”) are prepared in conformity with GAAP.  All intercompany accounts and transactions have been eliminated.


Changes in Accounting Methods, Reclassifications and Revisions

As part of our ongoing enhancement and refinement of our financial reporting to fairly present our results of operations and financial position, we may make changes from time-to-time in accounting methods and in the classification and presentation of our business activities in our financial statements. To ensure comparability between periods, we revise previous period financial statements presented to conform them to the method of presentation in our current period financial statements. If the changes increase or decrease previously reported amounts of revenue or expenses, we adjust retained earnings as of the beginning of the earliest period presented for the cumulative effect, if any, on that balance.  If these changes affect our financial statements for previously reported interim periods not presented herein, we present revised financial statements for those periods when they are reported in the future.

Method of Amortization of Deferred Revenue Related to M&S Contracts

In previously issued financial statements for our fiscal years prior to 2016 and for the first three quarters of 2016, we amortized deferred revenue related to maintenance and support, or M&S, contracts by recording a full month of amortization in the first month of a contract. We used that method based on our intent to match revenue from our M&S contracts to the expense we incur when delivering M&S services. We acknowledge that the more common and widespread practice is to amortize deferred revenue based upon the specific number of days the M&S contract is in place during that month. Both methods result in the recognition of the same amount of revenue over the term of the M&S contract but yield differing amounts of revenue being recognized in the first month and last month of an M&S contract.

Commencing with the issuance of our financial statements as of December 31, 2016, and for the year then ended, we changed our method of amortizing deferred revenue related to M&S contracts such that our condensed consolidated statements of operations and balance sheets included herein are now prepared using the specific number of days method. This change decreased M&S revenue and net income for the three months and nine months ended March 31,September 30, 2016, as reported herein by immaterial amounts relative to amounts previously reported for that period. This change increased deferred revenue as of March 31,September 30, 2016, by an immaterial amount relative to the amount previously reported as of that date. This change has no effect on the total amount of revenue we will realize from our M&S contracts.

Method of Recording M&S Billings

We may invoice a customer for M&S to be provided commencing on a date in a month subsequent to the month in which we invoice the customer. We typically receive a purchase order from our customers for M&S prior to invoicing them, and it is not uncommon for a customer to pay us in advance of that M&S commencement date either on their own or when we request such payment. Accordingly, in our previouslyconsolidated balance sheets issued financial statements asprior to 2016 and for the first three quarters of March 31, 2016, we recorded an account receivable and deferred revenue for these invoices as of the date of the invoice. Commencing with the preparation and issuance of our consolidated financial statements as of December 31, 2016, we determined that a reasonable, alternate and more conservative method would be to wait until the commencement date of the M&S contract had arrived to record the account receivable and deferred revenue for any such invoices for which we have not been paid as of the balance sheet date. Accordingly, our condensed consolidated balance sheet as of March 31, 2016, included herein is now prepared and presented using that method. This change had the effect of decreasing our reported amounts of accounts receivable and deferred revenue relative to the method we previously used but does not affect any of our reported amounts of revenue or net income.

Reclassification of Sales Engineer Expenses

We employ sales engineers who assist our sales staff in addressing technical considerations by our customers prior to their purchasing our product. Our use of sales engineers has expanded in recent quarters. Prior to 2016 and for the first three quarters of 2016, we classified the expense of sales engineers as part of costs of revenue – professional services. Commencing with the preparation and issuance of our financial statements as of December 31, 2016, we began classifying these expenses as part of sales and marketing expense to more appropriately present the current nature of the activities of our sales engineers. This change has the effect of decreasing cost of revenue – professional services and increasing sales and marketing expense. It does not affect any of our reported amounts of revenue or net income.


Reclassification of Reserve for Uncertain Tax Position

As described in Note 9, we maintain a reserve for uncertain tax positions. Previously,Prior to 2016 and for the first three quarters of 2016, we classified that reserve as a current liability since it was not material to our financial statements taken as a whole. Commencing with the preparation of our financial statements as of December 31, 2016, we determined it appropriate to classify it as a component of other long term liabilities. This change has the effect of decreasing current income taxes payable and increasing other long term liabilities.


Reclassification of Professional Services Revenue

In preparing our condensed consolidated statement of operations and comprehensive income for the 2017 quarter and 2017 nine months, we changed the classification ofclassified as professional services certain revenue fromthat had been previously reported as M&S to professional servicesrevenue for 2016. We made that change to better reflect the nature of that revenue. We have made the same reclassification in our condensed consolidated statement of operations and comprehensive income for the 2016 quarter and 2016 nine months presented herein.

With respectAdjustments Related to the Audit Committee Investigation and Audit of 2016 Financial Statements

The Company has concluded that its previously issued consolidated financial statements for the year ended December 31, 2016 should be restated due to misstatements related to certain revenue transactions incorrectly recognized during the year ended December 31, 2016 as well as other transactions identified during the Audit Committee’s investigation and management’s analysis and for the changes in the Company’s accounting methods, reclassifications and revisions described above items, we have revised ourin this Note 3.

The impact of all of the misstatements described above on the condensed consolidated financial statements as of March 31, 2016 and for the three and nine months then ended. The following tables illustrate the effects of the above items on those previously issued financial statements:ended September 30, 2016 are as follows:

Condensed Consolidated Statement of Operations and Comprehensive Income 
(in thousands, except per share amounts) 
                
  For the Three Months Ended March 31, 2016 
     Revision Related To       
  As Previously Reported  Change in Method of Deferred Revenue Amortization  Reclassification of Sales Engineer Expenses  Reclassification of Professional Service Revenue  As Revised 
                
Operating revenues:               
Software licenses $2,299           $2,299 
Maintenance and support  4,497   (23)     (28)  4,446 
Professional services  614          28   642 
Total revenues  7,410   (23)  -       7,387 
Costs of revenues                    
Software licenses  630               630 
Maintenance and support  394               394 
Professional services  569       (147)      422 
Total costs of revenues  1,593   -   (147)      1,446 
Gross Profit  5,817   (23)  147       5,941 
Operating expenses                    
Sales and marketing  2,901       147       3,048 
General and administrative  1,733               1,733 
Research and development  627               627 
Total operating expenses  5,261   -   147       5,408 
Income from operations  556   (23)  -       533 
Other income (expense), net  33               33 
Income before income taxes  589   (23)  -       566 
Income tax expense  182   (8)  -       174 
Net income $407  $(15) $-      $392 
Comprehensive income $407  $(15)         $392 
Comprehensive income $407  $(15) $-      $392 
                     
Net income per common share - basic $0.02  $-  $-      $0.02 
                     
Net income per common share - diluted $0.02  $-  $-      $0.02 
8

Condensed Consolidated Balance Sheet
(in thousands)
As of September 30, 2016
(unaudited)
  As Previously Reported  Adjustments  As Revised 
Assets         
Current assets:         
Cash and cash equivalents $17,421     $17,421 
Short term investments  3,303      3,303 
Accounts receivable, net  8,870   (741)  8,129 
Federal income tax receivable  104   (104)  - 
Prepaid and other expenses  425       425 
             
Total current assets  30,123   (845)  29,278 
             
Long term investments            
Property and equipment, net  463       463 
Capitalized software development costs, net  3,961       3,961 
Goodwill  12,712       12,712 
Deferred tax asset, net  976       976 
Other assets  30       30 
             
Total assets $48,265  $(845) $47,420 
             
Liabilities and Stockholders’ Equity            
Current liabilities:            
Accounts payable  622   (20)  602 
Accrued expenses  1,841   (145)  1,696 
Deferred revenue  13,005   219   13,224 
Income taxes payable  517   (457)  60 
             
Total current liabilities  15,985   (403)  15,582 
             
Deferred revenue, non-current portion  3,688   126   3,814 
Other long term liabilities  34   110   144 
           - 
Stockholders’ Equity:          - 
Preferred stock  -       - 
Common stock  21       21 
Additional paid-in capital  20,632   96   20,728 
Treasury stock  (1,452)      (1,452)
Retained earnings  9,357   (774)  8,583 
Total stockholders’ equity  28,558   (678)  27,880 
             
Total liabilities and stockholders’ equity $48,265  $(845) $47,420 

Condensed Consolidated Statement of Operations and Comprehensive Income
(in thousands, except per share amounts)
For the Three Months Ended September 30, 2016
(unaudited)
  As Previously Reported  Adjustments  As Revised 
          
Operating revenues:         
Software licenses $3,373   (51) $3,322 
Maintenance and support  4,713   (76)  4,637 
Professional services  667   35   702 
Total revenues  8,753   (92)  8,661 
Costs of revenues            
Software licenses  873   (11)  862 
Maintenance and support  363   (1)  362 
Professional services  534   (141)  393 
Total costs of revenues  1,770   (153)  1,617 
Gross Profit  6,983   61   7,044 
Operating expenses            
Sales and marketing  2,759   121   2,880 
General and administrative  1,638   (4)  1,634 
Research and development  528   (9)  519 
Total operating expenses  4,925   108   5,033 
Income from operations  2,058   (47)  2,011 
Interest income (expense), net  28       28 
Income before income taxes  2,086   (47)  2,039 
Income tax expense  687   18   705 
Net income $1,399  $(65) $1,334 
Comprehensive income $1,399  $(65) $1,334 
             
Net income per common share - basic $0.07  $(0.00) $0.06 
             
Net income per common share - diluted $0.06  $(0.00) $0.06 


 
Condensed Consolidated Balance Sheets 
(in thousands) 
                
  As of March 31, 2016 
     Revision Related To       
  As Previously Reported  Change in Method of Deferred Revenue Amortization  Change in Method of Recording M&S Billings  Change in Classification of Reserve for Uncertain Tax Position  
As Revised
 
Assets               
Current assets:               
Cash and cash equivalents $16,324           $16,324 
Short term investments  3,270            3,270 
Accounts receivable, net  5,340     $(423)     4,917 
Federal income tax receivable  35  $362          397 
Prepaid and other expenses  477              477 
                    
Total current assets  25,446   362   (423)  -   25,385 
                     
Long term investments                    
Property and equipment, net  517               517 
Capitalized software development costs, net  4,040               4,040 
Goodwill  12,712               12,712 
Deferred tax asset, net  959               959 
Other assets  38               38 
                     
Total assets $43,712  $362  $(423) $-  $43,651 
                     
Liabilities and Stockholders’ Equity                    
Current liabilities:                    
Accounts payable  489               489 
Accrued expenses  1,621               1,621 
Deferred revenue  11,672   (29)  347       11,990 
Income taxes payable  34   62       (96)  - 
                     
Total current liabilities  13,816   33   347   (96)  14,100 
                     
Deferred revenue, non-current portion  3,718   68   76       3,862 
Other long term liabilities  41           96   137 
                     
Stockholders' Equity:                    
Preferred stock  -               - 
Common stock  21               21 
Additional paid-in capital  19,930               19,930 
Treasury stock  (1,452)              (1,452)
Retained earnings  7,638   (585)          7,053 
Total stockholders’ equity  26,137   (585)          25,552 
                     
Total liabilities and stockholders’ equity $43,712  $(484) $423  $-  $43,651 
Condensed Consolidated Statement of Operations and Comprehensive Income
(in thousands, except per share amounts)
For the Nine Months Ended September 30, 2016
(unaudited)
 
  As Previously Reported  Adjustments  As Revised 
          
Operating revenues:         
Software licenses $8,565   (184) $8,381 
Maintenance and support  13,843   (208)  13,635 
Professional services  2,013   94   2,107 
Total revenues  24,421   (298)  24,123 
Costs of revenues            
Software licenses  2,303   (19)  2,284 
Maintenance and support  1,145   (3)  1,142 
Professional services  1,689   (420)  1,269 
Total costs of revenues  5,137   (442)  4,695 
Gross Profit  19,284   144   19,428 
Operating expenses            
Sales and marketing  8,453   312   8,765 
General and administrative  5,083   (37)  5,046 
Research and development  1,727   23   1,750 
Total operating expenses  15,263   298   15,561 
Income from operations  4,021   (154)  3,867 
Interest income (expense), net  88       88 
Income before income taxes  4,109   (154)  3,955 
Income tax expense  1,348   49   1,397 
Net income $2,761  $(203) $2,558 
Comprehensive income $2,761  $(203) $2,558 
             
Net income per common share - basic $0.13  $(0.01) $0.12 
             
Net income per common share - diluted $0.13  $(0.01) $0.12 

 
Condensed Consolidated Statements of Cash Flows 
(in thousands) 
                
  For the Three Months Ended March 31, 2016 
  As Previously Reported  Change in Method of Deferred Revenue Amortization  Change in Method of Recording M&S Billings  Change in Classification of Reserve for Uncertain Tax Position  As Adjusted 
                
Operating Activities:               
Net income $407   (15)       $392 
Adjustments to reconcile net income to net cash provided by operating activities:               
Bad debt expense  43             43 
Depreciation and amortization  501             501 
Stock-based compensation  222             222 
Deferred taxes  (19)            (19)
Excess tax deficiency from exercise of share based compensation  (3)            (3)
Subtotal before changes in operating assets and liabilities  1,151   (15)  -   -   1,136 
Changes in operating assets and liabilities:                    
Accounts receivable  698       218       916 
Prepaid expenses  34               34 
Federal income taxes  165   (9)      (6)  150 
Accrued interest receivable  (16)              (16)
Other assets  22               22 
Accounts payable  (350)              (350)
Accrued expenses  (272)              (272)
Deferred revenues  (222)  (412)  218       (416)
Other long-term liabilities  (3)          6   3 
Net cash provided by (used in) operating activities  1,207   (436)  436   -   1,207 
Investing Activities:                    
Software development costs  (488)              (488)
Purchase of property and equipment  (90)              (90)
Net cash provided by (used in) investing activities  (578)  -   -   -   (578)
Financing Activities:                    
Proceeds from exercise of stock options  122               122 
Tax deficiency (benefit) from stock-based compensation  3               3 
Dividends paid  (315)              (315)
Net cash provided by (used in)  financing activities  (190)  -   -   -   (190)
Net increase (decrease) in cash  439               439 
Cash at beginning of period  15,885   -   -   -   15,885 
Cash at end of period $16,324  $-  $-  $-  $16,324 
                     
Supplemental disclosure of cash flow information:                    
Cash paid during the period for:                    
Interest $-  $-  $-  $-  $- 
Income taxes $22  $-  $-  $-  $22 
Condensed Consolidated Statements of Cash Flows
(in thousands)
For the Nine Months Ended September 30, 2016
(unaudited)
 
  As Previously Reported  Adjustments  As Revised 
          
Operating Activities:         
Net income $2,761   (203) $2,558 
Adjustments to reconcile net income to net cash provided by operating activities:         
Bad debt expense  67   (9)  58 
Depreciation and amortization  1,522       1,522 
Share-based compensation  721   32   753 
Deferred taxes  (36)      (36)
Excess tax deficiency from exercise of share based compensation  5       5 
Subtotal before changes in operating assets and liabilities  5,040   (180)  4,860 
Changes in operating assets and liabilities:            
Accounts receivable  (2,856)  607   (2,249)
Prepaid expenses  86       86 
Deferred revenues  1,081   (311)  770 
Accounts payable  (217)  (20)  (237)
Accrued expenses  (52)  (145)  (197)
Other assets  30       30 
Accrued interest receivable  (49)      (49)
Other long-term liabilities  (10)  20   10 
Income tax receivable and payable  571   29   600 
Net cash provided by (used in) operating activities  3,624   -   3,624 
Investing Activities:            
Software development costs  (1,298)      (1,298)
Purchase of property and equipment  (168)      (168)
Net cash provided by (used in) investing activities  (1,466)  -   (1,466)
Financing Activities:            
Proceeds from exercise of stock options  333       333 
Tax deficiency (benefit) from stock-based compensation  (5)      (5)
Dividends paid  (950)      (950)
Net cash provided by (used in)  financing activities  (622)  -   (622)
Net increase (decrease) in cash  1,536       1,536 
Cash at beginning of period  15,885   -   15,885 
Cash at end of period $17,421  $-  $17,421 
             
Supplemental disclosure of cash flow information:            
Cash paid during the period for:            
Interest $-      $- 
Income taxes $776      $776 


Revenue Recognition

We develop, market and sell software products. We recognize revenue from a sale transaction when the following conditions are met:

·          Persuasive evidence of an arrangement exists.
·          Delivery has occurred or services have been rendered.
·          The amount of the sale is fixed or determinable.
·          Collection of the sale amount is reasonably assured.

For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that transaction until all the criteria are met.

We earn the majority of our software license revenue from software products sold under perpetual software license agreements. At the time our customers purchase these products, they typically also purchase an M&S contract. These transactions are multiple element software sales for which we assess the presence of vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods on a straight-line method as we deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of the fair value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to revenue in future periods as we deliver the related future services to the customer.
 
We provide services under M&S contracts with terms generally ranging from one to three years. We require up-front payment of our M&S fee in an amount that covers the entire term of the agreement.  We record as deferred revenue amounts dueat the commencement date of the contract or paid that relate to future periods during whichwhen we will providereceive payment, whichever occurs first.  We amortize the M&S service.related deferred revenue over the term of the contract, based upon the specific number of days method.  Deferred revenue related to services we will deliver within one year is presented as a current liability while deferred revenue related to services that we will deliver more than one year into the future is presented as a non-current liability. We reduce deferred revenue and recognize revenue ratably in future periods on a straight-line method as we deliver the M&S service.

For our products licensed and delivered under a software-as-a-service, or SaaS, transaction on a monthly or other periodic subscription or software-as-a-service, or SaaS basis, we recognize subscription revenue, including initial setup fees, on a monthly basis ratably over the contractual term of the customer contract as we deliver our products and services. Amounts paid prior to this revenue recognition are presented as deferred revenue until earned.
 
We provide professional services to our customers consisting primarily of software installation support, operations support and training. We recognize revenue from these services as they are completed and accepted by our customers.
 
We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a liability payable to taxing authorities.

Cash and cash equivalents

Cash and cash equivalents includes all cash and highly liquid investments with original maturities of three months or less.

Property and Equipment

Property and equipment is comprised of furniture and fixtures, software, computer equipment and leasehold improvements which are recorded at cost and depreciated using the straight-line method over their estimated useful lives. Furniture, fixtures and equipment have a useful life of five to seven years, computer equipment and software have a useful life of three years and leasehold improvements have a useful life that is the shorter of the term of the lease under which the improvements were made or the estimated useful life of the asset.

Expenditures for maintenance and repairs are expensed as incurred.


Goodwill

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level using December 31 as the measurement date. We operate as a single reporting unit.
 

When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not limited to:

Macroeconomic conditions.
Industry and market considerations.
Cost factors and trends for labor and other expenses of operating our business.
Our overall financial performance and outlook for the future.
Trends in the quoted market value and trading of our common stock.
 
In considering these and other factors, we consider the extent to which any adverse events and circumstances identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, the significance of all identified events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting unit is less than its carrying amount.
 
If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill and perform no further testing, in accordance with GAAP. If we conclude otherwise, we proceed with performing the first step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP.

As of December 31, 2016, after assessing the totality of the relevant events and circumstances, we determined it not more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since that time indicating that the carrying amount of goodwill may exceed its fair market value and that interim testing needed to be performed.

Capitalized Software Development Costs
 
When we complete research and development for a software product and have in place a program plan and a detail program design or a working model of that software product, we capitalize production costs incurred for that software product from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years. We periodically assess the carrying value of capitalized software development costs and our method of amortizing them relative to our estimates of realizability through sales of products in the marketplace.

Research and Development
 
We expense research and development costs as incurred.

Advertising Expense

We expense advertising costs as incurred as a component of our sales and marketing expenses.  Advertising expense was $455,080approximately $480,277 and $407,441$480,315 in the 2017 quarter and the 2016 quarter, respectively, and $1,508,114 and $1,447,774 in the 2017 nine months and 2016 nine months, respectively.


Share-Based Compensation

We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award vests or becomes unrestricted.


For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model considering the following factors:

We estimate expected volatility based on historical volatility of our common stock.
We use primarily the simplified method to derive an expected term which represents an estimate of the time options are expected to remain outstanding. We use this method because our options are plain-vanilla options, and we believe our historical option exercise experience is not adequately indicative of our future expectations.
We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in effect at the time of grant.
We estimate a dividend yield based on our historical and expected future dividend payments.

For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the award.

Income Taxes

We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future periods in which we generate taxable income.

We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax provision on our statement of operations.   Any valuation allowances we establish are determined based upon a number of assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of revenue and income before taxes in the various domestic jurisdictions in which we operate.

We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of benefit to recognize in the consolidated financial statements. The amount of the benefit we recognize is the largest amount that we believe has a greater than 50 percent likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax positions for which reserves have been established.

Earnings Per Share

We compute basic earnings per share using the weighted-average number of common shares outstanding during the periods.  We compute diluted earnings per share using the weighted-average number of common shares outstanding plus the number of common shares that would be issued assuming conversion of all potentially dilutive common shares outstanding.

Awards of non-vested restricted stock and options are considered potentially dilutive common shares for the purpose of computing earnings per common share.  We apply the treasury stock method to non-vested options under which the assumed proceeds include the amount the employee must pay to exercise the option plus the amount of unrecognized cost attributable to future periods less any expected tax benefits.

Recent accounting pronouncements

The Financial Accounting Standards Board, or FASB, has issued the Accounting Standard Updates (ASU) described below that we believe may be relevant to our business and to the preparation of our financial statements.


RecentASU 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting (issued September 2017) – This update provides guidance about which changes to the terms or conditions of a share-based payment award require an entity to apply modification accounting. It states that in these situations, modification accounting pronouncementsshould be applied unless the fair value of the modified award is the same as the fair value of the original award immediately before the original award was modified, the vesting conditions of the modified award are the same as the vesting conditions of the original award immediately before the original award was modified, and the classification of the modified award as equity or a liability is the same as the classification of the original award immediately before the original award was modified. We do not expect this pronouncement to have a material effect on how we account for the changes to the terms or conditions of a share-based payment award.

ASU 2017-04, Intangibles – Goodwill and Other (issued January 2017) - To simplify the subsequent measurement of goodwill, Step 2 was eliminated from the goodwill impairment test. In computing the implied fair value of goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. Instead, under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. Any loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. This update also eliminated the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that qualitative test, to perform Step 2 of the goodwill impairment test. Therefore, the same impairment assessment applies to all reporting units. An entity is required to disclose the amount of goodwill allocated to each reporting unit with a zero or negative carrying amount of net assets. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. A public business entity that is a U.S. Securities and Exchange Commission (SEC)an SEC filer is required to adopt the amendments in this update for its annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. We expect that the application of the provisions of this update will not have a material effect on our consolidated financial statements.

ASU 2016-15, Statement of Cash Flows – Classification of Certain Cash Receipts and Cash Payments (issued June 2016) - This pronouncement provides guidance as to the treatment of transactions in a statement of cash flows with respect to eight specific cash flow issues. During 2017 and 2016, we had no transactions of the type cited in the statement and do not anticipate having any such transactions in the foreseeable future. Accordingly, we do not expect this pronouncement to have a material effect on how we present items in our consolidated statement of cash flows.

ASU 2016-13, Financial Instruments – Credit Losses (issued June 2016) - Among the provisions of this ASU is a requirement that assets measured at amortized cost, which includes trade accounts receivable, be presented at the net amount expected to be collected. This pronouncement requires that an entity reflect all of its expected credit losses based on current estimates which will replace the current standard requiring that an entity need consider only past events and current conditions in measuring an incurred loss. We are subject to this guidance effective with consolidated financial statements we issue for the year ending December 31, 2020, and the quarterly periods during that year. We do not expect the amounts we report as accounts receivable in those future periods under this guidance to be materially affected relative to current guidance.

ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016) – This standard discontinued the recording in equity of tax benefits or tax deficiencies that arise from differences between share-based payment compensation expense recorded for financial statement purposes and that expense deductible for tax purposes. This new standard requires that the tax effect of all such differences be recorded and reported in the statement of operations. This standard also requires that tax-related cash flows resulting from share-based payments be reported as operating activities in the statement of cash flows which is a change from the current requirement to present such tax-related items as an inflow from financing activities and an outflow from operating activities. As prescribed by this standard, we adopted it beginning January 1, 2017, and followed it in the preparation of our condensed consolidated financial statements as of March 31,September 30, 2017, and for the three months and nine months then ended.

This standard also permits an accounting policy election for the impact of forfeitures on the recognition of expense for share-based payment awards. Forfeitures may be either estimated (as has been the requirement in the past) or recognized when they occur. We elected to continue estimating forfeitures consistent with our existing practices thereby resulting in no change to our application of GAAP for this aspect of computing share-based compensation.


ASU 2016-02, Leases (issued February 2016) - The main difference between existing GAAP and this ASU 2016-02 is the presentation by lessees on their financial statements of lease assets and lease liabilities arising from operating leases. Since this new standard retains the distinction between finance and operating leases, the effect of leases in the statement of operations and the statement of cash flows will be largely unchanged from existing GAAP. Our only lease of significance is our operating lease for our corporate office space for which we will present a right-to-use asset and a lease liability on our consolidated balance sheet when we implement this standard. We are in the process of determining those amounts. In accordance with this standard, we will implement it beginning with our interim and annual consolidated financial statements for 2019. The extent of the effect of this standard on our consolidated financial statements for 2019 and later will depend upon the leases, if any, that we have in effect at that date.


ASU 2015-17, Income Tax: Balance Sheet Classification of Deferred Taxes (issued November 2015) - This pronouncement requires that all deferred tax assets and liabilities for a tax jurisdiction, along with any related valuation allowance, be classified as noncurrent on the balance sheet. We have implemented this ASU in the accompanying condensed consolidated financial statements in the manner described in the Note 9 below.

ASU 2014-09, Revenue from Contracts with Customers (issued May 2014) - The core principle of this guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects consideration to which the entity expects to be entitled in exchange for those goods or services. We are subject to this guidancewill implement these new principles effective with consolidated financial statements we issue for the year ending December 31, 2018, and the quarterly periods during that year. Our qualitative assessments

We have assessed the effect of ASU 2014-09 on the amount and timing of revenue we expect to date indicaterecognize from our business activities in 2018 and later. We do not expect there to be material differences in the amount and timing of revenue we recognize from similar business activities in future periods determined by applying ASU 2014-09 as compared to revenue we would have otherwise recognized by applying GAAP as it existed prior to 2018.

We have determined that the application of this ASU 2014-09 will not have a material effect on the amounts or timing of revenueour recording of expenses resulting from the incremental costs we report in those futureincur to obtain a contract with a customer to deliver goods and services. These incremental costs consist primarily of sales commissions paid to our sales people and royalties on certain of our products paid to third parties. For periods relative to current guidance. We are in the process of completing our quantitative analysis to support those qualitative assessments. We are also evaluating the methodended September 30, 2017, and earlier, we will apply for adopting this principle.

We believe the application of ASU 2014-09 will result in a change in the manner in which we record sales commission expense related to M&S contracts. Currently, we recordrecorded the full amount of the sales commission and royalties paid on the full value of an M&S or SaaS contract as an expense on the inception date of the M&S contract. We believe that underUnder ASU 2014-09, we will record that commission expense ratably over the term of the M&S contract. We areaccount for such costs we incur in the process of quantifying the effect this change will have on our financial statements.

Use of Estimates

The preparation of condensed consolidated financial statements in accordance with GAAP requires the use of estimates2018 and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to existlater as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the Company’s financial statements. It is possible that the actual results could differ from these estimates and assumptions, which could have a material effect on the reported amounts of the Company’s financial position and results of operation.follows:

·4.CertificatesIf these costs are associated with products and services for which we recognize revenue at a point in time (primarily sales of Depositperpetual software licenses and professional services), we will expense these costs in full at the time we recognize that revenue.
·If these costs are associated with services for which we recognize revenue over time (primarily sales of M&S and SaaS subscriptions) for which we believe it is likely that the contract for those services will be renewed for additional terms in the future, provided we deem these costs to be recoverable, we will record these costs as deferred expense asset and amortize that cost to expense as follows:

oFor the portion of the cost that we determine benefits us primarily only over the term of the specific underlying contract currently in force (such as the term of an M&S contract), we will recognize expense ratably each month over that term.
oFor the portion of the cost that we determine benefits us over an overall customer relationship that is likely to span a period of time that is longer than an initial contract term (for example, an M&S contract renewed for multiple terms in the future), we will recognize expense ratably monthly over the estimated life of the customer relationship.

Our application of ASU 2014-09 to incremental costs we incur to obtain a contract with a customer will result in us recording, as an asset as of January 1, 2018, a deferred expense of $1.2 million applicable to contracts with customers in effect as of that date. We previously reported this amount as an expense in our consolidated financial statements for periods ending on and before December 31, 2017. We estimate that we will amortize this amount to expense at the rate of approximately $186,000 per quarter beginning in 2018. The incremental costs we incur to obtain contracts with customers during 2018 and later years, and the amount of such costs we record as a deferred expense and amortize to expense in subsequent periods, will depend upon the nature and scope of our future business activities, the nature and mix of the products and services we sell, the compensation plans we have in place for our sales people, and the royalty arrangements we enter into with third parties.

4.           Certificates of Deposit

Our certificates of deposit are held at a bank and mature at various dates through December 2021. Certificates of deposit with contractual maturity dates less than one year from the balance sheet date are presented as current assets.  Certificates of deposit with contractual maturity dates beyond one year from the balance sheet date are presented as non-current assets.

We have the ability to hold these certificates of deposit until their maturity dates and as of the date of this report intend to do so. We measure these investments on a recurring basis using Level 1 of the fair value hierarchy prescribed by GAAP which results in them being presented at original cost plus accrued interest earned. There is no amortization of original cost associated with our certificates of deposit.

5.Accounts Receivable
5.           Accounts Receivable, Net

We bill our customers and issue them an invoice when we have delivered our goods or services to them. In addition, when our customers agree to purchase or renew M&S services, we bill and invoice our customers at that time, which could be before the date we begin delivering those services. In that event, we exclude from accounts receivable (and from the related deferred revenue, see Note 3) the invoices we have issued for which the M&S services commencement date is in the future and which have not been paid by the customer as of the date of our consolidated financial statements.  We continually assess the collectability of our accounts receivable.  If we deem it less than probable that we will collect an amount due us, we write-off that balance against our allowance for doubtful accounts.   Accordingly, we determine our accounts receivable, net, as follows ($ in thousands):
  March 31, 2017  December 31, 2016 
Total invoices issued and unpaid $6,259  $7,680 
Less: Unpaid invoices relating to M&S contracts with a start date subsequent to the balance sheet date  (410)  (381)
Gross accounts receivable  5,849   7,299 
Allowance for sales returns and doubtful accounts  (350)  (335)
Accounts receivable, net $5,499  $6,964 

  
September 30,
2017
  
December 31,
2016
 
Total invoices issued and unpaid $5,111  $6,932 
Less: Unpaid invoices relating to M&S contracts with a start date subsequent to the balance sheet date  (358)  (381)
Gross accounts receivable  4,753   6,551 
Allowance for sales returns and doubtful accounts  (278)  (263)
Accounts receivable, net $4,475  $6,288 

6.           Capitalized Software Development Costs, Net

Our capitalized software development costs balances and activities were as follows:follows ($ in thousands):

  September 30,  December 31, 
  2017  2016 
Gross capitalized cost $8,716  $7,252 
Accumulated amortization  (4,913)  (3,509)
Capitalized software development costs, net $3,803  $3,743 

  March 31,  December 31, 
  2017  2016 
Gross capitalized cost $7,714  $7,252 
Accumulated amortization  (3,983)  (3,509)
Net balance $3,731  $3,743 

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2017  2016  2017  2016 
Amount capitalized $527  $452  $1,464  $1,298 
Amortization expense  484   450   1,404   1,319 

  Three Months Ended March 31, 
  2017  2016 
Amount capitalized $462  $488 
Amortization expense  (474)  (430)
18


  Released  Unreleased 
  Products  Products 
Gross capitalized amount at March 31, 2017 $6,171  $1,543 

  Released  Unreleased 
  Products  Products 
Gross capitalized amount at September 30, 2017 $7,866  $850 
Accumulated amortization  (4,913)  - 
Net $2,953  $850 
 
Future amortization expense:        
Three months ending December 31, 2017  465     
Year ending December 31,        
2018  1,421     
2019  781     
2020  286     
Total $2,953     
Future amortization expense:        
Nine months ending December 31, 2017  1,116     
Year ending December 31,        
2018  856     
2019  216     
2020  -     
Total $2,188     

The future amortization expense of the gross capitalized software development costs related to unreleased products will be determinable at a future date when those products are ready for general release to the public.

7.           Deferred Revenue

As described in Note 5 regarding accounts receivable, when our customers agree to purchase or renew M&S services, we bill and invoice our customers at that time which could be before the date we begin delivering those services. In that event, we exclude from deferred revenue (and from the related accounts receivable) the invoices we have issued for which the M&S services commencement date is in the future and which have not been paid by the customer as of the date of our financial statements. Accordingly, we determine our deferred revenue as follows ($ in thousands):

 March 31, 2017  December 31, 2016  
September 30,
2017
  
December 31,
2016
 
Total invoiced for M&S contracts for which revenue will be recognized in future periods $16,732  $17,826  $16,277  $17,826 
Less: Unpaid invoices relating to M&S contracts with a start date subsequent to the balance sheet date  (410)  (381)  (358)  (381)
Total deferred revenue $16,322  $17,445  $15,919  $17,445 
                
Deferred revenue, current portion $12,704  $13,655  $12,012  $13,655 
Deferred revenue, non-current portion  3,618   3,790   3,907   3,790 
Total deferred revenue $16,322  $17,445  $15,919  $17,445 

8.8.           Stock Options, Restricted Stock and Share-Based Compensation

We have stock-based compensation plans under which we have granted, and may grant in the future, incentive stock options, non-qualified stock options, and restricted stock to employees and non-employee members of the Board of Directors. Our share-based compensation expense was as follows ($ in thousands):

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2017  2016  2017  2016 
Share-based compensation expense $381  $231  $1,053  $753 
  Three Months Ended March 31, 
  2017  2016 
Share-based compensation expense $324  $222 


Stock Options
 
We have granted stock options to our officers and employees under long-term equity incentive plans that originated in 2000, 2010 and 2016. During the 2017 quarter and nine months, we granted stock options only under the 2016 plan.

Provisions and characteristics of the options granted to our officers and employees under our long-term equity incentive plans include the following:

·The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·The exercise price of stock options is set on the grant date and may not be less than the fair market value per share of our stock at market close on that date.
·Stock options we issue generally become exercisable ratably over a three-year period, expire ten years from the date of grant, and are exercisable for a period of ninety days after the end of employment.
·Upon exercise of a stock option, we issue new shares from the shares of common stock we are authorized to issue.

We currently issue stock-based awards to our officers and employees only under the 2016 plan which authorizes the issuance of up to 5,000,000 shares of common stock for stock-based incentives including stock options and restricted stock awards. As of March 31,September 30, 2017, stock-based incentives for up to 4,329,5004,187,000 shares remained available for issuance in the future under this plan.

We have not previously issued any restricted stock under any of these plans.

Our stock option activity has been as follows:

    Weighted           Weighted       
    Average  Weighted Average  Aggregate     Average  Weighted Average  Aggregate 
    Exercise  Remaining  Intrinsic     Exercise  Remaining  Intrinsic 
 Number of  Price  Contractual  Value  Number of  Price  Contractual  Value 
 Shares  Per Share  Term in Years  (000's)  Shares  Per Share  Term in Years  (000’s) 
                        
Outstanding at December 31, 2016  2,407,005  $3.00   7.19  $2,574   2,407,005  $3.00   7.19  $2,574 
Granted  660,000  $3.76           935,000  $3.98         
Forfeited  (86,080) $3.87           (394,990) $3.73         
Exercised  (49,500) $1.82           (195,800) $2.41         
Outstanding at March 31, 2017  2,931,425  $3.17   7.56  $2,238 
Outstanding at September 30, 2017  2,751,215  $3.27   6.60  $1,756 
                                
Exercisable at March 31, 2017  1,245,214  $2.59   5.17  $1,681 
Exercisable at September 30, 2017  1,197,204  $2.65   3.64  $1,445 
 

Additional information about our stock options is as follows:

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2017  2016  2017  2016 
Weighted average fair value of options granted $1.94  $1.59  $1.67  $1.65 
Intrinsic value of options exercised $9,284  $78,607  $351,893  $261,061 
Cash received from stock options exercised $13,440  $70,320  $471,789  $333,329 
                 
Number of options that vested  28,570   42,390   430,724   308,736 
Fair value of options that vested $44,843  $48,374  $698,442  $469,423 
                 
Unrecognized compensation expense related to non-vested options at end of period $1,994,289  $1,671,434  $1,994,289  $1,671,434 
Weighted average years over which non-vested option expense will be recognized  2.11   2.27   2.11   2.27 

  Three Months Ended March 31, 
  2017  2016 
Weighted average fair value of options granted $1.47  $1.65 
Intrinsic value of options exercised $100,386  $71,745 
Cash received from stock options exercised $90,114  $121,671 
         
Number of options that vested  295,124   193,866 
Fair value of options that vested $450,336  $248,148 
         
Unrecognized compensation expense related to non-vested options at end of period $2,279,284  $1,673,156 
Weighted average years over which non-vested option expense will be recognized  2.34   2.50 

20
As of March 31, 2017 
      Options Outstanding  Options Exercisable 
      Weighted          
      Average  Weighted     Weighted 
   Underlying  Remaining  Average  Number of  Average 
Range of  Shares  Contractual  Exercise  Underlying  Exercise 
Exercise Prices  Outstanding  Life  Price  Shares  Price 
$0.85 - $1.43   87,100   3.32  $1.07   87,100  $1.07 
$1.47 - $2.32   459,745   4.64  $1.83   458,385  $1.83 
$2.34 - $3.52   1,144,680   8.03  $3.22   525,179  $3.02 
$3.53 - $4.25   1,239,900   8.50  $3.76   174,550  $4.05 
Total options   2,931,425           1,245,214     

As of September 30, 2017 
      Options Outstanding  Options Exercisable 
      Weighted          
      Average  Weighted     Weighted 
   Underlying  Remaining  Average  Number of  Average 
Range of  Shares  Contractual  Exercise  Underlying  Exercise 
Exercise Prices  Outstanding  Life  Price  Shares  Price 
$0.85 - $1.43   74,100   2.00  $1.09   74,100  $1.09 
$1.47 - $2.32   450,245   2.17  $1.83   448,885  $1.83 
$2.34 - $3.52   936,580   6.68  $3.27   466,999  $3.13 
$3.53 - $5.30   1,283,290   8.35  $3.90   207,220  $3.92 
$5.44 - $5.44   7,000   9.80  $5.44   -  $- 
Total options   2,751,215           1,197,204     

We used the following assumptions to determine compensation expense for our stock options using the Black-Scholes option-pricing model:

  Three Months Ended September 30,  Nine Months Ended September 30, 
  2017  2016  2017  2016 
Expected volatility  50%  53%  49%  56%
Expected annual dividend yield  1.50%  1.50%  1.50%  1.50%
Risk free rate of return  1.95%  1.18%  1.94%  1.46%
Expected option term (years)  6.00   6.00   6.00   6.00 
  Three Months Ended March 31, 
  2017  2016 
Expected volatility  45%  56%
Expected annual dividend yield  1.50%  1.50%
Risk free rate of return  1.94%  1.53%
Expected option term (years)  6.00   6.00 

Restricted Stock Awards
 
Our 2015 Non-Employee Directors Long TermLong-Term Equity Incentive Plan (“2015 Directors Plan”) provides for the issuance of either stock options or restricted stock awards for up to 500,000 shares of our common stock. Provisions and characteristics of this plan include the following:

·The exercise price, term and other conditions applicable to each stock option or stock award granted are determined by the Compensation Committee of the Board of Directors.
·Restricted stock awards are initially issued as restricted shares with a legend restricting transferability of the shares until the recipient satisfies the vesting provision of the award, which is generally continuing service for one year subsequent to the date of the award, after which time the restrictive legend is removed from the shares.

·Restricted shares participate in dividend payments and may be voted.
·As of March 31,September 30, 2017, stock based incentives for up to 340,000260,000 shares remained available for issuance in the future under this plan.


Our restricted stock awards activity has been as follows:

        Total 
     Grant Date  Fair Value of 
  Number of  Fair Value  Shares That 
  Shares  Per Share  Vested 
Restricted shares outstanding at December 31, 2016  80,000  $3.31    
Shares granted with restrictions  80,000  $4.24    
Shares vested and restrictions removed  (80,000) $3.31  $320,000 
Restricted shares outstanding at September 30, 2017  80,000  $4.24     
             
Unrecognized compensation expense for non-vested shares as of September 30, 2017     
Expense to be recognized in future periods $205,744         
Weighted average number of months over which expense is expected to be recognized  7.3         
        Total 
     Grant Date  Fair Value of 
  Number of  Fair Value  Shares That 
  Shares  Per Share  Vested 
Restricted shares outstanding at December 31, 2016  80,000  $3.31    
Shares granted with restrictions  -  $-    
Shares vested and restrictions removed  -  $-  $- 
Restricted shares outstanding at March 31, 2017  80,000  $3.31     
             
Unrecognized compensation expense for non-vested shares as of March 31, 2017     
Expense to be recognized in future periods $25,322         
Weighted average number of months over which expense is expected to be recognized  1.2         

9.Income Taxes
21


9.           Income Taxes

The components of our income tax expense (benefit) are as follows ($ in thousands):


  Three months ended September 30,  Nine months ended September 30, 
  2017  2016  2017  2016 
  Current  Deferred  Total  Current  Deferred  Total  Current  Deferred  Total  Current  Deferred  Total 
Federal $29  $146  $175  $715  $(78) $637  $733  $33  $766  $1,300  $(21) $1,279 
State  10   9   19   72   (4)  68   109   (5)  104   133   (15) $118 
Total $39  $155  $194  $787  $(82) $705  $842  $28  $870  $1,433  $(36) $1,397 
  Three months ended March 31, 
  2017  2016 
  Current  Deferred  Total  Current  Deferred  Total 
Federal $519  $(238) $281  $172  $(7) $165 
State  51   (10)  41   21   (12)  9 
Total $570  $(248) $322  $193  $(19) $174 

Deferred income taxes on our balance sheet reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.  Significant components of our deferred tax assets and liabilities are as follows ($ in thousands):

  March 31,  December 31, 
  2017  2016 
Deferred tax assets:      
   Deferred revenue $1,331  $1,228 
Capital loss carryforward  1,099   1,099 
   Share-based compensation  619   578 
   Compensation and benefits  270   176 
Texas franchise tax R&D credit  156   153 
   Allowance for doubtful accounts  119   114 
��  Net operating loss carryforward  76   91 
   Other  62   51 
Less Valuation Allowances:        
Capital loss carryforward  (1,099)  (1,099)
Texas franchise tax R&D credit  (156)  (153)
Total deferred tax assets  2,477   2,238 
         
Deferred tax liabilities:        
   Intangible assets  1,285   1,289 
   Depreciation  2   7 
Total gross deferred tax liabilities  1,287   1,296 
         
Net deferred tax assets $1,190  $942 

  September 30  December 31, 
  2017  2016 
Deferred tax assets:      
Deferred revenue $1,094  $1,229 
Capital loss carryforward  1,099   1,099 
Share-based compensation  619   578 
Compensation and benefits  284   278 
Texas franchise tax R&D credit  168   153 
Allowance for doubtful accounts  94   114 
Net operating loss carryforward  47   91 
Prepaid expenses not deductible  136   - 
Accrued expenses not deductible  64   56 
Less Valuation Allowances:        
Capital loss carryforward  (1,099)  (1,099)
Texas franchise tax R&D credit  (168)  (153)
Total deferred tax assets  2,338   2,346 
         
Deferred tax liabilities:        
Intangible assets  1,310   1,289 
Depreciation  6   7 
Total gross deferred tax liabilities  1,316   1,296 
         
Net deferred tax assets $1,022  $1,050 

In assessing the realizability of deferred tax assets, we consider whether it is more-likely-than-not that a deferred tax asset will not be realized.  Our assessment of the likelihood of having sufficient taxable income in the future to support deduction or utilization of the items giving rise to our deferred tax assets indicates it is more-likely-than-not that we will realize the deferred tax assets listed in the table above.

As of March 31,September 30, 2017, we had federal income tax net operating loss carryforwards of $225,000$137,000 available to offset future federal taxable income, if any. These carryforwards became available through our acquisition of TappIn, Inc. in 2011.  These carryforwards expire in 2030 and 2031.

As of March 31,September 30, 2017, we hadhave a federal income tax capital loss carryforwardscarryforward of $3,231,000 which resulted from the reduction of our investments in and notes receivable from CoreTrace Corporation in 2012.  We can realize capital loss carryforwardsthis carryforward to the extent we have capital gains in future periods against which this capital loss can be deducted.  We believe it uncertain that we will have sufficient capital gains in the future to support this deduction and accordingly have provided a valuation allowance for the full amount of this carryforward. This carryforward expires in 2017.


As of March 31,September 30, 2017, we had Texas R&D tax credit carryforwards of $156,000.$168,000.  We can realize Texas R&D tax credit carryforwards to the extent we have sufficient Texas Franchise Tax in future years.  We believe it is uncertain that we will have sufficient Texas Franchise Tax in the future to support utilization of these credits and, accordingly, have provided a valuation allowance for the full amount of this carryforward.these carryforwards.  These carryforwards expire in 2034 through 2036.2038.

We claim research and experimentation tax credits, or R&D tax credits, on certain of our tax returns and have included the effect of those credits in our provision for income taxes. A routine examination of our 2008, 2009 and 2010 federal income tax returns conducted and completed by the Internal Revenue Service resulted in the amount of the R&D tax credits allowed for those years being less than the amounts we claimed on those federal income tax returns. If the Internal Revenue Service examines our federal income tax returns for 2011 and later years, we believe they may apply their same criteria to the R&D tax credits we claimed on those tax returns. Accordingly, we believed it more-likely-than-not that the R&D tax credit allowed for those years may be less than the amounts we have claimed.  As a result, we maintain a reserve for an uncertain tax position for this matter in the amount of $136,000$153,000 as of March 31,September 30, 2017.

The aggregate changes in the balance of our gross unrecognized tax benefits were as follows ($ in thousands):

 Three Months Ended March 31,  Nine Months Ended September, 
 2017  2016  2017  2016 
Balance at beginning of period $116  $90  $121  $90 
Increases for tax positions related to the current year  4   6   16   9 
Increases for tax positions related to prior years  16   -   16   11 
Decreases for tax positions related to prior years  -   - 
Decreases due to settlements related to prior years  -   - 
Balance at end of period $136  $96  $153  $110 

We believe it reasonably possible that we will not recognize any of our unrecognized tax benefits at least through March 31,September 30, 2017. If we realized and recognized any of our gross unrecognized tax benefits, such benefits would reduce our effective tax rate in the year of recognition.

We are subject to taxation in the United States and in multiple state jurisdictions. Our federal income tax returns for 2016, 2015, 2014 and 2013 are subject to examination by the Internal Revenue Service.  Our amended federal income tax returns for 2012 and 2011 are subject to examination with the amount of any claim for payment of additional taxes limited to the amount by which the tax due on those amended returns was less than the tax due on the returns for those years as originally filed.  Our state tax returns are subject to examination for varying periods of time by numerous state taxing authorities. Currently, none of our federal or state income tax returns are under examination.

To the extent they arise, we record interest and penalty expenses related to income taxes as components of other expense in our statement of operations.  We incurred no such expenses in the 2017 quarter or the 2016 quarter.

We file state tax returns in various states.  The taxes resulting from these filings are included in income tax expense.

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Our income tax expense (benefit) reconciles to an income tax expense resulting from applying an assumed statutory federal income rate of 34% to income before income taxes as follows ($ in thousands):

 Three months ended March 31,  Three months ended September 30,  Nine months ended September 30, 
 2017  2016  2017  2016  2017  2016 
Income tax expense (benefit) at federal statutory rate $365  $193  $160  $693  $828  $1,345 
Increase (decrease) in taxes resulting from:                        
State taxes, net of federal benefit  24   2   16   52   67   97 
Stock based compensation  59   16   37   25   121   60 
Other  (22)  9   7   5   19   37 
R&D tax credit uncertain tax position (net)  (110)  (32)  6   10   32   20 
Research and development credit  20   6   (30)  (55)  (177)  (119)
Domestic production activities deduction  (14)  (20)  (2)  (25)  (20)  (43)
Income tax expense (benefit) per the statement of operations $322  $174 
Income tax expense (benefit) per the statements of operations $194  $705  $870  $1,397 
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10.10.           Earnings per Common Share

Earnings per share for the periods indicated were as follows ($ in thousands, except per share amounts):

 Three Months Ended  Three Months Ended  Nine Months Ended 
 March 31,  September 30,  September 30, 
 2017  2016  2017  2016  2017  2016 
Numerators                  
Numerator for basic and diluted earnings per share:                  
Net income $751  $392  $276  $1,334  $1,564  $2,558 
                        
Denominators                        
Denominators for basic and diluted earnings per share:                        
Weighted average shares outstanding - basic  21,544   21,033   21,792   21,122   21,672   21,061 
                        
Dilutive potential common shares                        
Stock options and awards  479   619   455   552   473   579 
Denominator for diluted earnings per share  22,023   21,652   22,247   21,674   22,145   21,640 
                        
Net income per common share - basic $0.03  $0.02  $0.01  $0.06  $0.07  $0.12 
Net income per common share – diluted $0.03  $0.02  $0.01  $0.06  $0.07  $0.12 

As a result of our implementation of ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016), the estimated proceeds resulting from equity compensation deductible for federal income tax purposes being greater than the associated share-based compensation expense are no longer considered as part of the treasury stock method used in computing diluted earnings per share. This change had no material effect on our earnings per share computations.

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11.11.           Dividends

We paid dividends as follows:

  
Three Months Ended
March 31, 2017
  
Three Months Ended
March 31, 2016
  
Three Months Ended
June 30, 2017
  
Three Months Ended
June 30, 2016
  
Three Months Ended
September 30, 2017
  
Three Months Ended
September 30, 2016
 
             
Dividend per share of common stock $0.015  $0.015  $0.015  $0.015  $0.015  $0.015 
Dividend record date February 23, 2017  February 23, 2016  May 23, 2017  May 23, 2016  August 23, 2017  August 23, 2016 
Dividend payment date March 8, 2017  March 8, 2016  June 8, 2017  June 8, 2016  September 8, 2017  September 8, 2016 

  Three Months Ended March 31, 
  2017  2016 
Dividend per share of common stock $0.015  $0.015 
Dividend record date February 23, 2017  February 23, 2016 
Dividend payment date March 8, 2017  March 8, 2016 
12.           Commitments and Contingencies

12.Commitments and Contingencies
Severance Payments

We have agreements with key personnel that provide for severance payments to them in the event of a change in control of the Company, as defined in those agreements, and their employment is terminated in connection with that change in control. In such event, our aggregate severance payments to those employees would be $1.9$2.0 million.

13.Contractual Obligations

We have an obligation under a contract with a third party to prepay future minimum royalty payments in the amount of $800,000 in September 2018 and $1.2 million in November 2019.


Legal and Regulatory Matters

As previously disclosed in the Company’s Current Report on Form 8-K filed on November 15, 2017, on August 9, 2017, a securities class action complaint, Anthony Giovagnoli v. GlobalSCAPE, Inc., et. al., Case No. 5:17-cv-00753, was filed against the Company in the United States District Court for the Western District of Texas. The complaint names as defendants the Company, Matthew Goulet, and James Albrecht for allegedly making materially false and misleading statements regarding, inter alia, the Company’s previously reported financial statements. The complaint alleges violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Rule 10b-5 promulgated thereunder. The complaint seeks unspecified damages, costs, attorneys’ fees, and equitable relief. On November 6, 2017, the Court appointed a lead plaintiff, who has agreed to file an amended complaint following the completion of the previously disclosed restatement of certain of our financial statements (the “Restatement”). Management intends to vigorously defend against this action. At this time, the Company cannot predict how the courts will rule on the merits of the claims and/or the scope of the potential loss in the event of an adverse outcome. Should the Company ultimately be found liable, the resulting damages could have a material adverse effect on its financial position, liquidity, or results of operations.

On October 20, 2017, the Company received a demand letter from a stockholder seeking the inspection of books and records of the Company pursuant to Section 220 of the Delaware General Corporation Law (the “Section 220 Demand”). This stockholder’s stated purpose for the demand is, inter alia, to investigate whether the Company’s Board of Directors and officers engaged in an illegal scheme to misrepresent the Company’s performance by falsely reporting accounts receivable, license revenue, total current assets and total assets, total stockholders’ equity, and total liabilities for the year ended December 31, 2016, as well as the Board’s independence to consider a stockholder derivative demand. The Company intends to fully respond to the Section 220 Demand to the extent required under Delaware law.

The Board has established a special litigation committee (“Special Litigation Committee”) consisting of Dr. Thomas Hicks and Frank Morgan to analyze and investigate claims that could potentially be asserted in stockholder derivative litigation related to facts connected to the claims and allegations asserted in the litigation related to the Restatement and the Section 220 Demand (the “Potential Derivative Litigation”). The Special Litigation Committee will determine what actions are appropriate and in the best interests of the Company, and decide whether it is in the best interests of the Company to pursue, dismiss, or consensually resolve any claims that may be asserted in the Potential Derivative Litigation. The Board determined that each member of the Special Litigation Committee is disinterested and independent with respect to the Potential Derivative Litigation. Among other things, the Special Litigation Committee has the power to retain counsel and advisors, as appropriate, to assist it in the investigation, to gather and review relevant documents relating to the claims, to interview persons who may have knowledge of the relevant information, to prepare a report setting forth its conclusions and recommended course of action with respect to the Potential Derivative Litigation, and to take any actions, including, without limitation, directing the filing and prosecution of litigation on behalf of the Company, as the Special Litigation Committee in its sole discretion deems to be in the best interests of the Company in connection with the Potential Derivative Litigation. The Special Litigation Committee’s findings and determinations shall be final and not subject to review by the Board and in all respects shall be binding upon the Company.
As disclosed in a Current Report on Form 8-K filed on March 16, 2018, the Fort Worth, Texas Regional Office of the SEC has opened a formal investigation of issues relating to the Restatement, with which the Company is cooperating fully.  At this time, the Company is unable to predict the duration, scope, result or related costs associated with the SEC’s investigation.  The Company is also unable to predict what, if any, action may be taken by the SEC, or what penalties or remedial actions the SEC may seek.  Any determination by the SEC that the Company’s activities were not in compliance with existing laws or regulations, however, could result in the imposition of fines, penalties, disgorgement, equitable relief, or other losses, which could have a material adverse effect on the Company’s financial position, liquidity, or results of operations.
On May 31, 2018, the Company was served with a subpoena issued by a grand jury sitting in the United States District Court for the Western District of Texas (the “Grand Jury Subpoena”). The Grand Jury Subpoena requests all documents and emails relating to the Company’s investigation of the potential improper recognition of software license revenue.  The Company intends to fully cooperate with the Grand Jury Subpoena and related investigation being conducted by the United States Attorney’s Office for the Western District of Texas (the “U.S. Attorney’s Investigation”).  At this time, the Company is unable to predict the duration, scope, result or related costs of the U.S. Attorney’s Investigation.  The Company is also unable to predict what, if any, further action may be taken in connection with the Grand Jury Subpoena and the U.S. Attorney’s Investigation, or what, if any, penalties, sanctions or remedial actions may be sought.  Any determination by the U.S. Attorney’s office that the Company’s activities were not in compliance with existing laws or regulations, however, could result in the imposition of fines, penalties, disgorgement, equitable relief, or other losses, which could have a material adverse effect on the Company’s consolidated financial position, liquidity, or results of operations.



13.           Concentration of Business Volume and Credit Risk

In order to leverage the resources of third parties, we make our products available for purchase by end users through third-party channel distributors even though those end users can also purchase those products directly from us. In both the 2017 quarter and 2016 quarter, we earned approximately 14% and 17%, respectively, of our revenue from such sales through our largest, third-party channel distributor. During the 2017 nine months and 2016 nine months, we earned approximately 14% of our revenue from such sales through our largest, third party,third-party channel distributor.  As of March 31,September 30, 2017, approximately 16%15% of our accounts receivable were due from this channel distributor with payment for substantially all such amounts having been received subsequent to that date.

14.14.           Segment and Geographic Disclosures

In accordance with FASB ASC Topic 280, Segment Reporting, we view our operations and manage our business as principally one segment. As a result, the financial information disclosed herein represents all of the material financial information related to our principal operating segment.

Revenues derived from customers and partners located inoutside the United States accounted for approximately 78%30% and 73%17% of our total revenues in the 2017 and 2016 quarter,quarters, respectively, and 26% and 22% for the 2017 nine months and 2016 nine months respectively.  The remaining revenues wereRevenue derived from customers and partners located in foreign countries with eachthe United Kingdom were 13% of our revenue during the 2017 quarter. For the 2017 nine months, the 2016 nine months and the 2016 quarter, no individual foreign country accountingaccounted for less than 10% or more of total revenues in all periods.revenues.  We attribute revenues to countries based on the country in which the customer or partner is located. None of our property and equipment was located in a foreign country as of March 31,September 30, 2017.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Quarterly Report on Form 10-Q and any documents incorporated by reference herein contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended.  “Forward-looking statements” are those statements that are not of historical fact but describe management’s beliefs and expectations.  We have identified many of the forward-looking statements in this Quarterly Report by using words such as “anticipate,” “believe,” “could,” “estimate,” “may,” “expect,” “potentially” and “intend.”  Although we believe these expectations are reasonable, our operations involve a number of risks and uncertainties, including those described in the “Risk Factors” section of our 20152016 Form 10-K10-K/A and other documents filed with the Securities and Exchange Commission.  Therefore, GlobalSCAPE’s actual results of operations and financial condition in the future could differ materially from those discussed in this Quarterly Report.

In the following discussion, our references to the 2017 quarter and the 2016 quarter refer to the three months ended March 31,September 30, 2017 and 2016, respectively. Our references to the 2017 nine months and the 2016 nine months refer to the nine months ended September 30, 2017 and 2016, respectively.

Overview

We develop and sell computer software that provides secure information exchange, data transfer and sharing capabilities for enterprises and consumers. We have been in business for overmore than twenty years and havehaving sold our products to thousands of enterprises and more than one million individual consumers throughout the world.globally.

Our primary business is selling and supporting managed file transfer, or MFT, software for enterprises. The brand name of our MFT product platform is Enhanced File Transfer, or EFT. MFT software facilitates the transfer of data from one location to another across a computer network within a single enterprise or between multiple computer networks in multiple enterprises.

We earn most of our revenue from the sale of EFT and products that are part of our EFT platform. We earn revenue from the sale of perpetual software licenses, providing products under software-as-a-service, or SaaS subscriptions, providing maintenance and support services, or M&S, and offering professional services for product customizationimplementation, integration and integration.training.

We also sell other products that are synergistic to EFT including Mail Express, WAFS, and CuteFTP. Collectively, these products constitute less than 10% of our total revenue.

We focus on selling our EFT platform products in a business-to-business environment. The majority of the resources we will expend in the future for product research, development, marketing and sales will focus on our EFT platform products. We expect to expend minimal resources developing and selling our other products. We believe our EFT platform products and business capabilities are well-positioned to compete effectively in the market for MFTthese products.  For a more comprehensive discussion of the products we sell and the services we offer, see Software Products and Services below.

As a corporation, we have won multiple awards for performance and reputation, including:

·In 2017:
-Named to the CRN 2017 Cloud Partner Program Guide which recognizes partner programs with distinguished margins, sales support and cloud resources
-Received three awards from the 2017 Golden Bridge Awards for distinguished technology achievements which included:
§Cloud/SaaS Innovations (Gold Winner) – EFT on Amazon Web Services or Microsoft Azure
§Managed File Transfer Innovations (Gold Winner) – The EFT Accelerate module
§Governance, Risk and Compliance Innovations (Bronze Winner) – EFT platform
-Received two awards from the Network Product Guide 2017 IT World Awards for achievements in product excellence that included:
-Governance, Risk and Compliance (Gold Winner) – EFT.
-Cloud Security (Silver Winner) – EFT Cloud Services.
-Recognized as a Best Place to Work in IT by Computerworld for the fourth consecutive year and sixth time overall.
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-Recognized for three Info Security Products Guide 2017 Global Excellence Awards for distinguished achievements in product innovation in categories that included:
-Innovation in Compliance (Gold Winner) – Enhanced File TransferTransfer.
-Cloud/SaaS Solutions (Gold Winner) – EFT Cloud ServicesServices.
-BYOD Security (Bronze Winner) – EFT WorkspacesWorkspaces.
-Honored as a Best Company to Work for in Texas by Best Companies Group (BCG), Texas Monthly, the Texas Association of Businesses (TAB), and Texas SHRM.
-Received a 5-Star rating in The Channel Company’s CRN 2017 Partner Program Guide for the third year in a row.
-Honored with the 2017 Total Rewards & Benefits Excellence Award by the HRO Today Services and Technology Association.
-Selected as a finalist in the 2017 Cybersecurity Product Awards Secure File Transfer: EFT EnterpriseEnterprise.

·In 2016:
-Recognized as a 2016 Top Workplace by San Antonio Express-News, marking our sixth recognition as a Top Workplace in San Antonio.
-Earned awards from the Golden Bridge Awards for several categories, including:
-Enhanced File Transfer (EFT) – Gold Winner in Access Compliance and Risk Management.
-EFT Cloud Services – Gold Winner in Managed File Transfer.
-Selected for awards from Network Products Guide for the 2016 IT World Awards in several categories, including:
-EFT Workspaces module, a part of Enhanced File Transfer - Gold Winner in BYOD Security
-Enhanced File Transfer (EFT) - Bronze Winner in Compliance
-Mail Express - Bronze Winner in Email Security and Management
-Named as Leader in Secure Information Exchange Services 2016 – Texas by the Corp America 2016 Small Cap Awards.
-
Earned awards from Info Security Guide in several categories, including:
-EFT Workspaces – Gold Winner in BYOD Security.
-Enhanced File Transfer – Silver Winner in Compliance.
-EFT Cloud Services – Bronze Winner in Cloud Security.
-Mail Express – Bronze Winner in Email Security and Management.
-Received a 5-Star rating in The Channel Company’s CRN 2016 Partner Program Guide for the second year in a row.
-
Named by Texas Monthly magazine as one of the best companies to work for in Texas for the sixth year in a row with a ranking of #16 in the medium size category.
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-Honored as the HR Employer of the Year and Excellence in Engagement Strategy in North America by the HRO Today Services and Technology Association.
-
Recognized by the San Antonio Business Journal as a 2016 Best Place to Work, making this the fifth time GlobalSCAPE has received this honor.
-
Named by Computerworld as one of the best companies to work for in IT for the third consecutive year with a ranking of #3 in the small company category.

Key Business Metrics

We review a number of key business metrics on an ongoing basis to help us monitor our performance and to identify material trends which may affect our business. The significant metrics we review are described below.

Revenue Growth

We believe annual revenue growth is a key metric for monitoring our continued success in developing our business in future periods. Given our diverse solution portfolio, we regularly review our revenue mix and changes in revenue across all solutions to identify emerging trends. We believe our revenue growth is primarily dependent upon executing our business strategies which include:

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·Ongoing innovation of our EFT platform to address the expanding needs of our existing customers and enhancingto enhance our products’ appeal to new customers.

·Licensing, developing and/or acquiring technologies with features and functions that are complementary to and synergistic with our EFT platform so as to expand the breadth of our products offerings.

·Enhancing our sales and marketing programs to improve identification of potential demand for our products and to increase the rate at which we are successful in selling our products.

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing the manner in which we assess the development of new technologies, our approach to managing those projects, and the timelines over which we do that work.

We remain alert for attractive opportunities to collaborate with others or perhaps combine other revenue-producing technologies with ours to expand our product offerings and reach. To that end, we continually assess products and services offered by others that might be synergistic with our existing products. We may elect to take advantage of those opportunities through cooperative marketing agreements or licensing arrangements or by acquiring an ownership position in the enterprise offering the opportunity.

In continuing to develop our demand generation activities, we have made and continue to make ongoing changes in sales and marketing including:

·Increasing sales staff capacity as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Using third partythird-party digital marketing experts with search engine optimization expertise to enhance our efforts in this area.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

As part of growing revenue in total, we are focused on increasing license revenue both in terms of absolute dollars and as a percent of total revenue. When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed enterprise products also purchase an M&S contract. Most of our M&S contracts are for one year although we also sell multi-year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products renew M&S contracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue to grow if we continue to increase enterprise software license revenue in future periods. For these reasons, we expect M&S revenue will remain a substantial part of our total revenue.

See Comparison of the Consolidated Statement of Operations for the Three Months Ended March 31,September 30, 2017 and 2016 and Comparison of the Consolidated Statement of Operations for the Nine Months Ended September 30, 2017 and 2016 for a discussion of trends in our revenue growth that we monitor using this metric.
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Bookings

Bookings is a business metric we use to measure the success of our sales and marketing programs. For this purpose, we define bookings as the sum of the sales of:

·Software licenses.
·M&S contracts sold with software licenses for which the M&S services will be delivered within the next year.
·SaaS arrangements for up to one year.
·Professional services.

Most of the resources we expend for sales and marketing are targeted toward increasing our revenue from the four sources listed above. M&S contract renewals bookings, which are an additional source of revenue for us, typically are not significantly dependent upon our sales and marketing programs to be successful. Based upon these factors, beginning in 2017, we revised the definition our bookings metric to exclude amounts related to renewals of M&S contracts so as to better measure the success of our sales and marketing programs.

Bookings is not a measure of financial performance under GAAP and should not be considered a substitute for revenue. Bookings has limitations as an analytical tool and when assessing our operating performance. Bookings should not be considered in isolation or as a substitute for revenue or other income statement data prepared in accordance with GAAP.

Our bookings trends and the reconciliation of bookings to revenue are as follows ($ in thousands):

  Three Months Ending March 31, 
  2017  2016 
       
Revenue $8,317  $7,387 
         
Products and services sold for which we will recognize revenue at a future date when the goods and services are delivered to and accepted by the customer  2,218   1,773 
         
Products and services delivered to and accepted by the customer for which revenue recognition had been deferred in the past at the time of booking  (6,643)  (5,534)
         
Bookings $3,892  $3,626 

Our bookings increased 7.3%. This increase was a result of our continuing development and implementation of sales and marketing programs designed to increase the level of our sales of software licenses.

Amounts we previously reported as bookings reconcile to the bookings in the table above as follows:

 Three Months Ended 
 March 31, 2016 
   
Bookings as previously reported $7,779 
     
M&S renewals and M&S to be delivered beyond one year in the future not part of bookings  (4,153)
     
Bookings as now reported $3,626 

While M&S renewals and M&S to be delivered beyond one year in the future are not part of bookings, we record and include these items in deferred revenue on our balance sheet at the time we record them as an account receivable.

In connection with the past, we reported bookings metric we previously reported, we also reportedand potential future revenue as a key business metric.metrics. With the refinement of our bookingsrevenue growth key business metric discussed above, we no longer rely on bookings or potential future revenue as a key business metricmetrics since we have determined that our revenue growth metric discussed above is the primary metric upon which we rely to measure the success of sales and marketing programs and our outlook for revenue in the future.

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Adjusted EBITDA (Non-GAAP Measurement)

We utilize Adjusted EBITDA (Earnings Before Interest, Taxes, Total Other Income/Expense, Depreciation, Amortization, other than amortization of capitalized software development costs, and Share-Based Compensation Expense) to provide us a view of income and expenses and cash flow from our operations that is supplemental and secondary to our primary assessment of net income as presented in our condensed consolidated statement of operations and comprehensive income and of cash flow from operating activities as presented on our condensed consolidated statement of cash flows.income. We use Adjusted EBITDA to provide another perspective for measuring profitability and cash flow from our core operating activities that does not include the effects of expenses that typically do not require us to pay them in the current period (such as depreciation, amortization and share-based compensation), the cost of financing our business, and the effects of income taxes, as well as the effects on our cash of changes in certain balance sheet items such as accounts receivable and accounts payable. following items:

·Expenses that typically do not require us to pay them in cash in the current period (such as depreciation, amortization and share-based compensation);
·The cost of financing our business;
·The effects of income taxes.

We monitor the components of Adjusted EBITDA to assess our actual performance relative to our plans, budgetsintended strategies, expected patterns of action, and expectations andbudgets. We use the results of that assessment to adjust our future activities to the extent we deem necessary.  Our Adjusted EBITDA results indicate that we have been able to sustain consistently positive cash flow to help fund our future operations.

Adjusted EBITDA is not a measure of financial performance under GAAP. It should not be considered as a substitute for net income presented on our condensed consolidated statement of operations and comprehensive income or for net cash provided by operating activities presented on our condensed consolidated statement of cash flows.income. Adjusted EBITDA has limitations as an analytical tool and when assessing our operating performance. Adjusted EBITDA should not be considered in isolation or without a simultaneous reading and consideration of our consolidated financial statements prepared in accordance with GAAP.

We compute Adjusted EBITDA as follows ($ in thousands):

 Three Months Ended  Three Months Ended  Nine Months Ended 
 March 31,  September 30,  September 30, 
 2017  2016  2017  2016  2017  2016 
Net Income $751  $392  $276  $1,334  $1,564  $2,558 
Add (subtract) items to determine adjusted EBITDA:        
Add (subtract) items to determine Adjusted EBITDA:                
Income tax expense  322   174   194   705   870   1,397 
Interest (income) expense, net  (70)  (33)  (75)  (28)  (221)  (88)
Depreciation and amortization:                        
Total depreciation and amortization  541   501   547   513   1,604   1,522 
Amortization of capitalized software development costs  (474)  (430)  (484)  (450)  (1,404)  (1,319)
Stock-based compensation expense  324   222   381   231   1,053   753 
Adjusted EBITDA $1,394  $826  $839  $2,305  $3,466  $4,823 
See Comparison of the Consolidated Statement of Operations for the Three Months Ended March 31,September 30, 2017 and 2016 and Comparison of the Consolidated Statement of Operations for the Nine Months Ended September 30, 2017 and 2016 for discussion of the variances between periods in the components comprising Adjusted EBITDA. 

Software Products and Services

We develop and sell computer software that provides secure information exchange, file transfer, and file sharing capabilities for enterprises and consumers. We have been in business for overmore than twenty years and havehaving sold our products to thousands of enterprises and more than one million individual consumers throughout the world.globally.

Our primary business is selling and supporting MFT software for enterprises. MFT software facilitates the transfer of data from one location to another across a computer network within a single enterprise or between multiple computer networks in multiple enterprises. These transfers may be ongoing, repetitive activities executed by automated software routines that occur without human intervention, or they may be transfers that people create and complete in the absence of automated routines or as a result of ad-hoc, special situations that arise from time-to-time. Examples of enterprise-level activities that rely on MFT software include:

·Transfer of transactional information within an enterprise on a repetitive basis from one geographic location to another, such as a transfer of deposit and withdrawal information throughout the day from a branch of a bank to a central data processing center at another location.

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·Movement of accumulated information within an enterprise from one data processing application to another on a periodic basis, such as a transfer of bi-weekly payroll information from a payroll system that is used to pay employees to a job cost system that is used to manage the cost of a project.
·Exchange of information between enterprises to facilitate the completion of one or more business transactions, such as a retailer transmitting inventory purchasing requirements produced by its material requirements planning system to an order entry system at a supplying vendor.
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We have multiple revenue streams from our MFTEFT Platform products that include:

·Perpetual software licenses under which customers pay us a one-time fee for the right to install our products in their information systems environment on computers they manage and either own or otherwise procure from a cloud services provider, including deploying our products at a cloud services provider in a bring-your-own-license, or BYOL, environment.
·Cloud-based, hosted SaaS solutions that we sell on an ongoing subscription basis resulting in our earning a recurring, monthly subscription fee to access the service.
·M&S.
·Professional services for product customizationinstallation, integration and integration.training.

In June 2017, we introduced a data integration product that we planned to sell under the brand name Kenetix. We licensed the technology for this product from a third-party. We have experienced issues with the third-party technology and have determined to suspend marketing of the product as we evaluate options and determine whether the licensor can effectively address the issues.

We focus on selling our EFT platform products in a business-to-business environment. The majority of the resources we will expend in the future for product research, development, marketing and sales will focus on our EFT platform. We believe the EFT product platform and its business capabilities are well-positioned to compete effectively in the market for MFT products. For a more comprehensive discussion of the products we sell and the services we offer, see below.

We also sell products that can be synergistic to our MFT products.EFT platform. These products have capabilities that:

·Support information sharing and exchange capabilities using traditional email systems.
·Enable enterprise file synchronization and sharing.
·Enhance the ability to replicate, share and backup files within a wide area network or local area network, thereby allowing users to access their data at higher speeds than possible with most alternate approaches.
·Support file transfers by individuals and small businesses.

We earn most of our revenue from the sale of our MFTEFT Platform products that support business-to-business activities and are strategically focused on selling products in that environment. The

We intend to expend the majority of our resources that we will expend in the future for product research and development, marketing, and sales will concentratein a manner that concentrates on the MFT business-to-business market. We believe our products and business capabilities are well-positioned to compete effectively in that market.

Some of our products support consumer-oriented file transfers and file sharing. Even though these products are profitable on an overall basis, we anticipate the future resources we will expend related to products sold to consumers and the associated revenue we earn from those products will continue to be a minor part of our business.

The following discussion following presents a summary description of our specific products and solutions.

Managed File Transfer – Enhanced File Transfer Platform

Enhanced File Transfer, or EFT, is the brand name of our core MFT product platform. Our EFT was awardedplatform products received multiple industry awards in compliance categories in 20162017 including the 20162017 Golden Bridge awards, the Network Product Guide’s 20162017 IT World Awards, and the 20162017 Info Security Products Guide Global Excellence Awards.

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The EFT platform provides users the ability to securely transmit data from one location to another using any number of files of any size or configuration. It facilitates management, monitoring, and reporting on file transfers and delivers advanced data transfer workflow capabilities to move data and information into, out of, and throughout an enterprise. Notable features and capabilities of the EFT platform include:

·State-of-the-art, enterprise-level security when transferring information within or between computer networks as well as for collaboration with business partners, customers, and employees. EFT provides automation that supports effective integration of back-end systems. It has built-in regulatory compliance, governance, and visibility controls to provide a means of safely maintaining information. EFT offers a high level of performance and scalability to support operational efficiency and maintain business continuity. Administrative tools are provided at various levels of granularity to allow for complete control and monitoring of file transfer activities.
·Transmission of critical information such as financial data, medical records, customer files, vendor files, personnel files, transaction activity, and other similar documents between diverse and geographically separated network infrastructures while supporting a range of information protection approaches to meet privacy and other security requirements. In addition to enabling the secure, flexible transmission of critical information using servers, desktop, and notebook computers and a wide range of network-enabled mobile devices, our products also provide customers with the ability to monitor and audit file transfer activities.
·Compliance with government regulations and industry standards relating to the protection of information while allowing users to reduce information systems and technologies costs, increase efficiency, track and audit transactions, and automate processes. Our solutions also provide data replication, acceleration of file transfer, sharing/collaboration, and continuous data backup and recovery to our customers.recovery.

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The EFT platform provides a common, scalable MFT environment that accommodates a broad family of accompanying modules to provide enterprises with increased security, automation, and performance when compared to traditional FTP-based and e-mail delivery systems. Various optional modules allow users to select the solution configuration most applicable to their requirements for auditing and reporting, encryption, ad hoc and web-based file transfers, operability in or through a DMZ network, and integration with back-end business processes, including workflow automation capabilities.

Since 2015, we have released new versions of our EFT platform and new modules which added several enhancements and capabilities including:

·Advanced Authentication Module (AAM) that increases the interoperability of EFT with multiple authentication methods. AAM provides a single source of authentication across a customer’s infrastructure.
·EFT Workspaces, which is a file-sharing module that allows employees to create their own groups and assign permissions for those groups, much like a virtual data room, to provide access to files for which they themselves have access on the EFT server.  This functionality is accomplished without compromising the security, control, and governance of those files.
·AAn EFT Workspaces Microsoft® Outlook plugin that provides secure ad hoc file transfers via email, providing customers with the reporting features in EFT and combining them with the simplicity and security of sending files with Mail Express. The integration of these two products takes the best features in Mail Express and incorporates them into EFT.
·Accelerate, which is an accelerated file transfer module that boosts the speed and efficiency of secure data transfers and allows for the fast transfer of large files over disparate geographic distances.
·Enhanced compatibility of web transfer client file transfers through HTML5 support in addition to the existing Java Runtime Environment.
·Increased scalability and business continuity with more flexible, uninterrupted file transfer service.
·Improved facilitation of PCI DSS version 3.0 compliance with updates to data security components, such as PGP and AS2.protocols.
·Enhanced and expanded event rule functionality which improves the ability to integrate our products with client business processes and backend systems.
·Support for active-active high availability in Amazon Web Services.Services to accommodate for bursts or dips in network traffic, and provide improved resiliency, scalability and flexibility.
·Enhanced security features supporting improved compliance with HIPPAHealth Insurance Portability and Accountability Act of 1996 (or HIPAA) guidelines.
·EFT Insight, which is a new reporting platform that provides enhanced intelligence and analytics regarding file transfer activity that occurs within EFT.

We expect to continue to enhance the EFT platform with capabilities that improve its speed and responsiveness of performance, provide additional administration flexibility supporting cross-platform implementation with our DMZ Gateway solution, offer business activity monitoring,more robust reporting capabilities, and provide additional language support.

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Most EFT customers choose to purchase a perpetual software license for a one-time fee paid at the time of purchase and under which they install the software on equipment they own and/or manage. In almost all cases, they also purchase ongoing M&S for which they pay us a recurring, annual amount that typically is 20% to 30% of the price of the software license.

If a customer prefers to use the capabilities of EFT in a SaaS fashion, we offer EFT Cloud Services for a monthly subscription fee. The EFT platform delivered in this manner has the same features and functionality as our EFT platform installed at a customer site. EFT Cloud Services allows users to reduce their upfront cost and achieve other recognized benefits of cloud-based managed file transfer SaaS subscription solutions including strong service level agreements for information technologies infrastructure reliability and performance.  EFT can also be deployed for customers, on a BYOL basis, in their infrastructures running through Amazon Web Services or Microsoft Azure. We have also initiated offering EFT Enterprise direct to buyers on a pre-deployed basis in the Amazon Web Services and Microsoft Azure Marketplaces.

EFT Cloud Services provides a flexible continuum of features and functions that gives the user the ability to pick and choose the extent to which they want to own or outsource the capabilities of our EFT platform. EFT Cloud Services gives organizations the flexibility of deploying on-premises, in the cloud or in a hybrid cloud environment with all of the security, compliance, scalability, and visibility features of an on-premises managed file transfer solution. Users of EFT Cloud Services have the option to work with a variety of top hosting providers that best fit their needs. We offer flexible subscription pricing under one, two, and three-year contracts that can help our customers minimize or eliminate upfront capital expenditures and possibly reduce their ongoing operating costs. Subscription revenue from EFT Cloud Services or EFT on AWS or Azure, which is on a BYOL basis or pre-deployed within either infrastructure provider’s marketplace, is increasing but is not yet a material portion of the total revenue from our EFT platform.

Secure Information Sharing and Exchange Solution – Mail Express

Mail Express is a solution that provides secure information sharing and exchange capabilities leveraging traditional email workflow. It is a stand-alone product installed in a client-server environment that allows users to send and receive secure, encrypted e-mail and attachments of virtually unlimited size. Mail Express was a Bronze Winner in Email Security and Management by Network Products Guide’s 2016 IT World Awards.
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To broaden the appeal and capabilities of Mail Express, we are developingcontinue to develop and add functionality that integrates the features of Mail Express into the EFT platform.platform through the Workspaces Microsoft® Outlook Plugin. This integration will taketakes the superior control, visibility and monitoring capabilities of the EFT platform and makemakes them available to administrators and users in an email environment. This integrated product will improve operational efficiency by providing a coordinated user interface through which data movement activities using both our EFTThe Workspaces Microsoft® Outlook Plugin combines the technology and features available in Mail Express products can be managed.with the functionality of Workspaces and integrates them directly into EFT Enterprise.

Wide Area File Services Solution - WAFS

Our WAFS software product uses data synchronization to further enhance the ability to replicate, share and backup files within a wide area network or local area network thereby allowing users to access their data at higher speeds than possible with most alternate approaches. The software uses byte-level differencing technology to update changes to files with minimal impact on network bandwidth while also ensuring that files are never overwritten, even if opened by other remote users. Other key features of WAFS include native file locking, replication to multiple locations simultaneously, adherence to access control list file permissions, and full UTF-8 support.

We will continue to offer WAFS as a stand-alone product and provide M&S services to customers who purchased WAFS in the past and who purchase it in the future. We do not expect to expend significant resources in the future expanding the features and capabilities of WAFS.

File Transfer Solution for Consumers - CuteFTP

CuteFTP is our original product introduced in 1996. It is a file transfer program generally used by individuals and small businesses. It remains popular today and generates incremental revenue for us at a relatively low cost.

CuteFTP continues to have significant brand recognition in the market. Our current CuteFTP Version 9 introduced several notable new features including:

·Support for Unicode (UTF-8) characters that allows greater international use.
·Web Distributed Authoring and Versioning (WebDAV) support to facilitate collaboration between users in editing and managing documents and files stored on World Wide Web servers.

Version 9 simplified our CuteFTP product line by consolidating all the features of our previous multi-product CuteFTP product line for Windows operating systems into this single version. We continue to offer CuteFTP Version 3.1 software for Mac platforms. We believe current versions of CuteFTP appeal to users wanting features more robust than offered in free alternatives such that it will be a product competitive in the marketplace for the foreseeable future.
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We will continue selling CuteFTP as a stand-alone product and providing M&S services to customers who purchased CuteFTP in the past and who purchase it in the future.future but we will not invest significantly in marketing the product. We do not expect to expend significant resources in the future expanding the features and capabilities of CuteFTP.

Professional Services

We offer a range of professional services to complement our on-premises and SaaS solutions. These professional services include product customization and system integration, solution “quickstart” implementations, business process and workflow, policy development, education and training, and solution health checks. In addition, we may provide longer-term engineering services, including supporting multi-year contracts, if necessary, to support certain solution implementations and integrations. 

Maintenance and Support

We offer M&S contracts to licensees of all of our software products. These M&S contracts entitle the licensee to software upgrades and technical support services in accordance with the terms of our M&S contract.  Standard technical support services are provided via email and telephone during our regular business hours.  For certain of our products, we offer a Platinum M&S contract which provides access to emergency technical assistance 24 hours per day, 7 days a week.

Most of our M&S contracts are for one year although we also sell multi-year contracts. M&S is purchased by substantially all buyers of our EFT platform as well as by many customers who purchase our other products. Customers with M&S pay us a recurring, annual amount that is typically 20% to 30% of the software license price. A majority of our customers with M&S contracts renew them each year.
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Employees

Our number of employees is as follows:

 March 31,  September 30, 
Department 2017  2016  2017  2016 
Sales and Marketing  52   46   56   44 
Engineering  36   29   30   28 
Professional Services  8   14   6   12 
Customer Support  21   20   23   22 
Management and Administration  19   19   19   20 
Total  136   128   134   126 


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Solution Perspective and Trends

The components of our revenue are as follows ($ in thousands):

 Three Months Ended September 30,  Nine Months Ended September 30, 
 Three Months Ended March 31  2017  2016  2017  2016 
 2017  2016     Percent of     Percent of     Percent of     Percent of 
    Percent of     Percent of  Amount  Total  Amount  Total  Amount  Total  Amount  Total 
 Amount  Total  Amount  Total                         
Revenue By Type
                                    
License $2,464   29.6% $2,299   31.1%  2,488   30.3%  3,322   38.4%  7,768   30.9%  8,381   34.7%
M&S  5,121   61.6%  4,446   60.2%  5,360   65.2%  4,637   53.5%  15,702   62.5%  13,635   56.5%
Professional Services  733   8.8%  642   8.7%  368   4.5%  702   8.1%  1,652   6.6%  2,107   8.7%
                                                
Total Revenue $8,318   100.0% $7,387   100.0% $8,216   100.0% $8,661   100.0% $25,122   100.0% $24,123   100.0%
                                                
Revenue by Product Line
                                                
License                                                
EFT Platform $2,283   92.7% $1,995   86.8% $2,388   96.0% $3,060   92.1% $7,338   94.5% $7,579   90.4%
Other  181   7.3%  304   13.2%  100   4.0%  262   7.9%  430   5.5%  802   9.6%
                                                
Total License Revenue  2,464   100.0%  2,299   100.0%  2,488   100.0%  3,322   100.0%  7,768   100.0%  8,381   100.0%
                                                
M&S                                                
EFT Platform  4,841   94.5%  4,125   92.8%  5,100   95.1%  4,329   93.4%  14,893   94.8%  12,695   93.1%
Other  280   5.5%  321   7.2%  260   4.9%  308   6.6%  809   5.2%  940   6.9%
                                                
Total M&S Revenue  5,121   100.0%  4,446   100.0%  5,360   100.0%  4,637   100.0%  15,702   100.0%  13,635   100.0%
                                                
Professional Services (all EFT Platform)  733   100.0%  642   100.0%  368   100.0%  702   100.0%  1,652   100.0%  2,107   100.0%
                                                
Total Revenue                                                
EFT Platform  7,857   94.5%  6,762   91.5%  7,856   95.6%  8,091   93.4%  23,883   95.1%  22,381   92.8%
Other  461   5.5%  625   8.5%  360   4.4%  570   6.6%  1,239   4.9%  1,742   7.2%
                                                
Total Revenue $8,318   100.0% $7,387   100.0% $8,216   100.0% $8,661   100.0% $25,122   100.0% $24,123   100.0%
Our total revenue increased 13% indecreased 5.1% for the 2017 quarter compared toand increased 4.1% for the 2016 quarter.2017 nine months.  Revenue from our EFT platform products decreased 2.9% for the 2017 quarter and services increased 16% which consisted of EFT platform license revenue increasing 14%, EFT platform M&S revenue increasing 17%, and professional services revenue increasing 14%.6.7% for the 2017 nine months.  Revenue from our other product lines decreased for both the 2017 quarter and the 2017 nine months, which is consistent with our expectations as discussed below.  For a more completedetailed discussion of these revenue trends, see Comparison of the Consolidated Statement of Operations for the Three Months Ended March 31,September 30, 2017 and 2016 and Comparison of the Consolidated Statement of Operations for the Nine Months Ended September 30, 2017 and 2016.
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We earn revenue primarily from the following activities:

·License revenue from sales of our EFT platform products that we deliver as either perpetually-licensed software installed at the customer’s premises, for which we earn the full amount of the license revenue at the time the license is delivered, or as a cloud-based service under our EFT Cloud Services brand delivered using a SaaS model, for which we earn monthly subscription revenue as these services are delivered.
License revenue from sales of our EFT platform products that we deliver as either perpetually-licensed software installed at the customer’s premises, for which we earn the full amount of the license revenue at the time the license is delivered, or as a cloud-based service under our EFT Cloud Services brand delivered using a SaaS model, for which we earn monthly subscription revenue as these services are delivered.
·License revenue from sales of our Mail Express, WAFS and CuteFTP products that are installed at the customer’s premises under a perpetual license for which we earn the full amount of the license revenue at the time the license is delivered.
License revenue from sales of our Mail Express, WAFS and CuteFTP products that are installed at the customer’s premises under a perpetual license for which we earn the full amount of the license revenue at the time the license is delivered.
·M&S revenue under contracts to provide ongoing product support and software updates to our customers who have purchased license software which we recognize ratably over the contractual period, which is typically one year, but can be up to three years.
M&S revenue under contracts to provide ongoing product support and software updates to our customers who have purchased license software which we recognize ratably over the contractual period, which is typically one year, but can be up to three years.
·Professional services revenue from a variety of customization, implementation, and integration services, as well as delivery of education and training associated with our solutions, which we recognize as the services are performed and accepted by the client.
Professional services revenue from a variety of implementation and integration services, as well as delivery of education and training associated with our solutions, which we recognize as the services are performed and accepted by the client.

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We earn most of our revenue from the sale of our EFT platform products and the associated M&S and professional services related to those products. With our core competency being in products that address the MFT market, we believe our EFT platform products provide the best opportunity for our future growth. Accordingly, expansion of the capabilities of the EFT platform will be our primary focus in the future. While we will continue to sell and support our other products for the foreseeable future, they will not be an area of emphasis for us going forward.

We believe that continuing to offer licensed products installed on-premises for which we recognize revenue up-front and that carry with them a recurring M&S revenue stream is important to our future success. At the same time, we recognize that a migration of capabilities to a SaaS platform is attractive to a growing number of customers. We have, and have had for quite some time, the capabilities in place to deliver our EFT platform in that manner through our EFT Cloud products. While our SaaS revenue is not yet a material component of our total revenue, a migration by our customers to our EFT Cloud products could create some near-term decreases in the growth rate of license revenue, and may result in similar decreases in future periods, because it typically takes approximately 24 to 36 months of SaaS revenue to yield total revenue equivalent to that realized up-front from the sale of a license for an on-premise installation.

In mid-2016, we reviewed the allocation of our product research and development resources across all of our products. As a result of that review, we decided to adjust that allocation to focus most of our engineering resources involved in product research and development on our EFT platform products in order to expand their capabilities and to remain positioned to be responsive to the evolving needs of our customers.

Over the past few years, weWe have developed and offered individual product lines throughout our history that include EFT, Mail Express, WAFS, and CuteFTP. Each of these product lines addresses distinct needs in the marketplace. While some customers purchase products from more than one of these product lines, for the most part, customers in a particular market or vertical have needs that are addressed by only one of these products and, therefore, purchase only that product. With respect to Mail Express, whileWhile we will continue to offer themMail Express as a stand-alone productsproduct for the time being, the engineering resources we allocate to these technologiesthis technology will focus on migrating themit to becoming an integrated component of our EFT platform. We do not expect to expend significant resources in the future on expanding the features and capabilities of WAFS and CuteFTP although we will continue to sell those products and support them.

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing the manner in which we assess the development of new technologies, our approach to managing those projects, and the timelines over which we do that work. In continuing to develop our demand generation activities, we have made and continue to make ongoing changes in sales and marketing including:

·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

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Liquidity and Capital Resources

Our total cash, cash equivalents, certificates of deposit and working capital positions were as follows ($ in thousands):

 March 31, 2017  December 31, 2016  
September 30,
2017
  
December 31,
2016
 
Cash and cash equivalents $10,400  $8,895  $11,447  $8,895 
Certificates of deposit, current  2,759   2,754 
Certificates of deposit, long term  12,837   12,779 
Short term certificates of deposit  2,768   2,754 
Long term certificates of deposit  12,960   12,779 
Total cash, cash equivalents and certificates of deposit $25,996  $24,428  $27,175  $24,428 
                
Current assets $19,150  $19,303  $20,109  $18,760 
Current liabilities  (15,763)  (16,367)  (15,397)  (16,188)
Working capital $3,387  $2,936  $4,712  $2,572 

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At March 31,September 30, 2017, our certificates of deposit in current assets mature on various dates through October 2017. Our long term certificates of deposit mature after March 31,June 30, 2018, on various dates through December 2021.

When assessing our liquidity and capital resources, we consider the following factors:

·We may access and monetize our certificate depositscertificates of deposit at any time without risk of loss of the original amounts invested. If we were to redeem these certificates of deposit prior to their maturity, we may incur a penalty and forfeit certain amounts of accrued interest, but we view such amounts as not material.
·Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy by providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability although we will incur operating expenses in the future as we deliver those M&S services.

Our capital requirements principally relate to our need to fund our ongoing operating expenditures, which are primarily related to employee salaries and benefits. We make these expenditures to enhance our existing products, develop new products, sell those products in the marketplace and support our customers after the sale.

We rely on cash and cash equivalents on hand and cash flows from operations to fund our operating activities and believe those items will be our principal sources of capital for the foreseeable future. If our revenue declines and/or our expenses increase, our cash flow from operations and cash on hand could decline.

We plan to expend significant resources in the future for research and development of our products and expansion and enhancement of our sales and marketing activities. If sales decline or if our liquidity is otherwise under duress, we could substantially reduce personnel and personnel-related costs, reduce or substantially eliminate capital expenditures and/or reduce or substantially eliminate certain research and development and sales and marketing expenditures. We may also sell equity or debt securities or enter into credit arrangements in order to finance future acquisitions or licensing activities, to the extent available.

Cash provided or used by our various activities consisted of the following ($ in thousands):

  
Cash Provided (Used) During the
Three Months Ended March 31,
 
  2017  2016 
Operating activities $2,389  $1,207 
Investing activities  (650)  (578)
Financing activities  (234)  (190)

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  Cash Provided (Used) During the Nine Months Ended September 30, 
  2017  2016 
Operating activities $4,773  $3,624 
Investing activities  (1,713)  (1,466)
Financing activities  (508)  (622)

Our cash provided by operating activities increased during the 2017 quarternine months compared to the 2016 quarternine months primarily due to the following factors:

·
Net income after considering items not involving cash at the time they are recorded in the statement of operations, as set forth on our Condensed Consolidated Statements of Cash Flow, increased $243,000. See the section below underComparison of the Statement of Operations for the Three Months Ended March 31, 2017 and 2016 for a discussion of the changes in the components of these amounts.

·Cash flow from payments by customers resulted in accountsAccounts receivable decreasing $1.5decreased $1.8 million in the 2017 quarternine months compared to $916,000increasing $2.2 million in the 2016 quarter. This increased cash flownine months due in part to a large M&S renewal that was primarily due tostill outstanding at the increase in our revenue during the three months ended December 31, 2016, compared to the three months ended December 31, 2015, which in turn resulted in increased cash collections during the 2017 quarter when the accounts receivable from those sales were due.

·Payments to our vendors and service providers resulted in accounts payable decreasing $219,000 during the 2017 quarter compared to decreasing $925,000 duringend of the 2016 quarter. The change in the amount of the decrease was primarily due to:

oThe payment during the 2016 quarter of invoices for certain marketing expenses incurred in 2015 for initial expansion of certain sales and marketing programs which were expenses that did not have to be repeated in the 2016 quarter and paidnine months with no similar transaction in the 2017 quarter; and
oNormal variations in the timing of payments to our vendors.

·Income tax receivable and payable decreased $643,000 in the 2017 quarter compared to decreasing $151,000 in the 2016 quarter primarily due to:

oReceiving from the Internal Revenue Service during the 2017 quarter a refund of taxes paid in previous years as a result of favorable adjustments to our research and development tax credits previously claimed; and
oNormal variations in the timing of our tax payments.

Offset by:

·Deferred revenue decreasing $1.1 million in the 2017 quarter compared to decreasing $416,000 in the 2016 quarter primarily as a result of our new emphasis on selling one year M&S contracts instead of multi-year agreements as discussed above.nine months.
·Accrued expenses increased $92,000Normal variations in our payments to vendors that contributed to our accounts payable increasing $448,000 in the 2017 quarternine months compared to increasing $303,000decreasing $237,000 in the 2016 quarter primarily due to normalnine months.
·Normal variations in the timing of our payroll payment dates relative to the date of the condensed consolidated balance sheet presented as a part of our condensed consolidated financial statements.statements that contributed to accrued expenses increasing $404,000 in the 2017 nine months compared to a decreasing $197,000 in the 2016 nine months.

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Offset by:

·A decision by the U.S. Army to consolidate certain of their operations resulting in the non-renewal of their M&S contract combined with our transition during 2017 to emphasizing selling one-year instead of multi-year M&S contracts primarily due to our desire to reduce the effects of discounts that customers expect from a multi-year contract. Since our customers pay us for the full M&S term at the beginning of the contract, the up-front cash we receive at the time we sell a single-year contract is less than the up-front cash we receive when we sell a multi-year contract. At the same time, we potentially enhance our future M&S revenue due to less discounting. These factors contributed to our deferred revenue decreasing $1.5 million in the 2017 nine months compared to increasing $770,000 in the 2016 nine months.

· Higher payments for federal income taxes in the 2017 nine months as compared to the 2016 nine months. During the 2016 nine months, we did not make any federal income tax payments due to our application of overpayments from the 2015 tax year to 2016 tax year. We did not have overpayments in the 2016 tax year to apply to the 2017 tax year. As a result, we made federal income tax payments during the 2017 nine months for which there were no similar payments during the 2016 nine months. These factors contributed to our federal income taxes payable decreasing $759,000 during the 2017 nine months as compared to increasing $600,000 during the 2016 nine months.

The amount of cash we used for investing activities during the 2017 quarternine months increased compared to the 2016 quarternine months due primarily to:

·An increase in our work to develop new software products and services which resulted in the purchaseamount of property and equipment as a result of remodeling of our sales and engineering office spaces to improvesoftware development costs we capitalized being higher during the efficiency of these work environments; and2017 nine months than during the 2016 nine months.
·A decreaseAn increase in purchases of property and equipment resulting from a reconfiguration of certain of our software development costs capitalized due to it taking longer than expected to fill open engineering positions with the skillsets needed to support new product development as a result of competition in the marketplace for software engineers.office space.

Our financingFinancing activities used moreless cash induring the 2017 quarternine months than during the 2016 quarternine months primarily due to an increase in the amount of dividends paid as a result of an increase in our outstanding shares of common stock offset by a decrease in proceeds from stock option exercises as a result of fewermore option holders electing to exercise their options.

Contractual Obligations and Commitments

As of March 31,September 30, 2017, our contractual obligations and commitments consisted primarily of the following items:

·An obligation to deliver services in the future to satisfy our right to earn our deferred revenue of $16.3$15.9 million. Those future services primarily relate to our obligations under M&S contracts. We will recognize this deferred revenue as revenue over the remaining life of those contracts which generally ranges from one to three years. Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy by providing services in the future to our customers as part of our ongoing operating activities from which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability although we will incur operating expenses in the future as we deliver those M&S services.
35



·We have an obligation under a contract with a third party to prepay future minimum royalty payments in the amount of $800,000 in September 2018 and $1.2 million in November 2019.
·Trade accounts payable and accrued liabilities which include our contractual obligations to pay software royalties to third parties that vary in amount based on our sales volume of products upon which royalties are payable.
·Operating lease for our office space.
·Federal and state taxes.

Our non-cancellable, contractual obligations at March 31,September 30, 2017 consisted primarily of the lease for our office space with amounts due as followsfollowing ($ in thousands):

  Amounts Due for the Period 
  
Nine Months Ending
December 31,
  Fiscal Years 
  2017  2018 - 2019  2019 - 2020  Thereafter  Total 
                  
Operating leases $270  $480  $-  $-  $750 
  Amounts Due for the Period 
  
Three Months Ending
December 31,
  Fiscal Years 
  2017  2018  2019  Thereafter  Total 
                
Prepaid royalty fees $-  $800  $1,200  $-  $2,000 
Operating leases  90   360   120   -   570 
Total $90  $1,160  $1,320  $-  $2,570 

38


As of March 31,September 30, 2017, we had no interest-bearing obligations in the form of loans, notes payable or similar debt instruments.

We plan to continue to expend significant resources in the future on product development, sales and marketing which may require that we enter into additional contractual arrangements and use our cash to acquire or license technology, intellectual property, products, services or businesses related to our current business strategy.

Comparison of the Consolidated Statement of Operations for the Three Months Ended March 31,September 30, 2017 and 2016

 Three Months Ended March 31,     Three Months Ended September 30,    
 2017  2016  $ Change  2017  2016  $ Change 
 $ in thousands  $ in thousands       
                  
Total revenues $8,318  $7,387  $931  $8,216  $8,661  $(445)
Total cost of revenues  1,525   1,446   79   1,573   1,617   (44)
Gross profit  6,793   5,941   852   6,643   7,044   (401)
Operating expenses                        
Sales and marketing  3,330   3,048   282   3,079   2,880   199 
General and administrative  1,721   1,733   (12)  2,575   1,634   941 
Research and development  739   627   112   594   519   75 
Total operating expenses  5,790   5,408   382   6,248   5,033   1,215 
Income from operations  1,003   533   470   395   2,011   (1,616)
Other income  70   33   37   75   28   47 
Income before income taxes  1,073   566   507   470   2,039   (1,569)
Income tax expense  322   174   148   194   705   (511)
Net income $751  $392  $359  $276  $1,334  $(1,058)

In the discussion below, we refer to the three months ended March 31,September 30, 2017, as the “2017 quarter” and the three months ended March 31,September 30, 2016, as the “2016 quarter”. The percentage changes cited in our discussions are based on the 2017 quarter amounts compared to the 2016 quarter amounts.

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Revenue. The components of our revenues were as follows ($ in thousands):
  Three Months Ended September 30, 
  2017  2016 
     Percent of     Percent of 
  Amount  Total  Amount  Total 
             
Revenue By Type
            
License  2,488   30.3%  3,322   38.4%
M&S  5,360   65.2%  4,637   53.5%
Professional Services  368   4.5%  702   8.1%
                 
Total Revenue $8,216   100.0% $8,661   100.0%
                 
Revenue by Product Line
                
License                
EFT Platform $2,388   96.0% $3,060   92.1%
Other  100   4.0%  262   7.9%
                 
   2,488   100.0%  3,322   100.0%
M&S                
EFT Platform  5,100   95.1%  4,329   93.4%
Other  260   4.9%  308   6.6%
                 
   5,360   100.0%  4,637   100.0%
                 
Professional Services (all EFT Platform)  368   100.0%  702   100.0%
                 
Total Revenue                
EFT Platform  7,856   95.6%  8,091   93.4%
Other  360   4.4%  570   6.6%
                 
  $8,216   100.0% $8,661   100.0%


  Three Months Ended March 31 
  2017  2016 
     Percent of     Percent of 
  Amount  Total  Amount  Total 
             
Revenue By Type
            
License $2,464   29.6% $2,299   31.1%
M&S  5,121   61.6%  4,446   60.2%
Professional Services  733   8.8%  642   8.7%
                 
Total Revenue $8,318   100.0% $7,387   100.0%
                 
Revenue by Product Line
                
License                
EFT Platform $2,283   92.7% $1,995   86.8%
Other  181   7.3%  304   13.2%
                 
   2,464   100.0%  2,299   100.0%
M&S                
EFT Platform  4,841   94.5%  4,125   92.8%
Other  280   5.5%  321   7.2%
                 
   5,121   100.0%  4,446   100.0%
                 
Professional Services (all EFT Platform)  733   100.0%  642   100.0%
                 
Total Revenue                
EFT Platform  7,857   94.5%  6,762   91.5%
Other  461   5.5%  625   8.5%
                 
  $8,318   100.0% $7,387   100.0%
39


Our total revenue increased 13%decreased 5.1%. This increase consisted of growth in total revenueRevenue from our EFT platform products and services of $1.1 million, or 16%, offset by a decrease in revenuedecreased 2.9%. Revenue from our other products that constitute less than 10% of our total revenue. These trends are in line with our expectations in light of our announcement in mid-2016 that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our other products consistingconsist of Mail Express, WAFS, CuteFTP, and TappIn we would de-emphasizedecreased to comprise 4.4% of our total revenue which is a trend that is in line with our ongoing de-emphasis of those products in the future, not expend future significant product development and engineering resources to enhance those products, and not dedicate significant future sales and marketing activities to them. We intend to maintain our focus on our EFT platform for the foreseeable future such that we expect to see a continuing decline in revenue from our products other than those that are part of the EFT platform.products.

EFT Platform Products

License M&S and professional services revenue from our EFT platform products increased 14%, 17%decreased 22%. During the 2017 quarter, we were transitioning to new leadership of our sales team as a result of certain of our personnel being involved in improper arrangements with customers that have been the subject of the investigation by the Audit Committee of the Board of Directors that we first announced in August 2017. This transition caused a temporary loss in sales momentum while this new leadership became familiar with our existing sales programs and 14% respectively. The increases across these productsbegan to design and services were primarily due to continued enhancement in our product developmentimplement new and software engineering groups which allowed us to refine our process for identifying new product opportunities, to better focus our resources on products that would yield larger and more immediate revenue opportunities, and to optimize our project management and software engineering processes to reduce the time necessary to produce new or improved products.enhanced initiatives.

To improve our ability to successfully sell existing EFT platform products as well as new products produced by our software engineering team, we continued to make, and will continue to make, ongoing changes in sales and marketing personnel and activities including:

·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

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The 14% increase in licenseM&S revenue from our EFT platform products wasincreased 18% primarily due to:

·
The introduction of new products or new versions of products as described above underBusiness-Software Products and Services.
·Our focus on leveraging the changes to our sales and marketing activities described above toward new customers who may not have previously used our products. While sales to existing customers often consist primarily of new modules added to existing software licenses, new customers present the potential for higher license sales since they typically need to purchase a license for our core products in addition to licenses for additional modules.

The 17% increase in M&S revenue from our EFT platform products was also due to:

·Ongoing and increased license sales since a majority of license sales are accompanied by an M&S contract. The change in M&S revenue typically lags behind the related change in license revenue because license sales are recognized as revenue in full in the period the license is delivered while the related M&S revenue is recognized in future periods as those services are delivered. As a result, growth in M&S revenue is typically tied to the license sales growth we experienced in earlier periods.
·Sustaining high renewal rates of M&S contracts by customers who initially purchased these services in earlier periods. We believe these renewals result from our programs designed to provide high-quality and responsive M&S services to our customers.

The 14% increase inOur professional services revenue was primarily$334,000 less for the 2017 quarter compared to the 2016 quarter, which is a decrease of 48%. This decrease was partially related to the increaseddecreased license revenue from our EFT platform since there generally is a direct relationship between the demandlicenses our customers purchase and their need for our professional services is closely relatedservices. In addition, subsequent to purchases of licenses for our EFT platform products. The remaining increase was due to an enhanced focus on managing our queue of professional services projects to be delivered which resulted inthe 2016 quarter, we had a reduction in our backlog of professional services engagements that arose from software sales in previous periods.  We worked down that backlog during the 2016 quarter which resulted in our professional services revenue being higher than typical for the 2016 quarter relative to software license revenue.  During the 2017 quarter, we also began to focus more on selling pre-packaged professional services (as compared to customized services) which, while yielding lower total revenue from professional services, allowed us to deliver professional services more efficiently and without the unpredictability (and related to earlier EFT platform license sales.costs) that can arise with customized services.

When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed products also purchase an M&S contract. In general, and depending upon the level of M&S a customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to which the M&S relates.

Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products continually renew M&S contracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue to grow if we continue to increase enterprise software license revenue in future periods.

Even though we experienced growth in EFT platform license revenue, that revenue as a percent of our total EFT platform revenue was 29% in the 2017 quarter compared to 30% in the 2016 quarter. This decrease was due to the continuing accumulation of our recurring M&S revenue stream from prior license sales and the revenue produced by the reduction of our backlog of professional services.
40


Other Products

In mid-2016, we announced that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our Mail Express, WAFS, CuteFTP, and TappIn products that collectively constitute less than 10% of our total revenue, in the future we would de-emphasize these stand-alone products that are not part of our EFT platform. Accordingly, during the second half of 2016, we curtailedbegan to curtail our product development and engineering resources for these products and significantly reduced our sales and marketing activities supporting them. As a result, our license and M&S revenue from those products collectively declined 26%.36.8% in the 2017 quarter compared to the 2016 quarter. Our future focus will be on our EFT platform such that we expect to see a continuing decline in revenue from these other products although we do expect them to continue to produce a modest contribution margin that contributes to our future profitability.

Cost of Revenues.  These expenses are associated with the production, delivery and support of our products and services. We believe it is most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs are variable relative to revenue.
38


Cost of license revenue consists primarily of:

·Amortization of capitalized software development costs we incur when producing our software products. This amortization begins when a product is ready for general release to the public and generally is an expense that is not directly variable relative to revenue.
·Royalties we pay to use software developed by others for certain features of our products that is generally an expense that is variable relative to revenue.
·Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions that generally have components that are both variable and not variable relative to revenue.

Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our employees and third parties we use to deliver these services.

Cost of software license revenue increased 17%decreased 16% and as a percent of software license revenue was 30%29% in the 2017 quarter compared to 27%26% in the 2016 quarter. These increasesfluctuations were primarily due to:

·An increaseA decrease in expense from the amortization of capitalized software development costs as a resultroyalties we pay to third-parties to use their technology for certain components of our releaseproducts. The amount of new softwareroyalties we pay relative to our aggregate revenue fluctuates based on the mix of products and new versionswe sell. During the 2017 quarter, more of existingthe products in periods subsequentwe sold were not subject to a royalty payment than was the case during the 2016 quarter. This product mix will cause the cost of software license revenue to ebb and flow based upon our customers’ unique demands such that we do not view this decrease in royalties as unusual or indicative of a long-term trend.
·An increaseA decrease in our royalties expense as a result of an increaserelated to two non-recurring engineering projects during the 2016 quarter with no similar transaction in sales volume of products that contain components on which we pay royalties.the 2017 quarter.

Cost of M&S revenue as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in absolute dollars increased by 5%23% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of a consistent application of our customer support delivery protocols and practices.

Cost of professional services revenue exceeded revenue from professional services in the 2017 quarter due mainly to the one-time cost of extending the time allowed to exercise certain stock options to some of our former employees.

Sales and Marketing.  We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those costs, particularly sales commissions, are variable relative to revenue. These expenses were 37% of total revenue for the 2017 quarter compared to 33% of total revenue for the 2016 quarter. In absolute dollars these expenses increased 7%. These variations were primarily due to:

·Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to competitive demands in the marketplace.
·Increased marketing activities related to competitive intelligence and channel development.
·Increased sales lead generation activities.

41


General and Administrative.  These expenses increased 58% primarily due to:

·Increased professional fees and related expenses associated with the previously disclosed internal investigation, the restatement of certain of our financial statements and related litigation.
·Increased salaries and share-based compensation expense.

Offset by:

·A decrease in severance expense as a result of the 2016 quarter including severance expense related to the resignation of our chief executive officer during the second fiscal quarter of 2016, which is an expense we did not incur in the 2017 quarter.

Research and Development.  The overall profile of our research and development, or R&D, activities was as follows ($ in thousands):

  Three Months Ended September 30, 
  2017  2016 
R&D expenditures expensed $594  $519 
R&D expenditures capitalized  527   452 
Total R&D expenditures (non-GAAP measurement) $1,121  $971 

Our R&D expenditures expensed increased 14% and our R&D expenditures capitalized increased 17%. These results were due to our planned, continued increase in our capacity to develop new products as well as maintain our existing products and research technologies available from third-parties. We did this through a combination of increasing our engineering headcount and engaging additional third-party resources on a flexible basis as needed.

Total resources expended for R&D set forth above as total R&D expenditures serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense (set forth above as R&D expenditures expensed) and capitalized software development costs (set forth above as R&D expenditures capitalized) individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.

Interest Income (Expense), Net.  Interest income (expense), net consists primarily of interest income earned on certificates of deposit. The increase in this amount was due primarily to enhanced investment of our cash beginning in the second half of 2016 to earn a higher rate of interest.

Income Taxes.  Our effective tax rate was 41% for the 2017 quarter and 35% for the 2016 quarter. These rates differed from a federal statutory tax rate of 34% primarily due to:

·Certain expenses in our consolidated financial statements, such as incentive stock option compensation expense and a portion of meals and entertainment that are not deductible on our federal income tax return.
·A reduction in the amount of the domestic production activities deduction due to our estimated taxable income being lower than previously anticipated.
·State income taxes included in income tax expense in our consolidated financial statements.

Offset by:

·The research and development credit that is a tax incentive that serves to reduce the rate at which we pay federal income taxes in exchange for us conducting certain aspects of our business in a manner promoted the Internal Revenue Code.


42


Comparison of the Consolidated Statement of Operations for the Nine Months Ended September 30, 2017 and 2016
  Nine Months Ended September 30,    
  2017  2016  $ Change 
  $ in thousands 
          
Total revenues $25,122  $24,123  $999 
Total cost of revenues  4,637   4,695   (58)
Gross profit  20,485   19,428   1,057 
Operating expenses            
Sales and marketing  9,564   8,765   799 
General and administrative  6,178   5,046   1,132 
Research and development  2,530   1,750   780 
Total operating expenses  18,272   15,561   2,711 
Income from operations  2,213   3,867   (1,654)
Other income  221   88   133 
Income before income taxes  2,434   3,955   (1,521)
Income tax expense  870   1,397   (527)
Net income $1,564  $2,558  $(994)

In the discussion below, we refer to the nine months ended September 30, 2017, as the “2017 nine months” and the nine months ended September 30, 2016, as the “2016 nine months.” The percentage changes cited in our discussions are based on the 2017 nine month amounts compared to the 2016 nine month amounts.

Revenue. The components of our revenues were as follows ($ in thousands):
  Nine Months Ended September 30, 
  2017  2016 
     Percent of     Percent of 
  Amount  Total  Amount  Total 
             
Revenue By Type
            
License  7,768   30.9%  8,381   34.7%
M&S  15,702   62.5%  13,635   56.5%
Professional Services  1,652   6.6%  2,107   8.7%
                 
Total Revenue $25,122   100.0% $24,123   100.0%
                 
Revenue by Product Line
                
License                
EFT Platform $7,338   94.5% $7,579   90.4%
Other  430   5.5%  802   9.6%
                 
   7,768   100.0%  8,381   100.0%
M&S                
EFT Platform  14,893   94.8%  12,695   93.1%
Other  809   5.2%  940   6.9%
                 
   15,702   100.0%  13,635   100.0%
                 
Professional Services (all EFT Platform)  1,652   100.0%  2,107   100.0%
                 
Total Revenue                
EFT Platform  23,883   95.1%  22,381   92.8%
Other  1,239   4.9%  1,742   7.2%
                 
  $25,122   100.0% $24,123   100.0%


43


Our total revenue increased 4.1%. Revenue from our EFT platform products and services increased 6.7% but was offset by a decrease in revenue from our other products. Revenue from those other products that consist of Mail Express, WAFS, CuteFTP, and TappIn decreased to comprising 4.9% of our total revenue. These trends were in line with our expectations in light of our announcement in mid-2016 that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our other products, we would de-emphasize those products in the future, not expend future significant product development and engineering resources to enhance those products, and not dedicate significant future sales and marketing activities to them. We intend to maintain our focus on our EFT platform for the foreseeable future such that we expect to see a continuing decline in revenue from our products other than those that are part of the EFT platform.

EFT Platform Products

License revenue from our EFT platform products decreased 3.2%. During the latter half of 2017, we were transitioning to new leadership of our sales team as a result of certain of our personnel being involved in improper arrangements with customers that have been the subject of the investigation by the Audit Committee of the Board of Directors that we first announced in August 2017. This transition caused a temporary loss in sales momentum while this new leadership became familiar with our existing sales programs and began to design and implement new and enhanced initiatives.

To improve our ability to successfully sell existing EFT platform products as well as new products produced by our software engineering team, we continued to make and will continue to make ongoing changes in sales and marketing personnel and activities including:
·Increasing sales staffing and capabilities as needed to address our markets.
·Aligning our sales group to enhance its industry and geographic focus.
·Implementing new sales and marketing campaigns.
·Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers.
·Enhancing our support of channel partners and engaging them to sell our products through training, orientation and marketing programs.

The 17% increase in M&S revenue from our EFT platform products was due to:

·Ongoing license sales since a majority of license sales are accompanied by an M&S contract. The change in M&S revenue typically lags behind the related change in license revenue because license sales are recognized as revenue in full in the period the license is delivered while the related M&S revenue is recognized in future periods as those services are delivered.
·Sustaining high renewal rates of M&S contracts by customers who initially purchased these services in earlier periods. We believe these renewals result from our programs designed to provide high-quality and responsive M&S services to our customers.

Our professional services revenue decreased $455,000 which is a decrease of 22% in that revenue line item and a decrease of less than two percent of our total revenue. This decrease was partially a result of the overall decreased license revenue from our EFT platform since there generally is a direct relationship between the licenses our customers purchase and their need for professional services. In addition, subsequent to the 2016 nine months, we worked down our backlog of professional services which we did not fully replace with the same level of new engagements primarily because we did not complete as many large EFT platform sales during the 2017 nine months which are the type of sales that tend to drive the demand for professional services.

When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all purchasers of our licensed products also purchase an M&S contract. In general, and depending upon the level of M&S a customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to which the M&S relates.

Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of the contract.

44


We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the purchasers of our licensed products continually renew M&S contracts to support their ongoing product support needs. This pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to continue to grow if we continue to increase enterprise software license revenue in future periods.

Other Products

In mid-2016, we announced that our focus would be on our EFT platform products. At the same time, we announced that while we would continue selling our Mail Express, WAFS, CuteFTP, and TappIn products that collectively constitute less than 10% of our total revenue, in the future we would de-emphasize these stand-alone products that are not part of our EFT platform. Accordingly, during the second half of 2016, we curtailed our product development and engineering resources for these products and significantly reduced our sales and marketing activities supporting them. As a result, our license and M&S revenue from those products collectively declined 29% in the 2017 nine months compared to the 2016 nine months. Our future focus will be on our EFT platform such that we expect to see a continuing decline in revenue from these other products although we do expect them to continue to produce a modest contribution margin that contributes to our future profitability.

Cost of Revenues.  These expenses are associated with the production, delivery and support of our products and services. We believe it is most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs are variable relative to revenue.

Cost of license revenue consists primarily of:

·Amortization of capitalized software development costs we incur when producing our software products. This amortization begins when a product is ready for general release to the public and generally is an expense that is not directly variable relative to revenue.
·Royalties we pay to use software developed by others for certain features of our products that is generally an expense that is variable relative to revenue.
·Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions that generally have components that are both variable and not variable relative to revenue.

Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our employees and third parties we use to deliver these services.

Cost of software license revenue decreased 2% and as a percent of software license revenue was 29% in the 2017 nine months and 27% in the 2016 nine months. These changes were primarily due:

·A decrease in royalties we pay to third-parties to use their technology for certain components of our products. The amount of royalties we pay relative to our aggregate revenue fluctuates based on the mix of products we sell. During the 2017 nine months, more of the products we sold were not subject to a royalty payment than was the case during the 2016 nine months. This product mix will cause the cost of software license revenue to ebb and flow based upon our customers’ unique demands such that we do not view this decrease in royalties as unusual or indicative of a long-term trend.
·A decrease in expenses related to two non-recurring engineering projects during the 2016 nine months that were not repeated in the 2017 nine months.

Offset by:

·An increase in hosting fees paid to third parties to support the delivery of our EFT Cloud SaaS products.
·An increase in the amortization of capitalized software development costs due to the release of new features that are now being amortized.

Cost of M&S revenue as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in absolute dollars increased by 23% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of a consistent application of our customer support delivery protocols and practices.

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Cost of professional services revenue as a percent of that revenue was 51%68% in the 2017 quarternine months as compared to 66%60% in the 2016 quarter.nine months. This variation resulted from the varying scope and mix of the professional services we deliver that can change from period-to-period in response to the circumstances of the customer environments in which we are working. In addition, during the second half of 2016, we undertook a refinement of our professional services organization and the manner in which we manage and deliver these services which resulted in more efficient processes from which we began to realize the cost benefit in 2017. CostAlso, we incurred a one-time charge in the 2017 nine months related to extending the time allowed to exercise certain stock options to some of our former employees.  Because the cost of revenue for professional services is highly variable relative to our revenue from our services, this cost in absolute dollars decreased 11%12% due to a decrease in our professional services revenue for the reasons discussed above.

Sales and Marketing.  We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those costs, particularly sales commissions, are variable relative to revenue. These expenses were 40%38% of total revenue for the 2017 quarternine months compared to 41%36% of total revenue for the 2016 quarter.nine months. In absolute dollars these expenses increased 9%. These variations were primarily due to:

·Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to competitive demands in the marketplace.
·IncreasingIncreased marketing activities related to competitive intelligence and channel development.
·An increase in revenue which resulted in a higher absolute dollar amount ofIncreased sales commissions paid to employees although the commission rate as a percent of sales did not change materially.lead generation activities.

General and Administrative.  These expenses were substantially unchanged between periods. This consistent outcome was a result of our ongoing programs to manage these expenses.increased 22% primarily due to:

·Increased professional fees and related expenses associated with the previously disclosed internal investigation, the restatement of certain of our consolidated financial statements and related litigation.
·Increased salaries and share-based compensation expense.

Offset by:
·A decrease in severance expense as a result of the 2016 nine months including severance expense related to the resignation of our chief executive officer during the second fiscal quarter of 2016, which is an expense we did not incur in the 2017 nine months.
·A decrease in bad debt expense as a result of an enhanced review of our accounts receivable during the 2016 nine months resulting in an increased write-off of accounts receivable in that period for which there was not a similar event during the 2017 nine months due to an improvement in our collections of accounts receivable.

Research and Development.  The overall profile of our research and development activities was as follows ($ in thousands):

 Three Months Ended March 31,  Nine Months Ended September 30, 
 2017  2016  2017  2016 
R&D expenditures expensed $738  $627  $2,530  $1,750 
R&D expenditures capitalized  462   488   1,464   1,298 
Total R&D expenditures (non-GAAP measurement) $1,200  $1,115  $3,994  $3,048 

Our R&D expenditures expensed increased 45% and our R&D expenditures capitalized increased 13%. These results were due to our planned, continued increase in our capacity to develop new products as well as maintain our existing products and research technologies available from third-parties. We did this through a combination of increasing our engineering headcount and engaging additional third-party resources on a flexible basis as needed.

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Total R&D expenditures increased 8% primarily due to a planned increase in our software engineering headcount offset by a decrease in the cost of third-party software developers as a result of our efforts during 2016 to reduce our reliance on those outsourced services. Our R&D expense increased 18% as we continued our enhanced focus on our EFT platform and its installed customer base to ensure the products those customers are using remain optimized to meet their needs. Our R&D capitalized decreased 5% primarily due to those amounts in the 2016 quarter including higher cost, outsourced engineering work on products other than those that are part of our EFT platform which is work that did not occur in the 2017 quarter as a result of our focus on the development of our EFT platform primarily using our in-house personnel.

Total resources expended for R&D set(set forth above as total R&D expendituresexpenditures) serves to illustrate our total corporate efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and should not be considered a substitute for R&D expense (set forth above as R&D expenditures expensed) and capitalized software development costs (set forth above as R&D expenditures capitalized) individually. While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our overall corporate product improvement and new product creation activities, there are limitations associated with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software development cost individually.

Other Income.  Other income consists primarily of interest income earned on certificates of deposit. The increase in this amount was due primarily to enhanced investment of our cash beginning in the second half of 2016 to earn a higher rate of interest.

Income Taxes.  Our effective tax rate was 30%36% for the 2017 quarternine months and 31%35% for the 2016 quarter.nine months. These rates differed from a federal statutory tax rate of 34% primarily due to:

·The domestic production activities deduction and the research and development credit that are tax credit incentives that serve to reduce the rate at which we pay federal income taxes in exchange for us conducting certain aspects of our business in a manner promoted by the Internal Revenue Code.

Offset by:

·Certain expenses in our consolidated financial statements, such as a portion of meals and entertainment expenses, that are not deductible on our federal income tax return.
·State income taxes included in income tax expense in our consolidated financial statements.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

We have not utilized derivative financial instruments or derivative commodity instruments. We do not expect to employ these or other strategies to hedge market risk in the foreseeable future. We may invest our cash in money market funds which are subject to minimal credit and market risk. We believe that the interest rate risk and other relevant market risks associated with these financial instruments are immaterial.

During the 2017 quarter and 2016 quarter and the 2017 and 2016 nine months, we earned approximately 14% respectively, of our revenue from a single third partythird-party channel distributor who purchases products from us and resells them to their customers. Approximately 16%15% of our accounts receivable as of March 31,September 30, 2017 were due from this distributor. We have since received payment for substantially all of these accounts receivable.

We earned approximately 22%30% and 27%17% of our revenue from customers outside the United States during the 2017 quarter and the 2016 quarter, respectively, and 26% and 22% for the 2017 nine months and 2016 nine months, respectively. We receive all revenue in U.S. dollars, so we have no material exchange rate risk with regard to our sales. We charge Value Added Taxes to our non-business customers in the European Union. We remit these taxes periodically in pound sterling. The impact of this currency translation has not been material to our business.

Item 4. Controls and Procedures

AsEvaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in reports filed under the end ofExchange Act is recorded, processed, summarized and reported within the period covered by this report,time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our President and Chief Executive Officer and our Chief Financial Officer, carried out anas appropriate, to allow timely decisions regarding required disclosure.

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No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system of controls are met. No evaluation of controls can provide absolute assurance that the effectivenesssystem of GlobalSCAPE’s “disclosurecontrols has operated effectively in all cases.  Our disclosure controls and procedures” (as defined inprocedures are designed to provide reasonable assurance that the Securities Exchange Actobjectives of 1934 Rules 13a-15(e)disclosure controls and 15d-15(e))procedures are met.

Our management, including our President and Chief Executive Officer and our Interim Chief Financial Officer, evaluated our disclosure controls and procedures and concluded that theour disclosure controls and procedures were effective.not effective as of September 30, 2017 to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosures.

There were no changesMaterial Weaknesses

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be prevented or detected on a timely basis. In connection with our management’s assessment of our internal control over financial reporting, our management has identified the following deficiencies that constituted individually, or in the aggregate, material weaknesses in our internal controls over financial reporting as of September 30, 2017.

We had material weaknesses in our control environment and monitoring:

·We did not implement effective oversight of our finance and accounting processes (including organizational structure and reporting hierarchy), which impacted our ability to make appropriate decisions regarding revenue recognition.
·We did not effectively design and implement appropriate oversight controls over our period-end financial closing and reporting processes, and our review controls were not sufficient to ensure that errors regarding revenue recognition would be detected.
·We did not effectively monitor (review, evaluate and assess) the risks associated with key internal control activities that provide the revenue information contained in our financial statements.

We had material weaknesses related to internal control monitoring and activities to support the financial reporting process:

·We did not maintain effective controls over the invoicing process to ensure that proper supporting documentation was received prior to preparing invoices.
·We did not maintain effective controls over the revenue recognition process to ensure revenue was only recognized when all four criteria of our revenue recognition policy were met.

Changes in Internal Control Over Financial Reporting

With the exception of the remediation efforts described below, there has been no change in our internal control over financial reporting that occurred during the three months ended March 31, 2017,quarterly period covered by this report and during the subsequent time period through the filing of this Form 10-Q that have materially affected, or areis reasonably likely to materially affect, our internal control over financial reporting.

We designed a remediation plan to strengthen our internal control over financial reporting and haven taken, and will continue to take, remediation steps to address the material weaknesses described above.  We also continue to take meaningful steps to enhance our disclosure controls and procedures and our internal controls over financial reporting.

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Our remediation plan includes the following:

·Clearly defining and communicating the management-approved, standard terms and conditions that may be offered to customers during the sales process and requiring appropriate management approval of requested deviations from these standard terms and conditions before a sale is consummated with a customer and a sales invoice is created.
·Creating and implementing a policy clearly stating that all terms and conditions of agreements with customers are to be recorded in writing, communicated to finance and accounting personnel, and recorded in our permanent records prior to the creation of a sales invoice.
·Conducting periodic training sessions and briefings to communicate our policies and procedures regarding our standard terms and conditions that we offer to customers and how we document and communicate approved deviations from those standard terms and conditions.
·Enhancing the breadth and depth of the review by finance and accounting personnel of sales invoices and underlying supporting documentation to ensure that unusual items are identified and considered when determining revenue recognition.
·Establishing a total invoice dollar amount threshold over which finance and accounting personnel must examine all actual invoices and supporting documentation to confirm the purchase by the customer and the appropriate revenue recognition profile.
·Publishing guidelines that personnel can reference which set forth the requirements to be met for revenue to be recognized from a sale transaction and conducting periodic meetings with personnel to educate and remind them of these guidelines.

Our management is implementing and monitoring the effectiveness of these and other processes, procedures and controls and will make any further changes deemed appropriate. Our management believes the foregoing remedial efforts will effectively remediate the material weaknesses.  As the Company continues to evaluate and work to improve its internal control over financial reporting, our management may determine to take additional measures to address control deficiencies or determine to modify the remediation plan described above. If not remediated, these control deficiencies could result in further material misstatements to the Company’s consolidated financial statements.


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Part II. Other Information

Item 1. Legal Proceedings

GlobalSCAPE had been named as oneThe information set forth under “Note 12 – Commitments and Contingencies – Legal and Regulatory Matters” to the condensed consolidated financial statements included in Part I, Item 1 of a number of defendants in a patent infringement suit filedthis Form 10-Q is incorporated herein by Digital Reg of Texas, LLC in the United States District Court for the Eastern District of Texas, Tyler Division. The complaint alleged that we infringed on a patent that regulates access to digital content. In February 2017, we settled this matter for an amount that was immaterial to our financial position and results of operations.reference.

Item 1A. Risk Factors.

In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our 2016 Form 10-K10-K/A filed with the Securities and Exchange Commission on March 27, 2017.June 14, 2018. These risk factors could materially affect our business, financial condition or future results, but they are not the only risks facing GlobalSCAPE. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition, and/or operating results.

Item 6. Exhibits

(a)Exhibits


 31.1
   
 31.2
   
 3232.1
   
 101Interactive Data File.
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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

    
    
   GLOBALSCAPE, INC.
    
May 26, 2017June 14, 2018 By:/s/ James W. Albrecht, Jr.Karen J. Young
Date  James W. Albrecht, Jr.Karen J. Young
   Interim Chief Financial Officer






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